We found the following complaints for FORD FUSION HYBRID (2010)
Read complaints for FORD FUSION HYBRID (2010)
2010 fusion hybrid. Consumer writes in regards to passenger frontal airbag safety recall. *ldthe consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
Takata recall. There has been untimely delay in rectifying the defective passenger airbag. This has diminished my full use of the vehicle to an unacceptable degree.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received a recall notice for nhtsa campaign number: 16v384000 (air bags). Livermore ford lincoln (2266 kitty hawk rd, livermore, ca 94551, (925) 294-7700) stated that the part was not available. The dealer made no mention of a loaner vehicle option. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called santa monica ford lincoln at (424) 610-5879 (located 1230 santa monica blvd, santa monica, ca 90404) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available/parts distribution disconnect.
Takata recall. I have a letter from ford advising of a passenger side airbag recall for my vehicle from july 2016. There has been no communication since. Calls to ford have been unproductive at resolving the problem.
The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
"takata recall" - i have been waiting for well over a year to have this recall problem fixed.i have now received notice that the company responsible has filed for bankruptcy.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (north bay ford, 1999 soquel ave, santa cruz, ca 95062, (831) 457-5858) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and stated that the parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - failure to timely remedy despite being in a high humidity area of houston, texas and the car being a 2010
Takata recall-my car's passenger airbags have been under recall for 1.5 years and i am still waiting for this repair to be made.
Takata recall.this recall has been in effect for more than a year, with no remedy yet available.this is not acceptable nor appropriate.having a passenger vehicle in which it is unsafe for the front passenger seat occupied is ridiculous and not consistent with the intended use of the vehicle.
Recieved a recall july 2016 and never could get a sceduled replacement but they could sell us one.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation ford torrance at (424) 253-4976 (3111 pacific coast hwy, torrance, ca 90505) where it was confirmed that the parts were not available for the recall remedy. The manufacturer confirmed that parts were not available, but would be available in the spring of 2018. The contact had not experienced a failure. Vin tool confirms parts not available.
"takata recall" i called autonation ford in torrance and also called ford corporate office, they said that they cant find a manufacture to fix the airbags. Might be till the end of the year till they fix it. Terrible
Takata recallwhen i called the dealership to get a "timeline" as to when this problem would be resolved, i was told "there is no timeline".i said does that mean it could take years? the response was silence! so i need to be sure no one sits in the front passenger seat or risk there death and if they die it is all my fault. The recall was 11 weeks ago..... What exactly is a reasonable amount of time?
Takata recall - 18 months after being notified of the recall, airbags have not been replaced, despite the fact that this car is in the priority list.coggin deland ford still says they have no supplies.this is leaving my family in a very dangerous situation.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received a recall notification for nhtsa campaign number: 16v384000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (pompano beach ford lincoln, 2741 n federal hwgy, pompano beach, fl 33064) confirmed that parts were not available to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. The vin was invalid.
Takata recall. It has been more than 2 years and a fix has not been provided. I cannot sell my car with this recall nor can it be fixed. My only option (other than the hassle of a rental car) is to not have anyone sit in the front passenger seat of my car which, with a family of 5, is impossible to do legally. Luckily, we have another vehicle than can fit us all. A coworker of mine had his toyota repaired earlier this year but ford has not yet to issue a solution. More than 2 years without a remedy is a bit ridiculous.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (future ford lincoln, 650 automall drive, roseville, ca 95661) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 19v001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Koeppel ford (5701 northern blvd, woodside, ny 11377, (718) 885-8000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and confirmed that the parts were not available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall:dealership tells me that a remedy is not available.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (serramonte ford in colma, ca, 650-763-2400) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 8/3/18
Takata recall.there is still no remedy for our recall.
Ford notified me of recall for passenger side airbag in 2016. Dealers told me they could not replace it at that time. It is over a year later, they still cannot replace it or disable it. So my passengers need to ride in the back seat now for over a year.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags). The part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Santa margarita ford (30031 santa margarita pkwy, rancho santa margarita, ca 92688, (949) 459-6800) was contacted and confirmed that the part was not available. The manufacturer was also contacted. The contact had not experienced a failure.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called vista ford lincoln woodland hills at (818) 884-7600 (located at 21501 ventura blvd, woodland hills, ca 91364) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Takata recallthis recall has been open for 18 months and there is no end in sight.recently received another mailing from ford stating that no one should sit in the front passenger seat or they could be killed.called ford to request the airbag be disconnected, they said its a controlled safety system and nothing can be done.i'm not sure what group i am in, but live in a area with high temperatures and humidity.
Takata recall: the ford recall number is 16s26 to replace the passenger airbag. The recall was announced on 06-01-16. One year ago.the ford fusion is 8 years old.still no parts available.what does it take to get a replacement air bag?will a replacement airbag ever be available?whyannounce a recall if there is no intention to ever supply parts to fix it?who can i contact to get this dangerous, defective passenger airbag replaced? [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall - when i enter my vin into your system, 0 recalls are shown.this is not correct.i have a letter from ford for ***urgent airbag safety recall*** - safety recall notice 19s01/nhtsa recall 19v-001.i check your site often, and found it unfortunate and disturbing to still see 0 recalls even though my car does have a recall for the passenger airbag.i have also reported a very common power steering failure in this same car.you continue to have an open investigation since november 2017, which also suprised me to see an investigation left open for so long.this is the second investigation for the same issue on this car...if there is finally a recall for the power steering, like there is been for the same steering rack part on other model years, will it show up on your website, or will it also be hidden from your recall notices like my airbag recall notice?why isn't my airbag recall listed on your website recalls when i enter my vin?
Takara recall, still not repaired, was told not to drive it. Wife wanted a safe vehicle, but could not trade the ford fusion 2010, because of recall. Did not get letter from ford about them providing a vehicle until repairs to air bag could be completed. Ask for reimbursement for the amount of what they were going to pay any rental fees. They refused. Car is sitting and want relief under the lemon law.
I received a "urgent airbag safety recall" notice urging me to immediately get my defective airbag replaced for free at the nearest ford dealer.i have contacted three dealers in my area and they all said that they do not have the parts to replace and have no idea when they will get the parts.ford remains irresponsible in their handling of this defective and dangerous situation.
The contact owns a 2010 ford fusion hybrid. While driving at any speed, the vehicle made unusual noises. The noises increased at approximately 45 mph without warning. The vehicle was taken to east tennessee ford (crossville, tn, 931-240-4121) where it was diagnosed that the front passenger wheel bearing was faulty and about to fall out. The technician replaced the wheel bearing assembly. Approximately two years later, the front driver's wheel bearing also failed. The vehicle was taken to an independent mechanic where the wheel bearing assembly was replaced. The manufacturer was made aware of the failures and stated that there was no recall. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The failure mileage was approximately 45,000.
Takata recall since the problem is well known and involves risk of death it seems they should have replaced the defective component by now.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 18v046000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sheehy ford lincoln at (301) 358-4443 (located at 901 n frederick ave, gaithersburg, md 20879) and was informed that the part was not available. The manufacturer was notified and did not assist. The contact had not experienced a failure. Vin tool confirms parts not available. ..
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Englewood ford (1908 s mcall rd, englewood, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - it's been 2 years since the recall notice and still no fix.what is going on?
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The vin was unknown. The contact had not experienced a failure. Vin tool confirms parts not available.
As i was driving to the store the power steering service light came on and the service advance trac and it become hard to steer.. So now its parked because dealership said it would cost $1500 to fix which i don't have .. After research mostmodels just 2011 and up have this recall. I think 2010 should also be a recall their are several complaints about it
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received a recall notification for nhtsa campaign number: 19v001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called premier ford lincoln (1072 e 49th st, brooklyn, ny 11234, (718) 859-5200) and was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (covert ford in austin, tx) where it was confirmed that the remedy part was not available for the repair. The contact did not call the manufacturer. The contact had not experienced a failure. Vin tool confirms parts not available.
Ford has yet tonotify that parts are ready for the airbag recall. Letter dated 2016 july 16?what do i have to do? drive it until it explodes . A year should be more than enough to get replacement parts.
Takata recall. The contact owns a 2010 ford fusion hybrid . The contact received notification of nhtsa campaign number: 18v046000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer john kennedy ford of phoenixville (730 valley forge rd, phoenixville, pa 19460 (610)-917-8200) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and were unable to confirm when the parts were to become available.the contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. Case number: cas12283092 was provided. The contact had not experienced a failure. Vin tool confirms parts not available.
This recall goes back to 2016 at least. Ford has sent letters in 2016, 2017 and 2018 warning about this recall and they will notify me when parts are available. How long can ford postpone a safety recall?appears ford is waiting for this issue to expire or the car to be scrapped.
Airbag switches under driver seat and front passenger seat are always getting thrown and cause airbag light to go off in dash. There needs to be a better item that is not so sensitive to people riding in the back seat. When they put their feet under the front seats it throws the switch and causes the airbag light to come on in the dash.
Takata recall. The contact owned a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 19v001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Town and country ford (5401 e independence blvd, charlotte, nc 28212, (704) 557-0596) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Dealer will not fix air bag. Says they do not have parts.
The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 18v046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ted britt ford of fairfax (11165 fairfax blvd, fairfax, va 22030, (703) 591-8484) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - ford notified me a week before and placed me on about june 15, 2018, in a rental vehicle through enterprise, and the ford dealer continues to tell me every other week when i ask that they have not received any information from ford as to when ford will replace the defective takata airbag in my 2010 ford fusion hybrid. This long period of time forcing my vehicle to sit idle and not driven and is not good mechanically on it.my car was purchased new and driven by me for 7 (seven) years in the high humidity environment of northern virginia, making it highly susceptible to the corrosion of the canisters causing the explosion shrapnel. I appreciate ford providing me a courtesy rental car but i want my car repaired properly and promptly by ford. Can you please assist with encouraging ford corporate to restore the safety of my car by ford replace the takata airbag in a timely manner.
Received initial letter back in 2016 and several updates and notices through 2018; however, still have no parts available to complete the repair and have left several messages!
Takata recall.i just bought a used car only to find out it is under this dangerous and possibly deadly recall.ford says parts are not available to fix it, and they have no estimate of when they will be.after watching the nhtsa video on the takata problem, this is clearly an unacceptable answer, especially since we bought and older car and live in a hot, humid climate!!i don't want my family members to be at risk of metal parts flying out of the airbag in the event of a crash!
Takata recall - i received my first letter about this dated july 2016 which stated the passenger frontal airbag inflator may rupture in the event of a crash necessitating airbag deployment.i have received a second letter dated december 2017 which states "do not let anyone sit in the first row passenger seat".this letter was received just after i returned home from a long trip with a front seat passenger.why was i not warned not to have front seat passengers for 18 months?i have contacted my dealership repeatedly who say parts are unavailable and i have called the ford customer relationship center who told me parts may be available in the spring of 2018 but would not commit to a definite month.i believe i am in zone a which is a higher priority area - california.why is this taking so long?not to allow a front seat passenger is very inconvenient.
Takata recall - my vehicle was issued a recall july 2016 for passenger-side airbag.i have contacted my dealer to request a fix.the dealer has indicated that parts are not available.i received notification of chapter 11 bankruptcy from tk holdings 10/26/2017.notification stated to contact the dealer to have the car repaired.the dealer maintains that parts are not available.my car is unsafe to drive with a passenger.
Takata recall - jun 01,2016manufacturer recall number16s26nhtsa recall number16v384recall statusrecall incomplete, remedy not yet available18 months later, no remedy available.car will be 8 years old next month, live in texas with high heat / humidty. All risk factors point to this being problematic, but no relief / fix is available.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of an unknown manufacturer recall regarding the air bags. Robinson brothers ford (225-293-8900, 11455 airline hwy, baton rouge, la 70816) indicated that the part had been unavailable since january. The dealer also indicated that there was no option of a loaner vehicle due to a limited supply. In addition, when applying the brake pedal, it traveled to the floorboard. The dealer and the manufacturer indicated that the vehicle was not included in any brake system recalls. The dealer diagnosed that the brake booster needed to be replaced. The manufacturer was notified of the failure. The vin was not available. The approximate failure mileage was 69,000.
The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 18v046000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sheehy ford lincoln richmond (10601 midlothian turnpike, richmond, va 23235, (804) 794-0500) was contacted and confirmed that the parts were not available for recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. Consumer stated since the claim dealership never contacted consumer. Airbag was installed.
2010 ford fusion hybrid. Consumer writes in regards to passenger airbag inflator safety recall. *ldthe consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. The consumer was was informed that the parts necessary to complete the recall repair were not yet available.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jarrett-gordon ford davenport (2600 access road, davenport, florida 33897, (863) 422-1167) was made aware of the recall in 2016 and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall parts unavailable
Takata recall.i received the recall notice in july 2016 and i am still waiting on the replacement part.i have not been able to drive my vehicle safely with a passenger since.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Autonation ford bradenton (5325 14th st w, bradenton, fl 34207, (941) 275-1267) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - i have been waiting 11 months since first learning of this recall to have the airbags replaced. Ford has not yet announced when this issue will be corrected.
There continues to not be a timeline to the repair of the takata recall.this is a follow-up to the complain #:10896591.what is a reasonable time frame for the repair of this airbag recall?what recourse do i have if the manufacturer continues to not correct this problem?
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact stated that there was a random fuel leak that continued to progress. The dealer (ford of escondido, 1717 auto park way, escondido, ca 92029, (760) 745-3361) attempted to order the part several times, and had two estimated shipment dates. The most recent date was august 27, 2017. The manufacturer was unable to provide a reasonable time frame to supply the part to the dealer. The vehicle remained parked since may of 2017. The contact had to obtain a rental vehicle due to the delay from the manufacturer. The manufacturer was contacted several times and the contact was still waiting for the part months later. In addition, the vehicle was included in nhtsa campaign number: 16v384000 (air bags) and was uncertain as to when the remedy and parts would be supplied to the dealer. The contact stated that the air bag off indicator kept randomly illuminating while waiting for the part from the manufacturer. The failure mileage was not available. Vin tool confirms parts not available.updated 09/27/17*ljthe consumer stated a new gas tank and a new car battery were installed in the vehicle.
The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (airport marina ford of los angelos, california, located at 5880 west centinela ave, 90045) stated that the parts were unavailable. The manufacturer was made aware of the issue and stated that the contact would receive a letter from the dealer once the parts became available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. Received "safety recall notice 16s26/nhtsa16v-384 warning ruptured inflator could cause "death."yet ford dealer has no parts and ford says no idea when parts will arrive and that "car is safe to drive".have large family and cannot use car because of this. No loaners available.
I have called and stopped by ford dealerships in dallas and rockwall, texas over a period of years and been told they do not have the replacement airbags and that i will be called when they arrive.i have not received any calls and get the same reply every time i ask.i am afraid to allow passengers in my car due to the risk, which has severely impacted my ability to use my car normally.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received a recall notification for nhtsa campaign number: 21v158000 (air bags) however, the part to do the recall repair was not yet available. The contact had not contacted the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (auto nation ford, 2305 s college st. Auburn, al 36832, (334) 316-8628) was contacted and informed the contact that the part was not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the part was to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recallmy ford dealership is not taking care of the recall on my call.they have been waiting for 3 weeks for the part, but said today that it's back ordered and they have no idea how long it will take.is there something i can do about this.
Takata recall... I was notified that there was a recall on my car in june 2016 by mail.i have contacted future ford of concord, ca where i purchased the car repeatedly.i also contacted walnut creek, ca ford.they said that takata went bankrupt and they don't have any airbags to replace the potentially dangerous one in my car.they said that they will contact me when they are available.this is notan acceptable answer. While i haven't had an accident, if i do, i may suffer death or injury rather then having the airbag protect me as the designers intended.
I received a recall notice from ford in february 2018.the ford dealership in lumberton, njhas never received the parts to fix the defect in the passenger airbag.is there any ford dealership that has received the parts?my wife could be in danger when she rides with me.
Currently there is recall on the passager airbad. I inqured at the dealer for a loaner car untill my car is fixed. Such offer was denied. I was told that there has been only one issue witha ford mustang. One is too many. Also i was told that the highway safety department gave insturctions that the vehicle can be driven untill the airbag issue is taken care of. I am not sure if this is corrent. In any case, this is wrong, even if there was only one death. I purchased the vehicle from ford, and i was told that it was a safe car, now 5 years down the road i find out that it is not. Your help with this matter is very much appreciated.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I got a recall notice for the passenger side airbag inflator.( 5/2018) i called flammer ford, and i was told i'd get a call back when the parts came in. I am still waitingmy car is in florida, and i'd really like to just disable the driver's side airbag. Will the dealership do this for me? car is 8 years old!
Takata recallthis recall has been "remedy not available" since june 2016.if the problem is as stated this is unacceptable.
Takatarecall - received a letter from ford dated july 2016 regarding the problem and the dealer says they still do not have the parts to act on it.
"takata recall" - i have been waiting for a long time to have these defective air bags replaced and have contacted vista ford in ca numerious time about this with no response from them.
Takata recall...recieved notice in july 2016...called ford dealership and they still do not have parts to fix or replace recalled airbag and it is now 11/2017.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number:16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (serramonte ford, 999 serramonte blvd, colma, ca 94014, (844)-869-7236) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact was provided with a loaner vehicle. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2010 ford fusion hybrid. The dealer g stone motors (36 boardman st, middlebury, vt 05753, 1-802-388-6718) had been unable to determine when the remedy and part may be provided from the manufacturer to schedule the recall repair appointment within a reasonable time frame. The contact was unable to schedule the recall repair which was unacceptable to the contact concerning nhtsa campaign number: 18v046000 (air bags). There was no mention of a loaner vehicle option from the dealer. The contact had not experienced a failure but was uncertain if a failure may progress while waiting to receive the part from the manufacturer to the dealership. The manufacturer was contacted. Vin tool confirms parts not available.updated 12/18/18
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received a recall notification for nhtsa campaign number: 16v384000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (sentry ford, 4100 mystic valley pkwy, medford, ma 02155) confirmed the parts were not available to perform the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 ford fusion hybrid. The contact stated that while her daughter was driving at 25 mph, another vehicle struck the vehicle's rear driver's side. The driver's side air bag failed to deploy. The driver was unsure of her injuries and suffered mild chest pain. The driver did not seek immediate medical attention but mentioned doing so in the future. A police report was filed. The vehicle was towed to a police station. The vehicle was not inspected by a dealer or mechanic. The vehicle was not diagnosed or repairedthe manufacturer was not made aware of the failure. The approximate failure mileage was 58,000. Updated 08/04/17*ljthe consumer stated the wrong airbag deployed. The passenger's side airbag deployed, but the vehicle was struck on the driver's side. The vehicle was totaled.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags). The parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. I was first notified of the recall in june 2016. For over a year i have not been able to use the vehicle for family travel due to the defective passenger airbag. We purchased the car for the fuel efficiency for driving around town and on longer trips.takata has taken an unreasonably long amount of time to repair the vehicle.i spoke with my local ford dealer yesterday and the parts were still not available.
Takata recallford has been sending me letters informing me of the recall for the past 2-3 years. When i've asked at the dealership, i've always been informed that parts aren't available and that they will let me know when they can complete the recall repair. The most recent letter i received from ford indicated that they would provide a rental vehicle for us while we waited for repair parts. This, to me, indicates that *someone* is taking the safety risk posed by the airbags in my vehicle seriously. However, when i visited sonora ford (dealership in sonora, ca) i was advised to get on the waiting list, a *minimum* of 30-days wait, that no rental vehicles were available, and that there was no telling what vehicle i could get as a loaner if and when the rental was provided - might be a passenger car, might be a f-150 truck. I am teaching my daughter to drive in this car and am terrified of what will happen if a minor fender-bender triggers the airbags. Ford is not stepping up and meeting its responsibility (or even its promises) in following through on the terms of the recall.
Airbag disabled warning light appeared on dash. Took it to dealer and after 2 days, it was decided that the computer controlling the airbags had to be replaced. For the next 4 years this same light has come on indicating the airbags are not operating. Each time the same dealer has said the problem was "in the wiring harness under the passenger seat". It works for a time and then with no warning fails again. On one occasion it occurred just when leaving on a 2500 mile trip so we were without airbag protection. I am convinced that it has to do with having a passenger in the right rear seat and that feet under the seat interfere with the wiring. The dealer has never resolved it. Multiple times it has resolved itself before i can get in for service so i am brushed off by the dealer. I consider driving this car without working airbags a great life threatening hazard. I was the passenger in a vehicle with airbag deployment once and am convinced my life was saved by them.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags). Per the interim notice, the contact would receive a call once the parts were available. The contact waited for months but did not receive a call. The manufacturer was unable to determine when the parts and remedy would be supplied to the dealer. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 04/18/17ljupdated 09/07/2017
Takata recall. I have had a recall notice for the airbag since 2016 and ford has done nothing to correct the situation. What do i need to do to correct the issue
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact stated that the air bag warning indicator remained illuminated. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the remedy was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,000. The vin was not available. Parts distribution disconnect.
Airbag recall
Takata recalli have been contacting my dealership, rockwall ford, for over 1 year requesting replacement of my airbags.they always tell me the bags are on back order, they do not know when they will arrive and that i will be contacted when they do.i also contacted park cities ford in dallas and was told the airbags were on back order.it is clear to me that no dealership i've contacted is interested in replacing the airbags.i wrote a complaint to the rockwall dealership that was not answered, except to contact me trying to sell me a new car.i frequently transport surgeons as front seat passengers in my car and i cannot imagine the law suit that would result if i were to be involved in an accident that caused the airbag to explode.i am seriously concerned about passengers in my car.i have owned this car since 2009 and it has been a risk to me and my passengers for all those years.i find it inconceivable that the bags cannot be replaced.
The takata recall has rendered my front passenger side seat unusable for fear of my passengers being impacted by shrapnel spraying out of what should have been a reliable safety feature. Nearly four months since the issue was discovered there has been no further communication from ford about a fix. I can't help but feel the safety ratings for these cars are a joke if air bags that behave more like fragmentation grenades are not considered a top priority.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 19v001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Fuccillo ford of east greenbush (634 columbia turnpike, east greenbush, ny 12061, (518) 479-1000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact stated that nhtsa campaign number: 16v384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in june of 2016. The dealer (jones-west ford, 3600 kietzke ln, reno, nv, 89502) stated that the parts were unavailable for the repair. The manufacturer confirmed that the parts were unavailable for repair. The contact had not experienced a failure. Vin tool confirms parts not available.
2010 ford fusion hybrid. Consumer writes in regards to passenger frontal airbag safety recall. *ldthe consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
Takata recall - received a letter july 2016 noting the recall issue.i've called 6 times over the course of 15 months (last 10/31/2017).wade ford in smyrna, ga dealership advised no parts.received tk holdings notification october 2017 relevant to contact the dealership for repair; however, the dealership is stating they are not able to repair issue.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (north central ford 1819 n. Central expy, richardson, tx, 75080) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 08/18/17*lj
Takata recall - defective airbags - when will my vehicle be fixed ? when will i receive written notificatton to take my vehicle to the dealer for expeditious repair ?
Takata recall, i got the notice last july and have called,written and stopped in person to get the repair and ford claims they do not have the parts. I live in florida where it is hot and the conditions are ripe for the airbag to explode.
Takata recall - i was notified months ago that my passenger airbags are not safe. Last month i finally received a letter from ford saying that airbags were available to fix my car.i called my ford dealer.they said they could not order the air bags and i should try calling back in a couple weeks.i just called my dealer again after waiting two weeks.they continue to say that ford will not allow them to order the airbags for the recall.it is unacceptable that ford made me wait months for airbags to fix my unsafe car.it's downright unethical to send me a letter saying that airbags are now available for my car when they clearly aren't.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mid bay ford lincoln, 550 auto center dr, watsonville, ca 95076) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact stated that the recall notice for nhtsa campaign number: 16v384000 (air bags) was received in juneafter contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Vin tool confirms parts not available.updated 03/30/17 ljupdated 05/05/2017
"takata recall"this "joke" has gone on far too long. Until parts actually become available, how about having the dealer simply remove the defective inflator and let us rely on the 3-point seat belt???!!! it would be tons better than having to suffer with only 3/4 of a car and having to put my mobility challenged wifein the back seat. This is just plane wrong and stupid!!!!
Takata recall
Takata recalli have received two notices of a safety recall on the passenger frontal airbag inflators.i received my first notice in july of 2016 and my second notice a few days ago.i contacted my local dealership and they said the replacement parts have been on back order for over a year.he said he has no idea when they will come in.i need this issue resolved immediately as i drive with passengers on a consistent basis.
Takata recallit's been more than two yrs since we were notified that our vehicle is part of the takata airbag recall.we received four letters since reminding us that we are still waiting for replacement parts.recently, ford sent a letter stating "a repair is available for your vehicle".i contact our local dealer and was told they had to order the parts and we would be contacted within a few days to schedule an appointment to bring the car in for repair.one month later, i contact the dealer to find out what's taking so long.now the dealer tells it will take a few months to get the parts and that i am on a waiting list to have the car repaired.so i contact another dealer to see if i can get the care repaired sooner.this ford dealer tells me they cannot order the parts at all.and continues to say that ford sent out letters to customers stating repairs were available to appease the consumer.the representative advises to get a rental or not sit anyone in the passenger seat.unbelievable!can we get a reasonable timeline on how long this is going to take?just be honest instead of stringing us along!
Been waiting since jan 2016 for the airbag replacement. I do think for something that could cause death would be handle faster than this. This is unexceptable.
I have contacted the vendor after it being over a year, and i am still being told that they have no plans to do anything because they are not the only ones who bought those airbags, and it is really me who would have to do something, which i guess would be to find the airbags myself and replace them.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called tamiami ford at (239) 643-3673 (1471 airport pulling rd n,naples, florida 34104) where it was confirmed that parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall: i received a recall notice (16s26 / nhtsa recall 16v-384) from ford on 23-jul-2016, and no instructions since that they have parts available to fix it.that is over 15 months. This is an unreasonable amount of time to resolve this situation.
Takata recalli have called lindsay ford in wheaton, md, three (3) times about replacing the passenger airbag.the last time i was told the parts would be available in two weeks.
My complaint is with the passenger air bag. It keeps turning off and on. They have a recall for it but has not come up with a solution. I have a 2010 you think it wouldnt take 8 years to fix a problem. I have my daughter and my elderly mother in my car all the time. The one reason i bought this car was for safety but notthe air bag can explode and hurt them. We have waited and waiting and it hasn't been fixed. I wont let anyone ride in my front seat anymore because we are scared someone will get hurt. Witch puts us in a bind with not enough room in my car. When will this be fixed by them. And no i can not afford a rental until they fix it. Thank you for any info you can give me.
Takata recall has not been followed through with ford.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. ..updated 06/06/17 updtaed 9/27/18
2010 ford fusion.consumer writes in regards to replacement parts not available to repair passenger side air bag inflator recall notice.*ldupdated 06/19/2017
"takata recall"ford still has not contacted me saying they have the parts to fix my frontal airbag recall issue.
Takata recall
Takata recall -- we have been unable to get ford to complete necessary recall repairs.we received a letter dated july 2016 stating that the passenger side air bag was defective and that they would contact us when parts were available.we have checked several times since and have not been able to get the air bag replaced.
Takata recall.i received a postal letter saying the repair is available for recall 16v-384 but two local dealers claim that they can't get the parts. After calling ford motor they directed me to a dealer more than 70 miles away.
Takata recall - i have received several letter about the air bag recall on my vehicle for over 2 years now. The letter states the remedy is to not have anyone sit in the passengers seat until the airbag is replaced.i have called the dealership several times and they tell me they do not have the parts and don't know when they will get them in and will call once they do. Is there anything that i can do to help expedite the airbag replacement process? this is a major issue by not allowing passengers in the vehicle.thank you.
Takata recalli received my recall notice about two years ago, but the ford dealer still says that no replacement airbags are available for my car.
"pass airbag off" light comes on randomly when passenger is seated regardless of car movement, speed, or road conditions.attached is a recent incident.
Summary:i have two complaints. 1) takata recall, ford sent me the notice in 2016 and ford mechanic shop said that ford had not made any replaceable air bags these past three years. I just called this week 8/13/18 due to another recall notice and again no airbags had been made.2) door latch stop working and there was a recall on the ford cars and many recalls that dated back in 2011, but not on the ford fusion 2010? why? many owners had complained about the ford fusion cars. See:last week's recall covers 389,585 2012-14 ford fiesta and 2013-14 ford fusion and lincoln mkz cars. Ford says the door latch in these vehicles may experience a broken pawl spring tab, which typically results in a condition where the door will not latch. If a user latches the door, there is potential the door may unlatch while driving. Ford is aware of two allegations of soreness resulting from an unlatched door bouncing back when the customer attempted to close it. Dealers will replace all four door latches.in march 2017, ford recalled 213,000 2011-13 explorer suvs and police interceptor utility vehicles in north america because the spring that controls the interior door handles may prevent the door from latching completely. Ford said it was a different issue than the new recall. In january, ford recalled 204,945 2010-13 taurus, lincoln mks and police interceptor. Nhtsa upgraded an investigation into hundred of complaints of doors failing to latch or flying open into nearly 486,000 2011-13 fiesta cars. Nhtsa received 207 reports related to the problem, with 65 doors opened inadvertently while the vehicle was in motion. This is a serious safety concern as far as i can tell. Fusion 2010 should have been recalled for sure! 225 dollars to replace at the dealership because ford "doesn't just sell the spring you have to replace the entire unit."
Takata recall- i am concerned that this recall is taking so long and everytime we drive our vehicle we are in harms way. I do not understand how it could take such a long time to make this repair.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received a recall notification for nhtsa campaign number: 18v046000 (air bags) and stated that the manufacturer failed to repair the vehicle within a reasonable amount of time. The dealer (fox motor group llc, 3560 28th street se, grand rapids, michigan 49512) was contacted and confirmed that parts were not available to perform the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received a recall notice for nhtsa campaign number: 18v046000 (air bags). Sisk family ford (565 oak st, forest city, nc 28043, (828) 245-1626) stated that the part was not available. The dealer did not mention a loaner vehicle option. The dealer stated that the part may be available in december of 2018. The manufacturer was contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact stated that nhtsa campaign number: 16v384000 (air bags); exceeded a reasonable amount of time for repair.the contact received the recall notification in july of 2016. The dealer (lithia ford lincoln of roseburg, 1650 ne stephens st, roseburg, or, 97470, 541-537-4643) stated that the parts were unavailable for the repair. The manufacturer confirmed that the parts were unavailable for repair. The contact had not experienced a failure. Vin tool confirms parts not available.
I was warned in july 2016 that my passenger airbag is unsafe. I called, was told they expected parts by december 2016.i was never contacted about a repair. I received a letter 12/17 stating that the airbag could injure a passenger, parts are not available and they dont expect parts until spring 2018. The letter states not not allow anyone to sit in the front passenger seat which is impossible for me my dealership refuses to help. I contacted ford customer relations and was disconnected and ultimately told they cannot take calls and try again later. I want a loaner vehicle or rental vehicle until my airbag can be repaired.
Takata recall: ford notice june, 2016 16s26nhtsa ref#: 11011356 july 2017 the takata recall has disappeared from my vin
The contact owns a 2010 ford fusion hybrid. While driving approximately 45 mph, the contact's vehicle was struck on the front driver's side door by a work vehicle. The air bags did not deploy. A police report was not filed. There were no injuries sustained. The vehicle was able to be driven to the contact's residence, but the driver's door was unable to be opened. The contact exited the vehicle through the front passenger door. Also, the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gwinnett place ford (3230 satellite blvd, duluth, georgia 30096, (404) 418-6877) stated that the part was unavailable. The manufacturer was notified. The failure mileage was approximately 176,000. Parts distribution disconnect.
Takata recall, i first received notice of the allegedly defective airbag june 2016. As of current date repairs have not been made available.
New warning each time i start the car, cross traffic system fault, and check rear park aid.both safety systems not working.paid dealer $100 to diagnose.top rear center speaker malfunctioning.$450 for part plus 3 hours labor.not covered under basic warranty or extended warranty i purchased with vehicle.have found numerous other owners online with the same issue.is ford going to wait for a fusion owner to back over someone before they fix the problem?
Driving on highway w/ cruise control engaged at 65 mph speed. Suddenly car loses complete acceleration & propulsion ability, resulting in car to slow down rather suddenly. I was able to pull onto off ramp in my case, but if i was in a different location, i would have definitely been in a very dangerous situation/serious accident. I turned off vehicle and restarted the vehicle a few minutes later. Proceeded to the highway again, experienced the problem again, this time i was only able to pull over to the left shoulder, which was quite narrow to begin with."wrench symbol" appeared the second time and stayed on with check engine light on. Car was unsafe to drive further. The check engine trouble shooting codes i had were p2111 and p2112. Cause of this issue is known to ford motor but they refuse to include hybrid cars in their "consumer satisfaction program 13n03". Throttle body control module senor, including the entire assembly is defective as ford has agreed to replace this on millions of cars across various model years, including the fusion 2010, but not fusion hybrid versions. Ford states they will not repair problem that i experienced recently under this established program which nhtsa was proponent for. The defective part in question is the throttle body assembly and sensor which is no different than the part in the non-hybrid version for the same model year. Real hazard to driver and i was lucky that i was not rear ended as a result or in a serious car accident from this known defective part. Ford motor must be required to notify all affected owners who will/have experienced this problem to have it repaired at their expense, as this is a serious safety issue that must be taken seriously given number of vehicles that are involved that will experience this. I experienced this at mileage of 75k but i have read that others have had this happen at much lower mileage.
During highway speeds, the car suddenly decelerated to around 20 mph and showed the check engine light which later scanned to be the dtc p2112 throttle actuator control system stuck closed.the nhtsa has action number pe13003 which is the same issue and was closed.ford has issued a csp 13n03 but it does not include my vin number but should.i called ford and they confirmed that my vin is not included but gave no reason why.
The while driving the throttle body fails stalling the car. The ford fusion hybrid isn't covered in the extended warranty even though they use the exact same throttle body as the regular ford fusion.
The car stalls at varied speeds which is a huge safety issue. I owned a 2010 ford fusion previously with my company fleet vehicle program, and had the same problem.i brought the car to the dealership and it was fixed without question.at that time i was unaware of this being part of a bigger problem.in the fall of 2011, i purchased a different 2010 ford fusion from our fleet as it was being turned in, and this is the vehicle that i am discussing in this forum.it only has 30000 miles on it, but is 6 months out of the 36 month bumper to bumper warranty. The car stalled once, a month ago, and the problem seemed to rectify itself.then yesterday, 6/19/2013, it stalled 6 times.my 17 year old daughter drives the car and was stuck in the middle of a very busy intersection.for almost one minute, the car would not restart, but finally did, and she was able to get out of the intersection.as i read the forums, it is obvious to me that this is a nationwide problem, looking back, i've had 2 cars with the identical problem.the service men at the dealership know that the problem is specific to the throttlebody, which is defective, and there is over a week backlog on the parts as more and more cars are having the same issue.this is a dangerous problem, to lose power to a vehicle in motion and ford is aware of this issue, yet they are taking no steps in addressing the issue.it is going to cost me $600 to have the part replaced, as it is outside the 3 year warrant, yet ford knows that this was a model wide issue with a defective car part.i am disappointed and angry that a glaring problem such as this is not being addressed due to ford attempting to let the problem hopefully just fade away and not be taken to task over this issue.i pray that the nhtsa will step in, right a wrong, and in the process prevent a tragic accident before it becomes a reality.
Car wrench light cam on upon starting the car.the electric hybrid system took off on its own and cruised at 30mph without any pressure on the accelerator.very dangerous that the car will accelerate without touching the gas pedal.i cruised down a vacant stretch of road for 5 minutes at 30mph without touching the gas pedal.the hybrid system kicked in and has a mind of it's own. Very creepy.i will see if it is the throttle body but mine is a hybrid and it may be a little differentthis should be addressed by ford asap.
The contact owns a 2010 ford fusion hybrid. While driving under 45 mph, the hybrid battery failed and would continue to use the fueled engine battery. There were no warning indicators illuminated. Vista ford lincoln of oxnard (1501 auto center dr, oxnard, ca 93036, (805) 983-6511) diagnosed that the battery had crystallized. The dealer replaced the fueled engine battery. The manufacturer was made aware of the failure. The failure mileage was 86,000.
The key got stuck in the ignition and could not be removed when car in park and shut off.brought to a mechanic and appears the shifter is getting the signal to the ignition the car is in park and as such can't remove the key.shifter not available for several weeks, the key did come out 3 weeks later.$500 to repair.
The contact owns a 2010 ford fusion hybrid. While driving 20 mph and attempting to accelerate, the vehicle failed to drive over 25 mph. The vehicle lost power and the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 59,000. The vin was not available.
I was driving the car about 60 mph on the highway when i saw a big red triangle on the display saying "pull over and stop safely" and the car slowed down dramatically.i did that and turned off the engine.i restarted the car.this occurred 8 more times before i got home (15 miles later).when i got home, i noticed that the car's fan was running very high for several minutes. It finally stopped.
My 2010 fusion hybrid began a no-start/stalling condition. It has happened six times now. First occurrence was after fueling at low speed after entering street.second occurrence was while traveling on the highway at 55 mph. Third occurrence was while exiting the interstate. Fourth occurrence was at low speed. Fifth occurrence was immediately after refueling while still in parking lot. And sixth occurence was also immediately after refueling just after leaving gas station at low speed. Four of the six occurrences was a failure for the internal combustion engine to start after the electric motor had already began moving the vehicle. The other twooccurrences was while coasting. In all instances there would be a red triangle warning message to pull over safely, no codes were thrown according to the engineering report, no issues reported via the vehicle health report, the vehicle was traveling in a mostly level and straight line, and the vehicle would usually reset and run normally after the first or second attempt at restarting once the vehicle was pulled over.
This is the third time our car will be going to the dealership for a serious brake issue. The first time it occurred was in september of 2015. The vehicle was in motion on a residential street when the car brakes stopped functioning as usual. The driver had to slam on the brakes to get the car to stop. The check brake and service lights came on. The brakes no longer functioned properly. The dealer was unable to replicate the issue. It happened again in may of 2016 when the car started in the driveway. An independent mechanic was able to replicate the problem, which was printed out and taken to the ford dealership. The dealership was able to isolate the problem this time and fix it. The car was functional again. Today, the issue happened yet again. As the car started while stationary, the car dinged and the check brake and system lights came on. Fearing a user error, the driver restarted the car and it seemed fine. As the driver drove down the residentialblock, the brakes became unresponsive and the system lights came back on. The driver had to press very hard on the brakes to avoid running a stop sign and into oncoming traffic on a neighboring street. The car was towed to the dealer.
The contact owns a 2010 ford fusion hybrid. While the contact's wife was driving, the vehicle stalled. There were no warning indicators illuminated. The vehicle was taken to a dealer where it was diagnosed that a fractured wire in the high voltage cable for the hybrid harness kit needed to be repaired. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 59,000.
Driving on interstate 77 in ohio traveling the speed limit of 70 mph, thepower steering fault light came on and the car was almost impossible to steer. The advanc trac light came on and low tire pressure light came on.luckily i got the car off the highway and called tow vehiche
Car warning light please pull over safely and then car looses all power has happed a total of 19 times in 4 months. Stopped me in middle if intersection today. Twice. Happens when driving or starting to drive from still position.
Was on highway driving 60 mph when various brake warning started flashing on dashboard. Warning said i needed to stop immediately. I slowed down but brakes were not responsive. I managed to find an uphill exit and got the car to stop safely. I turned the car off, restarted it, and the problem disappeared. I have owned this car since feb. 2010 and have never had this problem before. The car has about 80,000 miles on it.
While driving, the driver side seat heater becomes so hot that i thought i was being burned. I detected an unfamiliar odor, but assumed it was another vehicles fumes. Had to turn off the heater. Attempted to use on a few other occasions, thinking that i was being overly sensitive. Upon my last attempt, the indicator lights would illuminate as normal, but would shut off a few seconds later. The heater is no longer working. The passenger side is working normally, but has not been used as frequently as the driver side. Researched and this seemingly is a known issue. Contacted ford 800-392-3673 and the representative stated that she has heard of this issue, but there is not a recall for this known issue. My case was documented, and the rep stated that i would incur the cost to have the repair done at this time.hmmmmmmm. I guess it will take numerous serious personal injuries being reported before this issue is formally addressed. I must say that overall, i do love the fusion !!!
Warnings to "service power steering" and to "service traction control" started blinking alternatively on the dash board while driving.after the car was shut off, all power steering was lost.had to replace the steering track at about $1500 personal cost because vehicle is out of warranty.within four weeks of replacement of the steering shaft the same warnings came on the dash again and the car has lost its power steering again after the cut was turned off.while supposedly this replacement shaft is under warranty (because it is only 4 weeks old), the towing and other costs are not.it appears both the original and replacement shafts are defective and dangerous and should be recalled and replaced at the cost of ford, not the owner.(ford already has numerous other models recalled for power steering problems.) a request for some form of follow up is pending with ford, but no ownership of the issue has been made.
Takata recall-dropped my 2010 fusion off on wednesday after 4 months waiting for the part to be in.asked to have an oil change done while it was being worked on.i go to pick it up saturday and drop off the rental only to find my vehicle with no power steering, power steering fault, service advance trac system.i recently herniated a disc in my back and do not possess the strength to turn the wheel, rendering the vehicle unsafe to drive without power steering.my fusion never left the service bay.i get a call mondayfrom sheehy ford service, telling me that i need a new rack and pinion to the tune of $2400, due to the electronic steering being an enclosed unserviceable system.sheehy refused to acknowledge that they caused this failure during the course of my oil change and recall replacement of the passenger side airbag.they quoted me $1049 for an after market rack and offered to pay for it if i could prove that it was something they did to cause the failure.after hours of speaking to the service manager and assistant manager they told me that they stopped paying for the rental when i did not drive my unsafe vehicle home.by wednesday waiting for a return phone call about any other options and calling ford because there was a recall for the power steering on 11s and 12s, as suggested by the service manager, i told them to go ahead an order the after market rack.thursday they call to tell me its ready.as i run home to grab the keys for the rental, leaving it in front of my house with my phone, computer, and other items still inside, ford had sent a tow truck to repossess the rental.county police being called, rental towed, cab to the dealer, pay the $1049, and end up getting charged over $300 by the rental company since ford refused to pay while the power steering issue was being argued.unsafe and absolutely appalling by sheehy and ford.
The 2010 ford fusion hybrid keeps going into "limp" mode even on the highway. This causes power loss and loss of acceleration. This can be at anytime. This keeps happening more and more and ford does not know the cause or resolve.
Started car. Put car into reverse and started going back. Dash light came on reading "stop car safely" and car completely shut off. Was not able to use gas at all.
The car has stalled more than 20 times.no warnings to pull over just a engine cut off.this while driving at 30 miles a hour, backing up, turning, acceleration.sometime taking 4 or 5 more times to restart.the only code found stated that the drive train was faulty.have returned the car to the dealership 3 times.first they thought it was the battery.car stalled less an a mile away from the shop.they have now had the car for 2 full days and can not figure out what is wrong with it.this is a safety issue since i don't know when or where it will stall out.
The contact owns a 2010 ford fusion hybrid. The contact stated that the power steering assist failed. The contact also stated that the power steering and advance trac warning light illuminated. As a result, the contact had to use excessive force to maneuver the vehicle. The vehicle was taken to a dealer where the technician diagnosed that the software needed to be updated. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 65,109.
Out of no where my power steering light came on and it is very hard to turn.
The contact owns a 2010 ford fusion hybrid. While driving approximately 45 mph, the vehicle stalled and the wrench warning indicator illuminated. The contact coasted the vehicle to the side of the road. The vehicle restarted normally and was taken to the dealer the following day, but was not diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 75,000.
Just got the car home from the dealer and 1 week after they updated the computer for the same problem again today. Driving the car , wrench light comes on then car idles and goes limp does not go over 40 mph and the hybrid signal would not go over 20 on the screen with the leaves.took the car home and then engine light comes on towed back to same dealer who stated it needs a 425 dollar throttle valve that i said it needed last week and was told my car does not have one.these cars should last better than 60 000 miles without a major powertrain problem that is not covered under the warrenty.i love the features and style of this car but i see large repairs in the future so trade in here i come .
Power steering stopped working while making a turn on the highway. Was able to avoid accident with the car beside me but was very difficult to steer the car in the direction needed. Car code came up to "service power steering immediately". Very dangerous situation if not prepared when this happens!
Takata recall-dropped my 2010 fusion off on wednesday after 4 months waiting for the part to be in.asked to have an oil change done while it was being worked on.i go to pick it up saturday and drop off the rental only to find my vehicle with no power steering, power steering fault, service advance trac system.i recently herniated a disc in my back and do not possess the strength to turn the wheel, rendering the vehicle unsafe to drive without power steering.my fusion never left the service bay.i get a call mondayfrom sheehy ford service, telling me that i need a new rack and pinion to the tune of $2400, due to the electronic steering being an enclosed unserviceable system.sheehy refused to acknowledge that they caused this failure during the course of my oil change and recall replacement of the passenger side airbag.they quoted me $1049 for an after market rack and offered to pay for it if i could prove that it was something they did to cause the failure.after hours of speaking to the service manager and assistant manager they told me that they stopped paying for the rental when i did not drive my unsafe vehicle home.by wednesday waiting for a return phone call about any other options and calling ford because there was a recall for the power steering on 11s and 12s, as suggested by the service manager, i told them to go ahead an order the after market rack.thursday they call to tell me its ready.as i run home to grab the keys for the rental, leaving it in front of my house with my phone, computer, and other items still inside, ford had sent a tow truck to repossess the rental.county police being called, rental towed, cab to the dealer, pay the $1049, and end up getting charged over $300 by the rental company since ford refused to pay while the power steering issue was being argued.unsafe and absolutely appalling by sheehy and ford.
While on travel, i went to start my car and got a warning message that the power steering needed to be serviced.there was no earlier indication (noise, periodic failure, etc.) that power steering was on the way out.thankfully i was not driving at the time.online research revealed a recall for nearly all later models 2011-2015, but not mine for the exact same issue.
Twice now the car drives fine and all of a sudden power steering fails and advan trac erros and makes the car basically immobile and very dangerous. The first time the vehicle cleared itself after it was bale to be parked and sat for an hour. Currently it stranded and immobile.
While driving approximately 35 mph on a city street the advance trac warning light came on followed by messages to "service advancetrac" and "service power steering now". I was able to drive home safely without any real difficulty, but when i attempted to move the car the next morning the power steering was inoperable and i had to have the car towed to the dealership because i felt it would be unsafe to drive due to steering unresponsiveness.dreading the diagnosis and cost to repair.
While driving on the highway schedule steering service came up on the dashboard. Just after pulling over the power steering failed and i could not control the steering as it was suddenly extremely difficult to turn the steering wheel. This is an extremely dangeroussituation which apparently both ford and the safety board are aware of. Why on earth wouldthe 2011 models be recalled for this identical problem, but not the 2010 models with the same part. My family could have been killed- would that have triggered a recall ?
I got a slow flat while driving my 2010 ford fusion hybrid, which engaged the "low tire pressure" warning on the in-dash message center. Soon after that notification appeared the "service power steering now" (in red text, so definitely not good) and "service advancetrac" (in yellow) messages followed. I pulled into a gas station to check the tire, and upon restarting the car realized i now had no power steering. After changing the tire the messages remained and power steering was still gone.i drove the hobbled car (luckily in a straight line) to the nearby huntersville ford dealership, where it sits in the overnight lot now awaiting the bad news. How is such a dangerous issue, already identified within the same product line and generation, not being dealt with equally across the lineup?
This is the 3rd incident of this same problem, first time reporting it to nhtsa. 2010 ford fusion hybrid was traveling at 35mph, normal conditions and abruptly lost all power to the steering system. Steering was almost impossible to influence, hence causing an extremely unsafe condition. Advanctrac also had faults on dash, and would not operate. Rumors indicate this problem is caused by low voltage, tire pressure low, or other issues. This issue could easily lead to injuries and/or death due to this malfunction. Widespread reports of this issue are on the internet, but have not been reported.
While pulling out emerging on the highway traffic going approximately 25 mph, i felt a slight shutter in the cars service advancetrac warning light came on. This issue occurred at approximately 25,000 miles as well but the problem cleared itself after a few days in the ford dealership could not find an error code. We tried turning off and restarting the car as well as using the advance trac button but it doesn't work.
As i was driving to the store the power steering service light came on and the service advance trac and it become hard to steer.. So now its parked because dealership said it would cost $1500 to fix which i don't have .. After research mostmodels just 2011 and up have this recall. I think 2010 should also be a recall their are several complaints about it
I was just driving along on a city street going about 40 mph, and all of a sudden all the dashboard lights lit up, and i couldn't break very easily.i was in the middle of traffic, and i was worried someone was going to hit me, or i wasn't going to be able to break if someone cut me off.my car had been so reliable until that moment.my car didn't break the way it always did.it took a lot more pressure to break than normal, and the breaking was very delayed.i had a few very close calls, before i could pull over.it was scary!the dealership had to replace my abs module and my hydraulic control unit, which was very expensive.i know the nhtsa is looking into many complaints of the same issue for 2010 ford fusions.if other vehicles are having the same issue, this should be a recall!
While driving at 30 mph, service advance trac lights came on dash, followed by red service power steering light on dash, then service power steering now light and loss of power steering.extremely difficult to steer into parking space. Not drivable.towed to dealer. Supposedly repaired after 3 days at dealer. Six days later same thing happened, still in my driveway, not yet towed back to dealer.
Power steering loss. "service advancetrac" and "service power steering" messages popped up. The light on the dash also lit up for advancetrac.extremely difficult to turn steering wheel.
I was driving and all of a sudden the two lights came on that said service power steering now and traction control. It became harder to steer
Power steering suddenly failed, giving service warning, along with warning to service autotrack
The vehicle no longer operates in electric mode, using the high voltage battery to power the electric motor.this is a major safety concern since there is no assist from the electric drive motor. When accelerating from a dead stop, there is a significant lag before the gasoline motor engages and provides enough power to move the car.this is especially pronounced when making a left turn against traffic.
While driving down the expressway (475) there was a loss on power and the car went into what is call the "limp home mode" while traffic surged around we making it very dangerous to travel at this slow speed. "wench" codes were displayed on the screen. After finding the nearest exit i restarted the car which put it back into normal driving mode and drove home. During the drive home the "check engine " came on but continued normally. Same thing happened the next day with loss of power and wrench codes.
My ford fusion hybrid 2010 stalled without any warning in the 5th lane of i-85 in atlanta.my wife, the responding police officer, and myself were in grave danger because of this.we were blessed and fortunate that an officer happened to be very close when our car suddenly died in the middle of the interstate.the interstate traffic was heavy - but slow moving due to construction.the officer responded - literally - within seconds since he saw what was happening.he placed his car behind ours with his lights flashing. The the officer and i had to push my vehicle off to the side.we were all in grave danger!as the officer was calling for help and a wrecker, my car suddenly began working after several minutes. This was an extremely dangerous situation.i then researched this problem on the internet after i returned home only to discover that many other ford fusion owners have experienced the same problem of random stalling.this is totally unacceptable!what is ford waiting for to recall this vehicle??i have no confidence driving this car now.it's only a matter of time until a tragedy occurs because of this.(if it hasn't happened already)
The contact owns a 2010 ford fusion hybrid. While driving 25 mph, the vehicle stalled and the service vehicle soon warning indicators illuminated. The contact turned the vehicle off and, once restarted, resumed normal operation. The vehicle was taken to the dealer (kistler ford sales inc., 5555 central ave, toledo, oh 43615, (419)-531-9911), but was not diagnosed or repaired. The failure recurred. The manufacturer was notified of the failure and informed the contact that the vin was not included in any recalls. The failure mileage was 93,000.
My hybrid experienced loss of power on 2 occasions.1st was at approximately 33,000 mi on sep 6, 2014. Driving 35mph on a parkway wrenches appeared on the dashboard display & then sudden & immediate loss of power followed.no response to full accelerator push. Motor power shut down & only electric power allowed us to limp off the road, headed uphill at max speed of 10 mph. Vehicle taken to dealer who could not replicate the conditions or "get it to act up" in the week+ a half the car was there.odometer reading shows 700 mi put on presumably in effort to make diagnosis.their suggestion was to pick up the vehicle since no diagnosis could be made,despite our protest that the car was unsafe to drive.called ford cust.relationship ctr 800# on sep15 to seek assistance.case was opened but no action taken.they concurred with dealer that no repairs were to be made without diagnosis.again,we voiced concern that the car was unsafe.dealer suspected throttle body issue but without diagnosis insist that repairs would be at our cost $400-$500. 2nd occurrence was oct 2 2014.while driving in traffic experienced immed & sudden loss of power,no response to acceleration attempts,electric powered limp off uphill roadat max speed of 10 mph.was advised by dealer not to attempt starting the car once it died in effort to maintain error report in system. We adhered to this advice and had vehicle towed to dealer a 2nd time without starting it. Dealer was at the ready with the phrase "throttle body" and asked if we had received any letters in regards to such.vehicle was diagnosed as having carbon buildup that caused throttle body to short out. Repairs made at our expense $709.numerous complaints are documented on the nhtsa website of throttle body issues! hybrid owners have reported as well. Owners who have had to pay for repairs of defective parts out of their own pocket deserve compensation by ford.
I was driving on the freeway and had just exited to a surface street.the vehicle suddenly slowed down and wouldn't go over 15 miles per hour.a red triangle and a message appeared on the instrument panel.it said something like you may now safely pull over and come to a stop.thankfully i was not still on a very crowded freeway when this happened.it would have been very unsafe to be in the left lane of one of the most crowded freeways in the country and the car suddenly will not go more than 15 mph.i took the car to a ford dealer the next day and they could not find anything wrong.the diagnosis cost me $200.i am very hesitant to drive this car now.
The vehicle will no longer operate in electric mode. This is a major safety concern since there is no assist from the high-voltage battery powered electric drive motor.upon accelerating from a dead stop, there is a significant lag before the ice kicks in and provides enough power to move the vehicle.
Engine light warning for the canister purge valve received. Ford news site (11/23/15) stated a safety recall to be issue for 2010-11 fusions for this issue and i believe we should have received one as our car falls in the dates stated. Our vin is not listing this as a recall and we are having to pay out of pocket for a noted recall repair. Car was stationary when the engine light came on.
First time, check engine light came on when driving on highway but no apparent impact to car's functioning.took it to the dealer.they said that the surge valve needed to be replaced at a cost of $500 "to start with", but they didn't seem very sure about it so i chose not to proceed.the check engine light had gone back off and the car was driving fine.about two weeks later on a saturday i was driving on the highway again, at about 65 mph, when the car seemed to lose acceleration.standing on gas pedal produced no result.exited and was able to drive on battery power to pull over.after waiting for about 30 minutes, tried again.check engine light was back off and car drove normally back home.took to my regular mechanic first thing that monday.they found oil in the intake manifold and questioned whether i had taken the car anywhere unusual for servicing, which i had not, unless you count the dealer.did repairs at a cost of $2000.one week later, exact same thing. Car is back in shop, awaiting results.
I have had multiple incidents with my 2010 ford fusion hybrid where i have been driving and the engine will suddenly lose power and the throttle becomes unresponsive. Some of these incidents occurred during freeway driving. When this happened, an orange wrench would appear on my dash display, sometimes accompanied by the check engine light. After doing some research, i found that this is a known electronic throttle body issue. Per nhtsa action number : pe13003, ford had issued an extended warranty program to cover replacement of this defective part, but they elected to exclude the fusion hybrid. Upon contacting ford customer service and speaking with a supervisor. I was advised that ford was excluding the hybrid model because its 2.5l engine is different than the 2.5l engines in the non-hybrid models. While there may be differences in the engine, this is still the same defective part number that is in all of the other ford vehicles that received the extended warranty, and according to the service manager at the dealership where i had the car serviced, the car incorrectly returned the same error code (p2112, "throttle body stuck closed") that the covered vehicles returned. The service manager advised that it makes no sense that my vehicle would be excluded and advised that i contact ford customer service. I was advised by customer service that even though the part is defective when installed on some vehicles, it may not be defective when installed on others.that said, the part displayed the same pattern of failure, the same symptoms and the same error codes as the part covered under the extended warranty. It's the same defective part. It makes no sense that 1.6 million throttle bodies may be faulty on non-hybrid vehicles, but the same part happens to be okay on all 60,000 fusion hybrids. I was forced to make the repair out of pocket.
Why has nothing been done yet? i'm a fairly poor upstanding member of society, and i was trying to be green. Now i'm stuck with a $16,000 go cart that i cant drive on a highway because it can't go over 35mph.i had 2 yellow wrenches on my dash. I was stuck in a one lane rode with no place to pull over and about 100 people honking at me. I have been a faithful ford owner for over 13 years; i've been telling my friends and co-workers how great they are. Now i have to beg for them to fix my car, or i can go get ripped off by my local dealer. Please help. I thought you people were better than this.
My car lost power while traversing a busy intersection and i had to pull over. Could restart, but then it happened again.towed to dealers, $500 to replace throttle body and purge valve. Drove 1 day andsimilar events occurred.dealer unable to get help from ford company.very dangerous to have a car just quit while driving.on a highway this could have been catastrophic.there are many complaints on line of a similar nature with ford fusions from multiple years and i am very frustrated that ford has not addressed a potentially disastrous safety issue.and i still don't have a car!
The contact owns a 2010 ford fusion hybrid. While driving approximately 45 mph, the vehicle stalled and the wrench warning indicator illuminated. The contact coasted the vehicle to the side of the road. The vehicle restarted normally and was taken to the dealer the following day, but was not diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 75,000.
I was driving at about 30 mph when a yellow wrench light icon came on. The car stopped accelerating, and it seemed like only the electrical power from the battery was keeping it going. I had just exited a busy freeway where people were going 65 mph and higher, and if i had not just happened to exit i fear i would have had an accident.
The car stopped while driving through the free way@55 mph. Do not accelerate. The engine vibrate and car shaking. After turn off and turned on the engine few times, the car was performing fine. The dealer checked. No malfunction code was detected. They told that 95% it is due to the clogging of electronic throttle valve. So replaced. I asked and they showed the old one. I observed no clogging or grease on the valve. It was clean. This parts/or throttle valve system was functioning. The car has 85,000 mile.i spoke to ford about this safety issue. They don't do any because the warranty expire.
Driving on highway w/ cruise control engaged at 65 mph speed. Suddenly car loses complete acceleration & propulsion ability, resulting in car to slow down rather suddenly. I was able to pull onto off ramp in my case, but if i was in a different location, i would have definitely been in a very dangerous situation/serious accident. I turned off vehicle and restarted the vehicle a few minutes later. Proceeded to the highway again, experienced the problem again, this time i was only able to pull over to the left shoulder, which was quite narrow to begin with."wrench symbol" appeared the second time and stayed on with check engine light on. Car was unsafe to drive further. The check engine trouble shooting codes i had were p2111 and p2112. Cause of this issue is known to ford motor but they refuse to include hybrid cars in their "consumer satisfaction program 13n03". Throttle body control module senor, including the entire assembly is defective as ford has agreed to replace this on millions of cars across various model years, including the fusion 2010, but not fusion hybrid versions. Ford states they will not repair problem that i experienced recently under this established program which nhtsa was proponent for. The defective part in question is the throttle body assembly and sensor which is no different than the part in the non-hybrid version for the same model year. Real hazard to driver and i was lucky that i was not rear ended as a result or in a serious car accident from this known defective part. Ford motor must be required to notify all affected owners who will/have experienced this problem to have it repaired at their expense, as this is a serious safety issue that must be taken seriously given number of vehicles that are involved that will experience this. I experienced this at mileage of 75k but i have read that others have had this happen at much lower mileage.
The 2010 ford fusion hybrid keeps going into "limp" mode even on the highway. This causes power loss and loss of acceleration. This can be at anytime. This keeps happening more and more and ford does not know the cause or resolve.
Car warning light please pull over safely and then car looses all power has happed a total of 19 times in 4 months. Stopped me in middle if intersection today. Twice. Happens when driving or starting to drive from still position.
Throttle body defect.vehicle lost power on highway and would not go over 50 mph.the vehicle went into safety mode, also known as "limp home mode".dealer replaced throttle body, which solved the problem.the ford "customer satisfaction program" involving the defective throttle body does not cover hybrid vehicles like mine, even though it has the same defective part.i complained to ford and they created case #cas15334188.
While driving at speed car suddenly slows with a jerk.a wrench light comes on the dash.throttle control/powertrain malfunction light and engine light illuminates.car goes into "limp mode".can't go over low speeds. Car is unsafe to drive.
On june 7, 2016, my wife was driving our 2010 ford fusion hybrid on a major highway when the wrench light came up and the car lost power and would not accelerate.the car was towed to north central ford where it was repaired by replacing the electronic throttle body and reprogramming the pcm.the car has less than 58,000 miles on the odometer.why does ford exclude hybrids from this known problem and its associated customer satisfaction program 13n03, population of hybrids too small?it makes no sense.the part,failure symptoms and fix are the same as those in the ford cars covered by 13n03.and why did the nhtsa allow ford not to have a recall for the defective part, politics? cannot understand why this is not a safety issue.
I was traveling approximately 55 mph under normal driving conditions when the car lost power and i was able to drift to side of road.wrench light came on.i waited a few minutes and restarted the car. It idled rough at first but i was able to continue the drive home without incident.i researched this problem on the internet and discovered that ford fusions of my year and mileage were experiencing this issue.the first recommended coarse of action was to use a throttle body cleaner.i did this and the car seemed to operate fine under conditions 25 mph.i set off to work on the 6th and the car shut off on me six times before i could make it twenty miles and get back to the house.this is an obvious manufacturers defect and needs to be handled appropriately.
Gas engine sputtering and essentially no power when stepped on accelerator.turned car off/on, still sputtering and the check engine light came on.able to limp back to garage.two hours later engine running but check engine light still on.initially at mechanics running ok, but then sputtered for them as well.system check suggested issue with fuel injectors, though given other reports of throttle body problems will need to further investigate.
Steering wheel recall. Constant stop safely now prompt causing the car to be unsafe on the highway.if i drive for an hour or more this begins happening at speeds over 60 miles per hour
I was on the left lane going 55mph on a freeway up a slight incline when i noticed i was losing speed. Pressed the gas pedal a little harder thinking i needed to compensate for the incline, but the car would not accelerate. I noticed a yellow wrench appear on the left side of the dash display. I had the gas pedal to the ground and car still would not accelerate but decelerated all the way down to 30mph where it stopped decelerating and maintained this speed. I had to maneuver at 30mph off the freeway to get into the right shoulder lane. Turned the car off, then back on. Yellow wrench no longer visible and car operated normally. This poses a very dangerous situation. Luckily it was not during rush hour traffic and the cars behind me yielded to my hazard lights and let me get to the right shoulder lane.
Vehicle suddenly lost power and was unresponsive. Dashboard indicated "double wrench" warning. Upon coasting to the side of the road, vehicle was able to be reactivated and drove normally from this point.
I've experienced the "limp home mode" problem described in ford's consumer satisfaction program 13n03.this has occurred 4 times now and is a very scary and very unsafe problem.i took my car to the local ford dealer (david mcdavid) in fort worth. They determined the problem is a defect in the throttle body however they will not fix it under the terms of 13n03 as ford believes it does not apply to the hybrid. I can assure you it applies. Perhaps due to the low number of fusion hyrid's on the road this has not yet received much attention.please add the fusion hybrid to the list of models experiencing the limp home mode issue and urge ford to correct it as part of 13n03updated 11/27/2017
The car stalls at varied speeds which is a huge safety issue. I owned a 2010 ford fusion previously with my company fleet vehicle program, and had the same problem.i brought the car to the dealership and it was fixed without question.at that time i was unaware of this being part of a bigger problem.in the fall of 2011, i purchased a different 2010 ford fusion from our fleet as it was being turned in, and this is the vehicle that i am discussing in this forum.it only has 30000 miles on it, but is 6 months out of the 36 month bumper to bumper warranty. The car stalled once, a month ago, and the problem seemed to rectify itself.then yesterday, 6/19/2013, it stalled 6 times.my 17 year old daughter drives the car and was stuck in the middle of a very busy intersection.for almost one minute, the car would not restart, but finally did, and she was able to get out of the intersection.as i read the forums, it is obvious to me that this is a nationwide problem, looking back, i've had 2 cars with the identical problem.the service men at the dealership know that the problem is specific to the throttlebody, which is defective, and there is over a week backlog on the parts as more and more cars are having the same issue.this is a dangerous problem, to lose power to a vehicle in motion and ford is aware of this issue, yet they are taking no steps in addressing the issue.it is going to cost me $600 to have the part replaced, as it is outside the 3 year warrant, yet ford knows that this was a model wide issue with a defective car part.i am disappointed and angry that a glaring problem such as this is not being addressed due to ford attempting to let the problem hopefully just fade away and not be taken to task over this issue.i pray that the nhtsa will step in, right a wrong, and in the process prevent a tragic accident before it becomes a reality.
Had to replace front wheel bearings 1000+ after only 80,000 miles.additionally, had to replace a speaker for the back up system. What kind of idiots are they.safety issue:i alsoto have throttle body work done 2 years ago and the last 10 days, 31 july to 9 aug, have had 6 episodes of the wrench light coming on with two of them resulting in sudden deceleration on the freeway.
My 2010 fusion hybrid began a no-start/stalling condition. It has happened six times now. First occurrence was after fueling at low speed after entering street.second occurrence was while traveling on the highway at 55 mph. Third occurrence was while exiting the interstate. Fourth occurrence was at low speed. Fifth occurrence was immediately after refueling while still in parking lot. And sixth occurence was also immediately after refueling just after leaving gas station at low speed. Four of the six occurrences was a failure for the internal combustion engine to start after the electric motor had already began moving the vehicle. The other twooccurrences was while coasting. In all instances there would be a red triangle warning message to pull over safely, no codes were thrown according to the engineering report, no issues reported via the vehicle health report, the vehicle was traveling in a mostly level and straight line, and the vehicle would usually reset and run normally after the first or second attempt at restarting once the vehicle was pulled over.
Driving down the highway at 55 mph, the car suddenly lost power and started decelerating. A wrench light came on in the dashboard. I pulled the car onto the shoulder of the road and turned it off for a few minutes. When i restarted the car it seemed fine so i continued to drive toward my destination. Almost fifteen miles later the car suddenly lost power again and this time i was traveling on a two lane road going about 40 mph. This time the wrench light came on as well as the check engine light. After pulling over and restarting the car this time the check engine light stayed on for the next day or two. We took the car to the ford dealership a few days later after this occurred four times in two weeks. We learned there was a recall on the electronic throttle body that causes this problem for the ford fusion but not for the hybrid version. This part is not part of the hybrid system and should be replaced on all hybrids as well as regular fusions. We paid $509 for the repair.
While driving at 65 mph yellow wrench light appeared and vehicle lost all power. This was on a busy highway. Pulled over and restarted car. Vehicle operated smoothly. Two days later same issue, now with yellow wrench and check engine light. Vehicle will not accelerate above 30 mph. I took my vehicle to local auto parts store and pulled codes myself (115) dollars cheaper then the dealership would have done it. Throttle body control failure. This is the same engine that has extended warranty for alot of vin numbers but my car has this issue amd isnt covered.
The contact owns a 2010 ford fusion hybrid. While driving various speeds, the contact heard an abnormal noise coming from the engine. The contact stated that the vehicle failed to accelerate normally and was very sluggish. The power train warning indicator illuminated on the instrument panel. After restarting the vehicle, the failure would go away, but would recur shortly afterwards. The failure was intermittent. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 131,000. ..updated 10/28/16
When driving on the highway at 65 miles an hour, a wrench light went on in the car and within seconds the car lost power and i was only able to go 20-30 miles per hour.got off the highway, pulled over at a gas station and turned the car off.after about 15 minutes i turned the car back on (thinking it might have been an issue with my hybrid battery),the car seemed to working okay but just to be safe i drove the car 10 miles to the local ford dealer. The service advisor took a quick look at it and agreed that it was the battery (said it had probably gotten too hot) and told me the car was okay to drive.went to grab lunch and then 45 minutes later got back on the highway and as soon as the car got to about 60 miles, the same thing happened.so again i got off the highway and going about 10 miles per hour went to another ford dealer to have them look at it. They determined it was a failed throttle body and replaced it the next day.
While driving in heavy traffic on a hot (90 degree) day in phoenix az a red triangle warning light came on and said to stop immediately, then the engine quit.i was fortunate to have a place to coast to and stop. I turned off the ignition and re-started the car. It ran fine for a few miles, then it stopped again. When troubleshooting, the code, poa7c came up. (motor electric overtemp) the water pump for cooling the electric drive motor was replaced approximately a year ago because of the same code, but the engine didn't quit at that time. I noticed online that this is a very common and dangerous problem with ford hybrid cars.i called a ford dealer, and they told me that there is no recall for this problem on my vehicle.
The vehicle no longer accelerates under battery power. Time delay in acceleration due to decreased battery power, causing a safety issue.
Car lost power while traveling down the highway.car was towed to the dealer, who has told me the throttle body needs to be replaced.this will cost me roughly $500.the throttle body issue is well documented.it has been investigated by the nhtsa (action number pe13003).ford doesn't want to call it a recall and the nhtsa does not call it a recall. Ford has agreed to fix about 1.6 million cars under "consumer satisfaction program" 13n03.unfortunately for me, the consumer satisfaction program is vin specific. While many 2010 ford fusions are covered, my vehicle is not.
July 29, 2016 driving home from work i was driving uphill when i noticed the car losing power, no amount of pushing down on the accelerator made a difference.the car did not stall but it could not gain momentum.the service engine light came on.i had to stop in the right lane because there was no shoulder and the engine had started making a very loud/rough sound.i waited 5 min and started the car again.everything looked fine, the indicator light had cleared and engine sounded normal.i drove the rest of the way home without incident.over the weekend the car operated normally.on monday 8/1/2016 on my way to work the problem started again.the car remained operational but couldn't go more than 20-30 mph.the hybrid battery would drain very quickly and the regeneration motor ran constantly and sometime very rough.i managed to drive it to my mechanic.his diagnostic report showed a p2112 code (throttle body stuck closed).he proposed cleaning the valve as a first step but he didn't think that would fix the problem.we tried that but two days later the problem came back.my mechanic advised that while he could replace the etb, he was not equipped to calibrate it and that only ford could do this work.he also told me that while researching the problem he'd come across information that my problem might be covered by an extended warranty.i called ford about the extended warranty and they told me that hybrids are not covered by the warranty.it seems to me that nhtsa dropped the ball on this if the same problem is happening to hybrid owners as is to non-hybrid owners for vehicle models of the same years.my vehicle had about 58,700 miles when trouble started.no one i spoke to at ford could tell me why hybrids are not covered by the etb extended warranty.seems to me nhtsa needs to re-open their investigation on this issue!
Intermittently lose response from throttle.happens on start up as well as while driving.car will not go over 45 mph.you have to pull over shut off the car for 5 seconds turn it back on and it will work until it happens again.may go days between incident but has happened 5 times in one day.i would not feel safe with the family in the car.the wrench does come one right before this happens.dealership confirmed bad throttle body.will not cover the cost of repair.currently disputing with ford.
Starting july 2017 i noticed that my the gasoline engine of fusion hybrid had developed a noticeably "rough" idle when it came on. It also ran "rough" and had an uneven throttle response. A yellow wrench would also appear occasionally on the display panel. The owners manual indicated a "throttle control/powertrain malfunction"and recommended contacting the authorized dealer. Bill collins ford in louisville ,ky checked and ran diagnostics but could not find anything wrong. On september 25, while driving to work in the morning the car experienced a sudden drastic drop in speed going from about 65mph to about 30mph. The car become unresponsive to the throttle. The gasoline engine had completely shut down and the car was limping along powered by the electric engine. Both the wrench and the check engine indicators lit up on the display and stayed on. Luckily i made it off the expressway and got to work.this was very scary and i was lucky to not be rear ended or crashing the car. When i attempted to restart after about three hours the the gasoline engine came back on but with a very "rough" idle. I was able to drive the car to the dealership. This time they diagnosed a problem with the electronic throttle body and for about $600 replaced the etb, cleaned the "mass air flow sensor" and "reprogrammed the computer". However, the the car continues to idle "rough" and has poor throttle response, which were issues the car had leading into the loss of power on the expressway. The dealership does not know how to fix this problem and claims to be in touch the ford factory engineers to find a solution. There is no response so far. Searching on the internet, i understand this is a known issue with ford fusions particularly the 2010 model year. Nhtsa mandated a recall problem for 2010 fusionsgasoline engines but nothybrid models!
On 2 different days, driving on freeway, my 2010 ford fusion hybrid, did not respond to accelerator demand, i.e. Failed to speed up as commanded, the wrench light illuminated but no check engine light. This problem seems intermittent, dealer cannot pin point the problem but replacing the electronic throttle body(etb) fixed the problem. I found many similar complaints online. Nhtsa action no. Pe 13003 which identifies cars models affected includes my car, and the action resulted in a customer satisfaction program that extended the warranty on the etb. However, ford claims my vin is not included. I have found others in the same situation and have filed complaints, e.g.nhtsa id number 10778131, and carcomplaints.com.
When driving on the highway at approximately 70 mph, the wrench indicator light ("limp home" mode) suddenly started flashing, and the gas pedal abruptly became unresponsivethe vehicle would no longer accelerate and could only coast. The abruptly decelerating vehicle was maneuvered across multiple lanes of traffic to the shoulder and turned off. Upon restarting the vehicle after a minute, it was able to resume normal operation for about 15 minutes, when the problem reoccurred, and the same steps were taken. It occurred again 90 minutes later. Symptoms correspond to other accounts of electronic throttle body issues, but ford says that the vehicle is not covered under any recalls, extended warranties, or customer safety programs.
The car was moving at 40 mph in a straight line on a flat road and the rtt light and two wrenches came on and speed dropped to 30 mphand no matter what, speed would not increase. Stopping and turning the key on and off solved problem for a short time then happen again. Ford has recallfor throttle body except for hybrids why? car has 83,000 miles
During highway speeds, the car suddenly decelerated to around 20 mph and showed the check engine light which later scanned to be the dtc p2112 throttle actuator control system stuck closed.the nhtsa has action number pe13003 which is the same issue and was closed.ford has issued a csp 13n03 but it does not include my vin number but should.i called ford and they confirmed that my vin is not included but gave no reason why.
During normal driving, wrench light came one.soon after the light came on the vehicle lost engine power.the car was taken to a ford dealer and it turned out to be a defective electronic throttle body.after a bit of research i found out that ford has a customer satisfaction program on this for certain vehicles but i was very upset when i found out my vehicle was not included on this program.
When operating the car on the freeway, the car suddenly lost power and only could achieve 45 mph in spite of the accelerator being floored.when eventually stopped, the engine would surge and shudder periodically.the check engine light came on.pulling the trouble code revealed p2112 which is a throttle body error.
Vehicle stalled while driving down the highway.pulled over, restarted, car ran a few feet, restarted again, vehicle ran a few feet again and stopped, restarted again, vehicle would not move.waited a few minutes.vehicle started again, ran approximately 1/2 mile, then stalled, stopped moving again.gave up, called wrecker. Vehicle towed to local ford dealer for service.they have not identified the problem yet after two days.dangerous highway conditions, traffic whizzing by during incident.easily could have created an accident with repeated restarts and stalls.
When i am on major highway doing speed limit all the sudden the car acts like it wants to stall a yellow wrench symbol comes on very scary happens quit frequently lately. I googled this problem and it seems quite a few owners have the same situation i am reading its a bad throttle body am having it serviced to see if that is the case sure does sound like it.i looked for a recall for it but seems there is none and that's not so good. I love this car but don't want to have to hock my house to pay for repairs or get hurt because of a limp home notice or worse be rear ended. Please let me know of any recalls so i can get this fixed.
Starting july 2017 i noticed that my the gasoline engine of fusion hybrid had developed a noticeably "rough" idle when it came on. It also ran "rough" and had an uneven throttle response. A yellow wrench would also appear occasionally on the display panel. The owners manual indicated a "throttle control/powertrain malfunction"and recommended contacting the authorized dealer. Bill collins ford in louisville ,ky checked and ran diagnostics but could not find anything wrong. On september 25, while driving to work in the morning the car experienced a sudden drastic drop in speed going from about 65mph to about 30mph. The car become unresponsive to the throttle. The gasoline engine had completely shut down and the car was limping along powered by the electric engine. Both the wrench and the check engine indicators lit up on the display and stayed on. Luckily i made it off the expressway and got to work.this was very scary and i was lucky to not be rear ended or crashing the car. When i attempted to restart after about three hours the the gasoline engine came back on but with a very "rough" idle. I was able to drive the car to the dealership. This time they diagnosed a problem with the electronic throttle body and for about $600 replaced the etb, cleaned the "mass air flow sensor" and "reprogrammed the computer". However, the the car continues to idle "rough" and has poor throttle response, which were issues the car had leading into the loss of power on the expressway. The dealership does not know how to fix this problem and claims to be in touch the ford factory engineers to find a solution. There is no response so far. Searching on the internet, i understand this is a known issue with ford fusions particularly the 2010 model year. Nhtsa mandated a recall problem for 2010 fusionsgasoline engines but nothybrid models!
Due to a design flaw, the car's computer system cannot accept an indication of more than one digit in the "age" entry.for this reason, the electric high voltage battery stops working when the car approaches 10 years of age, causing a serious and dangerous hesitation in the drive train when starting from a dead stop creating a very dangerous driving condition, especially when making a cross-traffic turn.repeated requests from my ford dealer to ford motor company for an explanation of how to fix this problem were unsuccessful.my letters to ford senior management have gone unanswered for several months.i have since learned how to reset the "age" data, and my dealer has followed the instructions to eliminate the condition.ford should be required to issue a recall for correction of this known design flaw.
Car performing normally then wrench symbol comes on dash and car accelerator would not respond. Limped car over to ford dealer on the hybrid battery. Dealer who did not have staff enough too look at it for 2 days. Towed over to dealer near me . Heard today it is a bad throttle body and associated electronics and going to cost $600-$700 to replace. Looking a the internet it sure seems a lot of owners are having the same issue. There is actually a video now on u-tube on how to replace yourself there are so many of these throttle body's failing.
I was driving at about 65 mph and the wrench light came on and the car would not accelerate at all if i slowed down.when i slowed down to take a turn the car would still not accelerate.i took it to a ford dealership which i have an extended warranty on and they indicate it is not included since the part is considered an emissions control part.
Sudden loss of power while driving.vehicle stalled as i was about to get on the on-ramp to the interstate highway.was not able to accelerate or maintain speeds faster than 35 mph.vehicle was taken to repair shop and the problem was diagnosed as a faulty throttle body.
Monday, jan. 27 - power suddenly gave out when accelerating on freeway. Service wrench had been on earlier that day but had gone off. Dixon ford told us it was ok to drive. I was in left lane and had to cross 5 lanes to get to median. Took it in to walnut creek ford and they "re-flashed it", saying no concern was present at the time. They gave the dangerous car back to usfri, jan 31st130 miles drivenin 2nd lane (one from carpool lane) at 65 mphaccel lightlysuddenly, car's gas gave out, like beforethe road curved to right. Try to steer car right to follow lane as car decel noticed that steering not responding, even to strongest inputs (almost like locked, like car was off)tried to hit brakes, but pedal sank to floorno response regardless of pressure. Kept pressure but car did not slowbegan to driftpassenger grabbed wheel also and tried to pull right. Gradually started to go right, but with extreme force applied. After force, wheel at most 5 degrees turnemergency brake to slow (not stop)steering corrections could not sufficiently turn car so car slammed into concrete median at 50 mphtightened emergency brake and continued to pull on the wheelslid along median as car screechedcar finally stopped on the left side of freewaygear selector locked in driveturned off the engine while the selector was still in park.responding chp officer k. Alleman asked us to drive car to the other side of the freewaycould not start car. Turned key 3 times but car refused to respond.getting very hot in the car, just like mon, prob 95 -100 ambient temp again when ext. Temp. 58finally able to select neutral and release parking brake. Car did not startpax&i had to pull hard to get wheel to turn at allincident report #[xxx]officer confirmed brakes, steering, and power were all gone. Details in rept.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
First time, check engine light came on when driving on highway but no apparent impact to car's functioning.took it to the dealer.they said that the surge valve needed to be replaced at a cost of $500 "to start with", but they didn't seem very sure about it so i chose not to proceed.the check engine light had gone back off and the car was driving fine.about two weeks later on a saturday i was driving on the highway again, at about 65 mph, when the car seemed to lose acceleration.standing on gas pedal produced no result.exited and was able to drive on battery power to pull over.after waiting for about 30 minutes, tried again.check engine light was back off and car drove normally back home.took to my regular mechanic first thing that monday.they found oil in the intake manifold and questioned whether i had taken the car anywhere unusual for servicing, which i had not, unless you count the dealer.did repairs at a cost of $2000.one week later, exact same thing. Car is back in shop, awaiting results.
Driving at highway speeds, normal operation, in sunny conditions when i lost acceleration ability and was only able to coast.the yellow wrench indicator came on (no check engine light).i was fortunate enough to move to the should safely since there was limited traffic on the highway and i was driving in the right lane.i cycled the car off and on and was able to resume normal operation.this same situation happened twice more in city driving before i could get into the dealer for an appointment.eventually the dealer evaluated the vehicle and replaced the electronic throttle body.
My car warranty expired in late december 2013.in january i had an instance involving engine lights (wrenches on dash) illuminated as i was driving in the 54-60 mph range.power was reduced and the vehicle slowed down but could still move at about 30-35 mph. After turning off the car it later resumed normal operation with the exception that i noticed lower mpg.when i first got the car 41 mpg was the best i could get while driving to maximize mpg.through the years mpg went down to 37, stabilized, and then in recent months 35, then 30, etc.i had to pay $460 to my local ford dealer to replace the throttle body and to reprogram the computer. In light of all the problems experienced by ford vehicles with these throttle bodies, i believe ford should pay for this repair, especially since the bumper to bumper warranty coverage "timed out" (i.e. Before the 36,000 mileage was exceeded) in late december 2013.i had a similar experience with vw around 2002 when a heater core in a passat (note i live in florida) went bad a few thousand miles after the bumper to bumper warranty expired.vw showed goodwill and paid the cost of the repair.ford should do the same.
My hybrid experienced loss of power on 2 occasions.1st was at approximately 33,000 mi on sep 6, 2014. Driving 35mph on a parkway wrenches appeared on the dashboard display & then sudden & immediate loss of power followed.no response to full accelerator push. Motor power shut down & only electric power allowed us to limp off the road, headed uphill at max speed of 10 mph. Vehicle taken to dealer who could not replicate the conditions or "get it to act up" in the week+ a half the car was there.odometer reading shows 700 mi put on presumably in effort to make diagnosis.their suggestion was to pick up the vehicle since no diagnosis could be made,despite our protest that the car was unsafe to drive.called ford cust.relationship ctr 800# on sep15 to seek assistance.case was opened but no action taken.they concurred with dealer that no repairs were to be made without diagnosis.again,we voiced concern that the car was unsafe.dealer suspected throttle body issue but without diagnosis insist that repairs would be at our cost $400-$500. 2nd occurrence was oct 2 2014.while driving in traffic experienced immed & sudden loss of power,no response to acceleration attempts,electric powered limp off uphill roadat max speed of 10 mph.was advised by dealer not to attempt starting the car once it died in effort to maintain error report in system. We adhered to this advice and had vehicle towed to dealer a 2nd time without starting it. Dealer was at the ready with the phrase "throttle body" and asked if we had received any letters in regards to such.vehicle was diagnosed as having carbon buildup that caused throttle body to short out. Repairs made at our expense $709.numerous complaints are documented on the nhtsa website of throttle body issues! hybrid owners have reported as well. Owners who have had to pay for repairs of defective parts out of their own pocket deserve compensation by ford.
The vehicle no longer accelerates under battery power. Time delay in acceleration due to decreased battery power, causing a safety issue.
The car stalls at varied speeds which is a huge safety issue. I owned a 2010 ford fusion previously with my company fleet vehicle program, and had the same problem.i brought the car to the dealership and it was fixed without question.at that time i was unaware of this being part of a bigger problem.in the fall of 2011, i purchased a different 2010 ford fusion from our fleet as it was being turned in, and this is the vehicle that i am discussing in this forum.it only has 30000 miles on it, but is 6 months out of the 36 month bumper to bumper warranty. The car stalled once, a month ago, and the problem seemed to rectify itself.then yesterday, 6/19/2013, it stalled 6 times.my 17 year old daughter drives the car and was stuck in the middle of a very busy intersection.for almost one minute, the car would not restart, but finally did, and she was able to get out of the intersection.as i read the forums, it is obvious to me that this is a nationwide problem, looking back, i've had 2 cars with the identical problem.the service men at the dealership know that the problem is specific to the throttlebody, which is defective, and there is over a week backlog on the parts as more and more cars are having the same issue.this is a dangerous problem, to lose power to a vehicle in motion and ford is aware of this issue, yet they are taking no steps in addressing the issue.it is going to cost me $600 to have the part replaced, as it is outside the 3 year warrant, yet ford knows that this was a model wide issue with a defective car part.i am disappointed and angry that a glaring problem such as this is not being addressed due to ford attempting to let the problem hopefully just fade away and not be taken to task over this issue.i pray that the nhtsa will step in, right a wrong, and in the process prevent a tragic accident before it becomes a reality.
Throttle body failed.while in motion on divided 45 mph road, car would not accelerate.max speed 45 going down hill.found throttle body failed.
Throttle body stuck closed while driving forcing engine power to be reduced then to zero.had to pull over to side of road.part was replaced however, noticed that the hybrid model was not subject to a recall and warranty was not extended.symptoms were the same as ford letter issued to dealers on march 16, 2015
I have been requesting information from ford about the recently announced cracking gas canister recall affecting my model vehicle without success. Media reports the recall includes 2010 vehicles made in hermosillo, mexico. Ford did tell me that mine was manufactured there at the end of february 2010 and did say that mine was not included, but will not tell me what percentage of the vehicles built there during february and march 2010 are included in the recall. I have been corresponding with them via email for several weeks now and they continually evade answering my concern. The company's last message said the information i am requesting is not available. It is surprising to be told by a modern manufacturing facility like ford that it does not know how many units it manufactured during a given period of time at a specific facility. Why would they refuse to provide such information unless it would reveal that all the vehicles built at hermosillo in february and march 2010 contain the defect? this is especially troubling to me because it involves a fuel issue and puts one in mind of the corvair situation.
Car suddenly looses power at highway speed.diagnosed as throttle body failure and replaced by dealer.ford covers non hybrid models with replacement at n/c to owners but excludes hybrid coverage for same part on same ice engine with same symptoms.sudden loss of power at highway speeds is extremely dangerous esp in urban traffic situation and this should be a mandatory recall.
The vehicle no longer operates in electric mode, using the high voltage battery to power the electric motor.this is a major safety concern since there is no assist from the electric drive motor. When accelerating from a dead stop, there is a significant lag before the gasoline motor engages and provides enough power to move the car.this is especially pronounced when making a left turn against traffic.
July 29, 2016 driving home from work i was driving uphill when i noticed the car losing power, no amount of pushing down on the accelerator made a difference.the car did not stall but it could not gain momentum.the service engine light came on.i had to stop in the right lane because there was no shoulder and the engine had started making a very loud/rough sound.i waited 5 min and started the car again.everything looked fine, the indicator light had cleared and engine sounded normal.i drove the rest of the way home without incident.over the weekend the car operated normally.on monday 8/1/2016 on my way to work the problem started again.the car remained operational but couldn't go more than 20-30 mph.the hybrid battery would drain very quickly and the regeneration motor ran constantly and sometime very rough.i managed to drive it to my mechanic.his diagnostic report showed a p2112 code (throttle body stuck closed).he proposed cleaning the valve as a first step but he didn't think that would fix the problem.we tried that but two days later the problem came back.my mechanic advised that while he could replace the etb, he was not equipped to calibrate it and that only ford could do this work.he also told me that while researching the problem he'd come across information that my problem might be covered by an extended warranty.i called ford about the extended warranty and they told me that hybrids are not covered by the warranty.it seems to me that nhtsa dropped the ball on this if the same problem is happening to hybrid owners as is to non-hybrid owners for vehicle models of the same years.my vehicle had about 58,700 miles when trouble started.no one i spoke to at ford could tell me why hybrids are not covered by the etb extended warranty.seems to me nhtsa needs to re-open their investigation on this issue!
Vehicle wrench indicator lit while driving three times during this week. Dealer said they were unable to find any fault. I drove the car an additional 30 miles and the wrench light came on again , at which time i had to limp to the dealer with a maximum speed of 40 mph. This is a safety hazard and should be a recall by ford. This is a common problem for ford fusion and ford has issued a recall for most fusion models except hybrid electric vehicles. A motor is still a motor and this problem is a safety hazard and needs to be addressed. This was covered under our vehicles esp extended warranty program at a deductible cost of $100. Most people would not react well to having their vehicles stall out when driving at interstate speeds and be limited (while accelerator floored) to 40 mph. Dealer stated that they replace a lot of the throttle body component very often. The cost of this is usually, $500-$600.
The 2010 ford fusion hybrid keeps going into "limp" mode even on the highway. This causes power loss and loss of acceleration. This can be at anytime. This keeps happening more and more and ford does not know the cause or resolve.
While driving in traffic on a city street while traveling about 30 mphthe check engine light was on and a warning message to "stop safely now" appeared on the dash.immediately, the car stopped accelerating.i still had power - lights, radio, heater - but could not accelerate and the car just coasted.i turned the key off and was able to restart the car, the warning was gone and then go about 5 car lengths before getting the warning again.i drove home (about 4 miles) and had to restart, coast and stop about 7 times. I was driving on a road where the speed limit is 35 mph, made it home and continued to drive around in my neighborhood where there was no traffic, to see if it would continue.it happened 2 more times. Put the car in the garage and called webb ford in highland, in the next day.was able to drive the car 8 miles to the dealership with no incident.the car is there now.had i been driving on the interstate, in the left hand lane i could have been killed.i purchased this car used in june of 2015 with 79,900 miles on it and have had no problems until now.it has approx 86,000 miles on it at this time. I love this car but now am afraid to drive it. Have there been any reports of similar incidents?it is a hybrid and i have not seen any recalls.
Vehicle looses all throttle randomly while moving (has happened on freeway, street, uphill, downhill and while turning). The wrench indicator dash light comes on. Vehicle must be powered off and then on again to regain throttle. Sometimes multiple restarts are necessary to regain throttle. Obd code 2112 $07e8 throttle actuator control system stuck closed.
My ford fusion hybrid 2010 stalled without any warning in the 5th lane of i-85 in atlanta.my wife, the responding police officer, and myself were in grave danger because of this.we were blessed and fortunate that an officer happened to be very close when our car suddenly died in the middle of the interstate.the interstate traffic was heavy - but slow moving due to construction.the officer responded - literally - within seconds since he saw what was happening.he placed his car behind ours with his lights flashing. The the officer and i had to push my vehicle off to the side.we were all in grave danger!as the officer was calling for help and a wrecker, my car suddenly began working after several minutes. This was an extremely dangerous situation.i then researched this problem on the internet after i returned home only to discover that many other ford fusion owners have experienced the same problem of random stalling.this is totally unacceptable!what is ford waiting for to recall this vehicle??i have no confidence driving this car now.it's only a matter of time until a tragedy occurs because of this.(if it hasn't happened already)
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact stated that there was a random fuel leak that continued to progress. The dealer (ford of escondido, 1717 auto park way, escondido, ca 92029, (760) 745-3361) attempted to order the part several times, and had two estimated shipment dates. The most recent date was august 27, 2017. The manufacturer was unable to provide a reasonable time frame to supply the part to the dealer. The vehicle remained parked since may of 2017. The contact had to obtain a rental vehicle due to the delay from the manufacturer. The manufacturer was contacted several times and the contact was still waiting for the part months later. In addition, the vehicle was included in nhtsa campaign number: 16v384000 (air bags) and was uncertain as to when the remedy and parts would be supplied to the dealer. The contact stated that the air bag off indicator kept randomly illuminating while waiting for the part from the manufacturer. The failure mileage was not available. Vin tool confirms parts not available.updated 09/27/17*ljthe consumer stated a new gas tank and a new car battery were installed in the vehicle.
The car stopped while driving through the free way@55 mph. Do not accelerate. The engine vibrate and car shaking. After turn off and turned on the engine few times, the car was performing fine. The dealer checked. No malfunction code was detected. They told that 95% it is due to the clogging of electronic throttle valve. So replaced. I asked and they showed the old one. I observed no clogging or grease on the valve. It was clean. This parts/or throttle valve system was functioning. The car has 85,000 mile.i spoke to ford about this safety issue. They don't do any because the warranty expire.
After approx. 25 miles of driving at 70 mph, vehicle had sudden loss of power and dash displayed a red triangle warning to safely pull over now.after doing so and re-starting the car, the warning disappeared and vehicle was able to return to freeway speeds for a few miles before problem returned.while red triangle warning is displayed, vehicle is unable to maintain speeds greater than 35 mph (aka "limp-home mode").this appears to be a problem with the electronic throttle body and a consumer satisfaction program exists for the 2010 ford fusion but not the hybrid model.repairs seem to run about $400-$600 and may be difficult to diagnose unless the red triangle or yellow wrench icon is displayed during diagnosis.problem re-appears intermittently but seems less likely to occur at city speeds.
Driving on two lane road at night made left turn and lost throttle control of car.car would drive 20 mph until i could get off road about one mile.light came on dashboard to pull of safely.i stopped turned the car to off and restarted, it drove perfectly to dealer about 20 miles.diagnosed as bad throttle body. This could be a catastrophic problem if happens on inside lane of interstate at highway speeds.
The wrench light came on and after taking it in to the dealer i was advised that it was the throttle body and motor assembly.the dealer advised that if i didn't replace the part the engine could stop at some unknown time in the future.he also advised that ford had a lot of problems with this part and that a recall had been done for this part for other ford vehicles but not yet for the ford fusion.he advised to keep the bill just in case there was a future recall.when the dealer is telling you that multiple problems are coming from this specific part i think there should probably be an investigation of this matter.
Vehicle suddenly lost power and was unresponsive. Dashboard indicated "double wrench" warning. Upon coasting to the side of the road, vehicle was able to be reactivated and drove normally from this point.
I was traveling approximately 55 mph under normal driving conditions when the car lost power and i was able to drift to side of road.wrench light came on.i waited a few minutes and restarted the car. It idled rough at first but i was able to continue the drive home without incident.i researched this problem on the internet and discovered that ford fusions of my year and mileage were experiencing this issue.the first recommended coarse of action was to use a throttle body cleaner.i did this and the car seemed to operate fine under conditions 25 mph.i set off to work on the 6th and the car shut off on me six times before i could make it twenty miles and get back to the house.this is an obvious manufacturers defect and needs to be handled appropriately.
Hi i got an email telling me about my older car (2010 ford fusion se) which has a recall for my current car (2010 ford fusion hybrid) doesn't have the same recall but its the same wondering why" ford motor company (ford) is recalling certain model year 2010-2011 ford fusion vehicles manufactured july 21, 2008, to march 4, 2011, and 2010-2011 mercury milan vehicles manufactured july 23, 2008, to december 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank."
The vehicle will no longer operate in electric mode. This is a major safety concern since there is no assist from the high-voltage battery powered electric drive motor.upon accelerating from a dead stop, there is a significant lag before the ice kicks in and provides enough power to move the vehicle.
Engine cut off and the car entered in to safe mode (battery only drive system).took it to dealership and they said the throttle body needs replacing.it seems to be a common defect.so much so that ford issued a selective recall, but mine isn't included for some reason.dealer claims they have replaced a lot of them.
Ford hybrid would not accelerate. It did not go above 30 mph in heavy traffic. I was lucky a ford dealer was nearby. It was dangerous crossing a major intersection. Service department said it was the electronic throttle body. Nhtsa is aware of this problem but allowed ford to limit their recall to a limited customer satisfaction program. The problem may not present itself for many miles. My car is beyond warranty and i called ford. They said i was not covered in their limited program because my car was made at a plant where they claim no problems exist. I asked if the part was made at the plant. Ford cs declined to assist me. I was responsible for the cost of repair. The money is not important. My wife was driving and she was put in a precarious position on the highway. This seems to be the response of automakers. I suffered through the2007 toyota camry lies and bought this ford. In the minds of automakers, i suppose they would say it is just my bad luck. Toyota lied, ford evaded their responsibility.
Vehicle will not accelerate suddenly throttle body malfunction.
Car lost power while traveling down the highway.car was towed to the dealer, who has told me the throttle body needs to be replaced.this will cost me roughly $500.the throttle body issue is well documented.it has been investigated by the nhtsa (action number pe13003).ford doesn't want to call it a recall and the nhtsa does not call it a recall. Ford has agreed to fix about 1.6 million cars under "consumer satisfaction program" 13n03.unfortunately for me, the consumer satisfaction program is vin specific. While many 2010 ford fusions are covered, my vehicle is not.
While driving at 65 mph yellow wrench light appeared and vehicle lost all power. This was on a busy highway. Pulled over and restarted car. Vehicle operated smoothly. Two days later same issue, now with yellow wrench and check engine light. Vehicle will not accelerate above 30 mph. I took my vehicle to local auto parts store and pulled codes myself (115) dollars cheaper then the dealership would have done it. Throttle body control failure. This is the same engine that has extended warranty for alot of vin numbers but my car has this issue amd isnt covered.
I was driving the car about 60 mph on the highway when i saw a big red triangle on the display saying "pull over and stop safely" and the car slowed down dramatically.i did that and turned off the engine.i restarted the car.this occurred 8 more times before i got home (15 miles later).when i got home, i noticed that the car's fan was running very high for several minutes. It finally stopped.
2010 ford fusion hybrid.consumer writes in regards to part of the inside door handle snapped off.the consumer stated he had to exit the vehicle, without the use of the indoor handle. The door handle was made of cheap, weak, poorly designed material. Also, at 39,155miles, one of the front wheel bearings had to replaced.
Driving from dallas to austin and with about 60 miles left, the yellow wrench warning light came on in the car.i pulled over as soon as i could to see what the light indicated.the manual said it was a throttle control power train malfunction.i turned off the car and waited a bit.when i turned the car on, the light did not come on again, but i am concerned the car will become un-drivable.i see that this is a common problem... Too common.is there a recall yet?
Starting july 2017 i noticed that my the gasoline engine of fusion hybrid had developed a noticeably "rough" idle when it came on. It also ran "rough" and had an uneven throttle response. A yellow wrench would also appear occasionally on the display panel. The owners manual indicated a "throttle control/powertrain malfunction"and recommended contacting the authorized dealer. Bill collins ford in louisville ,ky checked and ran diagnostics but could not find anything wrong. On september 25, while driving to work in the morning the car experienced a sudden drastic drop in speed going from about 65mph to about 30mph. The car become unresponsive to the throttle. The gasoline engine had completely shut down and the car was limping along powered by the electric engine. Both the wrench and the check engine indicators lit up on the display and stayed on. Luckily i made it off the expressway and got to work.this was very scary and i was lucky to not be rear ended or crashing the car. When i attempted to restart after about three hours the the gasoline engine came back on but with a very "rough" idle. I was able to drive the car to the dealership. This time they diagnosed a problem with the electronic throttle body and for about $600 replaced the etb, cleaned the "mass air flow sensor" and "reprogrammed the computer". However, the the car continues to idle "rough" and has poor throttle response, which were issues the car had leading into the loss of power on the expressway. The dealership does not know how to fix this problem and claims to be in touch the ford factory engineers to find a solution. There is no response so far. Searching on the internet, i understand this is a known issue with ford fusions particularly the 2010 model year. Nhtsa mandated a recall problem for 2010 fusionsgasoline engines but nothybrid models!
The contact owns a 2010 ford fusion hybrid. While driving, the vehicle inadvertently began to shake violently and lost power. The was able to pull the vehicle over and the power train fault and check engine warning indicators illuminated. The vehicle was taken to prestige ford (17701 us-441, mt dora, fl 32757 (352) 357-5522) where it was diagnosed that the throttle body power train malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was40,000.
After switching the gear shift from the park position, i immediately noticed my brakes failed and my vehicle began rolling forward. The vehicle stopped after placing a substantial amount of pressure on the brakes. After turning the vehicle on and off the two symptoms went away. Later that day the same issue happened for the second time while my vehicle was stationary. The third time that this issue occurred i was driving on a highway and almost went into opposing traffic. The service light turns off after restarting the car but returns later that day. Updated 9/28/15 *lnthe consumer stated in addition to the brakes, there was an issue with the advanced track system.updated 10/13/15
Vehicle suddenly loses power and decelerates to about 35 mph.very dangerous in highway driving.have had to pull over to emergency lane of road to shut off engine for a few minutes and restart.after doing so, sometimes it continues to have low power, other times it is ok.this morning i was on an incline of a bridge and the car suddenly decelerated from about 55 mpg to 20 mph.there was nowhere to pull over and had to turn on my flashers as cars and trucks rapidly came up behind me.
I was driving at about 30 mph when a yellow wrench light icon came on. The car stopped accelerating, and it seemed like only the electrical power from the battery was keeping it going. I had just exited a busy freeway where people were going 65 mph and higher, and if i had not just happened to exit i fear i would have had an accident.
The contact owns a 2010 ford fusion hybrid. While driving 55 mph, the vehicle decelerated and the power train warning indicator illuminated. The contact took the vehicle to the dealer to repair the throttle body; however, the contact was informed that the repair was not part of a recall and was outside of the extended warranty due to the vehicle being a hybrid. The contact was inquiring about reimbursement eligibility. The failure mileage was 37,500. The consumer stated she immediately lost speed and had trouble accelerating. Updated 10/27/16...updated 12/20/16
Driving down the highway at 55 mph, the car suddenly lost power and started decelerating. A wrench light came on in the dashboard. I pulled the car onto the shoulder of the road and turned it off for a few minutes. When i restarted the car it seemed fine so i continued to drive toward my destination. Almost fifteen miles later the car suddenly lost power again and this time i was traveling on a two lane road going about 40 mph. This time the wrench light came on as well as the check engine light. After pulling over and restarting the car this time the check engine light stayed on for the next day or two. We took the car to the ford dealership a few days later after this occurred four times in two weeks. We learned there was a recall on the electronic throttle body that causes this problem for the ford fusion but not for the hybrid version. This part is not part of the hybrid system and should be replaced on all hybrids as well as regular fusions. We paid $509 for the repair.
The vehicle no longer accelerates under battery power. Time delay in acceleration due to decreased battery power, causing a safety issue.
Just got the car home from the dealer and 1 week after they updated the computer for the same problem again today. Driving the car , wrench light comes on then car idles and goes limp does not go over 40 mph and the hybrid signal would not go over 20 on the screen with the leaves.took the car home and then engine light comes on towed back to same dealer who stated it needs a 425 dollar throttle valve that i said it needed last week and was told my car does not have one.these cars should last better than 60 000 miles without a major powertrain problem that is not covered under the warrenty.i love the features and style of this car but i see large repairs in the future so trade in here i come .
When driving a long period of time 100-300 miles the wrench will appear. After pulling off and letting it sit for about 30 minutes it goes off, only to come back on after driving another 100-300 miles.
Powertrain warning light appeared and car would not accelerate above 25mph.issue cleared and then light came on again a day later, this time car drove fine.took to dealer and diagnosed sticking throttle body assembly. Dealer reported this happens frequently and $500 cost is not covered under warranty. Quick internet search showed this seems to be a pervasive safety issue that is not being addressed adequately by ford.
My wife and i were driving home on the nj turnpike doing about 70-75 mph and a wrench popped up the the screen.we have 2 sons 1 is 22 months old and the other is 5 months old.i proceeded to look into the owners manual to see what it was and it showed throttle malfunction please contact the dealership.being it was a sunday may 17, 2015 and ford service centers are closed on sunday i looked into it online and saw there were numerous complaints made.my wife began to panic and doesn't want to drive the car.i just called ford at 800-392-3673 and i was told that there is nothing on the ford fusion hybrid with this issue and that i would have to come out of pocket because my car doesn't have a warranty anymore to call the ford dealership and have it taken care of and if anything comes down for the hybrid then i may get reimbursed.
Due to a design flaw, the car's computer system cannot accept an indication of more than one digit in the "age" entry.for this reason, the electric high voltage battery stops working when the car approaches 10 years of age, causing a serious and dangerous hesitation in the drive train when starting from a dead stop creating a very dangerous driving condition, especially when making a cross-traffic turn.repeated requests from my ford dealer to ford motor company for an explanation of how to fix this problem were unsuccessful.my letters to ford senior management have gone unanswered for several months.i have since learned how to reset the "age" data, and my dealer has followed the instructions to eliminate the condition.ford should be required to issue a recall for correction of this known design flaw.
The vehicle no longer operates in electric mode, using the high voltage battery to power the electric motor.this is a major safety concern since there is no assist from the electric drive motor. When accelerating from a dead stop, there is a significant lag before the gasoline motor engages and provides enough power to move the car.this is especially pronounced when making a left turn against traffic.
While driving uphill. My car lost power and could only go approximately 40 mph. The powertrain warning light came on.this happened 6 times over a week or two. It was due to an electronic throttle body failure and the repair cost over $500. The next day i found out ford has a customer satisfaction program #13n03 to replace this known defective part in ford fusions and other models. The warranty for the electronic throttle body was extended to 10 years and 150,000 miles. My car is 8 years old and has under 100,000 miles.i called ford and after speaking to a representative and a supervisor, was told fusion hybrids are not included in the customer satisfaction program.the electronic throttle body in my fusion hybrid is the exact same part that is in the fusion that is covered in the program.it is the exact same defective part in my hybrid that caused the sudden loss of power that has been deemed a safety issue necessitating the customer satisfaction program. If adefective part is known to cause a safety issue and the warranty on a part is extended due to the safety issue, then that safety issue applies to all models that have the known defective part. To exclude a particular model that contains the defective part from the customer satisfaction program, is to minimize the safety of certaincitizens. Given ford's selective corrective action to address this known safety issue, i believe a recall on this part is necessary.
Why has nothing been done yet? i'm a fairly poor upstanding member of society, and i was trying to be green. Now i'm stuck with a $16,000 go cart that i cant drive on a highway because it can't go over 35mph.i had 2 yellow wrenches on my dash. I was stuck in a one lane rode with no place to pull over and about 100 people honking at me. I have been a faithful ford owner for over 13 years; i've been telling my friends and co-workers how great they are. Now i have to beg for them to fix my car, or i can go get ripped off by my local dealer. Please help. I thought you people were better than this.
July 29, 2016 driving home from work i was driving uphill when i noticed the car losing power, no amount of pushing down on the accelerator made a difference.the car did not stall but it could not gain momentum.the service engine light came on.i had to stop in the right lane because there was no shoulder and the engine had started making a very loud/rough sound.i waited 5 min and started the car again.everything looked fine, the indicator light had cleared and engine sounded normal.i drove the rest of the way home without incident.over the weekend the car operated normally.on monday 8/1/2016 on my way to work the problem started again.the car remained operational but couldn't go more than 20-30 mph.the hybrid battery would drain very quickly and the regeneration motor ran constantly and sometime very rough.i managed to drive it to my mechanic.his diagnostic report showed a p2112 code (throttle body stuck closed).he proposed cleaning the valve as a first step but he didn't think that would fix the problem.we tried that but two days later the problem came back.my mechanic advised that while he could replace the etb, he was not equipped to calibrate it and that only ford could do this work.he also told me that while researching the problem he'd come across information that my problem might be covered by an extended warranty.i called ford about the extended warranty and they told me that hybrids are not covered by the warranty.it seems to me that nhtsa dropped the ball on this if the same problem is happening to hybrid owners as is to non-hybrid owners for vehicle models of the same years.my vehicle had about 58,700 miles when trouble started.no one i spoke to at ford could tell me why hybrids are not covered by the etb extended warranty.seems to me nhtsa needs to re-open their investigation on this issue!
While driving my car enter the "limp home" program. Researched and called ford direct and was told that because my car is a hyrbid model that it is not covered under their customer service satisfaction even though it is under mileage and the years for ford to cover this malfunction.
Driving on city street, speed limit 45, unable to normally accelerate - did so extremely slowly - noticed wrench indicator light and stop safely warning light both on. Car would only accelerate to 40mph despite pressing gas pedal down completely.could not drive to work as it required highway driving up to 60 mph and couldn't risk danger of slow or stalling vehicle.research indicates this is well known to ford (faulty throttle body) and was partially accommodated with extended warranty (13n03) but otherwise eligible hybrid vehicles not covered by that program. Dangerous issue + known to manufacturer = eventual lawsuit.
The contact owns a 2010 ford fusion hybrid. While driving various speeds, the contact heard an abnormal noise coming from the engine. The contact stated that the vehicle failed to accelerate normally and was very sluggish. The power train warning indicator illuminated on the instrument panel. After restarting the vehicle, the failure would go away, but would recur shortly afterwards. The failure was intermittent. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 131,000. ..updated 10/28/16
Car suddenly looses power at highway speed.diagnosed as throttle body failure and replaced by dealer.ford covers non hybrid models with replacement at n/c to owners but excludes hybrid coverage for same part on same ice engine with same symptoms.sudden loss of power at highway speeds is extremely dangerous esp in urban traffic situation and this should be a mandatory recall.
Sudden power steering shutoff. I was driving out of my parking lot when the steering wheel got very stiff i couldn't turn the car and i almost hit the car next to me. I tried turning the car on and off to clear the error since there is not apparent cause to the issue. According to my research, there is a recall for this problem for many ford models but the 2010 fusions aren't included.
Gas engine sputtering and essentially no power when stepped on accelerator.turned car off/on, still sputtering and the check engine light came on.able to limp back to garage.two hours later engine running but check engine light still on.initially at mechanics running ok, but then sputtered for them as well.system check suggested issue with fuel injectors, though given other reports of throttle body problems will need to further investigate.
The wrench light came on and after taking it in to the dealer i was advised that it was the throttle body and motor assembly.the dealer advised that if i didn't replace the part the engine could stop at some unknown time in the future.he also advised that ford had a lot of problems with this part and that a recall had been done for this part for other ford vehicles but not yet for the ford fusion.he advised to keep the bill just in case there was a future recall.when the dealer is telling you that multiple problems are coming from this specific part i think there should probably be an investigation of this matter.
The warning light came on for the throttle control/powertrain malfunction. The vehicle jerks forward as soon as i take my foot off the brake. If i put it in reverse, the vehicle jerks backward without me hitting the gas. The vehicle was just turning into a parking garage when this occurred.
Was on high way doing 65 or so on a 90 degree day with the a.c. Blasting at 65 degrees. Noticed a yellow wrench symbol on the dash.looked it up in owners manual and it said power train/throttle malfunction. I immediately called the dealership and they said to turn the car on and off and that it might be a programming issue.the symbol went away when i turned it off but when i accelerated on a left turn three miles later my car smoked.when i took it in to be checked out i was told about a $119.95 diagnostic fee and later, that i needed a new water pump.if this $850 "repair" doesn't work, i will be looking into this throttle body issue.
The vehicle will no longer operate in electric mode. This is a major safety concern since there is no assist from the high-voltage battery powered electric drive motor.upon accelerating from a dead stop, there is a significant lag before the ice kicks in and provides enough power to move the vehicle.
After 100,000 mile checkup, when rpms are raised wrenches appear on dashboard and car won't go above 2,000 rpm. This results in a dangerous loss of power on hills and the freeway. Error code p2112, throttle body failure. This close is covered by a throttle body replacement under customer satisfaction program 13n03 however this is not honored for hybrid fusions.
The driver-side interior door latch stop working and i couldn't get out of the car! this malfunction happened in a very mundane manner. As i was doing regular errands, in and out of the car on friday, august 5, 2016, on my third errand stop, the door latch broke. I really didn't notice a "snap" or any kind of "breaking sound." i don't know if the break occurred while i was driving or not. I was stopped/parked in shopping center parking lot when i noticed this problem. At first i panicked and was quite afraid. I called my boyfriend and he calmed me down and instructed me on how to simply roll down(electric) window and reach out and then open door from exterior. Then, he told me to roll window up by leavingignition on and. This worked. So i been using my car like this until i could get it fixed. I did some research and learned of the thousands of door latch recalls on other ford fusion models. When i called ford they said my model year, 2010, is not included in the recall. I will only have to pay $100 deductible because repair is covered under extended warranty. I don't think i should have to pay anything since ford knows they are having various door latch msl functions. This is my complaint. I close by saying that i have really loved my ford fusion hybrid and considering getting newer or new model. However, i believe, given the thousands of problems with door latches, given the safety issues, ford should replace them all. There is no attachment as a photo wouldn't demonstrate the malfunction.
Driving at highway speeds, normal operation, in sunny conditions when i lost acceleration ability and was only able to coast.the yellow wrench indicator came on (no check engine light).i was fortunate enough to move to the should safely since there was limited traffic on the highway and i was driving in the right lane.i cycled the car off and on and was able to resume normal operation.this same situation happened twice more in city driving before i could get into the dealer for an appointment.eventually the dealer evaluated the vehicle and replaced the electronic throttle body.
Vehicle wrench indicator lit while driving three times during this week. Dealer said they were unable to find any fault. I drove the car an additional 30 miles and the wrench light came on again , at which time i had to limp to the dealer with a maximum speed of 40 mph. This is a safety hazard and should be a recall by ford. This is a common problem for ford fusion and ford has issued a recall for most fusion models except hybrid electric vehicles. A motor is still a motor and this problem is a safety hazard and needs to be addressed. This was covered under our vehicles esp extended warranty program at a deductible cost of $100. Most people would not react well to having their vehicles stall out when driving at interstate speeds and be limited (while accelerator floored) to 40 mph. Dealer stated that they replace a lot of the throttle body component very often. The cost of this is usually, $500-$600.
Vehicle has 34,900 miles and now experiencing a powertrain warning light after driving at 55 mph for 8 miles. Vehicle is 'missing' and loosed power down to 35-40 mph.pulled off and turned off engine and the light stayed off for one day and came back on and lost power again after about the same distance on highway.afraid to drive on highway.trying to get to the dealer.
When operating the car on the freeway, the car suddenly lost power and only could achieve 45 mph in spite of the accelerator being floored.when eventually stopped, the engine would surge and shudder periodically.the check engine light came on.pulling the trouble code revealed p2112 which is a throttle body error.
On 9/1/13 i was traveling home from vacation on i95 when the wrench light came on the dash. I was driving 80 mph when the light came on and slowed down to 70 mph. The light stayed on until we made a stop and the car was off for about 10 minutes. When we started the vehicle again, the light was off. After traveling for a while the wrench light came back on again. This time i was going about 75 mph. And i slowed down to 70 mph again. The light stayed on for the duration of the trip. On 9/7/13 the light came on again on a long trip on the interstate. I was going about 70 mph. We stopped after about 15 minutes of driving to get something to drink. When the vehicle started up again the light was off. Once again after driving a while the wrench light came back on and stayed on until i got home. The next day when i started the vehicle the light was off. The only thing i can gather is that in hot temperatures, driving on the interstate or faster than 70 mph, this problems exists. On both trips the morning driving did not set off the wrench light but the afternoon driving did.
I was driving at about 65 mph and the wrench light came on and the car would not accelerate at all if i slowed down.when i slowed down to take a turn the car would still not accelerate.i took it to a ford dealership which i have an extended warranty on and they indicate it is not included since the part is considered an emissions control part.
Steering wheel recall. Constant stop safely now prompt causing the car to be unsafe on the highway.if i drive for an hour or more this begins happening at speeds over 60 miles per hour
Driving my daughter to school put the car in park to drop her offcar was idling, when i put the car back in gear a wrench appearedon the dashboard screen.i drove the car home and could not get the car to accelerate . It would only go 30 mph .this was dangerous because i had to cross a major road to get back home and had to wait since the car would not accelerate . Called ford dealer and was told to tow it not drive to dealership.
Driving on a highway my car went from 65 mph to 30-35 unexpectedly.it would not respond to the gas peddle at all and a large orange wrench icon appeared on dashboard.luckily i was able to get to the shoulder and restart the car. I called ford and was told this was a known issue but a recall was not issued due to it being a "non critical" issue.they also said this particular issue was tested on the hybrid model but not found to be a problem.they told me ford did offer an extended warranty for this issue for non-hybrid ford fusions, but since iwas a hybrid owner i was out of luck.i had to pay $400 to have my car repaired for their known issue.when i called ford customer support i was treated very rudely and was told that "the nhtsa did a thorough investigation and the hybrid was not found to have this issue and that this particular issue was not critical".it's not critical now since no one got killed/hurt.it was luck i was able to get off the highway without issue.i'm now afraid to drive this car for fear this will happen again.i hope something is done about this before someone does get hurt or worse as a result of this "non critical" issue.there are many websites for this issue:http://www.fordproblems.com/trends/electronic-throttle-body/
I was on the left lane going 55mph on a freeway up a slight incline when i noticed i was losing speed. Pressed the gas pedal a little harder thinking i needed to compensate for the incline, but the car would not accelerate. I noticed a yellow wrench appear on the left side of the dash display. I had the gas pedal to the ground and car still would not accelerate but decelerated all the way down to 30mph where it stopped decelerating and maintained this speed. I had to maneuver at 30mph off the freeway to get into the right shoulder lane. Turned the car off, then back on. Yellow wrench no longer visible and car operated normally. This poses a very dangerous situation. Luckily it was not during rush hour traffic and the cars behind me yielded to my hazard lights and let me get to the right shoulder lane.
My daughter has her learner's permit and was driving my ford fusion hybrid on a 45 mph street.the wrench light came on and the car would not accelerate as she was driving up a hilly part of the street.cars began honking and passing and my daughter became extremely nervous.thankfully, we were not involved in a car accident but she was quite shaken by the incident.i took the vehicle to the ford dealership to have it repaired and was advised this was not a recall even though there are several thousand complaints and issues.i had to have the throttle body replaced which is apparently a defective part.i don't understand why there isn't a recall for this defect.i understand the nhtsa considers safety a huge factor when recalling parts.however, the part is clearly defective and has cost consumers greatly.please reconsider recalling or at least subsidizing the payment for those affected by this defective part.
Wrench light came on after driving on highway for 20 minutes in july, typical heat conditions. The wrench light had come on four previous times in the past two years with no loss of power and was told by ford it was likely the temperature sensor on the hybrid battery indicating the battery was too warm. This time the car lost power quickly and we had to turn on the flashers and exit the highway. Car would not go faster than 40 mph. Shut down car and restarted by loss of power continued. Engine light also came on at the end of the trip. Dealership replaced the throttle body assembly (ford genuine part ds7z-9e926-d). This repair is covered at no cost for non-hybrid fusions as described in "customer satisfaction program 13n03." this was in lieu of a full recall (the nhtsa was investigating these same issues). The ford representative told me this wasn't covered on hybrid fusions because the throttle body parts were different. However, the same replacement part is being used in both hybrid and non-hybrid fusions to correct this problem. When i pointed this out, he replied, well i have't seen many 2010 fusion hybrids with this problem. That is probably true -- there were only 31,000 such vehicles produced so any one repair shop won't see many. Regardless, this is the exact same problem with the exact same part in vehicles from the same year and hermosillo production plant. The removed throttle body is covered in black carbon, the same problem with the faulty throttle bodies in non-hybrid vehicles. Ford should be forced to cover repairs on hybrid vehicles as well. Surprisingly the repair cost was only $318 and was done in one day. Car has only 82,000 miles.
Tonight we started car, pulled out, but the car would not accelerate properly. We noticed that the wrench light had gone on. The highest speed it could get to was 30 mph, but every time we stopped, it took a long time to accelerate. This is an extremely dangerous problem; we almost got rear-ended several times late at nightand had difficulty moving through intersections. Looking online when we got home, we've discovered that there are many websites detailing this problem. It appears to be the throttle body? safety recall is needed!!!
While driving at speed car suddenly slows with a jerk.a wrench light comes on the dash.throttle control/powertrain malfunction light and engine light illuminates.car goes into "limp mode".can't go over low speeds. Car is unsafe to drive.
I was going down a slight hill at approximately 20mph without brakes because the vehicle was staying at a steady speed without them.suddenly the vehicle started accelerating on its own.i briefly applied the brakes and then let up on the brakes.the vehicle again started to accelerate.about that time i noticed a yellow wrench icon (similar to engine light). While i was looking at the warning light the vehicle came dangerously close to the vehicle in front of me.this is the 4th time this has happened with this vehicle over a period of about a year.basically the vehicle accelerates to 30mph and stays there regardless of what you do with the accelerator.in order to stop it from accelerating you need to constantly ride the brakes.i have attempted to have the vehicle repaired after each incident.the ford dealership apparently has no idea what the problem is and has no idea how toprevent it from happening again.the last time i was in all they did was change the 12v battery.
Car lost power steering both while parked and when driving.replacement cost was $2200 including realignment.
Driving up to freeway on ramp when orange wrench indicating a powertrain problem appeared on the dashboard. Had just gotten onto the freeway, then about a mile down the freeway, began having a drastic loss of power until i was down to 20-25 mph. Turned on my emergency flashers and made my way to the right lane and managed to get off the freeway without getting struck from behind. Turned the car off and back on again, and the car ran without a problem, full power back onto the freeway. Unfortunately, this incident repeated itself multiple times again, with the powertrain control module essentially shutting down the motor and forcing me to drive at speeds so slow as to be unsafe. Problem is remedied temporarily by shutting off the ignition and turning it back on, with the engine behaving completely normally until the orange wrench reappears which gives me short notice that the powertrain control module will soon shut down the power to the car creating a supremely dangerous situation in traffic. Made it to the dealer today, problem was a faulty throttle body obd 2 code p2112 indicated a stuck closed throttle body. Repaired no charge under the 5 year/60,000 mile powertrain warranty. Extremely dangerous though, hope no else has to experience this.
2010 ford fusion. Consumer writes in regards to transmission failure. *ldconsumer states that while driving into an intersection vehicle completely stopped. Vehicle was towed to accents auto (williamsburg, va) where diagnostics were ran. Consumer was informed that vehicle needed to be towed to dealer for diagnosis. Vehicle was towed to williamsburg ford (williamsburg, va). It was determined that the transaxle had failed and the transmission needed to be replaced. *dl
While driving, the driver side seat heater becomes so hot that i thought i was being burned. I detected an unfamiliar odor, but assumed it was another vehicles fumes. Had to turn off the heater. Attempted to use on a few other occasions, thinking that i was being overly sensitive. Upon my last attempt, the indicator lights would illuminate as normal, but would shut off a few seconds later. The heater is no longer working. The passenger side is working normally, but has not been used as frequently as the driver side. Researched and this seemingly is a known issue. Contacted ford 800-392-3673 and the representative stated that she has heard of this issue, but there is not a recall for this known issue. My case was documented, and the rep stated that i would incur the cost to have the repair done at this time.hmmmmmmm. I guess it will take numerous serious personal injuries being reported before this issue is formally addressed. I must say that overall, i do love the fusion !!!
I was rounding a corner at approximately 10 mph, pulling out from the street where i live, and two trouble codes popped up: (1) "brake! check brake system"; and (2) "service advancetrac".the car immediately became incredibly difficult to steer and the brakes provided little (if any) stopping power (i am unsure if it was jamming on the brakes that provided extremely minimal stopping power or just the inertia of the car slowing over approximately 30-50 feet).the dealership ultimately provided excellent service replacing the "asb module", but i feel that it is unsafe for a car's brakes and power steering to fail suddenly, even at low speeds, and unexpected that a 4 year old car with less than 40,000 miles would have such a failure.i live near a park.if someone had decided to suddenly cross the street with a stroller, a kid had run into the street after a ball, or someone else had darted in front of the car, i would have been unable to make the necessary adjustments to avoid an auto on person crash.
I was driving home from work in houston, tx and suddenly the brakes failed for the 2nd time in a week.the car was on, drove and steered fine, but there were no power brakes. It was as if a manual transmission car had stalled, but even worse. An error light came on the left panel saying "check brake system" and the parking brake light was on. I was able to quickly pull over. I put it in park, turned the car off, and then immediately started it up. All was fine with no lights or bells. I called ford and explain the problemand they advised me to take to the ford dealer for servicing. They've, of course, never heard of this problem and can't believe it happened. It sounds to me like a computer / electronic problem. Ford kept the car for 2 days in their garage and they drove it around and run they diagnostics and they said they couldn't find out any code or problem and they cannot help. I took the car out and drove for 3 days and it was fine but on the 4th day the same problem again. Break failed to work and come up with 'an error light came on the left panel saying "check brake system" and the parking brake light was on'. Ford are not willing to help and their garage cannot help either but there is known issue with this model. Please read not from automotive ford: http://www.automotiveworld.com/analysis/80719-us-ford-to-fix-faulty-brake-software-on-hybrids/
The abs brake system cut out completely the evening of 11/29/17. The dashboard lit up with warning lights and brake pedal was not functioning. I was traveling 10-15 mph and thankfully was able to pull over using the parking brake. I was able to turn off and restart the car. The brake system then functioned normally. I carefully drove home and took the car in for service the next morning. The dealership says i have to replace the control module and solenoid, with an estimate of $2,000-3,000. Hopefully, that will fix the problem long-term. If the incident had happened on the highway, it could have been fatal.
In august 2013 i experienced complete brake failure on my 2010 ford fusion hybrid. As i was driving out of a parking lot my brakes failed, and all of my warning indicators on the electronic dashboard lit up. I was able to drive back into the parking lot and coast to full stop.the incident is exactly what was described by another owner who posted this description, which is exactly what happened to me: "while driving down the road the brakes suddenly hit the floor and there was no minimum resistance."there was a customer satisfaction program initiated by ford for theford fusion hybrid made on or before october 17, 2009. My ford fusion hybrid was made in november 2009, which makes me believe the fix was not initiated on models made just after the csp! i have never experienced anything like this. I had to have myemc and hcu replaced. I bought the car new in january 2011, 2 1/2 years later i am having these issues, which i have never experienced with any other vehicle i have ever owned.i think ford is aware of these issues, and are not recalling the vehicles that are still affected. I feel lucky i was able to get the car off the road safely without getting into an accident.this is a very dangerous situation.prior to this happening, i had my car in for a different issue, and the service rep mentioned if something should happen to my brakes, it will be very expensive to fix, i now wonder if he was aware of this problem because others have also experienced this issue!
When traveling down a hill at about 30 mph, the dash brake warning began to flash and the brake pedal lost all resistance and totally failed. The vehicle could not be stopped with the brake pedal. The emergency brake was used to stop the vehicle before reaching a busy intersection. The driver was also able to turn the vehicle onto a side street. The vehicle had to be towed to the dealer. The dealer replaced the "abs module due to no communication".
I had a complete brake failure on 12/18/2018 while driving down a city street and the pedal went completely to the floor, i pumped frantically with little or no resistance i took the car out of drive and applied the emergency brakeafter reviewing i found ford knew of this problem tsb-09-22-11 i asked ford for help as this is a $2300 abs module fix and they stick their heads in the sand .
Approaching stop sign at 25 mph, applied brakes, and the brakes completely failed, had to stop car with emergency brake. The abs and tcs lights came on.everything else worked fine.turned car off and restarted and all appears fine.
I had the airbag replaced because of the takata recall. The following week,i started the car and warning lights came on. Thankfully, i was in a parking lot that had some empty spaces. I applied the brakes and realized i had none. The brake went to the floor and nothing. I had to use the emergency brake to stop the car. I then steered to a parking space and applied the emergency brake to stop the car again. I had to have the car towed to the ford place. They said it had nothing to do with the airbag repair, but i can't get over how there was no warning of the problem. The car had driven perfectly. My son could have been driving my car and does not have a lot of driving experience. We use the interstate all of the time and i keep thinking how i could have been in heavy traffic when this happened. Please note that i have researched this problem and have come across many forums where people are saying the exact same thing happened to them and they were in a ford fusion hybrid! a car should not suddenly lose its brakes! the dealership says two electric modules went out in the abs system and it's $1,000 to fix them. They also said there may be a hydraulic problem but "we won't know until we replace the modules".i still can't believe i had no brakes in an instant! this should be a recall.
This is the third time our car will be going to the dealership for a serious brake issue. The first time it occurred was in september of 2015. The vehicle was in motion on a residential street when the car brakes stopped functioning as usual. The driver had to slam on the brakes to get the car to stop. The check brake and service lights came on. The brakes no longer functioned properly. The dealer was unable to replicate the issue. It happened again in may of 2016 when the car started in the driveway. An independent mechanic was able to replicate the problem, which was printed out and taken to the ford dealership. The dealership was able to isolate the problem this time and fix it. The car was functional again. Today, the issue happened yet again. As the car started while stationary, the car dinged and the check brake and system lights came on. Fearing a user error, the driver restarted the car and it seemed fine. As the driver drove down the residentialblock, the brakes became unresponsive and the system lights came back on. The driver had to press very hard on the brakes to avoid running a stop sign and into oncoming traffic on a neighboring street. The car was towed to the dealer.
3 years ago-battery failed and could not exit the vehicle at all, no warning. 2 years ago-plastic piece in door which allows the manual door opener to work broke, could not exit driver side door. 3 years ago - accelerator stopped working on highway, finally pulled over and restarted car and it worked - dealer said could not find problem. Rocker panels rusted out after 6 years - garaged indoors. Heating system failed - it took 1.5 months to obtain parts and fix vehicle, i went to colonial ford 5 times (and hour each way) because they said it was fixed 5 times in the 1.5 months. 2018-10-25 - check brake system light came on - no brakes going 65 mph down a highway hill for 5 minutes.police guided to a halt, restarted car and brakes worked.made it home. Brakes failed 3 times the next day. Ford said they could not look at the vehicle for 3 weeks because they were so busy so i had to rent a vehicle. $1750 to replace brake sensors which they said could not communicate with the brakes.?? first time ford has been able to diagnose system.
I was driving to work, which does not require for me to take the highway, and at a four-way stop i tried to stop my 2010 ford fusion hybrid car by using the brake pedal and it did not stop the car at all, but its pump-action was still there.luckily there were no cars at the four-way stop. If there were cars there, i could have gotten into a car accident, even worse if i was on the highway. When the brake issue occurred, the following two system error codes appeared on my dashboard: 1.) "(!) brake check brake system" and (2) "service advancetrac". At the same time that these two system error codes appeared, there were five warning lights that appeared: 1.) advancetrac/traction control off light (akaorange-yellow car w/ tire marks off)2.) advancetrac/traction control (aka orange-yellow car w/ tire marks symbol) 3.) brake system warning light (aka red !(p) brake) 4.) anti-lock brake system (aka "abs" symbol) warning light 5.) on the upper left-hand corner to the left of the system error code "(!) brake check brake system" a little (!) brake symbol appeared.i have a picture of all of these system error codes and lights. So, then i used the emergency brake handle stick to stop the car and that helped only to slow the car down by 20%, but not enough to stop the car. I left the emergency brake on and did not use the accelerator pedal to slow down the car.the car slowed down to a slow stop after 1-2 minutes after driving over some speed bumps driving at 30-35 mph. When it stopped, i restarted the car to see if that would fix the issue and it did not. So i pressed the accelerator pedal very lightly without using the emergency brake and got to a speed of less than 10 mph to get to work because i was almost there.when i slowly drifted into my work's parking lot, i immediately used the emergency brake again to get the car to stop.
Brake failure occurred with no warning on city street while car was traveling striaght. Fortunately, there was no traffic present and the emergency brake was used to slow the car yo a stop. After restarting, the dash "abs" and "brake problem" lights illuminated. The car from this point had virutually zero braking and the brake pedal went almost to the floor. The car was towed to a ford dealer for inspection, it was determined that the abs module had gone bad and needed replacement. Although the part can be replaced, it won't fix the problem. It appears the abs module design and brake system logic for the fusion is flawed. Examination of the braking system schematics indicates there is no override for the system if the abs module fails. When this occurs, as it did for us, the car's brakes compete with the abs system causing an almost complete loss of braking.our family was fortunate that we were not traveling on a busy street or highway. The potential for damage and injury was significantly high, not just to my family but to others as well. Given the age of this vehicle (2010), it is highly likely that the frequency of these events will increase.thank you for your assistance in this matter.
Tamara recall. I own a 2010 ford fusion hybrid. I was pulling out of the parking lot after work when my brakes failed entirely. I was luckily only going about 5mph and coasted into an empty spot. I had my car towed and the driver took a look at it assuming it was just the brake fluid leaking from somewhere.this was not the case. The fluid was full.after some time he ended up disconnecting the battery and when we turned the car on all warning lights were off and the brakes worked fine. The next morning i turned it on to drive to a ford dealership and the brakes were not working again. I did some research and apparently this is a known problem with this model of car built before october 2009. Mine was built in september of 2009. At the dealership they charged us a fee to diagnose it and reprogram the computer responsible. They said if it happened again i would need to have the entire module replaced which would cost upwards of $2000 plus 8 hours of labor. Considering this model has a known issue of complete brake failure i believe it to be highly dangerous and the responsibility of the manufacturer to recall and replace this computer module.
I was driving at about 45mph on a city street and a bicyclist pulled in front of my car. I had to slam on the brakes to avoid hitting him. I was able to avoid an accident, but the abs light came on and the brakes were not responding as usual. I had to push down all the way on the brake pedal for the car to slow at all. I was told that because i slammed on the brakes it caused an internal fault with the abs module. The service department did not seem concerned that the brakes had failed and i was told that slamming on the brakes could typically cause this type of failure with the computer system.
Driving 15mph in residential area.come to a t intersection 3 way stop.press the brake pedal to slow, and the brakes failed to stop the vehicle.there was no brake pressure or response.the brake pedal was fully pressed.emergency brake was pulled to stop the vehicle.conventional hydraulic system did not apply the brakes as it should have.dashboard indicated brake check brake system error, service advancetrac error, traction control light was illuminated, parking brake light illuminated, and abs light was illuminated.turned the vehicle off and back on.vehicle returned to normal operation.had vehicle towed to ford dealership.dealership states abs module shows many internal faults.replacement module ordered; to be installed.similar symptoms reported by plethora of other 2010 ford fusion hybrid owners.ford issued customer satisfaction program 10b13 for similar problems in the past.ford corporate was called, and a case number provided.after providing vin number it was stated my vehicle did not fall within the guidelines of the customer satisfaction program even though i experienced the symptoms of those who did.i was directed to further address the issue with the service manager at the ford dealership where my vehicle was being repaired.
I was idling in my driveway, and all of the sudden the dashboard lights up and says the brakes don't work anymore.i ended up having to ride the hand brake to the dealer. The dealer says that my booster went bad.
The contact owns a 2010 ford fusion hybrid. The contact stated that the abs warning light and the service advanced track warning lights were illuminated. The contact stated while attempting to stop the vehicle, the brake pedal was depressed and went to the floorboard. The contact slowed the vehicle by activating the parking brake. The contact took the vehicle sellers-sexton ford lincoln mazda (341 vfw memorial dr, st robert, mo 65584; (573) 336-2000) and was informed that the failure was related to nhtsa campaign number: 19v904000 (service brakes, hydraulic) however, the vehicle was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
Takata recall. The contact owns a 2010 ford fusion hybrid. The contact received notification of an unknown manufacturer recall regarding the air bags. Robinson brothers ford (225-293-8900, 11455 airline hwy, baton rouge, la 70816) indicated that the part had been unavailable since january. The dealer also indicated that there was no option of a loaner vehicle due to a limited supply. In addition, when applying the brake pedal, it traveled to the floorboard. The dealer and the manufacturer indicated that the vehicle was not included in any brake system recalls. The dealer diagnosed that the brake booster needed to be replaced. The manufacturer was notified of the failure. The vin was not available. The approximate failure mileage was 69,000.
When backing out of a parking space and attempting to stop, brakes appeared to fail and normal pressure did not engage the brakes at all. Dashboard lights for traction control and abs illuminated. Upon further investigation, hydraulic brakes still functioned when pressed down with significant force.
The contact owns a 2010 ford fusion hybrid. While driving 5 mph, the check brake system light illuminated on the instrument panel. The brakes failed and forced the contact to apply excessive force to the brake pedal to successfully stop the vehicle. The contact pulled over to the shoulder of the road and replenished the brake fluid. The vehicle resumed normal operation, but the failure recurred the following day. The dealer stated that the brake simulator senor failed and needed to be repaired. The vehicle was not repaired. The failure mileage was 106,000.
While driving on city street approx 45mph, brake light illuminated along with check brake system and service advance trac. Observed dramatically reduced braking power.had to use emergency brake to safely control vehicle.pulled over, checked vehicle an observed no apparent leaks. Brake fluid was slightly low.topped it off.restarted vehicle and drove short distance home with no improvement. Symptoms appear similar to existing reports on earlier model fusions except that i did not engage abs prior to occurrence.
Vehicle had brake failure while in operation on oct. 1, 2017. Sudden loss of response to pressure on the brake pedal, extreme difficulty bring vehicle to a stop.occurred while in motion while driving straight on a city street. Check brake light, abs warning, and skid warning lights all came on. This could be a life threatening hazard had brake failure occurred in deceleration from high speed or during a critical traffic situation.injury or death would have been imminent from a vehicle crash or collision. Service center claims this was a failure of both the abs control module and control module valve. Many very similar descriptions of complaints about brake failure are found for the 2010 ford fusion hybrid using an on-line search, including obvious risks for collision, crashes, and injuries. This needs to be recalled and repaired immediately.
As i was driving into a parking lot, the brakes felt like they wouldn't work and the warning light and bell went on, but ultimately the car stopped, but i had to press brake pedal to the floor hard to stop the car. I had the car towed to midas. They said it was an electronic or computer problem and suggested i take it to a dealer. I then had it towed to saybrook ford. They diagnosed replacing ecu and hcu, even though the car didn't demonstrate the problem to them.i found on line a technical service bulletin from ford (tsb-09-22-11) and a brake system update specified by ford's customer satisfaction program 10b13. When i told the ford dealer, he stated there is no recall on the brakes. I explained to him again, but he was not interested in hearing about this. I called the national ford office and spoke with someone who suggested i contact you. Consumer reports said if the 2010 ford fusion hybrid was built before october 17, 2009, the dealer should perform the brake system software update. My car was built on april 22, 2009 according to ford, but they said my car wasn't covered. I am complaining to you as my car has the exact problem stated in 10b13. Please help. Thank you. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*pm
The contact owns a 2010 ford fusion hybrid. While driving 30 mph, the brakes and steering seized. The contact had to pump the brake pedal four times before coming to a complete stop. The contact veered to the shoulder of the road and turned off the vehicle. When the vehicle was restarted, the vehicle resumed normal operation; however, the failure recurred 20 to 30 minutes later. The vehicle was towed to an independent mechanic where it was diagnosed that the abs failed and needed to be replaced. The contact referenced technical service bulletin: 10b13 (brake system update) as a possible cause of the failure. The vehicle was not repaired. Huntington ford (2890 s rochester rd, rochester hills, mi 48307, (248) 852-0400) was contacted to schedule a second diagnostic test. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 100,000.
On 1/1712013 i was driving back to my office in light traffic when suddenly i heard a ding and noticed red words appeared on my dash where the hybrid gauge normally is. It read brake system failure. I had it towed from my mechanic to the dealership mechanic. I was told it was the vacuum hose and had it repaired. On 2/15/2013, it happened again, twice. First time i was going about 30mph and made a hard right turn to a side street where once again pumping the brakes did nothing. I switched to neutral and coasted to a stop. After 10 minutes i decided to drive home and i would call the mechanics in the morning (they were already closed). En route to my house, which was 3 miles from the failure point, they failed again. Same message, same ding, same problem. No brake power of any sort. I flipped on my hazard lights on, switched to neutral, which did slightly slow the car down, and rolled down a bridge. I took the first hard right turn and was able to get slow enough to grab the emergency brake and turn off the car. It has been towed back to the dealership and i will talk to them, again, in the morning when they open.
I turned on my car and my check engine light came on. I turned left out of my driveway onto the main road going 10-15mph. After driving about 5 seconds on the road, my abs light, traction light, advanced traction light, and brake light all went on. I pulled off to the right-hand lane and pressed my brakes to stop the car. The car did not stop at all when i pressed the brake pedal. I slammed my pedal to the ground and the pedal felt soft. The car slowly came to a stop right as i came to the intersection. I turned around and went back into my parking spot. I had to push the brake pedal to the floor to stop the car. I towed my car into the ford dealership and they could not diagnose why the breaks failed. They changed the battery but they were not able to provide an explanation as to why that would cause the breaks to fail.
I was making a right turn from a side street, about 100 yards from my home. As i got on road, lights went on the dash about brakes advance service and the brakes lost power. Caused me to have to use significant pressure to make brakes work. I went about 1 mile and into a parking lot. I stopped and restarted the car and things went back to normal. This could have caused an accident since it was sudden and there was a loss of control in traffic. I called dealership and they said that it may have been from car sitting for a week and that unless the problem can be repeated at the dealership, they cannot fix something that isn't broken. The car did the exact thing again turning out of my driveway on 1-5-15. Stopped and restarted car and it went back to normal. This is not safe and should be recalled. Intermittant problems can still kill.
On 1/6/14 and 1/7/14, the brake warning sign would briefly light up in the upper left end of the dashboard.the local dealership changed oil and filter and performed a multi-point inspection on 1/8/14 and found no break problem.on 1/31/14, while on cruise control at 55 mph, the car started decelerating to 50, 45 and 40 mph on the highway in just a few seconds; i did not have time to read the warning signal and i only saw the word "break."i was able to resume my driving without any further incidence.a similar deceleration incident happened on 2/3/14.the warning signal was longer and i thought i read in the upper left end of the dashboard: "brake pad engaged."the local dealer checked the break system and could not find anything wrong.the service department contacted the ford motor company that had no clue about the problem.another similar deceleration incident happened again on 2/11/14.the warning signal was longer and read:" park brake engaged."the brake signal also came on in the lower right end of the dashboard.again, i was able to complete my drive and later drive back (one hour) to the local dealer service departmentwithout further incidence.on 2/12/14, the service department notified me that it did not find anything wrong and "headquarters" is saying that it needs to see the warning signal (that lasts only a few seconds to one minute).i am telling them that i want to drive a safe car and not have it suddenly decelerate in front of a semi-truck. The car is still in the dealer's service department.i would appreciate any assistance in this matter.
Brakes stopped working while driving on a city street. Extreme pressure on the pedal was required to slow the car.
Complete brake failure due to an electronic component failure. The brake pedal went all the way to the floorboard. There was no collision and the vehicle came to rest on the shoulder of the highway.
Brake system completely malfunctioned. I was exiting the freeway off ramp and all of a sudden i had no brakes. I was not able to stop. I had to pull the emergency brake in order to avoid crashing. The brakes completely went out. There was no warning at all. I literally almost died.
I was driving and making a left turn.brakes went very soft and had to press brake pedal to floor to get it to stop.brake warning light and anti-skid lights illuminated on dashboard.took a long time to bring car to a stop.took the car to the ford dealership and, although a couple of hybrid warning lights came up on the computer, they were unable to diagnose the problem.i am still driving the vehicle but do not feel that it is safe.
Our 2010 ford fusion recently lost its electronic brakes during rush hour traffic. Luckily, it was stopped at the time. It is no longer under warranty, but we know there have been issues with the electronic brakes on this car (customer satisfaction program 10b13 stated on cr website, see consumer reports news: feb 4, 2010 4:07pm.) columbia ford said they upgraded the computer back in sept of 2010. When we originally purchased this car, the electronic brakes had failed 3 times in the first few months of owning it. This is now the 4th time the brakes have been lost on the car. Today columbia ford stated they will do a diagnoses for $120.00, but they may not even be able to recreate the issue but will still charge us.when we originally had the problem with the brakes in 2010 they said there was nothing wrong with the car because they couldn't duplicate it. Eventually, we were proven correct when someone from ford headquarters got involved and discovered the problem.we would like ford headquarters to get involved again and hopefully fix the electronic brakes free of charge, or for a very small fee. We don't know if there are any other 2010 ford fusion hybrids with over 100,000 miles but maybe if someone at ford looks into this issue so we can avoid a tragedy. Maybe the software upgrade needs an additional upgrade now that the car is over 100,000 miles?the ford customer relationship website responded to our inquiry today that there is basically nothing they can do for us, please consider looking into this as we need someone to help us. We personally have an urgency in getting this resolved as a family member that rides in the car is 4 months pregnant and her life and the new life are both at stake if something should happen in our car if the brakes fail again.we would appreciate any help you can provide us.please call me if any questions.
My breaks in my 2010 ford fusion hybrid stopped working a couple seconds after starting the car (along with a beeping alert and display on dashboard to check breaks). Fortunately i was in a parking lot and going at a slow speed. I was able to pull to the side and stop. I turned the vehicle off. When turning the vehicle back on the alerts were gone and breaks worked. I had the breaks checked and was told they were fine. About a month went past, i was coming to a stop at a light on a city street and my breaks suddenly went out (along with an alert display of check breaks). Luckily no cars were in front of me so i was able to make a right turn and pull to the side until my car came to a complete stop. I turned the car off and on and breaks again worked fine and all warning lights off. With plans to take the vehicle to the ford dealer after work i parked. After about 8 hours with the vehicle being off i returned to my car. I turned on the vehicle and the break alert was back and i had no functional breaks. This time when i continued to turn the car on and off the alert did not go away and the breaks did not return.
After exiting the parking lot of downtown disney in lake buena vista fl, a series of warning lights came on the dash and i experienced almost a complete failure of the brake system. I narrowly missed hitting a pedestrian and a maintenance vehicle.i managed to slowly drive back to the parking lot.the car was not drivable and the car was towed to a local ford dealer.
Car was driving fine. I was driving within low speed city limits. I was driving down the road when all of a sudden, my checkadvancetrac light, abs light, and brake lights all came on. When i tried to slow down for a stop,there were no brakes, i kept trying but then finally i tried again and i had to slam down on the brakes to even get the car to stop. It was very dangerous, i couldn't stop, it scared me. I checked the brake fluid after i got home which was fine. I let it sit, pumped the brakes hard, and now the brakes started working, but the lights are still on. This is my daily driver for work and its very scary. This all happened after the airbags were replaced, which i had to wait 6 months for. I should not have to drive an unsafe car. Please look into this. This is ongoing problem when you research online. There is even a ford bulletin code attached but ford dealerships are not willing to fix the problem. The number is tsb-09-22-11.
When driving - intermittently warnings stating brake system failure then loses all brake function forcing use of emergency brake- has happened roughly 6 times dropped vehicle off at ford they have had it for 5 days and still have no idea how to repair it
Intermittent sudden loss of braking power, with system going into "fail safe" mode, "service advancetrac", "wrench", and other warning lights coming on, and pedal going to the floor.primarily on initial starting of the car, or a few moments after the car was put into motion.though also observed at higher speeds.not related to steering or road conditions.problem seemed to self-correct after turning car off and then on again, would disappear for 3 to 12 months, then suddenly reappear without warning.too intermittent for confident diagnosis.nearly caused an accident on several occasions.
Left house one morning abs light came on and little to no brakes.came back slowly to the house. Waited five minutes tried again.again brake pedal went to the floor.waited 2 hours and drove to my mechanic 2 miles away using back roads.mechanic who is right on a highway went to take it for a drive.no brakes.after checking codes it was determined that it needed nee abs module and brake booster.my understanding is this has become a very serious problem that should be recalled.had i made it to highway and had this happen at intersection it could have been a critically serious situation.now i am spending $2264 on a fix that some have said does not help the situation.can we please hold ford accountable for these issues?this should be a recall.do i even know the parts i am buying wont fail in the future or worse will i be selling a future death trap to a stranger.
After switching the gear shift from the park position, i immediately noticed my brakes failed and my vehicle began rolling forward. The vehicle stopped after placing a substantial amount of pressure on the brakes. After turning the vehicle on and off the two symptoms went away. Later that day the same issue happened for the second time while my vehicle was stationary. The third time that this issue occurred i was driving on a highway and almost went into opposing traffic. The service light turns off after restarting the car but returns later that day. Updated 9/28/15 *lnthe consumer stated in addition to the brakes, there was an issue with the advanced track system.updated 10/13/15
I was driving my 2010 ford fusion hybrid home from work, and my abs brake system lights came on. I was on the highway driving from work, and traffic was heavy bumper to bumper practically; as i was driving, i tried to brake when traffic came to a stop, i couldn't stop, my brakes weren't working. I had to use the emergency brake, to stop my vehicle before hitting the rear of a vehicle; i turned off of the highway onto to curve of the highway just in the nick of time before i hit the rear of the vehicle in front of me. Contacted silver rock inc, warranty on my vehicle, and they stated the abs control module was not covered. This item can only be purchased by ford; which costs $1180.36, just for the part. I can't afford that. Now am at a loss, i don't know what am going do about this matter. I need a resolution. I am still paying a car note on this unit; and its my only transportation to work. Ford dealership stated, the only recall they show on my module is the air bag. I reported this to the dealership today 09/13/2018. This is a safety hazard, this i know.
I was driving and making a turn. Brakes went very soft and had to press brake pedal to floor to get it to stop. Brake warning light and anti-skid lights illuminated on dashboard. Took a long time to bring car to a stop. This occurred prior to taking the car in for the takata air bag recall. The car had been sitting and the battery had died and they said that was the problem. Installed new battery, had air bag replaced, and the issue occurred again. I am still driving the vehicle but do not feel that it is safe. When will your company and ford take this seriously? when someone dies like with the air bag recall. This needs to be diagnosed and ford needs to pay for the repairs due to all the complaints.
I was just driving along on a city street going about 40 mph, and all of a sudden all the dashboard lights lit up, and i couldn't break very easily.i was in the middle of traffic, and i was worried someone was going to hit me, or i wasn't going to be able to break if someone cut me off.my car had been so reliable until that moment.my car didn't break the way it always did.it took a lot more pressure to break than normal, and the breaking was very delayed.i had a few very close calls, before i could pull over.it was scary!the dealership had to replace my abs module and my hydraulic control unit, which was very expensive.i know the nhtsa is looking into many complaints of the same issue for 2010 ford fusions.if other vehicles are having the same issue, this should be a recall!
Monday, jan. 27 - power suddenly gave out when accelerating on freeway. Service wrench had been on earlier that day but had gone off. Dixon ford told us it was ok to drive. I was in left lane and had to cross 5 lanes to get to median. Took it in to walnut creek ford and they "re-flashed it", saying no concern was present at the time. They gave the dangerous car back to usfri, jan 31st130 miles drivenin 2nd lane (one from carpool lane) at 65 mphaccel lightlysuddenly, car's gas gave out, like beforethe road curved to right. Try to steer car right to follow lane as car decel noticed that steering not responding, even to strongest inputs (almost like locked, like car was off)tried to hit brakes, but pedal sank to floorno response regardless of pressure. Kept pressure but car did not slowbegan to driftpassenger grabbed wheel also and tried to pull right. Gradually started to go right, but with extreme force applied. After force, wheel at most 5 degrees turnemergency brake to slow (not stop)steering corrections could not sufficiently turn car so car slammed into concrete median at 50 mphtightened emergency brake and continued to pull on the wheelslid along median as car screechedcar finally stopped on the left side of freewaygear selector locked in driveturned off the engine while the selector was still in park.responding chp officer k. Alleman asked us to drive car to the other side of the freewaycould not start car. Turned key 3 times but car refused to respond.getting very hot in the car, just like mon, prob 95 -100 ambient temp again when ext. Temp. 58finally able to select neutral and release parking brake. Car did not startpax&i had to pull hard to get wheel to turn at allincident report #[xxx]officer confirmed brakes, steering, and power were all gone. Details in rept.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2010 ford fusion hybrid. When attempting to apply the brakes, the vehicle failed to stop unless the brake pedal was depressed aggressively to the floorboard. The contact took the vehicle to the sutton ford dealer where the brake booster was replaced. The contact stated that the failure recurred twice and the dealer reassembled the new brake booster until the brakes functioned properly. The failure recurred again and the contact relocated some time afterwards. The contact took the vehicle to the earnhard ford dealer who also replaced the brake booster, brake harness, and computer module. The manufacturer was made aware of the failure in reference to the first occurrence and assisted with the repair. The manufacturer was not made aware of the recurring failures. The approximate failure mileage was 89,000.
While driving on a busy street (with 2 small children) we lost all power steering, on a busy street causing unsafe driving conditions. The service advancetrac (avs) and service power steering errors came on as this happened.
The contact owns a 2010 ford fusion hybrid. While driving 55 mph, the service power steering now and electronic control system warning indicators illuminated. The vehicle was towed to the contact's residence. An independent mechanic diagnosed that the transmission friction element g performance and the invalid data received from abs control module codes were found. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 149,058.
The contact owns a 2010 ford fusion hybrid. While the contact's wife was driving approximately 35 mph approaching a traffic light, the contact depressed the brake pedal and all the warning indicators illuminated on the instrument panel. The contact's vehicle did not stop and crashed into the preceding vehicle. There were no injuries and a police report was not filed. The vehicle was towed to haldeman ford (640 us 130, east windsor, nj 08520) where it was determined that the abs module failed and needed replacement. The vehicle was towed to an independent mechanic who also determined that the vehicle needed a new abs module. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 95,000. The vin was unavailable.*ln
Was on highway driving 60 mph when various brake warning started flashing on dashboard. Warning said i needed to stop immediately. I slowed down but brakes were not responsive. I managed to find an uphill exit and got the car to stop safely. I turned the car off, restarted it, and the problem disappeared. I have owned this car since feb. 2010 and have never had this problem before. The car has about 80,000 miles on it.
The brakes totally failed.the pedal went to the floor.the system did not fail over to the purely mechanical mode.the car simply had to coast to a stop.after the car was turned off and restarted the brakes worked but blogs are saying this can happen again without warning.three mechanics say there is nothing wrong with the master cylinder, brake lines, calipers, etc.one says it might be the abs unit, another says it might be the software.the dealership seems to not know what is wrong.two mechanics have disagreed on what the problem is,you have an open investigation on 2008-9 models but this appears to be happening on 2010s and newer models as well.we do not know if our car is safe to drive and ford appears to not have a fix for the problem.indeed, they appear to not even be acknowledging the problem as far as i can tell.the car has been in the shop since this happened.it is now at home sitting...it would be good to have a fix so we can drive it.
The contact owns a 2010 ford fusion hybrid. While driving 10 mph, the brake pedal was depressed; however, the vehicle did not stop. The contact stated that all the warning indicators in the vehicle illuminated. The contact was able to stop the vehicle by manually shifting the vehicle into the park position. Jerry's ford alexandria (6510 little river turnpike, alexandria, va) was called and the contact was informed there were no recalls for the failure. The failure was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000.
Rear brake calipers and rotors rusted excessively fast, requiring a full rear brake job at 42,300 miles.emergency brake and excessive rust was causing friction and sound, which led to the brake inspection.faulty design where rear brakes need replacement after such as short period of time.when i told ford dealership of this issue - rear brakes were "snapping" when first moving, i was told that all fusions have this rust buildup issue and that it was common.took it into dealership and they just shrugged.
When stopping or driving the brake lights come on service trac message appears alarms go off and there is no brakes at all. A few times you can turn car off turn it back on again and then the brakes work but recently they woukd work at all had car towed to local ford dealership was charged 140.00 to reset the pcm they said computer communication failer. Today 24 hours after getting car back went to stoo at a stop sign and no brakes and all the alarms came on again i turned the car off turned it on and brakes worked bit i drove it straight back to dealership. This isn't normal and a huge safety issue i had my daughter in the car as well. I cant see how ford can allow this to not be a covered issue and how they are ok with complete brake failure. I don't feel safe in this car at all.
December 31, 2018 ' while driving through city, i attempted to use the brakes and they did not response. I was able to cut the engine and pull over to the side of the road with spouse and children in vehicle. Error message stating abs brake system was not responding and a false positive tire sensor.january 2, 2018 ' took car into dealership. Technicians unable to replicate problem though they found the error code in system. Technician replaced brakes, calipers, and reset error code.january 27, 2018 ' same error message occurred with brakes failing in apartment parking lot. Car parked and error message went away.january 31, 2018 ' same error message occurred and added an advancetrac service error message. Brakes failed to work. Upon researching issue with vehicle, i came across a consumer report which describes our problem exactly.called dealership and currently working at trying to solve problem. Dealership stated if it was a software update, they wouldn't charge for the labor involved to update it. If software update failed to solve the problem, they would charge for assessment, parts, and labor to repair. Do not have a record of receiving mailing about the repair problem for this issue as the vehicle was purchased in 2013.
Power braking function failed as i pulled from curb and started driving down my residential street. Instrument panel brake warning lights on came on and very heavy pressure on brake pedal required to stop car as i approached a stop sign. Ford service shop diagnosed problem to be a failed abs module. The car has only 110705 miles on it. The repair cost $765.09 for part plus $471.83 for labor and fees.this component failure could have been extremely dangerous as highway speed.
Our ford fusion hybrid experienced a total brake failure as i was driving out of our canyon. I had just stopped to let a couple of cars pass on the narrow road and as i proceededinto a 90 degree downhill turn, the brakes failed, causing a crash. There was no braking whatsoever. I had only 2 or 3 seconds before the turn and managed to avoid going off of a cliff only narrowly, by running up a earthen bank and over a large boulder, which stopped the car. The consumer reports test driver had the same experience when test driving the car in 2010.
Less than a minute after starting the car, i was braking and turning slightly left on a slight decline in a parking lot.the brake pedal suddenly went soft, brake failure alert sounded and appeared on dashboard, and pedal went all the way to the floor, never re-engaging despite pumping.thankfully because i was traveling 10mph at most, and despite my shock and confusion, i was able to avoid a collision, and quickly park in another spot.i made a phone call and decided to try again and upon restart the brakes had no problems and i was able to drive home, with my one hand ready to use the emergency brake.given the conditions this failure occurred, i suspect the problem is with the hydraulic control unit.
Catastrophic brake failure at 50 mph while decelerating. Received brake light followed by complete brake failure.pedal went to floor and was subsequently unresponsive.attempted to pump, no luck.car required emergency brake to stop narrowly avoiding collision.car is currently residing at moyer ford dealership in foley, al. Dealer states to me that this was a "brake pedal assembly failure."awaiting troubleshooting codes from dealer.
Driver was approaching a stoplight on a residential street with a 35 mph speed limit.the light turned yellow then red and driver applied brakes to stop at the light.the brakes completely failed and driver proceeded through the red light intersection.driver slowed enough a block later and pulled into the open grass field next to the post office before finally coming to a gradual stop. Two warning lights appeared on the dashboard at the time of failure.after turning the power off then back on again the brakes worked perfectly normal again and the warning lights did not come back on.the car was taken to the local ford dealership and they drove the car and checked it for quite some time, however, they found nothing wrong with it.they did notice that some error codes had indeed tripped in the past, but again, couldn't find any problems at all with the brake system ($120 later).
After pulling out of my driveway and heading down my local street (approx 15-20 mph) i pressed brakes approaching intersection.abs/brake/maintenance lights came on with message 'service brake system' and 'traction control off'.brake pedal was hard and brake power faded.i was able to pull over and got towed to ford dealer. Dealer says abs module failed and needs replacement, $1500 or more.if this happened on a highway, i would have most certainly been in a serious accident. I see multiple complaints here in recent months describing similar problems.
Driver was in small local shopping center, he turned into parking space, applied brake, when car accelerated over curb onto sidewalk and through front of building.
Brake failure: i was driving my usual commute at 70 mph on an interstate highway.as i approached my exit ramp, i looked down at my dash console to see a red brake warning (!).there were no cars close, so i tapped my brakes to make sure they were still working.that is when i discovered that the brakes were not working at all, despite the pedal going up and down normally.no brakes going 70!i was able to gently apply the e-brake up the exit ramp and come to a stop at the intersection.at that point i was able to drive slowly off the road with my e-brake to make it to safety.this could've ended up so much worse if there had been traffic or people around.the repair shop that fixed the car replaced my entire brake pedal assembly as shown in the attached image.the shop says that the pedal was not putting out enough ohms (~4.2), when it should have been putting out between 18-20 ohms.i have saved the brake pedal assembly for those who would like to investigate it further.ford has not shown much interest in my situation.
While driving 20 mph in my suburban neighborhood. Brakes failed without warning. The brake pedal travel increased significantly. Stopping required me to pump the brake pedal to the floor forcefully while also applying the emergency brake. Stopping distance lengthened significantly. The dealership informed me it was an antilock braking system (abs) hydraulic control unit (hcu) failure. Cost estimate is $1,000 to replace.
Moderate speed, stepped on brake, no response.stomped on brake for no discernible response.dash lights came on.had to use handbrake or emergency brake to stop.dealer diagnosed and replaced abs unit.there was an open nhtsa investigation that described my problem exactly and blames a stuck valve in the abs controller.apparently there was a coating that gets sticky from brake fluid.ford should be required to pay for and fix this serious safety defect.
Turned on vehicle went onto residential street.went to hit brakes and they didn't work.the following lights came on traction control/abs/brake lights.took into ford for review.they replaced hcu, ecu, and master cylindar.even going slow was not able to stop at a red signal and had to make right turn to avoid crash in intersection.repair costs were about $2500.
The contact owns a 2010 ford fusion hybrid. The contact stated while driving 5 mph, the abs warning light illuminated and braking functionality was reduced. The brake pedal was depressed to slow and stop the vehicle. The contact restarted the vehicle and the warning light disappeared. The contact stated that the vehicle started operating normally however, the failure recurred, and the contact pulled into a parking lot and had the vehicle towed to the local dealer to be diagnosed. The contact was informed that the abs sensor needed to be replaced. The vehicle was not repaired due to the part not being available. The manufacturer was not made aware of the failure. The failure mileage was approximately 163,000.
My daughter was driving the vehicle in los angeles on a one-way street in the hills and heard a loud noise right before the steering wheel locked on her. The 'service power steering now" red light came on but the steering wheel would not move. The car was towed into galpin ford. Galpin quoted $2200.00 to repair and suggested that i call ford customer service. A couple of calls into ford yielded two apologies and said that the car is not part of the major recall and therefore not under warranty. This year and model has the worst number of complaints for steering wheel
On 10/13/16 while driving the steering wheel locked, power steering assist fault appeared on the dash and i ran into a telephone pole. My passenger and myself were injured and the car is totaled.
Power steering is not working. Have taken to mechanic twice who cannot find anything wrong other than to reset computer. Steering works for a few days then fails again. Typically get warning light, then after vehicle is turned off, power steering no longer works. Have researched this issue, seems to be common among ford fusions since 2010.
I was driving and all of a sudden the two lights came on that said service power steering now and traction control. It became harder to steer
While on travel, i went to start my car and got a warning message that the power steering needed to be serviced.there was no earlier indication (noise, periodic failure, etc.) that power steering was on the way out.thankfully i was not driving at the time.online research revealed a recall for nearly all later models 2011-2015, but not mine for the exact same issue.
The contact owns a 2010 ford fusion hybrid. While backing out of a driveway without warning, the power steering failed. The contact stated that the vehicle became difficult to operate. The contact stated that the vehicle was cycled off and then on; however, the power steering still failed to operate as intended. The vehicle was not taken to be diagnosed or repaired. The manufacturer advised the contact to take the vehicle to the local dealer to be diagnosed. The approximate failure mileage was 75,000.
I came home from grocery shopping and the next day around noon when i went to turn the car on it started beeping and flashing on the dashboard saying service power steering now, needles to say the car is not safe to drive in that condition i tried but its just to hard and unsafe to do so, i went online and notice there is a lot of other drivers with the same vehicle that have the same issue even while driving thank god i wasn't please look in to these cars history thanks!
Complete loss of power steering.no accident/injury to report.power steering did not come back when vehicle was turned off and back on.taken to mahwah, nj, ford dealer who announce that gear box needs to be replaced, and they have never seen this type of failure before.
Driving on interstate 77 in ohio traveling the speed limit of 70 mph, thepower steering fault light came on and the car was almost impossible to steer. The advanc trac light came on and low tire pressure light came on.luckily i got the car off the highway and called tow vehiche
Power steering failed
My daughters car electric steering assist motor locked up while driving on a major road, causing the car which was turning to almost go off the road into on coming traffic.the which was being driven by her boy friend was heading into accident, however, the young man was able to force the steering back working by breaking gear on the motor assist.if my daughter had been driving, she and her children would have been seriously injured or even killed.this defect has been know on this model for some time.what is it going take to get this fixed, another death of a family
Power steering stopped working while making a turn on the highway. Was able to avoid accident with the car beside me but was very difficult to steer the car in the direction needed. Car code came up to "service power steering immediately". Very dangerous situation if not prepared when this happens!
While driving at low speed on city street (~25 mph), power steering stopped working and error lights appeared for both power steering and advancetrac.took to mechanic could not diagnose the source of the problem, although power steering worked again after they adjusted air pressure in tires and cleared out codes.i remain concerned after reading about recalls of later year fusion models for what sounds like the same issue.
Driving along the road at <30mph when suddenly the power steering service now light came on and the power steering completely went out. Thank goodness it happened on a side road and not 5 minutes later when we were getting on the freeway. This could have caused a serious accident. Searched the issue online and found hundreds of complaints about the same issue. Then called ford (case # cas86858), and they do not have a recall for the 2010 (but they do for the 2011 and above). Please issue the recall to include the 2010 as well. This is extremely dangerous and is a huge cost to the ford owners. More complaints can be found here: http://www.carproblemzoo.com/ford/fusionhybrid/2010/lose-power-steering-problems.php
This morning while driving to work i had a low tire pressure light pop up on my instrument panel. Seconds later it came up with power steering service now and i lost almost all ability to maneuver the vehicle. After i lost steering it said advancetrac service now. It was almost impossible to get the car to pull over to the side when i did i turned the car off for a few min and back on. After restarting the car the messages were no longer there and i had my steering back to only happen again approximately 2 miles down the road.
While driving the car, we suddenly got the message'service power steering now' and 'service advancetrac.' luckily, no accident occurred, but it was extremely difficult to steer the vehicle out of traffic and to safety.
The contact owns a 2010 ford fusion hybrid. While operating the vehicle and making a left turn, the steering wheel became difficult to turn. The contact was able to continue to drive. While making a right turn, the contact heard an abnormal noise and the failure recurred. The contact called team ford lincoln (located at 5445 drexel rd, las vegas, nv 89130, (702) 395-5100) and was informed to bring the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 107,440. The vin was invalid.
When i started the car the steering wheel would not move. The dashboard indicated that the power steering assist had failed. Turned the car off and back on and it was normal. However on arriving home shocked to see the legions of people with 2010 fusions complaining of this same exact problem with regularity since the new year. Don't feel like putting my family's as well as other strangers lives in danger by driving as many people claimed that the steering stopped while driving at high speeds. Ford should recall this model just as they have the 2011-2015 fusions. I believe the parts are the same. Thank youeric
When my wife was driving the power steering went out and warning lights went on. Those warning lights were: service power steering now and service advancetrac. My wife could not drive the car and needed to get it towed to a local shop.
On multiple occasions during past 3 years, i experienced a sudden loss of power steering, which could be reinstated by pulling over, shutting off engine and restarting car.a few weeks ago, it could not be reinstated and i have had a permanently loss of steering.the isolated incidents occurred while driving, sometimes in a parking lot where i came close to hitting cars because i could barely muster the physical strength necessary to steer in tight spots, other times while driving in city streets.they appeared to occur randomly about once over few months until it finally happened permanently.so far, i have not had any accidents or injuries, although i cannot let my wife drive the car because she lacks the physical strength to overcome the loss of power steering.the car is now with the dealership where i bought it and they are charging me approximately $1,900 to replace the entire steering assembly.the specific information given below is for the last, permanent occurrence.
Power steering assist fault occurred without warning while driving on city streets. I was still able to drive but required a lot of force. 94,000 miles. Initially, restarting the car fixed the problem, but this only helped a few times.
Tuesday, october 25th, i was driving my 2010 ford fusion approximately 20 mph when the power steering and advancetrac lights came on my dash.i stopped, turned the car off and back on.the lights stayed on and the power steering wasn't working.i had the car towed by aaa to a aaa approved mechanic.the informed me that there is a second nhtsa investigation on the 2010 fusion for this problem, and a recall on the 2011-2012 fusions that have the same part and problem.the aaa mechanic wouldn't touch the car!i called the ford customer service number, but without a recall, they were not willing to do anything for me.i took it to the local ford dealership where they reset the codes, charged me $94.99 for diagnostic service, and everything works fine now.i am hoping that this gets me by until the much needed safety recall is issued so i can have the steering fixed the right way.my wife drives this car and we have many children that ride in it.there is not way that she could steer the car if the power steering goes out again.it makes it very hard to turn the steering wheel and happens without warning, and impossible to make sharp turns.this problem needs to be resolved with a safety recall asap.
While my daughter was driving my car the power steering failed unexpectedly and she was lucky she was near our home.i brought the car to the dealership and they said the part will cost $1500 and it is on backorder for over two weeks!i bought this car used and found out the same part was replaced at 65,000 miles.i was told by the dealership that it's common to have to replace that part every 65,000 miles!i have had many cars and i have never once had to replace a steering gear, never mind twice.i think ford has faulty parts and should take accountability for it!!right now i am out of a car for over two weeks and the dealership they can not give me a loaner even though it's ford who doesn't have the part.i will never buy a ford again after this.the cars are unsafe amd no one is doing a thing about it![xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Steering assist quit and i couldn't steer anymore almost wrecked
The contact owns a 2010 ford fusion hybrid. While driving approximately 60 mph, the warning message for service power steering and service auto trac illuminated on the instrument panel.the vehicle was taken to the dealer.the dealer ran a diagnostic and the system reset itself.the mechanic diagnosed that the electric power assist system needed to be replaced.the vehicle was not repaired.the manufacturer was notified of the failure. The approximate failure mileage was 68,000.
Car told me to pull over safely.everything locked up. The steering wheel got real tight and would not turn. I took it to a ford dealership to have fixed and they said the power steering box went out. The car was in motion. I was on my way to work.
While driving lost power steering to manual. There is a recall for the 2011 but not the 2010!! this is horrible and very scary. I was on a highway 24 in colorado springs.
I received a low tire notification on a tire that does slowly lose air.next a'service power steering' then ' service advanced trac' message occurred.within minutes the power steering went out and the car was almost impossible to drive.once the tire was re-inflated the low pressure light went off but the power steering still did not work.dealership says power steering needs to be replaced at$2,400 which is several hundred dollars higher than cost posted by other people with this issue. I brought up the fact that hundreds of people have complained about this issue after having a low tire or flat with the same model/year.many said that the dealership could reset the error and the power steering would work fine.i even read complaints of this happening while under warranty, the power steering being replaced 2-3 times and the problem still occurred until they changed the steering wheel angle sensor. I don't mind paying to replace the part if it is truly broken but it is too much of a coincidence that it happened at the same time as a low tire and there are hundreds of people complaining about the same thing.if it is a money grab then shame on the dealership!
Power steering failure
My 2010 ford fusion hubrid recently indicated a power steering assist fault on the dash board. The vehicle was stationary, parked in the drive way. Steering is difficult.
I am out of town, and yesterday i was driving the main strip in branson and out of nowhere a light on my dash appeared saying "service power steering" and "service auto trac" i thought "that's weird" so i drove 1 1/2 miles to the very next gas station, pulled in and turned off car and googled power steering problems with ford fusion hybrid,to my dismay, i did not find anything on the ford site that i could do, so i turned on the car and decided to deal with it in the morning after all it was 10pm and no where would be open. I pulled forward out of the gas station and tried to turn and then car dash prompt said "service power steering immediately" and the steering wheel locked up tight and was unmovable. I was going around 5mph when steering locked up and pulling into traffic. I stopped and called a tow truck and sent it to a ford dealership in branson where i was at the time. Mechanic said i need a new "steering gear" i was thankful for the warning but it wasn't much on one considering it was less then 2 miles later that it was completely locked up and "service power steering immediately" light came on, thank god for a close gas station and no traffic when i pulled out and it locked up on me. But after researching this is a known problem and some people were going a whole lot faster then i was when this happened to them. This has been my only complaint with this car, but in my opinion it's pretty major. When the car that has no way to add power steering fluid and it fails and you are driving across states with your family of 5 and no warnings till the very last second and then completely locks up on you, it's very dangerous. What if i would have waited till i got to the hotel to check the car, something needs to be done to fix this problem, none of my other cars have ever done anything like this, i had no way of knowing and no way to prevent it from happening.
Power steering went out when i was leaving at store almost causing a wreck.
Power steering assist has failed with dash indication on 3 separate occasions; the first was in may 2013, the 2nd in july 2014, and the 3rd time in sept. 2014.the 1st and 3rd occasions were at slow speeds (>10 mph) during a turn; the 2nd occasion occurred at 60 mph on a straight (thankfully) highway.that could become a serious problem in on a curvy freeway at higher speeds.after the 1st occasion, we took it into the local ford dealer who told us that there was absolutely no problem with our vehicle.all 3 occasions cleared after turning the vehicle off and then back on.current mileage is 146,000.
Takata recall - when i enter my vin into your system, 0 recalls are shown.this is not correct.i have a letter from ford for ***urgent airbag safety recall*** - safety recall notice 19s01/nhtsa recall 19v-001.i check your site often, and found it unfortunate and disturbing to still see 0 recalls even though my car does have a recall for the passenger airbag.i have also reported a very common power steering failure in this same car.you continue to have an open investigation since november 2017, which also suprised me to see an investigation left open for so long.this is the second investigation for the same issue on this car...if there is finally a recall for the power steering, like there is been for the same steering rack part on other model years, will it show up on your website, or will it also be hidden from your recall notices like my airbag recall notice?why isn't my airbag recall listed on your website recalls when i enter my vin?
On two or three occasions after starting the car and shifting into drive, a warning light came on stating "power steering assist failure" and i could tell the car had no power steering.each time i would shut the engine off, restart the vehicle, and the problem was rectified. On june 1, 2017, the same problem occurred but this time the power steering never returned.i called a ford dealer and explained the problem and a service technician gave me a suggestion to disconnect and then connect the battery.this did not help.i brought the car into the dealership for repair and they found the whole steering assembly needed to be replaced costing in the neighborhood of $1750.after reading numerous reports of the same problem on the internet i decided to file a complaint to ford and also to any consumer protection agencies.
I parked my car on the driveway yesterday and when i went out to use it today i can not turn the steering wheel.dash shows "power steering assist fault".after investigation on the internet, i see numerous complains and lawsuits regarding this exact issue.thank god i was not driving the vehicle when the steering assembly failed. I understand ford has voluntarily recalled model years 2011 through 2013 to repair this issue, however my 2010 vin was not included. Apparently replacement of the failed ps assembly is the only option and the cost is over $2,000.even after replacement, i don't feel confident the issue won't happen again base on numerous user comments that had their care repaired. I believe the nhtsa is investigating this issue and has over 850 filed complaints.what is the status of that investigation?
On 9/20/2014 at approximately 5:30pm, while driving home at 45 miles per hour the service power steering and service advance trac alerts appear on the screen. The vehicle began to slow down and the steering wheel became difficult to operate. Now the vehicle starts, moves extremely slow, the steering wheel is very rigid and is difficult to handle. I can't operate my vehicle and i have an appointment to have it checked at the local ford dealership for the 3rd time. Similar incidents took place in march 2013 and may 2013. I paid approximately $ 140 twice to repair the same problem at my local ford dealership. This is a major hazard and could lead to major accident when driving at high speed. Yet, the repair that was provided was update of the software. And no permanent solution. When am supposed to know when to update the software?
Luckily i was driving up to a stop sign at 20 miles per hour when the power steering assist locked up 44th and quaker lubbock texas
I went to drive my vehicle and it showed 2 alarms on the dash.a traction control warning and a power steering needs service.i drove the car 5 miles to church.upon coming out of church and getting back in the vehicle, the same 2 alarms were on the dash, but the power steering changed to service now.the power steering in the car was gone.i struggled to get the car out of a parking spot and back to my home.it is now sitting in the yard.i am very concerned that if this would have occurred while driving, that i could have experienced an accident.
The power steering went out on the car twice.took the car to the dealer after the 2nd event and they reset the service code to clear the problem.they could not find a mechanical problem with the car. The first occurrence of the problem the car was taken to a local auto repair facility and they fixed the problem by replacing the car battery.this solved the problem for about two weeks and then it recurred.a google search found this problem occurs frequently on the ford fusion and most people have expressed concern about how dangerous this is as the car is extremely difficult to steer without the power steering. In my view this is a critical design flaw.
While driving today at 55mph my power steering lights blinked on then lost my power steering. Managed to barely get off the road . Very scary and can't believe the number of complaints for the power steering!! could have easily went off the road and over the mountain today. Have to take to the dealer monday to see what its going to cost to repair.. Please do a recall as i had no idea how many complaints people have made. It is a life threat!!! 2010 ford fusion hybrid 67,000 miles.
The contact owns a 2010 ford fusion hybrid. While driving 55 mph, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
Started up and left the golf course last evening and went about a quarter mile and suddenly the "service power steering" warning came on along with the usual chimes you hear.lost the power steering and the vehicle was very difficult to drive the 12 or so miles to my home.also the advance track warning is on.
Power steering suddenly failed, giving service warning, along with warning to service autotrack
While making a left turn i seemed to loose control of the steering and hit the opposite curb so hard that a large chunk was torn in both passenger side tires. I was driving on a suburban street and had a left turn traffic signal.i did not know how it happened and called aaa to be towed to a station and had to purchase two new tires.
We can't steer the car, electric power assisted steering epas, had the computer codes reset and still did not fix my car! i have put enough money into this car, and now the "computer" is telling me that i have to replace a very expensive part that ford is only covering for some of their [xxx] vehicles. This part is approx. $1600 not happy with ford...they are getting as bad as gm owning up to their b.s.! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2010 ford fusion hybrid. While driving 55 mph, the service power steering now and electronic control system warning indicators illuminated. The vehicle was towed to the contact's residence. An independent mechanic diagnosed that the transmission friction element g performance and the invalid data received from abs control module codes were found. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 149,058.
Pulling out of my driveway, the dash on the vehicle reported power steering and activetrac issues.i was able to make it to my destination safely, albeit, the warning lights on the vehicle dash remained in regards to power steering and activetrac.this morning however, the car has malfunctioned and the power steering is no longer active.doing research, i noticed that nhtsa and a lawsuit in california is attempting to address this issue with ford motor company.what are my options?
While driving i received the following warning indicators on the dashboard "service power steering now" and "service advance trac"luckily i was drivingon local roads and not at highway speeds. I cannot imagine the panic and danger posed to myself and others if i lost power steering on the highway.this is definitely a very serious hazard and should be recalled before someone looses their life.
My 2010 ford fusion hybrid suddenly lost power steering on 08/10/2017.the 'service power steering now' warning light came on.my son was fortunately in a parking lot and not a highway when this occurred as he lost all ability to turn the vehicle.i had the car towed to a local ford dealership.i read up about recalls but the dealership said this was only for 2011 and 2012 ford fusions.the car has been operated on roads and highways throughout and never taken offroad.the dealership says i have to replace the the steering gear and rack assembly at a cost of $2000.this is a faulty part and the car cannot be driven without a replacement.i know there is an open nhtsa investigation that hopefully will be concluded soon.i have no choice but to pay for the repair and hope for reimbursement from ford for this faulty part later.
Power steering failed with 'service power steering' and 'service advancetrack' warnings, making car dangerous and hard to steer. 2011 and some later models were recalled for similar issue.
The vehicle was being driven by my elderly mother for emissions, as i am currently deployed overseas.the service engine light came on and she lost all electric power-assisted steering (epas).luckily my mother was able to steer the vehicle off the road and avoid colliding with anything but being 66 if she lost control anywhere else it could of been fatal.the vehicle was diagnosed and determined to have the same fault as listed in the recall for the 2011 ford fusion model.
A $300 dollar cost at a ford dealership just to reset a module of the steering wheel is unjustified. Seems like it would be a manufacture's defect. My 18 year old daughter driving this car when all of a sudden the steering wheel just won't function to make a turn is a grave concern to a parent not to mention a health hazard to any driver.she was pulling out of a parking space and when she intended to turn the wheel to straighten out, the wheel became hard to turn. She could only move it forward back into the space.i feel it merits a recall now and not wait for a fatal case...
Shortly starting my car after a gas fill up and pulling out onto the road, i lost the power steering which almost caused an accident. I was able to 'stress" the steering wheel enough to avoid hitting a parked car. I did see in conjunction with the failure a "service power steering"and "service "autotrack" (sp)i immediately took the car to a ford dealership who diagnosed the problem to a failed power steering component. This failure is severe. I was fortunate not to be involved in an accident due to this failure but have read many articles where it was the fault of the accident.
I was rounding a corner at approximately 10 mph, pulling out from the street where i live, and two trouble codes popped up: (1) "brake! check brake system"; and (2) "service advancetrac".the car immediately became incredibly difficult to steer and the brakes provided little (if any) stopping power (i am unsure if it was jamming on the brakes that provided extremely minimal stopping power or just the inertia of the car slowing over approximately 30-50 feet).the dealership ultimately provided excellent service replacing the "asb module", but i feel that it is unsafe for a car's brakes and power steering to fail suddenly, even at low speeds, and unexpected that a 4 year old car with less than 40,000 miles would have such a failure.i live near a park.if someone had decided to suddenly cross the street with a stroller, a kid had run into the street after a ball, or someone else had darted in front of the car, i would have been unable to make the necessary adjustments to avoid an auto on person crash.
While driving approximately 35 mph on a city street the advance trac warning light came on followed by messages to "service advancetrac" and "service power steering now". I was able to drive home safely without any real difficulty, but when i attempted to move the car the next morning the power steering was inoperable and i had to have the car towed to the dealership because i felt it would be unsafe to drive due to steering unresponsiveness.dreading the diagnosis and cost to repair.
My power steering went out while my wife was driving the car with my kids in it. She totally lost all power steering making a turn, i took to the dealer and they said they had to replace the rack. About 3 months later it happened again while she was getting ready to turning in our driveway. I took back to the dealer they said it was fine just needed reprogrammed. It worked for about 6 months and now it is doing the same thing. I cant afford to take it to the dealer again so it is sitting in my driveway.
When starting the car i got an error message "service power steering now" and service advancetrac. Now i cannot turn the wheel on the car and i cannot drive it. I've seen other people have the same issue. I tired to restart the car and had the same issue. Also unplugged the battery and tired again an it still had those errors.
Driving home about 55mph when steering got stiff and "power steering failure" followed by "advancetrac failure", then "service advancetrac system" warning messages and chimes appeared. Managed to get home without the power-assist but upon stopping on driveway and restarting car, steering was gone altogether and i could not turn the wheel. Impossible to drive. Spoke to ford cust. Serv. Next morning who said there were no issues reported on this car and no safety recalls (although he admitted there were safety recalls on all subsequent model years of this car for steering issues) and he suggested taking it to the dealer. I told him it was impossible to drive so he arranged (and covered the cost of) a towtruck to take it to the nearest dealer. They tested the car and found only a blown power steering system fuse. After replacing fuse and testing the car they said it was now fixed. They could not identify the problem that caused the fuse to blow. I explained that i was now scared to drive the car in case it happened again and what if.... It happened at higher speed and the car won't steer? the dealer service manager is contacting ford to see what she can do. Total cost to fix the fuse and diagnostic test was $111.
I got a slow flat while driving my 2010 ford fusion hybrid, which engaged the "low tire pressure" warning on the in-dash message center. Soon after that notification appeared the "service power steering now" (in red text, so definitely not good) and "service advancetrac" (in yellow) messages followed. I pulled into a gas station to check the tire, and upon restarting the car realized i now had no power steering. After changing the tire the messages remained and power steering was still gone.i drove the hobbled car (luckily in a straight line) to the nearby huntersville ford dealership, where it sits in the overnight lot now awaiting the bad news. How is such a dangerous issue, already identified within the same product line and generation, not being dealt with equally across the lineup?
A tire got low and then our power steering fluid went out. The car was parked. I noticed the tire was going flat so i went to start it, but the steering was so stiff that i couldn't even turn out of the parking spot.
While driving on a busy street (with 2 small children) we lost all power steering, on a busy street causing unsafe driving conditions. The service advancetrac (avs) and service power steering errors came on as this happened.
Steering gear malfunctioned.when taken to the service department, the service manager said there were 2648 of these parts on back order.it has been two months since this car has been sitting at the service department with no action being taken.still waiting on the part from ford.the part malfunctioned while driving on a city street, going straight. Warning alerts appeared on the dashboard with no initial indication of anything going wrong with the part.drove the vehicle home 30 miles, no change in original condition of steering.when taking the car out the next day, that was the first indication that there was no power steering.
The assisted power steering failed without warning on my 2010 ford fusion hybrid.i was turning out of a gas station onto a street when it failed and i was able to pull to the side safely.when i did an internet search i found that this is a common problem and there is a class action suit filed against ford because of it.if that is true, why hasn't the nhtsa intervened?this is a very dangerous situation.
Power steering loss. "service advancetrac" and "service power steering" messages popped up. The light on the dash also lit up for advancetrac.extremely difficult to turn steering wheel.
While driving along at 35 mph the "service power steering" and "service advancetrac system" warning lights came on. Lost power steering. Stopped to see what owner's manual had to say. It said it was okay to drive, but to take it to the nearest dealer. Took it to a ford dealer in frankfort, ky. They said it was a fuse that had popped up out of its slot in the fuse box. Since the power steering is an electrical assist motor the circuit to the motor was broken when the fuse popped up out of its slot. The fuse was not blown, just lost contact in the circuit. Car was fine until 10,000 miles later. Same problem, loss of power steering. Ford dealer in daytona beach, fl says they found an over temp code and reset code. They could find nothing else wrong with the car that would cause loss of power steering. Drove another 1,000 miles and loss of power steering again in virginia. Took car to nearest ford dealer in prince george, va. They replaced front control arms. Drove another 600 miles and loss of power steering again. Went straight to the first ford dealer in frankfort, ky and they say they need to replace the rack on it, but it is now out of warranty. Not sure what to do next or where to take the car. No one really knows what is causing this problem....updated 10/01/15
The contact owns a 2010 ford fusion hybrid. While driving 55 mph, the power steering failed. The contact was able to regain control of the power steering and the vehicle was difficult to steer. Clemons ford in ottumwa, iowa was made aware of the failure, but the cause was not determined. The manufacturer was not made aware of the failure. The failure mileage was 85,000. The vin was not available.
While driving this vehicle, it became very difficult to steer the car. We were told the power steer needs to be fixed. There was no warning sign, it just happened all of a sudden. It could have caused a wreck because my 19 year old was driving at the time. It is especially difficult to steer while pressing the brakes. Very unsafe.
The contact owns a 2010 ford fusion hybrid. While driving 15 mph and approaching a stop light, the contact depressed the brake pedal. In the process, the steering wheel seized, the vehicle stalled, and the power steering warning indicator illuminated. The vehicle was towed to plantation ford (707 north state road 7, plantation, fl 33317, (954) 908-6613) where it was awaiting diagnostic testing and repairs. The contact also called the manufacturer and was informed that the power steering failure was common, but a recall had not been issued. The vin was not available. The failure mileage was 108,000.
On 4/9/15 i was driving along 2-lane road and got a message on my dash re power steering problem.at the same time i noticed that power steering had gone out.i was able to pull into a parking lot, turned off vehicle, when i turned power back on, the power seemed to be ok and i continued driving.i took the car immediately to jacky jones dealership.they said they checked it out, couldn't find anything and said it must've been a "glitch."they charged me $45.22.i proceeded to get on i-75 and drove home.on 5/18/15, i was on a main road approaching access to i-75.once again i got a message on the dash and the power steering went out.i pulled off road, turned off ignition and then turned it on again.it appeared to be ok.5/25/15. Took vehicle to lenoir city ford end left it there over weekend.today they told me that rack unit has to be replaced at a cost of approx. $1800.they did tell me that i should not drive car.the power steering went out for them at dealership as well.
I was pulling into a parking lot at low speed and the power steering failed and steering manually was almost impossible. I turned the car off and restarted it and the power steering worked.the next day i took the car to a repair shop and they could find no problem with the steering.they contacted ford and were advised that the vehicle had no recalls relative to the steering failure. I contacted the ford service department and was told that fusion hybrids were being recalled for power steering failure, but my vehicle was not on the recall list.how can that be?
Going slow on a side ride and the power steering completely cut out. Almost crashed into a parked car. Took a serious amount of effort to turn the wheel while moving and was quite dangerous trying to get it to the mechanic shop.
The contact owns a 2010 ford fusion hybrid. While driving approximately 35 mph, the "service power steering soon" message suddenly displayed before the power steering malfunctioned. The steering wheel became very difficult to turn. After turning the vehicle off and restarting it, the "service power steering now" message displayed and the driver was unable to turn the steering wheel at all. The vehicle was taken to the local dealer (lebanon ford, 770 columbus ave, lebanon, ohio 45036) where it was diagnosed that the steering gear rack was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 164,000.
Occasional stiff steering feel when correcting for straight tracking
Just as i was pulling into a parking spot the steering gave out and a red error message popped up on the screen saying service power steering now.luckily it was as i was parking and not someplace where i could have died.
Many ford fusions have a recall on the steering rack.2010 does not.mine is in shop for repair.also, the transfer case went out.costly repairs.i am not able to drive due to the steering. Already fixed the transfer case and sway bar.
Vehicle lost power steering while driving. Warning lights came up on the dashboard about lost power assist. I managed to pull out of traffic and to stop. After first restartthe problem did not go away, but after waiting 15 minutes and restarting again, it did.
Started car and "service power steering now" appeared on instrument panel. Could not turn steering wheel.power steering failed.rack & pinion needs to be replaced.
This is the 3rd incident of this same problem, first time reporting it to nhtsa. 2010 ford fusion hybrid was traveling at 35mph, normal conditions and abruptly lost all power to the steering system. Steering was almost impossible to influence, hence causing an extremely unsafe condition. Advanctrac also had faults on dash, and would not operate. Rumors indicate this problem is caused by low voltage, tire pressure low, or other issues. This issue could easily lead to injuries and/or death due to this malfunction. Widespread reports of this issue are on the internet, but have not been reported.
My daughter was driving home from store going 25 miles hour and the power steering suddenly went out. We have checked to see if this car is on recall list and it is not but it says online it has the same parts that were recalled on the 2011 fusion. This is very dangerous if it happened on freeway. This needs to be addressed.
When i started the engine i got a power steering assist fault warning on my dash and had no power steering.had it towed to my mechanic, he told wiring had been chewed by a rodent.he repaired the wiring but it still wouldn't work.had it towed to dealer and steering unit was replaced about $2000.three weeks later samewarning when i went to start it.towed to dealer again, told faulty part, would be replaced under warranty, no charge.went down to look at car and asked about pro-actively using rodent tape before installing new part as a precaution to prevent any future problems.was shown that there wasn't any visible damage.called me the next day to tell me there was rodent damage to wiring harness that they hadn't seen, that they had cut open the wiring cover and found the wires chewed. My question as to how they knew to cut open the shroud to find the chewed wires in the shroud was answered that there was a "pin-hole" "tooth-hole" in the shroud, but 3 of the 4 wires were separated. . they could try to fix wiring for about $400.00.spoke to service manager and he agreed to repair it and absorb the $400, as it was about 3 hours labor and would only "cost" the dealer about $60.00.next day he called to say they repaired the wiring but still didn't work, so they would have to replace the part and it would cost me another $1,997.80.this was friday and i said i'd call him on monday.i think it is absurd that a consumer is forced into a $2000 repair for a wire, and believe there is a faulty design which would render a $2000 part useless when a wire is cut.
Power steering went out without warning while driving.
Electronic power assist steering failed again, for the second time, in my car, on october 15, 2017. I had just started my car and when i tried to turn to back out of the parking space, could feel that the car did not have power steering.
Twice now the car drives fine and all of a sudden power steering fails and advan trac erros and makes the car basically immobile and very dangerous. The first time the vehicle cleared itself after it was bale to be parked and sat for an hour. Currently it stranded and immobile.
I was taking my husband to work. We pulled over at a gas station. I started my car and when i went to pull out of the store there was no power steering. Then the service power steering light came on as well as the advance traction service light.i started looking through the owner's manual and the internet for troubleshooting tips on what might be wrong. As i searched through the internet i noticed a ton of other people complaining about the same issue with the same car! it seemed i was fortunate since i was pulled over at a store.... Because other people have wrecked and even been killed because of this issue! i'm not sure why this hasn't already been recalled, but it's very upsetting that so many people have made a complaint and nothing has been done! i hope that someone has the descency to do something about this soon before it affects another life.
I previously reported the steering failure on my ford, and i was gratified to see ford recalling the 2011 and later models of this car for this steering problem. When i had my steering harness replaced on my 2010, however, my mechanic said it was the same part as the 2011.if so, why did you not recall the 2010s as well?it was the first model year of the car and suffers from the same problem.
The contact owns a 2010 ford fusion hybrid. While driving approximately 60 mph, the power steering suddenly malfunctioned causing the steering wheel to become very difficult to turn. The vehicle was taken to the dealer, who diagnosed that the power steering mechanism was faulty and needed to be replaced. No further information was available. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 110,000.
In coincidence with a flat front tire being fixed, the dash display began toggling between alerts 'service power steering now' and 'service advancetrac.'the power steering is not working, and the 'ready to drive' indicator on this hybrid is not on.a few minutes of internet searching turned up many similar reports, including ford having recalled 2011-13 vehicles for the same issue, but not 2010 models with same system. (?)many of the reported incidents happened at driving speed, so maybe they're waiting for more crashes/injuries/fatalities...pretty sad if so.
As i was driving to the store the power steering service light came on and the service advance trac and it become hard to steer.. So now its parked because dealership said it would cost $1500 to fix which i don't have .. After research mostmodels just 2011 and up have this recall. I think 2010 should also be a recall their are several complaints about it
The power steering went out on my fusion while in motion . This should be a recall. Now the stop safely now light came on while in motion and this is apparently the mec.
I was driving car at very low speed in town.service power steering now light and advancetrac lights suddenly came on.there was complete loss of power steering.had car towed to dealer.they said this occurred because of several low tire pressure warnings (which i never saw).charged me about $150 to reset computer.this is a dangerous situation.i see many similar complaints online about the ford fusion but ford has refused to recall the 2010 for this problem.please require ford to recall these vehicles and fix the problem before people die because of this. The problem apparently recurs unles an expensive repair is done.
Car lost power steering both while parked and when driving.replacement cost was $2200 including realignment.
Drove the car all day and night christmas eve with no problems. Got up around 8am christmas day pulled out of driveway went just a little way and the power steering went out and it was impossible to steer and i almost crashed. After much struggle to get the car back in the driveway a warning light came on that said service power steering.
Power steering service warning pop out, it is hard to turn the steering left or right at high speed on highway driving and harder when im driving low speed at city and not turning when i am at full stop
Steering suddenly stopped working altogether without warning.alert displayed was "service power steering now".there was no way to even turn the steering wheel under manual power.this happened while the vehicle was stopped in a parking space for about 5 minutes and i noticed it upon backing out.
Steering went out on car while driving, luckily was with a few blocks of home and able to pull over safely, going less than 20 mph. Steering wheel would not turn either direction. Car had to be towed to service at dealership where they reported the steering rack needed to be replaced for about $2500.at local mechanic, they said could replace steering rack for $1200 but it would have to be taken to a dealer to have the computer flashed.went with cheaper mechanic, towed to dealership to complete computer work, and computer would not recognize part.went back to original mechanic, they again replaced rack thinking it was a defective part (at no charge), back to dealership, same problem - computer still not recognizing new part.now for all the new diagnostics at dealership, cost has been about $400 so far.still do not have part that works and car still at dealership not working and not recognizing part.running out of money to keep feeding into this car.
The contact owns a 2010 ford fusion hybrid. While driving at low speeds, the steering wheel seized and the service power steering and service advancetrac warning indicators illuminated. The vehicle was towed to sunnyside motor co. Inc. (944 main st, holden, ma 01520, (508) 829-4333) where the battery was replaced. The failure recurred after the repair while driving 65 mph. The vehicle was then taken back to the same dealer where the contact was informed that the low tire pressure placed the power steering in safe mode. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 83,656. *dt
While driving at 30 mph, service advance trac lights came on dash, followed by red service power steering light on dash, then service power steering now light and loss of power steering.extremely difficult to steer into parking space. Not drivable.towed to dealer. Supposedly repaired after 3 days at dealer. Six days later same thing happened, still in my driveway, not yet towed back to dealer.
Steering went out while driving and now am unable to steer vehicle.
While driving to work, an error message was displayed indicating that the power steering needed to be serviced "now".after i parked the car, and returned to it several hours later, after starting it, the same error displayed and i noted that the vehicle had no power steering at all.thankfully i was not driving at the time, on the interstate which is my normal route.i was able to get the car to a certified mechanic who advised that the issue was related to the epas motor mounted on the rack.i contacted ford to inquire about a recall for this particular year model as i noted that there was a recall for the same make/model for 2011 and 2012 year models.the part number for replacement was identical to the 2011 and 2012 models that are under recall.the error message and sudden loss of power steering issue was identical as described.it's apparent to me that this is related to the same defect yet ford refused to acknowledge it as such.this is a serious safety issue that ford needs to address and include the 2010 model year in the same recall.
Service power steering light came on just before i made it over to a friends house. Next time i started the car the power steering was completely gone. Thankfully i was able to make it to a friends house before went it out because i had my wife and kids in the car.
Happened 3-4 times over the past 3 months. While driving the power steering would quit working, making difficult to steer. Warning on dash "power steering assist fault". Went to roadside and turned off the vehicle/restart and the problem would go away.i am a rather strong man, if a person of small stature were driving it would have been even more dangerous.on 11/1/2014 the power steering failed with the same warning. Attempts to turn of and restart the vehicle did not solve the problem. The ford dealership stated the electric power steering failed, told me that it was common in vehicles with electric power steering. Cost for my repair was $1,900.00.
Our 18 year old daughter was driving the car when the power steering ceased to function.she was able to stop and call us for help.we took it to a dealer and they said the whole power steering needed to be replaced.the car had just under 100,000 miles on it.
While driving on the highway schedule steering service came up on the dashboard. Just after pulling over the power steering failed and i could not control the steering as it was suddenly extremely difficult to turn the steering wheel. This is an extremely dangeroussituation which apparently both ford and the safety board are aware of. Why on earth wouldthe 2011 models be recalled for this identical problem, but not the 2010 models with the same part. My family could have been killed- would that have triggered a recall ?
I was driving down the a street at 45mph and a power steering fault or failure message came on my instrument cluster.also the traction control light came on as if the traction control system was off.most importantly i lost my power steering.with great effort i was able to control the car and pull it off to the side of the road.i turned the car off and turned it back on.the traction control light was still on but the power steering came started working again.
Warning light came on about the advance trac or something like that.shortly afterwards the power steering failed.luckily i was pulling into my driveway at the time after just getting off the highway.
The power steering randomly gave out while i was driving. At first a light came on the dash board that said service power steering now. Then another light saying service advance track. After i parked my car turned it off and went to turn it back on i was no longer able to easily turn my steering wheel.
My car had "power steering assist fault" come up on the dashboard after i started it in a parking lot and the lack of power steering made the car unable to drive safely. This has happened several times, and clears after turning off and restarting the car.. However, the message will not go away now even after restarting the car.ford, was able to recreate the failure and thru driving the car & diagnostics. I was then called and notified that i needed a steering rack at the tune of $2500. During the phone call, i was told that ford has been known to assist with the expense, especially with having such low mileage and asked if i wanted them to submit a request. Of course, i would, however, i was informed today, 2 jan. 19,that ford rejected my request for assistance and said would not assist with anything.i am now afraid to drive the car, for fear of this happening again without warning. I have very few miles on my car, approx 38,000 miles. There have been many complaints for this very issue. Other years have been recalled however, not yet for the 2010 models. This is very much a safety issue. How can ford not recall 2010's when it is a documented issue? i don't feel like i can drive the car knowing that there is a safety issue or sell it with a clear conscious. Can not afford $2500. And, it's rumored that ford will not make the fusion after this year.how many more complaints must be received by nhtsa before a recall. Please do something! thank you,
The power steering assistance went out on the vehicle while pulling out of my driveway.the vehicle has had no prior power steering issues and has been involved in no accidents.all routine maintenance has been performed on the vehicle.
As i was leaving the house and reversing the steering wheel became hard . Unable to steer. In city limits. Had to have a man park it in back of my house.
Intermittently the power steering will go out and make it very difficult to steer the vehicle. It happens at low and high speeds, most often when the wheel has been rotated to turn the vehicle.
I exited my car, with it running, went inside a store, when i reentered my car & placed it in reverse & backed out of my parking spot a red warning appeared on my dash "service power steering now". I then placed the car in drive. The power steering then completely failed and i was forced to muscle it home from there. The dash indicators now say "power steering fault" after some research i find that there has been a recall for the exact same equipment used in this car, but not for this model year. Why is there no recall for this model year? this is an extreme safety issue. Luckily i was not at speed when this failure occurred as i am not sure i would have been able to control the vehicle had that happened.
Power steering failed while driving on city street making it very difficult to steer.
While driving the 'service power steering light' came on and service 'trac control'came on. When i parked the vehicle and turned it off i was still able to steer.an hour later the power steering completely failedand i was unable to turn the steering wheel.
The car was fine throughout the day. After eating dinner at a restaurant, i had just pulled out of a parking lot into the road. Within 1-2 minutes of driving, the dashboard showed power the steering failure/advancetrac failure/service now warning messages. I was able to steer into another parking lot, and turned off the engine. The car was restarted, but the messages remained, with no power steering.
I was driving when i got a sudden warning signal about the steering system.about 10 seconds later i lost all power-steering.i managed to turn the vehicle to the side of the road and park it.the next day it was towed to the dealership. They said i needed a complete "steering rack."they said it would cost $2300 -- not covered.i appealed and they dropped it to about $1500 and gave me $900 assistance, but did not cover the rental car for the 2 weeks the car was out of commission.it took them 2 whole weeks to complete their ruling on the car regarding the assistance and i didn't dare give the go-ahead to fix it until i got the ruling from the regional manager.
The power steering assist failure has made the car nearly impossible to drive.
I was making a right turn from a side street, about 100 yards from my home. As i got on road, lights went on the dash about brakes advance service and the brakes lost power. Caused me to have to use significant pressure to make brakes work. I went about 1 mile and into a parking lot. I stopped and restarted the car and things went back to normal. This could have caused an accident since it was sudden and there was a loss of control in traffic. I called dealership and they said that it may have been from car sitting for a week and that unless the problem can be repeated at the dealership, they cannot fix something that isn't broken. The car did the exact thing again turning out of my driveway on 1-5-15. Stopped and restarted car and it went back to normal. This is not safe and should be recalled. Intermittant problems can still kill.
Monday, jan. 27 - power suddenly gave out when accelerating on freeway. Service wrench had been on earlier that day but had gone off. Dixon ford told us it was ok to drive. I was in left lane and had to cross 5 lanes to get to median. Took it in to walnut creek ford and they "re-flashed it", saying no concern was present at the time. They gave the dangerous car back to usfri, jan 31st130 miles drivenin 2nd lane (one from carpool lane) at 65 mphaccel lightlysuddenly, car's gas gave out, like beforethe road curved to right. Try to steer car right to follow lane as car decel noticed that steering not responding, even to strongest inputs (almost like locked, like car was off)tried to hit brakes, but pedal sank to floorno response regardless of pressure. Kept pressure but car did not slowbegan to driftpassenger grabbed wheel also and tried to pull right. Gradually started to go right, but with extreme force applied. After force, wheel at most 5 degrees turnemergency brake to slow (not stop)steering corrections could not sufficiently turn car so car slammed into concrete median at 50 mphtightened emergency brake and continued to pull on the wheelslid along median as car screechedcar finally stopped on the left side of freewaygear selector locked in driveturned off the engine while the selector was still in park.responding chp officer k. Alleman asked us to drive car to the other side of the freewaycould not start car. Turned key 3 times but car refused to respond.getting very hot in the car, just like mon, prob 95 -100 ambient temp again when ext. Temp. 58finally able to select neutral and release parking brake. Car did not startpax&i had to pull hard to get wheel to turn at allincident report #[xxx]officer confirmed brakes, steering, and power were all gone. Details in rept.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Driving on interstate suddenly warningservice power steering soon light came on and within seconds service power steering now & i lost power steering! very dangerous !car is at ford dealership now & before they even check car i'm told it will be a very expensive repair as if i had something to do with problem. This tells me it is a very common complaint, i called ford motor before going & was given a case number to get me off the phone,
I was leaving my driveway when the car made a chiming noise and the power steering cut out. The traction control is also locked on engaged. It takes noticeable and increased effort to turn the steering wheel. The car is not safe to drive due to the inability to make sharp turns. I often end up partially in the other lane before being able to complete a turn. I am a single mother of three children and in college. I have heard the repair is estimated to be around $1,900 and the only person in town who can fix it is the dealer.
Warnings to "service power steering" and to "service traction control" started blinking alternatively on the dash board while driving.after the car was shut off, all power steering was lost.had to replace the steering track at about $1500 personal cost because vehicle is out of warranty.within four weeks of replacement of the steering shaft the same warnings came on the dash again and the car has lost its power steering again after the cut was turned off.while supposedly this replacement shaft is under warranty (because it is only 4 weeks old), the towing and other costs are not.it appears both the original and replacement shafts are defective and dangerous and should be recalled and replaced at the cost of ford, not the owner.(ford already has numerous other models recalled for power steering problems.) a request for some form of follow up is pending with ford, but no ownership of the issue has been made.
As we were driving about 35 miles an hour, the power steering repair light and the advancetrac repair light both suddenly came on. We were almost to our destination. After we stopped at our destination, the power steering was completely shut off in the vehicle. We had to have the vehicle towed and the repair charges (from the ford dealer) are estimated to be $2391. For a car that's barely 6 years old and in otherwise great condition (~80,000 miles) to have a sudden failure that would lead to extremely expensive repairs is ridiculous. I worry, based on what i've read from other users online, that if we hadn't been about 1 minute from our destination that the power steering would have just shut off while we were driving, which would have been very dangerous on such a curvy road.
The power steering has "gone out" twice. The most recent time is around 8/1/14 at 69000 mi. The dealer is able to correct the problem, but can't explain the cause or remedy adequately.they've pointed to possible tire pressure issues, but the tire pressure have been close to if not at the recommended level and we get the impression that the problem fixes itself during servicing.this car has had a multitude of "little" problems - e.g. Air bag malfunction message w/ no apparent cause, tire pressure fault light on when tire pressure is correct (they replaced a part and it was corrected), now the air conditioning on the passenger side intermittently works and intermittently sends out very hot air instead of cool air while the vents on the driver side are blowing cold air.
Power steering failure
For the 4th time since march 2015, service power steering now and service advance trac system.all four times this happened will driving typically 30mph on city streets.once happened on the highway.all four times the power steering would remain engaged until car was powered off at which point the vehicle did not have power steering.the 2nd and 4th times both occurred within weeks of the repair by a dealer.an additional time the same warnings occurred with the loaner/rental vehicle provided while my own vehicle was being repaired for the problem.last repair (10 days ago) cost $1600.
Out of no where my power steering light came on and it is very hard to turn.
Power steering failure.lost power steering during left turn onto street.had to restart car in intersection to regain power steering. Called ford dealer who said i would have to pay for evaluation and necessary repair.
Takata recall-dropped my 2010 fusion off on wednesday after 4 months waiting for the part to be in.asked to have an oil change done while it was being worked on.i go to pick it up saturday and drop off the rental only to find my vehicle with no power steering, power steering fault, service advance trac system.i recently herniated a disc in my back and do not possess the strength to turn the wheel, rendering the vehicle unsafe to drive without power steering.my fusion never left the service bay.i get a call mondayfrom sheehy ford service, telling me that i need a new rack and pinion to the tune of $2400, due to the electronic steering being an enclosed unserviceable system.sheehy refused to acknowledge that they caused this failure during the course of my oil change and recall replacement of the passenger side airbag.they quoted me $1049 for an after market rack and offered to pay for it if i could prove that it was something they did to cause the failure.after hours of speaking to the service manager and assistant manager they told me that they stopped paying for the rental when i did not drive my unsafe vehicle home.by wednesday waiting for a return phone call about any other options and calling ford because there was a recall for the power steering on 11s and 12s, as suggested by the service manager, i told them to go ahead an order the after market rack.thursday they call to tell me its ready.as i run home to grab the keys for the rental, leaving it in front of my house with my phone, computer, and other items still inside, ford had sent a tow truck to repossess the rental.county police being called, rental towed, cab to the dealer, pay the $1049, and end up getting charged over $300 by the rental company since ford refused to pay while the power steering issue was being argued.unsafe and absolutely appalling by sheehy and ford.
While driving vehicle power steering stopped working making it nearly impossible to control.as a result crashed into another vehicle.there was no warning prior to the failure, a service power steering now warning light and a service advance trac light illuminated as the failure occurred.this steering configuration is extremely dangerous as it is nearly impossible to control and very different from a vehicle that does not have power steering.
The contact owns a 2010 ford fusion hybrid. The contact stated that the power steering assist failed. The contact also stated that the power steering and advance trac warning light illuminated. As a result, the contact had to use excessive force to maneuver the vehicle. The vehicle was taken to a dealer where the technician diagnosed that the software needed to be updated. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 65,109.
The contact owns a 2010 ford fusion hybrid. When the vehicle was started, the power steering assist indicator illuminated and the steering wheel seized. The contact called joe machens ford lincoln at 573-445-4411 (located at 1911 w worley street, columbia, mo 65203) and was informed that there was no recall. The manufacturer was made aware of the failure and also stated that there was no recall. The failure was not diagnosed or repaired. The failure mileage was approximately 50,000.
Summary:i have two complaints. 1) takata recall, ford sent me the notice in 2016 and ford mechanic shop said that ford had not made any replaceable air bags these past three years. I just called this week 8/13/18 due to another recall notice and again no airbags had been made.2) door latch stop working and there was a recall on the ford cars and many recalls that dated back in 2011, but not on the ford fusion 2010? why? many owners had complained about the ford fusion cars. See:last week's recall covers 389,585 2012-14 ford fiesta and 2013-14 ford fusion and lincoln mkz cars. Ford says the door latch in these vehicles may experience a broken pawl spring tab, which typically results in a condition where the door will not latch. If a user latches the door, there is potential the door may unlatch while driving. Ford is aware of two allegations of soreness resulting from an unlatched door bouncing back when the customer attempted to close it. Dealers will replace all four door latches.in march 2017, ford recalled 213,000 2011-13 explorer suvs and police interceptor utility vehicles in north america because the spring that controls the interior door handles may prevent the door from latching completely. Ford said it was a different issue than the new recall. In january, ford recalled 204,945 2010-13 taurus, lincoln mks and police interceptor. Nhtsa upgraded an investigation into hundred of complaints of doors failing to latch or flying open into nearly 486,000 2011-13 fiesta cars. Nhtsa received 207 reports related to the problem, with 65 doors opened inadvertently while the vehicle was in motion. This is a serious safety concern as far as i can tell. Fusion 2010 should have been recalled for sure! 225 dollars to replace at the dealership because ford "doesn't just sell the spring you have to replace the entire unit."
When the battery instantly died, i was locked in the car and had to wait till the battery built up before i could remove myself from the car. The doors would not open. Recently, i could not get out of the drivers side door because the latch inside would not open the door, i had to roll down the window and reach out to open the door. The mechanic called ford and they said they had many problems with the plastic pin in the latchbreaking in many of the vehicles and commonly have to be replaced. This is unacceptable in case of an emergency.
The driver-side interior door latch stop working and i couldn't get out of the car! this malfunction happened in a very mundane manner. As i was doing regular errands, in and out of the car on friday, august 5, 2016, on my third errand stop, the door latch broke. I really didn't notice a "snap" or any kind of "breaking sound." i don't know if the break occurred while i was driving or not. I was stopped/parked in shopping center parking lot when i noticed this problem. At first i panicked and was quite afraid. I called my boyfriend and he calmed me down and instructed me on how to simply roll down(electric) window and reach out and then open door from exterior. Then, he told me to roll window up by leavingignition on and. This worked. So i been using my car like this until i could get it fixed. I did some research and learned of the thousands of door latch recalls on other ford fusion models. When i called ford they said my model year, 2010, is not included in the recall. I will only have to pay $100 deductible because repair is covered under extended warranty. I don't think i should have to pay anything since ford knows they are having various door latch msl functions. This is my complaint. I close by saying that i have really loved my ford fusion hybrid and considering getting newer or new model. However, i believe, given the thousands of problems with door latches, given the safety issues, ford should replace them all. There is no attachment as a photo wouldn't demonstrate the malfunction.
3 years ago-battery failed and could not exit the vehicle at all, no warning. 2 years ago-plastic piece in door which allows the manual door opener to work broke, could not exit driver side door. 3 years ago - accelerator stopped working on highway, finally pulled over and restarted car and it worked - dealer said could not find problem. Rocker panels rusted out after 6 years - garaged indoors. Heating system failed - it took 1.5 months to obtain parts and fix vehicle, i went to colonial ford 5 times (and hour each way) because they said it was fixed 5 times in the 1.5 months. 2018-10-25 - check brake system light came on - no brakes going 65 mph down a highway hill for 5 minutes.police guided to a halt, restarted car and brakes worked.made it home. Brakes failed 3 times the next day. Ford said they could not look at the vehicle for 3 weeks because they were so busy so i had to rent a vehicle. $1750 to replace brake sensors which they said could not communicate with the brakes.?? first time ford has been able to diagnose system.
My sunroof exploded outwards while i was driving on the highway. I had just left the beach, so the exterior was very hot and the interior was very cold with a/c running. I thought something had fallen out of the sky until i saw the glass was bowed outwards.
The contact owns a 2010 ford fusion hybrid. The contact stated that the driver's side front interior door handle became detached. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was repaired. The manufacturer was not contacted about the failure. The failure mileage was not available.
Back passenger door hinge rusted and just fell apart. Ford said to just leave it since we don't use that door very much at all.
The driver side door would not open when pulling the latch from inside the vehicle, the door would not open. The failure was recurring. The vehicle was taken to a ford repair shop for replacement,driver only able to exit vehicle by opening window and using outside door handle. Vehicle stationery. Problem mentioned on internet by other drivers since2006
On may 9, 2013 at approximately 8 am, shortly after entering a two lane state highway driving my 2010 ford fusion hybrid, i removed my foot from the accelerator and brake my car to stop at a traffic light 6 feet behind a stopped 2007 mercury mariner. While stopped for a few seconds, i removed my foot from the brake pedal and the car suddenly accelerated traveling approximately 6 feet, colliding into the rear bumper of the mariner. My fusion bumper slid under the mariner bumper crashing the grill and causing substantial damage (approximately $5000) to the front end and hood of my fusion.i am uncertain as to why the car accelerated. I had not had a similar experience during more than 50,000 miles of driving. It may be that the combination of the gas engine idle and/or the start of the electric motor may have caused the car to accelerate to a speed which was sufficient to cause the bumper to slide under the mariner's bumper. I have questionsrelative other similar events for fusion hybrids and as to why the bumper did not function as required by regulations to protect the car from damage when traveling at speeds of up to 5 mph. I have made inquiry of ford relative to the safety issues , however they were not responsive in a phone interview, which was quickly terminated informing me that the legal department would contact me.i received a letter from ford's legal department declining tocompensate me, even though the compensation issue was never mentioned in my inquiry, and warning of the problems of litigation. I do not contemplate litigation. Have there been similar reports filed with your agency?
While exiting the vehicle, the left-front interior door handle broke on it's lower-left corner .because of the breakage, the door will only lock with the interior door lock.pressing the lock button on the key fob locks all doors except the left-front.
The contact owns a 2010 ford fusion hybrid. The contact stated that the front driver side interior door handle failed. The vehicle was taken to a dealer where it was diagnosed that the door handle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
Many ford fusions have a recall on the steering rack.2010 does not.mine is in shop for repair.also, the transfer case went out.costly repairs.i am not able to drive due to the steering. Already fixed the transfer case and sway bar.
Front passenger side spring broke while driving.
The drivers side front coil spring snapped.fortunately this happened while the car was parked.there is a safety recall for this defect but my vehicle is not covered under that recall.ford needs to step up and expand the recall.
2010 ford fusion hybrid.consumer writes in regards to part of the inside door handle snapped off.the consumer stated he had to exit the vehicle, without the use of the indoor handle. The door handle was made of cheap, weak, poorly designed material. Also, at 39,155miles, one of the front wheel bearings had to replaced.
Left front axel broke for no reason at all. Did not hit anything. Always kept the car maintained since i bought it new in 2010 and had no major problems until yesterday. Axel broke as i drove slowly on a residential street. Ford repair is baffled why it broke. Could have killed us and somebody else if i had car loaded up with people and on a freeway at 70 mph. The steering lost control after axel broke.
Tread on tires on left front side started to shred. Diagnosed as bad lower control arms in front
Rear tires have experienced uneven wear patterns indicative of severe toe-in condition through 3 sets of tires.condition is evident only on rear tires, both left and right.
The contact owns a 2010 ford fusion hybrid. While driving at any speed, the vehicle made unusual noises. The noises increased at approximately 45 mph without warning. The vehicle was taken to east tennessee ford (crossville, tn, 931-240-4121) where it was diagnosed that the front passenger wheel bearing was faulty and about to fall out. The technician replaced the wheel bearing assembly. Approximately two years later, the front driver's wheel bearing also failed. The vehicle was taken to an independent mechanic where the wheel bearing assembly was replaced. The manufacturer was made aware of the failures and stated that there was no recall. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The failure mileage was approximately 45,000.
Rear tires have experienced uneven wear patterns indicative of severe toe-in condition through 3 sets of tires.condition is evident only on rear tires, both left and right.
After switching the gear shift from the park position, i immediately noticed my brakes failed and my vehicle began rolling forward. The vehicle stopped after placing a substantial amount of pressure on the brakes. After turning the vehicle on and off the two symptoms went away. Later that day the same issue happened for the second time while my vehicle was stationary. The third time that this issue occurred i was driving on a highway and almost went into opposing traffic. The service light turns off after restarting the car but returns later that day. Updated 9/28/15 *lnthe consumer stated in addition to the brakes, there was an issue with the advanced track system.updated 10/13/15
Car told me to pull over safely.everything locked up. The steering wheel got real tight and would not turn. I took it to a ford dealership to have fixed and they said the power steering box went out. The car was in motion. I was on my way to work.
Had to replace front wheel bearings 1000+ after only 80,000 miles.additionally, had to replace a speaker for the back up system. What kind of idiots are they.safety issue:i alsoto have throttle body work done 2 years ago and the last 10 days, 31 july to 9 aug, have had 6 episodes of the wrench light coming on with two of them resulting in sudden deceleration on the freeway.
Why has nothing been done yet? i'm a fairly poor upstanding member of society, and i was trying to be green. Now i'm stuck with a $16,000 go cart that i cant drive on a highway because it can't go over 35mph.i had 2 yellow wrenches on my dash. I was stuck in a one lane rode with no place to pull over and about 100 people honking at me. I have been a faithful ford owner for over 13 years; i've been telling my friends and co-workers how great they are. Now i have to beg for them to fix my car, or i can go get ripped off by my local dealer. Please help. I thought you people were better than this.
Driving at highway speeds, normal operation, in sunny conditions when i lost acceleration ability and was only able to coast.the yellow wrench indicator came on (no check engine light).i was fortunate enough to move to the should safely since there was limited traffic on the highway and i was driving in the right lane.i cycled the car off and on and was able to resume normal operation.this same situation happened twice more in city driving before i could get into the dealer for an appointment.eventually the dealer evaluated the vehicle and replaced the electronic throttle body.
Driver's door latch failed -- unable to lock drivers door, unable to open door using inside door handle.
Steering wheel recall. Constant stop safely now prompt causing the car to be unsafe on the highway.if i drive for an hour or more this begins happening at speeds over 60 miles per hour
On saturday, 8-18-18, at about 10:15 am, turned left onto woodward avenue heading north (fast lane - 3rd lane from the right), in the middle of the historic woodward dream cruise. I got a red message to pull over to a safe place. This was very distressing as there were a lot of vehicles doing the cruise and no safe or free place to actually park a disabled vehicle. Limp-along mode got me off woodward looking for a place to pull over. A couple blocks down, it died at a stop light in a residential neighborhood. I figured some software gremlin had killed my car, so i called a tow truck. (side note - the dream cruise is about classic cars! many of which tend to break down! it was quite the wait for a tow!) when the ford service advisor turned my key in the ignition, it started right up. I left the car to make sure it wouldn't die on me again. Yesterday, friday, 10-12-18, i pulled into a parking lot to return a call. After about an hour in the parking lot with the heat at 70, the car died again. What was the $307.73 on the same problem in august for if the same scary thing happened again?! i see on the internet that i'm not the only person who experienced this very scary safety hazard! can you imagine driving along and your car just decides to stop? it is scary. Thank you for your attention in this matter.
Airbag switches under driver seat and front passenger seat are always getting thrown and cause airbag light to go off in dash. There needs to be a better item that is not so sensitive to people riding in the back seat. When they put their feet under the front seats it throws the switch and causes the airbag light to come on in the dash.
December 31, 2018 ' while driving through city, i attempted to use the brakes and they did not response. I was able to cut the engine and pull over to the side of the road with spouse and children in vehicle. Error message stating abs brake system was not responding and a false positive tire sensor.january 2, 2018 ' took car into dealership. Technicians unable to replicate problem though they found the error code in system. Technician replaced brakes, calipers, and reset error code.january 27, 2018 ' same error message occurred with brakes failing in apartment parking lot. Car parked and error message went away.january 31, 2018 ' same error message occurred and added an advancetrac service error message. Brakes failed to work. Upon researching issue with vehicle, i came across a consumer report which describes our problem exactly.called dealership and currently working at trying to solve problem. Dealership stated if it was a software update, they wouldn't charge for the labor involved to update it. If software update failed to solve the problem, they would charge for assessment, parts, and labor to repair. Do not have a record of receiving mailing about the repair problem for this issue as the vehicle was purchased in 2013.
I was just driving along on a city street going about 40 mph, and all of a sudden all the dashboard lights lit up, and i couldn't break very easily.i was in the middle of traffic, and i was worried someone was going to hit me, or i wasn't going to be able to break if someone cut me off.my car had been so reliable until that moment.my car didn't break the way it always did.it took a lot more pressure to break than normal, and the breaking was very delayed.i had a few very close calls, before i could pull over.it was scary!the dealership had to replace my abs module and my hydraulic control unit, which was very expensive.i know the nhtsa is looking into many complaints of the same issue for 2010 ford fusions.if other vehicles are having the same issue, this should be a recall!
I was driving one morning and all of a sudden brake failure popped up and i ran a red light because the car wouldn't stop i pulled in a gas station and it still was rolling so i immediately put the emergency brakes on for it stop then once i made it home it didnt stop i almost ran into my house it scared me to death
The power steering went out on my fusion while in motion . This should be a recall. Now the stop safely now light came on while in motion and this is apparently the mec.
While exiting the vehicle, the left-front interior door handle broke on it's lower-left corner .because of the breakage, the door will only lock with the interior door lock.pressing the lock button on the key fob locks all doors except the left-front.
3 years ago-battery failed and could not exit the vehicle at all, no warning. 2 years ago-plastic piece in door which allows the manual door opener to work broke, could not exit driver side door. 3 years ago - accelerator stopped working on highway, finally pulled over and restarted car and it worked - dealer said could not find problem. Rocker panels rusted out after 6 years - garaged indoors. Heating system failed - it took 1.5 months to obtain parts and fix vehicle, i went to colonial ford 5 times (and hour each way) because they said it was fixed 5 times in the 1.5 months. 2018-10-25 - check brake system light came on - no brakes going 65 mph down a highway hill for 5 minutes.police guided to a halt, restarted car and brakes worked.made it home. Brakes failed 3 times the next day. Ford said they could not look at the vehicle for 3 weeks because they were so busy so i had to rent a vehicle. $1750 to replace brake sensors which they said could not communicate with the brakes.?? first time ford has been able to diagnose system.
I was traveling approximately 55 mph under normal driving conditions when the car lost power and i was able to drift to side of road.wrench light came on.i waited a few minutes and restarted the car. It idled rough at first but i was able to continue the drive home without incident.i researched this problem on the internet and discovered that ford fusions of my year and mileage were experiencing this issue.the first recommended coarse of action was to use a throttle body cleaner.i did this and the car seemed to operate fine under conditions 25 mph.i set off to work on the 6th and the car shut off on me six times before i could make it twenty miles and get back to the house.this is an obvious manufacturers defect and needs to be handled appropriately.
When attempting to open the driver's side door to get out of the vehicle the handle will pull as if to open however the door will not open. The spring inside the driver's side door handle broke preventing occupants from opening the door from the interior of the car. In order to open the door the occupant must roll the window down and open the door using the exterior handle. Speaking to a ford representative they notified me this is a common issue with the fusion models.
My daughter has her learner's permit and was driving my ford fusion hybrid on a 45 mph street.the wrench light came on and the car would not accelerate as she was driving up a hilly part of the street.cars began honking and passing and my daughter became extremely nervous.thankfully, we were not involved in a car accident but she was quite shaken by the incident.i took the vehicle to the ford dealership to have it repaired and was advised this was not a recall even though there are several thousand complaints and issues.i had to have the throttle body replaced which is apparently a defective part.i don't understand why there isn't a recall for this defect.i understand the nhtsa considers safety a huge factor when recalling parts.however, the part is clearly defective and has cost consumers greatly.please reconsider recalling or at least subsidizing the payment for those affected by this defective part.
I was driving the car about 60 mph on the highway when i saw a big red triangle on the display saying "pull over and stop safely" and the car slowed down dramatically.i did that and turned off the engine.i restarted the car.this occurred 8 more times before i got home (15 miles later).when i got home, i noticed that the car's fan was running very high for several minutes. It finally stopped.
While on the highway driving at 60 mph the car would not accelerate and started loosing speed, till it got to40 mph.the wrench light came on.i had to pull onto the side of the highway, turn off the engine and restart. I was able to drive home well. The next day it happened twice again.i took it to the dealer and they fixed the throttle body and motor assy.i am not happythey charged me for fixing this issue which is their fault.they had performed a full inspection 15 days earlier and the car was fine according to them.now i see there are a lot of complaints like mine.thank goodness there was no accident involved.
Monday, jan. 27 - power suddenly gave out when accelerating on freeway. Service wrench had been on earlier that day but had gone off. Dixon ford told us it was ok to drive. I was in left lane and had to cross 5 lanes to get to median. Took it in to walnut creek ford and they "re-flashed it", saying no concern was present at the time. They gave the dangerous car back to usfri, jan 31st130 miles drivenin 2nd lane (one from carpool lane) at 65 mphaccel lightlysuddenly, car's gas gave out, like beforethe road curved to right. Try to steer car right to follow lane as car decel noticed that steering not responding, even to strongest inputs (almost like locked, like car was off)tried to hit brakes, but pedal sank to floorno response regardless of pressure. Kept pressure but car did not slowbegan to driftpassenger grabbed wheel also and tried to pull right. Gradually started to go right, but with extreme force applied. After force, wheel at most 5 degrees turnemergency brake to slow (not stop)steering corrections could not sufficiently turn car so car slammed into concrete median at 50 mphtightened emergency brake and continued to pull on the wheelslid along median as car screechedcar finally stopped on the left side of freewaygear selector locked in driveturned off the engine while the selector was still in park.responding chp officer k. Alleman asked us to drive car to the other side of the freewaycould not start car. Turned key 3 times but car refused to respond.getting very hot in the car, just like mon, prob 95 -100 ambient temp again when ext. Temp. 58finally able to select neutral and release parking brake. Car did not startpax&i had to pull hard to get wheel to turn at allincident report #[xxx]officer confirmed brakes, steering, and power were all gone. Details in rept.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2010 ford fusion hybrid. The contact stated while driving approximately 60 mph, there was a sudden loss on engine power as the electronic throttle control warning lamp illuminated. The vehicle was taken to a dealer where it was diagnosed that the throttle body malfunctioned and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure and current mileage was approximately 62,000.
Driving on highway w/ cruise control engaged at 65 mph speed. Suddenly car loses complete acceleration & propulsion ability, resulting in car to slow down rather suddenly. I was able to pull onto off ramp in my case, but if i was in a different location, i would have definitely been in a very dangerous situation/serious accident. I turned off vehicle and restarted the vehicle a few minutes later. Proceeded to the highway again, experienced the problem again, this time i was only able to pull over to the left shoulder, which was quite narrow to begin with."wrench symbol" appeared the second time and stayed on with check engine light on. Car was unsafe to drive further. The check engine trouble shooting codes i had were p2111 and p2112. Cause of this issue is known to ford motor but they refuse to include hybrid cars in their "consumer satisfaction program 13n03". Throttle body control module senor, including the entire assembly is defective as ford has agreed to replace this on millions of cars across various model years, including the fusion 2010, but not fusion hybrid versions. Ford states they will not repair problem that i experienced recently under this established program which nhtsa was proponent for. The defective part in question is the throttle body assembly and sensor which is no different than the part in the non-hybrid version for the same model year. Real hazard to driver and i was lucky that i was not rear ended as a result or in a serious car accident from this known defective part. Ford motor must be required to notify all affected owners who will/have experienced this problem to have it repaired at their expense, as this is a serious safety issue that must be taken seriously given number of vehicles that are involved that will experience this. I experienced this at mileage of 75k but i have read that others have had this happen at much lower mileage.
Starting in late july, 2017, the car stalls when being driven relatively slowly. Sometimes a wheezing noise can be heard at the time of stalling. Over the last approx. 2+ weeks, the frequency of stalling has increased, but it seems erratic or random. The car does start right up again after such as stall, but i am afraid to drive at highway speeds. Unfortunately, the ford dealer to whom i took it could not reproduce or diagnose the problem and doesn't want to consider looking into it.
Throttle body malfunctions causing loss of acceleration when driving. Ford issued an extended warranty for my make, model, & year as part of a previous nhtsa investigation, but nothing shows up for my vin.
The contact owns a 2010 ford fusion hybrid. While driving, the vehicle inadvertently began to shake violently and lost power. The was able to pull the vehicle over and the power train fault and check engine warning indicators illuminated. The vehicle was taken to prestige ford (17701 us-441, mt dora, fl 32757 (352) 357-5522) where it was diagnosed that the throttle body power train malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was40,000.
I experience rapid deceleration of my vehicle when going over 60mph on the highway. The wrench services light came on, as well as thecheck engine light,and the accelerator stopped responding at all. I have found many instances of this happening in other ford vehicles, including the fusion, but am told by ford that the hybrid has not been affected and therefore there is no recall or repair assistance. However, clearly this same partin my vehicle, the fusion hybrid,is experiencing issues.
Car performing normally then wrench symbol comes on dash and car accelerator would not respond. Limped car over to ford dealer on the hybrid battery. Dealer who did not have staff enough too look at it for 2 days. Towed over to dealer near me . Heard today it is a bad throttle body and associated electronics and going to cost $600-$700 to replace. Looking a the internet it sure seems a lot of owners are having the same issue. There is actually a video now on u-tube on how to replace yourself there are so many of these throttle body's failing.
Powertrain warning light appeared and car would not accelerate above 25mph.issue cleared and then light came on again a day later, this time car drove fine.took to dealer and diagnosed sticking throttle body assembly. Dealer reported this happens frequently and $500 cost is not covered under warranty. Quick internet search showed this seems to be a pervasive safety issue that is not being addressed adequately by ford.
My 2010 ford fusion hybrid experienced identical symptoms (twice) to those of customer satisfaction program 13n03 however the hybrid version of the ford fusion is not included in the program (ford claims it does not have the issue). I first had the issue in august 2015.i was driving on i-40 in raleigh, going up a slight hill when i noticed the car wasn't going, it was just decelerating no matter how much i pressed the gas.very scary on a high speed interstate in the middle lane.the two wrench lights came on.i was able to 'limp home'.when we got to the ford dealer, the wrench lights were no longer on.the dealer claimed ford fusion hybrids did not have the etb problem.we asked them to drive the car around, which they did, and couldn't reproduce the problem.they said there was nothing they could do unless i came in with the problem happening.the problem didn't surface again until almost 10,000 miles later.this time i was on a lower speed road, so initially it wasn't quite as scary; however after the experience at the dealer last time, i wanted to get to the ford dealer while the problem was occurring.this required me to drive in the pouring rain, on a 55 mph road, where going up the hill my speed dropped to 15 mphthe dealer did pull the codes, and was able to confirm the p2112 code, throttle stuck open.i had to pay for repairs, and ford refuses to reimburse me.
Engine cut off and the car entered in to safe mode (battery only drive system).took it to dealership and they said the throttle body needs replacing.it seems to be a common defect.so much so that ford issued a selective recall, but mine isn't included for some reason.dealer claims they have replaced a lot of them.
Ford hybrid would not accelerate. It did not go above 30 mph in heavy traffic. I was lucky a ford dealer was nearby. It was dangerous crossing a major intersection. Service department said it was the electronic throttle body. Nhtsa is aware of this problem but allowed ford to limit their recall to a limited customer satisfaction program. The problem may not present itself for many miles. My car is beyond warranty and i called ford. They said i was not covered in their limited program because my car was made at a plant where they claim no problems exist. I asked if the part was made at the plant. Ford cs declined to assist me. I was responsible for the cost of repair. The money is not important. My wife was driving and she was put in a precarious position on the highway. This seems to be the response of automakers. I suffered through the2007 toyota camry lies and bought this ford. In the minds of automakers, i suppose they would say it is just my bad luck. Toyota lied, ford evaded their responsibility.
My 2010 fusion hybrid began a no-start/stalling condition. It has happened six times now. First occurrence was after fueling at low speed after entering street.second occurrence was while traveling on the highway at 55 mph. Third occurrence was while exiting the interstate. Fourth occurrence was at low speed. Fifth occurrence was immediately after refueling while still in parking lot. And sixth occurence was also immediately after refueling just after leaving gas station at low speed. Four of the six occurrences was a failure for the internal combustion engine to start after the electric motor had already began moving the vehicle. The other twooccurrences was while coasting. In all instances there would be a red triangle warning message to pull over safely, no codes were thrown according to the engineering report, no issues reported via the vehicle health report, the vehicle was traveling in a mostly level and straight line, and the vehicle would usually reset and run normally after the first or second attempt at restarting once the vehicle was pulled over.
While driving at 65 mph yellow wrench light appeared and vehicle lost all power. This was on a busy highway. Pulled over and restarted car. Vehicle operated smoothly. Two days later same issue, now with yellow wrench and check engine light. Vehicle will not accelerate above 30 mph. I took my vehicle to local auto parts store and pulled codes myself (115) dollars cheaper then the dealership would have done it. Throttle body control failure. This is the same engine that has extended warranty for alot of vin numbers but my car has this issue amd isnt covered.
Out of no where my power steering light came on and it is very hard to turn.
Sudden loss of power while driving.vehicle stalled as i was about to get on the on-ramp to the interstate highway.was not able to accelerate or maintain speeds faster than 35 mph.vehicle was taken to repair shop and the problem was diagnosed as a faulty throttle body.
I was cruising along a major urban highway @ 50mph when i suddenly lost the ability to accelerate. Car lost speed and went to 45 then down to 40 and i was unable to accelerate. Luckily traffic was light and i was able to cross the two lanes over to the right and exit the main road and limped along to a stop in a safe area. Dealership had to replace the throttle body and motor. Was not covered by ford's csp 13n03 which had been issued for a similar problem. Was told the program did not apply to the hybrid model, and yet it was the same problem described in the nhtsa action number pe 13003!
Driving on city street, speed limit 45, unable to normally accelerate - did so extremely slowly - noticed wrench indicator light and stop safely warning light both on. Car would only accelerate to 40mph despite pressing gas pedal down completely.could not drive to work as it required highway driving up to 60 mph and couldn't risk danger of slow or stalling vehicle.research indicates this is well known to ford (faulty throttle body) and was partially accommodated with extended warranty (13n03) but otherwise eligible hybrid vehicles not covered by that program. Dangerous issue + known to manufacturer = eventual lawsuit.
Vehicle suddenly lost power and was unresponsive. Dashboard indicated "double wrench" warning. Upon coasting to the side of the road, vehicle was able to be reactivated and drove normally from this point.
The contact owns a 2010 ford fusion hybrid. The contact stated while driving 55 mph, the vehicle suddendly deceleratted.the contact mentioned that the throttle and check engine warning indicator illuminated. The problem was intermittent and the dealer could not duplicate the problem the first time the vehicle was inspected. The vehicle was taken back to the dealer. The technician diagnosed that the throttle was defective and needed to be replaced.the vehicle was repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 94,300.
When driving on the highway at 65 miles an hour, a wrench light went on in the car and within seconds the car lost power and i was only able to go 20-30 miles per hour.got off the highway, pulled over at a gas station and turned the car off.after about 15 minutes i turned the car back on (thinking it might have been an issue with my hybrid battery),the car seemed to working okay but just to be safe i drove the car 10 miles to the local ford dealer. The service advisor took a quick look at it and agreed that it was the battery (said it had probably gotten too hot) and told me the car was okay to drive.went to grab lunch and then 45 minutes later got back on the highway and as soon as the car got to about 60 miles, the same thing happened.so again i got off the highway and going about 10 miles per hour went to another ford dealer to have them look at it. They determined it was a failed throttle body and replaced it the next day.
Driver was in small local shopping center, he turned into parking space, applied brake, when car accelerated over curb onto sidewalk and through front of building.
I was driving at about 30 mph when a yellow wrench light icon came on. The car stopped accelerating, and it seemed like only the electrical power from the battery was keeping it going. I had just exited a busy freeway where people were going 65 mph and higher, and if i had not just happened to exit i fear i would have had an accident.
My hybrid experienced loss of power on 2 occasions.1st was at approximately 33,000 mi on sep 6, 2014. Driving 35mph on a parkway wrenches appeared on the dashboard display & then sudden & immediate loss of power followed.no response to full accelerator push. Motor power shut down & only electric power allowed us to limp off the road, headed uphill at max speed of 10 mph. Vehicle taken to dealer who could not replicate the conditions or "get it to act up" in the week+ a half the car was there.odometer reading shows 700 mi put on presumably in effort to make diagnosis.their suggestion was to pick up the vehicle since no diagnosis could be made,despite our protest that the car was unsafe to drive.called ford cust.relationship ctr 800# on sep15 to seek assistance.case was opened but no action taken.they concurred with dealer that no repairs were to be made without diagnosis.again,we voiced concern that the car was unsafe.dealer suspected throttle body issue but without diagnosis insist that repairs would be at our cost $400-$500. 2nd occurrence was oct 2 2014.while driving in traffic experienced immed & sudden loss of power,no response to acceleration attempts,electric powered limp off uphill roadat max speed of 10 mph.was advised by dealer not to attempt starting the car once it died in effort to maintain error report in system. We adhered to this advice and had vehicle towed to dealer a 2nd time without starting it. Dealer was at the ready with the phrase "throttle body" and asked if we had received any letters in regards to such.vehicle was diagnosed as having carbon buildup that caused throttle body to short out. Repairs made at our expense $709.numerous complaints are documented on the nhtsa website of throttle body issues! hybrid owners have reported as well. Owners who have had to pay for repairs of defective parts out of their own pocket deserve compensation by ford.
The contact owns a 2010 ford fusion hybrid. While driving 55 mph, the vehicle decelerated and the power train warning indicator illuminated. The contact took the vehicle to the dealer to repair the throttle body; however, the contact was informed that the repair was not part of a recall and was outside of the extended warranty due to the vehicle being a hybrid. The contact was inquiring about reimbursement eligibility. The failure mileage was 37,500. The consumer stated she immediately lost speed and had trouble accelerating. Updated 10/27/16...updated 12/20/16
The contact owns a 2010 ford fusion hybrid. While driving at 65 mph, the vehicle stalled without warning. The contact merged to the side of the road and was able to restart the vehicle. The failure recurred on several occasions. The vehicle was taken to the dealer, but the failure could not be duplicated. The throttle body was repaired, which remedied the failure. The manufacturer was made aware of the issue. The failure mileage was 104,000.
The contact owns a 2010 ford fusion hybrid. The contact stated that while driving 70 mph, the vehicle stalled and an unknown warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The failure mileage was 62,000.
I was driving on the highway at 65 mph when two wrench symbols appeared on the dashboard.within a few minutes, the car began to decelerate quickly and lost power. I had to pull over to the shoulder to avoid an accident.it is the same issue that ford has extended the warranty for with regard to the non-hybrid ford fusion model.also there are many similar complaints that hybrid owners are reporting on the internet. I do not know why the extended warranty does not apply to the hybrids as it is the same issue.the dealer told me that the throttle body must be replaced in my car and they also have to reprogram the powertraincode.
When operating the car on the freeway, the car suddenly lost power and only could achieve 45 mph in spite of the accelerator being floored.when eventually stopped, the engine would surge and shudder periodically.the check engine light came on.pulling the trouble code revealed p2112 which is a throttle body error.
Car wrench light cam on upon starting the car.the electric hybrid system took off on its own and cruised at 30mph without any pressure on the accelerator.very dangerous that the car will accelerate without touching the gas pedal.i cruised down a vacant stretch of road for 5 minutes at 30mph without touching the gas pedal.the hybrid system kicked in and has a mind of it's own. Very creepy.i will see if it is the throttle body but mine is a hybrid and it may be a little differentthis should be addressed by ford asap.
Vehicle was on the highway when the throttle closed. I suddenly could not get to a speed above 25 mph. Fortunately i was able to get to an exit without being hit, and limped to the ford dealer where i bought it. It is my understanding that other ford fusions of that year had an extended warranty created when they had the same flaw; it even triggered the same code (p2112). This problem seems to extend, then, to hybrids, although ford currently does not include them.
While driving on the highway 70 mph speed limit the car stop accelerating and slowed down to the equivalent of driving in "cruise control" at 30 mph. A yellow wrench warning light turned on. Took car to ford dealer and they felt problem was consistent with a throttle part problem and they recommended replacing the part which i did and fixed the problem. Of note, by the time i had the car towedto ford dealer (day after incident) the warning light was off and ford dealer said that the car system had no record of event.
While driving along the highway vehicle lost all gas power and began to slow down unresponsive to operation of the gas pedal. Have read diagnostic code which indicates a failed throttle body.
The contact owns a 2010 ford fusion hybrid. While driving 65 mph, the wrench warning light illuminated and the vehicle failed to accelerate when the accelerator pedal was depressed. The contact switched off and was able to restart the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 87,000.
Intermittently lose response from throttle.happens on start up as well as while driving.car will not go over 45 mph.you have to pull over shut off the car for 5 seconds turn it back on and it will work until it happens again.may go days between incident but has happened 5 times in one day.i would not feel safe with the family in the car.the wrench does come one right before this happens.dealership confirmed bad throttle body.will not cover the cost of repair.currently disputing with ford.
While driving at speed car suddenly slows with a jerk.a wrench light comes on the dash.throttle control/powertrain malfunction light and engine light illuminates.car goes into "limp mode".can't go over low speeds. Car is unsafe to drive.
Car warning light please pull over safely and then car looses all power has happed a total of 19 times in 4 months. Stopped me in middle if intersection today. Twice. Happens when driving or starting to drive from still position.
Well it started early this year. When driving the car some time lose speed. It slow dow to it feel like car not on. Then it happens sometimes on highway be driving then it just start losing acceleration. I have turn car on and off for fee time then it seem go for fee. Then lose power. Now my car was sitting idle for while now it won't accelerate at all few people said it in safe mode no acceleration at all turn car. On and no speed when pushing pallal down
I was on the left lane going 55mph on a freeway up a slight incline when i noticed i was losing speed. Pressed the gas pedal a little harder thinking i needed to compensate for the incline, but the car would not accelerate. I noticed a yellow wrench appear on the left side of the dash display. I had the gas pedal to the ground and car still would not accelerate but decelerated all the way down to 30mph where it stopped decelerating and maintained this speed. I had to maneuver at 30mph off the freeway to get into the right shoulder lane. Turned the car off, then back on. Yellow wrench no longer visible and car operated normally. This poses a very dangerous situation. Luckily it was not during rush hour traffic and the cars behind me yielded to my hazard lights and let me get to the right shoulder lane.
First time, check engine light came on when driving on highway but no apparent impact to car's functioning.took it to the dealer.they said that the surge valve needed to be replaced at a cost of $500 "to start with", but they didn't seem very sure about it so i chose not to proceed.the check engine light had gone back off and the car was driving fine.about two weeks later on a saturday i was driving on the highway again, at about 65 mph, when the car seemed to lose acceleration.standing on gas pedal produced no result.exited and was able to drive on battery power to pull over.after waiting for about 30 minutes, tried again.check engine light was back off and car drove normally back home.took to my regular mechanic first thing that monday.they found oil in the intake manifold and questioned whether i had taken the car anywhere unusual for servicing, which i had not, unless you count the dealer.did repairs at a cost of $2000.one week later, exact same thing. Car is back in shop, awaiting results.
When driving on the highway at approximately 70 mph, the wrench indicator light ("limp home" mode) suddenly started flashing, and the gas pedal abruptly became unresponsivethe vehicle would no longer accelerate and could only coast. The abruptly decelerating vehicle was maneuvered across multiple lanes of traffic to the shoulder and turned off. Upon restarting the vehicle after a minute, it was able to resume normal operation for about 15 minutes, when the problem reoccurred, and the same steps were taken. It occurred again 90 minutes later. Symptoms correspond to other accounts of electronic throttle body issues, but ford says that the vehicle is not covered under any recalls, extended warranties, or customer safety programs.
While turning around in a parking lot and neither braking or accelerating but simply coasting with the wheels turned very sharply, the car suddenly accelerated.quickly slamming on the brakes stopped the acceleration.this was not a floor mat problem since the floor mat is anchored and cannot slide under the accelerator.
While routinely flipping the visor down during driving to block late day sun, the visor came unlatched from right side holder blocking my view while driving. It is a two handed operation to get it back into the clip. This is obviously not safe since you need at least one hand to drive. It almost completely blocks my vision until i get it re attached. This is not the first time this has happened and unfortunately i forget that it happens consistently. I have been very reluctant to use my sun visor. I am not an engineer but the upside down u shaped clip that holds the visor in place just does not work. The same thing happens on the passenger side. My other cars do not have this problem.
Power sunroof track part (plastic) has broken making the sunroof stick open. The sunroof will not open or close as a result of broken plastic track piece. Ford motor company does not sell the part that has broken and only sells entire track costing over $1000 to have replaced. Replacement part required should be valued at approximately $20.
The contact owns a 2010 ford fusion hybrid. While driving at any speed, the vehicle made unusual noises. The noises increased at approximately 45 mph without warning. The vehicle was taken to east tennessee ford (crossville, tn, 931-240-4121) where it was diagnosed that the front passenger wheel bearing was faulty and about to fall out. The technician replaced the wheel bearing assembly. Approximately two years later, the front driver's wheel bearing also failed. The vehicle was taken to an independent mechanic where the wheel bearing assembly was replaced. The manufacturer was made aware of the failures and stated that there was no recall. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The failure mileage was approximately 45,000.
Luckily i was driving up to a stop sign at 20 miles per hour when the power steering assist locked up 44th and quaker lubbock texas
Driving on i-93n and started to hear a vibrating and humming from the front end.it got worse and worse and pulled into rest area to discover that 3 of 5 lug nuts on the drivers side front were loose to the point that they were only a few turns from completely being removed.tightened lugs manually and went on my way but that was an eye opener!
Wheels have cracks radiating from the lug bolt holes on three of the four wheels.visible on back side only.each time the tires are rotated by costco, more cracks are appearing.first noticed in january 2013 tire rotation.correct torque is applied according to costo technician at 100 ftlb according to specifications.rims appear to be aluminum.
Had to replace front wheel bearings 1000+ after only 80,000 miles.additionally, had to replace a speaker for the back up system. What kind of idiots are they.safety issue:i alsoto have throttle body work done 2 years ago and the last 10 days, 31 july to 9 aug, have had 6 episodes of the wrench light coming on with two of them resulting in sudden deceleration on the freeway.
Rear tires have experienced uneven wear patterns indicative of severe toe-in condition through 3 sets of tires.condition is evident only on rear tires, both left and right.
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