We found the following complaints for FORD FOCUS (2012)
Read complaints for FORD FOCUS (2012)
My ford focus has been having electrical issues for several months now.i have asked ford to look at my car and they stated it will be $150 to do that.i do not have the money.my major concern is the air bags.my light has been coming off and on and i do not think the air bags will employ. I have seen several complaints on your web site and online as well. Some cars have been in accidents and having the same issue and airbags did not employ.i am terrified this will happen and not save a life.i have an autistic 13 yr old that rides in the passenger side and myself are very concerned!.also i have been following online a big issue with the electrical in the middle isle which controls the radio and airbags and whatever other warning lights and controls may be.my radio shorted out with loud popping and srcreehingnose then blew out.i think the electrical is all bad in the unit which may be effecting the airbags. Please i am asking for a very concerned safety concern to save a life regarding the airbags please look into a recall regarding this.i am not the first one tho complain about this. Thank you very much. I do have pictures with the airbag light on and off.it is not a push button!i can send pictures if you need them.i am able to do currently.please let me know.please help
The contact owned a 2012 ford focus. While driving 15 mph, the contact depressed the brake pedal and the vehicle slid due to snow and ice on the road. As a result, the vehicle crashed into a stop sign and a tree. The contact turned off the vehicle and called the police. A police report was filed. The air bags did not deploy. There were no injuries. The vehicle was destroyed and towed to a collision center where it remained. The manufacturer was notified and stated that there were no recalls for the vehicle. The contact was informed that takata was not the manufacturer of the air bags in the vehicle. The failure mileage was 100,600.
I was having issues with the electrical problem the horn went out for a period of time also the radiois not workingas well as the airbags did not deploy when i was recently in a vehicle accident i am lucky to be alive.i was making a left hand turn onto a road and was hit from the side the impact was enough to make my engine dismount but my airbags did not deploy.
I rear ended someone yesterday, going 25mph. The person in front of me stopped and i was trying to find directions and did not see them stop. The front of the car is severely damaged, and i have whiplash pretty bad, but the air bags did not deploy.
My car was sitting ,in the driveway of my,home it was t-boned after which it spun around 90 degrees,it was damaged severely.the air bags did not deploy,i think they should've deployed. The car went to the shop and it has not been properly repaired,the body is structurally distorted ,and some of the mechanisms related to suspension and the trailing axle aren't properly installed or repaired.
Possible takata recall-dont know if this is a takata airbag-its a 2012 ford focus, there is no recall as of now, but my son bought car yesterday, was involved in accident today, car is in bad shape, he is ok, but no airbags deployed.a guy was issued a citation for making a left and not yielding, so my son swirved to miss him and his front and side of car were pretty bad damaged.he was going 30, slammed on breaks and skidded when they hit.
My daughter was driving the focus in menomenee wi, where she is in her masters program at stout university. She was heading south and the young man in the other vehicle was heading north, he turned left in front of her smashing her vehicle. His air bags went off ours did not. He was found to be at fault and a ticket was issued. I called ford about the air bags not deploying and they said they would look at it if i brought it in. I explained to him it wasn't drivable so he said i would have to pay myself to bring it in and have it looked at but i should be happy my daughter was not hurt more seriously. But i'm very concerned that not 1 of her air bags went off and they were not the least worried about it. The claims adjuster looked at the car and he said they should absolutely have deployed but nothing in the focus, but his went off and the focus was completely totaled in the accident but not his car.
This was a recall already that is hazardousto all drivers on the road includong the driver. The car will stall,studder,and give no power when pulling off. I cant understand how something so dangerous that also cost me my life would have a limited warrantyon a saftey recall. This should be a lifetime warrantyon this. Because they caim to fix the issue but if it continues to break down after 2 months 3 months. Why is their a limited time frame on safety recall and the saftey of drivers and the owner.this has caused accident to others. Because when a recall is done. You believe the issue is fixed. It should continueto have the same problem. Then the limited warrantyis up. Now you'restuck with a safety hazardouscar that is dangerous to put on the road. Please help. I did stall on the road i had to get the car towed. I was stalled due to this recall. Now it's happening about. Drivers safety shouldnt have a limitthis other incident occurred due to their warranty not holding up with keeping the roads safe. The same safety recall is now starting to cause road hazardous issues again that will be unsafe for the road and myself. The cars not even 10 years old.
Dashboard light indicates problem with passenger side airbag. Company diagnostic indicates that a faulty sensor in seat buckle will prevent passenger side air bag from deploying upon impact. Car blogs indicate this has been a safety concern in ford cars since 2003, yet ford refuses to address this life-threatening defect.
I was leave an appointment when i came to a stop sign at an intersection. I stopped short of the faded white line on the road but a little past the position in which the stop sign was posted so i assumed i wouldbe good to go from this spot. I then looked both ways did not see any on coming traffic from either direction so i proceeded to cross the intersection. It wasn't until i was have way into the road that i even notice the other driver coming at me and by that time it was to late any neither myself or the other driver were able to avoid the collision. The other drivers car the stuck my in the rear passenger completely destroying it and spinning me outof the road in the direction of a light pole which i was unable to avoid or stop short of due to the fact that i had lost power to the vehicles controls. My final stopping position was a few feet away from the pole after it ripped that section of front bumper apart and i bounced of the front driver side tire. No airbags deployed neither the side nor front.
Front end collision at approximately 35 mph. Driver and sole occupant of the vehicle hit head during the incident resulting in a concussion. Driver was transported via ambulance as a precaution. Vehicle was totaled as a result of the collision. Mileage was 39040 at the time of the incident.
On 10/23/2015 at 51,289 miles, i took the car in because the car intermitterly would not start & when taking off from 1st to 2nd gear, it was jerky. I would have to let off the gas. I also experienced a rubbing & scraping sound that i found out is what they said was the transmission clutch shuddering. The clutch & tcm (transmission control module) were replaced under the ford technical service bulletins tsb15-0120 & tsb-15-0121. On 10/12/2016 at 71,906 miles, i took the car back into the same local ford dealer for shuddering again. They replaced the clutch again & reprogrammed the pcm/tcm & preformed an adaptive learn procedure. I still experience a grinding sound mainly while turning, but have been assured that it is normal & not an issue. My most recent issue is my airbag light came on stationary (no flashing). I currently have less than 80,000 mile on the car. I took it into my local ford dealer & the car gave code dtc b00c2-11-ocsm (right front seatbelt retractor assembly shorted). It will cost over $700 to replace!!! i was told if i am in an accident where the airbags need to deploy, they will not deploy......none of them! less important problems i've experienced is the manual lumbar in the driver seat broke & the "beauty ring" around the headlight switch cracked. Ford does not sell just that piece. You have to buy the whole cover that also goes around the air vent right above it even though they are separate pieces clipped together, which is $45.
I was driving to work at 0700. I went into a curve and the road was wet.i was going 57 mph in a 55 mph zone. I braked to late. I sled off the road and went airborne. From where i went airborne and to where i landed i went 293 ft. (per state trooper) they say i'm lucky to be alive. I flipped multiple times. There is damage all over the car. Looking at the damage and how i went head first into the hillside causing the flip my airbags did not deploy. I hit a tree while i was in the air. My side airbags did not deploy either.i want to upload a picture but i see i'm unable to.
I was involved in an accident in february 2016 and my crash bar broke off and the airbag sensors broke off, so the airbags did not deploy on impact.the other car swerved to miss hitting my drivers side door and so i t-boned him and the airbags did not deploy.i was in the process of trying to turn to miss him.
The contact owns a 2012 ford focus. While driving 25 mph, the contact rear ended another vehicle due to a water bottle that became lodged between the brake pedal and the floorboard. None of the air bags deployed in the vehicle. A police report was filed. The contact sustained an injury to the left arm due to the seat belt seizing upon impact on the contact's arm. Medical attention was not required. The dealer and manufacturer were not contacted. The failure mileage was approximately 47,000.
Hit deer on major highway coming home from work. Front airbag did not deploy. When taken to body shop,after careful examination,it was determined by the ford dealer that the airbag sensors were not on the vehicle,dealer cannot explain why airbag did not deploy when there was approximately $10,0000.00 damage to the front end from said collision. Dealer reports that the wiring harness that controlled the airbag needed to be replaced due to damage from the accident. Minor injuries were sustained from the accident.
I was driving a nearly brand new 2012 ford focus at approximately 45-50 mph when collided with another car traveling at least equivalent if not higher speed.i saw the other car attempting pulling in front of me after failing to stop at a stop sign and i tried to stop the car by braking, but the car was not able to slow down or stop in time.i t-boned the other car and my car was dragged by the other car and rested on the side of the road.as a result, my car was totaled.on the police report, the police indicated the crash was moderate.the water pump, bumper and other stuff came off the car, but the airbags were never deployed.i sustained head and cervical spinal injuries.
New titanium model focus ... Air bag light starting coming on while driving the car down the road ... This happened on several occasions, until finally the light came on an stayed on.dealer has had the car for 7 days now and still unable to fix the issue.
Chrome plating is peeling away from steering wheel air bag edges. Edges are sharp and can cut through skin. Could be possible to puncture airbag?
Takata recall. The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign numbers: 15v340000 (steering) and 17v024000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts would become available. The contact experienced a steering failure while driving 45 mph, in which the steering wheel seized without warning. The failure mileage was unknown. Vin tool confirms parts not available.
I don't know if my ford focus 2012 is included in the tamara airbag recall or not.my clutch has been replaced several times due to sudden acceleration when stopped or slowing down.: it's the powershift transmission. My door latches were replaced per ford recall. New rear engine main seal replaced 7/12/17. Vehicle has only 32,746 miles on it. Tires already had to be replaced.
I was involved in a multi-car accident where my focus received rear, side, and front impact. None of the air bags deployed during this accident. The car is not able to be driven. I received a concussion and scrape on the head from hitting the side of the door frame (where the seat belt adjuster is located). This accident occurred on an interstate. I was traveling on the interstate with my cruise set at 68 mph when a car 4 cars ahead of me abruptly stopped in the left lane. The 3 cars in front of me ended up colliding. I slowed to almost a stop and drove onto the shoulder to avoid the car directly in front of me when i was hit from behind. The car that hit me was traveling at aprx 50-60 mph. My focus was pushed into the grassy median, colliding along the way with 2 of othervehicles involved. Very concerned that none of the air bags deployed.
The contact owned a 2012 ford focus. While driving 25 mph, the power steering failed and the contact's daughter lost control of the vehicle. The vehicle crashed into a pole and the vehicle flipped over multiple times. The air bags did not deploy. The contact's daughter sustained neck pains that did not require medical attention. A police report was filed. The vehicle was towed and deemed totaled by the contact's insurance company. The dealer and manufacturer were not made aware of the failure. The cause of the failure was not determined. The failure mileage was unknown.
I was going 60 mph on a freeway in the far right lane when my car started to hydroplane across 5 lanes of traffic and i hit the center concrete barrier head on and then the force of the impact caused my car to spin around and then the rear of the car hit the barrier head on. Not a single airbag deployed. Not even the one in the steering wheel. I think there's something faulty with them but no one will take a look at it for me.
My two sons were turning left when they were t-boned by another vehicle.my sons vehicle was struck in the right rear.the side air bags went off but not the two fronts.also their seat belts did not tighten.bc of this both sons suffered tbi's, one very severe and is still recovering.the other required brain surgery.i am so upset that their seat belt did not tighten.i bought a newer ford thinking it was going to be safe.please someone fix this defect.i had no idea that this could ever happen.they were hit from the other person going 45 mph so it should have tightened.sad momma.lives changed forever.:( [xxx]*dtparts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Air bag light: our car was parked, and got hit by another car. This damaged the frame, but the air bag light went off and the air bags didn't engage. After the mechanic fixed our car the air bag light won't go off, and the dealership hasn't been able to clear it out. We have asked multiple times for them to fix it, and they say they don't know what's wrong. I don't know if my air bags will work, and they don't know what's wrong. I have had this problem for 5 years now, and every time i bring my car in the dealership ignores the air bag light.
The contact owns a 2012 ford focus. The contact stated that while driving at approximately 50 mph, a deer jumped in front of the vehicle causing a crash. The air bags did not deploy. A police report was filed and there were no injuries reported. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 68,000.
I was involved in a car accident and my car slide across a highway, hit a median, and came to a stop hitting a tree head on. It demolished the drivers side and no air bags deployed. I unhooked my seat belt and merely leaned against the door. To my surprise, it opened by itself and i fell out. Consequently i was laying in the snow and mud for 5 minutes before a good samaritan pulled me out of the mud. I submitted my car to a ford dealer/bodyshop to correct any recalls last year, and i have proof that this wasn't done properly. Now i have i hurt disk in my back as well as little mobility in my left leg.*dt
I turned onto a two lane street (one lane in each direction). The oncoming traffic was stopped due a red light. An suv pulled out of a parking lot between two of the cars waiting for the light to turn green and tried to cut across my lane also, but hit my car instead. I drive a ford focus, a small car. I was hit on my driver's side front fender and door. The front driver's side fender and mirror were torn completely off of the car. The front driver's side tire was damaged, and something was bent, so that the tire could no longer be set in a straight position. The hood was bent, and the driver's side headlight was hanging from the car. The interior portion of the driver's side foot well caved inward and hit my legs. The driver's door was hit so hard that the door would not open, and i had to untangle my feet, and exit the car from the passenger side. My tiny car was hit by an suv that had "punched" the gas to try and cross in front of me- but hit my driver's side door instead. There was a great deal of damage done to my car, but my airbag never deployed. I've heard of airbags going off when someone barely hit something with their bumper, yet i got hit directly in my door, at a decent rate of speed by an automobile twice the size of mine, and my airbag did not deploy. Not my front airbag, nor my side impact airbags. I have to believe this is some type of defect.
The contact owned a 2012 ford focus. The contact stated that the vehicle was involved in a crash and the air bags failed to deploy. The driver sustained a bruised shoulder, back, and internal injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 25,000.
Connector for airbags keep coming undone. We took in after seeing notification on dash showing airbag issue.paid 170 for them to put a new connector in. Less than a year later it is loose again. We cannot keep paying $170 for them to fix this.the switch just hangs under the driver's seat and we have made a point of not putting anything under there in case this was the problem.i have seen online where airbags are not deploying.could be a faulty switch underneath causing this to happen.http://www.arfc.org/complaints/2012/ford/focus/air_bags/problem.aspx
The contact owned a 2012 ford focus. While driving at an undetermined speed, the driver lost control and crashed the vehicle. There was significant damage to the exterior and subframe. The air bags did not deploy. The driver sustained head, neck, and back injuries. The front passenger sustained a bruised neck, and the rear passenger side occupant sustained a fractured right femur. Medical attention was received. The vehicle was destroyed and towed. A police report was filed. The cause of the failure was not determined. The manufacturer was not notified of the failure. The vin was invalid. The failure mileage was 51,000.
I have a 2012 ford focus se the occupant classification sensor when outi feel that ford needs to look into this problem and i don't feel safein it because when the dash light comes on it disables the whole system
Tanaka recall:i received a notification that my car was recalled due to defective tanaka air bags. I was told by the dealership (haldeman ford in allentown, pa) that i would be notified when they received the parts needed for the repair. Periodically, i inquired at the dealership about the status of the repair, but was told each time that they still had not received the parts neededfor the repair. I again inquired recently and was again told i would be notified when the required parts arrived at the dealership. It was one year and two months since i received the recall notification and still they say they don't have the parts. I have just been notified that tanaka was filing for bankruptcy. It now appears that the parts may never be available and i will be required to drive around with defective and dangerous airbags with no legal recourse to sue tanaka for damages. This is unacceptable. Ford should take immediate steps to make the necessary repairs to protect the safety of its customers. Please investigate this negligence on the part of ford and its dealerships.
In june 2012, my daughter was driving and her front passenger tire exploded. This was the 3rd set of new tires we had placed on this vehicle (by 30,000 miles - averaging 10,000 miles per set of tires). Then in july 2012, she was driving home and started to skid. She was not able to recover from the skid and hit a tree head-on. The front of her car was destroyed. The tree centered her car and the front end looked like a volkswagen bug. The air bags did not deploy. We had this vehicle into the dealership 3 times for problems with the front end. Each time they said they could not find anything wrong with it. However, the driver and passengers could feel the car sway when riding it in. The vehicle was totaled by the insurance company ($17,000 check sent to ford) and we still owe $1700 that we have agreed to pay to ford to keep from ruining our credit. Thank god she was wearing a seat belt that actually worked -otherwise we would have had to plan our daughters funeral. We purchased this car because it was advertised as being a very safe car with the interior wrapped in air bags. Wrapping the interior with air bags does not help if they do not work. I have been buying ford automobiles for 30 years but, right now i am wondering how safe my ford f-150 is. We are now considering hiring an attorney.
An alert comes up on the dash board claiming thatsteering assist fault service required. It is very difficult to drive although the faster i go the easier it is to steer' bit turns remain difficult this started happening in 2015, powering off the car would temporarily fix it. The issue was intermittent but is now very consistent and happening every time i drive the car.
The contact owns a 2012 ford focus. While driving 30 mph, the vehicle jerked, stalled, and the air bags inadvertently deployed without impact. The contact sustained head injuries that required medical attention. A police report was not filed. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 61,000.
I was in a front impact rollover accident and the airbags did not deploy resulting in back and neck injuries. This was on a two lane country blacktop.
My son got into an accident with his 2012 ford focus hatchback and his airbags did not deploy none whatsoever he ended up with bruise shoulders his friend with a scrapedknee his car a total loss but none of his airbags deployed.
My daughter was involved in a head on collision.the airbag deployed but split open and she said it looked like smoke came out of it. Also the seat belt did not lock on impact.she sustained minor injuries to her right arm and abdomen hips and back.the vehicle was in motion going 45 mph the other car was going 70 mph and it was on a city street.
The contact owns a 2012 ford focus. The contact stated that the gear shifter failed to shift from park into reverse. The check engine indicator illuminated as the failure occurred. The contact turned off and restarted the vehicle multiple times before it was able to function normally. The vehicle was taken to an independent mechanic and it was diagnosed that the power train control module relay needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. On a different occasion, while driving 50 mph in the rain, the contact's vehicle hydroplaned and crashed into the preceding vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed to the contact's residence. The air bag failure was not diagnosed by a dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 53,309.
Front end collision at 45 miles per hour and driver airbag did not deploy.
The chrome trim on my steering wheel has begun to crack and flake off.i did not notice at first and had my finger run along it.the trim is cracked medal and is very sharp.i have not yet cut myself enough to draw blood but have stuck, stabbed, and caught my finger on it embedding a piece of chrome trim in my finger like a sliver.this is a widespread issue documented on multiple focus forums, and by other 2012+ ford focus owners.this seems to only be an issue that is on 2012+ se sport packages.this is very frustrating, it makes driving the car difficult because in my case it is right above my steering wheel mounted radio buttons and catches my hand easily.ford is doing nothing about this in my case and actually blaming me for it, but in other cases has both replaced other owners pieces and in some cases like mine done nothing.this is very dangerous as many people in the forums have stated they cut themselves good enough to bleed.one even said his wife now refuses to drive the car.ford refuses to fix this because it would require them to warranty an airbag since they decided to make the airbag and trim one piece.because of this myself and others will continue to cut our fingers, hopefully not very seriously.thank you for reading this.
Airbag failed to deploy or exploded sending yellow gas into the air on impact of wreck as [xxx] was hit by another vehicle. Resulting in total lose of vehicle [xxx] hospitalized. Damage to his neck smashed shoulder. He has pictures and documentation of injury, police records and hospital records.'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Before purchasing this vehicle that has a rebuilt title and the airbag light was illuminated, i had a diagnostic test performed by my local ford service dept. Everything checked out fine with the exception of replacing the air bag. After the air bag was replaced (~$1000 later), they proceed to tell me that the airbag light is still on and the sensors need to be replaced and it will cost us another $2000. If this was known at the time of the diagnostic, we would have never made this purchase.
The contact owned a 2012 ford focus. While driving approximately 45 mph, the contact crashed into another vehicle. The air bags failed to deploy. The contact sustained whiplash and minor bruises that required medical attention. The passenger sustained a concussion and fractured spine that required medical attention. A police report was filed. The vehicle was destroyed. The vin was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 54,000.
Metal on airbag assembly/steering wheel cover cracking and peeling. Causing multiple finger lacerations while driving.
Eastbound on us 62 highway in tahlequah, ok when a vehicle ran the red light at the intersection of south park hill road resulting in a collision. Our focus was impacted on the right front and right rear. Air bags did not deploy (neither front nor side). Estimated speed at time of impact was 40 mph for our focus, 35 - 50 mph for the other vehicle.
The car has more than three major recalls .and ford don't have the parts for repairs.. Airbags ,electronic clutch. And some other problems with nopart s coming in!!!!! car has not been repaired.l have taken it in four time and told the parts are just coming in.temp repairs i am so so very tried of this! i have been a ower of 4 new fordscars. And a customer for ford & gmc not again.
Was in frontal/near frontal collision at 20-25mph. No airbags deployed.
I was in an accident yesterday where i rear ended a vehicle and it did significant damage to my car and the car in front of me and my airbags did not deploy.i hit my chest on the steering wheel becaue of the impact
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000(latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Air bag light wont go off took to dealer charging 110.00 to check it seen many complaints about this.
My son was stopped behind another stopped car on a 2 lane highway,as a car 2 in front of him was preparing to make a left turn.the person traveling behind my son, was looking into his rearview mirror at his children in the back seat and failed to stop.instead, at full speed (45-55mph) he rearended my son in the ford focus thereby pushing him into the car in front of him.no air bag deployed, and the seat belt failed to lock causing my son to plant his face in the steering wheel.
The contact owns a 2012 ford focus. The contact was traveling approximately 35 mph when a vehicle crashed into the rear drivers side of the vehicle causing the contact to crash into a parked vehicle. The contact stated the side air bags deployed but did not cover the pillars on the side of the windows causing severe injuries to the passenger. The vehicle was towed a body shop. A police report was filed. The passenger of the vehicle was taken to the hospital by ambulance. The doctors confirmed that the passenger had sustained a broken neck, a broken collar bone, five broken ribs, a collapsed lung, and internal bleeding in her brain. The vehicle was destroyed. The approximate failure mileage 240.
My car is shutting off when i stop the car
Without warning, (no lights on dash-board - no unusual noises - no problems starting etc), there were no gears and i was left in neutral.it required coming to a stop, putting it into park and starting again to limp along to get to a safe point to park the car and call for help. Luckily i was not yet onto the freeway!the ford dealership mechanic was able to replicate these circumstances and he too found himself without gears;he was on the freeway on-ramp and was lucky to not be hit.i can only imagine how dangerous this is if you are in 4 lanes of traffic going 60 mph!!!notwithstanding the severity of this "module" defect, the problem according to ford does not come under the 'transmission recall' and my car is 3,500 miles over the magical 60,000 power-train recall. I am stuck with a $1,500 bill and the fear that it might happen again; if not to me, someone else with this model/year focus.
Major electronic component issue. Dealing with the ford stereo system.had the car for roughly 3 years now, and about a year ago, i could be listening to music, or having the radio turned off. And at random times, if i was listening to music, the music would cut off and then all i hear is a bunch of popping and crackling coming from the speakers. This happens even when i have the radio off!it has recently gotten so bad, that i was so close to get into a accident when the radio decided to terrorize me with the obnoxious crackling and popping, i ended up jerking the wheel because it scared the living daylights out of me. It recently has been doing it non stop, and now it has gotten to the point that it will be doing this, when the key is not even in the ignition.i ended up pulling the fuse for the radio because it is a major safety issue.there should be no reason a radio should cut out, and start popping and crackling at the loudest volume possible. It happens even with the radio off. It is a serious safety hazard. I have almost been in a few accidents because of this radio/electrical iusse.i have done research. And it is a very very common problem.this radio, car, or electrical that is causing this needs to be remedied, recalled, fixed. It is a life threatening issue.when this issue first started, i had roughly 78,000 miles on the car. I am now at 100,200 and it is gotten so bad. It needs to be recalled,fixed,remedied. There have been so many people complaining about the ford radio systems.
The contact owns a 2012 ford focus. While the contact was attempting to make a left turn, the vehicle seized. There were no warning indicators illuminated. The contact was able to shift into park, restart the vehicle, and drive to her destination. Later the same day, while driving up a hill, the vehicle began to hesitate. The contact associated the failure with nhtsa campaign number: 14v212000 (power train) and nhtsa campaign number: 14v614000 (electrical system). The vehicle was taken to lexus of dayton (located at 1777 lyons rd, dayton, oh 45458, (937) 438-7455), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 42,000.
I was driving at a speed of 65mph and my ford focus displayed a yellow wrench and a stop safely now triangle, the car lost power and the steering wheel locked up. I was almost rear ended and fought with the car to coast to the side of the road
The contact owns a 2012 ford focus. The contact stated that the vehicle failed to start. There were no warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
Started with horn and tail light intermittently not working. Then intermittently as you are driving the car shuts off with no warning. This is a major safety issue! everything locks up and you attempt to make it safely to the side of the road. All dash lights work but car won't start. Found same complaints on internet and youtube but no recall. Took to local ford dealer and they cannot find the issue. The diagnostic machine did not issue a code. I explained in detail the issue and asked for documentation of the issue. The paper they gave me said runs rough when ac is on. I said that is not the issue. They said don't worry the ticket is still open in the system. I asked if they could put a reader on the car while driven to catch the diagnostic code and they said no. So i am in same situation as other owners where my safety and others are at stake each time this car shuts off. Also dealer said they h horn with a screwdriver to make it work for now. So no horn, tail light and car shutting off intermittently are serious safety issues. Ford needs to recall this problem and fix it!
The contact owns a 2012 ford focus. While driving at an unknown speed, the vehicle stopped and the 'service malfunction engine" indicator illuminated. The vehicle was towed to legacy ford lincoln (606-528-1904, located at 13305 us-25e scenic, corbin, ky 40701) where it was diagnosed that unknown wires (codes: p060d and p02138) needed to be replaced. The technician replaced the wires, but the failure recurred. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 109,000.
While driving approx 30 miles per hour on a b road, just after turning right the car displayed a "stop safely now" warning and the car lost all power to the drive train and the car literally stopped moving. Luckily, there was no one behind me when the fault occurred. I power cycled the car and i was able to drive away after a few minutes. I have never had an issue with the car until last night.
The driver side door opened while i was driving, and now will not latch at all.
Vehicle not starting. Vehicle has power but nothing when i try to start car. Everything works but fuel gauge does not. After several attempts the car starts. I'm still having issues with transmission not shifting right. Dealer keeps telling me they fixed it but same jerking still happens. So fed up with this car. . it is a lemon.
First the dashboard panel went out , came back on several times , then it refused to start on the first and second tries , nothing just dead . Then the transmission was acting like it was slipping for no reason just when you stopped suddenly , then reverse went out with no warning . Check engine light came on . Now it won't crank and codes says it's a electrial problem . Low milage on this car . Why has it not been recalled ?
Two incidents.while driving at a speed of about 25 miles per hour, the vehicle lost power and stalled on an arterial street.traffic was light, and there was no danger to me or other motorists.the vehicle would not restart.had the car towed to the dealer, and was told it was out of gas.the gauge had been reading 1/4 full at the time of the incident.the gauge continued to give false readings (moved from lower to higher amounts during the course of exhausting the fuel supply) over the next few weeks.eventually the dealer diagnosed the fuel tank was warped, and replaced the tank.one week later, while driving the vehicle at night on an interstate highway approaching a major freeway system interchange, at a speed of approximately 60 miles per hour, the vehicle lost power and shut off, causing me to have immediately attempt to move across four lanes of moderately heavy traffic.this happened on a slight uphill incline, so the car lost forward speed very quickly.during the emergency maneuver, i was forced in front of another motorist, nearly causing an accident.the car was exhausted of fuel, but within ten minutes prior had shown a reading of 1/4 tank remaining.immediately prior to the incident, the gauge needle was actually indicating 1/2 tank.
My vehicle lost all power in regards to acceleration and deceleration on the freeway at the speed of around 40-45 mph. I had to coast over two lanes and almost got rear-ended. The rpm would rev up but no power. Restarted car and problem went away. Next day had tcm flashed as part of recall. Two days later had the same issue only going 60-65 on freeway. Transmission went haywire and had to coast over and almost got rear-ended again. This time car wouldn't restart for about 2 min. No power. Engine revving and complete loss of power twice and i feel this car is a major accident waiting to happen. I do not feel safe while driving not knowing why my car is losing power even after the so called software fix.
The contact owns a 2012 ford focus. The contact stated that the vehicle lost power and stalled on several occasions. The contact also stated that the parking assist error service required and the skid indicators illuminated. The contact was not able to restart the vehicle. The vehicle was towed to an authorized dealer who diagnosed that the electronic sensors needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The vin was not available. The approximate failure mileage was 62,000.
I started engine today and got notification that "steering assist" needs attention. I just recently took my car to dealer for recalls on door latches, windshield wiper motor, and transmission. They kept it 2 weeks and i had to pay $393.00 for repair of broken motor mount and wiring diagnostic because linkage to computer failed due to short. I have attached the dealer invoice for these services. On seeing problem with power steering assist i looked on internet and see that ford has issued recalls for motor mounts,steering assist problems, and faulty wiring issues on other ford models but not for the focus. I have not received recall info for the motor mount, steering assist problem, or wiring issues for my focus. Should they not be required to do so if they have issued recalls for other ford products with the same issues?
Intermittent, now constant epas (electronic power assisted steering) failure.my 20 year old daughter went to eat with friends after work and when she tried to leave to come home (after midnight), she found that the epas had failed. She did manage to drive the vehicle home since traffic was light, and luckily, the epas did not fail while she was driving or in heavy traffic.without the epas working, the steering wheel is very hard to turn when the vehicle is in motion and nearly impossible to turn while stationary.
For the past few weeks i occasionally get the "steering assist fault" message while driving and power steering stops working.usually, when i restart the car it resets and works again.today i got the message while at a stop light, restarted the cars a few times and it did not reset.i have contacted my dealer and they said they've never heard of this, despite my reporting it to them last fall as well. Update 9/15/15*cwupdate: i took the car into the dealership for repair, and the steering gear was replaced. So far, at 49,800 miles, the problem has not happened since the repair. The repair qualified to be covered by my extended service plan, and i paid 4100 deductible for the work. The repair was done at the same dealership where i purchased the car. Updated 09/29/15.... Updated 09/30/15updated 11/10/15.
This is regarding ford focus electric 2012. I was pulling out of my office parking lot and driving at about 5 mph. I got the 'stop safely now' warning and within a few seconds the car stopped and i could not drive any more. Fortunately, it was the internal street and around 3 pm when the traffic is very low. I am glad this incident did not happen on the freeway in the left lane (carpool lane in california). I was able to restart the car and drove straight to the dealer(fremont ford) but they did not have trained ev technicians to look at the car. Asked me to bring the car back on monday(8/19/20013). Now the car is at the dealer. This is second time i have encountered this issue with this car. The first time i had was when i was pulling the car out of my garage at home. Ford even applied major software updates on my car in july but looks like the issue is still recurring.
The contact owns a 2012 ford focus. The contact stated that, for some time, the radio made a loud static noise. The noise began loudly noise and caused the radio and bluetooth to turn off. The contact stated that the noise prevented her from concentrating while driving. When the vehicle was turned off with the key removed from the ignition, the failure continued. The contact believed the noise was coming from the speakers. The contact was concerned for her safety and took the vehicle to bommarito ford (675 dunn rd, hazelwood, mo 63042, (314) 895-0600). The dealer diagnosed that the audio control module needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was made aware of the failure and provided case number: cas-24624323. The failure mileage was approximately 80,000.
While i am driving (this has occurred three times) the check engine light comes on and the gears keep slipping. I take it in and they reset the computer or whatever they do and it works fine right after but continues to drive like the gears are slipping.
We have a 2012 focus. From day 1, we have had problems with the battery going dead, within just a day. We have had it in numerous dealerships, with no resolve of the problem. After having had enough, we took it to a specialist who hooked it up to a diagnostic machine. The problem was the stereo system draining the battery. But we felt it wasn't our responsibility to have to pay for a new stereo, so we just had it disconnected. Fixed the problem. But the check engine light never goes off. And now it's making a funny noise in the engine and when you come to a stop and accelerate, it sometimes acts like it wants to cut off. I feel like ford ought to replace the stereo free. We have had it in on other numerous occasions for other problems too. Had to have a new dash twice!
The contact owns a 2012 ford focus. The contact stated that while driving at approximately 55 mph, the driver side door opened independently without warning. In addition, the contact stated that the vehicle lost speed and then stalled as the instrument panel illuminated. The vehicle was taken to a dealer where it was repaired under an unknown manufacturer recall. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 34,000. Updated 04/13/16*lj
The contact owns a 2012 ford focus. The contact stated that while driving, and turning the steering wheel in either direction, there was a clicking sound coming from the steering. Additionally, on several occasions the horn failed to function as designed. The vehicle was taken to auto park ford located at 1825 centerville rd, sturgis, mi 49091, who indicated that the steering rack was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
On many different occasions my steering wheel will completely lock up.today was not the first day - just now knowing i can report this.happens frequently and randomly since getting the vehicle.this is dangerous when driving, and it seems to be a common issue on these fords. When the wheel locks up - you have to stop the vehicle.if i turn the car off/back on 4 or 5 times it usually unlocks it.as far as the electrical goes - the car is possessed.if you turn the car off and remove the keys - the radio continues to play even after getting out of the car.the keyless entry will not lock the doors.windshield wipers will go off randomly without keys in the ignition.sometimes the radio will randomly turn itself all the way up and if you try to turn the whole thing off, it does not respond.many issues with this car!
The contact owns a 2012 ford focus. While driving 25 mph, the check engine indicator illuminated and the vehicle shut off. The contact was unable to remove the key from the ignition. After several attempts, the contact was able to restart the vehicle and drive home. The vehicle was not diagnosed or repaired. A dealer and the manufacturer were not notified. The failure mileage was 101,329.
The contact owns a 2012 ford focus. The contact stated that the vehicle stalled often and would not restart. In addition, the radio stopped working and the rpms seized. A local mechanic was called and they instructed the contact to disconnect the main negative terminal under the vehicle. The vehicle was towed to the local mechanic, but could not be repaired because an unknown ford part was needed. Harris ford (3710 van dyke rd, newport, ar 72112, (870) 523-5559) was contacted, but could not diagnose the vehicle for another two weeks. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Upon making a left turn vehicle completely powered down with no warning, after a second an audible beep and "stop safely now" message appeared. Vehicle had to be towed to dealership.
Power steering electrical system failed without notice.noticed that there is currently a class action suit against ford for this issue and other issues. Not on recall list at moment, and may have to pay for repair due to faulty design.
While stopped behind red light all screen system, sync system, radio including sound system went black. Did not start over till next day in the morning and as soon as start the car errors after error came up for nav system, phone connection. Had to reset every thing. These errors are coming up every day. There will be risk of losing other system including air bag, power steering, break and other important system while this system going off.took the car to dealer and service trained specialist told me that is my phone problem!!!after long drive when trying to take off car is shaking, there is big safety issue with seat belt.while driving, if for any reason unlock the seat belt there will be no warning light or warning sound that seat belt is off. If car is running and leave the car when you are back and start driving there will be no warning light and sound that seat belt is not in use and can drive all you want.after long drive while trying to take off car is shaking.
I have a ford focus 2012 se with winter and comfort packages. My vehicle suddenly swapped up from 79 mph to 81 mph when i pressed the down button to slow the car.
The contact owns a 2012 ford focus. The contact stated that the vehicle accelerated slowly on occasion. Other times, the rpms would race and the vehicle would jerk forward. The dealer stated that the body control module needed to be replaced. The contact stated that the dealer was not able to reprogram the computer to install the new part and had to re-install the old part. The manufacturer was notified and the vehicle was taken to the dealer a fourth time to have the new part installed. The vehicle was repaired, but the failure recurred. The sensors intermittently illuminated for the brake assist and parking aide. In addition, while making a right or left turn, the steering wheel locked intermittently more than once. The contact also stated that the clock intermittently shorted out and the time display was incorrect. The dealer provided an interim remedy and suggested that the contact turn off the gps. The interim fix remedied the failure as long as the contact used the feature to disable the gps auto clock manually each time. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 3,000.
Radio has popping and cracking its really loud may catch on fire.
The contact owns a 2012 ford focus. While driving approximately 55 mph, the driver side door unlocked and opened and the vehicle stalled. The contact was able to pull the vehicle over. The vehicle was towed to the dealer where it was diagnosed that the computer system needed to be updated. The vehicle was repaired, but the failure recurred. The contact inquired about returning the vehicle. The dealer was not willing to repurchase the vehicle. The manufacturer was made aware of the issue. The approximate failure mileage was 37,000. Updated 04/14/16*lj
Ignition switch failed to start vehicle promplyproblem progresseduntil today 12/10/2014 car would not start at all.
Driving up light incline on paved highway when traction control light flashes indicating a loss of traction. Seconds later car loses response to gas pedal, flashes "transmission system failure. Service immediately." after pulling over away from traffic and powering off then 30 second wait and on warning is gone and functions are restored. A week later problem comes up again, this time on interstate going 70mph. Cruise control is shut off automatically, no power to gas pedal, traction warning comes on, and same transmission warning flashes. Goes away in a second or two. Pull over as safely as i can while cutting off a semi-truck, power car off and on, all systems normal. Four days later pull out of parking spot with a hesitation of vehicle to start, then a vibrating in reverse. Drive around lot to exit, pull onto main road and same warnings/problems as usual happen. Now blocking traffic perpendicular to flow. Check engine light comes on, put car into park, turn off, and back on. Try to shift into drive. Won't budge. Turn off and on again. Try to shift again. No luck. One more time, wait a few seconds, then again. Car powers on drives to another location with check engine light on and thento dealer with no further issues. Dealer inspects, finds faulty tcm. Directly attributes this to manufacture defect and not to user error.
Driving down highway, car lost power, the check engine light and the traction control light came on.would not accelerate, brakes would not function properly to stop.when i finally got the car stopped in a parking lot next to my place of business, the car would not start up again, and when it did, it would not go into any gear.sat in the parking lot for 30 minutes trying to get the car to start up and go into gear.when it finally did go into gear, i got it to my place of business 2 blocks down and parked it.i am afraid to drive the car as it is a major safety issue.there have been recalls on the electric version of this car, but not the gasoline versions.this needs to be a recall on all of these models as there are several hundred complaints online about the same issue.ford will not do anything about these issues unless the car is taken to one of their dealerships, which in past experience, they don't do anything at the dealership except overcharge for diagnosing the car, and for them to tell you nothing is wrong with it and that they know there are issues with the cars, but they do not have a fix for them and they can change the parts, however that will not solve the problem and it will happen again.i have been told this by the manager at a dealership and he has stated there is nothing he can do to change the situation.this is a major safety issue and someone needs to look into ford for the same issues gm is having with their small cars.
The contact owns a 2012 ford focus. The contact had not experienced any failures prior to taking the vehicle to the dealer to receive a manufacturer's recall remedy. After the repair, the failure progressed randomly for longer than a year. Upon depressing the accelerator pedal, the vehicle was slow to respond and the rear tires locked when accelerating. The contact later experienced the vehicle stalling without warning. The contact had to coast the vehicle over to a fuel station and, after several attempts, the vehicle restarted, shook violently, and stalled. The vehicle was not able to be driven and was towed to the dealer for inspection. The contact waited longer than a week for the diagnostic results. The manufacturer was notified of the failure. The nhtsa campaign number was unknown. The approximate failure mileage was 40,000.
Car was running fine then turned it off and 10 minutes later would not crank. Car will not start.you can jump start it and it starts. Now cut it off want crank
The horn doesn't work all the time along with the doors not always locking or unlocking. The horn concerns me deeply. I don't have a radio haven't had one in a couple of months i filed a complaint a couple months ago. I'm a ford person and i really wish ford were take care if these issues. A horn is a pretty important safety issue with the car.
2012 ford focus. Divers side door latch did not secure andcar door opened while vehicle in motion and jeapordazied the safety of my son. After several attempts to secure door it was unsuccessful. Notified ford motor company and they advised no recall at the moment for such issue. Can only replace latch for cost of $640.00 dollars.i most recently took my 2013 ford fusion with the same issue and a recall was issued and door latch replaced,
There was a loss of power in february when i was driving so i took my car to ford and apparently there was a problem with the transmission.however, two days ago (july 27th), my car stopped working completely while i was driving.i was really scared since all power was off.then i have to try several times to turn on my car again.there was a loss of all changes, reverse position did not work.took the car to the dealer again and i am waiting for an answer. I do not want to drive the car until i know it is completely safe to drive it. I have a kid so this situation is very dangerous for me...updated 05-10-16 updated 12/13/2017
My electrical system was fixed bylocal ford dealer when i thought my transmission was the problem.they suppose to fix it butweeks after my dashboard went haywire and my radio stop working.i had to pay them close to 200.00 for the repairs.
Connector for airbags keep coming undone. We took in after seeing notification on dash showing airbag issue.paid 170 for them to put a new connector in. Less than a year later it is loose again. We cannot keep paying $170 for them to fix this.the switch just hangs under the driver's seat and we have made a point of not putting anything under there in case this was the problem.i have seen online where airbags are not deploying.could be a faulty switch underneath causing this to happen.http://www.arfc.org/complaints/2012/ford/focus/air_bags/problem.aspx
Radio has went out and now lights have become dim on the dashboard. Radio is completely off but still hearing static noise through the speakers.
Steering assist failure notice appeared on and off for nearly a year. Notice would disappear after turning vehicle off and straightening steering wheel. At 77000 miles, warning came on again and would not clear. This is a serious safety hazard especially if it happens while driving on the road. I was lucky it was just in my driveway.ford has recalled several cars of similar make and model for this same issue yet have not recalled the ford focus. This is a serious safety hazard especially if it happens while driving on the road. Ford needs to own up to their mistake and send a recall and fix the problem on all vehicles. I should not have to pay for a manufacturing defect. The car is now out of commission because i can't afford the repair and i am to scared to drive it as is.
The steering wheel would not move, there is an error message, steering assist fault.it happened before, but i turned the car off and back on again and it would turn.before this incident there would be times when the a/c fan would adjust itself, by going higher or lower and the radio volume would increase or decreases without any help from me. This particular time it would not move and i was forced to leave it in a parking garage overnight. While attempting to get it to work by turning the off and on the brakes went all the way to the floor, suggesting the would not work properly if i were driving the car.well, the car shut completely down and started to try to turn itself on without the key being in the ignition. After which it would not start at all.i had it towed in and of course it is no longer under warranty.
Takata recall:ok so i was driving the other day and all of a sudden my speakers made this thunder like noise and my stereo randomlywent out and stopped working. It was a rather loud "boom" which startled me and almost got me a swerve into another car. When i got to my destination i turned off the car, and then tried to start it back up again to see if maybe it would turn on , well it did, but now my car randomly does this like everyday! and it startled me every time!!!!!! which is dangerous because it could cause a serious accident!!!!!
Electronic power steering failure light keeps going on and no power steering is available.does reset upon restarting car. There are over 10000 online forum complaints about same issue. Ford was aware of issue and continued to sell the vehicle with this issue and the transmission control fault.
While backing out of a driveway the steering system failed, i rolled down a hill and into a wooded area. The system gave an indicator light of steering system failure and also the braking system did not engage. I lost complete control of the vehicle.
Our 2012 ford focus shut off at 70 mph, while simultaneously losing pwr str, pwr brk, & illuminating all inst panel icons as in (key on-eng off). Then while coasting to complete stop, car returned to normal ops & was able to drive away, never touching the ign key switch. Ford dealer cleared multiple codes, which they would not reveal. They did tell me there was a pcm communication failure in history, but could not find any reason for it. They also performed multipoint inspection, with no issues found. 1 month prior to incident the automatic clutch-oil seal recall was performed under warranty. (clutch & inner input shaft seal was replaced). Car has been ok since. This incident occurred while driving in rain.
We bought our daughter a 2012 ford focus and the power windows worked intermittently for awhile before they completely stopped working. I did some online research wondering if there has been a recall and noticed several complaints about the same issue. We did buy the car used and it's out of warranty but the power windows should not be malfunctioning on a car that is 7 years old. She can't even use a drive through or escape from her window if she needed to in an emergency! there were complaints of this issue from owners who brought the car new and were still under warranty as well. I am going to write to ford as well about the issue because it seems to be a faulty part from what i've gathered. This should not be a repair the owner should have to pay for when there is evidence that this issue has been a problem since the car left the assembly lines.
Shudder when taking off, seems to be from 1st to 2nd....or 2nd to third. I dont really know. Automatic gearbox.as well, my radio will crackle and pop then "freeze" no sound or control other than a very loud and distracting static and popping from the speakers. This has gotten much worse.
The steering wheel locks up and won't turn this has happened while driving and when i just start the car.i can put my key in the ignition and all the lights, radio, and chime works, but the car won't start. I had it checked when i got it started and the battery was fine and the altenator was fine and so was my starter. I have been having problems with my car for the past 4 years please help.
Received a message of power steering assistt failure then wheel would not turn and got very hard i was almost in an accident . It was in motion on the highway
Whether the car is on or off the speakers will make a high frequency pitch sound and a loud popping sound even when the radio is turned off.over the last two days this is done this three times while i'm driving it's very distracting i almost ran off the road.i am now to the point i have to wear earplugs just to drive my car, so i won't damage my ears.i have to video recordings of the car making the sound one when the car is on and one when it is off.however the format i have these videos is not accepted for me to upload to your site i will be happy to send it to you anyway i can.
I have a 2012 ford focus se that has a severe audio issue which impacts my ability to safely operate the vehicle. I understand radio issues are not technically defined as a safety-related defect. However this issue is so impairing and physically harming to me, i fear for my life and others while driving this car. The issue is a faulty car stereo electronics which create high-decibel thumping, popping, static, and more at random intervals and lengths while the audio system is on or off, with the volume turned all the way down either way. It is like a never-ending audio jump scare. Nothing is plugged into the car like a phone charger or speaker. I have found hundreds of people online with this same issue with their 2012 ford focus. In order to safely operate their focus, many reported completely disconnecting the audio system or replacing their entire car radio/audio transmitter for $800+. This issue has been escalating every drive, short or long distances. On my 40 min commute this morning, with my audio completely off, i was approaching a roundabout to enter when a huge audio thump and pop occurred and almost ran into a car in the roundabout. Thankfully they saw me and we avoided a crash. I am terrified of this happening again. I cannot commute to my job without extreme stress and crying. I do not have hundreds of dollars to replace my audio system. This is extremely dangerous.i was able to find a solution to the exact issue on focusfanatics.com, a ford focus forum. An electric technician with 40+ years of experience took a look at his son's ford focus 2012 pcb and realized the capacitors/electrolytic caps were made of aluminum which is apparently, "notorious for going bad in the electronic repair world." he replaced these and the son has not had an issue since. Another person on the forum reported this electrician's solution worked for them as well. All 2012 ford focuses should have this issue repaired in order to have a safe operating vehicle.
Takata recall: transmission malfunction
As i was driving all of a sudden a display stating "stop safely now" came on. I pulled over and the car would not go any further.i had to completely turn it off, open and close the door, and restart it to make it go again.it has happened 3 times now in the past few weeks.
The contact owns a 2012 ford focus. While driving various speeds, the front windshield wipers operated independently. When the front windshield wipers were activated, the wipers failed to operate. The vehicle was taken to the dealer where it was diagnosed that the wiper switch and steering angle sensor failed and needed to be replaced. The vehicle was repaired, but the failure recurred. It was later diagnosed that the main computer system failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.
Radio stopped working and very loud static noise comes from radio randomly. Dealer will not look at system without $90 charge. Noise is very loud and startling when it is going on even when car is off.
The contact owns a 2012 ford focus. The contact stated that there had been no failures until weeks after the vehicle was serviced for nhtsa campaign number: 16v643000 (latches/locks/linkages). The vehicle was repaired by champion ford lincoln (140 southtown blvd, owensboro, ky 42303, (270) 684-1441). The contact heard an abnormal noise in the area of the instrument panel and radio. In addition, the doors failed to lock. The contact felt that the recall repair failed to provide a permanent remedy. The vehicle was not repaired and the dealer indicated that the vehicle needed to be diagnosed. The vehicle was also included in nhtsa campaign number: 18v735000 (fuel system, gasoline), but the part was not available. The contact called to verify if field service action numbers: 14m01 (transmission clutch shudder/transmission input shaft seal) warranty extension and 14m02 (transmission control module) extended warranty coverage were serviced by the dealer with the manufacturer. The manufacturer was notified of the failures. The failure mileage was not available. Vin tool confirms parts not available.
As i was driving approximately 60-65mph on the garden state parkway my windshield wipers came on without me telling them to. They cycled through fast, normal, intermittent, off for 60-90 seconds per cycle. After the second cycle i decided to exit the highway and find a place to park and shut the car off. I then hear a thud as i come to a light, 30 seconds later i see smoke. I pull into the parking lot and see lots of smoke and some flames coming from under my hood. I turn off the car and the wipers keep going. I get out and call 911 and within a few minutes my car is engulfed in flames.
The contact owns a 2012 ford focus. While driving at approximately 45 mph, the vehicle stalled without warning and as able to restart. The failure recurred numerous times. The vehicle was taken to a dealer where the failure was undetermined. The vehicle was not repaired and the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the computer module needed to be reprogrammed. The vehicle was repaired, but the failure recurred months later. The vehicle stalled recently without warning and was able to restart. The vehicle was taken to the dealer where it was diagnosed that the power control module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 600.
Windshield wipers stopped working during heavy downpour.it was not fuses.
The car stalled while driving. The engine shut off and unable to restart. Had it towed to autonation in tustin and are refusing to fix it because part of the power module is broken. They are trying to say it has been tampered with. Reprogramming the power module is part of the recall. We have been without a vehicle for 3 weeks now, as this happened on 11/22. It stopped while driving on the highway which could have caused an accident. The car is not drivable.
The contact owns a 2012 ford focus. The contact stated that the engine stalled without warning on two separate occasions. The vehicle failed to restart and was towed to the dealer. The dealer had not diagnosed the failure. The manufacturer was made aware of the failure. The vehicle was no repaired. The failure mileage was 107,000.
The electrical power steering malfunction light will illuminate, when this happens this is a sudden complete loss of power steering making it impossible to steer vehicle. This occurred when the vehicle was in park stationary and also while in drive moving. It occasionally would happen. After the third or fourth time, the malfunction light remained illuminated and power steering loss remained despite try to restart car, this final time it did not shut off problem. Took vehicle into ford where i had to pay for a complete new steering rack and cbm. Cost $2,000 at ford dealership.
As i go driving on the highway, the instrument cluster shows a "stop safely now" message.the problem is that happens when the vehicle is in motion and losses all power, the power train goes death.this is a very dangerous situation specially when youre traveling on a pretty loadedhighway at 78mph. The only good thing is that steering wheel is still alive and brakes too.i had 90% of battery life and it was a hot day out there at 94f degrees.i did not take a picture of the instrument cluster but i have the message i received in my cell phone.
I started my car this morning, put it in reverse and began to back out of my driveway when the car locked up and lost power.i could not steer or brake and the car continued rolling backwards until it hit my garage and stopped.the lights came on my dash read "(i) steering assist fault".i turned the car off and on several times before the lights went out, the steering wheel unlocked and i was able to depress the brake and gain full control of my car again.i took the car to my ford dealer in kannapolis, nc (where i purchased the car) and they said the car would need to "duplicate the error" before they could diagnose it.i explained the car would have to be in motion for that to happen and i cannot stop the car if that happens again. I drive on the interstate and i am petrified this will happen while i am on the road and have no control over the car.the tech said there have beenhundreds of complaints about the loss of steering power on these fords, but that until ford issues an official recall there is nothing they can do to fix it.it could be as simple as a software update.
The contact owns a 2012 ford focus. While driving, the contact heard an abnormal winding noise. There were no warning indicators illuminated. The vehicle was taken touptown ford lincoln (2111 n mayfair rd, milwaukee, wi 53226, (414) 771-9000) where it was diagnosed that the transmission module needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and provided case number: [xxx]. The failure mileage was 94,000.parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *dl
Takata recall. The car will die in the middle of driving. Doesn't matter the speed you are going the lights on the dashboard will light up and you cant accelerate or decelerate the car will just die.
The horn has stopped working after 31000 miles, the relay and fuse have both been checked and are still good.i noticed it when i locked my car, and then when i pressed the panic button there was no sound as well as when i pressed the horn button.the horn should not be out on any car after only 30k miles, these cars seem to be wired badly which is a shame.
Was driving with my mom when all of a sudden her power steering gave out and it was incredibility hard for her to steer. I took over and drove home now i drove vehicles with out power steering before but this was by far the toughest steering vehicle i drove. It was completely dangerous and irresponsible of ford to not address the issue as of yet. Thankfully i was with my mom that day and nothing worse happened but it could have ended alot worse.
For a few months now my power steering has been not working when i turn the car on sporadically. To fix this i have been just turning the car off then back on a few times and that seems to fix the problem. However, now it won't reset and i do not have power steering at all. I had it towed to the dealer and after they charged me 140 they tols me that it needs a new rack and pin and it would cost 2400!!! ford issued a recall on several different cars for this same issue. How many more people have to be hurt or die before they issue one for this? i just had the transmission control module replaced under warranty and received a letter in the mail informing me that a recall was issued due to the fuel system causing major problems.
Car jumps from 2000 rpm to 7000 rpm immediately when wanting to go from 35 mph to 45 mph after being sluggish and almost hit another vehicle.at highway speed of 65, the car's power becomes so low it only goes 40 mph and had to put hazard lights on and get off highway.automatic transmission but have to put foot on brake and other foot on gas in city traffic on hill or it slides back to almost hit vehicle behind me.steering got so tight multiple times at 45 mph and all lights on panel came on and car stalled in middle of a major intersection and had to call police to ensure nobody hit my vehicle and direct other traffic.car shudders and vibrates and nothing wrong with tires, rims, brakes and alignment.
The contact owns a 2012 ford focus. The contact stated that all of the wires on the trunk lid were exposed. The vehicle was taken to the dealer who did not offer any assistance since they were unable to alter the design of the vehicle. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure mileage was 100 and the current mileage was 1,000.
Letter from senator isakson on behalf of constituent re 2012 ford focus issues. (attn: hanna yu).the consumer stated the vehicle had four major repairs and 6-8 minor repairs done to the transmission. The vehicle would jerk. Also, while in the middle of a making a turn, the vehicle suddenly stopped.
Vehicle central locking system locked the car while parked with the keys in the ignition.locksmith was called to force entry.alarm did not activate when door was opened.
Whenever it rains and i'm using my wipers they will just shut off randomly or they do a very inconvenient delay at the worst of times especially when it's raining hard. It's dangerous and you can't see. Oddly enough my horn don't work either. I got the car january 1st,2020 of course it was previously owned i got it from a used car dealerthe horn worked until i think march, 2020. I hit a bump and it's like it just quit after that then a couple week later i got a bump again and it started workin for a little bit. Then a couple days went by and it just stopped never to work again. Checked all the fuses they all looked good none looked blown. It's scary because so many times people will either pull out in front of me like they don't see me or almost hit me and i have no way to alert them that they almost him me and need to pay attention. Then there's the whole having to take off slowly if not and you take off fast it the car will jerk and stall and it does it really when sometimes when turning and now the rpm drop so low when idling it almost dies. I just replace the motor a couple months ago and it was doing this before the ne motor got out in just not as bad. And it's like you can press the gas pedal and push it but the car. Aren't beg jl and goes... It's scary to me and i usually always have my kid with me. It freaks me out because not only does it stall or whatever it's doing i have no horn to let people know to go around i know a girl i work with her daughter has the same car as me and stalking has gotta.
Car's transmission felt sluggish (hesitate to accelerate) after 15-20 minutes of low-speed driving (0-10mph) in a traffic jam. Ten minutes later, engine stalled on freeway at 70mph. Tachometer dropped to 0 and speedometer displayed was 0. Car restarted, and continued to be driven for 15 minutes. Gear disengaged when turning into a parking space, car rolled backwards. Power did resume after 2 seconds while constantly giving gas. Restarted the car after around 30 minutes, car stalled again few minutes later. Engine would not restart instantly. Only clicking noise was heard in the engine bay when turning keys. Waited 10-15 minutes to restart. Car accelerated to 70mph before stalling again after 1-2 minutes. Gear indicator was flashing. When the car stalled, engine raved with lost of power for 1-2 seconds. Car felt like in neutral even shifter was in drive. Tachometer then dropped to 300rpm and never rav again. Car was pulled over. The cycle of stalling and restart repeated 5-6 times until i arrived home. The next day car was drivable again (i only have a 5-mile commute). Similar troubles occurred three weeks ago when car was totally disabled after 20-30 minutes parking lot driving. Car hardly restart and refuse to go into gear. Gear indicator constantly blinked. I previously thought the issues were related to the usage of s gate, where it happened for two instance. There are 3 occurrences of similar troubles. First time was about a month ago when car refused to start, but it was perfectly drivable again after being cool down for a night. Towed to dealer but problem could not be duplicated. The reason that prompts me to write this report is due the lost of power on freeway which i believe is a safety related issue. Also, there doesn't seem to be a trouble code in the computer, which makes it hard for dealers to diagnose the problem.
The contact owns a 2012 ford focus. While driving at various speeds and attempting to accelerate, the vehicle hesitated to accelerate. All of the warning indicators on the instrument panel illuminated. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the engine had a leak and needed to be repaired and the brake line and circuit board failed. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 29,000.
The contact owns a 2012 ford focus. While attempting to start the vehicle, there was an abnormal sound from the front of the vehicle. The vehicle was taken to a dealer for diagnostic testing. The mechanic stated that it could be the air conditioner compressor and stated that the vehicle was safe to drive. The vehicle was not repaired. While driving approximately 30 mph, there was a smell of smoke inside the vehicle and noticed that the rear of the vehicle was smoking. The vehicle was towed to a dealer where it was confirmed that the air conditioner compressor and the belt needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 51,000.
My car just started flickering in and out. All these errors showed up on the dashboard. And now it wont start
I had just purchased ford focus used. The dealership told me, that my cause recall does not stand. Because it exceeded over 100,000 miles. They said it out of warranty. They told me to pay $3,400 estimation to fix the car. I told them recall don't expire. Also that ford manufactures tell me up to 2012-2017 have recalls on transmissions issues. I'm just upset they don't hold up to there standards with ford and i love ford motors. They car stalls and won't go into gear. It has difficulty responding to gears. I bought it used abs notice the problems. So i hauled it in to the ford dealership.
Myfordtouch:unable to be heard when i call from the car using my bluetooth connected phone (3 different phones used with same outcome).when driving in the car, directions, traffic, and trying to get the operator is not possible.(note:directions sometimes work if the car is not moving.)i tried working with my dealership (bob maxey ford in howell, mi, visiting them many times.the last time i was there, they brought in a ford engineer (because i had escalated my need within the ford company).after that it worked "most of the time" for a week, when all four quadrants on my screen showed power off for about 10 minutes then slowly each quadrant powered up.from then on i was back to where i was before ie no traffic, directions, operator, and phone use.bob maxey ford's service manager told me on my last visit that there was nothing more they could do.............i've had it!!i've paid for something that doesn't work..........:(
During a tight turn on a bendy road going about 55 mph the vehicle lost all power. As if someone turned they key off. Lights, infotainment, steering, brakes, everything was effected. Luckily steering doesn't lockup on a ford focus. And can be steered but without power assist. Once at a complete stop, the car could be restarted with no instrument lights on, as if nothing happened.
The contact owns a 2012 ford focus. While the vehicle was started, the gear shifter would not engage into reverse or drive. While driving at different speeds, the entire instrument panel illuminated. The vehicle was taken to randall reed's park cities ford of dallas (3333 inwood rd, dallas, tx 75235) where it was diagnosed that there was a transmission and electrical failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 100,078.
Car sitting in driveway. Went to start would not even turn over. Car completely locked out. Had it towed to winnerford in dover delaware. Car is not even 3 years old spent over $700 in repair work. Then on 4/14/14 car broke down again in driveway again. Had it towed to winner ford in dover delaware. Now the dealership replace the battery said it was completely dead. The battery is now even 3 years old! i am very fustrated and winner ford would not provide me with any credit or reimbusement of my expenses. They kept using the car is out of warrenty. I am a first time by of ford products will not buy another ford product or use a ford product even if it was given to me for free. Quality of their cars is awfull and the customer service at the dealership is even worse.kept hiding behind the warrenty terms.
Since purchasing my focus in november of 2013, i have had several issues with what appears to be the transmission that have caused me to fear for my safety as they have resulted in multiple near-accidents.i had the car looked at within the first several months of ownership and nothing was found, i then took the car back in when symptoms persisted and got the clutch replaced within roughly a year of buying. The symptoms subsided for a while, but have returned and are still an issue to date.issues are detailed below:the car often chugs when in motion, especially during acceleration from a stopped position.there have been numerous occasions where the vehicle will intermittently and unpredictably refuse to accelerate in a normal fashion.this happens both while moving around 20-40mph and also when coming from a stopped position - say waiting at a red light or when waiting to turn left at a busy city intersection.this is terrifying as i never know when the car will accelerate normally and when it will not - at least twice in recent history i have attempted to make a left turn from a stopped position, had plenty of time to get through the intersection, but the car struggled and finally made it through too close for comfort.other times, the rpms seem to rev up for no reason, and the car accelerates very quickly though the pressure on the pedal has not changed.though the has happened with less frequency, it is almost more frightening as i feel like i am not in control of the vehicles speed while in traffic. Typically this happens when coming from a stopped position as well.additional issues i've had include it rolling backward on small inclines - sometimes when brake pedal is sufficiently depressed and even momentarily when in drive and gas pedal depressed.
I drive a 2012 ford focus. I bought the car used in january 2015. In the fall of 2015 my car began jolting every time i put pressure on the gas, this was alarming. When it became worse, i bought the car to a ford dealership, and came to find that the transmission was recalled. To fix this ford had a strict protocol to fix the transmission in a 3 step process. The mechanics are only told to do step 1, and then if the problem persists months after the repair, continue with step 2 and so on. The transmission started jolting again a few months later, this time worse. I have been waiting a month for the ford dealership to get that part that will "fix" my problem, while i was assured the problem would not get worse. In that time a piece in the exhaust has also been recalled, neither one of my windows in the front two seats will go down, and the jolting has become incredibly unsafe. There have been two occasions where my car has just come to a completely alarming stop while driving up to 20 mph, on a busy two lane street. I take this street everyday to and from work. There is no other option. I avoid the highway completely now. I feel completely unsafe and on guard at all times while i am driving this vehicle. Because of my experience wth this car in only a year i will never purchase a ford vehicle ever again. I regret ever driving it off of the lot. I am only 25 years old, and can't afford to trade this in right now, and that is all i want to do. It is not a nice feeling to have a pit in your stomach every time you buckle your seatbelt.
"driver assist fault" again. This is the 4th instance that is happened in 3 weeks -where my car suddenly powers off while i am behind the wheel. The last three times it happened while my car was in reverse motion.today,it happened while i was in drive but stopped at a red light in downtown charlotte, nc. Someone had to help me push my car out of the middle of the road.occurred on my way to work around 3:30 pm est.
Power steering has been going "in and out" for about 1-2 years. Resolved temporarily typically by restarting engine. However, power steering permanently failed 9/9/18. Took my car in multiple times prior to this with no resolution. Looking at a $2100 bill to replace whole steering gear. Multiple electrical issues with cars computer. Called customer care stating ford knew about the issue (2017 dismissed lawsuit)-- but warranty was relied to get out of the cost responsibility. Mileage around 94-96,000.
2012 ford focus. Consumer writes in regards to parts being unavailable for transmission/tcm safety recall. *ld the consumer stated the dashboard illuminated "parking aid malfunction-service required". The dealer advised this was a recall and to contact the manufacturer. The manufacturer was contacted.
The contact owns a 2012 ford focus. The contact stated that there was a random failure in which the various instrument cluster gauges flashed and the vehicle stalled. The vehicle was taken to a dealer more than five times, but they could not duplicate or remedy the failure. The manufacturer was notified and provided no solution to the dealer for months. The vehicle was not repaired. The approximate failure mileage was 10,000.
While driving, the "driver side door open" alarm chimes, the lights flash on and off and the doors will not remain locked. They unlock and lock on their own while driving.
My first issue with the vehicle is a malfunctioning horn and front passenger side window. Then the transmission failed on me while i was driving. I had to have the vehicle towed to the dealership for service. Ford replaced the transmission after having the car for about a month. The dealership said they also fixed the horn. But that is not the case. The horn is still not working. I don't use the horn much, but i realized how dangerous not having one can be last week. I had to signal a vehicle backing up into the main road in order to avoid a collision. Since my horn was not working, i had to swerve. The vehicle is back at the dealership for service. The vehicle has been there for 3 days and they still have not updated me on the status of my vehicle.
The radio on the stock focus is dangerous. The random static and loud noises coming from the radio is a safety hazard it can sound like an explosion. I got anxiety so bad i had to remove my stock radio harness from the back of the radio.
In may of 2012 my car had the transmission completely replaced after being in the shop for 6 weeks. The cruise control would stick on and not shut off. The power windows and air conditioner both decided not work at the same time. I have had the struts replaces before 10,000 miles. The gas mileage goes from 14 mpg to 33mpg randomly. The car likes to roll back and not go into gear when driving. I replace tires every 6 months because the car eats my tires up. My favorite problem is loosing power when driving. I have kept all papers regarding the car in the shop. My first year of owning the focus ford paid for my rental car to be driven 17,000 miles due to my car being in the shop. I have asked for help with this car for 2 years with ford to be told i need to learn to drive.i am driving a car know that completely looses power all the time and the transmission sticks. I have had to wait 3 weeks for an appointment on nov 3 to get these issues looked at. My car is far from safe and i have expressed to ford i feel this car is going to kill me.i spent 30,000 miles driving this car when in fact i shouldn't had. The dealership can never find a problem on my car. The gas also can only put 10 cents of gas at a time in or gas likes to pour out from the bottom. Sometimes the gas knozzle can't fit in the gas tank because it closes up. Once again ford couldn't find a problem. I call the dealership and ford customer care each time there is a problem.
The contact owns a 2012 ford focus. The contact noticed a strong hesitation and delay upon applying the accelerator pedal. The contact had to apply force to the accelerator pedal to increase speed. A mechanic inspected the vehicle, but was unable to replicate or diagnose the failure. The mechanic recommended that the vehicle be taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The failure mileage was not available.
Our family took part in the recall campaign that was due to defective transmissions ford sold previously. (this campaign was not easy to discover). The car would stop in the middle of traffic randomly, and still does after the dealership applied the fixes ford suggested. My mother experienced total power loss twice and was almost in two accidents because of that. (the problem still persists). There are only 54,000 miles on the car and it is in great physical condition.
I have a 2012 ford focus sel sedan. I was removing some items from the back seat and upon closing the right-hand rear door the door would not latch. Tried locking the door remotely before closing. No effect. Tried jogging the door latch mechanism to see if it was stuck somehow. No effect. I have to tie a string to the door handle from the inside around the front passenger headrest in order to keep the door closed! to add insult to injury, the front-passenger door latch mechanism failed less than a week ago! a replacement part is on order for it from my local ford dealer. Fortunately, the front door will stay closed if it is locked before closing it, but this is still a ridiculous component failure.
Parking aid malfunction error: while driving 65 mph on a 3 lane hwy, the parking aid malfunction error appeared which caused the car to completely shutdown. Fortunately i was able to coast to the side of the road with no power steering, no power brakes without engine power. Pam message kept appearing and car would not start. Vehicle had to be towed to dealer. Ford is aware of this problem and fixed the vehicle under warranty via tsb# 15-0101 3068 w40. Ford even extended the warranty for the transmission control module to 10 years 150,000 miles. To have a car completely shutdown while driving 65mph on a 3 lane highway is very dangerous and life threatening. Especially on a highway with cars whizzing by at 60-70 mph.why isn't this tcm problem under recall? does someone have to be killed before any action is taken?
When exiting grocery store parking lot, as we pulled out into traffic, the car experience a sudden loss of acceleration/drive train power, while electrical systems started to flash, and electronic gear indicator transitioned from gear to gear. Rpms, were still registering and on acceleration, drive train was unresponsive. This happened all while in traffic, when oncoming vehicles were approaching. We turned on hazard lights and moved to the road shoulder. Powered off car for a minute, then restarted. Car started but still experienced severe hesitation on acceleration, and seemed as if it was struggling to stay on. Pulled onto a side street to get out of traffic, then after turning car off, it would not turn back on. After approx. 10 minutes, tried to turn on car again, and it started. Was able to carefully drive car home, however check engine light has now been illuminated. This will be the 5th instance (all instances documented by dealer, and serviced by dealer) that the car has had this issue, and we have brought it to the attention of the dealership, with no 100% remedy being given. Will be taking car in once again to dealership for service and hopefully resolution of this ongoing issue of hesitation on acceleration, and total failure of drive train during vehicle operation.
Horn has stopped working.radio crackling when car on and off, in motion and when still, does not work.
The passenger front window stopped working and i'm afraid there is an electrical short.
I bought my 2012 ford focus hatchback in july of 2011. Almost immediately i noticed problems.the problems included the car rolling backwards on hills, sputtering when stopped (like at a red light), jumping upon acceleration, & briefly losing acceleration while the rpm??s revved. I took it back to the dealership & they told me that the backwards rolling, revving & jumping of the engine was a trait of the car. I told them it was dangerous depending on where i was when these things happened (for example, at an intersection or in stop & go traffic with a car in front of me). They assured me that there was nothing wrong with the car. On october 17, 2011, the car broke down. I pulled out of a parking lot & pushed down on the accelerator, at first the car started to accelerate, but once it got to about 15/20 mph, the rpm??s began to rev & the car would not accelerate so i took my foot off of the accelerator & the car stopped revving. If i had been on a highway, this would have been very dangerous. My car had to be towed to the dealership. They reprogrammed the powertrain control module & transmission control module. The car would then drive, but the rolling backwards on hills, sputtering when stopped, jumping upon acceleration, & briefly losing acceleration while the rpm??s revved still continued & after several trips to their service department, the dealership could still not fix these issues. I then received a letter from ford referencing a customer satisfaction program 12b37 dated may 2012. It acknowledged these issues so i took it back to the dealership. Although they reprogrammed the powertrain control module, transmission control module again as well as the anti-lock brake system, the car continues to have the same problems. These problems could potential cause a wreck, injuring myself or others around me.
My passenger side window started having issues with not wanting to go back up after being rolled down.then both of my rear windows & my drivers side door started doing the same thing and now neither of my front windows will roll down at all.this started just after my warranty expiredand makes no sense considering it is garage kept and driven by 1 person.i hardly ever used any other window beside the driver side window so it makes no sense that all the other windows have had issues with not wanting to work properly before the drivers side did. Also my car has had a recall on it for almost 2 years and they still say the part is unavailable as of today. I am worried for my safety with the recall and also wondering if that issue doesn't have something to do with my windows working & not working sporadically
My car constantly smells like gas when i start it up after filling the gas tank up, the car dies when driving down road i have to pull over to start it because it dies while i am on the road so i have to pull over since last year the fuel reader stopped working causing me to die on side of road because ofrunning out of gas. The car still has transmission issues it jerks from time to time and the half shaft bearing and wheel bearings are currently going out in this car. I bought the car brand new at the ford dealership. This is car is a lemon i have owned over 15 used cars and never had a problem as much i have had with this new car.
Went to start my 2012 ford focus se on 3/3/16 and immediately received a message stating "power steering malfunction". The steering wheel felt like it locked up and was very difficult to turn. Thank goodness i was in my driveway and not on the road with my kids in the car! we were able to get the car to apple ford in columbia md where they ran diagnostics and said we need to replace the the steering rack, which will cost $1,950!! after reading the forums, complaints and pending lawsuits online, it is clear that this is a common issue where several models are being recalled. My vin has not been associated with that recall, but i'm desperately hoping that it will soon. This is an electric issue causing the power steering to fail, and it's happening to so many ford owners. Please take action!
I was having issues with the electrical problem the horn went out for a period of time also the radiois not workingas well as the airbags did not deploy when i was recently in a vehicle accident i am lucky to be alive.i was making a left hand turn onto a road and was hit from the side the impact was enough to make my engine dismount but my airbags did not deploy.
The contact owns a 2012 ford focus. The contact stated that the plastic glaze on the windshield separated from the glass, which caused poor visibility. Also, while accelerating from a stop, the vehicle hesitated and made a bucking motion. The dealer stated that the computer needed to be recalibrated. The vehicle was repaired, but the failure recurred. The manufacturer was notified. The failure mileage was 27,000.
Car started on the right side of the car windows stopped working and the lights started blinking . Dealer replaced right side module . Then next was the blue tooth stopped working and the whole touch screen blacked out . Dealer replaced sync module and new touch screen . Next was the wipers coming on by there self .dealer replaced wiper sensor . Next was the door locks surging without a key in and dash cluster floating . Dealer replaced drive module . Right now the transmission is not working properly . I am just scared the death that the car is going to catch fire while driving the car .
I bought my vehicle in 2015. 2 months after i bought the car i was driving on the highway and the car shuts off. It was towed and fixed by ford stating there was a recall for the computer system.as time went onthe vehicle would stall and jerk switching out of gears. When i took it to ford they stated i needed a new transmission but it wasn't the part covered under the warranty. In october i was driving and the indicator comes on stating transmission hot. The car from there would not reverse. I was in a different state on vacation and had to take the vehicle to a local shop due to ford not being able to see the car for a week. It was stated the vehicles transmission was gone and i would need a new one. I spent over $1900 on a rebuilt transmission only for the car to still be slipping in and out of gears. If i am making a turn the car stalls and jerks before it picks up.
At 48,000 miles my horn stopped working
Radio starts to pop and sound like machine gun fire. It goes off and on irregularly and even does it when car is turned off. Sometimes it will work for 10 minutes and then the popping and gun fire begins again. I am afraid that someone will think i'm shooting as them. If it comes on while driving, it is very scary. Could cause an accident.
The contact owns a 2012 ford focus. The contact stated that the vehicle failed to start. The contact stated that several attempts had to be made before the vehicle would start. The vehicle was towed to the dealer for diagnostic testing. The contact was informed that the engine control unit (ecu) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.
The contact owns a 2012 ford focus. While driving approximately 35 mph, the steering assist module warning indicator illuminated and the steering wheel seized. The contact had to turn the ignition switch off and on to be able to resume driving. The vehicle was not diagnosed nor repaired. In addition, while exiting the driveway, the vehicle jerked and lost power. The manufacturer was made aware of the failures. The approximate failure mileage was 87,025.
I turn the key and the focus doesn't start.at first the dealer said the problem was with the key - they were receiving an error message. The second time, the problem was with the part that read the key and they replaced it.the third time they said they didn't know what the problem was. Sometimes i can hold the key 2-4 seconds and the focus will start.other times after holding the key a few seconds, i release the key and the focus starts.
I purchased a new 2012 ford focus ev on june 7, 2013.twice (still in june), while driving at speeds approximately 50 mph, the "stop safely now" warning came on and the vehicle lost power.both times i was able to restart the vehicle within a couple of minutes.i made sure to note all the indicators to provide the ford service techs as much information as possible.when i brought the vehicle in to be serviced, the technicians professed no knowledge of the issue and contacted ford for support.they could not repeat the issue and the car had no log of the events.finally, i was told the problem was a faulted power control module (pcm).unfortunately, this part was on a national backorder for 6 weeks (probably as a result of the known problems).after the part was finally replaced, i was told that the pcm would not program correctly, and that the transmission control module needed to be replaced.end result, i have my vehicle back, just in time to take it back for a recall.at least it hasn't stalled ??. Yet.
The car radio goes off the windows don't go down and the transmission went on the car out off no where when i maintainmy car every 3 months and as needed
The car has more than three major recalls .and ford don't have the parts for repairs.. Airbags ,electronic clutch. And some other problems with nopart s coming in!!!!! car has not been repaired.l have taken it in four time and told the parts are just coming in.temp repairs i am so so very tried of this! i have been a ower of 4 new fordscars. And a customer for ford & gmc not again.
The new vehicle was purchased on 9/3/12. Calls to the service department began on 9/5/12 for complaints of 'bucking and jerking' of the car in low speed shifting. The car was accepted on 9/8/12 for repair of multiple paint chips on the front of the car and for evaluation of the shifting irregularities. Upon delivery of the car (53 odometer miles) the customer was informed that the paint chips had been repaired and the transmission computer was reset. The computer reset was not recorded on the service agreement for that date. On 12/5/12, the car abruptly stopped accelerating and metal grinding prevented use. The car was held from 12/5/12 until 1/8/13 (35 days, odometer reading 7,068 miles) for repair of a broken rear window channel, repair of transmission with replaced clutch. On 1/23/13 the vehicle was towed again due to not starting during multiple attempts by the owners and the tow truck driver.the vehicle was returned to the owner on 1/25/13 with a service report noting a weak battery. The battery was charged by the service provider and no other service codes were reported. On 1/28/13, the steering wheel required both hands to turn and the car narrowly missed going off of the road. Upon attempt to restart, the ignition was weak and multiple warning lights displayed on the dashboard. The odometer reading reset to '0' and the mpg reading went blank. The car had significant change in ignition sound and with uncharacteristic humming noise and was turned off again. When the car was on the tow truck with the ignition off, key out, and door open, the radio began playing and could not be manually turned off.the car was transported to the dealership. As of 2/3, the car has been out of service for 46 days due to multiple infractions. The vehicle has had symptoms of stalling, failure to start, and loss of power steering. Alternator being replaced 2/4.
The contact owns a 2012 ford focus. While driving 15 mph, the horn failed to sound. There were no warning indicators illuminated. The contact also stated that the key fob failed to work. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 99,500.
Now when i start my car, the music may play for a couple seconds and then the loud popping takes over. Whether the volume is on "1" or "10" the noise is just as loud and startling. I would simply turn off the power to the stereo, but this did not seem to alleviate anything. Although not as consistent, the noise seems to intermittently come even if the car is turned off and the key not in the ignition. As stated, this noise is very loud and startling. It startled me enough that i accidentally jerked the wheel out of reflex while driving down the highway yesterday. Music is a luxury, but having the crap scared out of you by your own car while driving is a giant safety issue!!
The contact owns a 2012 ford focus. While operating the vehicle, the engine, battery, and oil sensor indicatorsilluminated before the vehicle shut off. The cause of the failure was not determined. Hines park ford (56558 pontiac trl, new hudson, mi) and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was 94,000.
Speakers have a static popping noise and then the computer stopped working, it went even turn on....
The contact owns a 2012 ford focus. While driving 65 mph, the instrument panel lighting turned off and the battery saving warning message illuminated. Shortly after, the check engine and abs warning indicators illuminated. The contact stated that the vehicle seized in the middle of the street and was unable to be driven. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline), but the part was not available. The manufacturer and dealer were not notified. The failure mileage was 155,000. Parts distribution disconnect.
My car has transmission problems. Every single time i start and stop the car shudders and hesitates. The car is unsafe to drive. Also the car's cruise control broke within 3 months of owning the car, it was fixed and then broke again a month later. And hasn't worked in 2 years. This car is junk. I have taken it to three different ford dealerships and they refused to fix the problem. They would tell me there was nothing wrong with the transmission it was the way i drive. Every time i took it in for the cruise control ford would tell me that they were unable to fix the problem because the cruise was working that day, when it never worked for me. They refused to fix the problems and i finally ran out of a warranty and gave up. I don't have the money to pay to have this car fixed when i bought a brand new car i college to not have to worry about getting work done to a car. This has been the biggest disappointment and i just want them to be recalled. Ford owes it to all the customers that are currently stuck with this car and paying big money for a car that doesn't work. I don't not feel safe allowing my family in the car because it is too dangerous to drive. It stresses me out on a daily basis having to drive this car and never knowing when it's going to stop working. I have been having there problems since i bought the car in july of 2012.
While driving the car was making very loud cracking noises as if it was because of my radio.when i stopped the vehicle it was still making the loud static popping noises even with the key out of the ignition and radio off.when the stock radio was removed it was very hot and seemed as if it was on the verge of starting a fire.
Loud popping and crackling noise then inop radio.stationary or in motion. Diagnosed by ford as consistant with other radio falures where the acm is faulty. Advised fix was replace @ $800.
After numerous times going to the dealership my check engine light keeps coming on my car doesn'taccelerate,it stalls and has a burning odor. I have been stuck on expressways with my 3 month old twins, twice and it is scary. Ford knows of these transmission pronlems, ..tmc, pmc are terrible in these cars, and then they want you to pay ridiculous prices for mistakes.
The rear tail lights are subject to a "brake lamp bulb fault" due to the shoddy wiring and wiring harness that affixes the wires to the trunk lid. After many open and close iterations of the trunk lid, wires become brittle and fray, and eventually fault. The problem is widespread throughout the forums with many individuals resorting to cutting the cables and resoldering or reattaching them with reduced wire tension. This is a major problem and can cause potential rear end accidents when the brake and tail lights fail to illuminate.the fault appears as soon as the car turns on, and can sporadically go away when driving. As sporadically as it disappears, it reappears and remains. This is absolutely a design flaw with wiring not shielded in any way and simply wrapped in tape.
Notice came up on dash monitor "steering assist malfunction-needs attention". After re-starting the car you could steer it, and took it to a ford dealer and was told it needed a "steering rack" at a cost of $1600.00, not covered on the "drive train" warranty, even though i was told by the sales man from a different dealer where i bought the car, that a new steering rack had been installed at just over 3000 miles.the car now only has just over 45000 miles on it. Not happy! car was not moving when the initial "needs attention" message appeared, it was parked in a parking lot, and just started to go home from work.
My car was in the shop about 4x's in 1 month. Issue began driving about 45 mph. Went to accelerate felt a sudden jerk & nothing. Look down to see my drive light flashing & am steadily decreasing in speed with no way to accelerate, like in neutral. I luckily was able to get out of oncoming traffic, put the car in park which began to flash. Accelerated a couple times to be sure it responded before driving but the service engine light was on. Driving again, about to make a left turn, not a mile down the road, same thing happened. This timeput it in park, accelerated & nothing. Shut off my car to reset it & my car would not turn on. After waiting for the tow truck, the car would just not turn on, everything related to the battery would turn on but the car didn't. In the shop this 1st time a total of 3 days, still unsure about it being fixed (because they just fixed the "electrical" part, not the issue) lo & behold when i turned into my neighborhood same thing happened (drive light flashed & accelerator didn't respond). I get home to park & turn on my car, after attempting to turn it back on, nothing. Another tow truck came the next morning to get it, this time my car was there 7 days. After 2 days of driving the same thing happened i was on a hill almost began rolling backwards into another car until i put it into p & pulled the e break. Car went in they stated that they figured it out & i hoped 3rd x's the charm. Nope, i was on a highway had to pull over away from oncoming traffic decrease the risk of me being hit. 9 days in the shop after ordering a transmission control module for my car & replacing it, it works. Although i was just informed that the same thing is now happening to a friendwith a 2013 ford focus. It's something that needs to be looked into because loosing the ability to accelerate in the middle of traffic is very dangerous life threatening & scary.
Twice in the last month this car has stopped running, all the dash lights come on and it will not accelerate.the most recent time, my daughter was driving back to school in lubbock, tx going 80 mph when it shutdown.she tried to pull over but almost wrecked due to the fact she had no power brakes.i have seen many reports on the internet and youtube videos documenting the same thing she had happen to her.when she took it into the ford dealership they of course could not find an issue and they would not give her a loaner or rental car during the time it took them to look at it.this is obviously a safety issue with ford not having a fix.at this point, if i wasn't upside down on the car, i would trade it in on something different and it wouldn't be a ford.i digress.
I havea 2012 ford focus. Only a year after buying this car i began to notice issues with shifting while driving and even complained about transmission issues to my dealer. I was told this was "normal operating condition". Before the implementation of the fors customer service program happened, there was a minor recall to reduce instances of rolling back on hills. I took my car in to have that fixed only to have more intense issues surface later. My car has been in the shop for diagnostics more times than i can count with no real results on the transmission.in october of 2014 -2.5 years after purchasing a brand new car. My transmission officially failed as i tried to merge onto the highway. Ford issued a not-quite-recall announcement, and i took my ford in to get the repair service done with 51,095 miles on the vehicle. I had transmission components (seals and clutch) replaced exactly as was instructed by ford motor company. 10,000 miles later, in april 2015, i began experiencing the beginnings of the same issue again. It would seem that whatever ford corporate claims is the issue is not the case or that the fix ford corporate isn't an actual fix. More than this, i've been instructed to do the same replacement process when ford confirmed that the same issue was happening and the same outcomes were imminent. I ordered the parts on 4/16 because they were on back order and not available. 2 months later, the parts needed to do this are still not available. I'm lucky that my highway merge stall-out didn't end poorly the last timebut not knowing whether accelerating is possible or when your transmission will fail is scary. The fact that this is happening at 60,000 miles is inexcusable and unsafe. This "program" allows ford to avoid fixing the issue and leaves consumers in an unsafe, unreliable and financially draining situation.
Driver's side front power window motor failed and needed to be replaced.
I have 2012 ford focus with about 85,000 miles. Since 2014, i've had my tcm reprogrammed several times and then replaced in dec 2015 under the extended warranty after it completely stopped working. I brought my car to ford again in july 2017 because my steering locked up while i was attempting to back up in a parking lot. I was told it was the epas system, and it would cost about $1,800 to replace since it's not covered under warranty. At their insistence, i paid for the replacement. I also made a complaint with the national highway traffic safety administration at that time. Since july, i've have been back to three ford dealerships - first two times because of a grinding noise (they couldn't diagnose it then but have since said it is my clutch) and a second time this past tuesday (9/12) after my car basically short circuited in a parking lot on monday and it started lurching forward while trying to reverse...simultaneously my breaks locked up and my steering locked up again (my sound/radio display/front buttons were also intermittently not working). Jc ford did some "reprogramming" but said they couldn't duplicate the issues and told me my clutch would need replaced eventually but ford would not cover it until it got worse. They told me these problems were unrelated despite me insisting they all felt similar while driving the vehicle. Yesterday (weds, 9/13), while attempting to turn onto a highway, my car again "stalled"/short-circuited (not sure what exactly happened - but the same thing as the previous times) and my breaks locked up and i couldn't move the vehicle from the middle of the road. Fortunately, i was able to get it out of the road after turning it off and on several times. I immediately took it to a ford nearby and am waiting to hear if they find anything else. I am now scared to drive my vehicle despite ford looking at it and "fixing" it several times.
I have a problem with the clock spring, connects power to the steering wheel controls, cruise control, sync, and more importantly the air bag. I have already had the clock spring replaced 2 times, i need it replaced again.driving down the highway the cruise control will just shut off at times, i can be in the middle of a lot of traffic.my biggest concern is that the airbag may not work if i am in a crash.ford says they don't have a clock spring problem, but again i need it replaced for the third time.i have problems with cruise control many times per day.
While driving, would hear loud popping sound from speakers and radio would cut out completely. Would have to restart car to get radio to work. Popping sound is so sudden and so loud it literally scares me while i'm on the road. This is a potential hazard as i could easily cause an accident from being startled by the sound these speakers make. Several other ford drivers have expressed having this same issue.
Both front electric windows work intermittently. Motor misfired at 50mph.
During times of frequent stop and go (accelerating and de-accelerating) the car shudders and acts like it is going to stall. It does notaccelerate or de-accelerate properly sometimes. I did not notice until about 40,000 miles and have had this problem ever since. Some model of ford focuses are under recall,however when i went to the dealer they said my car specifically was not being recalled yet it was exhibiting the same issues.
My car wont start,radio,locks ,lights all work. But upon turning key,wont start. No noises . Sometimes the remote start will work. If it does not start ,it will keep trying to start it over and over without me even touching the remote again.it will start about 1 out ofevery 10times .keep trying and sooner or later it starts . 2012 ford focus , might be ignition switch ?
The vehicle came to a complete stop in front of the caldecott tunnel that separates the east bay to contra costa county.the vehicle stopped in the middle of traffic during commute time.also resulted in a terrible backup on the highway.spent over 3 hours dealing with this break down that included finding care for our children and finding someone to pick her up at dealership as it was after hours.
'my two sons were driving east on i-10, near schulenburg, tx, at the posted speed limit of 75 mph, when the vehicle engine and related components shutdown (no power steering, no engine, no nothing), without any prior notice.it is by the grace of god that they were not injured or killed by the 18 wheeler truck behind them when the vehicle engine failed.the vehicle was towed to a local ford dealership, tommie vaughn ford, who diagnose the culprit part to be a defective transmission control module.ford has issued a field service action (number 14m02) regarding said part.however, ford needs to recall all affected vehicles for this problem before someone is injured or killed.
On 1/23/2013 at appox at 10:15 am i was driving to work! i was driving west bound 10 fwy! i was going about 75 mph in the fast lane. When all of a sudden the car speed drops to 30 mph in a matter of seconds, i right away turn on my hazards! but do to the fact that i was` in the fast lane it was very hard to get over safety as the car felt like it was going to turn off. I was very scared and afraid for my life i honestly thought that i was going to get hit and end up in the hospital.the thought of not making it did cross my mind. I tried pushing the gas petal to regain speed as the car did not allow me to do so. The rpm cage was going from 0 to 7 with in seconds. I begin to attempt to get the car over to my right shoulder towards safety. All i can see throw my rear view mirror and hear was all the cars that started honking at me, flipping me off, barely messing me as all the carshad to swerving around me. I begin to shake as it was a very scary feeling being inside the car while all you can do issee which car will me the one that's actually going to hit my car and the chain reaction that it could have caused. As i get over the four lane trying to not get hit by the speeding cars, the car turns off and i am now stuck in between the 10 fwy going west bound and the interchange to the 57 fwy going north and south bound. Now being stuck in the middle of these two busy fwy's i felt my life was in extreme danger as my mind didn't let me concentrate because all i my mind could pay attention to, was the rear view mirror as i seen the cars again swerving from hitting me and all i can hear again is the cars honking at me. Iget on the my cell phone and call [xxx] for help !!!!(husband) we called ford roadside service!!!! and the tow company was there with in 20 mins !!!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 ford focus. While driving at any speed, there was a loud booming sound coming from the stereo module intermittently and without warning. The failure occurred even when the power was turned off. The vehicle was taken to a mechanic who diagnosed that the entire stereo module needed to be replaced. The manufacturer was notified.the vehicle was not repaired. The approximate failure mileage was 55,000.
Vehicle started up but the display screen that is visible behind the steering wheel was black. Shut off vehicle and tried to restart but the vehicle would not start. Also, i had no headlights and could not shift into neutral but the radio worked. A week previously to this incident my date on the my touch system changed back to 4/20/2011 and the time wasoff by 2 hours previous to the current time. It eventually went back to the correct date and time by restarting the vehicle several times with a delay of about 5 minutes. This is the second time in a month that i had to have the vehicle towed in for repair.
The contact owns a 2012 ford focus. While driving 30 mph, the doors on the vehicle locked and unlocked automatically and the tcm light illuminated. The contact stated that the failures occurred after the vehicle was repaired under a manufacturer recall for a system update. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,817.
The car was operating fine up to the point after it was parked at a nearby strip mall. After returning to the car, the car would not start. The dash lights come on, radio works, etc but the starter acted like it was not even getting power. I thought the vehicle had a bad battery, after multiple attempts to jump start the car, it finally started. Once the vehicle was running, i put it in reverse and it would not move as if it was in neutral. I checked the dash indicator to see if it was in reverse and the shift indicator had nothing highlighted. I put it back in park then it highlighted the "p", put it back in reverse and again it acted as if it was in neutral. I rolled back a bit and put it in drive and it still acted as if it was in neutral. It would not engage the transmission. I thought it could be due to a low power battery which also had acid leaking so i replaced the battery with a new battery. The car wouldn't start again but everything else worked (i.e. Radio, dash, a/c blower, etc). I let it sit a day and tried again the following day and it started right off the bat. I put it in gear and it went into gear this time. A couple minutes later, an incline assist warning came up on the radio screen and the traction control and abs alerts were lighted on the dash. Suddenly, the car would not go into gear again. I turned the car off and started it back up which it then went back into gear with no problem. I did research online and found others were experiencing the same issue. Some even while driving, which makes me very uncomfortable to think of that happening on an interstate. I contacted my ford dealer about the issue and they denied ever hearing anything about that type of issue. Extremely frustrating as this could be a potential safety hazard where someone could get killed and ford is playing coy to cover themselves. Does ford care about human life?
Stereo will work for about 30 seconds and then there will be a loud popping and high pitched frequency of static, even with rhe radio volume on 0 or with the radio off. Could cause a driver to swerve off the road resulting in a crash or a fire to start from faulty wiring.
The contact owns a 2012 ford focus. The contact stated that the vehicle was not shifting into gears properly, would stall sporadically and would jerk intermittently. Additionally, the steering wheel would often seize. The vehicle was taken to an authorized dealer several times who had not been able to replicate nor diagnose the failure. The failure recurred and the dealer replaced the transmission and transmission sensor but the failure recurred.the contact also mentioned that the lights intermittently illuminated and the radio was making a loud noise when it was powered off. The vehicle was taken back to the dealer who then diagnosed that the computer chip in the fuel pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
The contact owns a 2012 ford focus. While driving 60 mph, the contact heard an abnormal noise. There were no warning indicators illuminated. The noise continued when the ignition was turned off. The vehicle was taken to lithia ford lincoln of boise (located at 8853 w fairview ave, boise, id 83704, (208) 398-2106) where it was diagnosed that the electronic system/transmission and acm cord from the steering wheel to the radio needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 129,000.
The contact owns a 2012 ford focus. The contact stated that while driving approximately 65 mph, the stop safely now warning light illuminated as the vehicle stalled. The vehicle was taken to dealer where it was found that the high voltage cable had failed. The vehicle was repaired. The contact also mentioned that the failure recurred several times. The manufacturer was not contacted about the failure. The failure mileage was 7,500.
I was involved in a car accident and my car slide across a highway, hit a median, and came to a stop hitting a tree head on. It demolished the drivers side and no air bags deployed. I unhooked my seat belt and merely leaned against the door. To my surprise, it opened by itself and i fell out. Consequently i was laying in the snow and mud for 5 minutes before a good samaritan pulled me out of the mud. I submitted my car to a ford dealer/bodyshop to correct any recalls last year, and i have proof that this wasn't done properly. Now i have i hurt disk in my back as well as little mobility in my left leg.*dt
I started my car ignition, began to back out of my driveway. After about 2 - 7 seconds, the power steering froze up and a caution light lit up on my dash. It reads: power steering assist malfunction, check manual.or words very close to that effect.this has happened about 10 - 15 times since approximately september !8, 2014. I took it to ford dealer and they changed the battery.they showed low voltage to the steering...or something to that effect.it did not fix the problem.the exact thing keeps happening. It happens right after i start up the car.i turn off the ignition, restart the car, and it works okay after that.
Radio made a very loud static and popping noise that sounded like my car was being shot at and the windows were breaking while i was on the highway doing 60mph on my way to work. I was lucky it was very early in the morning and not many cars were on the road because the sudden sound caused me to swerve into the next 2 lanes. I took the car to 2 different auto mechanic shops and was informed that this hasbeen an ongoing issue with the ford focus for years, and that the radio electrical system would have to be replaced.
I have recently had an ongoing problem where my dash lights turn off, head lights turn off, radio turn off, and a message comes on the dashboard saying "hill start assist unavailable".the radio turns back on after about 20 seconds. The dangerous part is when the speedometer shuts off and i cannot tell how fast i am going. I have contact the dealer about this problem, and taken the car in for service on this and they claim there is nothing wrong with the car. I already had a problem with my transmission where i had a full replacement and they are refusing to take any action regarding this problem. This vehicle is unsafe for anyone to drive until they figure this out. I dont know who else to contact regarding this issue since i have gone to ford, the dealers, as well as independent shops and they all claim they cant find a problem.
When you go to pull out the car wants to jump an stall then u be going down the road some an the engine light will come on an the transmission dont want to go out of gear the way it should i have a 7 month old grand baby an it scares me to drive something thats so defective. Please respond to this. Had it check at fors an they still ant fixed it
Power steering quit and driving was almost impossible for a few blocks.power steering then came back intermittently.manual said to shut vehicle off for 10 seconds and re-start.that worked for a few weeks and now steering is going out all the time for a few seconds at a time.
The contact owns a 2012 ford focus. While backing out of a parking space, the steering wheel stiffened and failed. Also, the instrument panel lighting remained illuminated. The issue recurred multiple times. The vehicle was towed to the dealer, but the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was notified. The vehicle was not repaired. The vin was unknown. The approximate failure mileage was 60,000.
Loss of power steering while driving, my speed was 60mph, no warning all of sudden i couldn't turn or maneuver the steering wheel. Very dangerous
Started car and dash light indicated the following message, "transmission malfunction. Service now"like many others i have seen online.it also states engine needs service
This car has been the shop 4 times for the same problem. The car randomly does not start for a period of time, absolutely no rhyme or reason.it does start eventually.everything electrical comes on, interior lights, a/c, heater, radio, exterior lights, just no engine.the problem only occurs after being driven.in other words, it never happens first thing in the morning after sitting all night, it never happens after a full work day (sitting 8 hours).the longest period of time it has set and still not started is about 3 hours.the problem also never occurred until they had to replace the transmission.
Wires in the trunk completely broken. Symptoms: trunk won't unlatch, renders the trunk useless. My license plate light flickers. Also, i have to manually turn off my parking lights. They should turn off once locking my doorswith my key fob, but they remain on, so i turn them off manually otherwise they'll stay on this draining my battery. Each time i turn on the car, as soon as i shift into drive/reverse, the car begins to beep at me and the dash lights up saying 'luggage compartment lid open' which is very distracting. This happens every time i turn the engine on after shifting into gear. After researching my problem, i've found that many other drivers with similar years of ford focus have had the same issue. After i fixed the wires myself, all of these symptoms went away. I'm surprised how many issues those broken wires have caused.
The car cuts off while in motion. At times it will shut off at stop lights, in the middle of traffic or just stop accelerating. It may start back after restarting the car.
The contact owns a 2012 ford focus. The contact stated that the horn started to fail periodically and then stopped working completely. The dealer was not contacted. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 133,000.
Was driving car and randomly a warning came up ' power steering assist fault service required'then power steering turned off. Turn car off turn back on fix the problem. Then problem came back and has not gone away. I have no power steering.radio has been acting strange since purchased car
When entering the car i hear a static sound , check radio and it's off. When i turn off motor and go out and then come back in as a static sound from the radio like it's on
Power steering electrical rack.i prepared to leave work,check engine light showed issue with electronic steering.two weeks prior to this event,my radio system(loud crackling)failed.with no power steering assist,drove home,two miles.i called ford dealer to have car tower to their shop.
2012 ford focus. Consumer writes in regards to engine, transmission, drive shaft and electrical system problems.*tgwthe consumer stated the vehicle would jerk forward, hesitate and would not go into gear fast enough when changing lanes. The right passenger power window was slower that the driver's side, the door locks would not open properly. Updated 05/25/12
The horn has stopped working. It worked the first few weeks we had the car, and it no longer works currently. Fuses and relays were checked associated with horn function via owners manual and were not the source of the issue.
I was driving in a residential neighborhood when an error message displayed on the dash computer indicating that there was an issue with the power steering.i was in the middle of a turn onto another street when the power steering went out.this was not the first time that the power steering went out.i have experienced the same issue at least 5 times.on the most recent occasion noted here, the power steering control module (pscm) had just been replaced at my local ford dealership 4 or 5 days previous.i was told by the dealership that both the original pscm and the replacement pscm were part of the same batch that were apparently defective from the manufacturer.my car is currently having yet another pscm installed by the dealership.if ford is aware of a defective batch of pscms, a recall should be issued.i am also concerned that the first outage of the original pscm took roughly 2 years to manifest, while the second pscm went out in less than a week.i am not sure if that indicates a broader electrical problem with the car, or was simply a coincidence that the second pscm went out that soon after replacement.
My first encounter started in march with a warning condition indicating a default in my steering assistance only when i would turn on the ignition, i called ford dealership and was told it would go away by turning of the ignition and turning it back on.,and it did go away. Now in august, i was driving on freeway and the warning light came on again while driving and the steering wheel became very hard to steer, i was able to make it to a safe stop on the shoulder of the highway.that was the most scariest for me while on the highway. God was with me..
First time was on 15 march. Took focus in for wipers not working driver side stops. Ford replaced motor for wiper on driver side. On or about march 27 while driving to work wipers quit working. It was raining out.i drove about 20 miles with the wipers stopping 30 plus times. Drove to ford dealership and left car there for over a week. They replaced both motors.picked up car 5 of april.now april 14 raining out driving home from work and wipers stopped 6 times.
Loss of power steering on public road. Power steering assist failure
I recently submitted a complaint and received a purge valve recall from ford. The vehicle was taken in on sept 6 and repaired. On sept 11th i went to start the vehicle and it hesitated to start. I tried again it started and a notification came on stating transmission malfunction service now. I had my transmission fixed in october 2018 and still have had constant issues. The car still stalls and goes in and out of gears. The car hesitates when turning or pressing on gas to accelerate. After a recent oil change the employee tried to change my headlight as it went out and 4 bulbs later he determined the wiring on the vehicle is horrible.on nov 2nd my car hesitates to start and check engine light returns stating transmission malfunction. I brought the car into a shop and they thought to change the battery and pulled a code showing clutch position sensor in transmission.the passenger rear seat belt also has a malfunction. Im still paying on this vehicle and still have 11000 to go. Every year there is a constant issue. Im not covered under the warranty and when i was at the dealership stated the car didn't need work and wouldn't repair it. My biggest fear is driving with my children and the car stalls while turning and someone getting hurt. Ive spent thousands of dollars on this vehicle for the same issues within this transmission and ford doesn't want to fix it.
The contact owns a 2012 ford focus. The contact stated that the vehicle failed to start and the odometer failed to operate properly. In addition, the fuel gauge failed to indicate the accurate fuel level readings, which caused the vehicle to be low on fuel and shut off. The contact also stated that the windows failed to close. The vehicle was taken to the dealer where the failure was unable to be duplicated. The contact mentioned that the battery was replaced on four occasions, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 91,000.
This car has been a lemon.ford has attempted to "fix" the repeated issue i am having with this car stalling out unexpectedly due to transmission failure.ford replaced the tcm but the car still is unreliable.the service advisor at the o'meara ford in colorado told me that this car is a lemon and that he has not seen a product from ford this bad in many years.he also said that he has advised his family to not ride or drive one of these cars as they are unsafe and dangerous!this car has stalled out while i am trying to make a left turn, in the middle of the highway, and in many situations that have compromised my safety and the safety of my fellow motorists.i feel that ford needs to buy this car back and replace it as it is clear that this car can not be fixed in any lasting way.i ask nhtsa to please step in and investigate these dangerous cars before someone gets killed!i absolutely hate my ford and will not by another.
Factory radio system no longer working. Before going completely out, made loud noises graduating from popcorn popping sounds to thundering booms.
The contact owns a 2012 ford focus. While driving various speeds, a green and red light flashed on the instrument panel. The vehicle's downhill indicator illuminated without being activated. The vehicle revved and shifted into neutral. The contact stated that the vehicle eventually returned to normal.other times, the contact would have to turn off the vehicle and restart it a few times until it returned to normal. The contact took the vehicle to the dealer, but the cause of the failure could not be diagnosed. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 71,000.
While driving dashboard lights and gauges turn off radio turns on and off and unable to operate or turn off it stays on with extremely loud static.cars turns off while in motion on a highway and street. We pushed it to safety then attempted to turn it back on and it did. Today we took it to a ford dealer the rep hooked it up to the diagnostic machine no problem was was found. Then later that day it did it again. We took it back now they say its the computer system that controls computer programming for the car. Granted they had not hooked it up to the diagnostic machine and thecost would $800. This car is not even 6 years old this is a big concern /liability when you have the dash lights and gauges, the radio turning off and on . The car is shutting off in mid motion.i called ford today the rep said nothing we can do no other reports about those symptoms have been reported. Yes the rep said symptoms. But other reports have been made on blog chats. Same or similar issues. I have major concerns when a car is shutting down whe driving that is definitely something to worry about.2012 ford focus cost$21000.00 6 years old needing minor repairs wear and tear understandable tire $50 windshield wipers $30 etc electrical computer programming major repair big problem since potentially your car can shut down in the middle of a highway and you a can cause an accident or worse die.$800 is a lot of money to get a repair done for 6 year old car.
Steering wheel wouldn't turn after starting up my 2012 ford focus se. I turned the car off and back on again, and the steering wheel turned as it should. However, the next day it did it again. I immediately took it into the dealership and was informed the electronic rack and pinion needed to be replaced. This is apparently a very common issue (there are hundreds of complaints on the nhtsa website), yet no recall from ford. Discouraging.
The contact owns a 2012 ford focus. The contact stated that while driving at various speeds, the windshield wipers turned on independently. The contact mentioned that the failure occurred even after the vehicle was turned off. As a result, the battery had to be disconnected in order for the windshield wipers to turn off. The failure occurred a second time and the windshield wipers became inoperable. The vehicle was taken to a dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the vin was not included in nhtsa campaign number: 12v149000 (visibility). The failure mileage was 70,000. The vin was unavailable.
The electronic power steering goes out without warning while driving on a city street !!!the internet is teaming with complaints about this on this vehicle.does someone have to die before the nhtsa takes action ?
The contact owns a 2012 ford focus. While driving at any speed, the vehicle lost power and stalled without warning. The vehicle was able to be restarted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.
This has happened multiple times, but on tuesday 3/12/15. My car has flashed transmission malfunction, parking aid malfunction, hill assist not working. My car would start, but would not go into gear. Two cops had to push my car to the side of the road since i was in the middle of rush hour traffic. I have had this happen on the interstate doing 75 and the car jumps out of gear and i can no longer go, so i have had to pull over and luckily restart the car and go. I also have been having issues with the car not starting this past week and it keeps flashing parking aid malfunction, service required. I have two young children and this is ridiculous. If this car causes us to be involved in a accident. This is common issues and ford is fully aware yet i do not have any recalls on my vehicle.
Loud static sounds coming from dash. Happens intermittently. Extremely loud. Today can smell burnt electrical smell in passenger compartment. The static noise seems to happen when car is parked or just after parking vehicle and engine is still running.
The vehicle would not start; ford had the car for 17 days before they decided it was the transmission control module; they charged us in excess of $1400; we have had the vehicle in for service many times over the past 2+ years for navigation system freeze ups and noise/vibrations in the front end.
When driving the radio would do one loud snap and stop working. If i restarted the car it would work again, but the engine would sputter upon restart. Now the radio just won't work. It crackles and creates very loud noises through the speakers even when the car isn't on and the keys aren't even in the car. It scares me while i am driving and does not stop. I now have no radio too. It sometimes turns on but doesn't play anything, but other times doesn't even do that. The noises don't stop the entire time i'm driving. It is getting worse as time goes on.
I have taken my car in for service 16-18 times for problems with the sync and the transmission since i bought this car. I have had both the sync module and the transmission module reset repeatedly and finally replaced. I have had the clutch replaced twice in two years. The worse incident and the reason for the second clutch was because the car's transmission failed completely while i was driving approx. 45 miles an hour down a very busy two lane city road. I was able to pull over, turn off the car and restart the car and got about 3 miles from home and it failed again. I was literally in the turning lane for my subdivision and it failed again. I had to have the car towed from my house. I was lucky i was not involved in an accident.ford refused to buy back my car when i requested it. I have copies of my service records as does cherokee lincoln ford of alpharetta, ga.
Alarm system and horn completely quit working-now i have to pay to have it repaired.a few months ago the window motor would not work-electrical problems with car.
Electronic power steering assist failures. Several times over the past four months my wife and i started the car and there was no power steering. The car was undrivable and warning on the dash indicated steering failure. Sometimes two or more restarts were required before the warning went off and the power steering returned.although it hasn't happened yet while driving the car. My research on this failure showed that its highly possible that it could happen while driving and cause injury or death. Farther research shows that repairs could cost as much as$2,200.00
Ran out of fuel in this vehicle, once when my daughter was driving on a highway, even though the fuel gaugewould say there was between 75-100 miles before empty.the last time this happened the interior of the vehicle had a strong smell of gas.i then proceeded to take it to the dealership and after diagnosis the service manager said some valve remained open causing the gas tank to crack and in turn gas flowed back into the intake manifold. The cost to fix would be approximately $3100.the problem has been a known issue with this vehicle for quite some time, but ford refuses to recall or even pay for the work.i even had an extended warranty and they wouldn't cover it either.
*ongoing *please see original complaints # 10473215 and #10670375* long history of transmission repairs since purchase. Latest repair on 1/5/2014 was to replace malfunctioning tcm. When getting car back from service, odd noise and hesitation upon starting. Service manager attempted to start. Symptoms of tcm malfunction again, and then complete loss of power.service states that chafed wiring was found under driver seat, causing new tcm to malfunction and then shorting out all power in vehicle. After hearing odd noise upon starting, i was very close to driving car out onto very busy highway... Decided to turn car off instead andseek help from service manager.i am the only driver of this vehicle and i very rarely move the seat. I was told by service that moving the seat on 1/5/2015 caused the chafed wiring to short out the power in the car. I never moved the seat when i got into my car during pickup.this is very frightening and dangerous! i was just reading that chafed wiring can result in fire, also! these vehicles are putting many people at risk of injury or death. Please help the affected ford focus customers to get them recalled, as ford will not help. I have filed 3 claims with ford and i cannot even get a call back from them. Told that i don't meet the guidelines for buyback or replacement.very afraid to drive my car, especially now since the weather is bitter cold and have already been stranded in freezing weather with sleet on 1/3/2015 because of tcm failure. Please help!!
At 58,000. Horn started to work intermittent, now it does not work at all. What next? already had work done on tranny. Every thing seems to be computer related. It also surges at start up at stop.
I began to notice my vehicle having lighting issues, including dimmer inside dome lights, flickering license plate lights, and it was pointed out to me that my back up lights weren't functional at all. I was parked parallel with other vehicles in a parking lot. Then after starting my vehicle, i shifted my automatic transmission into reverse going only about 2 mph when the vehicle began to beep, along with a warning that my luggage compartment door was open. In the situation, the beeping was very distracting and could haveincreased the risk of crashing. I immediately re-parkedmy vehicle so that i could investigate. I opened , then firmly closed all 4 of my doors, then tired to open the trunk , only to find that my trunk wouldn't open. The beeping persisted until i pressed the ok button on my steering wheel. I was able to drive my vehicle home safely, although the warning remained on my display the entire drive home. My trunk wouldn't open when pressing on the trunk release button on my smart-key either. I drove the vehicle in that condition for approximately 3 months before i was able to located the source of the problem. After doing ample research on other 2012 ford focus drivers that complained of the same symptoms. So i accessed my trunk by folding my back seats down, then pulling the emergency trunk release lever. I then located the faulty wires that were causing all of my symptoms. I had the wires repaired by a professional. That solution worked for about 3 months before reoccurring.
The vehicle has 5mph auto door locks. When you initially take off the doors are supposed to lock when the vehicle reaches 5mph,the doors are locking at 5mph but the horn blows twice distracting other drivers and its not supposed to do that. It started this about july of 2015 and continues to do this intermittently.
I was driving to get on the freeway and as i tried to accelerate it would not go any higher in speed of 25mph and then it speeds up drastically. I parked it and later that day car would not start after 15 minutes car turned on without problems then i drove it home and parked it and doesn't turn on at all. Put in new battery but car still would not turn on on computer screen says to contact manufacture.
I purchased my vehicle october 14,2020 from day one every time, i put gas in it, it stalled to crank and you could smell a rotten egg smell. I would have to sit and wait and press the gas numerous of times before the car started. My driver side back door came flying open the same day and would not latch back to close. Here it is november 28, 2020 my car starts smoking really bad and now won't even crank up to drive. I paid 4,056 cash for a car i can't even enjoy.
Driver side rear door won't latch. Car was parked at the grocery store, and i opened the door to load groceries into car. When i closed the door, instead of latching, it bounced back out. I couldn't get it to latch at all. My 17 year old childhad to sit in the back and hold the door closed to get home. It still won't latch, so i will have to have it fixed.
The contact owns a 2012 ford focus. The contact stated that while driving at 40 mph, the vehicle lost power. In addition, the accelerator pedal was depressed but the vehicle failed to accelerate as the rpms increased. Also, the contact mentioned that the horn failed to function. The failure recurred on numerous occasions. The vehicle was taken to a dealer, who diagnosed that a module in the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 35,000. Updated 09/10/15*ljupdated 11/07/2017
Horn on my car and the alarm system doesn't work, this is ongoing problem with the horn on my 2012 focus.ford refused to repair or acknowledge this safety problem with my car.reported the electrical problems to ford in 2013-2019.this car has multiple problems, transmission repaired atleast 4 times.
Steering and hill assist light came on when warming up the car. Went to leave the parking spot and the car was extremely hard to turn in both directions. Shutting the car off and re starting temporarily resolved the issue for a few days at first! but it came back and did the same thing. This occurred again while driving on highway 200 @80mph causing me to almost leave my lane and hit a mini van! the car has been parked for about 4 months now and only used for very short trips in town (1 mile or less!) this is a well known and documented issue that ford is refusing to issue a recall for! just another corporation not caring about their consumers! issue a recall already!
The contact owns a 2012 ford focus. The contact stated that the vehicle would accelerate or decelerate without warning. When the contact attempted to accelerate from a stop, the vehicle sputtered. The dealer diagnosed that the transmission and the computer chip for the transmission failed. The computer chip needed to be reprogrammed and the clutch needed to be replaced. The vehicle was repaired a total of three times; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 61,312.
Our 2012 ford focus electric totally shutdown after receiving the stop safely now warning alert. Car shut down in traffic within 30 seconds of receiving the warning. We had no time to react or pull the car safely to the side of the road. This is clearly a safety issue.
The horn stopped working before the headlight and brake light issues started.
In 2012 i purchased the vehicle from future ford in sacramento california. Over the past four years, the car has problems with the transmission, pcm module, transmission control module, clutch, starter, steering wheel, electrical system. I took the car to two ford dealerships for repairs. The service technicians cannot repair the car.i contacted ford motor company many times and they refuse to refund my money and recall the vehicle the car is very dangerous to drive and a risk to my life and safety.updated 07/19/16*lj
While driving at approximately 50mph on a country road the vehicle suddenly became unresponsive and numerous warning lights illuminated.a transmission failure warning appeared and the car immediately stopped accelerating. The electric steering became inoperative and steered the vehicle into oncoming traffic.avoidance and stopping on the side of the road required an estimated 60-80lbs of force to regain minimal steering and bring the car to a stop.once stopped numerous electrical systems on the car including lights, wipers, and other electrical components began to activate and deactivate in a seemingly random fashion.this car is absolutely unsafe!
My car has almost gotten me in 3 accidents and it rolls back on hills i was pulling into a drive way and it started to roll back then it slowed down and there was a load noise and we started rolling backwards it was just a drive way. The car has absolutely no power at all it stutters and when you are driving in busy places and your car wont pick up enough ton enter on the highway or freeway its scary and its unsafe it will shake the whole car when it pulls back and stutters.it is awful and i went on a 3 hour drive to go on vacation i actually rented a car instead of taking my brand new car that i got to last me years fro now was the plan if it makes it another 1 year i will be surprised very dangerous ford.
While driving my 2012 - manual 5 speed ford focus down the highway the car lost power. There was no indication that anything was wrong, but all of a sudden while in 5th gear at 70mph the car had no power to propel itself forward, at the same time the radio/entertainment system malfunctioned and turned off. Luckily, i was able to make it over to the shoulder and roll to a stop without an incident. Turned the car back on and there was very little power getting to the car, maxing out a speed of 50mph on the freeway so as not to stall again, made for a scary ride home. This is the 3rd time this has happened since owning the car, which i purchased brand new and now has 49,000 miles on the odometer. The previous 2 times, i took it to a dealer to diagnose the problem, but they said that there is nothing that they can find wrong with it. Now i am active on a ford focus forum because it seems that i am not the only person out there with this issue. Ford needs to get it together before they have an injury lawsuit on their hands.
Ford focus famous steering assist fault ,light on no steering and u3000 codes well im ase certified retired and ford is yanking customers and dealerships lie .for a brief moment you may aslo have a hidden code u140 ,running scan shows malfuntion light deactivated not sure if this is tied to reflashing ecm or some cover up i will find what was done .the code u3000 ford says differant after investigating the entire car grounds ,grounds to aluminum,some shield to protect the pscm what ,,,,that will be fixed my way it all comes to heat and voltage also many hours of searching and calling module builders mine was a u3300:53 deactivated period dead no good ,all the same and the units are on the fusions as well .i dealt with dealership just wipe my nose is all on and off the assist fail happened many times and as close as the pscm is to the hot ,hot pipe i can see heat and the pump poorly built .sitting in a parking lot for doctorand come out and assist stayed on no cycle would fix .anyone with mechanic skills download forscan run test but save your profile trust me also look up as built calibrations and may want look at etis.ford ....recalls that dealership failed to fix good luck
I had just put the car into reverse and the steering assist came up as a malfunction and the car would not move and the steering wheel would not move. Through an internet search i have found this a major safety issue with very high repair costs that needs to be addressed by the ford motor company.
Car lunges when accelerating or attempting to shift thru automatic or sport mode of the transmission. Transmission also temporarily pauses during shifting routine at all speeds, mostly at low speeds. It is like the cpu is overriding what the driver is prompting thru touching of the gas pedal or brake pedal. We've had it in to our local dealerships service department complaining about these conditions, they insist the car is working as designed. If so, ford is in denial and most certainly appears to be a design flaw. I describe these concerns as if i was having to learn how to drive, all over again. This vehicle is dangerous to drive, safety should always be everyone's number concern. Ditto, the vehicle is not safe either. What is it going to take from ford to admit and resolve this problem, an injury accident? i hope not. Then, top that off, we bought this specific vehicle for towing purposes. The factory requires the cpu and entire electrical system must be disconnected to tow. Unfortunately, each time the cpu is turned back on (reconnect the negative wire at battery), the cpu thinks it is new, thus, the lunging, sporadic shifting starts all over again. Help... Ford won't listen. Thank you
Incidence occurred twice in 2 day period."stop safely now" error occurred while driving the vehicle.1st instance was while breaking as approaching a stoplight.2nd instance was while accelerating on freeway onramp.both instances i lost all engine power and could no longer accelerate.i had to coast to a safe spot to put the car into park and turn off the vehicle but was able to restart it and drive to dealership for repair.serious safety concern with this vehicle as driver may not have ability to coast to safe stop while driving on freeway or busy traffic.after researching online, there is rampant occurrence of this exact failure being described on vehicle owner forums for ford focus electric both 2012 and 2013 models.
The electrical system has a short somewhere that causes the horn to stop working intermittently and also the brake lights to fail intermittently. I have checked fuses and contacted ford and there are no recalls. This caused an accident on 02/23/2013. A man backed into my vehicle in a parking lot (with my two babies in the back seat) and i couldn't blow the horn to let him know i was behind him. I was helpless to stop it from happening. I believe it is illegal in most (or all) states to not have a working horn on the vehicle. Ford refuses to recall, diagnose, or repair this vehicle at no cost to me. I believe that this is a very serious safety issue and i feel that nobody will take me seriously.
The contact owns a 2012 ford focus. While the vehicle was parked at a grocery store, the engine would not turn off. The contact pulled the fuel fuse to discontinue the flow of fuel and shut the engine off; however, the vehicle lighting remained illuminated. The battery had to be disconnected to turn off the lights. The failure recurred three times. The contact called roy o'brien ford at 586-776-7600 (located at 22201 e 9 mile rd, st clair shores, mi 48080) and was informed that the failure was not a known issue. The vehicle was not diagnosed. The failure recurred and the vehicle was taken to elder ford (888-467-5023, located at 777 john r rd, troy, mi 48083) where it was diagnosed that the body control module needed to be replaced. The manufacturer was made aware of the failure and did not offer any explanation for the failure. The vehicle was not repaired. The failure mileage was approximately 95,000.
The contact owns a 2012 ford focus. While driving at approximately 45 mph, all the warning indicators illuminated on the instrument panel and the steering seized. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 85,000.
While driving through uptown charlotte, the car gave a "stop safely now" alert and the car lost power. It coasted enough to roll to the right lane and then died. I could not get the warning flashers to work.i tried for about 7 minutes to get the car to turn off, every combination i knew.after that, the car 'reset' and i was able to get it to start.i drove away as if nothing happened. It hasn't happened since.it's not cool to have the car quit in traffic like that.i think the battery control computer picked up a radio frequency interference.
While driving, my car suddenly stopped functioning.the engine light came on, followed by all other lights.i was able to pull the car over, but unable to restart.i called for a tow truck (aaa).after waiting for an hour, i tried the ignition again, and the car started right up.the same problem occurred the following night.the car was towed to the dealership, tom's ford in keyport, new jersey, where it still remains.
Vehicle started but ran very rough.turned off ignition and restarted and my touch screen came up but then every thing went black. Tried to restart but no ignition,no headlights no radio and could not even put it in neutral. Towing service had to jump battery to get it into neutral so it could be towed.
I purchased the car from ford dealer used.transmission acted up after a month took in in and they said it would cost me 200.00 to look at it.i purchased the 2 year extended warranty,but would still cost me that .i left ,a few month later the car would not move and transmission light came on .my insurance towed the car at that time the dealer kept my car for a week ,charged me 500.00 for cables to the battery.1 week later i was driving back from arizona to nevada in the middle of the desert and the car light came on again car was shuttering losing power thank god i made it home.now about 2 months later i was driving home from work and turned my driver side door flew open..thank god i wasn't close to oncoming traffic and had seat belt on.however now my driver side door will not close or lock.
Most of the entertainment console has stopped working. There is also a static noise that comes around whenever it wants. I can use the menu button and when it's pressed the other two things that show are the clock menu and the display menu. I can not use any other functions on the console, i can put in and take out a cd but i can not play anything on the cd because nothing happens when i press the cd button. I looked online and it seems to be happening to a lot of people. Checked the battery and the fuse that is associated with it based on the owners manual and the problem got worse. It now makes the static noise even when i turn off the car and take out the keys. Goes away once i close the door. I do not know what is happening but i would like it to be fix please.
We took our car in yesterday because the engine kept lurching and stalling. They said it was the power train, and that it was a problem with the computer. The berge ford dealership reprogrammed the computer, and today when i got in the car the radio was on. I just unlocked it and opened the door, and the radio came on. The key was not in the car at all, and the only thing i did was unlock it with the remote and open the door. I did not have this problem prior to them "reprogramming" it to fixthe power train/transmission problem.then when i started to drive it the engine seemed sluggish and it seemed to be lurching again, but not stopping for an instant like before. So i went from having transmission/power train problems, and a seat belt problem to having them both with a computer problem added in... I'm not a computer engineer, but when a piece of equipment has hardware problems it would make sense to replace or fix the hardware instead of reprogramming the software. I'll be taking it back in, and while the computer is out of warranty i think i should be able to get them to look at it and fix it without charging me because they caused the problem.
When accelerating, whether from a dead stop or coasting, 1st, 2nd (& now starting to do it in 3rd) gears audibly rattle and clunk.very slow response time when accelerating after car is "warmed up." the more it is driven in stop and go and/or city traffic, the worse the acceleration (and rattling when shifting) becomes. So much so that when trying to pull out into traffic on 09/04/12 i thought the car would be hit. I had 3 kids in the car with me! and i always allow plenty of time to pull out because of this issue. It has been a near constant issue with this car which was purchased in may 2011.car jerks when accelerating in stop and go traffic and will sometimes "jump" and rev into a higher speed. All the above issues had been addressed and "fixed" twice before the "customer satisfaction" recalls were sent out in may. Issues are resolved for a limited amount of time and then start happening again.car still rolling back when brake is released at a stop on slight inclines. Another "customer satisfaction" recall.minor issues: *can barely be heard when speaking on the "sync" system while driving*clock changes time randomly*rear defroster doesn't automatically turn off*fan speed changes after car is turned off to a random speed setting*radio will change to a random station *sometimes* after making a phone call.
My car sync has not been working properly and my radio would just shut off while driving. I would have to stop turn off my car and take the kit was definitely something electrical because i could manipulate the frequency sound by turning the heat on and off or the wipers.ey out then open and shut the door start it back up and the radio would turn on. Recently something happened where a loud crackle came through the speaker and the radio went out but then a static came on that i could not shut off. I could not turn off the sound even after i shut off the car the static kept going long after i shut the door and walked away. I woke up to a dead battery. Ford made me pay for a new battery because they said it was a wear item even though whatever was happening to the car was what wore the battery down.
The contact owns a 2012 ford focus.the vehicle stopped abruptly while driving and lost electrical functionthe contact was almost involved in a crash when the vehicle became immobile the contact was concerned for her safetywhile driving at 70 mph, the transmission not in park warning light illuminated and the vehicle came to an abrupt stop. The contact also stated that the vehicle lost all electrical function. The vehicle was towed to knox ford located at 461 s dixie blvd, radcliff, ky 40160, (888) 433-4805 to be diagnosed. The contact was informed that the body control module needed to be replaced. The vehicle was not repaired. The contact stated that the failure recurred three times. The manufacturer was not contactedor notified of the failure. The approximate failure mileage was 120,000.
2012 ford focus dangerously stall while driving as well as merging into traffic or on an incline *cwthe consumer has since traded the vehicle.
Radio don't work make a loud squeeking noise while driving when off
The transmission feels like it slipping. And it rakes time to change gears sometime the car blinks hill start assistance unavailable and it keeps reseating the mpg millage and trip timer. This morning when i locked my car it was like a door was open but i checked all the doors and they was locked
Purchased2012 ford focus used, 04-14-15. I test drove the car it jerked a little. Therep stated it was normal. The next 4 months it continued to jerk, skip, hesitate and just not move when you accelerated. In 08-2015 i rec'da letter from ford,my car needed a tcm-software update.09-09-15 i took the vehicle back to the dealership it took an hour to re-program the tcm. The dealership handed a printed copy of the tcm characteristics. I continued to drive the car with the same issues hoping it would go away. 10-19-15 went back to the dealerto have the tcm re-programmed again. I called ford to complain 10-19-15 and a case file was issued #[xxx]. I did not want to go back to the same dealership. 10-23-15 the car went to the 2nd dealership. Discovered the tcm had failed and had to be replaced., explaining to drive the car for a number of miles to correct itself. The drive had improved, but then started failing again. 03-16-16 i went back to the 2nd dealership, the tcm was replaced. Again the drive had slightly improved and had again failed. This time when the tcm failed, while driving on the highway the wipers came on without turning them on,even when the car was off. The next day the car wouldn't come on so i replaced the battery. Drove the car about 300 miles made a stop and it would not come back on. The car had to be towed and the local mechanic was able to get the car started again. Driving back home about 150 miles on highway all lights came on the dash, battery, fuel, trans, etc.. Wipers came on, power steering was lost and engine shut off. Rolled to side ofroad. Sat 5 min, then started as if nothing happened!? we made it home.car not starting. 12-06-16 towed to ford. Tcm module crashed the computer operating system,replaced tcm and re-programmed system. 01-10-17 wipers still come on with engine off. W/return to ford 01-17-17.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving windshield wipers started. At first it was fast, then slowed down. Wipers continued for almost an hour after turning off engine. Later when clicking alarm remote to enter door, wipers started going again, varying speeds as time went on. I needed to pull the relay from the engine compartment for the wipers to stop.
Steering freezes, makes a very dangerous moment, door windowdoesn't suddenly work. Feel a recall should be in effect, chosen states have a recall on the steering, but not in texas, i'm a senior citzen, living off gove. Benitfits , can't afford the price to fix, the vehicle was stationary, and one time in motion.
The contact owns a 2012 ford focus. The contact stated that while attempting to accelerate, the vehicle lost power. The contact mentioned that the check engine and the gear switch warning lights illuminated. The door chime sounded and the vehicle was able to restart approximately 15 minutes later. The failure recurred on two other occasions. The vehicle was taken to a private mechanic where it was diagnosed that the computer failed. The manufacturer was made aware of the failure. The failure and current mileage was 53,000.
Windshield wipers turned on to without commanded input from the wiper control stalk.wipers operated at various output settings (high, low, and intermittent) with the car ignition position in either the on or off position.these events happens while driving and parked.clear day with outside air temperature of about 70f.
The contact owns a 2012 ford focus. The contact stated that the vehicle failed to start. The vehicle was taken to the dealer twice where the transmission control module was replaced. Weeks later, there was an abnormal noise coming from the radio and it randomly failed to work. While driving, the steering wheel seized and the contact had to apply force to the steering wheel each time the failure recurred. The contact also mentioned that the eps warning light illuminated. The manufacturer was notified of the failures. The approximate failure mileage was 103,000.updated 11/12/15*lj, updated 3/20/18updated 5/16/18
The contact owns a 2012 ford focus electric. The contact stated that while attempting to decelerate on a rough driving surface, the vehicle stalled without warning. A warning message illuminated, advising the contact to move off the highway and into a safe location. The failure recurred twice.the vehicle was taken to the dealer where it was determined that the electrical connection was loose. The vehicle was repaired however, to no avail. The failure persisted.the vin was not available. The failure mileage was 500 and the current mileage was 6,000.
The contact owns a 2012 ford focus. While driving at various speeds, the engine stalled without warning. The vehicle was able to be restarted. Approximately 30 seconds later, the engine stalled and did not restart. The vehicle was towed to the dealer where it was diagnosed that the control module and the transmission failed and needed to be replaced. The vehicle was repaired five times, but the failure recurred. The vehicle was inoperable. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. The vin was unavailable.
The contact owns a 2012 ford focus. The contact stated that while driving approximately 5 mph, the transmission began to hesitate in a jerking motion and the vehicle stalled. The engine restarted and the vehicle was able to resume. In addition, on a separate occassion the transmission warning indicator illuminated on the instrument panel for a few seconds. The failures occurred numerous times. The vehicle was taken to an authorized dealer eight times for the same malfunction. A diagnosis was performed in which a trouble code was not detected. The computer system, abs, and drive train were reprogrammed more than one time. The failure persisted and the dealer was unable to resolve the problem. The manufacturer and dealer stated that the vehicle functioned as designed. The approximate failure mileage was 350.
First problem is with the radio.this began when my car had 37000 miles and the radio would make a loud thumping sound.the car would seem to shake and i did not realize it was the radio until the other issues began.a loud screeching and popping started which would come out of nowhere.this can cause a big disturbance since you are not expecting it to happen and it is extremely loud.eventually the sound always occurred and even after turning the car off it would still continue - doors open and keys out of ignition. It finally stopped and there is no sound, but after six months it started making the sound again, and again out of nowhere. This is extremely distracting because there is absolutely no sound coming from the radio, off or on and it will suddenly start to shriek or pop.it stopped again, but i am waiting for it to begin again.i have taken it in to the dealer several times only to be told there is nothing that can be done and they have not seen this issue before.my next issue is with the wiper blades.this began recently and i have around 45000 miles on my vehicle.at first the wiper on the driver's side flew off while in use.i thought that i had possibly put tr he wipes on incorrectly even though it had been working fine for a month or so.i had the auto parts store put new blades on and again about two weeks later it flew off.luckily i hadn't driven off and was able to retrieve the wiper and put it back on this time.three months later the drivers side wiper will just stop working midway through the window.i can flip the wipers on and off several times and it will work for a second, but continues to get stuck in the middle of the windshield.the passengers side gets stuck as well, but will fix itself.
Ford focus recall. Car lost all acceleration while driving about 10mph in traffic but electrical stayed on. Luckily it was traffic and i was able to coast to the roadside. Happened first in november 2015, dealer said it was battery dying. Happened again april 27 2016. Now they're saying it's transmission electrical issues.
On my 2012 ford focus fuel consumption has decreased also once the car gets passed a half tank the fuel volume gauge is not correct the car actually runs out of fuel what's the last quarter of a mark which appears to still have fuel, also front end drivetrain makes loud noise when turning corners, engine will not crank at times and makes funny sounds under the hood electrical sounds. Battery positive lead wiring gets hot . Car will not start ,blower fan doesn't work and car runs hot, after being replaced 12/05/2019.
Horn stopped working checked fuses and relays which all work but after reading there are several people that complain that the wiring in the car causes a problem with the horn becoming inoperative. This is a wider problem and wish to have ford issue a recall. I have had issues not being able to warn people drifting or not paying attention with no way to warn them. This is a serious safety issue.
I have had my ford focus for 4 years now and i have recently started having problems with the radio/sync. Load noises will interrupt the radio or come on even if radio is off. This has happened to me a number of times while driving down the road and scared the living daylight out of me causing me to swerve in to the other lane or caused me toslam on my breaks with cars behind me. I have noticed that many other for focus owners have experienced the same issues and don't understand why this hasn't been recalled! it is very unsafe and won't stop when car is turned off and key removed. Please help! it is getting worse!
Sync module failed. Costing $1000 to fix.a smog part failure resulted in ford wanting 2000 to repair and replace the fuel tank. The clutch fails to engage on low speed turns creating a loss of control. Ford fixed with the recall.steering fault detected making it near impossible to steer the car. Recall is available on other models but not focus. Another 1000 to fix it. Ford is unsafe!
For years my car has randomly shut down while driving and has been needed to be towed twice.it and has had 10 recalls performed, including the transmission. My car shut down again on monday night coasting along a flat road at 45 mph so i decided to call ford today and ask what new recalls have come out and they stated my car has a field service issue for the transmission that is common but they have not recalled it.why?they also mentioned that they have to look into whether or not i would have to pay to fix this commonly reported problem.
The speakers make a loud pop and the radio goes completely out. I turn the car off and restart and the radio works however, the this is happening once a week now. When i went to the dealer they told me they were not aware of any ongoing issues with the any electrical systems and/or the radio and told me i would have to replace the radio for approximately $800. I have had several issues with my 2012 focus and am not happy about it, i will not purchase another one in the future.
On saturday, may 16, 2015, i was traveling east on interstate 40, memphis, tennessee. Suddenly the gas pedal bumped twice and my vehicle went completely dead in the middle of this busy interstate. The electrical system just died, my emergency flashers wouldn,t even work. Iall i could do was continue to lay on the horn and wave my hand out the window trying to get the oncoming traffic to realize my car had stopped. My husband told me to get out of the car. I went to the side of the road. A good samaritan, stopped and was able to push my car across the two lanes of traffic and safely on the right median.this happened between 7:30 and 8:15 in the evening. My husband arrived on scene and we planned to return in the morning with a battery hoping that was the problem.i am currently unemployed since 03/15/2015, i couldn't afford to have the vehicle towed. I do not think this was caused by the battery, i think it was a defective transmission. I purchased the vehicle in march, 2013 as a certified pre-owned vehicle. Every problem i've had with this vehicle has been with the transmission.there was in fact an issue with the clutch, i received a letter from ford motor company that the replacement part was defective and may need to be replaced again. The warranty on the clutch was extended to 100,000 miles.i have a message screen on this car. There were no warnings given to me.i definitely feel this is a safety issue!what makes a car completely die as you are traveling 55mph? i have spoken to ford and they say that particular model does have some issues, but they said they had no idea what could have gone wrong. I was told to just feel lucky i wasn't killed.all i want to know is why would a car going 55mph suddenly just die, with no warning?i guess someone will have to be killed to get any answers.thank you.
Driver window worked only intermittently and then ceased altogether. Had the switch replaced. Now the passenger side front window is exhibiting the same early symptoms. It took only one week for the first window to fail, so it probably won't be long before we have to replace the second.
My wife and child were at a red light and when the light turned green and the gas pedal was pressed, the vehicle did not move only revved causing the man behind her to inch very close behind due to the light then honking his horn and yelling. In addition, after my wife and child returned home, i went to run to the store only to find that the vehicle does not turn over, not even sound like its attempting to as there is no noise when turning the key. I believe the vehicle does not recognize what gear it is in, thus will not start and has always had erratic shifting and lurching tendencies. I do not know what to do now, i have a family of five i support and no money to fix this. How am i going to get to work!!! i still have 5 years to pay on this...ughhh. Trapped
Sometimes when the car is started and you go to back up or even pull in to park the steering wheel locks up and does not allow you to turn it. The radio makes this horrible loud crackling noise and imposes a tremendous safety concern when you are driving down the road and the speakers cut on and off without you ever touching the stereo system, i feel for those who have sensitive hearing or even the elderly if it happens to them because it is horribly loud and even with the radio off it still pops and squeaks, also the canister purge i just spent 700 last year replacing fuel pump relay switch car just cut off going down the 4oad and would not start back up
We took the car in to get fixed because the check engine light was on. When i turn on the car and start driving the car feels like it loses its speed and it feels like the car is being pulled back every time its driven forward. The car feels as if its being forced to drive and it happens every time the car is being driven. We took it in to star ford lincoln glendale on 1101 s brand blvd glendale, ca 91204, phone number (818)502-1901 where they told us they fixed the car but the car remained with the same problems with no evidence of fixed difference. When we picked up the car after dropping it of at star ford lincoln we had to jump start the car because it no longer turned even though the car would turn on before we dropped it off. The car also started leaking water from the radiator even though that was not one of the reasons we left the car there. After picking up the car fro there it has been remained park because we can not move it.
Driver window was slow to go up and down then finally quit working all together.took it to dealership in tallassee alabama. Ben atkinson ford which is now tallassee auto. I was told it would cost me $275. To have it fixed.
Bought 2012 ford focus on 3/2016. 5/2016 took back to dealership for stuck window d/t bad motor and reprogramming of transmission control module. 7/2016 car would not start at all, completely stalled out. Took to ford dealership again...transmission computer/module replaced. 12/2018 car stalled yet again and steering would not work nor would shifter...transmission garage stated they fixed issue. 8 hours later, the car would not run at all. Transmission place refused to touch the car again. Called original dealership and ofcourse, they replaced the transmission control module. And expect us to pay for it again this time! plus the dealership will not replace car until most recent recall is fixed on it. Like hell will i put my 2 children and husband back in this car with the chance of it to stall again and crash. We reside 40 miles away from work so a total of a 1/2 tank of gas at one time is not feasible in western new york weather. 5 transmission problems and how many recalls later and ford motor company will not do anything to make their wrongs right
Just a week after buying my car, the stereo started to make a very loud scratching and popping noise and then it would cut off and no sound would work. I tried to master reset it a few times and it is still having the issue. Now the noise it has been making is so loud and piercing that it makes me feel like my ears are going to bleed. I have looked up ways to stop this problem and i noticed that many people with the same care as me, have reported this exact same issue.
April 2011 -- issues began within a week of purchasing the vehicle. Complete electrical system shutdown (causing air/radio/sync system to be of no use). Brought vehicle in because i was scheduled to go on road trip to mass. (sync system shut down in route to mass.). Soon thereafter, the jerking and shaking of the vehicle.each time i called or brought the vehicle in, i was told "we cannot replicate the problem". Back and forth meeting with management at waldorf ford dealership and phone calls with ford in detroit. Continued issues with the jerking and vibrating of vehicle; continued complaints that the rpm needle would race up and down and the engine would revved because the engine was not getting into gear; may 2013 50k miles -- while in columbia, md was still having the jerking and "shifting" issues that the dealership "could not" and i received a message on the vehicle that said transmission failure service immediately. I was in traffic and was almost rear ended on several occasions until i arrived at a friend's. Drove home hours later; transmission/powertrain system "fixed"; may 2014 74k miles -- jerking/vibrating/grinding sounds; engine light on and off (not flashing); vehicle not getting into gear from a dead stop and above 50 mph; autozone plugged into vehicle system and received following message/code p2862 "shift fork 'b' acuator circuit high" unable to access any information about the problem; an issue which ford considers a "common failure" with this vehicle. Nothing like putting a driver and passengers at risk as well as causing accidents.why are these vehicles still on the road with as many complaints that have been made??
I was on the freeway when my door (driver side) open by it self, i pulled over and checked that the door lock stopped locking.now my car is parked on the street with the driver's door open.
Shuttering, no power to wheels, very slow and suddenly engaging, excessive clutch slip, lost reverse.engine light came on.i was trying to cross traffic, at the stop sign i proceeded to go across traffic to the median turn lane.car would not engage gear, when it did it was very slow and no power even with gas mashed to the floor.all this time i had cars approaching me from the south bound lane, very dangerous and scary.i then decided to just make a right hand turn and get off the road, which was hard because the electronic power steering assist in this car went out months ago with still no recall on this defect.i turned right down a side street and tried to turn around only to find out i have no reverse gear now,i am so over this lemon of a car.buyers beware, stay far far away from ford products especially this model car.ford touts that they are committed to safety, i find that hilarious.why on earth would you let a vehicle with the track record this model has with steering going out and transmissions just quitting when they want to,to still be on the road?a life threatening danger to the driver as well as anyone that is sharing the road with the vehicle.the next day, engine light gone, car shifts normal??????vehicle is at ford now, they have a recall to re-program the transmission control module?
I had my car at the dealer 5 times for transmission problems under warranty. 2 months ago i had to pay over $2500.00 to have repaired out of warranty by an independent repair shop. The purge valve is alsobad, they sent a recall bot cancelled it. My gas gauge has not worked in over 3 years, the sound system also has not worked in over 3 years. The dealer said there has been multiple complaints. The fan for the heat/cool only works on high(4). The ignition also is a problem, my mechanic said that he knows of many ignition problems on the focus and other ford models. I did receive a lemon law settlement a few years ago which wwas nothing compared to all the problems and expenses.
Back up camera malfunction. Will work every now and then. Will flash with black screen and green line. At times the picture will be upside down. At times it won't work at all. Car sensors will go off with rain and or snow. The media screen at times will not show data ie radio stations, blue tooth connection. All the above occurs when car is in motion.
The vehicle just shuts down on the expressway without warning while in traffic.the transmission has been overheating without any unusual acceleration.if driving over 25 mph the transmission overheats and will not accelerate. The vehicle radio comes on without the key in the ignition.the vehicle engine light and transmission light continues to come on without warning.
I was driving home and it started to shift incorrectly and luckily i was closer to home. By the time i had to turn into my driveway it quit shifting all together.my door locks do not lock, i've had to bungee the rear doors together. My mirrors do not work. Also the fuel gauge doesn't read correctly.
Vehicle makes extremely loud static sounds, cracking, popping. Radio cannot be controlled. First time this happened, i almost crashed from the erratic and sudden noise. Radio does not work as of now, mileage is 80,000 approx. This needs to be fixed.
Transmission is erratic, you do not knowwhat it might do. It hasa shuttering sound coming from underneath the vehicle when going 20-40 miles per hour. Drivers side window does not open and have 'information' light is on for low pressure on tires and aren't currently low.brakes are making a growling noise when coming to a stop.
The contact owns a 2012 ford focus. Within two weeks of purchasing the vehicle, it failed to start and the key was not recognized in the ignition. Also, the 6 speed automatic transmission failed to shift appropriately and the contact had to turn the vehicle off and back on due to the failure. There was also a sudden loss of eps and the steering assist fault warning indicator flashed. The vehicle became difficult to steer intermittently. The dealer (dave knapp ford lincoln, 500 wagner ave, greenville, oh 45331, (800) 717-3673) was unable to diagnose the cause of the failures. The vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages) and two manufacturer service campaigns (transmission clutch shudder/transmission input shaft seal - 14m01, transmission control module extended coverage). The failure mileage was not available. Parts distribution disconnect. Updated 08/03/17*lj
I have a ford focus bev ( battery electric vehicle), 2012. I came out from work and unplugged my car from the charging post and got into it as usual to go home. I pressed the start button and a mechanical warning window came up on the dash. I closed it and the "stop safely now" message came on. I closed it and the first message came back again. This went on for several cycles until i hit the start button again. I tried the start button again, and the same thing happened. I plugged it back in, unplugged it and tried again. Same thing. I called the dealer, the lady there called roadside assistance for me. They sent a truck to tow it to a closer dealer, where it currently sits. Initial diagnostics are not showing a cause. I will learn more on monday. This is apparently a common problem according to the internet.
The first incident occurred while in traffic on the interstate highway during rush hour evening traffic.i had to come to a stop on traffic in a construction zone due to traffic at a point where there was moving traffic in lanes on either side of my vehicle.the car was running as normal, no lights came on (nothing to alert to an issue), however, when i went to accelerate my car would not engage the transmission.it was as if my car was in park and i was revving the engine.i put my hazard lights on, called 911 to report i could not get out of my vehicle to move my car as i feared i would be hit since it was rush hour traffic and could not even open my door.i shut my engine off, waited a few minutes, and tried again.the car still would not move.after being stopped and unable to move for approximately 20 minutes, the transmission seemed to re-engage and i was able to get my car off the highway.i had the car taken to the dealer as it was still under warranty.i was told that they could not duplicate the problem after having my car for a week.as soon as i got my car back, i drove approximately 10-15 miles, and this same issue occurred again, but thankfully i was close to home and not in any heavy traffic as i was with the first incident.again, it was arranged to take my car to the dealer (the dealer had my car from approximately 7/11/14 to 8/1/14).again, i was told they could not duplicate the problem.within 2 days of having the car returned to me, i drove approximately 20-30 total miles, and my car stopped on another highly traveled road, but thankfully while in a turn lane.a stranger helped me push my car to a nearby gas station where it had to be left until it could be towed back to the dealer.
Intermittant starting..new transciever..keys reprogrammed...new batterymau start two or three conse utive times then nothing
I had my car towed to my mechanic because of it has been not starting/hesitating to start when in park. I also tried switching to neutral and attempted to start and got nothing. My mechanic ran a diagnostic test and its coming up with a security code issue stating my key does not read but will start several minutes after attempt. This has just randomly started happening and i have read multiple complaints in ford forums stating the same situation. All lights on dash and radio come on but car has no noise and refuses to start. I thought it was my battery or starter and my mechanic has confirmed that it was neither. I tried contacting the ford dealership where i bought this car and they refuse to fix it or even acknowledge the issue. This make has had more issues than i have ever had with any vehicle i have ever owned. Ford needs to step up because this is ridiculous. My husband has the same vehicle and his transmission is also on nationwide recall backorder for the same make and model. They should have had a warning for consumers that this was a terrible production year.
While merging onto the freeway my car would not accelerate. I pushed the gas pedal to the floor and therpms shot up but car would not accelerate. Finally after almost being hit by other cars it shot off like a rocket. After multiple incidents of jerking and not able to accelerate randomly i took it to ford and the clutch was replaced in april 2014. Not long after, it started doing the same thing exceptworse. I took it back to ford and was told the tranny test results came back normal and that a motor mount was missing or loose. They kept it for 3 days to fix the motor mount. The car is now worse and today the check engine light came on and car had very little power. Going to take it back to ford and hopefully they will fix it this time. My gas mileage is only 20.1 mpg. Another problem was that my entire sync system went out and had to be replaced in august 2014, costing me $1093.00. It started messing up by having a very loud popping/crackling noise that would start randomly even when car was off. It was very scary when it would suddenly start making the loud noise while i was driving and almost caused me to wreck at one point.
A loud abrupt thump(s) and/or high pitched screeching sounds come from the sound system speakers. This occurs with the radio in the "on" or "off" position and may last a few seconds up to minutes. The sound is very loud and uncontrollable. The radio is unresponsive during and after the noise (usually requiring an engine restart).this is dangerous when operating the vehicle. The noise level and suddeness causes an immediate defensive posture just as if i had been struck from out of nowhere.not only that, it is abusive. It really rattles the nerves. The only sure way to control it is to disconnect the radio.
As i was driving my car driver side door open the latch does not work anymore and my car stalls i cannot tell how much gas i have because the gauges don't work it puts its doors open i'll be on 75 it just shut off i need to go to red lights is shift so far they go to stop sign i should solve the radio also just goes out and i have so loud starch sound screeching noise very loud and annoying my car also kranks when i want to create battery died quick.
I own a 2012 ford focus se. I bought my ford focus in december 2012 from folsom lake ford located in folsom california. At 20000 miles i took my car in for its factory service and advised the transmission was not operating correctly. According to folsom lake ford their service department reprogrammed the transmission computer and ordered parts for the transmission'parts that would take a month to arrive, but never heard back from folsom lake ford after that. About 35000mls started major transmission issues with my focus-it would not shift correctly. The check engine light never came on, nor were there any other diagnostic/malfunction advisements from the vehicles information system. Other systems began to malfunction 'specifically electronic systems, idle control malfunctioned-. Idle rough, sometimes idling wild and extreme fluctuations.my focus would stall constantly while stopped at intersections, also randomly stalling while at driving speeds. Multiple times my focus stalled on the freeway, while driving at normal freeway speeds 55-70mph. After my focus had a stalling incident it would not start at all as if it was due to a power drainage. If it did not immediately fire-up, the starter would continue to operate whether i tried to discontinue or not. When the vehicle did finally start, the transmission always operated unusually after that 'shifting incorrectly, not smoothly shifting into gear, sometimes not shifting into the proper gear or not shifting at all. At about 42000mls service performed on my focus the battery checked and in good working order. By 43000mls after major transmission issues my battery was corroded/ruined.
My car only has 4500 miles! the cars transmission is junk! the car is not safe to drive period! there is a recall on the transmission! on the city streets, i have ruined two 700 wheels trying to park on a hill! the car will not hold in drive or reverse! i had a highway patrol car behind me at a light, i was going right, there was a slight upgrade. When i took my foot off the gas the car rolled backwards in drive, and hit the highway patrol car! he pulled me over with his mic. "driver pull to the right and stop! driver, turn off your car and put your hands out side the window! had his hand on his gun! thought i was drunk? i told him that the car rolls in drive and reverse! i tried twice to have ford buy back this dangerous car! the highway patrol officer believed me and told me to report it to ford! he said what if there was a person behind you, and you pined them between us? i told me to report this to you! now i have a mint car in the garage! i won`t drive it! i won`t sell it and pass the problem to someone else! beside the price on these cars has crashed because of the recall! ford can`t fix it! i want my money back! i have a mint top of the line ford focus sitting in my garage! ford can`t fix it and wont give me my money back! they won`t even tell me why? please help! these cars are dangerous to drive! i have been ripped off by ford! first and last ford i ever buy! my daughter has owned two of these focuses they both did the same thing! she was afraid to drive them! she left the car at the dealership and left! she now has a 10k charge off on the car! this is bs! i want all my money back! ford has a dangerous car out there and i am going to expose them! i own wild rods, i am 60, adult driver, no tickets! why should i have to keep this dangerous car i can`t drive and they can`t fix? please help me! i have a car that costs me $400 a month, i can`t drive! thank you!
The contact owns a 2012 ford focus. While driving approximately 35 mph, the vehicle jerked and the battery and tire pressure warning lights illuminated continuously. In addition, the accelerator pedal was depressed, but the vehicle failed to accelerate. The vehicle was taken to an independent mechanic where the diagnosis was unknown. The technician stated that there was a recall on the vehicle. The vehicle was repaired according to the unknown manufacturer recall; however, the failure recurred a week later. The manufacturer was not notified of the failure. The failure mileage was unknown.
Car will sporadically and intermittently not turn over when key is in ignition.battery is not faulty. Alternator is not faulty. Wiring is not faulty. All have been tested. From what i have experienced this happens when the car's internal software (or more specifically transmission control module) does not recognize is in park thereby preventing the vehicle from starting.this sometimes prevents the vehicle from being started from anywhere of 30 seconds to at an extreme instance nearly 45 minutes.often times, the only way to start the car in these instances is to keep the foot on the brake, move the shifter into neutral and wait (for previously mentioned times) until the dashboard indicates that it recognizes the car is in neutral. (when this occurs, when shifter is first moved to neutral no gear appears to be highlighted in dashboard)
Three weeks after buying my brand new 2012 ford focus, the car began to hesitate on the highway. I complained to the dealer who said it was a ford problem and not theirs. The following month, i almost died in the car. A regional manager from ford came to the dealership to speak with me, resolved nothing. I followed lemon law protocol and documented everything through the service dept. More than 12 visits. Four visits before the near fatal crash and the remainder afterwards. Ford ran out the statute of limitations on my vehicle so they did not have to pay me. The vehicle has a propensity of turning off when accelerating to 65 mph. When making a turn or u-turn the car hesitates. Ford admitted to manufacturer defect and still would not put me in my original position which has left me with disc displacements beneath my brain stem. I have chronic neck pain every day of my life. I was making a left hand turn and had plenty of time to turn. A white utility van flew out of the lane to try to beat the light as i was turning. The car turned off and i had to brace for impact. The car would not start. Two additional malfunctions caused the car to veer left and crash into curbs. Last week, i had to make a u-turn. I had plenty of time. While turning, the car hesitated, and the car was stopping, the way it did in 2012. I was almost killed by an 18-wheeler who thought i was initiating road rage. He then followed me and ran me off the road coming one inch to the side of my vehicle. I tried to take pictures, but my hand was trembling. Ford needs to replace my vehicle at the replacement value from july of 2012 and obey the va lemon law statute. Ford offered me a buy out of $8,000 in december 2018. I had to lay out $14,000 for a new vehicle. They should have credited all of my car payments $17k, and provided a settlement for permanent spine and neck injuries. Accountability is demanded.
Loud static sounds coming from dash.happens intermittently.extremely loud.today can smell burnt electrical smell in passenger compartment.the static noise seems to happen when car is parked or just after parking vehicle and engine is still running.
2012 ford focus sel front passenger-side door is failing to latch closed. Latch mechanism can only be actuated through directly holding the affected door closed and locking the door remotely. Door stays closed if locked.
Our ford focus bev had a recall in 2014(ford# 15n03) it is a high voltage wire harness issue. The car will completely cut power to the drivetrain and shut down leaving a message on the dash saying "stop safely now". We took it in for the fix in 2014 however the issue still continued after about a year and continues still. My wife just had this happen to her with the kids in the car. This issue puts the driver and passengers in very serious danger when the car just stops responding while moving in traffic. Ford said they would not recall the issue since the issue was "fixed" and that wire harness was only good for a 1 year warranty which expired in 2015.i am hoping ford will do the right thing and fix this issue for good. Thanks for your help in this matter. -dave
This is not the only issue, but this has been the most dangerous for me... For the past year, the car has lost transmission power while driving - i was on hwy 40 and the car just stopped working - twice i was in the middle of a busy intersection and the car cut off - i was at a near stop and the car stopped responding....this has been reported numerous times by others. The gas pedal just stops responding at all. The time it stopped working in the middle of the intersection, the gears would not allow me to move the car into a park position, it would not move at all. It allowed me to turn my car off, in drive. After sitting there for a bit and multiple restarts, the car engaged again.ford's fix? they came out with a software update that may turn on my engine light before a failure. This is not a fix. I asked them if someone needed to die in their car or get crushed in an intersection for them to do something. I filed a formal complaint with ford. So frustrated and angry.
My car turns off while driving
Since the purchase of this for focus 2012 two years ago, the engine will suddenly stall out and stop working entirely. I am 6 months pregnant and after bringing this car in for numerous repairs of this issue, with no real resolve, i am now furious. I was driving down a 4 lane highway at 65 mph and my engine said "parking assist failure" and the car died. I was almost hit by multiple cars as i tried to coast my way to the shoulder of the road. I turned the car off and back on and it started again.i called the dealership and was told i could bring it in "but they already fixed it." then just a few days later i am at a busy intersection, and it stalls again..this time wont turn back on. I have been given the run around from ford, and the ford dealership, and i need out of this car. I have always driven volkswagon's, and this was my first ford. Never again. Meanwhile, i am underwater on my car loan now, because i have a car that is worth nothing.
The reflective cap that says "ford" inside the front passenger side headlight assembly fell down, disallowing the headlamp beam to be directly in front of the car causing visibility problems.
The transmission clipped as to a 4th replaced faulty clutch while backing into the garage. The car jerked backwards out of know where and hit the side of the garage while backing in to park. The rear fender, bumper and parking aid sensors are now damaged thank you to a faulty transmission and clutch. I am tired of not feeling safe with my daughter in the car.
I purchased the car used in early 2014. I had this car not even two years and the transmission is a serious problem. The car shakes, rattles, and stalls as i'm driving. The letter i received from ford states that this is a normal function of the car. The transmission fluid on my car is leaking and contaminated. The transmission fluid would be almost empty in 24 hours. In order to use my car for a day, i would need to refill my car with transmission fluid so it will at least move. The car at times would come to a complete stop in the middle of traffic. The power-shift struggles to change gears and at times won't accelerate. This problem maybe now beginning to affect my engine. The focus won't even start at times. Another issue is the radio will go on/off and with time, shut off completely. Their are also reports of car will roll back on hills when in drive and it does. The ford focus 2012 has too many design and manufacturer problems not to have a recall or lemon lawsuits. This car needs to simply be replaced with another model (not 2013 or 2014 models, same reports) or full reimbursement.
The car was running fine until last week when i drove to the supermarket. After i came out and attempted to leave, the engine would not turn over. Everything works electrically (radio, lights, etc...) but turning the ignition key fully did nothing. This now happens daily after the car warms up. If you turn the car off it will not start or turn over. If you let the car cool down for a couple hours it generally will start. Driving is done mainly at highway speeds and the oil level and engine temperature are fine according to dipstick and gauges.bought a new battery in case something was wrong with it. It did not resolve the problem.ensured the negative terminal of the battery was solidly attached to metal (not painted metal) to ensure proper grounding. Nothing helped.dealer appointment this week.also received "hill assist not available" warning on dash.a friend of mine who owns the same exact model and year vehicle (2012 ford focus) had the exact same thing happen to him. The dealer switched out their tcm (transmission control module) and this fixed their problem.time for a recall.
Vehicle moving transmission disengages gear vehicle needs to be restarted to reset transmission,veh stopped at traffic control device light, stop sign,railroad crossing transmission disengages gear. Veh needs to be shut off and restarted to be able to move. Veh in said situation refuses to actknowledge park signal so. That it can be restarted.veh has been in motion and had this happen veh has been stopped and this has happened this is on going.
Recently i've had an issue with the starter. The dash stated the car battery was low, i have the car taken to a local mechanic where the battery is testing that it is good. The car will start in the mornings after resting and i don't drive as much as just to be safe while i try to figure out what's going on with this car. I've had this car fixed three times in the past year, once for the customer survey satisfaction (not a recall ford told me) to have the transmission fixed, another to have the steering module replaced and a third time to have the clutches replaced and that was done by a dealership to stop the lurching and jerking that the car does.i'm amazed at the callousness of a company that completely ignores the pleas of people who have almost crashed in their vehicles! no regard for their consumers what so ever!! i promise this will be the first & last ford vehicle that i ever buy.
For three years from 2013 to current i reported my car having intermittent electrical issues where my power steering would just fail and my speedometer would cease to function this could happen while driving or stationary.... I reported this to ford and over the course of three years had the issue inspected but they could not resolve the issue.. Now the car is out of warranty but say it is due to faulty censors.
Takata recall. First the headlights stopped working with no way to fix it. They randomly cut off at night while driving. Next, the car will shutter and cut off while driving. The car will no longer start. All the incidents were on a highway in valdosta georgia.
The check engine light comes on and the car will shudder. Have had times wherethe car had trouble pulling through a not so steep driveway. Have driven it on streets and highways (not very long). Sometimes it is on for a few days then the next day the light will turn off and drive alright. Was told the tcm (total control module needs to be replaced). Have had issues with the clutch assembly which i needed to completely replace as it was falling apart.
Driving on a city street whenit just would not go after a red light. When i did get it to move off of the city street to a parking lot it was hard to steer. All the lights started flashing. I could not lock the doors with my remote, would not start. I had to have it towed to my house. The next morning i put my code reader on the vehicle and found about 13 fault codes which i reset since then i have had multiple instances of my vehicle shutting down, hard steering and transmission not shifting or going into gear. Displays transmission overheating, transmission malfunction service now. Wont,t go into gear. Horn stopped working and withut doing anything it suddenly started working.
After a week of purchasing our brand new focus started noticing the automatic tranny surges and slips. Like its bucking feeling. Sometimes it surges almost hard enough to put you on the dash. Kinda scary in traffic. Car has only 4500 miles on it and now has electrical problems in dash and upon going down the road you will vibrations like a bent axel or worn bearing. Its a new car!!!!!!!
The contact owns a 2012 ford focus. While driving approximately 10 mph, the instrument panel lights failed to illuminate and the radio failed to operate without warning. The vehicle was taken to a dealer where it was determined that a software update was needed. The vehicle was not repaired. Eventually, the instrument panel lighting illuminated again. The manufacturer was not notified of the failures. The failure mileage was approximately 68,000.
The contact owns a 2012 ford focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled without warning. The driver was unable to restart the vehicle. The vehicle was pushed into a nearby gas station to be diagnosed. The driver was informed that the fuel gauge was inoperable. The vehicle was included in nhtsa campaign number: 18v735000 (fuel system, gasoline). Additionally, on another occasion while moving the vehicle from a parking space, the steering wheel became firm and difficult to maneuver. Metro ford chicago located at 6455 s western ave, chicago, il 60636, (888)667-9088 was contacted by phone. The contact was informed that the vehicle was not subjected to a recall or a warranty. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 62,100.
While sitting still my gas hand went from 1/2 a tank of gas to the full mark. Filled it up even though the gas hand was on full mark. It took $20 to fill it up and for it to kick off. Then when i started to start my car i hand to turn the key twice to get the motor started and then after i took my hand off the key it kept on cranking as if trying to start although it was already running. I drove it to lexington and could feel it revving the motor up without me doing anything. I turned around and drove back to frankfort and took it to big o's. They put a handheld tester on it and said it was either the oxygen sensor or converter for the engine light that was on. I informed them that i had replaced the o2 sensor just 3 weeks ago. He test drove it and said it revved up on him also which he said something was going wrong in the transmission. When i left from there the lights came on by themselves, the check engine light was on, and the gas hand was still past the full mark. On 9/7/2018 although it said the tank was full my fuel light came on. It also quit on me on 9/7/2018 going down a hill and i had to pull over for a while before it would start back up so i could get home. There was a recall on the tcm valve which has been replaced twice and the clutches in the transmission which has been replaced twice.
The contact owns a 2012 ford focus. The contact stated that while parked with the keys in the ignition, the central locking system automatically locked while a child was inside the vehicle. The police were contacted for assistance however, a police report was not filed.the vehicle was taken to a dealer for a diagnostic testing where unknown repairs were made to the vehicle. The manufacturer was made aware of the failure. The vehicle was repaired but the failure recurred. The approximate failure mileage was 34,000 and the current mileage was 35,600.
On multiple occasions my 2012 ford focus got stuck in park and would not shift into drive.the steering wheel would not turn. The shift stick would not move from park back into drive. The electrical lights 'p n d s' turned off on the dash.when i pushed on the brake the car would not shift back into drive.last night it happened in the middle of rush hour traffic at a red light.i turned the car on and off several times.the dash board lights would come on , but 'p n d s' remained unlit and the car would not shift back into drive.after 4 or 5 times of turning car on and off and opening and closing the door (this affects dash board lights some how).the lights came back on and the car would allow me to shift back into drive while pushing on the brake.
I got in car to go to the store put on seat belt started car put car into drive 1/4 mile down the road from leaving my driveway doors unlocked and opened i had to stop immediately and they would not close. Left front drivers door and right rear passenger door. My car was towed to dealer and diagnostic test done and inspections by certified mechanics. They said door latches wont catch or engage to keep doors closed no check engine light came on only blinking display that doors are open only after i was completely stopped and in park.
I have had the horn fail to operate several times, the panic mode somehow gets triggered and when i can finally stop the horn from blowing, the horn will not function under normal conditions afterward.it presents a very dangerous situation to deal with.
I have had numerous issues with transmission and electrical problems with my vehicle.i have had it in for service about 6 times in the past year.car shifts hard, when driving, sputters, and even once stalled out in the middle of a intersection.i had these issues from day one with the vehicle but was told the cars computer has to "learn" how you drive.electrical, the locks sometimes works, or the doors lock when they aren't supposed to.key fob doesn't work sometimes.this is something that is ridiculous and ford motor co. Should do something about it.my car has 27500 miles on it and runs like it is 15 years old!my warranty is up at 36000, so then all these issues become the consumer problem even though ford is aware this is an issue they are having and won't recall until someone gets hurt or killed.
I purchased a ford focus may of 2014, with 30,000 miles on it. I had a factory warranty up to 60,000 miles on it. I am now at 62,000 miles on my car and the latch on my driver side door broke and my door flew open while driving on the freeway at 70 mph. If i were not wearing my seatbelt, i would have flown out of my car to my death! since then, i have had to bungie my front doors shut, leaving me no access to get in and out of my car safely, having to crawl in my backseat.i need this fixed asap and i am not paying to get it fixed with so many fords breaking down.
With less than 21k miles on the car and the alternator, it seized up, tore the pulley off, and shredded the belt and left my car dead. I was driving on the freeway and heard a metallic grinding and jingling sound. Had i not been able to exit when i did, i might not have been able to safely navigate my car to a stop. Ford is refusing to admit that it was their manufacturing that was responsible for this. They did not cover it under any of the remaining warranties on the car. My dad works in the auto industry and he was telling me that they test the alternators that his company makes to last 150k miles and that this should not have failed the way that it did.
After we got the recall done on the car for the transmission module. The car has been having a popping and static noise coming from the radio and speakers when the car is on or shut off.
Driver side door will not shut. Opened door and tried to shut it but will not stay closed. Driver side door swings open when driving. Took it to a ford dealership and they have heard of the problem on multiple occaisions.
Power steering failure- started with everyonce in a while id get the error notice of power steering failure so i would turn off the car start it back up and fine, it started to happen more frequently to the imbarrassing point of having to turn on and off the car 5-10 times just to have power steering, then i got a letter to update my car's software to help fix the power steering issue, i got the software update and 3 months later total failure, i now have zero power steering and now ford wants me to pay $2200 to fix it, when it failed i almost crashed into another car with my kids in my car on the freeway, needless to say we are greatful to be alive, sad thing is all other models from 2011-2012with the same exact power steering system get a recall why not the focus? i wish i would have known before i would have never bought the car, ford is a scam and doesnt back up its product, the power steering is broke because of their defective product
While driving the radio made a loud crack and stopped working. After researching this problem i discovered many others with the same problem.
Horn was only working intermittently, now it doesn't work at all.
My radio pops cracks and whatever else the noises are it can make. Works for a little while then pops like i've been shot. Very loud bang. This happens if my car is running and if it's not. It can be parked in my driveway and i walk out of my house and i can hear the static it pops and cracks real loud. Today it sounded like it was off air but made a whistling noise like i was in a tunnel. It's scary not knowing if it's gonna start a fire in my car. I never smell anything like melting wires. Ive had it looked at and my mechanic can't find a problem. The fuses are good and have been changed. This problems occurs when the vehicle is running, when it's parked it really doesn't matter. I didn't file a complaint earlier because i thought the radio was going out, when i looked on the ford site i see that others have had this same problem with their 2012 ford focus.
Experienced sudden electrical failure (loss of instruments, brake lights, turn signals, horn, etc.) - same problem as documented by other drivers (for examples, see http://www.focusfanatics.com/forum/showthread.php?t=282965). This behavior makes the vehicle undriveable and unsafe (had these issues occurred at night, the consequences could have been very serious). My dealer, franklin ford (franklin, ma) seems to be unaware of the prevalence of this issue. I look forward to a speedy resolution. Ford motor company also claims to have no knowledge of the occurrence of this issue in other cases. A quick web search reveals that the problem is increasingly common.
Most ability to steer. Wheel locked while driving.
The contact owns a 2012 ford focus. The contact stated that the vehicle failed to start while attempting to drive. The vehicle was towed to malloy ford of charlottesville (located at 1300 richmond rd, charlottesville, va 22911, (434) 977-7960), but a failure code could not be found with the transmission and alternator. The dealer repaired the connector of the bcm. While driving approximately 50 mph and approaching a stop light, the contact depressed the brake pedal, but the vehicle failed to decelerate. The vehicle also failed to accelerate appropriately. The contact drove to her home. The vehicle was not taken to a dealer or independent mechanic to determine the cause of the failures. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 70,000.
The electrical system has a short somewhere that causes the horn to stop working intermittently and also the brake lights to fail intermittently. I have checked fuses and contacted ford and there are no recalls. This caused an accident on 02/23/2013. A man backed into my vehicle in a parking lot (with my two babies in the back seat) and i couldn't blow the horn to let him know i was behind him. I was helpless to stop it from happening. I believe it is illegal in most (or all) states to not have a working horn on the vehicle. Ford refuses to recall, diagnose, or repair this vehicle at no cost to me. I believe that this is a very serious safety issue and i feel that nobody will take me seriously.
The contact owns a 2012 ford focus. The contact stated that the horn failed to sound when depressed. There were no warning indicators illuminated. The contact called quirk ford of augusta at (888) 468-2307 (located at 7 water st, hallowell, me 04347), but the vehicle was not diagnosed. The manufacturer was contacted and advised the contact to take the vehicle to a dealer for diagnostic testing. The failure mileage was 50,000.
The contact owns a 2012 ford focus. While driving 15 mph, the horn failed to sound. There were no warning indicators illuminated. The contact also stated that the key fob failed to work. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 99,500.
The contact owns a 2012 ford focus. The contact stated that the horn started to fail periodically and then stopped working completely. The dealer was not contacted. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 133,000.
The contact owns a 2012 ford focus. The contact stated that the vehicle experienced a loss of power and the software update warning indicator illuminated. The vehicle was taken to the dealer, but the technician refused to repair it due to a salvaged title. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages), but the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 80,000. Vin tool confirms parts not available.
Hi my name is [xxx]purchased 2012 ford focus hatchback in north caroling parkway ford vin: [xxx]in the past received several safety recall.1) clutch grinding2) car rolling back when on incline3) system upgrade4) latch issuei have taken my vehicle to ford dealer for all of the above with the exception of item 4 - awaiting part.my concern safety - my car still rolls back on incline and clutch makes grinding noise and car jerks.i took into dealer to ask for a review of this continued issue.however i was told my car exceed the 100,000 miles my car has 138,000 miles. Ford will not review my car unless i pay.all the above noted are for known safety recalls which my thoughts are ford should want to ensure the safety ofthe consumer.i am not the only person with this type vehicle others have the same issue.reaching out to you please take exception and send me a recall notices for the car rolling back on incline and my clutch grinding causing car to jerk.other then the noted safety recalls that i deal with the car is acceptable.my history, i work for an automotive company as quality engineer and fully understand the impact of defective product and recalls.note: please understand i took the car in for the original recall; the car was adjusted, the question i have concern the adjustment was not a fix and continue to have issues. When my car was purchased, upfront i paid for all required services on the car and went to dealership within the arranged time for services.your support and understanding would be greatly appreciated.the date noted below is when i took the car to the dealership the issue is a recurring issue. Kind regards[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2012 ford focus. Consumer writes seeking reimbursement for vehicle recall repairs. *ld
2012 ford focus. Consumer writes in regards to trunk lid, wiring and water flowing down rear window *tgwthe consumer stated when the trunk was activated, the lid went from fully closed to fully opened at a high velocity in a very short period of time. The wiring routed to the inside of the trunk lid, was hanging down, and when it rained, water flowed down and through the gaps between the bottom of the window and the top of the trunk lid.
The contact owns a 2012 ford focus. While driving approximately 25 to 35 mph, the windshield wipers activated on their own and the contact noticed smoke and flames under the hood. The contact pulled over and called 911. The fire department extinguished the fire. Neither a police nor a fire report were filed. There were no injuries. The vehicle was destroyed and towed to the contact's residence. The manufacturer was not notified. The approximate failure mileage was 44,000.
Very rough idling of engine while proceeding forward at start of acceleration. The "hill assist not available" light on the instrumentation panel came on, while the transmission seemed to transfer itself from a drive position to a neutral position. The car remained stationary while i attempted to accelerate using the foot pedal. At that point, i could not get the car back into a drive gear position. Immediatelyfollowing "hill assist not available" message, a second warning light "transmission malfunction, service now"came on. During this moment, an additional red exclamation light engaged. When i stopped at a red traffic signal, my focus's rpm idle quickly increased causing the focus to lunge forward a few feet into an active traffic intersection. As i proceeded to make a right hand turn, the instrumentation panel displayed no warning signs, then suddenly came back on as the rpm idle went from 2,200 to 5,500 rpm in a neutral gear state. At this moment, i was nervous, as my mind was racing with thoughts of an accident; such as, the transmission could re-engage to a drive position at such a high rpm rate, forcing vehicle to thrust forward at an uncontrollable high speed, or the engine could perhaps overheat and/or the engine block could crack.the warning panel sporadically turned warning messages on and off as it affected the powertrain/transmission control. The waning light displays "hill assist not available" every time the transmission goes into a neutral position, while the gear is physically in its "d" (drive) position. This focus leaves me wary while behind its wheel. Will this car eventually injure me or another person (s) while the transmission suddenly accelerates once again, causing an accident?
I purchased the car from ford dealer used.transmission acted up after a month took in in and they said it would cost me 200.00 to look at it.i purchased the 2 year extended warranty,but would still cost me that .i left ,a few month later the car would not move and transmission light came on .my insurance towed the car at that time the dealer kept my car for a week ,charged me 500.00 for cables to the battery.1 week later i was driving back from arizona to nevada in the middle of the desert and the car light came on again car was shuttering losing power thank god i made it home.now about 2 months later i was driving home from work and turned my driver side door flew open..thank god i wasn't close to oncoming traffic and had seat belt on.however now my driver side door will not close or lock.
The car cuts off while in motion. At times it will shut off at stop lights, in the middle of traffic or just stop accelerating. It may start back after restarting the car.
While driving dashboard lights and gauges turn off radio turns on and off and unable to operate or turn off it stays on with extremely loud static.cars turns off while in motion on a highway and street. We pushed it to safety then attempted to turn it back on and it did. Today we took it to a ford dealer the rep hooked it up to the diagnostic machine no problem was was found. Then later that day it did it again. We took it back now they say its the computer system that controls computer programming for the car. Granted they had not hooked it up to the diagnostic machine and thecost would $800. This car is not even 6 years old this is a big concern /liability when you have the dash lights and gauges, the radio turning off and on . The car is shutting off in mid motion.i called ford today the rep said nothing we can do no other reports about those symptoms have been reported. Yes the rep said symptoms. But other reports have been made on blog chats. Same or similar issues. I have major concerns when a car is shutting down whe driving that is definitely something to worry about.2012 ford focus cost$21000.00 6 years old needing minor repairs wear and tear understandable tire $50 windshield wipers $30 etc electrical computer programming major repair big problem since potentially your car can shut down in the middle of a highway and you a can cause an accident or worse die.$800 is a lot of money to get a repair done for 6 year old car.
I was driving at a steady speed of 40 mph on a flat road. I was gradually slowing down as i was coming towards an intersection and gradually applying the brake.the car was going at about 10 mph and then i attempted to accelerate as i was about to drive on pass the intersection. However, the car suddenly lost power completely and it could not accelerate at all. I was stuck on the road. I repeatedly pressed on the gas pedal to attempt accelerating a few more times and the car just would not move.each time i press the gas pedal, i heard a loud noise coming from the front of the vehicle but the car didn't move.the engine continued to remain running and both warning indicator and traction light suddenly came on. I had to shut off the engine by turning the key, and attempted to restart the car, both the warning indicator light and the traction light went away and the car seemed to behave like normal as i could move my car again.i then took the car to the ford dealer to investigate the cause, but the technician said that there were error codes within the abs module but they could not explain or figure out why the abs module would suddenly stall the car.all they did was to clear the code in the abs module, but that does not appear to solve the underlying problem.plus, there was no assurance that this problem would not happen again. Sudden lost of power can lead to extremely dangerous situation and i earnestly nhtsa could take action to this investigation to improve safety for me and for others driving the same car model.
While sitting still my gas hand went from 1/2 a tank of gas to the full mark. Filled it up even though the gas hand was on full mark. It took $20 to fill it up and for it to kick off. Then when i started to start my car i hand to turn the key twice to get the motor started and then after i took my hand off the key it kept on cranking as if trying to start although it was already running. I drove it to lexington and could feel it revving the motor up without me doing anything. I turned around and drove back to frankfort and took it to big o's. They put a handheld tester on it and said it was either the oxygen sensor or converter for the engine light that was on. I informed them that i had replaced the o2 sensor just 3 weeks ago. He test drove it and said it revved up on him also which he said something was going wrong in the transmission. When i left from there the lights came on by themselves, the check engine light was on, and the gas hand was still past the full mark. On 9/7/2018 although it said the tank was full my fuel light came on. It also quit on me on 9/7/2018 going down a hill and i had to pull over for a while before it would start back up so i could get home. There was a recall on the tcm valve which has been replaced twice and the clutches in the transmission which has been replaced twice.
Steering assist failure notice appeared on and off for nearly a year. Notice would disappear after turning vehicle off and straightening steering wheel. At 77000 miles, warning came on again and would not clear. This is a serious safety hazard especially if it happens while driving on the road. I was lucky it was just in my driveway.ford has recalled several cars of similar make and model for this same issue yet have not recalled the ford focus. This is a serious safety hazard especially if it happens while driving on the road. Ford needs to own up to their mistake and send a recall and fix the problem on all vehicles. I should not have to pay for a manufacturing defect. The car is now out of commission because i can't afford the repair and i am to scared to drive it as is.
Car was running fine then turned it off and 10 minutes later would not crank. Car will not start.you can jump start it and it starts. Now cut it off want crank
I was driving home when a light message on my dash came on saying "hill start assist not available" and the car lost complete power to the wheels, motor revved but i wasn't going anywhere. I tried putting in a sport mode to see if could shift via toggle switch, but still no gears. I got to the side of the road and my check engine light was on and traction control light was on. I shut the car off hoping it would reset something, but once did that the car wouldn't start, i had power and all but when turned key to start nothing happened. It's sitting at the dealer now. I check some mark ii focus forums and this seems to be a very common issue and when taking to dealership nothing is being done.
I have had my ford focus for 4 years now and i have recently started having problems with the radio/sync. Load noises will interrupt the radio or come on even if radio is off. This has happened to me a number of times while driving down the road and scared the living daylight out of me causing me to swerve in to the other lane or caused me toslam on my breaks with cars behind me. I have noticed that many other for focus owners have experienced the same issues and don't understand why this hasn't been recalled! it is very unsafe and won't stop when car is turned off and key removed. Please help! it is getting worse!
I have a called the dealership i bought my car from. They are refusing to help me. My transmission is going out on my car. That i've had for 1 year. I've had my car looked at 4 times. But the issue wasn't fixed. This car isn't safe for me to drive. I want this fixed.
Over the last 4 months my ford focus has completely ran like [xxx] the car bogs out cuts off due to the fuel and cluster jam and it's caused my clutch or transmission to throw codes.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall everytime i take off in my car it jurks all the time like it was trying to catch to move into next year it jurks as i drive down the road and when i stop at a red light ,and a stop sign it jurks and then cuts of so i have to put the car in park to keep it from cutting off i have been on the side of the road 6 times because of this problem the gas meter stop working so i never knew how much gas i had in the car now i can not even drive the car because it has gotten worse want go into gear
I was leaving from the bp gas station from wayne sullivan dr in paducah, ky i had drove from ledbetter which is 10 mins outside of paducah and when i started my car to leave gas station pulling out into busy intersection i went to accelerate and my car would not go any faster than 10mph with oncoming traffic behind me and my 5 year old child in the car with me. I had reported transmission problems before they put computer to adjust it but told me slippage and jerking would be normal due to the type of transmission. My car has always rolled back on steep hills also.
While driving on a busy road, the power steering suddenly stopped working and the car became very difficult to steer.when i returned home and restarted the car, the power steering worked normally again.it is being checked by the dealership today. On the phone, the dealership said it would be difficult to diagnose the problem if it wasn't still happening.this seems like a significant safety hazard.
The brake pedal will go to the floor. Based on my research ford has a problem with the abs brake pump which causes the brakes to go soft. The pedal has a long travel is very sluggish to respond. In my opinion this is a extreme safety issue. I believe ford should be made to recall and fix the problem.
Most ability to steer. Wheel locked while driving.
Last month check engine came on while driving. Car jerked and acted as if it wanted to cut off and when putting car in reverse the car would not go in reverse. While driving on july 14th after taking the car to ford dealership which they reprogrammed tcm the check engine light came on for the same code as before about shift fork b issues. While driving the car jerked a couple of times and acted as if it wanted to cut off and not accelerate. Ford states they will not fix the issue unless for the current recalls on the clutch and tcm failure.
My ford focus has been having electrical issues for several months now.i have asked ford to look at my car and they stated it will be $150 to do that.i do not have the money.my major concern is the air bags.my light has been coming off and on and i do not think the air bags will employ. I have seen several complaints on your web site and online as well. Some cars have been in accidents and having the same issue and airbags did not employ.i am terrified this will happen and not save a life.i have an autistic 13 yr old that rides in the passenger side and myself are very concerned!.also i have been following online a big issue with the electrical in the middle isle which controls the radio and airbags and whatever other warning lights and controls may be.my radio shorted out with loud popping and srcreehingnose then blew out.i think the electrical is all bad in the unit which may be effecting the airbags. Please i am asking for a very concerned safety concern to save a life regarding the airbags please look into a recall regarding this.i am not the first one tho complain about this. Thank you very much. I do have pictures with the airbag light on and off.it is not a push button!i can send pictures if you need them.i am able to do currently.please let me know.please help
Power steering failure- started with everyonce in a while id get the error notice of power steering failure so i would turn off the car start it back up and fine, it started to happen more frequently to the imbarrassing point of having to turn on and off the car 5-10 times just to have power steering, then i got a letter to update my car's software to help fix the power steering issue, i got the software update and 3 months later total failure, i now have zero power steering and now ford wants me to pay $2200 to fix it, when it failed i almost crashed into another car with my kids in my car on the freeway, needless to say we are greatful to be alive, sad thing is all other models from 2011-2012with the same exact power steering system get a recall why not the focus? i wish i would have known before i would have never bought the car, ford is a scam and doesnt back up its product, the power steering is broke because of their defective product
Loss of power steering on public road. Power steering assist failure
Engine temperature sensor malfunctions and says engine is overheating when it is in fact not as well as when it is.
Pulling on to a main street in the rain, when i tried to accelerate move along with the speed of traffic the wheels started spinning and the car started a loud banging noise and lurching. I was having difficulty controlling the vehicle and had to release the accelerator quickly to avoid losing control. Traffic had to swerve around me to avoid a collision.the malfunction of the traction/stability control made more difficult to control the car.
Driving (straight) on a highway going 55. Car slows down to crawl, making grinding noise, error message appears "parking aid malfunction". Was able to pull to side of road, put in park and cut off ignition. Would not restart. Dashboard still says car is in drive.
On my 2012 ford focus fuel consumption has decreased also once the car gets passed a half tank the fuel volume gauge is not correct the car actually runs out of fuel what's the last quarter of a mark which appears to still have fuel, also front end drivetrain makes loud noise when turning corners, engine will not crank at times and makes funny sounds under the hood electrical sounds. Battery positive lead wiring gets hot . Car will not start ,blower fan doesn't work and car runs hot, after being replaced 12/05/2019.
I have a ford focus 2012 it has power lock on the doors. 3 doors lock with the remote just fine the door behind the drivers seat wont even close. It opens when i turn corners. This is a safety issues especially when i have small children, this car has had two recall fixes one with car rolling back even though it is an automatic and a transmission failure all due to electrical issues. I feel that the this is another one given that my passenger left rear door cant even be manually locked its only locked and unlocked electrically, there is nothing blocking the door to make it not close only the lock itself.
The traction control in the vehicle operates in an unsafe manner in snowy road conditions.when climbing a slight grade in snow, the traction control continually reduces engine power to the point that the vehicle will no longer move forward.as the vehicle slows to a stop while modulating the accelerator, the engine will not rev above 1500rpm without the traction control cutting off power.controlled and sustained forward momentum is required for safe driving in snowy conditions.that is not possible when traversing typical roadway inclines in snowy weather with the traction control engaged.additionally, it takes no fewer than seven inputs from the driver to engage or disengage the traction control system; something that must be done frequently in this vehicle to keep it moving safely in snow.this creates undue driver distraction in already demanding driving conditions.a manufacturer retrofit of a simple on/off switch for the traction control system, as installed in most contemporary vehicles, should be the minimum remedy.
Engine stalled and shutdown while driving with loss of control. Engine also rev'ed up down without acceleration and deceleration while driving and traction warning control light came on. Car was driven to nearby parking lot where it completely shutdown. Car needed to be towed to dealer, as it could not be driven safely. Ford dealer identified the problem as a dtc code u0101 or simply a bad tcm(transmission control module). Tcm was replaced on the transmission and paid by owner, despite this part being recalled by ford on other ford focus models, as follows: focuspower train:automatic transmission:control module (tcm, pcm)recall number: 13v523000recall date: 10/30/2013problem summary:ford motor company (ford) is recalling certain model year 2012-2014 focus electric vehicles manufactured september 15, 2011, through august 23, 2013. In the affected vehicles, a powertrain control module software problem may result in a stall-like condition.consequence:an unexpected loss of power while driving increases the risk of a crash.corrective action:ford will notify owners, and dealers will reprogram the power control module, free of charge. The recall is expected to begin by late november 2013. Ford's recall campaign number is 13s09. Owners may contact ford motor company customer relationship center at 1-866-436-7332.this recall affects vehicles manufactured between 09/15/2011 and 08/23/2013.
I purchased a basic ford focus in 02/2012, the car has no ability to turn off the traction control system. This caused me to become stuck in about 2 to 3 inches of snow and subsequently caused me to have my rear bumper damaged when i was pulled out by a good samaritan. I think that this a sever safety issue. I think ford should have to provide the ability to turn off the traction control system. I could disable it by removing the abs fuses, but the i lose my abs system. For a car that cost $17,300 i shouldn't have to not drive my car every time i get 2-3 inches of snow. I called ford , they thanked me for my input but insisted there was nothing they could do.
The car needs now a replacement of the steering gear. The price is over $1500. The car didn't let me turn right or left and i just bought it at a certified carman ford dealership. It showed problems at 117650 miles. This is a scam, i paid for insurance and i brought the car to change the oil earlier ans they didn't find any defect. Now, i cant use my car. I was in motion, the car seemed to move to one side, then at home while stationed, i couldn't move the car at all. No even right or left.
Takara recallthere is a "steering assist fault" message that comes randomly.the steering is really tough to move while driving, went to see if they had any safety recalls on it but there isn't. This has happened multiple times randomly while i was driving and is not very safe.
The contact owns a 2012 ford focus. While driving at 5 mph, the vehicle lost power. In addition, the accelerator pedal was depressed and the vehicle failed to accelerate but increased in rpms. The traction control and engine warning lights illuminated. The contact also stated that hill start malfunction was displayed across the message board. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The manufacturer was not notified of the failure. The failure mileage was 40,500.
Bought 2012 ford focus on 3/2016. 5/2016 took back to dealership for stuck window d/t bad motor and reprogramming of transmission control module. 7/2016 car would not start at all, completely stalled out. Took to ford dealership again...transmission computer/module replaced. 12/2018 car stalled yet again and steering would not work nor would shifter...transmission garage stated they fixed issue. 8 hours later, the car would not run at all. Transmission place refused to touch the car again. Called original dealership and ofcourse, they replaced the transmission control module. And expect us to pay for it again this time! plus the dealership will not replace car until most recent recall is fixed on it. Like hell will i put my 2 children and husband back in this car with the chance of it to stall again and crash. We reside 40 miles away from work so a total of a 1/2 tank of gas at one time is not feasible in western new york weather. 5 transmission problems and how many recalls later and ford motor company will not do anything to make their wrongs right
While in motion on the interstate my consul gave me a notification that there was a "failure in steering assist" and to pull over safely. At witch time i lost my power steering assist. I pulled off at the next exit which thankfully led to baxter ford south where they ran a service check the next day. After running the check they determined there was a failure in the power steering control module (pscm). The pscm wasre programed to the last known code. They informed me that they did not know how long the fix would last. On the same day after driving 600 miles i received the same message and once again lost power steering assist. Note that the same failure has occurred in the 2011- 2012 ford fusion, ford flex, and ford taurus. All have been recalled except for the 2012 ford focus model. I will attach and highlight my invoice from baxter ford south.
The steeringwheel locked upand the steering assistcame on while i was doing 5 mph . And the fuel tank is beinghas been deformedbecause of a vacuumproblemwith the cap less gas tank. I knowthat the rest of the 2012 fusion and escapehave been recalled,becauseof the danger of drivingdown the roadand steeringwill loose controll
My transmission shutters very badly i have had it at the dealer in los lunas new mexico. It is still not fixed.my streering assist light came on and ihaveno power steering.after the last oil change to change oil light will not go off even after the reset procedures have been followed. The lighter does not work. O and to top it off i just got a recall letter something to do with electrical failure .but had nothing to do with the above problems. This is way many for a car of its agei am sure i have a lemon.what can be done?
Was driving with my mom when all of a sudden her power steering gave out and it was incredibility hard for her to steer. I took over and drove home now i drove vehicles with out power steering before but this was by far the toughest steering vehicle i drove. It was completely dangerous and irresponsible of ford to not address the issue as of yet. Thankfully i was with my mom that day and nothing worse happened but it could have ended alot worse.
I have a 2012 ford focus sel with 30k miles. The traction control on this vehicle in snow is horrible! when the car is in light snow the traction control kicks on and the car loses power.. I have gotten stuck in the middle of the road because the wheels will not move! i have to go and turn off the tc in the settingsjust to get power.. This is not safe at all!!!
Vehicle in motion driving about 60-65mph on the highway, the check engine light turned on the dashboard. Vehicle could not accelerate felt as if on neutral. I began to lose speed and had the fortune no incoming vehicles were behind me. I shut the car off once on the side of the road. Vehicle after being off for 15 minutes was able to drive but reverse gear was none functional.
It seems as the transmission needsreprogram the body control module with updated software it seems to be stuck on s instead of normal drive and it has problems when accelerate and shift
Car suddenly loses all power while driving down the road and completely shuts down, loses all power for about 15 min to hour and the will suddenly start up again
Driving down the highway and my power steering in my 2012 ford focus went out completely almost cause me to crash was going 70 mph and bearly was able to get to the side of the road safely.
Since the purchase of this for focus 2012 two years ago, the engine will suddenly stall out and stop working entirely. I am 6 months pregnant and after bringing this car in for numerous repairs of this issue, with no real resolve, i am now furious. I was driving down a 4 lane highway at 65 mph and my engine said "parking assist failure" and the car died. I was almost hit by multiple cars as i tried to coast my way to the shoulder of the road. I turned the car off and back on and it started again.i called the dealership and was told i could bring it in "but they already fixed it." then just a few days later i am at a busy intersection, and it stalls again..this time wont turn back on. I have been given the run around from ford, and the ford dealership, and i need out of this car. I have always driven volkswagon's, and this was my first ford. Never again. Meanwhile, i am underwater on my car loan now, because i have a car that is worth nothing.
The vehicle shudders from a compete stop or accelerating this has happened since purchase of the vehicle. Most recently the car will accelerate when driving or in worst cases while braking. The vehicle has ramped up to 6000rpm while braking going down hill. Upon contacting local ford dealership about the unintended acceleration, they stated they had not heard of this issue before. Advised me to stop driving the vehicle and have it towed to their facility.
I don't know if my ford focus 2012 is included in the tamara airbag recall or not.my clutch has been replaced several times due to sudden acceleration when stopped or slowing down.: it's the powershift transmission. My door latches were replaced per ford recall. New rear engine main seal replaced 7/12/17. Vehicle has only 32,746 miles on it. Tires already had to be replaced.
Driving on freeway. Loss power on "speed" it felt as though i was on neutral, so pulled over becuz i didn't want to cause an accident. Would not start after i turned off engine, and i noticed although vehicle was in the park position. My menu kept stating it was in "drive" position.
On saturday, may 16, 2015, i was traveling east on interstate 40, memphis, tennessee. Suddenly the gas pedal bumped twice and my vehicle went completely dead in the middle of this busy interstate. The electrical system just died, my emergency flashers wouldn,t even work. Iall i could do was continue to lay on the horn and wave my hand out the window trying to get the oncoming traffic to realize my car had stopped. My husband told me to get out of the car. I went to the side of the road. A good samaritan, stopped and was able to push my car across the two lanes of traffic and safely on the right median.this happened between 7:30 and 8:15 in the evening. My husband arrived on scene and we planned to return in the morning with a battery hoping that was the problem.i am currently unemployed since 03/15/2015, i couldn't afford to have the vehicle towed. I do not think this was caused by the battery, i think it was a defective transmission. I purchased the vehicle in march, 2013 as a certified pre-owned vehicle. Every problem i've had with this vehicle has been with the transmission.there was in fact an issue with the clutch, i received a letter from ford motor company that the replacement part was defective and may need to be replaced again. The warranty on the clutch was extended to 100,000 miles.i have a message screen on this car. There were no warnings given to me.i definitely feel this is a safety issue!what makes a car completely die as you are traveling 55mph? i have spoken to ford and they say that particular model does have some issues, but they said they had no idea what could have gone wrong. I was told to just feel lucky i wasn't killed.all i want to know is why would a car going 55mph suddenly just die, with no warning?i guess someone will have to be killed to get any answers.thank you.
I have a 2012 ford focus se which is still covered under my 70,000 mile warranty.i had problems with my traction control system while trying to get out of a parking lot. My rear brakes automatically locked up causing me to become stranded during a snow storm. I was stranded for 5 hours before abandoning my car and finding a ride home from a complete stranger.the next day i had my car taken to the nearest dealership and asked them to look into the problem. A day later i received a call saying that there was no problem and that the issue was external, which is impossible because no one has ever done any work on the car other than a few oil changes. They released the brakes and i picked my car up only to find that the problem had not been fixed. That same day while driving home with my wife the rear brakes locked up again, causing my car to fish-tail and impact a wall. The damages were relatively minor, but the airbags deployed and now my car is inoperable. I know that this issue was caused by the malfunctioning traction control system.
Engine light went on, starting to get on interstate, car would not excelerate past 30 mile per hour all the way home about 45 miles
"takata recall" i have a 2012 ford focus, that is knocking loud, i don't know what happen, the delearship did transmission work on it earlier 2016, one morning, when i got into the car, the oil light came on and it knocking, so my husband check to see if, there is oil in there and it was, so i was going to take to have a oil change, but he said, we need to see what's going on first. I will take to delarship this week to see what needs to be done.but would like ford to take care of repair.my focus was bought new and i have had at least 4 recalls on it so far.
There was multiple recalls on the clutch for my car. The clutch has been changed 3+ times and it is still broken. And ford refuses to fix the problem. The car will slip gear when driving therefore causing the car to lose motion and has almost caused multiple accidents. The car also will not pick up speed due to slipping of gear. This unfixed issue has caused me end up with no car and a newborn baby.
On january 27th.. My car (2012 ford focus se 4door 5 speed) my car had 33,342 miles on it once it came into the service bay at asheville ford in asheville nc. I was advised that the car would have to stay for the day and look into the situation. Car would die at random,lights would come on like a christmas tree (oil pressure light, battery light, traction light, esc light, information light, check engine light) and a message would appear (engine malfunction service now). Asheville ford was also notified of a sun visor popping, seat belts not releasing and creaking noises in the b pillars on both sides, and the ac was blowing hot air again (this was repaired on the 23rd before and already blowing hot air).
The contact owns a 2012 ford focus. While driving 20 mph, the vehicle stalled and the check engine warning indicator illuminated. The contact stated that the transmission was replaced, but the vehicle shifted roughly after the repair. The vin was unavailable. The failure mileage was 54,000.
The transmission "skips, flutters or just not kick in" when moving from a stopped position to an accelerated speed.seems like the transmission stalls out and then grabs.it does it quite often and i was almost rear-ended on several occasions so far by this hick-up in the transmission.i am going to take it back to baxter ford in omaha and see if the problem can be fixed or not.they may get the car back.
The contact owns a 2012 ford focus. The contact stated that the spouse was driving at 40 mph, when the check engine light illuminated as the vehicle started to shutter and stalled. The vehicle was towed to koons falls church ford 1051 e broad st, falls church, va 22044 (703) 241-7200, where it was diagnosed with thefuel tank shrunk and was not getting proper amount of fuel to operatethe vehicle. The fuel tank and purge valveneeded replacement. The vehicle was not repaired. The contact mentioned that the dealer informed him that the transmission module was replaced. The manufacturer was made aware of the failure and a case was opened. The contact stated that the manufacturer made him aware that the vehicle has no warranty for the fuel tank. The failure mileage was approximately 20,000.
I bought the car in 2012. It has not run properly since that year. We took it in for computer flashes and the recalls each time they asked and several times more because the lurching, shuddering, and delayed acceleration would always come back. I had to readjust how i drove the ford focus compared to any other car knowing that it sometimes stuck or delayed in acceleration. It also would sometimes jolt forward. It rolls back once at a stop sometimes while the car is running. I would have to adjust how far ahead i pulled from people in lines to make sure they had enough space between parking or in line so i didn't roll back and hit them.my car died in the middle of the road on way to get gas back in 2017. We took it in to get looked at and cost hundreds of dollars to fix a fuel tank that suctioned in on itself. We found out a year later there was a recall for that same issue. It was supposed to fix the fuel gauge reading issues too but even after being "fixed" it still never read right. I could never tell what the actual contents of my fuel levels were which is dangerous especially on long road trips. The struts started to leak and go bad well before they should have. This car is totally unsafe between the constant transmission/computer issues, the fuel tank system, door latch recalls (2 of them). We had to have the radiator replaced because one of the ford service centers screwed something up when they did the clutch recall. It broke down while driving the day after the clutch replacement and was overheating. They admitted their fault and replaced it for free thankfully but why did they have to be in there in the first place? ford needs to finally recall all of these vehicles and make it right. My family has been lifelong ford vehicle owners and i'm about at the end of my rope with this car.
I have had the car back to the dealer twice for it studdering and not shifting right. It has still shuddered once in a while while going forward coasting and turning but not as bad as when i took it in. I love my focus but am so upset that it now has a major transmission problem that may not be covered under my extended warranty. I don't have that kind of money and i take good care of my car, getting oil changes ect when due. Ganley ford in barberton now has it and is taking it apart to see what the issue is. Should not happen on a car this new. It started making a loud noise when pushing on the gas and driving at about 40-50mph. The noise was loud like a race car, vibration noise. I took it in to ford the following day and was told it was not safe to drive. I mostly drive on street, not on the highway. It was in drive going forward that the noise issue occured, getting louder the warmer the car was.
Rpm's were exceeding 4k-5k at 25 mph, engine light came on. I pulled over, turned the car off and let the car sit for 10minutes. Started car, continued driving 25 mph and rpms once again exceeded 4k-5k until the car came to a slow and sudden stop. Car is at the dealership where it was purchased for 5 days (and counting) now, service department is claiming the engine light is off and there is no history in the computer reflecting a diagnostic code - then they should fix that too! i had a passenger in the car that witnessed this event, i want to avoid any legal action, but i am documenting everything in the event i have to. I typically drive on the turnpike/highway and i am grateful this did not occur during rush hour on the turnpike/highway. I contacted ford corporate and they were very selective with their words "this vehicle does not have any recalls pending", but would not answer any general questions ex. "is there any service bulletins that were sent to your technicians regarding the transmission/engine?" their response "this vehicle does not have any service bulletins...etc." they finally directed me to this website and i only hope the right people read my complaint to better resolve my issue.
While traveling down the interstate there was a sudden loss of power while pressing the gas and hesitation when power finally returned.
Started car and dash light indicated the following message, "transmission malfunction. Service now"like many others i have seen online.it also states engine needs service
My car had less than 90,000 miles on it when it began to have issues with the transmission. The engine stutters or idles when i accelerate, which has made getting on the interstate a nightmare. If i accelerate to even 35 mph, i have to completely remove my foot from the gas pedal, otherwise my rpms will shoot to over 4 (4,000 rpms). It causes my entire car to feel like it's shaking, and it almost seems like my car is having trouble shifting gears. Not only that, but when i've stopped at a stop sign and begin to drive, my engine makes the most terrible churning/clashing/grinding noise possible. Lately it has gotten to the point that my rpms will continue to increase but my car's speed will stay the same. All of these situations (trouble shifting gears, noises, and high rpms) will occur no matter what, every time i accelerate. It doesn't matter what sort of road i am on.
Bought 2012 ford focus on 3/2016. 5/2016 took back to dealership for stuck window d/t bad motor and reprogramming of transmission control module. 7/2016 car would not start at all, completely stalled out. Took to ford dealership again...transmission computer/module replaced. 12/2018 car stalled yet again and steering would not work nor would shifter...transmission garage stated they fixed issue. 8 hours later, the car would not run at all. Transmission place refused to touch the car again. Called original dealership and ofcourse, they replaced the transmission control module. And expect us to pay for it again this time! plus the dealership will not replace car until most recent recall is fixed on it. Like hell will i put my 2 children and husband back in this car with the chance of it to stall again and crash. We reside 40 miles away from work so a total of a 1/2 tank of gas at one time is not feasible in western new york weather. 5 transmission problems and how many recalls later and ford motor company will not do anything to make their wrongs right
The contact owns a 2012 ford focus. The contact stated while traveling at various speeds, the vehicle began to shake. The failure occurred intermittently. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 400. The vin was unavailable.updated 2/11/14
The contact owns a 2012 ford focus. While driving at an unknown speed, the vehicle failed to accelerate, the check engine light illuminated, and the vehicle stalled. The vehicle was able to restart. The vehicle was taken to a dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was serviced under a manufacturer recall; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000. Updated 05/20/16*lj
I received an email in october 2018 and then a letter in december 2018 for a recall on my vehicle. And was told when the parts were available i would be notified.now here we are 7 months later and i have heard nothing is there anything i can do about this
Shuttering and stalling upon acceleration.car tends to roll backwards for no apparent reason on slight incline. Speed acceleration and speed deceleration at random times. Car hesitates badly when accelerating on to on ramp to merge with interstate traffic or to pass a vehicle on the highway. It's luck of the day if you accelerate and actually live or get hit when car shutters and hesitates. Good luck focus owners.
The engine dies while driving and now will crank but won't start. The transmission shutters when taking off from a start.
What has happened with my 2012 ford focus on august 18, 2015 has now happened 2 additional times since then.on 8/21/2015 my vehicle was dropped off at skinner & damulis to reprogram the transmission control module (field service action: 15b22 transmission control module reprogramming for overt tcm failure warning).on august 27, 2015 while driving down the road at 55 mph again i had the same loss of power, this time had an 18 wheeler behind me that was not slowing down, i pulled over to the shoulder and needed to use reverse and the vehicle would not go into reverse, it just revved like it was in neutral.i turned the vehicle off, called ford, again, and told them my issue.after restarting the vehicle after the phone call i was able to put in reverse.i returned vehicle to skinner & damulis on 9/3/2015, vehicle was "repaired" on 9/4/2015 and invoice stated my concern: car having issues with revving and won't go into reverse at times and their correction was they found tcm & pcm software update and performed software update.on 9/25/2015 i again had the same issue with revving while driving (35-40 mph) and was again unable to get the vehicle into reverse. Car had 90,111 miles at the time. Contacted ford and was given case# cas-7944030 and will be in contact with john from ford by monday evening.this no longer works for me.this car needs to go, it is going to kill someone, me, people in another vehicle, something and i am not going to have my family sued because this problem occurs again.i need a vehicle as an outside sales person and no longer feel safe in my 2012 ford focus.this car needs to be taken back by ford and destroyed.it has no trade value and i do not want another family to have this car and get killed because of it.please do something about this, i know i am not the only one with these issues.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
The contact owns a 2012 ford focus. The contact stated while idling, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to freestone ford (1201 us-84, fairfield, tx 75840; (903) 608-9515) where it was diagnosed with a stuck canister purge valve. The contact was informed that the fuel tank, fuel pump, and fuel pressure sensor needed to be replaced. The vehicle was not repaired. The contact stated the failure was like nhtsa campaign number: 19v515000 (fuel system, gasoline). The manufacturer was not notified of the failure. The failure mileage was 114,000.
2012 ford focus dangerously stall while driving as well as merging into traffic or on an incline *cwthe consumer has since traded the vehicle.
While driving home, i came to a stop behind a car at a traffic light. When i tried to accelerate, the car would not move. It was as if the car was in park and i was stepping on the gas. The car behind me almost crashed into the back of me. I had to completely turn off my car while in the middle of the road and restart the car. No later than 15 minutes later while on a hill by my apartment, the car once again would not accelerate. If i hadn't pressed on the brake as quick as i did, it would've rolled back on the car behind me. I have had 3 transmission related issues with this car and 2 incidences prior to today that involved endangering my life. I have taken it to ford 3 times in one year. This car is indeed a safety hazard and with all the complaints and lawsuits, needs to be recalled.
The contact owns a 2012 ford focus. While driving at an unknown speed, the vehicle started to jerk without warning. The failure recurred several times. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown. Updated 6/8/15
On 10/15/15 my car stalled and completely pulled back , died down to almost a halt then kicked into gear again , like a pull and let go motion.out of nowhere, this gave me a scare since i was driving and could have been rear ended because of this complete stall in the middle of the road on n.e. 163rd street north miami beach towards biscayne blvd.engine light went on and a screen message showed upasking me to service transmission now!i have had to park car until i figure what to do?this car has turned out to be aproblem for me, first with the back driver side door latch where door just flew open while driving, (that's a different claim i have placed with nhtsa).i can't afford to keep fixing these problems appearing to this ford focus.radio also went dead with a super loud disrupting pop sound and loud static electrical noises which could not be controlled by lowering volume or turning off radio , this loud pop sound startled me also while driving on turnpike from davie towards north miami beach.would like to get ford motor to recognize that my ford focus 2012 is a lemon, if not the right term then it's a product of shoddy parts used to construct this car.
While driving my 2012 - manual 5 speed ford focus down the highway the car lost power. There was no indication that anything was wrong, but all of a sudden while in 5th gear at 70mph the car had no power to propel itself forward, at the same time the radio/entertainment system malfunctioned and turned off. Luckily, i was able to make it over to the shoulder and roll to a stop without an incident. Turned the car back on and there was very little power getting to the car, maxing out a speed of 50mph on the freeway so as not to stall again, made for a scary ride home. This is the 3rd time this has happened since owning the car, which i purchased brand new and now has 49,000 miles on the odometer. The previous 2 times, i took it to a dealer to diagnose the problem, but they said that there is nothing that they can find wrong with it. Now i am active on a ford focus forum because it seems that i am not the only person out there with this issue. Ford needs to get it together before they have an injury lawsuit on their hands.
When parked and going into reverse, the console lit up with "transmission malfunction service now" and it would not go into reverse. We replaced the transmission control module, but a few days later it would not even go into gear.
Yesterday my car was fine on my way to work i go to leave work light comes on says transmission failure service immediately.the car began to shift out of gears and running rpms up never had any trouble with that until yesterday.you can drive mine as manual or automatic i tried to switch over to manual would not change gears at all
Takata recall my driver side door want shut and i see it has a recall on my engine also. I was driving and my door just flew open i tried shutting it several times it wouldn't budge. My radio also don't work ether i don't know if that's part of it.
Incident description:engine stopped and without warning while the transmission was in drive.engine light came on as the engine ceased running.it happened while the car was in motion, thankfully approaching stop sign.understand that this also results in the loss of power steering.the car is regularly serviced, well-maintained, and has approx. 94,000 miles.verdict from ford dealership mechanic:vacuum purge valve was stuck in the open position.the vacuum force that resulted damaged/warped fuel tank, and damaged the fuel pump.the purge valve, fuel tank, and fuel pump all must be replaced.cost:the cost of repairs is over $2000, plus towing the car, and the need for my family to get a rental vehicle for a week.misc:there is no recall for this item and this could prove exceptionally dangerous if it occurred on a highway especially since you lose power steering when the engine dies suddenly.
The contact owns a 2012 ford focus. While driving 65 mph, the engine stalled. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,000.
On your vehicle, the pcm software may not adequately detect a stuck-open canister purge valve (cpv) within the fuel vapor system. If the cpv malfunctions and sticks open, it can lead to excessive vacuum in the fuel vapor system, potentially deforming the plastic fuel tank. This can cause the following symptoms: illuminated malfunction indicator lamp (mil) with certain diagnostic trouble codes (dtcs) inaccurate or erratic fuel gauge indication inaccurate distance to empty (dte) engine stall and/or other drivability concerns related to stuck open cpvsafety riskthis may result in an engine stall while driving without warning or without the ability to restart, and can increase the risk of a crash.unfulfilled promisethe manufacturer said the piece would be ready in the first quarter of 2019; however, the recall still says 'no remedy''almost 6 months later.
Clutch quit at approx. 26,000mi. This was preceded by heavy shuddering and vibrations (for approximately three weeks). The manufacturer, fomoco, diagnosed the problem two weeks ago but was unable (or unwilling) to immediately replace the part, putting me in a long, "backorder" queue. My personal feeling is that the transmission is defective and should be subject to a recall.
The contact owns a 2012 ford focus. While driving at 25 mph, the engine vibrated and the contact could heard a metal to metal grinding noise. In addition, the vehicle would roll back and lose power when stopped. The vehicle was taken to a dealer who diagnosed that there was a transmission failure. The technician cleaned the engine and replaced the clutch and rings, but the failure recurred. The manufacturer was notified of the failures. The failure mileage was 80,000.
The contact owns a 2012 ford focus. While driving up a hill, the vehicle jerked and then stalled. The vehicle also hesitated to move forward. The contact stated that the vehicle would jerk forward and backwards, and then stall. In addition, the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The technician referred the contact to nhtsa. The vehicle was not taken to a dealer. The vin was included in nhtsa campaign number: 18v735000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was approximately 148,347.
Bought 11/9/2012 six months later rec'd emission recall, 1yr later would not start, dead in grocery parking, dealer said emission again, 2nd yr radio went out, 3rd yr catalylict converter need to be changed, 5/16/2017 was charged $1805.72, said not emission but it was doing the same thing as before, dead had to be towed again to dealer, dealer said, "codes po420, po7a3 tested, found converter stopped up, shift actuator faulty, removed transmission replaced clutch actuatorsand clutch, removed & replaced manifold/coverter assembly. Now twice so far engine malfunction light, no power, goes 5 miles....... When turned off in about 45-1 hr, starts.... All this while driving or parked in a parking lot.
Recall 18s32. Brought the vehicle in to dealership on 9-8-19 when i received the recall notice.i was told that software needed to be updated.at that point, we had not experienced any of the symptoms of the recall.i was told that there was a check to see if the software needed to be updated and it did not.on 10-9-19 while my daughter was driving the vehicle, the gas gauge went up to full (it was only 1/2 full) check engine light was on (it has consistently been on for weeks) and most importantly and most frightening is the vehicle completely shut off while she was driving 65 mph on a highway. All of these things that occured are directly what the recall is for. Although my daughter was driving on a hightway , thankfully she was not hit or killed by other drivers and did not crash the vehicle. Now because the vehicle was initially brought in before any symptoms and ford determined no software update was needed, they are denying to replace the canister purge valve which is what we were told by the dealership needed to be done.the vehicle cannot be driven now because of the fear of putting whomever drives it in danger.not only is this is unacceptable but i am very frustrated and feelthat this safety issue should be addressed by ford immediately.there is also a recall (recall #19s22) stating dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. I have tried to get this addressed not only through ford's customer service directly but by speaking to the service manager at the dealership where the car was bought and serviced.seems like this is not an urgent matter for anyone but us.i do have a case number that was assigned by ford which is:cas-24503630-j8w6y7.
My transmission ore slipping in first gare, i have had it in the shop three times,after about three months it start slipping again.it's doing it now. Please check for all of my recall are complete.
I few day after getting this car i felt a hesatats going in to 2 gear shortly later i took it had it diagnosed but they said it would be about $70 unless it was a recall on it so they did the said the tcm was out and it has a recall on it but also i need a clutch and that was $4000. So they fixed it and it's it all good now about 2 no. Later i was stopped at a red light with a suv in front of me i had my foot on the brake and it started fellow writing in that shop for you made me hit the suv in front.of me, it started doing the other stuff again i felled my gas up and tried to start it but it would start i seat the a lil the tried it again if stared just when i started driving it was jerking really bad i stop at the closest place i can get a diagnostic brand on it the said it was something in the gas tank so i took it back to the ford place cause the was a recall on something to do with the gas tank they fixed it ones again but shortly after that more started going wrong the hazard light wouldn't warm, put it reverse it would do anything but set there and raise my rpm's, but then it started working again so we kept on driving it, it would just do all these things off and on other than the hazard light never worked again , driving down the road want about 5miles it was running hot so i pulled over and killed it and called my dad he checked all the fluids the where fine but i tried to start it it wouldn't start seat the a lil the it started so i took it to the shop i always used on some of my cars the said it was my fan it was $400. Going down the hwy 70mp it stoped accelerating the rpms went down to little past one like i was sitting idling pulled over on the side of the highway without causing an accident i had to turn the car off then i restarted and then shifting down the road again but still haven't all kinds of problems this car is probably a death trap
I purchased this vehicle from ford of kirkland in washington state in 2016, and noticed driving issues the day i drove it off the lot. This vehicle has a dps6 transmission and it constantly jerks, shudders and slips out of gear while driving at any speed. It often fails to accelerate or accelerates suddenly and out of control, especially when going uphill. It also frequently overheats, especially when idling, despite having work done on it several times that was supposed to fix this problem. I was told this was an automatic transmission when the vehicle was sold to me, and the dps6 is not an automatic transmission at all. I also frequently have issues with the electrical and radio system. The clock changes randomly and the audio switches unexpectedly to radio stations from blue tooth while driving and then fails to switch back to any blue tooth device, sometimes for several days until it randomly begins working again. This is especially problematic when i am relying on audio directions from navigation apps that are paired from my cell phone while driving. I was also told by ford of kirkland service center that there is "nothing wrong" with my transmission or my vehicle and that i'm just not driving it "correctly," which makes absolutely no sense. This vehicle and its faulty transmission are unsafe to drive. I do not let anyone else drive this vehicle because i fear for their safety and i only drive it myself in times where it is absolutely necessary, which i can prove by the very small amount of miles i have put on it since purchase. I experience the above stated problems every single time i drive it this vehicle, which is a clearly a lemon by definition. Ford broke the law by selling me this dangerous vehicle with a transmission that they knew was unsafe and by falsely advertising this transmission as an automatic.
The contact owns a 2012 ford focus. While driving approximately 45 mph, the vehicle started shuddering and inadvertently shifted gears. The contact was able to drive the vehicle home. The dealer (capital ford of charlotte, 5411 n tryon st, charlotte, nc 28213) stated that they were aware of the failure with an engine module and the warranty was extended to 100,000 miles. The contact was advised to tow the vehicle to the dealer for diagnostic testing and repairs. The manufacturer was contacted and confirmed the extended warranty program. The failure mileage was 54,000.
19s22 recall. I was driving home from port huron to clinton township.my car went from 70 mph hour on the freeway to 35 mph.absolutely no warning.i cannot accelerate more than 35 mph. The very next morning i brought my car into the ford dealership at 9 mile in harper because the same problem had occurred months before in may.i told her that same thing happened before my car is not accelerating my rpm shot up and i cannot go anywhere so she asked me to bring it in i did i asked her about the outstanding recall on the car she told me that her guys forgot to look at it.fordhad my car for a week i lost my job and i also do lift on the side so i'm out $1200 just in the week. They called me, and said itll cost around $2k for the clutch system.that's funny because i don't use the manual side of the car but apparently it'sbuilt into the transmission. So again i asked about the recall. It clearly states on your website that if ford has to do the recall and there's any other repairs that need to be done with for the cause of all of this that the parts and labor are free. They charged my dad's credit card $1938.78. I asked her again but there was a recall down on the car she said oh well we did the recall and that was for the purge valve i said ok well where is that located she told me was in the engine so you didn't do the recall 1st you just went straight for the clutch?then you're telling me that had nothing to do with it well how do we know now after he took the 2000 and even admitted that you didn't do the recall 1st gear went straight to the clutch system so if you wouldn't did the recall 1st i wouldn't have been out $2000 if you just did your job.then i pick up the car. And the same thing happened again, and the check engine light came on. So again i had to drop it off.
Purchased a 2012 ford focus in december of 2014.the transmission has had shifting issues almost the entire time that i have had the vehicle.in may, the transmission began stuttering at low speeds.when reaching speed on an interstate on-ramp, the vehicle showed the message "vehicle not in park" and shut off as i was pulling into traffic.a day later when driving it, it stuttered again and the check engine light came on.took it, along with a defective part notice to the dealer for the automatic transmission clutch system, which the dealer said was the issue and supposedly replaced it under the warranty. The dealer also reset the "autolearn" feature in the transmission. For a few days it worked fine, then the stuttering and shifting issues began again.on august 8th, 2015 the vehicle was driven to the store, and worked as it usually did, with minor stuttering and grinding that appears to characterize the ford transmission.it was parked for roughly 30 minutes while in the store, upon starting and putting the vehicle in reverse, the transmission would not turn or gain enough power to propel the car out of the parking space.as it rolled back, it was shifted into the drive position, the vehicle began to propel until it went to shift and the car "missed" the gear and stuttered losing all momentum.this continued from every start/stop.stopped at another store, when came back out the car would not start on the first crank, and the check engine light came back on.the power issues to the transmission on take off and the missing gears continued all the way to my home.
While driving in open country, vehicle suddenly shut off.after approximately 15 minutes the vehicle could be restarted.drove the vehicle approximately 10 additional miles after restart and then the vehicle suddenly coasted as if in 'neutral" even though gear shift was in "drive" position.this time the gear indicator light flashed and the engine continued to run with the vehicle in "drive."shut off vehicle.shut off the engine.after approximately 10 minutes, restarted the vehicle and drove remainder of trip without incident.next day while driving in local country traffic, vehicle again coasted and appeared to shift to "neutral" without warning.gear indicator light flashed and engine continued to run even though shift lever was in "drive."had vehicle towed to dealer for service.
The contact owns a 2012 ford focus. When driving, turning, and switching lanes, the vehicle hesitated and sputtered. In addition, the check engine indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the power train control module and clutch failed. The dealer (allan vigil ford,6790 mt zion blvd, morrow, ga 30260, (678) 364-3673) stated that they would have to charge to run a diagnostic test to identify the cause of the failure. The manufacturer stated that they could not assist. The failure mileage was 121,000.
I was driving down a 35 mph road, trying to push the gas to get to 35 mph, but it failed and revved the engine and rpm without increasing my speed. I was going 20 mph and worried that my speed would affect other cars behind me to possibly hit me. There is some noise coming from the engine. It happened three times within less than a mile so i pulled over off the road to check and still unsure. The car is still brand new and only at almost 16,000 miles.
The contact owns a 2012 ford focus. While driving at any speed, the vehicle lost power and stalled without warning. The vehicle was able to be restarted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.
Recall done --not fixed abc control system. Still rolls back at incline.accident parking lot stopped shifted from drive to park (thought) open door stepped out car started rolling back jumped backin not to get run over to hit brake pedal.front door open hit parked truck (accident) destroyed my drivers door with major damage to door and some damaged to parked truck.had friend in the passenger sit and saw what happened.vin# [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving back on the freeway, the vehicle started to smoke.pulled to the side of the freeway and the vehicle caught on fire.
Owned car for 2 years, in shop 5 times so far for dct issues. Car is completely unpredictable and going to cause me to get in an accident! sometimes i hit the acceleration and it lurches forward unexpectedly causing me almost to rear end someone. Other times i hit the gas expecting it to go and i get a really sluggish response to the point where i'm scared another vehicle will hit me, so i will floor it trying to get it to move, this will result in the back wheels locking up and fish tailing! i have had at least six moments in this week where the car responded unexpectedly and made me think i was going to get in an accident. Tonight in rush hour i was maintaining a speed of about 20 mph, the car decided to downshift and send more forward a few yards. I want so badly to get rid of this car as i have a baby, but i'm very upside down on it. I have various warranties but have been warned by ford that they are a "one time get out of jail free card" and if the car comes in for the same repair it previously had it will no longer be under warranty! this is horrible, my car is constantly in the shop for the same transmission issue!
The contact owns a 2012 ford focus. When the vehicle was started, there was an abnormal vibration. While driving, there was a hesitation when the accelerator pedal was depressed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the motor mounts needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
I was driving on abusy highway where the speed limit is 70 miles per hour, and the car suddenly slowed down while i was stepping on the gas, until it stopped and then cut off in the middle of i-40, while other cars sped by me swerving out of the way in order to not crash into me from behind.i then took the 2012 ford focus se to my mechanic, and after he investigated the malfunction, he said he observed the gas tank of the car "breathing in and out like a diaphragm or a lung" due to an excessive vacuum, which he thought had also damaged other parts of the fuel system beyond just normal wear and tear, resulting in other fuel related error codes.the mechanic told me to take the ford focus to a ford dealership right away, because a fuel tank moving in and out that way, causes fissure cracks to develop inside of it that could cause a tank to leak gasoline or rupture during a crash, potentially causing an explosion and/or fire.the mechanic also told me he could not imagine that ford motor company wouldn't remove and then replace the fuel tank on my car, because not doing so in his opinion would be extremely dangerous.the dealership that is representing the ford motor company who will ultimately approve the replacement of the fuel tank or not, attempted to and would have given the car back to me in an extremely dangerous condition rather than making the necessary repairs that ford motor company is being forced to fix by the us government.
Recall notice number18v735 has not been performed.i received a notice december 2018 and nothing has happened.i'm concerned my vehicle has an open issue that hasn't been remediated.apparently, ford hasn't identified a solution.why hasn't this been resolved?
Vehicle lost power and was not able to safely accelerate while traveling on the highway. The problem happened when i down shifted a gear to pass someone (manual transmission). The vehicle felt like it had about 30% power. I was forced to pull off of highway. Once vehicle was shutoff and turned back on it returned to normal. I had no warning lights on dash or anything. It just happened all of the sudden and was very scary.
I bought this car with 17,000 miles on it and kept it a year and a half.i couldn't stand it anymore.when accelerating, it would shake and shudder. The automatic shifting into first and second gears was extremely jerky all the time.if i was at a complete stop and the pavement was wet, the car would bolt forward when i accelerated.twice it like stopped when i was going 70 mph on a highway. It just sort of stopped operating for a flash and then resumed movement.it was scary.i took it to a reputable ford dealership which was closer to my house than where i bought it, and they worked on it 4 different times.i came in with the same complaints every time.in addition, because the transmission was so screwy, it apparently affected the tires and i had to buy 4 new tires because the tread was so worn down.i traded it in on a new toyota. That was my first ford and my last ford.never again. The car is a menace and definitely unsafe.
I purchased a new 2012 ford focus ev on june 7, 2013.twice (still in june), while driving at speeds approximately 50 mph, the "stop safely now" warning came on and the vehicle lost power.both times i was able to restart the vehicle within a couple of minutes.i made sure to note all the indicators to provide the ford service techs as much information as possible.when i brought the vehicle in to be serviced, the technicians professed no knowledge of the issue and contacted ford for support.they could not repeat the issue and the car had no log of the events.finally, i was told the problem was a faulted power control module (pcm).unfortunately, this part was on a national backorder for 6 weeks (probably as a result of the known problems).after the part was finally replaced, i was told that the pcm would not program correctly, and that the transmission control module needed to be replaced.end result, i have my vehicle back, just in time to take it back for a recall.at least it hasn't stalled ??. Yet.
Since we purchased the vehicle, it seemed to stutter when trying to go from a stop.i was told that this is normal for this transmission.but on august 24th, the transmission started to have even more problems.first the vehicle was having a hard time accelerating past 20 mph.then it started jerking back and forth, lunging to and fro.it was not shifting gears like it should have, and it felt like it was going to stall, so complainant had to pull over to avoid an accident and allow fast moving traffic to pass.after traffic had passed, complainant turned around to go back home, jerking and lunging the whole time going less than 20 mph.after leaving the car sit for several hours, the vehicle started up again, and seemed to be operating normally.however now the vehicle is having a harder time going up hills, and has trouble coasting.feels like something is dragging it down.this could be very unsafe, as the problem is not predictable, and could potentially cause an accident.a 2012 vehicle with 39000 miles should not be having transmission problems already.
My car has almost gotten me in 3 accidents and it rolls back on hills i was pulling into a drive way and it started to roll back then it slowed down and there was a load noise and we started rolling backwards it was just a drive way. The car has absolutely no power at all it stutters and when you are driving in busy places and your car wont pick up enough ton enter on the highway or freeway its scary and its unsafe it will shake the whole car when it pulls back and stutters.it is awful and i went on a 3 hour drive to go on vacation i actually rented a car instead of taking my brand new car that i got to last me years fro now was the plan if it makes it another 1 year i will be surprised very dangerous ford.
#01. The panel light are not working in my 2012 ford focus hatchback se - the fuel warning light does not work either way - stationary or in motion, the low fuel warning light does not come on. I need further assistance in troubleshooting for this vehicle. To inspect my vehicle and check why the lights are not coming on.#2 the positive battery cable is very corroded.#3. I'mnotable to properlyopencar front door from outside onpassengerside. I can open the door but exerting a greater force when i pull to open this door than the rest of the doors.*dt
I was pulling out of the cafe by my home. When i had a chance to pull out i stepped on the gas pedal. At this point the vehicle stalled then took off like a bat out of[xxx]. Even leaving tire marks. I almost hit two on coming cars due to the hesitation then the lift off. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
In the past year, i have experienced issues with my transmission where my car has difficulties shifting from 1st to 2nd gear. It shutters and jolts, feels like i have a manual transmission. I commute daily, especially in traffic, so this has never been acceptable. On june 1st, i was in a parking garage coming around a corner when my traction control light appeared and i lost power to the engine. The interior lights, radio, ac were still working, i just couldn't move the car. I was stalled and was nearly hit a few times since i was stuck in a turn. I tried turning the car on and off, no luck. I had my car towed home, and ford towed it to the dealership the next morning where i was told the car was stuck in gear. It needed a new transmission module. The new module was replaced and i was told my car was ready for pick up. I went in the next day, the porter pulled up my car and i could not drive it off the lot, because now it was stuck in "park". I was very frustrated and i was told by the dealership that the computer may have had a glitch when reprogramming or it may have reset itself. I was told this can more than likely happen again, how disappointing. I don't feel safe driving my car and especially long distances. I'm afraid this can happen again, but even worse, while i'm on the road. Needless to say i will be looking into lemon law or trading in this vehicle.
Driving down highway, car lost power, the check engine light and the traction control light came on.would not accelerate, brakes would not function properly to stop.when i finally got the car stopped in a parking lot next to my place of business, the car would not start up again, and when it did, it would not go into any gear.sat in the parking lot for 30 minutes trying to get the car to start up and go into gear.when it finally did go into gear, i got it to my place of business 2 blocks down and parked it.i am afraid to drive the car as it is a major safety issue.there have been recalls on the electric version of this car, but not the gasoline versions.this needs to be a recall on all of these models as there are several hundred complaints online about the same issue.ford will not do anything about these issues unless the car is taken to one of their dealerships, which in past experience, they don't do anything at the dealership except overcharge for diagnosing the car, and for them to tell you nothing is wrong with it and that they know there are issues with the cars, but they do not have a fix for them and they can change the parts, however that will not solve the problem and it will happen again.i have been told this by the manager at a dealership and he has stated there is nothing he can do to change the situation.this is a major safety issue and someone needs to look into ford for the same issues gm is having with their small cars.
During a tight turn on a bendy road going about 55 mph the vehicle lost all power. As if someone turned they key off. Lights, infotainment, steering, brakes, everything was effected. Luckily steering doesn't lockup on a ford focus. And can be steered but without power assist. Once at a complete stop, the car could be restarted with no instrument lights on, as if nothing happened.
The ford focus 2012 is a true lemon! it runs rough jerking movements esp in low gear. It has lack of acceleration. I bought this car new and have had it to the dealership four times only to be told its all normal for the 2012. However i feel its not normal! my last visit i was handed a sheet filled with '' normal'' things to expect! the dealership refused to allow me to trade it back in. I wrote to the ford motor co and i only got a very nice lady who just kept saying oh i am so sorry. They along with the willis ford dealer in smyrna de acted like it was just me with this complaint. After viewing the pages and pages of complaints most like myself i can see i am far from along. What can be done ? so far i see nothing being done about this serious problem.
Ran out of fuel in this vehicle, once when my daughter was driving on a highway, even though the fuel gaugewould say there was between 75-100 miles before empty.the last time this happened the interior of the vehicle had a strong smell of gas.i then proceeded to take it to the dealership and after diagnosis the service manager said some valve remained open causing the gas tank to crack and in turn gas flowed back into the intake manifold. The cost to fix would be approximately $3100.the problem has been a known issue with this vehicle for quite some time, but ford refuses to recall or even pay for the work.i even had an extended warranty and they wouldn't cover it either.
When accelerating, whether from a dead stop or coasting, 1st, 2nd (& now starting to do it in 3rd) gears audibly rattle and clunk.very slow response time when accelerating after car is "warmed up." the more it is driven in stop and go and/or city traffic, the worse the acceleration (and rattling when shifting) becomes. So much so that when trying to pull out into traffic on 09/04/12 i thought the car would be hit. I had 3 kids in the car with me! and i always allow plenty of time to pull out because of this issue. It has been a near constant issue with this car which was purchased in may 2011.car jerks when accelerating in stop and go traffic and will sometimes "jump" and rev into a higher speed. All the above issues had been addressed and "fixed" twice before the "customer satisfaction" recalls were sent out in may. Issues are resolved for a limited amount of time and then start happening again.car still rolling back when brake is released at a stop on slight inclines. Another "customer satisfaction" recall.minor issues: *can barely be heard when speaking on the "sync" system while driving*clock changes time randomly*rear defroster doesn't automatically turn off*fan speed changes after car is turned off to a random speed setting*radio will change to a random station *sometimes* after making a phone call.
I'm stillmaking paymentson my 2012 ford focusse. 3 days after buying it the check enginelight came on said catalyst coverter is plugged up. Now the transmissionis missing up. It has never one time passed the emissions controltest since owning it. There isn't a day that goes by that this car hasn't throw me a different code from the check enginelight. Igot screwed. The car isn't safe to driveidk how many time my daughterand i have almost got hit because of the car not moving when giving the gas too it. I took it to the ford dealershipto get all my recalls done and they only did 1 recall and that was the tcm. They said that would fix the transmissionproblem im having. What lies
While driving car lost per and almost caused a major accident i was going 65 mph computer said my transmission was not in park.
My car was in the shop about 4x's in 1 month. Issue began driving about 45 mph. Went to accelerate felt a sudden jerk & nothing. Look down to see my drive light flashing & am steadily decreasing in speed with no way to accelerate, like in neutral. I luckily was able to get out of oncoming traffic, put the car in park which began to flash. Accelerated a couple times to be sure it responded before driving but the service engine light was on. Driving again, about to make a left turn, not a mile down the road, same thing happened. This timeput it in park, accelerated & nothing. Shut off my car to reset it & my car would not turn on. After waiting for the tow truck, the car would just not turn on, everything related to the battery would turn on but the car didn't. In the shop this 1st time a total of 3 days, still unsure about it being fixed (because they just fixed the "electrical" part, not the issue) lo & behold when i turned into my neighborhood same thing happened (drive light flashed & accelerator didn't respond). I get home to park & turn on my car, after attempting to turn it back on, nothing. Another tow truck came the next morning to get it, this time my car was there 7 days. After 2 days of driving the same thing happened i was on a hill almost began rolling backwards into another car until i put it into p & pulled the e break. Car went in they stated that they figured it out & i hoped 3rd x's the charm. Nope, i was on a highway had to pull over away from oncoming traffic decrease the risk of me being hit. 9 days in the shop after ordering a transmission control module for my car & replacing it, it works. Although i was just informed that the same thing is now happening to a friendwith a 2013 ford focus. It's something that needs to be looked into because loosing the ability to accelerate in the middle of traffic is very dangerous life threatening & scary.
I got into my car after work and noticed the check engine light on, as i left the parking lot of my job and headed towards the freeway which is across the street, my car would not accelerate . I could only reach speeds of 40 mph and the car began to shake and i could hear knockingsounds coming from the engine. I exited the freeway and took streets home, after about 30 minutes the shaking stopped and i was able to pick up speed but the engine light remained on. The very next day there was no engine light on and the car ran smoothly but on the third day as i got in my car once again the engine light was on, and as soon as i pulled out of my driveway, the car started shaking and this time i could only get the car to reach 20 mph which was once again accompanied by loud rattling and knocking coming from the engine. The engine sounds like it trying to accelerate but the car just doesn't pick up speed.
My daughter was driving the car at a very high speed, the vehicle died suddenly, and she was forced to "glide" into the median.took vehicle into dealership, and was told the trans module is on a "replacement program", and that the module is on back order.i was told that i could rent a car because there is nothing i could do.most importantly, when i reminded the gentleman this was a safety issue, i was told that its really not a concern.
My car is in the fourth time for transmission related issues.also this time the check engine light came on. Bill brown ford in livonia mi diagnosed the problem as a failing catalytic converter. This is a known problem with the focus, but ford hasn't done anything about it. I've researched the issue on line and there are many complaints about the catalytic converter. I also have a friend who is a mechanic at a ford dealership and he said ford is quite aware of the problem. Two years ago i was almost rear ended when the car suddenly went out of gear and the check engine light came on and flashed a warning. Ford replaced the tcu. The car is now hesitating again along with shuttering when accelerating.
My car has, since the time i bought it, stuttered randomly when accelerating.this has caused issues where merging into traffic from a stop can be unreliable, causing me to fail to enter traffic at the expected speed and causing increased risk for a collision.i think it might be a transmission, since it feels like a gear is slipping.eventually, through the stuttering, i will gain enough speed to where it stops being an issue.(possibly when entering the next gear)
While driving my ford focus 2012, the engine would shutter inbetween shifts.this resulted in delays in the shift and then sometimes in surges in power, back and forth.there was also often a grinding or clicking noise coming from the undercarriage during the shift.i finally got ford to fix this problem after taking it into the shop for service three different times and making numerous phone calls.in the interim, i believe my life was in danger do to the unpredictable malfunctioning of this vehicle.there were several times when i was trying to get through an intersection or get on the highway when the delay/shutter/surge of the vehicle could have caused me to have an accident, as i could not predict when the incidents were going to occur, or exactly to what degree.i believe ford's repeated refusal to remedy this issue put my life in danger.the fix ended up being a replacement of the clutch.however, i was advised by the technician that this would only be a short term fix and that eventually the problem would return (no doubt next time only after my warranty has expired and i will not be able to afford the repair).please help resolve this problem before some is seriously injured by ford's refusal to take responsibility for their dangerous and defective product.
The contact owns a 2012 ford focus. While driving approximately 35 mph, the vehicle jerked and the battery and tire pressure warning lights illuminated continuously. In addition, the accelerator pedal was depressed, but the vehicle failed to accelerate. The vehicle was taken to an independent mechanic where the diagnosis was unknown. The technician stated that there was a recall on the vehicle. The vehicle was repaired according to the unknown manufacturer recall; however, the failure recurred a week later. The manufacturer was not notified of the failure. The failure mileage was unknown.
This car when you are driving the engine jump or skeep the change
Engine malfunction message appeared on the message center. The engine then shutoff, losing power steering and power brakes. I coasted to a stop, the vehicle would not restart and had to be towed.this was the second incident with this same problem. First incident was eight days prior. Dealer stated it was fixed, but evidently not.
I have been to my ford dealership 10 times last year and 4 times already this year. I have multiple check engine light that came on and each time they replace a part on my car. I had my car last week for service and now it's back this week again for service. I have all my repair receipts and i am completely sadden that ford cannot do anything for me as i called the ford cooperate office and have their specialist looked at my case and i am having the same issues. My car shuts off on me so many times while driving with me 1 year old son in the middle of the street. They will fix it today and next week i am back in the shop. They have my car more times in the shop than i have on the road. I am extremely tired!i told them to test drive my car each time they "supposedly fixed" my issue and the problem remains the same. I have spoken to [xxx] at the cooperate office in florida ( 1866-631-3788) ex [xxx] and he has never solved my problems or return any of my calls.--at present writing this issue i am scheduled for another "repair". Another check engine light situation. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2012 ford focus. Consumer writes in regard to safety hazard; transmission shifting out of gear unexpectedly. *as
The contact owns a 2012 ford focus. The contact stated while drivingapproximately 30 mph, a metalto metal rattling noise emitted outside of the vehicle. The transmission slipped gears and the vehicle began to vibrate with hesitation. The failure occurred sporadically when shifting into second gear. Additionally, when the brake pedal was depressed when driving on an incline the vehicle would roll. The vehicle was taken to an authorized dealer twice where each time the computer module was reprogrammed. The vehicle was not repaired for the most recent failure. The manufacturer was notified of the failure. The approximate failure mileage was 14,000.
I ordered the car from ford in 2011 as soon as they allowed orders. I have approximately 27,800miles on the car. I have yet to get the fuel economy that ford stated. I do both city and highway everyday and my combined fuel has not gone over 27 miles per gallon since i have owned it. I have even had it run out of gas on 3 separate occasions when the car was registering 30 and 34 miles to empty.
This car has had problems since purchasing it as a certified used vehicle for my daughter. The stereo went out completely and had to be replaced. The transmission has been having issues but ford says the problem is not bad enough when hooked up to the computer for it to be replaced under their extended warranty which ford has put in place an extended warranty up to 100,000 miles and 7 years. Lastly twice while my daughter was starting to drive the car the steering wheel locked up and brakes stopped working. The second time the car was in reverse and continued to roll forward. Its a good thing she knew to use her emergency brake or she could have been hurt. The car is at the dealership to be diagnosed and repaired. Never buying a ford again.
The contact owns a 2012 ford focus. The contact stated that while driving at approximately 40 mph, the vehicle stalled without warning. The vehicle failed to restart. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Was driving up my street when the engine suddenly shut down. I had to be pushed into my driveway.very scary.
In october 2014 there was a recall regarding transmission clutch shudder.i made an appointment to have the transmission looked at on 11.19.14.on the day prior to said appointment, roy o'brien ford canceled my appointment stating there were no parts available.i have now been calling both the dealership and ford motor company for eight months attempting to have my vehicle inspected.i also filed a case number with ford on 01.13.15 - #cas5815506.to this date nothing has been done.i finally called ford again on 5.11.15 and was told, by patricia - a 2nd level customer service rep" that it's "not really a recall".take your car in to see "if" it needs service.well, i can't very well do that when the dealership won't reschedule an appointment.this is vehicle has dangerous potential to stop running at any moment. These models with transmission issues should never be sold.
Takata recallstarted car and dash light indicated the following message, "transmission malfunction. Service now"also got power steering assist error message earlier in the month.
While driving on the freeway around 6pm and taking an on ramp onto another freeway the ford focus stalled mid-drive and would not accelerate anymore or switch to higher gears when the accelerator was pressed. The ford immediately could not go any faster than first gear and luckily we avoided an accident by pulling to the side of the freeway on ramp into the vegetation since there was no shoulder. There was no noise or indication that something had happened to the vehicle. The engine light came on and the vehicle just stopped driving in the middle of driving at around 50mph. It would not drive backwards when put into reverse and would rev up to extremely high rpm when the driver tried to move forwards or backwards. Towed the car to the mechanic the next day and they ran a diagnostic that came back with 5 error codes including: p0805, p087a, p2831, p2836, and p2861. A pin point test was performed and found that the voltage was at a consistent 5 volts, so they cleared the codes and took the vehicle for a test drive and it was fine again. The vehicle has about 79,000 miles. Attached will be the mechanics form along with what they said are several codes for related recalls that were supposedly already fixed.
When accelerating the vehicle is extremely hesitant to drive on a flat road. This issue gets worst when on a upward hill. Once the vehicle gets going, it shakes and shudders until it picks up enough speed to go. There sounds like there is something scraping or rattling inside the engine. This is a hazard when making any type of turns in the vehicle or even driving.
Car stops dead and the "stop safely now"light comes on.
Takata recall. I went to tacoma dodge to purchase my first vehicle. It was pre owned without warranty. This was around october 2016. Not even a year into my first car and it started showing transmission malfunction and has died on me more than five times. Sometimes on the freeway with people going over 60 mph putting me at risk and family members. It's been stationary for almost a year later and the dealership cannot help me with this problem. I went back to the dealership and they printed a list of faults from the previous owner and i was not aware of this the day i signed for the vehicle otherwise i wouldn't have gotten it.
The car jerks a lot while driving.it is like a stutter or something.i had napleton ford check it out and they indicated that the clutch needs replacing.they indicated that there was a recall on the clutch and that it had to replaced by 100,000 miles.i bought the car used at 154,000 miles so i didn't have it at the time of the recall.my warranty won't cover the repair.
We have had the clutch replaced 3 times and are ready with our fourth clutch (no longer under warranty! $2200!). The dual-clutch is a known problem and ford has not fixed it. They continue to replace the part with one that fails at 25,000 miles.you know it's a clutch when the car is shuddering, struggles to switch between gears and does not feel like the engine is running smoothly. Ford refuses to stand behind their car that they knowingly sold even though they were aware of the problems. We first took our car in for shudders at 2,000 miles and were told it was normal. The last repair took almost 1 month.
I have a 2012 ford focus titanium hatchback. I took my car into bob tomes ford for a shuttering problem and was told to wait and see to continue to drive the car. Months later i had the tcm replace and now my clutch is out. These were all issues at the time i originally brought my car into ford. After the tcm was replace i tried to pick up my car from bob tomes ford service center and the service team could not start my car or get it in gear( yet somehow they "test drove" it). My car has stalled in the middle of intersections, my check engine light has come, my transmission is overheating and asking me to pull over and wait 5 minuets. This is extremely dangerous as i am a mother and have up to 3 children with me at one time. I can not trust my car to get me from a to b safely. My car dies randomly when it wants to. My car is now completely undriveable. I am still paying on this car and i can not even drive it! i need something to be done about this asap. This is absolutely terrifying that ford is allowed to sell cars knowing the transmission is faulty before they were on the market.
I was driving and the car kept turning of. It happened when i was stopped at a light and multiple times when i was driving. It doesn't shutter and stall, it just shuts off. Engine light came on with p1450 and p0456. It is evidently a known issue. There was a recall for 2010-2011 ford fusions for the exact same thing. "some of these vehicles might have a canister purge valve that does not work properly, causing internal pressure changes inside the fuel tank. Repeated pressure changes inside the tank could result in a crack on the top of the tank, possibly allowing fuel to leak. A fuel leak in the presence of an ignition source can lead to a fire." there is no recall for the ford focus models affected, even though it is a known issue and not related to normal wear. It is a manufacturer defect. It was a very scary experience and a very costly one to repair. I am under 60,000 miles. I do not understand why there is a recall on one model, but not the other for the exact same manufacturer issue. The estimated repair cost is $1800 from the ford dealership service department. I was almost hit, because it happened while i was making a turn. It caused me extreme anxiety. This is not the first manufacturer issue i have had with this car. Not long after getting it, i had transmission issues.
Purchased vehicle in june 2012 and transmission has been shaky, slipping, stuttering, jerking, stalling on acceleration, overheating, rolling back on hills, no acceleration on hills, and grinding ever since. Had clutch seal replaced within a couple of months from purchase which they claimed caused the problem. Problem persisted but they told me to give it time to adjust to the repair. I took it back in at 11,000 and they replaced one of the clutches. Problem persisted only then the car's system indicated the transmission was overheating (while i was on the highway) and indicated on the console that i needed to wait until the car cooled down. The temp on the car was in normal range. I was 3 hours from home with small children in the car and left on the side of a major highway because my car's system said the tranny was overheating. Took it to the dealer again and they said it was a glitch; no concern necessary. I complained again about the jerking in the transmission and they said i needed to give the car some time to adjust to the repair at 11,000. At 24, 000, i was fed up from waiting and took the car in again only to be told that i needed the entire clutch assembly replaced but they were on back-order. Contacted ford for a buy back and they said "no, that's how the car drives - it's normal" car is now at 50,000 with same problems. Currently working with an attorney on a suit against ford.
The contact owns a 2012 ford focus. While driving, the vehicle stalled in the middle of the highway and the check engine indicator illuminated. The contact was able to coast the vehicle to the side of the road. When the vehicle was powered off and restarted, the vehicle drove normally. On another occasion, while attempting to drive the vehicle, it failed to start. The vehicle was taken to rogel ford (located at 26167 ms-27, crystal springs, ms 39059, (601) 892-3673) where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. Furthermore, the front driver side door failed to close. The vehicle was taken back to rogel ford where the door was repaired, but not diagnosed. The contact was informed by the dealer that they also reprogrammed the power train module. The contact stated that the fuel gauge would show full when it was supposed to be at half a tank. The manufacturer was notified of the failures and stated that rogel ford repaired the vehicle per nhtsa campaign number: 18v735000 (fuel system, gasoline). No further assistance was offered. The approximate failure mileage was 159,000.
Car at stop engine revs from low to high, if you press on the accelerator the engine will die even when you are in motion.sometimes the engine will just die when you press on the accelerator.in traffic on highways this is extremely dangerous.the cost to repair this default in design was $889.18 at the ford dealership where the car was purchased new.that is an egregious charge for a common complaint about this care. Per the internet research we have done.ford says the car is out of warranty and take it up with nhsta so that is what i am doing.
Constant problems with the transmission and transmission control module including shuddering overheating lack of power jerking motions and constant replacement. From 2013 to current date.
When exiting grocery store parking lot, as we pulled out into traffic, the car experience a sudden loss of acceleration/drive train power, while electrical systems started to flash, and electronic gear indicator transitioned from gear to gear. Rpms, were still registering and on acceleration, drive train was unresponsive. This happened all while in traffic, when oncoming vehicles were approaching. We turned on hazard lights and moved to the road shoulder. Powered off car for a minute, then restarted. Car started but still experienced severe hesitation on acceleration, and seemed as if it was struggling to stay on. Pulled onto a side street to get out of traffic, then after turning car off, it would not turn back on. After approx. 10 minutes, tried to turn on car again, and it started. Was able to carefully drive car home, however check engine light has now been illuminated. This will be the 5th instance (all instances documented by dealer, and serviced by dealer) that the car has had this issue, and we have brought it to the attention of the dealership, with no 100% remedy being given. Will be taking car in once again to dealership for service and hopefully resolution of this ongoing issue of hesitation on acceleration, and total failure of drive train during vehicle operation.
Purchased new and within 40,000 miles the clutch has failed two times and the transmission module has failed once and has had to be reprogrammed twice.the suspension makes loud noises on the front end whenever you hit any bump.i feel unsafe driving this car because it can lose the ability to accelerate at any time without warning.
Since purchasing this vehicle i have had consistent problems where i will pull out into traffic and the vehicle loses power. At some points, where the vehicle is stopped, the car shakes a lot! there seems to be an acceleration problem and it is getting much worse! i was almost rear-ended yesterday!
The contact owns a 2012 ford focus. The contact stated that the vehicle hesitated when the accelerator pedal was depressed after a complete stop. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The contact noticed the failure in november of 2017. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 98,540.
This is regarding ford focus electric 2012. I was pulling out of my office parking lot and driving at about 5 mph. I got the 'stop safely now' warning and within a few seconds the car stopped and i could not drive any more. Fortunately, it was the internal street and around 3 pm when the traffic is very low. I am glad this incident did not happen on the freeway in the left lane (carpool lane in california). I was able to restart the car and drove straight to the dealer(fremont ford) but they did not have trained ev technicians to look at the car. Asked me to bring the car back on monday(8/19/20013). Now the car is at the dealer. This is second time i have encountered this issue with this car. The first time i had was when i was pulling the car out of my garage at home. Ford even applied major software updates on my car in july but looks like the issue is still recurring.
My 2012 ford focus sel has turned off completely while driving multiple times on the highway and freeway, i have been stranded multiple times during the day and night due to it shutting off randomly. I have been stranded in parking lots multiple times due to the car not allowing me to go in reverse. I have replaced the car battery multiple times! my gas cap has popped off while putting in gas, i have faulty windshield nozzles washing system no longer spray water, i have a faulty back light i have replaced the bulbs multiple times every few months. The heating and air conditioner will sometimes work. The color lighting in the car no longer works, on the sun visor the mirror cover has popped off on its own. The cause of all these problems are unknown i believe the car was entirely built poorly with no thought process what so ever. I have never driven a car with so many problems let alone such a dangerous deadly car. These issues continue till this day and i am still stuck paying for a car that is completely not worth my money or my life.
First incident traveling approximately 45 mph, as automatic transmission shifts gears, the transmission slips out of gear. Shifting to neutral and back into gear does not work. Pulled vehicle onto the shoulder, put into park, turn off the engine. Engine will not start, no crank. Let vehicle sit for a minute, retry starting, vehicle runs normally.next incident around 2 weeks later. Similar experience, but travelling approx 75 mph on highway. Required to pull over, restart vehicle. Check engine light on at restart and engine running at lower rpm than normal in all gears. Vehicle rests overnight, runs normally with no check engine light.subsequent incidents increase in frequency, without check engine light. Simply need to pull over, restart vehicle. Most frequently occurs while traveling on the highway at higher speeds.6th or 7th incident, about a month after the initial incident. Check engine light remains on. Vehicle service scheduled but not yet performed due to backlog of transmission service repairs at ford service center.
The contact owns a 2012 ford focus. While driving various speeds, the vehicle stalled without warning and the check engine indicator illuminated prior to the stalling. The vehicle was taken to the dealer where it was diagnosed that the purge valve needed to be replaced, but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 52,000.
While driving on a busy interstate the rpms on my vehicle revved to 5000, wouldn't accelerate, and quickly slowed down. I was in the fast lane while traffic around me was going 75+ and was forced to pull over on the left shoulder with my dog in the vehicle at 9:30pm on a friday night. Once stopped, my vehicle wouldn't move as i tried to go into reverse and wouldn't go over 25 mph while trying to go forward. I was stranded on the interstate for 2 hours waiting for a tow truck paid for out of pocket because my 'warranty expired due to high mileage'. My boyfriend had to leave school to also pull over behind me on the interstate and take the dog from my car to his on the busiest interstate in the state we live in. Mine, my dog's my boyfriend's lives were all in extreme danger due to the failure of a part on my vehicle i have had replaced twice already and is a known problem with the make model and year of my vehicle.
Transmission shakes and grinds. Car rolls backwards on hills. Ford says this is normal behavior but having a car roll backwards on hills with an automatic transmission is a safety concern.
The contact owns a 2012 ford focus. The contact stated that the vehicle began to decelerate unexpectedly while driving on the interstate at 65 mph. The vehicle was taken to the dealer where it was diagnosed that the vehicle was safe to drive. Days after the failure, the key was inserted in the ignition and thetransmission malfunction and check engine warning indicators illuminated. The vehicle was not returned to the dealer to be diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was approximately 84,000.updated 04/20/16*lj
The contact owns 2012 ford focus. The contact stated that whenever attempting a left or right turn, there were several seconds of hesitation before the vehicle would respond. The contact had previously received notification of a manufacturer's recall and took the vehicle to the dealer who reprogrammed the computer. After receiving the vehicle back the hesitation continued to occur. The vehicle was taken back to the dealer who advised the contact that the failure was normal and there was no other remedy for the hesitation. The manufacturer was notified who also stated the failure was normal and offered no further assistance. The failure mileage was 11,000.
Update 05/20/2013this vehicle keeps getting worse:?reverse does not work very well as it takes a long time to function. On a slight decline the car rolls forward and reverse has difficulty engaging.?from a stop at a stop sign or red light, the car will attempt to lunge forward sometimes.?from a stop at a stop sign or red light, the car will often not accelerate when the accelerator pedal is pressed.?at any given time (full stop or in motion) the accelerator must be pressed half way or more to the floor in order to get the car to accelerate.?the car lunges a lot and misses-then lunges while driving.
The contact owns a 2012 ford focus. The contact stated that an abnormal fuel odor was coming from the vents and the vehicle reeked of fuel. The odor was so strong that it was a distraction to the contact and her family's health. The vehicle was taken to joe hall lincoln ford (1617 21st street, lewiston, id 83501, (888) 706-3381) where the mechanics repaired a door latch, but did not repair the fuel tank. The manufacturer was not made aware of the failure. The failure mileage was 97,637.
After being stopped at a traffic light on the highway, my vehicle began acting as if it did not want to get up to speed and would not go above 35mph without dramatically jolting forward. It did this a couple of times before swerving a bit and finally stalling completely, pressing the gas would do nothing to get the car to speed up. I did manage to get it to a side road before having it towed to the dealer.
The contact owns a 2012 ford focus. The contact stated that the vehicle stalled without warning. The instrument panel indicated that the transmission was engaged in park. The vehicle was towed to the dealer where an engineer was sent to inspect the vehicle. The engineer stated that there was nothing was wrong with the vehicle. The vehicle was not repaired. The failure mileage was 5 and the current mileage was 27,000.
We have a 2012 focus. From day 1, we have had problems with the battery going dead, within just a day. We have had it in numerous dealerships, with no resolve of the problem. After having had enough, we took it to a specialist who hooked it up to a diagnostic machine. The problem was the stereo system draining the battery. But we felt it wasn't our responsibility to have to pay for a new stereo, so we just had it disconnected. Fixed the problem. But the check engine light never goes off. And now it's making a funny noise in the engine and when you come to a stop and accelerate, it sometimes acts like it wants to cut off. I feel like ford ought to replace the stereo free. We have had it in on other numerous occasions for other problems too. Had to have a new dash twice!
I drive a 2012 ford focus. I bought the car used in january 2015. In the fall of 2015 my car began jolting every time i put pressure on the gas, this was alarming. When it became worse, i bought the car to a ford dealership, and came to find that the transmission was recalled. To fix this ford had a strict protocol to fix the transmission in a 3 step process. The mechanics are only told to do step 1, and then if the problem persists months after the repair, continue with step 2 and so on. The transmission started jolting again a few months later, this time worse. I have been waiting a month for the ford dealership to get that part that will "fix" my problem, while i was assured the problem would not get worse. In that time a piece in the exhaust has also been recalled, neither one of my windows in the front two seats will go down, and the jolting has become incredibly unsafe. There have been two occasions where my car has just come to a completely alarming stop while driving up to 20 mph, on a busy two lane street. I take this street everyday to and from work. There is no other option. I avoid the highway completely now. I feel completely unsafe and on guard at all times while i am driving this vehicle. Because of my experience wth this car in only a year i will never purchase a ford vehicle ever again. I regret ever driving it off of the lot. I am only 25 years old, and can't afford to trade this in right now, and that is all i want to do. It is not a nice feeling to have a pit in your stomach every time you buckle your seatbelt.
The contact owns a 2012 ford focus. The contact stated while driving 10 mph, the vehicle shuddered with the check engine warning light illuminated. Additionally, the vehicle failed to start occasionally. The contact shifted into neutral then park and the vehicle started. The contact also stated the vehicle failed to accelerate. The transmission warning light illuminated. The vehicle was towed to lithia ford lincoln of fresno (195 e. Auto center dr, fresno, ca 93710) and was diagnosed that the transmission control module failed and needed to be replaced. The vehicle was not yet repaired. The contact stated that the vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure and informed the contact the extended warranty had expired. The failure mileage was approximately 120,000.
The contact owns a 2012 ford focus. The contact took her vehicle to an unknown dealer to be repaired per an unknown recall. The contact believed there was a manufacturer defect with the throttle body and stated that the vehicle would hesitate to accelerate when the brake pedal was released and would then violently accelerate suddenly. The failure caused the vehicle to crash into a ditch. The air bags did not deploy. A police report was not filed. There were no injures. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 119,000.
Car's transmission felt sluggish (hesitate to accelerate) after 15-20 minutes of low-speed driving (0-10mph) in a traffic jam. Ten minutes later, engine stalled on freeway at 70mph. Tachometer dropped to 0 and speedometer displayed was 0. Car restarted, and continued to be driven for 15 minutes. Gear disengaged when turning into a parking space, car rolled backwards. Power did resume after 2 seconds while constantly giving gas. Restarted the car after around 30 minutes, car stalled again few minutes later. Engine would not restart instantly. Only clicking noise was heard in the engine bay when turning keys. Waited 10-15 minutes to restart. Car accelerated to 70mph before stalling again after 1-2 minutes. Gear indicator was flashing. When the car stalled, engine raved with lost of power for 1-2 seconds. Car felt like in neutral even shifter was in drive. Tachometer then dropped to 300rpm and never rav again. Car was pulled over. The cycle of stalling and restart repeated 5-6 times until i arrived home. The next day car was drivable again (i only have a 5-mile commute). Similar troubles occurred three weeks ago when car was totally disabled after 20-30 minutes parking lot driving. Car hardly restart and refuse to go into gear. Gear indicator constantly blinked. I previously thought the issues were related to the usage of s gate, where it happened for two instance. There are 3 occurrences of similar troubles. First time was about a month ago when car refused to start, but it was perfectly drivable again after being cool down for a night. Towed to dealer but problem could not be duplicated. The reason that prompts me to write this report is due the lost of power on freeway which i believe is a safety related issue. Also, there doesn't seem to be a trouble code in the computer, which makes it hard for dealers to diagnose the problem.
The contact owns a 2012 ford focus. When the contact attempted to drive the vehicle, the check engine warning indicator remained illuminated. The vehicle was taken to hawkeye ford (2027 us-34, red oak, ia 51566) where it was diagnosed with failure codes p144a and p0456. The codes indicated that the evap, purge vent, vent valve, fuel tank, and fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 130,000.
I purchased this vehicle on march 21, 2012 and first took it into the dealership april 4, 2012 because the transmission boggs for the startup 0 to approximately 20 mph. This created a safety hazard when pulling into oncoming traffic because the vehicle had no power, especially when in a stopped position.passing vehicles was unsafe if you were in the lower gears of the transmission due to lack of power.another safety hazard is that the vehicle drifts backwards when i take my footoff of the gas pedal, as if it was a standard shift transmission.this was especially dangerous on a hill or a grade . This vehicle also drifts backwards when you put your vehicle in park and release the brake pedal, causing danger to pedestrian or vehicles behind you.i have taken this vehicle back numerous times since i have owned it for the same types of problems with the transmission (now at various speeds) and drifting backwards.the dealership has made numerous adjustments and changes to the transmission, but to date this vehicle basically remains, in my opinion, a safety hazard.to date, ford company states that all of the above has a reason and states that it is "normal" for this new type of transmission. In my opinion, this transmission evolved to save gas, not lives.
My car (2012 ford focus)has problems shifting and makes a shutter noise while taking off i have taken it to the dealer multiple times and they told me nothing is wrong with the car.
The car will cut off once you try to start it up after filling up the gas. It also stalls while you're sitting idle at a light. The gas gauge is also broken. It stays at full and moves around freely.
The contact owns a 2012 ford focus. While operating the vehicle, the engine, battery, and oil sensor indicatorsilluminated before the vehicle shut off. The cause of the failure was not determined. Hines park ford (56558 pontiac trl, new hudson, mi) and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was 94,000.
Car was running fine then turned it off and 10 minutes later would not crank. Car will not start.you can jump start it and it starts. Now cut it off want crank
My car fails to accelerate without shuddering even after the clutch was replaced and computer reprogrammed. It first started having transmission issues when it had only around 60,000 miles on it and was around five years old. Even after being fixed, my cars transmission light came on and it coasted to a stop at the side of a busy road. I was able to drive it at jarringly loud low gear home. Because i was told it was out of warranty the second time, i took it to another mechanic who reset the computer and told me he suspected the transmission itself is bad. It drive ok, but with astonishingly low power and dangerous freeway merges for another two years. Now the shuddering is bad again and the transmission groaning in between low gear changes. Additionally the cpv on this car was bad once, and it warped the gas pan. The dealership reset the computer codes controlling the valve but now the engine code for that problem is on again too. This car feels unsafe, but i have little alternatives. I have now way to get to work without it.
Within a month of purchase, the vehicle has been "shuddering" i have reported this to the dealership every time i sent it in for service and all they tell me is "it is normal, you have to get used to it. Its the new transmission technology of ford." i cant believe that after 2yrs and 17k miles on it that it is still exhibiting the same problem and there has been no resolution to it. May i know until when am i going to wait? another problem that just came up- i have witnessed a loud sound coming from the speaker. Seems like a thunder/cracking noise. My husband has heard it twice. It is a very loud sound. It scared me when i heard it the first time.
For several months i noticed significant shuttering of the transmission when accelerating from a stop into low gears. Took the car to dealership for repair, per warranty extension provided by ford (field service action number 14m01). Several days after that completed service, the engine light turned on -- and was on and off over a period of approximately one week. The car also periodically jerked forward unexpectedly while accelerating in low gears, and the same unexpected movement happened occasionally when in reverse. I made a follow up service appointment during this time. Then two days before the service appointment, after filling the car with gas, the engine would not start. When turning the key in the ignition, the car shuttered violently with a great deal of noise. After calling a tow truck and resting the car for approximately one hour, the tow truck driver was able to get the engine started -- commenting that first and reverse gears felt unstable and unsafe. Car has since been towed to the dealership for a second round of service. Problem and solution are yet to be determined.
At highway speeds while trying to pass, meaning speeding, my engine would cut out or loose power which would last about 10 seconds. I am bringing this to your attention because i read about other ford owners having the same issue. Now ford said that it was easily fixed by reprogramming the transmission, this fix has alleviated some of the engine power loss but not all. In fact this fix makes my transmission act like it is slipping and the shifts points are way out of range. It is because of these issues i can't stand driving it, please advise as to what my options are since my factory warranty ran out.
Ford is knowingly selling lemon transmissions and "fixing" them. When the fix isnt working then the blame is placed on consumer. This needs to stop.
I received a recall notice a few months ago and i was told that i would receive another letter in about 3 months once the necessary parts were in stock. I hadn't received the follow up letter so i called my local ford dealer and i was told that the parts were on back order but i could set up an appointment to have my vehicle inspected for corrosion to determine if i even needed the parts. The earliest appointment i could get was may 18th, just for the inspection; not even for the actual repairs. The recall is for the fuel vapor system and there's a warped part that is causing an inaccurate reading on fuel levels which means i have to maintain at least a half tank of gas at all times. My car is now leaking gas and stalling in traffic due to the issue. I live in a city with lots of steep inclines and hills and i have to avoid certain streets because my car has stalled and almost caused accidents. There is only one ford dealer in my area. The only other dealer is about 30-40 minutes away.
Takata recall i'll be driving and my car stalled often and has cut off on two occasion .then my engine light came on.i was driving happen to be at a stop sign and theand cut off and rolled had to restart.when ever i stop the car it take time before it speeds up.
Takata recall my 2012 ford focus is having transmission issues. I can not drive over 60 in my vehicle and i am not the only one with this issue. I have read reports and called ford and no one will take a look into this. It has caused me to have to pull over on the side of the highway and the car will smoke and over heat. I am not able to cut the car on for 10 mins and all of my dashboard lights appear. It has been this way for the past 4 months.i have had to get a new form of transportation because of it. Can someone please look into this.
The contact owns a 2012 ford focus. While the vehicle was reversing, it began to shake. The contact's daughter placed the vehicle into drive and the engine stalled. The vehicle was turned off, but would not restart. The contact's son had to assist with pushing the vehicle out of the parking garage. In addition, the check engine indicator illuminated. Once the vehicle restarted, it was driven to lubbers cars (944 n main st, cheney, ks 67025, (877) 326-6992), but they did not assist and stated that a remedy would not be available until later this month. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was 104,000.
While driving the check engine light turned on, the shift display started blinking (so the "d" was flashing) and then the vehicle slowed to a stop where it was turned off. Vehicle would not turn on again. The next day it started, and after inspection by retailer autozone read tcm module issue. Vehicle had a full tank of gas, recent oil change, and had battery replaced with new one as recommended. Following battery replacement the vehicle again slowed to a stop with shift and check engine light illuminated. Towed to ford dealership where a software update was done and told it would function properly. Approx 30 miles later the vehicle again came to a stop, but the check engine light did not illuminate, only the gear it was in blinked. Told by separate ford dealership that the tcm module needs replacement. Prior to software update check engine light would go on, but after that it would not but the vehicle did continue to come to a stop. Could rev the engine but to no avail. Stopping incidents occurred several times within a few days. Very dangerous when driving on highway or street as the 2012 ford focus se stops within a few minutes of alerting the driver to issue and will not restart.
Vehicle lost drivetrain power on the freeway. I went to accelerate in very heavy traffic, and the engine revved without moving forward (similar to someone depressing the clutch and accelerating). Shifted the car into neutral, back into drive in order to jog the transmission into operation, that did not work. I shifted into the 'sport' mode in the transmission thinking that would help, that didn't work. I had enough forward momentum to get the car to the shoulder and call for a tow, but overall, the car would not travel under it's own power.at this point, i am quite concerned that i own this car, and it's not safe to drive. Once it's fixed, i am still quite concerned that i've owned this car for 2 years, and it's been in the shop between 8 - 10 individual incidents. I am concerned that i cannot put myself or my family inside this car with any reasonable expectation of safety.please, ford motor company needs to issue a full, mandatory recall of this car in order to get this issue fixed before someone faces a severe injury or death as a result of this issue. If i was in front of a truck that wasn't paying attention, i could have been killed.
The contact owns a 2012 ford focus. The contact's son was unable to start the vehicle. There were no warning indicators illuminated. The engine eventually started and the vehicle was driven to tallahassee ford lincoln (243 n magnolia dr, tallahassee, fl 32301) where it was diagnosed that the purge valve pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall related to the failure. The failure mileage was unknown.
When i make a stop and try to move the vehicle, i feel vibrations, lost of power. I did not know that ford recalled the vehicle to solve the problem. I just called but ford refuse to fix. The agent to whom i spoke, said that the mileage is above 100 000 miles. The current mileage is 173 000 miles buti have been driving with this problem for long time.
The family has taken all three of our ford vehicles to the same dealership for service since we purchased them and they have not taken recall action. The focus not only has this recall but the shudder recall, that the dealer advised that it would cost us $1,500 because the recall requires clutch replacement. We received notices for the tcm, shudder/shaft seals, and cpv with no actions taken. The family's record is that our maintenance schedule has been consistent visits with the dealer's assigned return dates and nothing less. The family should not have to pay for a recall for that kind of money. That amount should be doubled and submitted to us as a down payment on a new ford vehicle. We are not liking what sexton ford told us though we have been nowhere else for maintenance except them since day one! now, we are being notified of nothing being done iaw what supposed to had been done already.
The contact owns a 2012 ford focus. The contact stated that the vehicle failed to shift out of first gear and failed to start. In addition, the check engine warning indicator illuminated. The vehicle was towed to an independent mechanic who stated that the transmission control module needed to be replaced. Thecontact called mac haik ford (r0333 katy fwy, houston, tx 77024, (713) 932-5000). The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: cas-2244251-n1m5d1. The contact was informed about the extended warranty. No further assistance was provided. The failure mileage was 123,000.
Takata recall. The car will die in the middle of driving. Doesn't matter the speed you are going the lights on the dashboard will light up and you cant accelerate or decelerate the car will just die.
I have a 2012 ford focus. I was in the middle of the road when it decided to stop accelerating. The engine light came on and it did not move. I turned it off and on again, which gave me another shot at getting off the road before it shut down again. It was pretty unnerving not knowing if i was going to cause a wreck or be rear ended..this is just one of the hundreds, if not, thousands of the same complaint out there. Something has to be done before there is a death. *dt
Vehicle was on a city street going ~ 40mph, and engine cut off.
4 incidents within 45 days....driving on a state hwy, at 55 mph and the engine quit entirely, had to coast to a stop on the side of the road. Driving across a state hwy from a stop sign at 5 mph and engine quit again. Unsafe! towed twice to dealer, had 4 rental cars in this time period, one for 18 days! other 2 times car would not start after driving 10 miles and parking. Dealer had no clue and finally brought in a ford company engineer.still do not trust the car! ford declined a requested buy back.
The contact owns a 2012 ford focus. While stopped, the vehicle stalled without warning. The contact was able to restart the vehicle, but the failure recurred. The vehicle was taken to a dealer where it was repaired. The manufacturer was made aware of the failure. The failure mileage was 158,000.
High rpms died in flight stalling jerking
The contact owns a 2012 ford focus. The contact started the vehicle and the vehicle accelerated rapidly even with the brake pedal engaged. The vehicle failed to slow down and crashed into a cement wall. There were no personal injuries. The vehicle was towed to the contact's residence. In addition, the manufacturer issued a customer satisfaction program under reference number 123b7 (transmission control module) and after the recall repair was performed, the vehicle rolled away with the gear in park. In order for the vehicle to remain stationary, a block was placed against the two rear tires. Also, a strong antifreeze odor emittedinside of the vehicle and an oil leak was visible on the ground. The vehicle had not been diagnosed or repaired.the manufacturer was notified of the problem. The approximate failure mileage was 12,917.updated 08/23/12*lj updated 09/24/2012
Takata recall so i was told after having multiple problems with my vehicle after bob lowth ford selling me it that some parts are on recall and i have small children i don't want to put in risk if anything happens during the winter weather here in mn for insistence my engine light came on and it started feeling like it wanted to die out on us early morning around 7:30 am central time so i always try to make sure that my small children have blankets in case we die out in -20 weather.
While driving locally at speeds lower than 40mph or even staying idle while using ac the engine starts to overheat and an alert pops up on the dash stating that the engine has overheated. Once ac is turned off temperature returns to normal and no issues remain. No overheating has occurred while on highway as of yet.
Consistent oil leak; transmission lagging on shifts when starting out from stops; transmission not shifting properly
Feels as if the car is going to stall while slowing down. After taking off after a complete stop it shifts hard or shakes and sometimes makes a grinding noise.
Ford has a transmission with dry clutches. This transmission has stranded many people in very unsafe situations. The transmission just stops working while driving. Many complaints have people left in the traffic lanes and the cars simply will not move. Fortunately for me i was not on the freeway, but on the feeder to the freeway, and the car just stopped moving. The engine rpm's dropped like it was running out of gas. Then the engine rpms picked up but it wouldn't move. Tried putting it in reverse and still wouldn't move. The tow truck driver had towed this very same car to the dealer 8 months ago. The problem is that the transmission is of such poor quality that the vehicles are in the shop on a regular basis, costing us huge amounts of money to fix. I bought the car 7 months ago with an extended warranty. The car has shuttered and the transmission has slipped pretty much from the time i got the car. Reading many complaints about the car, some from brand new owners in 2012. Really need to research this transmission and engine for that matter.
Twice, whenexiting car in the garage, the doors locked and the engine started on it's own. Had to use the key to unlock the car, insert key and the engine stopped. Withouthearing aids i would have just gone in the house. Disaster!
Vehicle does not start when key is turned.electrical systems come on but engine does not crank.engine finally starts normally after multiple attempts to turn the key (20+) and then runs fine.this problem usually occurs after the car has not been used for several hours, i.e. Being parked in the garage overnight or after a shift at work.once the car starts, it can usually be turned off and then start again without incident, as long as the car has been driven recently. This began as a sporadic issue but now happens nearly every time i try and start the car in the morning or after work. The car has been taken back to the dealer twice but they are unable to identify the problem.battery tests fine and no error codes are reported in the computer.
The contact owns a 2012 ford focus. While driving 60 mph, the vehicle suddenly lost power and failed to accelerate. The vehicle was taken to the dealer where it was diagnosed that the engine block fractured. As a result, the control module and the engine block needed to be repaired. The vehicle was not repaired. The failure mileage was 150,000. The vin was not available.
I have had transmission problems from day one.the car studded and stop from time to time.i almost got into an accident with my daughter when the car suddenly stopped on me because of faulty transmission.the radiator also went out.the steering gear locked up on me while i was driving and i almost had an accident with my kids in the car.
As many others, no, rather thousands of others have reported that the faulty dual clutch transmission offered by ford failed and almost cause an accident that could of seriously injured me and my 2yr old daughter. Will it take a death for the recall of this faulty transmission that ford knew about, before anything is actually done? how padded are they making your pockets? do your job and save lives.
Vehicle shudders when taking off but once initial take off is complete there is no shudder anymore.
While driving approx 30 miles per hour on a b road, just after turning right the car displayed a "stop safely now" warning and the car lost all power to the drive train and the car literally stopped moving. Luckily, there was no one behind me when the fault occurred. I power cycled the car and i was able to drive away after a few minutes. I have never had an issue with the car until last night.
I received a recall letter in december 2018 stating a recall on the canister purge valve would be available the first quarter of 2019. My car has stalled, has issues with this affected part and cannot rely on my vehicle. The recall has not been fulfilled and it is now may29, 2019. I have an engine malfunction light that comes on every time the car is driven. It's unreliable and i don't feel safe with the lack of exceleration.
Car was being driven at about 30 mph when it suddenly shut off.car would not restart.fuel gauge indicated 71 miles to empty,2 days after dealer supposedly recalibrated fuel gauge by reprogramming computer.this has happened several times in the past 3 months.dealer says clutch (in this automatic vehicle) failed "shudder test", and needs $1500 replacement.he says this could explain car shutting off.i cannot risk my pregnant daughter being stranded by this car.very disappointed inford and this dealer.
I was driving in a residential neighborhood and approaching a four way stop so not going fast. My car stopped accelerating and then jerked forward causing me to have to turn off the road to avoid going through the stop sign. I instead hit the stop sign. The car has transmission issues that have not yet been resolved.
This car has been the shop 4 times for the same problem. The car randomly does not start for a period of time, absolutely no rhyme or reason.it does start eventually.everything electrical comes on, interior lights, a/c, heater, radio, exterior lights, just no engine.the problem only occurs after being driven.in other words, it never happens first thing in the morning after sitting all night, it never happens after a full work day (sitting 8 hours).the longest period of time it has set and still not started is about 3 hours.the problem also never occurred until they had to replace the transmission.
The contact owns a 2012 ford focus. The contact stated that nhtsa campaign number: 16v643000 (latches/locks/linkages) exceeded a reasonable amount of time for repair. The contact received the recall notification in june of 2017. The dealer (roberts motors, 4350 n alby st, alton, il, 62002) was contacted at 855-999-5497 and stated that the earliest schedule for an appointment was april 2,, 2018. The contact stated that was unreasonable, but took the appointment anyway. The manufacturer was not contacted or made aware of the failure. The contact had not experienced a failure per the recall. In addition, the contact stated that the check engine warning indicator illuminated intermittently. The vehicle was taken to the same dealer on a few occasions and was informed that there was an exhaust issue. When the vehicle was diagnosed a second time, it passed the emissions test. The vehicle had not been repaired. The failure mileage was unknown. Parts distribution disconnect.
Shuddering of engine between gear. Lose of power when accelerating. Red lines when trying to accelerate between first and second gear.
The contact owns a 2012 ford focus. While driving 15 mph, the transmission malfunction warning indicator illuminated and the vehicle stalled. The contact powered off the engine. The vehicle was restarted, but the failure recurred and the vehicle moved slowly. The contact called ciocca ford of quakertown (321 s west end blvd, quakertown, pa 18951, (215) 536-8600) and scheduled a diagnostic appointment. The vehicle was towed to ciocca ford where it was diagnosed that the clutch, gasket cylinder, tie rod, in and out lug nuts splash guards, gasket valve cover, lower control arm and bushing, oil pan gasket, pollen filters, air filter element, all four tires, wipers, and the battery cable negative and positive needed to be replaced. The vehicle was not repaired due to the repair fees. The vin was included in nhtsa campaign number: 18v735000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The approximate failure mileage was 9,664.
Since the beginning of this year to this date, my car started with a problem when i go to the gas station i turn the engine off and fill it up, when i finish and go to start the engine again it does not turns on, seems like has no power, i have to do it several times in order to start it, not always have an empty tank when i put gas.it happens in all gas stations and only when i put gas.
I purchased a 2012 ford focus at my local dealership (5 miles on it); brand new.within 6 months i had it in the shop 2 times.at the time my husband was an employee of that dealership and they gave him the run around. Indicating all they had to do was reset the computer.supposedly they reset the computer twice however it never fixed the problem. Once it was diagnosed on the 3rd attempt at the local dealership that it needed "parts" i was given the run around by that dealership.after contacting ford motor company on several attempts i finally received a response.i had to beg ford for a rental car so that i had transportation for the week that the dealership had my car.once the vehicle was fixed and i picked it up; i noticed a really rough idle.after dealing with this forthis for several months; the dealership had me bring it back in and had it for another week to fix the idle problem.as of today; it is still not running right. I am taking it back in on friday to have it looked at once again as the entire front of the car shakes and the dealership indicated it "sounds like the transmission."not only does it shake and rattle; it clicks at times and jerks/shudders forward. I have on numerous occasions contacted ford motor company and have asked everything from buying the vehicle back and once and for all fixing the problem and get nothing but the run around. Today i my vehicle was taken back into the dealership and i was told that it needs another new clutch and they are backordered.your agency needs to do something about these fords and the ford motor company before it causes a fatality.the way the car lurches forward and shudders; this could cause an accident or someone could get hit by this.please help ford owners !!recall these vehicles.
My car has stalled out 3 times in 2 days. Once while parked after filling the tank with gas. I had turned the engine off to fill the tank, and then it took three attempts with sluggish turnover to start. The next time, i was in idle at a red light and the engine suddenly died. I was able to restart. The third time, i was in the middle of a turn in a downtown area and i lost compression and nothing happened when i pressed the accelerator. The engine light on the dashboard came on and i was able to coast to the shoulder and restarted my car. This morning the engine light was still on. I do not feel comfortable driving my vehicle.
The contact owns a 2012 ford focus. The contact stated that the check engine indicator illuminated. In addition, the front driver's side wheel was wobbling. Furthermore, the engine stalled and the vehicle was pulled over to the side of the road. The contact had to restart the vehicle and the check engine indicator turned off and on. Thornhill ford lincoln (u.s. 119 north 500 ford fairlane, chapmanville, wv 25508, (304) 855-8300) stated that there was no warranty coverage; therefore, the contact would have to pay for diagnostic testing. The contact received a recall notice for nhtsa campaign number: 18v735000 (fuel system, gasoline) and took the vehicle to the same dealer for the recall repair. The failure recurred after approximately one month. The dealer wanted to charge for another diagnostic test. The manufacturer was not notified. The failure mileage was 53,000.
After driving for 40 mins, the check engine light came on. I was in stop and go traffic and from stop (0 mph) to 30 mph the transmission would downshift violently and stall. I would give it gas, but the car would not move and the engine would rev up and lunge forward violently causing cars to almost hit me in the rear. I put in a similar complaint a few years ago about a shuttering when accelerating from a stop after 40 + mins of driving. This is unacceptable for a car company to allow this car out on the streets.
Driving on freeway at 65mph engine shut down without warning.no power steering and no power brakes. Was able to coast to the shoulder.when tried to restart violent shaking.towed to ford dealer for repair.not diagnosed yet after 2 days.this car is a lemon.had transmission clutches replaced twice.had transmission control module replaced when it failed.have continuous wheel bearing noise that was brought into dealer under warranty and they never solved the problem.
I bought my 2012 ford focus hatchback in july of 2011. Almost immediately i noticed problems.the problems included the car rolling backwards on hills, sputtering when stopped (like at a red light), jumping upon acceleration, & briefly losing acceleration while the rpm??s revved. I took it back to the dealership & they told me that the backwards rolling, revving & jumping of the engine was a trait of the car. I told them it was dangerous depending on where i was when these things happened (for example, at an intersection or in stop & go traffic with a car in front of me). They assured me that there was nothing wrong with the car. On october 17, 2011, the car broke down. I pulled out of a parking lot & pushed down on the accelerator, at first the car started to accelerate, but once it got to about 15/20 mph, the rpm??s began to rev & the car would not accelerate so i took my foot off of the accelerator & the car stopped revving. If i had been on a highway, this would have been very dangerous. My car had to be towed to the dealership. They reprogrammed the powertrain control module & transmission control module. The car would then drive, but the rolling backwards on hills, sputtering when stopped, jumping upon acceleration, & briefly losing acceleration while the rpm??s revved still continued & after several trips to their service department, the dealership could still not fix these issues. I then received a letter from ford referencing a customer satisfaction program 12b37 dated may 2012. It acknowledged these issues so i took it back to the dealership. Although they reprogrammed the powertrain control module, transmission control module again as well as the anti-lock brake system, the car continues to have the same problems. These problems could potential cause a wreck, injuring myself or others around me.
This has happened multiple times, but on sunday 3/15/15. My car has flashed hill assist not working and not in park when it was indeed in park after the rpm go up to 5 & 6 at any given time and forcing me to pull over. My car would start, but would not go into gear. When this happen before i was on the interstate doing 70 and the car jumps out of gear and i can no longer go, so i have had to pull over and luckily restart the car and go. I also have been having issues with the car not starting. What if this car causes myself and family to be involved in a accident? what if this happens during rush hour? this is a world wide issues and ford is fully aware yet they do not have any recalls. I'm not sure i understand when or what will make you ford stand up and correct the issue by issuing a recall on this unsafe vehicle? death?
Had an issue with the vehicle suddenly shaking, shuddering violently, and being unable to accelerate beyond 40-35 mph. I would attempt to accelerate and it would operate as though in neutral. The vehicle would then kick in and rev up to 6-7000 rpm and still not accelerate. Then it would finally feel as though it had downshifted but would not go above 40 mph. I took it in to the dealership to be looked at. They applied the latest computer updates and checked fluids. They told me the vehicle had a shifting fork code (dct), and that it would need to be replaced- yet the vehicle worked fine after the computer was updated. If there was a shifting fork issue, then it wouldn't magically disappear for a period of time after a computer update and come right back. The vehicle operated fine for several hours with no issues. Then i felt the transmission 'hitch', and the check engine light again came on. I was literally 2 blocks from the same dealership i took it to earlier that day, so i took it back in. They said the same codes appeared, but that they would attempt the computer update again. The vehicle again seemed to work fine. Then i was driving on a backroad highway due to my fear of the vehicle acting up while on the main highway and having my small children with me. The car again acted up and went from 65 to 35 rapidly and refusing to accelerate and acting as though it was in neutral. The transmission would occasionally catch, but would not go faster than 35 mph in a 65 mph area. This could cause a potentially fatal accident, and i cant help but wonder if there aren't any fatal accidents that can be attributed to this. I see that many others report the same exact issue i have.
My car stalls out and hesitates when pulling out from intersections. It is a safety hazard because i have almost been hit by oncoming traffic. It happens regularly and there is nothing i can do to correct it. My 2012 ford focus is under warranty but ford refuses to repair or replace the car.
The contact owns a 2012 ford focus. The contact stated that while attempting to accelerate, the engine would rev but the vehicle would not accelerate. The vehicle was able to restart and operated as normal. The contact stated that the failure occurred on multiple occasions. The vehicle was taken to the dealer, who recalibrated the tcm but the failure persisted. The vehicle was taken back to the dealer, who was unable to diagnose the failure. The manufacturer was not notified of the failure. The failure mileage was 41,000.
The contact owns a 2012 ford focus. The contact had not experienced any failures prior to taking the vehicle to the dealer to receive a manufacturer's recall remedy. After the repair, the failure progressed randomly for longer than a year. Upon depressing the accelerator pedal, the vehicle was slow to respond and the rear tires locked when accelerating. The contact later experienced the vehicle stalling without warning. The contact had to coast the vehicle over to a fuel station and, after several attempts, the vehicle restarted, shook violently, and stalled. The vehicle was not able to be driven and was towed to the dealer for inspection. The contact waited longer than a week for the diagnostic results. The manufacturer was notified of the failure. The nhtsa campaign number was unknown. The approximate failure mileage was 40,000.
I purchased the car used in early 2014. I had this car not even two years and the transmission is a serious problem. The car shakes, rattles, and stalls as i'm driving. The letter i received from ford states that this is a normal function of the car. The transmission fluid on my car is leaking and contaminated. The transmission fluid would be almost empty in 24 hours. In order to use my car for a day, i would need to refill my car with transmission fluid so it will at least move. The car at times would come to a complete stop in the middle of traffic. The power-shift struggles to change gears and at times won't accelerate. This problem maybe now beginning to affect my engine. The focus won't even start at times. Another issue is the radio will go on/off and with time, shut off completely. Their are also reports of car will roll back on hills when in drive and it does. The ford focus 2012 has too many design and manufacturer problems not to have a recall or lemon lawsuits. This car needs to simply be replaced with another model (not 2013 or 2014 models, same reports) or full reimbursement.
The car was running fine until last week when i drove to the supermarket. After i came out and attempted to leave, the engine would not turn over. Everything works electrically (radio, lights, etc...) but turning the ignition key fully did nothing. This now happens daily after the car warms up. If you turn the car off it will not start or turn over. If you let the car cool down for a couple hours it generally will start. Driving is done mainly at highway speeds and the oil level and engine temperature are fine according to dipstick and gauges.bought a new battery in case something was wrong with it. It did not resolve the problem.ensured the negative terminal of the battery was solidly attached to metal (not painted metal) to ensure proper grounding. Nothing helped.dealer appointment this week.also received "hill assist not available" warning on dash.a friend of mine who owns the same exact model and year vehicle (2012 ford focus) had the exact same thing happen to him. The dealer switched out their tcm (transmission control module) and this fixed their problem.time for a recall.
Massive stuttering issue. When pressing gas, seems to stutter and fail to get up to speed. Has happened many times and doesn't seem to change if engine is cold or warm.
My car turns off while driving
I bought this vehicle in 2018 and have had multiple issues with the powershift transmission. In relation to the faulty dps6 powershift dual-clutch automatic transmission, 2012-2016 focus sedans and hatchbacks were affected. This vehicle has been into the ford dealership multiple times to fix this issue, with no such luck. I was told that i can expect the transmission to continue with the shuddering, hesitation while downshifting, hesitation while accelerating, stalling, slipping, bucking, jerking. I spoke with the dealership that i purchased it from as well, and they directed me to ford. Now, the transmission has gone completely out and the car is no longer drivable. I was driving down the road and got the warning that the transmission is overheating and it needs service. I spoke to the ford dealership, however, in order to have the car looked at to see if it is covered under any warranty or recall, i need to pay the shop fees to get it diagnosed. Not sure where to go from here, and now i do not have a vehicle.
I was driving the vehicle down the highway and it all of a sudden lost power and would not shift and slowed down to around 40mph automatically and almost caused me to be hit from the vehicle behind me and had to immediately pull of to the shoulder. A message came up on the hud/display and said transmission malfunction service now!. I then shut the car off at a parking lot and let the car sit for over an hour and made phone calls to the dealer. This has also has happened when going to step on gas to yield at an intersection and the motor just went up in rpm but did not move or go into gear while in drive. This is vehicle is dangerous while driving due to these issues and the dealer acts like it is not.
The contact owns a 2012 ford focus. The contact stated that while driving at 50 mph, the power steering became difficult to turn and the engine stalled. The contact also stated that the vehicle was towed to the dealer where it was diagnosed that the power steering pump needed to be replaced and the pcm failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000.
As i was driving my car driver side door open the latch does not work anymore and my car stalls i cannot tell how much gas i have because the gauges don't work it puts its doors open i'll be on 75 it just shut off i need to go to red lights is shift so far they go to stop sign i should solve the radio also just goes out and i have so loud starch sound screeching noise very loud and annoying my car also kranks when i want to create battery died quick.
Stalling deading and shattering power lose engine light
The contact owns a 2012 ford focus. The contact stated that the vehicle stalled often and would not restart. In addition, the radio stopped working and the rpms seized. A local mechanic was called and they instructed the contact to disconnect the main negative terminal under the vehicle. The vehicle was towed to the local mechanic, but could not be repaired because an unknown ford part was needed. Harris ford (3710 van dyke rd, newport, ar 72112, (870) 523-5559) was contacted, but could not diagnose the vehicle for another two weeks. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
2012 ford focus with 55,000 miles.driving on interstate at 60 mph and the car suddenly shut down. Weather was sunny and 84.fortunately, i was not hit and was able to coast to the shoulder of the interstate.steering and brakes worked fine.car will not restart. Turning the key is uneventful, no noise or action of any kind.there is electric, as i was able to put the windows down.waited 3 hours for a tow truck. I lost a days wage, have a tow bill and a car that will not work.thankful that my teen was not driving at the time.
At a stop light car in drive brakes lock, shift gear locks. Message appears transmission not in park. Car takes at least 5 to 10 minutes to turn back over to start up. Car stalls to go into different speeds, accelerates when turning a corner.
2012 ford focus.consumer writes in regards to ongoingtransmission issues.the consumer stated each time visited the dealer, she was informed it was only a programming adjustment. The consumer has been to the dealer 10 times, for the same problem. The consumer stated the transmission was unpredictable. Not only did the clutch slip between first and second gears, the vehicle intermittently hesitated when taking off from a complete stop. Also, the engine would shake at 55 mph and continued to shake even at 70 mph.
I was driving my 2012 ford focus and then it started to not shift when i was on a busy road with the speed limit 50 mph and going up hill. When the car stopped shifting i only went 20 mph or less. The car only has 64,500 miles and the mechanic says it's a bad clutch and computer. There's no reason for a car with that many miles to break down like that even if it's 9 years old. There's a flaw in the design of the transmission and everyone is letting ford get away with it. I don't have the money to do this, doesn't ford make enough money. They should've at least gave me the warranty for it.
The car was driving fine and all of a sudden the power train quit working despite the fact that the engine was operating correctly.because of the loss of power, i was endanger of getting hit by other cars.the sudden loss of power is a hazard.the manufacturer said the resulting loss of power train was due to a transmission control module.this particular model has been plagued by transmission problems throughout its life.mine began while it was still under warranty and continues today.i am going to abandon the car because i feel it is unsafe at this point for me or anyone else.
When going about 55 mph my car starts to get very loud, nothing seems to be wrong it's as if there's a leaf blower inside the vehicle. As i slow down, use the brakes, the sound slowly gets more quiet.
While in columbus, ohio, caught in heavy traffic, uphill, a red "transmission malfunction!" light went on, and the car immediately started shuddering and lurching forward. I was only going 5 - 10 mph in traffic, but the car was also shaking and when i came to a full stop the rpms would go up and down
The contact owns a 2012 ford focus. The contact stated that the vacuum line malfunctioned when the vehicle reached half a tank of fuel. The failure resulted in the vehicle being unable to start. In addition, the check engine indicator illuminated as the vehicle failed. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 60,000. The vin was not provided.
The vehicle came to a complete stop in front of the caldecott tunnel that separates the east bay to contra costa county.the vehicle stopped in the middle of traffic during commute time.also resulted in a terrible backup on the highway.spent over 3 hours dealing with this break down that included finding care for our children and finding someone to pick her up at dealership as it was after hours.
The contact owns a 2012 ford focus. While driving 30 mph, the vehicle jerked, stalled, and the air bags inadvertently deployed without impact. The contact sustained head injuries that required medical attention. A police report was not filed. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 61,000.
On 1/23/2013 at appox at 10:15 am i was driving to work! i was driving west bound 10 fwy! i was going about 75 mph in the fast lane. When all of a sudden the car speed drops to 30 mph in a matter of seconds, i right away turn on my hazards! but do to the fact that i was` in the fast lane it was very hard to get over safety as the car felt like it was going to turn off. I was very scared and afraid for my life i honestly thought that i was going to get hit and end up in the hospital.the thought of not making it did cross my mind. I tried pushing the gas petal to regain speed as the car did not allow me to do so. The rpm cage was going from 0 to 7 with in seconds. I begin to attempt to get the car over to my right shoulder towards safety. All i can see throw my rear view mirror and hear was all the cars that started honking at me, flipping me off, barely messing me as all the carshad to swerving around me. I begin to shake as it was a very scary feeling being inside the car while all you can do issee which car will me the one that's actually going to hit my car and the chain reaction that it could have caused. As i get over the four lane trying to not get hit by the speeding cars, the car turns off and i am now stuck in between the 10 fwy going west bound and the interchange to the 57 fwy going north and south bound. Now being stuck in the middle of these two busy fwy's i felt my life was in extreme danger as my mind didn't let me concentrate because all i my mind could pay attention to, was the rear view mirror as i seen the cars again swerving from hitting me and all i can hear again is the cars honking at me. Iget on the my cell phone and call [xxx] for help !!!!(husband) we called ford roadside service!!!! and the tow company was there with in 20 mins !!!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Started with horn and tail light intermittently not working. Then intermittently as you are driving the car shuts off with no warning. This is a major safety issue! everything locks up and you attempt to make it safely to the side of the road. All dash lights work but car won't start. Found same complaints on internet and youtube but no recall. Took to local ford dealer and they cannot find the issue. The diagnostic machine did not issue a code. I explained in detail the issue and asked for documentation of the issue. The paper they gave me said runs rough when ac is on. I said that is not the issue. They said don't worry the ticket is still open in the system. I asked if they could put a reader on the car while driven to catch the diagnostic code and they said no. So i am in same situation as other owners where my safety and others are at stake each time this car shuts off. Also dealer said they h horn with a screwdriver to make it work for now. So no horn, tail light and car shutting off intermittently are serious safety issues. Ford needs to recall this problem and fix it!
The car goes into neautral with no warning loose all power and three months later it does not go into reverse and lost gears we had to pay out of pocket someone going to get hurt this car needs a recall on transmission before someone gets hurt bad there is so many complaints on transmission.
Driving on highway in fast lane at 60 mph, pressed foot on accelerator and engine revved but did not increase speed. In fact, slowed down. I was able to put hazard lights on and get to right shoulder (coasting, no acceleration power at all). Engine never died. Towed to dealer.(we had extended warranty). They had it 4 days could not find anything wrong with it. Since no problem found we had to pay for our rental and their diagnostic fees. After returning car to us, same thing 2 days later. Barely avoided being rear-ended in intersection this time. After this 2nd incident, engine light stayed on. 2nd trip to dealer, since engine light was on, they were able to adjust something in computer. Car did ok next 10 days. Then started doing the 'revving accelerator' but no increase in speed again--twice almost causing accidents. Today, 5th episode in 5th week, car hesitated, all dash lights came on, very loud 'boom' or 'thud' in engine. Was able to coast to shoulder.this car is dangerous and an accident waiting to happen. Ford does not want to do anything unless they have a light they can fix via what a computer tells them.
While driving through uptown charlotte, the car gave a "stop safely now" alert and the car lost power. It coasted enough to roll to the right lane and then died. I could not get the warning flashers to work.i tried for about 7 minutes to get the car to turn off, every combination i knew.after that, the car 'reset' and i was able to get it to start.i drove away as if nothing happened. It hasn't happened since.it's not cool to have the car quit in traffic like that.i think the battery control computer picked up a radio frequency interference.
I experienced a complete and total loss of power in rented late model ford focus.
Driving on the highway when car did not want to accelerate and suddenly accelerated. Motor light turned on.when taken to get checked,motor light was off and. Was told others have been experiencing the same.this is the second time it happens.
Check engine light on, both on road and highway staling and front end making noise.
I was driving at a speed of 65mph and my ford focus displayed a yellow wrench and a stop safely now triangle, the car lost power and the steering wheel locked up. I was almost rear ended and fought with the car to coast to the side of the road
The contact owns a 2012 ford focus. The contact stated that the engine leaked a small amount of oil. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 9,971.
The contact owns a 2012 ford focus. The contact stated that the vehicle leaked fuel, lost power, and the fuel gauge would become inoperable while driving. In addition, the check engine indicator illuminated. The vehicle was towed to an independent mechanic to be diagnosed, but no failure was located. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified. The failure mileage was 130,000.
The contact owns a 2012 ford focus. The contact stated that the power steering was faulty and the steering wheel seized, which made it difficult to turn. Also, when the vehicle was started and the contact shifted into drive, the vehicleautomatically went in reverse. The contact had to immediately engage the parking brake. Also, while the vehicle was parked on the street, it rolled backwards due to the parking position. Furthermore, while attempting to reverse, the vehicle stalled. Also, the door latches were loose and in danger of becoming detached. There were no warning indicators illuminated. The vehicle was towed multiple times. The vehicle was taken to ted russell ford (9925 parkside dr, knoxville, tn 37922, (865) 444-6467) and serviced multiple times for each failure; however, each failure remained except for the power steering failure. The manufacturer was made aware of the failures and did not assist. The failure mileage was 130,000.
I have only owned this 2012 ford focus for approx. 6 weeks.it has been hesitating, sputtering, and jerking upon acceleration and when driving at low speeds since the first day i owned it.at first it was intermittent but now it happens most all the time. When i stop and take off it feels like it is going to stall out. When on an interstate ramp i feel i cannot get up to a higher speed fast enough.i took it to the dealer for service.the dealer said that they would need to drop the engine, replace the seals (there is leaking around the seals) and replace the clutch. And, the seals are on back-order for 2 to 3 weeks! they say it is safe to drive and to let them know if it worsens (how can it get worse). They may say it is safe, but i sure do not feel safe or comfortable driving this car.i have read hundreds of complaints from other focus owners on this same issue.ford needs to recall these cars and listen to consumers.this is a defect that needs ford's ownership. I have been in contact with ford and have a case number.thank you.
My daughter has a used 2012 ford focus that has an outstanding recall for cpv problems. She has had two experiences where the vehicle loses power and she's unable to accelerate no matter how far she presses the gas pedal. Last week, 1/15/2019 the same issue happened on the freeway, while in motion, going approximately 65mph. Very dangerous! especially with fast moving traffic. She managed to get off the freeway and coast into a parking lot. We had the car towed to camelback ford and we explained the situation and that after some research found there is an open recall on her car for a malfunctioning part/s that can cause the exact problems she's experiencing. They say okay, we'll get on it. Well, they called us today, 1/20/2020, a whole 5 days later, to say that she needs a new battery and other things like a wheel alignment and bearing replaced. No mention of the recall repair being done. When asked they said they couldn't repair because they were unable to replicate the problem or find a code for it. So needless to say, she's been without her car for 5 days and the recall repair wasn't even done, and they come at use for other "repairs". Right now we are more concerned for the safety aspect of the car stalling out while in motion. After chatting with a ford customer service rep., who by the way says repairs should be done whether the issue is detectable or not, we have to take it to a second dealer and hope they make the necessary repairs. We can do a wheel bearings and alignment once the more critical safety repairs are done.
The contact owns a 2012 ford focus. Whenever the contact placed fuel in the vehicle, the tank would go straight to empty. In addition, fuel would leak from the vehicle and caused it to run out of fuel. On another occasion, after the fuel tank was filled, the contact drove off and the vehicle decelerated on its own. The contact called her boyfriend to help push the vehicle to the side of the road. The vehicle was towed to the contact's home. The vehicle was not diagnosed or repaired. Themanufacturer and dealer were not made aware of the failure. The failure mileage was 152,300.
I was driving my car in a rural area going about 45 mph when the car started jerking and reving near 6 rpm. The car will no longer drive in reverse and is undrivable.
The contact owns a 2012 ford focus.the contact stated that while driving 45-60 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle restarted. The vehicle was taken to wray ford (2851 benton rd, bossier city, la 71111, (318) 686-7300) to be diagnosed. The contact was informed that the purge valve needed to be replaced. The vehicle was repaired that however, the failure recurred. The manufacturer was contacted and stated the fuel tank was replaced but no further assistance was provided. The contact stated that there was a discrepancy with repairs. The contact stated the vehicle was repaired under an unknown recall and that the warranty had expired. The failure mileage was 121,000.consumer stated vehicle dies on the road.
Have a 2012 focus se. Purchased in may of 2010. Since july of 2010, i have been taking it to the local dealership where i purchased the vehicle complaining that the car was surging, shuddering, and when i hit the gas pedal, it feels like the car stalls, gets no gas, or has trouble getting into gear. Of course, there are no known issues until a recall. Finally, the problem can be addressed. I take it in, they "fix it" it still shudders, and feels like it's going to stall out in the intersection. Next thing, my car overheats and dies at 11pm on the side of the interstate. I take to a different dealership and they say, well the clutch is bad and the cooling system is bad. Great 2012 car and two items have already went out. They change the clutch and cooling system, now when i back up, it grinds and bogs down. I have had my car for 2 years in may, 39,000 miles on it, and it's been in the shop a total of 4 times. They have changed the clutch and the cooling system. Was told the clutch needed "several hundred miles to break in" gave it about 500, still grinds when i back up, more so on an incline. Although now, it's decided it wants to stutter when it starts. So it's back in the shop for the 4th time, and i'm yet again in a rental car. I have a customer service guy through ford, he's useless... I can't even get him to return a phone call. What is the point of him being there if he's not going to do his job. I don't feel that i'm getting any resolutions from the local dealerships i have dealt with, or from your customer care manager.i want a replacement vehicle. I have worked with ford over 2 years and the vehicle is still having problems. Of course the dealership tells me this is an isolated issue. Please go to edmunds,com and you will see that this is not an isolated issue... There are multiple reports of the same problems that i am having.
I had bought this car a little over a week ago and it has shown zero issues until yesterday june 17 2021, i was driving home when the car forced its self into neutral and the screen said transmission malfunction service now. Iā€™ve called ford and talked to them about the 14m02 recall/ campaign that was posted for this car and they said theyā€™re unable to do anything because itā€™s out of the required parameters. I spent all my savings on this vehicle and now am out of a ride for work and i canā€™t even have a problem i didnā€™t create fixed? when they knew it was an issue.
My transmission is going out and my car drivers really different from when i got it
I see here that several individuals complaining have the same complaints that i do, the incline problems, the vehicle sounding like it is going to die on you.the problems when you accelerate.this is a new vehicle and have had that problem from the time we purchased it.i am thinking it is the transmission.can someone please guide me.i still have years on the note and it is not fair to pay on something that is as mentioned by someone here, is "embarrassing to drive with a passenger".the speed does not matter it keeps making this rattling noise when you accelerate.please recall these cars.
I was traveling from the route 128 highway exit ramp onto the interstate 95 going approximately 50-55 mph, as i rounded the top of the ramp i went to accelerate onto i-95 when i found i was slowing in speed/decelerating and found that i had no pick up with the vehicle. I was actually coasting ,the engine appeared to be on but i was unable to accelerate. As i coasted to the break down lane the check engine light flashed on. I sat at the side of the road for approximately 5-7 minutes, the car did re-start. Due to what appeared to be a dangerous spot on the highway i attempted to continue driving towards an exit. Approximately 4 miles down the highway ( i traveled at 50 mph in the far right lane) the car again, stopped accelerating was decelerating, i was pumping the gas petal without success and i coasted to the side of the road. I had the car towed to rodman ford in foxboro ma.the service advisor is telling me the diagnostic shows nothing is wrong with the car. He also reports even though the check engine light flashed on twice their is no indication of the computer registering any type of failure.
Vehicle purchased august 30, 2012. Two recalls for power shift six speed auto trans,clutch shudder. Taken in both times in accordance with warranty and recall instructions. In both instances vehicle was never fixed based on safety codes and instructions. Contacted ford motor and dealership. In both instances compliance was refused. Last breakdown, jan. 2020, regarding recall was denied due to claims that vehicle was not properly warranted. Took vehicle to dealer for recall issue again, and was told vehicle was not warranted for clutch and unsafe to operate. I believe the vehicle was never safe to drive!therefore, not only do i not have the funds to fix the original recall, but i do not have any vehicle or access to a vehicle.recalls are not ever to be the responsibility of the consumer, especially when vehicle was not properly brought up to codes and standards in the first place. All attempts to negotiate a civil outcome have failed, and now ford has completely locked me out of all access to any reps. And/or uppers authority supervisors, thus forcing me to file this complaint, which i hope resolves this issue and prevents me from obtaining legal representation. As a side note, if ford or woltz and wind refuses to make this wrong, right - i will also be moving forward to the atty general as well as consumer affairs. I thought it was only fair to both parties (including yourself) to let you know all copies from this and any other decisions and/or correspondence will be copied and forwarded to said entities named. If that doesn't guarantee me a total resolve, i will then contact an attorney and file a civil suit-which on the commonwealth clearly states .. .i am also eligible to become part of the class action suit against ford. I have until feb.20, 2020 and i am involved in that also. *dl
The contact owns a 2012 ford focus. Upon approaching a stop and depressing the brake pedal, the motor dropped out of the vehicle without warning. The motor fell on top of the axle and knocked the axle loose. The contact maneuvered the vehicle to the side of the road and assessed the damage. The vehicle was towed to an independent mechanic who stated that the motor support fractured and caused the motor to detach from the vehicle. The vehicle had not been repaired. The contact spoke with matt bowers ford (3724 veterans memorial blvd, metairie, la 70002, 504-887-8410) and was informed that there were no recalls related to the failure. The failure mileage was approximately 110,000. The vin was unknown.
2015 ford focus. Consumer writes in regards to power shift dual clutch automatic transmissionand engine failure. *ld
Vehicle in motion driving about 60-65mph on the highway, the check engine light turned on the dashboard. Vehicle could not accelerate felt as if on neutral. I began to lose speed and had the fortune no incoming vehicles were behind me. I shut the car off once on the side of the road. Vehicle after being off for 15 minutes was able to drive but reverse gear was none functional.
Driving (straight) on a highway going 55. Car slows down to crawl, making grinding noise, error message appears "parking aid malfunction". Was able to pull to side of road, put in park and cut off ignition. Would not restart. Dashboard still says car is in drive.
The contact owns a 2012 ford focus. While the contact's granddaughter was driving 55 mph, the accelerator pedal was depressed, but failed to respond. In addition, the check engine warning indicator illuminated. The vehicle was taken to watermark nissan of marion (3209 banterra drive, marion, il 62959) where it was determined that the power train control module needed to be replaced. The contact referenced nhtsa campaign number: 18v735000 (engine), but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Transmission shudders, especially on acceleration. The vehicle stopped on me recently; it took me about 10 tries before it finally let me move it out of reverse and put it into drive
The contact owns a 2012 ford focus. The contact stated that the vehicle accelerated slowly on occasion. Other times, the rpms would race and the vehicle would jerk forward. The dealer stated that the body control module needed to be replaced. The contact stated that the dealer was not able to reprogram the computer to install the new part and had to re-install the old part. The manufacturer was notified and the vehicle was taken to the dealer a fourth time to have the new part installed. The vehicle was repaired, but the failure recurred. The sensors intermittently illuminated for the brake assist and parking aide. In addition, while making a right or left turn, the steering wheel locked intermittently more than once. The contact also stated that the clock intermittently shorted out and the time display was incorrect. The dealer provided an interim remedy and suggested that the contact turn off the gps. The interim fix remedied the failure as long as the contact used the feature to disable the gps auto clock manually each time. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 3,000.
The transmission is winding up real high when tryung to shift into gears while drivig down the road
The traction control in the vehicle operates in an unsafe manner in snowy road conditions.when climbing a slight grade in snow, the traction control continually reduces engine power to the point that the vehicle will no longer move forward.as the vehicle slows to a stop while modulating the accelerator, the engine will not rev above 1500rpm without the traction control cutting off power.controlled and sustained forward momentum is required for safe driving in snowy conditions.that is not possible when traversing typical roadway inclines in snowy weather with the traction control engaged.additionally, it takes no fewer than seven inputs from the driver to engage or disengage the traction control system; something that must be done frequently in this vehicle to keep it moving safely in snow.this creates undue driver distraction in already demanding driving conditions.a manufacturer retrofit of a simple on/off switch for the traction control system, as installed in most contemporary vehicles, should be the minimum remedy.
The contact owns a 2012 ford focus. The contact stated that while sitting at a red light, she attempted to accelerate but the parking aid malfunction, check engine and abs warning lights illuminated. The vehicle was towed to the dealer for inspection but they could not determine the cause of failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 33,300.
I had a recall on my car starting in january and still have not received any information explaining when i can get my car fixed.
2012 ford focus. Consumer writes in regard to safety recall notice 18s32/ nhtsa recall 18v-735. They inquire when parts will be made available for vehicle. *asthe consumer stated the vehicle would not reverse and drove slow while moving forward.
While driving my 2012 ford focus hatchback, the check engine light came on and the vehicle idled rough and the engine stopped working. Restarted and took vehicle to dealer. Dealer stated that the emissions control system had pulled a vacuum on the fuel tank causing raw fuel to enter the emissions control system and the engine causing the issues. The tank had to be replaced due to collapse and the evap tank, tubing, control valve and fuel pump. Per ford tsb 11-09-03. Shouldn't this be a recall?
The contact owns a 2012 ford focus. While driving 25 mph, the check engine indicator illuminated and the vehicle shut off. The contact was unable to remove the key from the ignition. After several attempts, the contact was able to restart the vehicle and drive home. The vehicle was not diagnosed or repaired. A dealer and the manufacturer were not notified. The failure mileage was 101,329.
The contact owns a 2012 ford focus. The contact stated that while attempting to accelerate, the vehicle would hesitate and stall without warning. The contact mentioned that the vehicle would also shake violently while driving at various speeds. The vehicle was taken to the dealer, who was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 21,000 and the current mileage was 24,155.kmj
Car stutters from starting out takes too long to accelerate and friends have said what's wrong with the car .it feels like the transmission is slipping
I went to get my oil changed someplace other than my ford dealership and since, the car has been running oddly. Mostly issues with accelerating after sitting at a red light on roads where the speed is anywhere from 35 to 45 mph. It doesn't happen all the time, but i noticed it about a week after the oil change.the other issue, that is more cause for alarm, is that the doors will not close completely. First it was the passenger front door, then the passenger rear door and finally the driver rear door. All while stationary, thank goodness. Since then, all but the driver's side front door have been secured with bungee cords for the last few weeks, because i did not have the funds to replace the door latches. One of which had been replaced only last year and cost me nearly $500 because the part hadn't been on recall! i then found out today that there is a recall on said parts that began in january 2017 but i have yet to be notified by my dealership! i only noticed because i wanted to see -if- there had been a recall due to hearing about a few other people having this same type of issue. See photos of bungee corded doors.this is extremely dangerous and those who own this same model of car should be notified immediately of a recall, not when parts are available. I would never have known had i not thought of doing my own research. I may never had known if i was waiting on my dealership to notify me... I may have been seriously injured or worse if i had waited on them.
Was driving on the street for about 25 minutes and when i stopped behind another car on a stop sign, the car would not accelerate, it happened to my son also who told me to turn the car off and then re-start it, it did, but when my son took the car today, it happened to him and this time would not start. Went to help him 20 minutes later and this time it turned on, i drove behind him all the way home (about 30 minutes) and mo problem?can't trust to drive this car any more, i'm taking it to the dealer on wednesday (earlier appointment they had), but after reading the complaints i'm afraid i came to be another victim, just bought the car last december 2013!
Having problems maintaining speed ! when i excelerated it doesn't want to pick upspeed then suddenly it picks up speed after pressing the pedal to the floor. Very dangerous. I saw this very same complaint from another focus owner dated in march2016 .very scary!
When accelerating from a stopped position, the transmission slips gears and the car lurches forward or stalls and then lurches.i have almost rear ended several cars on many occasions.the car also lurches backwards when in reverse. I have taken the vehicle in twice for service. It is in for service as i am submitting this report.the first time, i was told there were recalls completed on the vehicle.i never received any paperwork from the dealership as to what was actually "replaced/recalled" on my vehicle.it seemed to drive smoother for a few months and then the same problems started again.i'm waiting to hear back from the dealership as to what they have found wrong this time.
Shuddering felt when leaving a stop sign; shaking on acceleration
The contact owns a 2012 ford focus. The contact stated that while making a left or right turn, the vehicle stalled. The check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that purge valve not opening properly. As a result, the fuel pump, purge valve, purge tank needed to be replaced. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 15v605000 (fuel system, gasoline). The manufacturer was notified of the failure. The failure mileage was 47,000.
My issues with this car started the day i drove it off the lot and have not stopped.there was an issue with the fan that made my engine sound like it was chewing rocks whenever the air/heat was on - this has been fixed.i bought the car brand new and from day one it has been grinding, shuddering and not shifting smoothly. I've had issues with the rpm's skyrocketing when i'm slowing down and the rpm's skyrocketing when i'm trying to accelerate but the car isn't moving. I've had the car feel like it's completely lost power while in stop and go traffic then "wake up" and lurch forward...my transmission has been replaced once, my clutch replaced twice. Once i've been told it's a figment of my imagination and once i was told that i need to learn how to drive the car.the clutch i have now is the same one being used in the 2015 focus's, and though it's "better", it's still off...it's just off so sporadically that i can't bring it in because i don't want to be told it's all in my head again. This car is not safe. It is not a car that i'm comfortable passing on to my child when she starts driving next year and it's not a car that i would drive day to day if i had to drive rush hour traffic. It's too bad, too, because the design of the car is wonderful - it's comfortable, it's got the right set up, but the most important part of the vehicle is dangerous and doesn't operate properly.
This car has been a lemon.ford has attempted to "fix" the repeated issue i am having with this car stalling out unexpectedly due to transmission failure.ford replaced the tcm but the car still is unreliable.the service advisor at the o'meara ford in colorado told me that this car is a lemon and that he has not seen a product from ford this bad in many years.he also said that he has advised his family to not ride or drive one of these cars as they are unsafe and dangerous!this car has stalled out while i am trying to make a left turn, in the middle of the highway, and in many situations that have compromised my safety and the safety of my fellow motorists.i feel that ford needs to buy this car back and replace it as it is clear that this car can not be fixed in any lasting way.i ask nhtsa to please step in and investigate these dangerous cars before someone gets killed!i absolutely hate my ford and will not by another.
My 2012 ford focus has been really messing up lately. After having it reprogramed since it was shuttering and such... On 3 occasions this car has completely fallen out of gear, twice while i am going full speed at approx 50 - 55 miles/hour. The display begins flashing and then complete loss of acceleration. I have had to coast into a turn and turn off the engine and then turn it back on and it would go back into gear and everything would be fine. The first time this happenedi called the ford dealership in my town and spoke to them about this and asked them to look into why my engine would loose power completely and he said that he would look into it and never returned my call. On the second event the drive indicator d flashed andthe engine light came on and complete loss of acceleration (50-55mph) and then i coast to a turn and shut off the engine and turn it back on and am able to put it into drive but this time the check engine light stayed on. I call the ford dealership and they have me bring it in and they look at it and discover it needs a new tcm so they order the part and then i take the car home. The next day i am in town shopping and i turn into a parking place and while i am in the process my car makes a clinking, screeching sound and then acts like it has fallen back out of gear again! this time it does not go back into gearso i call the dealership and they have it towed to them and then the tcm was put into it. I am now actually scared of driving this car. So, i have had the car reprogramed once...3 complete gear failures...new tcm... We need ford to buy back this car it is dangerous!!!
Se desconecta la velocidad mientras est en marcha el vehculo (se queda en neutro)n
My wife traded in her 2009 taurus for a new 2012 focus sedan back in april 2012 at green ford. A month or so after getting the focus, it had a transmission fluid leak. Green ford fixed the problem.in mid-2015 we started to notice transmission issues like erratically shifting in second and third gear, very sluggish shift between low gears and that the upshift bags down like the vehicle might stall, bucking, kicking, jerking, harsh engagement, delayed acceleration and lurching forward into intersections at red lights due to the failure of their braking efforts to stop the car. We took it to green ford on 9/18/2015. They stating that it was working as designed. However, for a precaution, they said they reprogrammed the powertrain control module (pcm) and the transmission control module (tcm). However, it was a recall issue for that stated problem/s.in the official service history for the ford owner's records, there is no mention of the safety recall doneon my focus, justthe routine maintenance and a mileage of over96,000 miles on the focus at the time.jump forward to a year later, on friday, sept. 9, 2016, at 2pm, my wife was traveling in a 45 mph speed zone when the car's check engine light came. Seconds later, the ford started to stall and have power issues, causing her to find the next side road to pull over. The car completed stalled and could not turn over.after 2 towing events, from the breakdown location to thomas tire, thomas to stearns ford, and sitting over the weekend, on sept. 9, we found out it was the recall tcm that broke. The tcm was in back order until october 28, 2016.stearns ford sent me to enterprise where they paid for a ford rental. The only ford on the rental lot was the transit 250 or 350 van (very low mpg). I had to pay for the liability insurance coverage daily. After the 3rd day, i borrowed a family member's car.
The incident happened on 8/28/13 as i tried to pull onto the busy intersection. My car did not want to change gears and had no power at all. I had to be towed since i was over an hour away from my home.my car has been in the shop since this date.i called on 8/30/13 and was told by the dealership that it was ok for me to take my car and drive it over the holiday weekend. Iasked if it would hurt the car to drive it and also if it would be safe. The technicians assured me that it would be perfectly fine and that i was to return the car to the dealership on 9/3/13 and when the part came in, the car would be repaired.i decided to take my car and proceeded to drive it home.approximately one half mile down the road i realized that the car was having great difficulty trying to change gears and had no power at all.i was almost hit by an oncoming car because mine was stalled and just sitting there. I decided to take the car back to the dealership where it will remain until it is completely repaired.i love my ford focus, but do not want to have to worry about it breaking down on the roador being unsafe for me to drive.
I own a 2012 ford focus se. I bought my ford focus in december 2012 from folsom lake ford located in folsom california. At 20000 miles i took my car in for its factory service and advised the transmission was not operating correctly. According to folsom lake ford their service department reprogrammed the transmission computer and ordered parts for the transmission'parts that would take a month to arrive, but never heard back from folsom lake ford after that. About 35000mls started major transmission issues with my focus-it would not shift correctly. The check engine light never came on, nor were there any other diagnostic/malfunction advisements from the vehicles information system. Other systems began to malfunction 'specifically electronic systems, idle control malfunctioned-. Idle rough, sometimes idling wild and extreme fluctuations.my focus would stall constantly while stopped at intersections, also randomly stalling while at driving speeds. Multiple times my focus stalled on the freeway, while driving at normal freeway speeds 55-70mph. After my focus had a stalling incident it would not start at all as if it was due to a power drainage. If it did not immediately fire-up, the starter would continue to operate whether i tried to discontinue or not. When the vehicle did finally start, the transmission always operated unusually after that 'shifting incorrectly, not smoothly shifting into gear, sometimes not shifting into the proper gear or not shifting at all. At about 42000mls service performed on my focus the battery checked and in good working order. By 43000mls after major transmission issues my battery was corroded/ruined.
This is a ongoing problem with my focus.when accelerating from a stop the focus's automatic dsg transmission (in d) will quickly shift to a higher gear in an effort to minimize fuel consumption.during a stopped turn at a intersection this leads to a unsafe condition where commanded acceleration takes several seconds to happen.the problem happens like this:the car accelerates at a stop sign or parking lot.the car accelerates to 10-15 miles per hour. The driver lets off the gas during the "turn" part.the transmission shifts to second or a higher gear.the driver then commands a large acceleration - say due to oncoming traffic - and nothing will happen for several seconds.this is because the dsg transmission needs to shift sequentially into first and this takes several seconds.also it appears that the powertrain is disconnected while this shifting takes place.when the transmission finally selects first the acceleration can be sudden and unexpected.this has happened to me several times and i believe it is a dangerous condition. It can be avoided by manually selecting first - then shifting to d when the turn is complete.
The vehicle would not turn over. There was no clicking of the vehicle trying to start. After 4 tries to start the car it was left to sit for 30 min before we tried again. The car then was tried to start again did not start until the 4th try. Then the car started. It seems to be skipping a gear while driving will go from 6k rpm to all of the sudden jumping down to 2k rmp. There is something wrong with the clutch/ transmission with shifting and now something going on with the starting system.
On two occasions the vehicle stopped running while in motion.in incident 1, this occurred at highway speed (65 mph) and incident #2 in local traffic (15 mph).in both cases all power was lost including the acceleration, power steering, etc.after incident 1, the car restarted and driven to the dealer - extensive repairs were made "to the transmission" (per the dealer).in the second incident after dealer repairs after incident 1, the car completely stopped at highway speed and would not restart - towed to dealer.again loss of all power including acceleration, power steering, etc.after incident 2 the dealer replaced the "master control unit".while both incidents were covered by ford under the "drive train" original warranty i am concerned about the loss of power in two incidents separated by about one month.
3 separate incidents have occurred in my 2012 ford focus all related to the transmission.the first incident occurred on august 25, 2012 while traveling at 40 mph, i suddenly lost power between the gas pedal and the car itself.the rpm's continued to climb but the car was no longer moving.took to ford dealer to be serviced and was told they could not find a problem. The next incident occurred on september 8, 2012 - not necessarily a safety concern but contributes to overall problem - pulling out of a parking lot, placed car in reverse, it did not move.took to ford dealer where the transmission was "reprogrammed".the most recent incident occurred on september 9, 2012, i pulled out into 35 mph traffic, my car would not shift out of first gear, going 10 mph and "revving"but not accelerating fast enough to stay ahead of traffic.had car towed to ford dealer where it is at this time.
Vehicle would lose motive power in long turning off/on ramps when fuel level got down to just above a 1/4 tank at first then as time progressed the same issue would occur in highway traffic. Narrowly avoided accidents on several occasions due to this. Vehicle never threw a code for anything, it would just stop running. I took vehicle in to dealer to perform manufacturer recall 18s32, they just reporgrammed it and gave it back. Problem got better at first but did not go away. Since the recall work another recall has come out and the level of fuel i need went from above 1/4 to above 1/2 a tank of fuel. When the fuel gauge reads 1/2 a tank the vehicle will take between 7 and 8 gallons of gas (the fuel levels on the gauge are wrong) this morning i lost motive power on the highway in traffic at low speeds with a full tank of fuel and it finally threw the code p00c6 twice, which after looking it up i identified this to be something along the lines of insufficient fuel pressure at the fuel rail. I plan on turning the car in to have the second recall for this issue performed in the next few days and, according to the recall from ford, this should constitute replacement of several components in the fuel system. I want this on record before taking the vehicle in. This issue has been ongoing and has made me late for and miss work on several occasions.
Car lost power and engine light came on while traveling southbound on i-95. Underneath parts and lower body panels caught fire and melted. Vehicle was towed to the paul clark ford dealership in yulee, fl. Where it was discovered the engine had experienced a catastrophic engine failure. There was a hole a little smaller than a basketball blown out of the bottom of the crankcase with the oil pump and pieces of the engine laying on the shield covering the oil pan. The car had just been fully serviced with it's routine oil change, recommended service routine, etc by same dealer. Even though the vehicle is under full warranty, nothing has been done to repair the vehicle as of yet. Ford is conducting an internal review and said it could take up to 90 days before a determination is made. They also have not offered a loaner vehicle or a rental car to the owner while this process is taking place.
The contact owns a 2012 ford focus. When placing the clutch in reverse, the vehicle failed to move. The failure recurred twice. The engine warning light illuminated. In addition, while driving 60 mph, the vehicle failed to accelerate and stalled. The vehicle was taken to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 25,300.
The first incident occurred while in traffic on the interstate highway during rush hour evening traffic.i had to come to a stop on traffic in a construction zone due to traffic at a point where there was moving traffic in lanes on either side of my vehicle.the car was running as normal, no lights came on (nothing to alert to an issue), however, when i went to accelerate my car would not engage the transmission.it was as if my car was in park and i was revving the engine.i put my hazard lights on, called 911 to report i could not get out of my vehicle to move my car as i feared i would be hit since it was rush hour traffic and could not even open my door.i shut my engine off, waited a few minutes, and tried again.the car still would not move.after being stopped and unable to move for approximately 20 minutes, the transmission seemed to re-engage and i was able to get my car off the highway.i had the car taken to the dealer as it was still under warranty.i was told that they could not duplicate the problem after having my car for a week.as soon as i got my car back, i drove approximately 10-15 miles, and this same issue occurred again, but thankfully i was close to home and not in any heavy traffic as i was with the first incident.again, it was arranged to take my car to the dealer (the dealer had my car from approximately 7/11/14 to 8/1/14).again, i was told they could not duplicate the problem.within 2 days of having the car returned to me, i drove approximately 20-30 total miles, and my car stopped on another highly traveled road, but thankfully while in a turn lane.a stranger helped me push my car to a nearby gas station where it had to be left until it could be towed back to the dealer.
I received a recall for the canister purge valve.i took it in to a dealership last year and was told it was fixed.now my check engine light is on and it the dealership tells me it was tested and their was no issue, so they cannot do anything now. My vehicle could stall and not crank back and ford refuses to fix a faulty part they had a recall on?
After purchasing the car, it stared to have transmission issues.took it to repair shop.they reworked the front end and transmission.the computers on both the front end and transmission failed to sync together.this caused a total failure of the transmission. I had the transmission replaced only to have it fail four months later. The car started to jerk, jump forward and then stopped moving.the engine was racingbut the transmission did not work. I was left in the middle of a busy intersection and thankfully had people help me push it out of the road.it's back at the repair shop, again its the transmission module and transmission.!
Was parking car when suddenly it lunged forward at a fast speed, i lost control and hit car in front of me plus 3 other cars then crashed into cement wall. I hit my head and left side of body on the door, i bruised my rib cage front & back plus my left leg very bruised. I was very lucky i didn't get killed.
To whom it may concern,i am a very unhappy customer with a car that i had purchased from your company. The car is not reliable what so ever and i can't trust it with anything! i have always wanted the newer model focus and when i finally have the money to afford one i am extremely disappointed. I have never had this many issues with a car and this is one of the newest cars i have yet bought. I have missed 8 days of work this year just because the car has its own games to play.the car has almost cost me my life a few times due to the jerking on the engine that you guys feel is normal. When i go to make a turn the car jerks so much sometimes that it's just makes it before i get smashed. This car is horrible and i think that it is so wrong that there is so much wrong with this car yet you still keep it on the market. One day this car is not going to go when i push the gas and i will get seriously injured. I have complained to service many times about this issue and they simply say? ?well just push the gas a little harder? i'm sorry maybe the car should simply go considering its main function is to drive!!! this is one of the most disappointing, nonfunctional, and depreciative vehicle i have ever bought in my life. I will never buy a ford again if something cannot be done. So thank you so much, instead of me saving for college i now get to save up to buy another car because i was wrong about this car being dependable. Thank you so much for all the hardship your poor manufacturing has caused me and my wallet. I really so hope someone can be of assistance and correct this issue because if not you will surely be losing a customer along with me posting this to social media in the months to come if something is not resolved. I figured if you guys don't care enough about my well being then the world must know.
The automatic transmission shifting is horrible with excessive shuddering and lurching.
The focus has a manufacturers problem with the transmission clutch. It often breaks and often leaves me stranded. It will stop accelerating or get stuck when accelerating on the highway and i've almost had a few accidents because of it. I have also been stranded on the side of the road because of it late at night. Ford has fixed it four times now with no resolution. They say its a common problem that they can patch but not exactly fix.
While driving my transmission/engine will cut out for 1 second causing the car to lurch forward and stall for a brief second, then it resumes driving normal. Other times the engine will shutter/ sound like it's almost going to stall out, especially when slowing down or accelerating from a rolling or stopped position. Often these occur on city streets.
On-going problems with the transmission. The first incident occurred approximately one month after purchase. I took it to the dealer and they told me that the shuddering/shifting problems that i was experiencing were "normal" and that the vehicle needed an adjustment period. I was told that it would smooth out once it got used to my driving pattern. The problem continued and i took it back several times to the dealership.each time i was told that the car needed to get used to my acceleration. During one of the visits the dealer did replace the clutch assembly and several seals. The vehicle shudders badly, on take off, and has bogged down to the point that i feel unsafe in the vehicle. I am completely disappointed in this vehicle.
Was driving home from work on sr 64 and myat dinged and told me to pull over immediately once safe to do so car at high temperature. Was stranded for hour on the side of road waiting for tow
The contact owns a 2012 ford focus. While driving approximately 20 mph, the vehicle stalled without warning. The contact had to physically push the vehicle to the side of the road. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The vin was included in a previous recall for the power train, but the failure recurred. The manufacturer was not made aware of the failure. The recall details were not provided. The approximate failure mileage was 73,366.
When you go to start it as soon as you turn the ignition on it starts to crank the car over when i don't have it turn all the way to crank the motor over. As it has a short i been told by ford but nothing being done they said it should be on the recall list.it cranks over like a dead battery when the battery brand new.but the key switch should never start the engine till ya turn it all the way.it's like if i turn the switch on to hear the radio the car starts cranking over and starting when it shouldnt.ford has never fix the recalls thats on it now as we told them and they say they arent important when the doors and switch are very important.this starting problem been going on since we bought it from ford.
Pulling out of daycare on a city street, the engine starting chugging. The transmission/engine light came on. I was able to drive slowly to make it home. Chugging each time i tried to accelerate.extremely scary especially with 3 kids in the car. I drive on state rd. 82 for work and pick up the kids. Very dangerous. This will be the third or fourth time this has happened. I need it repaired at no cost to me.
Since purchasing my focus in november of 2013, i have had several issues with what appears to be the transmission that have caused me to fear for my safety as they have resulted in multiple near-accidents.i had the car looked at within the first several months of ownership and nothing was found, i then took the car back in when symptoms persisted and got the clutch replaced within roughly a year of buying. The symptoms subsided for a while, but have returned and are still an issue to date.issues are detailed below:the car often chugs when in motion, especially during acceleration from a stopped position.there have been numerous occasions where the vehicle will intermittently and unpredictably refuse to accelerate in a normal fashion.this happens both while moving around 20-40mph and also when coming from a stopped position - say waiting at a red light or when waiting to turn left at a busy city intersection.this is terrifying as i never know when the car will accelerate normally and when it will not - at least twice in recent history i have attempted to make a left turn from a stopped position, had plenty of time to get through the intersection, but the car struggled and finally made it through too close for comfort.other times, the rpms seem to rev up for no reason, and the car accelerates very quickly though the pressure on the pedal has not changed.though the has happened with less frequency, it is almost more frightening as i feel like i am not in control of the vehicles speed while in traffic. Typically this happens when coming from a stopped position as well.additional issues i've had include it rolling backward on small inclines - sometimes when brake pedal is sufficiently depressed and even momentarily when in drive and gas pedal depressed.
My vehicles transmission has been replaced several times and had a tcm replacement as well and still is not working it is also had two clutches and several software updates with no success. The car has started displaying new transmission issues related to the software in which now the vehicle will no longer go in reverse and just the other day while driving at 75 to 80 mph on the highway my vehicleslammed it self into second gear very hard and then into neutral i was almost rear ended at approximately 85 mph in which i could have died this is unacceptable afford to not except responsibility and offer a buyback for these vehicles i have spent countless hours of my time with this vehicle and have had several occasions with engine loss power transmission would not shift slamming into key lower gears at high rate of speed completecar shut down all of these issues in which i could have been in a fatal accident with and we still have no resolution after several years i am out raged
I am currently on my 2nd clutch on my 2012 ford focus.i am still experiencing shuddering and miss shifting when driving.this causes lurching when taking off and have almost been in a few crashes.speaking with ford corporate there is currently no fix for this issue.
The contact called on behalf of his son who owns a 2012 ford focus. The contact stated his son was driving to the airport when the vehicle stalled and failed to restart. The vehicle was towed to his residence. The following day the vehicle was towed to charles gabus ford (4545 merle hay rd, des moines, ia 50310) to be diagnosed. The contact was informed that the tcm needed to be replaced. The vehicle was repaired however, several months later the failure recurred with the transmission warning light illuminated. The contact stated that a message on the instrument display suggested that the vehicle be shifted to park. The vehicle was shifted into park, restarted, and driven to a nearby parking lot. The vehicle was then towed to the residence. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 66,000.*dt
The transmission in our focus stutters and grinds when shifting from 1st gear to 2nd.
Accelerating from a stop, suddenly check engine light came on, engine rpm's race with no vehicle speed increase.
The contact owns a 2012 ford focus. While driving at various speeds and attempting to accelerate, the vehicle hesitated to accelerate. All of the warning indicators on the instrument panel illuminated. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the engine had a leak and needed to be repaired and the brake line and circuit board failed. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 29,000.
My focus shutters while trying to move through first gear.before second gear engages, first gears feels as if it was slipping.i brought this to the attention of my dealer within the first month and they told me it needed to brake in.after bringing it in several times, they performed a 12b37 update, a full pcm re program and ended having to replace the entire gear box because a seal ruptured. All of this in three separate occasions this last attempt fixed it, but the problem returned.i issued ford a last attempt request and just picked up my car.the field supervisor states that he noticed the shuttering, but that it was normal for my vehicle.well, if the same issue persists and it was fixed last time by replacing seals and the gear box, how could this be normal for my car?i will be seeking legal assistance from this point forward and will be initiating a bbb autoline mediation request.
My granddaughter and i were returning home from out of town where we had been on tollways throughout the day.fortunately, we were only a mile from home and out of the big city and off the tollways, when the car began to shudder and shake and completely stalled in the roadway as i was slowing to approach an intersection.it just seemed to lock up and shook violently and lights flashed and i immediately looked at the dash and it read service immediately.i looked in my rear view mirror and fortunately no one was behind me.i tried to accelerate to get to the side of the road and it jerked and slowly began to accelerate and slowly reach home.at home i put it in park and after that was unable to move it forward or backward.i had to have it towed to the dealership.had this happened on the tollway i am certain we would have been hit from behind.i have no doubt.we have been dealing with this since shortly after we purchased the car in 2012.it has been in the shop at least four times for similar issues but never this serious.each time gets worse.i am afraid of the car now and it has been in the shop now a month and is being taken to another shop out of town because the local dealership doesn't have anyone capable to fix it as per their service department.most of all this was a dangerous event that needs to be taken seriously.
The contact owns a 2012 ford focus. While driving various speeds, the vehicle shook violently and stalled without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 5,000.
While driving, my car suddenly stopped functioning.the engine light came on, followed by all other lights.i was able to pull the car over, but unable to restart.i called for a tow truck (aaa).after waiting for an hour, i tried the ignition again, and the car started right up.the same problem occurred the following night.the car was towed to the dealership, tom's ford in keyport, new jersey, where it still remains.
Had 2 issues with dual-clutch transmission since buying the vehicle. Clutch was replaced on may 13th, 2019 for my 2012 ford focus. I was stuck on the highway twice for this occurrence with the vehicle jerking while in motion then the"check engine" light coming on and the car stalling out. The vehicle then came to a stop and could not be restarted. The cost of the repair was 2667.46 dollars to replace the clutch. The previous time was due to a problem with the transmission control module but was fixed with no issues.
The vehicle doesn't automatically shift properly. It doesn't shift up when it should and revs up badly. The same thing happens when i go down large hills. It shifts down and it shouldn't, so the engine revs and i have to put it in neutral when going downhills. Further, when i am parked on a hill, it rolls back a bit before stopping. Lastly, the bluetooth microphone is dying and sounds terrible on the other end.
Already have an open investigation with you guys already. I just wanted to add on another issue. After getting the car serviced for transmission issues,ot seems like the car rides worse than it did before. It idles really rough. The car shakes violently. It's really a gamble ,in my eyes,to drive the car. I rarely feel safe amd try not to take my family anywhere for fear of what might happen. There have been numerous incidents with these issues,the latest afain being on 12/22/20
Car stutters and does not shift.severe shaking and loss of cruise speed is effected.the car does not accelerate properly and seems to lose speed while driving.i am scared to let my daughter drive this car and only have owning it for several months it has been in the shop once and going back again.there is no apparent fix for this problem and they will not do anything about it.the clutch was replaced and reprogrammed and this did nothing to fix the issue.
2012 ford focus stalling and shutting off on highway. Engine stalling and shutting off multiple times while driving. Check engine indicator on due to recall.
Was sitting at a stop light after leaving work and the "stop safely now" message appeared. Car would not move. After several cycles of turning the car on and off, opening and closing the driver door, locking and unlocking the car, it managed to reset itself and work again, only to have the problem recur about 5 minutes later, requiring the same steps to resolve the issue. The car worked normally the rest of the day after i arrived at my destination.
I have recently bought a 2012 ford focus and it has the clutch problem. The problem has a warranty for under 100,000 miles. But does not have a recall for when the problem happens after 90,000 miles. So now i have to pay 1,500 dollars to get it fixed. Ford needs to fix a problem they made
My car is having transmission problems, and loses power and has a hard time shifting sometimes. I got a recall notice at one time and lost the paperwork, and the ford dealership refused to look up the recall and said i needed to have the paperwork to get it looked at.
My ford focus is one of the many cars that have a transmission issue where the car shows a stutter and sometime stall while in motion. Ford is aware of this but won't respond to taking the car back. This recently became a safety hazard while driving on free way. They have attempted to fix this problem about 3 times and have failed.
Issue 1:the vehicle is on its third clutch in the 2 years since purchase and continues to have transmission issues.when applying gas it stutters, lurches, or responds as if not taking gas.this week: three times turning from stop sign left, right from stop sign, and right from parking lot.apply gas to accelerate and vehicles stutters, pauses, and stalls for a moment.two of the three, particularly one came close to resulting in an accident.this also occurred on a busy highway turning right at a stop sign on oct 27.it has occurred dozens of times prior to the transmission repair events and now is starting to recur, with more ng a stalling/lurching than a stuttering.ford is fully aware of these issues.i am taking it in for repairs again but feel it is unsafe and want the car returned.issue 2:the vehicle achieves far below the advertised mpg.they advertise 27 and it gains 22.5 at best.currently less than 22.ford is fully aware of this issue and states that they cannot do anything.i have been complaining for 18 months or more.
The car doesn't like to shift to any other gears it drives horribly going down hills or backing out of the road i have took the car to the dealership they said it was my clutch is bad and it is 1200 to fix it .
When accelerating car jumps or hops violently.engine makes grinding/chattering noise when changing gears. Experience roll back when on a slight incline. Power shift 6 speed is not safe. Have trouble crossing lanes of traffic for the jumping/launch judder problem.
The trunk lid is out of alignmentthe vehicle shudders at accelerationmajor suspension work required do to engineering and productionengine shudders and clunks when shutting offrough idle and engine misses.problems are inconsistent .
There was a recall on the fuel system for this car . The recall work has been done , after much problems with fuel consumption and stalling on the road . This problem has caused a side problem , that of the plugging of the catalytic converter . The catalytic converter now needs replaced .
2012 ford focus loosing engine coolant.when in motion and in park
My car is shutting off when i stop the car
This ford focus exhibits strange and dangerous shaking and stuttering between gears 1 and 2.it has done this with increasing frequency since we got this car in 2011.it feels like it will stall at any moment.it also has nearly stalled several times when stopped at a light and sometimes rolls backwards while in drive even though it is an automatic. The dealership says these things are normal because it is a 'sporty-model car'and it takes the engine time to adjust to a person's driving style.the ford focus model years affected with this problem should be recalled by ford asap.
This is an ongoing problem!!!! my vehicle vibrates when trying to accelerate from a complete stop. It hesitates and does not want to accelerate and it appears to not want to shift gears. Does the same thing at low speeds as well.when pulling of from a stop position sounds like a rattling or something making a cranking noise. Also car stalls at times. Taking off from stop sign car stalls when gas is pressed. My car rolls back when taking off from an incline and a flat surface.
I bought the 2012 focus around february of 2012. At first i was estatic and the car ran great. However, just a few months after i bought it the car started griding at low speeds had a lot of trouble going up a hill to the point it wants to stall. At one point i did get up the hill, but the car didn't seem to recover and about 2 minutes later the car did stall driving about 30 mph and we had to glide it through traffic and into a parking lot. The car would not drive for at least 15 minutes, and the check engine light came on. By the time i got it to the dealership the light had gone off, and they told me they couldn't "duplicate the issue", and that if the light had went off there wasn't anything they would be able to find. The grinding noises continued, and i complained everytime i brought it in for an oil change. It also started acting lethargic when making turns (specifically left turns). The car was brought into the dealership at least two more times over the same issue, had a reprogramming done, and it still continued to make noises, jerk, grind, shift widly, etc. Around may of this year (2014) i was stopped on a steep hill and the car started rolling backwards. At first it seemed normal because i applied the brake, but when i moved to the gas the car started rolling backwards in drive and would not stop until i applied the brake again. I almost hit the person in back of me. I insisted ford fix the issue, and after having the car for almost a week they again said they couldn't duplicate the problem. The same issue happened two weeks later and i received the same answer. I have left messages for the manager over the whole dealer, and he won't return my calls. I am about to take the car back again since i only have around 300 miles of my warranty left, and the car has been having many issues lately. And then i'm going to call a lawyer and the news.
The vehicle just shuts down on the expressway without warning while in traffic.the transmission has been overheating without any unusual acceleration.if driving over 25 mph the transmission overheats and will not accelerate. The vehicle radio comes on without the key in the ignition.the vehicle engine light and transmission light continues to come on without warning.
I am filing a complaint against a 2012 ford focus se. The car has been making transmission noises that cannot be resolved for quite some time now and while driving on the 101 freeway, all of the instrument panel lights came on and the entire car completely shut off and no controls were working at all almost causing an intense pile up that could have killed my mother and i instantly. We were left in the middle of the freeway with not power of any use of controls until chp officers were finally blocking traffic from hitting us. This is the worst vehicle we have ever owned and ford should be ashamed for being negligent.
My boyfriend and i bought a 2012 ford focus se hatchback on september first. After driving the car for a couple of days my boyfriend noticed that the transmission was not right but he thought this was happening just because the car was new. Then, when driving to work i noticed that when i stopped on any incline street between taking the foot off the brake and placing it on the accelerator, the car rolled back quite quickly to the point that i almost hit the car behind me. Days later, i started to feel that the steering required both hands at all times. It was constantly wandering and shaky specially during turns. To top it off on september 27th something terrible happened. I was in the drive way, i shifted from reverse to drive and the car took off at a lurch. The car accelerated so rapidly even with my foot on the brake pedal. I lost complete control of the vehicle. The car failed to slow downhitting two cars and tearing down a fence. I could finally stop the car when i quickly shifted to park. I do not understand how ford sells this car with all these problems risking people's lives. This is a serious issue. How many fatalities are they waiting for? are they going to do something ever about these malfunctions? this is ridiculous if i have known all these issues with this car, i would have never bought it for sure.
I was driving about 40 mph on a city street when the warning message "transmission not in park" flashed and the speedometer went to zero. I pulled over and put the car in park and everything shut off. I was able to restart the car. I have had all factory recalls replaced and most recently the catalytic converter replaced as well.the check engine light or any other warning lights were not on when this occurred.
We first noticed when we bought the car that it was jerky when accelerating, was told that is the way the car drives.went on a road trip and trying to accelerate to expressway wouldn't go just revved then jerked out into traffic, we almost got killed and had to go to the shoulder to avoid accident. This happened multiple times and was very unsafe. We got to the point we were afraid to drive it, cause we didn't know when it would just rev and jerk or if it would actually work properly.it didn't matter if you just started and tried backing out or were on the road, the problem was constant.that is very dangerous on the road and you don't know when it will happen.took to dealer on july 6th and my car has been there since, it is now 6 weeks and they are replacing transmission clutches, there is a backorder of over 8,000 clutches, which means that many people have taken their car in and there is no recall for this car and we have no idea if the car will be repaired.the manufacturer of these parts does not have any in the warehouse and ford is estimating sept 7th which we doubt.this car is very unsafe cause you do not know when the transmission is going to shift..i think there should be a recall.as of right now we have filed complaints and no longer want the car back.reading blogs we have discovered that there are still problems with the transmission on the 2012 focus after repairs.if you have this problem, file a complaint and maybe there will be a recall.they will not give you a rental unless you have an extended warranty which we luckily do, otherwise we would have been paying for a rental for who knows how long.ford sold these cars knowing that this was a problem because it was revised for the 2013.
The contact owns a 2012 ford focus. While driving 35 mph, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was taken to an independent mechanic where the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
When you depress theacceleratorpeddle the rpmsmax out .it will studder for a few second then the rpms will plummet to zero or one.the engine stalls while in motion.while operating the vehicle on a straight flat road.the rpms are all over the engine looses power surges and cuts out.when driving up hill or an incline the engine will loose up to half its power and the car will derastically loose acceleratorpower.the steering is irratic .it shakes and causes the vehicle to lurch .it is unsafe to operate on public roadways.since recall service i've had to return thecar to therecall service provider.the car now has so many problems it sits in my driveway.since october i've paid full coverage insurance for a car the ford motor company and sub sitiary companies of that company refuse to honor their re-calls and services stemming from those recalls.*dt
The car stopped accelerating while i was driving on 1-95 in new jersey at rush hour .i was able to pull over safely, resumed driving and the car repeated this over the next day.after a service by a ford dealer, the car ran smoothly for 10 miles then the problem re occurred and engine light went back on. Would not accelerate in reverse or drive.definitely was not fixed. This is in addition to the constant sputtering and chugging when i accelerate.but coming to a dead stop on i95 in new jersey traffic was terrifying.
Takata recall: transmission malfunction
Taki off from stop light car is stalling, turned vehicle off and will not start again
The parking aid light came on and the car won't start!i have had the car in three times for transmission and shaking and it has yet to be fixed.the car does not accelerate properly and is going back in again today.ford will not buy me out of my loan or work with me on replacing it.i bought this for my daughter and i do not feel safe with her driving it at all!
I am the single owner of my 2012 ford focus. I only have 54k miles on the vehicle butit shudders, jerks and feels like it falls out of gear at times.it has behaved this way since i have owned it. I thought that is just the way it was. I am now very concerned about the these transmission problems as my son now drives the vehicle.
The contact owns a 2012 ford focus. While driving 10 mph, the vehicle inadvertently shifted into neutral. After several moments and depressing the accelerator pedal, the vehicleshifted back into drive. The contact mentioned that the check engine warning indicator illuminated and he was able to drive the vehicle home with no further issues. The vehicle was not taken to an independent mechanic or local dealer for diagnostic testing or repairs. The manufacturer was notified of the failure and informed the contact that the transmission was still under warranty. The contact received a class action settlement notice in the mail. The failure mileage was approximately 69,000.
My focus has had numerous transmission problems over the past few years. My car would randomly not be able to shift into second gear and would leave stranded.while driving my car would randomly not shift gears, allowing me to go a max of 10 mph with my children in my car. Many times my car would not start at all.sometimes when it did start, i could not even turn my wheel. I had the computer chip reset and within 4 months my car became inoperable. I took it to the shop and they said multiple service bulletins were found for my transmission that came back in the diagnostics and told me to take it to the ford dealership.when i went there i was told it would be minimum $2k to get the internal clutch fixed, if that was the issue, upwards of $5k for the other transmission issues. I felt extremely unsafe with two kids and had to go out and lease a new car. I am furious now that i am reading that ford knew it was selling 2012 focuses with faulty transmissions. I still have the car in my possession. I cannot even count the number of times my car would not shift or start, and while driving with my children in the car this happened. It caused me to almost be rear ended or stuck in intersections. The only thing that saved me on many occasions was quickly turning on my hazard lights/blinkers.i am outraged that this has happened. Prior to owning my 2012 focus, i had a 2002 focus and never ran into any of these issues and loved the car so much i bought another one. If i could go back in time i would never have bought the 2012 knowing what i know now. I am hoping a class action lawsuit is filed, and if not, i may find my own lawyer and go after ford.
The contact owns a 2012 ford focus. While attempting to drive the vehicle, the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the cpa05 vapor canister purge solenoid failed and needed to be replaced. The contact called quick lane at briarwood ford (located at 7070 e michigan ave, saline, mi 48176, (734) 429-8888) and was informed that there would be a diagnostic fee. The vehicle was not taken to a dealer and was not repaired. The contact stated that the vehicle was previously repaired per nhtsa campaign number: 18v735000 (fuel system, gasoline), but the remedy was unsuccessful. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 122,034.
When idling - my ford focus will often randomly accelerate, after a few moments it then bottoms out completely, nearly stalling. This also happens when i'm braking instead of decelerating it will accelerate and jerk the car terribly straining the brakes making it harder to stop.
The check engine light comes on and the car will shudder. Have had times wherethe car had trouble pulling through a not so steep driveway. Have driven it on streets and highways (not very long). Sometimes it is on for a few days then the next day the light will turn off and drive alright. Was told the tcm (total control module needs to be replaced). Have had issues with the clutch assembly which i needed to completely replace as it was falling apart.
My 2012 ford focus continuously overheats. I've seen that the coolant reservoir regularly needs to be refilled. (now up to 4 times a week). I've had the car looked at numerous times and no one can figure out what is going on. I've replaced the water pump,thermostat,and there seems to ne no leaks anywhere. I'm at my wits end. This is a vehicle that me and my family use regularly when possible. It. This past week,(12/22/2020), the car overheated and steam spewed from under the hood while we were all in the vehicle. This happened while driving home on 125th st in nyc. While we stopped to get pizza,i noticed steam billowing from under the hood. Check it out and saw antifreeze spewing out from the firewall and leaking onto the ground.
Just like everyone else, the car stutters and hesitates to accelerate at slow speeds. The transmission feels as though it is going to fall out of the car. I have taken it to the dealership, and the "reprogrammed" the transmission. They said it could take up to 2 weeks for the car to relearn my driving habits. It has been 2 months, and the car continues to stutter and shake.
Accelerating from stop, engine hesitates, causing turns and acceleration onto streets to take longer than expected.
I have been complaining of and dealing with a engine/transmission issue since purchasing this vehicle. I was told several times by my dealership that it is just the type of gas sipping engine the car has and it is normal.i am 50 years old and never had a car that responded as poorly this one has but also never had a car with special type of engine. It has stalled while entering an intersection a couple of times, lacks pick up sometimes or jolts (like transmission issues) when going from stopped position. It will sometimes jolts going up hills while car is switching gears as well at a normal back road speed.an engine recall was put out several months ago with no remedy yet. Now the engine light is coming on sometimes (after just having the car serviced and gone through for fluids, etc).my car has 50k miles on it only and is being driven by my son now.i am worried about the safety but don't want to sell it with open recalls and the lemon laws here in ma.i feel like i am stuck with a lemon myself. I want to know what timeframe they will be given to come up with a fix before someone is killed?
My husband was driving the car to work on the interstate shortly after 6am in the pouring rain.traffic was moving at roughly 65 miles an hour.as two highways were merging together, his vehicle lost power.rpm's went high but vehicle would not accelerate.he put on flashers and proceeded to coast into right hand lanes, but only had enough power to land in the gore, which is the v where two highways come together.he turned the vehicle off and tried to restart, but it would not restart.it took 1 and 1/2 hours for rescue vehicle to arrive while traffic sped by on both sides of him, leading him to believe he was living his last moments.horrifying!courtesy patrol got my husband to safety, tow truck retrieved vehicle and took it to dealership. They said that essentially, the transmission shifted into neutral as he drove down the highway and there was nothing he could have done to stop it.they replaced the f module-transmission control at n/c, and also performed unrelated pcm update for a recall.we traded off the vehicle yesterday.transmission had been repaired numerous times for shaking or stalling.
There have been several recalls for my car regarding the fuel system and gas tank, my car exhibited all the same symptoms, i took it to a ford dealership that refused to do the work unless i pai'd $2,000 for an expired previous recall for a different issue that was unrelated. They claimed without doing that work if they did this work the car wouldn't work at all. I complained to ford who told me dealerships don't have to honor recalls and to keep trying other dealerships. I asked what to do if none would do the work and they said pay out of pocket. Worse yet, the first dealership cleared the recall as not being needed, so now i have a damaged car that i can't get the recall work on that i can't afford to do myself. I'm going to just have to sell the car.
The contact owns a 2012 ford focus se. The contact stated while driving, the car would violently shudder and shake, a grinding noise could be heard in the front of the vehicle and it stalled intermittently. The vehicle was towed to the dealer for diagnostic testing. The dealer stated that the control module was defective and a new seal was installed. The dealer repaired the defect;however, a day after picking up her vehicle the failures persisted. While driving she also heard a "clucking" noise in the same place she previously heard the grinding noise. The vehicle was towed again back to the dealer who stated that they could not find any defects she "just have to get use to her vehicle". When the contact drove the vehicle home the transmission over warning light illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000 miles.updated 04/17/14*ljthe consumer stated the transmission was replaced. However, the shudder continued. Updated 05/20/14
The car has 70,000 miles on it. It has had 3 oil leaks (1 oil pan & 2 head gasket); i have also had to have the clutch replaced twice. The first time was due to shuddering and the second time was due to a transmission malfunction code. The two clutches were replaced 10,000 miles apart.
My engine got hot around march 7, 2018 as i was driving it.
The contact owns a 2012 ford focus. The contact stated that while driving 30 mph, the vehicle made a loud noise coming from the engine compartment. The vehicle was towed to the dealer where the technician diagnosed that the motor mounts fractured. As a result, the engine dropped and damaged the axle and cvc joint. In addition, the contact stated that the passenger's side seat belt was constantly becoming stuck preventing the passenger from exiting the vehicle in a timely fashion. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 92,000.
Power steer assist system went out completely.i was driving and took a turn and the electric motor failed and cant steer the car at all.sitting in driveway undrivable.
2012 ford focus known to have transmission problems.brakes rumble when beingpressed.i am concerned about the safety of the transmission.i have seen that ford has known about this problem. What is ford doing to correct this problem
At random times the car will just shut off leaving a coasting vehicle down the highway, or leave you stalled out in the middle of an intersection. If you leave it sit for 30min-1hour it may restart.if you press the accelerator it was not respond. After a couple minutes the vehicle will recover from a rough idle and try to lunge forward even when vehicle is in park. Problem: transmission control module.
The contact owns a 2012 ford focus. The contact stated that the vehicle was repaired per nhtsa campaign number: 18v735000 (fuel system, gasoline) at star ford lincoln (located at 1101 s brand blvd, glendale, ca 91204, (818) 956-0977). After the vehicle was retrieved, it failed to start. The dealer was able to recharge the battery. The contact stated she was able to drive to her residence. Two days later, while driving 25 mph and depressing the accelerator pedal, the vehicle failed to accelerate and the check engine warning indicator was illuminated. The contact replaced the battery. The vehicle was taken back to the dealer, but and the contact was unaware of the diagnoses. The manufacturer was not notified. The failure mileage was 118,834.
My car randomly started stalling out while driving. A check engine light came on, and when i took it in to get read, the mechanics told me they were the codes pertaining to the recall on this car for the purge valve malfunction. The local dealer will not grant me an appointment to look at it and complete the recall for another 5 weeks.....my appointment isn't until october. In the meantime, i dont have a safe vehicle to drive, as the chances of me getting rear ended are high. The vehicle stalls out 6 to 7 times every 40 miles.
The contact owns a 2012 ford focus. The contact stated that the engine stalled without warning on two separate occasions. The vehicle failed to restart and was towed to the dealer. The dealer had not diagnosed the failure. The manufacturer was made aware of the failure. The vehicle was no repaired. The failure mileage was 107,000.
My vehicle is constantly telling me my "transmission overheating, please pull over safely" when im on the freeway (no traffic). I pull over and it say "wait 5 minutes," which i do and then it will say "transmission ready". Sometimes even before i pull over to allow transmission to cool down it will flash "transmission ready" before i can pull over to let it cool down.
The contact owns a 2012 ford focus. While driving approximately 70 mph, the transmission overheated, the warning light illuminated, and the engine stalled. The failure recurred seven times. The vehicle was towed to an independent mechanic where the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,500.
The contact owns a 2012 ford focus.the contact stated while driving approximately 30 mph, the engine stalled without warning. The vehicle failed to restart and was towed to an authorized dealer. The vehicle was currently being diagnosed. The manufacturer was notified of the problem. The approximate failure mileage was 23,700.
The check engine light will not turn off, the door sensors keep ringing, and the transmission does not shift properly amd rools backwards when i apply the brakes
Takata recall, first off is the driver door comes unlocked while driving, also had a door lock and wasn't able to close. My 2012 focus feels like it's got no power alot of times or will start to spudder from every stop. Does same when reversing out of a drive way. Sometimes it seems like it wants to stall, i have the automatic. It revs at really high rpms like it needs to shift but doesn't. Probably have more issues the longer i keep it, i believe the huffines dealership, the company that financed and ford knew these things could and did happen to the car i was sold. Single father with a 4 year old son just trying to get this fixed nothing about this is safe.
Accelerating up a shallow hill the transmission began to stutter and jerk and grind as it changed gears. In the middle of the jerking the car shifted into neutral and revved up. Complete loss of power at speed. Pulled over to the side of the road (on a hill) put the car in park and shut the car off. When i released the brake the car rolled backwards down the hill - clearly the car was not engaged in park. I applied the brake to stop the car and engaged the e brake. I tried to restart the car it would not start. Error kept flashing 'parking aid malfunction - service required'.the failure left us stranded on the side of the road on a 95 degree day without the ability to start the car. I am currently waiting for ford dealer to determine the cause of the failure. The jerking and stuttering of the transmission is a very regular occurrence for my car. It happens at almost every startup, especially when hot. The jerking and stuttering has in the past resulted in loss of power to the point that i have almost been hit by oncoming cars when i tried to pull out into the street. I had also brought my car to the dealer previously complaining of severe jerking and stuttering and was told this was normal for the transmission.
On march 13th, i was driving at approximately 55 miles per hour. All of the sudden i lost complete power in my car. The rpms revved up extremely high and i gained no power when pushing on the accelerator. I lost all speed in a matter of seconds and was forced to pull over. I was almost hit by another car as i was attempting to get out of the way. Steering became hard and it took more effort to break and slow the car. I turned the car off as soon as i came to rest. I attempted to restart the car and the car would not even turn over. I called a tow truck and had my car towed to ford. They had the car for 4 days and replaced the transmission control module (tcm). The part was covered under the emissions warranty according to ford. I was told the car was fixed and sent on my way. On march 24th the car broke down again. The car did the same thing as the first time and again almost caused a car accident in which serious injury could have resulted. I sat with the car turned off for approximately 5 minutes and then tried to restart the car. The car restarted on the 4th time. I called my local ford and asked if it was safe to attempt to drive over, they said it was. They have now had the car for one week and are unable to locate an issue. I was given a loaner vehicle which they have now demanded they get back. I been told the process of ford deciding what to do can take up to 2 months. I am no left with no car and ford is claiming no responsibility and providing no customer service. Ford needs to fix this issue and refund those affected.
The contact owns a 2012 ford focus. While the vehicle was parked at a grocery store, the engine would not turn off. The contact pulled the fuel fuse to discontinue the flow of fuel and shut the engine off; however, the vehicle lighting remained illuminated. The battery had to be disconnected to turn off the lights. The failure recurred three times. The contact called roy o'brien ford at 586-776-7600 (located at 22201 e 9 mile rd, st clair shores, mi 48080) and was informed that the failure was not a known issue. The vehicle was not diagnosed. The failure recurred and the vehicle was taken to elder ford (888-467-5023, located at 777 john r rd, troy, mi 48083) where it was diagnosed that the body control module needed to be replaced. The manufacturer was made aware of the failure and did not offer any explanation for the failure. The vehicle was not repaired. The failure mileage was approximately 95,000.
We bought the 2012 ford focus as a car for our daughter. When test driving it, for a short period, we didn't notice anything with the transmission. But now that we are driving it more, there is a shudder when we accelerate. Like driving a stick shift when you take off and didn't do it smoothly. It lacks in power at times when turning onto the road, which scares me at times when other cars are coming and we can't get it to accelerate. The more i'm reading about this car, i am seriously so scared for my daughter to drive it alone. Extremely scared!!! as someone who saved to get what we thought was a good car for our daughter, i feel we are stuck with it. I wouldn't feel right selling this to someone else, i wish the previous seller had felt the same way!! people are putting their families in these cars, their loved ones. There needs to be a recall on these vehicles so we can have a chance to get safer cars to protect us. I did take the vehicle in for it's other recall regarding something with the fuel tank, where we had to keep it half full. The mechanic took the car for a drive and noted the shuddering on the vehicle, but they wanted $150 to diagnose it. And couldn't tell me if that was covered under warranty. If ford knows this is a common problem, they would know if it's covered. Their just trying to get money out of me.
Shudder vibrations and acceleration lag due to the malfunction of the dtc (duel clutch transmission) in my 2012 ford focus.
Transmission hesitation and car jerking when accelerating at especially lower speeds. Shuttering sound and lack of power and then sudden acceleration after the hesitation. Feels unsafe to drive. Have had in for ford service 3 times and going back for fourth time this week. Never seems fixed. Inclined stops on hills and intersection quick acceleration are very bad.
2013, 2014, transmission clutch replaced, 2015 waiting for another transmission clutch replacement.rear ended in 2014 when car bogged down getting on highway. Car died twice while on highway . Told by ford customer care & dealership car was safe to drive before both incidents. Car revs up to high rpms for no reason while driving.. Very scary. !!!! car has not driven correct since the day it left the dealership !!
I bought my car in january 2012 - the car ran great for the first 8 months, it was a smooth ride and the acceleration was quick. That year i drove almost 30k miles up and down the california coast. Towards the end of that year i started to notice my car wasn't running the same, the acceleration lagged and when i would accelerate from 0mph to 20mph it would shake - felt like the transmission wasn't switching gears properly so i brought it into ford where i originally bought it in seaside ca in monterey county. They ran some tests and said it was fine and that what i was feeling was from the new engine ford had created to help their cars run efficiently and not use as much gas. I also brought it into ford santa monica in los angeles ca several times with the same issue - this went on for years and they always said the same thing. In august of 2015 santa monica ford finally discovered that my car indeed had a recall and needed a new clutch, but it was back ordered. On january 18th of 2016 my girlfriend and i were driving on the 405 south headed to orange county. My girlfriend was driving about 65 in the carpool lane - all of a sudden the gas pedal stopped working and the rpms were flooring, but the engine couldn't catch- we had to get over 5 lanes before we ran out of gas and were almost killed by a huge semi/18 wheeler that was driving over 70mph. I had my car towed first thing tuesday morning because monday was a holiday. Santa monica ford said it was fine, that friday the same thing happened so i brought it to ford star lincoln in glendale. I've had over 4 cases with ford corporate about my clutch and transmission issue and every couple months they change the regional manager i was dealing with and every single case has mysteriously been closed for no reason. When i call ford to ask why they are closed when they haven't been resolved and they say they don't know.
Transmission issues, jerking, jumping, jolting forward, sluggish, lack of power, feels like the car is going to cut off. This happens at slow speeds, fast speeds, at a stop, idling, etc. You name a condition of the car at various speeds and it has transmission issues. I took it to ford to fix and they said it was a "known" issue, they updated the software and calibrated. It still has the same issues, the problem is not resolved.
I was driving on abusy highway where the speed limit is 70 miles per hour, and the car suddenly slowed down while i was stepping on the gas, until it stopped and then cut off in the middle of i-40, while other cars sped by me swerving out of the way in order to not crash into me from behind.i then took the 2012 ford focus se to my mechanic, and after he investigated the malfunction, he said he observed the gas tank of the car "breathing in and out like a diaphragm or a lung" due to an excessive vacuum, which he thought had also damaged other parts of the fuel system beyond just normal wear and tear.the mechanic told me to take the ford focus to a ford dealership right away, because a fuel tank moving in that way causes fissure cracks to develop inside of it that could cause a tank to leak gasoline or rupture during a crash, potentially causing an explosion.the mechanic also told me he could not imagine that the ford dealership wouldn't remove and then replace the fuel tank on my car, because not doing so in his opinion would be extremely dangerous.then i took the car to the ford dealership located at: 2807 east millbrook road, raleigh, north carolina, 27604 - phone number: (984)232-7601, and they told me that it looked fine to them, and that the car door hinges were also under recall and they weren't going to replace those either.then i told the ford dealership that i'd already taken the car to another mechanic first, and that i thought they were trying to repair as little as possible and do as little repairs as they could get away with; then i asked them to reexam the car again.but if i hadn't already taken that vehicle to a different mechanic first, the ford dealership would have given it back to me in an extremely dangerous condition rather than making the necessary repairs that ford is being forced to do by the government.
The contact owns a 2012 ford focus. While driving 55 mph, the vehicle stalled and shut off without warning. The contact received a recall notice for nhtsa campaign number: 18v735000(engine, engine cooling). The contact called james hodge ford lincoln (1200 n main st, muskogee, ok 74401) and henryetta ford(821 e main st, henryetta, ok 74437, (918) 652-0990) and was informed that the parts were pending and not available. The manufacturer was contacted and provided the same information as the dealer. The contact requested a loaner vehicle, which was denied. The vehicle was taken to henryetta ford where it currently remained. The failure mileage was 98,000.
Vehicle vibrates when trying to accelarate from a complete stop. Hesitates and does not want to accelarate. Appears to not want to shift gears. Does the same thing at low speeds as well.
Ever since i have owned this car since may 2012 it has shuddered when driving, stalled while driving, and shakes and does not increase speed when the accelerator is stepped on.the car now does not even start when it is turned on, despite the battery being good.car was towed into dealership several times and they supposedly fixed it.did several repairs to it but to this date it still shudders and stalls while driving.the latest repair they did was to fix the alternator...we will see....have come to the conclusion this model has several defects and would term it as a lemon.it barely has 60,000 miles on it and a car this new should not be having these issues as they are safety issues and i fear for me and my childrens lives and safety as this car does not function safely and stalls when we are driving!when i expressed my concerns to ford over these issues they took no action except to tape record my complaints...they do not care about these safey issues....the car has been in the dealership service center four times in the last four months....the last repair bill cost me $650....but i have no faith that they (ford) have fixed the problems.....i am fearful to drive this car but i am a single mother and cannot afford to trade the car in for another as the ford sales person told me no bank would loan me money on another car as i owed too much on this lemon that ford has sold me....ford was of no help and does not care....i told them that it would take someone dying in a car crash from these defects in order for ford to do something about these issues.....these issues happen while the car is in motion and when it is sitting still...the car will not start and has to be towed into the repair shop...
While pulling into traffic from a complete stop car would not accelerate.had to push gas pedal almost to floor to get car to go, that lead to a bucking acceleration, car jumping forward and almost being rear ended.took car to shop first told that's how the car drives, then told by transmission "specialist" i was not driving my car aggressive enough.after a 2 week stay the shaft seal and clutch was replaced.did not correct issue called ford corp and again was told this is how the car drives basically telling me i was at fault.car has since been back 2 times for the same reason, even took for a second opinion per ford request and car stalled on the service manager on a hill and yet i was told that's how the car is suppose to perform!!! not happy.tomorrow april 15th 2013 car is going back thus again for same reason.not feeling safe in my car!!!!
At first i reported issues with dealership regarding car moving backwards at time when i release brakes to go forward and my car is automatic. Also informed them after a red light i press the gas but car would not move immediately they said it was normal due to dual transmission. Car was not put in service. I had same incident and a month later i received an alert regarding a clutch recall and took it in for service today and explained to them i had same issue. Car was not put in service and they said it was normal cause car is automatic with a manual transmission and they stated to only bring it in if i hear metal grinding.
I purchased a 2012 ford focus 11/2017 since then have had power train /transmission replaced 2 times larest in sept. 2019. I am again experiencing the same types of symtoms leading to same. Called service where work was done in sept. And told wait alittle longer for symtoms to show on the meter. But you can bring in you chose. I am scared to wait and last experience left me in an intersection vehicle wouldnt start and unable to get an ok to tow. Used someone else aaa to tow in. One week without a car no rentals avalilable due to high volume of ford recalls stated at every ford dealer in san diego. I could pay out of pocket but rental requirements and no credit card made it ineligible to do so. Ford okd a one day rental. No vehicles available i was told.
2012 ford focus.consumer writes in regards to acceleration problems.the consumer stated it felt as though the vehicle was loosing power and trying to stall out. She would try to accelerate and the vehicle would rev, but would not go, and when it finally did go, it was very jumpy and slow. The consumer took the vehicle to the dealer five times for the same issue.the dealer stated the vehicle needed a computer upgrade. The dealer stated it would take a while for the upgrade to work, but it never did, and the problem worsened. The next time, the dealer stated the tcm needed to be replaced. The replacement of the tcm, made the problem even worse. The vehicle began jerking upon acceleration and it felt as though the transmission was slipping.
Car shutters and stalls.not much power.had tcm repaired and the dual clutch multiple times.
I purchased my ford focus 2012 five months ago and it has now had to go to the shop 4 times.first, the car felt like it was driving over a rumble strip and was slipping between first and second gears.second, i was stopped at a light and the car would not move then bolted ahead and the check engine light came on. Third, the car went into limp home mode and lost all power when accelerating. Lastly, and the straw that broke the camels back.i was stopped at a red light with my foot on the brake and the engine revved and then would not move. Finally the car started to move and the check engine light came on and i pulled over to restart the car but the light did not go away.i decided with everything that has happened the car was not safe to drive (as i am a sales person and drive me car all day) so i decide to head home.unfortunately, i had to get on a highway for about 2 miles( the busiest highway in allentown, pa)as i get on the highway in the right lane with my hazards on the car begin to lose all power and the gear light (drive) started to blink, the car then accelerated again then lost power again.but this time it would not start up again, luckily i was able to cruise off on to a narrow shoulder and then my car would not move or turn on.therefore, needing a tow.even with all the work this car has now had (working on the software, replacing the transmission clutch, replacing the tcm, etc i still do not feel safe in this car and am horrified that ford would put this car on the road endangering peoples lives.i plan on taking this car back to the dealer, john kennedy ford and demanding a refund or a new car from a different dealer.i will never purchase a ford again.
My car shutters and shakes when i'm accelerating. Going from a dead stop is the worst. I've taken my car in and there is no resolution as of today. Ford knows of all of these issues and knew of them before my car was manufactured. My extended warranty runs out next month and will be on the hook for any future damages to my car.
Canister purge valve recall (cpv) and prior powertrain and pcm recall issues. History involving powertrain, pcm and cpv. Check engine light (cel) came on a few years ago and the car could not restart. Could have had an accident. Recently, in the summer 2019, cel on and gave a code about faulty catalytic converter when i spent $106 at green ford to read and diagnosis the code. The light went on and off and on september 8, 2019, the car stalled and/or would not start back up many times when the cel was on. The car would not crank the next morning, twice, on the way to green ford, and waiting on recall to be performed.the car has 151,000 miles and is a one owner vehicle. The powertrain, pcm and this current issue has been the only issues that seems to be connected.
The contact owns a 2012 ford focus. While driving at 5 mph, the vehicle lost power. In addition, the accelerator pedal was depressed and the vehicle failed to accelerate but increased in rpms. The traction control and engine warning lights illuminated. The contact also stated that hill start malfunction was displayed across the message board. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The manufacturer was not notified of the failure. The failure mileage was 40,500.
Vehicle is reading code p0420 indicating hat the catalytic converter is operating under threshold. Light would turn on and off periodically until it finally remained turned on and soon after the vehicle started struggling to drive up hills and the gas milage has decreased.
There was a loss of power in february when i was driving so i took my car to ford and apparently there was a problem with the transmission.however, two days ago (july 27th), my car stopped working completely while i was driving.i was really scared since all power was off.then i have to try several times to turn on my car again.there was a loss of all changes, reverse position did not work.took the car to the dealer again and i am waiting for an answer. I do not want to drive the car until i know it is completely safe to drive it. I have a kid so this situation is very dangerous for me...updated 05-10-16 updated 12/13/2017
My 2012 ford focus sel dies when a 'engine malfunction service now' message appears. This has happened on two different occasions. Both times, the message appeared, and about 30 second later, the engine completely dies. The second time this occurred it happened as i was pulling out into traffic from an intersection. On both occurrences this has fortunately happened at low speeds however i am concerned it will happen at greater speeds with a loss of power steering, brakes, and possibly airbags. I have been instructed by the dealership to continue driving the vehicle and wait for the situation to worsen.
After about 30-45 mins of driving the car will begin to shudder going from 1st to 2nd gear.it occurs most noticeably driving from a stop.i have brought my car in numerous times and have been told numerous excuses.at this time it is getting annoying, however it becomes a concern when turning onto roads because it does not produce any power during this time.its only a matter of time before a accident occurs because of this issue. There needs to be a recall on the transmission on the 2012 ford focus.updated 03/25/14*ljalso, an oil leak was found, the vehicle would shudder in reverse and it felt as though the traction control was engaging.
For years my car has randomly shut down while driving and has been needed to be towed twice.it and has had 10 recalls performed, including the transmission. My car shut down again on monday night coasting along a flat road at 45 mph so i decided to call ford today and ask what new recalls have come out and they stated my car has a field service issue for the transmission that is common but they have not recalled it.why?they also mentioned that they have to look into whether or not i would have to pay to fix this commonly reported problem.
Ford focus transmission module regulator recall.i have had to take my vehicle to the dealer 5 times for issues that i feel are related to this matter.in april, i was driving when i lost total power of my car and then it lurched forward as the rpm's ran over the top.i drove it approximately 5 miles to my home where i had it picked up and towed to larry hill ford, cleveland, tn.i had the check engine light on again last week and drove there and they told me it was fine to drive while they ordered a part.today, i stalled out completely while accelerating on 25th street (on my lunch hour). I had to call a tow for the 2nd time.i believe my safety to be in question as i continue to drive this car and ford does not fix the issue nor have they offered me any type of buyout or trade or compensation for the constant problems not even related to my safety while driving.
Takata recall after i went to a gas station and fill my tank up with gas drive about 2 miles the car start to stall in the middle of the street with me almost cause me to be in and accident luckily i pull to the side to avoid that then the check engine light came on suggesting i check fuel componet and service engine
The car is equipped with a 6-speed dual clutch automatic transmission.while under heavy braking the car began to stall.the result was the brake pedal losing power assist from the engine.then because the engine was trying to recover from the near stall, i was unable accelerate to avoid an oncoming car.the engine did recover, but it took several seconds (and a lot of bucking and sputtering) before i was able to move the car after coming to a stop.the week prior, i had the car in for service at a local ford dealership because the car would shudder during acceleration.the dealership reprogrammed the transmission and the problem is still there, but less noticeable than before being serviced.this new issue with stalling under heaving braking did not occur prior to the servicing.after the near accident, i wanted to know if the problem was a fluke or if it would happen again.i have found that i can recreate the issue almost every time the car nears a stop under heavy braking.the car is scheduled for service for this issue.
Complaint #1 the car overheated during a trip on the highway,had to detour ...a hose was spewing water have a picture..i only had the car for 2 or 3 days!!complaint #2 very serious, while driving 65 mph on a highway. The car jerked very hard and then lost power.there was no room to pull over,it was grass and a slight ditch,late at night no street lamps...the car would not start the fuel left to e was 78 miles.i called road side assistance...semi truck swerved to miss us and every other semiand vehicle had to cross over the yellow lines to avoid smashing into the stalled car.my daughter and i sitting in the vehicle, the hour was 11:00 pm. Complaint #3 the car sputters into gear taking off .. By the way it was a one lane highway. Far from any town..
The vehicle was parked with the engine off.a fire spontaneously began in the engine compartment.the vehicle was in service for 14 months, bought new and under a maintenance contract.no previous issues.
Letter from senator isakson on behalf of constituent re 2012 ford focus issues. (attn: hanna yu).the consumer stated the vehicle had four major repairs and 6-8 minor repairs done to the transmission. The vehicle would jerk. Also, while in the middle of a making a turn, the vehicle suddenly stopped.
Recalled vehicle for computer system.defect causes breaks to wear early, shuddering in transmission, and eventual transmission failure while the car is running.is a known problem as i see from many other internet complaints.
The contact owns a 2012 ford focus. While driving at approximately 40 mph, the engine stalled when the accelerator pedal was depressed. The check engine warning indicator illuminated and the vehicle was able to restart. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 87,000. Updated 02/26/16*ljthe consumer took the vehicle to another dealer, where they replaced the vacuum cylinder. However, she continued to experience problems. Updated 02/29/16.
Transmission shutters, feels like its skipping a gear, rolls backward down hill in drive. The vehicle's transmission, in the middle of an intersection, stalled and would not shift into a gear. This incident almost caused a wreck. The vehicle has been at 3 different ford dealerships 7 different times for transmission issues. Ford refuses to admit that there is a serious issue with the transmission and is making customers drive unsafe vehicles during the weeks that those vehicles aren't in the shop.
We purchased a 2012 focus for our 18 year old daughter as her first car. The check engine light is illuminated and the car shudders as you accelerate like its shifting gears but it's a very aggressive jerk. Once it reaches certain speed it drives smoothly but if you stop at a red light or stop sign and accelerate again it does the same thing. The fault code for the check engine light states it's a catalytic converter problem. I did some online research and found a recall for what i thought was the cause of the issue (recall 18s32). Took it into the dealership to have the recall repaired and they reset the pcm but tech told me the gas tank "passed inspection" so no further repairs were needed. However, the car still shudders at acceleration. I was told i'd have to pay $135 for them to diagnose the problem. I am so afraid for my daughter who is a fairly new driver to be driving this unsafe vehicle. I will be searching for a class action lawsuit as i've read several complaints of the same issue on this website. I don't feel comfortable selling this car to anyone else with these problems either. Ford really needs to rectify this problem immediately before someone gets hurt or worse, dies! the car has 101,000 miles on it.
I have had to replace the same part multiple times. The tcm seems like it needs replaced almost every time i get an oil change. Every time my car gets fixed another problem appears. My car will not go in reverse right now, and has a misfire in cylinder 1 which i know the misfires happen often. But there is also a leak in the evap which happened right after my tank was fixed for the deformation of the tank recall. My transmission ticks, and the clutch plate needs replaced. I have an automatic ford focus but the car is constantly shuddering. The vehicle has the clutch shudder when i'm at a complete stop and i press the gas pedal. It doesn't matter if it's light or not.
I had my ford focus for about 1 week. Bought used from the dealer. I started to take off from walmart parking lot and the car started jerking and stalled. So i took it to the dealership and they determined it was a faulty clutch. After repair my car has only gotten worse.now it rolls backwards on hills in automatic.grinds gears when it tries to shift out on hills. And still jerks terribly when taking off. The shop tells me its because its built like a manual for excellent gas mileage.note no manual shift ive ever drove "grinds or jerks"if it is shift right. This car is terribly dangerous
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 20v331000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The contact stated that while driving 65 mph the vehicle stalled. Additionally, while at a stop light, the vehicle jerked with the check engine warning light illuminated. The vehicle was taken to several independent mechanics however, the mechanics were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was 12,000. Vin tool confirms parts not available.
The transmission keeps slowing down the car. Won't get up to speed, cannot exceed 25mph.
When excelling from a stopped position the car jerks as if the clutch is not catching. I have taken my car to the ford dealership 4 times in one year. They have replaced the clutch plates and they said i had a transmission leak. A car that is still under full warranty should not be having these issues. The car still jerks although they have replaced multiple things on the car.
I purchased a 2012 ford focus less than a year ago and have had trouble ever since. I have had my car in repaired once for the transmission issues accelerating and coasting. My car is shaking and hesitating with any type of acceleration. The car is making a clunking noise when driving, turning corners and braking. I am beyond disappointed with the quality of the 2012 focus. I dropped my car off at the dealer and wanted it looked asap. I also contacted ford directly about my concerns, they informed me about the dual clutch transmission as a reason for the drive (an excuse i have heard numerous times from the dealer). After a couple days the service department called to let me know they had looked it over and everything seemed fine. They later test drove it and he informed me that everything looks great and that the way my car is driving is just the way these focus' drive due to the double clutch transmission. He informed me that it tends to drive the way i was describing if people have a "light foot", if i would drive with a "heavier foot" or "accelerate faster" it most likely wouldn't have these issues. When i brought up the instance where the car shook and made a large clunk when i turned it off, he stated that it was probably a "fluke". It is very discouraging that i am told that this is just how the focus vehicles are going to be. I emailed ford about the results and have not heard back. I picked up my car and it still drives jerky and the clunking noise is even louder. I dropped it off with 40,618 miles and picked it up with 40,630 miles. I think it is frustrating that it is deemed as a standard drive with a 12 mile trip. I am disappointed that i am expected to hit the gas harder to hopefully have a somewhat less jerky drive... Not sure how to do that in parking lots and neighborhoods. I do not feel that i have a safe quality vehicle and don't know what to do next.
The transmission doesn't function properly -- delaying on acceleration, then 'catching' and accelerating in a burst. I've had it 'fixed' once and am trying to get it fixed again. It isn't safe, particularly in hilly traffic-heavy seattle. Ford really needs to be accountable for the problematic transmission that they have running around the streets.i am in my mid-twenties and this is my first car. It's been very depressing, and i would love fair resolution.
When attempting to start the car for work the car stated system malfunction and oil change required then locked up the steering wheel. I thought maybe turn it off and turn it back on again since we got the oil changed 2 weeks ago, still popped up errors like steering assist fail. Before this the car started having some delayed shifts, shaky at lower speeds along with other transmission errors.not sure if they are related but either way my car is out of commission until able to be towed and serviced.
2012 ford focus. Consumer writes in regards to fuel vapor system safety recall. *ldthe consumer stated thecheck engine light was illuminated. The dealership charged for a recall repair that should have been free. The dealership informed the consumer the repair was previously completely and was tested to be sure it had not failed, which it had not. The consumer requested to be reimbursed for the diagnostic fee.
Since the purchase of this for focus 2012 two years ago, the engine will suddenly stall out and stop working entirely. I am 6 months pregnant and after bringing this car in for numerous repairs of this issue, with no real resolve, i am now furious. I was driving down a 4 lane highway at 65 mph and my engine said "parking assist failure" and the car died. I was almost hit by multiple cars as i tried to coast my way to the shoulder of the road. I turned the car off and back on and it started again.i called the dealership and was told i could bring it in "but they already fixed it." then just a few days later i am at a busy intersection, and it stalls again..this time wont turn back on. I have been given the run around from ford, and the ford dealership, and i need out of this car. I have always driven volkswagon's, and this was my first ford. Never again. Meanwhile, i am underwater on my car loan now, because i have a car that is worth nothing.
The engine light randomly came on. The car stalled while driving. Came to a stop. Was slow to start back up and was jerking/stuttering the rest of the way. Multiple auto body shops diagnosed my 2012 ford focus was transmission failure
Takata recall the engine light warning is on on my car and slips while driving. I am trying to get help to determine what is wrong to avoid accidents. I received a recall letter but i lost the letter that was sent to me. Your attention and time on my concern is very much appreciated. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*pm
I purchase 2012 ford focus se january 21, 2019 from fayetteville auto brokers, fayetteville, nc.i was unaware of any recalls until i took car to be serviced at lafayette ford, fayetteville,nc on 07/07/2019 later and there was a clutch recall. It had 112,000 miles at the time so that put me out of warranty which should of been taken care of before purchase. Therefore i was not forwarned nor was i aware of issues with clutch. Now i and stuck with payments as well as high repair bill. Then i find this article late stating replacement of faulty clutch at no cost that was not forwarded or made aware to me. My car is also deemed unsafe due to recall and the repair should be mandated at no cost based on deception that started the day of creation. It is only fair that this wrong is corrected.
1. Car occasionally drops out of gear on highway causing cars behind me to swerve around2. Car at stops signs/stoplightsoccasionally drops out of gear on acceleration. Almost got hit by a truck when making a left and car slowed to a crawl due to dropping out of gear.3. Reverse gear does not work occasionally
There is a current recall for my door latch.my door has now stopped latching.i called the dealer when i received my recall notice and was told there were no parts available and that i would receive a call when the parts were available.this was 4 months ago.now that my door will not latch i am told that i can bring it in, but they do not have parts, cannot guarantee a loaner, and that i have to sign a waiver stating i will pay $180 for an inspection if it is not part of the recall.i am very disappointed and unwilling to possibly pay for them to inspect my vehicle.i also have an issue with my transmission while driving.once my car still showed in drive, but was in neutral while i was driving at 40 mph with cars behind me.i had to pull to the side of the road and place the car in park and back into drive.i have had 2 similar incidents since then, though the car still worked, but felt like i was grinding my gears.all were on city streets, luckily not the highway.
This was the first time my service engine soon came on. The transmission was slamming into every gear. I was stuck in 3rd gear revving at approximately 3500 rpm going 30 mph. I was able to drive the car home. The day after i took into spikes ford where the problem was then fixed on 08-11-14. I picked up the car and drove home. 2 hours later as i'm entering a highway to go to wal-mart, the car lurched forward, rpm's flew way above 6000 and car sped up for a second then slowly declined down to 30 on the highway!! the check engine light came on again. I drove the car to the dealership and they felt the problem so they took the car yet again. Next day they called and said they fixed it. Another 3 hours later, check engine light came on and they reflashed it for the 3rd time in a 4 day period. Check engine light came on again so i decided to take it to boggus ford. I took it to boggus ford and within 3 days the car was out from the shop. All was well until later on in the night, the check engine light came on. I took it once last time furious already with the car and once again said it was fixed. I drove to school and as i was finding a parking spot, the check engine light came on. Right after, a message said, "transmission hot" pull over safely. Another message came on and said, "wait 7 minutes". Embarrassed that my brand new focus was doing this i let it cool off. A salesman we worked with, was kind enough to pick up my car and i from school. We took it back to the dealer where we then talked to a service manager. The service manager, laughed about our situation and said as long as we drive slowly the car will continue to heat up and said that ford knows about this. I told him, i almost ran over other students, and he just continued to say as long as you drive slowly, it will keep doing that. The check engine light comes on and off now, but transmission still shifts hard.
I bought it off the previous owner that told me when i took it for a test ride the car sputtered on take off the previous owner said she had put it in the shop a few times for the same problem and she got the same response every time which was they did it know what the problem was or the cause i bought the car and looked up any recalls and i called a ford dealership the employee i spoke to told me.yes there was a recall on my car and yes it was covered and for me to take it in the following monday i take inas said to and was told i missed the recall time frame and and i'd have to pay $2500 to replace the clutch the car was always over heating and i replaced the water pump thermostat pulley & belt tune up and still kept marking hot one day i get to a stop sign and the car stalls and never started again i was on the highway going out of town when the car temp over heated pulled over waited 45 min to cool i turned around took the back roads home so i could drive slow it was night by this time came 2 a 4 way stop and that is when my car turned off and never started
My car just started flickering in and out. All these errors showed up on the dashboard. And now it wont start
Takata recall everytime i take off in my car it jurks all the time like it was trying to catch to move into next year it jurks as i drive down the road and when i stop at a red light ,and a stop sign it jurks and then cuts of so i have to put the car in park to keep it from cutting off i have been on the side of the road 6 times because of this problem the gas meter stop working so i never knew how much gas i had in the car now i can not even drive the car because it has gotten worse want go into gear
The contact owns a 2012 ford focus. The contact stated that while accelerating from a stop, the vehicle would shuddered and hesitated. The cause of the failure was not determined. The local dealer and manufacturer was not notified of the failure. No further information was available. The vin was not available. The failure mileage was 20,000.
In the summer of 2019 my air conditioning stopped being cool. I had to replace the whole air condition as it had a hole in it. Then in july 2020 my transmission just died. It started to slip and immediately stopped.i had to replace the whole thing.when ifirst bought the car i took it back to the dealer twice complaining about they way it shifted. They told me there was nothing wrong.it's a new kind of transmission they said. I put up with it all the time, thinking i couldn't fix it. Not that i've replaced it at 69k miles, i realized that's not right.
We took the car in to get fixed because the check engine light was on. When i turn on the car and start driving the car feels like it loses its speed and it feels like the car is being pulled back every time its driven forward. The car feels as if its being forced to drive and it happens every time the car is being driven. We took it in to star ford lincoln glendale on 1101 s brand blvd glendale, ca 91204, phone number (818)502-1901 where they told us they fixed the car but the car remained with the same problems with no evidence of fixed difference. When we picked up the car after dropping it of at star ford lincoln we had to jump start the car because it no longer turned even though the car would turn on before we dropped it off. The car also started leaking water from the radiator even though that was not one of the reasons we left the car there. After picking up the car fro there it has been remained park because we can not move it.
(automatic hatchback) the car rolls back when in gear, on a steep hill. Shifting gears, it will hesitate on the highway and will jump gears and studder. A few days ago i was trying to back out of my driveway to get to work and when i put it in reverse, the car didn't move whatsoever, so i put it in drive to test and see if it was working, and it got in 1st gear just fine.so i tried to reverse again with the same issue. Then the engine light illuminated, so i left the car and got a ride to work, however that night when i came home, i tested the car out again and same problem, however a message popped up "transmission is not in park (p)" and i had it in reverse, so i put it in drive and the same message popped up. Now i cannot get it to move at all. While in drive, it will rev up, but it will not move! it will start up no problem, and sometimes it will drive, but it will lose power and not move again.
The contact owns a 2012 ford focus. While attempting to drive the vehicle, it failed to start and the check engine warning indicator illuminated. The contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation ford lincoln union city at (770) 686-7733 (located at 4355 jonesboro rd a, union city, ga 30291) and was informed that the part was not available. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 100,000. Vin tool confirms parts not available.
The contact owns a 2012 ford focus. While the vehicle wasstopped in traffic at a red light, it suddenly shut off on two separate occasions. The vehicle was taken to jim oneal ford (516 s. Indiana ave, sellersburg, in) where it was diagnosed that the fuel tank valve was faulty. The vehicle was serviced per nhtsa campaign number: 18v735000 (fuel system) and the fuel tank valve was replaced, but the failure continued. The vehicle was taken back to the dealer where it was diagnosed that the fuel tank was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 106,000.
On 8/27/2012 i drove off the car lot with 7 miles on my new car. I noticed a little bit of rough shifting as the day passed. On 8/28 the car started bucking and jerking during acceleration. There was little power on inclines. The problem progressively got worse through the day. I set up an appointment to drop off for service the next day. Took in for service on 8/29 and was told that the throttle body needed to be replaced. The car had 187 miles on it. On 8/30 i was told the car was fixed and i picked up my car. Within a few miles the problem was back, but worse this time. I had some slight noise coming from the engine when the car was bucking and jerking. It almost stalled on a busy highway in rush hour traffic several times while on my way back to the dealer. It was struggling. The car is back in service with 220 miles on it. Now they want to keep it for at least 3-4 days. 8/31 i was asked to drive the car with the mechanic to see if problem would reoccur. With the exception of a kick while pulling out of the dealership, the car drove ok, although we only drove around a block together. Sales manager says that if the mechanic can't find any further problem, then i have to take the car back into my possession since it's my car. He says that sometimes things happen and i have to deal with it and let the mechanics do their job. I've had the car in my possession under 30 hours since i purchased it on 8/27. The car also has an issue with rolling back on an incline.
When in stop and go traffic, the vehicle lunges whenever you go back and forth from the accelerator to the brake, nearly causing several accidents.
The car radio goes off the windows don't go down and the transmission went on the car out off no where when i maintainmy car every 3 months and as needed
This is not the only issue, but this has been the most dangerous for me... For the past year, the car has lost transmission power while driving - i was on hwy 40 and the car just stopped working - twice i was in the middle of a busy intersection and the car cut off - i was at a near stop and the car stopped responding....this has been reported numerous times by others. The gas pedal just stops responding at all. The time it stopped working in the middle of the intersection, the gears would not allow me to move the car into a park position, it would not move at all. It allowed me to turn my car off, in drive. After sitting there for a bit and multiple restarts, the car engaged again.ford's fix? they came out with a software update that may turn on my engine light before a failure. This is not a fix. I asked them if someone needed to die in their car or get crushed in an intersection for them to do something. I filed a formal complaint with ford. So frustrated and angry.
The transmission shutters and shakes very frequently. Vehicle also periodically will almost stall while driving. Overall the vehicle just feels incredibly unsafe and unreliable while operating.
The contact owns a 2012 ford focus. The contact stated that while driving 30 mph the check engine light illuminated and there was an increase in engine rpms as the vehicle stalled. The manufacturer was not made aware of the failure and the vehicle was not repaired. The failure and the current mileage was 400.updated 12/07/11
Just a few days after we bought this car, i was coming home at night and the car felt like it ran out of gas!! there was a full tank and no power. I pushed on the gas and nothing!then zoom it sped up... What the heck?how scary!i am pissed!i called ford and they said unless i could give them the code (what code) there is not much they could do to help.thank god i wasn't on the freeway or in traffic.i really liked the guy who sold us this car, i will be contacting him as well.thenjust a few days ago when i backed up i barely touched the gas and i zipped hard!this is a issue!what the heck! this needs to be investigated before someone gets hurt or killed!
The contact owns a 2012 ford focus. While traveling 30 mph, the contact noticed that the vehicle would hesitate to accelerate and then would suddenly surge forward within seconds. The vehicle was taken to the dealer where the contact was informed that the vehicle was performing normally. The vehicle was not repaired. The current mileage was 6,900 and the failure mileage was 4,300.updated 04/25/12*ljthe consumer stated the rpm's to 4,000 as if the vehicle was in neutral. A few days later, while making a left turn, the same occurrence happened. The consumer stated the vehicle idled at 600 rpm when braking, then increased to 1400, which made it difficult to stop the vehicle. Updated 05/02/12
I bought a 2012 ford focus sedan a couple weeks ago the next day i noticed slow jerky shuttering accerleration when at a complete stop then trying to acclerate. I did not think of anything was wrong until i researchedit online finding similar complaints this is a problem and now the car is at the dealership and they currently have it. Next there is a grinding noise while driving and turning sounds an example would be metal to metal on the brakes is the sound and last loose mirror when lifting the tab down to look at my daughter in the back seat the whole mirror goes down istead of slightly moving.
Was told this car had "automatic transmission".after a few hundred miles on it, i noticed the transmission shifted sporadically and with no prediction.engine shuddered, car lost power and was not safe to drive. The key here is no prediction as to how the car will react when under acceleration.took to dealer and was told "this isn't an automatic transmission - it's a computer- controlled manual that has to learn how you drive".dealer uploaded a computer update from ford.the next hundred miles of driving almost caused numerous accidents due to lack of acceleration and uneven performance.6/4/2012 i tried to merge into traffic and car refused to speed up.i almost caused a major accident, but numerous drivers slammed on their brakes and/or swerved and averted multiple collisions.took the car to dealer 6/5/2012 and told them what happened.was told by head tech "it just has to get used to how you drive".i told him there were three different people driving this focus.he said we can't, because that would just end up totally "confusing" the computer.as the car is too dangerous to drive, it is still at the dealer.miles on vehicle are under 800.
The contact owns a 2012 ford focus. The contact stated the vehicle would stall without warning. In addition, the contact experienced sudden acceleration.the contact took the vehicle to the dealer and was told there was a problem with the computer. The vehicle was not repaired.the failure and current mileage was 600.
I was driving around 10mph and getting into a turning lane when the front passenger side of my car hit the median which was no higher then a curb. After hitting the median the engine mounts broke off and part of the engine fell off the car. The impact caused no seeable damage to the outside of the car neither did the air bags deploy. There is no reason why hitting a curb at 10mph would cause the engine to pop out.
The ac compressor in my 2012 ford focus blew up today. The service department told me it had been coming apart for a while and it has now destroyed the entire ac system. I was also informed that this problem is not isolated to my ac. Even if i wanted to drive sans ac, then this issue would soon render my car inoperable. I was told it would cause the engine to seize.i can't imagine how bad this would have been on the freeway. Unfortunately there were no signs or symptoms indicating this pending disaster (a/c functioning & no weird noises).my ford has had all recommended services and any additional preventative services related to the ac compressor were never brought to my attention. This is most likely because a problem of this nature shouldn't be an issue with a well maintained car that is only two years old; however, possibly the service department should have picked up on it. This was not due to normal wear and tear. This was a faulty part. I believe this is a quality and safety issue and really hope that ford can remedy the situation.especially as this has possibly effected many people.
Shuddering on take off from complete stop.
Purchased this vehicle on saturday, june 14, 2014 for my daughter.the following monday while pulling out of parking lot, the "engine" indicator came on and car begin to hesitate,when she got on the highway she was not able to drive more than 40 mph and the tachometer was flipping from one side of the dial to the other. She managed to the drive the car home.i started the car, the light was off and it drove "normal".i could feel that there was a slight hesitation and a slight vibration when idling. I called the dealer the next day, he spoke with someone in the service department and they stated whatever the problem was, it self-corrected itself; but to bring it in if it happens again.i am particularly upset because i purchased this as an upgrade from the chevy cobalt.my daughter and son will be driving this car to college in the fall which is a3 1/2 hour drive across the state of iowa over very busy interstates.i shudder to think what might happen if this car acts up on the interstate.what are you all going to do about this obvious problem... Wait for fatalities??????
The contact owned a 2012 ford focus. The contact stated that while driving 55 mph, smoke emitted from the engine and the engine caught on fire. The vehicle was then stopped and the fire was extinguished. The vehicle was destroyed and towed to an authorized dealer. The dealer was unable to diagnose the failure. The manufacturer was made aware of the failure and the contact was awaiting a response. The failure mileage was 41,000. The vin was unavailable.
After a week of purchasing our brand new focus started noticing the automatic tranny surges and slips. Like its bucking feeling. Sometimes it surges almost hard enough to put you on the dash. Kinda scary in traffic. Car has only 4500 miles on it and now has electrical problems in dash and upon going down the road you will vibrations like a bent axel or worn bearing. Its a new car!!!!!!!
2012 ford focus. Consumer writes in regards to engine, transmission, drive shaft and electrical system problems.*tgwthe consumer stated the vehicle would jerk forward, hesitate and would not go into gear fast enough when changing lanes. The right passenger power window was slower that the driver's side, the door locks would not open properly. Updated 05/25/12
The contact owns a 2012 fordfocus. The contact stated that while driving the vehicle overheated. Additionally, the contact stated while accelerating the vehicle shakes and shutters. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed the air conditioner, transmission module, thermostat sensor, and control fan module needed to be replaced. The contact was informed the head gasket was leaking oil. The vehicle was repaired however the failure recurred. The manufacturer was notified. The failure mileage was 41,260.
The contact owns a 2012 ford focus.while attempting to accelerate from a stop, the motor mount fractured causing the motor to detach from the vehicle.the dealer advised the contact that she would be responsible for the repairs since it was not a defect and the failure occurred from an impact.the manufacturer was made aware of the failure however, offered no assistance.no repairs were performed.the current and the failure mileages were 1,300.
Leak from radiator found after car cooled down. Dealer stated they never saw this or heard of it. The pressure test was negative, held pressure at 22psi, i was told.filled reservoir with fluid and dye and told to drive and return next day.said the dye showed leak on left side on radiator along the tube.told that everything was out of warranty.said failure is not common.vehicle had all recommended service completed at the dealer.
Vehicle rattling noise when running, called ford and took to dealer and advised nothing wrong and noise is normal. Rattling noise continued and today burning smell from vents.afraid to drive and took wife's car to work.
The engine light came on while driving, saying check transmission. The transmission is not shifting the car shakes or vibrate when the peed change.
My ford focus sel 2012 has been experiencing shuddering feelings when accelerating from stop.it feels as if the transmission is about to stall and then it kicks back up and jolts my cars back and forth for several seconds before resuming normal speed after 10 mph. These several seconds are vital when you are dealing with fast traffic in california or anywhere else for that matter. This created a delay in the acceleration time, almost causing an accident with oncoming traffic.i have contact several ford officials about this and theykeep saying that it is normal and that there is a break in period.why was i not made aware of this when i purchased the car?this is a serious safety hazard and ford is just excusing it until my warranty period is up.two of my friends bought the same car and is experiencing the same issue.this is not an isolated incident and i would like to see proper action from ford to address this issue professionally.
2012 ford focus.consumer writes in regards to vehicle engine light illuminated on several occasions.each time the consumer went to the dealer, the light would eventually illuminate again.
The contact owns a 2012 ford focus. While driving 50 mph, the vehicle made a loud noise and then came to an abrupt stop. After a few attempts of depressing the accelerator pedal, the vehicle was able to be driven. The contact drove the vehicle to an independent mechanic where it was diagnosed that the purge vale needed to be replaced. The vehicle was repaired. The dealer was not was contacted. The manufacturer was not contacted. The failure mileage was 52,433.
When i turn on the interior heater, the selector switch that directs the air to windshield, panel, or floor, will not send heated air to the floor. It makes a very loud noise of air being forced through a tight opening, but the heat does not go to the floor and the heater is almost completely ineffective unless the fan speed is set to the highest setting.
When taking off tranny stutters and slips in know about to dry clutch you guys should recall before some gets hurt then al least ford would fix problem.
While i am driving (this has occurred three times) the check engine light comes on and the gears keep slipping. I take it in and they reset the computer or whatever they do and it works fine right after but continues to drive like the gears are slipping.
Myfordtouch:unable to be heard when i call from the car using my bluetooth connected phone (3 different phones used with same outcome).when driving in the car, directions, traffic, and trying to get the operator is not possible.(note:directions sometimes work if the car is not moving.)i tried working with my dealership (bob maxey ford in howell, mi, visiting them many times.the last time i was there, they brought in a ford engineer (because i had escalated my need within the ford company).after that it worked "most of the time" for a week, when all four quadrants on my screen showed power off for about 10 minutes then slowly each quadrant powered up.from then on i was back to where i was before ie no traffic, directions, operator, and phone use.bob maxey ford's service manager told me on my last visit that there was nothing more they could do.............i've had it!!i've paid for something that doesn't work..........:(
The contact owns a 2012 ford focus. Immediately after turning on the vehicle, the windshield wipers activated independently. Also, when the air conditioner was activated, an unusual yellow substance came out of the vent. The dealer was unable to diagnose the failure. The contact replaced the passenger side windshield wiper. The manufacturer was not notified of the failure. The vehicle was repaired. The approximate failure mileage was 26,000.
The contact owns a 2012 ford focus. While attempting to start the vehicle, there was an abnormal sound from the front of the vehicle. The vehicle was taken to a dealer for diagnostic testing. The mechanic stated that it could be the air conditioner compressor and stated that the vehicle was safe to drive. The vehicle was not repaired. While driving approximately 30 mph, there was a smell of smoke inside the vehicle and noticed that the rear of the vehicle was smoking. The vehicle was towed to a dealer where it was confirmed that the air conditioner compressor and the belt needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 51,000.
The contact owns a 2012 ford focus. The contact started the vehicle and the vehicle accelerated rapidly even with the brake pedal engaged. The vehicle failed to slow down and crashed into a cement wall. There were no personal injuries. The vehicle was towed to the contact's residence. In addition, the manufacturer issued a customer satisfaction program under reference number 123b7 (transmission control module) and after the recall repair was performed, the vehicle rolled away with the gear in park. In order for the vehicle to remain stationary, a block was placed against the two rear tires. Also, a strong antifreeze odor emittedinside of the vehicle and an oil leak was visible on the ground. The vehicle had not been diagnosed or repaired.the manufacturer was notified of the problem. The approximate failure mileage was 12,917.updated 08/23/12*lj updated 09/24/2012
Takata recall. First the headlights stopped working with no way to fix it. They randomly cut off at night while driving. Next, the car will shutter and cut off while driving. The car will no longer start. All the incidents were on a highway in valdosta georgia.
Started with horn and tail light intermittently not working. Then intermittently as you are driving the car shuts off with no warning. This is a major safety issue! everything locks up and you attempt to make it safely to the side of the road. All dash lights work but car won't start. Found same complaints on internet and youtube but no recall. Took to local ford dealer and they cannot find the issue. The diagnostic machine did not issue a code. I explained in detail the issue and asked for documentation of the issue. The paper they gave me said runs rough when ac is on. I said that is not the issue. They said don't worry the ticket is still open in the system. I asked if they could put a reader on the car while driven to catch the diagnostic code and they said no. So i am in same situation as other owners where my safety and others are at stake each time this car shuts off. Also dealer said they h horn with a screwdriver to make it work for now. So no horn, tail light and car shutting off intermittently are serious safety issues. Ford needs to recall this problem and fix it!
When you go to pull out the car wants to jump an stall then u be going down the road some an the engine light will come on an the transmission dont want to go out of gear the way it should i have a 7 month old grand baby an it scares me to drive something thats so defective. Please respond to this. Had it check at fors an they still ant fixed it
I began to notice my vehicle having lighting issues, including dimmer inside dome lights, flickering license plate lights, and it was pointed out to me that my back up lights weren't functional at all. I was parked parallel with other vehicles in a parking lot. Then after starting my vehicle, i shifted my automatic transmission into reverse going only about 2 mph when the vehicle began to beep, along with a warning that my luggage compartment door was open. In the situation, the beeping was very distracting and could haveincreased the risk of crashing. I immediately re-parkedmy vehicle so that i could investigate. I opened , then firmly closed all 4 of my doors, then tired to open the trunk , only to find that my trunk wouldn't open. The beeping persisted until i pressed the ok button on my steering wheel. I was able to drive my vehicle home safely, although the warning remained on my display the entire drive home. My trunk wouldn't open when pressing on the trunk release button on my smart-key either. I drove the vehicle in that condition for approximately 3 months before i was able to located the source of the problem. After doing ample research on other 2012 ford focus drivers that complained of the same symptoms. So i accessed my trunk by folding my back seats down, then pulling the emergency trunk release lever. I then located the faulty wires that were causing all of my symptoms. I had the wires repaired by a professional. That solution worked for about 3 months before reoccurring.
Off and on for the past 2 months go out to start the car put it in reverse attempt to back up and the steering wheel becomes stuck it will not turn at all you have to give it 1 min and then try again and then it resumes normal, last summer was driving down the main highway the right headlight went out the next morning start the car and appears in screen default on the l lighting open the hood to see all electrical wires to the headlights were burnt where the bulb connects to the wire areas had to have all wiring redone and also new complete headlights, also 2 years ago was driving down the highway car stalls out i drift to the edge of the highway attempted several restarts would not restart had it towed and had to replace the fuel pump and relay switch
The vehicle dip beam bulb (low beam headlights) burn out, on average every three to four months.we have replaced said bulbs (both left low beam and right low beam) at least six times in the approximate two plus years we have owned said vehicle.most recent event, wednesday, january 24, 2018
Headlight on the right side did not work.the error message was low beam dip.i had the socket replaced three weeks ago. The headlight worked for about two weeks.
Oil leak from rear main seal leaking onto cluthes. The car rolls back on hills and makes flapping noises. Also, at times it starts and stops like it's not getting gas.
The rear tail lights are subject to a "brake lamp bulb fault" due to the shoddy wiring and wiring harness that affixes the wires to the trunk lid. After many open and close iterations of the trunk lid, wires become brittle and fray, and eventually fault. The problem is widespread throughout the forums with many individuals resorting to cutting the cables and resoldering or reattaching them with reduced wire tension. This is a major problem and can cause potential rear end accidents when the brake and tail lights fail to illuminate.the fault appears as soon as the car turns on, and can sporadically go away when driving. As sporadically as it disappears, it reappears and remains. This is absolutely a design flaw with wiring not shielded in any way and simply wrapped in tape.
Purchased vehicle 6 months ago from auto nation ford union city, ga. First there was a problem with tire, then there is a problem with " brake lamp" then there is a major problem with " transmission malfunction". Car would not accelerate and stopped in mid traffic. Auto nation "said" they repaired as a result of recall, but i drove the car 8 hours after i picked it up from auto nation and car still having the same " transmission malfunction" problem, i could not accelerate, and car stopped on highway. In addition, the " brake lamp" message also flashed on the dash. I took car back to the dealer where it remains with auto nation ford, union city, ga.the car is unsafe to drive.furthermore, please investigate the dishonest service and sales practices at this dealership
The headlight housing socket melted in november 2018, causing the lamp to fail and the replacement of the housing. After replacing the socket and bulb, the same thing just happened (march 31, 2019).the headlamp is unusable unless housing and bulb are completely replaced. There is fear of a fire occurring.
Transmission was not shifting into gears, then the reverse went out..talked to 3 different ford dealers..asked about my warranty then said no recalls on this and out of warranty would be out of pocket..so i did have an outside warranty for repairs but they said nothing was covered..so i paid aamco to fix it..3500.00 and 2 months later i am at another aamaco (because of their warranty) the new aamaco place says transmission shot need a new one..about 5 grand..so..no we drove it back home and put her to pasture..i have all paperwork on all work done..and not done..but we travel for my husband's job..so my paperwork is home in tx..we are now in tn..for a few weeks.my car acted up badly , hot transmission, had to stop several times just to get it to the shop..also..would be great if it at least had a dip stick to check your fluids.also on first transmission work..we had to rent our motel room for 3 extra days waiting on the car repair to be completed. This after he had it a week already..i also have phone numbers and quotes from 2other people that would have worked on my car if they had the tools to work on a dual transmission.
I turned onto a two lane street (one lane in each direction). The oncoming traffic was stopped due a red light. An suv pulled out of a parking lot between two of the cars waiting for the light to turn green and tried to cut across my lane also, but hit my car instead. I drive a ford focus, a small car. I was hit on my driver's side front fender and door. The front driver's side fender and mirror were torn completely off of the car. The front driver's side tire was damaged, and something was bent, so that the tire could no longer be set in a straight position. The hood was bent, and the driver's side headlight was hanging from the car. The interior portion of the driver's side foot well caved inward and hit my legs. The driver's door was hit so hard that the door would not open, and i had to untangle my feet, and exit the car from the passenger side. My tiny car was hit by an suv that had "punched" the gas to try and cross in front of me- but hit my driver's side door instead. There was a great deal of damage done to my car, but my airbag never deployed. I've heard of airbags going off when someone barely hit something with their bumper, yet i got hit directly in my door, at a decent rate of speed by an automobile twice the size of mine, and my airbag did not deploy. Not my front airbag, nor my side impact airbags. I have to believe this is some type of defect.
Left side headlight has an intermittent issue where it works and doesn't work. Changed the bulb and the problem still occurs. Discovered the plug in the wiring harness that goes to the bulb looks cracked. The bulb tests ok. There has not been any damage to this vehicle related to the headlight according to the dealership. There is a dipped beam fault coming up on the car.
Experienced sudden electrical failure (loss of instruments, brake lights, turn signals, horn, etc.) - same problem as documented by other drivers (for examples, see http://www.focusfanatics.com/forum/showthread.php?t=282965). This behavior makes the vehicle undriveable and unsafe (had these issues occurred at night, the consequences could have been very serious). My dealer, franklin ford (franklin, ma) seems to be unaware of the prevalence of this issue. I look forward to a speedy resolution. Ford motor company also claims to have no knowledge of the occurrence of this issue in other cases. A quick web search reveals that the problem is increasingly common.
1) while driving in city turn signals stopped working.never worked again after that.2) while driving in city and highway power steering goes out intermittently.shutting off vehicle and restarting generally fixes this issue.3) while driving in city vehicle stopped accelerating and gave notice to stop the vehicle as soon as safely possible as transmission is overheating.was stuck on side of road for 30 minutes after stopping vehicle and shutting off before could start and complete drive to work.afraid to drive vehicle now as the transmission had been having issues before that.clutch was replaced once already and is included in the ford transmission class action.
I keep receiving a brake light error message. I had it repaired at the same time as the headlight.it is out again. The message comes on when i start the vehicle and periodically while driving.
While driving dashboard lights and gauges turn off radio turns on and off and unable to operate or turn off it stays on with extremely loud static.cars turns off while in motion on a highway and street. We pushed it to safety then attempted to turn it back on and it did. Today we took it to a ford dealer the rep hooked it up to the diagnostic machine no problem was was found. Then later that day it did it again. We took it back now they say its the computer system that controls computer programming for the car. Granted they had not hooked it up to the diagnostic machine and thecost would $800. This car is not even 6 years old this is a big concern /liability when you have the dash lights and gauges, the radio turning off and on . The car is shutting off in mid motion.i called ford today the rep said nothing we can do no other reports about those symptoms have been reported. Yes the rep said symptoms. But other reports have been made on blog chats. Same or similar issues. I have major concerns when a car is shutting down whe driving that is definitely something to worry about.2012 ford focus cost$21000.00 6 years old needing minor repairs wear and tear understandable tire $50 windshield wipers $30 etc electrical computer programming major repair big problem since potentially your car can shut down in the middle of a highway and you a can cause an accident or worse die.$800 is a lot of money to get a repair done for 6 year old car.
So many of these listed vehicles running at night with no tail lights. Headlamps and dash lights on. Why is ford not being made to fix this problem? it is a safety issue to the rest of us on the road. This is for ford focus, escape, others 2011, 2012, 2013.
2012 ford focus.consumer writes in regards to vehicle headlights will not switch to bright.the consumer stated the headlights remained on dim and she was unable to switch them off and they would come on, when the vehicle was started. The vehicle was taken to the dealer repeatedly for the defect. On the last occasions, the vehicle functioned normally for a few days, but returned to its original problem within a few days. Additionally, there were two incidents, where the headlights simply ceased to work while driving at night.
#01. The panel light are not working in my 2012 ford focus hatchback se - the fuel warning light does not work either way - stationary or in motion, the low fuel warning light does not come on. I need further assistance in troubleshooting for this vehicle. To inspect my vehicle and check why the lights are not coming on.#2 the positive battery cable is very corroded.#3. I'mnotable to properlyopencar front door from outside onpassengerside. I can open the door but exerting a greater force when i pull to open this door than the rest of the doors.*dt
I've already had problems with the transmission (recall issue) that causes the grinding and jerking of the vehicle...and still have to address these. But just this week my blinkers started coming on (when i turned off my motor), and some alarm started sounding until i started up the car. Really, really concerned at this point! not a safe vehicle. My second ford focus (my 2003 was a dream!)...wondering what went wrong in the factory!
The contact owns a 2012 ford focus. The contact stated that while driving at 40 mph, the low beam headlamps failed. The contact stated that the headlamp bulbs were replaced however, the failure immediately recurred. The contact stated that the headlamp wiring harness had melted. The vehicle was taken to the dealer to be repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
The contact owns a 2012 ford focus. The contact started the vehicle and the vehicle accelerated rapidly even with the brake pedal engaged. The vehicle failed to slow down and crashed into a cement wall. There were no personal injuries. The vehicle was towed to the contact's residence. In addition, the manufacturer issued a customer satisfaction program under reference number 123b7 (transmission control module) and after the recall repair was performed, the vehicle rolled away with the gear in park. In order for the vehicle to remain stationary, a block was placed against the two rear tires. Also, a strong antifreeze odor emittedinside of the vehicle and an oil leak was visible on the ground. The vehicle had not been diagnosed or repaired.the manufacturer was notified of the problem. The approximate failure mileage was 12,917.updated 08/23/12*lj updated 09/24/2012
Brake light came on ,checked and fluid low in brake fluid container. This is justafter i month oil and service done on the car. Filled it and tow days later come on again.took to ford dealer in my town and they said it was a leak around the break pumpingarea. They wonted me to drive the car till the park came in . I insisted the give me a safe vehicle to drive.. . at the time i have also experienced a small jerking after i brake and take off again. I thought this was a break thin where related . But they where not. Called them and told them about the jumping has been going on almost within a mouth of purchasing the car. On march 24 they worked on it and said they had to reprogram the gearing in the trans mission. Picked the car up and it is better with the jerking but it is still doing it 5 days laternow .so now i feel this is something that needs to be taken back to them again andfixed right or i should be given a different transmission,mjs. I also hand a weather striping repaired on rear passenger window at the same time they worked on the transmission. And i november 2013 the cruse stopped working and had to be fixed . I have had this car 6 months and have had all this trouble.
The contact owns a 2012 ford focus. The contact stated that while driving approximately 25 - 30 mph, the vehicle suddenly stalled with the check engine warning light illuminated. Several attempts were needed to restart the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the fuel tank was warped and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that nhtsa campaign number: 19v515000 (fuel system, gasoline) was completed on the vehicle. The approximate failure mileage 130,000.
The contact owns a 2012 ford focus. The contact received a recall notice for nhtsa campaign number: 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Stuart powell ford lincoln mazda (225 s danville bypass, danville, ky 40422, (859) 236-8917) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact stated that the vehicle also experienced steering failures several times. The failure mileage was unknown. Vin tool confirms parts not available.
Attempted to accelerate into merge lane and onto highway but transmission did not respond with engine revving up and slipping.i had to pull off the road to avoid obstructing traffic or being struck by traffic. Although this was the most dangerous incident it has happened before and the ford dealer has not resolved the problem.
The contact owns a 2012 ford focus. The contact stated the vehicle was repaired under nhtsa campaign number: 18v735000 (fuel system, gasoline) at heritage ford (2075 edsel ln nw, corydon, in 47112) however, the contact experienced the failure stated in the recall. The contact stated that while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The contact added fuel to the vehicle and vehicle resumed normal operation. The vehicle was taken back to the same dealer and diagnosed. The contact was informed that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.
I have been having problems with my car not being able to get the key out of the ignition, not going into park, and shuddering and sputtering when starting from a complete stop pretty much since i have had my car. This week, i couldnt get it out of park at all and then went to drive home from work my shifter would move but the car would not go into gear.
The contact owns a 2012 ford focus. The contact stated that while driving at unknown speeds, the vehicle stalled and on several occasions failed to immediately restart. The fuel gauge also provided inaccurate information. The vehicle was taken to an independent mechanic who replaced the fuel pump and the driver's and passenger's side front and rear door handles. The transmission was also rebuilt. The vehicle was taken to jordan ford located at 13010 n. Interstates 35, san antonio, tx 78233 and repaired under the nhtsa campaign number: 19v515000 (fuel system) however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 60,000.
Just purchased a 2012 focus, loving the car until.....three weeks into ownership while driving home from work, i noticed the gas gauge seemed to be erratic....showing 1/2 tank, fluctuating to full, to 1/4, back up to 3/4, down to 1/2 tank and then without any low fuel warning audible or visual warning .... All instrument panel lights come on, car loses power, stalls, i try to start car, it will not start. I begin to coast out of lane and onto the shoulder, again trying to start car and it will not start. I call for roadside assistance and find that i have run out of fuel. How could this be? i am provided with a gallon of gas, car starts up immediately, i go to nearest gas station to fill up. Gauge reads full, i've driven 100 plus miles without any movement of the gauge i start to suspect the gauge may be faulty. I google this issue and find i am not the first who has experienced this problem. Reading the fordfanatic posts it seems as if dealers make several attempts to resolve issue which leads to several different repairs/replacements before resolution. This is frustrating to the consumer! appears to me, a recall would restore faith in ford and ford service.
The contact owns a 2012 ford focus. The contact stated that the vehicle was repaired per nhtsa campaign number: 18v735000 (fuel system, gasoline) at star ford lincoln (located at 1101 s brand blvd, glendale, ca 91204, (818) 956-0977). After the vehicle was retrieved, it failed to start. The dealer was able to recharge the battery. The contact stated she was able to drive to her residence. Two days later, while driving 25 mph and depressing the accelerator pedal, the vehicle failed to accelerate and the check engine warning indicator was illuminated. The contact replaced the battery. The vehicle was taken back to the dealer, but and the contact was unaware of the diagnoses. The manufacturer was not notified. The failure mileage was 118,834.
Exiting freeway transmission made loud clunk and warning screen popped up saying "transmission malfunction - service now".pulled into nearby shop center parking lot.afraid to drive car.what would have happened if transmission failed at freeway speed?could i have controlled the car???
Car was running fine and the vehicle lost power and slowed to a crawl. After sitting awhile it started up again only to loose power again. Was told it was the computer, then the battery, then the transmission. Now being told that it was the tcm voltage being the problem. The car is in the shop. The service manager has said the part is not available because there are so many of these cars requiring this part. The car is not safe to drive and there has been some recalls on many of these models. In fact there is a recall for a software update on many of them but not mine. Why isn't there a recall if the dealer says that it is a common problem on this car.
The contact owns a 2012 ford focus. The contact stated that while at a stop light and making a left turn, the gear shifter failed to shift gears and the vehicle stalled. The transmission warning light illuminated. The contact coasted to the side of the road and powered off the vehicle. The vehicle was restarted but the failure reoccurred. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing. The vehicle was not repaired. The vehicle was included in nhtsa campaign number: 18v735000 (fuel system, gasoline). The manufacturer was notified of the failure and advised the contact to have the vehicle seen by a dealer. The approximate failure mileage was 130,510.
The fuel gauge reads much higher levels than are actually in the tank. The gauge will actually go up from three quarters to full in a 20 mile ride. I do have pictures documenting this. The only time the gauge seems to be correct is upon starting the vehicle first thing in the morning.
I have already had to take my ford focus 2012 se..i have already had my car checked out for the transmission and i feel like it's still running poorly i can hear the transmission still getting stuck and the words transmission failure has appeared on my dashboard... Now the fuel gauge is definitely not working...have invested too much for this car already as i am leasing and i have paid 3xs the amount the car is worth...and now afraid anything can go wrong while driving the car....what can i do?? seems no one has anything to help me...i have always trusted ford...now what...am i to die in the car before it will be replaced...i have paid too much to worry like this...my family will not let it go if anything happens to me as a result of these recalls that do not get fixed...i'm going back to the dealer and see if they will honor what you say...i feel like no one is caring about the state of my transmission which is still not right. When i drive on high ways it revs toll hits right gear and pulls constant on regular city streets..please tell me what to do...i don't feel safe in my own vehicle...not anymore..please help i'm 54 and do not have means to start again...please help me.*dt
The contact owns a 2012 ford focus. While driving, the vehicle stalled. The contact received a recall notice for nhtsa campaign number: 18v735000 (fuel system, gasoline) regarding the canister purge valve. The contact spoke with the manufacturer and was informed that the recall was valid and to have the dealer repair the vehicle. The contact took the vehicle to ford of uniontown (1 superior way, uniontown, pa 15401, (724) 425-5980) where it was test driven. The dealer stated that they would call the contact when the part became available. After waiting three weeks, the contact called the manufacturer and was informed that the dealer stated that they did not need to repair the vehicle. The dealer removed the vin from the recall. The failure mileage was 60,000.
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to randall ford inc (5500 rogers ave, fort smith, ar 72903) on several occasions to schedule an appointment however, the contact was informed that parts were still not available. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the fuel gauge reading empty. The contact stated that there was underof gasoline in the fuel tank. The vehicle was restarted and operated as intended. The manufacturer was made aware of the issue. Parts distribution disconnect. The approximate failure mileage was 70,000.
The contact owns a 2012 ford focus. The contact stated that while driving 45 mph, the vehicle stalled without warning. The contact pulled to the side of the roadway and had the vehicle towed to the residence. A dealer was not contacted. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 18v735000 (fuel system, gasoline), however the vin was not included. The manufacturer had not been informed of failure. The failure mileage was 138,848.
Vehicle lost power and was not able to safely accelerate while traveling on the highway. The problem happened when i down shifted a gear to pass someone (manual transmission). The vehicle felt like it had about 30% power. I was forced to pull off of highway. Once vehicle was shutoff and turned back on it returned to normal. I had no warning lights on dash or anything. It just happened all of the sudden and was very scary.
Vehicle would not accelerate on freeway, failed to shift into higher gears.
The contact owns a 2012 ford focus. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact also stated that after refueling, the vehicle fails to start up after several attempts. The vehicle was towed to the residence twice due to the failure. The following day the vehicle failed to start up with the check engine warning light intermittently flashing on the instrument panel. The vehicle was taken to the dealer and the contact was informed that the vin was not under recall. Upon investigation, the contact linked the failure to nhtsa campaign number: 19v515000 (fuel system, gasoline). The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 115,000.
The contact owns a 2012 ford focus. The contact stated while idling, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to freestone ford (1201 us-84, fairfield, tx 75840; (903) 608-9515) where it was diagnosed with a stuck canister purge valve. The contact was informed that the fuel tank, fuel pump, and fuel pressure sensor needed to be replaced. The vehicle was not repaired. The contact stated the failure was like nhtsa campaign number: 19v515000 (fuel system, gasoline). The manufacturer was not notified of the failure. The failure mileage was 114,000.
This ford focus exhibits strange and dangerous shaking and stuttering between gears 1 and 2.it has done this with increasing frequency since we got this car in 2011.it feels like it will stall at any moment.it also has nearly stalled several times when stopped at a light and sometimes rolls backwards while in drive even though it is an automatic. The dealership says these things are normal because it is a 'sporty-model car'and it takes the engine time to adjust to a person's driving style.the ford focus model years affected with this problem should be recalled by ford asap.
Approached stop light on a road with steep incline. Came to complete stop behind several cars without incident, but when pressed gas to move at green light, gear (despite being automatic transmission) slipped and stayed in neutral, revving but not engaging. Car began quickly rolling backwards. I was able to yank emergency brake just before hitting the car approaching mine from behind. Similar incidences have occurred with regard to incorrect/ dangerous automatic gear changes -- sudden loss of needed gear change to enter highway from ramp (flat land) and all kinds of gear changing problems (stuck in gear several gears too low or too high) in hilly terrain. This can result in lurching as well. Dealership claims normal operation and says the car isn't generating helpful codes as a result.
The contact owns a 2012 ford focus. While driving approximately 50 mph, the check engine indicator illuminated, the vehicle stalled and completely shut off. The vehicle was coasted to the side of the road and towed to the contact's residence. The vehicle was later towed to a local dealer where it was diagnosed that the fuel pump failed to open and caused the fuel tank to collapse. The manufacturer was made aware of the failure and referred the contact to the dealer for a complete diagnostic. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). The failure mileage was 48,000. Vin tool confirms parts not available.
The contact's daughter owns a 2012 ford focus. The contact stated that while her daughter was driving at approximately 60 mph, the vehicle stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to charlie henderson ford located at: 105 us-90, waveland, ms 39576, (228) 467-9005, to be diagnosed. The contact was informed that a defective purge valve caused the fuel pump to collapse the fuel tank. The contact was informed that the fuel canister, purge valve, fuel pump, and fuel tank needed to be replaced. The vehicle was presently being repaired. The manufacturer was contacted and informed of the failure. The contact was provided case number: [xxx]. The approximate failure mileage was 71,000. Updated 08/31/17*ljinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 ford focus. The contact stated that the vehicle experienced a complete loss of power without warning. The vehicle was taken to the dealer where it was diagnosed that the malfunction was due to the fuel tank and fuel pump, which needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
Car dies on highway while driving. Fuel system and sensors seems to be failing or fell apart inside the vehicle it will not show appropriate fuel levels. It stuttering after filling up to full tank. Vehicle is very dangerous to drive on a highway to work when fuel system is failing. Many complainst have been filed on other automitive websites and forums about this exact fuel system issue. Collapsed fuel system / fuel guagei just purchased this car 3 weeks ago and my previous pontiac grand prix 2006 gave me less issues than this ford focus. Something really wrong is here with ford, i think they have gotten to a massive point they believe they cannot be held responsible for there mistakes or recalls since they are too tied into the dependecy of all the people.
The purge valve cause the car to stall in traffic while driving and back fire cause the gas tank to suck in
I had this car about four years i put a two new battery, new start, new radio, new radiator, thermostat the arms and rod replace now i got the steering assist fault going on in my car i get wired put money on to it !
The contact owns a 2012 ford focus. While the contact's granddaughter was driving 55 mph, the accelerator pedal was depressed, but failed to respond. In addition, the check engine warning indicator illuminated. The vehicle was taken to watermark nissan of marion (3209 banterra drive, marion, il 62959) where it was determined that the power train control module needed to be replaced. The contact referenced nhtsa campaign number: 18v735000 (engine), but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 100,000.
While driving through uptown charlotte, the car gave a "stop safely now" alert and the car lost power. It coasted enough to roll to the right lane and then died. I could not get the warning flashers to work.i tried for about 7 minutes to get the car to turn off, every combination i knew.after that, the car 'reset' and i was able to get it to start.i drove away as if nothing happened. It hasn't happened since.it's not cool to have the car quit in traffic like that.i think the battery control computer picked up a radio frequency interference.
The contact owns a 2012 ford focus. While driving approximately 25 mph, the vehicle suddenly stalled and failed to restart. The vehicle was towed to the midway ford dealer where it was diagnosed that the fuel tank collapsed and the fuel valve was damaged. The fuel tank and fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened case number: cas12489026. The approximate failure mileage was 96,000.
The contact owns a 2012 ford focus. While driving various speeds, the vehicle stalled without warning and the check engine indicator illuminated prior to the stalling. The vehicle was taken to the dealer where it was diagnosed that the purge valve needed to be replaced, but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 52,000.
Update 05/20/2013this vehicle keeps getting worse:?reverse does not work very well as it takes a long time to function. On a slight decline the car rolls forward and reverse has difficulty engaging.?from a stop at a stop sign or red light, the car will attempt to lunge forward sometimes.?from a stop at a stop sign or red light, the car will often not accelerate when the accelerator pedal is pressed.?at any given time (full stop or in motion) the accelerator must be pressed half way or more to the floor in order to get the car to accelerate.?the car lunges a lot and misses-then lunges while driving.
I was driving home and it started to shift incorrectly and luckily i was closer to home. By the time i had to turn into my driveway it quit shifting all together.my door locks do not lock, i've had to bungee the rear doors together. My mirrors do not work. Also the fuel gauge doesn't read correctly.
The transmission is failing causing my car to overheat, slow down, slippage engine revs but vehicle does not accelerate....car vibrates and shakes.
My car stalls and shakes badly. When i have to put gas in my car, it takes 10mins for my car to start after words. It can have a full tank or half or under a half tank of gas and it does all this. My car has shut off on me while turning on a road. My car has stalled really badly while stopped at a red light. My car has stalled while trying to take off from a stop sign, red light or any thing that i have to slow down for. My gas needle will be at 3/4 of a tank and it will shoot up pass and over a full tank of gas. I have had to rent multiple cars from my local enterprise to take my daughter and grandma to dr appointments out of my local area. I have had my car towed to a shop cause it shut off and wouldn't start back with 50miles to go till gas was needed. My car has been broke down on the side of the road 2 times due to the gas needle. Now i have to drive this car around even longer until they can get the part for my car. Which will be 2 weeks from now. And then another 2-3 days for them to do the work.
The contact owns a 2012 ford focus. The contact stated that the vehicle was repaired per nhtsa campaign number: 19v515000(fuel system, gasoline) regarding the canister purge valve (cpv). The vehicle was repaired at corning ford (2280 short dr, corning, ca 96021, (530) 824-5434). The contact was informed to drive the vehicle with a full tank of fuel to prevent the vehicle from stalling. While driving 75 mph, the vehicle completely shut off without warning. The contact had to steer the vehicle with force to the side of the road. The contact had someone bring fuel to fill up the fuel tank. Afterwards, the vehicle resumed normal operation. The contact took the vehicle back to the same dealer where it was diagnosed with a collapsed fuel tank and the cpv needed to be replaced. Due to the fact that the recall repair was already performed, the contact was given an estimate of $1,091 to repair the vehicle. The manufacturer was notified and did not assist since the recall repair was already performed. The vehicle was not repaired. The failure mileage was approximately 180,000.
My check engingie light came on,took it to mechanic,he said it was a safety recall on the evaporative emissions purge valve,evaporative emissions canister,fuel pump module,fuel tank. Heartland forf in heber springs ark.,said they coded this car last december and now all of this is wrong with the car.what can i do? i can't pay for this and now its wrong with my car! it was a recall and nothing has been fixed on my car but the door latches.
The contact owns a 2012 ford focus. While driving approximately 10 mph, the vehicle stalled without warning. The vehicle was taken to the dealer. The technician diagnosed that the fuel pump needed to be replaced. The manufacturer was made aware of the issue. The failure mileage was unknown.
After purchasing the car, it stared to have transmission issues.took it to repair shop.they reworked the front end and transmission.the computers on both the front end and transmission failed to sync together.this caused a total failure of the transmission. I had the transmission replaced only to have it fail four months later. The car started to jerk, jump forward and then stopped moving.the engine was racingbut the transmission did not work. I was left in the middle of a busy intersection and thankfully had people help me push it out of the road.it's back at the repair shop, again its the transmission module and transmission.!
The contact owns a 2012 ford focus. While driving 50 mph, the vehicle stalled without warning. It was diagnosed that the fuel pump and fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 107,000.
While driving approx 30 miles per hour on a b road, just after turning right the car displayed a "stop safely now" warning and the car lost all power to the drive train and the car literally stopped moving. Luckily, there was no one behind me when the fault occurred. I power cycled the car and i was able to drive away after a few minutes. I have never had an issue with the car until last night.
Car suddenly loses power on the highway. Sometimes the transmission gets stuck in reverse. This has been happening for many years. The ford service center has been unable to resolve the problem. It is my understanding there is a recall involving this. The dealer has recently provided a loaner because my car is unsafe to drive, according to the service manager. I also understand there has been a recent legal settlement regarding this in los angels and a trial is set to begin in san diego where i reside. I would like to have the problem resolved and a safe car to drive or be fairly compensated so i can purchase a new car and move on.
This is about recall 18s32 fuel tank deformation recall i had this car in the dealership several times and my opinion this dealership is useless i run my vin on this site and shows this recall has not been fixedi also have another issue that seems is being looked at by fmcsa the steering fault and the steering going out i personally had a close call when the steering went out and almost caused a wreck
Takata recall everytime i take off in my car it jurks all the time like it was trying to catch to move into next year it jurks as i drive down the road and when i stop at a red light ,and a stop sign it jurks and then cuts of so i have to put the car in park to keep it from cutting off i have been on the side of the road 6 times because of this problem the gas meter stop working so i never knew how much gas i had in the car now i can not even drive the car because it has gotten worse want go into gear
Ford issued a recall on this vehicle (manufacturer recall #18s32) nhtsa recall # 18v735 on octobe22, 2018.they still have not come up wtih a remedy other than to keep the gas tank at least 1/2 full.this is not acceptable to me.
My daughter has a used 2012 ford focus that has an outstanding recall for cpv problems. She has had two experiences where the vehicle loses power and she's unable to accelerate no matter how far she presses the gas pedal. Last week, 1/15/2019 the same issue happened on the freeway, while in motion, going approximately 65mph. Very dangerous! especially with fast moving traffic. She managed to get off the freeway and coast into a parking lot. We had the car towed to camelback ford and we explained the situation and that after some research found there is an open recall on her car for a malfunctioning part/s that can cause the exact problems she's experiencing. They say okay, we'll get on it. Well, they called us today, 1/20/2020, a whole 5 days later, to say that she needs a new battery and other things like a wheel alignment and bearing replaced. No mention of the recall repair being done. When asked they said they couldn't repair because they were unable to replicate the problem or find a code for it. So needless to say, she's been without her car for 5 days and the recall repair wasn't even done, and they come at use for other "repairs". Right now we are more concerned for the safety aspect of the car stalling out while in motion. After chatting with a ford customer service rep., who by the way says repairs should be done whether the issue is detectable or not, we have to take it to a second dealer and hope they make the necessary repairs. We can do a wheel bearings and alignment once the more critical safety repairs are done.
I was driving on the freeway, at freeways speeds (approximately 65mph), my car's engine spontaneously stalled and shifted into neutral, all of the warning lights went on, and both the engine and brakes stopped working. While still moving at freeway speeds, i could not get the car engine to turn back on or get the transmission to re-engage out of neutral, and the brakes continued to not work. The brake pedal felt jammed, as if there was a power failure in the brake system; i could not get the pedal to move. I was able to coast without power to an off-ramp (i was still traveling >45 mph on the off-ramp), and then use the emergency brake to stop once on a surface street.after letting the car sit for a few minutes, i turned it back on, and the problem did not return. I drove the rest of the way home on surface streets. Following up on this, the check engine light was on; an auto shop replaced the evap purge valve assembly and oxygen sensor (see attached repair invoice) and that solved the problem. Based on this experience, it seems like the car stopped due to an issue with the fuel system, making the fuel/air ratio in the engine too lean. I do not know why the brakes also stopped working.i feel very fortunate that this occurred at night when there was no traffic on the freeway. If there were other cars on the road, this would have certainly caused an accident as i could not safely accelerate or brake. The engine stalling was not preceded by any significant acceleration or braking.
The contact owns a 2012 ford focus. The contact stated that while making a left or right turn, the vehicle stalled. The check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that purge valve not opening properly. As a result, the fuel pump, purge valve, purge tank needed to be replaced. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 15v605000 (fuel system, gasoline). The manufacturer was notified of the failure. The failure mileage was 47,000.
After going to my ford dealer for the last 2 recalls that effect fuel system (last one was recall #19s22) my car was ok for a few months. Now that temps have dropped below 50 the same thing is happening. When accelerating, the car shakes and sputters as it tries to go and i get about 18mpg instead of my usual 27mpg.
The contact owns a 2012 ford focus. While attempting to drive the vehicle, it failed to start and the check engine warning indicator illuminated. The contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation ford lincoln union city at (770) 686-7733 (located at 4355 jonesboro rd a, union city, ga 30291) and was informed that the part was not available. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 100,000. Vin tool confirms parts not available.
As i was driving all of a sudden a display stating "stop safely now" came on. I pulled over and the car would not go any further.i had to completely turn it off, open and close the door, and restart it to make it go again.it has happened 3 times now in the past few weeks.
June 2016 noticed a significant drop in my average mpg. Took vehicle into dealer who told me the purge valve was stuck open creating excessive vacuum on fuel tank causing the tank to warp and the fuel pump to bend.
Purchased a used 2012 ford focus with 89,000 miles. I've owned the car for two years. I recently began smelling fuel. After filling the fuel tanki began looking for the source of the leak. I jacked up the rear of the vehicle and noticed a fuel leak and the fuel tank was plastic. I took it to a deal for the door latch recall and was informed it needs a fuel tank do to a crack on the top of the tank. The cost of the new tank installed is $1340.00 witch included the labor. There is no way a fuel tank should crack in four years. The vehicle has never been in an accident. There is a fuel tank recall on ford fusion and lincoln millan, witch also have plastic tanks. This is reminding me of the 70's when american car manufacturing was terrible.
I was driving on abusy highway where the speed limit is 70 miles per hour, and the car suddenly slowed down while i was stepping on the gas, until it stopped and then cut off in the middle of i-40, while other cars sped by me swerving out of the way in order to not crash into me from behind.i then took the 2012 ford focus se to my mechanic, and after he investigated the malfunction, he said he observed the gas tank of the car "breathing in and out like a diaphragm or a lung" due to an excessive vacuum, which he thought had also damaged other parts of the fuel system beyond just normal wear and tear.the mechanic told me to take the ford focus to a ford dealership right away, because a fuel tank moving in that way causes fissure cracks to develop inside of it that could cause a tank to leak gasoline or rupture during a crash, potentially causing an explosion.the mechanic also told me he could not imagine that the ford dealership wouldn't remove and then replace the fuel tank on my car, because not doing so in his opinion would be extremely dangerous.then i took the car to the ford dealership located at: 2807 east millbrook road, raleigh, north carolina, 27604 - phone number: (984)232-7601, and they told me that it looked fine to them, and that the car door hinges were also under recall and they weren't going to replace those either.then i told the ford dealership that i'd already taken the car to another mechanic first, and that i thought they were trying to repair as little as possible and do as little repairs as they could get away with; then i asked them to reexam the car again.but if i hadn't already taken that vehicle to a different mechanic first, the ford dealership would have given it back to me in an extremely dangerous condition rather than making the necessary repairs that ford is being forced to do by the government.
The contact owns a 2012 ford focus. The contact stated that the spouse was driving at 40 mph, when the check engine light illuminated as the vehicle started to shutter and stalled. The vehicle was towed to koons falls church ford 1051 e broad st, falls church, va 22044 (703) 241-7200, where it was diagnosed with thefuel tank shrunk and was not getting proper amount of fuel to operatethe vehicle. The fuel tank and purge valveneeded replacement. The vehicle was not repaired. The contact mentioned that the dealer informed him that the transmission module was replaced. The manufacturer was made aware of the failure and a case was opened. The contact stated that the manufacturer made him aware that the vehicle has no warranty for the fuel tank. The failure mileage was approximately 20,000.
On your vehicle, the pcm software may not adequately detect a stuck-open canister purge valve (cpv) within the fuel vapor system. If the cpv malfunctions and sticks open, it can lead to excessive vacuum in the fuel vapor system, potentially deforming the plastic fuel tank. This can cause the following symptoms: illuminated malfunction indicator lamp (mil) with certain diagnostic trouble codes (dtcs) inaccurate or erratic fuel gauge indication inaccurate distance to empty (dte) engine stall and/or other drivability concerns related to stuck open cpvsafety riskthis may result in an engine stall while driving without warning or without the ability to restart, and can increase the risk of a crash.unfulfilled promisethe manufacturer said the piece would be ready in the first quarter of 2019; however, the recall still says 'no remedy''almost 6 months later.
Still having issues with the transmission, shuddering in lower gears, jerks and lunges. Sometimes the rpm's fluctuate. Also need to bring back in for service for the fuel gauge.
While sitting still my gas hand went from 1/2 a tank of gas to the full mark. Filled it up even though the gas hand was on full mark. It took $20 to fill it up and for it to kick off. Then when i started to start my car i hand to turn the key twice to get the motor started and then after i took my hand off the key it kept on cranking as if trying to start although it was already running. I drove it to lexington and could feel it revving the motor up without me doing anything. I turned around and drove back to frankfort and took it to big o's. They put a handheld tester on it and said it was either the oxygen sensor or converter for the engine light that was on. I informed them that i had replaced the o2 sensor just 3 weeks ago. He test drove it and said it revved up on him also which he said something was going wrong in the transmission. When i left from there the lights came on by themselves, the check engine light was on, and the gas hand was still past the full mark. On 9/7/2018 although it said the tank was full my fuel light came on. It also quit on me on 9/7/2018 going down a hill and i had to pull over for a while before it would start back up so i could get home. There was a recall on the tcm valve which has been replaced twice and the clutches in the transmission which has been replaced twice.
The contact owns a 2012 ford focus. While driving approximately 60-65 mph, the check engine warning indicator illuminated and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the vehicle was out of fuel even though the fuel gauge read 1/4 tank of fuel. The contact was also informed that the fuel tank was deformed. The vehicle was not repaired. Liberty ford parma heights (6600 pearl rd, parma heights, oh 44130, (440) 888-2600) was notified of the failure via phone and stated that the vehicle was included in nhtsa campaign number: 18v735000 (fuel system, gasoline). The manufacturer was informed of the failure and provided case number: cas-24594302. The approximate failure mileage was 90,000. The vin was not available.
Fuel gauge suddenly inaccurate- showing fuller than it should be.noticed discrepancy after driving a short distance, shopped and planned to get gas on the way home. When i startedthe enginethe gauge went from 1/2 full to 3/4 full. It remained 3/4 full with additional driving of multiple trips. I was told by the local ford dealer this was not covered under recall 18532.
My purge valve is not working properly which has thrown my engine light to come on and when i put gas in it and start it up it stalls out on me.
After receiving the recalls serviced by mike white ford in cda idaho.my vehicle is no.longer safe to drive.the 2012 ford focusthat was perfectnow stalls lacks power .the safety features no longer work.the car now has steering issues .since the recall work was done the car has sat in the driveway .it is unsafe for myself and others.when the car is in motion and you depress the gas paddle the rpms will race all the way up then plummit.while driving there is no power .when driving an incline or hill the gas paddle has to be pushed to the floor and still loses speed .the car shakes and the steering is erratic. One of the safety features in which the stereo mutes unless the seatbelts are clickedin while the car is in motion no longer works the ford motor certified mechanics or techniciansrefuse to honor the. National traffic and motor vehicle safety act and the letter of recall concerning my 2012 ford focus that has under 60 thousand miles on the odometer.
Takata recall i noticed that this vehicle "chugs" when it is sitting idle, and that sometimes it feels as if it wants to stall while idling. There is already a recall out for this issue but i have not been informed of it. It says that 10/22/2018 there was a recall for this issue. Onto the next issue, without warning my vehicle began to shake (this car is my daily driver) and then i began to hear whining whenever i would turn! help!
I took my vehicle to tropical ford in orlando fl for a recall regarding the transmission and clutch, which job had to be done 3 different times within 90 days. After i picked up the vehicle on the 2nd attempt the vehicle mysteriously developed a problem with the gas tank and some other sensors inside the tank and related to the fuel system. The technician told me that this was a known issue and that he could show me all the gas tanks they had replaced because they had a pile of them in the back. I was told that the problem was due to the design of the system and that ford was aware of the issue but they were not doing anything to assist or take care of this serious issue which causes your car to stall and engine to turn off while driving in the highway or city. I called ford warranty department and filed several complaints and each time i was told that this issue was not cover by the warranty and there was nothing they were willing to do regarding this matter. This issue puts lives at risk when a vehicle turns itself of while driving in the highway or city. This issue is putting drivers and families at risk. This issue started at the beginning of 2016 and i recently had the repair done at the same dealership mentioned above.
This is a problem related to safety recall 18s32.ford focus 2012 stalled and shut off while backing out of driveway and wouldn't turn back on. I went to an independent car shop and was told the purge valve malfunctioned and caused the gas tank to deform. I called my ford dealer and requested them to replace the parts because it was the same problem from the 2018 recall. They confirmed that it was the same issue but said they wouldn't replace the parts for free because they already closed the recall. However, when they closed the recall for me in 2019, they didn't tell me that they only reprogrammed and didn't actually replace the parts. If they had replaced the parts in 2019, they wouldn't have malfunctioned now. Obviously the ford dealer must have made a mistake when attempting to repair my car and didn't actually fix it. This is a huge safety issue for ford cars because the car can stall and turn off at any time. Even if they fixed it back in 2019 (which obviously they didn't), it's not working now, meaning they need to do another recall and actually solve the problem. I'm now stuck driving my car with a huge safety issue until i can afford to pay for the repairs or until they reopen the recall.
The transmission in our focus stutters and grinds when shifting from 1st gear to 2nd.
Canister purge valve was not replaced during recall. Because a week after i took the car for recall, the canister purge valve was diagnosed to be faulty.
My car shutters and shakes when i'm accelerating. Going from a dead stop is the worst. I've taken my car in and there is no resolution as of today. Ford knows of all of these issues and knew of them before my car was manufactured. My extended warranty runs out next month and will be on the hook for any future damages to my car.
The contact owns a 2012 ford focus. The contact stated that after the vehicle was repaired per nhtsa campaign number: 18v735000 (fuel system, gasoline), the check engine warning indicator illuminated. Bird kultgen ford (1701 w loop 340, waco, tx 76712, (254) 666-2473) performed the recall repair. The vehicle was not diagnosed or repaired a second time. The manufacturer was notified. The failure mileage was 100,000.
My car has, since the time i bought it, stuttered randomly when accelerating.this has caused issues where merging into traffic from a stop can be unreliable, causing me to fail to enter traffic at the expected speed and causing increased risk for a collision.i think it might be a transmission, since it feels like a gear is slipping.eventually, through the stuttering, i will gain enough speed to where it stops being an issue.(possibly when entering the next gear)
The contact owns a 2012 ford focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled without warning. The driver was unable to restart the vehicle. The vehicle was pushed into a nearby gas station to be diagnosed. The driver was informed that the fuel gauge was inoperable. The vehicle was included in nhtsa campaign number: 18v735000 (fuel system, gasoline). Additionally, on another occasion while moving the vehicle from a parking space, the steering wheel became firm and difficult to maneuver. Metro ford chicago located at 6455 s western ave, chicago, il 60636, (888)667-9088 was contacted by phone. The contact was informed that the vehicle was not subjected to a recall or a warranty. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 62,100.
Somethings going on with the fuel injectors when iā€™m at a red light it seems like the car is ready to turn off. When the light turned green and i try to accelerate it jerks.. I went to for dealership (ford) they stated it was the transmission brackets m, so i got that fix. But thatā€™s wasnā€™t it so i decided to look up the recall information it shows that these cars have issues with the fuel injectors and the vacuum so ect. I keep putting it in the shop and they keep telling me different things and at this point iā€™m getting tired of paying money for something that isnā€™t the issuei call myself buying a car for my son to head off to college (upper state ny)2nd year but i have to make sure itā€™s safe for him to travel i have been broken down thank god for triple a and at this point iā€™m out of options attach is a recall sheetthat came with the warranty iā€™m looking to purchase
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Avis ford inc (29200 telegraph rd, southfield, mi 48034, (248) 355-7500) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available.
On january 27th.. My car (2012 ford focus se 4door 5 speed) my car had 33,342 miles on it once it came into the service bay at asheville ford in asheville nc. I was advised that the car would have to stay for the day and look into the situation. Car would die at random,lights would come on like a christmas tree (oil pressure light, battery light, traction light, esc light, information light, check engine light) and a message would appear (engine malfunction service now). Asheville ford was also notified of a sun visor popping, seat belts not releasing and creaking noises in the b pillars on both sides, and the ac was blowing hot air again (this was repaired on the 23rd before and already blowing hot air).
Fuel tank collapse, have been having trouble with car at times not starting and even stop running while driving. Ford dealer said the tank has collapsed and needs new fuel tank , fuel pump and valve. Dealer charged $119.00 to tell the problem and said it would cost 1,200.00 to repair, so why isn't my car included in the recall? my 19 year old granddaughter, who drives car for school, has been forced to walk or find ride to get to her destination. I hope you can help me, this car problem has been going on about a year and half, monday we finally found out the reason. What can i do to make ford accountable.
Beginning in april, the car has randomly broken down several times, with no notice, putting my safety and life in danger.cars had to come to a jolting stop to avoid from hitting me and on one occasion a police officer actually had to intervene to safeguard me from oncoming traffic.please see the sequence of events below. Ofriday, april 12th-car broke down in a major intersection during rush hour traffic endangering my life and the other drivers around me. Cars were zooming pass at high speeds and braking abruptly to avoid crashing into me. Owednesday, july 2nd-car suddenly decelerated while i was driving across a bridge. Once again my life was endangered.i tried to get the car to accelerate with rapidly pushing down on the gas pedal, but nothing happened.the car eventually came to a stop and i was forced to turn the car off while still in the middle of the street and restart it.after getting the car started i drove it back to the dealership hoping they could resolve the issue.unfortunately, the mechanic was unable to find anything through the diagnostic reading or multiple test drives.omonday, july 7th-car began to decelerate while driving on a busy street. I immediately pulled over to turn the car off. When i was able to start the car again i drove it to carmax.on the way there i had to drive the car at a slow speed to prevent the car from cutting off on me again.also, since the ac seemed to worsen the acceleration of the car i turned it off and drove the car for 15 minutes in the searing heat. In the end the car was with the ford dealer from friday, july 7th to tuesday, july 22nd.ofriday, july 25th- car broke down in middle lane of highway 64e right before entering the hampton roads bridge tunnel.cars swerved to prevent from hitting me and once again my life and the lives of others was put in jeopardy.
This car also has that terrible transmission, mine replaced four timesthe fuel flaps both get stuck and it floods, won't startproblems with tire lug nuts, two piece design? who designed me what a piece!
Vehicle stalled in the middle of the road and did not turn back on. The vehicle was towed to the ford dealership. The electric fuel pump, fuel pump assembly, and sender was replaced.
The contact owns a 2012 ford focus. The contact stated that while driving at various speeds, the vehicle jerked and stalled. The check engine warning light illuminated intermittently. The vehicle was taken to an independent mechanic who was unable to diagnose the vehicle. The vehicle was towed to courtesy ford of rome (101 us-411, rome, ga 30161) where an unknown recall repair was performed. The contact linked the failure to nhtsa campaign number: 19v515000 (fuel system, gasoline). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 108,000.
I went to ford late september for my car stalling and was told my transmission was failing again.my transmission had already failed once on a 2012.ford fixed it and then a couple days later my check engine light was on. I brought it back and ford said my fuel tank had collapsed and that i would need to pay $2k to replace it.i'd never heard of fuel tanks not lasting the life of the vehicle.i did further research and found out ford has released a tsb for this known issue which is a precursor to a recall.i am not sure why ford would not cover a faulty fuel tank and i am not sure how this is not a safety issue when my car can stall or leak flammable liquid or fumes.i've read that other focus owners have had theirs replaced twice or more so i am not confident ford actually has a solid fix to the issue and i do not feel safe driving my car.
My seventeen year old daughter driving a 2012 focus i got for her to get to school has been a problem from day one.the trans recall,the door recall now the check eng lite came on the dealer told me p144a code is the evap emissions purge line restricted/blocked.the car hesitates on take off and stalls when stopping.this is unsafe for my child to drive.i have an appt with ford monday to see if i will have to pay for it to get fixed our if the recall will cover it.not a happy dad!!!!
The car cuts off while in motion. At times it will shut off at stop lights, in the middle of traffic or just stop accelerating. It may start back after restarting the car.
The contact owns a 2012 ford focus. While driving 50 mph, the vehicle stalled without warning. The contact was able to restart the vehicle after several minutes. After the vehicle was restarted, the check engine indicator remained illuminated. The vehicle was taken to brandon ford (9090 e adamo dr, tampa, fl 33619, (813) 246-3673) where it was diagnosed that the fuel pump fractured, which caused the fuel tank to collapse. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 57,000.
My vehicle's fuel tank is compressing due to a faulty vacuum purge valve requiring a new tank, fuel pump and purge valve. This issue has caused my vehicle to stall in freeway traffic and in stop and go traffic.the fuel tank is also not accurately reading incorrectly, you are not able to tell how much gas you have with thh indicator.. Ford focus- 2012, 58k miles
Car will start to shudder when accelerating after coming to a stop (ex. Stop sign/light). Vehicle wont start after pumping gas. Fuel gauge seems to be off even after a recall was done. When accelerating rpm will go up but the car wont accelerate.
I'm writing about a problem that i feel is a safety defect. My car started idling very erratically and the amber engine light is on. The dealer says that the vapor canister control solenoid failed, drawing a vacuum in the fuel tank which caused the fuel tank to collapse. It also filled the vapor canister with fuel. They say the raw fuel from the canister is being drawn into the engine causing the erratic idle. This is not only a problem with just my vehicle, but thousands of others who are having the same problem. It's beyond costly and through no fault of the owners, our cars are unsafe to drive!
The contact owns a 2012 ford focus. The contact stated that the vacuum line malfunctioned when the vehicle reached half a tank of fuel. The failure resulted in the vehicle being unable to start. In addition, the check engine indicator illuminated as the vehicle failed. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 60,000. The vin was not provided.
March 1, 2017 check engine light came on after car stalled, idle would increase and then decrease and then die.made appointment at ford dealer in lake worth, fl.had to leave vehicle.at same time 3 recalls supposedly fixed.i was told fuel leak in gas tank, that is going through a hose into areas it should not go, causing readings to cause stalling and check engine light.i was told i needed new fuel tank, sendera?, gasket, tube asy for approx. $1,300 then $500 for labor for total of $1,800.never heard of such as this except in vehicles over 20 years old or from accidents. Vehicle has approx. 90,000 miles. First incident occurred as i was accelerating from a traffic light on a city street, other times were similar or stopped or riding on interstate hwy, it would just stall.
The contact owns a 2012 ford focus. While driving approximately 20 mph, the power steering suddenly failed. The contact was able to pull into a parking lot and park the vehicle. The contact stated that the vehicle remained in the parking lot. In order to move it, the vehicle would need to be towed. The contact called a certified mechanic who informed the contact that the repair was no longer covered under warranty. The contact was advised to take the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the dealer. The dealer was not contacted. The contact stated that the vehicle was included in nhtsa campaign number: 18v735000 (fuel system, gasoline); however, the part for the recall repair was unavailable. While the vehicle was stopped at a stop sign, the contact noticed a fuel odor. The contact called bob tomes ford (located at 950 s central expy, mckinney, tx 75070, 214-544-5000) and was informed that the part for the repair was not available. The manufacturer was not contacted regarding the recall. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 113,673.
The contact owns a 2012 ford focus. The contact stated that there had been no failures until weeks after the vehicle was serviced for nhtsa campaign number: 16v643000 (latches/locks/linkages). The vehicle was repaired by champion ford lincoln (140 southtown blvd, owensboro, ky 42303, (270) 684-1441). The contact heard an abnormal noise in the area of the instrument panel and radio. In addition, the doors failed to lock. The contact felt that the recall repair failed to provide a permanent remedy. The vehicle was not repaired and the dealer indicated that the vehicle needed to be diagnosed. The vehicle was also included in nhtsa campaign number: 18v735000 (fuel system, gasoline), but the part was not available. The contact called to verify if field service action numbers: 14m01 (transmission clutch shudder/transmission input shaft seal) warranty extension and 14m02 (transmission control module) extended warranty coverage were serviced by the dealer with the manufacturer. The manufacturer was notified of the failures. The failure mileage was not available. Vin tool confirms parts not available.
11/13/17 my transmission stalled, making loud shudder noises and failed to accelerate. Ford replaced the tcm and reprogrammed the clutch. There was recall for safety latches on the doors to be replaced as well.10/24/18 vehicle started and would cut off. Attempted to drive it but then the car died in the drive way. Had to have car towed. Replaced fuel pump module and gaskets. Total of $810.96 not including towing fee.the very same night i picked my car up after it being fixed a recall was issued for fuel pump module failure. Ford refused to refund my money and insisted that since the fuel pump was not affected it was not related. I had to go back to ford 10/3018 to have fuel vapor and seals replaced. So 2/3 parts needed replacing of which cost me.5/4/19 i was driving down the road and my transmission went out. The car would not accelerate, brake or downshift. I was stuck at 60mph. I had to allow the car to coast home. Had to have it towed three sepearte times during this event. My car was still under warranty and powertrain includes all internally lubed parts. Ford told me that the one specific part that needed replacing inside my transmission, which is internally lubed was not covered. This repair including towing cost me $2,400.00now there is another 2 recalls out on my very car for tcm/ transmission replace/shudder.this has been the most dangerous car i've ever owned. Every time i turn around i'm shelling out hundreds and now thousands of dollars for a car i am still paying on.
While driving on the freeway around 6pm and taking an on ramp onto another freeway the ford focus stalled mid-drive and would not accelerate anymore or switch to higher gears when the accelerator was pressed. The ford immediately could not go any faster than first gear and luckily we avoided an accident by pulling to the side of the freeway on ramp into the vegetation since there was no shoulder. There was no noise or indication that something had happened to the vehicle. The engine light came on and the vehicle just stopped driving in the middle of driving at around 50mph. It would not drive backwards when put into reverse and would rev up to extremely high rpm when the driver tried to move forwards or backwards. Towed the car to the mechanic the next day and they ran a diagnostic that came back with 5 error codes including: p0805, p087a, p2831, p2836, and p2861. A pin point test was performed and found that the voltage was at a consistent 5 volts, so they cleared the codes and took the vehicle for a test drive and it was fine again. The vehicle has about 79,000 miles. Attached will be the mechanics form along with what they said are several codes for related recalls that were supposedly already fixed.
The contact owns a 2012 ford focus. While being operated, the vehicle experienced complete loss of power the vehicle was towed to the robin ford dealer where it was diagnosed that the purge valve, fuel pump, and fuel tank were defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 76,000. Updated 07/18/17*lj updated 10/17/2017
Following the illumination of the check engine light the vehicle would exhibit rough idle and stalling.the vehicle has logged approximately 88,000 miles.an ase certified automotive shop has diagnosed the problem with the fuel delivery system which is consistent with a technical bulletin on the issue wherein the fuel system does not properly equalize pressure.this results in a vacuum that starves the engine of fuel and causes the plastic fuel tank to collapse.the vehicle stalls while approaching or stopped at busy intersections.this poses a serious safety hazard.additionally, the stress on the fuel tank may compromise its structural integrity.this safety concern should be the responsibility of ford and a recall should be issued.
On january 3, 2020 i had my car serviced by beau townsend ford in vandalia, oh for recall number 18v735000. They replaced the canister purge valve. On january 10, 2020; while driving on the highway to nashville, tn my car stalled out which almost caused an accident. I then had to call for a tow truck to tow the car to my friends house. I then call the ford company who told me to take the car to wyatt johnson in nashville, tn to be repaired. I had to pay for a tow to that dealership and upon inspection; they stated that the fuel tank, evap canister and fuel pump needed to be replaced and they are charging me $1366 to complete the work.
Ford focus 2012 safety recall notice 18s32 / nhtsa recall 18v-735hello, on october 24, 2018 i was driving my car to work and stopped at a stop sign. My car acted as if it was trying to turn off like a rough idle. When i tried to pull off from the stop sign, my car would move slow. The rpm was rising but barely any movement. After about 30 seconds, my car jerked and started driving normal. A light came on after. When i got off, my car was having difficulty starting. The rough idling started again while i was just sitting in my car. Right after that, i took my car to the ford dealership that i got my car from. My car was there for 2 days. So october 28, 2019, i paid 819.64. Today december 14, 2018 i received a letter in the mail stating my car has a recall. The recall is for a stuck canister valve within the fuel vapor system. I noticed that i had just repaired my car over a month ago for the canister purge valve. So i when to the ford that i got my car repaired at and showed them the paper that i got in the mail. I advised them that i already paid for the replacement. The service guy told me that they will not be able to reimburse my money because i need an original receipt. I dont understand why if they reprint me my receipt showing me that i paid for the repair. So basically my repair is in the system of ford. And i paid for the repair on october 26, 2018. The recall came about on october 22, 2018. But was not mailed to me until december.
Faulty fuel vent valve caused entire fuel tank to collapse.
The contact owns a 2012 ford focus. While starting the vehicle and turning on the heater, an abnormal odor of fuel was detected and the check engine indicator illuminated. The vehicle was taken to houston ford (10719 william penn hwy, huntingdon, pa 16652, (814) 643-3430) where it was diagnosed that the fuel valve needed to be reprogrammed. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was 71,000.
I have a ford focus bev ( battery electric vehicle), 2012. I came out from work and unplugged my car from the charging post and got into it as usual to go home. I pressed the start button and a mechanical warning window came up on the dash. I closed it and the "stop safely now" message came on. I closed it and the first message came back again. This went on for several cycles until i hit the start button again. I tried the start button again, and the same thing happened. I plugged it back in, unplugged it and tried again. Same thing. I called the dealer, the lady there called roadside assistance for me. They sent a truck to tow it to a closer dealer, where it currently sits. Initial diagnostics are not showing a cause. I will learn more on monday. This is apparently a common problem according to the internet.
Since purchasing this vehicle i have had consistent problems where i will pull out into traffic and the vehicle loses power. At some points, where the vehicle is stopped, the car shakes a lot! there seems to be an acceleration problem and it is getting much worse! i was almost rear-ended yesterday!
I purchased my vehicle october 14,2020 from day one every time, i put gas in it, it stalled to crank and you could smell a rotten egg smell. I would have to sit and wait and press the gas numerous of times before the car started. My driver side back door came flying open the same day and would not latch back to close. Here it is november 28, 2020 my car starts smoking really bad and now won't even crank up to drive. I paid 4,056 cash for a car i can't even enjoy.
Car was being driven at about 30 mph when it suddenly shut off.car would not restart.fuel gauge indicated 71 miles to empty,2 days after dealer supposedly recalibrated fuel gauge by reprogramming computer.this has happened several times in the past 3 months.dealer says clutch (in this automatic vehicle) failed "shudder test", and needs $1500 replacement.he says this could explain car shutting off.i cannot risk my pregnant daughter being stranded by this car.very disappointed inford and this dealer.
Complaint #1 the car overheated during a trip on the highway,had to detour ...a hose was spewing water have a picture..i only had the car for 2 or 3 days!!complaint #2 very serious, while driving 65 mph on a highway. The car jerked very hard and then lost power.there was no room to pull over,it was grass and a slight ditch,late at night no street lamps...the car would not start the fuel left to e was 78 miles.i called road side assistance...semi truck swerved to miss us and every other semiand vehicle had to cross over the yellow lines to avoid smashing into the stalled car.my daughter and i sitting in the vehicle, the hour was 11:00 pm. Complaint #3 the car sputters into gear taking off .. By the way it was a one lane highway. Far from any town..
My wife bought this vehicle in june 2020, she has been having fuel system engine lightcodes coming on p0456 and p1450 l know there was a recall in relation to this and l understand the previous vehicle owner had the recall done on june 14, 2019 a year ago, i called ford customer care and they are not willing to take care of it, it is not normal to have the issue come back after one year from taking care of it. I am asking the nhtsa to assist on this. Thank you
The contact owns a 2012 ford focus. Whenever the contact placed fuel in the vehicle, the tank would go straight to empty. In addition, fuel would leak from the vehicle and caused it to run out of fuel. On another occasion, after the fuel tank was filled, the contact drove off and the vehicle decelerated on its own. The contact called her boyfriend to help push the vehicle to the side of the road. The vehicle was towed to the contact's home. The vehicle was not diagnosed or repaired. Themanufacturer and dealer were not made aware of the failure. The failure mileage was 152,300.
My focus, as so many others has had transmission problems and the transmission control module has been replaced twice. But, today i'm writing about a new problem that i feel is a safety defect. My car started idling very erratically and the amber engine light is on. The dealer says that the vapor canister control solenoid failed, drawing a vacume in the fuel tank which caused the fuel tank to collapse. It also filled the vapor canister with fuel. They say the raw fuel from the canister is being drawn into the engine causing the erratic idle. I will admit that my vehicle has 124,000 miles on it and ford wouldn't offer any assistance with repairs so i am a little miffed. But, between the safety issue of the transmission failures and now the fuel system failure and collapsed fuel tank, i feel that this vehicle is a serious safety issue.........updated 12/17/15 updated 6/14/18
The contact owns a 2012 ford focus. The contact stated that she noticed gasoline leaking from under the vehicle. The vehicle had not been diagnosed. The contact stated that in the previous year, the fuel line became detached three times and was repaired. The manufacturer was notified but offered no assistance. The vehicle had not been repaired. The failure and current mileages was 28,500.
The contact owns a 2012 ford focus. The contact took the vehicle to all american ford (3698 u.s. 9, old bridge, nj 08857, (732) 212-6261) to be repaired per nhtsa campaign number: 18v735000 (fuel system, gasoline); however, the remedy failed. While driving low speeds, the check engine warning indicator illuminated. The vehicle was taken to miller ford lincoln (1596 nj-38, lumberton, nj 08048, (609) 261-7836) where the contact was informed that the purge valve needed to be replaced. The dealer stated that there was no warranty on the vehicle and closed out the recall. The contact was informed that the recall would not be re-opened. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 114,480.*tp
My car turns off while driving
My car experiences stalled and dififficulty transitioning to start at stoplights. It stalls when i put gas in, as well.
Ford focus gas tank issue:my car was stalling and would not accelerate timely so took it to the ford dealership.they said the evap purge valve malfunctioned causing the fuel tank to warp.the gas tank needs replaced as well as everything related (see attached).my research on the internet (i have never heard of having to get a gas tank replaced due to normal wear and tear) shows that this issue is known by ford and they are refusing to do a recall or even a notification to the owners of these vehicles. Besides my huge concerns on having a defective gas tank (i see it as a fire hazard), the car would not accelerate on the interstate and was trying to stall out - i was very lucky not to get hit.ford has done recalls on other vehicles with this issue why not the ford focus?i expect to repair / replace things like the brakes not the gas tank.
The transmission shutters and shakes very frequently. Vehicle also periodically will almost stall while driving. Overall the vehicle just feels incredibly unsafe and unreliable while operating.
After multiple issues \recalls with the transmission the car still is not running right.it takes sometime for the vehicle to start and once it does it shudders on acceleration. Now i am being told both the fuel pump and the clutch need to be replaced.based on everything i am reading there are quite a few faulty parts in these vehicles that should be recalled.
Takata recall after i went to a gas station and fill my tank up with gas drive about 2 miles the car start to stall in the middle of the street with me almost cause me to be in and accident luckily i pull to the side to avoid that then the check engine light came on suggesting i check fuel componet and service engine
The contact owns a 2012 ford focus. While the vehicle wasstopped in traffic at a red light, it suddenly shut off on two separate occasions. The vehicle was taken to jim oneal ford (516 s. Indiana ave, sellersburg, in) where it was diagnosed that the fuel tank valve was faulty. The vehicle was serviced per nhtsa campaign number: 18v735000 (fuel system) and the fuel tank valve was replaced, but the failure continued. The vehicle was taken back to the dealer where it was diagnosed that the fuel tank was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 106,000.
Ford focus se 2012 [xxx] purchased 08/25/2011. Since new, the vehicle shudder and shake because transmission problems. It was again on the dealer in may 2016 for 2 weeks, after having to wait 20 days for the parts to arrive, at pines ford in pembroke pines, fl. During this repair also, one of the engine mounts was found broke and the dealer and ford motor company refused to pay for the replacement and the labor, $ 250 dollars total. Really? for an engine mount? the dealership service advisor referred to the engine mount as a "tear and wear" part. Really? this is the first time in my life i have to replace an engine mount on a vehicle 65k miles old. What about all the shuddering and shaking to the engine and transmission component?since new, the car has been at the dealer in more than 8 occasions. In two of this occasions, it took at least 2 weeks to get the car back. The tcm has been replaced and reprogrammed several times, the clutch and or transmission in more than 2 occasions.the dealer service advisor has always tried to convince us that the shuddering and shaking is "normal" as he called. In two occasions the vehicle stall and refuse to come back to life until 30 minutes passed.during last month repair alsoa case was open with ford motor company on 4/28/2016 [xxx] was closed by [xxx]without our consent. Case is still open and valid. Car is a lemon, plain and simple.'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Having problems maintaining speed ! when i excelerated it doesn't want to pick upspeed then suddenly it picks up speed after pressing the pedal to the floor. Very dangerous. I saw this very same complaint from another focus owner dated in march2016 .very scary!
2012 ford focus fuel gauge reading erratic, specifically indicating full when near empty. This problem is accompanied by emissions check engine codes p144a. This problem is identified in tsbs as early as 2013 as an "evap purge valve" failure which causes fuel tank collapse. False fuel level indication may cause drivers to run out of fuel and become stranded.dealer advises fuel tank has collapsed and requires fuel pump, fuel tank, canister and solenoid replacement immediately due to risk of car stalling out and/or running out of gas unexpectedly. When fuel tank is full just after filling up, car requires multiple attempts to start.mileage at failure: 83000.this appears to be a very common problem for 2012 ford focus.ford recognizes the failure of the plastic gas tank such that the replacement gas tank is a different gas tank which is not plastic, therefore passing on the very expensive cost ($2,000) of the design mistake to the customer.this is not a normal wear and tear cost of ownership problem!this was recalled on the ford fusion, it should be recalled on the focus as well.
I began having problems with this vehicle in 2016 with taking off from a stopped position, accelerating, sputtering and random stalling while driving....without warning. After the car abruptly stalled on a busy highway with me and my son, i took it to the local dealer for testing. However, they were not able to find a problem that would cause the stalling. I continued to drive the vehicle sparingly and cautiously in 2017 around my community, experiencing random issues with dropping dead at a light or stop sign. In may 2018, increasingly more concerned, i took the car to a different dealer, who was unable to find a problem either. A couple of months later, in august 2018, the car abruptly dropped dead again in the middle of an intersection coming even closer to causing an accident. Unlike previous instances, the check engine light along with an error message appeared; not allowing the car to startup requiring it to be pushed out of traffic until towed. The problems experienced with this car has put me and my child in many unsafe situations causing tremendous stress and anxiety not knowing when or where the car would abruptly stall again. We've taken it the dealer numerous times for the same problem and was not diagnosed and fixed until the last trip in august 2018. The dealer indicated the fuel tank had collapsed and had to be replaced. My husband spoke to the general manager, ford and many others who refused to acknowledge a wide spread issue with this particular vehicle. After multiple calls and complaints to ford we were left with no choice, but to pay the $1,300 repair cost since we needed the vehicle that sat at the dealer from august 22, 2018 through october 16, 2018. It is very disconcerting to know ford is and was aware of this problem and the safety hazards it caused at the time of our complaint and refused to do the right thing to ensue consumers safety.
After being stopped at a traffic light on the highway, my vehicle began acting as if it did not want to get up to speed and would not go above 35mph without dramatically jolting forward. It did this a couple of times before swerving a bit and finally stalling completely, pressing the gas would do nothing to get the car to speed up. I did manage to get it to a side road before having it towed to the dealer.
The contact owns a 2012 ford focus. While driving 55 mph, a fuel odor entered the vehicle. The vehicle was taken to lance cummingham ford (4101 east clinton highway, knoxville, tn 37912. 866-591-3943) where it was diagnosed that the fuel neck had fractured. The vehicle was not repaired. The manufacturer was notified and provided case number: cas-16784641. The failure mileage was unknown.
The contact owns a 2012 ford focus. While driving, the vehicle stalled in the middle of the highway and the check engine indicator illuminated. The contact was able to coast the vehicle to the side of the road. When the vehicle was powered off and restarted, the vehicle drove normally. On another occasion, while attempting to drive the vehicle, it failed to start. The vehicle was taken to rogel ford (located at 26167 ms-27, crystal springs, ms 39059, (601) 892-3673) where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. Furthermore, the front driver side door failed to close. The vehicle was taken back to rogel ford where the door was repaired, but not diagnosed. The contact was informed by the dealer that they also reprogrammed the power train module. The contact stated that the fuel gauge would show full when it was supposed to be at half a tank. The manufacturer was notified of the failures and stated that rogel ford repaired the vehicle per nhtsa campaign number: 18v735000 (fuel system, gasoline). No further assistance was offered. The approximate failure mileage was 159,000.
While driving on busy interstate gas gauge indicated sufficient gas, however engine light came on and focus stalled on part of interstate in city with very little shoulder.texas state police had focus towed because of safety hazard. Ford dealer advised simply ran out of gas. Not true. Then intermittent engine light on and hesitation-stalling, but dealer not able to duplicate.then few months later gas gauge acting erratically, engine light on and focus again stalling in traffic numerous times. This time dealer diagnosed as evaporative purge valve failure causing fuel tank to collapse and other damage.cost $2113.42 for all repairs.
Nhtsa safety recall notice 18s32/nhtsa recall 18v-735 i tried to take my car into the local pocatello,idaho 83201 dealer courtesy ford to get these defective parts replaced.they had my car for 5hrs, just started to reprogram the computer system and refused to replace the parts.i had approx. 1yr ago a stall problem when i was driving this car from pocatello to burley approx. 120mi.the car functioned fine on the way to burley but stalled out when driving back the 120mi from burley to pocatello.the service department at the local for dealership told me i had to bring my car in for an inspection to determine if i had a problem covered by the recall.after 5hrs of waiting and several calls to the dealership, i went and picked up my car.they said they were in the process of reprogramming my car.why would they do this.the recall says the defective parts should be replaced and the system updated.i believe this dealership is trying to cheat me.i don't know what they did to my car.they refused to fix this.
The contact owns a 2012 ford focus. After stopping at an intersection, the engine turned off. The contact had to start the engine in order to continue driving. The check engine indicator illuminated after the failure. The dealer diagnosed that the fuel tank was deformed, which affected the fuel pump and fuel line. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
Fuel perg valve stuck in closed / openpossition. Resulting in tank deform and sending unit failer.
The problem started about 2 months after the purchase of my car. With the low fuel light on i filled my gas tank until the handle/nozzle of the gas pump clicked off indicating the tank was full. When i removed the nozzle from the fill tube you can hear a rush of gas come up and then a splash as the gas hits the ground. It ejects the gas underneath the car alongside the right rear tire leaving an 8" wet spot. My concern is you have hot brakes and a hot muffler right there next to where the fuel is dumping on the ground. In my honest opinion this is a major fire hazard. I now will not fill up my tank with anyone in the car. I have brought it to the dealers attention on several occasions and they say they have found nothing wrong. It has happened to me three times. Two times before the dealer investigated it and found nothing wrong and one time after. I spoke with the dealers finance manager who owns/leases a ford fusion and he stated it had happened to him on his car as well. Ford has a new fuel filler system that does not use a cap anymore. It would appear that this system may be faulty by design.
Over the last 4 months my ford focus has completely ran like [xxx] the car bogs out cuts off due to the fuel and cluster jam and it's caused my clutch or transmission to throw codes.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2012 ford focus, sel. The car would flutter and die out, no power, at the traffic light and or during driving on the road or interstate. After a few minutes i would try to re-start, at times it would re-start after waiting about five minutes or so. Took it to the dealer which told me that there was a info out on that and that the ford company will not pay for the repair in the tune of $2200.00 at this time. It seems that there's not enough cars out there with the same problem. To this date i know of 106 vehicles with the problem. It's sad that someone has to die from this problem before something gets done.
Check engine light came on. Codes indicated something wrong with purge valve and small evap leak. While driving at 55+mph on a 6 lane highway, my car stalled and my battery light and oil light illuminated. Before that happened, car would just rev and then jerk me forward. I was almost hit by multiple vehicles. This is a huge safety issue!! i made it to my mechanic where they informed me that my purge valve got stuck open causing the vacuum system to suck my fuel tank it, also causing it to collapse. My fuel tank, fuel pump, charcoal canister, and purge solenoid all needed replacing. Repairs cost me $1700 out of pocket, not to also mention rental car. This was recalled on ford fusion...why not focus?! this could have caused serious injuries or fatalities!! i expect reimbursement for all expenses!!!
I purchased a ford focus may of 2014, with 30,000 miles on it. I had a factory warranty up to 60,000 miles on it. I am now at 62,000 miles on my car and the latch on my driver side door broke and my door flew open while driving on the freeway at 70 mph. If i were not wearing my seatbelt, i would have flown out of my car to my death! since then, i have had to bungie my front doors shut, leaving me no access to get in and out of my car safely, having to crawl in my backseat.i need this fixed asap and i am not paying to get it fixed with so many fords breaking down.
While leaving the parking lot of a store to enter highway, my focus started sputtering and then shut completely down leaving me and my two children stranded in the road. We got help to push it out of the way when attempted tries to start didn't work. A tow truck came when called and took it to our ford dealership here who just called (24 hours later) to tell me they "think" there's a problem with the fuel pump. I have had continual problems with the transmission as well, this car rolls back on even the slightest hill, has caused some close calls when vehicles are close behind me. I am a working mom with a non-working vehicle for at least the week.
My vehicle's fuel tank is compressing due to a faulty vacuum purge valve requiring a new tank, fuelpump and purge valve. This issue has caused my vehicle to stall in freeway traffic @ approx 60 mph and to stall in stop and go traffic. My rpm will fluctuate when at a stop and my fuel guage is completely inaccurate registering full to 1/2 at random. Smell of gas from somewhere but unknown.symptoms match a recall on a 2011 ford fusion but no recall on a 2012 ford focus
I purchased my 2012 focus new nov. 2012. After a few weeks of owning the car, i noticed that the ride was not as 'smooth' as my prior car. I did not think anything of it, as i live in a city and assumed it was due to the stop and go of the city miles i drove as well as the winter season. By june 2013 with less than 8,000 miles, i began to notice that my car would roll backwards on hills when stopped in traffic while moving my foot from the brake to the accelerator and shake at various speeds. I was told by ford that the issue was deemed 'normal' in 2013. In november 2013, i had 12 months of data to realize the gas mileage was not even close to what the dealership and my car buying research led me to believe. I was getting 16 city mpg and 20 highway mpg. I also began to experience severe shuddering and shaking of my car at low speeds. When accelerating from ~10mph to ~25mph, my car began to lurch forward and also shudder when idle. In oct. 2014, i took the car for service w/ 12k miles. The service technician noted that there was nothing much that could be done as ford had not issued a new transmission fix. I was not happy with this answer and took the car back the following week and spoke to the mechanic's supervisor. The supervisor agreed to 'reflash' the transmission, which was the approved fix by ford at the time although it would worsen gas mileage due to reduction in gas efficiency to reduce the amount of shuddering and lurching i experienced. This fix did not appear to help at all and gas mileage got worse. In july 2017, i had the clutch replaced. The service technician acknowledged that the new clutch should help although it is the transmission causing the issues. Since july 2017, i have not noticed any remarkable improvement to the driving experience. During standard maintenance, ford has told me there is nothing further that can be done.
18s32 was performed january 2019 per the recall notice i received. Ford dealer in garden city ks said my car was fine and sent me on my way. April 9th, i received a cel for emissions on the purge canister. Filled up with fuel, unable to start. Was able to finally start vehicle and it died while driving. This is the same symptoms of this recall for the pcv under 18s32. I took back to ford april 11th (same dealer) gave my case number since i called ford prior to ask if this would be covered, they said the dealership would need to look. Ford dealer received car 4/15 (since i needed an appointment) said they needed approval from ford and would call me. I called 4/18 to follow up, service manager said they got denied on one and will check with other departments at ford. I received another call same day that they cannot cover it since it was a one time recall for this issue despite no parts being replaced at previous recall. My car, does run, but i am concerned the vacuum issue in this recall will render my car useless if i continue to drive since this is my only car. I need assistance getting the recall done despite being denied.
I have had to replace the same part multiple times. The tcm seems like it needs replaced almost every time i get an oil change. Every time my car gets fixed another problem appears. My car will not go in reverse right now, and has a misfire in cylinder 1 which i know the misfires happen often. But there is also a leak in the evap which happened right after my tank was fixed for the deformation of the tank recall. My transmission ticks, and the clutch plate needs replaced. I have an automatic ford focus but the car is constantly shuddering. The vehicle has the clutch shudder when i'm at a complete stop and i press the gas pedal. It doesn't matter if it's light or not.
Takata recall so i was told after having multiple problems with my vehicle after bob lowth ford selling me it that some parts are on recall and i have small children i don't want to put in risk if anything happens during the winter weather here in mn for insistence my engine light came on and it started feeling like it wanted to die out on us early morning around 7:30 am central time so i always try to make sure that my small children have blankets in case we die out in -20 weather.
"ford purge valve" my 2012 ford focus was incorrectly diagnosed at longmont ford for a p0420 fault code. My complaint was a rough idle at times, vehicle dies at times when coming to a stop. (did not state low power at all times nor any engine heating issues) longmont ford stated a a back-pressure test was performed on the exhaust and the catalytic converter was plugged per dtc p0420. Fortunately i did not have the $1700+ dollar repair performed and looked for additional diagnosis. (no specifications given by longmont ford to condemn catalytic converter) additional diagnosis found the evap canister purge valve stuck open - note: found ford has known issues with this valve and at the time of attempting to obtain one for replacement was told they are on national backorder. I believe this known faulty component is a safety issue due to two reasons. 1) can cause vehicle to die in traffic2) also known to suck the fuel tank closed and damage the fuel pump.
The contact owns a 2012 ford focus. While walking outside of the vehicle, the contact noticed a strong fuel odor. He inspected underneath the vehicle by the fuel tank and noticed fuel on the ground. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repairs. The manufacturer was not made aware of the issue. The failure mileage was 138,000.
I purchased a new 2012 ford focus ev on june 7, 2013.twice (still in june), while driving at speeds approximately 50 mph, the "stop safely now" warning came on and the vehicle lost power.both times i was able to restart the vehicle within a couple of minutes.i made sure to note all the indicators to provide the ford service techs as much information as possible.when i brought the vehicle in to be serviced, the technicians professed no knowledge of the issue and contacted ford for support.they could not repeat the issue and the car had no log of the events.finally, i was told the problem was a faulted power control module (pcm).unfortunately, this part was on a national backorder for 6 weeks (probably as a result of the known problems).after the part was finally replaced, i was told that the pcm would not program correctly, and that the transmission control module needed to be replaced.end result, i have my vehicle back, just in time to take it back for a recall.at least it hasn't stalled ??. Yet.
The transmission shutters and shakes very frequently. Vehicle also periodically will almost stall while driving. Overall the vehicle just feels incredibly unsafe and unreliable while operating.
Fuel tank or vapor recovery systemfaults in the purge valve and vapor canister cause excessive vacuum in the fuel tank which then begins to collapse.effects include false fuel readings and 'distance to empty' indications in the trip computer, as well as a reduced overall fuel capacity.driving at 70 mph speed limit during rush hour in the middle of a 3 lane interstate, the 'distance to empty' reading was 25 miles and my destination less than 3 miles away.i ran out of fuel and had to maneuver to the shoulder in a vehicle without power.
Ford is knowingly selling lemon transmissions and "fixing" them. When the fix isnt working then the blame is placed on consumer. This needs to stop.
Check engine light came on . Took to dealer where i purchased car . All maintenance has been done at this dealer . Service manager told me that problems with purge valve have caused fuel tanks to collapse and that was case in my car , code p 1450, code p144a . I asked if ford would cover these repairs as car was out of warranty 79318 miles but obviously a manufactures defect , ford refused to cover repairs and i payed under protest $ 1596. 55 for repairs.car was stalling at stop lights , and fuel gauge not working properly when check engine light first came on .
Recall 18s32. Brought the vehicle in to dealership on 9-8-19 when i received the recall notice.i was told that software needed to be updated.at that point, we had not experienced any of the symptoms of the recall.i was told that there was a check to see if the software needed to be updated and it did not.on 10-9-19 while my daughter was driving the vehicle, the gas gauge went up to full (it was only 1/2 full) check engine light was on (it has consistently been on for weeks) and most importantly and most frightening is the vehicle completely shut off while she was driving 65 mph on a highway. All of these things that occured are directly what the recall is for. Although my daughter was driving on a hightway , thankfully she was not hit or killed by other drivers and did not crash the vehicle. Now because the vehicle was initially brought in before any symptoms and ford determined no software update was needed, they are denying to replace the canister purge valve which is what we were told by the dealership needed to be done.the vehicle cannot be driven now because of the fear of putting whomever drives it in danger.not only is this is unacceptable but i am very frustrated and feelthat this safety issue should be addressed by ford immediately.there is also a recall (recall #19s22) stating dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. I have tried to get this addressed not only through ford's customer service directly but by speaking to the service manager at the dealership where the car was bought and serviced.seems like this is not an urgent matter for anyone but us.i do have a case number that was assigned by ford which is:cas-24503630-j8w6y7.
Engine light on and car shudders. Took to ford a year ago and they replaced purge valve on a recall. Light went off and car stopped shudder for a couple of months then light came back on and car shuddered again. Took back to ford but they said it had something to do with transmission or clutch and that other ford focus are having this problem. They said maybe i can wait until a recall happens. Meanwhile, can't drive my car it shudders and stalls while driving and now it is parked while i continue to make payments. :(
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the failure. The contact had not experienced a failure. Vin tool confirms parts not available. *dt
2012 ford focus standard transmission original owner experienced power loss 3x on highway in 6 years. Vehicle would lose power on highway and could not accelerate past 65mph gas pedal to floor..no warning lights on dash slow acceleration in anygear with slight stutter.when i pull over turn off for 5 minutes then start again problem goes away.you tube search shows multiple ford focus owners same issue. Checked with ford..told me they had software update but my vehicle not in list for upgrade as it is not affected.
There was recall 18s32 issued by ford to fix fuel fuel tank purge valves. My car had stalled for this very reason and i had it towed to dealership to have fixed. Picked it up and problem happened again. Dealership already closed ticket. Brought car back in to have resolved, they spent two weeks advocating to flord for me that the issue could be resolved by replacing fuel tank and problem was a direct relation to recall. Ford denied claim and ford response to customer was to keep car half full which was a quote they made about the original recall. Fuel tank needs replacement and ford is refusing to fix the recall on my car and dealership is not taking responsibility for closing the ticket and ensuring the recall was fixed. I opened a claim with ford yesterday. I don't understand as this is a safety issue and its a matter of time before it gets even worse especially when we are dealing with a serious fuel issue. Ford is telling me to keep it half full just like they said with the original recall and i dont understand why they are not addressing this serious safety issue that is a direct result of the recall. I am attaching the paperwork from the dealership. Please help me as ford did the same thing with the transmission recall. I brought it in and they never fixed it and refused to address it again. I'm not the only one who is in this situation and ford issues recalls and takes no responsibility with ensuring that the replacements needed arefunctional. I cannot afford another car and i am petrified with having a fuel issue or stalling out in a dangerous intersection that has already happened to me twice and i dont know what to do. This all happens while driving the car and it shows i have fuel but i really dont and the car will stall. My car according to the dealership needs a new fuel which is directly a result because of this recall.
Y 2012 ford focus needs a new fuel tank, fuel pump, purge valve and canister per tsb 16-0062. It's because the purge valve was malfunctioning and has collapsed my gas tank (plastic) and i needed to replace the fuel pump, gas tank, fuel tube assembly. All cost $1350.00. Many others have this problem but it appears that there is no recall on this. This is something that should be addressed as a recall, not an "eff" you to the customer that has to deal w/ a known issue to ford. When stopped, the vehicle would idle rough. The engine actually died on my daughter who was driving in traffic this past sunday one of the highways in la. The check engine light came on w/ code p1450. Then the fuel gauge became highly inaccurate, showing a full tank of fuel when i may be at half or lower.called aaa, my daughter got herself out of the dangerous situation, now my car is being repaired, i have no choice. This is frustrating to see how ford can get away with this issue - one that seems to be quite serious with many other ford focus 2012 owners:https://www.google.com/search?client=safari&rls=en&q=ford+focus+issues+wiht+fuel+valve&ie=utf-8&oe=utf-8.and herehttp://www.carproblemzoo.com/ford/focus/other-fuel-system-pump-problems.phpthe garage that is doing the repairs in la (la auto center) on washington blvd have explained to me that they have had to do many many such repairs to other ford focus cars - and dealing with the dealerships there - all ignoring or refusing to help its own customers.please help us!i hope this federal agency will help us, unlike what seems to be going on currently politically - protecting major corporations from consumer accountability.
There have been several recalls for my car regarding the fuel system and gas tank, my car exhibited all the same symptoms, i took it to a ford dealership that refused to do the work unless i pai'd $2,000 for an expired previous recall for a different issue that was unrelated. They claimed without doing that work if they did this work the car wouldn't work at all. I complained to ford who told me dealerships don't have to honor recalls and to keep trying other dealerships. I asked what to do if none would do the work and they said pay out of pocket. Worse yet, the first dealership cleared the recall as not being needed, so now i have a damaged car that i can't get the recall work on that i can't afford to do myself. I'm going to just have to sell the car.
I received a recall notice a few months ago and i was told that i would receive another letter in about 3 months once the necessary parts were in stock. I hadn't received the follow up letter so i called my local ford dealer and i was told that the parts were on back order but i could set up an appointment to have my vehicle inspected for corrosion to determine if i even needed the parts. The earliest appointment i could get was may 18th, just for the inspection; not even for the actual repairs. The recall is for the fuel vapor system and there's a warped part that is causing an inaccurate reading on fuel levels which means i have to maintain at least a half tank of gas at all times. My car is now leaking gas and stalling in traffic due to the issue. I live in a city with lots of steep inclines and hills and i have to avoid certain streets because my car has stalled and almost caused accidents. There is only one ford dealer in my area. The only other dealer is about 30-40 minutes away.
2012 ford focus fuel gauge reading erratic, specifically indicating full when near empty.this problem is accompanied by emissions check engine codes po420 and po456.this problem is identified in tsbs as early as 2013 as an "evap purge valve" failure.false fuel level indication may cause drivers to run out of fuel and become stranded.
The contact owns a 2012 ford focus. After fuel was placed in the vehicle, it stalled. The contact mentioned that when there was less than half a tank of fuel in the vehicle, it would stall then too. In addition, the fuel gauge was inoperable and did not display the correct amount of fuel in the vehicle. The vehicle was taken to five star ford lincoln of warner robins (900 russell pkwy, warner robins, ga 31088, (478) 273-8151) where the contact was informed that the vehicle did not pass the test; therefore, it would not be repaired per the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 65,000.
While driving on the highway my focus began stalling out very abruptly. I was as if i was slamming on my brakes while cruising on the highway with no notification that it was about to happen. This happened many times and the car would sometimes stall completely or just keep moving. While idling at a stop the rpms would fluctuate rapidly then the car would stall out. I bought this car at 57k miles and at 65k it was diagnosed as the fuel pump which was replaced. Now at 77k miles i am experiencing the same symptoms and they are very dangerous especially on the highway. The manufacturers pump is clearly faulty and it's costing me another $600 to replace for the second time. I have seen many others with this same issue and i'm hoping to see a recall on something this dangerous.
I need my 2012 ford focus repaired per manufacturer recall number 18s32 and nhtsa recall number 18v735.
Two incidents.while driving at a speed of about 25 miles per hour, the vehicle lost power and stalled on an arterial street.traffic was light, and there was no danger to me or other motorists.the vehicle would not restart.had the car towed to the dealer, and was told it was out of gas.the gauge had been reading 1/4 full at the time of the incident.the gauge continued to give false readings (moved from lower to higher amounts during the course of exhausting the fuel supply) over the next few weeks.eventually the dealer diagnosed the fuel tank was warped, and replaced the tank.one week later, while driving the vehicle at night on an interstate highway approaching a major freeway system interchange, at a speed of approximately 60 miles per hour, the vehicle lost power and shut off, causing me to have immediately attempt to move across four lanes of moderately heavy traffic.this happened on a slight uphill incline, so the car lost forward speed very quickly.during the emergency maneuver, i was forced in front of another motorist, nearly causing an accident.the car was exhausted of fuel, but within ten minutes prior had shown a reading of 1/4 tank remaining.immediately prior to the incident, the gauge needle was actually indicating 1/2 tank.
Inaccurate fuel gauge indication and inaccurate distance to empty. Ended up having to replace evap emmision purge valve, fuel pump, and fuel tank, and canister. Had to replace all parts again 4 months later when my car stop running while i was driving down the highway and this happened to me 3 times.
The fuel tank collapsed, the fuel gauge is acting erratically, it is lacking power and the codes p0171 and p1450 are showing.the fuel tank is also deformed.the check engine light came on, so the vehicle was taken to a local shop to find out what was wrong.the recall 18s32 has been issued for these problems but when we called a local ford dealership, they informed us that our vehicle is not covered under the recall.
Spiders or insects block the vents from the gas tank making it almost impossible to fill my gas tank. I bought the car in the summer of 2012 and it happened in the fall of 2012 and the fall of 2013.
Vehicle intermittently loses all propulsion, both while in motion or after accelerating from a stop. I've had it happen both during city commutes and during a turn. Throughout these episodes, the gear indicator on the dashboard goes from highlighting the current drive ("d") gear, or in some cases the reverse ("r") gear or parking mode ("p"), to nothing at all. When the gas pedal is pushed while this is happening, the engine will rev, but vehicle will not move. User won't even have a chance to pull over since it will stop dead. Episodes are usually brief, averaging a couple minutes, however when this does happen it can cause an accident due to a sudden decrease of speed. As for what specific system is at fault, i'm uncertain specifically, though believe either the power train or main computer (esp. Dealing with gear shifting) is malfunctioning.
Sudden loss of power. Engine was revving up but transmission not engaging. It was as if i had shifted to neutral. I had to coast to a stop.
We purchased a 2012 focus for our 18 year old daughter as her first car. The check engine light is illuminated and the car shudders as you accelerate like its shifting gears but it's a very aggressive jerk. Once it reaches certain speed it drives smoothly but if you stop at a red light or stop sign and accelerate again it does the same thing. The fault code for the check engine light states it's a catalytic converter problem. I did some online research and found a recall for what i thought was the cause of the issue (recall 18s32). Took it into the dealership to have the recall repaired and they reset the pcm but tech told me the gas tank "passed inspection" so no further repairs were needed. However, the car still shudders at acceleration. I was told i'd have to pay $135 for them to diagnose the problem. I am so afraid for my daughter who is a fairly new driver to be driving this unsafe vehicle. I will be searching for a class action lawsuit as i've read several complaints of the same issue on this website. I don't feel comfortable selling this car to anyone else with these problems either. Ford really needs to rectify this problem immediately before someone gets hurt or worse, dies! the car has 101,000 miles on it.
The contact owns a 2012 ford focus. While driving various speeds, the vehicle stalled without warning. The contact also stated that the failure was evident right after the vehicle was refueled or if the fuel in the vehicle was low. The vehicle was not diagnosed or repaired. The vehicle was included in nhtsa campaign number: 18v735000 (fuel system, gasoline). The contact stated that the failure was intermittent. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 171,000.
The issue i have is with communication from the manufacturer. Ford has complied with the law and sent me a hard copy letter in the mail. However, their online communication is not as good and is downright misleading. While logged into their website, you can access a recall portal and see if your vehicle has any open recalls. Currently, the information on this part of their website is false. As you can see from the first photo, the ford website claims i have no open recalls. This information is not correct and is contradicted by ford's own hard copy letter they mailed to me. In the second photo you can see that the nhtsa website also contradicts the ford website. Considering that most people use online and digital services more frequently than physical mail, it is very importation this information is up-to-date. As i said before, ford did comply with the law by sending me a letter in the mail. However, they failed to keep with the spirit of the law by not updating their website. This may be an attempt to purposefully mislead consumers into thinking there is nothing wrong with their vehicle. This type of incorrect information, whether done intentionally or incompetently, is dangerous to the public. Regulations should be modernized to require manufacturers to keep their digital and online information as up-to-date as their hard copy mailings.thank you.
Car shutters and stalls.not much power.had tcm repaired and the dual clutch multiple times.
I was traveling on an interstate in my 2012 ford focus 5 door hatchback on a trip with my son. My car had a half tank of gas remaining, so i refueled.i had to travel 100 miles home, i noticed the distance to empty only changed 20 miles or so. So from 436 miles to 416 miles to empty. The next day, i went to run errands, on a state highway, the distance to empty said 490 miles to empty and the gas gauge still showed the tank was full.iparked the car because of my busy schedule and used my spare vehicle. Last week, 8/27 i dropped my car off for service and perform recall 18s32 (fuel tank deformation, pcm, canister purge valve). The dealership called and said my fuel tank was deformed and would need replaced at my expense.ford rejected the dealership claim that the fuel tank was not deformed enough, yet if i do not replace my tank, i will have a fuel system that is unreliable.i had no warning indicator lights or diagnostic trouble codes found on my vehicle.if i were to rely solely on my gauge and distance to empty, i would have run my car out of gas and put myself and family in potential danger. I have placed multiple calls with ford service and dealership to have them explain what failed in the fuel system that i caused. There was nothing i did with the car that would be considered non typical usage. Finally, the dealership has photos they plan to share with me. I can provide to nhtsa when i pick up my car after service work has been completed to replace the fuel tank.
My car constantly smells like gas when i start it up after filling the gas tank up, the car dies when driving down road i have to pull over to start it because it dies while i am on the road so i have to pull over since last year the fuel reader stopped working causing me to die on side of road because ofrunning out of gas. The car still has transmission issues it jerks from time to time and the half shaft bearing and wheel bearings are currently going out in this car. I bought the car brand new at the ford dealership. This is car is a lemon i have owned over 15 used cars and never had a problem as much i have had with this new car.
While driving on the freeway 70mph and on city roads at 35 miles an hour the car will just lose power and shut down, the check engine light and fuel pressure light and battery light all come on when the car dies. Only the check engine light remained after getting the car restarted. And will take several tries to get it started again. We took it to the ford dealer in american fork utah today and we received the code tsb 1600 6 to which they say means that we need to replace the fuel tank as well as the gaskets in tubes and sensors. It will cost about $2,000 to replace. We are not having them fix it at this time since we can't afford it. This comes just a week after they had our car for two weeks to repair the problem with the transmission recall. Not sure what to do at this point. This has happened several times in the last few months and three times in the last 24 hours.
Under ford recall #18s32 a fuel tank deformation may happen from the canister purge valve (cpv). My vehicle was only fixed with the replacement of purge valve and reprogramming the pcm; akins ford invoice# focs439115' line j#3 on invoice. No where on the invoice does it say the fuel tank was inspected. I received car back and i had run out of fuel twice (with gauge saying atleast 50+ miles to empty) over the next few months. I have another recall for the door locks and after talking with dealership we agreed to schedule a date where as ford could give a loaner car so that the dealership could address both issues. A week later i was told that the fuel tank is deformed and needed replacement but ford would not pay for it?? i was given email that ford will not go back to open the case about tank recall because they feel i am not a " long term value (ltv) customer" ? fyi i and my family have bought several cars over the years and just because i haven't purchased a new one in the last 5 years and did just buy this car at beginning of 2020 ;but my brother in-law did at end of 2019.. ? why should this matter when a safety issue; which it is still, wherethe car could stop running while in the highway because of the unsure status of how much fuel is left. There are several things online about this happening to other owners cars just stalling in the lanes.
My 2012 ford focus needs a new fuel tank, fuel pump, purge valve and canister per tsb 16-0062.it's because the purge valve was malfunctioning and has collapsed my gas tank (plastic) and i needed to replace the fuel pump, gas tank, fuel tube assembly. All cost $2000. Many others have this problem but it appears that there is no recall on this. This is something that should be addressed as a recall, not an "eff" you to the customer that has to deal w/ a known issue to ford.when stopped, the vehicle would idle rough. The engine actually died on me in traffic one day. The check engine light came on w/ code p1450. Then my fuel gauge became highly inaccurate, showing a full tank of fuel when i may be at half or lower.
My 2012 ford focus has started to idle rough and stalls occasionally when slowing or stopped. After taking it to the dealer for service they informed me that the canister purge valve had stuck open causing suction in the tank and resulting in the top of the fuel tank to cave in. They said that i needed to have the fuel tank, fuel pump, purge valve and canister replaced for around $2000. This is a known problem with a tsb from ford however there is no recall so i am forced to pay the dealer to fix the problem. With such a widespread problem ford should own up to the defect and issue a recall.
2012 ford focus sel hatchback started to develop stutter and stall on low load. Could be under coasting at 60mph or slowing to stop. The revs drop and engine stalls. While coasting, put the car in n and restarted engine. Was ok after that. Ck eng light came on. Pulled codes, replaced evap purge valve and attempting to replace o2 sensor. Unable to remove old one at this point. Cleared code. Ck eng light came back on but car seems to behave like normal. Will have to pull code again. Will be extremely unhappy if fuel tank has collapsed. The gauge started reading faulty but based on refuel dates and miles driven the tank seems to take the appropriate amount of fuel. Ran out of gas with info center stating 10 miles left. Each time the car stalls it has no issue restarting. It only has trouble right after filling up. It cranks for a while. Then it turns over and does fine. Car would also idle at wrong levels. Always used to idle at about 750rpm, which it does again now that evap purge valve has been replaced.before the evap purge valve replacement the car would feel like it's engine braking when coasting instead of just rolling like a normal automatic. The car hasn't been diagnosed by a dealership yet. It's impossible to make an appointment with local dealerships here.
The contact owns a 2012 ford focus. The contact received a recall notice for nhtsa campaign numbers: 18v735000 (fuel system, gasoline) and 19v515000 (fuel system, gasoline). The contact stated that the fuel gauge did not display accurate information; therefore, the vehicle lost power and shut off without warning. The vehicle was taken to jim click ford lincoln (6244 e 22nd st, tucson, az 85711, 877-777-9263) where it was diagnosed that the purge valve needed to be updated and replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that the recall repairs were performed. The failure mileage was approximately 145,000.
I havea 2012 ford focus. Only a year after buying this car i began to notice issues with shifting while driving and even complained about transmission issues to my dealer. I was told this was "normal operating condition". Before the implementation of the fors customer service program happened, there was a minor recall to reduce instances of rolling back on hills. I took my car in to have that fixed only to have more intense issues surface later. My car has been in the shop for diagnostics more times than i can count with no real results on the transmission.in october of 2014 -2.5 years after purchasing a brand new car. My transmission officially failed as i tried to merge onto the highway. Ford issued a not-quite-recall announcement, and i took my ford in to get the repair service done with 51,095 miles on the vehicle. I had transmission components (seals and clutch) replaced exactly as was instructed by ford motor company. 10,000 miles later, in april 2015, i began experiencing the beginnings of the same issue again. It would seem that whatever ford corporate claims is the issue is not the case or that the fix ford corporate isn't an actual fix. More than this, i've been instructed to do the same replacement process when ford confirmed that the same issue was happening and the same outcomes were imminent. I ordered the parts on 4/16 because they were on back order and not available. 2 months later, the parts needed to do this are still not available. I'm lucky that my highway merge stall-out didn't end poorly the last timebut not knowing whether accelerating is possible or when your transmission will fail is scary. The fact that this is happening at 60,000 miles is inexcusable and unsafe. This "program" allows ford to avoid fixing the issue and leaves consumers in an unsafe, unreliable and financially draining situation.
The steeringwheel locked upand the steering assistcame on while i was doing 5 mph . And the fuel tank is beinghas been deformedbecause of a vacuumproblemwith the cap less gas tank. I knowthat the rest of the 2012 fusion and escapehave been recalled,becauseof the danger of drivingdown the roadand steeringwill loose controll
Off and on for the past 2 months go out to start the car put it in reverse attempt to back up and the steering wheel becomes stuck it will not turn at all you have to give it 1 min and then try again and then it resumes normal, last summer was driving down the main highway the right headlight went out the next morning start the car and appears in screen default on the l lighting open the hood to see all electrical wires to the headlights were burnt where the bulb connects to the wire areas had to have all wiring redone and also new complete headlights, also 2 years ago was driving down the highway car stalls out i drift to the edge of the highway attempted several restarts would not restart had it towed and had to replace the fuel pump and relay switch
I was driving and the car kept turning of. It happened when i was stopped at a light and multiple times when i was driving. It doesn't shutter and stall, it just shuts off. Engine light came on with p1450 and p0456. It is evidently a known issue. There was a recall for 2010-2011 ford fusions for the exact same thing. "some of these vehicles might have a canister purge valve that does not work properly, causing internal pressure changes inside the fuel tank. Repeated pressure changes inside the tank could result in a crack on the top of the tank, possibly allowing fuel to leak. A fuel leak in the presence of an ignition source can lead to a fire." there is no recall for the ford focus models affected, even though it is a known issue and not related to normal wear. It is a manufacturer defect. It was a very scary experience and a very costly one to repair. I am under 60,000 miles. I do not understand why there is a recall on one model, but not the other for the exact same manufacturer issue. The estimated repair cost is $1800 from the ford dealership service department. I was almost hit, because it happened while i was making a turn. It caused me extreme anxiety. This is not the first manufacturer issue i have had with this car. Not long after getting it, i had transmission issues.
My car fails to accelerate without shuddering even after the clutch was replaced and computer reprogrammed. It first started having transmission issues when it had only around 60,000 miles on it and was around five years old. Even after being fixed, my cars transmission light came on and it coasted to a stop at the side of a busy road. I was able to drive it at jarringly loud low gear home. Because i was told it was out of warranty the second time, i took it to another mechanic who reset the computer and told me he suspected the transmission itself is bad. It drive ok, but with astonishingly low power and dangerous freeway merges for another two years. Now the shuddering is bad again and the transmission groaning in between low gear changes. Additionally the cpv on this car was bad once, and it warped the gas pan. The dealership reset the computer codes controlling the valve but now the engine code for that problem is on again too. This car feels unsafe, but i have little alternatives. I have now way to get to work without it.
Transmission shutters upon takeoff.struggles to find the right gear on takeoff and downshifting when driving.at times has failed to go into reverse when stationary or overdrive when driving.engine light goes on and then off.problem has been going on for years with only minor improvements from dealer fixes.
Ran out of fuel in this vehicle, once when my daughter was driving on a highway, even though the fuel gaugewould say there was between 75-100 miles before empty.the last time this happened the interior of the vehicle had a strong smell of gas.i then proceeded to take it to the dealership and after diagnosis the service manager said some valve remained open causing the gas tank to crack and in turn gas flowed back into the intake manifold. The cost to fix would be approximately $3100.the problem has been a known issue with this vehicle for quite some time, but ford refuses to recall or even pay for the work.i even had an extended warranty and they wouldn't cover it either.
The contact owns a 2012 ford focus. When the accelerator pedal was depressed, the vehicle would not increase in speed. The contact also heard an abnormal popping noise coming from the fuel tank. The contact also mentioned that the gear shifter was stuck and would not shift into the correct gear. The vehicle was towed to capital ford (3660 s carson st, carson city, nv 89701, (775) 882-5353) where it was diagnosed that the control module needed to be replaced. The dealer also stated that the vehicle was included in nhtsa campaign number: 18v735000 (fuel system, gasoline), but the parts were not available. The manufacturer was made aware of the failure and informed the contact that they were not authorizing any rental vehicles. The failure mileage was 987,038.
Issue 1:the vehicle is on its third clutch in the 2 years since purchase and continues to have transmission issues.when applying gas it stutters, lurches, or responds as if not taking gas.this week: three times turning from stop sign left, right from stop sign, and right from parking lot.apply gas to accelerate and vehicles stutters, pauses, and stalls for a moment.two of the three, particularly one came close to resulting in an accident.this also occurred on a busy highway turning right at a stop sign on oct 27.it has occurred dozens of times prior to the transmission repair events and now is starting to recur, with more ng a stalling/lurching than a stuttering.ford is fully aware of these issues.i am taking it in for repairs again but feel it is unsafe and want the car returned.issue 2:the vehicle achieves far below the advertised mpg.they advertise 27 and it gains 22.5 at best.currently less than 22.ford is fully aware of this issue and states that they cannot do anything.i have been complaining for 18 months or more.
While driving my 2012 ford focus hatchback, the check engine light came on and the vehicle idled rough and the engine stopped working. Restarted and took vehicle to dealer. Dealer stated that the emissions control system had pulled a vacuum on the fuel tank causing raw fuel to enter the emissions control system and the engine causing the issues. The tank had to be replaced due to collapse and the evap tank, tubing, control valve and fuel pump. Per ford tsb 11-09-03. Shouldn't this be a recall?
I have 2012 ford focus titanium with handling package. Earlier this year is when this issue started. I pulled up to gas station to pump fuel into my car. After i was done i got back into my car and pushed the push start button. The car struggled to turn on and stay on and eventually stayed on without any issues so this lasted maybe 5-10 seconds. Each time i started up the car i had zero issues with getting car turned on. This issue only occurs when i have just put gas into the gas tank and i'm starting up the car. Filler neck has been replaced, fuel sensor and have even had a evap test done for leaks and the issue is still around. I've had a diagnostic done and the code came back as the car is releasing too much fuel. I don't remember the code or the exact wording but that was what the code was saying.
Canister purge valve recall (cpv) and prior powertrain and pcm recall issues. History involving powertrain, pcm and cpv. Check engine light (cel) came on a few years ago and the car could not restart. Could have had an accident. Recently, in the summer 2019, cel on and gave a code about faulty catalytic converter when i spent $106 at green ford to read and diagnosis the code. The light went on and off and on september 8, 2019, the car stalled and/or would not start back up many times when the cel was on. The car would not crank the next morning, twice, on the way to green ford, and waiting on recall to be performed.the car has 151,000 miles and is a one owner vehicle. The powertrain, pcm and this current issue has been the only issues that seems to be connected.
The contact owns a 2012 ford focus. While driving approximately 35 mph, the vehicle shook without warning. The failure occurred for approximately four years. The contact also stated that the vehicle was repaired per nhtsa campaign number: 19v515000 (fuel system, gasoline), but the failure continued. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000.
On oct.4, 2019, our 2012 focus suddenly had a hard start and smelt of gas fumes in car.took car in and had repair done which consisted of sender(bv6z-9h307-av) and gasket(4l3z-9276-aa) and paid out of pocket.just under 2 years ago, had an issue where fuel tank got sucked up.tank(bv6z-9002-e) was replaced along with same sender and gasket as listed above plus tube as(bv6z-9d289-b)paid out of pocket in dec. 2017 but was just recently reimbursed due to a recall.i hope this will not be a continuing repair we need to do every couple of years since a recall 19s22 was issued .
Ford sent us a safety recall notice 18s32 (nhtsa recall 18v-725). We scheduled an appointment with the dealer, bill talley ford, inc., in richmond, va to do the work as outlined in the recall notice. The dealer refused to do the work opting instead to tell us that "it was not necessary".
I received a letter from ford in may 2012 regarding customer satisfaction program 12b37.the issue with the car was rough/jerky automatic transmission shifts & roll back when transitioning from the brake pedal to the accelerator pedal.my husband took the car into the ford shop to have this issue corrected on 6/8/2012.everything seemed to be fine but both issues started up again and became more frequent.my husband again took the car back to the ford shop on 1/2/2013.my husband was told that this is the way the car drives.but the ford shop took the car and said they would take a look.we were given the car back the same day and were told that they reprogrammed the car and that everything was working fine.that evening i was about to merge onto the highway but the car would not accelerate.i pushed the gas pedal almost all the way to the floor and the car wouldn't go faster than 30 mph.i was almost rear ended by another car.luckily the driver was able to swerve into the lane next to me.i got off at the next exit and took the local route home.the next morning i took the car back to the ford shop.at this point, the car was driving completely normally.i explained what happened the night before.they wound up keeping the car for 2 weeks.i was told that they couldn't figure out how to fix the issue and had to call ford to get instructions on how to correct the problem.during this time, i placed a call to ford and filed a complaint with them.we received the vehicle back and everything seemed to be fine but slowly the same issues showed up more frequently.today (5/13/13), i've taken the car back to the ford shop.i was told that they would check it but that this may just be the way the vehicle drives.i am very disappointed ford hasn't been able to correct the problem properly.
My car randomly started stalling out while driving. A check engine light came on, and when i took it in to get read, the mechanics told me they were the codes pertaining to the recall on this car for the purge valve malfunction. The local dealer will not grant me an appointment to look at it and complete the recall for another 5 weeks.....my appointment isn't until october. In the meantime, i dont have a safe vehicle to drive, as the chances of me getting rear ended are high. The vehicle stalls out 6 to 7 times every 40 miles.
I had my car at the dealer 5 times for transmission problems under warranty. 2 months ago i had to pay over $2500.00 to have repaired out of warranty by an independent repair shop. The purge valve is alsobad, they sent a recall bot cancelled it. My gas gauge has not worked in over 3 years, the sound system also has not worked in over 3 years. The dealer said there has been multiple complaints. The fan for the heat/cool only works on high(4). The ignition also is a problem, my mechanic said that he knows of many ignition problems on the focus and other ford models. I did receive a lemon law settlement a few years ago which wwas nothing compared to all the problems and expenses.
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline). The part was not available for the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer and the manufacturer were not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
The rpms on my vehicle kept falling and causing my car to stall and even 'die' in traffic.i took it to a mechanic who told me that there was a problem with my evap sensor, fuel pump and gas tank.the sensor and gas pump are malfunctioning and causing the problem and sucking the plastic gas tank up and into the pump causing my car to die while in traffic.i was driving on a major highway doing 65mph the other day and this happened causing extreme anxiety about the possibility of being rear ended by someone not paying attention.i have looked this up and i am not the only focus owner with this problem.this problem has been happening off and on for about a year and is starting to happen morevoften and getting more severe.
I got my car started and pulled out of the parking space i was in and parallel with the street i was planning on pulling out into when the engine cut out on me. Fortunately i had not pulled into the street as i had planned when the engine quit on me. I kept trying to start the car and it seemed like the car would be about to start with just another second or two more as the starter was turning. The fuel gauge kept lighting up along with other lights though i had 3/4 of a tank of gas. I had to have the car towed friday evening to the dealership and after they had my car for 4 whole working days, at about 11 am on the following friday they finally figured out what was wrong with my car. I have a platinum warranty and at roughly 43,000 miles the dealership is going to charge me nearly $1700 for fuel filter, fuel pump and emissions in addition to the rental car i've been paying out of my pocket while they figure out what is wrong with the car, order parts, (the parts to take 3 days) and fix the car. I think this is very unreasonable for a car of so low mileage and could have gotten me injured or killed if i had pulled out into the street and the light changed when the car quit on me.
In october of 2015 the transmission failed completely while i was driving in the center lane of a major highway. The fault was in both the transmission control module and a broken seal and clutch. Even after repairs were made the transmission remains problematic. Then in may 2016 the fuel tank collapsed while i was driving it on ga 400, a major interstate connector. This was the result of a stuck valve. The fuel tank was replaced, however less than a week later, the fuel tank collapsed again while i was driving it, this time however my daughter and her friend were in the vehicle with me.
Feels as if the car is going to stall while slowing down. After taking off after a complete stop it shifts hard or shakes and sometimes makes a grinding noise.
As i was driving my car driver side door open the latch does not work anymore and my car stalls i cannot tell how much gas i have because the gauges don't work it puts its doors open i'll be on 75 it just shut off i need to go to red lights is shift so far they go to stop sign i should solve the radio also just goes out and i have so loud starch sound screeching noise very loud and annoying my car also kranks when i want to create battery died quick.
The contact owns a 2012 ford focus. The contact stated that an abnormal fuel odor was coming from the vents and the vehicle reeked of fuel. The odor was so strong that it was a distraction to the contact and her family's health. The vehicle was taken to joe hall lincoln ford (1617 21st street, lewiston, id 83501, (888) 706-3381) where the mechanics repaired a door latch, but did not repair the fuel tank. The manufacturer was not made aware of the failure. The failure mileage was 97,637.
The contact owns a 2012 ford focus. While driving 70 mph, the check engine warning indicator illuminated and the vehicle stalled. The vehicle was towed to an independent mechanic (precision auto care in charleston, south carolina) who diagnosed that multiple codes leading to the fuel system reader were inaccurate; therefore, the vehicle was out of fuel. The fuel tank needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 119,000.
I just bought a brand new 2012 ford focus and i noticed shudder or vibration when starting to drive. I looked at the internet and found a this a common complaint among ford focus owners. Please help us in compeling ford to do something about this.
The contact owns a 2012 ford focus. While driving 70 mph, the fuel warning indicator illuminated and the vehicle seized. The contact had to go to a fuel station to place fuel in the vehicle in order for it to start. The contact took the vehicle to pennyrile ford (5505 fort campbell blvd, hopkinsville, ky 42240, (270) 886-8131) where it was diagnosed that the purge valve failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure and did not assist. The failure mileage was 125,000.
Check engine light came on and took it to ford dealership to get it fixed. They informed us that the purge valve was faulty which caused the fuel tank to be deformed. Total cost of fix is $1,000 plus and they also wanted to charge $321 to check the check engine light. After researching the issue, this is a known problem to ford and the dealership. This is a systemic issue and the part was already recalled on the fusion but not the focus, therefore, ford refuses to take responsibility for the part on the focus. The dealership said we could fix the purge valve only but the gas gauge would not read correctly. What kind of advice is that? a bandaid on a systemic issue due to a faulty manufactured part that causes the vehicle to be unsafe when driven. I have filed a case number with ford and they refuse to correct their faulty part. Ford recommended i file a complaint with nhtsa.
2012 ford focus stalling and shutting off on highway. Engine stalling and shutting off multiple times while driving. Check engine indicator on due to recall.
The car will cut off once you try to start it up after filling up the gas. It also stalls while you're sitting idle at a light. The gas gauge is also broken. It stays at full and moves around freely.
Have seen 2 recalls for this vehicle involving the locks/latches,fuel problems, and steering wheel locked up twice today for no reason.
The contact owns a 2012 ford focus. The contact stated that after fuel fill up the vehicle would take several minutes to be started. The contact also stated that while driving at various speeds, the vehicle stalled without warning. The check engine warning light illuminated. The vehicle was taken to bohn ford 3737 lapalco blvd, harvey, la 70058, and repaired under nhtsa campaign number: 19v515000 (fuel system, gasoline). The contact stated that after the recall was repaired the failure recurred. The vehicle was taken back to the dealer to be inspected. The vehicle was not diagnosed. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.
The car stalled while driving. The engine shut off and unable to restart. Had it towed to autonation in tustin and are refusing to fix it because part of the power module is broken. They are trying to say it has been tampered with. Reprogramming the power module is part of the recall. We have been without a vehicle for 3 weeks now, as this happened on 11/22. It stopped while driving on the highway which could have caused an accident. The car is not drivable.
Incident description:engine stopped and without warning while the transmission was in drive.engine light came on as the engine ceased running.it happened while the car was in motion, thankfully approaching stop sign.understand that this also results in the loss of power steering.the car is regularly serviced, well-maintained, and has approx. 94,000 miles.verdict from ford dealership mechanic:vacuum purge valve was stuck in the open position.the vacuum force that resulted damaged/warped fuel tank, and damaged the fuel pump.the purge valve, fuel tank, and fuel pump all must be replaced.cost:the cost of repairs is over $2000, plus towing the car, and the need for my family to get a rental vehicle for a week.misc:there is no recall for this item and this could prove exceptionally dangerous if it occurred on a highway especially since you lose power steering when the engine dies suddenly.
My check engine light came on coming home from work monday night and wensday i took the car to the dealership the dealership the next day and found out that the purge valve was malfunctioning and has collapsed my gas tank and i needed to replace the fuel pump, gas tank, fuel tube assembly. All cost $2000. The service tech stated there has been a lot of complaints about this and ford refuses to help
The contact owns a 2012 ford focus. When the contact attempted to drive the vehicle, the check engine warning indicator remained illuminated. The vehicle was taken to hawkeye ford (2027 us-34, red oak, ia 51566) where it was diagnosed with failure codes p144a and p0456. The codes indicated that the evap, purge vent, vent valve, fuel tank, and fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 130,000.
My car was a little less than half full with gas, went to fill it up because i was traveling about 45 min away. After i filled it up, tried to start car and would not turn over. Took someone else's car out of town, came back and it turned on fine. Then everytime i would get gas, it would not turn over, would have to pump the gas. Live where i had to park on a hill, once i tried to start the car, would not start. The gas was low, but not empty. I had enough for the car to start but it won't. Saw there was a recall with these exact same symptoms but said that my vin number was not effected.
Took my vehicle in for the recall on the door latches and they said everything was good and when l check the vin on the nhtsa it states that recall incomplete.also ford had a recall my ford focus in my 2012 year about the evap l have had code p0456 in relation to p0456 evaporative emissions system - small leak detected.ford supposely did a recall on this and supposely did work on my vehicle before l owned it, now it has same issue so l believe it was never changed out? i believe that recall was back in 2016 or 2017 or 2018?
On 8/27/2012 i drove off the car lot with 7 miles on my new car. I noticed a little bit of rough shifting as the day passed. On 8/28 the car started bucking and jerking during acceleration. There was little power on inclines. The problem progressively got worse through the day. I set up an appointment to drop off for service the next day. Took in for service on 8/29 and was told that the throttle body needed to be replaced. The car had 187 miles on it. On 8/30 i was told the car was fixed and i picked up my car. Within a few miles the problem was back, but worse this time. I had some slight noise coming from the engine when the car was bucking and jerking. It almost stalled on a busy highway in rush hour traffic several times while on my way back to the dealer. It was struggling. The car is back in service with 220 miles on it. Now they want to keep it for at least 3-4 days. 8/31 i was asked to drive the car with the mechanic to see if problem would reoccur. With the exception of a kick while pulling out of the dealership, the car drove ok, although we only drove around a block together. Sales manager says that if the mechanic can't find any further problem, then i have to take the car back into my possession since it's my car. He says that sometimes things happen and i have to deal with it and let the mechanics do their job. I've had the car in my possession under 30 hours since i purchased it on 8/27. The car also has an issue with rolling back on an incline.
Power steering assist failure warning light upon cranking the car, steering wheel impossible to turn but not locked up. Car hesitates/sputters at acceleration from stop
My wife received a recall notice notice (19s22) in january 2019. Concerned, she took the vehicle in for inspection on 1/10/19 to prater ford even though the vehicle was not experiencing any issue at the time. Prater for said nothing was wrong but insisted on reprogramming the pcm. As of recently, we are experiencing near stall during driving and trouble cranking and remaining cranked when refueling. Today (1/2/20) we tool the vehicle to prater for inspection under the recal. They confirmed the code p1450 (canister purge valve) was infact the problem related to the recal, however, they refused to perform the work because ford denied their repair order request (#093013) citing the recall had already previously been servied. I called ford and they confirmed. Therefore, when work wasn't needed they "serviced" the vehicle, however, when the real issue presented itself they refuse to repair the problem. We are concerned for the safety of the occupants, including our two children, as the problem can increase the risk of a crash. Also troubling, is ford and the dealerships shady attempt to circumnavigate the recall by claiming work was done though it wasn't needed. We are hoping you can help or advise us in the matter.
The family has taken all three of our ford vehicles to the same dealership for service since we purchased them and they have not taken recall action. The focus not only has this recall but the shudder recall, that the dealer advised that it would cost us $1,500 because the recall requires clutch replacement. We received notices for the tcm, shudder/shaft seals, and cpv with no actions taken. The family's record is that our maintenance schedule has been consistent visits with the dealer's assigned return dates and nothing less. The family should not have to pay for a recall for that kind of money. That amount should be doubled and submitted to us as a down payment on a new ford vehicle. We are not liking what sexton ford told us though we have been nowhere else for maintenance except them since day one! now, we are being notified of nothing being done iaw what supposed to had been done already.
The contact owns a 2012 ford focus. While driving various speeds, the vehicle shut off and lost power on occasion. There were no warning indicators illuminated. The failure recurred several times. The contact later received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline). The vehicle was taken to town and country ford (704-557-0596, located at 5401 e independence blvd, charlotte, nc 28212) where the recall repair was performed. The contact stated that the canister converter was not replaced and the failure recurred. The manufacturer was made aware of the failure and referred the contact back to the dealer. The vehicle was not repaired. The failure mileage was approximately 151,000.
I was driving on abusy highway where the speed limit is 70 miles per hour, and the car suddenly slowed down while i was stepping on the gas, until it stopped and then cut off in the middle of i-40, while other cars sped by me swerving out of the way in order to not crash into me from behind.i then took the 2012 ford focus se to my mechanic, and after he investigated the malfunction, he said he observed the gas tank of the car "breathing in and out like a diaphragm or a lung" due to an excessive vacuum, which he thought had also damaged other parts of the fuel system beyond just normal wear and tear, resulting in other fuel related error codes.the mechanic told me to take the ford focus to a ford dealership right away, because a fuel tank moving in and out that way, causes fissure cracks to develop inside of it that could cause a tank to leak gasoline or rupture during a crash, potentially causing an explosion and/or fire.the mechanic also told me he could not imagine that ford motor company wouldn't remove and then replace the fuel tank on my car, because not doing so in his opinion would be extremely dangerous.the dealership that is representing the ford motor company who will ultimately approve the replacement of the fuel tank or not, attempted to and would have given the car back to me in an extremely dangerous condition rather than making the necessary repairs that ford motor company is being forced to fix by the us government.
Ford has a tsb for a known issue of the evap purge valve malfunctioning and causing the fuel tank to collapse. I fueled my vehicle up this morning and, upon starting, it stalled. I started it again, and after pumping the gas, it stayed on.the check engine code is p0441a.
The contact owns a 2012 ford focus.the contact stated that while driving approximately 65 mph, the service engine light illuminated continuously on the instrument panel and the fuel gauge became erratic. The failure occurred previously and the dealer replaced the evaporator canister purge valve but the failure recurred.the vehicle was recently taken to the dealer, who indicated that the fuel tank and valve would need to be replaced.the vehicle was not repaired.the manufacturer was notified of the failure.the approximate failure mileage was 48,000.
My daughter bought a 2012 ford focus sel abot 2 weeks ago in 1 week she ran out of gas and fuel gauge was marking a 1/4 quater tank we filled the gas tank and it was working fine on 4/19/21 same thing happen on the highway marking 1/4 quater tank but it shut off twice while driving no 1 got hurt or no accident 1 time it was on city street the other on the highway at midnight
Car will stall out when stopped.gas needle will not work sometimes.echeck engine light will come on and go off when gas it put into the vwhicle.it
After receiving recall information, regarding recall 18s32, the vehicle was taken to the dealership for repair in mid-november 2018.the dealership advised that the recall was remedied.in may of 2019 the vehicle displayed signs that the issue was not resolved.for example, using excessive amounts of gasoline and emptying the tank while the gauge was showing fuel was present; also, the vehicle would stop moving while engine was still running.after being diagnosed by two different dealerships, the most present diagnosis is that recall 18s32 is the issue and now ford is refusing to fix the vehicle. The car had to be towed five hours from the location, due to safety concerns, to a dealership who diagnosed that the recall had not been resolved only to be informed that ford refused to cover the expense of the recall.
The purge valve of the fuel system was stuck open causing the pressure differential to crush the fuel tank because of the vacuum effect. All other parts of the fuel system have been overheated because of the inconsistent fuel flow so they all have to be replaced.the entire fuel system including gas tank.the car would stall or want to stall while driving on streets, stopped idling, and driving on highway causing very dangerous situations. This would occur everytime you would drive vehicle.the problem started in september with no warnings and finally was so bad on october 13th i had to take it to the ford dealer to get evaluated the car couldnt be driven anymore.
I'm writing to complain about how ford handled the safety recall 18s32 / nhtsa recall 18v-735 . When i got the letter in the mail that my car was recalled for this part that could cause the gas tank to collapse i took it to my local ford dealership and they reprogrammed the valve , which to me is just putting a band aid on the problem and not repairing it. 11 months later the part failed and when i took it back to the dealership to have it replaced they charged me for the repair. After talking with ford motor company they are telling me that this is their policy. My opinion is that the part should have been replaced on the first visit. This will cause safety issues if left with the faulty part on the car. Can you check into why ford has such a policy in place ? thanks, scott
Recall 18s32 was done 08/2019no problem found 12/2019 fuel tank become deformed ford will not honor the recall
My car stalls constantly and while driving i have to put it in neutral and restart it. Ford says it's a purge valve problem, with the gas tank being unable to relieve pressure (or allow air in) as gas is used. From what we've read online many many people are having the same problem. Supposedly it's a $2,000 fix. I have stalled in an intersection before. It was scary.
Car stalling while driving. Dealership runs codes and determines it's the fuel tank. It will have to be replaced. $2k for parts and labor.
Upon making a left turn vehicle completely powered down with no warning, after a second an audible beep and "stop safely now" message appeared. Vehicle had to be towed to dealership.
On 10/14/16 my wife complained that there was a smell of gasoline around her car.i walked out to the driveway and there was a strong smell of gas.she told me she had just filled the gas tank and confirmed that she does not top the tank off.i jacked the car up and found that there is a yellow plastic ring where the fill hose is attached to the gas tank.that ring is cracked and gas seeps out from there.we found that it doesn't leak if she has less than half a tank of gas so she usually keeps it that way until i have a chance to pull the gas tank out.
When you depress theacceleratorpeddle the rpmsmax out .it will studder for a few second then the rpms will plummet to zero or one.the engine stalls while in motion.while operating the vehicle on a straight flat road.the rpms are all over the engine looses power surges and cuts out.when driving up hill or an incline the engine will loose up to half its power and the car will derastically loose acceleratorpower.the steering is irratic .it shakes and causes the vehicle to lurch .it is unsafe to operate on public roadways.since recall service i've had to return thecar to therecall service provider.the car now has so many problems it sits in my driveway.since october i've paid full coverage insurance for a car the ford motor company and sub sitiary companies of that company refuse to honor their re-calls and services stemming from those recalls.*dt
Car has pressure in fuel tank and is starting to deform. The car is also stalling every time i fill the gas tank.
The contact owns a 2012 ford focus. The contact stated while driving at various speeds, the vehicle stalled without warning. The vehicle was taken to (al packer lincoln 1550 n military trl, west palm beach, fl 33409) where the vehicle was partially repaired under warranty. The contact was informed that the vehicle was over the mileage for the completion, because the vehicle had exceeded 100,000 miles. The manufacturer was notified of the failure however, the dealer information was confirmed. The contact referenced the failure to nhtsa campaign number: 18v735000 (fuel system, gasoline). The approximate failure was 132,000.
Vehicle would stall out when coming to a stop at red lights, stop signs or hesitate when starting to go. The vehicle would also lose power during normal operation and if it stalled out it would take a few minutes or longer to start, causing traffic issues. Fuel gauge would read 3/4 of a tank and be empty. Took to dealership several times and had computer reset to fix issue but did not fix it. Then another dealership advised they had another focus with the same issue and had to replace fuel tank, purge valve and fuel pump because the fuel tank had collapsed inward. They checked the fuel tank on my focus and it had also collapsed inward. Had fuel tank, purge valve and fuel pump replaced and now it runs like it should and gauges work. Was advised that this issue causes the vehicle to into limp mode which causes car to stall. This repair cost me $1586.02! this is a very serious issue and a hazard to the occupants. This issue has been going on for about the last 4 years and it took this long to discover what was causing it. I've had the vehicle for 5 years now.
The first incident occurred at a gas station. I filled my tank, turned my car on and put my car in drive as usual. As i took my foot off the brake, my car started to roll backwards.there was no dashboard lights on at this time.as i was driving home, the check engine light came on. I went home to research places to take my car to be checked. I left back out and when i started my car, the check engine light was no longer on. I restarted my car several times and drove back and forth to see if the light would come back on and it did not. The light did not come back on for about 2 weeks and when it did, my car stopped while i was driving. I was able to restart it but it was scary having my car stop while driving. I filled up my tank this morning and when i tried to start it, it did not start. It did start after a second try.
"purge valve"-my vehicle was taken into red mccombs ford due to a p0420 code which is a problem with the catalytic converter.before the engine light came on, i had not had any performance issues or noticed any problems while driving or idling on any type of road.the car has 79,479 miles and the converter would be covered under the factory warranty.i was told that the converter went out because the purge valve got stuck open which caused severe damage to the fuel tank and fuel pump and that they would not replace the converter until i paid $1,900 to get the other problems fixed.i did not have the money to get the other problems fixed before the factory warranty expired, therefore i will need to pay an additional $1,700 to have the converter replaced once the warranty expires.i was told that the problems with my car could cause it to lose power and leave me stranded on the road.i am concerned that, other than the engine light turning on because of the converter, i would not have known anything was wrong with the car until it could have died on me in the middle of the freeway.i have had so many problems with this vehicle and by the looks of the complaints on nhtsa, there will be many more serious problems to look forward to.i do not feel safe in this vehicle and ford has done nothing to fix these problems.i am hoping to sell it back to them this weekend.i will never by ford again.
Car at stop engine revs from low to high, if you press on the accelerator the engine will die even when you are in motion.sometimes the engine will just die when you press on the accelerator.in traffic on highways this is extremely dangerous.the cost to repair this default in design was $889.18 at the ford dealership where the car was purchased new.that is an egregious charge for a common complaint about this care. Per the internet research we have done.ford says the car is out of warranty and take it up with nhsta so that is what i am doing.
Ever since i have owned this car since may 2012 it has shuddered when driving, stalled while driving, and shakes and does not increase speed when the accelerator is stepped on.the car now does not even start when it is turned on, despite the battery being good.car was towed into dealership several times and they supposedly fixed it.did several repairs to it but to this date it still shudders and stalls while driving.the latest repair they did was to fix the alternator...we will see....have come to the conclusion this model has several defects and would term it as a lemon.it barely has 60,000 miles on it and a car this new should not be having these issues as they are safety issues and i fear for me and my childrens lives and safety as this car does not function safely and stalls when we are driving!when i expressed my concerns to ford over these issues they took no action except to tape record my complaints...they do not care about these safey issues....the car has been in the dealership service center four times in the last four months....the last repair bill cost me $650....but i have no faith that they (ford) have fixed the problems.....i am fearful to drive this car but i am a single mother and cannot afford to trade the car in for another as the ford sales person told me no bank would loan me money on another car as i owed too much on this lemon that ford has sold me....ford was of no help and does not care....i told them that it would take someone dying in a car crash from these defects in order for ford to do something about these issues.....these issues happen while the car is in motion and when it is sitting still...the car will not start and has to be towed into the repair shop...
The contact owns a 2012 ford focus. The contact stated that the check engine indicator illuminated. In addition, the front driver's side wheel was wobbling. Furthermore, the engine stalled and the vehicle was pulled over to the side of the road. The contact had to restart the vehicle and the check engine indicator turned off and on. Thornhill ford lincoln (u.s. 119 north 500 ford fairlane, chapmanville, wv 25508, (304) 855-8300) stated that there was no warranty coverage; therefore, the contact would have to pay for diagnostic testing. The contact received a recall notice for nhtsa campaign number: 18v735000 (fuel system, gasoline) and took the vehicle to the same dealer for the recall repair. The failure recurred after approximately one month. The dealer wanted to charge for another diagnostic test. The manufacturer was not notified. The failure mileage was 53,000.
Tanque esta desforme por segunda vez.se realiz la primera campaa 18s32 luego de 6 meses presento el mismo problema.
Automatic transmission does not shift smoothly.intermittent vibrates, bucks, hesitates, slips & jerks.can't rely on take-off acceleration whether it will engage properly, pulling into traffic is very dangerous.stop and go traffic is very dangerous.it's like someone driving a stick shift and not having the clutch & gas in sync, only it's an automatic so you can't do anything about it.i have had the car in to the service department on 3 occasions.the first time the tech laughed at me and told me it was just the "new" 6-speed transmission.2nd time, they replaced some parts in the transmission.3rd time, they had the car 4 days & said there was nothing out of the ordinary happening.there is definitely something wrong with this transmission, and ford needs to do something to fix them before an accident happens.
On sept 8 2014i was driving home from work and once i got off the highway i noticed that my car was slowing down and the battery and oil light was on the next thing i knew my car shut off i restarted it and took it to the dealership ( since it is still under warranty ) to get it checked out. The service dept told me that it was the fuel pump and they were ordering the part but that was a lie not only did they not fix the problem it has gotten worse the car runs out of gas even though there is gas in the car it shuts off at slow speeds and the dealership basically told me that a 2 1/2 year car is covered under warranty and told me its going to be 2000.00 to fix it!! but on the bright side if ford recalls the part then i could get reimbursed really!!
Car stalled and lost power while driving, was able to coast into a parking lot. Car would not restart, and had it towed to the dealer.diagnosed and say the purge valve failed and that they need to replace fuel pump, and tank, for $2k.
My 2012 ford focus sel has turned off completely while driving multiple times on the highway and freeway, i have been stranded multiple times during the day and night due to it shutting off randomly. I have been stranded in parking lots multiple times due to the car not allowing me to go in reverse. I have replaced the car battery multiple times! my gas cap has popped off while putting in gas, i have faulty windshield nozzles washing system no longer spray water, i have a faulty back light i have replaced the bulbs multiple times every few months. The heating and air conditioner will sometimes work. The color lighting in the car no longer works, on the sun visor the mirror cover has popped off on its own. The cause of all these problems are unknown i believe the car was entirely built poorly with no thought process what so ever. I have never driven a car with so many problems let alone such a dangerous deadly car. These issues continue till this day and i am still stuck paying for a car that is completely not worth my money or my life.
Almost killed my self when lurched into intersection because clutch acted up, something it has done since night used. I trusted ford, had no idea of transmission problems. Tranny has been done twice at ford, no luck still bad. Mad as hell.
I had 2 recalls on locks and fuel pump and now today @7:00am i have transmission melfunction. I will never buy a ford again
The contact owns a 2012 ford focus. While driving 65 mph, the instrument panel lighting turned off and the battery saving warning message illuminated. Shortly after, the check engine and abs warning indicators illuminated. The contact stated that the vehicle seized in the middle of the street and was unable to be driven. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 18v735000 (fuel system, gasoline), but the part was not available. The manufacturer and dealer were not notified. The failure mileage was 155,000. Parts distribution disconnect.
Car is shuddering, vibrating, rolling backwards on inclines, stuttering bad gas mileage at low speeds between 0 and 20 miles per hour.the car has been in 4 times to the dealer beginning on 5/3/12 through 11/14/13 it has been reprogrammed 3 times and a new transmission replaced it which has solved the problem temporarily but starts happening again.when driving in or pulling out into traffic because the car either hesitates so bad or just wont move for a few seconds. Needless to say there have been many close calls.the dealer has been proactive in working with me however this is not a dealer issue this is a manufacturers issues.
The contact owns a 2012 ford focus. One year after the vehicle was repaired per nhtsa campaign number: 18v735000 (fuel system, gasoline), the check engine indicator illuminated. The contact stated that the vehicle had not experienced a failure prior to the recall repair. The contact called zeigler ford plainwell at 269-685-5801 (located at 1260 m-89, plainwell, mi 49080) where the recall repair was performed. The technician informed the contact that it sounded as if the canister in the fuel tank was fractured. The technician stated that the part was already repaired per the recall and would not be covered again. The manufacturer was made aware of the failure and referred the contact to nhtsa. The vehicle was not repaired. The failure mileage was approximately 124,000.
My husband was driving my car home from work and it began sputtering. Luckily there was a residential road nearby and he turned off the business hwy and the car died. It wouldn't start and was acting like it had no gas even though it had over half a tank. It had to be towed. It has now been in the shop for 3 weeks waiting on a back-ordered fuel pressure sensor. It's only a few years old. This is the most frustrating thing!!!
2012 ford focus known to have transmission problems.brakes rumble when beingpressed.i am concerned about the safety of the transmission.i have seen that ford has known about this problem. What is ford doing to correct this problem
I have a 2012 ford focus seli i recently went to a ford dealership to get my purge valve replace because i seen online that my particular vehicle was the same type of vehicle that the government had placed a recall on it because of the purge valve is becoming 40s i have the same issue and i tried to go to ford to get it fixed they told me that since it was already fixed they can't fix the issue again no i only have the car for only nine months and within the nine months is became a became faulty. I need for to be responsible for replacing their defective device is that they fail to build properly
On my way to the dealer to deliver the car for shuddering from stop to first gear, the car failed to engage in gear when i depressed the accelerator.i pressed the accelerator harder and the vehicle lurched into gear, and commenced up the hill from my house - the car then appeared to go into neutral on its own, thus no propulsion, then on its own slipped back into gear.as i made my way onto the main road, i proceeded cautiously unsure if the car would stall out or if i would even make it to the dealership.i did make it, but along the way the car slipped in and out of gear indiscriminately several times, leaving me without power for several seconds at a time.what if this were to happen on the highway at 65 mph?i drove in the breakdown lane with my flashers on to avoid being hit from behind.my dealership arundel ford has had the car in the shop since that day, and has agreed to replace the clutches, but tells me the parts are not going to be available until december 11 at the earliest.this is completely unsatisfactory.i have very little faith that the car will ever be safe to drive.
Incidence occurred twice in 2 day period."stop safely now" error occurred while driving the vehicle.1st instance was while breaking as approaching a stoplight.2nd instance was while accelerating on freeway onramp.both instances i lost all engine power and could no longer accelerate.i had to coast to a safe spot to put the car into park and turn off the vehicle but was able to restart it and drive to dealership for repair.serious safety concern with this vehicle as driver may not have ability to coast to safe stop while driving on freeway or busy traffic.after researching online, there is rampant occurrence of this exact failure being described on vehicle owner forums for ford focus electric both 2012 and 2013 models.
Vehicle stalled in the middle of the road and did not turn back on. The vehicle was towed to the ford dealership.the electric fuel pump, fuel pump assembly, and sender was replaced.
19s22 recall. I was driving home from port huron to clinton township.my car went from 70 mph hour on the freeway to 35 mph.absolutely no warning.i cannot accelerate more than 35 mph. The very next morning i brought my car into the ford dealership at 9 mile in harper because the same problem had occurred months before in may.i told her that same thing happened before my car is not accelerating my rpm shot up and i cannot go anywhere so she asked me to bring it in i did i asked her about the outstanding recall on the car she told me that her guys forgot to look at it.fordhad my car for a week i lost my job and i also do lift on the side so i'm out $1200 just in the week. They called me, and said itll cost around $2k for the clutch system.that's funny because i don't use the manual side of the car but apparently it'sbuilt into the transmission. So again i asked about the recall. It clearly states on your website that if ford has to do the recall and there's any other repairs that need to be done with for the cause of all of this that the parts and labor are free. They charged my dad's credit card $1938.78. I asked her again but there was a recall down on the car she said oh well we did the recall and that was for the purge valve i said ok well where is that located she told me was in the engine so you didn't do the recall 1st you just went straight for the clutch?then you're telling me that had nothing to do with it well how do we know now after he took the 2000 and even admitted that you didn't do the recall 1st gear went straight to the clutch system so if you wouldn't did the recall 1st i wouldn't have been out $2000 if you just did your job.then i pick up the car. And the same thing happened again, and the check engine light came on. So again i had to drop it off.
The contact owns a 2012 ford focus. While driving 50 mph, the vehicle shut off without warning. The contact was able to coast the vehicle over to the side of the road. In addition, the contact observed that the fuel gauge was on one fourth of a tank. Later, the fuel gauge indicated a full tank when the contact had not filled up the vehicle. The contact called aaa who stated that due to the indicators illuminating, the contact should add fuel. The contact added fuel and the vehicle started on the first attempt. The local dealer was not contacted. The manufacturer was notified and did not assist. The contact was referred to nhtsa. When the contact shut off the vehicle, it responded as if it would not restart. The contact currently adds fuel while the vehicle is idling. The failure mileage was approximately 102,000.
Was sitting at a stop light after leaving work and the "stop safely now" message appeared. Car would not move. After several cycles of turning the car on and off, opening and closing the driver door, locking and unlocking the car, it managed to reset itself and work again, only to have the problem recur about 5 minutes later, requiring the same steps to resolve the issue. The car worked normally the rest of the day after i arrived at my destination.
Check engine light illuminated while driving to work. The light was solid not flashing. Fuel gauge was at 1/2 tank. Its a 50 mile drive to work. Fuel gauge indicated 1/4 tank when i arrived at work. On the drive back from work heading straight to the dealer ship, fuel gauge was dropping quickly. Stopped to get fuel. Filled tank. Vehicle would not start. After waiting several minutes between attempted starts, on the fifth attempt it started very roughly. The drive to the dealer ship the car did not run correctly.
Takata recall. First the headlights stopped working with no way to fix it. They randomly cut off at night while driving. Next, the car will shutter and cut off while driving. The car will no longer start. All the incidents were on a highway in valdosta georgia.
Takata recall i'll be driving and my car stalled often and has cut off on two occasion .then my engine light came on.i was driving happen to be at a stop sign and theand cut off and rolled had to restart.when ever i stop the car it take time before it speeds up.
While coming to a stop,the stop safely now warning chimed and vehicle lost all power.it would not go into park, or neutral to allow it to be pushed off the road.after several minutes of powering it on and off it eventually restarted and worked without incident until recently on 8/15/13 the same message occurred at a stoplight and the car again lost all power.after about 2 minutes it started and ran ok.
Vehicle would lose motive power in long turning off/on ramps when fuel level got down to just above a 1/4 tank at first then as time progressed the same issue would occur in highway traffic. Narrowly avoided accidents on several occasions due to this. Vehicle never threw a code for anything, it would just stop running. I took vehicle in to dealer to perform manufacturer recall 18s32, they just reporgrammed it and gave it back. Problem got better at first but did not go away. Since the recall work another recall has come out and the level of fuel i need went from above 1/4 to above 1/2 a tank of fuel. When the fuel gauge reads 1/2 a tank the vehicle will take between 7 and 8 gallons of gas (the fuel levels on the gauge are wrong) this morning i lost motive power on the highway in traffic at low speeds with a full tank of fuel and it finally threw the code p00c6 twice, which after looking it up i identified this to be something along the lines of insufficient fuel pressure at the fuel rail. I plan on turning the car in to have the second recall for this issue performed in the next few days and, according to the recall from ford, this should constitute replacement of several components in the fuel system. I want this on record before taking the vehicle in. This issue has been ongoing and has made me late for and miss work on several occasions.
This car has had transmission problems with the dual clutch automatic transmission it will shudder when changing gears, rollback, come close to stalling. I took the car in to be "reprogrammed" back in june of 2012 it drove okay with only minor hiccups with transmission until october 20, 2013. The car has less than 22,000 miles on it and the car is now not shifting properly. I put the car in drive and it was like i was still in neutral, once it did get going then it did not shift into 2nd gear properly. The car is not safe to drive. I will be taking back to dealership once again to reprogram hopefully at no charge. This car is a lemon and needs to be on a mandatory recall.
Purchased a 2012 ford focus in december of 2014.the transmission has had shifting issues almost the entire time that i have had the vehicle.in may, the transmission began stuttering at low speeds.when reaching speed on an interstate on-ramp, the vehicle showed the message "vehicle not in park" and shut off as i was pulling into traffic.a day later when driving it, it stuttered again and the check engine light came on.took it, along with a defective part notice to the dealer for the automatic transmission clutch system, which the dealer said was the issue and supposedly replaced it under the warranty. The dealer also reset the "autolearn" feature in the transmission. For a few days it worked fine, then the stuttering and shifting issues began again.on august 8th, 2015 the vehicle was driven to the store, and worked as it usually did, with minor stuttering and grinding that appears to characterize the ford transmission.it was parked for roughly 30 minutes while in the store, upon starting and putting the vehicle in reverse, the transmission would not turn or gain enough power to propel the car out of the parking space.as it rolled back, it was shifted into the drive position, the vehicle began to propel until it went to shift and the car "missed" the gear and stuttered losing all momentum.this continued from every start/stop.stopped at another store, when came back out the car would not start on the first crank, and the check engine light came back on.the power issues to the transmission on take off and the missing gears continued all the way to my home.
My car had a safety recall on it,it said it needed a fuel tank,fuel pump,evap control module and 2 evap canisters,ford said the recall was closed and would not fix my car,so i took it to mechanic to get all of this replaced and ford will not sell him a fuel tank for my car because it had a recall on the vin number.now what do i do? how can i make ford fix my car?
I ordered the car from ford in 2011 as soon as they allowed orders. I have approximately 27,800miles on the car. I have yet to get the fuel economy that ford stated. I do both city and highway everyday and my combined fuel has not gone over 27 miles per gallon since i have owned it. I have even had it run out of gas on 3 separate occasions when the car was registering 30 and 34 miles to empty.
I brought my car in for the purge valve and fuel tank deformation recall. It was checked and determined to be fine; but 30-45 days after my check engine light came on and it began stalling when starting, especially after i would fill up my gas tank. The initial recall said it would replace faulty purge valves related to the recall but since my car was checked already that i had to pay for the repair. My spouse also has ford focus and his was recalled a second time for the purge valve but mine was not included in the second recall. I think it had been malfunctioning for years. After i paid for the purge valve replacement my mpg went from 26mpg to 32mpg on the same driving patterns i've always had.
While in columbus, ohio, caught in heavy traffic, uphill, a red "transmission malfunction!" light went on, and the car immediately started shuddering and lurching forward. I was only going 5 - 10 mph in traffic, but the car was also shaking and when i came to a full stop the rpms would go up and down
The contact owns a 2012 ford focus. While driving approximately 45 mph, the check engine warning indicator illuminated and the vehicle lost acceleration. The vehicle was driven to the dealer where it was diagnosed that the purge valve was malfunctioning and needed replacement. The contact also stated that the vehicle experienced this failure for about a year and half. The dealer had to replace the clutch under a recall. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
The contact owns a 2012 ford focus. While driving various speeds, the transmission began to hesitate in a jerking motion and the vehicle stalled without warning. After waiting ten minutes, the vehicle restarted and resumed normal operation. The vehicle was repaired under the manufacturer's customer satisfaction program where the transmission control module was replaced; however, the transmission continued to exhibit hesitation after the remedy was performed. The contact mentioned that the rear exterior passenger side door failed to unlock until after numerous attempts. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 45,000. Updated 04/08/16*ljthe consumer on a regular basis, while the vehicle was running,passenger had a difficult time exiting the vehicle. The door locks were difficult to unlock. The consumer had to press the door lock repeatedly before they would unlock. The consumer also stated the vehicle would stall at times at intersections. Updated 04/14/16
Vehicle central locking system locked the car while parked with the keys in the ignition.locksmith was called to force entry.alarm did not activate when door was opened.
I turned onto a residential street that has a steep grade. As i accelerated uphill, the trunk opened without any input from myself (driver and sole occupant of the vehicle). The doors and trunk were locked at the time of occurrence. There were a few items in the trunk when the incident took place, none of which exited the trunk.
I purchased my 2012 ford focus in july of 2016 with 29,000 miles on it and i was aware of the transmission problems when purchased. However was not notify about my door latches unable to close. Apparently october 3, 2016 ford decided to send out a recall letter claiming that my doors won't close while driving or just won't close. Asked me to take my car to the nearest dealership to get my car repaired. My back driver door just stopped closing completely, i damaged my side of the door from stopping the door from coming open. My nearest dealership told me that parts weren't available for my car and that i'll have to wait until next year to get my car fixed. I begged them to do at least something to keep my car doors close and they tied my seatbelt to my back car door to prevent the door from opening. However my front passenger door still opened and stayed open randomly which cause a few of my friends to fall out of it! my car was like that for about three months. Then they finally "fixed" it by putting replacement parts on it until the actual parts become available sometime this year. My front passenger door is even worst than before. Usually it takes me slamming the door three times before it closed, but now it takes more than three times and i have to slam harder!!! i've had enough of dealing with this car, i think it shouldn't be doing that when it was almost new!!!! also they still won't do anything with the transmission because of the "parts" which i think there's not going to be any parts. I don't even know what i purchased, if my transmission doesn't work or my doors don't close how can anyone considering this a car?!?! what did i buy?!?! this is outrageous!!! i don't know if one day if my front driving door will come open and i'll be flying out somewhere dead on the highway. I just don't feel safe and i wish someone would do something about this!
The contact owns a 2012 ford focus. The contact stated that nhtsa campaign number: 16v643000 (latches/locks/linkages) exceeded a reasonable amount of time for repair. The contact received the recall notification in june of 2017. The dealer (roberts motors, 4350 n alby st, alton, il, 62002) was contacted at 855-999-5497 and stated that the earliest schedule for an appointment was april 2,, 2018. The contact stated that was unreasonable, but took the appointment anyway. The manufacturer was not contacted or made aware of the failure. The contact had not experienced a failure per the recall. In addition, the contact stated that the check engine warning indicator illuminated intermittently. The vehicle was taken to the same dealer on a few occasions and was informed that there was an exhaust issue. When the vehicle was diagnosed a second time, it passed the emissions test. The vehicle had not been repaired. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2012 ford focus. The contact stated that the driver's side door latch failed. The vehicle was taken to the dealer where it was informed that the driver's side latch system failing to engage was not caused by a manufacturer defect. The vehicle was not repaired. The manufacturer was notified of the failure and informed that the vehicle was not included in nhtsa campaign number: 13v085000 latches/locks/linkages). The approximate failure mileage was 50,100...updated 07/12/16
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer had not yet been contacted because the interim notice indicated that the manufacturer would notify the contact when parts became available. The parts were not available within a reasonable time frame. The dealer (oliver ford lincoln, 1001 e jefferson st, plymouth, in 46563, (574) 935-1001), which typically serviced the vehicle, was not contacted due to the part delays. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
The contact owns a 2012 ford focus. The contact started the vehicle and the vehicle accelerated rapidly even with the brake pedal engaged. The vehicle failed to slow down and crashed into a cement wall. There were no personal injuries. The vehicle was towed to the contact's residence. In addition, the manufacturer issued a customer satisfaction program under reference number 123b7 (transmission control module) and after the recall repair was performed, the vehicle rolled away with the gear in park. In order for the vehicle to remain stationary, a block was placed against the two rear tires. Also, a strong antifreeze odor emittedinside of the vehicle and an oil leak was visible on the ground. The vehicle had not been diagnosed or repaired.the manufacturer was notified of the problem. The approximate failure mileage was 12,917.updated 08/23/12*lj updated 09/24/2012
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 05/31/17*lj*as
Drivers door latch failed to latch closed. Parts were unavailable in inventory.we were told that the part was not under factory warranty and no safety recall issued.three weeks later rear door on drivers side failed. Door will not latch closed. Car is at dealer awaiting repairs. We were given the same information, the parts are not under factory warranty.
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the contact was not able to get the recall remedied due to lack of communication by the dealer. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer and was informed that they would call the contact back with an appointment. The manufacturer was made aware of the issue and stated that the dealer would get back in touch with the contact; however, too much time had lapsed. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000 (latches/ locks/ linkages); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
The contact owns a 2012 ford focus. While attempting to exit the vehicle from the front passenger seat, the seat belt locked and did not unlatch. The contact called for assistance to force the seat belt to unlatch. The contact reported the failure to an unknown dealer in fort myers, florida, but the dealer did not return the call. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a local dealer. The failure recurred several times, but was not diagnosed or repaired. The failure mileage was 17,000. ...updated 10/23/17
I own a company with a fleet of vehicles, two of which are a 2012 ford focus. Both ford vehicles have had multiple door latches fail.i will submit a separate entry for the other vehicle to provide the vin# and details.the vehicle referenced in this document with the vin# above has now experienced three separate incidents in which a door latch has failed between may and august of 2014.each incident was a different door latch failing.this is a safety concern for my employee's out in the field because the door could swing open while they are operating the vehicle and cause an accident or an occupant of the vehicle to be ejected.
The contact owns a 2012 ford focus. The contact stated that there had been no failures until weeks after the vehicle was serviced for nhtsa campaign number: 16v643000 (latches/locks/linkages). The vehicle was repaired by champion ford lincoln (140 southtown blvd, owensboro, ky 42303, (270) 684-1441). The contact heard an abnormal noise in the area of the instrument panel and radio. In addition, the doors failed to lock. The contact felt that the recall repair failed to provide a permanent remedy. The vehicle was not repaired and the dealer indicated that the vehicle needed to be diagnosed. The vehicle was also included in nhtsa campaign number: 18v735000 (fuel system, gasoline), but the part was not available. The contact called to verify if field service action numbers: 14m01 (transmission clutch shudder/transmission input shaft seal) warranty extension and 14m02 (transmission control module) extended warranty coverage were serviced by the dealer with the manufacturer. The manufacturer was notified of the failures. The failure mileage was not available. Vin tool confirms parts not available.
2012 ford focus. Consumer writes in regards to recall notice 16v-643 and rear seats moved forward when the brakes were applied.
The contact owns a 2012 ford focus. The contact stated that the vehicle shuttered extensively and also that the speed failed to increase over 20 mph each time the failure occurred. The dealer replaced the transmission module but the failure persisted.in addition, the contact received notification for nhtsa campaign number: 16v643000 (latches/locks/linkages). The dealer was notified that the recall notice was received. In addition, the manufacturer had been unable to supply the part and the remedy for the recall repair for an extended period of time. The contact experienced the failure of the drivers door latch failing to unlock and was unable to exit the vehicle from the drivers side door. The latches failed to function properly for the doors from the interior and exterior. The failure mileage was not available. Vin tool confirms parts not available.
The contact owns a 2012 ford focus. The contact stated that the driver side door opened independently and failed to shut properly. The dealer stated that the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The vin was not available. The approximate failure mileage was 49,000.
The contact owns a 2012 ford focus. The contact stated that the rear passenger side door failed to close. The contact mentioned that the door had to be tied in order to remain secured. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 46,000. ...updated 09/12/16
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000 (latches, locks, linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was not available.
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). The dealer was unable to determine when the parts would be supplied to schedule the recall repair. The recall notice indicated that the parts would be available the second quarter of 2017. In addition, the contact stated that two of the four tires had low air constantly. The contact was to check with the manufacturer to determine the failure and when the recall repair would be scheduled. The failure mileage was unknown. Vin tool confirms parts not available.
The contact owns a 2012 ford focus. The contact stated the front driver side door would close or open independently. The vehicle was not diagnosed or repaired. The contact referenced nhtsa campaign number: 16v643000 (latches/locks/linkages) however, the vin was not included. The manufacturer was notified of the failure. The failure mileage was approximately 65,630.
The contact owns a 2012 ford focus. While driving approximately 55 mph, the driver side door unlocked and opened and the vehicle stalled. The contact was able to pull the vehicle over. The vehicle was towed to the dealer where it was diagnosed that the computer system needed to be updated. The vehicle was repaired, but the failure recurred. The contact inquired about returning the vehicle. The dealer was not willing to repurchase the vehicle. The manufacturer was made aware of the issue. The approximate failure mileage was 37,000. Updated 04/14/16*lj
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2012 ford focus. While driving between 45 and 50 mph, the front passenger leaned against the interior passenger side door and it opened independently without warning. The contact coasted the vehicle over to the side of the road and noticed that the front passenger side door lock failed. The contact drove the vehicle home using a cargo strap to keep the door closed. The contact called krause family ford of woodstock (195 woodstock pkwy, woodstock, ga 30188, (877) 808-3640) and was informed that the vin was not included in nhtsa campaign number: 16v643000 (latches/locks/linkages). The vehicle was not taken to a dealer and was not repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 112,000.
The contact owns a 2012 ford focus. Upon coming to a stop, the gear shift randomly shifted from drive to neutral without warning at any rate of speed. The contact checked the gear selector several times, which indicated that the gear was in drive; however, the vehicle failed to accelerate. The vehicle was taken to the dealer for diagnostic testing. The contact later received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages), which indicated that the parts may become available in the second quarter of 2017. The manufacturer was not notified. The failure mileage was not available. Vin tool confirms parts not available.
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000(latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
The contact owns a 2012 ford focus. While driving 30 mph, the doors on the vehicle locked and unlocked automatically and the tcm light illuminated. The contact stated that the failures occurred after the vehicle was repaired under a manufacturer recall for a system update. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,817.
The contact owns a 2012 ford focus. While driving 25 mph, the rear driver side door opened independently. The contact coasted the vehicle to the side of the road to close the door, but it failed to close. The vehicle was taken to paaco automotive group (1411 w marshall ave, longview, tx 75604, phone number: (903) 242-8800). The contact was informed that the vehicle was not under warranty and was advised to call the ford dealer. The vehicle was not diagnosed or repaired. The vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages). The manufacturer was not notified. The approximate failure mileage was 72,021.
The contact owns a 2012 ford focus. Within two weeks of purchasing the vehicle, it failed to start and the key was not recognized in the ignition. Also, the 6 speed automatic transmission failed to shift appropriately and the contact had to turn the vehicle off and back on due to the failure. There was also a sudden loss of eps and the steering assist fault warning indicator flashed. The vehicle became difficult to steer intermittently. The dealer (dave knapp ford lincoln, 500 wagner ave, greenville, oh 45331, (800) 717-3673) was unable to diagnose the cause of the failures. The vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages) and two manufacturer service campaigns (transmission clutch shudder/transmission input shaft seal - 14m01, transmission control module extended coverage). The failure mileage was not available. Parts distribution disconnect. Updated 08/03/17*lj
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 01/05/2017*ct
I own a company with a fleet of vehicles, two of which are a 2012 ford focus. Both ford vehicles have had multiple door latches fail.i will submit a separate entry for the other vehicle to provide the vin# and details.the vehicle referenced in this document with the vin# above has now experienced two separate incidents in which a door latch has failed between june and july of 2014.each incident was a different door latch failing.this is a safety concern for my employee's out in the field because the door could swing open while they are operating the vehicle and cause an accident or an occupant of the vehicle to be ejected.
The contact owns a 2012 ford focus. The contact stated that while driving at 45 mph, the rear driver's side door opened independently as the vehicle made a beeping sound and the vehicle's interior lights illuminated. The parking brake also engaged and disengaged independently several times. The failure recurred several times as the contact continued to drive home. The manufacturer was made aware of the failure and instructed the contact to take the vehicle to a dealer. The vehicle was taken to a dealer where it was diagnosed that the door latch failed and needed to be replaced. The vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages). Although vin tool stated parts not available, the dealer stated that the parts were available and that the vehicle would be repaired the same day. The approximate failure mileage was 40,000.
The contact owns a 2012 ford focus. The contact stated that the rear driver side door lock system failed. The rear driver side door lock became unlocked and caused the door to open while driving 35 mph. The vehicle was taken to the dealer where it was diagnosed that the door lock needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 05/02/17*lj
The rear door latch to our 2012 ford focus has broken under normal use and the door will not latch.fortunately we were not driving the car when the latch broke.we are now forced to use rope and bungy cords to keep the door closed.the car is unsafe in this condition and is susceptible to theft because it cannot be securely locked.ford has told us our vehicle is not included in the recent (august 4, 2016) recall notice of 830,000 cars and we are forced to pay over $600 to get the repair made.this is a serious safety issue and all i am getting from ford motors is a willingness to refund any money i pay to fix the car in the event the car is included in the recall.i do not want to have to chase after my money nor do i want to drive an unsafe car because of a technicality ford is relying on to avoid stepping up to make this repair. Thank you for your assistance with this matter.
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). The part to do the recall repair was not yet available. The contact stated that matthews ford (located at 100 w. Lancaster avenue, paoli, pa 19301, tel: (610) 644-4700) was contacted. The contact was notified that the manufacturer had not yet provided the remedy parts. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 ford focus. The contact stated that the rear driver side door latch fractured. The vehicle was not diagnosed or repaired. The vin was not available. The manufacturer was notified of the failure. The approximate failure mileage was 60,000. The vin was not available.
The contact owns a 2012 ford focus. While operating the vehicle, the door sensor illuminated, which indicated that the rear passenger door was opened. The contact discovered that the door had erroneously opened and could no longer be secured and locked. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
The contact owns a 2012 ford focus. While driving approximately 6 mph, the front and rear driver side doors failed to latch and caused the door to open while the vehicle was being operated. The contact mentioned that the failure occurred on separate occasions without warning. The vehicle was taken to the dealer where it was diagnosed that the latch needed to be replaced. The front driver side door latch was replaced. The manufacturer was notified of the failure. The failure mileage was 44,064.
The contact owns a 2012 ford focus. While driving approximately 30 mph, the driver side door opened on its own without warning. The dealer diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 121,000.
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure with the driver's side door latch. The failure mileage was unknown. Vin tool confirms parts not available.
The contact owns a 2012 ford focus. While driving at an unknown speed, the rear driver side door unlatched independently without warning. The contact mentioned that the door failed to latch. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2012 ford focus. The contact stated that the rear passenger side door latch failed, which caused the door to swing open without warning. In addition, the driver's side door failed to properly close and the latch also failed. The two latches were replaced by a repair shop. Months later, the contact received notification of nhtsa campaign number: 16v643000 (links/locks/latches), but the parts were not available. The dealer extended the courtesy of a loaner vehicle, but the manufacturer refused to approve the loaner vehicle. The failure mileage was not available. Vin tool confirms parts not available.
The contact owns a 2012 ford focus. The contact stated that all four doors failed to latch and remain closed. The contact mentioned that the latches were fractured. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 157,000.
The contact owns a 2012 ford focus. While driving 30 mph, the rear driver side door became ajar. The contact stated that the door did not close correctly nor was it staying closed. The door was being held closed with the vehicle's seat belt. The vehicle was not taken to a mechanic and no repairs were made. The failure mileage was unknown.
The contact owns a 2012 ford focus. The contact stated that the rear passenger door would not close. The vehicle was taken to anderson ford bullhead city (2585 az-95, bullhead city, az 86442, (928) 704-9850) where it was diagnosed that the pawl spring was fractured. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage and vin were not available.
The contact owns a 2012 ford focus. The contact stated that the front and rear driver side door latches failed. The dealer replaced the driver side door latches, but the failure recurred with the rear driver side door latch. The vehicle was taken back to the dealer to replace the door latches and they indicated that there was no manufacturer recall. The manufacturer was notified. The approximate failure mileage was 67,000.
The contact owns a 2012 ford focus. While driving 60 mph, the driver side door swung open independently and the door ajar warning light illuminated. The failure occurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 130,000.
The contact owns a 2012 ford focus. The contact stated that while attempting to close the rear driver side door, the lock failed to latch. The contact mentioned that a bungee cord had to be used in order to keep the door closed. The vehicle was taken to the dealer. The technician diagnosed that the latch needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2012 ford focus. While driving 20 mph, the front driver door opened independently. The contact mentioned that the door failed to latch and the door warning ajar light constantly illuminated. The vehicle was taken to the dealer where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was not repaired. The vin was not included in nhtsa action number: pe1600 (latches/locks/linkages). The manufacturer was made aware of the failure. The approximate failure mileage was 46,016.
The contact owns a 2012 ford focus. While driving at a slow speed, the front driver side door became ajar. The contact stated that the door latch failed and prevented the door from closing. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 90,000. Udated 09/22/16*lj
The contact owns a 2012 ford focus. The contact stated that the front and rear passenger doors would not latch and remained open. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 113,000.
The contact owns a 2012 ford focus. After closing the rear passenger door, the door latch failed. While driving, the front passenger door opened independently. The vehicle was taken to a dealer where it was diagnosed that the latches needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.
The contact owns a 2012 ford focus. The contact stated that the latch on the rear driver side door failed to close. The vehicle was taken to a dealer, where the latch was replaced. The manufacturer was made aware of the failure. The failure mileage was 92,194. Updated 12/03/15*lj
The contact owns a 2012 ford focus. While driving at low speeds, the driver's door opened. The contact stated that the door would not latch closed. The contact mentioned that the door needed to be held closed while driving. The vehicle was taken to kings colonial ford (3565 community rd, brunswick, ga 31520, (912) 264-6400) where the contact was informed to bring the vehicle back monday to be repaired per nhtsa campaign number: 16v643000 (latches/locks/linkages). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000.
The contact owns a 2012 ford focus. While driving approximately 25 mph, the door had to be held shut by a shirt because it failed to latch. The contact drove the vehicle to the dealer to be diagnosed and repaired. The vin was not available. The manufacturer was notified. The approximate failure mileage was 62,000.
The car rolls forward/backward when in park.the car shudders and shakes when you take off or when you slow down and the accelerate.i have had the clutch worked, replaced and had the replacement's software updated.it behaves like it did when it needed to be replaced the first time.i was told this was normal and i was told to drive the car like i stole it when taking off and accelerating.i speak the truth when i tell you that....exact words...drive it like i stole it.i have modified my driving habits but it has not helped and i feel those habits are dangerous.the passenger side window has in intermittent problem where it will not roll up when rolled down. The door latch may take up to six months to be fixed due to lack of parts and the clutch still stutters and shudders around corners and slow speed take offs.updated 12/29/16.
2012 ford focus. Consumer writes seeking reimbursement for vehicle recall repairs. *ld
The contact owns a 2012 ford focus. While driving approximately 45 mph, the front driver side door flew open and the door no longer latched. The vehicle was taken to a local dealer where it was diagnosed that there was a faulty door latch. The manufacturer was made aware of the failure and stated that there was no recall. The failure was not remedied. The failure mileage was 33,000.
The contact owns a 2012 ford focus. While driving various speeds and attempting to make a left turn, the driver door opened independently. The vehicle was taken to the dealer where it was diagnosed that the door latch would need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,000.
The contact owns a 2012 ford focus. While parked, the rear driver side door latch failed to close the door. The contact stated that the door had to be taped closed just to drive to the dealer for repair. The repairs were covered by the manufacturer because the contact just purchased the vehicle; however, the failure recurred with the rear driver side door. The vehicle was taken to a dealer where it was diagnosed that the latches needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
The contact owns a 2012 ford focus. The contact stated that the rear passenger and front driver side doors failed to lock. While driving 65 mph, the driver's door opened and failed to remain locked. The driver coasted the vehicle over to the side of the road and placed the seat belt around the door handle to resume driving. The failure recurred twice on the rear passenger door. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 56,000.
The contact owns a 2012 ford focus. The contact stated that the power steering was faulty and the steering wheel seized, which made it difficult to turn. Also, when the vehicle was started and the contact shifted into drive, the vehicleautomatically went in reverse. The contact had to immediately engage the parking brake. Also, while the vehicle was parked on the street, it rolled backwards due to the parking position. Furthermore, while attempting to reverse, the vehicle stalled. Also, the door latches were loose and in danger of becoming detached. There were no warning indicators illuminated. The vehicle was towed multiple times. The vehicle was taken to ted russell ford (9925 parkside dr, knoxville, tn 37922, (865) 444-6467) and serviced multiple times for each failure; however, each failure remained except for the power steering failure. The manufacturer was made aware of the failures and did not assist. The failure mileage was 130,000.
The contact owns a 2012 ford focus. The contact stated that the driver side door latch failed to secure the door shut. The vehicle was taken to a dealer where it was diagnosed that the latch failed and needed to be replaced. The vehicle was repaired; however, the rear driver side door failed to close when shut. The vehicle was not taken to the dealer to be diagnosed for the failure. The manufacturer was notified of the failure. The failure mileage was approximately 49,000.
The contact owns a 2012 ford focus. While making a right turn, the front driver side door opened. In addition, the rear door latch failed. The front driver side door latch was repaired. The vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages). The manufacturer was not made aware of the failures. The approximate failure mileage was 117,000. Vin tools confirms parts not available.
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 20v331000 (latches/locks/linkages) however, the part to do recall the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Rogers ford (4200 w wall st, midland, tx 79703) was contacted and confirmed that the part was not yet available. The contact stated that after exiting the vehicle, the driver's side front door failed to latch securely. The vehicle was taken to the same dealer and repaired however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was unknown. Vin tool confirms parts not available.
The contact owns a 2012 ford focus. While attempting to close the driver side door, the lock failed to latch. The vehicle was taken to the dealer where it was diagnosed that the latch needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The vin was unknown. The failure mileage was 56,646.
The contact owns a 2012 ford focus. While driving approximately 35 mph, the front passenger side door unlatched and opened independently. The vehicle was maneuvered to the side of the road. The contact wrapped the seat belt webbing around the door handle and connected to the seat securely to prevent the door from opening. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 47,000.
The contact owns a 2012 ford focus. While driving various speeds, the rear driver side door independently opened. The vehicle was taken to the dealer where it was confirmed that there was a manufacturer's regional safety recall to address the issue, but the vin was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage and recall details were unknown.
The driver side door latch broke while at the gas station and had to get it towed to the dealership for safety reasons.
The contact owns a 2012 ford focus. While driving 65 mph, the driver side door opened independently. The vehicle was taken to a dealer, but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.
The contact owns a 2012 ford focus. While driving approximately 45 mph, the rear passenger side door suddenly opened. After stopping the vehicle, the contact discovered that that door would not lock or remain closed. The vehicle was taken to the dealer where it was diagnosed that the door latch mechanism failed and needed to be replaced. The manufacturer was notified in reference to the failure. The failure mileage was 80,000.
The contact owns a 2012 ford focus. While attempting to close the front and rear driver doors, both door latches failed. The failure recurred twice. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000. The vin was not included.
The contact owns a 2012 ford focus. The contact stated that the front and rear driver side door latches failed. The failure occurred without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000. Updated 08/29/16 the consumer stated it was the second time, the door latch failed due to internal failure. Updated 08/30/16.
The contact owns a 2012 ford focus. The contact stated that the driver side door latch fractured and the door would not close. The vehicle was taken to the dealer where it was diagnosed that the door latch was defective and needed to be replaced. The vehicle was not repaired. The contact referenced nhtsa campaign number: 15v246000 (latches/locks/linkages), but the vin was not included. The manufacturer was not notified of the failure. The failure mileage was 59,367.
The contact owns a 2012 ford focus. While driving 40 mph, the front driver side door flew open. The contact took the vehicle to the dealer for repair and was informed that all four door latches need replacement. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for repairing all four door latches. The manufacturer was made aware of the issue. The failure mileage was 138,000.
The contact owns a 2012 ford focus. The contact stated that the door latches fractured and warning lights illuminated. The rear and front driver side doors would not latch. The failure occurred intermittently. The contact notified the manufacturer and the vehicle was repaired. The vin was invalid. The approximate failure mileage was 71,000. Updated 04/13/16*lj
The contact owns a 2012 ford focus. While making a left turn at 20 mph, the rear passenger side door opened independently and the audible door sensor activated. After stopping the vehicle, it was discovered that the door failed to latch. The cause of the failure was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 70,100.
The contact owns a 2012 ford focus. While driving 65 mph, the front driver side door opened without warning. The door failed to lock. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
The contact owns a 2012 ford focus. While driving 60 mph, the driver side door opened without warning. The manufacturer was notified of the failure and the mechanic informed the contact that the door latch paw spring failed. The vehicle was repaired per nhtsa campaign number: 16v643000 (latches/locks/linkages), without the customer's knowledge. The vehicle was repaired and there were no additional failures. The failure mileage was 44,000
The contact owns a 2012 ford focus. The contact stated that the rear driver side door failed to latch and lock without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 79,432. The vin was not provided.
The contact owns a 2012 ford focus. While driving 50 mph, the driver side door opened without warning. The contact had to hold the door closed in order to continue driving. The vehicle was taken to an independent mechanic who diagnosed that the door latch was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 68,000.
2012 ford focus.consumer writes in regards to vehicle rear door latch failure.the consumer stated when his wife tried to close the left rear door, it would not latch. Also, the right front door would not latch either.
The contact owns a 2012 ford focus. Prior to owning the vehicle, the dealer replaced the front driver side door latch and the rear passenger side door latch. The failure recurred once the contact purchased the vehicle. The vehicle was taken to the dealer where the driver's side door latch was replaced. Less than a month later, the front passenger and rear driver side latches failed. The doors opened without warning and the contact had to make an adjustment due to the failure. The dealer and the manufacturer were notified of the failure again. The contact was waiting to determine a solution from the manufacturer and was unable to determine when the vehicle would be repaired. The failure mileage was not available.updated 10/13/16*lj
The contact owns a 2012 ford focus. While driving 35 mph, the passenger side door flung open. The vehicle was taken to a dealer where it was diagnosed that the latch failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages). The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
2012 ford focus. Consumer writes in regards to transmission stalling anda side door latch recall. *ldthe consumer stated after attempting to repair the vehicle on 3 different occasions the vehicle continued to stall.the parts necessary to complete the recall for the door latch were not available.the consumer requested a full refund for the vehicle.
The contact owns a 2012 ford focus. While the vehicle was parked, the rear passenger door failed to close. Upon inspection, the contact noticed that the latch fractured. The vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 61,552.
The contact owns a 2012 ford focus. The contact stated that the rear passenger side door failed to latch. The vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 73,000. The vin was not available.
The contact owns a 2012 ford focus. While driving approximately 50 mph, the driver side door became ajar. In addition, the rear passenger door latch failed without warning. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the latches needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was unknown. The approximate failure mileage was 38,075.
The contact owns a 2012 ford focus. The contact stated that the front and rear driver side door failed to latch and open inadvertently while driving. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 118,827.
The contact owns a 2012 ford focus. The contact stated that the rear driver side and front passenger side doors would not remain closed. The contact attached a rope around the latch in order to tightly secure the doors. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.
The contact owns a 2012 ford focus. The contact stated that the rear driver side door latch failed. The contact had to make a minor adjustment to get the door to close. The contact notified two dealers who indicated that the door latch would need to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 47,000.
The contact owns a 2012 ford focus. While backing out of the driveway, the driver side door swung open independently and failed to close properly. The door ajar warning light illuminated. The failure occurred constantly. The vehicle was taken to the dealer, but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 104,000.
The contact owns a 2012 ford focus. The contact stated that the front driver side door latch malfunctioned. The door would not remain closed and could not be locked. The vehicle was taken to the dealer where it was diagnosed that the internal latch assembly would need to be replaced. The manufacturer was not notified of the failure. The failure mileage was 31,000.
The contact owns a 2012 ford focus. While making a turn, the rear driver side door suddenly opened. The failure occurred constantly. The vehicle was taken to the dealer where it was diagnosed that the door latch was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000. The vin was not available.
The contact owns a 2012 ford focus. While driving approximately 10 mph and turning a corner, the front passenger door swung open. The door latch failed without warning more than once. The dealer diagnosed that the pawl spring cab needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,000.
The contact owns a 2012 ford focus. While driving 40 mph, the driver's door opened unexpectedly while the door was locked. The contact called pioneer ford (150 us-27, bremen, ga 30110, (770) 537-3673), but they would not assist since the failure occurred in 2011. The dealer stated that the contact would be charged a diagnostic fee. The manufacturer had not been contacted. The failure mileage was 7,000.
The contact owns a 2012 ford focus. The contact stated that the rear driver and passenger doors failed to latch and open independently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 46,000. The vin was not provided.
The contact owns a 2012 ford focus. The contact stated that both the rear driver and passenger side doors failed to lock. The door warning indicator remained illuminated. In addition, the seat belt was used to secure and prevent the door from opening. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 66,844. Vin tool confirms parts not available.
The contact owns a 2012 ford focus. While opening the rear driver side door, the contact attempted to close the door; however, it would not latch and remained closed. The vehicle was taken to the dealer where it was diagnosed that the rear driver side door latch assembly was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 47,000.
The contact owns a 2012 ford focus. While driving 10 mph, the front passenger door opened without warning. There were no warning indicators illuminated. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 77,146.
My wife got in the car in our driveway and the drivers side door wouldn't latch closed.i tried to remove the latch assembly and gave up hours later.after i put the door panel back together i checked the right front door to make sure i had the trim panel on correctly.when i tried to close that door it wouldn't latch either.when i put the vin in on your web site the only response i got was: "foreign server responded with an error."
The contact owns a 2012 ford focus. The contact stated that the front passenger side door opened without warning while in motion. The failure was due to a failed latch. The failure recurred two weeks later. The dealer repaired the vehicle and was taken back to the dealer due to the driver side door opening. The manufacturer was notified of the failure. The approximate failure mileage was 94,065.
The contact owns a 2012 ford focus. The contact stated that a failure progressed in which the rear driver side door latch failed, which caused the door to be open while the vehicle was in motion several times. The passenger in the rear had to hold the door shut due to the failure. The dealer was notified and stated that the part was on national back order and may become available in mid october of 2016. The dealer advised the contact to use a bungie cord to secure the door. The vehicle was not repaired. The manufacturer was notified of the failure and was unable to provide a more reasonable time frame to supply the part to the dealer. The approximate failure mileage was 55,484.
2012 ford focus.consumer writes in regards to driver and passenger door latches malfunction.consumer requests reimbursement for door latch recall repairs.the consumer stated both the left passenger's and driver's side door latches broke. The dealer and manufacturer were notified. The manufacturer denied assistance. Updated 09/12/2017
The contact owns a 2012 ford focus. While driving at an unknown speed, the driver side door opened without warning. The contact mentioned that the door failed to latch and remain close. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 80,000.
The contact owns a 2012 ford focus. While driving 75 mph, the rear latch failed and caused the trunk of the vehicle to open independently. The contact mentioned that the failure recurred on three separate occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages). The failure mileage was 135,746.
The contact owns a 2012 ford focus. While the vehicle was parked, the contact discovered that the rear passenger door latch failed. The contact had to strap the rear door down with the passenger door latch in order to keep the door closed. The vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 6,000.
The contact owns a 2012 ford focus. While the vehicle was being serviced at the dealer, the mechanic noticed that the driver side rear door latch assembly fractured. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 79,800.
The contact owns a 2012 ford focus. The contact stated that the front driver side door would not latch and the door open warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The contact was made aware of nhtsa campaign number: 15v246000(latches/locks/linkages); however, the vin and model were not included in the recall. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000.
The contacts owns a 2012 ford focus. While driving approximately 10 mph, the front driver side door unlatched independently without warning. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was repaired. On another occasion, the contact mentioned that the rear liftgate unlatched independently without warning. The vehicle was taken to the dealer where it was diagnosed that the rear liftgate latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 35,000.
The contact owns a 2012 ford focus. The contact stated that the drivers side door latch failed causing the door to be unable to remain closed while the vehicle was in motion. The contact had to hold the door manually in order for it not to open while driving. The vehicle was taken to the dealer who replaced the drivers side door latch, but the failure recurred with the rear drivers side door latch. The vehicle was taken back to the dealer for repairs. The vin was not available. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2012 ford focus. While driving approximately 25 mph and making a right turn, the driver side door swung open. The contact attempted to close the door,but the latch did not engage. The contact pulled to the side of the road and attempted to shut the door, but was unsuccessful. The contact had to hold the door closed while driving home. The vehicle was towed to the dealer where it was diagnosed that the latch failed. The vehicle was at the dealer awaiting repair. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.
The contact owns a 2012 ford focus. The contact stated that the driver side door latch fractured and prevented the door from closing. This was a recurring issue. The vehicle was taken to be repaired. The manufacturer was not made aware of the issue. The failure mileage was 71,000.
The contact owns a 2012 ford focus. When attempting to shut the driver side front and rear doors, both doors failed to close and lock in place. The failure caused the doors to easily open when the contact made a left turn in the vehicle. The contact took the vehicle to the dealer where it was diagnosed that the door latches failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 115,000.
The contact owns a 2012 ford focus. While driving approximately 65 mph, the door ajar warning indicator illuminated and the front driver side door independently opened. The contact pulled over and attempted to close the door several times, but it failed to latch. The contact drove the vehicle, but had to hold the door shut. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000.
2012 ford focus. Consumer writes in regards to engine, transmission, drive shaft and electrical system problems.*tgwthe consumer stated the vehicle would jerk forward, hesitate and would not go into gear fast enough when changing lanes. The right passenger power window was slower that the driver's side, the door locks would not open properly. Updated 05/25/12
The contact owns a 2012 ford focus. The contact stated that the rear driver side door failed to close. The vehicle was taken to the dealer where it was diagnosed that the door failed and the latch mechanism would need to be replaced. The vehicle was repaired. While driving at various speeds, the driver side door opened independently. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
The contact owns a 2012 ford focus. The contact stated that the front passenger door failed to latch. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 50,559.
The contact owns a 2012 ford focus. The contact stated that the front driver side door latch failed. The vehicle was taken to the dealer where the latch was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 55,000. The vin was not available. Updated 08/22/16*lj
The contact owns a 2012 ford focus. The contact stated that the rear driver side door latch was defective. The vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. The latch was repaired. The manufacturer was notified of the failure. The failure mileage was 97,000.
The contact owns a 2012 ford focus. The contact stated that the front passenger door latch was inoperable. Grieco ford of fort lauderdale (1333 n federal hwy, fort lauderdale, fl 33304, (954) 390-6400) informed the contact that the vehicle was not included in nhtsa campaign number: 16v643000 (latches/locks/linkages). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000. Consumer stated my issue is related to recall 16s30-side door latch replacement. My car's vin isn't listed as one of the affected units, despite the fact that my car has experienced the very issue related to this recall! consumer already had to repair three doors and was not able to drive car due the driver's side front door not able to latch shut.the manufacturer declined to assist with repairs.
Release button for emergency brake broke and came off. Unable to set parking brake because i won't be able to release it.ford service informed me that it was"trim issue" and was not covered by warranty.i can not set the parking brake, which leaves the danger of the car rolling while parked and injuring someone. I went to the parts department out of desperation to order the button, and was told the entire parking brake assyembly had to be replaced at over $1000!that does not sound like a trim issue to me!joe cooper ford tulsa oklahoma
The emergency brake came off (completely).ford is back?i do not think so if they overlook important aspects of the car.
Automatic manual clutch/transmission shutters, jerks, vibrates and lurches at low speeds or on hills. Ford reprogrammed clutch/transmission in 2014 and it improved. However, the problem still exists as the clutch is slipping. Please recall and fix this issue.
There have been many complaints on the ford focus lately that involve the transmission and i am included in those complaining. My automatic car either won't switch gears and sounds like i'm pressing the gas while in park then violently lunges forward or while driving at an average speed like 40 it's just stops completely in the road. It also will not accelerate quickly making it very dangerous to merge on to a freeway. Living in los angeles this poses a huge threat to getting in several accidents. After 3 near and severely close but avoided accidents i called the dealership where i purchased my car and i was told there was a 3-5 week waiting list to have my car even looked at to prove that it was in fact the problem all other fords were encountering. After calling round to several dealers in a 30 mile radius i found one kind man who said he could look at within 3 days. After being diagnosed as the clutches needing to be replaced as they thought would be the issue, i was told it would take up to another 3-4 weeks til my car was actually repaired leaving me already out of pocket for a week for a rental car. The dealer suggest i open a case with ford to request a loaner car for the duration of my repair as it seems ridiculous that i be paying $ out of pocket for an issue that they caused with a faulty part. 4 days later and ford still has not decided whether my request is reasonable. Everyday i'm spending money while my inoperable car sits at a dealership waiting to find out if i can afford to pay for the rental while my death trap of a vehicle wait s as ford decided i'm being "reasonable". I find this treatment of customers of a faulty product disgraceful.
Transmission clutch slips and car shutters and jerks. It is dangerous because the engine revs fast and then lurches forward. Parts are on back order due to so many cars having this problem been waiting 2 months!
We received recall notification from ford stating computer needed updated for the transmission/computer/clutch issues they are having.had software update done. Fast forward to august of this year.was driving car at highway speed and it started shaking badly, check engine light came on, car would only go about 30 mph.took car to dealership under warranty and recall notice.software was again updated.we were told to drive it and basically hope for the best.if check engine light came on again to take it back to dealership.car still shuddered from stop while accelerating.1 week later check engine light comes on and car won't go over 30 mph.got the car home and it would not move in reverse.called dealership.car has been towed to dealership.will most likely be without car for at least another week.this will make around 2 weeks total in past month without car.ford's warranty is now 150k miles on tcm but only 100k miles on clutch with tcm is tearing up.ford's roadside assistance runs out at 60k miles.ford knows they have a major issue with these cars, and knows they will break down, not if they will, but when they will break down is the question.they make the consumer deal with all headaches of not having a car and getting it to the shop.it is extremely dangerous driving this vehicle knowing one minute you are at highway speed and the next at 30 mph.ford is not doing everything they can to ensure safety.they are trying to repair as few as possible and as cheap as possible.as a long time ford advocate i am beyond angry.i want the nhtsa to do their jobs as well and force ford motor company to fix these vehicles and ensure their customers safety.ford is responsible for all costs associated with this issue and needs to stand up, put their big boy pants on, and do the right thing.
Vehicle was stationary when i turned the car on. Steering column locked up and the car started beeping and presented the warning "system check steering assist fault service required." this only happens when the vehicle is stationary and not in motion. In order to stop the above issue, i had to turn the car off and back on and then the steering would unlock.
Aggressive jerking when shifting at lower gears during acceleration (multiple times per week; first occurrence in 2012) sudden, but temporary, loss of power with rpm spike during highway driving (like shifting to neutral). Has occurred while accelerating and merging from an on-ramp and while driving at steady highway speeds (~1-2 events per month; first occurrence in 2016)
Several times i have been sitting at stop lights and when the light turns green and i press the accelerator nothing happens, then all of a sudden the transmission will grab and i have actually made the tires squeal and almost ate the back of someone's car.another thing i have noticed is that when parking on an incline, put the car in park and let off of the brake and a horrible noise comes from the transmission area - the dealer informed me that i should set my parking brake first before turning the car off??? today the car is in the shop for the 6th time and it is less than 8 months old.
Transmission shudders on accelerations and has trouble shifting into gears. There is a scraping noise from the transmission after driving a long time.
The contact owns a 2012 ford focus. While driving various speeds, the vehicle lunged forward without warning. The failure occurred intermittently. The vehicle was towed to safford ford lincoln of salisbury (1902 north salisbury blvd, salisbury, md, (410) 548-4600) where they diagnosed and repaired the transmission control module three times; however, the failure continued. The manufacturer was not made aware of the failure. The failure mileage was 97,000.
Bought the car used in may. It drove fine for the first month and now the check engine light comes on with a code for the transmission. The car hesitates and shutters when you start from a stop and when you get going it feels like it shifts into neutral, rpm goes real high and then shifts hard. The code that pops up is p2862, p2831, p2832, p2837, and p285f. For 2 of them the code is shift fork a and b position circuit shift, and the others say no definition found.i don't know what to do from here.
Stopped at stoplight on hill in columbia sc.went to move and vehicle would not move forward, was in drive.turned off to see if that would work, then it wouldn't start.this was on busy road at night.dangerous situation.this vehicle has had the same complaints already listed on the nhtsa website with transmission stutters and loss of power on acceleration.towed to ford dealership and it was found that the transmission control module had shorted and had to be replaced.the ford focus electric version has already recalled the powertrain control module for similar problems as a possible safety issue.this needs to be recalled also.
Ford has already replaced the transmission under extended warranty, as well as replacing the tcm. But i continue to have issues.car shudders dramatically under initial acceleration, especially when making turns.transmission sometimes does not engage under initial acceleration, causing the car to surge forward when it does engage.the ford focus has slipped into neutral when accelerating, especially when going through a wide turn at low speed and then pressing on the gas pedal.i have no faith in this ford focus when making turns, and will not conducta turn that requirespulling out into oncoming traffic and relying on the car's (in)ability to accelerate to avoid impeding that oncoming traffic.
The vehicle shudders from a compete stop or accelerating this has happened since purchase of the vehicle. Most recently the car will accelerate when driving or in worst cases while braking. The vehicle has ramped up to 6000rpm while braking going down hill. Upon contacting local ford dealership about the unintended acceleration, they stated they had not heard of this issue before. Advised me to stop driving the vehicle and have it towed to their facility.
Ford motor company admittedly engineered a defective "automatic clutch transmission" and put it to market. I, as a consumer, was sold a car that was labeled/ticketed with an "automatic transmission". I was adamant about the style of transmission as i commute with 40% of driving within city limits. I did not know, nor was it disclosed that, the design of the transmission was a hybrid computerized clutch. A clutch assembly pack was replaced at 17,265 miles which reduced the symptoms of the defect for a very short period of time. After several attempts to "fix" the car, the dealer i bought the car from told me to sue ford. I took it to another dealer and they simply repeated what all others are saying "it operates according to design". At this time, the car is operating at its worse since i took possession. Like most other complaints, there is grinding, jolting, severe shuddering, rapid acceleration from hesitation, and near powerlessness when ascending. This past month, there have been a few near misses from hesitation through intersections. Greg burgess, managing engineer of this transmission (new york times article july 15 2011 and oct 26 2011) as well as his superiors, should be held accountable for compromising the safety and livelihood of focus customers.the mental anguish and time spent to solve the problem with ford has been a very serious personal ailment. It's only a matter of time before someone is seriously hurt or killed, if not already. I have a car that ford will not repair or replace and yet they demand a monthly payment. I can't sell the car in it's condition and a trade-in is additional financial loss and burden. This week it was announced that ford's ceo, mark fields, received a 7% salary increase, 1.75m annual with 200% performance bonus. Ford is not unlike gm. The government needs to intervene now and get these cars off the road .
The contact owns a 2012 ford focus. When driving, turning, and switching lanes, the vehicle hesitated and sputtered. In addition, the check engine indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the power train control module and clutch failed. The dealer (allan vigil ford,6790 mt zion blvd, morrow, ga 30260, (678) 364-3673) stated that they would have to charge to run a diagnostic test to identify the cause of the failure. The manufacturer stated that they could not assist. The failure mileage was 121,000.
The contact owns a 2012 ford focus. While driving 40 mph, the vehicle began to delay and hesitate. Also, the check engine warning indicator illuminated and the vehicle would not exceed 30 mph. The vehicle was taken to an independent mechanic who stated that the transmission needed to be replaced. The contact called columbiana ford (located at 14851 south ave, columbiana, oh 44408, (330) 482-3831) and was made aware of the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 90,000.
Driving up light incline on paved highway when traction control light flashes indicating a loss of traction. Seconds later car loses response to gas pedal, flashes "transmission system failure. Service immediately." after pulling over away from traffic and powering off then 30 second wait and on warning is gone and functions are restored. A week later problem comes up again, this time on interstate going 70mph. Cruise control is shut off automatically, no power to gas pedal, traction warning comes on, and same transmission warning flashes. Goes away in a second or two. Pull over as safely as i can while cutting off a semi-truck, power car off and on, all systems normal. Four days later pull out of parking spot with a hesitation of vehicle to start, then a vibrating in reverse. Drive around lot to exit, pull onto main road and same warnings/problems as usual happen. Now blocking traffic perpendicular to flow. Check engine light comes on, put car into park, turn off, and back on. Try to shift into drive. Won't budge. Turn off and on again. Try to shift again. No luck. One more time, wait a few seconds, then again. Car powers on drives to another location with check engine light on and thento dealer with no further issues. Dealer inspects, finds faulty tcm. Directly attributes this to manufacture defect and not to user error.
On august 20, 2015, i was driving my ford focuson route 38 in illinois; dashboard light came on indicating "malfunction transmission service now."immediately, i visited the nearest vehicle service repair shop and requested that the serviceman check my transmission fluid.i just thought that maybe something happened while i was getting an oil change.the serviceman was very nice to check my vehicle at no charge.serviceman said,there is an internal malfunction with your transmission.he referred me to a ford dealership.of course my first step was to check on line to verify if there were any recalls on my ford focus sel.i visited the following website (http://www.cars.com/recalls/ford/focus/2012/.the sight showed "nhtsa vehicle safety recalls.recall number 13v523000 recall date: 10/30/2013. Component: power train automatic transmission control module (tcm.pcm)on august 20, 2015 at 11:12 am, i contacted ford customer service at (800) 392-3673.i told forest (customer service phone rep) the problem that i was having with my vehicle.he asked if he could place me on hold to check for recalls; the call was disconnected..i call (800) 392-3673 again, i spoke to a customer service representative named gabriel.gabriel informed me that there were no recalls on my vehicle.gabriel said, ford program has extended the warranty on my transmission and it is covered up to $150,000 miles.why is ford extended the warranty, if there are no problems with the transmission.why wasn't this vehicle recalled for the power train?after all, nhtsa vehicle safety recalls did indicate that there was a problem with the power train.it has been my experience that power train do not usually require repair on vehicles with only 59,000 miles. Ford needs to immediately repair my vehicle or replace it at no charge.
Approached stop light on a road with steep incline. Came to complete stop behind several cars without incident, but when pressed gas to move at green light, gear (despite being automatic transmission) slipped and stayed in neutral, revving but not engaging. Car began quickly rolling backwards. I was able to yank emergency brake just before hitting the car approaching mine from behind. Similar incidences have occurred with regard to incorrect/ dangerous automatic gear changes -- sudden loss of needed gear change to enter highway from ramp (flat land) and all kinds of gear changing problems (stuck in gear several gears too low or too high) in hilly terrain. This can result in lurching as well. Dealership claims normal operation and says the car isn't generating helpful codes as a result.
The contact owns a 2012 ford focus. The contact stated that the vehicle shuddered and rolled backwards even when the brake pedal was depressed. In addition, the service transmission warning indicator illuminated. The vehicle was towed to automax ford (located at 3301 e central texas expsy, killeen, tx) where it was diagnosed that the transmission failed and needed to be replaced. The contact stated that the vehicle was previously repaired per nhtsa campaign number: 13v523000 (power train). The dealer informed the contact that the transmission parts that were used to remedy the failure were the same defective parts. The contact had the transmission repaired twice and a new transmission installed once. The manufacturer was notified and did not assist. The failure mileage was approximately 48,000.
After about 30-45 mins of driving the car will begin to shudder going from 1st to 2nd gear.it occurs most noticeably driving from a stop.i have brought my car in numerous times and have been told numerous excuses.at this time it is getting annoying, however it becomes a concern when turning onto roads because it does not produce any power during this time.its only a matter of time before a accident occurs because of this issue. There needs to be a recall on the transmission on the 2012 ford focus.updated 03/25/14*ljalso, an oil leak was found, the vehicle would shudder in reverse and it felt as though the traction control was engaging.
Multiple instance have occurred starting in 2013 regarding shuddering with the car on acceleration. It happens when starting from a stopped position or even just trying to accelerate while driving. It has caused some dangerous situations, the latest occurrence was when i was trying to get on the freeway and the car wouldn't accelerate. The person behind me was really upset about it and started tailgating me. He was so close we could have reached out and touched his car. I could not go faster, as hard as i tried by pushing on the gas. When i was finally able to get up to speed, the car continued to follow me way too closely for several miles before finally turning off the freeway. The clutch assembly on my car has been replaced twice for two different issues. The last time i took the car in ( april 2014), i was told that the shuddering is occurring but does not fall in the parameters set out by ford, so there was nothing they could do. They said if it got worse, to bring it back. Every time i have taken it in, it has been a hassle and very stressful for our family.
The family has taken all three of our ford vehicles to the same dealership for service since we purchased them and they have not taken recall action. The focus not only has this recall but the shudder recall, that the dealer advised that it would cost us $1,500 because the recall requires clutch replacement. We received notices for the tcm, shudder/shaft seals, and cpv with no actions taken. The family's record is that our maintenance schedule has been consistent visits with the dealer's assigned return dates and nothing less. The family should not have to pay for a recall for that kind of money. That amount should be doubled and submitted to us as a down payment on a new ford vehicle. We are not liking what sexton ford told us though we have been nowhere else for maintenance except them since day one! now, we are being notified of nothing being done iaw what supposed to had been done already.
The contact owns a 2012 ford focus. While driving 45 mph, the vehicle stalled and would not restart. Also, the check engine indicator illuminated along with the gear that was selected. The vehicle was towed to the contact's home. The contact's father linked the vehicle up to his diagnostic machine, which indicated that the transmission needed to be reprogrammed. The contact called chenoweth ford (1564 e pike st, clarksburg, wv 26301) and was informed that there was no recall for the failure; therefore, the contact would have to pay for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 71,100.
I bought the 2012 ford focus sel on may 5th 2012. The car has had both front struts replaced, at 69 miles!! the car jerks and refuses to go when you give it gas after being completely stopped, i was almost hit pulling out onto a busy road because the care would not go!!!! the transmission needs to be replaced in this car, however grey daniels ford in brandon mississippi will not do that, so i have driven this vehicle approximately a week and a half since buying on may 5th, the rest of the time it has been in the shop. Ford should have to fix these vehicles correctly. Stop putting a bandaid on the problem and fix it already!!!! i guess they'll wait until someone gets killed because of their neglect to do anything about the problems.....but then who knows that might not even get their attention.i will never purchase another ford vehicle, that i can guarantee!!!
2012 ford focus.consumer writes in regards to transmission control module problems.consumer has previous complaint on another vehicle in artemis. The consumer experienced an intermittent loss of power. While driving, it seemed the engine was no longer connected to the transmission. The consumer stated the transmission control module was replaced. However, it was replaced with the same part number as the original.
Car shutters and hesitates upon acceleration from a stop.very concerning when making a left hand turn because you don't know for sure if the car will make the turn.i have read many posts about transmission failures on the ford focus.the car is not safe to drive.
The automatic transmission shifting is horrible with excessive shuddering and lurching.
While driving, vehicle engine temperature climbed drastically and immediately.upon closer inspection, coolant level in engine was dangerously low.2 weeks later, coolant level low again.no visible leaks in system.
Takata recall my driver side door want shut and i see it has a recall on my engine also. I was driving and my door just flew open i tried shutting it several times it wouldn't budge. My radio also don't work ether i don't know if that's part of it.
Sometimes upon cranking the car and trying to put the car in gear it comes up "transmission not ready" and will not engage.upon takeoff, it jerks and shudders every time.going up any kind of incline, it grinds and shakes or shudders. It never takes off smoothly and i am afraid that i am going to get stranded any time due to this.however, technicians tell me all this is normal - it is not!!!!!i am told this is due to a new type of engine - however it does appear to be very faulty.this happens on a daily basis - whether i am on the highway, a two lane road or in a parking lot.this has happened lots of times and i have records where i have taken this to the ford dealership around six times since i purchased it.
The car vibrated vigorously when accelerates from a complete stop, followed by sudden accelerations when switching gears. The car had only 28k miles on it when this happened.
We bought our focus earlier this year and immediatley noticed stumbling on acceleration and rough idling. The car feels like it's going to stall when it taking off from a stop or when making hard accelerations. We took the car to the dealer the first week of ownership to have this looked at, but ford told us it needed to break in and that there were no error codes when they ran a diagnositc. The probelm has never been fixed although the symptoms were confirmed by the shop foreman. The second time we took the car in as the shuddering was worse, the dealer had it for over 30 days and put 700 miles on the car to no avail. We have all the paperwork documenting their testing and the dates they have had the vehicle. A rep from ford came out to take a look at the car as well during this time, and once again told them this was normal and would go away. We now have about 2300 miles on the car and it is only getting worse. We have filed a claim through ford motor company for a buy back on the car due to safety concerns but we were denied as of today, and also told that the car does not qualify as a lemon in the state of california. They have set us up for another appointment to go back to the dealer and see what they can do. Before filing any complaints, we did research to see if others were having a simialr issue. There are multiple forums of people having these same issues (the best site to visit is focusfanatics.com). Upon reading about everyone elses troubles, no one seems to have gotten a resolution and we feel that this next appointment we have set is really a waste of time. Seems that ford is sweeping the problem under the rug and has no solution for this issue. In conclusion, we do love the way the car looks, rides, and all the great amenities ford has put in it's vehicles but this is a definete safety issue that is not being addressed at all by ford motor company.
The contact owns a 2012 ford focus. While driving 35 mph, the transmission became inoperable without warning. The contact stated that the vehicle stopped in traffic. The contact was unable to shift the vehicle into gear, and the forward and reverse gears failed. The vehicle was towed to d & d ford (13655 e wade hampton blvd, greer, sc 29651, (855) 505-1172) to be diagnosed. The contact was informed of dtc code: p0785 (timing solenoid malfunction) and that the clutch actuators and slave cylinder failed and needed to be replaced. Additionally, the transmission clutch motor #2 was switched to clutch motor #1 and the tcm module was replaced prior to the failure. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 133,230.
Got car on 05/15//17, driving car stopped car gears wouldn't work car wouldn't move, had car in for this reprogrammed module, car did the same thing. Car has a manufacturer defect that can't be fixed. I told my brother if i and my dad end up dead in it he's to sue ford.
Transmission/ clutch has always given us problems. We have been in for repairs more times then i can count for seals on the clutch, reprogramming after reprogramming and replacing the clutch itself. It still shudders lurches and does not drive safely. I have tried to get help and given up a thousand times over the three years i have owned the car. Thank god it hasn't gotten me killed yet. Clutch gave out again the other day and it buck and jerked harder than it ever has. I pulled out in front of someone and could not accelerate for a whole 1 min. Was getting ready with my flashers to pull over then it bucked and rolled enough to get to my house... I'm now past the ford extended warranty... $1700 quote from the dealer to replace a defective part that will most likely fail again within the year. How can they continue to try and cover up this issue??
Vehicle lost throttle and eventually died and would not crank.this happened going down the highway.hillside assist warning light came on.vehicle would shutter in acceleration at times.tcm had been reprogrammed before this happened but did not really fix the problem of transmission shutter.fmc completely changed out the tcm and this helped for three months and then we had complete transmission failure going down the road.we were 1000 miles over our powertrain warranty.fmc said the reverse gear along with second gear had failed.fmc is replacing the transmission and our cost is $500.00.both incidents were in heavy traffic when transmission failures occurred.thankfully no one else was involved.we currently are in the fourth week of waiting on car to be fixed.
2012 ford focus.consumer writes in regards to water leakage on the inside passenger side.the consumer stated two after the vehicle was supposedly fixed, water leaked inside again. The consumer continued to drive the vehicle. Then at 13,000 miles, the vehicle started to shudder and shake when she accelerated.the consumer then traded the vehicle for another a 2014 ford focus and she experienced the same shudder problems.the consumer was informed, the automatic transmission, also had a clutch.
My car has been going backward when in drive and then just won't go. Today it totally stopped moving while driving on the highway. Thank god i was close to home and was able to pull over on the side of the highway. Walked to the garage down around the bend and they pushed it off the highway and into their yard. Before totally stopping the car would buck forward while driving then slow down and speed up on its own. Now won't start or run. Possibly the transmission or gear stick
This vehicle shudders when attempting to accelerate. It feels as though the transmission is slipping. Ford has said that this is a computer programming issue. They have reprogrammed the car, but there still has not been any fix. The car continues to shudder upon acceleration. This is truly concerning and i am worried that this will continue to cause issues in the future.
Vehicle shudders/jerks when accelerating from stop at slow to moderate speed.this occurred multiple times.it continues to occur after multiple repairs.
For the fifth time in only eight months, the transmission has malfunctioned in this vehicle, causing it to stop accelerating or stall. It is a safety hazard, as it has happened on the highway twice and has been on the street in motion the remaining three times. Each time we have taken it to the shop at the owner's expense and it has required towing each time because it no longer accelerates. The transmission sensors (there are two) continue to misfire and fail, despite being replaced several times. This car was bought new in 2012 and has had issues since the purchase. We have two children and another is due at the end of january and i do not feel safe driving this car, as it has almost been the result of several accidents when it stalls and shudders.
Have a 2012 focus se. Purchased in may of 2010. Since july of 2010, i have been taking it to the local dealership where i purchased the vehicle complaining that the car was surging, shuddering, and when i hit the gas pedal, it feels like the car stalls, gets no gas, or has trouble getting into gear. Of course, there are no known issues until a recall. Finally, the problem can be addressed. I take it in, they "fix it" it still shudders, and feels like it's going to stall out in the intersection. Next thing, my car overheats and dies at 11pm on the side of the interstate. I take to a different dealership and they say, well the clutch is bad and the cooling system is bad. Great 2012 car and two items have already went out. They change the clutch and cooling system, now when i back up, it grinds and bogs down. I have had my car for 2 years in may, 39,000 miles on it, and it's been in the shop a total of 4 times. They have changed the clutch and the cooling system. Was told the clutch needed "several hundred miles to break in" gave it about 500, still grinds when i back up, more so on an incline. Although now, it's decided it wants to stutter when it starts. So it's back in the shop for the 4th time, and i'm yet again in a rental car. I have a customer service guy through ford, he's useless... I can't even get him to return a phone call. What is the point of him being there if he's not going to do his job. I don't feel that i'm getting any resolutions from the local dealerships i have dealt with, or from your customer care manager.i want a replacement vehicle. I have worked with ford over 2 years and the vehicle is still having problems. Of course the dealership tells me this is an isolated issue. Please go to edmunds,com and you will see that this is not an isolated issue... There are multiple reports of the same problems that i am having.
The transmission shudders and slips on acceleration from stops. The transmission malfunction light is on and it will not shift. Vehicle jerks when shifting.
When pulling out onto a rural highway from a stop sign, my car hesitated between 2-3 seconds after moving partway into the intersection.the feel was distinctly like clutch slippage, and the car refused to move forward despite me applying additional pressure on the accelerator.after almost 2 seconds of very slowly (2-3 mph) crawling into the intersection the transmission engaged abruptly and i resumed moving into my lane.i frequently experience this particular problem, despite two dealers over 4 trips attempting to repair it, and have a good feel for how to modulate the throttle to work through the stall.however, this time it nearly resulted in me being t-boned on the driver's side door by an 18-wheeler traveling 55 mph.fortunately the truck was able to bypass me in his left lane.i will be taking it back to a local dealer for my fifth trip, this time hopefully to receive clutch revision "f" and transmission shaft seal "d".why the cars built with the dps6 transmission haven't yet been recalled is a mystery to me.i can only guess that (hopefully) no one has died when faced with a circumstance similar to mine.
Tcm problems wife pulled out to a residential intersection and the car stalled, luckily no cars we're coming at the time she called me and was scared she didn't know what to do it took me i'm out 30 minutes to get to her meanwhile cars were backing up and going around her we pulled it into my mother-in-law's driveway which was near and ask my brother-in-law that is a mechanic to check it out and he indicated that it was the tcm that was out i have had problems with my transmission about six months after i bought it new it finally went out. I use this car to go to work i am a state circuit rider and put a lot of mileage on my car ilearn to deal with the sluggish transmission because of the dealers indicated they couldn't do anything about it just to reprogram the transmission that was done and that was the only thing that for done for my vehicle. After ford indicated recall i had too many mileage on my vehicle to qualify it was just barely over 50,000 miles the first time. Second letter indicated for me to take the vehicle in to be checked but the dealer mechanic said that they had to physically hear or feel the shuddering of the transmission before they could program it again this went on until i had no warranty on my vehicle. The vehicle with sometimes do the shuttering or skipping of the transmission not all the time that's why the dealer said that he could not do it until it was doing it for him. So i learned to ignore the shuddering and skipping of the transmission and adapted to driving with it butt when my wife drove the car and it finally died on her that is too much to deal with.
I have recently bought a 2012 ford focus and it has the clutch problem. The problem has a warranty for under 100,000 miles. But does not have a recall for when the problem happens after 90,000 miles. So now i have to pay 1,500 dollars to get it fixed. Ford needs to fix a problem they made
Transmission clutch fails and car jerks and become unresponsive .
I purchased this vehicle new. I have had my transmission replaced four times plus the original makes 4. I have had nothing but problems with the transmission. Paul miller ford in lexington, ky has had parts ordered since 08-08-15. I was told it could take up to 3 months for parts to arrive. I asked for a replacement vehicle while waiting on parts. I was informed ford motor co. Says there are no safety issues & my ford focus is safe to drive and denied a loaner vehicle. On 08-31-15 while driving to work, my vehicle stalled in the center lane of traffic, i could not accelerate. I was in fear of my life! my transmission light came on & stayed on for 2 days. My vehicle continues to miss gears, jerks, sputters, lunges & gears down. I explained to paul miller ford what had happened after being contacted about replacement parts. Sorry, can't do nothing about that! how can this be a safe vehicle to drive? why hasn't there been a recall? are you waiting for lives to be lost?
I have experienced several potentially fatal occurrences related to left foot braking and the brake over throttle override software installed in my 2012 ford focus. When braking with the left foot and in a turn while feathering the throttle with the right foot, the automatic transmission shifts into neutral, the engine continues to rev without going into any gear. This condition has occurred no less than 22 times. The first incident happened while making a right hand turn but the next was a left hand turn. Although the second incident occurred crossing one lane of traffic, i would not like this condition to occur crossing 2 or 3 lanes of traffic and becoming a fatality. I am not the only person in the world who brakes using the left foot. Now that i know what is causing this issue, i can duplicate it even braking at any speed and in a straight line. Car has been to ford and had flashes of the computer installed with no change. Ford is aware of this problem through emails from the service manager at my dealership. This condition can result in a serious and potentially fatal accident. This fix for the so called toyota floor mat problem has created an even more serious safety issue caused by of all things braking with the left foot.at the least , i should have the option to override the brake over throttle portion of the software by turning it off.
The contact owns a 2012 ford focus. While driving 15 mph, the transmission malfunction warning indicator illuminated and the vehicle stalled. The contact powered off the engine. The vehicle was restarted, but the failure recurred and the vehicle moved slowly. The contact called ciocca ford of quakertown (321 s west end blvd, quakertown, pa 18951, (215) 536-8600) and scheduled a diagnostic appointment. The vehicle was towed to ciocca ford where it was diagnosed that the clutch, gasket cylinder, tie rod, in and out lug nuts splash guards, gasket valve cover, lower control arm and bushing, oil pan gasket, pollen filters, air filter element, all four tires, wipers, and the battery cable negative and positive needed to be replaced. The vehicle was not repaired due to the repair fees. The vin was included in nhtsa campaign number: 18v735000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The approximate failure mileage was 9,664.
Transmission control module problem. Unexpected loss of transmission shifting while driving. Problems with shuddering, vibration between gears and hesitation with the transmission. Rolls backward on inclines like it is a standard but it is an automatic transmission. Ford performed a reflash, relearn, and a pinpoint test. Test failed and ford removed the transmission and replaced the clutch and seals on 11/05/14 per recall14m01. Ford claimed that there were no other problems found with the transmission. On 12/08/2014 the shudder was back and the car bogged down to 30mph in a 55mph hwy. The situation was very scary and dangerous. I took the car back to the dealer and opened a case at 3:50 pm with [xxx], [xxx] at 1-800-392-3673. Ford refuses to acknowledge there is an ongoing problem that was not fixed the first time. The ford dealership is maintaining fraudulent business practices by charging $1025.00 to fix the tcm (transmission control module) that remains dysfuntional and potentially dangerous on the road. [xxx] and [xxx] with the ford sullivan dealership claim that the recall is separate from this related transmission problem. This was my first and last new ford product. All the way around the transmission in this and many other ford focuses is a major problem for consumers and nhtsa. Many deaths will happen due to fords unwillingness to address these faulty transmission components.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I own a 2012 ford focus se. I bought my ford focus in december 2012 from folsom lake ford located in folsom california. At 20000 miles i took my car in for its factory service and advised the transmission was not operating correctly. According to folsom lake ford their service department reprogrammed the transmission computer and ordered parts for the transmission'parts that would take a month to arrive, but never heard back from folsom lake ford after that. About 35000mls started major transmission issues with my focus-it would not shift correctly. The check engine light never came on, nor were there any other diagnostic/malfunction advisements from the vehicles information system. Other systems began to malfunction 'specifically electronic systems, idle control malfunctioned-. Idle rough, sometimes idling wild and extreme fluctuations.my focus would stall constantly while stopped at intersections, also randomly stalling while at driving speeds. Multiple times my focus stalled on the freeway, while driving at normal freeway speeds 55-70mph. After my focus had a stalling incident it would not start at all as if it was due to a power drainage. If it did not immediately fire-up, the starter would continue to operate whether i tried to discontinue or not. When the vehicle did finally start, the transmission always operated unusually after that 'shifting incorrectly, not smoothly shifting into gear, sometimes not shifting into the proper gear or not shifting at all. At about 42000mls service performed on my focus the battery checked and in good working order. By 43000mls after major transmission issues my battery was corroded/ruined.
Car lost total ability to accelerate, as if it slipped into neutral. I was attempting to get into the passing lane. The transmission failed to shift but went into a state that appeared to be neutral. The rpms went through the roof and the car was suddenly decelerating as i was trying to merge into the passing lane, a large truck literally almost collided with my rear end as the event was so spontaneous that i had little ability or experience in dealing with such a situation. Pulled over to collect my wits, shut the car off and proceeded on after a while. The car was taken to ford dealership , russ milne in macomb mi, they told me there was nothing they could do without being able to replicate the event. Its obvious ford knows of this problem yet the dealership sends me back on the road with a knownfaulty transmission. Would not sell this car to someone else (dont want that on my head) and too little equity to trade-in (who would take it anyways).ford is playing with a ticking time-bomb.. Someone will get killed because of this.i now stay in the slow lane.. Dont try to pass and just pray. No $$ to buy a new car and i have to drive this thing to keep my job/house/food/clothing. Trapped.
When pulling of from a stop position sounds like a rattling or something making a cranking noise. Also car stalls at times. Taking off from stop sign car stalls when gas is pressed, this is an ongoing problem.
I have had this situation happen in several different scenarios. Essentially, the transmission does not know if the vehicle is in park / reverse / neutral / drive and therefore i cannot shift positions or move the vehicle.sometimes when i turn vehicle over, i am parked but vehicle does not know i am parked (there is p / r / n / d on dashboard and usually a grey box indicates what position i am in. When it doesn't know where i am, there is no grey box at all).sometimes this happens after driving, then i park and sit idle for a bit, then try to leave but vehicle doesn't know what position i am in.in the most dangerous scenarios, i will be driving!!!!! then the vehicle doesn't know i am in d and when i try to accelerate, i just rev on the engine as if i am in neutral. I have had this happen on the highway as well as when going slow. It is extremely dangerous.this vehicle is known for having transmission issues (it was not well known when i originally purchased the vehicle). Car is currently in shop so i do not have any info / feedback from ford.
Since acquiring the vehicle new, i have brought the vehicle in several times with transmission complaints.each time i was told "that is how the transmission is supposed to work" or "your transmission is off because you let someone else drive the car and it has to readjust" or "you must have made a quick acceleration".the transmission often loses power when shifting and grinds after switching gears.i feel as though ford knew there were problems but tried to ease my worries by offering an extended powertrain warranty, which does nothing to fix the issues that i am having.the date below is the first time of many that this has happened.
I have about 98000 miles on my 2012 focus and i just has a message warning me of transmission issues. Before the warning there were no problems shifting but as soon as the warning came on it has a hesitation in the gear shifts. After i turned the car off and back on it had no issues so i changed it to manual shift and i had no more issues for the time being but i looked under the car and there is a very light drip around the point that the transmission meats the engine so im guessing it is the common issue of bad seals and a contaminated clutch.
There have been several recalls for my car regarding the fuel system and gas tank, my car exhibited all the same symptoms, i took it to a ford dealership that refused to do the work unless i pai'd $2,000 for an expired previous recall for a different issue that was unrelated. They claimed without doing that work if they did this work the car wouldn't work at all. I complained to ford who told me dealerships don't have to honor recalls and to keep trying other dealerships. I asked what to do if none would do the work and they said pay out of pocket. Worse yet, the first dealership cleared the recall as not being needed, so now i have a damaged car that i can't get the recall work on that i can't afford to do myself. I'm going to just have to sell the car.
The traction control in the vehicle operates in an unsafe manner in snowy road conditions.when climbing a slight grade in snow, the traction control continually reduces engine power to the point that the vehicle will no longer move forward.as the vehicle slows to a stop while modulating the accelerator, the engine will not rev above 1500rpm without the traction control cutting off power.controlled and sustained forward momentum is required for safe driving in snowy conditions.that is not possible when traversing typical roadway inclines in snowy weather with the traction control engaged.additionally, it takes no fewer than seven inputs from the driver to engage or disengage the traction control system; something that must be done frequently in this vehicle to keep it moving safely in snow.this creates undue driver distraction in already demanding driving conditions.a manufacturer retrofit of a simple on/off switch for the traction control system, as installed in most contemporary vehicles, should be the minimum remedy.
Takata recall - call rolls backwards when stopped. Trouble accelerating
My transmission has been acting weird since getting the car. But around 60,000 mile mark, the transmission has completely failed. I almost got into a car accident because the transmission stopped while driving.
While driving on the interstate the vehicles transmission disengages and you are unable to accelerate or control the vehicle.you must safely remove yourself from the roadway. This has happened multiple times and ford refuses to help because we have had all of the recalls fixed. This is part of the transmission issue with the computer.we are also experiencing the jerking of the transmission as it tries to shift into the correct gears due to the clutch.ford refuses to fix this problem as well because we have already had it recalled.these issues are serious and could cause a major accident or fatality.these vehicles are not safe and unreliable.ford needs to stand behind their products and make things right with the customers who own these vehicles.
Power assist failed while driving. Could not turn the wheel properly. Car started shaking and sounded like engine was going to fail. Only 108,000 miles
Driving the car, pulled in to post office car died. No power steering or brakes. Car would not turn over.display says parking aid malfunction no prnd indicator this is a major issue that needs to be resolved. If happened going down the highway someone could be seriously injured.
4 transmission failures in 25k milesstill have problems with transmission slipping, jumping, lurchinghesitates grindingand shutters, when you press on the gas from a stop it sometimes jerks you into movement or if you press the gas a bit harder it will shutter, the more we drive the worst it just until it cools down.
The contact owns a 2012 ford focus. While the vehicle was stopped at a red light, the engine failed. The contact was unaware of any warning indicators illuminated during the failure. The vehicle was towed to viva ford (5550 n desert blvd, el paso, tx 79912, (915) 834-2800) where it was diagnosed that the transmission failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 55,366.*as
The automatic clutch shutter, slips, and causes a very jerky ride.transmission does not seem to be in the right gear a lot of the time.
Recall of pcm/tmc recall 15b22 - i do not understand if a part is on a recall to be replaced why is a mileage restriction placed on the vehicle? i took my car to dealership for a failed recalled part and i had to pay for the part and the installation!! i commute over a hundred miles round trip each day to work by july 2016 i had already reached the 150,000 mile mark. My family has been a ford owner'sfor over 35 years. We own 3 ford vehicles today. Including the one in reference. I plead with you to help with the cost of this. Please feel free to contact me anytime at [xxx]. Thank you, [xxx]may you and yours have a blessed thanksgiving.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I purchased a 2012 ford focus less than a year ago and have had trouble ever since. I have had my car in repaired once for the transmission issues accelerating and coasting. My car is shaking and hesitating with any type of acceleration. The car is making a clunking noise when driving, turning corners and braking. I am beyond disappointed with the quality of the 2012 focus. I dropped my car off at the dealer and wanted it looked asap. I also contacted ford directly about my concerns, they informed me about the dual clutch transmission as a reason for the drive (an excuse i have heard numerous times from the dealer). After a couple days the service department called to let me know they had looked it over and everything seemed fine. They later test drove it and he informed me that everything looks great and that the way my car is driving is just the way these focus' drive due to the double clutch transmission. He informed me that it tends to drive the way i was describing if people have a "light foot", if i would drive with a "heavier foot" or "accelerate faster" it most likely wouldn't have these issues. When i brought up the instance where the car shook and made a large clunk when i turned it off, he stated that it was probably a "fluke". It is very discouraging that i am told that this is just how the focus vehicles are going to be. I emailed ford about the results and have not heard back. I picked up my car and it still drives jerky and the clunking noise is even louder. I dropped it off with 40,618 miles and picked it up with 40,630 miles. I think it is frustrating that it is deemed as a standard drive with a 12 mile trip. I am disappointed that i am expected to hit the gas harder to hopefully have a somewhat less jerky drive... Not sure how to do that in parking lots and neighborhoods. I do not feel that i have a safe quality vehicle and don't know what to do next.
Car jerks and bucks when proceeding from stop to accelerating. It's been doing this for the last year or so and seems to be getting worse. I have only 25000 miles on the car.
The first time i noticed this problem i was driving down a city street, downhill, with a speed limit of 35 mph when the check engine light appeared. This normally would be a great condition to coast downhill without applying brakes or gas. My car started shaking and then kept trying to downshift, it didn't have any gear selected and started pulling itself to a stop. During rush hour this was very dangerous. I turned into a parking lot and the car quickly shut off as soon as i got down to 5 mph. Once the car was back on it wouldn't go over 20 mph, very dangerous as the to get to the nearest dealership the speed limit was 45 mph any way i would go. Once i arrived at the dealership they informed me it would take a week to get in on appointment, and there were no loaners. This being my only car is first of all dangerous and unsettling, but also extremely inconvenient. Hours later after letting my car cool off and settle, the problems seemed to remedy themselves until i was reversing out of a parking spot. I reversed, applied the brake, put the car in drive, but when i applied the gas, the car started rolling backwards until i slammed on the break and tried the gas again. While trying to leave that same parking lot just after this, my car wouldn't accelerate up the small hill and began to roll backwards again extremely fast. I believe this is very dangerous and potentially deadly had there been pedestrians behind my car. Previous attempt to replace the transmission and reprogram the tcm were greeted with pamphlets stating jerking and shaking were normal characteristics of automatic cars. I was told the waiting list just to check if my car qualified for transmission problems would be six weeks and i would have to leave my car there with no loaner just in case the wait time was cut shorter. For the average person and targeted group for ford vehicles this isn't a possibility.
Vehicle transmission has been repaired under warranty at around 26000 miles for leaking, and again at 56000 miles for a bulletin (not a recall, it had time/mileage parameters). The most recent service, for the bulletin, was a reprogram of the tcm. Following this work, vehicle slips in and out of gear, seizing up on hills in both directions (uphill and downhill), and stopping the car. This has happened on multiple occasions: five, to be specific, all this year: on a busy freeway interchange ramp and on four occasions while turning in an intersection. When this happens, the car cannot be moved, the gear shift sticks and cannot be moved, and the key cannot be removed from the ignition. The vehicle transmission has been running "rough" since the reprogram. It grinds, shudders, and lurches. Note: the first time the vehicle seized up was before the reprogramming, and the other times were all since this work was done. On all of the occasions where this has happened, the vehicle slowed to an abrupt halt and i was nearly rear-ended. In the instance where the key has been stuck, waiting a few minutes (more than 5 but less than 10) has allowed me to cycle the key and re-start the vehicle, and then it was mobile again. I should note that the downhill assist dash light and the downhill assist feature (operated by a button on the gearshift) both come on without the button being touched or even pressed. A vehicle suddenly and abruptly slowing to a stop on a freeway interchange at speed is in my opinion a serious safety concern. Please also note that the vehicle has a history of sudden lurches forward while braking and the transmission has bogged down on other occasions in the past, but nowhere near as frequently as it did once i passed about 48000 miles.
Shutters/ grinding noise/ tugs and jolts at low speeds and up hills. When in bumper to bumper traffic message on dash, overheating transmission pull over wait 8 minutes.
We purchased this car new in august of 2012 and have had nothing but problems with the transmission. Jerking, stuttering, etc. Clutch has been replaced by ford at least three times under warranty to only fail again. Ford has extended the warranty to 100,000 due to their known faulty design but has yet to fix the problem. Owners will be left with a car that is unsafe, expensive to maintain and / or unusable once the warranty expires. We have had problems on the highway and is city driving. Currently the car will not go above 30 miles and hour and no support from local ford dealer or ford corporate on getting rental car until they can finally fit us in 4 days from now. Mind you this car is under warranty and is a known defect they've yet to fix. Why after five years of known problems has this car not been recalled? how many people have to die in accidents before something is done? listed today's date as date of date of incident although this is just the lastest in a long line of headaches and transmission problems we've experienced since buying this car.
The automatic transmission sputters, jerks, and feels like it's going to stall.i have complained to the dealership about this since the day i bought it.the dealership has done several updates to the software and it has not improved. They have told me this is normal, it's not!it has trouble getting into traffic because of the sputtering and jerking.it's only a matter of time before i get into an accident because of this transmission. This board has plenty of the same complaint.how many people will it take getting killed before there is a recall? when will they invest this matter, hopefully before someone does get killed.the touchscreen also does odd things also, but it's not dangerous.one time the volume on the radio was on full volume and i couldn't turn it down.i turned off the car and after a couple of minutes it still came on full volume, it finally stopped the next day.twice the touchscreen didn't work at all for two days.the dealership replaced the touchscreen and it still does odd thing, such as turns on random radio stations.they need a major recall on this car.
The contact owns a 2012 ford focus. While driving, the vehicle jerked while attempting to accelerate. Also, on several occasions, the vehicle appeared to stall. The cause of the failures was not determined. Ford of kirkland (11651 flater ave ne, kirkland, wa) and the manufacturer were notified of the failures. The failure mileage was 7,000. *pm *tp
When acclerating from a stop or a slow speed car shutters and vibrates.was returned to ford for reprogramming.that did help rollback on hills but not transmission shutter.
Transmission - transmission on late model ford focus is dangerous.car shakes, shutters and transmission will not go in gear at time when in traffic. Clear safety hazard that vehicle is dangerous when operating and concerning when car has movement issues in intersections and at stop lights. Car has been to service center over a dozen times for transmission reprogramming over past 4 years, car has received three clutches and now other major components are failing within the transmission.car recently broke down while driving and started missing gears, lurching and shaking on a road at 50 mph.had to pull over. Was able to travel 1 mile to get home but car was difficult to stop and jerked uncontrollably.car would not go into reverse and had to push out of road upon arriving home.
Purchased new and within 40,000 miles the clutch has failed two times and the transmission module has failed once and has had to be reprogrammed twice.the suspension makes loud noises on the front end whenever you hit any bump.i feel unsafe driving this car because it can lose the ability to accelerate at any time without warning.
I own a 2012 ford focus with the manual/automatic transmission dct the car now has 184k highway miles on it ford replaced one clutch out of three revisions. The car shudders badly and i'm told i no longer qualify for repair of a know issue because of the mileage. Cost of the new clutch and seals would be @ $1000.00 i'm being monetarily punished for using their product. The shuddering while annoying still allows me to drive the car from a to b. However, now the tcm module is bad per the dealer and will require $650 to get the car back on the road... I was driving the car when the transmission seemed to go into neutral. One off the road i selected all available gears and the car would not move. I tried shutting the car off and it would not restart. So, i had it towed to the nearest ford dealer. Now on to the mind scramble... I was told there are 41000 tcm's currently on backorder and the wait time is 3 to 4 months! they expect me to leave my car at the dealer pushed to the back of their lot and stored for 3 to 4 month. Of course they did offer to take my car in on a trade! doesn't this seem like a nice way to increase car sells!? what would they even give me on trade for a broken down car? this is pathetically laughable. It would seem to me that a car that has had three related transmission "upgrades" with seals and clutches, extended warranty for those that rarely drive, and now a tcm reprogramming and warranty extension to 150k is a problematic release and should be a forced recall! as is, my only remedy is to sue ford in a class action in order to get around the customer service department "feeling my pain". To give a consumer no better answer to a proven ford related engineering problem than wait four months or trade up for another piece of ford junk should not be allowed to happen.
Repeated problems with transmission "slipping", lack of power, surging when finally does shift, extremely unpredictable acceleration from stop (e.g., pulling into traffic at intersections, or up hill at highway speeds). Did not display problems during test drive, but at approximately 1,000 miles up to current mileage (about 2,200) it occurs every time i drive. Have had three near miss accidents due to unpredictable acceleration from stops, also on highway under hill load. Had dealer service check three times, first time updated software in pcm/tcm, second time with same dealer returned "no errors", tried different dealer, also "no errors" but was told other customers complained and "that's how it's designed". Sent ford motor company demand for refund under california lemon law, ford customer relations center called and stated they will not pay refund at this time but requested opportunity to send special technician to local dealer. Have not heard back to schedule with special technician after one week.
The contact owns a 2012 ford focus. While the vehicle was started, the gear shifter would not engage into reverse or drive. While driving at different speeds, the entire instrument panel illuminated. The vehicle was taken to randall reed's park cities ford of dallas (3333 inwood rd, dallas, tx 75235) where it was diagnosed that there was a transmission and electrical failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 100,078.
The contact owns a 2012 ford focus. Upon coming to a stop, the gear shift randomly shifted from drive to neutral without warning at any rate of speed. The contact checked the gear selector several times, which indicated that the gear was in drive; however, the vehicle failed to accelerate. The vehicle was taken to the dealer for diagnostic testing. The contact later received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages), which indicated that the parts may become available in the second quarter of 2017. The manufacturer was not notified. The failure mileage was not available. Vin tool confirms parts not available.
Purchased vehicle 6 months ago from auto nation ford union city, ga. First there was a problem with tire, then there is a problem with " brake lamp" then there is a major problem with " transmission malfunction". Car would not accelerate and stopped in mid traffic. Auto nation "said" they repaired as a result of recall, but i drove the car 8 hours after i picked it up from auto nation and car still having the same " transmission malfunction" problem, i could not accelerate, and car stopped on highway. In addition, the " brake lamp" message also flashed on the dash. I took car back to the dealer where it remains with auto nation ford, union city, ga.the car is unsafe to drive.furthermore, please investigate the dishonest service and sales practices at this dealership
Going from a complete stop to acceleration my car is shuttering & jerking as if it is stalling out. It is like the car isn't taking the gas and my car is struggling to get in gear. I can hear the gear grinding as they shift. They have a recall on certain 2012 ford focus with same issue; however, mine is not in that recall. The dealer says "it is the way it is made". Well why is there a recall on certain vins that are doing the same thing????
I bought it off the previous owner that told me when i took it for a test ride the car sputtered on take off the previous owner said she had put it in the shop a few times for the same problem and she got the same response every time which was they did it know what the problem was or the cause i bought the car and looked up any recalls and i called a ford dealership the employee i spoke to told me.yes there was a recall on my car and yes it was covered and for me to take it in the following monday i take inas said to and was told i missed the recall time frame and and i'd have to pay $2500 to replace the clutch the car was always over heating and i replaced the water pump thermostat pulley & belt tune up and still kept marking hot one day i get to a stop sign and the car stalls and never started again i was on the highway going out of town when the car temp over heated pulled over waited 45 min to cool i turned around took the back roads home so i could drive slow it was night by this time came 2 a 4 way stop and that is when my car turned off and never started
I bought my cpo 2012 focus in 2015. Within days, i experienced the transmission lagging and the car excessively rolling back in reverse on inclines (i literally have to drive with two feet when braking on an incline in my automatic transmission car or i will roll backwards into the next car!)i had the car re-flashed once at the dealership, but it did not do anything. After further research, i was hesitant on taking my car back because other owners online said work performed by the dealership only made matters worse.
I have a called the dealership i bought my car from. They are refusing to help me. My transmission is going out on my car. That i've had for 1 year. I've had my car looked at 4 times. But the issue wasn't fixed. This car isn't safe for me to drive. I want this fixed.
The automatic dual clutch transmission in this vehicle has had numerous tsb's issued because of defects but no actual recall. They extended the warranty coverage on the transmission but only for "specifically termed" issues. My clutch and seals have been replaced twice, the tcm has been reprogrammed 3 times and now they now tell me i need to replace the "j and k" forks, snap ring and t/o bearing in the transmission. But, they tell me none of this is covered. They opened up and serviced a "sealed" transmission at least twice already and the car is doing the same thing that was the original problem, shuddering, jerking and no power but now i have to pay. Just getting it to the dealership i was almost in 2 accidents because of this cars erratic acceleration driving behavior.
We purchased this vehicle as my daughters first car a year ago. It looks great but has issues. The transmission/clutch feels like it slips. The car always revs high. And you touch the gas pedal and sometimes it jolts too quickly. Today, i drove on freeway and came to a stop with red light at off ramp. Light turns green and push on gas and it shuttered and then propelled forward. Felt like it couldn't get in gear? it has done this a few times while in motion and on the freeway too, slips or sputters. I'm fearful for my young daughter being less experienced of a driver in this unsafe vehicle. I'm reading other peoples complaints, and i see many, many are having the same issues. We bought the car w 86k miles april 2017. Now has 97k. We will take the car in to our ford dealer tomorrow.
I received a letter from ford in may 2012 regarding customer satisfaction program 12b37.the issue with the car was rough/jerky automatic transmission shifts & roll back when transitioning from the brake pedal to the accelerator pedal.my husband took the car into the ford shop to have this issue corrected on 6/8/2012.everything seemed to be fine but both issues started up again and became more frequent.my husband again took the car back to the ford shop on 1/2/2013.my husband was told that this is the way the car drives.but the ford shop took the car and said they would take a look.we were given the car back the same day and were told that they reprogrammed the car and that everything was working fine.that evening i was about to merge onto the highway but the car would not accelerate.i pushed the gas pedal almost all the way to the floor and the car wouldn't go faster than 30 mph.i was almost rear ended by another car.luckily the driver was able to swerve into the lane next to me.i got off at the next exit and took the local route home.the next morning i took the car back to the ford shop.at this point, the car was driving completely normally.i explained what happened the night before.they wound up keeping the car for 2 weeks.i was told that they couldn't figure out how to fix the issue and had to call ford to get instructions on how to correct the problem.during this time, i placed a call to ford and filed a complaint with them.we received the vehicle back and everything seemed to be fine but slowly the same issues showed up more frequently.today (5/13/13), i've taken the car back to the ford shop.i was told that they would check it but that this may just be the way the vehicle drives.i am very disappointed ford hasn't been able to correct the problem properly.
Clutch wasrecall and it was replaced by local dealership installed nov 2015, gillette wy, and now transmission gave out, dealership stated that it needs an overhaul.
I had 2 recalls on locks and fuel pump and now today @7:00am i have transmission melfunction. I will never buy a ford again
The contact owns a 2012 ford focus. The contact stated that while driving various speeds, the clutch was making an abnormal noise. The vehicle was taken to a dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 6,500, and the current mileage was 49,000.
The contact owns a 2012 ford focus. While driving various speeds, the 'transmission overheating' message displayed and the vehicle would not properly accelerate. The vehicle was taken to ford of ocala (2816 nw pine ave, ocala, fl) and the transmission control module was replaced. The failure was remedied, but eventually recurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,000.
While traveling home from work, my car stalled briefly on main street. I immediately pulled into a parking lot to get my car out of the street. I turned it off and back on and resumed driving. I made it to my destination and got in the vehicle to drive again and the car would run go anywhere. The ford dealership said to bring it to their shop for a diagnosis. I was on the way to take my 2012 ford focus titanium to the service department at empire ford in abingdon, va. They stated the car would be ok to drive if i could get the vehicle to go forwards. I was traveling 65 mph down the interstate and the vehicle stalled out on the interstate. I tried to give the car fuel and began pressing the gas and the car would not move. Speed limit is 70 and 70-75 mph cars were coming towards me. I was forced to cross over the on ramp where cars were merging on to the interstate to get to the emergency side of the interstate. It was a pretty scary event and i felt that my life was put in danger. So, now ford is saying there is nothing they can do but fix the tcm (transmission control module). There is no fix!!!! if there was, i feel like it would have already happened.so i am stuck with a vehicle that has been in the shop five times now for transmission issues. It is clearly unsafe to drive. What is it going to take in order for ford to see there is not a fix for these models, someone losing their life?
I didn't get to finish my 1st complaint..about my 2012 ford focus transmission problem. Ive had the transmission fixed twice already under the warrany and now its doing it again and my warranty ran out 5 mos. Ago so ford wont fix it again? i don't understand why this isn't a recall? i am scared to drive this car and i have 3 children i drive around. And now the transmission is hesitating and shuddering again and i cant afford to pay for it to be fixed. Please recall the 2012 ford focus transmission problems so i can get my car fixed so me & my kids feel safe on the road !! please !! i just cant believe its not recalled after seeing the millions of complaints about this car and transmission problems?? i don't understand that??
Transmission shifts erratically. Will not down shift when needed causing loss of control of the car. Car will also roll back when you stop if on a slight incline. There is a voluntary recall by ford for this problem, however the remedies do not work. I have already had these remedies performed on my car over a year ago. The problems still exist. I expressed my concerns regarding these transmission problems over a year ago but ford has taken the stance as to ignore them. Ford had prior knowledge of these problems and other problems on these cars before they were even introduced to the public. Ford chose to put sales before consumer safety. This transmission problem is a serious safety issue, what is it going to take for the nhtsa for them to make this a involuntary safety recall, people getting killed? i do not feel safe driving this car neither should anyone else who owns this car.
I have been having problems with my car not being able to get the key out of the ignition, not going into park, and shuddering and sputtering when starting from a complete stop pretty much since i have had my car. This week, i couldnt get it out of park at all and then went to drive home from work my shifter would move but the car would not go into gear.
This car had multiple transmission issues and taken to ford for expensive repairs that never sold the issues. The transmission would often hesitate when trying to accelerate. Other times it would leach forward while stoped. It was plagued with issues and after spending thousands at ford with no resolution we sold the car so not to have to deal with it anymore.
I was driving in traffic at approximately 40 mph. My vehicle lost all power. I almost got rear ended. My vehicle will not automatically shift now. It has lack of power and it jerks and lunges while driving also it lost its reverse gear this all happened at the same time get on to the freeway
I bought a 2012 focus in 2015 with 14,690 miles on it. After a couple of weeks i noticed problems with the transmission but tried to think positive and say it can't be. As the days and weeks went on it got worse and worse the cranking noise the lack of acceleration and deceleration, the shuddering, etc.. Then i get a recall letter from ford motor stating there's a recall on the transmission and if affected have dealer take care of it, so i called the dealer and asked if they could give me a loaner since i have a severely disabled 8 yr old daughter that i must have transportation in case of any emergency they told me no loaners, so i called ford motor told them my issue and they also said no loaners.i took the car and i got it back the same day they told me it just had to be reprogrammed ok so a week later the same thing started but i have to work as well so i can't take off from work so easily, so i just kept driving it since the service manager assured me it will never stall. Well it did just this week right in the middle of the road with the red malfunction light on. I was stuck i waited a few mins in the boiling heat with my daughter and restarted the car, needless to say it's going back to the dealer again. It's a hazard driving this car thank god no one hit me on the road. With this car you can have a major accident it is the unsafest car you could drive.
For the last two years, our vehicle has had several episodes of violently mis-shifting, into a final loss of accelerator use.this happens many times when we are on rural or highway, and at differing speeds of up to 70 mph.we have brought it in for all regular and irregular maintenance to luther north country ford in coon rapids, mn. They first said it was how the "new transmission worked", they then said it was the tcm codes, then the clutch was replaced.then the only time they got codes from the car, we had to pay 1200 dollars because it wasn't part of the recall, but less than a month later, we had the same symptoms.every time they "fix" the problem it happens again, sometimes months apart, most recently it was less than 24 hours after they replaced the clutch.they themselves have admitted they have no idea of how to truly, permanently, make the car safe to drive, but continually allow us to pick it up and drive away.we have trusted them with everything and the assumption that they are giving us a true and honest try when working on our car.now we have applied for lemon law, only to find out that we do not qualify for that because we have trusted the dealer and ford, extending over the warranty/lemon law refund period.my wife just made the last payment on this vehicle, and now (as we have been for some time) we are afraid to drive it, i am used to having to put on the 4 way flashers once a day to pull over when it stops accelerating.if it was something like the washer fluid sprayers didn't work i wouldn't care anymore.but we can't drive it, we can't resell it.we are reasonable people, but feel we've been robbed of 23,000 dollars with no where to turn.what can we do going forwardi have every service invoice ever for the history of the car, but i don't have a scanner, i can mail them if needed please.
I have had my ford focus since 2012. Bought new. Noticed roll back at stop signs and definitely on hills. Had it looked at, was told it was fixed and as good as it is going to get. Still rolls back. One night put car in reverse. It didn't move. Shut it off three times, it finally reset. Talked to the dealership about this. Said they have never heard of this happening. Have noticed a little jerking here and there. One day, june 2016, drove the car to downtown madison, parked in a ramp. All was fine. Got back in and started it up to bells and whistles telling us the transmission malfunctioned and to have it serviced immediately. Car would not shift properly. Had the transmission control module replaced. Two weeks later, 350 miles from home, after passing a semi, pulled back into the right lane and 10 minutes down the road, car refused to accelerate. It would rev up to 4500 rpm's but not move. All the way home. Going up hill, same thing. Get on a straight away and it moved fine, but to start off and stop lights and intersections, it would start slowly. But rpm's would rev every time.dealership just called. The work they did is "fine", now running a diagnostic on the powertrain. Already 100 dollars in. Not a happy camper at this moment.
This car is dangerous, living in a hilly state, this car rolls backwards down hill whilst still in a forward gear.in light of fords recent quiet recall for other focus transmission issues, they still have not addressed the fact that the car rolls quickly backwards when the brake is released and because of the shuddering transmission, it cannot grip and go forward.if i had wanted to drive with both feet i would have bought a manual.i am saddened by the fact that your organization is waiting for fatalities rather than order a large corporation to withdraw their dangerous product.i thought you worked for me and all americans to keep us safe on the road? protecting the publicwho have been sold an unsafe vehicle??? i would wager every focus sold since 2012 is an accident waiting to happen. Please log my complaintwith the thousands of othersyou have received about these ford transmissions. Thank you.
The contact owns a 2012 ford focus. The contact stated that while at a stop, the vehicle jerked and failed to accelerate when depressing the accelerator pedal. In addition, the contact stated that the vehicle would roll away when parked on a slight incline.the vehicle was taken to a dealer where the failure was unable to be replicated. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 8,000 and the current mileage was 11,500....updated 11-14-13 the consumer stated she started hearing a knocking noise coming from under the hood, especially when going over a bump or in a parking lot. Around that time, she also started to realize the vehicle was rolling backwards on an incline, when she took her foot off the brake and then started to accelerate. It continue to happen on and off whenever she was on an incline. Also, when the consumer proceeded from a stop light, or stop sign, it felt as though the vehicle wasn't going into to gear. When it did, there was a stutter and the vehicle would hesitate , as if it were going to stall. While merging into traffic on the highway, when she pressed the accelerator, the vehicle wouldn't go into gear. The dealer updated the pcm and twice and replaced a strut bearing.
Was driving home from work on sr 64 and myat dinged and told me to pull over immediately once safe to do so car at high temperature. Was stranded for hour on the side of road waiting for tow
The contact owns a 2012 ford focus. The contact stated that while driving, the transmission was slipping out of gears, shaking and shorter. The check engine warning light illuminated. The vehicle was taken to el cajon ford dealer, (1595 e main st, el cajon, ca 92021, (619) 312-4107) and was diagnosed that the dps 6 automatic transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to nhtsa. The failure mileage was approximately 130,000.
The contact owns a 2012 ford focus. The contact stated that the vehicle would accelerate or decelerate without warning. When the contact attempted to accelerate from a stop, the vehicle sputtered. The dealer diagnosed that the transmission and the computer chip for the transmission failed. The computer chip needed to be reprogrammed and the clutch needed to be replaced. The vehicle was repaired a total of three times; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 61,312.
From the day purchased, transmission shudders while driving, going up a hill or taking off. Took to dealer and they said that's normal.
Shudder when taking off, seems to be from 1st to 2nd....or 2nd to third. I dont really know. Automatic gearbox.as well, my radio will crackle and pop then "freeze" no sound or control other than a very loud and distracting static and popping from the speakers. This has gotten much worse.
While pulling into traffic from a complete stop car would not accelerate.had to push gas pedal almost to floor to get car to go, that lead to a bucking acceleration, car jumping forward and almost being rear ended.took car to shop first told that's how the car drives, then told by transmission "specialist" i was not driving my car aggressive enough.after a 2 week stay the shaft seal and clutch was replaced.did not correct issue called ford corp and again was told this is how the car drives basically telling me i was at fault.car has since been back 2 times for the same reason, even took for a second opinion per ford request and car stalled on the service manager on a hill and yet i was told that's how the car is suppose to perform!!! not happy.tomorrow april 15th 2013 car is going back thus again for same reason.not feeling safe in my car!!!!
This 2012 ford focus has one of the original dps6 transmissions which is failing as to be expected by design.ford is denying the extended warranty for 7 years because the purchase date was august 2011.the vehicle is a 2012 and here we are in 2019.this is 7 years.the vehicle is dangerous, shifting hard and slips out of gear and won't go into drive.this is very dangerous when you need acceleration on the freeway or where ever the risk may be in traffic conditions.there are 1000's of reports on the malfunctioning transmission and i recently read on the internet the nhtsa this year is finally looking into this problem that was sold to millions of customers.i have had the car diagnosed at a ford dealership who proceeded to price gouge me on a repair since ford won't honor their customer satisfaction.no third party transmission shops will work on this car and the consumer is slaved to ford for repairs.dishonest price gouging quotes to boot.i was lured in with $1400.00 to 1600.00 to bring the car in.5 months later, with no cooperation and numerous phone calls, they doubled the parts priced for the repair up to $3200.00 plus it could be more.i was so fed up i towed the vehicle out of there and back to my garage.this half baked extended warranty ford put out for this transmission is exactly that, half baked.they know this transmission will fail and the warranty should have covered all components for this mechanical monstrosity.the consumer is over the barrel with ford fixing this problem and they are taking advantage of the situation.i was denied this warranty by two months when i first inquired about the.it's a 2012 - 20197 years.just because it was sold in 2011 shouldn't make a difference.it's still the same dangerous malfunctioning transmission out on the road.i sure hope the nhtsa puts some pressure on ford to do the right thing.
The transmission on this car is horrendous! i frequently experience severe grinding and shuddering when accelerating and have experienced complete stall outs when turning/merging onto roads and lanes. It is absolutely unsafe and have brought this up to the regional manager of ford during my current complaint with them. Their response? that it's my fault for how i am driving the car. I am waiting my 3rd clutch replacement due to a 3-5 week backorder due to the frequency of this issue but it's somehow my specific driving causing the problem. Worst of all is that their own service rep admits to this being a patch, not a solution. I will experience good performance for 2-3 months and then the problems will begin again.
I started my car this morning to warm up, i live in maine, so after 10 minutes i want to go to work and my power steering was off , i couldn't turn the steering wheel easily like normal and the car was running. Good thing it didn't happened later tonight on hockey 🏒 practice with my son. It's very big safety issue. Please advise. Thanks.
The transmission is knocking when it shifts gears especially the lower gears. It stutters really bad as well.
The new vehicle was purchased on 9/3/12. Calls to the service department began on 9/5/12 for complaints of 'bucking and jerking' of the car in low speed shifting. The car was accepted on 9/8/12 for repair of multiple paint chips on the front of the car and for evaluation of the shifting irregularities. Upon delivery of the car (53 odometer miles) the customer was informed that the paint chips had been repaired and the transmission computer was reset. The computer reset was not recorded on the service agreement for that date. On 12/5/12, the car abruptly stopped accelerating and metal grinding prevented use. The car was held from 12/5/12 until 1/8/13 (35 days, odometer reading 7,068 miles) for repair of a broken rear window channel, repair of transmission with replaced clutch. On 1/23/13 the vehicle was towed again due to not starting during multiple attempts by the owners and the tow truck driver.the vehicle was returned to the owner on 1/25/13 with a service report noting a weak battery. The battery was charged by the service provider and no other service codes were reported. On 1/28/13, the steering wheel required both hands to turn and the car narrowly missed going off of the road. Upon attempt to restart, the ignition was weak and multiple warning lights displayed on the dashboard. The odometer reading reset to '0' and the mpg reading went blank. The car had significant change in ignition sound and with uncharacteristic humming noise and was turned off again. When the car was on the tow truck with the ignition off, key out, and door open, the radio began playing and could not be manually turned off.the car was transported to the dealership. As of 2/3, the car has been out of service for 46 days due to multiple infractions. The vehicle has had symptoms of stalling, failure to start, and loss of power steering. Alternator being replaced 2/4.
My warranty expired and i am still experiencing constant shuddering and stalling.
Since i've owned the car,i've taken it back to the dealer more thantwelve times. I bought it new and have problems with transmission slipping,jumping,lurching. I have been having these issues plus issues with theradio constantly resetting itself since the day i bought the car.the dealer claimed to me that the reason my car times backwards after coming to a stop was to save fuel, then there was a recall on the car to have the transmission reprogrammed to stop it. I had this done,but it still occurs with my car.
The contact owns a 2012 ford focus. The contact stated that while accelerating from a stop, the vehicle would shuddered and hesitated. The cause of the failure was not determined. The local dealer and manufacturer was not notified of the failure. No further information was available. The vin was not available. The failure mileage was 20,000.
Transmission control module failed. Car was not responsive to gas pedal. Would not reliably accelerate, would not reliably brake.
While driving on the road the vehicle lost all power. Went from 40mph to 0. When able to drive it again it would not go over 30 mph. The next day it drove with hesitation and jerking. Then appeared to run somewhat normal for a short time (10 minutes) after that started to jerk so violently that if a car was in front of me i would have hit it. After reading up on the ford focus, this problem seems to be consistent.i am afraid to drive it.this vehicle poses a danger to not only the driver and passengers but to all the other drivers and vehicles on the road with it.i do not feel safe driving it on the freeway.
With the engine still running, suddenly no power was delivered to the wheels. I was able to roll to a stop at the curb. I returned 1-1/2 hours later and was able to drive the car about 3 miles before the problem recurred.i had the car towed to a ford dealership. The problem was a failed transmission control module, which was replaced by an identical unit. Had this failure occurred while driving at high speed on a freeway, it would probably have led to a serious accident. In fact, i would be surprised if there have not already been a number of such accidents.ford has done nothing to correct this problem. In august i received a notice stating that "the tcm may experience electrical circuit failures causing intermittent symptoms of loss of transmission engagement while driving, no-start, or a lack of power." it goes on to say that a software update is available that will give a visual warning of a potential failure. However, this will not prevent a driver from being stranded, nor, in many cases, will it preclude an accident from occurring.i am buying a new car and trading in my focus. I could get more for it by selling it to a private party, but i am unwilling to have any connection with the unwitting person who owns the car next.since the incident with my 2012 focus occurred about three years after my purchase, it is reasonable to think that such incidents will occur with increasing frequency. Ford needs to treat the design of a replacement tcm as an urgent matter, and to make it the subject of a recall.
While driving on surface streets @ 25 mph, check engine light came on.transmission shuddering, rough shifting, overheated and needed to stop driving to cool down.after parked overnight, car won't start.tried three times and then hold key and car resets and starts.waited next day, car won't start.tried three times and then hold key and car resets and starts.drove car to dealership.need new clutch, battery in transmission, transmission control module and other parts.car has only 118k miles on it.
Shortly after purchasing my vehicle the transmission started having issues. It has been "fixed" now several times. Currently at times when you accelerate the rpms will jump and the entire car will hesitate and vibrate. They have replaced the clutch packs a few times and the tcm and reprogrammed things several times and the issue keeps recurring. At times im not sure if the car is going to accelerate. The date i stated this happened is the most recent date that the issue occurred it has been happening since i got the car 4 years ago. What a terrible first brand new car ever.
Transmission started to judder and slip really bad causing car to feel like it was bouncing. Eventually my check engine light turned on and my car would not accelerate properly. This led to replacement of the transmission. I had previously gone to the dealer to address my concerns and they said they found a leak and that some of the things i was experiencing were normal. After this first replacement, a few months later my transmission starting acting really bad and was accelerating improperly. It had to be replaced again. Now, i am on my third transmission and it is showing the same signs as my first one.
After a week of purchasing our brand new focus started noticing the automatic tranny surges and slips. Like its bucking feeling. Sometimes it surges almost hard enough to put you on the dash. Kinda scary in traffic. Car has only 4500 miles on it and now has electrical problems in dash and upon going down the road you will vibrations like a bent axel or worn bearing. Its a new car!!!!!!!
I was driving my 2012 ford focus out of town while i was away for work and the clutch went while i was driving and almost caused me to go off the road.
Shuddering while accelerating.grinding noise while the automatic transmission is shifting gears.vehicle has been into dealer multiple times for shuddering and shifting issues.the last time, at 49k miles, it was over an 8 week wait to get the car into the dealer - the transmission guys were backed up months at all surrounding dealers. Ford's repair has been to reprogram the transmission. We purchased the car new and have been the only owners.the car did not shudder and grind when first purchased.and it performs better immediately after the reprogramming.but after a few thousand miles of travel, shuddering and grinding return.once it starts shuddering, i can duplicate this behavior within 2 miles of a ford dealership.there is a roundabout at livernois and hamlin roads that has a yield for incoming traffic.if the roundabout is clear, proceed into the roundabout between 5 and 10 mph and accelerate slowly while navigating the roundabout - and you get shuddering. Personnel in the dealerships state that "drivers just don't know how to drive the car".i am a 50+ year old driver with experience in both manual and automatic transmissions.no tickets no accidents.this vehicle was purchased with the intent of passing to my children when they start driving.the inability to use slow acceleration without shuddering makes it too dangerous for inexperienced drivers.especially in michigan where winter conditions often require slow acceleration to maintain control of the vehicle.please act upon consumers behalf and force ford to provide a permanent resolution.either a fix that permanently stops the shuddering or replacement of the defective powertrain components.
The contact owns a 2012 ford focus. While stopped at a stop sign, the vehicle was hesitant to accelerate as the contact depressed the accelerator pedal. As the vehicle finally accelerated, it jerked forward violently. The vehicle was taken to the dealer approximately five times for diagnostic testing. The technician was unable to diagnose the failure. There was a manufacturer's recall for an update to the transmission. After the update was performed, the failure continued. The vehicle was not further repaired. The approximate failure mileage was 200.
Whenever accelerating from a stop there is a shudder in the power train as if the car is going to stall. After shifting into second gear the cars moves and shifts smoother. Possibly dangerous especially when pulling into high speed traffic from a stop.
Took car to capital ford dealer in charlotte, nc on 4/29/20 because it kept shutting off while in motion.ford dealer said the car had a faulty transmission and needed to be replaced.they told me that ford manufacturers put a 6 speed manual transmission in an automatic straight drive and theres a class action lawsuit with over 2 million cars.as a result ford stopped producing the focus and fiestas.ford dealer stated they could replace the transmission for $3900, but it would be per specs (oem) and the clutch would ultimately burn out on the new one too.now we are without a vehicle that we paid 11k for.additionally, we have been to two ford dealerships regarding a recall for our door latches for over a year.neither is interested in doing recall work because "they dont make any money off it"
I purchased my first 2012 ford focus in 2011. I experienced shifting issues on several different occasions. I had to take it back to the dealership several times to get looked at because each time i had taken it, the dealer insisted that it was driving correctly and that it was due to the new type of transmission except each time they would "reprogram" the transmission and send me on my way. I wouldn't be 10 minutes down the street and it would start acting up again. Last year i went back to the dealer after my 3rd "reprogram" and told them that i wanted a different vehicle. After fighting with ford and the dealership i ended up eating the negative equity from my first focus and rolling it into a second 2012 focus. I was assured by the dealership that the transmission problem was only due to a first production model and that the one i was purchasing wouldn't be the same... Lies. I have now had it in the dealership twice for the seal leaking on the transmission and the clutches slipping. I have contacted ford as i want out of this vehicle and the district rep. Is not returning my calls. I have also experienced the car turning off at 65 miles an hour on the highway and had to have it towed to the dealership. Thankfully i managed to navigate through highway traffic to the breakdown lane. The dealer told me that it was a faulty sensor that was damaged after repair of my transmission the first time, but after reading these complaints, it sounds like its just another flaw of this vehicle. I cannot believe how ford is handling this problem. What is it going to take before they fix the problem or buy back the vehicles that are having problems? i am now upside down in two of these death traps and don't see a resolution.
For a few months now my power steering has been not working when i turn the car on sporadically. To fix this i have been just turning the car off then back on a few times and that seems to fix the problem. However, now it won't reset and i do not have power steering at all. I had it towed to the dealer and after they charged me 140 they tols me that it needs a new rack and pin and it would cost 2400!!! ford issued a recall on several different cars for this same issue. How many more people have to be hurt or die before they issue one for this? i just had the transmission control module replaced under warranty and received a letter in the mail informing me that a recall was issued due to the fuel system causing major problems.
This is an ongoing issue with the automatic dual clutch transmission.like most everybody else, i am experiencing the same hesitation and shuddering from a stop and the same "clunking" sounds in the transmission.i have had the vehicle into my local ford dealer, woody anderson ford, for a diagnostic check and like everybody else, they said that is a normal driving characteristic of the new-style transmission.while i initially accepted that response, i have become increasingly unconvinced of their assessment as while trying to merge onto the parkway, the vehicle failed to respond to a downshift and lost all forward gears.in traffic, the car would not accelerate and when i moved the gearshift lever into the manual position, it would not engage in any gear i selected.i was able to safely steer off to the hard shoulder, place the car in park and then back in drive and it was able to accelerate again...with a shudder in first gear, of course.it appears that ford does not have a realistic fix for this vehicle (unless the costly seal leak is the actual culprit) and therefore, i have not brought it back to ford for another check even though i did schedule an appointment but was unable to make it.there appears to be a real problem here with this transmission and moreso, the lack of confidence that it's drivers/owners have in it.it is a problem that is not being addressed with action.like many others, i am concerned about the safety of this transmission.
I was pulling out of the cafe by my home. When i had a chance to pull out i stepped on the gas pedal. At this point the vehicle stalled then took off like a bat out of[xxx]. Even leaving tire marks. I almost hit two on coming cars due to the hesitation then the lift off. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 ford focus. While the contact was attempting to make a left turn, the vehicle seized. There were no warning indicators illuminated. The contact was able to shift into park, restart the vehicle, and drive to her destination. Later the same day, while driving up a hill, the vehicle began to hesitate. The contact associated the failure with nhtsa campaign number: 14v212000 (power train) and nhtsa campaign number: 14v614000 (electrical system). The vehicle was taken to lexus of dayton (located at 1777 lyons rd, dayton, oh 45458, (937) 438-7455), but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 42,000.
When rolling down hill from a stop the car jerks hard when pressing the gas. When backing up under light throttle the car jerks and transmission is rough.
Purchased vehicle new from golden circle ford, jackson tn.i have made complaints to ford corporate about the transmission and tremendous shudder, loosing power and not shifting into lower gears. Area rep advised for me to get another opinion from dealer 100 miles from me and he would call back but he never did. Local service department says shudder is normal and service manager has same vehicle that does the same.tells me this is the way transmission is made to get good gas mileage.i was recently rear-ended b/c my vehicle stalled and would not accelerate. I took it in again, after body repairs made, they told me, "normal, just the way it is".while sitting at intersection stopped, light turned green, i accelerated, vehicle stalled, was hit.other party assumed liability but asked why i did not go ahead and move.my car did what it does constantly. Rpm's rev up to 3500 once vehicle decides to take off. Retired on fixed income, this was to be last vehicle. Afraid to pick up grandchildren and transport them.where do i go from here? using husbands big truck to go places which is very hard for me to do.we have been doing business with gc since 1984 and extremely disappointed in response.this car should not be on the road. In the event i have a more serious accident, please look into why ford would not recall this vehicle.if they rode in it, they would not want their family members using it.this issue has changed my way of travel and dependency.i say a prayer every time i get in it.i ask for protection andsafe return to my spouse, 5 children and 11 grandchildren. Please help!!!what do i do??
The contact owns a 2012 ford focus.the contact stated that the vehicle stalled while making turns at various speeds.the vehicle was taken to the dealer who stated that the transmission overheated.the vehicle was not repaired.the manufacturer was notified.the failure mileage was 38,000.
This is the third summer my transmission stopped working. I was driving to work on the high way and when i stepped on the gas pedal the acceleration meter went up but the car was slowing down. I pulled over to the side of the road and the transmission malfunction screen came up on the dashboard and the car needed to be towed to a shop. Ever time this happened (3 so far) i was driving on the highway and it cost me $1200+ to repair.
My car is shuddering when i go to accelerate
Purchased this vehicle used from ford/nissan dealer. Transmission makes grinding noise constantly. Dealer says this is "normal and within specs" which is hard to believe. I can probably live with the noise factor but car shifting is also erratic and jerky. When merging into traffic and speeding up car will "bog down" before upshifting to faster gear and then makes high revving sound.purchased this vehicle to replace our families second vehicle and was also to be used by my daughter. Don't feel safe having her drive this. Driving safely in todays world is already a challenge but when you have to also adjust your driving and situational thinking to compensate for this vehicles abnormalities, it makes this ford focus an accident waiting to happen.very disappointed with this vehicle and very hard to believe that this was designed to perform this way and that ford has no fix or revision to correct this issue.
The contact owns a 2012 ford focus. The contact stated that while driving at 45 mph, the vehicle was shifted into the drive position but failed to drive forward when the accelerator pedal was engaged. The contact mentioned that the same failure applied when attempting to reverse. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.
After driving for 40 mins, the check engine light came on. I was in stop and go traffic and from stop (0 mph) to 30 mph the transmission would downshift violently and stall. I would give it gas, but the car would not move and the engine would rev up and lunge forward violently causing cars to almost hit me in the rear. I put in a similar complaint a few years ago about a shuttering when accelerating from a stop after 40 + mins of driving. This is unacceptable for a car company to allow this car out on the streets.
I started experiencing transmission problems with my focus after what would normally be considered the end of the break in period, which was around 8,000 miles. The car would stall, shudder, and shake during acceleration from a stop, at low speed driving, and got notably worse the longer i drove especially on hot/humid days. I followed the maintenance schedule as outlined in the owner's manual and each time i brought my car in for maintenance i discussed my concerns about the transmission with service personnel and received the "corporate" answer each time "your transmission is operating within specifications", there's nothing we can do at this time. On 27 june 2014 as i was approaching the main gate of the base i work on, my car came to an abrupt halt and displayed the alert "parking assist malfunction maintenance required".the hazard lights became inoperable, gear shift indicator would not shift to park, and the transmission ceased to function. I was extremely fortunate that this did not happen while i was driving down the interstate at 65 mph 5 min earlier, because i firmly believe that i would have lost control of the car and either killed myself or someone else.the following parts were replaced in order to return my car to full operation: - pcm transmission control module - clutch assembly and leaking seals- reprogrammed transmission iaw latest tech bulletinthis is a common theme among all focus owners at the moment who've purchased vehicles since 2012. It's obvious to the public that the focus transmissions have design flaws and ford needs to come up with a solution and replace the transmissions of these vehicles. For the safety of the public i urge you to mandate a recall on the transmissions in all affected ford models before ford makes the same mistakes gm has and people are seriously injured or killed, it's just a matter of time.
I have owned my 2012 ford focus since new, i was driving on a local highway friday 4/25/14 cruising along at or around 60 mph, i was accompanied by my wife and my inlaws. As i was cruising along and all of a sudden lost power as if it was in neutral. I was in the left hand lane of sunrise highway but managed to avoid traffic coming up behind me and maneuvered the car off to the shoulder. The car was still in drive but did not move. I put the car into park and turned it off. I restarted the car and proceeded to head to the offramp, this issue occurred several times while driving on the shoulder until i finally reached the off- ramp. I shut the car off for 15 min then proceeded to take local roads home and contacted my local ford dealer to make a appointment. I have now been advised that the incident occurred do to tcm failure which the 2012 electric focus had been recalled already. I am faced with a 1200.00 expense do to a known issue coupled with the fact that the danger my family encountered.
To whom it may concern,i am a very unhappy customer with a car that i had purchased from your company. The car is not reliable what so ever and i can't trust it with anything! i have always wanted the newer model focus and when i finally have the money to afford one i am extremely disappointed. I have never had this many issues with a car and this is one of the newest cars i have yet bought. I have missed 8 days of work this year just because the car has its own games to play.the car has almost cost me my life a few times due to the jerking on the engine that you guys feel is normal. When i go to make a turn the car jerks so much sometimes that it's just makes it before i get smashed. This car is horrible and i think that it is so wrong that there is so much wrong with this car yet you still keep it on the market. One day this car is not going to go when i push the gas and i will get seriously injured. I have complained to service many times about this issue and they simply say? ?well just push the gas a little harder? i'm sorry maybe the car should simply go considering its main function is to drive!!! this is one of the most disappointing, nonfunctional, and depreciative vehicle i have ever bought in my life. I will never buy a ford again if something cannot be done. So thank you so much, instead of me saving for college i now get to save up to buy another car because i was wrong about this car being dependable. Thank you so much for all the hardship your poor manufacturing has caused me and my wallet. I really so hope someone can be of assistance and correct this issue because if not you will surely be losing a customer along with me posting this to social media in the months to come if something is not resolved. I figured if you guys don't care enough about my well being then the world must know.
The check engine light will not turn off, the door sensors keep ringing, and the transmission does not shift properly amd rools backwards when i apply the brakes
Failure caused car to drop speed and power while driving on the freeway which ultimately caused a safety issue with fast moving traffic. Ford code p0850:62-28-ipc.
When driving my vehicle on the highway, if i attempt to speed up to pass another vehicle it will lurch violently. One time it lurched forward and then stalled. Fortunately i was in the right hand lane and could pull over to the shoulder without incident, had i been in the middle or left lane it might have been a different story.
This has happened multiple times, but on sunday 3/15/15. My car has flashed hill assist not working and not in park when it was indeed in park after the rpm go up to 5 & 6 at any given time and forcing me to pull over. My car would start, but would not go into gear. When this happen before i was on the interstate doing 70 and the car jumps out of gear and i can no longer go, so i have had to pull over and luckily restart the car and go. I also have been having issues with the car not starting. What if this car causes myself and family to be involved in a accident? what if this happens during rush hour? this is a world wide issues and ford is fully aware yet they do not have any recalls. I'm not sure i understand when or what will make you ford stand up and correct the issue by issuing a recall on this unsafe vehicle? death?
Vehicle moving transmission disengages gear vehicle needs to be restarted to reset transmission,veh stopped at traffic control device light, stop sign,railroad crossing transmission disengages gear. Veh needs to be shut off and restarted to be able to move. Veh in said situation refuses to actknowledge park signal so. That it can be restarted.veh has been in motion and had this happen veh has been stopped and this has happened this is on going.
Since the introduction of dual clutch technology, beginning with 2012 ford focus models, there have been numerous documented cases of transmission problems. At least two recalls were to address the sluggish shifting. In my case the transmission has never functioned adequately, however i never experienced total failure. On march 15th, in heavy interstate traffic, the transmission experienced a failure. The engine warning light illuminated and the car would not propel forward, even in drive. I turned the vehicles ignition to off then on. That reset the system and i drove home. Now just yesterday, march 23rd, the same thing occurred, however this time i had to tow the car to a ford service shop. In these events the warning light illuminates and the dashboard indicators flash. The car then idles and shakes failing to propel forward. This is a major safety hazard and i am reading this is a common occurrence with this model year.serious injuries can occur with this type of failure while driving in traffic congested areas. Ford has not adequately addressed the issue and no resolution exists at this point. A class action lawsuit is in process against ford due to this issue. This is a very serious matter which should be addressed aggressively and promptly. The vehicle was in motion on an interstate expressway.note the recalls for their automatic transmission.
I have a 2012 ford focus that has had numerous problems with the clutch/transmission. I've had this issue replaced numerous times, and i am still experiencing the same problem with the car. The car constantly shutters upon accelerating, hesitates while driving after stopping at a red light/stop sign and had a complete transmission malfunction as well. I have had this issue occur about 9 times with this car since buying it in 2012. Needless to say that i no longer feel safe driving this car anymore, and it makes me sick seeing that ford won't stand behind their product.
Four transmission fixes for clutch assembly due to shuddering and one complete breakdown.one fix for losing acceleration while turning left at traffic light.
At highway speeds while trying to pass, meaning speeding, my engine would cut out or loose power which would last about 10 seconds. I am bringing this to your attention because i read about other ford owners having the same issue. Now ford said that it was easily fixed by reprogramming the transmission, this fix has alleviated some of the engine power loss but not all. In fact this fix makes my transmission act like it is slipping and the shifts points are way out of range. It is because of these issues i can't stand driving it, please advise as to what my options are since my factory warranty ran out.
I was leaving work when i got on the freeway when i step on the gas pedal the center of the car mainly the transmission start to shake and the car would stop move, the more i press on the pedal the louder the shaking get and the car would not accelerate i had to pull over to the side of the road shut the car off and wait for 15 minutes then start it again try to move it but it was moving slowly i eventually reach home.
The contact owns a 2012 ford focus se. The contact stated while driving, the car would violently shudder and shake, a grinding noise could be heard in the front of the vehicle and it stalled intermittently. The vehicle was towed to the dealer for diagnostic testing. The dealer stated that the control module was defective and a new seal was installed. The dealer repaired the defect;however, a day after picking up her vehicle the failures persisted. While driving she also heard a "clucking" noise in the same place she previously heard the grinding noise. The vehicle was towed again back to the dealer who stated that they could not find any defects she "just have to get use to her vehicle". When the contact drove the vehicle home the transmission over warning light illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000 miles.updated 04/17/14*ljthe consumer stated the transmission was replaced. However, the shudder continued. Updated 05/20/14
I have an automatic focus se, and at 2000 rpm there is a grinding noise and loss of power (sluggishness in acceleration). The grinding noise started to happen at around 2000 miles but only occasionally. Now, it happens 100% of the time.i took it to ford service and they confirmed hearing the noise. They also have a code in their database for this issue. However, they say that they don't have a fix for it.
The contact owns a 2012 ford focus. The contact stated that while driving at various speeds, the vehicle shook and became unstable. The vehicle was taken to the dealer, who diagnosed that the transmission oil seal was ruptured. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 35,900.
Grinding sound when shifting from 1st to 2nd gear and surging.
I am an owner of 2012 ford focus. My car rolls back every time i took my foot off the brake on a hill. It rolls so fast! it's really unsafe and scary; especially i have my 4 year old daughter riding at the back seat. I went to the dealership last month but the issue was never solved. The service man told me that it is normal for the car with automatic transmission to roll back when you're up the hill. I never had this kind of issue with my other cars before. I hope ford will do a recall for all 2012 focus.
This car has had the problem with rough shifting and roll back on hill almost immediately after purchased in may .i reported incident to ford motor company and they did not do anything but later in may 2012 received the service notice for reprogramming.it helped it but did not fix it and this problem returned and actually got worse.we just took it to our dealer for service on 6/21/13 and they said there was a clutch assembly pack they replaced.once again the car is driving better but still not what i consider normal (smooth shifting/accelerating) for any car. I am concerned that issue will return with time.ford needs to fix the transmission once and for all.what needs to be done in order to have a recall?
2012 ford focus.consumer writes in regards to acceleration problems.the consumer stated it felt as though the vehicle was loosing power and trying to stall out. She would try to accelerate and the vehicle would rev, but would not go, and when it finally did go, it was very jumpy and slow. The consumer took the vehicle to the dealer five times for the same issue.the dealer stated the vehicle needed a computer upgrade. The dealer stated it would take a while for the upgrade to work, but it never did, and the problem worsened. The next time, the dealer stated the tcm needed to be replaced. The replacement of the tcm, made the problem even worse. The vehicle began jerking upon acceleration and it felt as though the transmission was slipping.
It is my understanding that ford willingly and knowingly sold cars with faulty transmissions. After multiple complaints and a class action , ford extended the warranties under 14m01 (7years/100,000 miles) and 14m02(10 years/ 150,000) miles . My car , along with multiple other complaints that can be found online,is experiencing same shuddering issues at low speeds that are covered under the 14m01 extended warranty. However, my car is at 110,000 miles and per ford and dealer are not covered. The issues are clearly related to a design flaw from ford, and not as a result of a vehicle milage/age.i am requesting that ford extend the warranty to same as 14m02 as it is clearly a design flaw from the factory. The shaft seal leaks fluid in the clutch, and ford has admitted this flaw , and it doesn't matter of this happened under 100,000 miles or over 100,000 miles, the issue lies with the design.
When starting from a complete stop, the car jerks, shutters and the gears grind & despite having this vehicle in for service over 12 documented times, nothing has ever been done.just as recently as 8/4/15 the transmission was serviced again, replacing the clutch, and it drove great for just under 5 days and then i simply stopped at a stop sign and when i went to pull out the vehicle jerked and bucked, nearly striking another vehicle and then for the 50 mile drive home, the vehicle would grind through the lower gears, making driving very difficult.the vehicle is now back at the dealership with no resolution in sight, ford should just recall this vehicle before someone is seriously injured and why are we all to suffer because ford is no longer the company they used to be, i will never own another ford vehicle and i am trying to get out from under this vehicle, but will do so at a loss.
I was driving home when a light message on my dash came on saying "hill start assist not available" and the car lost complete power to the wheels, motor revved but i wasn't going anywhere. I tried putting in a sport mode to see if could shift via toggle switch, but still no gears. I got to the side of the road and my check engine light was on and traction control light was on. I shut the car off hoping it would reset something, but once did that the car wouldn't start, i had power and all but when turned key to start nothing happened. It's sitting at the dealer now. I check some mark ii focus forums and this seems to be a very common issue and when taking to dealership nothing is being done.
Can't reverse.does not shift gears properly. Randomly stops sending power to the wheels. Rpms bounce rapidly (high and low). Has happened in intersections and highways, putting me and others in immediate danger.
The contact owns a 2012 ford focus. While attempting to accelerate at a stop light, the vehicle hesitated. The vehicle was taken to summerville ford (9700 dorchester rd, summerville, sc 29485, (877) 477-1434) where the contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 77,000. The vin was unknown.
This is an ongoing problem!!!! my vehicle vibrates when trying to accelerate from a complete stop. It hesitates and does not want to accelerate and it appears to not want to shift gears. Does the same thing at low speeds as well.when pulling of from a stop position sounds like a rattling or something making a cranking noise. Also car stalls at times. Taking off from stop sign car stalls when gas is pressed. My car rolls back when taking off from an incline and a flat surface.
My car constantly smells like gas when i start it up after filling the gas tank up, the car dies when driving down road i have to pull over to start it because it dies while i am on the road so i have to pull over since last year the fuel reader stopped working causing me to die on side of road because ofrunning out of gas. The car still has transmission issues it jerks from time to time and the half shaft bearing and wheel bearings are currently going out in this car. I bought the car brand new at the ford dealership. This is car is a lemon i have owned over 15 used cars and never had a problem as much i have had with this new car.
Power shift transmission, both clutches were replaced by dealer.still experiencing problems, while in motion at 55mph on smooth highway engine surges without acceleration, tach up to 6000rpm; at low speeds transmission shudders, jerks, does not shift properly.
I bought this car with 17,000 miles on it and kept it a year and a half.i couldn't stand it anymore.when accelerating, it would shake and shudder. The automatic shifting into first and second gears was extremely jerky all the time.if i was at a complete stop and the pavement was wet, the car would bolt forward when i accelerated.twice it like stopped when i was going 70 mph on a highway. It just sort of stopped operating for a flash and then resumed movement.it was scary.i took it to a reputable ford dealership which was closer to my house than where i bought it, and they worked on it 4 different times.i came in with the same complaints every time.in addition, because the transmission was so screwy, it apparently affected the tires and i had to buy 4 new tires because the tread was so worn down.i traded it in on a new toyota. That was my first ford and my last ford.never again. The car is a menace and definitely unsafe.
The contact owns a 2012 ford focus. While traveling 35 mph and coming to a complete stop, the vehicle proceeded into the middle of traffic due to brake failure. The vehicle was previously repaired under a recall; however, the failure was persistent. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly needed to be updated and possibly replaced. The vehicle was reprogramed, but not repaired. The manufacturer was notified of the failure. The vin was unknown. The failure mileage was approximately 73,000.
2012 ford focus have transmission problem. My car have problems changing gear i almost got into an accident. Now its stalling and problem starting. Ford say there nothing they can do!
While driving down the freeway the car started to coast and engine went to an idle.the indicator for transimission position went blank.i was nearly hit by the vehicle behind me.the next week i was pulling out into traffic and it did the same thing and was almost broadsided by a delivery van.the car moved out into traffic and then stopped for almost 2 minutes.later down the road it cut out on the highway again, twice more on a side street, and then again as i was near the dealership.i took it direct to the dealership where they performed a computer upgrade.i received no notice of this issue from ford.i could have been seriously hurt or killed by this and now know it is a known issue at ford.they need to address this issue for all owners of the vehicle as it happens suddenly with no warning.
The vehicle has a grinding noise when shifting gears.it will also shudder and shake when driving.vehicle has had all updates done by the dealer and ford motor company and the issue still persists.ford said they are unable to fix the issue with the dual clutch.
My car is having transmission problems, and loses power and has a hard time shifting sometimes. I got a recall notice at one time and lost the paperwork, and the ford dealership refused to look up the recall and said i needed to have the paperwork to get it looked at.
Ongoing and persistent issues with the transmission; hesitation, jerking, shuddering, grinding, lack of power. Slow speed and stop-and-go driving results in very poor performance from the transmission. One occasion i did not have enough power to merge and had to pull over on the highway; the engine was revving but there was almost no power going to the wheels and a very loud grinding sound coming from the front.i have had the car into the shop twice to have the transmission worked on.they reprogram the software and it drives ok for a few weeks, then goes back to the original condition.the car in my opinion is unsafe to drive about half of the time.ford hasfailed to address my concerns or correct the issue.
For years my car has randomly shut down while driving and has been needed to be towed twice.it and has had 10 recalls performed, including the transmission. My car shut down again on monday night coasting along a flat road at 45 mph so i decided to call ford today and ask what new recalls have come out and they stated my car has a field service issue for the transmission that is common but they have not recalled it.why?they also mentioned that they have to look into whether or not i would have to pay to fix this commonly reported problem.
My vehicle has been in for service 3 times this year alone for the same transmission issue. Every time i go in they adjust something or replace a small part, but never completely fix the problem. It shudders, hesitates, bucks, and kind of stalls because the transmission is trying to shift or making grinding noises. It can do it speeding up or slowing down or in the middle of the drive, it is unpredictable. I have had the transmission also over heat and tell me to pull over on large busy roads and have a loss of power when not stopping fast enough. It is scary when my car is shuddering going no where and i am in the middle of traffic or going through an intersection with my 2 kids in the car. Fords response is to continue driving the car, some times they say it is within specs and sometimes they say that i have to drive it while i wait for parts to come in, which are usually back ordered. The service adviser told me herself that she wouldn't drive the car but i am expected to drive it because they can not give me a loaner and they have no parts to fix my car, and even when they do "fix it" the same problem starts again within a couple months. I think they are just waiting and riding it out until the warranty runs out on it. Now to top it off there is also a recall on the door latches where the doors can just open and they also do not have those parts. It is an unsafe car and a horrible experience that i am going through.
I have reported to the dealership several times about the jerking and stalling when i take off and attempt to accelerate. They reprogrammed the transmission module, but it still does it.
The first time was going down 93 in boston area with my family the car went into transmission failure why i was in far left lane the car wouldnt go over 20 and i had to cross over to the far left lane to treach the breakdown lane. Luckily my family was not in accident because it could've have been far worse. It did the same thing a second time when i was going down 293 area going to a doctor appointment. This may end up killing my family if it doesn't get recalled and fix. We don't have extra money to be repairing it ourself every time it decides to do this.
The contact owns a 2012 ford focus. The contact stated that the vehicle failed to start and the gear failed to engage. There were no warning indicators illuminated. The vehicle was towed to the driver's residence. A mechanic came to the contact's home and diagnosed that the transmission needed to be replaced. The vehicle was later taken to another independent mechanic and, while driving, the transmission warning indicator illuminated. The failure indicated that the transmission was overheating. The mechanic diagnosed that the transmission needed to be replaced. The vehicle was later taken to autonation chevrolet valencia (23649 valencia blvd, santa clarita, ca 91355) where it was diagnosed that the tcm code and the dual clutch needed to be replaced. The vehicle was not repaired. The contact stated that while on the way to the dealer, the vehicle stalled and was pushed over to the side of the road. The vehicle was restarted,but hesitated to drive. The manufacturer was made aware of the failures and provided case number: cas17998196-c0f7c0. The failure mileage was approximately 115,000.
The transmission clipped as to a 4th replaced faulty clutch while backing into the garage. The car jerked backwards out of know where and hit the side of the garage while backing in to park. The rear fender, bumper and parking aid sensors are now damaged thank you to a faulty transmission and clutch. I am tired of not feeling safe with my daughter in the car.
The car was driving fine and all of a sudden the power train quit working despite the fact that the engine was operating correctly.because of the loss of power, i was endanger of getting hit by other cars.the sudden loss of power is a hazard.the manufacturer said the resulting loss of power train was due to a transmission control module.this particular model has been plagued by transmission problems throughout its life.mine began while it was still under warranty and continues today.i am going to abandon the car because i feel it is unsafe at this point for me or anyone else.
I ordered the car from ford in 2011 as soon as they allowed orders. I have approximately 27,800miles on the car. I have yet to get the fuel economy that ford stated. I do both city and highway everyday and my combined fuel has not gone over 27 miles per gallon since i have owned it. I have even had it run out of gas on 3 separate occasions when the car was registering 30 and 34 miles to empty.
19s22 recall. I was driving home from port huron to clinton township.my car went from 70 mph hour on the freeway to 35 mph.absolutely no warning.i cannot accelerate more than 35 mph. The very next morning i brought my car into the ford dealership at 9 mile in harper because the same problem had occurred months before in may.i told her that same thing happened before my car is not accelerating my rpm shot up and i cannot go anywhere so she asked me to bring it in i did i asked her about the outstanding recall on the car she told me that her guys forgot to look at it.fordhad my car for a week i lost my job and i also do lift on the side so i'm out $1200 just in the week. They called me, and said itll cost around $2k for the clutch system.that's funny because i don't use the manual side of the car but apparently it'sbuilt into the transmission. So again i asked about the recall. It clearly states on your website that if ford has to do the recall and there's any other repairs that need to be done with for the cause of all of this that the parts and labor are free. They charged my dad's credit card $1938.78. I asked her again but there was a recall down on the car she said oh well we did the recall and that was for the purge valve i said ok well where is that located she told me was in the engine so you didn't do the recall 1st you just went straight for the clutch?then you're telling me that had nothing to do with it well how do we know now after he took the 2000 and even admitted that you didn't do the recall 1st gear went straight to the clutch system so if you wouldn't did the recall 1st i wouldn't have been out $2000 if you just did your job.then i pick up the car. And the same thing happened again, and the check engine light came on. So again i had to drop it off.
I purchased ford focus used- one year old- with 16500 miles.three times it stopped as i was turning left in oncoming traffic.one time i backed up and it would not go into gear. Other times it would not shift gears on hills or on ramps two times on my steep driveway it came out of gear.brought to shop numerous times - told nothing was wrong repeatedly.i got rid of car after 13 months and took a financial hit but now i am driving a safe car.the difference is amazing and i am simply driving a chevy cruze so not an expensive car in comparison. Focus is dangerous to drive!
Lost power steering to vehicle, unable to drive due to safety concerns.transmission hesitates when driven or when gasing from a stop.
I've experienced both hesitation and lurching forward with this vehicle when accelerating and traveling at low speeds (5-15 miles per hour) this is scary when merging onto four lane or even when caught in bumper to bumper traffic.this has been an on-going problem ever since the vehicle was purchased new. The clutch has been replaced once or twice, but the problem continues.
On two occasions the vehicle stopped running while in motion.in incident 1, this occurred at highway speed (65 mph) and incident #2 in local traffic (15 mph).in both cases all power was lost including the acceleration, power steering, etc.after incident 1, the car restarted and driven to the dealer - extensive repairs were made "to the transmission" (per the dealer).in the second incident after dealer repairs after incident 1, the car completely stopped at highway speed and would not restart - towed to dealer.again loss of all power including acceleration, power steering, etc.after incident 2 the dealer replaced the "master control unit".while both incidents were covered by ford under the "drive train" original warranty i am concerned about the loss of power in two incidents separated by about one month.
In september of 2013, i purchased a used ford focus for my teenage son. Soon after purchasing, we realized the transmission seemed to be having problems. It was still under factory warranty, so we took it to a ford dealership to have it checked out and repaired. We were told that the computer programming needed to be reset, which they did, and that it would take driving it about 1000 miles for the car to "learn" the new setting, and then the problem would be fixed. The problem, by the way, is the car feels like it will stall out when you try to accelerate, particularly during initial acceleration such as after coming to a complete stop. This could put my son in danger if he's in a situation where he needs immediate acceleration (such as to pass) and the transmission doesn't perform. Ford knows about this problem, and has even sent out a notice that they've extended the warranty on the transmission. Yet they won't fix the problem. What's it going to take to get them to fix these transmissions?
Canister purge valve recall (cpv) and prior powertrain and pcm recall issues. History involving powertrain, pcm and cpv. Check engine light (cel) came on a few years ago and the car could not restart. Could have had an accident. Recently, in the summer 2019, cel on and gave a code about faulty catalytic converter when i spent $106 at green ford to read and diagnosis the code. The light went on and off and on september 8, 2019, the car stalled and/or would not start back up many times when the cel was on. The car would not crank the next morning, twice, on the way to green ford, and waiting on recall to be performed.the car has 151,000 miles and is a one owner vehicle. The powertrain, pcm and this current issue has been the only issues that seems to be connected.
My vehicles transmission has been replaced several times and had a tcm replacement as well and still is not working it is also had two clutches and several software updates with no success. The car has started displaying new transmission issues related to the software in which now the vehicle will no longer go in reverse and just the other day while driving at 75 to 80 mph on the highway my vehicleslammed it self into second gear very hard and then into neutral i was almost rear ended at approximately 85 mph in which i could have died this is unacceptable afford to not except responsibility and offer a buyback for these vehicles i have spent countless hours of my time with this vehicle and have had several occasions with engine loss power transmission would not shift slamming into key lower gears at high rate of speed completecar shut down all of these issues in which i could have been in a fatal accident with and we still have no resolution after several years i am out raged
While leaving the parking lot of a store to enter highway, my focus started sputtering and then shut completely down leaving me and my two children stranded in the road. We got help to push it out of the way when attempted tries to start didn't work. A tow truck came when called and took it to our ford dealership here who just called (24 hours later) to tell me they "think" there's a problem with the fuel pump. I have had continual problems with the transmission as well, this car rolls back on even the slightest hill, has caused some close calls when vehicles are close behind me. I am a working mom with a non-working vehicle for at least the week.
From stop the car will hesitate to accelerate, sometimes it won't be in gear other times it will be in the wrong gear (i.e. 2nd or 3rd instead of 1st).at times it will also lurch forward, one time it was so hard i thought i had been rear ended. Once in motion the clutch slips causing slow acceleration and shaking (sometime violent).on hills, even at highway speeds, the clutch will slip causing the car to slow and have trouble climbing.i am on my 3rd set of clutches, and last as now the transmission is out of warranty, parts are unavailable, and the cost will be more than the car is worth due to the extreme depreciation due to the known transmission problems.it has had the tcm (transmission control module) programming updated eight times.on my first two visits to the ford dealership, all the way back in 2013, i was simply met by the service manager and told on visit one the transmission is working as designed and given a paper stating the behavior of the transmission and on visit two that i didn't know how to drive the car and that i would need to relearn how to drive for this type of transmission.on my third visit they reprogrammed the tcm making it worse and it went downhill from there.on one visit they tried to blame the visit on a fictitious oil leak and charged me to fix though they could not show me the leak nor had the car ever leaked a drop of oil or used any oil.between the second and third clutch replacement the car drove so terribly i was afraid to drive it, let alone allow my wife and children to ride in it.even now i cannot pull onto a road without having a 100 yards of space between traffic. This has been an ongoing issue since 2013 and continues today (2019).when i first started contacting ford the car only had about 16,000 miles on it, it had over 50,000 before they did the first "repair".
The contact owns a 2012 ford focus. While driving approximately 20 to 40 mph and when the gear shifter was placed into the drive and/or reverse positions, the vehicle shuttered and the display panel indicator illuminated and displayed "hot hot pull over". The vehicle was pulled over, restarted and driven to the dealer. It was diagnosed that the transmission and clutch needed to be replaced. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 22,000. Updated 03/07/17*lj
I am having issues with the transmission in my vehicle. It has been in the shop 30 days now waiting to have it's 3rd transmission since birth. It has had two reprograms of the module as well. This car is unsafe and dangerous to drive. It shudders and shifts terribly. It seems to want to start in third or fourth gear many times, exposing me to danger when pulling out into the highway. This car needs to be bought back. I had the trans replaced in oct of 14 and it made it a whole 14 months before needing to be replaced again. The regional customer service manager will not do anything but "expedite" parts that are already on backorder and the service manager at our dealership says are faulty anyway. Ford can't seem to make this work and i am paying the price. There are significant issues on this make of car by multiple owners. It's time they were forced to but these pieces of junk back.
After we got the recall done on the car for the transmission module. The car has been having a popping and static noise coming from the radio and speakers when the car is on or shut off.
Vehicle came out of gear in a stop light intersection while turning left.an accident was narrowly avoided.the tcm had been replaced two days prior.i returned the car to the dealership that replaced the tcm, they kept the car for five days, stated they could not reproduce the failure, and refused to take further action.i feel the car is unsafe and ford is refusing to address the problem.historically, we have had five clutch packs replaced and at least three tcm's.furthermore, this vehicle has been in the shop for transmission repair more than 60 days in the past five years.
On 8/27/2012 i drove off the car lot with 7 miles on my new car. I noticed a little bit of rough shifting as the day passed. On 8/28 the car started bucking and jerking during acceleration. There was little power on inclines. The problem progressively got worse through the day. I set up an appointment to drop off for service the next day. Took in for service on 8/29 and was told that the throttle body needed to be replaced. The car had 187 miles on it. On 8/30 i was told the car was fixed and i picked up my car. Within a few miles the problem was back, but worse this time. I had some slight noise coming from the engine when the car was bucking and jerking. It almost stalled on a busy highway in rush hour traffic several times while on my way back to the dealer. It was struggling. The car is back in service with 220 miles on it. Now they want to keep it for at least 3-4 days. 8/31 i was asked to drive the car with the mechanic to see if problem would reoccur. With the exception of a kick while pulling out of the dealership, the car drove ok, although we only drove around a block together. Sales manager says that if the mechanic can't find any further problem, then i have to take the car back into my possession since it's my car. He says that sometimes things happen and i have to deal with it and let the mechanics do their job. I've had the car in my possession under 30 hours since i purchased it on 8/27. The car also has an issue with rolling back on an incline.
The contact owns a 2012 ford focus. While driving various speeds, the vehicle failed to accelerate and the speed suddenly decreased. The check engine indicator illuminated. The dealer diagnosed that the transmission was faulty. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 51,000.
I just recently purchased this car on saturday february 7, used from a carmax dealership. I was told there were no recalls on the car and that everything was fine. Test driving i noticed a little hesitation but not much. On sunday as i was sitting with my foot on the brake at a traffic light i felt a shudder vibration and the car slid backwards. To my surprise after researching online i noticed that this car is notorious for that. On wednesday february 11, i took the car back to carmax and was told it had to go to the dealership in order for it to be diagnosed. Wait?? i just bought this car!!! i am waiting for a call back from carmax because i want my money back. Too much and i just purchased it.
The transmission does not always provide power when it's needed.it lurches, lags, shakes, rattles and (usually) rolls. This car is simply unsafe.
Ford focus transmission jerks and shudders while moving and while accelerating .have had multiple repairs with no fix. Have had car stall in the past while trying to accelerate on a city street while traveling at ~35 mph. It felt like transmission went to 6th gear instead of 2nd and stalled the engine. Problems started immediately after purchase, ~february 2012 still have car now and still doing the shuddering and jerking while driving. Problems started new ~100 miles currently at ~85000miles
I have had the a/c compressor go bad. I have recently fixed 2 coolant issues repaired. The tcm on transmission repaired yesterday u was almost in a collision when the cars transmission quit. The current problem is i need a transmission clutch now according to ford but because i am 7000 miles over the extendedwarranty they refuse to fix . I also have my starter going out now and that fix with ford is 729.00 .
The contact owns a 2012 ford focus. The contact stated that the vehicle jerked violently when the accelerator pedal was depressed while driving. The failure recurred once. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously taken to keystone ford located in chambersburg, pa where the transmission was updated and the control switch of the transmission was replaced; however, the failure recurred. The manufacturer was not contacted. The approximate failure mileage was 79,798.
My ford focus hatchback doesn't have much power.driving down the interstate it lost power and then the transmission failed warning came on. I had to drive along the side of the interstate to limp the car home. This car sputters and jerks when driving.after i bought it i took it back to the dealer and he told me that its normal for this car to act in in that way. Now i know that is not the case that was the transmission starting to go out and they should not have told me it was ok.i see two other complaints like mine.i don't see a recall but i would sure like one to help pay for the repairs.i will have to have the car towed to the service center when they have an openingmy phone number is:[xxx]email is: [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving down the interstate, the vehicle lost power as if it shifted into neutral the rpms rose and the vehicle stopped powering forward.no warning signals appeared on the control panel of the vehicle.took vehicle directly to ford dealership where they stated that there were no recorded faults and therefore they could not do anything to the vehicle.
The contact owns a 2012 ford focus. While at a stop sign, the vehicle failed to accelerate. The vehicle was towed to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 63,000.
Was driving down the freeway, when the car lost all power.the transmission stopped working.warned the hill start assist was not available, and then the traction control light came on.the car wouldn't move.the car has repeated done this during driving, after restarting the car.
Transmission vibration, shuttering, jumping in and out of gear , clunking into gear , can't find gear ,rolling back, slipping, flaring .
Have had this vehicle at the dealership five times for transmission shudder.also, one time, vehicle decelerated to 35 mph while driving on a 4-lane highway, and would not go over 35 mph.dealership has reprogrammed computer four times, and replaced transmission control module once.purchased this car used in december 2013.it had 15,000 miles on it at the time.problem didn't appear during my ownership until approx. 20,000 miles, so vehicle doesn't qualify for ohio lemon law which states the problem must show up during the first year or first 18,000 miles.i do not feel this car is safe, and am afraid to drive it on the interstate.
The contact owns a 2012 ford focus. While driving 60 mph, the vehicle shuddered and stalled and the transmission overheat warning indicator illuminated. The vehicle was taken to atchinson ford (located at 9800 belleville rd, belleville, mi 48111, (734) 697-9161) where it was diagnosed that the power train control module needed to be replaced. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number: 13v523000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 162,000.
Occasional and unexpected roll-back on inclines.occasional and unexpected lack of acceleration when acceleration is required.severe judder as the automatic transmission shifts between first, second, and third gears (occurs only after the car has been driven 5-10 miles).the car is fitted with a 6 speed automatic/manual transmission.the problems appear to be getting worse.
The vehicle has a nasty shudder when you first accelerate.i took the car to ford and they replaced the clutch and some seals in the trans.now, at 44,000 miles the shudder is back.
The rolling back problem came first. When you are stopped on any incline, between taking your foot off of the brake and placing it on the accelerator, the car rolls back quite quickly, and i have almost hit the car behind me. The steering problems came a little later. The steering requires both hands at all times, and even then it is quite shaky. I feel car sick when i am the passenger because there is so much side to side movement. During turns, the engine feels like it is cutting out, it loses so much power, and i have to push the accelerator extremely hard just to get enough power to finish the turn. The scariest of all of the problems happens at higher speeds. It has happened to me three times. When i am driving on the freeway (60-70mph) and i begin to slow down, the steering gets out of control and goes back and forth so rapidly, i hold on for dear life trying to keep it in the lane, and the braking is not as efficient as it should be when this happens, and i have nearly escaped hitting the car in front of me. When i have been in this situation, i have started to brake right when i see the brake lights ahead, and i have had ample space to stop gradually and safely if i were driving a normal car, but in this car, it is out of control and the brakes won't work well when this is happening. This has happened on dry roads. This car terrifies me and the rain and ice haven't even hit yet. After i experienced these problems, i looked on the internet and was surprised to see how many others are having them too. The shop had my car for 13 days and they called me and said that it is "perfect" and they didn't fix anything and to come pick it up. I bought this car in june, it is now september, it had 1074 miles when i took it to the shop. I left it there for now, i am terrified of this car and unfortunately i own it. ..updated 09-26-12 updated 10/01/2012
I have recently had problems driving my vehicle , it started jerking and almost stopping in the middle of the street while driving . This is a safety issue and my transportation for my kids and myself to commute 25 miles to work , and at one point my driver door latch had broke and i had to hold my door shut while driving . It was very scary . I've taken it to ford dealership and they wanted to charge me $7,000 for a new transmission and said the recall for the transmission is expired . But that recall was for when the previous owners had it. Lompoc honda dealership sold me a lemon in 2015, i feel that i should be compensated or get a replacement on the vehicle . I owe $4,800 in payments on the car.
While at a dead stop my car failed to respond to the accelerator, two times. The engine would rev and nothing would happen except that the "p-r-n-d-l" indicator on the dash would flash.eventually the engine stalled and couldn't be restarted for 10 minutes. This is a sign of of a faulty tcm (transmission control module). 2011 & 2102 ford fiestas and 2012 focus are prone to this type of failure.ford replaced the tcm under the emmissions warranty. I believe this is a safety issue and a recall should be issued.i have seen posts on the web where this failure happens while driving.
The contact owns a 2012 ford focus. The contact stated that while driving 50 mph, the traction control warning light illuminated as the vehicle began to swerve independently before stalling. The vehicle was restarted but would only accelerate at very low speeds. The vehicle was taken to a dealer for diagnosis and the contact was informed that the transmission control module would need to be replaced. The manufacturer was notified of the failure. The vehicle had not been repaired. The failure and current mileage was 82,000.
The transmission is failing causing my car to overheat, slow down, slippage engine revs but vehicle does not accelerate....car vibrates and shakes.
Car was purchased in november 2013 with 38000 miles on it. One previous owner prior to myself. The car began jerking backwards when parking on an incline. By the time i had 40000 miles on the car, i began noticing that the car would not change gears when driving, this was especially a concern when pulling onto a highway and the car would not go. Then by the time the car hit 42000 the transmission would make a grinding noise when going uphill from a stop.the car went into the garage and the transmission was reprogrammed and clutch replaced. I never had a car with these kind of problems so early. Ford should havea recall on the transmission with all the complaints/ concerns.
Transmission continually is slipping.the dual clutch transmission is the problem.ford settled a class action law suit regarding this type of vehicle.i was never notified.
While driving at approximately 50mph on a country road the vehicle suddenly became unresponsive and numerous warning lights illuminated.a transmission failure warning appeared and the car immediately stopped accelerating. The electric steering became inoperative and steered the vehicle into oncoming traffic.avoidance and stopping on the side of the road required an estimated 60-80lbs of force to regain minimal steering and bring the car to a stop.once stopped numerous electrical systems on the car including lights, wipers, and other electrical components began to activate and deactivate in a seemingly random fashion.this car is absolutely unsafe!
02 sensor reading want go out after 02 replacements and transmission all of a sudden want go in reverse.
Was driving car and randomly a warning came up ' power steering assist fault service required'then power steering turned off. Turn car off turn back on fix the problem. Then problem came back and has not gone away. I have no power steering.radio has been acting strange since purchased car
The car has serious problems with trying to shift correctly.the car hesitates and lurches when accelerating and downshifting.at higher speeds on the freeway the engine is incredibly loud as if it's stuck in the wrong gear.now the dealer discovered a transmission fluid leak as a result of this transmission problem.i see on-line hundreds if not thousands of complaints on this vehicle for the same issue. This car is unsafe.i never know whether it will hesitate or shudder when taking off so i drive it as little as possible.having the air conditioner running only amplifies the problem.my car was purchased new and in short order will pass the 3 year warranty.my dealer, fox ford in grand rapids, michigan has a repair part estimate of several weeks to 6 months.the same message from two weeks ago.i invite any of your investigators to drive this car and determine how road worthy it is.right now i'm stuck with a car that can't be traded in or sold.
Had an issue with the vehicle suddenly shaking, shuddering violently, and being unable to accelerate beyond 40-35 mph. I would attempt to accelerate and it would operate as though in neutral. The vehicle would then kick in and rev up to 6-7000 rpm and still not accelerate. Then it would finally feel as though it had downshifted but would not go above 40 mph. I took it in to the dealership to be looked at. They applied the latest computer updates and checked fluids. They told me the vehicle had a shifting fork code (dct), and that it would need to be replaced- yet the vehicle worked fine after the computer was updated. If there was a shifting fork issue, then it wouldn't magically disappear for a period of time after a computer update and come right back. The vehicle operated fine for several hours with no issues. Then i felt the transmission 'hitch', and the check engine light again came on. I was literally 2 blocks from the same dealership i took it to earlier that day, so i took it back in. They said the same codes appeared, but that they would attempt the computer update again. The vehicle again seemed to work fine. Then i was driving on a backroad highway due to my fear of the vehicle acting up while on the main highway and having my small children with me. The car again acted up and went from 65 to 35 rapidly and refusing to accelerate and acting as though it was in neutral. The transmission would occasionally catch, but would not go faster than 35 mph in a 65 mph area. This could cause a potentially fatal accident, and i cant help but wonder if there aren't any fatal accidents that can be attributed to this. I see that many others report the same exact issue i have.
I have recently had an ongoing problem where my dash lights turn off, head lights turn off, radio turn off, and a message comes on the dashboard saying "hill start assist unavailable".the radio turns back on after about 20 seconds. The dangerous part is when the speedometer shuts off and i cannot tell how fast i am going. I have contact the dealer about this problem, and taken the car in for service on this and they claim there is nothing wrong with the car. I already had a problem with my transmission where i had a full replacement and they are refusing to take any action regarding this problem. This vehicle is unsafe for anyone to drive until they figure this out. I dont know who else to contact regarding this issue since i have gone to ford, the dealers, as well as independent shops and they all claim they cant find a problem.
I was driving in a residential neighborhood and approaching a four way stop so not going fast. My car stopped accelerating and then jerked forward causing me to have to turn off the road to avoid going through the stop sign. I instead hit the stop sign. The car has transmission issues that have not yet been resolved.
My vehicle attempts to stall when stopping or when, from a standing position, attempts to stall again.the vehicle has shut off when the low fuel light turns on and i mean immediately.the vehicle will fail to turn on in the mornings at times.it will take a few turns of the key and then it will start.
The contact owns a 2012 ford focus. The contact stated that while parked, he attempted to shift from park to drive and the vehicle jerked backward. There was also a grinding noise while driving at various speeds. The vehicle was taken to the dealer for diagnostics, where the technician was unable to diagnose the failure. The technician also stated that the failures were normal and would stop over time. The vehicle was not repaired. The approximate failure mileage was 20.
The contact owns a 2012 ford focus. While driving various speeds, the vehicle suddenly shut off. After restarting the engine, the failure continued. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
The contact owns a 2012 ford focus. The contact stated that the vehicle slipped out of gear. The failure occurred on several occasions. The vehicle was taken to a dealer on numerous occasions where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 65,000.
The contact owns a 2012 ford focus. The contact stated that the vehicle was engaged into the drive gear and it suddenly accelerated independently. The vehicle was taken to the dealer where it was informed that the vehicle was operating as designed. The manufacturer was notified of the failure. The approximate failure mileage was 40,000. The vin was not available.
The transmission shutters and shakes very frequently. Vehicle also periodically will almost stall while driving. Overall the vehicle just feels incredibly unsafe and unreliable while operating.
When taking off from a stop sign the dtc transmission seemed to have a hard time going into gear and a large lurch followed then the car would not allow me to accelerate until the engine was around idle. Once at idle the check engine light came on and the car would only allow me to rev the engine with the trans in drive. I had it fixed already due to trans oil leaking into the clutch area. 500-1000 miles later same issue awaiting to get it looked at again.
The contact owns a 2012 ford focus. While driving 35 mph, the vehicle stalled and the transmission warning indicator illuminated on the instrument panel. The contact was able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission module and seals needed to be repaired and replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 50,000. The vin was not available.
The contact owns a 2012 ford focus. The contact stated that while driving at 40 mph, the vehicle lost power. In addition, the accelerator pedal was depressed but the vehicle failed to accelerate as the rpms increased. Also, the contact mentioned that the horn failed to function. The failure recurred on numerous occasions. The vehicle was taken to a dealer, who diagnosed that a module in the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 35,000. Updated 09/10/15*ljupdated 11/07/2017
When taking off tranny stutters and slips in know about to dry clutch you guys should recall before some gets hurt then al least ford would fix problem.
My car is in the fourth time for transmission related issues.also this time the check engine light came on. Bill brown ford in livonia mi diagnosed the problem as a failing catalytic converter. This is a known problem with the focus, but ford hasn't done anything about it. I've researched the issue on line and there are many complaints about the catalytic converter. I also have a friend who is a mechanic at a ford dealership and he said ford is quite aware of the problem. Two years ago i was almost rear ended when the car suddenly went out of gear and the check engine light came on and flashed a warning. Ford replaced the tcu. The car is now hesitating again along with shuttering when accelerating.
I'm stillmaking paymentson my 2012 ford focusse. 3 days after buying it the check enginelight came on said catalyst coverter is plugged up. Now the transmissionis missing up. It has never one time passed the emissions controltest since owning it. There isn't a day that goes by that this car hasn't throw me a different code from the check enginelight. Igot screwed. The car isn't safe to driveidk how many time my daughterand i have almost got hit because of the car not moving when giving the gas too it. I took it to the ford dealershipto get all my recalls done and they only did 1 recall and that was the tcm. They said that would fix the transmissionproblem im having. What lies
At 12,738 miles i took to dealer and complained about sluggish acceleration. At 14,886 miles i took to dealer and complained about clutch shudder and they installed new clutch and input shaft seals and axle seals, reinstalled trany with new hardware. Also complained that car would not start twice, on first turn of key. At 14886 miles, i was on highway accelerating from a stop. I got up to about 35 miles an hour and the car suddenly seemed to downshift, coming almost to a complete stop. Then it was very slow to accelerate up to speed again. This happened at two more successive stop signs,causing the vehicle behind me to have to slow down suddenly to avoid running into me. I also complained about the car sometimes scooting on the pavement upon acceleration as if "burning rubber" or "peeling out" also complained that one time, i turned the key off and i could still hear some kind of noise in the dash like something was still "working" like a cd player or something, which i wasn't even using.
Transmission sticks in high gear, will not downshift properly; car nearly stalled on interstate and almost caused two separate accidents.had to pull car over, turn off engine to reset the transmission's "ai" (as it was stated by a ford transmission specialist).despite numerous 'updates' by ford (3 now) problem persists, and has become progressively worse with each update.gears constantly stick, do not down-shift, or up-shift properly, and those were confirmed by a ford transmission specialist.this is especially true when using sport mode but happens in drive as well.ford ensures me that nothing is wrong.i am a professional engineer associated with the automotive industry, and i disagree.statute of limitations won't let me claim my brand new 2012 ford focus titanium as a lemon under the 'lemon law', but it should be.
The transmission is slipping and hesitating, ford said its a design problem. I have had several near accidents because of this transmission. Ford can't fix this. I would like ford to buy back this car before i get into a bad accident.
This car has been the shop 4 times for the same problem. The car randomly does not start for a period of time, absolutely no rhyme or reason.it does start eventually.everything electrical comes on, interior lights, a/c, heater, radio, exterior lights, just no engine.the problem only occurs after being driven.in other words, it never happens first thing in the morning after sitting all night, it never happens after a full work day (sitting 8 hours).the longest period of time it has set and still not started is about 3 hours.the problem also never occurred until they had to replace the transmission.
Since we purchased the car new in 2012 it has not operated properly.i understand it is a hybrid transmission and feels different from other automatic transmissions.that is not the problem.the problem is that the car shudders and jerks forward when you step on the accelerator.we have taken the car in for this problem and have been told there is no problem.yet there have been about three recall or transmission updates.the last recall was serviced in january 2016.several times i have had to pull off the road and recently the car's engine lightcame on had to have the vehicle towed to valley isle ford because the car would not drive.there response after resetting the check engine light was that the car drove fine.i went to pick the car up and i barely made it home.the car again needs to towed back to the dealer.this model needs to be recalled and have the transmission replaced as it will never be able to be fixed.
I had just exited the freeway and was driving up the street when my car shuddered and jolted furiously and sort of stopped but i was able to continue driving for a short while and while making a left hand turn it suddenly once again jolted more furiously and completely stopped and no gears were able to engage and the vehicle shut off completely.thank god i was able to backup into a parking lot off the very busy street as i could not move forward at all.i had to be towed to the dealership where it has remained to date from sunday night until today while they are trying to reprogram and fix the problem.
I purchased this vehicle new in august of 2012. It had 10 miles on it. The day after i bought it i noticed some hesitation upon acceleration after stopping at traffic lights. It wasn't too bad, but as time went by it began to get worse. After a couple months, it stalled on me when i slowed and another time i was almost hit by another car as mine stalled again in a busy intersection. It was due an oil change so when i made the appointment, i also mentioned the stalling and hesitation. When i dropped it off, the technician claimed he could not duplicate the problem. Of course he was not driving in the same condition i drive in everyday. I was advised to drive it until the next oil change as the 'computer' had to adjust to how i drive. Needless to say, it did not adjust to how i drive. I drove it and the hesitation continued, it also began to choke out in reverse. When i returned for the next oil change, still complaining, i was told they would have to 'reteach' the computer. They kept it a couple days before i got it back. It ran so-so for about a week and began again.i filed a complaint on the ford motor company site (which is a joke) and was contacted by a district rep. Arrangements were made to return the car for 'updates' and a 'relearn'. This time they kept it a week. When i got it back, idid not drive it much as i was off (teacher - off summers). When i returned to work in august, and started driving it every day, it was even worse then it was before. Now it won't climb a hill (and i live in the mountains!), it shudders, rattles, loses powers going up hills and stalls in traffic.this time they kept it 2 weeks. I drove it one day and it started all over again. When i called back i was told i had to wait 2 weeks to drop it off (2 cars ahead of me with same problem) and they would look at it again. However, they have done all they can do.
The contact owns a 2012 ford focus. While driving 20 mph or less, the vehicle shuddered and jerked. Also, the transmission warning indicator was illuminated. The vehicle was taken tomiller ford lincoln (1596 nj-38, lumberton, nj 08048, (609) 261-7836) where it was diagnosed that the transmission control module needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and provided case number: 3193737765. The contact was referred to nhtsa. The failure mileage was 130,000.
Purchased vehicle in june 2012 and transmission has been shaky, slipping, stuttering, jerking, stalling on acceleration, overheating, rolling back on hills, no acceleration on hills, and grinding ever since. Had clutch seal replaced within a couple of months from purchase which they claimed caused the problem. Problem persisted but they told me to give it time to adjust to the repair. I took it back in at 11,000 and they replaced one of the clutches. Problem persisted only then the car's system indicated the transmission was overheating (while i was on the highway) and indicated on the console that i needed to wait until the car cooled down. The temp on the car was in normal range. I was 3 hours from home with small children in the car and left on the side of a major highway because my car's system said the tranny was overheating. Took it to the dealer again and they said it was a glitch; no concern necessary. I complained again about the jerking in the transmission and they said i needed to give the car some time to adjust to the repair at 11,000. At 24, 000, i was fed up from waiting and took the car in again only to be told that i needed the entire clutch assembly replaced but they were on back-order. Contacted ford for a buy back and they said "no, that's how the car drives - it's normal" car is now at 50,000 with same problems. Currently working with an attorney on a suit against ford.
Transmission jerks in and out of gear and most recently will not shift into drive or reverse.
When trying to enter a 50 mph intersection from a side road the 6 speed automatic transmission chatters, jerks,slips and hesitates before moving the car which makes entry into intersection frightening. Thisis not safe. One does not know what to expect from this erratic power train.ford admits that it cannot be fixed.
The transmission is jerking, shifting not smooth, sometimes wont start, sometimes wont shift gears at all.the car has been towed to a repair center twice this month due to the problems and not being safe to drive.
The clutch assembly has been repaired four times in the first 80000 miles, each time with the guarantee that ford has fixed the problems associated with the car. The car now has 94000 miles on it. Last december, the car was taken to the dealership where we were told the clutch was once again close to whatever standard they used to replace them but wasn't there yet. They said to put 1000 miles on the car and then they could check to see if it meets the standard yet. Over the past couple of months it has got progressively worse to the point we have to be careful pulling out of our driveway which is on a hill. We have returned the car now to be told that the vehicle has now gone out of warranty on time, they are no longer responsible, and i owe a charge just for them having checked.
I bought this vehicle in 2018 and have had multiple issues with the powershift transmission. In relation to the faulty dps6 powershift dual-clutch automatic transmission, 2012-2016 focus sedans and hatchbacks were affected. This vehicle has been into the ford dealership multiple times to fix this issue, with no such luck. I was told that i can expect the transmission to continue with the shuddering, hesitation while downshifting, hesitation while accelerating, stalling, slipping, bucking, jerking. I spoke with the dealership that i purchased it from as well, and they directed me to ford. Now, the transmission has gone completely out and the car is no longer drivable. I was driving down the road and got the warning that the transmission is overheating and it needs service. I spoke to the ford dealership, however, in order to have the car looked at to see if it is covered under any warranty or recall, i need to pay the shop fees to get it diagnosed. Not sure where to go from here, and now i do not have a vehicle.
Takata recallstarted car and dash light indicated the following message, "transmission malfunction. Service now"also got power steering assist error message earlier in the month.
11/13/17 my transmission stalled, making loud shudder noises and failed to accelerate. Ford replaced the tcm and reprogrammed the clutch. There was recall for safety latches on the doors to be replaced as well.10/24/18 vehicle started and would cut off. Attempted to drive it but then the car died in the drive way. Had to have car towed. Replaced fuel pump module and gaskets. Total of $810.96 not including towing fee.the very same night i picked my car up after it being fixed a recall was issued for fuel pump module failure. Ford refused to refund my money and insisted that since the fuel pump was not affected it was not related. I had to go back to ford 10/3018 to have fuel vapor and seals replaced. So 2/3 parts needed replacing of which cost me.5/4/19 i was driving down the road and my transmission went out. The car would not accelerate, brake or downshift. I was stuck at 60mph. I had to allow the car to coast home. Had to have it towed three sepearte times during this event. My car was still under warranty and powertrain includes all internally lubed parts. Ford told me that the one specific part that needed replacing inside my transmission, which is internally lubed was not covered. This repair including towing cost me $2,400.00now there is another 2 recalls out on my very car for tcm/ transmission replace/shudder.this has been the most dangerous car i've ever owned. Every time i turn around i'm shelling out hundreds and now thousands of dollars for a car i am still paying on.
I took my 2012 ford focus to get fixed at wayne ackers ford in lake worth florida upon dropping my car off the gentleman started telling me my car isn't affected when it is and later on says i have to see if it's under warranty then tells me it needs to be at 150k miles that makes no sense at all the car is still there i'm watiing on a response.
*ongoing *please see original complaint # 10473215 *clutch replaced twice and trans reprogrammed 4/5 times (within 35, 000) *now car not starting- 4 times in 2 months. Symptoms on 1/3/2015- 4th time: dash lights up, radio and heater work, headlights- no, but other lights- yes, no crank when trying to start *car usually starts next day, *car restarted afternoon 1/4/2015 and taken for emergency service 1/5/2015. *no call received from service with update, so called for shuttle to return to dealer. Techs were already gone. * listed repairs: found tcm inop codes u0101-u0100tech performed pcm test auto trans diag and pinpoint test, replaced tcm and performed clutch learing (2nd replacement clutch installed 8/2014) *they brought car out and gave me the key. I tried to start car and heard odd noise, then shut car off. I again started the car. This time there was hesitation and noise again, shut car down. Went back into service area and found service manager. He tried to start the car several times, but would not start, no sound or crank, but all lights came on- same as when car broke down 2 days earlier. He moved gear shifter around and then tried to start again. This time lights in the car flickered and then everything went black, the car totally died. He stepped out of the car looking shocked and told me to go and sent me for rental. Was told that the car was fixed and almost drove off of the lot. Dark out and temp outside was 27 with wind chill of 12 . Dealership located on 6 lane, very busy highway and could have broken down on highway in freezing cold, very frightening! there would have been no one at the dealer to help me as everyone had left or was leaving. Would have been on my own in frigid nighttime weather. *over 2 yrs of trans repairs, still breaking down. Convinced car is a lemon. Please help as ford will not. Chronic problem with this car. Unsafe to drive.
The contact owns a 2012 ford focus. The contact stated that after having a manufacturer's recall performed on the vehicle for the gear shifter, the vehicle failed to shift into gear. The contact mentioned that the vehicle started to shake violently and started to make a loud noise. The vehicle was taken to the dealer. The technician stated that the shifter needed to be reprogrammed. The manufacturer was made aware of the failure. The vehicle was not further repaired. The failure and current mileage was 35,000....updated 04/25/13 the consumer stated the vehicle had been reprogrammed twice and the failure was still not corrected. The consumer traded in the vehicle.
I've had problems with the transmission from the start. I've had the trans control module replaced twice. Problems include delayed starts, shuttering when shifting, revving high when about to shift, or sticking in gear and not shifting when it should. I kept taking it in, and each time they told me they couldn't find a code, so they couldn't fix it.they finally replaced the tcm, when my car just stopped in the middle lane, during rush hour traffic on the freeway. I couldn't get it to move, so i shut it off, then it wouldn't start again. It took emergency vehicles to get me to the side of the road because of all the traffic whizzing by. The second time they replaced it, i was on vacation, and my car kept sticking in gear, but the service engine soon light came on this time so they had a code to go by.
I purchased this vehicle new in may 2012.from the start the tranmissions shifted rough and jerky.i was told that it was normal for this type.conditioned worsened and it was taken to dealership in november 2014. I was told that it was within "limits" and was reprogrammed.a few months later, i was at a red light and went to accelerate.tranmissionshuttered and car did not respond, i was rear ended causing 2,000 in damage.transmission continues to shutter and hesitate.causes car to lurch forward or backwards from a stop,i took back to dealership purchsed from. I was told to complain to ford and most likely would only be reprogrammed again. This is what happened.car is unsafe to drive.if it shutters or mis shifts at highway speed, could result in serioius incident.help please.
In the past year, i have experienced issues with my transmission where my car has difficulties shifting from 1st to 2nd gear. It shutters and jolts, feels like i have a manual transmission. I commute daily, especially in traffic, so this has never been acceptable. On june 1st, i was in a parking garage coming around a corner when my traction control light appeared and i lost power to the engine. The interior lights, radio, ac were still working, i just couldn't move the car. I was stalled and was nearly hit a few times since i was stuck in a turn. I tried turning the car on and off, no luck. I had my car towed home, and ford towed it to the dealership the next morning where i was told the car was stuck in gear. It needed a new transmission module. The new module was replaced and i was told my car was ready for pick up. I went in the next day, the porter pulled up my car and i could not drive it off the lot, because now it was stuck in "park". I was very frustrated and i was told by the dealership that the computer may have had a glitch when reprogramming or it may have reset itself. I was told this can more than likely happen again, how disappointing. I don't feel safe driving my car and especially long distances. I'm afraid this can happen again, but even worse, while i'm on the road. Needless to say i will be looking into lemon law or trading in this vehicle.
I own a 2012 ford focus se that continues to display issues with the transmission. This includes delayed acceleration, jerking, and bucking. While i was driving on the freeway a couple of years ago the transmission control module failed resulting in the vehicle unable to shift properly. This endangered both my life and the lives of the other passengers in the vehicle. My ford focus has been in for service multiple times at different locations to include the dealership purchased from. The vehicle has been serviced both under the original warranty and the extended warranty and still displays issues with the transmission. I am having a hard time understanding why there is an extended warranty if even after i continue to explain what is happening with the vehicle the dealerships are not able to solve the problem. My concern is my safety and what ford motor company plans to do. You ask for a date as to when this happened but it has been ongoing since i purchased the car in 2012. I look forward to hearing something other than the same lines i have heard for the past 7 years regarding my vehicle.
The contact owns a 2012 ford focus. The contact stated that once he shifted to drive and attempted to accelerate, the vehicle started to shake and lunge forward. The contact also stated that when the vehicle shifted from 1st gear to 2nd gear it hesitated and made a loud grinding noise and independently reverted back to 1st gear. The failure recurred numerous times. The vehicle was taken to a dealer for diagnosis and was told that this behavior was normal and provided a letter from the manufacturer instructing the dealers not to repair those failures. The vehicle was not repaired. The failure mileage was 5,000 and the current mileage was 16,000.
I bought my car brand new and have had problems with the transmission within a month of driving it.the first time i took it in they reprogrammed the powertrain to fix shuddering and rollback as well as fixed the nameplate that fell off my car. The transmission seemed to shudder way more than before after this. The second time i took it in they repaired a leaky seal and reprogramed the powertrain control module. Since then it still rolls back on slight inclines but not as much. Also, my car still makes loud grinding sounds as well as shudders and hesitates at low speeds. I'm going to bring it in for a third time, because of the excessive shuddering, hesitation and is leaking transmission oil. Besides the transmission problems the quality of my car seems to be an issue as well, as water seems to collect inside the doors after it rains. This is very frustrating as this is my first brand new car and my first time buying a ford.
The trunk lid is out of alignmentthe vehicle shudders at accelerationmajor suspension work required do to engineering and productionengine shudders and clunks when shutting offrough idle and engine misses.problems are inconsistent .
While driving the transmission will slip out of gear and the engine will race and car will stop.
The vehicle "popped" out of gear and became unresponsive to throttle.it took the vehicle about 20 seconds to recover.this is the 4th occurrence in 6 weeks.
I have taken my 2012 ford focus to the local dealership 3 times, 2 times by a letter sent to me wanting me to being my car to the dealership to have the kam reset and the pcm reprogram because the shaken and shudders when accelerating and the 3th time the same thing again. Now the car is doing the same thing again up to a speed of about 20-25 mph the shaking and shuddersand noise stop.
Thr powertrain went bad again. This would make it thr 3rd time and ford will not replace it because the vehicle has over 100000 miles.
Stop safely now -ford focus electric i have had this ford focus since new and have had at least 5 incidents of "stop safely now" warning which renders the car powerless for at least a few minutes.this has occurred in situations such as in left hand turn lanes which is a hazard to me and other cars. Ford did a recall --customer satisfaction program 15n03 and15b23 which was an inspection of the high voltage wire harness.this inspection was performed on 10/26/2016.there was another occurrence on may 1, 2017, after this inspection.my wife was turning left on a busy street and got the message "stop safely now".she could not operate the vehicle for about 5 minutes. I don't feel safe operating this vehicle and my wife refuses to drive it.
The contact owns a 2012 ford focus. While driving 65 mph, the vehicle slipped out of gear, the transmission light illuminated, and the vehicle overheated. The contact coasted over to the side of the road and left the vehicle there until the next day. The contact was able to drive the vehicle, but it stalled whitout warning. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 97,200.
I purchased my 2012 ford focus 2 years ago from a used ford dealership. The following day i noticed my transmission slipping and that it would slip into neutral. I called the dealership 12 hours later and they informed me this was normal and not to worry about it.i continually struggle to accelerate in traffic and i have caught myself slipping backwards when idle on a hill.
The contact owns a 2012 ford focus. The contact stated that the vehicle hesitated drastically and would not accelerate when approaching a red light. Suddenly, the vehicle surged into an intersection and "transmission bad..service now" appeared on the instrument panel. The vehicle was driven to bob thomas ford lincoln (310 w coliseum blvd, fort wayne, in 46805, (260) 482-4456) where it was diagnosed that a new transmission was needed. The vehicle was repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was63,000.
The contact owns a 2012 ford focus. While driving at various speeds, the engine stalled without warning. The vehicle was able to be restarted. Approximately 30 seconds later, the engine stalled and did not restart. The vehicle was towed to the dealer where it was diagnosed that the control module and the transmission failed and needed to be replaced. The vehicle was repaired five times, but the failure recurred. The vehicle was inoperable. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. The vin was unavailable.
The contact owns a 2012 ford focus. On several occasions, while driving various speeds, the vehicle hesitated and jerked. On one occasion, while driving 60 mph, the transmission vibrated and the vehicle stalled. The transmission faulty warning indicator illuminated. The vehicle was taken to lance cunningham ford at (866) 591-3943 (4101 clinton hwy, knoxville, tn 37912) where it was diagnosed that the clutch needed to be replaced. The vehicle was then taken to an auto center where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The contact called the manufacturer on several occasions, but was directed to voicemail. The approximate failure mileage was 113,000.
My 2012 ford focus had the control module (tcm, pcm) transmission that jerks in low gear.i was not told at time of purchase about the dual transmission.i purchased the car august 2012.
Noticed roll back on inclineat vehicle service tech reprogrammed pcm tcm and abs modulejuly 2013have been noticing hesitation and jerking on shiftingat service once again tech reprogrammed tcmjuly 2014car has still continued to hesitate on acceleration and now a vibration and noise can be heard from transmission tech can find no problem.
Transmission continually falters and sensors give out. Literally gave out while i was driving down the middle of the road. Luckily there wasn't any oncoming traffic. This isn't the first time the transmission has faltered, but it was the most severe instance. Other instances occurred while driving also. Others have experienced this as well:http://www.wtae.com/article/investigation-finds-hundreds-of-complaints-about-ford-transmissions-1/7464893http://www.carcomplaints.com/ford/focus/2012/transmission/http://www.focusfanatics.com/forum/mk3-tsb-recall-problems-archive/411722-2012-transmission-shudder-issue-explained.htmlhttp://www.lemonlaw.com/wordpress/ford-focus-transmission-problem/
After multiple issues \recalls with the transmission the car still is not running right.it takes sometime for the vehicle to start and once it does it shudders on acceleration. Now i am being told both the fuel pump and the clutch need to be replaced.based on everything i am reading there are quite a few faulty parts in these vehicles that should be recalled.
Purchased a new 2012 ford focus with automatic transmission in april, 2012. Immediately experienced low speed transmission shifting problems and also discovered complete free roll backward, unending, until hitting level ground and/or hitting an object while rolling backwards on an incline, even while in gear. This is a serious safety and driver liability issue . Dealership has re-programmed transmission on a technical service bulletin without success. Dealership had me test drive another 2012 focus thinking it would not demonstrate the same safety problem...and to their surprise..the test drive vehicle they gave me also performed the same way on the free rollback while in gear.i believe the fundamental problem here is that ford has designed and manufactured in the 2012 focus line a standard/manual transmission (poorly shifted by software and dysfunctional on the free roll back issue) and is marketing it to all consumers as an automatic transmission. Service department acknowledges that it truly is a standard/manual design. The window sticker and sales process misrepresents to the consumer that it is an automatic transmission. This may constitute consumer fraud on a national level leading to either class action litigation, total recall and/or individual cases of litigation. I am considering all of the above as the problem remains and has not been rectified.
The vehicle would not turn over. There was no clicking of the vehicle trying to start. After 4 tries to start the car it was left to sit for 30 min before we tried again. The car then was tried to start again did not start until the 4th try. Then the car started. It seems to be skipping a gear while driving will go from 6k rpm to all of the sudden jumping down to 2k rmp. There is something wrong with the clutch/ transmission with shifting and now something going on with the starting system.
Excessive shuddering on acceleration from a stop. Te engine will not start sometimes. The transmission failure light comes on.
Ford focus titanium hatchback (2012) has transmission/clutch problems. Ford service dept. Has "fixed" over three times with no result. Leak between engine and transmission, als leak. At one point the service change was put on hold due to parts being unavailable. Ford refused to provide rental car or and extras to help with the inconvenience.
Engine stalled and shutdown while driving with loss of control. Engine also rev'ed up down without acceleration and deceleration while driving and traction warning control light came on. Car was driven to nearby parking lot where it completely shutdown. Car needed to be towed to dealer, as it could not be driven safely. Ford dealer identified the problem as a dtc code u0101 or simply a bad tcm(transmission control module). Tcm was replaced on the transmission and paid by owner, despite this part being recalled by ford on other ford focus models, as follows: focuspower train:automatic transmission:control module (tcm, pcm)recall number: 13v523000recall date: 10/30/2013problem summary:ford motor company (ford) is recalling certain model year 2012-2014 focus electric vehicles manufactured september 15, 2011, through august 23, 2013. In the affected vehicles, a powertrain control module software problem may result in a stall-like condition.consequence:an unexpected loss of power while driving increases the risk of a crash.corrective action:ford will notify owners, and dealers will reprogram the power control module, free of charge. The recall is expected to begin by late november 2013. Ford's recall campaign number is 13s09. Owners may contact ford motor company customer relationship center at 1-866-436-7332.this recall affects vehicles manufactured between 09/15/2011 and 08/23/2013.
Transmission shifted hard while merging onto freeway and caused a neck strain.
New car ...... This has happened 3 times since date of purchase 5/31/12 .......... From a stopped position and accelerating to go forward the car would jerk forward, hesitate as if stalling ....... Last time it stopped deadin the middle of the intersection .............. Told by ford tech this is do to the transmission being controlled by computer chips ............ Car is going in for service today.
Transmission bolts foward and also lunges at low speed . Was parking on a street almost hit a car because it bolted foward
I bought a 2012 ford focus sedan a couple weeks ago the next day i noticed slow jerky shuttering accerleration when at a complete stop then trying to acclerate. I did not think of anything was wrong until i researchedit online finding similar complaints this is a problem and now the car is at the dealership and they currently have it. Next there is a grinding noise while driving and turning sounds an example would be metal to metal on the brakes is the sound and last loose mirror when lifting the tab down to look at my daughter in the back seat the whole mirror goes down istead of slightly moving.
We responded to fords notice 14m01 which is in reference to the problems of the transmission, experienced by 1000s of focus and fiesta owners years 2011-2013. The 1st dealership we contacted was key scales leesburg fl. After 7 weeks of hassles trying to schedule, the repairs were made 1-7&1-8. As we tried to start the vehicle at key scales, there was a long delay from the time i turned key until it actually started. That was never an issue before we took it in. Within a few days, the trans began to shutter like it had before, as well as noises, clanking, grinding and problems with it shifting from 1st to 2nd. I called key scales and was told any repairs would now be at our cost as the original 36000 mile warranty had expired. The notice that was mailed clearly states that fords warranty on trans is now 7 yrs/100,000 miles. Let it be known that we also have an intended warranty that we bought at time of purchase for 60 months/100,000 miles. I then called ford of claremont fl. And they agreed to look at the vehicle. We dropped the car off on 1-16 with mileage showing 46092. After 5 days i called and was told they couldn't find a problem. The service advisor wanted to have his shop foreman drive the car home that night. I agreed. I called back the next day and was told he did experience a problem but after notifying ford they were told it was "within acceptable limits" i was told to come and pick up vehicle the mileage was listed as 46098 when in fact is was 46154. (the difference of the foremans drive home)we were told that there is a breakin period of 1000 miles & nothing can be done. The following day we received another call from fords regional service mgr. [xxx]) and she stated the "breakinperiod" is now 1500 miles.we are still experiencing shuttering, noises, starting delays. Scared to take car anywhere. Need to get to michigan in april.
It has been happening ever since i got this car. I have taken it to the dealership four times and they 'can never duplicate it' or tell me that it is normal. My car shudders and makes a loud grinding noise when it shifts from 1st-2nd gear. It is very annoying and stalls when i try to take off. If i would have known this was going to happen i would have not purchased this car. What the real kicker is i took it in last month same song and dance. 'it's normal'then i receive a letter in the mail saying that i get an extended warranty on my transmission... Well if they think/know that is the problem why has no one no one ever checked this?
The contact owns a 2012 ford focus. While driving 65 mph, the vehicle hesitated and "pull over for six minutes" was displayed across the message board. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic onmultiple occasions who diagnosed that the transmission and multiple other parts needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 14,000. The vin was unavailable.
We took our car in yesterday because the engine kept lurching and stalling. They said it was the power train, and that it was a problem with the computer. The berge ford dealership reprogrammed the computer, and today when i got in the car the radio was on. I just unlocked it and opened the door, and the radio came on. The key was not in the car at all, and the only thing i did was unlock it with the remote and open the door. I did not have this problem prior to them "reprogramming" it to fixthe power train/transmission problem.then when i started to drive it the engine seemed sluggish and it seemed to be lurching again, but not stopping for an instant like before. So i went from having transmission/power train problems, and a seat belt problem to having them both with a computer problem added in... I'm not a computer engineer, but when a piece of equipment has hardware problems it would make sense to replace or fix the hardware instead of reprogramming the software. I'll be taking it back in, and while the computer is out of warranty i think i should be able to get them to look at it and fix it without charging me because they caused the problem.
Clutch in trans. Skipping. This has and still happening two months after purchase,.been in ford dealer ( park ford ) wesley chapel fl. Several times, still reacting the same.very aggravating .sooner or later it's going to jam,causing an accident.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 ford focus. The contact stated that while driving at various speeds, the vehicle shuddered and stalled without warning. The vehicle was taken to the local dealer shults ford of harmarville located at 1300 gull lab rd, pittsburgh, pa 15238, and repaired under the nhtsa campaign number: 13v523000 (power train). The contact indicated that the failure persisted and the vehicle was serviced on several additional occasions for the power train. The manufacturer was notified of the failure. The failure mileage was 12,000.
While merging onto the freeway my car would not accelerate. I pushed the gas pedal to the floor and therpms shot up but car would not accelerate. Finally after almost being hit by other cars it shot off like a rocket. After multiple incidents of jerking and not able to accelerate randomly i took it to ford and the clutch was replaced in april 2014. Not long after, it started doing the same thing exceptworse. I took it back to ford and was told the tranny test results came back normal and that a motor mount was missing or loose. They kept it for 3 days to fix the motor mount. The car is now worse and today the check engine light came on and car had very little power. Going to take it back to ford and hopefully they will fix it this time. My gas mileage is only 20.1 mpg. Another problem was that my entire sync system went out and had to be replaced in august 2014, costing me $1093.00. It started messing up by having a very loud popping/crackling noise that would start randomly even when car was off. It was very scary when it would suddenly start making the loud noise while i was driving and almost caused me to wreck at one point.
2012 ford focus.consumer writes in regards to vehicle transmission programming issues.the consumer stated the modular switch was replaced. The consumer stated the vehicle was at the dealer six times for the same transmission issue. The vehicle would not move, when he pressed the accelerator pedal.
Stall and shudder all the times. I bought used from serra dealer in washington township, michigan. Mileage was 80882.
First off, when accelerating, even after the transmission recalls were "fixed", we still have very bad jerking and shuddering when accelerating. Sometimes it sounds like a grinding sound.secondly, there is a clanking sound that happens when we drive over very small bumps. It sounds like metal hitting metal in the back of the car. There is nothing in the trunk that could be making that noise, and is heard outside of the car also. Problem cannot be located by mechanics or myself.
Whenever weather is above 75 degrees, the check engine light goes on and the vehicle starts going up and down in rpm, usually going down to 500 rpm while stationary. At random times, it would go up to 4000 rpm with just a short acceleration while in an intersection. During one hot day last saturday (8/27/19), it was above 85 degrees and the car would not even reverse when i was at a dead end of berkeley. I had to wait for my car to cool down before it eventually started reversing again.i already had my clutch replaced 2 years ago due to another recall on the car, but now this clutch has failed me. I went to the ford dealership and after their repair specialist inspected my car (which will cost me $200), they confirmed the clutch is no longer working. My 2012 ford focus is out of its 7 year extended warranty, so they quoted me $3,300 to have this clutch replaced. I refused to pay this and they told me to call the ford customer relationship center at 1-800-392-3673. They said i can complain, but they likely will not help me. This is the 4th time i have been at this dealership for repairs and the other 3 times was due to a recall issue.i spoke with the customer relationship center and explained my situation. Unfortunately, they cannot repair this clutch for free since its no longer under warranty. What the customer rep (april) suggested to do was to keep my receipts for the repair and hopefully ford might come with a recall where they can reimburse me for the repairs. I wanted to escalate my complaint, but they said they will just tell me the same response.
Prior to this incident i had brought the car into the shop twice with complaints about the transmission shuttering in reverse and slow speeds. On january 18, 2014 when leaving a drug store to return to our hotel the car would not go in reverse, we had to put the car in neutral and push it out of the parking space. Being a saturday night and 180 miles from home we had no option to bring it in to a local shop. My husband and son were traveling to colorado so they took the hotel shuttle to the airport early sunday morning and i had a family member follow me in the car the 180 miles back to our local dealership. The dash had no warning lights on at that point of the trip. When driving the car it would shudder at low speeds, but did ok around 60mph. About 1 mile fromthe dealership the service transmission light came on while stopped at an intersection. When i went to accelerate at the green light it nearly died- the rpms blastedbut the car had no power. I barely made it through the intersection and to my next turn. The car lost all power about 1/4 mile from the dealership. I had to push the vehicle onto the shoulder and have it towed to the shop. The seals in the transmission had leaked and toasted the tranny and i had to have the tranny rebuilt. The entire process took almost a month. Started to have similar problems a few weeks ago, brought it back into the dealership and they said the seals are leaking again and it's just a matter of time before my tranny goes but that it will be about 12 weeks for them to get the parts.
Had a recall on it for program of tcm had it done and almost didn't make it back home now it wont backup at all or go forward goodall so was told there was a recall on the dual clutch just got notice but was told car had to many miles and to old now
My 2012 ford focus has 125,000 miles. The transmission stopped working as my wife was pulling into our driveway and it gave the error codes p2832 and p287b. It will move a little, but makes a loud grinding noise. These error codes are supposed to be covered by tsb 16-0044. I took it to garber ford in green cove springs, fl. Yesterday they told me it will require a new transmission and will cost me over $5,000. If this is a known problem item from ford, why isn't ford replacing it? i cannot afford a new trans, and i cannot get sell the car as it now doesn't run and i still owe $4,000 on it.
My issues with this car started the day i drove it off the lot and have not stopped.there was an issue with the fan that made my engine sound like it was chewing rocks whenever the air/heat was on - this has been fixed.i bought the car brand new and from day one it has been grinding, shuddering and not shifting smoothly. I've had issues with the rpm's skyrocketing when i'm slowing down and the rpm's skyrocketing when i'm trying to accelerate but the car isn't moving. I've had the car feel like it's completely lost power while in stop and go traffic then "wake up" and lurch forward...my transmission has been replaced once, my clutch replaced twice. Once i've been told it's a figment of my imagination and once i was told that i need to learn how to drive the car.the clutch i have now is the same one being used in the 2015 focus's, and though it's "better", it's still off...it's just off so sporadically that i can't bring it in because i don't want to be told it's all in my head again. This car is not safe. It is not a car that i'm comfortable passing on to my child when she starts driving next year and it's not a car that i would drive day to day if i had to drive rush hour traffic. It's too bad, too, because the design of the car is wonderful - it's comfortable, it's got the right set up, but the most important part of the vehicle is dangerous and doesn't operate properly.
I have been having transmission issues with my 2012 ford focus. We purchased the car brand new off the lot it had 4 miles on it when purchased. Not even a year after purchase we started having issues with the gears not wanting to shift properly. We sent car to dealership for repair. It was fixed for a while up until recently and we have been trying to get it fixed since. I got into a wreck because my car bogged out at a redlight causing me to get stuck under a redlight and being hit while occupying the road. My car has been at dealership ever since. They called us about one week after the wreck to let me know that the recall for the transmission module had been fixed and they drove it and everything checked out fine. So my husband goes and gets the car and it breaks down on him not far from leaving the dealership. The car just completely quit shifting and bogged out and rpm shot up way high. He had to leave on the side of the road. So here goes trip 3 back to dealership for repairs for the same thing that has supposed to had been fixed. Why has the government issued a recall on the transmission for these cars. They are not safe to drive. Something needs to be done.
My first issue with the vehicle is a malfunctioning horn and front passenger side window. Then the transmission failed on me while i was driving. I had to have the vehicle towed to the dealership for service. Ford replaced the transmission after having the car for about a month. The dealership said they also fixed the horn. But that is not the case. The horn is still not working. I don't use the horn much, but i realized how dangerous not having one can be last week. I had to signal a vehicle backing up into the main road in order to avoid a collision. Since my horn was not working, i had to swerve. The vehicle is back at the dealership for service. The vehicle has been there for 3 days and they still have not updated me on the status of my vehicle.
Car suddenly loses power on the highway. Sometimes the transmission gets stuck in reverse. This has been happening for many years. The ford service center has been unable to resolve the problem. It is my understanding there is a recall involving this. The dealer has recently provided a loaner because my car is unsafe to drive, according to the service manager. I also understand there has been a recent legal settlement regarding this in los angels and a trial is set to begin in san diego where i reside. I would like to have the problem resolved and a safe car to drive or be fairly compensated so i can purchase a new car and move on.
2012 ford focus.consumer writes in regards to vehicle "power shift" transmission stalling issues.the consumer stated she would loose power while driving, and a metal noise was heard, as the vehicle shuttered and hesitated.a diagnosis revealed, the transmission was defective and needed to be replaced. However, the parts were on a 30-day back order. The consumer stated 2 months have passed, and she has not received any notice or communication addressing the issue.
My 2012 ford focus has recently began making a grinding, rattling noise during acceleration, and sometimes shudders or jerks on acceleration from a stop or when the automatic transmission shifts white driving. These symptoms are most severe when starting from a stop or transitioning from city street to highway speed. The current symptoms cause my vehicle to behave unpredictably in traffic. My ford dealer diagnosed this as a failure of the clutch, common in powershift transmissions from this era. Others have reported the development of even more dangerous symptoms, such as vehicles shifting into neutral without warning while on highways.despite widely-reported defects in these transmissions, ford is not willing to cover any repairs to improve the safety of my vehicle.
I bought the 2012 ford focus sel on november 18th 2011 and first recall was jan 02 2012they reprogrammed the transmission and there was a 2nd recall andthe reprogrammed the transmission again but im still having hesitation on startups and loses power as well but hasn't stalled yet but i thought few times it will stall out but it didn't. I hope ford can fix the hesitation of this vehicle but if not then i will never buy a ford again. Also the suspension is very hard on bumps. Feels like there is no shocks on the car. Very disappointed on my front windshield. Cracked when i only had 15,000 miles on the car.
1) while driving in city turn signals stopped working.never worked again after that.2) while driving in city and highway power steering goes out intermittently.shutting off vehicle and restarting generally fixes this issue.3) while driving in city vehicle stopped accelerating and gave notice to stop the vehicle as soon as safely possible as transmission is overheating.was stuck on side of road for 30 minutes after stopping vehicle and shutting off before could start and complete drive to work.afraid to drive vehicle now as the transmission had been having issues before that.clutch was replaced once already and is included in the ford transmission class action.
The vehicle has experienced numerous transmission issues from shuddering, stalling, jerking, rolling back, grinding, jumping forward and improper shifting. The vehicle has been at the dealership numerous times with various clutches replaced, software installs and other parts replaced. This has not fixed the issues and they keep recurring. This is unsafe and has even caused the vehicle to stall in the middle of an intersection. Luckily, traffic was not close enough or it could have been catastrophic. I really hope ford does recall these vehicles or gives the unhappy owners a chance to turn the car back in through a vehicle buyback plan. There are so many of these complaints something needs to be done.
Metalic grinding noise is heard when accelerating at slow speeds.transmission shifts at approximately 1500 rpm and between 10-25 mph, griding noise is heard for a few seconds, then stops.as car proceeds into next gear, if rpm drops to 1500 and speed again between 10-25 mph, grinding noise is heard.i have taken the car to seraphin ford in vernon, they claim to have driven the car without hearing the noise.a separate date, i took the car to seraphin ford, drove a mechanic in the car, but the noise was faint and mechanic could not hear it.sometimes the sound is faint, other times sound is loud.no rhyme or reason.i have read much on the internet about this exact issue with 2012-2013 focus power trains.i am convinced there is a problem that ford is not addressing. Also, power train lags and flutters often.i have learned to drive very "gently" to prevent lag/shutter/surge when driving.i have noticed when using cruise control at highway speeds, if i attempt to adjust the speed using the steering wheel controls (to advance speed), the engine takes off, rpm climbs very high and the engine roars.i have to completely shut down cruise control and start over again.it can be scary at highway speeds to have the engine race like that.
Shuddering shaking from take off through 1st and 2nd gear and also takes a while to shift from 1st to 2nd gear.
The contact owned a 2012 ford focus. While making a left turn at 15 mph, the transmission control module (tcm) warning indicator illuminated, the contact's vehicle stalled and crashed into the side of another vehicle. The contact was not injured. A police report was filed. The vehicle was towed to an independent mechanic. The vehicle was destroyed. Star ford lincoln (1101 s brand blvd, glendale, ca 91204, (818) 956-0977) was informed of the crash. The vin was not included in nhtsa campaign number: 13v523000 (power train). Additionally, the transmission control module and clutch were replaced on september 5, 2017. The manufacturer was notified of the failure. The approximate failure mileage was 76,000.
Vehicle lost drivetrain power on the freeway. I went to accelerate in very heavy traffic, and the engine revved without moving forward (similar to someone depressing the clutch and accelerating). Shifted the car into neutral, back into drive in order to jog the transmission into operation, that did not work. I shifted into the 'sport' mode in the transmission thinking that would help, that didn't work. I had enough forward momentum to get the car to the shoulder and call for a tow, but overall, the car would not travel under it's own power.at this point, i am quite concerned that i own this car, and it's not safe to drive. Once it's fixed, i am still quite concerned that i've owned this car for 2 years, and it's been in the shop between 8 - 10 individual incidents. I am concerned that i cannot put myself or my family inside this car with any reasonable expectation of safety.please, ford motor company needs to issue a full, mandatory recall of this car in order to get this issue fixed before someone faces a severe injury or death as a result of this issue. If i was in front of a truck that wasn't paying attention, i could have been killed.
I was driving about 25 mph on a narrow winding mountain road when the car shifted out of gear into neutral and displayed the "transmission problem service no" message.i coasted to a stop in the middle of the road as there was no shoulder. Moving the snifter did not get back in gear. I shut the car off and restarted. I then had control of the car but it would not shift into into high gear. It would go neutral to first with a jerk, then shift smoothly into 2nd but not shift into high gear at all. I drove it home at 3300 rpm at 55 mph. The car only has 40000 miles on it. Had i been pulling out into traffic when this occurred i would have caused a crash. Like ralf nader said about the corvair.... "unsafe at any speed". I have read the horror story of this car and your lack of action. You should be ashamed! would you let you loved ones drive this car? i think not. It deserves a total recall and buyback from ford. Please do your duty and make it happen. Ps, i have had it in the shop multiple times for slow speed shifting issues which resulted in "reprogramming" to resolve the issue which of course it didn't.
The contact owns a 2012 ford focus. The contact stated that the transmission failed and the vehicle was driving as if it were in neutral. The vehicle was repaired, but the vehicle stalled while driving 30 mph. The vin and failure mileage were unknown.
These vehicles have two problems with the transmission that cause two separate safety issues. One is that it rolls back when you are moving your foot from the brake to the gas regardless of how fast you move it.the second is that, while they are saying that it is an automatic transmission, it has another sort of problem with the transmission because it is a dual one that acts as a standard and causes it to "stutter as it moves down the road".when you pull out it doesn't want to go.
Takata inflators:this vehicle in the "drive gear" lunges when gas is pressed and quickly takes off at the slightest press of gas making for a dangerous take off from stop lights and traffic signs while on major roadways.this vehicle when placed in the "park gear" jerks when placed in park and feels as if it will roll backwards while in parking lots or home driveway.the vehicle has been reported multiple times to ford dealer for assessment and/or repair as "shaking" and "shimmies" while driving,to prevent this feeling, the emergency brake is used often.once, the vehicle actually rolled backwards in the the "drive" gear but was identified as a defect and repaired by a ford dealer.when placed in "drive" at that time it was showing on the dash as in "park".this too was corrected by ford dealer by replacing tcm.although repairs have been made to this vehicle since purchase, it continues to often shake and shimmy appearing to continue to have issues.as owner, i was not notified of the latest recall part prior to my warranty expiring which may have further resolved some of the lingering issues.tcm has been replaced, the clutch replaced more than once,or tcm reprogrammed during multiple visits to the ford dealer.
It's like it doesn't want to shift and then that hesitation you feel and it'll kick in,? driving down the street transmission will stop working. There is never any warning signs. Very dangerous.does not matter if you are going up an hill or driving flat road and speed has no factor either. Then the car will turn off on its own.there are a lot of complaints with transmission problem with ford focus. Every complaint is about the same transmission issue. Ford focus 2012 is a lemon....... Now family can't ride in this car. Not safe! it just sits at home.
After multiple transmission visits the vehicle is guzzling gas, still shuddering with a lack of power. We primarily only drive my wife's truck so we don't get stranded.
We had to have the front suspension repaired 3 times in the first 5,000 miles. There was a major knocking sound and you could feel movement in the steering wheel when the car was transistioning over a speed bump or into a driveway. Right after this was fixed, after the third replacement of the same parts, the transmission had to be repaired 4 times, 3 times the clutch pack failed which happened regularly every 10,000-12,500 miles. The car would jerk violently during start of moving and then the clutch would slip while driving at speed.the clutch pack was replaced 3 times. The last time the transmission just failed to shift into any gear, forward or reverse, this happened while the car was moving in a parking lot.we are afraid this will happen driving on the street, through an intersection, getting onor driving on a freeway.the dealer looked at it, they said the onboard computer showed a failure code, they reset the code and then stated there was no porblem.when asked why the part that the failure code said was bad was not replaced the dealer stated that there was no problem and just drive the car.if it fails again have the car towed in and they will check again.
The contact owns a 2012 ford focus. While driving 40 mph, the "transmission malfunction service now" indicator illuminated. The vehicle hesitated and failed to accelerate. The vehicle was towed to academy ford (13401 baltimore ave, laurel, md 20707) where it was diagnosed that the transmission control module and transmission clutch failed and needed to be replaced. The module was repaired, but the clutch was not. The manufacturer was made aware of the failure and stated that the issue was "in the process of being recalled" and transferred the contact directly to nhtsa for a "status update." the approximate failure mileage was 98,500.
Vehicle suffers from transmission shudder issues.there was a recall for it but the ford technicians stated the shudder was not enough for a full repair and instead performed a minor fix which has done nothing to eliminate the issue.this issue exists on a wide range for ford vehicles with a common transmission.the shudder happens when accelerating from a stop, typically when shifting from first to second gear and also can happen when shifting from second to third gear.
Car lunges when accelerating or attempting to shift thru automatic or sport mode of the transmission. Transmission also temporarily pauses during shifting routine at all speeds, mostly at low speeds. It is like the cpu is overriding what the driver is prompting thru touching of the gas pedal or brake pedal. We've had it in to our local dealerships service department complaining about these conditions, they insist the car is working as designed. If so, ford is in denial and most certainly appears to be a design flaw. I describe these concerns as if i was having to learn how to drive, all over again. This vehicle is dangerous to drive, safety should always be everyone's number concern. Ditto, the vehicle is not safe either. What is it going to take from ford to admit and resolve this problem, an injury accident? i hope not. Then, top that off, we bought this specific vehicle for towing purposes. The factory requires the cpu and entire electrical system must be disconnected to tow. Unfortunately, each time the cpu is turned back on (reconnect the negative wire at battery), the cpu thinks it is new, thus, the lunging, sporadic shifting starts all over again. Help... Ford won't listen. Thank you
Check engine light will randomly come on, transmission will mess up, and then check engine will go off, car will drive fine for a week, then continue the problem. Sent car to get looked at said the computer was giving the code for switch b clutch, spent 365$to get it fixed and then a little over a week later problems started again but worse than before. My car only had 76,000 miles on it, shouldn't have any issues with transmission yet.
Shuttering, no power to wheels, very slow and suddenly engaging, excessive clutch slip, lost reverse.engine light came on.i was trying to cross traffic, at the stop sign i proceeded to go across traffic to the median turn lane.car would not engage gear, when it did it was very slow and no power even with gas mashed to the floor.all this time i had cars approaching me from the south bound lane, very dangerous and scary.i then decided to just make a right hand turn and get off the road, which was hard because the electronic power steering assist in this car went out months ago with still no recall on this defect.i turned right down a side street and tried to turn around only to find out i have no reverse gear now,i am so over this lemon of a car.buyers beware, stay far far away from ford products especially this model car.ford touts that they are committed to safety, i find that hilarious.why on earth would you let a vehicle with the track record this model has with steering going out and transmissions just quitting when they want to,to still be on the road?a life threatening danger to the driver as well as anyone that is sharing the road with the vehicle.the next day, engine light gone, car shifts normal??????vehicle is at ford now, they have a recall to re-program the transmission control module?
The transmission is under class action lawsuit. Having trouble with since buying in 2012, still waiting on outcome of that. Today. March 27, 2019, "steering wheel assist- service needed". Steering out wheel will not turn. I work i need a car. I will be calling ford today. My ford focus se is no longer under warranty, over 140,000 miles on it. I was not able to leave home for work today. Sometimes when i turn the car off the time changes i then turn it back on and it goes back to the correct time. Also in the past sometimes in would not start. I would wait a while and then it would start. It has not done that since i bought the car in 2012. This car has a lot of problems.
The car radio goes off the windows don't go down and the transmission went on the car out off no where when i maintainmy car every 3 months and as needed
The contact owns a ford focus. The contact states that vehicle has difficulty accelerating from stop light. Vehicle studders upon pressing gas pedal and has trouble accelerating to full speed. The contact drove the vehicle to the dealer (varsity ford in ann arbor, michigan)twice for the same failure. During the first visit, it was diagnosed that the transmission control unit failed and the vehicle was repaired. During the second visit, the dealer was unable to duplicate the failure. The manufacturer was notified of the failure. Dealer and ford say this is normal operation. The approximate failure mileage was 66,000.
Having problems with steering assist.it locks up staring will.and turn off vehicle sensor warning goes away dry for a while sensor warning comes back locks up staring will. I have not droving on the highway . It will lock up still can't find a recall one this problem it comes up when i drive
At 9829 miles (11/2013) noticed transmission slipping, jerking, crunching and clutch pac and seals replaced and tcm recalibrated. At 16839 miles (8/2014) brought in for hesitation and shudder and told nothing wrong.at 29324 miles (2/2016) brought in for losing power and surging forward and clutch pack replaced again.at 33k miles car would not move forward in middle of stop and go traffic on coronado bridge. Finally did move after about 30 seconds and then flipping in and out of gear and driving terribly.afraid to drive.brought it in and they are replacing transmission control module.now i am afraid to drive it period.i limit my driving now and would never take it on a long distance drive.
The contact owns a 2012 ford focus. While attempting to accelerate from a stop, the vehicle shuddered and hesistated to accelerate. The vehicle was taken to the dealer on numerous occasions for diagnostic testing. Components in the transmission were replaced and the software was updated, but the failure persisted. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 2,000.
Transmission shutters, jerks, rolls back in park, sometimes you don't know if it going to work or justleave you sitting. A piece of junk!!! dealer works on it and it seems to get worse!! they say its part of the design. I bet no ford employees drive one!!
My 2012 ford focus shakes and shutters when depressing the accelerator. When i bought this vehicle from the dealer in 2015 i was told that before i took it home that they needed to replace a sensor in the transmission. After driving vehicle for several years i noticed this vehicle continued to shutter and shake and almost stall out at times of acceleration. I talked to a service specialist at the ford dealer and was told that due to the power shift transmission installed in this vehicle that you just need to "baby it" on take off.this kinda of helped a little but you must be conscious of this constantly. I still own this vehicle. I usually drive it and prefer not to have my wife or kids drive as i am worried the sputtering may cause an accident. These transmissions should have been recalled. I have only recently learned that this is a wider problem for all ford focuses of that time period. Always been a ford guy but can say i am a little disappointed how ford has handled this issue. Don't like having a vehicle that you must be cautious on driving in fear that it may cause an accident. Come on ford you guys can do better than that.
At a stop light car in drive brakes lock, shift gear locks. Message appears transmission not in park. Car takes at least 5 to 10 minutes to turn back over to start up. Car stalls to go into different speeds, accelerates when turning a corner.
The contact owns a 2012 ford focus. While driving atunknown speeds with the cruise control activated, the rpms accelerated. Additionally, the clutch was slipping without warning. The vehicle was taken to a local dealer (ford of clermont located at 1101 e highway 50 clermont, fl 34711 800-313-9787) where it was diagnosed that the transmission control module, electronic control module, and clutch needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer opened case number: cas12559345 and referred the contact to the dealer. The failure mileage was 51,691.
While traveling down the interstate there was a sudden loss of power while pressing the gas and hesitation when power finally returned.
I have taken my car in 7 times for transmission issues and malfunctions always while driving on highway! thankfully i purchased extended warranty but it expired. Now i am back at the dealership for the 8th time and they want to charge me $2100.00 to fix a problem that was never really fixed to start with! now i am having steering problems! the steering just goes out while driving on the highway and in city. The fact that the steering just stops working is extremely dangerous it has put me in very hazardous situations! this is the second time the steering has gone out while driving! i have to pull over and shut car off for 10minutes before restarting. My wife had the kids in the car with her heading to the store and it went out and she had no clue what to do and not strong enough to force the wheel to get the car off the road so she was left sitting in the middle of the highway with the kids until the steering would work again. Its disgusting that ford refuses to fix these problems since they are extremely dangerous!
Ford has a serious problem with this transmission. It jerks and hesitates.several times i have almost been hit while pulling out into traffic when the car will suddenly jerk and hesitate.this transmission needs to be recalled and replaced. Someone is eventually going to die because of this dual clutch transmission.every time we take it in they "reprogram" and now are replacing the clutch.i have driven others as rentals and they all hesitate to some degree. Clearly there are issues and ford knows about it. The cars are not even being accepted for trade ins by many dealers (toyota and honda dealers locally would not take the care on trade in).
The transmission shudders and frequently does not shift properly (automatic transmission) and has even failed to apply power when pulling into traffic risking a collision by not accelerating properly. The transmission also failed once while on a hill causing me to roll backwards and nearly caused a collision with the vehicle behind me. After i hit the brakes to stop the rearward roll, i tried to accelerate and the engine just revved until the transmission slammed violently into gear. These issues have been present from day one of owning this vehicle but the dealership and ford insisted that this was how it was supposed to function.
Issue 1:the vehicle is on its third clutch in the 2 years since purchase and continues to have transmission issues.when applying gas it stutters, lurches, or responds as if not taking gas.this week: three times turning from stop sign left, right from stop sign, and right from parking lot.apply gas to accelerate and vehicles stutters, pauses, and stalls for a moment.two of the three, particularly one came close to resulting in an accident.this also occurred on a busy highway turning right at a stop sign on oct 27.it has occurred dozens of times prior to the transmission repair events and now is starting to recur, with more ng a stalling/lurching than a stuttering.ford is fully aware of these issues.i am taking it in for repairs again but feel it is unsafe and want the car returned.issue 2:the vehicle achieves far below the advertised mpg.they advertise 27 and it gains 22.5 at best.currently less than 22.ford is fully aware of this issue and states that they cannot do anything.i have been complaining for 18 months or more.
On my way to the dealer to deliver the car for shuddering from stop to first gear, the car failed to engage in gear when i depressed the accelerator.i pressed the accelerator harder and the vehicle lurched into gear, and commenced up the hill from my house - the car then appeared to go into neutral on its own, thus no propulsion, then on its own slipped back into gear.as i made my way onto the main road, i proceeded cautiously unsure if the car would stall out or if i would even make it to the dealership.i did make it, but along the way the car slipped in and out of gear indiscriminately several times, leaving me without power for several seconds at a time.what if this were to happen on the highway at 65 mph?i drove in the breakdown lane with my flashers on to avoid being hit from behind.my dealership arundel ford has had the car in the shop since that day, and has agreed to replace the clutches, but tells me the parts are not going to be available until december 11 at the earliest.this is completely unsatisfactory.i have very little faith that the car will ever be safe to drive.
Ford focus famous steering assist fault ,light on no steering and u3000 codes well im ase certified retired and ford is yanking customers and dealerships lie .for a brief moment you may aslo have a hidden code u140 ,running scan shows malfuntion light deactivated not sure if this is tied to reflashing ecm or some cover up i will find what was done .the code u3000 ford says differant after investigating the entire car grounds ,grounds to aluminum,some shield to protect the pscm what ,,,,that will be fixed my way it all comes to heat and voltage also many hours of searching and calling module builders mine was a u3300:53 deactivated period dead no good ,all the same and the units are on the fusions as well .i dealt with dealership just wipe my nose is all on and off the assist fail happened many times and as close as the pscm is to the hot ,hot pipe i can see heat and the pump poorly built .sitting in a parking lot for doctorand come out and assist stayed on no cycle would fix .anyone with mechanic skills download forscan run test but save your profile trust me also look up as built calibrations and may want look at etis.ford ....recalls that dealership failed to fix good luck
Vehicle is operating like a drunken sailor. Still has major shifting issues.
Transmission shutters, and driver door opens up while driving.17 year old son drives this car worried about his safety. Screen shot this document! !!!
The contact owns a 2012 ford focus. While driving 40 mph, the transmission failure warning indicator illuminated and the vehicle changed into second gear independently. The vehicle was taken to thomaston ford, inc (2230, 1011 us-19, thomaston, ga 30286, (706) 648-2191) to be diagnosed, but the results were unknown. The vehicle was not repaired. The manufacturer was contacted, but the contact was not able to speak with a representative. The failure mileage was 53,000.
The transmission on the 2012 ford focus is erratic and hesitates from a stop. After slowing down, it stutters at lower speeds. Transmission is chattering and clunking at lower speeds. We have had the vehicle in for service at several ford dealerships, and the vehicle is still not running correctly. The transmission has now seized up and has to be replaced and ford does not want to cover any of the costs.
This is for the selectshift transmission. My vehicle has had multiple transmission shuddering issues in the past, once in 2013, and then again in oct of 2014. The issues were "resolved", but on jan 27th, my transmission jumped and my check engine light came on. Jan 28th, my transmission stopped working all together while driving on the highway, almost causing an accident. The transmission disengaged and would not engage with the car decelerating to a stop. The transmission control module failed this time, and the clutches were supposed to be replaced as well. The clutches were not replaced like they were promised and i am awaiting for them to get scheduled and sent in. I do not feel safe driving this vehicle.
The car just starts making a grinding noise and the gears slip out of place
My car shakes violently whenever i make turns. It shakes and has trouble going forwardwhenever i drive after a stop light turns green. These things always happen.
Se desconecta la velocidad mientras est en marcha el vehculo (se queda en neutro)n
My wife traded in her 2009 taurus for a new 2012 focus sedan back in april 2012 at green ford. A month or so after getting the focus, it had a transmission fluid leak. Green ford fixed the problem.in mid-2015 we started to notice transmission issues like erratically shifting in second and third gear, very sluggish shift between low gears and that the upshift bags down like the vehicle might stall, bucking, kicking, jerking, harsh engagement, delayed acceleration and lurching forward into intersections at red lights due to the failure of their braking efforts to stop the car. We took it to green ford on 9/18/2015. They stating that it was working as designed. However, for a precaution, they said they reprogrammed the powertrain control module (pcm) and the transmission control module (tcm). However, it was a recall issue for that stated problem/s.in the official service history for the ford owner's records, there is no mention of the safety recall doneon my focus, justthe routine maintenance and a mileage of over96,000 miles on the focus at the time.jump forward to a year later, on friday, sept. 9, 2016, at 2pm, my wife was traveling in a 45 mph speed zone when the car's check engine light came. Seconds later, the ford started to stall and have power issues, causing her to find the next side road to pull over. The car completed stalled and could not turn over.after 2 towing events, from the breakdown location to thomas tire, thomas to stearns ford, and sitting over the weekend, on sept. 9, we found out it was the recall tcm that broke. The tcm was in back order until october 28, 2016.stearns ford sent me to enterprise where they paid for a ford rental. The only ford on the rental lot was the transit 250 or 350 van (very low mpg). I had to pay for the liability insurance coverage daily. After the 3rd day, i borrowed a family member's car.
While driving my car, it often hesitates when shifting, turning, accelerating, or decelerating.i had it "repaired" at a ford dealership, which including replacing the entire clutch, in march 2014.the problem continued with added loud noises and grinding/shuddering.i returned it to a dealership, where the clutch was replaced again in july 2014.the car was fine for awhile, but after 200 miles, started having the same issues as before.the dealership replaced the clutch again in september 2014.on my 4th clutch, and it continues to have the same problems.i lack confidence in ford that they can fix the problem and i am continuously concerned that my car may have unexpected problems causing serious safety concerns.
Vehicle has a constant shuddering and power loss when applying the accelerator. It has a tendency to feel as if it will stall out. Was almost rear ended when trying to pull into traffic bc of poor throttle response. This is a known issue and ford refuses to address this issue. Search the internet and it is obvious. This vehicle is a hazard to drive.
While the car is in motion on a city street and i accelerate it jumps, jerks and shakes. It has been checked out many times. It can't be fix. I believe this problem should have a recall. This happens everyday when i drive my car.
Shuddering, and bucking on take-off. Hesitation and delay in acceleration. City streets, from intersections, and worsens while turning a corner and gently accelerating. Known transmission issues with this model. Problem is constant, and continuous.
I was driving the vehicle on the highway and suddenly the transmission failed and the car speed dropped suddenly from 70 m/h to 30 m/h. The car behind me almost hit me.my kids and i were very close to die. Called ford and told me there is a recall on the transmission. Took it to the dealership and they said my car is covered by the extended warranty but they don't fix it because it's a salvage title. They said this recall program doesn't fix salvaged vehicles. Few weeks before they fixed the door latch because there was a recall on it. They never mentioned salvaged vehicles. What salvage title has to do with the transmission. I understand if the car was hit at the transmission site, then you don't have to fix it. However, if a car was hit at the door or had hail damages and the insurance company changed the title to salvage, why don't you fix the transmission? ford people don't care if i or my family die on the road because of their fault. All what they care about is to save few dollars. Please investigate this issue and see how they can put unrealistic terms for the recall. How come the company makes fatal mistakes and they still put their rules what to fix and what not to fix. I'm asking you to investigate this recall program. I'm asking you to watch the recall program and make sure that these companies are making vehicles to take us places not to take us to hell.
My vehicle vibrates, shimmies, and shakes on take off and on turns.dangerous to drive especially crossing a highway.i have had it accessed at my ford dealership and they said to replace the clutch and transmission input seals.there is a program out 14m01 that extends the warranty and field service alerts for this vehicle.ford customer service said the vehicle is covered.when the dealership entered it in the system, the repair was denied by ford.i know there is a law suit against ford for this same problem.i need help to get my vehicle repaired by ford.the customer service said that the dealership service manager should submit for warranty.i don't understand why there are denying this repair.i hope nothing else goes wrong with the leaking transmission seals while i am driving the vehicle because ford refuses the repair. Driving somewhere where there is a stop light on every corner will give you whiplash.crossing highways is very dangerous.you need to make sure nothing is coming for a long way away.this has happened since i bought it new in 2012.at first i thought it was because it was new.when i took it to the ford dealership, i was told there was no fix.now there is a fix. I took it this last time to the dealership 9/23/2019.there aare 41000 miles on the vehicle.please help!
Pulling to a stop light, as the transmission downshifted, it jerked really hard twice. When the light changed, we drove off, it wouldnt shift out of first gear.it had no reverse.towed to the dealer, they placed a tcm on it without testing it first, said it was fine, we drove 3.5 hours and were now a total of 6 hours from home when it started feeling restritcive while doing 75 on the interstate at midnight in the rain. My husband thought it was road noise, but then it wouldnt pull the car at all and was slowing down. At this point, it had no movement forward or backwards. We had it towed to the dealer in bowling green ky, spent 3 days in a hotel for them to lead us on that there was potential for ford to fix the now not covered transmission.the carhas 47000 miles on it.they even tried to sell us a new car!the car was then towed back to the dealer in greenwood indiana for potential repair.they didnt check the fluid in it, they didnt check the failure codes, they just put a tcm on it and said it was good to go, when clearly it wasnt.
This vehicle has a pretty significant engine shudder as well as a rattling noise between first and second and second and third gears.vehicle at times feels like it is going to stall out. This is a safety issue in all intersections and this vehicle should be recalled.
The contact owns a 2012 ford focus. The contact stated that while driving approximately 5 mph, the transmission began to hesitate in a jerking motion and the vehicle stalled. The engine restarted and the vehicle was able to resume. In addition, on a separate occassion the transmission warning indicator illuminated on the instrument panel for a few seconds. The failures occurred numerous times. The vehicle was taken to an authorized dealer eight times for the same malfunction. A diagnosis was performed in which a trouble code was not detected. The computer system, abs, and drive train were reprogrammed more than one time. The failure persisted and the dealer was unable to resolve the problem. The manufacturer and dealer stated that the vehicle functioned as designed. The approximate failure mileage was 350.
Owned car for 2 years, in shop 5 times so far for dct issues. Car is completely unpredictable and going to cause me to get in an accident! sometimes i hit the acceleration and it lurches forward unexpectedly causing me almost to rear end someone. Other times i hit the gas expecting it to go and i get a really sluggish response to the point where i'm scared another vehicle will hit me, so i will floor it trying to get it to move, this will result in the back wheels locking up and fish tailing! i have had at least six moments in this week where the car responded unexpectedly and made me think i was going to get in an accident. Tonight in rush hour i was maintaining a speed of about 20 mph, the car decided to downshift and send more forward a few yards. I want so badly to get rid of this car as i have a baby, but i'm very upside down on it. I have various warranties but have been warned by ford that they are a "one time get out of jail free card" and if the car comes in for the same repair it previously had it will no longer be under warranty! this is horrible, my car is constantly in the shop for the same transmission issue!
The contact owns a 2012 ford focus. While attempting to drive, the clutch slipped out of gear. There was no warning indicator illuminated. The contact took the vehicle to bob ferrando ford lincoln (8868 w ridge rd, girard, pa 16417), but it was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 82,000.
2012 ford focus.consumer writes in regards to vehicle transmission issues.on september 5, 2013, the consumer stated she started hearing loud grated sounds, when she turned corners. She took the vehicle to the dealer, but the mechanic was unable to duplicate the sound. He stated the sound he did hear, was normal for that type of vehicle, because of the type of transmission that was in new cars. The vehicle continued to make the sound, until november 12th, when it became worse the consumer went to another dealer, who found a faulty clutch. The dealer informed the consumer it was not safe to drive the vehicle, so they provided her with a loaner, and informed her it would be several weeks before the part arrived.the parts arrived two months after the vehicle was left at the dealer.
On-going problems with the transmission.the first incident occurred approximately one month after purchase.i took it to the dealer and they told me that the shuddering/shifting problems that i was experiencing were "normal" and that the vehicle needed an adjustment period.i was told that it would smooth out once it got used to my driving pattern.the problem continueduntil it got so bad that i took it back in december 2013 and the transmission required repair.it went back to the dealership in may of 2014 for the same problem and the dealership had to replace the clutch assembly and several seals.the vehicle shudders badly, on take off, and has bogged down to the point that i was nearly rear-ended,i have also experienced problems with rollback on hills and problems when trying to accelerate uphill.
I bought the car used in november or 2014. After a few days of driving there was this a loud boom when accelerating from a stop light. After that the transmission would shutter so bad the car was not drive-able. I contacted the dealership where i bought it and they tested and told me it was the worst shuttering they had ever recorded. They told me ford would fix it for free but the part was on back order. I waited for over 2 months and they finally had the part. After getting the vehicle fixed it drove fine for about 7500 miles and then the shuttering started to occur again lightly at first but slowly increasing. I am now out of warranty and stuck in a loan with a car that doesn't drive like it should. I have owned many fords in the past and never had a single issue until now.
I purchased my 2012 ford focus in july of 2016 with 29,000 miles on it and i was aware of the transmission problems when purchased. However was not notify about my door latches unable to close. Apparently october 3, 2016 ford decided to send out a recall letter claiming that my doors won't close while driving or just won't close. Asked me to take my car to the nearest dealership to get my car repaired. My back driver door just stopped closing completely, i damaged my side of the door from stopping the door from coming open. My nearest dealership told me that parts weren't available for my car and that i'll have to wait until next year to get my car fixed. I begged them to do at least something to keep my car doors close and they tied my seatbelt to my back car door to prevent the door from opening. However my front passenger door still opened and stayed open randomly which cause a few of my friends to fall out of it! my car was like that for about three months. Then they finally "fixed" it by putting replacement parts on it until the actual parts become available sometime this year. My front passenger door is even worst than before. Usually it takes me slamming the door three times before it closed, but now it takes more than three times and i have to slam harder!!! i've had enough of dealing with this car, i think it shouldn't be doing that when it was almost new!!!! also they still won't do anything with the transmission because of the "parts" which i think there's not going to be any parts. I don't even know what i purchased, if my transmission doesn't work or my doors don't close how can anyone considering this a car?!?! what did i buy?!?! this is outrageous!!! i don't know if one day if my front driving door will come open and i'll be flying out somewhere dead on the highway. I just don't feel safe and i wish someone would do something about this!
The transmission feels like it slipping. And it rakes time to change gears sometime the car blinks hill start assistance unavailable and it keeps reseating the mpg millage and trip timer. This morning when i locked my car it was like a door was open but i checked all the doors and they was locked
The contact owns a 2012 ford focus.the contact stated that the vehicle would lunge forward while changing gears. Also, while the contact attempted to accelerate with the vehicle in drive, the vheicle accelerated in reverse instead. The dealer was notified and diagnosed a leak in the transmission.the dealer repaired the failure but the failure recurred.the manufacturer was not contacted.the failure mileage was 10 and the current mileage was 3,000.
I made a right turn out of a parking lot, put my foot on the accelerator and my car would not go any faster. I pressed harder and harder on the accelerator and my car still wouldn't go any faster. I pulled off on a side street to get out of the traffic and put my car in park. I ran the shifter through the gears, put my car back in drive and it still would not go very fast. I turned around and headed back to my house and drove as fast as i could which was about 5 miles an hour. I went back into the parking lot and put my car in reverse and it would not go in reverse at all. I put it in park, again i ran it through the gears, put it in reverse and in would not go backwards still. This is not the first time i noticed problems with this transmission. I have brought this car back to the dealer twice because of the transmission and twice they have made repairs on the transmission. I have only owned this car since october 2018. Both times i had it back at the dealer they claim to have changed some module in the transmission but yet i go to my fordpass account and these repairs have yet to be documented by the ford dealer. I find this rather strange like they know i need a new transmission but won't replace it. There have been more times that i was driving down the road and when i accelerated and the engine just revved up but my car wouldn't go any faster. I find all of the situations i have been in with this car to be very dangerous and i am lucky there hasn't been a major accident. I haven't even owned this car a year and i owe more on it than what it's even worth. I can't afford to just go buy another car and it doesn't seem like the ford dealer wants to do anything about how dangerous it is. Please help me!
Transmission shifts improperly causing shudder effect.at idle the vehicle shudders as if its going to die out.the shudder happens mostly on highway driving.
Already have an open investigation with you guys already. I just wanted to add on another issue. After getting the car serviced for transmission issues,ot seems like the car rides worse than it did before. It idles really rough. The car shakes violently. It's really a gamble ,in my eyes,to drive the car. I rarely feel safe amd try not to take my family anywhere for fear of what might happen. There have been numerous incidents with these issues,the latest afain being on 12/22/20
My 2012 ford focus has had a transmission recall 3 times that i know of since i purchased it in 2012. 2 months after having the car it started stalling, stuttering and not accelerating. It was very scary to drive. I had the car serviced by the dealership 3 times for the same problem. Why are they selling these cars knowing the transmission is bad. Ive been having the same problem with this car for 7 years. It always seems like it is going to cut off while you are driving, it is not safe to drive because it is so unpredictable. My dealerdhip had a 30 day wait time to see my car. They are so busy repairing recalls. So now i have to rent a car while my car sits and wait. The car is paid off and i'm still giving ford money to drive this car. It's over 100,000 miles on it and 7 years old. The repairs should be free since i've had the luxury of being inconvenienced over the past 7 years. Now here it is 2019 and i am having the exact same problem with this little ford focus of mine. People say that ford stands for fix.or.repair.daily..... I now believe them. I want does to repair this problem under the extended warranty they gave me. I am so frustrated right now. I asked service to diagnose my car's problem and they say sure that will cost you $125 and then says we are the cheapest in town to diagnose. I said no thank you! i went to an auto parts store to have them diagnose my problem and it was freeand it gave me a transmission friction a stuck on code p07a3. That is a power train problem. The transmission has issues. I purchased a lemon that does not have enough power to make lemonade😣😭😢😤😤😤😤😠😠.
The car rolls forward/backward when in park.the car shudders and shakes when you take off or when you slow down and the accelerate.i have had the clutch worked, replaced and had the replacement's software updated.it behaves like it did when it needed to be replaced the first time.i was told this was normal and i was told to drive the car like i stole it when taking off and accelerating.i speak the truth when i tell you that....exact words...drive it like i stole it.i have modified my driving habits but it has not helped and i feel those habits are dangerous.the passenger side window has in intermittent problem where it will not roll up when rolled down. The door latch may take up to six months to be fixed due to lack of parts and the clutch still stutters and shudders around corners and slow speed take offs.updated 12/29/16.
While stopped behind red light all screen system, sync system, radio including sound system went black. Did not start over till next day in the morning and as soon as start the car errors after error came up for nav system, phone connection. Had to reset every thing. These errors are coming up every day. There will be risk of losing other system including air bag, power steering, break and other important system while this system going off.took the car to dealer and service trained specialist told me that is my phone problem!!!after long drive when trying to take off car is shaking, there is big safety issue with seat belt.while driving, if for any reason unlock the seat belt there will be no warning light or warning sound that seat belt is off. If car is running and leave the car when you are back and start driving there will be no warning light and sound that seat belt is not in use and can drive all you want.after long drive while trying to take off car is shaking.
The transmission vibrates in 1st and 2nd gear and sometimes doesn't get into proper gear.when shutting vehicle off sometimes lurches .when stopped on a hill, in gear, if you take foot off thebrake the vehicle will roll back like it's in neutralhave returned 3 times to dealership still not fixedneeds to be recalled.
Car has 60000 miles and has exact same issues as everyone else is posting. Shuttering, slow starts, loss of power on highways! how is this not on a recall list by now or do we wait for fatalities?these cars are unsafe for the roads! i just had clutch replaced and i am even scared to get the dang car back and drive it. Ridiculous something isnt being done by ford. Wont be buying them anymoreunless we get some help.
Vehicle has lost forward propulsion numerous times. Symptoms have occurred both at highway speed as well as stopped attempting to pull away from a stop. This issue started again at the first of the year and the vehicle was taken to longmont ford. Longmont advise no codes present and road tested vehicle less than 1.5 miles. Dealer advised couldn't do anything for transmission issue and i needed to come pick-up the vehicle. Vehicle continued to exhibit symptoms of losing forward propulsion to include the interstate at 75mph. Upon attempting to pull to a safe place in a construction zone, was able to obtain forward gears again after shutting vehicle off and restarting several times. (still no transmission service light or check engine light illuminated so i can't take vehicle back to longmont ford due to being told they can't do anything without a light illuminated and refusing to road test vehicle)symptoms became more frequent with additional issues of the transmission / clutches not releasing when coming to a stop and attempting to push the vehicle through a stop light. The symptoms this vehicle exhibits is a safety concern and continues to occur after ford's claimed repairs.
While dirving our 2012 ford focuse which was bought brand new, the transmission would start to slip and chatter. It took longer to acceralate to speed. Took to dealership on 19aug2012 and they calibrated the transmission. We drove the car until it started again two months later. Took to dealership on the 22 nov 2013 to a different certified ford dealership and they had to replace a seal on the clutch which was allowing fluid to drip on clutch plate and allow to slip will driving. Drove the car and it was working better. But over time the car started again and then got worse. Took the car bake in because on the 9aug2015 i was driving 60 mph and the car started to slip again then it over heated and had a malfunction. I had lost all my gears on a highway at 60 mph. They replaced some parts and when 2 days of getting it back it is starting to slip again. I am calling dealership in the morning. This is not a safe car to drive unless they fix their transmission.
When you go to pull out the car wants to jump an stall then u be going down the road some an the engine light will come on an the transmission dont want to go out of gear the way it should i have a 7 month old grand baby an it scares me to drive something thats so defective. Please respond to this. Had it check at fors an they still ant fixed it
I was driving, and the transmission stopped delivering power to the wheels.the engine was running, and revving when i pushed the gas pedal, but no acceleration.the transmission was in drive. I changed to l, and no power. I pulled over and put the gear into park, back to d, and no power.i had to restart the engine twice, before the transmission engaged.
Ford has issued numerous bulletins related to problems with the ford focus transmission.over the past few years ford has extended the coverage on certain systems.my car transmission failed, preventing the car from being driven faster than approximately 15 mph (first gear).the dealer completed a software reboot which temporarily addressed the problem but stated that i needed a new "clutch pack" (approximately $1,600).although the software reboot was covered under one of the warranty extensions, the clutch pack was not.apparently, the software that tells the system what to do is covered, but the hardware is not?i am very disappointed that ford refuses to fix the problem in spite of numerous issues that have been identified and documented.the issue/problem that i experienced has been well documented, but ford refuses to address the fact that faulty design has caused this issue.
I was driving down a bumpy road at 40mph this morning, came to a stop at a stop sign, attempted to turn right and merge onto a busy highway with an 50mph speed limit, the car started to go and then all power cut out without warning and the "stop safely now" and "refer to owners manual" warnings came up on the left screen! luckily, i was not fully into the traffic yet as there were several semis coming. I veered to the shoulder and stopped. If i had got going even for a second more i would have been out in traffic in the path of a semi coming at over 50mph.it took a few minutes of trying to turn it off. Eventually i opened the drivers door and that seemed to free it up to turn it off. I was then able to start it back up again and carry on with my day.
The axel on my passenger side of the vehicle has broken twice. While driving on the city street it just randomly broke without any warning. I was at a stop sign when i tried to take off to resume driving the car would not move.
1 the power steering stops working and hard to steer2. The transmission shutters after getting it repaired for the third time
1st time - car died on the highway and wouldn't drive. I took it to the closest dealership which was joe cooper ford. Said that they couldn't cover a rental and reprogrammed the control module and said it was fixed. 2nd time - car died again so took back into joe cooper because they said they fixed it the first time. Checked in by adam (rude) and went and got rental again. Dealership covered this time. Car was there for 7 days before i had to call to find out what was going on and i was told that adam who checked me in took no notes and it had been setting there not being looked at. Finally was looked at after 11 days and told the clutch test was "not bad enough" to warrant it to be fixed under warranty and we would do out of pocket. They also said "we were not used to an automatic and not used to a standard because this car had an automatic clutch for its standard option". 3rd time - took in and they recognized me and said right away we can't cover this rental and they can't get to it for 2 weeks. I called ford motor company to get help. At first i was told the same thing but asked for supervisor and received a call back 3 hours later that ford would cover only 3 days of the rental.
Over the last 4 months my ford focus has completely ran like [xxx] the car bogs out cuts off due to the fuel and cluster jam and it's caused my clutch or transmission to throw codes.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Was traveling at about 35 mph, car lost power, rpms went up, car started rolling backwards. After a few minutes and tries i was able to get the car home (happened 2 times on way home also)
Since owning my 2012 ford focus,i have had multiple transmission problems.on three separate times the car had transmission malfunctions that caused near miss situations of being rear ended cause of my abrupt change of speed.one time the car would not go faster than 10 mph,another time it was 20mph max,and one time it didn't move at all.my children were in the back seat on two of those occasions.luckily no injuries resulted from this but nearly did cause accidents.one time the dealership covered the cost of repair,second time the dealership covered part of the cost,the third time i was told that i had to pay for the whole $7000 myself.after the replacement a few months later the transmission still acts up by slipping stuttering and jerking.this current problem is very frustrating.ford knowing that the problem was there continued to manufacture and sell these ford focus and fiesta models without concern for the safety of people.
The car jutters upon acceleration with the changing of gears. When attempting to pass cars, the transmission slips and takes a second to get into gear and begin accelerating. Problems gaining speed to merge with highway traffic. Getting much worse by the day.
My daughter has been stranded twice by the vehicle either going into neutral or the transmission disengaging.both times she was on a highway in traffic.she was fortunate to not be rear ended.multiple attempts to fix the issue & finally being told the transmission needs to be replaced at a value of what the car is worth functioning.if the new transmission is of the same design; failure appears to be a guarantee.a ford dealership told use to let the car rest in peace.
While driving my car stopped while i was stepping on the pedal - i was told it was my gears so they were changed and my car was repaired for over 3 weeks and when i went to pick it up - it still had the same problem - my transmission isn't shifting with my gears so it is still in the shop i had to take it back after only driving 6 blocks away from the ford dealer.it is still being repaired.
The issue i have is with communication from the manufacturer. Ford has complied with the law and sent me a hard copy letter in the mail. However, their online communication is not as good and is downright misleading. While logged into their website, you can access a recall portal and see if your vehicle has any open recalls. Currently, the information on this part of their website is false. As you can see from the first photo, the ford website claims i have no open recalls. This information is not correct and is contradicted by ford's own hard copy letter they mailed to me. In the second photo you can see that the nhtsa website also contradicts the ford website. Considering that most people use online and digital services more frequently than physical mail, it is very importation this information is up-to-date. As i said before, ford did comply with the law by sending me a letter in the mail. However, they failed to keep with the spirit of the law by not updating their website. This may be an attempt to purposefully mislead consumers into thinking there is nothing wrong with their vehicle. This type of incorrect information, whether done intentionally or incompetently, is dangerous to the public. Regulations should be modernized to require manufacturers to keep their digital and online information as up-to-date as their hard copy mailings.thank you.
The contact owns a 2012 ford focus. While driving at unknown speeds, the vehicle stuttered and rolled backwards, the steering wheel shook and failed to turn, and the accelerator pedal failed to respond and traveled to the floorboard when it was depressed. In addition, the "transmission ready" indicatorilluminated. After the vehicle was restarted, it operated normally. The vehicle was taken to the local dealer (camelback ford, 1330 e camelback rd, phoenix, az 85014, (602) 635-7551) where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was repaired; however, the failures recurred. The manufacturer was contacted and referred the contact to nhtsa. The failure mileage was 77,000. The vin was not available.
Constant problems with the transmission and transmission control module including shuddering overheating lack of power jerking motions and constant replacement. From 2013 to current date.
Car shudders on take off.
Almost killed my self when lurched into intersection because clutch acted up, something it has done since night used. I trusted ford, had no idea of transmission problems. Tranny has been done twice at ford, no luck still bad. Mad as hell.
Vehicle has been in for service 6 times for the same transmission issues: dragging, bucking, loss of acceleration. I had a clutch replaced on nov. 4th and after only driving 100 miles i lost all transmission power to the car and was stranded roadside. The ford dealer service manager said ford is aware of the issues and none of the repairs will correct the problem.the warranty is only extended until 100,000 miles and then out of pocket will occur. The car is unsafe and just stops in the middle of driving. Ford just makes the sane fixes and states the car is suppose to drive this way. Cars just don't stop running mid acceleration and jerk so hard the car bucks.
While coming to a stop at an intersection.a warning message appeared stating the "hill assist" is not functioning.when the light turned green and i gave it gas the car would not move and the engine rpm ran up.the car would not move in drive, reverse or standard. I turned the car engine off thinking it might reset itself.instead, when i turned the key nothing happened.it would also not shift out of park.i was blocking traffic in the only lane open to allow cars to proceed straight. The right lane was closed due to road construction and i was blocking that road crew. Several times i neared receiving a rear end collision.the dealership repair shop tells me the transmission control module malfunctions and needs replaced at a cost of $1300.00.i find that curious as the car is only 2 years old and there was recall issues on that module for other 2012 focus.that recall simply involved ford re-programming the module.
We bought my wifes focus with about 22k miles on it in june 2013. Since then we've brought it in 4 times to have the transmission "shutter" fixed. As of today the problem still exists but it isn't bad enough for them to fix it again. It mostly shutters from 1st to 2nd gear reaching upwards of 2800 rpm. Just shy of their 3000 rpm requirement. The car will shake and sometimes make a clunk and we're told to keep driving it.
When driving on city street to have the "check engine" light checked, the automatic transmission would go out of gear, the engine would rev up, then the transmission would slam back into 1st gear momentarily, then shift to a much lower gear (3rd?), moving atan unsafe speed for the traffic conditions, then slam back into 1st gear again before starting the whole process over again.moving from a stop, the same thing would happen.nor would it engage reverse to back up to park; it would only rev up.this car is unsafe to drive anywhere!ford needs to recall this transmission asap, at no cost & permanently fix the ongoing problems with it, not just bandaid fixes.
Transmission shudders, skips, cannot find the right gear. This is a real hazard as my wife and kids pulled into traffic and almost got hit. It has been in to the dealership multiple times and all ford can do is flash the software? we now have about 41k miles and they still can't/won't fix it. These cars are a real hazard and i honestly don't know why a recall hasn't been performed. There are numerous documented problems. We actually own another 2012 focus and it has been fine-except the tcm suddenly went out (no prior significant shuddering). Since the tcm was replaced (after being stranded) it shifts smoothly. The focus with the original tcm still has lots of problems and they simply will flash the software and call it fixed. Ford is also delaying as many repairs as they can because demand is so high. I suppose we have to wait for somebody to die before a recall is performed?
The 6 speed power assist transmission hesitates. Shifts roughly, and shutters when shifting.the hesitation is sometimes from a dead stop and that's a hazard when entering traffic. Mostly highway driving. This has been ongoing.it was repaired by the dealer once but is happening again.
My car only has 4500 miles! the cars transmission is junk! the car is not safe to drive period! there is a recall on the transmission! on the city streets, i have ruined two 700 wheels trying to park on a hill! the car will not hold in drive or reverse! i had a highway patrol car behind me at a light, i was going right, there was a slight upgrade. When i took my foot off the gas the car rolled backwards in drive, and hit the highway patrol car! he pulled me over with his mic. "driver pull to the right and stop! driver, turn off your car and put your hands out side the window! had his hand on his gun! thought i was drunk? i told him that the car rolls in drive and reverse! i tried twice to have ford buy back this dangerous car! the highway patrol officer believed me and told me to report it to ford! he said what if there was a person behind you, and you pined them between us? i told me to report this to you! now i have a mint car in the garage! i won`t drive it! i won`t sell it and pass the problem to someone else! beside the price on these cars has crashed because of the recall! ford can`t fix it! i want my money back! i have a mint top of the line ford focus sitting in my garage! ford can`t fix it and wont give me my money back! they won`t even tell me why? please help! these cars are dangerous to drive! i have been ripped off by ford! first and last ford i ever buy! my daughter has owned two of these focuses they both did the same thing! she was afraid to drive them! she left the car at the dealership and left! she now has a 10k charge off on the car! this is bs! i want all my money back! ford has a dangerous car out there and i am going to expose them! i own wild rods, i am 60, adult driver, no tickets! why should i have to keep this dangerous car i can`t drive and they can`t fix? please help me! i have a car that costs me $400 a month, i can`t drive! thank you!
The contact owns a 2012 ford focus. While driving various speeds, the transmission began to hesitate in a jerking motion and the vehicle stalled without warning. After waiting ten minutes, the vehicle restarted and resumed normal operation. The vehicle was repaired under the manufacturer's customer satisfaction program where the transmission control module was replaced; however, the transmission continued to exhibit hesitation after the remedy was performed. The contact mentioned that the rear exterior passenger side door failed to unlock until after numerous attempts. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 45,000. Updated 04/08/16*ljthe consumer on a regular basis, while the vehicle was running,passenger had a difficult time exiting the vehicle. The door locks were difficult to unlock. The consumer had to press the door lock repeatedly before they would unlock. The consumer also stated the vehicle would stall at times at intersections. Updated 04/14/16
Ford will not repair the transmission clutch for no charge. Drops out of gear, shudders, stalls in motion, city streets, turning and highways.have asked several times in the past to repair.needs a recall on vehicles.
The dual clutch transmission was rebuilt less than a year ago after the clutches began to badly slip. Had noticed the trans slip some around town but car was okay to drive. On a weekend trip to the mountains it began to slip so badly that i did not know if i would make it back to town. Apparently the strain on the trans from all the hilly city driving compounded the already existing problem that was of no concern back home on regular terrain. Now the trans is displaying some of those slipping characteristics again. I was planning another mountain excursion but am now afraid to do so. I cannot afford to buy another car nor can i afford to put confidence in my car on any such trip out of town. This car should last me many trouble free years of operation at least as far as the transmission is concerned. I am trapped with a car that will probably be back in the repair shop before long. Not to mention that i see where many focus owners are having multiple repair jobs for the same reason. I love the car but am thoroughly dismayed that a long term fix does not seem to be attainable.
Continues to shudder, hesitation and rough shifting while driving on surface streets and highways after two repairs and three recalls.
Attempted to accelerate into merge lane and onto highway but transmission did not respond with engine revving up and slipping.i had to pull off the road to avoid obstructing traffic or being struck by traffic. Although this was the most dangerous incident it has happened before and the ford dealer has not resolved the problem.
My car has shuddered since i bought it . It also did the roll back issues as well. It has been into the ford dealership 3 times now for this issue and it is still not resolved. The car has only 60,000 miles on it. It slips gears, struggles to get up hills, struggles to get going at lights, struggles in traffic when ideling, and shudders. I called ford to complain at first they seemed interested. They would follow up with me after the latest reprogramming. Well the reprogramming was completed and it still does the same things as before. Ford's response well give it a few days. I asked when they would follow up since i just told you it is not fixed what is the next step. Their response call us when it happens again and closed my case. They need to fix the problem and take responsibility for the problem.i am waiting for my transmission to completely fail since it struggles to shift into gears. This is a major safety issue and the car is a lemon.
I have had this vehicle since 2015 with 38,000 miles on it and it has been a lemon ever since. The transmission has a defect that ford refuses to acknowledge is defective. From day one my transmission shuttered when going through gears 1-2. It feels like i'm pulling a trailer behind me. It mainly happens when the transmission is warmed up. Ford first said there was nothing wrong then they "reprogrammed" it, then they put new seals in it and lastly they said sorry you're past the milage for the recall, so now i'm driving a dangerous vehicle because i refuse to pay ford $2,000+ for the same thing to happen again. I would get a new vehicle but the resale value for my car is just a tad above scrap because nobody wants these cars that have faulty transmissions. All they are doing is putting bandages on a gaping hole and they're getting away with it. Also, when i have to stop going uphill in drive, it rolls backward. Now tell me that's not safe.please do something about this before someone gets really hurt if not already.
The transmission shudders while accelerating and once it is hot, the transmission slips really bad and goes into neutral
This was a recall already that is hazardousto all drivers on the road includong the driver. The car will stall,studder,and give no power when pulling off. I cant understand how something so dangerous that also cost me my life would have a limited warrantyon a saftey recall. This should be a lifetime warrantyon this. Because they caim to fix the issue but if it continues to break down after 2 months 3 months. Why is their a limited time frame on safety recall and the saftey of drivers and the owner.this has caused accident to others. Because when a recall is done. You believe the issue is fixed. It should continueto have the same problem. Then the limited warrantyis up. Now you'restuck with a safety hazardouscar that is dangerous to put on the road. Please help. I did stall on the road i had to get the car towed. I was stalled due to this recall. Now it's happening about. Drivers safety shouldnt have a limitthis other incident occurred due to their warranty not holding up with keeping the roads safe. The same safety recall is now starting to cause road hazardous issues again that will be unsafe for the road and myself. The cars not even 10 years old.
Car will start to shudder when accelerating after coming to a stop (ex. Stop sign/light). Vehicle wont start after pumping gas. Fuel gauge seems to be off even after a recall was done. When accelerating rpm will go up but the car wont accelerate.
This is the first of 2 accidents, both caused by vehicle surging forward as i was pulling into a parking space. This form would not allow me to put but 1 accident date.second more serious accident, date 02/08/2014, will be listed separately. As i was turning into a parking space with foot on brake the car suddenly lurched forward mounting the concrete parking stop and ended up against a tree in the median.floored the brake pedal but engine continued to rev.damage to under side of car totaled $3494.ford dealership checked the computer and found engine overspeed code po219. Could not duplicate incident and gave car back to me.3384 miles later the 2012 ford focus repeated the lurching with more damage and personal injury.
Clutch slipping; 60200 miles on the car.clutch is slipping as was confirmed by my mechanic.the clutch has to replaced and ford will not fix it.no reason the clutch should need to be replaced this soon.i have had other manual vehicles where the clutch lasted 150k or even 190k miles.clearly a faulty design and or product.buyer beware
While driving the transmission light turned on, the car lost power, and began to sputter. I pulled over stopped the car, turned off the car, restarted the car, drove the car, and while driving it started to sputter again. After i arrived at my destination, let it sit for 8 hours, the car drove without issue but the transmission light continued to display. It seems dangerous to drive since loss of power could result in an accident.
Had a 2012 ford focus, that went into world ford here in pensacola, florida five times due to the transmission issue. It had staled out on us in the middle of a very busy intersection, with our two grandchildren, seating in the back...they are very dangers cars.
After three months of the purchase of the vehicle i started experiencing some shuttering/noise/stalling of the transmission. I took it into my dealership and they "reflashed". It was fine for a few months, then it started again. Took it in again and it got "reflashed" again. The third time they did something with the module box. After the fourth time, they replaced the clutch on the transmission. Now i had to take it back in again because of the same issue. I have contacted ford and assured me that it would be fixed. So it has been in the shop 5 times for the same issue. I have complained to ford about the issue and the concerns of myself and my family. I have serious issues when the car stalls between gears especially when i am crossing a busy intersection and cross traffic doesn't stop. I even tried seeing about trading it in and got well less then kbb value because of "issues". So i am stuck with a vehicle that i can't trade in without losing alot of money and it can't seem to get fixed.
When accelerating, whether from a dead stop or coasting, 1st, 2nd (& now starting to do it in 3rd) gears audibly rattle and clunk.very slow response time when accelerating after car is "warmed up." the more it is driven in stop and go and/or city traffic, the worse the acceleration (and rattling when shifting) becomes. So much so that when trying to pull out into traffic on 09/04/12 i thought the car would be hit. I had 3 kids in the car with me! and i always allow plenty of time to pull out because of this issue. It has been a near constant issue with this car which was purchased in may 2011.car jerks when accelerating in stop and go traffic and will sometimes "jump" and rev into a higher speed. All the above issues had been addressed and "fixed" twice before the "customer satisfaction" recalls were sent out in may. Issues are resolved for a limited amount of time and then start happening again.car still rolling back when brake is released at a stop on slight inclines. Another "customer satisfaction" recall.minor issues: *can barely be heard when speaking on the "sync" system while driving*clock changes time randomly*rear defroster doesn't automatically turn off*fan speed changes after car is turned off to a random speed setting*radio will change to a random station *sometimes* after making a phone call.
Car's transmission felt sluggish (hesitate to accelerate) after 15-20 minutes of low-speed driving (0-10mph) in a traffic jam. Ten minutes later, engine stalled on freeway at 70mph. Tachometer dropped to 0 and speedometer displayed was 0. Car restarted, and continued to be driven for 15 minutes. Gear disengaged when turning into a parking space, car rolled backwards. Power did resume after 2 seconds while constantly giving gas. Restarted the car after around 30 minutes, car stalled again few minutes later. Engine would not restart instantly. Only clicking noise was heard in the engine bay when turning keys. Waited 10-15 minutes to restart. Car accelerated to 70mph before stalling again after 1-2 minutes. Gear indicator was flashing. When the car stalled, engine raved with lost of power for 1-2 seconds. Car felt like in neutral even shifter was in drive. Tachometer then dropped to 300rpm and never rav again. Car was pulled over. The cycle of stalling and restart repeated 5-6 times until i arrived home. The next day car was drivable again (i only have a 5-mile commute). Similar troubles occurred three weeks ago when car was totally disabled after 20-30 minutes parking lot driving. Car hardly restart and refuse to go into gear. Gear indicator constantly blinked. I previously thought the issues were related to the usage of s gate, where it happened for two instance. There are 3 occurrences of similar troubles. First time was about a month ago when car refused to start, but it was perfectly drivable again after being cool down for a night. Towed to dealer but problem could not be duplicated. The reason that prompts me to write this report is due the lost of power on freeway which i believe is a safety related issue. Also, there doesn't seem to be a trouble code in the computer, which makes it hard for dealers to diagnose the problem.
Since purchased new, every 15k-20k transmission failure. 5x changes, now at 85k same issue, transmission jerks hard, doesn't shift. In addition, evenwith the extended warranty, they are claiming part of the clutch system is not actually covered only a portion of it.
The contact owns a 2012 ford focus. While traveling at 65 mph, the vehicle lost power and would not accelerate when the accelerator pedal was depressed. The contact stated that a grinding noise could be heard while the vehicle was shifting gears. After the vehicle was shut off and restarted, the contact was able to drive the vehicle home and the check engine indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the clutch plate needed replacement. The vehicle was repaired, but the issue recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
Jerking and hesitation on acceleration, surging, drifting , grinding noises, rattling noise, contacted selling dealer and they reset the computer 2 times, and another ford dealer reset it once. Each time it seemed to work better for less than 20 miles.
Ford has had many issues with their duel clutch transmission which causes the car to lurch forward, shutter, slip when starting or when shifting between gears.they know about this issue and have issued extended warranty but thisis a safety issue.the internet is full of hundreds if not thousands of consumer complaints about this issue and a class action law suit has been filed.my issue is the same with thousands of other ford owners.we keep having to take the car into the shop, they adjust something and tell us there is nothing else they can do.i have had this issue on and off for over 2 years, my car will now be looked at for a fifth time.it would be great if the government takes a look at this safety issue and helps us out
Ongoing issue ' on acceleration car shudders, bogs down, jumps forward, also hear a grinding/crunching sound.i have had my car in to the dealer numerous times and i am always told this is normal. I have written to ford and they refuse to correct the problem. In regard to the question below ' when did this happen? ' it has been happening since i bought the car in 2012 but since i was not able to enter that into the box i entered the last date i brought it in to the dealer for this issue.
On-going issues with the transmission shudder, jerk, choking at lower speeds especially at about 15 mpg to 40 mpg.there has not been an accident yet but many close calls.during stop and go traffic, or making a turn from a stoplight, or in a construction zone where speeds are slower - driving this vehicle becomes an issue.there are time when the car will not move even with the gas pedal pushed, it jerks and chugs until the transmission kicks in causing a delay in acceleration, or it chokes as if it will die on the spot.these are all opportunities to cause an accident or to be hit because you cannot get your car to move.in detroit traffic is brutal - they do not stop for anything.i purchased the vehicle in may of 2012 - i only have 21,000 miles on the vehicle ( currently 10/15/14).i cannot trade it in since the vehicle valued so low.i cannot sell it since no one will buy a vehicle that drives the way it does.ford has provided a 7 yr. 100,000 mile warranty for the transmission but that is of no satisfaction to me.no one knows what the wear and tear will be as the car ages and someone dies because of it.these vehicles need to be seriously addressed.i don't drive the vehicle much because i do not feel safe - you cannot predict how much worse it is going to drive on any given day. Dealer repairs do not fix the problem, it never goes ways and the car behaves badly every day - throw in a major meltdown for the really bad days.
Got in my car on a saturday morning to go to work. Noticed the transmission was shifting very roughly. As the day progressed, i noticed that when it shifted into 3rd, the rpm's would jump from 3500 and take a while to go back down into 2000rpms. In the afternoon, cranked my car up and now my check engine light is on. The shifting has gotten progressively worse. What makes this even worse is i have already had my transmission control module replaced once. I took it into the dealership on monday after not driving it all day sunday. I noticed as i got on the highway to get to the dealership, as my car shifted into 5th or 6th it went from 3500 rpm to 4500 rpm. I am afraid to drive this car! got to the dealership finally only to be told they are 2 weeks behind on transmissions and that they can't look at my car till at least thursday. I have the extended warranty and won't be able to get a rental till they diagnose it. I will never own another ford. This is unacceptable!
My first incident was driving out of a parking lot, the power steering message appeared with a strange beeping noise followed by an extremely difficult to move steering wheel. When i turned off my car and got it back on, the power steering was back to its normal levels. Later the next day, the car was in movement over 30mph while driving through the highway and the power steering message came on again making my car totally unresponsive causing me to almost crash. It was very difficult to get the car out of the high way in order to have the steering levels back by turn it off and back on again. Today i took my car to the ford service complaining about this in order to get my car checked but the service manager indicated that there was nothing he could do about this incident for what suggested me to contact roadside assistance during the next incident and have them take in my car to there service to fix it at the moment. I mentioned that if that was to be done my car would obviously have to be turned off and on in the process causing the issue to momentarily disappear for what he would still not be able to witness the incident as he request, just like today. He refused to make any further comments indicating that was the best thing he could do.
Three weeks after buying my brand new 2012 ford focus, the car began to hesitate on the highway. I complained to the dealer who said it was a ford problem and not theirs. The following month, i almost died in the car. A regional manager from ford came to the dealership to speak with me, resolved nothing. I followed lemon law protocol and documented everything through the service dept. More than 12 visits. Four visits before the near fatal crash and the remainder afterwards. Ford ran out the statute of limitations on my vehicle so they did not have to pay me. The vehicle has a propensity of turning off when accelerating to 65 mph. When making a turn or u-turn the car hesitates. Ford admitted to manufacturer defect and still would not put me in my original position which has left me with disc displacements beneath my brain stem. I have chronic neck pain every day of my life. I was making a left hand turn and had plenty of time to turn. A white utility van flew out of the lane to try to beat the light as i was turning. The car turned off and i had to brace for impact. The car would not start. Two additional malfunctions caused the car to veer left and crash into curbs. Last week, i had to make a u-turn. I had plenty of time. While turning, the car hesitated, and the car was stopping, the way it did in 2012. I was almost killed by an 18-wheeler who thought i was initiating road rage. He then followed me and ran me off the road coming one inch to the side of my vehicle. I tried to take pictures, but my hand was trembling. Ford needs to replace my vehicle at the replacement value from july of 2012 and obey the va lemon law statute. Ford offered me a buy out of $8,000 in december 2018. I had to lay out $14,000 for a new vehicle. They should have credited all of my car payments $17k, and provided a settlement for permanent spine and neck injuries. Accountability is demanded.
Transmission shutters, feels like its skipping a gear, rolls backward down hill in drive. The vehicle's transmission, in the middle of an intersection, stalled and would not shift into a gear. This incident almost caused a wreck. The vehicle has been at 3 different ford dealerships 7 different times for transmission issues. Ford refuses to admit that there is a serious issue with the transmission and is making customers drive unsafe vehicles during the weeks that those vehicles aren't in the shop.
The transmission is shuttering and the cars does not accelerate. The transmission stopped working on tuesday. Was on the expressway and the transmission quit while car was going 50mph. I have been told numerous times by ford employees that this is how the car works. Shuttering, not accelerating, stalling out. Car is currently at dealership. I was given the timeframe of 3-4 weeks to be fixed, the best timeframe of the 4 dealerships i called. 59,800 miles on the car.
Takata recall.my 2012 ford focus has multiple transmission issues. Including overheating issues, transmission seizure all while in motion in a straight direction on city streets and interstate highways. Constant vibration, shifting in and out of overdrive and shifting gears at the wrong moment.this has put not only myself in great danger but the passengers in my car and of course other drivers near by.i have been told it is being caused by the transmission control module which, to my knowledge, as stated by the dealership has been both reprogrammed and in some cases replaced due to damage of some sort. Replacement or reprogramming the (tcm) has never cured any issues. I've been going back and forth between ford motor company and my law firm with this nonsense to no avail to date.my attorney has written a letter and called ford motor company stating my concerns and ford responded with a small list of instructions as to what to send to their company (from the written letter but the phone call message was ignored).i followed every instruction ford gave and since then nothing further has been addressed by ford and i am still driving this very questionable product produced by ford. This issue is a problem for many 2012 ford focus owners.i am asking that ford steps up and takes responsibility for this known and dangerous issue before someone gets hurt or killed.ford seems to not care about their current customers and shows little respect for others as this vehicle (and many others) is still being driven.i have been a loyal ford customer for over twenty years and now i am being disrespected and ignored.evidently, ford's customer service leaves little to be desired as well.ford, i am asking you to step up and own your responsibility, as it seems to me and many others, your company is failing.restore faith in american auto makers and do the right thing.
2012 ford focus.consumer writes in regards to vehicle transmission assembly problems.the consumer experienced an intermittent loss of transmission engagement while driving.the consumer recevied a letter from ford, warning her of the problem.
While in drive, the auto transmission allowed the car to roll backward and hit the car behind me then lunged forward and hit the car in front of me.the hill was fairly steep as it was an off ramp from freeway at stop light. Car has been to dealer 4 times for this problem but i am told it is a normal condition.
The vehicle transmission shudders, hesitates, and lurches when starting out or accelerating.it can temporarily strand the driver in front of oncoming traffic or unexpectedly lunge the vehicle ahead from a stop and i am concerned over the potential for causing an accident.it is obvious to all passengers and all drivers every time the car is driven.it has been present since initial brand-new delivery of the vehicle and seems to be getting worse (i am now over 20,000 miles).online research reveals this is a widespread known issue with this vehicle.i called the dealer, described the symptoms, and asked for a service appointment.he stated this is a known issue, is expected in this unique type of transmission, and i need to accept it.he did not feel i needed to bring the car in for a service evaluation but i persisted and brought it in.when i arrived i was given a printed handout regarding this vehicle transmission that again suggested this behavior was expected and "normal" and implied that i needed to accept it.instead of the usual service evaluation, he had me drive the car with a dealer representative who acknowledged the symptoms, that this is a known, widespread issue and that it is expected behavior with this unique transmission.i was sent home without further evaluation and it was implied that i should not bring back the car for this issue.i feel this is a safety issue.i have driven many hundreds of thousands of miles over many decades and have never, ever experienced such unusual performance in a transmission and i am genuinely worried that my teenage daughter will be put in a dangerous position due to the "expected" behavior of this transmission.i am asking for a formal review and replacement with a unit that performs on par with industry standards.i feel ford will not entertain further discussion and appeal to nhtsa.
I purchased the focus in aug. 2016, took car to dealer right away to have it checked. I get a clean bill of health, including the transmission with which i was having issues.two months later, the problem has worsened and gave warning. Took back to dealer who now says needs transmission work worth 2,200 dollars.when checking, found out previous owners had the complete clutch system replaced on november, 2nd. 2015, exactly a year ago.i am trying to get apple ford of columbia, ma fix the vehicle as the otherwise known issue of ford focus from 2011 on has not been totally resolved on my vehicle.at the present, the car is with sheehy ford in springfield, va waiting response from apple ford. I appreciate any assistance i can get so my daughter can have her car back so she can pursue her college courses w/t having to worry about her transportation.thank you!
The contact owns a 2012 ford focus. While driving 55 mph, there was a knocking noise coming from the transmission. The vehicle was taken to the dealer where it was diagnosed that the transmission bar needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 44,000.
Power-shift6 speed transmission.erratic clutch changes, grinding, hesitation, unwanted gear changes is heavy traffic lower gas mileage.after 3 software updates (january 2013, december 2014, august 2014, nov 2015), and a parts clutch replacement (december 2014), the car still does not run properly.car worked fine for a few days, then went back to the same problem.ford admits that the focus clutch assembly is defective and on 12 november, 2015,ford agreed to replace it.however, i am in the 10th week of waiting, and still no clutch.i must use my vehicle and it is getting worse every week.ford says there is no recall, only a software update. I have noticed that the internet is filled with other focus owners with the same problem.even the mechanics at my ford dealer feel the cars are getting more dangerous as they age. My wife is afraid to drive the car and i have begun to use the manual shift option instead of the drive option.
The contact owns a 2012 ford focus. While driving 35 mph, the vehicle automatically shifted gears from drive to neutral. The failure occurred without warning. The contact continued to drive the vehicle as it shifted automatically back to drive. The vehicle was towed to gridley country ford (1709 hwy 99, gridley, ca 95948) where it was determined that the failure was related to nhtsa campaign number: 13v523000 (power train). The contact stated that the vehicle had already been repaired per the recall approximately a year and a half ago. The manufacturer was not notified of the failure. The vehicle was not repaired. The vin and failure mileage were unknown.
Stall and shudder every day. I bought used from serra dealer in washington township, michigan. Mileage was 80882 on may 27, 2016.
Purchased a 2012 ford focus in december of 2014.the transmission has had shifting issues almost the entire time that i have had the vehicle.in may, the transmission began stuttering at low speeds.when reaching speed on an interstate on-ramp, the vehicle showed the message "vehicle not in park" and shut off as i was pulling into traffic.a day later when driving it, it stuttered again and the check engine light came on.took it, along with a defective part notice to the dealer for the automatic transmission clutch system, which the dealer said was the issue and supposedly replaced it under the warranty. The dealer also reset the "autolearn" feature in the transmission. For a few days it worked fine, then the stuttering and shifting issues began again.on august 8th, 2015 the vehicle was driven to the store, and worked as it usually did, with minor stuttering and grinding that appears to characterize the ford transmission.it was parked for roughly 30 minutes while in the store, upon starting and putting the vehicle in reverse, the transmission would not turn or gain enough power to propel the car out of the parking space.as it rolled back, it was shifted into the drive position, the vehicle began to propel until it went to shift and the car "missed" the gear and stuttered losing all momentum.this continued from every start/stop.stopped at another store, when came back out the car would not start on the first crank, and the check engine light came back on.the power issues to the transmission on take off and the missing gears continued all the way to my home.
The contact owns a 2012 ford focus. The contact stated that while driving at 65 mph, a message displayed stating; transmission hot, wait 5 minutes. The vehicle loss motive power. The contact followed the warning light directions; however, the failure recurred. The contact referenced nhtsa campaign number: 13v523000(power train) as a possible cause of the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.*dt
The transmission doesn't function properly -- delaying on acceleration, then 'catching' and accelerating in a burst. I've had it 'fixed' once and am trying to get it fixed again. It isn't safe, particularly in hilly traffic-heavy seattle. Ford really needs to be accountable for the problematic transmission that they have running around the streets.i am in my mid-twenties and this is my first car. It's been very depressing, and i would love fair resolution.
Without warning, (no lights on dash-board - no unusual noises - no problems starting etc), there were no gears and i was left in neutral.it required coming to a stop, putting it into park and starting again to limp along to get to a safe point to park the car and call for help. Luckily i was not yet onto the freeway!the ford dealership mechanic was able to replicate these circumstances and he too found himself without gears;he was on the freeway on-ramp and was lucky to not be hit.i can only imagine how dangerous this is if you are in 4 lanes of traffic going 60 mph!!!notwithstanding the severity of this "module" defect, the problem according to ford does not come under the 'transmission recall' and my car is 3,500 miles over the magical 60,000 power-train recall. I am stuck with a $1,500 bill and the fear that it might happen again; if not to me, someone else with this model/year focus.
After re-fueling, car began to move, then stopped moving while engine was running just fine.after restarting engine 2-3 times, car moved slowly(<5mph) despite attempts to accelerate. The first occurrence: after leaving it parked overnight, car worked fine. Second occurrence:i drove the car (<5mph) out of parking lot, across a city street to ford dealer.both times, the car would not accelerate at all.
At 73,000 miles error code in dash read steering assist malfunction service needed. It is very difficult to steer my car. At 76,000 miles error code read engine too hot, stop safely and wait 8 minutes. Car shudders and high revs at low speeds and very loud engine noise. I hope that ford recalls these issues soon!!!
The vehicle has a lack of ability to accelerate without clutch slippage from a stop and frequent shuttering during transmission shifts.this, in turn makes the ford focus unsafe to drive while merging or crossing oncoming traffic lanes.
I in june 2012 i took the car in to complain that it was stalling, jerking and shuddering. It appeared that the problem was fixed until several months later when it began to stall, jerk and shudder again.i have since taken the car in2013 and 2014 complaining that the car continued to act the same way.i received a letter from ford in may 2012 advising that we may experience rough or jerky automatic transmission shifts and that they had a "fix."i again received a letter in august 2014 advising that they are aware that it may be possible for the powershift 6-speed automatic transmission to exhibit excessive transmission clutch shudder during light acceleration and it may be caused by fluid contamination of the clutch due to leaking transmission seals.the letter states that if the vehicle's clutch, transmission input shaft seals, or transmission software calibration require service or replacement they will service the transmission as necessary free of charge.when i took the vehicle to my local ford dealership i was advised that it may be a simple update to the computer software. This problem has been ongoing since a year after i bought the car and i feel very unsafe, as it tries to stall when parked at a light or when i'm driving at low speeds, such as when i am moving through a four way stop sign.i feel that one day i may have an accident because the car will not take off and the car behind me will rear end me; or, worse, it may accelerate too quickly causing me to hit the car in front of me or a barrier.
Transmission shaking and grinding noises; vehicles hesitating and vibrating; transmission noises and the transmission not shifting properly. All of which affect the ability to drive the vehicles and had raise safety concerns.
After driving for about a half hour in rush hour traffic in the southern california area, my car slipped from active gears (i believe 2nd gear) and right into neutral. I couldn't accelate and drive with trafffic, while travelling up hill my car decellerated quickly. In trying to get to the shoulder, i narrowly avoided an accident. After finally reaching the shoulder i was able to put the car in park (it started to roll downhill) and then apply the parking brake. 10 seconds later my car was running fine again. That following monday i brought my car into the dealership to beserviced. This was the second time that this exact issue happened. The first time was the week prior to.
When i start to go from a stop. Motor hesitates, and then a very major shutter through out the car. Also coming from a stop on a hill car will roll back. Took to dealership and they told me its just the way it is and that it could be i am not aggressive enough on take off.
2012 ford focus, automatic trans. The clutches disengaged during acceleration, this time while making a left turn in front of oncoming traffic. Check engine light came on. Then the car has erratic shifting, clutches engaging and disengaging while driving, high rpms. This time taken to dealer for same issue .dealer reprogrammed the control module again. There are many complaints about the trans on focusfanatics.com.
At between 8000 - 9000 miles on the odometer, car started having transmission problems.when accelerating from a stop, car would reach approx. 8 mph and instead of shifting up to next gear, went into neutral for 3-5 seconds, then proceeded to upshift and take off at a lurch.the check engine light came on and when i stopped, the reverse gear was also like being in neutral.now it is several months later, the car has had the transmission replaced by ford ( has spent nearly 10 weeks at ford service).since the replacement transmission, the car doesn't "fall out of gear", but now when stopping and starting the car feels like it is going to stall out.this behavior is disconcerting given the history of "falling out of gear" when trying to accelerate and merge in to traffic.i feel this vehicle is a safety hazard.
The contact owns a 2012 ford focus. The contact stated that while accelerating from a stop, the vehicle hesitated and started vibrating violently. The vehicle was taken to the dealer. The technician diagnosed that the clutch needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was 48,000.
My transmission is slow on take off slips in cornering has a vibration while running.it hesitates and lunges. In town and on highway running.this is the 2nd transmission.
I have stalled in an intersection before with oncoming traffic. We are scared to drive it and it is my only car. My children were in the car when we stalled in an intersection. It continues to stall or almost stall daily, it seems to lose power and then speed up. It also just stalled entirely one day while driving and then we have over $1,000.00 in bills from our mechanic. All of these incidents occurred while the car was in motion. It has happened on local streets and while turning. Also i just 7/23 as a date, but this happens daily
My car (2012 ford focus)has problems shifting and makes a shutter noise while taking off i have taken it to the dealer multiple times and they told me nothing is wrong with the car.
The contact owns a 2012 ford focus. The contact stated while driving approximately 45 mph, the transmission slipped in and out of gear with extreme hesitation. The failure occurred whenever the vehicle was in operation. The vehicle was taken to an independent for diagnosis. An unknown trouble code was detected and the mechanic recommended the vehicle be taken to a dealer. Additionally, the motor mounts fractured. The vehicle had not been repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 67,000.
Transmission is erratic, you do not knowwhat it might do. It hasa shuttering sound coming from underneath the vehicle when going 20-40 miles per hour. Drivers side window does not open and have 'information' light is on for low pressure on tires and aren't currently low.brakes are making a growling noise when coming to a stop.
The transmission in our focus stutters and grinds when shifting from 1st gear to 2nd.
The contact owns a 2012 ford focus. The contact stated that while traveling 35 mph, the vehicle failed to accelerate. The vehicle stalled several times before the resuming to normal acceleration. The failure recurred on seven occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000 miles and the current mileage was 53,000.
Help me understand why the nhtsa has not forced a recall concerning the major issues found with these transmissions? has ford pulled the wool over the eyes of nhtsa just as they have with their very own customers? my car sits at the dealership because im not convinced the mechanic has determined the true cause of the trans to cause a loss of power while i was driving about 20-25mph the trans seemed to slip into neutral but when pressing the gas ped the engine wouldnt rev nor would the car go any faster. I was 1/4 mile from my house & turned around to go back, i shut the car off & back on, the engine revved & back to idle, i put in reverse & it hesitated to move but did, i put in forward & it revved up 2x again while i to coast to my driveway. My car has shuddered at times & seemed to hesitate to know what gear to go into although i figured it to be normal since i owned the car since 9/2016 & the more i drove the more i assumed it was a type of trans that acted like a manual when it changed gears, i have only recently learned of all the major problems while doing research. I am concerned for my safety after reading just a small amount of customer complaints. The check engine light was on when i experienced the loss of power and codes p2831 p2832 & p287b were present. The mechanic said the "mechanical mechanism" is "stuck" keeping the clutch applied. He made this assumption with the transmission still installed & not checking the internal components; he must be pretty darn good to do all that! he checked the tcm per notification 14m02 which surprising passed. To the best of my knowledge notification 14m01 was not checked which would require the trans be removed from what i read. Tsb 15-0121 also calls out a potential cause. They want me to pay $2500 to replace the clutch just to be able to further diagnose potential problems without fully diagnosing the problem. 78000mi
I purchased my 2012 focus new nov. 2012. After a few weeks of owning the car, i noticed that the ride was not as 'smooth' as my prior car. I did not think anything of it, as i live in a city and assumed it was due to the stop and go of the city miles i drove as well as the winter season. By june 2013 with less than 8,000 miles, i began to notice that my car would roll backwards on hills when stopped in traffic while moving my foot from the brake to the accelerator and shake at various speeds. I was told by ford that the issue was deemed 'normal' in 2013. In november 2013, i had 12 months of data to realize the gas mileage was not even close to what the dealership and my car buying research led me to believe. I was getting 16 city mpg and 20 highway mpg. I also began to experience severe shuddering and shaking of my car at low speeds. When accelerating from ~10mph to ~25mph, my car began to lurch forward and also shudder when idle. In oct. 2014, i took the car for service w/ 12k miles. The service technician noted that there was nothing much that could be done as ford had not issued a new transmission fix. I was not happy with this answer and took the car back the following week and spoke to the mechanic's supervisor. The supervisor agreed to 'reflash' the transmission, which was the approved fix by ford at the time although it would worsen gas mileage due to reduction in gas efficiency to reduce the amount of shuddering and lurching i experienced. This fix did not appear to help at all and gas mileage got worse. In july 2017, i had the clutch replaced. The service technician acknowledged that the new clutch should help although it is the transmission causing the issues. Since july 2017, i have not noticed any remarkable improvement to the driving experience. During standard maintenance, ford has told me there is nothing further that can be done.
Nov 27, 2017. Got in my car after work and steering assist light came on.put hands on steering wheel and i had no power steering.called a mechanic he said it would be $1800 to fix it.same thing has happened to five other people he knows.
Shudder vibrations and acceleration lag due to the malfunction of the dtc (duel clutch transmission) in my 2012 ford focus.
The transmission has been refreshed 2 times now the transmission shifts hard when taking off it is jumpy when taking off sometimes will not go into reverse and sometimes will get hot enough so you have to pull over when pulling out into traffic tou can't as inhave had the car stall before i bought this car brand new and have had nothing but issues with the transmission
The contact owns a 2012 ford focus. The contact stated that when he applied the accelerator from a stopped position, the vehicle stalled and nearly caused crashes while in traffic. The failure recurred numerous times. The vehicle had not been repaired. The failure and current mileages were 4,800.
I was driving on a city street travelling 50 mph when my car started to stall. I hit the gas and my car jerked and stalled again. Then my car read a message that said "transmission malfunction service now." once i was able to get to a safe location, i parked my car and it made some funny sound almost like a clunking noise. This is not the first time my car has stalled out and had transmission issues.this is actually the third time i have been driving my car and been scared out of my mind due to my car stalling out while driving.
The vehicle began shifting very poorly at only one and a half years since purchase. Brought it to the dealer and explained the severe shaking and shuddering upon acceleration accompanied by a very loud metallic grinding sound. It was test driven and told immediately that it needed to be addressed. Was told that they had to contact ford directly to get the fix for the error code. Was told that they loaded the update for the trans. And that it was now driving appropriately. Not even two weeks later it is back at the shop with even more severe shuddering and feeling loss of power (still has a metallic grinding noise). Was told that the car needed 1k miles after the update so that the trans. Could "relearn how i drive." i did not accept this so the advisor at my dealership produced a list of normal operations and began to explain the type of transmission the focus had. I told her that i was fully aware and accepting of the occasional hard shift or roll back on hill as was customary with a 'manual' transmission, but that this was much worse/different. Received a phone call today that the technician test drove my car and that he "could not replicate the complaint" even though it happens 95% of the time when i drive it. I am not even sure that they have looked at my transmission or merely attached it to a computer/test driven it. Will continue to bring the car to the dealership until this is resolved or the trans. Is recalled.
This vehicle has some scary and sometimes dangerous transmission issues.it's not like a normal automatic with a torque converter, so some roughness is expected.but, this car often grinds gears, slips, grabs and lunges, and also rolls back on inclines.i have nearly been in several accidents when i have tried to accelerate into an intersection and the vehicle doesn't respond to the accelerator being depressed completely to the floor.it sometimes acts as if you are trying to start from a stop in 3rd or 4th gear.ford motors has continually said these problems are normal and the vehicle needs some break-in time.well, this vehicle now has over 6,000 miles.i don't think it's going to get better.if i get into an accident because of this, there are going to be some serious problems to handle with ford.i know i'm not alone in these problems.i have been on forums with many people having the same issues.
The contact owns a 2012 ford focus. While driving various speeds and shifting between first and second gear, the vehicle would jerk. There were no warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch kit needed replacement. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the dealer where the transmission control module was replaced and the pcm was updated. The manufacturer was notified. The failure mileage was approximately 20,000.
Car shudders failed multiple times taken to ford dealer for recalls clothes replaced flashed tcm module multiple repairs by dealer and serviced by dealer also purchased service program for vehicle all documented had to get towed to delearship because of stationary failure said not to drive
During my driving, the engine accelerates by itself and lost power, no gear shifting during driving, i only can drive it at a max of 1500 rpm a go no higher than 35mhp.transmission dtc p073a, p074a.
When drive the transmission jumps and sputters been in ford auto centers many times and when i call all i am told us this is normal.
An unexpected loss of power while driving resulting in a stall-likecondition. Shifting gears lock up. Have to shut off car, let it sit for a few minutes and restart it.
I went to a ford dealership for a possible transmission issue, uncomfortable gear shifts and acceleration lag, that i have with my 2012 ford focus in 9/13/2019. They told me that my car had a field service action (technically is not a recall) that had expired couple months ago, and they could not do anything. They provided me some papers that explains operation characteristics of their faulty transmission. In six months to this date, my issue with the transmission got worse. After 30 minutes of driving, my entire car starts shaking in first and second gears, and becomes unsafe to drive because it sometimes takes dangerously long time to speed up. Today i went to a local mechanic shop and contacted ford customer service. My mechanic estimates the costs of repair to be $1500, and ford customer service only tells me that their field service action (14m01) has expired and would not take the responsibility for their faulty transmission anymore.
While traveling on city streets and on the interstate the vehicle experiences loss of power, shifting issues and inability to accelerate in traffic creating an unsafe condition while traveling on roadways
When the vehicle is put in drive and you take off there is a lot of shuddering in as much as the vehicle will hesitate so much that now that the hesitation almost caused a wreck; several times. There is also a loud gurgling sound going on in this process. Supposedly a mechanic looked at it who was once a ford mechanic where he stated there is nothing wrong with the car or transmission. They were made like this. This is not a safe car to drive!
Vehicle stalls during acceleration, will not shift into reverse, skipping and shifting hard when driving, cuts off during driving (especially upon downshift)vehicle has a ford extended warranty to 100,000 miles or 10 years to replace the tcm. Dealership refuses to make the car safe because they say it is not a recall.
While driving, the vehicle loses power. The engine is running, but there is no power to the drivetrain.there is no revving ? just a loss of power. The first time this happened, it was along a back road. There was no warning, the car just started slowing down. My daughter braked and came to a stop ? thankfully as there was no traffic. She put the car in park, then back into drive. The car went into reverse. She put it back in park then tried drive again and this time it did go back into drive. She was then able to move forward under power. The vehicle worked fine for the next week.the second time it happened was in the evening. Again, the car just started to lose power. It would not go over 45 mph and she had to pull to the side of the road. She stopped and a friend?s dad came to help. He got it moving forward for about 1.5 miles; then the ?check engine? light came on and the d on the dashboard flashed red. Then the car stopped completely. He put it in park and turned the vehicle off. He waited a few seconds and tried to turn the car on. It would not turn over, there was nothing.since this was at night, we had to leave the vehicle where it was. The next morning, while waiting for the tow truck, i decided to try and start it. It did start. The "check engine" light was off and there was no other warnings flashing. It was like it cleared itself. I put the car in drive and the car moved forward as if nothing was wrong. I had it towed to the ford dealership in case this problem was related to the other transmission issues. I explained what happened and they said they would try to replicate the problem. According to the technician since the ?check engine? light was no longer lit, and although they put it on the computer, the codes that were there led them nowhere. They cleared the codes and tried for another day to no avail.
The power steering for a while worked intermittently, but 1 month ago that stopped working completely.
The 2012 ford focus has 71648 and the transmission is no longer working.that seems too early for a car's transmission to no longer be working. My daughter was driving the vehicle at about 55 mph..and then she stopped and then it would not start up correctly. We had to get far towed.and was told it is the transmission.
The contact owns a 2012 ford focus. The contact stated that pressure was applied to the accelerator pedal and the vehicle lost power and began jerking abnormally. The vehicle was taken to the dealer several times for the failure. The dealer reprogrammed the electronic computer for the transmission but the failure was not corrected.the manufacturer was made aware of the failure but the vehicle was not further repaired. The failure mileage was 1 and the current mileage was 8,500.
In 2012, i purchased a brand new super economy flex fuel 2012 ford focus, which i had there was no problem with vehicle after don seeyle ford replace the axle and wheel bearing.last spring of 2014, my car started shuddering violently as i reversed the vehicle into driveway at home.in august 2014, i received a notice from ford motor company that listed problems with the transmission for this vehicle.after receiving this notice, i called seeyle ford to inquire about the transmission as well as the rear window defroster that has not been working properly either from previous winter.i made an appointment with seeyle ford to get the transmission repaired, rear window defroster and routine maintenance done.after returning to seeyle ford, the rushed and thrown the paperwork for routine maintenance to the cashier without informing myself about that no repair was done to the transmission or the rear defroster. However, i noticed that the vehicle was vandalized by punchers holes in the upholstery by the rear window close to the defroster, which i have never punchers holes since purchasing it.finally, i took the vehicle to galesburg ford to inquire the same issues, however, i explanations was simply thanks for the business.in march of 2015, received another noticed from ford motor company about the transmission. I called galesburg ford about the transmission but nothing happened as usual. Finally on april 6, 2015, i called ford customer to file a complaint with repair issues with the dealerships.on april 7, 2015, i received a call from the regional manager sally basically said 'i can take the vehicle somewhere else because ford will not repair it unless it total breaks down.or simply the company is going to do nothing about the complaint. So, i basically received attitude of we will listen but the company doing nothing for you.
The dual clutch transmission is slipping.i contacted ford and they indicated that this issue is not covered under the warrantyeven though a class action lawsuit has been settled regarding this type of vehicle.
It does not shift correctly. Slow and sluggish to shift. Very jerky. Especially at lower gears. Jerks forward when not expecting it. Have taken it back to dealer twice. Had a new clutch put in. Was good for a day or two. Doing it again!!!! this car should be recalled & returned to owners only when this is fixed. Ford knows this experiment did not work & it is time to make it right. I work hard for my money & this experience has left me very unhappy. I was sooo happy to get a new car. Now i am left with this. As a single working mother, i was appalled that i was not informed about this transmission being manual hybrid until i took it in for service. This is fraudulent salemanship from ford.
Road as passenger in the car.going from a stopped position the car had horrible hesitation upon acceleration. Dealer replaced clutch. Didn't know an automatic had a clutch. It was sold to me as an automatic.to me that means you step on the gas on the gears move the car forward so you can safely get out of the way of oncoming traffic.service manager called.basically stated (according to what i recall),the car isn't shuddering but hesitating some still. Traded the car yesterday. Can't send my daughter to college with a car that has such a potentially dangerous transmission issue.here is the deal : would like to invoke the lemon law.can't play around though with the safety of my daughter or anyone else.not going to take responsibility for that. Taking the car back 3 more times,in my opinion, makes no since because it is such a safety issue. Took a financial hit on the trade in but at least my daughter is in a safe reliable vehicle now.my understanding is this is a transmission issue. Even if they gave me a new car or replaced the transmission i would not take it. It is still the same transmission that , in my opinion, is an engineering defect that , based on the numerous complaints i have read, ford may not have a fix for. (not sure about the date of the incident when i rode in the car). It was within the last month. My daughter does not recall when it first started. This is her first car.it did, however, not perform like this for sure when we test drove the vehicle.thanks for your time.
Transmission shutters and slips when hot or when going up steep hills. Transmission will not downshift when pressing harder on gas pedal.
On-going problems with the transmission. The first incident occurred approximately one month after purchase. I took it to the dealer and they told me that the shuddering/shifting problems that i was experiencing were "normal" and that the vehicle needed an adjustment period. I was told that it would smooth out once it got used to my driving pattern. The problem continued and i took it back several times to the dealership.each time i was told that the car needed to get used to my acceleration. During one of the visits the dealer did replace the clutch assembly and several seals. The vehicle shudders badly, on take off, and has bogged down to the point that i feel unsafe in the vehicle. I am completely disappointed in this vehicle.
Transmission shudders had it fixed twice front end want stay lined up have purchase three set oftires eating my tiers up had it lined up three times sick of this car it a lemon.
Transmission issues, jerking, jumping, jolting forward, sluggish, lack of power, feels like the car is going to cut off. This happens at slow speeds, fast speeds, at a stop, idling, etc. You name a condition of the car at various speeds and it has transmission issues. I took it to ford to fix and they said it was a "known" issue, they updated the software and calibrated. It still has the same issues, the problem is not resolved.
Transmission malfunctions causing long delay/hesitation when shifting and slow/delayed acceleration.noticeable shuddering and vibration when shifting between gears and occasional hard, pronounced shift changes causing driver and passengers to lunge.this creates very dangerous driving conditions mainly because it's difficult to control the acceleration of the vehicle.the check engine light comes on and a warning message appears in the dash stating 'transmission malfunction service now' this event occurred the first week of vehicle ownership (i purchased the vehicle brand new january 2012).at that time the dealer recalibrated the transmission and it's been performing satisfactorily until recently.this event has now occurred on four other occasions with the most recent event occurring on 9/30/2014.the 9/30/2014 event was the most dangerous and severe so the vehicle is now at the dealership for service.
2012 ford focus.consumer writes in regards to ongoingtransmission issues.the consumer stated each time visited the dealer, she was informed it was only a programming adjustment. The consumer has been to the dealer 10 times, for the same problem. The consumer stated the transmission was unpredictable. Not only did the clutch slip between first and second gears, the vehicle intermittently hesitated when taking off from a complete stop. Also, the engine would shake at 55 mph and continued to shake even at 70 mph.
On a wet pavement in the rain while attempting to make a right turn into a shopping center the power steering locked up and would not turn or respond. The vehicle continued into an island curb breaking off the front left tire causing over $4,300.00 in damage.the problem with the power steering locking up during wet weather was confirmed by the repair shop. Ford motor company (customer service) was contacted but would not send a representative to look at the vehicle. This issue is ongoing as everyone who drives the vehicle has experienced the steering locking up during wet conditions. The vehicle also has a shuddering issue where the vehilcle bucks when moving forward.
Vehicle stalled in an intersection while turning after a transmission warning came on hud. Attempted to restart and it would not turn over.the display showed that the car was in drive, even though i had pulled over to the side of the road and put it in park. It took me unplugging the battery to be able to restart the vehicle and get to a safe place. The vehicle had very little pulling power and struggled to get out of the flow of traffic. The dealership has diagnosed the problem as the transmission control module and the transmission, which has come to light recently as faulty and known to fail
The contact owns a 2012 ford focus se. The contact stated that while driving approximately 5 mph, the vehicle failed to shift into gear. The failure was recurring. In addition, the vehicle would roll backward whenever stopped on an incline and would begin shaking, causing difficulty in controlling the vehicle. The vehicle was taken to the dealer where the technician diagnosed a transmission failure. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 30,000.
I have been to my ford dealership 10 times last year and 4 times already this year. I have multiple check engine light that came on and each time they replace a part on my car. I had my car last week for service and now it's back this week again for service. I have all my repair receipts and i am completely sadden that ford cannot do anything for me as i called the ford cooperate office and have their specialist looked at my case and i am having the same issues. My car shuts off on me so many times while driving with me 1 year old son in the middle of the street. They will fix it today and next week i am back in the shop. They have my car more times in the shop than i have on the road. I am extremely tired!i told them to test drive my car each time they "supposedly fixed" my issue and the problem remains the same. I have spoken to [xxx] at the cooperate office in florida ( 1866-631-3788) ex [xxx] and he has never solved my problems or return any of my calls.--at present writing this issue i am scheduled for another "repair". Another check engine light situation. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 ford focus. The contact stated while driving about 5 mph, the vehicle transmission failed to shift into gear. The contact also stated the vehicle also jerked.the vehicle was taken to jorgensen ford sales (8333 michigan ave, detroit, mi 48210 ). The dealer indicated the transmission failed. The dealer repaired the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was unknown.
When you depress theacceleratorpeddle the rpmsmax out .it will studder for a few second then the rpms will plummet to zero or one.the engine stalls while in motion.while operating the vehicle on a straight flat road.the rpms are all over the engine looses power surges and cuts out.when driving up hill or an incline the engine will loose up to half its power and the car will derastically loose acceleratorpower.the steering is irratic .it shakes and causes the vehicle to lurch .it is unsafe to operate on public roadways.since recall service i've had to return thecar to therecall service provider.the car now has so many problems it sits in my driveway.since october i've paid full coverage insurance for a car the ford motor company and sub sitiary companies of that company refuse to honor their re-calls and services stemming from those recalls.*dt
I was slowing down to pull into a freeway on ramp turn lane, and the car suddenly lurched. It kept doing this over the course of 3 months on and off when we would drive at slower speeds. We took it into the ford dealership, and they said it was a computer reprogramming issue. They reprogrammed the computer today, but i'm extremely doubtful that it's going to fix this based off of what other people have stated happened to them.they jerked around with us and told us that it was in warranty for the power train, but if it was anything else we would owe $110 for them to just look.we bought the car used in september 2013, and had problems with it starting in october 2013. It had 43,000 miles on it when we bought it, and has about 47,000 now. My last car was a 2004 hyundai elantra, and it had very few problems for the 9 years i had it. I only stopped driving it because of a semi-truck driver's illegal actions that totaled it. I regret wasting my money on this piece of junk.
At 84,000 miles, transmission clutches started to slip on acceleration in 1st gear.
When i try to accelerate from i stop the transmission try's to engage and once it does engage it also disengages causing loss in power and/or no acceleration while the transmission and rpms rev as there in no movement from the car.
Faulty transmission. The transmission constantly stutters and delays, making it extremely scary to drive. Despite replacing the clutch shortly after purchasing the car, the vehicle still at times stutters rough enough to spill a cup of hot coffee unexpectedly, and will randomly delay accelerating. For example,i don't feel safe quickly taking left hand turns across oncoming traffic out of fear that the car will not respond as fast as i've hit the gas. The stutter and delay is worst when going from a stationary position to moving, though it absolutely happens when at high speeds as well (45+). The car is so unpredictable when hitting the gas that it's hard to feel safe while driving it. Turn the air conditioning on in the vehicle and the transmission becomes even less predictable and will delay responding when the gas is pressed even at high speeds (45mph +).
I purchased my vehicle in december of 2012 and by may of 2013, the vehicle had been in and out of the shop for months. The most substantial issue was an issue with speed control in the car while on the freeway. At about 20 miles an hour the car would have difficulty going up to 40mph, but would then jerk up to higher speeds afterward. The clutch system was replaced in the car on may 24, 2013 and seemed to be fine, but i still filed a claim with the ford motor company. Last week on may 14, 2014 the began to have the same transmission issues. I contacted ford again and was told to take it in, as it was covered under the 12 months/12000 miles extended parts warranty. My car is currently back in the shop and i am concerned that this issue will not be resolved. I'm also concerned that there was already a recall on this vehicle in 2012 for transmission issues and little is being done now to rectify this dangerous issue.
Update 05/20/2013this vehicle keeps getting worse:?reverse does not work very well as it takes a long time to function. On a slight decline the car rolls forward and reverse has difficulty engaging.?from a stop at a stop sign or red light, the car will attempt to lunge forward sometimes.?from a stop at a stop sign or red light, the car will often not accelerate when the accelerator pedal is pressed.?at any given time (full stop or in motion) the accelerator must be pressed half way or more to the floor in order to get the car to accelerate.?the car lunges a lot and misses-then lunges while driving.
I have had numerous issues with transmission and electrical problems with my vehicle.i have had it in for service about 6 times in the past year.car shifts hard, when driving, sputters, and even once stalled out in the middle of a intersection.i had these issues from day one with the vehicle but was told the cars computer has to "learn" how you drive.electrical, the locks sometimes works, or the doors lock when they aren't supposed to.key fob doesn't work sometimes.this is something that is ridiculous and ford motor co. Should do something about it.my car has 27500 miles on it and runs like it is 15 years old!my warranty is up at 36000, so then all these issues become the consumer problem even though ford is aware this is an issue they are having and won't recall until someone gets hurt or killed.
The contact owns a 2012 ford focus. The contact stated that while driving the vehicle stalled and the rear assist malfunction light illuminated. The vehicle was taken to the dealer. The technician diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
My 2012 focus shutters alot and doesn'twant to shift . I took it back to the dealer in aug 2014. They said they replaced the clutches and seals ect.5 months later while on the interstate it shut down and the dash read transmission failure. This left me stranded for 3 hours along a busy interstate. Can anything be done about this please?
Since day one of the purchase of my (march ) 2012 ford focus the steering "feels" like it is constantly wandering, after an hour drive time, your arm is give out from the stress. My car also seems to have a flutter in the transmission or engine during take off. The car will also roll back while stopped on an incline. The dealer checked steering the 4th day after purchase and assured me the steering was fine, that it was new & tight. I did recieve a recall on the transmission to upgrade or modify some type of chip. I cannot tell any improvment since the upgrade. My wife & son hate to drive my car because they are afraid of the steering and rolling back....by the way it is an automatic transmission---i have never experienced this on any vehicle that i have owned in the past.
The contact owns a 2012 ford focus. The contact started the vehicle and the vehicle accelerated rapidly even with the brake pedal engaged. The vehicle failed to slow down and crashed into a cement wall. There were no personal injuries. The vehicle was towed to the contact's residence. In addition, the manufacturer issued a customer satisfaction program under reference number 123b7 (transmission control module) and after the recall repair was performed, the vehicle rolled away with the gear in park. In order for the vehicle to remain stationary, a block was placed against the two rear tires. Also, a strong antifreeze odor emittedinside of the vehicle and an oil leak was visible on the ground. The vehicle had not been diagnosed or repaired.the manufacturer was notified of the problem. The approximate failure mileage was 12,917.updated 08/23/12*lj updated 09/24/2012
We first noticed when we bought the car that it was jerky when accelerating, was told that is the way the car drives.went on a road trip and trying to accelerate to expressway wouldn't go just revved then jerked out into traffic, we almost got killed and had to go to the shoulder to avoid accident. This happened multiple times and was very unsafe. We got to the point we were afraid to drive it, cause we didn't know when it would just rev and jerk or if it would actually work properly.it didn't matter if you just started and tried backing out or were on the road, the problem was constant.that is very dangerous on the road and you don't know when it will happen.took to dealer on july 6th and my car has been there since, it is now 6 weeks and they are replacing transmission clutches, there is a backorder of over 8,000 clutches, which means that many people have taken their car in and there is no recall for this car and we have no idea if the car will be repaired.the manufacturer of these parts does not have any in the warehouse and ford is estimating sept 7th which we doubt.this car is very unsafe cause you do not know when the transmission is going to shift..i think there should be a recall.as of right now we have filed complaints and no longer want the car back.reading blogs we have discovered that there are still problems with the transmission on the 2012 focus after repairs.if you have this problem, file a complaint and maybe there will be a recall.they will not give you a rental unless you have an extended warranty which we luckily do, otherwise we would have been paying for a rental for who knows how long.ford sold these cars knowing that this was a problem because it was revised for the 2013.
The contact owns a 2012 ford focus. The contact stated that the vehicle rolled backward whenever he removed his foot from the brake pedal while stopped on an incline. The failure occurred while the vehicle was shifted in drive. The contact also stated that the vehicle once rolled backward as much as fifty feet. The vehicle was taken to an authorized dealer and an unknown recall repair was performed that addressed the failure. The failure continued. The manufacturer did not offer any assistance. The failure mileage was 11,000.
When i shift the gear from n to d and start to push the accelerator, the engine vibrate irregular, jerk, shudder, tremble, or thrill for 5 seconds. I don't know the right word to describe the situation.
A warning message display while driving on freeway : "transmission malfunctioning, service now". Car stops shifting properly. After turning off the engine for 1 hour , it starts back and the warning message disappear. No check engine light. Scary feeling unsafe. This is a dual clutch system (automatic/manual 6 speed).
Transmission shudder. Car acts like it is going to stall. Ford , the dealer are all aware of the problem with the transmission.since it is a intermittent problem on this carnobody wants to fix it. Am being toldnothing wrong. The part exists to fix just will not do . Without recall.
I was driving on freeway at 5 mph due to traffic and all of a sudden my 2012 ford focus shut down with no warning it sort of scared me because didn't know why? i said ok maybe just a coinsidence but to my surprise. It happened again on freeway since thats my daily route was going 45mph and again turned off i took to get serviced since i drive from riverside to burbank everyday thought maybe needs to get serviced and mentioned to fellow a ford but said well if it happens again bring it in and will check it out so i said ok well hopefully not but it happend for 3rd time and i was going 70 mph and almost got in an accident thank god no one was next to me had to stop because it turned off completelty but this time said transmission on screen so i took it to ford and i explained everything to them because i'm scared i'm not gonna make it home to my family again because going at 70 mph on freeway and all of a sudden car shuts down imagine how scared i was..... The people at ford checked it out and took it for a drive on freeway and said it was fine nothing came up but hello it doesn't happen everyday they explained they checked other ford stores to see if they have heard of such problem and supposedly it hasn't but i'm reading some of these complaints and i see some are related so i need to find out wht to do because i honestly do not feel safe driving this car. Just thinking when am i going to crash or die. Not fair that they don't want to see the problem so what needs to happen for them to do something for me to die.... I don't even let my wife drive it because it is not safe.....
The contact owns a 2012 ford focus. The contact stated that the vehicle hesitated at the stop light. There was no warning indicator illuminated. The contact called ganley ford west at 216-941-9800 (located at 16100 lorain ave, cleveland, oh 44111) and was informed that letters were sent out approximately five years ago and that the warranty would have covered the failure at that time. The technician stated that the warranty was currently expired. The failure recurred several times. The manufacturer was made aware of the failure and did not confirm that a letter was sent to the contact. The manufacturer stated that the warranty was expired. The vehicle was not diagnosed or repaired. The failure mileage was approximately 59,000.
When driving in stop/go traffic, transmission problems cause the car to lurch and jerk.when transitioning onto freeway, at times there will be minimal power as the transmission refuses to shift and the engine stays between 3500 to 4500 rpms.this results in merging into 70 mph traffic at 30-40 mph.when transitioning from freeway to city road, car will have no power for 3 to 5 seconds and then massive power lunging forward for 2 to 3 seconds before losing power and allowing for braking.
We have this car and they have already redone parts in transmission one in 2014. Now we are having problems again i took to dealership on 4 25 2015 and they confirmed that it was messed up again but parts are on backorder til july but car was safe to drive. I complained that i didn't think it was that it stalls and hesitates when taking off or pulling into traffic. They said nothing they could do and acted they could care less. I then called ford and pretty got the same response so i said y'all better hope and pray my wife or i don't have a accident. Wife is very uncomfortable driving car.
Electronic power steering failed at less than 50,000 miles.could not steer car.electronic control is located by exhaust manifold, which heat caused unit to fail.this is a common problem and ford has recalled the steering unit on other model, but not on focus.cost $2160 to repair.transmission shutters at low speeds making it difficult to control.had it into ford several times to diagnose and they state it is within parameters of this dual clutch type transmission.ford had extended warranty for transmission but refused to replace mine under warranty.
Jerky transmission, car bucking notwanting to shift, slips into neutral and just revs, no start problems, service engine soon lights up, transmission overheat warning , transmission malfunction warning..tcm reprogrammed several times, transmission supposedly rebuilt (took appox. 6 weeks to get car back), control module replaced a couple of times..after having a few days after repairs, service engine soon comes back on ,no start problems occur again, transmission starts slipping again. Brought back to dealer on several occasions when they plugged into computer and no issues showed up.last incident was 9/15/15 where module was replaced, picked car up on 9/17/15 and on 9/18/15 no start problem and service engine soon light back on and car is bucking.
Transmission is jerky and acceleration is not very responsive. Car also rolls back when stopped on hills.
The contact owns a 2012 ford focus. The contact bought the vehicle brand new and the transmission clutch was replaced twice under warranty since it was purchased. During the most recent failure, the vehicle hesitated to move. Hagerstown ford (1714 massey blvd, hagerstown, md 21740, (301) 733-3673) confirmed that the transmission clutch failed again for the third time in three years. For this failure, the contact stated that they would not cover the repair cost since the warranties were expired for both the vehicle and the parts. The manufacturer, after being informed of a class action lawsuit about the transmission failures, stated that nothing could be done and transferred the contact to nhtsa to file a complaint. The vehicle was not repaired. The failure mileage was 135,000.
The car failed while driving on a busy road due to the transmission control module failing which is under replacement recall. While at the dealership they informed me that they could not complete the repair without replacing the locked shifter. I explained that the shifter electronically locked when the transmission failed and that i did not want it replaced. I was told that they refused to continue without authorization to replace the shifter for $535.00 i was forced to agree as this is my only vehicle and i needed it fixed. It is well documented on the internet including by many ford technicians that a side effect of the transmission control module failing is that the shifter electronically locks in place, and when that happens the dash no longer shows what position it is in. They told me that it was a completely isolated incident that the shifter "broke" ie wont shift, at the exact same time that the transmission failed. I would like to know my options regarding recovering my money for a covered recall. Ford has had my car for just shy of 60 days during the length of ownership. Other issues with the car include the fan does not work, the back door sensor is broken, the two front windows failed, the horn failed, and numerous electrical issues with the lights.
My 2012 model year ford focus has a defective transmission that has failed three times before.now it has failed for the fourth time.they symptom is failure to engage in drive and the car will not move from stop.it will shudder violently when shifting gear.this is unsafe because it will happen when driving in traffic on city streets or on the highway.now that the tranmission has failed again for the forth time, ford will not pay for the repair fully (they will only cover $750) while i have to pay the remaining $1700.since this transmission problem has been occuring since in bought the car new in 2011, i should not be reponsible for the repair.furthermore this is a safety issue that should be fixed once an for all by ford.they should not be allowed to walk away from this problem that is latent in their product.history: bought vehicle new may 13, 2011first repair (clutch replacement) september 28, 2012second repair february 28, 2015third repair june 29, 2017fourth failure (documented by the dealer) september 30, 2019.ford will not cover the full repair cost.instead i have to pay $1700.the dealer filed a claim for me with ford as ford will not speak to me about this issue.they advise me to only work through the dealer when i call them on the phone.the dealer has since filed an appeal for me and included all the documentation with the full history of my vehicle showning all the previous times that they repaired it for the same problem.however ford stilll did not agree to cover the cost.they said $750 is all they can authorize for this repair.i do not know how they came up with this amount.however, as i said above, i think this is a latent problem that inherent to this car and not related to how the car is used.the failure occurs every two years.its is not safe to be out in traffic because it me, my family or others.
Transmission is faulty.while driving, the car will slow down, shake, and shudder and will not accelerate.the rpms will increase to 5000-6000.this happens in city driving and highway driving.on the highway the car will slow from 65mph to 40mph without warning and will not accelerate.very unsafe!!!!the car has been back to ford dealership several times.each time they say the car is fixed only to be back with in a week or two for the same problem.seems ford does not have a fix for this problem and i dont want the car because someone is going to get injured driving this unsafe car.
Transmission dangerously erratic, underpowered, bucking, lurching,fading out on acceleration from stand still. Worse when temperatures are above 70 degrees f. Ambient temp. Have had all the servicedone as per customer satisfaction programs from ford. Have had it services for transmission chatter issues at 46k, 54k, 59k, 77k. At 59k ford service replaced clutch with "f asy". Clutch was supposedly replaced at 30k. Dangerous when trying to speed up to enter traffic, traffic circles, or avoid contact with other vehicles. Turning causes a great deal of shifting vibrations. Regular automatic transmission mode is lagging and unresponsive in normal driving and lagging in city traffic conditions. From standstill i have had the car lurch and buck forward. Also the car rolls backward in drive on a hill. This ford had marketed as a feature to not happen. Ford announced the powershift transmission as "powershift will deliver the fuel efficiency of a manual gearbox with the convenience and ease of a premium automatic transmission ' the announcement goes on to say "powershift provides the full comfort of an automatic with a more sophisticated driving dynamic, thanks to uninterrupted torque from the dual-clutch technology, which consists essentially of two manual transmissions working in parallel, each with its own independent clutch unit. One clutch carries the uneven gears ' 1, 3 and 5 ' while the other the even gears ' 2, 4 and 6. Subsequent gear changes are coordinated between both clutches as they engage and disengage for a seamless delivery of torque to the wheels." the product is the furthest from the description and dangerous on top of the rhetoric.http://www.autoblog.com/2009/01/21/ford-officially-announces-dual-clutch-powershift-gearbox-for-201/
The contact owns a 2012 ford focus. While driving approximately 25 to 35 mph, the vehicle made a loud abnormal sound, the transmission spun, and the wheels did not engage. The contact turned off and restarted the vehicle, but the failure recurred. The vehicle was towed to the dealer where it was diagnosed that the transmission software had to be updated. The software update was performed; however, the failure recurred numerous times. The approximate failure mileage was 28,419.
While making a right hand turn the focus experienced a loss of transmission engagement power. The vehicle behaved as if in neutral even though it was in drive.
I bought my vehicle in 2015. 2 months after i bought the car i was driving on the highway and the car shuts off. It was towed and fixed by ford stating there was a recall for the computer system.as time went onthe vehicle would stall and jerk switching out of gears. When i took it to ford they stated i needed a new transmission but it wasn't the part covered under the warranty. In october i was driving and the indicator comes on stating transmission hot. The car from there would not reverse. I was in a different state on vacation and had to take the vehicle to a local shop due to ford not being able to see the car for a week. It was stated the vehicles transmission was gone and i would need a new one. I spent over $1900 on a rebuilt transmission only for the car to still be slipping in and out of gears. If i am making a turn the car stalls and jerks before it picks up.
Complaint #1 the car overheated during a trip on the highway,had to detour ...a hose was spewing water have a picture..i only had the car for 2 or 3 days!!complaint #2 very serious, while driving 65 mph on a highway. The car jerked very hard and then lost power.there was no room to pull over,it was grass and a slight ditch,late at night no street lamps...the car would not start the fuel left to e was 78 miles.i called road side assistance...semi truck swerved to miss us and every other semiand vehicle had to cross over the yellow lines to avoid smashing into the stalled car.my daughter and i sitting in the vehicle, the hour was 11:00 pm. Complaint #3 the car sputters into gear taking off .. By the way it was a one lane highway. Far from any town..
In early 2017 i started experiencing issues with the electronic power steering. I would turn my car on some days and it would say power steering malfunction and there was no power steering making it impossible to turn the wheel and drive. Turning it off and back on (sometimes several times) would get rid of the error code and i would be able to drive it like normal. A month ago at 129,000 miles the power steering went out again, but this time it is out for good. No matter how many times i restart the car, the error code will not go away. The cost to repair is outrageous for a car that is not worth much due to the horrible reviews and unending problems that everyone is experiencing.on top of that, i have been dealing with the car shuddering constantly when i drive it. My transmission went completely out a year ago and the ford dealership replaced it under warranty. I was driving and the car wouldn't shift.i pulled over and i could not get it into reverse or any gear. A few months after it was fixed the shuddering began again while i was driving the car (same symptoms as last time before it completely went out), but ford says that the car is no longer under the mileage it needs for the recall replacement, so if it goes out again and i know it will in a matter of time, that will be another $2,500 to fix. With the numerous complaints on just the power steering issue and the consistency between reports, i do not understand why there has not been a recall. It is a safety issue.
This car also has that terrible transmission, mine replaced four timesthe fuel flaps both get stuck and it floods, won't startproblems with tire lug nuts, two piece design? who designed me what a piece!
The contact owns a 2012 ford focus. The contact stated that while at a complete stop, the accelerator pedal was depressed and the vehicle hesitated without warning. The vehicle was taken to capitol ford located at (919 capitol expressway auto mall, san jose, ca 95136) where the contact was informed that the powertrain control module was defective and needed to be replaced. The contact was also informed that if the powertrain control module was replaced, there was no guarantees that the failure would be resolved. The vehicle was then taken to the ford store morgan hill located at (17045 condit rd, morgan hill, ca 95037) and repaired under nhtsa campaign number: 19v515000 (fuel system, gasoline). The vehicle was repaired however, the check engine warning light illuminated while driving slow speeds. The vehicle was taken back to the dealer and was diagnosed with a defective transmission control module. The vehicle was not repaired.the manufacturer was not notified of the failure. The failure mileage was unknown.
2012 ford focus.consumer writes in regards to steering control module recall repair issues, transmission problems and windshield motor malfunction.the consumer stated on the night of november 12, 2016, a safety warning light appeared on the dash. When he tried driving about 12 miles home, he had no power steering. The problem did not occur again. On monday november 14, 2016 the consumer stopped by a non-ford garage. No work was performed. However, the mechanic stated the problem was the steering control module.the mechanic suggested taking the vehicle to the dealer. Upon inspection, the dealer claimed there was no problem, but to bring the vehicle back, if the light came on again.the dealer informed the consumer three were no transmission problem. However, in march 2016, the consumer experienced a transmission problem.the dealer stated the problem was due to a weak battery.the problem occurred again and the dealer stated it was the fault of the alternator not sending enough current to the module.the problem continued. On july 4, 2016, the transmission light illuminated. The consumer used the off key procedure, to put the vehicle into gear, but the light remained on.
My wife purchased our focus august 2012. Shortly there after we noticed the car shaking and shuttering. We took the car to the dealer two times each time it was put on a computer and given back to us. The second time we were told that's how ford made this vehicle there was nothing more that could be done.(woody sanders ford). The car only has 9000 miles on it and still drives like crap.
Car jerks/hesitates upon acceleration; shifting is jerky; when you go to accelerate the car does not engage into gear; front left vibrates/rattles upon acceleration; car will bog down when you go to accelerate.my concern is that when i go to pull out into traffic the car will not go. I was almost rear ended when i crossed an intersection and then went to accelerate, but my car did not go into gear.when i am on the interstate and in traffic, if i need to get around a car quickly i cannot due to the hesitation in the shifting. I have been to the dealership multiple times and have filed a case with ford and am told this is how the car is supposed to drive.
In 2012 i purchased the vehicle from future ford in sacramento california. Over the past four years, the car has problems with the transmission, pcm module, transmission control module, clutch, starter, steering wheel, electrical system. I took the car to two ford dealerships for repairs. The service technicians cannot repair the car.i contacted ford motor company many times and they refuse to refund my money and recall the vehicle the car is very dangerous to drive and a risk to my life and safety.updated 07/19/16*lj
I own a 2012 ford focus sel that has had multiple transmission issues along with an electrical problem relating to the steering wheel and a battery failure.the vehicle has had issues accelerating through 1st gear which was evident by extreme shuddering and shaking of the vehicle.this had put me into dangerous situations numerous times when trying to merge onto freeways as the vehicle hesitated to get up to speed in time.my transmission was replaced at 9,562 miles in sept. 2013.the shuttering and acceleration problems recurred at 21,904 miles in sept. 2014 and ford ran a system update to 'fix' the problem.they also replaced the steering wheel for electrical problems at this time.the acceleration issues continued for the next month and the clutch was finally replaced in oct. 2014.a couple weeks later the battery was dead 3 sundays in a row and was also replaced.ford has not been able to reassure me that these transmission issues will not be on-going.i continuously read others accounts online stating they are having the same issues i am having, and in many cases their dealerships are ignoring the issues and making excuses.please look into this matter.
This transmission sucks! it started with a lot of shuddering during acceleration. I took it to me dealer where they claimed to fix it but i have photos proving otherwise. Took it to the next dealer two days before christmas and it seemed to be fixed. Now it's doing t again, 6k miles later. And now it tends to roll back on even slight hills. Today i was at a red light with traffic behind me. I took my foot off the brake anticipating the light to change. It rolled back about 3-4 when i then reapplied the brakes. I was literally a couple inches from hitting someone because it wouldn't stay still even in drive. So i pressed the gas before i let go of the brake to ensure i wouldn't roll back more. When i let off the brake, there was a pop and the car jumped. Not safe and i'm now trying to find out if any laws would require them to buy it back.
The contact owns a 2012 ford focus. While driving 35 mph, the vehicle felt as if it were jumping in and out of gear. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be reprogrammed. The vehicle was repaired; however, the failure recurred several times. The transmission jumped out of gear and the vehicle could not be driven. The vehicle was towed. It was diagnosed again as needing a new transmission module and clutch. The vehicle was repaired, but the failure kept recurring. The manufacturer was made aware of the failure, extended the warranty, and placed an emergency order for the parts. The contact was informed the parts would not become available for a few weeks. The contact also wanted to file a complaint against ford motor company because she was unsatisfied. The failure mileage was 43,500.
My 2012 ford focus shudders, slow to accelerate and grinds when accelerating.i have lose power mutliple times as i am slowing to a stop and lost power complete in may 2016.the clutch was replaced and now december 2016 same problem.the dealership says i must pay for the repair, although should the clutchlast longer than7 months. These always happened in the city on either two lanes or four lanes and more often than not early morning in busy traffic.i don't feel confident that the care will run correctly and safely.
Hesitation on acceleration; transmission shudders and has no power
My car shudders very bad taking off from a stop and almost comes to a complete stop then takes of like you have jerked it into gear its makes a horrible noise in and out of the car and will continue to do this until you let the car cool down for a long time. Its been repaired once buy ford and now there telling me there's nothing else they can due for me because its in spec.
Engine started growling and became very sluggish. At stop lights or even in traffic, the engine would shut off causing for a dangerous situation. Had vehicle repaired in april and now the same troubles are starting to appear again.
Faulty powershift transmission would not engage gears properly causing vehicle to stall, shake violently, grind gears, drop first and second gear when accelerating, no reverse.
Automatic transmission shudder, clutch problems, irregular shifting, hesitation while merging in traffic,ro# 87416, at delivery, ro 80261 1/13/15 , ro103422 8/212/14 ro 131575 8/21/15hill brake malfunction, continual re-programing of pcm and tcm
Car started on the right side of the car windows stopped working and the lights started blinking . Dealer replaced right side module . Then next was the blue tooth stopped working and the whole touch screen blacked out . Dealer replaced sync module and new touch screen . Next was the wipers coming on by there self .dealer replaced wiper sensor . Next was the door locks surging without a key in and dash cluster floating . Dealer replaced drive module . Right now the transmission is not working properly . I am just scared the death that the car is going to catch fire while driving the car .
I have 2012 ford focus with about 85,000 miles. Since 2014, i've had my tcm reprogrammed several times and then replaced in dec 2015 under the extended warranty after it completely stopped working. I brought my car to ford again in july 2017 because my steering locked up while i was attempting to back up in a parking lot. I was told it was the epas system, and it would cost about $1,800 to replace since it's not covered under warranty. At their insistence, i paid for the replacement. I also made a complaint with the national highway traffic safety administration at that time. Since july, i've have been back to three ford dealerships - first two times because of a grinding noise (they couldn't diagnose it then but have since said it is my clutch) and a second time this past tuesday (9/12) after my car basically short circuited in a parking lot on monday and it started lurching forward while trying to reverse...simultaneously my breaks locked up and my steering locked up again (my sound/radio display/front buttons were also intermittently not working). Jc ford did some "reprogramming" but said they couldn't duplicate the issues and told me my clutch would need replaced eventually but ford would not cover it until it got worse. They told me these problems were unrelated despite me insisting they all felt similar while driving the vehicle. Yesterday (weds, 9/13), while attempting to turn onto a highway, my car again "stalled"/short-circuited (not sure what exactly happened - but the same thing as the previous times) and my breaks locked up and i couldn't move the vehicle from the middle of the road. Fortunately, i was able to get it out of the road after turning it off and on several times. I immediately took it to a ford nearby and am waiting to hear if they find anything else. I am now scared to drive my vehicle despite ford looking at it and "fixing" it several times.
Takata recall, first off is the driver door comes unlocked while driving, also had a door lock and wasn't able to close. My 2012 focus feels like it's got no power alot of times or will start to spudder from every stop. Does same when reversing out of a drive way. Sometimes it seems like it wants to stall, i have the automatic. It revs at really high rpms like it needs to shift but doesn't. Probably have more issues the longer i keep it, i believe the huffines dealership, the company that financed and ford knew these things could and did happen to the car i was sold. Single father with a 4 year old son just trying to get this fixed nothing about this is safe.
The contact owns a 2012 ford focus. The contact stated that he accelerated and the transmission stuttered. The vehicle was taken to the dealer for inspection and they stated that the computer module needed to be reprogrammed and the motor that controlled the clutch needed to be installed. The vehicle was repaired but the failure recurred. The manufacturer was notified but provided no assistance. The failure mileage was 100.
My 2012 ford focus selectshift transmission still has problems. Ford extended the warranty for select ford focuses and fiesta with no fix. They extended warranties for 10 years on these transmissions but replace with faulty parts. My car has had transmission work done to it and each time i get it back the transmission light comes on again. It's a huge known problem that ford isn't willing to find a solution to. When driving it the transmission refused to find a gear and kept slipping making me go 30 mph maximum when the speed limit was 55mph through a very busy town. Now it hunts for gears and shot up the rpm's then shot down and doesn't feel like it has near the power after these transmission problems.
I purchased the car used in early 2014. I had this car not even two years and the transmission is a serious problem. The car shakes, rattles, and stalls as i'm driving. The letter i received from ford states that this is a normal function of the car. The transmission fluid on my car is leaking and contaminated. The transmission fluid would be almost empty in 24 hours. In order to use my car for a day, i would need to refill my car with transmission fluid so it will at least move. The car at times would come to a complete stop in the middle of traffic. The power-shift struggles to change gears and at times won't accelerate. This problem maybe now beginning to affect my engine. The focus won't even start at times. Another issue is the radio will go on/off and with time, shut off completely. Their are also reports of car will roll back on hills when in drive and it does. The ford focus 2012 has too many design and manufacturer problems not to have a recall or lemon lawsuits. This car needs to simply be replaced with another model (not 2013 or 2014 models, same reports) or full reimbursement.
7/28/15while on highway and driving in fast lane, car loses ability to accelerate creating very dangerous situation.can not accelerate in order to move into safer lane.manages to get off roda and drive slowly to repair shop.car shudders and nearly stalls.check engine light on but not blinking.repair shop gets transmission code p090c.car is towed following morning and repair shop checks again and finds same code and check engine light still on.7/30/15customer speaks to service dept manager named john explaining all of the above.agrees car is unsafe and when asked if he would let his daughter drive it, he replies no.still won't repair car based on code provided but agrees that is the likely cause.customer offers to pay for repair even though vehicle is under powertrain warranty based on letter sent out by ford and he refuses saying he doesn't want to guess and offers to keep car but still can't recreate problem.implies that code was cleared and history erased by "someone".customer says maybe that someone just might be the dealer's own mechanic trying to avoid repair since they have so many cars with transmission issues.customer explains that dealer theory on erasure of codes is suspect since repair shop retained code info, and towed car.asked why would they do that if the check engine light wasn't on and why would the repair shop erase it.more likely lazy tech at dealer did it.dealer still wants to play wait and see.it could take thousands of miles before issue reappears and dealer has no reply as to what customer is to do.customer escalates issue to ford corporate and as of now still no repair, car at dealer and unsafe to drive.
The contact owns a 2012 ford focus. The contact stated that unknown noises were emitting from the front of the vehicle and the vehicle slightly shook while driving. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 44,000. Updated 03/30/15*lj updated 9/19/2017
The contact owns a 2012 ford focus. While starting the vehicle, the electronic power steering system fault illuminated on the instrument panel and the steering wheel became very difficult to maneuver. The contact stated that the failure occurred on four separate occasions intermittently. The vehicle was taken to the dealer, but the failure could not be duplicated. While driving 45 mph, the contact heard a loud bang and the vehicle stalled without warning. The contact was able to stop the vehicle, but it would not restart or shift into gear. The vehicle was towed to the dealer where it was diagnosed that the parking engage control sensor module failed and needed to be replaced. The vehicle was repaired, but the failure recurred within 24 hours. The vehicle was taken back to the dealer where it was diagnosed that transmission control module failed and needed to be replaced. The vehicle was repaired. When the vehicle was retrieved from the dealer, it experienced trouble shifting and made an abnormal grinding noise every time it was shifted into another gear. The contact took the vehicle back to the dealer where it was diagnosed that the clutch plates failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failures. The failure mileage was 12,000.
I bought a 2012 ford focus from local dealership on june 14,2012.it had 25 miles only.i'm paying a very high interest rate on $20000+ loan for vehicle.i'm also paying extra $2500.00 for an extended warranty. Approximately three months after purchase transmission failed. Mileage was 10,192.in july, 2013 another dealership had to fix transmission again. Approximately 29000 miles that time.on 5/23/2014 car showed major failure with ocm computer and transmission again. Would not crank.now at approximately 63000 miles.i was told the car was fixed on 06/17/2014 and i picked it up around 2pm.. I immediately went working with the car and drove approximately a little over 100 miles.as i was returning home, accelerating uphill about 45 mph the car lost all gears. After turning car off, it would not crank again. This is same problem as before. Can you please help me in getting satisfaction in helping ford own up to a major issues known even with their own technicians.it is also a flex fuel sedan. I feel robbed by high interest loan and a new car with major problems that seem impossible to fix.
The parking aid light came on and the car won't start!i have had the car in three times for transmission and shaking and it has yet to be fixed.the car does not accelerate properly and is going back in again today.ford will not buy me out of my loan or work with me on replacing it.i bought this for my daughter and i do not feel safe with her driving it at all!
Letter regarding problems with 2012 ford focus and insufficient customer resolution of those problems.the consumer stated the transmission was serviced multiple timed, with only short term improvement.the dealer informed the consumer, ford designed the transmission to perform as the old style clutch type transmission.ford was able to improve the mpg by designing the transmission in that manner.the consumer stated the vehicle would surge ahead with the front end of the vehicle moving upward with such quickness, that he quickly had to apply the brake to avoid an accident. Secondly, when going up a hill from a stop or low speed, the vehicle chattered and surged.
The contact owns a 2012 ford focus. The contact stated that while driving at 35 mph, the grade assist warning light illuminated as the vehicle independently revved. The contact stated that the vehicle was brought to a stop however, it continued to rev independently and the instrument panel illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 67,000.
Transmission shutters causing whole car to shake. Acts as if the fly wheel is glazed over and clutch can not engage properly, this is turn caused a body vibration making a loud vibration noise. Ford knows of this problem and has yet to have a recall to make a permanent fix. Ford replaced a clutch pack in my car but the design is flawed - this will happen again and at my expense. Ford agreed to extend my warranty mileage but not the time in whichuse said mileage. The original warranty was 60k or five yrs. Now its 100k or five yrs, two of which are gone. Increasing the mileage does nothing for me the warranty still expires at the same time. Ford is well aware of this problem in the fiesta and focus models. I'm a professional mechanic for over 25 yrs. I've talked with several ford shops and they are very aware of this issue. I spoke with the owner of the dealership i bought the car from and he even stated that was the no.1 topic at a ford convention in vegas this yr. This is simply a poor design and ford wants the customer to pay for it. My car stared this problem around 13k and ford has been yanking me around for another 13k before putting in the replacement parts that are no doubt going to fail again. My gas mileage in town went from 33.5 to 24.5 and this was also acceptable to ford - not me. This needs to be fixed right away before a total transmission failure kills someone.
Transmission slips / loss of power. Sometimes from a dead stop and other times at highway speeds and loss of power when the accelerator is floored and needed for passing at speed. This has been an issue since the car was purchased new and its not going back to the dealer for the 3rd time on 6/30/2014 to have the transmission looks at again. Its had two prior transmission repairs and its now failing the same way again.if a transmission is unable to provide power reliably when needed its going to get someone killed as a result.
The contact owns a 2012 ford focus. The contact stated that after the vehicle was repaired per nhtsa campaign number: 13v523000 (power train), the vehicle stalled while driving various speeds. The failure occurred intermittently. The repair was performed by delehanty ford (1510 e pierson rd, flushing, mi 48433, (810) 659-5687). The vehicle was not repaired again. The manufacturer was not made aware of the failure. The failure mileage was 77,000.
My car has a problem with the transmission and i found out that there is a recall from the company. They have 3 recalls on the transmission:transmission control module reprogramming for overt tcm failure warningtransmission clutch shudder / transmission input shaft seal warranty extensiontransmission control module extended warranty coveragei called them twice and they checked my vin number and they found me eligible to get my car fixed at one of their dealers. I took my car there and the dealer refused to fix my car because my car has a branded(salvage) title.now, if you can't build a car right, leave this business to somebody else.when you have all these failures in the transmission, this tells me the whole transmission is just a scam and it shouldn't be there.if a car got a hit in the trunk far away from the transmission and didn't even touch it, what this has to do with your mistake. Why do i have to pay for your mistake?do you even know what this transmission problem does to the car?here is what happened,i was driving my car on the freeway almost 70 miles/hour with my family and suddenly my car was not going forward and although pushing on the gas pedal,the car was not speeding. Do you realize that any car from behind could just hit me from the back because i didn't hit the brakes and no brakes lights were on nor any warning that i was slowing down.do you know how i was terrified to go from my lane to the shoulder while losing speed and any truck or car can hit me and kill me with my family.no,you don't know because you don't care about other people's lives. If you care you won't let these cars run on the roads. 3 failures in the transmission, 2 of them will cover my salvage title and 1 won't cover it, why?? the way i see it is you messed up in the transmission and they are all connected with each other, why do you cover 2 faults and not the 3rd one?
This is the second accident caused by car suddenly surging forward. There was only 3384 miles between first and second accident.while turning into a parking space at low speed the car lurched forward slamming into a brick wall approximately 2 to 3 feet beyond curb.major front end damage totaling $6,127 in repairs and over $16,000 in hospital costs to myself.ford dealership reprogrammed instrument cluster lamps and gave the car back to me. I was afraid to drive the car again and purchased a new vehicle. At this time the dealership has the defective 2012 ford focus for sale on their lot, which worries me that someone else might get hurt driving that car..i contacted ford motor company on 3/26/2014 regarding the issues that i had and am awaiting a reply from their general counsel.
2012 ford focus. Consumer writes in regard to safety hazard; transmission shifting out of gear unexpectedly. *as
The contact owns a 2012 ford focus. The contact stated that while stopped on an incline, she attempted to apply pressure to the accelerator when the hill assist failed, causing the vehicle to roll away in reverse. The vehicle was taken to a dealer for diagnosis where the transmission program was updated however, the failure recurred. The vehicle was returned to the dealer and the contact was informed that the failure could not be repaired, as it was designed to operate in the manner in which it performed. The manufacturer was notified and the contact was awaiting a return call. The failure and current mileage was 6,000.
While driving on a feeder road in texas, taking a right hand turn, the drivers side door opened on its own due to a latch failure. No injuries, and a recall has already been issued. The car also has an ongoing issue with the transmission causing the car to lunge forward at both high and low speeds. The transmission has already been "repaired" once under warranty, but has started showing the same issues for a second time. Currently with dealer.
The contact owns a 2012 ford focus. The contact had not experienced any failures prior to taking the vehicle to the dealer to receive a manufacturer's recall remedy. After the repair, the failure progressed randomly for longer than a year. Upon depressing the accelerator pedal, the vehicle was slow to respond and the rear tires locked when accelerating. The contact later experienced the vehicle stalling without warning. The contact had to coast the vehicle over to a fuel station and, after several attempts, the vehicle restarted, shook violently, and stalled. The vehicle was not able to be driven and was towed to the dealer for inspection. The contact waited longer than a week for the diagnostic results. The manufacturer was notified of the failure. The nhtsa campaign number was unknown. The approximate failure mileage was 40,000.
Ford transmission dps6 clutch shudder. I've taken my car to the ford dealership for regular oil changes since i purchased the vehicle. Numerous times i've complained to them that the clutch shudders and the extended warranty of the input shaft seals needed to be replaced. Each time they told me it was fine. Now that the 100k mile warranty is up (i now have 125k miles), they want to charge me $2.5k to replace the clutch. All because these seals have been bad and wasn't replaced when the warranty was valid. When accelerating from a stop, i have loss of power and is dangerous when voiding to oncoming traffic. I've called ford and they will not perform the repair themselves stating too many miles and out of warranty. The shudder is intermittent and makes me scared to drive my vehicle now. Ford knows this is a failed part and simply will not cover the work. This should have been replaced under warranty when i first brought up this issue, thus saving this more costly repair shortly after. I even notified the dealership during the july 11-19 window when dealers were "secretly" told to fix these issues. The dealer had my vehicle in their shop from 7/21-7-29 just to confirm the suspicion i've had for 3+ years. I had to pay for the "diagnostic" as well to confirm this. I am now scared of this company and this vehicle. I still have 15mo of payments left.
While driving on the road, going about 40-50 mph on a sunny, hot day in july, the traction control suddenly turned on and the car started to decelerate. I found it odd as the weather was not inclement and i had not hit a pothole so i pulled over since the car was automatically slowing down. I was lucky not to have been in an accident as there were plenty of cars around and this was less than half a mile from the highway that i was about to travel. After pulling over, i turned the car off to try to clear the traction control as it seemed to be stuck on. The car would not turn back on (the engine was not turning on though the battery was fine). After calling the ford auto club and having help come out, the car got towed to the dealership. The issue turned out to be with the transmission control module that was covered under the original power train warranty.
Very rough idling of engine while proceeding forward at start of acceleration. The "hill assist not available" light on the instrumentation panel came on, while the transmission seemed to transfer itself from a drive position to a neutral position. The car remained stationary while i attempted to accelerate using the foot pedal. At that point, i could not get the car back into a drive gear position. Immediatelyfollowing "hill assist not available" message, a second warning light "transmission malfunction, service now"came on. During this moment, an additional red exclamation light engaged. When i stopped at a red traffic signal, my focus's rpm idle quickly increased causing the focus to lunge forward a few feet into an active traffic intersection. As i proceeded to make a right hand turn, the instrumentation panel displayed no warning signs, then suddenly came back on as the rpm idle went from 2,200 to 5,500 rpm in a neutral gear state. At this moment, i was nervous, as my mind was racing with thoughts of an accident; such as, the transmission could re-engage to a drive position at such a high rpm rate, forcing vehicle to thrust forward at an uncontrollable high speed, or the engine could perhaps overheat and/or the engine block could crack.the warning panel sporadically turned warning messages on and off as it affected the powertrain/transmission control. The waning light displays "hill assist not available" every time the transmission goes into a neutral position, while the gear is physically in its "d" (drive) position. This focus leaves me wary while behind its wheel. Will this car eventually injure me or another person (s) while the transmission suddenly accelerates once again, causing an accident?
The contact owns a 2012 ford focus. The contact stated that the power steering was faulty and the steering wheel seized, which made it difficult to turn. Also, when the vehicle was started and the contact shifted into drive, the vehicleautomatically went in reverse. The contact had to immediately engage the parking brake. Also, while the vehicle was parked on the street, it rolled backwards due to the parking position. Furthermore, while attempting to reverse, the vehicle stalled. Also, the door latches were loose and in danger of becoming detached. There were no warning indicators illuminated. The vehicle was towed multiple times. The vehicle was taken to ted russell ford (9925 parkside dr, knoxville, tn 37922, (865) 444-6467) and serviced multiple times for each failure; however, each failure remained except for the power steering failure. The manufacturer was made aware of the failures and did not assist. The failure mileage was 130,000.
The contact owns a 2012 ford focus. The contact stated that while driving approximately 15 mph, the vehicle was unable to shift. The contact stated that the automatic transmission was performing as if it were a manual transmission. In addition, when the contact would shift from reverse the drive, the transmission would omit first gear and engage into second gear erroneously.the vehicle was taken to the dealer where the mechanic stated that the failure was contributed to the manner in which the contact was operating the vehicle. The dealer was unable to diagnose the failure and the vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 300 and the current mileage was 17,000.updated 12/20/13
While the vehicle was parked, i used the shift lever to place the vehicle on reverse. However, each time the shift lever was placed on reverse it would slip into neutral. Additionally, while the vehicle was on drive it would shift to the next gear in a rough manner, causing the vehicle to jerk before engaging the next gear.
Transmission excessive shudder,,,pulling into traffic you dont know if car will stall or go when accelerator is pushed,,bought car for my daughter,,,ford should be ashamed
The car shudders and hesitates on take off to the point of stalling. Happens always from stop to running.
Vehicle rolls backward while at a stop, i did not realize i was rolling and bumped the car behind me while at a stop light. Grade at stop light is 99% level ground. Has consistently attempted to roll backwards at all stops thereafter, dealer has serviced issue multiple times with no result.
Car is a death trap! going down the highway at 60 mph and it just loses all power and dies! that was the first incident. Took it to the dealership where they rebuilt the clutch. This did not fix the transmission problem at all. The second incident happened a week later when i had my children in the vehicle, and we were making a left-hand turn onto a busy highway when all of a sudden the car lurched forward into oncoming traffic and just died.how we did not all end up smashed to bits is only by the grace of god himself.it is back at the dealership now with them saying it's the tcm module in the transmission.i came online to investigate only to find thousands of complaints about this car and it's total piece of crap transmission.i now have zero faith that this will fix the issue, and i can no longer trust this car at all.this is ridiculous and seriously needs to be looked in to.i am filing complaints within every avenue i can find.
The contact owns a 2012 ford focus. The contact stated while driving at 45 mph, the check engine warning light illuminated and the vehicle stalled. The contact restarted the vehicle and drove home. The contact took the vehicle to gibbes ford (2840 st matthews rd, orangeburg, sc 29118) where the failure was diagnosed as a transmission failure however, the vehicle was not repaired. The vehicle failed to start at the dealer and was towed to the contact's residence. The contact stated that the vehicle was previously repaired under an unknown recall and the transmission was replaced at hilbish ford (2600 s cannon blvd, kannapolis, nc 28083) however, the failure recurred. The failure mileage was 168,919.
The transmission of my car shudders during light acceleration when it goes into motion from a stationary position. I have been facing this issue for a long time now. It runs great in 1st gear but when it switches to 2nd it shudders and then shifts. Also when it is on gears more than 2 it runs fine.
Automatic transmission disengages while traveling at speed. Card rolls backwardon any type of hill.i have been driving and was passing a vehicle on a 2 lane road and had the transmission disengage and narrowly avoided an accident as there was no power to the drive wheels to get back into the traffic lane.this car has been in multiple times for transmission work. The tcm and automatic clutch replaced with another faulty tcm & automatic clutch. This model of transmission is a danger to the driving public.
Vehicle vibrates when trying to accelarate from a complete stop. Hesitates and does not want to accelarate. Appears to not want to shift gears. Does the same thing at low speeds as well.
Driving during very heavy morning rush hour traffic (at approx 25 mph).car began to shudder/hesitate very bad and would not accelerate - i was about to get onto the interstate.the check engine light came on and i was able to limp the car the remaining few miles to the office.the check engine light stayed on in the afternoon on the drive home.was able to plug in my own obd computer and received the codep0902 (clutch actuator control circuit low).next day, started car and the check engine light is off and car drove fine.have appointment for 10/15 to take car to dealership but fear that because the check engine light is no longer on they will be unable to "recreate the issue" and will not fix it.i have already had this car in multiple times for transmission reset, but this occurrence was by far the worst.had i been trying to pull out into traffic, there would have been an accident because the car stopped accelerating.i have printed the code description along with the sync vehicle health report i ran proving that the check engine light was on.hopefully, this (along with the code information i pulled myself) will be enough for the dealer to take this seriously and fix the problem.
Vehicle rolls back after i begin to accelerate when i am stopped at a red light.i did receive a recall notice that had this type of problem listed.vehicle had about 4700 miles on it.i took it in and they claimed that they fixed it but it could take up to 6 months for the "adjustment" to take place.this did not sound reasonable to me but they would not do anything further.this is definitely a safety issue when you are stopped in traffic.
While driving, my car started to stutter when shifting. I was minor at first. And i just assumed i was due for an oil change. I got the oil change and the problem still got worse. I would drive 5 blocks down the road (highway or city street) and my car would tell me that the transmission was over heating and to pull over safely. If i tried to go uphill while driving, my car would just not have enough power to make it and would just roll backwards no matter how much gas i gave it. I took the car in for 2 recalls, thinking maybe one of them was causing the issue. Problem still persisted after those were fixed. I also replaced the tcm and had it programmed to no avail. Now ford is telling me it's an issue inside my transmission. I believe my car is finally catching up and having the issues all the other ford focus/ fiestas with the dct we're having. But of course my car didn't start to have issues until after the warrantied mileage. The ford dealership has been absolutely no help. Not a single mention of the fact that all focus' from 2012-2014 or so have had the same issues
The contact owns a 2012 ford focus. While driving, the contact heard an abnormal winding noise. There were no warning indicators illuminated. The vehicle was taken touptown ford lincoln (2111 n mayfair rd, milwaukee, wi 53226, (414) 771-9000) where it was diagnosed that the transmission module needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and provided case number: [xxx]. The failure mileage was 94,000.parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *dl
As i was driving all of a sudden a display stating "stop safely now" came on. I pulled over and the car would not go any further.i had to completely turn it off, open and close the door, and restart it to make it go again.it has happened 3 times now in the past few weeks.
Transmission shutters and slips and the power steering just shuts down at times, this is very dangerous. My wife was merging onto the interstate and the steering shuts down the engine still running. She has to shut the car off and start it again to get the power steering to work. This has happened around 10 times.
The vehicle has had issues with the transmission for the past couple years. They started around 28,000 miles. It has been to the dealership 4 times for repairs, including fixing internal components and replacing seals. Today i took it again and was told that the clutch assembly has to be replaced and there is a 3 month wait for the necessary parts. The vehicle jerks and sputters when accelerating and has difficulty shifting in low gears in particular. This creates an unpleasant and potentially dangerous driving experience for all involved. After researching today i understand this has been a known issue with this model for years and there has still not been a recall, although there is a class action lawsuit. I find it absurd that my repeated trips to the dealer for repair have only provided for temporary, cosmetic improvements while leaving the known defect in place and that now that they are actively acknowledging the larger problem there is a 3 month wait to have the proper repair performed.
The contact owns a 2012 ford focus. While driving various speeds, the vehicle shook forcefully and the overheating warning light illuminated. The dealer diagnosed that the transmission was failing. The failure could not be repaired. The failure mileage was 48,000.
The car would get shaky at times when driving, and then yesterday, it wouldn't go into reverse.later, i tried to start it, and it wouldn't start.i disconnected the battery and reconnected it, then the car started and went into reverse.later, it went into reverse, and then it wouldn't go into drive.it has an automatic transmission.i took it in and was told it needs a whole new transmission.apparently this is a common problem with these vehicles.the vehicle was not in motion when this happened.
Transmission failing unsafe to drive
My wife was turning at a intersection and the car lost power and motor just revved like it was in neutral. My granddaughter was and her car seat in back and i was in passenger seat. We almost got t boned by another car. Luckily we were not. .after looking up this happening to others. How have you not let the public know how unsafe these cars are???
Ford is stating that my car's issue is not covered under any warranty for the clutch issue. I have had the tcm changed three times with the same or worse outcome. My car now needs 3000 dollars worth of repairs and i cannot get them done because ford is not standing behind their product. They bought my time and mileage by saying that it needed a tcm when it really needed a repair on the clutch portion of the transmission. Ford refuses to help me with their defective product. I have 144kmiles on my ford with three tcm changes and now it won't drive correctly at all causing a safety hazard.
The transmission in this vehicle hesitates and shutters. I have been told this is normal for this type of transmission. I don't believe it is normal, due to the fact that the problem is getting worse, as it did not do this for the first ten thousand miles. In my opinion it makes the car unsafe because of hesitation from a stopped position. Also from a stopped position on a small incline the car will shake somewhat violently during take off. The shaking is bad enough to make me believe that it could be doing damage to other components to the drive train and components of any other systems. Also who wants to spend twenty thousand dollars and up for a vehicle that accelerates and shifts no better than a car from the 80's. I have lost all faith in quality control. Thank you.
2012 ford focus, purchased used in 2015 with 6k miles, has been jolting and failing to accelerate while driving on streets/highways and has been in for assessment and repair 2 times; currently under repair for a 3rd time as of today (11/11/15).
*ongoing *please see original complaints # 10473215 and #10670375* long history of transmission repairs since purchase. Latest repair on 1/5/2014 was to replace malfunctioning tcm. When getting car back from service, odd noise and hesitation upon starting. Service manager attempted to start. Symptoms of tcm malfunction again, and then complete loss of power.service states that chafed wiring was found under driver seat, causing new tcm to malfunction and then shorting out all power in vehicle. After hearing odd noise upon starting, i was very close to driving car out onto very busy highway... Decided to turn car off instead andseek help from service manager.i am the only driver of this vehicle and i very rarely move the seat. I was told by service that moving the seat on 1/5/2015 caused the chafed wiring to short out the power in the car. I never moved the seat when i got into my car during pickup.this is very frightening and dangerous! i was just reading that chafed wiring can result in fire, also! these vehicles are putting many people at risk of injury or death. Please help the affected ford focus customers to get them recalled, as ford will not help. I have filed 3 claims with ford and i cannot even get a call back from them. Told that i don't meet the guidelines for buyback or replacement.very afraid to drive my car, especially now since the weather is bitter cold and have already been stranded in freezing weather with sleet on 1/3/2015 because of tcm failure. Please help!!
Car hesitates when at low speed; terrible grinding noise when going uphill especially when stop start on a hill. Gears slip while driving; i have owned and driven manual transmissions as well as automatic transmissions that can switch to manual but never experienced anything like this. Today my car would not start: all the interior lights came on just fine- definitely not the battery. Error message on the dash said "parking assist malfunction" - this ended up to be..... The transmission control module. There is definitely something wrong with the way these transmissions were made.
I purchased this car used in may of 2015.. I immediately noticed the car running shaky and attributed that to bad fuel. It was intermittent and would come and go. May 2016, my husband, son and i are traveling to his track championship and were stopped at a red light. The light turned green and my husband stepped on the gas to accelerate. The car jerked us all forward hard and would not accelerate with cars honking behind us.we had a message 'transmission malfunction service now'.he called a ford service center and was told my transmission was under two separate recallscar fax report shown at the dealership). We had the car towed to the ford service center. They explained that there are three steps to try to get this corrected. They performed the first step which was to reprogram the transmission control module. I was driving to work the next day and pulling out into a busy intersection. My car jerked me forward hard and doesn't accelerate and i am facing traffic from both directions. I crept out slowly, shudder, shake, shudder shake and narrowly miss a collision from both directions and had the same message 'transmission malfunction service now'. I had my car towedfor the second step of the recall.the second step is to replace the transmission control module.i am pulling out of a local store and again my car jerks me forward hard and failed to accelerate with a logging truck coming upon the driver's side of my car. Once again, i narrowly escape another collision. Third step of the recall which was to clean the clutches.i got the car back and a week later. Again, my car jerked us both forward hard and wouldn't accelerate. My son is yelling 'mom, get going they are going to hit us' as he is looking back at a car that almost hit us from behind while my car fails to accelerate.
The contact owns a 2012 ford focus. When the accelerator pedal was depressed, there was an abnormal severe vibration in the vehicle. The vehicle was taken to fairway ford (2322 laurens road greenville, sc 29607) where it was diagnosed that the clutch was defective and needed to be replaced. The year before, the vehicle was serviced under an unknown ford customer satisfaction campaign for the same component. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was approximately 105,431.
Bought the car used at a private dealer and only had it a few days and car started jerking then just stop wouldn't go in drive or reverse. Took it to wayne county ford they where nasty so i looked up recalls and there's a recall on the transmission and a law suiet that was won. No warrenty but it's a recall that they need to fix. When car just stops in danger of getting hit by other vehical cause it will not move. Can not even asselorate it dies right down. Took it to a local transmission place and they said it needed new transmission. It's listed when u look up through ford there's a recall on the transmission.
At 58,000. Horn started to work intermittent, now it does not work at all. What next? already had work done on tranny. Every thing seems to be computer related. It also surges at start up at stop.
I was driving at a speed of 65mph and my ford focus displayed a yellow wrench and a stop safely now triangle, the car lost power and the steering wheel locked up. I was almost rear ended and fought with the car to coast to the side of the road
While driving my car, i have noticed a shuddering when i accelerate. When i first got the car, brand new, it had this problem. The dealership said that it had some kind of special transmission that had to get use to my driving style. I continued to drive the 2012 ford focus and now when i accelerate, there is a grinding sound like the transmission is having trouble grabbing the next gear and a shuddering/shaking sensation when ever i try to go up any kind of incline.is there some kind of transmission problem with the 2012 ford focus?
The contact owns a 2012 ford focus. The contact stated that while at a stop light and making a left turn, the gear shifter failed to shift gears and the vehicle stalled. The transmission warning light illuminated. The contact coasted to the side of the road and powered off the vehicle. The vehicle was restarted but the failure reoccurred. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing. The vehicle was not repaired. The vehicle was included in nhtsa campaign number: 18v735000 (fuel system, gasoline). The manufacturer was notified of the failure and advised the contact to have the vehicle seen by a dealer. The approximate failure mileage was 130,510.
The contact owns a 2012 ford focus. The contact stated that while driving at approximately 60 mph, the vehicle shifted from drive into neutral and shifted back into drive independently. The vehicle was restarted and the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000.
The contact owns a 2012 ford focus. While driving 40 mph, the automatic transmission was unable to shift into different gears. The vehicle was towed and taken to an independent mechanic. The technician stated that a part known as the "fork" fell within the transmission and the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.updated 12/17/14*lj
The contact owns a 2012 ford focus. While driving various speeds, the vehicle suddenly failed to accelerate. There were no warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission module needed to be updated. The software was updated, but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the module needed replacement again. The manufacturer was notified of the failure. The vin was unknown. The failure mileage was 37,000.
Vehicle shutters shakes and lacks acceleration when starting from a stop. This has been an on going issue that has almost caused several accidents. In february 2014, i was driving down my street to drive my daughter to school and we heard a loud grinding noise and the car lost power. I was able to coast to the side of the road. I called road side assistance and the vehicle was towed to the skagit ford dealership. I was told the front axle snapped where it goes into the transmission. I was also told that this was a ford defect by the service a adviser and he had never seen this happen in his 30 years. I notified ford several times regarding the shifting issues and brought it in for service updates and new clutch. They are also aware of the metal axle snapping and are not willing to do anything regarding this unsafe vehicle that i am now afraid to drive. I have filed complaints with ford and the attorney generals office and have not received any written confirmation that ford is taking this incident seriously. If i had been on a freeway when the last incident occurred i would probably not be writing this letter. Thank you for your time.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 ford focus. While at an intersection, the contact depressed the accelerator pedal, but the vehicle failed to accelerate. Also, the transmission malfunction service indicator illuminated. The contact moved to the shoulder of the road, turned the vehicle off and back on, and the vehicle returned to normal. The vehicle was taken to healey ford lincoln (2528 ny-17m, goshen, ny 10924, (877) 706-3640) where it was diagnosed that the transmission needed to be replaced. The dealer replaced the dual clutch and updated the pcm, but the failure recurred. The manufacturer was made ware of the failure and informed the contact that the vin was not included in a recall. The failure mileage was 129,000.
I bought the car in 2012. It has not run properly since that year. We took it in for computer flashes and the recalls each time they asked and several times more because the lurching, shuddering, and delayed acceleration would always come back. I had to readjust how i drove the ford focus compared to any other car knowing that it sometimes stuck or delayed in acceleration. It also would sometimes jolt forward. It rolls back once at a stop sometimes while the car is running. I would have to adjust how far ahead i pulled from people in lines to make sure they had enough space between parking or in line so i didn't roll back and hit them.my car died in the middle of the road on way to get gas back in 2017. We took it in to get looked at and cost hundreds of dollars to fix a fuel tank that suctioned in on itself. We found out a year later there was a recall for that same issue. It was supposed to fix the fuel gauge reading issues too but even after being "fixed" it still never read right. I could never tell what the actual contents of my fuel levels were which is dangerous especially on long road trips. The struts started to leak and go bad well before they should have. This car is totally unsafe between the constant transmission/computer issues, the fuel tank system, door latch recalls (2 of them). We had to have the radiator replaced because one of the ford service centers screwed something up when they did the clutch recall. It broke down while driving the day after the clutch replacement and was overheating. They admitted their fault and replaced it for free thankfully but why did they have to be in there in the first place? ford needs to finally recall all of these vehicles and make it right. My family has been lifelong ford vehicle owners and i'm about at the end of my rope with this car.
I purchased this vehicle in june 2012 and was never forewarned about the issues they had. The transmission has been fixed numerous times but continues to clip, shudder, jerk, and shake.
The contact owns a 2012 ford focus. The contact stated that the vehicle was not shifting into gears properly, would stall sporadically and would jerk intermittently. Additionally, the steering wheel would often seize. The vehicle was taken to an authorized dealer several times who had not been able to replicate nor diagnose the failure. The failure recurred and the dealer replaced the transmission and transmission sensor but the failure recurred.the contact also mentioned that the lights intermittently illuminated and the radio was making a loud noise when it was powered off. The vehicle was taken back to the dealer who then diagnosed that the computer chip in the fuel pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
After driving about 50 miles and come to a stop the transmission disengages and car rolls backwards. This happened 3 times in 2 days. The dealer says it the way i drive.
The contact owns a 2012 ford focus. The contact stated that the vehicle would not shift into gear when attempting to accelerate. The contact also stated that the vehicle stalled while driving various speeds. The vehicle was included in nhtsa campaign number: 19v515000 (power train) regarding a stuck canister purge valve. The contact stated that the vehicle was previously included in an unknown recall for the same failure. The contact scheduled a diagnostic appointment in two weeks with tasca automotive group (1300 pontiac ave, cranston, ri 02920, (800) 788-2114). The manufacturer was not notified of the failure. The failure mileage was 80,000.
Purchased this vehicle on saturday, june 14, 2014 for my daughter.the following monday while pulling out of parking lot, the "engine" indicator came on and car begin to hesitate,when she got on the highway she was not able to drive more than 40 mph and the tachometer was flipping from one side of the dial to the other. She managed to the drive the car home.i started the car, the light was off and it drove "normal".i could feel that there was a slight hesitation and a slight vibration when idling. I called the dealer the next day, he spoke with someone in the service department and they stated whatever the problem was, it self-corrected itself; but to bring it in if it happens again.i am particularly upset because i purchased this as an upgrade from the chevy cobalt.my daughter and son will be driving this car to college in the fall which is a3 1/2 hour drive across the state of iowa over very busy interstates.i shudder to think what might happen if this car acts up on the interstate.what are you all going to do about this obvious problem... Wait for fatalities??????
I have had my vehicle at the ford dealership 4 times now for the transmission.i have the bucking, slipping and acceleration while driving.the rpm rev up without notice.this is a huge problem as i'm concerned driving my vehicle now.this has happened numerous time since i bought the car in february 2013.plus a few months ago the transmission module in the computer went and i had to have the vehicle towed to the dealership.
The vehicle's transmission has failed three times; twice it required a new clutch and seals, and once (most recently) it required a new transmission control module. In each case, the car either stalled while driving or became stuck in a gear (most recently, in reverse).
My car has had transmission problems since i purchased the vehicle. The transmission shudders, jerks, and loses power while driving. I have lost power while driving on the highway at 65+ mph numerous times and almost caused crashes. The car jerks when accelerating from a stop and changing gears which causes safety hazards to other drivers. My car doesn't start (randomly) and my engine shuts down when decelerating. The dealership has continuously blamed the transmission issues on my driving abilities (although they've known about the faulty transmissions before mass production).
The contact owns a 2012 ford focus 5,800 miles. The contact stated that when stopped on a hill and having to release the brake the vehicle rolls back wards. The contact took the vehicle to the dealer, and was told that it was natural for the vehicle to do that. They did not offer any other assistance.
Vehicle intermittently loses all propulsion, both while in motion or after accelerating from a stop. I've had it happen both during city commutes and during a turn. Throughout these episodes, the gear indicator on the dashboard goes from highlighting the current drive ("d") gear, or in some cases the reverse ("r") gear or parking mode ("p"), to nothing at all. When the gas pedal is pushed while this is happening, the engine will rev, but vehicle will not move. User won't even have a chance to pull over since it will stop dead. Episodes are usually brief, averaging a couple minutes, however when this does happen it can cause an accident due to a sudden decrease of speed. As for what specific system is at fault, i'm uncertain specifically, though believe either the power train or main computer (esp. Dealing with gear shifting) is malfunctioning.
The contact owns a 2012 ford focus. The contact stated that while driving at approximately 60 mph, the accelerator pedal was depressed but the vehicle did not accelerate. The vehicle was restarted. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be reset. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
The car while being driven at low speed, in heavy traffic will shift into a lower gear allowing the motor to rev slightly, then as it engages the lower gear the car will accelerate abruptly. This happens when you are trying to move your foot from the gas to the brake. This happened several times in about a 20 min. Span. This has also happened while i was trying to park, causing the car to climb onto a railroad tie being used as a stop at the end of the parking spot.
The contact owns a 2012 ford focus. While driving 20 mph, the vehicle failed to accelerate and the check engine warning indicator illuminated. The contact coasted the vehicle over to the side of the road and powered off the engine. The vehicle was restarted and the failure recurred while driving down the road. The vehicle was taken to pacifico ford (located at 6701 essington ave, philadelphia, pa, (267) 233-6945) where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
The vehicle has been in the dealer 5 times for transmission related issues.they have reprogrammed the pcm, tcm 3 times.replaced the tcm once, rebuilt the transmission.the car still shows signs of shuddering and vibration due to the transmission seals leaking on the clutches.the last time the car was in, the transmission didn't "lose enough rpm's" to warrant repair, although the dealer and mechanic stated the car should not drive that way.now the extended warranty has expired for the customer care 14m01 and ford will not do anything about it and wants me to pay $1600.00 for the repair.the car has low power, when pulling out onto the roadway it hesitates and sometimes is very slow to move.this can create quite a hazard when pulling out into traffic
My 2012 ford focus with dual clutch, dps-6 transmission has on multiple occasions unclutched the transmission while attempting to accelerate from a stop to make a left turn across a busy road.the unexpected lack of acceleration due to the transmission failing to transmit power to the wheels has nearly caused my wife and i to be hit by oncoming traffic despite starting the turn with adequate room to cross traffic and accelerate.thankfully, adequate space and reaction by oncoming drivers has prevented a wreck.ford has, on multiple occasions, flashed the computer and replaced parts and did extend the warranty on the transmission slightly.however, the transmission is slightly now out of warranty and continues to have the same problems with failing to accelerate and then violently slamming into gear.ford has refused to cover further repair of the defective transmission despite clear evidence of the continued defectiveness of the transmission.
I have a field service action for my tcm to be repaired, i've never had problems with it so it was never fixed, my car recently rolled over 151,000 miles and started having problems with the tcm i talked to a dealer and they told me the field service action was only good for 150,000 miles. I think it's very odd timing since i just recently barely went over 150,000 miles,. My car has been stranded in a parking lot for 3 weeks now unable to start
The contact owns a 2012 ford focus. The contact stated that she was stopped on an incline and attempted to put her foot on the accelerator pedal, when the vehicle rolled backwards. The vehicle was taken to the dealer for inspection but they could not determine the cause of failure. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 200.
While driving my ford focus 2012, the engine would shutter inbetween shifts.this resulted in delays in the shift and then sometimes in surges in power, back and forth.there was also often a grinding or clicking noise coming from the undercarriage during the shift.i finally got ford to fix this problem after taking it into the shop for service three different times and making numerous phone calls.in the interim, i believe my life was in danger do to the unpredictable malfunctioning of this vehicle.there were several times when i was trying to get through an intersection or get on the highway when the delay/shutter/surge of the vehicle could have caused me to have an accident, as i could not predict when the incidents were going to occur, or exactly to what degree.i believe ford's repeated refusal to remedy this issue put my life in danger.the fix ended up being a replacement of the clutch.however, i was advised by the technician that this would only be a short term fix and that eventually the problem would return (no doubt next time only after my warranty has expired and i will not be able to afford the repair).please help resolve this problem before some is seriously injured by ford's refusal to take responsibility for their dangerous and defective product.
My focus shutters while trying to move through first gear.before second gear engages, first gears feels as if it was slipping.i brought this to the attention of my dealer within the first month and they told me it needed to brake in.after bringing it in several times, they performed a 12b37 update, a full pcm re program and ended having to replace the entire gear box because a seal ruptured. All of this in three separate occasions this last attempt fixed it, but the problem returned.i issued ford a last attempt request and just picked up my car.the field supervisor states that he noticed the shuttering, but that it was normal for my vehicle.well, if the same issue persists and it was fixed last time by replacing seals and the gear box, how could this be normal for my car?i will be seeking legal assistance from this point forward and will be initiating a bbb autoline mediation request.
The car goes into neautral with no warning loose all power and three months later it does not go into reverse and lost gears we had to pay out of pocket someone going to get hurt this car needs a recall on transmission before someone gets hurt bad there is so many complaints on transmission.
The contact owns a 2012 ford focus. The contact stated that while her daughter was driving at various speeds, the vehicle stalled without warning while depressing the accelerator pedal. The contact's daughter took the vehicle to an independent mechanic where the vehicle was diagnosed with a defective transmission. The contact's daughter then took the vehicle to jannell motors inc located at (2000 washington st, hanover, ma 02339) where the contact was provided an estimate to have a diagnostic test performed. The vehicle was not repaired. The manufacturer had not been notified of the failure. The failure mileage was unknown.
2012 ford focus.consumer writes in regards to transmission slippage, sunroof leakage and requests a repurchase.*ldthe manufacturer advised due to the age and mileage of the vehicle they would not be able to review the vehicle for repurchase or replacement.
I had my ford focus for about 1 week. Bought used from the dealer. I started to take off from walmart parking lot and the car started jerking and stalled. So i took it to the dealership and they determined it was a faulty clutch. After repair my car has only gotten worse.now it rolls backwards on hills in automatic.grinds gears when it tries to shift out on hills. And still jerks terribly when taking off. The shop tells me its because its built like a manual for excellent gas mileage.note no manual shift ive ever drove "grinds or jerks"if it is shift right. This car is terribly dangerous
The contact owns a 2012 ford focus. While driving 70 mph, the check engine indicator illuminated and the vehicle went into neutral gear. The contact heard a loud banging sound from the undercarriage before the vehicle went back into gear. The failure occurred on numerous occasions. The vehicle was brought in for repair and service updates were performed for the transmission, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 40,000. ..updated 10/15/14 the consumer stated the vehicle was not repaired because the problem could not be duplicated. Updated 4/1/2015
I purchased my 2012 ford focus new from am authorized ford dealer. A few days after purchase i noticed that the transmission seemed to slip in an out of gear when accelerating. The problem is worse on hills. Further the vehicle will roll backward when at a low idle on a hill with the engine running. I took the vehicle into the dealer where i purchased it and he said it was fine. But today i was alarmed at how much worse it seems to be getting. I did a quick search on google and discovered a lot of 2012 focus owners are having the same problem and dealers are giving the same explanation or doing little to fix the problem.
My boyfriend and i bought a 2012 ford focus se hatchback on september first. After driving the car for a couple of days my boyfriend noticed that the transmission was not right but he thought this was happening just because the car was new. Then, when driving to work i noticed that when i stopped on any incline street between taking the foot off the brake and placing it on the accelerator, the car rolled back quite quickly to the point that i almost hit the car behind me. Days later, i started to feel that the steering required both hands at all times. It was constantly wandering and shaky specially during turns. To top it off on september 27th something terrible happened. I was in the drive way, i shifted from reverse to drive and the car took off at a lurch. The car accelerated so rapidly even with my foot on the brake pedal. I lost complete control of the vehicle. The car failed to slow downhitting two cars and tearing down a fence. I could finally stop the car when i quickly shifted to park. I do not understand how ford sells this car with all these problems risking people's lives. This is a serious issue. How many fatalities are they waiting for? are they going to do something ever about these malfunctions? this is ridiculous if i have known all these issues with this car, i would have never bought it for sure.
My husband and i purchased a brand new 2012 ford focus in april 2012. Not even a year after purchasing the transmission started studdering/slipping. When you go to take off it acts as if it doesnt want to switch out of gears. There have been a couple of times we have been just driving down the road and it has completely bogged down and the entire car shuts off. As soon as we realized something was wrong we took it to dealership where we purchased and they informed us of a recall pertaining to the transmission control module. It has been in and out of shop several times for this reason and is still not fixed. We were just recently informed by the dealership that the recall will never be 100% fixed. It will always be an issue. We proceeded to trade car in due to the constant worry of the recall. As we are getting a trade in quote on the car we are informed that the car is worth way less because of the recall which puts us upside down in the car loan so now we have no options to trade in because there is a $4,000 difference in the trade in value vs what the car could be worth if there were no recall. We were basically told that the car is trash due to the recall on the transmission..so now we are stuck with a car that has a serious recall that will never be fixed. Ford doesnt want to make it right. This car was bought brand new and we have had so much trouble with the transmission. No car at 6 years old should have transmission problems. Ford should be liable. We trusted them with purchasing a brand new car. Ford needs to make it right and get us into a safer vehicle.
The contact owns a 2012 ford focus. The contact stated that the vehicle stalled without warning. The instrument panel indicated that the transmission was engaged in park. The vehicle was towed to the dealer where an engineer was sent to inspect the vehicle. The engineer stated that there was nothing was wrong with the vehicle. The vehicle was not repaired. The failure mileage was 5 and the current mileage was 27,000.
During acceleration from stop, the 2012 ford focus began stalling when automatically shifting.a check engine indication turned on when the car stalled.the ford focus then shifted into a higher gear and accelerated very slowly.on the highway the focus accelerated slowly and sometimes shifted momentarily into neutral while the shifter is set to drive and the accelerator is pressed.this was indicated by a change in the tachometer to high rpm that didn't correspond to a change in car speed.the problem began occuring once the car had been operated for a warming period of time such as 30 minutes.then the problem persisted until the car is left off for a long period of time (the next day).these stalls put myself in danger because in heavy traffic i could not accelerate to match traffic speeds or cross intersections.the stalls also put me in danger because the ford focus suddenly stalled while cars behind mine expected me to continue accelerating when accelerating from a stop light.i understand ford has recognized a problem that can lead to this due to leaking transmission seals contaminating the clutch pack.i brought the car in for service.ford "reprogrammed" the transmission control unit which was recalled and said a subsequent test drive showed no problems.the next day i drove the car approximately 10 miles, after which the problem reappeared.i asked the ford dealer if they could apply the clutch recall.they claimed it was a warranty extension and not a recall.they said getting the problem fixed under warranty was useless because the parts are back ordered for more than a month.in my opinion, if ford knows there is a defect but is not procuring parts to serve the new extended warranty, they should be forced by the correct agency to recall the car and repair them within a limited amount of time.
The contact owns a 2012 ford focus. The contact stated while coming to a complete stop the vehicle shuddered without warning. The vehicle was taken to marshal mize ford located at (5348 tn-153, hixson, tn 37343) to be diagnosed. The diagnosis was a plate cylinder failure. The vehicle was not repaired. The contact stated that the vehicle was repaired under nhtsa campaign number: 13v523000 (power train) however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 112,000.
I have a ford focus 2012 se with winter and comfort packages. My vehicle suddenly swapped up from 79 mph to 81 mph when i pressed the down button to slow the car.
Driving in heavy traffic on a limited access highway, the transmission apparently shifted into neutral, and would not respond to shift level action [shifting from 'drive' to 'sport' modes]. I was able to coast to a stop on the shoulder. After shutting off the engine, and waiting a few minutes i restarted and the car drove normally.the car drove normally for the next two days.on the third day, the same failure. After restarting, i turned around and it failed again [200 yards from the previous failure]. The car was towed to a dealer's service department, and is waiting for inspection.
The contact owns a 2012 ford focus. The contact stated that while driving at 25 mph, an abnormal grinding sound emitted from the vehicle. Additionally, while driving at 65 mph, the noise returned and a transmission overheating, please pull over warning light illuminated. The contact pulled the vehicle over and another warning light stated wait 5 minutes to allow the vehicle to cool, the contact was able to resume driving after 5 minutes. The vehicle was taken to anderson ford of st. Joseph 2207 n belt hwy, st joseph, mo 64506 but was not repaired. The manufacturer was informed the failure and the contact was informed that the vehicle was not subjected to a recall. The failure mileage was 132,000.
I purchased a 2012 ford focus hatch. As soon as we drove the car we noticed the difference in the transmission. The sales man said he didn't feel it and that the car had to learn our driving habits. Don't think a car learns 2 different driving habits as there are 2 of us driving it. But at low speeds either accelerating or decelerating the car shutters and shimmies way too much for our comfort. It seems this is an electronic problem but we thought we'd bring it in to have a trained tech look at it. The first attempt was a new module and that should fix it.... It didn't... So in a second time for a remapping of the computer...didn't help. ....in for a third time and the tech says ford is not allowing any fixes on this car... We have to wait! really? wait? i bought a brand new $21,000 car...... An automatic car! i been told it has to learn how i drive... I've been told it needs broke in...it has 5000 miles on it nowhow long does it take to break in? i'm told that it's as if i am driving a manual and this is normal.........hello!!!!!not a manual. I'm told this is just how this transmission reacts... And along with the shuttering is the hesitation upon accelerating that could cost me my life on a busy highway............... The remote key lock has confusion issues. It doesn't always recognize the signal and it has to be opened or lockedmanually. All i want is a fix and if there is no fix i want to be able to implement the lemon law on this car........i expected more from ford for my 30 plus years of loyalty. After all isn't that what has kept ford going? all of us loyal customers that stayed with them thru the hard times? my family has bought over $100,000 in new ford cars and trucks and plenty of used ones as well. I really am sad that ford hasn't stepped up on this one and i am so sure i am not alone. Listen ford execs..... We are paying attention!!! thank you!
As many others, no, rather thousands of others have reported that the faulty dual clutch transmission offered by ford failed and almost cause an accident that could of seriously injured me and my 2yr old daughter. Will it take a death for the recall of this faulty transmission that ford knew about, before anything is actually done? how padded are they making your pockets? do your job and save lives.
Have taken my focus four times to ford. Twice for the shuddering the car was doing to tucker ford in brunswick me. And now twice to rowe ford in auburn, me. Where a new clutch was put in and now the module that controls the clutch needs to be replaced and ford will not cover. They want 950.00 to do the work and i may get my money back in the settlement. The car has been there for a week and a half. I have taken pictures of the code from the car and all repair records since i filed with the settlement group. Ford is making things even more difficult to deal with any clutch issues. They even admit the issues and do nothing at the dealership. They are waiting for the customer top get made and just pay for the repair so that they may not have to cover it in the end. The code that came up is transmission malfunction service now and no hill asst.. I was driving on a flat road.
I had an extendedwarranty on my 2012 ford focus.transmission.it is still way under mileageonly 50,000 on my car. Just recently had aproblemwith my car and it has to do to defaultsin the cluth. My my car is at the ford dealershipin williamsburgright nowwaiting on ford headquarterstodecide if they are going to cover the expenses or not. My warranty expired 2 months before this happened. But still way under mileageon warranty. I took it to ford dealershipin williamsburg vathey said the cost to me would be 1,600.00. They said they were contactingthe main headquartersto ford about this matterto see if they will pay for this since they knew there was a problem in these cars when they sold them. Waiting on response from headquartersat fordto see 8f they are going to cover the cost . I feel they should. This happened while driving it the gears slipping. That's why i took it to the shop. It's at williamsburgford dealershipas we seek waiting on ford to get back to them and if they are going to pay for the clutch to be replay ed in my 2012 ford focus.
The contact owns a 2012 ford focus. While driving various speeds, the vehicle stalled and the check engine and transmission warning indicators illuminated. The vehicle was taken to a dealer where it was diagnosed that the clutch shudder failed and needed to be replaced. The vehicle was repaired; however, the failure recurred numerous times. The contact also mentioned that several other parts were replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 81,220.
On august 24th, when driving on a major houston highway at 64mph, i lost all drive-train power. My check engine light and drive status indicator immediately started blinking, and i had no response from my throttle. I was simply coasting. Thankfully, i was able to safely take an exit ramp and pull into a relatively safe location off the major highway. I waited some time with the car shut off, and after starting it back up, the cel cleared itself and car was functional againafter leaving my car at tomball ford for a week, the dealership was unable to duplicate the issue, and found no record of the cel in the system. I was forced to pick the car back up from the dealership, and upon repeated inquiries from my wife as to whether or not the car was safe to drive, the service technicians would not tell her it was safe.on september 7th, only a few short days after picking the car back up, the same thing happened again during busy weekend traffic with my pregnant wife and baby daughter in the car. I had the car towed to my house, as the dealership was closed (it was a sunday). Upon starting the car later that day in my driveway, the cel again, cleared itself. I dropped the vehicle off at the dealership again, and the service adviser informed me, that once again, they are unable to duplicate the failure.this car has now shut-down twice on me, with my family in the car, on very busy houston highways. I feel incredibly unsafe driving this vehicle, and question my dealership's ability to fix the issue after they willingly admitted they've "never seen this failure before."i managed to record the transmission failure on video, which can be seen here: https://www.youtube.com/watch?v=jhxelgqmk1m.
Vehicle transmission jerky - more noticeable a few weeks after purchase from ford dealership va beach ford april/may 2016. Dealer said it had to learn driving style, they also updated some software in 2016 - provided no documentation for update - after update car seemed quieter. Almost 1.5years later the vehicle cut off on a back road with my husband and 5 year old daughter whilst in motion. Took it to a ford dealer overseas where we are stationed. In october 2017 they switched the tcm box, car worked way better. As of january 2020, the shudder/jerking has returned and we also now have door lock actuator failure, we had one before we found out it was a warranty repair issue and had a local mechanic repair one of the rear ones. Was driving and for some reason the driver's side lock would not hold to car frame. Dealer had to order the locks to replace on two front door positions. Not sure why they are not replacing all the locks. We have also told ford usa, ford usa europe representative and ford italy about the shuddering returning and they all sent us back to one of the other parties. I believe they don't care anymore since they are in the hole. When we asked ford usa for assistance told us that military autosource would assist in all service related issues. Even military autosource has backed out of trying to lift a finger to assist since this transmission issue is bigger than them. Looks like they have essentially began to cut ties with any car customer owners in the usa market.
New 2012 ford focus b/c i didn't want used car repairs. At 57.2k miles the transmission started to makes noises, automatically shift on its own sometimes to a crawl, roll backwards & lurch forward when stopped at lights/stop signs, no power up hills. The automatic transmission cost $1,000-$1,500 dollars but it drives like a clutch. My mechanic told me ford extended the transmission warranty to 7 yrs or 100k miles b/c of this. He gave me a copy from hotline archive 1) first perform the transmission adaptive relearns using the factory or equivalent scan tool 2) if these codes are p2831 and/or p2832 return immediately, it is likely there is an internal clutch issue. Note, there is a common concern of internal seals leaking fluid onto the clutch ford has increased the warranty on the internal seals to 7yrs or 100kmiles. Potential causes: internal automatic transmission 2) transmission control module adaptive relearn - confirmed fix summary: 3) replace automatic transmission. Prior to contacting my mechanic i called the dealership they were vague about the transmission problem. My researched identified other complaints for the same thing. The dealership told me that the parts are backordered 3 months nationwide but it's ok to drive the car including on the freeway & it won't hurt the transmission anymore than what it is. Later i thought what happens if it damages other non-transmission parts not covered under the transmission warranty - will that cost me out of pocket expenses - actuators/synchros/engine mounts, etc. Ford should have told us about this new european dual clutch/auto transmission technology before they sold the car. I think they knew about the problem at the manufacturing stage & still sold the cars. The 2012 ford focus should fall under the lemon act. This is wrong from a consumer & safety stand point - driver, passengers, other vehicles.
Driving ford focus on highway at roughly 70 mph. Car dash gave error saying transmission malfunction while driving. After error came up while driving, when i hit the gas pedal, nothing happened and i lost all acceleration control of vehicle. Ihad to coast to side of highway. Turned off car let it sit on highway shoulder. When restarted, the car moved but did not accelerate when i hit the gas. Took car to ford service center where they said issue was with tcm and clutch which caused the car to go into a neutral state while driving.
Ford focus se 2012 [xxx] purchased 08/25/2011. Since new, the vehicle shudder and shake because transmission problems. It was again on the dealer in may 2016 for 2 weeks, after having to wait 20 days for the parts to arrive, at pines ford in pembroke pines, fl. During this repair also, one of the engine mounts was found broke and the dealer and ford motor company refused to pay for the replacement and the labor, $ 250 dollars total. Really? for an engine mount? the dealership service advisor referred to the engine mount as a "tear and wear" part. Really? this is the first time in my life i have to replace an engine mount on a vehicle 65k miles old. What about all the shuddering and shaking to the engine and transmission component?since new, the car has been at the dealer in more than 8 occasions. In two of this occasions, it took at least 2 weeks to get the car back. The tcm has been replaced and reprogrammed several times, the clutch and or transmission in more than 2 occasions.the dealer service advisor has always tried to convince us that the shuddering and shaking is "normal" as he called. In two occasions the vehicle stall and refuse to come back to life until 30 minutes passed.during last month repair alsoa case was open with ford motor company on 4/28/2016 [xxx] was closed by [xxx]without our consent. Case is still open and valid. Car is a lemon, plain and simple.'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I purchased a new 2012 ford focus ev on june 7, 2013.twice (still in june), while driving at speeds approximately 50 mph, the "stop safely now" warning came on and the vehicle lost power.both times i was able to restart the vehicle within a couple of minutes.i made sure to note all the indicators to provide the ford service techs as much information as possible.when i brought the vehicle in to be serviced, the technicians professed no knowledge of the issue and contacted ford for support.they could not repeat the issue and the car had no log of the events.finally, i was told the problem was a faulted power control module (pcm).unfortunately, this part was on a national backorder for 6 weeks (probably as a result of the known problems).after the part was finally replaced, i was told that the pcm would not program correctly, and that the transmission control module needed to be replaced.end result, i have my vehicle back, just in time to take it back for a recall.at least it hasn't stalled ??. Yet.
In october 2013, my car started shuddering violently every time i accelerated from a stop, going around corners and going up hills.on oct. 22, 2013, i brought the car in to the ford dealership for diagnostics and it was determined i needed a new clutch.i was also told that this is a very common problem happening at the time with my make/model.the car was "repaired" and it did not shudder until almost exactly a year later in october 2014.the shuddering was exactly the same as previously - shuddering violently every time i accelerated from a stop, going around corners and going up hills.i brought my car into the dealership on march 25, 2015 and was told the transmission would have to be removed for repairs.i was also told that since so many ford owners are having this same problem, they are booked solid and cannot do my repair until middle of june 2015 (3 months from time of diagnostics).
My 2012 ford focus has a transmission clutch defect..my experience with the problem has been a rattle noise, during low gears, check engine light appears off and on, vehicle stalls as your driving, speedometer goes up when you are in park, and it causes the car to "flutter" in and out like it's about to shut off.i have had the defect fixed by the ford dealership three times.. I am now having take the car back to the dealership to be fixed for the fourth time. I just got my car back from being fixed again for the third time. That same day of picking up my car my son and i stalled out in the middle of the interstate three times! my son is 19 months old, as you can imagine i was fearing for our life.. Cars going 70+ miles an hour, going past you, while your stalled out in the middle lane.. I couldn't get out the vehicle with my son, because remind you, i couldn't get out safely, all i could do was hope the people behind me could see my safety hazard lights..this was not the first time i have stalled out in this car.. This makes stalling out number 6..i have a huge safety concern with this car. I don't feel safe driving it, especially with my son in the car.. I just want the dealership to replace my car.. I want to feel safe driving and i am terrified to drive mine.
Car stumblinhg, shuttering and hesitates.woodhouse ford replaced or worked on my transmission in 2017 but apparently the parts were either faulty or they did not repair properly.i do not feel as if i should have to spend the money to have a faulty part replaced again after just four years and considering this has been an issue in 2012 ford focuse's and ford is completely aware of the transmission problems i feel as if i a being ripped off. My car needs to be fixed for free along with the door latches that are currently on recall and the dealership refusing to replace them.
Transmition shutters and causes the car to stall while accelerating
The contact owns a 2012 ford focus. While driving 45 mph, the transmission failure indicator illuminated. The contact immediately pulled over and restarted the vehicle, but the indicator illuminated again. The contact was able to drive the vehicle home. The vehicle was taken to dean sellers ford (2600 w maple rd, troy, mi 48084, (888) 452-1292) where it was diagnosed that the clutch; however, the vehicle was not covered under the 100,000 mile warranty. The manufacturer confirmed the dealer's statement and did not assist. The vehicle was not repaired. The failure mileage was 101,149.
While driving down the freeway at 60 mph the inspection light came on and a message stating the power assist has faulted and requires maintenance.when i attempted to pull off at the next off ramp the car was extremely difficult to maneuver and i almost went of the side of the ramp.i had to struggle to get the car home.
Had the car for 10 days, went to start, and received a notice "transmission failure- service now"the car ended up getting towed, and needed new tms. Even after the fix, the car transmission drives awful. Car shifts at odd times, and has extremely slow pick up from a complete stock. Im terrified that something is going to happen to me while driving the car! ive seen over 1,000 other complaints about this same problem, and most of these incidents have happened while driving at high speeds. They are stating that the transmission fails and shuts down, causing the driver to lose power of the car. I don't know why that haven't fixed this, considering this could cause serious injury to someone, all because they chose to buy a ford. Im nervous to drive the car, because i fear the transmission will fail on me. Ford has agreed that the transmission is a problem, but they have not recalled it. Now im stuck with this car that im afraid to drive
The contact owns a 2012 ford focus. While driving low speeds and accelerating from the stop position, the contact heard loud noises. The vehicle jerked each time the accelerator pedal was depressed. The vehicle also roll backwards when in park and when the contact was exiting the vehicle. The contact also stated that the transmission was slipping out of gear and made a grinding clunking noise. The vehicle was taken to the dealer where it was diagnosed that the transmission slipped out of gear and the transmission control module needed replacement. The vehicle was repaired, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 25,116.
The contact owns a 2012 ford focus. While driving 40 mph, the transmission failed and the vehicle stalled. As a result, the contact crashed into another vehicle. There were no injuries and a police report was not filed. The vehicle occurred on several occasions. The vehicle was taken to a dealer where it was diagnosed that the transmission failed. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to a dealer where the repairs were unknown, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 80,000.
Brake light came on ,checked and fluid low in brake fluid container. This is justafter i month oil and service done on the car. Filled it and tow days later come on again.took to ford dealer in my town and they said it was a leak around the break pumpingarea. They wonted me to drive the car till the park came in . I insisted the give me a safe vehicle to drive.. . at the time i have also experienced a small jerking after i brake and take off again. I thought this was a break thin where related . But they where not. Called them and told them about the jumping has been going on almost within a mouth of purchasing the car. On march 24 they worked on it and said they had to reprogram the gearing in the trans mission. Picked the car up and it is better with the jerking but it is still doing it 5 days laternow .so now i feel this is something that needs to be taken back to them again andfixed right or i should be given a different transmission,mjs. I also hand a weather striping repaired on rear passenger window at the same time they worked on the transmission. And i november 2013 the cruse stopped working and had to be fixed . I have had this car 6 months and have had all this trouble.
Today's date i have called ford motor company and spoke with miss.chris id#2191199 around 10:53 am pst.with the given recent opened number was # cas16420379 to state the said problems and to se how we could possibly solved the said concerns we have.i have told, i have been denied or refused to have my vehicle to be re-serviced over again for the reoccurring previously fixed and serviced mechanical or electronic pcm related software or the hardware failures today's morning and i was told by one of their service advisor named as frank this vehicle can not be serviced any longer.because,this vehicle record's showing that the vehicle it is branded and/or salvaged and that it will void any kind of mechanical warranties and when i said this vehicle previously was serviced under the same condition and records and why can not be re-serviced over again for said previously fixed at your dealerships service department ? when i asked what has been changed from before and until now ? he did not give me a sufficient answer for my satisfactions. The transmission was operating in-properly and took the vehicle to the authorized local ford dealership in the city of costa mesa,ca-92627.checked it in to the service area and registered it with service advisor#7217 to mr.ned shortsleeve's cares for the said problems. And that we claimed the said issues we were experiencing.1-the check engine light comes on and stays solid on and when that happened the transmission won't operate properly 2-then they have placed the tcm the side door latch it may breakper the manufacturer's safety recall and was asked the dealer to replace the said door component and we were told the part it is not available and needs to be ordered so can be replaced. We will be called when the part is arrived but,we never been called.
The transmission is off. I have taken it 4 times to 2 different dealers, both did repairs the first time in, when i brought the car back with same issues both dealerships said there was nothing wrong with my car.the car shudders, stalls, the brakes grind and sometimes have to be shoved to the floor to work even going at a slow speed. The car stalls up hill at times and grinds as you accelerates. I know im not the only one with an issue with a 2012 focus.something needs to be done, someone needs to go above the dealerships head and force them to fix the issue.my car is under factory warranty still only has 22k mileage but they refuse to do anything after one time, though the problem is still there.
Dual clutch transmission in my car experiences shift hesitation, shaking when launching from a stopped position, and major transmission shuddering. Reverse gear also fails to engage randomly. Seems as though transmission torque dispersion is improperly functioning. Dangerous when pulling out into traffic lanes. Excessive transmission vibration while vehicle is stationary. Other issues occur while vehicle is moving on city and highway roads. Thank you for your help!
This is a ongoing problem with my focus. When accelerating from a stop the focus's automatic dsg transmission (in d) will quickly shift to a higher gear in an effort to minimize fuel consumption. During a stopped turn at a intersection this leads to a unsafe condition where commanded acceleration takes several seconds to happen. The problem happens like this: the car accelerates at a stop sign or parking lot. The car accelerates to 10-15 miles per hour. The driver lets off the gas during the "turn" part. The transmission shifts to second or a higher gear. The driver then commands a large acceleration - say due to oncoming traffic - and nothing will happen for several seconds. This is because the dsg transmission needs to shift sequentially into first and this takes several seconds. Also it appears that the powertrain is disconnected while this shifting takes place. When the transmission finally selects first the acceleration can be sudden and unexpected. This has happened to me several times and i believe it is a dangerous condition. It can be avoided by manually selecting first - then shifting to d when the turn is complete. The car jerks,shutter.jumps, misshifts, rattles. The car has been back 3 times and reprogram 2 time tbs,abs.pcm. This car is junk and need be fixed.
Since we purchased the vehicle, it seemed to stutter when trying to go from a stop.i was told that this is normal for this transmission.but on august 24th, the transmission started to have even more problems.first the vehicle was having a hard time accelerating past 20 mph.then it started jerking back and forth, lunging to and fro.it was not shifting gears like it should have, and it felt like it was going to stall, so complainant had to pull over to avoid an accident and allow fast moving traffic to pass.after traffic had passed, complainant turned around to go back home, jerking and lunging the whole time going less than 20 mph.after leaving the car sit for several hours, the vehicle started up again, and seemed to be operating normally.however now the vehicle is having a harder time going up hills, and has trouble coasting.feels like something is dragging it down.this could be very unsafe, as the problem is not predictable, and could potentially cause an accident.a 2012 vehicle with 39000 miles should not be having transmission problems already.
The contact owns a 2012 ford focus. The contact stated that the transmission would exhibit a loud noise when the gear was shifted especially when it engaged in third gear. In addition, the engine rpms would abnormally increase. The vehicle was taken to the dealer, who stated that the transmission was operating normally. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 10,000 and the current mileage was 37,701. Updated 11/12/13
The contact owns a 2012 ford focus. While driving 30 mph, the vehicle started to vibrate. The contact stated that the accelerator pedal was depressed; however, there was a hesitation before the vehicle responded. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the clutch needed to be replaced. The vehicle was repaired; however, the repair failed to remedy the issue. The manufacturer was not notified of the failure. The failure mileage and vin were unavailable.
I am filing a complaint against a 2012 ford focus se. The car has been making transmission noises that cannot be resolved for quite some time now and while driving on the 101 freeway, all of the instrument panel lights came on and the entire car completely shut off and no controls were working at all almost causing an intense pile up that could have killed my mother and i instantly. We were left in the middle of the freeway with not power of any use of controls until chp officers were finally blocking traffic from hitting us. This is the worst vehicle we have ever owned and ford should be ashamed for being negligent.
I bought as a ford pre-owned.i did not notice the transmission shuddering.after owning the car for about a week. I started noticing the transmission starting to get jerky.i contacted the dealership, and was told that they performed the update before i bought the car.they also stated that there was nothing that could be done because that is the way the new transmission are.it is not getting any better.if i could i would be trading in and getting another vehicle.
When lightly accelerating from a state of rest, the car hesitates when the gas pedal pressed, even when a little more pressure is applied. Then it unpredictably "kicks" into gear, forcing me to hit the brakes to accommodate for the sudden jolt. It also slides backward when releasing the brake on hills. None of these issues occurred severely in the first year after purchasing the car new.the symptoms became noticeable around october 2013, and has occurred since, most often in the lowest gears -- slowly backing out from a parking spots, stop & go traffic, etc. I had the car serviced at the dealership under warranty three times, and taken to another ford dealer for a second opinion.three days from receiving my car back from the dealership after the third service, the car continued to shudder and hesitate while applying pressure to the gas. Only this time i nearly caused an accident while reversing out of a supermarket parking lot. Usually it shudders when in reverse, but this time the car did not respond at all when in reverse and with light pressure on the gas.after about 3-5 seconds of light, even pressure on the gas pedal to inch the car out of the spot, the vehicle shot backward, nearly sending me through the store wall. Fortunately, no other vehicles or pedestrians were nearby, but this incident makes me afraid that the car is a danger to myself and others.
Happening intermittently after a complete stop, highway city and residential roadways the transmission exhibits what appears to be slippage causing a delay of the vehicle to move and accelerate in a manner that i would consider to be safe. This behavior goes back to 06/2012 at that time my transmission clutches were replaced and now again the same problem is happening. After taking the vehicle in for service on 02/01/2016 i made the dealership rep aware and was told it would be looked into. After picking up my vehicle i was told that the "transmission was operating normally at this time" i was also told that ford has an acceptable amount of slippage considered acceptable and my vehicle was considered "normal" i again explained that this defect occurred intermittently so a tech was not likely to encounter it in a test drive.i do consider this behavior a safety concern and this is the reason that i am filing this report.
Went to make a left turn and the car went into a neutral state and just revved up. The gear indicator on the screen was no longer there. After 15 or so seconds it reappeared and resumed normal function but the check engine light came on. Went to an auto parts store to have the code read and it said a tcm low shift point or something to that effect.this was at 60700 miles. After driving a couple of hours the check engine light turned off. Since then it has been happening randomly anywhere from days apart to a month apart. I have contacted ford assist and they said there is nothing they can or will do for me...
Lurching and uncontrolled shifting occurs with the transmission. It has left me stuck in the middle of a left turn because it doesn't shift correctly. Now i ran off the road while exiting a freeway because the power steering turned off in the middle of the turn. This has now happened 6 times randomly. It gives me a power steering fault. I have come close to being the cause of 3 accidents because of these two issues.
Second problem was at 45,000 miles when the transmission control module (tcm) malfunctioned. The car lost all power while riding down the road and left me stranded in the middle of the highway. The car would not shift into park and was stuck in drive. I could not get the key out or attempt to crank it because the transmission was stuck in drive. I immediately called the ford dealership and they told me that i had to get it towed and they would not tow the vehicle to the dealership and it would be at least two weeks before they could diagnose the problem. They ended up replacing the tcm module and i received the car back after 4 weeks.
Transmission having troublecatching all gears while driving
I have brought my vehicle into ford service center multiple times regarding the recall and replacement of my clutch because of stalling and faulty acceleration which has almost caused accidents on 2 occasions merging into oncoming traffic and also increasing an injury to my back problems by the jumpy acceleration. Ford dealer claims that the replacements are on such a high back order that they informed me to try back in "november 2016" and just reset the clutch programming for new memory and insists i drive it hard as possible. This is a safety risk for myself and other drivers .the specific recall is fsa title: transmission clutch shudder / transmission input shaft seal warranty extensionfield service action number: 14m01
The contact called on behalf of his son who owns a 2012 ford focus. The contact stated his son was driving to the airport when the vehicle stalled and failed to restart. The vehicle was towed to his residence. The following day the vehicle was towed to charles gabus ford (4545 merle hay rd, des moines, ia 50310) to be diagnosed. The contact was informed that the tcm needed to be replaced. The vehicle was repaired however, several months later the failure recurred with the transmission warning light illuminated. The contact stated that a message on the instrument display suggested that the vehicle be shifted to park. The vehicle was shifted into park, restarted, and driven to a nearby parking lot. The vehicle was then towed to the residence. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 66,000.*dt
My car jerks and shifts hard in gears in reverse it pulsates took to the dealer and they said it was the clutch although the dealerships states that it is a recall but my car dont fall under it cause i have 123k miles.i just got the car looked up the recall and on some ford website it say extended warranty until 150k
Hi my name is [xxx]purchased 2012 ford focus hatchback in north caroling parkway ford vin: [xxx]in the past received several safety recall.1) clutch grinding2) car rolling back when on incline3) system upgrade4) latch issuei have taken my vehicle to ford dealer for all of the above with the exception of item 4 - awaiting part.my concern safety - my car still rolls back on incline and clutch makes grinding noise and car jerks.i took into dealer to ask for a review of this continued issue.however i was told my car exceed the 100,000 miles my car has 138,000 miles. Ford will not review my car unless i pay.all the above noted are for known safety recalls which my thoughts are ford should want to ensure the safety ofthe consumer.i am not the only person with this type vehicle others have the same issue.reaching out to you please take exception and send me a recall notices for the car rolling back on incline and my clutch grinding causing car to jerk.other then the noted safety recalls that i deal with the car is acceptable.my history, i work for an automotive company as quality engineer and fully understand the impact of defective product and recalls.note: please understand i took the car in for the original recall; the car was adjusted, the question i have concern the adjustment was not a fix and continue to have issues. When my car was purchased, upfront i paid for all required services on the car and went to dealership within the arranged time for services.your support and understanding would be greatly appreciated.the date noted below is when i took the car to the dealership the issue is a recurring issue. Kind regards[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 ford focus. The contact stated that the vehicle sped up and slowed down independently due to the transmission. The contact stated that there was a hesitation when shifting from one gear to the next. Also, while stopped at a traffic light or stop sign, the engine revved while the brake pedal was depressed. The vehicle was taken to pat milliken ford (9600 telegraph rd, redford charter twp, mi 48239, (313) 731-6436) where it was diagnosed that the transmission control module (tcm) needed to be replaced. The contact stated that the tcm was replaced twice, but the failure recurred. The contact stated that the failure was intermittent. The vehicle was not included in nhtsa campaign number: 13v523000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
The contact owns a 2012 ford focus. The contact stated that while driving 65 mph, the engine began to vibrate and make a lot of noise. The vehicle was taken to the dealer who diagnosed that a part in the transmission needed to be replaced. The failure recurred. The vehicle was not repaired. The failure mileage was not available.
My 2012 ford focus continuously overheats. I've seen that the coolant reservoir regularly needs to be refilled. (now up to 4 times a week). I've had the car looked at numerous times and no one can figure out what is going on. I've replaced the water pump,thermostat,and there seems to ne no leaks anywhere. I'm at my wits end. This is a vehicle that me and my family use regularly when possible. It. This past week,(12/22/2020), the car overheated and steam spewed from under the hood while we were all in the vehicle. This happened while driving home on 125th st in nyc. While we stopped to get pizza,i noticed steam billowing from under the hood. Check it out and saw antifreeze spewing out from the firewall and leaking onto the ground.
The contact owns a 2012 ford focus. The contact stated that while driving at approximately 10 mph, the vehicle independently shifted into neutral. The contact also stated that the traction control and the check engine warning lights illuminated. The failure recurred on five occasions. The vehicle was taken to a dealer for diagnosis. The mechanic stated that the power train automatic control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 119,000.
The contact owns a 2012 ford focus. The contact stated that while driving at various speeds, the vehicle jerked as the accelerator pedal was depressed. The check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that 2 solenoids, valve cover and rf sway link needed to be replaced. The vehicle was repaired. A dealer was not contacted. The manufacturer was made aware of the failure. The contact referenced nhtsa campaign number: 13v523000 (power train) as a possible solution to the failure however, the vin was not included. The failure mileage was approximately 133,000.
The contact owns a 2012 ford focus. The contact stated that the vehicle failed to start. The vehicle was towed to an independent mechanic who stated that the automatic transmission module needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The vin was unavailable. The approximate failure mileage was 45,000.
Powertrain is slipping, car lunges forward when presses on brake, rolls when gear, and the powertrain light turns on.this is the second/third time that this has happened.
I've had multiple transmission/clutch issues and it continues no matter what temporary fix ford gives. I've had 2 clutches put in and multiple trips to the dealership for shaking and the car jerking and also the car wont shift sometimes and accelerates out of nowhere. Today, and the reason i'm complaining, my transmission started acting up and then my "transmission malfunction" light came on and and the car jerked and wouldnt shift and caused me to almost lose control. This transmission issue needs to be resolved. I inly have one picture but have all the service records
Got the fuel system recall last week and ford sent the dealership the wrong software. Car is parked in garage, scared it ill overheat and leave us stranded.
The contact owns a 2012 ford focus. While driving approximately 35 mph, the vehicle lost acceleration. The contact had to shift into park in order to restart the vehicle. The vehicle was towed to the dealer. The technician diagnosed that the transmission control module failed. As a result, the vehicle transmission control module needed to be reprogrammed. The failure recurred once. The manufacturer was notified of the failure. The approximate failure mileage was 51,000.
I have taken my car in for service 16-18 times for problems with the sync and the transmission since i bought this car. I have had both the sync module and the transmission module reset repeatedly and finally replaced. I have had the clutch replaced twice in two years. The worse incident and the reason for the second clutch was because the car's transmission failed completely while i was driving approx. 45 miles an hour down a very busy two lane city road. I was able to pull over, turn off the car and restart the car and got about 3 miles from home and it failed again. I was literally in the turning lane for my subdivision and it failed again. I had to have the car towed from my house. I was lucky i was not involved in an accident.ford refused to buy back my car when i requested it. I have copies of my service records as does cherokee lincoln ford of alpharetta, ga.
I recently submitted a complaint and received a purge valve recall from ford. The vehicle was taken in on sept 6 and repaired. On sept 11th i went to start the vehicle and it hesitated to start. I tried again it started and a notification came on stating transmission malfunction service now. I had my transmission fixed in october 2018 and still have had constant issues. The car still stalls and goes in and out of gears. The car hesitates when turning or pressing on gas to accelerate. After a recent oil change the employee tried to change my headlight as it went out and 4 bulbs later he determined the wiring on the vehicle is horrible.on nov 2nd my car hesitates to start and check engine light returns stating transmission malfunction. I brought the car into a shop and they thought to change the battery and pulled a code showing clutch position sensor in transmission.the passenger rear seat belt also has a malfunction. Im still paying on this vehicle and still have 11000 to go. Every year there is a constant issue. Im not covered under the warranty and when i was at the dealership stated the car didn't need work and wouldn't repair it. My biggest fear is driving with my children and the car stalls while turning and someone getting hurt. Ive spent thousands of dollars on this vehicle for the same issues within this transmission and ford doesn't want to fix it.
Oil leak from rear main seal leaking onto cluthes. The car rolls back on hills and makes flapping noises. Also, at times it starts and stops like it's not getting gas.
Tcm recall,i have had to take my car to the shop going on 3 times now for the same issue. My car is loosing power, hesitating to go into gear, and shuddering while driving. My radio is also turning off while driving and does not fix until i turn the car on and off. My transmission feels like its driving. I don't feel safe driving this vehicle and i have started the steps to file a complaint with ford. I want to drive a safer car i feel like im risking me and my passengers lives when i drive this car. I love it but i just want to feel safe and want to feel like my auto company cares about its drivers. Once when they first fixed the tcm i drove it off the lot and got a transmission error message and they had to come take it back to the dealer. When i pull off at a light my car shakes until it gets to 20mph then it still shudders a bit until it gets about 50 mph
I just bought a brand new 2012 ford focus and i noticed shudder or vibration when starting to drive. I looked at the internet and found a this a common complaint among ford focus owners. Please help us in compeling ford to do something about this.
Multiple issues car disengaged from transmission when on highway. Rpm shot way up but car not engaging to transmission. Had to pull over (coast) to side of highway with no power train. Required major dps6 replacement at ford dealer in park city utahinitially when purchased car would roll backwards when in forward gear, the car still does this and will all roll forward when in backward gear. Car still constantly stutters when moving forward from stop. Jerking motions. I called ford customer to complain and advised. They told me nothing could be done in 2012. I asked to put on record 'the car rolls backwards when in gear' when on any incline. There is children in my neighborhood! another complaint logged 2/22/17 1-800-392-3673 with ford. The tcm was repaired and a complete transmission overhaul was done in sunnyvale ca.
Vehicle is shuddering, stalling, and refusing to accelerate under power
The contact owns a 2012 ford focus. The contact stated that while driving at various speeds the vehicle would not properly accelerate and sputter. The power train clutch had to be replaced.the vehicle was unsafe to drive due to a faulty transmisson.on several occasions the gear could could not be switch and message "service transmission" had displayed. The vehicle was taken to the local dealer heiser automotive group(1700 w. Silver spring dr. Glendale wi) who diagnosed that the power train clutch was faulty and needed to be replaced. The vehicle was repaired and the failure was remedied. The manufacturer was notified of failure. The failure mileage was 16.
My wife purchased her focus new in 2012. We have raised concerns about transmission issues ever since, always being told there was nothing wrong. Finally, the transmission went out. We had it towed to the dealership and have been told that our car doesn't qualify for the extended warranty because something broke before the covered piece. While thinking over our options, an article came out in the detroit free press related to this very issue. The dealership has asked their local rep to get ahold of me. He has not and is now ignoring voicemail and email messages from the dealership. I have called ford directly and was told i would get a call back. I have not heard from them after 2 attempts.
2012 ford focus with 55,000 miles.driving on interstate at 60 mph and the car suddenly shut down. Weather was sunny and 84.fortunately, i was not hit and was able to coast to the shoulder of the interstate.steering and brakes worked fine.car will not restart. Turning the key is uneventful, no noise or action of any kind.there is electric, as i was able to put the windows down.waited 3 hours for a tow truck. I lost a days wage, have a tow bill and a car that will not work.thankful that my teen was not driving at the time.
2012 ford focus. Consumer writes in regards to parts being unavailable for transmission/tcm safety recall. *ld the consumer stated the dashboard illuminated "parking aid malfunction-service required". The dealer advised this was a recall and to contact the manufacturer. The manufacturer was contacted.
My ford focus automatic transmission shudders and hesitates when shifting.it has been to the dealer four times.there have been updates done to the computer.it still has the same issues.
Takata recall so i was told after having multiple problems with my vehicle after bob lowth ford selling me it that some parts are on recall and i have small children i don't want to put in risk if anything happens during the winter weather here in mn for insistence my engine light came on and it started feeling like it wanted to die out on us early morning around 7:30 am central time so i always try to make sure that my small children have blankets in case we die out in -20 weather.
On the date of the incident my family and i were getting on the highway headed to the beach, when i went to press the accelerator to merge on the highway the rpms went up but the car lost all acceleration for for about 5 seconds causing us to lose speed while merging. The car then changed gear really hard and jumped us forward almost causing an accident. The check engine light came on. This vehicle has been in 3 times now for transmission/clutch replacement. It will randomly shutter, hesitate, jerk and jump forward. On one other occasion it almost caused me to rear end a vehicle in front of me. The last time we brought it to the dealer upon picking the vehicle up for a dual clutch replacement i was told it would probably need to go back in soon and be replaced again. This is a known issue with this year and model and is unsafe
Our family took part in the recall campaign that was due to defective transmissions ford sold previously. (this campaign was not easy to discover). The car would stop in the middle of traffic randomly, and still does after the dealership applied the fixes ford suggested. My mother experienced total power loss twice and was almost in two accidents because of that. (the problem still persists). There are only 54,000 miles on the car and it is in great physical condition.
Takata recall transmission light come on lose reverse an drive clutch stick its an auto
My 2012 ford focus stalled in traffic. I was stopped at a red light and when traffic signal turned green, my vehicle stalled while attempting to accelerate. I had no power to moved forward. The needle for shifting of gears went all the way over to 8 &9. Transmission light came on. Vehicle continued to stall in traffic & transmission light stayed on.this happened on october 07, 2015.
Completely stopped accelerating, janky transmission and constant rolling when accelerating from a stop. I have never had any real issues or any warning lights come on with this car until it completely stopped accelerating while on the freeway with a two year old in my backseat. All of my lights/ ac/ radio still worked but the car wouldn't drive, it almost felt as if it was in neutral because the engine would rev but wouldn't move. I pulled over and finally got it started after a few tries. After i tried to start my car again when leaving the house later that day my car wouldn't even turn on. Again, the radio/ lights/ etc all worked fine, but the car would not start. When you try to start it, there isn't even a sound in the ignition when you turn the key. I had to get it towed and brought it to a close friend and very good mechanic who tried everything from resetting the key to unplugging the battery to trying to start it from neutral and nothing worked. So then he said it must me something electrical. They went in and saw there was loose wiring and fuses and once they tightened those up the car was able to start. He also found the kill switch was activated which is a safety measure with these cars when they get too dangerous to drive and he deactivated that as well. Once they got it running to test it for a bit it just shut right back off. He tried to put it in reverse and the dash would light up with a warning saying transmission not in "p" and we are now back at the beginning. There are still no warning lights on and with the car not recognizing gears we saw that it is a transmission issue. I still haven't gotten the car fixed because this just happened, but what i've read many people are having the same exact issue. Filing a complaint and taking it to the dealer! that is way too big and dangerous of an issue to have with no warning and only being at 60,000 miles!
Vehicle has faulty dual-clutch transmission with a clutch that needs repaired. Dealership refuses to fix it even though it's under an extended warranty. The car is part of the ford class action lawsuit due to the transmission. Vehicle is a safety risk to drive because they won't fix it and the clutch could stop working while driving causing a crash.
I can't drive this vechicle on the road because the transmission overheats and slips. I would be at a stop and it's in drive but does not go anywhere. My vehicle rollas back and almost cause a accident. Due to a faulty powershift dual clutch transmission. There is a class action law suit on ford but as a consumer i have to wait ten business days to even settle a claim. My life is in danger because i feel like a vechicle will hit me soon in the middle of a intersection. I need help from someone please. Im begging you ford has made no attempts to help me and i still owe 5,000 to pay it off. Which this vechicle is far to low valued. If anyone can help me with this issue asap.
The car shift hard when taking off at stop light it fill sometimes that the car can not go shift hard then go.
My vehicle is experiencing the known issues with the dps6 transmissions.this includes the clutch slippage and "judder" when shifting and i have also had my tcm fail entirely while the car was in motion resulting in the engine being shut down suddenly so all power was lost.because the engine shut down, i had no power steering.fortunately, at that time, i was on a rural highway and i was able to get off to the side of the road.the vehicle would not re-start and i had to have it towed to the nearest ford dealer for a tcm replacement.i have had 3 clutch and transmission seal replacements completed under their extended warranty program for this vehicle but i am now outside that extended warranty period so any further replacements will be at my cost.the mileage intervals between the clutch replacements were only 10,000 and 7,000 miles.some people change their oil at a similar interval. I am again experiencing a shudder during shifting in this vehicle and have been avoiding driving it for this reason.i hate to spend the money on a new clutch as i think it will be just a temporary fix and a very expensive one.now i read that ford knew about these problems before these vehicles were being sold yet they still put them on the market.this disregard for the safety of their customers is unacceptable and they need to do a lot more to make things right for those of us who are saddled with this breach of our safety and trust.
I was driving home and it started to shift incorrectly and luckily i was closer to home. By the time i had to turn into my driveway it quit shifting all together.my door locks do not lock, i've had to bungee the rear doors together. My mirrors do not work. Also the fuel gauge doesn't read correctly.
I was driving my ford focus one morning in reverse after pulling out of a parking lot. When i went back t drive and started accelerating the car didn't accelerate. I got the error light saying " service car immediately" i finally got the car home (thankful i was only a few hundred yards away). Car has since been incredibly shaky and sporadic with the acceleration. I had the car taken to auto zone for a engine test and was informed the car has been getting stuck in first gear. Its clearly something to do with the terribly designed transmission that ford did.
This is an ongoing issue with the dual clutch powershift transmission that has started shortly after purchasing the car in november 2014. When i take off the car shutters and grinds and sometime looses power. On multiple cases i have gone to pull out into traffic and the car randomly hesitates causing a risk to my safety. On feb 13th 2015 i was on the free way and the car locked in to neutral leaving me stranded on the freeway. I had to get it towed. Ford replaced the pcm but the problem is returning. I have taken the car to ford multiple times to have this issue corrected and nothing is being done to fix the problem.
My wife's steering wheel was turning when she was stuck at work...steering assist fault...service required came up on the screen...was on her screen. Https://www.consumeraffairs.com/news/ford-vehicles-with-steering-issue-recalled-062915.html http://www.arfc.org/complaints/2012/ford/focus/steering/problem.aspxhttps://owner.ford.com/tools/account/maintenance/recalls/results.htmlhttp://money.cnn.com/2018/03/14/news/companies/ford-steering-wheel-recall/index.html
Purchased car used and financed it and the second day the transmission started shuddering,getting stuck in low gear and almost got into an accident because it wouldnt go.took car back and had transmission replaced and the car does the exact same things it did before going out first time.
First incident traveling approximately 45 mph, as automatic transmission shifts gears, the transmission slips out of gear. Shifting to neutral and back into gear does not work. Pulled vehicle onto the shoulder, put into park, turn off the engine. Engine will not start, no crank. Let vehicle sit for a minute, retry starting, vehicle runs normally.next incident around 2 weeks later. Similar experience, but travelling approx 75 mph on highway. Required to pull over, restart vehicle. Check engine light on at restart and engine running at lower rpm than normal in all gears. Vehicle rests overnight, runs normally with no check engine light.subsequent incidents increase in frequency, without check engine light. Simply need to pull over, restart vehicle. Most frequently occurs while traveling on the highway at higher speeds.6th or 7th incident, about a month after the initial incident. Check engine light remains on. Vehicle service scheduled but not yet performed due to backlog of transmission service repairs at ford service center.
Clutch chatter at low speed, start off and shifting from 1st to 2nd, only seems to do it after its warm or under a load.
We have been experiencing on multiple occasions a transmission shudder and loss of acceleration during shifting.
My car has been having issues with the transmission that ford installed in the 2012 ford focus. The car shudders and hesitates on take off to the point of it stalling. The car has been in the dealership six times now. At this point ford is installing new clutches and i will have to wait another 1,000 miles until these new clutches brakes in to see if the issue persists. I have read in forums and articles that im not the only person having these issues. Please help in any way you can.
Issue with automatic transmission knocking and slipping at low speeds. I was made aware that this is a known issue, acknowledged by ford, but was told by dealership, my issue was caused by oil from real seal leaking onto trans. Mechanic saidtransmission knock may have caused oil leak but it is not covered.
I was making a left turn on a blinking yellow arrow. Seeing a coming break in traffic, where it would be safe to execute the turn, i began inching forward. When the car passed, allowing me to safely turn, i pressed the accelerator and the car did not respond. For several seconds, my car sat in the intersection with traffic oncoming, without moving forward. The type of hesitation has happened to me a total of 3 times between april of 2014 and august of 2015. In addition, the car handles roughly in low gear, making grinding noises, stuttering in changing gears between 1st and 2nd, and sometimes shaking the car. The transmission on the car has a service notice. I did take the car in in december 2014 for the recall, where it was tested and a new seal was installed. I drove the car for 8 months before experiencing the 3rd hesitation to respond. However, the grinding noises, stuttering, etc. Never did improve. I believe these cars is unsafe not only for the owner-operators, but also other motorists on the road who have no way of anticipating that a car pulling into traffic may intermittently fail to respond to the driver pressing the accelerator.updated 9/28/15 *ln
I continue to have transmission problems and i'm concerned that the problem involves other systems.i feel their needs to a complete recall on the powertrain and also an extended warranty offered.
Recently, on march 18, 2017 i was driving my car again on major roadway and all of a sudden the 'engine light' comes on in the car and the car comes to a complete stopped in the middle of me driving in which almost caused a major accident out of my control. I turned the car off and sat with my hazard lights on for a few minutes. I restart the vehicle in which the 'engine light' was still illuminated and the vehicle was barely moving upon acceleration. I was able to get it to firestone complete autocare located at 7320 elgin st, philadelphia, pa 19111. I asked them if they could check to see what the issue may be with my vehicle. They informed me that the transmission control module appeared to be failing again and that i should take my vehicle to the dealer due to the past recall. I did extensive research on this dps6 automatic transmission. Although, the transmission is supposed to be automatic, it actually operates as a manual transmission. The car drives like a manual vehicle. This issue is extremely urgent and operation of this vehicle is extremely dangerous due to the fact that you do not know what it may do next. Also, due to the fact that ford technicians continue to state that this issue is not fixable. At this point, i no longer want this vehicle and would like to know my options about full refund or option of another vehicle. I have also contacted lemon law in regards to these issues in which there are hundreds and thousands of others who have had the same issues with the same vehicle along with other models such as the fiesta. Consumers should be able to trust that a company would sell us a safe vehicle rather such a hazardous one. I am extremely concerned and am looking for an answer for my issues with this vehicle before this has to proceed to legal action.
Transmission was not shifting into gears, then the reverse went out..talked to 3 different ford dealers..asked about my warranty then said no recalls on this and out of warranty would be out of pocket..so i did have an outside warranty for repairs but they said nothing was covered..so i paid aamco to fix it..3500.00 and 2 months later i am at another aamaco (because of their warranty) the new aamaco place says transmission shot need a new one..about 5 grand..so..no we drove it back home and put her to pasture..i have all paperwork on all work done..and not done..but we travel for my husband's job..so my paperwork is home in tx..we are now in tn..for a few weeks.my car acted up badly , hot transmission, had to stop several times just to get it to the shop..also..would be great if it at least had a dip stick to check your fluids.also on first transmission work..we had to rent our motel room for 3 extra days waiting on the car repair to be completed. This after he had it a week already..i also have phone numbers and quotes from 2other people that would have worked on my car if they had the tools to work on a dual transmission.
Takata recall : i was on the interstate at almost a complete stop and started to accelerate and the car had a violent jerk and almost stalled out. It never completely stalled out and quit, but it threw the code for the clutch actuator circuit low and continues to jerk in the lower gears from 1st to 2nd. Around 25-30 and again some around 40-45..however, once it gets to 50+ the car is fine.
The contact owns a 2012 ford focus. The contact stated that the vehicle was unable to shift out of park. The vehicle was not taken to a dealer but was taken to an independent mechanic where it was diagnosed however the technician was unable to retrieve a failure code. The contact performed a to diagnostic scan and retrieved two unknown codes. The contact stated that one had do with the transmission control module. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 120,000.
The contact owns a 2012 ford focus. While driving 5 mph, the vehicle began to hesitate and an abnormal noise was heard. There were no warning indicators illuminated. The contact associated the failure with nhtsa campaign number: 13v523000 (power train). The contact called autonation ford mobile (located at 901 east interstate 65 service rd s, mobile, al 36606, (251) 202-2016) and informed them of the failure. The vehicle was taken to an independent mechanic who stated that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 115,000.
Driving on a city street whenit just would not go after a red light. When i did get it to move off of the city street to a parking lot it was hard to steer. All the lights started flashing. I could not lock the doors with my remote, would not start. I had to have it towed to my house. The next morning i put my code reader on the vehicle and found about 13 fault codes which i reset since then i have had multiple instances of my vehicle shutting down, hard steering and transmission not shifting or going into gear. Displays transmission overheating, transmission malfunction service now. Wont,t go into gear. Horn stopped working and withut doing anything it suddenly started working.
Transmission went to neutral while driving at 55 mph. Displayed warning that transmission overheated. Pilled on to side of road avoiding being rear ended by semi truck. Turned vehicle off waited 10 min restarted vehicle drove 1/2 mile back to dealership no warning messages. 4th time into dealership for transmission failure.
Transmission and clutch shudder on acceleration. Check engine light reads transmission malfunction. Multiple recall reprogrammings of pcm and tcm
2102 ford focus - have transmission skipping and also could not get the gear shift to go from park to drive . Was stick for 2 hours in the winter months until tow arrived.
The car tend to move backwards whenever i stop at a stoplight with a slight elevation.
Transmission started jerking, grinding and not shifting properly. Car has been in the shop 6-8 times in the last year.the latest issue with the transmission was basically feeling like it went out of gear and the car had no power.dangerous when it happens going down the freeway at 70 mph and in traffic.definitely a safety issued and needs to be addressed.from what i see online the is happening with many, many people who have the 2012-2013 focus with the dual clutch transmission.someone is going to get hurt if they don't recall this car or make arrangements for a new transmission to replace the current one.
For several months i noticed significant shuttering of the transmission when accelerating from a stop into low gears. Took the car to dealership for repair, per warranty extension provided by ford (field service action number 14m01). Several days after that completed service, the engine light turned on -- and was on and off over a period of approximately one week. The car also periodically jerked forward unexpectedly while accelerating in low gears, and the same unexpected movement happened occasionally when in reverse. I made a follow up service appointment during this time. Then two days before the service appointment, after filling the car with gas, the engine would not start. When turning the key in the ignition, the car shuttered violently with a great deal of noise. After calling a tow truck and resting the car for approximately one hour, the tow truck driver was able to get the engine started -- commenting that first and reverse gears felt unstable and unsafe. Car has since been towed to the dealership for a second round of service. Problem and solution are yet to be determined.
Ever since we purchased the vehicle brand new, the vehicle has shuddered and had transmission issues. For dis refusing to fix the issue. I was left stranded on the road because the tcm had to be replaced. Pcm and tcm have been reprogrammed multiple times and the clutch has been replaced in it 3 or 4 times as well. Ford keeps saying that this is normal and how it should operate the shudder and jerkign happens mostly when taking off fromastop like at a stop light
The contact owns a 2012 ford focus. The contact stated that the vehicle accelerated slowly on occasion. Other times, the rpms would race and the vehicle would jerk forward. The dealer stated that the body control module needed to be replaced. The contact stated that the dealer was not able to reprogram the computer to install the new part and had to re-install the old part. The manufacturer was notified and the vehicle was taken to the dealer a fourth time to have the new part installed. The vehicle was repaired, but the failure recurred. The sensors intermittently illuminated for the brake assist and parking aide. In addition, while making a right or left turn, the steering wheel locked intermittently more than once. The contact also stated that the clock intermittently shorted out and the time display was incorrect. The dealer provided an interim remedy and suggested that the contact turn off the gps. The interim fix remedied the failure as long as the contact used the feature to disable the gps auto clock manually each time. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 3,000.
I can spend the remainder of my day regurgitating all the issues those that have proceeded me have detailed or say this. I purchased the 2012 ford focus titanium (with everything) it's a great car on the inside and the engine for a 4 cylinder kicks @$$ since 2012 it has had major repair or replacement (not just software updatesx3) 4 times.... That's right 4 major transmission issues, 1 new transmission and several rebuilds.this transmission issue will ensure i never buy a ford again...!!!! final straw christmas 2015 driving down the street looking at the lights enjoying the cold weather, holidays, etc. Car slams (i mean literally we were thrown forward and our seat-belts locked in place) and the awesome sync screen displayed "seek immediate transmission repair"... Family and i spent the remainder of the christmas holiday in a rental. Only to be told "glad that did not happen to ya on the highway huh, it was only the transmission control unit that needed to be replaced"imagine what would have happened if i had been at speed on the highway!!! wtf?
The contact owns a 2012 ford focus. The contact stated that while driving at various speeds, the vehicle hesitated with the accelerator pedal depressed. The vehicle was taken to currie ford located at 2052 w morthland dr, valparaiso, in 46385 to be diagnosed. The contact was informed that the transmission was defective and needed to be repaired or replaced. The vehicle was not repaired. The failure persisted. The manufacturer was not notified of the failure. The failure mileage was 64,000.
The contact owns a 2012 ford focus. While driving at 45 mph, the vehicle started to decelerate. The contact coasted the vehicle to the side of the road and shut the engine off. Once restarted, the gear shifter failed to shift into drive. The failure recurred numerous times. The vehicle was taken to a dealer, but the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 68,800.
Transmission bucks, shutters, lags, lurches and slips. Often creates a serious safety concern. I almost hit people in a crosswalk one day when i tried to roll forward a few feet to the stop line on the street and the vehicle lurched forward. I have been pulling out in to traffic several times where it lags or slips and i've almost been hit. Ford tells me this is all normal.
Consistent oil leak; transmission lagging on shifts when starting out from stops; transmission not shifting properly
My purge valve is not working properly which has thrown my engine light to come on and when i put gas in it and start it up it stalls out on me.
The contact owns a 2012 ford focus. While driving and attempting to accelerate, the vehicle vibrated and failed to gain speed. The contact mentioned that the failure occurred intermittently and the vehicle had to be turned off and restarted in order to accelerate. The vehicle was taken to long-lewis ford lincoln (2551 john hawkins pkwy, birmingham, al 35244, (205) 989-3673) where it was diagnosed that the clutch and seal needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,000.
Was driving down freeway at 65mph. Rpms shoot past 5 and car accelerates on its own up to 80mph. Cars message screen read "transmission malfunction- service now". I was able to pull over to the left - as there was traffic. Was able to get off highway but could only get my car to get as fast as 30mph before the rpms were past 5 again. Ford replaced transmission computer module. Drove car for ~hour and a half next day. Car is jerking forward worse than before. Shaking in the transmission. Would accelerate ~5mph on its own. Happened 5 times during the duration. Doesn't matter if you're in motion or stationary - this car has a mind of its own and i'm scared to drive it. I'm positive had someone been in front of my on the freeway, when it accelerated to 80mph on its own, i would have rear ended them.
I purchased my 2012 ford focus on sept. 25, 2012.i have had problems with the transmission and clutch ever since purchasing.on 7/16/13 ford performed a computer adjustment on the transmission.on 7/9/14 ford installed a new clutch in the car.on 9/17/15 they reprogrammed the transmission.ford claims that the problems with shuttering on acceleration are normal operations for the car.they have also extended the warranty on the transmission because "on your vehicle, it may be possible for the powershift 6-speed automatic transmission to exhibit excessive transmission clutch shudder during light acceleration.this condition may be caused by fluid contamination of the clutch due to leaking transmission seals."they extended the warranty on the car to a 7 year 100,000 mile warranty for the transmission only.on 12-11-15 i was driving my car on very busy four lane road.i came to a stop at a red light, while attempting to turn left.when i tried to accelerate from the red light my car would not shift from first to second gear. The car would only accelerate to around 15 mph, the speed on the road was 45 mph.once i hit 15 mph the engine would just rev but the car would not accelerate or shift gears.i had to stop in the middle of the left lane and turn off the vehicle.after restarting the vehicle, it would shift from first to second gear with heavy shuddering.upon taking my car to ford for the 4th time they said that the clutch failed and that they needed a new clutch.this will be the second new clutch that that they have put on the car.the car currently has about 22,000 miles.this vehicle is unsafe to drive and ford is unable to find an appropriate fix for the problem.they are aware of the problems and have extended the warranty on the car but are not able to correct this issue.this car should be recalled due to the transmission issues.
I recently purchased a 2012 ford focus in may.i took the vehicle back to the ford dealership, to report a problem.however, the first thing the repair person did was give me a print out of what the car does.this car has no power, it shakes, and will not go,.i feel thatcar is trying to stall out.it is worst than my old 1998 ford contour.it rides better than this car and it is 14 years old.i am very concern about my safety with the car.in addition, everyone else and including myself, which is embarrassing, notices that this car does not change gears.it appears that it is stuck in one gear at the speed of 60 mph.i am very disappointed and afraid that this car may cause me to get into a car accident.i need help.what should i do? in addition, the warranty on this car is 60,000 miles or 5 years, which every comes first.
Purchased this vehicle in april. One week after getting it, i noticed the transmission "shuttering" before shifting. Took it in and had it fixed. Several other things messed up on this car such as the my touch system, "auto" up/down, as well as other minor things. After weekly going back and forth to the dealer, i noticed that the transmission is "shuttering" again while shifting gears. Also when backing up, the car jerks. Took the car back in again. Told me they could not find anything wrong with the car. Three days later, there is another minor defect in the car. Its like the car is falling to pieces right before my eyes. Transmission is a safety hazard as when i first noticed it i was entering the interstate and the hesitation (shuttering) of going into passing gear could have been a deadly disaster. This car is still under manufacturer's bumper to bumper warranty.
The contact owns a 2012 ford focus. While driving 10 mph, the vehicle inadvertently shifted into neutral. After several moments and depressing the accelerator pedal, the vehicleshifted back into drive. The contact mentioned that the check engine warning indicator illuminated and he was able to drive the vehicle home with no further issues. The vehicle was not taken to an independent mechanic or local dealer for diagnostic testing or repairs. The manufacturer was notified of the failure and informed the contact that the transmission was still under warranty. The contact received a class action settlement notice in the mail. The failure mileage was approximately 69,000.
I was driving on a four lane highway around 1030 pm..i started up a hill when all ofa sudden and i do mean sudden! lost all power to the transmission and if there had been a lot of cars on the road i could of been injured or killed.. I have had previous problems with the transmission shuttering rolls back when you come to a stop on a hill..
My 2012 ford focus sel has an issue where a yellow icon will come up on the dash then display another icon saying that there is a steering assist malfunction and that service is needed. The steering wheel will not move and literally takes all of your power to get it to move. After several times of turning the car on and off it will work but always comes up with that icon again. This has even happened while i was driving! this is a major safety issue! i am not trying to die while i drive my car down the road. Ford also replaced the transmission on my car about a year ago for a transmission recall after the car would shutter when going into first gear. Now, a year later the problem is happening again and just as bad. When my husband and i went to ford they said that the warranty was up and that they couldn't help me. It was either hit the road or pay $1,500 to replace it again! you're telling me that you put in a faulty replacement part and now expect me to pay out of my pocket to replace your mistake? that's hilarious!!when i turn left into my neighborhood while going across oncoming traffic, it's scary when my car shutters into first gear to the point where i stall in the middle of the road and almost get hit. Come on ford, get your stuff together! if you truly care about the safety of your customers like you say that you do, then protect us. Fix your mess and don't put dangerous cars on the road. Also, when people come back and say they are having problems that have even led to death again i say, fix the issue.
The contact owns a 2012 ford focus. When approaching a stop sign, the vehicle would roll backwards without warning. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 52,882.
This has happened multiple times, but on tuesday 3/12/15. My car has flashed transmission malfunction, parking aid malfunction, hill assist not working. My car would start, but would not go into gear. Two cops had to push my car to the side of the road since i was in the middle of rush hour traffic. I have had this happen on the interstate doing 75 and the car jumps out of gear and i can no longer go, so i have had to pull over and luckily restart the car and go. I also have been having issues with the car not starting this past week and it keeps flashing parking aid malfunction, service required. I have two young children and this is ridiculous. If this car causes us to be involved in a accident. This is common issues and ford is fully aware yet i do not have any recalls on my vehicle.
The contact owns a 2012 ford focus. The contact stated that the transmission slipped into neutral without warning while driving various speeds. The failure also occurred when placing the vehicle into park. In addition, the vehicle continued to roll while in park and jerked when applying pressure to the accelerator pedal. The vehicle was taken to crest ford (22675 gibraltar rd, flat rock, mi 48134, (734) 782-2400) where it was diagnosed that the clutch and seals needed replacement. The manufacturer was notified of the failure and informed the contact that the failures would not be covered under warranty. The contact found a letter online stating that ford would cover all transmission defects for the vehicle; however, ford refused to honor the letter due to the contact not honoring the july 19, 2019 deadline. The contact disputed thatclaim, stating that she called ford to make an appointment two weeks prior to the deadline. The contact had an open case with the ford manufacturer (case number: cas-22244671-k7c0k9) regarding this issue. The vehicle was not repaired. The failure mileage was 20,000.
Ford focus recall for dual clutch assembly: we have had the dual clutch assembly replaced 3 times and continue to have problems with the car not shifting into the correct gear, dragging, and shuttering.
I bought the car used in july of 2014 with about 23,000 miles. Shortly after buying the vehicle, i experienced the transmission making grinding sounds and shuddering during acceleration. Generally after the vehicle is warmed up and been on a drive. A reprogram was done and i went back to the dealership for the same problem a few weeks later. At this point, with about 30,000 miles, a new clutch and plates were installed. The vehicle performed fine for about 5,000 more miles. The shuddering and grinding noises have returned. The transmission has been reprogrammed twice since the new clutch.i currently have about 45,000 miles. Ford will only reprogram or repair the vehicle if the shudder is outside of a certain range and attempts how to explain this is normal. I am still under factory power train warranty but it is like an act of congress to get the issue resolved. This is a recurring problem and i have been to the various dealerships at least 5 times for help. The transmission will sometimes jerk and struggle to accelerate. Really concerned about my safety and others. I have had this issue from about september 2014 to the present day.
The contact owns a 2012 ford focus. While driving 20 mph, the engine revved, but the vehicle would not move forward. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was 20,200.
2012 ford focus. Consumer writes in regards to transmission stalling anda side door latch recall. *ldthe consumer stated after attempting to repair the vehicle on 3 different occasions the vehicle continued to stall.the parts necessary to complete the recall for the door latch were not available.the consumer requested a full refund for the vehicle.
Above said vehicles transmission considered to be a powershift transmission has issues of jerking at low speeds of 20 mph or upon acceleration. There is shimming and shuttering and the noise of what sounds like clanging metal parts. The jerking motion can be issue as the vehicle appears to lunge forward. Ford replaced the bands and clutch assembly but this issue seems to still appear on occasion. Ford advises vehicle is in normal specs and that this is the operation characteristics of this transmission. Not happy with this vehicle since i purchased but what options do i have ?
While traveling on a roadway while still mildly accelerating a vehicle crossed the center line as i decelerated and turned to avoid a collision the vehicle would not engage the transmission at approximately 25 mph after the on coming vehicle had changed its path.after trying to accelerate the engine revved.the transmission appeared to be in an upshift position prior to the incident and would not re engage until the vehicle was almost fully stopped.no one was injured but this could pose a potential problem had i needed to accelerate to change lanes to avoid a collision.the transmission seems to shudder at times and has had other issues with acceleration and deceleration.i did not yet contact the ford dealership.this is a 2.0 l engine with automatic transmission in drive and not in sport mode.
The ford focus 2012 is a true lemon! it runs rough jerking movements esp in low gear. It has lack of acceleration. I bought this car new and have had it to the dealership four times only to be told its all normal for the 2012. However i feel its not normal! my last visit i was handed a sheet filled with '' normal'' things to expect! the dealership refused to allow me to trade it back in. I wrote to the ford motor co and i only got a very nice lady who just kept saying oh i am so sorry. They along with the willis ford dealer in smyrna de acted like it was just me with this complaint. After viewing the pages and pages of complaints most like myself i can see i am far from along. What can be done ? so far i see nothing being done about this serious problem.
On 1/23/2013 at appox at 10:15 am i was driving to work! i was driving west bound 10 fwy! i was going about 75 mph in the fast lane. When all of a sudden the car speed drops to 30 mph in a matter of seconds, i right away turn on my hazards! but do to the fact that i was` in the fast lane it was very hard to get over safety as the car felt like it was going to turn off. I was very scared and afraid for my life i honestly thought that i was going to get hit and end up in the hospital.the thought of not making it did cross my mind. I tried pushing the gas petal to regain speed as the car did not allow me to do so. The rpm cage was going from 0 to 7 with in seconds. I begin to attempt to get the car over to my right shoulder towards safety. All i can see throw my rear view mirror and hear was all the cars that started honking at me, flipping me off, barely messing me as all the carshad to swerving around me. I begin to shake as it was a very scary feeling being inside the car while all you can do issee which car will me the one that's actually going to hit my car and the chain reaction that it could have caused. As i get over the four lane trying to not get hit by the speeding cars, the car turns off and i am now stuck in between the 10 fwy going west bound and the interchange to the 57 fwy going north and south bound. Now being stuck in the middle of these two busy fwy's i felt my life was in extreme danger as my mind didn't let me concentrate because all i my mind could pay attention to, was the rear view mirror as i seen the cars again swerving from hitting me and all i can hear again is the cars honking at me. Iget on the my cell phone and call [xxx] for help !!!!(husband) we called ford roadside service!!!! and the tow company was there with in 20 mins !!!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Driving on i-97 south at speed with cruise control engaged, the car suddenly "raced" and slowed down and accelerator did not respond to more power with cars and truck approaching from behind. Imanaged to pull over, compose ,myself shut down. Car then restarted and i continued on and then it happened again. I proceeded to dave's auto service in annapolis my mechanic who diagnosed that i need to go to ford dealer to re-set computer module or something tho that effect. Tomorrow i go to bob bell ford in glen burnie. Md to see what is the problem and get repaired.i was terrified at the sudden loss of power with approaching vehicles form behind at a high rate of speed.
Since purchasing this vehicle i have had consistent problems where i will pull out into traffic and the vehicle loses power. At some points, where the vehicle is stopped, the car shakes a lot! there seems to be an acceleration problem and it is getting much worse! i was almost rear-ended yesterday!
The contact owns a 2012 ford focus. The contact stated that the vehicle began to decelerate unexpectedly while driving on the interstate at 65 mph. The vehicle was taken to the dealer where it was diagnosed that the vehicle was safe to drive. Days after the failure, the key was inserted in the ignition and thetransmission malfunction and check engine warning indicators illuminated. The vehicle was not returned to the dealer to be diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was approximately 84,000.updated 04/20/16*lj
My car was always serviced by local ford dealership.yesterday my car would not go into reverse.i called the ford garage here in williamsport pa and the told me that they could not work on it until 9/1 as the man who dealt with transmissions was backed up.the man in the service department told me to have the car towed to the ford garage and if they get a cancelation they would work on it sooner.i called onstar and they arranged to toll my vehicle tomorrow.i bought my car new and never had any problems until now.i read all the complaints filed for this make and model and it seems i am not the only one with this drive train problem.
Had replaced part of the transmission the module. But now my car has transmission issues again.
I purchased the car used with 25,000 miles, shortly after the car began shuddering very badly and did not accelerate correctly. The problem progressed to a loud metal grinding noise, the clutch was deemed to be bad and replaced. Six months after the clutch failed again and was replaced and now a year later the clutch needs to be replaced again, making it the fourth clutch for a car with under 70,000 miles. Ford has extended the warranty so it is covered however the part is on back order for 4-6 weeks. Ford does not offer a replacement vehicle during this time. I do not feel safe driving this car with the transmission not working properly. This car also had the steering and suspension repaired within the first year of ownership.
After purchasing the car, it stared to have transmission issues.took it to repair shop.they reworked the front end and transmission.the computers on both the front end and transmission failed to sync together.this caused a total failure of the transmission. I had the transmission replaced only to have it fail four months later. The car started to jerk, jump forward and then stopped moving.the engine was racingbut the transmission did not work. I was left in the middle of a busy intersection and thankfully had people help me push it out of the road.it's back at the repair shop, again its the transmission module and transmission.!
The contact owns a 2012 ford focus. While driving at an unknown speed, the vehicle intermittently accelerated and vibrated. The vehicle was repaired under an unknown manufacturer recall, where the pcm and tcm were restarted. The failure recurred. The vehicle was taken back to the dealer. The technician diagnosed that the clutch needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact was informed that the part needed for repair was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 500.
The transmission shudders when shifting at low speeds. Also shudders when starting from a dead stop. Reported to the dealer several times but the problem persists. Dealer said that the transmission learns your driving habits. They disconnected the battery for a period of time and that seemed to correct the problem temporarily then it returns to the shuddering.
I purchased the ford focus on 05/18/2011. I returned the car to jim snead ford, waynesboro, va on 07/06/2011 as the transmission was slipping, the car was bucking, hesitating on acceleration at full stops then jumping into intersections. The mechanic agreed the focus was shifting hard, attempted to fix it, could not after following the ford hotline. It still shifted harder than expected.the mechanic decided to drive another new focus off the lot and wrote on my service invoice that the new car off the lot drove as rough as my car.the focus continued to be a dangerous vehicle jumping, bucking, hestitating then jumping out into traffic and i continued to take it back to mr. Snead who stated it was my driving, not the focus. I took that focus in almost every other month w/ the same complaints about the transmissionfor 2 years 2 months only to hear it was my driving, not the car.finally, the car was scaring me to death and i feared for my life and my two children that also drove the focus.i finally took it back to jim snead on 08/09/2013 after owning the new car for 2y & 2mo to trade it in for something safer.i paid $24,652.25 for that brand new focus and jim snead gave me a trade in value of $961.00 for a much safer car he said.i bought a brand new 2014 fiesta (yes, another nightmare from hell).i thought mr. Snead was a friend, a reputable business man.i bought 2 used focuses from him since the early 2000s & they were fine.mr. Snead knew my husband was ill in 2003 & i became a widow w/ two kids to raise.mr. Snead and ford knew about those dangerous vehicles and furthermore, in 814 days of ownership i lost $685.55 per month in depreciation and payments! i was a teacher for heaven's sake w/ his wife, mrs. Snead. He knew i did not have money to burn.next up--the focus i bought after trading in the focus.
The contact owns a 2012 ford focus. While driving various speeds, the vehicle jerked, lunged forward, and lost power without warning. The contact exited the vehicle and pushed it over to the shoulder of the road. The contact attempted to restart the vehicle and it turned on, but was towed by aaa to butler county ford (400 s main st, butler, pa 16001, (724) 287-2766). The dealer diagnosed that the control module failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure and provided case number: cas22179536. The manufacturer also extended the warranties until 150,000 miles. The failure mileage was approximately 91,000.
The contact owns a 2012 ford focus. The contact stated that while parking, the transmission slipped out of gear. The contact mentioned that the failure occurred a second time after parking in her residential garage and the vehicle went forward, crashing into a wall. The driver sustained minor injuries. The vehicle was taken to the dealer where the technician stated that the vehicle was working up to standard. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 8,000 and the current mileage was 12,000.
While driving on i-8 toward san diego i heard a engine revving up then transmission downshift suddenly. Engine lost a considerable amount of power/torque ever since. For example i can not accelerate in 6 gear @ highway speeds. Shift times sometimes are more then 2 sec apart which presents an enormous risk when driving in any traffic. Car has been to kearny ford for repairs multiple times since with neither ford nor dealer providing any fix and telling me that 'it's operating within normal limits'. I am driving a rental ford focus with approximately same mileage as my car now and it does not exhibit any of the issues i have. At this point i feel that my own safety and my family safety are being put at risk. I can not safely drive this car on anything but empty or almost empty roads.
Transmission shakes and grinds. Car rolls backwards on hills. Ford says this is normal behavior but having a car roll backwards on hills with an automatic transmission is a safety concern.
When excellerating the car shuddered shifting into 2nd gear, had loss of speed and check engine light came on.this continued until the car was shut off for several hours and then drove fine.this pattern of shuddering and not shifting correctly happened for 1 week until i was able to get an appointment with the dealership where i purchased the car.the transmission seal was replaced and after picking up the car, it shuddered and the check engine light came back on yet again.it was so bad that i was not able to climb a hill on the interstate and the more i pushed on the gas the slower i went and the rpm's climed to 5 1/2 which it has never done.with fear of blowing up the engine, i had to pull off the interstate and shut the car off for 5 minutes.i was then able to drive home and back to the dealership the next morning.the transmission control module (tcm) was replaced and the car now shifts fine.i had complained on several occasions of the shuddering and lack of shifting and loss of power on other occasions when getting my oil changed and was told that the tcm was calibrated to the current specs but it would continue intermittently since i purchased the car new in 6/2012. It was worse in very cold weather.i had received a letter from ford extending the transmission seal warranty to 100,000 miles and the tcm to 150,000 miles.this has definitely been a hassle and problem.ford did a crappy job of addressing it and should not continue to build cars with the duel ability of standard/automatic shifting.
While in columbus, ohio, caught in heavy traffic, uphill, a red "transmission malfunction!" light went on, and the car immediately started shuddering and lurching forward. I was only going 5 - 10 mph in traffic, but the car was also shaking and when i came to a full stop the rpms would go up and down
I have only owned this 2012 ford focus for approx. 6 weeks.it has been hesitating, sputtering, and jerking upon acceleration and when driving at low speeds since the first day i owned it.at first it was intermittent but now it happens most all the time. When i stop and take off it feels like it is going to stall out. When on an interstate ramp i feel i cannot get up to a higher speed fast enough.i took it to the dealer for service.the dealer said that they would need to drop the engine, replace the seals (there is leaking around the seals) and replace the clutch. And, the seals are on back-order for 2 to 3 weeks! they say it is safe to drive and to let them know if it worsens (how can it get worse). They may say it is safe, but i sure do not feel safe or comfortable driving this car.i have read hundreds of complaints from other focus owners on this same issue.ford needs to recall these cars and listen to consumers.this is a defect that needs ford's ownership. I have been in contact with ford and have a case number.thank you.
Purchased vehicle in june 9th 2012, after a week of driving i noticed a vibration when the car was shifting from a dead stop to second or even sometimes into third gear and reported this to bill knight ford. Service manager went with myself and wife for a test drive and said this was normal and if it persisted bring it back and they would try and resolved the problem. We took this back time and time again and was told ford was working on this problem, finally i insisted that this problem be repaired. I took my car in and bill knight replaced the clutch and this resolved the problem for about a month, when the problem came back it was much worse and it effected my gas mileage and the vibration turned into a heavy shutter at times. My wife started getting headaches and with her having surgery on her neck i started wondering if the ford focus was giving her the problem. I suggested this to the service advisor and he just did not even write this down. My wife has had 2 epidural since the first repair and i have talked with the service manager and sales manager about this problem. The sales manager wants me to trade the car in but i think this car should be repaired with a new warranty on the drive train or i be given a new car to replace the defected one. Ford should also pay for any and all of my wife's medical bills including pain and suffering, and my lost time from work while she was incapacitated. I really think bill knight ford should be put on notice for selling cars that they had prior knowledge that were defective.
Transmission shudders, especially on acceleration. The vehicle stopped on me recently; it took me about 10 tries before it finally let me move it out of reverse and put it into drive
On long trips (over 160 miles) with consistently high speeds, the engine torque and tachometer gauge level rises/whines, indicating a shift should be made in the automatic transmission, but the automatic transmission lags behind, causing the hover/forward stall due to engine torque, much like when you increase the torque causing the engine to "roar" before shifting in a manual transmission. This usuallyhappens while accelerating on higher speed roads and highways at higher speeds, usually 40-70 mph range and mostly when on a long trip w/o stopping, except for gas. Car is always in motion and there is no change in engine temp and no warning lights lit.this problem has occurred many times in the past 18 months.the date indicated was the most recent date.
The contact owns a 2012 ford focus. The contact noticed a strong hesitation and delay upon applying the accelerator pedal. The contact had to apply force to the accelerator pedal to increase speed. A mechanic inspected the vehicle, but was unable to replicate or diagnose the failure. The mechanic recommended that the vehicle be taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The failure mileage was not available.
I bought the car brand new (12 miles on it) and from the beginning it would make weird noises when i would take off or accelerate.i took it back to the dealership and they drove it and also heard the noise but said they could not find the cause and not to worry about it unless it got worse.i took the car back when it got worse and left it for an entire day but they did not have time to look at him.the car then started shaking and stalling out when i took off from lights and when going up hill.i took the car back and they had it for a week and said they had to take the transmission out and work on it and it should be fine.they said they are fully expecting ford to recall the transmissions.my transmission is now overheating when i am in slow traffic.it also rolls backward when i am stopped on an incline and accelerate to go forward.i have been looking online and this appears to be a major problem that is going to end up getting people hurt!
We began experiencing transmission "slipping" about 2 years ago, around 120,000 miles. The car shudders at lower speeds and when you go to accelerate from a standstill, it shakes like the car is going in and out of neutral. We looked up the issue and it appears to be a big problem for fords everywhere but we were told we were out of warranty. The dealer offered to do a transmission fluid flush to see if that would help, but unfortunately it didn't. Our next step would need to be a new transmission.we recently took the car back in to the dealer because we had seen a memo from ford that they were fixing cars like ours if they showed up to a dealer between 7/12-7/19. We took the car in on 7/19. We called ford customer care (as directed by the dealer) to open a case # so the dealer could perform the special repair and still get paid. They denied the dealers request to fix the car and i had to call ford customer care back to ask about the memo that said they were fixing cars that showed up between 7/12-7/19. I told them it had been dropped off and the repair order opened on 7/19 to which they said i was out of warranty. I continued to ask about the memo the dealer had shown us, but instead they continued to simply say i was out of warranty. Now, after several calls to the ford customer care team, they say they don't have an answer yet but the supervisor will call me back in 2-3 business days. The car is still at the dealer and i haven't had a car for almost a week, as they have not been instructed to fix it yet by ford. The dealer has been very nice and helpful throughout the whole process, but ford has been incredibly frustrating and won't follow through on the original promise they showed the dealer in the memo. Every time i call they act like they never sent that memo.
Car hesitates and shudders before pulling off from a complete stop. Create a tin rattling noice when make turns too fast. The hesitation is too dangerous.
I purchased a used 2012 ford focus hatchback in october 2012 that had 29,000 mile on it at the time.i drove the vehicle up to 39,000 and the power steering failed as i was initiating a left turn across traffic.i looked down to see the power steering assist fault error message.the car was out of warranty at that point, and i was out 2,000$ in repairs.i have seen that ford has recalled other vehicles for the same issue, just not the 2012 focus yet.in october 2014, i found the hard stuttering upon accelerating and then i received my first recall notice.a new tcm was installed, reprogrammed, along with a new clutch.about two weeks after that the clutch failed and i had to bring it back in for repairs.about 6 months after that i was driving on the highway at around 70 mph and the dashboard lit up with a transmission malfunction, service now error.i took it to the dealership and they replaced the tcm again and reprogrammed.in august 2016, the car is now at around 65,000 miles.i was driving around 40 mph on a busy city street when i received the transmission malfunction, service now error.i just got the car back from the dealership yesterday, the 4th time, with a new tcm that has been reprogrammed.this car is unsafe, and ford is aware.the technicians i have dealt with all know the exact issue before i explain it to them.i asked for a complaint line, or any options for consumers in my position and was told by both the dealership and the ford customer service hot line that there are none.i asked the technician at the dealership if they knew they were handing me an unsafe vehicle, and he shook his head then stated he wished there was something they could do but i am out of luck.
I have a 2012 ford focus, vin # [xxx] that i purchased new at ford dealer in, az. August of 2012. Since then i have had it to 3 different dealerships for transmission shudder, cavitation, and shifting issues while in motion on in city. The transmission shifting issue persists to this day. I also have full documentation and repair invoices.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 ford focus. The contact stated that the vehicle failed to shift out of first gear and failed to start. In addition, the check engine warning indicator illuminated. The vehicle was towed to an independent mechanic who stated that the transmission control module needed to be replaced. Thecontact called mac haik ford (r0333 katy fwy, houston, tx 77024, (713) 932-5000). The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: cas-2244251-n1m5d1. The contact was informed about the extended warranty. No further assistance was provided. The failure mileage was 123,000.
I purchased this ford on sept 22, 12... It had 83 miles on it.. I am the only owner. Since then its been in the dealer for service over 10 times.i am on my (3)third clutch system to stop the shutter and loud noises it makes. The last clutch was installed on sept 23, 14. And after a week its back to its same jerking/shutters and the noise is loud when you make turns. Its really nice when i try to get a buyer to test drive it. I pray it does not make a noise during the test drive.and, the front shock suspension made crunching noises at low speeds on un-even road surface. (like driving in and out of drive way and in parking lots). And, the way to fix the front suspension.... The ford service tighten the front end down. And. Believe me you feel every impact of the bumps. Ford put out a paper that the service people gave us the 1st time we when it. The car needs to learn your driving patterns. And the most resent one is the car might drive like a manual/standard car- with jerks.. And make noise. This is the transmission.this would be nice to have this info. Handed to me before i purchased the auto and then i could make a good choice is this purchase. But the information was given to me when i had issues with the ford.any, buyer read other drivers comments. And, if you really like to buy the ford focus. Get the manual one. It has no.... Issues because you shifting manual transmission. And not have the issues with this auto clutch. And, the 2013 to 2014 have the same issues as the 2012. Ford just can't get the problems fixed or they don't want to correct the issues on the focus..
Takata recall. Transmission control module(tcm) ford recall fsa 15b22. My vehicle would struggle to shift into second and third gear whenever i was driving, so i took my vehicle to a ford dealership for the tcm to get reprogrammed, as per the manufacturer's recall in june 2016. It seemed to help with the harshness of the vehicle's shifting, until friday, september 23rd, 2016 whenever i tried to get my car to reverse and it acted as if the vehicle was still in neutral. It wouldn't go in reverse and my check engine light was now on. The shifter was in reverse correctly, and the reverse lights came on but the car went nowhere. My ford dealership told me to drive it up to the dealership so they could look at it and diagnose the problem, so i did. It overheated three times in the 45 minute drive up, despite cautious driving. I had to have it towed to the dealership, which was not covered by ford in any way. The dealership service department told me that my car would be diagnosed later that day (monday, september 26th) and any necessary parts would be ordered by the end of the day. I hadn't heard anything back from them in over 3 days so i called for an update. They confirmed that the problem is the tcm and it needs replaced, as the "reprogramming" they did in june 2016 was too little, too late. The problem is that the tcm is heavily backordered, so the factory isn't even shipping our any tcm's until november 4th, which mine might not even be included in that shipment and it is "highly likely" that it will be closer to christmas before i get my car fixed and returned to me. To add insult to injury, they are refusing to provide me with a service vehicle, so i don't know what to do for the next 3 months that my car sits at their dealership awaiting its part. How am i to get to work? pick up my son from school? get gtoceries? i'm an only parent and cannot be without a car.
I was leaving from the bp gas station from wayne sullivan dr in paducah, ky i had drove from ledbetter which is 10 mins outside of paducah and when i started my car to leave gas station pulling out into busy intersection i went to accelerate and my car would not go any faster than 10mph with oncoming traffic behind me and my 5 year old child in the car with me. I had reported transmission problems before they put computer to adjust it but told me slippage and jerking would be normal due to the type of transmission. My car has always rolled back on steep hills also.
This is an update to report filed 1-4-15 (nhtsa id #10669989). On 1-6-15 we had our 2012 focus serviced at a dealership for a serious transmission failure described on previous report. That dealership performed "adaptive learning strategy and cleared all the codes". Verbal summary of the problem from the service advisor was that the computer had been confused by a change in transmission demands. We had taken a day trip into hilly, congested san francisco. Our typical drive is small town, country highway on relatively flat terrain. The computer did not know how to behave with different traffic conditions and terrain. After that servicing, all seemed fine until a couple of weeks later on 1-23-15, when the car lost power at a 4-way stop. I hit the gas pedal on green, but the transmission wouldn't engage properly, although the engine was revving--similar symptoms to last time.after multiple attempts, the car was not able to reliably engage, only sporadically, limping through a few intersections. Eventually, i pulled over to the side of the road, and shut the engine off. When i tried to restart the car, the engine would not even turn over.i decided to use ford roadside assistance again, to have the car towed to the dealership we had purchased the car from. The advisor at that dealership saw the wisdom of replacing the transmission control module (tcm) and programming it. As of today, 3-9-15, odometer at 45,556, we have had no additional symptoms and the car is running smoother than ever, even since new. We still need to test the car on san francisco hills and mountain driving, however. My advice to others is to insist on a replacement of the transmission control module, seals and program at the first sign of this kind of problem. Don't let them merely perform the " adaptive learning strategy and clearing of all codes" on the old tcm. That did not hold long in our case.
My vehicle lost all power in regards to acceleration and deceleration on the freeway at the speed of around 40-45 mph. I had to coast over two lanes and almost got rear-ended. The rpm would rev up but no power. Restarted car and problem went away. Next day had tcm flashed as part of recall. Two days later had the same issue only going 60-65 on freeway. Transmission went haywire and had to coast over and almost got rear-ended again. This time car wouldn't restart for about 2 min. No power. Engine revving and complete loss of power twice and i feel this car is a major accident waiting to happen. I do not feel safe while driving not knowing why my car is losing power even after the so called software fix.
My car shutters and shakes when i'm accelerating. Going from a dead stop is the worst. I've taken my car in and there is no resolution as of today. Ford knows of all of these issues and knew of them before my car was manufactured. My extended warranty runs out next month and will be on the hook for any future damages to my car.
My car started making a strange noise then it began to jerk now it won't go into reverse. Transmission warning light came in i can't drive it.
When turning to make a right turn the front of the car makes a metal on metal scraping sound (intermittingly) also the transmission doesn't seem to always kick in when after coming to a complete stop the car shakes as the gas pedal is pushed. I've brought it to the dealership where i bought it and they keep telling me nothing is wrong with it, it is just how the car operates.
Car shutters and stalls.not much power.had tcm repaired and the dual clutch multiple times.
The contact owns a 2012 ford focus. The contact stated that the vehicle failed to start. The vehicle was taken to the dealer twice where the transmission control module was replaced. Weeks later, there was an abnormal noise coming from the radio and it randomly failed to work. While driving, the steering wheel seized and the contact had to apply force to the steering wheel each time the failure recurred. The contact also mentioned that the eps warning light illuminated. The manufacturer was notified of the failures. The approximate failure mileage was 103,000.updated 11/12/15*lj, updated 3/20/18updated 5/16/18
In the summer of 2019 my air conditioning stopped being cool. I had to replace the whole air condition as it had a hole in it. Then in july 2020 my transmission just died. It started to slip and immediately stopped.i had to replace the whole thing.when ifirst bought the car i took it back to the dealer twice complaining about they way it shifted. They told me there was nothing wrong.it's a new kind of transmission they said. I put up with it all the time, thinking i couldn't fix it. Not that i've replaced it at 69k miles, i realized that's not right.
While driving car jerking, rpm going high, speed slowing down. Warning transmission hot pull over as soon as possible. After sitting on side of road for 30 minutes (car said to do so for 8 minutes) car didn't want to crank, reverse not working and few miles down the road warning again, entire time sputtering and jerking. Very unsafe in traffic and almost rear ended several times due to the vehicle acting awful. This first happened on major 4 lane hwy and again on secondary hwy. After checking on line it states it may be a volunteer recall at ford. After reading more into it found out ford does not want to claim problems with transmission although there are over 2600 complaints. Guessing it will take an accident and law suit to make them wake up at ford. There has been memo's from ford but they are now saying nope didn't happen. If something happens to my child while driving this rest assure i will be going after ford. Can't afford to trade it off and sending him to college. Now car is not wanting to crank up and run after sitting several hours. Finally cranked and still jerking and loosing speed with out warning. Almost in wreck again.
My car has 75,000 miles on it. I'm 6 months pregnant, driving on the interstate, when the vehicle's transmission starts to slip. During the slip, a "transmission malfunction. Service now" light comes on and my car proceeds to lock up and stall at interstate speeds. Three different cars almost crashed into my own before i could get safely to the shoulder. Why is this happening to a car less than 10 years old,at 75,000 miles?
This car has been a lemon.ford has attempted to "fix" the repeated issue i am having with this car stalling out unexpectedly due to transmission failure.ford replaced the tcm but the car still is unreliable.the service advisor at the o'meara ford in colorado told me that this car is a lemon and that he has not seen a product from ford this bad in many years.he also said that he has advised his family to not ride or drive one of these cars as they are unsafe and dangerous!this car has stalled out while i am trying to make a left turn, in the middle of the highway, and in many situations that have compromised my safety and the safety of my fellow motorists.i feel that ford needs to buy this car back and replace it as it is clear that this car can not be fixed in any lasting way.i ask nhtsa to please step in and investigate these dangerous cars before someone gets killed!i absolutely hate my ford and will not by another.
While driving in stop and go traffic, my cars engine light came on, as i was accelerating to move forward in line a warning stating the transmission is overheating pull over safely for 8 minutes. This is the fourth time something has went wrong with the transmission since buying this car in september of 2012. The first time this happened i was driving on the interstate going 70 miles per hour and i didn't have anytime to pull over safely, i had to coast because my car was running but would not go forward. That happened in december of 2014. Then two weeks ago i was again in stop and go traffic and the engine light came on and the car would not move forward, but no warning to pull over safely. I have taken the car to two different ford service centers and though my car has codes stored they state it is how i drive or that an update was needed. When i ask about the car just stopping with the transmission overheating they say it is a safety feature for the transmission. In most circumstances this would be great but when this happens in a situation where the car can't or won't make it to pull over safely then someone is going to be seriously injured. I am very unhappy about the way my car repair has been going especially since i bought this car new and to tell me it is just the way the car runs or it needs an update and that will take care of it is ridiculous. Someone is going to get killed driving this vehicle and i pray it is not me.
The transmission clutch had a recall. It was repaired .14,000 miles, 2.5 years later the same problem arose.ford denied anything being wrong with it. Took it into dealership for a different recall and the slipping occurred again which wasnā€™t there when previously taken in. When bought car, salesman stated that was the normal way the car ran.
Transmission has been jerky, shaky, jumps into gear. This has happened periodically since i have gotten the car and has gotten progressively worse.most recently, whenever it shifts around 20 mph there is a terrible grinding noise along with a shudder.brought my vehicle into hudson ford in hudson, wi on august 15, 2014.dealer stated there was a transmission leak and seals were defective.they replaced seals. I asked if there was any damage to the transmission and they said no. On monday august 18, 2014 i called the dealer back to let them know the grinding noise was still present, not all of the time shifting but it is still occurring.dealer said to "give it a thousand miles and call back if it still happens because new parts need to lubricate and beak in."i am not sure how true this is because there are metal parts grinding, not the seals replaced" i find it hard to believe there isn't more wrong with this car with grinding metal noises present.this is a danger to myself and others should the transmission fail on the highway or it jumps into/out of gear and a hit a car.there are so many complaints like mine. Ford needs to provide total transmission replacement or buy these cars back.
The contact owns a 2012 ford focus. While driving 20 mph, the vehicle stalled and the check engine warning indicator illuminated. The contact stated that the transmission was replaced, but the vehicle shifted roughly after the repair. The vin was unavailable. The failure mileage was 54,000.
Shuddering felt when leaving a stop sign; shaking on acceleration
Took to a mechanic and he stated the transmission needs replacing.my vehicle was hesitant while driving
On multiple occasions my 2012 ford focus got stuck in park and would not shift into drive.the steering wheel would not turn. The shift stick would not move from park back into drive. The electrical lights 'p n d s' turned off on the dash.when i pushed on the brake the car would not shift back into drive.last night it happened in the middle of rush hour traffic at a red light.i turned the car on and off several times.the dash board lights would come on , but 'p n d s' remained unlit and the car would not shift back into drive.after 4 or 5 times of turning car on and off and opening and closing the door (this affects dash board lights some how).the lights came back on and the car would allow me to shift back into drive while pushing on the brake.
The contact owns a 2012 ford focus. The contact stated that while attempting to reverse out a residential driveway, the power steering seized. The vehicle was taken to the dealer, where it was diagnosed that the transmission shift needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 118,000.
This car has been horrible since the 1st week i bought it brand new off the showroom floor.the car shudders as i go in reverse, or if i press down on the accelerator from a stop.i've been in and out of the ford repair place more times then i could count. They have replaced the whole clutch assemble with no improvement.in fact it has actually got worse, and now i do not feel safe in my vehicle.i will go to accelerate across an intersection an it will shudder, does not move, and makes grinding noises.i have contacted the dealership, and they want to replace the clutch assembly again.however they could not promise me that this would resolve the problem.i only have 18,000 miles on this car and i absolutely hate it! on top of all of this they can not even get me in to repair it because there are so many focus' that are having the same problem they are bombarded and my appointment will be some time in 1/15!!!!!!!!!!!!!!!!!!!!
The ford focus transmission/clutch system is dangerous to both the operator and other drivers on the road. All ford focus/fiestas with the dps6 transmission systems should be immediately recalled and removed from united states' roadways. The owners of these vehicles should be reimbursed the cost they paid for the vehicles at the expense of ford motor company. The inconsistencies in acceleration and maintaining gear are endangering lives. The longer these models stay on the road, the more likely they are to fail. Since ford is no longer replacing/repairing these issues, people are being forced to drive defective cars that can fail without any notice.please do the right thing and recall these vehicles immediately. My vehicle has had the clutch system replaced 5 times in only 62,000 miles. The transmission is now slipping again but ford refuses to repair it further. I am now driving a vehicle that is considered dangerous.
My car is vibrating and will not accelerate at times.i have been told by ford that there is a faulty clutch and seal that needs to be replaced.it was a part they were aware was a problem and they extended the warranty to 7 years but we are past that time now so they will not cover the repair.the car will lose forward power at any given time.
I purchased a 2012 ford focus sel last year.i have had continuous problems with the transmission since purchasing this vehicle.when taking off (shifting from 1st to 2nd gear), the transmission makes a shuddering noise, the vehicle fails to accelerate, and the car bounces as it struggles to shift gears.i believe this problem is well known to ford since numerous consumer websites have customers with similar complaints. Soon after purchase, i had it back in the service department.i had a technician drive around with me.the technician stated that everything was normal and that the clutch plate just gets dirty by too "gingerly" accelerating.he walked me through how to power brake (holding down the brake, flooring the gas pedal, and then releasing the brake to quickly accelerate through the first 3 gears).this appeared to help for a day or two, but i find it hard to believe that this is the solution for a $12,000 certified pre-owned vehicle that i purchased.i recently received a recall notice claiming that the tcm software needed to be updated and that the transmission warranty would be extended.i had this upgrade completed with no improvement to the situation.the technician that i spoke with said the upgrade will probably not help the shuttering.he suggested again that i give it more gas when accelerating.he said something about it being similar to a stick shift stalling when not enough gas is applied.this does not work.i give it more gas to no avail.i have also recently seen where a class action suit against ford for similar complaints from customers.my 17 year old daughter frequently drives this vehicle and i feel it is a safety issue that needs prompt attention.i have been a loyal ford customer for many year. Please let me know what resolution you have for my complaint.
The contact owns a 2012 ford focus. The contact stated that while at a traffic light, the vehicle independently down shifted and vibrated abnormally. The contact continued to depress the accelerator pedal but the vehicle failed to respond. The vehicle regained speed as the contact coasted along the highway. In addition, the vehicle would roll backward whenever stopped on an incline and would begin shaking, causing difficulty in controlling the vehicle. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly needing to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure and current mileage was 30,685. Updated 4/22/14updated 04/25/2014
In may of 2012 my car had the transmission completely replaced after being in the shop for 6 weeks. The cruise control would stick on and not shut off. The power windows and air conditioner both decided not work at the same time. I have had the struts replaces before 10,000 miles. The gas mileage goes from 14 mpg to 33mpg randomly. The car likes to roll back and not go into gear when driving. I replace tires every 6 months because the car eats my tires up. My favorite problem is loosing power when driving. I have kept all papers regarding the car in the shop. My first year of owning the focus ford paid for my rental car to be driven 17,000 miles due to my car being in the shop. I have asked for help with this car for 2 years with ford to be told i need to learn to drive.i am driving a car know that completely looses power all the time and the transmission sticks. I have had to wait 3 weeks for an appointment on nov 3 to get these issues looked at. My car is far from safe and i have expressed to ford i feel this car is going to kill me.i spent 30,000 miles driving this car when in fact i shouldn't had. The dealership can never find a problem on my car. The gas also can only put 10 cents of gas at a time in or gas likes to pour out from the bottom. Sometimes the gas knozzle can't fit in the gas tank because it closes up. Once again ford couldn't find a problem. I call the dealership and ford customer care each time there is a problem.
The contact owns a 2012 ford focus. The contact stated that while coasting downhill at 20 mph, the vehicle down shifted and was close to stalling. The contact depressed the accelerator pedal to prevent the stalling but the vehicle then accelerated independently and crashed into another vehicle. A police report was filed however, there were no injuries. The vehicle was not taken to a dealer for inspection. The manufacturer was not notified. The failure mileage was 35,000.*updated09-18-13 the consumer stated the vehicle was declared totaled.
My ford focus shutters and does not accelerate properly. I have had my dual clutch replaced by ford 2 times and the problems persist. Now car is now out or warranty with 120,000 miles and now ford claims it's my problem. I first got my clutch replaced at 60,000 miles, then 85,000 miles and the problems keep reoccurring. My car can't accelerate without shaking and shuttering and it poses a hazard when in traffic. It is unsafe and ford has refused to actually fix the problem over the past 5 years.
My husband and i purchased our 2012 ford focus back in june 2012. When we got the car there was 28,000 miles on it. The next day it was in their shop due to the transmission. It felt like it was not trying to switch gears causing our rpms to go real high. The mechanics said nothings wrong because no lights were on. So months pass it was right back in for the same thing. Well they said they put a fuel throttle box on it and it should fix the problem. So after they "fixed" the car , we still noticed something wasn't right, so we continued to drive the car. Our engine lightkept popping up so we took it to the car lot once again and they said it could possibly be an emissions problem. Well just a few weeks ago, i noticed the car was acting real funny, it didn't want to go into drive, and kept stalling. So on my way home i got on the interstate, andthe car lost all power (luckily i was on my exit ramp). It said transmission malfunction, so i pulled over, and turned the car off. When i got the car to start again when in drive it wanted to go in reverse. Had to turn it off then restart but the car wouldn't even turn over. This is a big issue that ford needs to fix. If i wouldn't have been on my exit ramp i may not be here typing this right now. I refuse to drive this car. It is not safe !!! i have two small kids and they will not be back in that car !! we have had issues with this car every since we got it.
I noticed the transmission wasn't shifting correctly and it was hesitating. This happened often and finally i was stuck in the middle of an intersection twice on the same day and the car would not shift into second gear and began shaking and making a knocking noise. This could have caused a huge accident. I don't understand why ford has not done a recall on this car. I was told my transmission has extensive damage and the part that needs to be replaced was on backorder and could take a few months. I was also informed that i am number 1900 on the waiting list for this part in my region. I asked if i could trade my car in for another model of car at the same cost and they said they would only pay me $14,000 for my focus. So basically my car depreciated $10,000 in 4 months and ford will not do what is right and replace the car for me and take the loss. I'm extremely disgusted that ford was even selling these cars when they knew there was a problem with the transmission and even more so that they will not fix the problem.
Rpms zoom up and loss of transmission while at high speeds. Also lunges into gears and does not take off when accelerator is applied
The contact owns a 2012 ford focus.the vehicle stalled while drivingthe vehicle operated at reduced speedthe contact was concerned that the transmission was defectivewhile driving at 65 mph, without warning, the vehicle stalled. The contact was able to restart the vehicle. The contact stated that the vehicle operated at reduced speed. Additionally, the reverse gear was inoperable. The vehicle was taken to a pepboy's auto care center to be diagnosed. The contact was informed of dtc code: p090c- clutch actuator circuit low. The code was cleared. An appointment was scheduled with friendly ford, 660 n decatur blvd, las vegas, nv 89107, (866) 724-9143, to be diagnosed. The contact was informed that the mechanic was unable to retrieve a fault code or to duplicate the failure. The vehicle was not repaired. Ford country, 280 n gibson rd, henderson, nv 89014, (888) 360-8509, was also contacted and made aware of the failure.the contact stated that she received recall notification of nhtsa campaign number: 18v735000 (fuel system, gasoline) however, the vin tool showed no recall subjected to the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 83,717.
Transmission was slipping engine revving very high upon pulling away car felt it was stalling or just losing power, under normal operations of the car i would have clearly had enough time to pull out of intersection but because it wasn't going forward as it should it felt unsafe to drive. Do not feel this transmission operates in a safe way.
Upon accelerating the car vibrates and hesitates.i was almost hit entering an interstate due to this hesitation.it "feels" like it is slipping. I did return it to the place of purchase and they sent it to a ford dealership.the used car lot indicated that ford did a computer reset.it seemed better for a short bit, long enough for the computer to "relearn" driving habits and it began again, only worse this time.
The contact owns a 2012 ford focus. The contact stated that while driving various speeds, the transmission slipped and made a grinding noise. The contact also stated that acceleration power was lost. The vehicle was taken to the dealer several times where the failure was unable to be diagnosed. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 6,000. The vin was not available.
I've experienced shudder at take off, while pulling onto road transmission can't find gear leaves me in the middle of intersection, rpm spike and drop while shifting and a violent shudder at same time, chatter noise when shifting, list goes on.....after the fourth visit to another dealer parts fixed were clutch because it was being stripped, clutch slave, and a whole other list of parts. Week later problem came back parts fixed were clutch, clutch forks, clutch motor and more. Week later and sixth visit for same problems took the service manager for a ride. He experienced my problems and were now getting a field service tech on it. Service manager also told me if i'm on a decline with the nose down and give it a little gas i will always get the shutter and it's stripping the clutch, that's a characteristic. Also when the vehicle is shifting at higher speeds the rpm fluctuate and shutter is another characteristic the transmission is trying to find a gear. By no means was the service manager on the side of ford just stating what's these transmissions are doing. I have a case open with ford have written a letter inquiring about the buy back if i don't get the response i want i'm taking my case to court. Talked to an attorney and that's my best case of action. Just all around not a safe car. And the sad thing it's probably going to have to take a death or serious injury before ford motor company starts taking the consumer seriously. Here's comes another explorer problem.
Bucking at high speeds.doesn't shift properly.sounds like suspension bottoming outhad three clutch replacements.got rid of car july 20,2018.also for your info i am retired ford motor company employee on management roll.problems occurred when car in motion.also both my kids had focuses and got rid of them with same problem.
'takata recall' my aunt bought the car in november of 2012, sold it to me in march the car shutters , vibrates and loses power after taking off from a compete stop, she's had the car serviced the last 4 years and has told them about it and they never documented it, they drive the cars after they fix them, they can fill what it does. Car is unsafe to drive like that it struggles to accelerate from take off. Took it to ford and they said i missed the extended warranty by 4 months, does someone have to die before they make this problem a recall!
While driving on a busy interstate the rpms on my vehicle revved to 5000, wouldn't accelerate, and quickly slowed down. I was in the fast lane while traffic around me was going 75+ and was forced to pull over on the left shoulder with my dog in the vehicle at 9:30pm on a friday night. Once stopped, my vehicle wouldn't move as i tried to go into reverse and wouldn't go over 25 mph while trying to go forward. I was stranded on the interstate for 2 hours waiting for a tow truck paid for out of pocket because my 'warranty expired due to high mileage'. My boyfriend had to leave school to also pull over behind me on the interstate and take the dog from my car to his on the busiest interstate in the state we live in. Mine, my dog's my boyfriend's lives were all in extreme danger due to the failure of a part on my vehicle i have had replaced twice already and is a known problem with the make model and year of my vehicle.
I have had an ongoing issue with the transmission almost since buying this terrible car new. Transmission constantly shudders and jerks. Most recently was driving at about 60 mph when the car suddenly lost ability to maintain speed. Very dangerous timing as i was accelerating on to expressway and needed the speed to merge. Ford has no answer for this problem. Someone will be killed in these cars because of this problem. Please force a recall of these cars now! this is too common of a problem and nhtsa can be considered complicate when someone is killed at this point given the lack of action.
While driving car lost per and almost caused a major accident i was going 65 mph computer said my transmission was not in park.
The contact owns a 2012 ford focus. The contact stated that the vehicle failed to accelerate over 20 mph and failed to shift properly from park into other gears. The dealer (hagerstown ford, 1714 massey blvd, hagerstown, md 21740, (301) 733-3673) was contacted and advised the contact to schedule a diagnostic appointment. The dealer and the manufacturer indicated that there was no recall for the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 69,000.
The contact owns a 2012 ford focus. While driving 60 mph, the contact heard an abnormal noise. There were no warning indicators illuminated. The noise continued when the ignition was turned off. The vehicle was taken to lithia ford lincoln of boise (located at 8853 w fairview ave, boise, id 83704, (208) 398-2106) where it was diagnosed that the electronic system/transmission and acm cord from the steering wheel to the radio needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 129,000.
Extreme transmission shudder to the point of tires losing traction while trying to take off from a standstill. Included shuddering at random from standstill and when shifting. Lack of any consistency in acceleration during some shifts. It continues to do this as we've owned the car approximately 2 years. Has already had the module reflashed.
This is not the first time this auto manual transmission has caused problems. When i have taken this vehicle in for service and asked them to look at the transmission and when i have explained what it does they said that is how it should be. It has acted like it won't go and it has rolled back on hills. It has shuttered and stuttered to change gears. Finally it didn't and it was in traffic on a 70 mph highway. While driving in rush hour traffic - not stop and go - just morning traffic with several other drivers on a 70 mph the ford focus stopped accelerating. The car would not go past 40-45mph. I had to turn my hazards on and try to keep going and work my way over to the shoulder. It was difficult and very dangerous. I couldn't get over as quick as i would have liked and i could have died! the car wouldn't shift gears. It is like it was stuck in between and then it wouldn't really slow down and finally i had to coast on the shoulder to a stop. I was almost at an exit so i thought i would try to get off to a quick parking lot. But then it wouldn't go. It wasn't stopped, but it wasn't driving. Then a message indicated hot transmission and i waited as it indicated to let it cool. Finally it cleared and no more message. I tried to go again on the shoulder to get to a safe parking lot or something and it went for a minute got stuck at 40 mph and started to slow. The car's throttle was going and revving but nothing. I had to coast to a stop. Let it cool and then i just tried to go to this wide part of the shoulder on the exit ramp so it would be safe to get a tow and get my stuff out of my car to my husband's car. I got a tow to a local ford shop and they said "you have to drive it differently." a car that i have had 4ish years, now i have to drive it differently? how do i drive to where it doesn't stop working? this should never happen!
The automatic transmission shudders/vibrates when taking off. I took the vehicle to the service department and they stated that the warranty has expired. I understand that most of the ford focus and fiestas have this problem for many years.
2012 ford focus repeatedly jerks upon acceleration. Stalls on hot days after extended operation, dash warning says "transmission overheating, pull over for five minutes". Will not climb hills without engine racing, often quits on uphill roads, or will not keep up speed. Transmission quit entirely on may 20, 2019 in town of eager, az, with my daughter driving it on her way home from college. Was able to have her follow me back to el paso. Car has continued to stop due to transmission issue just driving around el paso city limits.car transmission was serviced twice in 2016 at ford dealership at owner's expense.
Our 2012 ford focus, like so very many others, has succumbed to the transmission problems delineated in the ford owner field service action number 14m01. The car is currently at a local dealership's service department awaiting a replacement part (5 weeks and counting). I have been reading more and more complaints that, even after the work is done to correct this problem, the same or worse issues are occurring. I am concerned not only for my safety and that of my family, but of anyone who might become a victim of a car accident that may be caused by this automobile.
The transmission on my 2012 ford focus makes a grinding noise and the car jerks when starting out from a stop usually thru 1st and 2nd gears thru the automatic transmission. According to the internet there have been hundreds of complaints and problems with the ford split transmission.a recall should be made on this car, i guess it will take some accidents and lives before ford does anything about it.
While accelerating and merging onto the interstate, the car surged forward briefly, made a banging sound and shifted by itself into neutral with the check engine light illuminating.after coasting to a stop on the shoulder, i placed the vehicle into park and shut off the engine, after a minute or so, i restarted the engine an placed it into drive. The car accelerated to about 20 mph and again went into neutral. After stopping and restarting one more time i placed the car into low and carefully drove to the nearest exit where i stopped and called for a tow truck. The car was then towed to lithia ford.
I went to the ford dealership where i bought my car the first few weeks i had it. It rolls back when on an incline. The dealership says this is normal because the transmission is like that of a standard to tap the brake and it should stop rolling. It still does it on inclines am still not convinced that its "normal" for an automatic to do that, but if no recall for this problem at least other readers will be informed.
Car is shuddering, vibrating, rolling backwards on inclines, stuttering bad gas mileage at low speeds between 0 and 20 miles per hour.the car has been in 4 times to the dealer beginning on 5/3/12 through 11/14/13 it has been reprogrammed 3 times and a new transmission replaced it which has solved the problem temporarily but starts happening again.when driving in or pulling out into traffic because the car either hesitates so bad or just wont move for a few seconds. Needless to say there have been many close calls.the dealer has been proactive in working with me however this is not a dealer issue this is a manufacturers issues.
Transmission slips, shudders and jerks while mechanical clanking noise comes from the car. Four times, i can recall, was almost in a major accidents and countless times of vehicle sputtering trying to accelerate to merge into traffic. Clutch has been changed at least three times but problem returns. Manufacturer and dealerships lie to me. I feel stuck in a lemon that is truely embarrassing to drive. I do not feel safe driving this vehicle! someday, something bad will more than likely happen. Please do something. Money can not replace lives. Safety first!
I purchased a 2012 focus in 2012 in dallas with 7,000 miles on it.since the very beginning the transmission shutters upon leaving a red light.i took it back and ford told me it was normal for that model until they came up with a new transmission programming.it was very alarming.i have taken the car to ford 4 times for the same issue that seemed to be getting worse.then in march 2015 they came up with the computer reprogramming for the transmission.i took it another 3 times for them to finally decide to reprogram it on my car although it was a recall.finally, when we thought this would solve the problem, the transmission stopped working the week that they performed the update.now they are quoting us with $2,200 for a new clutch to be put in a faulty transmission by design.there are several class action lawsuits out there for that transmission. They also told us it was not under warranty. They supposedly sent a "customer satisfaction program" for the clutch in august 2014 to fix the issue that now hit us due to their faulty transmission.however, this letter was never sent to us.we have received every single letter from them but that one and now the car is over the 100,000 mile limit of that customer satisfaction program.we would think that upon our 7 visits for that issue that someone in service would have mentioned that they can fix it for free.ford has been in complete denial of this transmission issue and will not fix the safety issue that they created although they had the chance to at more than one occasion. The car is no longer operable past first gear and 15mph. 7 visits in which they ignored the danger that we were presenting them...while they perfectly knew a recall was available for it.
The transmission malfunction sevice now warning came on. Car shudders and lurchs when on incline, slowing at intersection, difficulty maintaining 60 mph on expressway. Clutch had been recalled and replaced several times: the first at 3,543 miles. The vehicle had shuddered,lurched forward i off/on for four years when stopping,slowing down and at highway speeds.
Transmission stalls. Vehicle.jerks& grinds.wont shift into reverse.caused my wife to almost have accident on freeway. Class action in progress.wife has canser & cant get to dr.
The transmission jerks and will not shift to gears
This car is my daily driver, it still rolls back on an incline and hesitates on take off and acceleration.
2012 ford focus nothing but trouble with transmission! has been repaired 3 times since we bought this for our daughter to attend college. Extremely dangerous vehicle it loses power suddendly shudders and shakes can barely get pulled over to keep from being involved in an accident. Last repair by ford dealer was 8-15-2018. Transmission is slipping again!. I could say more but do not feel that anyone is listening to how dangerous this vehicle really is as numerous complaints have been made. Really feel ford got away with a major screwup and have not been held accountable by anyone! going to have to trade this in and it should never be sold again but they will sell it to some poor soul just las it was sold to me! 1st repair11-2012 by previous owner 2nd repair 7-16-2014 3rd repair8-25-17 4th repair 8-15-2018
Sync module failed. Costing $1000 to fix.a smog part failure resulted in ford wanting 2000 to repair and replace the fuel tank. The clutch fails to engage on low speed turns creating a loss of control. Ford fixed with the recall.steering fault detected making it near impossible to steer the car. Recall is available on other models but not focus. Another 1000 to fix it. Ford is unsafe!
5/4/16 car would not start in a parking lot and had to be towed to the dealer. Dealer replaced faulty tcm fsa 14m027/22/17 while driving 70 mph on the expressway car abruptly jerked, rpms shot up from about 2500 to 5000 loss of power. Had to pull over to the shoulder, put car in park and then back in drive, & transmission re-engaged.7/24/17 while driving 65 mph on expressway car abruptly jerked, rpms shot up again. Loss of power. Pulled over to the shoulder, put car in park and back in drive, no re-engagement of the transmission, put car back in parked, turned it off, restarted car, transmission re-engaged.7/25/17 drove to dealer, while driving shifting became increasingly hard/harsh, shifting became more delayed as well. Dealer reported faulty tcm and damaged clutch. Both are to be replaced on 7/26/17 fsa 14m01 fsa 14m02
Automatic manual clutch/transmission shutters, jerks, vibrates and lurches at low speeds or on hills.ford reprogrammed clutch/transmission in 2014 and it improved, however, the problem is more intermittent with it occurring once or twice daily.ford has since tried to address the problem but say there is really nothing wrong and it passes their test.they say if it fails their computer test they will replace the auto clutch assembly.not real confident this is going to happen.this is an unsafe condition in stop and go traffic or in hilly areas.
Car loses power when in drive at 20mph on street. Pulled over, turned engine off. Restarted normally. No prior notification on dashboard. The next day while in rush hour traffic on the freeway car loses power. It resumes acceleration after stalling for approx 10 secs. Check engine sign appears after resuming acceleration. I exit the freeway and make my way back home. Transmission fails twice while en route on freeway. Both occasions i manage to merge to the emergency lane while in neutral. Once it resumed after a few seconds, another time i restarted the car after turning it off for approx 10 seconds. I take it to bob wondries ford in alhambra for tcm replacement. Transmission problems resume one week later, with slow acceleration on freeway, loss of power when driving uphill, transmission shuddering, and transmission grinding.
I was driving to work this morning. As i was driving my car stopped accelerating. I had to coast off of the interstate and once stopped it would not move at all. I got a warning that the transmission was hot and to stop safely. Recently i had the clutch replaced and was assured by the dealership that they had fixed the problem.
I drove approximately 1/8 of mile this morning and i stopped at a blinker light.when i proceeded to make a right hand turn, the vehicle lunged, clunked and the gears disengaged.none of the gears worked.i could not move forward, backward or even put the vehicle into "park" because it would roll backward down a slight incline.i had to engage the parking brake in order to keep the vehicle from rolling backwards down the hill.there was not a warning light, engine message or anything.the vehicle quit working and would not move in any of the gears.i had to coast the vehicle backward to a safe location, out of traffic.after turning off the car and waiting and restarting the problem has persisted.it was towed and is currently at the dealership awaiting repair.i have also experienced the "drift back" that other consumers have experienced and i am not sure if this is related, but this is still a relatively new car that should not be experiencing these types of problems.
The car has transmission problems something every common in this make. This has caused me to almost get in some accidents because of the skid created by these transmission problems. The car is very jumpy and will skid when the transmission acts up. This happens while driving, on the move or when i start to move after being stationary for a few moments.
The vehicle will not always shift out of gear when accelerating or decelerating.the vehicle will shudder violently when shift even after the car has been warmed up.this has caused the vehicle to stall when coming to interceptions or when take off not catch into a gear.currently the transmission has been replaced once and reprogramed 3 times, still experiencing the same issues.
When exiting grocery store parking lot, as we pulled out into traffic, the car experience a sudden loss of acceleration/drive train power, while electrical systems started to flash, and electronic gear indicator transitioned from gear to gear. Rpms, were still registering and on acceleration, drive train was unresponsive. This happened all while in traffic, when oncoming vehicles were approaching. We turned on hazard lights and moved to the road shoulder. Powered off car for a minute, then restarted. Car started but still experienced severe hesitation on acceleration, and seemed as if it was struggling to stay on. Pulled onto a side street to get out of traffic, then after turning car off, it would not turn back on. After approx. 10 minutes, tried to turn on car again, and it started. Was able to carefully drive car home, however check engine light has now been illuminated. This will be the 5th instance (all instances documented by dealer, and serviced by dealer) that the car has had this issue, and we have brought it to the attention of the dealership, with no 100% remedy being given. Will be taking car in once again to dealership for service and hopefully resolution of this ongoing issue of hesitation on acceleration, and total failure of drive train during vehicle operation.
Ford dealership states "clutch shudder problem" occurring, but theres a service call on it only to inform me that the warranty has run out and the extension on the repairs of this have expired.i was never informed of this repair, had my services completed. When inquiring to the ford dealership that serviced the transmission for $249 last march,as well as ford customer relations dept, i was informed by both that unless someone comes in with this complaint they do not repair it.lucky me it has lasted 9 months past the "service call extension date", 9 months past the "manufacturer warranty".this i also believe is the result of the gas valve not malfunctioning since prior to the recall for that-back in 2015 i reported this and in 2016 prior to the service call for the tcm i had it serviced as well!now they are acting as if they did not know the dual-clutch transmission was faulty and are refusing to repair their faulty parts!i'm a nurse for the federal government, i just want to get back and forth to work in the vehicle i pay for (7 payments remaining by the way)!! make them fix their mistake! the gas valve stalling the car probably related to the transmission problems now having it had stalled the cars before they owned that problem!!for the record there were far less miles on my car when they had to repair the tcm!
Entering expressway the car lost power. The engine continued to run but there was no drive train. This cause a very unsafe condition as there was no notice at all. I was almost hit in the rear due to this.i coasted to the side and shut down the car and restarted. The car went into gear and i started driving. Less than an a mile it happened again. I continued to stay i the right lane and drove slowly. I called the ford dealer that has performed all the work on this car and told them i was bringing it in. During my trip to the dealer (akins fordwinder ga.) the condition happened 12 more times. The check engine light did come on as well as a notice saying that the "hill assist was not available".i have had this car returned to the dealer for recall related to transmission issues as notified by ford. This also appears to be a big issue with other owners across the country.
I purchased this vehicle on march 21, 2012 and first took it into the dealership april 4, 2012 because the transmission boggs for the startup 0 to approximately 20 mph. This created a safety hazard when pulling into oncoming traffic because the vehicle had no power, especially when in a stopped position.passing vehicles was unsafe if you were in the lower gears of the transmission due to lack of power.another safety hazard is that the vehicle drifts backwards when i take my footoff of the gas pedal, as if it was a standard shift transmission.this was especially dangerous on a hill or a grade . This vehicle also drifts backwards when you put your vehicle in park and release the brake pedal, causing danger to pedestrian or vehicles behind you.i have taken this vehicle back numerous times since i have owned it for the same types of problems with the transmission (now at various speeds) and drifting backwards.the dealership has made numerous adjustments and changes to the transmission, but to date this vehicle basically remains, in my opinion, a safety hazard.to date, ford company states that all of the above has a reason and states that it is "normal" for this new type of transmission. In my opinion, this transmission evolved to save gas, not lives.
Pulled out of parking lot, the transmission malfunction indicator came on with message. Car would not go above 10 mph and the tachometer would flip from one side of the dial to the other. Pulled into another parking lot and put car in park and tried turning the car off and then starting the car again to see if it would clear the error. Same error and will not move above 10 mph. Had car towed.
Intermittently when accelerating the transmission feels like it is stalling out, shakes vigorously, and shifts rough. In those times the unpredictability of this transmission makes the car very dangerous to drive.
Started my car to leave parking lot. I was in forward motion and transmission light comes on with an exclamation mark. Car is running but won't reverse or drive forward. This could've happened to me on the freeway and i would've been in great danger. I just picked my car up from ford dealershipgetting a recall ( 18s32/nhtsa recall 18v-735) completed.
My car had less than 90,000 miles on it when it began to have issues with the transmission. The engine stutters or idles when i accelerate, which has made getting on the interstate a nightmare. If i accelerate to even 35 mph, i have to completely remove my foot from the gas pedal, otherwise my rpms will shoot to over 4 (4,000 rpms). It causes my entire car to feel like it's shaking, and it almost seems like my car is having trouble shifting gears. Not only that, but when i've stopped at a stop sign and begin to drive, my engine makes the most terrible churning/clashing/grinding noise possible. Lately it has gotten to the point that my rpms will continue to increase but my car's speed will stay the same. All of these situations (trouble shifting gears, noises, and high rpms) will occur no matter what, every time i accelerate. It doesn't matter what sort of road i am on.
Trasmission mal function ruin the clutch! they don't want to pay me for the repair and is a collateral damage
Exiting freeway transmission made loud clunk and warning screen popped up saying "transmission malfunction - service now".pulled into nearby shop center parking lot.afraid to drive car.what would have happened if transmission failed at freeway speed?could i have controlled the car???
Letter from senator isakson on behalf of constituent re 2012 ford focus issues. (attn: hanna yu).the consumer stated the vehicle had four major repairs and 6-8 minor repairs done to the transmission. The vehicle would jerk. Also, while in the middle of a making a turn, the vehicle suddenly stopped.
On october 7th, 2014 my car (ford focus 2012) began experiencing some transmission issues. It would jerk extremely hard when the gas pedal was pushed. It would only accelerate a little before finally jerking into second gear. The car acted as though it didn't want to shift gears. I took the car into the ford dealership where i had purchased the car and they told me that it needed a new clutch piece and resealed the transmission seals. Afterwards, the car was still doing the same as before. I took it back in january of 2015 and was told that there was nothing wrong and the car was performing to the specs. After that, i continued experiencing the same problems and returned with the car again in late may of 2015. This time they said the computer needed to be reprogrammed and synced and it would fix the problem. After i received the car back it still made the same problems. On august 19, 2015 i was at a stop sign and pushed on the gas when the car shuttered as if the transmission was going to fall out it jerked so hard. It finally accelerated and started moving.
The contact owns a 2012 ford focus. When placing the clutch in reverse, the vehicle failed to move. The failure recurred twice. The engine warning light illuminated. In addition, while driving 60 mph, the vehicle failed to accelerate and stalled. The vehicle was taken to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 25,300.
When driving on the interstate the vehicles transmission malfunctions.it displays a warning stating the transmission is overheatingand must be serviced.the vehicle looses all power and when going 65 mph (if it ever reaches that) all of a sudden cars have to swerve around me because the car has no power to continue. Twice i almost got hit from behind being stuck in the middle of the interstate.
Shuddering of engine between gear. Lose of power when accelerating. Red lines when trying to accelerate between first and second gear.
My son and i were leaving a store in my 2012 ford focus and had just backed out of a parking space and i put the car in drive.the car rolled backward just an inch and lunged forward and we felt a "bump".got out of the car at that point to see if i had hit something or if something was under the car-there was nothing.got back in, buckled up and tried to go and the dash lit up with "transmission malfunction" i believe it said and wouldn't go at all.i turned it off and back on and from that point the car dash screen said "service transmission now."i turned the car off and called my husband in tears to come and get us.i just got this car a couple months ago and i ended up with a lemon.after i bought this car i noticed it becoming more and more jerky and lurching and/or rolling back.it was a progressive thing, constantly getting worse until finally it just gave.the car has been in the shop now for two weeks and i have been having to rely on sharing my husband's vehicle and rides from others and the dealership says that the part is on backorder.the latest is that when my husband called last week, he was told that it was on emergency backorder.when asked about a time frame, they said that they had no idea.it could be three days, two weeks, or a month-who knows?i am beyond upset and disgusted!!!!!! i am paying a car payment for a car that isn't driveable, have no idea when it will be fixed, and apparently they cannot get the parts.someone please tell me what to do!!!!i have never in my life had a car with a problem like this-and no idea when i will have my car to drive again!there needs to be a recall on these faulty transmissions-from searching the internet, i am far from alone in this issue.
Focus has been under many recalls and at ford for repair multiple times for transmission. Every 6 months issues occur causing me to take back into ford. Last couple weeks i noticed intermittently, when i take foot off accelorator, rpms continue to increase, and car does not slow down, causing me to pump breaks multiple times to be able to stop. Yesterday during a snow storm, i again took foor off accelerator, this time the car again would still continue to drive without my control, causing me to spin out, not once but three times.i did not get hit by other cars as everyone was going slow, but i did have to call into work as my car was not safe to drive. This is now a safety concern for my focus, and myself, and my paycheck.something has to give as ford, has offered nothing but to keep bringing it back when issues occur.this is not appropriate customer service, and i feel there is a huge safety concern for my vehicle.
My vehicle transmission was reflashed at the dealership due to hesitation, stuttering, and other issues at low speeds. This occurred after about 1000 miles (dealer said it would have to re-learn my driving habits). I was trying to cross an intersection and car almost stalled out, bucked, and barely made it across the intersection. Vehicle is still have issues at slow speeds and initial acceleration. I took vehicle in again, and was told that is just the way these cars work and nothing they could do.
The vehicle shakes and shudders when taking off from a stop.it feels like the transmission is slipping and the clutch is constantly engaging/disengaging.this seems to be at its worst after the vehicle is hot from traveling at highway speed.in addition to the shake and shuddering, there is at times a lack of power when taking off from a stop.depressing the accelerator will increase engine rpm, but the car is sluggish to take off. When pulling into traffic, this can be a bit frightening because the car will not accelerate as quickly as you anticipate. It feels as though the transmission is in too high of a gear when taking off from a stop.you can hear the pull on the engine when this happens. These two issues have never occurred simultaneously.either the vehicle shakes and shudders when taking off from a stop or there is a lack of acceleration.never do they occur together. I have returned the car to the ford dealership multiple times and have had every software update available applied.i am told at every visit that the transmission is operating normally. I'm concerned that one day i will pull into traffic though and the car will not accelerate as expected resulting in an accident.the car currently has 93,000 miles on it.
The contact owns a 2012 ford focus. Upon starting the vehicle, it shuddered without warning. The contact took the vehicle to phil long ford of motor city (1212 motor city dr, colorado springs, co 80905, (866) 947-5647) and was informed that the vehicle was included in an unknown technical service bulletin that had not yet become a recall. The manufacturer was notified of the failure and referred the contact to nhtsa. The vehicle was not diagnosed or repaired. The failure mileage was 152,000.
There has been an ongoing problem with my ford focus and everyone else that i personally know that has the car. Since they went to the dct transmission the car has been having many issues. It is a threat to the safety of anyone driving it. Ford has acknowledged there is a problem and replaced the clutches in the car but the problem still exists. The transmission has blown its computer that does all the shifting since having the clutches replaced while i was driving, and put the car into neutral. Thank god i wasn;t on the highway when that happens. Upon acceleration the transmission bucks and doesn't grab traction like it should. I would not want to be the person who needs their car to move to avoid and accident, steps on the gas, and the car hestiates because of this obviously faulty transmission, and gets killed because of it. I have asked my dealership to make good and just buy the car back and get me into a different car, but they won't because they are not authroized by the manufacturer to do that, and ford says the transmission is dafe. It obviously isn't.
While driving at 45 mph on a city street entering a highway.the car reved and would not shift out of gear but was still running. I tried turning it off but then it would not start back up and the display is showing it's in drive but the gear is in park
The contact owns a 2012 ford focus. When the accelerator pedal was depressed, the vehicle would not increase in speed. The contact also heard an abnormal popping noise coming from the fuel tank. The contact also mentioned that the gear shifter was stuck and would not shift into the correct gear. The vehicle was towed to capital ford (3660 s carson st, carson city, nv 89701, (775) 882-5353) where it was diagnosed that the control module needed to be replaced. The dealer also stated that the vehicle was included in nhtsa campaign number: 18v735000 (fuel system, gasoline), but the parts were not available. The manufacturer was made aware of the failure and informed the contact that they were not authorizing any rental vehicles. The failure mileage was 987,038.
The contact owns a 2012 ford focus. The contact stated that while driving at various speeds, the vehicle failed to accelerate normally as the accelerator pedal had to be forced down in order for the vehicle to accelerate. The vehicle was taken to the dealer where the mechanic diagnosed the vehicle as the clutch assembly needing to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 1,800. The current mileage was 3,000.updated 11/19/13*ljthe consumer stated the clutch assembly was replaced on 8/5/13. The vehicle continued to buck and shake during acceleration at low speeds. As of 11/6/13 the vehicle continued to shake. Updated 11/25/2013
While making a turn the vehicle began to move then the engine revved up to 7000 rpm then slammed into gear the next shift did the same thing. I was almost hit by on coming traffic because the vehicle failed to move. After pulling over the vehicle had no reverse and could only be driven at very low speeds without feeling like it was going into neutral before shifting. The vehicle is now at the dealer who has stated it has a transmission concern. This is a serious safety issue!
My vehicle is showing symptoms of a clutch issue that has been acknowledged by ford. Dealer said this is exactly the issue but cant cover it under the warranty because its past 7 year. The car is under 100k miles so i feel this should still be addressed.
There was a recall on the dps6 i tried to get it repaired twice in sept 2019 when i received the letter that they had to reimburse me me for the tcm they make me pay for even though ford was at fault and knew it. Of course the twotimes i took it they said nothing was wrong with the transmission clutch/shutter it was to be fixed no charge until feb 29 2020 but now of course the car is stalling out going down the road. When you take off from a stop it acts like its in neutral and the car will not go instead rolls back. Then it will decide to go that's very dangerous the a car is my teenage daughters. Ford expects to me pay 2600 to fix it even though they know the transmission clutch are broken.
While driving around 35mph, the vehicle began to slow down by its self. I had to pull off the road and coast to a stop. The engine was still running, the car was still in drive, the engines rpm's would go up, but the vehicle would not move. Like the transmission was disengaged with the engine. I had to have it towed.
Driving on freeway. Loss power on "speed" it felt as though i was on neutral, so pulled over becuz i didn't want to cause an accident. Would not start after i turned off engine, and i noticed although vehicle was in the park position. My menu kept stating it was in "drive" position.
The contact owns a 2012 ford focus. While the vehicle accelerated, it shuddered without warning and then returned to normal after a couple of seconds. The vehicle was taken to paris ford-lincoln (2020 ne loop 286, paris, tx 75460, (903) 784-2566) where it was diagnosed, but the failure could not be duplicated. The vehicle was not repaired and the failure recurred multiple times. The vehicle was taken to an independent mechanic where it was test driven. The mechanic confirmed that the vehicle vibrated and shuddered while accelerating. The contact referenced nhtsa campaign numbers: 13v523000 (power train) and 19v515000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was 138,000.
While driving in open country, vehicle suddenly shut off.after approximately 15 minutes the vehicle could be restarted.drove the vehicle approximately 10 additional miles after restart and then the vehicle suddenly coasted as if in 'neutral" even though gear shift was in "drive" position.this time the gear indicator light flashed and the engine continued to run with the vehicle in "drive."shut off vehicle.shut off the engine.after approximately 10 minutes, restarted the vehicle and drove remainder of trip without incident.next day while driving in local country traffic, vehicle again coasted and appeared to shift to "neutral" without warning.gear indicator light flashed and engine continued to run even though shift lever was in "drive."had vehicle towed to dealer for service.
We took the car in to get fixed because the check engine light was on. When i turn on the car and start driving the car feels like it loses its speed and it feels like the car is being pulled back every time its driven forward. The car feels as if its being forced to drive and it happens every time the car is being driven. We took it in to star ford lincoln glendale on 1101 s brand blvd glendale, ca 91204, phone number (818)502-1901 where they told us they fixed the car but the car remained with the same problems with no evidence of fixed difference. When we picked up the car after dropping it of at star ford lincoln we had to jump start the car because it no longer turned even though the car would turn on before we dropped it off. The car also started leaking water from the radiator even though that was not one of the reasons we left the car there. After picking up the car fro there it has been remained park because we can not move it.
Constant trans problems with 2012 ford focus.your agency is well aware of the problems individuals are having across the us concerning this car and others that include other years.yesterday i nearly missed being in an critical accident due to total failure of the trans in the focus and having it totally lock up on me.the shift would not come out of park and all power was lost.i have had trans issues over three times now.car is now in the shop waiting for a module that, of course, only come from ford and takes a long time.the media has made it know of this increasing problem and also the fact that your agency is doing nothing about it.hopefully the perception that you are waiting for a death to occur before something is done is false but all news and information sources reflect otherwise.i will be contacting congressmen also to follow-up with your lack of taking action and some needed resolution.
In 2014 i was driving from grand forks, nd to bemidji, mn on the interstate going around 60 when my car shuddered and slowed down to close to 15.i was able to get onto the shoulder after being stranded in the middle of nowhere i was able to call for help.my car was then taken the the ford dealership in bemidji and i had someone pick me up and was able to bring me back to grand forks.(ford had refused to give a rental)around 2 weeks after i got a call stating that my transmission was fixed.i got a ride to bemidji, picked it up and headed home.shortly after i got it back to grand forks i was driving around a residential area in grand forks when i stopped at a 4 way stop waiting for my turn, went to go forward and my car started moving in reverse.i had to slam on my break so i didn't hit the car behind me then i brought it to the ford dealership in town.they "fixed" the issues and gave it back to me two more times, each time i couldn't make it out of the dealership without it shuddering and refusing to shift.finally they "fixed" it at the end of the summer in 2014.this summer i was noticing the car was shuddering when i was in residential areas and it was stop and go, i brought it back down the the dealership i bought it from and they assured me it was fine but they would replace the parts to be sure.this weekend i went home to the cities and as i was driving back itbroke again.i was in the passing lane going around 70 when my car shuddered,went down to 55, shuddered again and went down to 10.i was forced to swerve quickly into the left shoulder since i had a semi-truck behind me going 70 that almost hit me and had to cross the interstate to an off ramp to be safe.they have "fixed" it four times and it still breaks down.i've almost gotten into 4 accidents, missed days from work and i'm too scared to drive my vehicle at this point.
The contact owns a 2012 ford focus. While driving 75 mph, the rpms revved and the vehicle lost power without warning. The vehicle was towed to the dealer where it was diagnosed that the trans control module failed and needed to be replaced. The vehicle was repaired; however, the failure recurred two additional times. The vehicle was repaired each time. The manufacturer was notified of the failure. The failure mileage was 38,000.
When taking off from a dead stop there is a slightshutter feeling. I proceded to google this issue and its a very common issue with these cars.dont understand why there is not a recall. The dealershp told me its a bad clutch in the automatic transmission. Why would that be the consumers fault? i have a receipt from them stating that with a charge of 50.00 i had to pay also.
The contact owns a 2012 ford focus. While driving 35 mph, the engine light illuminated that the transmission was hot. The vehicle was taken to a dealer where it was diagnosed that a faulty seal in the transmission needed to be replaced. The vehicle was repaired. In addition, when the vehicle was parked on a hill, it drifted in reverse. The vehicle was repaired twice for the same failure; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 59,324.updated 04/26/16*ljupdated 09/06/16 *lj
Shuttering and stalling upon acceleration.car tends to roll backwards for no apparent reason on slight incline. Speed acceleration and speed deceleration at random times. Car hesitates badly when accelerating on to on ramp to merge with interstate traffic or to pass a vehicle on the highway. It's luck of the day if you accelerate and actually live or get hit when car shutters and hesitates. Good luck focus owners.
I have taken my ford focus to the dealership three times to inform them about the transmission. At first they told me they had to reprogram it and that would fix the problem but it didn't. I took a second time and they told me the same. On saturday november 29 2014 i was parked at an incline at a furniture store when i put my vehicle in reverse it went but when i tried to engage the drive it just kept going back. I backed up into a ford f-150 that was in the back. Fortunately nothing happened to the ford f-150 and the gentleman did not want to file a report. I took my vehicle to my ford dealership on december 27,2014. They did not inspect my vehicle until december 31, 2014. The service manager called me to inform me that it would not be ready for another 3 to 4 weeks until the clutch for the transmission came in. I made it very clear to him that i would not be driving the vehicle in that condition. I went to the dealership onjanuary 2,2015 that is when they informed me that it would be ready the next day. I called the next day and they informed me that it would not be ready until january 5,2015. Now i have a vehicle that is damaged from the rear passenger quarter panel and the lights are cracked but no one will take responsibility for the damage to my vehicle.
2012 ford focus. Consumer writes in regards to issues with transmission. *ldthe consumer stated days after having the recall repair 19s22 completed the vehicle began to shudder.
Since purchased brand new in sept 2011, my focus has had major transmission issues that has been a nightmare to deal with with ford to this day. My focus was taken in at least 5 times in the first couple years for a faulty clutch that caused jolting and shuddering and jeering while driving, causing my car to slip in and out of neutral on the road, sometimes nearly hitting other drivers. It became very dangerous. It took at least 5 visits for ford to replace the first clutch. They refused to accept that the part was faulty and did computer "updates" that did nothing to fix the issue. Over the last few years, my car has been brought in about a dozen more times for the same issue and has had a total of 5 clutch replacements in 6 years, and my car just broke down again yesterday, just barely over 100k miles, with ford refusing to warranty my transmission. A messageappeared, "transmission malfunction service now" and my car completely died. Ford never wants to take responsibility for these transmission issues and have hassled me every time in the last 6 years over these issues. It is a huge safety issue to keep driving this car never knowing when the clutch is going to give out and cause the transmission to fail. I have supporting documents for these claims and can request all service records from ford if necessary. I do not want these documents made public since they contain sensitive information.
Car has serious lag issues you give it gas and the transmission just doesn't go. Really bad when you have to get out of the way in a hurry. They have worked on it and say it's fine. Unfortunately i am a woman and tend to be brushed off. I do know there is something wrong with the car.
The car shudders/hesitate when going from first o second gear in the aromatic transmission/6 speed transmission. I have had it checked by a ford dealership and they informed me the clutch/transmission is going. This is the second transmission for this care and now i am looking at a third one to be put in. Ford has made a transmission that is faulty in m eyes.
This was the first time my service engine soon came on. The transmission was slamming into every gear. I was stuck in 3rd gear revving at approximately 3500 rpm going 30 mph. I was able to drive the car home. The day after i took into spikes ford where the problem was then fixed on 08-11-14. I picked up the car and drove home. 2 hours later as i'm entering a highway to go to wal-mart, the car lurched forward, rpm's flew way above 6000 and car sped up for a second then slowly declined down to 30 on the highway!! the check engine light came on again. I drove the car to the dealership and they felt the problem so they took the car yet again. Next day they called and said they fixed it. Another 3 hours later, check engine light came on and they reflashed it for the 3rd time in a 4 day period. Check engine light came on again so i decided to take it to boggus ford. I took it to boggus ford and within 3 days the car was out from the shop. All was well until later on in the night, the check engine light came on. I took it once last time furious already with the car and once again said it was fixed. I drove to school and as i was finding a parking spot, the check engine light came on. Right after, a message said, "transmission hot" pull over safely. Another message came on and said, "wait 7 minutes". Embarrassed that my brand new focus was doing this i let it cool off. A salesman we worked with, was kind enough to pick up my car and i from school. We took it back to the dealer where we then talked to a service manager. The service manager, laughed about our situation and said as long as we drive slowly the car will continue to heat up and said that ford knows about this. I told him, i almost ran over other students, and he just continued to say as long as you drive slowly, it will keep doing that. The check engine light comes on and off now, but transmission still shifts hard.
I am the single owner of my 2012 ford focus. I only have 54k miles on the vehicle butit shudders, jerks and feels like it falls out of gear at times.it has behaved this way since i have owned it. I thought that is just the way it was. I am now very concerned about the these transmission problems as my son now drives the vehicle.
The car began having troubles shifting around 10-15 mph. It would shake/rattle and would struggle getting into the next gear. Around 20 mph, there would be a grinding sound. This occurred for about a week before i had it checked by a mechanic. They informed me the clutch and transmission are going out and this is a common problem with these cars.
The contact owns a 2012 ford focus. The contact stated that there was a random failure in which the various instrument cluster gauges flashed and the vehicle stalled. The vehicle was taken to a dealer more than five times, but they could not duplicate or remedy the failure. The manufacturer was notified and provided no solution to the dealer for months. The vehicle was not repaired. The approximate failure mileage was 10,000.
I have been experiencing increasing hesitating and shuddering from my transmission when attempting to accelerate.at times, i have experienced high engine revs with very little power to the wheels.i can no longer rely on the transmission to deliver the engine power to the wheels when i need it.i have had several incidents where i've experienced loss of power when attempting to maneuver the vehicle into the flow of traffic.this presents a very real safety hazard to the driver.i went to my dealership in response to the letter from ford and was told that the parts are on national back-order.i was told that this was not a safety issue and would need to continue to drive my vehicle until parts were available.at this point, i have parked the car and have made other arrangements until i can get it serviced.ford must own up to the fact that this is a serious safety issue and issue a factory recall.
The contact owns a 2012 ford focus. While driving 60 mph, the vehicle stalled and the check engine light illuminated on the instrument panel. As a result, the contact ran over a concrete curb. The vehicle restarted after the incident, but failed to move. The vehicle was towed to the dealer, where it was diagnosed that the tcm short circuited and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 75,000.
I have received my third service bulletin on my 2012 ford focus transmission.ford just keeps extending the warranty on certain parts of the transmission.with so many things that can go wrong with this transmission i believe ford should give a lifetime warranty for this transmission or replace them.had i any knowledge of these problems i never would have bought this car. Thank you
Bought a new 2012 ford focus for my daughter so she would be safe. She just moved across the state for college. We have had constant symptoms with the transmission and she has been on the freeway 3 times when the car suddenly just comes to a crawl with the engine shaking and jerking. This makes the car unresponsive. Dealer updated tcm - pcm and replaced clutch and throw out bearing in august 2015. September 2015 she lets me know that while going to school on the freeway the car did the same thing, loss of power no control of throttle and the car is shaking and jerking. Transmission malfunction warning light came on again. Jerking and shuddering of the transmission. I'm afraid my daughter and others are going to be severely injured when this happens. No control on the freeway is very dangerous. I have read that people have changed their clutch and bearing 5 times? it doesn't seem to fix the problem and it appears to be a design flaw. It's like putting a band-aid on an open artery. Problem happens at slow and fast speeds.
Loss of power steering while driving, my speed was 60mph, no warning all of sudden i couldn't turn or maneuver the steering wheel. Very dangerous
The contact owns a 2012 ford focus. The contact stated that while attempting to pull off the vehicle would hesitate and shake violently when the gears engaged. The contact mentioned that the vehicle stalled without any warning. The vehicle was taken to the dealer who was unable to diagnose the failure. The manufacturer was made aware of the failure but stated that they would contact her at a later date. The vehicle was not repaired. The failure mileage was 1,000 and the current mileage was 12,000.
I few day after getting this car i felt a hesatats going in to 2 gear shortly later i took it had it diagnosed but they said it would be about $70 unless it was a recall on it so they did the said the tcm was out and it has a recall on it but also i need a clutch and that was $4000. So they fixed it and it's it all good now about 2 no. Later i was stopped at a red light with a suv in front of me i had my foot on the brake and it started fellow writing in that shop for you made me hit the suv in front.of me, it started doing the other stuff again i felled my gas up and tried to start it but it would start i seat the a lil the tried it again if stared just when i started driving it was jerking really bad i stop at the closest place i can get a diagnostic brand on it the said it was something in the gas tank so i took it back to the ford place cause the was a recall on something to do with the gas tank they fixed it ones again but shortly after that more started going wrong the hazard light wouldn't warm, put it reverse it would do anything but set there and raise my rpm's, but then it started working again so we kept on driving it, it would just do all these things off and on other than the hazard light never worked again , driving down the road want about 5miles it was running hot so i pulled over and killed it and called my dad he checked all the fluids the where fine but i tried to start it it wouldn't start seat the a lil the it started so i took it to the shop i always used on some of my cars the said it was my fan it was $400. Going down the hwy 70mp it stoped accelerating the rpms went down to little past one like i was sitting idling pulled over on the side of the highway without causing an accident i had to turn the car off then i restarted and then shifting down the road again but still haven't all kinds of problems this car is probably a death trap
2012 ford focus. Consumer writes in regards to issues with transmission. *ldthe consumer requested information on recalls for the vehicle.
The contact owns a 2012 ford focus. The contact stated that the vehicle failed to start while attempting to drive. The vehicle was towed to malloy ford of charlottesville (located at 1300 richmond rd, charlottesville, va 22911, (434) 977-7960), but a failure code could not be found with the transmission and alternator. The dealer repaired the connector of the bcm. While driving approximately 50 mph and approaching a stop light, the contact depressed the brake pedal, but the vehicle failed to decelerate. The vehicle also failed to accelerate appropriately. The contact drove to her home. The vehicle was not taken to a dealer or independent mechanic to determine the cause of the failures. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 70,000.
Several times, now, i have started the car and the none of the readouts were working (odometer, fuel level, etc.); the cruise control would not engage.after driving a few minutes they all came on.today (6-14-2021) i backed out of the driveway and put it in drive.the transmission wouldn't engage. I shut it off and let it sit a couple of minutes and started it and it engage, this time, still no dash readouts. Two miles down the road the readouts came on.i went into town to do my business and when i went to come home, it did the same thing.
The transmission has shuddered and slipped from new.ford has replaced the clutch twice, made program module adjustments numerous times.nothing they have done has resolved the problem.i purchased this car for my daughter and constantly am concerned that she drives a car that does nothing but hesitate and shudder
This issue started to happen pretty much out of nowhere. I was going from 2nd gear to 3rd gear andall of a sudden it seemed my car was going to stall. It started to shake and studded violently and i quickly stepped on the clutch, took it out of gear, and put it back into third. This time it went and moved fine but as time progressed it has gotten worse.
Transmission shudder.rebuilt 3 times.software reset 5 times.transmission computer replaced 1x.still shudders, drifts back when on a hill, jerks into gear suddenly.service station advised me when they replaced the computer (not under warranty) that the shudder and other characteristics were normal for the transmission and did not do anything about it.this began when i purchase the car in spring of 2012 and is still an issue now at about 82,0000 miles. Most of the work was done while under the normal warranty.the last service, when they replaced the computer was done in september 2014.the transmission is not operating normally and seems dangerous at times when it jerks into gear or rolls back when at a stop.
The contact owns a 2012 ford focus. While driving various speeds, a green and red light flashed on the instrument panel. The vehicle's downhill indicator illuminated without being activated. The vehicle revved and shifted into neutral. The contact stated that the vehicle eventually returned to normal.other times, the contact would have to turn off the vehicle and restart it a few times until it returned to normal. The contact took the vehicle to the dealer, but the cause of the failure could not be diagnosed. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 71,000.
Powter train tcm module; replaced on 8/4/15 with 49427 miles. Vehicle would not shift out of gear. Along with hesitation while driving in residential area.vehicle was brought to ford dealership and the tcm was found defective. Module was replaced and programmed to latest "standards" .on1/4/2015 power train tcm module replaced with 55488 miles. Car worked fine the day prior then would not start the following morning in garage. Removed battery and had it tested at auto store and it tested good. Vehicle had to be jumped to start. Thenwarning came on dash showed transmission failure have service. Brought vehicle to ford dealershipand found that tcm module was bad. Service dept also stated that the battery would have to be replaced due to bad cell. The battery was tested earlier in the week and found to be properly charged. Ok'd the battery replacement then was notified the starter was now bad. Service attendant did not directlyadmit to the tcm module causing these other issues but advised to keep all receipts due to class action against ford. Attendant also stated that some vehicles have hadthe tcm replaced 3-5times. Warranty has only been extended to 100,00 miles
When accelerating from a stopped position, the transmission slips gears and the car lurches forward or stalls and then lurches.i have almost rear ended several cars on many occasions.the car also lurches backwards when in reverse. I have taken the vehicle in twice for service. It is in for service as i am submitting this report.the first time, i was told there were recalls completed on the vehicle.i never received any paperwork from the dealership as to what was actually "replaced/recalled" on my vehicle.it seemed to drive smoother for a few months and then the same problems started again.i'm waiting to hear back from the dealership as to what they have found wrong this time.
It starts shuttering at take off .also when braking and trying to come to a stop the rpms rev up words and the car pulls forward when you are trying to stop at low speeds when trying tomake a complete stop. Also on any type of incline the car will roll backwards when it is in drive mode it is rolling forward as well when trying to back up into a driveway.we just purchased this vehicle a few weeks ago around christmas 2014 and it is in service at ford on january,12th and 13th 2015.the indications information in box in number 2 is information from the dealerprovided me with that when it first went into service along with other problems i was told by ford and the place i purchasedthis vehicle that there is no fix and the recall has been done on it.
Loss of drive while in motion.i had to coast to the side of the road in busy traffic.likely worn clutch on automatic transmission.
The contact owns a 2012 ford focus. While driving 60 mph, the transmission slipped out of drive into neutral without warning. The contact turned off and restarted the vehicle and it returned to normal. The dealer diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The contact stated that the failure recurred several times. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
The vehicle loses power even though it is still in drive; engine still running fine, transmission is not.makes no difference where the vehicle is driven; highway, city street, turning, the transmissions simply slips out of gear.yikes.. Driving on highway and lost power, yet engine still running.like transmission is slipping out of gear into neutral but still in drive.also, turning into driveway and did it again.
Car was parked.started the car and put it in reverse to pull out of parking spot.the car rolled forward, the steering locked and all brakes became disabled.had to open door and roll out of the moving car because it was headed for a lake. The ground flattened out and car stopped.. Started car and everything worked normally.in addition, it will roll backwards while in drive on a very slight incline.this car is dangerous.ford:do the right thing before someone is killed.
P073e dtc dealer recommends new transmission after changing shift module. Daughter was almost rear ended when vehicle appruptly lost power on major roadway.
The contact owns a 2012 ford focus. The contact stated that while driving at 60 mph and accelerating, the vehicle jerked violently and lost power. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be driven more and the computer needed to be adjusted to the driver. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 11,600.
Clutch and front seal defective causing transmission fluid to leak out thereby causing transmission bearings to fail. Ford admits to defective front seals and will replace for free but refuses to cover transmission problem that was due to their defective seals.
Transmission module recall problem getting worse it has in the shop 3 times , almost caused an accident because the car wouldn't move at a light on a hill.
The contact owns a 2012 ford focus. The contact stated that while driving various speeds, the vehicle lost acceleration power. The vehicle was taken to a dealer where the technician was unable to diagnose a failure. The manufacturer was made aware of this failure. The failure mileage was 85,815 and the current mileage 86,000 miles.
We were pulling out onto state highway, my wife began to accelerate the car, it began shaking and shuddering as it was accelerating. The car had 12000 miles on it. We have taken it back multiple times they have reprogrammed the computer, however it did not work.eventually. They replaced the clutch packs and it solved the problem.at 28000 miles the problem reappeared.
My ford focus sel 2012 has been experiencing shuddering feelings when accelerating from stop.it feels as if the transmission is about to stall and then it kicks back up and jolts my cars back and forth for several seconds before resuming normal speed after 10 mph. These several seconds are vital when you are dealing with fast traffic in california or anywhere else for that matter. This created a delay in the acceleration time, almost causing an accident with oncoming traffic.i have contact several ford officials about this and theykeep saying that it is normal and that there is a break in period.why was i not made aware of this when i purchased the car?this is a serious safety hazard and ford is just excusing it until my warranty period is up.two of my friends bought the same car and is experiencing the same issue.this is not an isolated incident and i would like to see proper action from ford to address this issue professionally.
Accelerating up a shallow hill the transmission began to stutter and jerk and grind as it changed gears. In the middle of the jerking the car shifted into neutral and revved up. Complete loss of power at speed. Pulled over to the side of the road (on a hill) put the car in park and shut the car off. When i released the brake the car rolled backwards down the hill - clearly the car was not engaged in park. I applied the brake to stop the car and engaged the e brake. I tried to restart the car it would not start. Error kept flashing 'parking aid malfunction - service required'.the failure left us stranded on the side of the road on a 95 degree day without the ability to start the car. I am currently waiting for ford dealer to determine the cause of the failure. The jerking and stuttering of the transmission is a very regular occurrence for my car. It happens at almost every startup, especially when hot. The jerking and stuttering has in the past resulted in loss of power to the point that i have almost been hit by oncoming cars when i tried to pull out into the street. I had also brought my car to the dealer previously complaining of severe jerking and stuttering and was told this was normal for the transmission.
The contact owns a 2012 ford focus. The contact stated that while driving at an undisclosed speed, the vehicle independently shifted out of drive. The engine warning light illuminated. The contact was able to coast to the side of the road powered off the engine. The vehicle was restarted but the failure recurred. The vehicle was towed to an independent mechanic and was diagnosed that the transmission control module failed and needed to be replaced. The vehicle was later towed to (parrish ford dealer, (2900 river rd w, goochland, va 23063, (804) 556-4444) and was diagnosed that the diagnostic trouble code represented a failure with the clutch. The vehicle was not repaired. The contact stated that a software updated under customer satisfaction program 15b22-19n07 was completed. The contact stated that the transmission control module was not replaced after continue transmission failure as authorized by ford dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 239,000. *dt
My transmission doesn't work right and never has, from the minute i drove it off the lot. It jerks, very hard at times, it shudders, and worst of all, it hesitates, so when you pull out at times you pray it kicks in before you end up getting hit and killed. I told my son after less than six months of owning this car that if i get killed because of it, i want him to sue ford. They refuse to fix it because they don't stand behind their products!they don't care if consumers get hurt or killed, obviously. It looks good and rides good, but is a lemon because of the trans. They maintain that it only makes it miserable to drive, but they doubt you'll get killed, so refuse to help. These are some sort of transmissions that were converted from manual to automatic and not very well, at that. I've been to three dealers and they won't help, saying their hands are tied because corporate doesn't feel it's going to kill anyone. I thought i would buy a ford, being from se mi. Talk about misguided loyalty! just because nobody's been killed yet doesn't mean it won't happen. It doesn't work, plain & simple. And if it's this poor now, what will happen in another year or two?i am beyond disgusted and completely frustrated with this uncaring company who sells you junk for top dollar and then refuses to help you with a problem that is totally and completely their fault!
My car has been shuttering and jerking and shaking does not shift into gears and the car dropped and will accelerate by its self . This is an ongoing issue since i bought the car in 2014
The 2012 ford focus has had transmission problems for years. We have taken the vehicle to the dealership numerous times only to have issues return in 6 to 10 months. There is no fix for this issue. This vehicle rolls backwards when stopped, shudders and shakes during acceleration, inability to move forward on an incline, and vibration during acceleration. When taking it in for repair i was told the warranty extended and there would be no worries about having the car fixed in the future. Unbeknownst to me this was the case until we reached 100,000 miles. We have felt trapped in this car due to the fact that it has limited value as a trade in or as scrap. Recently, the car would start but would not shift into gear. While on the road it would drop out of gear and the shift would be frozen. I would have to coast to the side of the road and through a series of turning the car off and on it would eventually work. Over the course of short trips (5 to 10 miles) we had this happen on several occasions over the course of our drive. The car was taken to a local car repair shop and they referred us to a ford dealership. At this point we decided to invest no more into this automobile. It now sits in my driveway and cannot be driven on the road.
The contact owns a 2012 ford focus. While driving 5 mph, the vehicle made a loud grinding noise and stalled. The vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The failure mileage was 47,491.
Car always shudders when accelerating from stationary zero mph. This car has a sel option and is driven only in automatic transmission.i have never used the sel option! the shudder causes sloppy acceleration delays from zero starts, lights and stop signs, just like a manual shift being driven by a driver unskilled clutch/shift coordination.the same thing occurs when braking for a light, then at low speed, the light turns green and you change to accelerating instead of completely becoming stationary.
The contact owns a 2012 ford focus. The contact stated that while driving at various speeds, the transmission malfunction and transmission not in park messages displayed on the instrument panel. The vehicle was not taken to be diagnosed nor repaired. The manufacturer and an unknown dealer were notified of the failures. Additionally, the instrument panel displayed warning lights including the seat belt, tire air pressure and abs warning lights. The cause of the failures were not determined. The failure mileage was 65,000.
I was driving about 40 mph on a city street when the warning message "transmission not in park" flashed and the speedometer went to zero. I pulled over and put the car in park and everything shut off. I was able to restart the car. I have had all factory recalls replaced and most recently the catalytic converter replaced as well.the check engine light or any other warning lights were not on when this occurred.
While driving the vehicle on the highway in a 55mph speedzone, the transmission would not shift gears, and then my car would not go over 35 mph. After taking it into the dealership, they simply said i was "driving the car incorrectly" and performed some kind of software reboot. Now, when traveling around town, my car (which is an automatic) sputters when changing gears after it is stopped like at a stop sign, red light, or in stop-and-go traffic, or going up steeper hills. It acts like it is a manual transmission when a gear is missed or its being choked.
While driving (at multiple speeds, on multiple occasions), transmission disengages for absolutely no reason and car must be parked and restarted to move again.the engine does not stall, and you can rev the engine, but transmission will not engage (like being in neutral) to move vehicle.took ford dealership multiple times to fix the issue because they needed an error code to work from, even though anecdotal evidence suggests that this is a well know defect of the transmission control module (i.e. Computer chip that regulates the transmission), in this vehicle, which was eventually replaced (and now the car runs fine).submitting this complaint because it caused multiple dangerous road situations where i could not power the vehicle on a freeway with traffic at high speeds.this could cause injury or death that is completely avoidable by the replacement of one computer chip, and ford is most likely aware of it....updated 07/30/15
Some time ago i noticed my car revving but not accelerating. I took the car to the ford repair center and they told me the problem was an evap valve and a few other components which needed to be repaired totalling over $2000 in out of pocket repairs. Shortly thereafter the evap valve gets recalled, i had to take it to ford again to re replace the parts they replaced earlier in the year. Now i'm driving the car again, and continue to experience the same problem. I take the car in for breaks, shocks and struts. The mechanic asks me if my car feels sluggish and if i am having a problem starting the car, to which i responded yes and he proceeds to tell me i need to replace my battery so i do, thinking that may be the problem why the car is stalling. Again, not the fix i was looking for. A few weeks later, i'm driving down the road heading to work, my car stalls, yet again, but this time it starts slowing down. I'm accelerating attempting for it to go and it just stops in the middle of the road. I tried turning it back on and nothing. A few more attempts later and finally starts. I get to where i need to go, park the car. Upon returning the car would not start. Had it towed to a mechanic who informed the the issue is the transmission. The car has now been parked for 4 months. Engine light never came on and there was absolutely no indication on the dashboard that there was a problem. And the issue never came up a month earlier when ford repaired the fuel evap problem. At this point i'm at my wit's end and don't know if it's even worth repairing. After reading through some other complaints is seems the problem persists even after the attempted fix. Who has money to keep dumping into a car and not know if ford will ever recall the transmission which they really should do. This car has been a problem since it was driven off the lot new!
The contact owns a 2012 ford focus. Within two weeks of purchasing the vehicle, it failed to start and the key was not recognized in the ignition. Also, the 6 speed automatic transmission failed to shift appropriately and the contact had to turn the vehicle off and back on due to the failure. There was also a sudden loss of eps and the steering assist fault warning indicator flashed. The vehicle became difficult to steer intermittently. The dealer (dave knapp ford lincoln, 500 wagner ave, greenville, oh 45331, (800) 717-3673) was unable to diagnose the cause of the failures. The vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages) and two manufacturer service campaigns (transmission clutch shudder/transmission input shaft seal - 14m01, transmission control module extended coverage). The failure mileage was not available. Parts distribution disconnect. Updated 08/03/17*lj
Engine light came on exiting a parking garage on a busy evening in hilly san francisco. Seconds later, the car lost momentum and wouldn't get into gear, even though the gear shift was in drive. Alarming, for a 3-year old car with merely 43300 miles that has been cared for dutifully since it's purchase new in nov. 2011. My wife and i, with our kid and his friend in the backseat, decided to head home, foregoing plans for dinner, and continued to make our way to the highway homebound. The car seemed to run fine through the city streets for the next 10 mins., until we needed to cross 2 busy lanes to enter the freeway onramp. At that point, the car lost the power to safely cross the lanes, we missed our entrance, and were forced to circle city blocks to return to the onramp. The car seemed to regain normalcy, and accelerated to 55 mph, but then, approx. 2 miles later, lost power (even though the engine was revving), acting as if it were nearly in neutral. The car seemed to shift to a very low-powered drive. We were in the slow lane and took the first available exit, hazards blinking. Once on city streets, we pulled over to the curb, and tried to re-engage the desired gear. We finally cut the ignition and restarted the car to try to limp it over to the gas station across the intersection and across oncoming traffic. We arrived at the gas station, and called the ford roadside assistant who was extremely polite but i won't go into the headache (and expense) of towing the car to a sensibly-located dealership and getting 2 adults and 2 kids back to our hometown some 80 miles away, at night. We feel extremely blessed that we experience these worrisome problems without injury (or worse) to ourselves, others or damage to property. We are not sure if our confidence to drive the car will be restored after reading many similar complaints below. We await for mon. For ford's answer.
While driving on freeway, transmission failed to provide power upon acceleration
Power steering assist fault came on right after starting vehicle. Was unable to move the steering wheel.kept shutting car down and restarting but to no avail. The previous day while on the freeway in commuter traffic day the ongoing transmission problem that 2 different local ford service centers worked on 3 separate occasions. The 1st time i was told they replaced the transmission. The following times they replace a competent and re-programed it. As soon as i left the service center i could tell nothing was done. I called the service rep back and he said it was "adaptive" and i needed to allow it time to adapt. I was told i had a cracked motor mount. I told him it had to be caused by the violent jerking of the transmission when accelerating regardless of the circumstances. In stop and go city traffic i have been close several times to being rear ended because of its jerking /hesitation/acceleration. Tow truck driver could not move the wheel. Vehicle finally towed to local dealer. My extended warranty has been covering the transmission repairs but was told the safety problem on the steering was not covered under the warranty. I'm told to fork over 2k + to fix the steering before they would attempt servicing the transmission. Ford knows they have problems with steering and transmission but fail to correct them. The steering has been documented about going out on drivers at high rate of speeds on the freeway. Ford is intentionally risking the lives of focus owners and passengers.this is a serious safety issue that ford needs to correct now by immediate recall. It's obvious they gave no idea how to correct the transmission problem.
The transmission in my vehicle is a dps6 duel clutch transmission made by ford. It has been pulling codes for fork position a i have taken it to a ford dealership for repair 2 times in three weeks last time i got vehicle back it pulled 4 transmission codes within 1 hour of getting car back and now will not shift out of 1st gear and when it does and you come to a complete stop you have to turn the car off for 15 minutes before you can drive forward again. I have contacted the dealership about it they said they have done everything ford has told them to do, i have called ford motor company and complained and they have done nothing. My vehicle is unsafe for my child and i to be in. It has been parked and none running since 5/29/19.
Starting this past winter, my ford focus's transmission shakes, shudders, and slips, etc consistently when starting from a dead stop.the first time it happened, the vehicle actually wouldn't accelerate.i've had it in to ford and they made the problem a little better but the vehicle still noticeably shakes when accelerating.it can also be very hesitant to accelerate when at higher speeds as well.ford has checked the issue again and says that its "within tolerance".i find it absurd that they would consider what my car does to be acceptable.this is both annoying and a safety concern considering the acceleration is not always there the way it should be.
Delay on starting, check eng light illuminated, vehicle in revers and would not move.turned vehicle off, cycled key and nothing.cycled key 3-4 more times nothing.cycled key heard clicking noise in dash area, cycled key one more time, vehicle started and transmission engaged, check engine light was on. Drove it back to the dealer.
After having the car repaired from a recall, the 6th time for repair; the car broke down and had to be towed to the dealership.the transmission control module is out now and it is in the shop for the 7th time related to the same issue.i consider this car dangerous and will ultimately cause an accident or death.why are you not doing anything about this issue. It is for all 2012 ford focus vehicles.
I purchased a 2012 ford focus 11/2017 since then have had power train /transmission replaced 2 times larest in sept. 2019. I am again experiencing the same types of symtoms leading to same. Called service where work was done in sept. And told wait alittle longer for symtoms to show on the meter. But you can bring in you chose. I am scared to wait and last experience left me in an intersection vehicle wouldnt start and unable to get an ok to tow. Used someone else aaa to tow in. One week without a car no rentals avalilable due to high volume of ford recalls stated at every ford dealer in san diego. I could pay out of pocket but rental requirements and no credit card made it ineligible to do so. Ford okd a one day rental. No vehicles available i was told.
Vehicle shudders and makes noise at low speeds on braking. Occasionally shudders on acceleration from stop. Previously replaced clutch and tcm for similar issues, now advised that transmission needs replacement also. Handles steady interstate speeds fine, but speed changing results in vehicle losing responsiveness. City driving/turning affected as well.
I bought the 2012 focus around february of 2012. At first i was estatic and the car ran great. However, just a few months after i bought it the car started griding at low speeds had a lot of trouble going up a hill to the point it wants to stall. At one point i did get up the hill, but the car didn't seem to recover and about 2 minutes later the car did stall driving about 30 mph and we had to glide it through traffic and into a parking lot. The car would not drive for at least 15 minutes, and the check engine light came on. By the time i got it to the dealership the light had gone off, and they told me they couldn't "duplicate the issue", and that if the light had went off there wasn't anything they would be able to find. The grinding noises continued, and i complained everytime i brought it in for an oil change. It also started acting lethargic when making turns (specifically left turns). The car was brought into the dealership at least two more times over the same issue, had a reprogramming done, and it still continued to make noises, jerk, grind, shift widly, etc. Around may of this year (2014) i was stopped on a steep hill and the car started rolling backwards. At first it seemed normal because i applied the brake, but when i moved to the gas the car started rolling backwards in drive and would not stop until i applied the brake again. I almost hit the person in back of me. I insisted ford fix the issue, and after having the car for almost a week they again said they couldn't duplicate the problem. The same issue happened two weeks later and i received the same answer. I have left messages for the manager over the whole dealer, and he won't return my calls. I am about to take the car back again since i only have around 300 miles of my warranty left, and the car has been having many issues lately. And then i'm going to call a lawyer and the news.
We bought our car with only 7 miles on it.shortly after the car started rolling backwards when sitting on a hill or stop light.called the dealership and they stated to bring it in.well it was explained to us that the car had a standard transmission and that this was normal.so we left. Then i was sitting in the driveway and our grandchild got out of the car when i put the car into park and it rolled backwards knocking him over. Called them again, got the same answer. Then the car started to stay running after the key was taken out.also it was not running well .this was just 2 months later. Took it back got the same answer.well called the owner with no response.we have since then taken the car back for the same issue and still get the same answers. Now there is a new problem, always finding oil on the motor.so took it back in and they explained to me that someone was driving the car with two feet. That's why the transmission was still skipping.well i am the only driver of the car and i only use my right foot. They said they put a die into the oil to see where the leak was coming from and when i went another 1000 miles to bring the car back.then i get a call from them and had an appointment. They put new bolts in our valve cover and cleaned all the oil up. Here it is we have had the car over a year and still are having such trouble with it. So i hope that hopefully soon that this dealership makes good on this car. Just went again this last month for the 12th time and still getting the same answer. But i do not have a standard car, i have an automatic.
Ongoing issue with the transmission, even after 3 "fixes" at a ford service center. Transmission hesitates, jerks, and shudders in gears 1 through 3 primarily, sometimes hard enough to spill a drink. Slow speeds and stop and go speeds result in horrible driving conditions as the jerks/shudders get worse. It feels unsafe to drive the vehicle. For example, i'll be preparing for a left turn across traffic (with more than enough time to take this turn), and the hesitation will be so bad that it's unclear if i'll make the left or get hit by oncoming traffic first. Transmission has now moved on to a grinding sound, jerking motion, sounds as if something's getting stuck. Each time i've taken the car into the shop, it runs well for a couple of weeks, and then starts the shaking and hesitating again. Slowly the results come back, at first subtle so you don't think to rush to the shop to do something about it again (it costs money each time you have to take it), and come a couple months the car is back to heavy jerking and grinding. I feel extremely unsafe in the vehicle, it's unclear if i'll make it properly across traffic at times, or be able to make to destinations on log car rides.
I have already had to take my ford focus 2012 se..i have already had my car checked out for the transmission and i feel like it's still running poorly i can hear the transmission still getting stuck and the words transmission failure has appeared on my dashboard... Now the fuel gauge is definitely not working...have invested too much for this car already as i am leasing and i have paid 3xs the amount the car is worth...and now afraid anything can go wrong while driving the car....what can i do?? seems no one has anything to help me...i have always trusted ford...now what...am i to die in the car before it will be replaced...i have paid too much to worry like this...my family will not let it go if anything happens to me as a result of these recalls that do not get fixed...i'm going back to the dealer and see if they will honor what you say...i feel like no one is caring about the state of my transmission which is still not right. When i drive on high ways it revs toll hits right gear and pulls constant on regular city streets..please tell me what to do...i don't feel safe in my own vehicle...not anymore..please help i'm 54 and do not have means to start again...please help me.*dt
This year vehicle year has a transmission surge problem.ford focus 2012.dangerous to drive. You never know when the transmission will surge, bucking, scaring me almost to losing control. Dealership did not advise me before i bought.will do nothing to help.detroit is aware of the problem and extended the warranty, but that does not help me driving it.my opinion unsafe and should not be on the road.i bought this in feb. 2014 with 34,000 miles on it.i need perry ford san luis obispo to take it back. It can not be fixed.i see 459 complaints on this.how can i get help.i am a disabled senior.
The contact owns a 2012 ford focus. The contact stated that the vehicle independently shifted into neutral and the check engine warning indicator illuminated. After five minutes, the vehicle became operable. The vehicle was taken to an independent mechanic where it was diagnosed that the clutch position sensor needed to be replaced. The dealer was contacted, but the vehicle was not repaired due to the workload of the dealer. In addition, the contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 46,000.
I've already had problems with the transmission (recall issue) that causes the grinding and jerking of the vehicle...and still have to address these. But just this week my blinkers started coming on (when i turned off my motor), and some alarm started sounding until i started up the car. Really, really concerned at this point! not a safe vehicle. My second ford focus (my 2003 was a dream!)...wondering what went wrong in the factory!
I bought the focus new a couple of years ago. At first it seemed to do well but for the past year, and more often recently, the transmission has been shuttering and i hear a grinding sound coming from underneath the car. I have noticed it only happens at lower speeds(below 15mph) when in 1st or 2nd gear. When you press on the gas from a stop it sometimes jerks you into movement or if you press the gas a bit harder it will shutter through 1st gear and jump into 2nd gear. I have found it to be a problem driving around town or when merging onto a freeway where some acceleration is needed to get to speed.
The contact owns a 2012 ford focus. While at a stop light, the vehicle jerked violently and the service transmission warning indicator illuminated. The contact stated that the vehicle had been repaired five times per the same recall for theclutch pack assembly failure. The vehicle was not repaired this time. The manufacturer was notified of the failure. The recall information was not provided. The approximate failure mileage was 103,000.
During times of frequent stop and go (accelerating and de-accelerating) the car shudders and acts like it is going to stall. It does notaccelerate or de-accelerate properly sometimes. I did not notice until about 40,000 miles and have had this problem ever since. Some model of ford focuses are under recall,however when i went to the dealer they said my car specifically was not being recalled yet it was exhibiting the same issues.
Transmission malfunction light on, car not going into gears properly. Lurching, hesitating. Vehicle was stationary when light came on.
When i start the car initially i can't turn the wheel of the car. I have to tug on it to get it to turn eventually. I'm afraid that i'll be driving in the power steering will go out. Also have been having troubles with the transmission slipping. They say my car has too many miles to qualify for the clutch recall that ford has put out. I don't see what this has to do with a malfunction saying i've had troubles with it since i bought this car. Both of these issues are safety issues. I have no money to replace this stuff. So i don't understand why ford won't work with people on this there needs to be a recall on the steering as i seen many others complaining about it. And they need to suck it up and take the expenditure of replacing all of these crutches that they have a recall on regardless of mileage. Sometimes my seatbelt comes loose after i clicked it. I have to latch it while trying to drive. I'm tired of this car. I'll never buy from ford again.i've been having problems with this car since i bought it. And have informed the dealership that we bought it from and they clean there is nothing wrong with it period after taking it too but it's going to cost me $3,000.
My 2012 ford focus is unsafe to drive because of the faulty dps6 transmission.the clutches in it have been replaced 3 times and it's slipping badly, again.also, the transmission control module failed, and when it did, i was stuck in the middle of the freeway without the ability to move my vehicle.i no longer have warranty coverage for the expensive repairs and i'm stuck with an unsafe lemon.the transmission continues to fail, even after the clutches are replaced, because it is a flawed design that won't work properly.i've only been able to drive the car approx. 50k miles, each time the clutches have been replaced, until it starts slipping badly, again.even when the clutches aren't slipping badly, the car does not operate as it should.i've almost been involved in traffic collisions multiple times because of it, and ford still refuses to accept responsibility for their flawed product.there was a recall for the tcm, but not for the transmission. It's unacceptable for ford to not take complete ownership of this serious safety issue, and i appeal to you for assistance.
The contact owns a 2012 ford focus. While driving 30 mph, the brake pedal was lightly depressed and the vehicle jerked violently. In addition, the transmission malfunction warning indicator illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 185,707.
Takata recall.chronic transmission issues with the powerpoint transmission and clutch; services 6 plus times in 2 years for the same complaints, the dealer updates the transmission or replaces the clutch then 3 or so months later the same issues arise. When in stop and go traffic or car is shifting from 2nd gear into 3rd there is erratic shifting, bucking, her king, lurching forward, hesitation when trying to pull into traffic. This car is chronically unsafe!
The contact owns a 2012 ford focus. The contact stated that the vehicle started to lose power and stalled. The vehicle was taken to the dealer several times, but they could not locate a failure. When the failure occurred, the vehicle would restart but could not move. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The contact filed a complaint with the manufacturer, but the vehicle was not repaired. The failure mileage was 100,000.
Our 2012 ford focus electric totally shutdown after receiving the stop safely now warning alert. Car shut down in traffic within 30 seconds of receiving the warning. We had no time to react or pull the car safely to the side of the road. This is clearly a safety issue.
Car transmission is faulty, was repaired by ford but still defective, have brought in for multiple repairs but still, not working properly, and transmission has slipped out of gear when pulling into traffic. Im personally scared to drive this car and do not trust it while pulling into any kind of traffic situation.
Wheni accelerate it sounds like the car is in "neutral" and the left front tire/wheel is make a skidding sound.random and unexpected when it happens.has been doing this since summer and i thought one of the recalls might fix the problem.taking it to three places since it sounds like it might be the design of the dps6 transmission.it only happens when i am accelerating from a dead stop such as a stop light or when pulling out onto a road.has happened 5 or 6 times since summer.
From 2012 to october 2014, at low speeds the vehicle began to shutter, so much so that the vehicle felt as itwere going to stall while in traffic. In addition to this, while on a hill the vehicle would roll backwards. I called ford several times to make an appointment during this time period, however was told over the phone " that's just how the transmission works" and they couldn't do anything to correct it. After becoming so frustrated i brought the car into ford in october of 2014, and they replaced the clutch... The shutter problem was corrected after the clutch was replaced, however now the transmission overheats at random times both in traffic and also on the highway and the transmission shuts off, and the vehicle becomes disabled wherever i am. This is being brought into ford this week now at 39000 miles. This transmission has been problematic since purchased i understand that the transmission is a hybrid standard/automatic, and there is a different feel which i am ok with, however this transmission is putting me in an unsafe position the way it rolls back, and frequently stalls at both high and low speeds making me vulnerable to an accident.
The contact owns a 2012 ford focus. While the contact's son was driving 60 mph, the vehicle began to shudder, seize, and the power train assist warning indicator illuminated. The contact's son managed to veer to the shoulder of the road. When the vehicle was turned off and restarted, it resumed normal operation. The vehicle was taken to asheville ford lincoln (611 brevard rd, asheville, nc 28806, (828) 276-1075) where it was diagnosed that the power control module needed to be replaced. The vehicle was repaired; however, the failure recurred multiple times. The contact referenced nhtsa campaign number: 13v523000 (power train). The manufacturer was made aware of the failure and referred the contact to nhtsa to file a complaint. The failure mileage was approximately 65,000.
I have a 2012 ford focus sel. I am making payments on this car. I purchased it as a certified pre owned. It had roughly 30,000 miles on it when received. It has been 18 months since date i received the car. I have had it four times for the transmission. All for the same thing witch is grinding of gears, slipping and not shifting properly. The dealership has updated the software and other services on it. It has continued to do all of the stuff i had it for.
The contact owns a 2012 ford focus. While driving 20 mph, the transmission lost power. When the shift lever was placed in the drive position and the accelerator pedal was depressed, the vehicle shuddered and failed to respond. The contact also stated that while attempting to traverse a hill, the transmission lost power and the vehicle rolled backwards down the hill. The vehicle was taken to the dealer to be diagnosed. The contact stated that the power train control module and transmission control module were reprogrammed, but the failure recurred five times. The manufacturer was notified of the failure. The approximate failure mileage was 13,000.updated 01/05/17*lj
Upon acceleration and driving it appears to drop gears and slow down. You can't accelerate, it's like it's in neutral and you can't go. This happens in the middle of driving.
Transmission is dangerous.vehicle stutters through 1st gear continuously, as if the clutch is constantly slipping. This is most prevalent on hot days. The only way to get around this condition is to floor it from stop. This hesitation and unreliable application of power could cause accidents as the afflicted vehicle tries to turn onto a road where traffic does not stop. I have developed the habit of expecting my vehicle to basically die during the turn, and thus will not turn without a very large (sometimes unreasonable) margin of time to clear the turn.this hesitation may also increase the risk of being rear-ended by another vehicle who expects the afflicted vehicle to accelerate as normal.this transmission issue is part of a class-action settlement with ford, arbitrated by cap motors under ford powershift transmission.
When you drive the vehicle, the transmission shutters, shakes, skips gears, and sometimes comes to an abrupt halt making it feel as if i have been rear-ended. It happens when the engine is cold or warmed up, at all outside temperatures and conditions and is a general safety issue waiting to happen. I have had mechanics that specialize in transmissions warn against driving it as it could potentially be a very severe or life threatening issue. None of these mechanics have a solution for me. Replacing it would just put an already bad transmission design back in. Ford has done nothing for me. And i am frankly afraid for my life every time i start it up. The vehicle feels as if the transmission wants to explode. Several times i have briefly lost control of the vehicle as the transmission jerks from one gear to another. This is my only vehicle for transportation and it is totally unsafe. Is it going to take people dying to get them to fix this? are we having another general motors moment? why is the government not doing anything about this? your question below about the dates is irrelevant as it happens every time i drive it,
The transmission shutters and hesitates to shift into gear while accelerating from stop. Have taken it to ford multiple times and problem comes back every time.
Tcm failure, uphill assist failure, no start.
3 separate incidents have occurred in my 2012 ford focus all related to the transmission.the first incident occurred on august 25, 2012 while traveling at 40 mph, i suddenly lost power between the gas pedal and the car itself.the rpm's continued to climb but the car was no longer moving.took to ford dealer to be serviced and was told they could not find a problem. The next incident occurred on september 8, 2012 - not necessarily a safety concern but contributes to overall problem - pulling out of a parking lot, placed car in reverse, it did not move.took to ford dealer where the transmission was "reprogrammed".the most recent incident occurred on september 9, 2012, i pulled out into 35 mph traffic, my car would not shift out of first gear, going 10 mph and "revving"but not accelerating fast enough to stay ahead of traffic.had car towed to ford dealer where it is at this time.
I purchased this vehicle in november of 2012 and was never forewarned about the issues they had. The transmission has been fixed numerous times but continues to clip, shudder, jerk, and shake. I had to go to durham a year and a half ago and was almost involved in a bad accident when the vehicle started to roll back on an incline while in drive. I have come close to many accidents though due to this car, mostly because the transmission hangs up so bad. I have to constantly pull into either a parking lot or the center turn lane when i am in heavy stop and go traffic because the transmission stops pulling. I normally have to turn the vehicle off and sit there for a few minutes before it resets itself and i can go on my way.recently i was in the mountains and the rpms kept hanging up at 4,000 rpm going up and down the pass. I had to keep hitting the brakes and hitting the gas in order to resolve this issue. With semi trucks behind you this is very disconcerting. I also was stuck in heavy stop and go traffic on the interstate in the middle lane and the transmission was trying to quit. Last year the seat belt buckle broke and i could not get it to unlatch, this past summer the ac was not blowing out of the vents, had to take multiple trips to the shop to get it diagnosed, and eventually fixed both blend door actuators. The chrome plating started peeling off on the steering wheel this past year at only 40,000 miles and almost cut my hand multiple times. It took them two tries to fix that. My gas mileage is not even what is advertised for these vehicles. In town i get 22 to 25 and on the highway i get 26 to 29 mpg. This car is ridiculous! ford will not even acknowledge the issues that it has, instead the transmission is within normal operating parameters, the rest of it well as the customer service lady stated to me "all cars have issues".
Early 2013, experienced daily violent "shuddering" while accelerating from a stop, going around corners and going up hills and any kind of incline. Ford service dept. Diagnosed my car on 8/28/13 as needing a new clutch which was on back-order due to high-demand. On 9/17/13, my clutch was replaced.slowly the shuddering returned and march of this year (2015), it was again shuddering violently. On 3/26/15, ford service dept. Diagnosed my car as needing the transmission to come fully out and be repaired. On 5/5/15, the transmission was removed and both input shaft seals were found to be leaking. The seals were replaced and the clutch assembly was cleaned. Almost immediately thereafter, the car started shuddering again and on 8/14/15 as i drove with my toddler in the backseat, the car started shuddering and lost power as i was exiting the freeway and an alarm sounded inside the vehicle with a message on the dash that read " transmission malfunction - service now".on 8/17/15, ford service dept. Diagnosed the transmission needed to again be removed and repaired which is now scheduled for 9/15/2015.please do not wait until someone dies before making ford deal with this very serious issue. Many ford focus owners are losing power while driving on the freeway. This would be very scary, not to mention potentially very dangerous if this happened to me while driving the very busy l.a. Freeways with my toddler to/from school/work every morning and evening.
I bought my 2012 ford focus new.ford has replaced my transmission/seals/ clutches four times thus far. I have had to schedule three appts with paul miller ford in lexington ky since transmission #4. The first & second inspection passed all tests, 'it's within parameters' was the only response the technician would tell me. My third appt, my transmission failed & now need yet another transmission. Ford says my vehicle 'safe to drive'. Will take 2-3 months for parts. Focus continues to: shift erratic, rpm needle in 6-7 range, transmission slips, jerks, hestitates, boggs down, delayed acceleration, shudders, surges forward when stopping, decreased fuel mileage, and transmission is leaking. The cover for under carriage is covered/caked with transmission oil.how can this vehicle be safe to drive when clearly testing indicates the transmission has failed.
Transmission fails at 27900 miles on july 8th, 2013, while driving on the highway (gears don't shift), dangerously coast to the side of the road to a stop, car towed, dealer replaces the whole transmission; 1 month later, on august 14th, 2013, same issue occurs while changing lanes on highway and accelerating to do so, car suddenly refuses to change gears, car slows down to 10-15 mph (gears don't shift), dangerously coast to the side of the road, car towed, dealer re-programs the transmission; on august 19th, 2013, 3 days after the second fix, transmission fails again, car towed, dealer replaces computer modulator, re-programs transmission. We do not trust this car anymore, we do not believe it is safe, and we will seek to return it to the manufacturer and get our money back.
I was driving the vehicle down the highway and it all of a sudden lost power and would not shift and slowed down to around 40mph automatically and almost caused me to be hit from the vehicle behind me and had to immediately pull of to the shoulder. A message came up on the hud/display and said transmission malfunction service now!. I then shut the car off at a parking lot and let the car sit for over an hour and made phone calls to the dealer. This has also has happened when going to step on gas to yield at an intersection and the motor just went up in rpm but did not move or go into gear while in drive. This is vehicle is dangerous while driving due to these issues and the dealer acts like it is not.
The contact owns a 2012 ford focus. The contact stated while driving 10 mph, the vehicle shuddered with the check engine warning light illuminated. Additionally, the vehicle failed to start occasionally. The contact shifted into neutral then park and the vehicle started. The contact also stated the vehicle failed to accelerate. The transmission warning light illuminated. The vehicle was towed to lithia ford lincoln of fresno (195 e. Auto center dr, fresno, ca 93710) and was diagnosed that the transmission control module failed and needed to be replaced. The vehicle was not yet repaired. The contact stated that the vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure and informed the contact the extended warranty had expired. The failure mileage was approximately 120,000.
About 1 month after purchase i began to experience transmission sluggishness, slow acceleration due to gear slipping, and sudden acceleration. Not always, but more often than not. I chalked it up to the nature of the dtc as the dealer insisted that is how the trans works. After several more months i received a recall notice for trans problems.had trans reprogrammed.after about 3 months, all problems returned along with a grinding sound when in lower gears.took to dealer for regular 7500 mile check and spoke at length with technician.he has same car and stated that my clutch plates would need to be replaced along with some other hardware.unfortunately, trans tech was booked for the following week and a half.made appt at other dealer and after they checked the car, stated that all i needed was to have the trans reprogrammed, going so far as to tell me that the new programming would "learn" my driving style and adjust after a two week period.car seemed ok for a few months, and then all problems returned again.i took my car in for regular esp service this evening and asked for the trans to be looked at again.tech told me that they were booked for over 2 weeks for trans work, and 80% of that work is on the focus and fiesta models.tech also shared that as of 3/1/14, ford instructed all dealers to stop replacing the clutch plates and simply reprogram the trans. Tech stated that this is due to the high cost of replacing the clutch plates; anywhere from $1800 - $2100. He also stated that internally, ford corporate has acknowledged that this trans is a failure. In order to get new clutch plates, tech stated that i needed to have trans reprogrammed and then drive for 2 weeks.then return to dealer for analysis. Tech stated that ford will only replace clutch plate if slipping occurs at over 2100 rpm. Fearful for safety as trans problems can occur at any time!
Steering assist malfunction when starting vehicle, making it impossible to drive. However when restarted and "warmed up" vehicle function. Ford seems to be ignoring the issue as it did with transmission malfunction. Today may 5 i return to metro ford.
Have had issues with this car since after purchasing it new on 12/31/11.06/08/12, 7148k mi, car shifting at incorrect times, car would jerk when shifting, and roll back at times on flat surfaces and at traffic stops. Also car would shutter. Service repair, open recall pcm for incorrect shift/jerking. 10/16/12-10/17/12, 10437k mi, car would make a grinding noise, noticed mostly when turning, but not always only when turning. Sometimes car seems like it was a manual snubbing out. Also the mpg indicator would not fluctuate and stayed at 29.9mpg, had been stuck at 29.9 mpg for a few months. Service repair = replace both front springs and bearings. 11/05/12-11/07/12, 10950k mi, last repair did not fix the grinding noise. Makes this grinding noise also when taking off from a stop. When shifting from 1st to 2nd gears. Service technician said they could hear it sometimes, but could not figure out what the problem was and instructed me to keep driving the car until it made the noise enough for them to determine the problem. 05/15/13-05/17/13, 13514k mi, car would have trouble accelerating, was jerking when taking off from stops, made grinding noises when shifting gears. 06/12/13, 14103k mi, since clutch replaced car rolls back, on a flat surface and my car almost rolled into the car behind me. 07/17/13-07/18/13, 16007k mi, when car shifts gears it is jerking really badly, causing passengers upper body to jerk forward away from their seat. Shuttering and the car makes a bad grinding noise when shifting. One instance i was accelerating from a stop, and got half way through first gear and the car stopped accelerating. Car accelerating behind me almost rear-ended my car. 7/18/2013, 16043k mi, shuttering still there. As i eased off the accelerator to merge into traffic, the car continued to accelerate for several seconds after removing my foot from the accelerator. Safety issue!
The transmission "skips, flutters or just not kick in" when moving from a stopped position to an accelerated speed.seems like the transmission stalls out and then grabs.it does it quite often and i was almost rear-ended on several occasions so far by this hick-up in the transmission.i am going to take it back to baxter ford in omaha and see if the problem can be fixed or not.they may get the car back.
Excessive shuddering/shaking upon acceleration, vehicle does not seem to have any power. On 8/28 i was stopped atlight in drive and vehicle would not move, after changing gears i finally was able to drive it, a short time later vehicle would not move again in drive but the engine light came on, on the way to the dealership vehicle lost power and would only go 15 mph crawled to the dealer with emergency flashers. Dealer had the vehicle for 5 days and completed the software update program 15b22, since receiving the vehicle back i am still experiencing low power and shuddering. Have been rear ended tapped once because it doesn't have any power, very concerned to drive vehicle to to loss of power and excessive shuddering. Contacted ford customer care and they did not have a sense of any long term fix to this issue nor does the dealership. Dealer states they are slammed with these vehicles every day.
My 2012 ford focus has repeatedly been in for service do the the dual clutch transmission as well the the transmission control module. Since i've owned the vehicle, it has seen 2 new clutches as well as 2 tcms. Over the lifetime of the vehicle it has had 5 clutch replacements and 3 tcm replacements. Thankfully, the transmission has not failed on me yet. This car is very unreliable and gives me constant headaches. My car dealer is about 30 minutes away and every time i go their for them to test my transmission, it always fails. Its a complete waste of my time because no matter what i do, the car always will shudder. My 14mo1 warranty has now run out so eventually when i need a new clutch it will cost me roughly $2,500. I have contacted ford about this issue multiple times and now i am filing for arbitration. This car is nothing but a death trap.
The vehicle was parked. I started it up and backed out of the parking space. I shifted into drive and began moving forward. After going approximately 20 feet the "i" sign illuminated on the instrument panel and the message "steering malfunction, needs service" came on, along with the alarm jingle. I tried to steer the car out of the middle of the drive lane and managed to get it over to the side, but the steering was practically frozen. I turned off the ignition and looked for any obvious signs of trouble, but could find none. After reading through the owner's manual and checking the engine compartment, i restarted the car (about 20 minutes after i shut it off) and no warning sign came on. I test drove it in the parking lot for a minute to see if the steering would function properly and then drove home and experienced no further problems. I took it to the ford autoway dealership for inspection and they diagnosed the problem as stemming from an abs "corrupted" program. They told me the epas gets it power through the abs. They rebooted the abs program and i've had no further problems.
The contact owns a 2012 ford focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed and the vehicle hesitated to respond without warning. The vehicle was taken to an unknown ford dealer, located in winston-salem, nc, where the technician repaired the vehicle under nhtsa campaign number: 16v643000 (latches/locks/linkages) however, the failure recurred. The vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be repaired or replaced. The contact called the same unknown dealer and was informed that the vehicle was over the mileage and therefore would not be covered under warranty or nhtsa campaign number: 13v523000 (power train). The manufacturer was made aware of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 92,000.
The contact owns a 2012 ford focus. The contact stated that the transmission stopped shifting out of third gear and the contact was unable to accelerate and the check engine light illuminated. The vehicle was taken to a dealer where the transmission was reprogrammed. The repair failed to remedy the failure. The contact mentioned that the vehicle continued to shutter. The failure mileage was 55,000.
My car has transmission problems. Every single time i start and stop the car shudders and hesitates. The car is unsafe to drive. Also the car's cruise control broke within 3 months of owning the car, it was fixed and then broke again a month later. And hasn't worked in 2 years. This car is junk. I have taken it to three different ford dealerships and they refused to fix the problem. They would tell me there was nothing wrong with the transmission it was the way i drive. Every time i took it in for the cruise control ford would tell me that they were unable to fix the problem because the cruise was working that day, when it never worked for me. They refused to fix the problems and i finally ran out of a warranty and gave up. I don't have the money to pay to have this car fixed when i bought a brand new car i college to not have to worry about getting work done to a car. This has been the biggest disappointment and i just want them to be recalled. Ford owes it to all the customers that are currently stuck with this car and paying big money for a car that doesn't work. I don't not feel safe allowing my family in the car because it is too dangerous to drive. It stresses me out on a daily basis having to drive this car and never knowing when it's going to stop working. I have been having there problems since i bought the car in july of 2012.
There was an increasing variation in speeds as i tried to accelerate for merging onto major highway. Thought the floor mat was stuck under the accelerator pedal, but it was not.problem continued at different times and different speeds. When i took the car in for service on 9/20/13, i described the problem to the service rep. He told me first that there was a service alert for this problem and would require 3 hours for the transmission to be re-programmed. I agreed to wait while the work was done. He returned shortly to inform me that there was a more recent service alert for this problem and that i would have to return at another time and leave the car for at least three days because it was likely the entire transmission had to be removed and re-built! and a rental car for that period would be at my expense since this is not an "official recall".this despite my having also purchased an extended warranty plan from ford. I left the car at the dealership on 9/25/13 and got a rental car at my own expense. Later that day, i received a call from the service dept. Informing me that not only would the entire transmission have to be removed and repaired but the clutch would have to be replaced. It would take "at least 2 additional days" for these repairs","if we get the parts in". I am now waiting to see how long it will be before i get my car back, while i pay for a rental car in the meantime.
My focus has had numerous transmission problems over the past few years. My car would randomly not be able to shift into second gear and would leave stranded.while driving my car would randomly not shift gears, allowing me to go a max of 10 mph with my children in my car. Many times my car would not start at all.sometimes when it did start, i could not even turn my wheel. I had the computer chip reset and within 4 months my car became inoperable. I took it to the shop and they said multiple service bulletins were found for my transmission that came back in the diagnostics and told me to take it to the ford dealership.when i went there i was told it would be minimum $2k to get the internal clutch fixed, if that was the issue, upwards of $5k for the other transmission issues. I felt extremely unsafe with two kids and had to go out and lease a new car. I am furious now that i am reading that ford knew it was selling 2012 focuses with faulty transmissions. I still have the car in my possession. I cannot even count the number of times my car would not shift or start, and while driving with my children in the car this happened. It caused me to almost be rear ended or stuck in intersections. The only thing that saved me on many occasions was quickly turning on my hazard lights/blinkers.i am outraged that this has happened. Prior to owning my 2012 focus, i had a 2002 focus and never ran into any of these issues and loved the car so much i bought another one. If i could go back in time i would never have bought the 2012 knowing what i know now. I am hoping a class action lawsuit is filed, and if not, i may find my own lawyer and go after ford.
Within a month of purchase, the vehicle has been "shuddering" i have reported this to the dealership every time i sent it in for service and all they tell me is "it is normal, you have to get used to it. Its the new transmission technology of ford." i cant believe that after 2yrs and 17k miles on it that it is still exhibiting the same problem and there has been no resolution to it. May i know until when am i going to wait? another problem that just came up- i have witnessed a loud sound coming from the speaker. Seems like a thunder/cracking noise. My husband has heard it twice. It is a very loud sound. It scared me when i heard it the first time.
The contact owns a 2012 ford focus. While driving 40 mph, the vehicle vibrated and jerked forward when the accelerator pedal was depressed. The vehicle was taken to be repaired, but the issue recurred. The manufacturer was not made aware of the issue. The failure mileage was 30,000.updated 09/06/16*ljthe consumer stated the vehicle hesitated at low rpm's upon take off.updated 09/08/16.
My car would not go into the correct gear when i slowed down to turn a corner. Coming out of the turn it stalled into neutral . My car has a rattle and jerking when i'm going less than 5 mph sometimes. This car does not change gears smoothly! i recently rented a 2013 focus and it drives great. My 2012 ford focus is horrible.
This has been an ongoing problem. The transmission in my ford has stopped functioning and left me sitting on the side of the interstate many times. I have been lucky in that i have only been stranded in a traffic lane once. I have taken it to ford and gone through the same things that so many people have already stated: first they blamed it on insufficient electrical grounds, then they charged me $200 to reprogram the transmission control module. The transmission then failed in the dealers lot. I finally had the tcm replaced under recall in fenruary 2015 and have been lucky when compared to many others. The vehicle has recently begun shaking violently, lurching forward, and sometimes not moving forward at all. I never know what gear i will get when i press the accelerator or if i will get a forward gear at all. The most dangerous thing is the unpredictability. It happens frequently at highway speeds but city driving is intolerable. The ford mechanic told me i need a new tcm (again?), both clutches, and the slave cylinder replaced. I asked how long i could expect that repair to last. He admitted - away from other employees - that the vehicle should not be allowed on the road because it is too dangerous.the ford service consultant advised me to park the car and to sell it but my conscience will not allow me to put someone else at risk by driving it.i have parked the focus and will not allow anyone to drive it. A used car lot employee told me on 27 august that she refuses to sell them because they are too dangerous. A brief search of the net reveals lawsuits in australia, canada, illinois, and california all for the same problems. These vehicles must be recalled and the transmissions must be replaced with a system that actually works, not with the same bad system. It is a matter of time before one of these defective transmissions gets someone killed.
The transmission shudders when driving between 20-40 mph.we see misshifting when taking off from a complete stop, clutch appears to slip at take off.
While the transmission does act different than a normal automatici've never had any problems until nowi was driving 35 mph andsuddenly the car would not move forward any moretheengine would just hits high rpmswhich is funny cause this car has never hit a high rpm while not in gear it has a rev limiteranyway i coasted to a stop i tried to use the sport option to get the transmission to shiftnope so i turn the car off never to start again the transmission indicator on dash said car was in drive even though the shifter was in park my main concern here is with all of the complaint about this transmission and it would take me weeks to read them allwhy has thenational highway traffic safety administration. Has not issue a recall on this transmission that is still being put in new cars today and having the same problems and can causea very real safety concern why is it that people have to die before something is done and the company is held responsible.
Power steering completely stopped working. Almost wrecked the car. Transmission vibrates and makes noise
Recall done --not fixed abc control system. Still rolls back at incline.accident parking lot stopped shifted from drive to park (thought) open door stepped out car started rolling back jumped backin not to get run over to hit brake pedal.front door open hit parked truck (accident) destroyed my drivers door with major damage to door and some damaged to parked truck.had friend in the passenger sit and saw what happened.vin# [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Just like everyone else, the car stutters and hesitates to accelerate at slow speeds. The transmission feels as though it is going to fall out of the car. I have taken it to the dealership, and the "reprogrammed" the transmission. They said it could take up to 2 weeks for the car to relearn my driving habits. It has been 2 months, and the car continues to stutter and shake.
The car is an automatic with a standard transmission.started making "clunking" noises.i took it to the deal and they put a "package" on it issued by ford.said that fluid was leaking into transmission but the noise would clear up.took it back a month later still making noise and was told that the noise would go away.to this day is still making the noise and recently has gotten worse.scheduled an appt for next month for them to look at this problem again.now i am noticing that sometimes it will sound like it is in one gear but the tachometer is racing upwards.my daughter has same car just a 2013 and has been having same issues with it and has taken to the dealership with same answers.i have spoken with other people that have owned these cars and they traded because of same problem.
I'm currently on my 4th powershift transmission. I get a new one installed yearly due to unsafe driving hazards it causes. Jerking, hesitation, rolling backwards on slight inclines. Several times while driving at highway speeds the powershift transmission slipped out of gear and i had no speed control. Very scary!ford keeps installing a new transmission but, it never fixes the problem. They did increase my warranty to 100,000 miles. I intended to keep this car for my teenage daughter when she starts to drive but, i would never trust her life with this car. I can't trade it in because all dealers know this car is a lemon.
Driving home on interstate 73mph trans shifted to neutral had to get off interstate before getting ran over with my speed decreasing. Turned car off cranked back up trans worked again took to dealer in jackson, tn golden circle ford they said trans pcm needed to be reprogrammed and was fixed drove home today 11-22-2013 did exact same thing not good and not safe when you lose trans power at interstate speeds car now back at dealer waiting to see what they come up with this time. I am a ase certified mechanic and work on vehicles for a living this one still under 100,000 mile warranty but has serious and dangerous problem something needs to be done please help i apparently am not only one with this issue apparently this trans is junk and no one knows how to fix it so should be changed to something they know how to fix i drive 145 miles per day to and from work all interstate this was suppose to be a proven dependable vehicle that is why i purchased it also for the gas mileage which is good but now not feeling so safe driving it.
Car shudders when accelerating. Loses power on freeway and then suddenly shifts and takes off. It is not a safe vehicle to drive in its current state
While traveling at 65 mph on highway, vehicle suddenly lost all power transmission to the wheels with check engine light illuminating and service transmission warning appearing on console.vehicle coasted to a stop, partially obscuring right lane of highway.vehicle narrowly avoided life-threatening collisions with various passing vehicles until emergency personnel arrived in response to 911 call to block traffic and allow towing.vehicle was towed from the scene.upon restart of vehicle, power transmission to wheels was restored, though check engine light and service transmission warning remained illuminated.ford service department diagnosed as faulty transmission control module (tcm) and replaced tcm under ford field service action 14m02.ford has known of faulty tcm electrical soldering design with possible consequence of intermittent loss of power transmission to the wheels since at least 2015 when 14m02 was issued, but inexplicably no tcm safety recall occurred at that time.as part of ford "customer satisfaction program" 15b22 issued in 2015, vehicle received a tcm computer reprogram that was supposed to detect impending tcm failure so that tcm could provide warning about the need for tcm replacement, if need be, prior to hazardous events occurring.this software update proved to be ineffective, as vehicle's tcm failed without warning in highly dangerous scenario.a safety recall should be issued for all un-replaced tcms in all vehicles referenced in ford field service action 14m02, as stop-gap software reprogram levied by ford "customer satisfaction program" 15b22 has proven insufficient to detect impending tcm catastrophic failure.waiting to replace the tcm until it shows signs of failure will (and perhaps already has) lead to fatalities.
The contact owns a 2012 ford focus. While driving on an incline, the vehicle began to stutter without warning. Also, when the accelerator pedal was depressed, the vehicle hesitated to increase in speed. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,468.
The contact owns a 2012 ford focus. The contact stated that the vehicle was taken to the dealer for a manufacturer's recall for the clutch and transmission, which did not provide a permanent remedy to repair the condition of the vehicle. The vehicle was taken to the dealer more than five times before notification of the manufacturers recalls and they had not been able to replicate the failure and provide a repair solution after several repairs. The contact continued to experience the clutch failing to change over into third gear and the vehicle had a strong hesitation. The vehicle also randomly stalled and the contact had to make several attempts to get the vehicle to restart. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was not available.
My ford focus was purchased in june 2011 the vehicle was new off the dealer lot, to date the vehicle has been in for power train repair for a total of seven times. The fifth time back in june 2013, the power train internal parts were replace, the problem still continues. My vehicle again went in for repair on january 29, 2015 as the transmission over heated and i received a warning to stop the car. The car was in the shop for almost two weeks, i picked the car up on thursday after work, the next day the car lost the ability to pull the vehicle and i barely got off the road. I could not get the car to go over ten miles an hour. The dealership sent a tow truck for my car and back to the shop it went. After two weeks i got a call that there were no issues found and the dealership could not pay a tech to drive the vehicle more than 20miles. I insisted there was an issue and thati fear for my life driving this car now. The dealership got permission from me to allow the tech to driver the vehicle home to see if the car acted up for him on a longer distance drive 2/19/2015. On 2/20/2015 i received a call that the tech had in factgot stranded on the hwy on 2-19-2015 and now they must attempt to locate the issue. The dealership is trying their best to find the problem but ford needs to do something. This car is not safe, i fear for my life driving this car. I have to drive on the interstate every day to and from work and i am afraid. I fear having to drive with my child in this car. Had i been driving this car home yesterday i very well could have been run over by a tractor trailer or caused a major hwy accident. These cars are not safe, how many people have to die before something is done.
I bought this car ford focus se 2012 in july 2011 and the day after that i felt and heard weird noises and vibration when automatic transmission changed gears. I went to the dealer and i was told that the car was operating within ford specification so it was normal and after a few miles it will desapear. It continue getting worse. At 2500 miles i went to the dealer again but they said again that the car was operating within ford specification. At 6500 miles the weird noises and vibration were still there and service engine light turned on suddenly and the gears didn't shift. The car was towed to the dealer and they told me that the computer didn't record any error or problem and that the car was operating within ford specifications. After some delay they changed the dual clutch in the transmission but it was worse. At that time the car had the same weird noises and vibrations and shakes a lot while idling. I applied lemon law and an independent mechanic tested the car and saw and felt the problem. I went to the arbitration in better business bureau and they tested the car too and saw and felt the problem. The person from ford didn't go to the arbitration, they were on the phone. I won the case and this next monday february 6, 2012 i have to go to the dealer to receive my money back and return the car. I live in florida and i applied lemon law in this car. This ford focus se 2012 is a lemon car. About the seat belt problem, when i'm driving, if i unbuckle the seat belt, the warning light doesn't light on until about 1 mile later. Also after i first start the car, if i wait for about 10 minutes with the seat belt unbuckled, the warning light turn of and if i drive the car with the seat belt unbuckled, warning light doesn't light on for about 1 mile. I think this is a safety problem too. Gbya :)
Even after reprogramming the transmission control module, the car continues to present bucking, kicking, jerking, harsh engagement, and delayed acceleration, as well as lurching. Today, the transmission control module completely failed to start the vehicle, although all other electrical works.
When we drove this brand new ford focus off the dealer lot we noticed a sudden jerk in the transmission. We did not know if this was a fluke or normal so we drove it about a thousand miles. The transmission began to jerk more, jump, stall, hesitate, and rev up needlessly and seem to get stuck in gear.we took it back to the dealer with our complaints and they reprogrammed the computer and told us to give it another thousand miles to improve. As of this date, we have had this car back to the shop 7 times with the same complaint. At about 36,000 miles they did put in a clutch kit which helped it for about eight thousand miles. Unfortunately, the problem has returned. It is and always has been a safety issue for us. We never know when it is going to hesitate getting out into traffic...and we have been close to an accident several times. This last trip to the shop, just fri the 19th, they tell us there is nothing they can do...just live with it. I know we are not the only ones that have this problem, the technician told us that outright. We are sick of this car and we have exhausted all our resources. We want people to know this is not a safe car so that is our reason for this letter.
Since september 2014, the transmission has shuddlers, and shakes violenly, while the vehicle accelerates, deaccelerates or even in reverse. The transmission is extremely loud while the vehicle is either drive or reverse as well. My vehicle has been taken to four different ford dealers at five different for this issue and yet this problem has not repaired. Since september 2014 to present the vehicle issues has worsen by increased excessive noise levels and the drivability as well.
The contact owns a 2012 ford focus. The contact stated that there was a progressing failure with the transmission clutch. The vehicle was taken to the dealer more than five times, but they were unable to replicate and diagnose the failure. While driving at highway speeds, the vehicle independently reversed while being operated in the drive gear. The vehicle was unable to be driven due to the failure. The manufacturer was notified. The approximate failure mileage was 79,000.
The transmission shutters and shakes very frequently. Vehicle also periodically will almost stall while driving. Overall the vehicle just feels incredibly unsafe and unreliable while operating.
Vehicle disengages and leaves you stranded right where you set, no matter if the gear shift is in drive, park, reverse, or sport it disengages without warning. This has happened to me numerous times. Once, pulled into gas station to get gas and put vehicle into park, got out, filled tank then got back into car and put into drive and, nothing. Transmission would not engage. Another time, driving on interstate and same thing, disengages then would lunge then disengage completely, stranded on the highway. Another time, and this has happen so much that now i try to time myself while approaching traffic signals as to prepare myself as if it where going to lose power every time. These times you will be setting in traffic at a light or just rush hour bumper to bumper and the light changes or traffic starts to move and without warningtransmission, disengages. Stranded, in the middle of an intersection with oncoming traffic. I am surprised with all the problems that i see everyone is having with these vehicles pertaining to the transmissions, someone hasn't been killed. This problem isn't a secret anymore. Just google ford focus transmission problems! the nhtsa needs to "(as a federal agency, nhtsa regulates the safety of motor vehicles and related equipment)" do what is right for the consumer. Call ford motor out on this issue and make them stand behind their product that are selling. Go to http://wlos.com/news/news-13-investigates/ford-sued-over-faulty-transmissions-in-some-focus-feistasthis pretty much explains it. This is why ford stopped using this transmission in end of 2015. There is no fixing it! it is a defective design issue and they know it. And as far as the when did this happen box at the bottom of this page, these aren't isolated incidents, this happens often and to most people who own these cars manufactured with this transmission between 2011-2015.
The biggest complaint i have is the annoying shuddering. It's noticeable on light accelerating. Sometimes the shuddering is so bad that you can't hardly accelerate when pulling out into traffic or after pulling off after you have stop at a stop sign or stop light. This has been going on since i got the car in october of 2017 i've taken it to the dealership for this issue & they told me that's how the car is supposed to drive.
The contact owns a 2012 ford focus. While accelerating at various speeds, the vehicle failed to accelerate and jerked forward without warning. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 3,000.
I got in my car, but it in reverse and began backing out of my parking space when my suddenly car lost power.the car was in motion but the steering wheel and brake pedal locked up and i could not steer or stop my car from going backwards and i hit a parked car in the parking deck at school as a result.the code on my dash was (i) steering assist fail.i turned the car off and on several times before the steering wheel and break released and i was able to gain control of the car again.this is the 3rd time in 2 weeks it has done this (jan 28, feb 2 and feb 8).all three times the car has been in motion and in reverse gear. I contacted ford corporate offices and the ford dealership where i purchased the car from and they said there is nothing they can do unless the car duplicates the problem in their presence.
Recalled vehicle for computer system.defect causes breaks to wear early, shuddering in transmission, and eventual transmission failure while the car is running.is a known problem as i see from many other internet complaints.
Have been under a recall regarding the transmition on my 2012 ford focus for 7 years.have been very patient dealing with the dealership. They've told me that the parts on back order, did a computer fix multiple times and told me to drive the car as is...stopped answering my calls etc... Called ford customer service multiple times and been told to go back to the dealership...called ford customer service again today only to be told they will not stand behind their contracted dealer... I've been in multiple times too have it fixed and its been worse after each time.it's stuttering while driving, bunny hopping while accelerating, making grinding noises, it's almost impossible to drive up a steep hill due to this, is almost impossible to get into a freeway and get up to speed quickly enough to keep from getting hit.i've been rear ended due to the stutter...its not safe.now after contacting ford and the dealership for the hundredth time i'm told there's nothing they will do to fix this problem.
The car has 70,000 miles on it. It has had 3 oil leaks (1 oil pan & 2 head gasket); i have also had to have the clutch replaced twice. The first time was due to shuddering and the second time was due to a transmission malfunction code. The two clutches were replaced 10,000 miles apart.
I cannot give exact dates and mileage because this problem has been form the get go and gotten progressively worse recently.the car used to simply struggle to go form a stop or low speed.we had the transmission reprogrammed but that did not help.it continues to act in that manner but now has gotten dangerous to drive.we bought the car new and it is driven from georgetown, ky to cincinnati 5 days a week for work.it now has roughly 105,000 miles on it, though that may be just a little high.the car is now losing power, not shutting down but losing power.it is happening at slow speed and at highway speed.my wife has reported it has nearly caused her to have an accident on more than one occasion.we have spent over $1100 trying to fix it based on what the dealership is telling the "codes" say is wrong but the problem persists.i am afraid this car will cause an accident and hurt someone or worse it we continue to drive it.we cannot afford to put any more money into it, trade it in, or stop using it.i have seen countless complaints about this vehicle and i have to wonder why there has not been a mandatory recall to replace the transmission, not just reprogram it since that doesn't work.please put ford on notice that this issue must be corrected and all outstanding vehicles that have reported this problem must be fixed before the cars kill someone.thank you.
Car was running fine and the vehicle lost power and slowed to a crawl. After sitting awhile it started up again only to loose power again. Was told it was the computer, then the battery, then the transmission. Now being told that it was the tcm voltage being the problem. The car is in the shop. The service manager has said the part is not available because there are so many of these cars requiring this part. The car is not safe to drive and there has been some recalls on many of these models. In fact there is a recall for a software update on many of them but not mine. Why isn't there a recall if the dealer says that it is a common problem on this car.
The contact owns a 2012 ford focus. While driving various speeds, the vehicle suddenly failed to accelerate. The vehicle was taken to the dealer where the transmission software was updated. After the software update, the transmission suddenly switched to neutral and the engine shuttered while driving over 50 mph. After turning off the vehicle and waiting five minutes before restarting the vehicle, it operated normally. The manufacturer was notified of the failure. The failure mileage was 70,000.
2012 ford focus se 65k miles: automatic transmission stops suddenly loosing power and can cause an accident when you go on the highway or on busy street.shift gearget lost and speed, velocity and acceleration decrease.wheel bearings make a lot of noise on the rear tires like if they going to fly out of the car.radiator have a hair line crack so is leaking coolant.note: the car is well maintained and have all maintenance made on time. No abusive driving. What happen ford???😡 no quality at all!!!
When accelerating car jumps or hops violently.engine makes grinding/chattering noise when changing gears. Experience roll back when on a slight incline. Power shift 6 speed is not safe. Have trouble crossing lanes of traffic for the jumping/launch judder problem.
When going up hill the transmission slips and motor revs up and down.at very low speed when pulling into uphill driveway the car lurches forward. When stopped on a small hill you can slowly let pressure of brake the car will drift backwards like it is in neutral. When first starting out of a parking position the car will speed up with out any change in throttle position.
When attempting to start the car for work the car stated system malfunction and oil change required then locked up the steering wheel. I thought maybe turn it off and turn it back on again since we got the oil changed 2 weeks ago, still popped up errors like steering assist fail. Before this the car started having some delayed shifts, shaky at lower speeds along with other transmission errors.not sure if they are related but either way my car is out of commission until able to be towed and serviced.
I had my car at the dealer 5 times for transmission problems under warranty. 2 months ago i had to pay over $2500.00 to have repaired out of warranty by an independent repair shop. The purge valve is alsobad, they sent a recall bot cancelled it. My gas gauge has not worked in over 3 years, the sound system also has not worked in over 3 years. The dealer said there has been multiple complaints. The fan for the heat/cool only works on high(4). The ignition also is a problem, my mechanic said that he knows of many ignition problems on the focus and other ford models. I did receive a lemon law settlement a few years ago which wwas nothing compared to all the problems and expenses.
The automatic transmition of my 2012 ford focus with 100k miles had hesitation and the engine suddenly shut off when driving due to the transmition fail (it happen too often drivind in the city), after i paid $ 2,200 to the dealership to get it fixed ( they changed clutchs and computer module). The steering wheels started to fail, it suddenly gets too hard to turn, then it gets normal and then fails again. Just when i was turning on a corner the steering wheel got hard to turn and the car was going out of the road (straight). Luckily i was able to hold the steering wheel too hard to control it. Ford want to charge $2,400 to fix the problem (rack and pinion replacement) . I think there should be recalls for those dangerous issues. Thanks.
The contact owns a 2012 ford focus. While driving on the highway, the vehicle started to shudder and decelerate; however, the rpms revved at a very high rate. The contact exited the highway and parked. The vehicle was towed to an independent mechanic who test drive the vehicle and performed a diagnostic test. The mechanic called keystone ford (301 walker rd, chambersburg, pa 17201, (717) 264-5104). The vehicle was initially covered under the warranty, but was later not approved after the correct vehicle mileage was provided. The dealer quoted a cost to repair the vehicle, which involved replacing the transmission control module and reprogramming the new part for safe operation on the roads. An appointment was scheduled and the vehicle was towed to the dealer where it was currently being repaired. The manufacturer rechecked the warranty information to confirm that the vehicle was no longer covered and referred the contact to nhtsa. The failure mileage was 158,900.
The transmission constantly shudders, shakes and grinds. Sometimes it won't even go into gear. It feels extremely unsafe.
The contact owns a 2012 ford focus. The contact stated that while driving 35 mph, the vehicle independently downshifted as it vibrated abnormally. The contact continued to depress the accelerator pedal but the vehicle failed to respond. The vehicle did regain speed as the contact coasted along the highway. The vehicle was not taken to a dealer for inspection or repair. The manufacturer was not notified of the issue. The approximate failure mileage was 4,000.
"takata recall" when attempting to reverse out of a parking space, i put my car in the reverse gear however nothing happened. I tried several times, pressing on the gas pedal but the car would only back up slightly. After some time i was able to slowly back out and shift into drive. When i was in drive, the car was moving very slowly and jerking as i was in motion. I was able to get to a local garage to have my vehicle checked out. The garage communicated that they could not get the car to drive at all. They tried driving it in reverse as well as forward.
When i bought my focus i thought i was getting a 6 speed automatic transmission because that's what it said on the sticker but now i find out i have a manual transmission(that works off computer) that jerks and stammers after stopped and trying to go up slight incline. The car is embarrassing to have anyone ride in. Yes the dealership reprogrammed the trans but its back to dancing around when going up slight inclines. I don't have money to buy another car because i bought two in 2012, (fusion and focus) but now i have a piece of junk really that no dealer will even give you a decent trade in price. You can reprogram it all you want itsnot going to fix it, read it all over the internet.its very distracting the jerking the car makes and distracts me and i can have an accident. I don't see why this hasn't been a recall.
I own a 2012 ford focus which has had been to fairway ford in placentia for the transmission recalls.the transmission slips, drops and lunges forward even after numerous updated programs.i have also had the fuel pump replaced and fuel tank as both were defective.
This focus has a transmission problem. The car stutters and does not reliably shift. Ford has attempted to send letters to trade the car in for penny's but i cannot afford a new or used vehicle.
The contact owns a 2012 ford focus. The contact stated that the vehicle experienced excessive shuddering and delayed acceleration when the accelerator pedal was depressed. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the transmission clutch motor was defective and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the issue. The failure mileage was approximately 98,842.
The contact owns a 2012 ford focus. The contact was uncertain of the speed being driven when approaching a traffic stop signal. When the brake was applied the vehicle began to roll backwards for a few seconds. The failure occurred whenever at a complete stop. The manufacturer offered a customer satisfaction program regarding the unintended rolling issue. The vehicle was repaired and the failure recurred. The vehicle had not been diagnosed for the most recent failure. The approximate failure mileage was 100.
My 2012 focus has had shudder problems and some scary close calls with the clutch since i bought it three years ago. Every time i took it to be checked the dealership told me it didn't meet the criteria to get fixed. Well guess what...my extended warranty just ran out and now they tell me i need the clutch! the service guy said he has to contact ford and hopefully they 'will be in a good mood' so they will help! i'm putting in this complaint because i should not have to pay for their mistakes, nor can i financially! from everything i've read they won't be helping!
Ford has a transmission with dry clutches. This transmission has stranded many people in very unsafe situations. The transmission just stops working while driving. Many complaints have people left in the traffic lanes and the cars simply will not move. Fortunately for me i was not on the freeway, but on the feeder to the freeway, and the car just stopped moving. The engine rpm's dropped like it was running out of gas. Then the engine rpms picked up but it wouldn't move. Tried putting it in reverse and still wouldn't move. The tow truck driver had towed this very same car to the dealer 8 months ago. The problem is that the transmission is of such poor quality that the vehicles are in the shop on a regular basis, costing us huge amounts of money to fix. I bought the car 7 months ago with an extended warranty. The car has shuttered and the transmission has slipped pretty much from the time i got the car. Reading many complaints about the car, some from brand new owners in 2012. Really need to research this transmission and engine for that matter.
1.power steering goes out at any given time, whether its initial crank or driving at any speeds. Itappears to occur more so in the warmer months of the year.2. Transmission slips, chatters, rollbacks while in gear, hesitation, delayed response.i have taken vehicle to dealership multiple times, they said they cant get the power steering to re-occur so there was nothing wrong with car! they said the transmission acts within their specs, as this is does come and go but appears 90-95% of the time. However i did receive an extended warranty out of no where for the transmission in which i heard they do nothing but clean oil off the clutch plate which will resolve nothing. My wife is 100lbs soaking wet and cannot control the vehicle in turns when the steering goes out. She has already blown out a tire on a curb due to not being able to correct the path of the vehicle in a turn.
2012 focus transmission - loss of engagement while driving on to freeway, shifted into neutral causing a near accident towed in 3 times for repairs- authorized ford dealer unable to repair transmission - filed two claims with ford motor co -the letter we received at time of purchase dated august 2014 stated " we are committed to building high quality, dependable products". This is a well documented defective transmission and ford is denying any assistance!our focus is cannot be repaired and has been at larry miller ford for 8 months. Please hold ford accountable and issue a recall. Thank you.
It has happened a few times when i start the car and go into reverse or drive i cannot turn the steering wheel. It takes a minute and then i can turn the wheel. I stopped at wayne akers ford and they said it might be the electronics for my power steering. They were surprised it is happening so soon. They said to bring it back for service on a weekday when more staffing.
I bought my car at 38,000 miles as a certified preowned from a ford dealership. Within 5k miles, i was experiencing chattering on take off, and at low speeds (mostly rush hour) & very hard shifts. I took it in, they reprogrammed the clutch, and sent me on my way with much less chattering and almost no hard shifts, still horrible in rush hour. In september, it started doing the same thing. I took it back, they fixed it again. Sent me on my way with (again) some improvement, but no symptoms gone. I took it back in october, the service manager drove it with me, he said the items i was experiencing were all "normal operating conditions." he actually told me: "drive it harder, it will perform better." i was always taught that you don't rag on your car and it lasts longer. Dumb advice that irritated me. Sunday, i was driving down a busy road (lucky it was on a sunday with no school traffic), and my car suddenly acted like it was in neutral. Driving down the road my car stops moving forward. After the car stopped accelerating, i was able to get it into a parking lot. I put it into park, then drive, park, reverse, nothing. At this time, i turned it off and it would not restart. I had it towed to the dealership, the dealership said it was my transmission control module. There is less that 52k miles on my car. I've had the car 8 months.
Transmission felt stuck. Didn't want to shift gears. When it did shift into the next gear, the car jumped. At the stop light, tried taking off and vehicle stalled, then finally slipped into gear. The car jumped as it shifted into gears, but once riding it was ok, until i slowed down. The car would jump as the gears shifted down. This has never happened before
I had just purchased ford focus used. The dealership told me, that my cause recall does not stand. Because it exceeded over 100,000 miles. They said it out of warranty. They told me to pay $3,400 estimation to fix the car. I told them recall don't expire. Also that ford manufactures tell me up to 2012-2017 have recalls on transmissions issues. I'm just upset they don't hold up to there standards with ford and i love ford motors. They car stalls and won't go into gear. It has difficulty responding to gears. I bought it used abs notice the problems. So i hauled it in to the ford dealership.
The contact owns a 2012 ford focus. The contact had the clutch replaced on the vehicle, but it continued to jerk each time the accelerator pedal was depressed. The vehicle was taken to the dealer, but the failure could not be duplicated. The failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000. Updated 12/20/16*lj
I purchased the car from ford dealer used.transmission acted up after a month took in in and they said it would cost me 200.00 to look at it.i purchased the 2 year extended warranty,but would still cost me that .i left ,a few month later the car would not move and transmission light came on .my insurance towed the car at that time the dealer kept my car for a week ,charged me 500.00 for cables to the battery.1 week later i was driving back from arizona to nevada in the middle of the desert and the car light came on again car was shuttering losing power thank god i made it home.now about 2 months later i was driving home from work and turned my driver side door flew open..thank god i wasn't close to oncoming traffic and had seat belt on.however now my driver side door will not close or lock.
The contact owns a 2012 ford focus. The vehicle was previously taken to allan vigil ford (6790 mt zion blvd, morrow, ga 30260) where the vehicle was repaired under an unknown recall. While the vehicle was being repaired, she was informed that the transmission was defective and needed to be replaced. The contact was informed that there was a recall for the model year vehicle however, the vin was not included in nhtsa campaign number: 13v523000 (power train). The contact stated that while driving at various speeds, the vehicle would jerk forward without warning. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
7/1/15 car had sudden loss of power.the double clutch transmission was in d but acted as if in neutral.pulled into a business driveway. Parked car.put selector in p, car dash said car was not in p and would not allow key to be removed. Called a ford dealer, had car towed to dealer.waiting on them to work on car. (they said they did not have available time in shop until 7/9/15)
First the dashboard panel went out , came back on several times , then it refused to start on the first and second tries , nothing just dead . Then the transmission was acting like it was slipping for no reason just when you stopped suddenly , then reverse went out with no warning . Check engine light came on . Now it won't crank and codes says it's a electrial problem . Low milage on this car . Why has it not been recalled ?
Purchased car march 29th 2014 with 12k miles. Shortly after car would shutter consistently upon acceleration and not excel in a timely manner.on sept 25th was driving and the car and it did not want to move from a stop. Rpm would would just go to 4 or 5 and eventually engage. I was able to drive it a mile home and park it. Took it to the ford dealer a few days later when they could get it in. They replaced the body control module $744.68. Drove it home and the next day it was worse. Called the dealership back and they told me since it was a transmission issue they could not get it in for three weeks. I drove it like this for months. March 2015 i took it to a different ford dealership and the diagnosis code p0902 came up. They replaced the clutch actuator and updated my sync. $452.65. They stated the code was an software issue. After that it was an intermittent problem. Drove it home and the next day nothing had changed. My sync no longer works.took it back to that same ford dealership and they now wanted toreplace the transmission control module $873.41. And at this point i asked what if this don't work is there any guarantee? they said no. With it being an intermittent problem they could be anything. Before i brought it back the 2nd time they made sure that the check engine light was on so that they could put it on the computer and drive it.i love my car and just want it fixed. My car now has 57k miles and i continue to drive it not knowing if i am ever going to be able to make it to my destination. I can drive it for 1k miles with no issues or for three weeks straight barely wanting to move. I have read a lot on the forum website and there are hundreds of people with the same problems. Why? so today i am reaching out for some sort ofassistance in finding a fix for my car, since the dealership showed no concern. Any help would greatly be appreciated. Thank you.
Vehicle failed to move after transmission malfunctioned at 69,359mi after a few minutes the vehicle was operational enough to move off the highway to park it for the night.
My 2012 ford focus has been nothing but a piece of junk. The transmission has been replaced 5 times.i continue to have problems with shifting, acceleration, lunging forward, hesitation, and overall performance issues on the transmission. The last transmission ( clutch system ) was installed by paul miller ford in lexington ky. I reported problems with the same issues on the transmission. Each time i dropped my vehicle at the service center, i was told "everything looks good, we show everything is within parameters, no problems found." what a load of crap. I take it back for the same problem and oops, "we are sorry but the test we ran failed." you will have to pay to replace your transmission. When i asked it ford has figured out how it fix the problem with the transmission, i received no answer, only that " we are so sorry about my transmission. I called customer service to open up a case (#cas11662039) and was basically told the same thing, " we are sorry, we don't have any programs that help pay for fixing your transmission, but hang on to your receipt and if there is a recall you can get your $ back." also, paul miller ford refuses to provide me with a list of parts installed on my vehicle each time transmission was replaced, thier computor would be having problems each time my transmission would be replaced. Why hasnt there been a recall on my 2012 ford focus if there is no way to fix the transmission?
When i am starting my car i get a message that says steering assist malfunction service required and i can not turn my steering wheel at all.
The contact owns a 2012 ford focus. As soon as the vehicle was started, the "transmission malfunction service immediately" message populated in the message center. The vehicle was taken to plaza ford (1701 bel air road, bel air, md 21014) where it was diagnosed that the transmission clutch had to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 82,000.
The contact owns a 2012 ford focus. While driving 65 mph, the check engine warning light illuminated and all the gears failed. The vehicle was taken to the dealer where it was diagnosed that the transmission computer failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 71,000.
The engine light came on while driving, saying check transmission. The transmission is not shifting the car shakes or vibrate when the peed change.
We purchased this car on 08/19/2011 and the next day while taking off from a stop sign the car would shudder, i do not have this issue when the transmission is cold but in stop and go driving and normal city driving after it has warmed up. Also when you depress the accelerator from a stop the vehicle will go for a second then have a nice sized flat spot so even the people in the car will go forward as if the brakes were coming on. I took the vehicle to the dealer and the tech drove it and verified that it did have this issue. They contacted ford and ford stated that it was normal and told them to do nothing. I complained to ford customer service and all the lady had to say was that it is normal. Also ford had stated that these are isolated incidents, if they are indeed isolated then they cannot be considered normal but rather a defect that ford does not want to address. I was told that the clutches require a break-in but ford does not state any break-in procedure that pertains just to the clutches other then the normal 1000 mile break-in for the vehicle in general. I and others i have communicated with all have these issues after the 1000 mile break-in and feel it is both a safety issue and a mechanical defect from ford that would cost to much to repair so they claim it is normal.
Vehicle purchased august 30, 2012. Two recalls for power shift six speed auto trans,clutch shudder. Taken in both times in accordance with warranty and recall instructions. In both instances vehicle was never fixed based on safety codes and instructions. Contacted ford motor and dealership. In both instances compliance was refused. Last breakdown, jan. 2020, regarding recall was denied due to claims that vehicle was not properly warranted. Took vehicle to dealer for recall issue again, and was told vehicle was not warranted for clutch and unsafe to operate. I believe the vehicle was never safe to drive!therefore, not only do i not have the funds to fix the original recall, but i do not have any vehicle or access to a vehicle.recalls are not ever to be the responsibility of the consumer, especially when vehicle was not properly brought up to codes and standards in the first place. All attempts to negotiate a civil outcome have failed, and now ford has completely locked me out of all access to any reps. And/or uppers authority supervisors, thus forcing me to file this complaint, which i hope resolves this issue and prevents me from obtaining legal representation. As a side note, if ford or woltz and wind refuses to make this wrong, right - i will also be moving forward to the atty general as well as consumer affairs. I thought it was only fair to both parties (including yourself) to let you know all copies from this and any other decisions and/or correspondence will be copied and forwarded to said entities named. If that doesn't guarantee me a total resolve, i will then contact an attorney and file a civil suit-which on the commonwealth clearly states .. .i am also eligible to become part of the class action suit against ford. I have until feb.20, 2020 and i am involved in that also. *dl
Transmission shutters, jumps, makes rattling noise.dealer reprogrammed it in oct. 2013.did better for a while.now it is worse, and makes a rattling noise upon acceleration.took inon march 15th, and was told there is nothing they can do. They said it is normal.it performed ok the first year. Now it is getting worse.
The transmission in the car has been reprogrammed for once for jerking and slipping gears than told parts are on back order for up to three weeks for clutch replacement. The car shifts rough , shutters, told by driver its the way i drive. The transmission is getting worst.
I have had noumorous issues regarding the transmission. The vehicle shut off while driving, losing all power trying to accelerate, shutters really bad when shifting, the transmission light come on randomly and shuts off before i can get in to the dealership to have it checked out, and when they look at it they tell me if the light isn't on they can't diagnose it. Now my warranty is up i am still having problems and refuse to pay thousands of dollars to get it fixed on a car that is worth almost nothing because of the manufacturer issues driving the value down due to there negligence and not wanting to really fix the issues that have plagued this vehicle.these problems have happened on and off for the last 5 years and are continuing to this day.
Poor shift quality 6 speed dual clutch automatic.
On my 2012 ford focus fuel consumption has decreased also once the car gets passed a half tank the fuel volume gauge is not correct the car actually runs out of fuel what's the last quarter of a mark which appears to still have fuel, also front end drivetrain makes loud noise when turning corners, engine will not crank at times and makes funny sounds under the hood electrical sounds. Battery positive lead wiring gets hot . Car will not start ,blower fan doesn't work and car runs hot, after being replaced 12/05/2019.
I purchased this vehicle used on june 25, 2014. On june 28, 2014 while i was driving approximately 65 mph the car seemed to slip out of drive into neutral, the check engine light came on and i lost all power to the car. I nearly had a very bad wreck trying to get the car back in control. Once i was stopped i started the car back up, it started up just fine and drove just fine for another couple of hours. Then it did the same thing again, this time i was driving at approximately 30 mph. When i restarted the car this time the check engine light stayed on and the car no longer wants to shift between gears. I took it into the ford dealership. They are well aware of the problem, but will not fix it for me without any out of pocket expenses because they have not actually issued a recall. These cars are unsafe to drive!
This is an automatic transmission.it continues to roll back while in drive and stopped on any simple incline.brought it to dealers and they continue to say that this is normal.this is dangerous issue.
Transmission problems that ford would never address!first problem occurred at 5,000 miles when the car would shut down by itself when trying to accelerate. The car would lose power then the engine would shut off and the instrument panel lights would light up. When you crank the car back up it was as if nothing happened. Took it to the ford dealership and left it for a period of 25 days and they were unable to detect any problems. Nothing was done to correct this problem and the dealership said that it was a normal thing. Basically they blew smoke up my a** about it just so i would stop harassing them about it. They were not even concerned by the fact that this is a major safety issue and that it could have put my life in jeopardy. This problem still occurred but less frequently.
I purchased my 2012 ford focus in may of 2011 - a fairly early build of the remodeled vehicle. At around 20kmiles, the car started exhibiting some unusual noises. The dealer told me they were "normal characteristics" of the transmission. Since then, several other focus owners (focusfanatics.com) have had the same issues. My car now makes a grinding noise when shifting into reverse, 2nd, 4th, and occasionally 6th gear. When climbing hills, the car appears to have little-to-no power and makes a horrid rattling noise that i am now aware is the clutch slipping. While in bumper-to-bumper traffic, the car bucks and jerks. The car has an "automatic" dual-clutch transmission, so there is no way that i can change the shifting patterns. It turns out this is a common issue caused by a leaking seal contaminating the clutch with oil, but consumers are needing to fight the dealers to get it fixed as it is a costly repair. I've tried repeatedly to get it corrected under warranty and keep getting turned away. Aside from the fear of my own safety, i also assume this will be detrimental to the life of other components (actuators/synchros/engine mounts/etc.) within the power train that i may need to pay to replace out-of-pocket after the warranty expires. Aside from repairing it myself, a recall is my only hope.
Still having issues with the transmission, shuddering in lower gears, jerks and lunges. Sometimes the rpm's fluctuate. Also need to bring back in for service for the fuel gauge.
Right after purchasing the ford focus 1/2014 we noticed a significant slipping/jerking from transmission. The car was covered under warranty and the car dealer took it right into the ford dealer in boise to get it fixed. It was returned doing the same thing. We notified them of the problem and heard there was a recall for this issue. They, ford dealer, took the car in and then returned it saying they did noticed a problem but was not significant to repair and returned it to us. The car is still not repaired and runs like crap.04/6/2015 although this part is now a recall, ford has not fixed the problem and the car in almost inoperable. The part is on back order and will take 3 months to get it in. It has only been 6 weeks and they do not care. The car has been to the dealer in boise multiple times and is still not fixed. This car is still under warranty.
2 major issues:transmission would sudden drop out of gear while driving.several times i was on the highway and it would drop into neutral, leaving me no way to control my vehicle.this was fixed with a ford warranty extension and replacement of the transmission control module (tcm).now, at 74000 miles, i am having a malfunction of the electronic power steering (eps).usually right when i start the vehicle and am backing out of my garage, but occasionally also while driving, a warning code appears on the dashboard saying "malfunction: power steering" and the wheel locks in place.this is very dangerous and the 2012 focus seems to have lots of major issues.
The transmission on my vehicle has failed multiple times while driving the vehicle. While driving at idle speeds, the car shakes. The transmission failed while i was turning in an intersection and stalled. It then lurched forward and continued to function in a lurching and jerky manner. Just yesterday, i could not slow the car while traveling at 50 mph, despite pressing the brakes, due to the erratic behavior of the transmission. This lurching, jerking, erratic behavior is extremely dangerous and could potentially be deadly. I have had the transmission worked on a total of three times. Each time, the dealership told me that the problem would be fixed. This is highly irresponsible for ford to ignore this issue and continue to put customers in harms way. This is an inappropriate way to handle a life-threatening issue.
The contact owns a 2012 ford focus. The contact stated that while approaching a stop sign, the accelerator pedal failed to operate properly as the vehicle downshifted into 1st gear. There was no warning light illuminated. The vehicle was taken to rusty eck ford, inc. (7310 e kellogg dr, wichita, ks 67207) to be diagnosed. The mechanic determined that the transmission module failed. The vehicle was repaired however, the failure recurred multiple times. The vehicle was taken to the same dealer 4 or 5 times. The manufacturer was made aware of the failure and referred the contact back to the dealer. The contact referenced nhtsa campaign number: 13v523000 (power train) as a possible solution to the failure however, the vin was not included. The failure mileage was approximately 40,000.
I was on my way home via typical city streets and the car's transmission would not catch gear after coming to a stop at a stop sign.it felt like the car was in neutral.i was able to pull into a parking lot to look under the car and see if there was any visual damage.nothing visual but there was a slight burning smell coming from under the hood.i tried to drive the car again but this time it would not shift out of first gear.a warning appeared "transmission malfunction service now"i put the car in neutral to get down the street to a safe parking spot and before coming to a stop the "transmission overheating" warning appeared.this is the second time in 2 years that the car has had this problem.there were several tsb's issued by ford for the transmission on the focus and i had my car serviced accordingly so i was assuming the problems were fixed.
This car has had transmission problems with the dual clutch automatic transmission it will shudder when changing gears, rollback, come close to stalling. I took the car in to be "reprogrammed" back in june of 2012 it drove okay with only minor hiccups with transmission until october 20, 2013. The car has less than 22,000 miles on it and the car is now not shifting properly. I put the car in drive and it was like i was still in neutral, once it did get going then it did not shift into 2nd gear properly. The car is not safe to drive. I will be taking back to dealership once again to reprogram hopefully at no charge. This car is a lemon and needs to be on a mandatory recall.
Transmission was shifting poorly, then like an engine miss, power loss, step on gas it slowed down, turned corner at intersection and almost didn't make it thru intersection.very light foot on the accelerator would allow it to gain speed.missed 1st gear on stop at stopsign, took off in 2nd or 3rd (automatic)/check engine light was on until i got home, shut it off.started back up and ran fairly well to dealership.this is second time in a week i've had to dealer.they did a tsb electric reset of shift points and said it was all related. I was charged for that even tho there was a tsb performed.also my rf window motor is out.it was rarely used as i commute about 55 miles a day solo.
The car is equipped with a 6-speed dual clutch automatic transmission.while under heavy braking the car began to stall.the result was the brake pedal losing power assist from the engine.then because the engine was trying to recover from the near stall, i was unable accelerate to avoid an oncoming car.the engine did recover, but it took several seconds (and a lot of bucking and sputtering) before i was able to move the car after coming to a stop.the week prior, i had the car in for service at a local ford dealership because the car would shudder during acceleration.the dealership reprogrammed the transmission and the problem is still there, but less noticeable than before being serviced.this new issue with stalling under heaving braking did not occur prior to the servicing.after the near accident, i wanted to know if the problem was a fluke or if it would happen again.i have found that i can recreate the issue almost every time the car nears a stop under heavy braking.the car is scheduled for service for this issue.
On may 25, 2012, computer in car was reprogrammed per recall 12b37b.6 and repaired per recall 12s29c.6.i had noticed that the transmission was not as smooth as it was when i first purchased the car the year before.after this, things really began to go downhill.now the transmission is a total train wreck.the car rolls back on inclines. The first time this happened i almost hit the car behind me.the transmission grinds and shudders in low gears, especially when turning and slowing down or when starting out and trying to accelerate.on more than one occasion, i have pressed the pedal down to accelerate and gotten nothing.the car won't go.going up hill the car jerks and shudders as though it is about to shut down, like when you don't have the clutch and the gas at the right place.at these times, the car will drive like a twenty year old jalopy. All in all, i have taken the car in three times to have work done on the transmission, and each time it seems to be better for a few hours and then gradually get worse than it was before.the problem seems to be getting gradually worse.i know that i am not the only one having the problem with the 2012 ford focus.
The contact owns a 2012 ford focus. The contact stated that the vehicle experienced unintended acceleration, jerking, and hesitation. As a result, the vehicle was involved in a front end collision. The failure occurred and the vehicle was taken to all american ford where it was diagnosed that the transmission was defective and the clutch needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the vehicle had numerous software updates and the clutch was replaced previously. A police report was not filed. There were no injuries. The manufacturer was notified of the failure and provided case number: 128-21707. The contact was referred to the dealer. The failure mileage was approximately 37,505.
Ford focus recall. Car lost all acceleration while driving about 10mph in traffic but electrical stayed on. Luckily it was traffic and i was able to coast to the roadside. Happened first in november 2015, dealer said it was battery dying. Happened again april 27 2016. Now they're saying it's transmission electrical issues.
The contact owns a 2012 ford focus. While driving various speeds, the vehicle stalled. Also, the vehicle hesitated and the steering wheel seized. The vehicle was taken to an independent mechanic where the contact was informed that the rack and pinion needed to be replaced. The vehicle was also taken to ford of murfreesboro (1550 nw broad st, murfreesboro, tn 37129, (615) 713-1436) for unknown repairs to the transmission. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 100,000.
When placing pressure on the brakes to slow down or stop you hear/feel a crunching sound. It never did that before now it does it every time you use the brakes. I have taken it to 3 different garages to be checked and got back that my brakes was fine. One garage said it could be the abs system making the noise. No power to climb a hill or if you get up the hill the engine/motor does not shift like it suppose to. This all took place in august of 2018.
Check engine light is on - diagnosed as transmission control module is bad and needs to be replaced; however, the code (p0908) is not part of the extended warranty. The vehicle is showing all symptoms/behavior which if the code was p0606, replacement would be covered.if the tcm is bad, it's bad and ford should offer consideration - currently, the vehicle is not safe to drive!
The contact owns a 2012 ford focus. While driving at various speeds and attempting to accelerate, the vehicle hesitated to accelerate. All of the warning indicators on the instrument panel illuminated. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the engine had a leak and needed to be repaired and the brake line and circuit board failed. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 29,000.
When my car starts driving, from 0 mpg to 25 mpg my car shakes. It feels like my car is slipping, and having a rough jerking motion. I also experienced my car roll backward when i was transitioning from a red light to a green light. I would have to just hope my car would accelerate in time or else it would roll and hit the car behind .
Tried to take off at stop light. When i hit the accelerator the car jerked real hard but barely rolled. Then the rpm went to 5000-5500 and it took off real fast.
Car has continuously shuddered when trying to shift between gears. At times the car will almost come to a complete stop as if it can not find what gear it needs to be in to move forward. Happens in all scenarios, cold weather, warm weather, and at all speeds. More recently car has failed to start and shudders have become more violent when driving.
Car began to shudder and bog down as i moved forward. Then slipped going into 2nd. When given a good amount of gas the car hesitated and slammed into gear.
I have no clue why these vehicles (including the 2011 focus, and 2011 & 2012 fiestas) have not been officially recalled. I have now taken my car in 8 times for transmission issues. I have had the clutched replaced twice (25k miles apart between 2 amd 3) and had the computer rebooted 3 times. The cars shutter, shake, stall, have a poor response (especially if you need to floor it for safety) and nothing! i contacted ford and pretty much told me tough, it is what it is. There is no fix for the transmission issue as a new system cannot be installed and really crappy parts are being used as a cheap alternative.my car is a safety issue and do not feel comfortable driving it.
Severe transmission shuddering, lurching, lack of power and speed control especially at red lights. Although i have entered that it occurred 12/12/13, it actually has happened since the day i bought it. When my husband took the car in, the service department said "maybe your wife doesn't know how to drive an automatic".
The contact owns a 2012 ford focus. The contact stated while drivingapproximately 30 mph, a metalto metal rattling noise emitted outside of the vehicle. The transmission slipped gears and the vehicle began to vibrate with hesitation. The failure occurred sporadically when shifting into second gear. Additionally, when the brake pedal was depressed when driving on an incline the vehicle would roll. The vehicle was taken to an authorized dealer twice where each time the computer module was reprogrammed. The vehicle was not repaired for the most recent failure. The manufacturer was notified of the failure. The approximate failure mileage was 14,000.
Vehicle would not accelerate on freeway, failed to shift into higher gears.
My car is currently shuddering and not properly shifting some days it drives and some days it won't move at all. It all started about a month ago when i was on the freeway and was almost rear ended due to it shuddering, the car started to slow down and came too a complete stop and dash read transmission is too hot wait 8 mins. I am guessing once it cooled it would be better but it kept shuddering some days it drives fine and most of the time it's dragging rpm high and shuddering when pulling off from light or stop sign.
My daughter was driving to work and the car started pulling like a stick shift and stalling. Shortly after, the warning flashed across the screen, "transmission malfunction. Service now". She pulled over and turned the car off. When she turned the car back on, it was still pulling. She drove for a block or two to park the car near a friend's house. She thought she could at least make it to work only to find the car would not reverse. Everything happen without any advance warning at all. Once she had it towed to the nearest dealer and diagnosed, we were told the car needed a clutch pack and would take up to 12 weeks to come in. After looking online, there were several class actions suits filed for the powershift/dual clutch transmission. I also found a 122 page forum with several owners with the same issues receiving little to no help getting their cars fixed.
Shifting and transmission issues: vehicle started out with shifting problems from first to second gear. Took to a mechanic and was told i needed a new transmission (at this time the car had roughly 80k miles). Then took to the ford dealership, where my car was under extended warranty, where the car's computer was reset, and was told then that it would continue to have shifting issues; that's just how the car was made. About three months later, the problems started again and got worse. The shifting continued to dysfunction, which i "fixed" by parking and restarting my car, thus restarting the computer. It would usually drive okay after that. I drove like this for some time until i was having issues starting the car and once i finally got it started, it was unable to go in reverse. I immediately brought it back to the same place where my computer was reset the first time, and was told that my clutch needs to be replaced. At this appointment, i also discovered that my extended warranty was expired by a month, and would cost $2k to fix. There is a recall on this vehicle now, but this car is currently parked, unable to start or move, in my driveway.
Car stutters and does not shift.severe shaking and loss of cruise speed is effected.the car does not accelerate properly and seems to lose speed while driving.i am scared to let my daughter drive this car and only have owning it for several months it has been in the shop once and going back again.there is no apparent fix for this problem and they will not do anything about it.the clutch was replaced and reprogrammed and this did nothing to fix the issue.
Was driving home on a fairly busy street then suddenly vehicle randomly started to jerk and kick while accelerating. When accelerating in drive, the car was stuck in neutral and then suddenly jolted and went to first gear then second and then back to first all in a span of 20 seconds. The rpm was erradict and rised and dropped dramatically. Coming to a stop, the car would hesitate and continue to move forward despite braking so i had to keep a wide distance from the vehicle in front of me for fear that the car will lunge forward upon accelerating or trying to stop.i had to drive less than 20 mph, any higher and the car was kicking and jolting.
My wife and child were at a red light and when the light turned green and the gas pedal was pressed, the vehicle did not move only revved causing the man behind her to inch very close behind due to the light then honking his horn and yelling. In addition, after my wife and child returned home, i went to run to the store only to find that the vehicle does not turn over, not even sound like its attempting to as there is no noise when turning the key. I believe the vehicle does not recognize what gear it is in, thus will not start and has always had erratic shifting and lurching tendencies. I do not know what to do now, i have a family of five i support and no money to fix this. How am i going to get to work!!! i still have 5 years to pay on this...ughhh. Trapped
When first accelerating from 0 mph, the car will struggle to shift out of first gear. It constantly jumps and jerks between 10-20 mph. It feels like someone who is newly learning how to drive a stick shift is shifting the car. As an automatic, it should not be having these problems. This is the second time this has occurred with the car. The first time the computer had to be completely replaced.
Dps6 - transmission- aug 2013 went in for shuddering, sept 2014 went in for shuddering, nov 2014 went in for shuddering, march 2015 shuddering , october 2015 - shuddering, october 2016 shuddering, november 2016, shuddering, september 2017, shuddering, november 2017, shuddering ,january 2018, shuddering. Driving and accelerated at s stop sign and went out of gear at a stoplight was unable to move forward at the green light , turned off car and restarted in order to proceed
Since the purchase of the vehicle, the transmission rattles, shakes, loud bang, stutters. I took it to buena park ford where i purchased it from, they said it's adaptive learning and will be ok after 2000mi. Still had issues took it to my local cerritos ford dealer, they could not fault a defect. Took it back to cerritos ford, they replaced the clutch assembly, was a little better but got worse after driving a few thousand mi. I took it back to the dealer, they confirmed defect and did resets of the transmission and stated good for now. Again a little better but slowly now worse than ever. I took it back to cerritos ford today, the service rep would not even listen to me, just kept saying it's normal, he did not even want to check and confirm my complaint, just kept saying they are educating their customers on the focus and fiesta's transmission. I told him it's not normal and safe, to just at least look into my complaint put it in writing if you thing it's normal. Each of the last four times they did confirmed and tried to fix the defect. I am worried as the car was for my daughter who will be driving in a few months. I find it very unsafe as it stutters jerks and does different things and you can't determine what it will do next. They replaced the left strut was ok for a few weeks, then i took it back and they replaced the right front strut. I told the rep it's really loud now enough for him to clearly hear it. He tried to tell me the noise is part of the transmission and it's normal. I explained to him it's over bumps and to at least test drive it. He said he is trying to help me and does not want me to have the car not available to me for use. I told him i don't care how long it takes i just need the car fixed. Today is mon which i did make an appointment for, he said he will call me on fri. I think i am just being played around and the car is a lemon. Please help.
The engine dies while driving and now will crank but won't start. The transmission shutters when taking off from a start.
The contact owns a 2012 ford focus.the contact stated while driving 65 mph, the vehicle decelerated and the check engine light illuminated on the instrument panel. The vehicle was taken to the dealer. The technician diagnosed the power train control module was defective and needed to be replaced.the manufacturer was not notified of the failure.the vin was not available. The approximate failure mileage was 87,000.
The contact owns a 2012 ford focus. While driving at 25 mph, the engine vibrated and the contact could heard a metal to metal grinding noise. In addition, the vehicle would roll back and lose power when stopped. The vehicle was taken to a dealer who diagnosed that there was a transmission failure. The technician cleaned the engine and replaced the clutch and rings, but the failure recurred. The manufacturer was notified of the failures. The failure mileage was 80,000.
Transmission shuttering driving up an incline or from a stop. Began as a shutter which then evolved into grinding and violent shutter before replacing faulty clutch. Vehicle was taken to dealer a total of 4 times in the last calendar year for the same repair without it being resolved. Vehicle will slip and shutter consistently from stop, incline, or highway driving with engine rpm around 1200 - 1800 rpm.
2012 ford focus. Consumer writes seeking reimbursement for vehicle recall repairs. *ld
Driving down highway, car lost power, the check engine light and the traction control light came on.would not accelerate, brakes would not function properly to stop.when i finally got the car stopped in a parking lot next to my place of business, the car would not start up again, and when it did, it would not go into any gear.sat in the parking lot for 30 minutes trying to get the car to start up and go into gear.when it finally did go into gear, i got it to my place of business 2 blocks down and parked it.i am afraid to drive the car as it is a major safety issue.there have been recalls on the electric version of this car, but not the gasoline versions.this needs to be a recall on all of these models as there are several hundred complaints online about the same issue.ford will not do anything about these issues unless the car is taken to one of their dealerships, which in past experience, they don't do anything at the dealership except overcharge for diagnosing the car, and for them to tell you nothing is wrong with it and that they know there are issues with the cars, but they do not have a fix for them and they can change the parts, however that will not solve the problem and it will happen again.i have been told this by the manager at a dealership and he has stated there is nothing he can do to change the situation.this is a major safety issue and someone needs to look into ford for the same issues gm is having with their small cars.
My car has, since the time i bought it, stuttered randomly when accelerating.this has caused issues where merging into traffic from a stop can be unreliable, causing me to fail to enter traffic at the expected speed and causing increased risk for a collision.i think it might be a transmission, since it feels like a gear is slipping.eventually, through the stuttering, i will gain enough speed to where it stops being an issue.(possibly when entering the next gear)
I have a ford focus with the faulty transmission. The dealer already installed 2 clutches and every time i bring it back now they just reprogram it which maybe lasts one day. I spoke with corporate a few years ago that is when they replaced the 2nd clutch. The car will just down shift as i'm driving it out of the blue, bucks, chatters like its going to blow up and a delay in starting. It's not a safe car to be driving they wont do anything about these vehicles now you just get the brush off from the dealer. When they replaced the first clutch the dealer admitted that is was the worst that they have seen.
I purchased a 2012 ford focus at my local dealership (5 miles on it); brand new.within 6 months i had it in the shop 2 times.at the time my husband was an employee of that dealership and they gave him the run around. Indicating all they had to do was reset the computer.supposedly they reset the computer twice however it never fixed the problem. Once it was diagnosed on the 3rd attempt at the local dealership that it needed "parts" i was given the run around by that dealership.after contacting ford motor company on several attempts i finally received a response.i had to beg ford for a rental car so that i had transportation for the week that the dealership had my car.once the vehicle was fixed and i picked it up; i noticed a really rough idle.after dealing with this forthis for several months; the dealership had me bring it back in and had it for another week to fix the idle problem.as of today; it is still not running right. I am taking it back in on friday to have it looked at once again as the entire front of the car shakes and the dealership indicated it "sounds like the transmission."not only does it shake and rattle; it clicks at times and jerks/shudders forward. I have on numerous occasions contacted ford motor company and have asked everything from buying the vehicle back and once and for all fixing the problem and get nothing but the run around. Today i my vehicle was taken back into the dealership and i was told that it needs another new clutch and they are backordered.your agency needs to do something about these fords and the ford motor company before it causes a fatality.the way the car lurches forward and shudders; this could cause an accident or someone could get hit by this.please help ford owners !!recall these vehicles.
I was driving a nearly brand new 2012 ford focus at approximately 45-50 mph when collided with another car traveling at least equivalent if not higher speed.i saw the other car attempting pulling in front of me after failing to stop at a stop sign and i tried to stop the car by braking, but the car was not able to slow down or stop in time.i t-boned the other car and my car was dragged by the other car and rested on the side of the road.as a result, my car was totaled.on the police report, the police indicated the crash was moderate.the water pump, bumper and other stuff came off the car, but the airbags were never deployed.i sustained head and cervical spinal injuries.
The transmission and clutch have been defective since purchasing the car. Transmission was worked on under warranty but continues to be sluggish and unreliable especially when trying to move forward after a complete stop. Vehicle jerks and shutters. Clutch has now gone out per the dealer and ford refuses to take responsibility for this known defect. Car is undriveable at no fault of ours. Filed a case with ford and was told that our only recourse was if nhsta put out a new recall or extended warranty to allow for additional owners to have vehicles repaired at ford's expense. We have contacted multiple non-ford repair shops who refuse to work on this make/model/year due to the known issues with transmission and clutch.
I purchased a used 2012 focus recently and a few days later on 9/22/14 i was driving around 50 mph when the rpms just shot up. I let off the gas and pressed down on it again and the engine revved up but again the car did not respond.i pulled over to the shoulder and tried to change the gear to neutral, then reverse, then back to drive and each gear did not respond to the gas.after shutting the car off i tried to start it up again and the car would not start.the traction control light and themessage "hill start assist not available" came on.after letting the car sit for a few minutes it started up and drove fine for the rest of the day.two days later the same thing happened on the freeway and i had to cross three lanes of highway traffic without being able to accelerate.after letting the car sit for a minute the car started back up and drove for about a minute and then the same thing happened again.the check engine light also came on this time and stayed on.i managed to get to school although a little late.on my way home the issue occurred multiple times.the first time the car was jerking forward and loosing the gear and then jerking forward again.the issue occurred a few miles from my house and this time the car would not start up on multiple attempts like it had previously.i disconnected the battery thinking that would help reset whatever was stuck but when the battery was connected back up the car still would not start.after looking over fuses and disconnecting and reconnecting the battery multiple times the car finally started back up and i was able to make the last few miles to my home.the car is very unsafe to drive and i was almost rear ended on the freeway when i had to pull off to the shoulder without power to the drive train.the car has also been making a grinding noise when shifting between gears since the first day.
At random times the car will just shut off leaving a coasting vehicle down the highway, or leave you stalled out in the middle of an intersection. If you leave it sit for 30min-1hour it may restart.if you press the accelerator it was not respond. After a couple minutes the vehicle will recover from a rough idle and try to lunge forward even when vehicle is in park. Problem: transmission control module.
I see here that several individuals complaining have the same complaints that i do, the incline problems, the vehicle sounding like it is going to die on you.the problems when you accelerate.this is a new vehicle and have had that problem from the time we purchased it.i am thinking it is the transmission.can someone please guide me.i still have years on the note and it is not fair to pay on something that is as mentioned by someone here, is "embarrassing to drive with a passenger".the speed does not matter it keeps making this rattling noise when you accelerate.please recall these cars.
While driving my 2012 - manual 5 speed ford focus down the highway the car lost power. There was no indication that anything was wrong, but all of a sudden while in 5th gear at 70mph the car had no power to propel itself forward, at the same time the radio/entertainment system malfunctioned and turned off. Luckily, i was able to make it over to the shoulder and roll to a stop without an incident. Turned the car back on and there was very little power getting to the car, maxing out a speed of 50mph on the freeway so as not to stall again, made for a scary ride home. This is the 3rd time this has happened since owning the car, which i purchased brand new and now has 49,000 miles on the odometer. The previous 2 times, i took it to a dealer to diagnose the problem, but they said that there is nothing that they can find wrong with it. Now i am active on a ford focus forum because it seems that i am not the only person out there with this issue. Ford needs to get it together before they have an injury lawsuit on their hands.
Car had been into dealer many times for transmission clutch - car shutter at low speed, rolls back after putting in park.purchased car new and reported problem.at first i was told it was because it was a standard automatic.three times they claimed they reprogrammed it. Dealer finally agreed that it needed a new clutch. Feb. 12 and would order part.while driving on a freeway 150 miles from home, car suddenly started slowing down.motor would just rev when stepping on gas.because it was down hill, iwas able to make it at less than 20 mph to a parking lot before it froze up half way into lot.because it was 2 pm, traffic was light which is the only thing that saved me from an accident.if this had happened in phoenix on freeway, there would definitely been an accident.the module was replaced two days later but the clutch ordered on 2/12 has not been replaced.i just checked for recalls and found module was recalled in 2013, yet my car was in dealers several times and i was never repaired.
I have a 2012 ford focus electric vehicle. I have had it for less than nine months. In that time, we've had the "stop safely now" message six times. When this message happens, you have no option...the car shuts down completely, regardless of where you are. Three times this has happened in traffic, without warning. Today was the seventh time the "stop safely now" message appeared, stopping my car in traffic at a very busy intersection. So far, the response from ford has been minimal, they don't really seem to know how to fix it nor does the dealership seem too concerned. All instances of this message seem to occur while breaking.
Parking aid malfunction error: while driving 65 mph on a 3 lane hwy, the parking aid malfunction error appeared which caused the car to completely shutdown. Fortunately i was able to coast to the side of the road with no power steering, no power brakes without engine power. Pam message kept appearing and car would not start. Vehicle had to be towed to dealer. Ford is aware of this problem and fixed the vehicle under warranty via tsb# 15-0101 3068 w40. Ford even extended the warranty for the transmission control module to 10 years 150,000 miles. To have a car completely shutdown while driving 65mph on a 3 lane highway is very dangerous and life threatening. Especially on a highway with cars whizzing by at 60-70 mph.why isn't this tcm problem under recall? does someone have to be killed before any action is taken?
Sometimes it won't go in reverse, it stutters, shudders, stalls (which is not great when trying to pull out in traffic or make a turn) won't go into gear (shift). Brought it in for tcm recall and they fixed and extended original warranty to 100,000 miles but now it's past that, my extended warranty is up. Took it again to dealer because of trans and they wanted $170.00 just to look at it. I'm on a fixed income and just don't have the extra. I had it "fixed" by a mechanic friend at his shop and he said this is an ongoing problem with this particular transmission! it has now become a safety issue and i don't know what to do! something needs to be done! ford needs to make good on this!
Car dies on highway while driving. Fuel system and sensors seems to be failing or fell apart inside the vehicle it will not show appropriate fuel levels. It stuttering after filling up to full tank. Vehicle is very dangerous to drive on a highway to work when fuel system is failing. Many complainst have been filed on other automitive websites and forums about this exact fuel system issue. Collapsed fuel system / fuel guagei just purchased this car 3 weeks ago and my previous pontiac grand prix 2006 gave me less issues than this ford focus. Something really wrong is here with ford, i think they have gotten to a massive point they believe they cannot be held responsible for there mistakes or recalls since they are too tied into the dependecy of all the people.
The contact rented a 2012 ford focus. The contact stated that the vehicle would abnormaly jerk forward or backward when shifted into drive. The contact did not notify the rental vehicle company or the manufacturer. The vehicle was not repaired. The failure mileage was 4,954.
Bought the 2012 ford focus used in 2016. It shuddered when entering the roadway after stopping and also when going uphill. Dealer saidthe car had to get used to me as a driver. After many complaints, they did something non-mechanical to adjust it. Reprogramming, maybe. Once it was out of its limited warranty, they said it needed a new clutch kit, which was $1500. The shuddering stopped. Last month, shortly after leaving my driveway, the car jerked forward and the check engine light came on. I pulled into a neighbor's driveway to turn around and go back home and it wouldn't go in reverse. Had it towed to the dealer. The tcm was replaced. This month, i pulled into my driveway, put the car in park, went to take the keys out of the ignition and saw a message that said the car was not in park. Ok. The engine was off, i could remove the keys from the ignition. The gear shift lever was in park. The dashboard display said the car was in drive. I took my foot off the brake and the car started drifting down the driveway. I put the parking brake on. The car would not start. Had it towed to the dealer. They said the shift linkage had come loose from socket. This is the worst car i've ever owned. There is no warning that a problem is about to occur. The car just ceases to function. I'm very lucky that i was in my driveway, or close to home when the car died both times. I'm afraid to drive this car and have 2 years left to pay it off.
The contact owns a 2012 ford focus. The contact stated that the vehicle stuttered without warning. The vehicle was taken to a dealer where it was diagnosed that the transmission clutch failed. The vehicle was repaired under warranty. Seven months later, the failure recurred. The vehicle was taken to a dealer where it was serviced for the same failure. In addition, the vehicle was unable to shift gears and the engine indicator illuminated. The vehicle was towed to a dealer where it was diagnosed that the transmission clutch and transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
The contact owns a 2012 ford focus. While driving with the accelerator pedal depressed, the vehicle jerked, lost power, and the check engine warning indicator illuminated. The contact pulled over, turned the vehicle off and on, but the vehicle failed to resume normal operation. The contact attempted to shift into reverse, but was unsuccessful. The contact was able to drive at low speeds. The vehicle was taken to glenn bush ford (619 1st st, apollo, pa 15613, (724) 478-4113) where it was diagnosed that the transmission failed. The vehicle was not repaired. Nhtsa campaign number: 13v523000 (power train) was referenced. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,740.
My son and i purchased this vehicle used.we had no previous information about all the problems this make and model have had.the cars transmission went out at around 98,067 miles. 07/20/16.well exactly 600 miles and $2400 dollars later it went out again.ford has told us that they will not purchase the car back or pay to fix it properly.my son is to leave next week and will be driving from indiana to seattle.if and when the dealership is done fixing a second time i'm absolutely afraid to even let him drive it that far.this is very unfair to us to let this problem not be recalled.it is not only us but many other focus owners that are stuck with these horrible cars.if something happens to my son on his way to seattle there will be hell to pay!!
Transmission control module failed.check engine warning light came on, vehicle began to lose power, so i pulled over.when i attempted to put the car in reverse, it would not respond.car had to be put in neutral, pushed onto the street before it would go into ā€˜driveā€™.car was sluggish and would only go a maximum speed of 20mph.dealer has confirmed that the tcm is faulty.there were no prior warning lights or incidents to indicate that there was a problem - the check engine light came on and there was an immediate loss of power and no reverse.ford motor company customer service has been contacted, but they refuse to do a warranty repair because the warranty was exceeded by 1 month by the time i was able to get a diagnosis by the dealership.the car is well below the covered 150,000 warranty on the tcm.there are 126,672 actual miles on the car as of 7/29/2021.there currently is a class action lawsuit because of these tcm issues with ford focus vehicles.the tcm replacement part is currently back ordered and has been for weeks, according to the parts manager at the dealership.since that is the case, i am unable to get this vehicle repaired, or even get a good estimate when a part may become available, therefore, i donā€™t yet have any repair receipts to provide at this time.
The contact owns a 2012 ford focus. The contact stated that while the vehicle stalled without warning while entering an intersection.the check engine light illuminated after the failure occurred. The failure was recurring. The dealer performed a diagnostic and advised that the transmission control module was defective. The vehicle was not repaired. The failure and current mileage was 7,758.
The transmission went out at the light and i said for 30 minutes and then the car started going in reverse and the draft started back working but it's been in the shop for the last 2 months in and out. I had just got off the highway
Jerking and shuddering from the transmission, dual clutch assembly was replaced, and the issue started again 3 weeks out of service.
Since i purchased my 2012 ford focus with its "dual clutch" automatic transmission, i have had nothing but problems. It jerks, hesitates, has real trouble shifting in the first 3 gears. Ford has extended the power train warranty to 150,000 miles, maybe they know something is wrong. I have had the car serviced 10 times for the same problem. Mostly, they reset the computer or put in the same defective parts each time. No real solution has ever been presented to actually fix the car. The car jerks, downshifts, upshifts horribly. This happens from 1st gear thru 3rd gear. This car is the worst car i have driven and i am stuck with it because ford will not help. Please help nhtsa to bring this huge problem to light. I guess i will have to get lawyers involved to get ford's attention...
Vehicle shudders when taking off but once initial take off is complete there is no shudder anymore.
Bought 11/9/2012 six months later rec'd emission recall, 1yr later would not start, dead in grocery parking, dealer said emission again, 2nd yr radio went out, 3rd yr catalylict converter need to be changed, 5/16/2017 was charged $1805.72, said not emission but it was doing the same thing as before, dead had to be towed again to dealer, dealer said, "codes po420, po7a3 tested, found converter stopped up, shift actuator faulty, removed transmission replaced clutch actuatorsand clutch, removed & replaced manifold/coverter assembly. Now twice so far engine malfunction light, no power, goes 5 miles....... When turned off in about 45-1 hr, starts.... All this while driving or parked in a parking lot.
Current recall for 14m01 and 14m02 by the ford motor company states that the factory mileage limitations for the program is 10yr 150,000 miles.my vehicle is a 2012 ford focus.it has been the diagnosed with the same clutch assembly malfunctions, this will be the 4th time that this vehicle has had the clutch assembly replaced, recalibrated and reprogrammed.it has been fixed twice under this recall once since i have financed the vehicle.now the same manufacturer issue has arisen and has been diagnosed by the dealership service dept, but i do not qualify anymore due to mileage of 163,000 plus mileage.i cannot see how a factory defect is not covered or vehicle bought back by the manufacturer for recurrent issues that the manufacturer has failed to deal with.people who use these vehicles every day will put miles upon the vehicle, but with the mileage limitations of the recall.what happens to the owners who exceed the mileage limitations and who are still in need of a vehicle.with the vehicle as is, trade in value is out right is closer to $0.what is the fix?i cannot keep paying for a vehicle that will eventually breakdown.
The vehicle doesn't automatically shift properly. It doesn't shift up when it should and revs up badly. The same thing happens when i go down large hills. It shifts down and it shouldn't, so the engine revs and i have to put it in neutral when going downhills. Further, when i am parked on a hill, it rolls back a bit before stopping. Lastly, the bluetooth microphone is dying and sounds terrible on the other end.
Tcm went bad and the clutches of the transmission.ford dealer replaced the tcm but not the clutches. Instead i must pay $2,300 to replace the clutches because i'm out of warranty.besides they charged me for the diagnostics. The car shudders often. Tcm issues used to make the stall on the road.
The contact owns a 2012 ford focus. While driving approximately 65 mph, the transmission independently shifted into neutral and the rpms increased. The vehicle stalled without warning and failed to restart. The vehicle was towed to the dealer where the pcm, tcm, and shaft seals were replaced. The failure occurred only after the vehicle was serviced per the manufacturer's voluntary recall in which the clutch and the tcm were replaced. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.
The transmission would not downshift and the rpm raced to 6500rpm with out increase in speed.
This has happened multiple times. When pulling out into traffic and trying to accelerate the vehicle will not accelerate above, i'd say 10 mph. It tends to happen when it is warmer out and the a/c is on. I have found that if the shifter is put into "sport mode" and i manually shift from first it won't do it. This is my gf's car and she will not use the "sport mode". This is very dangerous and will probably lead to an accident.
I just had my vehicle in a ford dealership you get the transmission looked at because it would not shift correctly and the check engine was on. It has been out of the shop for 3 days and while on my way home from work i was on the highway and car came to a halt and would not shift and i was almost rearended. This is the third time my vehicle has been at a ford dealership to have the transmission looked at. When is someone going to do something about all of these transmission issues with this year and model?
On 10/23/2015 at 51,289 miles, i took the car in because the car intermitterly would not start & when taking off from 1st to 2nd gear, it was jerky. I would have to let off the gas. I also experienced a rubbing & scraping sound that i found out is what they said was the transmission clutch shuddering. The clutch & tcm (transmission control module) were replaced under the ford technical service bulletins tsb15-0120 & tsb-15-0121. On 10/12/2016 at 71,906 miles, i took the car back into the same local ford dealer for shuddering again. They replaced the clutch again & reprogrammed the pcm/tcm & preformed an adaptive learn procedure. I still experience a grinding sound mainly while turning, but have been assured that it is normal & not an issue. My most recent issue is my airbag light came on stationary (no flashing). I currently have less than 80,000 mile on the car. I took it into my local ford dealer & the car gave code dtc b00c2-11-ocsm (right front seatbelt retractor assembly shorted). It will cost over $700 to replace!!! i was told if i am in an accident where the airbags need to deploy, they will not deploy......none of them! less important problems i've experienced is the manual lumbar in the driver seat broke & the "beauty ring" around the headlight switch cracked. Ford does not sell just that piece. You have to buy the whole cover that also goes around the air vent right above it even though they are separate pieces clipped together, which is $45.
My girlfriend bought this car and we believe has a duel clutch issue and all the ford garages we take it to say there is nothing they can do about it only has 50,000 miles on it. She spent her hard earned money on it and makes my heart ace to know that she had to drive around with her car like this we need help !!!
April 2011 -- issues began within a week of purchasing the vehicle. Complete electrical system shutdown (causing air/radio/sync system to be of no use). Brought vehicle in because i was scheduled to go on road trip to mass. (sync system shut down in route to mass.). Soon thereafter, the jerking and shaking of the vehicle.each time i called or brought the vehicle in, i was told "we cannot replicate the problem". Back and forth meeting with management at waldorf ford dealership and phone calls with ford in detroit. Continued issues with the jerking and vibrating of vehicle; continued complaints that the rpm needle would race up and down and the engine would revved because the engine was not getting into gear; may 2013 50k miles -- while in columbia, md was still having the jerking and "shifting" issues that the dealership "could not" and i received a message on the vehicle that said transmission failure service immediately. I was in traffic and was almost rear ended on several occasions until i arrived at a friend's. Drove home hours later; transmission/powertrain system "fixed"; may 2014 74k miles -- jerking/vibrating/grinding sounds; engine light on and off (not flashing); vehicle not getting into gear from a dead stop and above 50 mph; autozone plugged into vehicle system and received following message/code p2862 "shift fork 'b' acuator circuit high" unable to access any information about the problem; an issue which ford considers a "common failure" with this vehicle. Nothing like putting a driver and passengers at risk as well as causing accidents.why are these vehicles still on the road with as many complaints that have been made??
I purchased my car in june 2012. I have had to replace the clutch three times due to issues. I have had to have the roof liner reinstalled as it had come loose. Now, only a month after the $700 repair for the roof, i am now told to pay $950 to repair my brake booster which as broken and messed up the primary shaft. My car has less than 30,000 miles on it and is only 3.5 years old, yet seems to be falling apart now that it is out of warranty. I asked if i had done anything to cause the brake booster to fail, and was told "no, it is just a mechanical failure," that i have to pay for because it is out of warranty. I was also told that there was no way that the mechanics could have seen the issue, even though it mysteriously started less than 2 weeks after i had it in the shop for over a week. After getting the roof liner and clutch reinstalled i was told that they had also updated all of the software in my car. A little over a week later the check engine light came on as i was stopped at a red light. I thought it was a software glitch as the light turned off when i started driving again. It happened once more about a week or so later, but it was at the same stoplight, so i thought it may be the particular angle of the car at that light or something, but resolved to take it in if it happened again. I was gone for 2 weeks for christmas break, then when i came back the low brake fluid light came on every time i was stopped for more than 30 seconds. I stopped driving my car until i could get it into the shop. So, with less than a month of driving my car since it was last in the shop, apparently $950 in damage was done that, while not my fault "could not have been avoided" and is something i have to pay for if i want my car to be safe to drive.
On the drive home from the dealership, the day we purchased this car, we were stopping at a red light and it felt as though the road had some uneven surfaces. Turns out that it was from the car, the transmission was shuttering as we came to a stop. I was concerned but we were late and could not go back to the dealer. Well the car did it many times after that, sometimes on acceleration and other times while coming to a stop. It would not shift into first gear as i entered my driveway (it has a slight incline) and it would shutter all the way up. I took the car to the dealer and they ran an update from ford. This helped some, but it is still shifting funny and making a funny noise while shifting from first to second. It shifts way too soon and is generally in the wrong gear. If you need to accelerate to merge into traffic there is a huge delay. The car seems to wait way too long before going down into a gear that will allow this to not be unsafe! i took it back to the dealer for an unrelated repair wasgiven a 2012 focus as a loaner, the loaner is perfect! it exhibits none of the problems my car does. This tells me this is not a normal issue. The car is still at the dealer, but i am sure the song and dance about my car is normal and my issues are normal are coming. I am not going to accept this explanation! i now know how this car should drive and mine is not driving normal. I researched this issue and there are many people dealing with this same problem.that means it is not just my car. I want ford to acknowledge that there is an issue and fix it.
The cars transmission is out of wack. It does not shift or accelerate properly.
Shudder vibration and acceleration lag is present when shifting from first to second gear in automatic transmission 2012 ford focus. Shudders only at low speeds, usually while accelerating or reversing from a full stop, and only when the engine is warmed up. Feels as though the transmission is slipping during shift, almost feels as if a stall is imminent especially when traveling up steep hills.
My daughter was driving the car at a very high speed, the vehicle died suddenly, and she was forced to "glide" into the median.took vehicle into dealership, and was told the trans module is on a "replacement program", and that the module is on back order.i was told that i could rent a car because there is nothing i could do.most importantly, when i reminded the gentleman this was a safety issue, i was told that its really not a concern.
I have had transmission problems shortly after i purchased the car. It has had seals,clutch tmc replaced and also a instrument control panel at my expense since they said i was out of my 3 year 36,000 mile warranty. I had the car at the dealership several times without receiving any paperwork only to be told transmission was fine and that's just the way the new cvt transmission shifts. Car has always has a heistation on take off role backwards on inclines and shudders like crazy! my wife who owns a 2014 ford escape refuses to drive the car complaining she doesn't feel safe in it. Just took it back to ford week of feburary 1st and they are now telling me the seals and clutch need to be replaced at a cost of $1500.00 to me as it is out of warranty. The clutch was replaced in november of last year at 93,000 miles. I drive 480 miles round trip a week to work not including grand kids sporting events. I feel ford has sold me a car and now want to punish me for the miles i drive. I have some paperwork from the dealership on what work they have done. Someone please make the dealship and ford motor company responsible for this poor quality transmission they are passing repair cost on the consumer which should be ashamed of and allowed to do.
My car has almost gotten me in 3 accidents and it rolls back on hills i was pulling into a drive way and it started to roll back then it slowed down and there was a load noise and we started rolling backwards it was just a drive way. The car has absolutely no power at all it stutters and when you are driving in busy places and your car wont pick up enough ton enter on the highway or freeway its scary and its unsafe it will shake the whole car when it pulls back and stutters.it is awful and i went on a 3 hour drive to go on vacation i actually rented a car instead of taking my brand new car that i got to last me years fro now was the plan if it makes it another 1 year i will be surprised very dangerous ford.
My 2012 ford focus has already had a transmission failure within the first 42,000 miles. Specifically, at 41,968. I was driving in traffic when the car began shuddering violently and an error message appeared. The car could not accelerate properly and it was revving on its own. Luckily, i was able to pull over amidst heavy traffic before the car shut itself off. Had i been on the highway, i would have been in a serious accident. I brought it back to the dealer to have them tell me that it was simply a sensor that needed to be replaced, and they sent me on my way. Since then, the car still shudders when accelerating from a stop, as well as producing grinding noises as you turn. This is indicative of a continuing safety hazard. After doing extensive research online, i have come to the same conclusion as hundreds of other focus owners - this car is unsafe to drive. My car is currently at 56000 miles, which worries me because in addition to the transmission problems, many other owners have reported extremely serious steering problems, some of which have proven to be fatal. Please take action and demand ford fix these problems. I don't want to die in a car accident that could have been prevented by something as simple as a recall. Thank you for what you do and please use this as a sign to look into this problem.
The automatic transmission in the ford focus has a clutch that slips without warning.the car shudders and won't accelerate.i was almost hit when making a turn and the car shuddered and stopped in the middle of the turn.another driver had to take emergency evasive action to avoid hitting me.i took my car to the dealership andford service says there is definitely a problem but they cannot fix it because they don't have parts and don't know when they will get the parts.ford acknowledges the problem is common and has extended the warranty to 150k miles but they cannot fix the problem so thousands of ford focus owners are driving unsafe cars.there has already been multiple accidents and injuries attributed to this problem but yet ford still does nothing to correct the unsafe condition.this agency should force ford to issue a safety recall before there are fatalities.it is just a matter of time before people lose their lives because of this defect in a ford vehicle has is affecting thousands of owners.extending the warranty is nice but ineffective so a mandatory safety recall is going to be necessary to make ford take action.the slipping is occurring more and more often yet ford is unable to fix the problem so i am forced to drive an unsafe car.time is of the essence to prevent more accidents, injuries, and possible fatalities.
The contact owns a 2012 ford focus. The contact stated that while traveling approximately 55 mph, the vehicle suddenly shifted into neutral. The contact also mentioned that the vehicle shook violently, began to function normally, then shifted into neutral again. The contact also stated that the failure was experienced multiple times. The vehicle was taken to the dealer where it was found that the transmission control module needed to be replaced.the vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 300.
While driving the car, i noticed that the car was shifting odd.there was no power in the low gears.shifting from 1st to 2nd was very harsh.when i brought it to ford they said i needed a new clutch.i bought the car with 30000 miles on it and was surprised by this.it was replaced under warranty.then in september of 2014 i started having the same issues.during that time i had put on 40000 or so.brought it back to ford and they said it was a part that was "recalled".i had the seals and everything else replaced under the 14m01 recall.this included a new clutch again.now it is may 2015, i have driven the car about 20000 or so from the last time i had any work done and all of the symptoms of my last to repairs are back.i need another new clutch (this will be the 4th in the car).considering all of my driving is on the highway this not good.it is a safety concern.
Took it in for a recall, but it is still doing the same thing, they said they may charge me this time if it is something different, but it's not its doing the exact same thing
Intermittent and significant vehicle hesitation and stuttering during initial acceleration, and on hills that cause safety concern of being hit from behind for driver.from complete stop the transmission problem occurs during acceleration in rpm 1500 - 2800 with low pedal pressure creatingstuttering and hesitation during acceleration. Audible metal grinding is fairly consistent.engine loads going up hills creates similar shifting problems.dealer indicates that this the way the transmission operates stating software manages the shifting decisions.ford updates over the last two years have not resolved the issue.i currently have 15000.the issue was not evident in test drive. At this point i know this is not an isolated but prevalent among current focus model.
I have taken my car into two separate ford dealerships (elder ford and bill currie ford, both located in tampa, fl) for service due to the transmission audibly grinding and the car literally shaking on take off. It sounds like the car is going to die at any moment. Each time i have taken it in, i was told it just needed to be "re-programmed". They would do that then send me on my way only for me to return a month or two later with the same issue. This past time, they replaced the transmission control module again only for the transmission to fail once more. While driving home, my car inexplicably stopped running in the middle of traffic on a busy street. The dashboard showed a transmission malfunction and to get it serviced immediately. I have called ford's corporate office and they keep telling me to speak with a customer service manager who just refers me back to the dealership for repairs. What if the car had stopped the way it did while i was on the expressway? this is not a safe vehicle and ford doesn't seem to care. I have copies of the documentation from each time the car was serviced for this issue. I am writing because i am at my wits end and i have given ford multiple opportunities to get this corrected and they keep trying to put a band-aid on it. I have done my own research and this problem is a very common one among this particular model of vehicle. I want to make sure that awareness is brought to this so that hopefully something can be done before something tragic happens.
The contact owns a 2012 ford focus. While driving approximately 30 mph, the check engine and transmission warning indicators illuminated and the vehicle lost power. The vehicle was taken to wyatt johnson ford (646 thompson ln, nashville, tn 37204, (615) 244-3615) where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 192,758.
On 2/25/16, after a severe rainstorm, i went to turn on my car and tried to turn on the wiper blades, but they would not come on.the next morning they did turn on.that afternoon, when starting my car, the wiper blades turned on without the control being activated.the blades continued to run even when the car was turned off and no keys were in the ignition.the only way to stop the blades was to disconnect the fuse from the box.this has happened twice when i was not aware of this and my car battery was dead when i went to start the car.i cannot use the wiper blades at this time as they will not turn off.according to ford motor co., this is not covered under the recall on the wiper blades since my car is out of warranty.i have had my car in the dealership to repair the defective clutch and it is still not repaired due to ford motor co not sending out the necessary parts in a timely manner.my car is shuddering and jerking when accelerating and changing gears on all types of roads.i have had this issue since i bought the car brandnew.the cruise control on my car works intermittently.when the battery is disconnected and then reconnected, the cruise will work for a few days.ford technicians could not diagnose the problem.this has been a problem for as long as i have had the car.
2012 ford focus titanium dps6 equippedclutch shudder instances and tcm failure -- 2018acceleration is unpredictable. Before warranty repair, the car would have noticeable lag when accelerating from a stop. This has led to several dangerous situations where the car is expected to accelerate, but instead slowly crawls and shudders. One instance included turning left onto a highway from a stop.the car bogged along for roughly 3 seconds and almost caused a collision with an oncoming semi. When the accelerator is pressed, the car should accelerate as expected; it should not shudder or rev as if in neutral.when attempting to turn right onto a frontage road from a stop, the car slammed into gear mid-turn causing a tremendous amount of wheel hop, jerking the car towards the curb.another instance was in a residential area. Accelerating from a stop sign at a t-intersection (cross-traffic does not stop), the car crawled forward and revved as if in neutral; no acceleration occured for several seconds. This almost caused a collision with another vehicle; there was plenty of time for a functioning vehicle to pull out onto the road safely. The latest occurence was in a parking lot. Turning left out of a parking lot lane, the tcm failed and the car lost power in the middle of an intersection.
2012 ford focus.consumer writes in regards to vehicle transmission problems.the consumer stated a problem with the transmission occurred, a day after the vehicle was purchased. The vehicle started making a grinding noise at 3rd and 5th gears.the dealer calibrated the transmission one month later. Two weeks later, there was a chatter coming from the transmission. Ford stated the transmission was performing as designed. A year later, the transmission jerked and slipped. The dealer verified the problem, and made the necessary repairs. The consumer stated the problem is still ongoing.
The contact owns a 2012 ford focus. The contact stated that while driving at various speeds, the vehicle shook and became unstable. The vehicle was taken to the dealer, who diagnosed that the transmission oil seal was ruptured. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 35,900.
2012 ford focus. Consumer writes in regards to engine, transmission, drive shaft and electrical system problems.*tgwthe consumer stated the vehicle would jerk forward, hesitate and would not go into gear fast enough when changing lanes. The right passenger power window was slower that the driver's side, the door locks would not open properly. Updated 05/25/12
This is a ongoing problem with my focus.when accelerating from a stop the focus's automatic dsg transmission (in d) will quickly shift to a higher gear in an effort to minimize fuel consumption.during a stopped turn at a intersection this leads to a unsafe condition where commanded acceleration takes several seconds to happen.the problem happens like this:the car accelerates at a stop sign or parking lot.the car accelerates to 10-15 miles per hour. The driver lets off the gas during the "turn" part.the transmission shifts to second or a higher gear.the driver then commands a large acceleration - say due to oncoming traffic - and nothing will happen for several seconds.this is because the dsg transmission needs to shift sequentially into first and this takes several seconds.also it appears that the powertrain is disconnected while this shifting takes place.when the transmission finally selects first the acceleration can be sudden and unexpected.this has happened to me several times and i believe it is a dangerous condition. It can be avoided by manually selecting first - then shifting to d when the turn is complete.
The contact owns a 2012 ford focus. The contact stated that she received notification of a manufacturer's recall to reprogram the computer in the vehicle. The vehicle was taken to the dealer who reprogrammed the pcm, tcm and abs on may 21, 2012. The contact stated that the transmission had caused the vehicle to run roughly with a jerking motion following the repairs. In addition, the vehicle would roll backward when stopped on an incline. The vehicle had not been taken back to the dealer. The manufacturer was notified of the issue. The failure mileage was 3,549. Updated 07/05/12*ljthe consumer stated the vehicle was returned to the dealer on june 5, 2012 for the same problem. Updated 07/09/12the consumer stated the manufacturer extended the warranty.
2015 ford focus. Consumer writes in regards to power shift dual clutch automatic transmissionand engine failure. *ld
We purchased this car on 08/19/2011 and the next day while taking off from a stop sign the car would shudder, i do not have this issue when the transmission is cold but in stop and go driving and normal city driving after it has warmed up. Also when you depress the accelerator from a stop the vehicle will go for a second then have a nice sized flat spot so even the people in the car will go forward as if the brakes were coming on. I took the vehicle to the dealer and the tech drove it and verified that it did have this issue. They contacted ford and ford stated that it was normal and told them to do nothing. I complained to ford customer service and all the lady had to say was that it is normal. Also ford had stated that these are isolated incidents, if they are indeed isolated then they cannot be considered normal but rather a defect that ford does not want to address. I was told that the clutches require a break-in but ford does not state any break-in procedure that pertains just to the clutches other then the normal 1000 mile break-in for the vehicle in general. I and others i have communicated with all have these issues after the 1000 mile break-in and feel it is both a safety issue and a mechanical defect from ford that would cost to much to repair so they claim it is normal.
2012 ford focus.consumer writes in regards to vehicle "power shift" transmission stalling issues.the consumer stated she would loose power while driving, and a metal noise was heard, as the vehicle shuttered and hesitated.a diagnosis revealed, the transmission was defective and needed to be replaced. However, the parts were on a 30-day back order. The consumer stated 2 months have passed, and she has not received any notice or communication addressing the issue.
After feeling the automatic transmission was excessively lurchy, i came to stop at a traffic light on a busy road.when the light turned green i sat revving my engine and was unable to get the car to move.i put car in park and then back in drive with the same results.i tried the s mode with manual shifting and car still did not move.i eventually turned the car completely off and back on and this seemed to correct the problem.i found the situation very dangerous .apparently from what the dealership said the clutch was not engaging.it is an automatic transmission car.
The contact owns a 2012 ford focus. The contact stated that while merging into traffic, the vehicle lunged forward without any warning. The vehicle was taken to the dealer multiple times where the technician was unable to determine the cause of failure. The technician reprogrammed the power train control module as a safety precaution however, the remedy failed to repair the problem. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 2,493 and the current mileage was 10,000. Updated 9/25/12updated 10/03/2012
Submission from constituent re problems with 2012 ford focus.the consumer noticed the automatic transmission seemed a bit jerky and it shifted more often. When the consumer visited the dealer to have the oil changed and the tries rotated, she mentioned her findings to the mechanic, and he indicated there was an update available they would perform. When she picked the vehicle up later that day, the problem was much worse. The transmission hesitated and shuddered even more than before the update and the noise was she was hearing, when the vehicle shifted was louder and sounded as if cans were in the transmission. The dealer advised the consumer, to give it a week, because the computer needed to reprogram itself.a week later, the dealer called the consumer, but the problem was still present. The vehicle was taken back to dealer. When the consumer returned to pick up the vehicle, there was still no change. Over time, the problem did not resolve itself.the consumer returned to the dealer, where they test drove the vehicle, and claimed the it was performing within fords specifications and there was nothing else they could do. The mechanic did acknowledge there was a jerk in the transmission, it shuddered and hesitated, but stated, there was no fix for the noise as of yet.
The contact owns a 2012 ford focus. The contact stated that while driving approximately 15 mph, the vehicle was unable to shift. The contact stated that the automatic transmission was performing as if it were a manual transmission. In addition, when the contact would shift from reverse the drive, the transmission would omit first gear and engage into second gear erroneously.the vehicle was taken to the dealer where the mechanic stated that the failure was contributed to the manner in which the contact was operating the vehicle. The dealer was unable to diagnose the failure and the vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 300 and the current mileage was 17,000.updated 12/20/13
The contact owns a 2012 ford focus. The contact stated that while driving 75 mph, the vehicle emitted a grinding noise and the transmission shifted erratically. The vehicle was taken to the dealer on many occasions, but the contact was informed that the transmission was performing as designed and the grinding noise was normal. The dealer could not find a failure and stated that there were no recalls or warranties covering the failure. The manufacturer was notified and offered no assistance. The failure mileage was 2,364. Updated 08/16/12*lj
I was driving and stuck in traffic.going slow, 5-10mph, the car started shifting really strange, not moving when initially accelerating and then jerking from first to second gear.my destination was 3 blocks ahead of me so i stayed on route and parked when i arrived.as i got back into the car it wouldn't start.i managed to get the car to start after "messing" with the auto shifter and leaving the car in nuetral.once started the car would not go into gear, or move when placed into d, r or l.i shut the car down and it would not start again after that.the transmission control module (tcm) is what th edealer told me had failed.it took a solid 7 days to get my car back.the first couple of days were spent trying to figure out what went wrong.the car has always shifted strange and continues to shift strange to this day.the problem was fixed but i think it is just a matter of time before it fails again.
Recall of pcm/tmc recall 15b22 - i do not understand if a part is on a recall to be replaced why is a mileage restriction placed on the vehicle? i took my car to dealership for a failed recalled part and i had to pay for the part and the installation!! i commute over a hundred miles round trip each day to work by july 2016 i had already reached the 150,000 mile mark. My family has been a ford owner'sfor over 35 years. We own 3 ford vehicles today. Including the one in reference. I plead with you to help with the cost of this. Please feel free to contact me anytime at [xxx]. Thank you, [xxx]may you and yours have a blessed thanksgiving.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My 2012 ford focus had the control module (tcm, pcm) transmission that jerks in low gear.i was not told at time of purchase about the dual transmission.i purchased the car august 2012.
Automatic transmission disengages while traveling at speed. Card rolls backwardon any type of hill.i have been driving and was passing a vehicle on a 2 lane road and had the transmission disengage and narrowly avoided an accident as there was no power to the drive wheels to get back into the traffic lane.this car has been in multiple times for transmission work. The tcm and automatic clutch replaced with another faulty tcm & automatic clutch. This model of transmission is a danger to the driving public.
The contact owns a 2012 ford focus. While driving 30 mph, the doors on the vehicle locked and unlocked automatically and the tcm light illuminated. The contact stated that the failures occurred after the vehicle was repaired under a manufacturer recall for a system update. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,817.
Started the vehicle, it reported a transmission error and repair immediately message - the first indication of a problem. Drove home and made appointment to have transmission looked at. The car drove ok most of the way, then the transmission just slipped and died on the road in the middle of a construction site blocking traffic. After several minutes (after on site police called for a tow), the car restarted and was able to limp the last 1/4 mile or so to the shop. The transmission specialist referred me to ford as they can't get the tools, suspected electrical. Towed to ford. After waiting nearly 2 weeks for a diagnosis that only took several minutes, it was determined to be the transmission control module. It's a known issue and the warranty for this part is extended, however (1) if it had died on a major highway instead of a town road could have been a huge safety issue and (2) it's a known problem but ford won't replace until it occurs, yet they have zero national stock and no idea when parts will be available.
The contact owns a 2012 ford focus. The contact stated that the gear shifter failed to shift from park into reverse. The check engine indicator illuminated as the failure occurred. The contact turned off and restarted the vehicle multiple times before it was able to function normally. The vehicle was taken to an independent mechanic and it was diagnosed that the power train control module relay needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. On a different occasion, while driving 50 mph in the rain, the contact's vehicle hydroplaned and crashed into the preceding vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed to the contact's residence. The air bag failure was not diagnosed by a dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 53,309.
The contact owns a 2012 fordfocus. The contact stated that while driving the vehicle overheated. Additionally, the contact stated while accelerating the vehicle shakes and shutters. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed the air conditioner, transmission module, thermostat sensor, and control fan module needed to be replaced. The contact was informed the head gasket was leaking oil. The vehicle was repaired however the failure recurred. The manufacturer was notified. The failure mileage was 41,260.
I was driving down the freeway in the middle lane and all of a sudden my car went into neutral and i could not get rpm's to go past 1500 and i was stuck with rush hour traffic blowing horns at me and i coasted to a stop could not get over to the breakdown lane so i sat in the lane till a man in a pickup pushed me over to the side of the road.i had no money for a tow so i called a friend to come and help me get it home we pulled the car to my house and i started trying to figure out what is wrong, internet said the other ford focus problem is in the clutch actuators and to replace both top and bottom and that would fix the problem well none of the parts houses had a listing for clutch actuators so i went on ebay and found several for all different prices i checked with the ford dealership and they had them for $160.00 per actuator, too much for my budget so i purchased two actuators from ebay after waiting a week for them to be delivered i installed them and it did not work same problem check engine light stayed on and my hand held checker even after clearing the trouble code p0805 came back and here i set no car i called the ford dealership and they said it would be a month or longer before i could even get an appointment and it would cost several hundred dollars to fix my car.i am very upset over this whole ordeal.i have been looking on the internet and it appears that the 2012 ford focus is one of the worst vehicles and it has many problems and what i went through it is a very dangerous vehicle to be on the road!
The contact owns a 2012 ford focus. While driving approximately 65 mph, the transmission downshifted and the rpms increased rapidly. The brake pedal was depressed and the transmission responded normally. In addition, when driving at low speeds, the transmission exhibited hesitation and lunged forward unexpectedly. The failure recurred numerous times. The failure became progressively worse over a period of time. After the sixth visit to the dealer, the mechanic confirmed that the clutch assembly would need to be replaced. The required part to perform the repair would not be available until two months. The manufacturer was notified of the failure. The approximate failure mileage was 3,800.
2012 ford focus.consumer writes in regards to transmission slippage, sunroof leakage and requests a repurchase.*ldthe manufacturer advised due to the age and mileage of the vehicle they would not be able to review the vehicle for repurchase or replacement.
The contact owns a 2012 ford focus. While driving at an unknown speed, the vehicle failed to accelerate, the check engine light illuminated, and the vehicle stalled. The vehicle was able to restart. The vehicle was taken to a dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was serviced under a manufacturer recall; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000. Updated 05/20/16*lj
The contact owns a 2012 ford focus. The contact stated that while driving at approximately 20 mph, the vehicle shook and jerked. The contact also stated that the vehicle revved and failed to accelerate. The vehicle was taken to an independent mechanic, who diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was unavailable. The approximate failure mileage was 60,100. The vin was not available.
The contact owns a 2012 ford focus. While driving approximately 30 mph, the vehicle failed to accelerate while the accelerator pedal was depressed. The contact also stated that the gear shifter failed to move from park into neutral. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The mechanic stated that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 107,000.
The contact owns a 2012 ford focus. The contact stated that the vehicle was taken to the dealer for a manufacturer's recall for the clutch and transmission, which did not provide a permanent remedy to repair the condition of the vehicle. The vehicle was taken to the dealer more than five times before notification of the manufacturers recalls and they had not been able to replicate the failure and provide a repair solution after several repairs. The contact continued to experience the clutch failing to change over into third gear and the vehicle had a strong hesitation. The vehicle also randomly stalled and the contact had to make several attempts to get the vehicle to restart. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2012 ford focus. While accelerating from a traffic light, the vehicle hesitated and then the speed greatly increased on its own. The dealer stated that the clutches in the transmission needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 24,000.
The contact owns a 2012 ford focus. While driving at approximately 5 mph, the vehicle stuttered back and forth. In addition, the clutch made a grinding noise and failed to go into third gear. The failure recurred several times. The vehicle was taken to a dealer where it diagnosed that the clutch needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 33,000.
The contact owns a 2012 ford focus. While attempting to drive the vehicle, the contact engaged the accelerator pedal and caused the vehicle to surge forward. The vehicle began to jerk violently. The failure occurred multiple times. The dealer stated that the clutch needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 54,000.
The contact owns a 2012 ford focus. The contact stated that while driving various speeds, the clutch was making an abnormal noise. The vehicle was taken to a dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 6,500, and the current mileage was 49,000.
2012 ford focus. Consumer writes in regards to engine, transmission, drive shaft and electrical system problems.*tgwthe consumer stated the vehicle would jerk forward, hesitate and would not go into gear fast enough when changing lanes. The right passenger power window was slower that the driver's side, the door locks would not open properly. Updated 05/25/12
2012 ford focus.consumer writes in regards to vehicle manual transmission stalling and loosing power when approaching an incline and when driving in stop and go traffic.the consumer stated there were noises coming from the door panels, and dash area. Also, there was a vibration at the top of the seat belt areas and center console.
Was told this car had "automatic transmission".after a few hundred miles on it, i noticed the transmission shifted sporadically and with no prediction.engine shuddered, car lost power and was not safe to drive. The key here is no prediction as to how the car will react when under acceleration.took to dealer and was told "this isn't an automatic transmission - it's a computer- controlled manual that has to learn how you drive".dealer uploaded a computer update from ford.the next hundred miles of driving almost caused numerous accidents due to lack of acceleration and uneven performance.6/4/2012 i tried to merge into traffic and car refused to speed up.i almost caused a major accident, but numerous drivers slammed on their brakes and/or swerved and averted multiple collisions.took the car to dealer 6/5/2012 and told them what happened.was told by head tech "it just has to get used to how you drive".i told him there were three different people driving this focus.he said we can't, because that would just end up totally "confusing" the computer.as the car is too dangerous to drive, it is still at the dealer.miles on vehicle are under 800.
Vehicle lost power and was not able to safely accelerate while traveling on the highway. The problem happened when i down shifted a gear to pass someone (manual transmission). The vehicle felt like it had about 30% power. I was forced to pull off of highway. Once vehicle was shutoff and turned back on it returned to normal. I had no warning lights on dash or anything. It just happened all of the sudden and was very scary.
Seat belt gets and remains wet after rain and does not retract properly or provide tension for proper restraint.
The contact owns a 2012 ford focus. The contact stated that the seat belt latches were unable to latch or unlatch in cold weather. The vehicle was taken to the dealer, but they were unable to diagnose or repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was 52,000.
Left rear seat belt buckle not bolted to the chasis.
Three of my 4 door latches stopped functioning completely.they did not work whether the car was stationary, in motion, driving, or turning.we had to tie the door handles to each other from the inside to keep them from flying open while driving.when you pushed them shut from the outside, they would bounce back open.this also caused constant warning lights/sounds from the dash.ford stated there was a recall, but ours were not covered because my 4 door latches were packaged as a 4 pack whereas the serial numbers for the recalled latches were sold in individual packaging.so therefore, i was not covered due to a loop hole.the doors not shutting properly (ever) caused water to leak in and cause other problems such as the window motor shorting out.i reached out to corporate and customer service and was told they would not pay for the repairs.i paid for the repairs out of pocket because i had to.
Driver seat belt release button started to stick.on 10/28/17 buckle would not release.i had have my seat belt cut in order to get out of the car.event happened in a parking lot while parked.
The contact owns a 2012 ford focus. While attempting to exit the vehicle from the front passenger seat, the seat belt locked and did not unlatch. The contact called for assistance to force the seat belt to unlatch. The contact reported the failure to an unknown dealer in fort myers, florida, but the dealer did not return the call. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a local dealer. The failure recurred several times, but was not diagnosed or repaired. The failure mileage was 17,000. ...updated 10/23/17
On january 27th.. My car (2012 ford focus se 4door 5 speed) my car had 33,342 miles on it once it came into the service bay at asheville ford in asheville nc. I was advised that the car would have to stay for the day and look into the situation. Car would die at random,lights would come on like a christmas tree (oil pressure light, battery light, traction light, esc light, information light, check engine light) and a message would appear (engine malfunction service now). Asheville ford was also notified of a sun visor popping, seat belts not releasing and creaking noises in the b pillars on both sides, and the ac was blowing hot air again (this was repaired on the 23rd before and already blowing hot air).
The contact owns a 2012 ford focus. The contact stated that the driver side seat belt would not immediately unlatch. Later, the buckle would not latch at all. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Driver seat belt receptacle does not latch.i am having to drive without seat belt as part is not in stock at dealer. It will take one week for part. I see similar complaints on other ford focus. Can you open an investigation?
The vehicle was parked, with no damage to the vehicle. Our front driver side seat belt latch quit working properly. My husband which is an average size guy almost got stuck. The rear driver side seat belt latch is not working either. It stopped working about a year after owning the car. We have to shove a card in it to put the red button back out.
I bought this car ford focus se 2012 in july 2011 and the day after that i felt and heard weird noises and vibration when automatic transmission changed gears. I went to the dealer and i was told that the car was operating within ford specification so it was normal and after a few miles it will desapear. It continue getting worse. At 2500 miles i went to the dealer again but they said again that the car was operating within ford specification. At 6500 miles the weird noises and vibration were still there and service engine light turned on suddenly and the gears didn't shift. The car was towed to the dealer and they told me that the computer didn't record any error or problem and that the car was operating within ford specifications. After some delay they changed the dual clutch in the transmission but it was worse. At that time the car had the same weird noises and vibrations and shakes a lot while idling. I applied lemon law and an independent mechanic tested the car and saw and felt the problem. I went to the arbitration in better business bureau and they tested the car too and saw and felt the problem. The person from ford didn't go to the arbitration, they were on the phone. I won the case and this next monday february 6, 2012 i have to go to the dealer to receive my money back and return the car. I live in florida and i applied lemon law in this car. This ford focus se 2012 is a lemon car. About the seat belt problem, when i'm driving, if i unbuckle the seat belt, the warning light doesn't light on until about 1 mile later. Also after i first start the car, if i wait for about 10 minutes with the seat belt unbuckled, the warning light turn of and if i drive the car with the seat belt unbuckled, warning light doesn't light on for about 1 mile. I think this is a safety problem too. Gbya :)
Drivers seat belt malfunction, belt does not latch. Car was parked when this occured.
Takata recallwhile driving my seat belts lock so tight i have to unbuckle them because they won't come lose.
My daughter was involved in a head on collision.the airbag deployed but split open and she said it looked like smoke came out of it. Also the seat belt did not lock on impact.she sustained minor injuries to her right arm and abdomen hips and back.the vehicle was in motion going 45 mph the other car was going 70 mph and it was on a city street.
The driver's side seat belt on many occassions would not latch, was difficult to latch, and/or became stuck and would take a great amount of force to unlatch.this happened while the vehicle was stationary on city streets.the vehicle was taken to a ford dealership in march of 2017 for a recall on the door latches and the seat belt problem was reported then.the driver's side seat belt was replaced, but was not covered under any type of warranty.
The driver's side seat belt tongue wouldn't go into the buckle like normal. It took a lot of effort to shove it in, and have it actually click. Then separating the parts of the buckle was also difficult. Sometimes it's easier to get it to work, and other times it feels like i'm having a wrestling match. We took it to the ford dealership when we were having problems with the power train, and they told us it would cost $55 just to look at it. There is nothing jammed inside the buckle, but feels more like the inside hook isn't reacting correctly to the tongue. There is also a frayed edge to the seat belt buckle that makes it look really cheap. I'm pretty sure that with it being a safety feature that it shouldn't cost us anything, and they should be taking this seriously because it most likely is a defective part they issued. I guess they don't care about our safety over making a quick buck off of us.
The contact owns a 2012 ford focus. The contact stated that the front passenger's side seat belt failed to retract or secure inside the buckle. The vehicle was taken to sound ford (101 sw grady way, renton, wa 98057) to be diagnosed. The contact was informed that the seatbelt needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 44,200.
I could handle the studder and handle the being held hostage by my seat belt, but now i have to pay $1,800 to get my steering fix after almost hitting a tree with my family in the car. I was just about to upgrade to a escape, i will never buy ford again after this because i have 89000 on my car they will help with nothing. Nor do they care about the safety of me and my family or the other people around me ! i have never been so disappointed. I truly loved this little car until it tried to kill me.
Several mornings in a row my wife said she experienced having trouble placing the seat belt into the connector. It had got to the point where she would try to force it in there sometimes it would connect sometimes it wouldn't. Now it doesn't connect at all.
Rear passenger seat belt has been extended while placing on child and will not go back in.
The contact owns a 2012 ford focus. The contact stated that the rear seat belts would lock whenever the seat was occupied, making it uncomfortable for the passenger. The vehicle was taken to the dealer for inspection and they stated that it the seat belts met safety standards and they could not provide any assistance. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 40. The vin was unavailable.
My two sons were turning left when they were t-boned by another vehicle.my sons vehicle was struck in the right rear.the side air bags went off but not the two fronts.also their seat belts did not tighten.bc of this both sons suffered tbi's, one very severe and is still recovering.the other required brain surgery.i am so upset that their seat belt did not tighten.i bought a newer ford thinking it was going to be safe.please someone fix this defect.i had no idea that this could ever happen.they were hit from the other person going 45 mph so it should have tightened.sad momma.lives changed forever.:( [xxx]*dtparts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 ford focus. The contact stated that the seat belt was difficult to latch and unbuckle. The dealer diagnosed that the vehicle needed a new seat belt pretensioner. The vehicle was not repaired. The failure mileage was 100,000.
The contact owns a 2012 ford focus. The contact stated that the driver's side seat belt retracted properly, but failed to lock to secure the driver. The vehicle was taken to a dealer and the seat belt buckle was replaced. The manufacturer was notified of the failure, but provided no solution. The failure mileage was not available.
The contact owns a 2012 ford focus. The contact stated that while the vehicle was stationary, the front driver's side seat belt latch failed to unlatch. The release button was depressed several times for the seat belt to unlatch. The contact stated that after the seat belt was finally unlatched it has failed to relatch.there was no warning light illuminated. The vehicle was not taken to the local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 132,000.
I purchased this vehicle in november of 2012 and was never forewarned about the issues they had. The transmission has been fixed numerous times but continues to clip, shudder, jerk, and shake. I had to go to durham a year and a half ago and was almost involved in a bad accident when the vehicle started to roll back on an incline while in drive. I have come close to many accidents though due to this car, mostly because the transmission hangs up so bad. I have to constantly pull into either a parking lot or the center turn lane when i am in heavy stop and go traffic because the transmission stops pulling. I normally have to turn the vehicle off and sit there for a few minutes before it resets itself and i can go on my way.recently i was in the mountains and the rpms kept hanging up at 4,000 rpm going up and down the pass. I had to keep hitting the brakes and hitting the gas in order to resolve this issue. With semi trucks behind you this is very disconcerting. I also was stuck in heavy stop and go traffic on the interstate in the middle lane and the transmission was trying to quit. Last year the seat belt buckle broke and i could not get it to unlatch, this past summer the ac was not blowing out of the vents, had to take multiple trips to the shop to get it diagnosed, and eventually fixed both blend door actuators. The chrome plating started peeling off on the steering wheel this past year at only 40,000 miles and almost cut my hand multiple times. It took them two tries to fix that. My gas mileage is not even what is advertised for these vehicles. In town i get 22 to 25 and on the highway i get 26 to 29 mpg. This car is ridiculous! ford will not even acknowledge the issues that it has, instead the transmission is within normal operating parameters, the rest of it well as the customer service lady stated to me "all cars have issues".
While stopped behind red light all screen system, sync system, radio including sound system went black. Did not start over till next day in the morning and as soon as start the car errors after error came up for nav system, phone connection. Had to reset every thing. These errors are coming up every day. There will be risk of losing other system including air bag, power steering, break and other important system while this system going off.took the car to dealer and service trained specialist told me that is my phone problem!!!after long drive when trying to take off car is shaking, there is big safety issue with seat belt.while driving, if for any reason unlock the seat belt there will be no warning light or warning sound that seat belt is off. If car is running and leave the car when you are back and start driving there will be no warning light and sound that seat belt is not in use and can drive all you want.after long drive while trying to take off car is shaking.
After having the car repaired from a recall, the 6th time for repair; the car broke down and had to be towed to the dealership.the transmission control module is out now and it is in the shop for the 7th time related to the same issue.i consider this car dangerous and will ultimately cause an accident or death.why are you not doing anything about this issue. It is for all 2012 ford focus vehicles.
Door latch broke on driver side door 7/28/16, now passenger door lock broke on 8/14/16. I paid $542 for drivers door to be fixed. Now i need to get other door fixed. Door will not stay closed while driving. I was getting in my car to leave an establishment and the door would not stay closed. I had to strap my seatbelt through the door handle to help keep it shut.
The contact owns a 2012 ford focus. Upon attempting to latch the driver side seat belt, it failed to latch. There were no warning indicators illuminated. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
The contact owns a 2012 ford focus. The contact stated that while driving 30 mph, the vehicle made a loud noise coming from the engine compartment. The vehicle was towed to the dealer where the technician diagnosed that the motor mounts fractured. As a result, the engine dropped and damaged the axle and cvc joint. In addition, the contact stated that the passenger's side seat belt was constantly becoming stuck preventing the passenger from exiting the vehicle in a timely fashion. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 92,000.
My son was stopped behind another stopped car on a 2 lane highway,as a car 2 in front of him was preparing to make a left turn.the person traveling behind my son, was looking into his rearview mirror at his children in the back seat and failed to stop.instead, at full speed (45-55mph) he rearended my son in the ford focus thereby pushing him into the car in front of him.no air bag deployed, and the seat belt failed to lock causing my son to plant his face in the steering wheel.
Rear passenger side seat belt does not retract properly. The seat belt has barely been used over the life of the vehicle, so this is not a wear issue. Took vehicle to ford dealer in washington, mo, and they stated the seat belt mechanism would need to be replaced--cost was about $500. Too much for a seat belt that barely gets used.
The driver side seat belt will no longer latch.at first it became hard to click in or out then stopped working entirely. It has not been involved in any accident any time near this malfunction.
When i start the car initially i can't turn the wheel of the car. I have to tug on it to get it to turn eventually. I'm afraid that i'll be driving in the power steering will go out. Also have been having troubles with the transmission slipping. They say my car has too many miles to qualify for the clutch recall that ford has put out. I don't see what this has to do with a malfunction saying i've had troubles with it since i bought this car. Both of these issues are safety issues. I have no money to replace this stuff. So i don't understand why ford won't work with people on this there needs to be a recall on the steering as i seen many others complaining about it. And they need to suck it up and take the expenditure of replacing all of these crutches that they have a recall on regardless of mileage. Sometimes my seatbelt comes loose after i clicked it. I have to latch it while trying to drive. I'm tired of this car. I'll never buy from ford again.i've been having problems with this car since i bought it. And have informed the dealership that we bought it from and they clean there is nothing wrong with it period after taking it too but it's going to cost me $3,000.
I was trying to get out of my vehicle and the seat belt would not unlatch itself, i tried everything i could, it would not release, until i yanked it out, now it will not latch always and will not unlatch.
The contact owns a 2012 ford focus. The contact stated that the driver's side seat belt retracted properly, but failed to lock to secure the driver. The vehicle was taken to a dealer and the seat belt buckle was replaced. The manufacturer was notified of the failure, but provided no solution. The failure mileage was not available.
The contact owns a 2012 ford focus. The contact stated that there was rust on the body and subframe of the vehicle. In addition, the seat belt retractor fractured three times. The seat belt retractor was repaired, but ford declined to repair the rust. The manufacturer was made aware of the issue. The failure mileage was 67,513.
Purchased the car used in 2014 with approximately 26,000 miles from schultz ford route 304, bardonia, ny for about $18,000. In 2017 it was noticed that during raining water was entering the car interiorabove the left window onto the driver's seat and onto the front left floor mat where it would pool.subsequently the interior wetness was heavier as the rain was heavier whether car is parked or in motion.the water needed to be soaked up with towels and sponges as necessary.then an appointment was made with schultz dealership and repair to remedy the problem. The appointment was made with 'the water man' on a monday that he was scheduled to be at schultz's ford dealership (once or twice a month).the leak was fixed by the water man for $265 who used tools to re-emerging out mostly tree and plant debris that fell on the car and somehow entered the draining channels that allow the entering rain water to drain through the roof and doors to the ground. I asked the supervisor of the schultz service center why the car had a leaking problem and why isn't there recall for the problem, and what can i do to eliminate or alleviate the problem.his snide response was 'park you car in a garage when not driving!' after the leak was tended to by schultz dealership the leaks were greatly minimized , but they slowly returned over months and months until now they are as bad as they when we first had the 'water man' remediate the problem temporarily. This vehicle safety complaint is being made to alert the agency to this problem in the 2012 ford focus car, and to ask you to see if there is a systematic safety problem in water leakage for this ford model that should result in a recall for this model.there is a great danger that this continual leakage problem could cause microbe and mold problems due to moisture accumulation.
The contact owns a 2012 ford focus. The contact stated that when laying on the driver's seat head rest, it would fall in between the seat and the head rest hole. The contact stated that the head rest was designed that it could not go all the way down and connect with the top of the seat.the failure mileage was 5 and the current mileage was 513.
On 10/23/2015 at 51,289 miles, i took the car in because the car intermitterly would not start & when taking off from 1st to 2nd gear, it was jerky. I would have to let off the gas. I also experienced a rubbing & scraping sound that i found out is what they said was the transmission clutch shuddering. The clutch & tcm (transmission control module) were replaced under the ford technical service bulletins tsb15-0120 & tsb-15-0121. On 10/12/2016 at 71,906 miles, i took the car back into the same local ford dealer for shuddering again. They replaced the clutch again & reprogrammed the pcm/tcm & preformed an adaptive learn procedure. I still experience a grinding sound mainly while turning, but have been assured that it is normal & not an issue. My most recent issue is my airbag light came on stationary (no flashing). I currently have less than 80,000 mile on the car. I took it into my local ford dealer & the car gave code dtc b00c2-11-ocsm (right front seatbelt retractor assembly shorted). It will cost over $700 to replace!!! i was told if i am in an accident where the airbags need to deploy, they will not deploy......none of them! less important problems i've experienced is the manual lumbar in the driver seat broke & the "beauty ring" around the headlight switch cracked. Ford does not sell just that piece. You have to buy the whole cover that also goes around the air vent right above it even though they are separate pieces clipped together, which is $45.
Repair drivers side seat will not adjust forward or backwards.replaced track assembly.for abnormal access to track air duct came loose and locked up and broke track assembly.second issue started at lower mileage but continued driving and got worse and at 35500 miles took focus to dealership with transmission shuttering jerking and making noises.they reprogrammed the computer.before reprogramming i was getting 34.2 miles to the gallon afterwards getting worse noises jerks and mileage down to 28.6.told me then at the time of reprogramming that they would order the clutch to be replaced but it would take two months to get the parts and it was ok to drive till then.i drive 64 minimum highway miles every work week.seriously concerned about safety and being stranded on the side of the interstate, my wife drives this car.this was december 2013, reprogramming.
The vehicle was parked with the engine off.a fire spontaneously began in the engine compartment.the vehicle was in service for 14 months, bought new and under a maintenance contract.no previous issues.
As i was going around a corner to enter the freeway something broke in the seat back and there isn't much support any longer.
[xxx]is my name. This about my 2012 ford focus which i bought in 2014 with 27000 miles.in july 2020 it has about 65000 miles. It has been used for local driving, not for commuting. After i drove it several thousands of miles i discovered that there was a leak in the roof above the driver's shoulder and head as well as over the driver's front side window.the leak would occur only after heavy sustained rain down pours. I thought that the sunroof had somehow owned but i could no see any opening at any time.after several leaks occurred during heavy rains i took the car to the dealer.they gave me an appointment on a monday in the middle of the month when the water man comes!i told them the problem and asked what i should do.the service boss told me to park it in a garagethe bill was 264 dollars.i was not happy. They had to clean a passageway from the car roof and windows that passes through the door and front body to the pavement.it takes a while to get clogged again and it is time for the waterman. It not necessary to have a sunroof for this leak to occur.ik think that this situation in the 2012 ford focus is common and should be considered as a recall issue.is there any way that nhtsa would pursue such an action. The leaking occurs when it is raining very heavily.it has occurred while the car is parked when i have driven while it rained.the water would drip on my left side and leg, occasionally on my head.since 08/15/2016 and ongoing in heavy rain while the car is parked and while i am driving if it rains heavily. There was evidence in the car insides that the leakages had occurred before i bought the car from the ford dealer in nanuet, ny. [xxx] , [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Why isn't there a manual release on a power seat? the driver's seat in my 2012 focus sel continually blew fuse after fuse. There is a safety problem when the power seat blows a fuse causing the driver's seat to automatically move forward to the most forward position putting the driver on top of the steering wheel. If the air bag had been inflated i would have been killed.why aren't the manufacturers required to have a manual release on a power seat?
2012 ford focus. Consumer writes in regards to recall notice 16v-643 and rear seats moved forward when the brakes were applied.
The contact owns a 2012 ford focus. The contact stated that when laying on the driver's seat head rest, it would fall in between the seat and the head rest hole. The contact stated that the head rest was designed that it could not go all the way down and connect with the top of the seat.the failure mileage was 5 and the current mileage was 513.
I was driving on abusy highway where the speed limit is 70 miles per hour, and the car suddenly slowed down while i was stepping on the gas, until it stopped and then cut off in the middle of i-40, while other cars sped by me swerving out of the way in order to not crash into me from behind.i then took the 2012 ford focus se to my mechanic, and after he investigated the malfunction, he said he observed the gas tank of the car "breathing in and out like a diaphragm or a lung" due to an excessive vacuum, which he thought had also damaged other parts of the fuel system beyond just normal wear and tear, resulting in other fuel related error codes.the mechanic told me to take the ford focus to a ford dealership right away, because a fuel tank moving in and out that way, causes fissure cracks to develop inside of it that could cause a tank to leak gasoline or rupture during a crash, potentially causing an explosion and/or fire.the mechanic also told me he could not imagine that ford motor company wouldn't remove and then replace the fuel tank on my car, because not doing so in his opinion would be extremely dangerous.the dealership that is representing the ford motor company who will ultimately approve the replacement of the fuel tank or not, attempted to and would have given the car back to me in an extremely dangerous condition rather than making the necessary repairs that ford motor company is being forced to fix by the us government.
Vehicle rolls back after i begin to accelerate when i am stopped at a red light.i did receive a recall notice that had this type of problem listed.vehicle had about 4700 miles on it.i took it in and they claimed that they fixed it but it could take up to 6 months for the "adjustment" to take place.this did not sound reasonable to me but they would not do anything further.this is definitely a safety issue when you are stopped in traffic.
I was driving a nearly brand new 2012 ford focus at approximately 45-50 mph when collided with another car traveling at least equivalent if not higher speed.i saw the other car attempting pulling in front of me after failing to stop at a stop sign and i tried to stop the car by braking, but the car was not able to slow down or stop in time.i t-boned the other car and my car was dragged by the other car and rested on the side of the road.as a result, my car was totaled.on the police report, the police indicated the crash was moderate.the water pump, bumper and other stuff came off the car, but the airbags were never deployed.i sustained head and cervical spinal injuries.
On 3 occasions while driving down a side street with a speed limit of 35mph, a power steering assist fault notification appeared. On one occasion it prevented my brake pedal from engaging the brakes. The parking brake still worked. The vehicle has a 3rd party warranty through the dealer i bought it from, when taken to their mechanics it was stated that they could find no trace or cause of the issue and could not replicate.
We have a 2012 ford focus sfe, the high economy model. This car exhibits the same symptoms described in the 'soft brake pedal recall' issued recently.the brake pedal can be applied directly to the floor, not reliably stopping the car.sometime it can be pumped up, sometimes not. In october the master cylinder was replaced at a cost of $445.36 to no avail.then the abs-anti skid controller box was replaced, again to no avail.then the rear calipers were replaced.once more no cure.the dealer then applied the entire recall fix.so far it has cost an additional $1200+. This issue has dragged on for three months with no end in sight.most of the time the car has been at the dealer.my wife and i both afraid to drive or be a passenger in this car.it's far too dangerous.step on the brakes and sometimes they work well, sometimes they work with your foot pressed to the floor slowing the car but not reliably stopping it.frankly, the dealer has tried to solve the problem with continuous messages to ford corporate with no satisfactory response.at the same time ford corporate was identifying the issue and preparing a recall.what would you do?.
I have a 2012 ford focus se which is still covered under my 70,000 mile warranty.i had problems with my traction control system while trying to get out of a parking lot. My rear brakes automatically locked up causing me to become stranded during a snow storm. I was stranded for 5 hours before abandoning my car and finding a ride home from a complete stranger.the next day i had my car taken to the nearest dealership and asked them to look into the problem. A day later i received a call saying that there was no problem and that the issue was external, which is impossible because no one has ever done any work on the car other than a few oil changes. They released the brakes and i picked my car up only to find that the problem had not been fixed. That same day while driving home with my wife the rear brakes locked up again, causing my car to fish-tail and impact a wall. The damages were relatively minor, but the airbags deployed and now my car is inoperable. I know that this issue was caused by the malfunctioning traction control system.
I was pulling out of the cafe by my home. When i had a chance to pull out i stepped on the gas pedal. At this point the vehicle stalled then took off like a bat out of[xxx]. Even leaving tire marks. I almost hit two on coming cars due to the hesitation then the lift off. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The rear tail lights are subject to a "brake lamp bulb fault" due to the shoddy wiring and wiring harness that affixes the wires to the trunk lid. After many open and close iterations of the trunk lid, wires become brittle and fray, and eventually fault. The problem is widespread throughout the forums with many individuals resorting to cutting the cables and resoldering or reattaching them with reduced wire tension. This is a major problem and can cause potential rear end accidents when the brake and tail lights fail to illuminate.the fault appears as soon as the car turns on, and can sporadically go away when driving. As sporadically as it disappears, it reappears and remains. This is absolutely a design flaw with wiring not shielded in any way and simply wrapped in tape.
2012 ford focus known to have transmission problems.brakes rumble when beingpressed.i am concerned about the safety of the transmission.i have seen that ford has known about this problem. What is ford doing to correct this problem
No warning lights intermittent brake loss called ford told them what was going on and immediately told me hydraulic control unit the valves may stick open for short period of times then return to normal.but would have to take a look. Had brakes replaced and bled ford has had this exact issue with other ford models having the hydraulic control unit a recall was issued for the others.but not all of their cars it lead to a crash by not being able to get stopped doing 40mph in a 40 mph zone issue happened year and half ago went had brakes checked out and re-bled the brakes almost lead to another crash then brakes are normal then no pedal at all
I was driving on abusy highway where the speed limit is 70 miles per hour, and the car suddenly slowed down while i was stepping on the gas, until it stopped and then cut off in the middle of i-40, while other cars sped by me swerving out of the way in order to not crash into me from behind.i then took the 2012 ford focus se to my mechanic, and after he investigated the malfunction, he said he observed the gas tank of the car "breathing in and out like a diaphragm or a lung" due to an excessive vacuum, which he thought had also damaged other parts of the fuel system beyond just normal wear and tear.the mechanic told me to take the ford focus to a ford dealership right away, because a fuel tank moving in that way causes fissure cracks to develop inside of it that could cause a tank to leak gasoline or rupture during a crash, potentially causing an explosion.the mechanic also told me he could not imagine that the ford dealership wouldn't remove and then replace the fuel tank on my car, because not doing so in his opinion would be extremely dangerous.then i took the car to the ford dealership located at: 2807 east millbrook road, raleigh, north carolina, 27604 - phone number: (984)232-7601, and they told me that it looked fine to them, and that the car door hinges were also under recall and they weren't going to replace those either.then i told the ford dealership that i'd already taken the car to another mechanic first, and that i thought they were trying to repair as little as possible and do as little repairs as they could get away with; then i asked them to reexam the car again.but if i hadn't already taken that vehicle to a different mechanic first, the ford dealership would have given it back to me in an extremely dangerous condition rather than making the necessary repairs that ford is being forced to do by the government.
Transmission is erratic, you do not knowwhat it might do. It hasa shuttering sound coming from underneath the vehicle when going 20-40 miles per hour. Drivers side window does not open and have 'information' light is on for low pressure on tires and aren't currently low.brakes are making a growling noise when coming to a stop.
I got in my car, but it in reverse and began backing out of my parking space when my suddenly car lost power.the car was in motion but the steering wheel and brake pedal locked up and i could not steer or stop my car from going backwards and i hit a parked car in the parking deck at school as a result.the code on my dash was (i) steering assist fail.i turned the car off and on several times before the steering wheel and break released and i was able to gain control of the car again.this is the 3rd time in 2 weeks it has done this (jan 28, feb 2 and feb 8).all three times the car has been in motion and in reverse gear. I contacted ford corporate offices and the ford dealership where i purchased the car from and they said there is nothing they can do unless the car duplicates the problem in their presence.
When hard braking and hitting a bump in the road, the brake pedal will travel further, almost to the floor and it feels like i will not stop. For a while afterwards the brake pedal will still travel further making you fell like you will not stop. Talked to the dealer (crest ford in center line, mi, mike) and he explained this is normal. After the hard brake and the wheels leave the ground, the abs system thinks there is a problem and does a full diagnostics, during which time the brake pedal travel is increase until the diagnostic check is complete. No other car i have own does this and do not think this is should be this way. This has happened a few times last winter, then when it happened on dry payment i called to bring it in and they told me not to
"driver assist fault" again. This is the 4th instance that is happened in 3 weeks -where my car suddenly powers off while i am behind the wheel. The last three times it happened while my car was in reverse motion.today,it happened while i was in drive but stopped at a red light in downtown charlotte, nc. Someone had to help me push my car out of the middle of the road.occurred on my way to work around 3:30 pm est.
When in stop and go traffic, the vehicle lunges whenever you go back and forth from the accelerator to the brake, nearly causing several accidents.
This is the second accident caused by car suddenly surging forward. There was only 3384 miles between first and second accident.while turning into a parking space at low speed the car lurched forward slamming into a brick wall approximately 2 to 3 feet beyond curb.major front end damage totaling $6,127 in repairs and over $16,000 in hospital costs to myself.ford dealership reprogrammed instrument cluster lamps and gave the car back to me. I was afraid to drive the car again and purchased a new vehicle. At this time the dealership has the defective 2012 ford focus for sale on their lot, which worries me that someone else might get hurt driving that car..i contacted ford motor company on 3/26/2014 regarding the issues that i had and am awaiting a reply from their general counsel.
The hydraulic brakecontrol unit apparentlystuck open and resulted in extendedbrakepedal travel. I was slowly turningand thert wheel went overthe end of a driveway about 2 incheshigh. I had it repaired at a ford dealer who apparentlywas not familiar with thisproblem and cost about $1100. I havereceipts and correspondence.it occurred 9/24/18 with31,000 miles.
Recalled vehicle for computer system.defect causes breaks to wear early, shuddering in transmission, and eventual transmission failure while the car is running.is a known problem as i see from many other internet complaints.
The car is equipped with a 6-speed dual clutch automatic transmission.while under heavy braking the car began to stall.the result was the brake pedal losing power assist from the engine.then because the engine was trying to recover from the near stall, i was unable accelerate to avoid an oncoming car.the engine did recover, but it took several seconds (and a lot of bucking and sputtering) before i was able to move the car after coming to a stop.the week prior, i had the car in for service at a local ford dealership because the car would shudder during acceleration.the dealership reprogrammed the transmission and the problem is still there, but less noticeable than before being serviced.this new issue with stalling under heaving braking did not occur prior to the servicing.after the near accident, i wanted to know if the problem was a fluke or if it would happen again.i have found that i can recreate the issue almost every time the car nears a stop under heavy braking.the car is scheduled for service for this issue.
This is the first of 2 accidents, both caused by vehicle surging forward as i was pulling into a parking space. This form would not allow me to put but 1 accident date.second more serious accident, date 02/08/2014, will be listed separately. As i was turning into a parking space with foot on brake the car suddenly lurched forward mounting the concrete parking stop and ended up against a tree in the median.floored the brake pedal but engine continued to rev.damage to under side of car totaled $3494.ford dealership checked the computer and found engine overspeed code po219. Could not duplicate incident and gave car back to me.3384 miles later the 2012 ford focus repeated the lurching with more damage and personal injury.
The contact owns a 2012 ford focus.while driving approximately 30 mph, the brakes failed when the contact attempted to stop the vehicle.the vehicle continued to accelerate when the brake pedal was depressed.the failure occurred for more than two months.the vehicle was not taken to a mechanic for diagnostic testing.the manufacturer was not notified.the approximate failure mileage was 74,000.
Experienced sudden electrical failure (loss of instruments, brake lights, turn signals, horn, etc.) - same problem as documented by other drivers (for examples, see http://www.focusfanatics.com/forum/showthread.php?t=282965). This behavior makes the vehicle undriveable and unsafe (had these issues occurred at night, the consequences could have been very serious). My dealer, franklin ford (franklin, ma) seems to be unaware of the prevalence of this issue. I look forward to a speedy resolution. Ford motor company also claims to have no knowledge of the occurrence of this issue in other cases. A quick web search reveals that the problem is increasingly common.
This cars braking system is inconsistent enough to cause major damage or death. The abs module sticks the same as in fords previous recall "fsa 19s54" for 2006-2010 models fusion, mercury milan, and lincoln mkz. They recalled a part causing abs braking issues on those models and the exact same issue is happening in my 2012 focus and will cost upwards of $2000 to fix, essentially making the car a lemon and not worth fixing. When the abs fires as you brake over rough surfaces or bumps or rain, the brake pedal goes very deep and almost loses all braking ability. I had to swerve into another lane to avoid someone and was lucky enough that no oncoming traffic was there. Thankfully i'm a good enough driver not to have crashed. They can't stop making a car in an effort to avoid past carelessness. They must issue a recall or reimburse people for the part itself "abs module" which is now 1.5 months backordered. Thank you.
When placing pressure on the brakes to slow down or stop you hear/feel a crunching sound. It never did that before now it does it every time you use the brakes. I have taken it to 3 different garages to be checked and got back that my brakes was fine. One garage said it could be the abs system making the noise. No power to climb a hill or if you get up the hill the engine/motor does not shift like it suppose to. This all took place in august of 2018.
Tcm problems wife pulled out to a residential intersection and the car stalled, luckily no cars we're coming at the time she called me and was scared she didn't know what to do it took me i'm out 30 minutes to get to her meanwhile cars were backing up and going around her we pulled it into my mother-in-law's driveway which was near and ask my brother-in-law that is a mechanic to check it out and he indicated that it was the tcm that was out i have had problems with my transmission about six months after i bought it new it finally went out. I use this car to go to work i am a state circuit rider and put a lot of mileage on my car ilearn to deal with the sluggish transmission because of the dealers indicated they couldn't do anything about it just to reprogram the transmission that was done and that was the only thing that for done for my vehicle. After ford indicated recall i had too many mileage on my vehicle to qualify it was just barely over 50,000 miles the first time. Second letter indicated for me to take the vehicle in to be checked but the dealer mechanic said that they had to physically hear or feel the shuddering of the transmission before they could program it again this went on until i had no warranty on my vehicle. The vehicle with sometimes do the shuttering or skipping of the transmission not all the time that's why the dealer said that he could not do it until it was doing it for him. So i learned to ignore the shuddering and skipping of the transmission and adapted to driving with it butt when my wife drove the car and it finally died on her that is too much to deal with.
Brake light came on ,checked and fluid low in brake fluid container. This is justafter i month oil and service done on the car. Filled it and tow days later come on again.took to ford dealer in my town and they said it was a leak around the break pumpingarea. They wonted me to drive the car till the park came in . I insisted the give me a safe vehicle to drive.. . at the time i have also experienced a small jerking after i brake and take off again. I thought this was a break thin where related . But they where not. Called them and told them about the jumping has been going on almost within a mouth of purchasing the car. On march 24 they worked on it and said they had to reprogram the gearing in the trans mission. Picked the car up and it is better with the jerking but it is still doing it 5 days laternow .so now i feel this is something that needs to be taken back to them again andfixed right or i should be given a different transmission,mjs. I also hand a weather striping repaired on rear passenger window at the same time they worked on the transmission. And i november 2013 the cruse stopped working and had to be fixed . I have had this car 6 months and have had all this trouble.
I put my 2012 ford focus in park and left the motor running.i got out of my car to remove a box of donations at a local salvation army when the car started to roll forward.i jumped back into my car to stop it from rolling into the person in front of me and turned the wheel while practically standing on the brake with my right foot and had my left leg outside the vechile.the car would not stop until i eventually side swiped the persons car in front of me then crashed into a pile of donated furniture and curbing in front of the building.once the car finally stopped i was able to shut the ignition off.it was just luck that i did not hurt anyone or myself.
The contact owns a 2012 ford focus. While reversing at 4 mph, the contact depressed the brake pedal and the pedal traveled to the floorboard, failing to slow the vehicle. The vehicle was taken to fraser ford sales ltd (815 king st w, oshawa, on l1j 8n5, canada), but the dealer was unable to diagnose the cause of the failure. The dealer flushed the brake lines; however, the failure recurred. The vehicle was taken back to fraser ford sales ltd, but the failure could not be diagnosed again. The vehicle was not repaired. The contact replaced the master cylinder, brake lines, and calipers, but the failure continued. The manufacturer was not made aware of the failures. The approximate failure mileage was 78,000.
I received a letter from ford in may 2012 regarding customer satisfaction program 12b37.the issue with the car was rough/jerky automatic transmission shifts & roll back when transitioning from the brake pedal to the accelerator pedal.my husband took the car into the ford shop to have this issue corrected on 6/8/2012.everything seemed to be fine but both issues started up again and became more frequent.my husband again took the car back to the ford shop on 1/2/2013.my husband was told that this is the way the car drives.but the ford shop took the car and said they would take a look.we were given the car back the same day and were told that they reprogrammed the car and that everything was working fine.that evening i was about to merge onto the highway but the car would not accelerate.i pushed the gas pedal almost all the way to the floor and the car wouldn't go faster than 30 mph.i was almost rear ended by another car.luckily the driver was able to swerve into the lane next to me.i got off at the next exit and took the local route home.the next morning i took the car back to the ford shop.at this point, the car was driving completely normally.i explained what happened the night before.they wound up keeping the car for 2 weeks.i was told that they couldn't figure out how to fix the issue and had to call ford to get instructions on how to correct the problem.during this time, i placed a call to ford and filed a complaint with them.we received the vehicle back and everything seemed to be fine but slowly the same issues showed up more frequently.today (5/13/13), i've taken the car back to the ford shop.i was told that they would check it but that this may just be the way the vehicle drives.i am very disappointed ford hasn't been able to correct the problem properly.
Driving at night on county road approx 25-30 mph dry pavement went to turn the wheel of the car to follow the road and there was no response from the steering wheel or the brakes.car went off the road headed for a tree.went into ditch before steering became available again.in investigating this issue on my own prior to taking to dealer.i have found this to be an issue and even a noted investigation listed or awareness of the highway safety administration.i can tell you there was absolutely zero control of this car at that time.these cars are very dangerous on many levels as they have multiple defective parts. Just call jim o'neal in sellersburg indiana as they have all the records of showing they have almost rebuilt my entire car since i bought new in 2012.upon being evaluated and driven, with this occurring to thetechnician as well at jim o'neal ford, it was found that the entire steering component had failed and needed to be replaced.ford is aware of this concern as there have been 2 bulletins sent to their dealership service departments.documented in research if you look and also told to me verbally by [xxx] the service manager at jim o'neal ford.at no time in the many visits to the repair shop at ford has anyone mentioned the fact that this could possibly occur or has there been any preventive checks of the system.i really would like this investigated as i do see i am not the only one that has had this issue and was just lucky enough to have not had a serious accident with my children in the carduring this latest failure in this car. Ford should be held accountable for producing and not upholding their end of this car as people are being seriously injured.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I started my car this morning, put it in reverse and began to back out of my driveway when the car locked up and lost power.i could not steer or brake and the car continued rolling backwards until it hit my garage and stopped.the lights came on my dash read "(i) steering assist fault".i turned the car off and on several times before the lights went out, the steering wheel unlocked and i was able to depress the brake and gain full control of my car again.i took the car to my ford dealer in kannapolis, nc (where i purchased the car) and they said the car would need to "duplicate the error" before they could diagnose it.i explained the car would have to be in motion for that to happen and i cannot stop the car if that happens again. I drive on the interstate and i am petrified this will happen while i am on the road and have no control over the car.the tech said there have beenhundreds of complaints about the loss of steering power on these fords, but that until ford issues an official recall there is nothing they can do to fix it.it could be as simple as a software update.
My boyfriend and i bought a 2012 ford focus se hatchback on september first. After driving the car for a couple of days my boyfriend noticed that the transmission was not right but he thought this was happening just because the car was new. Then, when driving to work i noticed that when i stopped on any incline street between taking the foot off the brake and placing it on the accelerator, the car rolled back quite quickly to the point that i almost hit the car behind me. Days later, i started to feel that the steering required both hands at all times. It was constantly wandering and shaky specially during turns. To top it off on september 27th something terrible happened. I was in the drive way, i shifted from reverse to drive and the car took off at a lurch. The car accelerated so rapidly even with my foot on the brake pedal. I lost complete control of the vehicle. The car failed to slow downhitting two cars and tearing down a fence. I could finally stop the car when i quickly shifted to park. I do not understand how ford sells this car with all these problems risking people's lives. This is a serious issue. How many fatalities are they waiting for? are they going to do something ever about these malfunctions? this is ridiculous if i have known all these issues with this car, i would have never bought it for sure.
I was driving in stop and go traffic in a construction zone.we were stopped, then it looked like the traffic was moving so i started moving, i was only in first gear then the jeep in front of me stopped suddenly, so i hit the brakes, but i didn't stop i just kept moving and ran into the tire of the jeep. I couldn't understand why i didn't stop because i wasn't even going that fast. . the hood folded into the engine, so i was not able to start the car. I put the car into neutral and men from the fire department pushed it over onto the side of the road. I pushed the brakes again and nothing happened, so i pulled up the parking brake to make the car stop rolling.
This is regarding ford focus electric 2012. I was pulling out of my office parking lot and driving at about 5 mph. I got the 'stop safely now' warning and within a few seconds the car stopped and i could not drive any more. Fortunately, it was the internal street and around 3 pm when the traffic is very low. I am glad this incident did not happen on the freeway in the left lane (carpool lane in california). I was able to restart the car and drove straight to the dealer(fremont ford) but they did not have trained ev technicians to look at the car. Asked me to bring the car back on monday(8/19/20013). Now the car is at the dealer. This is second time i have encountered this issue with this car. The first time i had was when i was pulling the car out of my garage at home. Ford even applied major software updates on my car in july but looks like the issue is still recurring.
While driving on the highway i pressed on the brakes and the car acceloratated from 58 to 80.i had to pump the brakes before it finally stopped.another time i was approaching a stop sign and pressed the brake and it began to accelerate, i pumped the brakes and it finally stopped.a week later i put the car into drive and pressed the gas and the car didn't go anywhere, had put it back into park then drive and when impressed the gas, it went.a few times i pressed the brakes it felt like something was stuck inside them and they wouldn't grab.
I have 2012 ford focus with about 85,000 miles. Since 2014, i've had my tcm reprogrammed several times and then replaced in dec 2015 under the extended warranty after it completely stopped working. I brought my car to ford again in july 2017 because my steering locked up while i was attempting to back up in a parking lot. I was told it was the epas system, and it would cost about $1,800 to replace since it's not covered under warranty. At their insistence, i paid for the replacement. I also made a complaint with the national highway traffic safety administration at that time. Since july, i've have been back to three ford dealerships - first two times because of a grinding noise (they couldn't diagnose it then but have since said it is my clutch) and a second time this past tuesday (9/12) after my car basically short circuited in a parking lot on monday and it started lurching forward while trying to reverse...simultaneously my breaks locked up and my steering locked up again (my sound/radio display/front buttons were also intermittently not working). Jc ford did some "reprogramming" but said they couldn't duplicate the issues and told me my clutch would need replaced eventually but ford would not cover it until it got worse. They told me these problems were unrelated despite me insisting they all felt similar while driving the vehicle. Yesterday (weds, 9/13), while attempting to turn onto a highway, my car again "stalled"/short-circuited (not sure what exactly happened - but the same thing as the previous times) and my breaks locked up and i couldn't move the vehicle from the middle of the road. Fortunately, i was able to get it out of the road after turning it off and on several times. I immediately took it to a ford nearby and am waiting to hear if they find anything else. I am now scared to drive my vehicle despite ford looking at it and "fixing" it several times.
This car has had problems since purchasing it as a certified used vehicle for my daughter. The stereo went out completely and had to be replaced. The transmission has been having issues but ford says the problem is not bad enough when hooked up to the computer for it to be replaced under their extended warranty which ford has put in place an extended warranty up to 100,000 miles and 7 years. Lastly twice while my daughter was starting to drive the car the steering wheel locked up and brakes stopped working. The second time the car was in reverse and continued to roll forward. Its a good thing she knew to use her emergency brake or she could have been hurt. The car is at the dealership to be diagnosed and repaired. Never buying a ford again.
I was driving southbound in the left lane on i-495 from md into va, about to get to the ez pass camera. I seldom use the pass, therefore it is not affixed to the windshield. I had placed it on the dashboard in anticipation of the upcoming camera. Traffic was alternately slowing down andspeeding up to approximately 35 mph. The driver ahead of me suddenly slowed nearly to a stop, so i pressed my brakes, which caused the ez pass to slide across the dashboard and up against the windshield. Unable to reach it with my seatbelt on, and because the car was barely moving, i unfastened the seat belt to retrieve the pass. At the same time the driver ahead of me slightly increased her speed, then suddenly slowed again, which i did, too. However, this time i had to punch the brake. It went straight to the floor, my car sped up, and i was unable to avoid rear-ending the car ahead. It was such a helpless feeling to try and stop and have no brakes!a "crash mode" message showed up on screen behind the steering wheel and the sync system automatically dialed 911. The other driver got out of her car and walked back to ask if i was okay. I was fine, but because traffic in the right lane was speeding past, and some cars were even passing us on the shoulder, i did not attempt to get out of my car. Eventually the state police, emts and a tow-truck arrived. My steering no longer worked, but once the other car was towed out of the way the responding officer was able to walk alongside my car, pushing it onto the shoulder while i attempted to steer. The tow driver took over from there. I rode with him back to md to the body shop of the ford dealer where i purchased the car in 2011 and have had all maintenance performed and previous clutch issues addressed. It was in the shop for a month. I asked if there was something wrong with the brakes but was told there was no evidence of that.
The transmission on my vehicle has failed multiple times while driving the vehicle. While driving at idle speeds, the car shakes. The transmission failed while i was turning in an intersection and stalled. It then lurched forward and continued to function in a lurching and jerky manner. Just yesterday, i could not slow the car while traveling at 50 mph, despite pressing the brakes, due to the erratic behavior of the transmission. This lurching, jerking, erratic behavior is extremely dangerous and could potentially be deadly. I have had the transmission worked on a total of three times. Each time, the dealership told me that the problem would be fixed. This is highly irresponsible for ford to ignore this issue and continue to put customers in harms way. This is an inappropriate way to handle a life-threatening issue.
Breaks failed.was driving straight on a city road that is also deemed a highway and was approaching a stop light.tried to stop going approx 15 mph felt a click and then nothing, brakes did not engage.
The vehicle doesn't automatically shift properly. It doesn't shift up when it should and revs up badly. The same thing happens when i go down large hills. It shifts down and it shouldn't, so the engine revs and i have to put it in neutral when going downhills. Further, when i am parked on a hill, it rolls back a bit before stopping. Lastly, the bluetooth microphone is dying and sounds terrible on the other end.
The contact owns a 2012 ford focus. The contact stated that while sitting at a red light, she attempted to accelerate but the parking aid malfunction, check engine and abs warning lights illuminated. The vehicle was towed to the dealer for inspection but they could not determine the cause of failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 33,300.
I purchased my car in june 2012. I have had to replace the clutch three times due to issues. I have had to have the roof liner reinstalled as it had come loose. Now, only a month after the $700 repair for the roof, i am now told to pay $950 to repair my brake booster which as broken and messed up the primary shaft. My car has less than 30,000 miles on it and is only 3.5 years old, yet seems to be falling apart now that it is out of warranty. I asked if i had done anything to cause the brake booster to fail, and was told "no, it is just a mechanical failure," that i have to pay for because it is out of warranty. I was also told that there was no way that the mechanics could have seen the issue, even though it mysteriously started less than 2 weeks after i had it in the shop for over a week. After getting the roof liner and clutch reinstalled i was told that they had also updated all of the software in my car. A little over a week later the check engine light came on as i was stopped at a red light. I thought it was a software glitch as the light turned off when i started driving again. It happened once more about a week or so later, but it was at the same stoplight, so i thought it may be the particular angle of the car at that light or something, but resolved to take it in if it happened again. I was gone for 2 weeks for christmas break, then when i came back the low brake fluid light came on every time i was stopped for more than 30 seconds. I stopped driving my car until i could get it into the shop. So, with less than a month of driving my car since it was last in the shop, apparently $950 in damage was done that, while not my fault "could not have been avoided" and is something i have to pay for if i want my car to be safe to drive.
The contact owns a 2012 ford focus. The contact stated that while driving at various speeds, accelerating from an intersection, there was brake loss without warning intermittently. As a result, the contact crashed into the vehicle in front. No airbags deployed. The contact sustained a fractured right ankle. A police report was filed. Medical attention was required where the contact was taken to the hospital for treatment. The vehicle was towed by the police to a lot where it was awaiting an investigation from the contacts insurance company. The dealer informed the contact that no recalls were under the vin. The manufacturer was not made aware of the failure. The failure mileage was approximate 112,000
The steering wheel would not move, there is an error message, steering assist fault.it happened before, but i turned the car off and back on again and it would turn.before this incident there would be times when the a/c fan would adjust itself, by going higher or lower and the radio volume would increase or decreases without any help from me. This particular time it would not move and i was forced to leave it in a parking garage overnight. While attempting to get it to work by turning the off and on the brakes went all the way to the floor, suggesting the would not work properly if i were driving the car.well, the car shut completely down and started to try to turn itself on without the key being in the ignition. After which it would not start at all.i had it towed in and of course it is no longer under warranty.
The car tend to move backwards whenever i stop at a stoplight with a slight elevation.
The emergency brake came off (completely).ford is back?i do not think so if they overlook important aspects of the car.
While backing out of a driveway the steering system failed, i rolled down a hill and into a wooded area. The system gave an indicator light of steering system failure and also the braking system did not engage. I lost complete control of the vehicle.
I have experienced several potentially fatal occurrences related to left foot braking and the brake over throttle override software installed in my 2012 ford focus. When braking with the left foot and in a turn while feathering the throttle with the right foot, the automatic transmission shifts into neutral, the engine continues to rev without going into any gear. This condition has occurred no less than 22 times. The first incident happened while making a right hand turn but the next was a left hand turn. Although the second incident occurred crossing one lane of traffic, i would not like this condition to occur crossing 2 or 3 lanes of traffic and becoming a fatality. I am not the only person in the world who brakes using the left foot. Now that i know what is causing this issue, i can duplicate it even braking at any speed and in a straight line. Car has been to ford and had flashes of the computer installed with no change. Ford is aware of this problem through emails from the service manager at my dealership. This condition can result in a serious and potentially fatal accident. This fix for the so called toyota floor mat problem has created an even more serious safety issue caused by of all things braking with the left foot.at the least , i should have the option to override the brake over throttle portion of the software by turning it off.
When making a left turn from a main road onto a side street i encounter massive grinding noises coming from what sounded like my left front tire area.i thought maybe it was my imagination.from then on there is intermittent noises coming from that area (sounds like plastic rubbing on something)i took it to the dealership on sat, 7/14 they did a visual safety exam and found nothing wrong but they did rotate my tires just in case.i am also experiencing a grinding noise when pressing on the gas from about 0-20 mph (going straight) (sounds separate from the grinding issues under the tire, but i am unsure if this is related.i am scheduled to take the car back to the dealership on 7/19 to see if they can find a problem.very frustrating as this car is just over 6 months old!
The vehicle was parked. I started it up and backed out of the parking space. I shifted into drive and began moving forward. After going approximately 20 feet the "i" sign illuminated on the instrument panel and the message "steering malfunction, needs service" came on, along with the alarm jingle. I tried to steer the car out of the middle of the drive lane and managed to get it over to the side, but the steering was practically frozen. I turned off the ignition and looked for any obvious signs of trouble, but could find none. After reading through the owner's manual and checking the engine compartment, i restarted the car (about 20 minutes after i shut it off) and no warning sign came on. I test drove it in the parking lot for a minute to see if the steering would function properly and then drove home and experienced no further problems. I took it to the ford autoway dealership for inspection and they diagnosed the problem as stemming from an abs "corrupted" program. They told me the epas gets it power through the abs. They rebooted the abs program and i've had no further problems.
The contact owns a 2012 ford focus. While driving 45 mph, the steering seized. The contact was able to get the vehicle off of the roadway and turn off the vehicle. Once the vehicle was restarted, the steering operated normally. The vehicle was taken to the dealer where it was diagnosed. The contact was informed that the steering gear and linkage needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 57,514.
Power steering locked up while driving.was going about 45mph when it initially happened. Luckily was only a short distance from home when this occurred.no damage to car or injury resulted from this incident.
Steering assist fault: at mileage 84209 the power steering suddenly stopped working.after completing research this is a known issue that ford has not recalled.it stopped working at the gas pump, with some luck i was able to get to a parking spot and leave the car stranded until arranging for a tow truck.ford would not reimburse the $2,000.00 expense to fix one of their known issues.very fortunate no one was hurt. Very dissatisfied with the quality of work and customer service to remedy this known issue associated with a class action lawsuit http://www.aboutlawsuits.com/wp-content/uploads/2014-06-27-complaint.pdf .
While slowing to a stop, driving in a straight line, the power steering suddenly failed.the car was extremely difficult to steer.the dashboard displayed "power steering assist fault: service required."the car had been running for approximately 2 minutes.after turning the car off and starting it again, the power steering returned.i took the car to the ford dealership, and they did not find any problems with the power steering system.two weeks later on july 14, at 1717 miles, as i was accelerating from a stop, driving in a straight line at approximately 10 miles per hour, the power steering failed again and the same error message was displayed.the car was extremely difficult to steer.after turning the car off and starting it again, the power steering returned.again, the car had been running for approximately 2 minutes.
The contact owns a 2012 ford focus. While driving 35 mph, the power steering seized without warning and caused the contact to veer slightly off the road. The contact was able to regain control of the vehicle. The vehicle was taken to a dealer to be repaired. The manufacturer was not made aware of the issue. The failure mileage was 118,000.
While driving the power steering went out and i briefly lost control of the vehicle.regained control and made it to my destination.this has happened before and when i turned the car off and back on it fixed itself.this time i've turned the car off and back on 5 times within the past 5 hrs and it still isn't working.i have an appointment with ford in the morning but not sure how i'm going to make it the 30 miles to get there.
I had pulled out of the driveway into the street, and the power steering failed.it was very difficult to maneuver the vehicle back into the driveway. If this had happened on a busy street or highway, or while turning a corner, a loss of control would have been entirely possible.
During normal operation the "steering assist failure" light came on and the steering locked up. Mileage at time of failure was 82,500. Ford would not cover under warranty. Very dangerous situation.
Power steering failed, with dashboard warning messages.
I was driving in a residential neighborhood when an error message displayed on the dash computer indicating that there was an issue with the power steering.i was in the middle of a turn onto another street when the power steering went out.this was not the first time that the power steering went out.i have experienced the same issue at least 5 times.on the most recent occasion noted here, the power steering control module (pscm) had just been replaced at my local ford dealership 4 or 5 days previous.i was told by the dealership that both the original pscm and the replacement pscm were part of the same batch that were apparently defective from the manufacturer.my car is currently having yet another pscm installed by the dealership.if ford is aware of a defective batch of pscms, a recall should be issued.i am also concerned that the first outage of the original pscm took roughly 2 years to manifest, while the second pscm went out in less than a week.i am not sure if that indicates a broader electrical problem with the car, or was simply a coincidence that the second pscm went out that soon after replacement.
When i start the car a message comes on the dash that says steering assist malfunction and the car will not steer. I have to turn it off and wait a minute and try to start the car again.
Electronic power steering suddenly failed while turning into a parking area.the wheel became so stiff that it was nearly impossible to turn it.this event occurred in a parking lot at low speeds but some reports show that this has happened to other 2012 focus cars while driving at highway speeds.
Power steering failed 10.26.2019. Wife had mentioned to service advisor that she had a warning msg about a year ago during a normal servicing of her vehicle and asked for someone to do a check on it. The result was nothing is wrong with the epas and there was no written instruction on her service invoice which is odd, because she specifically ask that the epas be check while they were doing her oil change. Over the last year the warning msg came back usually during extreme changes of weather. My wife called the dealer where she has service work done to report additional warning msgs. The service rep asked my wife to describe what the msg was and when it occurred. The service rep acted as if he had never heard of this problem but said he would note it. This failure on 10.26.2019 occurred when i just left home. I was able to return home and park in the driveway. I cannot imagine my wife trying to drive with this problem that happens with no warning. I've grew up driving cars w/o power steering, but this epas failure is beyond anything she could handle. I am thankful i was driving at the time. It is very unnerving not to mention very dangerous at any speed. Remember the corvair?
On several instances while entering a turn the power steering shut off and a failure notification was displayed on the dashboard.this resulted in several near accidents, especially while having to quickly adjust to the increased strength required to complete the turn without hitting another car or curb.turning vehicle off and back on resolves the issue temporarily, but power steering fails seemingly randomly every time.
The contact owns a 2012 ford focus. When the vehicle was started, the steering wheel failed and became difficult to turn. In addition, the steering assist warning indicator illuminated. The vehicle was taken to wayne akers ford (2010 10th ave n & i-95, lake worth, fl 33461, (561) 582-4444), but was not diagnosed or repaired due to the fees. The manufacturer was contacted via mail and did not assist. The failure mileage was 37,000.
Power steering has intermittently gone out on car. On june 21, 2016 the steering fault light came on while backing out of a parking place. The steering locked up, the fault light appeared and stated service was required. Dealership says computer recorded default message but ford motor company will not authorize repairs unless the steering locks up, light and default message appears while in the dealership's possession. We have contacted ford motor company and they refuse to take any action.i have filed a complaint and received a case number -cas9882100- as of june 22, 2016.
After making right turn out of driveway, traveled straight for approximately 300-400 yards and power steering failed.warning light came on.had to stop at stop sign...could not steer car - very difficult to steer without assist.i managed to turn it around, got back to my driveway.power steering did not return.called ford roadside assistance - tow truck driver had difficulty steering the car to get it on truck...power assist returned.dealer was not able to duplicate, researched with ford technical assistance and found "no cause."they called it a fluke and returned car to me.second incident occurred in same fashion on feb. 14, 2012.after returning to my driveway the second time, the power assist returned to function.dealer is not sure that bringing the car in will help them find or fix the problem.ford customer service agent stated in email that "it could very well be a fluke" and is not offering any further solutions.i need help in getting this fixed.
Upon startup, there is a loss to the power steering.wheel cannot be turned at all.sometimes there is no error, other times i get error of steering assist malfunction.owned car for 6 years, purchased brand new. About 60k miles.have twins with brand new learners permit, with this car to be dedicated for them to drive.how can this be safe?multiple message boards show this is a known issue with these vehicles and poor design requires $2k fix. Need immediate recall.
The power steering has been locking up on my vehicle intermittently... It happens when i start the car and sometimes when driving. The lights come on telling me that the power assist isn't working anymore. This is very scary to be transporting my family in this vehicle when there have been so many reports of this happening and no recall has been issued. Please address this immediately before someone gets seriously injured.
The electric power assist steering stopped working suddenly while driving. My vehicle only has 49k miles. It did this many times in the past. The advice i got from the dealer was to turn the vehicle off and restart. That worked in the past, but this time there is a warning message on the dash. I called the dealer and followed up with their offer to load new software. They told me to bring it in. I did. I also researched the topic and see that ford recalled other makes for this problem. The dealer said the whole steering rack and pinion has to be replaced, but it is just the electric motor that is bad, just like the recall. This is totally unsafe to drive. I have complained to the dealer many times, but they never helped.
Power steering always takes awhile to start when the car is started, now it has gone out completely.
Power steering failure at 63000 miles.resulting in $2222 bill to replace power steering gear assembly.error code "steering assist fault service required" was displayed 5-8 times while backing up at startup on prior occasions.for all prior occasions restarting the car cleared the issue.on the last occurrence the issue would not clear leaving the car with manual steering.
Power steering failure light came on and power-steering in vehicle stopped working. Attempted to clear out by shutting off engine and turning car back on, but it did not work. Had to have car towed to dealership. They said there is a sensor failure and entire steering system needs replaced, cost approximately $2,000. May be two weeks to repair, no word on when parts will be in.
While stationary, the steering power assist failure warning light came on and the car was almost impossible to pull out of the driveway. This is the second time this has occurred.
The contact owns a 2012 ford focus. When the vehicle was started, the power steering warning indicator illuminated. The contact attempted to turn the steering wheel, but it seized. The vehicle was towed to honolulu ford (1370 n king st, honolulu, hi 96817, (808)-824-3981) where it was diagnosed that the power steering failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to assist with part of the steering repair. The failure mileage was approximately 82,800.
Drove from my apartment to the mailboxes in our complex and when i went to start my car to leave the mailbox i go a "steering assist failure"and could not drive my car, the steering wheel could not turn.
The contact owns a 2012 ford focus. While driving 25 mph, the power steering light illuminated and the steering wheel became difficult to turn to the right. The vehicle was towed to a dealer where the steering gear was replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 88,000.
I was driving to work when my steering assist fault light came on all of a sudden i had no control of my steering in my car luckily i was able to run off the grassy part of the road to stop. I have been reading other complaints about faulty power steering problems in 2012 ford focus. I'm thankful i was able to stop my car safely but someone else may not be so lucky. Please recall this problem before more people lose their life's over something can needs to be fixed cause there is a problem here.
On the 6/9/2016 and on the 6/12/2016 i went out to start my car, an indicator light comes on that say stirring assistant or system, it does it very fast, failure. Then the stirring wheel becomes impossible to turn. I couldn't leave my drive way.
My power steering went out when i was traveling home from work on the interstate. I came upon a curve to the right on the interstate and i almost hit another vehicle to the left of me as it was very difficult to turn the wheel but i slowly managed to pull the vehicle over onto the shoulder of the road. I turned my car off and sat there for a minute and turned it back on and my power steering was working fine and proceeded home slowly, and was very leery it would go out on me again. Right before i got home on my street, it went out one more time and i almost side swiped another vehicle when i was turning to the right. It took all the strength i had to turn the wheel to avoid side swiping the car on the left even though i was only going 20 mph.the power steering was out for good this time. I had it towed to a shop and i found out it was gonna be $1800 to fix this problem. After researching this issue, this is an ongoing problem for many ford focus's and ford needs to address this as a recall! i could have been hurt badly on the interstate or hurt someone else. This is a dangerous problem and i had no warning!it scared me to death.
I don't know if my ford focus 2012 is included in the tamara airbag recall or not.my clutch has been replaced several times due to sudden acceleration when stopped or slowing down.: it's the powershift transmission. My door latches were replaced per ford recall. New rear engine main seal replaced 7/12/17. Vehicle has only 32,746 miles on it. Tires already had to be replaced.
I was driving on a tennessee state highway, going about 66 miles per hour when the power steering suddenly went out. It was very very hard to get the car over to a shoulder and avoid a wreck. It has since been impossible to steer and needed a tow. There was no indication anything was wrong, and just suddenly went out and has not been right since.
Notice came up on dash monitor "steering assist malfunction-needs attention". After re-starting the car you could steer it, and took it to a ford dealer and was told it needed a "steering rack" at a cost of $1600.00, not covered on the "drive train" warranty, even though i was told by the sales man from a different dealer where i bought the car, that a new steering rack had been installed at just over 3000 miles.the car now only has just over 45000 miles on it. Not happy! car was not moving when the initial "needs attention" message appeared, it was parked in a parking lot, and just started to go home from work.
Power steering assist failure, first indication of issue happened two days ago at approximately 104,000 miles. Cleared its self when car was put into gear, second indication was in drive way and a restart cleared problem.issue has gotten progressively worse daily.i'm not risking my family driving the car until i talk to the dealer.this is a known serious safety issue and the buyers of this car deserve to bewarned and compensated with a fix.innocent persons will die from this while ford is apparently silent or waiting on their supplier to step up.nhtsa step it up now!!!
On multiple occasions, i have had the power steering fail on my car. I've had it happen while driving at speeds ranging from 25mph-70mph. While driving i will hear the alert chime and i will receive the message power steering fault appear on screen, about 2 seconds later the steering becomes stiff and very difficult to control. I've been blessed to be able to get the car to the side of the ride and or freeway. Generally what happens is i turn the car off, and restart and the fault message disappears. When i took it into the ford dealer, they charged me $150 to look at it, but "could not replicate" the issue so they sent me on my way. I spoke with a ford support rep who told me that there was not much they could do if the fault message was unable to duplicate, but their suggestion in the future was to snap a picture of the display when it happens.how dangerous would that be in a car that you can not steer to grab my cellphone and snap a picture? i've looked up this issue online in many ford focus forums, and this is not an isolated incident. For a car's steering to not function after 60k miles is ridiculous. And because i bought the car used, i have no warranty. But there have been several reports of customer's experiencing the same issue over and over, and ford is reluctant to fix it because the power steering module is difficult to replace. I've heard they have to replace the entire steering column. But how is the consumer at fault for this? i feel i am taking my life in my own hands whenever i drive this vehicle, and ford will be reluctant to do anything until someone is in a serious accident.
Power steering assist fault came on right after starting vehicle. Was unable to move the steering wheel.kept shutting car down and restarting but to no avail. The previous day while on the freeway in commuter traffic day the ongoing transmission problem that 2 different local ford service centers worked on 3 separate occasions. The 1st time i was told they replaced the transmission. The following times they replace a competent and re-programed it. As soon as i left the service center i could tell nothing was done. I called the service rep back and he said it was "adaptive" and i needed to allow it time to adapt. I was told i had a cracked motor mount. I told him it had to be caused by the violent jerking of the transmission when accelerating regardless of the circumstances. In stop and go city traffic i have been close several times to being rear ended because of its jerking /hesitation/acceleration. Tow truck driver could not move the wheel. Vehicle finally towed to local dealer. My extended warranty has been covering the transmission repairs but was told the safety problem on the steering was not covered under the warranty. I'm told to fork over 2k + to fix the steering before they would attempt servicing the transmission. Ford knows they have problems with steering and transmission but fail to correct them. The steering has been documented about going out on drivers at high rate of speeds on the freeway. Ford is intentionally risking the lives of focus owners and passengers.this is a serious safety issue that ford needs to correct now by immediate recall. It's obvious they gave no idea how to correct the transmission problem.
The contact owns a 2012 ford focus.the contact stated that while driving at various speeds, the steering wheel seized and a steering wheel assist warning indicator illuminated.the vehicle was not taken to a dealer to be diagnosed or repaired.the manufacturer was contacted and informed her to contact nhtsa.the failure mileage was approximately 40,000. Consumer stated vehicle is undrivable.
In less than a week, the power steering on my 2012 ford focus has failed three times. The first time occurred on tuesday, july 28, 2015, at 7:45 a.m. I had been driving for about two minutes when the following error message appeared on my instrument cluster: "steering assist fault/service required." i was just about to take the ramp onto the highway, but my gut told me to pull over to the right of the road (i had a child with me and did not want to take any risks). Just as i was doing so, my steering wheel locked, and i could not rotate it. As i pulled up next to the curb, i placed my car in park and turned on my hazards. I waited a few moments, but the steering wheel still would not budge. I turned my car off and on again, but the steering wheel still wouldn't move. I turned the car off again and waited about 5-10 minutes. Upon starting the car this time, the steering wheel was back to normal. I left my hazards on and made right turns all the way home (in case it went out again). This incident happened again on wednesday, july 29 at 4:50 p.m. And monday, august 3 at 5:05 p.m. Both times i turned off my car, waited about 5 minutes, and then started it again. The power steering would then be working.this problem is extremely frustrating and i worry about my safety because i drive on the highway to and from work. While this has happened on the side roads, there is now a constant fear of this happening while i'm on the highway. I've read other complaints on online forums about this exact problem, so i would like to also file mine. It is also frustrating because i have had other problems with this car, such as with the moonroof, ac, and compass. I feel like ford sold me a lemon. I purchased this car from a ford dealership as certified pre-owned only a year and a half ago, so i shouldnt have this many problems with it.
My electrical steering is acting up, making a weird noise after i start my car,is stiff at times and hard to turn. I received an error message, " steering assist, service required" on the dash recently. That message has gone, but the problem still exists this is a danger to me when i drive. Whenever i start my car, the steering is rigid and stiff in the city.
The contact owns a 2012 ford focus. While driving approximately 35 mph, the steering assist module warning indicator illuminated and the steering wheel seized. The contact had to turn the ignition switch off and on to be able to resume driving. The vehicle was not diagnosed nor repaired. In addition, while exiting the driveway, the vehicle jerked and lost power. The manufacturer was made aware of the failures. The approximate failure mileage was 87,025.
Started the car in my driveway and the steering assist failure light came on.the car has no power steering. It is not drivable.i drive 70 miles a day on the freeway and it was pure luck this didn't cause an accident.
Power steering module had to be replaced. Dtc u3000:49-48 was the code from the dealer. The steering assit light came on after starting the car.
The contact owns a 2012 ford focus. While driving approximately 75 mph, the power steering malfunctioned and the steering wheel became very difficult to turn. The steering assist warning sensor illuminated. The dealer was unable to duplicate the failure. The manufacturer was notified. The failure mileage was 50,000.
On two separate occasions, the car lost steering ability without any warning while my son was driving on a busy highway in traffic.he was luckily able to pull over without crashing, though required considerable effort to maneuver the car out of traffic, as steering required full strength. The steeringassist malfunction message appeared after the 3rd incident when he started the car in his driveway.i cannot understand how ford can can continue to endanger drivers and others by not recalling this clearly defective electronic steering system. The exact same system has been recalled in other models totaling over 1.3 million vehicles, per a new yorktimes article. This is not a small or trivial problem. In addition, ford manufacturing has notified dealers of 'steering problems' but fell short by not investigating the issue. The problem is apparently well known and documented. Please do something before innocent people are injured and/or killed. We have already endured the stress of a transmission/clutch malfunction, for which ford extended the warranty to cover, but did not notify owners, as an official recall would require. Our extremely honest and diligent mechanic researched it and found out, so we were able to have those repairs done at the dealer at no expense. This is a no-brained, do the right thing and issue the recall.don't play russian roulette with other people's lives.
Recently i've had an issue with the starter. The dash stated the car battery was low, i have the car taken to a local mechanic where the battery is testing that it is good. The car will start in the mornings after resting and i don't drive as much as just to be safe while i try to figure out what's going on with this car. I've had this car fixed three times in the past year, once for the customer survey satisfaction (not a recall ford told me) to have the transmission fixed, another to have the steering module replaced and a third time to have the clutches replaced and that was done by a dealership to stop the lurching and jerking that the car does.i'm amazed at the callousness of a company that completely ignores the pleas of people who have almost crashed in their vehicles! no regard for their consumers what so ever!! i promise this will be the first & last ford vehicle that i ever buy.
The contact owns a 2012 ford focus. After the vehicle was started, the power steering failed to operate intermittently for up to five seconds. On another occasion, while turning, the steering wheel became difficult to maneuver and the power steering failure and service power steering system warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
The power steering assist malfunction light went on and power steering failed three times on my ford focus 2012.when i restarted the car, the malfunction light went away and power steering returned. Each time the vehicle was in a stationary position.the dealership service department said the rack and pinion module needed to be replaced.thank goodness my vehicle was not in motion or serious injury or death could have occurred. The vehicle has less than 35,000 miles on it and there is no reason why this significant of a repair is necessary on a vehicle with so little mileage on it.this is clearly a manufacturer defect problem and not a wear and tear issue.ford was not willing to assist in any way unless this part is subject to a recall.
The contact owns a 2012 ford focus. While driving at unknown speeds, the vehicle stuttered and rolled backwards, the steering wheel shook and failed to turn, and the accelerator pedal failed to respond and traveled to the floorboard when it was depressed. In addition, the "transmission ready" indicatorilluminated. After the vehicle was restarted, it operated normally. The vehicle was taken to the local dealer (camelback ford, 1330 e camelback rd, phoenix, az 85014, (602) 635-7551) where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was repaired; however, the failures recurred. The manufacturer was contacted and referred the contact to nhtsa. The failure mileage was 77,000. The vin was not available.
The contact owns a 2012 ford focus. While stationary and driving at various speeds, the steering wheel seized without warning on several occasions. Don sanderson ford in glendale, arizona was made aware of the failure and stated that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. Consumer stated 3 to 4 times upon starting the vehicle the wheel would not move,after awhile after putting the car from "p" to "n" and back again it moved. There have been several recalls. Consumer has brought it in many times for transmission recalls. Consumer also stated driver and passenger doors open on ther own and passenger window would not go down from driver side controls.
While pulling out of a drive thur my car suddenly became very hard to turn and a message appeared on the dash stating "steering assist malfunction". I was able to turn off the car and restart and the problem seemed to be okay. Now i am worried that this will happen again but in a more dangerous situation. There are many other complaints i have read about and it's not if it happens again it's when. Also tonight i experienced my rear right side door is not able to close at all. Which i have read numerous complaints about both of these safety concerns. That is a huge safety hazard, i am very thankful that i realized this before driving away with my daughter in the back seat. I will never buy another ford again!!!!
I lost power steering without warning while driving my son to sonto school.you can still steer the car but barely and i am a 200lb maintenance man.brought it to the ford dealer and it is going to costs 1700 to fix.i have read many other 2012 focus owners have had the same problem.very surprised it is not covered under a safety recall as it happens without warning and makes maneuvering the car almost impossible.
Starting car and engaged engine& trans started to move when i found that no power steering.found out that if you stop and restart car it might reset it did. This has happened twice more times.all had amber message all happened while stationary.
Steering assist fault and wheel keeps locking up
My power steering locked up while i was leaving my house. My car has only 90k miles and there has been tons of recalls in general for this car already. This is a serious problem and risk and i believe that i'm not the only person to have come across this.
Electric power assist system - lost power steering.lost power steering several times when starting then reset it self when shut off.last time happened while daughter driving car.now at shop.being charged $2200 to fix while still paying on vehicle.irritating.i have had nothing but problems with this vehicle.
When i go to turn my car on the dash reads steering malfunction and the wheel won't turn. Once i have restarted my car the steering works again. There is no recall on this and there is no warranty coverage it cost me $197 to get my car reprogrammed so it won't happen again. Seems like a waste of money just to get it reprogrammed so i don't get into an accident.
I started my car on 12/6/14 and the steering wheel was locked and would not turn. I shut the car off and turnedit on again and the steering wheel was operating. On 12/8/14 i started my car and once again the steering wheel is locked and my dashboard displayed a message stating steering assist service or service steering assist. I called ford to schedule an appointment and i have checked online and see there are numerous complaints regarding power steering.
Takata recall - power steering malfunction . Steering wheel locks up while turning on or driving there have been several complaints and would really like for something to be done it's dangerous
I was driving on a city street going 30mph when my steering started to get hard to steer but not impossible. When i pulled over i got a notification on my dash the "steering loss, stop safely". At that point there was no way what so ever to turn my steering wheel at all. All most seemed like it was locked. Tried restarting the car and still no steering
While driving power steering assist warning came on and lost ability to steer vehicle while driving.took car to dealership and they seem to have no explanation.vehicle is still not steerable at this time with no resolution.
The electronic power steering failure light keeps coming on. Ford recalled other units for same problem and not the focus. Steering wheel locks up when light comes on and makes it difficult to steer. This is a major accident waiting to happen. The light usually comes on when first starting the car.
The contact owns a 2012 ford focus. The contact stated that while driving at 55 mph, the steering wheel became difficult to turn. There was an unknown warning message that illuminated. The vehicle was restarted and the steering wheel function as designed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 43,000. ...updated 03-10-16 the consumer stated that the epas system went offline. And the steering became difficult. The vehicle was restarted and the epas system returned. The failure occured while driving and attempting to climb a snow covered road. Updated 11/2/2017
The contact owns a 2012 ford focus. The contact stated that while making a turn, the steering malfunction warning light illuminated as the steering wheel became extremely difficult to maneuver. The contact mentioned that after turning off the vehicle and restarting it, the vehicle resumed to normal function. The vehicle was taken to the dealer. The technician diagnosed that the tcm needed to be reprogrammed. The vehicle was repaired, however, failure recurred. The vehicle was taken back to the dealer, who stated that the steering column might need to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 59,365.
While driving at a low rate of speed, the vehicle became difficult to steer and the power steering assist malfunction light came on. I was able to muscle the car safely and get to my destination (the grocery store). Thinking that perhaps it was the power steering fluid, i checked it and saw that it was a little over minimum, so i added more. I turned the car back on and the issue was still present. I drove home and turned off the car. The next morning, the code was not on and the power steering was working though there was a groan coming from the steering wheel every time i had to turn. I drove to work trying to ascertain what would go on and about 25 minutes into my drive, while doing 50 miles an hour, i lost power steering again. I got to work, turned off the car, and came back out 9 hours later and the power steering had again reset itself and worked all the way back to my house. I have not been driving the car since and have to say that this is the second major issue with the car i have had; the transmission went out after having the car for 2 years. I have done research and there are many other ford focuses of this year with this issue. I am now extremely concerned about the safety of this car and regret buying it most sincerely.
The contact owns a 2012 ford focus. The contact stated while parked, the vehicle was started however, the steering seized and locked in place. The contact stated that it was difficult to turn the steering wheel. The power steering assist warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was notified of failure.the failure mileage was 170,000.
The steering assist fault happened a few times after i purchased the vehicle at 60,000 miles april of 2015 . Turning on and off the car fixed it those at least 10 times it happened. Now october 2016 at 102,000 miles my car failed me in traffic at a stop light.i pushed the gas and it wouldn't drive, the steering wheel locked.after being off for 10 min it was movable.made an appointment with ford for the b12 update thinking that would fix it.the day of the appointment i couldn't get my car out of my driveway.i started the car multiple times and the steering assist fault symbol came up and i could turn the wheel.i had the car towed to ford.they did the b12 update and the wheel is still locked . They said they don't know what it could be and i told them i see online so many cars like mine with the same issue.they said they can do a diagnostics for $109. Now i see how much it's gonna cost and ford won't help me with a solution because there is no recall and the car has high mileage with no warranty. They ask said i could complete the other recall i saw online because i'm out of warranty?? i don't know what to do i can't pay $2000 to fix itwhen it's a problem with the make of the car. The only option he gave me was to trade it in and buy a new one with a goodwill credit.i don't have money for that either i owe $12,000 on the car. Case # with ford cas-10809286
The contact owned a 2012 ford focus. While driving 70 mph, the vehicle independently veered to the left over the double lines without warning. As a result, the driver crashed into an oncoming vehicle. The air bags deployed. The driver sustained fatal injuries. A police report was filed. The vehicle was destroyed and towed. The manufacturer was notified of the failure. The failure mileage was unavailable.
I was driving at approximately 30mph on a busy road when the alert sound went off in the car. The message on the dash said that there was a power steering malfunction. It immediately became very difficult to steer. I was able to arrive at my destination just up the road without incident. The steering had returned to normal when i turned the car on again about 30 minutes later. I have not experienced any steering issues since.
The chrome metallic trim on the steering wheel peeling off around the edge. Sharp metal has caused numerous cuts to the driver's hands.
Pulls to the right. Steering gets hard to turn. I was in ashvillen.c traffic when it happen in 3 lanes trafficfinal was able to get side of the road.scared hell out of me.call ford,theysaid there is no recall for this
Power steering turns off periodically at startup. One day, it simply ceased to work on startup. My car was stationary. In my driveway.
The contact owns a 2012 ford focus. The contact stated that while making a right turn, the power steering failed and the message board displayed loss of steering, stop vehicle. As a result, the contact hit a curve and fractured the left strut and rack and pinion. The vehicle was only able to move when in reverse. The vehicle was not diagnosed or repaired. The vin was not available. The failure mileage was 78,000.
Electronic power steering assist failed several times at start up or low speed july 2016. Diagnosed as internal system failure of the steering rack program. The steering rack was replaced at $1900. Fortunately, i did not have highway speed failures before the error could be diagnosed and fixed. Steering is exceedingly more difficult than old "manual" steering without the power assist.
Tried to start car this morning and couldn't turn steering wheel when trying to back out with warning light coming on.has happened one other time. Worried it will happen while driving and i have to drive daily on a one lane highway that is off the edge of mountain. Afraid of going over edge if it happens while on it. Will be calling dealershiip about it. Car has 135,000 miles.
"driver assist fault" again. This is the 4th instance that is happened in 3 weeks -where my car suddenly powers off while i am behind the wheel. The last three times it happened while my car was in reverse motion.today,it happened while i was in drive but stopped at a red light in downtown charlotte, nc. Someone had to help me push my car out of the middle of the road.occurred on my way to work around 3:30 pm est.
While i was driving my car the power steering went out.i still could steer the car but it was more difficult to do so.i know there was a recall on ford's with power steering issues but my car was not included.i had to pay the dealer $1790 for the repair.the dealership said my year car was not part of the recall...since it was a similar issue i believe it should of been included.
Steering quits intermittently.. It's a well known and documented safety hazard as i have seen hundreds and hundreds of similar complaints. Just adding one more to the list. Don't see a full recall in the future but a little help with a very expensive repair would be nice.
The car needs now a replacement of the steering gear. The price is over $1500. The car didn't let me turn right or left and i just bought it at a certified carman ford dealership. It showed problems at 117650 miles. This is a scam, i paid for insurance and i brought the car to change the oil earlier ans they didn't find any defect. Now, i cant use my car. I was in motion, the car seemed to move to one side, then at home while stationed, i couldn't move the car at all. No even right or left.
Auburn, me - while reversing out of my driveway the "auto steering assist failure" message appeared and i lost power steering in the vehicle, steering wheel was almost impossible to turn. Left car for the evening and started the car again in the morning. Warning message did not appear and power steering seemed to have returned. I had the car towed to the local ford dealership. Mechanics were unable to find an issue or reproduce it after having the vehicle for three days. Sited that they had not heard of or seen any issues with power steering failures with other ford focus vehicles. The vehicle has 130k (aprx) miles.
Yesterday i turned my car on and was alerted to a 'steering assist malfunction.' when this warning has come on before, i've turned the car off/on again and the wheel eventually unlocks. But yesterday the wheel stayed locked and i had to have it towed to ford dealership. Dealership (visalia, ca ford) says they need to replace the steering gear assembly for close to $2800. They weren't aware of any recall for the issue. I've never had the warning come on while driving on surface streets or highways, but i believe it has come on as i've started my vehicle and put it in drive or reverse. My focus has approximately 130,000 miles on it.
Started my car this morning and immediately my "steering requires assist" alert came on and i found i had no power steering.my car showed no signs of any issue when i parked it last night 12/14/16 around 7pm but when i went to leave for work at 12/15/16 at 5:30am the alert came on. I had my car towed to the dealer and dealer has informed me that 1) a car with less than 70k needs the entire steering column replaced to the tune of $2000 and 2) that this failure is so commonplace they stock the steering assembly for this repair.i'm just thankful i wasn't commuting on the interstate when this occurred whereas many others were not.
Takara recall, while driving i had to make a turn. When turning, suddenly the steering was difficult to turn and i was forced to stop the car. I got the message"steering assist malfunction". This was very scaring because i was in traffic and an accident could've happened.
Power steering failed while driving new ford focus se, making it difficult to steer the car. Failure of steering was accompanied by "steering assist fault - service required" message in dash and warning chime. On restart of car, steering returns to normal operation and fault message no longer displays. This has occurred once after purchase of car. I see there are many complaints about this but no solutions. Will there be a recall issued before this happens to someone at speed and causes a wreck resulting in injury or death?
I have taken my car in 7 times for transmission issues and malfunctions always while driving on highway! thankfully i purchased extended warranty but it expired. Now i am back at the dealership for the 8th time and they want to charge me $2100.00 to fix a problem that was never really fixed to start with! now i am having steering problems! the steering just goes out while driving on the highway and in city. The fact that the steering just stops working is extremely dangerous it has put me in very hazardous situations! this is the second time the steering has gone out while driving! i have to pull over and shut car off for 10minutes before restarting. My wife had the kids in the car with her heading to the store and it went out and she had no clue what to do and not strong enough to force the wheel to get the car off the road so she was left sitting in the middle of the highway with the kids until the steering would work again. Its disgusting that ford refuses to fix these problems since they are extremely dangerous!
Got the car on wednesday july 25th after a week long wait for key....long story.....the first incident happened 2 hours after picking up the car.sitting in a drive thru."power steering assist fault, maintenance required". Turned car off and on problem went away.next day sitting in traffic, the problem returned called for service and taking the car in for service. Wish i would have looked this up prior to purchase!
Got steering assist sensor fault.steering wheel locked and was unable to be used.this happened while car was in drive and in motion in a parking lot at first then on the road.was able to turn car off and on several times before it would unlock steering wheel.it happened the last time as i was going down the road and wouldn't unlock. Took to dealership for repair and it cost $2000 to fix a sensor. I looked up how to fix it myself and found several complaints about the same issue with no listed fix other than to take it to the dealership for a steering gear replacement.fortunately i was able to stop vehicle prior to hitting anything.
I was driving and the steering wheel started to be hard to turn. A light came on and the car said steering assist fault service required. I was able to pull the car over and restart it and it worked until today 10/11/14. Today i was in my driveway and the light came on again and said the same message. I tried restarting it four times and nothing happened so it was unsafe to drive.
Excessive shuddering/shaking upon acceleration, vehicle does not seem to have any power. On 8/28 i was stopped atlight in drive and vehicle would not move, after changing gears i finally was able to drive it, a short time later vehicle would not move again in drive but the engine light came on, on the way to the dealership vehicle lost power and would only go 15 mph crawled to the dealer with emergency flashers. Dealer had the vehicle for 5 days and completed the software update program 15b22, since receiving the vehicle back i am still experiencing low power and shuddering. Have been rear ended tapped once because it doesn't have any power, very concerned to drive vehicle to to loss of power and excessive shuddering. Contacted ford customer care and they did not have a sense of any long term fix to this issue nor does the dealership. Dealer states they are slammed with these vehicles every day.
Whenever i drive the car around 60 miles speed, the steering wheel becomes stiff and starts to wander. It becomes really hard to balance the wheels. I noticed this on my brand new ford focus se for the first time on may 25th 2012,when i was driving on a tollway at 60 to 70 miles speed per hour. I bought this car on may 24th 2012. This car is not good for driving on highways especially for driving around the speed 60 miles per hour. Now i am really scared to drive my car on highways. So far, there were no accidents. Going forward if something happens, i would blame ford and sue the company. Ford must fix this issue or recall this model.
My vehicle has on multiple occasions experienced a complete power steering system failure. The most recent of which occurred with my 1 year old daughter in the car; i was entering a turn when the display alarm sounded with the failure causing me to lose control and drive off the road. Ford company is refusing to honor my warranty claiming the part is not covered (a steering sensor), though the steering column itself is covered. I have been told by the service advisor the column cannot be replaced without also replacing the sensor and the sensor cannot be replaced without also replacing the column. It seems they have found a loophole with what is known to be a dangerous hazard to their vehicle. In point of fact the new york times has even written an article in 2015 documenting power steering failure and the injuries that have occurred due to it.
Steering wheels locks up and i get a message stating "steering assist fault".this is the second time in 2 weeks that the vehicle has done this when i started the car.the only way i have found to clear it is to stop the car and restart.
The contact owns a 2012 ford focus. The contact stated that the vehicle failed to start. The vehicle was taken to the dealer twice where the transmission control module was replaced. Weeks later, there was an abnormal noise coming from the radio and it randomly failed to work. While driving, the steering wheel seized and the contact had to apply force to the steering wheel each time the failure recurred. The contact also mentioned that the eps warning light illuminated. The manufacturer was notified of the failures. The approximate failure mileage was 103,000.updated 11/12/15*lj, updated 3/20/18updated 5/16/18
Backing up, vehicle assist warning and loss of power steering occured.
The contact owns a 2012 ford focus. The contact stated that while exiting from the driveway, the steering wheel seized. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the r and r steering rack and steering sensor needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 43,703...updated 06/08/17
Power steering malfunction. Warning occurred each time car was turned on for the first time during the day, but would usually reset and turn off after restarting the car while stationary. This happened for about six months when the power steering completely went out. The mechanic had said this has been a frequent problem for ford focus' as the power steering column has a bad and unusual setup that causes the wiring to overheat and thus resulting in the power steering to not work.
The contact owns a 2012 ford focus. The contact stated that the vehicle experienced a loss of power steering and the power steering warning indicator illuminated. The vehicle was not diagnosed or repaired. The contact received notification ofnhtsa campaign number: 16v643000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 72,000. Vin tool confirms parts not available.
Chrome peeling away from plastic leaving sharp edges where fingers are on steering wheel peeling is bi lateral on the top part of the area where the controls are for the sync and vehicle data controls. Running hand across this section of the steering wheel can result in jerking the hand away because of the sharp edge.
The contact owns a 2012 ford focus. While driving 40 mph, the steering wheel became difficult to turn and the power steering assist warning indicator illuminated. The contact pulled over and had the vehicle towed to future ford lincoln (located at650 automall dr, roseville, ca 95661, (888) 656-7577) where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 100,000.
The contact owns a 2012 ford focus. While driving approximately 45 mph, the steering seized without warning. The contact drifted the vehicle over to the shoulder. When the vehicle came to a complete stop, the steering ability returned.the dealer diagnosed the failure, but it was unable to be duplicated. The approximate failure mileage was 77,600.
Driving 2012 ford focus on highway july 29,2015.mileage 41,100. Warranty just expired. While driving 55mph, steering wheel locked, almost impossible to steer car over to roadside.dash message read steering assist fault, service required. Once stopped turned car off, then started car again; steering returned to normal. After first occurrence of faulty steering, others began 3 days later:july 2, 2015; steering locked after pulling into parking lot,slow speed; turned car off, started up,steering worked againjuly 6, 2015, steering locked on start-up; this occurred twice after turning off/on.july 6, 2015, took car into dealer(northstar ford in duluth mn), where i bought car new. Northstar took care of another recalltransmission, reportedly reprogrammed. Upon northstar inspection, dealer said power steering was working fine, but further inspection revealed car needs a whole new steering rack, to cost me $2,300 to repair (stated that warranty expired, no recall on this model). I declined repair, after paying $100+ fordiagnosis. I felt strongly that this is a clear defection in 2012 ford focus. After researching i found numerous complaints of 2012 focus steering malfunctions, as well as reports of nhtsa closely following the 2012 focus steering issues and california class action lawsuit filing for ford focus 20102-2014. Driving little as possible hoping nhtsa will issue recall on the steering problem soon.july 7, 2015; after parking, steering locked up when pulling out.turned off and on twice before steering worked.haven't driven since july 7.worried about my safety, as well as drivers and passengers of other fords on the road, taking lives into their hands in event of on-road emergency, requiring quick action,operational steering.hopeful nhtsa takes urgent messages seriously, & issues steering recall on the ford focus 2012 .
Power steering sporadically comes in and out ' usually when the car is just started and we attempt to back out ' the steering has no power.steering wheel lockes while driving.ford service ran diagnostic on the vehicle and no error codes were present.they can not find a solution or why the problem is even happening
The contact owns a 2012 ford focus. When the contact started the vehicle, the steering assist fault service required warning indicator illuminated and the steering ability became very difficult. The contact stopped and turned off the vehicle. After approximately two minutes, the vehicle was restarted and operated normally. The dealer could not duplicate the failure. The failure recurred several times. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.
I was backing out of a parking place at a gas station when the "steering assist fault" "service required" came on this happened around 80k miles. Now sitting at 88k miles i recently had to have the steering rack and pinion assembly replaced in it costing me almost 1,800 dollars in repairs. I have read several complaints with this car having the same issues around about the same mileage intervals.i'm hoping this issue hasn't caused any serious injury or fatalities.
The contact owns a 2012 ford focus. While starting the vehicle, the electronic power steering system fault illuminated on the instrument panel and the steering wheel became very difficult to maneuver. The contact stated that the failure occurred on four separate occasions intermittently. The vehicle was taken to the dealer, but the failure could not be duplicated. While driving 45 mph, the contact heard a loud bang and the vehicle stalled without warning. The contact was able to stop the vehicle, but it would not restart or shift into gear. The vehicle was towed to the dealer where it was diagnosed that the parking engage control sensor module failed and needed to be replaced. The vehicle was repaired, but the failure recurred within 24 hours. The vehicle was taken back to the dealer where it was diagnosed that transmission control module failed and needed to be replaced. The vehicle was repaired. When the vehicle was retrieved from the dealer, it experienced trouble shifting and made an abnormal grinding noise every time it was shifted into another gear. The contact took the vehicle back to the dealer where it was diagnosed that the clutch plates failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failures. The failure mileage was 12,000.
The power assist fault keeps coming on and the steering wheel is hard to turn when stationary and when you try to turn.
After turning on ignition to the car a warning comes up "steering assist fault" on the information screen near the odometer. The steering wheel is then very hard to turn. This has happened 2 times in the first day of the issue. When i turn the car off and restart the car the problem goes away. I have researched and found several complaints of the same exact issue i am having and some have reported losing steering while driving so i am very concerned about my safety.
While driving this 2012 ford focus sel, the steering has intermittent issues. At highway speeds at 65 mph the car wanders to both sides of your lane, sometimes almost sideswiping other vehicles. The steering wheel becomes stiff as though the power steering is gone. Other times it feels like it's going through a windstorm and feels out of control. Dealer hasn't been able to "replicate" therefore, no corrections made from ford. This is a dangerous and very scary vehicle. I'm afraid to drive it at highway speeds.please investigate. Lives could be lost because of this.
I was driving on i271 westbound. From where i got on to entering the express lane the notification of steering fault service now. I was able to get to where i was going which was under ten minutes away and able to properly steer it without it completely losing the steering. At my location it was when the steering went. The power steering rack is what needed to be replaced which was making it difficult to turn. This needs to be recalled. If i would of lost it on the highway, there could of been a serious accident and or death. Something that has only just over 38,000 miles and two years old shouldnt have to be replaced on a car that is only just over two years old.
After 2 weeks of intermittent electric power steering engagement at start-up, the eps system failed completely, with just over 40k miles on this vehicle, a 2012 ford focus, i was surprised at this failure. With 50 years of driving experience, i am unimpressed with this new system. Unless a fan belt failed, i have never had a hydraulic power steering system failure. Although i had no accident or injury, someone with less upper body strength would have had a difficult time controlling the vehicle, especially in a turn or on wet or icy surfaces. This is an accident waiting to happen and should not need to wait for a 'blood priority' decision to be made to recall this system at ford's expense. Since i need this vehicle on a daily basis, i was forced to pay over $1638 for this repair which involved replacing the entire electric motor drive assembly. Other ford models have already been recalled for this problem and the 2012 focus should be also.
While backing out of driveway power steering failed.could not regain power steering until vehicle was turned off and then restarted
The contact owns a 2012 ford focus. The contact stated that the vehicle experienced a loss of power steering. The vehicle had to be restarted in order for the steering to be operational. The vehicle was taken to the dealer where it was diagnosed that the electronic power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.
The power steering is currently not working. It is like driving a car without power steering at all. Have to manually turn and maneuver the car. It is estimated that the whole steering column will have to be replaced which will cost $1,500 which should be covered by the ford manufacturer. The vehicle was stationary when the problem was detected by the computer system in the car. Checked the steering fluid to make sure that it was not low or leaking and this was not the case.
3 times, now; when i backed out of a parking spot and attempted to turn left and pull forward, the steering locked up for a few seconds and then suddenly released. Reason is unknown.
My wife and i were driving and had fortunately just pulled over avoiding an accident when the steering wheel assist light came on locking up the steering and making it extremely hard to steer the vehicle. We got it over to quick lane ( a ford affiliated service center by our homeand as you can see by the documentation analyzed the problem and had to replace the electronic steering rack and reprogram the module. This cost us $2530.24. I have read on the internet and as you are aware there are many complaints related to this issue. We were surprised there was no recall relate to this, and if there is i wasn't aware of or made aware of it.
Inadequate clearance between steering wheel mounted controls for cruise control and sync and stalk mounted controls for signals and wipers result in fingers getting caught between wheel and stalks.during a test drive, this caused accidental flashing of bright lights and wiper activation.in a worst case scenario, this could prevent turning the steering wheel at a critical moment and cause a crash with injuries or fatalities.i believe this is a serious safety issue.please investigate this design problem and consider mandatory recall and redesign of all vehicles so equipped.
As i was coming to a stop, the steering got really difficult and the steering assist light came on. After stopping, the steering locked up completely. I restarted the car, and it worked after that. Now i'm worried this will happen in a worse area, particularly while on the freeway. I also recently had the passenger door open while i was driving and had to tie the seat belt through the door handle and hold to make it home without the door coming open. Locking the seat belt in still made the door barely open, and the alert go off. This looks like it was just recalled, so i'm hoping i get reimbursed. It wasn't cheap to fix. Car is 114,000 miles.
Electric assist steering failed after 116,000 due to manufacturers placement of electronic box location 3" (three inches) away from exhaust manifold, thereby destroying electronics inside sealed box. Makes steering extremely difficult. Failure in parking lot and almost caused me to hit a parked car while trying to turn into a parking space.
My 2012 ford focus sel has less than 9,000 miles.on october 20, 2015 i got in my car to drive it and it was completely dead - nothing worked.my husband took the battery out, had it checked, but it was fine.he put the battery back in and the car started.he then drove my car to his local mechanic to have the battery checked again to see if something was draining the power from it to cause the car not to start.again the battery checked out fine.as my husband was leaving the mechanics, he put my car into reverse, started backing up, and out of no where the power steering went out.he said a power steering fault warning appeared on the dash.i was horrified that this happened and even more horrified that it could have been me that was driving my car when the power steering went out.i'm just relieved that my husband wasn't driving on a major road or highway when this happened.we took my car to the dealership i purchased it from and found out there were a couple transmission recalls for my car.the service guy suggested that one of the transmission recalls was responsible for my car being completely dead and not starting.however, he said there was a power steering faultand the power steering rack assembly had to be replaced and reprogrammed to the tune of $1,700.00.wow.i don't understand how this could happen to my 2012 ford focus sel that has less than 9,000 miles on.how could this happen?i was told the power steering is an "electronic" component and anything electronic can go anytime.is it just a coincidence that on the day that my car won't start due to the ford recall 15b22 that the power steering gets "shorted" out and i end up having to pay $1,711.89 to replace the power steering rack assembly and for them to "reprogram" it?i don't think it's a coincidence these 2 events happened together - electronic components "talk" to each other.
My 2012 ford focus se only has 57,000 miles on it and the power steering has gone out multiple times. Luckily so far it's only gone out while putting the car in reverse and at a low rate of speed but i've read hundreds of reports online about power steering suddenly losing power while at high rates of speed. I have a 2 year old son and this is my only vehicle. The 2012 ford fusion with the exact same power steering system was recalled. Why wasn't the focus recalled? what will it take to have someone take care of this? will someone have to die for someone to do a recall? the average fix for this part is $1500. As a single mom please tell me how i'm supposed to afford that and even if i get it fixed who's to say it won't go out in another 50,000 miles? ford needs to suck it up and recall this part before they have a major lawsuit on their hands.
The contact owns a 2012 ford focus. When the contact started the vehicle in the morning, the steering lost power without warning. The vehicle was taken to sill-terhar motors (303-469-1801, located at 150 alter st, broomfield, co 80020) where it was diagnosed that an unknown part needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 69,000.
My power steering started working only intermittently and has now completely stopped working. My car is necessary for my job and so i have no choice but to drive it this way. I have done research and found that ford is aware of the problem and has recalled other models, but not the focus. I have contacted ford and was told that there is no recall for this on this model and that i would have to repair it at my expense.
Son was driving home when the electronic steering assist failed, making car very hard to control.
Could not move steering wheel at all when i started car. After multiple restarts, steering finally worked normally. This same steering lock has happened when i start my car approximately 20 to 30 times since the first incident. Ford dealer could not find anything wrong. They told me i needed a code for them to investigate the issue. This has not happened while driving, but am somewhat worried my steering may lock up in this same manner while on the road.
Off and on for the past 2 months go out to start the car put it in reverse attempt to back up and the steering wheel becomes stuck it will not turn at all you have to give it 1 min and then try again and then it resumes normal, last summer was driving down the main highway the right headlight went out the next morning start the car and appears in screen default on the l lighting open the hood to see all electrical wires to the headlights were burnt where the bulb connects to the wire areas had to have all wiring redone and also new complete headlights, also 2 years ago was driving down the highway car stalls out i drift to the edge of the highway attempted several restarts would not restart had it towed and had to replace the fuel pump and relay switch
I bought my car last year at carman ford, with about 91,905 miles in an "as it is" contract. I also purchased an additional guarantee for up to 24,000m. I took the car to regular inspections to the dealer, no damage was reported. Then, i hit 117,609 miles, and my steering wheel needed to be replaced completely, and i had no guarantee. A few months after i bought the car, while driving, i felt that the wheel was moved slightly to one side of the road (highway). I asked about this to the dealer after an oil inspection; they said that probably it was an alignment issue.recently, they said no damage was reported before. "steering wheel assistance required"appeared on the screen. While driving to the shop, it was very hard to turn either way. It was very hard to drive.i don't know how it is possible that they did not identify the problem earlier. However, if this is a manufacturer defect, i would like to know if they are going to do a recall or something. I think that the car is not super old and most of the mileage was because i have a long commute, i drive mostly on the highway. It is odd that a 2012 car has such a problem.couldn't go to work, school,since suddenly the car stopped working on friday 02/03/17. I had to make arrangements to get another car. Overall, so much loss and drama involved with this incident and i feel it is unfair that this happened since the car had regular maintenance and is not super old.
The contact owns a 2012 ford focus. The contact stated that the power steering failed and the vehicle became difficult to steer while driving. There was no warning light illuminated. The vehicle was taken to crossroads ford of dunn benson (1700 w. Cumberland st, dunn, nc 28334), and was diagnosed that the power steering control module (pscm) needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 168,000.
At times the steeringlocks up have to restart to fix problem. Warning light comes on >>>> steering system failure. What soes this mean ? can it lock up during driving?
The car losses steering assistance on the road occasionally. The light saying "steering assistant fault" also comes on. Then typically after 1day or 2, the system resumes itself.when it happens, wheel becomes really heavy and not possible to turn at 60-79mph on highway. At lower speed, it needs very hard pulling to just make a normal right or left turning. I also have to decrease speed when making the turn and causing vehicles after to decrease speed also.the ford manufacturer mechanic have made full diagnostic of the steering part. They couldn't find a reason and also said there could be no reason. The electricity system of related part could just be out of order some time and then became normal again--told by the mechanic. It's also confirmed such disorder is not caused by car wash or cosmetic damage on car's surface. The part is also not repairable but have to be replaced to solve the issue, which appears to be a fault of design or manufacturing.i searched online and found over hundreds of such issue for ford focus 2012-2014, discussed on forum and also reported by media.today, before writing this, the fault just happened on my car again. I think it begins to happen more and more frequently ever since the first time. The first time was may 13th, 2018; second was july 19th, then today: aug. 1st.it is terrifying how frequently it may happen on road in future. And what's more, my car's odometer is only 44k miles.hope the complaint could be valid and measurement done towards ford. Thank you
Power steering assist failure notification light came on and loss of power steering. Went away with a restart of the car. Next time we turned it on the same message was there as well as the loss of power steering and now it seems to be permanent problem. Research shows that ford has recalled several other models with the same issue and although it is aware of the problem it has yet to recall the focus. This is absurd.
While driving at approximately 50mph on a country road the vehicle suddenly became unresponsive and numerous warning lights illuminated.a transmission failure warning appeared and the car immediately stopped accelerating. The electric steering became inoperative and steered the vehicle into oncoming traffic.avoidance and stopping on the side of the road required an estimated 60-80lbs of force to regain minimal steering and bring the car to a stop.once stopped numerous electrical systems on the car including lights, wipers, and other electrical components began to activate and deactivate in a seemingly random fashion.this car is absolutely unsafe!
At least 4 times in the last couple of months, upon starting the car there was the message "steering assist fault" and i could not turn the wheel.it went away after i turned the car off and restarted.however, i am concerned: if it happened any time other than when parked this could be fatal.
I started my car ignition, began to back out of my driveway. After about 2 - 7 seconds, the power steering froze up and a caution light lit up on my dash. It reads: power steering assist malfunction, check manual.or words very close to that effect.this has happened about 10 - 15 times since approximately september !8, 2014. I took it to ford dealer and they changed the battery.they showed low voltage to the steering...or something to that effect.it did not fix the problem.the exact thing keeps happening. It happens right after i start up the car.i turn off the ignition, restart the car, and it works okay after that.
Wile driving at 60 mphthe steering went to manual, warning display read "steering malfunction stop safely" contact authorized dealer. This has only happen once andstill not sure what fixes it. Still at dealer.
On august 17, 2016, i was driving my focus and while turning a corner, my steering seemed to lock up. I couldn't turn the wheel. I braked hard because i was headed into parked cars. I was able to reverse and park good enough until tow truck arrived. I had it towed to ford dealer in santa monica, ca. The service agent told me that my battery was low and caused my steering issue. I informed him the battery was only one year old. He replied that it had a bad cell. He told me if i put a new battery, it will fix issue. I authorized replacement and picked up my car the next day. On august 26, 2016, i was in my car and a warning popped on my dash, "battery low, check manual."i drove it straight to ford. The service agent checked my battery and alternator and said they both were good. He first told me that warning always comes on when you turn key on but don't start engine. I told him it had never popped on before in the four years i've had the car. He insisted i just hadn't noticed it before. I told him i'm sure that it never happened. So when he test drove it, he switched up his opinion that the warning was referring to the key remote. I asked how because it showed a symbol of the car battery. I told him i hope you're correct and it is just the remote because i was worried that the steering would lock again after he previously said that it went out because of low battery. So i proceeded to drive back to where i was staying and when i turned into a driveway to turn around, my power steering went out. I was not strong enough to steer it well,but was able to reverse as close to curb as possible and again waited to be towed back to ford. End result: they had it for four days, drove it for 72 miles and hooked it up to a diagnostic machine. They could find nothing wrong. I'm afraid to drive my focus. I feel like the steering could go out or lock up at any given moment.
The contact owns a 2012 ford focus. While driving at approximately 45 mph, all the warning indicators illuminated on the instrument panel and the steering seized. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 85,000.
I purchased a used 2012 ford focus hatchback in october 2012 that had 29,000 mile on it at the time.i drove the vehicle up to 39,000 and the power steering failed as i was initiating a left turn across traffic.i looked down to see the power steering assist fault error message.the car was out of warranty at that point, and i was out 2,000$ in repairs.i have seen that ford has recalled other vehicles for the same issue, just not the 2012 focus yet.in october 2014, i found the hard stuttering upon accelerating and then i received my first recall notice.a new tcm was installed, reprogrammed, along with a new clutch.about two weeks after that the clutch failed and i had to bring it back in for repairs.about 6 months after that i was driving on the highway at around 70 mph and the dashboard lit up with a transmission malfunction, service now error.i took it to the dealership and they replaced the tcm again and reprogrammed.in august 2016, the car is now at around 65,000 miles.i was driving around 40 mph on a busy city street when i received the transmission malfunction, service now error.i just got the car back from the dealership yesterday, the 4th time, with a new tcm that has been reprogrammed.this car is unsafe, and ford is aware.the technicians i have dealt with all know the exact issue before i explain it to them.i asked for a complaint line, or any options for consumers in my position and was told by both the dealership and the ford customer service hot line that there are none.i asked the technician at the dealership if they knew they were handing me an unsafe vehicle, and he shook his head then stated he wished there was something they could do but i am out of luck.
Driving on a city street whenit just would not go after a red light. When i did get it to move off of the city street to a parking lot it was hard to steer. All the lights started flashing. I could not lock the doors with my remote, would not start. I had to have it towed to my house. The next morning i put my code reader on the vehicle and found about 13 fault codes which i reset since then i have had multiple instances of my vehicle shutting down, hard steering and transmission not shifting or going into gear. Displays transmission overheating, transmission malfunction service now. Wont,t go into gear. Horn stopped working and withut doing anything it suddenly started working.
Vehicle was in motion with my son driving.turning left at a protected green arrow, the power steering stopped working and the wheel effort skyrocketed.car was jerked right, my son slammed on the brakes and he was able to pull over.stopped, looked under the hood.nothing seen.restarted the car and a "power steering assist model fault" was illuminated.turned the car off. Turned car back on and the fault was gone.drove car 1 mile home at low speed with hazards.error comes back unpredictably and dangerously.
Upon ignition a message 'steering assist fault svc required' sometimes appears and the steering wheel is extremely difficult to turn. Problem is usually remedied by turning off the engine and restarting but can sometimes take three tries. Problem was intermittent but is becoming more frequent. So far it only happens when the vehicle is parked on level ground and slightly inclined driveways. Online research suggests bad placement of the steering module is causing internal electronics to overheat and develop faults.
Takata recall well i went to turn on my car and i put it in reverse and when i was back in up i notice the screen say steering malfunctionservice requiere and the steering wheel dindt want to move
While driving on the highway 2/17/2017 my focus lost power steering.i managed to pull over and had the car taken to dean sellers for repairs.after the repairs were done ($2100) i learned of similar problems with the 2012 ford focus and the power steering going out.
The ford focus 2012 se hatchback, sport suspension.the chrome surface on the steering wheel began to peel off and flake soon after purchase.the shards are metallic and sharp, and have cut my finger while driving.the problem is a major irritant since this problem is located on surfaces that have buttons and are used to control various features.i attempted to make a warranty claim on the issue but ourisman ford, alexandria va declined the claim.many other ford owners seem to have similar problems based on online research.ford should offer to replace this inexpensive part which affects daily driving.
The contact owns a 2012 ford focus. While driving approximately 40 mph, the steering wheel seized and the service power steering indicator illuminated. The vehicle shut off and could not be restarted. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 927,008.
Power steering assist failure. Driving around town all day, parked the vehicle then upon restarting the power steering assist no longer works. This car has less than 34,000 miles.
Having problems with steering assist.it locks up staring will.and turn off vehicle sensor warning goes away dry for a while sensor warning comes back locks up staring will. I have not droving on the highway . It will lock up still can't find a recall one this problem it comes up when i drive
When driver entered vehicle, started it, and began to steer, the silver finish on the right side, top of the steering wheel crossbeam had split and curled up, which caused lacerations across two fingers.the car had been fine on previous use, and had been unused for several days prior to the incident.this appears to be a defect in the finish itself.
The contact owns a 2012 ford focus. While driving 20 mph, the power steering failed and the contact's daughter lost control of the vehicle. The vehicle drove into an embankment, crashed into a light pole, and flipped over multiple times. The air bags did not deploy. The contact's daughter sustained head and neck injuries that required medical attention. Police report number: 85507869 was filed. The vehicle was towed to an independent mechanic. The dealer was not contacted. The manufacturer was contacted and provided case number: cas21646310. The cause of the failure was not determined. The failure mileage was 90,000.
The victim of the fatality was driving northwest on rte 84 at 1:58 pm on 9/26/14when she hit the medium strip at the cornerof dodge rd in hampton falls, n.h.. The right front tire had a blow out and she then had a roll over accident. She went through the guard rail and into a deep ditch. The eye witness called 911 and assisted the driver who had no signs of life at the scene. When the volunteer hampton falls squad arrived at the scene, the acls unit was called off. This is currently under investigation by the new hampshire state police. Updated 10/28/14 .....updated 12/29/15
While driving i lost all ability to turn the wheel. I was driving slow and about to park. I turned off the vehicle and then started the vehicle back on and received a "steering assist fault error displaying on the dash panel. I turned off the vehicle again to see if this error would clear, but it did not. I look up this error online and found at least 150 other people having this same issue some if i read correctly ended in deaths. Some say to turn off the vehicle and turn it back on to clear this issue. This fix did not work for me. I had to get the vehicle towed. This could have been very bad if this had happened on the interstate which i just exited. Please help use to resolve this issue.
On 10/26/2019 i was backing the car out the driveway, and as i was about to start turning i noticed the steering wheel locked on me, and prevent me from proceeding on to my route. I managed to quickly get in back on to the driveway and narrowly missed getting hit by a car coming the opposite direction. Once i got the car back on park i turned the engine off thinking it would reset any problem, but when i turned it back on the "steering assist fault " notification came back on. I proceeded to continue turning the car off, and back on, as well as placing it neutral, drive, and reversing it again but the steering wheel stayed locked. After being unable to find a solution i searched online to see if anyone else has experienced this problem, and found many testimonials dating back years! of people having their lives put at risk due to this problem.i was lucky enough to find myself in a safe location when this happened, but now i find myself with a towing bill of 85 dollars, as well as a bill of 2,000 dollars (that i do not have) to fix the problem, and without transportation. This is a huge problem that puts lives in danger, as well as economically debilitating. Someone needs to be doing something to fix it!
I own a 2012 ford focus went to pick my kids up from school and killed my car. Then tried to restart my car and my steering wheel was really hard to turn then the steering assist failure popped up on my screen. Tried to restart the battery changed the fuse and it still pops up with the message. And this is my only transportation. It's really hard to steer it. And i'm scared to drive it.
The power steering for a while worked intermittently, but 1 month ago that stopped working completely.
Started getting random steering assist faults when starting car. Would shut car off and restart car and everything would be fine. Startedcar and to work on monday morning without any issues. Went to start car at lunch time and got the steering assist fault again. Turned off car and restarted - problem still there. No power steering at all now. Had to carefully drive car to dealer without any power steering. Car is presently at ford dealers awaiting service. Carhas about 84,000 miles.the consumer requested a recall for the electronic rack and pinion.
Power steering failure at 83,320 mi.it failed while starting the car.the power steering failure light/warning came on.
The automatic transmition of my 2012 ford focus with 100k miles had hesitation and the engine suddenly shut off when driving due to the transmition fail (it happen too often drivind in the city), after i paid $ 2,200 to the dealership to get it fixed ( they changed clutchs and computer module). The steering wheels started to fail, it suddenly gets too hard to turn, then it gets normal and then fails again. Just when i was turning on a corner the steering wheel got hard to turn and the car was going out of the road (straight). Luckily i was able to hold the steering wheel too hard to control it. Ford want to charge $2,400 to fix the problem (rack and pinion replacement) . I think there should be recalls for those dangerous issues. Thanks.
I have a 2012 ford focus at 93000 miles, i started the car one morning on my way to work and the steering assist fault pop up on the screen behind the steering wheel. The steering wheel became hard to turn and i couldn't drive it due to it being not safe to drive. I took it to a ford dealership and they told me the steering rack and pinion needs to be replace and it'll cost $2200 for the repairs. I've look up online and found man others like me who face this problem.ford needs to have a recall on this, it's very dangerous for us to drive down the road and suddenly your steering wheel wouldn't turn.
Steering locked after starting car - indicator light on dash"i" turned car off and back on several times finally indicator disappeared and normal steering returned - looked on linefor similar events and found other reports for same events . Had car towed in to ford dealership they haven't been able to reproduce event and indicate they have never seen this before- major concern that could happen when vehicle moving
The electric power steering stops working while driving and also at start-up.this has happened multiple times.we are now reporting this after the 4th occurrence.
First time 04/06/2015 started car like normal dashboard read power assist faliure contact service. Turned car off then back on dash cleared. Ran system check no issues. Called local ford dealer was told glitch in system shouldn't happen again no need to bring in car. 2 days later... Was driving on freeway when suddenly steering went out. Car was going almost 65 could bearly move steering wheel felt like it was stuck in wet sand. Almost crashed when approching curve had to slow down to about 10mph. What if 1yr. Old was in car what if i crashed.
The contact owns a 2012 ford focus. While exiting a parking space, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was powered off and restarted, but the failure recurred. The vehicle was driven without power steering ability to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure and referred the contact to nhtsa. The approximate failure mileage was 94,000.
I was driving my 2012 ford focus with 83244 mileson interstate 81 suddenly the power steering stopped working and the message power steering assist fault appeared on the dash it was very dangerous but i pulled over in a rest area and towed the vehicle to my house i called ford dealer hoping the it has safety recall but the person i talked to at ford service said there is no recall for power steering fault . Now i do not have the money to fix it . I hop ford issues a recall on this problem ....
It has only been a month since i bought my ford focus. And my steering wheel locked itself 6 times already. I am terrified of driving it anywhere. I read stories about people getting into accidents when their steering wheel locked itself. It only happens to me when i am in the parking lot, but i am scared of what would i do if the wheel locks itself when i am driving.
The contact owns a 2012 ford focus. While starting the vehicle, the "faulty steering assist" warning indicator illuminated and the steering wheel seized. The vehicle was taken to a dealer where it was diagnosed that the electronic steering gear failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 103,480.
My wife was driving on a city street and when she made a left turn the power steering failed , and almost hit another car .she was able to get the car to a parking lot . I did some research and i am not the only one with this issue . Ford needs to warranty all affected cars and fix it.
Car was in park. When i turned on the ignition and started to back out i couldn't turn the steering wheel and the power steering warning light came on. I put the car back in park, turned it off then back on after a couple of minutes and it was fine. This has happened at least 4 times within the past year.
Steering wheel became hard to move and while driving it locked up,i had to use all my force to get wheel to make a slight movement. The car left me stranded due to unable to driving,steering wheel is stuck. It happened in a busy main street.
Driving 40 mph around a curvy mountainous road the power steering suddenly stopped working making steering almost impossible thankfully there was a pull off spot straight ahead or i would have been in a major accident.
The contact owns a 2012 ford focus. The contact received a recall notice for nhtsa campaign number: 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Stuart powell ford lincoln mazda (225 s danville bypass, danville, ky 40422, (859) 236-8917) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact stated that the vehicle also experienced steering failures several times. The failure mileage was unknown. Vin tool confirms parts not available.
The contact owns a 2012 ford focus. The contact stated when starting the vehicle, the steering assist malfunction warning light illuminated intermittently. The failure recurred twice. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 84,264.
The display on the dash reads "steering assist fault". It started as an intermittent failure that happened once the car was first started, the problem would go away after shutting down and restarting, that had been happening for a couple weeks. Now it is a consistent problem. There is absolutely no assist in the power steering, makjng the car very difficult to maneuver at normal driving speed and near impossible to maneuver at very low speed, e.g. During parallel parking, u-turns, sharp turns, etc.
Steering assist failed.after multiple restarts it worked again.this has happened now 10 times.
The contact owns a 2012 ford focus. The contact stated that while attempting to reverse out of a parking lot, the steering wheel seized without warning. The contact turned and restarted the vehicle and the vehicle resumed normal operation. The vehicle had not been diagnosed nor repaired. The contact stated that the vehicle was unsafe to drive. Parkway ford (2104 peters creek pkwy, winston-salem, nc 27127, (877) 836-4271) was contacted and informed of the failure. The contact was informed that the vin was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 143,292.
Steering assist faultwentoutasi was drivingand was almostkilled
At highway speeds the steering appears to lock when making a lane change or when following a curve in the road. Additional effort will free the steering but this causes the vehicle to dart in the direction of the turn. It takes several steering adjustments to bring the vehicle under control. The steering gear has been replaced but the problem persists.
The contact owns a 2012 ford focus. The contact stated that while driving at 50 mph, the power steering became difficult to turn and the engine stalled. The contact also stated that the vehicle was towed to the dealer where it was diagnosed that the power steering pump needed to be replaced and the pcm failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000.
After sitting in neutral waiting for construction to allow us to proceed, started out and then power steering went out.turned off at next red light and started again and began working.a few miles later stopped for gas and when started vehicle, no power steering and is still out.
Intermittent, now constant epas (electronic power assisted steering) failure.my 20 year old daughter went to eat with friends after work and when she tried to leave to come home (after midnight), she found that the epas had failed. She did manage to drive the vehicle home since traffic was light, and luckily, the epas did not fail while she was driving or in heavy traffic.without the epas working, the steering wheel is very hard to turn when the vehicle is in motion and nearly impossible to turn while stationary.
The contact owns a 2012 ford focus. The contact stated that the power steering was faulty and the steering wheel seized, which made it difficult to turn. Also, when the vehicle was started and the contact shifted into drive, the vehicleautomatically went in reverse. The contact had to immediately engage the parking brake. Also, while the vehicle was parked on the street, it rolled backwards due to the parking position. Furthermore, while attempting to reverse, the vehicle stalled. Also, the door latches were loose and in danger of becoming detached. There were no warning indicators illuminated. The vehicle was towed multiple times. The vehicle was taken to ted russell ford (9925 parkside dr, knoxville, tn 37922, (865) 444-6467) and serviced multiple times for each failure; however, each failure remained except for the power steering failure. The manufacturer was made aware of the failures and did not assist. The failure mileage was 130,000.
The contact owns a 2012 ford focus. The contact stated that the vehicle accelerated slowly on occasion. Other times, the rpms would race and the vehicle would jerk forward. The dealer stated that the body control module needed to be replaced. The contact stated that the dealer was not able to reprogram the computer to install the new part and had to re-install the old part. The manufacturer was notified and the vehicle was taken to the dealer a fourth time to have the new part installed. The vehicle was repaired, but the failure recurred. The sensors intermittently illuminated for the brake assist and parking aide. In addition, while making a right or left turn, the steering wheel locked intermittently more than once. The contact also stated that the clock intermittently shorted out and the time display was incorrect. The dealer provided an interim remedy and suggested that the contact turn off the gps. The interim fix remedied the failure as long as the contact used the feature to disable the gps auto clock manually each time. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 3,000.
My first encounter started in march with a warning condition indicating a default in my steering assistance only when i would turn on the ignition, i called ford dealership and was told it would go away by turning of the ignition and turning it back on.,and it did go away. Now in august, i was driving on freeway and the warning light came on again while driving and the steering wheel became very hard to steer, i was able to make it to a safe stop on the shoulder of the highway.that was the most scariest for me while on the highway. God was with me..
The contact owns a 2012 ford focus. While driving 30 mph, the steering wheel became difficult to steer and the power steering warning indicator illuminated. The vehicle was taken to tallahassee ford lincoln (243 n magnolia dr, tallahassee, fl 32301, (850) 877-1171), but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage and vin were unknown.
Power assist steering error has occurred numerous times while stationary and moving. Error code flashes and sometimes clears after restarting engine or disconnecting battery for a period of time. This is a known problem with many ford vehicles of the same build periodutilizing the same equipment technology.why this issue was not included in those recalls is not understandable. Just like the dual clutch issue, which i paid ford $2,300 to rebuild the transmission, i am told that there's no warranty or recall. This means another $2,000+ to repair a known defect. 2 issues alone has caused repair bills the equate to 25% of the purchase price. Nice to see ford has other options to add to the price tag at the owners expense and safety. Hopefully no fatalities will occur before ford and nhtsa acknowledges this issue is in line with other recalls for similar equipment.
On 9/25/18, after driving two hours and then making a brief stop, when i turned the car on i received the following warning: "steering assist fault. Service required." when i started backing out of the parking space, i discovered the car had lost power steering. I turned the car off and then back on but received the same warning and still had no power steering. I was able to drive the two hours home very carefully but obviously this posed a safety risk, especially if it had gone out while i was driving or if there was a need for me to make a turn quickly. Here are the facts we learned from doing some online research and contacting our local ford dealership: several other ford family models with similar years have been recalled for steering assist issues and the only way to fix the problem was to replace the entire steering system which costs over $2100.in conclusion, why am i now $2100 poorer after replacing power steering in a vehicle with less than 60,000 miles when clearly there is an issue with ford's power steering that should warrant a recall on the focus as well?thank you for your consideration of this complaint.
In my brand new 2012 ford focus while driving at speeds above 50mph it is incredibly hard to keep the car in it's lane without constant adjustment of the steering wheel. It feels like you're being buffeted by strong winds on both sides of the vehicle. I'm afraid to drive faster than 60mph due to the fact thevehicle acts like a snake going back and forth so much. I'm not alone in this, the online ford focus community "focusfanatics.com" has reported many cases of this occurring. The thread of complaints is here http://www.focusfanatics.com/forum/showthread.php?t=261200the solution appears to be having the entire power steering rack replaced. I'm worried a problem such as this could cause a severe accident if someone isn't expecting to fight with their steering wheel. I almost hit a car adjacent to me because of this. If he hadn't been paying attention things could have been bad. I realize you are very busy but i sincerely hope you take the time to review this issue and the thread i posted in order to prevent possible injury's or deaths in the future. It would be to the benefit of many if ford were to recall and fix affected models.
Driving at highway speeds the steering wont respond wants to drift into other lanes of traffic.the steering gets loose and tight and when you try to correct for lane drift it takes a second for the steering to respond, this is very dangerous and i called ford and of course they wont do nothing or help in anyway. Car only has 42,000 miles on it and of course its not covered but they can fix it for $2000.00. First transmission problems now this.
I purchased a used 2012 ford focus that is equipped with the electric power assist steering. At about 116,500 i started having trouble turning the vehicle while driving. An "power assist malfunction" message appeared, but after restarting the car it "solved" the problem. However, at around 118,000 it came on permanently while i was making a left hand turn causing me to hit a granite curb putting a dent in the rim.. I recently had to have the car inspected (01/05/2019) and it failed the safety portion of the inspection. This is a safety issue, and i understand it will cost me over $2,000 dollars to have "fixed". This type of "steering units" have been recalled by ford on previous models of their vehicles, but not on the 2012 ford focus. Why? this puts lives at risk because of their faulty design and really needs to be addressed. It is driveable but extremely hard to turn when at slow (5mph to 15mph) speeds, but still, it is extremely difficult to park in a crowded parking lot.
Came on after i was attempting to repair the heat/ac fan as it has failed after unhooking the battery post to atemp to reset computer to see if the code would reset it did not. Steering is hard and unsafe if it happens to fail while driving the speed limit on interstate or parkways. It may cause possible accidents if not recalled and a fix happen. Stationary when this issue happen
I started noticing this 3 days after i had my transmission shudder fixed. I got to the point that any time i started my car and tried to turn my wheel while going in both forward and reverse that i had no power steering assisting me in my turn. It would take all i had to turn the wheel, and sometimes it would give the alert for needing to take it in for service. I took it in, and the first time the dealer did a service update. I drove it around for a few more days before i noticed when i slowed down to take turns my wheel would physically stop turning while in mid turn. I took it back in to the dealership, where they did another update to my power steering. 2 days later it's doing the same thing. I've been fortunate for this to not happen while trying to pull a quick avoidance maneuver. It's proving to be too dangerous to drive.
While driving the car experienced sudden failure of the power steering. I had to pull over and turn the vehicle off for several minutes and restart the car to get moving again with normal steering.
Over the course of a year, an indicator warning message kept coming on about the power steering manual assist, which turns out to be a defect in the steering column. Turning the car on and off solved the issue at the beginning. But then while i was on the road in september of 2018, the light came on again and wouldn't go off. I had to have the car towed to a dealership and have the entire steering column replaced for $2,200. The cost was negligible to the risk'we who own these cars were risking our lives and the lives of people on the road. This is a safety issue and ford ought to address the issue by fixing the problem for free.
Park assist failure makes the car loose power steering while driving. It will do it with no warning and you all of a sudden can not steer. It will not reset and there is no power steering. Very dangerous to drive. Seems to be a defect as it happened all of a sudden.
Driving from detroit to pennsylvania, car was turned off for 10 minutes. When started, a message said the power steering was no longer operable and indeed it wasn't.car was towed to dealership and power steering rack was replaced at their expense.
Steering assist fault; loss of power steering in the vehicle
The power steering failed as i made a turn at low speed. The warning lights came on indicating a power steering failure. I was able, with great difficulty, to steer the vehicle to the side of the road. The vehicle is brand new.
Steering freezes, makes a very dangerous moment, door windowdoesn't suddenly work. Feel a recall should be in effect, chosen states have a recall on the steering, but not in texas, i'm a senior citzen, living off gove. Benitfits , can't afford the price to fix, the vehicle was stationary, and one time in motion.
Driving down my parking garage at work when power steering went out suddenly causing me to struggle to control the vehicle. Nearly hit 3 different cars attempting to pull into a safe place to stop. Had to get towed to ford dealership as it was not working. Known issue.
The transmission shutters and shakes very frequently. Vehicle also periodically will almost stall while driving. Overall the vehicle just feels incredibly unsafe and unreliable while operating.
When i started my car, the steering felt like it locked up, and the steering assist fault light came on. I had to turn off my car, and turn it back on before it worked properly. It has done this two times now in the past three days
Car lost steering assist while driving making the car had to steer to avoid collision. The car was in motion, alarm came on the steering assist failed.
I was driving down the street still in my neighborhood the steering went out .i the car was almost impossible to turn ,i was able to get back home thank god i wasn't in traffic yet. When i restarted the car it reset itself, and continued to do the same to point i can't drive it at all it's too hard to control while driving. Ford said it would be 2245.00 to fix it that there is no recall or anything, that's a lot of money and it's a safety hazard i just don't understand why this isn't a recall i'm trying to save money to get the problem fixed but it's hard being without your car depending on other people or catching a bus the ford dealership didn't even give me my diagnosis report even though i paid 115.00 for the diagnostic test that's not right either they gave me receipt saying i had one done and that i declined repair
Turned my car on to take my son to school and immediately the "steering assist failure" alert came on. Tried turning the car off and back on but still the same alert. Took it to the dealer mins after and they informed me the rack and pinion would need to be replaced costing me over $2000!
I started getting this on screen error "steering assist malfunction" a couple of months ago, but it would disappear after a few minutes. Today when i went to start the car the message appeared only this time it stayed. I turned the car off and back on and still had the issue. I had to drive my children to school with no power steering. I'm filing the complaint because after searching the entire day it turns out this is a pretty common issue with the 2012 ford focus. Some dealers lie and say they have "never seen it before." they charge on average $1700 to repair it. They recalled several other ford models from 2012, but not this one. They should have. Had i already been driving with my children when this went out i would have wrecked. Had i not driven an older car that doesn't have power steering i probably wouldn't have known what to do or how to react. This is a dangerous issue and ford needs to take responsibility for the problem.
Whilst in motion and on a city street, i could no longer control the steering wheel of my vehicle. It resisted my control like it had a mind of its own, and i had to use extreme force to get it to turn where i wanted it to and pull over. Seemed to drift even when going straight. Warning light then appeared on screen that said something like "steering assist malfunction". This malfunction can occur at any moment, and nothing in particular seemed to trigger it. Upon further research, it seems this is a problem many people have had with power steering and has put many in danger.
Power steering locks up intermittently - even when driving and it has happened numerous times.so far it has only happened at speeds of less than 45mph.the lights come on, the power steering no longer works but if you shut the car off, wait a minute and start back up it works fine.
The contact owns a 2012 ford focus and stated while driving the power steering suddenly failed. The steering wheel became difficult to turn.the cause was not yet determined. The contact stated that while driving approximately 50 mph the message "power assist malfunction" displayed and the steering wheel became very difficult to turn in either direction. The cause of the failure was not determined. The local dealer cross road ford (1330 north carolina why 66s. Kernersvillle nc) was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 123,300.
The power steering on this car is detective. It can go out without notice and make the car hard to drive. On many, many occasions my power steering would not work when i started my car. I would turn off and then restart the car and it would work again.recently, i loss power steering twice while driving on a city street. I was able to manually steer to a safe place both times. I restarted the car and retained power steering once again. Shortly thereafter the power steering went out all togetherthe power steering on these 2012 ford focus is detective and the ford company needs to be held accountable and a recall issued.
Takata recall. The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign numbers: 15v340000 (steering) and 17v024000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts would become available. The contact experienced a steering failure while driving 45 mph, in which the steering wheel seized without warning. The failure mileage was unknown. Vin tool confirms parts not available.
1st time - while driving on the highway the steering wheel locked up and i was unable to turn left of right. This was dangerous as it locked up while trying to switch lanes. Staying in the lane and coming to a light i turned the car off then on, and it went back to normal.months later 2nd time - my car was stationary in a shopping center parking lot. When turning on my car to back out an alert turned on saying steering assist malfunction, and i was unable to turn my wheel left or right. After turning my car off and on a few times i was then able to turn my wheel. 3rd time - my car was stationary and parked on the street. (later the same day)when turning on my car to pull off an alert turned on saying steering assist malfunction, and i was unable to turn my wheel left or right. This time i had to drive home when it being super hard to turn.
The steering assist failure has been coming on for several months when i start my car and i cannot turn the steering wheel.i have to turn car off and start it again.there is a recall #15s18 for 2012 ford focus but ford is telling me my 2012 ford focus does not fall under this recall.why?its the same make and model.
At first the power steering would go out in reverse when i was trying to back out of a driveway. It then started to act up when i would start the car. I would have to turn off the engine and restart it. Now it doesn't work at all. I have found this to be unsafe to drive when going around curves and corners. Also very hard to maneuver in parking lots around people and other cars.
I was driving home with my children and the alert light came on to say there was a steering problem then all of a sudden the car decided it wanted to steer itself into oncoming traffic. I could move the steering wheel so i slammed on the brakes and put car in reverse to get into the median before getting hit. My girls were screaming and crying. After cars passed i had to slam the steering wheel in order to pop it and drive like i was in mario cart to get home. This is ridiculous that this is not a recall when it is clearly a mechanical issue with this piece of crap car.
The contact owns a 2012 ford focus. While driving 20 mph, the steering wheel became difficult to steer. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the power steering gear module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.updated 04/04/16*lj
The contact owns a 2012 ford focus. The contact stated that the power steering assist warning light was illuminated at start-up. The contact would restart the vehicle and the vehicle would resume normal operation. Recently, the contact stated that the vehicle would not resume normal operation after the warning light was illuminated and the vehicle was restarted. The contact stated that excessive force was needed to steer the vehicle once the warning light was illuminated. The vehicle was taken to be diagnosed and repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 128,000.consumer stated steering was replaced.
The chrome metallic trim on the steering wheel began peeling off around the edge. Pieces of sharp metal cut into my fingertips on a number of occasions.
I was driving on the interstate going 70mph and my power steering went out on the dash steering assist fault popped up on my dash. I fortunately was able to pull off the interstate with out a accident occurring. It was the scariest event that has ever happened to me and my children. This steering fault could have seriously injured my family or someone else. And their is no active recall but this is a common problem in the 2012 focus i see online. I have a invoice from firestone that it will be 2,531.50 to repair power steering rack and pinion assembly. Ford should be held responsible for this and putting my family and others in danger and the repair.
While driving down the highway the steering started to act weird.it would give a lot and go tight then give again.a lot of play in the wheel, when it was perfectly fine before.then after 30 seconds or so of this, the information light popped up and said "steering fault stop safely".i pulled over to side of road and stopped.then it turned red, locked the steering wheel and said "steering loss stop safety".now the car is stuck and i am on the side of the road calling a tow truck.it went to the mechanic who did something to get the car to work again, and 15 minutes of driving the car again this cycle repeated itself.it has happened to me 3 times as of the writing of this message.i am scared to get back in the car at this point as i have a newborn and don't want to risk it.i don't know what to do.i have to drive in order to get to work.
The contact owns a 2012 ford focus. The contact stated that while driving at 45 mph, the power steering malfunction light illuminated and the steering wheel became very hard to maneuver. The vehicle was taken to the dealer where it was determined that the power steering rack needed to be replaced but was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,255.
The contact owns a 2012 ford focus. While the contact's husband was driving 30 mph, the steering wheel became very difficult to turn. Also, "service steering now" and "advancetrac" were displayed. The vehicle was taken to larry h. Miller ford draper (11442 lone peak pkwy, draper, ut 84020, (801) 590-0561) where it was diagnosed that the steering needed to be repaired. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 117,000. The vin was not available.
On 3 occasions while driving down a side street with a speed limit of 35mph, a power steering assist fault notification appeared. On one occasion it prevented my brake pedal from engaging the brakes. The parking brake still worked. The vehicle has a 3rd party warranty through the dealer i bought it from, when taken to their mechanics it was stated that they could find no trace or cause of the issue and could not replicate.
I just bought my brand new 2012 ford focus less than 2 weeks ago. The first time i drove it on hwy in speeds excess of 60mph, i noticed it was very difficult to keep the car driving straight without constant adjustment to the steering wheel. Since it was storming that night, i assumed it was the wind knocking my little car around. I was very wrong. It happened every time after that...even on clear, sunny days. Several times i almost side-swiped cars in other lanes trying to maintain control of my car. This is extremely unsafe and i'm hoping a recall has been made on the steering issue. I'm taking the car in to the dealership today with printouts of numerous complaints for this exact issue.
Power steering failed as we were pulling into a shopping center and had to have the vehicle towed to the mechanic. It started by making a grinding noise and then the steering got very hard to turn so we had it towed. We are aware that this has been a big problem on the ford focus but neither nhtsa or ford has placed recall on this issue meanwhile focus drivers have been spending an average of $1500. To $2000. To repair the power steering rack and pinion. Shame on you both
While driving the vehicle the steering failed fortunately i was at my own street and finally got it home by getting my grandson to help me turn the wheels.took to aamoco they scanned for codes and updated the pcm/tcm.it broke again in 3 days.i was fortunate again i had not left my driveway.this is a safety issue if yo are on a freeway or other roadway where traffic is moving fast.this whole endeavor cost over $2000 to fix.i averted the danger but whose to say others my not.
The contact owns a 2012 ford focus. While the contact's son was driving 35 mph, the steering wheel failed and was difficult to turn. In addition, the power assist warning indicator illuminated. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 113,000.
Started car and steering wheel froze - power steering completely incapacitated.error notification displayed "steering assist fault." i turned the car off and when i restarted it was gone.this also happened a year ago and now again intermittently. This is a safety hazard that has been reported by many others. Ford needs to recall these models before a serious event happens.
The contact owns a 2012 ford focus. While driving 10 mph, the steering malfunction warning indicator illuminated and the power steering failed and the vehicle became difficult to turn. The vehicle was not taken to be diagnosed or repaired. The contact stated that an unknown local dealer scheduled a diagnostic test in the next 15 days. The contact was concerned that, due to her small stature, it would be unsafe to operate the vehicle. The vehicle was not repaired. The contact stated that the failure was intermittent. The contact attempted to contact ford motor company, but was unable to do so. The approximate failure mileage was 99,450.
I have had a steering assist default problem for with my 2012 focus. They recalled 2013-2018 focuses but not my year.when i would start it the steering assist default would show on my dash, it would beep and it was hard to turn the wheel. I was told by autonation ford the recall included every year of the system except mine and just to turn it off and back on again and this was working until last month. I went to a larry miller ford dealer and they wanted $2400 to replace it and confirmed my year got skipped on the recall. My 2012 focus has the same steering system and problem as the 2013-2018. My year was unlawfully cheated out of the recall! i have no power steering and have to drive with manual steering now! and i had to pay $145 on 10/21/2020 to find out it would cost me $2400 to fix it beacuse the recall wasn't good for my 2012 only 2013-2018!
I purchased the car used with 25,000 miles, shortly after the car began shuddering very badly and did not accelerate correctly. The problem progressed to a loud metal grinding noise, the clutch was deemed to be bad and replaced. Six months after the clutch failed again and was replaced and now a year later the clutch needs to be replaced again, making it the fourth clutch for a car with under 70,000 miles. Ford has extended the warranty so it is covered however the part is on back order for 4-6 weeks. Ford does not offer a replacement vehicle during this time. I do not feel safe driving this car with the transmission not working properly. This car also had the steering and suspension repaired within the first year of ownership.
The electrical power steering malfunction light will illuminate, when this happens this is a sudden complete loss of power steering making it impossible to steer vehicle. This occurred when the vehicle was in park stationary and also while in drive moving. It occasionally would happen. After the third or fourth time, the malfunction light remained illuminated and power steering loss remained despite try to restart car, this final time it did not shut off problem. Took vehicle into ford where i had to pay for a complete new steering rack and cbm. Cost $2,000 at ford dealership.
Was leaving my destination when the steering wheel locked and sensor light came on stating steering assist fault service required.brought car to gus machado ford of kendall was told needed new power steering gear and that i would have to pay $1778.81 to replace. After researching complaints about the 2012 ford focus, i could not believe how many consumers had the same problem.obviously there must be a defect in this particular part. Thank goodness i was not in the middle of driving when this occurred, i could have caused a fatal accident.this should really be investigated in order to avoid a fatal accident from happening.i have contacted ford with this issue to get my cost covered in order for them to repair it.apparently this is not under warranty.
The contact owns a 2012 ford focus. The contact stated that the vehicle experienced a loss of power steering and the power steering assist failure warning indicator illuminated. The vehicle was taken to the dealer, but the diagnostic results were not provided.the manufacturer was notified of the failure. The contact referenced nhtsa campaign number: 14v284000 (steering). The failure mileage was approximately 35,000.
Received "steering assist fault " and complete loss of power steering. I had just begun to drive out the driveway. Fortunately i did not make it onto the road.
Steering assist malfunction warning with loss of power steering. Happened at start up. Turned car off and restarted. The problem went away. The 4th time this happened, the power assist did not resume. Car now has no power steering at all.
Steering became very stiff, almost jerking at times, when turning. Feels like it takes a couple seconds for the steering to correct itself like there's a delay from turning the wheel to the car actually turning. Does it at low city driving speeds and on the highway. We drove it saturday, it was fine.it didn't get used sunday, and problem started on monday morning. When turning at low speeds there is also a grinding noise coming from behind the steering wheel. No warnings on dash, no incident to cause this. Vehicle has only 83,000 miles. Took it to the dealer and they said it's the steering gear and it will be over $1500 to fix. Money i don't have for a problem that shouldn't be happening on a car this new. I'm scared to drive it and can't afford to fix it so it sits in the driveway like a giant expensive paperweight.
A message comes on the dash saying steeeing assist malfunction.when this message comes on all power steering is lost.
Transmission shutters and slips and the power steering just shuts down at times, this is very dangerous. My wife was merging onto the interstate and the steering shuts down the engine still running. She has to shut the car off and start it again to get the power steering to work. This has happened around 10 times.
The power steering recently started failing on our 2012 ford focus intermittently.when this occurs the car is nearly impossible to move the steering wheel.online other owners report failures occurring at highway speeds without advance notice.this issue was also reported in the new york times in 2015 (https://www.nytimes.com/2015/12/25/automobiles/ford-focus-steering-problem-prompts-many-complaints-but-no-inquiry.html)our issue has only presented itself to date when starting the engine, with the ability to reset after turning off the car and then back on a few moments later.the repairs include removing the steering module element at a cost of roughly $3,000, more than half of the resale value of the car.ford does not have a recall on this device as of my interactions this week.
When i bought the car in september, 2015, within the first week i first saw the "steering assist fault - service required" message when i started my car. Turning the car off, then back on again, removed the message, and power steering worked fine. I would get this message once or twice a month, only when starting the car, and never while driving. Turning the car off then on again always resolved the issue. I mentioned it to the dealer when i brought it in for its first oil change. They said they didn't have the staff available on the weekend to fix it, that i'd need to make an appointment during the week to have it looked at. But the fact that it was only happening occasionally, it was driving ok and the issue was resolved when restarting the car, i was told it wasn't urgent and the next time i brought it in for service they would look at it. So in january, 2016, when i brought it in for service and i mentioned the issue, they looked for the error code but couldn't see it, so there was nothing to fix. I kept getting the steering assist fault message about once or twice a month, only when starting the car, and it would resolve when restarting the car. In august 2017 i brought my car to firestone for inspection, and i mentioned it then. They looked for the message but could not see the error code, so there was nothing to fix. 2 weeks later, september 2017, i started the car, got the message, turned the car off and on, and got the message again. I tried restarting my car 6-7 times, still no power steering. I drove a little, stopped, turned it off and on again, still no power steering. The dealer says it needs the steering gear replaced, and will cost $1700.00.
As of september 2, 2016, 3 times within past 2 weeks after starting vehicle get error message "steering assist fault" and there is no power steering. After turning off vehicle and restarting the error has been cleared. Concerned of total failure which looks to be ~$2000 to repair or failure while driving, on nhtsa webiste there are 254 steering complaints for 2012 focus, around 50 for 2013 focus and 50 for 2014 focus. There were 5 complaints for 2011 focus which is last model that did not have epas steering. Clearly there is a design problem with this epas steering system, am hoping ford does the right thing and recall this to alleviate unhappy customers and potential safety problem.
I've had my ford focus for 6 months. I've experienced recalls on the transmission which i have fixed. Now my steering assist fault light is on and my power steering went out completely while turning into my driveway. This is a major issue. I have noticed that other people have the same issue and many people have been in horrible accidents. What if this was to happen to me and my children? it wouldn't just affect our lives but also our loved ones. I would love to know if there is a recall on this or there is an ability to get my money back on the car.
The steering wheel became very hard to turn while driving. After the car was turned off, it was still the same. $2000 for repair. Came back from the shop with a dead battery. Another $180. Money i don't have. 76,000 miles at failure.
Lost steering control, warning light came on to bring vehicle in for service. Steering became very stiff.was passing an accident on the highway when this happened, scared me, was not sure what was happening.brought it in for service, found out i needed to replace mysteering rack and pinnon, electronic components, will cost me 3,400.00 (cdn). Warranty ran out one month prior.one month earlier my transmission seal went and now this, not very happy with ford at all.first new car i have bought and may be the last.
While driving car at approximately 45 mph while in a curve the steering assist quit working. It was very hard to steer.
The contact owns a 2012 ford focus. While driving various speeds, the vehicle stalled. Also, the vehicle hesitated and the steering wheel seized. The vehicle was taken to an independent mechanic where the contact was informed that the rack and pinion needed to be replaced. The vehicle was also taken to ford of murfreesboro (1550 nw broad st, murfreesboro, tn 37129, (615) 713-1436) for unknown repairs to the transmission. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 100,000.
The contact owns a 2012 ford focus. The contact stated that while driving approximately 20-25 mph, the steering wheel was stiff and difficult to be turned. The contact was able to drive to his residence. The vehicle was towed to the dealer and diagnosed as power steering failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000. The vin was unavailable.
The power steering just quits working and the steering wheel locks up while drive. We had to park the vehicle because it just isn't safe to drive, we are either going to get into a head on collision or drive off the road if we drive it like this. There is no check engine light, and ford won't fix it since it is past warranty, we only have 45,000 mile on this car, it should be safer than this.
The contact owns a 2012 ford focus. The contact stated that the power steering failed. While steering, the contact had to use excessive force to turn and the steering wheel seized frequently. The contact stated that "service steering" appeared on the instrument panel. The vehicle was taken to koons ford (2540 riva rd, annapolis, md 21401, (410) 224-2100) where it was diagnosed that a new power steering system needed to be installed. The vehicle was taken to a local mechanic and was in the process of being repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.
Electric steering gear out.$1650 dollars to replace at the dealership. This is an ongoing issue with ford's bad design of electronic steering. 150 plus complaints with crashes and deaths. This is my 20yo daughters car and thank god she wasn't driving it when it went out.basically a yard ornament now until we can afford to fix it. Still making the payments but no chance of driving the hazard to the road car.
Steering assist fault. This issues is covered under several other recalls. My car has 77kmiles and should not be having steeting issues. My car was in motion and the power steering went out. I had to have it towed home and now have to replace a 700$ part due to fords parts issues. Altering the media to this issue. Ford should be responsible for issues and repairs as this is no fault on the drivers parts. I will be taking this up further if this i not handled and covered under a recall.
I turned on the car (stationary) in my parking lot and a warning light came up on display stating "steering assist fault - service required." the steering wheel was difficult to move with car under 5 mph. I turned off the car and tried again. The warning light immediately came on again and same issue was observed. The car is currently inoperable as it can not be safely moved from a small parking spot.
Failure of theelectronic power assisted steering (epas).the system has to be replaced at a cost of$3k.the steering completely failed making driving not possible.the system has been going in an out of service.upon start up it would not work and then begin working a short time later.finally it has completely failed.the ford dealer says that although this is a known safety defect, it is not being recalled.
I have had this vehicle for three days (10-28-18) when the steering assist stopped working when it was started.the car was stationary and the message on the display said steering assist fault. When the car was turned off and restarted it was ok. This car has 71100 miles on it and was purchased as a first car for my son who is 17.
I started engine today and got notification that "steering assist" needs attention. I just recently took my car to dealer for recalls on door latches, windshield wiper motor, and transmission. They kept it 2 weeks and i had to pay $393.00 for repair of broken motor mount and wiring diagnostic because linkage to computer failed due to short. I have attached the dealer invoice for these services. On seeing problem with power steering assist i looked on internet and see that ford has issued recalls for motor mounts,steering assist problems, and faulty wiring issues on other ford models but not for the focus. I have not received recall info for the motor mount, steering assist problem, or wiring issues for my focus. Should they not be required to do so if they have issued recalls for other ford products with the same issues?
I have had transmission problems from day one.the car studded and stop from time to time.i almost got into an accident with my daughter when the car suddenly stopped on me because of faulty transmission.the radiator also went out.the steering gear locked up on me while i was driving and i almost had an accident with my kids in the car.
While driving the electric steering assistance fault code showed up. I lost the power steering on the vehicle. The wheel was extremely hard to steer. I was able to limp it home. If this my wife or daughter driving when this happened, i'm not sure if they could have been able to control the car. Doing a search on this issue i found multiple complaints file on this issue.this is a extreme safety issue that needs to be addressed by ford before someone is seriously hurt or killed if it hasn't happened already.
The contact owns a 2012 ford focus. While driving approximately 40 mph, the power steering ability seized and the power steering assist message remained illuminated. The vehicle was driven to an independent mechanic (joe miller modern garage in mankato, minnesota) where it was diagnosed that the power steering rack failed and needed replacement. The failure occurred on may 13, 2017, but went away after turning the vehicle on and off. The vehicle was not repaired. The manufacturer was not notified of the failure. The vin was unknown. The approximate failure mileage was 70,000.
While driving the car around a slight bend in the road at around 45 miles per hour, i began receiving notifications on my console saying hill assist start was not functioning and that i had a steering issue and to pull over safely. The vehicle had no power steering and was difficult to control on the road because the car wanted to swerve. It was also pulling to the right. After taking the car to the local garage they told me that it needed to go to a dealership to be repaired and that the parts are on back order. After speaking with a ford dealer in kane pennsylvania they notified me that it has happened in numerous other focuses and that it would $1600 to repair it.
My power steeringshut down without warning while stationary. Thank i was not turning in front of traffic and did not have a customer in my car.my employment is driving. Oh and just two days prior the transmission computer was replaced. It shut down withoutwarning . Stopped for gas came out and car would not start.
The power steering was lost and had to manually force the steering wheel to regain control. Error message came up on the dash, power steering failure.the power steering comes back after turning the car off and back on again.this has happened 4 times now, twice in the past week12/26/14.
The contact owns a 2012 ford focus. While driving at unknown speeds, the steering wheel seized and "power steering failed" appeared on the instrument panel. The vehicle was towed to van bortel ford, inc. (71 marsh rd, east rochester, ny 14445, (585) 586-4415) where it was diagnosed that the electric motor failed and the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 14,000.
The contact owns a 2012 ford focus. While driving approximately 30 mph, the power steering seized and the power steering warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering gear moduler needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The vin was unknown. The approximate failure mileage was 126,000. Updated 06/29/16*lj
On friday, 12/2/16, when pulling out of on-street parking space, warning "steering assist fault service required" came on, and i completely lost steering control.turned off car, then turned on again, with same warning.called ford dealer, was told they couldn't do anything till monday.had to call tow.after 20 minutes, i tried car again, and everything was fine. I am afraid to drive, especially if my steering goes out again.
This has happened 5 times and good thing it hasnā€™t happened while driving or that could cause a bad accident. The steering assist light has come on when iā€™m sitting in my driveway and start my car and when i turn the wheel it wonā€™t move itā€™s locked. So iā€™ve shut off my car and restart it and then the wheel will turn. I see this is a problem for many people this is definitely not safe and should be recalled.
The contact owns a 2012 ford focus. While the contact was turning into her neighborhood at 15 mph, the steering wheel seized. The power steering indicator flashed right before the failure. The manufacturer stated there was no recall and stated that the contact would have to pay to have the vehicle towed to holman ford maple shade (571 nj-38, maple shade township, nj 08052, (888) 722-6721). The vehicle had not yet been towed, diagnosed, or repaired. The failure mileage was 92,000.
In early 2017 i started experiencing issues with the electronic power steering. I would turn my car on some days and it would say power steering malfunction and there was no power steering making it impossible to turn the wheel and drive. Turning it off and back on (sometimes several times) would get rid of the error code and i would be able to drive it like normal. A month ago at 129,000 miles the power steering went out again, but this time it is out for good. No matter how many times i restart the car, the error code will not go away. The cost to repair is outrageous for a car that is not worth much due to the horrible reviews and unending problems that everyone is experiencing.on top of that, i have been dealing with the car shuddering constantly when i drive it. My transmission went completely out a year ago and the ford dealership replaced it under warranty. I was driving and the car wouldn't shift.i pulled over and i could not get it into reverse or any gear. A few months after it was fixed the shuddering began again while i was driving the car (same symptoms as last time before it completely went out), but ford says that the car is no longer under the mileage it needs for the recall replacement, so if it goes out again and i know it will in a matter of time, that will be another $2,500 to fix. With the numerous complaints on just the power steering issue and the consistency between reports, i do not understand why there has not been a recall. It is a safety issue.
1.power steering goes out at any given time, whether its initial crank or driving at any speeds. Itappears to occur more so in the warmer months of the year.2. Transmission slips, chatters, rollbacks while in gear, hesitation, delayed response.i have taken vehicle to dealership multiple times, they said they cant get the power steering to re-occur so there was nothing wrong with car! they said the transmission acts within their specs, as this is does come and go but appears 90-95% of the time. However i did receive an extended warranty out of no where for the transmission in which i heard they do nothing but clean oil off the clutch plate which will resolve nothing. My wife is 100lbs soaking wet and cannot control the vehicle in turns when the steering goes out. She has already blown out a tire on a curb due to not being able to correct the path of the vehicle in a turn.
Making a right hand turn in silver lake, ca when the power steering assist failure light came on.the steering wheel seemed to freeze.i was able to pull over but was definitely shaken as i almost hit several cars. I know that if my younger sister was driving she would not have known what to do.i turned the car off and restarted and was able to get home.after research and realizing this is a common problem with the 2012 focus not sure what to do and do not have the estimated $2,000 to repair.
My car had absolutely no warning signs of any steering issues. I drove to the tanning bed with no problem and when i came out and started my car the "service alert" came up saying "steering assist fault service required." my car had been stationary for maybe 20 minutes. I tried backing out of my parking spot and it was extremely difficult to turn the wheel. I was able to drive home- my arms were very sore by the time i pulled in the driveway. I called ford this morning to inquire about this issue and was advised it sounds like a leak in my steering system but the car is safe to drive. My biggest concern, aside from how much this is going to cost me, is that they said it was safe to drive?! if someone or something were to pull out in front of me or i needed to swerve out of the way for any reason it would literally be impossible to do so.
The first time, the power steering failed on my daughter's 2012 focus while traveling 70 mph down the interstate.i had to have the steering rack replaced at my expense since it was out of warranty and ford claimed there was no known issue with this.less than 10,000 miles later it has failed again, luckily this time the car was moving slowly on city streets, still ford claims there is not a problem with this.even after all the complaints and information flooding the internet about it and a class action law suit being filed, they still claim there is not a problem.sadly, it appears that since dead men tell no tales, the death quota has not been documented enough to require a recall.i have no doubt that if this failure happened on a rural road with sharp curves, an accident would be almost unavoidable.i have spoken with ford on multiple occasions regarding this and they continue to deny any problems with the focus, all the while recalling multiple other cars with the same steering assembly.
On march 13th, i was driving at approximately 55 miles per hour. All of the sudden i lost complete power in my car. The rpms revved up extremely high and i gained no power when pushing on the accelerator. I lost all speed in a matter of seconds and was forced to pull over. I was almost hit by another car as i was attempting to get out of the way. Steering became hard and it took more effort to break and slow the car. I turned the car off as soon as i came to rest. I attempted to restart the car and the car would not even turn over. I called a tow truck and had my car towed to ford. They had the car for 4 days and replaced the transmission control module (tcm). The part was covered under the emissions warranty according to ford. I was told the car was fixed and sent on my way. On march 24th the car broke down again. The car did the same thing as the first time and again almost caused a car accident in which serious injury could have resulted. I sat with the car turned off for approximately 5 minutes and then tried to restart the car. The car restarted on the 4th time. I called my local ford and asked if it was safe to attempt to drive over, they said it was. They have now had the car for one week and are unable to locate an issue. I was given a loaner vehicle which they have now demanded they get back. I been told the process of ford deciding what to do can take up to 2 months. I am no left with no car and ford is claiming no responsibility and providing no customer service. Ford needs to fix this issue and refund those affected.
The contact owns a 2012 ford focus. While driving 70 mph, the steering wheel became uncontrollable when making turns. There were no warning indicators illuminated. The vehicle was taken to gordie boucher ford of kenosha (8301 75th st, kenosha, wi 53142, (262) 697-0700) where it was diagnosed that the steering computer needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and did not assist. The failure mileage was 127,000. The vin was not available.
The contact owns a 2012 ford focus. The contact stated that the steering wheel seized and excessive force on the steering wheel was required in order to maneuver the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000. Updated 12/22/14*lj
The electric power steering quit working, making it almost impossible to steer.
My problem first started with the steering wheel locking up upon start of vehicle at random times.i could put the vehicle in forward or reverse and drive but the wheel wouldn't turn.i would turn the car off and on to get the wheel to finally start turning.after a few days of that, i started noticing problems with the steering at high speeds.while driving down the freeway i was having trouble maintaining a straight path. I would have to constantly make micro adjustments to correct my path.then i started noticing that at certain points while driving 65+ mph that my wheel would have spots that were difficult to turn. For example to merge from left lane to right lane would require excessive force and then would get easy again.this is not safe, it was snowing out and the jolt of the vehicle that results in my corrections caused me to slide and almost loose control at times.if a weaker person was driving the vehicle they might not be able to overcome the steering issues.i cant take the car on 55+ mph roads anymore because the steering is so bad i am constantly correcting and fighting the power steering.my car is currently in the ford shop and they said its a $1700 fix with no recall/warranty from ford.seems like there is an awful lot of issues with this steering system that all sound the similar.
When i start the car initially i can't turn the wheel of the car. I have to tug on it to get it to turn eventually. I'm afraid that i'll be driving in the power steering will go out. Also have been having troubles with the transmission slipping. They say my car has too many miles to qualify for the clutch recall that ford has put out. I don't see what this has to do with a malfunction saying i've had troubles with it since i bought this car. Both of these issues are safety issues. I have no money to replace this stuff. So i don't understand why ford won't work with people on this there needs to be a recall on the steering as i seen many others complaining about it. And they need to suck it up and take the expenditure of replacing all of these crutches that they have a recall on regardless of mileage. Sometimes my seatbelt comes loose after i clicked it. I have to latch it while trying to drive. I'm tired of this car. I'll never buy from ford again.i've been having problems with this car since i bought it. And have informed the dealership that we bought it from and they clean there is nothing wrong with it period after taking it too but it's going to cost me $3,000.
The contact owns a 2012 ford focus. While driving approximately 35 mph, the power steering assist malfunctioned and caused the steering wheel to become very difficult to turn in either direction. During the failure, the "steering fault" message displayed on the instrument panel. The failure was not diagnosed or repaired. The local dealer (san tan ford, 1429 e. Motorplex loop, gilbert, az) and the manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 117,000.
Driving my car a light came on and i had no power steering. It was so dangerous to be able to pull over. Come to find out there has been numerous service bulletins on this. I has no choice but to get rack and pinion fixed at the cost of $1495. Please do a recall this is very dangerous. I had my disable son in the car at 45 per hour,when the steering went please
On 2/25/16, after a severe rainstorm, i went to turn on my car and tried to turn on the wiper blades, but they would not come on.the next morning they did turn on.that afternoon, when starting my car, the wiper blades turned on without the control being activated.the blades continued to run even when the car was turned off and no keys were in the ignition.the only way to stop the blades was to disconnect the fuse from the box.this has happened twice when i was not aware of this and my car battery was dead when i went to start the car.i cannot use the wiper blades at this time as they will not turn off.according to ford motor co., this is not covered under the recall on the wiper blades since my car is out of warranty.i have had my car in the dealership to repair the defective clutch and it is still not repaired due to ford motor co not sending out the necessary parts in a timely manner.my car is shuddering and jerking when accelerating and changing gears on all types of roads.i have had this issue since i bought the car brandnew.the cruise control on my car works intermittently.when the battery is disconnected and then reconnected, the cruise will work for a few days.ford technicians could not diagnose the problem.this has been a problem for as long as i have had the car.
Electical power sterring malfunction. Power sterring failed while driving on highway. Was able to stop. But couldn't turn sterring wheel.
Stearing fault is displayed and electronic power assistance stopped working. It happened in the parking lot driving very slow.
Steering rack failure,vehicle is at 62,000 miles.daughter lost what we thought was power steering control while driving thru a somewhat busy suburban neighborhood road.upon driving to a safe place, it was harder to steer than the traditional old school non-power steering cars. Was$1800 to replace.
On at least five occasions the power steering has failed while driving at speeds greater than 45mph.just prior to the failure a warning light turns on.once the vehicle is parked and turned off then back on the power steering resumes normal operation.ford dealership recommends replacement of the steering system.seems to be very similar to a recall issue on other ford models
I just started to have and issue with a power steering malfunction on my 2012 car the wheel locked making difficult to move it or make it turn very dangerous issue that can cause a serious issue for the publics safetyford need to be accountable for this manufacture defect
Bought this used for my son's first car. Power steering went out while driving. Only 80000 miles on this car. This could have killed my innocent boy. Recall this before someone dies!!!
"steer assist fault" error message with total loss of power steering while driving, causing low speed impact into curb in neighborhood.this is a known power steering system failure and yet ford has failed its customers and continue to put them in danger and life's as risk.this is my 16year old daughter car and it is an absolute disgrace that this issue has significant documentation & complaints confirming this failure yet no recall & ford not taking responsibility for their products.it's extremely sad that it will probably take a humans life before this known power steering failure issue which causes drivers to lose all power steering capabilities!hey ford..don't expect a merry christmas from the [xxx] family!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
On 2/9/2015 approx. 4:00pm, my wife called me on my cell phone in a panic, clearly stressed.she said she almost was in an accident because the steering on her 2012 ford focus se hatchback locked up while she was driving about 50 mph and merging on a busy highway.she told me she got over and off the road with 0 steering.she said a sound came over the car as it happened and a message with steering assist fault service required. Upon arriving on scene, i restarted the car and got the same message and 0 power steering.i called ford service and was told to bring it in the next day.as i type this the car is still at the dealer.part to fix with labor $1,652 before tax on a part ford knows is defective.i did a search on the fault code that was displayed and i was taken aback from what i seen and read about this model year and car and the steering just going out without warning.ford acts like it is not a problematic or defective part, but how do you explain the same back-ordered parts to fix it.she was lucky she or no body else died yesterday.do the right thing and issue a recall on this obviously defective part.i have also seen that there is a class action lawsuit that was filed in 2014 in california.ford do the right thing!
Driving at night on county road approx 25-30 mph dry pavement went to turn the wheel of the car to follow the road and there was no response from the steering wheel or the brakes.car went off the road headed for a tree.went into ditch before steering became available again.in investigating this issue on my own prior to taking to dealer.i have found this to be an issue and even a noted investigation listed or awareness of the highway safety administration.i can tell you there was absolutely zero control of this car at that time.these cars are very dangerous on many levels as they have multiple defective parts. Just call jim o'neal in sellersburg indiana as they have all the records of showing they have almost rebuilt my entire car since i bought new in 2012.upon being evaluated and driven, with this occurring to thetechnician as well at jim o'neal ford, it was found that the entire steering component had failed and needed to be replaced.ford is aware of this concern as there have been 2 bulletins sent to their dealership service departments.documented in research if you look and also told to me verbally by [xxx] the service manager at jim o'neal ford.at no time in the many visits to the repair shop at ford has anyone mentioned the fact that this could possibly occur or has there been any preventive checks of the system.i really would like this investigated as i do see i am not the only one that has had this issue and was just lucky enough to have not had a serious accident with my children in the carduring this latest failure in this car. Ford should be held accountable for producing and not upholding their end of this car as people are being seriously injured.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 ford focus. While the vehicle was stopped, the power assist steering warning indicator illuminated and the power steering failed. The contact stated that the vehicle became difficult to maneuver. The vehicle was not diagnosed or repaired. Mcfarland ford sales inc (located at 151 portsmouth ave, exeter, nh 03833, (603) 772-5953) was contacted and an appointment was scheduled to have the vehicle diagnosed. The manufacturer was contacted and case number: cas-24090379 was provided. The approximate failure mileage was 100,000.
I started my car and began pulling out of my parking space when the car steering became very hard to steer, the car felt like it was going to stall out, and an error message came on that said "steering assist failure service required". I had not fully pulled out of my parking space, so i turned off the car and let it sit for a few minutes. I started the car again, and the message did not appear when i began driving the 2nd time. I am very scared that this could happen while i am driving on a busy road and cause an accident. I have seen several other ford cars being recalled due to this issue for the same year, but not the focus. I have also seen numerous complaints online for this same issue. This steering assist failure needs to be investigated and recalled for safety of 2012 ford focus drivers, their passengers, and other drivers on the road.
Upon starting my 2012 ford focus on two occasions in the past 2 months, my steering wheel would not turn. The "steering wheel assist: fault" message alerted on my steering wheel screen on both occasions. The car was parked on the street and upon turning the car on and seeing the message, i attempted to drive out of the parking spot and could only go straight or backwards. After finding multiple complaints online about my same issue, i took it to my local auto repair shop to diagnose the issue. The diagnosis code is u3000:49 - control module internal electronic failure, and the invoice/technician's opinion can be found in the uploaded file below.
The contact owns a 2012 ford focus. After the vehicle was shifted into the drive or reverse positions, the steering wheel failed and became difficult to maneuver. The power steering default warning message displayed. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 75,600. The vin was unavailable.
Sometimes when the car is started and you go to back up or even pull in to park the steering wheel locks up and does not allow you to turn it. The radio makes this horrible loud crackling noise and imposes a tremendous safety concern when you are driving down the road and the speakers cut on and off without you ever touching the stereo system, i feel for those who have sensitive hearing or even the elderly if it happens to them because it is horribly loud and even with the radio off it still pops and squeaks, also the canister purge i just spent 700 last year replacing fuel pump relay switch car just cut off going down the 4oad and would not start back up
The contact owns a 2012 ford focus. When the contact started the vehicle, the steering wheel seized. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 123,000.
The vehicle code steering assist fault service required showed up and my vehicle stopped working (would not turn) in the middle of a on coming parking lot on a hill, i understand there based to previous communication that the is a issue, will there be a recall for this , can the dealer help ,
Steering assist malfunction on ford focus 2012 model. This error would come up periodically over the last 6 months, but would go away when restarting the vehicle. Now the error comes on every time the vehicle is started. The power steering is completely out. Driven about 2000 miles since error first noticed. Mileage now 116,895.
Upon starting my vehicle i had a steering assist malfunction displayed on the dashboard.while driving it was as if i had no power steering and was unable to turn the steering wheel all the way right or left. I commuted 45 miles like this and upon start up the next morning the issue was gone.intermittent issue.
I was driving in the interstate going about 65 miles per hour with my child in the car my power steering went out a semi was right next to me and i almost went off the trying to keep from hitting it.
Entire power steering control module needs to be replaced. I've lost power steering multiple times almost causing a collision and now cannot cut the wheel to the right with losing power steering.
The contact owns a 2012 ford focus. While driving 35 mph, the steering wheel seized. The contact mentioned that the failure occurred twice. As a result, the contact lost control of the vehicle and crashed into the median. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was towed to ken grody ford carlsbad (5555 paseo del norte, carlsbad, ca 92008, (760) 438-9171), but the cause of the failure could not be determined because the power steering was operable once the vehicle was restarted at the dealer. The contact stated that the front driver's side tire was replaced. The manufacturer was not made aware of the failure. The failure mileage was 72,000.
Takata recall. I was leaving the store when my steering locked up out of nowhere. Luckily i was able to pull back into my parking spot and park, instead of my 7 year old and i driving on a busy road and crashing. I have seen 1000's of the same complaints from other drivers as well. This is very dangerous and will cause accidents for people driving and can not turn the wheel once it locks like myself. This needs to be recalled asap before lives are lost!
While driving, steering wheel assist malfunction light came on and made it difficult to control the steering.look online and there are recalls to other ford models, but not for the focus although there are numerous complaints about this happening and a serious car crash could happen because of it.
The contact owns a 2012 ford focus. While traveling approximately 30 mph, the power steering warning light illuminated and the steering wheel was extremely tight and difficult to turn. The vehicle was turned off and on to reset the computer due to the failure, but it progressed randomly. The manufacturer was notified of the failure. The approximate failure mileage was 79,000.
I started having a lot of issues with balance and the vehicle bouncing while driving. I replaced the inner and outer tie rods. Suddenly, on the way to get an alignment, i got a warning on my screen that stated ā€œsteering loss stop safelyā€¯. I was told by a mechanic that the electronic rack and pinion needed replaced. Doing research on this problem, i find that this is actually an extremely common issue with this year make and model. The vehicle had to be towed back to my residence costing me $125! if i had not been an experienced driver, this could have been a very deadly situation as i was traveling at 65mph at the time that i lost steering.
My 2012 ford focus sel has an issue where a yellow icon will come up on the dash then display another icon saying that there is a steering assist malfunction and that service is needed. The steering wheel will not move and literally takes all of your power to get it to move. After several times of turning the car on and off it will work but always comes up with that icon again. This has even happened while i was driving! this is a major safety issue! i am not trying to die while i drive my car down the road. Ford also replaced the transmission on my car about a year ago for a transmission recall after the car would shutter when going into first gear. Now, a year later the problem is happening again and just as bad. When my husband and i went to ford they said that the warranty was up and that they couldn't help me. It was either hit the road or pay $1,500 to replace it again! you're telling me that you put in a faulty replacement part and now expect me to pay out of my pocket to replace your mistake? that's hilarious!!when i turn left into my neighborhood while going across oncoming traffic, it's scary when my car shutters into first gear to the point where i stall in the middle of the road and almost get hit. Come on ford, get your stuff together! if you truly care about the safety of your customers like you say that you do, then protect us. Fix your mess and don't put dangerous cars on the road. Also, when people come back and say they are having problems that have even led to death again i say, fix the issue.
Randomly since we bought the car is 2014 power assist default would show up on the screen and then i would be left without power steering. I learned to pull over turn the car off and it would work normal again. Several times it happened in bad places that almost caused me to wreck. I have 3 small children and was always worried about it happening. I have ran into a ditch because of it but wasn't hurt. It will happen at any speed and down any road. On july 17, 2018 it did it but now it wont turn fix it when i turn the car off. So i'm guessing it has completely went out. I have called ford and told them about it. They said about 1 year ago there were no recalls. I told them i have read a lot of people have had this same problem with the same car.i called today to the dealership i bought it from and he said to bring it in. 109.00 just to check and see if it needs a computer reset which he said was probably the problem. I doubt iti asked how much that would be and he said we would talk when i got there. I have not went bc its gonna be hard to drive and i do not have the money to get it fixed. This should be a recall. They have recalled many others for the same exact problem why are they leaving the focus owners with a dangerous car? we have always bought fords. But i promise this is the last one we ever get. If they do not care about families safety they will get no more money from us
There was a power steering failure when backing out of parking spot. I was unable to turn the wheel, resulting in blocked traffic, and disruption to other drivers in the parking lot. Managed to drive car (in straight line, back to earlier parking space). Dealer indicated that there is a power steering issue that could impact safety (stranding the vehicle in parking lots or loss of control at speed).
Electronic rack and pinion failure after 91,000 miles. Making steering nearly impossible and nearly causing accident. Why was this not included in the other electronic power steering recalls from ford? everything i have seen is the rack is being exposed to too much heat and failing prematurely
Steering error code comes on more and more frequently. Today it froze up on my girl while she was driving and she could have been seriously injured. Ford and /or nhtsa needs to do something to get these death traps recalled. What's it going to take??
My wife was driving her little ford going through a corner and the power steering failed without warning and she nearly crashed!!she managed to limp it to the ford garage as i was out of town, where it was diagnosed that the epas had failed. The epas failure is rampant through a range of ford model vehicles and they don't give two hoots about our problem because there haven't been enough (what!!) failures to warrant a recall on the 2012 focus although its a known problem with this model and it is currently the reason for a class action law suit in california.their customer service doesn't even say "sorry" just that ford is offering no assistance.power steering should not go out on a 2012 vehicle with only 44000 miles on it. Steering gear replaced at a cost of $2009.00.
The contact owns a 2012 ford focus. While attempting to start the vehicle, the steering wheel seized and the steering assist warning indicator illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to nhtsa. The failure mileage was 80,000. The vin was invalid.
Went to leave to go to work on 3-5-2019 and i had no steering my car i have not had any issues since i've i this car i've had it for 3 years . We looked o utube to see what we could do to fix so i could go to work it took us 20 minutes to get it to unlock drive fine to work when i went to leave work at 4pm on 3-5-2019 it did it again it took me about 10 minutes this timeafter it unlocked i was still having a hard time with the steering at first but then it loosened upthis is a very serious issue that needs to addressed
When starting the car in the mornings, a warning message appears on the dashboard: "steering assist disabled". The wheel becomes very hard to turn and it is not safe to attempt to drive. Rather, i restart the car, and the message goes away. If this were to happen while i am driving, especially on the highway to get to school, it could result in a potential crash. This is very unsafe, and needs to be looked into.
The steering intermittently cuts out making it nearly impossible to steer.the steering went out while i was driving and i nearly hit another car.i was driving on a local city street when the issue occurred.the error steering assist fault, service required upon loss of steering control.upon research, i have determined that ford has recalled other cars within the same model year for the same issue.i am concerned that if this occurs again it could result in an accident causing damage to property and injuries to myself and others.
My car was driving perfectly fine, then out of nowhere i got an error saying my steering assist was messed up. I pulled into a parking lot because my steering wheel started to lock on the highway. I turned my car off, and when i turned it back on i got an error stating that there was a "steering loss" and to "stop safely." my steering wheel is completely locked out of nowhere and is unable to drive with virtually no warning or error message prior to today. I looked up to see if others have had this issue and there are hundreds of complaints about the ford focus with this exact issue. Ford has ignored this issue for years and needs to make a safety recall for an error that was made on their end instead of causing people to pay thousands out of pocket for an error that was made by the dealer.
Steering wheel is locking up at slow speeds. Electronic assisted power steering. Recently, had the transmission recall taken care of. Soon after the steering started locking up when i would leave a parking lot and has happened several times since.
Scraping noise coming from electronic steering component. Similar issues described on line.seems like a widespread problem.
The contact owns a 2012 ford focus. While driving various speeds, the steering malfunction warning indicator illuminated. The failure occurred more while driving at a lower speed. The contact stated that more force was needed to control the vehicle. The local dealer was contacted (legacy ford, 27225 southwest fwy, rosenberg, tx, 77471, 281-342-5611) and advised the contact to bring in the vehicle. The dealer referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the vehicle was not included in nhtsa campaign number: 15v340000 (steering). The failure mileage was approximately 100,000.
I have taken my car to ford multiple times saying my steering felt "tight" or i would have to jerk it back into turning because it would get "stuck" while turning. My steering also "freezes" in cold weather. My steering wheel won't move at all when temp dropped below 42 degrees. I would have to warm car up to get it to unfreeze. My steering totally stopped working 2 nights ago. No light came on, no codes, it just stopped turning. Luckily i was on my street going 25mph, but trying to get it to turn into my driveway was very hard. When i came to a stop i got a warning there is a steering failure and to stop safely. I now have a car in my driveway that i can't move because steering won't move. I have to go to ford again and see what they saw, then have it towed there. I have heard it is $1200 to fix. I don't have that kind of money. I am on ssdi, and only can work pt. I can't sell it because of negative equity, and no gap insurance. Ford, please recall this! someone is going to die. I use highway every day, and i could've serioulsy hurt strangers. This is the worst thing that can happen to a car.
I was turning my car (in motion) on a local street and my power steering assist stopped working completely, with my three year old in the back seat. I was unable to to make the turn adequately, and even pulled a muscle in my shoulder trying to force the steering wheel in the correct direction.
The contact owns a 2012 ford focus. When the vehicle was started, the steering wheel was difficult to operate. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
Steering power assist malfunction when i put key in ignition and attempted to exit a parking lot, vehicle very hard to turn steering wheel in either direction.
While backing out of the driveway the steering suddenly and without warning became very difficult to manage. Thinking that this was a temporary issue i attempted to drive the vehicle for a short distance but felt very unsafe to continue my trip and returned home.
The power steering on my 2012 ford focus goes out intermittently, once when i was driving, but then it came back on before i had a chance to stop. Usually it goes out as i begin to move my car away from its parking place. I have to shut the car off, restart it and hope the problem goes away. One time the problem didn't go away in spite of my stopping and restarting the car, and i had to drive it the rest of the way home without power steering. No fun.
On 2 seperate occassions when the car was started after hours of non use, the power steering failed. The indicator message in the car states no steering assist. The car could be manually steered with great difficulty.the car was in front of my house on a residential street, so it could be manuevered safely and parked.when taken to the ford dealership for service after the first event, no problem could be found. One week later, the problem recurred and was taken back for service again.
The power steering assist fault illuminated when i started my vehicle, along with no power steering when i would turn the wheel.restarted the vehicle multiple times with the same result.
The power steering electric assist failed when pulling into cross-traffic, narrowing avoiding broadside high-speed collusion. Have intermittantly expereinced power steering failure at vehicle start in the past, but never during vehicle operation in traffic. It is a known issue with several ford vehicles in the 2011-2013 range, but focus has been excluded from recalls addressing this issue.
When i start my car and get ready to drive off my steering wheel gets stuck and won't move. Itis starting to do it alot.
Takata recall i noticed that this vehicle "chugs" when it is sitting idle, and that sometimes it feels as if it wants to stall while idling. There is already a recall out for this issue but i have not been informed of it. It says that 10/22/2018 there was a recall for this issue. Onto the next issue, without warning my vehicle began to shake (this car is my daily driver) and then i began to hear whining whenever i would turn! help!
The contact owns a 2012 ford focus. While driving approximately 60 mph, the power steering warning indicator illuminated and the vehicle became difficult to maneuver. The vehicle was taken to matt bowers ford (located at 3724 veterans memorial blvd, metairie, la 70002, (504) 887-8410) where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 46,000.
The vehicle has had strange steering issues as follows.60mph light rain, road barely wet - vehicle starts moving around like in a 100mph cross wind, except there is no wind. Traction control comes on, vehicle nearly looses control. This was on straight road. Next5 mph dry, in parking lot, steering loss, warning of power assist steering failure. Stop car. Turned off and back on, all ok.next30mph, 1 minute after start up, driving on road, steering loss, warning of power assist steering failure. I was getting ready to make a turn. This could have caused an accident.nex60 mph dry road, no wind, vehicle starts moving all around like its again in a 100mph crosswind. This has happened numerous times.nextsearch of google shows this is a known issue and has been reported by several. This is a serious safety hazard that rivals stuck accelerators
This is about recall 18s32 fuel tank deformation recall i had this car in the dealership several times and my opinion this dealership is useless i run my vin on this site and shows this recall has not been fixedi also have another issue that seems is being looked at by fmcsa the steering fault and the steering going out i personally had a close call when the steering went out and almost caused a wreck
While pulling out into the hwy my car's dashboard gave a message that stated steering assist malfunction. My cars steering wheel became tight and hard to turn. I got my car to the side of the road and turned it off. When i turned the car back on the dash information stated that all systems were normal. I called the ford company where i purchased the car for the second time and was told that if it happened again to bring the car in. I currently live 70 miles from where i purchased my vehicle and i'm scared to drive it that far. I've had service with them before and i am not very happy with any of their service i want my car fixed properly and right so i won't be afraid to drive it. Please help.
On vehicle start up power steering is occasionally unresponsive. I have been able to restart the vehicle to try to correct the issue which has overcome the problem in the past.there are no warning signs on the dash that address this problem. Now the vehicle has lost all power steering and maybe unsafe to drive. I have notified my ford dealer with the problem, they said to have the car towed in for a $3000. Repair? this sure looks like a safety problem as no one can say if it is safe to drive with manual steering? what if i keep driving it as is? if i give the vehicle away can i or ford be held liable if someone is injured. The car now not worth the cost to repair. Somebody is going to get hurt and i thought ford was all about safety? i will be sure to let my friends and family know.
Lost power steering to vehicle, unable to drive due to safety concerns.transmission hesitates when driven or when gasing from a stop.
Started car and put it in gear to begin driving out of driveway. Got a message in the info system that said "steering assist fault" ( think that is what it said) the car had no power steering. Extremely hard to turn the wheel at all. Shut the car off and restarted. Same thing. Shut the car off and started it later in the day to take it to the dealer and the error was gone and the power steering was fine. Dealer said there were no codes to read. They could not reproduce the problem so nothing was done. Scared to drive an unsafe car.
The contact owns a 2012 ford focus. The contact stated that while driving at 50 mph, the steering wheel seized. The contact mentioned that the vehicle was restarted and functioned normally. The contact stated that the failure was periodically. The vehicle was not taken to a dealer or independent mechanic for a diagnostic test or repairs. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 250,000.
Steering and hill assist light came on when warming up the car. Went to leave the parking spot and the car was extremely hard to turn in both directions. Shutting the car off and re starting temporarily resolved the issue for a few days at first! but it came back and did the same thing. This occurred again while driving on highway 200 @80mph causing me to almost leave my lane and hit a mini van! the car has been parked for about 4 months now and only used for very short trips in town (1 mile or less!) this is a well known and documented issue that ford is refusing to issue a recall for! just another corporation not caring about their consumers! issue a recall already!
I was driving on one of our first trips (400 miles) in the winter of 2012 in south dakota interstate 90.there was snow and ice patches on the highway and the steering was easy to slightly turn one direction, but harder to slightly turn the other direction. Trucks and or wind always makes a car move and a person's steering makes a correction for this. This car's steering was easy one way and not as easy the other way.very difficult to drive this way.i have been driving vehicles for 60 years and never had this experience before.i took the car to the ford dealer and he said that ford did have some recalls on this steering behavior , but my car was not included.he did drive it and said it wasn't perfect, but okay as it was electronically made this way.i wrote a letter to ford motor company and they sent me back a letter telling me to work it out with the dealer.i guess they didn't understand my letter as i had already talked to the dealer and he couldn't do anything with it.i can only hope that we can trade it off before it causes an accident some day.probably not another ford!i also question why this steering behavior wasn't brought to the attention of the nhtsa?there were recalls before on this same problem.thanking you in advance for patience,i was driving.
Power steering doesn't immediately come one when car starts, the yellow information light appears, have to restart the car to get it on. This was the first week it started. It went out on a nasty curve going 55 mph and almost caused a major wreck and also on the interstate a few hours after that. I had to leave it set a while and restart it before i had power steering.this is very very dangerous!
While backing out of the driveway there was a complete loss of power steering along with a warning in the information center: "steering assist fault -service req'd".the vehicle was steered to the curb.after the car was turned off and back on, the power steering worked normally.the car was taken to a local ford dealer the next day to see if any computer codes were registered.no codes were found and the dealer had no advice on what caused the problem and whether or not it would recur.
The contact owns a 2012 ford focus. The contact stated the while driving at low speeds, the power steering became difficult to maneuver intermittently and excessive force was needed in order to control the vehicle. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 54,800.
On multiple occasions my 2012 ford focus got stuck in park and would not shift into drive.the steering wheel would not turn. The shift stick would not move from park back into drive. The electrical lights 'p n d s' turned off on the dash.when i pushed on the brake the car would not shift back into drive.last night it happened in the middle of rush hour traffic at a red light.i turned the car on and off several times.the dash board lights would come on , but 'p n d s' remained unlit and the car would not shift back into drive.after 4 or 5 times of turning car on and off and opening and closing the door (this affects dash board lights some how).the lights came back on and the car would allow me to shift back into drive while pushing on the brake.
Today twice the car steering wheel was hard to drive then when i pulled over, the light came on dashboard and said power steering assist failed service required. What if i was not able to pull over safely.
Car worked well yesterday. Turned it on today amber light and tone power assist steering need service. Power steering failed overnight. Car has about 41k miles on it, estimate for repair $2000+.
Power steering sporadically comes in and out---usually when the car is just started and we attempt to back out---the steering has no power.if this happens while driving at a higher speed----this could be bad.
The chrome trim on my steering wheel has begun to crack and flake off.i did not notice at first and had my finger run along it.the trim is cracked medal and is very sharp.i have not yet cut myself enough to draw blood but have stuck, stabbed, and caught my finger on it embedding a piece of chrome trim in my finger like a sliver.this is a widespread issue documented on multiple focus forums, and by other 2012+ ford focus owners.this seems to only be an issue that is on 2012+ se sport packages.this is very frustrating, it makes driving the car difficult because in my case it is right above my steering wheel mounted radio buttons and catches my hand easily.ford is doing nothing about this in my case and actually blaming me for it, but in other cases has both replaced other owners pieces and in some cases like mine done nothing.this is very dangerous as many people in the forums have stated they cut themselves good enough to bleed.one even said his wife now refuses to drive the car.ford refuses to fix this because it would require them to warranty an airbag since they decided to make the airbag and trim one piece.because of this myself and others will continue to cut our fingers, hopefully not very seriously.thank you for reading this.
Steering fault failure began as an intermittent problem at 55,000 miles.the issue commenced when the vehicle was in motion and presents a dangerous situation.steering the vehicle is difficult beyond description.now the problem is chronic, repair estimate from fair oaks ford in naperville, il was $2,400.00.based on the number of complaints to nhtsa and evident on a number of other sites this is not an isolated problem.ford should be compelled to issue a recall for safety reasons alone.
While out of town and attempting to reverse my vehicle in a parking lot, my power steering stopped working and my steering wheel locked up. I was unable to move the steering wheel and got a message saying "steering assist fault. Service required". Fortunately, i was able to turn off my vehicle and restart it without the error message coming back. While driving home on the highway that night, i felt the car was having difficulties while idling, felt it was about to stall several times and was extremely fearful that the steering would go out suddenly again. I took my vehicle into ford the next day and learned that the steering system needed replaced. The service manager said it was completely unsafe to drive home before a more than $1,700 repair and said the steering could go out at anytime. Due to several other recalls and issues with my transmission and other electrical components over the past five years, i contacted the corporate ford customer service and asked for a solution. They refused to assist me with any type of discount or financial assistance for the $1,200 part that should not be suddenly going out in a five year old vehicle. They also refused to take any ownership over the many, many recalls on my vehicle and my fears regarding the safety of the vehicle. Due to the other recalls that ford has had over steering concerns in recent years, i am extremely scared that my car is unsafe even after the repair due to several known problems in cars and parts that ford makes.
After starting 2012 ford focus start to pull out of parking spot and steering wheel locked up, could not turn right or left. Pulled forward and turned car off, was going to call tow but instead started car again and steering started working again. There needs to be a recall on this issue, what would have happened if i was driving and turning the corner in front of the local elementary school and the car hit students and the media found out nhtsa new about this problem all over the country along with ford's knowledge of this issue, it would be worst than the pinto gas tank issue. Please consider issuing a recall on this problem.
Power steering failure, no longer has power steering making it extremely difficult to manuer vehicle.
Power steering failure at startup.initially, this was intermittent and restarting the car would solve the issue.eventually, the power steering failed completely despite restarting the car.the power steering failed only on startup, not whendriving.
Started vehicle, put in reverse and began backing out of driveway. I immediately could tell something was wrong and my steering wheel lost all power steering. The dash lit up saying 'steering assist fault service required'.
Vehicle is a 2012 ford focus with only 46,000 miles.while starting to make a left turn from a stopped position the instrumentation panel showed a "steering assist fault" message and all power steering was lost.this nearly resulted in hitting another vehicle as i was not prepared for the steering to become completely manual, it was difficult at such a slow speed to turn the wheel. In speaking with ford this is a known issue, recall was issued for multiple vehicles and multiple years for the same issue but the focus was excluded.
Electronic steering failed car went into safety mode. This seems to happen alot why is there no recall for this was driving down the road and steering failed thankfully only going 35 or this could have been catastrophic
The contact owns a 2012 ford focus. The contact stated that while reversing, the steering wheel failed without warning and became hard to turn. The power steering warning light illuminated after the failure occurred. The vehicle was taken to the dealer to have a diagnostic performed. The vehicle was not repaired. The vin was not available. The manufacturer was made aware of the failure. The failure and current mileage was 41,000.
Steering beings to lock intermittently during driving, steering wheel locks during driving, steering wheel then becomes very hard to turn upon start up. I was driving on the freeway nearing a curve to exit when issue happened. This car cannot be operated without power steering for someone who is eldery, sick, even a normal person. The wheel just wont budge. I am trying to secure funds to pay out of pocket
The chrome trim on the steering wheel has begun to peel in multiple places. This was brought to my attention after some of the peeled areas lacerated my fingers while driving, causing me to abruptly pull my hand off of the steering wheel and swerve the vehicle. I attempted to grab the steering wheel again as my fingers were bleeding. Vehicle was in motion on the highway.
Drove my car to a destination and when leaving, i got in my car, started the engine and when trying to leave, my steering was extremely altered.tried to go in reverse thinking it may be in a rut.same issue, steering was next to impossible.turned car off to explore under the hood.no power steering fluid under the hood.after searching the owners manuel and looking on line sitting in 100 degree heat i attempted again and steering was fine. It has since happened again within a weeks time and all i can think of is what happens if it looses power steering while i'm on the freeway, or if i have my grand babies with, or in the middle of a turn?what if.... People have already lost their life.what's it going to take for ford to do the right thing.
Power steering fails while going down the road multiple times. Also sometimes when you start the vehicle the steering wheel is locked up for abou 30 seconds then excises to work.
Vehicle was stationary at the time. Steering assist warning check manual came on the dash and i was unable to turn the steering wheel. Luckily i was stopped. I turned the car off and back on and it worked. Kind of scared to drive it now though, what if that happens when i'm in motion????
Power steering failed around 75000 miles suddenly while driving. I let it be because it went away after turning the car on and off but since january 2018, the car has been permanently without power steering. Ford customer service was no help and only requested that i get a diagnostic that cost 100$. The diagnostic confirmed what i said - that the steering needed to be replaced and that it was not working. They estimated the repair at 2100$. This is a safety issue. If something were to run out in the road i would not be able to turn the wheel fast enough. Additionally, i don't drive others really anymore because i don't feel comfortable putting their safety at risk. This is a safety issue that ford needs to fix. I am a loyal customer and i wrote to ford execs (yes wrote because they would not give me a number) multiple times in the past few months. Their response was that nhtsa said it wasnt an issue so they aren't going to do anything.nhtsa needs to step up and require ford to remedy this issue. There are thousands of complains for this issue and there have been recalls made for the same issue in other ford models, so i am unable to understand how this has not been recalled for the 2012 ford focus. Its an embarrassment for ford and nhtsa and makes me and probably all of these other previously loyal customers not want to buy ford again. Take action. People and their safety are depending on you.
2012 ford focus has power steering assist fault that will not clear. After on-line research done, have seen that many owners have experienced same sue. Beyonc has 81000 miles on it. Vehicle exhibits issue immediately during starting and continues throughout driving. Used to be able to reset by turning car off and then on, however that no longer works. Ford has recalled other vehicles for same issue but not the focus.
Started car up ,steering locked up,turn car off,restart steering worked,car was stationary
I was driving back from the gym on 9/15/16 when i got an error on the dashboard saying "steering assist malfunction." at that time my focus was in motion on a city street at approximately 45 mph and approaching a turn that i needed to take. This was highly dangerous and impaired most of my ability to steer and almost caused an accident as i was trying to steer the turn. This is highly dangerous, and from hundreds of reviews online many 2012 ford focus owners are having the exact same issue. This is something that not only needs to be investigated, but need to be recalled for the safety of all ford focus drivers.
Randomly alerted to "steering assist malfunction" on start up or when first starting on drive. Seizing of steering to extreme difficulty in turning wheel making turn nearly impossible. If car turned off and restarted(between 1-3 times), code goes away and car returns to normal. This has been happening with increasing frequency though unable to predict.i own 2012 focus. 117,000 miles.i see similar complaints on nhsta website is this related to the 2011-2013 fusion recall?
Steer wheel assist shuts off at car engine start while parked in residence parking. Multiple restart at same location would not make the issue disappear.car cannot be operated as lack of steering power is an obvious safety hazard on the road.car has 36000 miles.
Was driving car and randomly a warning came up ' power steering assist fault service required'then power steering turned off. Turn car off turn back on fix the problem. Then problem came back and has not gone away. I have no power steering.radio has been acting strange since purchased car
A message of "steering assist malfunction" appears.lose power steering ..hard to drive.when you turn off the car and turn it back on it "fixes" itself and you can drive. Otherwise, very difficult to drive. Very hard to turn when driving.
Started car and steering assist fault came in, drove it to dealership was told 110$ just to diagnose it. From the looks of it same problem that everyone else is having, this should have been recalled
The contact owns a 2012 ford focus. While driving, the power steering locked up and the contact was unable to control the vehicle. There were no warning indicators illuminated. The vehicle was not able to be driven and was towed to a ford dealer, but was not repaired. The vin and failure mileage were unknown.
The contact owns a 2012 ford focus. While driving 40 mph, the steering wheel seized and the power steering failure signal illuminated. The manufacturer was made aware of the failure. There was no recall related to the power steering failure. The failure mileage was 86,000.
This is the second incident where the steering wheel locked up and the error message "power steering assist fault" appeared on the instrument panel. During this incident, i was driving the car through a parking lot at approx 10mph when the steering malfunction occurred.the first incident was approx 2 weeks prior to this but i had just started the vehicle in my driveway when the same symptoms occurred.in both cases, the steering wheel became extremely difficult to turn and the warning message appeared on the instrument panel.in both cases, the vehicle had to be shut off then restarted to get the steering working again.i took the car to a ford dealer for service and opened a case with ford motor company on this malfunction, but after being at the dealership over a week, they say they cannot find any issue.
Starting my car while parked, power steering malfunction indicated on dash, i would shut the car off and start it again and it would clear, however after multiple timesof this occurring it is constant. I am unable to drive my car and will have to payclose to $2000 for the repair.my car has 55000 miles!
Started up car and put transmission into reverse. Steering was very difficult. I was able to pull back into driveway. Error message indicated steering assist failure and that service was required. I shut off the car, restarted it, and the steering seemed back to normal.
The electronic rack and pinion failed when driving. The car started displaying a power steering assist error on the display. All power steering was lost and car nearing lost control and caused an accident. Speed was 55 mph on shug jordan. After diagnosing the issue, a replacement power steering unit needed to be installed. Ford made a defective part.
Vehicle was parked and when started displayed the epas warning/service required message.no injuries since the vehicle was parked, but had the system gone out at speed it might have been a different story.vehicle is driven by my 24 y/o son, and his generation have no experience driving w/o power steering.internet research has highlighted that this is a known issue, as well as a class action lawsuit filed against the manufacturer.early repair cost estimates put the dollar value between $1500 and $2000.
2012 ford focus se power steering failure light comes on. Fixed power steering hard top steer.so replaced steering gear, steering wheel sensor and reprogramming steering wheel. Also alignmentsteering wheel sensor assembly.told hard to get sensor and reprogram after repairs. Sop additional cost to fix.
I own a 2012 ford focus. While driving at varying speeds, the power steering failed and the steering wheel became extremely difficult to turn left or right. I have taken it in to a ford dealership for diagnostics this past week, however, they simply blew me off, stating that there was recall for the problem. I took the vehicle to my private mechanic yesterday and his diagnosis was that the electronic epas module within the power steering system failed. The vehicle has not been repaired. The failure mileage was approximately 66,000 miles. I have had the four tires replaced also yesterday and i got merely some relief from the stiff steering wheel when driving fast, as opposed to when i drive slowly. In fact, the steering stiffens completely when moving the vehicle from a parked position.
Power steering gets very stiff when starting car.was intermittent but recently more frequent.
Transmission was not shifting into gears, then the reverse went out..talked to 3 different ford dealers..asked about my warranty then said no recalls on this and out of warranty would be out of pocket..so i did have an outside warranty for repairs but they said nothing was covered..so i paid aamco to fix it..3500.00 and 2 months later i am at another aamaco (because of their warranty) the new aamaco place says transmission shot need a new one..about 5 grand..so..no we drove it back home and put her to pasture..i have all paperwork on all work done..and not done..but we travel for my husband's job..so my paperwork is home in tx..we are now in tn..for a few weeks.my car acted up badly , hot transmission, had to stop several times just to get it to the shop..also..would be great if it at least had a dip stick to check your fluids.also on first transmission work..we had to rent our motel room for 3 extra days waiting on the car repair to be completed. This after he had it a week already..i also have phone numbers and quotes from 2other people that would have worked on my car if they had the tools to work on a dual transmission.
The contact owns a 2012 ford focus. While driving various speeds, the power steering failed. The contact stated that the steering wheel became extremely difficult to turn left or right. In addition, when the failure began approximately one year ago, it could be corrected by restarting the vehicle. The contact stated that the failure has become progressively worse and the vehicle exhibited a complete loss of power steering ability while driving various speeds. Phil long ford in colorado springs, colorado diagnosed that the electronic epas module within the power steering failed. The vehicle was not repaired. The manufacturer was not made aware of the issue and stated that there was no recall on the vehicle. The failure mileage was approximately 82,000.
The contact owns a 2012 ford focus. While driving various speeds, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was coasted into a parking lot and the engine was powered off. The vehicle was restarted and the failure recurred. The vehicle was driven to the contact's residence without power steering. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact the vin was not included in a recall. The approximate failure mileage was 129,000.
I started my car and the steering wouldn't work any more without a hole lot of muscle power. The car was parked'.
After tcm recall replacement the steering would wander. By this i mean loose wheel at high speeds with tough spots. New tires and alignment have been done with no correction of this problem. Ford will not admit an issue and will only diagnose after i agree to pay them for doing so. Not going to happen.
Turned on the car and power steering had failed.
Power steering does not engage at start up.this has happened at least 4 times now over the last month; most recently this evening when i went to move it in the driveway (and only an hour after arriving home from a 40 minute commute).this has not yet happened while the vehicle is in motion, but it concerns me that it could.the steering wheel is nearly impossible to turn when this condition exists.
While driving steering fault service immediately and an exclamation mark appeared on the dashborad. At the same time the car would barely steer and i had a very hard time getting it off the road. I called for roadside assistance and they took it to the dealership.
While driving the vehichle the steering locks up and is very hard to steer to even get it off the road. The indicator in the car came on and warned of steering malfunction. Lost all power steeringin the middle of driving down the road multiple times. Had to turn vehicle off to see if it would help, did momentarily but continues to malfunction after driving it. I can no longer drive my vehicle because it is not safe to do so, nor can i let my teenage daughter drive it because of the risk it poses if it happens to her while she id driving. If it was her, she would propbably wreck, because she would not know what to do. Ford refuses to acknowledge that there is a problem......!!!!
The power steering has gone out on my vehicle and the repair cost is very high. Other vehicles were recalls for this exact issue and i don't understand why mine has not also been recalled. It went out while i was driving nearly causing me to crash.
Power steering does not engage at vehicle start.received an error about the power steering system.restart or wait a few seconds and it starts working.seems to only be at power on, but if happened while driving, would be a safety issue.has been happening for a few months, perhaps every 10th start.dealer wants to replace entire power steering system at a cost of $2500.
The contact owns a 2012 ford focus. The contact stated that the vehicle was taken to an independent mechanic for routine maintenance. The mechanic performed a diagnostic test and informed the contact that power steering module needed to be replaced. The traction control warning light was illuminated. Gengras ford (225 new britain ave, plainville, ct 06062, (860)793-8885) was contacted and an appointment was scheduled which was still pending. The manufacturer was not notified of the failure. The failure mileage was 61,091.
As i was backing out of a driveway my power steering failed.had to have my car towed.
On april 22 , 2017 while my daughter and her 5 years old child was drivingfrom a cheerleader meet in maryland to sterling virginia, she stopped to retrieved a snack pack out of the trunk, when she got back in and started the vehicle the vehicle steering seized up and the light came on she was luckily able to maneuver the vehicle back to sterling va goons dealership . The vehicle as been at the dealership for 25 days; ford motor co offered an x-pin to purchase a new vehicle which they tried to intimidate my daughter into buying. The vehicle is in my name and i have since retired and live in fl . The vehicle is at koons ford very arrogant bunch and today i received a call that they wanted their loaner back and that for me to make a decision right away and authorized the payments for repair he did not offer any coupons or breakdown of the same. I told him to call me back and that's where it is now. Ford know very well that there is a problem with the vehicle steering system and are playing games with people lives. Please address my name is [xxx] thanksinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 ford focus. The contact was driving 20 mph when the power steering function failed and the steering wheel seized abnormally. The vehicle was towed to the dealer who reprogrammed the computer. The contact stated that she no longer felt safe driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was 4,106 and the current mileage 4,160.
Power steering failed while driving new ford focus se, making it difficult to steer the car. Failure of steering was accompanied by "steering assist fault - service required" message in dash and warning chime.on restart of car, steering returns to normal operation and fault message no longer displays.this has occurred twice at random two weeks after purchase of car.
For a few weeks when starting the car and backing out of parking space the power steering (eps) does not immediately work. After a minute it engages and works. However, it currently is not working at all. I turned the car on and received the warning "steering assist fault" and then had to drive about 5 miles home on city streets with no power steering. It was very dangerous. My concern is the possibility of this happening while driving. It is a major safety concern.
Loss of power steering assist. Intermittent. Happens on start up a warning of a steering problem with no power steering. Lost power steering once when driving.
My daughter pulled out her parking space and was unable to turn the steering wheel. The steering wheel was beyond hard to turn for an adult male or female, suggesting that the problem was not a lack of power steering fluid but that the car's steering modules failed, while thecar was being driven.
While driving suddenly was unable to steer the car. Thre is no power steering. Luckily was traveling at a minimal spped. Had my daughter and 2 small grandchildren. Took car to local dealership where it was purchased paid to put the car on the computer and was told to take it to a ford dealership 45 minutes away. Was told the car was dangerous.
Driving on highway vehicle reported - electronic power-assisted steering failure.i lost power steering.on highway problem was manageable.it requires much more effort to steer and control car in city.
At 73,000 miles error code in dash read steering assist malfunction service needed. It is very difficult to steer my car. At 76,000 miles error code read engine too hot, stop safely and wait 8 minutes. Car shudders and high revs at low speeds and very loud engine noise. I hope that ford recalls these issues soon!!!
Steering has become stiff. The vehicle was taken to a dealership where technicians confirmed electronic power assisted steering (epas) corrosion was the root of the stiffness. However, ford customer care stated this repair would not be covered because the warranty has expired and that there are no customer satisfaction programs covering my vin.
The contact owned a 2012 ford focus. While driving approximately 30 mph, there was an abnormal noise and the steering seized. The contact crashed into a telephone pole. The driver's side air bag deployed. A police report was filed. The contact sustained injuries to the arms, a broken nose, and black eyes. Medical attention was required. The vehicle was towed to an independent mechanic. The vehicle was destroyed. The vin and failure mileage were not available. Updated 10/18/17*ljconsumer stated "i'd only had the car 3 weeks when the steering froze and the steering wheel would not move. It was going left when it hit the pole." no vin available. Updated 10/4/18
I started my car in the driveway and i was alerted to the message "steering assist fault, service required" and i was unable to steer my car out of the driveway, it was very hard to move the steering wheel, totally unsafe to drive. My car is out of warranty now. I'll have to pay a hefty $1000-$2000 for this repair. Ford should definitely recall the steering issue in the ford focus as there has been hundreds of complaints. It is so unfair to have customers pay this out of pocket when clearly it is a manufacturing defect and not at all caused by the actions of the driver. My 2012 ford focus has given me problem after problem in the 2 years i have had it. So frustrated and unhappy with this car.
The contact owns a 2012 ford focus. The contact stated that the power steering warning light illuminated continuously. Additionally, the steering wheel failed to turn after starting the vehicle. The vehicle was taken to a dealer where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000.
While backing out of a driveway the steering system failed, i rolled down a hill and into a wooded area. The system gave an indicator light of steering system failure and also the braking system did not engage. I lost complete control of the vehicle.
The contact owns a 2012 ford focus. While driving 25 mph, the power steering failed without warning. The contact stated that the vehicle became very difficult to maneuver. The vehicle was towed to an independent mechanic where it was diagnosed that the electronic power steering needed to be replaced. The vehicle was repaired. An unknown dealer and the manufacturer were notified of the failure. The approximate failure mileage was 65,000.
Received a message of power steering assistt failure then wheel would not turn and got very hard i was almost in an accident . It was in motion on the highway
A few days before incident the car developed a rubbing noise in the steering column and my fiance stated that the car was difficult to steer. Thinking it was a power steering issue - a service appointment was scheduled and i drove the car to the dealer after hours. The distance is approximately 13 miles. After about 10 miles the dash display indicated a yellow display stating "service steering system soon". I continued to dealership and arrived just before 7:00 pm. When i turned the car into a parking space near service the steering column locked and became immovable and car display stated a red warning box" total steering failure - stop safely" this is the condition the service manager found the next morning. The cause is a total failure of the electronic steering control module. The cost to replace this part is $2000 after which time the dealer can diagnose "any of the other three common causes of steering loss."
The contact owns a 2012 ford focus. While driving 5 mph, the steering malfunctioned. The vehice was diagnosed and repaired. The manufacturer was made aware of the issue. The failure mileage was 84,800.
Power steering: sometimes when i start my car an error message will say "power steering failure", and the power steering will not work. If i turn the car off, and then restart it within a few minutes it goes away. It started doing this within a month of when we bought it, and because the error isn't present when we take it to the dealership they tell me they can't do anything. I have complained multiple times to them, and they have done nothing. It has been doing this randomly for years now, and after bringing in my car to have the clutch looked at again (i've had it replaced 5 times now) it had the power steering error message show up and the techs were able to see that the car had no power steering along with the message. They told me i would have to replace the steering wheel column, and even though it has done this from the start i would have to pay for it.
The contact owns a 2012 ford focus. While driving approximately 5 mph, the steering wheel seized while making a left turn and the power steering assist warning indicator illuminated. The vehicle was turned off, restarted, and was able to drive properly. The failure recurred five times. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing of the failure. The manufacturer was notified and transferred the contact to nhtsa. The approximate failure mileage was 110,000.
Steering isn't working. I see that fusion has recall but can't find one for focus. This car has had so many issues and recalls. This steering issue seems to be a problem and should be on recall too.
Metal on airbag assembly/steering wheel cover cracking and peeling. Causing multiple finger lacerations while driving.
Steering wheel locked during driving. Unable to make turns. Power steering rack malfunctioned.
On friday, 06/08/2018 i lost my steering assist due to a "steering assist malfunction". I am able to steer the car but as a senior citizen i feel that i am putting my life, as well as others, at risk for a known defect that the ford motor company has known about for years, have recalled many of their model vehicles with the same "defect" except the ford focus. This is a dangeroussituation for everyone. Please get ford motor company to correct their intentional neglect of this matter.
The contact owns a 2012 ford focus. While driving 2 mph, the power steering seized without warning. The vehicle was taken to be repaired. The manufacturer was not made aware of the failure. The failure mileage was 35,000.
The contact owns a 2012 ford focus. While driving approximately 8 mph, the vehicle lost all power steering ability and the steering assist failure warning indicator illuminated. The vehicle was driven to the contact's residence. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 127,000.
Steering fault light and locked steering wheel - recurring in my driveway, unable to diagnose & fix - what if it happens on the freeway?
We recently purchased a 2012 ford focus hatchback for my 16 year old son. This morning, he started the vehicle and began driving away from the house. While doing so he was having difficulty maintaining control of the car due to the power steering being non-functioning. Fortunately i was sitting in the passenger seat and noticed he was struggling. He told me the steering wheel was very hard to turn. I instructed him to pull over but he couldn't turn the wheel hard enough so i asked that he just stop the car. At that time, we switched seats. Sure enough, the power steering was not functioning and the wheel was very difficult to turn. An amber colored warning light was illuminated on the dash. I was able to get the car back home to park it. After shutting it off and returning to check on it later and likely take it to the mechanic as i figured the power steering was completely out, i found that upon restart there was no issue. Since that time i have been conducting research and have found numerous complaints and concerns about the same problem with the same vehicle. Several persons have warned that this has happened to them while in motion, some of which at high speeds on the interstate. This is obviously incredibly concerning, particularly for younger, inexperienced drivers who may panic should this occur while in motion. According to complainant reports and the nhtsa website there is no current recall by ford for this issue and the particular model. Please help remedy this issue so the safety of drivers of this vehicle, particularly children, and those that share the road with them is ensured. Thank you.
On two occasions the vehicle stopped running while in motion.in incident 1, this occurred at highway speed (65 mph) and incident #2 in local traffic (15 mph).in both cases all power was lost including the acceleration, power steering, etc.after incident 1, the car restarted and driven to the dealer - extensive repairs were made "to the transmission" (per the dealer).in the second incident after dealer repairs after incident 1, the car completely stopped at highway speed and would not restart - towed to dealer.again loss of all power including acceleration, power steering, etc.after incident 2 the dealer replaced the "master control unit".while both incidents were covered by ford under the "drive train" original warranty i am concerned about the loss of power in two incidents separated by about one month.
Driving down the highway and my power steering in my 2012 ford focus went out completely almost cause me to crash was going 70 mph and bearly was able to get to the side of the road safely.
The contact owns a 2012 ford focus. When the vehicle was started, "electric power assist fault" and "service required" appeared on the message board. The vehicle was towed to perry ford of national city (2050 national city blvd, national city, ca 91950) where it was diagnosed that the electric power steering assist failed and needed replacement. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.
On july 13, 2017 my sister and i were on vacation and i pulled in to fill up with gas.got the gas, started the car and a message came up steering assist malfunction -see technician. Tried to drive the the car and it would not steer. No previous warning at all.car was steering great until then.had to have it towed. Was in a small town in pa. Without a ford dealer. Nearest ford dealer was half hr away and couldn't look at it for several days.we were 5 1/2 hrs from our home.had to call my son and brother to come and tow us home. It scares me to death to think what would have happened had i been driving on the highway.took it to my dealer and they said it was the steering rack and module assembly. Wanted to charge me $2300.00 but i complained and they finally charged me $1900.00.called ford but got no where with them.said it was a customer bill.does someone have to die before ford recalls this problem.
This happened twice within one hour. I pulled our of my company parking lot onto a busy highway and my power steering went completely out.on dash it read, "steering malfunction. Service needed." it was very difficult but i managed to pull over to the side. I turned the car off and sat for a few minutes. Hoping it was a fluke, i started the car up again and pulled onto the highway. I made it about two blocks before it happened again. I pulled over and had the car towed to a ford dealership. I am currently awaiting an explanation and a fix. My car also hesitated and shudders when at a stop and starting to go. The chrome is coming off of the steering wheel and is quite sharp. I bought this car used (it had been a rental). Afraid i may be stuck with a lemon.
Have seen 2 recalls for this vehicle involving the locks/latches,fuel problems, and steering wheel locked up twice today for no reason.
Received "steering assist malfunction" error on dashboard at start up. Power steering is not working and very hard to turn car. Took to dealership and they claim electronic steering mechanism and rack need to be replaced at a cost of $2300. Seems like a widespread and dangerous issue that is very common with this model, wonder why there isn't a recall?
The contact owns a 2012 ford focus. While driving 10 mph, the steering wheel became inoperable without warning. The failure occurred randomly. The vehicle was taken to a dealer where it was diagnosed that the rack and pinion failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 92,000.
Power steering failure at startup. Initially, this was intermittent and restarting the car would solve the issue. The power steering is failing while actually driving. The ridiculous part is i am one of over 700 complaints and nobody had required a recall to ford. This is ridiculous and this issue will cause more and more loss of life as it occurs more frequently. This should be a recall for sure. It is a obvious manufacturer defect.
The electric power steering unit is defective.my daughter was driving on the highway.it began making a grinding noise while driving and minutes later after pulling off the highway it started locking up where it would not turn.my daughter was able to jiggle it back and forth to make it steer into her works parking lot.steering failure light came on and said to safely stop.i had to trailer it a mechanic shop because it would not turn.mechanic and had to replace entire electric steering rack ($1947.74).
Steering assist malfunction light came on. Steering wheel automatically locked. Huge safety issue. Should be looked at immediately. This can cause multiple accidents and even lead to death.
My car's steering wheel got stuck with a notice saying "power steering assist fault". The first time the problem occurred the car was backing up, and the problem went away when i parked and restarted the car. The second time the problem stayed... The cost to fix the problem was estimated at about $2000 (parts and labor) at the dealership. The mileage was around 60,000 at the time.last week (08/12/2016, at about 72,000 miles), a warning came on about a door being open while i was parking. It was the one at the back on the driver's side. The door would not lock, so i tied it with a seatbelt to keep driving. Since then the car goes into panic mode now and then when i leave it locked, probably because the door moves and it feels like someone mechanically forced the latch open. I somehow feel lucky that none of the problems occurred while driving in traffic, but i am now concerned about something else failing (like a door flying open) in worse conditions.
I started my car and a warning light came on saying power steering assist was out.the car was very hard to steer.the next time i started car, the problem was gone.however, since then, the problem has returned and it is unsafe to this car drive in traffic.my research shows this is a commonanddangerous situation and needs to be corrected by ford on the 2012
:steering assist malfunction" error on dashboard at start up. Power steering is not working -- steering wheel is locked up. This happened 3 times at startup. Car has 79,399 miles. Took to dealership and they informed me that electronic steering gear mechanism and rack need to be replaced at a cost of $1,800 and alignment for $99.95. I agreed to have dealership do the work as i was too scared to drive the car. This seems like a widespread and dangerous issue that is very common with this model, why isn't there a recall?
The power steering system totally failed - i started my car and received an error message on the dash and had no power steering. Had to have my car towed to the ford dealer and spent $2,096.20 to have the power steering rack replaced and the new one programmed.
The contact owns a 2012 ford focus. While driving 10 mph, the steering wheel seized and was unable to turn. The contact called denny menholt ford (located at 50 ford ln, butte, mt 59701, (406) 494-6333) and was informed to schedule an appointment for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 124,000.
The contact owns a 2012 ford focus. While driving approximately 65 mph, the steering wheel seized and excessive force was required. The steering assist fault service required warning light illuminated. The contact managed to merge the vehicle to the emergency lane and shut off the vehicle. The vehicle was restarted, but the failure recurred multiple times on multiple occasions. The vehicle was taken to the dealer where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired.the manufacturer had not been notified of the failure. The approximate failure mileage was 41,000.
The contact owns a 2012 ford focus. While driving various speeds, the power steering failed without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.updated 01/31/17*lj
I started my car this morning to warm up, i live in maine, so after 10 minutes i want to go to work and my power steering was off , i couldn't turn the steering wheel easily like normal and the car was running. Good thing it didn't happened later tonight on hockey 🏒 practice with my son. It's very big safety issue. Please advise. Thanks.
The electrical steering system stopped working in this car. The steering wheel became very heavy feeling, and was very difficult to steer. The vehicle was in motion on a city street when this first started.
1 the power steering stops working and hard to steer2. The transmission shutters after getting it repaired for the third time
After a 30 mile drive, i stopped to fill my tank. When i restarted my vehicle, i received a warning that the power steering boost had failed. I checked under the hood and did not see any other problems. I was able to drive the car back to drop off my passenger, although the steering was extremely tight. After my friend left my car, the power steering came back and the issue has not recurred. I did some research on the internet and found at least 200 other instances of similar events, leading to a total failure, and a $1600 bill from ford for each occurrence. There is a tsb which exists for this issue, and there was a recall of other ford vehicles for similar problems. However, the focus was not included in the recall but it sounds like a similar issue which necessitated the recall of 600k vehicles in 2015. There are also plenty of articles from reputable sources, like the new york times, which also document this,
When starting vehicle steering would lock up and display error message of "steering assist fault needs service"
The contact owns a 2012 ford focus. While attempting to start the vehicle, a warning message "steering assist malfunction" suddenly displayed and the steering wheel could not be turned. The vehicle was towed to the dealer (auto ford in haverhall, ma) where it was diagnosed that the steering gear and steering rack and pinion were faulty. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000.
I have twice received an error when starting the car: "steering assist fault - service required" and i had no power steering whatsoever. The error was resolved both times by restarting the car, but i am very nervous that the fault will occur while the vehicle is in motion and will cause a crash. I've been seeing that this is a relatively common error in a range of ford vehicles around this model year and hope that a recall will be issued soon.
Three times the power steering has failed at vehicle start. Required turning car off and back on to resolve.
The contact owns a 2012 ford focus. The contacts stated that the steering wheel locked intermittently when attempting to start the vehicle. A warning message illuminated on the instrument panel stating, "steering assist failure". The contact was advised that the vehicle would have to be transported to the dealer with the error message. The manufacturer was not notified of the issue. The vin was unknown. The failure mileage was 60,000.
My power steering assist is completely malfunctioned very hard to steer. Very hard to turn and steer went out on me while i was at the stop sign in town.
Saturday morning went to the store. Got back in my car turn the car on put the car in reverse and all of a sudden the steering will got hard to turn. I check my dash and it said steering malfunction need assistance. Put the car back in drive and put the car back in the parking spot. Turn the car off turn it back on the steering went back to normal. Pull out of the park spot and as i put my foot on the gas pedal the steering malfunction need assistance went back on. Am concern for my safety and the safety of other as well.
63000 miles on car. Power steering rack needs replaced. 1800 dollars to fix.
Power steer assist system went out completely.i was driving and took a turn and the electric motor failed and cant steer the car at all.sitting in driveway undrivable.
One day i went to start my car up, and tried to turn my wheel and it wouldn't turn. Somebody was able to loosen it up for me that time. Two days after that i attempted the same thing and it wouldn't not loosen up at all. The wheel is extremely hard to turn. I've done a little research and seen that they have had this problem with a number of these models.
"steering wheel fault" hello, i have a problem, i have a 2012 ford focus and all of a sudden my steering wheel was hard to move and a light that said steering wheel fault .. I was driving and almost hit a tractor.. I was reading online and it said that there is alot of issue with this problem and i wanted to know if there was such recalls
The contact owns a 2012 ford focus. While driving 35 mph, the power steering failed to operate as intended. When the vehicle was turned off and restarted, the steering assist service fault warning indicator illuminated. The vehicle was not diagnosed or repaired. The contact stated that the failure was intermittent. The manufacturer was not notified of the failure. The approximate failure mileage was 81,000.
Lose power steering suddenly and without warning while in motion, causing increased effort needed for steering.
Power steering rack gone bad at 89,000 miles.
An alert comes up on the dash board claiming thatsteering assist fault service required. It is very difficult to drive although the faster i go the easier it is to steer' bit turns remain difficult this started happening in 2015, powering off the car would temporarily fix it. The issue was intermittent but is now very consistent and happening every time i drive the car.
The power steering in my car went out. While i was leaving work my car prompted the following message "steering fault assist" came on and my power steering went out. I was very fortunate to be on a straight residential road when this occurred. The steering gear in my car needed to be replaced. After doing further research i found that this is a common issue with ford cars. So much so that ford has recalled ford/lincoln midsize sedans for an identical issue (recall number: 19v632000). It is inexcusable that ford continuously ignores this issue for compact cars.
The car randomly looses power steering function and becomes very hard to steer, everything else seems fine. This can happen at any time but usually when first starting the car and can self resolve in a few seconds or not at all.this should be a recall. I'm pretty strong and a big guy and i still struggle to keep this thing on the road when it happens.
When operating the vehicle a sensor disables making the vehicle difficult to steer.once i pull over and shut the vehicle off for a period of time it resets and i am able to drive.this has occurred on several different locations, roads and during different weather.the vehicle is difficult to control when this happens and am lucky that it has not happened when the vehicle is at a high rate of speed.it has also happened when you first start the vehicle on several occasions but have been able to reset the system by restarting the vehicle.
My car told me driver steering malfunction and my steering wheel completely stopped working .
Takara recallthere is a "steering assist fault" message that comes randomly.the steering is really tough to move while driving, went to see if they had any safety recalls on it but there isn't. This has happened multiple times randomly while i was driving and is not very safe.
In june 2012, my daughter was driving and her front passenger tire exploded. This was the 3rd set of new tires we had placed on this vehicle (by 30,000 miles - averaging 10,000 miles per set of tires). Then in july 2012, she was driving home and started to skid. She was not able to recover from the skid and hit a tree head-on. The front of her car was destroyed. The tree centered her car and the front end looked like a volkswagen bug. The air bags did not deploy. We had this vehicle into the dealership 3 times for problems with the front end. Each time they said they could not find anything wrong with it. However, the driver and passengers could feel the car sway when riding it in. The vehicle was totaled by the insurance company ($17,000 check sent to ford) and we still owe $1700 that we have agreed to pay to ford to keep from ruining our credit. Thank god she was wearing a seat belt that actually worked -otherwise we would have had to plan our daughters funeral. We purchased this car because it was advertised as being a very safe car with the interior wrapped in air bags. Wrapping the interior with air bags does not help if they do not work. I have been buying ford automobiles for 30 years but, right now i am wondering how safe my ford f-150 is. We are now considering hiring an attorney.
I purchased this car used in 2016 for my 16 yr old daughter.in the month of june 2017 the power steering would intermittently go out and make it extremely difficult to turn.on july 11, the power steering completely failed and i took it to a local ford dealership in chesterfield, mo.the dealership communicated to me that they were not aware of power steering issues with this care which is quite disappointing since there is significant content on the internet for this issue.the diagnosis is faulty power steering assembly and will cost me $2200 to fix.i am disappointed ford is not taking this issue more seriously.i am lucky my daughter was not involved in an accident.
At approximately 70,000 miles, i had turned off my car to get gas.when i restarted the car, i received a power steering assist fault message.the power steering no longer operated.i could still steer the car, but it was extremely difficult. Multiple restarts did not resolve the problem.i took my car to the dealer, and they verified the issue.the dealer offered to replace the entire steering rack containing the electronic power steering module for $1700.
Car jumps from 2000 rpm to 7000 rpm immediately when wanting to go from 35 mph to 45 mph after being sluggish and almost hit another vehicle.at highway speed of 65, the car's power becomes so low it only goes 40 mph and had to put hazard lights on and get off highway.automatic transmission but have to put foot on brake and other foot on gas in city traffic on hill or it slides back to almost hit vehicle behind me.steering got so tight multiple times at 45 mph and all lights on panel came on and car stalled in middle of a major intersection and had to call police to ensure nobody hit my vehicle and direct other traffic.car shudders and vibrates and nothing wrong with tires, rims, brakes and alignment.
We have been having problems with the power steering failing twice on the highway and 3 times upon start up. This scared the life out of us on the highway. Fortunately traffic was lite and we safely make it across all traffic lanes to the shoulder. After restarting the car it operated normally? the internet noted similar events but no safety recalls. The most recent incident happened in my driveway. Upon starting the safety system indicated a (power steering assist failure). I had it towed to my mechanic and was told that the rack and pinion module had failed and the entire rack and pinion needed to be replaced at the tune of $2'500 dollars. I would make the assumption just the fact this happened driving at highway speeds would at least initiate an invesigation. This is 2012 vehicle and started while still under warranty but no fault code was ever presented to the repair technician there for apparently nothing could be repaired or replaced. I believe for safety reasons, and concern for others this should be looked into
Loss of steering at 55 mph on two lane highway. Crossed center line and hit by oncoming truck
Power steering completely went out. Error notification on dash says "steering assist fault." this was an intermittent problem for the last couple months that was fixed my turning the car off and restarting it. But it has completely gone off and it will not reset with turning the car off and on.replaced 80amp megafuse that others online said may be the issue, this did not correct the problem. My only other idea is that it is the power steering rack that everyone else online has needed replaced.
My car was parked. When i tried starting it up. The wheel locked and i received a message that stated "steering assist fault, service required". I tried to restart the car many time and the message continued to appear,
In april of this year i started the car from the garage and the power steering was not working as it was very difficult to turn the wheel,maneuver, and steer the car.i managed to get it to my local automotive repair shop where they assessed the situation. They found failure with the power steering control module. In order to fix it they needed to replace the electronic steering rack and pinion assembly which contains the steering module.this cost $3,377.56.i am filing this complaint in the hopes that it prompts a recall and that i may be eligible for some form of refund for this extraordinary failure and expense for a car that is not that old with low mileage.i kept the repair invoice with all the details but do not wish to post it as it contains my personal information.
Lost power steering. Received "steering assist fault" message. Vehicle can be driven, but complete power steering loss. Happened intermittently over last year, but usually righted itself upon vehicle restart. Last couple of months, the problem is constant... No power steering at all. Reading forums, it's obvious that this is a manufacturer problem, but still no recall issued. Would cost over $1800 to repair. Vehicle has a little over 92,000 miles. Other that this issue, great car.
The contact owns a 2012 ford focus. While driving at a low speed, the steering column seized without warning. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 67,000.
Electronic power steering assist fails intermittently typically upon starting of the vehicle.sometimes the problem goes away after several minutes of hard steering, other times turning off the ignition and then back on resets the issue.once it apparently happened to my son while operating the vehicle at highway speeds.very dangerous situation and ford needs to address it as a covered safety recall issue.
I was driving to work one more when my car dashboard lite up saying steering assistance service required. An at that point my power steering went out on me. I pulled over and turned the car off as steering became very hard. After turning my car off and back on the light went off and my steering was back to normal. Called the dealership who said at this point don't worry about if it happens again to bring it in. Well 5/14/15 rolls around and i'm leaving work get in my car an turn the car on the my dashboard lights up again with the same message and my steering is out again. Called the dealership they said to bring it in. I bring it in on 5/15/15 and they said that my power steering rack assembly needs to be replaced an since my warranty ran out that it isn't covered and they quoted me over a thousand dollars to fix it. I don't have that kind of money and to me since that is a saftey issue that is something ford should be fixing for free as that can cause me to get into an accident.
The contact owns a 2012 ford focus. While driving unknown speeds, the vehicle shuttered and the steering wheel was loose. Also, the power assist warning indicator illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 160,000.
Loss of power steering while driving, my speed was 60mph, no warning all of sudden i couldn't turn or maneuver the steering wheel. Very dangerous
Vehicle electronic steering control failed and power steering lost
1) while driving in city turn signals stopped working.never worked again after that.2) while driving in city and highway power steering goes out intermittently.shutting off vehicle and restarting generally fixes this issue.3) while driving in city vehicle stopped accelerating and gave notice to stop the vehicle as soon as safely possible as transmission is overheating.was stuck on side of road for 30 minutes after stopping vehicle and shutting off before could start and complete drive to work.afraid to drive vehicle now as the transmission had been having issues before that.clutch was replaced once already and is included in the ford transmission class action.
I started my car, backed it out of my driveway, went to go forward and the steering, quit, very stiff couldnt turn the steering wheel, so i turned the car off, then started it back up, and the steering was fine, a few days later this happened again at the gas station, then again in the subdivision could hardly turn the wheel to get back in the driveway. This car has 40000 miles on it, 1 owner, 1 driver.
The contact owns a 2012 ford focus. While idling at a stop sign, the power steering failed. There were no warning indicators illuminated. The vehicle was taken to the local dealer where it was diagnosed that the power steering assembly needed to be replaced. The manufacturer was contacted. The failure mileage was 99,050.
The power steering has been malfunctioning. It will malfunction while driving on the highway making it very hard to steer. This is very dangerous.
Steering assist malfunction, can't turn the steering wheel.
This is getting out of control how ford can sell cars with faults and bad parts and get away with it like the transmission issue and the issue with the steering fault that has the customer fork out over 2 grand because its all one unit but they did a recall on the fusion and a few others something tells me they also know about the focus mine is a 2012 less then 70 k on the car and have had in the dealership several times for both issues and they say nothing is wrongwe did a software flashmy guess they didn't even do that ..someone needs to step up and force a recall on the focus i'm having the code come up everyday just matter of time before i get in a wreck over the steering this has happened in motion twice and everyday parked before starting it takes several times turning the key off and on before fault goes away in the dash
On april 7th 2018 i started my 2012 ford focus and the steering wheel was locked solid the warning lights lite up stating electronic power steering assist failure. I turned the vehicle off and restarted it 3 times until it started working again. I went right to the dealer where i bought the vehicle. They claim there is no recall. I did some research find that there's been over 120 injuries and one death related to the power steering failure on these vehicles. This is happened to my vehicle now totaling 10 times and now i'm terrified to drive the vehicle which concerns of as i'm on the road the steering locks up when i get in a crash or accident. The nhtsa and ford know of this problem. This is a major issue that must be addressed.please helpi was stationary it's time and just hoping and praying this doesn't happen to me when i'm on the highway at 70 miles an hour like it has done to other people and have been injured.
The contact owns a 2012 ford focus. The contact stated that while parked he noticed the steering wheel became difficult to maneuver. The contact stated the power steering failed. The steering default warning light illuminated on the instrument panel. The failure occurred intermittently. The vehicle was taken to the dealer who was unable to diagnose the failure. The vehicle was not repaired. The vin was not available. The approximate failure mileage was 300.
The contact owns a 2012 ford focus. The contact stated that while attempting to reverse out a residential driveway, the power steering seized. The vehicle was taken to the dealer, where it was diagnosed that the transmission shift needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 118,000.
My 16-year-old daughter was driving the vehicle when it lost all power steering.fortunately, she was not moving at a high rate of speed and was able to drive the car home.the mechanic said that the steering system had completely failed and the cost to repair it would be $2,500.he said there are numerous complaints about ford's electric rack and pinion steering system, however they refuse to take responsibility.i called ford's customer service, and even though they were aware of the issues with the electric steering system, they would not cover the repair.i have owned 5 ford explorers and 1 ford car, but they could not care less.i will never buy a ford again.
When i went to drive my car out of the driveway the steering acted like it was locked. After trying multiple times of turning key on/off i finally called the mechanic to tow the vehicle to their shop. After a couple weeks of diagnosis it was determined it was the electric steering. Why have multiple other ford vehicles had a recall for this problem but not the focus?
The contact owns a 2012 ford focus. The contact stated while driving at an undisclosed speed, the steering wheel ceased, and the vehicle was difficult to steer. The contact pulled over and restarted the vehicle however, the steering wheel was locked. The vehicle was towed to the dealer and diagnosed as power steering motor failure. The dealer replaced the power steering rack. The manufacturer was made aware of the failure and referred the contact to the nhtsa for assistance. The failure mileage was 66,103.
The contact owns a 2012 ford focus. The contact stated that the power steering warning light was illuminated along with a loss of power steering. The contact contacted the dealer (sunland fordaddress: 15330 palmdale rd, victorville, ca 92392phone: (760) 241-7751) who was able to set an appointment 2 weeks out, however, the contact had not had the vehicle officially diagnosed. The vehicle was not repaired, the manufacturer was not made aware of the failure. The approximate failure mileage was 117,000.
The contact owns a 2012 ford focus. Within two weeks of purchasing the vehicle, it failed to start and the key was not recognized in the ignition. Also, the 6 speed automatic transmission failed to shift appropriately and the contact had to turn the vehicle off and back on due to the failure. There was also a sudden loss of eps and the steering assist fault warning indicator flashed. The vehicle became difficult to steer intermittently. The dealer (dave knapp ford lincoln, 500 wagner ave, greenville, oh 45331, (800) 717-3673) was unable to diagnose the cause of the failures. The vin was included in nhtsa campaign number: 16v643000 (latches/locks/linkages) and two manufacturer service campaigns (transmission clutch shudder/transmission input shaft seal - 14m01, transmission control module extended coverage). The failure mileage was not available. Parts distribution disconnect. Updated 08/03/17*lj
Starting in october 2017, my power steering failed while operating my car. The problem has started happening intermittent and unexpectedly. Sometimes, the issue occurs when turning on the car (before ever turning the steering wheel). Other times, it happens while driving (both times i was going straight and had to stop in the middle of the road).. Without powersteering, it makes it almost impossible to steer at higher speeds and is extremely dangerous. There are 75 unique complaints about this issue on this one website - http://m.carcomplaints.com/ford/focus/2012/steering/power_steering_failure.shtml
The electric power steering is starting to fail. It locks the steering wheel while the car is moving while the on my city street. Need to turn off engine and restart the car. Sometime the steering becomes difficult while driving at city speeds.this happen roughly 6 months ago but went away.
The contact owns a 2012 ford focus. While reversing, the steering wheel became difficult to turn. The failure was experienced several times. The vehicle was taken to the dealer where it was diagnosed that the steering rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The vin was not available. The approximate failure mileage was 34,200.
Complete electrical power assist failure.steering almost too difficult to operate.thankfully happened at low speed.
The power steering assist fails while driving at speed.it just cuts off and steering becomes extremely difficult.restarting the car seems to reset the psa and i can drive again.but this has happened 7-8 times over the past year.i've gone to the ford dealership 3 times, and each time they acknowledge the error, but cannot replicate it and they do not make any corrective repairs or action.they just expect me to drive off with the car with the underlying problem still in existence - and they're aware of the problem!and they do not appear to be researching it.this is my family car, and this is just irresponsible of ford.psa is not an optional feature that we can live without.we've been fortunate that these failures have occurred under 45mph and on mostly straight residential roads.what about highway speeds or at a sharp bend?will it take lives lost before they even begin to fix the problem?and google searches show that this is not an isolated problem and many others are given the shrug off.ford knows this is a problem, but are not addressing it properly.please help.
While driving on city street going home an error message displayed 'steering assist fault - service required'. The car became very difficult to steer.will be scheduling with mel hambelton ford to investigate the condition.
My transmission shutters very badly i have had it at the dealer in los lunas new mexico. It is still not fixed.my streering assist light came on and ihaveno power steering.after the last oil change to change oil light will not go off even after the reset procedures have been followed. The lighter does not work. O and to top it off i just got a recall letter something to do with electrical failure .but had nothing to do with the above problems. This is way many for a car of its agei am sure i have a lemon.what can be done?
Ford focus famous steering assist fault ,light on no steering and u3000 codes well im ase certified retired and ford is yanking customers and dealerships lie .for a brief moment you may aslo have a hidden code u140 ,running scan shows malfuntion light deactivated not sure if this is tied to reflashing ecm or some cover up i will find what was done .the code u3000 ford says differant after investigating the entire car grounds ,grounds to aluminum,some shield to protect the pscm what ,,,,that will be fixed my way it all comes to heat and voltage also many hours of searching and calling module builders mine was a u3300:53 deactivated period dead no good ,all the same and the units are on the fusions as well .i dealt with dealership just wipe my nose is all on and off the assist fail happened many times and as close as the pscm is to the hot ,hot pipe i can see heat and the pump poorly built .sitting in a parking lot for doctorand come out and assist stayed on no cycle would fix .anyone with mechanic skills download forscan run test but save your profile trust me also look up as built calibrations and may want look at etis.ford ....recalls that dealership failed to fix good luck
Purchased may 2019. Power steering goes out intermittently when driving and varied speeds also on startup. Sometimes it will come back after restart and sometimes not. Issue has started to become more frequent. Took to local dealer 7/24/19 for recall 18s32 in which pcm was updated also transmission control module was checked but no work done.dealer said there were no other recalls or tsb's.this morning when started had no power steering for 10 seconds then kicked in. I called ford customer service at 866-436-7332 twice and went through the menus to be placed on hold for 20 minutes before i was disconnected. Only a matter of time until an accident will happen, let us pray no one is injured or killed due to this known issue.
While driving and making a left turn in front of oncoming traffic the power steering went out making it extremely difficult to steer.
I drove to the library with my baby, and parked. When i came out i started the car, and the steering wheel seemed to be stuck and difficult to turn. I was able with great effort to drive home, and i am going to be taking it in to the ford dealership tomorrow. I have already had problems with the transmission stalling at lower gears, and also problems with the radio not recognizing usb drives. The siding along the doors just comes right off, and started tearing within a few weeks of buying it. I've had some of it replaced, but the dealership wouldn't do it. The seat belt on the driver's side gets stuck inside the clip, and i have to struggle quite a bit sometimes to take off my seat-belt.the air deflector came right off one day, and the dealership tried to charge me $150 to replace that piece of plastic. This car seems to be really cheaply made, and the dealerships are all pretty crooked if you ask me.
Power steering quit and driving was almost impossible for a few blocks.power steering then came back intermittently.manual said to shut vehicle off for 10 seconds and re-start.that worked for a few weeks and now steering is going out all the time for a few seconds at a time.
My complaint involves the power steering gear that needed to be replaced in my 2012 ford focus.the power steering would fail while parked and driving which put me into a couple very dangerous situations while driving.i am requesting a recall by ford of the power steering gear.
Chrome steering wheel trim began to peel off. Cut my finger a few different times to where i was bleeding.
The steering locked up while making a turn this could be dangerous and cause serious injury or death.....i have no power assisted steering
The contact owns a 2012 ford focus. The contact stated that the vehicle experienced a loss of power steering. The contact stated that the power steering warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the power rack assembly and power steering motor were defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 79,749.
The contact owns a 2012 ford focus. While driving 55 mph, the steering failed and the steering assist malfunction warning indicator illuminated. The vehicle was taken to spradley ford (located at 2828 u.s. 50 pueblo, co 81088 719-545-0192) where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered no further assistance. The failure mileage was 60,258.
Electronic power steering failure, out of warranty, ford wants 1800 dollars to try to fix.car has sat in garage for over a year undrivable.
The vehicle was parked. I started it up and backed out of the parking space. I shifted into drive and began moving forward. After going approximately 20 feet the "i" sign illuminated on the instrument panel and the message "steering malfunction, needs service" came on, along with the alarm jingle. I tried to steer the car out of the middle of the drive lane and managed to get it over to the side, but the steering was practically frozen. I turned off the ignition and looked for any obvious signs of trouble, but could find none. After reading through the owner's manual and checking the engine compartment, i restarted the car (about 20 minutes after i shut it off) and no warning sign came on. I test drove it in the parking lot for a minute to see if the steering would function properly and then drove home and experienced no further problems. I took it to the ford autoway dealership for inspection and they diagnosed the problem as stemming from an abs "corrupted" program. They told me the epas gets it power through the abs. They rebooted the abs program and i've had no further problems.
After starting the car and starting to back out of a parking place, the audible notification came on and the dash board displayed a message saying "steering assist fault".after that the steering felt like there was no power steering at all
The electronic power assisted steering (dpas) system on my 2012 ford focushas failed. The vehicle is un-drivable absent extreme force. Emergencymaneuvers are out of the question. The vehicle is utterly unsafe to operate.restarting the vehicle and resetting the ecu have no effect. The failure occurred when starting the vehicle (stationary). Luckily it didn't fail while driving.
I had been having issues with my car losing power when accelerating and shuddering really badly. A month before the recall letter cam out for the tcm (transmission control module) i took it to the dealership where i bought the car from and they told me it was normal for the car. After i got the recall letter i went back for a free diagnostic and informed them of the warning light that was often appearing that said "steering assist fault service required". They said it would be a separate $145 to diagnosis that problem. After taking nearly 4 months to get the part in my car wasn't able to shift out of 1st gear driving home one night from work so i had to find another dealership to take it to. They were able to replace the recalled parts with in 1 week and the same issue with the steering that i had described to the previous dealership i also informed them about. When i went to pick up my car they told me i shouldn't have that same problem with the message "steering assist fault service require" and the steering wheel locking up. 3 weeks after getting my car back one night my husband and i got in the car to drive to a restaurant and could even leave the parking lot because the same message appear and my cars power steering is now just completely out. Before it would correct itself after i turned the car off but now its just stuck and i can't drive my car. Ford corporate basically told me since there isn't a recall it isn't their problem. And the dealership told me they would tow it and run a diagnostic and if it isn't related to the recall repair i'm responsible to the cost of towing and repair. Online this repair appears to be $2,000ish dollars and i don't have that. So basically ford told me i was sol....
Sudden loss of power steering. Electronic power steering failure while driving.
I had this car about four years i put a two new battery, new start, new radio, new radiator, thermostat the arms and rod replace now i got the steering assist fault going on in my car i get wired put money on to it !
The contact owns a 2012 ford focus. While starting the vehicle, the steering wheel became difficult to turn. There were no warning indicators illuminated. The vehicle was towed to the local dealer (gosch ford escondido, 1717 auto park way, escondido, ca 92029, (760) 745-3361) where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to nhtsa. The failure mileage was 67,000.
While driving the car going into a turn the power steering went out. I could not turn the wheel. Almost had an accident. When driving the car and you stop the car stalls. You can start the car go to where you want to go and when you get back in the car it doesn't start.
Steering system completely failed. Driver could not turn car to the right. Car has only 45,000 miles. Could have resulted in serious accident if operating at higher speed. When i brought the car into ford they told me the "steering rack" was on back order, which leads one to believe this is a common issue! ford needs to recall this issue immediately before it leads to death.
Electronic power steering assist failures. Several times over the past four months my wife and i started the car and there was no power steering. The car was undrivable and warning on the dash indicated steering failure. Sometimes two or more restarts were required before the warning went off and the power steering returned.although it hasn't happened yet while driving the car. My research on this failure showed that its highly possible that it could happen while driving and cause injury or death. Farther research shows that repairs could cost as much as$2,200.00
The contact owns a 2012 ford focus. While driving 25 mph, the steering failed and a "steering assist failed" message displayed. The contact pulled over and turned off the vehicle. When the vehicle was restarted, the steering returned to normal. The vehicle was not diagnosed nor repaired. The approximate failuremileage was 72,000.
Power steering gear.my college student had the check steering message.we took car to dealership.they explained that the steering gear needed to be replaced and it would cost $1900.this is the same problem with their new electronic power steering that resulted in recalls on the fusion, taurus, and mlzs but the focus is not recalled.i declined the repair and took it a local shop i use.they told me that they can't get the part because......ford is purchasing every last one.there is a 2-3 month wait for the backorder.they also told that the part comes with a 15% surcharge so any saving that i would get not servicing at the ford dealership would be lost as their price was also $1900.i did call in my complaint to ford customer service and have a case number which i have yet to receive any response, that was 48 hours ago.the repair is approximately 40% of the net value of the car.for a problem that nhtsa dinged them on for the same system in other models.this is wrong.as an owner of an f150, lincoln town car, and the focus and a loyal ford motor company customer, i am questioning my decision making!!!
Start up the cal: power assist failure (or the like) which i can restart the car and it goes away, this has been recalled on other fords, but not mine.
Power steering assist fault warning..results in loss of power steeringdealer had to change complete steering rack told us it could happen again since it is same rack that was faulty.ford has not made changes to this system or ordered a recall
While driving down the freeway at 60 mph the inspection light came on and a message stating the power assist has faulted and requires maintenance.when i attempted to pull off at the next off ramp the car was extremely difficult to maneuver and i almost went of the side of the ramp.i had to struggle to get the car home.
Car gives a code that steering assist has failed when starting car.sometimes would reset if key turned off and turned back on. This started while under warranty but ford's techs claimed there was no problem, despite technical service bulletins on the problem.car will start, but won't steer.problem was brought to attention of ford dealer when car was still under warranty, but they have ignored the problem.
On way to local store power steering went out. Having to steer with much effort. Stopped andtried to turn ignition off several times and restart, but did not work. It initially went out while in motion on way to store after accelerating from stop sign.noticed it when i had to make a right turn at next corner.and panel warning light came on.
Was driving with my mom when all of a sudden her power steering gave out and it was incredibility hard for her to steer. I took over and drove home now i drove vehicles with out power steering before but this was by far the toughest steering vehicle i drove. It was completely dangerous and irresponsible of ford to not address the issue as of yet. Thankfully i was with my mom that day and nothing worse happened but it could have ended alot worse.
Power steering fault has been coming on and off for several months. An engine restart normally resets light. On october 23, 2018, the power steering light came on while in motion and completely disable my ability to control the car. The vehicle is now park and cannot be driven.
Power assist steering fault comes and goes, as well as steering. This is extremely dangerous, needs to be addressed.
Son returning to college noticed steering was becoming difficult to turn. Called me and i had him pull over and check his tires. Nothing identified. But when he tried to get back on the interstate the steering failed and he ran off into a grassy area. He again checked everything under the hood and under the car to try and determine what was wrong. When he restarted the car he received a warning light stating steering failure service required. Car was towed to dealership. Complete electronic steering module replacement required. $3000. A little searching found hundreds of complaints related to electronic steering failures on the focus. Some ford models have been recalled for the exact same issue. Why is the focus been left off of these identical failure recalls? do people have to die to get ford to do the right thing?
I have a 2012 ford focus sel, which i purchased used, from a ford dealership in october 2013. Approximately 1 month ago (early may 2015), upon turning on my vehicle, my steering wheel would not move and would say something like "power assist steering fault." i would have to turn of my car and turn it back on in order for the steering to begin working. This became more and more frequent as the month went on (sometimes having to turn my car off an on 2-4 times for it to begin working). On may 26, 2015 i went to turn my car on and my electric power steering completely quit working. I would like to mention that twice my electric power steering shut off when i was driving, but both times i was driving at low speed, so i able to stop the car quickly to fix the problem (turn it off and back on). My car has already been given an extended warranty as the result of a problem with the transmission control module, so i cannot rule out that this problem is not a defect as well (especially with all the other ford recalls for the eps shutting off).
The contact owns a 2012 ford focus. The contact stated while attempting to reverse out of a parking space, the steering wheel ceased. The contact was unaware if there was a warning light illuminated. The contact cruised slowly in reverse out of the parking space but continued experiencing the failure while she drove to the used car dealer. The contact stated that the used car dealer took the vehicle to the local dealer and the local dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was approximately 130,000.
Steering wheel lock up on me while i was drive and been locked up for some days now and it is hard to turn the wheel and dont have the money fix it had the car for about a year now this just a shame.
The contact owns a 2012 ford focus. While driving approximately 5 mph, the steering wheel seized and excessive force was required to maneuver the vehicle. The hydraulic steering warning indicator illuminated. The contact had to shut off the vehicle and restart it in order to stop the failure. The failure occurred multiple times. The dealer stated that the steering column needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 78,500.
The power assisting wheel steering has malfunction and leads to very difficult wheel turning. It increase the risk of accident when the malfunction was suddenly happens when driving on road.ford franchise dealer store has verified that this issue happens on 2012-2014 ford fusion and focus and the issue happens without car being hit or involved in any accident.ford has already announced recalls for 2011-2014 escape, explorer, and mariner for power steering defect. I have experienced the exact same situation described for those recalls. Therefore focus should be ianother model of ford vehicles that needs investigation for power steering defect and be recalled for repair.more complaints from focus ownersonline: http://m.carcomplaints.com/ford/focus/2012/steering/power_steering_failure.shtml
Car is shuddering, vibrating, rolling backwards on inclines, stuttering bad gas mileage at low speeds between 0 and 20 miles per hour.the car has been in 4 times to the dealer beginning on 5/3/12 through 11/14/13 it has been reprogrammed 3 times and a new transmission replaced it which has solved the problem temporarily but starts happening again.when driving in or pulling out into traffic because the car either hesitates so bad or just wont move for a few seconds. Needless to say there have been many close calls.the dealer has been proactive in working with me however this is not a dealer issue this is a manufacturers issues.
The contact owns a 2012 ford focus. While driving approximately 10 mph, the steering assist warning indicator illuminated and the steering wheel became difficult to steer. The vehicle was taken to szott ford (8800 e holly rd, holly, mi 48442, phone: (248) 634-4411) where it was diagnosed that the rack and pinion failed and needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer provided case number: cas13724060. No further assistance was offered. The approximate failure mileage was 90,700. Updated 9/18/18
With increasing frequency the power steering fails at startup.i turn the car off and back on again, seems to be a quick fix, but i worry something is actually broken.
I was driving on the freeway when the power steering system failed. The dash light came on with power steering assist fault. The car is very difficult to steer and created a safety issue failing on the freeway.
Driving on freeway and my steering wheel locked on me. Almost caused an accident. Luckily a tow driver was by me and he was able to steer traffic away from me and he helped me move my car to safety.
My 17 year old daughter was driving to basketball and all of the sudden she lost all power steering n it all locked up. Thank gosh she was on a straight a way.i looked up to see if there any recalls n there's not. I have called ford 1800-392-3673they said thy hv no complaints . I told them all the ones i saw on this sight but thy said they need anyone that has had this problem to call ford directly1-800-392-3673 then hopefully thy will put a recall . So please everyone call ford n complain about the lost of power steering so we can save lives. Thank you
As i was turning out of a store into traffic, the power steering went out....power assist fault came up on computer screen....steering became very difficult turn....once i got off the road i turned the car off and then on again and the steering returned....i took the car to a dealership and they said they fixed it per ssm 21987 code.one week later it happened again, twice within 6 miles....first time i was backing up and the second time i was driving around 40 miles per hour....it appears this can happen at anytime and in any gear....i called dealership and immediately had it towed to their shop...present mileage 2076 miles....i'll see what they have to say this time....i fear this could be a very dangerous situation if it continues.
The contact owns a 2012 ford focus. While backing out of a parking space, the steering wheel stiffened and failed. Also, the instrument panel lighting remained illuminated. The issue recurred multiple times. The vehicle was towed to the dealer, but the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was notified. The vehicle was not repaired. The vin was unknown. The approximate failure mileage was 60,000.
Daughter was driving to school and power steering suddenly quit functioning and warning light came on while driving in a busy city street in davie, fl. Had a local mechanic do a quick check but could not diagnose problem. Will be contacting local ford dealership for assistance feel it could be unsafe for myself and others if i drive much this way
The contact owns a 2012 ford focus. The contact stated that the power steering failed without warning. The vehicle was taken to the dealer. The dealer stated that the steering rack would need to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 56,000.
For the last 2 years this car stops steering and has an error message that reads steering assist fault service required. The car stops steering when in motion and when parked and first started. The steering wheel is close to impossible to turn when this occurs and is very dangerous especially when this happens in motion. I have had it in for service at least 6 times regarding this issue and ford will motor corp is closing my case with no resolve. This is recalled on the fusion from the same year for the same malfunction. I feel unsafe driving this vehicle. It now occurs daily. I also still have extended warranty and that does not cover this issue apparently.
Had the steering assist fault error come on again for the third time in a month-second time in less than a week. I was coming to a stop, driving less than 5mph when it happened.
Twice in mid september 2016 the message "steering assist service" came up after starting the vehicle and the power steering on the vehicle would not work.the solution seemed to be turning the power off, then restarting the vehicle.after restart the power steering was working again.a visit to the dealer's service department found no problems with the system.my concern is that this is my daughter's car, she's 18 years old and if the steering fails while she's driving, there may be an accident.if ford recalled other models for the same problem, why won't they recall the focus and take care of these customers as well?
No power steering at all after starting my car.power steering fault assist light on dash was on.vehicle was parked in my driveway.the steering fault assist light had come on several times a couple of weeks before when starting the car and i had no power steering but when i turned off the ignition and then back on several times the power steering would work and the steering fault assist light would go off. Had to have vehicle towed to dealer for repair.
Occassionally when first starting this vehicle an alert will appear on the dash, saying power steering assist has failed, contact ford service dealer and the power steering will not work. If i shut the engine off and restart the power assist will work, so far.
Nov 27, 2017. Got in my car after work and steering assist light came on.put hands on steering wheel and i had no power steering.called a mechanic he said it would be $1800 to fix it.same thing has happened to five other people he knows.
The contact owns a 2012 ford focus. The contact stated that after turning on the vehicle, the instrument panel would display a warning message of "steering assist fault". The vehicle was taken to the dealer where it was diagnosed that the power steering gear box would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.
The contact owns a 2012 ford focus. While driving on the highway, the steering wheel seized. The contact was able to manually steer the vehicle to the side of the highway. The contact restarted the vehicle and drove slowly to his destination. Joe machens ford (1911 w worley st, columbia, mo 65203, (573) 445-4411) stated that the rack and pinion system was defective and needed to be replaced at the cost of $2,700. The manufacturer was contacted and stated that nothing could be done since they were cleared by the national transportation board. An investigation was conducted and the steering system was repaired. The failure mileage was 75,000. *pm
A power steering error message came up after starting the car. Indeed the wheel could not be turned. Sometimes, the error message would go away upon another start, and the steering would operate normally again.my ford dealer eventually fixed the problem, but it cost me around $1800. Since previously i had the car in for a transmission recall, i thought i'd add this data point to what seems to be a growing number of people experiencing this same problem.
This is a 5 year old car. With 750000 miles on it. The power steering assist has already died costing up $2k in money we don't have to fix it. The fix is replacing the entire rack and pinion. We had started for the first time the day it went out. We were parked i had to drive it to the dealership with no power steering. If you shut of the car it would temporarily fix it's self. And it did the guy at the dealer shut it down after seeing the no steering assist when he restarted the car it magically worked again. Until next time that is. Ford knows this problem exist and refuses to issue a recall for all 2012 focus. This is a new car it should not be have these problems. Putting us in financial strain.
Electronic power assist failed and i have no power steering
I started the engine of my ford focus and a warning light came on that said steering assist malfunction.at this time, i noticed that my steering wheel would not turn. My car was in park. I then tried putting my car in reverse and turning the wheel.it also would not turn.i then put my car back in drive and returned to my parking space. I shut the car off.a bit later on, i restarted the engine to see if the problem would reoccur.no warning light came on and i was able to turn the wheel just fine.i had the car towed to a ford dealership because i was afraid to drive it.the mechanic at the dealership informed me that the same event occurred for him one time, but then never again.he also was unable to find anything wrong with the steering during his investigation of it.i would like this matter looked into because it is a safety issue. Also, there must be a malfunction somewhere in the steering for this to happen.
Was beginning to get steering fault warning lights back in little over a year ago. It would correct and wouldn't come on till later in time. Probably had 6-8 occurrences. About two weeks ago i had no steering at all. Took it to my local mechanic and they said the electronic assist has failed and the entire rack & pinion needed replace.the complaints are similar especially with in the last year. Attention needs to be given to this since even other ford cars are having the same problem and being recalled.i called ford and they said there is no recall or necessarily the same problems that i have with my car. They said i would have to take it to a ford dealer to have it 'properly diagnose' to determine if 'my' issue correlates with the common ones out there. That also will cost me money for diagnostic. If they read all the complaints on the nhtsa they will see it is common. My mechanic tells me it is going to coat me $1900 to replace. The part at ford alone is $1200.we shouldn't wait till someone gets hurt to see the obvious that it is a problem.i noticed 3 more complaints for the same problem since i have checked it at the nhtsa a couple of days ago. Ford, consider the consequences if this isn't properly addressed.
Steering assist failure notice appeared on and off for nearly a year. Notice would disappear after turning vehicle off and straightening steering wheel. At 77000 miles, warning came on again and would not clear. This is a serious safety hazard especially if it happens while driving on the road. I was lucky it was just in my driveway.ford has recalled several cars of similar make and model for this same issue yet have not recalled the ford focus. This is a serious safety hazard especially if it happens while driving on the road. Ford needs to own up to their mistake and send a recall and fix the problem on all vehicles. I should not have to pay for a manufacturing defect. The car is now out of commission because i can't afford the repair and i am to scared to drive it as is.
2012 ford fusion.consumer writes in regards to power steering failure after power steering module recall notice 15v-340 reprogramming/repairs. The consumer requested a status update.updated 04/07/2017the consumer stated the vehicle was repaired under the recall. The software was reprogrammed but, the power steering failed 6 months later.the consumer would like the vehicle to be repaired under the recall. 05/24/2017 the consumer stated the power steering completely failed. Updated 08/4/2017
Lurching and uncontrolled shifting occurs with the transmission. It has left me stuck in the middle of a left turn because it doesn't shift correctly. Now i ran off the road while exiting a freeway because the power steering turned off in the middle of the turn. This has now happened 6 times randomly. It gives me a power steering fault. I have come close to being the cause of 3 accidents because of these two issues.
The contact owns a 2012 ford focus. While driving, the power steering failed and the steering assist indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the power steering fluid needed to be flushed.the vehicle was not diagnosed or repaired. The manufacturer was not notified. The vin was unknown. The failure mileage was 38,000.
I got in my car, but it in reverse and began backing out of my parking space when my suddenly car lost power.the car was in motion but the steering wheel and brake pedal locked up and i could not steer or stop my car from going backwards and i hit a parked car in the parking deck at school as a result.the code on my dash was (i) steering assist fail.i turned the car off and on several times before the steering wheel and break released and i was able to gain control of the car again.this is the 3rd time in 2 weeks it has done this (jan 28, feb 2 and feb 8).all three times the car has been in motion and in reverse gear. I contacted ford corporate offices and the ford dealership where i purchased the car from and they said there is nothing they can do unless the car duplicates the problem in their presence.
I bought a 2012 focus as a certified used car, trusting ford and having peace of mind with a warranty. Within a few months of ownership i started the car and a message saying "steering assist malfunction" displayed. After turning the car off and back on it went away. I have complained about it about 3-4 times while at dealers for transmission "fixes". Every time they said they could not duplicate the problem so even though there is a technical service bulletin, it never got fixed. Now even if i restart the car, the steering is out. It is completely gone and they refuse to fix it without charge because it is not their fault they couldn't pull any codes before. So i'm left to decide, should i fight them for this and the transmission, or just give them another $100 for a warranty repair when i already gave them $2000 for a warranty.
Steering wheel locked up while vehicle in motion (unable to steer). Turned key off then back on after getting car stopped and steering worked.this has happened at initial start up on three separate occasions.wife refuses to drive it.at initial start up we were unable to even turn the steering wheel with engine running.on one occasion i had to return half hour later and it did function properly.very unpredictable.ford dealership says it's the steering gear and costs about $2,000 to replace.display on vehicle says problem is electric assist for power steering.vehicle has 89,000 miles on it.no control of vehicle if loses power steering assist.additionally the driver's side window will not roll up or down.rubber door gaskets continue to fall off on all four doors.the dust cover under the motor is nothing more than a piece of cardboard with some sprayed on fuzzy fake material covering one side.
Upon engine start, electric power steering does not work. After 10 seconds, it works fine. This happens every time the car is started, except sometimes when it is cold outside, it requires a few start/restart cycles for the power steering to start working. This has been going on for the past 15,000 miles, about 10 months. No fault light has ever come on. Steering has never failed while driving. Once the power steering comes on, it stays on for the entire time the ignition is on.
Have had several instances of the power steering not functioning upon start up. Warning light came on, but reset and worked upon restarting. Occasionally steering will take extra time, approx. 5 seconds, to function upon starting however yesterday it would not reset and function properly. Had to drive approx. 5 miles with no power steering. Worked properly after parking and restarting car after approx. 15 min.
When the vehicle was started, the power steering assist malfunction indicator light was illuminated. The steering wheel seized and was unable to be maneuvered. Once the vehicle was shut off and restarted, the vehicle was driveable. However, this has been an ongoing reoccurrence. Each time the vehicle is shut off and restarted it seems to be resolved and driveable. Vehicle was taken to mechanic, no issues could be diagnosed at that time. Owner called to check for any open recalls under vehicle vin search, but no recalls apply to this ongoing steering problem.
The electric-assist power steering has begun to fail. Randomly when i start the car and i get an alert on the dash about the power steering system along with the orange safety alert icon. The car has no power steering at all. I turn the car off and then restart. Usually, this clears the error and brings the power steering back online. I have occasionally had to restart the car more than once.this has also happened to my husband while driving. We had to pull over and he restarted the car multiple times to get the power steering back online.it is increasing in frequency and is to the point we have an appointment for the fix which will cost us over $2500.
The contact owns a 2012 ford focus. While driving various speeds, the vehicle experienced a loss of power steering and the power steering warning indicator illuminated. Mike bass ford (located at 5050 detroit road, village of sheffield, oh) was contacted and diagnosed that the battery was defective and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 48,289.
The contact owns a 2012 ford focus. While driving 40 mph, the power steering failed without warning. The contact turned the vehicle off, waited ten seconds, restarted the vehicle, and it returned to normal. The vehicle was taken to mac heik ford lincoln (located at 7201 n interstate hwy 35, georgetown, tx 78628, (512) 930-3673) to be diagnosed. The mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: cas12222912. The approximate failure mileage was 12,225.
The contact owns a 2012 ford focus. The contact stated that the power steering failed when the engine started. The power steering would not perform correctly until the engine was restarted. The failure occurred often and the contact stated that the vehicle was unsafe to drive. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 117,000.updated 09/28/16*lj
My 2012 ford focus with less than 49,000 miles lost power steering on november 9, 2020. No power steering at all. Luckily, i was driving straight at about 20mph on my ownstreet when this happened so i could turn it around and go home. (about 300 feet or so.) i called the ford dealership where i bought it and they quoted me a price of about $2100 to repair it but said since it was no longer under warranty then i would pay the entire bill. I took it to another repair shop (tuffy automotive) and had it repaired for $2119.74. The repair consisted of the entire rack and pinion unit being replace, a computer reprogram and an alignment.
Power assist steering failed twice while driving, one at low speed (15 mph) and again in traffic at (50 mph).turning ignition off than on returns steering to normal. No warning before failure.lucky to get vehicle off to shoulder off to side of freeway without a collision.
4/01/2017 - started up the car and get a warning message that "steering assist fault. Service required."lost power steering, need a lot of effort to steer while drive is park. Turn engine off and turn it back on again, power steering restored, work normally.then happen again 9/23/2017 (turn off and on engine to resolve).but today (10/16/2017), the same symptom and this time, turn on and off engine does not clear the problem.ford dealer said need to pay $2600 to replace the steering rack to fix the issue.
My power assist steering fault light came on a couple different times and the steering became extremely difficult to control. I had to restart my vehicle to fix the problem. Took the car into the dealer ship and was told the steering gear would need to be replaced for $1850. The car only has 77,000 miles on it. A repair like this should not be necessary. I did some research and realized this is a very common safety hazard many people are having with the ford focus. I also found out ford has recalled several similar makes and models for the same problem but not the ford focus. This is a major safety hazard. I was lucky it only happened in my driveway and not while driving on the road. The consumer should not have to pay for a manufacturing defect. Ford needs to own up to the problem and issue a recall for all vehicles before someone gets seriously hurt by this. My car is now out of commission because i cannot afford the steering gear to be replaced and i am to scared to drive it. At this point i have not idea what i am going to do.
Upon starting up my vehicle immediately on the dash display it said 'steering assist fault service req'd' i am not able to move the wheel or drive my car whatsoever. The car is usually okay to drive once restarted, but this time it won't go awaythe first time it happened was when i just took off from the curb and was driving fine but when i went to take a right turn the same prompt appeared and the steering went out completely. Luckily i was on a side street so i was able to restart my car and move it.
The vehicle was in motion driving on expressway and the power steering went out. I had my two grandchildren in the vehicle. I had a very hard time getting the vehicle over on the side of the highway. All ford 2012 vehicles were recalled for this problem except the focus.
While driving through a parking lot and attempting to turn left across an intersection, the power steering went out completely, jerked the wheel out of my hand, and kept the car moving straight forward.i narrowly missed hitting another car as my husband helped me tug on the wheel to get the car out of the intersection and to the side of the road.the power assist light was on.i turned the car off and back on, and the problem went away.this is the second time that this problem has happened, and i am afraid of it happening on the highway or in traffic and causing an accident.
Steering assist malfunction-service required keeps coming on. When is a recall coming. Scared this is going to cause an accident. I have to turm the car off and on then wait til it decides it wants to move. Afraid the steering will lock while driving. So far it has only happened while stationary but has caused problems when driving in reverse to get out of a parking space.
Focus has been under many recalls and at ford for repair multiple times for transmission. Every 6 months issues occur causing me to take back into ford. Last couple weeks i noticed intermittently, when i take foot off accelorator, rpms continue to increase, and car does not slow down, causing me to pump breaks multiple times to be able to stop. Yesterday during a snow storm, i again took foor off accelerator, this time the car again would still continue to drive without my control, causing me to spin out, not once but three times.i did not get hit by other cars as everyone was going slow, but i did have to call into work as my car was not safe to drive. This is now a safety concern for my focus, and myself, and my paycheck.something has to give as ford, has offered nothing but to keep bringing it back when issues occur.this is not appropriate customer service, and i feel there is a huge safety concern for my vehicle.
There was a power steering failure when backing out of parking spot. Dealer indicated that there is a power steering issue that could impact safety (stranding the vehicle in parking lots or loss of control at speed).
Owned car for 2 years, in shop 5 times so far for dct issues. Car is completely unpredictable and going to cause me to get in an accident! sometimes i hit the acceleration and it lurches forward unexpectedly causing me almost to rear end someone. Other times i hit the gas expecting it to go and i get a really sluggish response to the point where i'm scared another vehicle will hit me, so i will floor it trying to get it to move, this will result in the back wheels locking up and fish tailing! i have had at least six moments in this week where the car responded unexpectedly and made me think i was going to get in an accident. Tonight in rush hour i was maintaining a speed of about 20 mph, the car decided to downshift and send more forward a few yards. I want so badly to get rid of this car as i have a baby, but i'm very upside down on it. I have various warranties but have been warned by ford that they are a "one time get out of jail free card" and if the car comes in for the same repair it previously had it will no longer be under warranty! this is horrible, my car is constantly in the shop for the same transmission issue!
The contact owns a 2012 ford focus. The contact started the vehicle and the steering wheel seized. The vehicle was then able to operate normally. The failure recurred two times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 94,520.
In 2012 i purchased the vehicle from future ford in sacramento california. Over the past four years, the car has problems with the transmission, pcm module, transmission control module, clutch, starter, steering wheel, electrical system. I took the car to two ford dealerships for repairs. The service technicians cannot repair the car.i contacted ford motor company many times and they refuse to refund my money and recall the vehicle the car is very dangerous to drive and a risk to my life and safety.updated 07/19/16*lj
For the past 6 months, every time i start up the car the steering column is almost locked. I start backing out and it loosens up. This morning i started my car up and it was locked again, but i got the message on the dash steering assist malfunction, and it never loosened up. I was a little nervous driving it ot work, but i had to get there. I have seen a lot of people with the same issue. This needs to get fixed.
This is the second time in 2 months that i've had problems with this car's transmission. Not only does it stutter when shifting and take time to accelerate, but now the transmission is not working. In april, the car completely stopped accelerating, almost resulting in a crash on the highway. The dealership diagnosed it as a transmission censor and cost was paid out of pocket. This time, the car began jerking and the transmission light flashed. I drove the car home and because of the violent jerking almost wrecked on several occasions. I am taking it to the dealership for repairs today. Considering this car is only 3 years old, it should not be having any of these problems and i consider it unreliable and a hazard to my family and other drivers on the road.
Power steering failure. As i have found out this is happening to this vehicle and others too. You go to the dealer and you may get charged for something that is a know issue. Why do we have to pay on something that should be recalled.
Power steering failed when backing out on the first incident along with an error message display. On second occasion, when starting the car, the same error message regarding the steering was displayed.turning the engine off and then back on seemed to get the car operational.
Steering assist malfunction when starting vehicle, making it impossible to drive. However when restarted and "warmed up" vehicle function. Ford seems to be ignoring the issue as it did with transmission malfunction. Today may 5 i return to metro ford.
Power steering went out
I could handle the studder and handle the being held hostage by my seat belt, but now i have to pay $1,800 to get my steering fix after almost hitting a tree with my family in the car. I was just about to upgrade to a escape, i will never buy ford again after this because i have 89000 on my car they will help with nothing. Nor do they care about the safety of me and my family or the other people around me ! i have never been so disappointed. I truly loved this little car until it tried to kill me.
Power steering would fail unexpectedly.at times while driving.only remedy was to replace.
Power steering malfunction error code unable to move steering wheel. Happens when it is sitting still and you start the car. I have had this car in the shop 10 times between this and the transmission. They have replaced 2 nd gear, and the clutch and then told me nothing else was wrong with it until may 2015 when the car completely quit and it was the tcm . The error came up then on power steering failure, but they did not address it because they were blaming it on the tcm.so september 16th it started jutting again when turning right, on october the 2nd i went out at lunch to run some errands and of course power steering assist fault malfunction. Yes this car has been in the shop 10 times and i even already had to put an alternator on it 9 months after i purchased it. I turned the car on and off 4 or 5 times and finally i was able to clear it enough i drove it to the ford house where it's second home is only to be told that it was not covered and i would owe them over $1500 in repairs because they did not catch it the first 10 times while under warranty. This car is a piece of junk and when you call ford they act like they do not know anything about his issue, but it is everywhere. So they reset it and told me it will go out again permanently andhopefully icould get it to the side of the road. Really??? give me some assistance in getting it repaired. I have had 10 new ford products and never trouble like this. This is acting like my chevy cobalt and it's 7 recalls.recall it already before it's too late for innocent people.
2 major issues:transmission would sudden drop out of gear while driving.several times i was on the highway and it would drop into neutral, leaving me no way to control my vehicle.this was fixed with a ford warranty extension and replacement of the transmission control module (tcm).now, at 74000 miles, i am having a malfunction of the electronic power steering (eps).usually right when i start the vehicle and am backing out of my garage, but occasionally also while driving, a warning code appears on the dashboard saying "malfunction: power steering" and the wheel locks in place.this is very dangerous and the 2012 focus seems to have lots of major issues.
I bought a 2012 focus sel with 43000 miles on 1/15/2014. Drove from nc. To ca. 2 months later and never had a problem then 6 months after having i would get random alerts saying "steering assist failure" but i could turn off the car and restarted it and it would go away. When the message came up you lost all steering assist and goes into manual. On thur. Sept. 26, 2019, at 630amas i starting driving doing about 25 mph it came n and i lost all steering. As i slowed down and started a turn the wheels locked up and went up the curb and hit a cinder block wall. No damage to the wall other then scrapped paint.i have looked up this problem before and knew my time was coming but hoped ford would do the right thing and recall the focus as well as the other they did with the same problem. Next step is reporting it to ntsb. I do not have the $3125.00 to fix this. You would have thought the car industry learned from the gm screw up but i guess not.
The power steering to the vehicle just went out while i was driving. I was able to make it home but have been unable to get it repaired due to wait time. During this time i struck an object in the road that was a dead deer because i could not maneuver to avoid hitting the deer.i was driving the vehicle on the highway at the time.the power steering assist light came on after it went out.
Steering looses power (no power steering). After a restart or two power steering comes back only to go out again after a little while.
The contact owns a 2012 ford focus. The contact stated that while attempting to reverse the vehicle, the steering wheel seized without warning. The vehicle was taken to the dealer where it was diagnosed that the power steering assist had failed and would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.updated 12/21/16*ljthe consumer stated the vehicle was repaired on october 14, 2016. Updated 12/27/16.
Steering gear assembly locked up while driving 55mph on the highway.
Wow!!!! 874 pluscomplaints filed on the steering i'm lost for words when or what is it going to take people nhtsa .. Yai toldford and the dealer what i felt and i can promise you i got my point across nothing will ever be done because ford has some smackandpeople belive it even or government . I spoke with a engineer in detroit and was like talking to a brick wall .i fixed my steering fault and found several factors to blame i will tell youlook into a software called forscan if you have issues and if you are lucky and have not get a better heat shield made that tissue thin tin that is on top the rack and 5 points of ground to paint redo grind paint off and use that red coating also a ground on aluminum daaaaaaaa move it
Last month check engine came on while driving. Car jerked and acted as if it wanted to cut off and when putting car in reverse the car would not go in reverse. While driving on july 14th after taking the car to ford dealership which they reprogrammed tcm the check engine light came on for the same code as before about shift fork b issues. While driving the car jerked a couple of times and acted as if it wanted to cut off and not accelerate. Ford states they will not fix the issue unless for the current recalls on the clutch and tcm failure.
While driving on the highway on 9/8/2017, my power steering gave out, no warning and extremely dangerous. My steering wheel became extremely hard and it made it extremely difficult to control the car.
Steering assist malfunction on console display upon start of vehicle. Steering is almost impossible and vehicle poses a serious hazard if this happens while i'm driving. Recall is issued for similar problem on other models, yet no recall is issued for the same problem on the focus.
At 49000 miles got " service power steering now " light and steering was locked up at start of car. Has happened 4 times in 8 days at start up of car. Restarting fixes steering but afraid problem will escalate and cause accident or worse...please investigate before someone is hurt or killed from loss of control of steering.
My daughter was leaving a friends house and when she tried to back out the electric power steering light came on. The steering wheel was very hard to turn. She restarted the car and it was fine.she was leaving the ice arena and the same thing had happened again..i have an appointment with the dealer but he wasn't aware of any recalls.. Very dangerous id the steering fails while driving.120,000 miles
This car has had problems since purchasing it as a certified used vehicle for my daughter. The stereo went out completely and had to be replaced. The transmission has been having issues but ford says the problem is not bad enough when hooked up to the computer for it to be replaced under their extended warranty which ford has put in place an extended warranty up to 100,000 miles and 7 years. Lastly twice while my daughter was starting to drive the car the steering wheel locked up and brakes stopped working. The second time the car was in reverse and continued to roll forward. Its a good thing she knew to use her emergency brake or she could have been hurt. The car is at the dealership to be diagnosed and repaired. Never buying a ford again.
When starting the car, before driving, "steering assist malfunction" comes on the screen and the steering wheel will not turn.this happens a couple of times a day and i fear this will impair the ability to turn during driving or when starting my commute.i found restarting the car a few times eliminated this error.
Loss of power steering
While turning the steering wheel, my left hand middle finger was sliced open by a silver trim piece around the horn/radio control area.specifically, the silver piece is like a foil type covering with a raised edge which is sharp like a razor blade.once i was cut, i pulled over to see what had cut me and i realized it was the silver trim.upon further inspection, i was able to peel the silver piece back since it is like tin foil and remove it.upon further inspection, i noticed other areas around the steering wheel with the same issue for the silver piece being raised.further search on the internet revealed this is a common complaint.i am bringing my car to the dealer today (11-29-13) to take a look at the steering wheel.
What has happened with my 2012 ford focus on august 18, 2015 has now happened 2 additional times since then.on 8/21/2015 my vehicle was dropped off at skinner & damulis to reprogram the transmission control module (field service action: 15b22 transmission control module reprogramming for overt tcm failure warning).on august 27, 2015 while driving down the road at 55 mph again i had the same loss of power, this time had an 18 wheeler behind me that was not slowing down, i pulled over to the shoulder and needed to use reverse and the vehicle would not go into reverse, it just revved like it was in neutral.i turned the vehicle off, called ford, again, and told them my issue.after restarting the vehicle after the phone call i was able to put in reverse.i returned vehicle to skinner & damulis on 9/3/2015, vehicle was "repaired" on 9/4/2015 and invoice stated my concern: car having issues with revving and won't go into reverse at times and their correction was they found tcm & pcm software update and performed software update.on 9/25/2015 i again had the same issue with revving while driving (35-40 mph) and was again unable to get the vehicle into reverse. Car had 90,111 miles at the time. Contacted ford and was given case# cas-7944030 and will be in contact with john from ford by monday evening.this no longer works for me.this car needs to go, it is going to kill someone, me, people in another vehicle, something and i am not going to have my family sued because this problem occurs again.i need a vehicle as an outside sales person and no longer feel safe in my 2012 ford focus.this car needs to be taken back by ford and destroyed.it has no trade value and i do not want another family to have this car and get killed because of it.please do something about this, i know i am not the only one with these issues.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
When driving the power steering will suddenly go out and the "power steering assist fault" indicator light comes on. I suddenly had no power steering, which is certainly a safety issue! and according to other 2012 ford focus owners this is a widespread issue with no recall yet! after 8 years.
On several occasions, i have received notice that the electronic power-assisted steering (epas) system has a fault and that service would be required.the remedy, as provided in the manual, is to turn off the vehicle then restart the vehicle to reset the module.while i was fortunate that this had not occurred while driving, this is an extremely dangerous issue, particularly because the steering locks up when the fault occurs.recently, the epas system notified me of a fault and it was not remedied upon restarting the vehicle.i have seen many complaints online about the same issue with the same model year and make, however, ford has not provided a recall, as they did with the 2012 fusion and flex.this issue needs to be addressed because it is clearly a manufacturing or design defect, wherein the consumer should not bear the cost of repair or replacement (up to $2000.00), especially given the recall on similar models from the same year.
Total unexpected loss of power steering. Unable to safely steer vehicle. Power steering assist fault light came on. After stopping and re-starting the vehicle the warning light went off and normal steeringwas possible. This has happened twice to date.
I saw a warning on my dashboard saying 'steering assist malfunction' . Power steering is not working, it was very hard to turn. It was in city, glad i'm not on highway. Help me in resolving this issue and also please let me know if it covers under manufacture warranty !
Power steering assist fault has happened at least 4 times where the steering freezes and the vehicle has to stop, be restarted for the problem to be rectified. The vehicle was in motion reversing or just started.it is now going into a ford dealer for inspection and repair. This is unacceptable.
Driving to work steering started to get hard to steer on the high way and making turns.then after work put in key turn key on says steering lost stop. At this time the steering was locked up my son was able to get the steering to where he could get it him but very hard to do i couldn't budget it. The way it acted on the highway i was afraid it would stop working cause it was getting more difficult to move the steering.
My steering wheel is locking up while i am driving. I am on the highway almost every day. I had to jerk it back because i was driving into another car in the other lane. I will try and change lanes and it locks, then pops back to able to steer. Someone is going to die from this! this needs to be a recall! it;s bad enough i have had my transmission replaced 3 times in one year....
I had started my car and was backing out of a parking space at heb and i noticed that i did not have power steering, this happened before while i was trying to back out of my driveway, i restarted the car and the steering was back, now i'm afraid to drive my car.ford needs to address this issue before someone gets hurt or worse dead.
The contact owns a 2012 ford focus. While driving approximately 5 mph, the steering assist warning indicator illuminated and the steering wheel seized. The failure recurred multiple times intermittently. The vehicle was taken to a dealer for diagnostic testing. The mechanic stated that there was a shortage in the steering gear box, and the steering gear box needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.updated 1/14/16 ln; updated 3/27/18
Power steering failure, causing the car to loose power steering while the car was in motion on a highway. The problem was intermittent and was initially resolved by restarting the car. However, a week after the problem first started (and less than 50 driving miles later), the car completely lost all power steering. This all started about a month after an update for a transmission recall.according the ford dealership, a gear had broken in the steering column resulting in the failure. When discussing the issue with a mechanic at a different shop, he said that type of damage typically is the result of significant crash force. The car had not been in an accident. Barring an accident, the mechanic said that it was more likely the result of a defective part or component.
The contact owns a 2012 ford focus. While driving approximately 45 mph, the contact experienced difficulty steering the vehicle and the service power steering warning message illuminated. The contact stated that the failure began two years ago, but went away after awhile. However, the failure became worse over the past two weeks. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 53,000.
On the way home going along the interstate at the speed limit of 70 mph, the steering suddenly cut out without warning. We safely made it to the side of the interstate in which a light popped up in my dash which said steering loss stop safely. I turned the car off and then started it back again in hopes that it was just a glitch, but the error was still there. By the grace of god, we made it home safely. The following morning, i called the corporate customer relations number at the ford motor company and spoke to a customer representative who told me that yes there are recalls on focuses of the same year for steering loss, but my vin number did not fall under that recall because my car was not made at the same manufacturing location.he basically advised me that i need to call my local ford dealer and have my car sent there for repair. I then received the action plan from the supervisor at fordin which it discussed the results from the diagnostic test. All the results correlated with the other focus recalls which spoke of high steering resistance and the total estimated bill of $2,207.55. I then called the customer relations back at corporate ford motor company, gave them my case number, and expressed the issue that i was having, the diagnosis of the car, the correlation between my cars diagnosis and the recalled ford focus diagnosis; the representative that i spoke to then said she would draft up some more paperwork in my case and send it to her supervisor, but it wasn't likely that my car would be covered under recall. The incident on the interstate was one that was horrifying, could have caused death and has sent me into a spiral of non-stop panic attacks and i am unsure of what all i can do. I need your help to stop this from happening to someone else and to help us get the recall for safety concerns that we should have been afforded in the first place.updated 10/27/14.
I would like to report my steering malfunction on my focus has gone out...i have seen many complaints on the exact same model and year on this and it's a problem that needs to be recalled. My recent experience with this problem occurred while i was on the freeway with my children and it was very scary the steering wheel locked up and was so hard to steer it. This is an urgent matter that need to be recalled.
My first incident was driving out of a parking lot, the power steering message appeared with a strange beeping noise followed by an extremely difficult to move steering wheel. When i turned off my car and got it back on, the power steering was back to its normal levels. Later the next day, the car was in movement over 30mph while driving through the highway and the power steering message came on again making my car totally unresponsive causing me to almost crash. It was very difficult to get the car out of the high way in order to have the steering levels back by turn it off and back on again. Today i took my car to the ford service complaining about this in order to get my car checked but the service manager indicated that there was nothing he could do about this incident for what suggested me to contact roadside assistance during the next incident and have them take in my car to there service to fix it at the moment. I mentioned that if that was to be done my car would obviously have to be turned off and on in the process causing the issue to momentarily disappear for what he would still not be able to witness the incident as he request, just like today. He refused to make any further comments indicating that was the best thing he could do.
The steering just stopped working in the middle of me driving down the highway. The steering wheel is completely locked up. Then after the fault warning came on the car's steering would not move at all and was locked onto a slight left trajectory which almost caused a serious accident.
In january, 2017 i had my 2012 focus hatchback checked out for an ongoing grinding noise only present when turning.my local mechanic diagnosed this as a failing rack and pinion which needed complete replacement to avoid a catastrophic failure while driving.a $1700 repair for a major component on a 5 year old car with only ~40k miles.very disappointed in ford, currently looking at other brands for a new purchase.
I went to start up my 2012 ford focus to drive my son to school, and as it turned over i received a message on my dashboard saying there was a problem with the steering assist module and that it needed service immediately. I still had to drive my son into school, so i had to drive my focus in traffic with no power steering.the car was very hard to steer and fortunately i made it ok.later, when i went to leave for work, there was no message and it has been fine the rest of the day.this seems very dangerous to me.why is there no fix or recall on this?
I had just put the car into reverse and the steering assist came up as a malfunction and the car would not move and the steering wheel would not move. Through an internet search i have found this a major safety issue with very high repair costs that needs to be addressed by the ford motor company.
Driving and an error popped up:steering assist failure, get service.the vehicle was parked when the error appeared.
Steering assist failure when wife was driving home almost lost control of the car leaving her work she had a horrible time controlling the vertical to make it home would not turn easy what so ever
Electronic power-assisted steering (epas) failure due to rack-and-pinion steering defect.required to replace the entire rack-and-pinion module, which cost $1,700, due to the fact that this widely known and dangerous defect has not been acknowledged or recalled by ford and my vehicle is no longer under warranty.
The contact owns a 2012 ford focus. While driving 75 mph, the power assist indicator illuminated and the steering wheel became inoperable. The vehicle was taken to a local dealer (automax ford 3301 e. Central texas expy, killeen, tx, 76543)where it was diagnosed; however, the contact was not clear on the diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 150,000.
Sync module failed. Costing $1000 to fix.a smog part failure resulted in ford wanting 2000 to repair and replace the fuel tank. The clutch fails to engage on low speed turns creating a loss of control. Ford fixed with the recall.steering fault detected making it near impossible to steer the car. Recall is available on other models but not focus. Another 1000 to fix it. Ford is unsafe!
The contact owns a 2012 ford focus. Upon starting the vehicle, "steering wheel fault" displayed on the instrument panel and the power steering failed. The contact was unable to turn the steering wheel left or right. The vehicle was taken to randy marion ford lincoln (1011 folger dr, statesville, nc 28625 (704) 235-6214) where it was diagnosed that the steering gear module assembly needed replacement. The vehicle was not repaired due to cost. The manufacturer was notified of the failure and did not assist. The failure mileage was 74,000.
Steering wheel locked (even though i had plenty of fluid).luckily i was pulling out of my driveway.if i had been on the road, this could have been a very serious matter.i was told i needed a gear asy - ste and it was a $1142.15 fix.the car is not that old and i only have $50k miles on it.plus i needed brakes.
Power steering assist fault. Incredibly dangerous was on the freeway starting our vacation that is now ruined because ford is closed on sunday's.
Power steering is disabled upon starting vehicle. I thought this was just a random error because i would turn vehicle off then on and then it was fine. Now the error will not turn off and i do not have power steering at all.
The contact owns a 2012 ford focus. After starting the engine, the message "steering assist malfunction" displayed on the instrument panel and the steering wheel became very difficult to turn in either direction. The failure was not diagnosed or repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 101,000.
The transmission is under class action lawsuit. Having trouble with since buying in 2012, still waiting on outcome of that. Today. March 27, 2019, "steering wheel assist- service needed". Steering out wheel will not turn. I work i need a car. I will be calling ford today. My ford focus se is no longer under warranty, over 140,000 miles on it. I was not able to leave home for work today. Sometimes when i turn the car off the time changes i then turn it back on and it goes back to the correct time. Also in the past sometimes in would not start. I would wait a while and then it would start. It has not done that since i bought the car in 2012. This car has a lot of problems.
The contact owns a 2012 ford focus. While the contact's daughter was driving approximately 25 mph, the steering lost power and the power steering assist indicator illuminated. The vehicle was towed to hiller ford (414-425-1000, located at 6455 s 108th st, franklin, wi 53132) where it was diagnosed that the steering gear needed to be replaced. The technician also diagnosed that a front end alignment was needed. The manufacturer was made aware of the failure and stated that there was no recall. The contact was informed to call nhtsa to file a complaint. The vehicle was not repaired. The failure mileage was approximately 62,000.
Since day one of the purchase of my (march ) 2012 ford focus the steering "feels" like it is constantly wandering, after an hour drive time, your arm is give out from the stress. My car also seems to have a flutter in the transmission or engine during take off. The car will also roll back while stopped on an incline. The dealer checked steering the 4th day after purchase and assured me the steering was fine, that it was new & tight. I did recieve a recall on the transmission to upgrade or modify some type of chip. I cannot tell any improvment since the upgrade. My wife & son hate to drive my car because they are afraid of the steering and rolling back....by the way it is an automatic transmission---i have never experienced this on any vehicle that i have owned in the past.
Power steering stopped working. Dash has a warning that says power assist fault contact service center. Car is almost impossible to steer. I was pulling the vehicle into a parking spot and hand to slam the brakes to stop from hitting another car.
The electric power steering system regularly fails to start when i turn on the car. This seems to happen especially when the car is cold. When it does not start, it often times comes on when i turn on interior lights, put the car in reverse, or restart the engine. Sometimes it does not come on at all and i am forced to drive without power steering. I have read many complaints online about this problem happening to other focus owners and have seen that this electric power steering system has caused problems in the fusion as well.
Takata recall //for several months i have experienced the power steering going out on my car. Most of the time it happened as i started the car. I was able to turn off the car and start again and it was fine. Few times i was driving and the power steering went out. I looked online and see other ford cars are under recall for rhis problem but not for my focus. Ford obviously is aware of this problem and is ignoring it. So does someone have to die before ford takes notice of how many cars they manufactured are faulty and they are putting us comsumers at risk every time we have to be on the road. Not everyone can afford an extended warranty or the expense of getting problem fixed. And it should not be up to the consumer to fix faulty car made by ford, it is ford that needs to place recall on this car and fix to have all thier consumers safe on the road. If not i can guarantee i will not recommend anyone to buy ford.
I own a 2012 ford focus sel. An error code has come up for about 6 months when starting the car "steering assist fault" it will usually go away but on jan 13th 2020 i was leaving work and it would not go away and i could not move my car. The error remained and i had to have the car towed because i could not steer the car at all. I am active duty military living in germany on orders and my car is now at the ford garage with a quote of 1,860 euro to fix the power steering. This is unacceptable that ford has not recognized this as a need for a safety recall and car owners are having to pay thousands of dollars to repair this part when i have been told by mechanics it is due to the part being placed in an incorrect place causing it to error out. This is a huge safety issue due to the error happening while driving as well, leaving you with no control to steer the car. I am out thousands of dollars in rental fees while my car has been sitting at a german ford dealership waiting for repairs.
Steering assist goes out leaving me with no power steering.
My car's power steering went out and i could not steer my car. Thankfully i wasn't going very fast of i would have crashed.
I was turning into my apt complex powe sterling went out light said malfunctions powe steering. I was trying to control hit a pole. Seat belt tighten around my neck. I had just had a procedure did two weeks pryor injection in my neckwent to doctor he told me i was so informed he could not tell gave me five different mess i go c him on 8th dec should been back sooner i have no carin shop no money get it out.
The contact owns a 2012 ford focus. While driving various speeds, the power steering seized intermittently and the power steering failure warning indicator illuminated intermittently. The contact took the vehicle to matt bowers ford (3724 veterans memorial blvd, metairie, la 70002, (504) 887-8410) where it was diagnosed that the power steering chip needed to be replaced at the cost of $3,000. The contact associated the failure with nhtsa campaign number: 15v340000 (steering). The contact noticed that the recall was linked to several other ford vehicle's; however, the ford focus was not included despite experiencing the same failure. The manufacturer was not notified of the failures. The vehicle was not repaired. The failure mileage was 80,000.
Power steering failure.stationary, when starting vehicle power steering will not operate.have to restart a few times to get the power steering to operate.
The contact owns a 2012 ford focus. While driving 50 mph, the vehicle began to steer and swerve in and out of lanes without warning. The contact had to remove his foot from the accelerator pedal in order for the vehicle to resume normal operation. The vehicle was taken to jd byrider auto sales (3700 w broad st, columbus, oh 43228, (614) 456-1717) where it was diagnosed, but the cause of the failure could not be determined. Out of consideration, the dealer replaced the front wheel bearing. The vehicle was taken to an independent mechanic for another diagnostic test, but the cause of the failure could not be determined. The failure recurred. The manufacturer was not notified. The failure mileage was approximately 92,000.
While driving around 45 mph on co. Rd. 1, i came to an s curve.i made the left turn and i started to make the right turn the dash flashed a warning "steering assist malfunction". Then the steering locked up, i wasn't able to make the turn, i was driving with my 3 children in the car. My 13 year old in the front passenger seat looking dead on at an approaching vehivle as we shot through the opposite lane. By the grace of god and the quick reactions of the driver, the huge dodge 2500 was able to turn away from my vehicle and we both ended up in yards on opposite sides of the county road. My child could have easily lost her life or been severely injured. Thats the most traumatizing of the many recent occurances. Most of which only consist of trying to turn into parking spaces and when turning from stop signs and i'm able to quickly stop i just have to work harder to turn.
Ive had issues with the steering wheel since i 1st got the car. In the beginning it would like a couple minutes and then be fine. I noticed it when it was super cold or even just kind of cold. There have been a couple of times when the weather was fine and the steering was still very hard to turn. Id have issues in the morning by the time i left the parking lot it was fine and when i got in my car after work the same thing (with in a few minutes was fine). I've taken my car in many times but they could never figure out an issue. Now its 2020 and its been "out" since thursday today is monday and i just had it towed to the car dealer ship. Every time this issues occurred my car was in part i never got a warning message until today. Ive always been at home or at work wheremy car has sat for a few hours
My son was driving his 2012 ford focus se, when the steering assist service light came on and he lost steering. He pulled off the road with no incident. The dealership said that it is a bad steering rack, $1500.00
The contact owns a 2012 ford focus. While driving various speeds, the steering seized and the steering malfunction warning indicator illuminated on the instrument panel. The contact pulled over, restarted the vehicle, and the failure went away. The contact stated that it was the first instance of the failure. The vehicle was taken to an independent mechanic for diagnostic testing, but the details of the diagnosis could not be provided. The manufacturer was notified of the failure. The approximate failure mileage was 76,000.
The contact owns a 2012 ford focus. While driving approximately 50 mph, the steering wheel seized without warning. The vehicle was coasted to a safe location. After restarting, the vehicle resumed with extreme difficulty in turning the steering wheel. The vehicle was taken to the dealer. The technician diagnosed that the power steering assist would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 70,000.
The contact owns a 2012 ford focus. The contact stated that while driving at 40 mph, the steering seized without warning. The vehicle was towed to an independent mechanic who diagnosed that the electric power assist system failed and needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 68,000. The vin was not provided.
The power steering went out on my car this morning when i started it. It flashed an error message. After turning it off and restarting it about 3 times, it began to work. I have read that this can occur as i am driving. I am terrified this car is going to kill me, and i just bought it used and am paying payments. The vehicle was not in motion...yet.
Steering wheel locking up when i start car, ford denies any issue.
While taking a rightturn on a city street my steering wheel immediately became very hard to maneuver.i had to brake as to keep my self from going forward rather than turning since my steering wheel seemed as though it was locked.i then realized the power steering was completely out, then the display and sound came on, stating that there was a steering malfunction and to refer to my manual. I then carefully and forcefully steered the vehicle into a vacant parking lot.i read the manual and attempted to cycle power to thevehicle to clear the issue.this did not work.i now have no power steering and the vehicle sits in the driveway.it has 65k miles and is out of warranty.i would not have purchased had i known soo many had this issue.
My 16 year old was driving and the steering assist fault made the steering go out for her. This part is extremely pricey i feel that as many complaints there are about this plus the high cost this should have a recall on this. Very dangerous
The contact owns a 2012 ford focus. The contact stated that when starting the vehicle or when in the idle position, the power steering would disengage independently.the steering and power steering warning lights would illuminate after the failure. Additionally, when the contact was attempting to accelerate from a complete stop, there was a hesitation before the vehicle would respond followed by a brief rapid acceleration. The vehicle not diagnosed or repaired. The manufacturer was made aware. The approximate failure mileage was 60,000.
Power steering assit pops up the day after purchasing and restarted car. Issue went away until after used car lot warranty runs out. Issue seemed to only happen in the warmer months of the year. Has happened approximately 40-50 times. Finally completely went out on june 10th 800 miles away from home while my wife and kids we on a tripped to see her parents. Had taken car to dealership numerous times over issue since we purchased and they finally acknowledged that there is an issue but their hands are tied til i pay the $1850 or a recall happens. So right now im stroking a car not on one bigass paper weight. Hopefully they will do a recall before they meet their"bloodshed quota"! its sad profit margins are more important than the safety of their customers. Hey ford you might want to take care of your customers before you kill off client base!!!!
The power steering (electric steering assist) fails intermittently and without warning. This occurs either hot or cold. It occurs with vehicle stationary and in motion.
The contact owns a 2012 ford focus. While driving various speeds, the vehicle would abnormally hesitate when shifting. Also, the steering assist error warning indicator illuminated on the instrument panel. The vehicle was taken to the dealer for diagnostic testing. The dealer stated that the hesitation was a normal occurrence and the steering gear assembly would need to be replaced. The vehicle was not repaired. The vin was unavailable. The approximate failure mileage was 30,000.
In the month of september, 2019, my power steering went out 4 separate times, with about a week between each incident. The first time it happened, i started my car in the morning and an information box popped up in the dash and stated that there was a power steering fault. As i backed out of the drive way though the warning disappeared, and the power steering re-engaged. The other three times it went out were all in the morning as well, but the power steering did not come back on as i was backing out. I had to turn off the car and restart it in order for the power steering to come back on.so far in october 2019, the incident has repeated 3 times. The first time was in the morning, and the incident was resolved by re-starting the car. The second time was a nearly identical incident, but this time happened in the afternoon as i was preparing to leave work. The third incident happened at 8:35 a.m. On monday october 28. This time, even re-starting the car would not get the power steering to re-engage. I drove the car to work without power steering, and upon starting the car to return home, the incident persisted. At this time (8:59 p.m. On monday, october 28). The power steering has not re-engaged.
Power steering assist failed while pulling out of driveway.ford is aware of this issue and has failed to issue a recall on this model, but has on other models with same issue.there are many other complaints of this problem you can find online, even news articles about this happening with this model.even the service technicians at the ford dealer knew of the problem.
Power steering assist fault when driving. No power steering at all. Difficult to drive the car.
While driving on the highway 65mph the auto steering went out.very hard to turn the wheel. Pulled car over to the side of the road, turned car off and then restarted it steering fine.started back on the highway went a little distance and the same thing happened.
Power steering went out completely. On a 3 and a half hour trip i stopped to get gas, turned the car off. After pumping gas i started the car and a fault appeared "power steering loss, stop safely". Had the car towed to the mechanic and replaced the power steering rack. Driving it home the power steering rack and computer faulted again while doin 70 mph on the highway! this is unbelievably dangerous. With the considerable about of problems like this there should have been a recall already.
On 9/18/2016 in a shopping center parking lot,started car put into drive and was turning onto exit lane of lot when steering wheel stopped turning and amber "i"light came on.stopped vehicle .put in park.could not turn wheel either direction.turned car off then restarted,amber light stayed on power steering assist failure.was able to maneuver car to a safe parking area from lane .it was a scary event .my friend her 4 month old and 4 year old were in the car with me and also her 15 year old niece!we were about to go on the highway!! i now understand a recall has not been issued after hundreds of complaints for this safety problem on this vehicle even though this same system has been recalled on other models.i am appalled and perplexed as you are responsible for all our safety.please do your duty to recall this safety problem.
About to drive to work, i turned my car on and shifted from park to reverse after about 5 minutes of waiting. While reversing out of my parking spot, i realized the steering wheel would not turn and i was going straight towards an apartment building that borders the parking lot. I parked the car and noticed a warning on the screen in the car that stated 'power steering assist malfunction.' i turned the car off and the steering was no longer difficult to control when i turned the car on again. The warning was no longer present. Around two weeks later, the same power steering assist malfunction occurred while leaving a gas station; the car was in drive in the parking lot when the issue occurred. My intention was to turn and exit to a street, but i realized that the steering wheel would not turn. Turning the car off and on again seemed to allow the steering to become normal and the warning was no longer present. The power steering assist malfunction makes it near impossible to steer the car, which could result in an accident if the warning is not seen soon enough.
Threads on the outer tie rod end stripped on the driver side. Tie rod end came off while i was driving! called several local parts departments and funny thing is they report that's the usual side that is affected. Every store in a 20 mile radius had right tie rods but no left.
While driving, my car suddenly stopped functioning.the engine light came on, followed by all other lights.i was able to pull the car over, but unable to restart.i called for a tow truck (aaa).after waiting for an hour, i tried the ignition again, and the car started right up.the same problem occurred the following night.the car was towed to the dealership, tom's ford in keyport, new jersey, where it still remains.
When driving home i heard a loud pop noise, the steering became hard to control and when i made a slow right hand turn the right front tire fell off the car. Apple ford is trying to tell me i hit something. I would know if i hit something and for me to hit something thatlarge i would have seen it, if there was a large pot hole i would have seen it... There is no body damage to the front end bumper of my car.. I just had the transmission replaced in this car, the sync module had to be replace since i had it.. The tow truck driver that picked up my car even said he had just picked up a 2013 ford fusion that had the exact same problem.. And the dealerships are telling people they are hitting something!!!!!
Steering assist quit working during starting of vehicle. Warning light came on to take car for service. Car very very very hard to steer. Taking car for service tomorrow. Still driving the car.
Went to start my 2012 ford focus se on 3/3/16 and immediately received a message stating "power steering malfunction". The steering wheel felt like it locked up and was very difficult to turn. Thank goodness i was in my driveway and not on the road with my kids in the car! we were able to get the car to apple ford in columbia md where they ran diagnostics and said we need to replace the the steering rack, which will cost $1,950!! after reading the forums, complaints and pending lawsuits online, it is clear that this is a common issue where several models are being recalled. My vin has not been associated with that recall, but i'm desperately hoping that it will soon. This is an electric issue causing the power steering to fail, and it's happening to so many ford owners. Please take action!
The contact owns a 2012 ford focus. While attempting to reverse the vehicle, the power steering failed without warning and the steering assist warning light illuminated. The contact took the vehicle to dealer where it was diagnosed that the steering module failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the vin was not included in a recall. The approximate failure mileage was 90,000. Updated 09/20/16*lj
The contact owns a 2012 ford focus. While driving approximately 20 mph, the power steering suddenly failed. The contact was able to pull into a parking lot and park the vehicle. The contact stated that the vehicle remained in the parking lot. In order to move it, the vehicle would need to be towed. The contact called a certified mechanic who informed the contact that the repair was no longer covered under warranty. The contact was advised to take the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to the dealer. The dealer was not contacted. The contact stated that the vehicle was included in nhtsa campaign number: 18v735000 (fuel system, gasoline); however, the part for the recall repair was unavailable. While the vehicle was stopped at a stop sign, the contact noticed a fuel odor. The contact called bob tomes ford (located at 950 s central expy, mckinney, tx 75070, 214-544-5000) and was informed that the part for the repair was not available. The manufacturer was not contacted regarding the recall. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 113,673.
Drove car to store on way to work .parked car came out to start vehicle. Panel lit up stated" steering assist fault.turned car off remained the same message appeared.called ford motor company was told covered on the powertrain dealer says it will cost over 2000.00that monies i don't have to spare,
I have a 2012 ford focus that without warning lost all steering control, i have contacted ford, who basically told me it's my problem.luckily, we were not driving at the time but this is not an isolated incident and seems to be a common issue.my question to you is what if this had happened on the interstate going 70mph?how is this safe for myself or anyone else on the road near me?why is ford not being held accountable for this problem? is it because people haven't been killed yet?there was no warning, no way of knowing that the steering was failing, one day it's fine and the next day it was gone.i do not understand why this has not been subjected to a recall as of yet?
The contact owns a 2012 ford focus. While driving approximately 70 mph, the vehicle became difficult to steer and "power steering assist fault" illuminated on the message center. The contact continued driving at a slower pace to her destination. After a while, the vehicle steering began to operate normally. The vehicle was taken to ford auto world (2903 s scatterfield rd, anderson, in 46016) where it was diagnosed that the power steering rack and power steering module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 148,000.
Steering wheel wouldn't turn after starting up my 2012 ford focus se. I turned the car off and back on again, and the steering wheel turned as it should. However, the next day it did it again. I immediately took it into the dealership and was informed the electronic rack and pinion needed to be replaced. This is apparently a very common issue (there are hundreds of complaints on the nhtsa website), yet no recall from ford. Discouraging.
The contact owns a 2012 ford focus. While driving approximately 55 mph, the steering wheel locked and the vehicle drifted to the left without warning. The issue recurred multiple times. The vehicle was driven to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified. The vin was unknown. The approximate failure mileage was 95,595.
Received spurious steering assist failure alarms until it failed completely at start up.several of these occurred while driving and caused the loss of power steering and almost caused accidents for my daughter.this car only has 32k miles.took to tallahassee ford and was quoted $2154 to repair.after negotiation, final price was still $1830.
The power steering ('epas' - electric power-assisted steering) system failed in my 2012 ford focus on 7/15/2016. The power loss was intermittent and unexpected at first, randomly shutting off upon vehicle start-up, or shortly thereafter. The power steering eventually experienced full failure on july 15th, 2016 and remains inoperable to this day, leaving me to deal with complete manual steering only. As a result of the failure, steering effort has increased tremendously during stationary and low speed maneuvering. It also makes controlling the steering wheel and vehicle under bumpy road conditions troublesome at all speeds, as well as avoiding lane drift at all speeds. The most concerning result of this power steering failure is dealing with bumpy road conditions, including potholes, which can jerk the steering wheel from my grip at times and veer the vehicle into another lane, or worse, an opposing lane of traffic. This has at times caused mild injury to my wrists and occasionally strain in my elbows when dealing with sudden jerks as well as the immense effort required to turn the steering wheel in stationary or low-speed maneuvering situations. I am a healthy and physically fit young man, & even i have trouble dealing with the steering wheel in these situations. Due to the enormous cost of repair, which can cost upwards of $2000, i have been unable to afford repair the steering, which has been inoperable for over a year. The nhtsa has already recalled the 2011-13 ford taurus and flex, 2011-13 lincoln mks and mkt, 2011-12 ford fusion and lincoln mkz, and 2011 mercury milan for the same epas steering failure, but nothing has been done for the focus yet. I worry this issue will potentially cause serious injury or death to me or my loved ones.
I went to start my car and the warning light came on that said "steering system failure". The car is no longer driveable. The manufacturer is denying responsibility. There is a ny times article re: this stating they are aware yet no recall yet. We need a recall. There are other complaints online by owners who have not yet filed with nhtsa. Https://www.nytimes.com/2015/12/25/automobiles/ford-focus-steering-problem-prompts-many-complaints-but-no-inquiry.htmli need help. I am in debt for this vehicle and i was told there was nothing wrong with it when i bought it.
The vehicle was in motion when a sudden loss in power steering occurred. A "steering assist failure" message appeared on the display. The vehicle had previously been checked at a factory dealership for this issue which appeared intermittently and no apparent problem was found. The epas system is now disabled full time and the vehicle has only 26k miles. It is my understanding that ford is aware of faulty components/engineering regarding this problem but refuses to recall. A sudden loss of power steering could result in catastrophic consequences and loss of life. Costly repairs would not solve the inherent problems with this system as it would be prone to fail again. Please take action
Steering assist fault - three times since the purchase of this vehicle it has displayed this message. It always went away after turning the car off and back on. The third time it has not gone away. The vehicle has no power steering. 6 years old/ bought new off the lot/ 92000 miles.
I was trying to leave work and when i started my car an error message appeared. The message signaled 'steering assist malfunction. Check handbook' the wheel was too stiff for me to move. The car was stationary in a parking lot.i am really thankful that it did not happen while i was driving because it would have created a safety hazard. The error message turned off and car was able to be driven home without incident. I have not driven it since because the message comes and goes without any indication. The wheel locks up when the message appears. The car has 54,475 miles. It is really disappointing how many problems i have encountered.
The contact owns a 2012 ford focus. The contact stated that while driving at various speeds, the power steering seized without warning. The contact was able to stop and restart the vehicle where the vehicle resumed to normal. The contact stated that the failure recurred approximately two weeks later. The vehicle was taken to the dealer where it was diagnosed that the power steering had failed and would need to be repaired. The manufacturer was notified of the failure. The failure mileage was 71,000.
While driving home last night just after exiting the highway, my steering wheel suddenly became stiff as if it was locked. Power steering fault light came on. I had to use all my might to keep it in a straight line just so i can make it home.
Electrical issue with the car which is causing the power steering to malfunction. When this happens, i am unable to turn the steering wheel at all! ford has not issued a recall. There are several complaints regarding this issue that has caused accidents because the issue has been know to happen while driving. The ford dealership recommends i replace the entire steering system (epas) to correct the concern, for around $2,000. I cannot afford this - why do i have to pay for an extreme mistake made by ford when they created these cars? i am fearful the error will occur every time i drive, and take extra caution on each trip i make. Please help
We had a problem with ford motor company over our 2012 ford focus . As background, while my wife was driving 40 mph on a straight road the car steering locked and pulled her into a curb causing a broken wheel, rim, and tie rod (estimated at $1500 to repair by bob tomes ford in mckinney texas).after the car setting at the dealership waiting for word from ford's corporate office for seven weeks we just found out they are not taking responsibility for this issue. It's pretty incredible to me that it took ford seven weeks to respond while i made two car payments and paid for insurance throughout that time without a car.we had found through research on the web that many people are reporting steering problems on the 2012 ford's focus.for your information we do not feel safe with this car and are asking bob tomes ford to help us resolve the issue locally since ford has not offered any help.
Power steering fault service assistant
Electronic power steering failure occurred again with warning lights.i shut down the car and it came back on.the steering fairly frequently briefly stops working.i experience this typically while parked before getting out on the road.
Steering assist fault service required warning signal showing on dash board.steer is very heavy, cannot turn.cannot make right or left turn.if you are strong enough, and want to turn, you need always occupied reverse road. That's very dangerous. I'd like to say, it lost turn function, out of control. Dangerous for myself, and other vehicle.if you google this problem. A lot of focus 2012 have same issues. Below link for your reference.all of this can show it's design defect. This problem can happen at any time.https://www.nytimes.com/2015/12/25/automobiles/ford-focus-steering-problem-prompts-many-complaints-but-no-inquiry.htmlmy car have happened several time, but normally when i shut down, restart, it's gone. This time happened on last friday night, mile 48209, with heavy rain, frozen day. I cannot drive it to home. It's very sad and frustrated. And i brought it to dealer, they advise" fs27 rack and pinion-replace" . Cost 2200 usd. It's not fair to ask customer pay for their design defect.highly appreciate if your excellency can look into this case, help all customer solve this potential risk.
For a few months now my power steering has been not working when i turn the car on sporadically. To fix this i have been just turning the car off then back on a few times and that seems to fix the problem. However, now it won't reset and i do not have power steering at all. I had it towed to the dealer and after they charged me 140 they tols me that it needs a new rack and pin and it would cost 2400!!! ford issued a recall on several different cars for this same issue. How many more people have to be hurt or die before they issue one for this? i just had the transmission control module replaced under warranty and received a letter in the mail informing me that a recall was issued due to the fuel system causing major problems.
At a stop light car in drive brakes lock, shift gear locks. Message appears transmission not in park. Car takes at least 5 to 10 minutes to turn back over to start up. Car stalls to go into different speeds, accelerates when turning a corner.
Loss ofsteering power assist ,violent lane changing on freeway
The power steering assist has gone out, i had just started the car and had no power steering and it is very hard to steer, i almost wrecked trying to get it hiome.
First time power steering quit i had just started it in the morning to go work, had to shut car off then turn it back on and steering would work then. Second time i lost steering when i was turning off of a 55mph highway in the middle of the turn and power steering quit, forcing me to go off in the ditch. Was very frustrating and now after shutting off the car the power steering does not start working at all. So i have to drive every day without it. Very frustrating when i pay this much for a vehicle and i have to get charged $1,200+ to fix it. Don't have the money to fix it so just drive without it now. Frustrating.
The ford focus 2012 has problem starting at 556 miles - the engine would not even turn over. The warning light "steering assist fault service require" come on, and the front power windows do not work too. Hope the dealer would fix this soon.
My wife's steering wheel was turning when she was stuck at work...steering assist fault...service required came up on the screen...was on her screen. Https://www.consumeraffairs.com/news/ford-vehicles-with-steering-issue-recalled-062915.html http://www.arfc.org/complaints/2012/ford/focus/steering/problem.aspxhttps://owner.ford.com/tools/account/maintenance/recalls/results.htmlhttp://money.cnn.com/2018/03/14/news/companies/ford-steering-wheel-recall/index.html
Started my car and received a power steering failure message. Turn car off and back in and it goes away. Happened three times once while i was waiting at a stop light. Took vehicle in and told it was a gear that needs to be fixed. This was a recall on other gods but not mine. Over $2,000 to fix.
Power steering faultvehicle suffers from electronic steering faults at random.this appears to be a common defect with the model year 2012 and is not covered under a recall.when starting the vehicle from a stationary position, the power steering will not engage.power cycling the car a few times will initialize the steering control for the time being.i haven't experienced the issue at speed as of yet, but am concerned.
Started car put in drive the steering light came on and had no power steering drove out of drive still no power steering drove about 2 miles still no power steering stop put in park stop engine waited about 15 seconds started car light out and the had power steering . Talked to shop foreman at crouse ford told me they have not seen any problems with the focus but what i described say it is the electric power steering rack and pinion
For three years from 2013 to current i reported my car having intermittent electrical issues where my power steering would just fail and my speedometer would cease to function this could happen while driving or stationary.... I reported this to ford and over the course of three years had the issue inspected but they could not resolve the issue.. Now the car is out of warranty but say it is due to faulty censors.
Intermittent power assist steering malfunction over the past 6 months.power assist malfunction on starting car would reset after restarting car.ford garage checked and could find nothing wrong.went out to start car today and power assist steering now out completely.unable to turn steering wheel.restarting car does not help.fortunately car was parked in garage when this happened. Will be calling ford tomorrow.
Power steering has been going "in and out" for about 1-2 years. Resolved temporarily typically by restarting engine. However, power steering permanently failed 9/9/18. Took my car in multiple times prior to this with no resolution. Looking at a $2100 bill to replace whole steering gear. Multiple electrical issues with cars computer. Called customer care stating ford knew about the issue (2017 dismissed lawsuit)-- but warranty was relied to get out of the cost responsibility. Mileage around 94-96,000.
Power steering electrical rack.i prepared to leave work,check engine light showed issue with electronic steering.two weeks prior to this event,my radio system(loud crackling)failed.with no power steering assist,drove home,two miles.i called ford dealer to have car tower to their shop.
While driving on the interstate i-285 my steering wheel locked up almost causing an accident and i have had the vehicle several times at a ford dealership and it is not fix.
My 19 year old daughter drives this car and is in college away from home.she got in her car in the parking garage at her apartment, cranked it, and the "steering assist default" message lit and she was unable to steer the car.thankfully, she wasn't driving anywhere when this occurred or it could have been very bad. We had to have the car towed to a ford dealership, and they tell us that it's going to cost $2,000 to repair!!!!!not acceptable!!!!!
Chrome surface of steering wheel trim begins to peel without contact and is exceedingly sharp when it does so.i have now caught my finger on it twice, drawing blood on a highway traveling 70mph.
The contact called on behalf of his aunt who owns a 2012 ford focus. The contact stated while his aunt was entering her garage, the steering wheel seized. The contact stated the aunt does not remember the warning light that was illuminated. The contact stated the driver turned off and on the ignition and the steering wheel was functioning normal. The vehicle was taken to local dealer gene butman ford located at 2105 washtenaw ave, ypsilanti, mi 48197,(734) 482-8581, where it was diagnosed with needing unknown rack to be replaced. The vehicle had not been repaired as of yet. The manufacturer had not been informed of failure. The failure mileage was 34,659. *pm
When i am in park starting the car,.the steering wont work.a message comes up saying the power steering asst system is out. Does not steer at all.i turned the car off and on about 3 times then it went awaythere is an electric motor no pump..i called to complain and ford says there is not recall.they do however recall other models with the same problem. If..this is not a safety issue i don't know what is?the steering motor goes out? what if it happens when i am on the road.they already told me they wont fix it.it is clearly a recall issue and they wont fix the lesser models
Cannot hardly turn the steering wheel at stop and when driving. Very dangerous when driving in busy highways.the error message came on says that the steering assist failure.i took it to honolulu ford where i purchased the vehicle they said since my vehicle is out of warranty i have to pay for a rack and pinion system for 2500.00 dollars to fix it.unacceptable from a major company.
The electronic steering assist is failing causing the vehicle to randomly lose power steering. This make the vehicle very hard to steer and control. The car is a 2012 and only has 30,000 miles. No recall has been issued yet other models with the same electronic steering assist has been recalled. This has happened twice now when the vehicle has stationary and we did not drive the car. Seems the problem is intermittent and now we are afraid to drive the car, we don't want it to fail while we are driving and cause an accident or injury.
To whom it may concern: there is currently a recall for the electric power assist unit which is responsible for certain ford products power steering. The recall includes several ford/mariner suv. I'm not sure if that includes ford's focus( i've read some internet articles that said it had and others it had not)but the affected vehicles include model years 2012 thru 2014. I had reported it to both ford & my dealership roughly a month ago as it started roughly a month ago but to date nothing has been resolved but i was however made aware the cost to repair/replace was some $1,500.00as of yesterday i now no longer have power steering now not only putting myself @ risk but others as well. I would hope ford would repair this vehicle @ no cost to me...updated 08/24/15
The contact owns a 2012 ford focus. While driving 65 mph, the steering wheel seized and the steering warning indicator illuminated. The contact immediately slammed on the brakes and exited the freeway. The contact stated that the steering wheel never unlocked and the vehicle was not driveable. Paul cerame ford (11400 new halls ferry road, florissant, mo 63033, (314) 838-2400) was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 123,550.
After getting my car back from dealership where they reprogrammed the transmission the car would wonder from left to right at freeway speeds and the steering felt unstable.
Owner of a 2012 ford focus 4d se, experienced the loss of power steering "power steering assist". It has happened to me twice within minutes of each other. Going down a city street and lost control it was extremely difficult to turn to get off the street to safety. In the process of turning i came close to hitting a car. Turned the car on and off, figured works for electronic devices, the "power steering assist" was removed then 10 minutes later the "power steering assist" engaged again this time turning off the freeway. Very scary experience. After reading the cost to correct the issue i will be out $2000.00. Is ford putting lives in danger to create another revenue stream?? i can not believe that these vehicles have not been recalled for this issue!!!!57k miles
A few weeks ago my son started experiencing intermittent failure of the electric power steering (eps) on his 2012 ford focus sel, which he'd owned for less than a year. If he had no power steering when he turned on the car, he could just turn off the car, take the key out of the ignition, replace the key in the ignition, turn the car back on, and occasionally the power steering would work again. That only lasted a few days. Then the loss of power steering became permanent. He could still turn the wheel with a great deal of effort (more effort than is required to turn the wheel of a car that never had power steering), but as soon as our independent ford certified mechanic (used to work at our local ford dealership) pointed out that there were reports of the same steering system seizing up and making the car impossible to steer, we couldn't let our son drive the car again until the garage replaces the rack.our mechanic believes there might be a class action suit implicating the eps, but our local ford dealer and ford corporate say there's "no program" to fix/replace eps on cars where they've prematurely failed as did my son's. The local dealership and ford customer service in mi were polite, but they're neither sympathetic nor helpful in light of the seriously dangerous prospects arising from the defective eps they refuse to acknowledge.
A notice on the dash appeared at startup(stationary) , stating power steering assist fault service required. This makes steering very difficult. This has happened before but the warning would go away on next start up. When i took it to a mechanic i was told that no codes were showing. I have had my car at a ford service department and they told me there are no open recalls or bulletins.
The contact owns a 2012 ford focus. The contact stated that the power steering assist was faulty and the steering wheel was extremely difficult to turn. The contact had to use excessive strength to turn the steering wheel. The contact observed that "steering assist malfunction" was displayed on the instrument panel, malufunction warning light came upon. The vehicle was taken to wayne akers ford (2000 10th ave n, lake worth, fl 33461, (800) 749-8875) where it was diagnosed that a new steering gear was needed. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 38,000. The vin was invalid. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
The contact owns a 2012 ford focus. The contact stated that the steering wheel failed to unlock and the steering assist warning indicator illuminated. The vehicle was towed to willis ford (15 n dupont blvd, smyrna, de 19977) where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 83,000. The vin was not available.
Driving home in traffic my cars power steering failed and it became difficult to steer.was able to struggle with steering to get it home.later went out to moved car and steering was fine.called ford and they said they are aware of the issue but no recall yet. Extremely dangerous.ford must be waiting for more related death before issuing a recall.repair cost $1600 - $2300!real nice ford.
The contact owns a 2012 ford focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled without warning. The driver was unable to restart the vehicle. The vehicle was pushed into a nearby gas station to be diagnosed. The driver was informed that the fuel gauge was inoperable. The vehicle was included in nhtsa campaign number: 18v735000 (fuel system, gasoline). Additionally, on another occasion while moving the vehicle from a parking space, the steering wheel became firm and difficult to maneuver. Metro ford chicago located at 6455 s western ave, chicago, il 60636, (888)667-9088 was contacted by phone. The contact was informed that the vehicle was not subjected to a recall or a warranty. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 62,100.
First time:was merging from one highway to another and power steering went out.warning came on.i got off immediately.i turned the car off and the warning message went off and the car was fine.i took it directly to the dealer.they said they could not get the car to do it again and that they checked the connections and all was fine.second time:was parked and went to turn the car on.the warning message came on and i could not turn the steering wheel. Turned the car off again and it cleared itself.i am going to take the car back in to ford so that i can get the dates that this occurred on record.this is twice within months that this is happening.it is scary to think of what could happen if this were to occur again.
The contact owns a 2012 ford focus. While driving approximately 35 mph, the steering locked. The contact turned off and restarted the vehicle and it resumed normal operation. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 15,922.
There was a power steering failure when backing out of parking spot. Dealer indicated that there is a power steering issue that could impact safety (stranding the vehicle in parking lots or loss of control at speed).
I own a 2012 ford focus se hatchback with a 5-speed manual transmission and the sport package.i purchased the car new from a dealer in southern california in january 2012.starting with around 80,000 miles on the odometer and occurring periodically ever since, when the car's engine is first turned on, the power steering is not active.when this occurs, if i immediately attempt to turn the steering wheel, a "steering malfunction" warning indicator illuminates in the car.however, if i start the car and don't attempt to turn the steering wheel for 5-10 seconds after the engine is first turned on, the power steering is active with no issues.in those situations where the "steering malfunction" warning indicator has come on, i simply turn off the car, wait a few seconds, then turn it back on again.if i wait the 5-10 seconds before attempting to turn the steering wheel, the problem is gone, and the warning indicator is no longer illuminated.during the 78 months i've owned this car, i have yet to experience a situation where the power steering suddenly deactivates while the car is in motion, although i have heard other owners of similar 2012 ford focus vehicles report such power steering outages and am aware that a number of accidents have occurred with similar circumstances.
Power steering failure, upon starting car dash lights warns of power steering failure. At first we could turn car off and restart car and then it would function. This was last year when fall and winter came we had no more problems, as summer came this year with high heat it would not function at all now.
I backed out my focus from the garage and heard a beep or noise to alert me of a problem.the steering wheel was rigid and dash message said something about steering malfunction.in addition was a square box with an "i" in the box. I then moved the car back into the garage and turned off the engine.
The steering wheel has sharp metal edges protruding from the top of the wheel.while driving on the highway, i sliced my finger on the edge.not a major incident... But upon reviewing the internet this is apparently a common issue with the ford focus.i have read on the internet that the metal edges can slice the airbag upon deployment.i am not sure if this is true but for the sake of my sliced finger and my air bag i would like someone to investigate!my hope is that ford will repair or replace the metal on the wheel so it is no longer a danger while driving.
During normal driving conditions in the city i live in, my power steering suddenly went out. At first i thought that my engine had stalled, but then i realized the motor was still on. My ford focus suddenly lost it power steering function while i was driving it. (very scary) an engine warning light was displaying (steering assist). I drove home to see if i could read up in the internet to see if i could self diagnosis the problem. Some video indicated it was a fuse. (others indicated common problem with this vehicle) i checked my fuses in relationship to the steering. There are okay. I took my vehicle to a certified auto mechanic shop to see if they can help me. They could not, in factthey were caught at surprise that this was a non-fluid steering system.(no oil required) they recommended i go to another shop, but the results were the same. The diagnosis is replace the entire rack & pinion system.according to the internet this is a common issue with ford focus and ford fusion as well as lincoln's. If this is in fact an issue with ford vehicles please consider a recall for this problem.i can not provide any photos because the issue is internal, under the vehicle.
Bought used from ford dealer mid-may 2019. By last week in august 2019 the steering assist fault service required warning light came on when i started the car in the morning & lost power steering right away. Next time it ran fine, then went out again in town driving in residential area.just got into service center at dealership where i bought it & it needs $1900 of work, about $1100 in parts alone. As a new college graduate, i was hoping to have a car with no major repairs needed. Noticed other ford car models around 2012 have had recalls due to steering & also numerous complaints for this year.
Our 2012 ford focus all of a sudden lost its power steering capabilities making the car extremely difficult to steer, turn or control.my 20 year old daughter who drives the car daily is of slight build, so her safety was at jeopardy behind the wheel.this problem occurred while she was driving near our home on 9/6/16.i drove it immediately and found it very difficult to maneuver, so i brought it to a ford dealer that same day.on 9/7/16 i was told the rack & pinion electronic system failed and the repair costs are over $1900.i feel this is a safety issue that ford needs to address and pay for the complete charges.the vehicle is unsafe to drive at this point until the expensive problem is resolved.
The contact owns a 2012 ford focus. The contact stated that while driving at approximately 45 mph, the steering wheel seized and the steering assist fault warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.updated 4/29/15
After receiving the recalls serviced by mike white ford in cda idaho.my vehicle is no.longer safe to drive.the 2012 ford focusthat was perfectnow stalls lacks power .the safety features no longer work.the car now has steering issues .since the recall work was done the car has sat in the driveway .it is unsafe for myself and others.when the car is in motion and you depress the gas paddle the rpms will race all the way up then plummit.while driving there is no power .when driving an incline or hill the gas paddle has to be pushed to the floor and still loses speed .the car shakes and the steering is erratic. One of the safety features in which the stereo mutes unless the seatbelts are clickedin while the car is in motion no longer works the ford motor certified mechanics or techniciansrefuse to honor the. National traffic and motor vehicle safety act and the letter of recall concerning my 2012 ford focus that has under 60 thousand miles on the odometer.
I purchased ford focus used- one year old- with 16500 miles.three times it stopped as i was turning left in oncoming traffic.one time i backed up and it would not go into gear. Other times it would not shift gears on hills or on ramps two times on my steep driveway it came out of gear.brought to shop numerous times - told nothing was wrong repeatedly.i got rid of car after 13 months and took a financial hit but now i am driving a safe car.the difference is amazing and i am simply driving a chevy cruze so not an expensive car in comparison. Focus is dangerous to drive!
Power assist failed while driving. Could not turn the wheel properly. Car started shaking and sounded like engine was going to fail. Only 108,000 miles
While driving m power steering goes out. Also when first start car will indicate problem with power steering. Will have to turn off car then start again to resolve issue. I started few months ago and has become progressively worse. I hope they recall this before someone gets hurt.
Power steering electrical system failed without notice.noticed that there is currently a class action suit against ford for this issue and other issues. Not on recall list at moment, and may have to pay for repair due to faulty design.
Steering assist failure notice appeared on and off for nearly a year. Notice would disappear after turning vehicle off and straightening steering wheel. In the past 2 months the issue happens several times a day. Last week it happened twice while i was driving and almost lost control and crashed.
Electronic power steering failed at less than 50,000 miles.could not steer car.electronic control is located by exhaust manifold, which heat caused unit to fail.this is a common problem and ford has recalled the steering unit on other model, but not on focus.cost $2160 to repair.transmission shutters at low speeds making it difficult to control.had it into ford several times to diagnose and they state it is within parameters of this dual clutch type transmission.ford had extended warranty for transmission but refused to replace mine under warranty.
Steeringwent out at starting the car. This was just hours after dealer repaired some recalls., has never come back. "steering assist fault service req'" read out on dash. One ford dealer wants $125.00 to look at it after i mentioned steering. Another has refused to answer calls.i discovered that dealers were warned about problems with steering but did not notify owners.
No power steering.constant "steering assist fault.service required" message
Steering warning light came on so i turned the car off and when i turned it back on it was gone.i then backed out of my spot and put it into drive.the car lost all power steering and was unable to move.i turned the car off and back on and this fixed the problem (no warning lights).this happened many times over the next few weeks but without the warning light going off.now i have no power steering at all in forward or reverse and it does not get fixed when turning the car off and back on.took it to the dealer and they said the steering module had failed and would need to be replace.i have done research on line and many other people have had this same problem.why has this not been a safety recall is beyond me.very disappointed with ford and nhtsa for not already acting on this!
Power steering failure.happened 4-5 times when i start the car.power steering will not work and i get a message that "steering assist service" needed. Turning the car off, restarting usually fixes the problem but i worry what might happen if it fails at 70 mph in traffic. I see many complaints of the same issue on the web.i am surprised ford has not addressed this very common problem.
While driving on a busy road, the power steering suddenly stopped working and the car became very difficult to steer.when i returned home and restarted the car, the power steering worked normally again.it is being checked by the dealership today. On the phone, the dealership said it would be difficult to diagnose the problem if it wasn't still happening.this seems like a significant safety hazard.
The steering light had come on before then went off because the steering wheel ended up being able to move. This happenedacouple other times and everything was fine. Then when it finally quit working was when i, the owner, had parked it to go inside somewhere, then came out to leave and the light came on and the steering wheel wouldn't turn. I had to have it towed to the dealership and pay $1,245.00 to have it fixed. They had it for 2 weeks.
The power steering has gone out. Research shows this to be a common problem with this car. The car was stationary at the time, but mid-trip. My son was driving and had difficulty getting home.
My steering locked up and i was unable to turn my wheel when driving. The alert "steer assist failure" appeared on dash. I had my car towed into the ford dealership and i needed to replace my power steering which costs $2000. They implied that it would be unsafe to drive on the road as no power steering very well would result in an accident.
The contact owns a 2012 ford focus. While operating the vehicle, the message "electric power assist" illuminated and the steering wheel became very difficult to turn in either direction. The vehicle was taken to holeman ford (3641 rt 42 south, turnersville, nj) where it was diagnosed that the steering rack was faulty and needed to be replaced. The steering rack was replaced, but the failure recurred approximately one week later. The vehicle was taken back to the dealer who was unable to detect a defect in the steering. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 111,000.
The steering wheel locks up and won't turn this has happened while driving and when i just start the car.i can put my key in the ignition and all the lights, radio, and chime works, but the car won't start. I had it checked when i got it started and the battery was fine and the altenator was fine and so was my starter. I have been having problems with my car for the past 4 years please help.
The contact owns a 2012 ford focus. While driving approximately 30 mph, the warning chime sounded and the power steering warning light illuminated. The steering wheel was difficult to maneuver. The vehicle was restarted and functioned normally. The vehicle was taken to a dealer where the failure was unable to be duplicated. The failure recurred numerous times. The manufacturer was notified of the failure. The approximate failure mileage was 3,000. Ma 10/16/15
It used to be that upon starting my car, a warning prompt reading "steering assist malfunction" popped up and my steering wheel would be very diffcult to turn. Usually, i would turn off the car, turn it back on, and voila--it would work fine. But now, the steering wheel malfunction has developed while driving the car with no patter or warning of it happening. Again i would turn off the car and turn it back on once i merged out from the roads of the street or freeway. Steering alone was really difficult. Now, my car reads the same malfunction prompt, and my nifty trick of turning it off and back on no longer works. The issue is permanent as of now. Also i have lots of videos documented about this issue on youtube.
Steering assist fault failure. Wheel will not work the wheel is extremely hard to move. Car was stationary in my parking lot at home, but will not work. It has done this while on a highway as well, the steering assist fault or failure came on and i had all i could to pull over because the wheel was extremely hard to move. Used car dealer did not inform me of this issue when i bought it in february 2020.
Second & third time the power steering has locked out on this vehicle while stationary, thank god. The instrument cluster showed a message reading "steering fault and it was amber in color.turn off vehicle and restarted vehicle as my spouse told me and steering was ok.drove to a different location and stopped about one hour later started to restart vehicletothe system warning and status messages cluster was on and amber in color, turn off and restart vehicle and it was ok, drove home and it is as of this date still working. .
On 12/8/2017 i drove me car downtown nashville from my house.parked it in the gultch area.walked to a return.came back to my car and the steering assist fault light came on.it said contact dealer.i tried turning the car off and on again several times.the steering wheel would turn with great effort, however i was parallel parked and there was no way i was getting the car out of the position it was in without needing a tow truck.so i had to have it towed to the ford dealership.once there it took them 5 days to tell hook it up to the computer and tell me that i needed almost $2,300 worth of repairs.so basically while the car was parked, it broke.i declined service at the moment and am actively searching for solutions.the dealer diagnostic was as follows:"found u3000-49 pscm internal failure.followed pinpoint test b and found needs rack replacement."the car was purchased in jan 2013 from a car max.i payed for the extended warranty that they sold me as 100,000 mies "over the purchase milage", to which they have been kind enough to inform me actually meant 100,000 miles total.i'm right at the 113,500 neighborhood.i have exactly two payments left. So now not only do i have to borrow or rent a car ($$$) i will loose money if i trade it in, i have to burden someone else with the use of my car to work.which has affected my ability to earn a living and pay my bills.top that off with the service charge of and extra $2,300 out of pocket.ford, we need to talk.
I started my car this morning, put it in reverse and began to back out of my driveway when the car locked up and lost power.i could not steer or brake and the car continued rolling backwards until it hit my garage and stopped.the lights came on my dash read "(i) steering assist fault".i turned the car off and on several times before the lights went out, the steering wheel unlocked and i was able to depress the brake and gain full control of my car again.i took the car to my ford dealer in kannapolis, nc (where i purchased the car) and they said the car would need to "duplicate the error" before they could diagnose it.i explained the car would have to be in motion for that to happen and i cannot stop the car if that happens again. I drive on the interstate and i am petrified this will happen while i am on the road and have no control over the car.the tech said there have beenhundreds of complaints about the loss of steering power on these fords, but that until ford issues an official recall there is nothing they can do to fix it.it could be as simple as a software update.
Car had been parked overnight.went to start up and the "faulty steering assist" warning light came on.i called the dealer and they said to check the battery.took it to a mechanic and he had to replace the electronic steering gear and rack and pinion.total cost $2500.
The contact owns a 2012 ford focus. After the vehicle was parked, the steering seized and the steering assist fault indicator illuminated. The vehicle was taken to courtesy ford (1410 w pine st, hattiesburg, ms 39401, (601) 544-8111) where it was diagnosed that the entire power steering electric rack and pinion assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 90,000.
The contact owns a 2012 ford focus. While the contact was preparing to pull out of the driveway, she noticed that the steering assistance warning indicator was illuminated and the power steering failed. The contact took the vehicle to an independent mechanic who diagnosed that the rack and pinion needed to be replaced. The vehicle had not been repaired. The manufacturer and dealer were not made aware of the failure. The approximate failure mileage was 120,000.
When i went to leave my parking spot, i had zero power steering and a warning light on the dash. No warning, it was fine when i parked it 4 hours earlier. Now, the dealer says i need an entire new rack and pinion totaling $1,560 with labor. Why is this not a recall with all of these complaints? could this also cause the terrible vibration in this car i've felt since we bought in april? i've had it back to the dealer 3 times and they can't find it when they test drive.
The steeringwheel locked upand the steering assistcame on while i was doing 5 mph . And the fuel tank is beinghas been deformedbecause of a vacuumproblemwith the cap less gas tank. I knowthat the rest of the 2012 fusion and escapehave been recalled,becauseof the danger of drivingdown the roadand steeringwill loose controll
Vehicle steering assist failed as i was making a turn at approximately 20 mph. Steering the vehicle became extremely difficult. Vehicle was parked and turned off then restarted. Power returned after restart.
The transmission is knocking when it shifts gears especially the lower gears. It stutters really bad as well.
Informed that the steering assist has malfunctioned and loose all power steering. Luckily so far i have been able to turn car off and restart and have the steering function properly.
The contact owns a 2012 ford focus. The contact stated that while driving at various speeds, the steering wheel became difficult to steer and the power steering assist warning light illuminated. The contact stated that the vehicle did not regain steering capabilities. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 38,362.
Steering assist failure occurred three times-once in the street, once in our driveway, and once in our garage. In each instance, frestarting the car returned operation to normal.
2012 ford focus had intermittent steering assist fault warnings. Since 12/24/2017 the fault warning does not go away and i have no power steering. I called 2 different ford dealers, they both denied any knowledge of any known problems with this problem. I did a tiny bit of research and quickly found that many other owners are having the same problem and that your agency has had complaints and are or did investigate this problem. Is this caused by an exposure to extreme heat from other engine components? the faults always started upon starting the car and i would turn the car off and back on,it would go away but know it won't go away and i cannot drive it without power steering.
I see you are investigating power steering problems with the fusion.i have a 2012 ford focus and the power steering is out.i would leave the car parked and running during the summer, if i was on my cell phone.the power steering assist light would come on, while in park and if i tried to move the car, the power steering would not respond.i could turn the car off for a few minutes, then back on and the problem would seems to fix itself.i don't recall how many times it happened, 5-7 times probably.the final time it happened, i was again parked and this time turning the car off did not correct it.that was approximately october 15, 2014 with about 38,000 miles. Unlike some of the other comments i have read on the internet, i never had the power steering go out on me while driving.i will be going to have the car checked tomorrow at mac haik ford in georgetown, tx where i bought the car in january of 2013.i just had to learn to drive without power steering again.
My daughter was driving from her job when the power steering went out on her 2012 ford focus. She is a college student needing a safe reliable car to get her back and forth from college. It is unbelievable that the fusions were recalled for power steering failing. Why not the focus??? it is ridiculous that its going to cost an estimated $1850 to fix a problem.
When car starts power steering (electronic) does not work for an undetermined length on time from a few seconds to one hour. Stop and restart car and power steering works.
"steering assist fault" error message started appearing randomly when starting up car in park about once month a year ago.i could get it to clear by shutting off car and opening and closing door and restarting. Frequency increased last month to about once a week, then to every day, and now it won't clear.mechanic's charge $2,114 to replace the faulty part, realign and reprogram car's steering.
The rolling back problem came first. When you are stopped on any incline, between taking your foot off of the brake and placing it on the accelerator, the car rolls back quite quickly, and i have almost hit the car behind me. The steering problems came a little later. The steering requires both hands at all times, and even then it is quite shaky. I feel car sick when i am the passenger because there is so much side to side movement. During turns, the engine feels like it is cutting out, it loses so much power, and i have to push the accelerator extremely hard just to get enough power to finish the turn. The scariest of all of the problems happens at higher speeds. It has happened to me three times. When i am driving on the freeway (60-70mph) and i begin to slow down, the steering gets out of control and goes back and forth so rapidly, i hold on for dear life trying to keep it in the lane, and the braking is not as efficient as it should be when this happens, and i have nearly escaped hitting the car in front of me. When i have been in this situation, i have started to brake right when i see the brake lights ahead, and i have had ample space to stop gradually and safely if i were driving a normal car, but in this car, it is out of control and the brakes won't work well when this is happening. This has happened on dry roads. This car terrifies me and the rain and ice haven't even hit yet. After i experienced these problems, i looked on the internet and was surprised to see how many others are having them too. The shop had my car for 13 days and they called me and said that it is "perfect" and they didn't fix anything and to come pick it up. I bought this car in june, it is now september, it had 1074 miles when i took it to the shop. I left it there for now, i am terrified of this car and unfortunately i own it. ..updated 09-26-12 updated 10/01/2012
The contact owned a 2012 ford focus. While driving 25 mph, the power steering failed and the contact's daughter lost control of the vehicle. The vehicle crashed into a pole and the vehicle flipped over multiple times. The air bags did not deploy. The contact's daughter sustained neck pains that did not require medical attention. A police report was filed. The vehicle was towed and deemed totaled by the contact's insurance company. The dealer and manufacturer were not made aware of the failure. The cause of the failure was not determined. The failure mileage was unknown.
Started engine and electronic power steering failed to operate. This usually could be remedied by restarting the car, but not this time. Car is almost impossible to steer in this condition. I have seen several mentions of this condition on the internet.
The contact owns a 2012 ford focus. The contact stated that while driving approximately 60 mph, the vehicle would pull to the right and she would have to use excessive force to continue steering straight. The vehicle was taken to an authorized dealer where the contact was informed that the vehicle was operating as intended, and there was no remedy available. The vehicle was not repaired. The failure mileage was approximately 75.
On a wet pavement in the rain while attempting to make a right turn into a shopping center the power steering locked up and would not turn or respond. The vehicle continued into an island curb breaking off the front left tire causing over $4,300.00 in damage.the problem with the power steering locking up during wet weather was confirmed by the repair shop. Ford motor company (customer service) was contacted but would not send a representative to look at the vehicle. This issue is ongoing as everyone who drives the vehicle has experienced the steering locking up during wet conditions. The vehicle also has a shuddering issue where the vehilcle bucks when moving forward.
Steering assist fault light came on periodically over past 5 thousand miles, mentioned during last visit. Now it came on and won't clear. Have read of many people with 2012 fords with this issue. This is second problem with car, have also had clutch replaced twice.
Power steering goes out very hard to steer, yellow trouble light some times comes on. Very scary when it happens. Happens when starting from stop position.
The power steer fails when started and intermittently while driving. The power steering failure after starting has been happening over a year. Today the check engine line came on after pulling out of the drive way and warned me the power steering had failed. The vehicle has 100,700 miles on it.
The contact owns a 2012 ford focus. The contact stated that the power steering assist failed. While attempting to reverse the vehicle, the steering wheel became difficult to turn. The power assist indicator illuminated after the failure occurred. The dealer diagnosed that the steering rack failed.the vehicle was repaired and the steering rack was replaced. The manufacturer was not notified. The failure mileage was 59,000.
Steering assist malfunction when starting the car, rendering power steering unusable. Happens randomly. Previously went away with restarting of the vehicle, but is now permanent.
The contact owns a 2012 ford focus. While driving various speeds, the power steering seized without warning. The vehicle was taken to the dealer for diagnostic testing, where it was determined that the vehicle was not included in a recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
Power steering has been failing intermittently. Car drives like there is no power steering. So far it has always happened immediately after car has been turned on and not while in motion. The problem sounds common based on online searches.
Power steering assist indicator comes up intermittently when starting the car or while driving and it is extremely difficult or impossible to steer the car. Now it has not gone off for days and i am unable to safely operate my vehicle. It has happened to my mother a couple of times on the highway and she almost got into an accident at 70mph. Ford needs to address and correct this before there are anymore accidents or deaths. They did it in their other vehicles, why did they leave out the focus??? and for that matter, when is the nhtsa going to finally step in????
Steering assist message popped up and steering wheel locked up at the same time. The car was parked on the street.
The contact owns a 2012 ford focus. While driving at approximately 30 mph, the steering wheel was difficult to maneuver. The contact was able to regain control. The vehicle was taken to a dealer where the steering column assembly and the column steering cover were both replaced. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.
The steering gets loose and tight and when you try to correct for lane drift it takes a second for the steering to respond, this is very dangerous and i called ford and of course they wont do nothing or help in anyway. Car only has 74,000 miles on it and of course its not covered.
The contact owns a 2012 ford focus. The contact stated that while driving, and turning the steering wheel in either direction, there was a clicking sound coming from the steering. Additionally, on several occasions the horn failed to function as designed. The vehicle was taken to auto park ford located at 1825 centerville rd, sturgis, mi 49091, who indicated that the steering rack was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
I had an earlier complaint on my first focus purchased in march 2012...incident date june 27 2012...i lost power steering on 3 occasions...service was not able to fix it so they exchanged my car for an identical one on july 25, 2012...the second day i drove the new focus, something strange happened with the steering while on the expressway...i was going about 60 mph on a straight road and the car started to wander to the right and it also did it to the left...the steering is very tight and was difficult to get the car going straight...i've been to the dealership and they say that is just how it drives..if this true, i'll never be able to drive the expressway...this wandering was difficult to control and tiring to fight the wheel....2 new cars in 4 months time both with steering problems makes me think there are some kinks with the new electric steering on fords....this will be my first and last experience with fords.
On 6/82016 i was driving to work in the early morning , as i accelerated forward while turning the corner at a elementary school zone, a steering assist fault error message appeared on my instrument cluster. Then i lost all steering and i could not turn the wheel to avoid the small children and parents that were at the corner waiting for me to pass.i slammed on the brakes and avoided a life changing tragedy. I towed the car to santa margarita ford who informed me that the electronic power steering box failed and the repair was going to be $1,895. I called ford and talked to alex (case # tas-9779156-d5j4q5) who took my report , checked and quickly returned with bad news that there was nothing they can do. I asked him if someone needed to die for ford to take resposiblity for this unsafe system, but got no reply.
My focus when being turned on the steering wheel locks in place and does not want to turn in any direccion. This has happend multiple occasions for about 3 months. The problem used to be resolved by turnig the car off and then back on but is not the case anymore. This last time that it happend i was in motion coming to a stop sign and it seized on me. Luckyly i was already stopping or i could have wrecked. It took multiple attempts of turning the engine on and off to get it to work again. For now we are not driving the vehicle because we feel that it is dangerous. The warining that turned on on the dash read "steering fault". This car is a 2012 with 130 thousand miles.
While in motion on the interstate my consul gave me a notification that there was a "failure in steering assist" and to pull over safely. At witch time i lost my power steering assist. I pulled off at the next exit which thankfully led to baxter ford south where they ran a service check the next day. After running the check they determined there was a failure in the power steering control module (pscm). The pscm wasre programed to the last known code. They informed me that they did not know how long the fix would last. On the same day after driving 600 miles i received the same message and once again lost power steering assist. Note that the same failure has occurred in the 2011- 2012 ford fusion, ford flex, and ford taurus. All have been recalled except for the 2012 ford focus model. I will attach and highlight my invoice from baxter ford south.
Vehicle looses steering assist when backing up or moving forward (intermittent problem).vehicle has only 35,000 miles. Concerned about safety and lack of steering back up system. Took vehicle to dealer and they charged us $2,000 to replace the electric steering gear. Many owners of this model/year vehicle are experiencing same complaint and are concerned about potential safety and exposure to accidents.
The contact owns a 2012 ford focus. The contact stated that while driving 70 mph, the vehicle loss power steering assist and became difficult to steer. The vehicle was turned off; restarted and driven to his destination. The failure recurred twice at start-up. The vehicle was taken to murphy ford located at 3310 township line rd, chester, pa 19013, (610) 494-8800, however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 140,277.*dt*ln
Takata recallstarted car and dash light indicated the following message, "transmission malfunction. Service now"also got power steering assist error message earlier in the month.
Started vehicle and pulling out of street parking when the wheel locked suddenly and there was a steering wheel assist warning light that came on dash.turned car off and back on and it cleared.another vehicle had to maneuver around me by the time i had turned the car off and on.luckily it was not too dark or else it may have caused an accident.
The contact owns a 2012 ford focus. When the vehicle was started, the steering lost power and "power steering assist failed" illuminated. The vehicle was taken to jim charlon ford, inc (760-371-1331, located at 269 s china lake blvd, ridgecrest, ca 93555) where it was diagnosed that the steering gear module needed to be replaced. The manufacturer was made aware of the failure and did not assist. The failure was not repaired. The failure mileage was approximately 77,300.
While the vehicle was stationary, the electronic power steering went out on the vehicle. I had to drive the vehicle home with no power steering and made it extremely difficult to steer. If i was not strong enough to force the wheels to turn, this would have been an extremely dangerous situation. If this happened while the vehicle was moving, this would have been catastrophic. I feel lucky to have this happen while being stationary. This seems to be a common problem for this model of the focus and ford should take necessary steps to replace all power steering with more reliable parts for this model of the focus.
Metallic steering wheel trim is peeling at the top left side of steering wheel. Peeling material is very sharp and can easily cut skin, as it did to me and many others as seen online after doing a simple search for "ford focus peeling steering wheel trim". I'm also concerned that in rare circumstances the airbag itself could be cut by the sharp trim when deploying.
The contact owns a 2012 ford focus. The contact stated that the vehicle was not shifting into gears properly, would stall sporadically and would jerk intermittently. Additionally, the steering wheel would often seize. The vehicle was taken to an authorized dealer several times who had not been able to replicate nor diagnose the failure. The failure recurred and the dealer replaced the transmission and transmission sensor but the failure recurred.the contact also mentioned that the lights intermittently illuminated and the radio was making a loud noise when it was powered off. The vehicle was taken back to the dealer who then diagnosed that the computer chip in the fuel pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
Power steering assist faultpower steering will not function until car key is turned off and on a few times.this sounds like the same problem they have inthe ford fusion and it is on recall.this is aserious safety problem and it should be recalled??it does it about once day.
Just like the other hundreds of ford owners that are not on the recall list my focus steering wheel locked up. Due to a manufacturing defect that ford doesn't want to fix. Thank you very much ford i almost died! i will never buy another ford vehicle again.
When the car is turned on and stationary, it will display "steering assist fault," and the power steering will not turn on, greatly reducing the capacity to steer.upon turning the car off and back on, the power steering re-engages.it has been doing this for about one year now.
Power steering cuts out while vehicle is on. Steering becomes almost impossible. So far, it has only happened while stopped. Concerned it could happen while moving.
Electric power assist steering total failure.needed to replace entire steering rack.vehicle was fortunately stationary at the time.fault was found to be in the module unit.vehicle becomes very difficult to steer and would be unsafe if it occurred while in motion.
In 2015 after i started my car the power steering went out when coming out of the driveway at home. It use to come back on but comes off when car is parked then driven again . Now there is no power steering. On march 28, 2016, my car started honking twice when i push the lock button while the car is running on park and driving on the city street.
Power steering does not engage when starting the car. If it's shut down and restarted it usually resets. Only happens at initial startup so far, but i'm concerned it's getting more frequent. It doesn't seem to have any rhyme or reason as to why. Or where it happens. Thankfully it's fixed with restarting so far.
My 2012 ford focus is displaying on the dash "steering assist fault, req'd service". Bottom line, the power steering is gone. Can barely make any turns or park. This display has come up several different times in about a year and a half, maybe two years but then i turned the car off and the display disappeared and everything was ok. I asked ford mechanics about this but they said unless the problem is present when i had the car in for other service they could not do anything about it. This time, the display has not gone away and steering is extremely difficult. I have been on many automobile forums on the internet and it seems like this is a very common problem with the ford focus 2012. A lot of others have suffered the same thing. With this problem so common, there should be a recall.
While driving the vehicles power steering will disengage! parked the vehicle after getting home safely the car now says power steering assist malfunction and the power steering does not work. I can not get any answers from ford!
7 years ago i purchased a brand new 2012 ford focus from a local dealership. The car currently has 36,600 miles only, but so far had 3 recalls(!). 1 for transmission issues (got it to the dealership, they said they fixed it but to this date it is still stalling when accelerating), 1 for defect door latches, and 1 for the fuel pump. On top of these 2 days ago while trying to back out from a parking lot the steering wheel went dead and a warning came up on the dashboard screen saying the power steering is out. Towed it and took it to the nearest ford dealership and after two days i got the new that rack and pinion need replacement and it will cost $2,100 parts and labor. Called ford motors company and they said it's nothing they can do since the car is out of warranty. How can parts like these can fail after only 36,000 miles??? and why ford motor company doesn't take responsibility for defect cars like these placed on the market to be sold as "new"?!
The electronic power steering goes out without warning while driving on a city street !!!the internet is teaming with complaints about this on this vehicle.does someone have to die before the nhtsa takes action ?
Steering assist malfuntion ,my stering is hard ,and my dealer no cant fix that problem,my car have 73513 and have guaranty,and the dealer said ,i need paid for fix that problem
Power steering failed.the entire power steering rack was replaced which includes the power steering control module (pscm).the power steering failure began on 3/1/18 and was initially resolved by turning off then turning on the car.this worked for two weeks.complete failure occurred on 3/14/18. The pscm is not serviceable and is not a separate component of the power steering rack resulting in a high cost repair on a low mileage vehicle.the vehicle has 35948 original miles.this system is referred to as the electronic power assisted steering (epas) system and has been recalled on the ford flex, taurus, and the lincoln mks and mkt 2011 through 2013 models, but not recalled on the ford focus even though it is the same problem and faulty equipment design.
I own a 2012 ford focus that has experiences a multitude of issues.however, i am specifically writing today about the steering wheel locking up.it happens when i first start the car up, often times requiring me to shut the car off and restarting.the car will also note a 'steering wheel malfunction' error message.i've reached out to ford who will not repair.
I was driving on busy four-lane highway in fast moving traffic in my 2012 ford focus a light came on saying steering assist failure service required.this scared me very much.it was very dangerous and lifethreatening.the wheel was heavy and hard to steer getting off the highway curving exit.i was frightened i would hit the guardrails.brought car to torrington, ct ford dealer who is very nice said steering gear assembly needs to be replaced $1,977.called ford asked why was focus excluded from recall issued for same reason to edge, fusion and explorer.ford representative named pam said "reason it was not involved in recall is because built at different time and using different part affected by the recall."i said but they all used same temkin manuf. Part.he said, "recalls are vin specific."would not pay for repair, and said my complaint would be forwarded to the "appropriate internal department".(that must be the do-nothing-about-it unit) how disappointing and embarrassing that an american company doesn't care about its customers. This is my third and last ford car i will buy.who is going to die before big business takes notice?there are 508 complaints on this website for the same problem with this vehicle!! and thousands more on other internet sites!why are we spinning our wheels with this agency that does nothing with this life-threatening issue. What is more important than being able to steer or brake your car?this steering assist failure is deadly and needs to be investigated and recalled for safety of 2012 ford focus drivers, their passengers, and other drivers on the road.-- tk (former ford driver)
I purchased a 2012 ford focus hatch. As soon as we drove the car we noticed the difference in the transmission. The sales man said he didn't feel it and that the car had to learn our driving habits. Don't think a car learns 2 different driving habits as there are 2 of us driving it. But at low speeds either accelerating or decelerating the car shutters and shimmies way too much for our comfort. It seems this is an electronic problem but we thought we'd bring it in to have a trained tech look at it. The first attempt was a new module and that should fix it.... It didn't... So in a second time for a remapping of the computer...didn't help. ....in for a third time and the tech says ford is not allowing any fixes on this car... We have to wait! really? wait? i bought a brand new $21,000 car...... An automatic car! i been told it has to learn how i drive... I've been told it needs broke in...it has 5000 miles on it nowhow long does it take to break in? i'm told that it's as if i am driving a manual and this is normal.........hello!!!!!not a manual. I'm told this is just how this transmission reacts... And along with the shuttering is the hesitation upon accelerating that could cost me my life on a busy highway............... The remote key lock has confusion issues. It doesn't always recognize the signal and it has to be opened or lockedmanually. All i want is a fix and if there is no fix i want to be able to implement the lemon law on this car........i expected more from ford for my 30 plus years of loyalty. After all isn't that what has kept ford going? all of us loyal customers that stayed with them thru the hard times? my family has bought over $100,000 in new ford cars and trucks and plenty of used ones as well. I really am sad that ford hasn't stepped up on this one and i am so sure i am not alone. Listen ford execs..... We are paying attention!!! thank you!
After starting car a warning bell sounded and notification on dash said "steering assist failure". Called ford and spoke with service and explained the issue. I gave him my information. He told me that my car was out of warranty and this would be a out of pocket expense for them to even diagnose. He also acknowledged that he has seen a "few" focus's with the same issue. After researching online there are numerous complaints of the exact same nature. I have called ford and am awaiting a return call from them. There has been a class action lawsuit filed in california (phillips et al vs ford motor company) on this same issue. Ford does have a recall on the fusion #15s18 concerning this same malfunction.
When the car is put into drive or reverse the steering locks and you cannot control the steering. I almost hit car next to me at a grocery store parking lot andmy garage wall while backing out. It happens in my driveway, store parking lots, where ever i go and the mechanic experienced it at the dealer. The dealer found it to be the electronic power steering system has failed and it needs a new one costing $2,141.34.
The contact owns a 2012 ford focus. While driving, the steering became difficult to maneuver and the power steering assist malfunction warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 56,633.
1. Driving on congested interstate highway at 70mph2. Warning message in dash displayed "driver assistance steering failure"3. Manually confirmed loss of power steering4. Drove about 15 miles to a ford dealer but they were closing for the day5. Started vehicle and had normal power steering.
Power steering completely stopped working. Almost wrecked the car. Transmission vibrates and makes noise
Vehicle was stationary when i turned the car on. Steering column locked up and the car started beeping and presented the warning "system check steering assist fault service required." this only happens when the vehicle is stationary and not in motion. In order to stop the above issue, i had to turn the car off and back on and then the steering would unlock.
Electric steering assist light came on and off a few times over the past 2 weeks. As of this writing it is on permanently and steering the vehicle is now done without power assist. As a man i am able to drive but the rest of my family and wife are no longer able to operate the vehicle as to the difficulty in turning the wheel.
Power steering failure at startup. Initially, this was intermittent and restarting the car would solve the issue. Eventually, the power steering failed completely despite restarting the car. The power steering failed only on startup, not when driving.
I was driving down the highway at about 70 mph and the steering assistance malfunction message suddenly showed up on the display and the steering wheel became extremely tight to turn. Restarting the car did not fix the issue.
The contact owns a 2012 ford focus. When the vehicle was started, the power steering indicator illuminated and the vehicle could not be steered. The dealer (verner-cadby ford, 1240 bloomfield ave, fairfield, nj 07004, (973) 575-0333) stated that the failure was due to age and the repair would cost approximately $1,700. The manufacturer stated that there was no recall for the failure. The failure mileage was 35,000.
Steering has become unreliable and has "gone out" two times in the past three days. Once at a higher rate of speed and another at a lower rate of speed. My husband has had to use extreme excessive force (he is quite strong too) in order to control the car where he wants it to go. The light came on and he turned the car off and on and the light was no longer on the dashboard.to add, the car is up to date on all services needed and is well taken care of.
Loss of power steering on public road. Power steering assist failure
While driving approximately 45 mph in traffic on the 5 freeway in los angeles, a warning came up on the dashboard stating "steering assist fault - service required". After the message displayed, a turn in the road was coming up and i noted that i had no power steering and had to use excessive force to turn the wheel to make the turn. Luckily i managed to nurse the car back home without causing an accident or going off the road. Turning at slow speeds is nearly impossible. I will be taking the vehicle into the ford dealership but it is my understanding that similar issues have occured to multiple 2012 focus vehicles and no recall has been issued similar to other recalls for different ford models. Luckily my current failure did not cause an accident, but the car is not a hazard to drive for both myself and other motorists. This issue needs a recall before someone gets injured or worse, and owners don't have to fork over $1500+ to fix the issue as seems common online.
Power steering assist stopped working while driving car.steering became very hard to turn.took to dealer, required entire steering gear to be replaced.
Power steering fault at start up would appear then go away but now vehicle no longer has power steering at all.seems to be a problem with other ford cars of the same date range (fusion, flex lincoln mks & mkt, mkz, mercury milan)
Power steering assist failure.drove to work fine, 8 hours later came out to go home and the power steering would not work.turned off the car and all electronics in hopes it was just a boot error with no success. The error was "power steering assist failure." had to have car towed due to it not being highway safe.recalls for power steering on other models after failure.
Recently on multiple occasions when i start my car i have no steering and i see a warning message come up on the dash that the steering is not functional.when i turn the ignition off and restart, it seems to work properly again.i am scared that i am going to lose my steering while driving.
Power steering would randomly go out when starting the car.at first, turning car off and restarting would clear error and steering would be fine.one day, car turned on and error wouldn't clear.no power steering at all.took into dealer to repair.repair will cost of $1900.not sure why it's not covered under power train warranty.and with the amount of complaints i've read online for 2012 ford focus power steering issues, i'm really surprised there hasn't been a recall.very unsafe!!
Power steering just randomly goes out which could cause a wreck because it is hard or impossible to turn the steering wheel when this happens. Especially if you are on the interstate and you all of a sudden have to slow down and try and get out of the way to the shoulder. There should be a recall for this. I have seen plenty of complaints about this same issue.
The contact owns a 2012 ford focus. While driving approximately 15 mph, the steering wheel seized and the steering assist service flashed across the instrument panel. The failure recurred several times intermittently. The vehicle was taken to a dealer for diagnostic testing. The mechanic stated that the electronic power steering gear failed and the power steering needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000. Updated 09/03/2015*ljupdated 09/10/15
We purchased this vehicle used about a year and a half ago for my teenage daughter. Driving to a friend's house, she stopped for gas. She started the car and the notification" steering assist failure - service required" came on. She turned the car off and waited a few minutes and started it again. The steering worked fine.. While driving, the power steering went out. Thankfully, she was on a side street and was able to pull over and turn the car off.. She turned the car back on and made it to a friend's home near by. Since last night, the power steering is completely out. I've just found this site which i was directed to from a consumer site stating a long history of this problem with the power steering on this vehicle. We are now waiting on a tow truck to take the car to a nearby dealership to find out what they have to say about the issue.i've already mentioned to them i've found this site and there is a long list of documented issues. ( they seem to be surprised about it ( go figure )) ....
Upon starting the car a message appeared that stated 'steering malfunction assist'; then driving/steering was almost impossible.shut the car off; then re-started and it was ok.next day the message appeared again.the car is now parked with plans to take it in.
Power steering failure- started with everyonce in a while id get the error notice of power steering failure so i would turn off the car start it back up and fine, it started to happen more frequently to the imbarrassing point of having to turn on and off the car 5-10 times just to have power steering, then i got a letter to update my car's software to help fix the power steering issue, i got the software update and 3 months later total failure, i now have zero power steering and now ford wants me to pay $2200 to fix it, when it failed i almost crashed into another car with my kids in my car on the freeway, needless to say we are greatful to be alive, sad thing is all other models from 2011-2012with the same exact power steering system get a recall why not the focus? i wish i would have known before i would have never bought the car, ford is a scam and doesnt back up its product, the power steering is broke because of their defective product
New 2012 focus jan. 18-2012.after 9258 miles steering locked while entering busy intersection.great difficultly steering car off road.incident happened twice that day (8-6) and again 8-7, fourth time 8-18. Warning light "steering assist fault.". Dealer unable to duplicate problem.therefore nothing corrected.dealer offered no recourse.i felt car unsafe to drive.after frustrating conversions with dealer rep, a friend drove the car to nearby chevrolet dealership where i purchased a 2012 sonic. This decision to purchase another car was very costly.my safety on the highway necessitated the decision.very disappointed with ford customer service.at times i felt rep's remarks were demeaning.
On many different occasions my steering wheel will completely lock up.today was not the first day - just now knowing i can report this.happens frequently and randomly since getting the vehicle.this is dangerous when driving, and it seems to be a common issue on these fords. When the wheel locks up - you have to stop the vehicle.if i turn the car off/back on 4 or 5 times it usually unlocks it.as far as the electrical goes - the car is possessed.if you turn the car off and remove the keys - the radio continues to play even after getting out of the car.the keyless entry will not lock the doors.windshield wipers will go off randomly without keys in the ignition.sometimes the radio will randomly turn itself all the way up and if you try to turn the whole thing off, it does not respond.many issues with this car!
The contact owns a 2012 ford focus. The contact stated while attempting to start the vehicle, the steering wheel failed to operate properly. The vehicle was turned off and restarted and the steering wheel resumed normal operation. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The dealer was contacted, and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The vehicle was not repaired. The contact stated that the failure recurred twenty times. The contact felt it was unsafe to drive the vehicle. The manufacturer was notified of the failure and provided the contact with a case number. The failure mileage was approximately 104,000
While driving, loss of ability to steer.also, when starting the car, trouble turning wheel.
The contact owns a 2012 ford focus. The contact stated that while his girlfriend was driving at low speeds in a parking lot, the electric power steering failed as the power steering faulty warning lightilluminated. The contact lost power steering assist and crashed into another vehicle's rear that was parked. No injuries were sustained. No air bags deployed. No police report was filed. No medical attention was contacted. No damages were made to the contacts vehicle. Nhtsa action number: pe13031(electrical system) was a possible solution to the failure however no recall was made to determine vin information. The vehicle was seen at an independent mechanic who diagnosed the vehicle and determined that the rack in pinon needed to be replaced. The vehicle was not repaired. The dealer el cajon ford (1595 e main st, el cajon, ca 92021(619) 579-8888) was contacted and informed the contact to speak with ford manufacturer to discuss options for repair. The failure mileage was 96,000.
2012 ford focus is very hard to steer, as if it has no power steering. There is no power steering pump. I learned that this vehicle has some kind of electrical steering. I have also learned that other vehicle like the focus has the same problems as mine but yet these other focus's have recalls for this problem. But not mine. We fear that this could cause a serious accident.
I was on the freeway and had my hand on the steering wheel . I moved my hand and the chrome on my steering wheel cut and took off a chuck of my pinky finger . My skin was struck on the chrome on my steering wheel , i had to put pressure on my finger to stop it from bleeding all over the driver seat . I pulled over to get my first aid kits to get a gauges on it.
At random times i receive the 'steering assist fault' notice and can't steer. I turn the key off, try again and it drives like normal. I took it to the dealer once, but there is no dtc code to tell them what to do, so nothing has been done. Today was the first time it happened twice in one day. The first time today was while backing out of a parking space like all the other times, but then a few hours later something new happened and it went out while going forward and pulling away from a residential curb. Luckily there was no traffic and i only moved a few feet away from the curb. I restarted it again and it drove like normal.
2012 ford focus.consumer writes in regards to steering control module recall repair issues, transmission problems and windshield motor malfunction.the consumer stated on the night of november 12, 2016, a safety warning light appeared on the dash. When he tried driving about 12 miles home, he had no power steering. The problem did not occur again. On monday november 14, 2016 the consumer stopped by a non-ford garage. No work was performed. However, the mechanic stated the problem was the steering control module.the mechanic suggested taking the vehicle to the dealer. Upon inspection, the dealer claimed there was no problem, but to bring the vehicle back, if the light came on again.the dealer informed the consumer three were no transmission problem. However, in march 2016, the consumer experienced a transmission problem.the dealer stated the problem was due to a weak battery.the problem occurred again and the dealer stated it was the fault of the alternator not sending enough current to the module.the problem continued. On july 4, 2016, the transmission light illuminated. The consumer used the off key procedure, to put the vehicle into gear, but the light remained on.
Upon start-up a yellow warning message was displayed that the power steering had failed, i.e. It took great effort to turn the steering wheel.car was shut off.later in the day, car was re-started and the power steering was again working and no warning light (amber) was displayed.appointment with dealer was made to address issue.
The aluminum trim on the steering wheel where the driver can rest hands is splintering off.it is sharp and jagged metal.it cut three of my fingers deeply.ford will not warranty this even though many many owners are complaining of the defect.
The contact owns a 2012 ford focus. When the vehicle was started, the steering assist warning indicator illuminated. The steering wheel seized and was unable to move. Once the vehicle was shut off and restarted, the vehicle was driveable. The vehicle was taken to a dealer where it was diagnosed, but the failure was not duplicated. The manufacturer was not made aware of the failure the vin was unknown. The failure mileage was 92,000. Updated 07/12/17*lj
On august 4, 2015 i was driving my vehicle and when i went to turn at the red light, my steering wheel locked up and then i heard a beeping sound. I looked down at my dashboard and a messaged appeared. I was unable to read the message right then because i was having to jerk my steering wheel to get the car to make the left turn and not run up on the curve. Traffic was coming so i couldn't just stop in the middle of the intersection. Once i got to the parking area i read the message on the dashboard and it displayed, "power steering assist fault." as of today aug 14, 2015 i have not been able to drive my vehicle and i am very afraid to drive it. I have called the local dealership and they want me to pay for diagnostic because they said that there's no recall on theses vehicles. I refuse to pay for any service because my concern is that this is a safety issue that the ford company should be responsible for. When i called ford to report the issue and to see if there's a recalled, i was told that this is the first that they have heard of this problem but when i researched the issue, i found plenty of complaints about the 2012 ford focus. Can someone address this issue before there's a fatal accident. I will be willing to allow someone to come drive my vehicle, see the message that appears on my dashboard still and investigate the vehicle in order to save my life and someone else's life. Ford dealership says that they have not been able to duplicate the issue, well, my vehicle is more than available for someone to duplicate it because it is totally a locked steering wheel sitting in my parking lot. I had to have my male friend to drive my vehicle 2 miles home because it scared me so bad that i couldn't drive it on top of a torn rotator cuff and not being able to turn the wheel. Please help all of us having this problem.
While driving the electrical power steering assist failed (dashboard indicator and loss of power steering). This has happened about eight (8) times. When this occurs the vehicle becomes almost impossible to navigate, on two occasions almost leading to accidents. In this condition the vehicle poses a serious personal and public safety risk. I took the vehicle to my local ford dealer (metro ford of madison, wi) who kept it for four (4) days. They stated from the very beginning that they know nothing about the steering problem, tested the car for four days and charged me $150.00 for test that produced no results. Within two (2) hours to picking up the vehicle the electric power steering system failed multiple times. Ford needs to issue a recall and replace the electric power steering system immediately at no cost to the owner. Or just buy the vehicle back from the owner. I believe this vehicle poses a great public danger.
My daughter was driving our 2012 ford focus on the freeway (with my 2 year old granddaughter in the car) at 65 mph when she had a complete loss of power steering.a message appeared "steering assist fault - service required"... No warning, this messaged just popped up at time of failure.my daughter struggled to get the car off the road and called me - refusing to drive the car for fear of endangering her or her daughter.i had to come get her.... I drove the car home - allthough there has not been a problem with the car in the 2 times i have driven it.my daughter will not drive it again.i have read that there have been several hundred others reporting this same problem - including a report in the ny times.does somebody to die before there is a recall?the car has 75,000 miles on it.
After starting the focus i would get a power steering fault alarm. Turning the car off and on would fix the issue. Now it stays off no matter what. This makes maneuvering extremely hard and dangerous.
The contact owns a 2012 ford focus. While driving 5 mph, the steering wheel seized and the steering service default warning indicator illuminated. The vehicle was taken to norris ford (901 merritt blvd, baltimore, md 21222, (410) 285-0200) where the contact was informed that the steering rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.
Steering assist fault warning and power steering locks up. Car left me stranded with my 2 kids. After starting the car, power steering assist fault light pops up and steering is locked. Restarted and it fixed. Went to my next location and started the car and no steering whatsoever.thank goodness i was not driving on the freeway when the steering went out. Ford should be obligated to fix this dangerous issue.
While backing out of our garage i noticed a strange noise when i turned the steering wheel.the same noise occurred when i had to turn the steering wheel to enter the garage.( makes the noise every time you drive it now.) i had a local mechanic friend check it and he said to take it to the dealer to run diagnostics and to drive it as little as possible. The nearest dealer is 20+ miles away. I made an appointment and here is the diagnoses: found that the noise is internal to the epas gear. Steering gear replacement and alignment $1596.49 installed plus tax. Ihad to pay a $95 diagnostic fee to find this out. The car has 61094 miles on it, so it is out of warranty andthe ford focus has not had a recall for this problem. Many other ford models with the same steering mechanism have been recalled, why not this one! so now it is sitting in the garage waiting on the part to come in so i can take it back to the dealer and have it, hopefully fixed to be safe. Hoping for a recall to get my money back.
For the past few weeks i occasionally get the "steering assist fault" message while driving and power steering stops working.usually, when i restart the car it resets and works again.today i got the message while at a stop light, restarted the cars a few times and it did not reset.i have contacted my dealer and they said they've never heard of this, despite my reporting it to them last fall as well. Update 9/15/15*cwupdate: i took the car into the dealership for repair, and the steering gear was replaced. So far, at 49,800 miles, the problem has not happened since the repair. The repair qualified to be covered by my extended service plan, and i paid 4100 deductible for the work. The repair was done at the same dealership where i purchased the car. Updated 09/29/15.... Updated 09/30/15updated 11/10/15.
The contact owns a 2012 ford focus. After attempting to start the vehicle, the steering wheel seized and the steering wheel locked error message illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 96,300. The vin was not provided.
Power steering assist failure warning light upon cranking the car, steering wheel impossible to turn but not locked up. Car hesitates/sputters at acceleration from stop
While leaving home for work during the morning of november, 5th, 2015, the 2012 ford focus would not turn left or right when backing out of the driveway.later in the day, the car stopped twice in the middle of traffic.the steering goes and it becomes very difficult to turn the wheel left or right.it was taken to the local delearship (supreme ford) and they quoted $1905.51 to replace the electric steering rack.that's not including the $108 upfront payment for diagnosing the problem.ford needs to recall this model as i'm now researching lots of consumers having the same issue.are they waiting for someone to seriously injury themself?this is very scary to have experienced.something must be done.it's not right for the consumer to pay for a manfacturing defect in ford's electronic power assisted steering (epas) that they won't recognize as a problem.don't our lives matter????
My daughter complained that she received a dashboard warning and lost power steering a few times- to confirm, i drove her car for a week and it happened six times in one week!!! total loss of steering! it happened while in reverse, driving forward and upon starting. In my driveway, and in city streets and while turning. I was not going fast and was watching for it. What could happen to those who aren't watching for it?apparently it is a manufacturing issue as tons of other owners are having the same issue. This is my childs car (which i will not let her drive) and i find it totally unacceptable that ford has not recalled this huge safety issue!
My ford focus i was driving down the street one real slow and my steering assist stopped the car just stopped i stopped it because the steering wheel became almost impossible to turn steering assist malfunction i went to the dealership they said it was $2,500 to repair it i don't have $2,500 my car is already had to transmission failures it's had an exploding battery it's had door locks that had to be replaced cuz they didn't stay last night transmission's been went over twice from the dealership and i just think they need to fix this for no charge because it is a safety hazard now i have no power steering my car is worthless i'm single i'm
The contact owns a 2012 ford focus. The contact stated while starting the vehicle, the power steering feature was inoperable. After restarting the vehicle, the vehicle performed as designed. The contact stated while pulling into the driveway and turning, the steering wheel was loose. The contact stated the steering assist fault message was displayed. The vehicle was taken to bokan ford (2 franklin park w #1, st albans city, vt 05478, (802) 524-7343) where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 30,000.
While i was driving the whole stearing column starts to vibrate then it tightens up and the light comes on saying stearing assist fault, service required. When this happens the stearing wheel locks up and you can't turn. I've had this happen three times, luckily not in a curve or at a higher rate of speed. I have to stop the car, turn it off and back on to reset. I know i will crash if i am going around a curve or driving on the interstate, with the car stearing locked. I currently have it at the ford dealership for repair. The mechanic said it was not safe to drive.
70k miles, steering assist failure. Leaving my 19 yo daughter stranding out of town.car was parked and malfunction would not reset with restarting or disconnecting battery.$2000 to repair... I own four fords and my patience is wearing thin from all the recalls on all four vehicles that i own.
The contact owns a 2012 ford focus. While the vehicle was in reverse, the steering assist fault warning indicator illuminated. As a result, greater effort was needed to operate the steering wheel. The vehicle was not restarted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 92,000.
Electronic power steering failure light keeps going on and no power steering is available.does reset upon restarting car. There are over 10000 online forum complaints about same issue. Ford was aware of issue and continued to sell the vehicle with this issue and the transmission control fault.
The metallic trim on the column is peeling, ever so slightly, but enough to have left my knuckles and fingers bloody and in pain on more than one occasion when i turn.i asked the ford dealer for help, however, was told i need to spend $500 for a new console. This is a safety hazard i think ford should fix.i really like my car, but i am not happy that my car is cutting me when i turn the wheel.i have to hold the steering wheel and i have to turn the wheel.i pray i don't get into a traffic accident because my fingers are being sliced while i turn. I first was cut in july, around the 4th and i wasn't sure how it happened.then it happened again on september 15 and then september 26.then again a few days ago.i have to be extremely cautious while my car is in motion.
Power steering has been going "in and out" for about a year. Resolved temporarily typically by restarting engine. However, power steering permanently failed 9/24/18. T called customer care stating ford knew about the issue (2017 dismissed lawsuit).the vehicle was stationary in a parking lot.mileage @88,000.ford needs to take responsibility for their issues they have with their vehicles.cost to replace the rack and pinion was $2,200!
Warning readout steering assist failure.steering locked up. Could not turn the steering wheel. Extreme safety risk.ford knows of other ford focus cars with the same problem and refuses to pay for the repairs via recall.this is the second report i have made on this vehicle.
The contact owns a 2012 ford focus. While drivingapproximately 5 mph and making a left turn into a parking lot, the steering wheel became difficult to maneuver and the power steering warning indicator illuminated. The vehicle was driven to the contact's residence. The vehicle was later taken to rustyeck ford located in wichita, ks where it was diagnosed that the control motor of the steering wheel failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the vin was not included in a recall. The approximate failure mileage was 80,000. The vin was not available.
The steering wheel would not move, there is an error message, steering assist fault.it happened before, but i turned the car off and back on again and it would turn.before this incident there would be times when the a/c fan would adjust itself, by going higher or lower and the radio volume would increase or decreases without any help from me. This particular time it would not move and i was forced to leave it in a parking garage overnight. While attempting to get it to work by turning the off and on the brakes went all the way to the floor, suggesting the would not work properly if i were driving the car.well, the car shut completely down and started to try to turn itself on without the key being in the ignition. After which it would not start at all.i had it towed in and of course it is no longer under warranty.
Bought this car for our grandson to drive to work. On sept 21 2019 he was leaving work in walmart parking lot when his steering became to hard for him to drive. Had to go pick him up at 11:00 pm the road he drives is very curvy would have been dangerous for him to try driving home . I know other people have had this problem its a shame that people have to be injured or killed before ford motor co fixes this problem.
The contact owns a 2012 ford focus. The contact stated that while driving at 35 mph, the steering assist warning light illuminated and the vehicle became difficult to steer. Blake ford located (1011 armory dr, franklin, va 23851, (888) 338-4988) was contacted and an appointment was made to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 57,496.
Randomly, when starting the car, i receive a steering assist fault error causingthe steering wheel to freeze.the only remedy is to turn the car off, wait a few minutes, and restart.the error should go away and the steering wheel can easily move.
The contact owns a 2012 ford focus. While the contact's wife was making a turn, the steering wheel seized and the vehicle veered off the road. The power steering assist fault warning indicator illuminated. The contact's wife, who was eight months pregnant, struck the steering column and sought medical attention. The dealer (george waikem ford, 4321 lincoln way e, massillon, oh) was called and stated that the vehicle had no recalls. The manufacturer was notified of the failure and referred the contact to nhtsa. The failure mileage was approximately 38,000.
Power steering was intermittent starting in 2014, usually on hot days or when driving for an extended period of time. By intermittent, i mean it would have power assist, then none, while driving with only a dash indicator "i". Finally, in 2016 the power steering utterly failed. Ford was unable to diagnose the issue if the car was not currently in the failed state. Ford wants the entire electronic power steering module replaced. Forums have indicated this is a known deficiency in heat-shielding the electronics within the module and failures while driving could lead to accidents and death.
Steering assist failure notice appeared on and off for nearly a year. Notice would disappear after turning vehicle off and straightening steering wheel. At 77000 miles, warning came on again and would not clear. This is a serious safety hazard especially if it happens while driving on the road. I was lucky it was just in my driveway.ford has recalled several cars of similar make and model for this same issue yet have not recalled the ford focus. This is a serious safety hazard especially if it happens while driving on the road. Ford needs to own up to their mistake and send a recall and fix the problem on all vehicles. I should not have to pay for a manufacturing defect. The car is now out of commission because i can't afford the repair and i am to scared to drive it as is.
Flaking chrome from around steering wheel,cutting fingers.
The chrome trim on my steering wheel has begun to crack and flake off.i did not notice at first and had my finger run along it.the trim is cracked medal and is very sharp.i have not yet cut myself enough to draw blood but have stuck, stabbed, and caught my finger on it embedding a piece of chrome trim in my finger like a sliver.this is a widespread issue documented on multiple focus forums, and by other 2012+ ford focus owners.this seems to only be an issue that is on 2012+ se sport packages.this is very frustrating, it makes driving the car difficult because in my case it is right above my steering wheel mounted radio buttons and catches my hand easily.ford is doing nothing about this in my case and actually blaming me for it, but in other cases has both replaced other owners pieces and in some cases like mine done nothing.this is very dangerous as many people in the forums have stated they cut themselves good enough to bleed.one even said his wife now refuses to drive the car.ford refuses to fix this because it would require them to warranty an airbag since they decided to make the airbag and trim one piece.because of this myself and others will continue to cut our fingers, hopefully not very seriously.thank you for reading this.
The chrome metallic trim on the steering wheel began peeling off around the edge. Pieces of sharp metal cut into my fingertips on a number of occasions.
2012 ford focus. Consumer writes in regards to trunk lid, wiring and water flowing down rear window *tgwthe consumer stated when the trunk was activated, the lid went from fully closed to fully opened at a high velocity in a very short period of time. The wiring routed to the inside of the trunk lid, was hanging down, and when it rained, water flowed down and through the gaps between the bottom of the window and the top of the trunk lid.
Metallic steering wheel trim is peeling at the top left side of steering wheel. Peeling material is very sharp and can easily cut skin, as it did to me and many others as seen online after doing a simple search for "ford focus peeling steering wheel trim". I'm also concerned that in rare circumstances the airbag itself could be cut by the sharp trim when deploying.
Chrome peeling away from plastic leaving sharp edges where fingers are on steering wheel peeling is bi lateral on the top part of the area where the controls are for the sync and vehicle data controls. Running hand across this section of the steering wheel can result in jerking the hand away because of the sharp edge.
Chrome plating is peeling away from steering wheel air bag edges. Edges are sharp and can cut through skin. Could be possible to puncture airbag?
The chrome metallic trim on the steering wheel peeling off around the edge. Sharp metal has caused numerous cuts to the driver's hands.
2012 ford focus.consumer writes in regards to water leakage on the inside passenger side.the consumer stated two after the vehicle was supposedly fixed, water leaked inside again. The consumer continued to drive the vehicle. Then at 13,000 miles, the vehicle started to shudder and shake when she accelerated.the consumer then traded the vehicle for another a 2014 ford focus and she experienced the same shudder problems.the consumer was informed, the automatic transmission, also had a clutch.
Chrome trim on steering wheel peeling away from plastic - results in very sharp metal protruding from edge of steering wheel.i was not injured, but it was very possible that i could have been badly cut by the sharp metal.
Noticed after rain i had water in my car.after careful inspection by myson, he noticed the sunroof, was rotting out.i called ford in claremont, nh and they said bring it in. Finally got it in and said nothing was wrong,it continued to have water in every time it rained.finally after a rain storm, i had a hail ding and found over 2 inches of water in the 2 cup holders in the console.called ford,said bring it in,after i took pictures of the rotting seal, i took the car in, this time i have about 4500 miles on the car & it's 2 yrs old.they finally admitted to a problem and would have to get an ok from the mfg to replace under warranty, i have bumper to bumper & extented.took over 2 weeks for ok then they had to order the part.it has now been over 7 weeks and my car isn't fixed.more rain due tonight,lastnight i covered her with a tarp. Today, i dropped off the car after return. From vacation and my car sustained 3 feet of waterinside from storms and my son tried in vain to protect my car, he covered it in plastic, cleaned out the water, ect... Called ford, he had the car and my poa...they had the part before i left july 1, never called me,worried now how much electrical damage could be since water reached the radio,gear shift,speakers,interior electric window &controls, ect...my car just now has 7500 miles on it.only because i let my son drive it while i was away for 2 weeks .my car was purchased new 3/24/2012 it's just now 27 months old! as you can see i don't drive far, i live in a small town and work in the same area,if i have to commute,it's in a company vehicle not mine.
Water pouring in from sunroof my son said it happens every time it rains.
The material on the steering wheel is flaking off.
2012 ford focus.consumer writes in regards to vehicle manual transmission stalling and loosing power when approaching an incline and when driving in stop and go traffic.the consumer stated there were noises coming from the door panels, and dash area. Also, there was a vibration at the top of the seat belt areas and center console.
Right front door open while driving, door latch will not latch door closed. Latch is defective. Had to tie door with a rope to get vehicle home in the middle of the night.this vehicle is a 2012 ford focus sel model with a millage of 61590. This could have had a bad outcome if someone was in the passenger seat at the time this happened & was leaning against the door they could have fallen out & maybe struck by a car that was passing by even if the seat belt was holding them . Also if someone was on the side of the vehicle they could have gotten hit by the door as it opened.ford has a recall for other vehicle with the same problem including the 2012 ford fiesta.
Driver's door latch failure while stationary. Occured at 1315 on 8 july 2016.unlocked vehicle and entered to drive home.noticed door did not latch when pulled shut and freely opens.was forced to tie a strap around front and back doors through open windows to get home.without presure holding door closed, the door ajar warning sounds.unable to safely lock vehicle overnight to prevent vandalism.seems like it should be covered by nhtsa campaign number: 15v246000.called local ford dealer and was told it's not covered by any recall and that they would have to inspect first before giving more info.since it is extremely inconvenient to get the car dropped off i haven't been able to followup today.please contact me for more info.
The rear driver side door will not latch properly, i have to restrain the door with a seat belt in order for the door to not open while driving, there is no current recall on this model for ford focus but there is on other ford vehicles for the same issue, this is the second time this vehicle has had door latch issues, the first was just under a year prior for the driver door, which opened while i was driving, the latch at that time was covered under the vehicles extended warrant but took over a month to repair at the dealer, i do not have any police reports, but when the second latch failed i did file a complaint with fords main 800 number where they told me the product would be replaced, upon talking with the ford dealership to schedule an appointment to have the repairs done, the dealership promptly told me that the repairs are not covered and that i would have to pay $700 to have their faulty product repaired. As of right now the door latch remains un-repaired and i have a seat belt tethered to the rear door to keep it from opening while the vehicle is in motion.
Today, while putting several things in the back of the car, my wife noticed that the rear drives side door would not close. Upon further investigation, it appears that the latch of the door is not functioning properly and the door is not able to be closed. It is currently sitting, undriveable, in the garage. This vehicle is my daily driver. Luckily, i am able to drive my wifes car this week as she is still off for the holiday. From what i have seen, the failure of the latch is a common problem on other ford vehicles and have been recalled.
Car taken to dealership for recall 16s30 to replace 4 door latches per nhtsa website.when car returned to customer only stated 1 latch replaced.
The front driver's side door latch will not engage. The latch mechanism itself will not stay in the closed position.
Today i was going home from work and my door opened and closed way too fast but i thought nothing of it so i just kept driving. As i drove off the door swings open on me. Well i stopped to take a look at all of my doors and then the back drivers door jammed on me and wouldn't close. So i tied a rope to the door to hold it tight and i held the font drivers door as i drove home for 1 hour! i managed to unjam the back door but my car is unable to close in the front so now i have to worry about a dead battery in the morning. When i called ford they told me i have to pay out of pocket because there is no recall for my car when i have seen this complaint for over 400,000 ford focus cars! i live in florida how am i suppose to get to work in this heat? how am i to trust ford if theywont even help me. I need answers my car in unsafe right now
The door does not close from one minute to the next the car was not running.
Driver side door came open while car was in motion, being driven on a city street. Driver side door will not stay closed. Door latch has failed.
All of a sudden my drivers door closes, but will not latch shut and this is a huge safety issue.worked yesterday and today when i went to leave door opened and interior lights came onwith a dash warning that drivers door is open.this happened in my driveway.
Front driver side door would not latch properly, allowing the door to swing open while driving. I noticed this driving out of the parking lot at work. Extremely dangerous and could have caused damage to my vehicle and others on the road. Vehicle is unsafe to drive, and ford has issued a recall for this issue (https://media.ford.com/content/fordmedia/fna/us/en/news/2016/08/04/regional-safety-recall.html) but my vin isn't one of the affected numbers.
The driver side door will not latch closed. I cannot lock the car because of this. Only 33k miles on the vehicle. It will bounce back when it is shut and will open if not held closed while driving. Initial incident occurred when trying to close the door and it bounced back open.
The driver's side door failed in november 2015. The car parked and locked in the driveway in front of our home. We noticed that the interior dome light was on. We found that we could no longer close or lock the door. We had to use bungie cords to close the driver's side door by attaching the cords to the door handle of the front passenger side door. Since the car was no longer under warranty we brought it to our mechanic to repair. We noticed that this has happened to other focus owners and that this is something that is being investigated for the purposes of a recall and want to include our experience. We have attached a copy of the invoice from our mechanic which lists the part number. Do we have to be concerned about this part or the latches on the remaining car doors? it is concerning that this has happened to people while driving! i consider us fortunate that the car was parked when this occurred.
Took my vehicle in for the recall on the door latches and they said everything was good and when l check the vin on the nhtsa it states that recall incomplete.also ford had a recall my ford focus in my 2012 year about the evap l have had code p0456 in relation to p0456 evaporative emissions system - small leak detected.ford supposely did a recall on this and supposely did work on my vehicle before l owned it, now it has same issue so l believe it was never changed out? i believe that recall was back in 2016 or 2017 or 2018?
Drivers door came flying open when backing out of driveway. Door will close but will not latch. This was very scary and have not had any issues with it till now. Car has less then 50k miles and this is unacceptable by ford to use such substandard parts and on such a safety sensitive area of the car. New latch is anywhere from 180-250 and around 400 labor to change.part number cm5z54219a65his what failed.
Door fails to latch and opens while in motion.
The contact owns a 2012 ford focus. While parked, the latch on the front passenger side door lock failed. The vehicle was taken to the dealer where it was diagnosed that the latch needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 61,000.
The driver's side rear door will not latch.the latch looks broken compared to the other rear door latch, but unknown specifically what part is broken.the door latch broke when parked in our driveway. My husband opened the door to get something out of the back and when he closed it, it bounced back slightly and would not close.no injuries as a result of the latch breaking.ford says (in a call on 8/16/16) our vin is not a part of the recall and will not tell us if the latch on our car is the same part installed on vehicles that are a part of the recall.our ford service dealer is backordered on the part and will not have it available until aug 31st, and ford will not pay for the fix, which is estimated at $500-$600.
Air compression inside has always had air come inside the car never being sealed. Car engine overheats when they use their own products. Tire fault, they claim they couldn't see it, but if they really do diagnostic test as they charge, then they should see all the codes that come up on faults.ford knows they have had issues with the cars but when you take car in they claim they can't see it, claims to do a diagnostic test, which they don't.ask about the results they claim there is no diagnostic test for it, but yet they scam with warranty and yourself. Doors leak they say it's normal but it brings mold inside the car. I start it up to keep the battery going and to find someone honest who won't cheat you, cuz the dealerships are scamming folks. Same thing numerous times so i used the last date.
Driver door latch has failed. Will not keep the door closed. Same problem as ford fusion and ford fiesta. Please make ford add the focus for a door latch recall.car was stationary when defect occurred. Went to closed the door and it would latch.
Door will not close and latch. Therefore it will fly open when driving if it is not tied to something else in the car. This happened spontaneously with an accident, but during regular use.
Passenger side rear door opened while driving on a city street and will not re latch.appears to be an issue with this vehicle with others reporting similar issues.
The contact owns a 2012 ford focus. The contact stated that while driving at 40 mph, the driver side door opened independently and failed to secure. The contact coasted to the side of the road then was able to resume driving by holding the door handle of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 84,000.
The rear door swung open when driving. Will not latch back close.
My vehicle has been in for service 3 times this year alone for the same transmission issue. Every time i go in they adjust something or replace a small part, but never completely fix the problem. It shudders, hesitates, bucks, and kind of stalls because the transmission is trying to shift or making grinding noises. It can do it speeding up or slowing down or in the middle of the drive, it is unpredictable. I have had the transmission also over heat and tell me to pull over on large busy roads and have a loss of power when not stopping fast enough. It is scary when my car is shuddering going no where and i am in the middle of traffic or going through an intersection with my 2 kids in the car. Fords response is to continue driving the car, some times they say it is within specs and sometimes they say that i have to drive it while i wait for parts to come in, which are usually back ordered. The service adviser told me herself that she wouldn't drive the car but i am expected to drive it because they can not give me a loaner and they have no parts to fix my car, and even when they do "fix it" the same problem starts again within a couple months. I think they are just waiting and riding it out until the warranty runs out on it. Now to top it off there is also a recall on the door latches where the doors can just open and they also do not have those parts. It is an unsafe car and a horrible experience that i am going through.
I received a safety recall 16s30 letter from ford on 10/6/2016.i called my local ford dealer & was told they do not have a remedy for the side door latch problem & to call back in april, may or june of 2017. Letter says if there are symptoms to call my dealer for diagnosis & repair. I do not know what symptoms are, & how can they repair if parts are not available until next year? now i'm afraid to drive for myself and my passengers. Not enough specific info provided. Recall causes more fright than if i didn't even know about the problem to begin with.
Drivers door opened during a turn.door would no longer latch closed. This car was in dallas tx till about 3 months ago. I am the original owner.
The door lock latch/actuator broke not allowing the door to shut and latch. This is the same problem many models of ford vehicles have had and been recalled. But the recalled models don't cover all models affected with this defective latch. Vehicle was stationary fortunately.
Left rear door will not close and latch. I can pull door open without pulling handle. I also get warning for driver side rear door ajar. I noticed it ajar when i walked by it and tried to close it. It would not latch and stay closed.
Spring clip broke post recall replacement 2012 ford focus rear driver door. Car was stationary when first noticed issue. Door will not latch closed nor allow other car doors to be locked. Poses safety risk to children in back seat and protection risk to car theft.
Latch of rear driver door will not latched. It was repaired and within 2 weeks the driver's door will not stay latched.according to what i have read, ford is aware of the issue and has issued a recall for other models, but will not issue a recall for the focus
Making a right handed turn into a parking lot and the driver side door came open.after getting stopped and trying to close the door i noticed that it would not stay shut.the door has to be held shut when driving, only was to get it to stay closed is to drive down the road so the auto locking turns on and open and close it several times for the door lock to catch it.talked to the dealership in ennis, tx on 08/09/2016 (9days ago as of this writing) and they refused to fix it unless i paid "around $600" for it.tom, the guy i talked to said that there was a recall on these cars but my vin fell out of the range and ever though it was the exact same car with the exact same problems the recall was issued for since my vin had not been listed they were not going to take a proactive approach.last thing he stated was that since i had a extended warranty that they may fix it under that.how ever after dealing with ford on a horn issue i know that anything not exactly listed under the warranty does not fall under its protection.before we got off the phone he said that he (tom) would looking into it and get back to me.over a week ago and counting.
2012 ford focus sel front passenger-side door is failing to latch closed. Latch mechanism can only be actuated through directly holding the affected door closed and locking the door remotely. Door stays closed if locked.
I received notification of a recall on door latches that need to be replaced. It also stated that a reimbursment for a replacement is also included and will take 60 days to process. Once i received my letter i sent in the paperwork for reimbursment of a left rear door latch assembly along with the original receipt. I have yet to receive my check for the work done. It is now 30 days over the date that the documents were mailed in on october 20th, 2016.[xxx] *dlinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Recall on the door latches. My drivers side back door will not close and latch. I have contacted the dealership. They've ordered an emergency replacement but saying it's going to be 2-3 weeks before it arrives. At this point i'm driving with my back door literally tied closed. Since it won't latch the door open alarm is dinging constantly when driving. My complaint is first of all if ford knew this why aren't replacement parts available? second of all i feel like they should be responsible for getting me in a car that is safe while waiting on parts to become available.
Driver's side rear door failed to latch. Took veh to dealer. They advised rear door latch failure removed door panel and replaced door latch. I asked if this was a recall and was told no i would have to pay for it, that this vehicle was not on the recall issued by nhtsa 16v643000 2012-1015 ford focus. If this is correct maybe you need to extend the recall.see attachment with bill for repairs.
Takata recall, first off is the driver door comes unlocked while driving, also had a door lock and wasn't able to close. My 2012 focus feels like it's got no power alot of times or will start to spudder from every stop. Does same when reversing out of a drive way. Sometimes it seems like it wants to stall, i have the automatic. It revs at really high rpms like it needs to shift but doesn't. Probably have more issues the longer i keep it, i believe the huffines dealership, the company that financed and ford knew these things could and did happen to the car i was sold. Single father with a 4 year old son just trying to get this fixed nothing about this is safe.
As part of my job, i drive senior citizens to the store, etc., in my car. On friday, feb. 12, 2016, i drove an elderly couple; the wife sat in the back seat behind the driver's seat. I assisted her out of the car and then attempted to shut her door, which would not latch shut and still won't. I shudder to think what would have happened if the car had been moving when that happened. To get home without the door flying open, i strapped it shut using seat belts. The dealer can get me in tomorrow (tuesday). I googled this issue and found many stories about other ford cars being recalled because of this same issue, just not mine, the 2012 ford focus, and people asking why the focus hasn't been included in the recall. Needless to say, i am quite upset over the potential danger my riders have been in, and that i knew nothing about it, and do not understand why ford is ignoring the focus while recalling the rest of them if these latches pose a safety risk. In the meantime, how can i do my job if i know my riders are at risk?
Passenger side front door latch assembly broke causing the door to swing open while driving.this occurred while driving through a parking lot at the mall and my wife almost fell out of the car.not only was she forced to catch herself and the door from flying open but now i am forced to use a ratchet strap to hold the door closed as the local ford dealer stated they are still waiting to get the part but have no idea when.
In april 2016, the drivers side door latch quit working after i attempted to shut it to go home from work.i was no longer able to shut the door and had to tie it shut to drive it.i had it repaired at a ford dealership for just under 600$.today, 07 july 2016, my passenger side door latch quit working while i was vacuuming the car.i went to leave and the "door ajar" indicator came on.i attempted to shut it and it would not shut.i called ford and they said that because it isn't recalled they won't fix it.
My son's 2012 ford focus left rear door flung open on its own while driving on the freeway. Thankful no one was injured, and when he pulled to the shoulder he realized that he could not get the to engage to close or lock. He struggled with it for a few minutes, and realized it was useless. He then had to drive home holding rear door closed while trying to safely drive the car. Ford needs to recall the door latches on these vehicles. Drivers risk death and injury.
I was leave an appointment when i came to a stop sign at an intersection. I stopped short of the faded white line on the road but a little past the position in which the stop sign was posted so i assumed i wouldbe good to go from this spot. I then looked both ways did not see any on coming traffic from either direction so i proceeded to cross the intersection. It wasn't until i was have way into the road that i even notice the other driver coming at me and by that time it was to late any neither myself or the other driver were able to avoid the collision. The other drivers car the stuck my in the rear passenger completely destroying it and spinning me outof the road in the direction of a light pole which i was unable to avoid or stop short of due to the fact that i had lost power to the vehicles controls. My final stopping position was a few feet away from the pole after it ripped that section of front bumper apart and i bounced of the front driver side tire. No airbags deployed neither the side nor front.
This complaint is for a second door latch malfunction. The first complaint was on the front driver side door (odi# 10818622 ). This one is for the drivers side back door of the same car. It malfunctioned while our daughter was driving on a highway and it flew open. If there had been a child in the back seat that had taken of the seat belt (we know how children can be) that child would have fallen out.
Opened the driver's rear door. Put the child in the car seat. Closed the door and it slammed open. Thinking i might have locked the doors hit unlock, but it did it again. Luckily, i had a bungee and my wife drove home while i held the door shut.
My wife was backing out of our driveway and beginning to pull off and the driver door just flew open.the latch will not secure the door.she could have been seriously injured.my local ford dealer is hub city ford in crestview fl. And they said i have to pay for the repair.
The drivers side rear door latch would not latch. I had to tie up the door from the inside and tape the door shut from the exterior. With the door not able to latch the car could not be driven or the door would fly open. I bought a latch from ford and replaced the entire assembly.at a shop. Total cost over $350. I may have purchased the same latch that came with the vehicle. This could happen again on any door. The car was parked when i came back i noticed the door would not shut. Therefore i tied it and taped it to get home.
The driver door will no longer latch. The door will close completely but the latch does not engage to hold the door closed.
After opening the driver's door, it would not close.took to ford and they said the door latch was faulty and need replacing at part cost of over 450 dollars.bought a new car instead.
While pulling back from a parking lot, the rear driver side door signal showed up, and the door opened. From that moment, it is impossible to close correctly the door as the latch doesn't close correctly.i guess it is related to investigation pe16001.
The drivers side passenger door will not lock or close. It will fly open when the vehicle is in motion. My daughter was in the backseat buckled up when the door which was locked, flew open on the highway as i went around a turn. I have to keep it strapped shut with a rope so it doesn't fly open and hurt someone, and i can't have my daughter in the car because it is unsafe. Even if i had it in a different seat who knows if the other doors will go too. It does not close or lock at all, even when not turning the door just hangs open. I saw there was a recall but when i entered my vin number it says it's not a part of the recall.
Driver's side rear passenger door will not latch closed. Vehicle was off and stationary in garage. No amount of locking or unlocking car with both key transmitter or button in vehicle would latch door securely. Door had to be tied shut in order to tow car to ford dealer for service.
Takata recall. Started my car and shut the doori noticed that the drivers door would not shut.
In march of this year, my driver's door latch broke unexpectedly. I went into a restaurant and the door closed fine.however, when i returnedto open my door, it would not lock.as a result, i had to take my car to a ford service center to fix it.they told me that it was not covered by the warranty and there was no recall.i had to pay over 600 dollars to get it fixed.last week, i went to the grocery store and the rear driver's side door latch broke.i talked to ford customer care and they told me that i had to take it in for repairs.this is the second time a door latch broke on my car in less than three months!the car has never been in an accident and the doors were working fine until the door latches suddenly broke.both times, my car was parked when i experienced the door latch failures.i have never experienced a problem like this with older cars and i am the only owner of this car.
In june 2012, my daughter was driving and her front passenger tire exploded. This was the 3rd set of new tires we had placed on this vehicle (by 30,000 miles - averaging 10,000 miles per set of tires). Then in july 2012, she was driving home and started to skid. She was not able to recover from the skid and hit a tree head-on. The front of her car was destroyed. The tree centered her car and the front end looked like a volkswagen bug. The air bags did not deploy. We had this vehicle into the dealership 3 times for problems with the front end. Each time they said they could not find anything wrong with it. However, the driver and passengers could feel the car sway when riding it in. The vehicle was totaled by the insurance company ($17,000 check sent to ford) and we still owe $1700 that we have agreed to pay to ford to keep from ruining our credit. Thank god she was wearing a seat belt that actually worked -otherwise we would have had to plan our daughters funeral. We purchased this car because it was advertised as being a very safe car with the interior wrapped in air bags. Wrapping the interior with air bags does not help if they do not work. I have been buying ford automobiles for 30 years but, right now i am wondering how safe my ford f-150 is. We are now considering hiring an attorney.
My driver side door swung open while driveing home, luckily i wasn't on the freeway just surface streets and not too far from home, the door ajar light came on. When i got home i checked to see if maybe it was stuck in the closed position, it was not, i closed the latch and attepmted to see if it would hold and a simple pull would open it.
Vehicle with 42000 miles, the rear drive side passenger door latch fails to secure the door.the door latch mechanism does lock / fasten / engage in the conventional manner that doors do when the door is "shut".at present the door is required to be tied / secured from the inside of the vehicle to prevent the door from swinging open, while the vehicle is operating.
The rear driver's side door latch failed. This is the second latch that i have has failed on the car. The driver's side door latch failed in november 2015. I was pulling out of a parking spot (going in reverse) when the door open warning light came on. I had just put my dog in the car and closed the door. The door latch failed suddenly and the door will not close.
I bought the 2012 ford focus sel on november 18th 2011 and first recall was jan 02 2012they reprogrammed the transmission and there was a 2nd recall andthe reprogrammed the transmission again but im still having hesitation on startups and loses power as well but hasn't stalled yet but i thought few times it will stall out but it didn't. I hope ford can fix the hesitation of this vehicle but if not then i will never buy a ford again. Also the suspension is very hard on bumps. Feels like there is no shocks on the car. Very disappointed on my front windshield. Cracked when i only had 15,000 miles on the car.
Takata recallthe door latch on the driver side unexpectedly stop latching shut.was parking the car in a parking lot and went to close the door and it would not lock or close. The door does not close and when attempting to close the door it bounces back and does not latch shut.had hold the door shut in order to drive home.researched ford for recalls and found that the 2012 ford fiesta and the 2012 ford fusion were recalled with the same problem.
My driver side latch has failed.my car door won't close properly on its own.
The door latch assembly failed on the driver door, where the latch pawl and spring have broken, identical to the issue with the ford fiesta & ford fusion recalls. Having worked at ford, i know the fiesta & fusion are near identical platforms that in the mindset of commonality of similar parts or the global world car strategy espoused by ford for nearly a decade now, such a device would in all likelihood use the exact same latch pall and spring in all three platforms/vehicle make.the incident luckily occurred while stationary, but while shopping on 8/17/2016 and the door will not latch or lock. My wife proceeded to hold the door closed for the 7 mile return trip home through afternoon rush hour traffic, she is less than thrilled.being this is a direct safety issue, need guidance in how to force ford to correct their obvious responsibility on the issue as frankly no car oem should be held guiltless for such a safety device failure within 5 years of manufacture.supposedly there is a recall potentially expanded to include the ford focus coming soon, but i need to do so now as the cost of the assembly and labor will likely approach $600 or more as the assembly oem cost to retail is over $300 alone.
Driver front door latch stopped working.can not lock door.car was stationary
The contact owns a 2012 ford focus. The contact stated that the front passenger door latch was inoperable. Grieco ford of fort lauderdale (1333 n federal hwy, fort lauderdale, fl 33304, (954) 390-6400) informed the contact that the vehicle was not included in nhtsa campaign number: 16v643000 (latches/locks/linkages). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000. Consumer stated my issue is related to recall 16s30-side door latch replacement. My car's vin isn't listed as one of the affected units, despite the fact that my car has experienced the very issue related to this recall! consumer already had to repair three doors and was not able to drive car due the driver's side front door not able to latch shut.the manufacturer declined to assist with repairs.
There rear drivers door won't shut and i just found out it was recalled.
Went to run some errands and when i got back in my vehicle"passenger rear door" alarm kept beeping. Door does not stay closed.
Door latch assembly driver side rear door and front passenger door had to be replaced, stop working for no know reason
The latch on the drivers side rear door quit latching and the door won't shut. I have seen several complaints and articles online aboutother people who own the same vehicle having this problem when driving the down the road or pulling into a parking lot and the door just unlatching and openingall of a sudden and no longer closing. Luckily, mine happened to stop latching while i was parked and putting something into the backseat. I have owned my car for a little over a year and it is only a 2012 model and i have had many issues with it, such as the radio system and i have had to have an update installed to the transmission. I think that it isn't right for a card door on a 2012 car to stop latching all of a sudden and it is very dangerous that other people have had the same problem while their car is in motion. I feel this should be a recall on the 2012 ford focus.
The door latches are failing without warning.upon exiting the vehicle after stopping the latches have failed and the doors will not stay closed.in august 2015, the driver's rear door latch failed upon opening the door to put my purse in the backseat, it would not close after that.i had to drive it to the dealership while holding the door closed.this proved to be dangerous as i drive a manual car.now the driver's door latch failed upon exiting the vehicle.this is a safety hazard as it can strand drivers without notice.the door has to be tied shut so it can be driven to the dealership who had to order the part.ford is aware of the problem and have recalled the door latches on other model years of focus, fiesta, and fusion.
I was driving a nearly brand new 2012 ford focus at approximately 45-50 mph when collided with another car traveling at least equivalent if not higher speed.i saw the other car attempting pulling in front of me after failing to stop at a stop sign and i tried to stop the car by braking, but the car was not able to slow down or stop in time.i t-boned the other car and my car was dragged by the other car and rested on the side of the road.as a result, my car was totaled.on the police report, the police indicated the crash was moderate.the water pump, bumper and other stuff came off the car, but the airbags were never deployed.i sustained head and cervical spinal injuries.
The front driver side door fails to latch normallyand must be repeatedly slammed hard to get it to latch and stay closed.the door has also come unlatched and opened while slowly driving around corners in a parking garage.i believe the problem is in the door latch itself.my ford dealer said this problem on this car was not covered by a recall yet and quoted me $400 for the repair, though i've noticed similar recalls on ford fiestas and edges of the same model year.i've also noticed that this problem is already under investigation by the nhtsa.
My wife got in the car in our driveway and the drivers side door wouldn't latch closed.i tried to remove the latch assembly and gave up hours later.after i put the door panel back together i checked the right front door to make sure i had the trim panel on correctly.when i tried to close that door it wouldn't latch either.when i put the vin in on your web site the only response i got was: "foreign server responded with an error."
The door on the front passenger side of my 2012 ford focus suddenly opened while the vehicle was in motion nearly causing an accident. I was travelling on the highway at approx. 50 mph when the front passenger side door sprung open causing the vehicle travelling next to me to swerve away. The week before the front driver side door open unexpectedly.
On august 2nd, 2016, the back door latch on the driver side failed, and it will no longer hold the door closed. I had opened my back door to put my backpack in the backseat, and when i closed the door, it closed completely, but would not latch and hold the door shut.i now have a ratchet strap going from back door to back door, holding my door closed.it was stationary at the time. I didn't think too much about it beyond i needed to get it fixed, until i went to the ford dealer to order a replacement part.i was told by the parts associate that the latch i needed was on back order.after a little research i found that ford has recalls on the same model year fusion and fiesta for this same failure, and there are some complaints surfacing about the focus. Side note: 2 weeks later, i am still waiting on the replacement door latch mechanism. It really makes me think that ford used the same part in the fiesta, focus and fusion models.
In march 2016 the driver side door latch broke. As we were getting ready to leave home i opened the car door, but when i tried to close the door it would not latch.at this time, we were lucky that the car was in our driveway and not in motion or away from home. We had to tie the door closed to get it to our local ford dealer.the dealer decided the latch was defective and needed to be replaced.this cost almost $500.then, in july 2016 the latch on the front passenger door failed.in this instance, while my 16 year old son was driving, the passenger door swung open.luckily, it did not hit anything as it swung open. He slowed down for his passenger to close the door, but just like the driver side door earlier this year, the door would not latch.my son's friend had to hold the door closed the entire drive to our house (about 5 miles on a highly traveled road that has a speed limit of 55 mph). This could have been a very serious or dangerous situation if my son had been driving on a highway or had been alone in the car. We immediately called our local ford dealer to schedule an appointment and called ford customer relations in hopes that they would assist with the cost of replacement.even though the ford focus is under investigation for many vehicles having the same issue and other ford vehicles have been recalled for the same issue, ford has stated that they can not help with the cost of replacement because the vehicle has not been recalled.to make matters worse, there are no replacement latches available in the dallas area, and it will be almost a week before a new latch will be available.we also requested to have both rear latches replaced because i no longer feel it is safe for my 16 year old son to drive this vehicle with its original latches, but i was told that the rear latches are on back order and will not be available for at least a month.
Driver side door suddenly will not latch, creating a dangerous safety hazard. The door remains open preventing the vehicle to be driven without some kind of strap holding the driver's door closed to prevent it from swinging open while the vehicle is in motion. This type or contraption impairs the driver from driving safely and could potentially cause an accident if suddenly swings open, even worse person can fall out of vehicle if this failure was to happen while the vehicle is in motion.fortunately, this happened to us as we had arrived and parked our car. Once the door was opened and the driver exited the vehicle the door would not latch closed again.
The vehicle was parked with the engine off.a fire spontaneously began in the engine compartment.the vehicle was in service for 14 months, bought new and under a maintenance contract.no previous issues.
My vehicle had a door malfunction that wouldn't allow proper closure. As this was "after hours" for a typical dealership, i had to leave by car door ajar until we were able to get it into a service station. Once i did, i learned that this was an incredibly common malfunction and was advised that i shouldn't lean from the inside on any of my doors, including the driver door. I plead with ford (both dealership and ford corporate) to replace the necessary parts on all 4 of these defective doors, as this is a factory malfunction; well documented by thousands of ford owners, and was told that it wasn't recalled so i'd have to settle for $600 per door in order to have this problem fixed. I, unable to afford $2400 in charges, now i have to hope that my car doesn't open while i am driving it. Which will only cause severe damage to any vehicle or persons around me if issue causes accident. I also will not be able to put my children in the car, or seated near passenger door, or back seat door that was not fixed - as they could have this situation happen. While always buckled, there is no guarantee that this horrifying factory defect won't cause harm while vehicle is in motion. At this point. I would hope that this issue only assists in getting a factory recall from ford and for reimbursement of the $600 charge; before any further accidents. Not only for my children's sake, for my sake, or the numerous customers of these defective vehicles; but also for the sake of every driver and passenger on the road near an afflicted ford vehicle. I plead for help in getting this fixed. Please.
While driving to a store, took a right hand turn and driver side door flew wide open. I held the door shut while driving with one arm. My brother who had a 2013 ford fiesta had the same problem with both rear doors, and his passenger door. This issue i have heard of thousands of times and yet no recall? it's going to take someone falling out of their car and the car hitting innocent bystanders for this to become serious for ford to fix. The dealership wants $500 for this fix despite its a known manufacturer defect, and terrible design. 2010+ ford cars in my opinion are all garbage, and ford service does not care.
On two separate occasions the door latches (rear passenger and rear driver side) on the vehicle became stuck open/locked. One occurrence resulted in the passenger rear door fully opening while making a right turn the other incident (8/24/2016)involved not being able to close the rear driver side door, latch was stuck in the lock position and would not allow for full closure.
Door latch failure during driving. I was driving the car, took a right turn and out of nowhere the driver's door came unlatched and opened.i was able to get the car home by holding the door shut and driving basically with 1 hand.after arriving at home, it became evident through multiple attempts to close and latch the door that the latch was malfunctioning.this problem is not only dangerous, it is also leaves my car more vulnerable for thief.though research of recalls i am aware this is currently under investigation.we were in motion on a 4 lane road in a rural area and turning.this happened on july 8th, 2016
In july 2015 the left frond door latch failed to secure the door and the vehicle had to be taken to the dealership for repairs as i was unable to close the door. I had to pay a 100.00 deductible because that "safety" feature was not covered. Then in october 2015 the left rear door latch failed to secure and i had to repeat the process. This is a serious safety hazard as i was forced to drive on the i-10 freeway while reaching in the back to hold the door closed as the door latch was inoperable. Please review this situation carefully and consider this a recall service item. It is imperative that all doors be secured while driving. Vehicles are inoperable if the door latches are not securing the doors. Thank you in advance for your consideration in this matter.
I have now an issue with my passenger door that will not close. I opened my door and went to close it and it popped back open. Would not latch to close. As a result i had to tie the door closed. My car was in a parked position and i was placing items on the back seat. I was ablebto open the door but as i attempted to close the door would not engage or latch just popped open.
My drivers side latch failed on me one day, while i was driving and an alarm went off saying the door was open.i made a right hand turn, when my door began to swing open.luckily, i was at a complete stop before turning.my car had about 70,000 miles on it, when the incident ocurred.i took it to a mechanic and they said the latch rod was broken and had to be replaced.they told me to go to ford and see if there was a recall on it.went to the ford dealership and they said there wasn't a safety issue recall and it would cost $500 to repair it.i don't understand how that's not a safety issue, when now i have to tie a bungee cord to keep it somewhat closed.
The door latch on the front driver's side door is broken and will not allow the door to close. I cannot lock the car door or shut it. When i attempt to close the door it "pops" back open. The incident occurred while the vehicle was in motion on a city street while turning. I was driving and the door suddenly opened by itself when making a turn, due to the broken latch.
My driver door swung open as i was turning right from a stop light on a city street. I was able to latch the door but it unlatched and opened again.
Door latches don't seem to be broken but passenger door wont close at all or stay shut. I was driving on the highway when suddenly the door just blew open.
Driver door latch failed and flew open while driving. Door would not stay closed.
I have a ford focus 2012 it has power lock on the doors. 3 doors lock with the remote just fine the door behind the drivers seat wont even close. It opens when i turn corners. This is a safety issues especially when i have small children, this car has had two recall fixes one with car rolling back even though it is an automatic and a transmission failure all due to electrical issues. I feel that the this is another one given that my passenger left rear door cant even be manually locked its only locked and unlocked electrically, there is nothing blocking the door to make it not close only the lock itself.
Rear driver's side door latch failed-- door will not stay closed as a result.
The contact owns a 2012 ford focus. The contact stated that while driving at approximately 55 mph, the driver side door opened independently without warning. In addition, the contact stated that the vehicle lost speed and then stalled as the instrument panel illuminated. The vehicle was taken to a dealer where it was repaired under an unknown manufacturer recall. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 34,000. Updated 04/13/16*lj
This car is relatively new.all of a sudden and with any notice, both doors on the driver side stopped working properly.they close but do not lock.i have had to drive the car with the doors tied as the ford dealership wants to charge me a large amount of money to repair the situation. This is a major safety issue. I contacted the ford dealership and the ford motor company. I was told that they are not responsible for the problem and that i had to repair the car myself. Very irresponsible because they have recalled the fiesta and the fusion for exactly the same problem.
Driver's side car door swung open in parking lot.door will not close or latch at all.could have caused injuy or damage.
Two of the doors on my 2012 ford focus flew open when driving in separate incidents. I had to get each fixed individually for $500 each.
The door latch on my driver's door failed just after i got in it and began driving up my street. The door would not stay closed and an alert sounded. The ford dealership has told me i have to replace the latch at a cost of approximately $800.
Driver rear door will not latch.when trying to close rear door latch will not engage and keep door closed.
Left rear door latch broke.the door latch will not latch and the door will not stay closed.a bungee cord was needed to hold the door close and had to acknowledge that the door was open on the car warning system.potential of someone falling out of car without bungee cords holding it closed.vehicle was stationary when the latch failed.
My 2012 ford focus has had two doors break during operation as is described in your current investigation titled "nhtsa action number: pe16001". The first door that malfunctioned was the driver's door. The second was the rear passenger door. In both cases, i had been driving the vehicle and parked, then upon attempting to close the door it would no longer latch. From that point on it was impossible to latch the door closed. In the case of the second/rear passenger door, my girlfriends' 9 year old sister was in that seat...when i went to open it for her to get out i discovered the door was open. This is extremely dangerous, obviously. I have also had to spend approximately $1000 repairing these doors at my local ford dealership, as the car isn't operable in that condition and ford denied my requests to pay for the repairs. I am aware that a similar problem in other ford models has resulted in a recall, but for my specific model just your on-going investigation has taken place thusfar.
I unlock the car and opened the rear door and tried to close it back and it wouldn't catch the latch stopped working. The door wouldn't stay closed even when i tried to lock it. I was told by dealer there was no recall on it. I have attached an invoice of the repair.
This is the second time it happens to my ford focus 2012 hatchback.first it was the back door at the drivers side, the second one was the driver door.i get out of the car and when pressed the key fob the horn sound twice.go back to check if i let a door open, and the door would not close.call the dealer and they told me that they know they have problem with the door latches but they could not do anything because ford did not have a recall for my car.
Today's date i have called ford motor company and spoke with miss.chris id#2191199 around 10:53 am pst.with the given recent opened number was # cas16420379 to state the said problems and to se how we could possibly solved the said concerns we have.i have told, i have been denied or refused to have my vehicle to be re-serviced over again for the reoccurring previously fixed and serviced mechanical or electronic pcm related software or the hardware failures today's morning and i was told by one of their service advisor named as frank this vehicle can not be serviced any longer.because,this vehicle record's showing that the vehicle it is branded and/or salvaged and that it will void any kind of mechanical warranties and when i said this vehicle previously was serviced under the same condition and records and why can not be re-serviced over again for said previously fixed at your dealerships service department ? when i asked what has been changed from before and until now ? he did not give me a sufficient answer for my satisfactions. The transmission was operating in-properly and took the vehicle to the authorized local ford dealership in the city of costa mesa,ca-92627.checked it in to the service area and registered it with service advisor#7217 to mr.ned shortsleeve's cares for the said problems. And that we claimed the said issues we were experiencing.1-the check engine light comes on and stays solid on and when that happened the transmission won't operate properly 2-then they have placed the tcm the side door latch it may breakper the manufacturer's safety recall and was asked the dealer to replace the said door component and we were told the part it is not available and needs to be ordered so can be replaced. We will be called when the part is arrived but,we never been called.
The drivers side passenger door sont close and it wont stay closed.it just flaps open.the lock mechanism never engages.
Ford recall 20530, nhtsa recall 16v-643. Car was serviced under recall but has exhibited issue with door opening since recall service. Within the last 6 months the car will give a warning that the door is ajar while driving. The issue is intermittent but has happened on multiple occasions. Contacted ford directly and it was stated that they will not repair car under the recall. The "warranty for the recall has expired" all repairs even though they are directly related to the recall will have to be repaired "out of warrany". This is clearly a safety issue. A car door should not open when traveling at 65mph
I have had *2* of my door latches fail. Driver door, and driver-side passenger door.i have had the driver door latch replaced (april 21st, 2016) and the 2nd latch just failed but not yet replaced (july 2nd, 2016).the first replacement cost me $381.47, and none of it was covered by ford as it is not part of a recall.
I have a 2012 ford focus se hatchback. With faulty door latches. Two (driver's side door, and drivers side rear door) have been replaced. Ford has issued a recall for this specific problem, including many 2012 focus models, however, my 2012 focus was not included in this recall. The dealership has not been very helpful.
Takata recall my driver side door want shut and i see it has a recall on my engine also. I was driving and my door just flew open i tried shutting it several times it wouldn't budge. My radio also don't work ether i don't know if that's part of it.
September 28 2015the passenger side rear door would not stay closed. I paid $335 for the rear door latch to be replaced. Today, june 19, 2016, my driver side door will not stay closed. I commute to work and do not feel safe driving with this defect.
Doors left side (both) latch failure-front and reardoor will not stay closed-tech found latch is internally faultedstationary-doors would not latch, entering vehicle
When i went out one day to leave work the back driver side passenger door latch no longer worked after i opened the car. I can't drive the car at all without the door flying open. I tried to secure it but the weight of the door breaks all strings/ropes. I resorted to a bungee cord. When i take turns the door still opens but closes shut. I have a baby that sits in the back seat so i was scared and took it into the dealership. They are telling me since its not an active recall yet that they will only repair it for a discounted rate of $350 but the part is on back order. I told them this was unacceptable as i have a baby in the backseat and it's a huge safety issue. Interesting enough, at first when the rep. Thought it was covered under a warranty, he told me he could not release my vehicle to me because it was a safety hazard. Now that they might not pay for it, it's ok to be released. Very disappointed in ford.i am still waiting to hear back if they will pay for it but again, the part isn't in yet either. I am also not able to secure my car anymore because with one door always open the doors will lock but the alarm doesn't work.
Daughter was driving and the driver door latch failed and the door wouldn't stay shut. Dealership said defect in door latch. Said there is a recall but only for fusion & fiesta models. 2 months later same happened to driver side back door. Again told by ford not covered, however they did reimburse 2 other 2012 ford focus owners for same issue. When i presented ford with this info, they said they were not going to cover this safety defect at this time....
I am an owner of a 2012 ford focus. The driver door latch suddenly gave out and will not securely shut. The door will close, but will flap open. This is extremely dangerous and expensive fix. You can see how this is frustrating when the latch gave out on its own. Thankfully, not while i was driving. Please keep investigating this issue for it should be an issued recall. This is a must to keep all focus owners safe and secure while driving. Thanks.
My door latch stopped working on my front driver's side door, seemingly out of nowhere. I noticed the issue when i had parked at work and the door was not staying shut after locking it.
The contact owns a 2012 ford focus. The contact stated that the rear driver side door latch became inoperable. The vehicle was taken to the dealer where it was acknowledged that the drivers side rear door latch had failed and would have to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 89,000. The vin was not available.
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 01/05/2017*ct
Driver's door latch failed and door would not close. Car was parked and i had it locked it with the remote control. Had it repaired by my mechanic. Concerned other doors will have the same problem.
The rear door latch will not latch. The door just suddenly flew open while i was driving and now will not latch shut. I was on a city street when it happened.
The door of my 2012 ford focus flew open while driving and will not latch to close.
The driver door will not close.the problem started when my wife closed the door as she left the supermarket.it looks like a small tab broke off the closing mechanism.my wife had to hold the door closed to drive home, and i used a bunge cord to keep it from opening as i took it to the dealer this morning.it was very dangerous as the door would try to open on curves and when stopping, and one hand must stay on the door.i understand the 2012 and 2013 fusion and escape have already been recalled for this problem, and i found numerous posts on the internet reciting exactly this problem.i also understand from the internet that the nhtsa opened an investigation of the focus regarding this problem in january of 2016.my 2012 ford focus titantium has approximately 67,000 miles.by the way, i also have a 2013 ford fusion titantium that i have read was recalled in 2015 for the same problem.although i have received other 2015 recall notices for the fusion, i have not received one related to the door problem.
One day when day our son was a passenger in our daughter's focus and they arrived home, he exited the vehicle and when he tried closing the door, it wouldn't close.i went to check it out and sure enough it wouldn't close (latch).after a few tries we discovered that if we slammed the door as hard as possible, it would latch.we did this for a few weeks and then one day it just wouldn't latch no matter how hard you slammed it.we decided to not allow anyone to drive in the passenger seat.we had to tie the seat belt around the door handle so that the door would stay closed.once this happened we called and scheduled an appointment with san tan ford to fix the problem.
My 2012 ford focus was taken into ford dealer on 8/24/15 to repair a back driver side door latch, door opened up while driving on turnpike from davie to north miami beach, florida and ihad to have it repaired since there was no recall for this item with my vin # , cost me $615.00 to repair.got my car back six weeks later since ford motor didn't have the part available for this length of time.there is a recall for this same problem on the fiesta and fusion 2012 but not ford focus.i was told to keep my receipt in case there is a recall started on this particular problem with ford focus and my vin # is included.
The contact owns a 2012 ford focus. The contact stated that whenever there was sun shining on the dashboard, the reflection would blind her visibility of the roadway. The vehicle was not taken to the dealer for inspection. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 5,000. The vin was unavailable.
4/14/16 my wife drove from ft. Lauderdale to orlando with my one year old son to visit her sister in the hospital since she was having a baby at winnie palmer hospital in orlando.upon leaving the hospital, she opened the door to get in and when she tried to shut it, it would not latch.we had to get it towed to a ford dealership(sun state ford) nearby because i told her it was not safe to drive it even 8 miles to the dealership.i called the closest dealership to let them know that it was coming and they told me that this is a recall item.but upon researching the model and vin # i was told that this model is not covered under the recall so i would have to pay out of pocket for all repairs.the car is a 2012 ford focus hatchback and only has about 17k miles on it.i asked if other vehicles have the recall why didn't this one have it since it is just as dangerous regardless of the specific model.i was told that is up to ford to decide that and if the vehicle doesn't fall under the recall then we would have to pay for it.i have to have them inspect all of the doors now which they will probably charge me for as well.so my wife is in orlando with our one year old without a car and standing at the hospital with our son and a car seat in her hand waiting for a family member to pick her up.i don't feel we should have to pay for this.do i have any recourse with ford for cost to repair this?
The front passenger side door opened while driving and will not latch closed. The local dealer reports door latch failure as the cause. This is a major safety issue that has already been recalled on other models (fiesta, fusion, etc). Ford motor company should also recall this part on the 2012 focus model as it's an obvious major safety issue as the door will open while driving.
I received a notice of recall from ford in october 2016 (re: door latch).i attempted to get my scheduled for repairs and was told that they did not have the parts, but when they have parts they would contact me. I took my vehicle in for scheduled maintenance (and some other issues) feb/march. 2017 and asked that they repair my vehicle for this same recall.again, told they did not have parts, but would let us know when they did.i made an appointment with the dealership (again) for august 2017 to have vehicle looked at for warranty work and have the recall fixed. When i picked up the vehicle i was told they still did not have parts, but should have them next week (current week) and will call when they come in and i can get it fixed. I have received at least 2 letters from ford stating i need to get this recall fixed; but, the dealership (same one each time) does not call when part comes in and has failed to repair my vehicle after multiple attempts. Dealership: marshall ford in ofallon, mo 63366.
Car door randomly stopped latching. Second time this has happened, once in motion and once not in motion. Terrifying and frustrating experience. One repair has been done so far, costing 450 dollars. Huge safety hazzard, especially due to the randomness of it.
The door latch is broken, and the door will no longer close properly. When exiting the vehicle, we noticed the door would no longer close.
In july of 2015, the left rear door latch, that is apparently plastic, failed and would not allow the door to latch and remain closed. During that occurance the vehicle was stationary.i paid for and replaced the part on my own. Now, in march of 2016, the right front door latch failed. At that time, my 7 yr old granddaughter had entered the vehicle and closed the door. While making a left turn onto the freeway, the door suddenly opened. My granddaughter always wears her seatbelt, which thankfully helped us to avoid a very serious tragedy. We have a case number with ford concerning this defect, but have not been able to bring the vehicle to them yet. The case number is cas-9127854.
The rear drivers side door latch has a broken spring and will not latch at all! my son went out to the car to leaveand put my grandson in the back seat and tried to close the door and it wouldn't latch. He called for someone to pick up the 3 year old then used his belt to tie the door shut and took it bill utter ford. Ford has informed us the part is not covered and it is on a major back order with no estimated date of availability. They are not willing to give us a loaner car until part comes in. The focus is not safe to drive with a broken door latch! this car has 70,000 miles and was a certified preowned when we bought it.
Door latch recallmy vehicle's driver side door swung open while making a right hand turn on a busy highway street and would not latch back when attempted to close.i took the car into the dealership to be repaired.the same day i researched and found a recall that went into affect on 8/4/16 that describes exactly what happened to me and covers the exact criteria of the recall to include, make, model, year of manufacture and location it was manufactured.the dealership advised there was no active recall for my vehicle so i escalated to the manufacture.after speaking with multiple ford customer case associates they opened a case advising me that it appears my car is eligible for the recall but because the recall was so new that none of the consumers vin numbers have been tied to the recall, therefore, they could not assist me.the dealership is advising me that i need to pay for this recall work and when they eventually add my vin tot he recall that they would reimburse me for the repair.i do not feel as though i should pay for this repair out of pocket due to the known recall that exists.ford was unable to assist me with the recall repair and the vehicle is still sitting at the ford dealership awaiting repair.
Aug 2015 - drivers door flung open while making a turn...unable to close door and had to tie shut to get car to dealer, car had 88k miles.dealer determined latch was defective and replaced it under extended warranty - customer pay deductible.repaired at jordan ford in san antonio tx, aug 2015, work order #9012129 aug 2016, same car, front passenger door flung open during slow speed left turn, luckily no passenger in car, car had 105k miles.door would not shut and was tied shut and taken to dealer who stated latch was broken and had to be replaced $780 cost as car was outside 100k mileage on extended warranty.same dealer used for repairs, work order number unavailable as car is still being repaired.
Came out of the store, loaded groceries into car, opened driver door and got in. Tried to close door and it bounced back open. Attempted to reset the door latch, but the door would not latch. Had to drive the car home while holding the door closed. Door will not close. Shows door ajar warning unless i push it very hard and leave it.
This is the 3rd time that this vehicle had a door latch failure. The right rear door open due to a defect in the door latch & this time the door hit a support column in a parking garage at the mall & damage the door. I filled a complaint twice on this vehicle here. Now i need to order a new latch for this door so that it can be secured. The car is parked again waiting for the part & then it will have to go to body shop to fix the damage to the door. Something needs to be done to address this problem with the door latches on these cars. I know that ford has recall's for other vehicles with door latch problems. I am sure that the door latches on this vehicle is more then likely made to the same spec as the one's with the recall's or made by the same company. I see on the net that there are a lot of people that have the same problem with there ford focus like i am having.lucky for me that i can change the door latch since this is what i do for a living which is some 43 year's in the business. Even at that it still cost a lot of money for the part & the time it takes to get.the first door latch cost me $239.17, the second one was $206.26 with the discount that i get. Other people are paying as much as $600.00 a door to get fixed at the dealers. If this door hit a supportcolumn this time maybe next time it can hit a person which could result in a serious injury. If you need to get in touch call at [xxx] or e-mail me at [xxx].information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Latches on rear left door broke. Not even 2 weeks later left driver side latch broke. Th focus has the exact same latches as the fiesta and fusion which both have recalls, but the focus does not. The car was not in motion, but now when i drive i have to have the door tied to the other door, so it does not fling open. I also got pulled over in between these two weeks and was cited for driving an unsafe vehicle.
The contact owns a 2012 ford focus. The contact stated that while driving approximately 65 mph, the rear driver side door suddenly opened and could no longer be closed and secured. The vehicle was taken to the dealer who diagnosed that the rear driver side door latch failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
The front driver's side door latch stopped closing. The part itself no longer closes around the pin causing the door not to shut or lock. Unless physically restrained, the door will swing open while driving causing several potential safety hazards. Thankfully it did not break while i was moving. I drove home from work, parked, and then left to go run errands, but when i went out to run errands the door did not close anymore. Upon visual inspection and comparison to the passenger side i noticed a small plastic piece that appeared to be broken off on the front of the latch.
Driver side rear door latch stopped working. Door won't stay closed, have to use tow straps to keep door closed or it will fly open while driving. Vehicle was stationary.
My wife and 6 year old daughter had gone to the store in our 2012 ford focus. When they arrived they parked the car and they both got out of the car - my wife from her side (the drives-side front) and our daughter from her door - the drivers-side rear (left side of the car), where she usually sits. They each closed their doors and went in to do their shopping. When they returned to the car 15 minutes later, my wife got in her driver's-side door (front); our daughter got in using the passenger-side rear door (on the right side of the car), climbed into her booster seat and put her seat belt on. As my wife started the car, she noticed the "door ajar" indicator showing on the dashboard, noting that our daughter's door was not closed properly. After drawing this to our daughter's attention, our daughter tried to close the door but could not get it to latch. My wife got out of the car and tried herself to close the door, but also was not able to get the door to latch. My wife called me immediately and i drove out to meet her. When i arrived, i also tried to get the door to stay latched shut, but was unable. I tried activating and activating the child lock, moving the latch open and closed manually, but was still not able to get the door to latch. I secured the door closed using the seat belt and took my daughter home in our other car, while my wife took the ford focus to a nearby dealer. The dealer examined the latch and confirmed that there were no signs of tampering, and then confirmed that the latch had simply given out - much like the latches in the ford fusion and ford fiesta vehicles that had been subject to recall. This is a serious safety concern, and am thankful that the "door ajar" indicator was working, because this defect could have cost us our daughter's life. The dealer installed a new latch, costing us over $700.
While i was backing out of my parking space my passenger door had swung open
While driving and making a turn back drivers side door flew open.
I began to notice my vehicle having lighting issues, including dimmer inside dome lights, flickering license plate lights, and it was pointed out to me that my back up lights weren't functional at all. I was parked parallel with other vehicles in a parking lot. Then after starting my vehicle, i shifted my automatic transmission into reverse going only about 2 mph when the vehicle began to beep, along with a warning that my luggage compartment door was open. In the situation, the beeping was very distracting and could haveincreased the risk of crashing. I immediately re-parkedmy vehicle so that i could investigate. I opened , then firmly closed all 4 of my doors, then tired to open the trunk , only to find that my trunk wouldn't open. The beeping persisted until i pressed the ok button on my steering wheel. I was able to drive my vehicle home safely, although the warning remained on my display the entire drive home. My trunk wouldn't open when pressing on the trunk release button on my smart-key either. I drove the vehicle in that condition for approximately 3 months before i was able to located the source of the problem. After doing ample research on other 2012 ford focus drivers that complained of the same symptoms. So i accessed my trunk by folding my back seats down, then pulling the emergency trunk release lever. I then located the faulty wires that were causing all of my symptoms. I had the wires repaired by a professional. That solution worked for about 3 months before reoccurring.
I went to get my oil changed someplace other than my ford dealership and since, the car has been running oddly. Mostly issues with accelerating after sitting at a red light on roads where the speed is anywhere from 35 to 45 mph. It doesn't happen all the time, but i noticed it about a week after the oil change.the other issue, that is more cause for alarm, is that the doors will not close completely. First it was the passenger front door, then the passenger rear door and finally the driver rear door. All while stationary, thank goodness. Since then, all but the driver's side front door have been secured with bungee cords for the last few weeks, because i did not have the funds to replace the door latches. One of which had been replaced only last year and cost me nearly $500 because the part hadn't been on recall! i then found out today that there is a recall on said parts that began in january 2017 but i have yet to be notified by my dealership! i only noticed because i wanted to see -if- there had been a recall due to hearing about a few other people having this same type of issue. See photos of bungee corded doors.this is extremely dangerous and those who own this same model of car should be notified immediately of a recall, not when parts are available. I would never have known had i not thought of doing my own research. I may never had known if i was waiting on my dealership to notify me... I may have been seriously injured or worse if i had waited on them.
Was parking car when suddenly it lunged forward at a fast speed, i lost control and hit car in front of me plus 3 other cars then crashed into cement wall. I hit my head and left side of body on the door, i bruised my rib cage front & back plus my left leg very bruised. I was very lucky i didn't get killed.
I had the door actuators/latches replaced in may of 2017. The left rear door actuator replaced under the recall failed again and the door does not latch closed. I spoke withthe dealership that replaced the actuators under the recall and was told that they will only warranty the actuators for 12 months from the installation date. I called ford customer care and was told that they would not replace the actuators under the recall and that i would be responsible for the cost of the repair.either the part did not get replaced as the dealership says it did, or the recalled parts are failing in the same way that the oem parts are failing.
While driving on the freeway the rear driving door flew open.car to the left of us had to swerve to avoid taking the door off. My daughter was sitting next to the door. And was trying to hold the door closed until i could pull over safely. This is is extremely dangerous to have to this happen to anyone!!took it to ford and they said yes they are backed up with cars with same problem. What the heck?!and these are the same latches recalled in other vehicles!!
Vehicle central locking system locked the car while parked with the keys in the ignition.locksmith was called to force entry.alarm did not activate when door was opened.
Passenger door will not latch. Drove for +/- 200 feet activating auto-lock while pulling on door to close it helped and it finally latched. Later i was on the freeway driving 65-70 it popped open again. After slowing down and struggling to hold the door shut, i managed to get it to close again because the auto-lock kept clicking.
Door latches not working.first started with right rear door failure, then migrated to driver's door flying open on driver when making a right hand turn.ford will not cover this because the car is out of warranty.
I turned onto a two lane street (one lane in each direction). The oncoming traffic was stopped due a red light. An suv pulled out of a parking lot between two of the cars waiting for the light to turn green and tried to cut across my lane also, but hit my car instead. I drive a ford focus, a small car. I was hit on my driver's side front fender and door. The front driver's side fender and mirror were torn completely off of the car. The front driver's side tire was damaged, and something was bent, so that the tire could no longer be set in a straight position. The hood was bent, and the driver's side headlight was hanging from the car. The interior portion of the driver's side foot well caved inward and hit my legs. The driver's door was hit so hard that the door would not open, and i had to untangle my feet, and exit the car from the passenger side. My tiny car was hit by an suv that had "punched" the gas to try and cross in front of me- but hit my driver's side door instead. There was a great deal of damage done to my car, but my airbag never deployed. I've heard of airbags going off when someone barely hit something with their bumper, yet i got hit directly in my door, at a decent rate of speed by an automobile twice the size of mine, and my airbag did not deploy. Not my front airbag, nor my side impact airbags. I have to believe this is some type of defect.
I was driving to an early morning meeting (5:30am) when the driver side door suddenly opened without warning. Once the door opened, it would no longer latch. The car door had to be manually held firmly closed for the duration of the trip. With every turn, the door would attempt to fly open.
My rear passenger side door will not latch close.
I purchased my 2012 ford focus in july of 2016 with 29,000 miles on it and i was aware of the transmission problems when purchased. However was not notify about my door latches unable to close. Apparently october 3, 2016 ford decided to send out a recall letter claiming that my doors won't close while driving or just won't close. Asked me to take my car to the nearest dealership to get my car repaired. My back driver door just stopped closing completely, i damaged my side of the door from stopping the door from coming open. My nearest dealership told me that parts weren't available for my car and that i'll have to wait until next year to get my car fixed. I begged them to do at least something to keep my car doors close and they tied my seatbelt to my back car door to prevent the door from opening. However my front passenger door still opened and stayed open randomly which cause a few of my friends to fall out of it! my car was like that for about three months. Then they finally "fixed" it by putting replacement parts on it until the actual parts become available sometime this year. My front passenger door is even worst than before. Usually it takes me slamming the door three times before it closed, but now it takes more than three times and i have to slam harder!!! i've had enough of dealing with this car, i think it shouldn't be doing that when it was almost new!!!! also they still won't do anything with the transmission because of the "parts" which i think there's not going to be any parts. I don't even know what i purchased, if my transmission doesn't work or my doors don't close how can anyone considering this a car?!?! what did i buy?!?! this is outrageous!!! i don't know if one day if my front driving door will come open and i'll be flying out somewhere dead on the highway. I just don't feel safe and i wish someone would do something about this!
My car's steering wheel got stuck with a notice saying "power steering assist fault". The first time the problem occurred the car was backing up, and the problem went away when i parked and restarted the car. The second time the problem stayed... The cost to fix the problem was estimated at about $2000 (parts and labor) at the dealership. The mileage was around 60,000 at the time.last week (08/12/2016, at about 72,000 miles), a warning came on about a door being open while i was parking. It was the one at the back on the driver's side. The door would not lock, so i tied it with a seatbelt to keep driving. Since then the car goes into panic mode now and then when i leave it locked, probably because the door moves and it feels like someone mechanically forced the latch open. I somehow feel lucky that none of the problems occurred while driving in traffic, but i am now concerned about something else failing (like a door flying open) in worse conditions.
My family and i were preparing to drive from our home when my daughter told me the rear door would not close.after researching on the internet, i find that this is a common issue with some models of ford cars. I took my car to a ford dealership but have been told that although it is in fact the same defective part described in a recall, my vehicles's vin number is not included as a recall.my door will not stay closed and i can't risk transporting my children as a result.ford says it will cost me five hundred dollars to repair the part that has already been deemed unsafe and is being fixed at no charge in other vehicles because they have different vin numbers.
My 2012 ford focus has a faulty back driver side door that will not close. Had to take to dealer and pay $503.00 to repair this problem. According to ford the fiesta has displayed this same problem; however, my particular vin number has not been included in this recall."the door latch in these vehicles may experience a broken pawl spring tab, which typically results in a condition where the door will not latch," the company said in a statement. "if a customer is then able to latch the door, there is potential the door may unlatch while driving, increasing the risk of injury.""ford is aware of two allegations of soreness resulting from an unlatched door bouncing back when the customer attempted to close it, and one accident allegation when an unlatched door swung open and struck an adjacent vehicle as the driver was pulling into a parking space," the company said.no information about the recall has been posted on the web site of the national highway traffic safety adminstration, which oversees vehicle safety in the u.s."in response to a thorough nhtsa investigation that demonstrated a clear risk to safety, ford is taking important action to protect its customers," said nhtsa administrator mark rosekind in a statement sent to edmunds. "we are pleased that ford is taking this proactive step for safety."last month, nhtsa upgraded a probe into the 2011-'13 ford fiesta for door-latch problems."ford identified the issue and we have been investigating it through our normal process," wrote ford spokeswoman kelli felker in response to a query from edmunds. "ford is working cooperatively with the agency and has discussed this recall with nhtsa."the recall includes 336,873 vehicles in the u.s. And federalized territories, 30,198 in canada and 22,514 in mexico.
My rear driver side door latch is not catching. I was driving less than 25 mph and the door flung open with a 7 year old child in the back seat. I have attempted to close the door and it has not closed. I called to see if this was covered under the recall and the ford customer service rep states that my car was not built in the ford plant with the recall.this is a concern of mine because no matter what plant my car was built in no matter what plant it should be covered. This is clearly a part defect concern.
Door latches have failed after being installed do to recall twice in a little over 2 years 3 doors in total have fail two recently ford is refusing to fix somebody going to get killed because of this issue i am a heavy collison tect with close to 59 years experiance they done nothing to resolve this issue
Driver side rear door latch failed, preventing door from closing properly.safety hazard as door will not remain closed.second door latch to fail on this vehicle.
Car was stationary, when rear passenger door was opened for someone to enter, it would not close.latch seems broken, door must be secured with cords.it is susceptible to theft thus.
During normal operation of the front passenger side door while the car was stationary, a defect in the engineering and manufacture of the door latch assembly occurred. The door will no longer stay closed on its own. This presented an immediate danger upon leaving the parking space, as the door swung open when turning the vehicle. The vehicle cannot be safely driven in this condition.
The contact owns a 2012 ford focus. The contact stated that the rear passenger side door failed to close. The contact mentioned that the door had to be tied in order to remain secured. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 46,000. ...updated 09/12/16
The door latch on my rear passenger door failed and the door flew open while the car was in motion. When i turned right out of my complex was when it opened. Ford issued a recall on vehicles including 2012 ford focuses regarding this issue but did not include vehicles bought and registered in the state of tennessee, where i live. I believe that because my car has demonstrated the problem that the recall addresses, they should be fixing it for free as part of the recall. I just had to pay $226.00 for the part to fix my door, and the part was on back order for a month.
I have had *2* of my door latches fail. Driver door, and driver-side passenger door.i have had the driver door latch replaced (april 21st, 2016) and the 2nd latch just failed but not yet replaced (july 2nd, 2016).the first replacement cost me $381.47, and none of it was covered by ford as it is not part of a recall.
Door latch did not catch as we were going home from dinner on sunday 4-22-18 with my sister sitting in the back seat behind the driver. We luckily were in the parking lot of the restaurant when my husband saw it was not closing as it should. In order to drive it home safely we had to use the seat belt to hold the door as closed as possible with my sister also holding it as we had many miles to drive to our home. This was a part that ford replaced in 2017 due to a recall.was this part defective too.it would seem to me it should last more than 13 months.ford will not do anything to help with the cost to correct which is excessive.
Driver rear door latch broken while driving.leaving a parking garage the rear door suddenly swings open nearly hitting a passing car. After pulling over to close the door it is apparent the door latch is broken and will not latch at all. I have a short video showing the failure of the door to latch if needed.
While driving, the rear driver door opened up on it's own. Pulled over to close but it won't stay shut. Had to tie it closed with a bungee cord. Very dangerous. I called my dealer and was told there was a lock recall for a ford fusion but not the focus. It is the same lock! they want $600 to fix it.
The back door latch does not close and the door opened in on its own now will not stay shut safety big time i could have been on the freeway driving with someone sitting in the back seat now i have to pay 430 to ford to fix something that is a major problem and safety concern
The rear door latch on the driver's side suddenly failed with the door flying open.the door will not latch.the latch is made of plastic.this is an extreme safety hazard and it is just a matter of time until someone falls out of a moving vehicle and is killed or injured.ford has already recalled the fiesta and other model(s) for the same failure.i called ford and they refused to take responsibility for the failure.they did say that they were aware of a large number of failures but would not issue a recall.
Closed my drivers door in the driveway and the door wouldn't latch closed.
The door will not latch closed. The driver's side door immediately swung open when i attempted to drive the vehicle. I was unable to ever close it again after that. It just leans in place, but it never latches.
Transmission shutters causing whole car to shake. Acts as if the fly wheel is glazed over and clutch can not engage properly, this is turn caused a body vibration making a loud vibration noise. Ford knows of this problem and has yet to have a recall to make a permanent fix. Ford replaced a clutch pack in my car but the design is flawed - this will happen again and at my expense. Ford agreed to extend my warranty mileage but not the time in whichuse said mileage. The original warranty was 60k or five yrs. Now its 100k or five yrs, two of which are gone. Increasing the mileage does nothing for me the warranty still expires at the same time. Ford is well aware of this problem in the fiesta and focus models. I'm a professional mechanic for over 25 yrs. I've talked with several ford shops and they are very aware of this issue. I spoke with the owner of the dealership i bought the car from and he even stated that was the no.1 topic at a ford convention in vegas this yr. This is simply a poor design and ford wants the customer to pay for it. My car stared this problem around 13k and ford has been yanking me around for another 13k before putting in the replacement parts that are no doubt going to fail again. My gas mileage in town went from 33.5 to 24.5 and this was also acceptable to ford - not me. This needs to be fixed right away before a total transmission failure kills someone.
Right-side passenger door latch failed while driving on freeway. Door flew open and would not re-close. My child injured her arm when the door bounced back. This is the second door latch to fail in less than a week.
My son got into an accident with his 2012 ford focus hatchback and his airbags did not deploy none whatsoever he ended up with bruise shoulders his friend with a scrapedknee his car a total loss but none of his airbags deployed.
Without warning the driver door flew open as car was pulling onto feeder street and would no longer latch after this event. When researching blogs found others who had similar events. Nearby dealer confirmed latch would not operate and was broken. Mechanic stated that this had been seen repeatedly on other ford models but not often on focus model. Was told by dealer that other models have recalls listed to replace all door latches.this could have been a major safety issue including possible ejection from the vehicle.
Driver door latch failed while driving on highway, slightly turning right to change lanes.diver door opened, and latch would not re-engage.door had to be held shut until it could be safely parked, then tied shut from inside to travel to dealership.
This is concerning my 2012 ford focus sedan. About two weeks ago as we were departing from peter pepper pizza, on a turn my rear left door opened by itself. My family was on the back and where put in danger if they were leaning against the door or incoming traffic was coming and could have hit the door or my family could have been ejected. Like seat belts i believe door latch failure is a serious safety issue. I drive now with a ratchet tie down that hold both doors together, preventing the door to swing open and cause damage. Now i can't drive with my baby car seat and rear passenger seating is useless due to this door latch failure.
Vehicle transmission jerky - more noticeable a few weeks after purchase from ford dealership va beach ford april/may 2016. Dealer said it had to learn driving style, they also updated some software in 2016 - provided no documentation for update - after update car seemed quieter. Almost 1.5years later the vehicle cut off on a back road with my husband and 5 year old daughter whilst in motion. Took it to a ford dealer overseas where we are stationed. In october 2017 they switched the tcm box, car worked way better. As of january 2020, the shudder/jerking has returned and we also now have door lock actuator failure, we had one before we found out it was a warranty repair issue and had a local mechanic repair one of the rear ones. Was driving and for some reason the driver's side lock would not hold to car frame. Dealer had to order the locks to replace on two front door positions. Not sure why they are not replacing all the locks. We have also told ford usa, ford usa europe representative and ford italy about the shuddering returning and they all sent us back to one of the other parties. I believe they don't care anymore since they are in the hole. When we asked ford usa for assistance told us that military autosource would assist in all service related issues. Even military autosource has backed out of trying to lift a finger to assist since this transmission issue is bigger than them. Looks like they have essentially began to cut ties with any car customer owners in the usa market.
Closed driver door in a parking lot. Returned to car to find door partially open. Attempted many times to close door. Door would not latch. Had to manually hold door closed to drive home. Door remains unable to latch.
The car door in the back seat on the drivers side of my 2012 ford focus se,flung open as i was making a sharp turn while i was attempting to drive into my son's apartment complex. Luckily my two children who were seated in the back seats were wearing their seatbelts, or this could've been much worse. The door latch no longer wants to latch on. The door does not close.the door ajar sensor keeps showing and an annoying beeping sound keeps going off to let me know that the backdrivers seat door is ajar.fortunately there was no accident, therefore law enforcement was not contacted or needed. We safelypulled over and attempted to close the door.again, the door will not stay closed.the car is attempting to lock the door but cannot. You can hear it.also the door handles appear to still be in working condition. It seems that it's thelatch that does not close around the metal bar when closed.there is not a current recall on the 2012 ford focus se, but from stories on the internet,i'm not the first to have this happen to this year and model. This is not safe and needs to be thoroughly investigated as soon as possible.there are two or three other ford cars on recall for the faulty latches. I truly believe that this model needs to be looked at as well.thank you.
The driver door latch fails to catch when closing the door, even when attempting to lock the door. As a result, the door does not secure and swings open while driving, particularly when turning to the right, and does not lock to secure interior and contents. The failure was first discovered while driving. As we turned right at an intersection, after having come to a complete stop, the driver's door flew open, almost striking a car driving in the opposite direct on the street we turned onto, narrowly avoiding an accident.
Spouse was driving kids home from school late yesterday afternoon (10-20-2015). Young teenage daughter was in the drivers side, rear seat, seat belted and resting against the driver side rear door. Vehicle was in motion on our city street when she made a right turn into our neighborhood. The driver side, rear door suddenly opened and my daughter screamed, her backpack fell out of the car. My spouse immediately stopped the car and found that the driver side, rear door latch was no longer latching closed. Spouse no longer driving vehicle today. I have the door held closed with the drivers side, rear seat belt. I am unable to lock/secure my vehicle and the exterior lights remain on when there is no pressure pushing/pulling the door closed. Daughter was not injured.
My driver side front door will not latch light and dinger comes onthe door will shut but won't latch l. You can pull door right open. The vehicle was stationary when this happened i was on my way to work and stopped at store it was fine when i got back in it wouldn't latch drove to work holding door shut.
I have a 2012 ford focus sel sedan. I was removing some items from the back seat and upon closing the right-hand rear door the door would not latch. Tried locking the door remotely before closing. No effect. Tried jogging the door latch mechanism to see if it was stuck somehow. No effect. I have to tie a string to the door handle from the inside around the front passenger headrest in order to keep the door closed! to add insult to injury, the front-passenger door latch mechanism failed less than a week ago! a replacement part is on order for it from my local ford dealer. Fortunately, the front door will stay closed if it is locked before closing it, but this is still a ridiculous component failure.
I was driving and my rear left door flew open when making a right turn out of a parking lot, now i shut my right front door and it won't latch.i've never received a notification about a recall. This should be fixed before a child flies out of a car. My car only has 55k miles on it. This is pretty sad.
The contact owns a 2012 ford focus. The contact stated that there was no trunk release in the vehicle. The contact stated that her son entered the trunk of the vehicle and was unable to get out because it did not come equipped with a trunk release. The dealer was notified and stated that there were no recalls for the vehicle. The vehicle was not repaired .the manufacturer was notified and provided no assistance. The failure mileage was not available.
Driver side door swung open amidst driving down a residential street
Car front driver door won't latch, it happened when i was driving in the highway when my driver door just widely opened in the middle of the highway at 65 miles an hour!!! ford issued a recall for the specific model but my vin number is not included for the recall! it's very dangerous and unsafe, i feel in danger when i need to hold the door when driving because the door opens wide when i make a right turn.
Frond driver side door refuses to stay shut due to the door latch not operating properly.. I.e., the door does not remain latch/locked. Problem appears to be with the latch.some how the latch has corrected itself in the past.problem has now return.
The 2012 ford focus referenced above has had issues with the passenger side rear door since april of 2016. Randomly, the driver's notification center (information message) would show the rear passenger side door was ajar while the vehicle was initially being started & that same day while the car was in motion. Note, i use the car only for myself & rarely ever use that door as i do not have children & usually have only 1 passenger if any. Only a couple of days later, the door itself would fly open--regardless whether the car was "in park", being "revered" or being operated in traffic, whether locally or on longer distanced travel...highly dangerous, let alone distracting & unnerving. I called my local ford dealer(s) & was told that my car's vin was not covered or been involved in any kind of recall for such problem, even though there were several thousands of other ford focus vehicles which were covered.i literally had to operate my car which i need daily for work, & school with the seat-belt located in the rear rightside of my focus bound around the arm handle as to avoid having the door fly open. By this point, the door would no longer latch or close at all. Even securing my car at night was impossible. If i locked the car, the alarm would randomly blare at all hours of the morning causing me & my neighbors to panic. Meanwhile i would have to run to find my keys to deactivate the alarm. For a couple of months my car had to be parked unlocked every night because of this faulty latch. Despite attempts to have my ford dealer help with this concern, no one ever called me back from autonation ford in sanford fl or from greenway ford in orlando. My immediate family has owned fords since i was a child & between us currently have 3 ford vehicles. However this particular 2012 focus is my (alexandra) 1st car & i must say i am extremely disappointed.
Driver side door latches/unlatches whenever it wants while driving. Door won't latch shut when entering or exiting car. Driver door opened on its own driving down freeway today 7/23/16 and wouldn't latch back when i tried to shut the door. This has been going on for several months and has happened on multiple occasions. My car is less than 4 years old i shouldn't be having these problems. It is highly dangerous and needs to be addressed before serious injury or death occurs.
Cornering at 10-15 mph and front driver door latch made a popping noise and door flew open. Door will no longer latch and lock.
Door latches badon car have had two occacions where they go faulty, first time was a couple of years ago both the drivers door latch went bad, the car was not in motion when i found out, and i was under the warranty to fix the problem so i never complained. The second time i was driving with my dog in the back seat and the door swings open, i was very shocked from the situation because my dog nearly feel out, my first thought was it was my faulti did not close the door, but when i went to shut the door in the back the latch would not close, i knew at this point what was going on because of my first experience. This time i was no longer under warranty and had to pay over 500 dollars to fix. That was the second time this happens to me and ive heard other people that own ford focus cars that they have experienced similar problems. On both drivers door. Seems like fraud if you ask me
Door latches broken. Doors won't close.happened while vehicle was stationary.
Front driver's side door suddenly failed to stay closed. We have to use bungee cords to keep the door shut while driving down the highway. Also, when parked the lights stay on draining the battery. We had this problem last year with a different door on the same car and had to replace the latch. This is clearly a systematic problem and ford needs to address this. As it stands right now i no longer feel safe driving my ford focus. This is also getting very expensive for us fix.
Door latch on both front and rear doors fails to operate.doors cannot close.
When i approached my vehicle parked in a private parking lot i noticed the driver door was ajar. I tried to shut it multiple times with no success. I ended up manually holding the door closed, which was very unsafe, and took my vehicle to the nearest ford service center for repairs. I was eventually determined that it was a faulty door latch that was extremely expensive to have replaced. Ugh!
Ford is a manufacturer that needs to be under a microscope. This is the second for vehicle i own that opens a door on us while driving.
When i approached my vehicle parked in a private parking lot i noticed the left rear door was ajar. I tried to shut it multiple times with no success. I ended up using a strap to keep my door closed, which seemed very unsafe, and took my vehicle to the nearest ford service center for repairs. I was eventually determined that it was a faulty door latch that was extremely expensive to have replaced. Ugh!
As i started my drive to work on 7/13/16 on my county road and my indicator light came on and said passenger door open. I exited my vehicle to find my rear driver side door open and would not close. This is not the only time this has happened, i had to replace the latch on the rear passenger side less than a year ago. This is a major safety concern for me and my family but also puts a burden on my financial situation, considering i cannot drive my car to work until this problem is fixed.
While driving my vehicle on 08/03/2016 at approx. 8pm, my driver's side front door opened.at the same time, the dome light came on, and a warningappeared on my instrument panel.i managed to pull the door closed.after pulling over and stopping, i repeatedly attempted to close the door.it would not latch.this leaves my car undrivable and unsecured (even when my vehicle is locked, the front driver door does not lock, as it will not latch).
I was driving through an intersection making a left tun when all of a sudden my drivers side passenger door flew open. My dog was in his crate in the back seat and almost flew out. I pulled over and could not get the door to latch. I've had to tie it down because i can not afford $600 to pay to get this fixed. Please ford recall this model so i don't have to drive around in this dangerous vehicle.
2012 ford focus. Rear passenger door flew open while child safety lock was engaged. Door will no longer latch. While investigating this issue i have learned this is a common problem with the 2012 ford focus. It is also a $600 fix. This is not a ware and tear problem. Doors should never fail risking passengers safety. I have used a strap to tie the door shut to keep it from flying open and hitting something or slamming shut on a passenger while driving.
Faulty door latch.ford will not honor its own recall notice published in news papers throughout us.cost for replace is over $500.door latches have failed while driving.my latch failed while in park, but door would not close. From abc news article "ford is recalling about 830,000 vehicles in the u.s. And mexico because parts in the side door latches can break and the doors can open while the vehicles are moving.the recall announced thursday covers certain 2013 to 2015 ford escape suvs and c-max cars, and 2012 to 2015 focus cars. Also included are 2014 to 2016 ford transit connect vans, and ford mustang sports cars and lincoln mkc suvs from 2015."ford says a faulty spring part can break, stopping the doors from latching. The company says the rate of problems is higher in states with high temperatures and sunlight exposure, so the recall is focused on all of mexico and 16 states mainly in the south and west. States included are alabama, arkansas, arizona, california, florida, georgia, hawaii, louisiana, mississippi, new mexico, nevada, oklahoma, texas, utah, oregon and washington.dealers will replace all latches in the recall states and mexico. In other states they will replace the latches if they break.the company says it knows of one crash and one injury that could have been caused by the problem.the recall will cost ford about $270 million, and that figure will be included in the company's third-quarter pretax results, ford said in a filing with the securities and exchange commission.door latches have been problematic for ford during the past two years. In may of 2015 the company had to recall 692,000 small and midsize cars for a similar latch problem. At the time, the u.s. National highway traffic safety administration warned owners of the cars to get them repaired as soon as they get a notice from ford."
Drivers side rear door no longer latches, ford dealer quoted $430 to repair. This is a safety issue and should be recalled by ford. We managed to get the door to latch by clamming the door, fortunately it has not popped open while parked or in motion.
Rear driver side door not latching. Opened it to get personal stuff out and went to close it and the door just bounced back. Looked at the latch and it doesn't stay up.
Car lost power and engine light came on while traveling southbound on i-95. Underneath parts and lower body panels caught fire and melted. Vehicle was towed to the paul clark ford dealership in yulee, fl. Where it was discovered the engine had experienced a catastrophic engine failure. There was a hole a little smaller than a basketball blown out of the bottom of the crankcase with the oil pump and pieces of the engine laying on the shield covering the oil pan. The car had just been fully serviced with it's routine oil change, recommended service routine, etc by same dealer. Even though the vehicle is under full warranty, nothing has been done to repair the vehicle as of yet. Ford is conducting an internal review and said it could take up to 90 days before a determination is made. They also have not offered a loaner vehicle or a rental car to the owner while this process is taking place.
With 65300 miles on my vehicle, the drivers door latch failed.the door will not latch .i must secure the door with a bungee cord. My dealer informed me that my vehicle vin is not part of any recall and that the repair of the single door is $600.no accommodation of any kind was offered.
Having issues with car being repaired. Door handle latch is broken and i am currently using wire to assure it stays closed. Experiencing this for 5+ months now. Service station would not fix for free at first because an "official" recall was not issues, even though this was an extremely common issue with this cars year, one that i was unaware of. Once i received the recall notice they canceled my initial appointment due to backup. They rescheduled my appointment for july of this year. Extremely dangerous scenario and the manufacturer is unwilling to expedite my services. Is there any course of action to take?
Recall # 16s30 side door latch replacement remedy was never performed on vehicle in 2016.i just purchased car on october 27, 2018 and there is a problem with the door closing which leads me to believe it is because the remedy was never performed. The vehicle was at the dealership when i discovered a problem with the door.
After backing out of a parking spot, my "door ajar" signal came on, i reopened and closed and my doors and noticed that my driver side door was not latching. After looking into this problem, i've learned that many 2012 ford focus' have this issue. The dealership insists that there will not be a recall on this issue, but i object. Someone could have been seriously hurt in this incident.
My drivers side door opened while being operated and would not latch shut. I tried several times to shut it and it would not stay shut. I had to finish my drive to work holding the door shut. Im glad it was a door that i could hold shut because had it been any of the other doors, there could have been a collision. I had to have the door repaired myself since it is not under warrantee. I understand that other models were recalled and mine wasn't because a different company made the spring which is apparently what failed. Im sure that both companies made the spring to the same specifications and that the fault is in the design not the company that makes the springs.
The contact owns a 2012 ford focus. The contact stated that there was rust on the body and subframe of the vehicle. In addition, the seat belt retractor fractured three times. The seat belt retractor was repaired, but ford declined to repair the rust. The manufacturer was made aware of the issue. The failure mileage was 67,513.
I own a ford focus 2012. The door latch is defective and the drivers side door does not close. While my specific model is not being recalled, similar models are for the same cause. This cannot be concidence and now ford is charging me 600 to fix it. I've read online that this is common for ford focus models. I do have documentation of them replacing the latch. I also requested that i keep the old latch for proof.
My drivers side rear doors latch broke/malfunctioned leading to my rear door swinging open freely while i was driving, my daughter was in the back seat. The door it's self will now no longer stay closed. It appears the plastic/rubber latch was possibly warped from the heat.
As of august 7, 2016 the driver side door latch fails to latch in the closed position.malfunction was discovered when i returned to the parked vehicle at the grocery store.prior to this there was no indication that the latch function was failing.obviously this malfunction is a serious safety and theft concern.
The drivers side rear door flew open while driving. Door latch broken. I had the passenger front door two month ago do the same thing with someone in the front seat at the time this happen. I filled a complaint with your department about it then. Here it happen again & ford said that there is no recall for this problem yet. What will it take for something to be done with this safety issue. Someone could fall out of the vehicle when this happened, if there was a child in the seat he or she could have reached for the door to try to close it and could have gotten hurt with the door or even falling out of the vehicle and maybe lose there life. What about if the vehicle was involved in an accident & the door did not stay closed? the person at that door could be ejected from the vehicle and lose there life also or become disable for life because of this problem. Never mind the cost to fix this problem to the consumer because the parts are not cheap to repair. The last door latch i had to pay $239.17 for the part & had the car down for several days while i waited for the part to come in because its not an item that the dealer stocks locally. I am a mechanic by trade my whole life which puts me in the business for over 45 years. What about people that have to pay someone to fix this problem because they are not capable of doing it them self. The cost is quit high for a defect in the vehicle that should have a recall. Ford has recall for other models with the same problem with door latches that wont latch closed.this is in reference to a 2012 ford focus sel model.
I was parked in a parking lot. I got out to look for something in the back seat. I found what i was looking for, closed the driver's side passenger door and got back in the driver's seat. As i was backing out to leave, the back door that i had opened flew open and the warning light that a door was ajar came on. I could not get the door to stay closed. I had to tie it to something in the back seat with plastic bags which was the only thing i had.i took it to my dealer and was told that the door latch was on "back order" and it would not be available until september 2016 and would cost me $400 to fix because the vehicle had not been issued a recall....yet. So i have to figure a way to keep the door closed, not secured, until they can get the part in.
Door latch on driver side will not latch and close, i have heard of other people having the same issue.i know they have a recall for the ford fiesta for the same problem, i am pretty sure this is the same latch assembly that's on the fiesta.
My last report was on the affects of the tcm failure and the computer failures of the engine, wipers and not being able to start the car.as icontinued to observe the continued issues of the ford focus, i now have a problems with the doors. The doors are not unlocking. Some will unlock and some will remain lock. At this point with the mileage at 73400 the problems with the ford focus is not going away. I still owe money on the vehicle and i can't drive it any more because of the safety issues it has.1. Tcm2. Shutting down without notice3. Jerkingback when initiating park4. Wipers going on without notice5. Engine shutting down when in drive
Right hand rear door latch failure.vehicle was moving from park when defect was warned by the dashboard "door open" warning system. (warning! the following is an editorial, or rant, by the car owner. He intends to shame those at ford who decide that things like door latch issues do not serve the bottom line so are unimportant.)to thoroughly describe this problem one need only to know of the hundreds of thousands of fords already recalled for the same issue.cajoling by some seems to increase the scope of the recall, which does not yet include this vehicle.among other things, this is a safety concern.passenger seatbelts being more widely used does not allow for door latches to be less effective!let the luxury options fail before ten years, not the bones of the thing.who decides to continue using bad latch technology for so long? this is not a challenge, it is a choice.
On 5/26/20, replacement driver's side front door latch stopped working. The latch was replaced in 2017 under the recall.
Door latch would release while the vehicle was moving in city traffic.had to use straps to tie the door shut.was repaired by dealer and then the same thing occurred on another door.also was repaired by the dealer. It appeared the latch just failed in both occurrences.
While driving on the interstate 275 in pinellas county the drivers side rear door flew open the interstate was curving towards the right. My speed was 65 mph and my 19 month old son was in his car seat directly next to the door. The door slammed back into him causing the sun shade visor to fall off hitting him. The door now will not stay latched and i've had to tie it shut and move my sons car seat.
The driver side door would not close once i got into the car. I had to drive my car while holding the door shut. This is such a safety hazard!i took the car directly to san tan ford in gilbert, az. San tan ford explained to me that there was not a recall on the ford focus yet, only on the fusion and the fiesta. I am furious to find out there has been over 73 ford focus vehicles reported with this latch issue and a recall has not been made. I am also aware that these malfunctioninglatches can break on any of the doors in these vehicles at anytime. I do not feel safe having any family members including grandchildren ride with me in my car. San tan ford gave me an estimate of $529.00 to fix one latch. In order for all of my latches to be replaced it will be over $2,116.00. This is unethical and hazardous to their consumers and families.
While driving my focus and making a right turn my driver door opened in mid turn and flew open. I had to pull over on the highway since i tried to close the door and it would not close. After looking at the door the locking mech would not go back up it stayed down.
My front driver's side door latch is defective. I was getting into the car on 4/23/16, closed the door and it bounced back open. The latch would not latch until i spent approximately 10 minutes pulling the door back open and closing it again. Twice now (once while stationary and once while driving) my door has popped open. The first time the was stationary, the back door was closed and popped my front door open. The second time i was driving around a corner while leaving work and my door just popped open. I have been in contact with ford and they have said that there are many ford focus' with my same issue, but that they haven't issued a recall. I am now having to pay $59.00 to have them inspect my door. If my extended warranty approved it i will have to pay either a $50 or $100 deductible to get it fixed. If they do not approve it, if i wanted it fixed i will have to pay around $750 to get it replaced.
As i was driving my 2012 ford focus the door all of sudden the driver rear side door opened. I pulled over and tried to shut the door but it just bounced back open. This is a big safety hazard and i'm not quite sure why i should to pay for the repair as this vehicle is not that old for this to be happening and i've also heard a lot of complaints from other consumers having the same issue. Good thing no one was in the back of the vehicle when this occurred or the results would have been devastating. I'm hoping there will be a recall for the door latch soon.
Doors fly open when driving, this car is 3 years old less than 60,000 miles and in the last 4 months 3 of my four doors have flown open while car is in motion.twice now when my teen driver was by herself rounding a corner from a stop sign and once just going straight ( drivers door) at 40 mph.
The rear driver side door latch will not close the door just bounces back open if you attempt to close it.i have to use a cord or rope to tie the door handle closed or it would swing open during vehicle operation.
Parked up and vehicle was stationary. Rear passenger door was opened to get bags out, then when shut would no longer latch. No process would make door latch, door ajar light remained on. Secured door temporarily with cords. Took car into future ford of clovis ca, they were not interested in the slightest to hear my concerns and to how dangerous this could have been had door swung open if i'd been driving. I pointed out the many incidents i noticed on various websites and that fiesta's having same parts had been recalled and repaired. They were only interested in charging me to investigate problem and see if the lock was the issue. If the guy had stepped out from behind his counter and just looked i think he could have confirmed it, but wanted to charge me a $100 to do that. I ended up purchasing parts from ebay and installing it myself. Nothing to say this one won't fail at any time. I have no confidence in their safety latches what so ever. As for future ford of clovis disgusting attitude towards vehicle safetyonly interested in $$$$$$$$
Driver side door will not stay closed. Worked fine then would not latch close. The door now will swing open unless held in place.
The driver's side door latch has failed and the door will not hold itself closed. When i attempt to lock the doors, it tries and immediately unlocks them. The latch mechanism itself can be pushed closed with your finger when the door is open however it doesn't actually stay closed. A spring forces it back open.the latch failed in the parking lot. When i got in to come home from work, the door would not latch closed. I thought maybe the seat belt or some other object got caught in it however that was not the case. In order to drive home, i had to hold the door closed as best as i could with one hand while attempting to steer and operate turn signals which is extraordinarily unsafe and distracting.
Rear passenger door latch stopped latching door bounces shut and open again not closing properly.i had to secure it with a cord anchored to another part of the car interior to drive home.i already had this same issue with the driver rear door latch. The check door light comes no and of as driving while the door is tied shut.
455000 miles - driver side door latches/locks/linkages failed to secure/latch the door. The incident occurred while backing out from parking space, and presented dangerous conditions as the door swung open in parking lot traffic.the latches/locks/linkages will require repair as the door cannot be secured.this is a second occurrence of failed door latches/locks/linkages for the vehicle.first occurrence reported on 03/02/2016 (nhtsa id number: 10839377) involved rear driver side passenger door (currently the door is fastened by ratchet straps).it is matter of time before the remaining passenger side doors latches/locks/linkages fail.
Driver side door flew open when i made a right hand turn on a city street.door will not close now.defective latch.door bounces open when i try to close it.i researched issue and ford has done recalls for other models but not the focus.dealer said it would be $500 to fix.
My vehicle was parked in the driveway when i opened the rear driver-side door to put my daughter in the back seat, continued to shut it, and the door would not shut. If pushed completely in, it would slowly swing open after removing my hand from the door. The door will not latch and is now being held shut using bungee cords in my backseat. This is a huge safety!!
11/4/2015 - parked at restaurant the car was stationary in parking lot opened the door and when closing it the driver's side front door suddenly quit latching and won't lock.the door swings open freely and slams against the frame and my elbow as the car is moving.the alarm and dash warnings go off constantly as the switch can't be depressed properly.this is a safety issue due to premature product failure.ford says it's not covered under recall if the car is out of warranty.there is no difference it's a plastic latch just like the ford fiesta, fusion, and mkz latches under current recall.
Takata recallford focus 2012passenger rear door no longer closes as latch will not engage, this happened whilst stationary luckily, the rear doors are rarely used and for a 3 year old car this is a poor failure. Had to use rope to bind door to drivers rear door as i had to get vehicle back home. Extremely dangerous situation and am glad it did not happen whilst driving or braking. Contacted clovis ford dealership and basically their response was it's not in warranty so you're on your own. Regardless of all the fiesta and fusion recalls with similar issues you think they would be at least slightly interested in helping with this matter. Poorly constructed safety locks in my mind. Poor show ford america.
The driver's door latch has failed and will not close the door anymore. Dealer says the recall does not apply to 2012 ford focus
Driver door latch would not latch door closed.
Discovered drivers side door will not close, stay shut, latch, or lock properly. Door may be pulled or pushed open when parked or at any speed and latching mechanism will not keep door in place. This is a highly concerning safety issue as this resulted in recalls for the explorer, 2011-2014 fiesta, 2013-2014 fusion, and 2013-2014 mkz with the same exact mechanism.
The passenger rear driverside door won't close. There was no event that happened to cause this issue, it just stopped functioning all on it's own and just like my 1st report on this same vehicle last month regarding the front passenger door doing the exact same thing and ford motor company knew this problem existed 2-3 years ago and cunsumers were never notified of this potential danger of the doors coming open w/o warning and malfunctioning. Does someone have to get seriously hurt, or worst, die b4 ford is forced to recall these effected vehicles for repair? as a consumer,i want to know why ford isn't forced to take care of this problem? as of now i have 2 doors that won't close so they can't be locked and i have no garage to put the vehicle in, so it's very volnerable to theft if it's noticed these doors are not closed and if it rains, the vehicle will recieve water damage on th enterior. So, how long now b4 another door stops working in this same manner. I was preparing the vehicle 07/09/16 for taking it on 07/11/16 to another repair facility than ford to get an estimate on fixing the 1st door reported on last month to you, in hopes tat it would be a lot cheaper than $600, but now that 2 doors are faulty, it's no way i can afford doing that and as i thought about it, this was ford was hoping people would do probably, i'm not in their heads or meetings. This is their design issue (flaw), they need to fix this, or take this vehicle back and return all our money invested in this vehicle including down payment and monthly payments, which are all on time since day 1.
Ford recall#16s30 - its a safety recall on my car for door latch replacement. Its been a few months the recall was issued but upon checking with ford, i am hearing that there are no parts available and it won't be available till mid of year 2017. Since its a serious manufacturer safety recall so i am excessively concerned for my and my family's safety here. Requesting nhtsa immediate intervention here to help me expediting the resolution of this issue. I would like to get this fixed at the earliest. Please help.. Thank you!
Driving on the freeway my driver door just flew open. Now it won't shut unless i lock the door first in the slot in the door jam then close it. There is a recall on the same year on the fiesta, fusion, and lincoln mkz. This needs to be addressed as this is a safety issue, lucky i had my seat belt on like you should always but the door could have hit another car and cause an accident. I am lucky that didn't happen....
As i was commuting to my job, i was making a right turn off of us highway 1 and the driver's door flew open. I had to hold my door closed the whole drive to my house to have my dad look at it and tell me one of the latches is broken.
Driver's front door inoperable, won't latch at all. Door remains unlatched, even when car is in motion (forward or reverse) after all other doors latch/lock automatically. Driving the vehicle became unsafe, since the door can/will swing outward into oncoming traffic, that became a high risk for an accident. Door had to be tied manually, to keep it from opening, while driving the vehicle to the dealership for repairs.
Vehicle is equipped with remote entry and passive anti-theft system.on october 8, 2015, the right rear passenger door latch failed while the vehicle was stationary in a parking lot and the door will not stay closed.at present the door is being held closed with a bungee cord.part is currently not available from ford.
Our vin number is not covered under the current recall.while driving our rear passenger door popped open and will not stay closed.we had to bungee cord closed it for a month and a half until the back ordered part came in.now we are paint $800 to have it fixed.
There is a current recall for my door latch.my door has now stopped latching.i called the dealer when i received my recall notice and was told there were no parts available and that i would receive a call when the parts were available.this was 4 months ago.now that my door will not latch i am told that i can bring it in, but they do not have parts, cannot guarantee a loaner, and that i have to sign a waiver stating i will pay $180 for an inspection if it is not part of the recall.i am very disappointed and unwilling to possibly pay for them to inspect my vehicle.i also have an issue with my transmission while driving.once my car still showed in drive, but was in neutral while i was driving at 40 mph with cars behind me.i had to pull to the side of the road and place the car in park and back into drive.i have had 2 similar incidents since then, though the car still worked, but felt like i was grinding my gears.all were on city streets, luckily not the highway.
This is the second/same issue with this vehicles door latching system. First was in oct 2015, ref #10784961-driver side rear door. This time spouse was driving out of our neighborhood on the city street, car was in motion approximately 10 mph. She made a right hand turn and the driver door swung open. She stopped and pulled the door closed but it would not latch closed. She returned home and i found that the drive door latching system was not engaging. I am using a small rope attached to the interior door panel handle to keep the door closed when not occupied. I am unable to lock/secure my vehicle and the interior/exterior lights remain on when the door is not pulled closed with the small rope attached to the interior door panel handle on one end and the emergency brake on the other end. No injuries during incident.
My wife's 2012 ford focus sel driver side rear door won't close. My wife was driving to work on a blvd. Going straight and the car computer started to ding ding ding... The message stated the driver side rear door was open, now the door won't stay closed. We keep the rear door closed with bungee cords now. Luckily she didn't didn't have a rear seat passenger at the time. There seems to be a disconnect between the brain and the body when talking about ford customer service, ford recall hq., and my local ford dealer. It all sounds good on the phone but the rubber ain't meeting the road on anything actually getting done. Anything.
Drivers side door latch broke and door does not remain closed/latched while car is in motion or sitting still. Cannot secure my car nor can i safely operate my car since the door will not close. This is the second door latch that is defective in my vehicle. Now both driver's side doors will not remain closed. Front and rear door latches are defective.
Driver side door latch is broken.when shutting the door it will not latch and can come open when driving.i took it to the dealer and it is not part of the door latch recall.
The left hand back door latch broke. The door will not latch and my wife is keeping the door closed with the seat belt. The car was in a parking lot and when my daughter got in the door would not latch.
I purchased a ford focus may of 2014, with 30,000 miles on it. I had a factory warranty up to 60,000 miles on it. I am now at 62,000 miles on my car and the latch on my driver side door broke and my door flew open while driving on the freeway at 70 mph. If i were not wearing my seatbelt, i would have flown out of my car to my death! since then, i have had to bungie my front doors shut, leaving me no access to get in and out of my car safely, having to crawl in my backseat.i need this fixed asap and i am not paying to get it fixed with so many fords breaking down.
I was driving down the street and my rear driver side door just opened as i was making a turn! luckily my work laptop did not fall out of the car or the door didn't hit the car next to me! i pulled over to shut the door but it would not stay shut. After further investigation it appears that something must be broken inside the door because it will not latch! as such i had to go buy some rope to tie the door handle to the door handle on the opposite side in order to keep the door closed so i could drive home safely.
While driving on i-75 from atlanta to tampa my driver side door just flew open while i was doing about 70mph. Thankfully nobody was next to me at the time and i had twine in my car to tie the door shut.
Three of my 4 door latches stopped functioning completely.they did not work whether the car was stationary, in motion, driving, or turning.we had to tie the door handles to each other from the inside to keep them from flying open while driving.when you pushed them shut from the outside, they would bounce back open.this also caused constant warning lights/sounds from the dash.ford stated there was a recall, but ours were not covered because my 4 door latches were packaged as a 4 pack whereas the serial numbers for the recalled latches were sold in individual packaging.so therefore, i was not covered due to a loop hole.the doors not shutting properly (ever) caused water to leak in and cause other problems such as the window motor shorting out.i reached out to corporate and customer service and was told they would not pay for the repairs.i paid for the repairs out of pocket because i had to.
Door would not stay closed....updated 09/03/15 updated 11/27/2017
The driver side door latch would not latch.i have read that this is a common failure not only in the focus but in many other ford models many of which have already been recalled. The car was luckily stationary when the failure occurred.
Failed door latch on drivers door.was pulling out and chime sounded indicating door was ajar.tried to close but latch was not engaging.had to drive home while holding the door to prevent it from flying open in traffic.this is my 2nd latch incident in five months.i had the passenger door repaired for the same issue.this should not be happening twice on a car with less than 35,000 miles (or any mileage).ford needs to address this potentially dangerous situation and issue a recall.
I came out of a store and got into my vehicle to drive over to my job in the same shopping center. At the time, my driver side door latched properly but upon getting out of my vehicle at work, 30 seconds later, my door latch malfunctioned and would not latch. In order to leave work that night, i had to tie the door shut with a rope. Thank god my young son was not with me and the car was not in motion at the time. This is a major concern and its only a matter of time before more people have the same problem and get seriously injured. Ford has already had a recall on some other models for this same issue. I strongly believe we have come across yet another model with faulty door latches. I have not had the issue fixed yet due to insufficient funds but will be fixing it soon. Once i do get it fixed i will still fear for my safety, my son's safety, and the safety of any other 2012 ford focus owners. I hope and pray we can resolve this issue quickly before anyone else gets hurt.
The door latch on the drivers side rear door failed. The door now does not latch at all and will swing open while driving i've had to tie the door down to prevent it from swinging open while driving. No damage has been done to the door.
The trunk lid opens while driving.it has happened about 7 times driving at various speeds including highway speeds. I have brought it to the ford dealer to check for problems.no problem is ever found but it continues to happen. Note the only way to normally open the trunk is with the remote. I have tried using the spare key to determine whether it is the remote sending a signal while driving but the problem occurs with both keys. My suspicion is there is some rf signal which is causing this to occur.the latch is fine and ford conformed no issues with the latch.
When making right hand turn on public road, my driver's side rear door swung open and is now inoperable due to it's inability to latch. Door latch assembly (ford part number 219a64) failure at less than 50,000 miles.
Driver door latch failed preventing door fromlatching closed.door could open while vehicle in motion
Driver side rear door latch failed while pulling out of my driveway. The left rear door open light illuminated and the door swung open. Tried to close door but the door will not latch close leaving vehicle non operable. Ford says my vin is not covered in the attached recall notice, although it meets all criteria of notice. Also local ford dealer was not able procure new part because of availability. Customer service just said they were sorry. I now have an inoperable vehicle and by every indication it should be covered under this warranty. Other wise it will cost me over $400.00 to have this fixed if they ever are able to get the part.
Got into my focus as i normally do. Went to pull the door shut and it did not latch. Will not latch whether locked or unlocked. Glad it didn't fly open like i've read this happening to other people. Also glad it did not bounce back and hit my neighbors car. Very upsetting to read ford has had this problem in over a half million of their vehicles.
I entered the vehicle through the drivers side door while it was parked in my driveway, when i went to close the door the door latch did not engage and the door just bounced back open.i contacted my local for dealer who suggested that i tether the door down so that i could drive it to their location.once i arrived at the dealership they proceeded to tell me my car is no longer under warranty and that yes there is a recall on some door latches my car did not qualify.they then proceeded to write up an estimate for the work for a bill totaling more that $450.
Was driving down the street when the drivers door came open and would not shut or latch.
The passenger front door wouldn't close on 5/22/16 when my wife and i were leaving to drive 25 miles east into town from our home in tonopah az. I taped the door up on the same day and we got a ride into town to our bible meeting and then to the store. On 5/24/16 i took our ford focus into jones ford in buckeye az to have their service department look at it. While i waited i went online to see if this issue we had with our door has been an recurring problem with this model and found a story that cbs5az covered back in september of 2015 of many az residents having this same issue and not just in az. These doors on this vehicle can pop open at any given time w/o warning, that's very dangerous and someone can lose their life. Jones ford told me there are currently no recalls or help from ford motor, so i phoned ford motor from my cell right away and contacted their customer service. I was able to make my complaint and i was given care #cas-9558178 and told that a request for financial assistance on my behalf would be put in to pay the $600 bill, but no guarantees and if i paid out of my own pocket to keep the receipt in case ford does do a recall. I drove this dangerous unpredictable car home and took the tape off and rolled the windows up and pushed the passenger front door as close as it would stay. I feel ford should either buy back this dangerous vehicle and let me choose a different product and or make my monthly payment until i can drive this vehicle that's not safe. Why should i make a payment on something i can't drive or better yet, if any dealership who knowingly sold these units to people w/o disclosing these facts regarding the possibility of the doors just popping open w/o warning, they should be forced to buy these vehicles back and give me and other customers our deposit and every monthly payment we've made. Any door can pop open!!!
Take a recallwhen i was drivingdown the road my door just flung open and i have to hold it shut it was in motion
The driver's side rear passenger door will not close. I have to use a piece of wire to hold the door closed so that it will not fly open while i am driving. I noticed the door did not close when i tried to set the alarm. The car had been stationary for about two hours. A customer representative from ford motor company told me that my ford focus was not listed in a previous recall. This does not make sense to me. Why should i have to pay for something that was the fault of the manufacturer?
We were driving home from a family vacation and stopped to get ice cream.when we got back in the car, the passenger door lock was messed up and the door wouldn't stay closed.we were a long ways from home so had to tie the back doors together to keep the door from flying open.the door latch attachment has been recalled on several other ford vehicles but not on the ford fusion.from what i have been reading on-line, there enough complaints about the ford fusion to recall the part for it too.
Driver side rear door will not latch closed. It happened when i arrived home and removed items from the back seat. Have to use seat belt to secure the door closed because the local ford dealer wants to charge over 500 dollars to install a new latch assembly. When i drive the warning light on the instrument panel when come on every few minutes saying the rear door in open. This issue is very unsafe because i have a 19 month old that still has to ride in a car seat in the back.
I have had my passanger door latch replaced a few months ago as it was not shutting ,on saturday the 17 of oct 2015 i was driving home and my door opened while i was drivivg now that drivers door latch is broken ?10/19/20215service advisor states there is a charge of $411.00 i am 5 months pregnant and cant afford that because what are that chanches of two doors being defective , i had to call in to work as i have no transportation my door will not shut .
Driver's side back door opened while vehicle was being driven. Spring forcing latch to secure is evidently broken. Vehicle was going straight at approximately 30 mph.
Door latch...specifically drivers side reardoor.....failed to latch and still will not latch. Came out from my work location and opened door, placed lunch box in back seat, shut door(i thought), got in and started car and warning system advised rear door not shut. Got out and tried to shut door but would not latch any more. Had to tie door with string to keep it from flying open going down the road.
Driver's door latch failed, causing the door to remain unlatched and swing open freely. I had to tie the door shut in order to drive it to the dealer to be repaired. The repair cost me $585.70. Ford has been making cars for over 100 years, literally all of which have had doors. You would think that they would have a solid design for a door latch by now. Luckily this happened to break when the car was parked, but i imagine it could have caused an accident or injury if it had happened while the car was driving. I still have three other doors with presumably the same faulty latch design - how long until those fail as well? i now have to carry a rope in my trunk in case it happens again while i am away from my home.
The contact owns a owns a 2012 ford focus. While driving approximately 30 mph and making a right turn, the driver side door opened independently. The vehicle was taken to an independent mechanic where it was diagnosed that the latch fractured. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.
Rear passenger door on driver side will not latch in the closed position. Required door to be secured with rope from the inside to prevent door from opening while operating vehicle. Vehicle is now susceptible to theft of contents or vehicle itself since door will not secure in a locked position.
Car door won't latch. Swung open at random and will not stay closed. Occurred in motion, backing out of my driveway. Similar recall for different ford vehicles but not the ford focus 2012.
Door latches on the ford focuses have a tendency to break without any warning. I opened my rear left door to deposit something in the backseat, tried to close the door, and i realized it wouldn't shut because the door latch had broken. Luckily, i was parked in a parking lot, but i had to drive the car down to the dealership holding the door closed the entire way because i didn't have any way to wire it shut. It posed a serious safety hazard.
Since march of 2016 i've had to deal with door latch issues. My driver side door failed to stay shut. Luckily it was just sitting in my driveway and quit working overnight. The second occurrence was my rear drive side door flew open when i turned on a city street. Lastly, the rear passenger door swung open while drive down another city street road. Ford refuses to fix unless i pay close to $700 per door out of pocket.
Driving to get the mail.our mail box is at the end of our road about half a mile from the house. There is a drainage ditch that must be crossed parallel too the road that has the mail boxes on it. This is a t intersection. Just before the ditch the car slowed so i pressed the throttle to regain speed and nothing happened i pressed the throttle again and it acted as if it had been floored and did not return. The car sped up and went into the ditch even though i was pushing on the break.it flew out of the ditch and through the mail boxes, taking out three boxes and trapping me in the car with boxes on each side preventing the doors from opening. The car received a lot of body damage and had to go to the shop.
The contact owns a 2012 ford focus. While driving 15 mph and attempting to make a right turn, the front driver side door ajar warning indicator illuminated. The contact attempted to close the door, but it failed to properly close. The vehicle was not diagnosed or repaired. The failure mileage was 60,000.
The contact owns a 2012 ford focus. While driving between 45 and 50 mph, the front passenger leaned against the interior passenger side door and it opened independently without warning. The contact coasted the vehicle over to the side of the road and noticed that the front passenger side door lock failed. The contact drove the vehicle home using a cargo strap to keep the door closed. The contact called krause family ford of woodstock (195 woodstock pkwy, woodstock, ga 30188, (877) 808-3640) and was informed that the vin was not included in nhtsa campaign number: 16v643000 (latches/locks/linkages). The vehicle was not taken to a dealer and was not repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 112,000.
The contact owns a 2012 ford focus. The contact stated that the rear driver and passenger doors failed to latch and open independently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 46,000. The vin was not provided.
The contact owns a 2012 ford focus. The contact stated that the rear driver side door lock system failed. The rear driver side door lock became unlocked and caused the door to open while driving 35 mph. The vehicle was taken to the dealer where it was diagnosed that the door lock needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
The contact owns a 2012 ford focus. While driving 60 mph, the driver side door opened without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 33,000.
The contact owns a 2012 ford focus. The contact stated that the front passenger door opened while driving 65 mph and would not shut. The passenger door warning indicator illuminated. The contact wrapped the seat belt around the door to keep it shut. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The manufacturer was not notified of the issue. The failure mileage was 46,697.
The contact owns a 2012 ford focus. The contact stated that while driving at approximately 15 mph, the passenger side door opened independently. The contact had a passenger that held the door secured meanwhile the vehicle in motion. The vehicle was taken to the dealer where it was diagnosed that the latch mechanism failed and needed replacement. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
On may 18, 2015, when i was pulling out of my work parking lot and turning onto the main street, the passenger front door flew open for no reason.i pulled over and tried to close the door, but it would not latch closed at all.i tried several times and ended up "seat-belting" the door shut.i feel this is an extremely serious safety issue.when i took it to the dealership, i had a pay $100 deductible for this to be fixed, but again, i feel this is a safety issue and deserves due investigation.there was absolutely no reason for the car door to come open when i was driving.as i am writing this complaint on july 31, 2015, my back passenger door did the same thing, except my daughter was in the backseat!! (tracking issue #: 10745475) i sincerely hope consumer affairs looks into why ford focus 2012 car doors are not latching closed!
Drivers door latch failed to latch closed. Parts were unavailable in inventory.we were told that the part was not under factory warranty and no safety recall issued.three weeks later rear door on drivers side failed. Door will not latch closed. Car is at dealer awaiting repairs. We were given the same information, the parts are not under factory warranty.
The contact owns a 2012 ford focus. The contact stated that the driver side door opened independently and failed to shut properly. The dealer stated that the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The vin was not available. The approximate failure mileage was 49,000.
The contact owns a 2012 ford focus. The contact stated that the front driver side door handle and the rear driver side door handle fractured. The vehicle was taken to an independent mechanic to be repaired. The vehicle was repaired; however, the failure recurred. The details of the repairs were unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 54,000.
The contact owns a 2012 ford focus. While driving 40 mph, the front driver and passenger side doors opened independently and failed to close. The contact had to use cords to secure the doors in place. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.
The contact owns a 2012 ford focus. While driving, the vehicle stalled in the middle of the highway and the check engine indicator illuminated. The contact was able to coast the vehicle to the side of the road. When the vehicle was powered off and restarted, the vehicle drove normally. On another occasion, while attempting to drive the vehicle, it failed to start. The vehicle was taken to rogel ford (located at 26167 ms-27, crystal springs, ms 39059, (601) 892-3673) where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. Furthermore, the front driver side door failed to close. The vehicle was taken back to rogel ford where the door was repaired, but not diagnosed. The contact was informed by the dealer that they also reprogrammed the power train module. The contact stated that the fuel gauge would show full when it was supposed to be at half a tank. The manufacturer was notified of the failures and stated that rogel ford repaired the vehicle per nhtsa campaign number: 18v735000 (fuel system, gasoline). No further assistance was offered. The approximate failure mileage was 159,000.
The contact owns a 2012 ford focus. While driving 45 mph, the front driver side door flew open. The contact was unable to securely lock the door. The contact drove home while holding the door. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,900.
The contact owns a 2012 ford focus. While driving 45 mph, the driver side door opened without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 73,000.
The contact owns a 2012 ford focus. While driving various speeds, the transmission began to hesitate in a jerking motion and the vehicle stalled without warning. After waiting ten minutes, the vehicle restarted and resumed normal operation. The vehicle was repaired under the manufacturer's customer satisfaction program where the transmission control module was replaced; however, the transmission continued to exhibit hesitation after the remedy was performed. The contact mentioned that the rear exterior passenger side door failed to unlock until after numerous attempts. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 45,000. Updated 04/08/16*ljthe consumer on a regular basis, while the vehicle was running,passenger had a difficult time exiting the vehicle. The door locks were difficult to unlock. The consumer had to press the door lock repeatedly before they would unlock. The consumer also stated the vehicle would stall at times at intersections. Updated 04/14/16
The contact owns a 2012 ford focus. While driving 60 mph, the driver side door swung open independently and the door ajar warning light illuminated. The failure occurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 130,000.
The contact owns a 2012 ford focus. The contact stated that the driver side door opened without warning while the vehicle was in motion. The contact had to secure the door with bungee cords. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 54,000.
The contact owns a 2012 ford focus. While attempting to park the vehicle, the rear driver side door opened. The driver was able to shut the door by putting a cord on the inside door handle and tie the cord to the seat's headrest. The vehicle was taken to the dealer for further inspection. The manufacturer was notified. The approximate failure mileage was 46,000.
The contact owns a 2012 ford focus. While backing out of the driveway, the driver side door swung open independently and failed to close properly. The door ajar warning light illuminated. The failure occurred constantly. The vehicle was taken to the dealer, but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 104,000.
The contacts owns a 2012 ford focus. While driving approximately 10 mph, the front driver side door unlatched independently without warning. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was repaired. On another occasion, the contact mentioned that the rear liftgate unlatched independently without warning. The vehicle was taken to the dealer where it was diagnosed that the rear liftgate latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 35,000.
2012 ford focus. Consumer writes in regards to trunk lid, wiring and water flowing down rear window *tgwthe consumer stated when the trunk was activated, the lid went from fully closed to fully opened at a high velocity in a very short period of time. The wiring routed to the inside of the trunk lid, was hanging down, and when it rained, water flowed down and through the gaps between the bottom of the window and the top of the trunk lid.
When driver entered vehicle, started it, and began to steer, the silver finish on the right side, top of the steering wheel crossbeam had split and curled up, which caused lacerations across two fingers.the car had been fine on previous use, and had been unused for several days prior to the incident.this appears to be a defect in the finish itself.
We had a problem with ford motor company over our 2012 ford focus . As background, while my wife was driving 40 mph on a straight road the car steering locked and pulled her into a curb causing a broken wheel, rim, and tie rod (estimated at $1500 to repair by bob tomes ford in mckinney texas).after the car setting at the dealership waiting for word from ford's corporate office for seven weeks we just found out they are not taking responsibility for this issue. It's pretty incredible to me that it took ford seven weeks to respond while i made two car payments and paid for insurance throughout that time without a car.we had found through research on the web that many people are reporting steering problems on the 2012 ford's focus.for your information we do not feel safe with this car and are asking bob tomes ford to help us resolve the issue locally since ford has not offered any help.
Upon accelerating the car vibrates and hesitates.i was almost hit entering an interstate due to this hesitation.it "feels" like it is slipping. I did return it to the place of purchase and they sent it to a ford dealership.the used car lot indicated that ford did a computer reset.it seemed better for a short bit, long enough for the computer to "relearn" driving habits and it began again, only worse this time.
The trunk lid is out of alignmentthe vehicle shudders at accelerationmajor suspension work required do to engineering and productionengine shudders and clunks when shutting offrough idle and engine misses.problems are inconsistent .
The contact owns a 2012 ford focus. The contact stated that the tires had worn prematurely. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 50,000.
When driving home i heard a loud pop noise, the steering became hard to control and when i made a slow right hand turn the right front tire fell off the car. Apple ford is trying to tell me i hit something. I would know if i hit something and for me to hit something thatlarge i would have seen it, if there was a large pot hole i would have seen it... There is no body damage to the front end bumper of my car.. I just had the transmission replaced in this car, the sync module had to be replace since i had it.. The tow truck driver that picked up my car even said he had just picked up a 2013 ford fusion that had the exact same problem.. And the dealerships are telling people they are hitting something!!!!!
Air compression inside has always had air come inside the car never being sealed. Car engine overheats when they use their own products. Tire fault, they claim they couldn't see it, but if they really do diagnostic test as they charge, then they should see all the codes that come up on faults.ford knows they have had issues with the cars but when you take car in they claim they can't see it, claims to do a diagnostic test, which they don't.ask about the results they claim there is no diagnostic test for it, but yet they scam with warranty and yourself. Doors leak they say it's normal but it brings mold inside the car. I start it up to keep the battery going and to find someone honest who won't cheat you, cuz the dealerships are scamming folks. Same thing numerous times so i used the last date.
Since the purchase of the vehicle, the transmission rattles, shakes, loud bang, stutters. I took it to buena park ford where i purchased it from, they said it's adaptive learning and will be ok after 2000mi. Still had issues took it to my local cerritos ford dealer, they could not fault a defect. Took it back to cerritos ford, they replaced the clutch assembly, was a little better but got worse after driving a few thousand mi. I took it back to the dealer, they confirmed defect and did resets of the transmission and stated good for now. Again a little better but slowly now worse than ever. I took it back to cerritos ford today, the service rep would not even listen to me, just kept saying it's normal, he did not even want to check and confirm my complaint, just kept saying they are educating their customers on the focus and fiesta's transmission. I told him it's not normal and safe, to just at least look into my complaint put it in writing if you thing it's normal. Each of the last four times they did confirmed and tried to fix the defect. I am worried as the car was for my daughter who will be driving in a few months. I find it very unsafe as it stutters jerks and does different things and you can't determine what it will do next. They replaced the left strut was ok for a few weeks, then i took it back and they replaced the right front strut. I told the rep it's really loud now enough for him to clearly hear it. He tried to tell me the noise is part of the transmission and it's normal. I explained to him it's over bumps and to at least test drive it. He said he is trying to help me and does not want me to have the car not available to me for use. I told him i don't care how long it takes i just need the car fixed. Today is mon which i did make an appointment for, he said he will call me on fri. I think i am just being played around and the car is a lemon. Please help.
I purchased the car used with 25,000 miles, shortly after the car began shuddering very badly and did not accelerate correctly. The problem progressed to a loud metal grinding noise, the clutch was deemed to be bad and replaced. Six months after the clutch failed again and was replaced and now a year later the clutch needs to be replaced again, making it the fourth clutch for a car with under 70,000 miles. Ford has extended the warranty so it is covered however the part is on back order for 4-6 weeks. Ford does not offer a replacement vehicle during this time. I do not feel safe driving this car with the transmission not working properly. This car also had the steering and suspension repaired within the first year of ownership.
We had to have the front suspension repaired 3 times in the first 5,000 miles. There was a major knocking sound and you could feel movement in the steering wheel when the car was transistioning over a speed bump or into a driveway. Right after this was fixed, after the third replacement of the same parts, the transmission had to be repaired 4 times, 3 times the clutch pack failed which happened regularly every 10,000-12,500 miles. The car would jerk violently during start of moving and then the clutch would slip while driving at speed.the clutch pack was replaced 3 times. The last time the transmission just failed to shift into any gear, forward or reverse, this happened while the car was moving in a parking lot.we are afraid this will happen driving on the street, through an intersection, getting onor driving on a freeway.the dealer looked at it, they said the onboard computer showed a failure code, they reset the code and then stated there was no porblem.when asked why the part that the failure code said was bad was not replaced the dealer stated that there was no problem and just drive the car.if it fails again have the car towed in and they will check again.
Purchased new and within 40,000 miles the clutch has failed two times and the transmission module has failed once and has had to be reprogrammed twice.the suspension makes loud noises on the front end whenever you hit any bump.i feel unsafe driving this car because it can lose the ability to accelerate at any time without warning.
My 2012 ford focus sel has turned off completely while driving multiple times on the highway and freeway, i have been stranded multiple times during the day and night due to it shutting off randomly. I have been stranded in parking lots multiple times due to the car not allowing me to go in reverse. I have replaced the car battery multiple times! my gas cap has popped off while putting in gas, i have faulty windshield nozzles washing system no longer spray water, i have a faulty back light i have replaced the bulbs multiple times every few months. The heating and air conditioner will sometimes work. The color lighting in the car no longer works, on the sun visor the mirror cover has popped off on its own. The cause of all these problems are unknown i believe the car was entirely built poorly with no thought process what so ever. I have never driven a car with so many problems let alone such a dangerous deadly car. These issues continue till this day and i am still stuck paying for a car that is completely not worth my money or my life.
I started engine today and got notification that "steering assist" needs attention. I just recently took my car to dealer for recalls on door latches, windshield wiper motor, and transmission. They kept it 2 weeks and i had to pay $393.00 for repair of broken motor mount and wiring diagnostic because linkage to computer failed due to short. I have attached the dealer invoice for these services. On seeing problem with power steering assist i looked on internet and see that ford has issued recalls for motor mounts,steering assist problems, and faulty wiring issues on other ford models but not for the focus. I have not received recall info for the motor mount, steering assist problem, or wiring issues for my focus. Should they not be required to do so if they have issued recalls for other ford products with the same issues?
I bought the car in 2012. It has not run properly since that year. We took it in for computer flashes and the recalls each time they asked and several times more because the lurching, shuddering, and delayed acceleration would always come back. I had to readjust how i drove the ford focus compared to any other car knowing that it sometimes stuck or delayed in acceleration. It also would sometimes jolt forward. It rolls back once at a stop sometimes while the car is running. I would have to adjust how far ahead i pulled from people in lines to make sure they had enough space between parking or in line so i didn't roll back and hit them.my car died in the middle of the road on way to get gas back in 2017. We took it in to get looked at and cost hundreds of dollars to fix a fuel tank that suctioned in on itself. We found out a year later there was a recall for that same issue. It was supposed to fix the fuel gauge reading issues too but even after being "fixed" it still never read right. I could never tell what the actual contents of my fuel levels were which is dangerous especially on long road trips. The struts started to leak and go bad well before they should have. This car is totally unsafe between the constant transmission/computer issues, the fuel tank system, door latch recalls (2 of them). We had to have the radiator replaced because one of the ford service centers screwed something up when they did the clutch recall. It broke down while driving the day after the clutch replacement and was overheating. They admitted their fault and replaced it for free thankfully but why did they have to be in there in the first place? ford needs to finally recall all of these vehicles and make it right. My family has been lifelong ford vehicle owners and i'm about at the end of my rope with this car.
I purchased a 2012 ford focus at my local dealership (5 miles on it); brand new.within 6 months i had it in the shop 2 times.at the time my husband was an employee of that dealership and they gave him the run around. Indicating all they had to do was reset the computer.supposedly they reset the computer twice however it never fixed the problem. Once it was diagnosed on the 3rd attempt at the local dealership that it needed "parts" i was given the run around by that dealership.after contacting ford motor company on several attempts i finally received a response.i had to beg ford for a rental car so that i had transportation for the week that the dealership had my car.once the vehicle was fixed and i picked it up; i noticed a really rough idle.after dealing with this forthis for several months; the dealership had me bring it back in and had it for another week to fix the idle problem.as of today; it is still not running right. I am taking it back in on friday to have it looked at once again as the entire front of the car shakes and the dealership indicated it "sounds like the transmission."not only does it shake and rattle; it clicks at times and jerks/shudders forward. I have on numerous occasions contacted ford motor company and have asked everything from buying the vehicle back and once and for all fixing the problem and get nothing but the run around. Today i my vehicle was taken back into the dealership and i was told that it needs another new clutch and they are backordered.your agency needs to do something about these fords and the ford motor company before it causes a fatality.the way the car lurches forward and shudders; this could cause an accident or someone could get hit by this.please help ford owners !!recall these vehicles.
2012 ford focus se 65k miles: automatic transmission stops suddenly loosing power and can cause an accident when you go on the highway or on busy street.shift gearget lost and speed, velocity and acceleration decrease.wheel bearings make a lot of noise on the rear tires like if they going to fly out of the car.radiator have a hair line crack so is leaking coolant.note: the car is well maintained and have all maintenance made on time. No abusive driving. What happen ford???😡 no quality at all!!!
I purchased this ford on sept 22, 12... It had 83 miles on it.. I am the only owner. Since then its been in the dealer for service over 10 times.i am on my (3)third clutch system to stop the shutter and loud noises it makes. The last clutch was installed on sept 23, 14. And after a week its back to its same jerking/shutters and the noise is loud when you make turns. Its really nice when i try to get a buyer to test drive it. I pray it does not make a noise during the test drive.and, the front shock suspension made crunching noises at low speeds on un-even road surface. (like driving in and out of drive way and in parking lots). And, the way to fix the front suspension.... The ford service tighten the front end down. And. Believe me you feel every impact of the bumps. Ford put out a paper that the service people gave us the 1st time we when it. The car needs to learn your driving patterns. And the most resent one is the car might drive like a manual/standard car- with jerks.. And make noise. This is the transmission.this would be nice to have this info. Handed to me before i purchased the auto and then i could make a good choice is this purchase. But the information was given to me when i had issues with the ford.any, buyer read other drivers comments. And, if you really like to buy the ford focus. Get the manual one. It has no.... Issues because you shifting manual transmission. And not have the issues with this auto clutch. And, the 2013 to 2014 have the same issues as the 2012. Ford just can't get the problems fixed or they don't want to correct the issues on the focus..
I purchased a 2012 ford focus less than a year ago and have had trouble ever since. I have had my car in repaired once for the transmission issues accelerating and coasting. My car is shaking and hesitating with any type of acceleration. The car is making a clunking noise when driving, turning corners and braking. I am beyond disappointed with the quality of the 2012 focus. I dropped my car off at the dealer and wanted it looked asap. I also contacted ford directly about my concerns, they informed me about the dual clutch transmission as a reason for the drive (an excuse i have heard numerous times from the dealer). After a couple days the service department called to let me know they had looked it over and everything seemed fine. They later test drove it and he informed me that everything looks great and that the way my car is driving is just the way these focus' drive due to the double clutch transmission. He informed me that it tends to drive the way i was describing if people have a "light foot", if i would drive with a "heavier foot" or "accelerate faster" it most likely wouldn't have these issues. When i brought up the instance where the car shook and made a large clunk when i turned it off, he stated that it was probably a "fluke". It is very discouraging that i am told that this is just how the focus vehicles are going to be. I emailed ford about the results and have not heard back. I picked up my car and it still drives jerky and the clunking noise is even louder. I dropped it off with 40,618 miles and picked it up with 40,630 miles. I think it is frustrating that it is deemed as a standard drive with a 12 mile trip. I am disappointed that i am expected to hit the gas harder to hopefully have a somewhat less jerky drive... Not sure how to do that in parking lots and neighborhoods. I do not feel that i have a safe quality vehicle and don't know what to do next.
Threads on the outer tie rod end stripped on the driver side. Tie rod end came off while i was driving! called several local parts departments and funny thing is they report that's the usual side that is affected. Every store in a 20 mile radius had right tie rods but no left.
Vehicle vibrates on road at highway and non-highway road as well. Feels like front-end will fall off. Clunking and vibration from front-end. Multiple service attempts from ford dealers and multiple front suspension service repairs; however, problem remains. Test drove 3 brand new same vehicles at dealerships and all do the same.
Having problems with steering assist.it locks up staring will.and turn off vehicle sensor warning goes away dry for a while sensor warning comes back locks up staring will. I have not droving on the highway . It will lock up still can't find a recall one this problem it comes up when i drive
Excessive shuddering/shaking upon acceleration, vehicle does not seem to have any power. On 8/28 i was stopped atlight in drive and vehicle would not move, after changing gears i finally was able to drive it, a short time later vehicle would not move again in drive but the engine light came on, on the way to the dealership vehicle lost power and would only go 15 mph crawled to the dealer with emergency flashers. Dealer had the vehicle for 5 days and completed the software update program 15b22, since receiving the vehicle back i am still experiencing low power and shuddering. Have been rear ended tapped once because it doesn't have any power, very concerned to drive vehicle to to loss of power and excessive shuddering. Contacted ford customer care and they did not have a sense of any long term fix to this issue nor does the dealership. Dealer states they are slammed with these vehicles every day.
2012 focus s a majority of the time from a stop vehicle starts jerking and i don't own a stick shift. Also as it's jerking the rpms go really high as if i need to shift idk but also every time i put it in park it rolls about quarter-incput it in park it rolls about a half an inch or more then i hear a click well it's more like a tin can sound i hate it i hope it's not my transmission
This is an ongoing problem!!!! my vehicle vibrates when trying to accelerate from a complete stop. It hesitates and does not want to accelerate and it appears to not want to shift gears. Does the same thing at low speeds as well.when pulling of from a stop position sounds like a rattling or something making a cranking noise. Also car stalls at times. Taking off from stop sign car stalls when gas is pressed. My car rolls back when taking off from an incline and a flat surface.
Transmission shudders had it fixed twice front end want stay lined up have purchase three set oftires eating my tiers up had it lined up three times sick of this car it a lemon.
I bought the 2012 ford focus sel on november 18th 2011 and first recall was jan 02 2012they reprogrammed the transmission and there was a 2nd recall andthe reprogrammed the transmission again but im still having hesitation on startups and loses power as well but hasn't stalled yet but i thought few times it will stall out but it didn't. I hope ford can fix the hesitation of this vehicle but if not then i will never buy a ford again. Also the suspension is very hard on bumps. Feels like there is no shocks on the car. Very disappointed on my front windshield. Cracked when i only had 15,000 miles on the car.
My vehicle lost all power in regards to acceleration and deceleration on the freeway at the speed of around 40-45 mph. I had to coast over two lanes and almost got rear-ended. The rpm would rev up but no power. Restarted car and problem went away. Next day had tcm flashed as part of recall. Two days later had the same issue only going 60-65 on freeway. Transmission went haywire and had to coast over and almost got rear-ended again. This time car wouldn't restart for about 2 min. No power. Engine revving and complete loss of power twice and i feel this car is a major accident waiting to happen. I do not feel safe while driving not knowing why my car is losing power even after the so called software fix.
Driving a 2012 ford focusavis rental at approximately 5 mph in a lowe's parking lot. I turned to park the vehicle and the sidewall of the left front tire, a continental -conti 215/55/16-conti pro, brushed the concrete curbing and the sidewall blew. The tire could not be repaired, had to be replaced.avis wants $200+ to replace a tire that seems to have a serious sidewall problem; a tire that should not have been installed on a rental in the first place.
I purchased a brand new 2012 ford focus on 2/20/2013.on sunday, april 21, 2013, while it was sitting parked in my drive way, i noticed that the front passenger tire had a rather sizeable "bubble" in the sidewall.fearing that it could burst, i decided that my best course of action was to slowly drive it to the dealership i purchased it at which is only about 5 miles from my home.once they looked at it on monday, they informed me that i must have hit something and the tire needed to be replaced and it would cost me $200.i would have had to hit something pretty good to cause the damage that this tire had.also the tire was not scraped in any way.upon looking at some forums on line i noticed a few that indicated the exact problem occur with the tires on their ford focus with the continental 215/55r16tire.the dealer, beau townsend ford in vandalia, ohio refuses to consider the possibility that these tires could be defective.if this is a problem, i am concerned that crashes could occur resulting in serious injury or death.i also contacted ford motor co to express my concern, and they too are unwilling to accept any responsibility.i hope that someone will at least take the time to investigate if this is a safety problem that needs attention.
In june 2012, my daughter was driving and her front passenger tire exploded. This was the 3rd set of new tires we had placed on this vehicle (by 30,000 miles - averaging 10,000 miles per set of tires). Then in july 2012, she was driving home and started to skid. She was not able to recover from the skid and hit a tree head-on. The front of her car was destroyed. The tree centered her car and the front end looked like a volkswagen bug. The air bags did not deploy. We had this vehicle into the dealership 3 times for problems with the front end. Each time they said they could not find anything wrong with it. However, the driver and passengers could feel the car sway when riding it in. The vehicle was totaled by the insurance company ($17,000 check sent to ford) and we still owe $1700 that we have agreed to pay to ford to keep from ruining our credit. Thank god she was wearing a seat belt that actually worked -otherwise we would have had to plan our daughters funeral. We purchased this car because it was advertised as being a very safe car with the interior wrapped in air bags. Wrapping the interior with air bags does not help if they do not work. I have been buying ford automobiles for 30 years but, right now i am wondering how safe my ford f-150 is. We are now considering hiring an attorney.
When making a left turn from a main road onto a side street i encounter massive grinding noises coming from what sounded like my left front tire area.i thought maybe it was my imagination.from then on there is intermittent noises coming from that area (sounds like plastic rubbing on something)i took it to the dealership on sat, 7/14 they did a visual safety exam and found nothing wrong but they did rotate my tires just in case.i am also experiencing a grinding noise when pressing on the gas from about 0-20 mph (going straight) (sounds separate from the grinding issues under the tire, but i am unsure if this is related.i am scheduled to take the car back to the dealership on 7/19 to see if they can find a problem.very frustrating as this car is just over 6 months old!
I purchased a basic ford focus in 02/2012, the car has no ability to turn off the traction control system. This caused me to become stuck in about 2 to 3 inches of snow and subsequently caused me to have my rear bumper damaged when i was pulled out by a good samaritan. I think that this a sever safety issue. I think ford should have to provide the ability to turn off the traction control system. I could disable it by removing the abs fuses, but the i lose my abs system. For a car that cost $17,300 i shouldn't have to not drive my car every time i get 2-3 inches of snow. I called ford , they thanked me for my input but insisted there was nothing they could do.
The traction control in the vehicle operates in an unsafe manner in snowy road conditions.when climbing a slight grade in snow, the traction control continually reduces engine power to the point that the vehicle will no longer move forward.as the vehicle slows to a stop while modulating the accelerator, the engine will not rev above 1500rpm without the traction control cutting off power.controlled and sustained forward momentum is required for safe driving in snowy conditions.that is not possible when traversing typical roadway inclines in snowy weather with the traction control engaged.additionally, it takes no fewer than seven inputs from the driver to engage or disengage the traction control system; something that must be done frequently in this vehicle to keep it moving safely in snow.this creates undue driver distraction in already demanding driving conditions.a manufacturer retrofit of a simple on/off switch for the traction control system, as installed in most contemporary vehicles, should be the minimum remedy.
After about 30-45 mins of driving the car will begin to shudder going from 1st to 2nd gear.it occurs most noticeably driving from a stop.i have brought my car in numerous times and have been told numerous excuses.at this time it is getting annoying, however it becomes a concern when turning onto roads because it does not produce any power during this time.its only a matter of time before a accident occurs because of this issue. There needs to be a recall on the transmission on the 2012 ford focus.updated 03/25/14*ljalso, an oil leak was found, the vehicle would shudder in reverse and it felt as though the traction control was engaging.
I have a 2012 ford focus sel with 30k miles. The traction control on this vehicle in snow is horrible! when the car is in light snow the traction control kicks on and the car loses power.. I have gotten stuck in the middle of the road because the wheels will not move! i have to go and turn off the tc in the settingsjust to get power.. This is not safe at all!!!
Radio randomly screeches at a very high frequency.sounds like a gun shot at first then ear piercing screeching.even does it when the car is off.seems to multiple complaints regarding this on this particular vehicle.there is no warning when this occurs and it does not do it every day.major safety hazard when you are driving down the road and this noise comes out of nowhere.when you shut the car off the noise continues.even continues after removing the key and locking the doors.
While driving the car, i noticed that the car was shifting odd.there was no power in the low gears.shifting from 1st to 2nd was very harsh.when i brought it to ford they said i needed a new clutch.i bought the car with 30000 miles on it and was surprised by this.it was replaced under warranty.then in september of 2014 i started having the same issues.during that time i had put on 40000 or so.brought it back to ford and they said it was a part that was "recalled".i had the seals and everything else replaced under the 14m01 recall.this included a new clutch again.now it is may 2015, i have driven the car about 20000 or so from the last time i had any work done and all of the symptoms of my last to repairs are back.i need another new clutch (this will be the 4th in the car).considering all of my driving is on the highway this not good.it is a safety concern.
Takata recall. I have a 2012 ford focus that i bought about 2 years ago from someone on craigslist. It's my first car and has been the most amazing first car i could've asked for, when i first purchased it i had gotten a letter in the mail regarding my ford and it told me to bring it into ford because there was a recall on my transmission. So i brought it in to capistrano ford turtle click, they told me to come back after the 4 day weekend because i probably didn't want my car sitting in the shop all weekend for such a minor problem. So i asked if my car was going to be fine for me to still drive in or should i just let it be until they could work on it. The man told me that my car would be fine and just bring it in after the weekend. I also called as soon as i was leaving the dealership and made an appt and also got it verified that my car would be fine to drive in until my appt. Funny thing the next day my gf and i we're driving and i stopped at a red light and it turned green went to hit the gas and my car just died. Didn't even feel like it turned off or anything and then it showed my car was not registering that it was in drive. So i call ford and they had me tow the car to them and they said there had been a recall on the transmission something and they fixed it for me. So she was running so good and about 8 months down the line the same kind of problem with my transmission is happening except now i get in my car and will go to turn the key and it won't turn over, i have to let it ding 4 times and then it'll start. Very odd? i then will start driving and when it goes to shift into second gear it does a gnarly stall and it's almost like it can't catch the gears and it's been telling me "transmission too hot pull over safely" and then it just pulls itself out of gear and i kinda just coast into a spot. So i told ford about it all and now they can't fix my car beca
My wife was driving the vehicle on the freeway. She had opened and closed the sunroof about an hour before the incident. There was a loud popping/banging noise and the sunroof shattered. Glass shards covered the inside of the car, some of them were sharp. When she parked the vehicle the glass was bent out and not down. There was no known impact of any object with the sunroof, it appears to have exploded due to a defect.
Started car and dash light indicated the following message, "transmission malfunction. Service now"like many others i have seen online.it also states engine needs service
Driver's door flew open almost hitting oncoming truck while driving my daughter to school. Ford dealer could not guarantee same day fix, local mechanic had to order part, entire door mechanism plus labor $450 and one missed day of work.
The latch for the drivers door is damaged it happened suddenly in my focus 2012 hatchback.
I have had transmission problems from day one.the car studded and stop from time to time.i almost got into an accident with my daughter when the car suddenly stopped on me because of faulty transmission.the radiator also went out.the steering gear locked up on me while i was driving and i almost had an accident with my kids in the car.
When i make a stop and try to move the vehicle, i feel vibrations, lost of power. I did not know that ford recalled the vehicle to solve the problem. I just called but ford refuse to fix. The agent to whom i spoke, said that the mileage is above 100 000 miles. The current mileage is 173 000 miles buti have been driving with this problem for long time.
Engine temperature sensor malfunctions and says engine is overheating when it is in fact not as well as when it is.
My car is shutting off when i stop the car
I was driving home from work ,and the driver door latch failed. The door came open while the vehicle was in motion, and nearly caused an accident. The vehicle currently has about 49,000 miles on it. All schedule maintenance is up to date.
I'm stillmaking paymentson my 2012 ford focusse. 3 days after buying it the check enginelight came on said catalyst coverter is plugged up. Now the transmissionis missing up. It has never one time passed the emissions controltest since owning it. There isn't a day that goes by that this car hasn't throw me a different code from the check enginelight. Igot screwed. The car isn't safe to driveidk how many time my daughterand i have almost got hit because of the car not moving when giving the gas too it. I took it to the ford dealershipto get all my recalls done and they only did 1 recall and that was the tcm. They said that would fix the transmissionproblem im having. What lies
At 73,000 miles error code in dash read steering assist malfunction service needed. It is very difficult to steer my car. At 76,000 miles error code read engine too hot, stop safely and wait 8 minutes. Car shudders and high revs at low speeds and very loud engine noise. I hope that ford recalls these issues soon!!!
Drivers door latch disengaged while driving and now does not lock.
My driver door will not close and i took it to ford they said it is the latch that broke told me they could not fix it as a recall but ford fiesta is being recalled for the same part . Told me i could pay 450 bucks to fix it for a part that is being recalled on a different car but it's the same piece.. I have been driving with bungy cords attached to my door ...if i had something to do with this i could understand but i didn't it is a piece on there car that broke and they need to fix it...my transmission was a recall they fixed that and it continues to do the same thing as before
Took my vehicle in for the recall on the door latches and they said everything was good and when l check the vin on the nhtsa it states that recall incomplete.also ford had a recall my ford focus in my 2012 year about the evap l have had code p0456 in relation to p0456 evaporative emissions system - small leak detected.ford supposely did a recall on this and supposely did work on my vehicle before l owned it, now it has same issue so l believe it was never changed out? i believe that recall was back in 2016 or 2017 or 2018?
The front driver-side door latch will not engage. I made sure the latch is not closed shut before closing the door. The door latch bar attached to the car goes inside the open latch seamlessly, however the latch will not hold. The only workaround i have found is to hold the door closed, lock the car, then push the door open and shut it again. Only then will the latch engage. When this first happened, the vehicle was in motion. I was driving from a restaurant and the "door ajar" light came on, the vehicle map said it was my driver side door. I tried to close it while driving on the highway, no luck, until i came across the workaround mentioned previously.
The vehicle has had repeated issues over the past 7 years of ownership. The vehicle has shuddered upon acceleration for many years. A transmission recall supposedly fixed the problem, however, the vehicle has continued to shudder and also struggled going uphill. I took the vehicle into the local ford dealership, as it was becoming difficult to drive safely. The vehicle would not accelerate when going up even a moderate incline and would begin to shudder and "rev up". I was traveling on the highway up an incline when the vehicle struggled to accelerate, began shuddering, and the engine became loud. I had to move over into the far right lane and slowly make my way up the incline traveling well below the posted speed limit. The ford dealership determined that it was the clutch that needed replaced. When i questioned if this was related to all of the other shuddering problems and transmission problems i have had over the years, i was told that this was not associated with that and told that i would be responsible for paying the full amount of the repairs. A secondary auto shop suggested that i reach out to the ford dealership, as they believed that the need for the clutch replacement and problems could easily be related to previous transmission issues. The ford corporation was contacted and refused to do anything about the situation, other than documenting the incident in my file.
Check engine light is on and it was said that the cataylic converter needs to be replaced.
The back door on the drivers side the outside handle on the back door is broken an the door wont shut. The outside handle to the door is not broken. On the inside of the door. After i took the door paniel of were the window go up and down. The tracker that lets the window down bye the latch were open the a peace of the white plastic handle is broken right bye the children's safty latches on the door.ms. Virginia haltom
While driving down a residential road, the driver's side door opened. I stopped the vehicle and attempted to shut the door. The door opened without pulling the handle. Now the door no longer closes and must be held shut at all times by the driver.
Shutters/ grinding noise/ tugs and jolts at low speeds and up hills. When in bumper to bumper traffic message on dash, overheating transmission pull over wait 8 minutes.
This is the second time in 2 months that i've had problems with this car's transmission. Not only does it stutter when shifting and take time to accelerate, but now the transmission is not working. In april, the car completely stopped accelerating, almost resulting in a crash on the highway. The dealership diagnosed it as a transmission censor and cost was paid out of pocket. This time, the car began jerking and the transmission light flashed. I drove the car home and because of the violent jerking almost wrecked on several occasions. I am taking it to the dealership for repairs today. Considering this car is only 3 years old, it should not be having any of these problems and i consider it unreliable and a hazard to my family and other drivers on the road.
The drivers side door came unlatched while driving, would not close.
I had bought this car a little over a week ago and it has shown zero issues until yesterday june 17 2021, i was driving home when the car forced its self into neutral and the screen said transmission malfunction service now. Iā€™ve called ford and talked to them about the 14m02 recall/ campaign that was posted for this car and they said theyā€™re unable to do anything because itā€™s out of the required parameters. I spent all my savings on this vehicle and now am out of a ride for work and i canā€™t even have a problem i didnā€™t create fixed? when they knew it was an issue.
As i was driving the car it stalled and would not restart.this has happened several times.the last time it happened i was driving down my drive way and it stalled. It would not start and it sat in my driveway for several days.i finally got it to the ford dealership.they said that nothing was wrong with the car.
Ever since i have owned this car since may 2012 it has shuddered when driving, stalled while driving, and shakes and does not increase speed when the accelerator is stepped on.the car now does not even start when it is turned on, despite the battery being good.car was towed into dealership several times and they supposedly fixed it.did several repairs to it but to this date it still shudders and stalls while driving.the latest repair they did was to fix the alternator...we will see....have come to the conclusion this model has several defects and would term it as a lemon.it barely has 60,000 miles on it and a car this new should not be having these issues as they are safety issues and i fear for me and my childrens lives and safety as this car does not function safely and stalls when we are driving!when i expressed my concerns to ford over these issues they took no action except to tape record my complaints...they do not care about these safey issues....the car has been in the dealership service center four times in the last four months....the last repair bill cost me $650....but i have no faith that they (ford) have fixed the problems.....i am fearful to drive this car but i am a single mother and cannot afford to trade the car in for another as the ford sales person told me no bank would loan me money on another car as i owed too much on this lemon that ford has sold me....ford was of no help and does not care....i told them that it would take someone dying in a car crash from these defects in order for ford to do something about these issues.....these issues happen while the car is in motion and when it is sitting still...the car will not start and has to be towed into the repair shop...
On 10/15/15 my car stalled and completely pulled back , died down to almost a halt then kicked into gear again , like a pull and let go motion.out of nowhere, this gave me a scare since i was driving and could have been rear ended because of this complete stall in the middle of the road on n.e. 163rd street north miami beach towards biscayne blvd.engine light went on and a screen message showed upasking me to service transmission now!i have had to park car until i figure what to do?this car has turned out to be aproblem for me, first with the back driver side door latch where door just flew open while driving, (that's a different claim i have placed with nhtsa).i can't afford to keep fixing these problems appearing to this ford focus.radio also went dead with a super loud disrupting pop sound and loud static electrical noises which could not be controlled by lowering volume or turning off radio , this loud pop sound startled me also while driving on turnpike from davie towards north miami beach.would like to get ford motor to recognize that my ford focus 2012 is a lemon, if not the right term then it's a product of shoddy parts used to construct this car.
Car suddenly loses all power while driving down the road and completely shuts down, loses all power for about 15 min to hour and the will suddenly start up again
My recently purchased 2012 ford focus with'19,000 miles' just cost me 1,437.14 to replace the clutch!!! this is due to a ford manufacturing mistake this should never happen on an automatic drive vehicle with less than 20,000 miles on the vehicle!!!????i will never by another ford vehicle again. I will tell everyone in earshot if me a that evens mentions considering buying a ford to not under any circumstances but that brand. Ford has the worst customer service ratings ever! i highly recommend doing there research before even waiting there time to go to a ford dealership!! biggest rip off car company by far!! thus problem never should have happened and ford should of stepped up and done the rite thing by its customers!! never again!! i will be telling everyone what a rip off you people are!! how do you sleep at night knowing that people's lives are in danger driving this vehicle!!
I almost got into a car accident due to the deafening noises coming out from the speakers while i was driving. It sounded like firecracker going off next to my ears. I was startled and trying to get off the freeway to fix the problem. Due to the distraction from the noises, neither did i flick the turning signal nor did i hear the honking from the vehiclesbehind me. Dealer unable to fix the problem, and asking for $783 to replace the radio. There are lot similar complaints like this, they need to make a recall on all digital signal processor module.
Driver door latch failed preventing door fromlatching closed.door could open while vehicle in motion
I have an automatic transmission.driving down the road the transmission feels as though it just goes into neutral as if it were a manual.it's like driving a manual & kicking it out of gear while your foot is on the gas pedal.this cause the rpm's rise all the while the car is in neutral.the one thing i found to get it back on track is to tap the brake.this will make it go back into gear.it has been doing this for a couple of years but it seems to be getting worse and more frequent.
In august 2012 i went to close my drivers door and it would not latch closed. The safety latch had broken in the open position and my door would not close at all. I called the ford dealer and they replaced the latch under the warranty. Then on february 27 2016 my daughter went to close the front passenger door, and the door would not latch shut. I had to tie the door closed with ropes to hold the door closed. Both times the car was parked. But again it was the door safety latch that failed and broke in the open position. 50% of the door latches on this car have now failed. I know there's an investigation ongoing about the door latches from ford, and that my car is not part of the recall. Today, march 1 2016 ford diagnosed the problem as a faulty door latch. They have yet to decided if they will cover the cost of the replacement part and labor. It's my personal belief that the remaining 2 latches on the rear doors will fail in time. It's my belief that ford needs to replace all 4 safety door latches.
I reported about a vehicle safety complain/recall like 2-3mos from now but it's been a while since it's like no reply or actions coming from you because i just wanna know if for some reasons it's already available for my car for a recall or something in your system or i still have to wait for it? i have a car that i believe a latchkey/locked in the driver's seat is broke because whenever i'm driving from 30-50 mph it's keep on opening the door and esp. When turning that's why i put some duct tape on it just to prevent from opening by itself. I just hope you can do immediate action for this kind of matter. Thank you very much and hope to hear from you soon!
The driver's door is keep on opening while in motion so i have to really hold on tight with the door while driving. I think because the latchkey/lock broke or something... I've already go to ford for this one but they said it's not on their recall list...
Car stopped completely while driving on a city street. Low fuel light did not come on. Fuel gauge was showing close to empty but not all the way. Check engine light was not on. When started at garage the low fuel light came on, but would not stay running after multiple tries. I think, and the mechanic agreed, that the fuel gauge sensor is defective. I feel unsafe now when driving for extended lengths of time, and am very concerned that this might happen when on a highway at higher speeds. If the vehicle stops in traffic this could cause a serious accident or fatality.
I was driving my 2012 ford focus and then it started to not shift when i was on a busy road with the speed limit 50 mph and going up hill. When the car stopped shifting i only went 20 mph or less. The car only has 64,500 miles and the mechanic says it's a bad clutch and computer. There's no reason for a car with that many miles to break down like that even if it's 9 years old. There's a flaw in the design of the transmission and everyone is letting ford get away with it. I don't have the money to do this, doesn't ford make enough money. They should've at least gave me the warranty for it.
My car is a ford focus 2012 i was in the highway and i couldn'taccelerate . I lost speed while i was in thehighway .my car was fine all week i ran without any problem no light appear at the dashboard .when i couldn't accelarate in the highwaya message appear for the first time transmission malfuction.
While driving in town, the car started to shutter and wouldn't advance out of first gear. We were turning a corner. Shudder, transmission service light came on.
Transmission shutters, and driver door opens up while driving.17 year old son drives this car worried about his safety. Screen shot this document! !!!
Ive had issues with the steering wheel since i 1st got the car. In the beginning it would like a couple minutes and then be fine. I noticed it when it was super cold or even just kind of cold. There have been a couple of times when the weather was fine and the steering was still very hard to turn. Id have issues in the morning by the time i left the parking lot it was fine and when i got in my car after work the same thing (with in a few minutes was fine). I've taken my car in many times but they could never figure out an issue. Now its 2020 and its been "out" since thursday today is monday and i just had it towed to the car dealer ship. Every time this issues occurred my car was in part i never got a warning message until today. Ive always been at home or at work wheremy car has sat for a few hours
When i come to a stop....and then have to start up again...the car doesn't pick up the speed.it stutters and will not get moving for a bit. And then it does.sometimes scary as i am turing into on coming traffic and can't get moving. This happens on city streets after stopping.on a few occasions it has happened while driving on the highway, like it has lost a connection.
We came out of restaurant shut driver. Door and would not latch had to drive home trying to hold shut, we were in parking lot.
Transmission bucking, popping and revving high with no acceleration while in motion in 1st gear changing to 2nd gear and 2nd to 3rd gear.the vehicle had total loss of acceleration while turning onto a road by my house from a full stop.the sport mode on the gearshift lever does not light up and is not able to use.transmission problems are mostly in lower gears.this vehicle always had small transmission problems but this has gone to a dangerous point.i have made an appointment with my ford dealer, today is 6/13/17.they cannot get me in to see the vehicle until 6/19/17.while the ac is on, the vehicle always had issues accelerating on an slight incline.i just always assumed that it was just the way the vehicle was but it appears that it was just a symptom of an issue that has shown up later on.
Audio control module(radio) it does not work. It has nothing but static noises coming out and the car is only 5 years old. This affects what is wrong and there is thousands of complaints. To get it fixed it will cost over $800 to fix it. If you look the radios have been bad in focus,feista,fusion & taurus from 2008 to 2013. Ford knows about this problem and now the consumer has to pay for it. Since it is electrical it could effect other parts of the system. They told us to put an after market radio system in and that will still cost over $700. I am life time ford buyer and now i fill duped from them.
Check engine light on, both on road and highway staling and front end making noise.
I have had to take my car into the ford dealer 5 times in the past 2 months and roughly 15 times in the past year for the same issue, it is under warranty. When i am driving at or around 35 mph my transmission will make a grindingnoise and i will lose all power and the car will need to be restarted. I have paid ridiculous amounts in repairs and rentals. I am told that the transmission and clutch is under warranty until 100,000 miles. I am still being charged. This is a safety hazard, i lose all power and have to restart the car in the middle of intersections, and when entering the on ramp to the highway. The techs have told me "it is supposed to drive like this" but i seriously doubt that. Ford has acknowledged that my car has a bad clutch and that the clutch is under warranty, but i was told that the part is on national backorder and it could be up to 6 months before it is repaired. I have been told to just keep driving it, when i asked if it was safe they said "probably not, but it is more of a personal problem of mine". This is an on going problem, and i have zero confidence that it will ever be resolved. Ford has had me replace everything that is not under warranty in the past 15 months and the same exact problem persists, now i am being told that it is the clutch in my automatic transmission which is under warranty but "it is not a high priority for the dealer" so ill have to wait it out and keep renting cars to keep my job and stay mobile. Basically ford wants me to drive the car until i total it due to their faulty transmission and buy another car, or total it and die and not bother them any more, but hey they already have my money.this is why people don't buy american they way they should, the cars don't run properly and the customer service for these companies is atrocious and unsympathetic to the needs of their customers.
Transmission malfunction car stop working
Door latch failure: driver's side door swung open while driving.
Door latch on driver side passenger door stopped securing the door - would not keep door from opening - would not keep door in closed position. Vehicle was stationary. A tie-down strap is keeping door from swinging open.
The driver's side doors, both front and rear, flew open while i was driving on two separate occasions. The first time it happened affected the rear driver's side door. The passenger who was in the rear behind the driver almost fell out of the vehicle. Had it not been that i was driving on a residential road, this might have happened. The second incident affected the driver's door, and happened while i was operating the vehicle while accelerating to enter the freeway. Neither door latches shut, and i have had to resort to the use of bungee cords and cables to secure the doors. Obviously, this is a very unsafe condition that needs to be addressed by the manufacturer. I called my local dealer and they told me that my focus was not one of the units recalled, even though the problem is exactly the same as that experienced by fusion, fiesta, and other ford models.the first incident occurred on or about 8/3/16, and the second on 8/17/16.
Bought 11/9/2012 six months later rec'd emission recall, 1yr later would not start, dead in grocery parking, dealer said emission again, 2nd yr radio went out, 3rd yr catalylict converter need to be changed, 5/16/2017 was charged $1805.72, said not emission but it was doing the same thing as before, dead had to be towed again to dealer, dealer said, "codes po420, po7a3 tested, found converter stopped up, shift actuator faulty, removed transmission replaced clutch actuatorsand clutch, removed & replaced manifold/coverter assembly. Now twice so far engine malfunction light, no power, goes 5 miles....... When turned off in about 45-1 hr, starts.... All this while driving or parked in a parking lot.
2012 focus s a majority of the time from a stop vehicle starts jerking and i don't own a stick shift. Also as it's jerking the rpms go really high as if i need to shift idk but also every time i put it in park it rolls about quarter-incput it in park it rolls about a half an inch or more then i hear a click well it's more like a tin can sound i hate it i hope it's not my transmission
My electrical system was fixed bylocal ford dealer when i thought my transmission was the problem.they suppose to fix it butweeks after my dashboard went haywire and my radio stop working.i had to pay them close to 200.00 for the repairs.
When backing out of a driveway, a warning appeared on dash display indicating door open.as i pulled onto the street, the front passenger door swung open on it's own.i tried several attempts to close the door, but it would not latch.as of this date, i have not had it repaired.
Ford willingly knew and still sold cars with transmission issues
I purchased my vehicle october 14,2020 from day one every time, i put gas in it, it stalled to crank and you could smell a rotten egg smell. I would have to sit and wait and press the gas numerous of times before the car started. My driver side back door came flying open the same day and would not latch back to close. Here it is november 28, 2020 my car starts smoking really bad and now won't even crank up to drive. I paid 4,056 cash for a car i can't even enjoy.
I purchased this vehicle from ford of kirkland in washington state in 2016, and noticed driving issues the day i drove it off the lot. This vehicle has a dps6 transmission and it constantly jerks, shudders and slips out of gear while driving at any speed. It often fails to accelerate or accelerates suddenly and out of control, especially when going uphill. It also frequently overheats, especially when idling, despite having work done on it several times that was supposed to fix this problem. I was told this was an automatic transmission when the vehicle was sold to me, and the dps6 is not an automatic transmission at all. I also frequently have issues with the electrical and radio system. The clock changes randomly and the audio switches unexpectedly to radio stations from blue tooth while driving and then fails to switch back to any blue tooth device, sometimes for several days until it randomly begins working again. This is especially problematic when i am relying on audio directions from navigation apps that are paired from my cell phone while driving. I was also told by ford of kirkland service center that there is "nothing wrong" with my transmission or my vehicle and that i'm just not driving it "correctly," which makes absolutely no sense. This vehicle and its faulty transmission are unsafe to drive. I do not let anyone else drive this vehicle because i fear for their safety and i only drive it myself in times where it is absolutely necessary, which i can prove by the very small amount of miles i have put on it since purchase. I experience the above stated problems every single time i drive it this vehicle, which is a clearly a lemon by definition. Ford broke the law by selling me this dangerous vehicle with a transmission that they knew was unsafe and by falsely advertising this transmission as an automatic.
My driver and driver's passenger door latches does not work on my vehicle. I am unable to close and secure my doors at home, work, nor out in public. The dealership told me that there was not a recall on this vehicle and i would have to pay up to 1400 on two new latches. My vehicle was stationary when i pulled the handle to open it and when i tried to close the door it never latch onto the door frame. I have rope and cords holding the door in place as i drive and when my kids travel to school. My doors are unsecured daily.
Driver door do not close
Drivers door latch did not latch while parked.i pulled. Into a parking space and when i got out the door would not latch as if the spring was no longer working. I took it to the dealer and they were able to fix it the next day
After driving about 15 minutes warning light comes on that transmission malfunction, pull over immediately. Ford says it's the computer but will not fix this.this was on a city street going 50 mph.my daughter drives this vehicle if she had been on the interstate this could have resulted in a serious accident. 2012 ford focus, 117,000 miles.
Vehicle leaks coolant after being parked in garage for no reason. Noticed this problem when leaving and finding a huge puddle under car and drip spots from moving the car. When i opened the hood the coolingreservoir was empty.
Had 2 issues with dual-clutch transmission since buying the vehicle. Clutch was replaced on may 13th, 2019 for my 2012 ford focus. I was stuck on the highway twice for this occurrence with the vehicle jerking while in motion then the"check engine" light coming on and the car stalling out. The vehicle then came to a stop and could not be restarted. The cost of the repair was 2667.46 dollars to replace the clutch. The previous time was due to a problem with the transmission control module but was fixed with no issues.
Car jumps from 2000 rpm to 7000 rpm immediately when wanting to go from 35 mph to 45 mph after being sluggish and almost hit another vehicle.at highway speed of 65, the car's power becomes so low it only goes 40 mph and had to put hazard lights on and get off highway.automatic transmission but have to put foot on brake and other foot on gas in city traffic on hill or it slides back to almost hit vehicle behind me.steering got so tight multiple times at 45 mph and all lights on panel came on and car stalled in middle of a major intersection and had to call police to ensure nobody hit my vehicle and direct other traffic.car shudders and vibrates and nothing wrong with tires, rims, brakes and alignment.
Driving (straight) on a highway going 55. Car slows down to crawl, making grinding noise, error message appears "parking aid malfunction". Was able to pull to side of road, put in park and cut off ignition. Would not restart. Dashboard still says car is in drive.
The vehicle would not turn over. There was no clicking of the vehicle trying to start. After 4 tries to start the car it was left to sit for 30 min before we tried again. The car then was tried to start again did not start until the 4th try. Then the car started. It seems to be skipping a gear while driving will go from 6k rpm to all of the sudden jumping down to 2k rmp. There is something wrong with the clutch/ transmission with shifting and now something going on with the starting system.
On the passenger door, drivers side, i found the door open when i was walking to my car from work. I was fortunate that no one stole anything. I then discovered that the door would not shut. It did not look like a break in and i was informed by the mechanic that there is a problem with the door latch.the mechanic said the door latch was very poorly designed. I researched the problem and it seems this door latch problem is happening with other fords as well. I consider this is safety issue because the door could have swung open when i was driving. I tried contacting ford to discuss this problems but they have not been helpful. Apparently there are no recalls on this. Currently i am concerned if the other doors will have the same problem-door latch issue.
This car has a clutch problem and ford knew it and a recall was never issue. I now have to spend over $1400 to repair the car.
Takata inflators:this vehicle in the "drive gear" lunges when gas is pressed and quickly takes off at the slightest press of gas making for a dangerous take off from stop lights and traffic signs while on major roadways.this vehicle when placed in the "park gear" jerks when placed in park and feels as if it will roll backwards while in parking lots or home driveway.the vehicle has been reported multiple times to ford dealer for assessment and/or repair as "shaking" and "shimmies" while driving,to prevent this feeling, the emergency brake is used often.once, the vehicle actually rolled backwards in the the "drive" gear but was identified as a defect and repaired by a ford dealer.when placed in "drive" at that time it was showing on the dash as in "park".this too was corrected by ford dealer by replacing tcm.although repairs have been made to this vehicle since purchase, it continues to often shake and shimmy appearing to continue to have issues.as owner, i was not notified of the latest recall part prior to my warranty expiring which may have further resolved some of the lingering issues.tcm has been replaced, the clutch replaced more than once,or tcm reprogrammed during multiple visits to the ford dealer.
Was driving up my street when the engine suddenly shut down. I had to be pushed into my driveway.very scary.
Driver's read door latch. Door suddenly would not shut anymore. Currently i strapping the door shut so that it will not fly open.problem started when i noticed my lights indicated that a door was open.
#01. The panel light are not working in my 2012 ford focus hatchback se - the fuel warning light does not work either way - stationary or in motion, the low fuel warning light does not come on. I need further assistance in troubleshooting for this vehicle. To inspect my vehicle and check why the lights are not coming on.#2 the positive battery cable is very corroded.#3. I'mnotable to properlyopencar front door from outside onpassengerside. I can open the door but exerting a greater force when i pull to open this door than the rest of the doors.*dt
When we were pulling out of driveway my fiance was sitting in front passenger seat. The door opened by itself and fell out. No injury. Upon investigation, the door would not latch. When taken to ford, it was not under warranty and the cost was 502.00
My back passenger side door will not stay closed. I went into the store and when i came back i noticed my indicator kept telling me my door was opened. I got out and tried to close it bit it wouldn't stay closed. I had to use the seat belt just so it could stay closed on the way home. I feel like ford should be held accountable for this malfunction.
The vehicle believes a door (driver's side in this case) is ajar when it is in fact completely latched. This issue is intermittent and repeats several times during a short (10 min) trip. When the issue occurs the vehicle unlocks all doors (central unlocking) and turns on the dome light. When it randomly thinks the door is shut it will lock all the doors and turn the light off. This process repeats at random intervals.unlocking the doors while driving is dangerous, especially for those of us who have children. I have engaged the child locks as a mitigation step. The dome light coming on randomly at night creates a distraction and degrades driver visibility.
(automatic hatchback) the car rolls back when in gear, on a steep hill. Shifting gears, it will hesitate on the highway and will jump gears and studder. A few days ago i was trying to back out of my driveway to get to work and when i put it in reverse, the car didn't move whatsoever, so i put it in drive to test and see if it was working, and it got in 1st gear just fine.so i tried to reverse again with the same issue. Then the engine light illuminated, so i left the car and got a ride to work, however that night when i came home, i tested the car out again and same problem, however a message popped up "transmission is not in park (p)" and i had it in reverse, so i put it in drive and the same message popped up. Now i cannot get it to move at all. While in drive, it will rev up, but it will not move! it will start up no problem, and sometimes it will drive, but it will lose power and not move again.
Today the front driver's side door latch failed while driving on the freeway. The door was closed and latch intact when i initially started the car and began driving then suddenly the door flew open while in motion and a notification appeared saying "driver's side door open." the issue happened so suddenly that i was forced to swerve to avoid hitting the vehicle driving to my left and nearly hit the vehicle to my right. I pulled over and attempted to open and close the door several times and engage the lock to see if the door would stay closed but was unsuccessful. I managed to get the vehicle to a nearby ford dealership by holding the door tightly with one hand while steering with the other. At the dealership i was told that this issue was not covered under my gold level extended warranty that i had purchased and it would cost nearly 600 dollars to fix. Not only was the repair expensive, but the part was out of stock and would require my vehicle to stay in the shop for an undisclosed number of days, which forced me to rent a rental vehicle, incurring another cost.
Driving down the road the rear drivers side door came open on its own, it has done this several times, it does not latch, and is very dangerous.
R/h rear door will not latch, door freely open with no action by user, while moving door open with any turn to the left
When placing pressure on the brakes to slow down or stop you hear/feel a crunching sound. It never did that before now it does it every time you use the brakes. I have taken it to 3 different garages to be checked and got back that my brakes was fine. One garage said it could be the abs system making the noise. No power to climb a hill or if you get up the hill the engine/motor does not shift like it suppose to. This all took place in august of 2018.
The radio on the stock focus is dangerous. The random static and loud noises coming from the radio is a safety hazard it can sound like an explosion. I got anxiety so bad i had to remove my stock radio harness from the back of the radio.
Door latch stopped working, door no longer closes, had to find bungie cord to tie the door shut so i could drive home.vehicle was in motion when i noticed the problem.
Upon driving on the highway, the transmission overheated. While driving the car on a road or highway - the transmission will randomly not shift causing the car to rev up highwhile other times the car will simply refuse to accelerate when the gas is being pressed. The transmission will shake, shudder, and make noise upon accelerating and changing gears. When at a stop light/stop sign and the car is at a complete stop - the transmission will often disengage and the car will lurch forward even though the brake was firmly pressed to the floor. Upon lane changes, the transmission will randomly refuse to accelerate the car at all.
Scraping noise coming from electronic steering component. Similar issues described on line.seems like a widespread problem.
The transmission constantly shudders, shakes and grinds. Sometimes it won't even go into gear. It feels extremely unsafe.
The passenger side rear door opened while driving in a parking lot. It will not latch shut again. Ford has a number of recalls on other models but refuses to recall the focus despite numerous complaints.
I was out running some errands.i had driven 15 miles to my destination. When i got back to my car, my passenger noticed that the door did not lock. I checked it and noticed that the latch did not activate to close.we had to drive home, through the street, holding the door. The car's system did not register the door opened.
In 2015 after i started my car the power steering went out when coming out of the driveway at home. It use to come back on but comes off when car is parked then driven again . Now there is no power steering. On march 28, 2016, my car started honking twice when i push the lock button while the car is running on park and driving on the city street.
The focus has a manufacturers problem with the transmission clutch. It often breaks and often leaves me stranded. It will stop accelerating or get stuck when accelerating on the highway and i've almost had a few accidents because of it. I have also been stranded on the side of the road because of it late at night. Ford has fixed it four times now with no resolution. They say its a common problem that they can patch but not exactly fix.
Had just turned onto our rural street, doing approximately 10 mph, when i heard a loud pop/explosion. The left front tire had blown out. Removing the tire, 1/3-1/2 of the sidewall next to the rim had blown out in a line around the tire. There is a recall on the dextero tires, on just this type of blow out, but not on this specific size, which is a 195-65r15. Researching i have found others to have the same problem. These should be on a recall as well.i can only imagine the turnout of this had it happened driving 75 mph, as we do everyday on the highway. These tires are on a 2012 ford focus. Because of what happened and then seeing the recall with the exact same problem with many of the dextero tires, i feel it is in our best interest to replace all 4 tires. This should be at their expense! we do have pictures, and can send them to you if needed.
The door latch suddenly stoped working, prior investigation showed that the spring inside went busted since the cable was attached to the mechanism and it didn't respond as it would normally do. This happened when i arrived at my apartment after working just fine during the trip from my hometown.
The first time was going down 93 in boston area with my family the car went into transmission failure why i was in far left lane the car wouldnt go over 20 and i had to cross over to the far left lane to treach the breakdown lane. Luckily my family was not in accident because it could've have been far worse. It did the same thing a second time when i was going down 293 area going to a doctor appointment. This may end up killing my family if it doesn't get recalled and fix. We don't have extra money to be repairing it ourself every time it decides to do this.
My car starts when it want to it went dead on the interstate and would not start until the second time i turn the key it sit for a while and then it started
Driving car-- and door sprung open-- will not close.i received notice this was a recall but shop states they did not have part and did not know when it would come in, i am still waiting, and since the door has failed.
I was driving southbound in the left lane on i-495 from md into va, about to get to the ez pass camera. I seldom use the pass, therefore it is not affixed to the windshield. I had placed it on the dashboard in anticipation of the upcoming camera. Traffic was alternately slowing down andspeeding up to approximately 35 mph. The driver ahead of me suddenly slowed nearly to a stop, so i pressed my brakes, which caused the ez pass to slide across the dashboard and up against the windshield. Unable to reach it with my seatbelt on, and because the car was barely moving, i unfastened the seat belt to retrieve the pass. At the same time the driver ahead of me slightly increased her speed, then suddenly slowed again, which i did, too. However, this time i had to punch the brake. It went straight to the floor, my car sped up, and i was unable to avoid rear-ending the car ahead. It was such a helpless feeling to try and stop and have no brakes!a "crash mode" message showed up on screen behind the steering wheel and the sync system automatically dialed 911. The other driver got out of her car and walked back to ask if i was okay. I was fine, but because traffic in the right lane was speeding past, and some cars were even passing us on the shoulder, i did not attempt to get out of my car. Eventually the state police, emts and a tow-truck arrived. My steering no longer worked, but once the other car was towed out of the way the responding officer was able to walk alongside my car, pushing it onto the shoulder while i attempted to steer. The tow driver took over from there. I rode with him back to md to the body shop of the ford dealer where i purchased the car in 2011 and have had all maintenance performed and previous clutch issues addressed. It was in the shop for a month. I asked if there was something wrong with the brakes but was told there was no evidence of that.
We have had our 2012 ford focus for 3 years. In the last year, the door latch that keeps the door shut, has broken! the first incident happened june 2015. We were in a parking lot and our passenger tried to close her door (back left) and it wouldn't stay shut. Unfortunately, she had to hold the door until we made it home safely. We didn't think much of it at the time, we figured she'd probably slammed it too hard or got the seat belt stuck. We purchased the part for $120 and decided to fix it ourselves since the dealership was charging $600! fast forward to two days ago. We were on our way back home when my husband turned left and the back right door swung wide open! our 15 month old son was sitting in the back, and i frantically told my husband to pull over, thinking that maybe somehow he might've opened it- although his car seat rear faces and its physically impossible for him to have been able to reach the handle since his car seat is in the middle. We pulled over, and after multiple attempts to shut it, we finally realized what was going on.the latch had broken again, but this time on a different door! we contacted the dealership and they can't do anything because it's not on recall.they were anything but helpful or understanding! i don't get why this hasn't been taken care of because after going online, i have seen thousands of people with the same complaint about the exact vehicle! this is a huge safety hazard and should be dealt with immediately! how many incidents needto happen before it is resolved? does someone need to die? i shouldn't have to worry about this issue on a car that's only 4 years old! needless to say, my husband and i will no longer be buying a ford ever again and will be getting rid of ours, as we do not feel that it is safe for our family. Nor do we want to stick around and have to pay for all four door latches, should they break again.
When i entered the vin number for my vehicle it said that there were no recalls for this vehicle?? i have already had to return the vehicle to the dealership to have several manufacturing recall problems addressed!!?? i should have received a recall letter about the clutch problem in this vehicle! why have not received anything? why does your system not recognize that this vehicle dies have recalls! how can zi get a letter from the manufacturer so have tried everything!
Twice in the last month this car has stopped running, all the dash lights come on and it will not accelerate.the most recent time, my daughter was driving back to school in lubbock, tx going 80 mph when it shutdown.she tried to pull over but almost wrecked due to the fact she had no power brakes.i have seen many reports on the internet and youtube videos documenting the same thing she had happen to her.when she took it into the ford dealership they of course could not find an issue and they would not give her a loaner or rental car during the time it took them to look at it.this is obviously a safety issue with ford not having a fix.at this point, if i wasn't upside down on the car, i would trade it in on something different and it wouldn't be a ford.i digress.
Door latch failure. One by one the door latches failed. When this happens the doors open and will not stay closed. First the drivers door latch, then the passenger door and most recently the passenger rear.
The door on the front passenger side of my 2012 ford focus suddenly opened while the vehicle was in motion nearly causing an accident. I was travelling on the highway at approx. 50 mph when the front passenger side door sprung open causing the vehicle travelling next to me to swerve away. The week before the front driver side door open unexpectedly.
I am not tech saavy for the image or document upload this is okaying check and okay by an individual recall20v-331 complete
Rear passenger door will not latch.
Takata recall my 2012 ford focus is having transmission issues. I can not drive over 60 in my vehicle and i am not the only one with this issue. I have read reports and called ford and no one will take a look into this. It has caused me to have to pull over on the side of the highway and the car will smoke and over heat. I am not able to cut the car on for 10 mins and all of my dashboard lights appear. It has been this way for the past 4 months.i have had to get a new form of transportation because of it. Can someone please look into this.
Vehicle lost transmission while driving uphill on a 45 mph roadway, in june 2014.vehicle would not move.when you stepped on the gas pedal the car would not move.had to turn the vehicle off and let sit for several moments.once started vehicle was operable. On another occassion transmission was again not operating properly and vehicle would not accelerate .this happened on a 55 mph highway and almost caused vehicle to cause an accident, since vehicle would not funtion property(sept. 2014).in august 2015 motor vehicle would "jump" all the time while driving.in august 2017, the car again would not accelerate over 20 mph and the transmission light was on.this again happened while driving on a 55 mph highway, almost causing a motor vehicle accident because vehicle would not accelerate over 20 mph. I was forced to pay $484.17 to ford dealership for repairs, when in fact repairs were due to faulty transmission, which ford knew about.
While driving my rear driver side door swung open unexpectedly. The latch will not lock onto the door pin.
Car door lock broke driver side back door. This is the second door lock to break in a month. Assuming they will all go out.
Tcm problems wife pulled out to a residential intersection and the car stalled, luckily no cars we're coming at the time she called me and was scared she didn't know what to do it took me i'm out 30 minutes to get to her meanwhile cars were backing up and going around her we pulled it into my mother-in-law's driveway which was near and ask my brother-in-law that is a mechanic to check it out and he indicated that it was the tcm that was out i have had problems with my transmission about six months after i bought it new it finally went out. I use this car to go to work i am a state circuit rider and put a lot of mileage on my car ilearn to deal with the sluggish transmission because of the dealers indicated they couldn't do anything about it just to reprogram the transmission that was done and that was the only thing that for done for my vehicle. After ford indicated recall i had too many mileage on my vehicle to qualify it was just barely over 50,000 miles the first time. Second letter indicated for me to take the vehicle in to be checked but the dealer mechanic said that they had to physically hear or feel the shuddering of the transmission before they could program it again this went on until i had no warranty on my vehicle. The vehicle with sometimes do the shuttering or skipping of the transmission not all the time that's why the dealer said that he could not do it until it was doing it for him. So i learned to ignore the shuddering and skipping of the transmission and adapted to driving with it butt when my wife drove the car and it finally died on her that is too much to deal with.
Door latch broke.door will not stay closed.vehicle was stationary.
The driver side door does not latch. I noticed it before driving so i held onto the door so it wouldn't fly open.
Door latche on driver door would not latch. While traveling down highway 178 the drivers door came open and would not latch closed. I contacted the local ford dealership and they said there was no recall on the door latches. I then looked on safe car and found that there has been other incidents of the same nature. I took my 2012 ford focus to the dealer to be evaluated and they said the door latch was bad. I f there has been so many incidents why isn't a recall been issued.
Unsure what is wrong.however, i have had my car in 2 twice for a shudder, jerking, and hard shifting.the dealership fixed the hard shifting for a cost, but the shuddering with never got fixed has been happening even before they reset or replaced the transmission control module.it shudders going up step hills, and at times when accelerating.this happens frequently, and we were told this is a common problem, and we shouldn't be alarmed. However after driving every day for a living, this doesn't feel or sound correct, its definitely not safe.
My car horn would periodically go out then one day it completely stopped working, i discovered this when i tried to warn a truck that i was in a lane the truck decided to merge into. I first took it to ford to have it repaired however they never completed this repair for me. I then got my horn replaced at a firestone where my service adviser informed me there were no signs of electrical issues and they really couldn't figure out what was wrong besides the horn system. They stated "have power all the way to the horn when pushing button on wheel." so they had to remove and replace horn assembly. I mentioned this to a ford service adviser, and their response was "oh yeah sometimes that happens with the ford horns a spring breaks." like it was common and common knowledge. This concerns me because in ny you are required to have a working horn for any inspection due to safety. Horns are essential to help prevent accidents and prevent people from merging, backing into your vehicle etc. The fact that ford service knows the problem as common knowledge scares and infuriates me. I was lucky and did not get in an accident, although i had a close call where if their wasn't a shoulder to ride on a truck would of merged into my vehicle since my horn had suddenly stopped working.
Driver side passenger door latch failure.door does not shut close and latch and does not lock.door has to be tied down from the inside of the vehicle to keep the door closed while driving.fortunately this did not happen while driving!it occurred when i wen to get something out of the back seat and upon attempting to shut the door....nothing!the door would not shut and remained open. This is the second time a door latch on this same vehicle has failed. Just 2 months ago the drivers door latch failed and the door would not shut under any circumstance as with this one.fortunately there has not been an injury or worse a death do to this faulty latch mechanism.by the way, the first door latch cost me $550 to repair and i am holding off on repairing this door latch until there is a recall as with 2 other ford model cars that used the same latches.please recallthis is very dangerous!!!
Sunroof exploded.just driving along a city street at approx. 45 mph and a loud bang sounded.all my windows are closed, ac is on 2, and suddenly i hear wind.i crack the divider back a bit, and i see the hole and shattered glass.literally happened to me with no warning, at 8:00 pm today (june 23, 2016), so no ford customer service.driving it to a ford dealership tomorrow to have it looked at.is this a recurring issue?
Drivers rear door latch will not latch.luckily the car was parked at the time.the hook inside the latch just flops back and forth.no matter how hard you shut the door, it will not latch.did internet search and it seems to be a problem with a lot of focus's.
I have had two door latches fail on my 2012 focus so far. The driver door was the first to fail, which has already been repaired on 12 february 2016 (documentation provided through upload). Door ajar warning light will not turn off. The driver's side door failed in my driveway, and i had to tie myself in using my seatbelt just to go get it repaired. This is a known and ongoing problem for ford. The rear passenger door failed while the car was in motion; luckily a friend was able to grab the door and hold it close before it was struck by a passing car in the lane next to us on a city street. My kids were in the back seat at the time, and i fear that i cannot use my vehicle because it is unsafe to drive in its present condition, and the other two doors could fail at any time. My two-year-old daughter sits in a car seat right next to the left passenger door, and my wife typically sits in the front passenger seat, both of which seem as if they are next in line to fail. This is a huge safety concern and ford should repair these at no cost, reimburse for money already spent, and even provide a tow truck to bring the vehicle safely to the dealership for repair. Currently my car has been sitting in the drive way for a week and i cannot really go anywhere because the door will not lock after this failure happens, which means someone can just open the door and take whatever they would like. In addition, it poses a potential problem with the battery since the interior and exterior lights will not turn off for approximately 30 minutes while the failed door latch leaves the door in the open position. The most recent case occurred on 29 april 2016, and is still not repaired because i cannot afford to fix it at this time.
My transmission shutters very badly i have had it at the dealer in los lunas new mexico. It is still not fixed.my streering assist light came on and ihaveno power steering.after the last oil change to change oil light will not go off even after the reset procedures have been followed. The lighter does not work. O and to top it off i just got a recall letter something to do with electrical failure .but had nothing to do with the above problems. This is way many for a car of its agei am sure i have a lemon.what can be done?
Accelerating from a traffic light the car just died.i lost all power(power steering, power brakes).we pulled over and tried to jump the battery thinking it was this.i remembered a letter i received from ford regarding a voluntary recall for the transmission control module(tcm).the car was towed to my local mechanic and via a diagnostic test it was determined that the tcm was defective.after a week at the ford dealer the tcm was replaced free and the warranty was extended.the major concern that i have is if i was on the highway there would have been dire consequences - the car just died and we would have been sitting on the highway with traffic flying by us.there needs to be a mandatory recall for this situation before people die.
I few day after getting this car i felt a hesatats going in to 2 gear shortly later i took it had it diagnosed but they said it would be about $70 unless it was a recall on it so they did the said the tcm was out and it has a recall on it but also i need a clutch and that was $4000. So they fixed it and it's it all good now about 2 no. Later i was stopped at a red light with a suv in front of me i had my foot on the brake and it started fellow writing in that shop for you made me hit the suv in front.of me, it started doing the other stuff again i felled my gas up and tried to start it but it would start i seat the a lil the tried it again if stared just when i started driving it was jerking really bad i stop at the closest place i can get a diagnostic brand on it the said it was something in the gas tank so i took it back to the ford place cause the was a recall on something to do with the gas tank they fixed it ones again but shortly after that more started going wrong the hazard light wouldn't warm, put it reverse it would do anything but set there and raise my rpm's, but then it started working again so we kept on driving it, it would just do all these things off and on other than the hazard light never worked again , driving down the road want about 5miles it was running hot so i pulled over and killed it and called my dad he checked all the fluids the where fine but i tried to start it it wouldn't start seat the a lil the it started so i took it to the shop i always used on some of my cars the said it was my fan it was $400. Going down the hwy 70mp it stoped accelerating the rpms went down to little past one like i was sitting idling pulled over on the side of the highway without causing an accident i had to turn the car off then i restarted and then shifting down the road again but still haven't all kinds of problems this car is probably a death trap
My rear passenger door latch broke. Door would not close. Took to mechanic and latch is broke spring mechanism is gone. Forced to have towed to dealership.
The trunk lid opens randomly. It opens whenever the car is started or turned off(while the keys are taken out), when shifting between gears, and when the car is first set into motion. It has not opened while driving at full speed but worried that it could happen.
We believe this is a serious safety issue as one of our kids almost fell out of the car because we didn't realize the door did not catch!the rear left door will not stayed closed.the mechanism is not catching at all and the door is a safety issue.a couple of months ago, the passenger front door did the same thing. We ended up taking it to the dealership and it cost $100 to repair, but we don't feel this is right.
Horn was only working intermittently, now it doesn't work at all.
Defective door latch (driver side).door latch does not engage and "lock" closed to secure door.door remains open at all times.my 16 year old daughter went to start her car for school this morning and noticed that the driver side door would not shut. Upon investigation i noticed that the latch would not engage and remained in the "open" position at all times.
Front drivers side door latch has failed.door will not latch closed. Noticed while parked.
Feb 29, 2016 was driving to work on freeway when i noticed driver door was not closed. I attempted to close door but it would not stay shut. I exit the freeway and repeatedly attempting to close the door. This has never happened to me before. I was afraid of what possibly could have happened. Not to me but to my girlfriend who is 5 months pregnant with our child. It is the car we bought for her but today i decided to leave her my truck. "better me then her" is what i was thinking. I immediately searched google to see what it can possibly be when i came across the recall ford was having. I didn't see ford focus on there and was thinking "why the hell not" it seems to be the same problem. I came across forums of other have the same horrible experience. I also read of it happening to a women in arizona who had her cost covered by ford. I called my dealer where we purchased the vehicle and was advised that the focus is not covered. I was given a call later during the day with an price of $682.56 to have it fixed. I called a 1-800-392-3673 to speak with ford and express my concern and the terrifying experience of my drive to work. All i was told i can do is hold on to my receipt in case it is recalled in the future. I asked about the women in arizona who had the same experience and why was her cost covered and not any of these other people. I was told hers was probably different. I was speechless after that. As our call came to an end all i could think about was all these complaints about door latches not closing and the accidents that can possibly happen at any given time without warning. No one is taking responsibility for the defected latches. Ford is no taking responsibility for the defected latches. How can they recall approx. 400,000 other models and not realize maybe the same thing is happening to the focus.
The left hand back door latch broke. The door will not latch and my wife is keeping the door closed with the seat belt. The car was in a parking lot and when my daughter got in the door would not latch.
I am the owner of a ford focus se 2012 with a faulty driver door latchplease upgrade recall to include ford focusdearborn, michiganford is recalling 389,585 2012-'14 ford fiesta and 2013-'14 ford fusion and lincoln mkz vehicles to fix faulty door latches, the automaker announced on friday"the door latch in these vehicles may experience a broken pawl spring tab, which typically results in a condition where the door will not latch," the company said in a statement. "if a customer is then able to latch the door, there is potential the door may unlatch while driving, increasing the risk of injurythere are two minor injuries and one accident linked to the recall"ford is aware of two allegations of soreness resulting from an unlatched door bouncing back when the customer attempted to close it, and one accident allegation when an unlatched door swung open and struck an adjacent vehicle as the driver was pulling into a parking space," the company saidin response to a thorough nhtsa investigation that demonstrated a clear risk to safety, ford is taking important action to protect its customers," said nhtsa administrator mark rosekind in a statement sent to edmunds. "we are pleased that ford is taking this proactive step for safetylast month, nhtsa upgraded a probe into the 2011-'13 ford fiesta for door-latch problemsford identified the issue and we have been investigating it through our normal process," wrote ford spokeswoman kelli felker in response to a query from edmunds. "ford is working cooperatively with the agency and has discussed this recall with nhtsaford dealers and lincoln dealers will replace all door latches. The recall begins on june 1. Owners can contact ford customer service at 1-866-436-7332 or lincoln customer service at 1-800-521-4140390,000 cars being recalled by ford to fix faulty door latches. | april 26, 2015 | ford motor company
Transmission clutch and tcm recalli am the second owner of my 2012 ford focus s, i purchased the vehicle in august of 2018. 6 months later, the car started cutting off while i'm driving 50+mph on the highway with my daughter in the back seat and cars flying behind us. I took it to the ford dealership, they told me nothing was wrong with the tcm, they reprogrammed something, and replaced a canister purge valve, got the car back a couple weeks later, it started doing the same thing. Took it back to the dealership and they replaced the transmission clutch for $1,090. Now here we are 5 months later and my car is shifting so hard and hesitating like i am a 10 year old trying to drive a stick shift. It's hesitating when i take off and while i'm trying to slowly take off the rpm jumps to 4 and 5 and my car just takes off causing me to slam on my breaks. I looked online and found two recalls..... The tcm and the transmission clutch ! both extended warranty's. 150,000 miles or 10 years from the warranty start date, which ever comes first.. And guess what? i'm at 163,000. When i took it to the dealership a few days ago they wanted $150 just to diagnose the problem? the problem is the recall's that are associated with my vehicle, i don't get why the mileage matters.... It's the same problem it was before i even reached 150,000. I hate having to put my daughter in this vehicle. Fsa title: transmission clutch shudder / transmission input shaft seal warranty extension field service action number: 14m01fsa title: transmission control module extended warranty coverage field service action number: 14m02
2 door latches have broken within the past ten days.the car was stationary
About 2 months ago, while driving, my radio made a very loud pop similar to a gunshot noise, then stopped playing music and would not turn back on until i turned the car off and back on. This would happen periodically. In about the past 2 weeks it has happened more and more often, and now the radio will not turn on at all. The noise coming from the speaker has gotten much worse. It now crackles, booms, makes high pitched noises, some of which are extremely loud. These noises now happen all the time- when the car is on and in drive (any speed), stopped, in park, and even happen when it is completely off, no key in the ignition at all. Being someone who scares easily, there is no doubt in my mind that if it happened at the right moment, these loud noises would cause me to crash. There is no recall and i cannot find any information where ford even acknowledges the problem, even though a quick search on google shows that this is clearly a problem happening with many focuses and similar models. I have video recordings but unfortunately cannot figure out a format that will work to upload them here, i would be happy to send them another way if who ever receives this complaint would like.
Upon accelerating the car vibrates and hesitates.i was almost hit entering an interstate due to this hesitation.it "feels" like it is slipping. I did return it to the place of purchase and they sent it to a ford dealership.the used car lot indicated that ford did a computer reset.it seemed better for a short bit, long enough for the computer to "relearn" driving habits and it began again, only worse this time.
Driver door will not latch when trying to close.latch assy door does not engage . The door just bounces open.never have had any problem until it just happened.dealer says they are not currently on recall , but if they replace it the cost is about $475.00 . I feel it is a ford problem on this vehicle and they should repair it no- charge. Maybe people have to be hurt or die first before it is resolved. Hope not !!!!!
My transmission has been worked on 3 times now. It's been a burnt clutch twice and the thirdwas a recall they fixed on the transmission. And now for a 4th time, i need to take my car in to be worked on because of the transmission. My car won't go in reverse. Sometimes it will begin to go forward instead of backwards. When i put my car in reverse from park, i can hear the gears grind.the car shudders and jerks like it usually does.but instead of the transmission failure light coming like it did the first three times, now the engine light turns on but i know this is the transmission because it's happened 3 times before.each time my car has broke down because of the transmission, i was on populated roads and i could have easily been in a car accident.
Fuel gage not work, on highway 22 p.r. The low fuel warning turn on showing 66 miles to empty, but on a mile distance de distance reduces 7 or 8 miles, in abbout 6 and a half miles the car shut off without fuel at 4pm with heavy trafic, hard brakesand no power steering but no accident
Back seat(drivers side) door latch failed on my husbands way home from work. The door flew open on a turn and all of his tools flew out the into the street. (he had my car because his ford transit was in the shop for the transmission issues) we had to tie the door with a bungee cord.the other back door latch (passenger side) flew open on the freeway while on the way to a birthday party resulting in a lost present and cake.now both back doors are tied so the doors don't fly open. I drive a canyon road to work and back everyday and going through a turn results in the door light coming on and makes the noise for when a door is open.we have tried going to ford numerous times and they acknowledge that other years have been recalled but not my year and model.ford has offered to "fix" the problem for a mere $700.00 dollars per door.i called corporate and received the same answer were sorry we know there is a problem but not for your year make and model.i now have a four door passenger car that only sits two people because the back doors are tied together.i pray everyday that my front drivers door and passenger door don't fly open.i have always owned a ford and never had a complaint about them but it is hard to believe that they do not care about their customers safety.what if my grandkids were in the back seat and the door flew open with them in the car?i will never own another ford this is a safety issue and big let down.please help to open a recall for this year make and model.2102 ford focus
My car started stalling while i was driving it back from work yesterday. It happened quite a few times on my 1 hour and 15 minute drive home. I would have to push the accelerator quite hard to get it to move. I have an appointment scheduled for tuesday at the dealer to get it checked out, but this is very concerning for me. There was also one isolated incident last week where i had it on drive and pressed the accelerator and it would not move. I kept pressing it and it started to drive after about 30 seconds.
The transmission is slipping hard and jerking the car after it was rebuilt less than a year ago and has less than 10,000 miles on the rebuilt transmission. The rebuild was done through the dealer i bought it from and now they are refusing to fix it. It has been slipping like this and getting worse over the past few weeks.
Takata recall. The car will die in the middle of driving. Doesn't matter the speed you are going the lights on the dashboard will light up and you cant accelerate or decelerate the car will just die.
My wife and child were at a red light and when the light turned green and the gas pedal was pressed, the vehicle did not move only revved causing the man behind her to inch very close behind due to the light then honking his horn and yelling. In addition, after my wife and child returned home, i went to run to the store only to find that the vehicle does not turn over, not even sound like its attempting to as there is no noise when turning the key. I believe the vehicle does not recognize what gear it is in, thus will not start and has always had erratic shifting and lurching tendencies. I do not know what to do now, i have a family of five i support and no money to fix this. How am i going to get to work!!! i still have 5 years to pay on this...ughhh. Trapped
Cruise control won't engage. Sometimes it will work but most the times it doesn't
My transmission doesn't work right and never has, from the minute i drove it off the lot. It jerks, very hard at times, it shudders, and worst of all, it hesitates, so when you pull out at times you pray it kicks in before you end up getting hit and killed. I told my son after less than six months of owning this car that if i get killed because of it, i want him to sue ford. They refuse to fix it because they don't stand behind their products!they don't care if consumers get hurt or killed, obviously. It looks good and rides good, but is a lemon because of the trans. They maintain that it only makes it miserable to drive, but they doubt you'll get killed, so refuse to help. These are some sort of transmissions that were converted from manual to automatic and not very well, at that. I've been to three dealers and they won't help, saying their hands are tied because corporate doesn't feel it's going to kill anyone. I thought i would buy a ford, being from se mi. Talk about misguided loyalty! just because nobody's been killed yet doesn't mean it won't happen. It doesn't work, plain & simple. And if it's this poor now, what will happen in another year or two?i am beyond disgusted and completely frustrated with this uncaring company who sells you junk for top dollar and then refuses to help you with a problem that is totally and completely their fault!
Door latches on both driver and front passenger side doors have broken in the past 9 months.this is a persistent problems with other ford models, however, they refuse to acknowledge this as an issue with ford focus.the door latch breaks for no reason and puts driver and passengers at risk of injury or death. The file attached is the original complaint issued to ford in september 2015.
Driver door won't close. Car was in motion when door just open. It will not close. Stay's ajar.
It seems as the transmission needsreprogram the body control module with updated software it seems to be stuck on s instead of normal drive and it has problems when accelerate and shift
Car stutters from starting out takes too long to accelerate and friends have said what's wrong with the car .it feels like the transmission is slipping
The rear passenger door loock does not stay locked, my grandaughter was riding in the rear passenger seat when the door flew open. Door ill not stay . Took the car to orange ford in orange ca, where they stated there is no recall on this model even though there is a recall on the same year of ford 2012 fusion and fesitia for a know latchproblem for the passenger doors.i also spoke to ford motor companies customer service today and they also stated there is nothing they can do until the problem is recalled.i will have to pay for the repair. This is a real saftey problem which for is not taking responsibility for. What should i do?
'takata recall' i was driving and in the middle of the road on watt ave and the car went from 45miles to 0 in seconds on a green light and i got hit by the car behind me,was barely moving a light came on the car saying 'transmission malfunction service now'
Just got transmission recall fixed and having problems again
Driver window worked only intermittently and then ceased altogether. Had the switch replaced. Now the passenger side front window is exhibiting the same early symptoms. It took only one week for the first window to fail, so it probably won't be long before we have to replace the second.
The horn won't work.
My transmission was fixed by a recall and it's still hesitating and shattering when i drive.
My car shuts off or stalls while driving, gas indicator is not accurate, i can smell fuel for a long time after i fill up, the transmission is not smooth at all, it jerks and shakes, wiper fluid is full but it won't release.
Vehicle in motion driving about 60-65mph on the highway, the check engine light turned on the dashboard. Vehicle could not accelerate felt as if on neutral. I began to lose speed and had the fortune no incoming vehicles were behind me. I shut the car off once on the side of the road. Vehicle after being off for 15 minutes was able to drive but reverse gear was none functional.
When i get in my car to crank it, the key switch seems to kill the battery but when you put the key in, the bell dings so i know the battery isn't dead.if you wiggle the key in the key switch, it sometime will crank and others it will not do anything - like the battery is dead
My right passenger door will not close.there was a past recall for another door not closing.i had that repaired but now it has happened again.
The driver door would not stay close nor will it locked. I can not drive my car anywhere.
Transmission shutters and hesitates while driving.there is a grinding noise when you give gas after turning a corner.dealership just reprograms and says it has to adjust to driver but it never fixes the issue.i worry a wreck may happen if the i can't make the car respond timely because of the hesitation.now they want to charge and i refuse! love the car but hate the transmission. You required a date below that this happened but this is a daily issue.
The driver side door latch would not engage.door can swing open and shut while driving.
"takata recall" i own a ford focus 2012 and the latch on the drivers door broke off. It is a plastic piece. When i was making a turn my door flew open. Luckily, i had my seat belt on. If not i would have been flying out my vehicle with my children in the back seat.
The gear gets stuck in reverse and i can't put the car in park. Even though the gear reads park it will still be in a different gear.
While driving 65 mph on a large highway my 2012 ford focus turned it self off. The accelerator became unresponsive and the car lost speed quickly. Driving in the left lane allowed me to careen off onto the median without injury or accident. The car was unable to restart and was towed to the nearest ford dealer. This is the second incident in which this car has exhibited a loss of power and shut off while driving. An authorized ford dealer alleged to fix the issue the first time and a service notice had been recently issued. According to the service dealer the service notice may not be a factor in this dangerous situation.
Rear driver side door opened while in motion on a highway and will no longer close.
My 2012 ford focus transmission was repaired under the previous recall.the transmission started to act up in the past few days.it's stuttering and the jerking moving from a stop.my brother who is a mechanic says it's probably the clutch again. Is it covered under the current recall.it has 136500 miles on it.i need the car for both my jobs. I'll not paying $2000 for a new clutch.
Door latches faulty, as in regards to nhtsa action number pe16001. Left front door latch failed, left rear door latch failed about two weeks later. Vehicle was parked in both instances. Doors would not close. Had to tie shut to drive to dealer for replacement of latches. At time of second incident, service manager sent me an email stating that ford was now going to be replacing all door latches on this model when one failed. However, this was not done on my vehicle.
As i go driving on the highway, the instrument cluster shows a "stop safely now" message.the problem is that happens when the vehicle is in motion and losses all power, the power train goes death.this is a very dangerous situation specially when youre traveling on a pretty loadedhighway at 78mph. The only good thing is that steering wheel is still alive and brakes too.i had 90% of battery life and it was a hot day out there at 94f degrees.i did not take a picture of the instrument cluster but i have the message i received in my cell phone.
When first accelerating from 0 mph, the car will struggle to shift out of first gear. It constantly jumps and jerks between 10-20 mph. It feels like someone who is newly learning how to drive a stick shift is shifting the car. As an automatic, it should not be having these problems. This is the second time this has occurred with the car. The first time the computer had to be completely replaced.
Open hood warning light comes on,at random times, while being driven. The hood is closed securely. Alarm system goes off, several times at night while the vehicle is parked and engine is off. Low battery warning light comes on when the car engine is on. Battery has been checked, is good!
2012 ford focus driver's side door will not latch. In order to keep the door closed i have to hold it or keep it tied down. Due to how unsafe it is, i can no longer operate this vehicle until the issue is resolved. The warning light does appear that the door is open while driving.
The car sat for about 2 hours in my driveway and when i went to start it back up, it wouldn't start. Lights came on, but the engine would not turn over. Upon further research, it looks as if it is a problem with the key fob programming, and not the alternator like people have been trying to say. This car is only 3 years old. It should not be having alternator issues. I've also seen many other cases of this same issue in this same model.
The transmission is under class action lawsuit. Having trouble with since buying in 2012, still waiting on outcome of that. Today. March 27, 2019, "steering wheel assist- service needed". Steering out wheel will not turn. I work i need a car. I will be calling ford today. My ford focus se is no longer under warranty, over 140,000 miles on it. I was not able to leave home for work today. Sometimes when i turn the car off the time changes i then turn it back on and it goes back to the correct time. Also in the past sometimes in would not start. I would wait a while and then it would start. It has not done that since i bought the car in 2012. This car has a lot of problems.
2013, 2014, transmission clutch replaced, 2015 waiting for another transmission clutch replacement.rear ended in 2014 when car bogged down getting on highway. Car died twice while on highway . Told by ford customer care & dealership car was safe to drive before both incidents. Car revs up to high rpms for no reason while driving.. Very scary. !!!! car has not driven correct since the day it left the dealership !!
The front door on the driver's side of my car suddenly stopped latching while i was in the middle of a road trip. It was operating correctly until i got out of my car to walk into a gas station. When i returned it would not latch. Instead, it would just bounce off the door frame without the latch engaging. I tested the latch to see if it was jammed, but the actual latch itself moved just fine when i moved it with my key. I had to tie the door to my leg with a belt to make the rest of the drive home. On monday, i took the car to the dealership who told me it was a problem with the door latch, and that the entire unit would need to be replaced. The dealership quoted me a price of $680 for the repair, and neither the service manager nor ford customer service were willing to provide any additional assistance. I had it replaced by a local auto shop that i trust, and they were able to do it for much cheaper than ford's service department.
The door latch on the passenger side just quick working. The door just flys open. Thank god my fiance was only in the parking lot when this happened. The door will shut but will not latch. After doing some research, there is a recall for this part, but when my vin is entered, my car does not have the recall...same year make and model. It has to be the same door latch? please help with this, this was very dangerous and can't happen to anymore people!
The latching mechanism in the driver's side door suddenly stopped working, and the door would not close. There were no outside influences, the mechanism simply stopped working and the door would not latch.
The driver's side back door latch fail to close the door. From there on the door do not close anymore. This is a very dangerous issue not only for our childrens but for any passenger in this car.
Driver side door would not latch shut. There is a recall on this vehicle since september 2016, which i have not been contacted about. How does it take 2 years to get in contact with a person who bought a ford from the dealership?
Rear door latch will no longer close correctly. Even after closing will come open without use of handle.
The rear driver's side door spontaneously refused to stay shut. I was parked in my driveway. When i tried to back out of the driveway, the alarm sounded, indicating the rear door was ajar.
Car shuttered mid traffic light so i pressed on the accelerator and it jerked back into speed and i was going under a highway when my car wouldn't accelerate anymore and started jerking again so i pulled into a gas station and realized that i could not reverse either.
I was driving home and the door unlatched on it's own and became cracked open in the middle of rush hour. I had to stop and hurry up and get out to open and close the door again. My daughter was sitting in her car seat on that side. Please fix this problem. This problem happened to me about 2 times yesterday.
Three weeks after buying my brand new 2012 ford focus, the car began to hesitate on the highway. I complained to the dealer who said it was a ford problem and not theirs. The following month, i almost died in the car. A regional manager from ford came to the dealership to speak with me, resolved nothing. I followed lemon law protocol and documented everything through the service dept. More than 12 visits. Four visits before the near fatal crash and the remainder afterwards. Ford ran out the statute of limitations on my vehicle so they did not have to pay me. The vehicle has a propensity of turning off when accelerating to 65 mph. When making a turn or u-turn the car hesitates. Ford admitted to manufacturer defect and still would not put me in my original position which has left me with disc displacements beneath my brain stem. I have chronic neck pain every day of my life. I was making a left hand turn and had plenty of time to turn. A white utility van flew out of the lane to try to beat the light as i was turning. The car turned off and i had to brace for impact. The car would not start. Two additional malfunctions caused the car to veer left and crash into curbs. Last week, i had to make a u-turn. I had plenty of time. While turning, the car hesitated, and the car was stopping, the way it did in 2012. I was almost killed by an 18-wheeler who thought i was initiating road rage. He then followed me and ran me off the road coming one inch to the side of my vehicle. I tried to take pictures, but my hand was trembling. Ford needs to replace my vehicle at the replacement value from july of 2012 and obey the va lemon law statute. Ford offered me a buy out of $8,000 in december 2018. I had to lay out $14,000 for a new vehicle. They should have credited all of my car payments $17k, and provided a settlement for permanent spine and neck injuries. Accountability is demanded.
Passenger front door will not latch.
Shuttering transmission - brought in to ford to have serviced because there was an extended warranty offered but my car had already passed the milage limit. I had gone in previously complaining about the shutter and was informed it was because of the type of transmission it was.now that there is an actual problem with the transmission i now no longer quality for the extended warranty because it was not discovered until i passed 100,000 km
Have seen 2 recalls for this vehicle involving the locks/latches,fuel problems, and steering wheel locked up twice today for no reason.
The rear driver side door lost the ability to shut. When i tried to close the door while parked in my driveway, it wouldn't latch.had the car inspected and discovered the rear door latch has failed and needs to be replaced.spoke to ford and apparently the part is on a 4 month back order!not sure why this hasn't yet gone to recall.after doing some research, found out that this issue has been occurring on a lot of 2012-13 focus, and an investigation has been started.i was charged $129 for the mechanic to inspect the car, but haven't had it serviced yet due to the part being on back order.i don't have the receipt for the inspection handy but can scan a copy if needed.
It started as the radio being on and a loud cracklings sound would occur then the radio would stop and never turn back on. Now the radio is always on and still the sound occurs more frequently and sounds like gunshots going off. It's been so loud it has scared me to the point where i've lost some control of the wheel. Also the 911 assist can't be used when the radio isn't working. The vehicle can be sitting in my driveway of on the road.
First off, when accelerating, even after the transmission recalls were "fixed", we still have very bad jerking and shuddering when accelerating. Sometimes it sounds like a grinding sound.secondly, there is a clanking sound that happens when we drive over very small bumps. It sounds like metal hitting metal in the back of the car. There is nothing in the trunk that could be making that noise, and is heard outside of the car also. Problem cannot be located by mechanics or myself.
I was driving home when my door flew open. I tried to close with no avail. I held my door closed until i got home and it still will not latch. I called to see if there was a recall and of coarse there is not. But was told a pencil would reset it, this did not work.
My driver side from door flew open while driving. The door will not latch closed and i have to use rope to keep it closed.
My 2012 ford focus has a transmission clutch defect..my experience with the problem has been a rattle noise, during low gears, check engine light appears off and on, vehicle stalls as your driving, speedometer goes up when you are in park, and it causes the car to "flutter" in and out like it's about to shut off.i have had the defect fixed by the ford dealership three times.. I am now having take the car back to the dealership to be fixed for the fourth time. I just got my car back from being fixed again for the third time. That same day of picking up my car my son and i stalled out in the middle of the interstate three times! my son is 19 months old, as you can imagine i was fearing for our life.. Cars going 70+ miles an hour, going past you, while your stalled out in the middle lane.. I couldn't get out the vehicle with my son, because remind you, i couldn't get out safely, all i could do was hope the people behind me could see my safety hazard lights..this was not the first time i have stalled out in this car.. This makes stalling out number 6..i have a huge safety concern with this car. I don't feel safe driving it, especially with my son in the car.. I just want the dealership to replace my car.. I want to feel safe driving and i am terrified to drive mine.
Car lost power and engine light came on while traveling southbound on i-95. Underneath parts and lower body panels caught fire and melted. Vehicle was towed to the paul clark ford dealership in yulee, fl. Where it was discovered the engine had experienced a catastrophic engine failure. There was a hole a little smaller than a basketball blown out of the bottom of the crankcase with the oil pump and pieces of the engine laying on the shield covering the oil pan. The car had just been fully serviced with it's routine oil change, recommended service routine, etc by same dealer. Even though the vehicle is under full warranty, nothing has been done to repair the vehicle as of yet. Ford is conducting an internal review and said it could take up to 90 days before a determination is made. They also have not offered a loaner vehicle or a rental car to the owner while this process is taking place.
The driver rear door latch stopped working. I opened the door from the outside like normal and then closed it. Started my car to leave my driveway and noticed that the light indicating that my driver rear door was open. I then proceeded to try and get it to latch with no prevail. I talked with a friend and found out that it was my latch that was bad and that there was a recall with the fusion and fiesta models.
The door latch will not come out of the unlocked position and will leave the driver side door open with no way of closing
I was driving vehicle and turned a corner into a 2 lane road and right passenger door flew open at the same time the passenger door ajar warning came on pulled the vehicle over and tried to shut door and thedoor latch would not catch and close. I had to secure the door with a bungee cord to secure door but door still tried to come open. Door latch will not engage to be locked.
I am receiving "electric power steering assist system" error messages as my power steering completely disappears.fortunately, each time it has been when i first start my vehicle and prepare to move.according to what i have read, ford has been aware of this issue, but i have never been notified.i have less than 50,000 miles on my car and this is just another in an ongoing "recall" situations. I have had starter issues, recall 15b22 transmission control module, silent recall for seal leak, car revving while driving down the highwayand periodic display disappearance.i am very disappointed as i love the way the car handles and i get 40+ mpg on the highway but am now concerned about taking any trips or driving on highways as i have read this power steering issue can occur while in motion. This latest issue began about 2 months ago.
Vehicle makes extremely loud static sounds, cracking, popping. Radio cannot be controlled. First time this happened, i almost crashed from the erratic and sudden noise. Radio does not work as of now, mileage is 80,000 approx. This needs to be fixed.
I opened the driver's side rear door to take out a few groceries, and when i was going to shut the door, it just bounced back. Now it just won't close at all, (it won't latch on) and i have to tie it down.
Taki off from stop light car is stalling, turned vehicle off and will not start again
It died while driving 3 times right after and the car idles strange
Door lock stopped working while driving door opened on turn.have to hold the door closed to drive or tie rope to door.major safety hazard drivers door.vin not in recall but fits all symptoms live in warm area in southtexas.
My 2012 ford focus has had two door latches/lock fail. The latest one happened last week. It was the front passenger door that wont close at all. It just swings open and does not close no matter what. This happened to the front driver side door about 10 months ago too. Both have happened while the vehicle was parked at my work place. The first time i took in my car for service to the earnhardt ford phoenix location, the ford employee who took my information downsaid that the same thing happened to his same year model focus. The second ford employee who took my info down last week has also experienced this issue while moving/driving a friends ford focus.
The steering wheel has sharp edges in the aluminum trim in the center of the steering wheel, covering the horn & airbags. This trim is flaking & has very jagged edges. My husband & i have both cut our fingers, drawing blood on numerous occasions. What a feeling it is to flinch after being nicked while turning into a busy intersection, how dangerous..hurts like hell!!
After receiving the recalls serviced by mike white ford in cda idaho.my vehicle is no.longer safe to drive.the 2012 ford focusthat was perfectnow stalls lacks power .the safety features no longer work.the car now has steering issues .since the recall work was done the car has sat in the driveway .it is unsafe for myself and others.when the car is in motion and you depress the gas paddle the rpms will race all the way up then plummit.while driving there is no power .when driving an incline or hill the gas paddle has to be pushed to the floor and still loses speed .the car shakes and the steering is erratic. One of the safety features in which the stereo mutes unless the seatbelts are clickedin while the car is in motion no longer works the ford motor certified mechanics or techniciansrefuse to honor the. National traffic and motor vehicle safety act and the letter of recall concerning my 2012 ford focus that has under 60 thousand miles on the odometer.
My drivers side door latch opened while driving and the door came open. I stopped and it would not closed the door stayed open. I called the ford dealership and they said it is a known issue year a recall on the focus has not been done. The cost to replace the door latch and mechanism was $517 that they are quoting me. This is a safety issue that is know.
I went to get my oil changed someplace other than my ford dealership and since, the car has been running oddly. Mostly issues with accelerating after sitting at a red light on roads where the speed is anywhere from 35 to 45 mph. It doesn't happen all the time, but i noticed it about a week after the oil change.the other issue, that is more cause for alarm, is that the doors will not close completely. First it was the passenger front door, then the passenger rear door and finally the driver rear door. All while stationary, thank goodness. Since then, all but the driver's side front door have been secured with bungee cords for the last few weeks, because i did not have the funds to replace the door latches. One of which had been replaced only last year and cost me nearly $500 because the part hadn't been on recall! i then found out today that there is a recall on said parts that began in january 2017 but i have yet to be notified by my dealership! i only noticed because i wanted to see -if- there had been a recall due to hearing about a few other people having this same type of issue. See photos of bungee corded doors.this is extremely dangerous and those who own this same model of car should be notified immediately of a recall, not when parts are available. I would never have known had i not thought of doing my own research. I may never had known if i was waiting on my dealership to notify me... I may have been seriously injured or worse if i had waited on them.
The transmission races and stay there this transmission has only lasted a year and three months now ford does'nt want anything to do with it. They knowingly knew there transmission were faulty. Now they want me to come out pocket $611 to put another bad transmission in.
Whenever it rains and i'm using my wipers they will just shut off randomly or they do a very inconvenient delay at the worst of times especially when it's raining hard. It's dangerous and you can't see. Oddly enough my horn don't work either. I got the car january 1st,2020 of course it was previously owned i got it from a used car dealerthe horn worked until i think march, 2020. I hit a bump and it's like it just quit after that then a couple week later i got a bump again and it started workin for a little bit. Then a couple days went by and it just stopped never to work again. Checked all the fuses they all looked good none looked blown. It's scary because so many times people will either pull out in front of me like they don't see me or almost hit me and i have no way to alert them that they almost him me and need to pay attention. Then there's the whole having to take off slowly if not and you take off fast it the car will jerk and stall and it does it really when sometimes when turning and now the rpm drop so low when idling it almost dies. I just replace the motor a couple months ago and it was doing this before the ne motor got out in just not as bad. And it's like you can press the gas pedal and push it but the car. Aren't beg jl and goes... It's scary to me and i usually always have my kid with me. It freaks me out because not only does it stall or whatever it's doing i have no horn to let people know to go around i know a girl i work with her daughter has the same car as me and stalking has gotta.
The door latch on the front driver's side door is broken and will not allow the door to close. I cannot lock the car door or shut it. When i attempt to close the door it "pops" back open. The incident occurred while the vehicle was in motion on a city street while turning. I was driving and the door suddenly opened by itself when making a turn, due to the broken latch.
"takata recall"while driving my car going to work suddenly the passenger side door opensso i tie it with rope and bring it to mechanic after work and they found the door latch is not working,after 2 months same thing happen on the driver side door while driving going to grocery the door opens and it wont lock anymore so both my doors are tied with rope while driving.thank you
After i put fuel in the fuel tank and try to start the carhesitates like it wants to quit. I just got it away from the dealership where they replaced fuel pump, fuel tank, and did a software update to the pcm. And also replaced the purge valve. After fueling the car is the only time the hesitation is noticed after that it starts fine until the next fuel is put in. The 2nd thing that is happening is there is water in the trunk under the spare tire. It has been raining for 2 days now and the water is even with the spare. What i was told by the dealership was that ford has basically washed their hands of me and my car since i settled with them about the class action. I am having an independent repair shop to try and find what is causing the problems. But i do think ford should be held responsible for making such a lemon. I still owe over $8,000 on this vehicle now i am having to do repairs on it also.
The door latch on the front driver side failed to lock in and the door could not be closed at all whenever i drove or parked the car. It is so dangerous for driving and the car is highly possible to be stolen. I have contacted the ford (berge ford, mesa, az) dealer service to fix the problem, but it costed me $440.00.
Driver door will not latch or lock in order to stay closed while driving nor while parked. The automatic locking system that engages after beginning to drive does not latch or lock the driver's door, resulting in a panel warning that the door is ajar.
Drive side door will not stay latched. Door swings open while driving on highway. Door must be secured with a bungie cord. Ford refuses to pay for damage citing i not being the first owner of the vehicle. One week and the problem still has not been resolved. Part is on order. Ford is not concerned with the safety of their customers!
Trunk opens while driving - highway and city streets. Has happened 3 times in the last 2 weeks.
Rear door latch failed. The door would not stay closed. I had previously had the latch on the front door replaced several months ago. I realized that this is an ongoing issue on the 2012 ford focus when i chatted with another owner of a 2012 ford focus who was is for the third time for a door latch replacement. Luckily, i have an extended warranty and my cost was $100. The cost without a warranty would be almost $275. This should not cost the owners of these cars anything. This is a safety issue. These latches fail without warning. Both times that the latches failed, they worked fine the previous day
Car just simply stopped movingwhile driving down the road.diagnostic light read transmission failure.car had to be coasted to the side of the road.luckily it was a rural road andthere was little to no trafficor my child could have been seriouslyinjured in a crash from being struck from behind. I understandthat ford is aware of these problems. Is it going to take someone or theirchild being hurt or killed to remedy the problem
While driving down my street i take a right hand turn and my door flies open and i attempt to catch it from slamming closed but the force was too great and the door pushed my arm back towards my body. The door hit the car and bounced instead of latching on. I pulled over and it said door ajar and the door would not latch! this is a major safety issue for my son and i, and ford says it is not covered so it is costing me $529! this kind of safety issue should be covered much like the ford fiesta and fusion!
I was driving to an early morning meeting (5:30am) when the driver side door suddenly opened without warning. Once the door opened, it would no longer latch. The car door had to be manually held firmly closed for the duration of the trip. With every turn, the door would attempt to fly open.
The car has a bad stutter from complete stops, or even when slowing down it stutters and shakes. Even at low speeds the rpm staggers from 200 to 800 just sitting still. When i'm in traffic going under 40mph the rpm staggers between 1-2000 rpm it's just unsafe and worrisome and needs to be fixed by ford! i've ready serval different blogs with various customers having the same issue! it would be sad for someone to lose their life behind this problem because ford won't address and handle the issue
Was driving down the road when my driver door opened.. The door will no longer latch and its very unsafe to have that happen someone can get hurt..
Driverside front door locking mechanism fail to secure door as it couldn't be lock adding a safety hazard with only 37,000 + miles is unheard off this to happened on a car at this mileage.
For the third time in six months, my car will not start.it was fortunately parked in my garage.there is power.the onboard computer has erased itself each time.each time, i've been told its a transmission problem, and that its covered by warranty.it's gotten to the point where i don't even trust my car to drive it anymore.
While accelerating out of a parking lot to pull out into traffic, accelerating through intersections, or taking a right on red, the car will start to accelerate and then suddenly as it try's to downshift, it acts as if its stuck in neutral, and wont accelerate at all. On multiple occasions i have almost been hit by other moving vehicles. Some going 50 mph have had to slam their brakes on because i wasn't able to finish accelerating to get out of the way. When it isn't doing that, it has jerky/ rough/ downshifts. It also vibrates when i try to speed up and sometimes has a hesitation and then will kick in to gear. This is a very serious safety issue and has almost caused me to get hit by other cars in motion multiple times . Especially trying to pull out into traffic! i brought it to the used dealership i bought it from and they discovered there was a communication error code with the tcm. They did a system reset and 24 hours later, it was back to doing the same thing again. After doing research i learned that there was a recall on this issue and the recall does a free reset for you. Well, this does not fix the safety issue! it actually needs to be replaced to their newer updated model that isn't defective like this one. So, their current safety recall does nothing. Also, other research showed me that ford went through a giant lawsuit over these exact problems in 2016 and one result was an extended warranty of 10 years or 150k miles. This doesn't help the people that are already over the 150k miles! their safety issue is still present! next i'm contacting the bbb, attorney general, the local new channels, and the governor! this recall needs to be updated to getting it replaced!!!! not just reset!! *recall 13v523000*sources of my information: https://www.cars.com/articles/ford-focus-fiesta-transmission-settlement-what-owners-should-know-420135/
Car will stall out when stopped.gas needle will not work sometimes.echeck engine light will come on and go off when gas it put into the vwhicle.it
In june 2016 my driver's door latch broke and my door would fly open as i drove it. I was informed there is no recall for the ford focus 2012. I paid the $385 for repairs. Yesterday my passenger door had the same problem. I am getting nowhere by calling the national ford number and i am getting nowhere with our local dealership.some ford models have been recalled, but not mine.i am fearful to have my grandchildren in the car with me. Who knows when the back doors are going to break since both front doors have broken?!fortunately i was in a parking lot both times the doors broke. It is very difficult driving home 30 miles while holding a door shut.
The hands-free phone system (sync) malfunctions and stops working causing unexpected distraction to the driver. Warranty is expired, although ford extended the warranty for this issue on other ford vehicles.
The car door on the driver's side will not close.
While driving on a feeder road in texas, taking a right hand turn, the drivers side door opened on its own due to a latch failure. No injuries, and a recall has already been issued. The car also has an ongoing issue with the transmission causing the car to lunge forward at both high and low speeds. The transmission has already been "repaired" once under warranty, but has started showing the same issues for a second time. Currently with dealer.
Transmission issue for 2012 ford focus is code po7a3 a recall item?transmission issue makes it unable to drive safely. Local ford dealership states not a recall item. But i never received any recall notice from them regarding any transmission issues and i just want to verify it is not a covered recall repair as it will be costly.
While towing this car behind my motorcoach four-tires down, per ford manual and current rv safety practices, the focus' passenger-side rear tire had a blow out.the tire came completely off of the rim.all four focus tires were checked two days before and pressures were at spec. With no sign of leaks or apparent damage.the tires are michelin defender tires with about 14,500 miles on them and purchased in april of 2014.this blow out was a complete surprise, for the tires were in apparently very good condition, i did not run over any road debris and i was traveling at 55 mph.i have photos of the blown out tire and will provide them upon request.thank you.
While driving straight on a neighborhood road, the latch on the drivers side door suddenly broke and the door swung open. Similar issues led to recalls in the fiesta, but not yet the focus.
Three of my 4 door latches stopped functioning completely.they did not work whether the car was stationary, in motion, driving, or turning.we had to tie the door handles to each other from the inside to keep them from flying open while driving.when you pushed them shut from the outside, they would bounce back open.this also caused constant warning lights/sounds from the dash.ford stated there was a recall, but ours were not covered because my 4 door latches were packaged as a 4 pack whereas the serial numbers for the recalled latches were sold in individual packaging.so therefore, i was not covered due to a loop hole.the doors not shutting properly (ever) caused water to leak in and cause other problems such as the window motor shorting out.i reached out to corporate and customer service and was told they would not pay for the repairs.i paid for the repairs out of pocket because i had to.
Since 1 month after buying this car every time i stop driving and start driving it hesitates. Sometimes when i stop it just keeps shaking. I never reported the issue because some people say it stops. It has been 1 year and 2 months and it has officially gotten worse. At times when i turn the car on it takes some time to start up. Can some one help me please
I had 2 recalls on locks and fuel pump and now today @7:00am i have transmission melfunction. I will never buy a ford again
Transmission is slipping and not moving when in gear. Check engine light is also on.
Power steering went out while traveling.
Driver side rear door will not latch. I was parked and opened my door from the inside got out and tried to shut the door and it will no longer latch or lock
I was told i would need over $1,000 in repairs for bad engine and transmission mounts. It shuddered off and on the whole time i owned the car but it seemed to get worse in the last 3 years. Not sure how much of that is caused by a bad fuel and transmission system but it seems like there is one thing after another with the ford focus.
The drivers door latch failed so that the door will not stay closed. I was lucky that it occurred in a parking lot rather than while driving.
Transmission issues including shuttering and delayed forward motion when accelerating. Also sounds like it idlestoo low when stopped at a light vibrates like it's going to die. Sounds like something is going to fall out from under the hood when transmission changes gears. All happens when city driving. Also check engine light came on when these issues began.
I purchased my car in june 2012. I have had to replace the clutch three times due to issues. I have had to have the roof liner reinstalled as it had come loose. Now, only a month after the $700 repair for the roof, i am now told to pay $950 to repair my brake booster which as broken and messed up the primary shaft. My car has less than 30,000 miles on it and is only 3.5 years old, yet seems to be falling apart now that it is out of warranty. I asked if i had done anything to cause the brake booster to fail, and was told "no, it is just a mechanical failure," that i have to pay for because it is out of warranty. I was also told that there was no way that the mechanics could have seen the issue, even though it mysteriously started less than 2 weeks after i had it in the shop for over a week. After getting the roof liner and clutch reinstalled i was told that they had also updated all of the software in my car. A little over a week later the check engine light came on as i was stopped at a red light. I thought it was a software glitch as the light turned off when i started driving again. It happened once more about a week or so later, but it was at the same stoplight, so i thought it may be the particular angle of the car at that light or something, but resolved to take it in if it happened again. I was gone for 2 weeks for christmas break, then when i came back the low brake fluid light came on every time i was stopped for more than 30 seconds. I stopped driving my car until i could get it into the shop. So, with less than a month of driving my car since it was last in the shop, apparently $950 in damage was done that, while not my fault "could not have been avoided" and is something i have to pay for if i want my car to be safe to drive.
Horn was working on and off for first few years i had the car. Now, it doesn't work at all.
The front driver side door latch broke and the door would not latch shut. I took the car to the dealer for repairs and paid $510.72
The radio in my 2012 ford focus se has malfunctioned. While driving one day, i heard a loud pop and then static. It was so loud it scared me and i almost had an accident. It has done this numerous times, even when the car is turned off and the key is removed from the ignition. Upon checking social media and complaints on the web, this has happened to quite a few 2012 ford focus vehicles. The only way to stop this from happening is to remove the fuse for the radio from the fuse box located under the glove box on the inside of the vehicle. Ford has refused to make the necessary repairs at their cost and i fully believe this is a safety issue due to the loudness of the popping and cracking. I have now been without a radio in my car for more than a year. After speaking with some audio experts, the only suggested solution is to replace the head unit for the radio. These cost more than $200.00 alone, not including the labor to install the head unit.
Driver door latch would not latch door closed.
I was driving on a street and my door flung open and now it doesn't close.
The door wont shut anymore, it flew open! i was driving home and made a hard turn the door flew open almost hit another car. Now it wont stay shut at all, called ford they said $400-$500 to fix it! i say hell no!
I was driving down the street--made a right hand turn and the drivers side door randomly swung open! i pulled over on the side of the street--the door would not close! it would not latch onto the car. I had to driver to my moms house, holding the car door, going 20 mph so that my dad could try and fix it. It took him two hours to get the car door to close!. I havent opened it since then because i'm afraid the door wont close again! ive been having to climb out of the passanger side!
The car has more than three major recalls .and ford don't have the parts for repairs.. Airbags ,electronic clutch. And some other problems with nopart s coming in!!!!! car has not been repaired.l have taken it in four time and told the parts are just coming in.temp repairs i am so so very tried of this! i have been a ower of 4 new fordscars. And a customer for ford & gmc not again.
I was driving on a city street travelling 50 mph when my car started to stall. I hit the gas and my car jerked and stalled again. Then my car read a message that said "transmission malfunction service now." once i was able to get to a safe location, i parked my car and it made some funny sound almost like a clunking noise. This is not the first time my car has stalled out and had transmission issues.this is actually the third time i have been driving my car and been scared out of my mind due to my car stalling out while driving.
The light showed the left rear door was opened so i open and close the door but it di'd not latch, i continue to close the door the latch wouldn't hold. I looked at the latch and it seemed to be loose, it was broken not sure how or why.
While driving down the road the rear left side door flew open.it appears there is a problem with the door latch it will not close.
While pulling out of a drive thur my car suddenly became very hard to turn and a message appeared on the dash stating "steering assist malfunction". I was able to turn off the car and restart and the problem seemed to be okay. Now i am worried that this will happen again but in a more dangerous situation. There are many other complaints i have read about and it's not if it happens again it's when. Also tonight i experienced my rear right side door is not able to close at all. Which i have read numerous complaints about both of these safety concerns. That is a huge safety hazard, i am very thankful that i realized this before driving away with my daughter in the back seat. I will never buy another ford again!!!!
My 2012 ford focus takes a dangerously slow amount of time to accelerate on the highway and shudders excessively and very visibly (at any speed) when trying to accelerate. This car is a safety concern. Just this week it is not starting at all. I received a letter from ford that there is a defect in the transmission in my car and they will replace it for free. I have read online that this doesn't fix the problem that others have continued to have these safety issues even after ford replaces their transmission or transmission clutch.
Over the last 4 months my ford focus has completely ran like [xxx] the car bogs out cuts off due to the fuel and cluster jam and it's caused my clutch or transmission to throw codes.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Our family took part in the recall campaign that was due to defective transmissions ford sold previously. (this campaign was not easy to discover). The car would stop in the middle of traffic randomly, and still does after the dealership applied the fixes ford suggested. My mother experienced total power loss twice and was almost in two accidents because of that. (the problem still persists). There are only 54,000 miles on the car and it is in great physical condition.
At 58,000. Horn started to work intermittent, now it does not work at all. What next? already had work done on tranny. Every thing seems to be computer related. It also surges at start up at stop.
I was leaving after meeting up with a friend and as i turned my driver door opened out of no where causing my to strike another vehicle, turns out it's the door latch that won't close, so i'm sitting here startled writing this and my car door is still not able to close.
The car seems to hesitate at acceleration from parked position.i noticed a slight "skipping" or jumping while driving off of the lot.since then, i have noticed the same while driving on the highway.the dealer (used car dealer in alabama) told me "its a good deal, good car"!!!
While rounding a turn going up hill my car started shimmying, and studdering. At that point i am losing power.when pulling into traffic it is also doing it. I am afraid it's going to cause an accident.
The vehicle's clutch has had to be replaced or reprogrammed about six or seven times now in the last two years.this is a known defect to ford and they have issued a recall.
While at a stop, i tried to close my rear passenger door and the door latch failed to latch and hold the door closed. This is the third door latch to fail on this car.
Takata recallwhile driving my seat belts lock so tight i have to unbuckle them because they won't come lose.
The driver's side door will not remain closed.the latch won't engage.
The horn quit working at 90xxx miles. I checked the relay, and the relay was not the issue. I luckily purchased an extended warranty that paid for the horn. But i think there should be a recalled issued about this because a lot of people with the same make and model are having this issues, from what i have found online.
Door latch on the drivers side door flew open while in transit.driver made a right hand turn and the d/s door opened and would not latch closed after that. Took it to a repair shop and they quoted me $500 to fix. Looked up recalls and there are known issues with ford vehicles for door latches, yet no official recall on the ford focus.
Recall--transmission clutch shudder/transmission input shaft seal warranty extension---field service action number = 14m01i took my vehicle to homer skelton ford in olive branch, ms on 2/27/17 for a transmission control module recall. This recall goes up to 150,000 miles which my car has 135,000 miles so it was still in effect. The service guy told me that there was another recall regarding the transmission (i listed it at the top of page) that it expired at 100,000 miles. Well my car had 98,329 miles when i bought it at city auto in memphis, tn. I had no way of knowing about the recall and i didn't receive a recall letter---the lady at ford customer service checked this out and told me that "no" i wasn't in their system for this recall letter. So now the dealership is wanting me to pay $2033 for repairs due to the 1st recall. The ford customer service (2 of them) told me to call the service manager and see if he has any resources. I called him twice yesterday...no answer either time. So when the service technician called me and told me my car was ready, he told me that he had to pull the service manager out of a meeting to describe my dilemma, which was to no avail. They said that i was responsible for the whole payment.
I was in a lane beginning to merge onto the highway. This car was to my left and did not see me in their blind spot trying to merge right too early. The car behind me was following too close not allowing me to be able to slam on my breaks. If my horn worked i could have alerted the driver that a car was in their blind spot. Luckily no accident occurred, but i'd rather one not happen period. My horn has been going in and out for quite a while. I have changed the fuse a numerous amount of times and got the plugs checked. No one can tell me what is wrong. This car almost hit me due to this horn issue. Also, i can not pass vehicle inspection due to my horn not working and the security sound not sounding when it is being locked.
Door latch broken.driver side door fails to latch.door opened normally then tried to close door after taking seat.door made a bang and i closed it and it bounced open.tried closing and again and notice it would not latch.had to use rope to tie door closed to get to work.
The transmission malfunction sevice now warning came on. Car shudders and lurchs when on incline, slowing at intersection, difficulty maintaining 60 mph on expressway. Clutch had been recalled and replaced several times: the first at 3,543 miles. The vehicle had shuddered,lurched forward i off/on for four years when stopping,slowing down and at highway speeds.
I could handle the studder and handle the being held hostage by my seat belt, but now i have to pay $1,800 to get my steering fix after almost hitting a tree with my family in the car. I was just about to upgrade to a escape, i will never buy ford again after this because i have 89000 on my car they will help with nothing. Nor do they care about the safety of me and my family or the other people around me ! i have never been so disappointed. I truly loved this little car until it tried to kill me.
I have been to my ford dealership 10 times last year and 4 times already this year. I have multiple check engine light that came on and each time they replace a part on my car. I had my car last week for service and now it's back this week again for service. I have all my repair receipts and i am completely sadden that ford cannot do anything for me as i called the ford cooperate office and have their specialist looked at my case and i am having the same issues. My car shuts off on me so many times while driving with me 1 year old son in the middle of the street. They will fix it today and next week i am back in the shop. They have my car more times in the shop than i have on the road. I am extremely tired!i told them to test drive my car each time they "supposedly fixed" my issue and the problem remains the same. I have spoken to [xxx] at the cooperate office in florida ( 1866-631-3788) ex [xxx] and he has never solved my problems or return any of my calls.--at present writing this issue i am scheduled for another "repair". Another check engine light situation. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I was at a stop light on a main route in a city and the light turned green i stepped on the gas pedal and the car bucked then stalled again, it was recalled and said it was fixed but as far as can tell itfs not
The transmission shuddering and slipping. The car has 160,000 miles
While driving my 2012 ford focus the driver's door flew open when making a right turn on a state road. The dash flashed warning at same time door flew open. Unable to shut door, drove home holding door shut.had vehicle towed to ford dealership, door latch failure, replaced at my expense. I requested ford dealership return defective part to me. Reported to ford customer service department.
While car was in motion turning onto a busy street, the front driver side door flew open. After further examination the door is notlatching.
I was verifiying on internet if my car had an open recall and it appears that a door latch with a fractured pawl spring. Apparently a previous owner had an issue with one of the door no closing. Need to work this situation as soon as possible, trying to transport my car over seas in less than a month and they wont do it if the car hace an open recall.
My ford focus was sold with a defective product.the transmission contains a defect that causes, among other problems, transmission slips, bucking, kicking, jerking, harsh engagement, premature internal wear, sudden acceleration, delay in downshifts, delayed acceleration, difficulty stopping the vehicle, and, eventually, transmission failure. These conditions present a safety hazard because they severely affect my ability to control the car's speed, acceleration and deceleration. These defects make the focus extremely unsafe to drive, not only for the passengers in the focus, but also for pedestrians and passengers of other motor vehicles, including families and children.
When going about 55 mph my car starts to get very loud, nothing seems to be wrong it's as if there's a leaf blower inside the vehicle. As i slow down, use the brakes, the sound slowly gets more quiet.
Left side rear door flew open on a turn, (surprised) pulled over to close door but it would not latch.i am now driving around with the door strapped closed.went to a ford dealer to get fixed but the cost is too high for me right now.very dangerous and this is something that should not happen on a newer car.
The horn stopped working, with no apparent cause, in all capacities. I first noticed the problem when attempting to use the remote locking feature on the key. Later, while at a stop sign in city traffic, trying to signal to another driver they were making a dangerous traffic violation, i discovered the horn itself, and not the key interface, was to blame.
I received a recall for the canister purge valve.i took it in to a dealership last year and was told it was fixed.now my check engine light is on and it the dealership tells me it was tested and their was no issue, so they cannot do anything now. My vehicle could stall and not crank back and ford refuses to fix a faulty part they had a recall on?
The driver side door latch malfunctioned, not allowing the door to shut.my son was driving the car on 07/14/2016 and stopped at the store.upon returning to the car he noticed the lights on and door ajar.when he got in the car,the driver side door would not latch shut.he had to drive home holding the door shut with his hand, while steering with the other.this defect is an extreme safety issue. Brought the car to the ford dealership and they advised that it was not covered by recall yet.i have to pay out of pocket.
Im having problems with my transmission i have been having problems with it since 2016 there was a recall on it i took it back a control module was put on it, than i took it back the end 2017 a clutch was suppose to have been put in it. Now its 2018 and its back acting up again.
The front and rear door latch on the drivers side will not keep the door closed.these parts are not available.i have been told that they are on national back order.my vehicle cannot be driven.please include my vehicle in the recall.it is not listed.
My horn doesnt work nor does radio. Door locks. Operate by them selfs, lock unlock when driving. The rack and pinion power steering went out.then come back on. And anti theft is out.been on going for 3 years now
While driving ford focus electric, car alerted me to stop safely now, while driving in traffic without any prior warning. Typically this occurs when there is an issue with the car and it was unexpected while driving in traffic. The dealer while working with ford determined that the battery needed to be replaced.
My car has been going backward when in drive and then just won't go. Today it totally stopped moving while driving on the highway. Thank god i was close to home and was able to pull over on the side of the highway. Walked to the garage down around the bend and they pushed it off the highway and into their yard. Before totally stopping the car would buck forward while driving then slow down and speed up on its own. Now won't start or run. Possibly the transmission or gear stick
Front driver side door will not consistently latch closed. Car was parked when i first noticed the door was ajar. Had to drive with the door immobilized by speaker wire and holding it with my hand until i had time to repeatedly close it in hope of it staying shut. After 45 minutes, it stayed shut until the few times i accidentally opened it without thinking which would result in similar adventures in getting it to close. Speaking to the dealership, they knew exactly what part i needed without much explaining of the problem and i was told my extended warranty would not cover it.
Had replaced part of the transmission the module. But now my car has transmission issues again.
While going down the road my driverside door swung open. Once stopped i was unable to get the door to relatch to close. This was a couple months ago. The door is having to be held closed with a rope whilst i crawl through the passenger side door which is very difficult. Having 3 kids this is a very scary safely issue.the latch will cost 300-500 to fix. I feel like this is an error in the making of the vehicle and that ford should fix the door latch at no cost.
Door latch on back side door has failed and i was told that my vin number is not on recall list. While at home went to close back door and it would not close.
On long trips (over 160 miles) with consistently high speeds, the engine torque and tachometer gauge level rises/whines, indicating a shift should be made in the automatic transmission, but the automatic transmission lags behind, causing the hover/forward stall due to engine torque, much like when you increase the torque causing the engine to "roar" before shifting in a manual transmission. This usuallyhappens while accelerating on higher speed roads and highways at higher speeds, usually 40-70 mph range and mostly when on a long trip w/o stopping, except for gas. Car is always in motion and there is no change in engine temp and no warning lights lit.this problem has occurred many times in the past 18 months.the date indicated was the most recent date.
This vehicle has a pretty significant engine shudder as well as a rattling noise between first and second and second and third gears.vehicle at times feels like it is going to stall out. This is a safety issue in all intersections and this vehicle should be recalled.
My car started making a strange noise then it began to jerk now it won't go into reverse. Transmission warning light came in i can't drive it.
Door latches failed. First one failed last october (back left) and now the driver's door failed (front left). First one happened when a passenger was gettingin the vehicle (was not noticed till the vehicle was in motion) and the second one happened when i was leaving the vehicle (car was stationary). I am actually surprised that this has not had a recall yet. Had to pay out of pocket for both. You would think a car manufacturer could make a door latch last longer than 3-4 years.
There was recall i'm my transmission which my local ford dealer have claimed to fixed but i have still been having problems with it and they seem unable to fix after me taking it back twice.now i'mthe problem is here again and my car won't back up and my transmission light keep coming on and it drives like a stick shift.i hope that it can be fixed without cost cause this is my only means of transportation.imstill making monthly payments
When i put my gear in reverse, sometimes my car jerks and reverse faster than it should or other times the car would idle, i would see the rpm going up and hear the rpm but the car doesnt move. I'd have to hit brake and try to reverse again. When i come to a stop and try to drive, the vehicle either jerks or just takes off. The problem almost happens every time. Or when i am slowing down, the car would jerk or shudder. Whenever i take the vehicle to the dealership, they just tell me the shudder/jerks are in their normal range reading and basically tells me that is normal for the vehicle to do. All the shuddering, jerking, and being hesitant happens mostly starting from a stationary position, like at a red light or a stop sign.this has been happening every since i bought the car in 2016 august, as a used car. I've had to get a new clutch, and replace the new one because it wasn't working properly.
Discovered drivers side door will not close, stay shut, latch, or lock properly. Door may be pulled or pushed open when parked or at any speed and latching mechanism will not keep door in place. This is a highly concerning safety issue as this resulted in recalls for the explorer, 2011-2014 fiesta, 2013-2014 fusion, and 2013-2014 mkz with the same exact mechanism.
Driver side door came open while making a turn on a residential street at less than 10mph. 2012 focus titanium had approximately 52,000 miles at time of incident.
I little while after i purchased this car in 2012, it began shuttering upon acceleration.i've reported this to the dealer several times.they ran their computer test which confirms there is a shudder.however, "it is not occurring frequently enough to justify fixing it" according to the ford corporate office, who i spoke with last year some time.it continues to happen and i would like them to fix this problem they have known is an issue with the focus 2012. Or i would accept financial compensation to be put towards a safer and more reliable vehicle.
We have an unsafe transmission in our 2012 ford focus, we have had trouble since we bought it new aug. 2011. Ford refuses to fix the problem.
My 2012 ford focus drivers door latch is broken, this car has 36000 miles on it and ford wants several hundred dollars to repair. I feel like this is a flaw in the car and should be covered by ford. This happened while turning a corner.
Radio has went out and now lights have become dim on the dashboard. Radio is completely off but still hearing static noise through the speakers.
The driver side door latch will not keep the door closed. I was driving down the road and the door flew open on a backroad. I had to bungee my doors shut just to make it home. This is a huge safety hazard and i am worried that this will happen with my children in the car next time.
I have a ford focus 2012 it has power lock on the doors. 3 doors lock with the remote just fine the door behind the drivers seat wont even close. It opens when i turn corners. This is a safety issues especially when i have small children, this car has had two recall fixes one with car rolling back even though it is an automatic and a transmission failure all due to electrical issues. I feel that the this is another one given that my passenger left rear door cant even be manually locked its only locked and unlocked electrically, there is nothing blocking the door to make it not close only the lock itself.
I bought a 2012 ford focus 2 years ago, since owning the car i have experienced major safety issues. Doing 55mph in my home town my transmission failed and my car came to a dead stop. This has happened on multiple occasions. My check engine light came on as well as my hill side assistant. I was able to pull into a lot. After this incident and leaving my car off for 2 minutes or so, i began to drive and my rpm's jolted into the 7,000's and my car accelerated uncontrollably pushing my speed to over 50 when i was only doing 30. Afterwards my vehicle once again de-accelorated in the middle of a busy road and came to a stop. I have brought my car back to ford 3 times in the last 2 years with issues due to accelerating, jerking, hesitation and fail to shift. This accident had almost costed me and others our lives. Ford failed to assist me in the matter and told me there was nothing they could do about the way the ford's electric automatictransmission system is made. This car is a dangerous vehicle and by no means should be approved to be driven or sold under these circumstances. After further investigation i realized i'm one out of thousands who have had the same issues with ford focus' purchased between 2010-2013.
I own a 2012 ford focus i brought it brand new and drove it off the lot. This car has been in the dealership 3 times for the transmission but it is still worse than driving a manual!!! i was notified months and months ago that there is a recall for the door latches. I have called several times trying to find out the latest info on the recall. Not to my surprise no one from ford has bothered to call me back!!! i have my family in this car and i do not want any of them popping out!!! shame on ford for selling these cars.
I had just purchased ford focus used. The dealership told me, that my cause recall does not stand. Because it exceeded over 100,000 miles. They said it out of warranty. They told me to pay $3,400 estimation to fix the car. I told them recall don't expire. Also that ford manufactures tell me up to 2012-2017 have recalls on transmissions issues. I'm just upset they don't hold up to there standards with ford and i love ford motors. They car stalls and won't go into gear. It has difficulty responding to gears. I bought it used abs notice the problems. So i hauled it in to the ford dealership.
While driving (at multiple speeds, on multiple occasions), transmission disengages for absolutely no reason and car must be parked and restarted to move again.the engine does not stall, and you can rev the engine, but transmission will not engage (like being in neutral) to move vehicle.took ford dealership multiple times to fix the issue because they needed an error code to work from, even though anecdotal evidence suggests that this is a well know defect of the transmission control module (i.e. Computer chip that regulates the transmission), in this vehicle, which was eventually replaced (and now the car runs fine).submitting this complaint because it caused multiple dangerous road situations where i could not power the vehicle on a freeway with traffic at high speeds.this could cause injury or death that is completely avoidable by the replacement of one computer chip, and ford is most likely aware of it....updated 07/30/15
For the fifth time in only eight months, the transmission has malfunctioned in this vehicle, causing it to stop accelerating or stall. It is a safety hazard, as it has happened on the highway twice and has been on the street in motion the remaining three times. Each time we have taken it to the shop at the owner's expense and it has required towing each time because it no longer accelerates. The transmission sensors (there are two) continue to misfire and fail, despite being replaced several times. This car was bought new in 2012 and has had issues since the purchase. We have two children and another is due at the end of january and i do not feel safe driving this car, as it has almost been the result of several accidents when it stalls and shudders.
The car goes into neautral with no warning loose all power and three months later it does not go into reverse and lost gears we had to pay out of pocket someone going to get hurt this car needs a recall on transmission before someone gets hurt bad there is so many complaints on transmission.
Car stutters and does not shift.severe shaking and loss of cruise speed is effected.the car does not accelerate properly and seems to lose speed while driving.i am scared to let my daughter drive this car and only have owning it for several months it has been in the shop once and going back again.there is no apparent fix for this problem and they will not do anything about it.the clutch was replaced and reprogrammed and this did nothing to fix the issue.
The contact owns a 2012 ford focus. The contact stated that the vehicle shuttered extensively and also that the speed failed to increase over 20 mph each time the failure occurred. The dealer replaced the transmission module but the failure persisted.in addition, the contact received notification for nhtsa campaign number: 16v643000 (latches/locks/linkages). The dealer was notified that the recall notice was received. In addition, the manufacturer had been unable to supply the part and the remedy for the recall repair for an extended period of time. The contact experienced the failure of the drivers door latch failing to unlock and was unable to exit the vehicle from the drivers side door. The latches failed to function properly for the doors from the interior and exterior. The failure mileage was not available. Vin tool confirms parts not available.
What has happened with my 2012 ford focus on august 18, 2015 has now happened 2 additional times since then.on 8/21/2015 my vehicle was dropped off at skinner & damulis to reprogram the transmission control module (field service action: 15b22 transmission control module reprogramming for overt tcm failure warning).on august 27, 2015 while driving down the road at 55 mph again i had the same loss of power, this time had an 18 wheeler behind me that was not slowing down, i pulled over to the shoulder and needed to use reverse and the vehicle would not go into reverse, it just revved like it was in neutral.i turned the vehicle off, called ford, again, and told them my issue.after restarting the vehicle after the phone call i was able to put in reverse.i returned vehicle to skinner & damulis on 9/3/2015, vehicle was "repaired" on 9/4/2015 and invoice stated my concern: car having issues with revving and won't go into reverse at times and their correction was they found tcm & pcm software update and performed software update.on 9/25/2015 i again had the same issue with revving while driving (35-40 mph) and was again unable to get the vehicle into reverse. Car had 90,111 miles at the time. Contacted ford and was given case# cas-7944030 and will be in contact with john from ford by monday evening.this no longer works for me.this car needs to go, it is going to kill someone, me, people in another vehicle, something and i am not going to have my family sued because this problem occurs again.i need a vehicle as an outside sales person and no longer feel safe in my 2012 ford focus.this car needs to be taken back by ford and destroyed.it has no trade value and i do not want another family to have this car and get killed because of it.please do something about this, i know i am not the only one with these issues.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
The contact owns a 2012 ford focus. The contact stated that while driving at various speeds, the vehicle hesitated with the accelerator pedal depressed. The vehicle was taken to currie ford located at 2052 w morthland dr, valparaiso, in 46385 to be diagnosed. The contact was informed that the transmission was defective and needed to be repaired or replaced. The vehicle was not repaired. The failure persisted. The manufacturer was not notified of the failure. The failure mileage was 64,000.
At random times the car will just shut off leaving a coasting vehicle down the highway, or leave you stalled out in the middle of an intersection. If you leave it sit for 30min-1hour it may restart.if you press the accelerator it was not respond. After a couple minutes the vehicle will recover from a rough idle and try to lunge forward even when vehicle is in park. Problem: transmission control module.
The contact owns a 2012 ford focus. The contact stated that the vehicle was engaged into the drive gear and it suddenly accelerated independently. The vehicle was taken to the dealer where it was informed that the vehicle was operating as designed. The manufacturer was notified of the failure. The approximate failure mileage was 40,000. The vin was not available.
My granddaughter and i were returning home from out of town where we had been on tollways throughout the day.fortunately, we were only a mile from home and out of the big city and off the tollways, when the car began to shudder and shake and completely stalled in the roadway as i was slowing to approach an intersection.it just seemed to lock up and shook violently and lights flashed and i immediately looked at the dash and it read service immediately.i looked in my rear view mirror and fortunately no one was behind me.i tried to accelerate to get to the side of the road and it jerked and slowly began to accelerate and slowly reach home.at home i put it in park and after that was unable to move it forward or backward.i had to have it towed to the dealership.had this happened on the tollway i am certain we would have been hit from behind.i have no doubt.we have been dealing with this since shortly after we purchased the car in 2012.it has been in the shop at least four times for similar issues but never this serious.each time gets worse.i am afraid of the car now and it has been in the shop now a month and is being taken to another shop out of town because the local dealership doesn't have anyone capable to fix it as per their service department.most of all this was a dangerous event that needs to be taken seriously.
I was driving down a bumpy road at 40mph this morning, came to a stop at a stop sign, attempted to turn right and merge onto a busy highway with an 50mph speed limit, the car started to go and then all power cut out without warning and the "stop safely now" and "refer to owners manual" warnings came up on the left screen! luckily, i was not fully into the traffic yet as there were several semis coming. I veered to the shoulder and stopped. If i had got going even for a second more i would have been out in traffic in the path of a semi coming at over 50mph.it took a few minutes of trying to turn it off. Eventually i opened the drivers door and that seemed to free it up to turn it off. I was then able to start it back up again and carry on with my day.
On march 13th, i was driving at approximately 55 miles per hour. All of the sudden i lost complete power in my car. The rpms revved up extremely high and i gained no power when pushing on the accelerator. I lost all speed in a matter of seconds and was forced to pull over. I was almost hit by another car as i was attempting to get out of the way. Steering became hard and it took more effort to break and slow the car. I turned the car off as soon as i came to rest. I attempted to restart the car and the car would not even turn over. I called a tow truck and had my car towed to ford. They had the car for 4 days and replaced the transmission control module (tcm). The part was covered under the emissions warranty according to ford. I was told the car was fixed and sent on my way. On march 24th the car broke down again. The car did the same thing as the first time and again almost caused a car accident in which serious injury could have resulted. I sat with the car turned off for approximately 5 minutes and then tried to restart the car. The car restarted on the 4th time. I called my local ford and asked if it was safe to attempt to drive over, they said it was. They have now had the car for one week and are unable to locate an issue. I was given a loaner vehicle which they have now demanded they get back. I been told the process of ford deciding what to do can take up to 2 months. I am no left with no car and ford is claiming no responsibility and providing no customer service. Ford needs to fix this issue and refund those affected.
This car has had transmission problems with the dual clutch automatic transmission it will shudder when changing gears, rollback, come close to stalling. I took the car in to be "reprogrammed" back in june of 2012 it drove okay with only minor hiccups with transmission until october 20, 2013. The car has less than 22,000 miles on it and the car is now not shifting properly. I put the car in drive and it was like i was still in neutral, once it did get going then it did not shift into 2nd gear properly. The car is not safe to drive. I will be taking back to dealership once again to reprogram hopefully at no charge. This car is a lemon and needs to be on a mandatory recall.
The contact owns a 2012 ford focus. The contact stated that the vehicle failed to accelerate. The contact had to apply force to the accelerator pedal to increase the speed. The dealer was notified of the failure and indicated that the vehicle had a salvaged title. The dealer refused to provide the recall repair and advised the vehicle owner to contact the manufacturer for a recommendation on a repair solution. A repair appointment was not scheduled with the dealer or an independent mechanic. The manufacturer was contacted to determine if the vehicle would receive the repair for nhtsa campaign number: 16v643000 (latches/locks/linkages). The approximate failure mileage was 78,000. Vin tool confirms parts not available.
The car vibrated vigorously when accelerates from a complete stop, followed by sudden accelerations when switching gears. The car had only 28k miles on it when this happened.
The car shudders and hesitates on take off to the point of stalling. Happens always from stop to running.
The contact owns a 2012 ford focus. The contact stated that while attempting to accelerate, the vehicle would lunge forward. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 9,000 and the current mileage was 20,000.
Takata recall.chronic transmission issues with the powerpoint transmission and clutch; services 6 plus times in 2 years for the same complaints, the dealer updates the transmission or replaces the clutch then 3 or so months later the same issues arise. When in stop and go traffic or car is shifting from 2nd gear into 3rd there is erratic shifting, bucking, her king, lurching forward, hesitation when trying to pull into traffic. This car is chronically unsafe!
Transmission issues, jerking, jumping, jolting forward, sluggish, lack of power, feels like the car is going to cut off. This happens at slow speeds, fast speeds, at a stop, idling, etc. You name a condition of the car at various speeds and it has transmission issues. I took it to ford to fix and they said it was a "known" issue, they updated the software and calibrated. It still has the same issues, the problem is not resolved.
The transmission clipped as to a 4th replaced faulty clutch while backing into the garage. The car jerked backwards out of know where and hit the side of the garage while backing in to park. The rear fender, bumper and parking aid sensors are now damaged thank you to a faulty transmission and clutch. I am tired of not feeling safe with my daughter in the car.
My issues with this car started the day i drove it off the lot and have not stopped.there was an issue with the fan that made my engine sound like it was chewing rocks whenever the air/heat was on - this has been fixed.i bought the car brand new and from day one it has been grinding, shuddering and not shifting smoothly. I've had issues with the rpm's skyrocketing when i'm slowing down and the rpm's skyrocketing when i'm trying to accelerate but the car isn't moving. I've had the car feel like it's completely lost power while in stop and go traffic then "wake up" and lurch forward...my transmission has been replaced once, my clutch replaced twice. Once i've been told it's a figment of my imagination and once i was told that i need to learn how to drive the car.the clutch i have now is the same one being used in the 2015 focus's, and though it's "better", it's still off...it's just off so sporadically that i can't bring it in because i don't want to be told it's all in my head again. This car is not safe. It is not a car that i'm comfortable passing on to my child when she starts driving next year and it's not a car that i would drive day to day if i had to drive rush hour traffic. It's too bad, too, because the design of the car is wonderful - it's comfortable, it's got the right set up, but the most important part of the vehicle is dangerous and doesn't operate properly.
When pulling of from a stop position sounds like a rattling or something making a cranking noise. Also car stalls at times. Taking off from stop sign car stalls when gas is pressed, this is an ongoing problem.
Accelerating from stop, engine hesitates, causing turns and acceleration onto streets to take longer than expected.
The transmission is failing causing my car to overheat, slow down, slippage engine revs but vehicle does not accelerate....car vibrates and shakes.
When accelerating car jumps or hops violently.engine makes grinding/chattering noise when changing gears. Experience roll back when on a slight incline. Power shift 6 speed is not safe. Have trouble crossing lanes of traffic for the jumping/launch judder problem.
The car stopped accelerating while i was driving on 1-95 in new jersey at rush hour .i was able to pull over safely, resumed driving and the car repeated this over the next day.after a service by a ford dealer, the car ran smoothly for 10 miles then the problem re occurred and engine light went back on. Would not accelerate in reverse or drive.definitely was not fixed. This is in addition to the constant sputtering and chugging when i accelerate.but coming to a dead stop on i95 in new jersey traffic was terrifying.
Incidence occurred twice in 2 day period."stop safely now" error occurred while driving the vehicle.1st instance was while breaking as approaching a stoplight.2nd instance was while accelerating on freeway onramp.both instances i lost all engine power and could no longer accelerate.i had to coast to a safe spot to put the car into park and turn off the vehicle but was able to restart it and drive to dealership for repair.serious safety concern with this vehicle as driver may not have ability to coast to safe stop while driving on freeway or busy traffic.after researching online, there is rampant occurrence of this exact failure being described on vehicle owner forums for ford focus electric both 2012 and 2013 models.
As many others, no, rather thousands of others have reported that the faulty dual clutch transmission offered by ford failed and almost cause an accident that could of seriously injured me and my 2yr old daughter. Will it take a death for the recall of this faulty transmission that ford knew about, before anything is actually done? how padded are they making your pockets? do your job and save lives.
The contact owns a 2012 ford focus. The contact stopped the vehicle when he noticed the accelerator pedal and brake pedal were located very close to each other. The vehicle was not taken to a dealer for diagnostic testing nor was it repaired. The manufacturer was not made aware of the failure. The failure mileage was 5.
I've experienced both hesitation and lurching forward with this vehicle when accelerating and traveling at low speeds (5-15 miles per hour) this is scary when merging onto four lane or even when caught in bumper to bumper traffic.this has been an on-going problem ever since the vehicle was purchased new. The clutch has been replaced once or twice, but the problem continues.
Without warning, (no lights on dash-board - no unusual noises - no problems starting etc), there were no gears and i was left in neutral.it required coming to a stop, putting it into park and starting again to limp along to get to a safe point to park the car and call for help. Luckily i was not yet onto the freeway!the ford dealership mechanic was able to replicate these circumstances and he too found himself without gears;he was on the freeway on-ramp and was lucky to not be hit.i can only imagine how dangerous this is if you are in 4 lanes of traffic going 60 mph!!!notwithstanding the severity of this "module" defect, the problem according to ford does not come under the 'transmission recall' and my car is 3,500 miles over the magical 60,000 power-train recall. I am stuck with a $1,500 bill and the fear that it might happen again; if not to me, someone else with this model/year focus.
I own a 2012 ford focus sel that has had multiple transmission issues along with an electrical problem relating to the steering wheel and a battery failure.the vehicle has had issues accelerating through 1st gear which was evident by extreme shuddering and shaking of the vehicle.this had put me into dangerous situations numerous times when trying to merge onto freeways as the vehicle hesitated to get up to speed in time.my transmission was replaced at 9,562 miles in sept. 2013.the shuttering and acceleration problems recurred at 21,904 miles in sept. 2014 and ford ran a system update to 'fix' the problem.they also replaced the steering wheel for electrical problems at this time.the acceleration issues continued for the next month and the clutch was finally replaced in oct. 2014.a couple weeks later the battery was dead 3 sundays in a row and was also replaced.ford has not been able to reassure me that these transmission issues will not be on-going.i continuously read others accounts online stating they are having the same issues i am having, and in many cases their dealerships are ignoring the issues and making excuses.please look into this matter.
I was driving down a road and all of a sudden my car wouldn't go i kept stepping on the gas and there was no throttle power. I turned of the main street and let the car glide to a complete stop. Praying that the garbage truck would stop cause my car was barely moving. I turned it off and then it made a weird noise.... I tried turning it on but it didn't so i called roadside assistance butwhile i was talking to them the car cranked up again. I drove it to the nearest dealer the told me i needed a new battery but i took my battery out h as d it checked and it's still good . Today my car did the same thing and now it's in the driveway it doesn't have throttle power the rpm's are not working not even when it's in park.
Takata inflators:this vehicle in the "drive gear" lunges when gas is pressed and quickly takes off at the slightest press of gas making for a dangerous take off from stop lights and traffic signs while on major roadways.this vehicle when placed in the "park gear" jerks when placed in park and feels as if it will roll backwards while in parking lots or home driveway.the vehicle has been reported multiple times to ford dealer for assessment and/or repair as "shaking" and "shimmies" while driving,to prevent this feeling, the emergency brake is used often.once, the vehicle actually rolled backwards in the the "drive" gear but was identified as a defect and repaired by a ford dealer.when placed in "drive" at that time it was showing on the dash as in "park".this too was corrected by ford dealer by replacing tcm.although repairs have been made to this vehicle since purchase, it continues to often shake and shimmy appearing to continue to have issues.as owner, i was not notified of the latest recall part prior to my warranty expiring which may have further resolved some of the lingering issues.tcm has been replaced, the clutch replaced more than once,or tcm reprogrammed during multiple visits to the ford dealer.
Since purchasing my focus in november of 2013, i have had several issues with what appears to be the transmission that have caused me to fear for my safety as they have resulted in multiple near-accidents.i had the car looked at within the first several months of ownership and nothing was found, i then took the car back in when symptoms persisted and got the clutch replaced within roughly a year of buying. The symptoms subsided for a while, but have returned and are still an issue to date.issues are detailed below:the car often chugs when in motion, especially during acceleration from a stopped position.there have been numerous occasions where the vehicle will intermittently and unpredictably refuse to accelerate in a normal fashion.this happens both while moving around 20-40mph and also when coming from a stopped position - say waiting at a red light or when waiting to turn left at a busy city intersection.this is terrifying as i never know when the car will accelerate normally and when it will not - at least twice in recent history i have attempted to make a left turn from a stopped position, had plenty of time to get through the intersection, but the car struggled and finally made it through too close for comfort.other times, the rpms seem to rev up for no reason, and the car accelerates very quickly though the pressure on the pedal has not changed.though the has happened with less frequency, it is almost more frightening as i feel like i am not in control of the vehicles speed while in traffic. Typically this happens when coming from a stopped position as well.additional issues i've had include it rolling backward on small inclines - sometimes when brake pedal is sufficiently depressed and even momentarily when in drive and gas pedal depressed.
I have a 2012 ford focus titanium hatchback. I took my car into bob tomes ford for a shuttering problem and was told to wait and see to continue to drive the car. Months later i had the tcm replace and now my clutch is out. These were all issues at the time i originally brought my car into ford. After the tcm was replace i tried to pick up my car from bob tomes ford service center and the service team could not start my car or get it in gear( yet somehow they "test drove" it). My car has stalled in the middle of intersections, my check engine light has come, my transmission is overheating and asking me to pull over and wait 5 minuets. This is extremely dangerous as i am a mother and have up to 3 children with me at one time. I can not trust my car to get me from a to b safely. My car dies randomly when it wants to. My car is now completely undriveable. I am still paying on this car and i can not even drive it! i need something to be done about this asap. This is absolutely terrifying that ford is allowed to sell cars knowing the transmission is faulty before they were on the market.
I was leaving from the bp gas station from wayne sullivan dr in paducah, ky i had drove from ledbetter which is 10 mins outside of paducah and when i started my car to leave gas station pulling out into busy intersection i went to accelerate and my car would not go any faster than 10mph with oncoming traffic behind me and my 5 year old child in the car with me. I had reported transmission problems before they put computer to adjust it but told me slippage and jerking would be normal due to the type of transmission. My car has always rolled back on steep hills also.
Shutters/ grinding noise/ tugs and jolts at low speeds and up hills. When in bumper to bumper traffic message on dash, overheating transmission pull over wait 8 minutes.
While driving car lost per and almost caused a major accident i was going 65 mph computer said my transmission was not in park.
The transmission keeps slowing down the car. Won't get up to speed, cannot exceed 25mph.
The contact owns a 2012 ford focus. While driving at an unknown speed, the vehicle intermittently accelerated and vibrated. The vehicle was repaired under an unknown manufacturer recall, where the pcm and tcm were restarted. The failure recurred. The vehicle was taken back to the dealer. The technician diagnosed that the clutch needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact was informed that the part needed for repair was not available. The manufacturer was not notified of the failure. The approximate failure mileage was 500.
The contact owns a 2012 ford focus. The contact stated the vehicle would stall without warning. In addition, the contact experienced sudden acceleration.the contact took the vehicle to the dealer and was told there was a problem with the computer. The vehicle was not repaired.the failure and current mileage was 600.
The engine seems to race at times and while the rpm are rising to car does not accelerate.also when i am at a red light it will either shutter or lurch forward occasional.when i took it for service they told me this was a normal function of the dual core transmission. Howeverit seems to me that if this were true the frequency would not be increasing and i would not notice it when i m driving.thank you i hope you can do something to help.
Air compression inside has always had air come inside the car never being sealed. Car engine overheats when they use their own products. Tire fault, they claim they couldn't see it, but if they really do diagnostic test as they charge, then they should see all the codes that come up on faults.ford knows they have had issues with the cars but when you take car in they claim they can't see it, claims to do a diagnostic test, which they don't.ask about the results they claim there is no diagnostic test for it, but yet they scam with warranty and yourself. Doors leak they say it's normal but it brings mold inside the car. I start it up to keep the battery going and to find someone honest who won't cheat you, cuz the dealerships are scamming folks. Same thing numerous times so i used the last date.
At first i reported issues with dealership regarding car moving backwards at time when i release brakes to go forward and my car is automatic. Also informed them after a red light i press the gas but car would not move immediately they said it was normal due to dual transmission. Car was not put in service. I had same incident and a month later i received an alert regarding a clutch recall and took it in for service today and explained to them i had same issue. Car was not put in service and they said it was normal cause car is automatic with a manual transmission and they stated to only bring it in if i hear metal grinding.
Car has 60000 miles and has exact same issues as everyone else is posting. Shuttering, slow starts, loss of power on highways! how is this not on a recall list by now or do we wait for fatalities?these cars are unsafe for the roads! i just had clutch replaced and i am even scared to get the dang car back and drive it. Ridiculous something isnt being done by ford. Wont be buying them anymoreunless we get some help.
The contact owns a 2012 ford focus. The contact stated that when starting the vehicle or when in the idle position, the power steering would disengage independently.the steering and power steering warning lights would illuminate after the failure. Additionally, when the contact was attempting to accelerate from a complete stop, there was a hesitation before the vehicle would respond followed by a brief rapid acceleration. The vehicle not diagnosed or repaired. The manufacturer was made aware. The approximate failure mileage was 60,000.
I was driving down a 35 mph road, trying to push the gas to get to 35 mph, but it failed and revved the engine and rpm without increasing my speed. I was going 20 mph and worried that my speed would affect other cars behind me to possibly hit me. There is some noise coming from the engine. It happened three times within less than a mile so i pulled over off the road to check and still unsure. The car is still brand new and only at almost 16,000 miles.
Vehicle vibrates when trying to accelarate from a complete stop. Hesitates and does not want to accelarate. Appears to not want to shift gears. Does the same thing at low speeds as well.
Today's date i have called ford motor company and spoke with miss.chris id#2191199 around 10:53 am pst.with the given recent opened number was # cas16420379 to state the said problems and to se how we could possibly solved the said concerns we have.i have told, i have been denied or refused to have my vehicle to be re-serviced over again for the reoccurring previously fixed and serviced mechanical or electronic pcm related software or the hardware failures today's morning and i was told by one of their service advisor named as frank this vehicle can not be serviced any longer.because,this vehicle record's showing that the vehicle it is branded and/or salvaged and that it will void any kind of mechanical warranties and when i said this vehicle previously was serviced under the same condition and records and why can not be re-serviced over again for said previously fixed at your dealerships service department ? when i asked what has been changed from before and until now ? he did not give me a sufficient answer for my satisfactions. The transmission was operating in-properly and took the vehicle to the authorized local ford dealership in the city of costa mesa,ca-92627.checked it in to the service area and registered it with service advisor#7217 to mr.ned shortsleeve's cares for the said problems. And that we claimed the said issues we were experiencing.1-the check engine light comes on and stays solid on and when that happened the transmission won't operate properly 2-then they have placed the tcm the side door latch it may breakper the manufacturer's safety recall and was asked the dealer to replace the said door component and we were told the part it is not available and needs to be ordered so can be replaced. We will be called when the part is arrived but,we never been called.
Focus has been under many recalls and at ford for repair multiple times for transmission. Every 6 months issues occur causing me to take back into ford. Last couple weeks i noticed intermittently, when i take foot off accelorator, rpms continue to increase, and car does not slow down, causing me to pump breaks multiple times to be able to stop. Yesterday during a snow storm, i again took foor off accelerator, this time the car again would still continue to drive without my control, causing me to spin out, not once but three times.i did not get hit by other cars as everyone was going slow, but i did have to call into work as my car was not safe to drive. This is now a safety concern for my focus, and myself, and my paycheck.something has to give as ford, has offered nothing but to keep bringing it back when issues occur.this is not appropriate customer service, and i feel there is a huge safety concern for my vehicle.
We first noticed when we bought the car that it was jerky when accelerating, was told that is the way the car drives.went on a road trip and trying to accelerate to expressway wouldn't go just revved then jerked out into traffic, we almost got killed and had to go to the shoulder to avoid accident. This happened multiple times and was very unsafe. We got to the point we were afraid to drive it, cause we didn't know when it would just rev and jerk or if it would actually work properly.it didn't matter if you just started and tried backing out or were on the road, the problem was constant.that is very dangerous on the road and you don't know when it will happen.took to dealer on july 6th and my car has been there since, it is now 6 weeks and they are replacing transmission clutches, there is a backorder of over 8,000 clutches, which means that many people have taken their car in and there is no recall for this car and we have no idea if the car will be repaired.the manufacturer of these parts does not have any in the warehouse and ford is estimating sept 7th which we doubt.this car is very unsafe cause you do not know when the transmission is going to shift..i think there should be a recall.as of right now we have filed complaints and no longer want the car back.reading blogs we have discovered that there are still problems with the transmission on the 2012 focus after repairs.if you have this problem, file a complaint and maybe there will be a recall.they will not give you a rental unless you have an extended warranty which we luckily do, otherwise we would have been paying for a rental for who knows how long.ford sold these cars knowing that this was a problem because it was revised for the 2013.
When in stop and go traffic, the vehicle lunges whenever you go back and forth from the accelerator to the brake, nearly causing several accidents.
Was driving down freeway at 65mph. Rpms shoot past 5 and car accelerates on its own up to 80mph. Cars message screen read "transmission malfunction- service now". I was able to pull over to the left - as there was traffic. Was able to get off highway but could only get my car to get as fast as 30mph before the rpms were past 5 again. Ford replaced transmission computer module. Drove car for ~hour and a half next day. Car is jerking forward worse than before. Shaking in the transmission. Would accelerate ~5mph on its own. Happened 5 times during the duration. Doesn't matter if you're in motion or stationary - this car has a mind of its own and i'm scared to drive it. I'm positive had someone been in front of my on the freeway, when it accelerated to 80mph on its own, i would have rear ended them.
The contact owns a 2012 ford focus. The contact noticed a strong hesitation and delay upon applying the accelerator pedal. The contact had to apply force to the accelerator pedal to increase speed. A mechanic inspected the vehicle, but was unable to replicate or diagnose the failure. The mechanic recommended that the vehicle be taken to a dealer for diagnostic testing. The manufacturer was notified of the failure. The failure mileage was not available.
I have only owned this 2012 ford focus for approx. 6 weeks.it has been hesitating, sputtering, and jerking upon acceleration and when driving at low speeds since the first day i owned it.at first it was intermittent but now it happens most all the time. When i stop and take off it feels like it is going to stall out. When on an interstate ramp i feel i cannot get up to a higher speed fast enough.i took it to the dealer for service.the dealer said that they would need to drop the engine, replace the seals (there is leaking around the seals) and replace the clutch. And, the seals are on back-order for 2 to 3 weeks! they say it is safe to drive and to let them know if it worsens (how can it get worse). They may say it is safe, but i sure do not feel safe or comfortable driving this car.i have read hundreds of complaints from other focus owners on this same issue.ford needs to recall these cars and listen to consumers.this is a defect that needs ford's ownership. I have been in contact with ford and have a case number.thank you.
While driving on the road, going about 40-50 mph on a sunny, hot day in july, the traction control suddenly turned on and the car started to decelerate. I found it odd as the weather was not inclement and i had not hit a pothole so i pulled over since the car was automatically slowing down. I was lucky not to have been in an accident as there were plenty of cars around and this was less than half a mile from the highway that i was about to travel. After pulling over, i turned the car off to try to clear the traction control as it seemed to be stuck on. The car would not turn back on (the engine was not turning on though the battery was fine). After calling the ford auto club and having help come out, the car got towed to the dealership. The issue turned out to be with the transmission control module that was covered under the original power train warranty.
Shuddering of engine between gear. Lose of power when accelerating. Red lines when trying to accelerate between first and second gear.
Having problems maintaining speed ! when i excelerated it doesn't want to pick upspeed then suddenly it picks up speed after pressing the pedal to the floor. Very dangerous. I saw this very same complaint from another focus owner dated in march2016 .very scary!
When you take off the vehicle shudders during acceleration.we have taken the car into plano five star ford twice now and they still say they cannot get it to act up.my husband drives 150 miles a day in this car and on september 26th we did not think we would make it home in it.he took in to plano five star ford on monday the 29th and they said they have driven it 90 miles this week and cannot get it to act up and told us to come and get the car.we received a letter dated august 2014 from ford stating this is a problem and they have extended the warranty to 100,000 miles. We already have 86,000 plus miles on the car and the transmission will not last much longer.please help us...[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I am filing a complaint against a 2012 ford focus se. The car has been making transmission noises that cannot be resolved for quite some time now and while driving on the 101 freeway, all of the instrument panel lights came on and the entire car completely shut off and no controls were working at all almost causing an intense pile up that could have killed my mother and i instantly. We were left in the middle of the freeway with not power of any use of controls until chp officers were finally blocking traffic from hitting us. This is the worst vehicle we have ever owned and ford should be ashamed for being negligent.
We purchased a 2012 focus for our 18 year old daughter as her first car. The check engine light is illuminated and the car shudders as you accelerate like its shifting gears but it's a very aggressive jerk. Once it reaches certain speed it drives smoothly but if you stop at a red light or stop sign and accelerate again it does the same thing. The fault code for the check engine light states it's a catalytic converter problem. I did some online research and found a recall for what i thought was the cause of the issue (recall 18s32). Took it into the dealership to have the recall repaired and they reset the pcm but tech told me the gas tank "passed inspection" so no further repairs were needed. However, the car still shudders at acceleration. I was told i'd have to pay $135 for them to diagnose the problem. I am so afraid for my daughter who is a fairly new driver to be driving this unsafe vehicle. I will be searching for a class action lawsuit as i've read several complaints of the same issue on this website. I don't feel comfortable selling this car to anyone else with these problems either. Ford really needs to rectify this problem immediately before someone gets hurt or worse, dies! the car has 101,000 miles on it.
I havea 2012 ford focus. Only a year after buying this car i began to notice issues with shifting while driving and even complained about transmission issues to my dealer. I was told this was "normal operating condition". Before the implementation of the fors customer service program happened, there was a minor recall to reduce instances of rolling back on hills. I took my car in to have that fixed only to have more intense issues surface later. My car has been in the shop for diagnostics more times than i can count with no real results on the transmission.in october of 2014 -2.5 years after purchasing a brand new car. My transmission officially failed as i tried to merge onto the highway. Ford issued a not-quite-recall announcement, and i took my ford in to get the repair service done with 51,095 miles on the vehicle. I had transmission components (seals and clutch) replaced exactly as was instructed by ford motor company. 10,000 miles later, in april 2015, i began experiencing the beginnings of the same issue again. It would seem that whatever ford corporate claims is the issue is not the case or that the fix ford corporate isn't an actual fix. More than this, i've been instructed to do the same replacement process when ford confirmed that the same issue was happening and the same outcomes were imminent. I ordered the parts on 4/16 because they were on back order and not available. 2 months later, the parts needed to do this are still not available. I'm lucky that my highway merge stall-out didn't end poorly the last timebut not knowing whether accelerating is possible or when your transmission will fail is scary. The fact that this is happening at 60,000 miles is inexcusable and unsafe. This "program" allows ford to avoid fixing the issue and leaves consumers in an unsafe, unreliable and financially draining situation.
My wife was turning at a intersection and the car lost power and motor just revved like it was in neutral. My granddaughter was and her car seat in back and i was in passenger seat. We almost got t boned by another car. Luckily we were not. .after looking up this happening to others. How have you not let the public know how unsafe these cars are???
When turning to make a right turn the front of the car makes a metal on metal scraping sound (intermittingly) also the transmission doesn't seem to always kick in when after coming to a complete stop the car shakes as the gas pedal is pushed. I've brought it to the dealership where i bought it and they keep telling me nothing is wrong with it, it is just how the car operates.
The vehicle shudders from a compete stop or accelerating this has happened since purchase of the vehicle. Most recently the car will accelerate when driving or in worst cases while braking. The vehicle has ramped up to 6000rpm while braking going down hill. Upon contacting local ford dealership about the unintended acceleration, they stated they had not heard of this issue before. Advised me to stop driving the vehicle and have it towed to their facility.
When car started it was at a higher idle then normal, around 1,200 rpms.. Upon driving 1 mile at 45 mph i then came to a stop at a light and it would then rev from 700 rpms about to aprox 2,600 rpms and i had the engine malfunction service now light come on.. I only had the car rev when on the brakes.. In park and or neutral it was worse.. I then went to drive on green. The throttle did not respond at all and the car then speed up on its own.. It took about 20 seconds to get to 15 mph and it refused to go past that.. I then took it into the dealership for the 8th time, this time they are looking at it as before they would just reset the computer and send me off.. Ford dealers have not been taking action on this beware if buying a focus that computer resets will not fix it..
I have a ford focus 2012 se with winter and comfort packages. My vehicle suddenly swapped up from 79 mph to 81 mph when i pressed the down button to slow the car.
My focus has had numerous transmission problems over the past few years. My car would randomly not be able to shift into second gear and would leave stranded.while driving my car would randomly not shift gears, allowing me to go a max of 10 mph with my children in my car. Many times my car would not start at all.sometimes when it did start, i could not even turn my wheel. I had the computer chip reset and within 4 months my car became inoperable. I took it to the shop and they said multiple service bulletins were found for my transmission that came back in the diagnostics and told me to take it to the ford dealership.when i went there i was told it would be minimum $2k to get the internal clutch fixed, if that was the issue, upwards of $5k for the other transmission issues. I felt extremely unsafe with two kids and had to go out and lease a new car. I am furious now that i am reading that ford knew it was selling 2012 focuses with faulty transmissions. I still have the car in my possession. I cannot even count the number of times my car would not shift or start, and while driving with my children in the car this happened. It caused me to almost be rear ended or stuck in intersections. The only thing that saved me on many occasions was quickly turning on my hazard lights/blinkers.i am outraged that this has happened. Prior to owning my 2012 focus, i had a 2002 focus and never ran into any of these issues and loved the car so much i bought another one. If i could go back in time i would never have bought the 2012 knowing what i know now. I am hoping a class action lawsuit is filed, and if not, i may find my own lawyer and go after ford.
While driving the vehicle on the highway in a 55mph speedzone, the transmission would not shift gears, and then my car would not go over 35 mph. After taking it into the dealership, they simply said i was "driving the car incorrectly" and performed some kind of software reboot. Now, when traveling around town, my car (which is an automatic) sputters when changing gears after it is stopped like at a stop sign, red light, or in stop-and-go traffic, or going up steeper hills. It acts like it is a manual transmission when a gear is missed or its being choked.
The contact owns a 2012 ford focus. While traveling 22 mph, the contact noticed that the vehicle had suddenly began to accelerate on its own. In order to stop the acceleration, the vehicle had to be shut off. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated. The vehicle was not repaired. The failure and current mileages were 2,000.
Transmission malfunctions causing long delay/hesitation when shifting and slow/delayed acceleration.noticeable shuddering and vibration when shifting between gears and occasional hard, pronounced shift changes causing driver and passengers to lunge.this creates very dangerous driving conditions mainly because it's difficult to control the acceleration of the vehicle.the check engine light comes on and a warning message appears in the dash stating 'transmission malfunction service now' this event occurred the first week of vehicle ownership (i purchased the vehicle brand new january 2012).at that time the dealer recalibrated the transmission and it's been performing satisfactorily until recently.this event has now occurred on four other occasions with the most recent event occurring on 9/30/2014.the 9/30/2014 event was the most dangerous and severe so the vehicle is now at the dealership for service.
I put my 2012 ford focus in park and left the motor running.i got out of my car to remove a box of donations at a local salvation army when the car started to roll forward.i jumped back into my car to stop it from rolling into the person in front of me and turned the wheel while practically standing on the brake with my right foot and had my left leg outside the vechile.the car would not stop until i eventually side swiped the persons car in front of me then crashed into a pile of donated furniture and curbing in front of the building.once the car finally stopped i was able to shut the ignition off.it was just luck that i did not hurt anyone or myself.
First incident traveling approximately 45 mph, as automatic transmission shifts gears, the transmission slips out of gear. Shifting to neutral and back into gear does not work. Pulled vehicle onto the shoulder, put into park, turn off the engine. Engine will not start, no crank. Let vehicle sit for a minute, retry starting, vehicle runs normally.next incident around 2 weeks later. Similar experience, but travelling approx 75 mph on highway. Required to pull over, restart vehicle. Check engine light on at restart and engine running at lower rpm than normal in all gears. Vehicle rests overnight, runs normally with no check engine light.subsequent incidents increase in frequency, without check engine light. Simply need to pull over, restart vehicle. Most frequently occurs while traveling on the highway at higher speeds.6th or 7th incident, about a month after the initial incident. Check engine light remains on. Vehicle service scheduled but not yet performed due to backlog of transmission service repairs at ford service center.
The contact owned a 2012 ford focus. While driving approximately 2 mph and attempting to park, the vehicle experienced unintended acceleration and drove over the sidewalk and crashed into a wall. No warning indicators were illuminated. It was unknown if any injuries were sustained. A police report was filed. The vehicle was destroyed. The manufacturer was informed of the failure. The approximate failure mileage was 25,000. The vin was not available.
Was parking car when suddenly it lunged forward at a fast speed, i lost control and hit car in front of me plus 3 other cars then crashed into cement wall. I hit my head and left side of body on the door, i bruised my rib cage front & back plus my left leg very bruised. I was very lucky i didn't get killed.
The contact test drove a 2012 ford focus. The contact stated while the vehicle parallel parked with the active park assist system engaged the vehicle suddenly accelerated in reverse and crashed into a parked vehicle. The contact stated the brake and accelerator pedal were not depressed. The manufacturer filed report case number 0401301881. The failure and current mileage was 10.
The car was driving fine and all of a sudden the power train quit working despite the fact that the engine was operating correctly.because of the loss of power, i was endanger of getting hit by other cars.the sudden loss of power is a hazard.the manufacturer said the resulting loss of power train was due to a transmission control module.this particular model has been plagued by transmission problems throughout its life.mine began while it was still under warranty and continues today.i am going to abandon the car because i feel it is unsafe at this point for me or anyone else.
Shuttering and stalling upon acceleration.car tends to roll backwards for no apparent reason on slight incline. Speed acceleration and speed deceleration at random times. Car hesitates badly when accelerating on to on ramp to merge with interstate traffic or to pass a vehicle on the highway. It's luck of the day if you accelerate and actually live or get hit when car shutters and hesitates. Good luck focus owners.
The contact owns a 2012 ford focus. The contact took her vehicle to an unknown dealer to be repaired per an unknown recall. The contact believed there was a manufacturer defect with the throttle body and stated that the vehicle would hesitate to accelerate when the brake pedal was released and would then violently accelerate suddenly. The failure caused the vehicle to crash into a ditch. The air bags did not deploy. A police report was not filed. There were no injures. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 119,000.
The contact owns a 2012 ford focus. The contact stated that while attempting to accelerate, the vehicle lost power. The contact mentioned that the check engine and the gear switch warning lights illuminated. The door chime sounded and the vehicle was able to restart approximately 15 minutes later. The failure recurred on two other occasions. The vehicle was taken to a private mechanic where it was diagnosed that the computer failed. The manufacturer was made aware of the failure. The failure and current mileage was 53,000.
(automatic hatchback) the car rolls back when in gear, on a steep hill. Shifting gears, it will hesitate on the highway and will jump gears and studder. A few days ago i was trying to back out of my driveway to get to work and when i put it in reverse, the car didn't move whatsoever, so i put it in drive to test and see if it was working, and it got in 1st gear just fine.so i tried to reverse again with the same issue. Then the engine light illuminated, so i left the car and got a ride to work, however that night when i came home, i tested the car out again and same problem, however a message popped up "transmission is not in park (p)" and i had it in reverse, so i put it in drive and the same message popped up. Now i cannot get it to move at all. While in drive, it will rev up, but it will not move! it will start up no problem, and sometimes it will drive, but it will lose power and not move again.
While i am driving (this has occurred three times) the check engine light comes on and the gears keep slipping. I take it in and they reset the computer or whatever they do and it works fine right after but continues to drive like the gears are slipping.
I was stopped, at a parking lot exit, waiting to enter a thoroughfare, engine idling, with my foot lightly on the brake. Suddenly, the car accelerated forward, into the traffic lane, as though someone had pressed the accelerator pedal to the floor, or nearly so. I took a 45 mph "t" bone on my driver`s side door. I was shaken, but not injured and my elderly wife suffered a severe heart bruising from the seat belt. I was wearing a tight-fitting baseball cap, which was laying on the back seat. I figure the air bag saved me from a serious injury.i was not ticketed, but i lost about $10,000.00 on the deal and i am paying a small fortune for my insurance now, through no fault of mine. I have an excellent driving history, up to this point.
While driving in stop and go traffic, my cars engine light came on, as i was accelerating to move forward in line a warning stating the transmission is overheating pull over safely for 8 minutes. This is the fourth time something has went wrong with the transmission since buying this car in september of 2012. The first time this happened i was driving on the interstate going 70 miles per hour and i didn't have anytime to pull over safely, i had to coast because my car was running but would not go forward. That happened in december of 2014. Then two weeks ago i was again in stop and go traffic and the engine light came on and the car would not move forward, but no warning to pull over safely. I have taken the car to two different ford service centers and though my car has codes stored they state it is how i drive or that an update was needed. When i ask about the car just stopping with the transmission overheating they say it is a safety feature for the transmission. In most circumstances this would be great but when this happens in a situation where the car can't or won't make it to pull over safely then someone is going to be seriously injured. I am very unhappy about the way my car repair has been going especially since i bought this car new and to tell me it is just the way the car runs or it needs an update and that will take care of it is ridiculous. Someone is going to get killed driving this vehicle and i pray it is not me.
The contact owns a 2012 ford focus. The contact stated that while sitting at a stop sign on a hill, the vehicle began to roll backwards until he engaged the accelerator pedal. The vehicle was taken to the dealer who diagnosed that the transmission control module needed to be reprogrammed. The failure recurred. The transmission control module was reprogrammed by the dealer again. The manufacturer was made aware of the failure who stated that they would address the issue at a later date. The vehicle was not repaired. The failure mileage was 1 and the current mileage was 7,000.
After going to my ford dealer for the last 2 recalls that effect fuel system (last one was recall #19s22) my car was ok for a few months. Now that temps have dropped below 50 the same thing is happening. When accelerating, the car shakes and sputters as it tries to go and i get about 18mpg instead of my usual 27mpg.
Takata recall i'll be driving and my car stalled often and has cut off on two occasion .then my engine light came on.i was driving happen to be at a stop sign and theand cut off and rolled had to restart.when ever i stop the car it take time before it speeds up.
Since we purchased the vehicle, it seemed to stutter when trying to go from a stop.i was told that this is normal for this transmission.but on august 24th, the transmission started to have even more problems.first the vehicle was having a hard time accelerating past 20 mph.then it started jerking back and forth, lunging to and fro.it was not shifting gears like it should have, and it felt like it was going to stall, so complainant had to pull over to avoid an accident and allow fast moving traffic to pass.after traffic had passed, complainant turned around to go back home, jerking and lunging the whole time going less than 20 mph.after leaving the car sit for several hours, the vehicle started up again, and seemed to be operating normally.however now the vehicle is having a harder time going up hills, and has trouble coasting.feels like something is dragging it down.this could be very unsafe, as the problem is not predictable, and could potentially cause an accident.a 2012 vehicle with 39000 miles should not be having transmission problems already.
Approached stop light on a road with steep incline. Came to complete stop behind several cars without incident, but when pressed gas to move at green light, gear (despite being automatic transmission) slipped and stayed in neutral, revving but not engaging. Car began quickly rolling backwards. I was able to yank emergency brake just before hitting the car approaching mine from behind. Similar incidences have occurred with regard to incorrect/ dangerous automatic gear changes -- sudden loss of needed gear change to enter highway from ramp (flat land) and all kinds of gear changing problems (stuck in gear several gears too low or too high) in hilly terrain. This can result in lurching as well. Dealership claims normal operation and says the car isn't generating helpful codes as a result.
When i put my gear in reverse, sometimes my car jerks and reverse faster than it should or other times the car would idle, i would see the rpm going up and hear the rpm but the car doesnt move. I'd have to hit brake and try to reverse again. When i come to a stop and try to drive, the vehicle either jerks or just takes off. The problem almost happens every time. Or when i am slowing down, the car would jerk or shudder. Whenever i take the vehicle to the dealership, they just tell me the shudder/jerks are in their normal range reading and basically tells me that is normal for the vehicle to do. All the shuddering, jerking, and being hesitant happens mostly starting from a stationary position, like at a red light or a stop sign.this has been happening every since i bought the car in 2016 august, as a used car. I've had to get a new clutch, and replace the new one because it wasn't working properly.
It's like it doesn't want to shift and then that hesitation you feel and it'll kick in,? driving down the street transmission will stop working. There is never any warning signs. Very dangerous.does not matter if you are going up an hill or driving flat road and speed has no factor either. Then the car will turn off on its own.there are a lot of complaints with transmission problem with ford focus. Every complaint is about the same transmission issue. Ford focus 2012 is a lemon....... Now family can't ride in this car. Not safe! it just sits at home.
The contact owns a 2012 ford focus. The contact stated that while coasting downhill at 20 mph, the vehicle down shifted and was close to stalling. The contact depressed the accelerator pedal to prevent the stalling but the vehicle then accelerated independently and crashed into another vehicle. A police report was filed however, there were no injuries. The vehicle was not taken to a dealer for inspection. The manufacturer was not notified. The failure mileage was 35,000.*updated09-18-13 the consumer stated the vehicle was declared totaled.
I purchased my vehicle in december of 2012 and by may of 2013, the vehicle had been in and out of the shop for months. The most substantial issue was an issue with speed control in the car while on the freeway. At about 20 miles an hour the car would have difficulty going up to 40mph, but would then jerk up to higher speeds afterward. The clutch system was replaced in the car on may 24, 2013 and seemed to be fine, but i still filed a claim with the ford motor company. Last week on may 14, 2014 the began to have the same transmission issues. I contacted ford again and was told to take it in, as it was covered under the 12 months/12000 miles extended parts warranty. My car is currently back in the shop and i am concerned that this issue will not be resolved. I'm also concerned that there was already a recall on this vehicle in 2012 for transmission issues and little is being done now to rectify this dangerous issue.
The contact owns a 2012 ford focus. While driving approximately 35 mph, the vehicle jerked and the battery and tire pressure warning lights illuminated continuously. In addition, the accelerator pedal was depressed, but the vehicle failed to accelerate. The vehicle was taken to an independent mechanic where the diagnosis was unknown. The technician stated that there was a recall on the vehicle. The vehicle was repaired according to the unknown manufacturer recall; however, the failure recurred a week later. The manufacturer was not notified of the failure. The failure mileage was unknown.
I purchased this vehicle from ford of kirkland in washington state in 2016, and noticed driving issues the day i drove it off the lot. This vehicle has a dps6 transmission and it constantly jerks, shudders and slips out of gear while driving at any speed. It often fails to accelerate or accelerates suddenly and out of control, especially when going uphill. It also frequently overheats, especially when idling, despite having work done on it several times that was supposed to fix this problem. I was told this was an automatic transmission when the vehicle was sold to me, and the dps6 is not an automatic transmission at all. I also frequently have issues with the electrical and radio system. The clock changes randomly and the audio switches unexpectedly to radio stations from blue tooth while driving and then fails to switch back to any blue tooth device, sometimes for several days until it randomly begins working again. This is especially problematic when i am relying on audio directions from navigation apps that are paired from my cell phone while driving. I was also told by ford of kirkland service center that there is "nothing wrong" with my transmission or my vehicle and that i'm just not driving it "correctly," which makes absolutely no sense. This vehicle and its faulty transmission are unsafe to drive. I do not let anyone else drive this vehicle because i fear for their safety and i only drive it myself in times where it is absolutely necessary, which i can prove by the very small amount of miles i have put on it since purchase. I experience the above stated problems every single time i drive it this vehicle, which is a clearly a lemon by definition. Ford broke the law by selling me this dangerous vehicle with a transmission that they knew was unsafe and by falsely advertising this transmission as an automatic.
My daughter was driving the car at a very high speed, the vehicle died suddenly, and she was forced to "glide" into the median.took vehicle into dealership, and was told the trans module is on a "replacement program", and that the module is on back order.i was told that i could rent a car because there is nothing i could do.most importantly, when i reminded the gentleman this was a safety issue, i was told that its really not a concern.
Driving on freeway, friday light traffic. Accelerating and cannot go past 1000rpm. Check engine light came on. Could not go any faster. Lucky no one rear-ended me on the fwy. (previous to this incident, car routinely (many times a day) shudders upon acceleration (car shakes) and seems to have trouble shifting gears). Took to dealer who said they had to reset the computer, kept car over labor day weekend and supposedly all fixed. Picked car up9/3/14 and same thing happened while stopped at a red light at night on way home from work. Could not accelerate past 1000rpm. Pulled over, called aaa and towed to dealer. After 2 days, dealer said the modular/component in the transmission needed to be replaced. Dealer kept car for another 5 days to drive around and see if this resolved the problem. I picked up the car 9/11/14. Car still has trouble 'shifting' from 1000 to 2000 rpm and still shudders but has not totally stopped accelerating, i am in fear everyday since i drive over 100 miles per day to/from work in heavy traffic.
In 2014 i was driving from grand forks, nd to bemidji, mn on the interstate going around 60 when my car shuddered and slowed down to close to 15.i was able to get onto the shoulder after being stranded in the middle of nowhere i was able to call for help.my car was then taken the the ford dealership in bemidji and i had someone pick me up and was able to bring me back to grand forks.(ford had refused to give a rental)around 2 weeks after i got a call stating that my transmission was fixed.i got a ride to bemidji, picked it up and headed home.shortly after i got it back to grand forks i was driving around a residential area in grand forks when i stopped at a 4 way stop waiting for my turn, went to go forward and my car started moving in reverse.i had to slam on my break so i didn't hit the car behind me then i brought it to the ford dealership in town.they "fixed" the issues and gave it back to me two more times, each time i couldn't make it out of the dealership without it shuddering and refusing to shift.finally they "fixed" it at the end of the summer in 2014.this summer i was noticing the car was shuddering when i was in residential areas and it was stop and go, i brought it back down the the dealership i bought it from and they assured me it was fine but they would replace the parts to be sure.this weekend i went home to the cities and as i was driving back itbroke again.i was in the passing lane going around 70 when my car shuddered,went down to 55, shuddered again and went down to 10.i was forced to swerve quickly into the left shoulder since i had a semi-truck behind me going 70 that almost hit me and had to cross the interstate to an off ramp to be safe.they have "fixed" it four times and it still breaks down.i've almost gotten into 4 accidents, missed days from work and i'm too scared to drive my vehicle at this point.
Our 2012 ford focus electric totally shutdown after receiving the stop safely now warning alert. Car shut down in traffic within 30 seconds of receiving the warning. We had no time to react or pull the car safely to the side of the road. This is clearly a safety issue.
While accelerating out of a parking lot to pull out into traffic, accelerating through intersections, or taking a right on red, the car will start to accelerate and then suddenly as it try's to downshift, it acts as if its stuck in neutral, and wont accelerate at all. On multiple occasions i have almost been hit by other moving vehicles. Some going 50 mph have had to slam their brakes on because i wasn't able to finish accelerating to get out of the way. When it isn't doing that, it has jerky/ rough/ downshifts. It also vibrates when i try to speed up and sometimes has a hesitation and then will kick in to gear. This is a very serious safety issue and has almost caused me to get hit by other cars in motion multiple times . Especially trying to pull out into traffic! i brought it to the used dealership i bought it from and they discovered there was a communication error code with the tcm. They did a system reset and 24 hours later, it was back to doing the same thing again. After doing research i learned that there was a recall on this issue and the recall does a free reset for you. Well, this does not fix the safety issue! it actually needs to be replaced to their newer updated model that isn't defective like this one. So, their current safety recall does nothing. Also, other research showed me that ford went through a giant lawsuit over these exact problems in 2016 and one result was an extended warranty of 10 years or 150k miles. This doesn't help the people that are already over the 150k miles! their safety issue is still present! next i'm contacting the bbb, attorney general, the local new channels, and the governor! this recall needs to be updated to getting it replaced!!!! not just reset!! *recall 13v523000*sources of my information: https://www.cars.com/articles/ford-focus-fiesta-transmission-settlement-what-owners-should-know-420135/
Car dies on highway while driving. Fuel system and sensors seems to be failing or fell apart inside the vehicle it will not show appropriate fuel levels. It stuttering after filling up to full tank. Vehicle is very dangerous to drive on a highway to work when fuel system is failing. Many complainst have been filed on other automitive websites and forums about this exact fuel system issue. Collapsed fuel system / fuel guagei just purchased this car 3 weeks ago and my previous pontiac grand prix 2006 gave me less issues than this ford focus. Something really wrong is here with ford, i think they have gotten to a massive point they believe they cannot be held responsible for there mistakes or recalls since they are too tied into the dependecy of all the people.
Bought a new 2012 ford focus for my daughter so she would be safe. She just moved across the state for college. We have had constant symptoms with the transmission and she has been on the freeway 3 times when the car suddenly just comes to a crawl with the engine shaking and jerking. This makes the car unresponsive. Dealer updated tcm - pcm and replaced clutch and throw out bearing in august 2015. September 2015 she lets me know that while going to school on the freeway the car did the same thing, loss of power no control of throttle and the car is shaking and jerking. Transmission malfunction warning light came on again. Jerking and shuddering of the transmission. I'm afraid my daughter and others are going to be severely injured when this happens. No control on the freeway is very dangerous. I have read that people have changed their clutch and bearing 5 times? it doesn't seem to fix the problem and it appears to be a design flaw. It's like putting a band-aid on an open artery. Problem happens at slow and fast speeds.
Takata recall transmission light come on lose reverse an drive clutch stick its an auto
The contact owns a 2012 ford focus. While driving and attempting to accelerate, the vehicle vibrated and failed to gain speed. The contact mentioned that the failure occurred intermittently and the vehicle had to be turned off and restarted in order to accelerate. The vehicle was taken to long-lewis ford lincoln (2551 john hawkins pkwy, birmingham, al 35244, (205) 989-3673) where it was diagnosed that the clutch and seal needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 66,000.
While traveling home from work, my car stalled briefly on main street. I immediately pulled into a parking lot to get my car out of the street. I turned it off and back on and resumed driving. I made it to my destination and got in the vehicle to drive again and the car would run go anywhere. The ford dealership said to bring it to their shop for a diagnosis. I was on the way to take my 2012 ford focus titanium to the service department at empire ford in abingdon, va. They stated the car would be ok to drive if i could get the vehicle to go forwards. I was traveling 65 mph down the interstate and the vehicle stalled out on the interstate. I tried to give the car fuel and began pressing the gas and the car would not move. Speed limit is 70 and 70-75 mph cars were coming towards me. I was forced to cross over the on ramp where cars were merging on to the interstate to get to the emergency side of the interstate. It was a pretty scary event and i felt that my life was put in danger. So, now ford is saying there is nothing they can do but fix the tcm (transmission control module). There is no fix!!!! if there was, i feel like it would have already happened.so i am stuck with a vehicle that has been in the shop five times now for transmission issues. It is clearly unsafe to drive. What is it going to take in order for ford to see there is not a fix for these models, someone losing their life?
Transmission control module problem. Unexpected loss of transmission shifting while driving. Problems with shuddering, vibration between gears and hesitation with the transmission. Rolls backward on inclines like it is a standard but it is an automatic transmission. Ford performed a reflash, relearn, and a pinpoint test. Test failed and ford removed the transmission and replaced the clutch and seals on 11/05/14 per recall14m01. Ford claimed that there were no other problems found with the transmission. On 12/08/2014 the shudder was back and the car bogged down to 30mph in a 55mph hwy. The situation was very scary and dangerous. I took the car back to the dealer and opened a case at 3:50 pm with [xxx], [xxx] at 1-800-392-3673. Ford refuses to acknowledge there is an ongoing problem that was not fixed the first time. The ford dealership is maintaining fraudulent business practices by charging $1025.00 to fix the tcm (transmission control module) that remains dysfuntional and potentially dangerous on the road. [xxx] and [xxx] with the ford sullivan dealership claim that the recall is separate from this related transmission problem. This was my first and last new ford product. All the way around the transmission in this and many other ford focuses is a major problem for consumers and nhtsa. Many deaths will happen due to fords unwillingness to address these faulty transmission components.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall. Transmission control module(tcm) ford recall fsa 15b22. My vehicle would struggle to shift into second and third gear whenever i was driving, so i took my vehicle to a ford dealership for the tcm to get reprogrammed, as per the manufacturer's recall in june 2016. It seemed to help with the harshness of the vehicle's shifting, until friday, september 23rd, 2016 whenever i tried to get my car to reverse and it acted as if the vehicle was still in neutral. It wouldn't go in reverse and my check engine light was now on. The shifter was in reverse correctly, and the reverse lights came on but the car went nowhere. My ford dealership told me to drive it up to the dealership so they could look at it and diagnose the problem, so i did. It overheated three times in the 45 minute drive up, despite cautious driving. I had to have it towed to the dealership, which was not covered by ford in any way. The dealership service department told me that my car would be diagnosed later that day (monday, september 26th) and any necessary parts would be ordered by the end of the day. I hadn't heard anything back from them in over 3 days so i called for an update. They confirmed that the problem is the tcm and it needs replaced, as the "reprogramming" they did in june 2016 was too little, too late. The problem is that the tcm is heavily backordered, so the factory isn't even shipping our any tcm's until november 4th, which mine might not even be included in that shipment and it is "highly likely" that it will be closer to christmas before i get my car fixed and returned to me. To add insult to injury, they are refusing to provide me with a service vehicle, so i don't know what to do for the next 3 months that my car sits at their dealership awaiting its part. How am i to get to work? pick up my son from school? get gtoceries? i'm an only parent and cannot be without a car.
Started noticing hesitation and front end shuttering on acceleration with a grinding noise from front end. Between 10 -25 mph the car shutters, decelerates 5-10 mph then accelerates back up to speed. Even worse while turning and on slopes. Almost caused me two accidents while merging into traffic.
While driving on the freeway around 6pm and taking an on ramp onto another freeway the ford focus stalled mid-drive and would not accelerate anymore or switch to higher gears when the accelerator was pressed. The ford immediately could not go any faster than first gear and luckily we avoided an accident by pulling to the side of the freeway on ramp into the vegetation since there was no shoulder. There was no noise or indication that something had happened to the vehicle. The engine light came on and the vehicle just stopped driving in the middle of driving at around 50mph. It would not drive backwards when put into reverse and would rev up to extremely high rpm when the driver tried to move forwards or backwards. Towed the car to the mechanic the next day and they ran a diagnostic that came back with 5 error codes including: p0805, p087a, p2831, p2836, and p2861. A pin point test was performed and found that the voltage was at a consistent 5 volts, so they cleared the codes and took the vehicle for a test drive and it was fine again. The vehicle has about 79,000 miles. Attached will be the mechanics form along with what they said are several codes for related recalls that were supposedly already fixed.
When first accelerating from 0 mph, the car will struggle to shift out of first gear. It constantly jumps and jerks between 10-20 mph. It feels like someone who is newly learning how to drive a stick shift is shifting the car. As an automatic, it should not be having these problems. This is the second time this has occurred with the car. The first time the computer had to be completely replaced.
My car was in the shop about 4x's in 1 month. Issue began driving about 45 mph. Went to accelerate felt a sudden jerk & nothing. Look down to see my drive light flashing & am steadily decreasing in speed with no way to accelerate, like in neutral. I luckily was able to get out of oncoming traffic, put the car in park which began to flash. Accelerated a couple times to be sure it responded before driving but the service engine light was on. Driving again, about to make a left turn, not a mile down the road, same thing happened. This timeput it in park, accelerated & nothing. Shut off my car to reset it & my car would not turn on. After waiting for the tow truck, the car would just not turn on, everything related to the battery would turn on but the car didn't. In the shop this 1st time a total of 3 days, still unsure about it being fixed (because they just fixed the "electrical" part, not the issue) lo & behold when i turned into my neighborhood same thing happened (drive light flashed & accelerator didn't respond). I get home to park & turn on my car, after attempting to turn it back on, nothing. Another tow truck came the next morning to get it, this time my car was there 7 days. After 2 days of driving the same thing happened i was on a hill almost began rolling backwards into another car until i put it into p & pulled the e break. Car went in they stated that they figured it out & i hoped 3rd x's the charm. Nope, i was on a highway had to pull over away from oncoming traffic decrease the risk of me being hit. 9 days in the shop after ordering a transmission control module for my car & replacing it, it works. Although i was just informed that the same thing is now happening to a friendwith a 2013 ford focus. It's something that needs to be looked into because loosing the ability to accelerate in the middle of traffic is very dangerous life threatening & scary.
I was driving at a steady speed of 40 mph on a flat road. I was gradually slowing down as i was coming towards an intersection and gradually applying the brake.the car was going at about 10 mph and then i attempted to accelerate as i was about to drive on pass the intersection. However, the car suddenly lost power completely and it could not accelerate at all. I was stuck on the road. I repeatedly pressed on the gas pedal to attempt accelerating a few more times and the car just would not move.each time i press the gas pedal, i heard a loud noise coming from the front of the vehicle but the car didn't move.the engine continued to remain running and both warning indicator and traction light suddenly came on. I had to shut off the engine by turning the key, and attempted to restart the car, both the warning indicator light and the traction light went away and the car seemed to behave like normal as i could move my car again.i then took the car to the ford dealer to investigate the cause, but the technician said that there were error codes within the abs module but they could not explain or figure out why the abs module would suddenly stall the car.all they did was to clear the code in the abs module, but that does not appear to solve the underlying problem.plus, there was no assurance that this problem would not happen again. Sudden lost of power can lead to extremely dangerous situation and i earnestly nhtsa could take action to this investigation to improve safety for me and for others driving the same car model.
I was traveling from the route 128 highway exit ramp onto the interstate 95 going approximately 50-55 mph, as i rounded the top of the ramp i went to accelerate onto i-95 when i found i was slowing in speed/decelerating and found that i had no pick up with the vehicle. I was actually coasting ,the engine appeared to be on but i was unable to accelerate. As i coasted to the break down lane the check engine light flashed on. I sat at the side of the road for approximately 5-7 minutes, the car did re-start. Due to what appeared to be a dangerous spot on the highway i attempted to continue driving towards an exit. Approximately 4 miles down the highway ( i traveled at 50 mph in the far right lane) the car again, stopped accelerating was decelerating, i was pumping the gas petal without success and i coasted to the side of the road. I had the car towed to rodman ford in foxboro ma.the service advisor is telling me the diagnostic shows nothing is wrong with the car. He also reports even though the check engine light flashed on twice their is no indication of the computer registering any type of failure.
I bought a 2012 ford focus sedan a couple weeks ago the next day i noticed slow jerky shuttering accerleration when at a complete stop then trying to acclerate. I did not think of anything was wrong until i researchedit online finding similar complaints this is a problem and now the car is at the dealership and they currently have it. Next there is a grinding noise while driving and turning sounds an example would be metal to metal on the brakes is the sound and last loose mirror when lifting the tab down to look at my daughter in the back seat the whole mirror goes down istead of slightly moving.
High rpms died in flight stalling jerking
I have been having transmission issues with my 2012 ford focus. We purchased the car brand new off the lot it had 4 miles on it when purchased. Not even a year after purchase we started having issues with the gears not wanting to shift properly. We sent car to dealership for repair. It was fixed for a while up until recently and we have been trying to get it fixed since. I got into a wreck because my car bogged out at a redlight causing me to get stuck under a redlight and being hit while occupying the road. My car has been at dealership ever since. They called us about one week after the wreck to let me know that the recall for the transmission module had been fixed and they drove it and everything checked out fine. So my husband goes and gets the car and it breaks down on him not far from leaving the dealership. The car just completely quit shifting and bogged out and rpm shot up way high. He had to leave on the side of the road. So here goes trip 3 back to dealership for repairs for the same thing that has supposed to had been fixed. Why has the government issued a recall on the transmission for these cars. They are not safe to drive. Something needs to be done.
The contact owns a 2012 ford focus. The contact started the vehicle and the vehicle accelerated rapidly even with the brake pedal engaged. The vehicle failed to slow down and crashed into a cement wall. There were no personal injuries. The vehicle was towed to the contact's residence. In addition, the manufacturer issued a customer satisfaction program under reference number 123b7 (transmission control module) and after the recall repair was performed, the vehicle rolled away with the gear in park. In order for the vehicle to remain stationary, a block was placed against the two rear tires. Also, a strong antifreeze odor emittedinside of the vehicle and an oil leak was visible on the ground. The vehicle had not been diagnosed or repaired.the manufacturer was notified of the problem. The approximate failure mileage was 12,917.updated 08/23/12*lj updated 09/24/2012
Repeated problems with transmission "slipping", lack of power, surging when finally does shift, extremely unpredictable acceleration from stop (e.g., pulling into traffic at intersections, or up hill at highway speeds). Did not display problems during test drive, but at approximately 1,000 miles up to current mileage (about 2,200) it occurs every time i drive. Have had three near miss accidents due to unpredictable acceleration from stops, also on highway under hill load. Had dealer service check three times, first time updated software in pcm/tcm, second time with same dealer returned "no errors", tried different dealer, also "no errors" but was told other customers complained and "that's how it's designed". Sent ford motor company demand for refund under california lemon law, ford customer relations center called and stated they will not pay refund at this time but requested opportunity to send special technician to local dealer. Have not heard back to schedule with special technician after one week.
The contact owns a 2012 ford focus. The contact stated that while attempting to merge lanes with the brake pedal depressed, the vehicle suddenly accelerated independently. The contact mentioned that due to the failure, there was almost a crash involved.the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,000.
I bought this car with 17,000 miles on it and kept it a year and a half.i couldn't stand it anymore.when accelerating, it would shake and shudder. The automatic shifting into first and second gears was extremely jerky all the time.if i was at a complete stop and the pavement was wet, the car would bolt forward when i accelerated.twice it like stopped when i was going 70 mph on a highway. It just sort of stopped operating for a flash and then resumed movement.it was scary.i took it to a reputable ford dealership which was closer to my house than where i bought it, and they worked on it 4 different times.i came in with the same complaints every time.in addition, because the transmission was so screwy, it apparently affected the tires and i had to buy 4 new tires because the tread was so worn down.i traded it in on a new toyota. That was my first ford and my last ford.never again. The car is a menace and definitely unsafe.
I have had the worst problems with this car. I have had it in the ford dealer ship 5 times since jan. 2012. They keep saying nothing is wrong. It rolls worse then a 5 speed. It tries to stall out on me taking off., acts like it is going to die going up a hill. I have to push gas pedal down all the way to get up a hill. It happens most the time but not always. It is to the point i am about to never own a ford again.
The contact owns a 2012 ford focus. While accelerating, the vehicle shook without warning and the malfunction warning indicator illuminated. The dealer was not notified. The contact mentioned that he had the clutch repaired per an unknown recall a year ago, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 65,000.
I was driving southbound in the left lane on i-495 from md into va, about to get to the ez pass camera. I seldom use the pass, therefore it is not affixed to the windshield. I had placed it on the dashboard in anticipation of the upcoming camera. Traffic was alternately slowing down andspeeding up to approximately 35 mph. The driver ahead of me suddenly slowed nearly to a stop, so i pressed my brakes, which caused the ez pass to slide across the dashboard and up against the windshield. Unable to reach it with my seatbelt on, and because the car was barely moving, i unfastened the seat belt to retrieve the pass. At the same time the driver ahead of me slightly increased her speed, then suddenly slowed again, which i did, too. However, this time i had to punch the brake. It went straight to the floor, my car sped up, and i was unable to avoid rear-ending the car ahead. It was such a helpless feeling to try and stop and have no brakes!a "crash mode" message showed up on screen behind the steering wheel and the sync system automatically dialed 911. The other driver got out of her car and walked back to ask if i was okay. I was fine, but because traffic in the right lane was speeding past, and some cars were even passing us on the shoulder, i did not attempt to get out of my car. Eventually the state police, emts and a tow-truck arrived. My steering no longer worked, but once the other car was towed out of the way the responding officer was able to walk alongside my car, pushing it onto the shoulder while i attempted to steer. The tow driver took over from there. I rode with him back to md to the body shop of the ford dealer where i purchased the car in 2011 and have had all maintenance performed and previous clutch issues addressed. It was in the shop for a month. I asked if there was something wrong with the brakes but was told there was no evidence of that.
The contact owns a 2012 ford focus. The contact stated that while making a left turn and depressing the accelerator pedal, the pedal abnormally traveled to the floorboard. The engine rpms increased excessively for approximately two seconds before the vehicle responded to acceleration attempts. The vehicle was taken to a dealer who stated that the failure could have been caused by the driver depressing the brake and accelerator pedals simultaneously. The dealer performed a diagnostics test but could not generate a diagnosis nor duplicate the failure. The manufacturer was notified who stated that a representative would contact him within twenty-four hours. The contact never received a return call. The failure mileage was 19,000.
After driving for about a half hour in rush hour traffic in the southern california area, my car slipped from active gears (i believe 2nd gear) and right into neutral. I couldn't accelate and drive with trafffic, while travelling up hill my car decellerated quickly. In trying to get to the shoulder, i narrowly avoided an accident. After finally reaching the shoulder i was able to put the car in park (it started to roll downhill) and then apply the parking brake. 10 seconds later my car was running fine again. That following monday i brought my car into the dealership to beserviced. This was the second time that this exact issue happened. The first time was the week prior to.
Taki off from stop light car is stalling, turned vehicle off and will not start again
Constant problems with the transmission and transmission control module including shuddering overheating lack of power jerking motions and constant replacement. From 2013 to current date.
Vehicle shutters shakes and lacks acceleration when starting from a stop. This has been an on going issue that has almost caused several accidents. In february 2014, i was driving down my street to drive my daughter to school and we heard a loud grinding noise and the car lost power. I was able to coast to the side of the road. I called road side assistance and the vehicle was towed to the skagit ford dealership. I was told the front axle snapped where it goes into the transmission. I was also told that this was a ford defect by the service a adviser and he had never seen this happen in his 30 years. I notified ford several times regarding the shifting issues and brought it in for service updates and new clutch. They are also aware of the metal axle snapping and are not willing to do anything regarding this unsafe vehicle that i am now afraid to drive. I have filed complaints with ford and the attorney generals office and have not received any written confirmation that ford is taking this incident seriously. If i had been on a freeway when the last incident occurred i would probably not be writing this letter. Thank you for your time.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
During a tight turn on a bendy road going about 55 mph the vehicle lost all power. As if someone turned they key off. Lights, infotainment, steering, brakes, everything was effected. Luckily steering doesn't lockup on a ford focus. And can be steered but without power assist. Once at a complete stop, the car could be restarted with no instrument lights on, as if nothing happened.
I was driving the vehicle down the highway and it all of a sudden lost power and would not shift and slowed down to around 40mph automatically and almost caused me to be hit from the vehicle behind me and had to immediately pull of to the shoulder. A message came up on the hud/display and said transmission malfunction service now!. I then shut the car off at a parking lot and let the car sit for over an hour and made phone calls to the dealer. This has also has happened when going to step on gas to yield at an intersection and the motor just went up in rpm but did not move or go into gear while in drive. This is vehicle is dangerous while driving due to these issues and the dealer acts like it is not.
The transmission on my vehicle has failed multiple times while driving the vehicle. While driving at idle speeds, the car shakes. The transmission failed while i was turning in an intersection and stalled. It then lurched forward and continued to function in a lurching and jerky manner. Just yesterday, i could not slow the car while traveling at 50 mph, despite pressing the brakes, due to the erratic behavior of the transmission. This lurching, jerking, erratic behavior is extremely dangerous and could potentially be deadly. I have had the transmission worked on a total of three times. Each time, the dealership told me that the problem would be fixed. This is highly irresponsible for ford to ignore this issue and continue to put customers in harms way. This is an inappropriate way to handle a life-threatening issue.
This is the second time in 2 months that i've had problems with this car's transmission. Not only does it stutter when shifting and take time to accelerate, but now the transmission is not working. In april, the car completely stopped accelerating, almost resulting in a crash on the highway. The dealership diagnosed it as a transmission censor and cost was paid out of pocket. This time, the car began jerking and the transmission light flashed. I drove the car home and because of the violent jerking almost wrecked on several occasions. I am taking it to the dealership for repairs today. Considering this car is only 3 years old, it should not be having any of these problems and i consider it unreliable and a hazard to my family and other drivers on the road.
Pulling on to a main street in the rain, when i tried to accelerate move along with the speed of traffic the wheels started spinning and the car started a loud banging noise and lurching. I was having difficulty controlling the vehicle and had to release the accelerator quickly to avoid losing control. Traffic had to swerve around me to avoid a collision.the malfunction of the traction/stability control made more difficult to control the car.
Purchased2012 ford focus used, 04-14-15. I test drove the car it jerked a little. Therep stated it was normal. The next 4 months it continued to jerk, skip, hesitate and just not move when you accelerated. In 08-2015 i rec'da letter from ford,my car needed a tcm-software update.09-09-15 i took the vehicle back to the dealership it took an hour to re-program the tcm. The dealership handed a printed copy of the tcm characteristics. I continued to drive the car with the same issues hoping it would go away. 10-19-15 went back to the dealerto have the tcm re-programmed again. I called ford to complain 10-19-15 and a case file was issued #[xxx]. I did not want to go back to the same dealership. 10-23-15 the car went to the 2nd dealership. Discovered the tcm had failed and had to be replaced., explaining to drive the car for a number of miles to correct itself. The drive had improved, but then started failing again. 03-16-16 i went back to the 2nd dealership, the tcm was replaced. Again the drive had slightly improved and had again failed. This time when the tcm failed, while driving on the highway the wipers came on without turning them on,even when the car was off. The next day the car wouldn't come on so i replaced the battery. Drove the car about 300 miles made a stop and it would not come back on. The car had to be towed and the local mechanic was able to get the car started again. Driving back home about 150 miles on highway all lights came on the dash, battery, fuel, trans, etc.. Wipers came on, power steering was lost and engine shut off. Rolled to side ofroad. Sat 5 min, then started as if nothing happened!? we made it home.car not starting. 12-06-16 towed to ford. Tcm module crashed the computer operating system,replaced tcm and re-programmed system. 01-10-17 wipers still come on with engine off. W/return to ford 01-17-17.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Last month check engine came on while driving. Car jerked and acted as if it wanted to cut off and when putting car in reverse the car would not go in reverse. While driving on july 14th after taking the car to ford dealership which they reprogrammed tcm the check engine light came on for the same code as before about shift fork b issues. While driving the car jerked a couple of times and acted as if it wanted to cut off and not accelerate. Ford states they will not fix the issue unless for the current recalls on the clutch and tcm failure.
While coming to a stop,the stop safely now warning chimed and vehicle lost all power.it would not go into park, or neutral to allow it to be pushed off the road.after several minutes of powering it on and off it eventually restarted and worked without incident until recently on 8/15/13 the same message occurred at a stoplight and the car again lost all power.after about 2 minutes it started and ran ok.
I have a problem with my ford focus 2012 se which is best described as gas pedal or throttle delay in my opinion. I was making a right hand turn into traffic and when i pushed down on the gas pedal. It was a second later i realize i needed to push down harder on the gas petal as the car wasn't moving fast enough. I got it moving, but i would have preferred it didn't happen again. No accident occurred, but i'm wondering if this problem could be averted by a slight correction of whatever needs adjusting. Where would i go to fix thisif i can?
The vehicle just shuts down on the expressway without warning while in traffic.the transmission has been overheating without any unusual acceleration.if driving over 25 mph the transmission overheats and will not accelerate. The vehicle radio comes on without the key in the ignition.the vehicle engine light and transmission light continues to come on without warning.
Twice in the last month this car has stopped running, all the dash lights come on and it will not accelerate.the most recent time, my daughter was driving back to school in lubbock, tx going 80 mph when it shutdown.she tried to pull over but almost wrecked due to the fact she had no power brakes.i have seen many reports on the internet and youtube videos documenting the same thing she had happen to her.when she took it into the ford dealership they of course could not find an issue and they would not give her a loaner or rental car during the time it took them to look at it.this is obviously a safety issue with ford not having a fix.at this point, if i wasn't upside down on the car, i would trade it in on something different and it wouldn't be a ford.i digress.
Hesitation when starting shuddered hesitation and lunges forward on occasion . Several tries to fix then finally new clutch now knocking noise when accelerate , very stressful and i do not feel safe in vehicle.also charged when had the noise checked and they did not fix.noise louder now taking back again, garage giving me a hard time. I never ever will buy a ford waiting for lemon law case to end in july and i am trading it. Hoping and praying it does not wreck before then.
I was driving to get on the freeway and as i tried to accelerate it would not go any higher in speed of 25mph and then it speeds up drastically. I parked it and later that day car would not start after 15 minutes car turned on without problems then i drove it home and parked it and doesn't turn on at all. Put in new battery but car still would not turn on on computer screen says to contact manufacture.
Driving on the highway when car did not want to accelerate and suddenly accelerated. Motor light turned on.when taken to get checked,motor light was off and. Was told others have been experiencing the same.this is the second time it happens.
The engine light came on while driving, saying check transmission. The transmission is not shifting the car shakes or vibrate when the peed change.
My boyfriend and i bought a 2012 ford focus se hatchback on september first. After driving the car for a couple of days my boyfriend noticed that the transmission was not right but he thought this was happening just because the car was new. Then, when driving to work i noticed that when i stopped on any incline street between taking the foot off the brake and placing it on the accelerator, the car rolled back quite quickly to the point that i almost hit the car behind me. Days later, i started to feel that the steering required both hands at all times. It was constantly wandering and shaky specially during turns. To top it off on september 27th something terrible happened. I was in the drive way, i shifted from reverse to drive and the car took off at a lurch. The car accelerated so rapidly even with my foot on the brake pedal. I lost complete control of the vehicle. The car failed to slow downhitting two cars and tearing down a fence. I could finally stop the car when i quickly shifted to park. I do not understand how ford sells this car with all these problems risking people's lives. This is a serious issue. How many fatalities are they waiting for? are they going to do something ever about these malfunctions? this is ridiculous if i have known all these issues with this car, i would have never bought it for sure.
The contact owns a 2012 ford focus. While driving atunknown speeds with the cruise control activated, the rpms accelerated. Additionally, the clutch was slipping without warning. The vehicle was taken to a local dealer (ford of clermont located at 1101 e highway 50 clermont, fl 34711 800-313-9787) where it was diagnosed that the transmission control module, electronic control module, and clutch needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer opened case number: cas12559345 and referred the contact to the dealer. The failure mileage was 51,691.
I own a 2012 ford focus se that continues to display issues with the transmission. This includes delayed acceleration, jerking, and bucking. While i was driving on the freeway a couple of years ago the transmission control module failed resulting in the vehicle unable to shift properly. This endangered both my life and the lives of the other passengers in the vehicle. My ford focus has been in for service multiple times at different locations to include the dealership purchased from. The vehicle has been serviced both under the original warranty and the extended warranty and still displays issues with the transmission. I am having a hard time understanding why there is an extended warranty if even after i continue to explain what is happening with the vehicle the dealerships are not able to solve the problem. My concern is my safety and what ford motor company plans to do. You ask for a date as to when this happened but it has been ongoing since i purchased the car in 2012. I look forward to hearing something other than the same lines i have heard for the past 7 years regarding my vehicle.
2012 ford focus.consumer writes in regards to acceleration problems.the consumer stated it felt as though the vehicle was loosing power and trying to stall out. She would try to accelerate and the vehicle would rev, but would not go, and when it finally did go, it was very jumpy and slow. The consumer took the vehicle to the dealer five times for the same issue.the dealer stated the vehicle needed a computer upgrade. The dealer stated it would take a while for the upgrade to work, but it never did, and the problem worsened. The next time, the dealer stated the tcm needed to be replaced. The replacement of the tcm, made the problem even worse. The vehicle began jerking upon acceleration and it felt as though the transmission was slipping.
The contact owns a 2012 ford focus. When the accelerator pedal was engaged at approximately 20 mph, the vehicle failed to respond without warning intermittently. The vehicle was taken to the the dealer where the technician stated that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was 52,000. The vin was not available.
The vehicle came to a complete stop in front of the caldecott tunnel that separates the east bay to contra costa county.the vehicle stopped in the middle of traffic during commute time.also resulted in a terrible backup on the highway.spent over 3 hours dealing with this break down that included finding care for our children and finding someone to pick her up at dealership as it was after hours.
I was driving on a very busy expressway and my car lost the ability to accelerate.i was almost hit from behind.the car now has no power.it will not accelerate the way it is supposed to.i received a "courtesy fix" notice from ford for the transmission problems that have been reported.the problem that i had is directly related to the faulty transmission in these cars.i was told by the dealership that my car could not be repaired for at least 3 weeks as the parts are on back order.i commute 90+ miles per day and i cannot drive my car and feel safe.this is a huge safety issue.
Was sitting at a stop light after leaving work and the "stop safely now" message appeared. Car would not move. After several cycles of turning the car on and off, opening and closing the driver door, locking and unlocking the car, it managed to reset itself and work again, only to have the problem recur about 5 minutes later, requiring the same steps to resolve the issue. The car worked normally the rest of the day after i arrived at my destination.
The contact owns a 2012 ford focus. While driving at unknown speeds, the vehicle stuttered and rolled backwards, the steering wheel shook and failed to turn, and the accelerator pedal failed to respond and traveled to the floorboard when it was depressed. In addition, the "transmission ready" indicatorilluminated. After the vehicle was restarted, it operated normally. The vehicle was taken to the local dealer (camelback ford, 1330 e camelback rd, phoenix, az 85014, (602) 635-7551) where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was repaired; however, the failures recurred. The manufacturer was contacted and referred the contact to nhtsa. The failure mileage was 77,000. The vin was not available.
My back windshield imploded when i got into my car and closed the door.i leased this car on aug 30, 2011 and the mileage is about 7000 miles.ford said they would not warranty this replacement glass as there were external causes.i have a witness that states when i closed the door, the back windshield turned grey, and imploded.according to my warranty, p.13, this should be covered in first 12 months/12,000 miles, no matter the reason.the car was parked in a lot, no indication of anything untoward happening to it.
The windshield in my car has distortions in it. Some are vertical, some are horizontal. The ford dealer and ford corporate customer service have both told me that this is standard for this model. Since all models have it, there is no windshield with which it can be replaced. I think it's a safety issue because looking through the windshield distorts what i see outside. I'd like nhtsa to look into it.
Whenever it rains and i'm using my wipers they will just shut off randomly or they do a very inconvenient delay at the worst of times especially when it's raining hard. It's dangerous and you can't see. Oddly enough my horn don't work either. I got the car january 1st,2020 of course it was previously owned i got it from a used car dealerthe horn worked until i think march, 2020. I hit a bump and it's like it just quit after that then a couple week later i got a bump again and it started workin for a little bit. Then a couple days went by and it just stopped never to work again. Checked all the fuses they all looked good none looked blown. It's scary because so many times people will either pull out in front of me like they don't see me or almost hit me and i have no way to alert them that they almost him me and need to pay attention. Then there's the whole having to take off slowly if not and you take off fast it the car will jerk and stall and it does it really when sometimes when turning and now the rpm drop so low when idling it almost dies. I just replace the motor a couple months ago and it was doing this before the ne motor got out in just not as bad. And it's like you can press the gas pedal and push it but the car. Aren't beg jl and goes... It's scary to me and i usually always have my kid with me. It freaks me out because not only does it stall or whatever it's doing i have no horn to let people know to go around i know a girl i work with her daughter has the same car as me and stalking has gotta.
The contact owns a 2012 ford focus. While driving approximately 25 to 35 mph, the windshield wipers activated on their own and the contact noticed smoke and flames under the hood. The contact pulled over and called 911. The fire department extinguished the fire. Neither a police nor a fire report were filed. There were no injuries. The vehicle was destroyed and towed to the contact's residence. The manufacturer was not notified. The approximate failure mileage was 44,000.
While driving my 2012 ford focus se on 4/28/2021 at 45mph my windshield wipers began to move erratically on their own - at different speed levels. They did not respond to the lever at all. The wipers continued after ignition was turned off.at 7:15am the next morning of 4/29/2021 while driving at 20mph, the windshield wipers responded to the lever when turned on and off.however at 10:30a, the windshield wipers began to move back and forth erratically again without being activated by the lever. Later in the after noon, 5pm while driving on the highway at 65mph, the windshield wipers stopped working all together in the midst of a rainstorm. As of today, 4/30/2021 the windshield wipers are non-responsive.
Driving in rain on country two lane highway at 35 to 45 mph, turned on slow windshield whippers and only driver side came on for a few swipes then the passenger side whiper came on for two passes. For the next 10-minutes while driving in the rain, only the driver side whiper worked. All of a sudden the passenger side whiper came on (out of sink) and crashed into the driver side whiper causing the passenger side to stop in motion. I almost ran off the road!! only the driver side whiper worked until i got home. I have not driven the car ever since this event. I will call my repair shop today to see if he can fix this safety issue. My 2012 ford focus mileage is only 033305.
While moving if you turn on the windshields wiper fluid and the windows are down that fluid flows into the window and can sometimes splash i your face
While driving home from work, at about 4:00 in the afternoon, the moonroof glass exploded outward. No damage from debris or falling objects on the glass. Windows and moonroof were closed. A/c set at 71 degrees. Temperature outside showed to be 102 degrees. Car was parked under covered parking at work for 10 hours before driving home.
My heater box fails to defrost my windshield and i have to dangerously try to wipe the fog off the windshield by hand to be able to see. Without the air to clear it off and the windshield fogging over it is extremely dangerous to everyone.the first time the car was stationary and i waited for the windshield to clear using the sun to help.the sun is not always available to help with this problem. This problem has occurred while driving causing a dangerous safety issue for everyone around including me. I am getting the car fixed at a cost of about $1000 which is a huge amount. The part is on back order with many in front of me with the same problemtherefore i do not know when this will be fixed.i believe that there should be a mandatory recall for the safety of everyone. The heater box has been failing for the last 4 or 5 months or more but the window only fogs up and frosts over now because of the weather change. Thank you for your time.
The contact owns a 2012 ford focus. The contact stated that the windshield wipers activated independent of driver input. Additionally, on several occasions during inclement weather, the windshield wipers failed to operate as designed. The vehicle was taken to woody anderson ford located at 2500 jordan ln nw, huntsville, al 35810, where the windshield wipers were replaced under warranty. The failure recurred seven months later however, the technician was unable to duplicate the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 55,000.
The contact rented a 2012 ford focus. The contact stated that after engaging the defroster, the windshield cracked all the way from the left to the right side of the vehicle. The vehicle was not taken to dealer. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was repaired. The vin was not available. The failure and current mileage was unknown.
The contact owns a 2012 ford focus. The contact stated that while driving 25 mph, a rock struck the windshield, causing the windshield glass to shatter.the vehicle was taken to the dealer for inspection but was not repaired. The manufacturer was notified of the failure and provided no assistance. The failure mileage was 10,000.
The contact owns a 2012 ford focus. While driving in the rain, the passenger side windshield wiper suddenly stopped operating. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in nhtsa campaign number: 12v149000 (visibility/wiper), although the failures were identical. The failure mileage was 36,000.
While driving at highway speed the rear window suddenly shattered with no apparent external force. There was a loud pop/bang and rapid decompression in the cabin and the entire rear window was shattered. Upon checking the damage after stopping the car, the glass had blown outward. There were brake lines emanating from a point near the rear wiper, although there was no visible mark on the glass or the wiper of an impact.
The contact owns a 2012 ford focus. The contact stated that while driving approximately 65 mph, the sunroof shattered causing glass to fall into the vehicle. The contact also stated that the sunroof was closed at the time of the failure. The vehicle was taken to the dealer for diagnostic testing where the contact was informed that the sunroof needed to be replaced. The manufacturer was contacted about the failure. The vehicle was not repaired. The approximate failure mileage was 11,200.
Washer fluid not dispensing.
The contact owns a 2012 ford focus. The contact stated that after the vehicle was turned on, the windshield wipers activated independently and could not be turned off. The wipers eventually slowed and stopped functioning independently. The failure continued to recur even when the vehicle was turned off. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that they could not assist as there was no recall on the vehicle. The vin was not included in nhtsa campaign number 12v149000 (visibility). The approximate failure mileage was 105,000.
The contact owns a 2012 ford focus. While driving various speeds, the front windshield wipers operated independently. When the front windshield wipers were activated, the wipers failed to operate. The vehicle was taken to the dealer where it was diagnosed that the wiper switch and steering angle sensor failed and needed to be replaced. The vehicle was repaired, but the failure recurred. It was later diagnosed that the main computer system failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.
While driving windshield wipers started. At first it was fast, then slowed down. Wipers continued for almost an hour after turning off engine. Later when clicking alarm remote to enter door, wipers started going again, varying speeds as time went on. I needed to pull the relay from the engine compartment for the wipers to stop.
Windshield wipers turned on to without commanded input from the wiper control stalk.wipers operated at various output settings (high, low, and intermittent) with the car ignition position in either the on or off position.these events happens while driving and parked.clear day with outside air temperature of about 70f.
First problem is with the radio.this began when my car had 37000 miles and the radio would make a loud thumping sound.the car would seem to shake and i did not realize it was the radio until the other issues began.a loud screeching and popping started which would come out of nowhere.this can cause a big disturbance since you are not expecting it to happen and it is extremely loud.eventually the sound always occurred and even after turning the car off it would still continue - doors open and keys out of ignition. It finally stopped and there is no sound, but after six months it started making the sound again, and again out of nowhere. This is extremely distracting because there is absolutely no sound coming from the radio, off or on and it will suddenly start to shriek or pop.it stopped again, but i am waiting for it to begin again.i have taken it in to the dealer several times only to be told there is nothing that can be done and they have not seen this issue before.my next issue is with the wiper blades.this began recently and i have around 45000 miles on my vehicle.at first the wiper on the driver's side flew off while in use.i thought that i had possibly put tr he wipes on incorrectly even though it had been working fine for a month or so.i had the auto parts store put new blades on and again about two weeks later it flew off.luckily i hadn't driven off and was able to retrieve the wiper and put it back on this time.three months later the drivers side wiper will just stop working midway through the window.i can flip the wipers on and off several times and it will work for a second, but continues to get stuck in the middle of the windshield.the passengers side gets stuck as well, but will fix itself.
The contact owns a 2012 ford focus. Immediately after turning on the vehicle, the windshield wipers activated independently. Also, when the air conditioner was activated, an unusual yellow substance came out of the vent. The dealer was unable to diagnose the failure. The contact replaced the passenger side windshield wiper. The manufacturer was not notified of the failure. The vehicle was repaired. The approximate failure mileage was 26,000.
I have a 2012 ford focus titanium hatchback. I took my car into bob tomes ford for a shuttering problem and was told to wait and see to continue to drive the car. Months later i had the tcm replace and now my clutch is out. These were all issues at the time i originally brought my car into ford. After the tcm was replace i tried to pick up my car from bob tomes ford service center and the service team could not start my car or get it in gear( yet somehow they "test drove" it). My car has stalled in the middle of intersections, my check engine light has come, my transmission is overheating and asking me to pull over and wait 5 minuets. This is extremely dangerous as i am a mother and have up to 3 children with me at one time. I can not trust my car to get me from a to b safely. My car dies randomly when it wants to. My car is now completely undriveable. I am still paying on this car and i can not even drive it! i need something to be done about this asap. This is absolutely terrifying that ford is allowed to sell cars knowing the transmission is faulty before they were on the market.
I was driving at night while it was raining i wanted to use the wipers to clear the rain using the intermittent button but they would not shut off and then the wiper just stopped, i can put the passenger wiper down manual and then the wiper will close. The wipers will not operate now
On 2/25/16, after a severe rainstorm, i went to turn on my car and tried to turn on the wiper blades, but they would not come on.the next morning they did turn on.that afternoon, when starting my car, the wiper blades turned on without the control being activated.the blades continued to run even when the car was turned off and no keys were in the ignition.the only way to stop the blades was to disconnect the fuse from the box.this has happened twice when i was not aware of this and my car battery was dead when i went to start the car.i cannot use the wiper blades at this time as they will not turn off.according to ford motor co., this is not covered under the recall on the wiper blades since my car is out of warranty.i have had my car in the dealership to repair the defective clutch and it is still not repaired due to ford motor co not sending out the necessary parts in a timely manner.my car is shuddering and jerking when accelerating and changing gears on all types of roads.i have had this issue since i bought the car brandnew.the cruise control on my car works intermittently.when the battery is disconnected and then reconnected, the cruise will work for a few days.ford technicians could not diagnose the problem.this has been a problem for as long as i have had the car.
Purchased2012 ford focus used, 04-14-15. I test drove the car it jerked a little. Therep stated it was normal. The next 4 months it continued to jerk, skip, hesitate and just not move when you accelerated. In 08-2015 i rec'da letter from ford,my car needed a tcm-software update.09-09-15 i took the vehicle back to the dealership it took an hour to re-program the tcm. The dealership handed a printed copy of the tcm characteristics. I continued to drive the car with the same issues hoping it would go away. 10-19-15 went back to the dealerto have the tcm re-programmed again. I called ford to complain 10-19-15 and a case file was issued #[xxx]. I did not want to go back to the same dealership. 10-23-15 the car went to the 2nd dealership. Discovered the tcm had failed and had to be replaced., explaining to drive the car for a number of miles to correct itself. The drive had improved, but then started failing again. 03-16-16 i went back to the 2nd dealership, the tcm was replaced. Again the drive had slightly improved and had again failed. This time when the tcm failed, while driving on the highway the wipers came on without turning them on,even when the car was off. The next day the car wouldn't come on so i replaced the battery. Drove the car about 300 miles made a stop and it would not come back on. The car had to be towed and the local mechanic was able to get the car started again. Driving back home about 150 miles on highway all lights came on the dash, battery, fuel, trans, etc.. Wipers came on, power steering was lost and engine shut off. Rolled to side ofroad. Sat 5 min, then started as if nothing happened!? we made it home.car not starting. 12-06-16 towed to ford. Tcm module crashed the computer operating system,replaced tcm and re-programmed system. 01-10-17 wipers still come on with engine off. W/return to ford 01-17-17.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Purchased the car used in 2014 with approximately 26,000 miles from schultz ford route 304, bardonia, ny for about $18,000. In 2017 it was noticed that during raining water was entering the car interiorabove the left window onto the driver's seat and onto the front left floor mat where it would pool.subsequently the interior wetness was heavier as the rain was heavier whether car is parked or in motion.the water needed to be soaked up with towels and sponges as necessary.then an appointment was made with schultz dealership and repair to remedy the problem. The appointment was made with 'the water man' on a monday that he was scheduled to be at schultz's ford dealership (once or twice a month).the leak was fixed by the water man for $265 who used tools to re-emerging out mostly tree and plant debris that fell on the car and somehow entered the draining channels that allow the entering rain water to drain through the roof and doors to the ground. I asked the supervisor of the schultz service center why the car had a leaking problem and why isn't there recall for the problem, and what can i do to eliminate or alleviate the problem.his snide response was 'park you car in a garage when not driving!' after the leak was tended to by schultz dealership the leaks were greatly minimized , but they slowly returned over months and months until now they are as bad as they when we first had the 'water man' remediate the problem temporarily. This vehicle safety complaint is being made to alert the agency to this problem in the 2012 ford focus car, and to ask you to see if there is a systematic safety problem in water leakage for this ford model that should result in a recall for this model.there is a great danger that this continual leakage problem could cause microbe and mold problems due to moisture accumulation.
Wipers would not work at any level while vehicle engine was running, then later began running on their own.this includes while vehicle was both stationary (0mph) and in motion (73mph).first incident of wipers not working at all occurred in the morning after vehicle was started for the first time of the day, and continued throughout the day.later, during afternoon commute (70mph), wipers spontaneously started running on their own briefly without lever being pressed.on the same evening, when vehicle was stationary (0mph), wipers started running on high speed and would not stop running despite engine being turned off and keys removed from the ignition.
Passangers wiper motor stopped working, then driver side stopped working within 2 weeks of the passanger side failure.
When i started the car, the windshield wipers came on. The wiper switch was in the off position. The wipers would not stop. I turned the car off, and the wipers were still going. I had to remove the fuse to get them to stop. When i put the fuse back in, the wipers wouldn't come on. I drove about 5 miles and the wipers came on again and i had to stop and take the fuse out again.
Several times the passenger side windshield wiper has snapped off, most of the time occurring at speeds from 30 to 65 mph
Wipers just stopped working with no indications of any issues. Changed fuse and no change. I used wipers on monday while driving and tuesday morning went to spray washer fluid to clean and sprayer worked and no motion in wipers. My car was in my driveway at 94 bethel ridge road
Raining, going down highway. Went to turn on windshield wipers, they do not work. Able to hear motor. Replaced fuse under glovebox, no change. Windshield wiper fluid works. This was extremely hazardous.
While driving at 40 mph, weather clear 80 degrees, my sunroof exploded/shattered.i checked to see if it had been hit by a rock or object and none were seen.
The contact owns a 2012 ford focus. The contact stated that the vent liners in the rear window were deteriorated. The vehicle was taken to the dealer for inspection where they stated that the rear deck needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 50,000.
My issue appears to be remarkably similar to the issue with recall number 12v149000, though my vehicle was not included in that recall as it appears it was manufactured a few months after the latest manufacture date included in the recall. I am experiencing identical issues as described in that recall. My passenger side windshield no longer works at all. I believe recall number 12v149000 should be expanded, because it looks like more models are affected by the missing seal in the wiring harness connector. I have done nothing to the windshield wipers outside of replacing them every 1-2 years as they wear out.
The contact owns a 2012 ford focus. While driving 30 mph, both windshield wipers failed to operate. The vehicle was taken to performance ford lincoln bountiful (located at 1800 s main st, bountiful, ut 84010, (888) 476-8961) where an appointment was scheduled to have the vehicle repaired per nhtsa campaign numbers: 13v475000 (electrical system, equipment) and 18v735000 (fuel system, gasoline). The contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 12v149000 (visibility) regarding the wipers. The vehicle was not diagnosed or repaired for the wiper failure. The manufacturer was notified. The failure mileage was 116,000.
The passenger windshield whiper doesn't work
Passenger wiper not working at all.
As i was driving approximately 60-65mph on the garden state parkway my windshield wipers came on without me telling them to. They cycled through fast, normal, intermittent, off for 60-90 seconds per cycle. After the second cycle i decided to exit the highway and find a place to park and shut the car off. I then hear a thud as i come to a light, 30 seconds later i see smoke. I pull into the parking lot and see lots of smoke and some flames coming from under my hood. I turn off the car and the wipers keep going. I get out and call 911 and within a few minutes my car is engulfed in flames.
Inoperative passenger side windshield wiper. Same as nhtsa campaign id number : 12v149000
The contact owns a 2012 ford focus. The contact stated that while driving at various speeds, the windshield wipers turned on independently. The contact mentioned that the failure occurred even after the vehicle was turned off. As a result, the battery had to be disconnected in order for the windshield wipers to turn off. The failure occurred a second time and the windshield wipers became inoperable. The vehicle was taken to a dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the vin was not included in nhtsa campaign number: 12v149000 (visibility). The failure mileage was 70,000. The vin was unavailable.
The contact owns a 2012 ford focus. While driving various speeds with the wiper blades operational, the passenger side wiper blade stopped operating. The contact stated that the failure obstructed the driver's vision as the wiper blade failed to stop. The dealer (lonnie cobb ford, 1618 us-45, henderson, tn 38340, (731) 989-2121) stated that there were no recalls for the failure. The vehicle was not diagnosed or repaired. The dealer stated that the repair could be difficult. The manufacturer was not contacted. The failure mileage was 63,000.
[xxx]is my name. This about my 2012 ford focus which i bought in 2014 with 27000 miles.in july 2020 it has about 65000 miles. It has been used for local driving, not for commuting. After i drove it several thousands of miles i discovered that there was a leak in the roof above the driver's shoulder and head as well as over the driver's front side window.the leak would occur only after heavy sustained rain down pours. I thought that the sunroof had somehow owned but i could no see any opening at any time.after several leaks occurred during heavy rains i took the car to the dealer.they gave me an appointment on a monday in the middle of the month when the water man comes!i told them the problem and asked what i should do.the service boss told me to park it in a garagethe bill was 264 dollars.i was not happy. They had to clean a passageway from the car roof and windows that passes through the door and front body to the pavement.it takes a while to get clogged again and it is time for the waterman. It not necessary to have a sunroof for this leak to occur.ik think that this situation in the 2012 ford focus is common and should be considered as a recall issue.is there any way that nhtsa would pursue such an action. The leaking occurs when it is raining very heavily.it has occurred while the car is parked when i have driven while it rained.the water would drip on my left side and leg, occasionally on my head.since 08/15/2016 and ongoing in heavy rain while the car is parked and while i am driving if it rains heavily. There was evidence in the car insides that the leakages had occurred before i bought the car from the ford dealer in nanuet, ny. [xxx] , [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Recall 12s29 was supposedly done by huffman ford in april 2014, but the vehicle is still having the same malfunction.the wipers will activate intermittenly without warning.i believe the recall was not performed or improperly performed.i contacted ford motor company (case # 4508297) and they are instructing me to go to a ford dealership and pay the dealership to have it diagnosed.they said that only after i do that will i possibly receive assistance from them.i feel like they should be compelled to re-examine this vehicle at no charge to me to verify the recall has been performed or performed properly.my wife is disabled and we do not have the money to pay the dealership $106.00 to diagnose this problem, and we shouldn't have to.
The rear window shattered while the vehicle was parked. I believe it was from the cold weather after using the rear defrost.
The car rolls forward/backward when in park.the car shudders and shakes when you take off or when you slow down and the accelerate.i have had the clutch worked, replaced and had the replacement's software updated.it behaves like it did when it needed to be replaced the first time.i was told this was normal and i was told to drive the car like i stole it when taking off and accelerating.i speak the truth when i tell you that....exact words...drive it like i stole it.i have modified my driving habits but it has not helped and i feel those habits are dangerous.the passenger side window has in intermittent problem where it will not roll up when rolled down. The door latch may take up to six months to be fixed due to lack of parts and the clutch still stutters and shudders around corners and slow speed take offs.updated 12/29/16.
While the vehicle was parked, the rear window shattered with a small explosive sound.the car had been parked for 20 minutes.after unloading, my husband pressed the lock button on his key and seconds latter the window shattered.this included all the edge pieces around the window.there was no evidence that anything was thrown at the window and no chips in the window before this happened.there was heavy rain and we had been running the rear window defogger on the way home.
2012 ford focus. Consumer writes in regards to engine, transmission, drive shaft and electrical system problems.*tgwthe consumer stated the vehicle would jerk forward, hesitate and would not go into gear fast enough when changing lanes. The right passenger power window was slower that the driver's side, the door locks would not open properly. Updated 05/25/12
Transmission was shifting poorly, then like an engine miss, power loss, step on gas it slowed down, turned corner at intersection and almost didn't make it thru intersection.very light foot on the accelerator would allow it to gain speed.missed 1st gear on stop at stopsign, took off in 2nd or 3rd (automatic)/check engine light was on until i got home, shut it off.started back up and ran fairly well to dealership.this is second time in a week i've had to dealer.they did a tsb electric reset of shift points and said it was all related. I was charged for that even tho there was a tsb performed.also my rf window motor is out.it was rarely used as i commute about 55 miles a day solo.
Both front electric windows work intermittently. Motor misfired at 50mph.
Driver's side front power window motor failed and needed to be replaced.
The window on passenger side front will go down but will not go up with control on door.it will go up with control on drivers door most of the time.
The contact owns a 2012 ford focus. The contact stated that the driver side window failed to open or close. The failure occurred on several occasions. The dealer stated that the regulator cable and motor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 43,761.
It was 5:00 a.m i was driving to work on i215 freeway.there was no road construction, no other vehicles around me and i heard and felt what i thought was a gunshot, however, it wasn't. The 2012 sunroof exploded up.thank goodness there wasn't any other traffic!i continued driving to work and as soon as the sun came up i took pictures and immediately call the rental company. They told me they had never heard of this before and to bring it back. When i took it back later in the afternoon, they supposedly called the manufacturer and i was told i would be responsible.it obviously was a defect of the 2012 ford focus and i am not going to pay. Today i received an invoice from them. I am contacting a lawyer as well as a local news reporter.
Water pouring in from sunroof my son said it happens every time it rains.
Sunroof exploded while driving.i took car to ford and the service manager said he seen it happen before but i was told it was not covered under warranty.i saw a few complaints in google blogs.i will contact a lawyer.
I was driving and heard many strange noises coming from the roof of the car. When i slid open the sunroof hatch i saw the sky through a hole in the sunroof and shattered glass.when i arrived to my destination i inspected the hole from the outside and noticed that the sunroof glass broke in an upward manner.(if it had been hit with a rock or something i assume it would have broken downwards & would have found the object) it looked as if the glass exploded.the remaining glass still in the sunroof is bubbled and barely staying in tact.i commute to work via public transportation and the sunroof had not been used in months.
2012 ford focus.consumer writes in regards to transmission slippage, sunroof leakage and requests a repurchase.*ldthe manufacturer advised due to the age and mileage of the vehicle they would not be able to review the vehicle for repurchase or replacement.
The contact owns a 2012 ford focus. The contact stated that the plastic glaze on the windshield separated from the glass, which caused poor visibility. Also, while accelerating from a stop, the vehicle hesitated and made a bucking motion. The dealer stated that the computer needed to be recalibrated. The vehicle was repaired, but the failure recurred. The manufacturer was notified. The failure mileage was 27,000.
My rear windshield exploded. It was parked. The car was running, i closed the driver door and the windshield shattered. It was made by carlite. Ford is not showing any concern, nor the dealership. It's a very expensive fix and makes it worse that it shattered on its own. Ford has had a bad rap with glass for a long time though, just wish i would have known about it before now. They want a car payment every month but don't want to take responsibility for a poor quality department. I am not sure what a person is suppose to do anymore. If you don't have a savings it's down to either paying for the car that now has no rear windshield or get a windshield. Don't want to turn it into insurance, rates will go up for something i didn't cause and its a 500 dollar deductible. I will never buy a ford again nor any vehicle that has carlite glass.
Windshield wipers stopped working during heavy downpour.it was not fuses.
The contact owns a 2012 ford focus. The contact stated that the windshield wipers became inoperable. The contact mentioned that the vehicle was exhibiting the same failure specified in nhtsa campaign number: 12v149000 (visibility). The manufacturer was not made aware of the failure. The failure mileage was unknown.updated 2/3/15
The contact owns a 2012 ford focus. While driving 35 mph, the windshield wiper blades failed to stop operating when turned off. The contact stated that the failure occurred several times without warning. The dealer (balise ford, 1979 boston rd, wilbraham, ma 01095, (413) 306-3049) was contacted about the failure, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 166,000.
The contact owns a 2012 ford focus. The contact stated that the windshield wipers turned on without warning. The contact stated that the switch for the windshield wipers failed to work properly and the contact had no control over the wiper speed. The contact stated the same failure occurred numerous times. The vehicle was not included in nhtsa campaign number: 12v149000 (visibility). The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 155,133.
The car tend to move backwards whenever i stop at a stoplight with a slight elevation.
I purchased a brand new 2012 ford focus on 2/20/2013.on sunday, april 21, 2013, while it was sitting parked in my drive way, i noticed that the front passenger tire had a rather sizeable "bubble" in the sidewall.fearing that it could burst, i decided that my best course of action was to slowly drive it to the dealership i purchased it at which is only about 5 miles from my home.once they looked at it on monday, they informed me that i must have hit something and the tire needed to be replaced and it would cost me $200.i would have had to hit something pretty good to cause the damage that this tire had.also the tire was not scraped in any way.upon looking at some forums on line i noticed a few that indicated the exact problem occur with the tires on their ford focus with the continental 215/55r16tire.the dealer, beau townsend ford in vandalia, ohio refuses to consider the possibility that these tires could be defective.if this is a problem, i am concerned that crashes could occur resulting in serious injury or death.i also contacted ford motor co to express my concern, and they too are unwilling to accept any responsibility.i hope that someone will at least take the time to investigate if this is a safety problem that needs attention.
I was wondering about any recalls or complaints on the sumitomo tour plus lsv 215/50r17 tires. I purchased a vehicle 2 months ago that has a set of these and both front tires have had to be replaced due to what appears to be the center belt in the tire being broken. Both tires were visibly warped and you can see where it sinks in the middle of the tire. Unfortunately the cars warranty doesn't cover the tires and i'm having to pay to replace them so just looking for answers or proof of a fault so i might can have them replaced
The contact owns a 2012 ford focus. While driving approximately 25 to 35 mph, the vehicle made a loud abnormal sound, the transmission spun, and the wheels did not engage. The contact turned off and restarted the vehicle, but the failure recurred. The vehicle was towed to the dealer where it was diagnosed that the transmission software had to be updated. The software update was performed; however, the failure recurred numerous times. The approximate failure mileage was 28,419.
When driving home i heard a loud pop noise, the steering became hard to control and when i made a slow right hand turn the right front tire fell off the car. Apple ford is trying to tell me i hit something. I would know if i hit something and for me to hit something thatlarge i would have seen it, if there was a large pot hole i would have seen it... There is no body damage to the front end bumper of my car.. I just had the transmission replaced in this car, the sync module had to be replace since i had it.. The tow truck driver that picked up my car even said he had just picked up a 2013 ford fusion that had the exact same problem.. And the dealerships are telling people they are hitting something!!!!!
I was driving down a 35 mph road, trying to push the gas to get to 35 mph, but it failed and revved the engine and rpm without increasing my speed. I was going 20 mph and worried that my speed would affect other cars behind me to possibly hit me. There is some noise coming from the engine. It happened three times within less than a mile so i pulled over off the road to check and still unsure. The car is still brand new and only at almost 16,000 miles.
Driving a 2012 ford focusavis rental at approximately 5 mph in a lowe's parking lot. I turned to park the vehicle and the sidewall of the left front tire, a continental -conti 215/55/16-conti pro, brushed the concrete curbing and the sidewall blew. The tire could not be repaired, had to be replaced.avis wants $200+ to replace a tire that seems to have a serious sidewall problem; a tire that should not have been installed on a rental in the first place.
Lugnuts on wheels are rounded and swelling making it impossible for the tool to fit over them to remove.this is a safety hazard because this will prolong the time a person is on the side of the road increasing the chance of harm.
Transmission shudders had it fixed twice front end want stay lined up have purchase three set oftires eating my tiers up had it lined up three times sick of this car it a lemon.
The contact owns a 2012 ford focus. While driving 35 mph, the contact heard an explosive abnormal noise coming from the rear driver side. The contact noticed burnt rubber and smoke coming from the tire. The low tire pressure warning light illuminated. The contact then noticed that the front and rear driver side tires blew out and were deflated. The vehicle was taken to an independent mechanic where it was diagnosed that the hbt bolt needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 39,000.
Upon making a left turn vehicle completely powered down with no warning, after a second an audible beep and "stop safely now" message appeared. Vehicle had to be towed to dealership.
The contact owns a 2012 ford focus. The contact stated that the check engine indicator illuminated. In addition, the front driver's side wheel was wobbling. Furthermore, the engine stalled and the vehicle was pulled over to the side of the road. The contact had to restart the vehicle and the check engine indicator turned off and on. Thornhill ford lincoln (u.s. 119 north 500 ford fairlane, chapmanville, wv 25508, (304) 855-8300) stated that there was no warranty coverage; therefore, the contact would have to pay for diagnostic testing. The contact received a recall notice for nhtsa campaign number: 18v735000 (fuel system, gasoline) and took the vehicle to the same dealer for the recall repair. The failure recurred after approximately one month. The dealer wanted to charge for another diagnostic test. The manufacturer was not notified. The failure mileage was 53,000.
The contact owns a 2012 ford focus. The contact stated when the dealer repaired the flat tire they confirmed that the lug nuts needed to be replaced due to a manufacturers defect. The manufacturer was not notified of the defect. The approximate failure mileage was 78,000.
While towing this car behind my motorcoach four-tires down, per ford manual and current rv safety practices, the focus' passenger-side rear tire had a blow out.the tire came completely off of the rim.all four focus tires were checked two days before and pressures were at spec. With no sign of leaks or apparent damage.the tires are michelin defender tires with about 14,500 miles on them and purchased in april of 2014.this blow out was a complete surprise, for the tires were in apparently very good condition, i did not run over any road debris and i was traveling at 55 mph.i have photos of the blown out tire and will provide them upon request.thank you.
We had a problem with ford motor company over our 2012 ford focus . As background, while my wife was driving 40 mph on a straight road the car steering locked and pulled her into a curb causing a broken wheel, rim, and tie rod (estimated at $1500 to repair by bob tomes ford in mckinney texas).after the car setting at the dealership waiting for word from ford's corporate office for seven weeks we just found out they are not taking responsibility for this issue. It's pretty incredible to me that it took ford seven weeks to respond while i made two car payments and paid for insurance throughout that time without a car.we had found through research on the web that many people are reporting steering problems on the 2012 ford's focus.for your information we do not feel safe with this car and are asking bob tomes ford to help us resolve the issue locally since ford has not offered any help.
The lug nuts that ford uses on my car are poorly designed, and will swell.when this happens, it is impossible to remove them (such as when you have a flat tire) and they need to be broken off, and new lug nuts put on. If you have a flat, you have to get your car towed.ford knows this is an issue and refuses to do anything to make it right, infect they still use this faulty parts.
My son got into an accident with his 2012 ford focus hatchback and his airbags did not deploy none whatsoever he ended up with bruise shoulders his friend with a scrapedknee his car a total loss but none of his airbags deployed.
My car began making really loud humming that got louder as i drove faster. On occasion i would feel it 'slip' at high speeds but i knew it wasn't the transmission. It turned out that all 4 sets of the wheel bearings were locking up . Because the bearings are supposed to be in a sealed environment they shouldn't have been exposed to the elements for one, and i had to replace the entire wheel hub for all 4 since the bearings alone are not serviceable.
The contact owns a 2012 ford focus. The contact received notification of nhtsa campaign number: 16v643000 (latches/locks/linkages). The dealer was unable to determine when the parts would be supplied to schedule the recall repair. The recall notice indicated that the parts would be available the second quarter of 2017. In addition, the contact stated that two of the four tires had low air constantly. The contact was to check with the manufacturer to determine the failure and when the recall repair would be scheduled. The failure mileage was unknown. Vin tool confirms parts not available.
The car uses two part lugs that swell and degrade over time, and some point,cannot be used to hold on a wheel that has been removed.that can be a hazard, for example, if a person needs to replacea flat tire on a highway and then cannot reattach the lug nuts.i recently had to replace the lug nuts for safety reasons, and while i could find ones that fit the post they screw on to, they were norwide enoughto hold the wheel cover.
This car also has that terrible transmission, mine replaced four timesthe fuel flaps both get stuck and it floods, won't startproblems with tire lug nuts, two piece design? who designed me what a piece!
The lug nuts are swelling and separating.because they are two part chrome covered. For this car, the lugnuts are custom.if they are placed by standard lug nuts, then the wheel cover cannot stay on.the two part chrome lug nut is not carried as a stock item in a dealership.tires cannot be removed by standard lug wrench, because the lugnut is not a standard size.the lug nut must be cut off.therefore if a tire becomes flat on the road, it must be towed into a dealership and not fixed at any other place. I was told that it could take over a week to get a lug nut in with a greatly increased price of over $20 instead of a standard lug nut cost of $4. Received the following from the dealership gary crossley: dear thomas,during your recent visit, we recommended the following important service(s):''tires require immediate replacement.at quick lane at gary crossley ford, our factory-trained technicians can provide this service while you wait. And there's no appointment necessary ' simply excellent service at your convenience. Stop in today!sincerely,your quick lane service team
Takata recall i noticed that this vehicle "chugs" when it is sitting idle, and that sometimes it feels as if it wants to stall while idling. There is already a recall out for this issue but i have not been informed of it. It says that 10/22/2018 there was a recall for this issue. Onto the next issue, without warning my vehicle began to shake (this car is my daily driver) and then i began to hear whining whenever i would turn! help!
When going about 55 mph my car starts to get very loud, nothing seems to be wrong it's as if there's a leaf blower inside the vehicle. As i slow down, use the brakes, the sound slowly gets more quiet.
Purchased vehicle 6 months ago from auto nation ford union city, ga. First there was a problem with tire, then there is a problem with " brake lamp" then there is a major problem with " transmission malfunction". Car would not accelerate and stopped in mid traffic. Auto nation "said" they repaired as a result of recall, but i drove the car 8 hours after i picked it up from auto nation and car still having the same " transmission malfunction" problem, i could not accelerate, and car stopped on highway. In addition, the " brake lamp" message also flashed on the dash. I took car back to the dealer where it remains with auto nation ford, union city, ga.the car is unsafe to drive.furthermore, please investigate the dishonest service and sales practices at this dealership
2012 ford focus hatchback. Consumer writes in regard to problems with wheel lug nuts. *as
2012 ford focus. Consumer writes in regards to defective lug nuts. *ld the consumer stated the lug nuts in the tires had swollen preventing the tires from being rotated
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