We found the following complaints for FORD FUSION (2015)
Read complaints for FORD FUSION (2015)
The contact owns a 2015 ford fusion. The contact received a recall notice for nhtsa campaign number: 19v001000 (air bags). The contact dropped the vehicle off at new brighton ford (1100 silver lake rd nw, new brighton, mn 55112, (651) 633-9010) to be repaired. The contact was not given a direct answer as to when the vehicle would be ready. The contact spoke with a manager at the dealer and was informed that someone would contact her to reschedule the repair. The contact had not yet heard back from anyone. The manufacturer was not contacted. The contact had not experienced a failure.
While iam driving sometime air bags image light up on the speedometer, collision warning will also light up and steering getting tighter .this is happening while iam driving on the streets and some time its happening on freeway too
Was rear ended turning off mountain highway by an f350 and a van hit the truck that hit me, he was going at least 50 miles an hour when he hit me felt like he shoved me so hard i was airborne!!! no airbag went off which the officer who was on a witness to the accident and then stopped and made sure everyone was ok !! my body still hurts !!
Takata recall. The contact owns a 2015 ford fusion. The contact received notification of nhtsa campaign number: 16v875000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer (mike murphy ford inc, 565 w jackson st, morton, il 61550, (309) 263-2311) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Takata recall involving the air bag
'takata recall' on 6 feb 2019, my son was cut off by another driver causing him to hydroplane off of the highway and through a ditch, making contact with a tree. The fusion suffered moderate damage to the front end, and undercarriage. None of the air bags in the vehicle deployed even with the front end removed. My insurance company is totaling the car making my wife and i to wonder why our son was not protected by the airbag? it clearly should have deployed given the force of the impact. I have seen that there was a class action lawsuit for this in october of 2018. Is this case still open?
Takata recall.... My girlfriend wrecked my car off a t-road trying to miss deer and did major damage to the front end. The air bags did not deploy at all. Seat belt didn't restrain her either, she hit steering wheel extremely hard. She was on a highway.
The contact owns a 2015 ford fusion. The contact stated that while making a turn, the brakes pulsated when the vehicle was stopped. In addition, the contact stated that while attempting to park, the brakes violently pulsated and resulted in an unintended acceleration. As a result, the contact crashed into a building. The air bags failed to deploy and the seat belt failed to retract. A police report was filed. There was one unknown injury reported that did not require medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 30,000.
The contact owned a 2015 ford fusion. The contact stated that the vehicle hydroplaned while traveling on the highway. The vehicle slid into a ditch, rolled over several times, crashed head on into an embankment, and landed on its roof. None of the seven air bags deployed. The vehicle sustained severe front end damage and was deemed destroyed. There were no injuries. A police report was filed. The vehicle was towed by the insurance company for investigation. Their findings were still pending. The dealer and manufacturer were not contacted. The cause of the failure was not determined. The vin was unknown. The failure mileage was 97,500.
The passenger seat air bag sensor turns off, even when there is a passenger present if the seat is high or if the seat is forward. It happens when when the car is being driven uphill, downhill, flat road and stationary.
I was stopped at a stop sign and was hit head on and the air bags never deployed. Damage to my grill, hood, bumper, side panels and driver side door wouldn't open. The impact should have caused my air bags to deploy. It was a hard enough impact that it actually moved my car. Air bags do not work.
The contact owned a 2015 ford fusion. While driving 35 mph, the contact crashed into the front of another vehicle. The driver's air bag deployed, the vehicle filled up with smoke, and flames were noticed under the hood. The contact sustained injuries to the head and neck, which required medical attention. A police report was filed. The vehicle was towed to a local dealer (cloninger ford, 511 jake alexander blvd, south salisbury, nc 28147) where it was diagnosed that the bumper, fender, and unknown parts under the hood needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the issue. The vin was unknown. The failure mileage was 12,000. Updated 8/16/18
"takata recall"in addition to this recall, i have 2 outstanding recalls with a refusal to work on a misfire and engine issues. My car has shut down with no warning on the road, misfiring with no warning, and no information on these common engine failures was given to me. No proof has been given of issues and am being forced into purchasing a new engine.i have been refused all help and have been waiting about a month for answers.
The contact owns a 2015 ford fusion. The contact stated that the air bag warning indicator flashed and remained illuminated. The contact was uncertain if the air bags would function when needed. The vehicle was taken to jim burke ford automall (5300 gasoline alley dr, suite b, bakersfield, ca 93313, 1 (888) 318-6617) for diagnostic testing. The results were not provided. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2015 ford fusion. While driving approximately 50 mph, another vehicle crashed into the rear of the contact's vehicle, which caused the contact to crash into a concrete median. The contact stated that the frontal air bags failed to deploy. The vehicle was destroyed and towed to an impound lot. A police report was filed and there were no injuries reported. The manufacturer was notified of the failure. The approximate failure mileage was 4,800.
Vehicle displayed airbag warning light. After ford inspected the vehicle they stated that the defect was in the driver's seat belt buckle and that it would need to be replaced at a cost of $400. Ford stated that the defect would not allow the air bags to deploy. I asked for my vehicle back but had to pay $89 for diagnostics. Took vehicle home and removed driver belt buckle and discovered wire broken at base of buckle (see attached images). This defect that will not allow airbags to deploy and involves a broken wire in the belt buckle should be a safety recall.otherwise, what will happen is all the vehicles that have broken wires will not get fixed and the only defense is the seat beat alone.
Air bags did not deploy in crash. Dealer repaired said vehicle and seat belts work sometimes as well as instrument panel. Vehicle constantly pulls to the right. Dealer says nothing wrong. Other issues but not safety related.
The contact owns a 2015 ford fusion. While driving at any speed, the air bag indicator illuminated and flashed on and off. The contact received notification of nhtsa campaign number: 19v590000 (seat belts) and another unknown recall letter regarding the air bags. The contact took the vehicle to bob rohrman schaumburg ford (847-605-0800, located at 815 east golf road, schaumburg, il 60173) where the dealer stated that there was no recall. The vehicle was not diagnosed or repaired. The manufacturer was called, but the line was busy. The failure mileage was approximately 139,888.*asthe consumer stated the engine, stability control, transmission lights have all illuminated. The vehicle broken down twice.
As i was driving down the road at 20 mph, the center of my steering wheel and all components fell out and was hanging by a wire.
I was driving my car at the day time and i wanted to avoid a deer crossing the road, the car steering wheel locked up and could not turned the wheel. Consequently, the car hits a tree and got totally damage. When the car hits the tree, the airbags deployed but did not stay inflated, but instead deployed deflated.i was seriously injuried and got transported to the trauma center in atlanta for examination. The reason i am reporting this complain is that my car ford fusion 2015 is on recall by ford company. On may 22/2018, i took the car to the ford dealership located in the city i live to fixed the problem. The same day the company called me that the problem is fixed and the car needs to be pick up. What i did. My accident happened on the third day after the work. So, i did not know if the real problem is fixed. If yes, why the steering wheel is locked and i couldn,t control the car? before the accident, i often avoid deers on the raod and nothing happened. Why the accident happened at this time? after the accident, the police came and the rescue team came to the place and they will made the reports to the insurance company for claims. But i have to do this to the official department toinvestigate the problem and to take the appropriate action against ford company. This will save other citizen live on the road. Thanksto be to the god that i am alive. I got minor injuries on my arms but feel pains in some parts of my body. The doctor prescribed some pain killers tha i am using now.the exam did not show any internal problem but i have to be monitorized for eventual issues.i am a student i could not go to school at this moment. This issue is serious and need to be taken seriously. The car could not be fixed and run. My insurance will do the rest but i am very concerned about the the amount of the bills that gonna come out. So, please, officials, i need your help. Tha
2015 ford fusion.consumer writes in regards to airbag replacement issues.the consumer stated his primary concern, was vehicles still being sold without full disclosure regarding takata air bags.* jb
Air bag light came in, ford dealer says seatbelt retractor pin broken, electrical connection corroded and entire assembly needs replaced! the have a service alert on this problem but no recall. Airbag will not operate until fixed! cannot afford the cost of repair! help!
Takata recall - i was involved in an accident 1/26/19. Big ford truck hit me in my passenger side about the middle of the car toward the rear. It sent my car into a complete 360 spin across 2 lanes of traffic.no air bags deployed. My car has been totalled and both insurances dealt with advised me to find out why not.my car currently does not have a takata recall according to website. Possible it should be included.
Randomly and without warning, the entire climate control system shuts off as well as the entire center console. The only message during this period is "temporarily lost communication with climate control". When all this shuts off, the drivers side controls for the windows becomes inoperative as well as the passenger side lock/unlock button. This renders a safety hazard because during times of heat and cold it becomes impossible to run the climate control or roll the windows down for any air movement. Also an extreme hazard is the passenger is unable to unlock the doors in even of an emergency. Occasionally when this happens, the air bag light will illuminate, causing unknown safety hazards in that aspect. I have contacted the dealership and was told it sounds like a potentially faulty computer module, or faulty wiring that could cost thousands to repair. The issue occurs 80% of the time the car is in operation and seems to happen more on hot days where it becomes critical to have air movement/ac.
The contact owns a 2015 ford fusion. While operating the vehicle, the air bag indicator remained illuminated, which was a safety concern. The manufacturer and an unknown dealer were notified, but no assistance was offered. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
The passengers air bag will not turn on for my 5"4 105lb wife when she sits in the seat.ford / the dealer claim it may break her neck; i don't think so.she has a functioning airbag in her toyota sai (in japan).
The contact owns a 2015 ford fusion. The contact stated that on the front passenger side there was an air bag casing that was pushing upwards towards the dashboard. The contact was concerned due to the air bag casing being out of place and could experience a failure with the front passenger side air bag. The vehicle was taken to a dealer where the failure was not determined. The vehicle was not repaired. The dealer mentioned that the dashboard could be replaced but it would be at the contacts expense. The manufacturer was not notified of the failure. The failure mileage was 39,000.
The contact owns a 2015 ford fusion. While the vehicle was in reverse, the backup camera failed to connect. As a result, the screen display was blank. The vehicle was taken to delacy ford (3061 transit rd, elma, ny 14059, (716) 668-1200) where it was diagnosed that the camera needed to be replaced. The contact stated that the vehicle was previously repaired four times, but the failure recurred. The manufacturer was notified of the failure, but did not offer any assistance. The failure mileage was 16,000.
While backing up the back up camera either immediately gives error message and is black, or begins to work but half way through screen will go black and give error message
Still waiting for the replacement charging cable. I check regularly with the dealer and they have no date when it will be available. Nhtsa recall 18v592 applies.
The vehicle electrical system shuts down and there is no power at all to any system. This has happened numerous times. The last time the dealer reprogrammed the computer and thought that fixed it. But it died again last week.
My 2015 fusion se gear will not shift. It is stuck and reverse. Tried to shift gears and now that my car is not in park engine will not turn on. I just got my car two months ago. A relative also had this problem and was told it could be the shift cable.
The contact owns a 2015 ford fusion. The contact stated that the vehicle experienced multiple electrical and computer malfunctions, including the front windshield wipers randomly activated and bounced up and down. The instrument cluster lights shut off and the gauges stopped working. In addition, the steering wheel became difficult to turn and the vehicle would not immediately start. The cause of the failures was not determined. An unknown dealer was notified of the failures. The manufacturer was not notified. The failure mileage was 58,000.
Turned my ac on one night and my air bag light came on and is still on after 12 days
I leased a used vehicle on 6/5 and was kept there till autoplaza's closing time at 7 so when i finally left the car lot i realized while driving on the highway that there was no horn. I called when they reopened on 6/6 to schedule it to be fixed which they agreed to have it ready by 6/8, unfortunately while driving on the highway that same afternoon on 6/6 the cars engine died and i managed to coast the car off the highway into a random parking lot. I immediately called the sales man and i quote he said 'it's more than likely the alternator and that he was already tracking me on gps' so i was told to lock the keys in the car and it would be towed back to the dealership to be ready by 6/8. Fast forward to the afternoon of 6/8, i call the dealership a hour before getting off work at 3:30pm to verify it would be ready by 5 and to my surprise i was told they were unsure if they had the car to begin with and was put on hold till the phone call dropped from their end. I called back again and was met with a voicemail so i left it alone and tried to get information again on 6/10. This time the sales man said it wasn't his problem and to call the office for service but after being forwarded to voicemail multiple times i demanded to speak with a manager. I tell the manager i'm aware it's illegal to sell a car without a horn and that i've been duped so i want my money back and his answer was no that he already received money from a bank on my behalf. I told him he had till the end of 6/10 to give me a answer on when it would be ready or i would get a lawyer so his answer was no matter what he would call me by 5pm that day with a status update but he never called. Since then i've been unable to get any straight answer or even a manager on the phone and it's been almost 3 weeks. I have a payment due from them for $250 every 2 weeks which is due tomorrow but i blocked the payments.
Ford fusion hybrid, stationary(parked on a slightly raiseddrive way) for 2 weeksi was on vacation. The car was parked with the gear shifterin parking. Neighbor told me brake lights came on all of a sudden. Stayed on for 3 days, and went out. Car needed jump start. Car is at ford dealership in sarasota fl. I was told the switch on the back of the brake pedal is broken. Car needs brake pedal assembly replaced.this rare part is on national back order. My car has 64000 miles on it.car has been grounded for 3 weeks already. Car has been grounded for 3 weeks already. Could this be a safety risk?
I rented this 2015 ford fusion se4 for 2 weeks from enterprise rental car location at 2090 n sr7, hollywood, fl 33021, ph.no. 954-964-9954. During the drive back to enterprise to return the vehicle, my knee brushed up against the fob dangling from the keyed ignition switch, the key rotated to the acc position from the run/on position and the engine stopped. I was in drive at the time, so i stopped the vehicle, placed the transmission shifter in park and restarted the engine. On arrival at enterprise while stopped in their parking lot with foot on the brake and the transmission in drive, i was able without any difficulty to turn the ignition key to accessory or off while the transmission was still in drive. I demonstrated this same procedure to the enterprise agent who stated that he would remove it from service and take it to a ford dealer for repairs. Fl tag # dfsm59
The door latch of the rear left door won't latch. I am unable to close the door (door stays open, unlocked). I tried numerous times to shut the door closed unsuccessfully. The car was stationary this morning when i went and opened the door, but when i tried to close i notice the door stays loose open.
I bought a brand new 2015 ford fusion. My knee has hit the key fob multiple times while driving and the car has turned off while in motion. This is a very dangerous situation because the car shuts off while in traffic. The key fob sticks way out and for a guy who is 6ft it is very hard to avoid hitting the key fob with my knee. This will kill someone. I told ford and they don't care. I told the dealer i wanted to return the car and they would let me. Please fix the key fob. This is the same problem chevy camero's were having. Google "ford fusion fob knee" .
After merging and accelerating onto the freeway, over to the far left lane, "stop safely now" warning came up and the car lost all power. Luckily i was able to coast all the way to the right shoulder (what hawaii considers a shoulder, still very dangerous) the vehicle would not start, only beep multiple times and display the same message. After 5 min on phone trying to get ford roadside assistance, the local highway patrol tow truck showed up. Before i allowed him to tow the vehicle i tried to start it and was successful.
While driving on the highway, my dash informed me that my power steering module failed, and i had to pull over because the power steering was no longer working.i took it to a ford dealership who misdiagnosed it as a battery issue.after getting a new battery the same issue happened again. I now have to replace the whole power steering which will cost me 3k.
The sync intouch system in my 2015 ford fusion is not working properly. For example, when i go to my climate setting it states temporary lost communication with the climate system. I'm not able to turn my volume on or off/up or down, or change the radio station. I'm also not able to roll down my passenger side window. The issue happens whether i'm stationary or driving.
While driving the vehicle, i went to reverse and turn around. When i shifted into reverse all electrical systems failed, brakes no longer worked, and i slowly went back until i hit a small concrete pillar. This problem has happened now multiple times, at random speeds and random times. It's never set on a specific motion or action.
The contact owns a 2015 ford fusion. While driving approximately 5 mph, the vehicle suddenly lost acceleration. The wrench and engine warning indicators illuminated and then the vehicle stalled. The contact managed to restart the vehicletwice, but it stalled again when he arrived home. The following day, the vehicle was towed to the dealer and has been there ever since march 27, 2017. The contact stated that the failure started in january of 2017. The vehicle was taken to the dealer twoother times for repairs for the same failure. The dealerreplaced the total control module backin january, but the failure continued. The vehicle was not repaired. The manufacturer was not notified of the failure. The vin was unknown. The approximate failure mileage was 32,000.
I just bought a new battery. And i keep getting no crank no start.rear suspension keeps squeaking as if it's not lubricated.
The entire center console instrument panel stops working. The radio will not work and the climate control and rear defroster will not work. I am unable to defrost the windows or keep the entire cabin of the car warm. It first happened this morning when i was headed to work. I drove the car for approximately one mile, and everything stopped working. I pulled over and shut the car down and restarted it, everything worked for approximately a minute before shutting down again.
Randomly and without warning, the entire climate control system shuts off as well as the entire center console. The only message during this period is "temporarily lost communication with climate control". When all this shuts off, the drivers side controls for the windows becomes inoperative as well as the passenger side lock/unlock button. This renders a safety hazard because during times of heat and cold it becomes impossible to run the climate control or roll the windows down for any air movement. Also an extreme hazard is the passenger is unable to unlock the doors in even of an emergency. Occasionally when this happens, the air bag light will illuminate, causing unknown safety hazards in that aspect. I have contacted the dealership and was told it sounds like a potentially faulty computer module, or faulty wiring that could cost thousands to repair. The issue occurs 80% of the time the car is in operation and seems to happen more on hot days where it becomes critical to have air movement/ac.
Rented car from enterprise car rental(734)451-2499.car lost power on two occasions while driving.first time around 9:00 am going east on 401 in canada,second time around 8:00 pm going west on 402 in canada.lost power steering, engine power, power brakes and headlights. Was able to safely pull over and had to place car in park and restarted car with ignition key. Rental car company provides two car keys with a braided chain to keep the two keys together and to discourage customer from separating the keys (need wire cutters to separate).the ford keys are very heavy and have integrated keyfob.to prevent the keys from hitting my knees, i used a tywrap to pull them closer together.
My vehicle's battery drained out because we hadn't been driving the vehicle much due to covid stay-home orders in michigan and staying at home over the holidays. We rolled it out of the garage and jump started it in the driveway, then let it run for an hour to recharge the battery rather than driving it because our power steering and advance trac were showing fault messages and it was very difficult to steer the vehicle. The messages didn't go away after we turned it off and restarted it.we even left it overnight and tried the next morning. The messages are as follows:low battery features temporarily turned offsteering assist fault service requiredservice advance tracthere are also two warning lights showing a car skidding, one with the text "off" under it.i believe these are the traction control warning lights.looking on the internet, i see there have been recalls for steering problems related to theelectric power steering assist systemshttps://www.consumerreports.org/car-recalls-defects/ford-recalls-sedans-and-suvs-steering-problem/http://www.fordproblems.com/epas/i contacted ford to see if they could provide some advice or assistance.there don't seem to be any recalls associated with this issue for my vehicle's vin.they suggested i try turning it off and turning it on again (a "key cycle") to see if it would reset, which i have done a few times with no success.they then suggested taking it to the dealership to have it checked out.i don't feel safe driving with the steering wheel being so difficult to turn, so will need to have it towed. I also i fear i could be expensive to get this fixed if ford does not recognize this as a service issue.i thought i should document this in case other vehicle owners have experienced similar problems and this is in fact a systematic issue, not an isolated case.
Has problems starting after putting gas in the tank. Check engine light on, mechanic says it's a purge valve. Know alot of other fusion owners with same problem. Seems to be happening around 40,000 miles. Have to sit at gas station about 10 to 15 min sometimes. Others times just starts rough.
My vehicle has stalled multiple times during motion and when it was in stationary. There was a message popping up on the dashboard saying "transmission not in park", i took it to multiple dealers to see if they can find the issue and all of them said that their computer isn't detecting the issue that i'm having. So they can't duplicate my concern. I even opened up a lemon law case in nj so hopefully they can help me.
I took my car into the ford dealer for service as the car's bluetoothwouldn't pair to my cell phone. The issue began about two months ago. The dealer determined that the apim module needs replacing.the module is important for hands free communication while driving.
Mileage of car is 53,100. Wife (driver) reported that while driving in normal traffic at night, the car lost all electrical power: lights, motor function, radio, etc. She turned on the emergency flashers and came to a stop. She turned the key to restart and car functioned normally. I checked the car the following day and no problems detected.
I literally just bought this car and within 15 min of driving off the lot it stalled multiple times in the drive thru and then again when pulling onto the road and oncoming traffic almost hit us. Terrifying.
Started car and several warnings popped up on display... Something about "hill assist" not available, "steering assist fault service required", and "service advancetrac". Steering wheel felt like it was still locked... Turns out it was just extremely difficult to turn. I'm 6'3" 200+ lbs. If it's difficult for me to turn, it would be impossible for most people. If this had failed while the car was in motion, someone could have been seriously injured or worse. Ford had this same problem on 2011-2012 fusions and issued a recall and now it's still happening on 2015 models. This needs to be recalled immediately as ford never really fixed the problem.excerpt from 2011-2012 fusion recall:ford is issuing a safety recall for approximately 423,000 vehicles (actual 422,814) including certain 2011-2013 ford taurus and flex vehicles, lincoln mks and mkt vehicles, for certain 2011-2012 ford fusion and lincoln mkz vehicles, and for certain 2011 mercury milan vehicles in north america for a potential intermittent electrical connection in the steering gear that might result in the loss of electric power steering assist while driving. If this happens, the steering system defaults to manual steering mode, making the vehicle more difficult to steer, especially at lower speeds. This could result in the increased risk of a crash.
I was driving in heavy traffic -- lots of stop and go -- when my knee hit the ignition key fob and apparently turned it into the acc position.car shut down and message "transmission not in park" appeared on the display.i turned on the emergency blinkers and drifted over to the side of the 4-lane highway. After stopping and putting it in park i restarted the engine.car is usually driven by 5' 3" driver without this problem; but i am 6" 3" and my knee continually hits the ignition key fob as i move my foot from the accelerator to the brake.to say that this is a serious problem for tall drivers of the ford fusion would be an understatement!
Imagine driving at normal speed when suddenly you suffer complete engine power loss. The power steering, braking, lighting and climate control systems remain fully functional so you have no clear clue on what is occurring, however you know the vehicle no longer remains operational and you come to a complete stop in the middle of the road.
03/2015 lost control of the breaks and had to use the parking breaks to attempt to stop me and u still hit another car. 07/09/2015 lost all control of breaks, instrument panel display turned white and the mft turned black, motor shut off.the dealer can't find the problem,they just do a computer reset and it temporarily fixes the problem but they reject me to put my child in this car!
Sudden loss of power steering while driving on a city street and making a turn through an intersection. Repair required is complete replacement of the electronic steering assembly gear.
The contact owns a 2015 ford fusion. While driving at an unknown speed, several warning indicators illuminated. The interior dome light illuminated and the air conditioner activated independently. The vehicle was taken to dahl ford davenport (1310 e kimberly rd, davenport, ia 52807, (563) 391-2600) where it was diagnosed that the occupant restraint control module needed to be replaced. The vehicle was not repaired. The contact also mentioned that previously the vehicle had been included in a front end collision however, the air bags did not deploy. The contact was concerned that the failure to deploy may have been due to an issue with the orc module. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
I was driving southbound on i-75 almost to perrysburg in the middle lane and my car completely shut off. My car was still in drive, but all the lights on my dash went black and when i pressed on the gas pedal i wasn't going anywhere. There was a truck next to me in the right hand lane, i waited for it to pass and then got over. I finally made it to the shoulder and put my car in park. I then waited a couple minutes and restarted my car.
"takata recall"in addition to this recall, i have 2 outstanding recalls with a refusal to work on a misfire and engine issues. My car has shut down with no warning on the road, misfiring with no warning, and no information on these common engine failures was given to me. No proof has been given of issues and am being forced into purchasing a new engine.i have been refused all help and have been waiting about a month for answers.
I have received a message on my dashboard regarding 1. Engine coolant over temperature2. Power reduced to lower engine temperature. I have taken the car to a repair shop thursday and friday. I believe car is a lemon. Have had the vehicle for only 17 days. I canā€™t keep calling off work due to non operational vehicle. I would like to get this issue resolved or otherwise i would not be able to pay my car note
Multiple warning lights come off and on while driving. When they come on steering becomes difficult. No one can determine the cause. There have bene multiple reports by others with this same make/model of happening to them and no mechanics nor dealership have been able to identify the cause
A1 incoming email: documents from consumer re 2015 ford fusion lemon law.the vehicle was reprogrammed on september 30, 2016. The dealer stated no problem was found.
As i was driving over 70 miles per hour on the highway, the door ajar alert appeared. At that point, i realized that my sons friend had opened the door out of curiosity. The doors lock signal was red which means it was locked however he was able to open the door at 70mph on the highway. This is very unsafe, luckily no one was hurt. The next day i checked the door lock mechanism. When the door is locked on red, it only locks from the outside and any door from the interior can be opened regardless of the speed. I tried this at various speeds in the parking lot. I have three children and this is extremely dangerous. For the time being, i have placed the child lock on the rear doors, however this option is not available to the passenger door. When i lock the door and it is red, it should not be able to open through the interior or exterior of the vehicle.
I rented a 2015 ford fusion se4 for 2 weeks from enterprise rental car location at 2090 n sr7, hollywood, fl33021, ph.no. 954-964-9954. During the drive back to enterprise to return the vehicle, my knee brushed up against the fob dangling from the keyed ignition switch, the key rotated to the acc position from the run/on position and the engine stopped. I was in drive at the time, so i stopped the vehicle, placed the transmission shifter in park and restarted the engine. On arrival at enterprise while stopped in their parking lot with foot on the brake and the transmission in drive, i was able without any difficulty to turn the ignition key to accessory or off while the transmission was still in drive. Idemonstrated this same procedure to the enterprise agent, but felt that nhtsa and ford need to know that this vehicle is unsafe to drive prior to repairs to the ignition switch. I emailed ford with a similar report to this one.vin:[xxx]fl tag # [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2015 ford fusion. While driving approximately 10 mph, the vehicle power seized. The contact crashed into a boulder. The air bags did not deploy. There were no injuries and a police report was not filed. The manufacturer was not made aware of the failure. The failure mileage was 24,895.
Ford sync loose connectivity oncea month, only way to reset is to unplug the batterywhen this happens. This a defect of driving safety and handsfree driving.
When getting ready to park the car the car says it's it nuetral but it's actually i believe in park. I took my foot off the break and it was moving backwards. I put the parking break on the car so it is stationary.
2015 ford fusion- after sitting for short periods of time the vehicle will not turn on until multiple attempts. The battery is good. No jump is required. Vehicle will go from no power on the first attempted start to managing to power on within a couple of minutes.while in drive, the vehicle will not switch gears appropriately. The engine will rev, pull, and then switch gears very roughly. This has been looked at by a local mechanic. The mechanic could not find any problems even though it has been a consistent occurrence. Mechanic stated that this is common in newer fords.
Dashboard shows "temporarily lost connection with climate system".when displayed, the air conditioning system (cold or heat) works. Other functions on dash board are also unavailable. Windows or door locks do not work. Considerable safety concern for all but especially a vehicle transporting young children and/or infants. Summer heats rise to unbearable to dangerous to deadly if not addressed.ford apparently has no fix but the issue is well documented amongst ford owners.unsure why this isn't a recall option given the nature and number of concerns.any help at all would be appreciated.while i provide today's date that it occurred, i share the problem has been ongoing for several years. It is on and off with the only consistent indication being when it is hot outside.
Recall number:18s20 nhtsa recall number:18v471on july 20,2018 approximately 3:45am i pulled in a parking lot i put my car in park and went to get out of my vehicle and my vehicle began to roll backwards almost running over my foot as i was exiting my vehicle , i immediately jumped back inside terrified and held my foot on the brake while having an panic attack. I sat for hours holding my foot on the brake because i couldn't breathe and couldn't think when i finally could catch my breath after several phone call attempts i finally got a relative on the phone and asked what to do, they suggested putting my emergency brake on until i could contact my dealership which didn't open until 9:30am. After testing i received a phone call saying the bushings that attach the shifter cable to the transmission had detached from the transmission causing my vehicle to be in park but stuck in reverse causing the vehicle to roll backwards without me knowing because i think it's in park and there's no sign of me knowing it's stuck in reverse except when it started to roll away and almost over me as i was getting out. This has been such an big inconvenience for me this has caused me to miss work from 7/20/2018-7/24/2018 because i had no transportation to work (my commute to work is 1.5 hours), my son was not able to go to childcare,ect. And ford has offered me no help because they say the replacement bushings aren't even in production yet. Ford is telling me there is nothing they can do because the recall is not active yet so now i have to lose my job, only income, my bills have become delinquent due to me not having transportation to and from work this is not right and ford should not treat customers this way and should accommodate me until they figure out a solution this recall should have been handled in a more timely manner im paying money for a car and i have no transportation.
The trunk opens randomly on its ownin parking lot an garage
Unknown cause for power steering failure at 61,000 miles
For no reason at all the steering assist fault needs serviced continuously comes on while driving or sitting still making it impossible to steer. Has noticed this is a common problem among ford vehicles my car has less than 100000 miles on it. There's no rhyme or reason when it happens or any warning. Could make a car crash a very real possibility.
Air bags did not deploy in crash. Dealer repaired said vehicle and seat belts work sometimes as well as instrument panel. Vehicle constantly pulls to the right. Dealer says nothing wrong. Other issues but not safety related.
Battery dies suddenly. No crank no start.
The vehicle is a hybrid plus.it has a charge port.the vehicle will not accept a charge and check engine light is on.the entire wiring harness from front to back has to be replaced.this job requires complete removal of the entire interior.also ford has not been in contact with the dealer or myself in 5 days regarding this issue.this is the 3rd time it had been in the shop - first for a faulty dash and second for a bad ac compressor. - vehicle has 1600 miles on it.
Car won't crank. Warning sign says dimming lights.
The contact owns a 2015 ford fusion. The contact stated that squirrels ate through the main wiring harness attached to the battery. While driving 60 mph, the vehicle stalled. The vehicle was taken to the dealer and repaired. The failure recurred and the vehicle was taken back to the dealer. The manufacturer was notified of the failure. The vin was unknown. The failure mileage was approximately 21,900.
I received a recall notice (18s08 recall 18v-167) in may of 2018, ironically right after my charging device melted in my garage outlet.ford has said for months that they would have this resolved by 2019.i went two weeks ago to my deal and they still have no update as to when this will be resolved.i have not been able to charge my car at home in a year!!!this is not acceptable...
Trunk randomly opens on its own.opens constantly throughout day even when driving down road.things have blown out of trunk while driving and have caused me to have to pull over on side of road and potentially cause accidents.
I have made several complaints about my 2015 ford fusion. The air conditioner will randomly shut off, and when this happens, i also cannot use any of my 4 windows, the radio, lock the car from the inside, and now my outside lights wont always turn on.for whatever reason, this happens more in the summer months. I have two toddlers and we travel long distance fairly regularly. What happens if its a hot summer day, the ac shuts off and i cant roll down my windows, especially when i have my children? 6/19/2020 i had a doctors appointment one hour away and this happened to me; luckily i did not have my children with. I often work evenings and nights, half an hour away from home. I can't drive with no headlights. There is 0 pattern in these issues so i cannot pinpoint what exactly triggers this. Pulling over and completely shutting off the car, taking the keys out of the ignition, and waiting for all electricity to shut off before restarting the car does not make a difference. I had to bring my car in 3 times for this, each time being told "nothing found that was wrong with the car" until i called the ford company, made a complaint, and received a case number, and am now being told the internal computer system is "shot". The more i researched online about these issues, the more i see other's making same/similar complaints for the same vehicle.
The connector to the front heated and cooled seat module nearly caught fire, without any intervention or alteration.
The contact owns a 2015 ford fusion. While driving various speeds or after stopping the vehicle, it stalled without warning intermittently. The failure recurred eight times. The vehicle was able to be restarted. The vehicle was taken to the dealer, but the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 13,000. Updated 10/31/2017
Trunk opened while going down a highway. Has opened on its own multiple times while in motion, twice while stationary.
The contact owns a 2015 ford fusion. On several occasions, the instrument panel lighting failed to operate. The failure prevented the contact from viewing the fuel gauge, speedometer, and tachometer. The contact stated that the lighting returned after approximately 20 minutes. The contact stated that the failure was intermittent. The vehicle was taken to apple ford (3250 cape horn rd, red lion, pa 17356, (717) 244-7677) to be diagnosed, but the mechanic was unable to retrieve a fault code. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 23,685.
The contact owns a 2015 ford fusion. While driving 45 mph, the vehicle stalled without warning. When the vehicle was restarted, the instrument panel lighting failed to illuminate. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.
Upon returning from a long trip and approximately 3 miles from home, the steering wheel of the car began to vibrate heavily and as i turned a corner, the dashboard lit up like a christmas tree and i lost my power steering. The info on the dashboard informed me the vehicle had lost the power steering and traction control and i was to seek service immediately. By driving slowly, i was able to make it home steering manually. The dealer was notified immediately and they arranged to tow the car to the dealership. Two days later i was contacted by the dealership and informed the steering gear had failed and would need to be replaced. Because of the serious nature of this defect and the fact that i had just purchased the car new on 6/15/15, i requested a replacement vehicle but was told ford would not do that. I contacted ford corp. And my case was turned over to the regional mgr. Of this area and he also informed me that the car would not be bought back but would be repaired under warranty. As compensation my new car warranty was extended to 5 years.i shudder to think what might have happened to my wife and myself had this steering failure had happened at the highway speeds we had just been traveling and am now nervous about the overall quality of this vehicle.i feel the public should be made aware of the potential of this dangerous, serious defect in the ford fusion.
Unknown cause for power steering failure at 61,000 miles
My vehicle has stalled multiple times during motion and when it was in stationary. There was a message popping up on the dashboard saying "transmission not in park", i took it to multiple dealers to see if they can find the issue and all of them said that their computer isn't detecting the issue that i'm having. So they can't duplicate my concern. I even opened up a lemon law case in nj so hopefully they can help me.
Started car and several warnings popped up on display... Something about "hill assist" not available, "steering assist fault service required", and "service advancetrac". Steering wheel felt like it was still locked... Turns out it was just extremely difficult to turn. I'm 6'3" 200+ lbs. If it's difficult for me to turn, it would be impossible for most people. If this had failed while the car was in motion, someone could have been seriously injured or worse. Ford had this same problem on 2011-2012 fusions and issued a recall and now it's still happening on 2015 models. This needs to be recalled immediately as ford never really fixed the problem.excerpt from 2011-2012 fusion recall:ford is issuing a safety recall for approximately 423,000 vehicles (actual 422,814) including certain 2011-2013 ford taurus and flex vehicles, lincoln mks and mkt vehicles, for certain 2011-2012 ford fusion and lincoln mkz vehicles, and for certain 2011 mercury milan vehicles in north america for a potential intermittent electrical connection in the steering gear that might result in the loss of electric power steering assist while driving. If this happens, the steering system defaults to manual steering mode, making the vehicle more difficult to steer, especially at lower speeds. This could result in the increased risk of a crash.
Car stopped dead while driving 65 miles an hour on hightway. I was able to get car over to side of road and tried to startcarit stalled out multiple times once started engine light went on. Brought to dealer who only replaced battery. Car engine light still going on and it is stillstalling. This is the 2nd time in 6 months this has happend to this ford fusion it is only 2 years old.
I was driving my car at the day time and i wanted to avoid a deer crossing the road, the car steering wheel locked up and could not turned the wheel. Consequently, the car hits a tree and got totally damage. When the car hits the tree, the airbags deployed but did not stay inflated, but instead deployed deflated.i was seriously injuried and got transported to the trauma center in atlanta for examination. The reason i am reporting this complain is that my car ford fusion 2015 is on recall by ford company. On may 22/2018, i took the car to the ford dealership located in the city i live to fixed the problem. The same day the company called me that the problem is fixed and the car needs to be pick up. What i did. My accident happened on the third day after the work. So, i did not know if the real problem is fixed. If yes, why the steering wheel is locked and i couldn,t control the car? before the accident, i often avoid deers on the raod and nothing happened. Why the accident happened at this time? after the accident, the police came and the rescue team came to the place and they will made the reports to the insurance company for claims. But i have to do this to the official department toinvestigate the problem and to take the appropriate action against ford company. This will save other citizen live on the road. Thanksto be to the god that i am alive. I got minor injuries on my arms but feel pains in some parts of my body. The doctor prescribed some pain killers tha i am using now.the exam did not show any internal problem but i have to be monitorized for eventual issues.i am a student i could not go to school at this moment. This issue is serious and need to be taken seriously. The car could not be fixed and run. My insurance will do the rest but i am very concerned about the the amount of the bills that gonna come out. So, please, officials, i need your help. Tha
Driving steering eletric went out with out any warning kingsport tn took it to ford they told us what wrong
While the car in reverse, if there is a incoming text message from the paired phone, the pictures from the backup camera sometimes could be lost and blacked out. Hence, increase the chance of collision.
I bought my car in october of 2015 (it was pre-owned) after a couple of months i started noticing that the car unexpectedly turns off with a message saying, "transmission not in park" on the dashboard so i immediately turn off the car and start it back up and everything works fine for a month than this happens again. I call ford customer care multiple times and they tell me to take the car to the dealership and have them do a diagnosis of the car, they do, and say "we can't find anything wrong", in the following month the car shuts off with the same message popping up on the dashboard. I do the same process and before. I even call customer care again and they tell me the same thing, so i take it back to the dealership and they also tell me the same exact thing. The third time it does it again i call customer care and they still tell me the same thing, but this time i refused to take it to the dealership. Now, i drive for uber and i had a passenger with me at the time that happened. I was unable to stop the car because the breaks seemed to be locked. At this point i was driving now a hill.
While driving 40 mph i suddenly lost power steering.display popped up with messages about power steering, stability control, cruise control, lane keeping.limped home slowly requiring extreme force to steer.not sure what is next, but i have read of others having same problems.
Upon numerous rough start ups my ford fusion with a 1.5l ecoboost engine, my check engine light illuminated.i scheduled diagnostic service at my preferred ford dealer and they discovered mis firings in the cylinders. They informed me this is a very common problem with the ford 1.5l ecoboost engine.there have been multiple tsbs on this issue which requires a new engine rebuild. There already was a recall with the 1.6l ecoboost engine. I was just informed by the dealer that ford will not cover any expenses related to the repair. The car is a 2015 with 68k miles with all scheduled maintenance performed by ford. This is disheartening to say the least with a complete product failure.
The contact owns a 2015 ford fusion. The contact stated that the check engine warning light illuminated. An independent mechanic performed a diagnostic test and found a misfire on cylinder number 2. The contact replaced the spark plugs however, the failure recurred. The vehicle was taken back to the same independent mechanic to be diagnosed. The fault code indicated a misfire on cylinder number 2. The ignition coil was replaced however, the check engine warning light remained illuminated. The contact then took the vehicle to gullo ford of conroe (925 i-45 s, conroe, tx 77301 (630) 539-1000) to be diagnosed. The contact was informed of a coolant and leak and that the engine needed to be replaced. The manufacturer was contacted and informed of the failure. The vehicle was not repaired. The failure mileage was 80,000.
Just got this ford vehicle a couple months ago and for some reason my car wouldn't start. I ran a diagnostic and had numerous codes p0300, p0301, p0302, p0303, p0304, p0030, c0014, p0047, p0141, and a few others. I looked for loose wires, checked fuses, plugs etc. The only thing at this point i noticed was two cracked spark plugs, so i replaced all off them. After that the car started so i thought it was fixed. Closed the hood turned the car to off, then tried to start it again. It did not start. So i checked all the fluids and seen the antifreeze disappeared, i had previously filled it. I looked for any visible leaks, puddles, and checked for wet carpet and found nothing. I went and bought another large jug of antifreeze put it in and watched it all disappear before my eyes. I could not figure it out, but i got the car started and still continued to get massive error codes, white smoke, rough sound, etc. Then searched more and found it sounds like blown head gasket, i checked and the oil had a milky tint. This i then found was a recall for my vehicle, so i spoke with someone from ford on march 20, 2021 and they said they needed to check if my local ford dealership had the parts to get my car in or if they needed to order the parts. I was suppose to get a call back but have not heard anything. I have not been driving, i did use leak fix it seemed to stop the leak and clear the codes but my dash check engine light keeps flashing so i didn't want to cause further damage. The recall number i found was nhtsa id number: 10174400, my car is a 2015 ford fusion ecoboost 1.5l, vin number# [xxx], and my local ford is in heath, ohio 43056 at mathews ford. I am getting the impression this is going to be at my cost after contacting ford again, now telling me that it will need diagnosed at ford, and may be at my cost. Why doesn't the recall list under my vin?information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
When i crank my car it starts shaking really bad and missing my check engine light comes on and goes off took it to mechanic and they said it was leaking coolant into cylinder and the motor needs to be replaced.i'm afraid that it's gonna to stop going down the road.i'm a single parent and on a fixed income the cost of a new engine is half of what i owe.
Ford fusion 2015 1.5l.coolant system pressure tested and coolant found leaking into cylinder number 1, due to manufacturing fault. 73,3000 miles on clock. Apparently a new engine is needed. Ford will not cover the cost of the engine replacement until they are forced to. Engine can catch on fire.
While going in reverse down an incline all the dash lights turn on and steering locks up. This also happens when turning and braking at the same time. On the city streets is when it was first notice. After having the dealer computer read out and my repair shop read out both said the same thing. This repair had to be made. Right front passenger side wheel abs sensor and harness and had to remove and replace the wheel speed abs sensor and harness. I have uploaded all repair/bill and diagnostics on this 2015 car. No recalls for this problem have been reported to the maker as of yetand i have called the maker of this car's customer service dept and also on line to the facebook website and have filed a report.updated 06/01/17*lj
The contact owns 2015 ford fusion. The contact stated while driving at 65 mph then coming to completed stop, the vehicle started vibrating. The contact stated no warning light was illuminated. The vehicle failure reoccurred after the vehicle was turned off and restarted. The vehicle was towed to an independent mechanic where it was diagnosed that a long block engine needed to be replaced due to coolant leaking to the second cylinder. The vehicle was taken to a local dealer(elk grove ford located at 9645 auto center dr, elk grove, ca 95757) where there it was diagnosed that the engine needed to be replaced. The vehicle had not been repaired as of yet. The manufacturer was made aware of the failure and filed a case. The failure mileage was approximately 116,000.
The contact owns a 2015 ford fusion. While accelerating from a stop, the motor bolts fractured. There were no warning indicators illuminated. The contact filed a complaint with the manufacturer. Interstate ford (800 bryan court, dacono, co 80514, (303) 833-6700) that the motor bolts needed to be replaced. The vehicle was not repaired. The failure mileage was 63,000.
Car stalled engine stalled going around 50 mph on the interstate brought to ford dealership they advised to replace the engine despite the car only being a 2015 model and having 80k miles. I contacted ford in hopes of getting some sort of assistance but they refused to help. I could have been hit from behind as the car stalled multiple times on the way to the dealership.
The contact owns a 2015 ford fusion. The contact stated that while driving at various speeds, the vehicle hesitated and stalled with the check engine warning light illuminated. The vehicle was taken to smith motor company inc (359 state route 31 s, washington, nj 07882, (908) 835-8100) to be diagnosed. The mechanic determined that cylinder #2 and the engine failed and needed to be replaced. The vehicle was currently being repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle warranty had expired. The failure mileage was approximately 51,000.
After driving some distance (20-30 minutes, 15-20 miles) and stopping for a short break (5-10 minutes) to grocery shop, get take-out, etc. Starting the car up again and going - it stalls. Power stays on, but engine fluctuates rpm in a lunging fashion before puttering out. Car can restart with strain on the starter but will do the same thing again even if left idling in park after 1-2 minutes. Remedy i have found is to crank it, let the engine settle for 5 seconds, put in gear, let settle again, then gain rpms fairly quickly with a heavy acceleration. Once it shifts gears the first time it seems to behave.
The contact owns a 2015 ford fusion. The contact stated that the check engine warning indicator illuminated while driving. The vehicle was taken to an independent mechanic where a code for the purge valve failure was located. The purge valve needed to be replaced. The vehicle was repaired. In addition, each time the vehicle was fueled, it failed to restart. The vehicle was taken back to the same independent mechanic and a diagnostic test located a purge valve failure again. The vehicle was not repaired. The vehicle was not taken to a dealer. The contact also stated that the check engine warning indicator illuminated. The manufacturer was not made aware of the failures. The failure mileage was approximately 90,000.
Well to start of i have a 2015 ford fusion that i bought in 2014 as a 2015 model year pretty much it's been a good car so far. It has been in a couple of recalls so far not so big, but at same time they have to be taking care of by my dealer were i purchased the vehicle. My concern now is that is loosing coolant from the reservoir when is on park overnight. I always have to put coolant every morning to get it going otherwise a warning light comes off to warn me about the coolant being low. It's been like that for a couple of week now and is kinda tiring going to the same step every morning. I have been searching on the internet about this type of vehicle and after searching for awhile it came up that a lot of people are experiencing the same issue as me. I read an article stating that some ecoboost engines are experiencing loss of antifreeze and some of em experiencing different kind of problems with their ecoboost engines. Honestly i don't want to go to the same problem like they are going. I'm wondering if ford is going to recall all the ecoboost engines that they have problems with it. Mine is already going through the same symptoms like the other owners are experiencing. Hopefully the nhsta steps up and do something about us buyers with a problematic vehicle that people are hoping to keep it for a longtime time likemy self. Pretty much my warranty expired a couple of months ago. Honestly i don't want to pay out of pocket if my vehicle starts to messing up and to be honest i'm bearly surviving out here and with this pandemic going on it's very hard to come up with money to pay your bills and now with this problem with my vehicle it'll be harder if it messes up on me. It'll be hard to come up with $7 thousand dollars to repair your vehicle in which you rely on. Thank you very much for the opportunity to express my concerns through out this website.
While driving, my vehicle overheated.checked coolant level, and it was less than half full.i refilled coolant to recommended level, and proceeded to drive.two weeks later, it overheated again, and my coolant was low again. Refilled and monitored for leaks.no leaks. Then vehicle began misfiring.diagnosed with cylinder 3 misfire.replaced spark plugs and coil packs.still misfiring. Rediagnosed with cylinder 3 misfire. Then it just died.would not start.acted as though it was flooding.diagnosed with no additional issues by dealership.then discovered tsb for a bolt that was backing out of the intercooler and into the manifold. This issue was allowing coolant to flood the manifold and cause misfiring.got that fixed as well as the catalytic converter and turbo unit for the car which were damaged as a result of the coolant issue.$5,000 in repairs for a manufacturing defect that could have left my family and i stranded in the desert heat without a/c or in the sub-zero snowy mountains without heat since the vehicle would not even start.as a family, we travel extensively.this is definitely a safety issue!!!!!
This car has been in multiple times for loss of power and engine cutting out during acceleration. It has become dangerous. This is the ecoboost engine. Ford is not telling all about the dangers of this problem. I have almost been killed several times trying to accelerate into the roadway.
Car is around 80,000 miles and has coolant leaking into the cylinders. Previously i had some misfire codes coming through and had the spark plugs replaced. However, the car continued to rough idle and the engine light periodically would come back on. A few days ago the car informed me that the engine was overheating while driving on the highway. I refilled the coolant to the correct level and checked back the next day. The coolant was below the minimum line again so i took it to the dealership. This is when they dealership told me about the need for an engine replacement
My 2015 ford fusion overheated within 10 minutes of turning it on and driving onto the freeway. The coolant had completely disappeared and the car stopped moving. Even after refilling the coolant, no change in thermostat and still not drivable. Upon getting it towed and getting it delivered to the ford dealership in town. It took 6 days for the team to diagnose it needed a new engine. The engine itself was eating away the coolant and was containing water/moisture pressure within the engine. Not drivable, and in need of a new engine.
I was driving southbound on i-75 almost to perrysburg in the middle lane and my car completely shut off. My car was still in drive, but all the lights on my dash went black and when i pressed on the gas pedal i wasn't going anywhere. There was a truck next to me in the right hand lane, i waited for it to pass and then got over. I finally made it to the shoulder and put my car in park. I then waited a couple minutes and restarted my car.
I sent the following letter to other agencies as well but wanted to send it to you. Since i sent the letter i have found that my problem has happened to a bunch of other ford fusion owners where the gasket goes bad and fluids leak into the cylinder and ruins the engine. It seems like there's a flaw in my engine model. I have an ecoboost engine and from what i was reading on carcomplaints.com there's been a bunch of people that have the same problem with their car. I'm going to copy and paste the letter i sent to you earlier today. Any help you can give me would be much appreciated. I have a 2015 ford fusion that i purchased new from gold mill ford in niles, il and have all of my maintenance done at the dealer. The car only has 33 thousand miles on it and i purchased the car new from the dealer in april of 2015. The warranty just expired on april 13, 2020 and on may 19, 2020 the service engine soon light came on and i took it to the dealer. I had just brought the car in for an oil change at the dealer on may 4th 2020. I lost my job and with all the covid 19 stuff going on i never got an extended warranty. I put my insurance on the car on hold may 26, 2020 cause i wasn't going to be driving it with the covid 19 stuff. I'm not sure if they forgot to put a cap on something at the may 4th oil change or something but all i know is the car was running perfect before i brought it in for the oil change and now i'm stuck with a car that they say needs over $5030 and tax worth of repairs. I tried to get help from the ford assistance program but they denied me any help. I was wondering if you could help me out cause i don't have $5,030 plus tax to fix the engine. What would be my options to getting help? i hope someone can help me figure out this mess and get some help. Thank you for your time in reading my story. Sincerely,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc
The contact owns a 2015 ford fusion. The contact stated upon starting the vehicle, the vehicle failed to accelerate while the accelerator pedal was depressed due to an engine misfire. The contact also stated that a quarter of a gallon of coolant was added within two weeks with the vehicle leaking coolant. The contact stated that the check engine warning light was illuminated. The vehicle was then taken to a local dealer where it was diagnosed with the spark plugs needing to be replaced. The vehicle was repaired however, the failure occurred. The vehicle was taken to an independent mechanic where it was diagnosed with the engine needing to be replaced. The vehicle was not repaired. The contact related the failure to an unknown technical service bulletin. The manufacturer was informed of the failure and referred the contact to the nhtsa. The failure mileage was approximately 75,000.
On more than three occasions, the vehicle's engine has abruptly shut down while driving or coming to complete stop when the gear was in the drive position.this has also occurred while driving over 60 mph on the expressway and it poses a grave danger and safety risk.when the incidents occurred the console display read "transmission not in park". After the first two incidents, the vehicle was returned to rod baker ford in joliet, illinois for service (purchase location).they stated that they could not identify the problem, but i believe that they did not contact ford or take the necessary steps to fix this serious defect.most recently on june 22, 2015, the vehicle's engine shut down while coming to a stop when the gear was in drive......there is a serious and potentially life-threatening defect with my 2015 ford fusion and it must be repaired or replaced.i also suggest that ford be informed to ensure that other affected vehicles are either repaired or replaced. ...updated 09/08/15 updated 10/26/2017
While driving the vehicle at a low speed (about 10 mph) in traffic, the car shut off. As i pushed on the gas pedal, it felt as though it was stalling or jutting forward, and then the car would turn off. I was able to turn the car back on and exit the highway to park, and the car turned off once more as i was exiting. I parked the car, was able to turn it back on and attempted to drive it around the parking lot. The car was towed to a car shop in which they were unable to indicate any problems as a day later they were able to drive it perfectly normally. It has not happened since, this happened about five months ago.
I have a 2015 ford fusion my engine has stoped working.i only have 145000 miles.i was been advised this is a common problem in these vehicles.if i had known i would have never purchased it
The contact owns a 2015 ford fusion. While driving 45 mph, the vehicle stalled without warning. When the vehicle was restarted, the instrument panel lighting failed to illuminate. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.
While driving on city street car began to emit white smoke from exhaust. Upon inspection by ford discovered a crack in #3 cylinder allowing coolant into engine
While driving on the interstate my control panel started throwing an alarm of engine temp high. It would go off then back on several times.about 15-30 mins heading home the engine light came on and cut power to the engine.this is the second time this has happened in the life of this car.first time ford replaced the engine.this time they say that its not under warranty and want me to replace it again.the life of this new engine is less than 2 years old and less than 12000 miles on it.coolant leaking into the engine.this is a serious issue that is going to get somebody killed if it hasn't already!
My car was at idle at the store for less than 5 minutes and went into safe mode the mechanic said my active grill motor went out which caused my head gasket to blow without warning. I owe over $10000 on my car and now i have a $4000 shop bill. My car has never overheated not even at that time so my head gasket shouldn't be blown! please help!
After refueling the vehicle is difficult to start, pumping the accelerator helps but the engine will stall suddenly within a few miles of the fill up.on two occasions i have lost power when driving on a major street with 1/4-1/2 tank of fuel.this stall is preceeded by a loud, disonate noise from the fuel filler.there is www information regarding failed purge valves, but most information is for earlier models. The focus recall seems identical.this is obviously a safety issue and i have taken the caution to stay off the road after fueling till theengine is running smoothly.codes checked with only one reading coming up -a year ago.
2015 ford fusion 1.5l ecoboost engine.engine coolant leak - blown inner cooler assembly and coolant intake manifold assembly.problem initially noticed while driving on freeway. Engine temperature guage momentarily spiked while driving.no smoke or unusual noise noticed while driving.pulled over and noticed coolant overflow tank near empty.coolant refilled an driven home. This happened on 9/28/2019.took to ntb next day on 9/29/2019 to have pressure test on coolant system.car sat till monday 10/30.ntb misdiagnosed issues stating overflow reservoir had slow leak.on 10/1 ntb identified that there was a blown gasket somewhere on the cars engine that caused coolant to leak into engine.3 of 4 spark plugs saturated with engine coolant and car would not start.on 10/1 car immediately towed to nearest ford motor service center.engine technician stated that engine inner cooler assembly and intake manifold assembly had blown and coolant entered the engine. This resulted in nearly $1,400 worth of initial repairs and poses a safety hazard.ford engine technician stated he has seen a similar issues on quite a few of these cars.upon investigation i have found that in 2017 the 2013-2014 ford fusion had a recall for related issues that caused coolant to leak into the engine and may possibly cause the engine to start on fire.currently many customer reports on the 2015 fusion as well but no action on ford motors behalf.
The contact owns a 2015 ford fusion. While driving at an unknown speed, the vehicle decelerated independently and stalled. The vehicle was able to restart. The failure recurred numerous times. The vehicle was taken to a dealer where the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 32,125.
The contact owns a 2015 ford fusion. While driving various speeds, the vehicle stalled and the check engine warning indicator illuminated. The contact powered off the engine while in traffic. The vehicle was restarted, but the failure recurred numerous times. In addition, the contact heard a loud abnormal noise coming from the fuel tank area while driving. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was not notified of the failures. The approximate failure mileage was 35,000.
Recall # 18s20:hello there my shifter cable bushing which has been named in a recall failed last thursday. I was backing out of my drive way with my kids in the car and the car got stuck in park, however the car was rolling and the display said the car was in neutral. I put the brake on and set the parking brake before turning the car off. I looked under the hood and sure enough the shifter cable was visible and disconnected from the transmission. I googled a picture of the part just to confirm and was able to determine that the white pieces and corrosion that were left behind were remnants of the cable bushing which looks like a white bead. The recall number is 18s20 and the notice instructs me to go to the local dealer to have this replaced. I contacted two local ford dealers as instructed and they do not have the part. They stated that they would contact me when its available and the have no eta on part availability, however my vehicle is not drivable while i am waiting. I am a single parent with school aged children and i have to work and cannot afford a rental and there are no loaner cars being offered. I have two jobs and i had to resign from one job due to the inconvenience as the hours are late and there isn't any transportation available after a certain time.
Car idles rough and almost stalls causing a safety issue. The problem is a bad block. Coolant leaks into the cylinders causing the car to lose power and smoke out the exhaust. The problem was diagnosed by a local auto repair shop. No check engine lights or warnings came on the dash.
On june 9th 2019 the check engine light came on my 2015 fusion while driving in the city. I took the car to the dealership on june 10th for a oil change and notified them the engine light was on. They performed the 'works' service and told me the light was not on. The light was on when i pulled in the parking lot so it is my belief they cleared the code without performing a diagnostic test. June 29 the engine light came back on. June 30 i stop at an auto parts store that does a free diagnostic. The results were misfire on cylinder 2. I took the car back to the dealership july 1st and presented them with the information from the auto parts store. They confirmed the misfire and replaced the coil pack and the spark plug. On july 3 after driving 100+ highway miles i parked the car and several hours later when i returned the car stalled when i started it. It took 3 attempts before the car started. The engine was sputtering and the light came on briefly. July 12th, the engine light came back on while on the interstate. The car continued to drive normally. I parked the car at my home. July 15th started the car i could hear the sound of water rushing through the dash. I drove the car 3 miles to the dealership and noticed white smoke coming from the tailpipe. I left it for a diagnostic evaluation. The following week the dealership calls to tell me the car needs extensive engine repairs heads, gaskets, etc. August comes and the dealership still has my car. A few weeks later i'm told the parts are on back order and there is no expected arrival date. Oct 30 all parts are in and the repairs start. The repairs were completed and the engine failed at the dealership. I'm told on nov 7 they are ordering a new engine. The engine was installed and repairs were complete on nov 15th, more than 4 months later! this is a common problem and ford needs to take responsibility!!
Engine sputters, loses powers, and stalls.this appears to happen after the car sits for a period of time around 20-60 minutes after having been driven and then is once again started and driven again.after being placed in gear and driven a very short distance (5-10 second low speed time wise) the engine will begin to exhibit the stalling symptoms of low rpm and hesitation and all associated systems will begin to malfunctions, i.e. Headlights will flicker, brakes will lose power, accelerator will no longer function even if depressed 100% as car is drive by wire.this is an extreme safety concern.the vehicle losing power and not having all control systems functioning at 100% (throttle, braking, steering) on roadways and in parking lots places the driver, other drivers, and especially pedestrians at risk of injury and death as the vehicle unexpectedly loses power and others are not expecting the vehicle to act in such a manner and may not react accordingly.a pedestrian may not react properly to a car that lacks its normal stopping power, another vehicle may not stop for a car that is not accelerating as it was and is expected, etc.i was approached randomly at a gas station by another owner of a similar ford fusion describing the same symptoms asking if my car did this and explained to her that based on my research she's not alone and many other owners experience this same problem.many dealers appear to be able unable to diagnose/resolve the issue, and my 2 attempts to contact a dealer to obtain service for the problem have resulted in the dealership not responding to the online service request form.i have had at least 4 stalling events now and am unable to obtain warranty services as dealerships have not responded to my maintenance requests.i have footage saved of the headlights flickering and vehicle stalling in a parking lot at low speed.
While driving this vehicle the engine misfires decrease in power and completely stops acceleration. It also uses a great deal of fuel. The coolant constantly leaks out and the engine overheats every few minutes. The car also overheats when sitting in a parked position.while driving on the freeway the car slowed to 25mph. We were very close to being involved in an accident.
Filled up car w/ gas, car sputtered like it was not getting gas. Car shut off but power stayed on. Tried to start car again, & it sputtered again. I then pushed on accelerator to give gas, and car sputtered as i let off, then died, but still had power. Started car for 3rd time, and it continued to sputter, i pushed on accelerator, and put in drive, and as i drove about 20 meters, the car seemed to still sputter. Once i continued to drive, and get up to 30 to 40 mph, the car ran fine. Car started fine the next few hours, but then in the evening it did it again. I had to put hazards on due to being on a main road and the car would not acellerate and started sputtering again. My check engine light also has came on during this process. I have taken into auto shop and it reads that fuel pressure sensor needs replaced: code p0087 fuel rail/system pressure - too low p2196 02 sensor signal stuck rich bank 1 sensor 1 p1450 unable to bleed up fuel tank vacuum. With the vehicle being well maintained and being less than 5 years old, i believe this should be taken in consideration due to being veryunsafe to drive due to not knowing when the sputtering of the car will happen.
Engine coolant is being consumed by the engine leading to unsafe engine overheating.this internal leak occurs during all driving situations.
The vehicle was in motion going about 40 mph when it suddenly lost power and the engine began running rough. The car just slowed suddenly. This happened four times before ford could get the code to show up. It was the electronic throttle body.
I purchase a 2015 ford fusion se with 119,00 miles great condition car... The car will mot start... I've towed the car to mechanic shops where they informed me that i need to replace my engine. In disbelief i told the car to elderly ford dealership in troy, miwhere are they notified me that i needed to replace my engine because coolant was leaking into my engine and the repairs will cost mev$7500 they've done two diagnostic test were they find fault in ford! i need to resolve this matter
The contact owns a 2015 ford fusion.the contact stated that while driving at high speeds, there was an abnormal sound coming from the fuel tank. While the vehicle was stopped, the vehicle stalled. The contact was able to restart the vehicle after several attempts however, the check engine warning light was illuminated. The vehicle was taken to ed butts ford (1515 n hacienda blvd, la puente, ca 91744, (800) 960-3673) but was not diagnosed or repaired.the manufacturer was not contacted. The failure mileage was unknown.
I began to hear a scrapping noise in the engine compartment. I took the car to have the oil changed and was told that i needed to have the transmission fluid changed and it was a closed system and only ford would be able to do this. I took my car to knox ford where i purchased it and had them change the transmission fluid and diagnose the problem. I was told that the water pump was bad and needed replaced. After investigating i found that this was timing driven and again only ford could do this repair. I took the car in the night before and they quoted me 672.00 for the repair. I was told this would take 4.5 hours to complete. At 5pm the following day i picked up my vehicle only to find out they had just finished it. I was told then that it took longer because the original water pump was discontinued because ford knew the part was bad. They continued to tell me that they had to research how to cut the wires that were no longer needed and install the new water pump. V
"takata recall"in addition to this recall, i have 2 outstanding recalls with a refusal to work on a misfire and engine issues. My car has shut down with no warning on the road, misfiring with no warning, and no information on these common engine failures was given to me. No proof has been given of issues and am being forced into purchasing a new engine.i have been refused all help and have been waiting about a month for answers.
The 2015 fusion had a surge and the car jerked forward. My wife said that happened to her before. When it happened when i was in the car driving it we both looked at each other. This happened to us with the 2010 rav4 and the 2009 sienne that crashed into a tree. Please check this car for a computer problem.
The contact owns a 2015 ford fusion. While driving at 35 mph, the vehicle stalled without warning. The contact was able to restart the vehicle after three attempts. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 770.
The contact owns a 2015 ford fusion. The contact stated while driving 55 mph, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the head gasket needing to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure but offered no additional assistance. The failure mileage was approximately 130,000.
Took vehicle to dealership due to check engine light being illuminated.was told there was coolant leaking into my 4th cylinder.also informed there was a technical bulletin out for this known issue.concerned about a fire.per their 2014 ford fusion recall: "in the affected vehicles, a lack of coolant circulation could cause an engine to overheat, resulting in a crack in the cylinder head," ford reported. "a cracked cylinder head can result in a pressurized oil leak. Oil that comes into contact with a hot engine surface increases the risk of a fire in the engine compartment."this is the same issue as my vehicle, yet there has not been a recall on my year of vehicle at this time.
Vehicle occasionally idles rough and stalls while driving down the road. Restarts fine, sometimes not doing it again for days and sometimes doing the same thing multiple times on the same trip. Usually occurs under 40 mph, and is really becoming a safety concern for me and my family. 28,000 miles on the odometer.
The contact owns a 2015 ford fusion. The contact stated that at start-up, there was an engine misfire with the check engine warning light illuminated. The vehicle was taken to an independent and the spark plugs were replaced. One month after the spark plugs were replaced the failure recurred. The vehicle was then taken to a second independent mechanic where the spark plugs were replaced a second time however, the failure recurred. The vehicle was taken to a third independent mechanic where spark plug number 4 was replaced however, the failure persisted. The vehicle was then taken to ruxer ford lincoln, inc. (123 place rd, jasper, in 47546, (812)482-1200) to be diagnosed. The contact was informed that there was a hairline fracture on the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the vehicle warranty was expired. The failure mileage was 43,000.
After 5 years, head gasket leak into cylinder. Ford has acknowledged through several tsb's on this known issue. Ford has put out a customer satisfaction program to change computer setting to prevent this damage from occurring. This covers 2014-2017 fusion models with 1.5l engines, however they left out some vin numbers that the didn't think would have this issue. Mine has the exact issue as described in their tsb's and program. They didn't notify everyone which caused the damaged head gasket. They are not offering to warranty their defect and the damage done from that defect.
The contact owns a 2015 ford fusion. The contact stated that while driving at 40 mph, the vehicle lost power without warning. The vehicle was towed to an independent mechanic where the mechanic was unable to provide a diagnosis. The vehicle was then towed to sayville ford located at 5686 sunrise hwy, sayville, ny 11782 where it was diagnosed that coolant was leaking and being burned inside the engine manifold and the cooler intake manifold, related gaskets and seals needed to be replaced. The vehicle was repaired, however, the check engine light illuminated and the vehicle was taken back to sable ford, where the vehicle had not yet been diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with nhtsa. The approximate failure mileage was 83,000. ..updated 10/25/17
I rented a 2015 ford fusion se4 for 2 weeks from enterprise rental car location at 2090 n sr7, hollywood, fl33021, ph.no. 954-964-9954. During the drive back to enterprise to return the vehicle, my knee brushed up against the fob dangling from the keyed ignition switch, the key rotated to the acc position from the run/on position and the engine stopped. I was in drive at the time, so i stopped the vehicle, placed the transmission shifter in park and restarted the engine. On arrival at enterprise while stopped in their parking lot with foot on the brake and the transmission in drive, i was able without any difficulty to turn the ignition key to accessory or off while the transmission was still in drive. Idemonstrated this same procedure to the enterprise agent, but felt that nhtsa and ford need to know that this vehicle is unsafe to drive prior to repairs to the ignition switch. I emailed ford with a similar report to this one.vin:[xxx]fl tag # [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
On 10/7/2019 i brought my car in to fort mill ford (sc) for a tire change and regular service. When i came to pick it up on 10/10/2019, the car would not start. Upon advising my tech brittany of the issue, they sent out a tech to jump start the car that was just serviced. When the car was jump started, an engine light appeared on the dashboard. The vehicle was at 62000 miles. I went back to my adviser brittany again and she stated that the engine light is nothing to worry about and that ford activates those when seasons change and is part of their software. She insisted that everything was ok with the car and referenced the inspection list i was given for my 2015 ford fusion se. Not three weeks later, the engine light went from being constantly on, to flashing. This also caused an intense white smoke from the exhaust and a strong gas presence in the vehicle. While i was driving to work, the engine light started flashing and the car started jerking on i-77 highway. I took the car back to fort mill ford on 11/18/2019 for inspection. The next day, brittany called me and said they found an issue with my spark-plug and that it might cost anywhere from $200 to $6000.00 to repair it. Since the issue was not caused by me i was not going to take responsibility for the charges and after weeks of ignoring me, ford motor company (office of elena ford) decided to get involved. However, the cause went from spark-plugs to coolants then cylinders and i was never given a specific cause. I did not have my car for over 60 days because all parts were on back order. I got my car back on 1/21/2020 and it is still showing issues with acceleration. Out of 91 nhtsa complaints on engine issues, over 31 have these same symptoms. Please see attached documents detailing this issue. This form does not offer enough space for relevant information and i was not able to upload the last email thread. *dt
Engine had misfire in cylinder 2 during acceleration at stop sign on city street. Car did not accelerate properly while turning since 1 cylinder was not operational. Consequently i was almost hit by another car.
Awhile back the car started making strange noises, that came from the fuel inlet behind the gas door, sounding like pressure escaping. Pressing the door in (capless fuel tank) confirms this, as the vacuum is released. Car idles rough, and in some cases, after refueling, it will immediately stall. Upon further research, it seems to happen to quite a few fusion owners, with videos and forums posts to verify. Ford claims to not know of the issue, but just today issued a recall for a similar problem for the focus model cars.it is the 2.0l turbo or naturally aspirated engines, and i have the 2.0l turbo. There have also been reports of cars stalling while in motion. Check engine light came on today, with a p1450 code.
I was on the freeway and my fusion started shaking violently, the engine light came on, and i lost power. I had to pull over as quickly as possible. Lucky for me it was a saturday morning and not many people were on the road. I could have easily been in an accident otherwise.
In february of 2016 the engine seemed to be mis-firing.took to dealer and dealer pulled fault code for #3 cylinder mis-fire and recommended spark plug change.had spark plugs changed and car seemed to be a little better.february 2018 the problem got much worse and actually stalled for coolant temperature but the car had just been started.took to dealer and they again diagnosed #3 cylinder mis-fire.cylinder pressure test failed.dealer took engine apart and found that signs of overheating in just that cylinder which damaged the cylinder gasket and allowed coolant to leak into the cylinder.the cylinder was damaged and the dealer request engine change.there is a ford recall very similar to this for like vehicles but this particular model is not included.the recall # is 17v209000.ford's recall # is 17s09.the problem i have is that the warranty company will not cooperate with the dealers findings and will not pay for the repair.the engine is currently torn apart with a very large labor bill already and now a new engine is needed for a defect in the way it was built.currently without a car and a very large repair bill that i can't afford.please look into why this model year has not been included with the current recall.please help!the vehicle is currently at castle ford in michigan city, in 46360.they have all the information of the diagnostics there.
Brought car in for service due to check engine light and battery not charging. Replaced battery, but check engine light remained on. Again, went to get get diagnostic, resulted in needing catalytic converter. Picked up car and check engine light came back on. Returned to service next day. Diagnostic showed coolant leaked into the engine and head gasket needing replacing. The result is needing a new motor. This issue seems similar to nhtsa campaign number: 17v209000. My issue seems to be related to this recall on the 2013 and 2014 fusions. Ford is provided $3,000 for the repair due to me being over 600 miles over power train. My concern is the recall to the 13 and 14 fusion could be broader than those years.
I literally just bought this car and within 15 min of driving off the lot it stalled multiple times in the drive thru and then again when pulling onto the road and oncoming traffic almost hit us. Terrifying.
Right front brake hose blown. Engine fluid leak. Coolant is absorbed by engine to combustion chamber and come out as a white smoke through exhaust. All happened in a city street not even freeway. New engine needed and new brake hoses.
Has problems starting after putting gas in the tank. Check engine light on, mechanic says it's a purge valve. Know alot of other fusion owners with same problem. Seems to be happening around 40,000 miles. Have to sit at gas station about 10 to 15 min sometimes. Others times just starts rough.
Service engine light came on and the car was running good. Dealer checked it out couldn't find anything at first, pin pointed to cylinder 1. Dealer pressurized the cylinder to check for leaks, found a crack in the cylinder wall.i took it to another shop for a second option, they did the same check and found the same crack.vehicle only has 87k on it. Both shops are telling me i need a new engine. I still have another year to pay on this vehicle.
Bought my vehicle new 5.5 years ago and has 84,000 miles. Noticed a rumbling coming from the engine and then the check engine light came on. I looked under the hood and saw i was dangerously low on coolant. Took it to the shop and turns out that due to a defect with the 1.5l ecoboost engines, coolant was leaking into the cylinder 3 causing it to misfire. The issue is exactly what is described on the ford tsb #20-2100. Since i'm just passed my warranty i am now stuck paying for a new engine on a 5.5 year old vehicle.
After the car has been off for some time.put the car in reverse.after reversing out of spot, etc. And put the car into "l"; upon moving forward, the engine starts racing and lurches uncontrollably forward.almost like the car is engine braking down a large hill, but no hill and is accelerating without applying brakes.this is the plug-in hybrid model. There is no incline when this happens.
The contact owns a 2015 ford fusion. While driving various speeds, the vehicle stalled and shook while depressing the accelerator pedal. The contact stated that the check engine warning indicator illuminated. The contact took the vehicle to an independent mechanic. A diagnostic was performed and the mechanic stated that the failure was related to other recalls, and the contact's vin may be included in one. The contact called bell ford (1200 nj-27, colonia, nj 07067, 732-388-6900) and was informed that the vin was excluded from any recalls. The manufacturer was notified of the failure and stated that the same thing as the dealer. The manufacturer referred the contact to nhtsa to file a vehicle safety complaint. The vehicle had not been repaired. The failure mileage was unknown.
My 2015 fusion had intermittent rough idles and the check engine light popped on. I checked out the code and it was p0301 - misfire in cylinder 1. I took it to the local ford dealer ' penske ford in la mesa, ca - for inspection. The service advisor had his team pressure test and boroscope the engine and found coolant residue in cylinder 1. He said that they checked for the fix to the issue and found a service bulletin about it (i found it on nhtsa website ' bulletin 20-2100), which directed them to replace the short-block - $7,000 ish dollars to fix. With just a small amount of research i discovered that this is a problem many ford owners are having right now with this engine - 1.5l i4 f dohc 16v. There is even an exploratory class-action lawsuit being formulated around this engine issue (https://www.newsom.law/ford-fusion-overheating-lawsuit.html), so it is a known problem.service advisor said that pitting on the short block is the likely cause and that is why ford has said to solve the problem, the short block needs to be replaced. Less than 5 years old, living in a mild climate, and the block is pitting. I contacted ford through their online chat and through the phone and they were unable to assist me short of saying that there are no recalls issued for this obvious manufacturing defect, so there is no issue on their part. They said nhtsa has to issue a recall before they will do anything out of their pocket.attached documents include:transcript from online chat to fordlinks to my research including example of cases on the nhtsa website with the same issue for the same carletter i am sending to fordinvoice from ford dealer where issue is noted and sb 20-2100 is notedthe ford service bulletin referenced - 20-2100
6/15/20 i went to dealership with check eng. Light on,i was told my engine blown up with water going in to #1 cylinder and needed to replace my engine.iwas 15 days out of warenty and only had 56834 miles on car. Iicalled ford motor co. They declined to help me knowing this was a on going problem. My dealership is trying to help but ford motor co.refuses to step up and fix a on going problem .driveing the car will lose power and start to miss and start jerking and starts to shut down.
Engine went out at 5 years and 90000 miles. One of numerous 1.5 l ford engines in the shop at that time.
In aug 2020 the check engine light came onin my 2015 ford fusion after it started rough. I brought it to the ford dealership for service. They said the spark plugs and coils should be replaced (check engine code was p0303, cylinder misfire). A month later the same issue occurred again. Called the dealership and the service mgr said 'oh, there have been problems with the fusion ecoboost engines. Coolant leaks into the cylinders and damages them. He said the design of the engine block has score grooves between the cylinders eventually causing the leak and corrosion to start. He then proceeded to inform me that the long block and head gasket would need to be replaced and the starting cost would $5,000+. But likely closer to $7000. Further he said fordwas aware of the issue but not recalling or covering the replacement cost. He said he had 8 other vehicles on the lot needing the same repair and even if they had the parts in stock, which they don't and it would take some time to get them, if would be 6 weeks to complete the repair. The replacement would be the entire engine which ford has corrected the issue and removed the scored grooves. I have maintained my fusion with the same ford dealership and had all routine maintenance and care done there. This engine issue was there at the time it was manufactured and was a time bomb. I should not have to incur the expense or financial loss to replace the engine. If left unrepaired the engine will eventually cease and depending on where that occurs could be dangerous to me and surrounding drivers. I have parked my vehicle for now until the service manager lets me know what ford will do, if anything. He said they might give me some help but i would have to cover most of the expense!!! i
The contact owns a 2015 ford fusion. While the vehicle was parked on an incline, it rolled backwards. The contact used the emergency brake to stop the vehicle. There was no warning indicator illuminated. The vehicle was towed to hawk ford of oak lawn (708-599-6000, located at 6100 w 95th st, oak lawn, il 60453) where it was diagnosed that the transmission linkage chain fractured. The vehicle was repaired, but the failure worsened. In addition, the check engine warning indicator illuminated and blinked. Also the 'pull over and stop the engine' warning indicator illuminated. The manufacturer was made aware of the failures and stated that the vehicle was no longer under warranty. The vehicle was not repaired. The failure mileage was approximately 83,000. The vin was unknown.
Bought my ford fusion1.5l used from a private dealership in april 2019 at 88k miles. Few months later notice slight drop in coolant reservoir. By march 2020, engine started shaking one day which followed by illuminated check engine light, misfiring code for cylinder 2 and 3 were pulled using obd scan tool. Spark plugs were replaced, and problems went away until may 2020, noticed a faster rate of coolant loss, then engine vibrates and idling rough. Code for misfiring in cylinder number 3. After some research over the internet, seems like it's a manufacture defect. Car is currently sitting to prevent further damages to the engine. Please help!
Coolant leak in the engine block. No warning light came on temp wasn't high took car to dealership because it was running rough they replaced sensors still ran rough so futher investigation they found coolant leak and said our motor was blown
My check engine light came on and it indicated low coolant and misfire in cylinder 4. I had a coolant leak into cylinder 4 in my engine at approx 69,000 miles and was advised i needed a new engine block... Their were 3 other cars at the dealership with the exact same issue.i was told it would cost approx 7500... After complaining to service dept they opened a case with ford and they agreed to do it for approx 2500 as it was just out of 60,000 warranty and just over 3 years old. Service advisor said ford had a known issue with head gasket apparently moving and wearing out which caused the issue. Approx 8 months later exact same issue and i needed another engine change. This time the dealership had 7 cars in shop with same issue waiting on engine changes.again was told ford has issues w head gasket moving and wearing out gasket allowing coolant to leak into cylinder. Supposedly ford has upgraded their gaskets and other parts to correct issue but i dont believe the customers should bear responsibility when ford has known issue that costs customers such a big amount. I know it was just past orig warranty but this is a ford engineering problem that customers and bearing brunt of costs. The second engine change was covered under warranty but im concerned about it happening again or the loss of value from 2 engine changes in less than 80k miles. The date entered below is an estimate. Engine was changed twice in 2019 and less than 10k miles in between.
Vehicle has 100,215 miles and is 5 years oldmid january 2020 check engine light came on.code 303 - cylinder 3 misfire.changed spark plugs.same code.had vehicle checked by private mechanic.coolant located in cylinder 3.case started with ford motor co.vehicle taken to ford dealership where it was orginally purchased.after adding dye to the coolant they verified the cylinder #3 leak.they reccomend an engine replacement - $6550.20.they offered to buy vehicle from us for $1500.00.oh, and i should mention that the vehicle was officially paid off one week before the check engine light came on and this all started.see attached invoice from february 2020
The contact owns a 2015 ford fusion. The contact stated that the service engine warning indicator flashed. The dealer (bob lowth ford, 3010 bemidji ave, bemidji, mn 56601, 218-308-6938) was notified of the failure and indicated that the purge valve assembly needed to be replaced. The manufacturer provided no remedy other than the dealer replacing the part. The contact stated that the vehicle was hesitant with a loss of engine power, stalled, and would crank, but not start. The vehicle was not repaired. The approximate failure mileage was 79,000. *
The contact owns a 2015 ford fusion. The contact stated that an unknown warning light was illuminated on the instrument panel. The contact took the vehicle to the local dealer paul clark ford (464046 state rd 200, yulee, fl 32097) to be diagnosed. The contact was informed that the failure was due to the number 3 cylinder misfire, which caused fluid to enter into the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 91,000.
Spark plugs continue to foul causing antifreeze to leak into engine resulting in needing a engine replacement.been told i need a brand new engine on a 5 year old car.
The contact owns a 2015 ford fusion. The contact stated that the vehicle was leaking coolant. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer - jim burke ford (2001 oak st, bakersfield, ca 93301, (661)328-3600) where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 93,215.
A1 incoming email: documents from consumer re 2015 ford fusion lemon law.the vehicle was reprogrammed on september 30, 2016. The dealer stated no problem was found.
Car stalls after starting. When pulling away from a parked position car will hesitate shudder and accelerator will not work.engine light comes on. After sitting several minutes the car will restart and run normally until the next time the car is parked and shut off.
The contact owns a 2015 ford fusion. The contact stated that the vehicle exhibited multiple failures. The vehicle lost power independently and the brake pedal failed to engage while driving. Also, after fueling the vehicle, the engine failed to start. Furthermore, when the accelerator pedal was depressed, the vehicle would not accelerate. The vehicle was taken to elk grove ford (9645 auto center drive, elk grove, ca 95757, (916) 478-7000) where it was determined that the windshield wiper fluid penetrated the brake fluid. The brake lines, calipers, and the battery were replaced twice; however, the repairs did not correct the failures and the vehicle continued to stall. The vehicle was taken back to the dealer, but they could not duplicate the failures. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was not available.
The contact owns a 2015 ford fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and the vehcile stalled. The vehicle was taken to the local dealer colonial ford located at 126 federal rd #126, danbury, ct 06811, who diagnosed that engine cylinder #2 was defective, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but offered no assistance. The failure mileage was 126,000. The vin was not available.
Takata recall.first is due we had was this time last year where a blown head gasket caused us to have to replace the entire engine at 52,000. Today we go to leave an the car says it's in n when it's actually in park. Will not allow us to move shifter but the key is able to be removed as well as you can easily push the car and move it like it was in n again with no key in ignition. Please help direct us in the right direction
While driving on hwy 27a at 65 mph [xxx] reached under the steering column, bumping the ignition switch.this bump caused the motor to cut off.[xxx] was able to pull off the road and restart the vehicle.this happened again in our driveway.[xxx] had pulled out of the garage and placed the vehicle in park as [xxx] explained where the steering wheel adjustment was located.when [xxx] reached under the steering column he bumped the ignition switch or keys and the motor cut off. We returned the vehicle to the our garage and contacted ford of ocala for a service appt.on 5/2 we delivered the car to ford/ocala. [xxx] said they couldn't fix the problem we explained.then [xxx] got into the car with ms. Leathers keys and repeated shut the vehicle off by bumping the key/ignition switch. [xxx] was another employee in the shop who witnessed this happening.[xxx] said he needed to contact troubleshooting and that couldn't happen until monday. 5/4 i contacted ford/ocala and they informed me that the work was done, under warranty, and that they changed the keychain and that fixed the problem.only the key chain we were using when we witnessed the shutdown was not the one ford/ocala had. I spoke to [xxx] at ford customer relations and she said we could test our key chain and the modified key chain in the fusion.[xxx] went on 5/8 to try the vehicle, with the modified key chain and [xxx], the service mgr in the passenger seat.again, [xxx] reached under the steering column, bumped the ignition switch/key chain and the motor cut off.[xxx] responded that the car was suppose to work like that. She then said we had to get the car off their lot.the vehicle is dangerous and no one should drive it. The car is still at ford of ocala.the ignition switch if bumped can cut the motor off. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2015 ford fusion. The contact stated that when the vehicle was started, the vehicle shook violently and misfired. The vehicle was taken to allan jay ford lincoln(3201 us hwy 27s, sebring, fl 33870), where it was determined that the cylinder number two was defective. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 140,000.
The contact owns a 2015 ford fusion. The contact stated that the vehicle was taken to a local dealer for an oil change and the technician noticed that the vehicle was leaking oil from the engine. The vehicle was repaired. The failure recurred and the vehicle was taken to a different dealer where it was diagnosed that the frame underneath the vehicle was drenched with oil, rendering the vehicle "hazardous". The manufacturer was made aware of the failure, but did not call back as promised over a week ago. The failure mileage was not provided.
03/2015 lost control of the breaks and had to use the parking breaks to attempt to stop me and u still hit another car. 07/09/2015 lost all control of breaks, instrument panel display turned white and the mft turned black, motor shut off.the dealer can't find the problem,they just do a computer reset and it temporarily fixes the problem but they reject me to put my child in this car!
Check engine light came on.misfire cylinder 1.2 days later the car overheated.the coolant went from full to empty.collant went into engine. Car was being driven on the highway.
Driving on highway and car overheats and have to pull over. The car shutdown. A coolant problem not a big deal. Take it in and have a code saying it is misfire#2 #3.replace plugs do a tune up and ask about the over heating problem. Said we were low on antifreeze. Strange cause we had just topped all fluids when we changed oil. Okay pick it up runs great for one day, engine light comes on again. Take it back and get it checked misfire again. Leave car with mechanic and he goes thru it. Test driving and engine light comes back on. Gets it back to the shop, starts looking around and notices the coolant which he just filled is dry. After further review the coolant is leaking into the engine. The diagnose is the engine needs to be replaced. The vehicle has 80000 miles on it and should not have a problem of this sort going on at all.we took it in to ford and was told they canhelp us . This is there product correct?
Coolant leaking in to cylinder from manufacturing error car shaking on start up and white smoke.
Coolant leak. Vehicle serviced 3 weeks ago, and coolant is constantly leaking causing engine to overheat. This has happen twice since vehicle was serviced.
The contact owns a 2015 ford fusion. The contact stated that the vehicle stalled while driving and would not restart. The vehicle was taken to felix sabates ford lincoln (7601 south blvd, charlotte, nc 28273) where it was determined not to be included in nhtsa campaign number: 18v735000 (fuel system). The manufacturer was made aware of the failure. The vehicle was diagnosed or repaired. The failure mileage was 69,200.
My 2015 fusion se gear will not shift. It is stuck and reverse. Tried to shift gears and now that my car is not in park engine will not turn on. I just got my car two months ago. A relative also had this problem and was told it could be the shift cable.
The contact owns a 2015 ford fusion. While driving at any speed, the air bag indicator illuminated and flashed on and off. The contact received notification of nhtsa campaign number: 19v590000 (seat belts) and another unknown recall letter regarding the air bags. The contact took the vehicle to bob rohrman schaumburg ford (847-605-0800, located at 815 east golf road, schaumburg, il 60173) where the dealer stated that there was no recall. The vehicle was not diagnosed or repaired. The manufacturer was called, but the line was busy. The failure mileage was approximately 139,888.*asthe consumer stated the engine, stability control, transmission lights have all illuminated. The vehicle broken down twice.
While i was driving down the highway i had a message that said low coolant that came on and went off within 5-10second , so i took my car to the dealership to have this checked out. They stated everything was ok and work find. A week later, ii was driving down the highway again and a message came up and stayed on that says low coolant. I pull to the store to checkmy coolant level which was a little under maximum line. I started the car but couldn't not get it to accelerate. I took it to the dealership for the second this time but being towed this time and the company said it was an internal leak inside the motor damaging my cord and causing the engine to shut down. So now i have to replace the whole motor because of the damage to these cord.
2015 ford fusion se with 66,997 miles on it started to run rough the check engine light came on. I took it to local car parts store for check engine light diagnosis they said it was a misfire in cylinder 2. I then took the car to my mechanic and 6000 dollars later i was told there was a crack in the block. The codes gave no clue to what was wrong and car never overheated. This is ridiculous for a 4 and 1/2 year old car that was bought brand new. I would like ford to acknowledge this and remburseme.
Imagine driving at normal speed when suddenly you suffer complete engine power loss. The power steering, braking, lighting and climate control systems remain fully functional so you have no clear clue on what is occurring, however you know the vehicle no longer remains operational and you come to a complete stop in the middle of the road.
Check engine light came on, had a rough idle. Mechanic notified me that it was a misfire in cylinder one, replaced spark plugs and cleared the code, was running fine. Few days later check engine light came back on. Took it to dealer and they notified me that there was coolant in my cylinder and that my engine may have to be replaced.
The contact owns a 2015 ford fusion. The contact stated that the vehicle was running rough with the check engine warning light illuminated. The vehicle was taken to parks ford of gainesville (3333 n. Main st, gainesville, fl 32609, (352)372-4251) for a routine maintenance check-up. The contact stated that the check engine warning light illuminated after the vehicle was retrieved. The contact called back the same dealer and scheduled an appointment to have the vehicle diagnosed. The contact was informed that if the check engine warning light was to start flashing that would indicate a severe engine failure. Upon investigation, the contact became aware of a manufacturer communication for water intrusion into the engine on similar vehicles. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 102,000.
The contact owns a 2015 ford fusion. The contact stated the check engine warning light was illuminated. The diagnostic trouble code indicated a misfire on cylinder #1. The contact stated that the vehicle shuddered while driving with an abnormal knocking sound coming from the engine. The vehicle was taken to ford of tuscola, inc (406 e southline rd, tuscola, il 61953, (217) 253-3353) to be diagnosed. The contact was informed that coolant leaked into the cylinder and that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the repair was not covered under warranty or a recall. A case was filed. The approximate failure mileage was 55,000.
Cracked head, causing engine replacement at 48,000 miles.
Coolant leak into engine for 2015 ford fusion se. Car overheated on the highway in 2020. I took it to ford while under warranty. They said the engine wasn't the issue and that it was the coolant. They bled it & put new. I am still having the same issue. Got it fixed 3 times! to find out it is the coolant leaking into the cylinder/engine. My coolant is empty every 20miles! my car is no longer under warranty but i originally asked ford when the issue first happened !
We have now experienced the identical defect in the engine in this car two times.coolant is leaking into the engine causing it to fail the first time andnow triggering check engine lights that the dealership states will require the engine to be replaced again meaning it will be the third engine in a 5 year old car with 55000 miles. The first issue occurred in april 2019.the car engine stopped while being driven on a suburban parkway creating a dangerous situation to pull out of traffic.it needed to be towed to dealership.the engine had burned off all the coolant and when tested the dealership stated coolant was leaking into the engine and it would need to be replaced.there were 41,000 miles on the car so the engine replacement was covered by warranty.since then we have driven the car 14,000 miles in 18 months on the new engine that was replaced.in september of 2020 the check engine light came on while driving on the highway.we took it to a auto parts store to download the code for the check engine light.it was p0300, an engine misfire.we took to a local shop to check it out. He diagnosed the same issue.he found coolant in cylinder 1 and it was 1/2 gallon short of coolant.he stated this is known issue and engine would need to be replaced.i shared it had already been replaced and he recommended taking it back to dealer that did work.i drove it to dealer and they confirmed the same issue with coolant in the engine and it would need to be replaced.this time, it's not under warranty so we will have to buy a new engine for $5k.i have requested ford stand behind the replacement engine with 14,000 miles on it only to be told no, the new engine isn't covered. The car has 55,500 miles on it currently.
The contact owned a 2015 ford fusion. While driving approximately 45 mph, the contact turned on the air conditioning and smoke appeared from the vents. The contact had to stop and exit the vehicle. The police department issued an unintentional fire report. The fire department extinguished the fire and also filed a report. The vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 39,000.
In 2019 i had an over temp warning pop up. After taking to dealership found it to be a coolant leak in cylinder 2.since it was under warranty ford replaced the engine.less than 2 years later with the new engine the same issue is happening again, but is no longer under warranty and they want me to pay to replace.this has not only happened to me, but there are countless others with the same issue.i was driving on the interstate going about 65-70mph when the power was shut down to my engine and could have killed me.
Engine unexpectedly shuts off while driving. While driving at low speed in parking lot i went over a bump and then the engine shut off. Odometer is at approximately 44000. This occurred once before several months ago under the same conditions but i was not sure what to make of it.
Depress the accelerator and often the vehicle has no power. Sputters and then the engine revs high and takes off. Often during driving the rpm gauge will spike, loss of power occurs and then the vehicle jerks and power is restored. Does not matter the length of time the vehicle is driven, these incidents happen every day, everytime the vehicle is driven. Just purchased the vehicle on 2-12-2018, used with 46xxx miles on it.
After merging and accelerating onto the freeway, over to the far left lane, "stop safely now" warning came up and the car lost all power. Luckily i was able to coast all the way to the right shoulder (what hawaii considers a shoulder, still very dangerous) the vehicle would not start, only beep multiple times and display the same message. After 5 min on phone trying to get ford roadside assistance, the local highway patrol tow truck showed up. Before i allowed him to tow the vehicle i tried to start it and was successful.
On friday, november 8th i started my vehicle and noticed my steering wheel shake for approximately one minute. As i pulled out of the driveway, i noticed difficulty accelerating the idle. As i pulled out of my neighborhood i noticed more pushback as i accelerated the idol and my engine light started flashing. I immediately turned my vehicle around and returned home in fear of getting into a car accident. I proceeded to take my vehicle to a mechanic shop and was quoted a starting $1,700 repair for ahead gasket repair.after searching the internet, i was shocked how common this repair is and was in disbelief this part is not recalled after i searched nhtsa.gov. As a consumer, i'd like to report the head gasket in the 2015 ford fusion 2.5l to the nhtsa for review and re-call consideration.
My 2015 ford fusion is having an issue where the coolant is leaking into the cylinders. I had new spark plugs and coils replaced twice in less than a week because of this issue because they broke. Itā€™s an issue i have read that a lot of ford fusions have but no recall has been issued. To fix this problem, ford gave me an estimate of over $8000 and it should be fixed by ford since itā€™s a revolving issue with certain models.
Seconds after starting the engine, it occasionally sputters to a stop when i begin to accelerate. Restarting the vehicle once or twice, the problem continues. Eventually, on the third or forth attempt, the engine runs fine without trouble. This problem occurs about once every four to six weeks. Other owners report the engine dying while driving at normal speeds. I have not experienced this. It only happens when i am parked, right after starting the engine, or when i begin to accelerate. The problem has not happened when the engine is warm, so far.
Engine stalls after fueling vehicle.strong fuel odor after fueling vehicle
This morning i got an engine coolant over heat message and my car over heated in a drive less than 10 minutes in cold weather. Coolant was checked a few days ago and levels were good. I checked after getting the message and coolant tank was completely empty. There was no visible leak where i had parked. Reading on to possible problems online, i read that this is a serious and known issue. My vehicle has always been serviced on schedule and this is not normal. 12-1-2020
Bought used in feb 2019. In july of same year it was diagnosed blown head gasket cyl 2. Out of warranty so had to pay $3,100.00 to replace. Now, 9 months later, same thing cylinder 2. In december of 2019 ford came out with bulletin tsb 19-2375 stating the block needs replaced to solve this problem. That is an over $6,000.00 repair. I call that a defective block which should warrant a recall, ford simply told me it's called out of warranty and it's my problem. My problem is, it's my only form of transportation. So what it is doing is when i start it, it runs rough because it is misfiring do to coolant leak into the cylinder and white smoke comes out of exhaust. It is my belief that ford knows this is a defective block otherwise they would not have issued the bulletin. An internet search will show many other owners of the 2014 through 2019 produced 1.5 liter motors have the same problem.i tried to upload the repair bill and the tsb bulletin but it stated file too big.
I walked outside one moring to start my car and there was a prolonged cranking to turn the engine over,right away after putting it in drive there was a significant loss of power, also a hesitation that was never there before. Check enigne light came one. Had it scanned sure enough misfire in cylinder 3 (p0303). White smoke wxiting from exhaust at start up. Very slow to get up to highway speeds. Dont have the funds to repair this issue.
I have a 2015 ford fusion with 67,000 miles on it that seems to have the same problem as prior years engines with coolant leaking into the head.i now have to replace my engine as a result.i brought my car to the dealership and they said that they had another car - exact same as mine - with the same exact problem.the car wasn't starting and was running roughly, with liquid swooshing around in the car.
Took car in to ford dealership to have check engine light assessed. Was told there was a coolant leakage through the #1 cylinder and i would need to have the motor replaced. I was quoted $7100.
We have a 2015 ford fusion se.we were the 2nd owner and purchased from a dealership.while driving the car it started sounding like fluid in the dashboard and the car started shaking.then it started blowing out tons of white smoke out the tail pipe, then the check engine light came on.we pulled over, parked car.let sit and cool down.there was oil, transmission fluid, and coolant in the car.we have done all oil changes and maintenance regularly. We had the car towed to the dealership. After several days they came back stating it is a manufacturer defect and that basically the car sucked in coolant through the engine and was burning (reason for white smoke).it ruined the engine.the manufacturer warranty was over at 60k miles........we have 65k and ford is refusing to cover the issue even though this is a defect that on their end.also the intake manifold was replaced at 46k miles.how can ford state that they are not responsible? we paid $16k for a car we have had barely over a year and now a pile of scrap metal.
Engine showed hot and went into shutdown mode within a mile, took to ford the next day they reset computer and added a little fluid. Service department said to keep an eye on the coolant level on my trip total to be around1200 miles. Car needed coolant added along the way but did okay on the highway. On my way back about 150 miles into my trip the engine temp went up for a sec then back down so i pulled over within a mile by this time you could smell something was wrong. After letting the engine cool for a while i tried adding coolant and it poured out the bottom of engine. Ford tells me it needs a new engine due to a cracked block that is becoming a common issue with these cars.
I bought this vehicle used, it was still under 30 day limited warranty when car was sputtering badly at standing idle, driving or in parkand even lost power. Engine light came on so i took it to shop. They diagnosed it as misfire in cylinder 2 and changed plugs and coil, had to use dealer parts because car refused after market that shop was using per warranty company. Took car home and after a few weeks car did same thing sputtering every morning and loss of powertook it back to shop and they couldn't find anything wrong said diagnostics shows that it had lost power but they did not have anything they could fix. Took it home another few weeks/month went by and sputtering with engine light on again, took it back to shop again misfire in cylinder 2, mechanics changed plugs again.a month later engine sputtering started again and loss of power to charger ports in vehicle,light came on again waited over night to take it to be serviced at lunch break from work, on the way to work coolant light flashes on saying overheated for engine temperature, took it back to shopmisfire cylinder 2 again and shop was baffled about low coolant level poured a gallon of coolant into vehicle did block test and pressure tests they can find nothing, friend mechanic says with codes he has gotten and his experience/ knowledge that there has to be a gasket leak letting coolant into engine. Have been dealing with this since end of july 2018
I have received a message on my dashboard regarding 1. Engine coolant over temperature2. Power reduced to lower engine temperature. I have taken the car to a repair shop thursday and friday. I believe car is a lemon. Have had the vehicle for only 17 days. I canā€™t keep calling off work due to non operational vehicle. I would like to get this issue resolved or otherwise i would not be able to pay my car note
The contact's daughter owns a 2015 ford fusion. The contact stated that while her daughter was driving at various speeds, the vehicle experience random engine misfire. The vehicle was taken to gulf coast ford (3000 n, state hwy 288, angleton, tx 77515) and diagnosed with a defective head gasket. Her daughter was informed that the engine needed to be replaced. The manufacturer was made aware of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was approximately 134,000.
Car started leaking coolant in may, but no visible sign of leaking. Car never overheated and kept coolant at appropriate level. Car would occasionally misfire on startup and would have cylinder 1 misfire. One day car began to shake at highway speed and immediately slowed down and left highway. Took to ford dealership and was told that coolant was leaking into combustion chamber and needed a new engine.
Started car, got dashboard light on 7.6.19 mileage 27721. Car running rough, about to stall,etc.error code p0302. Cyl.#2 ignition coil replaced. Then, 2 weeks later got dashboard light again, same code p0302. Mechanic (private)replaced perceived faulty ignition coil as previous.on 9.23 .19car started,. Car runs rough, almost stalls dashboard lights again. This time we take it to royal oak ford service dept. They get p0302 and advise us to change spark plugs. $307.29 charge. Upon inspection of spark plugs i note all plugs are heavily coated in carbon. I check the tailpipe and the inside is also heavily carbon coated. Shortly after i find information that most direct inject engines have this problem. It was not hard info to find. Because of direct injection the valves do not receive the benefit of detergent gasolines and become heavily coated in carbon. This is an oversimplified explanation of what is occurring., but makes the point.i confirm findings withand show plugs to, my mechanic who confirms ;that these direct inject engines have an issue the manufacturers can't or haven't corrected, which results in the condition my spark plugs were found in. I found notsb's on the subject. Mechanicrecommends a gdi service, which includes pulling all valves and cleaning them. He alsorecommends anyone with a di engine to do this at least once a year to keep vehicle running smoothly and to get maximum life out of the plugs. By the way, first service interval for plugs on this car is 100,000 miles. This is the experience i've been exposed to so far, but do know that it can get much worse (affecting other parts of the engine) fwiw the mechanic believes the manufacturers (in this caseford) are well aware of these issues with direct inject designed engines.pic of plugs incl. Below.
The contact called on behalf of his sister who owns a 2015 ford fusion. The contact stated that while his sister was driving, the vehicle shook violently and stalled without warning. The driver was unable to restart the vehicle. The vehicle was towed to an independent mechanic and was diagnosed that the new engine needed to be repaired or replaced. The vehicle was not repaired. The contact stated that he went to haag ford sales inc (405 e eads pkwy, greendale, in 47025) and was informed that a new engine was needed. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,637.
Engine ran rough on start up, check engine light came on, took car to ford dealer who told me coolant was leaking into #3 cylinder and engine would need replaced, mileage on car is 64,441. It looks like ford has a manufacturing defect in this 1.5 engine as my problem is not a isolated problem.
The contact owns a 2015 ford fusion. Contact stated that while driving at various speeds, the engine and air bag warning lights illuminated. The vehicle loss motive power and acceleration. The contact drove the vehicle back to the residence. The vehicle was taken to mel hambelton ford, inc,(11771 w kellogg dr, wichita, ks 67209, (888) 489-1719) to be diagnosed. The contact was informed that the coolant was pressed into the cylinder and the engine needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 140,000.
Earlier this year in february, vehicle was in motion and failed to accelerate. After another attempt was able to get car to accelerate and made it home. Car was shaking and smoke coming from tailpipe. Car was towed to dealership for diagnostics and was told i needed a new engine due to coolant leaking into engine. Had engine replaced and now 8 months later, i'm having the same issue. Car is shaking upon start and engine light is on. Ford hasn't declared a recall for this issue, even after multiple reports of this being a known problem.
My warranty with the vehicle was for 60,000 miles, at 62,000 miles, the check engine light came on. I took it to the dealership and was informed it was leaking coolant into the cylinder block and the engine would have to be replaced. Ford denied my request for any assistance in the repair.
Ford fusions having a coolant leak into the engine . I've heard from multiple people having the same issue & now i'm having the same problem after only having my fusion for two years & still making payments. Car makes a sloshing noise in dashboard when accelerating , turning or braking & car overheats due to coolant leaking into engine & having to constantly refill coolant .
My car has 64000 miles.car was overheating and rough idle so we brought to the ford dealership and they said the code 0302 is a misfire on cylinder #2.they also said there is a hole is the block between cylinders now.there is absolutely no way this should happen with 64k miles and coolant level was correct.they mentioned the sleeve around cylinder 2 is too thin causing the issue.they also mentioned ford is aware of the issue as numerous complaints have been observed and ford's replacement engine has a thicker sleeve to correct this issue.the dealer also said they have 4 other fusions with the exact same issue.now to replace the engine is over $6000 and again there is simply no way this should happen with a car with 64k miles.very frustrated and looking for compensation.
The contact owns a 2015 ford fusion. The contact stated while driving 75 mph, the vehicle decelerated independently. The contact stated overheat and power reduced warning messages were illuminated. The contact parked on the side of the road. The vehicle was not drivable. The vehicle was towed to his residence. The vehicle was taken to the local dealer raceway ford located at 5900 sycamore canyon blvd, riverside, ca 92507, (800) 286-9861, where it was diagnosed with needing the engine to be replaced and the contact was referred to tbs 20-2100. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 74,000.
The contact owns a 2015 ford fusion. The contact stated that the vehicle constantly stalled without warning. Town and country ford (5401 e independence blvd, charlotte, nc 28212,(704) 557-0596) was notified of the failure, scheduled an appointment, and diagnosed that the purge valve needed to be replaced. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number: 18v735000 (fuel system, gasoline); although the failure was similar to what was listed. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 60,000.
The contact owns a 2015 ford fusion. The contact stated that upon starting her vehicle, the vehicle began smoking from the tailpipe and was emitting a gas odor. The contact was unaware if any warning lights illuminated on the vehicle. The contact had the vehicle towed to tindol ford located at 1901 e franklin blvd, gastonia, nc 28054 where the vehicle was diagnosed with a defective injector which caused the fuel to seep through the injector and mix with the oil, causing the failure. The vehicle had not been repaired after the diagnosis. The manufacturer had been notified of the failure. The failure mileage was approximately 60,000. *dt
The contact owns 2015 ford fusion. The contact stated that while driving at an undisclosed speed, the vehicle loss motive power while depressing the accelerator pedal. The rpm was redlined. There were no warning lights illuminated. The vehicle was shifted to park however, the instrument panel indicated that hill start assist was not available. In addition, the rear lights remained illuminated without depressing the brake pedal. The contact disconnected the battery for the rear lights to turn off. The contact had a certified mechanic to look at the vehicle and was informed that the throttle body surged causing the failure. The contact called tallahassee ford (243 n magnolia dr, tallahassee, fl 32301) and was informed that the vehicle was not included in the manufacturer field service action: 13n03 (throttle body extended coverage). The manufacturer was made aware of the failure and informed. The failure mileage was approximately 128,000.
Wrench light is on once i start the car (still in park) in driveway. After driving about 50 feet and i come to a complete stop once i hit the gas to accelerate my car does not go forward and if it does it will slowly jut forward, repeats this action over and over again until car is turned off and restarted. Once car is restarted the wrench light turns off. This has occurred three seperate times about two to three months apart each time. Ford claims they are unable to diagnose the problem. I do not feel safe in my vehicle. Very scary to turn in front of oncoming traffic when you don't know if your car is going to actually accelerate or not.
There is an oil leak at 67,000 miles. It was discovered during a routine oil change at firestone.
Ford fusion with 75000 miles.repair shop just diagnosed my engine issue as a coolant leak into the engine block.this is an ongoing problem with fusions of this age.repair cost is a replacement of the engine $8000.
The contact owns a 2015 ford fusion. While driving 25 mph, the driver's side brake line malfunctioned. The brake pedal was very loose and traveled to the floorboard. The contact was able to pull into a parking lot and bump against a curb to stop the vehicle. The vehicle was towed to an independent mechanic who repaired the driver's side brake line that was leaking brake fluid. The failure recurred with the passenger side brake line, which was also repaired by the same mechanic. In addition, the check engine indicator illuminated. The mechanic changed a coil pack on cylinder number four on the engine, but the failure recurred the following. The contact stated that the engine shook and excessive smoke poured out of the exhaust pipe. The vehicle was taken to riverside ford (2089 riverside dr, macon, ga 31204, (478) 464-2900) where they changed a spark plug on cylinder number four. The failure recurred and the vehicle was taken back to the dealer. The dealer found coolant in the engine with the fluid entering through the cylinder number four block. The dealer quoted the cost to replace the entire engine. The manufacturer stated that the vehicle was not under warranty. The contact researched the failure and found that it occurred many times with a possible engine design crack. The manufacturer did not assist and referred the contact to nhtsa. The brake failures were repaired. The failure mileage was 86,000.*ln
Engine starting rough then evening out. Took to dealership. Was told that coolant was leaking into cylinder making for initial rough idle. Service bulletin says to replace engine. We had them tear down the engine to confirm it was not a head gasket. Results negative. So, had the engine replaced for $6800.00
Vehicle began to overheat while driving on interstate... Warning light would blink and car would get extremely hot...coolant was leaking into the engine, internal leak, so warning light would appear about every 3 daysvehicle has been properly maintenance and nothing done by owner to cause engine failure
The contact owns a 2015 ford fusion. The contact stated that the engine experienced a misfire at start-up. The contact stated that while driving at various speeds, the vehicle vibrated abnormally with the check engine warning light illuminated. The vehicle was taken to ford store san leandro (1111 marina blvd, san leandro, ca 94577) to be diagnosed. The contact was informed that the engine needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
Car stopped dead while driving 65 miles an hour on hightway. I was able to get car over to side of road and tried to startcarit stalled out multiple times once started engine light went on. Brought to dealer who only replaced battery. Car engine light still going on and it is stillstalling. This is the 2nd time in 6 months this has happend to this ford fusion it is only 2 years old.
In oct. 2019 i bought a 2015 ford fusion se with 65k miles on it. Since then i have put 4k miles on it. On 3/17/20 my car started cutting out and the service engine soon light came on. I drove it 1/2 mile to the nearest store and called my friend to bring his car code reader. It was showing a misfire on cylinder 2. Went and got a spark plug and new coil pack and put on it. The car was running rough and was still showing a misfire on cylinder 2. Had the car towed to a repair shop in prattville, al. To see why it was still showing a misfire on cylinder 2. I was told that there was a crack in the head around cylinder 2. I called riverside chevrolet in wetumpka, al because that is where i bought the car. The called collier ford in wetumpka, al because of the low miles on it to see if they could look at it for me and possible help me out with the cost. I had it towed to collier ford and was told that the block is cracked and that the service manager at collier ford and the general manager at riverside chevrolet was in contact with ford to see if they can get this resolved for me. As of today 3/25/20 i still don't have an answer as to if ford is going to replace my motor. I noticed after doing research that this is an common problem. I don't understand why this hasn't become a recall yet. Ford needs to stand behind there product.
When in drive the car jerks very hard whenever it switches gears also the car would stall after putting it into drive sometimes it will not move forcing me to turn the ignition off and back on to try it again.
Bought my ford fusion used from a dealership at end of december with 78k miles. Check engine light was illuminating so i took the car to ford dealership to have a diagnostic done because the car was shaking and kept misfiring and my coolant kept becoming low only after a few days. Upon diagnosis i was informed that there was coolant leak shooting out to cylinder 4 and caused damage to the spark plug that was caused by an engine defect. My extended warranty came out and looked at the issue agreed the engine needed to be replaced but they denied the claim because this is an engine defect that ford is aware of for this model per the tsb bulletin ford put out. Ford won't fix their issue and im here getting the short end of the stick. My car is still now in the shop as im trying to figure out how to get the money to fix something that ford already knew was messed up. This is ridiculous. As this seems to be an issue with other owners with this model.
Engine was replaced in sep of 2019 due to coolant intrusion into one of the cylinders. Ricart ford replaced it due to it being covered by an extended warranty.now 14 months i get my fusion back from an oil change to find my coolant completely empty. Took my car back into ford and was told i have coolant intrusion again and that my engine needs replaced a second time.
2015 ford fusion. Consumer writes in regard to engine problems. *ldthe consumer stated that the vehicle shut off while driving. The dealer acknowledged that ot was a common problem. The engine needed to be replaced.
The contact owns a 2015 ford fusion. While the vehicle was stationary, it would not start immediately after the vehicle was filled with fuel. In addition, while driving various speeds, the vehicle stalled without warning. The contact also stated that the check engine indicator remained illuminated. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 60,000.
In october 2017 my fusion stalled out four times (three various days and one day 15 minutes between stalls) and again on november 4th. Each time i was driving less than 10 mph; four times on a city street and once in a parking lot. In each case i had been driving for an hour or more and then stopped and turned off the car for a period of time (1/2 hour or so). When i got into the car to drive away the car would start normally and then within a few minutes after the car was put into drive and moving it would start to sputter and shake and then stall out. In each case no engine check light came on. I would wait a few seconds, press the start button, the engine would crank a few times, and then it would start. Each time this occurred i ran a vehicle health report and nothing was noted. The car was taken to a ford dealer where they could not replicate the issue. In doing research, i believe there is an issue with the fuel injection throttle body.
Check engine light on while on highway, after getting off there was a very rough idle. Towed to frontier ford in san jose, ca. Found p0302, p0315 pcm. Engine misfire. #2 cylinder was found to have coolant inside.a new engine log block is needed to correct this concern. This engine clearly has a number of issues, reported by many other owners.it would seem that this engine has about a 5 year life regardless of mileage.a recall needs to be issued in order for ford to pay for this faulty engine. This is a very difficult time for many people across the country and it's only right that ford is responsible for correcting this issue.
I have a 2015 ford fusion se ecoboost currently around 76000 miles. About 2 weeks ago the check engine light turned on. The scan had reported a cylinder misfire due for a spark plug change along with a coil change. Made the replacements day after, check engine light was corrected. A week ago it overheated, coolant had disappeared, even after refilling the coolant at max the vehicle wouldn't register the coolant. No movement, not drivable. Got it towed to the nearest ford dealership. Waited for almost a week for them to diagnose the car, come to find out my car is in need of a new engine. The technician said the coolant was being 'eaten by the engine' and there was no way to find out where in the engine was the leak. 'excessive moisture could cause the engine to combust if driven in this condition'. 'the engine was absorbing the moisture'. What i can't understand is how could this be a common problem in ford fusion ecoboost models and not be a manufacturer recall. If car was kept up with maintenance, and never brought up when getting serviced. There's no wear and tear damage it's a manufacture defect. A car engine should not last 5 years from being brand new to basically totaled car.. Ford should provide a recall . This is unacceptable. Even after contacting ford they mentioned no coverage after 5 year power train warranty.
The contact owns a 2015 ford fusion. While at a stop and attempting to accelerate, the vehicle stalled. The vehicle was able to be restarted and the check engine warning indicator illuminated. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 44,000.
8/15/2019 my son took my car to auto clinic of boca raton inc.=computer diagnostic scan, no charge=replaced cylinder to ignition coil-total was $90.95(12month or 12,000miles lim. Warty.). On 10/24/2019 my son took my car to the grayco ford of delray beach for recalls. Engine light was back on,they wanted $to find out y the light was on. So my son left &on his next day off he took the car back to the auto clinic again. They did a diagnostic scan=free&this time=replaced cyls.1,3&4 ignition/coils= $272.85 this time mileage in & out was 53,473. My son mileage in for my car at grayco ford of delray beach was 54,824 on 10/24/19. Motor was under warranty up until 60,000 miles. So i don't understand why they wouldn't of looked at that check engine light or the motor of my car for my son who was away at college in florida for 3yrs. I bought that car in order for him to go to florida and work and go to school lynn university to get his masters degree at 23 years old. I thought i bought a safe vehicle for his travels. My son got his normal oil change of every 3 months on 4/15/20@1:03pm. Engine light on after he left so he took it to the auto clinic again @2:05 they replaced spark plugs for $58.44 mileage in 58,325 in and out. He moved home to oh the check engine light on again! i took it to classic,mentor oh they tell me my ford engine has a problem something warps inside a chamber and lets coolant go into the motor! they want $5200 to fix it. I called ford&it's 2000 miles out warranty. They said can't/won't help w/ this well-known problem for 2013-2019 fusions! i talkd to the grayco ford of delray, very rude (david aliva) & boss very rude as well. I got a rude email,that they will not help me! even though the check engine light was on and it was under 60,000 miles!car sitting at mentor classic(since 08/20)they tell me it is a fire hazard to drive! i don't know what to do!
We bought this car at the end of may 2020. When we bought it it had 48,000 miles on it. We have had this vehicle for 14 month and have religiously kept up on maintenance. Started having issues beginning of july 2021. Today, 7/22/2021 we received notice that the car needs a new engine due coolant leaking into the cylinders. We have only put 17,000 miles on this car. There is absolutely no reason for it to need a new engine.
I purchased my used 2015 ford fusion with on 70,000 miles on it on a tuesday, on the following thursday the check engine light came on. I took it to a shop to be diagnosed and was told it just needed coolant. So they added coolant and the check engine light went off and everything was fine......but then the following tuesday the check engine light came on again. I decided to take it to an auto parts store to be quickly diagnosed and the code showed up as p26ce (engine coolant pump-overspeed/air in system), i then checked to see if there was coolant still in the tank and noticed that the tank was completely empty. So i then took my car back to the shop the following day and they searched for the leak. They eventually found the leak in the thermostat housing. They showed me the thermostat housing and how corroded it was, they then had to order a new thermostat housing and let me know that the new part still wouldnā’t be a permanent fix, that in 70,000 more miles the new thermostat housing will become defective again because of corrosion. Ford should offer a permanent fix for the corroding thermostat housings!!!
Engine overheated on highway. Cracked engine block. Could have been hit by other vehicles.short block replaced by ford dealer which i had to pay for.there were prior engine codes [usually p302] . A local auto repair shop replaced coils but wasn't able to find cause.
The contact owns a 2015 ford fusion. While refueling the vehicle, the contact noticed that the exhaust pipe vibrated. The vehicle was taken to a dealer who diagnosed that the exhaust system needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 400.
The contact owns a 2015 ford fusion. While the vehicle was stopped, there was a vibrating motion from the tail pipe. The vehicle was taken to a dealer where it was diagnosed that the exhaust system failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 400.
The contact owns a 2015 ford fusion. While driving 40 mph, the vehicle stalled in rush hour traffic. The vehicle was able to restart and was driven to a fuel station. The check engine indicator illuminated. The vehicle was taken to steven's jersey city ford (740 rt. 440, jersey city, nj 07034) where it was diagnosed that a new pcv valve needed to be installed. The vehicle was scheduled to be repaired on march 21, 2019. The manufacturer was made aware of the failure and advised the contact to call nhtsa. The failure mileage was 52,000.
Dashboard shows "temporarily lost connection with climate system".when displayed, the air conditioning system (cold or heat) works. Other functions on dash board are also unavailable. Windows or door locks do not work. Considerable safety concern for all but especially a vehicle transporting young children and/or infants. Summer heats rise to unbearable to dangerous to deadly if not addressed.ford apparently has no fix but the issue is well documented amongst ford owners.unsure why this isn't a recall option given the nature and number of concerns.any help at all would be appreciated.while i provide today's date that it occurred, i share the problem has been ongoing for several years. It is on and off with the only consistent indication being when it is hot outside.
I found little light yellow plastic under my rug after not knowing what was wrong with my car the back light brake light won't turn off it's a little button that control the brakes now my back light won't turn offf i have to take the fuse out and my car won't go past 45-50 mph before it starts stalling. The yellow plastic i cannot find any where. What keeps popping up is hill start not available as well
2015 ford fusion se.the passenger side daytime running light bulb was out around 1 november, 2019.the ford dealer replaced it on 11/14/2019 and offered to replace the driver side light at the same time, because it is expensive to take the front bumper off to do the job ($210 labor plus $35 for the light and $29 for add'l shop supplies.).he indicated that the driver side bulb would probably burn out soon.i denied the change; i thought it was a ripoff.turns out he was right but why does the light burn out at all.the passenger side bulb was out less than 5 years after i bought it.seems they could design a light that would last forever, no?i realize these are the daytime running lights and they are on whenever the car is on if you use the right setting, but it seems they designed in obsolescence,
I have made several complaints about my 2015 ford fusion. The air conditioner will randomly shut off, and when this happens, i also cannot use any of my 4 windows, the radio, lock the car from the inside, and now my outside lights wont always turn on.for whatever reason, this happens more in the summer months. I have two toddlers and we travel long distance fairly regularly. What happens if its a hot summer day, the ac shuts off and i cant roll down my windows, especially when i have my children? 6/19/2020 i had a doctors appointment one hour away and this happened to me; luckily i did not have my children with. I often work evenings and nights, half an hour away from home. I can't drive with no headlights. There is 0 pattern in these issues so i cannot pinpoint what exactly triggers this. Pulling over and completely shutting off the car, taking the keys out of the ignition, and waiting for all electricity to shut off before restarting the car does not make a difference. I had to bring my car in 3 times for this, each time being told "nothing found that was wrong with the car" until i called the ford company, made a complaint, and received a case number, and am now being told the internal computer system is "shot". The more i researched online about these issues, the more i see other's making same/similar complaints for the same vehicle.
While driving on local road loss of power steering and abs systems. Similar to recent recall of other ford fusions, but my vin is not covered by the recall.
While iam driving sometime air bags image light up on the speedometer, collision warning will also light up and steering getting tighter .this is happening while iam driving on the streets and some time its happening on freeway too
The contact owns a 2015 ford fusion. The contact stated that upon starting her vehicle, the vehicle began smoking from the tailpipe and was emitting a gas odor. The contact was unaware if any warning lights illuminated on the vehicle. The contact had the vehicle towed to tindol ford located at 1901 e franklin blvd, gastonia, nc 28054 where the vehicle was diagnosed with a defective injector which caused the fuel to seep through the injector and mix with the oil, causing the failure. The vehicle had not been repaired after the diagnosis. The manufacturer had been notified of the failure. The failure mileage was approximately 60,000. *dt
The contact owns a 2015 ford fusion. The contact stated that while driving, the vehicle stalled. The failure also occurred after the vehicle was refueled. The check engine warning light illuminated. The vehicle was taken to a dealer (sisk family ford, inc, 565 oak st, forest city, nc 28043) where it was diagnosed that the fuel pressure sensor switch needed to be replaced. The vehicle was later taken to an independent mechanic for a second opinion who confirmed the dealers diagnostic testing. The vehicle was repaired. The contact also mentioned that there was fuel pressure building up in the fuel tank and stated that there was a loud noise coming from the fuel tank. In addition, the fuel pressure was high and prior to the loud noise there would be a fuel odor present. The vehicle was not taken back to the dealer or the independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
The rpms rev and shifting hesitates. Was at a stop light, went to drive off from light and it stalled in intersection as it was stuck in gear and finally went into gear. It slow, hard shifts at usual times. The stalling happens out of the blue. I do not go far because i don't want to have an accident from it stalling in gear! i've put so much money on tranny work, this is ridiculous to not have a safe vehicle and have to worry about being stranded.
Started car, got dashboard light on 7.6.19 mileage 27721. Car running rough, about to stall,etc.error code p0302. Cyl.#2 ignition coil replaced. Then, 2 weeks later got dashboard light again, same code p0302. Mechanic (private)replaced perceived faulty ignition coil as previous.on 9.23 .19car started,. Car runs rough, almost stalls dashboard lights again. This time we take it to royal oak ford service dept. They get p0302 and advise us to change spark plugs. $307.29 charge. Upon inspection of spark plugs i note all plugs are heavily coated in carbon. I check the tailpipe and the inside is also heavily carbon coated. Shortly after i find information that most direct inject engines have this problem. It was not hard info to find. Because of direct injection the valves do not receive the benefit of detergent gasolines and become heavily coated in carbon. This is an oversimplified explanation of what is occurring., but makes the point.i confirm findings withand show plugs to, my mechanic who confirms ;that these direct inject engines have an issue the manufacturers can't or haven't corrected, which results in the condition my spark plugs were found in. I found notsb's on the subject. Mechanicrecommends a gdi service, which includes pulling all valves and cleaning them. He alsorecommends anyone with a di engine to do this at least once a year to keep vehicle running smoothly and to get maximum life out of the plugs. By the way, first service interval for plugs on this car is 100,000 miles. This is the experience i've been exposed to so far, but do know that it can get much worse (affecting other parts of the engine) fwiw the mechanic believes the manufacturers (in this caseford) are well aware of these issues with direct inject designed engines.pic of plugs incl. Below.
Engine unexpectedly shuts off while driving. While driving at low speed in parking lot i went over a bump and then the engine shut off. Odometer is at approximately 44000. This occurred once before several months ago under the same conditions but i was not sure what to make of it.
The contact owns a 2015 ford fusion. While driving 35 mph, there was an abnormal suction noise coming from near the fuel tank area. Also, the vehicle shuddered and the check engine indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the purge valve and pcv) needed to be replaced. Jenkins & wynne ford, honda, & lincoln (2655 trenton rd, clarksville, tn 37040, (931) 542-4886) was contacted and stated that the vin was not included in a recall. The vehicle was not diagnosed or repaired. The failure recurred multiple times. The manufacturer was contacted and provided the same information as the dealer. The failure mileage was approximately 64,000.
I purchased my vehicle in feb. 2015 and once i took the vehicle homea loud rattling noise began to sound of slowly. Took my vehicle to ford dealer, i was told that the vehicle need a new exhaust system and muffler. The sales person that it came from factory that way. I took a second time because it made a loud emission noise and every time that the car was on. Now the vehicle as me worried because if it is a brand new vehicle and since day one it has been making loud noises. Will keep this updated in case if i have to take a third time. I will be letting the dealership know about the lemon law in california also.
Awhile back the car started making strange noises, that came from the fuel inlet behind the gas door, sounding like pressure escaping. Pressing the door in (capless fuel tank) confirms this, as the vacuum is released. Car idles rough, and in some cases, after refueling, it will immediately stall. Upon further research, it seems to happen to quite a few fusion owners, with videos and forums posts to verify. Ford claims to not know of the issue, but just today issued a recall for a similar problem for the focus model cars.it is the 2.0l turbo or naturally aspirated engines, and i have the 2.0l turbo. There have also been reports of cars stalling while in motion. Check engine light came on today, with a p1450 code.
My car since i bought it has had the same issue of turning off either while driving or right after i get gas and not starting back up. I have gotten the purgevalve replaced as that is what the dealer said was the issue and one year later i'm having the same issue. It seems this is a huge problem for fords since they recalled over a million ford focus vehicles for the same issue but my model is not on the recall list which it clearly needs to be.
My vehicle stalls after fueling and also while driving. It seems to be a problem with many ford fusions. While driving, the cap less gas filler will start vibrating and relieving pressure from the fuel system. This is causing the car to act like it is misfiring and run rough. Before i have time to pull off the busy city street the car will shut off and i'm left sitting in the middle of the road trying to get the car started and moved to a safe location. Occasionally the car will throw a 1450, 2196, or 0131 code. The main code is 1450 which is an evap code. I've replaced the canister and will be replacing the purge valve soon. These valves need to be looked at because they can malfunction without any warning and pose a safety hazard.
The car is burping in the gas cap. It is very difficult to start after fueling. And will randomly shut off. Check engine light is on. Codep1450 $07e8pd & p1450 $07e8. I clear the code and in a day.or so it comes back on. This started around 78k miles. I have 79201. On my car. Plasting a tight plastic wrap over the tank reduces burping and random shut off.. This ia a major repair for a car with this mileage local non interstate miles. That has been well cared for. This seems to beca common problem for the fusion based on internet search.
The affected vehicle is a 2015 ford fusion energi with 80,350 miles.vin: 3fa6p0su1fri purchased the vehicle from keller ford in hanford california on 11jan2021, at 79,902 miles. On my way to work while on the highway, symptoms started with a high pitch noise, followed by, a burning smell, motor over temp warning, and finally a complete loss of power and a "pull over safely" warning. I had my car towed to the dealership the following morning to be worked on, where they found the transmission assembly to be the affected issue. The transmission had been replaced sometime last year prior to my ownership, which was undisclosed to me at the time of purchase, so this is now the seccond time this car has had an issue with the ecvt assembly. (part number hm5z-7000-arm). The original repair was a complete transmission replacement, but this time, ford is looking at having the dealership rebuild the transmission. I have not been able to find many other issues with this transmission, aside for two tsbs. 20-2219 and 19-2391.the hybrid electrical system, which includes the ecvt, is warranted by ford up to 8 years or 100,000 miles
The vehicle is a hybrid plus.it has a charge port.the vehicle will not accept a charge and check engine light is on.the entire wiring harness from front to back has to be replaced.this job requires complete removal of the entire interior.also ford has not been in contact with the dealer or myself in 5 days regarding this issue.this is the 3rd time it had been in the shop - first for a faulty dash and second for a bad ac compressor. - vehicle has 1600 miles on it.
This car has been in multiple times for loss of power and engine cutting out during acceleration. It has become dangerous. This is the ecoboost engine. Ford is not telling all about the dangers of this problem. I have almost been killed several times trying to accelerate into the roadway.
Check engine light on, honing coming from rear driver side, after filling with gas the engine fires up properly but then sputters out, codes are reading evaporator purge system failure
The contact owns a 2015 ford fusion. While the vehicle was stationary, it would not start immediately after the vehicle was filled with fuel. In addition, while driving various speeds, the vehicle stalled without warning. The contact also stated that the check engine indicator remained illuminated. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 60,000.
Takata recalli currently own a 2015 ford fusion se 2.0l turbo as the mileage has increased i have become aware of a problem with the purge vale, as i have having troubling starting my car after i put gas in it along with stalling. After some research i came upon articles of complaints about the same model car with the same purge valve problem. I believe this is a defect in the car that has dangerous safety hazards
The 2015 fusion had a surge and the car jerked forward. My wife said that happened to her before. When it happened when i was in the car driving it we both looked at each other. This happened to us with the 2010 rav4 and the 2009 sienne that crashed into a tree. Please check this car for a computer problem.
Engine stalls after fueling vehicle.strong fuel odor after fueling vehicle
When getting ready to park the car the car says it's it nuetral but it's actually i believe in park. I took my foot off the break and it was moving backwards. I put the parking break on the car so it is stationary.
Filled up car w/ gas, car sputtered like it was not getting gas. Car shut off but power stayed on. Tried to start car again, & it sputtered again. I then pushed on accelerator to give gas, and car sputtered as i let off, then died, but still had power. Started car for 3rd time, and it continued to sputter, i pushed on accelerator, and put in drive, and as i drove about 20 meters, the car seemed to still sputter. Once i continued to drive, and get up to 30 to 40 mph, the car ran fine. Car started fine the next few hours, but then in the evening it did it again. I had to put hazards on due to being on a main road and the car would not acellerate and started sputtering again. My check engine light also has came on during this process. I have taken into auto shop and it reads that fuel pressure sensor needs replaced: code p0087 fuel rail/system pressure - too low p2196 02 sensor signal stuck rich bank 1 sensor 1 p1450 unable to bleed up fuel tank vacuum. With the vehicle being well maintained and being less than 5 years old, i believe this should be taken in consideration due to being veryunsafe to drive due to not knowing when the sputtering of the car will happen.
The contact owns a 2015 ford fusion. The contact stated that after refueling, the vehicle failed to restart. The contact stated that the failure recurred twice. The vehicle was towed to havana ford, inc (302 s main st, havana, fl 32333, 850-539-6565) to be diagnosed. The contact was informed that the evap purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 80,000. *dt*dtthe consumer stated the vehicle was repaired at havana ford 10/09/2020 at owner's expense and requesting a refund.
My engine light came on. So i went to 2 different companies and they told me that there was a misfire in cylinder 2. I replaced the coils and plugs. The engine light came on again so i took it to ford. There they told me coolant was getting into my cylinders. They told me that it would cost $6,731 to fix a problem that multiple people with the same car and multiple different years are having. The car still moves but now it's overheating every 3 minutes.
Has problems starting after putting gas in the tank. Check engine light on, mechanic says it's a purge valve. Know alot of other fusion owners with same problem. Seems to be happening around 40,000 miles. Have to sit at gas station about 10 to 15 min sometimes. Others times just starts rough.
Several times today my vehicle shut off while driving.the dash display said "transmission not in park" for a second or two and then the motor shut off - no lights in the instrument cluster, no check engine light or codes.one time was on the highway at speed, the second time was driving slowly on a neighborhood road.the engine will not start after it stops -i have two wait 15 minutes sometimes.when i try to start the engine there are no lights on the dash - battery checked good, 100% charge.since this seems to occur while driving this is a safety issue and most owners on the internet say that ford never "finds a problem."
My vehicle makes a noise while driving and this noise comes from the gas tank. It is like a honk sound. To stop the sound, i have to stop the vehicle, open the gas tank and let the air/pressure inside the gas thank out. The smell is some kind of burnt engine or wire. After i have let the air/pressure out, engine warning light turns on for few hours and goes off. There are lots of customers with this same issue and reported this issue. Informed this issue to ford and they asked me to get diagnostics done on the vehicle and call them back. I did get the diagnostics done on the vehicle, technician said that there is a problem with the canister purge valve and he explained me something about the pressure which i couldn't understand. So i called ford back and informed them that this is the issue and asked them to help me with it. They said they cant do anything because it had nothing to do with any recall program or any rebate program active based on the given mileage. I begged ford to please check online that there are so many customer with the same complaint. The supervisor said she cannot do anything. I am requesting nhtsa to please do an enquiry on this issue and help the people who are suffering. Thank you.
While driving, my vehicle overheated.checked coolant level, and it was less than half full.i refilled coolant to recommended level, and proceeded to drive.two weeks later, it overheated again, and my coolant was low again. Refilled and monitored for leaks.no leaks. Then vehicle began misfiring.diagnosed with cylinder 3 misfire.replaced spark plugs and coil packs.still misfiring. Rediagnosed with cylinder 3 misfire. Then it just died.would not start.acted as though it was flooding.diagnosed with no additional issues by dealership.then discovered tsb for a bolt that was backing out of the intercooler and into the manifold. This issue was allowing coolant to flood the manifold and cause misfiring.got that fixed as well as the catalytic converter and turbo unit for the car which were damaged as a result of the coolant issue.$5,000 in repairs for a manufacturing defect that could have left my family and i stranded in the desert heat without a/c or in the sub-zero snowy mountains without heat since the vehicle would not even start.as a family, we travel extensively.this is definitely a safety issue!!!!!
This is a reoccurring issue with the direct fuel injection system (gdi). The high pressure pump is ground into the top of the camshaft cam and causing fuel rail failure, engine codes p0087 & p219a. The dealership has repaired this once under warranty. Ford refuses to repair again, since my warranty expired while we were in state lockdown order. This gdi direct fuel injection vs. Multi-port injection was rushed to market to meet the new fuel economy mandates set by congress and it has failed on this vehicle 3 times now, causing seriously dangerous driving conditions. Fmc wont repair again even though they know of this systemic issue. I am attaching a copy of the diagnostics from ford with the extensive repair/parts list. I see on almost every ford complaint website the issues with the early gdi fuel systems on their eco boost models. My car only has 54000 miles and this is the third time for needed repairs. Fmc case# cas27469187
After getting gas the vehicle hesitates to start.once started and pressing of the gas pedal the car resist moving forward.on occasion a loud air sound comes from where gas is pumped in.if i stop to open the gas door and release the air in the line the car creates another loud sound like air out of a tire.you can smell gas around the vehicle whether i pump it in or not. This has happen on numerous occasions but the last time was on march 12, 2020.
Check engine light code indicates catalytic converter failure. Oil changed according to manufacturers recommendations. Car is driven less than 100 miles per month. Indicator light comes on and goes out intermittently. Car is only 3 years old.
Car stalls after starting. When pulling away from a parked position car will hesitate shudder and accelerator will not work.engine light comes on. After sitting several minutes the car will restart and run normally until the next time the car is parked and shut off.
Stalls or won't start after filling gas tank. Sometimes it takes 5 to 10 .minutes to start. Has stalled numerous times when i was at a intersection and tried to pull out.getsp1450 error code..
On 10/7/2019 i brought my car in to fort mill ford (sc) for a tire change and regular service. When i came to pick it up on 10/10/2019, the car would not start. Upon advising my tech brittany of the issue, they sent out a tech to jump start the car that was just serviced. When the car was jump started, an engine light appeared on the dashboard. The vehicle was at 62000 miles. I went back to my adviser brittany again and she stated that the engine light is nothing to worry about and that ford activates those when seasons change and is part of their software. She insisted that everything was ok with the car and referenced the inspection list i was given for my 2015 ford fusion se. Not three weeks later, the engine light went from being constantly on, to flashing. This also caused an intense white smoke from the exhaust and a strong gas presence in the vehicle. While i was driving to work, the engine light started flashing and the car started jerking on i-77 highway. I took the car back to fort mill ford on 11/18/2019 for inspection. The next day, brittany called me and said they found an issue with my spark-plug and that it might cost anywhere from $200 to $6000.00 to repair it. Since the issue was not caused by me i was not going to take responsibility for the charges and after weeks of ignoring me, ford motor company (office of elena ford) decided to get involved. However, the cause went from spark-plugs to coolants then cylinders and i was never given a specific cause. I did not have my car for over 60 days because all parts were on back order. I got my car back on 1/21/2020 and it is still showing issues with acceleration. Out of 91 nhtsa complaints on engine issues, over 31 have these same symptoms. Please see attached documents detailing this issue. This form does not offer enough space for relevant information and i was not able to upload the last email thread. *dt
Fuel system loses pressure sometimes and the car cuts off completely, sometimes at high speeds. This is very dangerous because of loss of power steering and brakes. That transmission also shifts erratically sometimes which is also dangerous because if i need to accelerate to avoid an accident, it wont shift correctly and makes it more difficult to do so.
Car stalls when starting out
The contact owns a 2015 ford fusion. While driving various speeds, the vehicle stalled and the check engine warning indicator illuminated. The contact powered off the engine while in traffic. The vehicle was restarted, but the failure recurred numerous times. In addition, the contact heard a loud abnormal noise coming from the fuel tank area while driving. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was not notified of the failures. The approximate failure mileage was 35,000.
Every time i fill up the gas tank and i attempt to start the car, the car runs rough and stalls.it takes two or three time of trying to start the car before it will start.it will run rough for a while be it starts running normal.
In october 2017 my fusion stalled out four times (three various days and one day 15 minutes between stalls) and again on november 4th. Each time i was driving less than 10 mph; four times on a city street and once in a parking lot. In each case i had been driving for an hour or more and then stopped and turned off the car for a period of time (1/2 hour or so). When i got into the car to drive away the car would start normally and then within a few minutes after the car was put into drive and moving it would start to sputter and shake and then stall out. In each case no engine check light came on. I would wait a few seconds, press the start button, the engine would crank a few times, and then it would start. Each time this occurred i ran a vehicle health report and nothing was noted. The car was taken to a ford dealer where they could not replicate the issue. In doing research, i believe there is an issue with the fuel injection throttle body.
After the car has been off for some time.put the car in reverse.after reversing out of spot, etc. And put the car into "l"; upon moving forward, the engine starts racing and lurches uncontrollably forward.almost like the car is engine braking down a large hill, but no hill and is accelerating without applying brakes.this is the plug-in hybrid model. There is no incline when this happens.
My check engine light came on about 3 weeks ago. After i fill up my tank the car won't start. I have to give it a lot of gas as i'm starting it for it to start.within the past week it would not idle smoothly if i was at a stop sign or stop light. I've noticed this happens when i have around 1/4 tank of gas. Again, i've started putting my foot on the gas while i'm stopped to keep the idle smooth. I was able to get an appointment with a dealership. They found the purge valve assembly to be defective. This device is on a nationwide back order. The part has been ordered and they will replace it when it comes in, whenever that is. However i'm left driving the vehicle. Yesterday, i was driving down a city street at about 35mph when the engine just shut off. I was not low on gas. I had just under 1/2 tank. Luckily there was minimal traffic and i was able to start it only after several tries and giving it a lot of gas as soon as i hit start.i have no idea when the part will come in. I'm concerned i'll pull out into traffic and the engine will die. Or i'll be on the highway just driving along and it will die. If either of those occur, i'm not sure what will happen to me or my kids.
8/15/2019 my son took my car to auto clinic of boca raton inc.=computer diagnostic scan, no charge=replaced cylinder to ignition coil-total was $90.95(12month or 12,000miles lim. Warty.). On 10/24/2019 my son took my car to the grayco ford of delray beach for recalls. Engine light was back on,they wanted $to find out y the light was on. So my son left &on his next day off he took the car back to the auto clinic again. They did a diagnostic scan=free&this time=replaced cyls.1,3&4 ignition/coils= $272.85 this time mileage in & out was 53,473. My son mileage in for my car at grayco ford of delray beach was 54,824 on 10/24/19. Motor was under warranty up until 60,000 miles. So i don't understand why they wouldn't of looked at that check engine light or the motor of my car for my son who was away at college in florida for 3yrs. I bought that car in order for him to go to florida and work and go to school lynn university to get his masters degree at 23 years old. I thought i bought a safe vehicle for his travels. My son got his normal oil change of every 3 months on 4/15/20@1:03pm. Engine light on after he left so he took it to the auto clinic again @2:05 they replaced spark plugs for $58.44 mileage in 58,325 in and out. He moved home to oh the check engine light on again! i took it to classic,mentor oh they tell me my ford engine has a problem something warps inside a chamber and lets coolant go into the motor! they want $5200 to fix it. I called ford&it's 2000 miles out warranty. They said can't/won't help w/ this well-known problem for 2013-2019 fusions! i talkd to the grayco ford of delray, very rude (david aliva) & boss very rude as well. I got a rude email,that they will not help me! even though the check engine light was on and it was under 60,000 miles!car sitting at mentor classic(since 08/20)they tell me it is a fire hazard to drive! i don't know what to do!
Initial failure ofdefective throttle bodies on ford escape and fusion,you have let ford get away with extending the warrenty on several years of this dangerous failure but they refuse to do anything when it failsand starts working again after sitting and restarting. While driving on a busy city street with multiple lanes it lost almost all power and they car slowed and would not accelerate. This can strand people and be dangerous to them and others nearby on the road.mine happened on a 2015 ford fusion with no warning.
The contact owns a 2015 ford fusion. The contact stated that while driving at 5 mph, the contact depressed the brake pedal and the vehicle began to vibrate. The contact stated that an abnormal noise was coming from the rear of the vehicle. The contact also stated that the vehicle failed to restart. The vehicle was taken to the dealer where it was diagnosed that the baffles failed and the fuel tank needed to be replaced. However, the vehicle was not repaired because the manufacturer advised the dealer that the noise and vibration was normal. The failure for the vehicle not being able to start was unable to be duplicated. The manufacturer was made aware of the failure. The failure mileage was 2,000.
The contact owns a 2015 ford fusion. The contact stated that the vehicle stalled while driving and would not restart. The vehicle was taken to felix sabates ford lincoln (7601 south blvd, charlotte, nc 28273) where it was determined not to be included in nhtsa campaign number: 18v735000 (fuel system). The manufacturer was made aware of the failure. The vehicle was diagnosed or repaired. The failure mileage was 69,200.
While driving this vehicle the engine misfires decrease in power and completely stops acceleration. It also uses a great deal of fuel. The coolant constantly leaks out and the engine overheats every few minutes. The car also overheats when sitting in a parked position.while driving on the freeway the car slowed to 25mph. We were very close to being involved in an accident.
42k. Engine light came on, diagnostics reported a bad 02 sensor. Never had any kind of issues with an 02 sensor. Can't believe it happened on a 2015 model.
After refueling the vehicle is difficult to start, pumping the accelerator helps but the engine will stall suddenly within a few miles of the fill up.on two occasions i have lost power when driving on a major street with 1/4-1/2 tank of fuel.this stall is preceeded by a loud, disonate noise from the fuel filler.there is www information regarding failed purge valves, but most information is for earlier models. The focus recall seems identical.this is obviously a safety issue and i have taken the caution to stay off the road after fueling till theengine is running smoothly.codes checked with only one reading coming up -a year ago.
Car would intermittently stall at low speeds and would shake and shutter until the engine quit.this would take place after warm up and the car had been driven for several miles.car would restart after hard cranking after moving gear shift into park. This would take place at stop lights, in the driveway and on the street while in traffic. Dealer replaced throttle body (part # ds7z 9e926c) after verifying code from electronic analysis.
The contact owns a 2015 ford fusion. The contact received notification of nhtsa campaign number: 20v177000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that without warning, the driver's side rear door latch fractured. The contact stated that a rope was tied to the door handle to keep the door closed. The vehicle was taken to tropical ford (9900 orange blossom trail, orlando, fl 32837) where it was diagnosed however, the contact was informed that parts were not yet available. Vin tool confirms parts not available.the manufacturer was made aware of the issue. The failure mileage was approximately 73,000.*dt
The contact owns a 2015 ford fusion. The contact stated that the vehicle's front driver-side door lock failed to latch securely. The contact secured the door with straps. The contact contacted bell ford (2401 w bell rd, phoenix, az 85023, (602) 457-2144) who informed the contact of nhtsa campaign number: 20v177000 (latches/locks/linkages) however, the vin was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
The contact owns a 2015 ford fusion. While the contact's husband was driving 25 mph, the front driver's side door opened on its own and the door ajar warning message illuminated. The vehicle was taken to lawley's team ford (located at 100 az-90, sierra vista, az 85635, (888) 874-9117) where it was diagnosed with needing the front driver's side door latch replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 40,283. *dl
The contact owns a 2015 ford fusion. The contact received notification of nhtsa campaign number: 20v177000 (latches/locks/linkages) however, the part to do the recall repair was unavailable. The contact contacted autonation ford corpus christi (address: 6250 s. Padre island dr, corpus christi, tx 78412; phone: (361) 444-0125) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2015 ford fusion. The contact stated that one of the door latches was failing. When he was attempting to close the rear driver's side door, it failed to latch properly. There were no warning indicators illuminated. The manufacturer was notified and stated that there were no recalls. The contact was advised to file a complaint with nhtsa. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 57,046.
Recently, while traveling from chicago, il to las vegas nevada, i experienced mechanical issues with my 2015 ford fusion. The car broke down in las vegas, nevada, where i took it to a local repair shop, due to the closeness of the where it broke down. The repair shop stated that they would need a few days to diagnose the vehicle. Unfortunately, i had no more days to stay in vegas, as i needed to return home. Thus, i flew back to chicago, and left my car in las vegas, nevada in the care of the repair shop for testing and diagnosis and repair. The repair shop called and stated that my car needed a new transmission. This befuddled me, as my car was just barely two years old and has low mileage. Upon doing some research, i found that ford fusions from 2013-2016 have known mechanical issues with the transmission and many have already been recalled.i called the ford corporate office after the repair shop advised that the transmission needed replacing. I was advised to have the vehicle towed to a ford dealership. I had the car towed to friendly ford, where i am waiting for the diagnosis to be completed. However, i was already advised that if in fact the transmission needs to be replaced, it would be take approximately 4-6 weeks to be completed. This presents a tremendous inconvenience to me, as i am in chicago and my vehicle is 1800 miles away from me, essentially useless to my day to day activities which include school, work, doctors' appointment etc. I am a full-time student, and work full time. Unfortunately, recently i have become very ill and have had to catch rides to my various doctors' appointments. Getting around has been significantly challenging with no vehicle. I believe that ford knew that there were transmission failures on and failed to recall all of them to save money, and avoid expensive repair costs on poorly
The contact owns a 2015 ford fusion. While attempting to accelerate from a traffic light, the accelerator pedal was depressed; however, the vehicle rolled backwards and crashed into the vehicle in the rear. There were no injuries. A police report was filed. The vehicle was taken to an independent mechanic who diagnosed that the shifter cable was detached. The mechanic re-attached the shifter cable. The vehicle was included in nhtsa campaign number: 18v471000 (power train). The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 87,588.
The vehicle is a hybrid plus.it has a charge port.the vehicle will not accept a charge and check engine light is on.the entire wiring harness from front to back has to be replaced.this job requires complete removal of the entire interior.also ford has not been in contact with the dealer or myself in 5 days regarding this issue.this is the 3rd time it had been in the shop - first for a faulty dash and second for a bad ac compressor. - vehicle has 1600 miles on it.
After the car has been off for some time.put the car in reverse.after reversing out of spot, etc. And put the car into "l"; upon moving forward, the engine starts racing and lurches uncontrollably forward.almost like the car is engine braking down a large hill, but no hill and is accelerating without applying brakes.this is the plug-in hybrid model. There is no incline when this happens.
The contact owns a 2015 ford fusion. While the vehicle was engaged in the park position, the instrument panel displayed "reverse". The contact had to engage the emergency brake to keep the vehicle from rolling away. There were no warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 72,500.
As i was driving on highway doing 55 mph, my ford fusin 2015 wrench light came on and seat belt light along with car loosing power. Power dropped down to under 20mph and had to place emergency blinkers on to pull over to side of highway barely made it. Taken to dealership no codes were found to indicate the problem and could not be duplicated. Battery was replaceddue to next day the battery was dead.2 weeks later , while driving on the street going 35 mph same issue occurred . The rpm reved up and dropped down along with wrench light and seat belt light coming n. Back to the dealership no codes stored to indicate the issue. This is very scary to lose power while driving and may cause an accident or even death. There are alot of complaints regarding this matter, you would think ford would do something about it, unfortunately nothing has been done yet. Maybe someone has to be dead for them to take it into consideration. I'm going to purchase a chevy!!be safe everyone!!!
The contact owns a 2015 ford fusion. When attempting to shift the gear shifter into reverse, the instrument panel displayed park. The vehicle was towed to harrold ford (1535 howe ave, sacramento, ca 95825, (877) 514-2833) where the contact was informed that the failure was due to nhtsa campaign number: 18v471000 (power train). The dealer stated that the parts were not available for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 55,666. Vin tool confirms parts not available.
My car was at idle at the store for less than 5 minutes and went into safe mode the mechanic said my active grill motor went out which caused my head gasket to blow without warning. I owe over $10000 on my car and now i have a $4000 shop bill. My car has never overheated not even at that time so my head gasket shouldn't be blown! please help!
Stopped in drive thru at fast food restaurant. Car was fine. Got ready to put car in drive, would not move and could not change gears, could not remove key from ignition. When tow truck driver arrived, he noticed that the shift linkage was disconnected from gear changer. No part in stock to reconnect it, even after contacting dealership. A car this new should not have this problem. Only normal driving activity and regular maintenance.
I drove to work no problems and parked my 2015 fusion 2.0 ecoboost. When i left work i started the car and a billow of white smoke rolled out from the exhaust when i pulled out of my parking spot. It quickly dissipated so i drove down the road a few miles. I then got an overheating warning on the dash followed by a p1299 code. When i parked the car it was idling rough so i turned it off. I let it cool down and noticed the coolant reservoir was low so i filled it up and started the car, it idled just fine, at first, with little smoke then after a few moments it started idling really rough. It sucked the coolant reservoir dry so i filled it up again and went inside. When i looked at it half an hour later the coolant reservoir was empty yet again. I then noticed a huge puddle under my car with it dripping from the muffler in the middle. I don't know the problem. I only have 68k miles.
There is a defect in the wiper and/or windshield design - it is extremely hard to see when it is raining, even just moderately raining, and even with the wiper speed on high.i can't tell if the wipers are too slow, if the angle of the windshield promotes water retention, or if the problem is with the wiper mechanism design (instead of going the same direction, the wipers start in the middle and go separate directions to the outside edge).furthermore, every time the wipers make a pass there appears to be a film on the glass that takes a few seconds to clear ' it looks splotchy, and isn't affected by temp/defrost at all.at night when passing another car or under street lights this makes a terrible glare, and of course the faster your wipers are going, the more "film" there will be because there's no time for it to clear between passes.i bought this car with 16 miles on it and noticed it the very first time i had to drive in the rain (i'm now at 7500 miles).between the inadequate prevention of water accumulation and the strange film, this car is very dangerous to drive in the rain, especially at night.beyond this, i have noticed for quite a while that the exhaust/muffler makes a loud vibration noise, and at times the transmission shifts very hard when applying brakes (downshift) or when first accelerating.
After merging and accelerating onto the freeway, over to the far left lane, "stop safely now" warning came up and the car lost all power. Luckily i was able to coast all the way to the right shoulder (what hawaii considers a shoulder, still very dangerous) the vehicle would not start, only beep multiple times and display the same message. After 5 min on phone trying to get ford roadside assistance, the local highway patrol tow truck showed up. Before i allowed him to tow the vehicle i tried to start it and was successful.
Shift lever cable broke.vehicle would not shift out of driver.shift lever is made of plastic and fell apart.
Almost had a three car accident. My gear shifted from d to n i was on the highway when it happen
Fuel system loses pressure sometimes and the car cuts off completely, sometimes at high speeds. This is very dangerous because of loss of power steering and brakes. That transmission also shifts erratically sometimes which is also dangerous because if i need to accelerate to avoid an accident, it wont shift correctly and makes it more difficult to do so.
Spark plugs continue to foul causing antifreeze to leak into engine resulting in needing a engine replacement.been told i need a brand new engine on a 5 year old car.
Vehicle has 100,215 miles and is 5 years oldmid january 2020 check engine light came on.code 303 - cylinder 3 misfire.changed spark plugs.same code.had vehicle checked by private mechanic.coolant located in cylinder 3.case started with ford motor co.vehicle taken to ford dealership where it was orginally purchased.after adding dye to the coolant they verified the cylinder #3 leak.they reccomend an engine replacement - $6550.20.they offered to buy vehicle from us for $1500.00.oh, and i should mention that the vehicle was officially paid off one week before the check engine light came on and this all started.see attached invoice from february 2020
The contact owns a 2015 ford fusion. After the vehicle came to a complete stop, the shift lever was placed in park. After exiting the vehicle, it started to roll backwards. The contact stated that the failure occurred once with the shift cable being fractured. The vehicle was repaired per a warranty program at long-lewis ford lincoln volkswagen mitsubishi (2800 woodward ave, muscle shoals, al 35661, (256) 386-7800) in september of 2017. The vehicle was not included in nhtsa campaign numbers: 18v471000 (power train) or 19v362000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 122,500.
The contact owns a 2015 ford fusion. The contact stated that while at a stop, the vehicle would independently shift into neutral without warning. The contact had to restart the vehicle to resume normal driving functionality. The contact had linked the failure to a defective powertrain control module (pcm). The contact had notified a dealer of the failure and was informed that there would be a three-week wait for an appointment to have the vehicle diagnosed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.
The contact owns a 2015 ford fusion. When the vehicle was placed in park, the "transmission not in park" indicator illuminated and the shifter locked. The vehicle was towed to van bortel ford, inc. (71 marsh rd, east rochester, ny 14445, 585-586-4415) where the contact was informed of an unknown pending recall. The manufacturer was made aware of the failure and stated that the contact needed to pay for the repairs and be reimbursed if the recall became finalized. The vehicle was not diagnosed or repaired. The failure mileage was approximately 85,000. The vin was not provided.
Depress the accelerator and often the vehicle has no power. Sputters and then the engine revs high and takes off. Often during driving the rpm gauge will spike, loss of power occurs and then the vehicle jerks and power is restored. Does not matter the length of time the vehicle is driven, these incidents happen every day, everytime the vehicle is driven. Just purchased the vehicle on 2-12-2018, used with 46xxx miles on it.
The contact owns a 2015 ford fusion. While driving at any speed, the air bag indicator illuminated and flashed on and off. The contact received notification of nhtsa campaign number: 19v590000 (seat belts) and another unknown recall letter regarding the air bags. The contact took the vehicle to bob rohrman schaumburg ford (847-605-0800, located at 815 east golf road, schaumburg, il 60173) where the dealer stated that there was no recall. The vehicle was not diagnosed or repaired. The manufacturer was called, but the line was busy. The failure mileage was approximately 139,888.*asthe consumer stated the engine, stability control, transmission lights have all illuminated. The vehicle broken down twice.
Pulled up to my destination, put vehicle in park, turned the vehicle off and began to exit the vehicle. As i exited vehicle it began to roll backwards. I fell back into car and abruptly applied the brakes. The car shifter had not gone into park when i moved it upwards towards park and instead had gotten locked in neutral. I was still able to remove the key from the ignition even though it had not engaged in park and turned the car off. Now gear shifter is stuck in neutral and will not move. Took the vehicle to boggus ford and they say that problem is not under power train warranty. Ford recalled 2014-2015 ford fusions for this exact problem on november 18, 2014 but now they tell me that my car was not made at the particular plant included in the recall so my issue isn't covered. As you can see from the attached photo my key is sitting on top of the steering wheel with the vehicle not in park indicator light on and the vehicle off.
The contact owns a 2015 ford fusion. The contact received notification of nhtsa campaign number: 18v471000 (power train) and called todd judy ford of charleston (304-344-1601, 1900 patrick st plaza, charleston, wv 25387) where it was confirmed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
I initially called on 724/2018, incident# 1256726. I had an issue where my car was placed in park, but car thought it was still in drive. Found out there was an open recall for this issue (manufacturer recall#18s20). I also reached out to ford motors, who advised to wait until car diagnosed and see what really caused the issue. Per the autonation ford dealership that worked on my car, it wasn't the exact same cause as the recall, but the effect was the same that the car not know what gear it was actually placed in... Gear shift stopped working, brake lights stopped working, then engine wouldn't start, as car already thought it was in drive. Ford advised if issue not caused by whats in recall that i would have to pay. My response was "if something else caused the exact same issue, sounds like the recall should be adjusted to cover more than just one cable. Seems like ford agreed, because they fixed the issue for free. Paperwork says issue was "cable assembly- selector lever. Shifter cable was replaced. I then called ford mototrs the next day to follow-up on my previous call... I was advised that part for the recall wouldn't be available until late september, which is a very long time for an unsafe car.my issue is this is my 2nd recall, and i've only owned the car for 3 months. I advised ford motors i felt the car was unsafe. Rep asked me "what do you want"... I advised i would like to seek possible trade-in for a safer car, and this car, nor any car with 2 recalls should still be on road. Rep then gives me the phone number and phone option to reach the "buyback/trade-in request program" phone number was 800-392-3673, option 1, option 4, then option 5. She advised i needed my vin, then it would ask for my mileage. Option 1 was english, 4 was for recalls, and 5 was to repeat those options again. I called back 6 more times, and tried different options unsuccessfully.
The contact owns a 2015 ford fusion. The contact received a recall notice for nhtsa campaign number: 18v471000 (power train) in august of 2018. Prior to the notice, the contact took the vehicle to sheehy ford of marlow heights (5000 auth rd, camp springs, md 20746, (301) 298-0793) to have the bushing for the transmission cable repaired at her expense. When the contact received the recall notice, she took the vehicle back to the dealer and was informed that certain parts of the transmission bushing and cable were not covered under the recall. The dealer wanted to charge the contact again for the repair. The manufacturer was not contacted. The failure mileage was 53,545.
At times there is a lous clunking when going from park to drive, park to reverse, reverse to drive and vice versa. Also there is some hard shifting when accelerating.
Took car to dealership to have recall repairs fixed, now with repairs it has now caused a hard shift in gears. Recall repair has now caused another issue that was not a problem until recall work was completed. I was parked and car wouldn't come out of gear.
The contact owns a 2015 ford fusion. The contact stated that while driving at various speeds, the vehicle jerked and a grinding noise was heard coming from the transmission without warning. The contact stated that the failure recurred. The vehicle was taken to roundtree ford (8770 business park dr, shreveport, la 71105, (318) 798-3673) to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,905.
The contact owns a 2015 ford fusion. Upon parking and exiting the vehicle, it started to roll backwards until the brake pedal was depressed. After the failure, the vehicle failed to engage into any gear. In order to keep the vehicle from moving, the emergency brake had to be engaged. The contact also received a recall notification for nhtsa campaign number: 18v417000 (power train), but the dealer (mclarty daniel ford, 2609 s walton boulevard, bentonville, ar 72712) was contacted and stated that the parts were not available for the recall repair. The failure was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,000. Vin tool confirms parts not available.
The contact owns a 2015 ford fusion. The contact received a recall notice for nhtsa campaign number: 18v471000 (power train). The vehicle was taken to dewey ford (3055 se delaware ave, ankeny, ia 50021, (515) 963-9575) for the recall repair. The dealer informed the contact to pay upfront for the recall repair and to contact the manufacturer for reimbursement. The manufacturer informed the contact to check back with the dealer to be reimbursed in the amount of $561.63. The contact has yet to be paid back by either the manufacturer or the dealer. The contact had not experienced a failure.
The affected vehicle is a 2015 ford fusion energi with 80,350 miles.vin: 3fa6p0su1fri purchased the vehicle from keller ford in hanford california on 11jan2021, at 79,902 miles. On my way to work while on the highway, symptoms started with a high pitch noise, followed by, a burning smell, motor over temp warning, and finally a complete loss of power and a "pull over safely" warning. I had my car towed to the dealership the following morning to be worked on, where they found the transmission assembly to be the affected issue. The transmission had been replaced sometime last year prior to my ownership, which was undisclosed to me at the time of purchase, so this is now the seccond time this car has had an issue with the ecvt assembly. (part number hm5z-7000-arm). The original repair was a complete transmission replacement, but this time, ford is looking at having the dealership rebuild the transmission. I have not been able to find many other issues with this transmission, aside for two tsbs. 20-2219 and 19-2391.the hybrid electrical system, which includes the ecvt, is warranted by ford up to 8 years or 100,000 miles
Ford sent out a pre recall letter a month ago but they don't have a fix for it. Yesterday after i started my car i went to take my car out of park, the gear shift moves but the car doesn't actually go to another gear. The trans shifter cable bushing needs replacing. Ford doesn't have a fix for it and they are not trying to resolve the issue. I literally have to go without a car until the get s part which i heard was the middle of next year.
Transmission shift cable broke.vehicle will not shift out of park.shift cable connector is plastic and disintegrated.
The contact owns a 2015 ford fusion. After the contact parked the vehicle and exited, it rolled backwards and crashed into a fire hydrant. The contact stated that the ignition key was removed from the ignition switch prior to exiting the vehicle. The failure was not diagnosed or repaired. The manufacturer and local dealer were not notified. The failure mileage was 33,000.
On 10/7/2019 i brought my car in to fort mill ford (sc) for a tire change and regular service. When i came to pick it up on 10/10/2019, the car would not start. Upon advising my tech brittany of the issue, they sent out a tech to jump start the car that was just serviced. When the car was jump started, an engine light appeared on the dashboard. The vehicle was at 62000 miles. I went back to my adviser brittany again and she stated that the engine light is nothing to worry about and that ford activates those when seasons change and is part of their software. She insisted that everything was ok with the car and referenced the inspection list i was given for my 2015 ford fusion se. Not three weeks later, the engine light went from being constantly on, to flashing. This also caused an intense white smoke from the exhaust and a strong gas presence in the vehicle. While i was driving to work, the engine light started flashing and the car started jerking on i-77 highway. I took the car back to fort mill ford on 11/18/2019 for inspection. The next day, brittany called me and said they found an issue with my spark-plug and that it might cost anywhere from $200 to $6000.00 to repair it. Since the issue was not caused by me i was not going to take responsibility for the charges and after weeks of ignoring me, ford motor company (office of elena ford) decided to get involved. However, the cause went from spark-plugs to coolants then cylinders and i was never given a specific cause. I did not have my car for over 60 days because all parts were on back order. I got my car back on 1/21/2020 and it is still showing issues with acceleration. Out of 91 nhtsa complaints on engine issues, over 31 have these same symptoms. Please see attached documents detailing this issue. This form does not offer enough space for relevant information and i was not able to upload the last email thread. *dt
Moved my transmission from drive to park and it got stuck in park. Tried to move it back to drive but transmission wouldn't shift. In car the transmission shifts to drive but it doesn't move
The contact owns a 2015 ford fusion. While the vehicle was idling, the contact shifted into park and the vehicle rolled away independently. The "transmission not in park" warning indicator illuminated. The vehicle was towed to autonation ford wolfchase (7925 stage rd, memphis, tn) where it was diagnosed that the failure was due to nhtsa campaign number: 18v471000 (power train); however, the parts to do the repair were unavailable. The contact stated that the dealer refused to perform the repair for free of charge due to the recall notice being a preliminary notice. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified and was not able to confirm when the parts were to become available. The failure mileage was approximately 89,000. Parts distribution disconnect.
My car has 109,227 miles on it. And the transmission is shifting hard and delaying. This is making the car unsafe to drive and sometimes acts like it doesn't want to go into gear. Other people have complained on the internet. In a car this new still should have not have this issue so soon. There should be an investigation and a recall to correct the issue. This happens every time. From highway to city. And even when doing 50 and speeding up to 70 it still shifts hard.
The contact owns a 2015 ford fusion. The contact received notification of nhtsa campaign number: 18v471000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. North brothers ford, inc. (33300 ford rd, westland, mi 48185, (734) 421-1300) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2015 ford fusion. While the contact's daughter was driving 45 mph, the steering wheel turned to the right and became difficult to turn. There were no warning indicators illuminated. The driver was able to drive to her residence. The contact associated the failure with nhtsa campaign number: 15v250000 (steering). The vehicle was taken to larry h. Miller super ford salt lake city (located at 1340 s. 500 w, salt lake city, ut 84115, (801) 783-4473) where it was diagnosed that the steering assembly and an unknown wire for the power train needed to be replaced. The vehicle was repaired. The manufacturer was notified. The failure mileage was 110,000.
There has been many issues with the front end of my car. Both struts have been replaced at 22,000 miles. The sway bar link was also replaced.i am now at 23,000 miles experiencing a noise like a ball joint clunking in the passenger front and the dealerships cannot figure out what is making the noise. I have brought it to 2 separate dealerships for a synopsis. Still nothing. Also, the transmission shifts very rough and slams into the next gear from 2-3. I purchased this car from sport automotive used cars on october 2017. Ever since nothing but issues. Very dissatisfied with this vehicle. Especially since fords have always been purchased in my family.
My sisters vehicle has started rolling down her driveway and she got back in the car and seen that there is a transmission not in park message and we found that the gear selector cable has broke off the gear selector lever. It is not safe for my sister to drive this vehicle. It's a driving hazard. I have found a recall from 2014 about potential vehicle rollaway for her vehicle but it's not open on her vehicle anymore. She had this problem before and took it into the dealership to get this fixed and it happens again
My 2015 ford fusion has difficulty changing gears while driving, specifically shifting from first to second, then second to third.also, rough shifting from park to reverse with my foot on the brake.the latest incident was when i moved the gear shift from park to reverse and the car did not shift into gear.i put it back into park, then into reverse again and it shifted.i drive it home, very slowly, and had it towed to the dealership the next morning.ford corporate is involved, after four months of me asking for a new transmission, and they have not informed me of a conclusive decision on what they are going to do.i am afraid for my life to drive this vehicle, and have told the dealership and ford corporate so multiple times.the car isn't generating any codes, and they have, so far, refused to put a new transmission and associated parts in the vehicle.i do not qualify for the lemon laws in my state because i am the second owner of the vehicle.however, i purchased it as a certified pre-owned vehicle from what i thought was a reputable dealer.in dealing with this dealership, i have come to realize that the dealer is worthless and shady.i'm working with another dealer now, and they seem to be a bit better.ford corporate is refusing to take responsibility for the issues with this deathtrap they sold me, and i'm struggling to get out of the car even though it's been in the shop five times now for the same issue.my car is still under warranty.they have replaced several items, but the car drives more roughly after every "repair" attempt.i want out of this deathtrap, and i want ford to give me all of my money back that i paid for it.word to the wise, don't ever buy a ford.
2015 ford fusion- after sitting for short periods of time the vehicle will not turn on until multiple attempts. The battery is good. No jump is required. Vehicle will go from no power on the first attempted start to managing to power on within a couple of minutes.while in drive, the vehicle will not switch gears appropriately. The engine will rev, pull, and then switch gears very roughly. This has been looked at by a local mechanic. The mechanic could not find any problems even though it has been a consistent occurrence. Mechanic stated that this is common in newer fords.
When in drive the car jerks very hard whenever it switches gears also the car would stall after putting it into drive sometimes it will not move forcing me to turn the ignition off and back on to try it again.
When the car is cold the transmission shifts hard, from park to reverse then to all gears until we get to the correct speed. I took it to the dealer i bought it from while it was still under warranty (about 50000 miles on it). They said they couldn't do anything unless they could duplicate the problem and of course they couldn't get it to. Well now it has started doing it more often even when the car is warm. I feel like this is an issue with a lot of fusions.
The contact owns a 2015 ford fusion. The contact received notification of nhtsa campaign number: 18v471000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Crown ford (555 cypress avenue, redding, california 96001, (530) 241-4321) was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The vehicle was inoperable and was towed to the dealer. The failure mileage was approximately 111,000. Vin tool confirms parts not available.
The rpms rev and shifting hesitates. Was at a stop light, went to drive off from light and it stalled in intersection as it was stuck in gear and finally went into gear. It slow, hard shifts at usual times. The stalling happens out of the blue. I do not go far because i don't want to have an accident from it stalling in gear! i've put so much money on tranny work, this is ridiculous to not have a safe vehicle and have to worry about being stranded.
When i park or drive my transmission jump i be to the for dealer but they dont have guy to check it
The contact owns a 2015 ford fusion. While parking the vehicle, the contact shifted into park, but the vehicle rolled. The contact was able to stop the vehicle by applying the emergency brake. The contact received a notice regarding nhtsa campaign number: 18v471000 (power train). The vehicle was towed to champion ford volvo (2502 w 26th st, erie, pa 16506, (814) 878-2500) who initially lost the vehicle and then stated that they could not service the vehicle for a week. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 100,005.
I sending this massage because i have 2015 ford fusion se. My issue is when i put my car on drive mode every time i go out in to town. When i'm about to make a stop and when i take off the transmission seems to jump back and for almost like is trying to get a good shift or like is trying to look for fisrt gear. I don'tknow if ford is aware of this situation, but its getting kindaannoying that the transmission is doing that or if is failing. I don't know what could it be maybe it just needs a software updateor maybe the transmission is about to go out. Hopefully someone read this or maybe through this website the complaint gets toford and due something about it or at least fix the problem. I don't know how many people out there are experiencing the same problem as me, but if we all come together maybe ford could do a recall or fix the problem on this transmissions before mine goes out and i have to pay for it.
The contact owns a 2015 ford fusion. While driving approximately 50 mph, the accelerator pedal was depressed, but the vehicle failed to respond. The contact stated that the failure occurred at different speed intervals. The contact heard an abnormal noise and a slippage in the transmission during the failure. The vehicle was towed to bob bell ford (located at 1230 bel air rd, bel air, md 21014, (410) 879-2544) where it was diagnosed that the solenoid body needed to be replaced. The contact was informed that the vehicle needed to be towed to plaza ford (located at 1701 bel air rd, bel air, md 21014, (410) 838-3100) to be repaired. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 80,033.
I rented a 2015 ford fusion se4 for 2 weeks from enterprise rental car location at 2090 n sr7, hollywood, fl33021, ph.no. 954-964-9954. During the drive back to enterprise to return the vehicle, my knee brushed up against the fob dangling from the keyed ignition switch, the key rotated to the acc position from the run/on position and the engine stopped. I was in drive at the time, so i stopped the vehicle, placed the transmission shifter in park and restarted the engine. On arrival at enterprise while stopped in their parking lot with foot on the brake and the transmission in drive, i was able without any difficulty to turn the ignition key to accessory or off while the transmission was still in drive. Idemonstrated this same procedure to the enterprise agent, but felt that nhtsa and ford need to know that this vehicle is unsafe to drive prior to repairs to the ignition switch. I emailed ford with a similar report to this one.vin:[xxx]fl tag # [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2015 ford fusion. While attempting to place the gear shifter in the park position, the gear shifter seized in reverse. The vehicle was towed to an independent mechanic where it was diagnosed that the shifter cable needed to be replaced. The vehicle was not repaired. Larson ford (1150 ocean ave, lakewood, nj 08701, (888) 318-8974) was notified and the vehicle was towed to the dealer. The vehicle was included in nhtsa campaign number: 18v471000 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 73,000.
On more than three occasions, the vehicle's engine has abruptly shut down while driving or coming to complete stop when the gear was in the drive position.this has also occurred while driving over 60 mph on the expressway and it poses a grave danger and safety risk.when the incidents occurred the console display read "transmission not in park". After the first two incidents, the vehicle was returned to rod baker ford in joliet, illinois for service (purchase location).they stated that they could not identify the problem, but i believe that they did not contact ford or take the necessary steps to fix this serious defect.most recently on june 22, 2015, the vehicle's engine shut down while coming to a stop when the gear was in drive......there is a serious and potentially life-threatening defect with my 2015 ford fusion and it must be repaired or replaced.i also suggest that ford be informed to ensure that other affected vehicles are either repaired or replaced. ...updated 09/08/15 updated 10/26/2017
On august 20th, 2018 i prepared to park my ford fusion se.i pulled forward aligning the car with the parking space.i placed the automatic transmission gear shift stick in reverse.i pressed on the gas pedal.instead of the car going backwards in reverse the car moved forward as in drive.fortunately there were no people or property in front me.had there been a person in front of me, my vehicle would have run over them possibly causing severe injury or death.the car could not be driven and was towed to a ford dealership where a mechanic stated the problem was with the bushing in the transmission cable that had to lead to significant enough wear to cause the transmission shifter cable to break.ford presents this as a benign problem that could cause the car to fail to shift into park.my experience was the car not only failed to shift into park when i tried.my experience was the car went in the opposite direction from the gear i shifted it into.as stated this has the potential to cause death, severe injury and property damage.i contacted ford this morning.there was response was "we are sorry."there is no acknowledgement about the serious safety issue involved.this issue is the subject of a ford recall:18s20 / nhtsa 18v471.my ford dealer acknowledged there was a recall that was going to happen back in july but he did not specify what the recall issue was about.ford is dragging its feet on this recall.ford is delaying solving this problem.my car can not be driven.ford is stating i must $841.00 in expenses to repair this recall and i will then be reimbursed.when contacted by the dealer, mossy ford in san diego, ca on my behalf, ford motor company refused to pay for the recall and said i, the customer would have to pay for it.what if this had happened while i was travelling 65mph down i5 in san diego?
The car jerks during shifting on city streets, all times of day, all road conditions.
The contact owns a 2015 ford fusion. While the vehicle was parked and attempting to turn off the engine, the vehicle rolled away. The contact stated that the brake pedal was depressed, but failed to stop the vehicle. The emergency brake was engaged in order to stop the vehicle, but the gear shifter failed to engage in park. The vehicle was towed to don hinds ford inc. (12610 ford dr., fishers, in 46038, (317) 849-9000) where the contact was made aware of nhtsa campaign number: 18v471000 (power train). The contact received notification of the recall, but the parts were not available to complete the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000. Vin tool confirms parts not available.
The contact owns a 2015 ford fusion. While driving 20 mph, the contact experienced a failure with the transmission cord and stated that the gears failed to engage. The contact pulled the vehicle over and had it towed home. The contact received notification of nhtsa campaign numbers: 18v167000 (steering) and 18v471000 (power train). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Maplecrest ford lincoln (2800 springfield ave, vauxhall, nj 07088, (908) 964-7700) was contacted and confirmed that the parts were not available for the recall remedy. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 47,000. Parts distribution disconnect.
The contact owns a 2015 ford fusion. While driving at low speeds, the vehicle was shifted into neutral and became jammed. The failure occurred without warning. The vehicle was towed to murphy ford (3310 township line rd, chester, pa) where it was confirmed that the failure was due to nhtsa campaign number: 18v471000 (power train). The dealer refused to complete the recall repair for free, stating that the recall was a preliminary notice. The vehicle was not repaired due to the contact not having the funds. The manufacturer was notified and informed the contact to pay for the repair and be reimbursed when the parts were available. The failure mileage was approximately 76,430.
The contact owns a 2015 ford fusion. While the vehicle was parked on an incline, it rolled backwards. The contact used the emergency brake to stop the vehicle. There was no warning indicator illuminated. The vehicle was towed to hawk ford of oak lawn (708-599-6000, located at 6100 w 95th st, oak lawn, il 60453) where it was diagnosed that the transmission linkage chain fractured. The vehicle was repaired, but the failure worsened. In addition, the check engine warning indicator illuminated and blinked. Also the 'pull over and stop the engine' warning indicator illuminated. The manufacturer was made aware of the failures and stated that the vehicle was no longer under warranty. The vehicle was not repaired. The failure mileage was approximately 83,000. The vin was unknown.
There is a shift lag between 2nd and 3rd gear cold or hot, especially with gradual acceleration.ford replaced the shift solenoid, with no improvement.took it back and they said they receive an ssm ford to the effect that it was normal to have this issue.
The contact owns a 2015 ford fusion. While driving approximately 35 mph, the vehicle stalled and "transmission not in park" appeared on the message center. The contact pulled the vehicle over to the side of the road and restarted the vehicle. The following day, the vehicle was picked up by lafayette ford lincoln (5202 raeford rd, fayetteville, nc 28304) and they also brought a loaner vehicle. The vehicle was taken to the same dealer six times, but the failure could not be duplicated. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 74,000.
Wrench light is on once i start the car (still in park) in driveway. After driving about 50 feet and i come to a complete stop once i hit the gas to accelerate my car does not go forward and if it does it will slowly jut forward, repeats this action over and over again until car is turned off and restarted. Once car is restarted the wrench light turns off. This has occurred three seperate times about two to three months apart each time. Ford claims they are unable to diagnose the problem. I do not feel safe in my vehicle. Very scary to turn in front of oncoming traffic when you don't know if your car is going to actually accelerate or not.
The contact owns a 2015 ford fusion. The contact stated that the vehicle exhibited multiple failures. The vehicle lost power independently and the brake pedal failed to engage while driving. Also, after fueling the vehicle, the engine failed to start. Furthermore, when the accelerator pedal was depressed, the vehicle would not accelerate. The vehicle was taken to elk grove ford (9645 auto center drive, elk grove, ca 95757, (916) 478-7000) where it was determined that the windshield wiper fluid penetrated the brake fluid. The brake lines, calipers, and the battery were replaced twice; however, the repairs did not correct the failures and the vehicle continued to stall. The vehicle was taken back to the dealer, but they could not duplicate the failures. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was not available.
I have 107,000 miles on 2015 ford fusion. On my way home my car lost power and was not shifting. I was able to make it home. I had car towed to tuttle click ford in san juan capistrano, ca. I was notified that i was going to need a new transmission. Totally unacceptable, and i voiced my concerns to the service manager. I have done research online and found many complaints with the exact same symptoms with ford fusions. I have sent emails to mr. Ford and the customer service manager and ceo of ford and have not received any response. There are no recalls for this issue for my model year, yet it seems to be an ongoing problem. Also ford focus and festival have had a number of complaints as well. My car was on a city street in motion when the sudden loss of power and jerking motion started.
Safety recall 18s20 / 18v4712015 ford fusion w/ 60,000 miles. As i began arrived home and planned to back into my driveway i placed the vehicle into reverse, however, the car wouldn't reverse and seems to be stuck in gear. It appears that the vehicle is in park but the car isn't actually in park & i must have the emergency brake on to keep the vehicle from rolling. Now the car will not start because it apparently is stuck in gear although as previously stated, it shows to be in park. Also, the shifter will not move at all now. Frustrating to say the least. Worst part is the dealership says they do not have the necessary parts to make the repair but have no exact timeframe for when they may be able to provide a solution...what are we supposed to do???
I've had steering and transmission issues since i purchased this car that can't be and/or won't be addressed by the dealer. The car is very hard to keep in the lane especially on the expressway. The transmission shifts very hard upon acceleration and deceleration. The suspension is weak making the car seem as if it's sinking on the drivers side and bounces way too much as well as the swaying as the car is driven and has where roll on turns. The vehicle sits too low to clear all drive ways and the wipers don't clear the windows properly. The front window always gets foggy causing the heat or ac to be used constantly.
Attempted to move my vehicle from my driveway. It started fine, but after shifting out of park, the transmission would not engage any gears, leaving my vehicle stranded. No resistance in the shifter, no gear indication and vehicle would not move.
The contact owns a 2015 ford fusion. While driving various speeds or after stopping the vehicle, it stalled without warning intermittently. The failure recurred eight times. The vehicle was able to be restarted. The vehicle was taken to the dealer, but the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 13,000. Updated 10/31/2017
The contact owns 2015 ford fusion. The contact stated that while driving at an undisclosed speed, the vehicle loss motive power while depressing the accelerator pedal. The rpm was redlined. There were no warning lights illuminated. The vehicle was shifted to park however, the instrument panel indicated that hill start assist was not available. In addition, the rear lights remained illuminated without depressing the brake pedal. The contact disconnected the battery for the rear lights to turn off. The contact had a certified mechanic to look at the vehicle and was informed that the throttle body surged causing the failure. The contact called tallahassee ford (243 n magnolia dr, tallahassee, fl 32301) and was informed that the vehicle was not included in the manufacturer field service action: 13n03 (throttle body extended coverage). The manufacturer was made aware of the failure and informed. The failure mileage was approximately 128,000.
The contact owns a 2015 ford fusion. Once the vehicle was placed in park, it began to roll away. When the contact started the vehicle, the gear shift was in neutral. The contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 18v471000 (power train). The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 68,700.
I was in the about to take my wife to work, i applied the brakes went to shift gear and the car got stuck in reverse i tried to shift back to park and i got message on the dash that said 'transmission not in park' so applied the park brake and turned off the car.
Antilock brake vacuum pump failed while driving on city street at 40-45 mph. Almost caused serious accident. Brake pump failure caused camshaft failure and a bearing to fall apart and put metal shavings into engine. Now engine, per dealership, will need to be replaced.
My vehicle has stalled multiple times during motion and when it was in stationary. There was a message popping up on the dashboard saying "transmission not in park", i took it to multiple dealers to see if they can find the issue and all of them said that their computer isn't detecting the issue that i'm having. So they can't duplicate my concern. I even opened up a lemon law case in nj so hopefully they can help me.
The contact owns a 2015 ford fusion. While driving various speeds, the vehicle stalled and shook while depressing the accelerator pedal. The contact stated that the check engine warning indicator illuminated. The contact took the vehicle to an independent mechanic. A diagnostic was performed and the mechanic stated that the failure was related to other recalls, and the contact's vin may be included in one. The contact called bell ford (1200 nj-27, colonia, nj 07067, 732-388-6900) and was informed that the vin was excluded from any recalls. The manufacturer was notified of the failure and stated that the same thing as the dealer. The manufacturer referred the contact to nhtsa to file a vehicle safety complaint. The vehicle had not been repaired. The failure mileage was unknown.
The contact owns a 2015 ford fusion. The contact received notification of nhtsa campaign number: 18v471000 (power train). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mac haik ford pasadena (4242 east sam houston pkwy s, pasadena, tx 77505, (281) 604-3673) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The vin was invalid.
The contact owns a 2015 ford fusion. The contact received notification of nhtsa campaign number: 18v471000 (power train); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (jim robinson ford lincoln, 95 robinson dr, triadelphia, wv 26059, (888)-484-5815) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and confirmed that the parts were not available. The contact had not experienced a failure. Parts distribution diconnect.
1st off i'll start with the worse to lease problems, the trans shifting very slowly and hard, the car is too low and hits everytime to a driveway is entered at a mall or any parking lot and is too low for chicago winters, the seats are very cheap and get stains from drops of water, car rides hard and noisy especially the rear, poor stereo sound,very slow acceleration, electronic steering makes the vehicle difficult to control and hard to stay straight in lane, and everything's in the wrong place (arm rest too low to reach steering wheel, seat to low or far away to reach pedals and on long trips wears the driver out from fighting the vehicle. Own a 2005 taurus that made me a repeat buyer but this will be my last ford and toyota, hyundai as well as some other car companies are just too problematic to ever purchase again due to all the new trans and steering problems combined with the poor craftsmanship make older vehicle look so good now.
Brought car in for service due to check engine light and battery not charging. Replaced battery, but check engine light remained on. Again, went to get get diagnostic, resulted in needing catalytic converter. Picked up car and check engine light came back on. Returned to service next day. Diagnostic showed coolant leaked into the engine and head gasket needing replacing. The result is needing a new motor. This issue seems similar to nhtsa campaign number: 17v209000. My issue seems to be related to this recall on the 2013 and 2014 fusions. Ford is provided $3,000 for the repair due to me being over 600 miles over power train. My concern is the recall to the 13 and 14 fusion could be broader than those years.
We have a 2015 ford fusion se.we were the 2nd owner and purchased from a dealership.while driving the car it started sounding like fluid in the dashboard and the car started shaking.then it started blowing out tons of white smoke out the tail pipe, then the check engine light came on.we pulled over, parked car.let sit and cool down.there was oil, transmission fluid, and coolant in the car.we have done all oil changes and maintenance regularly. We had the car towed to the dealership. After several days they came back stating it is a manufacturer defect and that basically the car sucked in coolant through the engine and was burning (reason for white smoke).it ruined the engine.the manufacturer warranty was over at 60k miles........we have 65k and ford is refusing to cover the issue even though this is a defect that on their end.also the intake manifold was replaced at 46k miles.how can ford state that they are not responsible? we paid $16k for a car we have had barely over a year and now a pile of scrap metal.
I pulled in to a parking space and placed my vehicle in park, as i was getting ready to exit my car the car started to move forward, i check to make sure the vehicle was in park, the shifter was stuck in park, and the instrument panel was in drive. I checked to assure the vehicle was off and removed the key and put the parking brake on. I was panicked that my car was still in motion and could have it hit another vehicle, or a person in the parking lot or myself. When the tow truck driver removed the parking break the car was still out of gear and the open door knocked him off balance. The ford dealer found that the bushing on the shifter cable was missing, and the whole shifter cable and bushing had to be replaced.i have no confidence that the parts put on my vehicle are going to last. When i asked about the recall, i was told that the recall was not in effect yet, because the parts are unavailable. I paid for this out of pocket. I did not receive a safety notice as stated in the nhtsa recall #18v-471 report. I believe that ford is very negligent in notifications to the owners of there vehicles. A letter to owners as stated in the above report "description of remedy program" is a simple thing to have issued so people are safe, before the parts are available; i did not receive a letter from ford motor co. If something is not done soon someone is going to be injured or killed by this issue. I believe that thisvehicle is very unsafe to drive with the steering wheel recall and i also had to have the steering box replaced also.
The contact owns a 2015 ford fusion. When the vehicle was placed in park, the vehicle failed to stop and proceeded to move forward. The vehicle was taken to wray ford (located at 2851 benton rd, bossier city, la 71111, (318) 686-7300) where it was diagnosed that the transmission cable needed to be replaced. The vehicle was repaired, but continued to experience the failure. The manufacturer was notified. The failure mileage was 97,092.
The 2015 fusion had a surge and the car jerked forward. My wife said that happened to her before. When it happened when i was in the car driving it we both looked at each other. This happened to us with the 2010 rav4 and the 2009 sienne that crashed into a tree. Please check this car for a computer problem.
Takata recallbrakes went out in car and ford dealer ship had car 1 week before fixing issue.got car back and the next day the transmission shifter went out.car looks to be in park, but it will not start and continues to roll back.car is actually in reserve- dealership says it can be at least 1.5 weeks before it can be fixed.
Safety recall # 18s20 shift cable bushing was completed by dealer 03/05/2020 during a visit for new tires.there were no symptoms of gear issue at that time.on 7/30/2021 the shift cable bushing (installed per recall) failed (less than 15 mths later).after parking car in a parking garage, put the car in "p" park, the car was turned off, key removed, exited vehicle.the car rolled forward striking the parking garage wall in front of parking spot.even though the dash & shift indicated the car was in park - it was not.no warning on dash. Called aaa that discovered the shift cable bushing was missing causing the shift cable to be dislodged.recall #18s20 was supposed to correct this issue.it did not.the front of my vehicle damaged.ford redid the recall following day but the car needs auto body work.no response from ford corporate, which is in manila philippines.
Car started to sputter and stall while idle but in drive and reverse.stalls in stop and go rush hour traffic.ford has said its the torque converter on the transmission.
Takata recall.... My girlfriend wrecked my car off a t-road trying to miss deer and did major damage to the front end. The air bags did not deploy at all. Seat belt didn't restrain her either, she hit steering wheel extremely hard. She was on a highway.
My daughter and son were exiting the car from the rear seat and mentioned that the seatbelts would not go back. Rear right-hand and left side seatbelts are locked and will not retract.
The contact owns a 2015 ford fusion. The contact received notification of nhtsa campaign numbers: 16v875000 (seat belts) and 18v167000 (steering); however, the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called felix sabates ford lincoln at (704) 552-2760 (7601 s blvd, charlotte, nc 28273) and was informed that parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available for nhtsa campaign number: 16v875000 (seat belts) and parts distribution disconnect for nhtsa campaign number: 18v167000 (steering).
When my petite wife sits in the passenger seat the airbag remains off.she is 5'1,approximately 100lbs.the dealer stated the car was designed that way and did not want to look into the issue.we had the same problem with our 2010 subaru legacy, though i never reported it.is this correct?are the front passenger airbags for this car designed and tested not to go off for someone her size?
The contact owns a 2015 ford fusion. While driving at any speed, the air bag indicator illuminated and flashed on and off. The contact received notification of nhtsa campaign number: 19v590000 (seat belts) and another unknown recall letter regarding the air bags. The contact took the vehicle to bob rohrman schaumburg ford (847-605-0800, located at 815 east golf road, schaumburg, il 60173) where the dealer stated that there was no recall. The vehicle was not diagnosed or repaired. The manufacturer was called, but the line was busy. The failure mileage was approximately 139,888.*asthe consumer stated the engine, stability control, transmission lights have all illuminated. The vehicle broken down twice.
The driver's side seatbelt won't extend while the car is off.it locks up.because the seatbelt won't release, i can't fasten it into the buckle.because i can't put-on the driver's side seatbelt, i can't drive the car.the seatbelt also locks up while i'm driving the vehicle, so i can't move around freely to reach the control panel.this happens so frequently i had to have it towed to the dealer because i can't drive without a seatbelt.the dealer can't reproduce the problem.i contacted ford, and they said because they can't reproduce the problem, they can't help me.
Last year i took my fusion in for a couple of recalls at gary smith ford. One of the two recalls regarded my front passenger seatbelt. It wouldn't extend out properly without having to take extra measures. I had a recall letter in the mail regarding this error and it was apparently noted that the belt was fixed, but it is still not.
The buckle on the center rear seat strap is installed backwards causing it to be twisted when buckled. It will not untwist. This is a major safty hazzard as seat belts worn incorrectly can cause damage to internal organs when an accident. This has rendered my midle rear seat unsafe to use.
Approx. 32k miles.car had been parked for about 4 hours on level surface street.sunny day, about 80 deg. F.upon starting the vehicle to drive, the drivers seat belt was seized in retracted position and would not extend.after jerking on the belt 4-5 times as hard and quick as possible the belt has freed up for now; however, i have no idea if this will be a recurring problem or a common problem.vehicle details:2015 ford fusion se hybrid.
The contact owns a 2015 ford fusion. The contact stated that the driver's side seat belt was locked and unable to be used. Also, the seat belt warning indicator was illuminated. The vehicle was taken to north central ford (1819 n central expy, richardson, tx 75080, (972) 584-1338), but was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was similar to nhtsa campaign number: 16v875000 (seat belts). The failure mileage was 69,212.
The back driver side seat belt is stuck and will not come out. The retractor keeps locking up. The vehicle was not in a collision. The breaks were not everhit hard. It worked fine the day before. The next morning,my child tried to strap herself up and it would not come out. The vehicle was stationary in the drive way. The other seatbelts work fine.
Takata recall i did a wheel aligment on 2015 ford fusion cause it pulls right real hard on acceleration.the aligment said it was just fine but the toe was out of adjustment in the front and rear tires.the car still pulls right on ecceleration and now its pulls harder sometimes.my other problem is i can't pull the seat to put it on it's stuck and ford is telling me it's not a warranty problem.i'm mad ford wont fix there screw ups and once this is fixed i will never buy another ford product again.
Fuse continues to pop. The vehicle was driven to a grocery store and after the shopping the vehicle started up briefly then died. We changed the fuse at the parking lot but it popped the fuse again. We ended up having it towed. The mechanic believes it is a fuel pump issue or wiring to the fuel pump. We are on military orders in italy and have been unable to reach ford to authorize repair since we do have a valid extended warranty. Italian ford dealers will not work on american spec cars. We have a certified mechanic who has access to ford but needs the authorization code in order to start repairs and recalls. We are getting the run around with ford's customer service hotlines and no one seems to be willing to help. We cannot ship the vehicle back to the states with active recalls on it. The vehicle is completely broke down currently. We are upset on how ford supports its military!
Air bags did not deploy in crash. Dealer repaired said vehicle and seat belts work sometimes as well as instrument panel. Vehicle constantly pulls to the right. Dealer says nothing wrong. Other issues but not safety related.
Vehicle displayed airbag warning light. After ford inspected the vehicle they stated that the defect was in the driver's seat belt buckle and that it would need to be replaced at a cost of $400. Ford stated that the defect would not allow the air bags to deploy. I asked for my vehicle back but had to pay $89 for diagnostics. Took vehicle home and removed driver belt buckle and discovered wire broken at base of buckle (see attached images). This defect that will not allow airbags to deploy and involves a broken wire in the belt buckle should be a safety recall.otherwise, what will happen is all the vehicles that have broken wires will not get fixed and the only defense is the seat beat alone.
Seat belt locks up and fails to extend.i believe this is related to existing nhtsa id 10109079 based on my vin.this happened to both myself and my wife while driving my vehicle and it prevents the driver from having a full range of motion while operating the vehicle, and in one case prevented my wife from being able to properly exit the vehicle trapping her inside for a while.a driver being uncomfortably restrained and lacking full range of motion while operating a motor vehicle is, in both of our opinions, a major safety concern as it is not only a distraction but physically impairs the driver while the vehicle is in operation at highway speeds.when i made the dealership aware of the issue and requested repairs under warranty they did not make me aware of the tsb/nhtsa notice on this and refused repair and instead told me to perform maintenance myself in the form of "spray it with wd40" with no further instructions.in the process of "spraying it with wd40" i was injured by a retractor coil spring as ford motor company had covered up a manufacturer warning label changing a critical "do not remove" warning giving instead the opposite meaning of "remove" which lead me to believe this was the serviceable component i was meant to "spray with wd40".upon opening it the retractor coil spring then shot out and struck me near my eye socket resulting in possible injury induced myokymia.attempts to contact ford have failed and the dealership has been mostly uncooperative on the issue and has directed me to ford.i still remain unaware as to how the warning on the seat belt assembly was modified, why repairs were refused under warranty when notified of the safety issue, and why the safety issue was ignored when a tsb exists that makes it clear ford was aware such safety issues exist with their safety restraint system.
The driver's side seatbelt or passenger restraint once unlocked to get out of car the restraint (belt) apparently went all the way back up in the housing leaving my daughter without that safety feature when she came out of work to drive home. After she got home and tinkered with the housing it sounded like a metal ball moved inside the housing and she was able to get the belt to release and hasn't had a significant problem since. All of this happened while stationary. She was able to put the restraint on that morning. Didn't notice the problem until she got back in the car to come home. So the car was parked for 10 hours, as she didn't notice it until she got in the car to drive home. Apparently happened when she got out of the car as she heard nothing unusual when she exited the parked car to go into work. It was when she came out and got in the car the safety belt wouldn't release from the housing part of the safety restraint.
I rented a ford fusion in pittsburg for 10 days.it had electric seats that were very difficult to position to a comfortable position. I am 62 years old and have travelled extensively for the last 8 years, so i am used to rentals and air travel risks.from the 2nd day in the fusions, i was feeling a pain in my right leg ( calf). When i returned home in nh 10 days later, i went to see my doctor who sent me for an ultrasound which found the incidence of the dvt.i am under treatment now and am ok, but am concerned that the ergonomics of some vehicles may be contributory to certain illness for humans.wanted to report so the incidence of dvt to specific models with electrics seats could be tracked down and included in future safety recommendations.i searched the literature and internet and did not find any mention of an association of dvt with fusions, but it conceivably could be related to any electric seat manufacturer.
When my petite wife sits in the passenger seat the airbag remains off.she is 5'1,approximately 100lbs.the dealer stated the car was designed that way and did not want to look into the issue.we had the same problem with our 2010 subaru legacy, though i never reported it.is this correct?are the front passenger airbags for this car designed and tested not to go off for someone her size?
2015 ford fusion regularly serviced automobile with ~55k miles suffered a complete brake failure from a ruptured brake line. Auto repair shop indicates driver side line about to rupture (bubbling) as well. Phoned inquiry into ford hq, no recall on record so they will not pay for any of estimated $850 repair. Ford case # [xxx].vehicle was parked and stationary. Turned on car as normal, turned off electronic parking brake, backed up and started driving on a relatively flat and straight 25 mph city street about to enter highway 17 over santa cruz mountains. Pulled over when brake pedal moved all the way down to the floor with near zero braking ability. Car warning system did flash low brake fluid sign. Attached photo from repair shop shows complete brake line failure. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Traveling on highway at 70 mph with sudden immediate inability to maintain speed (loss of power/acceleration). Vehicle not responsive to acceleration request until below 45 mph and behaves erratically (just stops responding and car slows). No check engine light and car otherwise runs normally. Accompanying behaviors: brake lights are constantly illuminated (stuck on), even when not braking and also when car is turned off and key removed. Intermittently when car is stopped, message "hill start assist not available" is shown. Took car into ford dealership who diagnosed the problem and "found brake switch engagement bushing missing from brake pedal" and offered to replace the "brake pedal assembly" at a cost of $1,062.35. Found several forums complaining of the same exact behaviors and noting that the oem "brake pedal stop pad" had broken into pieces. I also remembered vacuuming up some plastic pieces from the driver front floor area not realizing where they had come from. The "brake pedal stop pad" itself which would cost less than $5.00 is not offered by ford, so people are finding alternatives which may be unsafe and include: "brake pedal stop pad" not designed specifically for this vehicle, zip ties, and even magnets! other ford models are affected as well. Some example forum links below. This should be a recall.https://www.carcomplaints.com/ford/mustang/2015/brakes/service_brakes.shtmlhttps://www.mustang6g.com/forums/threads/brake-light-switch-near-pedal-failure.122100/
Under normal driving conditions on a sunday evening i began to notice a decrease in brake pressure and feel. At a traffic light i then noticed the brake pedal would begin to depress toward the floor without an increase in force to depress the pedal. The vehicle later that evening reported low brake fluid. I returned the vehicle home to the garage with the intent of servicing the vehicle monday. On monday i drove out of the garage and noticed a puddle of brake fluid on the floor at the right front wheel position. I returned the vehicle to the garage and performed a visual inspection and identified the problem of a split in the rubber brake line.
The contact owns a 2015 ford fusion. While driving approximately 25 mph and making a right turn, the brakes malfunctioned and the brake pedal traveled to the floorboard when depressed. The driver lost control of the steering and the front passenger side wheel made contact with the curb. Upon inspection, it was discovered that brake fluid leaked from the vehicle. The vehicle was not diagnosed or repaired. Ford country of lewisville (1144 n. Stemmons fwy, lewisville, tx) and the manufacturer were notified of the failure. The failure mileage was 84,000.
The contact owns a 2015 ford fusion. While the vehicle was making a u turn, the brake pedal was depressed to the floorboard and failed to stop the vehicle. The contact drove to a nearby parking lot and noticed that the brake fluid low warning message was illuminated. The vehicle was not able to be driven and was towed to an independent mechanic. The mechanic diagnosed that the brake lines needed to be replaced. The contact called world ford pensacola (located at 6397 pensacola blvd, pensacola, fl 32505, (850) 476-9050) to notify them of the failure. The vehicle was repaired. The manufacturer was notified. The failure mileage was 69,375. Consumer stated i actually have the part that was replaced. The mechanic asked if i had an enemies because it appeared cut. I think it was a split due to a bad break line.
The contact owns a 2015 ford fusion. While driving down an incline at 55 mph, the brake pedal was depressed, but failed to respond without warning. Prior to the failure, an unknown sound emitted from the vehicle when the brake pedal was depressed. The contact's vehicle was stopped after it crashed into a guardrail. The air bags failed to deploy. A police report was filed. The contact sustained bruises to the head and whiplash. The driver sustained bruises to the left shoulder. Both occupants required medical attention. The vehicle was towed to the dealer where it was diagnosed that the booster brake system failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 4,765.
Bluf:safety issue related to the brake sensor pad failing, resulting in unpredictable engine performance.on 02jul21, i went to eat lunch and parked my car as normal.when i returned to my car, i noticed that my brake lights were still on, despite the engine being off and me being away from the car for 30 minutes.at the time, i assumed that i must have bumped the key fob buttons, and did not overthink it.however, as i drove the vehicle, i noticed significant loss of engine power as i sped up.as in, i would attempt to accelerate (normal rate, not aggressive), and at some random point, the engine would lose power (as though in limp mode), and would not respond to further throttle input.this could be resolved by lifting my foot completely off the gas pedal and reapplying pressure.then i would accelerate again for approx. 2-3 seconds, then encounter another loss of power (and corresponding loss of speed).as a result, my speed on the road was unpredictable, as the car was not responding to my throttle inputs properly.after a nerve-wracking drive like this, i attempted to troubleshoot the car, and found that the spacer/bearing pad that the brake sensor bears on had fractured into pieces and was no longer functioning.it appears that the car's computer believed that the brakes were being applied when they were not, and so the computer was putting the car into some sort of reduced power mode, but not giving any check engine light warnings or similar notifications (i checked with an obd reader, no codes given).ford does not sell a replacement part for this pad, so i have rigged up a short-term alternative, but i am concerned that if it, too, fails - or for anyone else encountering this problem - the erratic speed and inability to control the car will result in a traffic accident.
Back on 2/24/2019 i was behind a vehicle that had to slam in their brakes. I immediately slammed on my brakes and the peadle went to the floor. I took my car to planet ford and was told that my right front brake hose had a weak spot in the line and busted. The only explanation was due to age? at the time the car was 4 years old and only 61,000 miles! the caused me to have a wreck and costing i've $3,500? this happened in spring, tx.
While pulling out of a parking space (less than 5 mph) i heard a clank/pop sound.when i then applied my brakes they sunk to the floor and barely stopped the car.i had no brakes.brake fluid then started to puddle under the front passengers side wheeland on inspection i noticed the brake fluid dripping from the brake line.i have been current with all my car maintenance and there was never a mention of any issue with the break lines.i had this car towed and upon inspection by a mechanic it was determined that the front drivers side brake lines were also bulging and needed replacing. The front brake lines going from the caliper to the main brake line fitting, are the parts that were bad.i have attached pictures and notes from the mechanic.i have a link i can share as well as an invoice if needed.i did not share currently since it states not to put personal information on here.
Operating under normal driving conditions vehicle brake paddle dropped to the floor when stopping at an intersection and vehicle took longer then expected to stop. Stopping at an intersection vehicle rolled into intersection. I was able to lay on the horn to alert other drivers and put on hazard lights. After roll at a stop i backed up slowly out of intersection and heard brakes cranking as paddle was depressed. After pulling over safely discovered ruptured brake line to forward left hand wheel and brake fluid sprayed on in side of wheel well. After towed to the dealership the service manger claimed he has seen multiple fusions, foucs and escapes with simular issues and says this is normal wear. I told him i want the removed parts and will hold them if needed for further investigation.
Actually this happened to me twice. I was parked and when i touched the brakes to go into reverse but they went all the way to the floor. I called aaa to tow my vehicle.the 2nd time it happened i was 5 min from my house. Again i was parked at the kids game and when i pressed the brakes it made me think about the 1st experience. However it had a little pressure behind the brakes and i was able to pump my brakes to engage them thereby making it home. A friend came over added brake fluid and i was surprised that it was taking all the fluid. To my surprise all of the brake fluid was coming out on the ground. Both times the dealer claimed they were not aware of an issue with the brakes and am responsible for the cost of the repairs if it's not covered under warranty.
The contact owns a 2015 ford fusion. The contact stated that while making a turn, the brakes pulsated when the vehicle was stopped. In addition, the contact stated that while attempting to park, the brakes violently pulsated and resulted in an unintended acceleration. As a result, the contact crashed into a building. The air bags failed to deploy and the seat belt failed to retract. A police report was filed. There was one unknown injury reported that did not require medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 30,000.
On wednesday july 3, 2019, i noticed when i got into my car in the morning that my brake pedal seemed soft and i had to push it almost all the way to the floor to make my brakes work.i left for a trip that afternoon driving approximately 160 miles on the highway, and the brake softness remained the same for the next few days.however, on the trip back on 7/7/2019, when sitting in a drive-thru, my brake light came on the dash and a warning about my brake fluid being low came on the screen.i had virtually no brake power, and even when i pushed the pedal to the floor my car was still creeping forward.i managed to drive to an auto parts store where i purchased some brake fluid.this made the warning go away, but the brakes were still barely functional.i made it home, and noticed fluid leaking from the bottom of my car and all over the front passenger wheel.i took the car to a repair shop the next day (7/8/2019) where they found that one brake line had burst on the front passenger wheel, and the brake line on the front driver's wheel was about to burst.both brake lines had to be replaced.
I was in the drive thru of a fast food restaurant. When i went to press on the brake pedal, it had no pressure behind it, and i was just barely able to stop the car. I was able to get the car into a nearby parking lot. I was just barely able to stop the car using the emergency brake. My car then showed a low brake fluid warning on the dash. So i opened the hood and saw that the brake fluid reservoir was completely empty. I had a family member come pick me up and drive me home. I later came back with a bottle of brake fluid so that i could try and find the leak. I discovered that the drivers side front brake line has been blown open, and was leaking brake fluid at a substantial rate. My car is still sitting in this parking lot , and i am currently making plans to have it towed to a mechanic.
While the car was sitting in the driveway i noticed the brake lights were on.upon inspection, the silcone rubber pad that cushions the brake pedal from the brake light switch had become brittle and broke apart.the brake light switch now does not depress far enough to actuate the brake lights and they are stuck in the on position.
I was driving on my street and my brakes went completely out. Could not stop at all. There was no indication from system that i was having brake issues. I researched this problem on line, there is numerous complaints in regards of the same issue. Please contact me [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2015 ford fusion. The contact stated that the vehicle exhibited multiple failures. The vehicle lost power independently and the brake pedal failed to engage while driving. Also, after fueling the vehicle, the engine failed to start. Furthermore, when the accelerator pedal was depressed, the vehicle would not accelerate. The vehicle was taken to elk grove ford (9645 auto center drive, elk grove, ca 95757, (916) 478-7000) where it was determined that the windshield wiper fluid penetrated the brake fluid. The brake lines, calipers, and the battery were replaced twice; however, the repairs did not correct the failures and the vehicle continued to stall. The vehicle was taken back to the dealer, but they could not duplicate the failures. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was not available.
Brake failure/ right side passenger side brake hose failed. Heard a loud pop while having my foot on the brake. Went to start driving again and when i pressed my foot on the brake i couldn't stop. I had lost all braking. Brake fluid poured out and had to use the emergency brake when getting towed to stop.
The brake hose ruptured while parked.
The contact owns a 2015 ford fusion. While the contact was at a drive thru, the brakes went out and did not stop the vehicle. The contact used the emergency brake to stop the vehicle. There was no warning indicator illuminated. The vehicle was towed to mac haik ford (713-932-5000, located at 10333 katy fwy, houston, tx 77024) where it was diagnosed that there was a failure in the front brake line. The vehicle was left at the dealer for repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 49,800. *dt
Takata recallbrakes went out in car and ford dealer ship had car 1 week before fixing issue.got car back and the next day the transmission shifter went out.car looks to be in park, but it will not start and continues to roll back.car is actually in reserve- dealership says it can be at least 1.5 weeks before it can be fixed.
Brakes "automatically" apply with no warning or reason.manufacturer issued "ssm 45775" but will not tell me when.
My car was part of the recall for the bushing cable but was told by the dealership who was told by the specialty group at ford that it was not an actual recall so i will have to pay for the repairs upfront until it became alegitimate recall and the parts were available. I even had my car towed to the dealership under the impression that the cost would be covered by ford since it has something to do with the recall but now after speaking to the dealership that is not a guarantee nor is the rental car that i am having to use since my car is down due to the recall.i filed a previous complaint regarding the shifter cable bushing going out but this complaint is in regards to ford not having the bushing or the shifter cable to fix my car even though i was told that it would be fixed in a couple of days, i would pay for the repairs then they would reimburse me once it became an actual recall. I am not refusing the repairs but can not wait a month for the parts to come in nor can i afford a bill for over $500 that was part of a recall that ford issued but is now saying is not an actual recall. What am i supposed to do? i am going to go get my car and have a more reliable figure fix my car and proceed from there. Also now i am out a tow bill and $35 for 3 days on a rental since ford did not do what they said they would do stated on their declaimer that dealers will replace the shifter cable bushing at no cost to the customer except this customer. This was on their ford media website.
I had to replace the front passenger brake line in 2017 due to a leak.less than a year later, july 2018, the same thing happened and i had to replace the front driver's side front brake line due to a leak. I realized there was an issue when i was driving & the brake pedal went to the floor.only after about 15 minutes did the low brake fluid light come on after each occurrence. I had my car at the dealer last week for a recall repair and overhear another customer with a 2015 fusion say she had a brake line leak.
I found little light yellow plastic under my rug after not knowing what was wrong with my car the back light brake light won't turn off it's a little button that control the brakes now my back light won't turn offf i have to take the fuse out and my car won't go past 45-50 mph before it starts stalling. The yellow plastic i cannot find any where. What keeps popping up is hill start not available as well
The contact owns a 2015 ford fusion. While driving 25 mph, the driver's side brake line malfunctioned. The brake pedal was very loose and traveled to the floorboard. The contact was able to pull into a parking lot and bump against a curb to stop the vehicle. The vehicle was towed to an independent mechanic who repaired the driver's side brake line that was leaking brake fluid. The failure recurred with the passenger side brake line, which was also repaired by the same mechanic. In addition, the check engine indicator illuminated. The mechanic changed a coil pack on cylinder number four on the engine, but the failure recurred the following. The contact stated that the engine shook and excessive smoke poured out of the exhaust pipe. The vehicle was taken to riverside ford (2089 riverside dr, macon, ga 31204, (478) 464-2900) where they changed a spark plug on cylinder number four. The failure recurred and the vehicle was taken back to the dealer. The dealer found coolant in the engine with the fluid entering through the cylinder number four block. The dealer quoted the cost to replace the entire engine. The manufacturer stated that the vehicle was not under warranty. The contact researched the failure and found that it occurred many times with a possible engine design crack. The manufacturer did not assist and referred the contact to nhtsa. The brake failures were repaired. The failure mileage was 86,000.*ln
Traveling in traffic around 25 mph with traffic slowing to a stop the brake pedal went soft and was pressed to the floor with almost no braking at all.this resulted in a rear end collision.
The contact owns a 2015 ford fusion. The contact stated that while attempting to place the vehicle in park, the brake pedal was depressed and the brake hose fractured which caused brake fluid to leak from the vehicle. The following day the contact stated she attempted to pour additional fluid in the reservoir however, she was unable to restart the vehicle. The vehicle made an abnormal noise and was unable to be driven. The vehicle was towed to fair oaks ford lincoln (2055 w. Ogden ave, naperville, il 60540). The diagnosis was a right front brake hose rupture. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 32,000. *lnthe manufacturer offered a discount on the repair but said that the repair was not covered under the extended warranty. *dl
In june 2020, while driving and braking for stop signs and traffic lights, brake pedal started to get a little mushy, then the next time i stepped on brake i heard/felt a "pop" and brakes were failing and brake fluid light came on. I pulled off and a mechanic saw that the left brake line was broken, unsafe to drive and would need replacing.today aug 19, 2020, as i was stepping on brake to shift into gear, i heard that same "pop", my brake pedal went down very fast.i inspected car and found brake fluid sprayed all over right front wheel well and brake line was broken, making it unsafe to drive.i am very thankful this did not happen yesterday while driving on freeway and all over city streets and up and down hills.i have repair invoices for both occurrences in june and aug, but am unable to scan and attach at this time.
Driving down ctty street when the car breaks, when applied, would not depress and car would not stop adequately. Break pedal very firm to touch.. It would take every ounce of strength applied just to get the car to stop and in most cases, further down road or into intersection than expected.
Soft and low brake pedal. So i have a2015 ford fusion se i recently changed my pads and rotor on. While on,the lift my battery died. After putting it back together ansld boosting my car i then had a soft brake and the pedal would not engage until extremely far down, i have shop has bled the system numerous times changed the master cylinder and still nothing. I was told it could,be a caliper doing,this and ialso,seen online it could be the abs mod. Everything i have read is leading to the abs module but nothing can be proved so i'm left to dump money in parts and hope it gets fixed. Fixing tgungs that are not broke is insane in my eyes......
Ford fusion hybrid, stationary(parked on a slightly raiseddrive way) for 2 weeksi was on vacation. The car was parked with the gear shifterin parking. Neighbor told me brake lights came on all of a sudden. Stayed on for 3 days, and went out. Car needed jump start. Car is at ford dealership in sarasota fl. I was told the switch on the back of the brake pedal is broken. Car needs brake pedal assembly replaced.this rare part is on national back order. My car has 64000 miles on it.car has been grounded for 3 weeks already. Car has been grounded for 3 weeks already. Could this be a safety risk?
While my wife was in a drive thru moving forward slowly she reported that the rake pedal depressed all of the way to the floor and had a hard time stopping the car.wife inspected brake fluid reservoir and found it to be completely bone dry. Dealership found the right front brake line to have failed causing all of the fluid to leak out and the brakes to fail.dealership advised that the part is on back order and does not know when it will be available leaving me assed out. Also this part is not covered under our extended premium ford warranty . I have researched different online forums and have found multiple people with the exact same problems with some that were traveling at a much higher rates of speed. I think this needs to be investigated before a serious accident occurs .
Flexible brake line ruptured and caused catastrophic loss of brakes (thurs, mar 18, 2021).second time this happened - first time was about 15-18 months ago - also reported. Both times vehicle taken to mac haik ford dealership in houston, tx for service.(both times failed while in fast food waiting line).
I was in line at a drive thru and my brakes suddenly went to the floor. I was close to home so i drove carefully having to press the brakes all the way to the floor to stop,barely. I did a visual inspection and saw brake fluid coming from my right front brake line. The fluid was everywhere. The dashboard light came on when it happened. Thankfully i was not driving on the highway or this could have been fatal. The car is now 6 years old and i get regular oil changes and inspections along with routine maintenance. I carefully drove it early in the morning to a mechanic close by and it was confirmed that my brake hydraulic hose had ruptured. Mechanic says usually doesn't see happening this early on in car life. I have 75,000 on it. He recommended i replace the other 3 but cannot afford right now. The labor is expensive part. Also. Had to perform a brake bleed and add fluids again and clean up. A little over $400.00 just for that one side. Brake pads themselves are still good. Tires still good. Hope the others don't happen while driving in faster conditions or in traffic. This is dangerous, just hope i am the only one in the car when it does happen. Am planning on saving to fix the other hoses soon. I had zero warning indicators before it occurred. No pops, squeaks, or noises. It was scary, i don't trust my ford and will not drive further than a close to home range.
Heard a pop when i pressed on the brake pedal when i was stopped. Broke the brake line. Brake fluid leaked out everywhere and eventually lost all use of the brakes. The shop said that that the rubber hose on both sides were swollen. The passenger side was weak and broke.
The car was parked in a lot. I started it, put it in reverse, and the check brake system warning message came up. The brakes made a loud metallic screeching sound when i began backing. When i tried to apply the brake, it was sluggish and difficult to stop the vehicle. I had it towed to a nearby ford dealership, where they replaced a brake switch. Nine days later, the exact same thing happened, this time at my home. The car was towed to my mechanic (not the ford house), who found a code in history indicating that the problem had a technician notice that states to replace power brake booster. He could not make the car duplicate the issue after clearing the codes, so i chose not to replace it. This part and repair will be over $800! when my mechanic called the ford house to find the code they used to determine that a brake switch was out, he was told they did not make a note of the code. My mechanic went on to tell me that i should still have brakes if this happens again, but they will not be assisted by the booster and will require longer distances to stop. Since there is a technician's safety alert already posted, this has to have occurred on other vehicles, so there should be a safety recall to replace this booster. Ford did change the booster used the year after my vehicle was manufactured. I also wonder if the ford house replaced a brake switch that was actually functioning properly when they needed to replace the booster. Since we have no code to refer to, we will never know.
Rented car from enterprise car rental(734)451-2499.car lost power on two occasions while driving.first time around 9:00 am going east on 401 in canada,second time around 8:00 pm going west on 402 in canada.lost power steering, engine power, power brakes and headlights. Was able to safely pull over and had to place car in park and restarted car with ignition key. Rental car company provides two car keys with a braided chain to keep the two keys together and to discourage customer from separating the keys (need wire cutters to separate).the ford keys are very heavy and have integrated keyfob.to prevent the keys from hitting my knees, i used a tywrap to pull them closer together.
I was parked with my vehicle off.when i turned on my vehicle and put it in reverse to back out of my parking spot i heard a small pop and the brake pedal had a lot more "give" to it.i was able to push it all the way to the floor.while driving, i had to push it to the floor to slow my vehicle.i was able to safely make it to my mechanic who luckily was only 1 mile away.he told me the front right brake line was ruptured and that this is almost unheard of in a car that's only 4 years old.
03/2015 lost control of the breaks and had to use the parking breaks to attempt to stop me and u still hit another car. 07/09/2015 lost all control of breaks, instrument panel display turned white and the mft turned black, motor shut off.the dealer can't find the problem,they just do a computer reset and it temporarily fixes the problem but they reject me to put my child in this car!
While going in reverse down an incline all the dash lights turn on and steering locks up. This also happens when turning and braking at the same time. On the city streets is when it was first notice. After having the dealer computer read out and my repair shop read out both said the same thing. This repair had to be made. Right front passenger side wheel abs sensor and harness and had to remove and replace the wheel speed abs sensor and harness. I have uploaded all repair/bill and diagnostics on this 2015 car. No recalls for this problem have been reported to the maker as of yetand i have called the maker of this car's customer service dept and also on line to the facebook website and have filed a report.updated 06/01/17*lj
Vehicle was in motion after exiting the freeway from a 45 minute drive at 70 mph. Brakes needed more pressure than normal to slow and stop the car. Once vehicle came to a stop and without applying any additional pressure to the brake pedal the pedal became spongey and moved completely to the floor. I shifted the vehicle to park and tried the brakes again, this time it felt ok. I continued driving and the pedal continued to do this over and over again. I pulled into a auto parts store and checked the brake fluid, the reservoir was not showing any fluid. I proceeded into the store purchased additional brake fluid and topped off the brake fluid. Upon getting back in the vehicle i tried the brakes several times and could not get a firm pedal. I got back out of the car and inspected each of the wheel areas. Upon reaching the right front i found brake fluid running out from underneath the vehicle. After closer inspection the flex line to the caliper had failed and was spraying brake fluid when the brake pedal was pressed and sucking air into the system when the brake pedal was released. This entire time the car never reported having anything wrong with the brakes. There should have been a warning light that the brake fluid was low. Additionally, this car only has 47,000 miles on it, this line should not have failed this soon.
Antilock brake vacuum pump failed while driving on city street at 40-45 mph. Almost caused serious accident. Brake pump failure caused camshaft failure and a bearing to fall apart and put metal shavings into engine. Now engine, per dealership, will need to be replaced.
Right front brake hose blown. Engine fluid leak. Coolant is absorbed by engine to combustion chamber and come out as a white smoke through exhaust. All happened in a city street not even freeway. New engine needed and new brake hoses.
The contact owns a 2015 ford fusion. The contact stated that while his wife was driving at an undisclosed speed, the brakes failed to stop the vehicle in a reasonable time. The contact's wife continued driving and noticed that the brake pedal went to the floorboard when depressed. The contact inspected the vehicle and noticed that brake fluid was spraying onto the ground while his wife was depressing the brake pedal. The vehicle was towed to the dealer and diagnosed that the front driverā€™s side brake line had ruptured and needed to be replaced. The vehicle was not repaired and remained at the dealer awaiting the brake line to arrive. The manufacturer was not made aware of the failure. The failure mileage was 95,000.
Front left brake line hoses ruptured while driving. Replaced with oem part.ford had +/- 500k edge vehicles recalled for same issue, but not fusions of the same era using the same type hose material, likely from same vendor.occurred in parking lot at slow speed, when brake pedal was pressed it went directly to the floor and all hydraulic pressure lost.part replaced by owner with oem part.
Front right brake line hose ruptured during use on highway to slow vehicle and disengage cruise control.while doing so a loss of resistance was noticed and vehicle was safely driven to a stop with e-brake assistance.hose was replaced by owner with aftermarket part.owner still has oem part if inspection requested. Tracking number 11420735 assigned by nhtsa is for left brake line hose which ruptured 4 months earlier.
Front brake lines on ford fusion 2015 titanium broke. Only have the image of the break lines but the front drivers side break line was bubbled up and the passenger side brake line split while i was driving.my safety was put at risk when my braking system gave out in the middle of an intersection. This was confirmed by a towing company and by a break repair service company the same day.no warning lights came on until after my brake fluid had been fully drained from the car.
Recall # 18s20:hello there my shifter cable bushing which has been named in a recall failed last thursday. I was backing out of my drive way with my kids in the car and the car got stuck in park, however the car was rolling and the display said the car was in neutral. I put the brake on and set the parking brake before turning the car off. I looked under the hood and sure enough the shifter cable was visible and disconnected from the transmission. I googled a picture of the part just to confirm and was able to determine that the white pieces and corrosion that were left behind were remnants of the cable bushing which looks like a white bead. The recall number is 18s20 and the notice instructs me to go to the local dealer to have this replaced. I contacted two local ford dealers as instructed and they do not have the part. They stated that they would contact me when its available and the have no eta on part availability, however my vehicle is not drivable while i am waiting. I am a single parent with school aged children and i have to work and cannot afford a rental and there are no loaner cars being offered. I have two jobs and i had to resign from one job due to the inconvenience as the hours are late and there isn't any transportation available after a certain time.
My steering wheel locked up when in the process of making a left turn on a city street at a braking speed of about 5 mph. I had no steering control and had i been going faster, on in traffic, or on the highway at 60 mph it would likely have been catastropic. In april 2018 i took the car to my dealership complaining of a frequent but inconstant "roar" coming from the front of the car. After testing nothing was found. I experienced the same "roar" a couple of times after. When i lost steering control i tried shifting gears from drive to reverse and got a very short wheel response, but lost it within 3 seconds. I pursued this repetitive process and, after a dozen attempts finally got the car off the road.
I was driving at appx 30 mph on a city street, upon starting to stop, i hear a loud noise and i lost the ability to steer my car. The bolt that holds the power steering assist motor to the rack and pinion broke and left me with no steering capabilities. Ford issued a recall (15s14) for this bolt corrosion problem. It was replaced in 2016, however the same exact problem occurred again and upon inspecting bolt it was determined that it was in fact corroded and cracked 3/4 of the way before the final break. This is a serious safety issue within the fusion line of cars, the recommended "fix" action that was taken is not adequate to mitigate this problem from further happening and potentially causing serious consequences to drivers who assume this issue hasbeen "fixed" because they've taken their car in for recall measures. This issue will cause serious damage or loss of life if not remedied by ford immediately.
The contact owns a 2015 ford fusion. While driving various speeds, the steering column seized and the power assist failure warning indicator illuminated. The vehicle was taken to portage ford (3013 county hwy cx, portage, wi) where it was diagnosed that the gear box assembly was defective and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 41,000. The vin was not provided.
Driving with sudden loss in power steering
Started car and placed into reverse to back out of parking space.as i backed up i tried to turn my steering wheel, but couldn't.the steering wheel was completely locked and would not turn at all.after turning the car off and on several times i was finally able to drive the car.this has occurred on four separate occasions in a one month period.once at the dealership i was told that the issue was the steering gear box, a $1,700 fix for a car that is less than two years old, but out of the 36,000 basic warranty.the car is being repaired at a local ford dealer, i will provide the repair invoice once the work is complete.
My car was parked and when i turned it back on i didn't have power steering. It has been diagnosed a ford dealer (dovi motors, cortland, ny) as my power steering gear motor detached due to the bolts corroding that resulted in a loss of power steering and unsafe driving. There is an active recall for the year/make/model of my car for this exact issue but my vin was not included in the recall (number 19s26). This recall needs to be re-evaluated to prevent injury to others affected.
I've had steering and transmission issues since i purchased this car that can't be and/or won't be addressed by the dealer. The car is very hard to keep in the lane especially on the expressway. The transmission shifts very hard upon acceleration and deceleration. The suspension is weak making the car seem as if it's sinking on the drivers side and bounces way too much as well as the swaying as the car is driven and has where roll on turns. The vehicle sits too low to clear all drive ways and the wipers don't clear the windows properly. The front window always gets foggy causing the heat or ac to be used constantly.
The contact owned a 2015 ford fusion. While driving 40 mph, the steering wheel detached from the steering column. As a result, the contact crashed into a ditch. The air bags did not deploy. The contact sustained minor bruises and back pain that required medical attention. A police report was filed. The vehicle was towed to an insurance lot where it was deemed a total loss. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
I have the steering issues from defective eps programming that causes pulling to either side. The wipers don't work properly. The seats are hard and positioned wrong. The vehicle is too low. The rear makes a helicopter noise if i open the window while driving. The trans vibrates the car in eco but also shifts very hard in sport. The vehicle shut off while driving more than once. The list of problems go on and on.
2015 ford fusion 's' (epas) defect.50,200 miles on odometer at time of occurrence.vehicle was stationary.fusion's 2.5l engine (cold) would not start after being at rest for eight hours.display depicted "power steering assist fault" and "service advance trac". Vehicle would not start, even with (proper) jump.all interior and exterior lighting was very bright.towed to ford dealership.i was told by service manager that battery was "going bad" and told of $2086.00 fix to the epas (alone).i was not previously having any steering issues or concerns.notified ford inc.and was issued a "cas" case number and told to look for an email from them in two days with their resolution decision, if any.i am not optimistic.vehicle was properly maintained and always garaged.several of my service visits were at multiple ford dealerships, so maybe that will help my case.a two thousand dollar repair, on a "garage kept" three year old car, with 50k miles, albeit out of 3/36 warranty, is simply not acceptable.luckily, no one in my family was injured/killed by this defect.sadly, ford's refusal to acknowledge this problem will obviously cost lives down the road, due to epas failure, not to mention future sales.
The contact owns a 2015 ford fusion. While operating the vehicle, the steering wheel felt loose and unsecured to the steering column. The cause of the failure was not determined. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in nhtsa campaign number: 18v167000 (steering). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 81,000.
While driving 40 mph i suddenly lost power steering.display popped up with messages about power steering, stability control, cruise control, lane keeping.limped home slowly requiring extreme force to steer.not sure what is next, but i have read of others having same problems.
The contact owns a 2015 ford fusion. The contact received notification of nhtsa campaign number: 18v167000 (steering); however, the parts to do the repair were unavailable. The dealer (rivertown ford, 706-653-7420) was called and confirmed that parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 ford fusion. The contact stated that the steering wheel was loose. The contact was uncertain if the screw that was holding the steering wheel had come out of place or fractured. The vehicle was not diagnosed by a dealer. The vehicle was inspected by a repair facility from the independent source who sold the vehicle. The contact was uncertain if the vehicle was excluded from nhtsa campaign number: 15v250000 (steering). The manufacturer was notified of the failure months later. The vin was not available. The approximate failure mileage was 38,000.
The contact owns a 2015 ford fusion. While driving various speeds, there was an abnormal grinding noise when the steering wheel was turned left or right. Also, the steering assist warning indicator illuminated. The vehicle was taken to an independent mechanic who stated that there was a gap in the steering. The vehicle was taken to woodhouse ford south (2288 osage ranch blvd, plattsmouth, ne 68048, (402) 296-9000) where it was diagnosed that the steering gear needed to be replaced and the steering wheel bolts were fractured. The vehicle was not repaired. The manufacturer was contacted and did not assist. The contact stated that the failure was similar to nhtsa campaign number: 18v167000 (steering). The failure mileage was approximately 50,000.
I was driving earlier this year, traveling down the interstate at 70 mph when my steering wheel came completely loose. I was able to get pulled over with no damage, but did have to get it to a dealership to have the steering wheel put back on properly. I was charged by the dealership for the service.
This email is to notify you that your web site does not indicate any open recalls for the above listed vin number. However both the ford motor company and a car fax report indicates recall 15s14 as a gear box recall that is still open.i was thinking of buying this vehicle and very disappointed that your safety dept records are not correct.my telephone number is [xxx] if you care to call and discuss.ronparts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*cc
While driving my car power steering was lost while turning. I almost ran into another vehicle but was able to pull my steering wheel fast enough even though it was very hard to turn
The contact owns a 2015 ford fusion. While the contact's daughter was driving 45 mph, the steering wheel turned to the right and became difficult to turn. There were no warning indicators illuminated. The driver was able to drive to her residence. The contact associated the failure with nhtsa campaign number: 15v250000 (steering). The vehicle was taken to larry h. Miller super ford salt lake city (located at 1340 s. 500 w, salt lake city, ut 84115, (801) 783-4473) where it was diagnosed that the steering assembly and an unknown wire for the power train needed to be replaced. The vehicle was repaired. The manufacturer was notified. The failure mileage was 110,000.
Power steering makes loud thunking sounds whenever i turn right or left, whether car is moving or stopped. It's coming from the steering rack mechanism itself.
The contact owns a 2015 ford fusion. While driving approximately 15 mph, the power steering seized. As a result, the vehicle drove over a curb and damaged the underbody protection panel. The vehicle was driven to the dealer, but they were unable to duplicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 8,000.
Noticed that steering wheel was loose while driving vehicle home from work for lunch at 12:00 on 10/27/17.only wheel is loose- steering column is latched and stationary. Wheel has at leas 1/2" of give on all sides.
Traveling west on i-696 before the scotia rd., oak park, mi overpass at 8:50pm. Mostly sunny weather at about 80 degrees fahrenheit.the highway just started to curve to the left.the lane-keeping assist jerked the wheel hard to the left when the vehicle was fully still in the center lane.this caused an over-correction by myself, the driver, to the right nearly side swiping the car next to me.contact was avoided but the assist mode nearly caused an accident at high speeds with heavy traffic in the area.the assist mode has since been disabled and alert mode only is on.sensitivity of the assist mode was 'normal' at the time of the incident.approximate google map coordinates are 42.474883, -83.165321.
The contact owns a 2015 ford fusion. While driving 20 mph, the contact experienced a failure with the transmission cord and stated that the gears failed to engage. The contact pulled the vehicle over and had it towed home. The contact received notification of nhtsa campaign numbers: 18v167000 (steering) and 18v471000 (power train). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Maplecrest ford lincoln (2800 springfield ave, vauxhall, nj 07088, (908) 964-7700) was contacted and confirmed that the parts were not available for the recall remedy. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 47,000. Parts distribution disconnect.
The contact owns a 2015 ford fusion. The contact stated that the power steering was faulty and the steering wheel seizedmany times when attempting to turn. The power steering indicator illuminated. An independent mechanic stated that the power steering seized. The vehicle was taken to medford ford (186 nj-70, medford, nj 08055, (888) 508-9703), but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 59,319.
Noticed that the steering wheel is loose.
The steering wheel has come loose from the steering column.
Sudden loss of power steering. Power steering assist fault message on dashboard screen
Steering system has completely locked on initial starting vehicle.car will shift into drive and reverse, but will not steer left or right.this happened on two occasions, 2/14 and 15/2020.steering will only become operational after car has become heated, after approximately 20 minutes.this all happened early morning hour of temperature of approximately 8 degrees.this also happened on my last ford fusion 2010, which i traded in for this ford fusion.
The steering is making a knocking noise when turn it 1 way or the other.took to mechanic and was told 2 bolts are broken on the steering gear motor.they told me there was a recall #15s14 from ford to take care of this and that they would have to do the work.took to ford dealer and they said the recall is not in my state of south dakota and that i'd have to pay $1800 to have it fixed.the car has less then 36,000 miles and is out of the warranty and not happy that it does not include every ford fusion in that year.have called ford customer service and have just pond me off.the car is parked as don't dare drive it!!!
Nhtsa recall 15v250; ford recall 15s14.i bought this car approximately 3 years ago and they have yet to offer a repair for this recall.
Recall number:18s20 nhtsa recall number:18v471on july 20,2018 approximately 3:45am i pulled in a parking lot i put my car in park and went to get out of my vehicle and my vehicle began to roll backwards almost running over my foot as i was exiting my vehicle , i immediately jumped back inside terrified and held my foot on the brake while having an panic attack. I sat for hours holding my foot on the brake because i couldn't breathe and couldn't think when i finally could catch my breath after several phone call attempts i finally got a relative on the phone and asked what to do, they suggested putting my emergency brake on until i could contact my dealership which didn't open until 9:30am. After testing i received a phone call saying the bushings that attach the shifter cable to the transmission had detached from the transmission causing my vehicle to be in park but stuck in reverse causing the vehicle to roll backwards without me knowing because i think it's in park and there's no sign of me knowing it's stuck in reverse except when it started to roll away and almost over me as i was getting out. This has been such an big inconvenience for me this has caused me to miss work from 7/20/2018-7/24/2018 because i had no transportation to work (my commute to work is 1.5 hours), my son was not able to go to childcare,ect. And ford has offered me no help because they say the replacement bushings aren't even in production yet. Ford is telling me there is nothing they can do because the recall is not active yet so now i have to lose my job, only income, my bills have become delinquent due to me not having transportation to and from work this is not right and ford should not treat customers this way and should accommodate me until they figure out a solution this recall should have been handled in a more timely manner im paying money for a car and i have no transportation.
The contact owns a 2015 ford fusion. While driving 25 mph, the center unknown part of the steering column detached from the vehicle as well as the air bag. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 8,000.
The contact owns a 2015 ford fusion. The contact stated that the vehicle loss power steering while pulling out of the driveway and became difficult to steer. The vehicle was taken to an independent mechanic and was diagnosed that the steering gear motor detached from the gear housing. The contact was informed that the electric power steering assist system needed to be replaced. The vehicle was not repaired. The mechanic informed of nhtsa campaign number: 19v632000 (steering) however, the vin was not included. The contact stated that the vehicle experienced the same failure listed in the recall. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was approximately 83,000.
Unknown cause for power steering failure at 61,000 miles
The contact owns a 2015 ford fusion. While operating the vehicle, the power steering assist failed and caused the steering wheel to become very difficult to turn in either direction. The vehicle was taken to an unknown dealer to be diagnosed. The contact was informed that the steering rack was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. There was no assistance offered. The failure mileage was 100,000.
The contact owns a 2015 ford fusion. While driving 35 mph and attempting to turn, the ability to steer became difficult and "power steering assist" appeared on the message board. The contact pulled the vehicle over to the side of the road and then drove home at a very low speed. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 65,000.
The contact owns a 2015 ford fusion. The contact stated that while driving, the power steering malfunctioned causing the steering wheel to become very difficult to turn in either direction. The contact indicated that the failure occurred while driving in the rain or snow with the temperature below 50 degrees. The cause of the failure was not determined. The manufacturer was notified but no assistance was offered. The contact was informed that the vehicle was not included in the nhtsa campaign number 14v704000 (steering). The contact stated that the vehicle experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 50,000.
The contact owns a 2015 ford fusion. The contact received notification of nhtsa campaign number: 18v167000 (steering); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bommarito ford (675 dunn rd, hazelwood, mo 63042, (314) 895-0600) was contacted and confirmed that the parts were not available after july of 2018 for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 ford fusion. While driving less than 25 mph, the steering wheel seized. The contact had to restart the vehicle approximately four times before the steering wheel would work properly. In addition, the warning indicators on the steering wheel illuminated. The vehicle was taken to the dealer (healey ford lincoln, 2528 route 17m, goshen, ny 10924, (877) 706-3640) where it was diagnosed that the steering wheel failed. The vehicle was not repaired. The manufacturer was contacted and stated that there were no recalls for the failure. The failure mileage was 72,880.
The steering became a little wobbly over the past two weeks and on saturday 9/23)17 while driving to athens went to turn in gas station and the steering wheel fell off in my lap. My insurance agent happened to be riding in the dark when it happened as was my grandson. I have at least6 other witnesses.
Was driving last thursday nov 10 2016 on my way to work, stop at red light then made a left hand turn and could not control my steering. Almost hit telephone pole due to not be able to turn my steering wheel. Had to call tow truck and tow it into hagerstown ford. Need to order whole new steering box. I wonder how this could happen to a vehicle only one year old with only 70,000 miles. I seen they had recall 15s14 regarding the steering. I was never notifty.
Driving on most any road above 30 mph the steering pulls left or right unpredictably.steering at highway speeds through a long curve the steering pulls hard causing difficulty in maintaining desired direction. The symptoms i experience are well documented in class action suit: case5:14-cv-02989-hrl.the epas system coupled with pdc (pull drift compensation) causes the steering effort to be unpredictable. Ultimately the car is difficult to handle at highway speeds.
The contact owns a 2015 ford fusion. While driving 10 mph, the power steering seized without warning and "steering loss, stop safely" appeared on the instrument panel. The contact engaged the reverse gear to correct the failure and pulled the vehicle over to the side of the road. Cella ford in newbern, north carolina was made aware of the failure and stated that the failure was under recall, but the vin was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
The steering wheel became loose and has very much play almost about to fall off. It wouldn't surprise me if it did.
My daughter was driving on highway i-45 when she encountered some snow. The steering assist light, the tire pressure light and advance trac light came on. Power was lost to the steering wheel making it extremely hard for here to steer the vehicle. The fault maybe a wheel sensor or some other component causing this to happen. I really don't know. Luckily no one was injured and no police was involve.
Takata recall i did a wheel aligment on 2015 ford fusion cause it pulls right real hard on acceleration.the aligment said it was just fine but the toe was out of adjustment in the front and rear tires.the car still pulls right on ecceleration and now its pulls harder sometimes.my other problem is i can't pull the seat to put it on it's stuck and ford is telling me it's not a warranty problem.i'm mad ford wont fix there screw ups and once this is fixed i will never buy another ford product again.
Steering wheel came loose coming out of parking garage and almost wrecked. Dealer stated they tightened the bolt and hopefully it doesn't come loose again. Have had the transmission cooler replaced at 300 miles which broke down on highway. Emergency brake warning came on driving down freeway emergency brake initiated causing car to stop and almost wreck. The dealer said they fixed a sensor.
The contact owns a 2015 ford fusion. After starting the vehicle, the contact discovered that the steering wheel assembly was not secured properly. The steering wheel felt very loose and would move from side to side, and up and down. While operating the vehicle, the steering became more difficult to control due to the failure. The vehicle was not diagnosed or repaired. The manfacturer and dealer were not notified. The failure mileage was 75,000.
2015 ford fusion with 85,000 miles had steering gear fail. Vehicle already had recall for corrosion on steering box bolts. Steering gears are built for 10/12/15 years and this failed in under 6 years. This is unacceptable. My son was driving and the power steering shut down and the vehicle drives as if it doesn't have power steering. The tsc off and tsc indicator lights are lit up on the dash.
The contact owns a 2015 ford fusion. The contact stated that nhtsa campaign number: 18v167000 (steering) exceeded a reasonable amount of time for repair. Maxwell ford (5000 south frontage road, austin, texas 78745, (512) 443-5055) stated that parts were unavailable. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 ford fusion. The contact stated that while driving and making a left turn the power steering ceased with several unknown warning lights illuminated. The vehicle was turned off and restarted. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to nhtsa. The failure mileage was approximately 62,000.
Dead battery and now have issues with power steering assist!
I rented a 2015 ford fusion se4 for 2 weeks from enterprise rental car location at 2090 n sr7, hollywood, fl33021, ph.no. 954-964-9954. During the drive back to enterprise to return the vehicle, my knee brushed up against the fob dangling from the keyed ignition switch, the key rotated to the acc position from the run/on position and the engine stopped. I was in drive at the time, so i stopped the vehicle, placed the transmission shifter in park and restarted the engine. On arrival at enterprise while stopped in their parking lot with foot on the brake and the transmission in drive, i was able without any difficulty to turn the ignition key to accessory or off while the transmission was still in drive. Idemonstrated this same procedure to the enterprise agent, but felt that nhtsa and ford need to know that this vehicle is unsafe to drive prior to repairs to the ignition switch. I emailed ford with a similar report to this one.vin:[xxx]fl tag # [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2015 ford fusion. While driving approximately 20 mph, the steering assist warning indicator illuminated and the steering seized. Brandon ford (located at 9090 e adamo dr, tampa, fl 33619, (813) 246-3673) was called and an appointment was scheduled to have the vehicle diagnosed and repaired. The vehicle was not included in nhtsa campaign number: 18v167000 (steering). The manufacturer was contacted. The approximate failure mileage was 52,000.
While driving on local road loss of power steering and abs systems. Similar to recent recall of other ford fusions, but my vin is not covered by the recall.
When steering the car in a turn, such as on and off ramps, the steering wheel will jerk in the direction of steering and the (tcs) traction control system light comes on. This began happening after taking the car to the dealership to have a recalled steering bolt replaced. I have taken the car to three ford dealerships, and none of them can find anything wrong. I took the car to the ford dealership recently on 2-26-2121 and was told that the steering ball joint needed to be replaced for $610.00 which i found absurd.
Steering wheel constantly pulls to the right and feels loose. After many mechanic shop trips and new tires. The issue has not been resolved.
Fuse continues to pop. The vehicle was driven to a grocery store and after the shopping the vehicle started up briefly then died. We changed the fuse at the parking lot but it popped the fuse again. We ended up having it towed. The mechanic believes it is a fuel pump issue or wiring to the fuel pump. We are on military orders in italy and have been unable to reach ford to authorize repair since we do have a valid extended warranty. Italian ford dealers will not work on american spec cars. We have a certified mechanic who has access to ford but needs the authorization code in order to start repairs and recalls. We are getting the run around with ford's customer service hotlines and no one seems to be willing to help. We cannot ship the vehicle back to the states with active recalls on it. The vehicle is completely broke down currently. We are upset on how ford supports its military!
The contact owns a 2015 ford fusion. The contact stated that the vehicle would veer to the left and there was a loss of power steering ability. The steering assist fault, battery, traction control, and stabilitrak warning indicators illuminated. The vehicle was towed to tri lakes ford (180 state hwy t, branson, mo) where it was diagnosed that the steering gear was defective and needed to be replaced. The manufacturer stated that the vehicle was included in nhtsa campaign number: 18v167000 (steering). The failure mileage was approximately 96,000. Ford recall number: 15s14, ford recall number: 18s08. Nhsta recall bulletin:15v250000. Nhsta recall bulletin: 18v167000
The steering wheel has come loose. I have had it tightened at local mechanic but it has come loose again. Mechanic advised the steering wheel bolt had "backed" out. I am concerned the steering wheel will come loose while driving. Date of occurrence below is estimate of first time noticed and the problem is recurring.
Driving steering eletric went out with out any warning kingsport tn took it to ford they told us what wrong
The contact owns a 2015 ford fusion. The contact received notification of nhtsa campaign number: 15v250000 (steering) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer scheduled a recall appointment on july 14, 2015 and, once the contact arrived for the recall repair, indicated that the part needed was not available. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2015 ford fusion. The contact stated that the power steering stopped functioning when the vehicle was first started. The contact had to turn off and restart the vehicle to get the power steering to unlock. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was 51,000.
Started car and several warnings popped up on display... Something about "hill assist" not available, "steering assist fault service required", and "service advancetrac". Steering wheel felt like it was still locked... Turns out it was just extremely difficult to turn. I'm 6'3" 200+ lbs. If it's difficult for me to turn, it would be impossible for most people. If this had failed while the car was in motion, someone could have been seriously injured or worse. Ford had this same problem on 2011-2012 fusions and issued a recall and now it's still happening on 2015 models. This needs to be recalled immediately as ford never really fixed the problem.excerpt from 2011-2012 fusion recall:ford is issuing a safety recall for approximately 423,000 vehicles (actual 422,814) including certain 2011-2013 ford taurus and flex vehicles, lincoln mks and mkt vehicles, for certain 2011-2012 ford fusion and lincoln mkz vehicles, and for certain 2011 mercury milan vehicles in north america for a potential intermittent electrical connection in the steering gear that might result in the loss of electric power steering assist while driving. If this happens, the steering system defaults to manual steering mode, making the vehicle more difficult to steer, especially at lower speeds. This could result in the increased risk of a crash.
The contact owns a 2015 ford fusion. The contact stated that while his wife was driving 5 mph, the steering assist fault, service required and service advance trac warning lights flashed on the instrument panel as the vehicle simultaneously loss power steering functionality. The contact's wife restarted the vehicle and the vehicle resumed normal operation. Upon investigation, the contact discovered nhtsa campaign number: 15v250000 (steering) which he linked to the failure. Nielsen ford (375 nj-23, wantage, nj 07461) was contacted about the failure and the contact was informed that his vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 118,000.
The contact owns a 2015 ford fusion. While operating the vehicle, the steering wheel felt loose and unsecured to the steering column. The cause of the failure was not determined. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in nhtsa campaign number: 18v167000 (steering). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 81,000.
The contact owns a 2015 ford fusion. The contact received notification of nhtsa campaign numbers: 16v875000 (seat belts) and 18v167000 (steering); however, the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called felix sabates ford lincoln at (704) 552-2760 (7601 s blvd, charlotte, nc 28273) and was informed that parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available for nhtsa campaign number: 16v875000 (seat belts) and parts distribution disconnect for nhtsa campaign number: 18v167000 (steering).
My daughter was driving home and power steering went out on the car.she turned the car off and back on and it was still out.drove car to dealership a few days later (power steering was ok at that point) and they said that the car was programmed with wrong codes and reprogrammed it.said it must have been done at the factory. Ten days later on 4/6/15, power steering is out again.she was exiting the interstate at approximately 55-60mph and it went out.drove car home approx. 10 miles w/out steering assist.
I was driving back from grocery shopping when i lost control over steering. The moment when i lost control was during my slight right turn moving at speed of about 30mph i did not know what happened at the moment because i was more focused to not hit anyone presenr at that moment on the road. Good thing is that school across the road was closed because timing when this happen was around the time when parents usually pick their kids for school. After i parked car i investigate to see what had happen. There were three messages indicating that something was wrong: 1. Steering assist fault - service required, 2. Service advancetrac and 3. Hill start assist not available. I was searching today to see other people experiance and results were positive a lot of cases like this one. Things that all reports have in common is that all owners needed to pay to fix car no option for recal. Eventhough that models like this one used to have several things that needed to be changed on similat things in the past.
On july 5th when i got in my vehicle to go to work i tried to start the car and at first it wouldn't start. Tried again and the car started and then many warning lights flashed on the dashboard. Power steering assist faultand traction control on. And told o service immediately.i tried backing out of my garage but steering wheel was completely locked up and unable to steer. Had the car towed to dealership after 5 days was called back and was told the he power steering rack would have to be replaced and the battery was bad too. For a total cost of $2600. From other reports online his happens frequently with fusions. There was a recall for the steering rack by my model was not included. Only 42,000 miles on car with regular driving and parked in garage when not in use. Vehicle should not have failed this quickly. If i was driving when this happened i would have had not control and most likely would have crashed.
On july 23, i received a call from my wife saying her car would not start. After starting the car, we notice the power steering would notturn. Warning lights on the dashboard for power steering failure was flashing. Along with a few other service engine warning. While waiting for a tow truck, did research on youtube to see if this was a common problem. Well,to my surprise. Youtube was loaded with the same problem. My car is just over two years old.
On july 26, 2017 i experienced a near total loss of steering of my 2015 ford fusion while driving in a parking garage. Warning lights indicating a loss of power steering assist and of traction control activated. Steering returned to normal after restarting the vehicle. My ford dealership was contacted. I tried to then drive to the dealership for repair when the problem repeated itself. I got safely to the side of the road and arranged for a tow. The problem was diagnosed as being a failed steering gear assembly and the power steering rack was replaced, costing $1,871.42.a brief internet search indicates there have been at least three recalls of fusions (and other ford / lincoln models) for power steering assist failure (6/11/2013; 5/2/2015; 6/27/2015). This is apparently a common problem with fusions andreports of symptoms identical to those described herein are numerous.the actual failure that caused this event is unknown: codes were pulled that indicated the electric steering rack assembly needed replacement but this does not pinpoint what part of the assembly was at fault.when asked what would cause this loss of steering on a vehicle having 59,666 miles on it, the ford service manager suggested it was due to "driving over rough roads". This explanation, whether true or not, is absurd and unacceptable. The vehicle is operated under the same road conditions common to all drivers. If the design and manufacture of the fusion steering system is delicate enough to fail under normal use it should be replaced.problems that result in compromised steering or braking are life-threatening. It would seem to be only a matter of time before the ongoing steering problems with the fusion results in death.
Upon returning from a long trip and approximately 3 miles from home, the steering wheel of the car began to vibrate heavily and as i turned a corner, the dashboard lit up like a christmas tree and i lost my power steering. The info on the dashboard informed me the vehicle had lost the power steering and traction control and i was to seek service immediately. By driving slowly, i was able to make it home steering manually. The dealer was notified immediately and they arranged to tow the car to the dealership. Two days later i was contacted by the dealership and informed the steering gear had failed and would need to be replaced. Because of the serious nature of this defect and the fact that i had just purchased the car new on 6/15/15, i requested a replacement vehicle but was told ford would not do that. I contacted ford corp. And my case was turned over to the regional mgr. Of this area and he also informed me that the car would not be bought back but would be repaired under warranty. As compensation my new car warranty was extended to 5 years.i shudder to think what might have happened to my wife and myself had this steering failure had happened at the highway speeds we had just been traveling and am now nervous about the overall quality of this vehicle.i feel the public should be made aware of the potential of this dangerous, serious defect in the ford fusion.
While iam driving sometime air bags image light up on the speedometer, collision warning will also light up and steering getting tighter .this is happening while iam driving on the streets and some time its happening on freeway too
The contact owns a 2015 ford fusion. The contact received notification of nhtsa campaign number: 15v250000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sheehy ford lincoln in richmond, virginia was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Steering will pull left or right uncontrollablythis problem has been happening on a regular basis . Whiledrivingthe steering will pull the car left or right without warning. It seems to happen when nearing a corner or curve in the road but is not limited to that. After several occurrences my wife is now afraid to drive the car. We had a close call when the wheel suddenly turned to the right while we were attempting to pass a vehicle. People can be seriously hurt or die from this problem. I have not seen any recall from ford on this problem and the dealerships i inquired at (2) have no knowledge of the problem. I am afraid it may cause a serious accident. This issue needs to be addressed,
The steering will is loose and there is a significant jiggling up and down/ side to side.this is not a tire or brake issues.the steering wheel is loose and wiggles even when the car is not running and/or in park.the car has ~38k miles and this problem started about a month ago.
The contact owns a 2015 ford fusion. The contact stated that the vehicle experienced multiple electrical and computer malfunctions, including the front windshield wipers randomly activated and bounced up and down. The instrument cluster lights shut off and the gauges stopped working. In addition, the steering wheel became difficult to turn and the vehicle would not immediately start. The cause of the failures was not determined. An unknown dealer was notified of the failures. The manufacturer was not notified. The failure mileage was 58,000.
Driving on the highway for about 1 hour, i felt my steering getting hard, then a warning came on saying " steering service now" , exited the freeway came to a stop my car turned off, turned it back on and this warning came on"steering loss" my power steering was locked and very hard for me to maneuver off the road.
Power steering motor bolts corroded and broke at 65,000 miles. The mechanic informed me of a previous ford recall being safety recall 15s14. However, this recall only extended until march 13th, 2015, whereas my car was manufactured on march 24th, 2015. Based on this technicality ford refused to cover my vehicle's numerous times. The vehicle was in motion and i nearly lost control of the vehicle. Had this happened on the thruway it is very likely i would have been involved in a serious accident. There is an attached invoice attached for the details of the repair, the cost of the repair totaled $1,878.53.
Moved my transmission from drive to park and it got stuck in park. Tried to move it back to drive but transmission wouldn't shift. In car the transmission shifts to drive but it doesn't move
The rpms rev and shifting hesitates. Was at a stop light, went to drive off from light and it stalled in intersection as it was stuck in gear and finally went into gear. It slow, hard shifts at usual times. The stalling happens out of the blue. I do not go far because i don't want to have an accident from it stalling in gear! i've put so much money on tranny work, this is ridiculous to not have a safe vehicle and have to worry about being stranded.
The contact owns a 2015 ford fusion. The contact stated that upon start of the vehicle, the power steering failed to operate as needed with the power steering assist failure warning message displayed on the instrument panel. The contact stated that excessive force was needed to steer the vehicle. The contact initially took the vehicle to an independent mechanic who did not have the proper tools to diagnose the failure. The vehicle was then taken to murray motors lock haven (910 bellefonte ave, lock haven, pa 17745) where he was informed that there were no recalls on the vehicle. Upon investigation, the contact discovered nhtsa campaign number: 15v250000 (steering) which he linked to the failure however, the vin was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 47,000.
The contact owns a 2015 ford fusion. When the vehicle was started, the steering assist warning indicator illuminated and the steering wheel seized. The contact went to joe holland chevrolet & imports (210 maccorkle ave sw, south charleston, wv 25303, (304) 744-1561) without her vehicle and was informed of nhtsa campaign number: 19v632000 (steering). The dealer informed the contact to take the vehicle to a ford dealer. The contact went to todd judy ford (1900 patrick st plaza, charleston, wv 25387, (304) 344-1601) and was informed that the only recall associated with her vehicle was for the takata air bags. The contact was provided a cost estimate for a diagnostic test to determine the cause of the failure. The contact notified the manufacturer and was informed that the only recall they found on the vehicle was for the air bags. The manufacturer offered no further assistance. The vehicle was not repaired. The failure mileage was approximately 40,000. Vin tool confirms parts not available.
Rented car from enterprise car rental(734)451-2499.car lost power on two occasions while driving.first time around 9:00 am going east on 401 in canada,second time around 8:00 pm going west on 402 in canada.lost power steering, engine power, power brakes and headlights. Was able to safely pull over and had to place car in park and restarted car with ignition key. Rental car company provides two car keys with a braided chain to keep the two keys together and to discourage customer from separating the keys (need wire cutters to separate).the ford keys are very heavy and have integrated keyfob.to prevent the keys from hitting my knees, i used a tywrap to pull them closer together.
When driving the car at higher speeds the steering wheel pulls to the left or right.it feels like i have to work at driving the vehicle.
2015 ford fusion.consumer writes in regards to vehicle power steering recall notice issues.the consumer stated at the time he took possession of the vehicle, he was not informed of any pending or existing recalls regarding the steering.recall # 15v250000..
Steering wheel has become loose.can easily move up and down and side to side.
Electric power assist system failure. Car hard to turn.
The contact owns a 2015 ford fusion. Before starting the vehicle, it was discovered that the steering wheel was extremely loose and would physically move approximately 1 to 2 inches in either direction. The vehicle was immediately taken to the dealer (lake ford in lewistown, pa) where it was diagnosed that the steering wheel bolts were faulty and did not have the proper tread to secure the steering wheel in position. The failure was repaired by replacing the bolts and applying a tread lock adhesive to the bolts. The manufacturer was not notified of the failure. The failure mileage was 30,000.
2015 ford fusion. Consumer writes in regards to steering wheel safety recall. *ldthe consumer stated the keys to the vehicle were stolen and requested information on how to handle the situation.
The exact problem with the recall 15s14 happened to my 2015 ford fusion energi. For some reason mine is not listed even though it fits the dates, make and model of the recall and the exact problem as the recall.i had to have the steering gear motor replaced because the bolts corroded off. Can we get my vin added and reimbursed.
Takata recall. I was driving to work when all the sudden i coudnt turn my steering wheelleft or right can drive straight but trying to turn t o make a left or right was impossible. I drove it to work that morning but it was so dangerous because it took me a long time to make turns since the steering wheel was so heavy to turn.i took it to for dealer ship and it took them 2 days before they could give me a diagnoses. They told it the steering wheel gear/ steeringmodule needed to get replaced. Electrical power outage on the sheering wheel module. They first told me it would cast $1,300.00 then 2 days later $1700.00 i spoke to a supervisor and he told me $2200.0 when i told him i already got a quotefrom his mechanic, he said $1600.00
Sudden loss of power steering while driving on a city street and making a turn through an intersection. Repair required is complete replacement of the electronic steering assembly gear.
My vehicle has stalled multiple times during motion and when it was in stationary. There was a message popping up on the dashboard saying "transmission not in park", i took it to multiple dealers to see if they can find the issue and all of them said that their computer isn't detecting the issue that i'm having. So they can't duplicate my concern. I even opened up a lemon law case in nj so hopefully they can help me.
Steering wheel has become extremely loose and viable. It moves back and forth and sideways. Happened rather suddenly.
My vehicle's battery drained out because we hadn't been driving the vehicle much due to covid stay-home orders in michigan and staying at home over the holidays. We rolled it out of the garage and jump started it in the driveway, then let it run for an hour to recharge the battery rather than driving it because our power steering and advance trac were showing fault messages and it was very difficult to steer the vehicle. The messages didn't go away after we turned it off and restarted it.we even left it overnight and tried the next morning. The messages are as follows:low battery features temporarily turned offsteering assist fault service requiredservice advance tracthere are also two warning lights showing a car skidding, one with the text "off" under it.i believe these are the traction control warning lights.looking on the internet, i see there have been recalls for steering problems related to theelectric power steering assist systemshttps://www.consumerreports.org/car-recalls-defects/ford-recalls-sedans-and-suvs-steering-problem/http://www.fordproblems.com/epas/i contacted ford to see if they could provide some advice or assistance.there don't seem to be any recalls associated with this issue for my vehicle's vin.they suggested i try turning it off and turning it on again (a "key cycle") to see if it would reset, which i have done a few times with no success.they then suggested taking it to the dealership to have it checked out.i don't feel safe driving with the steering wheel being so difficult to turn, so will need to have it towed. I also i fear i could be expensive to get this fixed if ford does not recognize this as a service issue.i thought i should document this in case other vehicle owners have experienced similar problems and this is in fact a systematic issue, not an isolated case.
The contact owns a 2015 ford fusion. The contact stated that the steering wheel was loose and jiggled without warning. The vehicle was taken to cowles parkway ford (703-986-5500, located at 13779 noblewood plz, woodbridge, va 22193) where a diagnostic test was recommended. The failure was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was 65,002.
For no reason at all the steering assist fault needs serviced continuously comes on while driving or sitting still making it impossible to steer. Has noticed this is a common problem among ford vehicles my car has less than 100000 miles on it. There's no rhyme or reason when it happens or any warning. Could make a car crash a very real possibility.
My steering wheel became loose while driving
I started my car to go to work this morning.the steering wheel was locked in place.my dashboard indicated two warnings: 1)steering assist fault.service required.2) service advance traction.i see there have been other steering complaints for this model.my vehicle has only 31,351 miles
The contact owns a 2015 ford fusion. While making a left turn at approximately 5 mph, the steering column seized and could not be moved. The failure occurred without warning. The contact had to use excessive effort to drive home. Pearson honda (14001 hull st rd, midlothian, va) was called, but the vehicle was not diagnosed or repaired due to lack of communication from the dealer. The manufacturer was notified. The failure mileage was approximately 22,000.*consumer stated the steering wheel of my 2015 ford fusion locked when making a low speed left turn at about 5mph. The steering being unreliable, a deputy sheriff follow me home (for safety reasons). The steering wheel of my 2015 ford fusion locked when making a low speed left turn at about 5mph. The steering, being unreliable a deputy sheriff followed me home (for safety reasons). The steering wheel locked several more times before the deputy arrived, on scene. Halls ford-hyundai could find no problem, after having possession of car for 5 days.updated 10/29/18
The car was being driven 30-40 mph.there were no warning lights on and no prior issues.power steering failed preventing the car from being steered.luckily the road was straight and no cars were around.car was stopped blocking the lane it was in.if the road was curving or traffic was around a crash would have been unavoidable.at time of failure lights started to flash including the message 'power steering assist fault".car was towed to dealer.steering gear replaced at a cost of $2,997.mileage on the car was 53,000 miles
The contact owns a 2015 ford fusion. The contact stated that the vehicle would veer to the left and there was a loss of power steering ability. The steering assist fault, battery, traction control, and stabilitrak warning indicators illuminated. The vehicle was towed to tri lakes ford (180 state hwy t, branson, mo) where it was diagnosed that the steering gear was defective and needed to be replaced. The manufacturer stated that the vehicle was included in nhtsa campaign number: 18v167000 (steering). The failure mileage was approximately 96,000. Ford recall number: 15s14, ford recall number: 18s08. Nhsta recall bulletin:15v250000. Nhsta recall bulletin: 18v167000
The contact owns a 2015 ford fusion. While reversing out of the driveway, the steering wheel seized and the power steering assist fault, service requested warning indicator illuminated. The contact had the vehicle towed to (rub ford inc, 219 liberty st, gardner, il 60424, (818)-237-2901) where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that an investigation would be performed. The failure mileage was 37,810.
The contact owns a 2015 ford fusion. While reversing out of the driveway, the steering wheel seized and the power steering assist fault, service requested warning indicator illuminated. The contact had the vehicle towed to (rub ford inc, 219 liberty st, gardner, il 60424, (818)-237-2901) where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that an investigation would be performed. The failure mileage was 37,810.
The contact owns a 2015 ford fusion.the contact stated that while driving approximately 55 mph, there was a loud knocking noise heard when the rear window was open. The contact mentioned that the noise was caused by the pressured in the vehicle which worsen the faster the vehicle would go.the failure recurred on multiple occasions. The vehicle was taken to a dealer. The vehicle was not repaired.the manufacturer was notified of the failure. The approximate failure was 126,000.
Trunk randomly opens on its own.opens constantly throughout day even when driving down road.things have blown out of trunk while driving and have caused me to have to pull over on side of road and potentially cause accidents.
Trunk opened while going down a highway. Has opened on its own multiple times while in motion, twice while stationary.
Driver side passenger door handle broke and the latch to lock the door to the frame does not hold unless manually pushing the latch on the door itself down to enable the latch to catch and hold the bar on the frame. Otherwise, the door is not secured to the frame. The door handle has been sticking for a few days and on sunday may 21, 2017 i tried to open the driver side passenger door and the handle pulled away from the door and would not open. I had to open the said door from the inside. I tried pushing the handle back in and it would not push in. It is dangerous and afraid the door may open during vehicle operation.
I received notice of recall 20s15 / 20v-177 approximately 7 weeks ago, and my dealership has been unable and unwilling to schedule a service appointment after 6 attempts at contact and scheduling. The dealership in question isbig mike naughtin ford150 s havana staurora, co 80012
I opened the rear driver door, placed groceries in the back seat, and attempted to shut the door. The door wouldn't latch shut at this point. The latch was in the open position and i could emulate the striking plate with a screwdriver and it would close, but there wasn't any resistance when sliding the screw driver out. I suspect that supporting spring broke.the dealership confirmed the issue was the door latch and neither the dealership or ford customer support would consider my car was affected by the same issue as many other recalled ford vehicles because the vin was not associated with a recalled factory. I just want to make sure that due diligence is done to ensure that there is not another batch of vehicles with a safety issue that has already been deemed worthy of a recall.
Left rear door of a 2015 fusion,( 21,000 miles) swung open while making a right turn from one city street to another city street. Fortunately no one was sitting in rear seat by that door.the door would not stay closed.car was taken to dealer and door latch had to be replaced. It is to be determined if the extended warranty will cover the cost of repairs.from online search it appears this is a serious recurring problem with ford vehicles
Vehicle was parked in driveway, driver side door latch does not catch, door will not close.
Recently, while traveling from chicago, il to las vegas nevada, i experienced mechanical issues with my 2015 ford fusion. The car broke down in las vegas, nevada, where i took it to a local repair shop, due to the closeness of the where it broke down. The repair shop stated that they would need a few days to diagnose the vehicle. Unfortunately, i had no more days to stay in vegas, as i needed to return home. Thus, i flew back to chicago, and left my car in las vegas, nevada in the care of the repair shop for testing and diagnosis and repair. The repair shop called and stated that my car needed a new transmission. This befuddled me, as my car was just barely two years old and has low mileage. Upon doing some research, i found that ford fusions from 2013-2016 have known mechanical issues with the transmission and many have already been recalled.i called the ford corporate office after the repair shop advised that the transmission needed replacing. I was advised to have the vehicle towed to a ford dealership. I had the car towed to friendly ford, where i am waiting for the diagnosis to be completed. However, i was already advised that if in fact the transmission needs to be replaced, it would be take approximately 4-6 weeks to be completed. This presents a tremendous inconvenience to me, as i am in chicago and my vehicle is 1800 miles away from me, essentially useless to my day to day activities which include school, work, doctors' appointment etc. I am a full-time student, and work full time. Unfortunately, recently i have become very ill and have had to catch rides to my various doctors' appointments. Getting around has been significantly challenging with no vehicle. I believe that ford knew that there were transmission failures on and failed to recall all of them to save money, and avoid expensive repair costs on poorly
I called my dealer to schedule a service appointment for safety recall notice 20s15 nhtsa recall 20v-177 door latch replacement. I was informed that they are not replacing the door latch unless i am having issues. Isn't this a risk and wouldn't them replacing the door latch now resolve any problems, if there are any,in the future? the dealer is ford of upland | 555 w. Foothill blvd., upland, ca 91786.
Refer to recall 18s20. The auto ran into the garage due to this problem much damage to car and garage.this happened as i was approaching in the driveway.please advisemy next step.
Driving from ca to co for christmas. While driving down the road, the "door open" light came on and the chime sounded as locked left rear door opened!! unacceptable for a company that has made vehicles for over 100 years! i did a google search on the problem looking for a fix. I found a recall for years 2013-2014 only. No recall for my 2015, when it is obvious the cost saving measures still apply.i had to tie the door closed with the seatbelt, but it's not tight enough to keep the warnings off. No one can sit in the back seat due to seatbelts being used! we are afraid the other door latches will soon fail as well. We still have to drive back to ca! *dt *dl
I noticed my floor was wet in the back seat at first i thought it was just from getting my kids in and out in the rain but after i cleaned it up i noticed a day later it was wet again and i didnt have my kids in the car and it was raining.the next day i opened my trunk lid and felt the carpeting and it was soaked so i pulled the liner out and i seen standing water in my wheel well i vacuumed the water and to find my leak i pulled down my back seats and closed the trunk lid and i got phone to record it i had my wife spray the rear end of my car with the water hose and i can see water pouring in and that's when i foundthe leak was coming from broken factory welds in the top part of my trunk . I took my car to the local dealer where i was called a liar cause the man there did not believe what i said cause he didn't see it on his computer and i have video evidence.
Dustisgettingin side of carunderthebackdoors. Dustisinthefloorand backseat. Carisinmotio whenthedustgetinsideofcar.thecarisondirtroadfor1mileuntiligettothehighway.whendrivingondirtroadicanseedustintheairinsideofcar.i havehaddustcomingintothecarfrom09-2014throughttoday.carhasbeenatriversidefordinmacon,ga.anddublinfordindublin,ga.bothdealersaytheirisnorepairfor thecar.bothdealerhave picturesforthiscar.
Was rear ended turning off mountain highway by an f350 and a van hit the truck that hit me, he was going at least 50 miles an hour when he hit me felt like he shoved me so hard i was airborne!!! no airbag went off which the officer who was on a witness to the accident and then stopped and made sure everyone was ok !! my body still hurts !!
Door latch on back driver's side door is broken after no accident or damage to the vehicle.simply opened door and when i went to shut it it would no longer latch. It does not stay shut. Vehicle was stationary.
My wife was driving our 2015 ford fusion when the driver's door came open and would not close.i have seen this problem on other ford fusions which were recalled.we called the dealer and was told our vin is not included in the recall.??it is having the same problem as the recalled vehicles.very unsafe!!!!!!!!!!!!!
On my commute to work, the passenger door flew up by itself. No one was in the vehicle with me thank god and also it was a single lane road. I pulled over immediately, realized that my latch was not latching and it seems to be broken. Tied the door together with my belt and drove to the nearest gas station.bought some tension bands to hold the door from flying open. When i called ford about my issue, they advise there was nothing they can do because my warrently expired and there is no recall on my vehicle. I showed and explained to the rep that there are other ford fusions with similar issues. She ran my vin and told me that i was not eligiable and that i would have to come out of pocket $535.....called ther customer service number, the rep told me that she will file my claim and i will receive an email letting me know if ford will fix it or not. That never happened and it's been two weeks going on 3i have been riding round with my door tied up until i can come up with the funds to fix it.
I was driving my car at the day time and i wanted to avoid a deer crossing the road, the car steering wheel locked up and could not turned the wheel. Consequently, the car hits a tree and got totally damage. When the car hits the tree, the airbags deployed but did not stay inflated, but instead deployed deflated.i was seriously injuried and got transported to the trauma center in atlanta for examination. The reason i am reporting this complain is that my car ford fusion 2015 is on recall by ford company. On may 22/2018, i took the car to the ford dealership located in the city i live to fixed the problem. The same day the company called me that the problem is fixed and the car needs to be pick up. What i did. My accident happened on the third day after the work. So, i did not know if the real problem is fixed. If yes, why the steering wheel is locked and i couldn,t control the car? before the accident, i often avoid deers on the raod and nothing happened. Why the accident happened at this time? after the accident, the police came and the rescue team came to the place and they will made the reports to the insurance company for claims. But i have to do this to the official department toinvestigate the problem and to take the appropriate action against ford company. This will save other citizen live on the road. Thanksto be to the god that i am alive. I got minor injuries on my arms but feel pains in some parts of my body. The doctor prescribed some pain killers tha i am using now.the exam did not show any internal problem but i have to be monitorized for eventual issues.i am a student i could not go to school at this moment. This issue is serious and need to be taken seriously. The car could not be fixed and run. My insurance will do the rest but i am very concerned about the the amount of the bills that gonna come out. So, please, officials, i need your help. Tha
While driving with my 12 y.o.granddaughter, the passenger side door latch failed.basil ford service dept found latch level bent and stuck, also striker was loose and crooked. Dealer stated that other ford fusion latches had been replaced under safety recall, but not my car. We were driving on a city street and turning left
While driving the passenger door opened and now it won't close.
I was driving and my door flew open and will not latch. I am now unable to close the door.
Fuse continues to pop. The vehicle was driven to a grocery store and after the shopping the vehicle started up briefly then died. We changed the fuse at the parking lot but it popped the fuse again. We ended up having it towed. The mechanic believes it is a fuel pump issue or wiring to the fuel pump. We are on military orders in italy and have been unable to reach ford to authorize repair since we do have a valid extended warranty. Italian ford dealers will not work on american spec cars. We have a certified mechanic who has access to ford but needs the authorization code in order to start repairs and recalls. We are getting the run around with ford's customer service hotlines and no one seems to be willing to help. We cannot ship the vehicle back to the states with active recalls on it. The vehicle is completely broke down currently. We are upset on how ford supports its military!
Front left (driver) door opened while in motion, door will not latch. This previously has occurred with the rear left door and was repaired by dealership at my cost.
Dash board is warping causing defroster vents to not properly clear the windshield. Dash board is rubbing on the windshield creating a distracting squeaking noise when driving. Dash board is also sunken up and down across the windshield line.
The contact owns a 2015 ford fusion. The contact stated that the vehicle's front driver-side door lock failed to latch securely. The contact secured the door with straps. The contact contacted bell ford (2401 w bell rd, phoenix, az 85023, (602) 457-2144) who informed the contact of nhtsa campaign number: 20v177000 (latches/locks/linkages) however, the vin was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
1st off i'll start with the worse to lease problems, the trans shifting very slowly and hard, the car is too low and hits everytime to a driveway is entered at a mall or any parking lot and is too low for chicago winters, the seats are very cheap and get stains from drops of water, car rides hard and noisy especially the rear, poor stereo sound,very slow acceleration, electronic steering makes the vehicle difficult to control and hard to stay straight in lane, and everything's in the wrong place (arm rest too low to reach steering wheel, seat to low or far away to reach pedals and on long trips wears the driver out from fighting the vehicle. Own a 2005 taurus that made me a repeat buyer but this will be my last ford and toyota, hyundai as well as some other car companies are just too problematic to ever purchase again due to all the new trans and steering problems combined with the poor craftsmanship make older vehicle look so good now.
There has been many issues with the front end of my car. Both struts have been replaced at 22,000 miles. The sway bar link was also replaced.i am now at 23,000 miles experiencing a noise like a ball joint clunking in the passenger front and the dealerships cannot figure out what is making the noise. I have brought it to 2 separate dealerships for a synopsis. Still nothing. Also, the transmission shifts very rough and slams into the next gear from 2-3. I purchased this car from sport automotive used cars on october 2017. Ever since nothing but issues. Very dissatisfied with this vehicle. Especially since fords have always been purchased in my family.
The car jerks during shifting on city streets, all times of day, all road conditions.
The shifter on my car reads park but the actual gear it is in is neutral.i've taken the car to supreme ford in slidell, but was told the party's to fix the recall weren't in. I then called the corporate office and was told i would have to pay for a diagnostic before getting the recall fixed on my vehicle.i thought my car was in park one night and it ended up rolling into someone's driveway by the time i woke up the next morning.
On entry to my driveway the bumper scraped the ground and i'm unable to park in my garage for this reason nor can i use my driveway. On another occasion i was going to the gas station and the car scraped on entry and exiting the station. This vehicle is too low to use in average chicago snow unless you don't mind using your car to plow the street.
When steering the car in a turn, such as on and off ramps, the steering wheel will jerk in the direction of steering and the (tcs) traction control system light comes on. This began happening after taking the car to the dealership to have a recalled steering bolt replaced. I have taken the car to three ford dealerships, and none of them can find anything wrong. I took the car to the ford dealership recently on 2-26-2121 and was told that the steering ball joint needed to be replaced for $610.00 which i found absurd.
I just bought a new battery. And i keep getting no crank no start.rear suspension keeps squeaking as if it's not lubricated.
I've had steering and transmission issues since i purchased this car that can't be and/or won't be addressed by the dealer. The car is very hard to keep in the lane especially on the expressway. The transmission shifts very hard upon acceleration and deceleration. The suspension is weak making the car seem as if it's sinking on the drivers side and bounces way too much as well as the swaying as the car is driven and has where roll on turns. The vehicle sits too low to clear all drive ways and the wipers don't clear the windows properly. The front window always gets foggy causing the heat or ac to be used constantly.
I have received a safety recall notice 'safety recall notice 18s20/ nhtsa recall 18v471. On aug 15, 2018 my car's shifter became stuck on the park position however the notification on the dash board stated 'transmission not on park.' i had my car towed to the david w. Wilson's villaford on aug 16, 2018 at 9:56am. The dearler stated that they would have my car diagnosed and if it was the recalled part then they would let me know what options i had. The dealer still did not have a diagnosis for me as of 10:09am on aug 17,2018 which is when i decided to call customer relations at ford michigan's headquarters. I had a case made with the ford headquarters which resulted in the dealership notifying me that i could have a rental from them while they contacted the ford headquarters about how to move forward. The dealership then stated thatthis was an advanced recall which ford headquarters is not yet covering and because they are contracted they would not pay out of pocket to provide me with any assistance to help the situation. Once i asked why this recall isn't being covered they changed their story saying it wasn't intact the recalled part but a cable. I called ford headquarters again and they and asked the ford dealership to check if they had any resources to help me since the new part was note yet available. The dealership stated that ford was not going to cover anything for this recall yet and because of this i would need to pay out of pocket for a rental or to have my car repaired even though per ford headquarters, there is still no replacement for the recalled part yet. Ford headquarters stated this was an issue with the recalled part but they are not yet covering the recall so the only option for me wouldn't be to pay for a rental car out of pocket and once the part arrived i could get my car fixed (however any fees for the rental would not be covered).
There is a defect in the wiper and/or windshield design - it is extremely hard to see when it is raining, even just moderately raining, and even with the wiper speed on high.i can't tell if the wipers are too slow, if the angle of the windshield promotes water retention, or if the problem is with the wiper mechanism design (instead of going the same direction, the wipers start in the middle and go separate directions to the outside edge).furthermore, every time the wipers make a pass there appears to be a film on the glass that takes a few seconds to clear ' it looks splotchy, and isn't affected by temp/defrost at all.at night when passing another car or under street lights this makes a terrible glare, and of course the faster your wipers are going, the more "film" there will be because there's no time for it to clear between passes.i bought this car with 16 miles on it and noticed it the very first time i had to drive in the rain (i'm now at 7500 miles).between the inadequate prevention of water accumulation and the strange film, this car is very dangerous to drive in the rain, especially at night.beyond this, i have noticed for quite a while that the exhaust/muffler makes a loud vibration noise, and at times the transmission shifts very hard when applying brakes (downshift) or when first accelerating.
I am filing this complaint due the number of documented occurrences of sun roofs cracking or exploding on ford fusion and other ford branded vehicles. On 9/1/2017 while opening the sun roof heard pop sound.the sun roof opened about 5 inches.i returned it to the closed position and found the sun roof cracked in a rectangular pattern across the entire glass.the car had been parked from 9:00 am pst until 5:00 pm pst at my work site with all 4 windows cracked about 1/2 to 1 inch.as well i noticed that on the backseat driver side the head liner had detached from roof and below weather stripping.attempted to push it back up but it will not stay after the sunroof cracked. Entering the car i rolled all windows down, turned on ac which was set at 64 degrees and then attempted to open the sun roof before driving off.all windows and open sun roof was to help evacuate warm air that remained in the car as it was parked during the day. Currently the car has 9961 miles on the odometer.care is driven about 6 miles monday - friday from my home to work and back.
My vehicle makes a noise while driving and this noise comes from the gas tank. It is like a honk sound. To stop the sound, i have to stop the vehicle, open the gas tank and let the air/pressure inside the gas thank out. The smell is some kind of burnt engine or wire. After i have let the air/pressure out, engine warning light turns on for few hours and goes off. There are lots of customers with this same issue and reported this issue. Informed this issue to ford and they asked me to get diagnostics done on the vehicle and call them back. I did get the diagnostics done on the vehicle, technician said that there is a problem with the canister purge valve and he explained me something about the pressure which i couldn't understand. So i called ford back and informed them that this is the issue and asked them to help me with it. They said they cant do anything because it had nothing to do with any recall program or any rebate program active based on the given mileage. I begged ford to please check online that there are so many customer with the same complaint. The supervisor said she cannot do anything. I am requesting nhtsa to please do an enquiry on this issue and help the people who are suffering. Thank you.
I have the steering issues from defective eps programming that causes pulling to either side. The wipers don't work properly. The seats are hard and positioned wrong. The vehicle is too low. The rear makes a helicopter noise if i open the window while driving. The trans vibrates the car in eco but also shifts very hard in sport. The vehicle shut off while driving more than once. The list of problems go on and on.
I leased a used vehicle on 6/5 and was kept there till autoplaza's closing time at 7 so when i finally left the car lot i realized while driving on the highway that there was no horn. I called when they reopened on 6/6 to schedule it to be fixed which they agreed to have it ready by 6/8, unfortunately while driving on the highway that same afternoon on 6/6 the cars engine died and i managed to coast the car off the highway into a random parking lot. I immediately called the sales man and i quote he said 'it's more than likely the alternator and that he was already tracking me on gps' so i was told to lock the keys in the car and it would be towed back to the dealership to be ready by 6/8. Fast forward to the afternoon of 6/8, i call the dealership a hour before getting off work at 3:30pm to verify it would be ready by 5 and to my surprise i was told they were unsure if they had the car to begin with and was put on hold till the phone call dropped from their end. I called back again and was met with a voicemail so i left it alone and tried to get information again on 6/10. This time the sales man said it wasn't his problem and to call the office for service but after being forwarded to voicemail multiple times i demanded to speak with a manager. I tell the manager i'm aware it's illegal to sell a car without a horn and that i've been duped so i want my money back and his answer was no that he already received money from a bank on my behalf. I told him he had till the end of 6/10 to give me a answer on when it would be ready or i would get a lawyer so his answer was no matter what he would call me by 5pm that day with a status update but he never called. Since then i've been unable to get any straight answer or even a manager on the phone and it's been almost 3 weeks. I have a payment due from them for $250 every 2 weeks which is due tomorrow but i blocked the payments.
Alert tones emitted by the reverse sensing system and cross-traffic alert system are so low they are nearly inaudible with the radio off and they are inaudible with the radio on.
I was driving southbound on i-75 almost to perrysburg in the middle lane and my car completely shut off. My car was still in drive, but all the lights on my dash went black and when i pressed on the gas pedal i wasn't going anywhere. There was a truck next to me in the right hand lane, i waited for it to pass and then got over. I finally made it to the shoulder and put my car in park. I then waited a couple minutes and restarted my car.
Ford currently has a recall on 2013-2016 ford fusions (safety recall 18s20/nhtsa recall 18v471) where the transmission cable becomes disconnected from the transmission causing the auto to roll.when the cable is disconnected the vehicle can be in park from the thinks its in neutral. My fusion was parked in my driveway rolled backwards down my drive and down my street and in and out of neighbor's driveways. When i tried to intervene and stop the vehicle, i was knocked down and the vehicle ran over my leg. When the vehicle was stopped the vehicle was in park but the dashboard showed in neutral.
My 2015/ford fusion is halted in neutral but the gearshift is stuck in park and i can't move it. It happened after i pulled into my parking spot and shifted the gearshift to park. I noticed the light indicator did not go to p but rather stayed at n and when i took my foot off the brake the car started moving. I have my vehicle's emergency brake on in order to prevent it from moving but due to the time of day fords in my area are closed and cannot offer help. My vehicle does have a safety recall for this exact issue and i attempted to get it fixed in august along with another recall but the dealership told me they were backed up on the parts to fix this issue and that they would notify me when they had the parts.
After getting recall notice, called local dealer ourisman ford 3 times trying to schedule a repair, each time being reffered to a a "recall specialist" that either goes to voice mail or never calls me back. They will not schedule the repair
The trunk of my 2015 ford fusion will open without notice. It first happened while in my garage, but has also happened while driving down the road, which made it difficult to see out the back window. When back in my garage i turned the car off. Within a few minutes the trunk opened on its own. When i went to check to see if i could figure out what was going on, i could hear the trunk release 'triggering' automatically. This random trunk opening occurred both when the car was in motion and stationary in the garage.
This is a complaint on the ability to get repair made under nhsta 20v-177, ford recall notice 20s15. Under the process set up by ford motor company i am being told by 2 dealers the repair can take up 2 to 5 days with the vehicle at the shop. The labor time allotted by ford for my vehicle is 1.8 hrs to make the repair. Ford is not authorizing a rental car. It is my understanding that recall notices issued by nhsta should not be any expense to the consumer and completed in a timely manner. How are consumers like myself, who is a senior citizen with only one vehicle suppose to get around? or a working person to get to work. Why is the nhsta letting ford get away with this? is this not a serious safety issue? your response is appreciated.
On 7/30/2021 i filled up my gas tank at a local sunoco. After doing so my engine would start and quickly stall. Thinking i may have gotten "bad gas", after several attemts of re-starting my car and while in neutral i reved up the car a few times between 3-4 thousand rpm's to posiibly "blow out" and any water or sediment which at the time i believed was do to the gas, and it ran fine for days and did not stall.i continued to drive the car to work and errunds with no issue, except for about 3 days after gas fill-up when my engine light came on. Although the car ran fine, on tuesday august 2 2021, i went to local auto zone and they ran the diagnostic that indicated a p1450 error which said on the report "replace evaporative emissions (evap) purge control valve". The following morningaugust 3rd, i called my ford mullinax dealership when they opened at 7:30, and the closest appointment was not until monday august 16th ! (a quailfied local mechanic said he could not do the work and would actually have to send the car to ford himself.)on the following day august 4th, i drove the car to work (a 76 mile round trip primarily on the interstate). The car ran fine on the way there and up to a point on the way back, until the engine made a intermittent very loud noise and did so after several times after, until the engine completely and unexpectedly shut down and narrowly missing a very dangerous rear end collision. I called aaa to tow my car, and when the driver arrived 25 minutes or so, the car was in a position which made it difficult to place on his flatbed tow truck that he arrived with. He asked if i could start it up, and i said i doubt it would but i was willing to try. Much to my suprise it fired righ up! i assume that it had time to cool down and that this was only temporary. Definetly not safe to assume everything was now ok ! from that 8/4/2021 day until today as i document this incident on 8/9/2021, i have been fortunate enough to borrow a friend's 2nd vehicle
I like many others am complaining about the key fob/ignition issue. I am 5ft9 and a heavier guy. I bought this care for my wife but i drive from it from time to time. On multiple occasions while driving both on the road and backing out of my driveway my knee or leg has bumped the key and it has turned the car off. I dread to think about the damage or death that issue can cause on the highway or interstate. If the key turns off while driving, this can cause transmission issues and death. A key should not be able to rotate as easy as it does on the fusion. I have had owned many cars and i have never seen a key turn in the ignition as easy as this. Also the fan is very loud when the car is turned on. This key issue should be a recall now before people die.
While driving, my vehicle stalled with no obvious warning. There were no lights displayed or other issues with the vehicle prior to this. I was able to press the gas pedal; however, it did not function. The car immediately slowed to a "coasting" speed while in traffic. This has occurred without warning on at least 3 occasions, all while in traffic. I have also noticed that this happens after having turned and after accelerating. This could have easily caused injury to myself and other drivers.
Recall number:18s20 nhtsa recall number:18v471on july 20,2018 approximately 3:45am i pulled in a parking lot i put my car in park and went to get out of my vehicle and my vehicle began to roll backwards almost running over my foot as i was exiting my vehicle , i immediately jumped back inside terrified and held my foot on the brake while having an panic attack. I sat for hours holding my foot on the brake because i couldn't breathe and couldn't think when i finally could catch my breath after several phone call attempts i finally got a relative on the phone and asked what to do, they suggested putting my emergency brake on until i could contact my dealership which didn't open until 9:30am. After testing i received a phone call saying the bushings that attach the shifter cable to the transmission had detached from the transmission causing my vehicle to be in park but stuck in reverse causing the vehicle to roll backwards without me knowing because i think it's in park and there's no sign of me knowing it's stuck in reverse except when it started to roll away and almost over me as i was getting out. This has been such an big inconvenience for me this has caused me to miss work from 7/20/2018-7/24/2018 because i had no transportation to work (my commute to work is 1.5 hours), my son was not able to go to childcare,ect. And ford has offered me no help because they say the replacement bushings aren't even in production yet. Ford is telling me there is nothing they can do because the recall is not active yet so now i have to lose my job, only income, my bills have become delinquent due to me not having transportation to and from work this is not right and ford should not treat customers this way and should accommodate me until they figure out a solution this recall should have been handled in a more timely manner im paying money for a car and i have no transportation.
I purchased my vehicle in feb. 2015 and once i took the vehicle homea loud rattling noise began to sound of slowly. Took my vehicle to ford dealer, i was told that the vehicle need a new exhaust system and muffler. The sales person that it came from factory that way. I took a second time because it made a loud emission noise and every time that the car was on. Now the vehicle as me worried because if it is a brand new vehicle and since day one it has been making loud noises. Will keep this updated in case if i have to take a third time. I will be letting the dealership know about the lemon law in california also.
I was driving in hot 95 degree weather on on freeway with my a/c on going 65 mph when my car beeped and a message popped up saying my engine coolant was too hot. My temp guage was at the highest temperature at hot in the recline. I quickly turned off my a/c and slowed down and got into the farthest right lane. I was about to pull over when the temp guage dropped back to normal operating level which is about the middle. I drove slowly and exited and the car was not steaming or smoking. I left it running and checked underneath and no leaks or drips of any kind. I drove off and upon accelerating the temp rose up not quite to the top of guage but close and then back to normal again. I got to my destination and left 5 hours later and it seemed fine. I checked under hood that night and coolant was below min line. I checked again the next morning and it was still at the same level. I have a 1.5 ecoboost engine and notice some white smoke coming out tail pipe some mornings when reversing out of driveway on rear camera. I had to order coolant and meanwhile took it straight to my mechanic who can't find a problem. Where did the coolant go? there are no codes popping up. I get regular oil changes and maintenance. I thought my engine was going to blow up. I've never drove a car and saw the temp guage at the top without some sort of steam or loss of power. My mechanic says he did the pressure test overnight and all seems fine. I safely changed lanes but it was very nerve-racking. My mechanic drove it onto freeway and says guage goes up and down but doesn't know why. I hear a watery sound by my feet sometimes when accelerating from a stop. I thought it might be the turbo engine? it runs a bit rough sometimes too. Uncertain but i dont want to get stuck on the road later or pay for costly repairs when issue could been avoided. Already having to pay 200.00 to diagnose and potentially another 200.00 for further testing. I'm at 71,000 miles now and out of warranty.
The front driver side door won't latch and stay closed. I parked it in the garage and the next day the door was ajar.
I was in motion driving not long after i got my carwhich is still pretty new. While driving i tried to accelerate and it wouldn't accelerate. After mashing the petal all the way down the car was still moving at the same speed then like 3/4 secs later it jerked and started to accelerate. I thought it may need a tune up so i went and got that done but it's still doing it. I was on a city streets going straight.
Vehicle shut off without warning, notice on monitor said "transmission not in park" this happened 3 times within a 10 minute period. The first time i was accelerating coming from a stopped position while at a stop light. The two occurrences following that the vehicle was in motion.
Imagine driving at normal speed when suddenly you suffer complete engine power loss. The power steering, braking, lighting and climate control systems remain fully functional so you have no clear clue on what is occurring, however you know the vehicle no longer remains operational and you come to a complete stop in the middle of the road.
Intake manifold cracked! my car is 2 months past warranty and ford isn't willing to help me out. They have 2other cars in for the same service repairs in waconia mnright now!the car shook/vibrating when i stared it.
My 2015 ford fusion was parked outside in our company's parking lot in the morning and upon returning to the car in the afternoon (temp was in the 90's) there was a crack across the sunroof from left to right. Although the sunroof did not explode while driving and no one touched the car while it was parked, this should be investigated as a widespread defect in the manufacturing of the glass used in ford's sunroofs as it poses a safety hazard if something like this happens while driving or if it shatters, showering the driver with glass.
Had dealer work on recall 18s20. Transmission linkage. After 9 days got the car back and the recall work failed with less than 60 miles traveled.creating a very dangerous roll away event. Basically the car was placed in park. The car rolled away.
Driving on highway and car overheats and have to pull over. The car shutdown. A coolant problem not a big deal. Take it in and have a code saying it is misfire#2 #3.replace plugs do a tune up and ask about the over heating problem. Said we were low on antifreeze. Strange cause we had just topped all fluids when we changed oil. Okay pick it up runs great for one day, engine light comes on again. Take it back and get it checked misfire again. Leave car with mechanic and he goes thru it. Test driving and engine light comes back on. Gets it back to the shop, starts looking around and notices the coolant which he just filled is dry. After further review the coolant is leaking into the engine. The diagnose is the engine needs to be replaced. The vehicle has 80000 miles on it and should not have a problem of this sort going on at all.we took it in to ford and was told they canhelp us . This is there product correct?
1st off i'll start with the worse to lease problems, the trans shifting very slowly and hard, the car is too low and hits everytime to a driveway is entered at a mall or any parking lot and is too low for chicago winters, the seats are very cheap and get stains from drops of water, car rides hard and noisy especially the rear, poor stereo sound,very slow acceleration, electronic steering makes the vehicle difficult to control and hard to stay straight in lane, and everything's in the wrong place (arm rest too low to reach steering wheel, seat to low or far away to reach pedals and on long trips wears the driver out from fighting the vehicle. Own a 2005 taurus that made me a repeat buyer but this will be my last ford and toyota, hyundai as well as some other car companies are just too problematic to ever purchase again due to all the new trans and steering problems combined with the poor craftsmanship make older vehicle look so good now.
While driving, my vehicle overheated.checked coolant level, and it was less than half full.i refilled coolant to recommended level, and proceeded to drive.two weeks later, it overheated again, and my coolant was low again. Refilled and monitored for leaks.no leaks. Then vehicle began misfiring.diagnosed with cylinder 3 misfire.replaced spark plugs and coil packs.still misfiring. Rediagnosed with cylinder 3 misfire. Then it just died.would not start.acted as though it was flooding.diagnosed with no additional issues by dealership.then discovered tsb for a bolt that was backing out of the intercooler and into the manifold. This issue was allowing coolant to flood the manifold and cause misfiring.got that fixed as well as the catalytic converter and turbo unit for the car which were damaged as a result of the coolant issue.$5,000 in repairs for a manufacturing defect that could have left my family and i stranded in the desert heat without a/c or in the sub-zero snowy mountains without heat since the vehicle would not even start.as a family, we travel extensively.this is definitely a safety issue!!!!!
I bought my car in october of 2015 (it was pre-owned) after a couple of months i started noticing that the car unexpectedly turns off with a message saying, "transmission not in park" on the dashboard so i immediately turn off the car and start it back up and everything works fine for a month than this happens again. I call ford customer care multiple times and they tell me to take the car to the dealership and have them do a diagnosis of the car, they do, and say "we can't find anything wrong", in the following month the car shuts off with the same message popping up on the dashboard. I do the same process and before. I even call customer care again and they tell me the same thing, so i take it back to the dealership and they also tell me the same exact thing. The third time it does it again i call customer care and they still tell me the same thing, but this time i refused to take it to the dealership. Now, i drive for uber and i had a passenger with me at the time that happened. I was unable to stop the car because the breaks seemed to be locked. At this point i was driving now a hill.
When getting ready to park the car the car says it's it nuetral but it's actually i believe in park. I took my foot off the break and it was moving backwards. I put the parking break on the car so it is stationary.
The car is burping in the gas cap. It is very difficult to start after fueling. And will randomly shut off. Check engine light is on. Codep1450 $07e8pd & p1450 $07e8. I clear the code and in a day.or so it comes back on. This started around 78k miles. I have 79201. On my car. Plasting a tight plastic wrap over the tank reduces burping and random shut off.. This ia a major repair for a car with this mileage local non interstate miles. That has been well cared for. This seems to beca common problem for the fusion based on internet search.
The volume on the reverse sensing system is to low.with the radio on it is barely noticeable.i owned another ford that i traded in on this car and the volume was nice and loud.i contacted ford via their web page and they could not help me.the customer service agent did not know if the volume could be adjusted .
Car stopped dead while driving 65 miles an hour on hightway. I was able to get car over to side of road and tried to startcarit stalled out multiple times once started engine light went on. Brought to dealer who only replaced battery. Car engine light still going on and it is stillstalling. This is the 2nd time in 6 months this has happend to this ford fusion it is only 2 years old.
On more than three occasions, the vehicle's engine has abruptly shut down while driving or coming to complete stop when the gear was in the drive position.this has also occurred while driving over 60 mph on the expressway and it poses a grave danger and safety risk.when the incidents occurred the console display read "transmission not in park". After the first two incidents, the vehicle was returned to rod baker ford in joliet, illinois for service (purchase location).they stated that they could not identify the problem, but i believe that they did not contact ford or take the necessary steps to fix this serious defect.most recently on june 22, 2015, the vehicle's engine shut down while coming to a stop when the gear was in drive......there is a serious and potentially life-threatening defect with my 2015 ford fusion and it must be repaired or replaced.i also suggest that ford be informed to ensure that other affected vehicles are either repaired or replaced. ...updated 09/08/15 updated 10/26/2017
As i was driving on highway doing 55 mph, my ford fusin 2015 wrench light came on and seat belt light along with car loosing power. Power dropped down to under 20mph and had to place emergency blinkers on to pull over to side of highway barely made it. Taken to dealership no codes were found to indicate the problem and could not be duplicated. Battery was replaceddue to next day the battery was dead.2 weeks later , while driving on the street going 35 mph same issue occurred . The rpm reved up and dropped down along with wrench light and seat belt light coming n. Back to the dealership no codes stored to indicate the issue. This is very scary to lose power while driving and may cause an accident or even death. There are alot of complaints regarding this matter, you would think ford would do something about it, unfortunately nothing has been done yet. Maybe someone has to be dead for them to take it into consideration. I'm going to purchase a chevy!!be safe everyone!!!
Ford fusions having a coolant leak into the engine . I've heard from multiple people having the same issue & now i'm having the same problem after only having my fusion for two years & still making payments. Car makes a sloshing noise in dashboard when accelerating , turning or braking & car overheats due to coolant leaking into engine & having to constantly refill coolant .
8/15/2019 my son took my car to auto clinic of boca raton inc.=computer diagnostic scan, no charge=replaced cylinder to ignition coil-total was $90.95(12month or 12,000miles lim. Warty.). On 10/24/2019 my son took my car to the grayco ford of delray beach for recalls. Engine light was back on,they wanted $to find out y the light was on. So my son left &on his next day off he took the car back to the auto clinic again. They did a diagnostic scan=free&this time=replaced cyls.1,3&4 ignition/coils= $272.85 this time mileage in & out was 53,473. My son mileage in for my car at grayco ford of delray beach was 54,824 on 10/24/19. Motor was under warranty up until 60,000 miles. So i don't understand why they wouldn't of looked at that check engine light or the motor of my car for my son who was away at college in florida for 3yrs. I bought that car in order for him to go to florida and work and go to school lynn university to get his masters degree at 23 years old. I thought i bought a safe vehicle for his travels. My son got his normal oil change of every 3 months on 4/15/20@1:03pm. Engine light on after he left so he took it to the auto clinic again @2:05 they replaced spark plugs for $58.44 mileage in 58,325 in and out. He moved home to oh the check engine light on again! i took it to classic,mentor oh they tell me my ford engine has a problem something warps inside a chamber and lets coolant go into the motor! they want $5200 to fix it. I called ford&it's 2000 miles out warranty. They said can't/won't help w/ this well-known problem for 2013-2019 fusions! i talkd to the grayco ford of delray, very rude (david aliva) & boss very rude as well. I got a rude email,that they will not help me! even though the check engine light was on and it was under 60,000 miles!car sitting at mentor classic(since 08/20)they tell me it is a fire hazard to drive! i don't know what to do!
On many occasions my cars main battery has completely drained. Something in the car keeps draining the battery for no reason all essentials are completely turned off that i am aware. In all cases the car was parked for periods of time. My wife went on a business trip came back after two weeks to find her car at lot dead. .she managed to get a jump from someone. This was during minnesota winter. Car left in garage for summer while took other car on a trip for a few weeks only to come back where car was dead again. Managed to get it recharged. Again car left in garage for longer period about 3 months as wife was on disability. Car again was found dead and was unable to recharge as my charger indicated battery was bad. Car under warranty. Towed to where purchased, said battery was bad. I informed them this has happen several times and apparently battery was not under same warranty. Battery replaced out of my pocket. Car went back into storage again. Again battery died. Took in again and i asked they conduct a through test as something keeps draining the battery. I also went out to charge the battery about every two weeks. But eventually my charger tagged the battery as bad again. They replaced again no charge. But they said were not able to find anything. After home this time i charged every week and when i do the battery shows it has drained anywhere from 30% - 40% each week. I need someone to intervene with ford as i do not drive the car as much now and this is concerning as now is my only vehicle and warranty ends soon. Car was serviced each time at midway ford 2777 n snelling, roseville, mn 55113 (844) 338-7004. I don't have other details at this time. All records are with dealership of service. The exact dates are unknown as did not realize this would become a long term constant problem. I see that nhtsa id numbers 10733369 & 10871542 are similar to my case.
Car was sold to us while under a recall notice 14c11 from last year without either correcting the problem before selling us the car or informing us of the recall.we got a postcard last week from ford headquarters about the recall.
Nhtsa recall 15v250; ford recall 15s14.i bought this car approximately 3 years ago and they have yet to offer a repair for this recall.
Takata recall: on my way home i would be sitting at the light.and then all of a sudden the car wouldn't move.it had just shut off on me.then after a while the check engine light would come on, but then it would got out.then a week or two later the car started to make a noise and then it would shut off, with out me physically doing so.i would have to put the car in park, turn the car off, wait a few minutes and then start it up again.and the car would run as if nothing had happened.this would happen more often when i'm in rush hour ( stop and go traffic).then i figured maybe if i took the hwy home it wouldn't do that.no such luck.as i was just about to get off at the exit i needed it made that same noise again. I had just got off the hwy onto a busy street (during rush hour).i was in the right turning lane and couldn't go anywhere for a few seconds.so until i was able to get it fixed i would have to take the side streets just in case it happened again.at least on a side street i'll have time to pull over out of the way of traffic to let the car sit for a second to readjust itself.this would happen every so often, until we had a chance to get it fixed.
Driver(wwii vet) had to push connect phone on three different locations while driving at interstate speed..putting 3 lives in jepordy..please dismantle this feature like the address you can enter when searching for a location till the car stops--completely unsafe and rediculous..also the car makers havent got it right yet after 100 yrs. On determining the correct location of controls--consistancy does pay off,it sure does when it comes to selling vehicles by them not being consistant and you crash and have to keep them in business buying their parts and repair from their company..signed-passenger-backseat, havent drove since 2012--and auto makers don't deserve it.
Right rear door lock does not remain locked, even when car is in motion. You are able to unlock and open the door from the inside when vehicle is in motion. This happens on city streets at 30 mph or going down the highway at 55 mph. First noticed in march 2020, but ongoing.my grandson sits in the rear in his car seat and had on several occasions he can open the door, while driving down road.
Car rolls backwards while in park.only way to stop it is to engage parking brake.even tried turning the car off and then on again and it still does it.
Takata recall. Car sputters as if running out of gas before stalling. Happens sometimes after driving a few hundred feet and other times after being driven for miles. Idles fine in park or neutral. Engine light doesn't come on. Computer shows no codes. When recranking, engine turns over several times and cranks without key being held in on position. This repeats a few times and then car drives fine. Has happened while stationary, in motion, and turning. Always at low starting speeds.
My 2015 fusion se gear will not shift. It is stuck and reverse. Tried to shift gears and now that my car is not in park engine will not turn on. I just got my car two months ago. A relative also had this problem and was told it could be the shift cable.
While driving on hwy 27a at 65 mph [xxx] reached under the steering column, bumping the ignition switch.this bump caused the motor to cut off.[xxx] was able to pull off the road and restart the vehicle.this happened again in our driveway.[xxx] had pulled out of the garage and placed the vehicle in park as [xxx] explained where the steering wheel adjustment was located.when [xxx] reached under the steering column he bumped the ignition switch or keys and the motor cut off. We returned the vehicle to the our garage and contacted ford of ocala for a service appt.on 5/2 we delivered the car to ford/ocala. [xxx] said they couldn't fix the problem we explained.then [xxx] got into the car with ms. Leathers keys and repeated shut the vehicle off by bumping the key/ignition switch. [xxx] was another employee in the shop who witnessed this happening.[xxx] said he needed to contact troubleshooting and that couldn't happen until monday. 5/4 i contacted ford/ocala and they informed me that the work was done, under warranty, and that they changed the keychain and that fixed the problem.only the key chain we were using when we witnessed the shutdown was not the one ford/ocala had. I spoke to [xxx] at ford customer relations and she said we could test our key chain and the modified key chain in the fusion.[xxx] went on 5/8 to try the vehicle, with the modified key chain and [xxx], the service mgr in the passenger seat.again, [xxx] reached under the steering column, bumped the ignition switch/key chain and the motor cut off.[xxx] responded that the car was suppose to work like that. She then said we had to get the car off their lot.the vehicle is dangerous and no one should drive it. The car is still at ford of ocala.the ignition switch if bumped can cut the motor off. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The car was parked for 7 days without being driven and on the 8th day i went to use it and i could not open the door with the remote control. I was able to open it with the manual door key. I tried to start the car but there was no light on the dash board instrument and car did not start. There was no sound of the starter motor. I turned on the radio and it was dead nothing on the radio panel. I realized that the battery may be dead.i opened the hood and measure the battery with a digital multi-meter and there was only 2 v dc - the battery needed to have 12 v dc to start the engine. Since i had a battery, i charged the battery for 3 hours and then i was able to start the engine. I used the car for 4 days and left it park for 8 days to see if that would happen again - but it did not. I said to myself that if i had left the car at the airport for a week and i may not be able to get home with the 2015 ford fusion. I said to myself that telling it to the dealer and they may not believe me so that is why i am writing this report to nhtsa.
Sometimes halfway or completely my back up camera will go black and leave and error message. This is everytime i back up, has been happening since august 2020.
In the last 6 months my car has suddenly stopped wile i'm driving it 4 times, i have been lucky that i have not had any accidents, i have been researching online and there is a lot of people complaining about the same issue
Moved my transmission from drive to park and it got stuck in park. Tried to move it back to drive but transmission wouldn't shift. In car the transmission shifts to drive but it doesn't move
My 2015 ford fusion has difficulty changing gears while driving, specifically shifting from first to second, then second to third.also, rough shifting from park to reverse with my foot on the brake.the latest incident was when i moved the gear shift from park to reverse and the car did not shift into gear.i put it back into park, then into reverse again and it shifted.i drive it home, very slowly, and had it towed to the dealership the next morning.ford corporate is involved, after four months of me asking for a new transmission, and they have not informed me of a conclusive decision on what they are going to do.i am afraid for my life to drive this vehicle, and have told the dealership and ford corporate so multiple times.the car isn't generating any codes, and they have, so far, refused to put a new transmission and associated parts in the vehicle.i do not qualify for the lemon laws in my state because i am the second owner of the vehicle.however, i purchased it as a certified pre-owned vehicle from what i thought was a reputable dealer.in dealing with this dealership, i have come to realize that the dealer is worthless and shady.i'm working with another dealer now, and they seem to be a bit better.ford corporate is refusing to take responsibility for the issues with this deathtrap they sold me, and i'm struggling to get out of the car even though it's been in the shop five times now for the same issue.my car is still under warranty.they have replaced several items, but the car drives more roughly after every "repair" attempt.i want out of this deathtrap, and i want ford to give me all of my money back that i paid for it.word to the wise, don't ever buy a ford.
I received a class action settlementon takata airbag
The shifter on my car reads park but the actual gear it is in is neutral.i've taken the car to supreme ford in slidell, but was told the party's to fix the recall weren't in. I then called the corporate office and was told i would have to pay for a diagnostic before getting the recall fixed on my vehicle.i thought my car was in park one night and it ended up rolling into someone's driveway by the time i woke up the next morning.
My climate control will stop working, i have no control over anything on my touch screen or bottom part of screen where you control temp. When this is happening the windows lock and only have control of the drivers side window. I have had this into the repair shop probably 8 times. They have replaced the same part 3 times.
I was making a right hand turn and my left back door flu open,and will not close. My friend had to sit in the back seat to hold door closed.
I was notified of recall 18s20 for my for fusion around mid august.on august 29, aftergetting gas the shifter would shift to drive but the car would not shift at all and therefore we were unable to drive it.my husband was able to get it to manually shift by tinkering with the engine shift, and we were able to put it in drive and drove to north central ford in richardson texas.there we were told that it was the recall issue but they would be unable to fix it or help us because they did not have the go ahead form ford motor company or the parts.however, they said that if we paid full price to fix it, $700 dollars, they would be able to fix it for us and when ford approved the fix then we would be reimbursed. We didn't have the $700, so the manager jim ayo explained that there was nothing they could do.this resulted in loss of wages for a full day's job and a car that is not running or usable.i am baffled at the fact that it is a ford issue from a recall but i am expected to fix it.the approximate fix timeframe is july 2018 or after.i would like a solution asap as this is my vehicle for traveling to work.
The shifter cable failed to engage and my car was stuck in reverse and began backing up while gear said it was in park.i turned car off and it would no longer crank because gear was showing in reverse.i contacted dealership regarding recall and they said i had to pay for it.recall number is 18v471
Depress the accelerator and often the vehicle has no power. Sputters and then the engine revs high and takes off. Often during driving the rpm gauge will spike, loss of power occurs and then the vehicle jerks and power is restored. Does not matter the length of time the vehicle is driven, these incidents happen every day, everytime the vehicle is driven. Just purchased the vehicle on 2-12-2018, used with 46xxx miles on it.
I literally just bought this car and within 15 min of driving off the lot it stalled multiple times in the drive thru and then again when pulling onto the road and oncoming traffic almost hit us. Terrifying.
Traveling on highway at 70 mph with sudden immediate inability to maintain speed (loss of power/acceleration). Vehicle not responsive to acceleration request until below 45 mph and behaves erratically (just stops responding and car slows). No check engine light and car otherwise runs normally. Accompanying behaviors: brake lights are constantly illuminated (stuck on), even when not braking and also when car is turned off and key removed. Intermittently when car is stopped, message "hill start assist not available" is shown. Took car into ford dealership who diagnosed the problem and "found brake switch engagement bushing missing from brake pedal" and offered to replace the "brake pedal assembly" at a cost of $1,062.35. Found several forums complaining of the same exact behaviors and noting that the oem "brake pedal stop pad" had broken into pieces. I also remembered vacuuming up some plastic pieces from the driver front floor area not realizing where they had come from. The "brake pedal stop pad" itself which would cost less than $5.00 is not offered by ford, so people are finding alternatives which may be unsafe and include: "brake pedal stop pad" not designed specifically for this vehicle, zip ties, and even magnets! other ford models are affected as well. Some example forum links below. This should be a recall.https://www.carcomplaints.com/ford/mustang/2015/brakes/service_brakes.shtmlhttps://www.mustang6g.com/forums/threads/brake-light-switch-near-pedal-failure.122100/
While driving this vehicle the engine misfires decrease in power and completely stops acceleration. It also uses a great deal of fuel. The coolant constantly leaks out and the engine overheats every few minutes. The car also overheats when sitting in a parked position.while driving on the freeway the car slowed to 25mph. We were very close to being involved in an accident.
Adaptive cruise controlthe acc on my truck malfunctions unexpectedly and frequently when passing large trucks at highway speed.when it malfunctions, it causes collision warning systems to activate including unexpected and hard braking.i have taken the truck to the dealership where i purchased it twice for this problem.once before and once after the recall.there was not change the first time and after the second time the problem was reduced in severity and frequency but continues to happen.my service department is willing to look at it again, but says there is nothing to do that they have not already done.the unexpected braking not only is a surprise to the driver, but it also may cause vehicles following to react inappropriately.this danger is exaggerated because it frequently happens on the interstate while passing large trucks.
2015 ford fusion- after sitting for short periods of time the vehicle will not turn on until multiple attempts. The battery is good. No jump is required. Vehicle will go from no power on the first attempted start to managing to power on within a couple of minutes.while in drive, the vehicle will not switch gears appropriately. The engine will rev, pull, and then switch gears very roughly. This has been looked at by a local mechanic. The mechanic could not find any problems even though it has been a consistent occurrence. Mechanic stated that this is common in newer fords.
The vehicle displayed a "wrench" light and the vehicle suffered diminished performance while driving. This happened sporadically both when stationary and driving for two weeks. Each time i took it to the dealer the "wrench" was not on and they could not capture a "code." finally, one morning the light was on and i was able to take it directly to the dealer and they identified the electronic throttle body as defective.
When in drive the car jerks very hard whenever it switches gears also the car would stall after putting it into drive sometimes it will not move forcing me to turn the ignition off and back on to try it again.
I found little light yellow plastic under my rug after not knowing what was wrong with my car the back light brake light won't turn off it's a little button that control the brakes now my back light won't turn offf i have to take the fuse out and my car won't go past 45-50 mph before it starts stalling. The yellow plastic i cannot find any where. What keeps popping up is hill start not available as well
The throttle body failed. Car went into limp mode. I used a code reader to investigate. Code was p211, throttle. Bought a throttle body at ford dealer, $100.84 total parts with tax and throttle body and gasket. Replaced part and it runs fine so far. I was lucky to have been close to home when it happened. I did not find any recalls for this make model and year but throttle bodies commonly fail on fords. It happened on july 31, 2021. Car had about 89,500 miles. Bought the car new from bill utter ford in denton, texas in 2015.
The contact owns a 2015 ford fusion. The contact stated that the vehicle experienced multiple electrical and computer malfunctions, including the front windshield wipers randomly activated and bounced up and down. The instrument cluster lights shut off and the gauges stopped working. In addition, the steering wheel became difficult to turn and the vehicle would not immediately start. The cause of the failures was not determined. An unknown dealer was notified of the failures. The manufacturer was not notified. The failure mileage was 58,000.
My windshield wiper would drag and stick in the middle of the windshield. I tried several times to get the dealer to do somethiing, but all i got was ford knew about but didn't know how to fix the problem!!my driver's side blade stuck in the middle of my view..i drove to the dealership in a rain/snow to prove to them there was definitely something wrong!! a mechanic came out to look at it and finally decided it was the wiper motor.they ordered me one. It came in the next day. I got an appointment from at the dealership for the repair for same day. When i arrived the service writer told me that they were very busy and wouldn't get the cars fixed that was already. It was fixed that afternoon. They always had an excuse for not fixing my wiper problem.i feel my time is just as important as theirs. My husband had just had surgery and i am the only one he has to take care of him. I had to leave him alone to go get my 2015 fusion repaired. I hope ford will issue a recall on this wiper problem so i can get my $100 deductible on my extended warranty back. This happened on approx 4/2018
My 2015 ford fusion was parked outside in our company's parking lot in the morning and upon returning to the car in the afternoon (temp was in the 90's) there was a crack across the sunroof from left to right. Although the sunroof did not explode while driving and no one touched the car while it was parked, this should be investigated as a widespread defect in the manufacturing of the glass used in ford's sunroofs as it poses a safety hazard if something like this happens while driving or if it shatters, showering the driver with glass.
Drivers side door glass shattered when opening door .vehicle stationary in driveway have also found crack in windshield.
I just purchased a 2015 ford fusion and like it so far except that about 1 week after the purchase; i got caught in a hard rain.i found that the wipers, at the highest speed, do not clear the windshield fast enough for clear visibility. The speed limit was 45, i slowed down to 25 or less. I brought my vehicle into the dealer, they had their technician look at it and i was told there is nothing wrong with them, they also compared them to another fusion on the premises and the speed of the wipers were similar. I am hoping for a recall soon, before accidents happen and people get hurt. I personally will not drive in the rain if at all possible; i should not have to fear driving a new car because of rain.
Dash board is warping causing defroster vents to not properly clear the windshield. Dash board is rubbing on the windshield creating a distracting squeaking noise when driving. Dash board is also sunken up and down across the windshield line.
Wipers on highest setting do not clear the windshield in a moderate rain. In the case of a hard downpour i have to pull over & stop.this has happened on multiple occasions. This is not acceptable!!! i will be trading this car soon!!!
After wipers have been run for a few minutes they start to stutter and skip.sometimes they stop halfway down the window and then after a few seconds go to park position. Ford dealer tells me problem started when they changed to the "euro" wiper a few years ago. Putting in a new motor won't help, same problem.the dealer changes all new 28" wipers to 26 when they deliver a car.mine had 26" and still has the problem.
The contact owns a 2015 ford fusion. The contact stated that the windshield wiper speed was inadequate. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 13,000. The vin was unavailable.
There is a defect in the wiper and/or windshield design - it is extremely hard to see when it is raining, even just moderately raining, and even with the wiper speed on high.i can't tell if the wipers are too slow, if the angle of the windshield promotes water retention, or if the problem is with the wiper mechanism design (instead of going the same direction, the wipers start in the middle and go separate directions to the outside edge).furthermore, every time the wipers make a pass there appears to be a film on the glass that takes a few seconds to clear ' it looks splotchy, and isn't affected by temp/defrost at all.at night when passing another car or under street lights this makes a terrible glare, and of course the faster your wipers are going, the more "film" there will be because there's no time for it to clear between passes.i bought this car with 16 miles on it and noticed it the very first time i had to drive in the rain (i'm now at 7500 miles).between the inadequate prevention of water accumulation and the strange film, this car is very dangerous to drive in the rain, especially at night.beyond this, i have noticed for quite a while that the exhaust/muffler makes a loud vibration noise, and at times the transmission shifts very hard when applying brakes (downshift) or when first accelerating.
Ipurchased a 2015 ford fusion in november 2014, about 1 week after the purchase; i got caught in a hard rain on a city street. I found that the wipers, at the highest speed, do not clear the windshield fast enough for clear visibility. The speed limit was 45, i slowed down to 25 or less. I brought my vehicle into the dealer, they had their technician look at it and i was told there is nothing wrong with them, they also compared them to another fusion on the premises and the speed of the wipers were similar.i am hoping for a recall soon, before accidents happen and people get hurt.
Someone is going to be killed driving this vehicle in a driving rainstorm.twice since buying this car, less than 30 days ago, i have been caught in a rainstorm, on the interstate, and the windshield wipers, at their highest speed, will not completely clear the windshield enough for sufficient visibility. I have had to stop and pull over and wait for the rain to quit. You have absolutely zero visibility. Even slowing the vehicle down didn't help. I was basically blinded for at least 4-5 seconds at any given time during the storm, praying the entire time that i didn't hit someone, or someone didn't hit me. To make matters worse, both of my children were in the car. Not what i expected out of a brand new vehicle. I'm very disappointed in ford, and hope that this situation is rectified before someone is killed.
While driving in a moderate rain the wind shield wipers will not work fast enough to keep the wind shield clean and to have any type of visibility. Could not see the lines on the road and had to pull over. This happens every time it rains or snows. Very big safety concern!
The lug nuts make it impossible to remove with either the tool ford provided, a 4 way wrench or sockets when i got a flat. I could have been killed fighting with this on the side of the road. I believe ford should have to replace all of these lug nuts as a safety concern since they are defective.
After taking my 2015 ford fusion for a transmission problem and other recalls they kept the car for over a month with no rental provided when i finally got it back from the speed of 15 to 30 the passenger side starting making noises and could feel the vibration from it and 55 and up it just gets worse.
There has been many issues with the front end of my car. Both struts have been replaced at 22,000 miles. The sway bar link was also replaced.i am now at 23,000 miles experiencing a noise like a ball joint clunking in the passenger front and the dealerships cannot figure out what is making the noise. I have brought it to 2 separate dealerships for a synopsis. Still nothing. Also, the transmission shifts very rough and slams into the next gear from 2-3. I purchased this car from sport automotive used cars on october 2017. Ever since nothing but issues. Very dissatisfied with this vehicle. Especially since fords have always been purchased in my family.
Recently, while traveling from chicago, il to las vegas nevada, i experienced mechanical issues with my 2015 ford fusion. The car broke down in las vegas, nevada, where i took it to a local repair shop, due to the closeness of the where it broke down. The repair shop stated that they would need a few days to diagnose the vehicle. Unfortunately, i had no more days to stay in vegas, as i needed to return home. Thus, i flew back to chicago, and left my car in las vegas, nevada in the care of the repair shop for testing and diagnosis and repair. The repair shop called and stated that my car needed a new transmission. This befuddled me, as my car was just barely two years old and has low mileage. Upon doing some research, i found that ford fusions from 2013-2016 have known mechanical issues with the transmission and many have already been recalled.i called the ford corporate office after the repair shop advised that the transmission needed replacing. I was advised to have the vehicle towed to a ford dealership. I had the car towed to friendly ford, where i am waiting for the diagnosis to be completed. However, i was already advised that if in fact the transmission needs to be replaced, it would be take approximately 4-6 weeks to be completed. This presents a tremendous inconvenience to me, as i am in chicago and my vehicle is 1800 miles away from me, essentially useless to my day to day activities which include school, work, doctors' appointment etc. I am a full-time student, and work full time. Unfortunately, recently i have become very ill and have had to catch rides to my various doctors' appointments. Getting around has been significantly challenging with no vehicle. I believe that ford knew that there were transmission failures on and failed to recall all of them to save money, and avoid expensive repair costs on poorly
I was driving back from grocery shopping when i lost control over steering. The moment when i lost control was during my slight right turn moving at speed of about 30mph i did not know what happened at the moment because i was more focused to not hit anyone presenr at that moment on the road. Good thing is that school across the road was closed because timing when this happen was around the time when parents usually pick their kids for school. After i parked car i investigate to see what had happen. There were three messages indicating that something was wrong: 1. Steering assist fault - service required, 2. Service advancetrac and 3. Hill start assist not available. I was searching today to see other people experiance and results were positive a lot of cases like this one. Things that all reports have in common is that all owners needed to pay to fix car no option for recal. Eventhough that models like this one used to have several things that needed to be changed on similat things in the past.
While driving home on i- 55, one of my back tires blew up on 2015 ford fusion. This nearly caused a potentially fatal accident! on saturday, i called michelin, the manufacturer of the tire and they told me to take the tire to discount tire. I went in to discount tire in new lenox, il on saturday february 11, 2017, and the manager neal, said that all of the tires needed to be replaced, and the blowout was caused as a result of low thread count. Discount tire went on to inform that xchange leasing, who is responsible for safety and inspection of the vehicle would be responsible for missing the need for the tires to be replaced. Subsequently, it seems that xchange has dropped the ball, and thankfully the negligence did not result in an untimely death!since, being a part of the xchange leasing program, i have regularly had all of my inspections completed, which included tire rotation, and inspection. There is no indication on any of the inspection reports that tires need to be replaced. I am currently driving on a donut, and i am seeking a resolution to this problem.
The car jerks during shifting on city streets, all times of day, all road conditions.
The contact owns a 2015 ford fusion. The contact stated that the driverā€™s side front tire lost air and became flat, but the independent mechanic was unable to remove the wheel from the vehicle due to the lug nuts being swollen. The vehicle was later taken to the local dealer who replaced the lug nuts. The cause of the failure was not determined. The manufacturer was not yet contacted. The failure mileage was 48,000.
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