We found the following complaints for FORD EXPLORER (2002)
Read complaints for FORD EXPLORER (2002)
1. Normal use of vehicle (ie no off roading, abuse, etc)2. Right rear coil spring broke3. Repairs in process. No tsb or recalls available from ford
1. Normal use of vehicle2. Rear brake rotors and pads are not wearing evenly. The rust along the outside diameter of the rotor is slowly migrating towards to center. The area used fro braking on the rotor is becoming less and less. The rust band on the outer diameter is 1/2 in wide.3. Machine rotors and replaced pads
The contact owns a 2002 ford explorer.the contact stated that the air bag indicator remained illuminated.the dealer stated that the seat belt latch system does not work and they are charging himto diagnose and repair the failure.the contact stated that it is a safety hazard that the seat belt does not work.the failure and current mileages were 47,600. Updated 12/10/08 both of the rear springs broke and the rear axle bearing was bad. Updated 12/16/08.
Dt:the consumer's father was in accident yesterday, july 12, 2005 at about 10:00 am. Consumer says that vehicle was struck on the driver's rear corner panel breaking off the rear wheel on the driver's side. The air bag did not deploy.
The abs dash light comes on when you start the vehicle and stays on . The airbag light blinks 33 then stays on. There was a short in the trailer brake and alarm which caused the entire car to shut down would not start until battery cables were removed for a few minutes then vehical started but every time you close a door or any vibration the alarm goes off.
Air bag wiring harness to short : every time you move the seat the air bag light would come on $683.00 repair service technical service bulletin from ford no compensation for repairs miles 22,000. Front wheel bearing failure left and right60,000 miles. Rear spring failure 75000 miles front spring failure 75000 miles. Fuel tank registers 1/4 tank when tank is empty 45000 miles transmission cellinoid failure 28000 miles and 800000 miles heater control module 70000 miles. Intake leak 80000 miles. Rear wheel bearing and axle seals 100,000 miles. Other than that great car. If ford cared about its customer it would have fixed the transmission problems they had six flaws from day one of production from 1990 ---- why ford if you had a real transmission it would make up for all the other failure built into this car. You make great real trucks like the f150 other than that your entire fleet is junk.
My husband and i own a 2002 ford explorer xlt.the problem is with the airbag.the airbag light has stayed lit and needed repairs on 2 occasions.the first time this occurred was a year ago.at that time, we took the car to a ford dealership and were told the safety harness needed to be replaced and this was covered under the warranty.the airbag light has recently come on again.again, we took the car to a ford dealership and this time are told that another harness needs to be replaced and a wire under the seat is not working and the repairs (which are not under warranty) will cost approximately $370.i complained to the service manager that i feel i should not have to pay for these repairs as this problem occurred previously while under warranty and their previous repair should hold some guarantee.i was told this is not the case and that i would have to pay for these repairs.i find this completely unacceptable.i have no choice but to have the repair done as a non-functioning airbag is a serious safety concern.i am notifying the nhtsa and the consumer product safety commission of this serious safety issue that seems to be a recurring problem with my 2002 ford explorer.
The contact owns a 2002 ford explorer. The contact stated that the driver of the vehicle was forced off the road by another vehicle, causing the driver to lose control and the vehicle to roll over several times. The air bags failed to deploy. The contact was a passenger in the vehicle and sustained injuries to the head, ankle and ribs. In addition, the contact sustained several lacerations and bruises. The driver of the vehicle was killed and the vehicle was destroyed. The vehicle was not diagnosed by a mechanic or an authorized dealer for the air bag failure. The manufacturer was not contacted about the failure. The failure mileage was 38,089.
I have a 2002 ford explorer.for the last 2 years the air bag light is coming on and off.finally i took it for inspection and it didn't pass because the light was on and isa safety issue concern.i contacted ford motor company and because there is no a recall they would not fix the problem, despide of all hundreds of complaints about the same issue.probably waiting till someone die...toyota is the best example of ignoring problems like this...
There was no malfunction.i have a ford explorer 2002.i want to know if the front drivers side and front passenger side airbags will work properly. I have searched this database but cannot find anything that is applicable. We (wife and myself) have only this vehicleand w we want to know if it is safeto drive.please help.
The air bag light illuminated on the dashboard and stayed on.
While traveling at 20-25 mph consumer's vehicle was involved in a front end collision, andair bags did not deploy. Driver sustainedminor injuries.
While pulling into parking space (right)in parking garage my explorer experienced a sudden accleration-at full throttle (snapping the steering wheel to the right) (extremely loud revving, whining and another sound like a bad belt screech all at the same time) before the crash. No brakes (pedal went to the floor). Crashed into steel i-beam bending it and cracking concrete pillars. No airbag on impact.
The contact owns a 2002 ford explorer. The contact stated that while traveling less than 5 mph, the vehicle's throttle became stuck without warning which caused the vehicle to accelerate to a speed above 40 mph. The vehicle crashed thru a fence and into the rear of a motor home causing the front driver's side tire to fracture. The air bags did not deploy. The contact was not included in nhtsa campaign number: 09v399000 (vehicle speed control). The contact sustained whiplash, neck and back pains from the failure. A police incident report was filed and the vehicle was to be towed to a yard until it would be able to get inspected and diagnosed. The manufacturer was notified of the failure. The vehicle was destroyed. The approximate failure mileage was 194,000.
Around 1015am on saturday july 25, 2015, i was in the process of attaching my boat trailer to the hitch. After opening my drivers door several times, checking on the hitch position, i put my vehicle in park, got out, shut the door, and then heard a loud sound that sounded like a gunshot. I turned around and saw that my drivers side curtain airbags had deployed for no reason at all. The left rear seat airbag also deployed. The vehicle was not moving and did not suffer any side impact whatsoever. I believe this is a safety defect due to the hazardous condition that it could create if a driver is driving and it inflates for no reason at all. This could potentially cause the driver to hit another vehicle or go off the road and potentially kill someone. I know of two other cases files on carcomplaints.com of this same issue.
Dt:the consumer stated while traveling 55 mph on a busy highway, a truck in front of the consumers vehiclestarted loosing debris all over the road way. The vehicle started to swerve; this in turn caused a four vehicle accident.this was a frontal impact on the driver's side. The airbags did not deploy.seat belts were in use.
The contact owns a 2002 ford explorer. The contact stated that while the driver was driving at 40 mph, both driver and passenger side air bags deployed without impact. As a result, the vehicle failed to start. The driver sustained left arm injuries and the passenger sustained neck injuries but did not require medical attention. A police report was not filed. The vehicle was pushed by another vehicle to the contacts resident. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Airbag light switched on, as a result of pre-tensioner failure from movement of the passenger seat.this also happened twice to a friend of mine with a 2002 explorer.abs light sensor failed.** jb
The contact owns 2002 ford explorer. The contact was attempting to park and haphazardly depressed the accelerator pedal as opposed to the brake pedal. The vehicle accelerated rapidly, causing the contact to crash into a building. The air bags did not deploy and the contact sustained injuries as a result. A police report was not available. The vehicle was towed to the contact's residence and was not inspected for the air bag failure. The manufacturer was not contacted. The failure and current mileage was 56,705.
The contact owns a 2002 ford explorer. The contact stated that after loosing control of the vehicle and crashing into a pole, none of the air bags deployed. A police report was filed and the driver sustained minor contusions. The passenger suffered a broken arm. The vehicle was towed to a local mechanic. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure and the current mileage was 135,000.
We got in to a head on collision and the airbag did not deploy and we hit at about 45 m.p.h. On impact and nothing deploy soon after the crash the airbag light flashed for several days till we got the repair and they just reset the computer in the truck and now the airbag light is flashing only a week after they reset it and the ford company here has no reasoning or answer to why this happened and they refuse to help us on this situation so we have to turn to you and get this problem resolved quickly before someone gets seriously injured or killed.
The contact owns a 2002 ford explorer.the contact stated that the air bag warning light was illuminated.the dealer made four attempts to duplicate the failure by replacing the driver and passenger side seat belt pretensioners however, the failure continued to occur. The manufacturer had not been notified.the current mileage was 165,000 and the failure mileage was 70,000.the vin was unavailable.updated 01/10/12*lj
My air bag light goes on and off alot.
Airbag warning light, flashes several times and then stays illuminated
I bought my 2002 ford explorer in 2005. At about 85000 miles i noticed the transmission started to slip and often jerks real hard when shifting into 3rd. I had the transmission fluid changed by an authorized ford dealer in my area and they told me there are no metal shavings in the fluid, however, they did tell me that the 2002 fords are well knows for having transmission problems and they see it all the time in this make model and year. I called ford and they told me there are no recalls on the transmission, however, reading all the problems on the internet about owners who have complained, i feel there should be a recall on this because it is a safety issue!
The contact owns a 2002 ford explorer. The contact stated that the air bag light illuminated on the instrument panel. The contact called a local dealership and was advised to take the vehicle in for a diagnostic test at his expense. The current and failure mileages were approximately 121,000.
While driving down the road my airbag light comes on. On occasion i am just thankful that my air bag has not gone off yet. Also while driving my door ajar light & dome lights come on.
First of all the transmission is starting to slip. When accelerating the car transmission slips when shifting into third gear. Took to dealer and they said they need to repair the transmission. The second problem is that the airbag light came on. I have not been in a accident or anything. It just came on. I read online that if the light is on and i am in an accident the airbags wont deploy. This seems really dangerous and should be cover under warranty.
Issue is with the airbag warning lamp coming on and disabling the airbag system in a 2002 ford explorer. Per the error code lfc 34 the issue is the passenger side seat pretensioner, though this also happens with the driver side. There is currently a tsb out article no 03-11-3. For my vehicle the replacement part# is 1l2z-78610e22-aac. This failure is current everything the vehicle is turned on.
I have a 2002 ford explorer and it has not been wrecked and i had the light that come on in my dash and they said that my seat belt pretentioner was gone in my seat belt.
Air bag light comes on frequently indicating the air bags are inoperable.the car has been repaired 5 times.ford cannot repair the issue.the district and ford corporate are non-committal.
On my 2002 ford explorer suv i have had to replace 3 of the 4 wheel bearings and hub assemblies(approx $250 each), with the 4th not far behind.i have also had to replace the 4-wheel drive module(approx $400-$500).i have had problems with the rear window motors going bad and having to replace these too.the air conditioning unit has stopped working.the passenger air bag dummy light has come on for no reason.the seat belt warning chime often comes on and will not go off, even though you have buckled your seat belt.you have to slam the buckle into place for it to go off and sometimes this does not work either.the transmission is now making a lovely clunking sound when shifting from park to drive and when you try to put it back into park, it does not want to.you have to put it up to park as far as it will go then go back to neutral and then into park from there.we have replaced the emergency brake shoes on both sides because they were completely worn off even though we do not use the e-brakes.these problems are just piling up one after another.i went to an internet site that has complaints about vehicles and found that there are hundreds of others with the same problems on their 2002 ford explorers of all kinds (xl, eddie bauer, special edition, etc.).why hasn't ford done any recalls for these problems?does it require multiple injuries or even death for them to take responsibility???
We have a 2002 ford explorer.the airbag warning light is on and stays on.it's been like this for a while now.i never thought much of it until i got online researching it and found that not only that it is a common problem, but a very dangerous situation.apparently the airbags will not even work.from what i found the problem has to do with a cable that connects the seatbelt locking mechanism to the srs system is to short also a possible problem with a clockspring.by doing something as little as moving the drivers seat all the way back can trigger the warning light because the cable is to short. I learned this mostly through people over the internet who took there vehicles to ford dealerships and was told that was the problem.i called ford to see if there was a recall on it or if they would fix it.no recall and won't pay to fix.ford knows about the problem and knows what the problem is.i read that ford sent a memo out to it's dealerships telling them about the problem hada memo number forgot to write it down.this vehicle is a family vehicle and that's the primary reason we bought it.i would think that this being such a serious safety issue that ford would fix no problem, but at the very lest somebody should be able to make them fix this.i don't know what are the parameters for a recall to be issued, but i do know that if this does not call for one then who or what is the nhtsa for.i guess it takes a lot of people getting hurt or dyeing for something to be done.
The contact owns a 2002 ford explorer. While driving 24 mph, a vehicle on the opposite side of the road crashed into the driver's door of the contact's vehicle. The air bags did not deploy. The contact sustained lower and upper back injuries, which required medical attention. The fire department arrived and had to pry the driver's door off the vehicle after the crash.a police report was filed. The vehicle was towed, but it was not determined whether the vehicle was destroyed. The dealer and manufacturer were not made aware of the failure. The cause of the failure was not determined. The failure mileage was 176,000.
The contact owns a 2002 ford explorer.the contact stated that the air bag indicator illuminates intermittently.he has taken the vehicle to the dealer on numerous occasions and they have replaced several components; however, the failure still persists.the dealers were unable to determine the cause of the failure and provide a remedy.there were no recalls available.the failure mileage was 89,000.
Dt*:the contact stated while driving 35 mph the vehicle was hit on the passenger side by another vehicle, spun around and flipped side to side several times.the air bags did not deploy in the vehicle.the vehicle was equipped with side curtain and frontal air bags.seat belts were in use however minor injuries were sustained.a police report was filed at the scene.the vehicle was towed to an independent repair shop for inspection.the manufacturer has not been alerted.updated 7/13/2006 -
The contact owns a 2002 ford explorer. The contact stated that while driving 60 mph, another vehicle crashed into the passenger's side, causing the vehicle to spin and then crash into a wall. The air bags failed to deploy. The rear driver's side passenger sustained whip lash and minor bruising.a police report was filed. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 200,000.
On may 6, 2016 i was driving on interstate 5 between 55-60 mph in the middle lane of heavy traffic when suddenly there was an explosion inside my car. The right/left side airbags deployed without any warning. I was able to get to the shoulder and call aaa. I was towed to the landmark ford service center.
While driving on paved highway(clear, dry day) a hissing sound was coming from the steering column. After making a left turn onto another paved highway, the hissing noise increased, then was followed immediatelyby the spontaneous deployment of the driver's side air bag, prior to any impact. The obstruction of the deployed airbag created a compromised or visionary impairmentfrom my windshield's field of view, causing me to have impact with another vehicle. After impact of first vehicle, the passenger side airbag deployed., then there was a secondary impact with another vehicle. In addition to the airbag braking my nose,two pieces of shrapnel were ejected from the inside of the deployed airbag, one hitting me in the left side mid chest/abdomen, the other to the distal portion of my left forearm. The projected shrapnel tore througha down coat, sweater and two shirts causing injury and 2nd degree burns to my chest/abdomen and forearm.the injuries of the other vehicles inhabitants are unknown at this time.
Two weeks ago for no reason my air bags deployed while i was driving.i contacted ford and couldn't get any help from them at all.i was leaving work in virginia.
Problems with the transmission, rear axle and seatbelts.(nar) *mrtransmission problem was found out to be a problem in the rear differential.vehicle was serviced also for parking brake not locking in position.also, consumer encountered a problem with right rear hatch guide for door pin coming apart, and trim on driver's seat bottom was coming loose.in addition, air bag light on dash kept coming on and stayed on.*la
While pulling into parking space (right) in parking garage my explorerexperienced a sudden accleration-at full throttle (snapping the steeringwheel to the right) (extremely loud revving, whining and another sound likea bad belt screech all at the same time) before the crash. No brakes (pedalwent to the floor). Crashed into steel i-beam bending it and crackingconcrete pillars. No airbag on impact.
Rear ended semi that suddenly stopped in front of me.driver's air bag did not deploy but passenger air bag did .no passenger in car.basically driver air bag did not deploy when it should.ford should pay!is there any class action law suit for this?first accident with the vehicle. Owned since 2003!
Drivers side curtain air bag inadvertently deployed while vehicle was in park after the driver had exited the vehicle. The airbag deployed and stuck a child which was seated in the rear seat behind the driver.
2002 ford explorer. Failed transmission, starter, rear wheel bearings, airbag, pinion, electric window. Now loud sounds from rear of car.
Anti-lock brake light comes on and you lose anti-lock brakes.the brake pedal pushes to floor was repaired 4 times already. In addition, the airbag is not operating, 2002 ford explorer xls.*la
The contact owns a 2002 ford explorer. The contact stated that while driving approximately 4 mph, the air bags inadvertently deployed without the vehicle being involved in a crash. A police report was filed of the incident. There were no injuries.the vehicle was not taken to a dealer. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 76,000.
I was driving on a city street and got into a accident.totaled my vehicle and my air bags did not deploy
On 12/23/07 my in-laws were involved in a rollover crash of a 2002 ford explorer.my wife and i witnessed the entire accident as we were following my in-laws home from church.a cardboard box was in the roadway, and my mother-in-law took action to miss the box. She steered around the box, but when she tried to correct the vehicle it got sideways and the front driver's side tire assembly broke away and the vehicle began to flip.the roof crushed about 15 inches, the airbags did not deploy and of course the front wheel had broken away.my father-in-law escaped with a few broken ribs, but my mother-in-law is in intensive care with several injuries.i know you have had several complaints about ford explorers, but isn't it time to do something about it before someone else gets seriously injured or even killed?
While driving in eve. I switch lanes and came onto an icy part of road do to broken leaking hydrant hit chuck hole in the road and lost control of my truck and hit pole and hydrantand the complete front end was crushed and no air bags deployed at all.i hurt my chest back and knee'sandhave headaches.
Airbag indicator light on the instrument cluster remains on after starting the vehicle.
On january 21, 2019 i was hit head-on by a driver who fell asleep at the wheel. Totalled my 2002 ford explorer! my airbags did not deploy during the accident! i was going approximately 35 mph and the other driver was driving approximately 40 mph on a city street.
Severe frontal damage.vehicle total loss.why did air bags ot deploy???
2002 ford explorer, well serviced, less than 54000 miles on it. Last week airbag light came on, flashed, then stopped. It didn't come on again until this week. Took it to the torrance power ford dealership & they told my husband that it was a faulty spring that was sliding & coming in contact with the cruise control wire & probably shorted out. Cost to fix, $467.00, called the ford co & they said airbag system was not under warranty& that there were no recalls. Funny thing is, i am not the first person with a ford explorer that has had the same problem. We also asked if not serviced would the airbags deploy? they said they didn't know.
Air bag light.
Ford has informed dealers that there is a problems with the air bags on 2002 ford explorers. If you move the seat too much it disconnects with the air bag. All ford dealers are aware of the problem, but ford is not willing to issue recall. Serious safety issue that should require action. It would be a simple fix of the pretensioner located under the seats.
The contact owns a 2002 ford explorer. The contact stated that while in reverse, the vehicle accelerated independently. Additionally, the brake pedal was depressed but failed to respond and the steering wheel seized. As a result, the vehicle crashed into trees then went forward independently crashing into shrubs, a fence, and a building. In addition, the air bags failed to deploy and smoke started to emit from the front of the vehicle. A police report was filed. The contact sustained bruise and neck and head injuries that did not require medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2002 ford explorer. While pulling into a parking space at a very low rate of speed, the vehicle suddenly experienced unintended acceleration, surged forward, and crashed into a building. During the crash, the front end of the vehicle sustained significant damage; however, the air bags did not deploy. The driver suffered injuries to the left arm and hip, head, and neck. Medical attention was received and a police report was filed. The cause of the failure was not diagnosed. The manufacturer was notified. The vin was unknown. The failure mileage was 47,000.
Consumer states that while traveling at 40 mph, consumer hit another vehicle that failedto stop at a light.consumerstates none of the vehicles airbags deployed.please provide any further information.8jb
The contact owns a 2002 ford explorer. The contact started the ignition and the air bag warning indicator continuously illuminated until the engine was turned off. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the defect. The approximate failure mileage was 130,000.
Airbag light was staying on. Dealership states they deactivated the airbag system as they indicate no repair is available at this time. The connector is getting moved around and the pins are being spread causing poor contact drivers side.*nlm
My truck rolled at 35 mph 2 times and did a 180 the airbags never went off. Causing me to suffer injuries to my head chest and legs.mr
On may 31st 2016,i was involve in an automobile accident and at which time my airbag did not deploy..after further evaluation it was determine that my clock spring wasbad..my insurance estimator/or adjuster stated that the cause of the malfunction was not a result from the accident..then i was told to contact the nhtsa to see if my vehicle was under a recall for this incident ....my vehicle was in motion on a highway.
Both side air bags deployed driving on interstate at 55 mph with no apparent cause. The car was not involved in an accident and there was no other damage to the vehicle.the front air bags did not deploy.i was able to get to the shoulder of the freeway and called roadside assistance to have the care towed. The explosion was quite traumatic and it took me several seconds to realize just what had happened.
Dt*:the contact stated the air bag light intermittently illuminates.the vehicle was seen by a dealer.the service department determined both front seat belts needed to be replaced due to the integrated air bag/seat belt system.the entire front seat belts were replaced accordingly but the air bag light later illuminated.the vehicle was taken back to the dealer.the service department suggested replacing the seat belts again.updated 3/3/2006 - the consumer has also had to replace the rear washer motor, odometer and has had problems with the automatic door locks.
Car was on a family trip when abs light came on for no reason. Dealership can not get the light back on.car was started in the morning and air bag light flashed and then stayed on and the dealership said it was due to a short. Day after it was in the shop for the air bag light the car would not start. Would not turn over. It will be in the shop again. For the third time in 6 months.
The contact owns a 2002 ford explorer. While driving approximately 60 mph, the vehicle crashed into a median, spun around, and landed in a ravine. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was towed to garners towing in miami, ok. The manufacturer was not notified of the issue. The approximate failure mileage was 215,000.
The contact owned a 2002 ford explorer. While driving at an unknown speed, another vehicle rear ended the contact's vehicle. The driver side air bag failed to deploy. A police report was filed. The contact sustained unknown minor injuries and the front passenger sustained chest and eyes injuries. Neither set of injuries required medical attention. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was unknown. The vin was unavailable.updated 6/11/15 updated 9/26/2017
The air bag light illuminated on the dash board.
"takata recall"i only want to know whether a recall was issued.
The air bag light came on blinking for no reason and want go off! help please
The contact owns a 2002 ford explorer. The contact stated that after shifting intoreverse, there was an explosion under the hood. The air bags deployed and the engine caught fire. The fire department was present. The vehicle was not taken to the dealer. The contact also mentioned that the vehicle was taken to the dealer several times for the gears slipping where the transmission was rebuilt but the failure was not corrected. The contact and two passengers suffered injuries but they were unknown.the vehicle failure and current mileage was 291,000.
The light form air bad juts got on when i was driving
Air bag warning light came on,pulled plug apart under drivers ,seat sprayed cleaner on it put it back together, took care of that problem. Gear shift lever sheared off. Ford says you need to replace steering column. Went online found a man in sweden that made a replacement part,ordered it ,put it on ,works great. (why couldn't ford supply one?) the transmission is starting to act up, you shift in to drive it hesitates and leaps forward, quite hard, same in reverse. Ford should recall this before someone gets hurt.
The contact owns a 2002 ford explorer. The contact stated that while driving 20 mph, he inadvertently stepped on the accelerator pedal and crashed into a pole.the contact suffered a bruised chest, ribs armpit and wrists. He also sustained injuries to the knee and neck. The vehicle was destroyed. All of the air bags in the vehicle failed to deploy. The failure and current mileage was 250,100.
My 2002 ford explorer front driver side airbag deployed when my wife started the car my 2 year old daughter was in the car also . We have a police report. My wife is terrified to get back in the car now. The people at ford want to charge me to fix the car, which is crazy. I am trying to find out if this has been reported before.
Air bag warning light remains illuminated, indicating a malfunction.dealer states thatair bag module is defective.
First of all i have a humming sound coming from the rear of the vehicle i notice it most when we are traveling on the hwy at at least 55 mph or more.in oct. My brake light came on for no reason and now in feb. My air bag light came on for no apparent reason.
My suv hit a concrete wall on the i-94 eastbound freeway, the impact torn my front end a part. A highway patrolmen said that the impact should have deployed both my front airbags, but it didn't, now i am concerned.
Air bag light comes on intermittently.control module replaced three times.however problem still exist. Vehicle in service 5 or 6 times. *nlm
The contact owns a 2002 ford explorer. The contact stated while driving 25 mph, the air bag indicator light illuminated. The contact had the pretension set and clock spring replaced seven times but the failure continued. The failure mileage was approximately 172,000.
The contact owns a 2002 ford explorer. The contact stated that while traveling 25 mph, the passenger attempted to secure their seatbelt when the driver and passenger side air bags deployed erroneously and without warning. The vehicle was taken to the dealer where the contact was told that the air bags were no longer covered under warranty and provided no assistance.the contact referenced nhtsa campaign id number: 00v179000(air bags:side window) but was advised by the manufacturer that the recall was irrelevant to the 2002 model year explorer. The vehicle was not repaired. The failure and the current mileage was 144,000.
The contact complained about a fatal crash which involved a 2002 ford explorer and stated that the air bags failed to deploy. The contact stated that the victim's vehicle was found three hours after the crash and the vehicle had flipped upside down. The victim was found, wearing the seatbelt but no air bags had deployed. A police report was filed (case number: 19-11405). The contact stated that the city observed a curfew whereby the coroner's report stated that 'death was caused by a multiple blunt force injury to the head". The street lights were turned off from 12 midnight to 5 am. The contact stated that the crash might have occurred at about 3am. The vehicle was totaled and was towed to the apd (anchorage police department) impound. The failure mileage was not provided.
I financed this vehicle thru 123 auto in homosassa fl citrus county and it has a airbag that is no good and no horn and the transmission was bad the day i bought it and they will not fix so i am currently paying to get it fixed i was told to make a complaint with this office to see if you can help me get something done because it is not right
Have had to replace both rear wheel bearings on 2002 ford explorer limited, also had to replace both rear springs. Lucky my wife has good hearing so she noticed the noise as soon as it started or else may have went far enough to loose wheel. Had rear springs and wheel bearings replaced at a cost of approximately $1100.00 . After reading complaints and talking with other explorer owner i feel it should have been a recall for factory to fix.also have recurring problem with airbag warning light coming on. Have to jiggle wires under passenger seat to make light go out.
I was traveling in stop and go traffic. As soon as space opened between me and the vehicle in front of me, i accelerated. While gaining speed i looked in my right rear view mirror to see if i could change lanes. While looking in my mirror the vehicle in front of me stopped. I hit the back of his vehicle with the front of mine. The problem i have is that my airbag(s) fired but did no deploy. You could clearly smell that they fired and my airbag light is now on. My seat belt did not cinch up and restrain me either. This car had been well maintained and was never in an accident before this one. As i see it, it was a total failure of the srs.
Had air bag light come on. It was a $44.00 harness that the dealer had a service bulletin telling him of the problem. It cost me 247 dollars to get the vehicle back. I have talked to several other 2002 explorer owners and they have had the same harness replaced at about 60000 miles. A complaint has been sent to the dealer for the labor charges which were or seemed excessive.
2002 ford explorer airbag light has been on.i took it to the dealer and they said it needs a pretensioner repair kit installed for $650.i declined service.i looked on the internet and their are lots of complaints; in july 2001, ford issued a special service message announcing that some air bag clockspring devices may produce noise when the steering wheel is turned full left or right. Ford was aware that some clocksprings may have been improperly installed. The improper installation may also cause an open circuit and the air bag warning light to illuminate. Starting with vehicles produced in september 2001, ford adding length to the clockspring wire to reduce the likelihood of damage from improper installation.
The air bag light illuminated on the dash board.
I was on motion whenthe air bag light turn on but i went to check and they say i have to take to the dealer to repair
The contact owns a 2002 ford explorer.while driving 15 mph she lost vehiclecontrol, and then the vehicle rolled over. The airbags did not deploy. The manufacturer was notified and she was advised that the non-deployment of the air bags were normal. Thecurrent and failure mileages were 174,000.
On the ford explorers 2002-2003 there is a passenger restraint fault where the airbag light comes on indicating that the passenger restraint and or driver restraint srs system is at fault. This is concerning me simply because it appears to me that this could cause the air bag to deploy while i am driving.
2002 explorer with 95k miles: power windows, airbag and front/rear wheel bearings.dealer was not surprised by these problems at all.$3k estimated repair cost.
Long list of repairs made this summer including computer, airbag sensors, a/c whole system, main window controlsand now my transmission.
2002 ford explorer, wheel bearings went out(pre-maturely as on thousands of this model car)and airbag disconnected (ford made cable too short under driver's seat.) lucky we caught it before wheel flew off and airbag didn't deploy!
Air bag serviced 3x, but air bag light continued to illuminate.dealer repaired a loose wire connection, deleted a code in history and repaired the passenger side wiring harness.
Consumerrearended another vehicle due to brake failure at 20 mph. Upon impact,neither airbag deployed. No injuries. Vehicle at dealership at this time.
The contact owns a 2002 ford explorer limited editionwhile idling at a stop light, thedrivers side front airbag deployed without warning. She had experienced between 5-6 major collisions/crashes with the vehicle and suspects that the failure of the airbags were due to the incidences. The manufacturer did not speculate that the previous crashes caused the airbags to deploy. The manufacturer would not take any liability for the failure, and repairs cost over $3,000.00.no repairs had been made to the vehicle to date.the failure and current mileages were 131,000.updated 11/23/09. *ljthe rear pinion seal was leaking. Updated 11/24/09
2002 ford explorer air bag did not deploy in crash.driver stated that a white smoke/powder occurred but the air bag did not deploy during the accident.the air bag warning light is currently light on the dashboard.
While driving at45 mphconsumer's vehiclewas involved in a front end collision.upon impact, front andside air bagsdid not deploy.nowarninglight appeared prior to the crash. Dealership was notified.
The consumer rear ended another motorists while driving 25 mph. This resulted in severe front end damage upon impact. The interior panel was also crushed. None of the frontal air bags deployed upon impact.the consumer sustained injuries to the neck, shoulder, back, and knee.
While traveling about 60mph onhighway consumer was blinded by the sun. Consumer pulled over to the shoulder and hit analuminum meridian strip. Upon impact, dual airbags didn't deploy.ph.
While driving 35 mph consumer's vehicle was involved in a frontal collision. Upon impact, both frontal air bags failed to deploy.driver sustained minor injuries. Vehicle was towed tot he dealer for inspection.
Consumer states while driving the air bag light stay alluminated.ts
Dt:the contact's vehicle was involved in a head on collision at 45 mph,. Upon impact, no air bags deployed.the vehicle was totaled.the insurance company now has possession of this vehicle.there has been no investigation as to why the air bags did not deploy.he does have photographs of the vehicle. The contactsustained minor scrapes and sore muscles. A police report was taken at the scene.updated 11/29/2005 -
Front passenger air bag light went on when my son sat in the seat. Took car to dealer to see if there was a problem. They said something was faulty. Extended warranty won't cover it. Isn't this required by law if it is a defect that the dealer fix it at no charge?
Air bag deployed while vehicle was parked, no impact.key was turned on to listen to radio while driver was cleaning the cargo area.vehicle had been in to local ford dealership twice before with air bag light and steering column spring to be replaced.vehicle is no longer under warranty, ford is not wanting to pay for repairs even though' it was under warranty when the first air bag light issue came about. We are now without the vehicle for 4 months, it is not repaired and ford wants to replace all the air bag components because they do not know what happened or caused the air bag to deploy.
While driving consumer was involved in a collision and the air bags did not deploy. Consumer sustained substantial injuries.
Dt: the contact's vehiclewas involved in a frontal impactat highway speed and driver'sside airbag did not deploy.the passenger'sside airbag deployed.however, there was no occupant in the passengerseat.she was wearing a seat belt. The contactsustained head and neck injuriesthe vehicle wasdamaged extensively, especially infront area.a police report was taken at the scene.the vehicle was not inspected by a dealer or mechanic.the vehicle was totaled,and the insurance company currently has possession of the vehicle.
While driving at 45 mph onicy road consumer lost control of the vehicle, and itcollided head on with an embankment. Upon impact, air bags failed to deploy. Consumer was wearing seat belts. Consumer's head struck the steering wheel, requiring several stitches. Police arrived, but no one was cited.
While driving 25 to 30 mph, vehicle broadsided another car,during the crash, both frontal air bags failed to deploy, vehicle has not been inspected bydealership to determine a possible cause for this problem,both occupants sustained injuries.
Ford explorer 2002 2 wheel drive was driving at 65 mph on freeway.a car cut off the ford and anti lock brakes were applied.brakes locked and driver lost control of suv.suv rolled over and off the freeway.side air bags and front air bags did not deploy.
Dt: the contact owns a 2002 ford explorer xlt. The contact was involved in afrontal collisionon 6-4-2005 while driving at 55 mph.upon impact,air bags did not deploy. The occupants were wearingseat belts.srs light was on prior to the crash.vehicle was taken to dealer and fixed once because the light was on, and a week later it was replaced, andthe light came back on again.police report and photographs are available for analysis.
My daughter and i were involved in an auto accident in my 2002 ford explorer when another vehicle pulled out in front of us.i was traveling approximately 60 mph prior to slamming on my brakes.the ems driver estimated impact at 40 mph.my vehicle sustained $6600+ in damages to the front end.neither the driver nor passenger side airbag deployed.the ems driver and the wrecker said given the damage to the front end of my vehicle the air bags should have deployed.the ems driver also said it was typical of a ford to have the air bags malfunction.i sustained neck and low back injuries including damage to 4 disc in my spine according to the mri report.my daughter sustained injuries to her right shoulder, radiological testing is scheduled for later this month to determine the cause of her pain and loss of motion.she has also suffered with low back pain.i asked the mechanic responsible for the repairs on my vehicle at the dealership where i bought the vehicle about the air bags and was not given much of an answer.he basically said the damage did not go far enough into the engine area for the sensors to pick up the crash.given the damage to my front end and the need for replacement of multiple parts under the hood of my car and the injuries sustained i did not find this to be an acceptable answer.
2002 ford explorer xls was involved in a front end accident at about 80mph and the airbags did not deploy. As a result the front seat passenger hit her head against the dash broke her jaw and ruptured three vessels in her brain which lead to her having a stroke and lost use of the right side of her body.
While traveling about 65mph on highway another vehicle made a u turn.upon impact,airbags didn't deploy. Dealership was aware of problem.consumers vehicle hit other vehicle broad side.air bags did not deploy with the direct frontal impact, there was one injury in the accident.*jg
Consumerwas traveling about 75mph onhighway and another vehicle jumped into her lane. She veered off the road, andhad control ofvehicle.went by ontolanes, and other vehicle hit her from behind .she jerkedvehicle offroad, andfront rear goodyear tire exploded.upon impact,dual airbags deployed halfway. Dealershipwas aware ofproblem.
While driving 55 mph vehicle was involved in a head on collision. Upon impact,dual air bags did nor deploy.no injuries reported.
Steering column broke while driving. Consumer applied the brakes, and the pedal went to the floor.consumer lost control of the vehicle, and it crashed into a guard rail.upon impact, both air bags failed to deploy.driver sustained minor injuries, andwent to the doctor on her own. Vehicle was towed, and totaled out by the insurance company.
2002 ford explorer, 125k miles.airbag warning light stays on.mechanics diagnosed as a bad pre-seatbelt tensioner contact,mechanic said that moving drivers seat back and forth degrades the contact and would not allow the air bag to function in a crash.
Air bags deployed inadvertently, causing minor injuries to driver. Ford was not able to determine why air bag deployed. Please provide further information.
There was an accident. Hit another car at about 40 miles an hour and the front drivers and passenger airbags did not deploy.there were two injured. The frame wasn't bent and the engine was okay. What saved the passengers was an add-on bumper guard i had on the front. Truck was towed to a ford dealership and the service manger said the same thing about the bumper guard.
After starting the vehicle driver's air bag deployed.dealership was notified, but did not resolve the problem.
While driving at40 mph consumer's vehiclewas involved in a front end collision.upon impact, air bags did notdeploy, and noair bag warninglight appeared prior to the crash.
While driving at 45mph, was involved in a rear end collision. Upon impact, none of the air bags deployed. The sensor was bent up and sideways.the seat belt allowed consumer to slide under.both knees hit the dashboard.consumer suffers from upper and lower back pain and sore knees.consumer is not sure if there is an airbag in the vehicle.*jg
Consumer loss control of the vehicle which resulted in an accident, and the air bags failed to deploy, consumer was injured.
My daughter was in a collision in 2003 in my 2002 ford explorer. I had it only a couple of weeks. The airbag didn't deploy, and now that it is 5 years later,the air bag light stays on,but i have not been in a crash. I took it to the local dealership in houston, but they were of no help!
The vehicle was involved in a head on collision in which the air bags did not deploy.*nlm
Consumer was in a accident, and upon collision none of the air bags deployed. Ts
Air bag light came on. Consumer took the vehicle to the dealer.the air bag module had to be replaced.
April 04 purchased 2002 ford explorer; just over 60,000 miles. No longer under warranty;sold as is.day after purchase, noticed knocking sound. Returned to dealer. Stated sound coming from the rear ac.repaired, did not hear after repair.approximately one week after purchase, noticed delay in gears engaging when going from park to drive , park to reverse also gear shift seemed to be loose. Returned to dealer; told it was normal for this model.advised to keep in overdrive.late july 2004, noticed delay seem to be getting longer and jerking suddenly when finally engaged.while driving ,od light flashed on and off erratically. Problem with od lightintermittent.spouse took the car to the dealer; told that it wasn't under warranty, but we could make a service appointment.spouse took the vehicle to a shop had done businessin the past.thought that it could need transmission fluid.checked fluid levels not deficient.problems continued; had them look at it a couple of months later.could not determine problem, advised to take to a transmission specialist if continued.problem persisted.seemed to get worse as the weather turned colder.late december 04, delays in engaging gears worsened; now making a loud clunking noise and lunges when engages, od light flashed erratically on a frequent basis and engine service light on and gear shift seemed to be coming out.january 2005, spouse took the vehicle to a transmission shop for diagnostic.transmission shot.rebuilt at a cost of $2900.found out that the vehicle had been repaired twice before, while under warranty for the same problems described.its obvious from the number of complaints that this is a known design defect.when a company sells defective products they should be held liable, especially when they do so knowingly.i stopped making payments on this junk and will notify the lender so that they and ford can fight it out.any owner who wishes may contact me at 703-998-5510.
Consumer noticed that the srs light appeared on the dashboard and remained on. Vehicle was taken to the dealer for inspection, andmechanicdetermined that the srs sensor needed to be replaced, and replaced it four times. However, the problemrecurred.
While driving out of a garage air bags deployed inadvertently. In may 2004 the vehicle was serviced by the dealer due toair bag light illuminating. Currently,six months later, while driving out of agarage at 5 mph the airbags deployed inadvertently.
Dt:the contact stated the instrument panel cluster was no longer working. The service dealer did not state why the panel was no longer working. The electrical components failed,such as the radio, blowers, windows, airbags, and all of the safety equipment.the dealer stated it was a common problem within this type of vehicle. The part to repair was no longer available.the consumercontacted the manufacturer; they referred him to the dealer to find an aftermarket product to repair the problem.
Air bag disabled due to design defect in 2002 explorer.a cable harness running under the floor to the drivers seat is too short.moving the seat back causes the cable to disconnect and disables the drivers side air bag.
Currently own a 2002 explorer xlt with only 65k miles on it.the transmission is in need of a rebuild because is slip from time to time.the rear differential seals are leaking.the entire rear of the vehicle makes a humming noise so i suspect that a rear bearing is going bad.not to mention the 4wheel drive system has not worked since i bought it a little over a year ago.i've had intermittent issues with the air bag control module and also the backup alarm system.there is nothing but poor write-ups about this truck all over the internet.all the same problems i'm experiencing are problems many other drivers have also had.
Consumer complained about an air bag problem. Consumertook vehicle to the dealer. The sensors were changed.however, the problem still occurs.
I have had to have my vehicle serviced for the airbag light staying on two times in the past. Both times i was told it was a problem with the sensor for the airbag. The light came on again about one month ago and i took it to be serviced again last week. This time i was told it was an "electrical wiring problem" with my ford 2002 explorer that was causing the light to stay on. Repair was a whopping 487.00. First, i am wondering why they didn't discover this problem on the prior two occasions and secondly, i have since discovered that a co-worker has also had to have her ford escape serviced 4 to 6 times for the same problem. The last time, she was told it was the sensor. Her airbag light has since came on again. Is this a systemic problem with the ford family of suvs?
- the contact owns a 2002 ford explorer. The airbag warning light remained illuminated. The dealership informed the contact the driver's front seat pretentioner upgrade harness needed to be replaced. The dealership made the repair. The airbag warning lightno longer illuminated. The current mileage was 73,000. Update 4/23/07
Vehicle is experiencing a problem with the airbags. The airbag light stays on. Owner says that "if vehicle is in an accident, air bags will not deploy." vehicle was taken back to dealership where they want to charge owner $378.00 dollars to repair because vehicle is not under warranty. Provide further details.*ph
Consumer states of having problems with the air bag light remaining onwhile driving. Dealer was contacted.ts
April 04, the airbag light came on flashing 3 times (3 blinks each time) and then would remain on.i took the car to the dealership here at freeport jet wash while the car was still under warranty and the warranty was finishing in june.when i took the car in they hooked it up to the computer then simply said we have resetted the control system in the car and if the light comes back on to bring it back!~~~ well, didn't last too long and it came back on but this is a couple weeks later and now they tell me my warranty is up but i told them they were aware of this before the warranty expired - long story short they changed it at no cost to me and said ford approved it to be fixed under warranty.but, thatdidn't seem to fix the problem, the airbag came on again a couple weeks later when they hooked it up again they said it was the same code and reset the control system in the car and told me to bring it back if it turns on...we all know what happened...it came back on...so they said they will change it again but this time not only did it take 4 months to hear back from them (only because i finally got tired of waiting and called them back) about the part but now they tell me that the part was not covered under warranty and the guy who did it shouldn't of (he is no longer with the dealership) and that i have to pay for the 3rd pretensioner to be put in my car after i have been trying to get this problem fixed a year and a half!
Airbag light came on dashboard, thus disabling airbags in vehicle.the ford dealer supposedly repaired the sensor.less than one year later, the same issue recurred, with the same diagnostic code, and the dealer is refusing to honor the repair warranty.air bags are now disabled.
Recently the air bag warning light came on indicating a problem with the air bag system. Also, the driver's seat belt would not retract when the driver exited the vehicle. The onboard computer indicated a code of 33 in memory. This indicated that the mechanism under both front seats was faulty. This problem would have caused the air bags to deploy unnecessarily or not deploy at all. The faulty seat belt retractor would not have prevented the driver from being thrown forward in the event of a collision. The warning light was intermittent at first and eventually stayed on so there was 55,000 miles recorded when i finally took the vehicle to our dealership. The owner's manual revealed that the supplemental restraint system (srs) is warranted for 5years/50,000 miles, so i realize that it was beyond the warranty period. However, this is my concern and complaint. The srs is probably the mostimportant safety system in a vehicle and should not require these types of repairs just 6 months and 5,000 miles after the warranty expires. This system should last for the life of a vehicle unless the vehicle is involved in a collision. No one should have to be concerned that their srs system will fail after the warranty expires. I am not a mechanical engineer, but these parts must not have been manufactured properly. If they were, they would not have failed.as was stated above, this explorer was totally redesigned and sent to the dealer showrooms prior to the start of the 2002 model year. Were things overlooked or not done properly just to rush this totally redesigned explorer to the dealer showrooms? if this was the case, should there be a recall for this model year in order to check this problem and ensure there are no safety concerns?the cost of these repairs is the minor issue of my complaint. The major issue is the safety of the driver and passengers. Safety problems with a vehicle will cause serious repercussions for the company.
I own a 2002 ford explorer and have had a ongoing problem with check lights coming on. First it was a check engine light which read that vehicle needed new catalytic converter .then couple yrs later came on again this time for a sensor. Now i have a airbag light on it seems like one sensor after another.after reading very simmiler complaints on your site and others i think this should be looked at further.no exact events lead to the problem.all problems have been fixed except airbag light which just happend this week.
Consumer complained about an air bag lightproblem.it kept coming on. Consumertookvehicle to the dealer. The sensors were changed.however, the problem still occurs.
I bought a 2002 ford explorer eddie bauer in nov 2002. Around oct 2005 my airbag light came on and i was due for an inspection. I took it into a ford dealership and they "diagnosed" it as a faulty seat belt...the seat belt worked fine, it even continued to lock-up during moderate braking. This cost me over $300. Not a month went by and the airbag light came on again. I called the ford dealer, explained the problem and they told me that if it was determined it was a "new" problem i would be charged for that expense as well. I just can't believe that the light would come on after being "fixed" so soon.
Airbag light lights up off and on with no reason. Dealership was no help.
While driving consumer lost control of the vehicle and hit a curb andvehicle flipped more than once.both driver's sideand passenger'sside air bags did not deploy.driver sustained injuries, and was transported by ambulance to a hospital. Vehicle was totaled.
While driving at45 mphconsumer's vehiclewas involved in a front end collision.upon impact, front andside air bagsdid not deploy.nowarninglight appeared prior to the crash. Dealership was notified.
Dt: the air bagsdid not deploy ondriver's or passenger's sides. This happened on august 5, 2005.not contacted ford.
Dt*:the contact stated while driving 30 mph on a paved road, there was a loud noise followed by a burning smell. The side air bags had deployed. No injuries were sustained.both occupants were wearing seat belts however, after the deployment, the seat belts strap tightened. The contact pulled over and the seat belts released.the police were contacted and a report was taken.the vehicle was towed to a dealer who was unable to determine the cause of the side airbag deployment.updated 5/16/2006 -
The side curtain airbag spontaneously deployed upon side door closure of a ford explorer.the vehicle was sitting after re-fueling.concurrent with and immediately prior to the deployment of the airbag, the door alarm system was chiming that a door was ajar, and after inspection by a mechanic it was determined that the security/door warning system module has failed.ford was sent the airbag module for inspection, and has yet to provide the results of the module inspection - after a period of more than 5 months.further problems persist with the electronic system.the door ajar alarm continues to sound at random intervals, the interior lights flicker on and off at random intervals, and the door locks repeatedly lock and unlock, all of which cause a distracting potential safety hazard while driving.
Ford explorer 2002 2 wheel drive was driving at 65 mph on freeway.a car cut off the ford and anti lock brakes were applied.brakes locked and driver lost control of suv.suv rolled over and off the freeway.side air bags and front air bags did not deploy.
The contact owns a 2002 ford explorer.while driving less than 35 mph, both the driver's and passenger side window air bags deployed without warning.the vehicle became engulfed with chemicals and made a very loud sound that shocked the driver.there were no injuries.there were no warning lights illuminated on the instrument panel prior to the deployment.the vehicle was taken to the dealer and it was requested that the computer be removed from the vehicle.ford could not offer a solution nor guarantee that the failure would not recur.the current and failure mileages were less than 120,000.
The contact owns a 2002 ford explorer.while driving 20 mph, the side air bags suddenly deployed.the vehicle was taken to the dealer for repair.the contact feels that the ford manufacturer should replace the air bags for free due to the failure being technical in nature.the current mileage was 80,544 and failure mileage was 80,400.
Consumer called complaining aboutside air bagproblems. While driving the the drivers and passenger side impact air bags deployed without any type of impact on the road.manufacturer was contacted andreplaced the air bags under the vehicle's warranty.neither the dealer nor the manufacturer explained the cause of the the failure . *nlm
Passenger's side door was slammed by the driver andpassenger's side door air bag inadvertently went off. Driver took the vehicle to the dealer for inspection, buta cause could not be determined.
Passenger side curtain airbag deployed upon closing rear door of vehicle.vehicle was not in motion, nor was it parked near another vehicle.dealership ran diagnostic, computer code indicated vehicle had been in an accident.manufacturer initially declined repair via conversation with mechanic, after i pursued claim, was told by dealership that vehicle would be repaired and i would have an expense to do so of $300.i contacted svc manager for explanation of $300, told consumer always shares in expense of repair for out of warranty items.contacted manufacturer again, asked for review as nhtsa website states safety issues should be addressed at no expense to vehicle owner.yet to be resolved.
When attempting to start the vehiclepassenger's side air bag deployed, then exploded inadvertently. As a result, the steering wheel caught on fire. Vehicle remained in a garage where the incidentoccurred.
While placing the vehicle in drive the driver's side air bag deployed.prior to the incident theair bag light had come on intermittently.*sc
Currently own a 2002 explorer xlt with only 65k miles on it.the transmission is in need of a rebuild because is slip from time to time.the rear differential seals are leaking.the entire rear of the vehicle makes a humming noise so i suspect that a rear bearing is going bad.not to mention the 4wheel drive system has not worked since i bought it a little over a year ago.i've had intermittent issues with the air bag control module and also the backup alarm system.there is nothing but poor write-ups about this truck all over the internet.all the same problems i'm experiencing are problems many other drivers have also had.
The contact owned a 2002 ford explorer. The contact stated that the vehicle was parked at an independent repair shop when it caught on fire. The vehicle was destroyed. The contact was informed that the fire originated due to a wire under the dashboard. The manufacturer was not made aware of the failure. The failure and current mileages were 160,000.
I bought a used 2002 ford explorer in april of this year at a used car lot.it was a beautiful blue suv in remarkable good condition.i had it four months, and it caught on fire while at a stop sight on my way home from a shopping strip twenty miles from my home.it started smoking and while i was fumbling for my purse to get my cell phone to call for help, it caught fire and bystanders on the thoroughfare pulled me forcefully from the car, and then called the fire department. It was a total loss when the entire hood caught fire and melted.my garage mechanic, who had just seen the car, told me that he could see no reason why it would have caught fire. Can you help me?
Bought my 2002 ford explorer new.at 90000 miles, the mileage gauge went out and ford dealership told me it would cost $600 to repair.my local repair shop told me that this problem is common with ford explorers and expeditions of the same year.
Fords taillight/stop switch illuminates the brake lights, is used to disengage the cruise control and is used to enable the operator to be able to put the vehicle into gear once the brake pedal is depressed. Roughly a year ago i had some intermittent issues with trying to disengage the cruise when using the brakes plus i had trouble taking the vehicle out of park without having to step on the brake multiple times. Lastly having a friend follow me home i was told my brakes lights did not always illuminate when i was slowing down or at a complete stop!going back to my local ford dealer i bought a replacement switch that had instructions to cut the oe's plug off of their harness and to hard wire the new switch in it's place as ford had experienced some "issues" with those original components. Just 13 mo's later i had the same problem but this time it failed completely so the vehicle was locked in park in my driveway.having seen recalls on several other ford and mercury products for a similar problem and expected ford to give me a free replacement. However, after entering my vin # they said there were no recalls but they would reduce their normal price from $93.44 to $76.00 as their compensation. Contacting my local napa supplier i bought another switch from them for just $44.49 which resolved my problem for even less money.i returned to the dealer to report my finding and strongly suggested that they contact their ford rep. As i believe this brake switch issue is a bigger problem then ford is aware of or has owner up to knowing about. I was actually lucky to have the switch fail at my home as had i been on the road i could very well have been rear-ended due to my brakes lights not coming on.i question if ford will ever take my warning seriously so i felt obligated to pass this information along to an independent source.
Well i have a 2002 ford explorer xlt. It has the trailer brake which i never have used yet. I have a couple issues with it. The theft light blinks as long as the vehicle ain't running. Some times it doesn't like to start and has a brand new battery. Sometimes when put in gear while running it will shut it's self off. I also noticed when i bought it from another private sell that when i was driving the explorer that i kept smelling a burning smell like plastic and wires as well as smoke and heat admitting from the center console area. I dropped a piece of plastic in the center console area. I pulled up the center console area plastic and witnessed the factory wiring that runs to the center console lighter and else where sparking and smoking. I got it to stop and noticed that the fiberglass cloth thing the factory put around it was badly burned as well as almost halfway through all the center console are wires about an inch long as well as the plastic bottom area to the center console cup area. The burned plastic area is also started to melt. I have pictures on my cell phone. I showed the pictures to the reception guy at the jamestown ny 14701 ford dealer service desk. He gasped and looked genuinely scared that , that happened. I'm scared that this happened. I don't want it to catch fire going down the highway with my kids and newborn baby in it. This is a manufacture issue which i feel should be fixed at fords expense not ours.
At 74000 miles our transmission went out completely while we were on vacation! the dealership where we bought the vehicle, said that "we were the only one's who have had this problem" (yeah right!) it cost us $6000 out of our pocket to fix. At 86000 miles the rear window cracked right below the window. Ford and the dealership refuses to fix it. Again, stayton ford told us that,"we were the only people who have had this particular issue."at around 85000, 95000 and 105000 miles, the rear seals leaked. We were promised each time that they would last "for at least 50000 miles." we were always a few miles away from getting them replaced for free since they're limited warranty is only good for 10000 miles.at 111000 miles the electrical system went "haywire." even when all of the door and hatch are closed, the dome light continues to go on and off (making it hard to drive at night) because it senses that a "door is a jar." sometimes, the key pad that's located on the drivers side window sets off the alarm when we push the first number on the key.totally unreliable vehicle that i'm afraid to drive!
Door ajar light and beeping sensor is always going off. Causing the doors to unlock while driving and also causing the inside dome light to turn on and off. I have done some research and alot of ford explorers are having this problem.
The transmission started to slip in may of 2011. I had the transmission serviced and it did not correct the problem. I am unable to check the transmission fluid as it is a sealed unit no dip stick. We drove the vehicle until it no longer moves. The cost to replace the transmission is 2800.00 plus... There was no reason why this should have happened.
The side curtain airbag spontaneously deployed upon side door closure of a ford explorer.the vehicle was sitting after re-fueling.concurrent with and immediately prior to the deployment of the airbag, the door alarm system was chiming that a door was ajar, and after inspection by a mechanic it was determined that the security/door warning system module has failed.ford was sent the airbag module for inspection, and has yet to provide the results of the module inspection - after a period of more than 5 months.further problems persist with the electronic system.the door ajar alarm continues to sound at random intervals, the interior lights flicker on and off at random intervals, and the door locks repeatedly lock and unlock, all of which cause a distracting potential safety hazard while driving.
Sparkplug was ejected from head while driving.the plug was manufacturer specification and properly installed to the correct torque.sparkplug hole was damaged and needed to be machined for a new plug.creates a safety hazard while driving as well as a fire hazard as the empty cylinder forces air/fuel mixture into the engine compartment where ejected spark plug could ignite it.
Summer,spring weather, all four, clear, glass windows do not slide up or down through its' power button, electronically.
The door locks lock and unlock all by themselves dozens of times in a row while i am driving. With this the dome light flashes off and on and the door ajar light flashes and the interior chime goes off constantly. All of this happens at the same time. This is a huge and common issue with thousands of forum posts by other owners who have spend countless $$ at mechanic's to no avail. This can cause wrecks at night it is very distracting. Especially the dome light. Why is ford ignoring this obvious safety design flaw? liability is yours .. There are too many complaints of this same problem for you to claim you are not aware. If someone gets car jacked while locks are freaking out you might get sued. It happens the most if someone is in passenger front seat.
I have a 2002 ford explorer and it has not been wrecked and i had the light that come on in my dash and they said that my seat belt pretentioner was gone in my seat belt.
The radiator started going out on me. I had to fix it twice. The breakes i keep having the continued fixing them every 4 months. Recently october 25, 2019 it started smelling like burnt rubber came thru the air vents. Things with the electricity oe a shortage. With the tires they put wrong tire size. They told me to sign and go because they didn't have my actual tire size. Its always on the smalls streets and on freeway or. Highway it smells like burnt rubber. The owner didn't notify me or bother to tell me it was on recall already.
The contact owns a 2002 ford explorer. The contact stated that while driving at various speeds the transmission independently switched to 4 wheel drive and the vehicle stalled. The failure recurred several times. The vehicle was towed to an independent mechanic who diagnosed that the transfer casing and ignition coils needed to be replaced. The ignition coil was replaced and the transfer casing was repaired however the failure recurred. An unknown dealer and the manufacturer were notified of the failures. No assistance was provided. The failure mileage was 80,000.
I can not drive with all the alarms and locks and overhead light going off and on the whole time i'm driving. It is torture, loud and scary!!!
Reading the forums and many people have been having problems with their explorers 4x4.i have the same problem.seems like if you disconnect the battery or your battery dies so does your control module for the 4x4.mine stopped working when that happened.that is when my 4x4 selector switch lights stopped working and my 4x4 was not engaging.seems like ford needs to recall this part.i got a new control module and it started working again.could be dangerous in winter time for this type of vehicle to have no 4x4.
Oh where do i begin. I have 90,000 miles on my suv. My radio goes off and on randomly. Door ajar is on randomly. When shifting from park to drive, it sticks and i have to tap it to go into drive. Rear wheel bearing had to be replaced. O/d light came on and flashing. One time i thought it was in park and when getting out of my car, it began toroll after taking my foot of the brake. I see these seem to be problems for several ford explorer owners. Please please please get this across to ford that these need to be recalled, if not i will not be a ford owner ever again and tell everyone i know not to buy a ford!what is going to take, a death or injury?? take responsibility ford!hope this never happens to you but then again, you probably don't even drive a ford.
The contact owns a 2002 ford explorer. The contact stated the driver's seat detached from the floor board. The electrical gauges and components were also inoperable and the power door locks had failed. Neither the dealer or manufacturer was contacted in regards to the failure. The vehicle was not repaired. The failure and current mileages were 90,000.
The consumer stated the home fire hazard created by faulty design of non ul approved personal snow plow use for suv manufactured by western products. Snow plow electric motor was unfused and overheated not responding to the comman controller shorting out and causing a serious expensive fire.
Had a bad battery and now 4x4 won't work
The contact owns a 2002 ford explorer. While at a traffic light, the vehicle stalled without warning. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic for diagnostic testing. The contact was informed that there was an electrical fire in a wiring harness leading to the fuse panel. The vehicle was not repaired. The manufacturer was notified, however, the contact was not offered a remedy for the failure. The failure mileage was unavailable.
Dt*: the contact stated while attempting to roll down the driver's side front window, the window would not go down and the smell of smoke appeared.the smoke was coming from the console area on the driver's side door.the vehicle was pulled off of the road until the smoke subsided. The dealership has not been notified.
The automatic gear shift broke.could not change gears.electric windows stopped working both driver and passenger.air conditioner broke - air conditioner clutch make rubbing noise when engaged.
At a stop, began accelerating to enter highway, accelerator pedal became stuck and car continued to accelerate up to 90 mph at full throttle before i shut vehicle off and put it in neutral. Has happened on several occasions, all exactly the same. Vehicle accelerates at full throttle and has to be shut off before an accident occurs. Only way to correct problem is to exit vehicle and push gas pedal several times; start vehicle and see if engine is still at full throttle.
The contact owns a 2002 ford explorer. While parked, the contact noticed flames around the radio console and the dashboard. The fire department reported to the scene and a report was filed. The cause of the fire was determined to be a failure within the radio console wires. The vehicle was not taken to the dealer for repairs. The approximate failure mileage was unknown.
My gear shift broke as i was putting into gear and it just fell into my hands it broke into two half a piece that should not broke and as i was going somewhere the truck just starting going crazy the lights was flashing on and off the alarms was going of the lights flashin,sometimes in the middle of the night the alarm just goes off on it on we see all this happen and no one is by the truck no cats dogs nothing.
Door ajar light remains on despite all doors being secured. When you engage the door locks from inside the vehicle, the drivers side lock will disengage after a few seconds. When you lock doors from outside the vehicle (with the remote), the chime will beep two times as if there is a door open.now the interior overhead light remains on.after much investigation the gem module is defective.
The contact owns a 2002 ford explorer. While driving various speeds, the door ajar warning indicator illuminated, which caused the door locks to consistently lock and unlock. The failure caused the battery to drain and the security alarm to sound. The dealer was not notified of the failure. The failure mileage was 120,000.
Vehicle caught on fire because of ford speed control deactivation switch also called brake pressure switch.i know that they do have a recall on 97-02 ford expedition navigator and f-150,same switch on 97-02 ford explorer.
Right, rear electric window failed for no apparent reason after owning vehicle for 42 months and 37,000 miles. Window will not rise. Vehicle taken to mechanic for repair.
This 2002 ford explorer eddie bauer abruptly stops while driving at any speed without any notice or indication that the ignition will fail to keep the car running. This car has been to two ford dealerships and one reputable and establishedindependent automotive repair shop. This car was at a toyota dealership for almost 30 days and this car was returned to me with this potentially fatal defectstill undiagnosed. None of the aforementioned dealerships could determine the true underlying problem. At the toyota dealership a brand new starter was installed because of a no start condition showing no power to the starter and blown fuses for the injectors, fuel pump, and the computer. The same defect showed itself one day later after traveling over 70 miles with no sign of failure.
Experts determined that the right side of the left front drivers seat suffered an electrical fault, resulting in a fire which totaled the vehicle.however, the interior cabin fire was extinguished, preserving the remainder of the seat and adjacent center console burn area.occupants were able to escape the vehicle and avoid personal injury.a year and a half later, ford still refuses to accept responsibility for the malfunction, and the case is in litigation.
Battery died on 2002 ford explorer. Installed new battery and 4 wheel drive module quit working. Bought new part for $202.00. Fixed problem with new part. Obviously the realized the defect and refuse to do recall.
My alarm system go off all time i don't know what to do.
Alarm started going off and the back gate door became unlocked without anyone being in or near the suv saturday night june 14,2014. It continued off and on every twenty minutes, then ten minutes. This was at night about seven o'clock. It stopped. The next day on sunday after coming back from a religious meeting it started going off again with an error message stating that the rear back door was open. It was and i didn't open it. I opened and closed every door after using the panic button to stop the alarm. It starts with the lights coming on in the front of the suv, then the alarm will start beeping very loudly without stopping. This goes on for about a good hour every day since with you going out there to turn it off with the panic button. I did some research to find out what is making this happen and i was amazed and shocked at how many 2002 ford explorers and other ford cars, trucks, and suvs has this problem. It is a very dangerous problem because no one knows how to stop it and it ends up with you having to leave your doors unlocked to stop the alarm from going off and killing your battery. I have limited resources and i want to know why ford has not addressed this problem since it affects so many people. I don't wish to die before something is done about this dangerous problem. I don't want my family or me worrying about my safety because if anyone finds out my suv is unlocked, i could be accosted, or robbed or killed and nothing will be done about it because the auto insurance people say your car has to be locked. Please address this dangerous problem with ford since no one else seems to care because i know for a fact the ford people don't. By the way it going on now! thank you.
Door ajar light stays on and causes dome lights to flash on and off and chime while driving.car alarm goes off randomly for no apparent reason.have talk to ford they tell me i need to bring it in while this is all happening so they can figure out what's going on.car never seems to do it at a time i can take it in.
When pulling light or heavy load, vehicle jerks and then stalls out when vehicle apparently tries to shift down or is at speed where vehicle may be near shifting down.vehicle actually dies and must be restarted by turning off key and then it quickly starts.
I've owned the vehicle for approx. 10 months.the vehicle hasn't started 7 different times.i've had minor hesitations when accelerating from an idle.the vehicle has felt like it was going to stall several times when coming to a stop or accelerating from a stop.the horn, on occasion, has not made the proper sound.the door locks do not always lock or unlock with the remote.i've had a burning smell eminating from vents with heat on.i've been to the dealership, jim keim ford, 3+ times, had a diagnostic exam done, had the ford flight recorder installed to attempt to register problems.nothing ever found.i've documented everything from the time of the initial problem, just went through the dispute settlement board and have been awarded a refund of money or replacement of vehicle.document everything and don't give up!!
O/d light blinking and irregular shifting during acceleration.2002 ford explorer does not shift properly.everytime i leave a stop sign or traffic light, the rpm's become very high (over 5,000) and will not shift.to keep the engine from racing, i have to lift my foot off the gas pedal to get it to shift.this causes the car to slow down quickly and with a line of cars behind me that do not anticipate me slowing down just as i am accelerating, this forces them to slow down quickly unexpectedly so they do not run into the back of the truck.this is dangerous.
The contact owns a 2002 ford explorer. The contact stated that the door ajar warning light illuminated while the doors were closed. As a result, the battery became inoperable due to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 155,000.
Ford explorer o/d flashing and check transmission coming on it was at the ford dealer for 3 weeks they said it was my pcm and now they are saying it a wiring problem but my car is doing the same thing it was before i took it to them.
On 9/27/03 it was necessary to replace a faulty sensor on my 2002 ford explorer that caused the abs warning light to activate.the mileage on the vehicle at this time was 15.851. On 02/14/04 at 22966 miles this same sensor had to replaced for the second time.on 07/07/04 at 30479 miles this same sensor was replaced a third time.having the same item replaced three times in 10 months seems to be more a pattern of faulty design as opposed to coincidence.
I bought my 2002 ford explorer used but also have a father-in-law with a ford and he has the same problem. When we bought it the door ajar light was on all the time and the dome light would stay on but as we drove the light would turn off but the light would stay on. Recently last week the light stays on like normal but not the lights goes on and off, it dings constantly, and the doors lock and unlock while going down the road. It is very distractive as well as annoying. We got online to see what other people have done and there were lots of complaints. We tried the wd40 but they say that only works for a day or so.
My power steering stuck caused a wreck!!
Both rear coil springs broke. Replacedfront and rear wheel bearings replacedball joints replacedtransmission has now failed and is now undependable. May fail with out warningno accidents, any of the above could have resulted in an accidentford is aware of all of the mentioned problems and refuses to rectify the problems. This is a wide spread problem with all 2002 ford explorers.
I just bought my vehicle on 5/17/20 at a lot called grant motors 2744 fowler st fort myers fl, 33901 during the daytime, they keep pushing , and pushing me to buy it took my id to copy we left without my id, had another vehicle i wanted to buy but had to go back to grant to get id, when pete started at us again and keep coming down on price, till my brother told me it was worth it to buy it, so i did, well during the day in bright sunshine you couldn't see the taillights, nor the dashboard lights, and as driving it home turned on radio to listen to it , all's it would do is flicker, wouldn't change stations, wouldn't do nothing at all, and they put a carfax folder on my dash for me to read at home , that is when i seen the info about the recalls and figured it had something to do with my lights outside and in the dash and the stereo not working at all. Them my brother said he wondered why they continued to drop the price to way more then they first asked for as if they new ahead of time the issues and didn't tell us about any of it. So could someone please let me know what is going on , i now have nothing to drive and no money to buy another i'm old raising two grandbabies one with autism , the other with bipolar please help me out. Sitting in walmart parking lot, and in motion to go home family had to stay behind me to get homesafely,
The door locks lock and unlock all by themselves dozens of times in a row while i am driving. With this the dome light flashes off and on and the door ajar light flashes and the interior chime goes off constantly. All of this happens at the same time. This is a huge and common issue with thousands of forum posts by other owners who have spend countless $$ at mechanic's to no avail. This can cause wrecks at night it is very distracting. Especially the dome light.
Even with a full tank of gas the gas gauge will go to "0" and the "check gauge" light comes on because the sender assembly unit of the gas gauge does not work. There had been another 2002 explorer brought in for the same problem that morning. The part is not available and is on back order. The part cost $76.79 but the labor will be $270! this is a lot of money for us to pay due to an fords engineering problem. Are many other 2002 explorers experiencing the same problems?many times, because the fuel sending unit is corrupted, it will put too much fuel in injectors, which has caused my car to "bog down" especially dangerous at intersections and at hwy entrance ramps.
Due to a defect, we had to have the transmission replaced (thank god it was still under warranty)...then had to have the door ajar sensor fixed because alarm kept going off for no reason.about two years ago we were abut to go out of town for thanksgiving.i stop at a red light, and then we try to pull off when the light changes and hear the loudest popping noises...we're wondering how in the world did the spark plug pop out with so much force that it also rips the ignition coil...(fast forward to 1yr later, same thing happens while leaving home to go to work).once again, on march 12, while on my way to work, sitting at a traffic light. Light turns green...i start to pull off and begin hearing a popping noise...wth...not again!!! (this is the third time this has happened in 2 years). Come on ford...fix the lemons!!!!
Approached stop sign at a slow rate of speed - basically coasting 30 - 40 feet from a driveway, as the brakes were applied, the engine started to rev up, liken to the cruise control engaging, and brakes could not restrain vehicle and it was basically pushed through the stop sign and collided with an oncoming vehicle, there was insufficient time to put the vehicle in neutral or turn off the engine, this was the first time this ever happened, vehicle was in good condition and mechanically well maintained,the weather was clear and the roads were dry, the vehicle was taken to a dealership to have on-board computer read - no error codes were noted, as a result of the accident - the vehicle was totaled.
I have a 2002 ford explorer xlt, a couple weeks ago i went to open the back lift glass, and the window fell, and combustion in thousands of little pieces, right in my face! i have pictures, anyway i proceeded to take my vehicle to ford motor company in horseheads, ny, they replaced the window due to the explosion, and i have had my truck back there 4 times because they wired it wrong, and they refuse to fix this problem, if my wiring from the back windshield to the dash of my truck does not get fixed i am sorry to say that i will be forced to obtain an attorney for ford! please help!!!!!!
Alarm goes off when set and no one is around, cruise control does not always work, light inside do not turn off and sometimes do not turn on, radio does not turn off when opening the front doors, but will turn off when back doors are opened.
When i tried to remove my key from the ignition, the entire ignition cylinder came out!! my car had to be towed and have a new cylinder installed! a year later, it happened again!!! so i have had to replace my ford ignition cylinder twice and my car only has 60,000 miles on it now---so probably had only about 40,000 miles the first time it happened and 50,000 the second time.also-- now my fuel gauge says empty all the time, even after i just filled it with gas! and it's too expensive to fix! i did get the driver seatbelt fixed, because it didn't tighten, but now it's too hard to pull out and use! lastly, both inside mirror covers have just cracked off when lifting open, and i can't afford to replace both of the entire visors! we have 3 fords and this is the only one that's ever had problems. Dates are spread out so it's too hard to complete that part of the form below.
Rear spring cracked at 100,000 mil transmission failed at 120,000 mil body electrical not sealed well and keeps shorting in different placescruise gets stubborn and scared to use it , im afraid of it getting stuck in cruise.
It started very early after buying the 2002 ford explorer...electrical prob..couldn't get veh started...100 miles away from home dealership....towed to closest forddealership...fixed; or so we thought. Same thing happened a week later. Homedealership advised us that the other dealership installed the wrong part and it could have caused life-threatening problems....we contacted the other dealership and advised them what our home dealership said...of course the dealership denied this...anyway...home dealership installed new part...veh ok....then wheel bearings had to be replaced in front1st left side-then right. (this was after the rear end was replaced) boy, was that a major fight with the home dealership!now! the transmission is gone!!!!! isn't there something we can do?ford has been using defective parts!!!!and now asking for government money???!!!!ford should be paying for this!
I was driving down the highway i went to make a left hand turn when smoke started coming out of the grill, so i pulled over to check under the hood, smoke started boiling out from under the hood
The contact owns a 2002 ford explorer.the contact stated that the alarm on the vehicle would independently engage sporadically.the contact was able to reset the alarm yet the failure would only recur. The dealer advised that they could replace all of the sensors but they were unable to guarantee that the repair would resolve the failure.the vehicle was not repaired.the current and failure mileage was approximately 73,000.updated 11/19/10. *ljthe consumer stated he experienced several electrical problems with the vehicle such as the doors, dome lights, windows. Radio and power seats.the consumer stated she would the get problem fixed, but it would soon return. Updated 12/01/10
My wife and i owned a 2002 ford explorer xlt with 4wd. And a 4.0l engine. On the night of 1-15-2009 ,i picked my wife up from work at 11:35pm we went to the grocery store and afterwards proceeded to our home , this whole trip took a total of twenty to twenty five minutes and a distance of about one mile of driving round trip to my wife's work the grocery store and then to our house.we arrived home ,parked the vehicle behind our residence and prepared to go to bed . Around 2:00am i got up from my sleep to get a glass of water in our kitchen, which faces the area that we park in , as i was filling my glass i noticed an orangish red glow in the back yard , upon looking out the window , i saw that the front end of our vehicle was on fire . My wife came down from our bedroom crying as i called the fire department . I went out with a fire extinguisher to see if i could put the fire out myself but the front end of the vehicle was burning too much for me to be able to do anything .the fire department put the fire out and my vehicle was towed . There was hardly anything left of the front end, just the frame,motor,rims and some other parts . The insurance company had a fire investigator of theirs do an inspection of my vehicle and they determined that the fire had started on the drivers side of the vehicle around the master cylinder , probably as a result of the cruise control switch located on it . Do to the extent of the damage from the fire and the fact that they were unable to locate the switch because the master cylinder had melted , they were unable to proceed any further in contacting ford . The vehicle was a total loss , unrepairable ! about 1 - 2 months before the fire, i had checked with dealers and online myself and was told there was no recall on my vehicle for this type of problem ,the sad part about this whole mess is we only had about six more months and the vehicle was paid for , now we have to start all over again .
The interior lights occasionally flicker when all doors are shut securely.also the door ajar light will flicker at times as well.the alarm goes off for no reason and usually it is in the middle of the night and i am pretty sure it is related to the door ajar malfunction.there is no way to disable the factory alarm so i have had to leave my car unlocked at night just to keep it from going off and waking up the neighbors.also we have a crack on the lift gate just below the rear window.you can see this is a common issue by looking at other explorers around town.i have really enjoyed the explorer up until now but it does bother me that these two issues are very common yet ford won't issue a recall to fix these issues.
Parked my suv in the driveway after a short trip and the horn began to blow. As i investigated the noise i opened my door to find smoke rolling out uncontrollably. I ran inside to call 911, by the time i hung up the phone my entire truck was engulfed with flames. This just happened today, so i do not know what will be done about it. But this was caused by some defect in the vehicle.
2002 ford explorer xls. At 24,000 miles, transmission would not shift into gear:transmission needed to be rebuilt. At 26,000 miles, load whining heard from rear of vehicle. Brought to dealership on three occasions to complain and was told they "could not duplicate the noise" and "it is how it is supposed to sound". On the third return , i produced seven pages of documented complaints from other owners found on this web site and others. They decided that now they might know what the problem is and replaced the rear differential and drive shaft. Problem was fixed for the next 30,000 miles but is now displaying the same noise and is "clunking" in to drive and reverse. Separate problem with the daylight running lights, they flash like an emergency vehicle till i turn the head lights on.i did not notice till i was pulled over by a sheriff and questioned as to why i had emergency lights installed on my vehicle. On a positive note, i do get through traffic jams a lot faster now.
It is having trouble shifting from 2nd to 3rd gear.engine revs up to and over 4,000rpms and slams into the gears.
The vehicle would not shift from park to drive.it turns out that there was an electrical short causing fuses to blow while driving.the fuse that had blown most was the fuse for my brake lights.i was driving without brake lights several times, unknowingly.the first dealership that i took the vehicle had the truck for 3 days and said that the alarm system was causing the short.the alarm system was installed by the selling dealership.i was sent away from the dealership with bigger (higher amp) fuses in my fuse box, a few extra fuses, and the knowledge of how to over-ride the shifter lock if the fuse was blown.after driving the vehicle for approximately two and a half weeks, most of the time without brake lights, i was able to take the it to the dealership that i purchased the vehicle from.this dealership happens to be about 90 miles from my current residence.the other dealership found the real problem.the wiring harness had to be replaced because apparently, some of the wires got too hot, melted the insulation, and fused themselves together.the vehicle was in the shop for 9 days.ford also claims that i shouldn't worry about any damage that may have been done to the electrical components in my vehicle due to the short and one of the dealerships putting bigger fuses in the fuse box.
Bought the car used in sept. 2007. A month and a half later, had to replace rear passenger wheel bearing. A month after that, we had to replace the driver side rear wheel bearing. Driver door window motor went a week after the wheel bearings. Abs light is on. Also had to replace two coils in the electrical unit. Put approximately 3,000.00 into car since purchase in less than eight months.
While driving down the road my airbag light comes on. On occasion i am just thankful that my air bag has not gone off yet. Also while driving my door ajar light & dome lights come on.
Door ajar light and beeping sensor is always going off, causing the doors to unlock while driving and also causing the inside dome light to turn on and off. Must drive at night without instrument lights, including speedometer, as dome light stays on.
2002 ford explorer caught fire. Consumer stated that the vehicle caught fire while his mother was visiting his sister in a different state. No attempt was made to repair her vehicle and rental cost them $600.00 out of pocket.prior to the fire, the consumer asked the mechanic to inspect the vehicle, because warning lights were coming on and going off intermittently.the consumer had a list of documentation relating to electrical issues. The vehicle had to get a jump several times, the vehicle would hesitate when first starting up. The brake lights were stuck, the dealer replaced the brake pedal switch. The cruise control was inoperable so the dealer replaced the brake light switch.the alternator and wheel bearings were replaced.
Progressively worse, starting in june 08.door ajar light comes on randomly when driving, plus the interior lights come on and off (flicker, dangerous if driving at night), bells go on/off, and the doors lock and unlock (never sure which they are). If not driving, the alarm goes off randomly.
None of the windows will work, they were operating properly and just quit. This vehicle is unsafe to drive, in an emergency, (such as a crash). The occupants of the vehicle could become trapped in the vehicle because the windows would not operate. If a fire occurred the results could be tragic. Ford is aware of this problem along with several other problems on this vehicle. Yet they choose not to repair or replace any of the known defective components. My vehicle has a lot of miles on it, but this problem along with other problems on this vehicle happens on lower mileage vehicles also.
After owning for a week and a half, had to have the g ears in the rear end replaced.later informed that the tires were not evenly worn which was causing the rear end to pop.after replacing the tires, the four wheel drive would not work.the 4 x 4 module and the wiring need to be replaced, costing $1000.00.that is not including the driver window switch needing to be replaced as well as the window regulator.now there is an electrical problem coming from the dash.unable to figure out what it is yet.
The issues that i'm having is the exhilaration (picking up speed) on a public street as well as in the expressway it hesitates to do so. When the vehicle is parked and i go to switch gears it does not want to switch. The gauge indicator comes on and the gas idle be stuck on empty when it has a full tank of gas. While the vehicle is in motion the radio volume goes up and down on its own. And the vehicle did not want to start for me one day the very next day it started right on up (like it want to start but didn't catch). All of this started happening at the beginning of october 2020
My dashboard has digital mileage/ temp and trip....however, since i got the suv in december of 2007, the cluster that shows that information has not been up.the dealership i bought the suv from refused to have it fixed and i need to know what i can do without spending alot of money.
Door agar light.all the doors will be shut and while driving the door ajar light and beeping noise will come one.which results also in the interior lights to flicker on and off.it does it everyday and keeps going till the veh is in part. Also when the car is parked the lights will come on and off, i cant even lock my doors anymore.
Heater failed causing windows to "fog" over and decreased ability to see out windshield.
Severe cracks in back window housing. Crack is so severe, consideration of window falling out is possible.information panel registers door ajar which consequently flashes internal lights, re-locks doors, sets warning bells to go off. Often, door ajar does not register, but electric locks lock re-lock and lock many times with warning bells going off, interior lights flickering,many times in one instance.all activities happen intermittently, without cause or reason causing severe distraction to driver.theft alarm goes off after vehicle has been locked several hours; for no apparent reason.when unlocked and re-locked, continues to go off intermittently.i believe the rear window housing break is the root of all this activity.
My ford explorer has had so many ridiculous problems.this one is extremely inconvenient.the car has trouble shifting gears, it spins from 1st to 2nd gear and then i have to let go of the accelerator for it to shift again, it skips 3rd gear altogether and jerks into fourth after pressing and depressing the accelerator a series of times. Once it's in 4th gear, it doesn't go past 50 mph.my mechanic says his monitor detected a faulty solender and the entire pack has to be replaced, but that may not be the only problem. If that doesn't do the trick (even though it needs to be replaced regardless) he will have to open the transmission and possibly rebuild or replace some of the parts.i have encountered hundreds of other 2002 ford explorer owners with the same problem.aside from this, i have a list of other dangerous issues that this car has had and that has endangered my family's and my life numerous times: - gear shift breaking off the steering column as i shifted from reverse to drive in the middle of a busy intersection.- ignition cylinder/switch breaking - possible spontaneous explosion recall related to the cruise control- rear latch breaking and inability to use the rear latch.- electrical system failure- doors not closing properly & draining the battery- faulty alarm system- faulty temperature gauge and radiator- ford not allowing customers to buy just the parts needed for replacement and repair and forcing their customers to purchase entire packages only in order to get the necessary parts at extremely high prices.ford should be incriminated for selling these vehicles knowing full well that they are flooded with life threatening issues to their customers.
The 2002 ford explorer has a design flaw such that the rear panel cracks.when moisture gets in it causes electrical problems.the six problems experiences on this explorer are as follows:1) false "door ajar" indicator2) rear window wiper no longer worked3) dead battery4) back-up warning signals no longer work5) rear window can no longer open6) brake lights won't turn off even after the engine is turned off.we had to disconnect the battery and take it to the dealership the next day.
My wife and i owned a 2002 ford explorer xlt with 4wd. And a 4.0l engine. On the night of 1-15-2009 ,i picked my wife up from work at 11:35pm we went to the grocery store and afterwards proceeded to our home , this whole trip took a total of twenty to twenty five minutes and a distance of about one mile of driving round trip to my wife's work the grocery store and then to our house.we arrived home ,parked the vehicle behind our residence and prepared to go to bed . Around 2:00am i got up from my sleep to get a glass of water in our kitchen, which faces the area that we park in , as i was filling my glass i noticed an orangish red glow in the back yard , upon looking out the window , i saw that the front end of our vehicle was on fire . My wife came down from our bedroom crying as i called the fire department . I went out with a fire extinguisher to see if i could put the fire out myself but the front end of the vehicle was burning too much for me to be able to do anything .the fire department put the fire out and my vehicle was towed . There was hardly anything left of the front end, just the frame,motor,rims and some other parts . The insurance company had a fire investigator of theirs do an inspection of my vehicle and they determined that the fire had started on the drivers side of the vehicle around the master cylinder , probably as a result of the cruise control switch located on it . Do to the extent of the damage from the fire and the fact that they were unable to locate the switch because the master cylinder had melted , they were unable to proceed any further in contacting ford . The vehicle was a total loss , unrepairable ! about 1 - 2 months before the fire, i had checked with dealers and online myself and was told there was no recall on my vehicle for this type of problem ,the sad part about this whole mess is we only had about six more months and the vehicle was paid for , now we have to start all over again .
I have a 2002 ford explorer that is in the shop right now with a torn down engine. I went out to start it one morning and it had a hard start then it started ticking. Come to find out it the timing chain. From what i have read online it is a very common complaint and i am really surprised that this truck has not been recalled again for this problem. I am having to pay for something that ford made a mistake on. The pulley on the truck is plastic, and it is failing. I also have problems with my electrical parts on it. The lights inside will stay on after i turn it off and get out and if i turn on my rear defrost my truck dings and says door ajar..... This truck is awful.
Door ajar light remains on although all doors are securely closed and locked. Drivers side locks are inoperable.
I bought a 2002 explorer on may 23,2002.in the past 8 months, the vehicle has been towed in because it woudn't start--acomputer chip was replaced.my a/c made a high pitch squeal and after at least five times of trying to repair the existing a/c clutch, a new one was finally put on.my front end suspension has been fixed.my midlift gate cracked in november and a new one was put on.i have had daily problems with the driver's side seat not fully going into position when i start my truck and this problem has not been fixed as the service dept. That i deal with nevers seems to be able to see the problem.funny how it does it every day for me, though.my blinkers will sometimes stick and stay on without blinking--this also has not been fixed.at the beginning of january,2003, on the way home from a trip, my husband and i noticed that every time we slowed the truck down, there was a blast of air from the upper vents in the vehicle.this happened no matter what setting we had it in (ie. Defrost or floor vents).this past thursday, jan.16, the suspension was repaired and supposedly the heating system was as well.now the air doesn't seem to leak out the top vents, but continuosly comes out of the floor vent, no matter what setting the heat is on.i have a rental vehicle once again, while they keep the vehicle overnight tonight to see if they can hopefully fix this problem.needless to say, we are currently checking into the lemon law for our state!!!
Since may 2007 vehicle haselectrical problems reported to armstrong ford in homestead fl. They are never able to ascertain problem with simple diagnostic. However constant diagnostic and fix this and that and do or don't do this have cost me hundreds of dollars. In the meantime i continue to have problems.
Truck stalled after puting it in drive, at red light, after starting, at low speed on several occasions. Regaped the spark plugs and reprogrammed the computer.
When using the turn signals the consumer noticed that, the turn signals would work intermittently, also the hazards would do the same. The consumer had made contact with the dealer about this issue. Please provide any further details.
At 110,000 miles both rear passenger windows stopped working. A trip to the dealer said both windows needed new cables and it would cost $1,000. Windows won't go up or down.
Dt*:the contact stated the air bag light intermittently illuminates.the vehicle was seen by a dealer.the service department determined both front seat belts needed to be replaced due to the integrated air bag/seat belt system.the entire front seat belts were replaced accordingly but the air bag light later illuminated.the vehicle was taken back to the dealer.the service department suggested replacing the seat belts again.updated 3/3/2006 - the consumer has also had to replace the rear washer motor, odometer and has had problems with the automatic door locks.
The factory alarm will go off randomly during the night.have not been able to get this issue worked out with ford.we have tried several times to get it resolved and each time it is fixed, the issue returns within a few weeks.
My 2002 ford explorer lxt, the door ajar light stays on and the dome light will stay on. Every once and a while the alarm will sound for no reason. This is a safety concern cause while driving at night and having the dome light turn on hinders your vision and could cause a traffic crash. Having the light stay on after you get out also drains the battery and causes problems when you go to start it up.
The contact owns a 2002 ford explorer. The contact stated the overdrive light illuminated, the rear passenger window cannot be opened and the alarm system engaged on its owns. The contact replaced the drivers door electrical sensor; however, the electrical system failure was not corrected. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000 and the approximate current mileage was 180,000.
2002 ford explorer limitedelectrical issues:1)when i push the rear defroster button the 'door ajar ' notice comes on2)when the rear defroster is on the mirror adjustment switch does not work3)if i leave the automatic headlight switch on and i shut the car down and lock it with the key farb the horn beeps twice (indicating the door is ajar) and the interior light stays on. I have to either switch the automatic headlight switch to off or manually turn the interior light off.4)the back up beeper switch sometimes goes off when i put the car in reverse.thanks for helping me out.
Door ajar constantly on. Interior dome light front and cargo come on and off for minutes at a time. Beeps and chimes sporadically for no given time or reason while driving, stopping, turning or any other action. A distraction to driving; especially dome lights at night and beeps/chimes which can also interfere with radio sound output and attention. Has been in and out of dealer with no result. Have provided other online complaints to service manager regarding same issue with no result.
2002 ford explorer. Failed transmission, starter, rear wheel bearings, airbag, pinion, electric window. Now loud sounds from rear of car.
2002 explorer started out with alot of electrical problems and now depending on how much you push in the gas pedal the transmission starts slipping. Just like alot of other complaints. Had some similar trouble with it about 2 years ago dealer said had to wait till it got worse to find exact problem.
Electrical system near left rear wheelwell began clicking for no apparent reason after 42 months and about 37,000 miles of ownership. Constant loud click makes it impractical to drive vehicle or ride in vehicle. Vehicle taken to mechanic who determined it is an electrical failure in the air conditioning system. Mechanic has been unable to fix the problem.
I was driving my ford on the highway and the next thing i know my feet were really hot and black smoke started coming up. Then the black smoke started coming from the engine and i nearly crashed trying to get to the edge of the highway before the fire took over the whole front of the car. Luckily the fire department was right there for another accident. It was incredibly disturbing experience. Luckily my 3 small children were not in the car.
The fuel gage is not working properly even though i have full tank of gas
The contact owns a 2002 ford explorer. While the vehicle was idling at a stop light, the overdrive warning indicator illuminated and the vehicle stalled several times. In addition, the vehicle was difficult to shift into second and third gear as well as drive, which was when the intermittent stall failure occurred. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The vehicle was parked and unable to be driven due to the intermittent failures. The approximate failure mileage was 200,000.
Dt:the consumer states2002 ford explorerquit while going 60 mph. Starteds back up.vehicle was towed to the dealership.this occurred on july 2, 2005.the vehicle had been running fine although consumertook it back after he purchased it to have the idle looked at.he never thought it ran quite right.dealership stated the pmc, main computer, was the problem.this was replaced but, the manufacturer had to be called to get it programmed correctly. Consumer stated that it looked like they had to try two different computers in the vehicle, and ford had to be called 3 times.
Blinkers and gauges won't work also bright lights do not work. Everything else works fine including emergency flashers. I've changed relay and checked fuses.
On 11/22/2007 my 2002 ford explorer burned, it is a total loss.the fire originated inside the center console.vehicle was running when smoke first appeared, engine was immediately shut off.flames erupted within 3-5 minutes from the time smoke first appeared.
At approximately 12:30 pm, a brief rain shower began and the windshield wipers failed to operate. Afterreplacement of the wiper motor, and significant troubleshooting, it is likely that the gem module is defective. There had been several days of light, moderate, and heavy rain preceding this issue, during which the automobile was not driven. After this incident, the door-ajar light stays on, the automatic door locks do not work, and there are other electrical issues.
While driving the automatic door locks would unlock by themselves.
Two weeks ago for no reason my air bags deployed while i was driving.i contacted ford and couldn't get any help from them at all.i was leaving work in virginia.
The contact owns a 2002 ford explorer.the contact stated that the vehicle alarm sounds throughout the night while the vehicle is parked and shut off.while driving, the doors lock and unlock, the ceiling lights flicker on and off, and the door ajar buzzer chimes intermittently.the dealer has not been notified.the current mileage was approximately 150,000 and failure mileage was approximately 147,0000.
Automatic door lock system.
Well the electrical has to do with doors and window controls and locks and driver gauge panel sensors having never worked properly. The body issue has to do with failed paintand polymer coatings along with cracked body panel on rear liftgate.
Purchased a 2002 ford exp eddie bauer ed used with 35,000 miles.transmission had to be repaired within 3 weeks due to 4wd malfunction covered by warranty.passenger side window motor assembly has been replaced once, and window regulator has been replaced once, and is in need of a second replacement.took to local dealership and was told window was not meant to be lowered halfway.the rear hatch has also cracked completely down from window to lower panel.dealership will not acknowledge issues with this occurring, but upon further research have found this to be a common problem with this vehicle make and model.overdrive light blinks continuously and dealership reports it to be a malfunctioning electrical switch repair cost at around $400.have continued to drive vehicle, but will no longer drive vehicle after discovering that this is a precursor to transmission failure.may possibly trade-in this vehicle and lose monetary value for private sale.will not be responsible for selling this vehicle to a private party and risk injury to next owner.shame on ford for not taking care of their customers.
On dec 4th 2009, my 2002 ford explorer was driving fine one minute and the next the o/d light started flashing.i turned off the ignition and restarted the vehicle. The o/dlight blinking went away.the very next day again, with the light once again flashing, the vehicle refused to move forward when gas pedal was engaged; however the rpm revved up between 3 and 4. Throughout that same day,i attempted to get vehicle into drive mode...eventually the vehicle just inched forward and finally stopped moving altogether.after a consultation with my local transmission repair shop.. I was dishearten to learn that in order to repair, what he described as a bad transmission, which is very common with the 2002 ford explorers..i'd have to pay $2868....since this incredible revelation, i'm discovering ford knows all about but refuses to do the conscionable thing and recall these defective, dangerous but costly vehicles. I regrettable paid the $2868 repair charge for a rebuilt tranny with absolutely no assistance from ford. My vehicle is paid off and i really cant afford to just invest close to 3k in a vehicle that should've been recalled and fixed especially since the ford corporation is fully aware but doesn't care about the people who still buy american and want to continue supporting american made products.but since ford refuses to stand behind their product, it may force a loyal customer to go elsewhere in the future when purchasing a new vehicle. My vehicle was recently repaired on 2/8/10.. So far i've driven it once... So far so good...i received a better warranty from my tranny shop than the ford company was willing to stand behind. The drivers side door ajar alarm chimes while door is securely closed.the locking mechanism opens and closes.this issue is also known and a problem for the 2002 ford explorer and yet still no recall... Thank you for listening to my complaint.
Have engine problem warranty will not cover becausedealer put back odometer.
2002 ford explorer xlt: rec'd recall notice about cruise control switch withfire hazard and brake fluid leakage driving or in park. Called dealer 'armstrong ford in homestead ford twice. Once sent to voice mail of service manager with no return call. Following day 11/17 spoke with service advisor who stated to call back on fri or mon 11/20 or 11/23 as part was unavailable. I find this unacceptable. In addition i have electrical problems thatconsistently create shorts with parts or displays in console which this dealer has been unable to resolve thus costing me hundreds of dollars each time. Thank you.
Door ajar light is always on and alarm goes off constantly from it. Seat belt light is always on even when seat belts are in use. Abs light is always on and off. Always issues with heat and coolant.
Was driving on hwy and my vehicle just shut down as i was turning off the main road, lost all control of steering. When i raised the hood i saw my radiator smoking and all of a sudden it popped. Had to have it towed in to the shop and was told that the radiator had exploded and the engine seized up! how could this happen? i never even had it to over heat or the light never even alerted me. Just blew up and left me stranded. I was told after the fact that there is a recall on the radiator!
Digital odometer display numbers do not light up making it impossible to view cumulative mileage and use of trip computer and compass does not work.
The contact owns a 2002 ford explorer. While driving approximately 50-60 mph the lights on the dashboard flickered on and off which also included a beeping noise. The vehicle had not been taken to the dealer for the failure. The failure was intermittent and had been on going for more than a year. The contact stated that the failure happened more frequently while driving on the highway. The failure mileage was 95,000 and the current mileage is 114,376.updated 03/29/11*ljupdated 09/16/11
In two different occasions i had to jump start the 2002 for explorer, i did a battery load test and it was fine also check it while the vehicle was running and all the readings appeared correct and was charging ok.
The automatic gear shift broke.could not change gears.electric windows stopped working both driver and passenger.air conditioner broke - air conditioner clutch make rubbing noise when engaged.
Alternator caught on fire without warning.
When driving in snow horn does not work, or makes a very muffled sound. Whenweather warms up and vehicle sits in the sun, horn will operate again. *jg
Dt*:the contact stated the gear shift detached from the column while trying to put the vehicle in drive. There were no warning indicators prior to the problem.the vehicle was towed to the dealer who replaced the entire steering column. The manufacturer was also alerted of the problem.after the steering column was replaced the key would not fit in the ignition properly and the vehicle has been returned to the dealer for inspection today.
Dt: consumer complained about transmission problems. While driving65 mph the transmission locked.the vehicle slowed down,operating at a reduced speed, and then the engine suddenly shut off.the car coasted to the side of the road.consumer inspected vehicle and found nothing.got back into vehicle about 10 minutes after the occurrence, restarted the vehicle, and drove to a dealership about 5 miles down the road and the car was making funny noises.dealership said the transmission had asolenoid problemthat caused it to lock.dealer kept car about week and a half.the solenoid valve shift was replaced along with the transmission pan and gasket.this lastedabout 2 weeks and again this problem recurred . The transmissiondid not lockat this time but the transmission slipped. Vehicle is currently at dealer for an ignitionproblem.the dealer could duplicate the problem, but they do notknow what was causing this.
Faulty anti-theft module(shorting) making vehicle unable to operate.at this time ford is unable to repair or replace module leaving owner stranded.ford has told us that they are working on a solution but at this time there is not one.how many others are driving witht his unsafe module?
Door ajar light and alarm are coming on intermittently . Also the anti-theft alarm will go off for no reason.
Main computer module malfunctions, causing other major components, such astransmission/ power window, and doors not to work.
Dealership lost keys.on board computer/security system would not allow remake of key.ford issues a tsb (ignoring issue hoping warranty would expire before a new key was requested.) 4-wd inoperable.no 4-wd related indicator lamps on dashboard at engine start.vehicle has been at dealership for over a week "waiting for a back ordered solenoid"."93 other 2002 owners are waiting for parts"to fix same problem.
Mounting bracket on glass liftgate became detached from strut-lift mechanism joint upon reaching maximumextension causing glass to fall onto my head. Reported to dealer but not repaired/replaced due to parts n/a. Often have difficulty turning ignition switch after inserting either of the factory keys. It requires a "jiggling" motion to engage and turn ignition.pe04045.pco
The vehicle's tailgate glass exploded while the consumer attempted to close it.the dealer was notified. *nlm broken liftgate glass and wiper motor and arm were replaced.there were squeaks when going over bumps.sway bar bushings replaced.ignition switch hard to insert key at times.cylinder and tumbler rekeyed.bottom door molding (passenger side) peeling off.rubber grommet on antenna base off.resecured rubber grommet for antenna base.pe04045_pco
Last summer (july 2002) during a military move from ga to az i noticed that my windshield had a large piece of glass missing on the outter right edge that you could not see until you actually got right up on the windshield.part of it was visible to and part of it was hidden behind the rubber seal that is around the windshield.this windshield was actually installed with this piece missing from it when the vehicle was built and sent to the dealership.also, the rear glass hatch, gas shocktwisted from its original position and caused the window to be off center by about an inch or more.after fixing it three times it had to be replaced.both of these problems (the windshield and the gas shock) have been fixed by my local dealership and thus far have held up.there are numerous other complaints that i have on my vehicle that include the elecrical system not functioning properly.when you turn the truck on sometimes all the dashboard lights stay on as well as the interior lights and you have to shut the truck down and back on several times in orderfor them to go out.the truck will sometimes stall at take off or will lurch while shifiting into a higher gear and has totally shut down while driving down the road on a few occasions.the trim paint on the doors, both front and passenger has faded there are rusted spots in the paint on the top of the vehicle, and the hood has a very bad orange peel effect on it with grit in the paint. The left rear speaker has busted and the panel on the rear hatch below has broken loose as well as one of the plastic bracket covers on the back of the passenger seats. Pe04045.pco
I have had my vehicle into the ford dealer for the same problem at least 4 times with no success it is still under manufacturer warranty and is a 2002 ford explorer. *nlm
2002 ford explorer experiencing problems with the 4wd, the over drive light illuminates on the dashboard and the vehicle is giving off a rotten egg smell. *mr there were front end problems.the 4wd module wasn't working.the driveshaft and both front wheel bearings were replaced.the rotors were out of round. The service engine light illuminated along with the over drive light.the transmission experienced the same problem on two occasions and possibly a third time.a large puddle of transmission was found under the vehicle.the torque converter was noisy.the acceleration pedal would pull back.when the vehicle was accelerated, it would whine.the left rear wheel bearing was gone and caused damage to the axle, brakes and the tire was barely holding on.the error code for the service engine soon light was due to the solenoid which had been changed before.the a/c was inoperative. *sc
The contact owns a 2002 ford explorer. The contact stated that the air bag light, the check engine light, and battery light illuminated on the instrument panel. The contact inspected the vehicle and diagnosed that the failure was due to an electrical issue within the wires in the door locks and anti theft system. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 205,000.
Upon inspection of the wiring just above the oil filter drain shroud during routine maintenance there was a wire harness found with exposed wires. The three wires were encased in one bundle but are supposed to be isolated. It appears that the harness hasbeen rubbing against the upper edge of the oil drain shroud since the vehicle was built. This bundle of wires should be checked and repaired on all 2002 ford explorers. There is the possibility of a fire.
This 2002 ford explorer eddie bauer abruptly stops while driving at any speed without any notice or indication that the ignition will fail to keep the car running. This car has been to two ford dealerships and one reputable and establishedindependent automotive repair shop. This car was at a toyota dealership for almost 30 days and this car was returned to me with this potentially fatal defectstill undiagnosed. None of the aforementioned dealerships could determine the true underlying problem. At the toyota dealership a brand new starter was installed because of a no start condition showing no power to the starter and blown fuses for the injectors, fuel pump, and the computer. The same defect showed itself one day later after traveling over 70 miles with no sign of failure.
No start no spark ford could not figure it out, 1200.00 it was a faulty main wiring harness also loud noise in rear endno help from ford, broken wheel bearing.should not have been.
Dt*: the contact stated while accelerating, the vehicle vibrated and a noise was heard.the vehicle was taken to the dealer four times where the transmission converter was replaced twice, however the problem recurred.also, while the contact was changing the oil it was noticed a wire from the battery was bare.the consumer stated the transmission is still not shifting properly and during acceleration, the vehicle still vibrates. Upon inspection the 02 sensor was found damaged. The sensor was covered in glueand wrapped around to the transmission mount. Updated 12/01/06.
The drivers side tail light wiring malfunctioned causing a fire after on 28 days of owmnership, the vehicle was declared totaled by the insurance company, the vehicle was not in motion at the time the fire occurred.nlm
Minor traffic accident, damage to left front bumper and fender, near battery.result was instant flame under hood and vehicle destroyed.
Vehicle stalled at low speed of 5 mph or less while driving. Vehicle was towed to the dealer, who replaced # 41 fuse under the hood.within a few days the problemrecurred on 4 separate occasions. Dealer was unable to duplicate the problem.
I bought a 2002 explorer on may 23,2002.in the past 8 months, the vehicle has been towed in because it woudn't start--acomputer chip was replaced.my a/c made a high pitch squeal and after at least five times of trying to repair the existing a/c clutch, a new one was finally put on.my front end suspension has been fixed.my midlift gate cracked in november and a new one was put on.i have had daily problems with the driver's side seat not fully going into position when i start my truck and this problem has not been fixed as the service dept. That i deal with nevers seems to be able to see the problem.funny how it does it every day for me, though.my blinkers will sometimes stick and stay on without blinking--this also has not been fixed.at the beginning of january,2003, on the way home from a trip, my husband and i noticed that every time we slowed the truck down, there was a blast of air from the upper vents in the vehicle.this happened no matter what setting we had it in (ie. Defrost or floor vents).this past thursday, jan.16, the suspension was repaired and supposedly the heating system was as well.now the air doesn't seem to leak out the top vents, but continuosly comes out of the floor vent, no matter what setting the heat is on.i have a rental vehicle once again, while they keep the vehicle overnight tonight to see if they can hopefully fix this problem.needless to say, we are currently checking into the lemon law for our state!!!
Trailer towing wiring is fused at 40 amps to the trailer plug.a short in the signal wiring caused the trailer wiring insulation to melt off before the fuse blew.i was fortunate to have it happen with my boat trailer where the wiring is enclosed in the iron channel of the trailer.had this been a camper, it could have caused a fire.the wires going to the trailer plug should be fused at 7.5 amps as in previous model explorers.see the email i recently copied your department for full explanation of this incident.this problem exists in the 2002 and 2003 explorers and possible other ford products.*la
13jan03-rear windshield washer inoperative reinstall rear washer hoses.5nov03-clicking noise from rear a/c; replace motor assembly temperature blend.5nov03&13nov03-l/r power mirrors inop; fuse blows; replaced mirror rear view outside sail mount13nov03-fuel guage inop read 1/2 tank but tank was full; 20nov03-instrument cluster fuel gauge inop; 24nov03-removed and replaced instrument cluster; 18mar04-fuel guage inop & l/r power mirrors inop, fuse blows; could not duplicate problem at this time about fuel guage; tested bce for short, traced to mirror switch, replaced switch and blown fuse; 20 july 04-l/r power mirrors inop; replaced fuse; 20 july 04 - rear winshield washer inop; access washer hose and reconnect; 20 july 04- air conditioner not cooling properly; replaced blower motor for poor operation; motor assembly-heater-a/c blower replaced. 20 july 04 - mechanics broke the drivers door switch cover- 23 july 04 -reordered door panel and replaced drivers door switch cover.
Vehicle was parked in public lot while visiting local store. Original driver attempted to start vehicle but was unsuccessful due to apparent loss of all electrical. Original driver noticed some smoke and/or smell of smoke from behind console. Driver immediately turned key to off position and called spouse to report failure. Spouse inspected battery cables and battery viewing eye with no findings of failure or loose cables. Spouse entered vehicle inspecting position of gear shift lever and transmission indicator for proper park position with no unusual findings. Spouse turned key to start position which produced what appeared was an electrical short under center console directly under beverage and misc holder. Spouse turned key back to off position immediately then smoke started coming from under that area of center console. Spouse removed rubber liner with screwdriver which exposed pin hole with sparks shooting outward which in turn produced a fire in the center console. Spouse attempted to stop fire with no success then exited vehicle to break off red cable at battery termination in attempt to stop fire. Original driver called on help at ups store directly in front of vehicle parked location. Employee from ups reached vehicle with fire extingiusher and stopped fire from spreading to other areas of vehicle. Vehicle was towed to champion ford dealership within 1 1/2 hours after incident. Dealer reported findings on june 10th to vehicle owners. Dealer investigation claims unsuccessful in identifing cause of fire. Estimated cost is 1,500 $.vehicle owners are attempting to contact ford management to cover full cost of damged due to defective vehicle electrical system.
I have a 2002 ford explorer.when it started to get very cold,my explorer, that i just bought, started to not want to go into gear. It would grind and slip. There was a clicking sound coming from under the dash. It was from the computer that runs the 4 wheel drive. The 4 low button would just kick in by its self. Then it would not go into gear. After a while of trying to get it into gear it would go. It would only act up when it was very cold out (10 to -5 degrees) it did this to me for about a week and then it just stuck into 4 low and now won't come out. There was a smell this last time of burning electrical wire and smoke. Now my explorer won't drive and has a electrical smoke smell stuck in it.i now have to have it towed to a ford dealer to get it fixed.it also makes a really loud popping sound when i go to turn or hit a bump. Sound comes from the front of the explorer drivers side.
2002 explorer has 83,500 miles. Discovered that the 4x4 system would not engage. Ganley ford replaced the control module that communicates with the 4x4 system at a total cost of $577.00. The part alone was $293.00. Explanation as to why the balance of the labor was so high was "the control module is difficult to reach up under the dash". Why is that my problem? i had also purchased the gold plan warranty and this part was not covered. Ford's gold plan in my opinion is useless. I will never purchase another ford product again!
The vehicle unexpectedly caught fire while it was parked. Results showed that there was a shortage with the cruise control switch. Two independant cause & origin reports found the fire to have started under the dash board on the drivers side.bruce york has the c&o reports.
Dt:the contact stated the instrument panel cluster was no longer working. The service dealer did not state why the panel was no longer working. The electrical components failed,such as the radio, blowers, windows, airbags, and all of the safety equipment.the dealer stated it was a common problem within this type of vehicle. The part to repair was no longer available.the consumercontacted the manufacturer; they referred him to the dealer to find an aftermarket product to repair the problem.
I had my explorer parked in my driveway, i was walking past it and heard a buzzing/humming sound from the front end.the car was not started though it was making this noise.i called the dealer and asked for service and asked them to hear the noise over the phone.the call was passed around the department and no one could figure it out.i was told to turn the car off and to their surprise i said i had not turned it on.the said bring it in immediately but before we hung up they wanted to see it if would start.it did, we hung up & i was on my way.on the drive there, the buzzing would stop when i would step on the brake, turn on the turn indicator or hit the hazards (didn't need them, just figured i would try them).at the dealership, everyone came out to experience this noise. I have been their customer who brings problems to them before the masses.the technician tried to stop the noise by changing out the fuses, which wasn't the problem.i ended up waiting about an hour while they unassembled the dash to find a short in the steering column.an electronic sensor was having a meltdown.i ended up leaving the explorer with them while they ordered the new peice.the service rep also didn't want me with the vehicle since it was a fire hazard as well.they took care of it and i have not heard of any other owners who have experinced this.
Vehicle brought to dealer after craking noises behind dash and driver pillar.found 15 plus bolts loose, hoses installed incorrectly, all panels/door/grills assembly on vehicle front and rear are dropped or racked out of alignment.dealer unable to conclude why so many defects exist.dt
2002 ford explorer o/d light flashes, the gear slips and truck lunges hard forward.this occurs everytime you accelerate into 1st two gears.did a search and learned it is common transmission problem for these vehicles, ford is aware and does nothing to correct the issue.
2002 explorer started out with alot of electrical problems and now depending on how much you push in the gas pedal the transmission starts slipping. Just like alot of other complaints. Had some similar trouble with it about 2 years ago dealer said had to wait till it got worse to find exact problem.
My power steering stuck caused a wreck!!
My truck began to shake when i stop at stop signs and lights.the service engine soon light came on and would not go out. I got a code reading, there were many fuel ejection issues. I got a diagnostic test today, and was told it could be the fuel pump. When i put gas in, the gas pump gets stuck inside sometimes. Does not come out smoothly. What is going on?
The contact owns a 2002 ford explorer. The contact stated that while driving 45 mph, the vehicle burst into flames and the contact crashed into an embankment. The contact suffered injuries to the back. The vehicle was destroyed during the crash. The fire department was called to extinguish the fire. The fire department stated that the fire had started from the engine. The contact did not call the manufacturer. The failure mileage was 180,000. The vin was not available.
The radiator started going out on me. I had to fix it twice. The breakes i keep having the continued fixing them every 4 months. Recently october 25, 2019 it started smelling like burnt rubber came thru the air vents. Things with the electricity oe a shortage. With the tires they put wrong tire size. They told me to sign and go because they didn't have my actual tire size. Its always on the smalls streets and on freeway or. Highway it smells like burnt rubber. The owner didn't notify me or bother to tell me it was on recall already.
Transmission failed on the highway at 70mph pulled off exit and continued on city roads to our jobs parking lot and is no longer drive able.
The contact owns a 2002 ford explorer. While the vehicle was idling at a stop light, the overdrive warning indicator illuminated and the vehicle stalled several times. In addition, the vehicle was difficult to shift into second and third gear as well as drive, which was when the intermittent stall failure occurred. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The vehicle was parked and unable to be driven due to the intermittent failures. The approximate failure mileage was 200,000.
While driving car would not shift passed 3rd gear. I had to pull over on a busy highway because i was afraid the engine would explode.i later found out, after researching, that the risk of it shifting into reverse is a common problem with the po745 error code in 2002 explorers.
My 2002 ford explorer, since 2013 have blew out sparks plugs three times. The threats of the head are damage .
The timing belts broke and damage the engine. Truck has less than 100,000 miles.
The contact owns a 2002 ford explorer. The contact stated while driving approximately 70 mph, the temperature gauge displayed signs that the vehicle was overheating. The contact shut the vehicle off, and restarted it but the failure persisted. The vehicle was taken to an independent mechanic for diagnostic testing. The technician diagnosed that there was a crack on the intake manifold. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure was 191,000.
When driving to work three blocks away from my house i stopped at a stop light. I started to take off again once the light turned green and a sound from the engine scared me. The truck started to sound like a lawn mower. I then had the truck towed and taken to the garage where the mechanicshowed me that the spark plug blow out the engine. He said that with fords it happens alot and if you search online there are so many people that it happens to. He then told me once he fixes it i should sell it right away unless i am willing to spend what the car is worth on replacing heads. If ford knows about the problem why isn't there a recall onthis already.
The engine overheated without any warning from the dashboard. I bought this car with 18,000 miles. The engine overheated when it had approximately 25,000 miles.
The contact owns a 2002 ford explorer sport. The contact stated that while driving 40 mph, the engine light illuminated as the vehicle started to overheat and stalled. The failure recurred numerous times.the vehicle was towed to the dealer for diagnostic testing. The technician diagnosed that the water pump and heating core needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 183,000. Updated 1/16/15updated 9/7/2017
Three months ago the overdrive light began flashing on my dashboard. The automatic transmission made a loud noise when changing gears. Sometimes the rpm's will rev but the car will not increase in speed.the light will not turn off and the transmission continues to shift harshly.
Check engine light came on went to a auto repair shop and was given oem code p0442 (evaporative emission system).the scent of gas was present. I changed the fuel cap and issue still remains. Gas fuel tank vapor vent check valve is defective and must be replaced.
The contact owns a 2002 ford explorer. While the vehicle was parked, the contact noticed an abnormal noise coming from the engine compartment. The vehicle was taken to an independent mechanic who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000. The vin was unavailable.
Was driving on hwy and my vehicle just shut down as i was turning off the main road, lost all control of steering. When i raised the hood i saw my radiator smoking and all of a sudden it popped. Had to have it towed in to the shop and was told that the radiator had exploded and the engine seized up! how could this happen? i never even had it to over heat or the light never even alerted me. Just blew up and left me stranded. I was told after the fact that there is a recall on the radiator!
The contact owns a 2002 ford explorer. The contact stated that while driving 40 mph, the engine temperature gauge fluctuated intermittently. The vehicle was taken to the dealer for diagnosis where it was stated that the thermostat needed to be replaced. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 69,000.
As i was driving home from work my fuel gauge went from full to empty and the check gauge light came on then the vehicle died and i lost power steering and the power brakes.
Motor is over heating after driving for about 30 mins on highway
The contact owns a 2002 ford explorer. The contact stated that the engine intake manifold failed due to defective plastic that fractured and caused fluid to leak. The vehicle was taken to a mechanic for inspection where the intake manifold was replaced with a steel manifold. In addition, the spark plugs rubber and gasket was replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure and current mileage was 180,000.updated 10/17/13the consumer stated when he returned to the dealer, he learned when the five spark plugs were flooded they ruined two coils that sent electricity to the spark plugs. Updatedthe consumer believed ford hid the plastic intake manifold problem, re-engineered the part to include 1/3 metal and then equipped all subsequent models with 1/3 metal as standard equipment in an effort to avoid responsibility for their defective design. Updated 04/17/14
While coming off a freeway my car suddenly jerked and the transmission failed. Causing my vehicle to stop. When trying to move forward the car began to try to roll backwards into the car behind me. I was lucky i was coming to a stop rather then going full speed on the freeway. After much research i have found that this is an all too common problem with this make model and year. The transmission now needs to be completely rebuilt according to 2 mechanics.
Transmission out for 3rd time
The contact owns a 2002 ford explorer. The contact stated that after shifting intoreverse, there was an explosion under the hood. The air bags deployed and the engine caught fire. The fire department was present. The vehicle was not taken to the dealer. The contact also mentioned that the vehicle was taken to the dealer several times for the gears slipping where the transmission was rebuilt but the failure was not corrected. The contact and two passengers suffered injuries but they were unknown.the vehicle failure and current mileage was 291,000.
I was driving my ford on the highway and the next thing i know my feet were really hot and black smoke started coming up. Then the black smoke started coming from the engine and i nearly crashed trying to get to the edge of the highway before the fire took over the whole front of the car. Luckily the fire department was right there for another accident. It was incredibly disturbing experience. Luckily my 3 small children were not in the car.
Transmission failure.
Explorer o/d light blinks and shifts rough from 1st to 2nd.
The contact owns a 2002 ford explorer. The contact stated that there was a rattling noise heard from the engine as soon as the vehicle was started. The vehicle was taken to an independent mechanic, who stated that the timing chain plastic tensioner was fractured. The vehicle was in the process of being repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 80,000. The vin was unavailable.
None - just driving and engine stops without a sputter on highway at 55-65 mph or just idling, 2/3 dealer determines idle air bypass defective, 2/3 - driving home from dealer it does the same thing, 2/8 - dealer gets vehicle back and reprograms power control module, now it runs rougher than before and dies out more frequently.2002 ford explorer 49k miles [xxx].information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
I bought a used 2002 ford explorer in april of this year at a used car lot.it was a beautiful blue suv in remarkable good condition.i had it four months, and it caught on fire while at a stop sight on my way home from a shopping strip twenty miles from my home.it started smoking and while i was fumbling for my purse to get my cell phone to call for help, it caught fire and bystanders on the thoroughfare pulled me forcefully from the car, and then called the fire department. It was a total loss when the entire hood caught fire and melted.my garage mechanic, who had just seen the car, told me that he could see no reason why it would have caught fire. Can you help me?
Door ajar light is always on and alarm goes off constantly from it. Seat belt light is always on even when seat belts are in use. Abs light is always on and off. Always issues with heat and coolant.
It is having trouble shifting from 2nd to 3rd gear.engine revs up to and over 4,000rpms and slams into the gears.
Bought an explorer we thought was a private owner on craiglist in chicago, and found out he was a dealer from indiana.he signed the title as first auto inc. 2620 165th in hammond in 46323.the name of seller is [xxx] .the dmv file a complaint on our behalf and stated what he did was illegal.we did not know he was a dealer til when we tried to transfer our plates the next day.we took the truck in for service and my mechanic stated that carfax has the miles almost 80,000 more than what is on the odometer.the odometer listed 110,000 and carfax was far past that amount. The dealer rolled back the miles of explorer.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I was driving home from work thank god i was almost home at this time, my ford explore was driving fine all of a sudden i herd a pop and a bang and then the motor started stumbling and shaking. As it was running the motor kept on popping i got out and seen a spark plug next to driver side fender under the hood also the coil that was plugged on to the plug was there too.i tried to grab the coil but got shocked because the rubber on the coil was broke from the plug flying out like a bullet and hitting the coil braking it in four or five places thats y i got shocked so much.the hole point is that the plug striped out of the head and did all this damage. Now i have no way to fix this issue one of the ways to fix it can be to replace the heads on the motor witch will cost lots of money.what can i do im desperate so it would be nice to have a helping hand by the dealer but they claim it's not there fault but this has happened to so many fords because of the heads they have used on this motor please make a recall for this issue it is a defect i do believe it is. I found over 50 people online having trouble with the same issues as me. Please help us.....
Timing chain problems; back chain 'plastic' tensor broke and affected critically entire engine. Many people with the same problem.transmission solenoid problems; shift rough from 1st to 2nd. Put new solenoid block, problem still there. Ford does not know what the problem is. Many people with the same problem.
In 2009 on the way to our family vacation our transmission failed.we had it towed and the transmission replaced with a ford rebuilt transmission with a warranty purchase.in 2012 this rebuilt transmission failed and we had it taken to a ford dealer and the transmission replaced with another transmission.this current transmission is exhibiting the same symptoms as the last two did prior to failure.
Was driving car along local road when the engine started to make noise and the car would not go over 5 miles and hour. Many cars severed to avoid truck and was lucky there was no accident. Truck was towed to local facility and had ford tech look at vehicle. The timing chain tension broke. Tech and dealerships( called two for quotes ) said this was a common problem. After finding out the engine needed to be pulled for repair i had to junk the vehicle could not afford repair. This is certainly a safety issue any time a vehicle breaks without warning in the middle of traffic. It is also a know common problem. Dealer says the design of the tension is poorly produced and they had extended the warranty for the repair. Ford should fix/ replace the tensioner on these truck before someone is killed.
The contact owns a 2002 ford explorer. The contact stated that the timing chain belt tensioner failed and caused the vehicle to sound like a diesel truck while driving. The contact took the vehicle to the dealer and was told the engine needed to be replaced. The contact stated the noise had been a problem for over four years, but the dealer could not find anything wrong with the vehicle. The failure mileage was 62,000 and the current mileage was 101,000.
August 27,2012. Huaband driving howm from work. Going down hill to traffic light. Car suddenly, with no warning, stalls out completely. Loss of power steering, power brakes.etc.a/s contuinued to work. Engine ligh came on. Wrestled car to verge of road. Turned car off and it restarted on forst try. Stated that the following day as he attempted to pull away from stop sign, car would not initally take gas but then suddenly accelerated ( " i peeled rubber!") recalled that thatsame incident hadhad happened approx. 2 weeks before at a diffeent stop.car taken to repair shop, somputer shows no issues. Believe car unsafe to drive if affected with sudden, unexplained stalling with no apparent cause. Bought car as "certified, pre-owned" used car from ford dealership in dec. 2012.they have no answer, no suggestions as to problem cause.internet search shows multiple complaints for this same problem with the ford explorer.
" check engine soon" sign is on. " o/d" sign is on.
Overdrive light came on. Check transmission light came on. The truck suddenly started screeching loudly, nearly caused an accident while going to the airport on an expressway.
The contact owns a 2002 ford explorer. The contact stated that while traveling 45 mph, the vehicle made a loud popping noise and the vehicle shook. The also contact stated that the check engine light, over drive, and message centers lights illuminated. The contact stated the vehicle had not been to the dealer or a mechanic. The failure and current mileages were 126,000.
I was driving down the highway i went to make a left hand turn when smoke started coming out of the grill, so i pulled over to check under the hood, smoke started boiling out from under the hood
My ford explorer has had so many ridiculous problems.this one is extremely inconvenient.the car has trouble shifting gears, it spins from 1st to 2nd gear and then i have to let go of the accelerator for it to shift again, it skips 3rd gear altogether and jerks into fourth after pressing and depressing the accelerator a series of times. Once it's in 4th gear, it doesn't go past 50 mph.my mechanic says his monitor detected a faulty solender and the entire pack has to be replaced, but that may not be the only problem. If that doesn't do the trick (even though it needs to be replaced regardless) he will have to open the transmission and possibly rebuild or replace some of the parts.i have encountered hundreds of other 2002 ford explorer owners with the same problem.aside from this, i have a list of other dangerous issues that this car has had and that has endangered my family's and my life numerous times: - gear shift breaking off the steering column as i shifted from reverse to drive in the middle of a busy intersection.- ignition cylinder/switch breaking - possible spontaneous explosion recall related to the cruise control- rear latch breaking and inability to use the rear latch.- electrical system failure- doors not closing properly & draining the battery- faulty alarm system- faulty temperature gauge and radiator- ford not allowing customers to buy just the parts needed for replacement and repair and forcing their customers to purchase entire packages only in order to get the necessary parts at extremely high prices.ford should be incriminated for selling these vehicles knowing full well that they are flooded with life threatening issues to their customers.
Car stalled on busy street, then was restarted and lost power.then fire in engine compartment.cause is unknown.car was well maintained.total loss was not covered by insurance
Transmission failed for the second time.failed originally at 65,000 miles and had to be replaced.failed again 3 years later at 130,000 miles and had a rebuilt transmission installed.10 months later at 140,000 miles the transmission is leaking and starting to slip.i don't anticipate paying for a 4th transmission on this vehicle.obviously there is something wrong with the design.
Turned car on to drive itwould not start after sever rainfalls until finally when i did the last time after a jump, battery new.it started to make this awful noise like a clanking sound like a chain sound. I took it to a mechanic and he did not know what the problem was, called a mobile mechanic and he said the same thing said it could be a valve or piston problem. From what i hear sounds like a chain. Before this happening the rear window regulators for the rear passenger windows right and left sides broke. Had left side fixed right side not fixed, glass still held with a board inside door.
When accelerating on a start, car doesn't shift into 2nd and 3rd gear....unless there is a push or jump into it.
Timing belt tensioner......my car is making noises and every mechanic i take my truck to either tell me to get a new motor or sell it and no mechanic wants to work on it because its so complicated... :/ as a single mother either option is not an option....both my driver and rear passenger window motors broke, i already put in a new transmission 3 months ago...and now this.....i took it to the dealership on 11/10/11 and its funny how they kind of laugh about this model of vehicle and give me the same look that other mechanics give me about howthe tensioner is on the back of the vehicle and they'd need to take the entire engine out to repair it, and if you don't repair it there isa chance that the tensioner will break and cause the entire back part of the motor to break......this needs to be looked into and recalled since there are so many drivers with the same problem on the same model. Please help..please refer to the thousands of complaints at the following site...http://www.carcomplaints.com/ford/explorer/2002/.
The contact owns a 2002 ford explorer.while driving 25 mph, the contact heard a howling sound coming from the engine compartment.he ignored the sound and did not take the vehicle to the dealer.the following day, while driving at low speeds, the vehicle would not shift into gear properly and hesitated.the day after that none of the gears would shift and the vehicle lost all torque power.the vehicle was towed to an auto shop and the mechanic stated that there was transmission failure.the failure and current mileages were 140,000.
The contact owns a 2002 ford explorer.while approaching a stop at approximately 35 mph on normal road conditions, the brake pedal extended to the floor when it was depressed.the engine idled roughly and the check engine warning indicator illuminated on the instrument panel.the indicator remained lit until the engine was turned off.when the ignition was started, the engine would automatically idle without acceleration.the failures occurred on a separate occasion.the vehicle has not been repaired and cannot be driven.the contact was concerned of the safety risk involved.the vin was unknown.the failure mileage was 111,000 and current mileage was 114,000.
Dt*: the contact stated the vehicle has intermittently stalled possibly due to outdoor heat.the vehiclestalled or would not start on nine different occasions.the vehicle was taken to the service dealer after each incident where the inertia switch, the fuel pump and the pcm module were changed.this problemoccurred eight times while the vehicle stopped, while it was started, at an intersection, and once with the vehicle in motion at 35 mph.the contact also stated the gas storage tank had developed a holeand was leaking gas.
My 2002 ford explorer burst into flames while we were moving, in it were some belongings.
While driving 65 mph the vehicle completely lost power without warning. As a result the vehicle failed to accelerate. The dealer stated they were unable to duplicate the problem. Please provide additional information.this has accured 5 times.ford can not find the problem.*eh
I have two or three issues; the first one is my timing chain tensioner broke and came up through the head gasket cover. It was brought to my attention that ford has had this problem with many of it's 2002 ford explorers. I am just returning from iraq (air force) i have just had it towed to the repair shop it has not be fixed. I have transmission problems for about 2 years were it jumps into gear and i have a whining noise coming from the rear end. I spoke with ganley ford in barbeton and they tell me that there are no recalls however, a lot of customers complain.
2002 ford explorer 74,000 miles. Heard a banging noise coming form motor. Took to repair shop - stated to me that this is a timing chainissue. Timing chain needs to be replaced and will cost $1500.00 - $2000.00. Dealer said that ford is aware of this issue and has had several complaints. (see car complaints.com). They said to call ford and see if they will rectify. To no avail ford said no. The dealer stated that ford used cheap parts for the timing chain and will not back up their work. What a crock. Please investigate this issue as it should be considered a recall.
The problem is a sudden cracking of the intake manifold causing slow coolant loss. When the intake fails the engine coolant pours out and the engine quickly overheats.
I was driving on the freeway when i looked back in my rear view mirror and noticed smoke billowing out the back of my car.i pulled over.my husband got out of the car and looked under the front.i smelled fire and he said it's on fire. My husband saw a liquid dripping from the car that was clearly on fire.i turned the car off.we immediately got ourselves and our 2 young children, ages 7 and 5, out of the car.the fire stopped once the car was off.fortunately, no one was injured.i was told by the tow truck operator and the mechanic that fixed the car that a transmission hose was sitting on the exhaust pipe, causing a leak in the hose and the resulting fire.i am also concerned that my car may be subjected to a recall regarding a faulty cruise control after reading on the internet.
Truck well maintainedat 59,000 miles truck broke an engine rodneed new engine,cost $4800.00, replacing engine.i think ford should pay for this.
2002 explorer has problems picking up speed and over use of gas.the consumer also had problems with the transmission, gear adjustment, difficult high altitude driving even after gear change, air suction into the engine and transmission, accelerator and ses light illuminated.the vehicle was taken to the dealer but they refused to provide any assistance.updated 07/06/06.
The contact owns a 2002 ford explorer.the contact stated that there was a coolant leak in the intake manifold.there is an extended coverage program that was initiated in class action lawsuit number 05n04.the contact is currently experiencing the same failure mentioned within the lawsuit.ford stated that the vin was not included in the recall and the repair would cost $800.the vehicle has not been repaired.the current and failure mileages were 103,000.updated 03/05/08.*lj
Dt*:the contact stated while driving 35 mph, there was a sensation of running over something.the vehicle then stalled completely.the vehicle was taken to a service dealer, where the dealer determined that due to the engine locking up, the entire engine needed to be replaced.
I have a 2002 ford explorer and have had numerous problems that the dealer has not been able to fix.at any speed the engine is constantly making a ticking noise. Sometimes when making a complete stop the truck will stall and then jerk forward when i am trying to push on the gas to go.this happens so much and i have sent it in numerous times for this and no solution.this also happened twice on the freeway when i had to press on the brakes to stop quickly the truck locked up for about 5-10 seconds and then jerked forward.i still have to deal with this situation since i am in a lease and the dealership says they can't find anything wrong.i tell them it is dangerous for me to be driving this vehicle.twice at a stop sign i took my foot off the brake to go but the truck starting moving backwards.i pressed the brake again then released and it still moved backwards.i then put it in park and then back in drive and then it move forwarded.i took the truck in again the next day and told him the situation and still nothing was done.
2002 ford explorer experiencing problems with the 4wd, the over drive light illuminates on the dashboard and the vehicle is giving off a rotten egg smell. *mr there were front end problems.the 4wd module wasn't working.the driveshaft and both front wheel bearings were replaced.the rotors were out of round. The service engine light illuminated along with the over drive light.the transmission experienced the same problem on two occasions and possibly a third time.a large puddle of transmission was found under the vehicle.the torque converter was noisy.the acceleration pedal would pull back.when the vehicle was accelerated, it would whine.the left rear wheel bearing was gone and caused damage to the axle, brakes and the tire was barely holding on.the error code for the service engine soon light was due to the solenoid which had been changed before.the a/c was inoperative. *sc
Maintaining a steady freeway speed.a loud pop emitted from the engine followed by a succession of small pops in relation to the engine speed.it was observed that the number 4 spark plug (passenger sided) had ejected from the engine.the car was towed to a service garage.a new threaded insert was installed in the spark plug hole along with a new spark plug and coil.
I own a 2002 ford explorer with the towing package and 4.6l v-8 motor.i have 181,457 miles on it and have maintained it well.the motor does not burn any oil and has not given me any trouble until this morning, when i started my car. This morning when i started my car, i heard a loud bang and my car engine was loud and running very rough.upon inspection, i noticed that one of the spark plugs had been blown out of the right side cylinder head, breaking the mounting harness off of the coil for this cylinder.i tried to screw the spark plug back into the cylinder, but the threads were stripped out.after looking this up on-line, i learned that this is a common problem with ford v-8 motors used in f-150's, expeditions, explorers, etc.i have heard mechanics call explorers "exploders" before, and now i know why. I have never had a spark plug blown out of a cylinder head before and after reading all of the information on-line, speaking to the auto repair manager where i have my cars serviced, this is a common problem that they have seen frequently with ford v-8 motors.when i mentioned this to the tow truck driver today, he said that he has towed alot of fords that had the same issue.i feel that this is a manufacturing defect and the ford motor company should stand behind their product and do what is right.issue a recall and/or offer assistance with vehicle repairs of this nature.
I just bought a 2002 ford explorer with 74,000 miles on it.i have had it for just long enough to discover a few problems with it, and have done enough research to know that i am not the only one by far with the same problems.i am not sure what causes the problems that i am experiencing, i just know that lots of other people are also having these problems.first of all, there is a leak in my rear differential.my truck is currently in the shop for that now - however, the shop mgr refuses to fix the leak until the rear end breaks....which will cost more and cause more repairs than necessary at the current time.my second problem - which the service mgr again refuses to fix until it breaks is with the timing chain tensioner - which leads to transmission problems which are also very costly.i have done my homework on this situation, since i have been forced to, and i am seeing over and over and over again, replaced the rear end on my 2002 explorer (multiple times on the same vehicle), and i am seeing over and over and over again, new transmission on my 2002 explorer (again, multiple times on the same vehicle).i don't know if anyone else knows about this site, or i'm sure that hundreds of the same kind of complaints would be filed with you....someone really needs to look in to this problem, because ford is awful proud of their vehicles and i am paying a hefty chunk of money for mine, as are the tons of other people out there with the same problems who just may not know how to go about getting something done regarding this problem...i'm speaking not only for myself, but, for loads of other people with the same problems.please look into this problem, i beg you!!i don't want to be on the side of the road with my babies (4 & 5 yrs old) praying that the right person stops to help me and not the one with bad intentions!!something needs to be done about this - ford has got obvious drive train problems!!!thank you for your attention in this matter!
Driving and heard engine noise engine stalled wouldn't start in the middle of rush hour traffic...i was going downhill and able to roll to the side out of traffic and to safety.engine froze while driving with no warning, no signs...in the middle of traffic endangering myself and my daughter.my car sat 2 weeks at the ford dealer as they received 5 cars with engines frozen and couldn't get to my car until 7/8/05 cause they had toreplace engines.when engine was torn down i was advised a valve spring broke and dropped into the cylinder tearing up the engine and now i need a new engine.ford motor will not back up their product.
The contact owns a 2002 ford explorer. While driving his vehicle caught on fire without warning. The fire department extinguished the fire. A firereport was available.the vehicle was completely destroyed.the ford manufacturer has not been notified. The failure mileage was 160,000.
The contact owns a 2002 ford explorer.while driving 25 mph, the contact heard a loud noise coming from the engine compartment.the vehicle continued to drive, but the noise did not stop.he pulled the vehicle over and shut off the engine because he began to smell fuel.the contact discovered that the number three spark plug on the passenger side of the engine failed.the vehicle had the original spark plugs.when he attempted to replace and rethread the spark plug, it would not grip and tighten.the vehicle was towed to a shop and the contact was informed that it was a common failure.the repair shop performed a quick repair by ford, but it did not correct the failure.ford stated that they were aware of the failure, but there were no recalls and could not assist.the vehicle is currently at the shop and has not been repaired.the failure and current mileages were 86,214.
Heard a knocking noise went to mechanic.was told i blew a two holes through timing chain cover.went online found that it is a recurring problem for that year of ford. Very upset there is no recall.was told it would cost at least 2000 to fix.ford needs to do something about this. I want to go to media to let everyone that has this problem know that ford knows about it and will not do anything.apparently everyone has to pay out the [xxx] to have this fixed.i'm not one of them.i want my car fixed!!!!!!!!!!!!!!!!!!!!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2002 ford explorer.the contact stated that the service engine soon and check gas cap indicators illuminated and caused the vehicle to shut off.in addition, the gas tank was very difficult to fill up while placing fuel in the tank.the contact called the manufacturer regarding these issues.he feels that it is a safety hazard for the vehicle to shut off without warning.the vin was unknown.the current and failure mileages were 171,000.
Abs light came on at 19,518 miles, 22,071 miles, and 27,078 miles.more importantly, however, are my issues with the 2002 explorer rear end.10/1/03: 27,078 milesabs light came on, the dealer replaced the assembly.rear differential was leaking, dealer replaced the seals.7/28/04:40,541 milesrear end leaking again.half shafts were worn.rear locking diff was slipping.the dealer had to replace both halfshafts, seals, and clutch packs.9/22/04:43,203 milesrear axle chattering.replaced whole rear axle assembly.2/25/05:54,960 milesrear diff making more noise.left rear axle bearing was noisy.replaced left rear axle hub and assembly.on test drive, the dealer found that the bearing they just installed was bad, so they had to replace it again.8/11/05:68,000 milesleaking fluid from rear end.the dealer performed the following maintenance:replaced diff seals, replaced timing chain, replaced right front hub assembly, replaced ring and pinion, replaced front end tie rods, replaced both lower ball joints, performed front end alignment.all told, i have had my explorer in the shop at least 10 times.my warranty is about to expire (7,000 more miles) and i'm going to try to get ford to buy the vehicle back.from what i've heard, this is not an easy process and apparently doesn't happen often with such 'high mileage' vehicles.if they don't buy it back i will be forced to take a huge loss on the vehicle.i will then purchase anything but a ford.
My wife was driving her 2002 ford explorer to church sunday morning 4-18-10 when the engine blew without warning !! bits of a piston and rod came right thru the block, leaving a hole big enough to put your fist in !this explorer only has 63,000 miles on it, and has always been serviced regularly since i bought it with only 25,000 miles on it from a ford dealer.with all the problems this year and model have had, why has ford not had a recall??? it is absolutely a lemon - and i feel like suing them !! can you help me??
Engine develop rough idle.sudden explosion sound revealed that number three spark plug was discharged from threads.dealer claimed zero responsibility yet admitted that it is a common problem with 4.6 and 5.4 liter engines. Self repair with insert to repair damaged threads caused by exploding spark plug.
While driving our 2002 ford explorer it stalled without any warning and would not start. Car had to be pushed off to the side and towed to dealer. The mechanic said it probably broke a valve spring which caused massive internal engine damage. The truck has only 49,000 miles on it and ford basically told us it's our problem. They refuse to contribute anything to the estimated repair of $4,800.00.
Timing chain rattle on a 2002 ford explorer. Had the fronts replaced once under warranty at about 25,000 miles and again at 80,000 miles at my expense. Now therear chain is making noise, this is after having the rear tensioner replaced last month at 94,000 miles. The rear cassette seems as if it is ready to go. I don't know how ford can get away with producing such a poor product. There a thousands of complaints about this problem and ford won't do a thing about it.
I was only about 1 mile from home, the vehicle had no previous problems,i heard a strange sound then the vehicle was not running properly, i could smell fuel or some sort of odor, as i attempted to pull the vehicle over, there was no brakes or steering, i also could see smoke coming from the engine, i managed to get the vehicle over to the side of the road.the vehicle was also starting to fill with smoke inside very quickly.i was able to get out of the car.it would not engage in park, and rolled while i was trying to exit.i called 911, but the vehicle was already entirely engulfed in flames.
I own a 2002 ford explorer and for the second time 5 months the same spark plug that was repaired by the ford dealership has blown out of the engine.there was a loud pop and very loud repetitive engine noise. There was a very strong smell of gasoline, and loss of power. Ford says that this is a common problem and refuses to fix the problem. This is an outrage!!!!!!
I was driving my eddie bauer ford explorer 4.6l v8 when i heard a large explosion sound coming from the engine.i immediately pulled off the road and called for help.i had my car towed to a shop where they told me the spark plug shot out of the engine and this should never happen.apparently the coil where it threads into was manufactured incorrectly so it never sat all the way on like it should.over time this is the result.i now need a new cylinder head costing $1800, and maybe a 2nd one down the road.that's $4,000 for ford's mistake!ford said they can't help.there is no recall.i was stranded on the side of a busy road in traffic risking my safety for their defective product!this is highway robbery! (literally).
The contact owns a 2002 ford explorer. While driving at approximate speeds of 30 mph, the vehicle stalled without warning. She pulled the vehicle over to the side of the road and the vehicle began smoking and caught on fire from under the hood. The vehicle was destroyed. The police and fire department arrived on scene however; the contact was unable to confirm if a fire or police report was filed. The failure and current mileages were 145,000. Updated 8/2/10updated 08/09/10
Spark plug blown out of 2002 ford explorer.
Dt*: the contact stated while driving the vehicle 25-35 mph, there was a sound like an explosion coming from the engine.the vehicle was towed to a garage where the garage determined a spark plug had blown out.the dealership determined this was a very common problem with these vehicles.the dealership also informed the contact that once this happens, it keeps happening and eventually the engine will need to be replaced. The coil was damaged when the spar plug failed. Updated 08/08/06.
Timing belt plastic gears was slung off and cracked a rear valve. Had to replace valve and having to replace the plastic gears. Cost approximately $2000-3500, mostly in part because engine removal is necessary to access the timing chain. Many dealerships suggest buying a new engine. If not fixed, could potentially harm shafts, and/or other components of the timing belt/chain compartment and further replacement parts will need to be purchased.
I have a 2002 ford explorer with a 4.6 liter v8 was driving to work this morning and the engine ejected a factory installed spark plug i have read on the internet that this is a common problem and was informed by the dealers there was no recall on it.
2002 4 x 4 ford explorer, while driving in rush hour traffic the timing chains went on this truck. Of course the engine stopped working and i had the huge problem of pushing it off this 3 lane busy highway. Did get it off and now waiting to raise enough money for replacement engine. Yes the oil was changed every 3200 - 3400 miles, default with the ford engines, plastic sprocks. So i am without a truck until money is raised or ford does a recall. I know! there was no sign other than a slight noise starting and called the garage and never got there. My truck is in great shape, no rust, no accidents and i love to drive it! the gas is not bad at all if you don't horse it!
Due to a defect, we had to have the transmission replaced (thank god it was still under warranty)...then had to have the door ajar sensor fixed because alarm kept going off for no reason.about two years ago we were abut to go out of town for thanksgiving.i stop at a red light, and then we try to pull off when the light changes and hear the loudest popping noises...we're wondering how in the world did the spark plug pop out with so much force that it also rips the ignition coil...(fast forward to 1yr later, same thing happens while leaving home to go to work).once again, on march 12, while on my way to work, sitting at a traffic light. Light turns green...i start to pull off and begin hearing a popping noise...wth...not again!!! (this is the third time this has happened in 2 years). Come on ford...fix the lemons!!!!
I had to replace transmission and solenoid, costing over $2500.
Suv in service for 40 mths & 33k miles when ac evaporator went.no warranty coverage.then several months later with just over 36k miles a rear timing chain went.ford provided some after warranty assistance, but these failures cost consumer over $2k for a vehicle that was just out of warranty and has been babied its whole life.
Brought in my 2002 ford explorer for routine maintenance - 60k service. In the process of doing service, tech found a bad injector, replaced injector but found there was a bad cylinder. Advised me of this . I gave go ahead to fix. When they went to pull head to send valves off for fix, discovered that the timing chain guides on both sides had holes worn in them all the way through the top and bottom of them. This should not have happened on a 5 year old vehicle w/ 60,000 miles on it.
Car fire - 2002 ford explorer limited
April 04 purchased 2002 ford explorer; just over 60,000 miles. No longer under warranty;sold as is.day after purchase, noticed knocking sound. Returned to dealer. Stated sound coming from the rear ac.repaired, did not hear after repair.approximately one week after purchase, noticed delay in gears engaging when going from park to drive , park to reverse also gear shift seemed to be loose. Returned to dealer; told it was normal for this model.advised to keep in overdrive.late july 2004, noticed delay seem to be getting longer and jerking suddenly when finally engaged.while driving ,od light flashed on and off erratically. Problem with od lightintermittent.spouse took the car to the dealer; told that it wasn't under warranty, but we could make a service appointment.spouse took the vehicle to a shop had done businessin the past.thought that it could need transmission fluid.checked fluid levels not deficient.problems continued; had them look at it a couple of months later.could not determine problem, advised to take to a transmission specialist if continued.problem persisted.seemed to get worse as the weather turned colder.late december 04, delays in engaging gears worsened; now making a loud clunking noise and lunges when engages, od light flashed erratically on a frequent basis and engine service light on and gear shift seemed to be coming out.january 2005, spouse took the vehicle to a transmission shop for diagnostic.transmission shot.rebuilt at a cost of $2900.found out that the vehicle had been repaired twice before, while under warranty for the same problems described.its obvious from the number of complaints that this is a known design defect.when a company sells defective products they should be held liable, especially when they do so knowingly.i stopped making payments on this junk and will notify the lender so that they and ford can fight it out.any owner who wishes may contact me at 703-998-5510.
The contact owns a 2002 ford explorer. The contact stated that the vehicle failed to start. The vehicle was towed to an independent mechanic where they advised him that the timing chain was fractured and the engine would need replacing. The vehicle was not repaired. The manufacturer was not contacted. The failure and current mileages were approximately 177,000. The vin was unavailable.
Long list of repairs made this summer including computer, airbag sensors, a/c whole system, main window controlsand now my transmission.
Vehicle was parked in the garage when it caught on fire unexpectedly.the sounds of fire trucks at about 3:15 am before consumer knew their garage was the one on fire.the ford explorer was completely destroyed as well as the other 1992 gmc.the fire came from under the hood of the ford explorer.
There is a knocking noise in the back of my explorer which is a 2002 and my friend has a 2003 expedition and hers is doing the same thing it has something to do with the heat in the back but it knocks all the time and when you turn the rear heat on it gets really loud. It knocks all the time and it is annoying and loud i know of 3 vehicles that are ford and they are doing the same thing why has it not been recalled could it not catch fire or something.
2002 explorer first rear end went and was replace only to find its gone again after 20,000 miles, then 4.6 v8 engine has a knock in it, ford is aware of it but wont replace or fix it, now both rear springs are broke which ford also knows and wont replace.
I was driving home from a friends came to a stop sign. Began to accelerate, i was going 25 mph and all of a sudden my 2002 ford explorer sounded like my 4 wheeler. My spark plug had shot out of its threads and blew the coil to pieces.this is the second time this has happened in the last 6 months.
I have a 2002 ford explorer that is in the shop right now with a torn down engine. I went out to start it one morning and it had a hard start then it started ticking. Come to find out it the timing chain. From what i have read online it is a very common complaint and i am really surprised that this truck has not been recalled again for this problem. I am having to pay for something that ford made a mistake on. The pulley on the truck is plastic, and it is failing. I also have problems with my electrical parts on it. The lights inside will stay on after i turn it off and get out and if i turn on my rear defrost my truck dings and says door ajar..... This truck is awful.
August 10,2009 while driving notice smoke wasn't sure if it was me then pull over to notice when hood was lift up their was fire. I then call fire department along with police. My insurance nationwide then had it place in to auto body shop which it couldn't be fixed.
Vehicle was taken to dealer on four previous occasions to address an overheating problem that occurred suddenly while driving. Temperature gauge would spike and then return to almost normal levels. On the fifth trip to the dealer 10/24/03, was then told the problem is a cracked cylinder head., this was later diagnosed as a piston problem. Vehicle is still with dealer with compression problems.
Purchased 2002 explorer xlt v6 4.0l already transmission slipping solenoid or whatever out.. I have read reports and wonder why this transmission is not recalled? i have it in shop now having to have it rebuilt and everything changed.also right wheel bearings bad, upper and lower ball joints bad, suspension shot. And the records show the previous owners maintained everything well. But also had transmission replaced and had problems at 99,000miles.please doing something for all of us out here.also coolant leak, engine leak, power seat failure, and on.
While drivingfor extened point of time vehicle would overheat without warning, causing consumer to pull off the road. Consumer had contacted the dealer on four separate occasions, and the problem still occurs.
I have had my vehicle into the ford dealer for the same problem at least 4 times with no success it is still under manufacturer warranty and is a 2002 ford explorer. *nlm
The automatic gear shift broke.could not change gears.electric windows stopped working both driver and passenger.air conditioner broke - air conditioner clutch make rubbing noise when engaged.
I bought a 2002 explorer on may 23,2002.in the past 8 months, the vehicle has been towed in because it woudn't start--acomputer chip was replaced.my a/c made a high pitch squeal and after at least five times of trying to repair the existing a/c clutch, a new one was finally put on.my front end suspension has been fixed.my midlift gate cracked in november and a new one was put on.i have had daily problems with the driver's side seat not fully going into position when i start my truck and this problem has not been fixed as the service dept. That i deal with nevers seems to be able to see the problem.funny how it does it every day for me, though.my blinkers will sometimes stick and stay on without blinking--this also has not been fixed.at the beginning of january,2003, on the way home from a trip, my husband and i noticed that every time we slowed the truck down, there was a blast of air from the upper vents in the vehicle.this happened no matter what setting we had it in (ie. Defrost or floor vents).this past thursday, jan.16, the suspension was repaired and supposedly the heating system was as well.now the air doesn't seem to leak out the top vents, but continuosly comes out of the floor vent, no matter what setting the heat is on.i have a rental vehicle once again, while they keep the vehicle overnight tonight to see if they can hopefully fix this problem.needless to say, we are currently checking into the lemon law for our state!!!
Spark plug blown out of cylinder head under normal driving conditions.threads and spark plug both blown out of top of cylinder head.
My 2002 ford explorer - 4.6 v8 has the popular blown spark plug issue which has caused me a lot of problems on pretty much the worst weekend of my life that this could have happened in.this is apparently a very popular complaint about fords w/ this engine and i can't believe that there has been no recall for this issue.it is an obvious design flaw w/ the aluminum and metal heating issues causing the spark plugs to break off or just shoot out of the engine.i believe that there was a small fire under my hood for a short time as well.this is a very dangerous problem that should be addressed by ford.in my case, i did hear the infamous "clicking" noise that happens just before the plug blows and then right after, it blew, sounding like somebody was starting a harley under my truck. I was under my hood looking and hearing for the noise that i thought was a belt issue when this blew.this thing sounded like it was going to blow my head off while i was under the hood and luckily i was not hurt, or ford would have a law suit on their hands.we were able to remove the broken plug and get a new one to thread maybe one thread deep to get me home safely.there is only one thread grabbing and i will more than likely have tohave the $1500 - $2000 job done or trade this pile in before it happens to the other plugs, which i hear is inevitable, due to ford never addressing or remedying this issue.this being my second explorer w/ severe issues that ford should have taken care of, this will be my last.thanks.
The engine stalled twice in 3 days, last friday i was driving at 70 mph, suddenly the engine stalled and i had to move over 3 lanes to stop at the shoulder, called the police, policeman checked the battery, no problem, the car just wouldn't start, he called the tow truck.i got curious, tried starting the car, it started back up.i then drove to the dealership, the technician said no error code and therefore no problem with the car.today (sunday), my car stalled again, this time i was driving 20 mph, the car started back up.what is causing this? i have small children riding with me! please give me some information about this!*nlm
Driving on the expressway, when we got off & we tried to stop my husband heard a revving noise the car did not want to come to a complete stop.he shut the car off and the problem continued.the car was accelerating on its own.we had to shut the car off & coast to a stop because the brakes were not working either.we were lucky not to rear-end someone & that no one in the car including my 2 small children were hurt. The same thing happened 4 days earlier.i was also thankful my husband was driving.the car had to be towed.i have taken this car in 5 other times for related problems.they can never seem to find a problem.this is a lease car & i have had it for 1yr 9mths.it was first serviced 1 month after i got it for a related problem.i do not feel safe driving my family or self anymore in this car, it is so unpredictable.*la
2002 ford explorer with a v6 engine, purchased new, maintained, has 77,000 miles.while driving vehicle it became erratic, as if water in tank, drove about 1/2 mile when it died. Now the engine needs to be replaced: according to warranty inspector the "cassette failed due to the hydraulic tensioner and it is clogged with sludge, sludge is getting thicker and it has clogged a pin hole in the tensioner and caused a loss of pressure". Geico will not cover the engine replacement because they claim it was caused by lack of maintenance; however, i provided them with records of the mileage and date of oil changes at intervals between 3kand 5k miles, problem i have receipts for only 75% of those changes. The highest gap between a receipt backed change and non receipt change is 7000 miles. This problem seems awfully similar to the 1996 - 2002 toyota camry engines. I think ford has a lot of explaining to do. Previously, this suv had to have a transmission replaced at 50k miles and a rear differential at 65k miles, thank goodness they were covered by the warranty.
1.rear end howling noise (3/18/2005) - hear noise when accelerating between 40 and 65 mph.when letting off of accelerator, noise goes away, comes back again when accelerator is pushed again.dealer service dept replaced rear carrier bearings, cup, seals, and spacer in rear differential.noise now occurs between 65 and 70 mph.was taken back to dealer service dept on 4/11/2005.was informed 4/20/2005 that rear differential was adjusted with new spacer, but noise is still there.service manager has another ford explorer on lot and test drove it.this explorer has same noise between 40 and 65 mph. One of the techs (who used to work at a ford dealership) told service manager that alot of 2002 ford explorer owners have been having this problem.ford has no solution or cure. 2. Noise in timing chain area.ford has a tsb on this.i can hear this rattling noise coming from this area and told dealership to look into it.they could not duplicate the noise, although when test driving it with assist. Service manager, i could still hear the noise, but he could not.i had my local mechanic check this out, and they can hear the noise that i'm talking about.this problem has yet to be fixed.3. Vibration coming from front end on interstate that starts at around 70+ mph.when climbing asteep hill on interstate and transmission downshifts, can feel a grinding noise in powertrain.dealer believes that the fluid in the transfer case might need to be changed,causing clutches inside to stick. Will find out tomorrow (4/21/2005).
Spark plug blew out of 2002 ford explorer limited. I've had two ford vehicles blow a spark plug this year.
While driving about 30-35 mph, the car completely lost all engine power. I was able to pull over to the side of the road. There, i restarted the engine and drove home. This same incident had occured to my wife the day before, so i dropped off my two sons and took the car to the dealer.the car also lost all engine power on the way to the dealer. After having the car at the dealer for 5 days during which they put 50 miles on my car, they could not duplicate the problem, and therefore did not fix anything.
Sudden failure of the engine that resulted in sudden lockup of the engine, complete loss of power, and control.this happened on a residential street at low speed.however a very busy intersection with high speed traffic had just been navigated.if the failure had happened at that intersection, the failure would probably have resulted in severe injuries or loss of life.the engine failure was sudden without warning and the engine was running perfectly up until the time of failure.the car started smoking from the exhaust system immediately after failure.
Transmission failure in a 2002 ford explorer, timing chain guide failure (4.0l previous ford recall) ford replaced trans. Now that trans is failing. Replaced timing chain and gear set.
While changing the oil in the vehicle consumer noticed that several driver side motor mount bolts were loose.manufacturer was informed of the problem, and informed the consumer that maybe the problem occurred at the factory.*nlm
Engine knock in all 4.6 ford explorer engines-know by ford, due to faulty cylinder heads
This is to add information to a previous complaint. Odi number 10207581.there was a sudden failure of the engine that resulted in sudden lockup of the engine, resulting in complete loss of power and control.this happened on a residential street at low speed.however a very busy intersection with high speed traffic had just been navigated.if the failure had happened at that intersection, the failure would have probably resulted in severe injuries or loss of life.the engine failure was sudden and without warning.by sudden, my wife described the noise as rattle, crunch, bang with everything locking up in less than 5 seconds.the engine was running perfectly up to the time of failure.the car began smoking from the exhaust immediately after the failure and my wife feared the vehicle was catching on fire.when the vehicle was towed, a large quantity (1 to 2 quarts)of engine coolant drained from the muffler.this indicates to me that a sudden failure of an internal engine seal, gasket, manifold, etc.if a part fails this suddenly, the part was either defective, improperly designed, or improperly assembled.
I have a 2002 ford explorer with 52,000 miles. I have an extended warranty through ford esp. In august, a spark plug blew out of the left head. The vehicle was towed back to the dealer for repair. The dealer authorized warranty work that would replace the head on the left side. I had the vehicle back for 2 weeks and the same thing happened on the right head. I took the vehicle in and the dealer said that they would not cover the fault. Their reason is that there were autolite spark plugs in the vehicle instead of motorcraft spark plugs. I was told that they did the previous repair without realizing that. Furthermore, they only replaced the one plug originally that blew out, re-using the other 3 plugs (autolites) that were in the vehicle. I have talked with ford in michigan and they are looking into it. First, the fact that they are not honoring the extended warranty because of spark plug brand is something i cannot find written anywhere. Second, if those plugs are so bad, then are they negligent in putting those plugs back in. Third, the fact that this happened and could have pierced a fuel line is very hazardous. My wife was driving the vehicle for half day trip in a desolate area. Should something like this have happened while she was out there, it would have been horrible. Does ford have the right to deny coverage with extended warranty for this reason? is it negligent on ford's part to simply tell me after the fact that the plugs that are in there are non-standard and that they would not cover the work?
I was driving down the road and then out of no where the engine started to sound extremely loud and spitting smoke i pulled over and after inspection of the motor i found a spark plug laying ontop of the engine block and the coil laying next to it.the spark plug blew out of the threading.this has happened twice to me in the last 1.5 years the first time it was under my warranty from used car dealer and they replaced the complete motor with a new one. And the current incident happened today and per my mechanic he is going to put in a helicoil to try and resolve the issue.
Spark plug blew out on ford explorer xlt 2002 model year with 4.6l engine.has 145,000 and original plugs (platinum).car started to make a ticking sound and then the plug popped off.
2002 ford explorer limited 4.6l v8. Spark plug ejected from head upon start-up.third time this has happened.
The engine stalled without warning.
2002 ford explorer spark plug ejection issue on v8 4.6l engine. This isnow the second time that i have had spark plugs eject for the engine. From what i understand ford reduced the number of threads for the spark plugs to save machining time and costs in the manufacturing of the engine. This is clearly a safety issue. The first time i was lucky enough to get the spark plug threaded back in and was able to drive it somewhere for proper repair.i am not so lucky the second time as the threads in the head are destroyed. Now i have the extra cost of towing the truck for repair. I have read many forums on this issue yet ford continues to ignore the safety of it's customers. It is time for them to step up to the plate and take responsibility for their design defects.
The contact owns a 2002 ford explorer.the contact stated that the spark plugs were blowing out of the engine while driving various speeds.as a result, the engine shuts off and the vehicle loses complete power.on two occasions, the dealer repaired the vehicle at the cost of $2,000.the dealer has not explained what caused the failure.the failure mileage was 160,000.
Today, 9-2-04, while driving approximately 25-30 mph the engine abruptly stopped and lost power. The radio remained on. The engine started again, but one minute later, stalled again. It became difficult to turn over, started, and stalled yet again. This occurred one more time, and i drove it home to drop off my wife and children, and to take the car to the dealer, ford galpin in north hills, california.this is the 3rd seperate occassion this has happened, and its 2nd trip to the dealer. It is currently being inspected at the dealership.
On one occasion the vehicle experienced sudden acceleration, and the second occasion, while driving at highway speed the vehicle all of a sudden shut down.*mr
April 20071. Just bringing the car up to freeway speed.2.a popping noise emitted from the engine, passenger side.unable to determine the problem as it was dark, the vehicle was towed to the repair shop.3.it was determined that the 3rd plug had blown out of the engine and also destroyed the coil attached to it.a new threaded insert was installed in the spark plug hole.a new spark plug and new coil were installed.
My 2002 ford explorer has blown the timing chains in the engine. Plastic parts that wear out easy and caused the chains to fail. Now i am looking for a replacement engine. The engine is v6 and it only had 95,000 miles on it. This truck has been well cared for and this should never have happened. Ford is using faulty parts and causing this damage to their product and now the consumer will have to pay big bucks for repairs due to their cheap and shoty parts used by ford. The truck started making noise and thought that it was the converter and a very short time after that first noise the engine froze and stopped running. Their really was not alot of time from noise to failure of engine. The oil was changed every 3,000 miles, so it was not from failing to change the oil, it was changed regularly.i love this truck, it drives great, comfortable and for me not bad on gas at all. I will replace the engine somehow. The cost of any new truck is out of my range, so i have no choice but to try and fix it. Does anyone have anything to offer me on this subject? thanks
#3 cyclinder plub blew. Had towed to dealer. Dealer said they could fix easily by installing a helix coil adapter & could have car ready next day. Dealer calls back and says they fixed it but it was really running bad and that they would not recommend driving it. I asked what the solution was and they said they could pull the head and refinish it but that they would not recommend doing such. I asked about a jasper and they said they would not recommend as jasper has a poor warranty (12 months+limited mileage & no labor) while a new ford engine would have 3 years, no mileage limit & be warranted for both labor and parts. As i needed the vehicle - as it is i had to rent a vehicle. After getting the vehicle back and talking with several other ford dealers - it would seem that there is a strong possibility that the ford dealer installing the helix coil may have dropped debris into the engine - as none of the other dealers said they have ever had to replace an engine for a blown spark plug. Ps: the plugs were the originals from the factory. I have tried to work with the dealer to get some sort of reduction in what i had to pay but they have been less than interested in talking with me. So am trying figure out what my next step should be. All advise would be appreciated as apparently the plug blowing problem is common!this is a serious safety hazard - there could have been a fire.
Just recently purchased 2002 ford explorer from a dealer. Kept scheduled maint. Has been off lot for six months.noticed a loud engine knock from front of the engine.took the car to the dealer!, they said i had blown a rod bearing.has to be something with the engine.engine doesn't even have 60,000 miles on it.no sign of an oil leak, sludge,etc.dealer said the engine was clean.
My 2002 ford explorer sometimes stalls when starting my vehicle.it has also hesitated and acts like it is stalling when driving.this has happened on more than one occasion, i have almost been hit from the side with 4 small children in my car when it has decided to hesitate. *nlm
I own a 2002 ford explorer xls and it has been into the ford service-repair shop a total 0f 37 work hours -10 documented service days for an annoying ticking noise coming from the front dash-console-engine area that can not seem to be repaired. It doesn't matter whether or not that the engine is cold or warm, the weather condtions hot-dry or humid and wet, it still ticks intermitently for sometimes around 8 minutes or can go on for 20 at that moment.when it starts it sounds like a toggle switch going on and off and then makes a rubbing ,squeaking , ticking noise that starts off low and then gets so loud that you can hear it with the radio on set at a slightly high volume.it does not matter whether the air is on or off, the radio-cd is on or off or the heat is on or off.all conditions have been tested .the front dash has been removed numerous times and reinsulated, a new radio has been put in, the winshield replaced, vents and glove box removed and wiring checked.once the sound starts, bumpiness in the road seems to produce the sound louder and more often.also while turning the steering wheel on a winding road that is somewhat bumpy also produces the sound.it is not a pleasure to drive this vehicle and it has been serviced as i stated for this problem ever since 2002. It was purchased in july of 2001.the dealership and many diffferent techs. Ca not find or repair the problem.i would get rid of it if it wasn't for the fact that i could not honestly sell a lemon in good faith.this vehicle body wise is is excellent condition and only has 27,000 miles on it.as i see it, i have only had a perfect vehicle for 1 year out of the 3years i have owned it.i have been faithful to ford and that is only what i have owned the last 28 years and currently own 3 other ford vehicles.my father worked and retired from ford motor co. His whole life and none of us have ever experienced such disappointment in one of their products.
My wife was driving the car at approximately 30 mph.she tried to accelerate, the rpm reading dropped to zero, and the engine lost all power. She pulled to the side of the road, was about to call me, and tried to turn the engine back on. It restarted and she drove home. My three young children were in the car with her.
I have 2002 ford xlt explorer. 102k miles now. I had issue with throttle cable sticking back in feb 2008. Would not decelerate properly driving home in the evening, throttle stuck open. Came close to rear ending another vehicle.traced the problem to whatwas that the inner liner of the throttle cable had backed out in the driver compartment apprx 2 inches and not allowing the cable to retract correctly.i removed that section of the liner. After research found thatnhtsa action number : pe05037 matched my problem exactly. Please note here that my issue occurred after a longer period of time than what as noted in pe05037, you may have to open new investigation using longer period. I contacted ford motor customer service about this and they offered no remedy for this issue.
The contact owns a 2002 ford explorer. Whenever the contact started the vehicle, he noticed a clunking noise from the engine compartment. The vehicle was taken to an authorized dealer but the cause of the failure could not be determined. The current mileage was approximately 135,000 and the failure mileage was approximately 40,000.
Bought car in january 2003, was a dealer vehicle.we had 54,000 miles on it when i was driving it home from work and the check engine light came on the same time the explorer started almost bucking.the front end of the vehicle was shaking so bad that i immediately pulled over as best as i could.i called aaa and as they had me turn the vehicle around so it could be put on the truck the engine stopped all together, and the vehicle would not turn over.after bringing it to my mechanic i was told that the engine had seized up.i called my local ford dealer where i had purchased the vehicle and was told that it would not be covered because my warranty was for 36,000.i have had the oil changed always on time and also had the vehicle in for its full maitence check just months before.come to find out, the valve spring in the motor broke and caused the engine to seize.i had to order a new engine from ford and between the engine and labor it cost me close to $3,900.when i called the ford company, because i got nowheres with my local ford dealer i was told that they could not do anything for me.if a recall was to ever come about then i should save my receipts.i have pictures of the engine to prove what had happened if i ever need them.the way i look at it, i have more miles, because of my job, than others do on a 2002.it's just a matter of time until others have this happen.my local ford company says its a fluke.nice reason hah?to me a $3,900. Fluke is nothing to laugh about!
Spark plug blew out of cylinder head while driving under normal conditions, could have caused fire had to replace the cylinder head instead of a tap kit to avoid metal shavings ruining the engine.
The vehicle stalled while idling at a light.*phthe vehicle was taken to the dealer who replaced the valve.unfortunately within three day the vehicle stalled again.the vehicle was returned to the dealer but they were unable to duplicate or repair the problem.the vehicle began to surge while surging idling.the dealer was unable to permanently resolve that problem.the consumer noticed a whine in the rear end of the vehicle.the dealer replaced the rear differential but when the vehicle was returned to the consumer the noise was still present.the vehicle was still under warranty when all these problems started.
My wife's 2002 ford explorer had a whine in the rear end since it was new and it continued to get worse with time. At about 55k miles it was so bad that we had to have the entire differential rebuilt at a cost of over $1,000. At 65k miles the engine had begun to make noise and it became much louder rapidly. The entire cam drive (timing chain, sprockets, tensioners) had been ground up. The tensioner pads had 3/8" deep grooves worn into them and there were metal shavings everywhere. The bill this time was almost $1,300. It is interesting that all the parts that were replaced were a different design than the originals. If there was nothing wrong with the original design, why spend the money to change them? of course ford would not admit that they had a problem with the timing chain for the cams.after the timing chain was fixed there was still a noise so we took it back to the shop that did the work. With a stethoscope the noise was isolated to the bellhousing/torque converter area. We took it to a transmission shop we trust and he thought it was a cracked flex plate because that happens frequently on these vehicles and it causes that kind of noise. The flex plate was fine as was the front pump on the transmission and the starter drive. The only thing left in that area was the torque converter so we replaced that. The noise was still there. He said that the noise had to be coming from the transmission and that would be a $2,000 repair. I've had it with ford and their "quality is job one" or whatever their current advertising lie is. This car is a lemon and they won't admit to a single thing being wrong with it. Every driveline component has had to be fixed and it only has 67k miles on it. Ford should be ashamed of the way they hang their customers out to dry.even though i had to identify a particular date below, this car has had major problems since it was new in 2002.
Number 8 cylinder spark plug blew out of engine today on 2002 ford explorer 4.6l.
Events leading up to the failure:backing out of a parking spacefailure and consequences:ford acknowledges issues internally with the timing cartridges on the 2002 e code 4.0l v6 sohc engine through several tsb's, however does not notify the public that this issue exists.i found out about the issue after apparently blowing the entire engine on my 2006 ford explorer.now, instead of having a repair done at the dealership that could cost a little, i have to spend a lot of money to have it fixed.i am greatly thankful that this happened as i was backing out of a parking space and not at highway speeds.apparently, ford used several plastic guide way parts to tension the chain, and these parts fail easily because they are oil starved at engine startup.because they are plastic, they can fatigue and break at any time, causing severe valve and piston damage, and leaving the operator of the car with no control of the automobile because of loss of vacuum for breaks, and automatic steering. Correction of failure:ford refuses to pay anything to help repair or replace parts even with known issues.
The abs activated while on a dry pavement andthe vehicle lost braking power. The consumer took the vehicle back to the dealer, who kept insisting there was nothing wrong. However, the consumer felt differently about the dealers evaluation.the consumers brother verified that something was wrong, but could not take it apart to check it out because of warranty issues and the engine experienced a miss.the master cylinder was found bad. *sc
The consumer noticed that oil was leakingfrom the vehicle. The dealer replaced the oil pan gasket but the leaking persisted. The dealer then replaced the oil pan but oil continued to leak.the dealer eventually had to glue the screws to the oil pan to sop the leaking.the consumer was not satisfied with this repair. *ph*nlm
When stopping or slowing down, intermittently the vehicle stalledwhen turning left, there was a knocking sound coming from the front left wheel.the heat vents that blew directly on the consumer did not work.these problems have occurred at least three times in one month.the manufacturer and the dealer were not aware of the problem.
The contact owns a 2002 ford explorer.while driving 10 mph, the contact noticed smoke entering into the vehicle from the front windshield.when the contact stopped the vehicle, the smoke became darker.the fire appeared from underneath the hood of the vehicle.the fire department extinguished the fire, but they could not determine the cause.the vehicle was destroyed, but there were no injuries.a police report was filed.the failure mileage was 110,000.
Driving on i-65 nashville, tn.vehicle experienced a loud and abrupt sound in the engine with significant loss of power.narrowly missed having an accident due to the loss of power.we managed to drive the vehicle home where upon inspection, a spark plug had obviously blown out of the left side of the engine (left side of the engine from the perspective of sitting in the driver seat).
Persistent quality problems: engine, transmission, power steering, air compressor, and related safety hazards such as defective rear hinge.
At a complete stop vehicle surges (accelerates).have to place in neutral at standing stops to prevent an accident.driver's side power window switch failed, had replaced, also the window whines when rolling up.passenger's side power window regulator(cable) snapped??when rear windows are down at a speed of 20 mph+ it sounds like a helicopter is in the back seat(actually physically hurts your ears!!!)<<<<no fix or repair?? anyone else have this problem?55-65 mph steering wheel shakes.repair attempt balanced and rotated tires and suspension was inspected.still shakes.rear spare tire accessories cover handle broke. <<not abused.how do you change a flat with no jack or no tools??(spare tire came down alright though).egr valve failure @ 40,000 miles.4x4 intemittent shifting issues from low>auto and auto>high.can not pin point problem.that about wraps up my lovely experience with this vehicle.i am a married father of two and the only one working on a limited income.i bought this truck with very low miles thinking it would be dependable not unaffordable.
Consumer states that while driving and no warning the vehicle jerks and will lose power and it will be hard for the consumer to control the vehicle.dealer notified.mr
I have a 2002 ford explorer that ejected a spark plug. The spark plug was original (it came with the vehicle and had never been changed). My wife was driving to church when the spark plug was completely ejected and broke the coil mount. This allows fuel vapor to escape from the cylinder head and could result in an engine fire. Luckily, my wife didn't experience an engine fire since she was pulling into her destination when it happened and shut off the motor. The spark plug ejection stripped the threads from the cylinder head.
Consumer states that while driving at any speed and without warningvehicle will stall, and it will be hard for the consumer to control the vehicle. Dealer notified.
In may 2005, the car would not go into reverse.the o/d light had been going on and off for a number of days.transmission has to be replaced at a cost of $4500. Car had approximately 60000 miles.in january of 2008, the engine had to be replaced due to because the timing belt went at a cost of $3000. Car had 75000 miles.in august 2009, both rear spring were discovered to be broken when the car was taken in for a whining in the rear, which was the rear axle bearing.the car had 94000 miles, cost of repair was $1200.
Vehicle will stall without prior warning. This incident can happen onquarter or less of gas ingasoline tank.dealership is aware ofproblem.
I have a 2002 ford explorer 4.6l v8.within the last month 3 spark plugs have been blown out of the cylinder heads. Each time its a different cylinder. Ford motor company has denied our claim to repair the stripped out threads in the cylinders, with a 75,000 mile extended warranty.
No description given.nlm
When stopped at a light, there is a strong sulfur odor in the car causing occupants to have trouble breathing.owner has developed breathing problem since purchasing the vehicle.vehicle will hesitate without notice when pulling out into traffic.
1. Engine stalls erratically when under acceleration ie: when entering freeway, etc. Ford acknowledges the problem, states does not know how to fix it. 2. Brake failure in stop and go traffic.vehicles currently has less than 10,000 miles on them.both have same problems.*nlm
Vehicle experiences periods of stalling at low speeds. Applying brakes there is a loss of brakes and steering. No prior warning before stalling. Existing problem 5 times, taken into the delaer. Dealer replaced fuel pump, main control valve body, transmission oil pan, idle air control valve and programmed pcm.vibration like anti-lock brake system is kicking in.dealer could not duplicate.overdrive comes in and out at odd speeds.no problem found.
While driving consumer lost all steering power at 70 mph and the dash lights began blinking.dealer can not duplicate problem.
In january, 2006, my car stopped dead on the highway.after it was towed to the dealership, we were told that a valve had broken and had been sucked into the engine, causing engine failure.our only alternative was tohave the engine replaced - which we did for over $5000.00.the following january, (2007), after the first measurable snow fall of the year (since our engine had been replaced), the car went into a huge fishtail skid on a snowy road and after the first skid, was caught by the cable guard rail on the side of the road - causing another $5000.00+ repair.when brought to the dealership after the accident, we were told that the 4 wheel drive electronic monitor had failed and we had no 4 wheel drive.my concern - besides the cost and inconvenience and scare of the accident is that there were no warning lights to let me know that the car's 4 wheel drive had failed.i had gotten into the car assuming that the 4 wheel drive was working (as the car goes into 4 wheel drive automatically and there are no indicator lights normally to let you know that the 4 wheel drive is working).with no indicator lights that the 4 wheel drive is working and no indicator lights that it is not working, ford put me in a very unsafe situation.had the cable guard rail not been there to catch the car, we would have gone over the embankment and been more seriously injured.
Consumer states while traveling at 35 mph, coming up to a stop the vehicle suddenly died without warning. Nlm
While driving approximately 32 mph engine stalled unexpectedly, causing a loss of power steering and power brakes. Dealership examinedvehicle,changed a module, and performed a computer upgrade to remedy the problem.please provide any additional information / documentation.
Consumer states that while coming to a stop vehicle suddenly died.there were no warning signs.nlmconsumer adds that the vehicle stalled twice before while driving, but was able to restart it. Dealer cannot locate problem.
Vehicle was running like it was out of gas. Consumer took the vehicleto dealer for repairs where it was discovered thattiming chain was defective.
This vehicle has not been involved in an accident yet but i have told the ford co. That it is dangerous and they ignore me.when you come to a stop at a stop sign and start to pull out the vehicle will roll into moving traffic and hesitate 4-5 seconds before the gas finally catches and the vehicle goes on.mean while you have traffic bearing down on you.we have come close to getting hit several times because of this problem. I think this needs to be investigated as a potential problem for other consumers besides myself.
This same incident occurred four times.the speed in each incident varied from 15 mph on the first occurrence to 65 mph on the fourth.basically, while driving the car, the engine died, the lights flashed on the dash, i lost all power steering.on each occaision. I pulled the car to the side of the road, put the truck in park, and re-started the engine.on each time, the engine re-started without hesitation.i reported the problem to the dealer.the dealer could find nothing wrong with the truck; thus, they made no repairs.they claimed to have never heard of this problem before.
Frequency and intensity of stalling increasing.
Vehicle would intermittently stall while driving at multiple speed. Dealer was notified, and unable to locate cause of problem. Feel free to provide any further information.
Consumer states while driving at any speed and no warning the vehicle will shut off. Causing consumer to pull off the road. Dealer has been notified. Please provide further information. Ts
I have a 2002 ford explorer with 60k miles on it.it recently blew a spark plug out of the cylinder head while on the highway resulting in loss of power and alarming noise.the failure occurred on the chesapeake bay bridge and could have resulted in an accident.this is a common problem that does affect safety of the vehicle with ford v-8 and v-10 engines that has not been properly addressed by ford.estimates to repair this defect in the cylinder head threads range from 2500 to 3500.
Consumer states after parked overnight or for an 1 hour, vehicle will not start.when engine did startup, there is a loud boom noise.there is also rough idle with initial startup and at stop lights, also the vehicle stalls.
Vehicle would stalls out at multiple speed. Vehicle been to the dealer on three occasions, and was unable to duplicate the problem. Feel free to provide any further information.
While driving 30-40 mph, engine stalled, lights on dash flashed on and lost all power, dealer contacted. .the vehicle was taken to the dealer and consumer was informed that there was a loose fuse with 3 codes showing on the computer, however on march 1, 2002 the vehicle stalled again without warning and a fuse was showing a bad pressure sensor which was replaced, consumer stated the vehicle stalled again for the third time.
Driving on highway at 63 mph and valve spring broke. Valve dropped into piston causing engine failure.check engine code called for random engine misfire and code was triggered at around 2600 rpm.prior to engine failure i have been experiencing a shudder when transmission shifts into overdrive.there is also a problem with the clutch pack in the limited slip differential that is causing a shudder when turning right or left from a dead stop.(dealership called it the parking lot shudder)i have a 02 ford explorer xlt with 4.6 and 4x4 that has bad engine, transmission, and rear differential.(engine replaced).
While driving 30 mph and without warning a head on collision occurred which resulted in a fire.
Engine stalls in low range gear when brakes are applied.
While driving, vehicle will automatically shut off.vehicle will only shut off when it is idling.when going up hills vehicle will stall.. Consumer states the transmission gives a ticking noise when the engine is running.8jb
Consumer stateswhile driving the steering wheel locked and vehicle stalled.consumer is not able to unlock steering wheel and vehicle will not start.
The contact owns a 2002 ford explorer. While attempting to shift from park to the reverse, the contact noticed that the column shifter had separated from the steering column. The vehicle had not been diagnosed or repaired. The current and the failure mileage was 228,000. Updated 04/11/12*ljthe hear shifter broke and the key would not come out of the ignition. The serpentine belt was cracked and had to be replaced. Updated 04/20/12
While driving at 30 mph the consumer began to hear a pinging sound in the engine.after the vehicle picked up speed the pinging sound went away.the dealer examined the vehicle and found that the timing chain had too much play in it.the dealer informed the consumer that there is an improved part but, it cost nine hundred dollars. *la
After vehicle has warmed up after about 20 minutes of normal operation there is an odor that smells as if oil is burning.the best way to describe this odor is it as if oil was spilled on a hot manifold.the odor can be smelled in the cabin of the vehicle through the heating/ac vents in the vehicle when operating.when the engine is turned off the odor is very predominent. Vehicle has been taken to dealer twice they state they cannot find any problem.my concern is that there may be a vehicle fire from this unknown source of what appears to be burning oil somewhere in the vehicle.something was mentioned that on other ford trucks the catalytic converters were being replaced, but not on this model.
Dt*: the contact stated while driving 55 mph, a burning odor was smelled coming from the a/c vents in the rear of the vehicle.when the vehicle was stopped, the rear vent was hot to the touch and a burning odor was evident.the service dealer and manufacturer had not been notified.updated 10/30/2006 -
When stopped at a light, there is a strong sulfur odor in the car causing occupants to have trouble breathing.owner has developed breathing problem since purchasing the vehicle.vehicle will hesitate without notice when pulling out into traffic.
Intake manifold is made of burned two holes in itself due to plastic construction not able two withstand heat witch caused a cascading affect and catalytic converters also had to be replaced. This is the first time it happened. I had to replace the converters and the manifold to correct problem.
The contact owns a 2002 ford explorer xlt(na). The contact stated that while driving approximately 65 mph, the vehicle stalled. The vehicle was towed to a local shop where the contact was informed that the catalytic converters failed. The manufacturer was contacted who stated that they were not able to help becausethe vehicle was out of warranty. The vehicle was repaired. The failure and current mileages were 107,000.
There is a strong sulphur smell coming from exhaust. It is very noticeable inside vehicle. Dealer has inspected vehicle, and said there was nothing they could do.
Was hearing a banging noise in the hood, my husband found out that the spark plug blew out and stripped the head.
While driving short or long distances consumer has noticed a very strong chemical odor inpassenger compartment.odor has causedoccupants ofvehicle to become ill. Consumer has contacteddealer andmanufacturer. Cause ofproblem has yet to be determined. Please provide any further details.
Engine ticking at idle.
The truck has a very strong rotten egg smell that come in the vehicle. Myself and other passengers have experienced nausea and headaches from the smell. It has been serviced several times to no prevail. The dealship says that the smell should go away after the truck has been driven for 10,000 miles. They have no solution.
Dt*: the contact stated while accelerating, the vehicle vibrated and a noise was heard.the vehicle was taken to the dealer four times where the transmission converter was replaced twice, however the problem recurred.also, while the contact was changing the oil it was noticed a wire from the battery was bare.the consumer stated the transmission is still not shifting properly and during acceleration, the vehicle still vibrates. Upon inspection the 02 sensor was found damaged. The sensor was covered in glueand wrapped around to the transmission mount. Updated 12/01/06.
Egr sensor failure obd2 code p0401.
Check engine light illuminated at approximately 39000 miles.diagnostic code p0174.no leaks present.codes cleared.check engine light recurred at 42000 miles.diagnosed as failure of both exhaust gas oxygen sensor 063028 and sensor assy 021675.ford motor refused reimbursement for defective parts.
I own a 2002 ford explorer and have had a ongoing problem with check lights coming on. First it was a check engine light which read that vehicle needed new catalytic converter .then couple yrs later came on again this time for a sensor. Now i have a airbag light on it seems like one sensor after another.after reading very simmiler complaints on your site and others i think this should be looked at further.no exact events lead to the problem.all problems have been fixed except airbag light which just happend this week.
Vehicle stalls after driving 20 miles or above on freeway. When on exit ramp,engine light turns on and the engine shuts off. I have to put it in park and start engine again.the vehicle also accelerates when stopped at light, while foot is on brake. The engine stalls to change into faster speed.
Consumer is concerned abouttoxic gasses inside ofvehicle.there is a odor coming inside ofvent area.
Two problems.there is a strong rotten egg smell in my explorer. I had the vehicle checked while under warranty, but was told there was no problem.since the warranty expired the smell has become stronger.i had it checked, and the ford service department said it would cost $600 to repair.the other is a shimmy at 40 miles per hour.the service department just rotated and balanced my tires.i had this done a month earlier and it did not solve the problem.the vehicle still shimmies badly at 40 mph. *nlm
There is a sulfur smell emitting from the exhaust. This is apparent while driving with the windows open or closed with the heat/ac on. After waiting six weeks for the backordered converter to arrive, it was installed and the pcm was reprogrammed with the latest calibration update. It is my understanding that there are no additional repairs that would apply to my concern. I, along with my family, have been tolerating this odor concern since taking delivery of the vehicle. We are worried about possible toxic fumes that are being inhaled in the passenger compartment. I am very uncomfortable transportingmy family in this vehicle.
There is a sulphur smell coming intocar while driving. Fumes are overwhelming, causingdizziness/ naseua, etc. On this particular car, the dealer tried 3 times to repair. None of the fixes worked. Car still has sulphur smell.
The catalytic converter is not functioning properly and is producing a strong "rotten egg" smell.i am worried about the toxicity and general safety of the fumes being produced, not to mention the nauseating effect the fumes have.the local dealership says that the ford field service engineer does not have a fix and that this is a major problem with the ford explorer.the local dealer also states that they are beginning to receive complaints from crown victoria owners.i plan to return the vehicle to the manufacturer using mississippi's "lemon law."
There is ford tsb 02m01 and ntsb 10007207 for replacement of the egr sensor on 2002 ford explorers.the explorer needed that sensor replaced,but the warranty claim was denied although my vehicle fell within age and mileage guidlines.i would like ford to compensate me for the cost of the repair.
My 2002 ford explorer had a failed tube mounted "differential pressue feedback from egr" (dpfe) sensor after 30k miles.ford created a technical service bulletin (tsb) regarding this know issue affecting several 2000-2003 ford models including the 2002 explorer (see ford tsb 04-11-1may 25, 2004 ). However, when ford turned this issue of the faulty dpfe sensor into a recall, or "field service action" (fsa) as they call it, they did not include the 2002 ford explorer in the dpfe recall.all vehicles included in fsa 02m01 were given an extended 2yr/24k mile warranty on the dpfe sensor.the 2002 explorer was not included in this extended warranty despite the fact that the 2002 explorer was included in the original tsbon this issue and the fact that the 2002 explorer was know to use the same tube mounted differential pressure sensor as all the vehicles included in the recall.see fsa 02m01
2002 ford explorer 4.6 v8, approx. 78000 miles.while driving my spark plug (unknown number - second in on drivers side), blew out.was able to replace it.no more then 30 minutes of driving same plug was spit out again.this time unable to replace it.
The contact owns a 2002 ford explorer. The vehicle was leaking coolant due to a failure within the intake manifold gasket which was cracked and corroded. The exhaust system was also faulty due to the gasket problem. The dealer informed the contact that there was a class action suit for the intake manifold. The vin was unavailable at the time of the complaint. The current and failure mileages were 74,225.
The contact owns a 2002 ford explorer.the contact stated that there was a coolant leak in the intake manifold.there is an extended coverage program that was initiated in class action lawsuit number 05n04.the contact is currently experiencing the same failure mentioned within the lawsuit.ford stated that the vin was not included in the recall and the repair would cost $800.the vehicle has not been repaired.the current and failure mileages were 103,000.updated 03/05/08.*lj
Have engine problem warranty will not cover becausedealer put back odometer.
The smell of mold is coming out of the a/c.all the dealership did was deodorize the vents.the musty odor persists.i have read that others have the same problem with their 2002 ford explorers.*la
I purchased my 2002 ford explorer in august 2002.i have been having transmission slippage gear problems since 2003.while driving my 2002 ford explorer my transmission will slip without prior warning and just immediately stop accelerating and often completely shuts down.i have had this happen to me since 2003 and have brought it back into the dealer more than three times.two times they said nothing was found.in march 2004 they finally acknowledged that something was wrong, did a quick flush to the transmission replaced the torque and sent me back out with the problem still occurring.on 10/16/09 now the o/d off light began to blink and once again i brought it back in and now they say i need a new transmission.my vehicle only has 45,000 miles and they are trying to say that this problem is not a safety or manufactures defect!!are you kidding me?i have never driven off road, and with such low mileage, how could this not be a defect.i have luckily avoided several accidents when my vehicle suddenly slips gears, stops accelerating and i have to immediately throw on my hazards, and try to pull off the road immediately!!i researched online and found that nearly 800 others are having the same sort of transmission related problems and have posted them on auto beef.i really need someone to help me and look out for the honest, americans who have brought an amercian car and are being lied to and treated with no customer service or respect.this is exactly why americans are buying foreign made cars!!please help us and recall the transmission, and have the correct people held accountable...the maker, not the buyer.
Major transmission problems at 106k miles on my ford explorer xlt 4.0l. This was not due to poor maintenance or up keep! shifting into neutral going 75 miles an hr down the freeway, shifting out of place, rough, scary shifts, shimming from the transmission jumping allover the place is just the beginning. After 5 trips to the mechanic, first i did wires, then plugs, then updated computer, full tranny flush and finally had to rebuilt the transmission due to the solenoids in the transmission being defective and faultyper a ford service manager in owatonna, mn. The service manager informed me that ford was looking at making it a recall,but it wasn't the top of their priority list and maybe they would eventually get to it! he has seen many of these trucks in the shop with their "busy" transmissions, and the same issues! this was the issue all along..after all of the service appts, and money spent nothing was resolved, until the transmission was rebuilt! $4k later just for the tranny repair! for their faulty defective transmission solenoids! as if the truck didn't already cost enough! and the troubleshooting "bandaids" (which between the tranny, diagnostics, labor etc total well over $5500!!) i contacted ford after directed to due so my (their) technician and employee of 25 yrs. I read all the posts of duplicate complaints (i see there are several other consumers in my situation!), to inform them of the money i've lost, time incurred into this headache, and all the days i went without a vehicle for my family that i had nothing to do with it was their equipment! that it was their fault! curious aboutwhat their compensation was, if any,going to be. Or what they planned on doing about it!and after several service appt, $5500 loss and numerous complaints that ford is aware of the rep stated basically said oh well! its ur problem not ours!!! lol!
Vehicle runs at idle for approximately 20 with ac on either auto or recycled air.the external temperature starts to count down to 50 degrees and stays there until vehicle is traveling again.this causes the auto temp to adjust.
I was traveling to mt. Washington, ky. From lorain, ohio, ( approx. 330 miles). We stopped at the rest are at the halfway mark, between washington ch, oh. & jeffersonvlle, oh. When we came back out, started the car, & it wouldn't go into reverse. Pushed it out of the parking spot & it wouldn't go in drive either. About30 miles before, it made some clunking noises & it felt like we had a flat tire. I took it out of cruise control & it drove normally until the rest area. I had to have it towed to washington courthouse & then back home on monday, nov., 29th, (at my own expense).approximate cost of repair to date was $2969. I had my daughter & 6 yr. Old great granddaughter with me & i feel this could have possibly ended with disastrous results. Ford has known about these faulty transmissions probably from day 1. I'm not trying to just blast ford,happen to be an employee. I feel they need to man up & take care of this problem before it leads to serious consequences.
The automatic gear shift broke.could not change gears.electric windows stopped working both driver and passenger.air conditioner broke - air conditioner clutch make rubbing noise when engaged.
The consumer stated the home fire hazard created by faulty design of non ul approved personal snow plow use for suv manufactured by western products. Snow plow electric motor was unfused and overheated not responding to the comman controller shorting out and causing a serious expensive fire.
I would like to make a complaint regarding the ford window regulator. I know that the f150 i believe has had the same complaints. However, i currently own a 2002 ford explorer. Both window regulators have broke on my vehicle a week apart. I believe that since so many people are having a problem with their ford vehicle window regulators that this should be a recall. I know that after a certain year ford had changed the way power windows worked. Well, now the window cable on both back windows has snaped. I would like to contact ford to make a complaint and to suggest a recall for the window regulators on the 2002 ford explorers. Thank you.
Water and melting snow leak into the vehicle onto the dome lights, garage door opener, and sunroof switch and motor due to the sunroof drain hoses becoming clogged or developing holes in them. Water coming in contact with these items can short them out or start a fire.*ln
Blend door in all ford explorers causes no heat, icy foggy windshields!!!!
Parked on hill or flat ground it happen before,but the gear shift gets stuck. You can turn the steering wheel right,left to get it to unlock but it want, no locked brakes.but i kept on trying to get my truck in gear to point of doing dangers things as of sticking one foot out of the door and rocking it back and forth.to get the lock to brake but that did not work then i tried again and the gear shift broke a aluminum part on the inside broke and i have saw three more like this and some more reports of this and nothing has been said or done about this,that i am not the only one.
Horrible whining noise coming from rear differential ofmy 2002 ford explorer limited edition. Replaced twice already and now it's whining louder and louder everyday. I refuse to pay for the same repair a 3rd time. I have read many complaints on the web about this problem, along with many other similar complaints. Other popular defects for the new ford explorer are cracked rear coil over springs, along with transmission and a/c problems, etc, etc. How many more complaints is it going to take before ford stands up to their design flaws...????
While driving down the road the air conditioner quit working. I heard the coolant and compressor still working, but no fan blower on levels 1,2 and 3 level 4 still worked luckily. I also have a howling sound coming from the rear end under light acceleration and hard shifting when accelerating and letting off of the gas during a shift. The air conditioner was caused by a faulty resistor, the rest has yet to be determined. I notice a number of complaints on this site for the same symptoms, a recall should be issued.
Consumer states of having problems with the air conditioner. Dealer was contacted.mr
Consumer stated that every time he cuts on the air condition, it blows out a bad smell. Ph
I brought truck on 02/27/2004. The salesman at bill heard chevrolet made me sign some papers. In two weeks i had to go back to sign some more papers because they said they had made a mistake. They told me that i would finish paying for the car in three years the cost was supposedly $24,000. In two weeks after that i started having transmission problems. I told the dealership but they didn't want to fixed the problem so i had to pay out of my own money to fix the problem. After that they put an insurance on the truck which brought my payment to $518.00. My air conditioner didn't function since i brought it. My car has no direction at all. Also, when i run the truck more than 65 mph it just starts shaking. In three months after i brought the car i read the papers and realize that the truck did not cost 24,000 like they had told me it actually cost 37,000.
13jan03-rear windshield washer inoperative reinstall rear washer hoses.5nov03-clicking noise from rear a/c; replace motor assembly temperature blend.5nov03&13nov03-l/r power mirrors inop; fuse blows; replaced mirror rear view outside sail mount13nov03-fuel guage inop read 1/2 tank but tank was full; 20nov03-instrument cluster fuel gauge inop; 24nov03-removed and replaced instrument cluster; 18mar04-fuel guage inop & l/r power mirrors inop, fuse blows; could not duplicate problem at this time about fuel guage; tested bce for short, traced to mirror switch, replaced switch and blown fuse; 20 july 04-l/r power mirrors inop; replaced fuse; 20 july 04 - rear winshield washer inop; access washer hose and reconnect; 20 july 04- air conditioner not cooling properly; replaced blower motor for poor operation; motor assembly-heater-a/c blower replaced. 20 july 04 - mechanics broke the drivers door switch cover- 23 july 04 -reordered door panel and replaced drivers door switch cover.
We own a 2002 ford explorer that we purchased used with 40,000 miles on it. Since purchase we have had 3 power window motors go bad, both rear bearings replaced, the back door panel is cracked, the a/c doesn't work, and now it looks as if the transmission is going bad.if so many people with this vehicle have all the same problems how can there be no recall?
On my 2002 ford explorer suv i have had to replace 3 of the 4 wheel bearings and hub assemblies(approx $250 each), with the 4th not far behind.i have also had to replace the 4-wheel drive module(approx $400-$500).i have had problems with the rear window motors going bad and having to replace these too.the air conditioning unit has stopped working.the passenger air bag dummy light has come on for no reason.the seat belt warning chime often comes on and will not go off, even though you have buckled your seat belt.you have to slam the buckle into place for it to go off and sometimes this does not work either.the transmission is now making a lovely clunking sound when shifting from park to drive and when you try to put it back into park, it does not want to.you have to put it up to park as far as it will go then go back to neutral and then into park from there.we have replaced the emergency brake shoes on both sides because they were completely worn off even though we do not use the e-brakes.these problems are just piling up one after another.i went to an internet site that has complaints about vehicles and found that there are hundreds of others with the same problems on their 2002 ford explorers of all kinds (xl, eddie bauer, special edition, etc.).why hasn't ford done any recalls for these problems?does it require multiple injuries or even death for them to take responsibility???
Dt*: the contact stated while driving 55 mph, a burning odor was smelled coming from the a/c vents in the rear of the vehicle.when the vehicle was stopped, the rear vent was hot to the touch and a burning odor was evident.the service dealer and manufacturer had not been notified.updated 10/30/2006 -
Bought 2002 explorer in 2003 with 12,000 miles.servicng dealer replaced transmission and torque converter under warranty @ 32,000 miles after o/d light started flashing. Now needs another transmission @ 54,000 miles.car has always been serviced, driven lightly, never towed, never abused.dealer will not pay or help out one bit.ford knows 2002 explorers have defective transmissions and rear ends, is ignoring problem, leaving consumer to absorb cost!have also had to replace timing chain tensioner, rear windshield wiper assembly, air conditioning unit under warranty. Front and rear wheel bearings needed replacing- out of warranty. Rear end is making classic "humming" sound that ford is also ignoring-pinion gears.
2002 ford explorer experiencing problems with the 4wd, the over drive light illuminates on the dashboard and the vehicle is giving off a rotten egg smell. *mr there were front end problems.the 4wd module wasn't working.the driveshaft and both front wheel bearings were replaced.the rotors were out of round. The service engine light illuminated along with the over drive light.the transmission experienced the same problem on two occasions and possibly a third time.a large puddle of transmission was found under the vehicle.the torque converter was noisy.the acceleration pedal would pull back.when the vehicle was accelerated, it would whine.the left rear wheel bearing was gone and caused damage to the axle, brakes and the tire was barely holding on.the error code for the service engine soon light was due to the solenoid which had been changed before.the a/c was inoperative. *sc
2002 ford explorer rear differential clutchpart failure.consumer wants assistance from ford to coverthe repairs. *nj the consumer stated numerous parts failed on the vehicle. Those failures included: the differential compass, hvac blower motor, one of the rear window lift motors and one of the seals on the rear differential failed.
Oh where do i begin. I have 90,000 miles on my suv. My radio goes off and on randomly. Door ajar is on randomly. When shifting from park to drive, it sticks and i have to tap it to go into drive. Rear wheel bearing had to be replaced. O/d light came on and flashing. One time i thought it was in park and when getting out of my car, it began toroll after taking my foot of the brake. I see these seem to be problems for several ford explorer owners. Please please please get this across to ford that these need to be recalled, if not i will not be a ford owner ever again and tell everyone i know not to buy a ford!what is going to take, a death or injury?? take responsibility ford!hope this never happens to you but then again, you probably don't even drive a ford.
Dt:the contact stated the instrument panel cluster was no longer working. The service dealer did not state why the panel was no longer working. The electrical components failed,such as the radio, blowers, windows, airbags, and all of the safety equipment.the dealer stated it was a common problem within this type of vehicle. The part to repair was no longer available.the consumercontacted the manufacturer; they referred him to the dealer to find an aftermarket product to repair the problem.
While driving the vehicle at 15mph the spare tire cable split and the tire collapse, dealer has been notified.nlm
The roof rack (which was factory equipment) separated from the roof of the vehicle.the consumer felt that the rack was liable to come off and cause damage to motorist driving behind his vehicle.also the abs light illuminated intermittently and stayed on.the consumer had the abs problem repaired several times already.the manufacturers was aware of the problem.
The roof rack (which was factory equipment) separated from the roof of the vehicle.the consumer felt that the rack was liable to come off and cause damage to motorist driving behind his vehicle.also the abs light illuminated on intermittently and stayed on.the consumer had the abs problem repaired several times already.the manufacturers was aware of the problem.
The contact owns a 2002 ford explorer.the contact stated that sporadically, the brake lights would not illuminate when the brake was depressed.the dealer did not offer any assistance since the vehicle was no longer under warranty.the manufacturer was aware of the failure.no repairs were performed.the current mileage was 111,000.the approximate failure mileage was 95,000.
The contact owns a 2002 ford explorer. The contact stated that the rear tail lights and both turn signals stopped illuminating. The vehicle was taken to an independent mechanic, who inspected the lights and stated that the wires were corroded and needed to be repaired. The mechanic performed the repairs. The failure recurred approximately three weeks later. The manufacturer was notified, and offered assistance. The failure mileage was 111,000.
The door locks lock and unlock all by themselves dozens of times in a row while i am driving. With this the dome light flashes off and on and the door ajar light flashes and the interior chime goes off constantly. All of this happens at the same time. This is a huge and common issue with thousands of forum posts by other owners who have spend countless $$ at mechanic's to no avail. This can cause wrecks at night it is very distracting. Especially the dome light. Why is ford ignoring this obvious safety design flaw? liability is yours .. There are too many complaints of this same problem for you to claim you are not aware. If someone gets car jacked while locks are freaking out you might get sued. It happens the most if someone is in passenger front seat.
Brake light switch inoperative (stays stuck on).
The car always feels like is about to jump off the road or the lane im in whenever i drive over any rough road or pot holes.%ģ
The door locks lock and unlock all by themselves dozens of times in a row while i am driving. With this the dome light flashes off and on and the door ajar light flashes and the interior chime goes off constantly. All of this happens at the same time. This is a huge and common issue with thousands of forum posts by other owners who have spend countless $$ at mechanic's to no avail. This can cause wrecks at night it is very distracting. Especially the dome light.
Makes a rattling noise when a bump is hit driver side seat stop working
Various problems with 2002 ford explorer.*mrthe left signal wire insulation rubbed through the boat trailer.when it shorted out the fuse blewafter it totally melted the insulation off the wires through the tongue of the trailer all the way back to the left signal light. Consume noted this is a safety concern, had this been a camper a fire would've resulted.*ph
I can not drive with all the alarms and locks and overhead light going off and on the whole time i'm driving. It is torture, loud and scary!!!
First of all i have a humming sound coming from the rear of the vehicle i notice it most when we are traveling on the hwy at at least 55 mph or more.in oct. My brake light came on for no reason and now in feb. My air bag light came on for no apparent reason.
Repeat failure of brake light switch,cruise control won't disengage when brake pedal depressed ,an unsafe situation.also intermittent inability to shift out of park and brake lights not operating.
The break lights on my car get stuck on, i have had it happen to me three times, i have taken it to the dealer when i was in pensacola and had to pay to have it fixed...it seems to be the sensor attached to the break pedal.
Dt*: the contact stated the brake light switch had malfunctioned.the original switch was no longer available.updated 12/28/06.
Brake light switch fails to activate until moderate brake pedal foot pressure is applied; resulting in delayed/inadequate brake light activation and difficulty disengaging gear selector from park.also, speed control will not turn off until pressing hard enough to engage secondary/backup disconnect on speed control.initial application of brake will result in vehicle attempting to maintain speed, incurring increased throttle application and auto transmission down shifting.removal and observation of the switch action appears to show the mechanical interface between plunger and contacts results in contacts opening wider in the initial travel of the switch before actually closing, resulting in delayed closing of the switch.
2002 ford explorer caught fire. Consumer stated that the vehicle caught fire while his mother was visiting his sister in a different state. No attempt was made to repair her vehicle and rental cost them $600.00 out of pocket.prior to the fire, the consumer asked the mechanic to inspect the vehicle, because warning lights were coming on and going off intermittently.the consumer had a list of documentation relating to electrical issues. The vehicle had to get a jump several times, the vehicle would hesitate when first starting up. The brake lights were stuck, the dealer replaced the brake pedal switch. The cruise control was inoperable so the dealer replaced the brake light switch.the alternator and wheel bearings were replaced.
While driving at highway speeds headlights went out. Dealer has replaced head lamp control and head lamp relay. Please provide further information.
While driving, headlights tend to be dim, making it difficult to view front ofvehicle, mechanic has adjusted headlights twice; however, headlights tend to set back in dim mode.
Every time it rains water leaks through the rear tail light on the top rear of the vehicle. On some occasions, the bulbs short out. Vehicle is out of warranty at 72,000 miles. Water always pools in the rear area.
I have a 2002 ford explorer, original plugs in it from dealer. Today i had a plug ejected fromthe engine resting on top of the head. Luckily i know about cars and had vehicle towed to repair shop. Incident is common in fords and could lead to possible injury, since ejected plug could lead up to excessive gasoline vapors which could be ignited by loose plug causing fire.
The fuel gauge, most of the time, does not work.
2002 explorer has problems picking up speed and over use of gas.the consumer also had problems with the transmission, gear adjustment, difficult high altitude driving even after gear change, air suction into the engine and transmission, accelerator and ses light illuminated.the vehicle was taken to the dealer but they refused to provide any assistance.updated 07/06/06.
Fuel pump failed while driving into my driveway with only 11,000 miles onthe car. Cost $ 950.00 to replace the pump at dealer. This could be dangerousif it occurred while driving on freeway. A few weeks earlier i noticed a one time occurrencewhen the car didn't want to accelerate while driving at approx. 55 mph but problem corrected itself.
Explorer gas will not pump. Clicks every few seconds .
I noticed one day that my gas gauge showed empty when i knew i had gas, the next time i started the engine my gas gauge worked.from that day it works sometimes and sometimes it doesn't.i am afraid that it will give out completely one day and can't afford to fix it.i have read many complaints about this problem and wonder why there is not a recall as i feel ford should take responsibility here as it is clearly a defect.
September 2002: fuel injector for #3 cylinder failed, causing gasoline to be sprayed over engine.discovered in driveway during vehicle warm-up.no indication of problem except for smell.october 2003:fuel injector for #3 cylinder failed, causing gasoline to be sprayed over engine.failure occured at some point during driving.discovered only due to fuel smell.no other indication.dealer fixed both times.concerned about occupant safety -appears as though fire could easily ignite, and lead to serious injury or death.no warning that system has failed.
Vehicle experiences periods of stalling at low speeds. Applying brakes there is a loss of brakes and steering. No prior warning before stalling. Existing problem 5 times, taken into the delaer. Dealer replaced fuel pump, main control valve body, transmission oil pan, idle air control valve and programmed pcm.vibration like anti-lock brake system is kicking in.dealer could not duplicate.overdrive comes in and out at odd speeds.no problem found.
My fuel tank light keeps coming on, stating that i need to check my cap. When i check the cap it is on tight and have no idea why the light comes on.. It's not on all the time...
2002 ford explorer at 15000 miles; bought truck used from my brother. He never drove it because he had a company car. Fuel pump went out while driving it home, door ajar light never went out, check engine light came on(should have taken it right back to my brother).$650.00 to replace fuel pump, $100.00 to fix door ajar light(fixed myself), $600.00 to fix check engine light and that problem was different depending on which place checked the error codes. Now the fuel gage is going all over the place and very poor mpg. Was told the sending unit is probable cause. Now this 2002 explorer still under 20,000 miles. What next!!
After a short drive to and from the gas station i noticed a strong fuel smell from our 2002 ford explorer. Noticed wet spot on the diveway the following day. A short 6 drive consumed nearly a quarter tank of gas.no action has been taken as of yet. Have not driven the car since. Are any other reports of such failures? is it safe to drive the car?
The contact owns a 2002 ford explorer. While driving at approximately 45 mph, the fuel gauge reading began to fluctuate erratically . The vehicle was taken to the dealer for diagnostics. The technicians stated sugar was found in the fuel system. The technicians replaced the fuel pump,cleaned the fuel tank, and replaced the fuel filter. After the repairs, the fuel gauge continued to read empty constantly. The vehicle was not repaired. The approximate failure mileage was 74,000. Updated 09/20/2011 *ln
It has become increasing more difficult to fuel the vehicle. The pump clicks as if the tank is full as soon as the fueling begins and take a long time to fill the tank as you have to continually push the trigger on the gas pump because it keeps shutting as if the tank is full.
Fueling system/fuel pump failure. This is my second 2002 ford explorer and i'm having the same issue. The first explorer i had i replaced the fuel pump and continued to have the same. Now the current 2002 explorer i have now is experience the same exact issue. I'm just amazed at how many complaints there are about this problem from other buyers and it still isn't considered a recall. Very frustrated!
Came home to find stoing gasoline fumes and a stream of gas leaking on the driveway from under the explorer. Climbed underneath it to find a hose leaking.
The consumer stated the gasoline fumes entered the vehicle after filling the vehicle with gasoline.this problem occurred intermittently.the manufacturer and dealer were contacted.*sc
Fuel system has a leak that results in fuel spills,allowing fumes to enterpassenger's compartment.dealership cannot fix problem.
The fuel system on my ford explorer went out completely at 40,000 miles.also, the black panels between the windows are faded and peeling.
1) 2002 ford explorer will crank but not start when weather is hot (2) many times at home when weather is hot. Consequences: unable to use car for a month. (3) ford dealer ($250) changed fuel idle box. Did not correct problem.(4)ford now wants to change fuel pump for $1000.00mileage is 12000 ..
Even with a full tank of gas the gas gauge will go to "0" and the "check gauge" light comes on because the sender assembly unit of the gas gauge does not work. There had been another 2002 explorer brought in for the same problem that morning. The part is not available and is on back order. The part cost $76.79 but the labor will be $270! this is a lot of money for us to pay due to an fords engineering problem. Are many other 2002 explorers experiencing the same problems?many times, because the fuel sending unit is corrupted, it will put too much fuel in injectors, which has caused my car to "bog down" especially dangerous at intersections and at hwy entrance ramps.
When making a sudden stop or from a stop position vehicle would momentarily hesitate before jerking into gear when applying accelerator pedal. Vehicle has been to dealer on three occasions, and was unable to locate cause of problem.when making a sudden stop the truck will not accelerate.it will just make a grinding noise.consumer has to put vehicle in park and restart.vehicle runs rough and changes gears while driving, consumer would like ford to either fix the problem correctly, repurchase or replace the vehicle.*jg
Ford explorer caught fire while driving.the consumer has a report which stated the fire was caused by a gas leak.
The contact owns a 2002 ford explorer.the contact noticed fuel leaking from a hose after refilling the vehicle with fuel.she drove the vehicle to a local repair shop and the mechanic stated that the assembly line connected to the fuel tank was defective.the manufacturer stated that there were no recalls.the dealer advised her to bring in the vehicle to be serviced.the vehicle has not been repaired.the current mileage was 113,000 and failure mileage was 112,085.
Accelerator pedal was hard to press, rpm remained high 3000 - 4000.eventually the car would not stop, accelerator was stuck - go was going 70 mph. Had to strut of enginemechanic replace accelerator cable - noted cable was kinked and frayed - very dangerous and that i should report it.
Fuel fumeswere getting into the vehicle while driving. Vehicle been to dealer on four occasions, but problem was reoccurring. Feel free to provide any further information.
Fuel indicator reads incorrectly. The part was repaired once.however, the problem still exists.
Drivers side saftey belt has broken too, air vent has broken too, sunroof design problem too, fuel pump failed at 14000 mi too
This 2002 ford explorer eddie bauer abruptly stops while driving at any speed without any notice or indication that the ignition will fail to keep the car running. This car has been to two ford dealerships and one reputable and establishedindependent automotive repair shop. This car was at a toyota dealership for almost 30 days and this car was returned to me with this potentially fatal defectstill undiagnosed. None of the aforementioned dealerships could determine the true underlying problem. At the toyota dealership a brand new starter was installed because of a no start condition showing no power to the starter and blown fuses for the injectors, fuel pump, and the computer. The same defect showed itself one day later after traveling over 70 miles with no sign of failure.
Fuel pump failed while driving into my driveway with only 11,000 miles onthe car. Cost $ 950.00 to replace the pump at dealer. This could be dangerousif it occurred while driving on freeway. A few weeks earlier i noticed a one time occurrencewhen the car didn't want to accelerate while driving at approx. 55 mph but problem corrected itself.
2002 ford explorer- a nightmare of problems that keep getting worse.it has 56k miles on it and i am about to replace the transmission.fuel pump , 2 rear springs, 2 wheel bearings and the drivers side window motor have already been replaced.neither of the 2 rear windows roll down and the back hatch lift replace on recall is broken yet again.this is the biggest hunk of junk on 4 wheels.ford needs to do something.thank god i didn't buy it new because that really would have been a rip off.
1) 2002 ford explorer will crank but not start when weather is hot (2) many times at home when weather is hot. Consequences: unable to use car for a month. (3) ford dealer ($250) changed fuel idle box. Did not correct problem.(4)ford now wants to change fuel pump for $1000.00mileage is 12000 ..
2002 ford explorer fuel filter replacement fire hazard. Fuel line retaining clips (50 cent part) are only available from ford in a $200 fuel line assembly. Not using these clips causes to much slack in the fuel line to filter connection. Their intent to rope the consumer into a $200 purchase may cause alternate, read:unsafe solutions by the customer. The feeling is that ford is extremely negligent in not making these 'locking r-clips' available separately at the dealership parts counter, or in the aftermarket for the replacement of a regular maintenance item. (fuel filter). Ford has been contacted twice regarding this oversight on their part and refuse to offer the clips by themselves.
While driving approximately for two hours.the driver stopped at a toll booth.suddenly white smoke started emitting from under thehood followed black smoke.the vehicle caught fire within seconds and was a total lost.the fire department says the gas line may have melted the manifold.please describe any further information.
At 74000 miles our transmission went out completely while we were on vacation! the dealership where we bought the vehicle, said that "we were the only one's who have had this problem" (yeah right!) it cost us $6000 out of our pocket to fix. At 86000 miles the rear window cracked right below the window. Ford and the dealership refuses to fix it. Again, stayton ford told us that,"we were the only people who have had this particular issue."at around 85000, 95000 and 105000 miles, the rear seals leaked. We were promised each time that they would last "for at least 50000 miles." we were always a few miles away from getting them replaced for free since they're limited warranty is only good for 10000 miles.at 111000 miles the electrical system went "haywire." even when all of the door and hatch are closed, the dome light continues to go on and off (making it hard to drive at night) because it senses that a "door is a jar." sometimes, the key pad that's located on the drivers side window sets off the alarm when we push the first number on the key.totally unreliable vehicle that i'm afraid to drive!
Dt*: the contact stated there was a smell of gasoline in and around the vehicle.the smell became progressively worse, and the fuel mileage decreased over time.the vehicle was taken to a private repair shop, where the mechanic determined there was a leak in the fuel line above the tank.the parts were ordered, and the manufacturer was notified.updated 11/30/06.
Consumer stated that while driving the fuel sending unit is not working properly and the vehicle will run out without warning. Dealer notified ts
Dt*: the contact stated the vehicle has intermittently stalled possibly due to outdoor heat.the vehiclestalled or would not start on nine different occasions.the vehicle was taken to the service dealer after each incident where the inertia switch, the fuel pump and the pcm module were changed.this problemoccurred eight times while the vehicle stopped, while it was started, at an intersection, and once with the vehicle in motion at 35 mph.the contact also stated the gas storage tank had developed a holeand was leaking gas.
Gas guage will drop to empty and the digital readout will say that there are 0 miles to empty even though i have a quarter of a tank left. If i wait a little nit it will slowly go back up to where it belongs. I called dealer and they said they know nothing of this default and don;t know how to fix it.
Consumer stated that while making a left turnhe heard a loud humming noise and had difficulty turning vehicle.the vehicle was taken to the dealer and the technician indicated that the power steering rod failed.this problem occurred in july.in august the consumer made a turn and the vehicle shut off in the middle of an intersection which caused the steering wheel to lock up.the vehicle was taken to the dealer who indicated that the fuel tank needed to be replaced.the glass in the rear hatch rattled.the vehicle was purchased new and the consumer believes it should not be experiencing these types of problems. *nlm
2002 ford explorer xlt. I can not put gas on it because it overflows rapidly and throws the gas out of the tank. I was told that it was a common problem with the tank breader and it would cost around $ 600.00 to fix it. It is a safety issue because the gas comes right back at you and can cause a major fire. Ford should voluntary fix this defective problem at no charge.
The contact owns a 2002 ford explorer.the contact stated that every time gasoline is pumped into the vehicle, fuel would spew out and splash onto the contact.the dealer stated that the repairs would cost $1,000, even though there was a recall for the 2002 ford expedition.the contact feels that the manufacturer should be responsible for the repairs.the current mileage was 70,000 and failure mileage was 50,000.
The contact owns a 2002 ford explorer.the contact stated that the service engine soon and check gas cap indicators illuminated and caused the vehicle to shut off.in addition, the gas tank was very difficult to fill up while placing fuel in the tank.the contact called the manufacturer regarding these issues.he feels that it is a safety hazard for the vehicle to shut off without warning.the vin was unknown.the current and failure mileages were 171,000.
Throttle stuck and car would not slow down, almost caused an accident, put car in neutral but engine kept on racing,searched internet on found that the throttle cable is defective, ford changed design from 12 to 9 wire design, saw alot of posts on internet with similar experiences, can't believe no recall.car accelerated on its own.
I own a 2002 ford explorer 4 door.the rear left window was failing to go down, and when it did it would take time for it to go back up again.my mother purchased a 2003 ford explorer as well and my niece and they too experienced the same problem.i also had problems with my air leaking and was informed that some form of an invisible gas was leaking into my vehicle.i have an infant daughter and was concerned that she was breathing this.
1. Driving approximately 30 minutes on the evening (7:30 pm) of 12-4-04 to a holiday party with just myself and my wife. Upon arriving within seconds of the location an anonoymous dirver stopped our vehicle and made us aware that there was a fire coming from under our vehicle, a 2002 ford explorer xlt. As we jumped out of the vehicle and saw the fire a neighbor watching called the local fire department. Within minutes the fire department arrived and tried to extinguish the fire. Being unsuccesful it took the fire department approximately an hour to stop the fire at which time the vehicle was destroyed. There was nothing to be repaired as the vehicle was destroyed. And there had been no indication that there was anything wrong with the vehicle prior to this incident.
When i tried to remove my key from the ignition, the entire ignition cylinder came out!! my car had to be towed and have a new cylinder installed! a year later, it happened again!!! so i have had to replace my ford ignition cylinder twice and my car only has 60,000 miles on it now---so probably had only about 40,000 miles the first time it happened and 50,000 the second time.also-- now my fuel gauge says empty all the time, even after i just filled it with gas! and it's too expensive to fix! i did get the driver seatbelt fixed, because it didn't tighten, but now it's too hard to pull out and use! lastly, both inside mirror covers have just cracked off when lifting open, and i can't afford to replace both of the entire visors! we have 3 fords and this is the only one that's ever had problems. Dates are spread out so it's too hard to complete that part of the form below.
Accelerator pedal sticks when wide open throttle scenario presents itself in real world application! 2002 ford explorer automatic,tranny, four wheel drive.
13jan03-rear windshield washer inoperative reinstall rear washer hoses.5nov03-clicking noise from rear a/c; replace motor assembly temperature blend.5nov03&13nov03-l/r power mirrors inop; fuse blows; replaced mirror rear view outside sail mount13nov03-fuel guage inop read 1/2 tank but tank was full; 20nov03-instrument cluster fuel gauge inop; 24nov03-removed and replaced instrument cluster; 18mar04-fuel guage inop & l/r power mirrors inop, fuse blows; could not duplicate problem at this time about fuel guage; tested bce for short, traced to mirror switch, replaced switch and blown fuse; 20 july 04-l/r power mirrors inop; replaced fuse; 20 july 04 - rear winshield washer inop; access washer hose and reconnect; 20 july 04- air conditioner not cooling properly; replaced blower motor for poor operation; motor assembly-heater-a/c blower replaced. 20 july 04 - mechanics broke the drivers door switch cover- 23 july 04 -reordered door panel and replaced drivers door switch cover.
When the fuel tank was filled up it registered empty twelve hours later. However,fuel tank read full. Vehicle has ran out of gas on more than one occasion. Consumer drove the vehicle to dealer for inspection, and mechanic determined that fuel sending unit needed to be replaced.
The middle panel under the glass in the back of the car has cracked.i suspect it was due to cold weather.i have since seen other explorers with this problem and notice that there are a lot of complaints online about this. In addition, this past summer my shifter snapped off the barrel.i had 4 kids in the car at the time. Ford responded by telling me that i had 75k miles and no warranty and i didn't typically get my car serviced there so they weren't going to be willing to "work with me" to get it resolved.when i told him i had my 'regular' mechanic look at it he said that the labor rate was probably cheaper with him than at ford. Well - now tell me why i would service my car at a ford dealership? oh yeah...in case i get cracks or shifters fall off and maybe they'll 'work with me' on the price. Big incentive.oh yeah, my fuel gauge doesn't work - another common problem.my previous explorer (about 10 years back) had the same problem .the guy up the street has an explorer (2003) and it doesn't work either.
While filling up at the gas stationthe fuel gauge malfunctioned. The fuel tank registered a full tank, but 12 hours later, a false reading occurred. Consumer took the vehicle to the dealer for inspection, and the mechanic replaced the fuel sending unit due to worn out parts.
As i was driving home from work my fuel gauge went from full to empty and the check gauge light came on then the vehicle died and i lost power steering and the power brakes.
While driving, the gas gauge would read wrong. This would cause the consumer to not know how much fuel was in the vehicle.
Even with a full tank of gas the gas gauge will go to "0" and the "check gauge" light comes on because the sender assembly unit of the gas gauge does not work. When we took our explorer to dub miller ford in rosenberg on nov. 19th, there had been another 2002 explorer brought in for the same problem that morning.the part is not available and is on back order.the part cost $76.79 but the labor will be $270! this is a lot of money for us to pay due to an ford's egineering problem.are many other 2002 explorers experiencing the same problems?thanks! shelley and gale towns.
I bought a used 2002 ford explorer in april of this year at a used car lot.it was a beautiful blue suv in remarkable good condition.i had it four months, and it caught on fire while at a stop sight on my way home from a shopping strip twenty miles from my home.it started smoking and while i was fumbling for my purse to get my cell phone to call for help, it caught fire and bystanders on the thoroughfare pulled me forcefully from the car, and then called the fire department. It was a total loss when the entire hood caught fire and melted.my garage mechanic, who had just seen the car, told me that he could see no reason why it would have caught fire. Can you help me?
The fuel system has a problem with it.when you go to put gas in it the pumps almost immediately shut off.something in the fuel system is telling the pump that the tank is full when it is not.it can take 30 minutes to put 10 gallons in the tank.
We were driving down the highway and we heard a clunk and so we pulled over right away and looked and thought it looked like the rear passenger side was sagging but wasn't sure, we drove home and then realized it was def sagging. I took it to the car lot i bought it at and their going to check it all out to see what's going on.. Just be looking at it the car lot mechanic said looks like suspension issue as if something broke. Also the check engine light came on and we had it checked out a few times and it appears to have o2 sensor issues located on the exhaust which seems to be a issues with alot of ford explorers which makes gas mileage terrible and vehicle stalls out and dies, not to mention the piece of plastic under the rear hatch window that always breaks.
I was driving down the highway i went to make a left hand turn when smoke started coming out of the grill, so i pulled over to check under the hood, smoke started boiling out from under the hood
Ever since i have owned the vehicle i have never been able to continuously pump a full tank of gas. It takes roughly 25 minutes to get a full tank.
The fuel gauge dropped to empty while on a trip left us all stranded in cold!
When braking vehicle accelerates. Could not stop had to put in n and it stalled before hitting a store front and a second time on the way home at a red light.
Check engine light came on went to a auto repair shop and was given oem code p0442 (evaporative emission system).the scent of gas was present. I changed the fuel cap and issue still remains. Gas fuel tank vapor vent check valve is defective and must be replaced.
My ford explorer has had so many ridiculous problems.this one is extremely inconvenient.the car has trouble shifting gears, it spins from 1st to 2nd gear and then i have to let go of the accelerator for it to shift again, it skips 3rd gear altogether and jerks into fourth after pressing and depressing the accelerator a series of times. Once it's in 4th gear, it doesn't go past 50 mph.my mechanic says his monitor detected a faulty solender and the entire pack has to be replaced, but that may not be the only problem. If that doesn't do the trick (even though it needs to be replaced regardless) he will have to open the transmission and possibly rebuild or replace some of the parts.i have encountered hundreds of other 2002 ford explorer owners with the same problem.aside from this, i have a list of other dangerous issues that this car has had and that has endangered my family's and my life numerous times: - gear shift breaking off the steering column as i shifted from reverse to drive in the middle of a busy intersection.- ignition cylinder/switch breaking - possible spontaneous explosion recall related to the cruise control- rear latch breaking and inability to use the rear latch.- electrical system failure- doors not closing properly & draining the battery- faulty alarm system- faulty temperature gauge and radiator- ford not allowing customers to buy just the parts needed for replacement and repair and forcing their customers to purchase entire packages only in order to get the necessary parts at extremely high prices.ford should be incriminated for selling these vehicles knowing full well that they are flooded with life threatening issues to their customers.
The service engine light came on and i was told there might be a transmission problem. After the service the light was off and i was going again. At 107,000 miles the light came back on and back to the service departmant and they said the #5 ring was having problems i could drive it and it would get worse. It was also mentioned this year explorer had many transmission issues. Now they want a minimum of $3,500 to fix the suv and the trade-in is only worth $3,500 dollars. I now have 117,500 miles on it and it shifts hard and goes in reveserves slowly. I have talked to ford to no avail at all. The say sorry but we can't help with fixing it at all. There is no discounted rate for an issue that is well known on the blogs.this seems to be against the fact that ford says they have the bext trucks on the road if they think 117,000 miles is enough to replace the transmission. I do not understand the fact they think it is okay to charge that amount for a known issue on the 2002 - 2004 model explorers. I need help as i can't afford to fix it to trade it in and i don't see putting $3,500 plus into some thing that may only lastone day to maybe a year.
My truck began to shake when i stop at stop signs and lights.the service engine soon light came on and would not go out. I got a code reading, there were many fuel ejection issues. I got a diagnostic test today, and was told it could be the fuel pump. When i put gas in, the gas pump gets stuck inside sometimes. Does not come out smoothly. What is going on?
Brought vehicle in jan 2014. Every since first day brought, had a problem with getting fuel into vehicle without fuel pump clicking as if vehicle is full. This happens at about every fuel station i go to. This is very frustrating.brought plenty of fords, but this is the first one that does this. Before i get a few ounces of fuel into the vehicle it will click and continue doing this as long as im trying to put in fuel. Love vehicle but hate it because of this. I read on others having same problem. Can someone please help us all./ this is definite a recall. [xxx] (retired vet / retired u. S. Postal svc. ).information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While trying to fill the gas tank at the fuel pumps, it takes sometimes up to 20 minutes to completely fill the tank.i can only squeeze the handle on the gas pump hose line slightly yet it keeps shutting off as if the tank is full.i know that it takes nearly 20 gallons to fill my tank yet the nozzle keeps shutting off every 10 - 12 seconds.
Gas guage registres every now and then - 97% of the time it says check guage -and nothing on the fuel guagethen all of a sudden it will work for about 10 min., then it go back to check guage
Fuel gauge off - did not want to start - dealer fixed under warranty , changed fuel pump20 days later took back again , still had trouble start , bad fuel reading - changed pump again,took back45 days later , fuel gauge not working - 3 days later , found bad fuel sender card [board]ordering new board as iwritethis.common problem with these explorer gauges sodiumbuilduponunit due to the crap 10% ethanoladded . All being fixed under warranty , thank god!my daughters 2005 explorerstarting tohavefuel gauge problems also69,000 miles.
I had had this 2018 jeep renegade not even 2.5 months and it needed an oil change and the tires were completely worn out they were every one slick as could get and dangerous. I called the dealer because the tires went bad and i hadn't had the first 50k miles on it yet and they did nothing. Called the tire company they did nothing. So i replaced them and another almost 3 months go by and the tires are completely worn out and slick again. This has repeatedly happened every 2-3 months to where they are so dangerous you either drive 30 mph or get them changed. 3 times i've replaced the tires and and the oil goes so fast. And now i am stuck with this vehicle i don't feel safe in. I shouldn't have to pay these prices for a 30k vehicle that's not worth 10k.
I do not know when the problem originated but i bought this vehicle in april 2016 and gas could not flow into the tank freely without stopping. It had to trickle in slowly. Also, the check fuel cap came on during this issue but when tested, passed as if nothing was wrong. Too many other owners report the same issue on explorer forums for this to be an isolated occurrence. It seems this is faulty design or workmanship and owners should be informed and the vehicles recalled.
The contact owns a 2002 ford explorer. The contact stated while at an independent mechanic for unrelated repairs he was informed that both fuel tank straps were corroded and had to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 116,550.
I bought my 2002 ford explorer used but also have a father-in-law with a ford and he has the same problem. When we bought it the door ajar light was on all the time and the dome light would stay on but as we drove the light would turn off but the light would stay on. Recently last week the light stays on like normal but not the lights goes on and off, it dings constantly, and the doors lock and unlock while going down the road. It is very distractive as well as annoying. We got online to see what other people have done and there were lots of complaints. We tried the wd40 but they say that only works for a day or so.
Two problems, one with transmission and one with instrument lights.1) transmission would delay engaging into drive or reverse when being taken out of park (local dealer said this was "normal") but transmission would also "clunk" and "lurch" when climbing hills.local dealer (vista ford) adjusted with computer on three occasions, and improved the problem, but now there is still the occasional delay before transmission engages and an occasional "bang" (worse than "clunk") along with a violent "jerk" (worse than a "lurch") and this now happens during normal driving on level ground.2) for the entire 300 days i have owned the vehicle the illumination of the "message center" display is so dim during the day that it is amost impossible to read (dealer says this is a known problem with no factory fix).the display is not controlled by the rheostat that adjusts the brightness of the general instrument array so the problem must be with the intensity of the led display itself.
Dashlight illuminates, door chime sounds and automatic door locks engage intermittently while driving.i have taken the car to multiple dealers and have had multiple attempts to rectify yet the issue has yet to be resolved.
The contact owns a 2002 ford explorer. While entering the vehicle, the interior lighting remained illuminated and leaked water into the vehicle. The contact noticed water stains by the visors. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 133,748.
The side curtain airbag spontaneously deployed upon side door closure of a ford explorer.the vehicle was sitting after re-fueling.concurrent with and immediately prior to the deployment of the airbag, the door alarm system was chiming that a door was ajar, and after inspection by a mechanic it was determined that the security/door warning system module has failed.ford was sent the airbag module for inspection, and has yet to provide the results of the module inspection - after a period of more than 5 months.further problems persist with the electronic system.the door ajar alarm continues to sound at random intervals, the interior lights flicker on and off at random intervals, and the door locks repeatedly lock and unlock, all of which cause a distracting potential safety hazard while driving.
Two problems, one with transmission and one with instrument lights.1) transmission would delay engaging into drive or reverse when being taken out of park (local dealer said this was "normal") but transmission would also "clunk" and "lurch" when climbing hills.local dealer (vista ford) adjusted with computer on three occasions, and improved the problem, but now there is still the occasional delay before transmission engages and an occasional "bang" (worse than "clunk") along with a violent "jerk" (worse than a "lurch") and this now happens during normal driving on level ground.2) for the entire 300 days i have owned the vehicle the illumination of the "message center" display is so dim during the day that it is amost impossible to read (dealer says this is a known problem with no factory fix).the display is not controlled by the rheostat that adjusts the brightness of the general instrument array so the problem must be with the intensity of the led display itself.
Door ajar light comes on. Recycled engine checked all doors and again light comes on.or while driving, the doors automatically unlock.the alarm sounds for no reason sometimes. Sometimes the interior lights comes on and stays on usually when i have trouble with the door ajar issues.
I bought a 2002 ford explorer with 19,000 miles on it also thinking what a great deal i have had the truck for 3 years it now has 76,000 miles on it.the check engine light has been coming on and the o/d light will start blinking i tow a boat so i took it to a transmission shop they said it was very common for this to happen with the year of truck that i have. They said the cause was servo piston bore what ever that means they also said that if i don't repair it for $2,400.00 that the lights will continue to come on and the truck will continue to slip.the other weird thing is i'll be driving and i hear a ding you know the sound you have when you leave your keys in the truck but i'm driving my truck when this happens and the door lock will go off like i'm locking the doors. I really love my truck the body is in excellent shape i still owe on my truck so buying something new isn't an option. The sad thing is i tow a boat every weekend and i'm worried that something might happen.
Door ajar light comes on. Recycled engine checked all doors and again light comes on.or while driving, the doors automatically unlock.the alarm sounds for no reason sometimes. Sometimes the interior lights comes on and stays on usually when i have trouble with the door ajar issues.
This requested recall involves a 2002 ford explorer having an automatic transmission.during normal use, the shift lever breaks off at a cast rotating cylinder that transmits the torque from the gear shifter to push and pull the cable that puts the vehicle in park, drive, neutral, and reverse.the vehicle also had a tendency to jump out of park even before the part broke which caused the vehicle to roll back and almost pinned me between another vehicle when the vehicle rolled back and crashed into a vehicle parked downhill.this was a near miss accident.ford wants to charge $1500 to replace the entire steering column.we elected to junk the vehicle at this time until another solution can be found.vehicle still drives if you reach your hand and push/pull the transmission cable to shift the automatic transmission into gear.we can send the broke off section of the part if you will return it.on the internet, there are many reports of the same failure for years 2002 through 2005 ford explorers.
For the last couple of years during the coldest part of the winter, the doors on my vehicle refuse to latch.i have tried warming the car up longer, spraying the insides of the door with solution that is supposed to unfrozen windshields and locks (even though there never is ice or water seen) & nothing works.last year, it even refused to latch after letting my daughter off at school, even though it had latched when we left the house a mile earlier.when i turned the corner out of the school parking lot, the door flew open & almost took out a mailbox.ihave called ford regarding this concern, & they say there is nothing they will do since it has 119,000 miles on it & the warranty is over, even though i believe it is a huge safety concern!as it is getting colder here, i am very worried about driving this vehicle, as my daughter and young grandson are using this vehicle at this time.i spoke with someone who actually works at the ford factory & he said this problem is due to the doors not being fitted correctly & in the winter the seal is.
2002 ford explorer door locks will not function properly in freezing weather, doors pop open while driving!
Automatic door lock system.
The side curtain airbag spontaneously deployed upon side door closure of a ford explorer.the vehicle was sitting after re-fueling.concurrent with and immediately prior to the deployment of the airbag, the door alarm system was chiming that a door was ajar, and after inspection by a mechanic it was determined that the security/door warning system module has failed.ford was sent the airbag module for inspection, and has yet to provide the results of the module inspection - after a period of more than 5 months.further problems persist with the electronic system.the door ajar alarm continues to sound at random intervals, the interior lights flicker on and off at random intervals, and the door locks repeatedly lock and unlock, all of which cause a distracting potential safety hazard while driving.
My 2002 explorer is also having the same problems which have been previously noted by other explorer owners.the whining when reaching 50-60 km/hr, which goes away when you take your foot off the gas, the slipping and shuddering of gears and sometimes passing gear never kicks in, the abs light comes on (usually after the truck has warmed up and it doesn't seem to happen when the weather is really cold), the abs is now starting to act up, wherein it randomly activates itself even while on dry pavement and the brakes feel mushy when this happens.now the locks are randomly not working.i would like to share one instance about the passing, shuddering, slipping was when i was traveling on the highway with my kids, i pulled out to pass, and when i stepped on it the truck shuddered so hard, that my daughter, who was coloring a mother' day card, actually scribbled when it shuddered, if that makes any sense. She was po'd at me asking me why did i do that and now her card was ruined.we have had the transmission in for service and were told nothing was wrong.we had the transmission fluid changed and the truck worked fine for about 2 weeks and then back to the same old problems.my husband and i are seriously considering trading this piece of crap vehicle off and we have decided that it will only be imports from now on.ford needs to wake up and start fixing all of these problems or they will be finding themselves bankrupt in no time.i was brought up as a kid in fords; 67 t-bird, ford ltd, 1/2 ton truck, 3/4 ton truck, 78 ford t-bird, ford taurus, my first car being a mercury lynx, then a 93 ford festiva, hubby owned a 93 ford ranger 4x4, 98 windstar, my mom owns a 96 explorer and so on.my friend just got rid of her 2000 explorer which she lovingly named her 'ford exploder'.thanks for listening to my rant and i really hope that with everyone's input that something can be done about this.
Doors will not shut in the freezing cold weather. Went out to the explorer tonight, got in, shut the door and proceeded to drive. I take the highway on ramp and my drivers door flew open. I stopped and tried to shut it and it just bounced open again and again because the latch was frozen. I finally get it to stay closed, drop my passenger off and then the passenger's door wouldn't close either. I drove all the way home holding my passenger's door closed. This truck is the absolute biggest piece of garbage i have ever driven in my life. If you are reading this complaint and have not yet purchased an explorer i strongly urge you to reconsider.
I've been having an issue with my truck saying the door is ajar when it's not. While driving, the inside light will come on and lock/unlock the doors. I noticed it usually happens either while its raining or if it just finished raining. Someone else i know who has the same vehicle (year/make/model) says the same thing happens to his vehicle. I'm wondering if you have heard of this before and if so, what steps do the manufactures take in deciding whether or not a vehicle needs to be recalled for a specific problem? any information you can provide will be greatly appreciated!
My suv was parked in the driveway. I pushed the rear window release button to open the rear window and it exploded. Glass fragments were found up to 12 feet in all directions. The noise it made was loud, like a shot gun had gone off. A professional auto mechanic told me that my rear window regulator must have malfunctioned. Clearly this is a design flaw that ford should rectify and fear for the safety of anyone owning/using this vehicle. I'm currently searching for replacement parts.
2002 ford explorer, o/d light is blinking, check engine soon light stays on continuously.rear end makes noise,abs light stays on.truck shifts hard from reverse to forward.shifts hard and makes cluncking sound from 2nd to 3rd gear and will not go in to over-drive at all.
When attempting to shift from drive to park, the gear shift lever broke from the steering column, making it impossible to change gears. The engine remained running with it in drive. I turned the ignition off & it could not be restarted (ie, ignition/interlock system). The steering wheel wouldn't turn either. The entire steering column (not just small broken piece) had to be replaced (cost=$1372, $897 for parts). As of 7/2/08,61 exactly the same incidents have been reported via complaints filed with nhtsa website. Some vehicles complained about have experienced this part failure twice. These complaints have been filed under the components - steering: column, power train: automatic transmission, power train: automatic transmission: gear position indication (prndl), power train: automatic transmission: lever and linkage: column shift, steering: gear box (other than rack and pinion), steering: gear box: shaft sector, steering: wheel and handle bar, other or unknownthis is an obvious design and/or mfg/material defect & it correlates (in manyother complaints) with another defect - very difficult shifting of gear lever to or from ?park? & ?reverse?. 61 reported incidents of the parts failure are significant, but there are obviously far more than have been reported via nhtsa complaints.the defective gear shift part poses serious safety concerns. If the gear shift lever breaks while the vehicle is on a street or expressway (but stopped momentarily by necessity), the driver would be unable to change gears or push and/or steer it to safety, thereby creating a dangerous traffic situation with a high potential for bodily injury. Nhtsa has more than adequate data to initiate a defect investigation & should immediately require ford to provide a full disclosure of the number of steering columns that it has sold as a result of this defect.i have the old steering column (and the broken piece) as well as several pictures of them.
2002 ford explorer gear shift lever broke off while in drive. The lever is connected to asoft aluminum cylinder thru a u shaped end anda pin. The cylinder sheared at the base of the u as a result leaving no way to shift or get the key out after turning the motor off when ifinally got stopped.repair cost is $1400 for a new steering column plus labor.cannot buy small part that broke separately so explorer is not fixed. A picture of the problem can be seen at this url http://www.explorerforum.com/forums/showthread.php?t=188761&page=4.
The contact owns a 2002 ford explorer.the contact received a recall notice for the vehicle speed control.ever since the vehicle was purchased approximately 1.5 years ago, she has had to tape the rear passenger side door shut to keep it from opening while driving.the failure occurs at speeds of 35 mph or lower.the dealer claimed that they would repair the door at the time of purchase.the recall number was unknown.the failure mileage was 120,000.
Severe cracks in back window housing. Crack is so severe, consideration of window falling out is possible.information panel registers door ajar which consequently flashes internal lights, re-locks doors, sets warning bells to go off. Often, door ajar does not register, but electric locks lock re-lock and lock many times with warning bells going off, interior lights flickering,many times in one instance.all activities happen intermittently, without cause or reason causing severe distraction to driver.theft alarm goes off after vehicle has been locked several hours; for no apparent reason.when unlocked and re-locked, continues to go off intermittently.i believe the rear window housing break is the root of all this activity.
Rear passenger side door will not open from inside vehicle.
Crack developed in area below lift gate glass.now the door ajar light goes on and off, as well as the buzzer.the glass does not shut properly and is inoperable and the area below the glass has completely fallen away.
The front driver side door will not latch when the outside temp is below freezing. I had to warm the truck up for 10 minutes to heat up so the door would close correctly. This is a safety hazard and i think the door latch should be recalled because if the door does not latch correctly someone can be seriously injured.
Door locks freeze at temp. Below 30 deg. F. This occurs on both front doors. This prevents the latch from closing completely. The passenger door has opened when the truck made a rt. Hand turn. This has been an onging issue. The truck was taken in last year for this issue. The door striker was adjuseted,. The dealer will not cover this under warrenty because it is no longer covered.
Rear passenger side door locks work intermittently.doors will not unlock with either the front door lock/unlock buttons or the wireless key.
I have a 2002 ford explorer xls that was purchased new.approximately 1 year after purchase started developing a crack on the panel beneath the rear window.since then, when it is hot, i get a door open warning light.no door is opened, but the doors refuse to lock, and the warning light stays on.i believe water enters the panel beneath the window due to the crack.i had it looked at by dealers for the warning light-they cannot figure it out.
The contact owns a 2002 ford explorer. The contact stated that the door ajar and brake warning indicators illuminated even when the doors were closed. The contact also stated that the vehicle made an abnormal noise. An independent mechanic was notified and diagnosed that the wheel bearings were defective and needed to be replaced. The wheel bearing failure was repaired. The manufacturer was notified of the failures and stated that nhtsa was responsible for all recalls. The contact was transferred to nhtsa. The failure mileage was not provided.
Consumer experiencedproblems with the rear upper windowlocking and unlocking for no reason while driving. Consumer has four children and was scare d something will happen to the children.vehicle was inspected at two different dealership4 times, and could not duplicate or correct the problem.
My family and i went to my family members house and after putting the vehicle in park and unlocking the doors my daughter's door (rear passenger) would not unlock nor open for the inside or outside, by switch nor manually. For my daughter to exit the vehicle she had to climb in the front seat to exit the vehicle, we have a baby that rides in a car seat so she couldn't exit on the driver passenger side. I've discovered that the only way to fix this is take the panel off and take the one screw off that holds the handle mechanism and pull it a few times to finally release the latch. I just read about a ford recall on faulty latches. The only difference in this recall and my latch issue is my latch will not return to an open state. I feel that my issue is related in the same context, and feel that there is a safety issue because if something happen my daughter could not get out of the vehicle.
Each winter since purchasing my 2002 ford explorer there have been days when the door would not latch shut and i was forced to wait for the mechanism to thaw or use one hand to keep the door from flying open as i drove.after thawing out the door would latch and i could continue safely.i always thought that this was a problem isolated to my vehicle though after hearing of the recent recall i am certain this is another in a long list of defects i have experienced.in fact on july 30, 2005 west herr ford of hamburg, ny had to replace both front door lock actuators because the drivers side door would not lock and the passenger side would not open from the outside.i now wonder if the constant freeze / thaw cycle of the water that obviously leaks into the door caused this damage.
Dt*:the contact stated the air bag light intermittently illuminates.the vehicle was seen by a dealer.the service department determined both front seat belts needed to be replaced due to the integrated air bag/seat belt system.the entire front seat belts were replaced accordingly but the air bag light later illuminated.the vehicle was taken back to the dealer.the service department suggested replacing the seat belts again.updated 3/3/2006 - the consumer has also had to replace the rear washer motor, odometer and has had problems with the automatic door locks.
Doorhandles keep braking/drs will not open/ own 2 of same have gone through 5 handles on each truck / ford was no help/ in an emergency the doors could fail to open/ dealer said they're stocking cases of handles toreplace w/same defective parts/ my 3 year old son tried to open the door, andit broke / he could not apply much force.
Drivers side door will not latch or latches poorly during cold weather after opened.door has swung open while being driven.has been to the dealer 4 times with no remedy.dealer has "adjusted door and lubed lock".dealer offered to replace latch and cable but did not think that would fix the problem.
I purchased a 2002 ford explorer this year.i had not owned it for very long when in august 2004 the liftgate malfunfunctioned.i was extremely lucky that i was not injured.i reported the malfucntion both to nhtsa and to ford.ford still has not redesigned the parts for this vehicle and to make matters worse the upper liftgate of my vehicle is now cracked in two.the delay in redesigning the parts and addressing this issue has exacerbated the stress the liftgate of my vehicle was under and allowed the upper liftgate to crack in two.i contacted ford and they said that yes there is a recall on specific parts but expressed that i have to pay for the cracked liftgate.i am furious at this side stepping of the issue by ford.i am an attorney and will seek all legal recourse available to me regarding this.
Car was parked.when my wife was walking to the vehicle, she noticed a large crack down the back door (hatch area) of vehicle which is directly below the glass.take note that if this panel falls off (and could with the crack), it could fall onto another vehicle causing harm or tragedy.if the panel also falls off, the glass is no longer supported which also can result in it falling off onto another vehicle or onto the highway causing an accident.
Nhtsa recall id 01i010000 ford explorer 2002 liftgatedear sir/madam,i would like to report that the ford dealership (joe myers ford in houston, texas) as well as ford as less than helpful in getting this recall taken care of.i am being told that i would have to leave the vehicle there for an entire day, yet i do not have any right to a loaner car. They also would not accept the vehicle on a saturday although they are open until 3 pm.i don't think that i should be responsible for paying a rental car or having to take a vacation day so that ford can repair a defect that is due to faulty manufacturing.rgds,chris rom
- the contact stated that every time the contact was unloading groceries or book bags from the back ofthe2002 ford explorer, the liftgate glass struts became disengaged.once the strutswere disengaged the glass camedown on the contact's head. The failure mileagewas 70,000 and the current mileage was 90,000.
Consumer complained about aliftgate problem. Consumer took the vehicle to dealer,and they applied glue on the liftgate cable. However, because this vehicle was not included in the recall they did not administer any more assistance other than what was done.consumer would have to pay for other repairs.the liftgate brake came loose and caused the shock to come off and resulted in a dent in the vehicle .the glue to dealer put on the cable lasted 4-5 hours .
There is a recall on my 2002 ford explorer concerning the liftgate hinges. I was notified in september that the parts would be in the dealerships in november. They have just arrived in february. In the meantime the applique on my liftgate has cracked. I was told that ford would not pay to have it repaired and that it will cost about $350.00. This is my 3 ford explorer and will probably be the last.all my dealer tells me is that there is nothing they can do. I wrote a letter to ford and they didn't even respond. What kind of customer service is that?
Iwent to my automobile and raised just the window part of my hatch and got some stuff out of my vehicle and i shut the hatch just as i always did and when i shut it i heard a noise and i looked at my vehicle and the metal or fiberglass on the hatch had cracked all the way to the under surface of the hatch.
I have a cracked real panel on tailgate. I understand from other customers that this is a danger because the actual glass can dislodge from the panel and hurt someone.i have 2 small children. 1 stands at a height below that glass level!
There were no events to cause this issue, other than ford's own recall for the rear lift hatch. Once the hatch was repaired, the window took more force to shut and eventually developed stress cracks. I have a vertical crack on the left side with a 1/4 inch gap from the bottom of the glass to the other side of the panel.
Subject: cracked panel below the rear window (tailgate applique)where: 9 degrees temperature in shiloh, illinois (15 miles east of st. Louis). Vehicle type:2002 ford explorer xls 4 door wagon 6 cyl 4.0 sohc 51,101 miles.what:the plastic applique panel below the glass on the liftgate has developed one vertical crack, approx 1/8th" in diameter running the length of the panel (approx 4.5 inches) to the right of the "ford" emblem.background information:after doing some research on the internet i found over 75 owners with the same problems, most in the last 3 months (cold weather).this repair is not covered by ford extended warranty (esp).please visit the website listed below for other customers comments. Http://www.carcomplaints.com/ford/explorer/2002/body_paint/cracked_panel_below_the_rear_window.shtmcost/comments: auffenberg body shop (belleville, il 618-234-0330) repair cost $380.00 if rear window breaks add an additional $1100.00.ford definitely has a quality problem with this cosmetic defect part.after contacting ford prior approval department (800-321-7790 option #3) and customer center (800-392-3673), both offices informed me that this defect is not cover under the esp warranty.action:ford motor company should replace the panel at no charge.i look forward to your reply and a resolution to this problem.a copy of this letter will be forwarded to the consumer affairs, better business bureau, and the national highway traffic safety administration office of defects investigation.
My 2002 ford explorer had it's rear glass fall off when i attempted to open it 2 days ago.i called ford and they sounded surprised.i called them back with the information about the 50,000+ vehicles recalled for this and they remain unimpressed.i'm looking for some help.i called winchester ford, (winchester va) 540 667 4434.any help would be appreciated.thanks very much, ben
I bought a 2002 explorer on may 23,2002.in the past 8 months, the vehicle has been towed in because it woudn't start--acomputer chip was replaced.my a/c made a high pitch squeal and after at least five times of trying to repair the existing a/c clutch, a new one was finally put on.my front end suspension has been fixed.my midlift gate cracked in november and a new one was put on.i have had daily problems with the driver's side seat not fully going into position when i start my truck and this problem has not been fixed as the service dept. That i deal with nevers seems to be able to see the problem.funny how it does it every day for me, though.my blinkers will sometimes stick and stay on without blinking--this also has not been fixed.at the beginning of january,2003, on the way home from a trip, my husband and i noticed that every time we slowed the truck down, there was a blast of air from the upper vents in the vehicle.this happened no matter what setting we had it in (ie. Defrost or floor vents).this past thursday, jan.16, the suspension was repaired and supposedly the heating system was as well.now the air doesn't seem to leak out the top vents, but continuosly comes out of the floor vent, no matter what setting the heat is on.i have a rental vehicle once again, while they keep the vehicle overnight tonight to see if they can hopefully fix this problem.needless to say, we are currently checking into the lemon law for our state!!!
Lift gate causes the body frame to split.
Crack in liftgate that occurred spontaneously when weather became winter--rear wipers were used and crack occurred. Recall was done at this area dealer summer 2005prior to correct liftgate recall.....we inquired about possible over tightening during recall service and it was denied. We have had this car since the summer of 2002 and have had it in cold weather before and up until the recall fix it never cracked. Concerned about glass falling out since the tailgate is cracked from top to bottom. The dealer asserted that it was aknown problem with cracks in liftgate...since we are not under warranty we had to pay $600 to get this fixed. Mileage on the car is only 23000!!!!! it is the safety issue of glass falling out while driving or falling into the car upon my children that concerns me. Many internet websites i have been to discuss other such cracks occurring in the tailgate i don't understand why some dealers are willing to help and others don't. The prices vary too which amazes me.
I have had my vehicle into the ford dealer for the same problem at least 4 times with no success it is still under manufacturer warranty and is a 2002 ford explorer. *nlm
The consumer is experiencing a problem with the emergency brakes. When the vehicle is parked for an extended period of time, the emergency brake creates condensation on the brake and the driver must increase the throttle before the emergency brake will release. The owner contacted the manufacturer and was told "that was the way it was desig ned to function and there is nothing they will do.*sc
At 51,894 we were surprised to find that ourrear wheel bearings and hub assembly had to be replaced this started as a whine and clicking noise total charge to fix approx 750.00 -- according to others on this site this could have caused an accident. At this time we also had a very loose parking brake, but was told by the dealer that it couldn't be tightened until the grooves wore out?
Was driving my 2002 ford exploder, when i excited the vehicle i saw smoke and flames coming from thedriver side rear wheel.i grabbed my son and got him from the vehicle. A passerby came over to help get my son from the vehicle.he informed me that my emergency brake had seized on.i would like to know how this happened when i have not used my emergency brake.fire dept called and vehicle is now sitting in a parking lot. Until i can get the money to repair it.
Purchased 2002 explorer xlt v6 4.0l already transmission slipping solenoid or whatever out.. I have read reports and wonder why this transmission is not recalled? i have it in shop now having to have it rebuilt and everything changed.also right wheel bearings bad, upper and lower ball joints bad, suspension shot. And the records show the previous owners maintained everything well. But also had transmission replaced and had problems at 99,000miles.please doing something for all of us out here.also coolant leak, engine leak, power seat failure, and on.
Problems with this explorer over my ownership include:-rear glass replaced-front brakes replaced-rear wheel bearings have required replacement,-parking brake issues,-new tires, etc.
Rubbing noise heard on rear wheel.found parking brake pads had dis-bonded from brake shoe.safety system that ford motor dealer, chantilly, va indicated it would not replace even though it was a defect.
2002 ford explorer with defective emergency brakes,they premature corrosion causing the pads to fall up leaving someone with out a secondary braking system.from mechanics i have spoke to happens a lot and ford doesn't cover them.i have an explorer and one wheel has only one pad left the other doesn't have any remaining.have not fixed due to the expense repair bill on something that doesn't get used that often.
Both rear spring crumbled.
Problems with the transmission, rear axle and seatbelts.(nar) *mrtransmission problem was found out to be a problem in the rear differential.vehicle was serviced also for parking brake not locking in position.also, consumer encountered a problem with right rear hatch guide for door pin coming apart, and trim on driver's seat bottom was coming loose.in addition, air bag light on dash kept coming on and stayed on.*la
I own a 2002 ford explorer.it has approximately 70,000 miles.i brought it in to have the rear brakes replaced at superior ford in plymouth, minneasota in may of 2005.while the brakes were being replaced, i was informed that the brake pads on the parking brakes had "fallen apart".the adhesive had failed and the asphault pads had fallen off the metal backing and were loose in the drum. I told the service manager that i had rarely used the parking brake.i was told that this frequently happened on explorers and expeditions, particularly when the brakes haven't been used much.it concerns me that a safety feature like an emergency brake could fail after three years without significant use.i would have had no idea that the pads had fallen off the emergency brake if i hadn't brought the vehicle in for regular brake service.the mechanics and ford's customer service people didn't seem to bothered by this.the supervisor told me that parts are only made to last 36,000 miles (the warranty period).the ford people said that they don't take any responsibility for brakes after 12,000 miles.
While parked vehicle rolled backwards without warning.
Broken rear coil springs on 2002 ford explorer xlt, 85000 miles.also need front and rear wheel bearings, seat belt tensioner, emergency brake repair.
2002 ford explorer used for non business driving. No heavy loads or trailers. No off road use. No incidents with objects in road, pot holes, obstacles etc.both rear suspension springs broken. One spring broken in 3 places. Noticed @ 56,500 miles. Springs had been broken for a while(rust on breaks). Didn't notice it until recently broken spring on other side asymptomatic. The only immediate consequences to me were a large repair bill. It could have been a lot worse if i was presented with a need for an emergency maneuver and the faulty suspension caused an accident. I replaced both rear springs and struts. Parts in repair shop trash. Won't last there too long.repair shop reports seeing similar problems with explorer and related ford models. Internet search revealed many people had same problem with no history of abuse reported. Had rear brakes serviced at the same time. Had to replace shoe pads on parking brake because the pads both fell off. Use parking brake infrequently. Repair shop reported seeing this problem previously also.
On my 2002 ford explorer suv i have had to replace 3 of the 4 wheel bearings and hub assemblies(approx $250 each), with the 4th not far behind.i have also had to replace the 4-wheel drive module(approx $400-$500).i have had problems with the rear window motors going bad and having to replace these too.the air conditioning unit has stopped working.the passenger air bag dummy light has come on for no reason.the seat belt warning chime often comes on and will not go off, even though you have buckled your seat belt.you have to slam the buckle into place for it to go off and sometimes this does not work either.the transmission is now making a lovely clunking sound when shifting from park to drive and when you try to put it back into park, it does not want to.you have to put it up to park as far as it will go then go back to neutral and then into park from there.we have replaced the emergency brake shoes on both sides because they were completely worn off even though we do not use the e-brakes.these problems are just piling up one after another.i went to an internet site that has complaints about vehicles and found that there are hundreds of others with the same problems on their 2002 ford explorers of all kinds (xl, eddie bauer, special edition, etc.).why hasn't ford done any recalls for these problems?does it require multiple injuries or even death for them to take responsibility???
2002 ford explorer with broken coil spring, crack under rear window, and transmission slip, broken parking brake shoes in assembly. Same complaints that seem to be common. And same with everyone else, no help from ford.
-the contact stated that while driving 50 mph inthe2002 ford explorer he heard a loud noise coming from the back of thevehicle.the contact took the vehicleto dealerfor a wheel bearing repair when the odometer reached 10,300 miles, and was informed that both the rear spring and the emergency brake cable were fractured.the contact stated that he tried to get a resolution for repairs on the vehicle because it was still under warranty, but the dealership refused to repair the vehicle unless the contact paidfor the repairs.the contactpurchased the vehicle from wentworth motors , and they told the contact that he hadto take the vehicle to a ford dealership for the repairs.the current mileage was 10,600.the rear springs failed. Updated 04/12/07.
Gear shift in my 2002 ford explorer broke off while trying to put my car in gear.ihave been informed by the local dealer that the part is part of the steering column and it would cost approx. $1200.00 to replace. The part that broke is made of aluminum and isonly about 4-5 inches long.this was a danger to me because my driveway is on a slight incline. In addition if the vehicle went into reverse,i could of had cause property damage and how would i put the vehicleback in park?
The rear stabilizer links just broke out of nowhere not even to latest later the front stabilizer links just broke out of nowhere and i have no steering a whole lot of loose control
Noise and fluid leakage in rear diagnosed by local mechanic as failing wheel bearing and differential seal.replaced differential seal and one rear wheel bearing at 57,000 miles. At 69,000 replaced one front wheel bearing because of noise.at 80,000 mechanic reported that both rear springs had corroded at their upper ends and cracked through.both these issues are common on 2002 models based on the number of complaints in the data base.
Transmission died ford would not warrenty.
Went to put car in drive from the park position and the shifter completely broke and was hanging. Also, i was not able to get my key out of the ignition. We were planning to make an out of town trip the following day, however, had to change plans due to this situation. After searching online, i have discovered there has been numerous complaints for this exact defect for the exact type of vehicle. It seems that since there has already been so many same situations, that a recall would have taken place by now. Not has it only been inconvenient, but could also be potentially dangerous!
Transmission not shifting into overdrive have to let gas to make it shift change screen tired to correct problemanother problem fords good idea to put cheap timing chains in the 4.0 v6 engines thank you
"takata recall"i have had to have the transmission rebuilt in my 2002 ford explorer 3 times. The first time in 2008 with 107,262, second time june 2012 with 136671 miles and the 3rd time in september 2015 with 184,086 miles on it. I would say that anytime you have to replace your transmission that many times there is definitely a defect in the transmission of the explorer.
Transmission needs to be rebuilt with only 88000 miles on engine.
Gear shifter broke off while attempting to shift the vehicle in reverse. I am thankful that i was at home in my own driveway and that it did not go into gear. It is stuck in park, but my keys are stuck in the ignition. This seems like it could be a safety hazard if the car were to go into gear, or get stuck in reverse.
Had bought 2002 explorer used, noticed noise from rear end.told rear differential needed to be replaced, cost for used $1500.but possibility that used could have same issues as this is a very common problem with 02-04 explorers.my mechanic does several a month.after visiting numerous web sites and forums on the subject, i have seen that it is a very common problem and there is a very real safety concern as the rear end could seize while driving.i believe the dept of highway safety is wrong in not considering this problem to be a safety issue and i think a recall should be issued based on the very large numbers of vehicles that have the exact same problems.and ford knows about this problem as they have released service bulletins on the subjectthey know the problem exists, but they do not issue a recall because they want the owners to pay the extravagant costs of the repairs.
The o/d light keeps flashing on and off.also the transmission does no longer want to shift gears; and when it does it shifts very hard.
The contact owns a 2002 ford explorer. The contact was driving approximately 5 mph and attempting a left turn when the engine rpms raced excessively. The vehicle was taken to an independent mechanic where they advised her that she needed to replace the transmission. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 54,500.
Merging into heavy traffic on us23 n. In ohio, tried to accelerate just as i always do and the transmission decides it doesnt want to shift, then when it finally did (approx 5000 rpm) it slamed into gear.narrowly avoided being rear-ended.turned vehicle around, tried fluid/filter change with no success.did a search on the net and found thousands upon thousands of the same problem.checked for recall and to my surprise there was none.
Drive train, bucks, grinds, is slipping.makes alot of noise.had the rear end replaced and it did not work, paid $1000.00 or so and did not take care of the problem.
The contact owns a 2002 ford explorer. The contact stated that while driving 70 mph, the over drive warning light illuminated as the vehicle started to skip gears. There was an abnormal increase in engine rpms and the vehicle would not shift into gear. The vehicle was taken to a local mechanic but the vehicle was neither diagnosed nor repaired. The failure and the current mileage was unknown.
Transmission, jerked, stalled and had difficulty shifting while driving on freeway/ highway. Additionally, the o/d (overdrive) light came on and continually flashed prior to the transmission starting to noisily grind with a burning smell.i've had 5 professional diagnosis all stating it's a different transmission problem. A class action lawsuit and ford motor company recall is needed on the transmissions, this is a widespread problem and issue for nearly 20 years.
The contact owns a 2002 ford explorer. While driving at any speed, the gear would not engage when shifted. There were no warning indicators illuminated. The vehicle was taken to a local dealer where it was diagnosed that the transmission band did not connect. The technician recommended that the transmission be replaced or rebuilt. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The contact received notification of nhtsa campaign numbers: 04v442000 (structure) and 09v399000 (vehicle speed control). The failure mileage was approximately 81,000.
I am an owner of a 2002 ford explorer.i have had numerous issues with the transmission.when traveling at highway speeds the transmission will intermittently disengage causing the vehicle to have to be pulled to the side of the road, shift into park, then back to drive.i have consulted with my local ford dealership numerous times on the issue.i have been repeatedly told that this is a known issue with the ford explorer / mercury mountaineer transmission.ford motor company is failing to address this issue as being a safety concern.my mother owns a 2005 mercury mountaineer with the same exact issue.the previous owner replaced the transmission shortly before i purchased the vehicle due to the same issue.the transmission was replaced with a new transmission from ford.i wonder how many people have been in accidents because their explorer/mountaineer transmission disengages?the ford dealership in my area referred me to this website being that the service manage believes this should be a safety recall through ford.i would have to agree with the dealership.why has ford or the nhtsa not required the manufacture to correct this issue?do people have to die in car accidents before this is rectified?it is not safe to pass a vehicle since the transmission randomly cuts out without warning.
O/d off light flashing and service engine light on constant. Transmission has a hard time shifting from first to second gear. It had approximately 140,000 miles when it first happened. I am not the original owner so i am unsure if this has happened before.
The contact owns a 2002 ford explorer eddie bauer edition. The contact stated that at engine startup, the gear shifter detached from the vehicle while attempting to shift into gear. The vehicle was not taken to the dealer and the manufacturer was not contacted. The vehicle was not repaired. The failure and the current mileages were 120,000.
The contact owns a 2002 ford explorer. The contact stated that the gear shift lever fractured. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage was 107,000.
Transmission (5r55) solenoid pack and servo both went out at same time servo is terrible design. There should be a recall from ford on these problems on this transmission.
Defective rear differential on 2002 ford explorer .
Stuck throttle on a 2002 ford explorer with different automatic transmissions!four wheel drive model. At wide open throttle when release gas pedalthrottle will stick at wide open throttleonly way to stop is to put transmission in neutral (automatic).
The contact owns a 2002 ford explorer. The contact stated that the gear shift lever fractured while trying to shift from park. The vehicle was not inspected by a dealer nor repaired. The manufacturer was made aware of the failure. The failure and the current mileages were approximately 135,000.
The contact owns a 2002 ford explorer. The contact stated that while attempting to reverse, the gear shifter fractured. The vehicle was not the taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 167,000.
The shift lever literally snapped off at the steering column while putting the car into drive. Car couldn't be shifted into park, still running. Keys couldn't even be removed to turn the car off. Very dangerous. Seems like a fairly common problem among 2002 ford explorer owners. Many complaints filed here: https://www.carcomplaints.com/ford/explorer/2002/accessories-interior/gear_shift_lever_fell_off-2.shtml
I financed this vehicle thru 123 auto in homosassa fl citrus county and it has a airbag that is no good and no horn and the transmission was bad the day i bought it and they will not fix so i am currently paying to get it fixed i was told to make a complaint with this office to see if you can help me get something done because it is not right
Pulling in driveway stopped the vehicle going to put it in park shift lever broke off inside of steering column went on internet found 146 complaints as the same thing happened to them on ford explorer carcomplaints.com.
The car gets stuck in park and will not into reverse, neutral or drive.it doesn't happen often but has been happening at infrequent periods since 2007. It's a nuisance when it does happen but after multiple attempts, depressing the brake and repeatedly attempting to shift; shuttingdown the engine and restarting and repeating the process; usually does shift into gear. The last incident was more than 4 years ago. Now since saturday, 9/28/19; can't shift out of park. I never reported the problem because it was always resolved and i forgot to report it to the dealership because i was always in a rush to get to my destination. My car is in good running condition. Original owner. 93964mi. Always serviced at dealership.
Went to put vehicle in reserve and gear shift on the column fell in my hand, completely snapped.
The contact owns a 2002 ford explorer. While parking the vehicle, the gear shift lever fractured and separated from the steering column. The vehicle was taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 144,000.
While pulling out from a stop sign the transmission was slipping causing the explorer to barely pull out into a busy intersection in the path of oncoming traffic which had to stop to avoid hitting me. This was not the only time this has happened, and it happens with no warning.
I have a 2002 ford explorer xlt with approximately 98,700 miles on it. While driving down the road there is a whining noise coming from the rear end. When i took it to a ford dealer in mcconnellsburg pa i was informed that the rear end was failing, as well as the front bearings of the suv were failing. The bearingshad previously been replaced 2 years ago. I was also advised by the dealership that ford motor co, knows about the problem with the rear drive train and all its components, as they have published several service advisory on it. Ford motor co, however will not recall the vehicle(s) to fix the problem which can cost the consumer out of pocket anywhere form $1,200 to $1,800. Ford motor co, does not feel that this is an issue and refuses to address it as such. I guess they will wait until people start dying from accidents that they know can happen.
The contact owns a 2002 ford explorer. The contact stated while driving at speeds of 30 mph, the vehicle began to decrease in speed without warrant. The over drive warning lights were illuminated on the dashboard and the contact was able to drive the vehicle to his residence without incident. The manufacturer was contacted but offered no assistance. The dealer was not contacted and the vehicle was not repaired. The failure and current mileages were 120,000.
2002 ford explorer shifter broke while putting vehicle in drive looked at part made out of some type of granulated aluminum. Can't believe such a unsafe metal could be used in a vehicle part will call ford for estimate read over 50 complaints on carcomplaints.com couldn't believe that the dot has let this go on for so long. I will be contacting my local news team and other marines who have ford explorers and telling everyone that has an explorer.
The transmission slips between first and second gear, the check engine light comes on. The code reads bad servo when read by the nh inspection station. Investigation on internet and through dealer inquiries states this is a very common problem with explorer automatic transmissions in this manufacturing time period , everything and everyone states there should be a recall. This is a very well known problem by ford for the 2002-2004 explorer transmissions.
Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)2002 ford explorer [xxx] - gear shift lever broke off of steering column while shifting from park into reverse.
While putting vehicle in park the gear shift lever snapped off and fell limp in my hands.
I had to replace transmission and solenoid, costing over $2500.
2002 ford explorer transmissioni was driving down the road and the overdrive light started flashing and i noticed the transmission started to slip. I drove about 10 miles more to make it home and it completely failed and needed to be towed. I took it to a transmission shop and they said it was a common problem in 2002 explorers. Over $2000 later i thought it was finally fixed and now not even 2 years later the transmission went again. This time it was the overdrive. As a college student i can't afford to get it fixed again. There definitely needs to be a recall on ford's transmissions for that year. I have been doing research and there is way too many complaints for ford not to do something about this. I will never buy another ford again.
I have a 2002 ford explorer and the transmission just went out on it. I will tell the story from the beginning. Ok so i was about 30 mins away from my home and driving on the freeway back home when the od light started blinking very fast. Then i get off the freeway and stop and the red light then when i started to go the transmission started doing all sorts of crazy [xxx] it was changing gears like crazy and finally settle out. Then right before i turn in my drive the transmission just quits! it just stopped! i put it in park then drive and nothing...no sound.. No movement it would just roll backwards. So now it sitting on the side of the road where i pushed it to. All of this happened in 30 mins! nothing was wrong before this happened.!!!! please someone help and lets get this to be recalled!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The dreaded gearshift in hand so well known by ford and anyone with this model,and ford wants big money from the consumer,for a terribly engineered part. Have you driven a ford lately?
I pulled into the driveway at my house and went to put my 2002 ford explorer xlt into park when the gear shift lever broke off in my hand. I still cannot believe that anyone with any sense would engineer and/or design a product that gets so much use out of such shoddy material. If you want to know why our auto companies are going out of business - ask ford engineers.
Heard a knocking noise went to mechanic.was told i blew a two holes through timing chain cover.went online found that it is a recurring problem for that year of ford. Very upset there is no recall.was told it would cost at least 2000 to fix.ford needs to do something about this. I want to go to media to let everyone that has this problem know that ford knows about it and will not do anything.apparently everyone has to pay out the [xxx] to have this fixed.i'm not one of them.i want my car fixed!!!!!!!!!!!!!!!!!!!!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Transmission failure.
Horrible whining noise coming from rear differential ofmy 2002 ford explorer limited edition. Replaced twice already and now it's whining louder and louder everyday. I refuse to pay for the same repair a 3rd time. I have read many complaints on the web about this problem, along with many other similar complaints. Other popular defects for the new ford explorer are cracked rear coil over springs, along with transmission and a/c problems, etc, etc. How many more complaints is it going to take before ford stands up to their design flaws...????
The vehicle began to shift oddly from second to third.the overdrive off light began blinking.shifting then began to be rough.i promptly took it to my mechanic who found it necessary to replace the transmission with a rebuilt unit.second gear casing had failed.
I have a 2002 ford explorer xlt, my transmission just recently went out. It has about 142,000 miles. I took it to a transmission specialist, to get it fixed, they took it apart, and told me it was costing $3,786.60 to get it fixed/rebuilt! as of right now my truck is still in the shop, it has been there for 2 weeks now. There is no waycan afford to pay that, i"m just a student. I did some research online and it turns out that there is thousands of people with the same problem; transmissions go out and the majority on the 2002 model. They rebuild the transmission, only for it to go out again. Some people have replaced/rebuilt their transmissions 4 or 5 times.i also read that these trucks can stop at any moment; anywhere. This is very dangerous, especially if on the freeway. I don't see why ford, didn't recall this truck or this transmission. They needto take responsibility and fix the problem. I have no idea, what i am going to do to get my truck fixed.. Or maybe even replaced.
My 2002 ford explorer 4.6l is having major transmission problems at only 110k miles. It hesitates shifting gears and slips while driving. The vehicle also stalls when stopping at a red light or stop sign. It has the infamous crack down the back hatch. Both are problems thousands of customers have complained about yet ford does nothing. The transmission problem is a very expensive cost to repair and it shouldn't be the customers responsibility when ford knew there was a problem.
Had to have torque converter replaced and now or still have a whine that i fear is coming from the rear end.
The transmission started to slip in may of 2011. I had the transmission serviced and it did not correct the problem. I am unable to check the transmission fluid as it is a sealed unit no dip stick. We drove the vehicle until it no longer moves. The cost to replace the transmission is 2800.00 plus... There was no reason why this should have happened.
2002 ford explorer limited, 4wd, 4.6l - 84,000 miles:rear differential unit whining/roaring for a few months and getting progressively worse.i have mechanical background and looked at the vehicle on rack with mechanic.rear differential is obviously very bad and i am lucky i did not take my family on vacation with this problem as if the wheels would have locked at highway speed it could cause serious accident/injury. I have not heard of problems such as these with regular/easy use at such low miles and with proper maintenance (as i have done).i have also replaced left front wheel bearing and am suspicious of right rear wheel bearing, which will be evaluated after repair of rear differential.
I bought my 2002 ford explorer in 2005. At about 85000 miles i noticed the transmission started to slip and often jerks real hard when shifting into 3rd. I had the transmission fluid changed by an authorized ford dealer in my area and they told me there are no metal shavings in the fluid, however, they did tell me that the 2002 fords are well knows for having transmission problems and they see it all the time in this make model and year. I called ford and they told me there are no recalls on the transmission, however, reading all the problems on the internet about owners who have complained, i feel there should be a recall on this because it is a safety issue!
Transmission slippage, rear end clunks when the tranny finally shifts to another gear, rear end whine at 60-70mph.hasn't been fixed but the dealership estimates $2k for the rear end and $3k for the tranny.
After having driven about 20 miles from home, i noticed several indicator lights flashingon my dash and the car was no longer shifting properly.i managed to return home with the car not wanting to properly up shift.when i took it to a repair shop, about 5 miles from home, i also lost reverse gear.transmission ended up needing to be replaced.
Pulled into park, went to shift vehicle into park (was fully stopped) and gear shifter broke off. I did not apply any force, just the normal typical action of shifting the gear. Good thing it was in neutral when it snapped. Took rubber seal off of the gear lever arm and the part which the lever arm was attached had totally broken off. The metal was not stripped or twisted but broken.part #905-104: column shift repair.
When is the nhtsa going to address the chronic issues with the 2002-2005 ford explorer automatic transmissions?it is common knowledge ( including by ford) that these transmissions all fail anywhere from 50,000 miles up to less than 150,000 miles. Towing with this vehicle has nothing to do with the issue.the market is flooded with these broken explorers and they are the regular customers at the repair shops if people don't junk them and can afford to have them fixed. They are a hazard on the road when the vehicle suddenly fails to move in traffic or from a stop at an intersection. I was nearly rear ended when my vehicle started into a busy intersection and the transmission failed leaving me coasting in traffic. I am sure that many other complaints have beenlodged against these vehicles and that serious injury has occurred as a result of the transmission failures. The internet even sells questionable repair fixes for these transmissions.
The contact owns a 2002 ford explorer. The contact stated that the gear shift fractured when he attempted to shift into reverse. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure and the current mileages were 110,000.
While coming off a freeway my car suddenly jerked and the transmission failed. Causing my vehicle to stop. When trying to move forward the car began to try to roll backwards into the car behind me. I was lucky i was coming to a stop rather then going full speed on the freeway. After much research i have found that this is an all too common problem with this make model and year. The transmission now needs to be completely rebuilt according to 2 mechanics.
Transmission is junk, it slips really bad, whines and chatters.
The contact owns a 2002 ford explorer.the contact was driving 50 mph uphill when the vehicle began to stall.the contact pulled over to the side of the road and was unable to shift into park.the vehicle was towed to a local mechanic where it was diagnosed that the transmission would need replacing.the contact called the manufacturer and was told that a possible brake fluid leak caused the transmission to malfunction.the contact did not have the transmission replaced.the failure mileage was 129,000.
Transmission don't work,gear slip after 10 minutes drive then stop working won't go back or foward
I have a 2002 ford explorer.it appears they are selling cars with a defect gear shift.yesterday as i shifted from reverse to drive the gear shift broke off.it simple came off.i've never heard of such a problem.apparently this is a systemic problem and ford has not issued a recall.other explorer owners have experienced the same problem and reported it on internet auto complaint blogs.according to the tow truck driver he has picked up 6 or 7 explorers in the san antonio area with the same problem in recent months.based on internet reports i have to spend a $1000 i really can spare at this time to fix ford's problem.
Timing chain problems; back chain 'plastic' tensor broke and affected critically entire engine. Many people with the same problem.transmission solenoid problems; shift rough from 1st to 2nd. Put new solenoid block, problem still there. Ford does not know what the problem is. Many people with the same problem.
The contact owns a 2002 ford explorer. The contact was driving at 60 mph when the vehicle began decreasing in speed and become sluggish.the contact was unable to shift into drive or reverse, hecoasted into the emergency lane. The vehicle was towed to the dealer who advised having the vehicle diagnosed at the contact's expense. The vehicle was not diagnosed or repaired. The manufacturer would not provide any assistance.the failure and current mileages were 142,957.
I was driving my 02 explorer on the thruway for 2 an 1/2 hours and when i got to my destination the transmission bucked and shuddered and revved up while i was trying to stop at a stop light i almost hit the person in front of me because of the transmission failing when i looked at my instrument panel on the dash the overdrive light was flashing so after i got home i checked the internet and would you know there are thousands of people that are experiencing the same problem... Ford should have a recall for this transmission because what happened to me might happen to someone else with deadly results... I talked to my transmission specialist and he said it needs a new transmission the truck doesn't even have 150,000 on it so i contacted ford and they can't help me because there is no recall for this truck... Ford needs to fix their manufacture error here because what they are doing is fraud they claim that their transmissions are good but like with a lot of the complaints i have read their trannys died before 100,000 miles so for them to sell defected suvs is fraudulent in its self because not only do we the customers have to pay all this money for the vehicle but we also have to put a new transmission in them before 100,000 miles at the cost of 3500 to 4000 dollars...
My gear shift broke as i was putting into gear and it just fell into my hands it broke into two half a piece that should not broke and as i was going somewhere the truck just starting going crazy the lights was flashing on and off the alarms was going of the lights flashin,sometimes in the middle of the night the alarm just goes off on it on we see all this happen and no one is by the truck no cats dogs nothing.
Driving nd steering wheel fell apart brake switch stopped working 3 times had new transmission put in had to have 3 different sets of tire put on back window shattered while sitting at red light.
In my 2002 ford explorer, the cel came on, along with the o/d off light blinking.it started to make a whining noise, and the next day, the car would not shift into second gear.it would only stay in 1st gear and would only go about 20 mph.i now have to replace the transmission or have it rebuilt.
Both rear coil springs broke. Replacedfront and rear wheel bearings replacedball joints replacedtransmission has now failed and is now undependable. May fail with out warningno accidents, any of the above could have resulted in an accidentford is aware of all of the mentioned problems and refuses to rectify the problems. This is a wide spread problem with all 2002 ford explorers.
Driving forward at 20 mph in a trailer park when overdrive light started flashing and transmission started shifting hard. Was told its a well known problem and thousands of 02 explorers had this issue. Garage wants 3500.00 torepair the transmission.i called ford who had no answers for me and wont fix even though they know its a big issue with these. Thousands of complaints to date. Also clock spring just failed and horn stopped working and air airbag light is flashing.
When i start my explorer first thing in the morning, the 4 wheel low and 4 wheel high lights will come on and the explorer will not shift into reverse or drive.it's like the car is neutral and when i go to put it back into park, there is a grinding noise that sounds like grinding gears.
I purchased this to use as a second vehicle for camping trips so the mileage on it is very low for its age.suddenly one day of normal local driving, the o/d light started flashing and the vehicle started to run very rough.it couldn't seem to accelerate and rpms were high.i had to drive home with emergency flashers on since the car felt like it was going to die any moment.since o/d flashing means something with transmission, i took it to two different transmission repair shops who both diagnosed a bad transmission that would need to be replaced at about $3,500.i was shocked that i would need a new transmission with only 43000 miles on vehicle despite its age.both shops informed me that the 2002 ford explorers are notorious for bad transmissions.i called ford motor company to request assistance with this repair.they would not help me in any way.the vehicle is not drivable and i am not in a financial position to take on such an expensive repair for a second vehicle.right now it is sitting unused in my driveway while costing me to keep it insured.can't believe this has happened to me since i thought i was buying a reputable product.ford abandoned me when their product failed.i will never buy another ford product again.the least ford could have done was assume responsibility for their mistakes and not cheat the public.other issues i am having is flaking peeling paint and a crack through the ford emblem on the rear door panel.
The contact owns a 2002 ford explorer. The contact stated that while driving 30 mph, the transmission refused to shift gears. The vehicle was taken to the dealer for inspection where they stated that they could not diagnose the cause of the failure but the transmission need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 131,000.
The contact owns a 2002 ford explorer. The contact stated that while attempting to shift from park to drive, the gear shifter lever fractured. The manufacturer was made aware of the failure and denied assistance with the repair. The vehicle was not repaired. The failure and the current mileage was 64,549.
Gear shifter broke off steering column in 2002 ford explorer.when putting vehicle in park the gear shifter broke off, leaving the vehicle inoperable.it was towed to the dealer and then driven to our home.learned form internet search of at least 26 similar complaints regarding 2002 ford explorer automatic.
Been jerky and jumping for 2 years but today the transmission would not upshift when starting out or down-shift when slowing down. The engine went to high rpm with little or no forward progress.all this was preceded by the over-drive light flashing on and off followed next by the check transmission light. Next the check engine light came on. The forums on this vehicle will tell you that this 6 speed automatic transmission on the v-8 engines are just junk. Way to many complaints. Will ford fix this on an out of warranty vehicle? after pulling.
I was traveling to mt. Washington, ky. From lorain, ohio, ( approx. 330 miles). We stopped at the rest are at the halfway mark, between washington ch, oh. & jeffersonvlle, oh. When we came back out, started the car, & it wouldn't go into reverse. Pushed it out of the parking spot & it wouldn't go in drive either. About30 miles before, it made some clunking noises & it felt like we had a flat tire. I took it out of cruise control & it drove normally until the rest area. I had to have it towed to washington courthouse & then back home on monday, nov., 29th, (at my own expense).approximate cost of repair to date was $2969. I had my daughter & 6 yr. Old great granddaughter with me & i feel this could have possibly ended with disastrous results. Ford has known about these faulty transmissions probably from day 1. I'm not trying to just blast ford,happen to be an employee. I feel they need to man up & take care of this problem before it leads to serious consequences.
The transmission on my 2002 ford explorer xlt suddenly began to rev higher than normal. The overdrive light indicator on the dash began to flash and 2nd and 5th gear seemed to have stopped working.
I bought my 2002 ford explorer xlt and within 1 week the transmission had gone out....have had it repaired and still no good.
2002 ford explorer gear shift broke completely off when cast aluminum ring failed. I see on "http://www.carcomplaints.com/ford/explorer/2002/transmission/gear_shift_prndl_fell_off.shtml" that this is happening on numerous explorers of the same year.i believe this is a manufacturing defect that could cause a significant safety issue if someone were to shift up or down while the vehicle is in motion.fords estimated cost to repair is $2400.00.
Transmissions going out it started all of a sudden with a vibration in transmission after driving it for a awhile in the higher gears the od light came on an flashed for awhile can u help me
When accelerating on a start, car doesn't shift into 2nd and 3rd gear....unless there is a push or jump into it.
Parked in parking lot onlevel surface. Started engine went to put in reverse and shifting lever fell off. Contacted ford instead of selling broken part wanted to sell complete steering column.
Rear spring cracked at 100,000 mil transmission failed at 120,000 mil body electrical not sealed well and keeps shorting in different placescruise gets stubborn and scared to use it , im afraid of it getting stuck in cruise.
I was leaving a friend's house... Put the key in the ignition and attempted to shift into reverse and the shifter broke off into my hand; only connected by the rubber and the wire inside.the metal connection actually just snapped in half!i was glad i wasn't stuck in drive or anything i had my 20 month old niece in the car!this could have ended really really bad!if ford knows that this is a common problem with this model why has nothing been done!?!i got one estimate from the local ford dealership where i had to have the car towed to; $1795+7% sales tax!i called around and found a place to get a used steering column put in for $1000+tax but i have to have it towed another 40 miles to get it to that shop...something needs to be done before someone dies from this parts failure!it's seems senseless for ford to sit by and do nothing if they can act now and save lives!
After vehicle has been put in park, it will roll about a half foot or so when door or hatch is shut. Vehicle is not going all the way in park and you don't know it. It has rolled to the point where it has bumped me but than stops.
The contact owns a 2002 ford explorer. While the contact shifted into reverse the gear shift lever completely disengaged from the housing area. The vehicle was towed to the dealer and currently being repaired. The manufacturer was made aware of the defect. The approximate failure mileage was 130,000. The vin was unavailable.
Had a few slips prior but nothing major.. And now wont move in drive!!!!
[xxx] got behind the wheel of her 2002 ford explorer, intending to pick up her son from school. When she tried to shift the car into reverse, she says the entire gear selector broke off and fell in her lap. It turns out she's not alone. Team 4 investigator jim parsons reported that the national highway transportation safety administration has been investigating similar complaints around the country -- some of which involved vehicles slipping into gear and crashing -- for more than two years. Nhtsa's office of defects investigation says it has identified 200 alleged incidents of unintended vehicle movement after consumers believed they had shifted the suvs into park, resulting in 85 alleged crashes and 32 alleged injuries. Earlier this year, nhtsa upgraded its investigation to an engineering analysis for 2002-2005 ford explorers and mercury mountaineers. [xxx] says ford told her she would need to replace her entire steering column to fix the broken gear selector at a cost of more than $1,500. Instead, she worked with her local mechanic to find an after-market replacement part that retails for $30. So far, ford motor company has not issued a recall on the gear selector. More information:nhtsa website details on explorer investigation (type in action number ea09013) read more: http://www.wtae.com/news/29353127/detail.html#ixzz1zyubpjeginformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2002 ford explorer. The contact stated that while driving approximately 45 mph, a burning odor was noticed as the rear differential seized within moments. The failure occurred without warning. The vehicle was towed to an independent mechanic, who confirmed that the rear differential had seized.the vehicle was not repaired. Th e manufacturer was made aware of the problem. The approximate failure mileage was 200,000.
Transmission failure before 100000 miles while on freeway
2002 ford explorer xls. I was shifting from drive to park and the shifter broke in my hand. Not a good thing. After doing some research it seems this a common problem with ford explorers due to the cast aluminum that is used in the part. Ford should have a recall for this, seeing as how it happens due to the way it was made not due to driver error.
Rear spring broken on 2002 ford explorer with 80,000 miles.
As i was out driving one day, i pulled off from a green light and out of nowhere the "service engine light" and the "o/d light" both turned on at the same time. At the same time i noticed that the truck began to shift very poorly coming out of 1st and 2nd gear. It is now to the point where there is a really loud "clunk" every time the truck shifts, especially in the lower gears and when putting the truck in reverse. I pulled over to ensure that it wasn't something i had done and it wasn't! i let the car sit for a few hours hoping that would clear the issue, but no luck! after much research on the problem this is a very well known problem by ford motor company and nothing has been done to resolve it for their customers. I purchased this vehicle just under a month ago and already i'm looking at $2,000 to put in a new transmission. Well after purchasing the vehicle i can not afford to fix ford's mistake!!! this is a clear defect of a ford product and after spending my hard earned money on one of their products i expect much better from them! even after spending $2,000 on another transmission, it is a sure fact that it is only inevitable that this problem will happen again and again and again to anyone who purchases a 2003 ford explorer! if i and i'm sure anyone else would've known this fact,i'm positive; ford would have not sold as many models. Can we say bamboozled and taken for my money by ford motor company! please help us customers out and demand a recall on these poorly built components they mass produced and stuck inside a widely marketed and sold vehicle. How would you feel if you and your infant child was driving and out of nowhere...boom...another $2,000 you do not have for another poorly built ford transmission smh...## vin failed ## [xxx] ##information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I have a 2002 ford explorer with 103,000 miles on it. The rear end of the suv has started making a humming noise. I took it to my mechanic and they said the entire rear differential and wheel bearings will need to be replaced. After some research i have discovered many many 2002 ford explorer owners have the same problem. This problem will cost over $1000 to fix. If it is not fixed it is an issue that will seriously put my family in danger when riding in this car. This problem needs to be made a recall. Please advise me what to do.
The transmission is having trouble shifting from 2nd to 3rd, engine light and o/d off lights are on. Local mechanic says that the intermediate band on the transmission is broken. This is a sealed unit with no way to service without a rebuild.
The contact owns a 2002 ford explorer. The contact stated that while driving approximately 35 mph, the transmission became inoperable. The contact stated that the vehicle was unable to shift out of third gear as the rpms increased excessively and beyond 7000. The vehicle was able to be driven to an independent mechanic, who diagnosed that the torque converter and the shift sensor cluster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 180,000.
Differential on my 2002 ford explorer xlt has been rebuilt twice under warranty,and needs recalled again. Third incident happened two days after extended warranty expired. Ford says tough.
My ford explorer has had so many ridiculous problems.this one is extremely inconvenient.the car has trouble shifting gears, it spins from 1st to 2nd gear and then i have to let go of the accelerator for it to shift again, it skips 3rd gear altogether and jerks into fourth after pressing and depressing the accelerator a series of times. Once it's in 4th gear, it doesn't go past 50 mph.my mechanic says his monitor detected a faulty solender and the entire pack has to be replaced, but that may not be the only problem. If that doesn't do the trick (even though it needs to be replaced regardless) he will have to open the transmission and possibly rebuild or replace some of the parts.i have encountered hundreds of other 2002 ford explorer owners with the same problem.aside from this, i have a list of other dangerous issues that this car has had and that has endangered my family's and my life numerous times: - gear shift breaking off the steering column as i shifted from reverse to drive in the middle of a busy intersection.- ignition cylinder/switch breaking - possible spontaneous explosion recall related to the cruise control- rear latch breaking and inability to use the rear latch.- electrical system failure- doors not closing properly & draining the battery- faulty alarm system- faulty temperature gauge and radiator- ford not allowing customers to buy just the parts needed for replacement and repair and forcing their customers to purchase entire packages only in order to get the necessary parts at extremely high prices.ford should be incriminated for selling these vehicles knowing full well that they are flooded with life threatening issues to their customers.
Overdrive light came on. Check transmission light came on. The truck suddenly started screeching loudly, nearly caused an accident while going to the airport on an expressway.
When driving the o/d light came on and started flashing erratically, then i was unable to shift from 1st to 2nd gear. The only way i can shift from 1st to 2nd gear is if i let the rpm's go up above 3,000 and 4,000. Then i can take my foot off the gas and it will switch into 3rd gear. I have not drove the truck since it started doing this, the only time i have drove it was to go to the mechanic. The mechanic says it is what makes the gears shift that is causing the problem. The only way to fix it is to put a new or rebuilt transmission into my 2002 ford explorer. On the way home from the mechanic it started slamming into gears.
First of all the transmission is starting to slip. When accelerating the car transmission slips when shifting into third gear. Took to dealer and they said they need to repair the transmission. The second problem is that the airbag light came on. I have not been in a accident or anything. It just came on. I read online that if the light is on and i am in an accident the airbags wont deploy. This seems really dangerous and should be cover under warranty.
There is a loud droning sound from underneath the car and vibrations in the floorboards.
Parked on hill or flat ground it happen before,but the gear shift gets stuck. You can turn the steering wheel right,left to get it to unlock but it want, no locked brakes.but i kept on trying to get my truck in gear to point of doing dangers things as of sticking one foot out of the door and rocking it back and forth.to get the lock to brake but that did not work then i tried again and the gear shift broke a aluminum part on the inside broke and i have saw three more like this and some more reports of this and nothing has been said or done about this,that i am not the only one.
Vehicle lunges at red lights or when i put it in park or take it out of park. Rpms go up to 4000 rpms and wont shift. Od light stays on and flashes while driving and shifts up and down while driving. Almost ran through a store front one day as i pulled up because the rpms were so high. If rpms are up sitting at red light it cruises by itself when i let off brake at 30mph but wont go any faster when i give it gas until rpms come down. This has been happening for a year now. I don't have the money to keep replacing transmissions this is the second one now in 4 years.
My wife was preparing to take our 3 children to school.she put our 2002 ford explorer in reverse and backed out of our driveway.after stopping, she attempted to shift into drive.the gear shift lever broke, leaving her with a car stuck in neutral.the keys are locked in the ignition and cannot be removed.after researching this online, i was very surprised to discover this is not a recall item and that ford motor company's recommended fix is changing out the entire steering column.is this really true?
Was driving on the highway and felt a sharp jerk/pull to the right. At first thought it was a flat tire so got off on next exit. Wasn't a flat tire but could smell something awful. Made grinding sound and still had bad smell, knew we had to drive it back to the place we are staying at. Had hazard lights on and only drove 10-15 mph because of the sound and because of how scary it was. Knew something bad was happening to our car. Brakes at this point practically went out. Would not have to press brakes to stop vehicle at a red light, the car would just stop. Steering wheel was not even, but more or less 90 degrees to the right. Pulled into the neighborhood and into the driveway and a car leaving the street saw that our vehicle at this point was on fire! extinguish fire (since it was a gas fire) and looked at the damage. Looks like the front driver side wasn't even connected to anything. Do not know how or when fire started but the flames when we noticed were about 1 foot tall and wide by the internal driver side wheel.
Driving on the interstate at 70 mph. Transmission failed while driving in traffic. Was nearly hit trying to get vehicle off the road. No warning, transmission just went.huge problem and safety issue with ford explorer.
Truck slows down when i hit 20 to 30, and leads with a violent jerk. Took it to shop they said its my transmission.
I am a single mother of 4 driving 55mph in heavy traffic on a 4 lane highway, with my children in the vehicle when the o/d light flashed a few times and then the transmission just stopped working, as though the vehicle was in neutral i coasted safely to a stop thank god. I took it to a ford service center and they said it was caused by the servo boar????? never herd of this. It used to be a seperate line that could be replaced now it is built into the transmission and the whole transmission has to be replaced. Is what i was told to me by thecertified ford service man and that there was not a problem with the old style lines but he hears of this often with the newer transmissions. Was this changed just for profit by ford motor company? because with this happening without warning someone could get into an accident and be seriously injured or killed depending on the situation. I am very upset that my family was put in this situation but we got lucky. If we were only lucky enough to have the money to fix it now, it is $2,400 for the new transmission and labor.
It is having trouble shifting from 2nd to 3rd gear.engine revs up to and over 4,000rpms and slams into the gears.
Aside from continuing transmission problems, the hatch of this ford explorer was recalled some years ago.however, the area below the window of the hatch on many explorers made in or around 2002, has begun to crack and extend to the edge of the hatch area.when closed, this can be a hazard that leads to further cracking, which can further lead to more cracking and then breakingof the area.this can lend itself to material projecting into someone's eye or projecting into a part of the body that requires surgical removal.please recall or issue a warning.ford has been contacted via their 1-800 number and this concern was documented.please recall...
Transmission gear shift broke off steering column as the vehicle was put in park.could have been a major safety issue had i been anywhere other than my home and shifting into any other gear than park.thought this was an isolated incident only to find information online that this is a common occurrence with the 2002 explorers (over 100 reported on one website alone).other issues i've experienced since day 1 of purchasing the vehicle new are transmission lunging, vehicle rocking when put in park, and difficulty shifting into park.
After driving into a parking spot i tried to put the car into park and the gearshift fell.after it fell again i tried once more and it broke completely off.we had to take it to the dealership whom just turned it off and later informed us that they would have to replace the entire steering column which would cost $1700 just because one piece was poorly constructed and made of soft metal.it has been almost a month and now we're being told the part is on back-order so we still have no car.we've read where this has happened to others but yet nothing has been done about this problem by the ford company.
The issues that i'm having is the exhilaration (picking up speed) on a public street as well as in the expressway it hesitates to do so. When the vehicle is parked and i go to switch gears it does not want to switch. The gauge indicator comes on and the gas idle be stuck on empty when it has a full tank of gas. While the vehicle is in motion the radio volume goes up and down on its own. And the vehicle did not want to start for me one day the very next day it started right on up (like it want to start but didn't catch). All of this started happening at the beginning of october 2020
02 explorer stop shifting from 2nd to 3rd gear, after 2nd gear when it's time to shift it sounds like it goes in neutral, when i let off it finally shifts (hard) it's very dangerous when driving in front of traffic i'm afraid for myself and my children, this is an issue for alot of people, please help us with this issue, this really needs to be recalled thank you
Transmission failed.
Dt*:the contact stated while the vehicle was in park, it jumped gears, accelerated forward and hit a tree.the vehicle was identified to be still in park after the accident.the vehicle was taken to the dealer who could not determine or duplicate the problem. The dealer recommended that the contact should use the parking brake in the future.
Transmission seals fell off in the driveway, transmission completely failed.
On the day in question i was pulling out of the staff parking lot from the prison that i work at as an adult corrections officer, upon shifting the automatic gear shift stick from park to drive the shifter snapped and broke right into my hand hanging by a wire. Was able to drive home and park it but had to disconnect the battery terminals to get my key out of the ignition. Upon removal of the under steering column coveri could see where the connecting bolt that connects the gear shift stick to the steering column had broken off. The mental connecting piece appears to be made of soft aluminum. The cost to repair i know will be expensive !!! i think its a defect and there should definitely be a recall on this and ford should cover the repair and or replacement cost for its loyal ford customers, thankyou !!!!
While parking my 2002 explorer, i went to shift it into park and felt a 'pop'.the gear shifter completely broke off in my hand.luckily it didn't shift out of park and i was able to drive it to a mechanic to look at.however this happened on a saturday, so there was no way to get it fixed.i did some research online and found this seems to be a common problem with this year and model.i'm very upset that a part so critical is made so poorly.i feel that this is a major safety concern and feel that ford should do something about the issue.this is going to cost me alot of money to fix....money that i don't have.the quote from my local dealership is $1600 because they have to replace the entire column!so in the meantime i'm stuck at home without a ride.please look into this issue.thank you.
Air bag warning light came on,pulled plug apart under drivers ,seat sprayed cleaner on it put it back together, took care of that problem. Gear shift lever sheared off. Ford says you need to replace steering column. Went online found a man in sweden that made a replacement part,ordered it ,put it on ,works great. (why couldn't ford supply one?) the transmission is starting to act up, you shift in to drive it hesitates and leaps forward, quite hard, same in reverse. Ford should recall this before someone gets hurt.
Gear shifter broke off while putting the car in park.
The contact owns a 2002 ford explorer. The contact stated that while driving at approximately 5 mph, the gear shift fractured and only operated in reverse. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 250,000.
Automatic shifter broke off from column during driving.
Upon beginning to drive home from work the transmission failed when shifting from second to third gear.there is no longer a third gear in my automatic transmission.in order to get home i had to manually shift with gear shifter and attempt to skip over third gear.was driving on city streets.vehicle has 174000 miles on it.
I got in it after 15 minutes of it warming up, pulled out of the drive and the rpm went to 3000rpm before it shifted in second gear.then the o/d light started flashing on and off, next the check transmission indicator light came on.went home and called a mechanic, took it to him and then bad news.it has worked perfectly up to this point.
This transmission isn't due for it's first service until 150,000 miles.with no way to check fluid levels there is no way for the owner to prevent failure.there has never been any indication of leaks ( no oil spots on driveway).transmission just quit.
The gear shift lever fell off the steering column while putting the car into park.it is held on only by the electrical connection.
Transmission will not shift from 2nd to 3rd gear unless you let off gas.
Multiple issues with the transmission. From park, when shifted into reverse there is a surge that overcomes the brakes and causes the vehicle to move roughly 4-5 feet. Also, the transmissions shifts so hard that it shakes the entire vehicle. When shifting through the gears the transmissions stalls then shifts so hard it overcomes the steering wheel and sometimes causes a change of direction. When traveling at highway speeds 50mph + in overdrive the transmission will surge the vehicle violently as it attempts to stay in gear. After regularly scheduled service of the transmission and multiple discussions with the ford dealership they have not offered a solution other than spend thousands of dollars on another transmission that may cause the same result. This is an unsafe vehicle and needs to be remedied before an accident or death occurs.
I own a 2002 ford explorer xls. I have been having transmission problems for a while and ford dealer told me it was common with the 2002 explorer. I am now at 100k miles and my transmission is in need of being rebuilt because ford manufactured a transmission that was two small for the 2nd and 5th gears to shift in which created friction and wear on thetransmission. I am a single mother who still owes money on this vehicle and i cannot afford 2000 to "rebuild" this transmission for it to fail on me again like all the rest. I contacted ford and of course they told me that they couldn't help me. My father being a mechanic told me that i cannot drive this vehicle because the motor was about to blow due to the high rpms this transmission has been putting out for a while. After doing research i found this website http://www.carcomplaints.com/ford/explorer/2002/transmission/transmission_failure.shtml where over 350 people are having the same issue with the same year, make, and model vehicle. I could have potentially broke down in the middle of the road with my three year old in the car where anything could have happened. These vehicles are normal bought for family vehicles and i do not see how this is not on the recall list since it is putting many families in danger. Please let me know if there is anything i need to do to get a recall active on this transmission. Thank you.
I had my transmission replaced in june 2006 under my extended warranty, $4000 (brand new ford built transmission), my cost $100. My explorer had 59,900 miles. I was somewhat surprised! here it is again, october 2011, at 109,000 and the transmission needs to be replaced again! no more extended warranty! a brand new ford built transmission has to be replaced after 50,000 miles? i would've never thought in a million years! i contacted ford motor company customer service on oct. 28th, 2011. I was told that my warranty has expired and ford has no financial assistance or warranties available. I'm a single parent w/a kid in college. I can not afford to replace the transmission or purchase a new car. I'm barely making my ends meet. Ford motor company knows that the transmission in 2002 ford explorer is defective and they refuse to conduct a recall! ford motor company is a multi-billion dollar corporation taking advantage of hard working consumers! buyer beware! i will never buy another ford. You could not give me one for free! what shall i do...? ford needs to be a shame of themselves! build ford tough? let's a big fat lie!
As i was driving in snow, i put the car into reverse to go around another car.when i put it back in drive the gear shift handle broke off in my hand.i was stuck in my car unable to shift,if i turned it off i would not have been able to restart the car.i had to sit on the side of the road and figure out how to get it back into gear with my foot on the brakes.
The contact owns a 2002 ford explorer. While attempting to start the vehicle, the gear shift fractured without warning. The vehicle was taken to a dealer where it was diagnosed that the steering column failed and needed to be replaced. The vehicle was not at the dealer being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 153,000.
I got my explorer not too long ago. It was running great then out of no where the o/d light keeps flashing and my transmission starts to slip. A lot of people are having this problem and i think ford needs to step up and take care of this because i have kids and this is my only car and i am on a fixed income. If ford does not want to fix these problems or recall them then never will i buy a ford again.
The contact owns 2002 ford explorer. The contact stated that while driving 70 mph, the vehicle came to a complete stop and the engine continued to revved up. The contact stated that as a result of the failure another vehicle rear ended her vehicle. A police report was filed. The driver and passenger sustained whiplash. The vehicle was taken to an independent mechanic. The technician diagnosed that the transmission solenoid was defective and needed to be replaced. The vehicle was not repaired. The failure and current mileage was 179,000.
36,006 miles rear axle seals started leaking, had new set put on.not even 10,000 miles & that set started leaking.had third set put on.61,500 miles & leaking again!mechanic says i have a broken rear coil spring.could the springs have been faulty all long causing the rear axle seals to leak?
Bearing keep have to be replaced, an the rear coil spring is cracked an the tire came off while driving my truck, have replaced the wheel bearing 3 times already. An i have replace the transmission 2 times.
Purchased 2002 ford explorer new in april 2002.had little problems here and there.the real smack in the face came in 2007 when the transmission went bad.was shocked that a 5 year old car would need a new transmission.had to pay over $3,000 (three thousand dollars).this should have definitely been a recall and no cost to the consumer.performed research on the topic and found that many owners of 'turn of the century' fords, especially explorers, were experiencing the same problem.when our car was ready for repairs, we had to wait two weeks because there were ten other explorer owners with the same transmission problem at the dealer who were ahead of us.there was only one transmission technician at the dealer - which is why there was such a long wait.called around to different dealers in the area.all were having the same problem - many explorer owners with bad transmissions and not enough knowledgeable technicians on staff to correct the problem.wow!!!!what a racket!!!!contacted ford corporate headquarters and did not get any resolution.although this was some time ago, some type of compensation is warranted.since the repair was done through a certified ford dealership, there is a record of this repair.so it should not be difficult to determine who had this repair and how to rectify the problem. Again - this should have definitely been a national recall with no cost to the consumer.
Automatic transmission experienced complete failure of band(s) for gears 3-4. Dealer offered repair for about $2000, but not recommended as only receive 12 month / 12k mile warranty for replaced parts and no labor and not transferable. Opted for total replacement with ford authorized remanufactured complete transmission for $3500 with 36 month / unlimited mileage and fully transferable.difficult to accept a transmission would experience such drastic failure with so few miles, normal suburban driving and no trailering.
The contact owns a 2002 ford explorer. The contact stated while driving at various speeds, the transmission experienced hard shifting with a clunking noise present coming from the transmission. The vehicle was taken to an independent mechanic who diagnosed that the transmission gear ratio was faulty. The vehicle was not repaired. The local dealer jacob george ford located at 125 spring st, houtzdale, pa 16651 and the manufacturer were notified of the failure. The failure mileage was 100,000.
The service engine light came on and i was told there might be a transmission problem. After the service the light was off and i was going again. At 107,000 miles the light came back on and back to the service departmant and they said the #5 ring was having problems i could drive it and it would get worse. It was also mentioned this year explorer had many transmission issues. Now they want a minimum of $3,500 to fix the suv and the trade-in is only worth $3,500 dollars. I now have 117,500 miles on it and it shifts hard and goes in reveserves slowly. I have talked to ford to no avail at all. The say sorry but we can't help with fixing it at all. There is no discounted rate for an issue that is well known on the blogs.this seems to be against the fact that ford says they have the bext trucks on the road if they think 117,000 miles is enough to replace the transmission. I do not understand the fact they think it is okay to charge that amount for a known issue on the 2002 - 2004 model explorers. I need help as i can't afford to fix it to trade it in and i don't see putting $3,500 plus into some thing that may only lastone day to maybe a year.
The handle to shift the manual transmission from park to reverse broke off at the metal part inside the steering column. This is could have been very dangerous if i was driving! ford states they no longer produce the part.
Transmission failed on a major highway
Shifter broke off while shifting from park to drive,cannot shift vehicle. I read online there are numerous people that have had the same problem ,they were all wondering why there hasn't been a recall on this problem. Has there?
The o/d light has startedflashing and my check engine light came on, it is not shifting when it should be, going up to 5000 rpms, i have to take my foot off the pedal to try and get it to shift into 3rd. Sometimes it works, other times not so much. After doing a thorough search, i have found a ridiculous amount of complaints identical to mine, most with similar mileage (mine is at 162,000), with the problem being either the solenoid pack or the o/d servo. Some are lucky and have this replaced first, but others end up having to rebuild/replace the tranny. That is an expensive fix for what seems to be a very common problem, too expensive for most people who drive a vehicle that is this old.i am a single mother of two small children, i do not have the money to fix this or buy another vehicle.
Three months ago the overdrive light began flashing on my dashboard. The automatic transmission made a loud noise when changing gears. Sometimes the rpm's will rev but the car will not increase in speed.the light will not turn off and the transmission continues to shift harshly.
I have a 2002 ford explorer that have at least 66,000 mileage on this car . I have a very weird accident on september 24,2008. I was on my way home from work when the accident happen. I was in the parking lot of the va medical center in east orange nj. At around 5:45 pm i came to my car and found my car have dead battery sova police gave a jump start and the car start. So after 2 minutes the car running i started to change the gear from park to reverse with my foot on the brake. As soon as i change the gear the car went off by itself with a very high speed hitting a park vehicle and ended up inside one story building. My foot was still on the brake when the car stop. I hurt myself resulting to a big surgery. I have a cervical fracture from that accident. My car was still parked in my driveway still untouched because i don't know who to send the car fro investigation. I filed a claim to ford motor but i did not hear from them yet. I contacted the lawyer and advised me to contact this facility and since my lawyer cannot represent me from this accident. I was advised that i don't need a lawyer to file a claim. I hope you can help me with this matter.
2002 ford explorer gear shift lever broke when attempting to place truck in gear. I have heard through blogs that this is now becoming a common problem.my truck was placed in park with emergency brake on prior to shifting the lever into park, when i attempted to put the truck in reverse the lever snapped and i was unable to move the truck nor remove the key from the ignition.the tow truck driver showed me how to place the truck in drive manually underneath the truck in order to move the vehicle.this is not safe considering the fact that one is underneath a running vehicle and the probablity of being ran over is high.i would like to know if ford is being pressured in recalling this part considering the fact that the piece that breaks is not sold individual, the customer is obligated to buy a complete steering column just to obtain the piece that breaks.
Whining noise from rear end of my 2002 ford explorer xlt.small drips in garage from rear end.dealer said rear differential was leaking but no big deal.now my overdrive light is flashing which per the owners manual says get to a repair shop right away as my transmission in trouble.
The stated the vehicle felt as though it was going to shut down, as if the transmission was failing.as days went by the overdrive light started to blink days later the vehicle made a sudden halt in the middle of the road, the consumer turned the engine off and back on, it ran for awhile and then stopped again.*nlm
The contact owns a 2002 ford explorer. The contact started the ignition and immediately, the 4wd high and 4wd low warning indicators illuminated on the instrument panel. The contact attempted to depress the brake pedal and shift into the neutral gear, as specified in the owner's manual however, the warning indicators failed to disengage. The vehicle was taken to an independent mechanic for diagnosis and the contact was waiting upon a response pertaining to the malfunction. The manufacturer was not notified of the problem. The approximate failure mileage was 60,000. The vin was not available.
The contact owns a 2002 ford explorer. The contact stated that while parking, the shift selector fractured while attempting to shift from drive to park. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.
The vehicle stalled while idling at a light.*phthe vehicle was taken to the dealer who replaced the valve.unfortunately within three day the vehicle stalled again.the vehicle was returned to the dealer but they were unable to duplicate or repair the problem.the vehicle began to surge while surging idling.the dealer was unable to permanently resolve that problem.the consumer noticed a whine in the rear end of the vehicle.the dealer replaced the rear differential but when the vehicle was returned to the consumer the noise was still present.the vehicle was still under warranty when all these problems started.
I have a 2002 ford explorer xlt. It has 118,000 miles. About 2 month ago my o/d light start to flash really fast. I took it to aamco and they say its the torque converter clutch with error code p0741 tcc. They want me to fix this with $1700. This has happen to many people. The o/d off light comes on every time i drive my suv past 40 mph and it doesnt come back off until i turn the car off and than it goes back again after 40 mph.
While backing up, the gear shift broke on my 2002 ford explorer.it was good that i was not in traffic because i could not get the car back in gear and could have gotten hit and or caused an accident. The steering column was replaced and the parts were in my opinion over priced.my fear is that it may happen again because it may have been replaced with the same defective part.
I was driving my 2002 ford explorer about 25mph when i felt the rear end drop down. Pulled over to the side of the road and all 5 studs had sheared off. The second time it happened i was only backing out of my driveway when i put it into drive & started to accelerate the opposite side studs sheared off. This time only 4 studs broke so i limped the truck back onto my driveway. The third time this happened i was driving about 15mph going around a turn & 4 studs broke off again. If i was going any faster the truck could have flipped over.
My wife drives a 2002 ford explorer which as already had extensive rear end repair.it makes a roaring sound whenever the car is moving and it is leaking what i believe is transmission fluid from the rear end.ford denies having problems with that particular car though i have found hundreds of complains on line about transmission and drive train failures in this particular model.a reliable mechanic has told me that the drive train can seize up an any time. If this happens on an interstate doesn't this qualify as a safety concern?
At first when shifting the transmission wouldn't go into any gear. We had the transmission replaced. When got vehicle back still had same problem took it to transmission specialist put on computer fixed the initial problem. The transmission we had put in had much more problems. Overdrive started blinking then lost 2nd and 5th gear
The contact owns a 2002 ford explorer. The contact stated the gear shift detached while shifting gears from the park to drive. The vehicle was towed to the dealer and the manufacturer was contacted. The vehicle was not repaired. The failure and the current mileages were 121,000.
I have a 2002 ford explorer and the over drive light started flashing and the check engine light is on and the transmission started slipping from 2-3 gear and i found out with my 2yr and 3yr kids in the car if i need to pull out on to a highway with cars coming the suv don't want to do so and will rev up and might slam into gear when you let off the gas. I love my explorer great family car but with this problem i will not have my kids in it at all. And not knowing if it will make it or not. Ford do something about this. Im not the only one.
The contact owns a 2002 ford explorer. The contact stated that while driving in reverse, the gear shift lever failed. The contact tried to shift the vehicle in park but the gear shift remained stuck. The contact stated the vehicle continued to move and the emergency brake was used to stop the vehicle. The vehicle was taken to a mechanic for inspection where they stated that the aluminum house that connected the shift lever to the steering column failed and would need to be replaced. The vehicle was repaired. The manufacturer was notified and have not responded. The failure mileage was 135,000.
The contact owns a2002 ford explorer. The contact stated that there was a noise coming from the rear of the vehicle. The vehicle was taken to the dealer for diagnostic testing. The technician stated that the rear differential was defective and needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The recent vehicle failure was not repaired. The failure mileage was 130,000. The current mileage was 133,000.
On my way to do morning drop off for school, my 2002 2wd, 6cy ford explorer transmission gave out,without warning while making a left hand turn with very busy oncoming trafficheaded towards my son in the passenger side. Thankfully traffic was alert on this morning and slowed until i was able to cross! now i amtoldi need a new trans. And son and i were almost killed in the process! please recall this item and make ford do good by its customers as i had no luck with them! ps my mileage is only 105,000 for an 8 year old car.
1st transmission total failure at 87k miles2nd transmission total failure at 156k milesvehicle is driven very light duty usage by a mature woman (now 86 years old at the time of the 2nd failure).from researching on the internet i have found that ford many issues with early mileage transmission failures and never a recall for this issue.i'm filing this on behalf of my mother
Pulled into a parking space (flat surface) and attempted to put the car into park and the gearshift lever broke off into my hand.the same thing happen about a year ago, and our mechanic replaced the defective parts.
I have a 2002 ford explorer and this morning i was going at work when the gear shift arm broke off in my hand. I had to call my wife for go at work and i was unable to remove my keys from the ignition. My car is completely un-drivable.
Bought an explorer we thought was a private owner on craiglist in chicago, and found out he was a dealer from indiana.he signed the title as first auto inc. 2620 165th in hammond in 46323.the name of seller is [xxx] .the dmv file a complaint on our behalf and stated what he did was illegal.we did not know he was a dealer til when we tried to transfer our plates the next day.we took the truck in for service and my mechanic stated that carfax has the miles almost 80,000 more than what is on the odometer.the odometer listed 110,000 and carfax was far past that amount. The dealer rolled back the miles of explorer.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Transmission had to be replaced. *ph the vehicle was shaking, made rattling noises and had become impossible to steer.the mechanic suggested that the transmission had looked as if it fell apart and may be a result of an assembly line error and.the mechanic also found that the 4wd was inoperative. *sc
Like many other frustrated ford owners, i have had transmission problems with my explorer. Its really frustrating when you take it to the repair shop and they don't even need to see it to know the transmission needs to be rebuilt, due to the track record of the faulty parts ford has used. Its really sad when they know the transmission where not good and continued to install them for more years. I hope sooner or later they own up to their faults and do the right thing and recall the faulty transmissions. We spent good money for a quality american made car and did not expect to have to invest almost $3,000 in a new transmission the next year. Ford will lose a lot of loyal customers over this and needs to address this problem.
Was driving down the highway at 55 mph at my overdrive light started flashing and my information screen showed "check transmission"when i got home, i looked up the problem on the internet and found that my transmission just went bad and will need to be replaced according to what hundreds of complaints say had to be done to fix the same problem.
Yesterday evening, i got into my 2002 ford explorer and noticed the gear shift lever was stuck in park. I was unable to shift into reverse in order to back out of the driveway. This morning i figured i would give it another attempt as i needed to head out for work. As i tried again, i simply applied the break, grabbed the shift lever and as i pulled the towards me and began to pull down to shift into reverse the lever completely broke and is now hanging. I did not apply excessive force at any point. No more pressure then i normally do when shifting from park to drive to reverse, etc.i looked up this particular situation via internet and noticed many, many complaints of the same exact description. Hopefully ford will recognize this issue and issue a part recall.
The vehicle experienced strange sounds and delay when shifting the vehicle from park to reverse.the abs light was illuminated continuously. *sc
The contact owns a 2002 ford explorer. The contact stated that while driving 35 mph, the over-drive warning light illuminated as a message appeared stating to check the transmission. The contact took the vehicle to the dealer for a diagnostic test. The dealer stated that the transmission had defective rings and bushings. The dealer also stated that the transmission solenoid block was leaking. The contact did not have any repairs performed on the vehicle. The failure mileage was 233,577.
The contact owns a 2002 ford explorer. The contact stated that while driving 2 mph and attempting to shift into park, the gear shift lever became detached, leaving the vehicle stuck in reverse. The vehicle was towed to an independent mechanic where the contact was awaiting diagnosis of the failure. The dealer and manufacturer were not notified. The vin was unavailable. The failure and current mileage was 167,000.
Transmission failure.
For the 3rd time ' 2002 ford explorer gear shift falling / breaking off.
The noise was the indication of a problem, took the car in for noise coming from the wheels.was told by ford garage all four wheel bearings needed to be replaced i was very shocked. When ford mechanic said this was a recurring problem and common in this year and model i was angry.not soon after that the four wheel drive module went out and needed replaced.this car is five years old with at the time 82,000 miles on it.now the transmission is slipping.earlier we had to replace the automatic driver's window power motor which was also expensive.had to replace rear axel bushings too.
The contact owns a 2002 ford explorer.the contact stated that the overdrive warning light illuminated and the vehicle exhibited abnormal noises.the dealer advised the contact to replace the transmission and performed the repairs in november 2008 however, in october 2011 the failure recurred.the manufacturer did not offer any assistance.no repairs were performed.the current mileage was 51,000 and the approximate failure mileage was 28,000.
Please do something about this !!!! the explorer gear shifter is defective and unsafe. There is a common thread with gearshift selector breakage on ford explorers which indicates that recall is urgently needed. After parking, i tried to move the gear shifter from drive to park to exit the vehicle. To my absolute astonishment the gear shifter broke like a dangling broken arm in the reverse position. The vehicle was rendered useless and me optionless. I work at a secure gov't facility and it was no picnic trying to get a tow truck driver access. I finally got the truck towed to the nearest dealership at $85. The dealer then informed me that the entire steering column would have to be replaced at $1,690. They didn't have the part and needed a day to get the truck back to me. I had to rent a car which was another $102 bucks. Make ford take care of this safety hazard. I asked for the part and can show you what broke inside which is literally a weak metal housing that the gear shift handle fits in....
Purchased this vehicle today and on way home the transmission "od off" light started flashing.research shows this is a major common problem with a failed transmission in this model.i am on social security disability and cannot afford the $3,000 plus to fix.
Rear differential does not allow speed differences between wheels.car turns like it has a locked or fixed axle.causes a shudder when turning.could results in control problems with the vehicle during sudden maneuvers.issue is due to faulty clutch pack in the ford factory differential or incorrect differential fluid specification from factory.not really sure which.solution was to replace the clutch pack.ford has also specified a different differential fluid from the factory installed fluid in one of their technical service bulletins.
The transmission on my 2002 ford explorer failed at about 86,000 miles and required $3000.00 to repair.ford acknowledged that it was a design flaw but would do nothing to cover any of the repair costs. After researching this online and talking to mechanics there are thousands of 2002 ford explorer transmissions that have failed.this is a textbook case of the need for a recall requiring ford to replace the defective transmissions at no cost to the consumer.
Ford explorer transmissionsslipping and going out will get u killed if u pull out in traffic and it starts slipping and want go someone may hit u and get u killed.
Explorer o/d light blinks and shifts rough from 1st to 2nd.
Hi i have a 2002 ford explorer that i have only had for 7 months and approximately 1 week ago my car started to have problems shifting gears while driving. Not long after that my check engine light came on and my o/d light came on, so i took it to autozone to get the code read and they told me it was a pressure control solenoid b (code-p0775). I went home and started searching on the internet about the code and found what it was and i also saw thousands of people complaining about the same problem. Ford knows about this issue about their faulty transmissions and they refuse to issue any recalls to fix the problem. I think its outrageous that we, the owners, have to pay for this expensive repair when its not our fault. I feel like since the transmissions for this car is faulty and is known to fail at various times and miles, which are too low for a transmission to fail, ford should be held responsible for this problem because it is definitely a safety issue because the transmission can fail at anytime which have caused many accidents and will cause more accidents and deaths until ford take responsibility for their actions and recall the transmissions. I have two small kids that are in the car with me on a daily basis and i travel on the highways all the time and this is going to be very dangerous for me to do now. I don't know what to do because i don't have any money to repair or replace the transmission and this car is the only car that we have for transportation. We all need help to get ford to do a recall.
The vehicle rolled back, when the consumer took his foot off the brake. The vehicle did not stop rolling until the consumer placed his foot back on the brake.the transmission was replaced.
Ford is a great company. I love their f-350, mustangs, and vans. But the main problem is the 2002 ford explorer transmission. I have seen and researched thousands of complaints the citizens have sent to ford and through yourselves. And yet to now prevail? what right does a person have to create a vehicle and not own up to its complication. Now i'm not saying their are perfect cars but a ford explorer has them. Now i can send you a list of what i want. But i'm not going to rant like some 5 year old in a candy store. But change needs to happen. Hundreds of these innocent people who go through out their day driving this vehicle need a break. Actually they need a fix. A "shift"into the right direction. And hundreds more are filing lawsuit against everyone they can about it. Your cant trade this car because of the problem and who has the money to dish out almost over $3,000 for a headache that could have been prevented from the start. All i need if you. Yes you is to send this message to anybody. Or everybody and help push for a new tomorrow a sunny day. A fixed problem. But i am filing a lawsuit for everything their worth. Or at least a new transmission for all explorer owners. Regardless of the year or sub model.
Started with flashing of light went to check engine light code p0775 transmission control solenoid b.... From what i'm finding out this is just a symptom of the bigger problem the servo bore leaking and needing a brass sleeve insert fix... I think it's total crap i have to pay for a kit and find someone who will follow the proper refit procedures and pay them when ford is well aware of this issue and should be forced into a recall retro fit... I am a 50 yr old disabled woman who can't afford to fix a problem the manufacturer should be dealing with....the transmission is hazardous and can disengage from loss of pressure while driving...
O/d light went on then check engine light, lost third and fifth gear.
Three months after buying a 2002 ford explorer i experienced my o/d off light blinking, and my service engine soon light come on. I'm scared to drive my vehicle now after reading all the horror stories on a website. I have no money and this has happened to me. I absolutely cannot afford to put a transmission in my vehicle. The people we bought it from rebuilt the transmission a year ago and that should have fixed the problem, but it didn't. Now it's messed up again. This is dangerous because people's transmissions go out on them. The car jumps in and out of gear. Our families are in these vehicles, doesn't that matter to you guys. What does it take to make ford responsible for this issue, a death to occur, well then it's too late and there would be more payout on fords part if a life is lost. I'm sure the family would sue and especially knowing this is an issue with the transmissions in the 2002 explorers. You are supposed to protect us before a death or accident occurs. You need to step up to the plate and make ford accountable for their dangerous transmissions. I can tell you i will own the ford company if something happens to my family. I will also have a copy of this to show the court that i tried to tell you to do something about it before it came to a death or accident. Something needs to be done. Now, not later.
2002 ford explorer gear shift lever broke off while in drive. The lever is connected to asoft aluminum cylinder thru a u shaped end anda pin. The cylinder sheared at the base of the u as a result leaving no way to shift or get the key out after turning the motor off when ifinally got stopped.repair cost is $1400 for a new steering column plus labor.cannot buy small part that broke separately so explorer is not fixed. A picture of the problem can be seen at this url http://www.explorerforum.com/forums/showthread.php?t=188761&page=4.
Transmission took a crap, it seems to be a know problem with the 2002 & 2003 explorers. Guess we should have looked into the explorer better.
1.rear end howling noise (3/18/2005) - hear noise when accelerating between 40 and 65 mph.when letting off of accelerator, noise goes away, comes back again when accelerator is pushed again.dealer service dept replaced rear carrier bearings, cup, seals, and spacer in rear differential.noise now occurs between 65 and 70 mph.was taken back to dealer service dept on 4/11/2005.was informed 4/20/2005 that rear differential was adjusted with new spacer, but noise is still there.service manager has another ford explorer on lot and test drove it.this explorer has same noise between 40 and 65 mph. One of the techs (who used to work at a ford dealership) told service manager that alot of 2002 ford explorer owners have been having this problem.ford has no solution or cure. 2. Noise in timing chain area.ford has a tsb on this.i can hear this rattling noise coming from this area and told dealership to look into it.they could not duplicate the noise, although when test driving it with assist. Service manager, i could still hear the noise, but he could not.i had my local mechanic check this out, and they can hear the noise that i'm talking about.this problem has yet to be fixed.3. Vibration coming from front end on interstate that starts at around 70+ mph.when climbing asteep hill on interstate and transmission downshifts, can feel a grinding noise in powertrain.dealer believes that the fluid in the transfer case might need to be changed,causing clutches inside to stick. Will find out tomorrow (4/21/2005).
Recently purchased 2002 ford explorer. Shortly after, within one to two days i attempted to exit the vehicle by shifting into park and opening the drivers side door.although vehicle was at a complete stop when i exited it began to roll backwards causing me to fall beside alongside the driver side with lower right extremities still inside the vehicle.immediate assistant was available so minimal damage was done.currently requires caution when shifting into park do to additional maneuvering to shift into park.
While moving the shift lever from park to reverse, the lever broke away from the steering column and could not be returned to park position. The vehicle was stuck in reverse, engine running, and brake applied. With the brake applied, the engine was turned off, still in reverse. The key could not be removed until a small wire contact inside the steering column was shorted to the metal in the column. The vehicle had to be dragged onto a tow vehicle and taken to aikins ford in winder, georgia. I was told the entire steering column had to be replaced and the part plus labor would be approximately $1500. Aikins ordered the part and is still waiting after discovering that there were 221 steering columns on back order with the after market manufacturer licensed to provide the part. The design of the shift lever included a "pot" metal disk housing that requires the spring behind it to be actuate by pulling the lever forward to change thegear status. The housing snapped in half, leaving the lever dangling by a small wire. Only the fact that the vehicle was not moving averted clear and present danger of an accident. I have requested that the steering column part be returned to me and have very good photos of the vehicle and the actual separation at the break in the column. I will furnish either to your department if and when i get my explorer back. Now 56 days and still waiting. I believe that it was design flaw to allow a part that requires uniform strength to be a molded piece of "pot" metal and someone may get hurt, if not already in the 221 incidents that ford is aware of.
2002 explorer has problems picking up speed and over use of gas.the consumer also had problems with the transmission, gear adjustment, difficult high altitude driving even after gear change, air suction into the engine and transmission, accelerator and ses light illuminated.the vehicle was taken to the dealer but they refused to provide any assistance.updated 07/06/06.
The transmission is junk. Ford knows this. Rebuilding or replacing the transmission is inevitable...and not just once, because there are known design and manufacturing issues that will only cause the failures to repeat themselves. Unless these failures are dealt with, there are many people on the roads who are at the mercy of luck that the car they are driving or the cars that others are driving near them wont stop dead, stopping them dead. How is this known problem not a public safety issue? have you counted the number of ford explorers on the road??its scary.
Tl- the contact owns a 2002 ford explorer. The contact stated that while parked he placed the gear in drive when the gear assembly detached. The vehicle was towed to the dealer for diagnosis. The technician stated the gear assembly would have to be replaced. The manufacturer was not made aware of the failure.the vehicle was being repaired. The vin was not available. The approximate failure mileage was 141,000. Da
The contact owns a 2002 ford explorer. While driving at various speeds, the transmission failed to shift into different gears. The contact mentioned that there was a loud whining sound coming from the transmission. While driving up a hill, the contact was unable to change gears and had to apply the brakes in order to stop the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 156,000.
Transmission failed on the highway at 70mph pulled off exit and continued on city roads to our jobs parking lot and is no longer drive able.
Transmission is whining and needs to be replaced.
2002 ford explorer xlt, 79,409 miles, placing car into park from drive and the gear shift breaks off in my hand. The transmission is now between reverse and park with no way of me being able to turn the car off. I used the emergency break so that it would not roll out of the parking spot (because of course i was on an incline) and the car ran for one hour and twenty minutes before it got to the dealer and they were able to turn it off. It is costing $1000.00 to fix. I found out that i am not the only one that this has happened to. Not from my dealer who said they have seen nothing like this but from carcomplaints.com.
O/d light keeps flashing, will not switch into second gear until you let off the throttle. Gets as high as 38,000- 40,000 rpm.
The contact owns a 2002 ford explorer. The contact stated that while driving at various speeds the transmission independently switched to 4 wheel drive and the vehicle stalled. The failure recurred several times. The vehicle was towed to an independent mechanic who diagnosed that the transfer casing and ignition coils needed to be replaced. The ignition coil was replaced and the transfer casing was repaired however the failure recurred. An unknown dealer and the manufacturer were notified of the failures. No assistance was provided. The failure mileage was 80,000.
The contact owns a 2002 ford explorer. The contact stated that while driving at various speeds, the vehicle would suddenly hesitate and the speed would decelerate. The contact indicated that the check transmission sensor light and over drive light had iluminated. The vehicle was taken to an independent mechanic. The technician diagnosed that the transmission was faulty. The vehicle was not repaired. The manufacturer was notified of the defect but no solution was offered.the failure mileage was 150,000.
The contact owns a 2002 ford explorer. The contact was driving 10 mph when the vehicle failed to shift gears properly.the over drive warning light illuminated during the failure. The vehicle was taken to the dealer where it was confirmed that the first and second gears of the transmission failed and needed to be replaced. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 100,000 and the current mileage was 120,000.
The contact owns a 2002 ford explorer. The contact stated that the vehicle rolled forward after it was parked. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 232,160.
2002 ford explorer automatic transmission problems.various problems.when i first got it (at 45k miles), it would take about 20-30 seconds to engage into first gear after being in reverse.when it did engage, it jumped forward while doing it. That does not happen much anymore.if i have to slam on the brakes (dog, kid, deer runs out, light suddenly changes or someone cuts me off, etc...) the tranny slips out of gear into neutral stays there for an indefinite amount of time, then lurches forward 3-4 feet as it kicks back into gear.this has not caused an accident yet!have seen a dealer for both of these problems - 3 times.was not able to even get the problem diagnosed, much less repaired.as time has passed, i have learned to be careful and ginger with the vehicle.i shift softly and slowly, i don't gun it and do my best to ensure there is plenty of room between me and the car in front of me. Now the transmission has begun slipping.i have seen multiple accounts online of people having transmission problems with the 02 explorer.i firmly believe ford needs to issue a recall.the lurching forward problem is huge!very dangerous!today it was scary.i was approaching a crosswalk and only doing 25.hikers and bikers notoriously just walk/ride through the crosswalk without looking.there is brush that blocks the view of bikes in one direction.today, a bike made no effort to stop to look for cars and bolted out into the crosswalk.i did not see him coming for the brush.i had to slam on the brakes.as he was in front of me, he caught some gravel and slid and fell in front of my car.my car lurched forward nearly hitting him.i can't get the problem fixed if the dealer can't figure out what is wrong.short of having the transmission completely rebuilt...which is what i am going to do.i really feel that ford should be responsible for the cost of doing so.
Transmission failure
The contact owns a 2002 ford explorer. While the gear shifter was shifted into the park position, the four wheel drive shifted. While driving 10 mph, the four wheel gears shifted again. The contact activated the gear buttonm but it did not work. The vehicle managed to place itself back into drive gear.the warning lights did not illuminate. The failure occurred numerous times. The dealer was not notified. The manufacturer was notified. The vin was unknown. The failure mileage was 145,819.
2002 ford explorer transmission died for the second time after i had the dealership replace it, 75,000 miles ago. I am now sitting at 156000 and it is doing the same things again. This gives me such a bad taste toward ford, and i have been a die hard ford guy.
I pulled into my driveway and went to put my vehicle into park and the gear shift was like a broken limb in my hand.i checked with several auto part stores and the replacement part is a dealer only part.ford will not sell the part to customer for personal repair.plus the cost to repair is very costly.i was seeking information and found several other complaints on autobeef-car complaints.com.seems like ford needs to reconsider this as recall.
The contact owns a 2002 ford explorer. The contact stated that while driving 35 mph, the gear shifter detached from the vehicle. The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. The vehicle was not repaired. The vin was not available. The failure and current mileage was 130,000.
When putting car into park or reverse, car would sometime still be in drive for seconds after putting car in gear. Several times now, occasionally car will simply shut off. Recently, the car would not go into park and shifter separated from steering column.
In 2009 on the way to our family vacation our transmission failed.we had it towed and the transmission replaced with a ford rebuilt transmission with a warranty purchase.in 2012 this rebuilt transmission failed and we had it taken to a ford dealer and the transmission replaced with another transmission.this current transmission is exhibiting the same symptoms as the last two did prior to failure.
The contact owns a 2002 ford explorer. The contact stated that while driving 40-45 mph, the transmission failed without warning. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 150,000.
I was driving along and the over drive light off started flashing and i started experiencing the vehicle starting to shift harder in 1 & 2 gears!
Ford 20026 cylinder explorer xlt o/d off light flashing on dashboard. Transmission problem started with 100,800 mile. Had rebuilt transmission done at 100,800 miles. Now vehicle has 109,900 miles and od/off light flashing again. Was told that transmission is falling apart. Back in transmission shop again. There are thousands of same complaints for the same problem on 2002 ford explorers. Ford will not help at all! ford needs to recall transmission.
I have a 2002 ford explorer i was driving down the highway when i noticed the overdrive light flashing. Then the passenger asked me if i could smell transmission fluid and i had said yes. This ended up costing me $2800 and my mechanic told me that the torque converter was failing and sense he had it apart he should go ahead and rebuild it.
While driving the vehicle made a loud "bump" and then i lost all acceleration.this problem needs to be addressed by ford, this is very dangerous to all of the sudden lose a transmission while driving.i have seen numerous complaints on the transmission of this year of vehicle, so there is obviously a problem.transmissions are not cheap by any means, i don't know how i'm going to get the money to fix mine.i currently have no vehicle and have had to resort to bumming rides from people just to get to work.this vehicle needs to be recalled!!!
Overdrive light blinking on 2002 ford explorer xlt.then service engine light came on.went to mechanic who said transmission died. This should not happen to a car with less than 80k miles.ford needs to fess up and issue a recall.this is happening to too many people.
I purchased this vehicle in july 2013 and drove it approximately one month when i began to notice that the transmission was not shifting properly. While driving along there was a sudden decline in my speed while the rpms continued to increase.i slowed to a stop as i pulled to the side of the road.i checked the vehicle for any outward signs of damage having found none i once again attempted to continue my trip.this time the vehicle managed to accelerate to a blistering 5 miles an hour while having to maintain a 4-6 thousand rpm range.i proceeded along the grass of the road until i reached home. It sits now in my yard covered with my "tarp of shame". This piece of worthless crap surely fits it acronym (ford) found on the road dead....my spelling might not be the best, but it is better than this piece of ...at any rate, how much more does the public have to pay ford.we paid with the bail out millions to their executives to get millions in bonuses to rip us off by not paying for and/or fixing their pieces of junk...enough is too much already!if you atthe nhtsa doesn't do something maybe we citizen ought to take out a class action lawsuit on you.how many complaints does it take to constitute a pattern?above 4,500,000....or will it be the deaths of one or more of our children at the hands of these fatcats who laugh at us, with such indifference and unbridled contempt.it does seem that it gives them joy to mock the public and the government this way.consider, gm recently was found hiding their known defects and now ford has been doing the same thing for well over a decade. What would ole henry ford say today? but, what hurts me the most is, i used to like fords but now give me a toyota, honda, nissan or a skateboard before one of these so called pieces of engineering wonders!! the real wonder is where and with who, will they break down on next!!!!!!!
I just purchased the vehicle in a private sale on 11/09/12 and on 11/10/12 went to shift from park into reverse on a flat surface and my shift lever broke off and i am not able to shift my vehicle.
Transmission failed for the second time.failed originally at 65,000 miles and had to be replaced.failed again 3 years later at 130,000 miles and had a rebuilt transmission installed.10 months later at 140,000 miles the transmission is leaking and starting to slip.i don't anticipate paying for a 4th transmission on this vehicle.obviously there is something wrong with the design.
Bought a used 2002 explorer with 116,000 miles on it, went through all the ware items and replaced with new. I drove this vehicle to work for a while, enough to get the mileage to 140,010 miles then suddenly started to slip into 3rd or miss all together 3rd gear.1st to 2nd works fine, 2nd to 3rd is gone (engine raves like it went into neutral) when you let off the accelerator it goes into 4th gear on will pull again, o/d works also.dangerous for anyone in vehicle, this is a very serious safety concern, if someone was to have to get into traffic and this vehicle was to this they could very easily be run over by a vehicle they are trying to stay ahead of or had pulled out in front of.ford has known about this problem for years now and is doing nothing to make it go away are remedy the poorly designed transmission and it just ticks me off that the federal highway safety people don't make ford do a recall to fix the affected vehicles before someone gets killed.
Went to leave a baseball game and attempted to put my car in reverse only to have the gear shift come loose from the steering column and was just dangling there.of course customer service at ford could not help.
I have a 2002 ford explorer eb and this car is a piece of crap after i bought the car the tranny is slipping like crazy and its hard to change from park to drive. I have looked it up and there are many people with the same issue and it is a closed tranny so i cant even check the fluid in it but ford is not doing anything about the issue i will never own a ford again.
2002 ford explorer rear end noise when accelerating between 50-65 mph (a loud howling sound). When i let off of the accelerator the noise goes away.took it to a mechanic and they replaced the bearings, but the noise is still there.they said it was the rear end gear ratio.this sound is too unbearable.the rear end gear ratio should be fixed under a recall.
The contact owns a 2002 ford explorer. The contact stated that the transmission failed. The vehicle was taken to the dealer where the transmission was rebuilt. The manufacturer was contacted about the failure. The failure mileage was 146,000.
Ford explorer rear end differential constantly needs replacing. Ford dealer charger me $1800 and used salvage parts eventhough i told them not too.
I was driving in town when i accelerated from a stop light and the transmission would not engage into 3rd gear.the engine revved highly and then suddenly the transmission kicked into gear with a sudden jolt forward.
I bought the 2002 explorer new from a ford dealer.at 86,000 miles the transmission proved to be defective and had to be replaced costing $3,000.just today 11/19/2013 at 134,000 miles the transmission needs to be replaced again $4,200.00.i have seen several websites with hundreds of posting telling about similar problems with ford transmissions.here is one such sites web address:http://www.topix.com/forum/autos/ford-explorer/tdmgq44c3jtcjsr03/p26#lastpost ford knows about these problems but refuses to take action other then profiting from continued sales of more defective transmissions and parts.i bought the explorer in good faith for about $31,000.00 and will have paid $7,200.00 (approx 23%)in transmission replacements. The danger here is that these ford transmissions could and may actually have already seize while driving thus causing untold safety issues.please research this and create a recall.thank you.
The contact owns a 2002 ford explorer. The contact stated that the vehicle was parked and she attempted to shift into reverse, but the gear shift lever detached from the steering column. The vehicle was in the process of being towed to an independent repair shop to be repaired. The manufacturer was not made aware of the failure. The failure and current mileages were 141,000.
My wife started our explorer and tried to put the vehicle in reverse and the gear shift handle snapped offin her hand. Only to find out that this problem has happened to many other ford owners! unbelievable! so now i have to have my vehicle towed to a repair shop to have this "ford problem" fixed! and also shell out over $1000 dollars just so i can get my explorer back on the road!!! and when i called the local ford garage to ask about this defect, they acted as if this problem has never happened before!bs!
Im another sad story of a 2002 explorer. The transmission started slipping,clunking and the o/d light is flashing. Just paid this piece of junk off and now waiting to here from the dealer where we bought it for that oh familiar quote of 3000 to 4000 to fix.
Out transmission isn't out yet, it's on its way out. When accelerating it stops at 25-35 mph and the rpm rev up to the red limit if you don't take your foot off the gas and it wont switch gears for a minute or so. Sometimes you hear a loud dropping sound and the entire car jerks when it switches gears. This first happened when speeding up on a busy main road near detroit, almost causing us to be rear ended. We took it to a transmission garage and were informed it would be $2,000 or there abouts to fix. Had the other driver not been paying attention or had this happened on a highway myself, my fiance, our four children would have been seriously injured or worse. Apparently the transmission is a recurring problem with this model of vehicle and the manufacturer should be made responsible for this blatantly dangerous defect.
While driving my car to work, i came to a stop sign at the end of my road, like i do every morning. However, on this morning, as i tried to accelerate from a complete stop, my car bogged down which left me in the road for seconds longer then was safe. There was a car speeding around the curve, and my car would not accelerate like it should. Finally, and thank god, it jammed into gear, and me and my one year old son were not injured. Also, on that same day, my car starting skipping while in first gear, which also was a safety hazard because it was jerking so hard, it was hard to keep in under control, plus it also slowed my progression across highly congested areas down, which also put my safety at risk. We took my car to the shop, and the repairman stated that my transmission was having problems with first gear and overdrive.there had been no previous warning or indicators that something was wrong with my transmission until the day of. We had the fluid checked and the engine checked. Nothing was wrong that we could have prevented.
Third transmission failure since 2010. Bought a ford remanufactured trans as this is my second 2002 with a failed trans. The first one i bought failed seven months later. Replaced under warranty at 17,000 miles later. Fast forward to last saturday. Same failure as the last two. No help from ford, probably surprised i made it through the warranty.
Gear shift lever broke off.while parking my 2002 ford explorer, the gear shift lever sheared off in the steering column, leaving the vehicle stuck in reverse gear.a quick search with google reveals a significant number of identical failures, indicating a common manufacturing defect.ford have not issued any form of recall or other assistance for this problem.had the failure happened while driving (perhaps while shifting up or down on a mountain road) it could have caused an accident.given the age of the affected 2002 model vehicles, it is only a matter of time until this does occur.my vehicle has not yet been repaired; the broken part is currently available for inspection.
Gear shift broke off in my hands.
The contact owns a 2002 ford explorer. While driving at approximately 55 mph, the transmission shifted from third gear to fourth gear independently and the vehicle decelerated. The vehicle made an abnormal noise and the engine warning indicator illuminated. The vehicle was driven to the dealer for diagnostic testing. The technician stated that the transmission was burned out and needed to be replaced. The vehicle was repaired. In addition, the contact stated that while driving approximately 35 mph, a snapping sound emitted from the vehicle and the steering wheel became hard to turn. The failure recurred multiple times. The vehicle was towed to the dealer for diagnostic testing. The technician diagnosed that the power steering pump was defective which prevented it from holding the fluid damaging the anti-brakes system. The vehicle was repaired. The manufacturer was not notified. The approximate failure mileage was 144,000. The vin was not available.
Rear end is making a horrible rubbing noise....thought it might be the tires but i just replaced all 4 tires with the same exact tires they come from factory with and still have the problem.
While driving car would not shift passed 3rd gear. I had to pull over on a busy highway because i was afraid the engine would explode.i later found out, after researching, that the risk of it shifting into reverse is a common problem with the po745 error code in 2002 explorers.
Today i drove my 2002 ford explorer out and upon returning home i could not shift it into park. I switched it off thinking that if i crank it up and turn the wheels it would go into park but i couldn't even crank it up because i was not in the park gear. I played with it for 20 minutes and it finally went into park.i let it sit for a couple hours and went back out and cranked it, it went into gear. I drove it around the block came back and parked. Cranked it up about 10 minutes laterto go out and it would not come out of park gear. I have no idea what the problem but if it's something serious the dealer can have it back. Something should be done to make ford repair their malfunctions, we are talking some serious money on these repairs and a lot of people like myself is looking for work now. People we need to start protesting out side these dealerships. They are getting rich and we are suffering at their mishaps.
While my wife was backing up in my son's driveway, the gear shift broke on my 2002 ford explorer.the charge to repair by a ford dealer was roughly $2,000.00 (including tow charges).after doing research on this issue, it apparently is way too common, however ford refuses to acknowledge responsibility or issue a recall.
Automatic transmission needs replaced
My 2002 ford explorer has a rear end noise it is really loud i've noticed many explorers have the same problem.i have replace rear axle the whole rear end and the noise comes back i think its ridiculous that i have to pay all this money to fix it when its a wide spread problem for ford explorers.ford should have a solution by now and should fix it for free.the noise is a constant when driving.
The contact owns a 2002 ford explorer. The contact stated that while driving 50 mph, the overdrive warning light illuminated as the vehicle began to loose power. The contact took the vehicle to the dealer for inspection where they stated that the transmission needed to be replaced. The vehicle was repaired but the failure recurred three times. The manufacturer was notified of the failure. The failure mileage was 114,000.
This requested recall involves a 2002 ford explorer having an automatic transmission.during normal use, the shift lever breaks off at a cast rotating cylinder that transmits the torque from the gear shifter to push and pull the cable that puts the vehicle in park, drive, neutral, and reverse.the vehicle also had a tendency to jump out of park even before the part broke which caused the vehicle to roll back and almost pinned me between another vehicle when the vehicle rolled back and crashed into a vehicle parked downhill.this was a near miss accident.ford wants to charge $1500 to replace the entire steering column.we elected to junk the vehicle at this time until another solution can be found.vehicle still drives if you reach your hand and push/pull the transmission cable to shift the automatic transmission into gear.we can send the broke off section of the part if you will return it.on the internet, there are many reports of the same failure for years 2002 through 2005 ford explorers.
Air bag wiring harness to short : every time you move the seat the air bag light would come on $683.00 repair service technical service bulletin from ford no compensation for repairs miles 22,000. Front wheel bearing failure left and right60,000 miles. Rear spring failure 75000 miles front spring failure 75000 miles. Fuel tank registers 1/4 tank when tank is empty 45000 miles transmission cellinoid failure 28000 miles and 800000 miles heater control module 70000 miles. Intake leak 80000 miles. Rear wheel bearing and axle seals 100,000 miles. Other than that great car. If ford cared about its customer it would have fixed the transmission problems they had six flaws from day one of production from 1990 ---- why ford if you had a real transmission it would make up for all the other failure built into this car. You make great real trucks like the f150 other than that your entire fleet is junk.
Needed a new tranny at 118,000 miles then needed another one
At 75,000 miles, the vehicle started to make an extreme grinding noise in the rear. Took to a car repair shop and they indicated the rear differential was shot. All the bearings in all four wheels were shot. The car repairman indicated that he has seen many of explorers come in with this exact same problem. To make matters even worse, the parts are not engineered to repair economically. You must buy all new assemblies just to repair bearings. The total cost of the repair is $2,500.
A part that should never fail, the shifter handle broke off. This appears to be a common and expensive failure.
The o/d light flickers on and off and there appears to be no third gear, according to three mechanical transmission inspections.researching websites indicates that this is a known prevalent problem for this vehicle.need to know:1.was there a recall?2.what, if anything, ford is willing to do to fix or compensate for the considerable expense involved to repair this obvious defect.
Defective transmission in a 2002 ford explorer eddie bauer after only 117k miles.transmission fails shifting between 2nd and 3rd gears.some times gets stock in parking.complete failure estimated repair cost $3600 to $4000.
I pulled up to the gas station while on my way to work and as soon as i was about to shift into park the gear shift broke right off in my hand. It was causing some nor difficulties in the past where it would show signs of resistance when shifting gears but never something so serious as this current incident. I called a tow truck which appeared about 40 minutes laterand then took me home. I have tried to find a new part but no dealer or parts manufacturer has it in stock.
When shifting into park the shift linkage coupler snapped and the shifter came off in my hand. Upon inspection the coupler is a cheap resin and should not snap with normal wear usage. This is a link to a forum with 129 complaints of similar issues. Http://www.carcomplaints.com/ford/explorer/2002/accessories-interior/gear_shift_lever_prndl_fell_off.shtml.
On the afternoon of october 22nd 2012 my pregnant wife was leaving the speech therapist with my son went to put the car in reverse and the shifter snapped off in her hand. The car every since we had it when u put it in park as a delay and rolls for ward a bit i feel that this is a recall that ford should issue for this car. Its just not fair to have to pay over 1200 dollars to fix something that is not my fault.what if this would have happened in the street luckily my wife knew to shut the car off and apply the emergency brake. This problem really could end up in serious injury or even fatality to an individual.
The contact owns a 2002 ford explorer. The contact stated that while driving approximately 35 mph, the vehicle became hesitant to acceleration. After shutting the engine off and restarting, the check engine and od warning lights illuminated. The vehicle was taken to the dealer for diagnosis. The technician stated that the transmission would need to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 117,000.
Started vehicle put into gear and car will not move won't go in reverse won't go into drive. Will go into gear but will not move forward or backward. I have had various problems with this vehicle just got it out of the shop for 1600.00 in the middle of november 2009 for wheel bearings , tie rods, and oil change. Now within less than 2mths i am stuck without a vehicle to get to work again. Please help bill collins ford doesn't seem to give me any help just constant repair work and high costs with no repairs really being done.
Driving in rush hour traffic, transmission would not shift into high.i was almost hit by a semi truck on i-94 near i-275.
2002 ford explorer experiencing problems with the 4wd, the over drive light illuminates on the dashboard and the vehicle is giving off a rotten egg smell. *mr there were front end problems.the 4wd module wasn't working.the driveshaft and both front wheel bearings were replaced.the rotors were out of round. The service engine light illuminated along with the over drive light.the transmission experienced the same problem on two occasions and possibly a third time.a large puddle of transmission was found under the vehicle.the torque converter was noisy.the acceleration pedal would pull back.when the vehicle was accelerated, it would whine.the left rear wheel bearing was gone and caused damage to the axle, brakes and the tire was barely holding on.the error code for the service engine soon light was due to the solenoid which had been changed before.the a/c was inoperative. *sc
Rear-end whines excessively when driving at 45-65 mph. Very load. I am concerned because as i researched it on the internet it is apparent that i am not the only one suffering from this type of problem.
The contact owns a 2002 ford explorer xlt. The contact stated that the overdrive warning light would continuously flash. The failure would occur sporadically whether the vehicle was in over drive or not. The contact stated that when placed in park, the vehicle would continue to roll further than usual. The vehicle was taken to an independent repair facility where the mechanic was unable to duplicate the failure or generate a failure code. The vehicle was not repaired. The current and failure mileage was 118,000.
The contact owns a 2002 ford explorer. The contact stated that while shifting from park to reverse, the gear shifter fractured.a local mechanic inspected the vehicle and located the failure at the gear housing unit. The mechanic advised the contact that the gear shifter housing would need to be replaced.the vehicle was not repaired. The failure and the current mileage was 143,000.
Complete transmission failure. Slipping in-and-out of gear, failure to shift between gears, unable to stay at idle without shifting to park. Almost caused a collision when gear slip occurred in the middle of a major intersection.
The contact owns a 2002 ford explorer. While the vehicle was idling at a stop light, the overdrive warning indicator illuminated and the vehicle stalled several times. In addition, the vehicle was difficult to shift into second and third gear as well as drive, which was when the intermittent stall failure occurred. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The vehicle was parked and unable to be driven due to the intermittent failures. The approximate failure mileage was 200,000.
The transmission would not shift between gears in my 2002 ford explorer resulting in my being unable to accelerate on the massachusetts turnpike at rush hour.
This 5r55w transmission had to be replaced at 108,890 miles for $3500 while my daughter lived at college.i purchased a 3-year 36,000 mile ford warranty as i was confounded that a truck transmission might fail at such an early age.3-years 16-days 35,652 miles later this ford reman ford installed trans also failed and ford is unwilling to accept any responsibility for cost of repair replace, 16-days beyond a 100% free replacement. The local dealer quoted $4500 and the previous dealer (100 miles away) quoted the same $3500.i opted for aamco at $2500 and 3-year 36,000 mile warranty, since ford can't re-engineer their own transmission to last a reasonable amount of time, there are hundreds of complaints just on the 2002 explorer transmission, and there are thousands for 5r55w transmission.it is unconscionable that ford is unwilling to accept any liability.
Vehicle transmission has suddenly quit at only 120,000 miles.because of a code p0775 "pressure control solenoid".shopped the fix (which all repair shops say is very common on early 2000 ford's) and it will need a $2500 rebuild.did some online research and found more complaints on this than i can account for.i contacted ford customer support line and was transferred to my local dealer.local dealer said i fall outside of any customer appreciation programs and there is nothing they can do than fix it for me for $3200.with the amount of complaints on this issue along with the cracked tailgate that i see on all ford explorers i drive by, there should be some sort of forced recall.
My 2002 ford explorer eddie bauer is on its 3rd transmission. It has 78k miles on it. Help
Loud noise coming from rear of vehicle. Let off gas and is fine. Took it to the shop and have to have a new rear end and new housing. I am sorry but a 2002 vehicle should not be having these problems. It is the worst vehicle ford has ever designed. They just lost another customer.
2002 ford explorer xls. At 24,000 miles, transmission would not shift into gear:transmission needed to be rebuilt. At 26,000 miles, load whining heard from rear of vehicle. Brought to dealership on three occasions to complain and was told they "could not duplicate the noise" and "it is how it is supposed to sound". On the third return , i produced seven pages of documented complaints from other owners found on this web site and others. They decided that now they might know what the problem is and replaced the rear differential and drive shaft. Problem was fixed for the next 30,000 miles but is now displaying the same noise and is "clunking" in to drive and reverse. Separate problem with the daylight running lights, they flash like an emergency vehicle till i turn the head lights on.i did not notice till i was pulled over by a sheriff and questioned as to why i had emergency lights installed on my vehicle. On a positive note, i do get through traffic jams a lot faster now.
My vehicle was parked in a driveway. I started the vehicle, depressed the brake, and attempted to put the gearshift lever into reverse. The gearshift lever would not move. Again, i depressed the brake and attempted to move the gearshift lever into reverse. The lever broke off at the joint where it comes out of the steering column.i had to hire a tow truck. The driver had to disengage the transmission to load it onto the bed of the tow truck. This has been a massive inconvenience both financially and strategically. I expected this issue to be in the recall mode as there are many incidents noted on this site. I feel the ford motor company should be held liable for all my costs as this is obviously a flawed metal joint that should not fail with normal use. We reside in a mountainous state and use the gearshift lever to down shift on the same roads. This occurrence would have been disaster on floyd hill outside of denver. I guess i was lucky!
My 2002 ford explorer xls, 85,000 miles, started without warning to flash the o/d light and the transmission failed.
Taking kids to school transmission failed -pulled out into traffic from stop trans. Was in drive 1st ok 2nd ok third would not engage & engine overreved. This causedvery dangerous near miss & potentially multiple car pile up- i received no warning light check engine anythingwas running fine with nosigns of troublejust,went out.
My 2002 ford explorer has a transmission failure. The od light is blinking. And it shifts hard with gears. Also makes a knocking noise when trying to shift. When i try to go, the rpm just runs high and the truck does not move. When im driving and it needs to shift to another gear, it just rems and doesn't shift.
Automatic transmission failed at 85k miles.
Repeat failure of brake light switch,cruise control won't disengage when brake pedal depressed ,an unsafe situation.also intermittent inability to shift out of park and brake lights not operating.
My 2002 ford explorer o/d light is blinking, as many other ford explorer ownersi am afraid this is a serious transmission problem, i want ford to be liable to address this problem of such a big magnitude.
The contact owns a 2002 ford explorer. The contact stated that she had issues shifting gears and when she would turn corners, the vehicle would shift out of gear. Other times, she had issues shifting into drive and moving forward. The vehiclewas taken to an authorized dealer where the contact was informed that there were no related recalls. The transmission was replaced in 2008 at a repair shop. However, the failure continued. When the contact placed the vehicle in park (with theengine on) and went into a store, the vehicle shifted into drive and hit a building and then moved back and hit another vehicle. There were no injuries. A police report was filed. The vehicle was taken back to a repair shop where the contact was informed that a component of the steering column would not allow the vehicle to lock into gear. The steering column was repaired. However, after the repair, the transmission slipped. The vehicle had not been repaired. The manufacturer had not been notified. The current mileage was approximately 140,000. The failure mileage was approximately 80,000. Updated 10/21/11*lj
We have 2002 ford explorer suv with only 68k miles and we had to have an entirely new transmission put in it,just a year and a half earlier with less than 59k mileswe had a new shift solenoid replaced.a year and a half later the transmission started doing the same thing again which prompted the new transmission .at the transmission shop we were informed that they have done numerous complete transmission overhauls on these explorers and jags, with very low miles, just in the last six months.this explorer has been well maintained and not driven that much that it would have needed such a major undertaking with such low miles.we have been checking around and transmission shops have told us they have seen alot of theexplorers like ours with low mileage needing complete replacements don't know what it takes to get a recall into effect but i am hoping this might be a step that needs to be taken by individuals.we have spent over $3500 in the last year and a half on our eddie bauer and regret the day we purchased it.our 1986 chevy wagon with 133k never has given us any problem this big.
My wife was unloading two grandsons from our 2002 ford explorer. She had removed the youngest one when the four year old got into the driver's seat on his knees and pretended to drive. The iginition was off and transmission in park. He pulled on the shift lever, the automobile began to roll backwards. My wife opened the drivers door to stop the vehicle. It began to roll backwards faster and the open door struck her knocking her to the ground. The vehicle struck two trees shhortly after that causing $5675.77 in damagesto the vehicle. I called ford motor company 0n august 5, 2005and spoke to tiffany explaining that the "brake-shift interlock' had failed causing the incident described above. Her question to me was, "what do you want ford motor company to do about this." i replied that i wanted compensation for damages and the defect corrected. She said that ford motor company would not investigate this defect, nor make any compensation for damages and that i should handle everything through my insurance company. I called again on august,09,05 and spoke to damian who gave me the same reply as yiffany.
Was driving home from getting groceries and the car failed to accelerate. Was at a intersection so it was a unpleasant situation as their was oncoming cars. Pulled the car over and shut off.. Checked for transmission fluid.. There was none. Started car and it would only drive about 15 mph the remainder of the trip. The overdrive control on the transmission had failed. 2200 repair.. Checked the recalls and there currently is not one even though this specific transmission has thousands of complains (not over exaggerating) this is a dangerous situations considering i could have been on the interstate or a on ramp.this vehicle is sitting in my garage awaiting a recall of when my family gets the financial stability to repair it in a non ford dealership/repair shop. This suv gets regular fluid fills/changes at the correct intervals with documentation.. This transmission is "sealed" which means it cannot be checked for fluid loss or bad fluid. "bad engineering" which should require a repair at fords expense.
2002 ford explorer - od light flashing and engine over-revving when going fm 2nd to 3rd gear - automatic transmission. When it does finally shift into gear, it is very hard and jolting.73,000 miles on the car and it was purchased new. I'm being told by the ford dealership that the transmission will have to be "overhauled" at a cost of $1500-minimum. I understand that there is a history of this type of problem with the 2002 ford explorer. Is the nhtsa looking into it?
2002 ford explorer transmisson slipping gears, hard to shift, and not accelerating in april 2008 at 100k miles.replaced with a rebuilt transmission and same thing is happening again after only 40k more miles and only 2 months out of warranty for the rebuilt transmission.this is clearly a defective transmission and somebody is going to get seriously hurt.
While driving my vehicle when it shifted gears the car slowed down and the rpms went up to 4000 - 5000. After a minute the car shifted into the next gear and it seemed to drive fine. Then the o/d off light began to flash on the dash.this problem has occurred multiple times today. I have seen many instances of the problem listed on the internet for my make, model and year.
I have a 2002 ford explorer xlt 4l 6cyl. Will not shift into 3rd gear smoothly. O/d light flashes.
Purchased vehicle from crossroads ford , raleigh nc june 24,06while driving in traffic nov 22,06 check transmission appeared on message center, odo light started flashing, check engine light illuminated and vehicle would not shift gears. The vehicle would not increase speed while engine rpm were increasing. Vehicle gave no prior warning of impending problem from jun to nov and had been driven locally for the period of ownership. Took vehicle to the local ford dealer close to my home i was informed that after diagnostic testing and referring to ford tsb the transmission needed to be replaced. Called ford customer service, they informed me that it was an unfortunate situation, but there was nothing they could do for me and to call the dealer where i purchased the vehicle. Called crossroads ford and left a message for mike bevan (service advisor) he failed to return my calls. My husband called mike bevan and was able to speak with him, mike informed my husband that there was nothing they could do and if we would bring the vehicle to him they would let us know the cost to replace the transmission. I did some research online and was surprised at the large number of owners listed on carreview.com with the same situation. If this happened on the highway another vehicle could have rear ended my vehicle causing damage and injury.
Whine in the rear end. Mechanic rebuilt the rear end and the bearing all show signs of failure according to the mechanic ford had used cheap bearings in the rear end. The transmission also has problems shifting. Each time the vehicle shifts, it shutters and jerks. I am afraid that ford used the same type bearings in the transmission as they did in the rear end and they are failing as well.
We own a 2002 ford explorer xlt with a v6 engine.it has approximately 149,000 miles but has been well-maintained.on 5/24/08 we experienced a sudden catastrophic failure of our transmission when driving in downtown seattle.the o/d light would blink and the vehicle would not move.attempts to resolve this found that first gear was available if we would only go for about 100 yards at best.we ended up having it towed to an independent mechanic who diagnosed it as a total failure and required a full rebuild.he also found that the vehicle had been maintained to spec and there were no service-related issues. If this had happened when we were on i-5 or going up a steep hill (of which there are many in seattle) this could have been a very serious problem.as it was, a family of 5 was left stranded on a long holiday weekend by a problem that should not have occurred.
The contact owns a 2002 ford explorer.while driving 25 mph, the contact heard a howling sound coming from the engine compartment.he ignored the sound and did not take the vehicle to the dealer.the following day, while driving at low speeds, the vehicle would not shift into gear properly and hesitated.the day after that none of the gears would shift and the vehicle lost all torque power.the vehicle was towed to an auto shop and the mechanic stated that there was transmission failure.the failure and current mileages were 140,000.
I have a '02 ford explorer xlt with 91,000 miles and the 'o/d off' light now flashes constantly. In having a automotive mechanic look at it and in doing research online, i have come to find out i will need a new transmission! based on research it appears there are hundreds of complaints of this same issue and ford is apparently doing nothing to correct it. Obviously with the popularity of the explorer it would costs them millions to correct this defect. I find this despicable that a company fully knows about an issue with their vehicles yet does nothing to back up their reputation (and we wonder why car companies are crying about bailouts?!?!?).i am in no position to afford a $2-3k repair and this is the vehicle i use to go back and forth to work.
Transmission won't go into gear sometimes when pulling away from a stop. It also slips occasionally when accelerating.
Same problem everyone else has. I have a 2002 explorer trans went had to get it rebuilt. Only had this explorer 11 months.
O/d light flashing and then transmission warning came on in 2002 eddie bauer explorer.ford dealer quoted $4500 to rebuild transmission.
Check engine soon light went off , then o/d light kept blinking, failed to go into gear and locked up while driving home. Took it to shop and mech said it was a bad transmission and is now rebuilding it for 1,900 usd.
O/d off light began flashing on dash, followed by service engine soon.vehicle was taken in to ford where transmission had to be completely rebuilt with only 53,000 miles on it.known defect according to ford tsb.
Problems with transmission on 2002 ford explorer.*mrthe vehicle was taken to the dealer for it's 60000 mile service and at that time the consumer complained about the vibration when the vehicle shifted gears.the technician indicated that nothing was wrong.four days later the service transmission and o/d light illuminated.the vehicle was taken had to the dealer who informed the consumer that the transmission had failed.since the vehicle is no longer under it's warranty the consumer feels the manufacturer should be responsible for the cost of a new transmission.
Almost hit someone due to the transmission not down shift coming to a stop and then shifting back into drive after being stopped for a good 10 15 seconds then when it does, it lurches.
Od blinking.we have three 2002 ford explorer which all have the same problem and we have replaced everything in the transmission with new.this is bologna.same as everyone else's shifting problems!
Going out of town driving on the highway in traffic at 65mph.o/d light started flashing on and off.transmission started acting erratically and i felt that i lost 5th and 2nd gears.shop ran diagnostic test and codes p0732, p0735 and p0775.codes confirmed problems with 2nd and 5th gears and solenoid b malfunction.
2002 ford explorer transmission problems.ford is aware that the transmission solenoid they use in their transmissions are faulty.
2002 ford explorer-transmission failure-130,000 miles-july 12, 2011transmission rebuilt at 119,000 miles on jan. 13, 2010 by a local ford dealer- both failures consisted of the transmission slipping in and out of gear during normal driving. In heavy traffic this is a very dangerous situation. The vehicle suddenly loses speed and passengers are subject to rear end impact or sudden surges of speed when the transmission slips back into gear, causing a possible rear end impact with another vehicle. In addition, the transmission sticks in one gear and will not shift. Ford motor company has been aware of the problems with this type of transmission since 2002. My local dealer says that fmc figures revealed that 30% of vehicles equipped with this transmission experienced failure of some type. However fmc offered very little relief to its customers. I believe that it is time for an immediate forced recall of this transmission.
The contact owns a 2002 ford explorer.while driving at 65 mph the transmission failed.the vehicle almost caused a crash on the highway.the contact called the manufacturer and is waiting on a response regarding the repair. He contact feels the transmission for this year make and model should be recalled since their are numerous complaints regarding them.the failure mileage was 93,000.
My transmission has failed due to the torque converter failing catastrophically, sending bits of brass and metal shavings everywhere inside and destroying the assembly. The symptoms of this failure were as follows: shifting hard between 1st and 2nd gear, and the o/d light flashing very rapidly after 10 to 15 minutes of drive time. Upon an extremely simple investigation (google search), i find that this is a suspiciously common problem with these transmissions, even though my own dealer says he's never heard of it before now, which was also a common thread in these complaints i found online. The corrective action suggested by the dealer is the same as everyone else i've found: new transmission. They say it is totally destroyed inside, the pieces of torque converter have ruined virtually every part of the tranny.
Transmission completely failed at 86,200 miles.repaired cost a ridiculous $3,936.18.ford knows of the problem but refuses to issue a recall.
2002 4 x 4 ford explorer, while driving in rush hour traffic the timing chains went on this truck. Of course the engine stopped working and i had the huge problem of pushing it off this 3 lane busy highway. Did get it off and now waiting to raise enough money for replacement engine. Yes the oil was changed every 3200 - 3400 miles, default with the ford engines, plastic sprocks. So i am without a truck until money is raised or ford does a recall. I know! there was no sign other than a slight noise starting and called the garage and never got there. My truck is in great shape, no rust, no accidents and i love to drive it! the gas is not bad at all if you don't horse it!
O/d light coming on.transmission not shifting out. This is my only means of transportation.i have 3 children in school and found out the transmission need to be rebuilt.i can not afford this. Anything will help.please.......
Transmission failure. After research, it appears there are several issues dealing with this similar item.
The service engine light would occasionally turn on along with the check transmission light at approx. 95,000 miles on my 2002 ford explorer. The shiftiing of the gears would not shift properly causing a usually high idle at certain gears. Also the o/d light would also constantly blink along with the check engine light. Currently my explorer is in a repair shop and needs to have the transmission rebuilt. The total cost of the repair is $2,300. A vehicle should not have these many complaints about a transmission problem with less than a 100k miles.
Ford explorer 2002 - transmission failure.
While driving o/d light started to flash and check transmission light came on. Original owner with 59k miles. Dealer states i need a new transmission. I have read numerous complaints about this transmission online. Nhtsa needs to investigate this type of closed system transmission design. Loss of drive power during entry to highway or lane changes could result in a major accident.
Transmission failed to operate. Wouldn't move in drive but in second gear. Ended up replacing with new transmission. 4 months later rear end went and had to be replaced. Mileage at time of transmission failure was 100,000 miles, and rear end failure 114,000.
2002 ford explorer with 120,000 miles. Transmission began to slip 3rd gear. Stalling in traffic. Ford dealer could not look at it for 2 days so went to independent shop who knew the problem well.not only had to replace solenoid valves, but also torque converter and rebuild. Had to drill out one port and install stronger linkage part ford offered since 2006.
Replace rear end in 2002 explorer 2 times. Ford vented the differential with a tube that exits around the rear wheel well.this design allows a lot of water to get into the differential and ruins all the workings.i had it fixed and in less than a year later experienced the same problem - i now have to have the tube reworked as well as fix the bearings again.my mechanic says it is very dangerous!
The transmission on my ford explorer went out after the od light has been blinking... Ford the to recall the transmission on this explorer it is really a problem.
2002 explorer shifted funny from the day i purchased it new. I figured nature of the beast as a 4x4. Little did i know, these transmissions were junk from the beginning, and now they are all falling apart. Mine self destructed at 61,000 miles. After the repair, it still shifted as crappy as it did the day i purchased it. Now only 10,000 miles later, it is showing signs that failure is near again. If these transmissions are not recalled, i will never purchase another ford.
Dt*:the contact stated while shifting gears, the automatic transmission made a clunking noise and the vehicle displayed a jerking motion.the vehicle was seen by a dealer and the solenoid housing of the automatic transmission was replaced.afterwards, the problem persisted and the solenoid housing was again replaced by the dealer. The front pads were replaced. The drivers side door would pop open.there was a delay when shifting gears, and then the vehicle would slam into gear.updated 04/06/06.
2002 ford explore xlt v6 transmission failed in the middle of traffic while my children were on board.frightening experience and quite sad that ford did nothing.truck was only 4 yrs old and should not have needed a rebuilt transmission.i had to get it towed to a mechanic and get transportation home.they had to rebuild it completely!
Vehicle was purchased in april 2002.vehicle broke down in july while consumer was driving, almost causing an accident.dealer advised consumer that transmission needed to be replaced.
2002 ford explorer w about 65000 miles. Just had the transmission serviced, the next day overdrive light blinks..drive it home, call ford dealer take it in.. Have to replace transmission @ $3500. Seems to be a pretty common problem with these 2002's
2002 ford explorer. Shortly afteri bought my explorer after about 40,000 miles on the odometer i began to experience slipping of the transmission every time i drive it. The slipping out of gear happens at all times when i accelerate at speeds under 50 mph. What is dangerous about this is when it happens at a time that i want to get into traffic while crossing the oncoming traffic lane and thetransmission won't go back into gear to allow me to complete the road crossing while cars have to apply their brakes to stop for me. When the transmission finally goes into gear, it does so with a big clank. I have personally met a number of people who own this same type of vehicle and every single on complains of the same symptoms and have had close calls in traffic due to this transmission failure. Some ofthese people have had the transmission worked on and have paid anywhere from $1700.00 to over $2500.00 for repairs and the problems return.i have done searches on the web regarding this problem and in every site that has blogs dedicated to people who are victims of this problem, there are literally hundreds of complaints. From what i've heard this was an experimental transmission that was bought by ford from an outside manufacturer, in order for ford to save money and now we, the consumer have to pay for this problem. I feel that it is negligent and irresponsible of ford to allow people to drive their vehicles with this type of dangerous transmissions. People can cause accidents and injure passengers or cause pedestrians to be hurt or killed due to this problem. Please, please look into this matter and consider declaring a recall of this transmission. Please don't wait for people to get hurt before doing something about this serious problem.thank you for your attention.
2002 ford explorer transmission problems. Slips when vehicle starts moving from stopped position. Delay between reverse and drive.
My wife was in the left lane of a busy hwy and the transmission went out. There was no shoulder to safely pull off on. I own a 2002 ford explorer, there are numerous complaints for the exact same failure. How can ford not recall this problem? my wife was lucky that she was not seriously hurt. It could have been alot worse.
- the contactowns a 2002 ford explorer.the contact stated that the transmission failed.the dealer told him that he had lost the third gear.the gear would slip instead of engaging.the contact stated that the vehicle would shake the steering wheel really badly, and feel as if it was pulling away from him. This normally happened between 0 -29 mph, and that when the vehicle reached 30 mph it would level out and drive normally.the contact stated that the vehicle was doing this for approximately three months. The contact stated that weather was not a factor.the contact stated that this happened every day.the failure mileage and the current mileage were both 40000.
I have a 2002 ford explorer 2wd, six cylinder.it has approximately 86,000 miles and i just spent $2,000 replacing the transmission.i now have to have the rear end checked due to a roar that is so loud it is impossible to hear the radio.this vehicle has been maintained and driven in a very conservative manner.i understand that ford is aware of these problems but will not stand behind the vehicle with service.we are on our own.
2002 ford explorer transmission problem, after days of not shifting right,,it finally, stopped completely,,,this has been nothing but trouble.
Transmission failure on a 2002 ford explorer 4 door. Transmission failed at 78,000 miles and was rebuilt by condit ford in newton nj around july 2006. Transmission failure again at 128,000 miles on april 9, 2010 and was rebuilt by foxworth's auto service in greensboro, nc.
2002 ford explorer.the transmission completely had to be rebuilt at 85,000.the shop we took the car to said he sees a lot of 2002 ford explorers because it was a new model and ford did not build the transmission correctly.the mechanic said ford did not recall the transmission's but they should as it seemed to him to be a systemic problem, and not from abuse (in our case anyway).
The overdrive warning light started flashing and the engine was whining and running between 3k to 5k rpm.the transmission band broke and caused a systematic failure.
I have a 2002 ford explorer. Rear end hums and vibrates. The transmission was shifting hard from 2nd to 3rd and made a jerking motion around 40-45 mph. The transmission now has the over drive light flashing and is stuck in gear. It will not shift. Looking online for a remedy, i have noticed that this is a major problem among thousands of explorer owners. Just try it out yourselves, google 2002 ford explorer... Very 1st hit is page after page of how terrible this vehicle and its transmission is. Now i am making payments on a vehicle that is sitting in my driveway and is inoperable due to fords lack of concern about its product. They were quick to sell this vehicle! quick to take a multi million dollar bail out! take some of the bail out money and fix their product!!!!!!!!!!!!!!!!!!!
Several problems -at 9,000 miles my brakes went and had to have my rotors resurfaced by 23,000 miles my rear brakes were completely gone and my front brakes were nearly gone.this cost me over $1,000 to repair.at 25-27,000 miles my vehicle would not change gears properly.going in reverse the vehicle would "bang" into gear, then going from park to any gear this would happen.on level ground and on hill.the dealership said they guessed at the problem and fixed something in the transmission.at 32,000 miles the piece of plastic under the liftgate window completely cracked. Since under warranty the dealership is fixing this. There has been a "whining" noise while using the gas pedal for some time that the dealership can not recreate.... I expect that to go wrong as soon as my warranty expires.i think you only get 36,000 mile warranty because they know the vehicle will fall apart after that!
My ford explorer transmission started slipping, it is starting to fail. It seem that this is a big problem with these vehicles, there should be a recall. There have been recalls for less.
Transmission failure in a 2002 ford explorer, timing chain guide failure (4.0l previous ford recall) ford replaced trans. Now that trans is failing. Replaced timing chain and gear set.
I pulled up into the drive and put the car into park.i exited my 2002 ford explorer and opened the back door, unstrapped my grandson from his safety seat. He went into the house to get a game boy soi re-entered the front seat to wait for him.i sat there a few minutesand when he cameoutof the house, i was exiting my 2002 ford explorer when i heard a noise. The car engaged itself into reverse. I tried to place my right foot back into the car and press on the brake, but the door knocked me down. I went under the drivers door and thefront left tire began to run over me. I grabbed the underneath of the door and tried to hangon but the tire was running over my pelvic and myleft leg. The car drug me on the concrete , then it stopped. I was pinned under the front driver's tire.before this injury,i had problems with this car at 26,000 miles sent it for repairs but the dealer kept telling me it was ok. The car would jerk during take off and hesitate when placed in reverse.after the accident i took it to other dealers and finally one put it on the test rack and told me it had transmission problems.not sure what ford has done with the parts.
Transmission overdrive light started to flicker.dealer tells me that 2nd gear is failing and when it fails my transmission will freeze and lock up causing a catastrophic failure which is a dangerous situation.
The o/d light started blinking, followed by a check transmission warning light.the truck began to shift erratically.i was unable to drive safely in traffic and had to pull the truck to the side of the road where it remains until it can be towed to a transmission shop.this a 2002 ford explorer limited 4 x 4 v-8.from reading about this year of ford explorer's, i see that it the most common car complaint on the internet.i hope you will force a recall on this vehicle.thank for you help.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
As i was shifting from park to reverse in my 2002 ford explorer my shifter broke off in my hand!!! on further inspection i saw that the shift linkage was made of cast aluminum and had sheared off at the pivot point. I am not alone in this as i have read hundreds of complaints on line at http://www.carcomplaints.com/ford/explorer/2002/steering/gear_shift_broke_off.shtml.
The contact owns a 2002 ford explorer. While driving at approximately 75 mph, the vehicle stopped moving forward. The vehicle was towed to an independent repair shop where the transmission was replaced. The failure had not occurred since the repair. The contact also stated that while attempting to shift the vehicle into park, the gear shifter broke off of the steering column. The vehicle was towed to an independent repair shop where the contact was informed this was a known problem with that model. The vehicle was in the process of having the steering column replaced. The failure mileage was 113,997. The current mileage was unavailable.
Oh where to start!!i have a 2002 ford explorer that has had numerous problems, mostly the transmission.something needs to be done to correct this problem.i have around 75k miles and i'm on my 4th transmission, including the one that came with the car.now, one a cold day my passenger side window has broken.i am very upset with the quality of this vehicle.one transmission went out while i had my kids in the car with me.it was fine one moment and then the next moment i couldn't do anything.that is very dangerous and something needs to be done to correct this problem.after much research i have found that this is the #1 problem with ford cars, or explorers and nothing has been done about that.
2002 ford explorer - o/d light comes on and check transmission light.dealer indicates new transmission needed.check internet sites, several sites with numerous complaints of transmission replacement.
2002 ford explorer 71,000 miles....transmission shifts hard and whining from rear end with some vibration....ford should recall as i have read many others have same problems.
Transmission failure, od light flashing.
Transmission failure to shift properly into reverse and between 3rd and 4th gears after normal usage for 38 months and 66,00 miles.repair facility states that this is a recurring problem for this make/model/year between 60 and 80k miles.transmission rebuild and remilling of transmission case is required.
The vehicle came with a problem transmission, i had to have is repaired twice in a 7 year period.
Dt: the contactwas driving the owner's car and pulled over to park. He switched the car into drive just to pull up a few feet and the car leaped forward. He hit the brake as hard as he could but could not stop the car, and hit the bumper of the car in front.this happened on 8-5-05. The owner of the car nor the contacthad any prior problems with the car. The contact stated he had no further problems since 8-5-05.
The overdrive light was flashing, rpm's increased and the vehicle's transmission was making loud noises as the gears shifted. The vehicle was brought to a transmission specialist and was diagnosed as needing a new transmission. Not only a new one, but to boar out the existing housing as it was defective by ford.
The contact owns a 2002 ford explorer.two weeks after purchasing the vehicle, the contact had to take the vehicle back to have the rear end replaced for free.she asked the dealer to check the transmission and they informed her that it was fine.while driving at an unknown speed, the overdrive light flashes intermittently and the check engine light illuminates.the vehicle stalls and loses power before 30 mph, but afterwards the vehicle functions properly.the contact notified the dealer about the failure and had the vehicle towed to a transmission shop for repair.the contact was informed that the third gear band in the transmission failed; therefore, a new transmission was needed.the vehicle has not yet been repaired.the failure mileage was 58,000 and current mileage was 63,000.
2002 ford explorer transmission fails.
My 2002 explorer is also having the same problems which have been previously noted by other explorer owners.the whining when reaching 50-60 km/hr, which goes away when you take your foot off the gas, the slipping and shuddering of gears and sometimes passing gear never kicks in, the abs light comes on (usually after the truck has warmed up and it doesn't seem to happen when the weather is really cold), the abs is now starting to act up, wherein it randomly activates itself even while on dry pavement and the brakes feel mushy when this happens.now the locks are randomly not working.i would like to share one instance about the passing, shuddering, slipping was when i was traveling on the highway with my kids, i pulled out to pass, and when i stepped on it the truck shuddered so hard, that my daughter, who was coloring a mother' day card, actually scribbled when it shuddered, if that makes any sense. She was po'd at me asking me why did i do that and now her card was ruined.we have had the transmission in for service and were told nothing was wrong.we had the transmission fluid changed and the truck worked fine for about 2 weeks and then back to the same old problems.my husband and i are seriously considering trading this piece of crap vehicle off and we have decided that it will only be imports from now on.ford needs to wake up and start fixing all of these problems or they will be finding themselves bankrupt in no time.i was brought up as a kid in fords; 67 t-bird, ford ltd, 1/2 ton truck, 3/4 ton truck, 78 ford t-bird, ford taurus, my first car being a mercury lynx, then a 93 ford festiva, hubby owned a 93 ford ranger 4x4, 98 windstar, my mom owns a 96 explorer and so on.my friend just got rid of her 2000 explorer which she lovingly named her 'ford exploder'.thanks for listening to my rant and i really hope that with everyone's input that something can be done about this.
Driving down the road, o/d signal started to flash on and off. Now transmission is slow and hard shifting.we replaced the pressure switch solenoid and changed transmission filter and fluid.we had it put on a computer to see what the problem wasand that it what it said, pressure sensor solenoid.spent almost $400. And it didn't work. It has 73,000 miles on it.
Last night, the o/d off light on my 2002 ford explorer started blinking.today, the vehicle will not drive in normal drive mode or reverse.in doing some investigating, apparently, this is a common issue with ford explorers. Particularly the 2002 models.this is not only dangerous, but unfair that ford has not taken responsibility for this very common issue.i'm awaiting an answer on what exactly is wrong with my explorer.based on my research, the most common cause is a faulty transmission.i hope ford does the right thing and institutes a recall to the many drivers of 2002 explorers that have suffered with this problem.
I have a 2002 ford explorer 4.0l v6.i had the transmission rebuilt 10 days ago.i have had to take my vehicle back to the transmission shop now for the third time in 10 days due to problems that the shop says are chronic with, and known by, ford.ford needs to address the problems inherent with the transmission in this year model.consumers are continuing to shoulder the financial burden of a problem of which ford and the nhtsa are both aware and about which neither are addressing.there have been thousands of complaints about this problem.what needs to happen for the nhtsa to support consumers on this established and known issue?
My 2002 ford explorer xlt o/d off light started blinking while i was driving a couple of days ago;then the transmission seemed to stick when accelerating. After i drive for a few minutes, thetruck seems to jerk again before getting in gear. I will take to auto shop again this week.
2002 ford explorer. Only owner 115,000 miles, mostly highway, well maintained.o/d light flashes, warning message to check transmission. Immediately taken into ford service shop. Charged $90 for diagnosis: slipping transmission. Dealership tells me that they will require approval of $720 to further diagnose problem. When asked further questions, i was told that it could range from the $720 - $3,000 + . I picked up the vehicle and have an appointment with a local transmission shop today. Was told by the man at the shop that this is a common problem for this vehicle.he actually was asking me if it did this or that....yes. His price for repair was thousands less than ford's service department and i am not being asked to pre-pay hundreds of dollars.i have been researching this problem on the internet and it appears that this transmission issue is highly common on the 02 explorer. I had just left the ford service department where i had gone for regular oil change and multi-point inspection. They told my that they vehicle was in great shape. Literally 5 minutes after i left this happened while i was driving home.
2002 ford explorer transmission failure.the transmission kept slipping, wouldn't shift, and the o/d light kept coming on.i took it to the ford dealer in wasilla, ak three times and each time they kept it for 3-4 weeks while "repairing" it.the fourth time it went out (may 2008), it was out of warranty, so i had to purchase a rebuilt transmission.in august 2012, the transmission went out again; it simply wouldn't engage in any gear.this could have been extremely dangerous had i been stranded (1) in the dead of winter (which, in alaska, can be 35 below andlife&death situation) or (2) in heavy traffic, causing an accident. I have now been informed that coolant got into the transmission (which is supposedly sealed?) and the transmission must be replaced again; but the warranty is void.i see hundreds of complaints on this transmission.why hasn't anything been done - a recall??
All of a sudden the transmission would not shift gears and the overdrive light started flashing.when taken to a mechanic, the diagnostic test threw a code of p0733 and p0745.we were told that a band broke in the transmission and 3rd gear went out.the fix was to overhaul the transmission for $2700.upon doing some research, it appears that this is a common problem with 2002 ford explorers and ford should do a recall.
Sudden transmission failure on highway in heavy traffic.transmission lost 2nd gear and started slipping, jerking causing us to obstruct an intersection with oncoming traffic on highway.caused a near miss that could have resulted in a fatality.the 2002 ford explorer (v8) is parked in the driveway.i have scheduled a transmission replacement with a local shop. Ford won't do anything except charge me full price to replace a transmission. Knowing of inherent existing issues with these transmissions, they sold this used vehicle to my 18 year old daughter 4 months ago.come already!
Consumer states when putting in reverse or, vehicle jumps, and jerks.
2002 ford explorer transmission failure while driving. Vehicle had trouble shifting from 2nd to 3rd gear (automatic transmission). Accelerating from 2nd gear, the engine would rev. Then i feathered off of the accelerator, stepped on pedal gently, accelerated and vehicle made a loud squeaking noise and then lurched forward as it went into 3rd gear. Overdrive light started flashing, then check engine light came on.had vehicle towed almost 100 miles and taken to independent transmission repair shop. Band was broken and planetary gears/bearings were damaged. Transmission rebuilt for $2200.
2002 ford explorertwo issues 1/1/07 - grinding of rear wheel. 1/2/07 - o/d light started flashing, within 7 miles service engine light came on. Car would not accelerate until letting off the gas.1/2/07 - call aaa to have car towed to local ford dealer.ford quoted $5,100 for repairs. We denied repair at ford. Due to out of pocket expenses we had a local transmission shop do the repairs. We did not want to give ford any more money since we were told by several repair shops that this is a very common problem with ford explorers. The local shop indicated there were tsbs published and they had to buy special equipment from ford to fix the problems. If companies are buying special tools because the problem is so common, isn't there a problem? we also investigated many numerous websites to read about many complaints regarding the exact same problem.to repair the car we purchased rear wheel bearings and the transmission shop purchased an overhaul transmission kit. They repaired both problems for less than $5,100.unfortunately, a co-worker had the exact problem with her car just last week. She came to warn me of the problem with her car only to find out i picked mine up from the shop the same day!
March '07:rear gate split under windowdecember '07 through jan '08:rear differential rebuilt twice, rear axel hubs and bearings replaced; differential noise still loudjune '08:torque converter replaced.
2002 ford explorer transmission experienced problem. The overdrive light began flashing and the vehicle shifted into neutral. There was no down hill engine braking. I stopped the vehicle and turned the engine off. When i restarted thevehicle the overdrive light was off and remained off for a few weeks. It is now back on again. I feel that the transmission shifting into neutral and not providing braking when going down a hill is a safety hazard.
Transmission in 2002 ford explorer failed w/o warning.directly (3 days) after getting it back from transmission shop, both rear hub assemblies went.again, seemingly overnight.my wife said, "it feels like the wheels are going to fall off."service shop said, "it's a wonder the wheels didn't fall off."did this thing just self-destruct or what?ford needs to be held accountable for these untimely failures.i have three small children.updated 06/25/08
- ford tsb # 06-4-4 (binding during turning); solution is limited slip clutch pack replacement- ford tsb # 05-23-3 (rear diff. Hum); solution is axle repair kit - ford tsb # 4-24-17 (5r55w transmission - no 3rd gear orslipping 2-3 shift); solution is replacement of intermediate clutch bands- chronic o/d light blinking with dtc p0755 (pressure control solenoid b circuit malfunction)this is just the list of issues i don't have the capability to properly troubleshoot. I have done a lot of other work already myself which i won't mention. Ford is aware of these problems with many 02' explorer's as i have read. In my opinion, these problems should be corrected at no charge to the owner as these problems are not isolated cases.
Our 2002 ford explorer had issues almost from the beginning, when putting it into drive it sometimes would hesitate and then lurch forward, even with the brake applied. Lately, after 65,000 miles, the transmission would not shift into 3rd gear, the engine would rev., but not shift.if you left your foot off the gas, it might shift.then the o/d light would blink.we have taken it to a transmission repair shop.
Driving 2002 ford explorer when o/d light flashed and warning came on to check transmission.will need a new transmission.
Transmission failed. Had to be replaced. Only 50,300 miles on the vehicle. Service technician advised this is the 5th ford explorer he's had to replace the transmission on this month alone. He said the transmissions on the explorers are failing between 50k and 60k miles.
2002 ford explorer transmission stutters and shifts hard. I have had it to the dealer many times and paid for nothing as nothing has changed - the situation has been worsening over time. They have changed fluids, reprogrammed a chip and test driven it many times - says they don't feel anything wrong. It is happening every day now.
-the contact owns a 2002 ford explorer.while driving at 10 mph she noticed that the overdrive light was flashing on and off.as she applied the accelerator pedal the vehicle would not respond and the engine idled.the vehicle was towed to the dealer and diagnosed.the transmission band for third gear had failed.
Check transmission messaged appeared and od off light started blinking.
I have a 2002 ford explorer limited edition.while under warranty, @ 52,000, i had major issues w/ the transmission, an overhaul was completed, and my transmission was "rebuilt".less than 2 years later anda little under 40,000 miles later, my o/d light goes off, gears slipping and i am told i now have metal in the pan and i do not have 2 gears, hence, i need a new transmission.now that i am no longer under warranty, i am told this will now cost me $3,000 to replace.after looking on-line for only 10-15 minutes, i find thousands of complaints regarding 2002 explorer transmission problems.i spoke to the service department manager, and was told there was nothing they could do since the "rebuilt" transmission only has a 1-year warranty on it.i called ford motors, and again, was told that my warranty is up, and they are not responsible for the payment.since this is not an isolated problem, i feel that something needs to be done!ford needs to back their problems and either issue a recall, or foot the bill for the thousands of transmissions that are not working properly and need to be repaired or replaced.i can honestly say that i will never again buy a ford, and i will make sure i tell all my friends and family the lack of support that this company gives to their customers.no wonder they are having financial difficulties!!
Transmissionout.
At approximately 60,000 miles, my transmission on my 2002 ford explorer failed. There are thousands upon thousands of complaints regarding this issue. Ford has not recognized the defect. This poses several hazards such as a locking transmission on the highway, slipping transmission when in park, no ability to move when in traffic.
At 85k miles, under normal driving use/condition, the transmission and rear differential have failed on my 2002 explorer. There are ford tsbs that identify and acknowledge these problems as evident in many of their vehicles, yet refuse to absorb any cost of the $3200 it will take to repair them.the wheel bearings also continually fail at a cost of $500 each, and have been repaired at least 3 times at my own expense. The torque converter and bushings need replaced, and the transmission cooler is worn. My mechanic explained these should not wear as quickly as 85k miles, and from the current state of its condition, recommended a complete transmission rebuild/replace, along with a new rear differential gear set. I have come into contact with hundreds of ford owners, of new and used vehicles alike, with the exact same problem and am seeking all resources available to initiate a suit against ford for its evident manufacture defects.
Placing vehicle from park to drive wants to accelerate on its own.when placing back into park it is hesitant. This really scares me, i have to park a bit from the car in front of me , to make sure i don't hit it.
1.transmission began slipping, banging in reverse, problems getting the vehicle to shift from park to reverse.. Vehicle became unable to shift out of 2nd, trans light and overdrive light came on and flickering.. Taken to miller ford, where it was diagnosed as having no 3rd gear at all, both bands, servos and solenoid need replace.4.spent 2 days in service, rented a vehicle at a cost of $50. Work was completed at a cost of $1523.28.
The transmission on my 2002 ford explorer had to be replaced after approximately 69,000 miles.ford has refused to provide me with any compensation.
I bought a used (flawless) 2002 ford explorer with 32,000 miles. I took it to a dealership with what i thought was transmission problems at which time they replaced the cilanoild body. The problem continued. I had the transmission flushed. The problem continued, and at 44,000 miles the transmision is being replaced. I have read numerous complaints about the 2002 explorer's transmission. Obviously there is a problem but ford won't has no recall!$3,500 later and a new transmission the problem is solved. Ford blew me off and i believe they knew of the problem!.
94,000 miles; overdrive light blinking.
I bought my 2002 ford explorer xls in nov 05 with 37000 miles, in june 06 with 43000 miles the transmission had to be completely replaced.now, here in jan 07, with 52000 miles the transmission has to be replaced again.in my research, i have found that this a common problem with the 02 explorers.
The suv, which is a 2002 ford explorer. Just started to drive really slowly and an o/d light came on which tells me that i pretty much need a new transmission. This is the third time that this has happened to my vehicle. The consequences are the very expensive price on fixing the problem. The first 2 times ford fixed it with a rebuilt transmission and now they want me to pay again. Sorry not going to happen. This is a very common issue please make ford recall these vehicles.
It wouldn't shift into third gear. It happens all the time, and looking to get it fixed. Updated 11/25/09
O/d light blinking; service engine light on. I brought the car in and it was hooked up to the computer. Basically was told i needed a transmission.the car only has 67,000 miles on it. I did some research online and it seems that this is more common than i thought. Thereis even a tsb (03-25-4).
I brought this suvlast year at bill heard chevrolet dealership. Even though this was a new vehicle. When i went to the dealership they told me that i could pay this car in three years but in reality it was five years. I signed all the paperwork i had to but they didn't give me any papers when i left.however when i went to apply to buy another car they didn't accept my application because they told me that i was already being finance a car for five years.this car has had many problems like the transmission would just make really loud noises when i drove the suv;the transmission was simplynot functioning properly. When i drove the car 60 mph or more the vehicle would just start vibrating.i contact the dealership to make a complaint but they simply just ignore my complaint.
I own a 2002 ford explorer limited. This past may my explorer's o/d light began flashing.i nearly immediately took the vehicle in for service, and the transmission was wrecked to the tune of $2,500.after much internet research is seems as though many thousands of other consumers are having the same issue with this vehicle and ford seems to be doing nothing to take responsibility for their mistakes the way that toyota has!
Yet, another 2002 ford explorer transmission failure. Overdrive light started flashing, lost power and delay on shifting, had to have transmission rebuilt. Ford needs to own up to this problem. Luckily i'm under a crappy extended warranty. Or i would be 3,400 dollars worse in the hole on this 86,000 mile 02 explorer.also had to have the rear seals replaced and control arm same old stuff i here everywhere.....
Transmission began shifting hard & then the od off light began flashing. Before i could get it to the dealership that day, the transmission just quit. I parked at a grocery store, ran in & when i came back out to leave, it wouldn't shift. It remained in park even though the gear shift was being moved through the gears. I took it to a transmission shop & had the whole transmission rebuilt. It was full of metal. I was going to have the transmission serviced for the regular maintenance but never got the chance. At 72,000 miles, it was rebuilt for $1800 plus the $180 towing fee. If i had more warning, i may have been able to catch it before the whole thing went bad, but the light never came on until it was too late. I have taken good care of this vehicle, no off-roading, rough driving, or anything. Never so much as a hiccup until this.
Transmission failure.
While driving the suv to work on 11 jan 2006 @0800 on the interstate, everything was operating normally then suddenly the overdrive light began to flash and the transmission began to slip and would not shift out of 2nd gear, with no prior warning light to this day or malfunctions. @ 0900 i took the suv to a local near by transmission shop where they deemed after driving and running diagnostic testing that it needed to be rebuilt,they further stated that they have had several 2002 ford explorers with the same problem. After tearing the transmission apart further inspection revealed that it was in need of a total overhaul costing $2079.00. The suv is a 2002 ford explorer eddie bauer with 64,000 miles .
The contact owns a 2002 ford explorer.while driving 50 mph, the contact noticed that the vehicle began to drastically decelerate.the vehicle would not exceed speeds of 20 mph.she heard a loud winding noise, but no warning lights illuminated on the instrument panel.she took the vehicle to the dealer and they stated that the transmission was defective.the vehicle was serviced, but she does not know what parts were repaired.the manufacturer stated that they would not reimburse her for the repairs.the powertrain was unknown.the current and failure mileages were 78,000.
Like many others before me the o/d off light started blinking, i also checked the manual what do my eyes see blinking o/d take in for service==yea guess what? needs a new transmission.i still owe $7900 on this vehicle.cost of jasper transmission $3550.don't know bout rebuild vs rebuilt but have to go with best warranty since now i will have so much invested in this that i will have to drive it until the wheels fall off as will not be able to afford to get rid of the piece of trash vehicle it has turned out to be.
2002 ford explorer xlt.transmission o/d light flashes after vehicle warms up.this an intermittent problem.this may lead to transmission failure.research had found that this may cost several thousand dollars to repair and may not fix the problem.the vehicle has just over 100k miles on it and we are not the original owners.
The o/d off light started to blink and when i pressed on the gas pedal the rpm's went up like crazy the car was hard to shift.
I bought by 2002 ford explorer from board ford on 07/24/2004. It had 57051 miles on it. At 77117 miles the transmission gears went out while i was driving on the 91 fwy. I then had it repaired at cerritos ford. It once again while i was driving the transmission failed at 92120 miles. It was a frightening experience while driving for your gears to go out on a busy highway. Luckily i was able to pull over both times safely.
During normal driving conditions, "service engine soon" light turns on, followed by "o/d off" light flashing, followed by erratic shifting by automatic transmission.happens at least once per week, resets after engine is turned off and rests for a short period of time.
1.my family was driving on a state highway and the car's o/d off light started flashing.no other warning lights were going off.it was a matter of miles before the car stopped going.it's extremely dangerous for a car to suddenly slow down on a fast moving highway.2.after the light flashed, the car stopped going into gear.we were going down the highway with other cars when our car suddenly slowed down because it would not go into gear.we were barely able to get up a hill before coasting to the side of the road.this occurred in the middle of nowhere with other traffic going high rates of speed.3.the entire transmission had to be replaced.
The car had no reverse at times.when it shifted into reverse, it was very jerky.eventually reverse was lost.grinding noise at approximately 30 miles per hour.transmission completely rebuilt at a cost of $2700.car had only 67,000 miles.i still have the grinding noise and occasionally the o/d light comes on due to sensor in 4th gear.ford should be ashamed.
2002 ford explorer - 58,000 original miles. No indication of problem, automatic transmission would not shift into gear. Local ford dealer says the 3rd gear is gone and will cost $1800 to fix.
While driving and without warning transmission failed, causing the vehicle to pull off the highway.driver had the vehicle towed to the dealer.
I own a 2002 ford explorer.when the vehicle was 3 years old, the transmission went out in it.one day it wasn't driving right, and by the next day the transmission was out.the dealership did not stand behind their warranty (it was still under 100k miles)i ended up shelling out over $2000 for this to be repaired.i have had alot of people tell me that they have had the same problem with their explorer.the shop that repaired the car had lots of trouble with the transmission as well.it took them a month to get it running properly.i still have problems with the third gear.it does not shift properly and will sometimes skip the gear all together.i am proud to own an american made car, but it runs like crap and i wish that ford would do something to correct this.it is not old enough to have this kind of problem, and many people are in the same boat as me with their explorer.i am still trying to pay this off as well as continue to make the car payment.
I have a ford explorer xlt 2002, and at 160 000klm the transmission started to have a hard time getting through p-r-n-d-1-2-3, without going through a hard "clunk" after looking at universal joints, bushings, crossmembers and diff slake i realized its the transmission. After 2000 klm the od light started flashing, and it's getting worst... This truck is like a gm , when problems start they all follow through one after the other.what a lemon. Had to go 2000 klm for a christmas gathering with all family and kids, and all came from parts of the world cause parents are getting very old. So i had to put my family through sad time and not go to the get together of the lifetime. Ford didn't come through for us.
Dt*: the contact stated while driving 60 mph on the highway, the overdrive light illuminated, and the vehicle operated at a reduced speed.it was driven to the dealer for inspection, who determined the automatic transmission needed to be replaced.after the replacement, the problem persisted.the vehicle was taken back to the dealer who determined the automatic transmission needed to be replaced again.the manufacturer was alerted.
Dt*:the contact stated without warning, the transmission would slip when shifting into second or third gear.the dealership determined the transmission needed to be rebuilt.
I bought this vehicle with 34,000 miles on it in 2003 and still have it. Before the factory warranty was up at 36,000 miles and had an issue with the transmission and took it in to the dealership. They said there was a problem with the trans and that they would fix it. Within a year later i had the same problem and took it back to the same dealer and they first said they couldn't find anything wrong with it. I couldn't do without a vehicle so i had no choice but to take it back. Once again the problem occurred and i took it back. This time they did a complete rehaul of the trans and said everything should be fine. They wanted to charge me about 900 dollars because there was no more warranty on it and the year warranty they gave me on the first job had expired. Luckily they worked with me and only charged me a deductible of 100. I should have known better that there was a reason a 1 year old car with 34k miles on it was traded in and after this incident i found out. Currently the car has 107,000 miles on it and the same problem still occurs and i just don't want to take it in to see what exactly is the problem because labor alone just to look at it will cost over 100 dollars. I am extremely disappointed in ford and i just found about this site because i was online looking up a panel for this same vehicle and noticed i am not the only one who has this same problem. Thank you for your time.
Recurring problems with transmission.every now an then, the overdrive off light blinks, occasionally causing the check engine light to come on. 14854 miles the transmission was overhauled by the dealer.from about 50,000 miles the overdrive light would occasional flash but as long as i shut off the engine and restarted it, the problem wouldn't pop up for a few months.there didn't seem to be any consistent reason for it to flash.the dealer said the only thing they could do is to test it when the light was flashing so they could diagnose the problem.since the problem was so intermittent it was difficult to get to a dealer at the particular time the light would flash.the truck seemed to be operating as it always did.eventually the check engine light came on as a result of the o/d off light being on and at 63,329 the dealer replaced the solenoid body and serviced the transmission.the light still came on occasional, but only on long trips, more than75 miles one way.at 66,274 miles the dealer took the truck and tried to duplicate the problem but was unable to.at about 73299 miles, like before, the service engine light finally kicked and the dealer replaced the o/d piston and rod.at 73,564 miles the transmission need to be completely overhauled.now at 80,800 the service engine light is on again because of the o/d off light blinking and the dealer will be looking at it again on monday, january 20, 2006.for number of failures i'm guessing that 20 or more times the o/d light has come on.5 times the check engine light activated and the dealer tried to fix the problem.monday will be the 6th attempt to fix the problem.
Consumerhears clicking noise intransmission. Also, vehiclejerks.
Transmission slip when accelerating mostly when power is needed(passing another vehicle)forced to brake harshly two times while passing another vehicle. On occasion,truck feels like in neutral after stopping at a light for about 4-5 seconds. On occasion truck stalls when putting into drive. Transmission has a leak but always checked level and top up if needed.
Shifter hangs-up when trying to put car in park. When car was new the dealer said they would have to pull the trans. Apart to fix it but in a few months the burr would wear and it would work fine.(another dealer lie). I think it is getting worse. The car now has only 28,000 miles on it.
My 2002 ford explorer transmission went out at 65,000 miles.now its costing me $3500 plus tax to have a refurbished one installed.transmissions should last much longer than this and i have seen a huge number of ford transmission failures for this vehicle.ford needs a recall and to reimburse us that have already paid.
Transmission would not work beyond 2nd gear.this truck had less than 60,000 miles and was a 2002 model.the transmission had to be completely removed and a new transmission was put in during 2007.
I have a 2002 ford explorer,which i bought new,the dealer has performed all scheduled maintenance, now have 65,000 miles and it needs a new transmission. I understand this to be a defect with their sealed transmission and ford wants $3800.00 to replace / rebuild. I feel this is not right and need some help with this matter. Thank you very much in advance for any help.
Overdrive light is blinking and check transmission is indicated in message window. Does reset when truck is turned off but warning comes back when driving again. At this time vehicle does 'clunk' when going into reverse. It is still shifting through 1st, 2nd, 3rd etc ok. I had the transmission rebuilt by ford dealer at 50k miles (3/24/06), currently have 75k miles on vehicle(10/11/10).
Currently own a 2002 explorer xlt with only 65k miles on it.the transmission is in need of a rebuild because is slip from time to time.the rear differential seals are leaking.the entire rear of the vehicle makes a humming noise so i suspect that a rear bearing is going bad.not to mention the 4wheel drive system has not worked since i bought it a little over a year ago.i've had intermittent issues with the air bag control module and also the backup alarm system.there is nothing but poor write-ups about this truck all over the internet.all the same problems i'm experiencing are problems many other drivers have also had.
2002 ford explorer eddie bauer has had the od light come on driving down the road. The rpm's increase and shifts from gear to gear hard. Pulled over to figure out what is wrong and problem went away. Light has continued to come on and off at random times and noise continues as the light is on. The problem occurs of and on. Problem first began in aug 2009. Have had this problem occur this past week. Have been told that we need to have a over haul of the transmission to fix current problem.
The contact owns a 2002 ford explorer. The contact stated that the module that controls the four wheel drive failed while driving 25 mph. The contact took the vehicle to a ford dealer to have the four wheel drive module replaced. The dealer informed the contact that the modules were on back order and would not be available for 30 days. The contact is concerned about the safety risk during inclement weather and rainy days. The failure mileage was 87,277. Updated 02/1710 updated 02/19/10
I noticed around july of 2009 that my 2002 ford explorer was acting like it wasn't getting any gas. I had it hooked up to an analyzer and they told me i needed to replace my mass air flow sensor. December 28, 2009 - $135.00. So i did, it still would not shift into any gears. I was having to shift the gears myself by letting off the gas a little and then accelerating again. Turns out my transmission is going out and the car only has 110,000 miles on it.
While driving my 02 ford explorer xlt i noticed the o/d light would come on and it would be hard to shift. The was a rattlingnoise coming from transfer case which had a brownish fluid leaking from it. Went to dealer and was told the transmission had to be replaced.
Driving on highway at 63 mph and valve spring broke. Valve dropped into piston causing engine failure.check engine code called for random engine misfire and code was triggered at around 2600 rpm.prior to engine failure i have been experiencing a shudder when transmission shifts into overdrive.there is also a problem with the clutch pack in the limited slip differential that is causing a shudder when turning right or left from a dead stop.(dealership called it the parking lot shudder)i have a 02 ford explorer xlt with 4.6 and 4x4 that has bad engine, transmission, and rear differential.(engine replaced).
March 17th, 2010: wife calls me at work and says she was bringing my daughter home from school and the explorer 2002 transmission started slipping and the check engine light came on and the o/d light was flashing.she was able to drive it home until i could look at it.i drove it later that evening and determined that it was slipping between 2nd and 3rd hear and the check engine light is on.on march 19th...i drove to autoparts store and had them read code from computer: p0745.i did alot of research and it appears that the intermediate band may have broken and transmission needs repaired/replaced ($1500-$3000???)i will be contacting ford on monday march 22nd, 2010 to take it into shop and have them determine what they think is wrong.seems to be a very common issue...it is a safety issue due to the fact that the car transmission slips during acceleration and starts to slow possibly causing someone to hit vehicle from behind.sometimes it kicks it in abruptly...jerking during the gear switching...dangerous!!!
2002 ford explorer has shifting issue as a result of transmission not working properly. Occurs random when accelerating from stop at lights or pulling into intersection. Have been to 2 different mechanics andrepaired once and has started to occuragain although mechanics state do not need repaired and shows no codes. Also, the fluid cannot be checked from under the hood as it islocated underneath the vehicle. Each oil change i have them check and the level is ok. Since happens randomly does not always happen when the mechanics look at the vehicle. Has been frustrating since vehicle was bought new and taken care of with routine maintenance. All mechanics are aware of this issue and just state to drive it until it fails completely and needs a rebuild or sell it before the rebuild is needed. Each time it occurs usually there is not an issue just a hesitation with a slowacceleration. Although, several times this has occurredrecently when pulling or merging into traffic nearly causing accidents with the wife and kids in the car.from all info i have seen and based on experienced mechanics they feel there were design flaws in these 2002 vehicle transmissions. They all recommend either to sell the vehicle or be prepared to drive until they completely fail and need rebuilt. Some state they have worked on these vehicles and that i am actually lucky that i have only had these problemsas many of their customers have had accidents and issues through outtheir entire ownership of the vehicle. We have only had this issue for approx the last 2-3 years since purchasednew in 2002. Although, a near collisionwith my family and another vehicle from this issue is a serious concern.
Our 2002 ford explorer xlt with 109,000 miles has serious transmission slippage between 2nd and 3rd gears.the local dealer and an independent repair shop state that the transmission needs replaced at a cost between $2,500 and $3,500.it is dangerous to drive in its current condition because there are times when it will not accelerate.the rear differential and ball bearings also need replaced according to 2 separate mechanics.there is a random thumping coming from the back of the vehicle daily.the cost to repair is between $2,000 and $5,000.they cannot tell us exactly until they actually get in there to do the repair.
At about 110,000 miles my transmission on my 2002 ford explorer xlt started slipping.driving down the expressway my o/d light comes on and i am unable to accelerate as the gears are not shifting correctly.took it in to a local transmission shop and they installed an overhauled 5r55w transmission. Less than a year later i take my truck to trade it in and the dealer says that the transmission is bad, going out and they would only offer me$2000 for my trade.the transmission is starting to slip again at 117,000 miles and i will again have to take it in to be repaired before the od starts flashing again as i'm driving to work.luckily i am still under the 1 year warranty from the transmission repair shop, but i will be without a vehicle again to get back and forth to work.
The contact owns a 2002 ford explorer.while driving approximately 50 mph on normal road conditions, the contact heard a loud noise outside of the vehicle.the vehicle vibrated excessively.the check engine warning indicator illuminated on the instrument panel and remained lit until the engine was turned off.the driver pulled over to the side of the road and the vehicle was towed to an independent mechanic for diagnostic testing.the technician stated that the rear driver's side wheel bearing was cracked.the vehicle was repaired.recently, the front passenger side wheel bearing exhibited a crack.in addition, the overdrive warning indicator illuminated while traveling on the highway.also, the automatic transmission was slipping out of gear.the mileages were unknown.
Last year i had an issue with my 2002 ford explorer xlt. The ford dealer said it was the rear axel and tranny and fixed the issue. This year the same symptoms occurred plus the od light began flashing signaling tranny problems. Of course i am out of the warranty now and i know that the tranny on this model ford is "sealed" meaning i cannot check tranny fluids and only the dealer can service the transmission. I hear many horror stories of the tranny going out prematurely and i understand that there is a service bulletin from ford about this issue. I feel that with so many issues and the irreparable design, that a recall should be considered. I feel cheated and i understand that this fix can be over $2000. Please help.
Leased new '02 explorer in mar 02. Have had a warped driveshaft replaced, clunking noise in rear end area was "normal', and now at 65k miles have to replace entire transmission. Fmc of course claims no responsibility- vehicle isn't under warranty and i should take it up with dealer. Dealer says 3000 dollars to fix. Also had the stalling at highway speeds with speedometer reading between 5 and 95 mph approximately 1 1/2 years ago. Dealer found nothing wrong.
1. Repeated transmission problems. O/d light blinking, expensive service, repeats every 12 months or so.2. Approximately every 12 months.the vehicle requires service each time.the service runs from $300 - $1100.3a. 01/07/05 57,424 miles: o/d light lite.no code when serviced.changed $88.00.3b. 02/02/09 159,777 miles: code p0796.o/d light blinks.required service. Replace shift solenoid body, fluid and filter ($1,179.85).3c. 10/13/09 172,769 miles: o/d light blinks.required service.replaced servo. $366.40.3d. 10/14/2010 172,779: check engine light.required service. O2 sensor was unplugged during previous service.$00.00.
2002 ford explorer with 83,000 miles on it's third transmission from ford.
While driving on the interstate, i noticed a severe jerk in the back end of my 2002 ford explorer. Once i slowed down, the o/d indicator started blinking and the vehicle wouldn't shift from 4th back into over drive. I have received notification from my mechanic that the transmission would need to be replaced. I noticed that there are over 800 such complaints of this particular problem on a troubleshooting web site.
Transmission needs replacing in a 2002 ford explorer, 81,000 miles.
Ford 20026 cylinder explorer xlt o/d off light flashing on dashboard. Transmission problem started with 100,800 mile. Had rebuilt transmission done at 100,800 miles. Now vehicle has 109,900 miles and od/off light flashing again. Was told that transmission is falling apart. Back in transmission shop again. There are thousands of same complaints for the same problem on 2002 ford explorers. Ford will not help at all! ford needs to recall transmission.
The transmission slipped.ford recommended a replacement with a rebuilt transmission.the vehicle was out of warranty.scc
Automatic transmission failing in 2nd gear. Seems to be a widely known problem in the v-6 2002 explorer. Started acting up at 60k, as soon as the warranty was out.
In 2007 my 2002 ford explorer, eddie bauer editionwas having problems shifting gears around 30-40 mph. The rpm's would rev up high then jump into the next gear. I took it into a certified transmission center and they told me i needed a new transmission.i installed a remanufactured transmission and within 1 yearmy vehicleis doing the same exact thing. The replacement only hada six month warranty. I then started researching online 2002 explorer transmission problems and have found an overwhelming amount of complaints about the same exact thing.
Two problems, one with transmission and one with instrument lights.1) transmission would delay engaging into drive or reverse when being taken out of park (local dealer said this was "normal") but transmission would also "clunk" and "lurch" when climbing hills.local dealer (vista ford) adjusted with computer on three occasions, and improved the problem, but now there is still the occasional delay before transmission engages and an occasional "bang" (worse than "clunk") along with a violent "jerk" (worse than a "lurch") and this now happens during normal driving on level ground.2) for the entire 300 days i have owned the vehicle the illumination of the "message center" display is so dim during the day that it is amost impossible to read (dealer says this is a known problem with no factory fix).the display is not controlled by the rheostat that adjusts the brightness of the general instrument array so the problem must be with the intensity of the led display itself.
2002 eddie bauer explorer transmissiontransmission type 5r55w started to slip and the vehicle has 110,000 mi.next my o/d dash light started to flash and then the check transmission light went on.dealer stated it was just a bad solenoid replacement cost of $1,000 or worse? second opinion stated that there is a buried code in the diagnostic about the overdrive wasn't working and the test drive by mech. Noted that 5th gear wasn't working. The independent mech. Stated that he was sorry when he found out it was an explorer because he has a lot of this work. The transmission was overhauledto the sum of $2,710.safety concern? well you have your family in this vehicletrying to merge onto a highway while your transmission is slipping or worse. To me this is as big as a safety item as their back glass lift gate they recalled. Or their roll over issue for that matter.so i may be one person but you just have to type in this issue on the internet and the number of complaints are incredible. Ok so many people have had the same issue. So go to their tsb and this is littered with transmission issues. This is clearly a faulty transmission from the start but apparently consumer complaints have not been enough for ford to do the right thing here.i would ask that the nhtsa do what is in their power to request ford to do the right thing here and reimburse us for fixing an obvious and dangerous design flaw.
Dt:consumer states that transmissionwent from park to drive. While she was at her daughter's school she stepped out of the vehicle to talk to someone and the car jumped from park to drive and hit another vehicle. Also the transmission went out. She had several other problems with this vehicle. She was never notified anything from ford about any type of problem. The service department printed outa tsb for her, including the following numbers;transmission: 03-25-4 dated 12-22-03,and gear selector:04-22-12dated 11-15-04. The vehicle is regularly maintained.
I was driving my 2002 ford explorer suv when the transmission suddenly failed, shifting into neutral/losing power in traffic. This was a dangerous situation! fortunately i was able to get out of the way of traffic.
Ford explorer would not shift out of 2nd gear. The vehicle is a 2002 ford explorer xlt with 4.0 l v-6, and automatic transmission.took in to my mechanic and he advised me to take it to a transmission shop since the readout fault codes indicated major failure. Vehicle has less than 80,000 miles and has been well taken care of since it was new.
Transmission failure.
In may 2005, the car would not go into reverse.the o/d light had been going on and off for a number of days.transmission has to be replaced at a cost of $4500. Car had approximately 60000 miles.in january of 2008, the engine had to be replaced due to because the timing belt went at a cost of $3000. Car had 75000 miles.in august 2009, both rear spring were discovered to be broken when the car was taken in for a whining in the rear, which was the rear axle bearing.the car had 94000 miles, cost of repair was $1200.
2002 ford explorer, transmission total fail while driving.
The contact owns a 2002 ford explorer.the contact stated that the gear shift selector detached from the hinge while the contact was attempting to change gears.the contact was able to shut off the vehicle but the key would not come out of the ignition. The vehicle was repaired once but the failure recurred.the dealer was contacted and told the contact that there were no recalls for the failure.the manufacturer was not made aware of the issue.the failure mileage was 74,797 and the current mileage is 75,846. Updated 07/27/11*lj
The overdrive light on the 2002 ford explorer is blinking. This was after the 100k miles checkup. I am now being told that the transmission is possibly damaged due to a faulty part that is a know issue with ford motor company.
Rebuilt the transmission two times in 30,000 for the same problem. O/d band.
We own a 2002 ford explorer xlt 4x4...5-18-06 overdrive light flashes...5-19-06 it will not shift into drive gear...will only drive in first and second gears.mechanic says the transmission is shot and needs to be rebuilt for $2200.00.this seems to be a very common problem with the 2002 explorer and should be recalled...period.
2002 ford explorer transmission continues to need repair.i've rebuilt the transmission twice and it has gone out again.it began with the o/d light flashing, then, without warning, it slips out of gear, never to return.i spend about $2,000 with each rebuild.i can no longer afford the cost.having read the voluminous reports of the identical failure, i believe it's time for a recall by ford!
2002 ford explorer xlt 4wd transmission is slipping shifting from 2nd to 3rd gear.the o/d light and service engine soon light are on.there are only 66,000 miles on the car.all maintenance has been done as directed.many complaints of this have been found and noted.i had a licensed mechanic "adjust" the bands on the transmission and that stopped the problem for about a month.
I have a 2002 ford explorer.i have had to replace the transmission at 51,000.i have also had to replace the rear seals axle seals on both sides and they both need it again.
I have a 2002 ford explorer eddie bower that i bought new. I have 88000 miles on it and roughly 3weeks ago the o/d light started blinking and the "check transmission" warning comes up. Took it to the dealer and they told me that i need a new or rebuilt transmission costing between $2,200-$3,500. This seems to be a common problem with the 2002 explorer.
I bought this vehicle with 60,000 thousand miles on it and now i am finding out that it may be junk.it is experiencing many of the problems you read about that are associated with this vehicle.it shifts really hard into 3rd and the rear end makes a whining noise/grinding type noise.
My 2002 ford explorer transmission failed. O/d off light blinks constantly. Hard shifting and slipping is constant. Dealer wants $3,000 to repair. This has happened to hundreds / thousands of explorer owners. Someone can get killed if the transmission slips on the highway and the driver loses control the way i did. I was lucky. Someone else may not be. Ford ignores the issue altogether.
2002 ford explorer xlt transmission failure.driving vehicle on highway was easy.transmission has been regularly maintained.there have been numerous complaints for this specific pr yet no one has taken action suitable to have ford recall the transmission.ford dealer says they know it is a defective design but ford will not take action to correct the problem.it is a pity that someone will have to be severely injured or killed before anything will be done.
I bought my ford explorer xls on feb 5 2005. Complained about the transmission at time of purchase and they said that nothing was wrong. About 6 months later i had it checked at another dealership and they said the shifter solenoid was bad. I had it replaced for a price of 2100.00 to go 50 miles down the road and same thing started again. They then said it was the transmission itself. Nothing but problems from day one and no one at ford cares. Now i am paying for something that i cant drive cause i cant afford to have it fixed. Please help me.
2002 explorer transmission failurefalls into neutral between 2&3 rd gears.looks like thousand have the same issue with no help from ford or outside agency.
We were driving the car to work, going about 55 mph and the overdrive light came on and then the car just stopped moving. It nearly caused an accident. Now i have been told that i need the transmission replaced or rebuilt. I have had this car for 17 months and there was no indication that there was a problem. It wasn't even at the point to have the transmission flushed, so what is the deal with the inferior equipment that ford installed? i don't have the money to pay for a transmission and am at a loss as to what to do, other than to have it towed cod to fords main office for 'display' .
Indicator lights flashing on and off ,transmission rattling noise and failure at 99,000 miles.
Overdrive indicator on my wife's 2002 ford explorer was flashing and experienced problems shifting between gears.repair facility says this is a common problem was this transmission.solution is to have the transmission rebuilt or replaced with another transmission.internet google returns tons of supporting owners with same problem.
2002 ford explorer 4.0l sohc v6 automatic transmission. It has a problem shifting from 2nd to 3rd gear. While driving in traffic, car will not accel up to speed and doesn't shift out of 2nd gear into 3rd. Have had a few near accidents because of car not able to speed up.
2002 ford explorer had transmission problems from the beginning. Took the vehicle in prior to the 36k warranty expiring and was told that the trouble was due to a new type of transmission that was used in this model. Was told it was a "memory transmission" and that was why it shifted so hard and made noises. Problem never went away and had to get the transmission rebuilt in 12/05 because the problem became so severe. From research we have done this is not a random case but rather a recurring problem for owners of this vehicle. Ford should be responsible for the fixing the transmissions because they know that they are not reliable.
Since the vehicle purchase, the transmission has performed erratically, and has degraded over time.there are three main issues, first the vehicle tends to function like it drops into neutral during light acceleration.secondly, and more of a concern,the vehicle creeps many feet when placed into 'park', with the engine off and the key out of the ignition, when parked on a grade.finally, it takes upwards of 30 seconds when shifting from 'park' to any gear for the transmission to engage.when it does finally engage, it gives the feeling of 'slamming' into gear.this vehicle has been on the road since 5/01, and has been brought back to the dealer many times for these complaints.the dealer indicated that this behavior is normal.the concern is that there is a strong potential for property damage and personal injury should this vehicle creep downward.
I have a 2002 ford explorer that is now having transmission problems which will cost in the neighborhood of $3000 to fix. After doing some research on the internet i can't believe the number of owners who have the same problem. Ford apparently knows of this problem and has declined to accept responsibility. I know its not a safety issue but we are having to pay for repairs of a faulty product in bad times when some of us don't have jobs. I am asking the nhtsa to help address this problem to ford. Thank you!
1. O/d light started flashing, car was jerking when slowing and accelerating. 2. Almost every time starting and stopping vehicle jerks. 3. Remove and rebuild the transmission, fm68 torque converter, transmission overhaul kit, overdrive band assembly, inter band assembly, servo bushing kit, bushing kit.as of april 5th 2010 o/d light flashing again and vehicle jerks when slowing and accelerating.
Transmission failure - known 2002 ford explorer issue and not a recall.have to replace entire transmission.
Rear differential and also the transmission.please do a recall on this before someone dies.you make tons of money off your loyal costumers, now do something for them and fix an obvious problem that mechanics, dealerships and owners of 2002 ford explorers know about. Thank you
I took a trip from home in ok to canton, tx on return heard loud noise when i stopped to have the vehicle inspected i found out the front drive shaft was coming out.in march of 2008 i noticed a noise coming from the rear of the explorer.when i had it inspected i was told the rear end needed to be replaced.this cost me over $2000.00.my transmission is now slipping and after reading other complaints i fear the worse if i have my transmission checked.who do we contact to have a lawsuit started?my truck now has approximately 110,000 miles.i have replaced the front drive shaft, rear end assembly.my air bag light stays on and the rear panel below the back window has cracked.i have all the complaints listed except for the gear shifter breaking off in my hand.
O/d light started flashing, suddenly my car stopped shifting correctly. The car was never driven hard and is an automatic. After taking it to atransmission shop and doing some research i found that my transmission needed replaced and that it was not covered under warranty and costs around 3000 dollars to replace.
2002 ford explorer xlt with 4.0l engine, 2wd:after 100,000 miles, the o/d light began flashing.transmission service technician noticed chunks of brass and steel in the tran pan (this had been checked 6 months earlier and there was no sign of metal in the pan).technician dropped the valve body, thinking that the valve body gasket was blown.however, the gasket was fine, but there was more metal found in the valve body.at this point it was determined that there was an internal problem with the transmission.the next day, the vehicle began to fail to shift into upper gears.after checking a couple of web-sites, it appears there is a fairly widespread problem with the transmission that is used in the 2002 explorers.ford relayed to me that there are no recalls on the transmission.
The contact owns a 2002 ford explorer. The contact stated that the automatic transmission failed and was replaced at the contacts expense. Two years later, the failure recurred. The vehicle was taken to a mechanic shop who advised that the transmission would need to be replaced or rebuilt a second time. The vehicle was not repaired. The manufacturer was contacted who offered no assistance and there were no recalls for the failure. The failure mileage was 120,000.
At 105k miles, our 2002 ford explorer started shaking as it shifted through the gears.we took it to a ford dealer who charged $2,000 for "fixing" the problem.driving away from the dealer, the problem continued.we took it back to the dealer who said there was another error code that cost us $30.the problem continued, and today ford said that the transmission needed to be completely replaced.at just over 100k miles, there is no reason that the transmission should completely go out.we are now left with a vehicle that we can't sell and can't drive.looking at several other descriptions on this website, it is apparent that ford continues to ignore this transmission issue.
O/dlight came on in car,,,acording to fords drivers with the same problem,,,nothing is bring done about this,, which leaves on big problem for the cosumers like my self ! and ford is full aware of this problem !
-the contact stated that while going up an incline at 20 mph in the2002 ford explorer she started feeling a surge in the transmission.the overdrive light started flashing, as well as the check engine light.the contact took the vehicleto thelocal dealership, and they stated that they will need to replace the transmission solenoid pack.she has done some research online and saw similar complaints.the current and failure mileage were both 105031 miles.
Transmission has had problems since car was bought. Have had work down on it and finall y had to replace it in may 2011, cost $5000.
Transmission seized after approximately 75k on car 5 years old. Luckily my husband was driving slowly on local streets when it occurred so he was uninjured. Transmission was repaired at dealer costing $3546.23 this happened to our previous ford explorer and if you look online at carcomplaints.com seems to be an extremely common occurrence with 2002 ford explorers.ford doesn't see a need to repair this problem since it conveniently happens after warranty is up.
Transmission and rear-end.sealed transmission was serviced at dealership at 29,000 miles.since then transmission has a whirr and then a clunk while decelerating back into first gear.whining noise from rear-end since 12,000 miles. Ford replaced faulty rear-end seal 6 months ago, whining still there.i feel that ford is stringing me along until warranty expires.ford knows there are problems but wont fix until part fails completely.
I brought truck on 02/27/2004. The salesman at bill heard chevrolet made me sign some papers. In two weeks i had to go back to sign some more papers because they said they had made a mistake. They told me that i would finish paying for the car in three years the cost was supposedly $24,000. In two weeks after that i started having transmission problems. I told the dealership but they didn't want to fixed the problem so i had to pay out of my own money to fix the problem. After that they put an insurance on the truck which brought my payment to $518.00. My air conditioner didn't function since i brought it. My car has no direction at all. Also, when i run the truck more than 65 mph it just starts shaking. In three months after i brought the car i read the papers and realize that the truck did not cost 24,000 like they had told me it actually cost 37,000.
The transmission on our 2002 ford explorer needed to be rebuilt at 36,000 miles and is now needing to be rebuilt again at 74,000 miles. The first repair was done at a ford dealership and after much complaining we were able to have some of the cost absorbed by purchasing an extended warranty. The car started shifting rough again a few weeks ago and then quickly progressed to fully skipping 3rd gear. We are now facing rebuilding it again. We have read up on the problem and have discovered that it is very common for the earlier built 2002 ford explorers. We have even discovered a posting on a ford technical service bulletin explaining exactly our situation (http://216.198.221.184/forums/showthread.php?p=2595868) tsb 04-24-17. The most frustrating thing is that ford is aware they built a faulty transmission that will need to be rebuilt every 35,000-40,000 miles and they are doing nothing about it. Upon purchasing a car i feel that it is not unreasonable to expect the transmission to last more than 40,000 miles. We are now in the unusual situation where we no longer want to own this vehicle but feel uncomfortable selling it to anyone knowing that this is an ongoing problem and that the new owner will also have to deal with the expensive repairs of rebuilding the transmission in another 40,000 miles.*ln
I purchased a 2002 ford explorer used in 2003 with approximately 35,000 miles.before i hit 80,000 miles i had to have the transmission replaced due to a shifting/clunking problem.just recently i had to have it replaced again due to erratic shifting and malfunction.the ford dealership and local transmission shop both said that this was a very common problem and that ford knows about it but refuses to do anything.
My transmission on my 2002 explorer is slipping from 2nd to 3rd and making a hissing noise. I understand there has been alot of complaints on these trucks. I want it fixed or replaced. I hope there is a recall on this automobile from ford.
Since i purchased the vehicle new in july 220 i have had noise coming from rear of car. There are occasionally loud clangs coming from what appears to be transmission when shifting from park to drive. Now, the o/d light is flashing continuously and it looks as if the car needs a new transmission with 65,000 miles on it.the consumer requested that his complaint be deleted.updated 11/29/05.
Transmission went bad when only 3 years old, ford told me that it's a known problem.
Purchased vehicle with in 2 weeks transmission fluid was every where.transmission took to dealer.back and forth to dealer for almost one year.they eventually said they would put a new tranny in the truck.with in 2 wks was doing same thing.o/d light blinking, won't shift, clunking.took back to dealer wouldn't do any more.took to diff. Dealer found out that they had put a tranny out of a junk yard into my explorer.not happy.that tranny lasted about 4 months, had rebuilt lasted 7 months parked for a long time.making payments and couldn't afford another tranny.working on finding another tranny now that it is paid for. This is ridiculous as you can ask anyone who owns one of these vehicles and they all have the same problems.perhaps a class action suit would be the way to go seeing as ford is not willing to recall these transmissions and replace with one that they know doesn't have these problems.i even went to the bbb and reported dealership and the attorney general.seems like ford would want to uphold there reputation.but i guess money is all that matters to them.i will never have another ford, the bad thing is that i have always been a loyal ford fanatic.this has really sucked alot of peoples wallets dry including mine.come on ford!!!!!!
Transmission failed.
After several attempts to diagnose transmission problem while under warranty, ford finally found a problem at 46,xxx miles (not covered under warranty, but ford offered a $1000 deductible).burt ford of arapahoe ford inc. Centennial, colorado replaced the automatic transmission with a remanufacturedserial# 0302462w and replaced the rear axle ring and pinion gear set, bearings, and seals (sept. '06).we received a ford powertrain service part warranty until 06/17/2008 (7yrs from original owners date of purchase).we are taking the vehicle back to service now (mar. '07) for the same problems to champion ford of sandy, utah after 6,000 miles of use.
This is my wife"s02' 4x4 v8explorer,we brought it new and now have 78,000 miles in it,at first i heard some noisei thought itcame from the tires that pretty worn out so iwent to change out the new tires while i was in the shop and wait i ask the guy can i go in there to check out the brake pads i notice the rear springs broke???? the more searching i did the more thing i find out, wheel bearing??? no more ford.......
The contact owns a 2002 ford explorer. The contact stated that the odometer began to flash and the vehicle began to jerk abnormally. The vehicle was taken home and parked. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure and current mileages were 84,000.
My wife was driving our 2002 ford explorer home last week when she was approaching a red light. She noticed the o/d light began to blink very fast and when she went to pull away, the vehicle shifted to 2nd but would not shift to 3rd gear and the rpm's would go real high. Could not go above 30 mph. Did some research on the internet and appears to be a common problem. What is it going to take to get ford to correct the problem. Maybe it will have to fail to someone on the freeway and someone gets hurt. Vehicle had 115k miles. Something needs to be done instead of recalling cheap fixes. This is not the first problem with this vehicle. We also had broken rear coil springs that i had to fix 3-4 years ago. Plus there has been several recalls already on this vehicle. Sounds to me like these vehicles should be scrapped.
The body panel below the back window is cracked for no reason when i took my truck into a ford dealer they said that is normal and ford knew about the problem and there isn't anything they could due. So i called the ford service number in my ford handbook and the manager confirmed they knew about the problem but its not a recall out becauseits not a major problem and if i wanted it fixed i would have to pay. So i also asked about the transmission failure rate and i was also told they knew about that too (the transmissions fail under 100,000 miles) but there isn't a recall and i would have to pay to get the transmission fixed as well.
The contact owns a 2002 ford explorer. The contact stated while driving 55 mph she noticed smoking in the rear of the vehicle.the contact took the vehicle to a local mechanic who stated there was a minor defect in the transmission.the mechanic repaired the defect and within two weeks the transmission failed. The contact towed the vehicle to her home and notified the manufacturer regarding the transmission failure. The manufacturer stated there was nothing they could since there were no related recalls. The contact stated if the transmission failed while driving on the highway, a crash could occur.the failure mileage was 150,000.
Tranny slippage. O/d light/service engine light flashing. Engine revving but not coming into gear. The transmission shop said this is a known issues withfords. The bands that wrap the 2nd & 5th gears to lock against the drum are defective. Ford has updated the style of the band and once replaced this issue does not repeat. My estimate so far is at $2100-$2300. We will not know full extent of damage until he removes, dismantles & inspects it ($595 to do that). As this is a known ford issue with their defective part, there should be a recall and owners should be reimbursed for the cost of repairs.
4x4 automatic transmission complete failure.lost 3rd and 4th gears and reverse. This truck never towed or was worked at all.47000 miles and the transmission melted.dealer advised to completely replace, nothing left to rebuild. The only hint was the truck had a pause of 3-4 seconds before it went into a forward gear.
2002 ford explorer transmission failure.
Vehicle made a whinning noise when idling.therewas a pause when shiftingfrom park to drive, from reverse to drive, and from drive to reverse.the pause caused vehicle to not move forward or reverse until the transmission engaged.
The band in my transmission broke,it would not shift to third gear, i have seen in forums that many people have this problem, i think ford should issue a recall and fix this problem, the minimum charge to rebuild the transmission is about $2500.
I have a 2002 ford explorer and wound up rebuilding my transmission - like thousands of other people with the same car.this cost me over $3000.why hasn't there been any investigation into ford and all the 2002 explorers with failed transmissions?
2002 ford explorer with an o/d light flashing and now a service engine soon light on.was told by the dealer that the transmission would have to be rebuilt.only 46000 miles on the truck.only changed every 3000.extended warranty just expired on dec 13, 2007 after 5 years.updated
I have a 2002 ford explorer xlt that has 68000 miles on it.since we have had it the transmission has done nothing but shift hard and washboard from 2nd to 3rd and 3rd to overdrive.this vehicle was taken in 2 times, and both times we were told that it was normal .i have had issue going up hill in mine because of the shifting, afraid to pass because i am not sure if the vehicle will shift.i finally took in my explorer last week and they told me that the computer said that the bearings were bad in my transmission and that i had to pay $3000 to replace it.this same issue has been going on since i first complained about it at 16000 miles.
2002 ford explorer with 140,000 highway miles.bought brand new by owner in 2005, at 90,000 miles transmission was making loud clunking noises.transmission fluid changed, but still clunking noises.now at 140,000 miles the transmission is slipping and not going into 1st or second gear.i have been on numerous websites, and have seen thousands of complaints about this same exact problem with ford's enclosed transmissions on their explorers and other vehicles.this needs to be a recall due to the fact that it is a redesigned transmission and failing for thousands of ford's customers.i owned a jeep cherokee for ten years, and had over 350,000 miles on it, and never had a problem like this.please understand that i am only one of thousands of consumers who has this problem.our economy is nervous because our american car manufacturers are falling apart.this is the reason why.
Transmission failed after having been serviced on multiple occasions by ford dealership.transmission failed causing vehicle to be disabled in travel area of the roadway.ford dealership stated on multiple occasions that there was "no problem with the transmission".vehicle now needs new transmission after only 60,000 miles at cost of $2000 +.this is an ongoing problem with 2002 ford explorer suv's and immediate failures are dangerous to passengers and other motorists.
I own a 2002 ford explorer suv and have had problems with the overdrive light flashing on the dash, causing the vehicle to slip into and out of neutral.i executed an online search as most do to correct the problem and was amazed at the thousands of good folks with the same problem. Most contacted ford and were told that they needed to go to the dealer that resulted in changing the transmission at the cost of the owner. Later the same problem arose after these people spent thousands of dollars to fix this. This is a safety issue to say the least...a vehicle that shifts gears erratically, uncontrollable rpm, and braking issues via recall 09s09 (speed control system modification) is not fixing anything but vehicle fire safety.this is a problem that needs serious attention, as a vehicle like my own slipping in and out of gear, might possibly have a catastrophic failure and injure the occupants of the affected vehicle/ and or others. I encourage the investigating officer to search the web for o/d light flashing on the web to see the scope of the problem.this is a safety issue.......
O/d light continues to blink. The blinking as occurred before and no one knows how to correct the problem. I already spend a couple thousands dollars to fixed the transmission b/c transmission was slipping.
The contact owns a 2002 ford explorer ext wagon. The contact that stated that upon purchasing the vehicle he noticed that the transmission would shift in an awkward manner. The vehicle was taken back to the dealer who informed him that there was nothing wrong with the vehicle. The failure suddenly recurred and he had to replace the transmission. He also stated that 3 out of 4 window regulators have failed. The windows are not working normally.the liftgate in the rear of the vehicle was fractured which made it difficult to open. The vehicle had only been repaired for the transmission and the 3 window regulators. The failure mileage was approximately 10,000.
My 2002 explorer has been through two transmission overhauls in only 53,000 mi. The first transmission overhaul was performed at 35,000mi by a local ford dealer who claimed to have replaced this, that and the other! i was given an extra 12,000mi warranty on that transmission. Well it lasted 12,000mi but at 50,000mi the transmission went out again!!! ford insists that i take the vehicle to the dealer who wants to charge me $3000 to fix this problem again! i opted to take the vehicle to another shop that specializes in transmission repairs. I paid them $2000 to rebuild the transmission yet again. Apparently, on this model year the casings are defective. The transmission shop told me that he has already seen 4 of these explorers all with the same problems. There needs to be a recall done on the 2002 explorers along with the 2004.
Driving on highway 60mph - car began to shift randomly and than would not shift at all (automatic transmission)- had to coast across several lanes of traffic and try to pull out of danger. Transmission was replaced for the cost of 3,400.00.
2002 ford explorer [xxx]transmisssion not shifting properly. Rear end noisy at 40 mph.not repaired. Updated 07/19/2012information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
I am having the same problems all the other people are having that own a 2002 explorer. O/d off light flashing, service engine soon light on, car slips out of gear if you have to stop suddenly, hard to put into park, erratic shifting. Please make ford recall these vehicles and fix the problems that they knew about but sold the vehicles anyway. Do this before someone has to die in a wreck because then it will be too late!
I bought my 2002 ford explorer used in 2005 with about 60,000 miles on it. In 6 months the entire car would shake if i went above 50 miles per hour. About a week later, while driving on the highway i felt the car shift extremely hard. I took it to a shop and was told that 3rd gear was already gone and that i was going to soon lose 2nd and so on. I had to spend $2000 on a rebuilt transmission. However, almost 2 1/2 years later this rebuilt transmission is failing again. This time the od light started to blink; i had a garage get the code immediately. It said there was an issue with the torque converter. I had them look at the transmission closer and they found that the transmission fluid was burnt and there were metal shavings in it. The transmission is fried again, and it will cost approximately $3200 to fix it this time. This is definitely a safety concern because these problems often come with no warning. Both incidents i was driving on a highway with my family in the car. Something must be done. This is definitely a defect in the sealed transmissions put in the 2002 explorers!!!
Transmission is/has gone out on my 2002 ford explorer xls 4x4.there are hundreds of others that have had the same issue with the transmission, solenoid b going out and requiring a transmission rebuild or a new one!!if all these people are having a problem, there needs to be a recall! ford needs to face their mistake so that loyal ford consumers will return.i have owned 3 fords, and never again after this.ford really did themselves in with this one!
Transmission failure.
My son owns a 2002 ford explorer. Last year his transmission began experiencing problems where the overdrive light started blinking, it was shifting very hard and sometimes it would even just go into neutral out of the blue. I took it to the local ford dealership where their transmission technician told me it was easy to diagnose because it was a very common problem, so i was forced to replace the transmission in the fall of 2009 with a used one that i found at a recycling center. Last month my son was leaving the driveway of a friends house and the replacement transmission begin doing the same thing as the first one but only this time it made a loud bang and stopped moving. My son got out of the truck to find that the transmission exploded and all the fluid leaked onto his friends driveway. I have found through researching on the internet that many people are having the same identical problem, so my questions is, what is it going to take to make ford admit that the transmission is defective? my sons truck only has 103,000 miles on it and it will be on its third transmission! this is becoming way to obvious, he could have been hurt or killed if this had happened on the interstate not to mention the environmental impact.
Auto-transmission started out with delayed engagement in to reverse and hard shifts 25-30 mph. Started to slip out of drive with no power to the wheels.this happen several times, once when pulling out across traffic and could have caused an accident.repairs are estimated to exceed $2500.
Transmission slippage, rear end clunks when the tranny finally shifts to another gear, rear end whine at 60-70mph.hasn't been fixed but the dealership estimates $2k for the rear end and $3k for the tranny.
I bought my 2002 explorer with 80,000 miles on it from a respected local ford dealer.20,000 miles later, my o/d light won't go off and my gears won't engage properly.this happens for 2 days before i sputter into a dealership for service.i'm now being told that i need to replace the whole transmission at a cost of $2,500.the kelley blue book trade-in value is only $2,100 and i still owe $4,000!i feel duped and scammed by ford:a company my father has worked for34 years.ford insists there's nothing they can do about this cost.my question is:why hasn't there been a recall when i've found hundreds of complaints filed about the very same problem i'm having?why am i just supposed to eat this cost when it's an obvious manufacturer's defect?!help!!!
2002 ford explorer bad transmission. The car has 65,000 miles on it.
Bought the car used in sept. 2007. A month and a half later, had to replace rear passenger wheel bearing. A month after that, we had to replace the driver side rear wheel bearing. Driver door window motor went a week after the wheel bearings. Abs light is on. Also had to replace two coils in the electrical unit. Put approximately 3,000.00 into car since purchase in less than eight months.
The o/d light on my 2002 ford explorer started flickering about a month ago.four days ago, i noticed that my truck wouldn't go from second to third gear while driving.i will get up to 25 mph and the truck would rev up to 3500 rpms and not change gears.i have to ease up off the gas and let the rpms drop and then accelerate again and that's how it changes gears.
Dt: contact stated2002, ford explorer has been having shifting problems. He noticedthe problemoccurring at 26,000 miles . It was shifting very hard. He will be driving when the car will not shift into secondor third gears, it will slip into neutral, the car will slow down in traffic and cause a safety hazard. He had the transmission re programmed. It helped it twice; but then it started doing the same thing. The third time the contactwent backto dealer and they would not reprogram it again. He thought the transmission failed. Second and third gearsgear were not shifting properly. Found identical problems on the internet. There was 62,000 miles on the car. It started happening around 2003 and has gotten progressively worse.
2002 ford explorer. Failed transmission, starter, rear wheel bearings, airbag, pinion, electric window. Now loud sounds from rear of car.
The contact owns a 2002 ford explorer. While driving 35 mph the overdrive light illuminated. The vehicle was taken to a mechanic who stated that the automatic transmission needed to be replaced. The manufacturer was contacted and informed her that she had to replace the transmission at her own expense and to file a claim. There were no related recalls or warranties. The failure and current mileages were 45,000.updated 10/21/10. *ljupdated 10/25/10
Transmission failure.
Dt*: the contact stated the vehicle's automatic transmission was slipping and slipped between gears.the vehicle had transmission problems since the contact acquired the vehicle, at 53000 miles.the vehicle was not taken to a service dealer.updated 9/15/2006 -
2002 ford explorer no prior warning o/d lights starts to flash then service engine light soon came on now transmission will not shift into third unless i let off the accelerator only 66,000 miles and 1 day out of warranty i have seen numerous complaints on web sites about this problem ford refuses to acknowledge this problem but many mechanics across the country are aware of it ford says it is not a safety issue not a safety issue a transmission when my wife and daughter ride in this vehicle every day and god forbid they get stuck and end up in an accident then what it still isn't a safety issue!!!!
Was driving and transmission would not shift gears.o/d lights started to blink.vehicle would not go anymore then 5 mph.was taken home and research was done and found many people with the same complaint.transmission problems.vehicle was taken to aamco and transmission wasrepaired at a cost of $2748.69.
The contact owns a 2002 ford explorer. The contact stated that the vehicle would not shift properly from second to third gear.the vehicle was taken to the dealer where they performed a diagnostic test which concluded that the hydraulic pressure build up had caused the torque converter to pop out and advised the contact that they would need to replace or rebuild the transmission. A private mechanic confirmed the failure and rebuilt the transmission. The current and failure mileage was 115,000.the vin was unavailable.updated 03/24/11*lj
The contact owns a 2002 ford explorer. While driving, the transmission started to shift with resistance and the over drive light flashed continually. The vehicle has not been diagnosed by the dealer. The current and failure mileages were 79300.
I drive a 2002 ford explorer xlt 4.0 v6 .my over drive light begun flashing and shortly after that my transmission failed.i own many fords and this is an issue that defiantly needs to be recalled.perfect maintenance.
2002 ford explorer transmission goes out while driving making it very dangerous.
Driving when the over drive light started flashing. The car wouldn't go into 3rd gear, causing the car to rev real high and slow down. Total repair for arebuilt transmission $2,500.00.
2002 ford explorer transmission jumped when put in reverse hit a parked car. When you slow down it slips out of gear and wont go. I have transmission problems with the vehicle. Im scared that it will fail again while on the freeway and my family and i will be hurt or even killed. Its not safe to drive.
Transmission failed during ordinary driving.transmission required nearly three weeks to repair at a cost of $2,800.
Transmission making a horrible whining noise in both the front and back.from all that i have read the transmission and rear end is going to have to be overhauled.with as many complaints as there are on this vehicle ford really needs to do a recall and fix this problem before there is a serious accident.they are aware of this but choose not to do anything until the government forces them to do something.
O/d and check engine light goes on every time i drive my suv everytime i drive it as soon as the lights go on the suv tans startsactingup and slipcalled ford dealer and they said this is a common problem but, has not been recalled so it will cost 2,300.00 plus labor. I am a single mother of 4 . Why is it there are so many complaints about this year ford but, yet nothing is being done about it ! i just bought this car in feb of this year and now i am having this problem ! i pulled out from a green light the other day and almost got in an accident because the trans slipped had all 4 children in the car with me ! maybe i should not be driving this but,this is my only vehicle and i need to drive ! and i sure don't have the money to replace this problems that everyone is having besides me ! ford needs to fix there problem before someone ends up in a really bad accident or ends up worse dead !!
My 2002 ford explorer transmission failed. I was traveling on an on ramp. When the o/d light started to flicker and there was a sudden powerful jerk. It was similar to getting rear ended. The failure occurs above 35 mph. The consequences are sudden uncontrollable jerks. In order to correct the failure the transmission must be rebuilt for a vehicle under 80,000 miles.
I have had my 2002 ford explorer eddie bauer edition for 4 years. The entire time of owning this vehicle it sounds like the engine slips and lately it seems like it is getting worse. I have talked to a few car repairmen and they said that this make and model is known for this complaint. I feel like since there is an overwhelming amount of complaints for the transmission, someone should look into this.
No event led to the failurethe column mounted shift lever broke off when shifting into reverse from park, occurred once car cannot be operated without shift lever.no replacement part available without replacing the entire steering column assembly.the part that broke is easily serviceable and could be replace if sold separately from the column assembly column assembly is $1400 for part only.
Car started making humming noise when going 30-45 mph, took to a mechanic who ref me to the dealership to check the transmission and then for transmission flush, still the same issue, i was advised that the tires needed to be replaced, i have 4x4 which requires the same 4 tires or the car will jerk. The brake pedal vibrates, and the 4x4 gauge doesn't work, replaced the component and still the same issue.any who to make a long story short, now i am hearing a clinking and rubbery sound coming from the rear of the vehicle. I am now forced to take the car in... And of course be charged a ridiculous fee, for them to run diagnostics on the truck to diagnose the issue, and then of course pay for parts and labor.... My next car will be a foreign car.. They break down less, and the cost of maintenance and equivalentor less then the cost of maintaining a good ole' american made ford vehicle. (lexus, kia, and i believe either mazda or toyota are owned by ford.. So steer clear of those brands). Timeline reflects the latest issue, and the amount of previous problems.. Amount to many.
Grinding noise sounding like it is from front end, especially on accelerating at low speeds, and turning slow.told to replace tires and front hub.both done and still making same noise.cannot figure what is wrong.think the sound is from transmission or rear end.also having problems with the transmission.the truck does not switch gears properly.it takes to long and sometimes reaches 4 rpms before finally switching on flat road surface.
Transmission and bearing failure. Od light on tranny flashing. Took to dealer for noise and od light. They replaced bearings and associated parts to a cost of 1130.00 to fix tranny problem they want to replace tranny and torque converter for a cost of 3500. Truck was purchased new and maintained on a regular basis. I've checked ford recalls and tsb's and they are numerous referring to bearing and tranny failure.
2002 ford explorer "sealed" transmission failure.regular maintenance performed, transmission began to slip when shifting from 1st to 2nd gear.
Power train...transmission needs to be replaced....transfer case was replaced before warranty ran out...have 40,000 miles on truck.was told it would cost $3350 to fix, i asked for help from my salesman and ford knocked off $1700.00 leaving me to pay $1650.00.i had no warning signs until the speedometer stated 30 miles per hour while the i was going 5 miles per hour.then the high pitched whining noise started.the transmission should not give out at 40,000 miles.
At 74000 miles our transmission went out completely while we were on vacation! the dealership where we bought the vehicle, said that "we were the only one's who have had this problem" (yeah right!) it cost us $6000 out of our pocket to fix. At 86000 miles the rear window cracked right below the window. Ford and the dealership refuses to fix it. Again, stayton ford told us that,"we were the only people who have had this particular issue."at around 85000, 95000 and 105000 miles, the rear seals leaked. We were promised each time that they would last "for at least 50000 miles." we were always a few miles away from getting them replaced for free since they're limited warranty is only good for 10000 miles.at 111000 miles the electrical system went "haywire." even when all of the door and hatch are closed, the dome light continues to go on and off (making it hard to drive at night) because it senses that a "door is a jar." sometimes, the key pad that's located on the drivers side window sets off the alarm when we push the first number on the key.totally unreliable vehicle that i'm afraid to drive!
I have an 02 explorer with 70k miles on it and the o/d light and service engine light are both on.i was told that 2nd and 5th shifts are gone and that i should rebuild the transmission. I was reading different articles and it seems like this is a big problem with the explorers. Ford needs to recall this car!
I have a 2002 ford explorer. I bought ti used with 64,000 miles on it. Replaced both rear wheel bearings. I have also replaced all struts and coils springs. I have an engine light on for a intake gasket problem. Then on my way home from work today my o/d light came on. My truck has 130,000 miles on it. Before i purchased explorer i found out it was in a rear end accident.
2002 ford explorer o/d light flashes, the gear slips and truck lunges hard forward.this occurs everytime you accelerate into 1st two gears.did a search and learned it is common transmission problem for these vehicles, ford is aware and does nothing to correct the issue.
I own a 2002 ford explorer xlt.i bought it november of 2004 with 40,000 miles on it.it now has 80,000 miles on it and slips while shifting from 2nd to 1st gear and i also hear a whining noise in the rear end.it jerks and slips consistently. The overdrive off light is flashing, and the service engine light is on. The car says "check transmission" on the instrument cluster. I called 4 ford dealers and was told there was nothing they could do.this is low mileage to have to replace the transmission. It is a known problem for these cars, and ford doesn't care. I am stuck with the car that cannot be safely driven now. Owners of these cars need help to get ford to issue a recall.
My 2002 ford explorer has been repaired for major transmission and rear end problems approx. 15 times in the past 3 years.the transmission continues to slip between 2nd-3rd and 3rd-4th gear.in reverse the clutch binds up.the rear end roars and was replaced at 35,000 miles (after numerous fix attempts) and at 66,000 miles rear wheel bearings, ring gear & pinion were replaced.the transmission was almost overhauled at 35,000, re-programmed approx 3 times and needs to be done again now.the compass has failed twice.
4x4 module now the transmission is shifting into 2 gear hard.
My 2002 explorer transmission started slipping as shifting and putting in reverse and drive.this vehicle has 76000 miles on it.took to the ford garage, all test came out ok, tech stated i need a new transmission at a cost of 3500.00.after doing some research and reading complaints of other explorer owners, i feel this expense should be covered by ford.
Vehicle experiences periods of stalling at low speeds. Applying brakes there is a loss of brakes and steering. No prior warning before stalling. Existing problem 5 times, taken into the delaer. Dealer replaced fuel pump, main control valve body, transmission oil pan, idle air control valve and programmed pcm.vibration like anti-lock brake system is kicking in.dealer could not duplicate.overdrive comes in and out at odd speeds.no problem found.
I have owned my 2002 ford explorer now for 3 years, within this 3 years i have had to make 2 major repairs and am now facing my 3rd. The transmission in my car needed to be fixed with 6 month of owning my car and now a year and half later i am facing more transmission issues. The car continuously kicked hard when shifting gears. Also if i were to put into park it would still roll or if i put it into reverse it would roll forward as if it were in reverse. Now it is using up to 5/6 rams to shift gears. I took it to a transmission shop and it missing all of its 3rd gear. I havefound over 280 complaint about this same issue on the same make and modeland that's just on one website. I believe this is very dangerous and as a new mother am wondering with all the complaints is this car safe? i don't believe it is. The transmission in this car needs to be recalled. This is not just oneinstance of bad luck. This is happening repeatedly with the same vehicle! i hope it doesn't take someone getting hurt for something to be done about this. Thank you for looking into this matter.
Problems with the transmission, rear axle and seatbelts.(nar) *mrtransmission problem was found out to be a problem in the rear differential.vehicle was serviced also for parking brake not locking in position.also, consumer encountered a problem with right rear hatch guide for door pin coming apart, and trim on driver's seat bottom was coming loose.in addition, air bag light on dash kept coming on and stayed on.*la
2002 ford explorer had initial transmission failure at 101,000 miles. Car was serviced regularly, running fine until o/d indicator light illuminated and the vehicle would not shift into 3rd gear.rebuilt transmission was installed and now has failed at 151,000 miles. Research concerning this problem shows that many consumers of ford 2002 ford explorer have had similar issues.
2002 ford explorer transmission failure and uncontrollable accelerator. The transmission had been shifting hard for months but it is considered by ford to be a "sealed" unit and it is not recommended that the customer maintain the fluid level, so there was nothing i could do. In jan 2010 the accelerator stuck while entering the freeway and we were out of control, i thought i was going to die and had to turn of the car on the freeway with no shoulder after brushing the guard rail and was subsequently rear ended. The o/d off light began blinking that day and it was tough to reach 60mph. Service engine light came on and i shopped around for diagnostic. Independent trans. Guy said it needs complete rebuild, ford dlr agrees but for twice the cost. New parts are not available. It makes no sense why this car just started to fail on me like this, i'm the first owner and now its just decided to die and ford has been no help what so ever. Now i'm looking at a repair that is 80% of the bluebook value. Each mechanic i've brought it to says this problem is endemic to this model/year and there should be a recall. Why would they put in a trans. That cannot be reasonably serviced and maintained and dies just after 100k mi. I have a very difficult time believing this was not planned by ford and i will never buy their products again! my car is no longer safe enough to drive to the grocery store let alone the freeway. This is a clear case of irresponsible manufacturing practices on fords part and warrants a recall!
2002 ford explorer transmission flew into 4x4 low automatic while driving at 50 mph. The 4x4 module part had been replaced once already,and is the culprit of throwing it into an unsafe position. The issue keeps coming up, and the dealer has had no responsibility for replacing the "known ford problem" in over 7 years. This issue is expensive to repair, but the problem is the safety of the vehicle and the passengers at higher speeds. It can cause the vehicle to first slow down by the physical limitations of the transfer case, and cause the vehicle to be out of control and flip. It's so present on the internet now, i wonder why no one has gotten ford to face the issue, even the dealers know, but get no response back from parent ford. The vehicle mentioned is well cared for, as well as only in the low 80,000 mile area presently. This happened around 38,000, 43,000, 58,000, 63,000, and now at 84,000. Even the dealer agrees that the 4 wheel auto feature, (which is the idle state of the transaxle) cannot be started when the vehicle is fired up. This causes numerous issues with other components reliable to the module. The module, is built by motorola and i've been advised that the any new owner of an explorer in the date range should have it replaced or inspected due to it not being able to handle typical surge spikes from the vehicles power systems. The replacements should have it. But that doesn't help with the advise if it already occurs. Which it has been. Now i've got a $45,000 paperweight in my driveway again. Corrections are made, but results are always the same. Ford needs to address the issue publicly before others are in accidents or fatalities occur.
I have a 2002 ford explorer with just under 78,000 miles. I was driving home from work and the automatic transmission went out with no warning at all. Causing the truck to shake and slow down very fast. In the result of that. I jumped and hit the curb andpopped on tire. I could have died or my kids. If i had been on the interstate or highway.
Transmission failurewheel bearing failure (3 times).
2002 transmission failure causing me to buy a new transmission at only 45,000 miles..2002 ford explorer xlt 2wd 4.0l v6.it has been rebuilt 2 times since i was made to buy a new transmission.this is totally unacceptable and there are others with the same problems at this site.we shouldn't be forced to pay $4000.00 to fix a problem on a vehicle that is nowhere near the expected timeframe for this sort of malfunction (i.e. 150k to 200k miles).http://forums.carreview.com/showthread.php?t=93&page=2&pp=25.
My 2002 eddie bauer ford explorer revved at 30 mph then the o/d light started flashing and the check transmission light came on.immediately i took it to dealer and was told the 3rd gear was gone.new transmission needed. Very saddened.
Three months after purchasing my 02 explorer, and at 39000 miles, the transmission began slipping just a bit. A week later, third gear could not engage at all, and i was forced to drive to the repair shop in second gear, with my hazard lights on, and with school-age children in the car. My repair person drove the car for about 15 seconds and knew immediately what the problem was. He knew because he had just fixed the same problem last month on an 02 explorer with less miles than mine. He stated that ford is aware of the problem, but with the advent of extended warranties, they would not stand behind their product. I did not purchase an extended warranty because who would expect that a transmission should be rebuilt at 39000 miles (incidentally 3000 miles past my warranty coverage). Luckily no one was injured because i parked the truck almost immediately. But now i am faced with the cost of rebuilding third gear into my truck, with no one accepting responsibilty for the defect.
I have had to replace my transmission twice in the past 18 months and now it's slipping again.it just happens all he sudden and my car ramps up and then takes off jerking us as we are driving.it's ridiculous that this hasn't been recalled already.the o/d light comes on and it ramps up to 4000 rpms before i have to take my foot off the gas to get the transmission to switch.
My transmission failed in my 2002 ford explorer v-8 eddie bauer edition.it's 2 weeks over the warranty period, but has about 35000 miles on it, so it's under the 36000 mileage.ford won't cover the repair even though my car has been properly maintained.
The contact owns a 2002 ford explorer.while driving approximately 45 mph, the od sensor began blinking and the transmission slipped.the contact pulled the vehicle over and read the manual, which stated to immediately have the vehicle assessed for possible repair.the vehicle was taken to the dealer and they stated that the transmission needed to be replaced.the vehicle was taken to a specialist and the transmission was rebuilt.the current and failure mileages were 85,000. Updated 07/08/08.updated
Trouble removing vehicle from park on incline over few week period.transmission changing gears in rough manner over a few day period.od light flashing during highway driving and then odor of something burning on october 10, 2010.diagnosed as "fried transmission" by dealer.cost to replace $3887 plus $125 for diagnosis.not yet repaired - deciding our next action.vehicle purchased new, always maintained according to dealer recommendations.vehicle never abused, only towed very light utility and snowmobile trailers.
I have had my vehicle into the ford dealer for the same problem at least 4 times with no success it is still under manufacturer warranty and is a 2002 ford explorer. *nlm
2002 explorer,1st incident, had od light flashing w/very hard shift. Had transmission rebuilt.about 6 months later,slipping at 30 to 40 miles per hour, had transfer case rebuilt.6 weeks later transmission slipping again at 30 to 40 mph with loud whine when stopping.
Overdrive light flashing late shifting high rpms hard shifting. A common complaint for this vehicle. Ford says tough luck to a 3-5k ford fix which will recur.
1. Was just driving, nothing seemed out of the ordinary, when all of a sudden...2. The "o/d off" light on the dash started blinking rapidly, and the message panel in the dash said "check transmission". Brought it into ford dealership, was told the transmission needed to be replaced at a cost of $3400. 3. Nothing yet, but i'm told if i want to drive the car again, it will require a brand new $3400 transmission. Did a quick search online for "2002 ford explorer transmission", and am seeing a lot of transmission problems... Probably something that should be looked into.
2002 ford explore 4l six, starting in 2006 i began to have transmission problems, my initial problem developed when the explorer had around 57,000 miles, the transmission would not shift to drive.in november 2008, now with about 74,000, miles the transmission has developed more problems it currently jumps forward when i shift to drive.after checking autobeef.com, with over 500 complaints posted, i found out that this is a re-occurring problem with 2002 ford explorer transmissions.the initial repair cost over $700.00 and i do not know what it is going to cost the second time.i believe that this type of problem should be checked by your agency for possible recall because of the burden it places on consumer to keep repairing the problem.this may also a safety issue that should be addressed.
The contact owns a 2002 ford explorer. While driving approximately 25 mph on normal road conditions, the engine rpm's increased excessively high. There was a no power response when pressure was applied to the accelerator pedal. The transmission failed without warning. The vehicle was towed to anauthorized dealer for inspection. The transmission was replaced.in addition, on a separateoccasion theidentical failures occurred. The vehicle was taken to an independent mechanic who stated that the transmission needed to be replaced. The vehicle is in the process of being repaired. The failure mileage was 61,299. The current mileage was 155,000.updated 2/17/10 the consumer stated the transmission was not shifting into 3rd gear. The transmission was replaced twice. Updated 02/22/10.
Was driving on flat road car started to shift funny car slams into gear problem happens every time the car shifts second gear to third gear vehicle needs new transmission
Transmission problems, slippage on 2nd to 3rd engine revs up to 6000 rpm, taken to dealer 4 times already they can't find cause of problem.
The transmission on the car has problems and the 4x4 doesn't work with only 80000 miles.
Transmission failure at 60k miles. Hard shifting, jerking, sudden shifts into 4x4 high. Replacement cost of 2800 dollars. Three visits later and it still isn't right.
Transmission failed out of the blue in the middle of traffic, had this been a highway, consequences could have been dire. Car had to be towed and new transmission installed.according to research i have done, this has happened to a large number of these vehicles.
We bought a 2002 ford explorer xlt 2 weeks ago with 129,000 miles within 2 days of owning this vehicle, the o/d light started blinking.upon investigation with transmission repair locations, we have to spend $2500.00 or more to replace the entire transmission! what a rip off, after researching this issue, it is quite obvious that ford needs to recall this vehicle, step up to the plate, and help their customers out who have put trust in their vehicles!if ford wants to stay in business, they better start considering reconciling with their many disgruntled customers.thank you.
O/d light flashing so i took car into dealer. Transmission is bad and needs new solenoids at 45,000 miles.
Transmission failed suddenly on a 2002 ford explorer.i have read many other people with these issues. Our explorer only has 108,000 miles and i have never owned a vehicle that needed a transmission with that low of mileage. I was driving down an interstate when a bunch of lights came on such as the overdrive light blinking followed by the "check transmission" light and service light.my truck started grinding when trying to shift and ended up shutting down right on the interstate with people going 65+ around me honking.i had to have 2 people push me off the road because the truck wouldn't move.it will start, but won't go into gear and i was told the transmission is destroyed.
Transmission does not engage when put in drive until 3000 rpms.i was pulling out in traffic and was almost hit by another car because mine was not engaging to move the car.i understand that this problem is very common on the 2002 ford explorer.
I have a 2002 xlt explorer with the 4wd not working. During my research on the internet i have discovered that when the battery is disconnected for replacement the 4x4 cm unit fails and the 4wd system becomes inop. Ford has recognized this problem and has upgraded the motorola unit with the end result costing the consumer $500for the repair. This is a safety feature because the vehicle runs in 4x4 auto adjusting the drivetrain to weather conditions optimizing the control of the vehicle.. This component replacement should be qualified as a re-call by ford and the cost should not effect the consumer. This is a common problem with the 2002 explorer vehicles and is more serious then the firestone tire complaint. Since ford recognizes this defective module they should pay for the repair. I'm shocked that this defective part that controls the safety performance of the 2002 explores has not already registered a recall.
Transmission failure on highway, in a construction zone, almost resulting in an accident.this is a known problem w/ 2002 explorers.ask any transmission shop.also check out carcomplaints.com - it is their #1 worst vehicle.i counted 10 technical service bulletins on this transmission, but no recall !?!
I went to put vehicle in park and shift lever broke off inside steering column. Had to replace entire steering column for 1 little piece of cast white metal which i found out is a common problem with this particular vehicle. After repair was complete ,od off light started blinking and service engine soon light came on. Code po755 on engine scanner which according to carcomplaint web site and my mechanic is also a very common problem with this vehicle.
I pulled up to the gas pump and put the explorer into park. As i got out, it started rolling backwards..as it rolled backwardsapproximately 10 feet, i hung on to the door and was able to get back in and bring it to a stop. I sat there in shock for a minute as several people who witnessed this were in horror..i put it back into park.iwaslucky the explorer did not hit another car,any people or run me over!!since that time,about 2 years ago,i have a hard time with putting the car in park at times..it seems to get stuck around reverse..so, i am very careful to make sure when i put it in park,it is in fact,in park!
Transmission went out on my explorer 2002 ...every single person i know that has 2002 explorer had to re-build their transmission ..ford needs to take care of...i cant afford to fix it each time ..its factory defect that should be recalled. There's alot of non satisfied costumers that i find all over the world. Something has to be done.
Persistent quality problems: engine, transmission, power steering, air compressor, and related safety hazards such as defective rear hinge.
I have a 2002 ford explorer xlt 4.0l v6 and would like to request that an investigation launched into the vehicle's transmission.the other day, as i was traveling down the highway, the o/d off indicator began blinking and shortly thereafter the check engine soon indicator light came on. In doing my research, after reading numerous online complaints related to this issue, i have chosen to seek your assistance as a means to help offset the costs associated with this wide-spread, very well known and documented problem.basically, the transmission needs to be rebuilt or replaced, at costs that range from $2,000 to $4,000. Thank you!
O/d light continuously blinking, transmission slipping and engine revving up causing lots of jerking everytime i drive my 2002 explorer.in order for me to drive my suv i have to turn the o/d off...and sometimes the engine will continuously rev up even when the o/d is manually turned off.there are too many people with this problem for it to continue to be ignored.please help us consumers.
I have a 2002 ford explore v-8 xlt that has been taken care of and all the sudden i have transmission problems, when i am in driveall sudden out of no where my car will either stall or it will jolt into gear. Then it will be ok for a while then it starts doing the same thing again. I am more mad that more than 100 complaints have been posted with the same transmission problem for the same year ford vehicle all of them almost the exact same and there is no investigation into this problem.i was on a website that listed this website for vehicle complaints and that there were several complaints for the same thing transmission failure for the 2002 ford explorer.
Had to replace three wheel bearings at the same time. One went bad while on vacation. Luckily we pulled off the highway for a break and heard a lot of grinding. Took it to a repair shop and they wiggled the tire like a loose tooth. Technician said the wheel was about to come off and could have at highway speeds. With only 67,000 miles on this vehicle this must be a manufacturers defect that could have cost me and my family our lives! now i am told the transmission is failing. Ford needs to do something about this.
Transmission shifting failure on a 2002 ford explorer.
Automatic transmission (5r55w) has failed at 30,300 miles 10 months past lousy 3yr/36k bumper to bumper warranty expiration!1 month prior to failing there was a second or so delay shifting into reverse or a harsh bump upon engagement.on 2/26/06 after a 30 minute drive on the interstate and then doing an in-town errand, the overdrive off light started flashing.after parking it in our garage there was a burned fluid smell.due for the 30k transmission service, i also asked for a computer diagnostic test at an independent trans. Specialist.the mechanic came to me with the pan asking do you possibly have an extended warranty.(no!i shouldn't need one for a major component such as a transmission.)the fluid was completely black with no hint of red.additionally the magnet was covered with a 1/2" thick layer of metal shavings!the computer code (p1783) revealed that the fluid had heated to greater than 270 degrees f.the transmission is fried and his best estimate to rebuild it was around $3,000!let me state that this vehicle was never driven under any harsh conditions, even those you should be able to do according to ford advertisements such as towing, off-road or using the 4 x 2 low gear.after doing an internet search and reading how many people have repeated failures with the rebuilt and/or new 5r55w's installed, what is the consumer supposed to do?we have to pay for ford's manufacturing defect because they are not taking responsibility for poor engineering on their vehicles.as many others have expressed, this vehicle is not even paid for so this is a huge financial burden for our family.i recognize that this is not a safety issue exactly, but it sure is hurting the pocketbook of consumers who have no protection from consumer laws once it's past the 1 yr for lemon law or the warranty has expired.how do we get support as a group to get a class action lawsuit started? not built ford tough!
Transmission failure and rear end failure.
2002 ford explorer with transmission problem,appears to be a common complaint, this transmission is faulty and should be recalled. Driving normal and transmission started acting up. Took it too dealer and says has to be replace at $4000.transmission has always been maintained at the recommended individuals.transmission in the 2002 explorer is defected.
When coming to a stop on an incline transmission shifts to neutral, causingvehicle to roll backwards. Dealer stated there is a tsb on this issue, to refilltransmission fluid. Ford has no remedy for it at this time. Transmission fluid leaks from converter housing into transfer case.
I am the owner of 2002 ford explorer xlt.i placed the vehicle in park and exited the vehicle, i took items out of the back hatch and left the vehicle area.within a 5 to 10 minute period of time, the vehicle's transmission slipped out of park and began rolling, the vehicle rolled down an embankment, flipped over on it's roof then landed on another vehicle parked down in the yard.the vehicle has been determined to be totalled.i am thankful that no one was in the vehicle at the time of this malfunction because they surely would have been seriously injured. I am very concerned that this transmission malfunction may occur to others who may not be so fortunate and injuries may occur.
Today is 2/21/2011 and just had the crap scared out of me, three children (ages 4, 2, and a 10 month old) and 4 other vehicles when guess what---my transmission blew the servo plug!!!! gee imagine that another piece of junk that china/japan or whatever you call them people, assembled!!! thanks again ford for selling out!!! ford ceo's whom i'm sure are filthy rich arent true american people otherwise they wouldnt have sold us out to another country!!!!! driving today at a legal 45 mph my servo plug blew out causing me to lose control of my vehicle and causing not only myself but 4 other vehicles to end up of the road causing a near pile up!!!!! what are you (ford) going to do for us people that were conned into buying a piece of crap from a pushy salesmen that ford trained!!!! did these salesmen know that these were junk and thats why the price was right!!! well anyways ford hasnt seen/heard the last from me about this issue!!!! i will be that guy that ford is gonna hate, i must admit to you guys as you will find out i am without any doubt the "biggest [xxx] on the face of this planet" and i intend on being just that until ford takes care of my transmission!!!!!! if needed i will spend every day of my life (until i'm 6 feet under) pursuing this issue!!!! look out ford here i come!!!!!!parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Transmission failure, this is the second transmission in just under 2 years. Ford needs to do a recall. I have had the vehicle properly maintenanced and all the necessary upkeep. This is awful.
Transmission error codes, overdrive light flickers service engine soon light is on.
Noticed harsh shifting into reverse and from 3rd to 4th gears on 02 ford explorer 2wd with 48,000 miles.required rebuilt transmission at cost of $2124.00.
I have a 2002 ford explorer, i love this car and has been perfect except for 1 major thing the piece of '!@#$% transmission, what a joke have had 2 replaced at 48,000 miles and 115,000 miles,there needs to a be a recall on these junk transmissions this is a big problem for these cars. I have other fords and they are awesome this 2002 explorer is a complete lemon. Its a hazard when your going 68 mph down a highway and your transmission blows out, going on a roadtrip to the white mountains of nh.
I have 2002 ford explorer xlt 6cyl four wheel drive. I like the vehicle but the overdrive light had been flashing on it for awhile and the transmission finally went out completely. From what i understand this is a very common problem with this vehicle. It would cost at least $2000 to get a rebuilt transmission put in which from what i understand doesn't last very long anyways and 5000 for a new one that wont last a whole lot longer. I think ford did a very poor job of standing behind their vehicles. They haven't even offered a redesigned transmission or anything so if it happens to youmite as well scrap the vehicle cuz it will cost too much to fix and its not going to last any ways. I think ford needs to address this issue.
- the contact stated she has been having problems with a 2002 ford explorer since she purchased it in february 2002.the contact stated that the vehicle would not start. The vehicle vibrated and the check engine light turned on.the contact stated that the vehicle is at a ford dealer for diagnostic testing.the vehicle may need a new transmission. The contact stated that the repair shop told her the problems with the vehicle wasinternal.
2002 ford explorer xlt 103k miles makes a clunk when shift on reverse. Took it for check up and need a new transmission which will cost about $2500+ i already paid $10,000 for suv cant pay any more and i only owned it for 10 months. And there are thousands of customers with the same problem that can be found on this website. Http://www.carcomplaints.com/ford/explorer/2002/transmission/transmission_slips_when_shifting_and_clunks.shtmli think ford should take responsibility for this issue and help us out.
Transmission is slipping and needs to be replaced.
I was driving and my od light started flashing. A few miles later my cars rpms went up and my car slowed down, causing my to quickly pull over to the side of the road to avoid being rear ended. I tried to drive it to the store a few days later and i got about 1/4 of a mile down the road when i heard a loud noise and the car did the same thing. I have my car sitting in the drive way waiting to get it into be looked at. Since this is the second time that this has happened in under two years, i know that the transmission is having issues and more than likely i will have to have it replaced.
2002 ford explorer o/d off light blinking, hard shifting. Our 2002 explorer (91,000 miles) has the all too common problem with the automatic transmission. I'm very surprised to see how many people have reported this same problem. From all that i've read, this is a serious defect that ford has ignored. If you do a search on this problem, you will find thousands of similar complaints. I'm reporting this to you in the hope that something can be done to force ford to deal with it.
Was driving on a highwaywhen the od light started flashing then the transmission failed completely.having new transmission installed.many other things have failed too.three weeks prior shift lever broke off in my hands when i shifted from park to reverse.have changed right rear bearing which "blew out".the 4 wheel drive quit while the truck was still under warranty.when i first got the truck and complained to the dealer about the way the transmission worked he gave me a printout from ford stating the transmission was programmed to adjustto the drvers style of driving.
O\d light blinking after about five (5) miles.no one can say what the problem is but the cost to replace the transmission is to much. Ford should be ashamed.
O/d light started to blink and car is revving and does not shift into 3rd gear.
Transmission went at 66k and caused me safety concerns when driving because i could not accelerate.
The overdrive light on my 2002 ford explorer is flashing (blinking) and the transmission is acting erratic.shortly after buying this car(in 2003) a similar issue happened.i took it to a ford shop.the mechanic requested the transmission be replaced.ford denied the request & had the mechanic change only the solenoid(i believe for the 1st& 2nd gear?).thankfully, this was under warranty.i've taken decent care of my transmission since in regards to maintenance.now, this issue(or similar) is back.before attempting to bring my car to ford or another shop, i decided to check on the internet.i came across http://www.carcomplaints.com or more specifically: http://www.carcomplaints.com/ford/explorer/2002/transmission/o_d_light_is_blinking.shtml.to my surprise, this incident is not close to unique.i like my car & ford, but this is just not right.i hope this issue can properly be addressed by ford.this will probably be the only way they can retain me and my family as repeat customers...
Transmission failure as well as differential failure on vehicle withless than 90k,car has been dealer serviced, this is one of many complaints on this vehicle. At what point will you initiate an investigation? ford designed this transmission as a sealed unit. Consumer is unable to check the fluid. Flashing o?d light violent shifting, loss of power in 3rd gear.
My 2002 ford explorer's transmission completely stopped working while stopped at a traffic light. That is a major safety hazard and could have caused a major accident. I have read numerous complaints about the transmission in these model and year vehicles. There needs to be some recall for this.
Got a transmission overheated error and o/d was off.looks like its a common occurrence on my explorer.
I own a 2002 ford explorer, purchased new in 2001. First a few years after the vehicle was purchased, my o/d light stated flashing. I brought the vehicle to my local ford dealer as it was still under warranty. The transmission was overhauled and haven't had a problem. In 2008 i had routine brake replacement done on my vehicle at a local garage and when this was done the technician working on the vehicle noticed that my rear coil springs were broken and nearly fell out. I had this problem replaced with new shocks and springs and did not think something like this would happen because the vehicle had low mileage. Now just recently with 61000 miles on my vehicle the o/d light began to flash again, i had problems shifting from park to reverse, their was a definite slip, and also noticed a few days before the light came on that their was a shudder when upshifting from 4th to 5th gear. I brought the vehicle to my local ford dealer and they determined that i needed to replace the transmission. Due to the cost of this being over $4000.00, i decided to bring it to a reputable transmission repair facility. I did get a lower quote and authorized the repair. I spoke to the owner of the business and he advised me that the transmission needed to be remanufactured and they also found water or coolant in the transmission fluid. The owner also advised me of the fact that their is a vent for the transmission and it was plugged with some sort of plug which should not be their.
I own a 2002 eddie bauer explore. At 70,000 miles was told after check transmission light came on and gears would not shift that i needed a new transmission. Ford wanted over 4,000.00 to fix it. Unable to afford that much i took it to a trans repair shop and had a rebuilt trans installed as well as a new torque converter. Was told by the repair shop that they see alot of this. After taking my car apart the reason my trans went is because there was some kind of explosion in the torque converter and the debris went into the trans and caused the damage to the trans. Ford denies any such defect. Also my dual climate control air conditioning hasn't worked in 2 years and ford wants over 1000.00 to fix it. I also own a 2007 mustang gt with only 6000 miles on it and now the rear window is leaking when it rains!! ford should not ask for any bail out money from our government if they are going to continue to build junk. Needless to say my next vehicle will be a foreign car.
While in traffic today, my 2002 ford explorer suddenly lost drive power.fortunately, the driver behind me was not tailgating and noticed my vehicle slow down rapidly. I now find this transmission failure is a very common problem with ford 2002 explorer.in fact on one web site alone, www.autobeef.com i see over 861 complaints on this issue alone all with 2002 explorers.transmission failures in heavy traffic and at higher speed could certainly be a significant safety issue.also last year replaced both rear springs that had failed and broke completely affecting braking.
Dt: consumer complained about transmission problems. While driving65 mph the transmission locked.the vehicle slowed down,operating at a reduced speed, and then the engine suddenly shut off.the car coasted to the side of the road.consumer inspected vehicle and found nothing.got back into vehicle about 10 minutes after the occurrence, restarted the vehicle, and drove to a dealership about 5 miles down the road and the car was making funny noises.dealership said the transmission had asolenoid problemthat caused it to lock.dealer kept car about week and a half.the solenoid valve shift was replaced along with the transmission pan and gasket.this lastedabout 2 weeks and again this problem recurred . The transmissiondid not lockat this time but the transmission slipped. Vehicle is currently at dealer for an ignitionproblem.the dealer could duplicate the problem, but they do notknow what was causing this.
The contact owns a 2002 ford explorer.while driving between 65-70 mph, the transmission failed.the engine revved, but the vehicle would not move.the check engine, odometer, and transmission lights illuminated.the vehicle was towed to a shop and they stated that the transmission failure was due to a manufacturer defect.the vehicle is currently being repaired at the shop.the current and failure mileages were 70,000. Updated 01/11/08.*lj
I have received only one recall notice on my 2002 ford explorer relating to problems with the tailgate window.tonight, after experiencing problems that caused the automatic transmission to jump to a higher rate of a markedly higher rate of revolution, i was informed by the dealership that i had transmission problems. These problems cost over $815 to repair.the dealership also had to replace a solenoid switch on two different occasions in the automatic transmission.i quickly looked at the vehicle recall database to see if others had experienced theproblems i experienced.i was surprised to see a large number of recalls that i failed to receive any notification for.i am filing this to request:(i) ford to require dealerships to notify consumers personally in writing of recalls...if nhtsa or the manufacturer deems an issue important enough to issue a recall notice, shouldn't the dealer be required to deliver written notification to the consumer?it is an unfair and deceptive trade practice to do less than this, especially after the consumer has failed to receive the benefit of his or her purchase and may be risking of danger to himself or others; and ii.nhtsa to investigate the automatic transmission failures described above.the car literally "jumps" into a much higher rate of revolution and acceleration requiring the driver to immediately hit the brakes.it's too dangerous, especially in city traffic or in areas where small children are playing.
O/d light went on then check engine light, lost third and fifth gear.
Soon after we bought it. The began over-revving before shiftingon flat road. At approximately 80k the over drive began light flashing erratically. Would reset if i turned engine off, sat for few minutes, and restarted engine. Began slam shifting on flat road at approximately 100k. Complete transmission failure leaving me stranded at approximately 107k. *repair shop said 02 explorers are #1 for needing transmission replacements.going to cost over $3000 to fix.
On dec 4th 2009, my 2002 ford explorer was driving fine one minute and the next the o/d light started flashing.i turned off the ignition and restarted the vehicle. The o/dlight blinking went away.the very next day again, with the light once again flashing, the vehicle refused to move forward when gas pedal was engaged; however the rpm revved up between 3 and 4. Throughout that same day,i attempted to get vehicle into drive mode...eventually the vehicle just inched forward and finally stopped moving altogether.after a consultation with my local transmission repair shop.. I was dishearten to learn that in order to repair, what he described as a bad transmission, which is very common with the 2002 ford explorers..i'd have to pay $2868....since this incredible revelation, i'm discovering ford knows all about but refuses to do the conscionable thing and recall these defective, dangerous but costly vehicles. I regrettable paid the $2868 repair charge for a rebuilt tranny with absolutely no assistance from ford. My vehicle is paid off and i really cant afford to just invest close to 3k in a vehicle that should've been recalled and fixed especially since the ford corporation is fully aware but doesn't care about the people who still buy american and want to continue supporting american made products.but since ford refuses to stand behind their product, it may force a loyal customer to go elsewhere in the future when purchasing a new vehicle. My vehicle was recently repaired on 2/8/10.. So far i've driven it once... So far so good...i received a better warranty from my tranny shop than the ford company was willing to stand behind. The drivers side door ajar alarm chimes while door is securely closed.the locking mechanism opens and closes.this issue is also known and a problem for the 2002 ford explorer and yet still no recall... Thank you for listening to my complaint.
2002 ford explorer transmission slippage, issues with transmission over-revving between gears and then shifting gears at high rpms causing vehicle instability, o/d off light on console blinks consistently, "check transmission" notified on display screen on console, occurs even after engine restart, internet research shows that this is a common problem with the ford explorer with a 5r55w transmission. Extremely dangerous event because of sudden nature in failure, occurred to me at approx. 55mph when the rpms ran high during the slippage and then the vehicle jerked when the gears suddenly shifted even after taking my foot off the accelerator. No parts replaced/repaired as of yet, but again research shows that transmission rebuild is imminent.
2002 ford explorer(xls)one by one each wheel(bearing) hub had to be replaced!the wheels on my truck were actually about to fall off it was scary and very dangerous! it starts out with a squeaking sound like the brakes need to be replaced but no it wasn't the brakes which repairs and parts together range from $60 to $90 it was the wheel bearing whichrepairs and parts together range from $300 to $400!i had to get every wheel repaired one by one within 6 months so you do the math.also my (od)light flickers and my transmission slips and jumps in to gear!!!
I was driving,when i heard a loud noise comming from underneath my ford explorer.i thought for a second or two,that i had ran over something in the street.the vehicle,slowed.when i stopped for the traffic light,it would not move.the od off light was flashing.the only way i could move the truck was in neutral.i had the truck towed to joe rizza ford in n.riverside,il.they told me that the transmission had to be replaced.i purchased this truck from rizza new on 09/11/01.59,000 miles was on the spedometer.i believe the transmission was defective.i was told it would cost me $3,400.00 to get it replaced.i had no choice but to go further in debt and buy another vehicle.
My wife's 2002 ford explorer had a whine in the rear end since it was new and it continued to get worse with time. At about 55k miles it was so bad that we had to have the entire differential rebuilt at a cost of over $1,000. At 65k miles the engine had begun to make noise and it became much louder rapidly. The entire cam drive (timing chain, sprockets, tensioners) had been ground up. The tensioner pads had 3/8" deep grooves worn into them and there were metal shavings everywhere. The bill this time was almost $1,300. It is interesting that all the parts that were replaced were a different design than the originals. If there was nothing wrong with the original design, why spend the money to change them? of course ford would not admit that they had a problem with the timing chain for the cams.after the timing chain was fixed there was still a noise so we took it back to the shop that did the work. With a stethoscope the noise was isolated to the bellhousing/torque converter area. We took it to a transmission shop we trust and he thought it was a cracked flex plate because that happens frequently on these vehicles and it causes that kind of noise. The flex plate was fine as was the front pump on the transmission and the starter drive. The only thing left in that area was the torque converter so we replaced that. The noise was still there. He said that the noise had to be coming from the transmission and that would be a $2,000 repair. I've had it with ford and their "quality is job one" or whatever their current advertising lie is. This car is a lemon and they won't admit to a single thing being wrong with it. Every driveline component has had to be fixed and it only has 67k miles on it. Ford should be ashamed of the way they hang their customers out to dry.even though i had to identify a particular date below, this car has had major problems since it was new in 2002.
I own a 2002 ford explorer with a v8 auto transmission. This transmission has been having issues since i reached 60,000 miles. It would take over 5 seconds to engage into gear which could cause an accident if on a stopped and switching gears. Then one day i am driving and the overdrive light begins to flash. I went home and since it was a saturday night , i decided to do a google search on 2002 overdrive light flashing. Oh boy did i wish i knew that all 2002 ford explorers are having this issue before i bought it. Ford has put a sealed transmission in this vehicle which is flat out dangerous!! how can they put a transmission into a vehicle that your not even able to check your fluid level. Your transmission could be low causing the transmission to go out, and the owner would never know. Not only are there massive amounts of explorers with this issue, but with the same exact issue. Between 20 to 30 mph (going from 2nd to 3rd) the transmission will slip allowing the vehicle rpm's to soar to 5000 + and then slams into gear. If you do a internet search there are thousands of people with this same exact issue. Some vehicles report as low as 20,000 miles when the transmission fails. Ford should be held responsible for putting transmissions that are obviously faulty. Read the thousands of complaints out there from the hard working consumer, and i think you will agree. I hope to hear back from you soon about this issue.
The contact owns a 2002 ford explorer. The contact stated that while driving 40-45 mph, the transmission failed without warning. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 150,000.
2002 ford explorer faulty transmission.
Began backing out of garage but noticed "door ajar" light on; a frequent occurrence in this car, and light doesn't indicate which door is the problem.so, finished backing car out of garage and parked it in driveway, placing car in park and applying emergency brake.left car running.exited car, left driver door open, and had some time to stand, turn around and look at back door behind driver's side first.determined it was closed by visual check.began to move toward rear of car to check hatch next (hatch problematic; had it fixed after bought the car then it was just recently recalled again.but much to my shock the car slipped out of park and ran over me.tried to dive out of way; car ran over me at both knees.suffered crush injury.had car examined; forensic specialist thought it was a design flaw with lots of gap in steering column between reverse and park and some play in where it would groove in.
Transmission failure with no warning, engine reved instead of accelerating, resulting in near accident while pulling off an interstate ramp.had to have vehicle towed.estimate to repair is approx $4000.vehicle only has 112k miles on it!
Got into my 2002 ford explorer today and my overdrive light was flashing and when i drove off, it revved up in the 300-400 rpm and shifted very hard. I have never driven offroad or very hard at all. Taking it to a mechanic monday, but we have dealt with enough cars to know that the transmission is going to blow up soon.
When we first bought our 2002 explorer xlt from finks used car lot in zanesville ohio it had about 22 or so thousand miles on it and we requested a check up on the vehicle. The back hatch brackets was replaced, and the back wheel brakes were sticking and burning, locking up. That problem seemed to be fixed.then the antilock brake system light started coming on and the front brakes seemed to be grabbing....just last month.i had the cruise control set on the vehicle once and it smelled like something smoldering so i shut it off and it hasn't been on since.i called the ford garage to ask if my cruise control was on the fire hazard list because the vehicle was built in 2001. I was told if i did not receive a letter in the mail it wouldn't be replaced.this vehicle was still under warranty when i bought it. So far i am getting nothing but the back hatch brackets replaced.the vehicle was parked and it now has 29,956.0 miles on it. I am driving my 1995 auto with 122,000 miles on it waiting for winter and graduation from college.i am afraid the brakes are going to lock up in the winter and send me sailing.i want to know if there have been any other complaints on this explorer built in 2001 that is a 2002 explorer.
Vehicle transmission has a shuttering feeling when under moderate acceleration between 25-40 miles per hour. Dealer has been told about problem and said everything was fine after a reprogram of transmission.
Transmission slipping, gears slippage, o/d light flashing, all equals a new transmission at price of $3100.only reached 80,000 miles an maintained properly at all times!
Oh where do i begin. I have 90,000 miles on my suv. My radio goes off and on randomly. Door ajar is on randomly. When shifting from park to drive, it sticks and i have to tap it to go into drive. Rear wheel bearing had to be replaced. O/d light came on and flashing. One time i thought it was in park and when getting out of my car, it began toroll after taking my foot of the brake. I see these seem to be problems for several ford explorer owners. Please please please get this across to ford that these need to be recalled, if not i will not be a ford owner ever again and tell everyone i know not to buy a ford!what is going to take, a death or injury?? take responsibility ford!hope this never happens to you but then again, you probably don't even drive a ford.
2002 ford explorer transmission failure due to faulty machining of piston pathways in the transmission casing.my explorer will not shift into third gear because of this issue and it is unsafe to drive.there are thousands of complaints about this same issue out on the internet and yet ford will not take responsibility for a recall.
Dt: problem with back end, tookvehicle to the dealer,and dealersaid they fixed axle, then, took backvehicle to the dealer, andthey fixed hub, and replaced the rear wheel bearings.in last 3 months vehicle has been in shop 3 times. Currently, in the shop.went to get oil change last friday, and mechanic noticed oil was leaking from the axle.currently vehicle in shoptrying to figure out what was wrong with it. This happened before. They gave consumer an extra 5 yr warranty because of the transmission, and this was 8 months after purchasing the vehicle. Dealership kept saying vehicle was safe even though didn't know what was wrong with it.
Bought 2002 explorer in 2003 with 12,000 miles.servicng dealer replaced transmission and torque converter under warranty @ 32,000 miles after o/d light started flashing. Now needs another transmission @ 54,000 miles.car has always been serviced, driven lightly, never towed, never abused.dealer will not pay or help out one bit.ford knows 2002 explorers have defective transmissions and rear ends, is ignoring problem, leaving consumer to absorb cost!have also had to replace timing chain tensioner, rear windshield wiper assembly, air conditioning unit under warranty. Front and rear wheel bearings needed replacing- out of warranty. Rear end is making classic "humming" sound that ford is also ignoring-pinion gears.
I bought my 2002 ford explorer limited edition used with less than 47,000 miles on it.it was recommended that i have the transmission fluid changed which only the dealer can do.since then 2nd gear would slip and my gas mileage dropped 5 mpg.the dealership said nothing was wrong.now my used warranty is up and 2nd gear went out.they replaced 1, 2, and 3 bands, a drum, and a valve.i had it back 3 days and the same troubles.this time they readjusted the bands.i have back and mileage is dropped even more, at 30 mph it will not come out of 2nd gear and the engine sounds like it is really working, rpms are 2000 to 2200.the transmission feels like it is locking up or completely shifting as it should.
My o/d off light is flashing in the truck.
The contact owns a 2002 ford explorer. The contact stated that while driving at speeds of 20 mph the transmission began to slip. The contact believed the failure to be intermittent; however, the failure became progressively worse and the overdrive warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic where the transmission was replaced. The dealer and manufacturer were contacted but would provide no assistance because the vehicle was outside of the factory warranty. There were no recalls on the vehicle. The failure mileage was approximately 130,000 and the current mileage was approximately 150,000. Updated 5/24/10 updated 07/07/10.
2002 ford explorer, stopped at traffic light on 3/25/08 and od light flashed and engine revved up.would not go when gas pressed, finally got it to limp through the intersection.stopped in a parking lot and put it in park to see what was wrong and it sounded like something was ripping apart underneath.doesn't want to go into gear. This vehicle has had the struts replaced and the front headlight replaced twice due to engineering problems on the redesign.spoke with ford this morning and they refuse to issue a recall even though they are aware that the redesigned transmissions are known to fail in this model.
During gear transition very rough, feel and hear clunk noise.
2002 ford explorer xlt.transmission problem, od light flickers, tranny slipping.my wife was put in grave danger traveling at a reasonable speed in moderate to heavy traffic.searching the web for other issues i found a host of the same problems with the same model and year.here is a link to the site i visited...http://www.carcomplaints.com/ford/explorer/2002/transmission/o_d_light_is_blinking.shtmlthis vehicle should be recalled by ford!with such a overwhelming response on this site one can only imagine how many others have not found the site.
Transmission failed at 88,000 miles.
Overdrive light was flashing, then stayed on. Dealer determinedtransmission had to be replaced.
Transmission on 2002 ford explorer 4.0 liter slips and or jerks at times. At times upon entering a intersection the transmission will slip and then several seconds later the transmission will jerk into gear. On 03/04/03 we had a close call upon entering the intersection when this situation occurred. This problem continues in spite of taking the vehicle into ford numerous times.
The contact owns a 2002 ford explorer.the contact stated that the transmission will not engage in the reverse position and failed to accelerate.in addition, when the vehicle turned, the rear of the vehicle produced a loud thumping sound and almost stalled.the contact brought the vehicle to the dealer, who was unable to fix the failure.the current and failure mileages were 123,196.
Two problems, one with transmission and one with instrument lights.1) transmission would delay engaging into drive or reverse when being taken out of park (local dealer said this was "normal") but transmission would also "clunk" and "lurch" when climbing hills.local dealer (vista ford) adjusted with computer on three occasions, and improved the problem, but now there is still the occasional delay before transmission engages and an occasional "bang" (worse than "clunk") along with a violent "jerk" (worse than a "lurch") and this now happens during normal driving on level ground.2) for the entire 300 days i have owned the vehicle the illumination of the "message center" display is so dim during the day that it is amost impossible to read (dealer says this is a known problem with no factory fix).the display is not controlled by the rheostat that adjusts the brightness of the general instrument array so the problem must be with the intensity of the led display itself.
My 2002 ford explorer has a transmission going bad. At the end of my 36,000 mile warranty i took it in to a ford dealership who said since the vehicle just went over the warranty by less than a 1,000 miles that they would share in the cost of doing the work. It cost me approx. $700. For what i have since learned was a solenoid. Now, (70,000 miles later) i'm being told the transmission is bad and needs to be replaced.
While traveling at 25 mphdriver's gear popped out, and vehicle was not able to move. Consumer was informed that the vehicle needed a new transmission when taken to the dealer.
I have a 2022 ford explorerwith 82000 miles, andtransmission fluid replaced at least twice since i purchased the vehicle.at 74,000 wasmiles fluid and filter replaced at dealer. When the transmission waswarm the vehicle will only travel 2-3 yards in reverse, and then lock.dealer diagnosedthe problem astransmission. Dealer wanted to tear the transmission down and determinethe cause. It could require a complete rebuild at $3,500.this was a 5 speed automatic with od.no towing and no plowing.normal to/from work with vehicle.i noticedhundredsof transmissionalerts via a google search, some specificto this vehicle and problem.also,had problemswith upshifting /downshiftingon hills.previously reported this to dealer.
Transmission started to slip with no warning and completely went out on my wife's way to work. This happened at 98,000 miles. Now there is a issue with the wheel bearings and also had to replace the four wheel drive module two years earlier.
Bought explorer xls 2002 in july 2001.since owning vehicle have noticed an increase in gear slipping between 2nd and 3rd.slamming into gear.dealer unable to reproduce.charged me $90 to check computer. In 2004 noticed a whining coming from engine, transmission pump failure, replaced.2 days later, returned to the dealership, the replacement pump also failed.transmission still shifting hard, increasingly getting worse.i have an extended warranty, worth the money so far.i've read over 160 complaints, all with the same problem.what is ford thinking?do they think the problem will go away?
I replaced my transmission in 2005 with a brand new one.i own a ford explorer jeep 2005 and it now needs another transmission.i spoke with several persons and ford has a history of needing transmissions, what can i do?
2002 ford explorer 4 door v6 automatic transmission 4 wheel drive.i start my ford explorer and place it either in "reverse" or "drive" and there is a 10 to 15 gap of the vehicle not engaging in either gear.vehicle just drifts and then engages after a period of 10 to15 seconds.i called the ford dealership where i purchased the vehicle and they informed me it was normal.i told them i never drove a vehicle that ever had this problem.i believe it may be a safety issue especially when parked on a hill or you think you might have accidently placed it in neutral.
Overdrive off light started blinking, took it into a transmission shop just in case.the od unit went bad causing an internal lock in the tranny.it cost $3000 to fix, and from what i am reading this is happening quite a bit to thousands of people out there that bought this year of explorer.if anyone knows of anything else that can be done to make ford pay for this please let me know.
My 2002 ford explorer has been wonderful until my transmission started slipping it would run fine then jolt into gear out of no where then be running fine again. I was on my way to work the other day and out of no where my car stalls in drive i am pushing on the gas pedal and nothing no movement in rush hour traffic.i have my car towed to the transmission shop and bang you need a new transmission, i did not take my car to the shop the first couple of times because the issue was so few and far between, so i thought ok maybe transmission fluid or oil change did that everything was fine for about two months then i low and behold i am out 1000's of dollars for a new transmission. Then i decide to research my year, make, model vehicle and find out that i am not the only one who has to throw away money that i can not afford because ford knew about the transmission problem all along. I have always bought ford vehicles but i think that i might have to reconsider when i look for another vehicle unless ford wants to do the right thing and recall this year transmission and reimburse those who were out money getting their vehicles fixed when ford knew that their was a problem to beginning with. Thank goodness that i was stopped at a red light when my car stalled because i could have been rear ended and then i would be more upset than i am.
Complainant has had difficulty shifting into park since the vehicle was purchased used in december 2007. December 2008 just after christmas vehicle rolled backwards down a slight inclined driveway. The complainant parked the vehicle and was in the home for approximately 35-45 minutes when the complainants wife asked where was the vehicle why wasn't it in the driveway. The consumer went outside and found the vehicle rolled backwards down the driveway and came to rest in the yard (grass). The complainant also noted and additional incident where the vehicle stalled and the complainant could not get the vehicle in park.
2002 ford explorer purchased feb. 2002 new.vehicle now has 17,000 miles.several automatic transmission problems.when shifting out of park into drive the shift lever pops as if it never engaged.the car lurches forward or backward 1-2 feet after shifting into park, engaging emergency brake, and getting out of car.vehicle drifts backward several feet when stopped on a hill and trying to accelerate from a stopped position.at 17,000 miles, and about 1 month after a normal scheduled service, started to experience a loud whining sound coming from under the vehicle and only on acceleration (not when coasting).the whining would come and go.the overdrive light started to flicker and then when out.the next day, transmission started severe slipping, especially at low speeds.immediatlely took it to ford garage and they said it needed a total transmission overhaul.they also explained that ford will not replace with new transmission if it can be overhauled for under $2100.also, there is no place to check transmission fluid.manual states that it should be checked periodically by ford dealer and especially if slipping or other problems are noticed.
Overdrive light started blinking and car engine revved when giving gas while driving. Brought to ford dealer 3300. Dollars later a new transmission. Transmission failure when driving is a safety issue. If you knew your transmission could cut out on you while driving say on the highway would you do it?would you put your family in it?
Consumer stated that while driving and without warning the vehicle will stick in park and will not shift gears causing a distraction to the consumer. Dealer notified. Ts
Beginning late july, 2006 my 2002 ford explorer xlt began exhibiting halting or delayed shifting.after a few days, the o/d warning light came on intermittently and the shifting became noticeably worse.a reading the dtcs codes by multiple sources confirmed that the transmission would have to be rebuilt at a cost of $3,400. A month following this complete rebuild, i now have a major failure in the rear end differential and another estimated $1500-$2500 repair.this vehicle has only 82820 miles.ford is aware of the transmission, driveline and differential component defects on this series of explorer and has addressed them in multiple tsb's to their dealers and service departments.they have failed to advise individual owners of these problems, and the major driveline components are designed so that they are not user serviceable.i urge all owners of these vehicles to contact the ford motor company customer relationship center and file a complaint with the nhtsa if you have experienced these problems.
2002 ford explorer- a nightmare of problems that keep getting worse.it has 56k miles on it and i am about to replace the transmission.fuel pump , 2 rear springs, 2 wheel bearings and the drivers side window motor have already been replaced.neither of the 2 rear windows roll down and the back hatch lift replace on recall is broken yet again.this is the biggest hunk of junk on 4 wheels.ford needs to do something.thank god i didn't buy it new because that really would have been a rip off.
In late january, 2008 something struck the radiator and transmission cooler of my 2002 ford explorer.i was not aware that an object had penetrated both of these causing coolant and transmission fluid leakage.the engine locked up and the transmission stopped working.my local ford dealer replaced my engine and some parts in my transmission.since then my transmission has failed numerous times having to be towed back to the dealer.when the failures occur, the vehicle will rapidly slow to a stop in mid traffic.i have been almost struck in the rear each time this has happened.the ford dealer that repaired my transmission at a cost of $2000 will do nothing to correct the problem especially now that total transmission failure has occurred.i have researched the internet and found thousands of these vehicles have the same problem.i was a deputy sheriff for 16 years.this is definitely a safety issue and a severe traffic hazard.please help all motorists by forcing ford to recall these transmissions and replace them.
O/d light blinking and irregular shifting during acceleration.2002 ford explorer does not shift properly.everytime i leave a stop sign or traffic light, the rpm's become very high (over 5,000) and will not shift.to keep the engine from racing, i have to lift my foot off the gas pedal to get it to shift.this causes the car to slow down quickly and with a line of cars behind me that do not anticipate me slowing down just as i am accelerating, this forces them to slow down quickly unexpectedly so they do not run into the back of the truck.this is dangerous.
Transmission failure od blinking repair new trans but still has the same problem 42 k miles ford explorer.
O/d light flashing on a 2002 explorer.resulting in a new transmission after only 50,000 miles.it's a known problem, and i have to suffer and pay for ford's failure to provide a recall or compensation for owning their equipment.
I have a 2002 ford explorer and i have had the transmission replaced.when it was replaced by the ford dealership i had to take it back the very next morning due to it leaking.when i got it back i was never satisfied so i eventually took it to another dealership where they told me they rebuild the transmission.now my o/d light is blinking like so many other owners but i haven't gotten anywhere with ford.
Rear differential makes a howling noise at highway speeds. Noise goes away when letting off accelerator. It's been reported to dealer many times. This problem is common to explorers of the same year as evidenced by numerous internet forums.transmission also shudders in 3rd gear, especially when cold.
Vehicle always shifted hard.suddenly began slipping between gears.immediately taken to the dealer who referred it to a transmission shop. The solution was a total rebuild at 66,700 miles.partially covered by an extended warranty, but still cost $1300 out-of-pocket.love the truck.dislike the manufacturer for not stepping up to the plate.the transmission on a truck/suv should be one of the more durable components not one of the weakest (opinion).
After buying my 2002 ford explorer used in 2006, i had no problems until aug. Of 2008 when o/d light started blinking.at this point, vehicle was just under 80,000 miles.transmission shifts rough between 2nd and 3rd gears.when taken to a repair shop, was told that it is a common problem with this model and would need to spend $2000 for a transmission rebuild. Upon further investigation, i was surprised to see many complaints of the same nature regarding the explorer transmissions. This is ridiculous considering i still have 3 1/2 years left on my loan.ford needs to recall this and fix the problem.
There was no indication that there was a problem, the vehicle suddenly stopped shifting correctly, started making bad noises, won't shift out of second gear, and the overdrive light is flashing spastic.the vehicle is almost undriveable, and this appears to be a systemic problem from what i have read.i am about to take it into a transmission shop for diagnosis.
Owned 2002 explorer since oct 2004- within 10 months of owning car i had to have the transmission replaced.i had purchased the extended warranty, other than deductible, the replacement was covered, minus the fees forrental car for 3 days.now, feb 19, 2010, my o/d light started flashing and transmission is out again; his time the full expense plus rental car will be out of my pocket andcost will be between $1800-$2800 depending what all needs to be fixed and replaced once it is opened up in repair shop.
My 2002 ford eddie bauer explorer is malfunctioning. The transmission appears to be failing as it will not accelerate properly after being in a stopped position, for example at a traffic light. This is becoming a safety issue in that in an intersection should my vehicle not accelerate properly i may be hit by another car! i have attempted to have my car repaired twice by two different mechanics in a period of one year and has cost me$1400.00. The repairs seem to work for a brief period of time then the same symptoms occur! i can not afford to invest any more money on this vehicle for repairs. I feel ford motor company should recall this faulty transmission, for the good of their name, and more importantly for the safety of their customers and the families that rely on their vehicles!
My 2002 ford explorer transmission light and o/d light is blinking and my transmission next to be replaced or rebuilt.i've heard of many similar complaints from 2002 explorer owner like me.is there any recourse for me if knows about this why don't they step to the plate and offer a fix for this problem.ford is enjoying a lot of success and it's a shame they can't take care of their loyal customers like me and others.*tw
2002 ford explorer xlt 4wd: i have had problems with my transmission on 5 occasions.each time the transmission would shift really hard and thump.ford fixed it and a few months later, the same problem.on the last occasion, i brought it in because it would stutter in 2nd gear like it was slipping (it felt like a stalling vehicle).ford rebuilt the tranny and i got it 2 days later.it is now 3 days after the fix and it is doing it again.i will never buy another ford as long as i live.
After driving off the lot with my car the o/d lights start blinking and check transmission light come on so i turn around and go back to the dealership they check and say oh its probably just the trans fluid needs refilled...so this was one march second here it is march 13th and i'm without a car because on the fifth the car would drive so weird now guess what like all ford owners of this yr its transmission is gone.
I have had many problems with my transmission.it has a hard time going into gear, has no pickup whatsoever and i am afraid to take it long distances.i have read that many others have had this type of problem with the 2002 ford explorer.
O/d drive flashing and check transmission light is on, very noise on the back of vehicle,the truck only 58,000 on it.
2002 ford explorer xls 4.0l v6, these transmissions need to be investigated, you cant checkthe fluid level in them which is not right only to be designed to benefit ford when it tears up with high repair costs, my explorer had only about 60000 miles when trans went out. I had it rebuilt at a licensed transmission repair shop for about $3000.00 it drove good for about the same miles and stop pulling in the middle of busy traffic with cars tailgating me luckily no accident. Please how can this trans be investigated.
Transmission slipped while shifting from 2nd to 3rd. At next light, would not shift from 2nd to 3rd until i took my foot off the gas. Vehicle felt like it left the ground as it attempted to shift from 2nd to 3rd. Noticed od/off light flashing. Check engine light came on. I have been quoted new tranny for 3,814.18, rear brakes, rear end noise, egr system code a 5,000.00 repair and the suv is only worth 7 grand.
O/d light in 2002 ford explorer starts flashing. Dealer told me will need a new transmission. After some research seems this is a common problem in this particular year make and model car.
1.) no indication of impending failure2.) transmission is completely gone.3.) $4000 later a new transmission is being installed.
Vibration and grinding at low speed turns.told by ford a differential clutch package is needed at a cost of $1,100.called around to severl different repair shops.found a ford dealer to repair for $790 plus tax.getting the usual 12 month 12,000 mile warranty.called ford relations for some relief and they offered none because i am out of warranty.this is clearly a problem experienced by a large number of explorer owners.everyone please speak up and post a complaint.
O/d light began flashing diving on a major highway - rpm's ran at 3rpm's no matter what speed i traveled. Transmission shifts very hard and i am experiencing a terrible clunking noise - piece of'!@#$% transmission - will have to replace the transmission according to the dealer and i have heard it is happening very frequently with the 2002 explorers.
Transmission went bad at 68,000 miles. It was unable to shift from second to third gear. Previous to that make very hard noises when shifting from third to second.
Dt: transmission will not go into reverse, and there isno neutral. There is only 57,000 miles on the vehicle. The vehicle has had regular maintenanceand checkups.transmission was making clanking noise when put into drive or reverse.vehicle has been makingnoise since 2002. Itwas taken to the dealership, and it was checked.dealership did not find a problem with the transmission.vehicle was put in reverse, and it started jumping. Then it went and stopped in reverse. Then, vehicle was put in park and t switched to reverse. There was no reverse.it was put into neutral, and it went forward. When the vehiclewas put into drive, it would go forward.
The contact owns a 2002 ford explorer.the contact stated that she was unable to shift the vehicle into reverse.the dealer inspected the vehicle and informed the contact that she needed to replace the transmission.the manufacturer was aware of the failure.no repairs were performed.the current and failure mileages were 131,000.
Dealership replaced theautomatic transmission at 39,500 miles. Dealer and consumer split the expenses.
2002 ford explorer xlt v-6: overdrive off (o/d off) light blinking rapidly.transmission is suddenly shifting very erratically which makes vehicle difficult to control.i understand that there have been numerous complaints regarding this issue on this vehicle -- please exert your authority to require ford to address this serious problem.
The 2002 ford explorer has a severe transmission issue that needs to be researched. My ford transmission dissengages when you break.this is a defect and a safety issue.since i don't know when the transmission disengages i will rev the engine (thinking the car should go forward ) and the engines revs then after a delayed response will slam the car into gear and jerk the car forward.this jerk could cause me to hit something or someone since i'm not expecting the car to make that response.there are a large people experiencing transmission problems with the 2002 ford explorer transmission (see reference below)i think nhtsa should do an investigation on the issue to see if there is really a systemic issue with the 2002 ford explorer transmission that should be recalled and possible safety issue:reference: http://www.carcomplaints.com/ford/explorer/2002/transmission/http://www.lemonlawclaims.com/2002_ford_explorer_transmissionhttp://www.fordproblems.com/explorer/transmission-failure.shtml.
The contact owns a 2002 ford explorer.while driving 55-60 mph, the transmission stopped shifting.the affected gears were second and overdrive.the gear was able to shift from first to third gear without any problems.the contact took the vehicle to a transmission shop the same day and they diagnosed a major internal failure.he purchased a reconditioned transmission from ford and had it installed.the cost to replace the transmission was $3,100.the purchase date was unknown.the current mileage was 145,000 and failure mileage was 105,835.updated 01/09/08.*ljupdated 12/12/07
First the car would not engage into reverse or drive, then there is a hesitation when accelerating, the o/d light comes on and revs the engine while traveling, sometimes it lurches forward while sitting at a light.
I bought the used explorer from a ford dealer in 2008. It had 50,000 miles on it when i bought it. At 72,000 miles while going on a trip for the day the vehicle began revving at high rpm's before shifting into gear. I traveled approx. 5 miles to my destination and parked the vehicle for the day. I knew it was the transmission, but did not know how extensive it was. I could not check the transmission fluid because that year they did away with a transmission dip stick and the only way to check the transmission fluid was to crack a bolt located on the transmission housing under the vehicle. Boy ford does not make things easy to check easy things like transmission fluid any more,i had the vehicle towed to a transmission place and they later told me the transmission was destroyed. $2,800 , after doing research this is a real common issue and should be addressed.
I just had to purchase my third fordtransmission for my 2002 ford explorer at a cost of $3600 to replace a transmission i also had installed by ford at a cost of $3400 38,500 miles previously.
It has been an ongoing issue for years about the transmission failure in the 2002 ford explorer yet ford doesn't wish to address this issue by calling the vehicle back. I have my transmission now gone after only 150000 miles. This issue needs to be addressed by ford taking responsibility for a faulty transmission.
The contact owns a 2002 ford explorer.when the contact attempted to place the vehicle into reverse, the gear shift completely fell off of the steering wheel assembly.the contact did not notice any differences in the vehicle prior to the failure.the vehicle has not been diagnosed by the dealer.the vin was unknown.the current and failure mileages were 145,000.
Purchased 2002 explorer xlt v6 4.0l already transmission slipping solenoid or whatever out.. I have read reports and wonder why this transmission is not recalled? i have it in shop now having to have it rebuilt and everything changed.also right wheel bearings bad, upper and lower ball joints bad, suspension shot. And the records show the previous owners maintained everything well. But also had transmission replaced and had problems at 99,000miles.please doing something for all of us out here.also coolant leak, engine leak, power seat failure, and on.
Failure of transmission in 2002 ford explorer - known problem of many vehicles made my ford especially this model/year. But no recalls or help in fixing this problem.had to replace mine costing $2600 in parts and labor.
-the transmission on a 2002 ford explorer 4.0 liter slips gears occasionally.the contact stated that after engaging the accelerator when at a full stop the transmission will slip into neutral and then several seconds later the transmission will jerk into gear. The failure mileage was 107000.
Consumer complained about transmission problems. Automatic transmission shifted hard when changing gears,andslow in reverse. Consumer heard a grinding noise when the gear went into overdrive.dealer was notified.
Automatic transmission shift level housing broke off. When attempting to place the car into reverse the level broke from the housing requiring the car to be towed to the dealership.basic part# 3c529.currently , have the car at sill-terhar motors where we are awaitingused replacement, since no parts are available. Seeing that this part is only used for shifting there is no reason for this to break this soon and felt this is a defect in manufacturing.
2002 ford explorer o/d light started flashing, transmission is slipping, clunking and seems like it won't last much longer.
Started as my 4 wheel drive would kick in and i would have to wait to get it out. Then my trans started slipping i hit the brake and goes out of gear. Now it just takes itself in and out when ever only have 95,000car has been driven easy.
Dt*:the contact stated the overdrive light flashed and the check transmission light illuminated.the vehicle was taken to an independent repair shop, where it was determined the transmission needed to be rebuilt.
2002 ford explorer.o/d light flashing with service engine soon flashing.car jerking between 2nd and 3rd gear.ford says to replace transmission but after reading so many of the same complaints i thought i should report this incident.
On a hill, put the vehicle in drive and it rolled backwards onto someone's property while the engine was in high rpm's. It shifted into drive then popped back out again!it almost ran over my wife.
Parked in the driveway ahead of my wife's car. Started the ford explorer and put it in reverse, nothing happened, it did not engage. Then all of a sudden it engaged and leaped backwards into my wife's car. Since this it has happened several more times. I hope that a person isn't standing behind me when it happens.
Will hesitate when put into drive or will not move at all.will make a big clunk and hesitate when put into reverse and may not move after gas pedal applied.od light flashes constantly and service light remains on 95% of time.transmission will tug hard while trying to accelerate gas pedal.while driving on highway transmission will constantly slip and gas pedal needs to be released and reapplied multiple times to stop auto from jolting/tugging.must pull off road and turn off engine to reset od light which flashes about 15 minutes after the auto has been on the road.unable to use cruise control due to the constant tugging and jolting.i will need to replace automatic transmission/power train.purchased 2 years ago from a used dealership.i started having problems with transmission about 1 year ago.the od lights started to appear regularly 9 months ago.service light has been on about 2 months now.
The contact owns a 2002 ford explorer.while driving 40 mph on the highway, the contact was accelerating and heard a loud noise and the engine began to idle.the contact was thrownforward into the steering wheel causing the driver to steer to the right. The failure mileage was 31,350. The dealer stated that the third gear bang or the transmission needed to be replaced.the current mileage was 61,350.
I drove my 2002 ford explorer to work about 445 pm and everything seemed fine on the way there. I left work at 7 pm to go get dinner for me and the other guys working that night and i go out start it up... Shift it into reverse and the vehicle doesn't move. I then shift i it into drive and the it still doesn't move. Go to check the tranny fluid and guess what... No dipstick. This vehicle is horrible.
Transmission slips when stopped at a intersection or stoplight.sometimes the vehicle will stall.the dealer has stated they could notreproduce the problem during and after the warranty period.i have filed safety complaint with ford motor company consumer relations and the dealer has attempted to repair without success.the delay in the transmission engaging is a safety hazard since the delay in pulling out into traffic could result in a serious accident. The problem is becoming more frequent, almost daily occurence.
2002 ford explorer xlt (4.0l 5r55w) transmission slippage causing near accident as unable to pass through intersection in a timely manner.when shifting between 1st and 2nd gear, transmission would wind before violently engaging.remedy was to take foot of accelerator and allow rpms to decrease.increased acceleration time in lower gears a danger when trying to cross lanes of traffic.
Transmissions problem, been to two dealers, and cant fix the problem.ford wil not help. I first wentin beforemy 3-36 was up now im 45 days over and they won't pay . It misses under a load and when passing other cars feels very unsafe .
11/7/03 at 20,272 miles unit in for rear axle whine dealer replaced the drive shaft but rear axle whine not fixed. 11/13/04at 34269 miles vehicle taken to dealer for rear end howl again replaced rear differential unit. Next morning wifewent to take child to day care and vehicle would not go over 35 mph without resistance. Had towed to the dealer and the was told a faulty differential unit. Put the old one back in and reordered another rear differential unit and put the new unit in on 11//17/04 at 34,291 miles. When the service records state found bad bearing in the unit. 6/12/06 rear end axle seal leaking replaced the rear end whine was still evident. 6/12/06 at 62,31 miles rear axle seal leak repaired. 11/09/06 at approx 68,000 miles transmission has failed. Reference tsb#16898 rear axle whine and tsb#03254. Have seen a lot of complaints about these transmission failures on line for the 2002 ford explorer's. Leads me to believe that the rear end whining is binding the transmissions and causing them to fail. Also see tsb#06216, tsb#18466, tsb#18423.
Overdrive light flashes slipping in gears transmission going out.
The contact owns a 2002 ford explorer. The contact stated that while driving, the vehicle would not accelerate more than 20 mph, and the over drive warning light remained illuminated. Due to the type of warning light, the vehicle wouldnot shift into gear, causing the transmission to fail. The dealer was not notified. The manufacturer stated that there were no recalls or warranties, and offered no assistance. The failure mileage was 68,000.
Car had no accidents or unusual usage. I had both city and highway driving with predominantly city driving, no hauling heavy loads or off road driving. The shift lever broke off and the entire steering column had to be replaced, car could not be started, gears engaged or moved and had to be towed. This event occurred during hurricane evacuation as well.after research on the internet there seems to be a large number of the same (similar)complaint.if this occurred during highway or high traffic driving a serious accident most likely would have occurred.
The transimiison began to slip aat30 mph, 37, 000 miles. On 10/02/03- was serviced,but problem returned from time to time.in 2005 problem worsened at48, 000 miles. Took vehicle to dealerfor transmission service. $dealer reported new transmission was needed @ cost of 3,222.the repair was done on 4/22/05.
While attempting to move the shift lever on my 2002 ford explorer from park to reverse, the entire shift level fell out of the steering column.inspection revealed that the cast pot metal plunger assembly that engaged the shifting lever had a uniform crack and the entire top of the assembly had broken off.a review of the internet, specifically www.carcomplaints.com showed that this is not an isolated problem with the ford explorer series.ford has accepted no responsibility for this inherently dangerous safety defect, has issued no recall, and will not acknowledge faulty or defective workmanship and/or casting.what is probably a $40 to $50 sub-assembly part cannot be replaced even though it looks as though it could.the local ford dealership advised that the entire steering column must be replaced at a cost of approximately $1700.00.please review the website i have listed and you'll see that i am not alone and that this is not a problem, but an overall symptom of an issue that exists in various year models of the ford explorer.a component of a steering system that can experience such fatigue under normal operating conditions and which will completely break off in ones hands is simply a tragedy waiting to happen.please help us the consumer out --- investigate this problem and hold ford motor company responsible.we average citizens cannot fight and win against a major corporation but if you fail to investigate this problem on our behalf then your concerns for driver safety are no more valid than ford's claim that "quality goes in before the name goes on".the service manager of the ford dealership that has my car said that he "has never seen anything like this", but at the same time acknowledged that he had heard about the problem and that ford wouldn't do anything about it.help ---- this is not right !!!!!
I have had many problems with my 2002 ford explorer. I started getting the crack in my hatch by the rear window in 2005.it has spread and gotten worse and i still have not fixed it.last year in 2009 our abs light has been coming on and off and when i go to brake at times it feels like they kick on at irregular times, but i also feel i do not have the braking power i should.in june 2010 i was driving the explorer and the o/d light starting blinking and the explorer was shifting out of control. We had to have the transmission replace and the u-joints and the rear axle fixed for around $2900.we also had to replace the battery in july 2010. I called ford motor company and told them all of my issues and they told me that since they did not have enough complaints they could not do anything about it.to this point i was aggravated and couldn't believe the way they had treated me and let alone others who i am sure made the same call.i feel this is a safety issue because even now when it is in gear in park the car seems to move back and forth.
Our 2002 ford explorers gear shift lever broke off in my hand while trying to shift from park to reverse.we had some trouble with the lockout in the past, but this left us stranded and required a tow.
I have owned a 2002 ford explorer for 27 months. During that time i have had numerous issues with the auto transmission delaying before engaging into reverse and not smoothly going into forward gears when travelling. The dealer has tuned the transmission 3 times and now at 109,000 hwy miles i need a new tranmission for $3,000 usd. This tranmission has received numerous complaints in the nhtsa database and has almost caused an accident where i hit another car when reverse engaged after 3 seconds. I have already spent in excess of $500 on this transmission and the first maintenance occurred at 32,000 miles. In addition, the axle seals continue to leak after being replaced several times and per my dealer sources are a design flaw. Nhtsa needs to get this public before someone gets killed with the transmission issues and have ford correct their design flaw on the axle.
I bought my 2002 ford explorer with 55,000 miles on it about 2 years ago.every once in awhile i would get a loud thug when the car shifted between 25 and 35 mph.the service places were never able to reproduce the problem.last week, i was driving and the car just would not shift - the check transmission light came on and the od light started rapidly flashing.my car is of course out of warranty and the dealership is quoting me $3120 for a rebuilt transmission that they say i need.i have done some research and found that many people are having the same exact problem with the ford explorer 2002.there is even the following tsb issued for it that i found online 03-25-4 dec 03 a/t - 5r55w no 3rd gear/slipping 2-3 shift/dtc's set.however, the dealership will not acknowledge whether or not that is true.
This is an update to complaint no. 10459987.after looking at the car records, we discovered that during a service of my transmission, ford factory required the dealership to cut the metal transmission line and installed a rubber line with a filter.if they did not install the filter, then the warranty would have been void.after installing, no one ever inspected or replaced the line or filter.it was simply forgotten.75,000 miles later the rubber line was resting on the exhaust, which burned a hole and caused transmission fluid to leak and spray onto the catalytic converter and caught fire.we were lucky in that we saw the smoke early and no one was injured.i am concerned there are more cars out there with this retro-fit filter on the transmission that no one is inspecting or maintaining because it is not on an official maintenance schedule.
The contact owns a 2002 ford explorer.intermittently, the vehicle would not shift out of park.the manual stated to bypass the shift interlock with a screwdriver, but then the brake lights would not illuminate.the vehicle has been taken to the dealer approximately six times regarding this same issue, but they could not duplicate the failure.the current mileage was 57,000 and failure mileage was 40,000.
On 1/18/09 i was driving my 2002 ford explorer on a 50 mph road and noticed that it would not accelerate - like i had the emergency brake on. 10 minutes later my service engine light came on and my o/d light started to flash and i could not get over 25 mph.i managed to get safely to a relatives house but had to have the car towed to a repair facility - to be looked at.i have been told the transmission is shot and after going on line have found that this has happened to a number of people with 2002 ford explorers.i was driving with my children in the car and one minute was doing 45 mph and the next i was barely at 25 mph on a very busy road.
The contact owns a 2002 ford explorer.while approaching a stop light, the contact depressed the brake pedal and the engine light illuminated.the dealer stated that there was transmission failure and it needed to be rebuilt.ford stated that the contact would have to pay for the repairs.the vin was invalid.the current and failure mileages were 97,000.
My od light was blinking, my rpms would go up and my vehicle wouldn't move. Transmission problems.
Owner of a 2002 ford explorer xlt and continually have the over drive off light flashing on the dashboard. Also the transmission slips and when i take it in to dealer they tell me that they can't do anything about this. I feel that this is a real safety issue and a national recall is in order. If you search the web you will find hundreds if not thousands of this exact same case. Please look into this asap!tw*
Transmission overdrive light is blinking and illuminated and jerks between 2nd and 3rd gear.this problem is clearly a defect as the identical problem is posted all over the internet.the error code for the service engine light points to the solenoid.there should be a recall issued before somebody's transmission fails and causes a death.
2002 ford explorer transmission and rear differential failures, reported well before 100,000 warranty expiration and ignored by ford!
The 2002 ford explorer transmission has well documented issues. These complaints are all over the internet. The transmission fails in as little as 23,000 miles and needs a complete re-build. I have spent over $5000.00 in repairs and extended warranty service on this transmission alone. Ford won't do anything to help the consumer. What can this agency do to help?
I own a 2002 ford explorer xlt 2wd, it started to do this grinding noise in tranny,/d light flasihng, couldnt shift,took it to dealer in mexico, yeah middle of vacation, said coulnt do anything to save it. Car is sitting in mexico. Thanks ford
Transmission failure on my 2002 ford explorer.transmission has always had "so-so" performance. Hard shifting into gears.now is going to cost me $3500 to repair.
I have this 2002 explorer eddie bauer edition. It only has 79k on it, and the o/d started flashing. I pulled over and shut it off, and started it again.....after i restarted no problems...light was gone, and still shifted correctly. I proceeded and took it to my dealer....was told it would be around 5800 to fix this. That is ridiculous...with that low of miles on it......
Major transmission problems at 106k miles on my ford explorer xlt 4.0l. This was not due to poor maintenance or up keep! shifting into neutral going 75 miles an hr down the freeway, shifting out of place, rough, scary shifts, shimming from the transmission jumping allover the place is just the beginning. After 5 trips to the mechanic, first i did wires, then plugs, then updated computer, full tranny flush and finally had to rebuilt the transmission due to the solenoids in the transmission being defective and faultyper a ford service manager in owatonna, mn. The service manager informed me that ford was looking at making it a recall,but it wasn't the top of their priority list and maybe they would eventually get to it! he has seen many of these trucks in the shop with their "busy" transmissions, and the same issues! this was the issue all along..after all of the service appts, and money spent nothing was resolved, until the transmission was rebuilt! $4k later just for the tranny repair! for their faulty defective transmission solenoids! as if the truck didn't already cost enough! and the troubleshooting "bandaids" (which between the tranny, diagnostics, labor etc total well over $5500!!) i contacted ford after directed to due so my (their) technician and employee of 25 yrs. I read all the posts of duplicate complaints (i see there are several other consumers in my situation!), to inform them of the money i've lost, time incurred into this headache, and all the days i went without a vehicle for my family that i had nothing to do with it was their equipment! that it was their fault! curious aboutwhat their compensation was, if any,going to be. Or what they planned on doing about it!and after several service appt, $5500 loss and numerous complaints that ford is aware of the rep stated basically said oh well! its ur problem not ours!!! lol!
While driving down the road the od light started flashing and the transmission started to grind , slip, then just stopped working without any warning.
Sealed transmission in 02 ford explorer. Tanny shifts hard then over drive light flashes, starts shifting into od hard then not at all, then hard then back and forth alot. No way to check fluid. All ford offers is a rebuilt at 3000.00 dollars.
I have a 2002 ford explorer. My complaint is having this car for only 2 years after buying it from the rancho santa margarita ford dealer, now the car has a transmission problem. I have looked up a lot of complaints regarding this particular problem with 2002 ford explorer. And they all have the same problems as mine.. And we get stuck with $4k for a new transmission. I think they should have a recall on this vehicle because it's a common problems with this particular vehicle..consumers shouldn't be paying $4k for a new transmission after only 4 years having the vehicle..some people complaints even happens after 2 years buying the vehicle. I think you should investigate this problem and make sure ford company is not making money from consumers through repairs of a new transmission.
Transmission has been making soft shifts and sounds as it shifts.dealer has "reprogrammed" the transmission.now transmission has completely failed.dealer claims the 3 gear in this heavy duty transmission is broken and transmission must be replaced.
O/d light blinking and engine revving like the car was in park.will not go into reverse.
I have a 02 ford explorer driving on the road when the od light flashing lost power it hard to shift in gear am not the only 1 wit this problem there thousand of ford owner wit this same problem why cant u guys make ford recall this problem toyota make they recall they manup to their problem why cant ford do that.
2002 ford explorer rattle from trans,o/d light flashes when going up a hill. Does not shift properly sometimes.
1. Normal driving2. Blinking o/d off light, check transmission light, check engine light, transmission begins to slip 3. Replaced transmission, still intermittent o/d off light blinking.
Transmission failure on 2002 ford explorer with 36,000 miles.
I have a 2002 ford explorer limited v-8, four wheel drive with 47,100 miles.i started to notice a clattering sound coming from under the truck.i took it to the mechanic and he said it was the torque converter.it cost $1,200 to fix.he told me he sees a lot of problems with this automatic transmission.it seems to me that 47,000 miles is very premature for a problem like this.i see that many others on the internet have had similar problems with this vehicle.
The od light on my 2002 eddie bauer ford explorer began blinking accompanied by check transmission light.we traveled slowly home amidst whirring and crunching sounds.the car is parked in the driveway and obviously the transmission is shot. The ford mechanic told me it would close $2800 to fix the transmission and in response to my questions regarding power train, suggested that we fix the rear power train for $1600.just a week ago, on the way to my daughter's wedding, 4 hours from home, the low oil pressure light began blinking with warning sounds.the car was towed to a ford dealer and repaired.we picked it up a week later driving 4 hours on busy through ways and highways, when the transmission lights, as noted above, started blinking.about 3 weeks ago, we had the wheel bearings replaced as well as other repairs. However, the transmission failure and upcoming power train failure make the car unreliable and dangerous to drive.
O/d light keeps flashing and transmission slips and the vehicle only has 80 thousand miles. This is unacceptable by ford please do something they are taking we the consumers for granted.
2002 ford explorer transmission multiple failure- this transmission was replaced as defective two time, first at around 60,000 miles then again at near 150,000 miles.now the transmission has failed again, this time failing to shift while entering a busy highway then erratically slamming into gear then revving high and slipping as traffic maneuvered to avoid the slowing vehicle.
While shifting into third gear vehicle slipped andit felt like the transmission was in neutral. Transmission down shifted on its own. Consumer took vehicle to dealer for inspection, and mechanic determined that transmission needed to be replaceddue to shaft sensor.consumer informed the mechanicthat this problem occurred more than once, andhad not been resolved.the consumer stated that the transmission is slipping out of gear.*tc
Transmission failure while traveling at high speed on interstate 64. This is the 2nd transmission failure for this vehicle, ridiculous!!
I have a 2002 ford explorer that has 120,000 miles on it. I was recently driving back home from a trip in san francisco, california to sacramento, california. Two days after having my car fully serviced and my over drive light came on and as soon as that happened my car started telling me i need to get my transmission checked. I sat there thinking to myself how can this be happening i just spent 800 dollars to have all of my fluids flushed, brakes checked, everything. I took my car back to the auto repair store and they told me i needed a new transmission and after labor it would be around 5000 (i think i was quoted that price because i'm a young female, i was looking online and most people were quoted around 3000). I'm a full time college student paying for my classes with student loans and grants. I don't have a few thousand dollars sitting around at my disposal to fix my car. I also can't have my car in the shop for a long period of time due to the fact if i miss more than 3 classes most of my professors will drop me. I have researched this issue and many other consumers not just myself have had this incident happen to them, i believe ford is in the wrong for having faulty manufacturing, they have made it so any transmission work has to be done by the dealer, you can't even check your own transmission fluid. I feel as if ford needs to issue a recall on their transmissions or offer some kind of help to pay for these unacceptable incidents.
O/d light came on and the transmission started to slip i have been told that ford knowsabout this but is not doing anything about it. I understand that over 60 other people have had this happen to them .
The transmission on my 2002 ford explorer has failed.it will not shift from second to third gear, and the top speed i can go it 20 to 30 mph.though transmission problems happen frequently, i know that this is not an isolated incident.i have made this complaint not so much for myself but on behalf of all owners of ford explorers.while i was researching 2002 ford explorer transmission problems, i came across the website www.carcomplaints.com.on this website there are 247 complaints about the 2002 explorer's transmission http://www.carcomplaints.com/ford/explorer/2002/index.shtmlmore specifically, there were many transmission failuresthat involved the third gear or the entire transmission.http://www.carcomplaints.com/ford/explorer/2002/transmission/this all seems like it makes sense, but when we look to the 2001 explorer's complaints there are far fewerhttp://www.carcomplaints.com/ford/explorer/2001/index.shtmland the 2003 has fewer transmission complaints as well.http://www.carcomplaints.com/ford/explorer/2003/index.shtmladditionally the 2003 has no complaints about the switch from second to third gear like the 2002 does.http://www.carcomplaints.com/ford/explorer/2003/transmission/index.shtmladditionally, the home page of www.carcomplaints.com has the top 5 complaints of the past 90 days, and the ford explorer's trasmission ranks 2nd.there is a problem. A huge problem.http://www.carcomplaints.com/index.shtmlmy explorer is currently being fixed, and i researched this once the mechanic gave me the quote.all of this being said, with all of these links as proof, i think it's time that ford recalls the 2002 explorer due to severe and costly transmission problems.please help in this worthy cause.
O/d light started to blink while accelerating.transmission starts to slip.this apermanent failure.took to ford service and without inspecting the vehicle, i was told that the transmission needs to be replaced.
2002 ford explorer - transmission went out at 63,884 miles - no warning - just went out.after reviewing so many complaints on the internet it appears that there is a major defect in this particular engine. Ford needs to do something about this.this will definitely be my last ford product.
Shortly after purchasing our 2002 ford explorer xls, we began experiencing delayed shifting on occasion.the problem continued to get worse until occasionally, after making a turn, it would slip out of gear impeding acceleration in traffic situations.it also hesitates going into gear after backing up out of parking spaces.this almost caused us to be hit from behind one day when another driver backed out of a parking spot behind us without looking.luckily it went into gear just in time so that i could move the vehicle back into the parking space and out of the way.eventually the o/d light began to flash and now the transmission slams into high gear and downshifts hard when coming to a stop.my concern is that this in not an isolated problem with just our explorer as i have read numerous reports of the exact problems.not being able to move the vehicle in traffic poses a serious safety concern that needs to be corrected.
2002 ford explorer transmission started failing at 80,000 miles.overdrive light constantly flashes, transmission does not shift into od, hard shifts between 2-3, 3-4, sometimes misses 3rd, clunks in reverse.all scheduled maintenance was performed on transmission.
I have a 2002 ford explorer while i was coming home the od light came on and the check trans. Came on. There was no problem leading up to this it just happened. So take it to the ford place and they say needs new transmission.i still owe 3,000 on it that is also the price of the new trans. The trans. Has never used any fluid .i need help!
I own a 2002 ford explorer xls 4x4. Yesterday while trying to cross an intersection,all of a sudden the o/d light started to flash and the transmission would not go. Their was an 18 wheeler coming in which had to slam on brakes nearly hitting me and my children, i have done research on this model and the trouble with the 5r55w transmissions. Their is a service bulletin on these,but no recall i feel that their is an safety issue and one that needs to be addressed this is definitely an lemon transmission and ford needs held reliable.
The rpms were spiking the o/d light started blinking and then the car would not shift correctly.
Transmission failed suddenly while traveling at highway speed of 65 mph, car jerked extremely hard at 65 mph and suddenly slowed to 30 mph. O/d on/off light came on and also check engine light. I was able to get the car off the road thanks to the help of another motorist who was behind me and realized my car was breaking down. He assisted in helping me change traffic lanes to get to a safe spot to stop. Car was towed to dealership and determined that at 54,000 miles transmission failed. Transmission is covered under the 100,000 mile warranty, however first automotive has decided to put in either a used or salvaged transmission. They refuse to tell us anything about the condition or mileage ofthe used/salvaged part.
I do not have to provide an in depth description, myself as with all the owners of a 2002 ford explorer are all having this same problem. Ford should be ashamed, and have this recalled if its happening with more than enough vehicles. The o/d light will flash rapidly and then the transmission will skip a gear, has a hard time switching into first gear. Big clunk! this is ridiculous. If all of these people are complaining ford needs to address this issue asap! i will never buy another ford!
I have a 2002 ford explorer xlt 4x4 4.0l sohc. Transmission broken in 3rd fear. Od light starting flashing with no warning and then transmission broke.the car has 120,000 miles on it. I had a problem with the transmission at around 75,000 miles.i took it to the ford dealer.it was covered under my extended warranty. Now the transmission broke again.2,400. - 3,000 to fix.
I bought a 2002 ford explorer in 2004 and the transmission is going bad. The od off light is blinking and the car has less than 95000 miles. I took it to the ford dealer to find out the problem, they told me the transmission needs to be rebuilt or replace. The cost is between $2400 - $3700. I had the car for 4 years and still owe on the car. I googled for od off light and found that many ford owners with the same model and year have the same problems, everyone can't be wrong. I would like to see this issue resolved. I just want my car fixed.
2002 ford explorer, o/d light is blinking, check engine soon light stays on continuously.rear end makes noise,abs light stays on.truck shifts hard from reverse to forward.shifts hard and makes cluncking sound from 2nd to 3rd gear and will not go in to over-drive at all.
At 65,000 mi. The check transmission light came on and o/d light flashed while accelerating.i called dealer they said to wait until light stayed on.at 72,000 lights came on again as well as check engine.brought it to dealer and need new transmission.i have found many posts regarding new transmissions for this vehicle at low miles.cost of transmission was 3200 out of pocket.there should be a recall on this.
I bought a new 2002 ford explorer xlt.at 13,743 work order writes mycomplaints as "when going from park to drive trans clunks into gear and delay up shift a slow speeds". Dealer wrote on completed order form "cause: inop, correction:reprogram pcm, tech notes:roadtest trans engagement are harsh intermittent upshifts are firm, reprogram pcm...". At 16,482 miles i again complained of clunking when shifting gears.dealer said could not reproduce.at 24,613 i complained of trans clunking, and hesitating between shifting, again dealer said could not reproduce.at 35,976 miles they said there was a trans problem and rehauled (rebuilt) trans.at 50,295 miles car was hesitating again between shifts and clunking again.at stopping the car would jerk hard.they said the trans was bad again and rehauled it again.at 52,900 miles i was going to stop at a light, i thought something had happened to the brakes as the car would not slow any further (i was at a low speed at this time) for a few seconds and the brake pedal was shuttering and grinding.i immediately went to the dealer.the brakes twice more the way over felt strange but not as much as the first time.i would step on the gas, the car would hesitate before going faster and then would jerk forward. The rpm needle during this time would not move and then jump forward and then jump down.three times on the way to the dealer the car would on it's own go slightly faster without me depressing the gas pedal further.this was on saturday and i told the person writing up my paper work i could not except that they can not reproduce the problem, i need an answer since this is beyond being a time consuming problem and bother into a safety issue and i will not drive that car as is.since there was no service manager there, i returned on monday to talk with him.he was very nice and said they would look into it.but again, i am without my car for i do not know how long.
O/d off light flashing, find out solenoid pack needs to be replaced. Also needs all 4 ball joints replaced. Found out these are very common problems to 02 explorers. Not sure if we will repair because it looks like we'll end up doing it again or the transmission will go out. We've already replaced rear end, window motor and have faded window panels and a cracked back panel on lift gate. Why is the gov't not addressing these problems. This was not a cheap car - why is it acceptable to have this many problems with a vehicle?
Transmission has to be replaced.
2002 ford explorer!getting on interstate, on the ramp, hit 30 mph's, and nothing!the rpm's shoot straight up, and the car acts like its in neutral!!i have 2 children in the car with me, and almost create a pile-up because the car would not move on entrance ramp!come to find out, a new transmission is needed.i could not believe the number of complaints on this topic.somebody is going to get killed with this mess up.i was about ran over!! ridiculous!
Ford 2002 explorer xlt limited. I have had a myriad of issues, which upon research appear common to the extreme. Front & rear bearings have been replaced multiple times. Springs had to be replaced.now the transmission is slipping -- o/d light blinks, ses light activates, and vehicles over-revs, slips, and will not operate in overdrive.the transmission design is completely sealed, so i cannot even check for fluid levels, nor do any preventive maintenance whatsoever.there is no warning, just failure.issues with this model year are so prevalent that local mechanics need only ask the model and year and can itemize the problems i have experienced, and public forums are full of similar complaints.ford needs to recall this model year.
On nov. 28 2009, i purchased a 2002 ford explorer xlt 4.0l automatic transmission 4x4. With 80,000 miles. On dec. 10. 2009, the explorer started not going into any gear. Then youhave to keep trying each gear finally after a few minutes it will go into reverse, but for the first 10 minutes of driving it jerks and clangs going to different gears. Dealer won't do anything.
2002 ford explorer, transmission failed at 69,000 miles.i am the original owner and will never buy another ford.
Last summer (july 2002) during a military move from ga to az i noticed that my windshield had a large piece of glass missing on the outter right edge that you could not see until you actually got right up on the windshield.part of it was visible to and part of it was hidden behind the rubber seal that is around the windshield.this windshield was actually installed with this piece missing from it when the vehicle was built and sent to the dealership.also, the rear glass hatch, gas shocktwisted from its original position and caused the window to be off center by about an inch or more.after fixing it three times it had to be replaced.both of these problems (the windshield and the gas shock) have been fixed by my local dealership and thus far have held up.there are numerous other complaints that i have on my vehicle that include the elecrical system not functioning properly.when you turn the truck on sometimes all the dashboard lights stay on as well as the interior lights and you have to shut the truck down and back on several times in orderfor them to go out.the truck will sometimes stall at take off or will lurch while shifiting into a higher gear and has totally shut down while driving down the road on a few occasions.the trim paint on the doors, both front and passenger has faded there are rusted spots in the paint on the top of the vehicle, and the hood has a very bad orange peel effect on it with grit in the paint. The left rear speaker has busted and the panel on the rear hatch below has broken loose as well as one of the plastic bracket covers on the back of the passenger seats. Pe04045.pco
Dt: the contact owns a 2002 ford explorer xlt. The contact has been having a problem with the rear end. The rear endmade an extremely loud roaring sound. Took the vehicle the vehicle to three different repair shops.one said it was the tires, and the other two maintained that it was an expensive rear end problem. She talked to other people with this same type of vehicle and they allhad this problem. Also,had a ring and pinion replaced in the rear end not long after she purchased the vehicle. Currently,they toldher that thiswhat was needed to be replaced again along with other parts , including the rear axle. This noise originally started at 55-65 mph,and now it was makingnoise at 40-70 mph. Aftergoingover 70 mphcould not hear it as badly. Also, the vehicle wasleaking fluid from the ring and pinion.a strange sound that was coming from under the hood,like a buzzing sound that sounds liketransmission.in addition,the hatchback glass fell on the contact'shead. It just popped out. Thishappened twice. They do not even attempt to open the glass in the hatch. The dealership where she purcahsed her vehicle still has records of what was replaced on vehicle.
I own a 2002 xplorer, recently the o.d light began blinking and the truck started jerking violently. I did some research and found out there are thousands of people with the same transmission problem.i have an eight year old who was in the truck with me at the time.this is a major safety issue with ford and should definately be looked into.
During normal driving with a total of 55,000 miles until delay shifting in 2nd and 3rd gears.this was followed by the overdrive off light flashing and then the check engine light went on.tower ford dealership said the transmission had to be overhauled for $3,000 all out of my pocket.
Transmission problems,no 3rd gear.
Transmission failure in 2002 ford explorer.
I have a 2002 ford explorer that the transmission has started to fail on, after checking online i have found that this is a common problem.
I have a 2002 ford explorer with an automatic transmission that is going bad. One day the car is fine and the next day my light when on - out of the blue.i didn't know there was a problem until my o/d off light is blinking & the service engine soon light is always on. Plus, check transmission light is also lit up.this all happened with absolutely no warning. I feel the car is dangerous to drive and am not sure what i am going to do....except i know i cannot drive it anymore. I have three young children that are in this truck all the time.i've only made a few payments on it and now i'm told that it's going to cost me over $3000 to repair, which is almost what the car is worth at this point.i wish i knew that this many 2002 ford explorers are having this issue before i bought it.let me say, i can't believe there has been this many problems with the ford explorer transmissions!!! i thought i just had bad luck until finding the 'auto beef complaint' web site!i will say that this ford will be the first and last i will ever own if i can't get help with this truck.there will not be a problem about leaving it behind. I see that this is a common issue with ford. Seems we have joined a long and distinguished list of 2002 transmission problems. Went looking around google to find any information on the same symptoms and found this 'auto beef' web site. I have experienced the exact same issues of so many other people, and no one knows what can be done about it.if you do an internet search there are thousands of people with this same exact issue. Some vehicles report as low as 20,000 miles when the transmission fails. Read the thousands of complaints out there from the hard working consumer, and i think you will agree. I do realize to admit that the transmissions in the 2002 ford explorer are faulty will cost some amount of money. Henry ford didn't run his company for as long as he did and not stand behind his work.foreign cars are making a killing...
I'm the first owner of a 2002 explorer. At 30k miles, had to have the transmission rebuilt due to slipping, od light flashing and would not go into gear. At 60k miles, the exact same symptoms have re-appeared and ford is unwilling to provide any compensation.looking on-line, many owners of this model have the same issue. Other cars i have owned and have many more miles logged have never had transmission needing replacement. Ford's is obviously a defective design/product.
2002 ford explorer has had 2 rebuilt transmissions and over $1,800 in transmission work not related to the rebuilt transmissions.
O/dlight flashing on pa pike, was told by selling dealer to stop driving.took to a ford dealer an hour from my home .had to rent a car for a week and spent $700 to fix tranny.3 months later 4 hours from home happened again.lost a week work while it transmission was torn down again, still under 12,000 warranty from march.since then o/d light has flashed 4 diferent times, ford dealer couldn't find anything wrong.last time went to an independent transmission specialist, has said $2,000 to fix, also this transmission has been a big lemon and ford will not stand behind it.i had another bauer explorer that i traded in with 150,000 and never had a problem with it, this is why after a car i went back to the explorer. Huge mistake.it is time to seek an alternate form of justice.
02 explorer xlt, around 28000 miles start having problem with overdrive going out.while driving, overdrive light start blinking and overdrive not engages.had one repair, took over 10 days to fix.it's been two weeks since i got my car back and driving home from work yesterday same thing happens again.i'm taking the car back for repair again but not sure they know what they are doing. If there other similar problem? is there a fix or do i have a lemon?*la
2002 ford explorer has required 5 separate transmission repairs in last 2 years. Including 1 total rebuild at 50,000 miles. Ford dealer and ford corporate will not stand behind their product.
Wheel hubs especially the rear - constantly going bad usually 12 months or less- rear differential vented with hose over rear tire.causes water to get into gears - major problem.i keep catching the problem but only because i now look for them but it has been close - recently i had to have it taken to the repair site as it was too dangerous to drive.
Transmission od light blinking started over a year ago and we took to nearby dealer and they charged around $900 to service transmission and od light stopped blinking.few months ago the light came up again and this time dealer says it needs a new transmission.
Transmission problems in the 2002 explorer with a 4.6l v8.
Ford explorer 02' the o/d light started blinking later on after the car resting in driveway the truck would not move forward or backward, tires wouldn't spin nothing! truck had to be towed and transmission was at fault. This appears to be a common problem with this make and model.
2002 ford explorer eddie bauer edition.while shifting the car from park to reverse the shifting lever simply snapped off, leaving the car stuck between park and reverse. The piece of aluminum where this shearing occurred is unbelievably weak material. I have researched on the internet and found hundreds of people with this exact same issue for this exact year of explorer. The estimate that i received for repairs exceeded $2,000, as they have to replace the entire steering column to correct this manufacturer defect. There has been no recall issued for this, however, the frequency of the problem, the range of mileage this continues to occur in (95-106k), and the extremely high cost to fix, in my opinion, should require manufacturer assistance
I purchased a 2002 explorer new and have had this vehicle in to dealer twice with same complaints.vehicle goes into neutral while in drive and back into drive with a loud bang and clung.vehicle also takes about 30 seconds to go into gear from park to drive or reverse and also a loud bang & clung when it finally does go in. There is also a loud whining sound on the highway at higher speeds. Dealer each time says they can not find anything wrong with vehicle and unless they can duplicate the problem they claim they cannot fix. It does not matter that it has been happening while i drive it.*la
I have two or three issues; the first one is my timing chain tensioner broke and came up through the head gasket cover. It was brought to my attention that ford has had this problem with many of it's 2002 ford explorers. I am just returning from iraq (air force) i have just had it towed to the repair shop it has not be fixed. I have transmission problems for about 2 years were it jumps into gear and i have a whining noise coming from the rear end. I spoke with ganley ford in barbeton and they tell me that there are no recalls however, a lot of customers complain.
Like so many others, i am the unfortunate owner of a 2002 ford explorer.and like the thousands of others, i am having a transmission problem - flashing overdrive light - hard shifting between second and third gears - at times difficulty going into first gear.ford is fully aware of the problem and has done nothing to rectify it.i think that someone needs to hold ford accountable.the online complaints are overwhelming.they need to fix their problems just like everyone else!
I purchased my 02 ford explorer 4x4 in oct 2005. This vehicle has a clean title and 71k miles. In june of this year, i was driving home from work and noticed that my overdrive light was flashing and check engine light was on. I noticed at the same time that my explorer was having difficulty shifting gears. When traffic would come to a stop, it would shift into 3rd, then 1st, then 4th and back to 2nd. Never before had i experienced such a bizarre act with any previous vehicle. My explorer was in the shop for the next 45 days and come to find out that not even a local authorized ford dealership could figure out what was going on. Finally the private shop that i took it to fixed it after rebuilding the transmission 2 times. Very disappointing, since in the past i have driven several vehicles past 200k miles and oil changes and tires were required. Once i received the vehicle back after 2 transmission rebuilds, new torque converter and new egr value, the explorer check engine light came on after only 1 day or normal driving. Ridiculous. Come to find out after doing some research to see if ford had any recalls on the transmission, i discover that not only does ford not have any recalls for this problem, but they are aware of the situation and have yet to issue a recall. I came across several websites that had 100's of complaints about the very same thing going on with my vehicle. Apparently, ford is aware of the faulty 3rd gear shift failure and has refused to issue a recall. My husband found a ceo's number to ford, left her a message and has not heard back from anyone. Now after $3k in total repairs, we are faced with the decision to try and trade the vehicle and eat our losses. Needless to say, i will not be buying another ford built vehicle.please help all of us in finding out why ford is ignoring this costly and disappointing issue. Please help others out and get ford to face the fact and issue a recall. Thank you for reading and your time.
With in the first year of having my vehicle i had to have 2 transmission repairs.within the next year it was done again and then i started to complain about noises and a thumping coming from the rear during acceleration.i now know that the thumping is due to the rear differential and axle needing repairs.now the vehicle is out of warranty and this is going to cost me about $1,000.00 not to mention that i have had to have the transmission done also at a cost of $400.00there are many other people with this same complaint that i have noticed on the internet and i think that something should be done.
Transmission failure.
My od light starting blinking. Then i started hearing a clicking noise.car shuttered numerous days, then would not go any faster then 25 mph. Had to get the transmission completely rebuilt. Had 92,000 mile on it. Evidently ford ia aware of this problem and will do nothing.
Tranny slips on 2002 ford explorer had my kids in cardid not accelerate almost got hit in an intersection. Changed solenoid was good for couple months then started slipping and making clunking noise new tranny cost me $2400 @ yrs later starting again with the blinking o/d lite.
The contact owns a 2002 ford explorer. The contact stated that while driving at various speeds, the vehicle would suddenly hesitate and the speed would decelerate. The contact indicated that the check transmission sensor light and over drive light had iluminated. The vehicle was taken to an independent mechanic. The technician diagnosed that the transmission was faulty. The vehicle was not repaired. The manufacturer was notified of the defect but no solution was offered.the failure mileage was 150,000.
O/d light flickering and transmission is slipping. Will not go into gear without a violent jerk and sometimes wont go into gear at all. Car has to completely idle before you can press the gas which is very dangerous because i will sometimes be in the middle of the roadway or driving down the road or crossing over traffic to the left after a stop at a light.
Hello,i am complaining about a problem with my 2002 for explorer.me and my family were driving and getting ready to merge onto the highway and suddenly the car jerked and the overdrive light started blinking.then the rpm's went up to about 5000.i then had to run off the road to avoid a semi running us over. I have 5 children and we were lucky.i don't want this to happen to other families.this needs to be a recall!thank you
Transmission 3rd gear slipping causing transmission to have to be completely re built. There is a service bulletin #03254 .how come ford has not done any thing? because this is a well known fact . Ford should hay to pay for its mistake or help the consumer in some way. They new in 12/13/24 there is failure in this transmission # 5r55w . I checked on this at www.car review.com and there was many complaints thanks. Jb
Transmission will not shift to overdrive. Dealership was notified, but did not resolve the problem.the transmission was replaced on five occasions. The over drive light would come on and the band would burn up. *sc
2002 ford explorer transmission failure with only 87,899 miles on vehicle , i complained to the dealer 4days after having the about hard shifting and gears banging .they made adjustment to the pcm ,but a month later it started again,3yr later without putting over 30,000 on thetranny is broken.
The contact owns a 2002 ford explorer.the contact stated that he had to rebuild his transmission and replace the rear differential bearings.the vehicle failed while driving 70 mph.he stated that the vehicle shut off when he shifted into reverse.he had to wait a few minutes before the vehicle could be restarted.the vin was unknown.the current mileage was 80,000 and failure mileage was 67,117.
My 2002 ford explorer had been making an electronic dinging sound that typically is to bring the drivers attention to the display screen, but no message was displayed, for about a week.then on the morning of 3/12/08 the transmission started slipping out of third gear.we took the car to ford first and they didn't say anything, but when i took it to aamco, they told me that my car was the third this week with the same exact issue, and that the real issue was a design flaw with the transmission since all three cars had mileage under 100,000 miles.the cost to rebuild the transmission was quoted at $2,500.
The o/d off light came on my 2002 ford explorer 2 days ago. It has 75,880 miles on it.this seems to be a typical problem with these vehicles.how can ford motor corp not know about this problem?who can afford to pay $2600 to $3500 for a transmission repair!!!!!like always the middle class gets the short end of the stick again.....
Blinking o\d light, transmission will only shift into overdrive under no load, late and hard shift from 1st to 2nd (or accel to about 20 mph then back off to minimize jar to drive line components), and 4-wheel drive will not engage. Safety issues:(1) pulling out in traffic, can't accelerate until shifts into 2nd gear (have to back off in 1st before it shifts)(2) 4-wheel traction lock does not function. From the day i bought this explorer new, the transmission shifted later and harder than i though appropriate.then at about 80 to 85k miles the od and 4-wheel drive stopped working and shifts between 1st to 3rd became much worse.the torque converter lock up still seems to be working (can tell when it's running road speed in 3rd gear).after some research using ford shop manuals, there seems to be direct relationship between 1st to 2nd late/hard shifts and the overdrive problem but i can;t find an official ford posting or tech bulletin to provide details.internal pressures control the shifting and there are several valves, orifices, solenoids, etc that can cause improper control pressures.ford must know of the problem and truthfully, i think the reliability of the tranny in the irs explorer falls well below the publics expectations and should be even farther below fords acceptance criteria.despite the premature failure, i would probably be content if ford provided their explorer owners a detailed description of the failure, developed a long term fix, provided ford owners some reasonable options to install the parts and/or make the modifications needed for a long term fix (to include self repair as an option), and establish a help desk to assist customers with this extremely high transmission failure rate.
I was driving home from florida in my 2002 ford explorer.the o/d light started blinking.i was towing a trailer and pulled over on the side of the road to see if it needed cooled off.the o/d light continued to flash, meanwhile while i was towing the vehicle started jerking like a huge hammer was hitting the transmission.
Windshield, water leaking from the front windshield on my 02 ford explorer xlt, besides that having problems shifting gears, some times gears get stuck in between park and reverse. Sometimes i hear a loud popping sound when gears finally go into reverse....have had both problems checked and repaired, but gears continue to stick.
Power train:automatic transmission:leaver and linkagepulled over on side of road to check trailer got back in went to put car in drive leaver fell off now i'm part way on highway had to be towed lucky i was not hit some is going to get hurt or killed cost 1200.00.
Transmission failure 5 times.
The transmission in my 2002 ford explorer has starting slipping and failing to get out of first gear.the check transmission light wasn't on then comes on and goes out - depending on which time the vehicle was started.it appears to need a brand new transmission now.in looking up information on this i noticed a rather large number of complaints about 2002 ford explorer transmissions and problems associated with them.i regarded ford as a superior brand and didn't think i'd have problems with this car.it is well maintained and does not have an excessive amount of miles.
Accelerating from 0, failure of transmission to shift from 1st to 2nd gear, engine revs to 4000 rpm and fails to accelerate or shift.
Ford 2002 xlt explorer 4wheel drivei am on my 3rd transmission at under 100k miles.luckily i travel close to home when the occurrences happen. But others i have spoke to with same vehicle have had the same problem, looked up also car stats.com and too numerous to mention, ford should have researched this problem and recalled.
O/d off light suddenly started flashing in 2002 ford explorer.was just driving and the light started flashing.also, there is hard shifts when placing the suv in drive or reverse.
My 2002 ford explorer xlt had a transmission problem.when putting it in reverse nothing would happen for 5 - 10 seconds.then it would lurch into gear and rev up and shoot backwards.since nothing would happen you would think it needed gas and then when it engaged after 5 - 10 seconds it would lunge faster backwards creating a serious risk of backing into someone or something.ford fixed the problem at my expense (over $1000) saying that there was a problems with the transmission controller.others that i have spoke to have said they have had similar problems.i think that this should be subject to a safety recall.
I have a 2002 ford explorer and at less than 90,000 miles the transmission is failing. It takes 5-10 seconds to engage and then 'clunks' and jumps badly. Rough shifting between gears. After some web research i see that this is in fact a common problem in this model. This is crazy. The estimated cost of repair/replacement is over $3,000.
2002 ford explorer limited,o/d light flashing and transmission had to be replaced at 72,000 miles.
I own a 2002 ford explorer that is now having its transmission replaced for the second time.the first time i was at 77000 mile, just outside the extended 75000 mile warranty that i purchased, when the car began shifting with a hard jerk or slip when it was trying to change for second to third gear.after further driving the o/d light began to flicker on and off and the service engine light came on.i took it to the local ford dealer, which did not seem to be surprised that i had this problem, and told me it would take a couple of weeks and cost me $3600.he said he could take it down the road to a transmission repair shop that they used so that maybe he could get it done faster.well, i decided to take it there myself.i got the same report, but they could fix it, with all new parts, for $2000.so, i let them fix it.after one year and 44000 miles i am having the same exact problem and it is in the process of being fixed.i do not know what it will cost me this time around.i have made a complaint with ford motor customer service.i just want someone to know based on what i am hearing and reading that this along with the rear diff.problem, which i also have,seems to becommon in the 2002 ford explorer.in the last ten years i have owned 5 fords and this is the second explorer.i do not think i will be buying another one unless ford can do something about the transmission problem they seem to have.
Transmission slipped gears and "check transmission" message came up on dash. Bolt was loose inside of the transmission and pieces of metal throughout. This led to full transmission replacement and close to $3500 in repair bills at 64k miles.
Transmission slips from second to third.emailed ford, they are not recalling the transmission even after hundreds of complaints.
I have a 2002 ford explorer and my transmission band broke.i have kept up maintenance with this vehicle and now i have over $4,000 worth of repair.i can't shift into 3rd gear and my o/d light is blinking.i've seen hundreds of complaints on this issue and ford need to be held responsible for their product.
We own a 2002 ford explorer xlt with the 4.0 v6 4x4 , the transmission we believe has a major safety hazard to occupants and pedestrianswith vehicle serge from a long delay engaging the transmission ether forward or reverse possibly causing injury to driver/passengers and /or nearby objects/persons and or runaway vehicle from the transmission not disengaged from gear or from a sudden vehicle launch if the driver is attempting to accelerate thinking the transmission "is' in gear ,ford has taken a blind eye to the problem in our opinion for fear ofpublic backlash/ public relations and or dislike for there trucks/suv's.ford is not doing enough to ensure public safety from accidents this common transmission issue can cause and i understand fromresearching complaint forums , ford has been aware of the problem for years.
Transmission failure. Overdrive light flashing and erratic shifting. Dealer diagnosis is that transmission needs to be replaced.
I owna 2002 ford exploere and transmissionwas giving me problems. Also, has some vabration in rear end andfront end ,took it to ford on waranty, and they said nothing was wrong . Well now i have a transmision problem and out of waranty, and they said there was nothing they could do for me, i would have to pay to get the problem fixed. But they should of look in to this problem when i had the car for a month. Now a year later the transmisionwasno good.
Dt*: the contact stated while accelerating, the vehicle vibrated and a noise was heard.the vehicle was taken to the dealer four times where the transmission converter was replaced twice, however the problem recurred.also, while the contact was changing the oil it was noticed a wire from the battery was bare.the consumer stated the transmission is still not shifting properly and during acceleration, the vehicle still vibrates. Upon inspection the 02 sensor was found damaged. The sensor was covered in glueand wrapped around to the transmission mount. Updated 12/01/06.
I have had my vehicle in to ford for transmissions and differential problems over the last 2 years. They could not fix the problem while under warranty and now the transmission failed and left me stranded on a cross country move. I had the vehicle in for service right before the trip stating the truck was not right. They could not fix it.
2002 ford explorer with broken coil spring, crack under rear window, and transmission slip, broken parking brake shoes in assembly. Same complaints that seem to be common. And same with everyone else, no help from ford.
Transmission broken ford doesn t care brought it to sam galloway ford in fort myers at least 20 times they finally refuse to take vehicle into repair with the words there is nothing wrong with it transmission shifting hard from 2-3 gear car is slower then a 4 cylinder no power whining noise from under the hood in the mean time transmission slamming gears still nothing wrong with it hesitating while accelerating grinding noises while accelerating whining from rear end ford still says nothing wrong transmission went in 1st gear while driving 45 wiped out alomst hit a tree still nothing wrong check engine light is on from time to time error code saying fuel system bank 2 high voltage system too rich brought it to ford error codes erased came back couple days later ford says there where no error codes
Automatic transmission hard shuddering between 50-70 mph with o/d off light blinking.exactly the same as the more than 2000 other complaints on this same vehicle.took it to ford dealer who charged me $250 to tell me that they could only reproduce the problem once, but when it happened it was heavy.despite that they said nothing was wrong because they could not reproduce the problem again.i drove it 2 more months until the shuttering was very bad and also got the check engine light with codes p0775 and p0735.now they want to replace my transmission for $4100.this defect leads to a very dangerous situation as it happens at high speeds and causes the driver to believe they may have hit something and possibly swerve off the road.
2002 ford explorer transmission problem.the vehicle has a problem with the transmission in that it will not move into 2nd/3rd gear.the car drove ok the previous day, then on my way to work -- it gave a lurch and after that would not power past 30-35mph.ford service shop has quoted almost $4k to open up the transmission and fix a valve in the valve body..2nd opinion from aamco -- mechanic stated that he has fixed numerous ford explorer transmissions with the same problem and he recommends replacing the transmission altogether, as opposed to trying to fix current transmission..please investigate for class action recall/defect.
The transmission sometimes slipped when we first bought the vehicle new. We were told that was normal. The vehicle now will not lock into second gear, told we needed a new transmission.it is only 4 years old and has 58,000 miles; too soon for this kind of expense for a well cared for car. We are out of warranty.
Transmission has failed. O/d light is blinking, and it won't shift into 3rd gear.
2002 ford explorer. Transmission od light flickering, will not shift. Had been rebuilt once and had not had it 3 month and doing it again. Will not purchase another ford vehicle again.
Purchased 2002 explorer new, have had multiple transmission problems since.sometimes dealers could find the problem and would repair, other times they couldn't.car now needs new trans again, ford won't cover since out of warranty.per multiple transmission shops, the design of the tranny itself is poor.has metal pin that slides back and forth at an angle (rather than straight), so pin is pushed up against aluminum plate, causing a hole. Shops say this is very common for 2001 & 2002 explorers.
My truck is starting to have problems with shifting in to 3rd gear, dealership told me i'll have to fix transmission or replaceit. Major problem in these transmissions, crappy idea to make it a sealed transmission.
At a complete stop vehicle surges (accelerates).have to place in neutral at standing stops to prevent an accident.driver's side power window switch failed, had replaced, also the window whines when rolling up.passenger's side power window regulator(cable) snapped??when rear windows are down at a speed of 20 mph+ it sounds like a helicopter is in the back seat(actually physically hurts your ears!!!)<<<<no fix or repair?? anyone else have this problem?55-65 mph steering wheel shakes.repair attempt balanced and rotated tires and suspension was inspected.still shakes.rear spare tire accessories cover handle broke. <<not abused.how do you change a flat with no jack or no tools??(spare tire came down alright though).egr valve failure @ 40,000 miles.4x4 intemittent shifting issues from low>auto and auto>high.can not pin point problem.that about wraps up my lovely experience with this vehicle.i am a married father of two and the only one working on a limited income.i bought this truck with very low miles thinking it would be dependable not unaffordable.
Vehicle doesn't have a transmission fluid indicator slot. Even in the owners manual it doesn't have a check to show where it would be located.consumer went to the dealer for assistance, and they were unable to locate it.consumer is unable to checktransmission fluid if needed.consumer can't get a response from ford.
I bought my explorer used with 67000 miles on it i had it checked out by a mechanic before i bought itbut he didn't do a very thorough job.after about 3 weeks i had a hard time putting into reverse but then slammed into gear and i did not happen again for awhile this lasted on and off for a year and half when one day it wouldn't go into reverse at all and no other gears either i had it repaired and they said it was the transfer case then my 4 wheel drive light flashed and stopped working that was something electrical , 1st , 2nd and reverse gears started slipping i had those repaired now my overdrive light flashes on and off and i have been told it is definitely my transmission and probably always has been.i know someone else having this problem with their 02 ford and speaking to the mechanics they were not surprised at all and it seems as though lots of 02 ford explorer owners on line are having the same or similar problems.how many vehicles does it take to turn into a recall???
I boughta 2002 ford explorer in july of 2007 in jan of the next year our o/d light started flashing and we lost 3rd gear.so we need a new transmission.after getting online and seeing hundreds of other problems that are almost exactly the same its hard to understand why ford won't issue a recall, this is our only vehicle to drive 3 kids around in and we are still making payments on something that just sits because we can't afford to fix it.
Transmission band broken-- only 50,000 miles ford has performed all service repairs including oil changes ever done on this vehicle.one day while driving, i heard a pop and the vehicle would not accelerate.the speed would only go up to 30 mph and would jerk again.i have now been told it would cost 2500 dollars to fix.after researching the issue, i found out information that this problem is common to a lot of people who own the same year, make, and model.the problems occurs at the same approximate mileage.
The o/d light started coming on for no reason.then the car started shake when it was shifting gears.then it was shaking a lot at about 60-65 mph.
Shortly after buying the vehicle (68k miles) the transmission started shuttering and having issues shifting from 1-2 gear. It would also have problems down shifting under load. I would have to release the throttle momentarily to make it shift. Overdrive light would blink, the odometer would blink all 'dashes', and the speedometer would go to 0 mph. I have had the vehicle worked on at a local dealership 3 times and still the problem persists. Now, at 97k miles, my extended warranty has expired and i am left with a vehicle i am still paying for and a bad transmission.
2nd gear out of transmission.it occurs everytime you drive it.the od light blinks and the engine light comes on as a result.the transmission has to be replaced, the old transmission is available at this time, but won't be for long.
While driving, vehicle will automatically shut off.vehicle will only shut off when it is idling.when going up hills vehicle will stall.. Consumer states the transmission gives a ticking noise when the engine is running.8jb
Transmission started to slam into gear.transmission failure.had to have a complete rebuild/overhaul of transmission.
Ford explorer is 2002.had to repair transmission at ford service transmission in june 2004.the whole transmission failed suddenly april 1, 2005.we do not believe this is acceptable to hav to put $3700 on one major repair and one complete rebuild of the transmission inside ofthree years on the transmission of a new vehicle.
Driver noticed while shifting the transmission forward or backward the gears are hard and a loud knocking noise startedcomingfrom the front. Driver took the vehicle to the dealer, andmechanic determined that the vehicle has to be placed on a diagnostic machine for analysis. This particular problem has been on going since the warranty expired. The gear shifter became stuck in reverse gear unless it was pulled firmly towards the driver.
Transmission failure on ford explorer.self enclosed transmission, no dipstick for checking fluid levels, poorly designed concept.here is website with 428 complaints against this particular model/year.all the same issue.
Original owner of a 2002 ford explorer xlt. Transmission is not shifting properly. O/d light is constantly blinking on the dashboard. Never towed anything and had the transmission serviced. Very disappointing coming from a loyal ford fan.
Automatic transmission began having shifting difficulties shifting up and down between gears.the occasion that prompted this occurred as i attempted to place the car in reverse and it did not engage immediately.i was almost broadsided by an approaching vehicle before reverse engaged and i was able to avoid the collision.it seems it took approximately up to 1 minute for reverse to engage and the vehicle lurched backwards once engaged.
Transmission failed without warning at 128,000 miles. Car would not shift out of first gear properly. $3500 to replace at dealer.
In may of 2005 the transmission was rebuilt at the dealer. The vehicle had 34,767 miles. In may of 2006 the rebuilt trans converter failed with about 47,000 miles. This was just a few hundred miles out of the 12 month, 12,000 ford service warranty. There was an aftermarket warranty on the vehicle that covered it. Upon written notification to the dealer and ford we set an appointment to have the vehicle inspected and test driven again due to more transmission problems. The vehicle was serviced then the shift lever locked up between park and reverse and had to be serviced within hours of pickup. Then a coolant gasket was discovered to have been removed and a electrical connector damaged and glued together and tie wrapped to the trans.the dealer was notified in writing of the discoveries. There was no response. The vehicle was inspected independently. A shop diagnosed a poor shift, short shift, long shift, and clunking with vibration condition in the transmission. The dealer was called twice with no response. On december 20, 2006 the trans failed for the third time at 57,231 miles. The after market warranty was notified and directed us to the ford service warranty. The vehicle was towed to another dealership due to a certified letter that was received by the first stating that our trans problems were "perceived" and that they were ending our "business relationship." the next dealership performed the eec code check. A tsb had been issued,codes 733 and 745. The dealership told us that we must guarantee their fee to tear down the transmission and that the repair may not be covered. They also stated that we had "no warranty" on the vehicle. The service manager after some discussion stated "we are not involved in your truck repair at all." we immediately had our vehicle removed from their dealership. Another shop stated that the transmission has in fact failed again. We are waiting for a possible coverage determination from the after market company. Ford was notified.
The contact owns a 2002 ford explorer. The contact stated that while driving approximately 30 mph the overdrive and service warning lights illuminated as the vehicle began to lose power. The vehicle was taken to a local repair facility where the transmission converter body was rebuilt. In addition, repairs were made to the overdrive piston, overdrive speed sensor, overdrive band, carrier planter, and reverse board bushing. The mechanic also replaced the transmission fluid. The manufacturer was contacted and advised that there were no recalls for the failure and would not provide any assistance. The failure mileage was 61,411 and the current mileage was 61,445. Updated 2/28/11 updated 06/03/11
Ford explore 2002 4.0l v6 sudden and total failure of the automatic transmission at 122,000 miles. Od light flashes and transmission inspection by mechanic reveals it is junk.despite careful maintenance this suv is the worst vehicle i have ever owned the list of problem on this vehicle have nothing to do with the operation or maintenance of this vehicle.it is possibly the most poorly engineered vehicle since the vega!
2002 ford explorer transmission problems. We bought this truck in jan of o4 with 40,000 miles on it. Around 50,000 it started shifting funny, like missing a shift and banging into gear. Went to dealer and had system flushed.had computer reflashed around 80,000 miles and reverse solenoid replaced along with flushing again, wow what a shock on the racks was 2 other explorer getting new transmissions. Shortly after the o/d light started flashing then went out. Now it came on again. Went to dealer they said without the light on they couldn't say what is wrong for sure. Might be a accumulator or band. Suggestedit would be better to get a ford remanufactured trans that has all the problems corrected. This would cost over 3,000. He told be to keep driving it till the light starts coming on regulary then come in. If my trans is sealed from the factory with no way to check or add fluid, which by the way is just stupid. And there have been articles that have said that ford might have shipped the transmissions with the incorrect fluid. They need to man up and fix these problems. I have been a ford owner for over 20 years and cant believe with all the problems they haven't been forced to recall this trans before it fails and kills someone. Or maybe that's what it will take.
2002 ford explorer - eddie bauer edition.transmission o/d light turned on when driving up a hill.car has less than 80,000 miles on it! read the hundreds of complaints about other 2002 ford explorers:http://www.carcomplaints.com/ford/explorer/2002/transmission/o_d_light_is_blinking.shtmlplease help.
Transmissions of the 2002 ford explorer seems to have numerous issues.i have had my transmission fixed twice, but there are numerous reports on-line with the same issues.i have addressed with ford, but they do not see it as a safety issue.when a vehicle does not shift into gear as you pull into a roadway, it is very much a safety issue. I would just like your office to review these issues as a safety concern.please read the on-line postings of people that own these vehicles.thank you for your consideration in this matter.
2002 ford explorer automatic transmission problems.various problems.when i first got it (at 45k miles), it would take about 20-30 seconds to engage into first gear after being in reverse.when it did engage, it jumped forward while doing it. That does not happen much anymore.if i have to slam on the brakes (dog, kid, deer runs out, light suddenly changes or someone cuts me off, etc...) the tranny slips out of gear into neutral stays there for an indefinite amount of time, then lurches forward 3-4 feet as it kicks back into gear.this has not caused an accident yet!have seen a dealer for both of these problems - 3 times.was not able to even get the problem diagnosed, much less repaired.as time has passed, i have learned to be careful and ginger with the vehicle.i shift softly and slowly, i don't gun it and do my best to ensure there is plenty of room between me and the car in front of me. Now the transmission has begun slipping.i have seen multiple accounts online of people having transmission problems with the 02 explorer.i firmly believe ford needs to issue a recall.the lurching forward problem is huge!very dangerous!today it was scary.i was approaching a crosswalk and only doing 25.hikers and bikers notoriously just walk/ride through the crosswalk without looking.there is brush that blocks the view of bikes in one direction.today, a bike made no effort to stop to look for cars and bolted out into the crosswalk.i did not see him coming for the brush.i had to slam on the brakes.as he was in front of me, he caught some gravel and slid and fell in front of my car.my car lurched forward nearly hitting him.i can't get the problem fixed if the dealer can't figure out what is wrong.short of having the transmission completely rebuilt...which is what i am going to do.i really feel that ford should be responsible for the cost of doing so.
I own a 2002 ford explorer the miles on it are 69,013.the transmission went.i had to have it rebuilt for 2129.60.when i brought it in for service the mechanic said that this has been a problem with this model and that nothing has been done.could someone check into this.i find it very hard to believe for a vehicle with such low miles to have transmission problems.
The "o/d" light of my 2002 ford explorer lit up without warning while i was turning.engine "revved" but didn't accelerate. Oncoming cars swerved to avoid me.this was an unsafe situation, as i expected the vehicle to function properly. I took the car to the dealer and was told the transmission had to be totally rebuilt, for $2,400, since i was 4000 mi out of warranty, even though <3 years.i asked the service manager if ford would cover it.the zone person, advised no.i phoned customer assistance, and was told there were dealer/field discretionary funds to pay for repairs outside of warranty, but only for "loyal" customers.i was told that i should have purchased the vehicle new and had my maintenance done at the dealer.i asked what maintenance should been done on the transmission.i was told that there was none.i spoke with a gentleman in the quality department at a local transmission plant, who said this was a common failure, but that ford wouldn't offer any help because "money is tight".he said that the bands in my transmission had been superceded twice due to this problem, and a tech bulletin existed, explaining this to dealerships.i read many other complaints on this website!i fail to understand why ford honors a secret warranty for "loyal" customers yet offers no recourse for customers who were put in the same unsafe situation, just because they bought the vehicle used.i had the repair done at an independent repair facility.ford advises they will not take any financial responsibility because the repair was done at an independent.i am one of many consumers who must drive in a defective and dangerous vehicle, due to this transmission problem.it failed me once without warning, i paid $1,200 for repair, and approach intersections with trepidation due to the possibility of my transmission unexpectedly slipping again. I would welcome contact at 248.808.1279 to discuss resolution of this dangerous issue.
2002 ford explorer. The transmission is under 100k miles and has already failed. $3,000.00 fix for something that should not be an issue.
Being doing some research online about the "o/d" light blinking on my 2002 ford explorer.from what i found, the results have been astounding.every issue i found on blinking o/d in my research led to having to rebuild the transmission; avg. Costs being around $2600. Even after the repairs, they state that the issues still continue and spend over $1000 on something else the dealers say is wrong.one site, autobeef.com, had approximately 740 complaints (i stopped reading after 150) on this issue.before i pay out over $3000, i just want to get to the bottom of this issue plaguing the 2002 ford explorer line.
Loud niose coming from the rear end of my 2002 ford explorer 4x4 that has not been fixed after repeated complaints or taken seriously by the service department at the ford dealership in simi valley, california.
2002 ford explorer transmission failure, had do replace transmission at 102,000 miles.
I have a 2002 ford explorer that i have not even had a year. I am paying a loan for it and i have not been able to drive it for 3 months. Surpriseit needs a transmission! apparently this is nothing new for this vehicle. Ifyou type in a search you will find a lot of people that have the same problem. This is very expensive to fix and since it was my families main transportation it has been a huge inconvenience. My wife has not been able to work because she has no way to get there. How many problems and complaints with this vehicle does it take to get a recall or something? this is ridiculous it is obviously a well known problem so why not do something to help people fix it? especially since it is such an expensive problem!
While driving on the freeway, my o/d light started flashing and my car would not shift.i ended up having to drive at 25 mph and at 5000 rpms in order to get home.i have heard of more than several other people having the same problem with 2002 explorers.ford did nothing to help me.
I have a 2002 ford explorer xls, 4.0 engine, that has transmission failure at 59,000 miles.i have been researching this type of vehicle and have noticed a high number of transmission failures at low mileage such as my vehicle.i called ford to see if they would provide assistance for the repair and they said no and deny any major problems with those transmissions.i am now faced with having to pay $1500 - $2000 for a major repair of a low mileage vehicle.the car was diagnosed at a ford dealership under the advice of ford customer service.i am now going to remove the vehicle from the dealership and take it to an outside repair station because the dealership wants $600 to tear down the transmission and do further diagnosis.i am upset at the poor quality of the vehicle which was a major investment for me and the additional expenses associated with this vechicle.
2002 ford explorer transmission failure at 49,562 miles.unable to accelerate.
2002 ford explorer, i was driving about 65 mph on the interstate when the truck just started stalling and the o/d light started blinking.i almost was hit from behind, and the vehicle almost lost control.after pulling over, and putting the vehicle in park, and turning the o/d back on, the truck hesitated to go into 1st gear.now it won't drive normal, and i keep getting the staggered shifting.this is a major safety failure i believe, as it may easily cause a crash.
Constant transmission problems since purchase of car from ford dealer w/29,000 miles on it. Roblems:transmission shuttering, banging in gear, banging into reverse(always) and overdrive light blinks on and off sometimes.sometimes the banging into gear feels like someone has hit you from behind. Car always bangs into reverse.service to automatic as recommended by ford manual and ford dealer:we had the transmission fluid changed, we had the trans. Computer reset twice, and we had to fix the 4-wheel drive that broke at about 40,000 miles. Since none of these services fixed the transmission, the ford dealer recommended a new transmission for about $3000. Which is ridiculous when the car is so new and so expensive.the cars transmission has never worked properly, and has the same problems the 2004 explorer transmission have.the investigation in the expolorer's bad transmissions goes back beyond the 2004 models, because ours is a 2002 and has never worked properly.
I was driving down the highway and without warning my od off light started flicking and my car felt as if it slipped into neutral. I could not keep up to speed and my car started slowing down.i was very lucky to be in the right hand lane and could pull over to the side of the road without causing a major accident. I turned the car off and then back on and it was fine, the light was off and the gears worked as should. Around 40 miles later, i was off the main highway and at a stop light, as i accelerated, the od light started blinking again and shifting was hard, then again once i was up to speed it felt as if the gears slipped, i could not accelerate and the car slowed.what saved me this time was i was off the major highway and on a side country road with very little traffic. This happened october 10, 2009. The car has not yet been serviced as it was over the weekend this happened and today being a holiday, my kids are out of school, and i will not put their lives in danger to drive to the dealership. Like i said there was no warning to these events. I feel very lucky that i was able to avoid an accident.
1)no particular events leading up to failure, one day o/d light came on (flashing)2)transmission failure, must rebuild to the tune of $3,4003)transmission rebuild.
I am having the same problems all the other people are having that own a 2002 explorer. O/d off light flashing, service engine soon light on, slipping 2nd to 3rd gear, shuttering in 5th gear, told by ase certified mechanic transmission was going out. Please make ford recall these vehicles and fix the problems that they knew about but sold the vehicles anyway. Do this before someone has to die in a wreck because then it will be too late!
Od off light flashing, causing the 02 ford explorer not to shift properly, replaced transmission 3 times and the light is still flashing.ford needs to recall this junk.
The overdrive light was blinking, and the check engine light was on. After having the car scanned by a mechanic, we were told that the pc solenoid in the tranny was out. We brought it to the dealer it was purchased at, and they performed the same test and fixed it at a cost of $1058.18. A week later it is shifting hard.plus after using the 4wheel drive only twice, it would not go into 4 wheel drive. When i took it to the dealership they told me the 4x4 modular had failed this after a 140.50 check, and they wanted 600.00 to fix, this while putting brakes on it. And when i asked what would cause it go out, the service manager told me " how would i know?"
Transmission failure in 2010, almost caused vehicle accident on the highway; was rebuilt in march 2011, but transmission is slipping again and it is now august 2011.i have been checking several different websites and i received 1 recall letter in the mail but happened to notice there is another recall.if all of these problems are continuing to happen, why is a recall on the entire truck not done?it is obviously a defective vehicle.i have 2 small children, one with a medical issue that has to travel for her doctor visits.these problems are getting out of hand.i can not believe it has gone this long and nothing has been done about it.there is also the issue with the non working air compressor and the bad electrical system as well as the roaring in the back tires.as much as i travel with my children and get from point a to b, im surprised this thing has not fallen apart.i was a sucker for a pretty truck!!
I am another victim of the 2002 ford explorer and its transmission woes.alerted by a flashing od yellow warning light, after a trip to the garage and research on the internet, i discover this is a sign that i will need a $3000 transmission rebuild on a vehicle with only 99k miles that was carefully used and dealer serviced.this is a known problem by ford and have done nothing to rectify if with consumers.
The contact owns a 2002 ford explorer.while driving approximately 30 mph, the vehicle began to make an unfamiliar noise.the overdrive indicator flashed repeatedly and the vehicle began to hesitate.the dealer was notified of the failure.the vehicle was taken to a transmission shop who replaced the transmission.the engine size was unknown.the current mileage is 62,000 and failure mileage was 61,800.
I bought a 2002 eb explorer in july 2002 and have been having chronic transmission problems since oct/nov 2002.the transmission shifts between 2-3 and 3-4 are rough and it jerks into gear.the first time into the dealer, they "verified" my concern and did about $1,000 in repairs.it was ok for about 3 weeks and started again.it has gradually gotten worse, and the dealer claims they can not find a problem.they have updated and reprogrammed the system many times, and nothing helps.i am now on my third trip to the dealer for this.with all of the complaints and ford's service bulletins that list the exact problems i am having, i do not understand why ford is not doing something about this!!
Vehicle purchased in july of 07 from dealer with 75,000k. Currently has 86,000k, and transmission needs replaced. Vehicle began slipping a month ago, and now slams into gear. I'm afraid to take it out of the drive way. I went to the ford dealer to have the fluids checked, and they refused unless i would pay for the service inspection. These tranny's are made so as i cannot check them myself due to the enclosed casing. After researching, i found over 300 individuals on one web site with the exact same problem. Called dealer about service inspection and they want $100+ to do a diagnostic check before they will even talk about the problems. Contacted ford motor company directly and they informed me via email that they cooperate fully with the nhtsa during investigations and i should take my vehicle to my local ford dealer to have it serviced and have them correct the problem. They also suggested i should deal directly with the service manager at the local dealership. I do not want to deal with anyone. I want ford to be made to take responsibility for the thousands of individuals who purchased this vehicle on a payment plan and are now stuck with a lemon that they can neither afford to fix or replace. I took a loan on this vehicle for over $10,000, and the ford dealership offered me $3000 trade-in value for it less than a year after purchase. What does that tell you about the vehicle itself. If they know it isn't worth anything, they should be made to rectify the situation. I am currently making a monthly payment on a vehicle that is not able to be moved from my drive-way. After researching and speaking with others with the same vehicle year, make and model, i have not found one that has not had the same problems.
Transmission failure, overdrive band caused damage inside transmission. Then hairline cracks were found in the transmission casing. Ford engineers told the service tech at the dealarship that they have seen cracks in explorer transmission casings.
The transmission in my 2002 ford explorer has a history on intermittent problems that the ford dealer was not able to replicate. Therefore no repairs have ever taken place. This has bee a safety issue as the car fail to shift in the middle of an intersection, or when i attempt to pass another vehicle. At other times the car will lurch forward or backward when placing or removing the car from park. Recently the transmission lost 5th gear and i am told by the dealer that i need to re-build the transmission at my cost despite the long history of problems i have experienced.
While driving approximately 35 mphtransmission locked up in 2nd or 3rd gear.had to move vehicle to side of road, and then had it towed to dealership. Mechanic checked the vehicle over and could not resolve the locked gear problem.
2002 ford explorer, 274k miles.transmission began making grinding noise; had it rebuilt by a reputable transmission shop.shortly thereafter, if braking hard, the engine just stops and all power is lost.this has happened several times, yet it starts right back up when i turn the ignition key.mechanic cannot get any codes to show up.six months later, overdrive off light flickers or flashes fairly regularly, shifting between gears is rough and it won't stay in overdrive.once reaching overdrive, it becomes 'mushy' and slips back and forth, losing speed while rpms bounce between 1,500 and 3,000.transmission shop has checked it again, says it is an electrical issue and that i need to take it to the dealer.dealer claims that there is only one recall out on this car and it is for the speed (cruise) control and that this would not have any effect on the transmission.4x4 high light flashes whenever the transmission should be going into overdrive, but that eventually stops.i've had to resort to driving with overdrive turned off, which is the only way i can get the transmission to operate smoothly without all of the lights.this causes me to have to run the car at higher rpms and decreased fuel efficiency.i have an appointment at the dealership tomorrow for the recall and i'm hoping that maybe there is someone there who is honest enough to help.went to another transmission shop who informed me that this is a very well-known problem, that they rebuild these tranmissions regularly and that ford hasn't acknowledged any form of responsibility or even a repair solution for this.
I have a 2002 ford explorer v6 and the o/d light has been flashing periodically for the past year.the 'check engine' light also comes on at various times.recently, the transmission shifts 'rough' and at abnormal times.
Transmission case wearing to the point where it has to be replaced for approximately $3000.
Transmission is slipping. It makes noise, takes a long time to get into 2nd and 3rd gear, also reverse. It jumps when it finally engages. I have almost had an car accident because of it.i have to take in to be repaired.
The contact owns a 2002 ford explorer. The contact stated that while driving various speeds the vehicle would lunge forward at times, stall, and shifting would be difficult. The vehicle was not inspected by the dealer nor been was it repaired. The manufacturer advised her that the transmission might need to be replaced. The failure mileage was approximately 75,000.
The contact owns a 2002 ford explorer. The contact was driving approximately 45 mph when the overdrive warning indicator illuminated until the engine was turned off. The transmission also exhibited severe hesitation. The vehicle was taken to an independent mechanic for inspection where the technician detected that the failure was related to the transmission. The vehicle was not repaired. The failure mileage was 114,071.
Harsh shifting of automatic transmission.
Because it performed as if it were in neutral while in drive coming from a stop, i nearly rolled into vehicles behind me then when it sped out of control when it grabbed drive, i nearly collided into vehicles in front of me even while braking.
Purchased '02 explorer eddie bauer brand new in aug '01.from brand new, explorer would not immediately engage when stopped at a light and pressing the gas.after multiple visits to ford, and they couldn't find anything wrong, they finally got a service notice that told them how to fix it.now at just 86k miles, young for gently driven, fully maintained vehicles, i am being told that i need a new transmission.o/d off light repeatedly comes on, goes off when i turn off the explorer.also, strange vibrations at highway speed (not rough road), and loud/firm shift in and out of reverse.yesterday o/d off light came on with service engine soon.ford service says that i need a new transmission for $3k+ and that it can go out any day now.after research, this is obviously a very common issue and related to a defective transmission, which should not be an expected cost of auto ownership.have not decided who to have repair it yet.
The contact owns a 2002 ford explorer.the contact stated that the transmission was faulty.while driving 25 mph, the transmission began making a roaring noise.the vehicle would jerk badly in traffic and the contact would lose control.he called the local ford dealer and they stated that the repair would cost $5,000 because the warranty expired.ford also stated that there were no recalls on the vehicle.he took the vehicle to a transmission specialist to have it rebuilt for $3,100.the specialist stated that imperial parts did not manufacture the transmission correctly.the current and failure mileages were 97,000.
Only 58,000 miles and the transmissionwas slipping when going from 2nd to 3rd gear. I babied this car so it has to be a defect.
The contact owns a 2002 ford explorer. The contact was driving approximately 40 mph on normal road conditions.the "over drive" warning light illuminated.the transmission began to slip without warning with an increase in the rpm's. The transmission only shifted into the first and second gear.in addition, the transmission slipped unexpectedly into third gear. The driver pulled over to the side of the road.the engine was turned off. The vehicle was restarted and the over drive light reset. The vehicle was able to resume operation.the vehicle was taken to an independent mechanic. The technician recommended replacement of the transmission. The vehicle has not been repaired for the malfunction.the failure mileage was 110,000.
While drivingduringheavy snow transmission module was notworking. There was no dashboard indication of 4x4 failure.dealer replaced themodule sensor. *mr
Just out of the blue o/d light started blinking and transmission making very rough shifts into 4th.this happened 3 years ago and i have been driving as is as can't afford a new transmission.car had 70,000 miles roughly when problem occurred.
My 2002 ford explorer start shaking and vibrating while driving on a road.this was due to the transmission going out while traveling at about 30 mph.the truck would not shift from 2nd to third 3rd gear which made the vehicle rpms run at about 5000 then the car started to smell and began to get really hot down toward the floor board.after this the o/d light began to blink on and off constantly.i then pulled to the side of the road to check the problem while pulled there i put my truck into reverse so that i could back up into a parking lot.i took my foot off the break and pushed the gas and my truck rolled into the road. The reverse would no longer engage.i had my whole family in the car, luckily there were no cars coming at that exact time.i have found a website where over 200 people have reported the same problem on google search, but still nothing has been done to recall this issue. Just because we found all of ourselves in a lucky situation when this happened and no one was injured, does not make this any less of a concern.
2002 ford explorer xls 4.0l v-6 automatic transmission.at about 90,000 miles, vehicle started to slip while changing gears. Problem worsened and now shutters during up shifting. Vehicle also jumps from drive to neutral under hard braking. Vehicle also hesitates during shifting. Transmission will only shift after releasing the accelerator.
Transmission has failed on 2002 explorerv-6 with 76,721 miles. Has been to shop 3 times. Torque changed, then transmission rebuilt, now still jerking and lurching-will have to go back. No warranty.
No noticed problems until 68,000 miles and odometerlight came on and noticed revving past 4 to get out of first gear.took to shop and told needed'update kit' , and all enclosed ford transmissions neededrepairs.
Transmission sometimes not going into 3rd and slipping between 1st and 2nd and 3rd. Bought it used so out of luck but have talked to dozens who had the same problem. Ford issued this warning to their dealers "03-25-4 dec 03 a/t - 5r55w no 3rd gear/slipping 2-3 shift/dtc's set" so many of these are just going out. Due to having a baby we have not had the 2800 to fix it. Just hoping it lasts at least 6 more months.
$4000 to replace my transmission on my 2002 ford explorer...o/d light blinking and "check transmission" message came up on the message center.seems like this is a common occurrence amongst this car...
I have a 2002 ford explorer that i have taken back to the dealership around 4 times regarding the transmission.each time they tell me they fixed it and a few weeks or months later it is having problems again.it shifts rough and sometimes feels like it is slipping.
Dt:the caller saidvehicle had problems with the transmission. In september2002 at 4775 miles whentrying to accelerate the vehiclemadenoise and would not accelerate. In november 2003 at 34,114 miles the lights on the dashboard came on.she could smell something. Both times she was told nothing could be found. Currently,all the lights on the dashboard came on again. While getting on the highway the vehicle lost power and would only go 20 mph. Dealer toldher the transmission needed to be replaced, and the callerwould have to pay for it.
O/d light flashing, transmission slipping.
I have had several instances when trying to accelerate from a stopped position when there has been a 2-3 second hesitation before it actually kicks in, causing the vehicle to stall.at highway speeds, there is a loud vibration coming from the right rear of the vehicle, and the shifting becomes very erratic and the o/d light flickers.i have talked to several dealers.two of them have stated that the vibration is because of the road surface.when trying to shift into reverse, there is a popping sound and hesitation before the vehicle actually moves.*la
While driving the odd light started flashing, the vehicle stalled and the consumer had to use the manual shift to get it to the dealer and it was discovered the transmission is defective.
On my 2002 ford explorer suv i have had to replace 3 of the 4 wheel bearings and hub assemblies(approx $250 each), with the 4th not far behind.i have also had to replace the 4-wheel drive module(approx $400-$500).i have had problems with the rear window motors going bad and having to replace these too.the air conditioning unit has stopped working.the passenger air bag dummy light has come on for no reason.the seat belt warning chime often comes on and will not go off, even though you have buckled your seat belt.you have to slam the buckle into place for it to go off and sometimes this does not work either.the transmission is now making a lovely clunking sound when shifting from park to drive and when you try to put it back into park, it does not want to.you have to put it up to park as far as it will go then go back to neutral and then into park from there.we have replaced the emergency brake shoes on both sides because they were completely worn off even though we do not use the e-brakes.these problems are just piling up one after another.i went to an internet site that has complaints about vehicles and found that there are hundreds of others with the same problems on their 2002 ford explorers of all kinds (xl, eddie bauer, special edition, etc.).why hasn't ford done any recalls for these problems?does it require multiple injuries or even death for them to take responsibility???
My issue started late in 2009.the o/d light started coming on and flashing and for a few months my vehicle would not shift properly into 3rd gear and overdrive.it would slip and clunk into gear.then while driving up hill on a main road the transmission completely stopped working.it would not propel my vehicle and shut down right in the middle of a busy road which nearly created a multi-car accident.both forward and reverse did not work making it impossible to get my car off the road.my car has been sitting in the back yard since i can not afford the costly repairs.i feel there is an overwhelming amount of similar problems and ford should recall this item.
We drove our 2002 ford explorer to visit family 1 hour away without any problem. After we arrived we needed to make a quick trip to the store and the car didn't even make it off the block before the od light blinked and the car wouldn't shift gears. It wouldn't get passed 20 or 25 mph. We had to leave the car there and get a ride all the way home. The nearest transmission shop fixed the transmission for about $1000 with a 6 month warranty. I hope it lasts and that ford will acknowledge this problem soon.
Transmission failed in my 2002 ford explorer..i wish i would have researched the 2002 beforei purchased the car. If i knew then what i know now i would have never bought this truck. This is the second issue i've had with ford, my 1996 ford explorer had the issues with the tires and it took people losing their lives before ford and federal government finally recalled the tires on the trucks.i gave ford another chance and purchased my second ford explorer..never again will i ever purchase another ford explorer or any other ford products.i will not even get the trans fixed , i traded the truck in for a chevy and will never purchase ford again. If you look all the complaints about the trans , why would ford and feds wait to recall these cars?
Transmission sputters and jerks in third gear around 40mph. I bought this car used with 108,000 miles on it. This is my second day driving it, and i'm worried i just wasted thousands of dollars! from all the consumer websites i have read ford is aware of this problem and is doing nothing to rectify the situation. Please recall this transmission and make ford fix my car. Luckily there's a "lemon law" in my state and the dealer i purchased from will have to help me out.
Like others on your blog, my 2002 explorer o/d light is flashing.i was lucky and had a friend who could rebuild the broken parts for $950 instead of the $3,000 for a new transmission.when i did some research on this, it was startling how many complaints have been logged about the transmission. I am not surprised that ford is unwilling to do anything about this. After all, this is the same company who tried to cover up the fact thepinto was a fire bomb.
I have a 2002 ford explorer and like numerous other people, i have transmission problems with this vehicle.the o/d light blinks off and on and it does not shift properly when this happens.if you turn the vehicle off and then back on, it usually shifts ok for a while before it starts all over again.i believe ford should recall this problem because obviously the large majority of these vehicles have this or similar problems with the transmission.sometimes you have to shift to neutral, shut off the vehicle, then restart before it shifts properly again!this is dangerous!
Transmission has gone out at 85,300 miles, must have it rebuilt.
When i was in the highway the transmission in the ford explorer 2002 begin to slipped in the middle of the highway, was a danger situation but when i put manually the change to the 3rd gear , start to run again and speed up. Then the o/d light begin blinking, and the transmission continue with constant slip all the way. The transmission is broken and i need a replacement. When i look up in the internet for this particular situation find a lot of narrative with the same issue. The ford explorer 2002 only have 92,000 miles.
Transmission doesn't shift from 2nd to 3rd gear - entire transmission needed to be replaced.
On january 16, 2006 while driving on the highway i noticed a shaking feeling under the driver's side floor.there was also loud noise.i slowed down and continued to drive.on saturday, january 21,2006 i brought ford explorer 2002 to a ford dealer for them to drive and take a look.the result was vehicle all over the road, was unstable andneededall 4 wheel bearings, upper rear ball joints. Replaced. Not safe to drive for very long, must go slow and a$3,000 approximate cost to repair.i contacted ford to complain and to see if they could help out by reducing the cost of fixing it for free.their responsewas sorry but they could not help. I cannot see how ford can tell me there was nothing they could do when every mechanic i have spoken to said it was unheard for all 4 wheel bearings to go at the same time, especially with only 73,000 miles on the truck.i drive my 6 year old sun to school, left to ford i'm supposed to take my chances with his safety while driving one of their poorly made vehicles. All this after i had to replace the transmission in october when than went while i was on vacation in new hampshire.
The o/d light is blinking fast and now it is beginning to shift gears very rough.all the websites i have seen makes this a common attribute with this year of car.nothing really lead up to this, it just started blinking on my way to work.
The transmission started slipping,clunking and the o/d light is flashing. Just paid this piece of junk off and now waiting to here from the dealer where we bought it for that oh familiar quote of 3000 to 4000 to fix.
2002 explorer transmission is bad after only 33,000 miles.
2002 ford explorer xls.i purchased this vehicle in june of 2004 and shortly after the o/d light was blinking setting off the "check engine" light.when i took it to ford, they claimed it was a solenoid that needed to be replaced at my cost because it was not covered in the warranty.after a high priced repair,the o/d light came on again within a month's time.i returned to have them repair it again on the repair warranty from the prior fix and the o/d light came on still again.this problem has been a major drain on my finances and now i have seen that the o/d light is the second-highest complaint on this model and make of vehicle.ford continues to claim that it is an oddity and unrelated to the make and model.can anything be done that will get ford to make good on either repairing or offering recompense in some way to customers who have been struggling with this nonsense?r. Francis
My transmission has to be replaced which will cost $3800. Plus $500.for the cost of a rental car. 2nd time transmission has to be worked on. The first time the car just stopped in the middle of rush hour. Car is maintained every 3000 miles@a ford dealership. Check engine light came on with overdrive light blinking.
Overdrive light began to flash, then shifting became very difficult becoming increasingly worse to the point of not shifting at all. Noticeably jerks when shifting into reverse. Lots of whining noise from under the vehicle.also rear differential makes loud whine/roar at speeds above 30 and at acceleration.i understand these are very common complaints among explorer ownersand can be very costly. Most transmission repair people tell me that it is a manufacturing defect and that ford should fix it.
When drivingat any speed 4-wheel drive changed from high to low without warning.the transmission made grinding noises when in reverse and slips when pulling off. *sc
Overdrive light flashes leading to transmission failure on my 2002 ford explore xlt.
2002 ford explorer transmission failure. During normal highway driving conditions, transmission slips, o/d light flashes, vehicle coasts to a stop. Causes traffic delays, increases chances for multi-vehicle accidents.
The contact owns a 2002 ford explorer.when he attempted to turn the ignition switch, the steering column fractured. Secondly, the rearlift-gates panel split in half.thirdly, the transmissionintermittently slipped out of gear. None of the failures have been remedied. He previously filed a complaint. The failure and current mileages were 80,000.
The transmission in my 2002 ford explorer began to slip at 57,000 miles.from first gear into second it would rev high and then with a clunk and a grinding noise reluctantly go into second gear.
While driving at any speed transmission jerkedwhen it engaged from park to reverse , and vehicle won't move.dealer inspected vehicleseveral times,and could not duplicate or correct the problem.
Over time noticed jerking while upshifting. Loud winding noise at high way speeds when on gas pedal. Drive mostly highway and still extremly poor mpg. 9.8-10.6mpg average on highway! also passenger side rear seat belt does not retract. Had replaced under warranty. Still have the problem.
2002 ford explorer v6 4x4, had shifting issues occurred randomly at first when accelerating from stop at lights or pulling into intersection. The first day or so it happened sporadically so went to 2 different mechanics both stated do not need repaired and shows no codes. This has been very frustrating since i purchased this vehicle brand new in dec. 2001 and have taken good care with all routine maintenance. This problem has been even more worrisome driving with children in the car.after several close calls and almost accidents, the o/d light started flashing.new mechanic looked it over, drove it and suggested i take to a transmission place.as i drove it to transmission shop, check engine light appeared.mechanic stated transmission needs to be rebuilt/replaced-third gear band is broken.he also informed me that many ford 2002 explorers have this problem. Each time it occurred there was hesitation when you press the gas, rpm's increase but slow or no acceleration. From all info i have seen in my research and based on experienced mechanics i spoke to there were design flaws in these 2002 vehicle transmissions (only used by ford for less than two years). There was no warning, the problem just started happening.i have had many other costly repair problems with this vehicle--this being the most dangerous and expensive.i am a single mom-grandmom and cannot afford to fix this $2500-$3000 problem.what do i do now?!
Just bought the truck recently the previous owner took very good care of itlooks just like new even the engine and inside parts look like new. But recently the truck wouldn't reverse we took it to the dealer and the estimate scared us it was ridiculous. We took it to another mechanic and he just changed the oil and filter but he told us that the transmission had some damaged already. After we brought it back from the mechanic it worked fine for two days then the same problem happened again and the yellow light keeps on blinking. We haven's used it since the problem doesn't happen all the time but we're afraid of it happening while driving it or in a parking lot or something.
Driving down the highway at 72 mph going up a slight incline with my newborn twins and 2 year old in the back of my 2002 ford explorer.the car starts jerking and sputtering and goes completely into neutral.on the highway.take it to my mechanic...transmission shot.per my mechanic, this is very very common with this year and model transmission and he said i am very lucky there wasn't more traffic and i was able to pull off to the side of the road.my truck is in the shop and has been there for almost a week, having a new solenoid pack and transmission rebuilt.
2002 ford explorer xlt 65,000.transmission has gone bad.third gear band is broken.always driven in light city and highway miles.never towed a trailer.ford dealer says that truck is out of warranty.
4 failures of the transmission. Common problems have been miss shifts from 2-3 and 3-4, delayed shifts from 2-3 and 3-4, and severely hard shifts in all gears. Transmission has been rebuilt twice and replaced once. Ford has bought the vehicle back after arbitration under the lemon law.the vehicle also has severe problems with the rear differential and right half shaft. I have had 6 total failures of the rear end. Warning signs have been a whine from the right rear the grows louder over time and then a vibration in the right rear.ford knows of these problems as they have issued maintenance instructions to the servicing dealers of the order of repair attempts to be made. A recall may in order. *nlm
Transmission is slipping and the o/d light is blinking.
When attempting to shift from drive to park, the gear shift lever broke from the steering column, making it impossible to change gears. The engine remained running with it in drive. I turned the ignition off & it could not be restarted (ie, ignition/interlock system). The steering wheel wouldn't turn either. The entire steering column (not just small broken piece) had to be replaced (cost=$1372, $897 for parts). As of 7/2/08,61 exactly the same incidents have been reported via complaints filed with nhtsa website. Some vehicles complained about have experienced this part failure twice. These complaints have been filed under the components - steering: column, power train: automatic transmission, power train: automatic transmission: gear position indication (prndl), power train: automatic transmission: lever and linkage: column shift, steering: gear box (other than rack and pinion), steering: gear box: shaft sector, steering: wheel and handle bar, other or unknownthis is an obvious design and/or mfg/material defect & it correlates (in manyother complaints) with another defect - very difficult shifting of gear lever to or from ?park? & ?reverse?. 61 reported incidents of the parts failure are significant, but there are obviously far more than have been reported via nhtsa complaints.the defective gear shift part poses serious safety concerns. If the gear shift lever breaks while the vehicle is on a street or expressway (but stopped momentarily by necessity), the driver would be unable to change gears or push and/or steer it to safety, thereby creating a dangerous traffic situation with a high potential for bodily injury. Nhtsa has more than adequate data to initiate a defect investigation & should immediately require ford to provide a full disclosure of the number of steering columns that it has sold as a result of this defect.i have the old steering column (and the broken piece) as well as several pictures of them.
Was driving my 2002 ford explorer with only 55k miles, overdrive light suddenly started flashing and now the transmission will not shift from second gear into third gear.the rpm`s rev very high and then it clunks into third gear.i understand there have been a lot of problems with this transmission.something needs to be done about this immediately.
Gears began to slip at 59,000 miles on three year old vehicle. One day od light went off and transmission was completely burned up. We had given vehicle regular service. There was no warning up until the day the tranny went out.we took the vehicle to an outside source who concluded that the seal looked like it had never been broken on the transmission plug. This leads us to believe that ford never even checked our fluid when we did take it in for service. This constitutes fraud in my opinion, although we have no proof.
Faulty transmission.
2002 ford explorer transmission,4.0 v6.od light flashes, check engine light,. Transmission hesitates then clunks into gear.i took car to garage, had the solenoids replaced, fluid and filter.still have same problem.
I bought a 2002 explorer 4x4 v6 automatic.after driving it for a while i have had nothing but drive train problems, to include wheel bearings going out right after they have been fixed at local ford dealer.the wheels almost fell off.now, the transmission is gone out and i find out that it is a normal thing to have that happen.safety, think about my 2 eight year old daughter in a busy traffic on a bridge over the mississippi river and the truck just stopped.right in rush hour!sounds like another thing where someone should step up and replace and think of the safety of the drivers and passengers.
The explorer has done about 21,000 miles in 2 and 1/2 years.about 2 months ago, it started having big clunks in the transmission when cold and even a grinding sound.seemed to be when vehicle was being turned in either direction at low speed.the dealer replicated the problem and ordered and installed a "new clutch" in the transfer case -there was some kind of "fluid leakage."problem is now worse, was replicated with the mechanic in the car and the dealer has it back in for another attempt at fixing it.my wife won't drive it anymore.a few months ago it used to have a loud squeak when the vehicle went over speed bumps slowly and this was eventually found and "fixed."i wonder if the clunk in the transfer case is not that at all, but a loose/worn front suspension part giving way or losing tension when the vehicle is turned in either direction.perhaps associated with the strut on the right side but not sure.dealer has tried to be responsive and is not the problem. Any one else have a similar problem? *la
2002 ford explorer with 73k started with o/d light blinking and the check transmission message.took to dealer and had to have transmission replaced.truck has been driven by my wife to cart my daughter around, never abused, never towed anything.
I was driving home from work yesterday afternoon, and my o/d off light began flashing. I pressed the o/d off button to see if that was the problem, and it did not do anything. I noticed that the car began having trouble when trying to shift gears while accelerating. Once the car does shift into the correct gear there is a strong jerk. Once i got home, i turned the car off and back on to see if the light was still flashing. It was not at first, but after driving a mile or so, it begins flashing again. I took it back to the dealership since i purchased this car less than a month ago. They stated that the solenoid transmission pack needs to be replaced, and that the part alone will cost $860. My family is living on one income right now, so we do not have the money for costly car repairs, especially when this seems to be a common problem and should be recalled by ford to fix.
The contact owns a 2002 ford explorer.while driving 35 mph, the vehicle stopped in traffic; however, the engine was still running.there were no warning indicators present.the vehicle was towed to the dealer and they stated that the oil pump failed.the transmission was rebuilt twice.the failure mileage was 48,000 and current mileage was 72,000.updated 11/20/07
My 2002 ford explorer has 53,151 miles on it and the transmission failed.i was not involved in any automobile accidents nor did i abuse this vehicle in any way.the first indicator of a problem was the o/d offlight began to blink intermittently.then the service engine soon light came on. After that the transmission was slipping and taking an excessive amount of time to shift gears.i have maintained this suv with regular oil changes as well as other routine maintenance.this is my only vehicle and i need it to commute to work so i had to have it repaired. I called the ford consumer hotline and explained the problem.they refused to give me any assistance: no courtesy repair nor any discount on another transmission.i purchased a remanufactured transmission and had it installed.it was an extremely costly repair.
On 3 separate occasions transmission slipped and jumped out of gear.dealership changed several parts in the transmission. The consumer was not sure what parts were replaced.
I own a 2002 ford explorer with 59,000 miles on it. My suv has never been used for towing or unusual fast driving. The automatic transmission now randomly allows for unusually high rpms before changing gears. This resulted several times in rear wheel slipping and loss of control of the vehicle. When making a u-turn, the rear end of the car spun out into an unintended adjacent lane and nearly caused an accident. Also, a simple left turn onto a two lane road resulted in the rear end of the car going off of the road. The transmission is now making noises and changing gears slowly. From researching online, it is apparent that this issue has been reported thousands of times with the 2002 ford explorer. Estimated costs to repair design flaw range from $2700 to $4000.
I have a 2002 explorer purchased brand new in 2001.have advised dealer once that vehicle makes hard shifts and that it has a vibration when stopped, they advised this was normal.vehicle is now in shop due to transmission slipping.whines between 2nd and 3rd gear at about 25 mph, then slams into gear.overdrive off light kept flashing.dealer shop says it will probably need "major surgery".vehicle has 44,000 miles, just went out of warranty.
Today the transmission began to hang in 1st gear, then slammed into the next gear.it jerks and slips consistently.the overdrive off light is flashing, and the service engine light is on.the car says "check transmission" on the instrument cluster.i called 4 ford dealers and was told there was nothing they could do.the car is a 2002 explorer eddie bauer 4x4 with the 6 cylinder.i knew it was out of warranty as it has 68,000 miles on it.however, this is low mileage to have to replace the transmission.it is a known problem for these cars, and ford doesn't care.i am stuck with the car that cannot be safely driven now.owners of these cars need help to get ford to issue a recall.
I have a 2002 ford explorer limited that had an automatic transmission failure at 51,000 miles. The transmission is sealed and does not have a dipstick to check fluid levels, therefore making it non-serviceable by the owner. This transmission appears to have an inherent design flaw resulting in premature failure.the check transmission light appeared on the dash and the transmission started slipping when attempting to change gears while driving. This created a hazardous condition because the transmission would slip out of gear while driving causing the engine to rev extremely high.the transmission had to be replaced by a local ford dealer at a cost of over $3,500.
Transmission failure 96,000 miles. No apparent warning.
Automatic transmission failure sudden.
When the consumer attempted to place the gear in park, it became stuck in reverse.as a result the vehicle drifted backwards. No impact reported. Please provide additional information.
The overdrive light is flashing and truck will not go into overdrive. I paid $1500 6 months ago to fix the problem and it is doing the same thing. I took it in again and the repair shop said it was electrical. I paid another $400 to fix it and 4 days later it is doing the same thing.
Ford explorer o/d flashing and check transmission coming on it was at the ford dealer for 3 weeks they said it was my pcm and now they are saying it a wiring problem but my car is doing the same thing it was before i took it to them.
2002 explorer xlt 2wd (47,000 miles) automatic transmission would not shift to 3rd gearwhile driving 35 mph in rush hour traffic. The engine revved soi rolledto a stop luckily on a grass shoulder with no one hitting my vehicle.ford rebuilt the trans for $2500.the district ford rep would not pay for the repair eventhough i knew of the problem occurring in cincinnati and ford paid.research shows this is a common problem with this model of transmission.the fix is a $20seal but they will only rebuild or replace the transmission.
Transmission shifts hard and the o/d light is starting to blink and by reading up on this several complaints are being made and ford should address this.
Transmission failure shifting to overdirve. Dealer recommended replacement. Vehicle is only 37 months old. Mileage is 50,000.
When i go to or from park the car jerks and has almost cause me to get into several crashes. This happens at least a couple times a week.
Transmission failure.
2002 ford explorer, 5r55w transmission.84k on vehicle, transmission no-shift/late shift between 1st and 2nd.od light on intermittently, occasionally no power, transmission slips between 1-2 and 2-3.
I have 2 issues with my 2002 ford explorer..the first issue is with the transmission. I bought this last year and took it back to where i bought it 2 days later and they had the transmission shop they deal with look at it and was told there's nothing wrong. When i go to put it in drive or reverse the vehicle wont move. Once i start driving the transmission keeps slipping and when stopped at red light or stop sign i have to be very cautious because it wont go and wants to drift backwards and wants to stall and i don't want to cause an accident by drifting into someone. I have to deal with this everyday and it's getting old now.the second issue is the rear hatch/door.. Today i took notice that there is a crack right under the window where the rear ford emblem is located.
2002 ford explorer with 81,000 and tranny is already on the way out.
Driving down the hwy the o/d light began to flash on and off. Transmission then begins to randomly change gears.nothing has been done yet to fix.
1. Was driving in town explorer shifted into 2nd hard and then 3rd gear slowed the car down then shifted like a hard jerk 2.was occurring seems when car get warmed up the transmission shifts hard and the od light blinks and now even cold theod light blinks all the time now took to transmission shop told me i need a new transmission just bought it 4 months ago3 called ford dealership they told me to that there was no recall this is how i will correct the problem with my complaint so we can all get fix by ford.
I am the owner of a 2002 ford explorer with approximately 91000 miles.i was driving on highway when o/d light began to blink.researched problem on internet and seems to be a big problem with the transmission in 2002 ford explorers and i am one of many dealing with this.typical solution is to have the transmission rebuilt which will cost alot of money.ford refuses to acknowledge this problem as there own (clearly poor workmanship in building vehicle) and refuses to offer help.presently, there is no recall for these transmission problems .how many people have to shell out there hard earned money before this problem is addressed.please help.
At 105k miles the car just died. New transmission needed. They installed/reinstalled the new transmission three times before it worked properly.
My wife and i own a 2002 ford explorer xlt.the vehicle o/d lights started blinking and the check engine light as well.the suv then just quit.took the vehicle to a mechanic and it has been diagnosed with complete transmission failure.after reading many other web sites this appears to be a very common problem with this particular vehicle and model year.ford is aware of the problem, even going so far as issuing a technical service bulletin about it.if it has become standard practice for these transmissions to fail then ford needs to be held accountable for the cost of the repairs.
The 2002 explorer with the 5-speed automatic transmission definitely has manufacturing flaws and should either be replaced or repaired.
Transmission problems. This is the second time this has happened and the transmission was rebuilt in 2005. We've only averaged about 10,000 miles per year since the rebuild.
My 2002 ford explorer appears to have rear-end problems. Have owned the vehicle for a couple of years and it started out with a whining noise in the rear-end and has progressed to a hard shift and on occasion a clunking when the vehicle shifts around third gear.
I have a 2002 ford explorer with an automatic transmission that is going bad. On my way back from a vacation traveling south on interstate 5, i notice that i'd burn a half a tank on gas from la to san diego (75miles). I didn't know there was a problem until my overdrive light on the dash started blinking & the service engine soon light soon followed. The rpm and speed does not match up and there is always a jerk when the car shifts gears. This all happened with absolutely no warning. I feel the car is dangerous to drive and am not sure what i am going to do....except i know i cannot drive it anymore. I have a wife and two young children that are in this truck all the time. Now it's going to cost me over $3,000 to repair, which is almost what the car is worth at this point. The sad part about all this is ford knows that this problem exsist and is willing to let its customers take the risk of injury if the transmission gives out on a busy interstate. Lord knows what'll happen if someone dies in that accident.
We have a 2002 ford explorer. We purchased this used in august 2004.on june 2005 we started having trouble with the transmission and took it in to the dealership on june 8, 2005 they had it for 8 days and repaired it under warranty.we took it back on june 24, 2005 for the same problem. They had it for 5 days but said they could not duplicate the problem.on jan 20, 2006 we had to take it back in to the dealership for transmission problems again.they had it for 7 days this time and repaired the problem under warranty.then on feb 10, 2006 we had to take it back to the dealership for transmission problems again.this time they had it for 19 days and again repaired it under warranty.now we are having transmission problems again and we took it to the dealership for repair but they say it is out of warranty and that there is nothing they can do for us. They say that it has been 1-1/2 years and 40,000 miles since it was last worked on and it is out of warranty.after talking to everyone at the dealership from the service mgr, the general manager and finally the owners daughter, all they are willing to do for us is to replace the transmission and give us the employee discount price which is $ 2641.50.i feel that this is an own going problem and that the transmission is a lemon and they should have to replace the transmission at no charge to us. Also after doing some research on the internet, i am finding that this seems to be a problem with a lot of 2002 ford explorers
Same as all the others. O/d light started flashing, started shifting hard, then lost all gears except first. Transmission needs replaced! called ford they don't care.
This is the second time my o/d off light has started flashing and now the transmission has started shifting extremely hard. I have now been told that i need to have my transmission rebuilt. That is a $2800 job. This is after a year and half ago i had the same problem with this vehicle and had to have the transmission replaced. Which was a $2400 job. I don't see exactly how i could have gone through two transmissions in less than two years with the exact same problem.
2002 4 door explorer 4x4 eddie bauertransmission replaced at 40,000 miles now the rear end has a humming noise at 50,000 miles.
I have a 2002 ford explorer and all of a sudden the o/d light started flashing i have read other peoples experiences and this has led me to file a complaint about this and now that i realize that im not the only one well i hope you can help i was expecting for this vehicle to last longer than my 1994 dodge ram. And another thing the side of the windows started pealing off my back door is cracked because it would not close right and none of my three of my windows have stopped working at one time. This car is full of malfunctions and i thing that there should be something done about it i bought it brand new and paid 25,000 for this piece of junk.
Transmission on my 2002 ford explorer is failing after only 40,000 miles.even though i have maintained the vehicle and not abused it, i will have to replace the transmission.
There has not been a total failure yet, but from what i have read from others it is not too far off. I have a 2002 ford explorer and the transmission is starting to fail. From what the repair shop tells me there is a defective pressure control valve. From what the forum tells me that is the beginning of the end. Ford must know about this problem by now, but as i far as i can tell they have no intention of fixing this potentially serious issue. I use this vehicle to transport my family and do not want to have a total failure while driving, or leaving my wife and kids stranded. The over drive off light begins to flash and the fourth and fifth gears will no longer engage.
Transmission - gear band.
Bought the 2002 xlt 4x4 explorer in july of 04 with 43,000 miles on the car.at 60,00 miles had the transmission serviced.at 63,000 miles o/d light flashed.took car into dealer the next day and car needs a new transmission.thank goodness we bought the extended warrenty so the work should be covered but after reading all the repeat problems i am concerned that this might become a constant problem.also experienced the same rough shift into reverse and the transmission slipage between gears.
I have ford explorer 2002 o/d light is blinking and having problem with transmission.
I was stopped at a stop light during a snow storm and proceeded forward when the light turned green. As i accelerated and the vehicle shifted gears the o/d light started blinking and the transmission acted like it was in the neutral position. Now the check engine light is on.
I am 100% certain you have received this complaint before. My 2002 ford explorer has locked up and failed to go into the reverse gear.the number of owners who have had endless transmission problems keeps growing.
The contact owns a 2002 ford explorer.the dealer informed the contact that the coil spring on the rear passenger side suspension failed.the dealer did not state the cause of the failure.as of august 1, 2007, the vehicle has not been repaired.the contact stated that the coil spring on the rear driver side suspension failed june 2005.he also stated that the transmission failed at 79,835 miles.the current and failure mileages were 79,835.updated 02-04-08.the consumer discovered he didn't have 3rd gear. Updated
Dt: the consumer stated that the 2002 ford explorer xlt was having problems with the transmission. The consumersaid that the vehicle would not accelerate,and thenwould accelerate quickly up to o 80 mph. The truck would decelerate and accelerate randomly. The transmission knocked when going into gear.the owner had requested that the transmission be checked prior to the warranty expiringon two different occasions. At this point, the vehicle only had 25,000 miles on it. Theconsumer was out of town and had a complete transmission failure which resulted inthe installment of a newtransmissionwhen reaching home.currently,the new transmission was having problems going into gear. There was a knocking sound in the transmission when the gears were changing. The consumer wasconstantly dealing with the dealership general manager, who in return, was dealing with the ford regional representative. This has been on going for the past two weeks. The dealership tested the old transmission with diagnostics and found nothing. The consumerfordealing with the dealership and ford simultaneouslyconcerningreimbursement forrepairexpenses.
I was driving under normal conditions when my 2002 ford explorers transmission began to bang and clunk into gear...apparently this is a popular problem among the explorers and really should be recalled. A new transmission and $3,000 later....
2002 explorer started out with alot of electrical problems and now depending on how much you push in the gas pedal the transmission starts slipping. Just like alot of other complaints. Had some similar trouble with it about 2 years ago dealer said had to wait till it got worse to find exact problem.
I have a 2002 explorer with around 67,xxx miles. The problem first started out with a loud "pop" sound when engaging in reverse. Then while driving my overdrive off light started flashing like crazy and not wanting to shift. Have gotten several estimates on fixing this problem and we are looking at about $1,500-2,000 to get this all taken care of. After reading that this is a repeat complaint from several other owners of this 2002 explorer, i personally feel that this is the fault of the manufacturer and that they should fix this problem!
My wife called me to tell the o/d light was flashing and the transmission was slipping. I think it was between 3rd and 4th gear. We took it to our mechanic and it was diagnosed that the transmission needed replaced. After looking at your web site, and other sites, this is a very common and dangerous problem. I also have an issue with the right front wheel that has a serious rubbing noise with a serious vibration and it was diagnosed as a bad wheel bearing. This is another issue with the explorer that is posted numerous times on your site. Both of the issues should be honored by ford due to the expense and possible chance of injury.
I own a 2002 ford explorer the transmission started slipping when it was shifting in to 3rd gear so a took it to the ford dealershiptwo days later they call me and tell me that i need a new transmission it would be around 3,300.00 .well i go on line to researchand try to find a transmission come to find out there's hundredof people who own the 2002 ford explorer with the same thing happen to it i know things do wear out but it's a little funnyfor it do be the same year and modelsandthe same mileages i got it use and it had 90,000 miles on it but the transmission had been rebuilt already.
Od light flickering.diagnosed as transmission torque converter problem.many have reported this problem with explorer xlts and ford has done nothing but make $1000 each time.causes transmission to slip.
I own a 2002 ford explorer 4x4 and while driving the vehicle the o/d light begin to flash and at a stop light the vehicle would not engaged to drive. Finally after turning of the vehicle and re starting it and proceeded to go. Took it into the dealership where they informed me that they would have to drop the pan and if there was metal in it i would need a whole new transmission. They called me a few hours later to inform me that the technician saw lots of metal and the cost of a new transmission would be 3400.00 dollars. I said are you sure that the problem has been diagnosed properly with a transmission with 50,000 miles and he said the tests don't lie. Well, i said i would be up to the dealership to see this metal and 2 minutes later he called saying that the tech. Didn't actually pull the pan down. I pickedup my explorer and they were so very nice to give me the technical service bulletin on it too; think that was a mistake. Took it to cottmans transmission right down from the dealership and they hooked it up to a computer and codes p0733 and p0745 were flashing: problem a broken intermediate band and o/d band. They said that it could have more damage but would see when transmission was down. They weren't surprised by the dealerships claim; it is all about money to them. After 2 days they informed me that the 2 bands would have to be replaced, a torque converter, transmission rebuild kit and a little thing called a planet gear was causing the whole problem it seems. The bearing in the gear was destroyed. They ordered the planet gear from the kentucky plant and low and behold that bearing in the gear was destroyed as well. I believe that the transmission problems that people are experiencing is coming from the defect. The cost of this little repair was 1500.00 dollars more than half of what they said and they have the same tsb report on the problem. Crown ford is the dealer.
I have a 2002 ford explorer xlt. Have had transmission problems since about 58000 miles and has been in the shop 5 times for the same problem of hard shifting to transmission having problems finding the correct gears to finaly, 3rd gear band finaly broke at 68000 miles. Just got fixed but still having issues. Now i have a shutter and third gear still slips slightly. This is just frustrating!!
I have an 02 ford explorer eb edition.not too long ago, my od light began flashing and my transmission was hesitating.i was 1.5 hrs from home at 9pm (sunday).called my husband, he made a couple of suggestions and i was able to make it home.same problem occurred twice the next day (monday).contacted my ford dealership and dropped the truck off for a solution to my problem.was told it was a solenoid body going bad.thought my truck would be repaired in a day, but they had my truck for the entire week.i rec.'d a call on friday of that week and was told that they had dropped the pan on my transmission and found a "gear" laying in the pan.i was told i would need my transmission replaced.the following monday, i took the truck back (as is) and took it to a transmission shop for a second opinion.a broken wiring harness in my steering column was diagnosed as the problem and it was repaired for $230.88.i rec.'d my truck back on a thursday.it drove fine that day.i drove it out of town that friday and returned home saturday.two weeks after this problem began, i left my home on a mid-sunday morning and the problem started again with the flashing od light and a hesitant transmission.i was able to run my few errands and get back home.i, just like everyone else who has encountered this problem, thinks ford should take responsibility.this is the first ford i've ever owned and i, personally, don't want to get rid of my truck.i rec.'d an exceptional deal on it and i truly believe it still has a lot of good left in it.i have no blame to place on my local ford dealership or the transmission shop.the responsibility lies with ford itself.a recall needs to be issued so that their dealerships can make the proper repairs to this vehicle.i have a 2yr daughter and i spend about 75% of my time in that vehicle with her.i need peace of mind that my vehicle is going to be there for me as i take care of it with proper service and maintenance.thank you.
Consumer experienced a problem with the transmission on another ford vehicle.traded it in for a new vehicle. The newly purchased vehicle displayed the same symptoms as the previouslyowned vehicle. T hegearsslipped when pressing the gas, then itengaged.the vehiclewent from 50mph to 30 mph.
April 04 purchased 2002 ford explorer; just over 60,000 miles. No longer under warranty;sold as is.day after purchase, noticed knocking sound. Returned to dealer. Stated sound coming from the rear ac.repaired, did not hear after repair.approximately one week after purchase, noticed delay in gears engaging when going from park to drive , park to reverse also gear shift seemed to be loose. Returned to dealer; told it was normal for this model.advised to keep in overdrive.late july 2004, noticed delay seem to be getting longer and jerking suddenly when finally engaged.while driving ,od light flashed on and off erratically. Problem with od lightintermittent.spouse took the car to the dealer; told that it wasn't under warranty, but we could make a service appointment.spouse took the vehicle to a shop had done businessin the past.thought that it could need transmission fluid.checked fluid levels not deficient.problems continued; had them look at it a couple of months later.could not determine problem, advised to take to a transmission specialist if continued.problem persisted.seemed to get worse as the weather turned colder.late december 04, delays in engaging gears worsened; now making a loud clunking noise and lunges when engages, od light flashed erratically on a frequent basis and engine service light on and gear shift seemed to be coming out.january 2005, spouse took the vehicle to a transmission shop for diagnostic.transmission shot.rebuilt at a cost of $2900.found out that the vehicle had been repaired twice before, while under warranty for the same problems described.its obvious from the number of complaints that this is a known design defect.when a company sells defective products they should be held liable, especially when they do so knowingly.i stopped making payments on this junk and will notify the lender so that they and ford can fight it out.any owner who wishes may contact me at 703-998-5510.
5 speed auto transmission on 2002 ford explorer xlt failed at 43000 miles.transmission was flushed at 40000 and problems began after flush.no financial help from dealer. Service rep told me piston striking transmission case was common problem on this transmission and warned me not to replace it with a used 2002 ford 5 speed auto tranny.
While driving down the road the air conditioner quit working. I heard the coolant and compressor still working, but no fan blower on levels 1,2 and 3 level 4 still worked luckily. I also have a howling sound coming from the rear end under light acceleration and hard shifting when accelerating and letting off of the gas during a shift. The air conditioner was caused by a faulty resistor, the rest has yet to be determined. I notice a number of complaints on this site for the same symptoms, a recall should be issued.
Hard shifting of transmission. Especially going into 3rd gear. Sounds & feels like the transmission is going to break down at any time.in turn, leaving me & my children stranded on the side of the road.
While driving home from work the odlight began to blink and then the transmission began to slip, and would not move! i hadto cut the car on and off many times before it actually began to move again.i took the car to the dealership and he said that i needed a new transmission. This is an inconvenience because i am six months pregnant, and that can be scary driving and your car will not shift into gear .
"o/d off" light began flashing rapidly. Apparently tripped by a failed solenoid b valve body.the valve body of solenoid b (the one controlling 1st and od, which together constitute 3rd gear) is a known faulty part. This can also be associated with a failed epc valve, which is usually replaced at the same time as the solenoid.according to auto professionals, this is a common issue with ford light truck automatic transmissions.the average cost of resolution is approximately $1200.
1. Transmission problems when i stopped fast2. Transmission goes into neutral and takes about 10 seconds to pop back into gear.3. Took to dealership where i was told they could replace a $1,000 part.
The contact owns a 2002 ford explorer. The contact stated that the overdrive button continued to blink and flash. The gear shift button does not turn the light out as it's designed to. The vehicle was repaired by a local mechanic but the failure continued to occur. The failure mileage was approximately 98,000.the current mileage was approximately 117,000.
I like many others was just informed that my 2002 explorer needs a new transmission. It only has 52,000 miles on it. I am on a fixed income, and bought this car believing that it would last me a long time if i took care of it which i have. I cannot afford this expense and very unhappy to find that ford knows of this defect, and does nothing about it. I am truly beginning to believe that ford stands for found on road dead. This clearly indicates a "lemon" product to me, and i feel that the consumers are the one paying for the ceo's rich life at our expense. When is our government going to look out for the people who finance this country?
2002 ford explorer transmission - overdrive symbol flashing - no indication that the transmission was failing.the vehicle would not go pass 3rd gear.
The gearshift lever broke off while shifting into park. No excessive pressure was exerted at this time or any other to my knowledge. Fortunately this occurred in my driveway but i fear this failure could have happened during a gear change on the road (from reverse to drive, or vice versa in a traffic situation). My repair shop said the parts to repair this were back ordered, apparently due to frequent failures.
Long list of repairs made this summer including computer, airbag sensors, a/c whole system, main window controlsand now my transmission.
Car has been having transmission problems, got it checked by a mechanic running diagnostics on the computer, the od light came on and was flashing. At the time of the service it was working correctly but light would not turn off. It finally would not go into gear stranding my wife and infant son. I had the transmission replaced with a jasper transmission.
We have 02 ford explorer xlt with a faulty transmission that has failed. I reviewed car complaints.com regarding the 02 ford explorer transmission failures and the complaints are enormous but yet there has been no safety recall regarding this faulty transmission which ford has discontinued use after 2 years. This transmission obviously has problems as failure is being seen with 80,000 miles or less which is ridiculous and this should be recalled before someone actually injures or kills themselves driving this vehicle.
2002 ford explorer xlt transmission failure at 45,000 miles. Had to have a new one installed for $3,000.00.
Overdrive light on dash of 2002 ford explorer flashingrough shifting into reverse and from 1st to 2nd and 2nd to 3rd.
2002 ford explorer, o/d light on, transmission slipping, engine light on. Car has 67,000, only driven to work. One owner, brought new ford from dealer.
Vehicle o/d light began to flash.stopped vehicle and tried to get it to go off - won't go off.started home and vehicle shifted "very hard" into 3 or 4th gear.took to dealership the next available day - trans mission needs pressure solenoid, valve body and other parts - $2000 worth of repairs.vehicle is 4 years old and has 75,000.now taking to another dealer to get resolved.called ford - will do nothing about it.advised them of the multiple ntsb complaints, said we know nothing about recurring problems with vehicle.
2002 ford explorer exhibiting transmission and rear end problemsford should recall all 2002 ford explorers for this problem.it appears to be very wide spread.cost estimated to be $6000 for repair.
I purchased my 2002 ford explorer in august 2002.i have been having transmission slippage gear problems since 2003.while driving my 2002 ford explorer my transmission will slip without prior warning and just immediately stop accelerating and often completely shuts down.i have had this happen to me since 2003 and have brought it back into the dealer more than three times.two times they said nothing was found.in march 2004 they finally acknowledged that something was wrong, did a quick flush to the transmission replaced the torque and sent me back out with the problem still occurring.on 10/16/09 now the o/d off light began to blink and once again i brought it back in and now they say i need a new transmission.my vehicle only has 45,000 miles and they are trying to say that this problem is not a safety or manufactures defect!!are you kidding me?i have never driven off road, and with such low mileage, how could this not be a defect.i have luckily avoided several accidents when my vehicle suddenly slips gears, stops accelerating and i have to immediately throw on my hazards, and try to pull off the road immediately!!i researched online and found that nearly 800 others are having the same sort of transmission related problems and have posted them on auto beef.i really need someone to help me and look out for the honest, americans who have brought an amercian car and are being lied to and treated with no customer service or respect.this is exactly why americans are buying foreign made cars!!please help us and recall the transmission, and have the correct people held accountable...the maker, not the buyer.
My transmission on my 2002 ford explorer xlt wont shift into 3rd gear.
Transmission is failing in my 2002 ford explorer 4x4.a local transmission shop confirmed that my fear that the gears were not shifting properly was due to the transmission failing.it will cost $2400 to $2800 to repair.because the transmission is sealed it will cost extra.only through the first half of the year of 2002 were the explorers made with this transmission and mine was manufactured in may 2001.
It started very early after buying the 2002 ford explorer...electrical prob..couldn't get veh started...100 miles away from home dealership....towed to closest forddealership...fixed; or so we thought. Same thing happened a week later. Homedealership advised us that the other dealership installed the wrong part and it could have caused life-threatening problems....we contacted the other dealership and advised them what our home dealership said...of course the dealership denied this...anyway...home dealership installed new part...veh ok....then wheel bearings had to be replaced in front1st left side-then right. (this was after the rear end was replaced) boy, was that a major fight with the home dealership!now! the transmission is gone!!!!! isn't there something we can do?ford has been using defective parts!!!!and now asking for government money???!!!!ford should be paying for this!
The contact owns a 2002 ford explorer. The contact stated that while driving 15 mph the vehicle stalled and wouldnot shift into third gear.the contact noticed a recall for the power train transmission. Due to the vin the vehicle was not a part of the recall. The contact stated that the manufacturer should extend the recall to more vehicle identification numbers since this was a known safety issue. The failure mileage was 190,000.
The transmission started to slipping.the dealer recommended that new/rebuilt transmission is needed.the vehicle was out of warranty. Phscc
2002 explorer eddie bauer awd, vehicle mileage just uner 100k.vehicle (w.o warning) would not shift thru 3rd gear.symptons are when vehicle gets to 3rd, engine revs as if in neutral, check trans light comes on, od indicater flashes.backing off on throttle allows hard shift into 4th and vehicle proceeds ok.ford dealer says 3rd gear band is gone.when i asked the dealership if this is a known problem they claim no.after research online i found many other owners with the identical problem.also found old ford tsb outlining the identical symptons.is there any recall on this issue, do i have any recourse with ford since it seems to be a fairly common explorer problem
2002 ford explorer od light blinking transmission slips.
Transmission failure on a 2002 ford explorer 4 door. Transmission failed at 78,000 miles and was rebuilt by condit ford in newton nj around july 2006. Transmission failure again at 128,000 miles on april 9, 2010 and was rebuilt by foxworth's auto service in greensboro, nc.
2002 ford explorer -overdrive light flashing, transmission has difficulty shifting.winds up to excessive rpm's before shifting.vehicle has only 57,000 miles.
Complete failure of transmission without any warning at low mileage.
2002 ford explorer wheel bearing failure with under 80,000 miles on the vehicle. I have replaced the front wheel bearing and now both rear wheel bearings due to failure. The first was a rear hub assembly in 06 then a front in 07 and now the driver side rear in 08. I was told by a ford dealer this is a common problem with a tsb addressing it. The dealer told me if not caught soon enough the tires could actually come off the vehicle while traveling. While this has not happened in my case there is the potential for an accident. Also this vehicle has a known defect in the transmission which ford has done nothing about. I have had to replace my transmission at under 70,000 miles and many others have had the same problems i have had with my vehicle as found by searching the web for these problems.
Vehicle stalls after driving 20 miles or above on freeway. When on exit ramp,engine light turns on and the engine shuts off. I have to put it in park and start engine again.the vehicle also accelerates when stopped at light, while foot is on brake. The engine stalls to change into faster speed.
I have a 2002 ford explorer.for the past 2 months the overdrive light has come on periodically and blinks until the vehicle is turned off.i took it to lindsay ford in wheaton, md and they charged me $180 for a diagnostic test to determine the problem.they called to tell me i needed a new transmission.my vehicle is 4 years old and only has 63,000 miles on it.i think it's ridiculous that i have to spend almost $3,000 for a new transmission with this low mileage on my car.this sounds like a defective transmission to me.
Transmission failure on 2002 ford explorer in 2007 at 88,000 miles and 2010 at 140,000 miles.first time od light came on, i drove it home 3 miles and then was not driveable.second time no warning or light and it slipped out of gear as i was crossing the boulevard.original transmission and replacement transmission are not quality and failed. First time i was on the freeway and able to coast home and the second time crossing a boulevard when it slipped out of gear.it's as if ford put on disposable parts for consumers to replacement every several years conveniently after warranty expires.i spent over $5,600 the first time and over $3,400 the second time.
Transmission shifts hard both in/out of park as well as between gears.cylanoid replaced twice within 2 years.loud whine in rear assembly/axle fluid leak. Nhtsa relects numerous complaints/service bulletins on this issue.
When transmission shifting, jerky, vibrating feel.vehicle is in for it's 8th visit.total down time has been in excess of 6 weeks.numerous attempt to repair as follows:download of program- 3 times, flush out transmission, replace filters, adjust tramsmission, replace spring in transmission, replace torch converter, tear down transfer case, replace gears.i am in process of negotiating with ford to have them buy back vehicle.
2002 ford explorer.pulling out onto major highway and vehicle would not get out of 2nd gear.vehicle has been maintained and serviced up to factory suggested standards.taken to ford dealership and they did nothing except suggest a rebuilt ford transmission.
I purchased a new 2002 ford explorer in october 2002. In the past two years, i have replaced all of the four ball bearing joints, and alternator and now a transmission with total costs to exceed $7000. I am writing now because i felt that the other expenses were wear and tear, as i have have 98,000 miles. But now it is going to cost $3600 to replace my transmssion. Last thursday 3/15 my vehicle would not shift into gear, as my rpm reached 3000. Then it would shift into gear as i made my way home from my job 100 miles away. My o/d light flashed and thenmy service engine light came on.
Repeated rear axle and seal failure, transmission issues.
2002 ford explorer o/d light goes off and then the check engine light is activated. The transmission shortly thereafter, starts slipping. The o/d light, is blinking out of control. Excessive complaints from other ford consumers who bought a ford explorer.
My explorer has the same problem as everyone else. 82,000 miles and the truck wont shift into what seem like 3rd geari really wish ford would help us out. This is why the are failing.i would love to continue to purchase american made but how can i knowing this is the service you get.
1) began with whirling noise coming from rear end, ended with a leaking rear end component. Both rear end pinion seals replaced,new synthetic oil added and re-packed with all new gaskets.(new seals were ordered directly from ford) i was told that these particular parts were not available in aftermarket.
I was driving my explorer yesterday and it was attempting to shift gears and instead sounded like an explosion or a tire getting busted. The o/d light came on and start flashing. It would reset itself everytime the car was restarted but immediately came back on. Later in the evening, the service engine soon light came on. I'm not one to wait and let something terrible happen to my vehicles so i took it to aamco after ford told us they were too busy to run diagnostics on it. Aamco explained that it was either the transmission or the solenoid pack. Upon opening the pan underneath, they explained that if there were metal chunks it would be the transmission; if not, the solenoid pack. Sure enough, there were big metal chunks. Now, after having the car only two months, i'm having to come up with money to replace the transmission in a car that appeared to be in stellar condition. Upon doing some research today, apparently this is a common and well known issue in the ford explorer. Ford needs to step up their quality of equipment used in their vehicles. It is scary to know i could have been in traffic or somewhere else and the car die and leave me stranded or hurt.
Prior to purchase 6/03 @ 40k miles, trans fluid 2 qts low, nothing else addressed.april '04 @ 50k miles replaced leaks in transmissions, charged $200 deductible.sept '04 replaced rear differential, jan '05 replaced rear diff clutch assembly, now need whole new transmission at 68000 miles.
When shifting from reverse to park the shift lever broke off in my hand. To research this problem please look at www.carcomplaints.com and look under the 2002 explorer and under the sub heading interior accessories problems. Of the 180 complaints under this sub heading, 126 are for the broken shift lever problem and these were all reported since 2008. Please issue a recall for this safety problem.the problem is clearly due to faulty design and faulty parts.
The contact owns a 2002 ford explorer.the overdrive light flashed and remaind illuminated when the contact stopped the vehicle.the engine revved and the transmission jumped into gear.the failure occurred intermittently and while driving 25 mph.the vehicle has not yet been taken to the dealer.midas stated that the transmission was failing.the current and failure mileages were 93,330.
The contact owns a 2002 ford explorer. The contact stated that the shifter handle fractured while attempting to exit a parking lot. The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. The vehicle was not repaired.the failure and the current mileage was 187,000.updated 03/05/12*ljupdated 03/06/12
O/d light is blinking and transmission might be going out.
The contact owns a 2002 ford explorer.the contact stated that the transmission would slip between second and third gears.while shifting gears, the rpms would accelerate very high and the vehicle would jerk and perform as if it were in the neutral position.a diagnostic was performed and indicated that the solenoids were faulty.the current and failure mileages were less than 99,000.
O/d light flicker. On restart went away. Dealer indicated there was internal transmission damage. Transmission could not be rebuilt needed to be replaced. While in shop they discovered problems with the rear end as well. Car has 72,000 miles and needs transmission and new rear end. I was shocked.
Overdrive light turned on and now trouble shifting from 1st to 2nd gear.car did this 25,000 miles ago but adjusted itself.
Over the past month my 2002 ford explorer limited has begun to knock very hard when put into reverse and it also shifts badly once rolling forward, knocking and jerking.
The same thing i have been reading hundreds upon hundreds of times online from other explorer owners - o/d light flashing, humming noise, rpms revving up way too high when accelerating, skipping 2nd gear altogether.i can not afford to have this fixed, and strongly believe that,with the thousands of other explorer owners that have the exact same problem, this should be something that ford should have to pay for.this is theft.
- the contact stated that the check engine, and overdrive lights will turn on intermittently.this failure does not happen at any particular speed.the failure occurred at about 67,000 miles.the contact took the vehicle to the dealer and was told he would need a new or rebuilt transmission.updated 03/07/07
Like so many others, i am the unfortunate owner of a 2002 ford explorer.and like the thousands of others, i am having a transmission problem - flashing overdrive light - hard shifting between second and third gears - at times difficulty going into first gear.ford is fully aware of the problem and has done nothing to rectify it.i think that someone needs to hold ford accountable.the online complaints are overwhelming.they need to fix their problems just like everyone else!
My 2002 ford explorer ltd's transmission failed on or about 20 january without any prior warning. The vehicle had apprx. 65,000 miles. The vehicle has been with the veterans ford dealership in metairie, la for over 3 weeks. They have informed me the transmission will have to be replaced at a cost of apprx. $3000.i now understand this is a widespread problem with the 2002 ford explorer and urge a recall.
2002 ford explorer xlt, car will not shift out of 2nd gear. Over drive off light flashes and shifting stalls. No replacement has happened yet, but seems like everyone else who has had this happen to them needed a transmission rebuild. I don't have the money to shell out for a rebuild. Also 5 months after purchasing the car, i had to replace the rear ball baring hubs and bearings. The total cost was 1,000 dollars usd.we need ford to recall the transmission.
Transmission failure on 2002 ford explorer at 50,000 miles.transmission jumps out of gear randomly, almost causing collision.
I purchased my '02 explorer new.from the begining the same problem persists.with your foot on the brake, if you place the vehicle in park and remove your foot from the brake the vehicle will roll foward approx 1-2 ft.it concerns me.there have been many instances when purchasing fuel that i have nearly rolled into a pedestrian from a dead stop.i have asked the dealer about this problem only to be told it is nomal for this vehicle.i don't think any vehicle should make that pronounced a roll when removing your foot from the brake.
The contact owns a 2002 ford explorer xlt. The contact stated when driving at various speeds, the vehicle would fail to engage in third and fourth gears. The vehicle was taken to an authorized dealer where the contact was informed that the transmission would need to be replaced. The vehicle was repaired. The manufacturer advised that the vehicle was not under recall and would not provide any further assistance. The failure mileage was approximately 11,250 and the current mileage was approximately 11,300.
The o/d light on my dash of my 02 explorer started blinking . It takes a while and struggles to get to 30mph, when it finally reaches 30 it slams into gear and acts fairly normal. The next day, it wouldn't get above 20mph.we paid for a new tranny ($1732) and paid a certified mechanic to put it in ($225, which does not include the cost of the fluid). The problem was not fixed. We then bought a $75 electronic range sensor, mechanic put it on, and still the same problems. It is now still in the shop (3 weeks, now) and we have spent about $2100 and my car is still not fixed! we are a one income family and cannot afford the continued negligence of ford.
My truck worked fine for the first 18000 miles i have had it and now it has almost 45000 miles on it. When the truck tries to change gears from second to third the transmission makes a clunk noise and then the rest of the time it changes gears fine. The noise just happens between second to third gear.
Ford told me i need a new transmission in my 2002 ford explorer that only has 50,000 miles.the is unacceptable for such a costly purchase.they offer no assistance or excuse for this type of defect in their product.*nlm
The transmission in my 2002 ford explorer stopped working at aprox. 95000 miles ,just like the hundreds of other explorers in 2002 have and ford refuses to recall the vehicle.
2002 ford explorer, when the car is at 30-40 mph and shifting gears it lurchers forward.i spent $1000.00 for repair 2 months ago with ford dealer. I am back again now they say i need a full tranmission.
I bought a 2002 ford explorer new in 2002 and noticed six months later that there was occasional slipping between 3rd and 4th gear and the overdrive in the automatic transmission.i had mentioned it to the ford service guys but they said it was nothing to worry about.now with the warranty expired and 43,000 miles on the car the overdrive light comes on and the ford dealer pulls the transmission and finds a sensor plug (pressure control solenoid) had cracked then broken, bands need to be replaced, and some other damage recommended for repair.choices were $2800 for rebuilding (changing bad parts)or $3800 for refurbishing with 75k 3 year warranty.a transmission this young should not have to be replaced and from researching the web (just type in ford explorer transmission) lots of folks have had this problem with low miles. Ford seems to have a problem with this transmission that they do not want to admit.
The transmission malfunctioned. As a result, when applying the accelerator pedal the vehicle revved and rolled into a busy intersection.please provide additional information.
When at stop sign or switching from brake to gas pedal truck would roll either forward or backwards because oftransmission hesitation.transmission has been replaced beforethree other times.please describe details.
My wife was picking up her mother and she went to put the explorer into reverse and the shifter broke off in her hand. She could not get the car into gear so we had it towed home. I found the piece holding the shifter was broken off. Ford wanted $1,000 for the piece to fix it.
Transmission making noise when shifting into 3rd gear.od light blinks and check transmission message comes on.
The contact owns a 2002 ford explorer.while driving 30 mph, the transmission failed to accelerate and shift into second gear.the dealer stated that the transmission needed to be overhauled.as of june 29, 2007, the vehicle has not been repaired.the current and failure mileages were 54,000.
Bought 2002 explorer xlt 4x4 new. Has been in for transmission-related problems multiple time during warranty and extended warranty. A couple times, they could not duplicate the problem and did nothing. # other times, they found thing wrong and 'supposedly' fixed them. Went back into the dealer again today with o/d off light flashing. Warranty has now expired. I am waiting for a call back from them to tell me what's wrong 'this time'. I'm relatively certain i have kept all the dealer statements from all the times it has went in for service.
I have a 2002 ford explorer and my o/d light is flashing along with my check engine light coming on.this seems to be complaint #1 with this vehicle in searching the internet.i seem to have a transmission rebuild coming my way.it's always been tough to switch from drive to reverse.now my lights are flashing and it has a heck of a time switching from 1st to 2nd gear.i have 70,000 miles on the vehicle.i also have issue #2 from the internet complaints on this vehicle.my tailgate molded plastic beneath my rear window split in half and fell off.
My 2002 ford explorer transmission went and no recall as this has been an issue to many owners. There seems to be a very large amount of people that have had to replace there transmissions once, twice and possibly three times !!!! ford will do nothing for you at all and they are very aware of the problems with this vehicle.
My gear shift snapped off. I've noticed many similar complaints. This is not an inexpensive repair and it appears the parts are not available. I'm an older driver, handicapped and i'm the only person who has driven my vehicle. It is not the result of abuse.
While driving 30 mph, the consumer heard a loud knocking noise coming from the front of the vehicle. While shifting gears the vehicle vibrated uncontrollably.the consumerwas able to maintain control of the vehicle and pulled over.please provide further details.
Transmission started slipping while shift gears around 35-40 mph. Engine would rev high.dealer said i lost 3rd speed.dealer replaced transmission at cost of $2565.77 plus $1020 in labor.dealer also replaced rear axle seals ($265.48).explorer had 89,449 miles on it.friends and web say rear diff and transmissions are notoriously bad.when will ford recall these vehicles?will the consumer ever get their money back?
Regular driving of a ford explorer 2002 xlt, very early transmission failure the vehicle's transmission just gives out o/d light starts flashing all of a sudden the vehicle does not go in to gear all of this while driving. Checked online turns out many people have had the exact same problem with this vehicle, called ford they said that it would cost about $4000.00 to repair.
My overdrive light is blinking on and off for about a month..and based on what i have read, my transmission is about to go.on one website alone there were over 100 complaints about the 2002 ford explorer transmission needing to be completely overhauled.what happens when someone is driving on a freeway, the transmission goes and dozens of people are killed because of a massive accident??????ford should be held accountable and be made to recall the transmission on the 2002 ford explorer!!!
Purchased a 2002 ford exp eddie bauer ed used with 35,000 miles.transmission had to be repaired within 3 weeks due to 4wd malfunction covered by warranty.passenger side window motor assembly has been replaced once, and window regulator has been replaced once, and is in need of a second replacement.took to local dealership and was told window was not meant to be lowered halfway.the rear hatch has also cracked completely down from window to lower panel.dealership will not acknowledge issues with this occurring, but upon further research have found this to be a common problem with this vehicle make and model.overdrive light blinks continuously and dealership reports it to be a malfunctioning electrical switch repair cost at around $400.have continued to drive vehicle, but will no longer drive vehicle after discovering that this is a precursor to transmission failure.may possibly trade-in this vehicle and lose monetary value for private sale.will not be responsible for selling this vehicle to a private party and risk injury to next owner.shame on ford for not taking care of their customers.
Vehicle was in an accident. While driving gears would become stuck when changing from park to reverse. Please provideany further information.
I'm an owner of a 2002 ford explorer xlt. Recently while driving on the interstate highway, i noticed the o/d light was flashing/blinking and my transmission was vibrating while shifting gears. I immediately acted quickly by gradually pulling over to come to a stop. As i later tried to accelerate the vehicle, it would not go past 10 mph, the transmission was stuck in 1st gear. Thank god my kids were not in the truck at the time. This faulty transmission needs to be acknowledge by ford motor company. Please do not look at this as another complaint, this could potentially become a liability issue if not addressed. The same as with any other safety issue its investigated thoroughly, i'm praying this is looked at as serious safety concern on the highways.
Took 02 ford explorer in due to car not shifting when it should.according to ford, i need a new transmission.the explorer only has 34,000 miles.freedom ford in hampton, va installed a new transmission for $3600.00.
The transmission in my 2002 ford explorer has failed. The o/d light started blinking. Took it to aamco and they said i need to replace the transmission. They said they have dealt with many 2002 ford explorers with the same problem.updated 05/19/08
Transmission failure - stupid design doesn't allow you to check fluid level, leak at transfer case seal seems to have caused loss of fluid and cannot be added without some special pump to fill transmission back up because it's a sealed unit.designed so only ford dealers can doservice and then it just goes out and you're driving 65 mph down the mountain and unable to control speed.ford needs to recall these piece of crap transmissions yet won't even acknowledge there's a problem although every dealer & tranny mechanic knows of the issues.
I have a 2002 ford explorer and the o/d light began blinking and transmission began slipping, 110k miles on it and no problems. This seems like a common one, and ford seems to be losing a lot of customers because no actions are done to fix or help us. Haven't gone to dealership yet but am not looking forward to the results.
A 2002 ford explorer, in which i have followed all the mainentance schedules, needs a new transmission.
Gear shift lever snapped off in the hand of my 110 lb girlfriend. She put her foot on the brake, went to shift the car into reverse and the part that connects the gear shift to the steering column broke off. The car was on and luckily did not make it all the way into reverse or the car would have been stuck in reverse!! she quickly turned the car off, but the transmission is not in park either, so the key won't come out! i have 2 small children and my neighbors have little ones as well. This is a dangerous safety issue. The car is not completely in any gear and the key is in it. It can't be driven so i had it towed, and like many, many others have found out, this small, cheaply made part is not available to replace. The entire steering column must be purchased through ford and replaced. I was given a "discounted" quote of $1900 from berge ford in az. How has this small, weak, cheaply made part not been recalled yet? are we waiting for someone to be run over and possibly killed by a vehicle stuck in gear?!
The transmission started slipping and shifting rough between gears.had it overhauled at 38,000 miles.same problems now occurring at 120,000.
Faulty transmission.was replaced at 58,049 miles with a re-manufactured one direct from ford.85,374 miles and it needs to be replaced again.less than 20 days after the three year warranty, but mileage is still under.this made a loud grinding noise, and was dangerous when driving in traffic on the interstate.i have two small children that ride in this vehicle and do not appreciate that this has been a known issue with this vehicle model year, there is a part of the solenoid that could literally blow a hole in the transmission, which could cause a vehicle fire, and nothing has been done to hold ford accountable by our government.we want people to buy american, yet aren't holding the manufacturers accountable for the quality of the products they put out, nor will they themselves stand behind a known issue and make it right for the thousands of consumers that gave them our hard earned money and purchased from them.i've owned five other brands of vehicles, which had more mileage on all of them than i currently have on this vehicle, and never had issues with a transmission on any of them.you ask several questions below relating to fire, damage, crash, death or injuries.it is only a matter of time before a fire or crash occurs because of this issue.a faulty transmission could cause a serious accident in heavy traffic because of non-performance, not to mention that the noise it made was very scary and i'm lucky that noise alone did not cause me to lose focus and have an accident.the government just provided millions of dollars in "bail-out" money to this company (again - consumer's hard earned money).perhaps if they put out a higher quality product and stood behind it their sales would've been better and we wouldn't have to give them more money to keep selling us products that are not of the quality i expect from american made.
2002 ford explorer o/d light flashed on and off on highway engine started to race and vehicle slowed down. When trying to start from a red light the transmission feels like it is slipping. Vehicle has under 100,000 miles and has always been properly maintained including a computer upgrade from my dealer (at my expense) that was supposed to fix the transmission that i complained about when the truck was still under warranty.
I have an issue with my transmission in my 2002 ford explorer.the car has 76,000 miles and the o/d light flashes and 2nd gear is a mess.it started out of no where.i googled the problem and came across this website: http://www.carcomplaints.com/ford/explorer/2002/transmission/o_d_light_is_blinking.shtmlit is a shame that over 100 people have complained about this same issue and that's just the people who found that site.i am a hard working self employed man who try's to stand by american made, but i am absolutely furious that ford has let this issue go.i have owned the vehicle for 2 years and the tire rod and barring have already went bad.as well as the transfer case for the 4x4 has went out as well.both of those issues where also reported by others on the above website.how in the world can ford ask the government to bail them out when the very people who purchased their product keep getting stuck with the bill coming and going.i will take this complaint to my state representative in an effort to hold ford accountable for their actions before getting one tax dollar from honest hard working americans.
1.nothing leading up to.2. 2002 ford explorer transmission failed on highway causing the vehicle to vibrate horribly causing us to go off the road into a ditch.3.transmission needs replaced on vehicle estimate of $2800 on a 2002 model year.i come to find out this has happen to many i.e. Thousands 2002 ford explorers owners and nothing is being done? ford motor company basically told me too bad and they wonder why they are having difficulty. A ford service mechanic told me that ford knows this transmission was not built properly and sold it to this public anyway.if there has ever needed to be a recall this is it after reading about all the see incidents happening to others while driving this vehicle.
Transmission overheating and not shifting correctly while on highway at 65 mph 63000 miles on 2002 ford explorer xltcomplete overhaul needed on transmission approx cost $2600.00 to repair.
2002 ford explorer with 82k miles overdrive light flashing. Truck taken in for service and transmission needs to be rebuilt. Online research shows numerous other parties with same issue. Ford motor has been notified and fails to recall.
Purchased a 2002 ford explorer in november 2001.in october/november2004 had to have transmission serviced with 30000 miles on it.at that time it was repaired under warranty.now, with 48700 miles the transmissionwas again shifting very roughly in 2-3 and 3-4 shifts.ford dealership stated that repairs costs would be $890.spoke with ford customer service, and they declined to assist with the cost of the repair because they so graciously helped pay for the 3rd replacement of the plastic applique on the rear liftgate glass even though the warrantyexpired.based on the number of complaints filed here and on other internet sites there was clearly an engineering problem with this transmission.comparing the number of transmission complaints for the 2001 and 2003 explorers to the 2002 and itwas obvious that the 2002model was defective.
2nd gear lost in transmission o/d light flashing erratic shifting, had transmission rebuilt at over $3000.00 cost to me ford said whoops sorry.
Loud whine from rear. Transmission slipping between 2nd and 3rd gear. Flashing o/d light.
I have a 2002 ford explorer xlt, i bought iton nov. 29 2005. After i bought iti noticed that when i would put the transmission in reverse there would be a delay and then a loud bang or clunk. I took it to a transmission place and i was told that theygot a lot of explorers with that same problem. So i had it repaired and the total came to $ 3,855.13. The car had a warranty but it didn't cover everything, so i had to pay $ 1,800.00 for the repairs. They had to change the master kit/pistons, filter, o/d drive band, 2nd band, bypass value, solenoid pack, reverse band, o/d servo,2nd serve, sonnax updates, whole case, recondition valve body, rb converter, fluid and flush the cooler system.
Noticed a grinding and whining noise coming from right side of my 2002 ford xlt explorer. Also thought that i needed a new exhaust the car was making such loud noise. Went to 2 different garages for pricing, i needed both front and rear bearings replaced actually the front bearing was about to fall off both garages stated. Also the loud noise from my exhaust it was missing one bolt to the cover, covering the exhaust and or catalytic converter. Also 8months prior the cars transmission was replaced. All of this expensive and costly repairs happened at 79,000 miles. This is a very dangerous vehicle and reading all of the other complaints this problem needs to be considered for recalls from ford. My family is very important to me and i use this car to travel and transport my family. I am very concerned and fords needs to investigate the problems arising with the 2002 ford xlt explorer problems and fix them. So far i have invested $5500 into this car i would not even get this for a trade in value. Please consider my complaint and the many others very important. Thank you
2002 ford explorer xlt transmission problems. Shifting from park to reverse causes a loud clunking noise and the vehicle jerks forward. There is also a problem with the transmission shifting when driving the vehicle.
Automatic transmission on 2002 ford explorer 4wd eddie bauer at 85450 miles - 3rd gear clutch out and requires rebuild.
Automatic transmission failure on 2002 ford explorer with 87,000 miles.while accelerating from a stoplight, the vehicle would not shift into third gear.no previous problems with this vehicle's transmission.i took it to an automatic transmission repair facility and was informed that the transmission had to be rebuilt as the vehicle was not roadworthy.
2002 ford explorer - the o/d light is flashing and no one seems to know how to fix it; it appears there are many many complaints about this problem.
I was driving home from work tonight and my 2002 ford explorer would not go into shifting gear.it started bucking a little when i slowed down and tried to accelerate again.the o/d light starting blinking like crazy.by the time i got home i could only drive about 25 miles an hour.i only have 49,653 miles on my vehicle!!my warranty for 6 years is gone but i can't afford to get a new transmission.i went online and was shocked to see how many people this has happened to.please force ford into a recall.i bought this new and have taken excellent care of my vehicle hoping it would last for a long time.
Traveling on interstate when loud noise came from the transmission. Rpm's went up drastically. Tranny light came on. When starting and stopping the truck the transmission would make a horrible metal sound. Have not driven it for 1 month due to having to go get a loan to pay for the repairs. Took to aamco which stated today that the tranny needs to be totally overhauled at $2400.
The transmission started slipping and the "o/d off" started blinking.the transmission slipping has gotten progressively worse.
The transmission on my 2002 ford explorer with only 45,000 miles has gone out.i started to notice problems when it hard shifted between 2nd and 3rd gear.on november 24, 2005, the overdrive off light started flashing and the vehicle no longer shifted into 3rd gear.after several attempted to fix it at the dealership, they finally determined the problem had to do with an aluminum case around a steel moving part.the part is wearing away the aluminum case.this shouldn't be happening at only 45,000 miles.this will cost me approximate $2000 to fix.absolutely absurd!i've talked to ford and they won't do anything about it.multiple posts on carreview.com have the same exact problem with this make and model.
When moving the drive selector from park to reverse, often there is a long delay before the gear engages. When it engages, the transmission makes a loud bang and the vehicle lunges backward at hihg speed.
Premature automatic transmission failure.
I own a 2002 ford explorer 4x4 and while driving the vehicle the o/d light begin to flash and at a stop light the vehicle would not engaged to drive. Finally after turning of the vehicle and re starting it and proceeded to go. Took it into the dealership where they informed me that they would have to drop the pan and if there was metal in it i would need a whole new transmission. They called me a few hours later to inform me that the technician saw lots of metal and the cost of a new transmission would be 3400.00 dollars. I said are you sure that the problem has been diagnosed properly with a transmission with 50,000 miles and he said the tests don't lie. Well, i said i would be up to the dealership to see this metal and 2 minutes later he called saying that the tech. Didn't actually pull the pan down. Pick up my explorer and they were so very nice to give me the technical service bulletin on it too; think that was a mistake. Took it to cottmans transmission right down from the dealership and they hooked it up to a computer and codes p0733 and p0745 were flashing: problem a broken intermediate band and o/d band. They said that could have more damage but would see when transmission was down. They weren't surprised by the dealerships claim; it is all about money to them. After 2 days they informed me that the 2 bands would have to be replaced, a torque converter, transmission rebuild kit and a little thing called a planet gear was causing the whole problem it seems. The bearing in the gear was destroyed. They ordered the planet gear from the kentucky plant and low and behold that bearing in the gear was destroyed as well. I believe that the transmission problems that people are experiencing is coming from the defect. The cost of this little repair was 1500.00 dollars more than half of what they said and they have the same tsb report on the problem.crown ford is the dealer.
No apparent reason.
2002 ford explorer xls, driving o/d light came on and transmission started failing to shift correctly, needs complete transmission rebuild.
We purchased a used 2002 explorer ltd.in july 2010. The car had 62,500 miles on it and looked to be in great shape. The previous owner had all the service papers and we checked carfaxand we saw no reason not to purchase the car.we should have checked carcomplaints.comthough.as i write this, the transmission has failed.according to what i read on the internet this is a major problem for early 2000's ford explorers.how can i shell out $2500 or more for a new transmission??ford should be held responsible for producing this lemon'that i have only owned 5 months.are there any class action lawsuits being filed against ford motor company for this problem?i would be interested in participating.
Transmission failure and rear axle noises as well as rear wheel bearings.
2002 ford explorer transmission broke the 3rd gear band.this is the second rebuild with only 40k miles on it.i feel this is a known issue and this should be covered under the lemon law.i feel these vehicles should last at least 80,000 miles before needing a rebuild.
Ford explorer xlt 2002 with 61,000 miles o/d light started flashing rapidly and the check engine light came on.was told the transmission was slipping between 1st and 2nd gear and needed replacing.replaced transmission and less than a year later the o/d light started flashing rapidly and check engine light came on again.had the codes read and needed to replace pressure sensor valve.worked fine until lately and now vehicle is doing the same thing again.
I recently had to have the bearings replaced due to problems that many have experienced with the same make, model, and respective years.once the bearings were replaced i noticed more issues with the "slipping" transmission that many many many more have already lodged complaints against.what is being done?when can we expect answers?
2002 ford explorer xlt parked nose down on an inclined driveway. No keys in ignition but vehicle slipped away and hit a lightpost 50 meters down the street.
I purchasedused 2002 ford explorer xlt on february 28, 2007 from classic nissan in mount. Holly, new jersey.the week of april 9, 2007my daughter and i took a trip to florida. On april 11,2007i noticed that when i would hit 55 mph the odometeroff light would start blinking.i notified classic nissan of the situation.they said that they would look at it when i returned from my vacation.on my way homeon april 13,2007i broke down in fayetteville, north carolina.the truck would not drive at all.i would push on the gas pedal and it was acting as if i were in neutral position.i was towed to a service station the next morning and they diagnosed it asneeding a new transmission.theystated to me that the pump failed in the transmission, which led to no fluid flow and the clutches ultimately malfunctioned.i realize that i am out ofthewarranty period for classic nissan to be at any liability as well as ford motor corporation to be at any liability, but i do not feel as if transmissions should fail at 36,000 miles. I only had the car for a month and a half and now have to spend $3,500.00 to have it repaired.if this is the quality work that ford gives, then i will not be purchasing any more ford vehicles in the future.thank you.ak
Faulty transmission on 2002 ford explorer.od light flashes and transmission will not shift.if continued to be driven transmission will fail.this is the second time this has happened to me on the same vehicle.
I bought a 2002 ford explorer with 19,000 miles on it also thinking what a great deal i have had the truck for 3 years it now has 76,000 miles on it.the check engine light has been coming on and the o/d light will start blinking i tow a boat so i took it to a transmission shop they said it was very common for this to happen with the year of truck that i have. They said the cause was servo piston bore what ever that means they also said that if i don't repair it for $2,400.00 that the lights will continue to come on and the truck will continue to slip.the other weird thing is i'll be driving and i hear a ding you know the sound you have when you leave your keys in the truck but i'm driving my truck when this happens and the door lock will go off like i'm locking the doors. I really love my truck the body is in excellent shape i still owe on my truck so buying something new isn't an option. The sad thing is i tow a boat every weekend and i'm worried that something might happen.
O/d light blinks all the time.transmission slips and clanks.
We own a 2002 ford explorer that we have kept up all the maintenance on. We have owned if since june of 2008 (bought it from a used car dealer) and have had no really big major issues until now. The o/d off light is flashing which is causing the transmission to get mixed signals as to if the over drive is on or off. Which causes the transmission to shift hard and actually try to lock up at some times. It has been going on for about 4 days now and in our manual it says to take and have it serviced as soon as possible. Well we did and the mechanic says that there is nothing we can do to fix it except rebuild/replace the entire transmission. Online this is a very common problem in this year model and pretty much anyone we have spoken with that has owned these vehicles prior says that the transmission will go out around 175000 miles. We are at 174789 so we are right on course. We do not drive it hard or crazy and we take very good care of all our vehicles. We have never had an issue with an transmission.
2002 ford explorer v8 limitedevent leading to failure: loud grinding noise in trans. And lurching, slippage of gears. Failure: transmission needs replaced. Permanent failure. Could potential kill someone if lurches and hits car or pedestrian. No action done yet to costly.
2002 ford explorer xlt, 56,000 miles. Whining from rear differential between 40-60 mph. Whining goes away if pressure is reduced from accelerator or if speed is greater than 60 mph.some leaking of rear differential fluid around driveshaft pinion seal.also had transmission rebuilt at 54,000 miles due to rough shifting from 3 to 4.transmission was not covered under 36,000 mile warranty. In my research, i have uncovered many other 2002/2003 explorer owners with similar whining rear differential issues. Would seem that since there are many others having the same issue that there is some design/materials flaw in the rear end gearbox causing this issue.i will be forced to replace the rear end in addition to the transmission if there is no remedy from ford.
Transmission died at 3642 miles very low milage transmission has to be defective and it costs more than 3,000$ to fix it. The cost should be picked up by ford.
I own a 2002 ford explorer with seventy thousand miles and have the same problem that thousands of other explorer owners have. The transmission will not shift from second to third gear. Having driven only a few blocks when this occurred, i returned home and at that time the check transmission light came on. From what i have read online from other owners the explorer seems to be a poorly designed and engineered vehicle. I have no expectations of you or anyone at ford doing anything to resolve this issue.
Absolutelyno warning signso/d off light blinkingtransmission bands failure, requiring a complete rebuild$2500-3500 for repair at 68,000 miles.
Trans started slipping,od light started blinking, check engine light on,went to dealerstated that need new trans.
The transmission fails without any warning, in my case was in the middle of traffic and almost got myself hit! the transmission had to be replaced with a new one. I checked consumer complaints on several online resources and found that transmission failure in the 2002 ford explorer is an epidemic!
Module that controls the "control trac" 4-wheel drive system, failed at 3000 miles causing system to assume rear wheels were slipping.this caused the system to intermittently cycle the front wheel drive to assist even though rear tires were not losing traction.owner complained to dealership 4 previous times of control trac problems, but dealership did not admit problem (told owner everything was fine with drive train) until 7000 miles when owner demanded a fix.dealer then told owner that ford knows about bad part, but that they have no idea when part will be available for repair.currently, explorer's 4x4 system is unpluged by dealer and is 2wd only.dealer said they "don't know how much damage has already been done with 4000 miles of driving with bad system."ford says module for fix, is on backorder, and don't know when fix will be available.
Prior to purchase 6/03 @ 40k miles, trans fluid 2 qts low, nothing else addressed.april '04 @ 50k miles replaced leaks in transmissions, charged $200 deductible.sept '04 replaced rear differential, jan '05 replaced rear diff clutch assembly, now need whole new transmission at 68000 miles.
2002 ford explorer xlt 4x4 control module goes out. There are hundreds of posts talking about this problem in forums. They remade the part 3 times because they knew they had a problem. I got stuck 2 miles on a beach with my wife and 2 children because the 4 wheel drive wouldn't kick in. There is no warning that it is broke until you try to use it.
The transmission in my 2002 4wd ford explorer failed at 73,000 miles. I was traveling on a highway when the problem occurred. I was fortunate that the highway was empty at that time when the transmission failed. The problem occurred suddenly and i feel that my life could have been endangered if more automobiles were present on the highway i was traveling on. I read that sudden transmission failure is a very frequent occurrence among 2002 ford explorers and also read that ford has not addressed the problem through any sort of safety recall procedure. When i called ford to submit a patron complaint ford confirmed that no safety recall had been issued.
4 wheel drive will not engage. Has been used one other time since i purchased the vehicle in 2002
The contact owns a 2002 ford explorer.the contact stated that the overdrive light illuminates intermittently and then the vehicle accelerates without warning.when the overdrive light is blinking, it cannot be shut off with the overdrive switch unless the vehicle is shut off and then restarted.the contact also stated that the transmission was slipping gears.the failure occurs randomly while driving 10 mph or greater.the dealer and the manufacturer have not been notified.the failure mileage was 79,000 and the current mileage was unknown.
At 85k miles, under normal driving use/condition, the transmission and rear differential have failed on my 2002 explorer. There are ford tsbs that identify and acknowledge these problems as evident in many of their vehicles, yet refuse to absorb any cost of the $3200 it will take to repair them.the wheel bearings also continually fail at a cost of $500 each, and have been repaired at least 3 times at my own expense. The torque converter and bushings need replaced, and the transmission cooler is worn. My mechanic explained these should not wear as quickly as 85k miles, and from the current state of its condition, recommended a complete transmission rebuild/replace, along with a new rear differential gear set. I have come into contact with hundreds of ford owners, of new and used vehicles alike, with the exact same problem and am seeking all resources available to initiate a suit against ford for its evident manufacture defects.
Consumer states while parked vehicle jumped into gear and rolled down a hill.
The contact owns a 2002 ford explorer. The contact stated that while parked, it became difficult to shift gears. The vehicle was also slipping gears while driving at any speed. The vehicle was taken to the dealer for diagnostic testing three different times. The technicians were unable to diagnose the failure. There was an investigation under nhtsa action number: ea09013 (power train: automatic transmission: lever and linkage: column shift steering: column steering: column locking: anti-theft device power train: automatic transmission: gear position indication (prndl)) that may be related to the failure. The vehicle was not repaired.the approximate failure mileage was 146,000. Updated 11/28/12
When shifting to drive, indicator shows it's in drive,yet it's still in park. Also, when shifting to reverse it shows reverse, but it's in drive. Please add further information.
Dt: gear shift broke off. Consumer said shifter broke off and landed in his lap. Consumer was shifting into gear when this happened. No previous problems. Vehicle is serviced regularly. Consumer hadhightech auto center fix problem, they replaced the whole column. Ford refused to do repairs, said warranty expired.
I was putting my car in gear when the gear shift snapped off in my hand.
My 2002 ford explorer gear shift lever broke off. I was going to pick up my son from school, and when i pulled it out of park to put it in reverse the shifter broke off. I found 26 complaints of the same issue at http://www.carcomplaints.com/ford/explorer/2002/steering/gear_shift_broke_off.shtml if this is a continuous problem with this year of vehicle i believe there should be a recall. On this site it states that at an average this issue occurs at 91,000 miles, and has a cost of an average of $950.00 to fix. Many of the people who posted comments said they had to pay $1,300.00 to get this problem fixed.
I have a 2002 ford explorer and the gear shift lever broke. I found 27 complaints on the same problem http://www.carcomplaints.com/ford/explorer/2002/steering/gear_shift_broke_off.shtmlwhen we bought the explorer we told the salesman that it was hard to get out of park and he said he fixed it.
The contact owns a 2002 ford explorer.when attempting to shift into reverse, the gear shift broke inside the steering column.the contact stated that the gear shift has always been difficult to move from the park position.the dealer stated that the gear shifter was sheered off the steering column.the steering column was replaced.the contact stated that she also has trouble inserting the key into the ignition.the dealer has not inspected the vehicle for the ignition failure.the current and failure mileages were 66,000.
At 65,000 miles i had to have both clutch packs in the drive train replaced at a cost of $300. At 72,000 miles the transmission failed and the cost was $1,750. Just recently at 91,000miles the gear shift (prndl) fell off of the steering wheel and is currently sitting at a dealership waiting for a "back ordered" part.
While driving gears get stuck and they are very hard to change. However,vehicle has been in an accident. Please provide any further information.
The gear shifter broke off while shifting from park to reverse. The shifter completely snapped off the assembly rendering the 2002 ford explorer completely inoperable. Mileage was only 56,000 miles and been driven for only 4 years. The car has to be towed to the dealer's location. The dealer replaced the steering column assembly (part # fmc4l2z 3c 529 da) at a cost of $706.20 to the vehicle owner.
Changing gears (park to drive) in order to drive car.gear shift lever came off car.have found other complaints on this model on web where gear shift lever falls off steering column.what car has a gear shift lever that falls off????
2002 ford explorer can slip from park into reverse, causing a roll-away accident.the gear shift is loose enough that a driver can shift the truck into "p" on the gear shift, but the truck is not actually all the way in park.when this happens, it can slide into reverse.this is what happened to my wife and daughter.she put the car into reverse and backed up the driveway.she left the vehicle in park on the level driveway to run a bag of groceries inside.she opened the rear gate, went inside, dropped them off, then heard a loud crash.the truck had slipped out of park and into reverse, causing it to crash into the house.i can reproduce this behavior easily.i took it to bob tomes ford of mckinney, tx and spoke with maureen pollack of ford's consumer affairs.they said that they could find no defect (of course).i believe that they found nothing out of the ordinary because all 2002 ford explorers have ambiguous gear shifts. I urged her to have ford issue a recall or a service bulletin at the least.she declined, saying that the technician at the dealership said it was ok.
Gear shift lever broke off column, where it attaches to top of shift cable.was unable to shift vehicle into or out of any gear.had to have vehicle towed to a dealership for repair which is costing $1300.00, service department stated they could not replace part that broke, but had to replace the whole column.
Drove into the carwash went to put the car in park and the gearshift got stuck and broke off in reverse, had to back car out of carwash with many cars behind me towed the car to dealership was toldthe steering column had to be replaced which cost $1,200.00 after research today i see that alot of explorer owners have had this happen and i consider this to be a very dangerous defect in the car that ford should have paid to have fixed and recalled so that this does not happen to others.
Operator approached the entrance to a parking lot and placed automatic transmission in park.when the operator attempted to shift out of park, the gear lever broke off of steering column, immobilizing the vehicle in the entrance; blocking traffic flow.the vehicle had to be towed.the failed part is a component of the steering column that connects the gear selector lever to the transmission shift cable.the part is die-cast alloy.the part that failed is not sold separately necessitating the replacement of the entire steering column assembly.the msrp of the column assembly is approximately $600.00.
When shifting from drive to park column shift lever would get stuck.upon a stalling ,, when shifting from drive into park to restart the car, column shift lever broke off resulting in being unable use the vehicle while in a parking lot at night with small children in the car.vehicle towed to dealer, where we were told the whole steering column needed to be replaced at an estimate of $747.00 for a three year old vehicle.
2002 ford explorer.vehicle parked - went to put in gear and shifter broke off in steering column.this is the 2nd time this has happened in less than 2 years!
Vehicle is a 2002 ford explorer, purchased new.gear shift broke off at steering column.a small part broke, but dealer says the entire steering column must be replaced because part that broke is attached to steering column.dealership reports there is a "nationwide" waiting list for the part and is unable to get a part to fix the vehicle.dealer is "researching" the issue but has no estimate of when part will be available.several internet sites report similar complaints, with some reporting they were told up to 5 1/2 months to get part.
The contact owns a 2002 ford explorer. The contact stated the gear selector lever fractured when shifting from park into drive. There was no prior warning. The vehicle was towed to an authorized dealer for diagnosis and repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 108,000.
The contact owns a 2002 ford explorer. The contact stated while attempting to shift from park to reverse, the gear shift lever fractured in her hand. The vehicle was not diagnosed or repaired. There were no prior warnings of the failure. The current and failure mileages were 122,000.
2002 ford explorer gear shift fell into the consumer's lap while backing out of the driveway. *mr *sc
Dt*:the contact stated while attempting to put the gear shifter into park, the shifter detached from the column.the vehicle was towed to a dealership, where the gear shifter was replaced.
Fax from re the problem with a defective gear shift in her 2002 ford explorer, gear shift lever has broken off twice.the consumer was told the entire steering column would have to be replaced. The gear shift lever broke for the second time on september 25, 2007.
The contact owns a 2002 ford explorer. The vehicle was parked when the gear shift suddenly broke off in the contacts hand and the vehicle became stuck between park and reverse. The vehicle was towed to his residence. The dealer informed the contact that the gear shift lever replacement kit would repair the failure or the steering column would have to be replaced. The vehicle was towed to an independent mechanic who confirmed that the steering column needed to be replaced. The manufacturer was notified and did not offer any assistance. The vehicle had not been repaired when the complaint was filed. The vin was not available. The current and failure mileages were approximately 92,000.
The contact owns a 2002 ford explorer. The contact stated that while parked, it became difficult to shift gears. The vehicle was also slipping gears while driving at any speed. The vehicle was taken to the dealer for diagnostic testing three different times. The technicians were unable to diagnose the failure. There was an investigation under nhtsa action number: ea09013 (power train: automatic transmission: lever and linkage: column shift steering: column steering: column locking: anti-theft device power train: automatic transmission: gear position indication (prndl)) that may be related to the failure. The vehicle was not repaired.the approximate failure mileage was 146,000. Updated 11/28/12
Shifter broke from the steering column when my truck was in park and i went to put it in reverse and it snapped. After only six months and one week it happened again on 03-04-2008.
The contact owns a 2002 ford explorer. The contact statedthat while shifting the vehicle into reverse, the gear shift selector broke off from the steering column. The vehicle was not taken in to be examined and there were no repairs. The failure and current mileages were unavailable.
Went to shift into drive and gearshift lever snapped off. $900.00 for new steering column.
Tried to put the vehicle into reverse from park and the column shifter broke off. Vehicle could not be driven and was towed to a transmission business. Cost to repair is $1300. I bought this vehicle in 2004 used.i've had the rear transmission seals, shocks, tires, front window and the entire steering column replaced.
Had trouble shifting column shift & then it broke off in my hand.
While shifting from drive into park, the gear shift broke off in my hand and was stuck in reverse.i had to have my car towed as we couldn't get the car to go into park.
The contact owns a 2002 ford explorer eddie bauer. While driving in reverse 5 mph the gear shift came apart from the column and fell in his lap while the engine was running. The vehicle was towed to the dealer who stated that it would cost $1,500 to replace the steering column. There were no warranties related to the failure. The vin was unavailable. The manufacturer was not notified. The failure mileage was 77,000. Updated 02/07/11 updated 04/20/11
When shifting gear from "park" to "drive" the column shifter was noticably difficult to move. Without warning , the column shifter fell off,resulting in not having a car to drive. I am currently trying to have the problem fixed.
The contact owns a 2002 ford explorer. The contact stated that while parking, the shift selector fractured while attempting to shift from drive to park. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.
With vehicle stopped, while shifting gear lever under steering wheel from drive to park, the gear lever broke rendering the gear lever handle useless with transmission between park and reverse as indicated by the indicator.a cast cylindrical part linked to gear lever broke. Had vehicle towed to dealer to be repaired.
The contact owns a 2002 ford explorer. The contact stated that the gear shift suddenly broke off. She previously noticed that the shift had been difficult to move. The vehicle had not been inspected or repaired. The manufacturer had not been notified. The current and failure mileages were 114,444.
Started vehicle.depressed brake and released parking brake. Shifted from park and gear shift, including cover, simply fell off the steering column.pictures of defect are available. Car had to be towed and estimate is for $1000 to repair gear shift and assembly.
The contact owns a 2002 ford explorer. While driving at approximately 75 mph, the vehicle stopped moving forward. The vehicle was towed to an independent repair shop where the transmission was replaced. The failure had not occurred since the repair. The contact also stated that while attempting to shift the vehicle into park, the gear shifter broke off of the steering column. The vehicle was towed to an independent repair shop where the contact was informed this was a known problem with that model. The vehicle was in the process of having the steering column replaced. The failure mileage was 113,997. The current mileage was unavailable.
I tried to put my 2002 ford explorer xlt, 4wd, 4door in the "p" park position and my lever broke, part # 5l2z-3cs29-ai am a 47 year old stay at home mom that does not abuse my vehicle. I maintain my vehicle on a set schedule.
The contact owns a 2002 ford explorer. While attempting to shift the vehicle from drive to park, the gear shift lever suddenly fractured into the contacts hand. There where no prior warnings of the failure. The vehicle was not diagnosed or repaired. The current and failure mileage was 136,000.
Dealership lost keys.on board computer/security system would not allow remake of key.ford issues a tsb (ignoring issue hoping warranty would expire before a new key was requested.) 4-wd inoperable.no 4-wd related indicator lamps on dashboard at engine start.vehicle has been at dealership for over a week "waiting for a back ordered solenoid"."93 other 2002 owners are waiting for parts"to fix same problem.
The contact owns a 2002 ford explorer. The contact stated that while shifting into reverse, the gear shift broke off. The vehicle was towed to an authorized dealership where the dealer repaired the steering column. The current and failure mileages were 89,930.
The contact owns a 2002 ford explorer. While attempting to shift from park to the reverse, the contact noticed that the column shifter had separated from the steering column. The vehicle had not been diagnosed or repaired. The current and the failure mileage was 228,000. Updated 04/11/12*ljthe hear shifter broke and the key would not come out of the ignition. The serpentine belt was cracked and had to be replaced. Updated 04/20/12
After backing out of the garage, i put the automatic transmission in park to exit the vehicle,when i returned to the vehicle, i attempted to put the transmission in reverse and the gear shift became completely detached from the steering column.i turned the vehicle off, but could not remove the keys from the ignition.no damage was done because the vehicle was parked. Two weeks before this time i was on the pennsylvaniaturnpike in bad weather and used the gear shift to shift to a lower gear on the steep downhill, wet and possibly icy road surface.the consequences could have been much different had the gear shift detached from the steering column under those conditions.there was no indication of the gear shift being loose or difficult to move prior to its failure.the vehicle was towed to the shop and the steering column was replaced.
Dt*:the contact stated while shifting gears, the column shift fractured inside the steering column.the vehicle was towed to the dealership, where the gear shift was replaced.
Consumer stated that gear shift broke off,preventingconsume r from driving the vehicle.also, electric windows broke, one at a time.
2002 ford explorer xls - automatic transmission shift handle on the steering column broke off while shifting from park to drive. The brake pad was depressed during the attempted shift.my mechanic and i never saw this happen before.
Pulled in the drive way went to put the car in park and the shifter feel offcalled on the part you cant just by the part you have to by the whole column at a price of 600.00 just for the part now i am a welder and mechanic by trade and have been for 20 years and i have never seen this before the explorer they make this very important piece out of pot metal this is a very poor quality of metal die castjunk used to make toysthere is no reason why i should not be able to by this partother than ford just wants to make more money and force the public into buying the whole thingthis is not right or fair and to me this is a safety issue because when this happens you can not get the car back into the park position .
Gear shift fell off. The metal piece attached to the steering column broke.
The contact owns a 2002 ford explorer. While the vehicle was parked the contact stated that the gear shift broke off while switching gears from drive to park. The vehicle was not taken to the dealer or a mechanic since the contact was unable to be drive it. The approximate failure mileage was 148,000.
The contact owns a 2002 ford explorer. The ignition was started and the gear selector would not shift out of park. The contact stated the gear shift lever fractured inside of the steering column. The vehicle was towed to an authorized dealer where they informed the contact that the steering column assembly would need to be replaced. The part was unavailable and the dealer was in the process of locating the part for repair. The vehicle was not. The failure mileage was approximately 117,000.
The contact owns a 2002 ford explorer.the contact stated that while shifting into park, the gear shifter fractured.the contact was unable to maneuver the shifter so the contact towed the vehicle to the dealer where the dealer replaced the entire steering column.the failure mileage was 151,957. Updated 11/03/11the consumer stated the shift lever broke off. The dealer stated the steering column where the shifter attached and ignition lock cylinder came apart.the steering column had to be replaced.updated 03/08/12
Was driving on a highwaywhen the od light started flashing then the transmission failed completely.having new transmission installed.many other things have failed too.three weeks prior shift lever broke off in my hands when i shifted from park to reverse.have changed right rear bearing which "blew out".the 4 wheel drive quit while the truck was still under warranty.when i first got the truck and complained to the dealer about the way the transmission worked he gave me a printout from ford stating the transmission was programmed to adjustto the drvers style of driving.
Vehicle was parked in a parking lot.went to place the car in reverse to back out of the parking space and the shifter broke off.fortunately the car was still in park, but would have been disasterous if the car had gone into reverse.we were finally able to turn off the ignition, but could not get the key out.had to lock the car and leave it until the next morning when the ford dealership opened.towed the car to the dealership and were told the entire steering column would have to be replaced at a cost of $961.i asked them to contact ford as it was obviously a vehicle defect.they responded that i would need to call ford myself.spoke with a rep. Of ford, and they called the local service manager, then told me there was nothing that they could do.the problem was ours to fix at our cost.
2002 ford explorer with broken gear shift lever. Customer states that the gear shift lever broke when they were putting the car into reverse. She could turn off the ignition but the key would not come out.the consumer was told the entire steering column would have to be replaced. The gear shift lever broke for the second time on september 25, 2007.
Dt:consumer states that transmissionwent from park to drive. While she was at her daughter's school she stepped out of the vehicle to talk to someone and the car jumped from park to drive and hit another vehicle. Also the transmission went out. She had several other problems with this vehicle. She was never notified anything from ford about any type of problem. The service department printed outa tsb for her, including the following numbers;transmission: 03-25-4 dated 12-22-03,and gear selector:04-22-12dated 11-15-04. The vehicle is regularly maintained.
Main computer module malfunctions, causing other major components, such astransmission/ power window, and doors not to work.
2002 ford explorer xlt transmission problems. Shifting from park to reverse causes a loud clunking noise and the vehicle jerks forward. There is also a problem with the transmission shifting when driving the vehicle.
From purchase there was a khkhhhkh noise that my brother noticed.i took it back to the dealer and nothing was found. On the 3rd trip back to the dealer, i was told the transmission shield was loose so they tightened it. The noise continued so i had my neighbor who has a trans shop listen and he said have them look at the torque convertor.the dealer did (34,000 miles), had the car for 14 days and fixed?? it.its back in the shop now (16 days) (37,000 miles) and 1st gear and my forward clutches are being replaced.did i get a lemon?
2002 ford explorer / trasnmission failure.
Automatic transmission failure (torque converter?)
The contact owns a 2002 ford explorer.the contact stated that the overdrive light was flashing on theinstrument panel.the vehicle was taken to the service dealer,who stated that the transmission should be replaced.they further stated that the failure was caused by the torque converter clutch or the solenoid pack.the current and failure mileages were 88,000.
Flashing o/d instrument light
Originally informed ford dealer of loud shudder in vehicle upon starting when cold at about 11,000 miles and was told that is "normal" for this transmission and they do not know what causes it--"keep on driving it."transmission over-drive light began to flicker at about 69,400 miles.ford service department looked into the problem and had the vehicle for repair for over three weeks.reported broken seal in trans and worn torque converter.trouble "locking out" after repair so they replaced the warped valve body.
At 85k miles, under normal driving use/condition, the transmission and rear differential have failed on my 2002 explorer. There are ford tsbs that identify and acknowledge these problems as evident in many of their vehicles, yet refuse to absorb any cost of the $3200 it will take to repair them.the wheel bearings also continually fail at a cost of $500 each, and have been repaired at least 3 times at my own expense. The torque converter and bushings need replaced, and the transmission cooler is worn. My mechanic explained these should not wear as quickly as 85k miles, and from the current state of its condition, recommended a complete transmission rebuild/replace, along with a new rear differential gear set. I have come into contact with hundreds of ford owners, of new and used vehicles alike, with the exact same problem and am seeking all resources available to initiate a suit against ford for its evident manufacture defects.
2002 ford explorer - transmission failed at 65,000 miles, it was rebuild and failed again.my rear differential and bearing had to be replaced because it was grinding.
My ford truck began making a whining noise and didn't shift out correctly.the ford technician stated that it was the torque converter and they didn't suggest that i fix it, and that "it was only a gas saver, and the truck would be okay without it."after 2 weeks the truck got worst.after returning it to the ford service center.i was told i need a new transmission.the truck only has 67,000 miles on it.to replace the transmission cost $2700.00.the truck is off of warranty and ford would not assist with any type of help despite the fact that this truck should not be having transmission problems so soon.
I am the fleet manager of the buffalo grove park district and we own four ford explorers two of the four a 2002, and a 2003, explorer 4x4 xlt have had numerous expensive problems such as wheel bearing failures three failures on the 02 explorer and one on the 03, rear strut failure,seals leaking converter clutch failure,rear axlenoise gear whine,clutch pack noise,all these problems on vehicles that are out of warranty by mileagebut only a couple two or three years old. This year jan 04 to jan 05 3,500 in repairs for these two vehicles, not including the rear axle problems on the 03, this is "not acceptable"p.s. The mileage 72,000 on the 02, and 51,000 on the 03
I have been driving a 2002 explorer for about 4 years now. I am currently experiencing a major transmission problem, and just found out last weekend that the rear differential was going out. Now, i don't know much about cars so i rely on others, but when 3 different mechanics repeatedly told me that the rear differential was going out, i think that means something is wrong. I would never have guessed that a transmission would go out after just 5 years, and the rear differential is just icing on the cake. The fact that i have read several other complaints regarding this same issue and yet ford wants to do nothing about it just totally disgusts me. My family are very loyal to ford, even have a few relatives that work for them. Ford needs to recognize that this is a major concern and do something about it. Having your tires lock up while you are driving is a very scary thing and honestly i never want to drive that vehicle again.
Transmission broken ford doesn t care brought it to sam galloway ford in fort myers at least 20 times they finally refuse to take vehicle into repair with the words there is nothing wrong with it transmission shifting hard from 2-3 gear car is slower then a 4 cylinder no power whining noise from under the hood in the mean time transmission slamming gears still nothing wrong with it hesitating while accelerating grinding noises while accelerating whining from rear end ford still says nothing wrong transmission went in 1st gear while driving 45 wiped out alomst hit a tree still nothing wrong check engine light is on from time to time error code saying fuel system bank 2 high voltage system too rich brought it to ford error codes erased came back couple days later ford says there where no error codes
Flashing o/d instrument light
I am the fleet manager of the buffalo grove park district and we own four ford explorers two of the four a 2002, and a 2003, explorer 4x4 xlt have had numerous expensive problems such as wheel bearing failures three failures on the 02 explorer and one on the 03, rear strut failure,seals leaking converter clutch failure,rear axlenoise gear whine,clutch pack noise,all these problems on vehicles that are out of warranty by mileagebut only a couple two or three years old. This year jan 04 to jan 05 3,500 in repairs for these two vehicles, not including the rear axle problems on the 03, this is "not acceptable"p.s. The mileage 72,000 on the 02, and 51,000 on the 03
Hello,i own a 2002 ford explore xlt with 50,000 miles v-6.in the rear end of the vehicle there is a grinding noise that is in a rythmic patteren.i have scheduled an appointment next tuesday but was wondering if there is any recalls that i should know about.after reading several forms from other ford explorer owners it sounds as if there is a reoccouring problem.
Ford explorer 2002 clutch pack in rear diff went out causing rack and pinion to go out. Ford dealer states this is a common problem with this year. Had rear diff rebuilt by dealership with ford parts and 24,000 miles later the dealership says it needs replaced again. At $1300 to over $1500 each time this is crazy and neither ford nor the dealership will assist in the cost. After calling ford customer service my aggravation increased because they refused to acknowledge that this is a problem. Now same problem on our 03 expedition. If the diff locks up i can only imagine what will happen.
On the back liftgate, the middle body piece has cracked again after being replaced around the ford symbol.dealer has replaced once and will not replace again.the axle housing is leaking next to the differential.
I have a 2002 ford explorer that has had many problems with the rear end. There is a constant leak, on the right side, that can't ever seem to be fixed. The first time i took it in to the dealership they said it was the axle seals and they replaced them. Then it happened again and they said it was my hub which they replaced. It happened again and they said that a groove had been worn in the axle and that was causingthe leak. Less then a year later the other side of the rear end is leaking.
2002 ford explorer xlt 4wd rear end troubles, third time having work done on the rear axle and assembly, troubled started at about 40000 and now at72000 miles.seals, bearings, rear axle.humming and whining noise from rear end at both highway speed and city driving.dealer quoted over the phone could run in excess of $2000 for parts and labor, took it to a local garage spent $1032 dollars for repairs. Replaced with dealer only parts, no savings there.ford claims no problems with rear end. All indications is the problem will return. I'm not convinced the problem is fixed.
1st time was the rear howling noise at highway speeds, primarily during acceleration.it was remedied once foot was off the gas pedal.inner/outer axle bearings, racers, pinion seal were replaced.2nd incident occured less than 30 days, and 3000 miles later, when the truck decided to pull me from 75 mph to 25 mph in seconds.there was a major leak under the rear axle, and the truck required towing.there was a major replacement to the rear end, do not have the documentation at hand, but it was expensive.now, 2 years later, 30000 miles later, the rear end needs an expensive part for replacement.when i made sharp right/left handed turns, there was a shudder, a grind, that was coming from the rear.ford service notified me same day that a pack needs to be replaced for $725, about the same region where original problems have occurred.should i expect to see similar problems continuing during the next 30k miles?i feel that i have been pretty caring to the vehicle by having it serviced every 3k miles.didn't see this coming.how many more complaints until recall?
The rear end on my car was causing a loud humming noise above 40 miles per hour.
Prior to purchase 6/03 @ 40k miles, trans fluid 2 qts low, nothing else addressed.april '04 @ 50k miles replaced leaks in transmissions, charged $200 deductible.sept '04 replaced rear differential, jan '05 replaced rear diff clutch assembly, now need whole new transmission at 68000 miles.
My 2002 ford explorer is making a howling sound from the rear end and is leaking fluid, sometimes this fluid reaches the tires and makes contact with the brakes... Could this cause them to fail? crash? many people have this same problem, i went to a large parking lot and looked under several ford explorers 2002-up 6 out of about 10 had this problem, what is it going to take before ford fixes the problem, does someone have to die?
Roar/whine from rear end @ 40-65 mph. Stops when foot removed from accelerator.
Multiple wheel bearing failure on 2002 ford explorer 4x4, 42,000 miles.loud noise prompted action before complete failure.complete failure may have resulted in wheel lock-up and possible crash.despite complaint and resquest for the repair to be covered given limited mileage, no assistance from ford motor company.dealer did replace one unit at no charge.ford provided no assistance.personal knowledge of another owner with similar problem, had to replace all four wheel bearings.this is certain to become a major safety problem as these cars age if ford is not held responsible for the defect and forced to take preimptive action to save lives.
My 2002 ford explorer xlt has expierenced all thepower train problemsthat i ahve found on this site.my dealer ahs beenadmirable in trying to resolve theseproblems but itseemswe get one fixed and another starts.the firs was thetransfer casrhada shutter in itbetweenfirst and secondgear , then the rear end had a bad bearing, then the left rear axle had a bad wheel bearing, then thevehilce wasstaying in four wheel drive all the time, this happened on a trip thisfallbare ground. Then the latestisthe transmision is going to neutral at stop signsandred lights by itself. The vehile then sits and revs until with a bang the transmisson engages again.
Constant rubbing/grinding sound from rear axle sounding like very loud road noise.initially had spring kits , but on rear emergency brakes which did not help. Finally,had to have the rear axle assembly rebuilt by a kit that the manufacturer made available through a technical service bulletin,showing they were aware of the problem.
The rear axle leaked. Which was caused by the rubber seal eating into the metal of the axle per mechanic.therear axle failed between 17k miles and 30k miles and had to be replaced 3 times. *scc
Bought 2002 explorer in 2003 with 12,000 miles.servicng dealer replaced transmission and torque converter under warranty @ 32,000 miles after o/d light started flashing. Now needs another transmission @ 54,000 miles.car has always been serviced, driven lightly, never towed, never abused.dealer will not pay or help out one bit.ford knows 2002 explorers have defective transmissions and rear ends, is ignoring problem, leaving consumer to absorb cost!have also had to replace timing chain tensioner, rear windshield wiper assembly, air conditioning unit under warranty. Front and rear wheel bearings needed replacing- out of warranty. Rear end is making classic "humming" sound that ford is also ignoring-pinion gears.
Loud tire roar when i reach speeds over 45 mph.took it in for service.dealer noticed the noise but didn't acknowledge how to fix it.very loud, almost makes you not want drive.the problem is with the engineering of the vehicle.
4 failures of the transmission. Common problems have been miss shifts from 2-3 and 3-4, delayed shifts from 2-3 and 3-4, and severely hard shifts in all gears. Transmission has been rebuilt twice and replaced once. Ford has bought the vehicle back after arbitration under the lemon law.the vehicle also has severe problems with the rear differential and right half shaft. I have had 6 total failures of the rear end. Warning signs have been a whine from the right rear the grows louder over time and then a vibration in the right rear.ford knows of these problems as they have issued maintenance instructions to the servicing dealers of the order of repair attempts to be made. A recall may in order. *nlm
Dt: problem with back end, tookvehicle to the dealer,and dealersaid they fixed axle, then, took backvehicle to the dealer, andthey fixed hub, and replaced the rear wheel bearings.in last 3 months vehicle has been in shop 3 times. Currently, in the shop.went to get oil change last friday, and mechanic noticed oil was leaking from the axle.currently vehicle in shoptrying to figure out what was wrong with it. This happened before. They gave consumer an extra 5 yr warranty because of the transmission, and this was 8 months after purchasing the vehicle. Dealership kept saying vehicle was safe even though didn't know what was wrong with it.
Two instances of whining noise at 50+ mph and fluid leakage from rear axle seal2002 ford explorer limited.the first one caused loss of control when accelerating on highway; resulting in coming to rest within inches of concrete barrier after jerking across several lanes.difficult to determine since rear transaxle fluid leaks down drive shaft to brake assembly.i only notice because i perform a monthly inspection of the undercarriage. Noticed significant corrosion of brake assembly where fluid is running into the wheel assembly.only when leak is significantwill fluid drip onto surface below rear axle.dealer noted ford engineers are aware of problem but expect the consumer to pay for repairs.first replacement of rear axle seals at 39000 miles; second at 50000 miles.these seals should last longer.second instance had vibration when engaging the vehicle in reverse and oud whining noise/ vibration from rear; thenfluid leakage.this is a major safety issue for the ford explorer.several work colleagues had the rear axle sieze due to lubricant loss with similiar symptoms, almost causing serious accident. My dealer acknowledges (bill estes, brownsburg, in) that many explorers (2002-2005) have this problem and ford motor company engineers are evaluating;as a dealer there is nothing they can do.ford has not indicated a fix other than to check fluid level, replace rear axle seals, and/or the rear unit.this is a significant hazard since in most cases the vehicle owner will not know there is a pending failure due to the fluid leaking down the rear axle drive shaft toward the brake/wheel assembly.the whining noise will increase as fluid level decreases with risk failure and loss of control.this problem is far more common than reported due to the difficult nature of observation of leakage.one has to crawl under the rear transaxle and carefully inspect the two axle seals to look for signs of corrosion and fluid leakage.
Drive train and rear axle have persistent shudder and binding when shifting gears 2-3 and upon acceleration dealership has been notified and will not resolve problems that have been id'd w/ service bulletins for the 5355-rw assembly and the rear-gear lubricant ratio mix-up inthe sealed rear housing even though they have rec'd protocal from mfg. On the procedure and/or replacement partsas being available since mar 2001 this has been noted in other complaints that have resulted in severe damage done to the rear axle and wheel components but they do not see this as a problem when in fact it can result in vehicle failurethat may result in injury or evem death. I personally see this as blatant negligence on the dealerand mfg. Part of resolving this issue. My explorer exhibited trouble since july'04 and was mfgd. In the time frame that a defect was brought to ford's attention in this matter. What do they want a certain number of deaths or injuries?
Three instances of whining noise at 50+ mph and fluid leakage from rear axle seal 2002 ford explorer. The first one caused loss of control when accelerating on highway. Difficult to determine since rear transaxle fluid leaks down drive shaft to brake assembly. Inoticed significant corrosion of brake assembly where fluid is running into the wheel assembly. Only when leak is significant will fluid drip onto surface below rear axle. Dealer noted ford engineers are aware of problem but expect the consumer to pay for repairs. First replacement of rear axle seals at 30000 miles; second at 460000 miles and the third at 62000 miles. These seals should last longer. Second instance had vibration when engaging the vehicle in reverse and loud whining noise/ vibration from rear; then fluid leakage.my dealer acknowledgesthat many explorers (2002-2005) have this problem and ford motor company engineers are evaluating; as a dealer there is nothing they can do. Ford has not indicated a fix other than to check fluid level, replace rear axle seals, and/or the rear unit. This is a significant hazard since in most cases the vehicle owner will not know there is a pending failure due to the fluid leaking down the rear axle drive shaft toward the brake/wheel assembly. The whining noise will increase as fluid level decreases with risk failure and loss of control. This problem is far more common than reported due to the difficult nature of observation of leakage. One has to crawl under the rear transaxle and carefully inspect the two axle seals to look for signs of corrosion and fluid leakage.
Rear end noise (grinding) in our 2002 ford explorer during de-acceleration.first time to dealer 8/25/03 mileage 30,901, nothing done, 2nd time to dealer for the same problem 11/03/03, mileage 36,930 could not find problem.problem seems to go away, came back around 75,000 miles.took vehicle to another dealer and complete rear end was replaced at a cost of $2600.00.not sure why it was not detected with the first time to the dealer?
While traveling 55 - 65 mph a high pitched whinning noise would develop in the rear portion of the vehicle. The noise would subside as the pedal was released. However the noise would increase as the gas pedal was slightly pressed to advance speed. Took to dealer on 6/11/02. Mechanic claims to know what is causing noise. Truck is sitting up on rack apart and the tool to remove axles is on national backorder. Needless to say the loaner vehicle i am currently using has the same sound, but is not as severe at the moment. I feel this may be a design problem that may not be fixed as easilly as hoped.
Abs light was on. Also,back axlewas replaced.currently,the abs light was on again.the abs light was on a total of 3 times.*tc
The contact owns a 2002 ford explorer.while driving 50 mph, the contact heard a loud noise from what she believed to be the middle of the vehicle.she parked the vehicle for a while and then restarted the engine.the noise went from a loud humming noise to a loud whistling noise.the vehicle became difficult to steer, and began to pull.the contact pulled over and realized that the rear axle on the passenger side failed.the vehicle was towed to her residence because she could not afford the repair.ford was not notified.there were no recalls available and the vehicle has not been repaired.the failure and current mileages were 80,000.
One of my customers came to me with 53,000 on her 2002 ford explorer. The complaint was a mile long. Engine light is on, abs light is on, speed sensor,a/c probs, rear axle seals are leaking on the irs, poor excuse for a rear axle system in my opinion. A person cant tell if it is the differential or the rear bearings are bad, reading on here i think that they are both bad. Diff is full of metal shavings. I am sorry but if ford don't start standing behind such a poor excuse for a vehicle, that one one gentlemen on here is going to be right someone is going to get hurt first. Thanks for all the great input on here as a mechanic it means a lot. I am going to loose a big job granted. Unlike other certain places hmmmmmmmmm dealers i care about my customers and value their lives. You should do like i am going to strongly encourage my customer to get rid of this piece of crap. This is why the foreign car manufacturer are kicken our butts because we cant build anything decent and the stand behind it. What's that. That's how we are, we always wait till its too late to do anything until someone gets hurt, like our children.what really pains me is that ford motor co use to be an american icon along with all there competitors in the american market and use to care about keeping a customer for life and keep up on things like customer service and quality, ins co (don't even get me started). The worst part about it is you cant tell me that you should not be able to 100,000 miles without major defects other that normal maintenance. Ok im done. Signed: a guy worried that people cant find us honest mechanicskurt from green bay wi.
Ford explorer rear end had high pitch noise: mechanic had to place a new rear end in the vehicle: four wheel drive locked into low gear and would not release: replaced control switch but 4x4 high light blinks.
Vehicle makes a whinning sound from the rear drive shaft when accellarating over 35 mpg.
Loud whining noise in the rear differential .. The bearings are bad and the seals are leaking
Dt*: the contact stated that there was a roaring noise coming from the vehicle's rear axle.the dealership determined the differential was leaking and there were also metal flakes in the differential.
Rear differential and also the transmission.please do a recall on this before someone dies.you make tons of money off your loyal costumers, now do something for them and fix an obvious problem that mechanics, dealerships and owners of 2002 ford explorers know about. Thank you
Ltr fm consumer (ky) re the problems she's had w/the rear end of her 2002 ford explorer, want ford to buy back her vehicle.in the summer of 2003 the consumer heard a whinning noise coming from the rear end.the vehicle was taken to the dealer who noticed oil was leaking from the rear end and replaced the seal.a few months later the noise returnedthe seal was replaced again.a few months later the noise returned again.the entire rear end had to be replaced.the consumer would like for ford to buy back the vehicle.
There is a loud howl/whine coming from the rear axle area of our 2002 ford explorer.we understand that this has been a common complaint with these vehicles.our explorer is out of warranty but since this seems to be an inherent problem with this vehicle we would like for ford to at least share the cost of repair with us.
I first noticed a grinding when i would turn sharply with my 2002 ford explorer. I took it in and it was noted that i needed to have my rear differential rebuilt to replace to ring and pinion gears and clutch packs. After 1 day of having the vehicle i was notified that a bearing had fused to the axle assembly and could result in my rear axle seizing up while driving. The total repair is going to cost $1500.
Loud thumping noises coming from front end of 2002 ford explorer. Ford says they are normal. It didn't do this when we bought it. Also there is a loud whining noise coming from the rear end. Rear end has been replaced onced. Problem disappeared for about 10k miles after it was replaced. Wife is afraid to drive the car as we have three newborn babies.
Abs light came on at 19,518 miles, 22,071 miles, and 27,078 miles.more importantly, however, are my issues with the 2002 explorer rear end.10/1/03: 27,078 milesabs light came on, the dealer replaced the assembly.rear differential was leaking, dealer replaced the seals.7/28/04:40,541 milesrear end leaking again.half shafts were worn.rear locking diff was slipping.the dealer had to replace both halfshafts, seals, and clutch packs.9/22/04:43,203 milesrear axle chattering.replaced whole rear axle assembly.2/25/05:54,960 milesrear diff making more noise.left rear axle bearing was noisy.replaced left rear axle hub and assembly.on test drive, the dealer found that the bearing they just installed was bad, so they had to replace it again.8/11/05:68,000 milesleaking fluid from rear end.the dealer performed the following maintenance:replaced diff seals, replaced timing chain, replaced right front hub assembly, replaced ring and pinion, replaced front end tie rods, replaced both lower ball joints, performed front end alignment.all told, i have had my explorer in the shop at least 10 times.my warranty is about to expire (7,000 more miles) and i'm going to try to get ford to buy the vehicle back.from what i've heard, this is not an easy process and apparently doesn't happen often with such 'high mileage' vehicles.if they don't buy it back i will be forced to take a huge loss on the vehicle.i will then purchase anything but a ford.
Repeated rear axle and seal failure, transmission issues.
The initial problem with the rear-end differential unit was a whining noise which the ford dealer's service rep. Identified and immediately said it should be replaced.the new rear-end unit did not whine but within 3 1/2 months a vibration started and was returned to the dealer for a total of 6 different occasions to repair or fix this problem.both the left and right rear axles were also replaced and another rear end differential unit was installed.at each service visit, the dealer's service manager and mechanic were completely involved and were very perplexed at the problem.my explorer was at the dealer for about 30 days on one service visit and a total of 42 days over the 6 total service visits for this problem.persistent fluid leaks and a recurring vibration has prompted me to submit a "lemon" letter to ford. *la
Vibration and drone/roar sound at speeds of 64mph and greater.4 attempts made to repair, problem still exists.rear end assembly replaced as well as two axle shafts and drive shaft reindexed.
Wheel bearing failures-4 in a 6 month period of time-cost over 1700.00 too have these repairs-ford will not help out and there customer service is a joke. I have a child that is always with me and 2 times it could have been bad.
Vehicle purchased new, had a pinion noice in rear differential since purchased. Dealer changed rear differential and a week later it developed a leak due to blown axle seal. Rear differential then developed a noise when accelerating into a turn from a stoped position. Dealer added an additive to rear for limited slip unit. Noise is still there on turns but is very light. All this has occured since purchased new and 14,000 miles.
Front end of my 2002 explorer made a "clicking" sound when driving and turning.on june 16 2003, ford inspected and found both the right and left front axles were defective.they replaced them.on september 4, 2003 the same problem was occurring, ford again inspected and found the axles put on the vehicle in june were also defective.one year later i am now having the same problem.i took my vehicle in for an oil change and the mechanic said there is a problem with the front axles.there has to be some sort of issue with this part.the potential failure of this part will lead to an accident.my family rides in this vehicle every day, someone is going to get killed.
Thumping noise from drivers side front end in the wheel area. The noise is most noticeable at between 40 and 60 mph during acceleration. It also becomes a humming noise as the gas pedal is released and the car is coasting or decelerating. Had new tires put on then new brake pads and rotors. Nothing fixed the problem. Talked to my brother, another loyal explorer owner, and he had same problem diagnosed as a bearing needing replacing. He also told me about a leak on his garage floor in the rear middle of the car where the rear axle is. I told him i have same exact spot of something leaking on my garage floor. We read about all the seal problems with the axle and needing to be replaced. He spent over $1000 on the front bearings and now in for another big bill for the seal problem. I see we are not alone in our explorer disappointments. All with the same problem. Come on ford, back up your vehicle and pay for these defects to your suvs.
2002 ford explorer - rear differential axle seal began leaking at 23,000 miles and was replaced under warranty;started leaking again at 30,000 miles and the rear axle and seals were replaced under warranty;started leaking a third time approx. Eight months later and dealership replaced both axle seals; now 5000 miles later the seals are leaking again and the dealership is telling us they don't know why the seals continue to fail;in addition to the real seals leaking we have had to have the abs sensors replaced twice, the oxygen sensor once and a seat belt sensor once.
I noticed a fluid leak from the rear axle of my 2002 ford explorer and took it to the dealer for diagnosis. It turned out that both the left and right rear axle seals had failed.the vehicle had only 75k miles on it when the leak began.i double checked the recommended service schedule to see if i had missed something but they do not recommend that the rear axle fluid be changed until 150k miles.so this is not a case of owner neglect.after some discussion at the dealer service center they informed me that this repair is fairly common on explorers, mountaineers and aviators and that the repair kit has a newly designed seal.if there is a newly designed seal available, this strongly suggests that the original seals are insufficient.this is also proven by the fact that both seals failed, not just one.the cost of the repair was quoted at $490 ($380 of which was labor cost).this is too much to ask a consumer to pay for a part that was under designed and not properly tested prior to being put into production.therefore, i believe these rear axle seal parts should be recalled and the oem should be forced to reimburse vehicle owners for repair costs.i also noticed that there are tsb's regarding explorer, mountaineer, and aviator vehicles that may have been filled with the wrong rear axle fluid at time of production but have no way to get more information on this to see if my vehicle is affected.i would be interested in any information nhtsa may have.
2002 ford explorer, eddie bauer 4wd 4.0l; 83k miles, for the second time on vehicle has rear axle seal leak.rear axle seals and pinion seals replaced at 55k; humming noise/whine from vehicle at cruising speeds.many similar problems reported online, and ford tsb's issued, but no recalls. See, for instance:http://forums.carreview.com/showthread.php?t=93 first repair was over $700 and this one will require rear assembly replacement, in excess of $1200.first repair used 'updated parts' from ford, supposedly designed to prevent problem recurrence.
Consumer stated rear axle seals were leaking. Dealership was notified, but did not resolve the problem.
My ford explorer rear axke to diff. Seals are leaking oil, and the rear end is very noisy.ford put new seals in at the cost of $340.64 .the day i pickeded up the vehicle they were still leaking 30 miles later with the new designed seals in.i put the 2002 explorer back in the garage to get the seals changed 6 days later. Sthe rear end is still very noisy, but the seals are not leaking for the time being.i called the ford 800 number to complain and try to get my money back with no avail.
I have a 2002 ford explorer.i have had to replace the transmission at 51,000.i have also had to replace the rear seals axle seals on both sides and they both need it again.
Rear axle has had recurrent leaks. These were repaired 3 times under warranty. On the fourth occassion the dealer replaced the axle. This was also done under warranty. Problem was firsted noted at just under 30,000 miles. Axle replacement was at 58,ooo miles
I was told thatthe 2002 ford explorer has rear seals leaking. I need to get these replaced as soon as possible because i will have to replace the drive trainif it fails. I have 119,000 miles on the vehicle, but i always had it serviced with ford. I have done some research and apparently the seals have been failing at low miles. I felt the sealswere defective because there were some with this problem with low miles. Apparently the dealers waited until the warranty expired. I felt ifthe vehicle failsed this would be a safety issue.ford has produced more defective explorers. I am now faced with a large repair bill.
I have owned a 2002 ford explorer for 27 months. During that time i have had numerous issues with the auto transmission delaying before engaging into reverse and not smoothly going into forward gears when travelling. The dealer has tuned the transmission 3 times and now at 109,000 hwy miles i need a new tranmission for $3,000 usd. This tranmission has received numerous complaints in the nhtsa database and has almost caused an accident where i hit another car when reverse engaged after 3 seconds. I have already spent in excess of $500 on this transmission and the first maintenance occurred at 32,000 miles. In addition, the axle seals continue to leak after being replaced several times and per my dealer sources are a design flaw. Nhtsa needs to get this public before someone gets killed with the transmission issues and have ford correct their design flaw on the axle.
Rear axle seals and wheel bearings.we have had to replace the rear axle seals on june 4, 2004with 4, 000 miles,and on jun 16, 2006 with 69.600 miles.also had to replace rear hub bearings and assembly on april 17, 2007with 74,000 miles.this is obviously a recurring issue, and i have been told this is a common explorer problem.all work on this vehicle has been performed by reputable ford authorized dealers/service, and would expect work to last longer than1-2 years.
After several attempts to diagnose transmission problem while under warranty, ford finally found a problem at 46,xxx miles (not covered under warranty, but ford offered a $1000 deductible).burt ford of arapahoe ford inc. Centennial, colorado replaced the automatic transmission with a remanufacturedserial# 0302462w and replaced the rear axle ring and pinion gear set, bearings, and seals (sept. '06).we received a ford powertrain service part warranty until 06/17/2008 (7yrs from original owners date of purchase).we are taking the vehicle back to service now (mar. '07) for the same problems to champion ford of sandy, utah after 6,000 miles of use.
Leaking rear axle seal.
Brought my car in for a 60,000 mile checkup and was told that my axle seal was leaking and that thering and pinion gear-rera kit/seals were needed to fix the problem at a cost of $1131.83 plus tax. The advisor said that the seals rotted and then the leakage began and it went down hill from there.this same car had been in earlier this year with what we thought maybe a transmission problem.it was checked and we were told there was no problem but there wasn't any indication of axle leakage problem.i have researched other complaints here and there seems to be about 4-5 other people who have a similar problem and want to know why ford motor company hasn't address this problem with a recall.thee are a lot of other folks with the same problem expressing it out on fordforum.com.we have owned 4 explorers and feel very disappointed that we need to spend this kind of money with a car that has only 60,000 miles on it.
Yet more leaking read differential seals.rear end howling also, has been for about 15,000 miles now. 79,000 miles currently.i will have to change the rear seals again, and will inspect for the howling noise again.may have to change pinion bearings!?as a mechanic, it is unbelievable to me that we would be having seal and bearing failures at such low mileages.bad aluminum housing castings maybe?bad machining? too much slop at the rear half shaft, causing premature wear on the seal faces?what ever the reason, ford is not making much effort to repair. And they seem surprised that folks are buying foreign trucks. (toyota trucks)
Transmission and rear-end.sealed transmission was serviced at dealership at 29,000 miles.since then transmission has a whirr and then a clunk while decelerating back into first gear.whining noise from rear-end since 12,000 miles. Ford replaced faulty rear-end seal 6 months ago, whining still there.i feel that ford is stringing me along until warranty expires.ford knows there are problems but wont fix until part fails completely.
The contact owns a 2002 ford explorer limited editionwhile idling at a stop light, thedrivers side front airbag deployed without warning. She had experienced between 5-6 major collisions/crashes with the vehicle and suspects that the failure of the airbags were due to the incidences. The manufacturer did not speculate that the previous crashes caused the airbags to deploy. The manufacturer would not take any liability for the failure, and repairs cost over $3,000.00.no repairs had been made to the vehicle to date.the failure and current mileages were 131,000.updated 11/23/09. *ljthe rear pinion seal was leaking. Updated 11/24/09
Dt*:the contact stated afterhavingrear axle pinion seal repaired at a local independent repair shop the mechanic noticed the rear suspension coil springs were broken and needed to be replaced.the manufacturer was consulted.
There is a slight leek of differential fluid from the left axle seal.i now have noise at highway speed from rear end.fluid level has remained good.
The rear seal on the axle assembly had to be replaced 5 times on the consumers 2002 ford explorer.the consumer requested reimbursement. *sc
Currently own a 2002 explorer xlt with only 65k miles on it.the transmission is in need of a rebuild because is slip from time to time.the rear differential seals are leaking.the entire rear of the vehicle makes a humming noise so i suspect that a rear bearing is going bad.not to mention the 4wheel drive system has not worked since i bought it a little over a year ago.i've had intermittent issues with the air bag control module and also the backup alarm system.there is nothing but poor write-ups about this truck all over the internet.all the same problems i'm experiencing are problems many other drivers have also had.
Whine in rear end of a 15911 mile 2002 ford explorer, part, ring and pinion, had to be replaced, i had to pay a 100 ded. Supervisor at ford's 800 # denied that this was a common identified problem, said that if it was it would be subject to a recall and i would have gotten a notice. Tsb 18466 & 18423 describes the problem.
I currently own a 2002 ford explorer xlt.several months ago (sept 07), starting hearing a whining or tinning sound coming from the rear.as the weeks/months went by, it starting getting louder and it started sounding like an airplane flying overhead.i took it into the repair shop, mechanic said it was the right rear wheel hub assembly.about $575 to repair.had the repair done in december 07/january 08.i don't do any towing, the car is mainly used on the weekends.i have 62k mi. On the car, barely even 10k a year. Now, here it is, 2 months later, and the same thing started all over again.took it to the shop.now, it's the left rear hub assembly that went bad.another $575 !!this is a serious problem.my mechanic said the wheels could come off and could cause a serious accident.i have a 7 year old (just turned 7 today), and one on the way !!this car is our main means of transportation for trips and vacations and i cannot risk the lives of my family or the lives of others, if this car fails on the highway.this problem should be labeled as a recall and ford should have to pay for the repairs.
2002 ford explorer eddie bauer 4l v6 auto transi had my explorer into the dealer for an oil change last january and they mentioned that my right rear wheel seal was leaking and needed to be changed but not right away.i waited for the next oil change in april and scheduled it in for a wheel seal replacement -- $190.no mention of any problems with the rear end.not 90 miles later i hear a loud crunching sound and managed to limp back to the dealer to find out that the same right rear hub they just replaced the seal on has a bad bearing/hub.they replaced the hub and bearing at a cost of $899 ($533 parts).given the explorers history of problems with the right rear wheel (firestone blowouts) causing rollover accidents i think ford would take this problem seriously.if having a tire fail can lead to rollover accidents imagine what happens when you lose the entire wheel!
The lugs: bolts on the rear driver's side wheel have broken off twice causing the wheel to come off.the first time was in october 2004 and second time was in january 2005.1st time i was getting on the expressway and the 2nd time i was just getting off the expressway.this problem has cost me over $2000 in repairs, time lost on my job, but more importantly - it could have cost me my life or the lives of others.when i spoke with a ford representative, i was told, " sorry" and sent a customer satisfaction survey.i can't believe this has not occurred to others.i am reluctant to even drive this thing anymore but owe too much on it to get rid of it.if nothing is done to make me feel safe in my explorer, then it will be the last ford product i will ever own and will encourage everyone i come in contact with to avoid ford products as well and i'm going to put a sign on the back for everyone to see letting them know that the explorerer is an unsafe vehicle. All i want is peace of mind when driving myvehicle.
Wheel hub and bearing bad.
Humming, whining noise coming from rear at interstate driving speeds, especially when accelerating.
My 2002 ford explorer had rear and front howling noises similar to a jet during take off. Also was very unstable at higher speeds. Ford dealership found both rear wheel bearings and rear differential bearings need replacing. They also stated that the rear had such a wobble that it would dangerous to drive in its current condition. Just the rear wheel bearings cost me almost $600. On further investigation they found the front hubs and ring and pinion noisy and also in need of replacement. The total for these repairs is nearing $3000. No wonder ford is heading into bankruptcy! this vehicle still has well under 100,000 miles, has never towed, plowed or used off-road, all highway mileage. Is this why they say ford is fix or repair daily? my next vehicle will not be ford for sure. Ford needs to have these issues recalled and fixed before somebody gets hurt.
Replace rear end in 2002 explorer 2 times. Ford vented the differential with a tube that exits around the rear wheel well.this design allows a lot of water to get into the differential and ruins all the workings.i had it fixed and in less than a year later experienced the same problem - i now have to have the tube reworked as well as fix the bearings again.my mechanic says it is very dangerous!
A whining sound comes from the front end end of the vehicle, upon first inspection by a mechanic a bad tire was found and blamed on the noise. As it was bearable at highway speeds, we ignored it trusting the diagnosis. We planned on purchasing tires soon and believed the problem would be solved. New tires were purchased and an alignment done and the same sound came from the front end most noticeably 45-65 mph. Now we are told it is a wheel bearing and the cost for the parts alone is $350.00 not to mention the $55/hr. Labor. We already had the rear end replaced for noise and now we are told that a dangerous situation involving another part of the drivetrain is looming. This is unacceptable and i would hope that ford would acknowledge the problem that the vehicles have and remedy it. I have heard of this happening to vehicles with far less than my 65,000 miles and these parts were build to last a whole lot longer as they were supposed to be sealed and maintenance-free, instead they fail too often and cost a fortune. I believe this will be my last ford product if i do not receive some sort of satisfactory response from ford.
I have a 2002 ford explorer and i have only had it one year i got it used from a dealership it was a one owner and in the time that i have had it i have put over $800 worth of work in to it with brakes,hubs,and one auto lock hub the hubs on the drivers side let go one month ago and a week ago the pasenger side rear hub let go it has been siting ever sence thes are very expensiv things to replace and shold not need to be done on avehical that is only three years old.
Wheel bearing failures-4 in a 6 month period of time-cost over 1700.00 too have these repairs-ford will not help out and there customer service is a joke. I have a child that is always with me and 2 times it could have been bad.
I am the fleet manager of the buffalo grove park district and we own four ford explorers two of the four a 2002, and a 2003, explorer 4x4 xlt have had numerous expensive problems such as wheel bearing failures three failures on the 02 explorer and one on the 03, rear strut failure,seals leaking converter clutch failure,rear axlenoise gear whine,clutch pack noise,all these problems on vehicles that are out of warranty by mileagebut only a couple two or three years old. This year jan 04 to jan 05 3,500 in repairs for these two vehicles, not including the rear axle problems on the 03, this is "not acceptable"p.s. The mileage 72,000 on the 02, and 51,000 on the 03
I purchased an 2002 ford explorer xlt v6 with push-button 4x4. First therear passenger-side axle and hub broke. This occurred without warning while going down a highway. I was slung into oncomming traffic, but luckily an accident was avoided. I replaced the axle and hub assembly.about one month later the drivers side rear axle began making a humming noise. One day later it made a loud bang and broke. I replaced the axle and hub assembly. Within three weeks it broke again. I replaced it again. It lasted one month. Replaced again. Lasted two days. Replaced the axle/hub assembly for the 4th time. A little over 1 month later it is now making the loud noises. I put the vehicle up on a rack. I was able to slide the wheel in and out and left to right with the slight push of a finger. I have had several mechanics look at the vehicle. They have told me the rear end is not messed up. One mechanic said their may be an issue with the housing but he cannot 'see' anything wrong. I was advised to replace the rear end. Which is estimated at around $1500-$2000. I have already spent upwards of $4000 on axles/hubs/and earlier brake problems.
Vehicle made increasingly loud noise at right rear wheel area.sounded like airplane take-off or tunnel sound at rear while driving.noise increased on wide turning roads as if some kind of pressure exerted on right rear wheel.thought it might be tire pressure problem.before having tire checked the vehicle became nearly impossible to drive on a straight-away at 25 mph with serious noise in the rear that sounded like something would fall apart soon.fortunately i was very close to a auto service center in a 25 mph area.car could no longer be used.the right rear hub bearing assembly was replaced.the other 3 were checked and were fine.i do not have any of the parts.
Rear end hum and leakback tire was loose due to rear wheel bearings deteriorating, took it apart and bearings fell apart. There was no grease on them. This '02 explorer has 30,000 miles on it.
Multiple wheel bearing failure on 2002 ford explorer 4x4, 42,000 miles.loud noise prompted action before complete failure.complete failure may have resulted in wheel lock-up and possible crash.despite complaint and resquest for the repair to be covered given limited mileage, no assistance from ford motor company.dealer did replace one unit at no charge.ford provided no assistance.personal knowledge of another owner with similar problem, had to replace all four wheel bearings.this is certain to become a major safety problem as these cars age if ford is not held responsible for the defect and forced to take preimptive action to save lives.
From purchase there was a khkhhhkh noise that my brother noticed.i took it back to the dealer and nothing was found. On the 3rd trip back to the dealer, i was told the transmission shield was loose so they tightened it. The noise continued so i had my neighbor who has a trans shop listen and he said have them look at the torque convertor.the dealer did (34,000 miles), had the car for 14 days and fixed?? it.its back in the shop now (16 days) (37,000 miles) and 1st gear and my forward clutches are being replaced.did i get a lemon?
At approximately 10,000 miles i started experiencing minor difficulties with the clutch.at 14,000 miles, the malfunction became much more pronounced especially when shifting out of first gear.i took the vehicle in for warranty repairs but today was told i had worn out the clutch and the repairs would not be covered by the ford warranty.ford is asking $1,374 to repair the clutch.my explorer was used overwhelmingly for city and highway driving.at 10,000 miles it had been in 4wd only once and at 14,000 miles, only three times.this is the seventh vehicle i have owned with a manual transmission and i certainly know how to operate a stick shift.today the general manager of leif johnson ford (austin), fred trudea, hung up on me because i was taking contact notes on my computer.he heard the computer keys clicking and asked what i was doing. He then refused to give me a phone number for ford's regional service manager, wasn't even sure of her name, and did not offer to find out.he was so flippant about my time and resources, that when i asked him to arrange a conference call with the regional service representative, he replied if you don't hear from me in four days, give me a call.when i told him i would not play tag and needed a daily update until this was resolved, he refused.later in the day, another leif johnson employee, tony manzano, called to tell me the regional service representative declined to return my call.mr. Manzano would not give me her phone number or email.i asked both mr. Trudea and mr. Manzano for something in writing stating they were refusing to make the warranty repairs and reasons.both mr. Manzano and mr. Trudeau refused to place anything in writing.they told me to call the ford 1-800 number.today was the most abusive consumer experience i have had in my life.every request i made was returned with with no, stonewalling or just general contempt.
Prior to purchase 6/03 @ 40k miles, trans fluid 2 qts low, nothing else addressed.april '04 @ 50k miles replaced leaks in transmissions, charged $200 deductible.sept '04 replaced rear differential, jan '05 replaced rear diff clutch assembly, now need whole new transmission at 68000 miles.
Dt*:the contact stated while turning the vehicle at low speeds, not exceeding 10 mph, the vehicle vibrates.the dealership determined the clutch basket and rear axle seal needs to be replaced.
Have had to replace both rear wheel bearings on 2002 ford explorer limited, also had to replace both rear springs. Lucky my wife has good hearing so she noticed the noise as soon as it started or else may have went far enough to loose wheel. Had rear springs and wheel bearings replaced at a cost of approximately $1100.00 . After reading complaints and talking with other explorer owner i feel it should have been a recall for factory to fix.also have recurring problem with airbag warning light coming on. Have to jiggle wires under passenger seat to make light go out.
2002 ford explorer , had rear end repaired at 75000.0 miles by ford dealer and again it's making a grinding noise at 101000.0...like all others, they state out of warranty and want customer to pay.
My 2002 for explorer has a growling sound coming from the rear end.took it to the dealer ship they took 30 minutes to tell me that the rear differential needed rebuilding.i thought this was a bit quick until i found out that this is a common problem with this explorer model.the cost is 1600 and i was told that the rear end could lock up.this sounds like a safety issue that should warrant a recall.i did a internet search for the same problem and found that many have experienced the same problem and even after the repair it does not fix the problem for long.
Noise from rear wheel hub bearings. Ford tsb 05-25-8. I have only 35,000 on this vehicle and am concerned that if there is a bearing failure on a rear wheel hub you could lose control of the vehicle. I feel that ford should be responsible to correct this defect.
2002 ford explorer rear end growl/whine.
Loud thumping noises coming from front end of 2002 ford explorer. Ford says they are normal. It didn't do this when we bought it. Also there is a loud whining noise coming from the rear end. Rear end has been replaced onced. Problem disappeared for about 10k miles after it was replaced. Wife is afraid to drive the car as we have three newborn babies.
Replace rear end in 2002 explorer 2 times. Ford vented the differential with a tube that exits around the rear wheel well.this design allows a lot of water to get into the differential and ruins all the workings.i had it fixed and in less than a year later experienced the same problem - i now have to have the tube reworked as well as fix the bearings again.my mechanic says it is very dangerous!
I had to go into town. Some roads were snow and ice covered. On a small hill my vehicle started spinning and fish tailing trying to get up. I had not experienced this type of traction and handling problem before and it was unexpected. I managed to turn around in traffic and took another route. Same thing happened again on a slight incline. I realized that the 4 wheel drive was not working. I tried to manually engage it without success. I eventually made it to a ford dealer. After checking they informed me that the 4x4 module was bad. After doing some internet checking, i have found that many others have had the same problem. Many claim that the failure happens after the battery is disconnected for some reason. My vehicle had a recall to remedy a speed control defect about a month earlier. The problem also seems to affect 2002 explorers more than other models. The loss of the automatic 4 wheel drive can result in loss of control affecting not only the explorer but other vehicles also.this type of failure is unexpected and no panel light indicates that the vehicle is in automatic 4 wheeled drive. The only indication is the light in the selection pushbutton which can not be seen in daytime driving with the head lights on which dims the panel lights. No failure indication and the loss of the 4 wheel drive when you expect it to be there causes a dangerous situation.
Stuck in 4x4 mode and cannot turn.almost caused an accident.
Throttle stuck and car would not slow down, almost caused an accident, put car in neutral but engine kept on racing,searched internet on found that the throttle cable is defective, ford changed design from 12 to 9 wire design, saw alot of posts on internet with similar experiences, can't believe no recall.car accelerated on its own.
Wheel bearing on my 2002 ford explorer is completely shot and causes vehicle to loose control and shake uncontrollably. Well simple wear and tear and extremely poorly manufactured parts on a 2002 ford explorer is responsible for the failure. On most vehicles these problems don't occur until well after 160+ thousand milesi have personal experience with this problem right now and from what i have read this is a recurring problem on all ford explorer between 2002 and 2004. I have read that on several occasions that the wheel on the vehicle would come to the point of falling off. As for replacement and correction you could replace all four bearing and between 8 and 24 thousand miles they would have the same problem. Typical repair cost range from $500- $2500 which really isn't too affordable when it occurs more than twice in a 12 month period. I also read that numerous people have reported the problem to ford and all ford says some one may call you or that its not under recall so we can't do nothing for you.
I'm reading many, many, many and multiple complaints about the same things for the 2002 ford explorer. Mainly the wheel bearings going which can cause the wheels to fall off with the potential for severe injury or death and the rear differential going out. Ford needs to recall these vehicles and fix this matter!
I purchased a pre-owned 2002 ford explorer at the end of 2007.at the time of purchase, the vehicle had just under 60,000 miles.around 65,000 i began to hear a high pitched howling sound coming from the rear of the vehicle.i had the noise investigated and had both rear wheel bearings replaced as a result.this did not, however, solve the problem.the noise continued and intensified.recently, the sound began to be accompanied by a low grinding sound and a definitely perceptible 'dragging' affect.this happened just shy of 80,000 miles.after extensive research, my problem has been re-diagnosed as a rear drive train/axle problem.i have also recently discovered that this is a persistent problem with this make/model, but ford is refusing to acknowledge/accept responsibility for the problem and the potential safety concerns associated with the rear axle seizing up during normal operation.this link: http://www.carcomplaints.com/ford/explorer/2002/drivetrain/rear_differential_problems.shtml represents a list of ongoing complaints relative to this particular issue.
2002 ford explorer eddie bauer 4.6 has a loud whining/howling noise coming from rear differential. This is a known and documented problem/defect with these vehicles. Ford has many tsb's about the problem, but will only replace the differential gear assembly at a cost of $1100.00.
2002 ford explorer xlsoriginal owner 72,000 miles. Have noticed a whining humming ,noise coming from rear of vehicle while driving 50-70 miles per hour. Been doing it since 30,000 miles. Dealer says possible right wheel bearing?
- ford tsb # 06-4-4 (binding during turning); solution is limited slip clutch pack replacement- ford tsb # 05-23-3 (rear diff. Hum); solution is axle repair kit - ford tsb # 4-24-17 (5r55w transmission - no 3rd gear orslipping 2-3 shift); solution is replacement of intermediate clutch bands- chronic o/d light blinking with dtc p0755 (pressure control solenoid b circuit malfunction)this is just the list of issues i don't have the capability to properly troubleshoot. I have done a lot of other work already myself which i won't mention. Ford is aware of these problems with many 02' explorer's as i have read. In my opinion, these problems should be corrected at no charge to the owner as these problems are not isolated cases.
2002 ford explorer, replaced front left and left rear wheel bearings.now the right rear bearing is going out.mechanics at ford dealership said its a common problem.ford needs to recall these.
When i go to or from park the car jerks and has almost cause me to get into several crashes. This happens at least a couple times a week.
Rear differential.
2002 ford explorer limited, 4wd, 4.6l - 84,000 miles:rear differential unit whining/roaring for a few months and getting progressively worse.i have mechanical background and looked at the vehicle on rack with mechanic.rear differential is obviously very bad and i am lucky i did not take my family on vacation with this problem as if the wheels would have locked at highway speed it could cause serious accident/injury. I have not heard of problems such as these with regular/easy use at such low miles and with proper maintenance (as i have done).i have also replaced left front wheel bearing and am suspicious of right rear wheel bearing, which will be evaluated after repair of rear differential.
Transmission light blinking.transmission slipping.
Rear end started whining while on road trip from nashville to home.left rear wheel started to wobble and then seized.vehicle is not drivable.
My 2002 ford explorer xlt currently has 79,000 miles. Loud grinding noises could be heard and a grabbing sensation could be felt from the back of the vehicle. I thought the tires were cupped so i purchased new tires and had the vehicle aligned. The noise was still evident. A certified mechanic stated to me that both rear wheel bearings failed and they need to be repaired. Along with that, he stated my differential needs to be repaired. Lastly, both rear coil shocks were broke into pieces. I had them replaced at 78,500.
The vehicle is a 2002 ford explorer .the rear transfer case bearings wear out prematurely and can seize up while driving on the highway and cause an accident and is due to manufacturer defect.
Ford explorer 2002 just would not accelerate when pulled out into traffic. Now o/d flashing and told that it is a transmission problem. Many thousands with same problem but ford won't do anything.
Wheel bearings and rear differential bearings where identified as being worn out(dangerously) to the point where the wheels could have come off the vehicle during normal operation.this was on a 2002 ford explorer with just under 55,000. This included all wheel bearings and bearings located in the rear end (differential) causing a loud whining noise.*tw
My wife's 2002 ford explorer had a whine in the rear end since it was new and it continued to get worse with time. At about 55k miles it was so bad that we had to have the entire differential rebuilt at a cost of over $1,000. At 65k miles the engine had begun to make noise and it became much louder rapidly. The entire cam drive (timing chain, sprockets, tensioners) had been ground up. The tensioner pads had 3/8" deep grooves worn into them and there were metal shavings everywhere. The bill this time was almost $1,300. It is interesting that all the parts that were replaced were a different design than the originals. If there was nothing wrong with the original design, why spend the money to change them? of course ford would not admit that they had a problem with the timing chain for the cams.after the timing chain was fixed there was still a noise so we took it back to the shop that did the work. With a stethoscope the noise was isolated to the bellhousing/torque converter area. We took it to a transmission shop we trust and he thought it was a cracked flex plate because that happens frequently on these vehicles and it causes that kind of noise. The flex plate was fine as was the front pump on the transmission and the starter drive. The only thing left in that area was the torque converter so we replaced that. The noise was still there. He said that the noise had to be coming from the transmission and that would be a $2,000 repair. I've had it with ford and their "quality is job one" or whatever their current advertising lie is. This car is a lemon and they won't admit to a single thing being wrong with it. Every driveline component has had to be fixed and it only has 67k miles on it. Ford should be ashamed of the way they hang their customers out to dry.even though i had to identify a particular date below, this car has had major problems since it was new in 2002.
2002 ford explorer differential subject to increased whining @ 85000 miles andrapidly failed over the course of one week @ 99,000 miles. R side wheel bearings have failed at same time. Differential has locked up and drive gear jumps gear teeth during any turn. Dealer claims they've never seen such a failure but located a ford 'fix kit' very quickly so am very suspicious of their statement. I pulled the explorer from the dealer for second opinion and rep told me to 'park it' and never to drive it until repaired due to potential of highway lockup with extreme consequences. Ford is hiding this defect from the public. Have just filed complaint with ford online who are replying with form letter email refusals to help . Drive gear failure on any vehicle is unheard of, and should never fail. Vehicle sits on a truck chassis and should be sturdier than it is.
My husband and i purchased a 2002 ford explorer xlt around mid july/early august 2002. In august of 2003 i notice that my car was experiencing some clunking in the transmission. I don't know the full detail of that problem but they gave me an extra 5 year warrenty on my vehicle. Last year my family and i took a trip to florida and my car would get this loud roaring sound at 45 miles per hour. When we returned from my trip i called to complain about it. They asked me to bring it to them but they said that it was my tires.my husband replaced the tires hoping that this would resolved the problem. (even before this problem because they requested us too). A week later my husband and i went to texas and the sound got worse. Upon returning from our trip i was told that it was my axel. My family and i could have been killed because of their mistake. I 've had my front and rear wheel bearings, axel, axel boot, hubs bearings, emergency brake (which they say was split) replaced. I still hear a problem with my transmission but they keep telling me that my car is safe to ride in. I do not feel safe in this vehicle. I've gone to the attorney general, filed a complaint for abitration. My (prepaid) attorney has even sent them two letters advicing them to take this situation seriously. They never replied back to me or my attorney. I'm ford plan and i really thought that i would be treated with a little more respect. I want them tobe responsible and see that they sold me a "lemon". I really need some help. Thank you.
I just had to replace the gear and pinion assembly, axle differential gear on my 02 explorer, a very costly repair on a 02, 47k miles vehicle.but the reason why i'm making a complaint is because i found over 100 complaints over the internet for the same year/make vehicle.i talked to a couple of different mechanics that told me that if i didn't notice the noise and replaced the parts, my rear wheels could lock while driving and i could have found myself in a very dangerous accident.so i contacted ford about it, they responded that they were aware of the problem, but since the nhtsa didn't find this to be a life threatening problem ford decided not to issue a recall.possibly locking the rear wheels on a 4x4 vehicle is not life threatening????hundreds of consumers with the exact same problem and nothing is being done?if there are no fatal accidents from this problem yet is because people like myself will spend the $1100 to repair the problem before they risk their families...is it worth risking someone dying so ford can save some money?i'm outraged!.
The contact owns a 2002 ford explorer.while driving 35 mph, the contact heard a grinding noise coming from the front end of the vehicle.he examined the vehicle and noticed that the tire was rubbing against the a frame in the front end of the vehicle.prior to the failure, the contact noticed that the brakes were taking a longer period of time to stop the vehicle.the vehicle was taken to the dealer and they stated that the cv joint and bearing hubs needed to be replaced.the vehicle has been repaired by the dealer.the current and failure mileages were 119,000.
Noted "clicking" noise when wheel turned at slow speed, assumed cv joints were going bad.however, dealer said that lug nuts were loose, and when tightened the noise stopped.what is notable is that the wheels have never been off, so this condition originated at the factory.dealer says owner at fault and charged for the repairs.owner says this a factory defect and a significant safety item and insist it be covered under warranty.at impass.
Rear end roar at highway speed and reduced gas mileage.
2002 ford explorer xlt, about 62000 miles.differential noise started about 2 months ago along with a right axle seal leak.noise is speed relational, starts at about 30 mph and increases in frequency linearly with speed.noise level also increases with increasing speed.differential, although leaking slightly, still makes same noise when topped off with synthetic differential fluid.through research i have discovered this to be an endemic problem with 2002 and 2003 explorers with hundreds of occurrences noted in various places on the web.many mechanics report that if the pinion retaining bolt fails, the differential will lock up both rear wheels simultaneously causing loss of control.i have not read where this has actually happened but the noise is very loud and people riding in my car always notice it.i believe that ford should step up the plate on this one.i have owned nothing but fords for many years and i drive an excursion.i was referred to this site by a post on www.carcomplaints.com.
At 80,000 miles the vehicle had 'whine' or 'roar' from rear end.i decided it was not worth fixing and 'lived with it'.the vehicle now has 136,000 miles, still 'roars', and has two seals (that reside in differential case) that are now leaking.i will now have to spend at least $1200 to fix and have already spend $200 to diagnose.
Abs light came on at 19,518 miles, 22,071 miles, and 27,078 miles.more importantly, however, are my issues with the 2002 explorer rear end.10/1/03: 27,078 milesabs light came on, the dealer replaced the assembly.rear differential was leaking, dealer replaced the seals.7/28/04:40,541 milesrear end leaking again.half shafts were worn.rear locking diff was slipping.the dealer had to replace both halfshafts, seals, and clutch packs.9/22/04:43,203 milesrear axle chattering.replaced whole rear axle assembly.2/25/05:54,960 milesrear diff making more noise.left rear axle bearing was noisy.replaced left rear axle hub and assembly.on test drive, the dealer found that the bearing they just installed was bad, so they had to replace it again.8/11/05:68,000 milesleaking fluid from rear end.the dealer performed the following maintenance:replaced diff seals, replaced timing chain, replaced right front hub assembly, replaced ring and pinion, replaced front end tie rods, replaced both lower ball joints, performed front end alignment.all told, i have had my explorer in the shop at least 10 times.my warranty is about to expire (7,000 more miles) and i'm going to try to get ford to buy the vehicle back.from what i've heard, this is not an easy process and apparently doesn't happen often with such 'high mileage' vehicles.if they don't buy it back i will be forced to take a huge loss on the vehicle.i will then purchase anything but a ford.
There has been a load humming noise from the rear differential since 42000 miles.
Rear differential seals leaking oil and whine at road speed on 2002 ford explorer with 51000 miles. Vin [xxx]. Updated 07/16/2012 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Rear differential seal bad.
My 2002 explorer has a rear end problem and the vehicle only have 76,000 miles on it, i have put a window switch in it already , window regulator, 2 speed sensors, and some kind of an emmisions part. I should not be having these problems already.
The rear differential has had an increasingly loud whine at speeds above 45 mph.it was first noticeable at mileage of 30,000.now at 55,000 miles it has gotten worse.i will have to replace the differential soon, but ford has not engineered an improved rear-end.therefore the problem will probably reoccur. Many ford explorers (2002-2005 ) have this same problem.this repair should be paid for by ford as a known defect.
With in the first year of having my vehicle i had to have 2 transmission repairs.within the next year it was done again and then i started to complain about noises and a thumping coming from the rear during acceleration.i now know that the thumping is due to the rear differential and axle needing repairs.now the vehicle is out of warranty and this is going to cost me about $1,000.00 not to mention that i have had to have the transmission done also at a cost of $400.00there are many other people with this same complaint that i have noticed on the internet and i think that something should be done.
Explorer makes whining noise in rear end at speeds between 45 and 70 mph.the abs light stays lit continuously even after having the brake system services. Have also had front wheel bearings replaced all this since the vehicle reached 60,000 miles it now has 86,000 and mechanic says it need a new rear end.
Rear differential on 2002 explorer started humming at ~45k miles and began roaring ~60k miles. Rear differential started leaking around the time the noise was first heard.differential now leaks bad and roaring is getting severe at 68k miles.odd thing is, all this leaking and the lube level has never been low.this isa definite safety issue and should prompt a safety recall due to potential of the differential locking up on people that are oblivious to their vehicle making odd noises.
I bought my explorer brand new in may 2002.i have had problems with the rear end differential twice, rear end sensor, and my latest problem is the rear end sealer (pinion).all within 3 years of owning the vehicle.
Module that controls the "control trac" 4-wheel drive system, failed at 3000 miles causing system to assume rear wheels were slipping.this caused the system to intermittently cycle the front wheel drive to assist even though rear tires were not losing traction.owner complained to dealership 4 previous times of control trac problems, but dealership did not admit problem (told owner everything was fine with drive train) until 7000 miles when owner demanded a fix.dealer then told owner that ford knows about bad part, but that they have no idea when part will be available for repair.currently, explorer's 4x4 system is unpluged by dealer and is 2wd only.dealer said they "don't know how much damage has already been done with 4000 miles of driving with bad system."ford says module for fix, is on backorder, and don't know when fix will be available.
Vehicle purchased new, had a pinion noice in rear differential since purchased. Dealer changed rear differential and a week later it developed a leak due to blown axle seal. Rear differential then developed a noise when accelerating into a turn from a stoped position. Dealer added an additive to rear for limited slip unit. Noise is still there on turns but is very light. All this has occured since purchased new and 14,000 miles.
Loud humming noise coming from the rear of vehicle.dealer said seals were leaking causing a low fluid situation that caused abnormal wear.rear differential needs to be replaced.researching the internet, it seems that this is a common and well know problem with ford explorers and needs to be addressed by the manufacturer.
Rear differential has to be replaced at 63000 miles.all maintenance has been done every 3000 miles! already replaced transfer case. Also impossible to get into 4wd high.
Noisy differential. Constant whining around 50 mph and up.reluctant to report to dealer for indications of lack of response cited by other complainants. Living with problem until diff fails!
There has not been any accidents, yet.but the rear differential in the 2002 ford explorer will eventually fail causing the rear end to lock up and the vehicle be uncontrollable.many consumers have had to fix and replace the parts at low mileage and ford is aware of the problem, but refuses to voluntarily recall the parts.the rear differential seals go bad and cause it to leak.there is then what sounds like road noise consistent with vehicle speed.when the fluid is finally gone, the part will eventually lock up.ford had been advised by numerous consumers of this problem and knows of the possible problems that could arise, but refuses to take the steps necessary to prevent a major accident from occurring.please look into this and maybe someone can talk some sense into ford.thank you. S
Rear end hum and leakback tire was loose due to rear wheel bearings deteriorating, took it apart and bearings fell apart. There was no grease on them. This '02 explorer has 30,000 miles on it.
2002 ford explorer rear end whines.
My problem is with the rear differential as well as the hub bearing assembly in the2002 ford explorer, 60,000 miles onthe vehicle.terrible grinding sound in rear wheels, both rear bearings in wheelswere bad, as well as differential noise and leaking of fluid, e no recall on these issues, but i have found thousands of complaints for this same issue. It wasa safety violation not to recall these. If the rear wheels lock it would send vehicle into a spin, or travel off the road, why have you not remedied this with ford? you were taking a great legal risk, by not looking out for the safety of consumers.
Rear differential gears had whining noise replaced gears three times...still whining. Front hub bearings making grinding noise at 80,000 miles, told they are 1500 to replace, cant afford repair. Told if the bearings fail when driving at highway speeds could be a serious safty issue. Bearing should not need to be replaced at 80k. Have researched on the web and found this to be a pattern on the 2002 ford explorers. Something needs to be done on this issue.
High pitch whinning noise in rear end of 2002 ford explorer.dealer says rear differential gears have defect and i have to pay $1200. Because warranty expired! *nlm
Noise in differential.
I have a 2002 ford explorer that had a noise in the rear end within the 1st 30,000 miles.ford refused to do anything.they said it was the tires.we replaced all tires and the noise continued.after 3 rear ends/differential being replaced and paid for by myself, i think it is time to start a class action suit against ford motor com.
Humming, whining noise coming from rear at interstate driving speeds, especially when accelerating.
I have a roar in the differential in my ford explorers.it started just after the 36000 warranty.i now have 60000 and the roar is very load.
Loud humming noise coming from read end on 2002 ford explorer at speeds of 40+mph...read alot of coplaints, seems to be a differential problem in the 1200-1500 dollar range.
Vehicle out of warranty now at 114k miles. Transmission just replaced at my cost and now the rear differential is making a bad howling noise. I suppose that will end up needing replacement out of warranty. I'm having a real problem understanding why the vehicle is having such bad/expensive problems at just over 100k miles. Are they really building garbage ???
I first purchased my 2002 ford explorer in july of 2004.at that time i had the ford dealership in swainsboro repair the rear end due to a grinding noise that is emitted when the accelerator is applied.the vehicle had approximately 60,000 miles on it. Now, the vehicle has 105,000 miles and the noise has returned and is worse than ever.
I am the original owner of a 2002 ford explorer (eddie bauer).at speeds between 50-70 there is significant noise (roaring) from the rear differential.when i let off the gas, the noise goes away.currently have 60k miles, but noise started shortly after the vehicle went out of warranty (36k).thinking that it might be the tires, i replaced all at 40k.tires made no difference.took vehicle to dealership and was told the ring and pinion needed to be replaced at a cost of $1200.to incur this cost given the milage is rediculous.
At 43000 miles on my 2002 ford explorer xlt 4x4 the rear differential started making a loud whirring whining noise. I was informed by the dealer that the rear end needed rebuilt. I was also toldby the dealer and learned via internet bulletin boards that this is a very common problem with this year at very low miles, as the local dealer has had to rebuild quite a few.
The differential was replaced between 20-25k.the car was taken into today for the yearly state inspection.the differential is now leaking.car has 43k miles on it.seems to be a differential every 20k or so miles, which is unacceptable.two weeks ago on the way home from work o/d light started flashing, my , took it to the dealer, transmission solenoid went out, it was fixed. I had been complaining to them that something was wrong with the transmission since last feb, the transmission would slam into gear, would not shift properly, and would sound like it needed to upshift when the tac hadn't changed.get the truck home and the 4x4 doesn't work. Take it back to the dealer the transfer case module went out.dealer said it wasn't related to driving it with the o/d light on after ford's roadside assistance left me on the side of an interstate for 3 hours and then told me to just drive it with the light flashing. Abs light came on, it was code c1237, the rear speed sensor went out, thus i had no abs, checked message boards online, this is a frequent problem.along with the inspection today, it was brake pad replacement day.my pads were not completely worn down, but with winter coming upi wanted them done.went to my regular mechanic to have this done.the rotors are warped, and i should probably have them replaced with an aftermarket set, as the original ones are too small for a vehicle that size, and turning them would make them even thinner.
Ford explorer transmission rattled and dealer investigated and indicated that the transmission clutches needed to be replaced which was common on the explorer according tothe local ford dealer. I had two sales representatives,whosefleet explored,and they both had the same problems. I believed that if the nhtsa would investigate ford explorer transmission repairs with fleet companies you will discover that there was a major problem with ford explores xlt from 2002 to 2005. Most fleet car driver's didn't complain because the repairs did not come out of their personal funds.
The rear end has gone out twice now in my 2002 ford explorer. The car has 85,000 miles on it.
At roughly 45k miles, my 2002 explorer also had the whining noise from the rear end at 55-65 mph, oil drip marks on the driveway - took it to the dealer and they stated that i needed a right wheel bearing, replaced for $800.next time was just this summer (76k miles) - again had the whine return, drips on the driveway and this time it was the entire rear end - all bearings were shot.spent another $1600. On repairs, plus rental vehicle costs to travel on vacation.few days ago (78k miles), had "check gauge" lamp light when oil pressure gauge dipped to zero, then recover immediately.this happened three other times before i got home, with no flutter in the engine or anything that would indicate a real problem.next evening we started the vehicle, it made a evil racket and quit almost immediately, never to start again.aaa towed to dealer.dealer left message (on my voice mail at home - i had to save it) that the engine needs to be replaced for roughly $5,000.plus tax. I really need to speak to an attorney.this is what i paid $34,000 for 4 years ago?perfect condition trade value today is 9,200?
My 2002 ford explorer with 49,000 miles makes a whining sound when i drive above 50 mph which goes away when i take my foot off the gas.it comes back as soon as i press back down on the gas pedal.this has been a problem for a little over one year.it appears to be a pervasive problem with this model.
2002 ford explorer, rear end humming and made a great dealof noise. Mechanic saidrear end neededto be replaced.claimedthis wasa common problem, where was the recall?? now i am supposed to eat the $3000.00 to repair, i should have bought the highlander. I tried to support usa and got burned, not again!!
Rear drive axle has excessive gear whine under load from 50-70 mph.
At 85k miles, under normal driving use/condition, the transmission and rear differential have failed on my 2002 explorer. There are ford tsbs that identify and acknowledge these problems as evident in many of their vehicles, yet refuse to absorb any cost of the $3200 it will take to repair them.the wheel bearings also continually fail at a cost of $500 each, and have been repaired at least 3 times at my own expense. The torque converter and bushings need replaced, and the transmission cooler is worn. My mechanic explained these should not wear as quickly as 85k miles, and from the current state of its condition, recommended a complete transmission rebuild/replace, along with a new rear differential gear set. I have come into contact with hundreds of ford owners, of new and used vehicles alike, with the exact same problem and am seeking all resources available to initiate a suit against ford for its evident manufacture defects.
With normal driving, the differential of my 2002 ford explorer has progressed from humming to a loader roar while driving at all speeds, which i was told was 'normal for fords'. 5,000 miles later i am looking at $1,300.00 to replace the rear differential at my own cost, since fords warranty ran out at a measly 36,000 miles.this is a safety hazard in the fact that if you listen to what dealers and mechanics tell you, you can be driving down the road and have your whole rear end bust out on you, leaving the car without any capabilities to move anywhere. For someone who is not the most confident driver or does not now how to react, this can lead to some very erratic behavior.
Whining noise coming from rear differential. Vehicle has only 44,000 miles.possible crash if differential locks up at highway speed.ford says i need to replace entire differential, yet not willing to pay part of the cost.internet research shows this to be a common problem with 2002 explorer.
I am the original owner of a 2002 ford explorer.it makes a humming noise when driving at a speed between 30 and 55 mph; additionally the differential leaks as well.the ford dealer told me it costs around $1,500 to replace.i have heard numerous complaints for other explorer owners on this very same problem, yet ford refuses to admit there is anything wrong with the part.i think it is time for a recall.
Whining noise coming from rear differential on 2002 ford explorer. It is apparent that the rear differentials on these vehicles are failing and ford is aware of this but refuses to repair the problem at their expense.
My vehicle has a loud humming noise when accelerating at any speed. The mechanics at the ford garage say the rear differential needs repairs. I had other work done that day due to the loud road noise. I had a wheel bearing replaced, but still have a lot of noise. They said the repair could wait awhile(their suggestion due to the already large expense) i had this same repair done in 2006 and 2005.
We noticed a humming noise and a small oil leak coming from the rear axle.we took the vehicle to the ford dealer and were informed that the rear differential was in need of repair and that this was a known problem with explorers.we were given a discounted rate for the repair.two weeks later the left rear wheel bearing went out (with only 59,000 miles) and were told that this had nothing to do with the rear differential repair and would cost a total of $700 for both rear wheel bearings.
I have a 2002 ford explorer, at 30,000 miles i complained about a loud noise coming from the rear end, the dealer service department said it was the tires cupping because i didn't rotate them. At 43,000 miles i replace the tires before they needed to be replaced, the noise was louder. Now at 87,000 miles the noise is even louder and the dealer service department said for a new differential was $1,500. Ford should be made to recall the bad differentials that they put in the 2002 explorers.
The rear differential leaks.
I have been driving a 2002 explorer for about 4 years now. I am currently experiencing a major transmission problem, and just found out last weekend that the rear differential was going out. Now, i don't know much about cars so i rely on others, but when 3 different mechanics repeatedly told me that the rear differential was going out, i think that means something is wrong. I would never have guessed that a transmission would go out after just 5 years, and the rear differential is just icing on the cake. The fact that i have read several other complaints regarding this same issue and yet ford wants to do nothing about it just totally disgusts me. My family are very loyal to ford, even have a few relatives that work for them. Ford needs to recognize that this is a major concern and do something about it. Having your tires lock up while you are driving is a very scary thing and honestly i never want to drive that vehicle again.
1) began with whirling noise coming from rear end, ended with a leaking rear end component. Both rear end pinion seals replaced,new synthetic oil added and re-packed with all new gaskets.(new seals were ordered directly from ford) i was told that these particular parts were not available in aftermarket.
At 60,000 miles the differential on my 2002 eddie bauer explorer needed to be replaced. It was replaced at dealership. No longer under warranty. After searching the internet, it appears this is a common problem with the 2002 explorer.
Heard whining noise when driving between 55 and 70 mph in this vehicle for several months; the whining grew into a faint grinding at lower speeds and then a more major grinding.the differential unit had to be replaced.apparently the light construction of the explorer differentials causes this problem frequently.
Fix for chattering and rear whine on 02 explorer. When the car was new 25,000 the dealer replaced the rear pumpkin, very loud whine.. Last month with 85,000 miles on the car, during a turn the rear would chatter and shake the car. I was told the rear needed a special lube for the rear to keep the rear clutches free, i had a local shop replace the rear differential oil with a special blend and it has been fine since.
Tsb 05-12-6rear-end noise in a 2002 ford explorer.i have found that there are thousands of others with the same situation.this is a known defect and obviously a flaw on ford's part.the cost of this fix should clearly be placed on ford.
Drive train problems, holing noise from under vehicle, rear differential problems and transfer case noises, rough shifting from 2wd to 4wd.have checked on line for a long time and heard nothing but the same problems, why wasn'tanything done to fordto get these things put on a recall.we buy their product and now they didn't care about any of our problems.something has got to be done.
Rear end differential problem on 2002 ford explorer.
Explorer xl, v6, automatic transmission, with 88,000 miles.differential problem. Our mechanic determined that the bolt broke on a piece of metal holding the pinion in place. We were going down the interstate, 70 mph, the speed limit. All of a sudden we heard a noise. The sound resembled a flat tire. We pulled off on the shoulder and looked at all 4 tires. No flat. We then called aaa to tow to our first mechanic. He looked and discovered our parking brake shoe, yes, parking brake shoe, had fallen off. He replaced it, $130. He drove it out, and still heard the noise. He suspected the rear end. He couldn't fix that type of problem. We took it to our second mechanic. It took a week to get the lengthy repair done, to get it to fit into his schedule. After the repair was done, ($885) the abs brake system kicked in whenever we stopped. The pedal thumped!so we took it back and he said when the pinion was damaged, that also ruined the speed sensor in the rear end. He fixed it for free, feeling sorry for us that we had two expensive car repairs on our ford within 2 days. The mechanic said if we had driven much longer with that problem, the car could have seized (my words), and "thrown us through the windshield." (yes, we wear seat belts.)
My 2002 ford explorer rear end started whining around 45000 miles.i took it to the dealer and they said that the rear end neededto be replaced with a cost of $2000. I decided not to have the work done at that time. They said that it would get louder as time goes by. It now has 65920 miles and the whine is a little louder. I have owned a lot of automobiles , mostly fords and this is the 1st one that had the rear end wearing out with such low mileage. In reading 2002 explorer complaints there are many with the same problem. My next car may not be a ford.
Winding and roaring noise from rear end.
I just bought a 2002 ford explorer with 74,000 miles on it.i have had it for just long enough to discover a few problems with it, and have done enough research to know that i am not the only one by far with the same problems.i am not sure what causes the problems that i am experiencing, i just know that lots of other people are also having these problems.first of all, there is a leak in my rear differential.my truck is currently in the shop for that now - however, the shop mgr refuses to fix the leak until the rear end breaks....which will cost more and cause more repairs than necessary at the current time.my second problem - which the service mgr again refuses to fix until it breaks is with the timing chain tensioner - which leads to transmission problems which are also very costly.i have done my homework on this situation, since i have been forced to, and i am seeing over and over and over again, replaced the rear end on my 2002 explorer (multiple times on the same vehicle), and i am seeing over and over and over again, new transmission on my 2002 explorer (again, multiple times on the same vehicle).i don't know if anyone else knows about this site, or i'm sure that hundreds of the same kind of complaints would be filed with you....someone really needs to look in to this problem, because ford is awful proud of their vehicles and i am paying a hefty chunk of money for mine, as are the tons of other people out there with the same problems who just may not know how to go about getting something done regarding this problem...i'm speaking not only for myself, but, for loads of other people with the same problems.please look into this problem, i beg you!!i don't want to be on the side of the road with my babies (4 & 5 yrs old) praying that the right person stops to help me and not the one with bad intentions!!something needs to be done about this - ford has got obvious drive train problems!!!thank you for your attention in this matter!
2002 ford explorerwith 75000miles. During normal drivingbegan to hear a howling/grinding sound from the rear axle.seemedto be a rear differential problem that wasa very common among 2002-2004 ford explorers.no recall has been issued.
Serious safety and operation issue with the2002 year ford explorers suv, the rear drive differential is failing, vin#[xxx] is an example at 12,700 miles, serious interstate crash narrowly avoided due to the catastrophic failure of the rear differential.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2002 ford explorer 75000 miles ,has rear end noise whenbetween 55-70 mph.
Rear differential housing leaking fluid.problem was fixed once under warranty but is now leaking again.dealer refuses to fix again since it is 12 months past original repair and vehicle warranty has expired.
I have a 2002 ford explorer xlt with 96,000 miles on it and around 60,000 the noise started. First the front right wheel started to vibrate and then the hub went. While driving my front tire just collapsed. 2nd issue the rear end started to make noise is more likevibraing.and after searching on google, i find that im not the only one with this issue. This is a very expensive issue $1200. Just to startthe ford company is aware of this issue and nothing is being done about it. This is not a joke, this is serious, someone can get hurt.maybe that's what it will take for the ford company to resolve the issue, the issue that ford is aware of.please help!
My 2002 ford explorer has been in the shop 3-4 times for rear end noise / vibration.it has been replace, re lubricated and adjusted.the car has 85000 miles on it and the noise is back again.any time you are accelerating and reach 55-60 mph, there is loud whine the comes from the rear end.let off the gas and it goes away.
Classic rear differential. Humming at speeds between 55 to 65 mph under load and leaking seals and my vehicle has 57k miles on it.it is a ford defect.
Rear noise when trying to accelerate. Also fluid leak.
We purchased a 2002 explorer in aug.2002.from day one it had a noise in the rear end that was audible when pressing the accelerator, but would stop when released.we took it to the dealershipwithin a few weeks of the purchase and they told us it was road noise and normal.since then the noise has gotten louder and we took it to a different dealership today.we were told our differential is goingn bad and needs to be replaced at $970 and we would have to wait for them to order the part.we told him it has been going on since we bought it and he said probably so there is a press release about it.he also said it will continue to get louder until if fails and it could cause an accident when the rear end locks up.unfortunatly we are no longer covered by the warantee and have to pay for it ourselves.i have read on this website and others and it seems to be a ford trend to tell people there is nothing wrong with their cars until it is no longer under warantee and then admit that there is a problem.i have filed a complaint with ford motor company as well and was told that if they get enough complaints about this problem they will look into it becoming a recall issue where i "might" get a refund.
Bought 2002 explorer in 2003 with 12,000 miles.servicng dealer replaced transmission and torque converter under warranty @ 32,000 miles after o/d light started flashing. Now needs another transmission @ 54,000 miles.car has always been serviced, driven lightly, never towed, never abused.dealer will not pay or help out one bit.ford knows 2002 explorers have defective transmissions and rear ends, is ignoring problem, leaving consumer to absorb cost!have also had to replace timing chain tensioner, rear windshield wiper assembly, air conditioning unit under warranty. Front and rear wheel bearings needed replacing- out of warranty. Rear end is making classic "humming" sound that ford is also ignoring-pinion gears.
The contact owns a2002 ford explorer. The contact stated that there was a noise coming from the rear of the vehicle. The vehicle was taken to the dealer for diagnostic testing. The technician stated that the rear differential was defective and needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The recent vehicle failure was not repaired. The failure mileage was 130,000. The current mileage was 133,000.
I have a 2002 ford explorer with 56,000 miles on it and the rear differential is starting to whine very loud. It has the 3.73 limited slip differtial. I have talked to other explorer owners and they told me about this site to file a complaint as this seems to be a growing problem.
Rear end whining noise. Suspect differential and/or pinion gea/bearing.
The contact owns a 2002 ford explorer.the contact stated that the differential failed on his vehicle.the component was replaced in july of 2004.the gears in the differential were wearing out quickly and the differential began to leak fluids out of the pinion seal.the contact heard a howling and groaning sound while driving the vehicle 55 mph.he stated that the gear shift lever locked up on many occasions.the four-wheel drive also locked up in april of 2007 while making a u-turn.the purchase date and failure mileage were unknown.the current mileage was 67,200.the consumer provided repair invoices pertaining to the defect. Updated 09/05/07
I bought my 2002 explorer in may of 04.it only has 40,000 miles and there is a severe whining noise in the rear-end.it will also jerk and slap sometimes when i let off of the gas.i also put it in 4-wheel drive and if feels and it slaps and jerks like the whole underneath is going to fall out.
2002 ford explorer xlt - may 2005 had loud roaring noise from right rear wheel.replaced right rear bearing/pinion/etc.april 2006 had loud roaring noise from left side.replaced left front and left rear bearing/pinion/etc.requests to dealer and directly to ford co. To cover 2nd & 3rd replacements denied.
There is a whining noise in my 2002 ford explorer coming from the rear differential. I occurs between 40-65 mph. It quits when i let off the gas. I am worried that the rear differential (the source of the noise) will soon lockup when i am driving on the highway, possibly causing an accident.
So i bought a used 2002 ford explorer (v6) and immediately had a loud vibration coming from the rear end.the mechanic knew what it was before i finished the first sentence.he informed me that i was his fourth 02 explorer this year for the same problem.he further indicated that, in his opinion, using light weight aluminum alloy for the rear end was a very poor design choice.the repairs were made, and, just out of curiosity, i jumped on the internet to see if i was the only one with this problem.i keyword searched "2002 ford explorer" (yeah, just that) and hit number one was a two page tirade from quite a few owners indicating the same problem.also, every 02 explorer owner i know (6 of em) said they have or had the same problem.how is there not a recall?that '!@#$% cost me 1200 dollars.that was six months ago.there's another vibration in the rear again.statistically,this sure seems like a cover-up by ford to me.
I began hearing an odd noise coming from the rear of my 2002 ford explorer.we took the vehicle to our mechanic and requested that he check the brakes. He said our brakes were ok, however we had a real problem with the rear differential.we were on the verge of losing our wheels.because of the severity of this issue and the possibility of injury had we not discovered the problem, we requested that our mechanic keep the old parts.
I have a 2002 ford explorer that began making excessive road noise from the rear of the vehicle. My mechanic told me the seals on the differential needed to be replaced. I have become aware that this is a recurring problem with these vehicles.
I , along with many other owners have logged complaints referring to a noisy differential on the 2002 ford explorer that ultimately results in differential lockup, possibly at highway speed.if you search the complaints associated with the 2002 ford explorer rear differential logged on this website you will notice over 50 complaints regarding the premature failure of this unit on these vehicles.in addition ford has identified the problem and sells updated kits to repair this issue, however owners must pay for this kit and have it installed to repair ford's defective material and workmanship.
2002 ford explorer rear differential clutchpart failure.consumer wants assistance from ford to coverthe repairs. *nj the consumer stated numerous parts failed on the vehicle. Those failures included: the differential compass, hvac blower motor, one of the rear window lift motors and one of the seals on the rear differential failed.
Ford explorer 2002 model xlt, 4 dr, 2 wheel drive. At about 30,000 miles,and at speeds above 30 mph, the rear end (differential) started to roar.thinking that the tires were bad, i have replaced the tires, but did not make any difference.now, with 70,000 miles, i believe there is a defective design with the differential and it appears to be a common problem with certain ford explorers.i am afraid that if the rear end fails while traveling, it would cause the vehicle to wreck.thanks.
Purchased used 2002 ford explorer from original owner. After inspecting vehicle good, i found that the rear differential was leaking and fluid very dirty; appears to have metal filings. Can hear loud rumble and whine while driving. I unerstand that cost is about $1,600 to repair. I also understand now that this is a serious problem with 2002 and 2003 ford explorers, and that ford is well aware of this. I am concerned for my safety with this type of failure.
I have 68k miles on my 2002 explorer and felt i was in need of new brakes and dropped off the vehicle at midas.i was contacted by the mechanic that afternoon and was advised: "sir i'm happy to report that your brakes are in excellent condition; however, i'm sorry to be the bearer of very bad news. Your rear differential seals are bad and leaking and the differential is close to 'falling off' of your vehicle!he further states, "he has been an authorized mechanic for 25 years and feels this is an inherent flaw from ford as this is not the first one he has seen and that i proceed to the nearest ford service department for them to correct this dangerous "safety issue."the mechanic also gave me a copy of the tsb from ford.i called a local ford service department the same day in a state of panic! a service manager assured me that not only was the mechanic who alerted me of this "flaw" not authorized by ford, but he was only over-reacting!i took my explorer in today with the notice printed by midas and it was only discounted as being a "service bulletin for technicians."i paid $55 for them to run the same tests as midas had done, was told by the service manager; "the right rear bearing needs replacing, the seals of the differential needs are bad and leaking and need replacing, there was no recall on my vehicle, you're out of warranty, and the repairs would be $700+ and service should be done very soon as the damage will worsen.no one at the dealer would admit that this was a recall. I paid a $55 diagnosis charge for them to tell me what parts had failed which i already knew.i declined the repairs, advised the service manager i would be calling my attorney for further instruction.i am now seeking legal advice as i see i am not the only person who has experienced this "inherent ford flaw" and will do my best to see that ford addresses this safety issue. This is a serious flaw from ford!
2002 ford explorer with towing package, two wheel drive.rear-end whine at 55-60 mph. Manypeople have this problem and ford is not helping fix it.
I have a 2002 ford explorer xls which started to experience a whining noise from the rear end shortly after warranty expired. It continued to get worse. The fluid was checked, all o.k. Now at 75,000 miles the rear end has failed. Cost to repair est $1200 - $1500. There appears to be a design or defective part issue. Dealers tell me this is an isolated case, which is not true as i personally know 2 other individuals who had same problem.
2002 ford explorer, rear end whining, replaced for the second time. First time at 48k miles. Now again at 57k. Should be a recall on this issue.
2002 ford explorer [xxx]transmisssion not shifting properly. Rear end noisy at 40 mph.not repaired. Updated 07/19/2012information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
2002 ford explorer....rear end noise.returned 3 times to deal for correction.after the 3rd time, the problem seemed to be corrected...10,000 miles later, the problem returned after warranty expired.deal claimed that since the warranty expired, it is my responsibility to pay for repair.
Rumbling/howling noise from under rear of vehicle.dealer diagnosed rear differential failure.there should be a longer life expectancy for this component.
Well....here is the 2nd complaint that i'm filing on my vehicle.i purchased my explorer brand new with only 10 miles.i thought i would get the brakes checked since i had 68,000 miles only to find out the rear differential was bad and needing repair.ford dropped the ball on that!!!now i discovered that the rear panel has cracked.i will never buy another ford again!!!there needs to be a class action lawsuit filed against them!!!
2002 ford explorer transmission and rear differential failures, reported well before 100,000 warranty expiration and ignored by ford!
2002 ford explorer 43k - rear tires shudder and feel like they are binding during turns. The inside tire spins/stops/spins as if the rear diff were locked. Repair shop can not isolate any problem - changed fluid, replaced 4x4 switch, problem persists. They are considering replacing the entire unit.
Drivetrain problems (rear differential, front driveshaft, transfer case).1. Rear differential making whining noise.this was worked on twice with the pinion bearings replaced.differential still making whining noise at first between 55-60 mph and now is making this noise anywhere from 45 - 70 mph.vehicle was referred to local ford dealership.was told that the pinion ring gear needed replacement.have ford extended warranty for powertrain, but ford will not replace parts until they completely fail.they also consider this a update which they will not fix under a recall.2.front driveshaft causing vibration in front at speeds around 65-70 mph.ford considers this an update and will not repair under extended warranty until it completely fails.3.transfer case.ford mechanic noted that he heard a clunking noise when shifting transmission from park to reverse.ford has a tsb on this, to update the flange on the rear of the transfer case.ford considers this an update and will not fix it until it completely fails. The transfer case would need to be drained, refilled, and then reprogrammed again.all these things are listed as covered items in my ford extended warranty (powertrain), but ford will not cover them since they consider them updates. They want me to fit the bill of the amount of $2400this is how ford is getting by from issuing a recall.i have notified my wv attorney general office, who tried working out something.that is how i received the ford extended warranty.they could not get any results, so asked me to contact a lawyer and take them to small claims court.
Dt*: the contact stated that there was a roaring noise coming from the vehicle's rear axle.the dealership determined the differential was leaking and there were also metal flakes in the differential.
I own a 2002 ford explorer xlt. The bearings in the rear end differential are going out.this type of problem should not be occurring in a vehicle with less than 100,000 miles.from what i understand, many ford explorers have this problem ford should take a second look at this problem because it should not be happening. I don't have a warranty, but still this is too common of a defect in the ford explorers for it to not be a manufacturer problem.
I have had the 2002 ford explorer xlt 4x4 for less than 3 years and have driven approximately 47,000 miles.we began having transmission problems about 4 months.the first issue was a whine in the rear end that started at 20mph and got louder until about 60mph.next the shift between gears started to get rough and there was a delay when shifting into reverse.when we brought it into the dealer they said the following would need to be replaced: the solenoid and related parts (to fix the issues with the transmission shifting between gears) and the rear differential (to fix the whining noise).total cost is about $2,750. I expect a transmission to last more than 3 years.
I have a 2002 ford explorer with about 57,000 miles. I recently had an oil change at a place called the oil well and they noticed oil leaking from the rear differential and advised i should take it to the dealer as it appeared that the seals were leaking. The oil well advised that i take it to the dealer to get the seal replaced but the leak did not appear to be bad. I just took my explorer to the dealer on aug 4, 2006 and was told it was leaking badly and they replaced the seals. After waiting several hours , i was told the car was ready but the is a whining noise coming from the rear which they advised that the rear differential bearings are bad and that it will cost about $1400.00 to repair. It appears i am not alone in this problem which i am told by the dealer if it is not fixed that the rear could lock up and then i could have even worst problems. It appears that the 2002 ford explorer had a rear differential problem that ford needs to correct judging bythe other complaints for the same exact problem.
Rear differentialdrivetrain failure.vehicle mileage 25,000 miles on odometer. 4 wheel drive vehicle, rear differential whine/hum at highway speed.ford has a tsb 05-23-3 on rear axle noise repair. Took to haldelman ford, hamilton n.j. For service/repair.cost of repair was $3,600.00.
The rear end on my car was causing a loud humming noise above 40 miles per hour.
I just had to replace the gear and pinion assembly, axle differential gear on my 02 explorer, a very costly repair on a 02, 47k miles vehicle.but the reason why i'm making a complaint is because i found over 100 complaints over the internet for the same year/make vehicle.i talked to a couple of different mechanics that told me that if i didn't notice the noise and replaced the parts, my rear wheels could lock while driving and i could have found myself in a very dangerous accident.so i contacted ford about it, they responded that they were aware of the problem, but since the nhtsa didn't find this to be a life threatening problem ford decided not to issue a recall.possibly locking the rear wheels on a 4x4 vehicle is not life threatening????hundreds of consumers with the exact same problem and nothing is being done?if there are no fatal accidents from this problem yet is because people like myself will spend the $1100 to repair the problem before they risk their families...is it worth risking someone dying so ford can save some money?i'm outraged!.
Rear end in 2002 ford explorer has failed.
I noticed some vibration/shuttering when accelerating in the rear end of my 2002 explorer in april, 2005.the local dealer's service department diagnosed the problem as needing to replace the clutch pack for the rear axle (which they said would cause shuttering when turning) and to replace the tires.i put new tires on the rear which did nothing for the shuttering and in addition i could now hear a loud humming upon decelaration from speeds over 50 mph approximately.the dealer's service dept. Rechecked it and told me in addition to the clutch pack, i also needed to replace the ring and pinion at a total cost of over $1,500.00.the odometer reading on the initial service date was 43893 miles (warranty expired at 36000).i subsequently had a independent repair shop look at it and they told me they couldn't find anything wrong with it.i'm not sure what to do as i don't want to have my wife driving a vehicle that is a potential danger, but i don't want to unnecessarily spend $1500.00.
Rear end noise on a 2002 ford explorer. Possible rear differential.
Rear end on my 2002 ford explorer is roaring and leaking fluid.
Noise coming from rear differential on 2002 ford explorer.
2002 ford explorer. Whining noise from rear differential. Whining goes away if pressure is reduced from accelerator. There was a lot leaking around the rear axle seals, it was fixed under warranty the first time at 17500 miles and was just fixed again at 54500 miles on my dime. Have uncovered many other 2002 explorer owners with similar rear differential issues. Would seem that since there are many others having the same issue that there is some design/materials flaw in the rear end gearbox causing this issue. This is a definite safety issue and should prompt a safety recall due to potential of the differential locking up.
We own a 2002 ford explorer.it was recently in the shop at 45k miles for a whining noise from the rear differential.the service guy said that they have had quite a few vehicles with this problem.the service manager said he was surprised it didn't start at 12k.we were told we needed to repair the rear differential ring and pinion in order to fix a leak and whining noise from the area. He said we would not necessarily see leaking fluid because it would leak while driving at higher speedsit is out of warranty and cost of 1300.we were also told that the rear wheel bearing is going out. 250.00 to repair this.the service guy also told me that until ford came out with a different repair part he had needed to replace it several times on at least one explorer. They had one in that day to repair other than mine if i am not mistaken.
2002 ford explorer xlt transmission problems. Shifting from park to reverse causes a loud clunking noise and the vehicle jerks forward. There is also a problem with the transmission shifting when driving the vehicle.
Vehicle has 78,000 miles, rear axle half shaft seal leaks at differential and there is a loud "whine' or "hum" while accelerating, noise stops when you let off gas. I have read numerous similar complaints and feel this is a manufacters defect.
Rear differential makes a howling noise at highway speeds. Noise goes away when letting off accelerator. It's been reported to dealer many times. This problem is common to explorers of the same year as evidenced by numerous internet forums.transmission also shudders in 3rd gear, especially when cold.
Purchased new ford explorer in 4/02 in 12/03 with 37100 miles transfer case started grinding and going into gear became difficult. Transfewr case replaced, in 1/044x4 computer module malfuntioned and was replaced. In 4/04 grinding from rear differential case,had to be replaced with all internal components.in 5/04 sent detailed letter to william clay ford explaining difficulties with vehicle along with all repair bills. . on 5/18/04 got a phone call from lynn arledge(ford executive rep).
From purchase there was a khkhhhkh noise that my brother noticed.i took it back to the dealer and nothing was found. On the 3rd trip back to the dealer, i was told the transmission shield was loose so they tightened it. The noise continued so i had my neighbor who has a trans shop listen and he said have them look at the torque convertor.the dealer did (34,000 miles), had the car for 14 days and fixed?? it.its back in the shop now (16 days) (37,000 miles) and 1st gear and my forward clutches are being replaced.did i get a lemon?
I have a 2002 ford explorer that has a loud humming/whining sound from the rear differential at speeds 50-70 mph and now has started leaking gear oil from one of the differential axle bearing/seal. I have read many many complaints from others with this same problem on 2002 explorers and believe this is not normal and needs to be addressed/fixed by ford motor company before accidents occur.
At 95,000 miles there was a rear end howl at speeds between 50-75 mph. I e-mailed a complaint to ford motor corp. And asked if they could fix it. They replied that there wasn't anything they could do.
My 2002 ford explorer had a howling sound in the rear end which was identified as worn out pinion bearings.they decided to replace the rear end but were advised by ford not to replace it with the original factory part number.in fact we were considering a used part and it was recommended to replace the rear end with a totally different part number.
Transmission has to be replaced.
2002 ford explorer xlt. Whining noise from rear differential. Whining goes away if pressure is reduced from accelerator. There was some leaking of rear differential fluid around driveshaft pinion seal, it was fixed (ford repair said it would also fix the noise, it didn't!) i have uncovered many other 2002 explorer owners with similar rear differential issues. Would seem that since there are many others having the same issue that there is some design/materials flaw in the rear end gearbox causing this issue. This is a definite safety issue and should prompt a safety recall due to potential of the differential locking up.
I have a 2002 ford explorer with 50,000 miles. A while ago a loud, excessivewhine noise started coming the rear axle at cruise speed.(50 mph or higher).brought it into ford dealer and said ring and pinion gear have to be replaced at a cost of $1300. Talked to 2 of my neighbor's with 2002 explorer who have the exact same problem. Obviously a design problem that ford should look into, address and correct.
Driving on highway at 63 mph and valve spring broke. Valve dropped into piston causing engine failure.check engine code called for random engine misfire and code was triggered at around 2600 rpm.prior to engine failure i have been experiencing a shudder when transmission shifts into overdrive.there is also a problem with the clutch pack in the limited slip differential that is causing a shudder when turning right or left from a dead stop.(dealership called it the parking lot shudder)i have a 02 ford explorer xlt with 4.6 and 4x4 that has bad engine, transmission, and rear differential.(engine replaced).
2002 ford explorerrear differential has already failed. I am having it replaced by my mechanic.
2002 ford explorer has transmission shifting problems and whine from rear differential. Out of factory warranty. Dealer has to replace rear end at my cost. No way a differential should go out at 48,000 miles. Do not know if transmission problems will be solved at this time.
Vehicle developed a loud whining noise in the rear end at approx 25000 miles.noise occurred at all speeds.it went away when accelerator pedal was released. Dealer replaced the differential. Noise returned immediately, but only at speeds between 48mph and 68mph. Dealer is now replacing the entire driveshaft. One service assistant indicated other explorers had similar problems.according to dealer, ford has issued service messages. Sounds like a recall.
I brought my 2002 ford explorer into mossy ford because the ac was not working and there was a whining coming from the front right side.i was told that the ac problem could not be found and that the whining was due to the tires.i was also told that another sound was noticed by the technician coming from the rear differential.i was charged $200 to diagnose it and was told that a new differential package was needed which would cost $1200.it is ridiculous that this would go out after 78,000 miles.i researched the internet and see that this is a common problem ford is aware of.they should replace these things for free.i am in the market for another car and now will not buy a ford if they don't address this issue.
2002 ford explorer rear differential noisy and leaking.i have had my 2002 ford explorer in for repair 5 times in 2 years for noisy (roaring) rear differential at speeds of 55-65mph it only makes the noise when gas pedal is applied. Coasting no noise. The rear differential is also leaking oil.inion seals have been replaced 5 times, gears.he noise goes away after each repair but comes back after 5-10k miles. Currently have 108k000 miles.i see via internet searches ford is having lots of problems with this year and model 2002-2004 for the same expact problem.
Ford explorer 2002. Rear differential whining and leaking axle seals.the seals have been replaced once already and now it is back in the shop to have replaced again. 66,000 miles on vehicle.
Vehicle has a resonance humming/ringing noise coming from the rear differential that increases with speed. Also has what appears to be slight drivetrain vibration as well. This problem was also noted in an editors review of the 2002 explorer for edmunds. Rear differential was replaced in may 2003, but the problem has persisited. Was told by the rear end technician at the ford dealer that it was being caused by the gears not meshing properly. Appears to be a defect.
Bought my 2002 eddie bauer 4x4 with tow package and v-6 new from the dealer in august 2001.at 45k had to have the rear differential replaced as the vehicle was making the usual "whining" sounds at both low and high speeds.was told by the dealer that their mechanic would install the part with "tighter specs" and that it should last longer than the original.yeah right!!at around 75k, the rear diff started leaking.had the leak fixed and as you may suspect at around 80k the "whining" sound typical of rear diff failure came back.had it replaced again along with the rear wheel bearings this time which were also worn to the point of needing replacement.i do use this vehicle off and on the road and have used 4wd probably more than the normal explorer owner.also do some occasional towing but am always careful to stay within the weight limits and take it easy on the speed while towing.i've taken excellent care of this vehicle following the maintenance schedule exactly.it is just terrible that ford keeps installing these parts even though they know they are defective and won't last more than 40 - 80k.some compensation would be nice, maybe through a class action lawsuit.one thing for sure.no more fords for me!
Leaking seal on top cover of rear differential; differential was making noise. It was factory sealed with silicone which is not an acceptable long-term seal due to deterioration. Ford said silicone seals are not covered by warranty but relented after my strident cimplaint. Huge cost ($675) to remove differential which was repaired again with silicone which will not last. This needs to be a re-call as there will be oil leaks all over america. This is an improper seal design.
2002 ford explorer xls 4x4 man trans. Rear differential noises. Fluid change did not help.
I bought a 2002 ford explorer 4x4 new. After 30,000 miles the rear gasket was leaking. Was fixed under warranty. 50,000 miles later it wasleaking again. Came to find out it was the seals leaking. After tearing into it needednew gear set, traction clutches and bearing failed. Was this the problem to begin with? why with such a common failure were we, the owners, not notified? there was also slipping and popping noise in the rear.
Whining noise in rear differential of 2002 ford explorer eddie bauer edition have read many complaints on the web about the same problem.
The initial problem with the rear-end differential unit was a whining noise which the ford dealer's service rep. Identified and immediately said it should be replaced.the new rear-end unit did not whine but within 3 1/2 months a vibration started and was returned to the dealer for a total of 6 different occasions to repair or fix this problem.both the left and right rear axles were also replaced and another rear end differential unit was installed.at each service visit, the dealer's service manager and mechanic were completely involved and were very perplexed at the problem.my explorer was at the dealer for about 30 days on one service visit and a total of 42 days over the 6 total service visits for this problem.persistent fluid leaks and a recurring vibration has prompted me to submit a "lemon" letter to ford. *la
Rear differential failure.
The complaint is directed at a widely known manufacturing defect in 2002 ford explorers involving the drive train.the problem surfaces just before the 36k warranty period and begins as a whine in the rear differential.the whine gets worse over time and at this writing my local ford dealership has had parts on order for 3 weeks with no definitive delivery date.my explorer has 40k miles and just ran out of the 3yr warranty in may 2005.even with new parts installed these 2002 models have the same results re-occur in 10-20k miles.this is, by all accounts, not a defect that will likely result in personal injury to any thing but your wallet, but it is of such proportion in the marketplace that the consumer should have somebody to go to bat for them.these ford explorers are lemons if you can't get 40k out of the drive trains.i have a 1993 expl that has 200k and no issue.a recall should be a mandate for the consumer.at this writing i have parked the vehicle to avoid any more miles and i am waiting for arrival of parts.please listen to us, the individual, and help us as we fight for what is right wit the corporation and it's clout.
While driving at a slow speed the rear left axle started smoking and became red hot. The paint also peeled off. The vehicle was towed to the dealership who indicated that the rear leftbrake had locked up. The brake was replaced. The rear differential seal was leakingalso. The seal and fluid was replaced. Since the brake failure there was a whining noisein the rearaxle atspeeds off 50-55 mph.
Rear end noise on 2002 ford explorer.
Roaring noise in rearend.took to dealer on 01/12/04 at 22,810 miles.tech check and said ford engineers were investigating that i should call back in a month to see if problem solve by engineers.first notice noise in june 2003.vin#[xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Whine from rear differential, was fixed once by plantation ford of florida when car was bought used in 2005. Problem is back and was told my mechanic that if not rebuilt it may cause rear end to lockup possibly causing a crash and even death.
02 ford explorer, rear differential chatters at low rpm/ low speeds, howls at higher speeds. Out of warranty, only 4 years old. Ford said it was harmonic vibration, would be fine.
I have a 2002 ford explorer with 52,000 miles on it and the rear differential is starting to whine very loud. The whining started at about 30k miles. It has the 3.73 limited slip differential. I have talked to other explorer owners and they told me about this site to file a complaint as this seems to be a growing problem
The contact owns a 2002 ford explorer.the contact heard a loud grinding noise coming from the rear of the vehicle.he took the vehicle to a local mechanic and was informed that the bearings and gear of the universal rear differential unit failed and needed to be replaced.the vehicle has not been repaired.the vin was unknown.the failure mileage was 75,000 and current mileage was 77,000.
Differential failed; repaired under original factory new vehicle warranrty.differential failed again, 9000 miles later, when vehicle was out of original warranty.dealer wants $825.00 to replace the exact same parts again in the differential.
I have a 2002 ford explorer that was making loud rear end noises.i took it to a friend who rebuilds rear ends and he had to replace most of the parts in the rear differential.unfortunately, the vehicle was out of warranty, but i am complaining as this is a typical problem with the 2002 ford explorer.
2002 explorer, 50,000 miles loud noise coming from rear end (differential)at speed above 40 mph.from internet research i've read where many others are reporting similar noises.dealer quotes $1500-1700 to replace rear end.
My 2002 ford explorer has a leak from the rear differential.i have had the seals replaced, but the leak persists. I believe there is a defect in the differential-transmission housings.
Differential hums at 55-75 mph.50,000 miles on vehiclehum started after warranty period expired.read that many owners with the same year explorer 2002 are experiencing the same problem.ford should be recalling/repairing this problem free of charge because it is clearly a factory defect.
11/7/03 at 20,272 miles unit in for rear axle whine dealer replaced the drive shaft but rear axle whine not fixed. 11/13/04at 34269 miles vehicle taken to dealer for rear end howl again replaced rear differential unit. Next morning wifewent to take child to day care and vehicle would not go over 35 mph without resistance. Had towed to the dealer and the was told a faulty differential unit. Put the old one back in and reordered another rear differential unit and put the new unit in on 11//17/04 at 34,291 miles. When the service records state found bad bearing in the unit. 6/12/06 rear end axle seal leaking replaced the rear end whine was still evident. 6/12/06 at 62,31 miles rear axle seal leak repaired. 11/09/06 at approx 68,000 miles transmission has failed. Reference tsb#16898 rear axle whine and tsb#03254. Have seen a lot of complaints about these transmission failures on line for the 2002 ford explorer's. Leads me to believe that the rear end whining is binding the transmissions and causing them to fail. Also see tsb#06216, tsb#18466, tsb#18423.
Problems with the transmission, rear axle and seatbelts.(nar) *mrtransmission problem was found out to be a problem in the rear differential.vehicle was serviced also for parking brake not locking in position.also, consumer encountered a problem with right rear hatch guide for door pin coming apart, and trim on driver's seat bottom was coming loose.in addition, air bag light on dash kept coming on and stayed on.*la
My 2002 ford explorer has a rear differential which has worn out. The vehicle boards online are filled with complaints regarding this particular problem, if there is any relief available by ford for this problem, i would like to be made aware.
Beginning late july, 2006 my 2002 ford explorer xlt began exhibiting halting or delayed shifting.after a few days, the o/d warning light came on intermittently and the shifting became noticeably worse.a reading the dtcs codes by multiple sources confirmed that the transmission would have to be rebuilt at a cost of $3,400. A month following this complete rebuild, i now have a major failure in the rear end differential and another estimated $1500-$2500 repair.this vehicle has only 82820 miles.ford is aware of the transmission, driveline and differential component defects on this series of explorer and has addressed them in multiple tsb's to their dealers and service departments.they have failed to advise individual owners of these problems, and the major driveline components are designed so that they are not user serviceable.i urge all owners of these vehicles to contact the ford motor company customer relationship center and file a complaint with the nhtsa if you have experienced these problems.
2002 ford explorer - 60,000 miles- took to dealership for noise in rear of vehicle- dealership want to rebuild rear end for $1,300. Never checked fluid or asked any additional questions. I believe ford has big problem - with explorers - i would like ford to address this problem.nm
2002 ford explorer xlt, 56,000 miles. Whining from rear differential between 40-60 mph. Whining goes away if pressure is reduced from accelerator or if speed is greater than 60 mph.some leaking of rear differential fluid around driveshaft pinion seal.also had transmission rebuilt at 54,000 miles due to rough shifting from 3 to 4.transmission was not covered under 36,000 mile warranty. In my research, i have uncovered many other 2002/2003 explorer owners with similar whining rear differential issues. Would seem that since there are many others having the same issue that there is some design/materials flaw in the rear end gearbox causing this issue.i will be forced to replace the rear end in addition to the transmission if there is no remedy from ford.
The now famous whining in the rear differential and the other famous 4x4 module failure. The rear diff has been whining for approx. 18 mos. Now. I'm just waiting for the failure to occur.
There is a whining/ light roar coming from the rear end of my 2002 ford explorer xlt.after much research i have come to conclusion that there is a massive manufacturing defect in the construction of the rear differential used in this model vehicle.
Dt*:the contact stated while driving at no particular speed, the rear wheels shook.the vehicle was taken to an independent mechanic for inspection.the mechanic determined the rear differential unit shown signs of extreme wear and would need replaced.the manufacturer was alerted.
Purchased the vehicle new at 2002. It always has a little bit oil on the parking lot but i did not pay attention. Now i found out it is the rear differential leaking. Apparently it has been leaking for a long time.
Complete rear differential failure, complete lockup of wheels, started with whining from rear end on 2002 ford explorer 4wd with only 84,000 miles.
I am the original owner of a 2002 ford explorer.it makes a humming noise when driving at a speed between 30 and 55 mph; additionally the differential leaks as well.the ford dealer told me it costs around $1,500 to replace.i have heard numerous complaints for other explorer owners on this very same problem, yet ford refuses to admit there is anything wrong with the part.i think it is time for a recall.
Drive shaft on 2002 ford explorer with 42,000 miles "is worn out" according to romeo, mi ford dealership service manager.previous compaint at 29593 miles to same dealership about loud noise when shifting (while under warranty) "could not be verified" at that time.i believe the drive shaft was defective and should be replaced without any charge.
Rear end roar at highway speed and reduced gas mileage.
Leased new '02 explorer in mar 02. Have had a warped driveshaft replaced, clunking noise in rear end area was "normal', and now at 65k miles have to replace entire transmission. Fmc of course claims no responsibility- vehicle isn't under warranty and i should take it up with dealer. Dealer says 3000 dollars to fix. Also had the stalling at highway speeds with speedometer reading between 5 and 95 mph approximately 1 1/2 years ago. Dealer found nothing wrong.
Drivetrain problems (rear differential, front driveshaft, transfer case).1. Rear differential making whining noise.this was worked on twice with the pinion bearings replaced.differential still making whining noise at first between 55-60 mph and now is making this noise anywhere from 45 - 70 mph.vehicle was referred to local ford dealership.was told that the pinion ring gear needed replacement.have ford extended warranty for powertrain, but ford will not replace parts until they completely fail.they also consider this a update which they will not fix under a recall.2.front driveshaft causing vibration in front at speeds around 65-70 mph.ford considers this an update and will not repair under extended warranty until it completely fails.3.transfer case.ford mechanic noted that he heard a clunking noise when shifting transmission from park to reverse.ford has a tsb on this, to update the flange on the rear of the transfer case.ford considers this an update and will not fix it until it completely fails. The transfer case would need to be drained, refilled, and then reprogrammed again.all these things are listed as covered items in my ford extended warranty (powertrain), but ford will not cover them since they consider them updates. They want me to fit the bill of the amount of $2400this is how ford is getting by from issuing a recall.i have notified my wv attorney general office, who tried working out something.that is how i received the ford extended warranty.they could not get any results, so asked me to contact a lawyer and take them to small claims court.
Severe vibration.
The consumer experienced a clunking noise which the dealer reported originated from the driveshaft.some of the drive shaft mounting bolts were missing and some were loose.the dealer repaired the moutning bolts.there was no warning of the driveshaft having missing bolts. The consumer felt that the dealer should have replaced the original bolts that had come loose.the consumer also felt that ford should cover the cost of repairs. *sc
Driveshaft area/rear noise-singing/hum.
While driving it was hard for the consumer to shift gears manually. Dealership was notified, but did not resolve the problem.
Consumer states that while driving at any speed and no warning the vehicle will stall and it will be hard for the consumer to control the vehicle. Dealer notified ts
I own a 2002 ford explorer xlt. It has 99,000 miles on it. I drove this vehicle very gently and haven't had any prior problems. Then one day out of nowhere, the transmission went. It went without warning. No prior slippage, no jerking, no engine lights, nothing. Now i have to dish out money i don't have to get it fixed. I see i'm not the only person with this problem. Ford needs to recognize the fact that they messed up somewhere along the way with this vehicle. It has a nice body, a nice look and feel. The transmission problem just needs to be taken care of. I'm waiting for a recall so i can get my money back. I've been a faithful ford driver, and they should be there for everyone who supports them by buying their vehicles. If i don't get any resolution, i'll be sure to never even look at a ford again. I'll tell everyone i know to stay clear of ford.
At approximately 10,000 miles i started experiencing minor difficulties with the clutch.at 14,000 miles, the malfunction became much more pronounced especially when shifting out of first gear.i took the vehicle in for warranty repairs but today was told i had worn out the clutch and the repairs would not be covered by the ford warranty.ford is asking $1,374 to repair the clutch.my explorer was used overwhelmingly for city and highway driving.at 10,000 miles it had been in 4wd only once and at 14,000 miles, only three times.this is the seventh vehicle i have owned with a manual transmission and i certainly know how to operate a stick shift.today the general manager of leif johnson ford (austin), fred trudea, hung up on me because i was taking contact notes on my computer.he heard the computer keys clicking and asked what i was doing. He then refused to give me a phone number for ford's regional service manager, wasn't even sure of her name, and did not offer to find out.he was so flippant about my time and resources, that when i asked him to arrange a conference call with the regional service representative, he replied if you don't hear from me in four days, give me a call.when i told him i would not play tag and needed a daily update until this was resolved, he refused.later in the day, another leif johnson employee, tony manzano, called to tell me the regional service representative declined to return my call.mr. Manzano would not give me her phone number or email.i asked both mr. Trudea and mr. Manzano for something in writing stating they were refusing to make the warranty repairs and reasons.both mr. Manzano and mr. Trudeau refused to place anything in writing.they told me to call the ford 1-800 number.today was the most abusive consumer experience i have had in my life.every request i made was returned with with no, stonewalling or just general contempt.
I have had the 2002 ford explorer xlt 4x4 for less than 3 years and have driven approximately 47,000 miles.we began having transmission problems about 4 months.the first issue was a whine in the rear end that started at 20mph and got louder until about 60mph.next the shift between gears started to get rough and there was a delay when shifting into reverse.when we brought it into the dealer they said the following would need to be replaced: the solenoid and related parts (to fix the issues with the transmission shifting between gears) and the rear differential (to fix the whining noise).total cost is about $2,750. I expect a transmission to last more than 3 years.
We just purchased a 2002 ford explorer.we picked up the vehicle on march 3, 2010. The car drove fine the first 2 days.on the third day the o/d light starting blinking and the car skipped a gear.we heard a large clunk and the car keep skipping.after that the service engine light came on.we took it to two transmission shops today and they diagnosed it as the vehicle does not have a third gear.we received estimates of $2600 to repair.
We have a 2002 ford explorer. We bought it new. Our transmission is currently going out on the vehicle. It is at 110,000 miles. Had it to dealership after first bought it and dealership reprogrammed the computer and then at about 38000 miles it started doing it again. Have now been told it is the transmission. We also have a humming coming from our right rear tire and front. Now told it is the wheel bearings. Have several friends with the same problems on their 2002 explorers.
Vehicle goes into neutral when braking hard and when turning vehicle off, outside under driver seat a winding down noise is heard 9 times out of ten when turning vehicle off.transmission pan replaced, solenoid assembly replaced, no longer goes into neutral and nothing was found at dealership regarding winding down noise, problem still exists.
Consumer states that transmission hesitates excessively and vehicle lurches forward when shifting between gears.*mr
O/d light blinking and slipping gears.
The complaint is directed at a widely known manufacturing defect in 2002 ford explorers involving the drive train.the problem surfaces just before the 36k warranty period and begins as a whine in the rear differential.the whine gets worse over time and at this writing my local ford dealership has had parts on order for 3 weeks with no definitive delivery date.my explorer has 40k miles and just ran out of the 3yr warranty in may 2005.even with new parts installed these 2002 models have the same results re-occur in 10-20k miles.this is, by all accounts, not a defect that will likely result in personal injury to any thing but your wallet, but it is of such proportion in the marketplace that the consumer should have somebody to go to bat for them.these ford explorers are lemons if you can't get 40k out of the drive trains.i have a 1993 expl that has 200k and no issue.a recall should be a mandate for the consumer.at this writing i have parked the vehicle to avoid any more miles and i am waiting for arrival of parts.please listen to us, the individual, and help us as we fight for what is right wit the corporation and it's clout.
Transmission does not shift.
I have a 2002 ford explorer. When starting from a stop, the vehicle hesitates and then lurches forward. Other times the vehicle does not want to slow down. My o/d light is beginning to flash for no reason while driving or after warming up.
The contact owns a 2002 ford explorer.when the contact attempted to shift gears, the gear shift fell off.the vehicle was towed to the dealer.the dealer was unable to determine the cause of failure, however, they stated that the steering column and gear shift needed to be replaced.the vin was verified, but appeared to be invalid.the purchase date was unknown.the current and failure mileages were 110,000. .date received 12/12/07 updated 12/19/07 *lj
At approximately 10,000 miles i started experiencing minor difficulties with the clutch.at 14,000 miles, the malfunction became much more pronounced especially when shifting out of first gear.i took the vehicle in for warranty repairs but today was told i had worn out the clutch and the repairs would not be covered by the ford warranty.ford is asking $1,374 to repair the clutch.my explorer was used overwhelmingly for city and highway driving.at 10,000 miles it had been in 4wd only once and at 14,000 miles, only three times.this is the seventh vehicle i have owned with a manual transmission and i certainly know how to operate a stick shift.today the general manager of leif johnson ford (austin), fred trudea, hung up on me because i was taking contact notes on my computer.he heard the computer keys clicking and asked what i was doing. He then refused to give me a phone number for ford's regional service manager, wasn't even sure of her name, and did not offer to find out.he was so flippant about my time and resources, that when i asked him to arrange a conference call with the regional service representative, he replied if you don't hear from me in four days, give me a call.when i told him i would not play tag and needed a daily update until this was resolved, he refused.later in the day, another leif johnson employee, tony manzano, called to tell me the regional service representative declined to return my call.mr. Manzano would not give me her phone number or email.i asked both mr. Trudea and mr. Manzano for something in writing stating they were refusing to make the warranty repairs and reasons.both mr. Manzano and mr. Trudeau refused to place anything in writing.they told me to call the ford 1-800 number.today was the most abusive consumer experience i have had in my life.every request i made was returned with with no, stonewalling or just general contempt.
2002 ford explorer 4x4 straining and banging sounds in drive train when in 4x4 mode and when cornering in this mode causes vehicle to become hard to steer and can feel vehicle shudder as banging occurs. Was taken to greiner ford on 12/04/03 the day problem started and was told by service advisor jim feiler that ford technical support has been advised of the problem and that they do notice all symptoms i brought vehicle in for but they do not know what the problem is and thus are not authorized by ford to repair even though vehicle is still under full warranty. I was then told they feel vehicle is safe to drive which i feel is interesting since they acknowledge they unit has a drive train problem but do not know exactly what the problem is, so how can they be sure it is a safe vehicle. *la
It was during the fast freeze when this incident took place. We went from 45 degrees to 20 degrees with in 2-3 hours. It was raining at first then switched to ice & snow. We put the 2002 ford explorer in 4x4 drive due to the weather conditions. As we were entering the express way we loss control of the truck only going 28 miles per hour. We spun out of control and hit the guard rail. It was as though we had no 4x4 drive. We called the police to get a accident report for our insurance. We then took the truck a week later to martin buick to fix the body damage to the left side of the truck. They took the truck to lasko ford across the street to work on the 4x4 system. They took the clutches out and drained the transmission fluid. They found damage to the clutches. These parts were blackened and glazed over. They said that this looks like wear and tear for this truck and that the truck was not maintained. We regularly changed fluids and the manual states that the truck does not need maintenance until 150,000 miles. I asked how could a new truck have so much damage to the 4x4 and they said that it must have been in 4x4 wheel drive for a long time. I know and so do my passengers that this is not true. The dash board always indicated 2 wheel drive not 4x4 unless i put it in 4x4. The automatic 4x4 never turned on the 4x4 drive i have always had to put it in 4x4 if i needed to use it, which has only been one other time. So for a truck that is one year old and only been driven in 4x4 wheel drive twice there seems to be an awful lot of damage to my clutches and my fluid so burnt. The four wheel drive on this truck. I will have the module that controls the "control trac" 4x4 wheel drive system tested to see if it fails to activate or de-activate the 4x4. Then i would like ford to fix the problem out of their own expense and stop giving their clients the run-a-round and to reimburse me for my time and expenses.
My 2002 ford explorer with only 40,000 original miles was making noise when it was going up a hill or during acceleration.since it was no longer under warranty i took it to a transmission repair shop.it needed the transfer case to be replaced which cost me over $1600.
Dt*:the contact stated while backing out of the driveway the vehicle automatically engaged into 4 wheel drive low.the vehicle would not disengage, it was pulled forward and parked.the contact was instructed by the dealership to slowly drive one and a half miles to the service department.the dealer was able to disengage the 4 wheel drive low however; was unable to duplicate the problem of the 4 wheel drive automatic engagement.the manufacturer was alerted.
Was driving on a highwaywhen the od light started flashing then the transmission failed completely.having new transmission installed.many other things have failed too.three weeks prior shift lever broke off in my hands when i shifted from park to reverse.have changed right rear bearing which "blew out".the 4 wheel drive quit while the truck was still under warranty.when i first got the truck and complained to the dealer about the way the transmission worked he gave me a printout from ford stating the transmission was programmed to adjustto the drvers style of driving.
I have an 2002 ford explorer and it only has 81,000 miles and i have had problems with the transmission since it hit 77,000 miles.it has been in shop, a transmission specialist, at least 10 times for the same problem.i have had the entire transmission overhauled and the same parts keep wearing down. This is causing the tranny to slip and slam into gear.i am now taking it back into the shop after 6 months.ford needs to do something to help the american people if they still want us to buy american.
Dt*: the contact stated the transmission slipped at variable speeds, sometimes not engaging the next higher gear or at times the engine would race, then slam into gear with a banging noise. The vehicle was taken to a service dealer where computer diagnostics would not recognize the 5th gear in the automatic transmission. The transfer case was rebuilt, but the problem continued. The vehicle has been inspected on 7 occasions. The rear lift gate window hinge was replaced, but continued to fall out of the hinge. The manufacturer was notified.
In january, 2006, my car stopped dead on the highway.after it was towed to the dealership, we were told that a valve had broken and had been sucked into the engine, causing engine failure.our only alternative was tohave the engine replaced - which we did for over $5000.00.the following january, (2007), after the first measurable snow fall of the year (since our engine had been replaced), the car went into a huge fishtail skid on a snowy road and after the first skid, was caught by the cable guard rail on the side of the road - causing another $5000.00+ repair.when brought to the dealership after the accident, we were told that the 4 wheel drive electronic monitor had failed and we had no 4 wheel drive.my concern - besides the cost and inconvenience and scare of the accident is that there were no warning lights to let me know that the car's 4 wheel drive had failed.i had gotten into the car assuming that the 4 wheel drive was working (as the car goes into 4 wheel drive automatically and there are no indicator lights normally to let you know that the 4 wheel drive is working).with no indicator lights that the 4 wheel drive is working and no indicator lights that it is not working, ford put me in a very unsafe situation.had the cable guard rail not been there to catch the car, we would have gone over the embankment and been more seriously injured.
The vehicle went into four wheel drive on its own.the manufacturer informed the consumer it was not covered under warranty.
My transmission shifter hard a few times ( loud "clunk") for some time now. I then lost 4 wheel drive. I am unable to select high four or even low. The low button no longer eluminates and shifts to low. I discovered i lost 4x4 mode while accelerating from a stop in the rain and my rear wheels spun wildly.i am out of warranty..what do i do. Ford definately has a problem with this the automatic transmissions. I haveabout 48.000 miles on vehicle. It was purchased used 3 months ago.
Currently own a 2002 explorer xlt with only 65k miles on it.the transmission is in need of a rebuild because is slip from time to time.the rear differential seals are leaking.the entire rear of the vehicle makes a humming noise so i suspect that a rear bearing is going bad.not to mention the 4wheel drive system has not worked since i bought it a little over a year ago.i've had intermittent issues with the air bag control module and also the backup alarm system.there is nothing but poor write-ups about this truck all over the internet.all the same problems i'm experiencing are problems many other drivers have also had.
Drive train problems, holing noise from under vehicle, rear differential problems and transfer case noises, rough shifting from 2wd to 4wd.have checked on line for a long time and heard nothing but the same problems, why wasn'tanything done to fordto get these things put on a recall.we buy their product and now they didn't care about any of our problems.something has got to be done.
My complaint is in regards to the transfer case selection module on my 2002 ford explorer.dealership indicated that the selection module is a common problem, but still want to charge full price for a new selection module when it's just a small plastic piece inside the module that fails.
I have a 2002 ford explorer.when it started to get very cold,my explorer, that i just bought, started to not want to go into gear. It would grind and slip. There was a clicking sound coming from under the dash. It was from the computer that runs the 4 wheel drive. The 4 low button would just kick in by its self. Then it would not go into gear. After a while of trying to get it into gear it would go. It would only act up when it was very cold out (10 to -5 degrees) it did this to me for about a week and then it just stuck into 4 low and now won't come out. There was a smell this last time of burning electrical wire and smoke. Now my explorer won't drive and has a electrical smoke smell stuck in it.i now have to have it towed to a ford dealer to get it fixed.it also makes a really loud popping sound when i go to turn or hit a bump. Sound comes from the front of the explorer drivers side.
Bought ford explorer (2002) used from toyota dealer. Drove fine for over 6 months. Beginning in march (2005), upon acceleration (esp. On hills), vehicle lurches/shudders as it gains speed. Have taken it to 3 different ford dealers, with no resolution (initially said that my new tires were 1/4-inch different in size...tires were replaced and problem continued). Continuous lurching finally fried the gem module (and front/rear speed sensors). Ford still did not have an answer. Took it to reputable local mechanic who determined that it was not the tires, nor sensors, but a problem with "slop" in the transfer case. This slop made the 4x4 auto sense slippage and compensate, but more slop meant more slippage and more compensation, hence the repeated lurching feeling. Graphical electrical chart indicated that 4x4 was engaging and disengaging approximately 40x a second. After-market warranty wouldn't cover repair at local mechanic, so brought car to ford dealer (6th time), who "think" problem is in the transfer case.
Dt*: the contact stated when the vehicle was started it would be in 4-wheel drive high.sometimes when the vehicle was backed up and/ormaking right or left turns the vehicle would go into 4-wheel drive high on its own.while driving at various speeds the vehicle kicked into 4-wheel drive high on its own.the dealership has not been contacted but the contact plans to call them soon. The 4x4 high lightilluminated each time.
Transfer case failure. Dealer-ted britt, fairfax, va refuses to cover under power train warranty.
Drive train and rear axle have persistent shudder and binding when shifting gears 2-3 and upon acceleration dealership has been notified and will not resolve problems that have been id'd w/ service bulletins for the 5355-rw assembly and the rear-gear lubricant ratio mix-up inthe sealed rear housing even though they have rec'd protocal from mfg. On the procedure and/or replacement partsas being available since mar 2001 this has been noted in other complaints that have resulted in severe damage done to the rear axle and wheel components but they do not see this as a problem when in fact it can result in vehicle failurethat may result in injury or evem death. I personally see this as blatant negligence on the dealerand mfg. Part of resolving this issue. My explorer exhibited trouble since july'04 and was mfgd. In the time frame that a defect was brought to ford's attention in this matter. What do they want a certain number of deaths or injuries?
My four wheel drive failed, while electronic light showed car in 4 wheel drive. Car slid backwards into a ravine. On snowy road. Local ford dealer did not know how to fix it, but problem was eventually tracked to a faulty electronic module that ford knew about. This caused the solenoid that engages 4 wheel drive to fail/ this was an extremely dangerous situation. I was driving over a snowy mountain road previous day and could have slipped off road if it failed one day earlier. I see numerous examples of the same problem. Why doesn't ford respond?
Purchased new ford explorer in 4/02 in 12/03 with 37100 miles transfer case started grinding and going into gear became difficult. Transfewr case replaced, in 1/044x4 computer module malfuntioned and was replaced. In 4/04 grinding from rear differential case,had to be replaced with all internal components.in 5/04 sent detailed letter to william clay ford explaining difficulties with vehicle along with all repair bills. . on 5/18/04 got a phone call from lynn arledge(ford executive rep).
Drivetrain problems (rear differential, front driveshaft, transfer case).1. Rear differential making whining noise.this was worked on twice with the pinion bearings replaced.differential still making whining noise at first between 55-60 mph and now is making this noise anywhere from 45 - 70 mph.vehicle was referred to local ford dealership.was told that the pinion ring gear needed replacement.have ford extended warranty for powertrain, but ford will not replace parts until they completely fail.they also consider this a update which they will not fix under a recall.2.front driveshaft causing vibration in front at speeds around 65-70 mph.ford considers this an update and will not repair under extended warranty until it completely fails.3.transfer case.ford mechanic noted that he heard a clunking noise when shifting transmission from park to reverse.ford has a tsb on this, to update the flange on the rear of the transfer case.ford considers this an update and will not fix it until it completely fails. The transfer case would need to be drained, refilled, and then reprogrammed again.all these things are listed as covered items in my ford extended warranty (powertrain), but ford will not cover them since they consider them updates. They want me to fit the bill of the amount of $2400this is how ford is getting by from issuing a recall.i have notified my wv attorney general office, who tried working out something.that is how i received the ford extended warranty.they could not get any results, so asked me to contact a lawyer and take them to small claims court.
Dt*:the contact stated while driving 15mph in snow the vehicles four-wheel drive would not engage.several attempts were made to activate the four-wheel drive with no success.therefore, no repairs have been made.
1.) my 2002 ford explorer 4wd tends to surge in 1st,2nd, and 3rd gear. It feels as though there some slippage issues.2.) no "failure", yet.3.) nothing has been done to fix the issue yet.
After owning for a week and a half, had to have the g ears in the rear end replaced.later informed that the tires were not evenly worn which was causing the rear end to pop.after replacing the tires, the four wheel drive would not work.the 4 x 4 module and the wiring need to be replaced, costing $1000.00.that is not including the driver window switch needing to be replaced as well as the window regulator.now there is an electrical problem coming from the dash.unable to figure out what it is yet.
While driving approx. 40 mph, vehicle suddenly went into 4 wheel drive low range. Occupant was wearing seat belt and car came to an abrupt stop. Accident was avoided due to light traffic this day. Car is @dealer 4 repair. Dealer claims computer that sends signal to 4 wheel drive transfer case failed due to cold weather and sent faulty signal to engage 4 wheel drive into low range. Temp was 40 deg. That day. I am concerned about the stress put on all of the internal drive components due to this sudden engagement. Dealer says they checked for outside damage, but damage will most likely be internal i.e. Transmission, transfer case, shafts, engine, drive assemblys. The day b4 we traveled on the interstate at speeds between 60-70 mph. If this had occured at this speed it would have been much worse. Wife went forward during engagement and strained her shoulder. She was wearing her seat belt though.dt
2002 ford explorer xlt 4 wheel drive does not actuate anymore. Mechanic says it is a defective 4x4 control module. Seems to be a common problem with ford. Safety issue when expecting traction in winter and not having it.
4x4 light on dash would sporadically flash on and then go off.during a snow storm, four-wheel drive failed to work, causing the car to slide on roads. Had to buy snow chains to get the car to a dealer.it took two visits before dealer could diagnose problem and replace a 4x4 electronic shift module part # 2c5z*7e453*bd.
My 2002 ford explorer xlt has expierenced all thepower train problemsthat i ahve found on this site.my dealer ahs beenadmirable in trying to resolve theseproblems but itseemswe get one fixed and another starts.the firs was thetransfer casrhada shutter in itbetweenfirst and secondgear , then the rear end had a bad bearing, then the left rear axle had a bad wheel bearing, then thevehilce wasstaying in four wheel drive all the time, this happened on a trip thisfallbare ground. Then the latestisthe transmision is going to neutral at stop signsandred lights by itself. The vehile then sits and revs until with a bang the transmisson engages again.
I took my 2002 ford explorer in for service and requested them to fix the airbag system. I was advised there is a faulty seat belt pretensioner sensor that works with the airbag system. I was told there is a service notice from ford, but not a recall. Repair was only covered under bumper to bumper warranty.
Problems with the transmission, rear axle and seatbelts.(nar) *mrtransmission problem was found out to be a problem in the rear differential.vehicle was serviced also for parking brake not locking in position.also, consumer encountered a problem with right rear hatch guide for door pin coming apart, and trim on driver's seat bottom was coming loose.in addition, air bag light on dash kept coming on and stayed on.*la
On my 2002 ford explorer suv i have had to replace 3 of the 4 wheel bearings and hub assemblies(approx $250 each), with the 4th not far behind.i have also had to replace the 4-wheel drive module(approx $400-$500).i have had problems with the rear window motors going bad and having to replace these too.the air conditioning unit has stopped working.the passenger air bag dummy light has come on for no reason.the seat belt warning chime often comes on and will not go off, even though you have buckled your seat belt.you have to slam the buckle into place for it to go off and sometimes this does not work either.the transmission is now making a lovely clunking sound when shifting from park to drive and when you try to put it back into park, it does not want to.you have to put it up to park as far as it will go then go back to neutral and then into park from there.we have replaced the emergency brake shoes on both sides because they were completely worn off even though we do not use the e-brakes.these problems are just piling up one after another.i went to an internet site that has complaints about vehicles and found that there are hundreds of others with the same problems on their 2002 ford explorers of all kinds (xl, eddie bauer, special edition, etc.).why hasn't ford done any recalls for these problems?does it require multiple injuries or even death for them to take responsibility???
Broken rear coil springs on 2002 ford explorer xlt, 85000 miles.also need front and rear wheel bearings, seat belt tensioner, emergency brake repair.
The rear restraining device (seat belt) on the drivers side stopped working, in that it no longer has the locking mechanism/action. This occurred while driving in a residential neighborhood with the seat belt being used by my infant son's car seat base.
Front driver and passenger side seatbelts are rubbing against the molding where the shoulder harness is mounted. The edge of the seat belt is cutting into the molding creating grooves in the molding and possibly damaging the seat belt.
2002 ford explorer front out seat belts do not retract in cold temperatures.i took the vehicle multiple times to the ford dealer and contacted ford customer service and nothing has been done to correctly remedy the situation. At one point the dealer to get rid of me he installed low-friction teflon tape on the d-ring but that did not help at all. The return spring is too weak to carry the load. This is a safety item because the webbing is catching on to the door as it is closing causing the seat belt webbing to fritter and eventually to tear into pieces. Please look and investigate this matter immediately. If this complaint does not require full fledged recall, i am willing to get the dealer to replace front seat belts at ford expense.
The contact owns a 2002 ford explorer. The contact stated that the air bag light continued to illuminate. The dealer stated that it was the seat belt pretensioner. The first the failure occurred, the vehicle was repaired under warranty; yet, the failure recurred.the seat belt pretensioner was replaced three times. The contact was concerned about the safety risk. The failure mileage was 24963 and the current mileage was 80000.
The abs dash light comes on when you start the vehicle and stays on . The airbag light blinks 33 then stays on. There was a short in the trailer brake and alarm which caused the entire car to shut down would not start until battery cables were removed for a few minutes then vehical started but every time you close a door or any vibration the alarm goes off.
The seat belts on the front drivers & passengers sides do not retract . The seat belts constantly get caught in the door lock assembly . This actually ruined my door locks once already , which i had to replace at my expense . I have read numerous issues with the same exact problem.
The contact owns a 2002 ford explorer.the contact stated that the air bag indicator remained illuminated.the dealer stated that the seat belt latch system does not work and they are charging himto diagnose and repair the failure.the contact stated that it is a safety hazard that the seat belt does not work.the failure and current mileages were 47,600. Updated 12/10/08 both of the rear springs broke and the rear axle bearing was bad. Updated 12/16/08.
Dt:2002 ford explorer.on vehicle the shoulder harness on the driver and passenger side wear through the plastic trim on the pillar,and it caused the edge of the seat belts to fray.dealership replaced the seat belt and trim, and it recurred within a few weeks.contacted the dealership,andcurrently vehiclewas out of warranty.when the edges of the seat belt frayedthe consumerwas concerned that the seat belt will tear all the way.(11/08/05)*sc
Dt:2002 ford explorer.the consumerstates airbag light on flashedon dashboard3 times and then it stayed on.the consumertook vehicle to the dealership and the dealership told the consumerit was relatedto theseat belts.this has been occurring for 1 week.the consumer contacted ford manufacturer, and they told her theynever heard of such a thing.they stated they were not aware of any complaints regarding this problem. The dealer repalced the tensioner.
I was traveling in stop and go traffic. As soon as space opened between me and the vehicle in front of me, i accelerated. While gaining speed i looked in my right rear view mirror to see if i could change lanes. While looking in my mirror the vehicle in front of me stopped. I hit the back of his vehicle with the front of mine. The problem i have is that my airbag(s) fired but did no deploy. You could clearly smell that they fired and my airbag light is now on. My seat belt did not cinch up and restrain me either. This car had been well maintained and was never in an accident before this one. As i see it, it was a total failure of the srs.
We have a 2002 ford explorer.the airbag warning light is on and stays on.it's been like this for a while now.i never thought much of it until i got online researching it and found that not only that it is a common problem, but a very dangerous situation.apparently the airbags will not even work.from what i found the problem has to do with a cable that connects the seatbelt locking mechanism to the srs system is to short also a possible problem with a clockspring.by doing something as little as moving the drivers seat all the way back can trigger the warning light because the cable is to short. I learned this mostly through people over the internet who took there vehicles to ford dealerships and was told that was the problem.i called ford to see if there was a recall on it or if they would fix it.no recall and won't pay to fix.ford knows about the problem and knows what the problem is.i read that ford sent a memo out to it's dealerships telling them about the problem hada memo number forgot to write it down.this vehicle is a family vehicle and that's the primary reason we bought it.i would think that this being such a serious safety issue that ford would fix no problem, but at the very lest somebody should be able to make them fix this.i don't know what are the parameters for a recall to be issued, but i do know that if this does not call for one then who or what is the nhtsa for.i guess it takes a lot of people getting hurt or dyeing for something to be done.
I have a 2002 ford explorer and it has not been wrecked and i had the light that come on in my dash and they said that my seat belt pretentioner was gone in my seat belt.
2002 ford explorer lf seatbelt buckle pretensioner bad. Airbag light continued to illuminate after two replacements of over 300.00 ea. Safety issue?
The seat belt arrestor charge inadvertently fired when the vehicle was being shifted from park into reverse.the firing of the charge filled the vehicle interior with smoke and has rendered the driver's seat belt unusable until repair can be made.
Door ajar light is always on and alarm goes off constantly from it. Seat belt light is always on even when seat belts are in use. Abs light is always on and off. Always issues with heat and coolant.
When i tried to remove my key from the ignition, the entire ignition cylinder came out!! my car had to be towed and have a new cylinder installed! a year later, it happened again!!! so i have had to replace my ford ignition cylinder twice and my car only has 60,000 miles on it now---so probably had only about 40,000 miles the first time it happened and 50,000 the second time.also-- now my fuel gauge says empty all the time, even after i just filled it with gas! and it's too expensive to fix! i did get the driver seatbelt fixed, because it didn't tighten, but now it's too hard to pull out and use! lastly, both inside mirror covers have just cracked off when lifting open, and i can't afford to replace both of the entire visors! we have 3 fords and this is the only one that's ever had problems. Dates are spread out so it's too hard to complete that part of the form below.
I bought a 2002 ford explorer eddie bauer in nov 2002. Around oct 2005 my airbag light came on and i was due for an inspection. I took it into a ford dealership and they "diagnosed" it as a faulty seat belt...the seat belt worked fine, it even continued to lock-up during moderate braking. This cost me over $300. Not a month went by and the airbag light came on again. I called the ford dealer, explained the problem and they told me that if it was determined it was a "new" problem i would be charged for that expense as well. I just can't believe that the light would come on after being "fixed" so soon.
The contact owns a 2002 ford explorer. The contact stated her child was seated and properly seated in a child restraint. The contact noticed the child restraint began tipping forward. She found that the rear driver side seat belt would not latch. The contact then inspected the remaining seat belts and found that all of the seat belts in the vehicle would not lock into place. The manufacturer advised there was not a recall for the failure and did not provide any assistance. The vehicle was not yet repaired. The vin was not available. The failure and current mileages were approximately 80,000.
2002 ford explorer driver side seat belt stopped working.***no answer required***. *mr
- the contact owns a 2002 ford explorer. The airbag warning light remained illuminated. The dealership informed the contact the driver's front seat pretentioner upgrade harness needed to be replaced. The dealership made the repair. The airbag warning lightno longer illuminated. The current mileage was 73,000. Update 4/23/07
Dt*:the contact stated the air bag light intermittently illuminates.the vehicle was seen by a dealer.the service department determined both front seat belts needed to be replaced due to the integrated air bag/seat belt system.the entire front seat belts were replaced accordingly but the air bag light later illuminated.the vehicle was taken back to the dealer.the service department suggested replacing the seat belts again.updated 3/3/2006 - the consumer has also had to replace the rear washer motor, odometer and has had problems with the automatic door locks.
While driving at 45mph, was involved in a rear end collision. Upon impact, none of the air bags deployed. The sensor was bent up and sideways.the seat belt allowed consumer to slide under.both knees hit the dashboard.consumer suffers from upper and lower back pain and sore knees.consumer is not sure if there is an airbag in the vehicle.*jg
I have a 2002 ford explorer. My airbag warning light notified me of a problem. When i took the car into the dealership, they said that "both front seat belt pretensioners" needed to be replaced. I just find it odd that they would both happen to break at the same time. It sounds more like defective parts.
While driving at 45mph, was involved in a rear end collision. Upon impact, none of the air bags deployed. The sensor was bent up and sideways.the seat belt allowed consumer to slide under.both knees hit the dashboard.consumer suffers from upper and lower back pain and sore knees.consumer is not sure if there is an airbag in the vehicle.*jg
Drivers side saftey belt has broken too, air vent has broken too, sunroof design problem too, fuel pump failed at 14000 mi too
The locking mechanism for the shoulder restraint (right side) fell off.
The ford dealership in guam said i needed a new seat belt retractor and ordered it. That was in march 2007. It is now july 2007. If this is a safety issue then why is it so slow.
Dt*:the contact stated the airbag light illuminated without incident.the vehicle was taken to the dealership, where it was determined the front seat belt retractors needed to be replaced.
Recently the air bag warning light came on indicating a problem with the air bag system. Also, the driver's seat belt would not retract when the driver exited the vehicle. The onboard computer indicated a code of 33 in memory. This indicated that the mechanism under both front seats was faulty. This problem would have caused the air bags to deploy unnecessarily or not deploy at all. The faulty seat belt retractor would not have prevented the driver from being thrown forward in the event of a collision. The warning light was intermittent at first and eventually stayed on so there was 55,000 miles recorded when i finally took the vehicle to our dealership. The owner's manual revealed that the supplemental restraint system (srs) is warranted for 5years/50,000 miles, so i realize that it was beyond the warranty period. However, this is my concern and complaint. The srs is probably the mostimportant safety system in a vehicle and should not require these types of repairs just 6 months and 5,000 miles after the warranty expires. This system should last for the life of a vehicle unless the vehicle is involved in a collision. No one should have to be concerned that their srs system will fail after the warranty expires. I am not a mechanical engineer, but these parts must not have been manufactured properly. If they were, they would not have failed.as was stated above, this explorer was totally redesigned and sent to the dealer showrooms prior to the start of the 2002 model year. Were things overlooked or not done properly just to rush this totally redesigned explorer to the dealer showrooms? if this was the case, should there be a recall for this model year in order to check this problem and ensure there are no safety concerns?the cost of these repairs is the minor issue of my complaint. The major issue is the safety of the driver and passengers. Safety problems with a vehicle will cause serious repercussions for the company.
The front passenger-side seat belt unit locks up infully retracted position, rendering it totally unusable.
Over time noticed jerking while upshifting. Loud winding noise at high way speeds when on gas pedal. Drive mostly highway and still extremly poor mpg. 9.8-10.6mpg average on highway! also passenger side rear seat belt does not retract. Had replaced under warranty. Still have the problem.
Driver"s side seat will go back and forth
The door locks lock and unlock all by themselves dozens of times in a row while i am driving. With this the dome light flashes off and on and the door ajar light flashes and the interior chime goes off constantly. All of this happens at the same time. This is a huge and common issue with thousands of forum posts by other owners who have spend countless $$ at mechanic's to no avail. This can cause wrecks at night it is very distracting. Especially the dome light.
Drivers seat is detached from floor, making it hard to drive safely.airbag light came on, locks don't work, dangerous.
The seat components that are underneath the driver's side have a severe amount of rust on them.*la
Dt*:the contact stated while driving 25 mph the drivers seat collapsedbackward without warning.the vehicle was taken to the dealer who determined the seat support bracket needed to be replaced.updated 06/19/06.
The contact owns a 2002 ford explorer. The contact stated that the passenger's side front seat became detached from the frame rail. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage and vin was not available.
Consumer's vehicle was rear ended, which caused the driver and passenger seats to collapse backward.ts
Makes a rattling noise when a bump is hit driver side seat stop working
The metal bars that hold the seat to the floor broke causing the seat to fall towards the driver's side door while i was driving.
Purchased 2002 explorer xlt v6 4.0l already transmission slipping solenoid or whatever out.. I have read reports and wonder why this transmission is not recalled? i have it in shop now having to have it rebuilt and everything changed.also right wheel bearings bad, upper and lower ball joints bad, suspension shot. And the records show the previous owners maintained everything well. But also had transmission replaced and had problems at 99,000miles.please doing something for all of us out here.also coolant leak, engine leak, power seat failure, and on.
Driver side seat bottom cracked and the back broke without vehicle being impacted or excessive force being applied.
The contact owns a 2002 ford explorer. The contact stated the driver's seat detached from the floor board. The electrical gauges and components were also inoperable and the power door locks had failed. Neither the dealer or manufacturer was contacted in regards to the failure. The vehicle was not repaired. The failure and current mileages were 90,000.
Seat bracket broke when hitting the brakes when a deer jumped out in front of me.
The driver seat was to close to the steering wheel, which made if difficult for the consumer to drive
Second seat bolts that hold the seat to the frame are missing. Dealer has been contacted. Please provide further details.
The contact owns a 2002 ford explorer. The contact stated that the front driver seat was able to move forward but would not move backward when engaged. The contact stated that the failure would make driving very uncomfortable and he believed the failure to be an extreme safety hazard, as he felt he was sitting to close to the steering wheel. The vehicle was neither inspected nor repaired. The manufacturer was not notified. The current and failure mileage was approximately 118,220.
Driver's side seat back and seat were not attached.driver had to connect the seat to the back upon entry. Dealer said that boltattached to the seat back framefractured.this could cause an accident if driver loststeeringcontrol ortook foot of pedal while driving.
On 8/15/09, [xxx]was operating his 2002 ford explorer in houston, tx when the explorer was struck from the rear by a pickup truck.during the collision, [xxx]seat back collapsed and, although he had been wearing his seat belt, he was ejected through broken-out rear window glazing.[xxx] sustained multiple blunt force injuries from which he died.the seat back in the 2002 explorer is attached to a recliner mechanism on each side of the seat.the recliner mechanisms are attached to the seat cushion frame by spiral coil pins.when the explorer was struck from the rear, the vehicle moved forward in relation to [xxx] body, causing his body to load the driver's seat back.as this occurred, the force of the seat back being moved rearward by [xxx] body caused the recliner mechanisms on both sides of the seats to move forward; as they did so, they contacted the spiral coil pins, and fractured those pins on both sides of the seat.when the spiral coil pins failed, the seat back collapsed onto the rear seat cushion, and [xxx] was ejected into the cargo area of the explorer and then out of the rear window glazing. [xxx] suffered mutliple blunt force trauma injuries, which took his life.upon investigation, including comparison of a number of other, exemplar driiver's seats from 2002 explorers, it has become clear that the spiral coil pins are defectively installed in many explorer seats.this manufacturing defect is manifested by the spiral coil pins being inserted through mating holes on the seat cushion frame to inconsistent depths, which can cause the pins not to seat properly in those holes.in the case of [xxx], because the spiral coil pins were not inserted far enough into the mating holes when manufactured, the pins on his seat were fractured by the recliner mechanisms and failed to hold his seat back upright in the collision.this failure mechanism in the pins allowed for [xxx]ejection. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Front seat has no head rest support. Ifconsumer was hit with airbagneck would break. Please provide any further information.
If a person taller than 5'7 enters into this sport utility vehicle, the head restraint comes to the base of the neck right at shoulder level.upon possible impact the drivers/passengers head will snap back and break.also because of the seat height even at its lowest position, the driver and passenger's head touches ceiling of interior of the car.we do not feel safe driving this vehicle.the seat needs to be changedthank you.
I purchased a 2002 ford explorer xlt with the sport bucket seats. These seats have no head rests and offer no protection to the back of my head. A week after i purchased vehicle ford offered a 2002 and 1/2 that has head rests in the bucket seats. Ford would not switch seats to insure my safety against whiplash.i feel the sport bucket seats i have are not safe and should be replaced.
I bought a 2002 explorer on may 23,2002.in the past 8 months, the vehicle has been towed in because it woudn't start--acomputer chip was replaced.my a/c made a high pitch squeal and after at least five times of trying to repair the existing a/c clutch, a new one was finally put on.my front end suspension has been fixed.my midlift gate cracked in november and a new one was put on.i have had daily problems with the driver's side seat not fully going into position when i start my truck and this problem has not been fixed as the service dept. That i deal with nevers seems to be able to see the problem.funny how it does it every day for me, though.my blinkers will sometimes stick and stay on without blinking--this also has not been fixed.at the beginning of january,2003, on the way home from a trip, my husband and i noticed that every time we slowed the truck down, there was a blast of air from the upper vents in the vehicle.this happened no matter what setting we had it in (ie. Defrost or floor vents).this past thursday, jan.16, the suspension was repaired and supposedly the heating system was as well.now the air doesn't seem to leak out the top vents, but continuosly comes out of the floor vent, no matter what setting the heat is on.i have a rental vehicle once again, while they keep the vehicle overnight tonight to see if they can hopefully fix this problem.needless to say, we are currently checking into the lemon law for our state!!!
The passenger side seat rocks back and forth while driving.consumer believes some bolts are loose.
Vehicle was rear-ended while stopped at a traffic light.driver and front passenger seats broke sending front seat passengers back.rear seat passenger was hit by front seat passenger seat and broke her jaw in 3 places.front seat passengers suffered splits in their heads, driver had a fractured back, and passenger suffered dizziness and neck injuries.
2002 ford explorer. Consumer writes in regards to a bolt under the front seat that can break causing the seat to move back and forth *tgwthe consumer would like his vehicle repaired at no charge, even though it is 2002, and not included in recall# 03v281000, which he did reference.
Consumer received recall 03v281000 concerninghigh back seat. No parts were available.
The reclining bolt for the driver side seat has broke. The dealer has replaced the part, however the problem still exist. Please provide additional information.
The contact owns a 2002 ford explorer.while driving 25 mph, the vehicle slid on a patch of ice and struck a hard surface.the vehicle flipped over.the rear center seat belt buckle became undone and the child was thrown around and injured inside the passenger compartment.a police report was filed.the failure and current mileages were 45,000. Updated 02-14-08the consumer stated the rear middle seat belt broke open when the explorer flipped upside down. Updated 02/14/08
Investigated after passenger seated in the right rear seat,mentioned unusual seat movement after a moderate to heavy braking occurrence.rear washer head anchor bolt/nut was broken/sheered off flush at the floor pan, leaving the seat to tip slightly forward.has not been repaired and unknown as to the extent of repair needed.
I own a 2002 ford explorer, it's our daily driver everything works except the hubs, this truck has never been wrecked, and we find ourselves@ about every 15,000 to 20,000 miles having to replace the wheel bearings and hub assembly's , last night on the way home the driver side front hub started squealing and came apart and we had to have it towed again, i have owned this truck for 3 years, i have had to replace the bearings and hubs brakes 11 times and now i'm going to have to do it again, wow, these parts are really expensive to have no better qualitythan that, everytime we get it fixed it cost around $1400, it's a nice truck, and everything else works great, no issues, i transport my family members in this vehicle, and i'm getting tired of fearing for their lives and my own when the wheel hubs break and leave us stranded , it's obviously time for a different vehicle, and i just thought about how many other people drive one of those trucks, and how dangerous that could have been out on the interstate, it's a good thing we were driving 30 mph on a country rd, if we had been in town when it broke again we i thought that the last time this happened too, there definatly is a problem, when the guy at the dealership says that's a very common problem, but unfortunately, all he can do is fix it, or sell me something else,and that that's the issue that those trucks have and that everyday someone is dropping one of to get fixed for the exact same problem, anyway i think it's time to try something else, but this problem needs to be on a recall list because it's just bad business and a safety hazard, and it's problaby already gotten people and families killed, i'm going to fix this thing one more time and give the people that buy it this website info, ford motor company needs to fix thisever occurring problem.
I was driving home from work thank god i was almost home at this time, my ford explore was driving fine all of a sudden i herd a pop and a bang and then the motor started stumbling and shaking. As it was running the motor kept on popping i got out and seen a spark plug next to driver side fender under the hood also the coil that was plugged on to the plug was there too.i tried to grab the coil but got shocked because the rubber on the coil was broke from the plug flying out like a bullet and hitting the coil braking it in four or five places thats y i got shocked so much.the hole point is that the plug striped out of the head and did all this damage. Now i have no way to fix this issue one of the ways to fix it can be to replace the heads on the motor witch will cost lots of money.what can i do im desperate so it would be nice to have a helping hand by the dealer but they claim it's not there fault but this has happened to so many fords because of the heads they have used on this motor please make a recall for this issue it is a defect i do believe it is. I found over 50 people online having trouble with the same issues as me. Please help us.....
The contact owns a 2002 ford explorer. The contact stated that the door ajar and brake warning indicators illuminated even when the doors were closed. The contact also stated that the vehicle made an abnormal noise. An independent mechanic was notified and diagnosed that the wheel bearings were defective and needed to be replaced. The wheel bearing failure was repaired. The manufacturer was notified of the failures and stated that nhtsa was responsible for all recalls. The contact was transferred to nhtsa. The failure mileage was not provided.
Rear pads and rotors failed june 8, 2015. O/d light blinking with check engine light on, on june 12, 2015.transmission shop got the codes and stated i don't have 2nd and 5th gears.$2000.00 cost.please force recall!help!many other repairs including u-joints, tie rods, front axle, front rotors with pads etc. Since ibought it in april 2013.
Driving nd steering wheel fell apart brake switch stopped working 3 times had new transmission put in had to have 3 different sets of tire put on back window shattered while sitting at red light.
Over the past year i have noticed that this particular vehicle is experiencing severe rust issues on various components including lower body work, specifically under the driver and passenger doors in addition to emergency brake components. When i first noticed the issue i took immediate action to repair the damaged body work areas by using anti-rust treatments and applying new paint as recommended by a certified mechanic. The issue though is still ongoing to the point where door seals are no longer water tight and small pieces of body work are flaking away from the vehicle as a result of wind resistance and bumps while the vehicle is in motion. I have also needed to replace rusted emergency brake components which i was advised were no longer functional or safe. Upon further research it appears that a large number of ford/mercury/lincoln vehicles (primarily between 2002 and 2004) are experiencing the exact same issue and that supposedly ford is aware of a known paint defect that is the root cause, however no related recalls or further information has surfaced. (example testimonials here: http://www.lemonlaw.com/wordpress/more-problems-for-ford-paint-defects-in-2000-2005-models/ ) my vehicle has always been regularly serviced and well maintained and i would not expect to be seeing an issue as significant as this given the vehicle's age and mileage. This issue needs to be investigated as i am not confident in the overall safety of my vehicle.
The abs dash light comes on when you start the vehicle and stays on . The airbag light blinks 33 then stays on. There was a short in the trailer brake and alarm which caused the entire car to shut down would not start until battery cables were removed for a few minutes then vehical started but every time you close a door or any vibration the alarm goes off.
We were driving down the highway and we heard a clunk and so we pulled over right away and looked and thought it looked like the rear passenger side was sagging but wasn't sure, we drove home and then realized it was def sagging. I took it to the car lot i bought it at and their going to check it all out to see what's going on.. Just be looking at it the car lot mechanic said looks like suspension issue as if something broke. Also the check engine light came on and we had it checked out a few times and it appears to have o2 sensor issues located on the exhaust which seems to be a issues with alot of ford explorers which makes gas mileage terrible and vehicle stalls out and dies, not to mention the piece of plastic under the rear hatch window that always breaks.
The contact owned a 2002 ford explorer. While driving approximately 35 mph and attempting to brake, the brake pedal traveled all the way down to the floorboard. As a result, the contact rear ended the preceding vehicle. A police report was filed and there were no injuries. The vehicle was towed to an unknown collision facility and deemed destroyed. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 117,000.
This is the third time i have to replace brakes (full job) with abs concerns.
When braking vehicle accelerates. Could not stop had to put in n and it stalled before hitting a store front and a second time on the way home at a red light.
August 27,2012. Huaband driving howm from work. Going down hill to traffic light. Car suddenly, with no warning, stalls out completely. Loss of power steering, power brakes.etc.a/s contuinued to work. Engine ligh came on. Wrestled car to verge of road. Turned car off and it restarted on forst try. Stated that the following day as he attempted to pull away from stop sign, car would not initally take gas but then suddenly accelerated ( " i peeled rubber!") recalled that thatsame incident hadhad happened approx. 2 weeks before at a diffeent stop.car taken to repair shop, somputer shows no issues. Believe car unsafe to drive if affected with sudden, unexplained stalling with no apparent cause. Bought car as "certified, pre-owned" used car from ford dealership in dec. 2012.they have no answer, no suggestions as to problem cause.internet search shows multiple complaints for this same problem with the ford explorer.
As i was driving home from work my fuel gauge went from full to empty and the check gauge light came on then the vehicle died and i lost power steering and the power brakes.
This is the second time i had to replace brake pads and other brake parts on this car within the same year (2012-13).
The contact owns a 2002 ford explorer. The contact stated that while in reverse, the vehicle accelerated independently. Additionally, the brake pedal was depressed but failed to respond and the steering wheel seized. As a result, the vehicle crashed into trees then went forward independently crashing into shrubs, a fence, and a building. In addition, the air bags failed to deploy and smoke started to emit from the front of the vehicle. A police report was filed. The contact sustained bruise and neck and head injuries that did not require medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
While pulling into parking space (right)in parking garage my explorer experienced a sudden accleration-at full throttle (snapping the steering wheel to the right) (extremely loud revving, whining and another sound like a bad belt screech all at the same time) before the crash. No brakes (pedal went to the floor). Crashed into steel i-beam bending it and cracking concrete pillars. No airbag on impact.
While pulling into parking space (right) in parking garage my explorerexperienced a sudden accleration-at full throttle (snapping the steeringwheel to the right) (extremely loud revving, whining and another sound likea bad belt screech all at the same time) before the crash. No brakes (pedalwent to the floor). Crashed into steel i-beam bending it and crackingconcrete pillars. No airbag on impact.
My 2002 explorer is also having the same problems which have been previously noted by other explorer owners.the whining when reaching 50-60 km/hr, which goes away when you take your foot off the gas, the slipping and shuddering of gears and sometimes passing gear never kicks in, the abs light comes on (usually after the truck has warmed up and it doesn't seem to happen when the weather is really cold), the abs is now starting to act up, wherein it randomly activates itself even while on dry pavement and the brakes feel mushy when this happens.now the locks are randomly not working.i would like to share one instance about the passing, shuddering, slipping was when i was traveling on the highway with my kids, i pulled out to pass, and when i stepped on it the truck shuddered so hard, that my daughter, who was coloring a mother' day card, actually scribbled when it shuddered, if that makes any sense. She was po'd at me asking me why did i do that and now her card was ruined.we have had the transmission in for service and were told nothing was wrong.we had the transmission fluid changed and the truck worked fine for about 2 weeks and then back to the same old problems.my husband and i are seriously considering trading this piece of crap vehicle off and we have decided that it will only be imports from now on.ford needs to wake up and start fixing all of these problems or they will be finding themselves bankrupt in no time.i was brought up as a kid in fords; 67 t-bird, ford ltd, 1/2 ton truck, 3/4 ton truck, 78 ford t-bird, ford taurus, my first car being a mercury lynx, then a 93 ford festiva, hubby owned a 93 ford ranger 4x4, 98 windstar, my mom owns a 96 explorer and so on.my friend just got rid of her 2000 explorer which she lovingly named her 'ford exploder'.thanks for listening to my rant and i really hope that with everyone's input that something can be done about this.
Anti-lock brake light comes on and you lose anti-lock brakes.the brake pedal pushes to floor was repaired 4 times already. In addition, the airbag is not operating, 2002 ford explorer xls.*la
Abs light on. It has been repaired 3 times under warranty and now is on again. The light came on at 43,000 miles.
My car was serviced in jan'03 including front/rear brakes. I noticed the same day of the service a noise whenver you would apply the brakes. I took the truck back to the dealership several times only to have the gestimate the problem to having them take car rides w/me to hear the noise only to date not being able to identify or diagnose the problem. It is now almost a year and a half later and my truck is still making the same noise.
My cars cruise control failed to disengage when i applied the footbrake, pushed the off switch, the gear shift would not move and the key would not turn off. The car was checked by police and when it was tested they were unable to find a fault in the failsafes however they are still suspicious of the vehicle. I had to call police and was in a runaway car on the freeway for 30mins. When i hit a median strip i lost enough speed to be able to use the little braking power i had left, as each time i applied the brakes the engine would accelerate back to the set sped and the brake pedal became hard to push. When i stopped i also pulled the handbrake as ordered by the police over the phone to avoid a headon, the left shoe of the handbrake snapped and the car skidded to a stop. The police disconnected the battery when they did testing. So i've been told any fault codes or faults either with the cruise control or the ecu may now be lost. Ford are claiming this could never happen, but im starting to read on other sites the same things are happening to other people. I could be dead along with alot of other people that day. The police also had issues moving the gear shift that day on my car to get it onto a tow truck, so its not just the driver.
2002 ford explorer, o/d light is blinking, check engine soon light stays on continuously.rear end makes noise,abs light stays on.truck shifts hard from reverse to forward.shifts hard and makes cluncking sound from 2nd to 3rd gear and will not go in to over-drive at all.
The contact owns a 2002 ford explorer.while driving with the cruise control engaged at approximately 70 mph pressure was applied to the brake pedal and the vehicle surged forward until repeated pressure was applied to that pedal.a pop noise was also heard coming from the passenger side firewall.the vehicle was taken to an authorized dealer where he was informed there was a wire malfunction within the brake pedal switch.the authorized dealer was in the process of installing a new brake pedal switch.the failure and current mileages were 73,000.updated 10/21/10. *ljupdated 10/25/10
The contact owns a 2002 ford explorer.while approaching a stop at approximately 35 mph on normal road conditions, the brake pedal extended to the floor when it was depressed.the engine idled roughly and the check engine warning indicator illuminated on the instrument panel.the indicator remained lit until the engine was turned off.when the ignition was started, the engine would automatically idle without acceleration.the failures occurred on a separate occasion.the vehicle has not been repaired and cannot be driven.the contact was concerned of the safety risk involved.the vin was unknown.the failure mileage was 111,000 and current mileage was 114,000.
Dt*: the contact stated while driving 10 mph the brakes failed.when the brakes were applied the pedal went to the floor.the emergency brake was used to stop the vehicle without incident.there were no indicator lights on prior to the failure.neither the dealer nor manufacturer has been alerted.
Dt*: the contact stated the brakes failed, which caused an accident.the brakes were inspected about one month prior to the incident, and the pads and brakes were did not display any problems.the brakes failed and the vehicle had not been to a service dealer to determine what caused the failure.a police report was taken, and no injuries were sustained.
Letter fromlandy johnson, iii (ca) concerning brake system failure. Consumer requested a full refund. ......
When the consumer applied the brakes, the pedal went to the floor.*nlm*scc. The vehicle experienced failure on 3 separate occasions, the dealer replaced the calipers and the front and rear rotors.
I have had many problems with my 2002 ford explorer. I started getting the crack in my hatch by the rear window in 2005.it has spread and gotten worse and i still have not fixed it.last year in 2009 our abs light has been coming on and off and when i go to brake at times it feels like they kick on at irregular times, but i also feel i do not have the braking power i should.in june 2010 i was driving the explorer and the o/d light starting blinking and the explorer was shifting out of control. We had to have the transmission replace and the u-joints and the rear axle fixed for around $2900.we also had to replace the battery in july 2010. I called ford motor company and told them all of my issues and they told me that since they did not have enough complaints they could not do anything about it.to this point i was aggravated and couldn't believe the way they had treated me and let alone others who i am sure made the same call.i feel this is a safety issue because even now when it is in gear in park the car seems to move back and forth.
I have a 2002 ford explorer i bought about a year ago.everything was working fine..i have my abs light on..when i try to stop the car my brake engage but when it come to the final stop it gives and the pressure on the truck is no longer there.. I feel like i am going to crash in to the car in front of me.. I brought the truck to the mechanic and checked everything and didn't find anything wrong with it.. No leaks or anything.. But didn't know what was causing it... I noticed that there are many of the same issues regarding the brakes not working properly.. Please address this issue before someone gets killed.. Thank you
Heard a grinding noise coming from the rear of the vehicle, had brakes changed, noise continued. Found out it was the driver side wheel bearing and the passenger side front both going bad. Repairs not done too expensive.
Purchased a 2002 ford explorer in 2003 with 30,000 miles on it.almost instantly a humming noise came from what i think is the front driver side, may be more areas, and was unsure what to do with it.replaced brakes a few years later and mechanic told me bearings were warped and needed to be replaced.i asked the mechanic what the consequence would be if no repairs were made and he stated none.i read a message board about the 2002 explorer and this seems to be an issue for many owners.i also researched the consequence of a bearing not being replaced and the consequences can result in death.please take the time to research this issue before someone really gets hurt.
Several problems -at 9,000 miles my brakes went and had to have my rotors resurfaced by 23,000 miles my rear brakes were completely gone and my front brakes were nearly gone.this cost me over $1,000 to repair.at 25-27,000 miles my vehicle would not change gears properly.going in reverse the vehicle would "bang" into gear, then going from park to any gear this would happen.on level ground and on hill.the dealership said they guessed at the problem and fixed something in the transmission.at 32,000 miles the piece of plastic under the liftgate window completely cracked. Since under warranty the dealership is fixing this. There has been a "whining" noise while using the gas pedal for some time that the dealership can not recreate.... I expect that to go wrong as soon as my warranty expires.i think you only get 36,000 mile warranty because they know the vehicle will fall apart after that!
After bringing my car to the dealership, i was informed that i needed back brakes.i took the car to my mechanic and he informed me that my brake pads and rotors were completely rusted through and rotted.this could have potentially caused the car to become unable to stop.i had to replace all four brakes (routine), brake pads, and rotors.my car only has 40,000+ miles on it.
Fax follow-up ltr fm landy johnson iii (ca) submission of 20 copies of complaints filed w/nhtsa re brake problems w/the 2002 ford explorer; reply to pasadena dist ofc.*mrthe consumer experienced problem with the brakes.the consumer returned the vehicle to the dealer. *nlm
I was on the highway doing 65 as posted, i started to feel shaking from the tires and it got to the point i couldn't control the vehicle, lucky i was able to get off the side of the highway and call aaa for a tow, a state police officer pulled behind me and said let me guess hub bearing. The police dept also has the same problem. This is my 8th repair i am doing and next week i am doing the opposite side. It is costing me 600.00 dollars for every side i am doing. I made a complaint to ford company and they told me there is no recall. Then why is my mechanic telling me he gets numerous repair jobs on the same vehicles. Plus i spoke to a co worker that has the same year and vehicle doing the same thing. When is something going to get done. Or is the company going to wait till someone gets killed. Bbb and bluminthau was told about and still no response from no body.
2002 ford explorer emergancy brake failure.1) pa statesafety inspection was performed at ford dealer.2) drum brake linings were found in total seperation from metal shoes. Condition is likely due to a combination of corosion and lack of adhesive between lining and metal shoe.3) per theford dealer's disccovery and sugested repair...the emergancy brakeand drum/rotors were replaced. Ford did not take liabiity or cover the expense. (old parts are available upon request).
The anti lock brakes malfunctioned. As a result the abs sensor light continued to stay on.
Repeated failure of abs system on 2002 ford explorer. Abs has been repaired 5 times since january 2002. Latest failure included water in rear differential with no know reason. Failure of abs has been rear sensor cable and once a computer module. Latest date shown. *nlm
My abs light came on.when serviced, they said a speed sensor needed to be replaced.of course this occurered one week following the expiration of the warranty.talking with others, this seems to be an often occurance, and seems to be a defect.some poeple have had their's replaced several times within a year.
Abs warning light came on/off, and the abs brakes engaged prematurely.also,there was vibration in the front end when braking.vehicle had been serviced 3 times. Dealer replaced the rotors once, andabs rear sensor twice. The abs warning light came on again.
When applyingabs brakes pedal goes tofloor causing extended stopping distance.problem becomes more pronounced whenvehicle is driven on wet pavement.pleaser give any further details.
Abs light comes on intermittently, the brakes seem to stick and smell like they are burning. I have had the vehicle in for service 3 times for the same problem but the problem happens intermittently, so 2 of the 3 dealerships said that there was no problem.my brake pads are now pre-maturely worn and the latest dealership has claimed to have replaced a sensor on the differential that will "fix" the problem.after being told that there wasn't a problem, next that the rear brakes were worn out, and then that the sensor was bad.my vehicle has 25,000 miles on it and about 30% left on the rear brakes and 40% on the front brake pads.i have made 4 round trips from chicago to new orleans, and 1 round trip from chicago to las angeles totaling about 13,000 of the 25,000 miles on the vehicle.i have never had a vehicle that needed brake pads replaced after 25,000 let alone a vehicle with over half of its miles from interstate driving.ford refuses to take responsibility for the pre-mature wear of my brakes.after reading several of the similar complaints on this website, i doubt that ford dealers have a clue about what the actual problem is and how to fix it.
I own a 2002 ford explorer xlt, i have had problems with my abs light coming on and my brakes not working correctly, they pulsate as if they are trying to engage even when it is 90 degrees outside and completely dry. Nothing upsets me more than having to put on my brakes and having the feeling they are not going to work. This puts me in danger as well as those who own this model. I am scared to drive it anymore. I am asking for help here before i kill myself, my family or some random person because of faulty brakes. I don't think i should have to pay out of pocket for faulty abs problem that ford has screwed up on. Below it asks for an incident date, let me tell you there have been several times in which they kick on and it feels like i'm not going to stop!!!! why does there have to be a death before these companies finally recall and fix the problem??
Car was on a family trip when abs light came on for no reason. Dealership can not get the light back on.car was started in the morning and air bag light flashed and then stayed on and the dealership said it was due to a short. Day after it was in the shop for the air bag light the car would not start. Would not turn over. It will be in the shop again. For the third time in 6 months.
Ford explorer 2002 2 wheel drive was driving at 65 mph on freeway.a car cut off the ford and anti lock brakes were applied.brakes locked and driver lost control of suv.suv rolled over and off the freeway.side air bags and front air bags did not deploy.
There would be a thumping noise coming from the abs when in use.please provide more information.
After normal driving i began to hear a loud grinding and humming noise coming from the rear drivers side tire of my 2002 ford explorer. After going to my mechanic he had said my rear bearing and hub are bad which also made my rear tire unstable. He began to tell me it is a major problem with this vehicle and the bearings, hubs, and brakes were defective due to the fact that they cannot handle the braking load of this vehicle. After researching the problem online it would seem he is correct. This is a major safety problem in that all the bearings and hubs eventually go bad and can fail at anytime making the tires unstable and could fall off during driving. This is obviously a defective design and /or parts installed in this vehicle. There are many complaints of the same events happening to other owners. Since this is a major safety issue and a very expense fix for unsuspecting owners i hope you look into this issue and make ford issue a recall. Thank you.
Vehicle experiences periods of stalling at low speeds. Applying brakes there is a loss of brakes and steering. No prior warning before stalling. Existing problem 5 times, taken into the delaer. Dealer replaced fuel pump, main control valve body, transmission oil pan, idle air control valve and programmed pcm.vibration like anti-lock brake system is kicking in.dealer could not duplicate.overdrive comes in and out at odd speeds.no problem found.
While driving, the vehicle's abs light would come on intermittently.the consumer had come in contact with the dealership.the first time the abs light had come there was no unusual effect.the second time the abs light had come, there was a difference in being able to brake smoothly.the third occasion occurred at the light when there were no other vehicles.the vehicle finally stopped and the consumer was able to drive home. *scc
2002 ford explorer. Abs light came on intermittently beginning in 2005 only after extended trips (about 60+ miles), then came on and stayed on in 4-2006. The abs sensor and brake switch had to be replaced.my mechanic said ford had a recall.but when i contacted the dealer, they said it was only on a certain truck.
Consumerrearended another vehicle due to brake failure at 20 mph. Upon impact,neither airbag deployed. No injuries. Vehicle at dealership at this time.
Nar 06/19/2003.*mrthere is a reccurring problem with the brakes on the consumers 2002 ford explorer. The series of incidents occurred nov 2, 2002, feb, 2003, may 5,2003, and the last time was may 17, 2003 to date. It is evident to the consumer that there is an consistent problem and needs to be fixed.the dealership can't seem to find the source of the problem.please do further investigations. The consumer stated when he applied the brakest he vehicle accelerated and continued to move forward
Consumer stated when depressing the brakes brake pedal traveled to the floorboard, causingvehicle to vibrate.
Abs warning light had been coming on periodically, thus losing abs.after a few weeks, the light was off, but my abs kicked in on dry pavement, making it difficult to stop. This happened a couple of times. Car only had 38,000 miles. Brought it to dealer. They diagnosed it as a faulty sensor on one of the tires...since i was out of warranty and this was an item which takes "wear and tear" , ford would not assist in the payment at all. Dealer also stated that it was not a safety issue, however, if it was an emergency braking situation i do not feel that i could have stopped in time.
The contact owns a 2002 ford explorer ltd.the abs light continued to illuminate.the failure mileage was 58800.the dealer informed the contact that they didn't have the part to repair the vehicle.also, the dealer stated that they wereunable to diagnose what was causing the abs light to stay on continuously.the dealer called ford , and theywereresearching thecause of the failure.the current mileage was 60000.
The roof rack (which was factory equipment) separated from the roof of the vehicle.the consumer felt that the rack was liable to come off and cause damage to motorist driving behind his vehicle.also the abs light illuminated intermittently and stayed on.the consumer had the abs problem repaired several times already.the manufacturers was aware of the problem.
Abs light was on. Also,back axlewas replaced.currently,the abs light was on again.the abs light was on a total of 3 times.*tc
Problems with this explorer over my ownership include:-rear glass replaced-front brakes replaced-rear wheel bearings have required replacement,-parking brake issues,-new tires, etc.
Consumerapplied brakes at 20 mph and pedal went to the floor. There was no braking action, and he rearended another vehicle. No injuries. Vehicle at dealership at this time.
2002 ford explorer front and rear wheel bearing replacement. Back right wheel bearing failed causing damage to the axle, breaks and wheel drum. Front left wheel bearing failed. In both occasions noises were heard. In regards to be back wheel bearing the tire almost came off and the wheel froze. This occurred while on a major interstate traveling at a speed of 65 miles an hour. Back wheel bearing, axle, drum and brakes replaced at a ford dealer, costing over $1700 dollars. Front wheel bearing began making a thumping noise and was replaced at a local mechanic costing $500. In contacting ford i was told there was nothing they could do.
The roof rack (which was factory equipment) separated from the roof of the vehicle.the consumer felt that the rack was liable to come off and cause damage to motorist driving behind his vehicle.also the abs light illuminated on intermittently and stayed on.the consumer had the abs problem repaired several times already.the manufacturers was aware of the problem.
The abs engaged which caused the vehicle to jerk, as a result, the vehicle was rear ended. No injuries reported. This would occur even though the brakes were not touched. *sc
Vehicle would intermittently have extended stopping distance. Brake would squeal ,andpedal would be soft when applied. Dealer contacted. Feel free to provide any further information.
Explorer makes whining noise in rear end at speeds between 45 and 70 mph.the abs light stays lit continuously even after having the brake system services. Have also had front wheel bearings replaced all this since the vehicle reached 60,000 miles it now has 86,000 and mechanic says it need a new rear end.
While approaching an intersectionappliedbrakes andpedal went all the way to the floor.vehicle ran on a curb and hit a fire hydrant. Dealership wasaware ofproblem.
Abs light illuminated.speed sensor found defective.this occurred twice, first on 9oct03 @ 29607 miles, second on 3aug04@44202 miles.
Brake pedal fades and goes clear down to floorboard while stopped at a stop light or stop sign.problem is getting worse.i have taken to dealer 5 times and last time the service manager told me this is normal.he said that some others (not all)do the same thing. Mine started this at about 28,000 miles.i currently have 35400 miles on vehicle. Ts
While traveling at approximately 30 mph on wet pavement had to applybrakes hard to bringvehicle to a stop.this hard braking engagedanti-lock system and broughtvehicle to a complete stop.however, when consumer attempted to accelerate,brakes would not release, andbrakes were grabbing. Consumer had to release brakes by pullingbrake pedal up with his foot. Dealership could not reproduce this problem.
Steering column broke while driving. Consumer applied the brakes, and the pedal went to the floor.consumer lost control of the vehicle, and it crashed into a guard rail.upon impact, both air bags failed to deploy.driver sustained minor injuries, andwent to the doctor on her own. Vehicle was towed, and totaled out by the insurance company.
This vehicle experienced multiple problems, and the dealer was aware of the problems.consumer applied the brakes, and the pedal went to the floor.vehicle swayed from left to right on its own.consumer was able to maintain control of the vehicle. Also,door rubber panel failed to stay attached to the door. Mechanicdetermined that the brake problem could not be duplicated,and vehicle wasoperating as designed.however, the rubber panel was adjusted properly by the mechanic.consumer informed the mechanic this problem still occurred.
When we first bought our 2002 explorer xlt from finks used car lot in zanesville ohio it had about 22 or so thousand miles on it and we requested a check up on the vehicle. The back hatch brackets was replaced, and the back wheel brakes were sticking and burning, locking up. That problem seemed to be fixed.then the antilock brake system light started coming on and the front brakes seemed to be grabbing....just last month.i had the cruise control set on the vehicle once and it smelled like something smoldering so i shut it off and it hasn't been on since.i called the ford garage to ask if my cruise control was on the fire hazard list because the vehicle was built in 2001. I was told if i did not receive a letter in the mail it wouldn't be replaced.this vehicle was still under warranty when i bought it. So far i am getting nothing but the back hatch brackets replaced.the vehicle was parked and it now has 29,956.0 miles on it. I am driving my 1995 auto with 122,000 miles on it waiting for winter and graduation from college.i am afraid the brakes are going to lock up in the winter and send me sailing.i want to know if there have been any other complaints on this explorer built in 2001 that is a 2002 explorer.
Over the past six months the abs indicator light has appeared on the dashboard and the anti-lock system has stopped functioning. *ph(nar)
The vehicle experienced strange sounds and delay when shifting the vehicle from park to reverse.the abs light was illuminated continuously. *sc
While driving the truck, the abs light would appear intermittently. The consumer has made contact with the dealership on six separate occasions and the problem still occurs. Please add any additional information.*phvehicle has experinced seven occurences where abs light has illuminated on dashboard after slightly engaging brake equipment. Abs light has also illuminated while driving with the cruise control engaged.*mr
Abs warning light came on/off, and the abs brakes engaged prematurely.also,there was vibration in the front end when braking.vehicle had been serviced 3 times. Dealer replaced the rotors once, andabs rear sensor twice. The abs warning light came on again.
Abs sensor light stayed on.dealer statedoilleaked onto the sensor. There was no solution,and abs system disengaged.
2002 ford explorer xls 4wd.at 33,000 miles abs sensor warning light came on & rear abs unit was replaced.since then the abs unit has failed ever 2,500 to 8,000 miles.i now have 87,000 miles on vehicle.*la
I own a 2002 ford explorer xlt, i have had problems with my abs light coming on and my brakes not working correctly, they pulsate as if they are trying to engage even when it is 90 degrees outside and completely dry. Nothing upsets me more than having to put on my brakes and having the feeling they are not going to work. This puts me in danger as well as those who own this model. I am scared to drive it anymore. I am asking for help here before i kill myself, my family or some random person because of faulty brakes. I don't think i should have to pay out of pocket for faulty abs problem that ford has screwed up on. Below it asks for an incident date, let me tell you there have been several times in which they kick on and it feels like i'm not going to stop!!!! why does there have to be a death before these companies finally recall and fix the problem??
Anti-lock brake system failure, inability of ford to repair. The abs warning light comes on, second time it has been to dealer for repair. Dealer tells me they have no fix, i called to ford customer service, they say they are aware of the problem but don't have a fix. Vehicle is drivable but i don't have the anti-lock brakes, light is still on. A check with a troubleshooting web site: http://www.ford-auto-and-parts.com/troubleshooting/answers/id-1224.htmlindicates that this is a common problem with the explorers. Nhsta needs to look into this and force a repair or recall.*la
Abs system is defective on 2002 explorers.abs light came on many many times within a 1 year span since i bought the vehicle new.took the vehicle to the dealer 3 times and they stated the fault was from the rear speed sensor assembly and replaced it every time.other problems encounter include hose disconnect on rear washer (repaired by dearler), cracked third brake light (replaced by dealer), defective rear view mirror (3 incidents, eventually replaced it myself with an aftermarket part), rear seat belt would not stay buckled (assembly replaced by dealer), climate control leak to lower even if set to upper vent (design flaw, dealer stated this was normal), stereo will intermittently not turn on (cannot get dealer to verify), brake petal location relative to accelarator petal causes undue strain on leg, floor vent expells hot air directly at calf, fit and finish is horrible on a $30k+ vehicle!i have no confidence in ford's product or there service network.i can safely say this will be the last ford i will ever buy.
Dt: the abs lightilluminated on the dashboard panel without any accident.the owner's manual stated if the lightilluminated the abs was not working.has not been to a dealer for this issue at this time.no problems with the brakes,but was concerned the light for the abs was on and could not be working.thishappened in the past, there was a repair on the axle speed sensor of the abs.this lasted a year, and later vehicle had to be taken back to the dealer for this and the sensor mount, contact point was cleaned, andcleared" the fault warning code on the computer.now the abs lightwas on again.
Abs sensor replaced.
Braking failure. Soft pedal. Entire vehicle appears to be under braked.multiple abs systems failure. Rear wheel lock up and drag. Water entering connector for abs wheel sensor at differential. Water entering differential. Complete denial by ford motor company situation has potential for injury.cavalier and arrogant attitude of ford motor company customer service center. Actually told me not to write them any more about the problem. Dealer has done all it can and continues to replace parts. Dealer agrees ford has something to hide. Dealer confirms a very high failure rate specific to wet climates and the pacific northwest. The only good news dealers in the area stock large quantities of replacement parts.
Abs warning light came on/off, and the abs brakes engaged prematurely.also,there was vibration in the front end when braking.vehicle had been serviced 3 times. Dealer replaced the rotors once, andabs rear sensor twice. The abs warning light came on again.
1. Engine stalls erratically when under acceleration ie: when entering freeway, etc. Ford acknowledges the problem, states does not know how to fix it. 2. Brake failure in stop and go traffic.vehicles currently has less than 10,000 miles on them.both have same problems.*nlm
The brakes failed and the vehicle started moving on its own.consumer pressed on the brakes fast and it was hard to stop vehicle.when consumer checked the brakes, it was noticed that the brake pedal moved over on top of the accelerator pedal.the pressure form the brake pedal caused the vehicle to move on its own.the brake lights remained on and in turn damaged the battery.consumer would like for ford to buy back the vehicle. *jg
The consumer stated that the brakes failed.*scc
Brakes failed!!.the brake pedal moved over and on top of the gas pedal.the pressure from the brake pedal caused the explorer to move on it own, towards a group of people in the dallas convention center parking lot.s.i pressed on the brakes, fast and hard, and then the explorer stopped.moreover, the explorer picked up speed until i stepped on the brakes.the 2002 explorer was repaired under warranty by prestige ford in garland texas .i asked a reason for the brake to fail in a new explorer. I stated that my family are afraid for lives and no longer want the suv.rick baker at pasadena ford offered safety inspection, i in turn took to suv in for an safety inspection,now safe .per ford , i also stated my family i are afraid ofexplorer, and want other explorer drivers warnedbefore lives are lost.pasadena ford dealer, brad wilson said that he will submit my complaint to fords motors corp. And mail a copy to me. To date not a no copy of the letter, or remibursment for out of pocket expense. The trip caused extreme financial hardship unable to pay leaseing company. To the leasing company is taking the explorer for none payment.please help.i mailed nhtsa a certified letter aug.28, 2002, no response to as oct. 14, 2002 mr
Inside of the parking lot while traveling the pedal went all the way down to the floor.the dealership is aware of the problem corrective measure had been met.nlm
While driving at a slow speed the rear left axle started smoking and became red hot. The paint also peeled off. The vehicle was towed to the dealership who indicated that the rear leftbrake had locked up. The brake was replaced. The rear differential seal was leakingalso. The seal and fluid was replaced. Since the brake failure there was a whining noisein the rearaxle atspeeds off 50-55 mph.
I just spent $492.01 repairingthe 2002 ford explorer xlt.thebolt holding the right side caliper mounting bracket sheared off.itscored the inside rim which resulted in a breach to the tire, causing it to go flat.this problem happened 5:15 am in the morning with no one onthe road.as soon as i hit the brake,the tire locked up and the car came to an abrupt halt.had this happened during the daytime or when there wereother cars around, much damaged could have occurred to myself and othervehicles in the area.the mechanic said it was a defective part.i feel ford should reimburse me for the cost of repair.and by the way, i havean extended warranty with this vehicle.
While drivingcalipers are not catching ontobrakes, making it hard for consumer to stop. Dealer notified.
The contact owns a 2002 ford explorer xls.the mechanic was rotating both rear tiresand changing brake pads. The mechanic stated that the rear coil springssheared off. The current mileage was 51,600.the consumer has provided both the invoice and pictures of the broken coil springs. Update 4/23/07
2002 explorer rear coil springs broke at 76,000 miles.the front brake pads were replaced.
Dt*:the contact stated while shifting gears, the automatic transmission made a clunking noise and the vehicle displayed a jerking motion.the vehicle was seen by a dealer and the solenoid housing of the automatic transmission was replaced.afterwards, the problem persisted and the solenoid housing was again replaced by the dealer. The front pads were replaced. The drivers side door would pop open.there was a delay when shifting gears, and then the vehicle would slam into gear.updated 04/06/06.
While having front brake pads replaced mechanic noticed that the rotors rusted and cracked. Also, the rear rotors are starting to rust . The front rotors were replaced. The cause of the rust was undetermined.
2002 ford explorer xlt v6 4wd 46,000 miles.experienced vibration in brake pedal and noticed increase stopping distance.investigation revealed excessive rusting of both front and rear brake rotors.brake pads worn unevenly.replacement of front and rear rotors and pads was required.original rotors are available.
2002 ford explorer experiencing problems with the 4wd, the over drive light illuminates on the dashboard and the vehicle is giving off a rotten egg smell. *mr there were front end problems.the 4wd module wasn't working.the driveshaft and both front wheel bearings were replaced.the rotors were out of round. The service engine light illuminated along with the over drive light.the transmission experienced the same problem on two occasions and possibly a third time.a large puddle of transmission was found under the vehicle.the torque converter was noisy.the acceleration pedal would pull back.when the vehicle was accelerated, it would whine.the left rear wheel bearing was gone and caused damage to the axle, brakes and the tire was barely holding on.the error code for the service engine soon light was due to the solenoid which had been changed before.the a/c was inoperative. *sc
Consumer took vehicle in to the dealer for regular maintenance, and anddealer indicatedrotors were warped.consumer indicated that vehicle was no longer under warranty, so he had to pay for this.vehicle only had 18,000 miles.
Dt*:the contact stated when the vehicle was taken to an independent repair shop for state inspection, the technician determined all four rotors were corroded and flaked off when touched.there is corrosion on the entire underside of the vehicle.the technician stated it looks as though the entire vehicle was submerged in saltwater.the dealership and manufacturer have not been contacted.
I had the oil changed on the explorer and they told me i would need to get the brake pads replaced very soon.i intended to get a couple quotes for this job but we had a death in the family so i took the explorer back to lapeer ford to have the brakes serviced.they called and said that the rotors had deteriorated to the point that they could not turn them down.i ask how they deteriorated and they said the rotors had rusted.i gave permission to replace the rotors at a price of $400.i also indicated i would like for them to talk to ford about the deterioration.i also called ford.ford gave me an answer that the dealer said that the replacement of the rotors was normal maintenances and lapeer ford gave me an answer that ford said the replacement of the rotors was normal maintenances.the explorer had 41000 miles and i had the vehicle for two years.the rotors had rusted to the point that i had only about 50% of the surface contacting the brake pads.this rough surface also caused the brake pads to deteriorate faster.i ask for the rotors to be replace free and was refused.i also ask the a receive a partial rebate for the pads because they had deteriorated faster because of the rust on the rotors.they refused as normal maintenances.i feel the rotors should not rust to this point and also caused a safety factor because only 50% of the braking surface remained.i have the rotors and pads that were replaced.
On 7-26-04 rear brakes and rotors were changed on 2002 ford explorer with 8,742 miles. Dealer said this was due to corrosion caused by where i live. Rotors were badly scored.
2002 ford explorer 39,000 all 4 brake rotors rusted to the point they couldn't be cut and were literally eaten away .
2002 ford explorer experiencing problems with bad rotors. *mr the brakes made a popping noise.the abs had come on and gone off. *sc
On june 29, 2005, during annual state inspection my 2002 explorer had to have new rear brake rotors installed for the 2nd time due to rust. Mileage was 24,713 miles. Purchased vehicle new on march 29, 2002. August 14, 2003, approximately 10,250 miles, had to replace the rear rotors due to rusting. Ford dealership recommended the brake linings be replaced as well. Ford covered this complete cost. In this 2nd instance, ford will cover nothing since vehicle is beyond its 36 month warranty, & brakes are considered wear items. I believe this is a safety issue, as the rusting of the rear rotors prevented my vehicle from passing the state safety inspection. Additionally, this is my 3rd explorer, all purchased new, & the only one having this problem. Initial 1991 explorer driven 9 years & over 70,000 miles; 2nd explorer a 2000 model still driving, over 54,000 miles, had the rear rotors & brake pads replaced after 44 months, 33,692 miles. Have lived in the same area & driven the same roads with all 3 vehicles. Have had essentially all service work done by the selling ford dealer in all 3 instances. If the brake pads were wearing out, & the rotors were being damaged due to the worn pads, i could understand how this condition was due to my negligence in not attending to the braking system. However, the brake pads have not been worn out in either replacement situation. The service adviser & service manager both claim there is nothing they can do, as the rotors cannot be turned, rust is a common problem with brake rotors, and ford regards brake rotors as wear components. Correspondence thru ford's internet site repeated rotors are considered a wear item & cannot be covered, regardless of the reason for replacement. No one will provide any ford regional contact information for discussion. It appears to be a no win situation where the manufacturer can classify a component as a wear item & have no consequences when the component fails for other non-wear reasons.
While having front brake pads replaced mechanic noticed that the rotors rusted and cracked. Also, the rear rotors are starting to rust . The front rotors were replaced. The cause of the rust was undetermined.
Front and rear brake rotors replaced at 23,000(front) and 37,000(rear) miles .
Concerning 2002, ford, explorer, eddie bauer: we were driving on 09/19/2004 when a car drove up next to us and driverstated thatrear brakes were smoking.no brakes were on.we pulled over, and saw that they were smoking and smelled badly.called ford roadside assistant to tow us to landmark ford, in tigard, oregon. Upon inspection on 09/20/04, parts were replaced. Two weeks later on october 3,2004, we were again driving and when we got home, andnoticed that the rear left brakes were smoking and smelled badly. We called ford roadside assistance ,and had the car towed again to landmark ford. Upon inspection on 10/4/04 we were told that they could not identify the problem and therefore would not replace any parts. We spoke with service manager larry baker concerning this issue. He asked us to drive the car home, and if it happens again to call and bring the car down. On friday april 15,2005 we were driving with our two nieces when we noticed the left rear brakes started smoking and smelling badly. We were close enough to home andmade it. The entire wheel on the left side was too hot to touch, the rubber on the tire was also very hot.we called ford roadside assistance again to have the car towed down to landmark ford. We received a call on tuesday 04/19,2005 from service department that they could not identify the problem.we were asked again to pick up the car, and call if any problems arose.three timesthe same exact thing has happened while driving. Smoking and smelling brakes is a serious safety hazard, and we are concerned that one time if this happens again the car could catch on fire. It appears to be an intermittent problem, and the service department managermike walker stated previously that they have had some problems with this before, but not enough to put out a recall. We would appreciate some investigation into this matter as we are concerned for our safety, and the safety of others on the road.
The abs activated while on a dry pavement andthe vehicle lost braking power. The consumer took the vehicle back to the dealer, who kept insisting there was nothing wrong. However, the consumer felt differently about the dealers evaluation.the consumers brother verified that something was wrong, but could not take it apart to check it out because of warranty issues and the engine experienced a miss.the master cylinder was found bad. *sc
The contact owns a 2002 ford explorer. The contact stated that while attempting to park the vehicle, she noticed smoke and flames coming from under the hood.the fire department was called to extinguish the fire and the origin of the fire was unknown. A fire report was filed. The vehicle was towed to a local mechanic where the failure was located at the master cylinder.the vehicle was destroyed. The manufacturer was contacted and a claim was filed. The contact was awaiting further instruction by the manufacturer.the failure mileage was 68,000.
Consumer states that when trying to apply the brakes they will simultaneously hit the accelerator pedal and it will be hard for the consumer to control the vehicle. Dealer notified.mr
Went to apply brakes and the vehicle started to accelarate. I thought i had hit the gas pedal with the side of my foot, but after getting the vehicle stopped i tried to put my foot on the brake pedal and the gas pedal at the same time since that upset me. I could not do it because they are too far apart for that to happen. This could have been very bad because i could have gone into the store in front of the parking space.
There is a common thread with gearshift selector breakage on ford explorers which indicates that recall is urgently needed. In the driveway of my house, with car in park, i tried to shift into reverse to back out. The gearshift selector on the steering column broke off and just dangled. I removed the rubber cover on the steering column to have a look, and i could see rough metal where end of gearshift selector rod meets with joint inside the steering column, indicating that the metal simply broke there. Called service at ford dealer in henderson nv, was told that entire steering column needs to be replaced at parts + labor cost of $1920. Had i been parked on a hilly street in san francisco, e.g., a serious accident might have occurred with the car out of control. Recall is urgently needed before people are injured due to this obvious defect!!!
Upon parking the vehicle and returning backto start it uplever which changed the gearsbroke inside the steering column. Took vehicle to the dealer, and was told there was nothing they could do about it.the key became stuck in the ignition and the shifter broke at the columnbecause the steering shaft broke.
[xxx] got behind the wheel of her 2002 ford explorer, intending to pick up her son from school. When she tried to shift the car into reverse, she says the entire gear selector broke off and fell in her lap. It turns out she's not alone. Team 4 investigator jim parsons reported that the national highway transportation safety administration has been investigating similar complaints around the country -- some of which involved vehicles slipping into gear and crashing -- for more than two years. Nhtsa's office of defects investigation says it has identified 200 alleged incidents of unintended vehicle movement after consumers believed they had shifted the suvs into park, resulting in 85 alleged crashes and 32 alleged injuries. Earlier this year, nhtsa upgraded its investigation to an engineering analysis for 2002-2005 ford explorers and mercury mountaineers. [xxx] says ford told her she would need to replace her entire steering column to fix the broken gear selector at a cost of more than $1,500. Instead, she worked with her local mechanic to find an after-market replacement part that retails for $30. So far, ford motor company has not issued a recall on the gear selector. More information:nhtsa website details on explorer investigation (type in action number ea09013) read more: http://www.wtae.com/news/29353127/detail.html#ixzz1zyubpjeginformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
When putting car into park or reverse, car would sometime still be in drive for seconds after putting car in gear. Several times now, occasionally car will simply shut off. Recently, the car would not go into park and shifter separated from steering column.
Shifter broke off.
As i was putting my 2002 ford explorer in park the column shift handle came off in my hand.i could not move the vehicle.i had to have the entire steering column replaced.i have done research and this is not an unusual problem.in fact in some case it has happened more than once tot he same vehicle so there is no guaranteed permanent solution.this is a potentially dangerous situation and i think something should be done before some gets seriously injured or killed.some people's cars have been stuck in drive or reverse.i was lucky.my repair place told me this was the second ford lincoln mercury within a month they saw this happen in.the other vehicle was a mercury mountaineer.this is an unacceptable situation and you have many complaints on your site about this specific issue.i would some action taken now. It is not only inconvenient and expensive, it is dangerous.
While picking up my pastor at the dulles airport, i shifted my 2002 ford explorer into park.before i could even reach park, the shift handle detached itself from the steering column and was limp in hand.the only thing left attached, was the wiring cable. I couldn't get the keys in or out of the ignition, most likely because it wasn't in park nor in reverse. Of note, because of that, it was very hard to get a tow truck guy to accept the responsibility for dragging it onto the flat bed truck. The piece that broke was just a smallaluminum cast pin.when the ford dealership called me the next day with a quote for repair, i was shocked at the price, $2145.00. I was told i needed a whole new steering column because the part that's broken couldn't be repaired with in the column itself.that's when i went on line and searched for similar problems. I was aghast to find hundreds with similar or exact same problems i had. My question is, why isn't there a re-call for this particular defect since so many people are having problems with this small pin?if no recall, why can't ford help financially or at least, partially to helpoffset this high expense for such a small fix?i am on a fixed income and a several thousanddollar repair sets us back significantly. Does anybody havea solution? does anybody have any other options to get ford to help with this problem, i'm desperate. Thank you all.
After pulling into a parking lot, the gear shift lever fell off into my hands while trying to put the car into park. I was unable to drive the car; therefore, it needed to be towed to a ford dealer. The service technician said he had never seen this problem before and proceeded to tell me that i would need to have the entire steering column replaced. The estimate for this job was $1200. The technician located a used part and was able to replace the column for a few dollars cheaper.i was without a car for nine days. There were no previous indications that this problem would occur. The car (which is 6 years old) only has 50,000 miles on it.
I was reversing out of a parking spot and then shifted into drive when the lever went limp. It was stuck in reverse and i had my two young kids in the backseat! i was scared out of my mind!!! i sat in the car with my foot on the brake for 45 minutes waiting for my cousin to tow the car to my dad's house. According to all the cases i've read about, and the ford dealer parts guy, i now have to replace the whole steering column. There's only two junk yards here on guam and neither one has the part so i have no choice but to buy from the dealer and the part alone is $1500!!! i'm going to have to take out a loan just to fix the car that i'm still paying off. It's unbelievable that there has been no recall or that ford has made it so that we have to get the whole column instead of the one little part that broke.
Went to leave a baseball game and attempted to put my car in reverse only to have the gear shift come loose from the steering column and was just dangling there.of course customer service at ford could not help.
Pulled into park, went to shift vehicle into park (was fully stopped) and gear shifter broke off. I did not apply any force, just the normal typical action of shifting the gear. Good thing it was in neutral when it snapped. Took rubber seal off of the gear lever arm and the part which the lever arm was attached had totally broken off. The metal was not stripped or twisted but broken.part #905-104: column shift repair.
Our 2002 ford explorers gear shift lever broke off in my hand while trying to shift from park to reverse.we had some trouble with the lockout in the past, but this left us stranded and required a tow.
The gear shift lever fell off the steering column while putting the car into park.it is held on only by the electrical connection.
Gear shifter broke off steering column in 2002 ford explorer.when putting vehicle in park the gear shifter broke off, leaving the vehicle inoperable.it was towed to the dealer and then driven to our home.learned form internet search of at least 26 similar complaints regarding 2002 ford explorer automatic.
The steering wheel lever broke off my ford explorer 2002.this occurs often on ford explorers because it is made of aluminum.the repair is to change the whole steering column and that costs between $800-1300 dollars.
Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)2002 ford explorer [xxx] - gear shift lever broke off of steering column while shifting from park into reverse.
As i was putting my 2002 ford explorer in reverse the shift handle broke off the steering column and is now just hanging by the cruise control wiring. Unlike other explorer owners i was "lucky" enough to get stuck on park and not drive or reverse where there's a potential of someone getting hurt. As many others have stated before me, this is obviously a manufacturer's defect which if not taken seriously will eventually lead to injuries and/or deaths. Please don't wait until reports start coming in with numbers other than zeroson the "number of deaths" & "number of persons injured" fields for you to hold ford accountable for their actions. Thank you.
We are in the process of replacing the left rear outer tie rod and which the mechanic says displays excessive wear and movement. Also replacing rear gas charged struts (displays excessive wear and movement), rear coil springs (bent, cracked, and loose), and rear strut mounts. $1100.00 on a car with 61109 miles on it. This vehicle is never used to haul or tow anything. We have trucks for that. I'm sick to see all of these complaints on the same problem - it can't be a coincidence.
Driving nd steering wheel fell apart brake switch stopped working 3 times had new transmission put in had to have 3 different sets of tire put on back window shattered while sitting at red light.
The contact owns a 2002 ford explorer. The contact stated that the shifting lever used to shift gears fractured. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 120,000.
Was putting vehicle into drive when gear shift broke off of steering column, later found that cheap aluminum connecting piece broke not the shift handle.
When accelerating on a start, car doesn't shift into 2nd and 3rd gear....unless there is a push or jump into it.
Gear shift in steering column fell off as i was beginning to drive.the vehicle had approximately 95k miles on it.
I went to put vehicle in park and shift lever broke off inside steering column. Had to replace entire steering column for 1 little piece of cast white metal which i found out is a common problem with this particular vehicle. After repair was complete ,od off light started blinking and service engine soon light came on. Code po755 on engine scanner which according to carcomplaint web site and my mechanic is also a very common problem with this vehicle.
I own a 2002 ford explorer, it's our daily driver everything works except the hubs, this truck has never been wrecked, and we find ourselves@ about every 15,000 to 20,000 miles having to replace the wheel bearings and hub assembly's , last night on the way home the driver side front hub started squealing and came apart and we had to have it towed again, i have owned this truck for 3 years, i have had to replace the bearings and hubs brakes 11 times and now i'm going to have to do it again, wow, these parts are really expensive to have no better qualitythan that, everytime we get it fixed it cost around $1400, it's a nice truck, and everything else works great, no issues, i transport my family members in this vehicle, and i'm getting tired of fearing for their lives and my own when the wheel hubs break and leave us stranded , it's obviously time for a different vehicle, and i just thought about how many other people drive one of those trucks, and how dangerous that could have been out on the interstate, it's a good thing we were driving 30 mph on a country rd, if we had been in town when it broke again we i thought that the last time this happened too, there definatly is a problem, when the guy at the dealership says that's a very common problem, but unfortunately, all he can do is fix it, or sell me something else,and that that's the issue that those trucks have and that everyday someone is dropping one of to get fixed for the exact same problem, anyway i think it's time to try something else, but this problem needs to be on a recall list because it's just bad business and a safety hazard, and it's problaby already gotten people and families killed, i'm going to fix this thing one more time and give the people that buy it this website info, ford motor company needs to fix thisever occurring problem.
I was driving in town at approximately 30 mph when i drove over a crack and it felt like a large pothole. I heard a grinding noise and pulled over. My rear springs were both broken. The driver side one at the top and the passenger side one at the top in 3 places. When i turn now it feels like my vehicle is going to roll over. This is a common problem as stated by many others on many internet sites. This is going to cause a serious if not deadly accident. Ford needs to do a recall on this part and replace them for free, since they were the ones who used bad parts in their vehicles. This is a manufacturing defect and should be treated as such.
While traveling at 25 mph steering became impossible to turn in any direction. Took to dealer, and they stated this was a known problem with a defective seal.consumer feelsconsumers lifes were put into danger because of a known problem.please provide any further information.
Started car and when i put car in drive, shift gear on 2002 explorer just fell off this is happening all over the usa i could have been driving and this could have happen. My wife and child could have been driving. Do people have to die to make this a recall why isn't this a recall.
The car always feels like is about to jump off the road or the lane im in whenever i drive over any rough road or pot holes.%ģ
I pulled up to the gas station while on my way to work and as soon as i was about to shift into park the gear shift broke right off in my hand. It was causing some nor difficulties in the past where it would show signs of resistance when shifting gears but never something so serious as this current incident. I called a tow truck which appeared about 40 minutes laterand then took me home. I have tried to find a new part but no dealer or parts manufacturer has it in stock.
Shifter lever broke off.
Yesterday evening, i got into my 2002 ford explorer and noticed the gear shift lever was stuck in park. I was unable to shift into reverse in order to back out of the driveway. This morning i figured i would give it another attempt as i needed to head out for work. As i tried again, i simply applied the break, grabbed the shift lever and as i pulled the towards me and began to pull down to shift into reverse the lever completely broke and is now hanging. I did not apply excessive force at any point. No more pressure then i normally do when shifting from park to drive to reverse, etc.i looked up this particular situation via internet and noticed many, many complaints of the same exact description. Hopefully ford will recognize this issue and issue a part recall.
Have a 2002 ford explorer have had several problems, but while i was out driving today my car began to pop as i turned the wheel. I have gotten my tie rods replaced and there seems to continue to be a problem with my vehicle. My husband drove the car home for me slowly but will not drive for fear that the wheel may pop off. Contacted ford and am waiting on a response, this problem has been noted on the internet by several owners of this model and year. This is a suspension problem and i would like this further investigated so that noone is riding down the highway with their children in vehicle and the wheel pop off.i was very lucky that my child was not in the truck with me at the time this incident happened.
Pulling in driveway stopped the vehicle going to put it in park shift lever broke off inside of steering column went on internet found 146 complaints as the same thing happened to them on ford explorer carcomplaints.com.
Dt: the contact owns a 2002 ford explorer.the contact stated that the rear bearing went out on 9-6-05. The consumer is unsure if it was on the right or the left.she did not hear a noise prior to this but reported that the vehicle felt sluggish.the contact said that the vehiclewas not steering properly and it was pulling all over the road.she reported that steering was very sloppy and she could not control the vehicle.she called ford motor company and they took a complaint from her and said they would evaluate it within 3-5 days. *mr
As i was driving in snow, i put the car into reverse to go around another car.when i put it back in drive the gear shift handle broke off in my hand.i was stuck in my car unable to shift,if i turned it off i would not have been able to restart the car.i had to sit on the side of the road and figure out how to get it back into gear with my foot on the brakes.
When attempting to shift from drive to park, the gear shift lever broke from the steering column, making it impossible to change gears. The engine remained running with it in drive. I turned the ignition off & it could not be restarted (ie, ignition/interlock system). The steering wheel wouldn't turn either. The entire steering column (not just small broken piece) had to be replaced (cost=$1372, $897 for parts). As of 7/2/08,61 exactly the same incidents have been reported via complaints filed with nhtsa website. Some vehicles complained about have experienced this part failure twice. These complaints have been filed under the components - steering: column, power train: automatic transmission, power train: automatic transmission: gear position indication (prndl), power train: automatic transmission: lever and linkage: column shift, steering: gear box (other than rack and pinion), steering: gear box: shaft sector, steering: wheel and handle bar, other or unknownthis is an obvious design and/or mfg/material defect & it correlates (in manyother complaints) with another defect - very difficult shifting of gear lever to or from ?park? & ?reverse?. 61 reported incidents of the parts failure are significant, but there are obviously far more than have been reported via nhtsa complaints.the defective gear shift part poses serious safety concerns. If the gear shift lever breaks while the vehicle is on a street or expressway (but stopped momentarily by necessity), the driver would be unable to change gears or push and/or steer it to safety, thereby creating a dangerous traffic situation with a high potential for bodily injury. Nhtsa has more than adequate data to initiate a defect investigation & should immediately require ford to provide a full disclosure of the number of steering columns that it has sold as a result of this defect.i have the old steering column (and the broken piece) as well as several pictures of them.
I have a 2002 ford explorer and while trying to put my truck in park the gear shift arm broke off in my hand. I had to leave my car in reverse and i was unable to remove my keys from the ignition. My car is completely un-drivable. I have had it towed to a repair shop, but they are charging me $550 to replace the whole steering column with a used steering column.
Gear stick broke off in my hand when shifting to reverse in my 2002 ford explorer, it has not been repaired as it happened today, but will probably require a new steering column.
My wife and i and our 8 year old twin boys were on vacation this summer driving through the rocky mountains in a rain storm.it was august 13th, 2010.there was a huge single lane traffic jam because of an accident.we pulled over to the side of the road because my wife needed to get out and stretch.when i put the 2002 ford explorer back into drive, the shift lever broke off in my hand like it was made of butter.needless to say, we were in shock and scared because we were stuck at the top of the rocky mountains in a rainstorm.the ford was stuck in drive so i decided to drive it all the way to our hotel in rife, colorado.we were very scared the whole way.we made it to our hotel.the local ford dealer could not get a part until the following week.a local mechanic rigged it so we could get home to california in time for jobs and school.we felt very unsafe the whole way.when we got home to california, the local ford dealership replaced the entire steering column and shift lever for $1,300.i have a 2nd 2002 ford explorer eddie bauer edition.when i got home from work today, i parked my ford explorer in the driveway, put the shift lever into drive and it broke off!again, like it was made of butter.this is exactly two months after the other one broke. Today is october 13, 2010. I am very careful with my vehicles.my wife and i are both teachers in our mid 40's.now, i am left with the same make and model with the exact same defect and i will be calling ford and asking them to treat me fairly and repair this defect at their cost.can you help me?
It started very early after buying the 2002 ford explorer...electrical prob..couldn't get veh started...100 miles away from home dealership....towed to closest forddealership...fixed; or so we thought. Same thing happened a week later. Homedealership advised us that the other dealership installed the wrong part and it could have caused life-threatening problems....we contacted the other dealership and advised them what our home dealership said...of course the dealership denied this...anyway...home dealership installed new part...veh ok....then wheel bearings had to be replaced in front1st left side-then right. (this was after the rear end was replaced) boy, was that a major fight with the home dealership!now! the transmission is gone!!!!! isn't there something we can do?ford has been using defective parts!!!!and now asking for government money???!!!!ford should be paying for this!
I was picking up a family friend, an while waiting for her to come to my 2002 ford explorer, i put my truck into park, when she got in, i then attempted to put it back into drive, an the gear shift handle broke off into my hand, it basically dangled there an i had no choice but to call a two truck driver. I got an estimate for over $600 for a used column, cause apparently ford doesn't make the little piece that broke off. I have been online for awhile to find another way of getting this fixed an i have seen hundreds an hundreds of complaints for the very same thing, why hasn't this been recalled yet? what do i or we have to do to get ford on the ball with this continuing problem?thank god it is stuck in park, an unfortunately so are my keys.
While moving the shift lever from park to reverse, the lever broke away from the steering column and could not be returned to park position. The vehicle was stuck in reverse, engine running, and brake applied. With the brake applied, the engine was turned off, still in reverse. The key could not be removed until a small wire contact inside the steering column was shorted to the metal in the column. The vehicle had to be dragged onto a tow vehicle and taken to aikins ford in winder, georgia. I was told the entire steering column had to be replaced and the part plus labor would be approximately $1500. Aikins ordered the part and is still waiting after discovering that there were 221 steering columns on back order with the after market manufacturer licensed to provide the part. The design of the shift lever included a "pot" metal disk housing that requires the spring behind it to be actuate by pulling the lever forward to change thegear status. The housing snapped in half, leaving the lever dangling by a small wire. Only the fact that the vehicle was not moving averted clear and present danger of an accident. I have requested that the steering column part be returned to me and have very good photos of the vehicle and the actual separation at the break in the column. I will furnish either to your department if and when i get my explorer back. Now 56 days and still waiting. I believe that it was design flaw to allow a part that requires uniform strength to be a molded piece of "pot" metal and someone may get hurt, if not already in the 221 incidents that ford is aware of.
While driving 70 mph consumerlostcontrol of the vehicle,dealer notified.
2002 ford explorer approx.77,000 miles shifting from park to drive gear shifter broke of at the base causing the vehicle to be stuck in reverse. After contacting ford headquarters was informed there was nothing they could do even though there are several complaints on the internet. The dealership charges several hundred dollars to repair because the whole steering column has to be replaced. Part is currently on order.
As i was driving home from work my fuel gauge went from full to empty and the check gauge light came on then the vehicle died and i lost power steering and the power brakes.
After driving into a parking spot i tried to put the car into park and the gearshift fell.after it fell again i tried once more and it broke completely off.we had to take it to the dealership whom just turned it off and later informed us that they would have to replace the entire steering column which would cost $1700 just because one piece was poorly constructed and made of soft metal.it has been almost a month and now we're being told the part is on back-order so we still have no car.we've read where this has happened to others but yet nothing has been done about this problem by the ford company.
Gear shift broke off the steering column of my 2002 ford explorer. Truck was rendered inoperable, but could have the potential of being stuck in gear if the shift breaks off at anything other than park or neutral.
The contact owns a 2002 ford explorer. While moving the gear shifter from park to reverse, the gear shifter fractured and detached from the vehicle. The vehicle was towed to the dealer. The technicians stated the steering column had to be replaced. The vehicle was repaired. The approximate failure mileage was 86,000.
While backing up, the gear shift broke on my 2002 ford explorer.it was good that i was not in traffic because i could not get the car back in gear and could have gotten hit and or caused an accident. The steering column was replaced and the parts were in my opinion over priced.my fear is that it may happen again because it may have been replaced with the same defective part.
While my wife was backing up in my son's driveway, the gear shift broke on my 2002 ford explorer.the charge to repair by a ford dealer was roughly $2,000.00 (including tow charges).after doing research on this issue, it apparently is way too common, however ford refuses to acknowledge responsibility or issue a recall.
The shift lever literally snapped off at the steering column while putting the car into drive. Car couldn't be shifted into park, still running. Keys couldn't even be removed to turn the car off. Very dangerous. Seems like a fairly common problem among 2002 ford explorer owners. Many complaints filed here: https://www.carcomplaints.com/ford/explorer/2002/accessories-interior/gear_shift_lever_fell_off-2.shtml
The contact owns a 2002 ford explorer. The contact stated that while in reverse, the vehicle accelerated independently. Additionally, the brake pedal was depressed but failed to respond and the steering wheel seized. As a result, the vehicle crashed into trees then went forward independently crashing into shrubs, a fence, and a building. In addition, the air bags failed to deploy and smoke started to emit from the front of the vehicle. A police report was filed. The contact sustained bruise and neck and head injuries that did not require medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
While driving, consumer would hear popping noises coming from left front end. Dealer checked and repaired steering column shaft. Problem not resolved. Took back to dealer and steering column assembly was replaced. However, problem was not resolved. Took vehicle back again and left front wheel hub assembly was replaced. Nothing solved the problem. Mechanic could not resolve it. Manufacturer is working on solution.
Purchased 2002 explorer xlt v6 4.0l already transmission slipping solenoid or whatever out.. I have read reports and wonder why this transmission is not recalled? i have it in shop now having to have it rebuilt and everything changed.also right wheel bearings bad, upper and lower ball joints bad, suspension shot. And the records show the previous owners maintained everything well. But also had transmission replaced and had problems at 99,000miles.please doing something for all of us out here.also coolant leak, engine leak, power seat failure, and on.
About a year ago, the gear shifter in my 2002 ford explorer started getting harder to shift out of park especially on inclines.after a short period of time, i took it to our local ford dealer for them to look at it.they said they could find nothing wrong but that it did stick a little. Gradually over several months it got worse.eventually, it got stuck in park and i actually broke off the gear shifter trying to go from park to reverse.we had to pay almost $1,200 to replace the steering column and shifter.we were then told that we might put on the emergency break before shifting into park on hills.i told them that it didn't matter if you were on a hill or not, it still would get stuck.after first replacing the column, it was easier to shift out of park.then, over a few months it became increasingly harder to shift out of park again, unless i put on the emergency brake.i did use the brake on hills and inclines mostly but then sometimes it would get hard to shift on just flat surfaces.i contacted the ford dealer and asked them to look at it again.they said that i would always just have to use the emergency brake before shifting into park.i asked them why - it doesn't seem right.they said, "that is just normal operating procedure".i, of course, argued thatwas not normal and they said there was nothing they could do about it.i asked the ford company website and they said they consulted with our dealer and that they concur with them.
Saturday i tried to put my 2002 ford explorer xlt in park and the gear shift snapped off. I wasn't trying to jam it in park, just simply tried to put it in park. It is right now stuck in reverse with the key stuck in the ignition. I had my children with me and no clue that there was anything wrong with the car. Please note that while i was trying to figure out what was going on,the car rolled backwards a bit. After, doing some research on the internet to see if ford had any recalls for this i found that many more people just like me had experienced the same thing. The pictures that the others have uploaded of the metal/aluminum piece is the same exact piece that is broken on mine. Please believe me i am not an extra strong person as to where i could have done this myself (broke the piece of metal). Please look into this for it is a very costly repair that should be looked into and taken care of by ford.
I am asking you consider an investigation for the 2002 ford explorer xlt steering column. Mine broke and rather easily and it cost me $1,400.00 to fix. Ford told me there was no recall on this to my surprise. After doing my own online research, i see 45+ other folks had similar or same issues as i did. See the link: http://www.carcomplaints.com/ford/explorer/2002/steering/gear_shift_broke_off.shtmlplease give this the attention it so desires. I called ford yesterday 2/19/10 and they basically said, we are doing nothing unless you folks who work with them consider this a recall situation. Please let me hear from you. Len pacethe failure mileage was 130,000....mw
While putting my 2002 ford explorer into park at a drive up atm machine, my gear shift just feel into my hands.i was stuck blocking the drive way and had to be towed to a shop where they say the ford dealership wanted about 1500.00 to replace steering column.the shop told me that was too much for just a small part that was broken.the dealership said it could not replace just the small part that was broken.my shop told me that it could not find the small part and they see it they can get certified welder to weld the part and it would cost way less then 1500.00.as i researched this problem on line i came across many complaints about the same problems i am having; the same year model, make and same problem.i am still waiting to hear from the shop about how much it will be and how soon i can get my car repaired and back to me.
I have a 2002 ford explorer and this morning i was going at work when the gear shift arm broke off in my hand. I had to call my wife for go at work and i was unable to remove my keys from the ignition. My car is completely un-drivable.
After arriving back home from dinner i was putting the car into park. Half way between reverse and park the gear shift arm broke!
Complainant has had difficulty shifting into park since the vehicle was purchased used in december 2007. December 2008 just after christmas vehicle rolled backwards down a slight inclined driveway. The complainant parked the vehicle and was in the home for approximately 35-45 minutes when the complainants wife asked where was the vehicle why wasn't it in the driveway. The consumer went outside and found the vehicle rolled backwards down the driveway and came to rest in the yard (grass). The complainant also noted and additional incident where the vehicle stalled and the complainant could not get the vehicle in park.
At a complete stop vehicle surges (accelerates).have to place in neutral at standing stops to prevent an accident.driver's side power window switch failed, had replaced, also the window whines when rolling up.passenger's side power window regulator(cable) snapped??when rear windows are down at a speed of 20 mph+ it sounds like a helicopter is in the back seat(actually physically hurts your ears!!!)<<<<no fix or repair?? anyone else have this problem?55-65 mph steering wheel shakes.repair attempt balanced and rotated tires and suspension was inspected.still shakes.rear spare tire accessories cover handle broke. <<not abused.how do you change a flat with no jack or no tools??(spare tire came down alright though).egr valve failure @ 40,000 miles.4x4 intemittent shifting issues from low>auto and auto>high.can not pin point problem.that about wraps up my lovely experience with this vehicle.i am a married father of two and the only one working on a limited income.i bought this truck with very low miles thinking it would be dependable not unaffordable.
When drivingsteering will lock up for about 5 to 7 seconds. This happens intermittently. Dealer contacted. Please add vin.
Vehicle was westbound on ohio turnpike when the driver lost control and the vehicle left the roadway, struck a sign and came to a rest in the gore*cw letter updated 03/18/10ohio traffic crash report # 10-0076-89.
Please do something about this !!!! the explorer gear shifter is defective and unsafe. There is a common thread with gearshift selector breakage on ford explorers which indicates that recall is urgently needed. After parking, i tried to move the gear shifter from drive to park to exit the vehicle. To my absolute astonishment the gear shifter broke like a dangling broken arm in the reverse position. The vehicle was rendered useless and me optionless. I work at a secure gov't facility and it was no picnic trying to get a tow truck driver access. I finally got the truck towed to the nearest dealership at $85. The dealer then informed me that the entire steering column would have to be replaced at $1,690. They didn't have the part and needed a day to get the truck back to me. I had to rent a car which was another $102 bucks. Make ford take care of this safety hazard. I asked for the part and can show you what broke inside which is literally a weak metal housing that the gear shift handle fits in....
The contact owns a 2002 ford explorer. While attempting to start the vehicle, the gear shift fractured without warning. The vehicle was taken to a dealer where it was diagnosed that the steering column failed and needed to be replaced. The vehicle was not at the dealer being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 153,000.
The gear shift lever broke away from the steering column when i tried to put it in park from drive. It just snapped very easy.the broke component is thepiece that connects the lever to the rod and the whole steering column component had to be replace because the lever and rod is a single piece.
I just purchased the vehicle in a private sale on 11/09/12 and on 11/10/12 went to shift from park into reverse on a flat surface and my shift lever broke off and i am not able to shift my vehicle.
When i tried to put my 2002 ford explorer into reverse the gear shifter snapped off in my hands. I have never seen this happen before but have been researching this on the internet and it seems to be a real issue with the ford explorer design of the shifter mechanism. My vehicle has 90,000 miles on it. This also seems to be consistent as to when most break.
The contact owns a 2002 ford explorer. While driving at approximately 55 mph, the transmission shifted from third gear to fourth gear independently and the vehicle decelerated. The vehicle made an abnormal noise and the engine warning indicator illuminated. The vehicle was driven to the dealer for diagnostic testing. The technician stated that the transmission was burned out and needed to be replaced. The vehicle was repaired. In addition, the contact stated that while driving approximately 35 mph, a snapping sound emitted from the vehicle and the steering wheel became hard to turn. The failure recurred multiple times. The vehicle was towed to the dealer for diagnostic testing. The technician diagnosed that the power steering pump was defective which prevented it from holding the fluid damaging the anti-brakes system. The vehicle was repaired. The manufacturer was not notified. The approximate failure mileage was 144,000. The vin was not available.
August 27,2012. Huaband driving howm from work. Going down hill to traffic light. Car suddenly, with no warning, stalls out completely. Loss of power steering, power brakes.etc.a/s contuinued to work. Engine ligh came on. Wrestled car to verge of road. Turned car off and it restarted on forst try. Stated that the following day as he attempted to pull away from stop sign, car would not initally take gas but then suddenly accelerated ( " i peeled rubber!") recalled that thatsame incident hadhad happened approx. 2 weeks before at a diffeent stop.car taken to repair shop, somputer shows no issues. Believe car unsafe to drive if affected with sudden, unexplained stalling with no apparent cause. Bought car as "certified, pre-owned" used car from ford dealership in dec. 2012.they have no answer, no suggestions as to problem cause.internet search shows multiple complaints for this same problem with the ford explorer.
The gear shift is hard to get into park.sometimes after in park the suv stills moves.no damage or crash yet.but i make sure to put on emergency brake.
My husband was driving our 2002 ford explorer when he went to back out of a parking spot and the entire gear shift fell off the steering column.the vehicle will not shift gears and the key can not be removed from the vehicle.luckily he was in a parking spot.had he backed out and this happened as he was trying to put the car in drive her could have in a major accident.it is very very very unsafe. The car is getting towed to the dealership.at this time it is unknown what will be done to correct the problem.
The contact owns a 2002 ford explorer. While driving approximately 65 mph, the front and rear end of the vehicle began to shake violently. In addition, there was severe vibration in the steering wheel which caused difficulty in steering the vehicle normally. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the problem. The approximate failure mileage was 148,000. The vin was unavailable.
The contact owns a 2002 ford explorer.the contact stated that the shift gear detached from the steering column when being shifted out of park.in addition, the key would not turn.the vehicle was towed to the dealer and they stated that the steering column needed to be replaced.as of january 2, 2008, the dealer had not repaired the vehicle.the vin and engine size were unavailable.the current and failure mileages were 69,000.updated 01-29-08.the consumer stated contacted ford customer relations several times and informed to bring to a ford dealership in turn ford informed the consumer there was nothing they could do due to the fact the vehicle's warranty had expired. Updated 01/29/08
I was leaving a friend's house... Put the key in the ignition and attempted to shift into reverse and the shifter broke off into my hand; only connected by the rubber and the wire inside.the metal connection actually just snapped in half!i was glad i wasn't stuck in drive or anything i had my 20 month old niece in the car!this could have ended really really bad!if ford knows that this is a common problem with this model why has nothing been done!?!i got one estimate from the local ford dealership where i had to have the car towed to; $1795+7% sales tax!i called around and found a place to get a used steering column put in for $1000+tax but i have to have it towed another 40 miles to get it to that shop...something needs to be done before someone dies from this parts failure!it's seems senseless for ford to sit by and do nothing if they can act now and save lives!
In the evening, i was about half an hour from home when i pulled up to a gas pump at a station and attempted to put the vehicle into park. I did not do anything different than normal. The steering gear shift broke off into my hand. It was attached by a wire. I could not tell what happened except that it was broken offthe steering column. The service department of the dealership was closed but the receptionist said that the vehicle could be left at the service department lot overnight and they would take a look at it the next day. I drove to the dealership holding the piece in my right hand as i did not know what would happen if it became unattached from that wire.i felt scared that something was going to happen such as a fire, turn completely off in traffic, etc.i didn't know what was going to happen next.i got to the dealership, set the emergency brake and turned off the ignition.i couldn't get the key out of the ignition.i had no choice but to leave my vehicle there with key in the ignition.i emptied as much of my stuff from the car as i could as i was worried that there could be some type of criminal activity overnight.thankfully, it was there the next morning but unfortunately the cost of repair is over $1,500.the service advisor said the only way to fix this is to replace the entire steering column.this is all out of pocket costs.i am thankful that the dealership does provide free loaners and that this happened in a place where i could exit the location and make it to the dealership.the cost to repair, the stress that this caused, the fact that this is a known defective part, and the possibility of this happening again are all not good.
Air bag warning light came on,pulled plug apart under drivers ,seat sprayed cleaner on it put it back together, took care of that problem. Gear shift lever sheared off. Ford says you need to replace steering column. Went online found a man in sweden that made a replacement part,ordered it ,put it on ,works great. (why couldn't ford supply one?) the transmission is starting to act up, you shift in to drive it hesitates and leaps forward, quite hard, same in reverse. Ford should recall this before someone gets hurt.
2002 ford explorergear shift broke off when putting car in park.steering column replaced by dealer with used parts.dealer retained possession of old parts.
Went to shift vehicle to drive from park position, shift lever went down without shifting vehicle into gear., upon inspection the bottom of the case where the shift lever is held by a pin had broken off,the only way to repair this situation is to change the entire steering column according to two (2) ford dealers i visited. Upon searching this problem on the internet, i find it amazing of how many other people have the same problem. It cost $1265.00 to replace the unit not including labor cost.i believe that this is fatigue on that piece of metal. Ford should be made aware of this as a defective product and a recall should take place.
The contact owns a 2002 ford explorer. The contact stated that she had issues shifting gears and when she would turn corners, the vehicle would shift out of gear. Other times, she had issues shifting into drive and moving forward. The vehiclewas taken to an authorized dealer where the contact was informed that there were no related recalls. The transmission was replaced in 2008 at a repair shop. However, the failure continued. When the contact placed the vehicle in park (with theengine on) and went into a store, the vehicle shifted into drive and hit a building and then moved back and hit another vehicle. There were no injuries. A police report was filed. The vehicle was taken back to a repair shop where the contact was informed that a component of the steering column would not allow the vehicle to lock into gear. The steering column was repaired. However, after the repair, the transmission slipped. The vehicle had not been repaired. The manufacturer had not been notified. The current mileage was approximately 140,000. The failure mileage was approximately 80,000. Updated 10/21/11*lj
While pulling into parking space (right) in parking garage my explorerexperienced a sudden accleration-at full throttle (snapping the steeringwheel to the right) (extremely loud revving, whining and another sound likea bad belt screech all at the same time) before the crash. No brakes (pedalwent to the floor). Crashed into steel i-beam bending it and crackingconcrete pillars. No airbag on impact.
The contact owns a 2002 ford explorer. The contact stated that upon shifting the vehicle into reverse, the gear shifter separated from the steering column. The vehicle was not taken to the dealer to be diagnosed. The manufacturer denied assistance with the repair. The vehicle was not repaired. The failure and the current mileages were 183,000.
I was having trouble placing my car in park. The gear shift would not work unless i forced it.many of times i would place in park and it would roll. I thought it was my fault.on june 10, 2009 i placed my car in park and the gear shift broke.i was told that "it happens"with this truck and that there had not been a recall even though there was thousands of complaints. I am a single mother and i cannot afford to pay $700-1200 dollars to get this replaced.it is a disgrace that ford does not stand behind their trucks. I will never buy a ford again.
I was backing up in a costco parking lot and the steering column where you shift gears broke in half. There was no way to drive or shift the car. The car was in neutral and there were pedestrians in front of me and cars behind me. I yelled for everyone to stay clear, had a few men help push me back to a parking bin and pulled the emergency break. The engine would not shut off, i had to have car towed to my house.i checked on line and this has happened to over 1,000 ford 2002 owners. It is due to a faulty manufacturer part in the column shift, a metal piece that broke off.
The owner states the truck veers side to side not keeping a straight direction.truck has been in the shop (8) times for problems with the front end or steering.the parts were replaced from the steering to a complete rack and pinion with defect not corrected.an engineer from ford has also inspected the truck and has determined that there is no problem.the dealership is insisting that the owner come pick the truck up in the same condition.please describe details. Mr
Ice and slush enter the door panels from under the vehicle causing,doors to freeze shut.
The gear shifter broke away from the steering column on my 2002 ford explorer.the shifter itself did not break, but rather a piece of metal attached to the column, requiring the entire steering column be replaced at $1100.the required cost to get your vehicle fixed is extreme and caused by a design flaw.i googled broken gear shift on '02 explorer and found an unlimited number of people who have experienced this same issue.ford clearly should recall this part and cover expenses incurred to repair their problem.this happened in my driveway, but the owners manual suggests switching gears while driving which could clearly be dangerous and possibly cause injury or death to the driver.
The handle to shift the manual transmission from park to reverse broke off at the metal part inside the steering column. This is could have been very dangerous if i was driving! ford states they no longer produce the part.
The gear shift on my 2002 ford explorer broke off the steering column. There were no warning signs before this occurred. I was in the car with my 3 year old son & my wife who is 8 months pregnant. I pulled out of a driveway at a friend's house in reverse, when i proceeded to put the car in drive, the gear shift broke off the steering column. My car was stuck in the middle of the road on reverse. I had to turn of the engine to be able to push it out of harms way and could no longer turn it on because it was stuck on the reverse gear. I had to get the car towed to my house, find a mechanic that could help me because my car is no longer under warranty and then have it towed to the mechanic. The mechanic had to change the steering column because ford does not sell the single part to fix the gear shift, they only sell the entire column. The mechanic got me a good deal on the column and the total cost of the repair was $360 as opposed to the $850 that ford wanted to charge for the part.there is a database online of numerous ford explorer 2002 owners who have experienced the same problem. Here is the link: http://www.carcomplaints.com/ford/explorer/2002/steering/gear_shift_broke_off.shtmlthis is a defect that threatens the safety of drivers and their families and should be addressed, recalled and the victims of this dilemma should be reimbursed by ford for their expenses.
On the afternoon of october 22nd 2012 my pregnant wife was leaving the speech therapist with my son went to put the car in reverse and the shifter snapped off in her hand. The car every since we had it when u put it in park as a delay and rolls for ward a bit i feel that this is a recall that ford should issue for this car. Its just not fair to have to pay over 1200 dollars to fix something that is not my fault.what if this would have happened in the street luckily my wife knew to shut the car off and apply the emergency brake. This problem really could end up in serious injury or even fatality to an individual.
I am sorry i am not a good speller i was pulling out of the gas station pulled up a little so i could see then a little more and seen a car so i went to put it in reverse but the gear shift stick broke right in my hand i almost got hit but thank god there was someone with me that put his life on the line got under the car and changed it manually the used part i have to get is 250.00 dollars and labor is like 300.00 i have to have a hole new steering column put in the clip that makes it change broke i just don't think it is right to have something as week as that part on there we could have been killed and when i looked it up on the internet there are hundreds of people this same thing has happened.
My 2002 ford explorer (automatic transmission) was parked in my driveway. I attempted to shift out of park when the gear shift broke off in my hand. I now have to pay $1360 for a replacement (used) steering column. After doing research, i have discovered that this problem is very common with 2002 ford explorers. Ford motor company should voluntarily do a recall, before a class action law suit is brought against them.
Shifter broke off while shifting from park to drive,cannot shift vehicle. I read online there are numerous people that have had the same problem ,they were all wondering why there hasn't been a recall on this problem. Has there?
I had just pulled in to my customers lot and went to put the car in park, as i did the gear shift lever broke off in the steering column and was just dangling.i put the parking brake on as the suv was rolling, i could not get the keys out.i had to have it towed to interstate ford in dayton. Oh.
As my wife was shifting from park to reverse in our 2002 eddie bauer ford explorer the gear shift prndl just fell off in her hand. Ford dealership in asheville nc tells me there is a six(6) month back order for this part. After having to replace the transmission at 80,000 miles and replacing both rear clutch packs at 72,000 i was livid. Six months to get a part????? are you kidding me. Ford is lucky this thing didn't fall off while my wife was driving down the road.ford says "we're sorry" and "we understand your frustration" hogwash.where this goes from here i don't really know. They beat me down with their inaction and stalling and turned me against them all together. I finally found a part in texas from a junked explorer (no help from the dealership or manufacturer) and had it fixed for around $1500. The transmission bill came in at $2000 and the clutch packs came in at $800. All on a vehicle with less than 100,000 miles.
I turned into my driveway and put my explorer into park the shifter broke off and the car was not in park.thankfully i was home and it is now sitting with the key still in the ignition and emergency brakes on.tried to buy the gear shift plunger on steering column and the ford dealer said i can only buy the entire steering column.$1200.00 they showed me the column it has a different plunger that reinforced this suggest that they are aware of the problem.
Im complained that the steering was too sensitive. I swerved to avoid a tire in the road and lost control of the vehicel. Took car to dealed who found no problem. Days later i received a call from the dealer that they had a factory rep coming to test my car. (why if there is nothing wrong) the factory man said he road tested the car and put it on a lift. He found no problem that is the way a short wheel base should drive. Fords big excuse was there is a sticker on the sun visor that reads "avoid abrupt manouvers" the rep even wrote on my service ticket that the lable was in place. The car can flip over but we told you so. I dont think this is safe and it is not right for ford to know they have another problem and wash it away with a lable. Drive down a highway and tell me if you can avoid abrupt moves. How come airlines dont put stickers on the seats that this plane might fall from the sky. Ford has a problem and the public will pay with their lives.
Went to put my 2002 ford explorer in reverse and the shift level broke off from the steering column, leaving the vehicle unable to be driven.this apparently has happened to many others and the only repair is to replace the entire steering column which costs over $1,000.
The gear shift just broke off while i was putting the car in reversethis is extremely dangerousthe car had to be towed but we had to figure out how to shut off the car, since it would not shut off while in reverse.i got another whole steering column put in and within less than 2 months the gear shift broke off again this time the car was in park, but its scary. I have attached two pictures of the two different gear shifts. The piece that keeps breaking looks like its made out of aluminum not steel.
2002 ford explorer shifter broke off in hand while at gas pump. The part that broke is what the shift handle connects to and is not replaceable. Ford says i must purchase the entire steering column in the amount of $871.70. I have read all over the internet that thousands of other explorer owners have experience that same problem. Ford list the part number. 3c529.
While pulling into parking space (right)in parking garage my explorer experienced a sudden accleration-at full throttle (snapping the steering wheel to the right) (extremely loud revving, whining and another sound like a bad belt screech all at the same time) before the crash. No brakes (pedal went to the floor). Crashed into steel i-beam bending it and cracking concrete pillars. No airbag on impact.
After starting the car (leaving my son's baseball game with my 2 year old daughter in car!), i attempted to put the car in reverse and the gear shift broke off in my hands.the key was stuck in the ignition and could not be removed.it required a special tow truck to get this to the dealership.they quoted me $1600 to replace the entire steering column.if you search online there are literally hundreds of complaints like this.why has a recall not been issued?this is ridiculous, and extremely unsafe.what if you were going in reverse and tried to shift to drive and the gear shift broke off?you could case major accidents.not to mention getting stranded with small children in the car and no way to remove the key from the ignition! ford should be ashamed - this part that broke is made of cheap pot metal, and ford does not manufacture or sell a replacement part for the small piece that broke, instead they make you buy a $1200 steering column!shame on ford!
Very loud noise in tires while driving and in steering column whendriving my 2002 ford explorer .it is most likely a wheel bearing issue.this issue in this truck should be a recall item.
Recently purchased 2002 ford explorer. Shortly after, within one to two days i attempted to exit the vehicle by shifting into park and opening the drivers side door.although vehicle was at a complete stop when i exited it began to roll backwards causing me to fall beside alongside the driver side with lower right extremities still inside the vehicle.immediate assistant was available so minimal damage was done.currently requires caution when shifting into park do to additional maneuvering to shift into park.
The contact owns a 2002 ford explorer.the contact was attempting to exit the driveway when the steering wheel fractured.the dealer replaced the steering wheel.the manufacturer was notified.the failure mileage was 130,000.updated 09/05/14*lj updated 09/11/2014
Utah i-15 south bound, inside lane next to concrete barrier with tour bus in lane on my right. My vehicle began to drift to the right as i was passing the bus. I corrected by slowly turning the steering wheel to the left; not hard or fast but slowly and evenly. The explorer (4-door, 2002, xlt) began to whip back and fourth violently. It took me several hundred yards to get the car under control after coming within an inch or two of both the barrier and the bus. This is not the first time the whipping problem has happened. I bought the vehicle four months ago from a private seller. I put new "big-o" bigfoot tires on it and had the front end alignment checked; it was fine. If i hadn't done some fancy driving the vehicle would have rolled (at 80mph) and i probably would have been killed. I am getting rid of the explorer and never buying another ford product again.
Went to put car in drive from the park position and the shifter completely broke and was hanging. Also, i was not able to get my key out of the ignition. We were planning to make an out of town trip the following day, however, had to change plans due to this situation. After searching online, i have discovered there has been numerous complaints for this exact defect for the exact type of vehicle. It seems that since there has already been so many same situations, that a recall would have taken place by now. Not has it only been inconvenient, but could also be potentially dangerous!
Consumer stateswhile driving the steering wheel locked and vehicle stalled.consumer is not able to unlock steering wheel and vehicle will not start.
There is a noise that sounds like something is loose insteering column. Made an appointment with dealer , and dealer refused to fix vehicle because it was not purchased there.
This vehicle has been in the service department 3 times since september 2001.the steering column has been replaced, the wheel bearings have been replaced(this was suppose to eliminate steering column rattle) and the lower control arm has been replaced.i still hear and feel a metallic rattle coming from the steering column.in my review of your website other 2002 explorer owners are experincing the same problem.i have talked to at least three other owners that have the same problem.my dealer has done everything recommended by ford, but nothing has solved the problem.ford is "working on it".they have been working on it since september 2001.my safety concern is this.if something is loose that is causing this noise it has to be progressing.what will happen after more mileage builds on this vehicle?will i be driving down the highway one day and lose control due to steering failure?there is to much smoke here for that not to be fire sooner of later by my explorer or some other owner.how long does it take for a company the size of ford to solve a problem?
My steering column shifter broke while trying to put the vehicle in park.it was stuck in reverse so i had to take the column apart and figure how to change gears and get my keys out.found out this has happened to numerous people with this steering column/gear shift.why make two things that have nothing to do with each other be together on the same hardware is beyond me.this part should've been bolted on so it can be replaced easily.
Tried to put the vehicle into reverse from park and the column shifter broke off. Vehicle could not be driven and was towed to a transmission business. Cost to repair is $1300. I bought this vehicle in 2004 used.i've had the rear transmission seals, shocks, tires, front window and the entire steering column replaced.
2002 ford explorer gear shift lever broke when attempting to place truck in gear. I have heard through blogs that this is now becoming a common problem.my truck was placed in park with emergency brake on prior to shifting the lever into park, when i attempted to put the truck in reverse the lever snapped and i was unable to move the truck nor remove the key from the ignition.the tow truck driver showed me how to place the truck in drive manually underneath the truck in order to move the vehicle.this is not safe considering the fact that one is underneath a running vehicle and the probablity of being ran over is high.i would like to know if ford is being pressured in recalling this part considering the fact that the piece that breaks is not sold individual, the customer is obligated to buy a complete steering column just to obtain the piece that breaks.
Shifter broke from the steering column when my truck was in park and i went to put it in reverse and it snapped. After only six months and one week it happened again on 03-04-2008.
The contact owns a 2002 ford explorer eddie bauer. While driving in reverse 5 mph the gear shift came apart from the column and fell in his lap while the engine was running. The vehicle was towed to the dealer who stated that it would cost $1,500 to replace the steering column. There were no warranties related to the failure. The vin was unavailable. The manufacturer was not notified. The failure mileage was 77,000. Updated 02/07/11 updated 04/20/11
I went to put my 2002 ford explorer into park and the gear shift broke off.i had to call a wrecker and had the vehicle towed to my mechanic.the total cost was $1100 because the entire steering column had to be replaced. This appears to be a defect in the metal based on the broken part and also poor design that you have to replace the entire steering column for.
The contact owns a 2002 ford explorer. The vehicle was parked when the gear shift suddenly broke off in the contacts hand and the vehicle became stuck between park and reverse. The vehicle was towed to his residence. The dealer informed the contact that the gear shift lever replacement kit would repair the failure or the steering column would have to be replaced. The vehicle was towed to an independent mechanic who confirmed that the steering column needed to be replaced. The manufacturer was notified and did not offer any assistance. The vehicle had not been repaired when the complaint was filed. The vin was not available. The current and failure mileages were approximately 92,000.
Dt*:the contact stated the gear shift detached from the column while trying to put the vehicle in drive. There were no warning indicators prior to the problem.the vehicle was towed to the dealer who replaced the entire steering column. The manufacturer was also alerted of the problem.after the steering column was replaced the key would not fit in the ignition properly and the vehicle has been returned to the dealer for inspection today.
Gear shift mechanisms broke apart and seperated from the steering column leaving the vehicle in park position. Towed to dealer. Part not available for 1 month. Previously had vehicle to dealer stating there was a noise emanating form the steering column. Could not find anything. Am told the part is $700 + and $200+ to install. My contention is this was a faulty part. If this happened while driving, it could have deployed the air bag causing a serious accident. Even the dealer has never heard of the mechanisms breaking apart as this one did.
2002 ford explorer ball crank broke*cwthe consumer stated the ball crank broke when he attempted to shift from park to reverse. The consumer's mechanic made numerous calls in search of the part needed, only to discover the entire steering column had to be purchased at a cost of $1,395.00.
My wife was going to work on 6/12/07 when she arrived in the parking lot. She went to put the vehicle into park when the column shifter broke off in her hands.she was not able to take the key out of the ignition.i dismantled the steering column and found that a metal piece had sheered off that attaches the shift lever to the upper steering column. This piece of metal is made out of pot metal and is of a poor quality design. The truck is sitting in my driveway as we do not have $500 to buy another steering column.this poses a safety risk in the fact that a parent could get stranded with kids and could put them in danger by not allowing the key to be removed.
Backed my 2002 ford explorer out of the garage and put it in park for a moment and went to put the car in drive and the gear shifter broke off.the steering column had to be dismantled to allow for towing and mechanic having trouble getting the parts to fix it.
I was leaving work..cranked my car and went to shift from park into reverse and the gear shift leaver "broke" loose from the steering column.it was just "flopping around".i called my dealership and they sent a tow truck since i couldn't shift into gear and drive it.i also could not get the key from the ignition since the car couldn't tell it was in park. The tow truck driver said in 20 years he had never seen anything like it.this morning the service department at my dealership said "you sure exerted a lot of force on the shift handle because you broke the steering column".i exerted no force...it was very easy.and my comment to the service coordinator was "i'm a 60 year old woman...i couldn't possible exert enough force to break the steering column!".they are now telling me it will cost in excess of $1700.00 to fix it and they can't tell me how long it will take because "we don't stock steering columns, and since you used enough force to break it, we have to have one shipped in.when we know how long it will take to get the part, we'll tell you when you can get your car back."
My wife was starting the vehicle and attempted to shift into drive when the gear shifter broke off. Had vehicle towed to repair shop where mechanic stated that he had never seen this before. He attempted to find parts but ford had no parts nationwide to repair due to change in manufacturers. Must have been a defect with the original manufacturer which forced them to find a new manufacturer for this part. Had to replace entire steering column assembly. Took over 1 month to get part and cost over $900 to repair.
When shifting from drive to park column shift lever would get stuck.upon a stalling ,, when shifting from drive into park to restart the car, column shift lever broke off resulting in being unable use the vehicle while in a parking lot at night with small children in the car.vehicle towed to dealer, where we were told the whole steering column needed to be replaced at an estimate of $747.00 for a three year old vehicle.
The contact owns a 2002 ford explorer. The contact stated that while shifting into reverse, the gear shift broke off. The vehicle was towed to an authorized dealership where the dealer repaired the steering column. The current and failure mileages were 89,930.
Dt*: the contact stated the steering column handle fractured and detached.before it fractured, the steering handle seemed to have a clicking sound in it.this incident occurred when the vehicle was nearly parked therefore the contact was able to avoid any accidents. The steering handle was replaced.updated 09/13/06.
Dt*:the contact stated while the vehicle was parked the contact attempted to put the vehicle shifter into the drive position however, the steering column completely fell apart.the vehicle was driven home and then to an independent repair shop and repairs have been made.
The contact owns a 2002 ford explorer.the contact stated that while shifting into park, the gear shifter fractured.the contact was unable to maneuver the shifter so the contact towed the vehicle to the dealer where the dealer replaced the entire steering column.the failure mileage was 151,957. Updated 11/03/11the consumer stated the shift lever broke off. The dealer stated the steering column where the shifter attached and ignition lock cylinder came apart.the steering column had to be replaced.updated 03/08/12
Steering column broke while driving. Consumer applied the brakes, and the pedal went to the floor.consumer lost control of the vehicle, and it crashed into a guard rail.upon impact, both air bags failed to deploy.driver sustained minor injuries, andwent to the doctor on her own. Vehicle was towed, and totaled out by the insurance company.
Began backing out of garage but noticed "door ajar" light on; a frequent occurrence in this car, and light doesn't indicate which door is the problem.so, finished backing car out of garage and parked it in driveway, placing car in park and applying emergency brake.left car running.exited car, left driver door open, and had some time to stand, turn around and look at back door behind driver's side first.determined it was closed by visual check.began to move toward rear of car to check hatch next (hatch problematic; had it fixed after bought the car then it was just recently recalled again.but much to my shock the car slipped out of park and ran over me.tried to dive out of way; car ran over me at both knees.suffered crush injury.had car examined; forensic specialist thought it was a design flaw with lots of gap in steering column between reverse and park and some play in where it would groove in.
Gear shift broke while engine was running and vehicle was in park.key could not be removed. Could this occur while vehicle is moving?replacement of entire gear shiftwas required. Old gear shift assembly has been kept for future reference.
The middle panel under the glass in the back of the car has cracked.i suspect it was due to cold weather.i have since seen other explorers with this problem and notice that there are a lot of complaints online about this. In addition, this past summer my shifter snapped off the barrel.i had 4 kids in the car at the time. Ford responded by telling me that i had 75k miles and no warranty and i didn't typically get my car serviced there so they weren't going to be willing to "work with me" to get it resolved.when i told him i had my 'regular' mechanic look at it he said that the labor rate was probably cheaper with him than at ford. Well - now tell me why i would service my car at a ford dealership? oh yeah...in case i get cracks or shifters fall off and maybe they'll 'work with me' on the price. Big incentive.oh yeah, my fuel gauge doesn't work - another common problem.my previous explorer (about 10 years back) had the same problem .the guy up the street has an explorer (2003) and it doesn't work either.
The contact owns a 2002 ford explorer.when he attempted to turn the ignition switch, the steering column fractured. Secondly, the rearlift-gates panel split in half.thirdly, the transmissionintermittently slipped out of gear. None of the failures have been remedied. He previously filed a complaint. The failure and current mileages were 80,000.
When towing vehicle in recommended towing mode, steering wheel locking mechanism will randomly engage, locking the wheels of the towed vehicle.if this occurs right after a turn, locked wheels will pull towed vehicle to the direction that wheels locked in.
The contact owns a 2002 ford explorer.the contact stated that the shift gear detached from the steering column when being shifted out of park.in addition, the key would not turn.the vehicle was towed to the dealer and they stated that the steering column needed to be replaced.as of january 2, 2008, the dealer had not repaired the vehicle.the vin and engine size were unavailable.the current and failure mileages were 69,000.updated 01-29-08.the consumer stated contacted ford customer relations several times and informed to bring to a ford dealership in turn ford informed the consumer there was nothing they could do due to the fact the vehicle's warranty had expired. Updated 01/29/08
Pulling out of a neighbor's driveway, my shift rod cracked off and dangled, leaving the truck immobile.nothing had preceded this.due to towing fees, i contacted a local mechanic who was able to bring it to his shop, a mile away, vs. To ford, which would have required a $200 flatbed tow. This provider tried for 3 weeks to get a part, # 5l2c36529a, told that ford had 1300 vehicles with this issue.if this had happened on the street, there would have been an accident.several calls to ford and local dealerships have been not only unproductive but fruitless and demeaning.we are concerned for others that have this same issue, which ford (which i have always been loyal to prior to now) has gone out of its way to deny, are going to be endangered and would like a recall investigation, please!
The vehicle has been in the service dept 3 times since purchase on 8/01. Upper & lower steering shaft has been replaced on 9/14/01.the front end rattles when i am operating the vehicle over normal terrain. Steering wheel has a popping feel when i go over a bump or turn right, feels like th e car is going out of control (at slow speed).the vehicle will be back at ford on 12/6/01 for further testing to detect/correct these problems. After looking at your website, i have discovered similar complaints exist.i will take copies with me to the dealership supervisor today.
The gear is defective, it comes out of park on its own and it is hard to get it into park.
Pulling out of a neighbor's driveway, my shift rod cracked off and dangled, leaving the truck immobile.nothing had preceded this.due to towing fees, i contacted a local mechanic who was able to bring it to his shop, a mile away, vs. To ford, which would have required a $200 flatbed tow. This provider tried for 3 weeks to get a part, # 5l2c36529a, told that ford had 1300 vehicles with this issue.if this had happened on the street, there would have been an accident.several calls to ford and local dealerships have been not only unproductive but fruitless and demeaning.we are concerned for others that have this same issue, which ford (which i have always been loyal to prior to now) has gone out of its way to deny, are going to be endangered and would like a recall investigation, please!
2002 ford explorer rollover incident on 12/26/2004 resulted in the death of my stepson.
Consumer stated that while making a left turnhe heard a loud humming noise and had difficulty turning vehicle.the vehicle was taken to the dealer and the technician indicated that the power steering rod failed.this problem occurred in july.in august the consumer made a turn and the vehicle shut off in the middle of an intersection which caused the steering wheel to lock up.the vehicle was taken to the dealer who indicated that the fuel tank needed to be replaced.the glass in the rear hatch rattled.the vehicle was purchased new and the consumer believes it should not be experiencing these types of problems. *nlm
Driving on highway 70 mph swerved to avoid a tire in road car over steers, you must turn back the opposite way then you are out of control in that direction. Any sudden manuver you are out of control. I took the truck to ford service they said "you have a short wheel base, that will get your attention"
Persistent quality problems: engine, transmission, power steering, air compressor, and related safety hazards such as defective rear hinge.
Needed lower tierod ends replaced and it was discovered that both rear coil springs were rusted and broken.
My ford explorer lost control while on the highway. While changing lanes the vehicle would not straighten. The truck fishtailed several time before spinning out. Vehicles crashed into retaining wall. Tie rod was broken on the driver's side.
Car started making humming noise when going 30-45 mph, took to a mechanic who ref me to the dealership to check the transmission and then for transmission flush, still the same issue, i was advised that the tires needed to be replaced, i have 4x4 which requires the same 4 tires or the car will jerk. The brake pedal vibrates, and the 4x4 gauge doesn't work, replaced the component and still the same issue.any who to make a long story short, now i am hearing a clinking and rubbery sound coming from the rear of the vehicle. I am now forced to take the car in... And of course be charged a ridiculous fee, for them to run diagnostics on the truck to diagnose the issue, and then of course pay for parts and labor.... My next car will be a foreign car.. They break down less, and the cost of maintenance and equivalentor less then the cost of maintaining a good ole' american made ford vehicle. (lexus, kia, and i believe either mazda or toyota are owned by ford.. So steer clear of those brands). Timeline reflects the latest issue, and the amount of previous problems.. Amount to many.
Abs light came on at 19,518 miles, 22,071 miles, and 27,078 miles.more importantly, however, are my issues with the 2002 explorer rear end.10/1/03: 27,078 milesabs light came on, the dealer replaced the assembly.rear differential was leaking, dealer replaced the seals.7/28/04:40,541 milesrear end leaking again.half shafts were worn.rear locking diff was slipping.the dealer had to replace both halfshafts, seals, and clutch packs.9/22/04:43,203 milesrear axle chattering.replaced whole rear axle assembly.2/25/05:54,960 milesrear diff making more noise.left rear axle bearing was noisy.replaced left rear axle hub and assembly.on test drive, the dealer found that the bearing they just installed was bad, so they had to replace it again.8/11/05:68,000 milesleaking fluid from rear end.the dealer performed the following maintenance:replaced diff seals, replaced timing chain, replaced right front hub assembly, replaced ring and pinion, replaced front end tie rods, replaced both lower ball joints, performed front end alignment.all told, i have had my explorer in the shop at least 10 times.my warranty is about to expire (7,000 more miles) and i'm going to try to get ford to buy the vehicle back.from what i've heard, this is not an easy process and apparently doesn't happen often with such 'high mileage' vehicles.if they don't buy it back i will be forced to take a huge loss on the vehicle.i will then purchase anything but a ford.
Consumer's wife felt that vehicle was veering to her right.dealership found out that pinion bolt was missing.(nar)*la
Ford explorer 2002 clutch pack in rear diff went out causing rack and pinion to go out. Ford dealer states this is a common problem with this year. Had rear diff rebuilt by dealership with ford parts and 24,000 miles later the dealership says it needs replaced again. At $1300 to over $1500 each time this is crazy and neither ford nor the dealership will assist in the cost. After calling ford customer service my aggravation increased because they refused to acknowledge that this is a problem. Now same problem on our 03 expedition. If the diff locks up i can only imagine what will happen.
I have a 2002 ford explorer with 102,000 mile on it.for the past 3 years, once a year, i've had to have the rear end worked on.this last week it started making a whining noise again.i took it in to the dealership this morning and they stated that the ring and pinion needed to be replaced along with the bearings.i just had all that done 11 months ago.they say the warranty is out on it by 4k miles.again, this is the third time i've had this problem.every year it seems i have to spend $1500+ on the same issues.after much research, i see that this is a recurring problem in the 2002 ford explorers.
The owner states the truck veers side to side not keeping a straight direction.truck has been in the shop (8) times for problems with the front end or steering.the parts were replaced from the steering to a complete rack and pinion with defect not corrected.an engineer from ford has also inspected the truck and has determined that there is no problem.the dealership is insisting that the owner come pick the truck up in the same condition.please describe details. Mr
The contact owns a 2002 ford explorer.the contact stated that the differential failed on his vehicle.the component was replaced in july of 2004.the gears in the differential were wearing out quickly and the differential began to leak fluids out of the pinion seal.the contact heard a howling and groaning sound while driving the vehicle 55 mph.he stated that the gear shift lever locked up on many occasions.the four-wheel drive also locked up in april of 2007 while making a u-turn.the purchase date and failure mileage were unknown.the current mileage was 67,200.the consumer provided repair invoices pertaining to the defect. Updated 09/05/07
Defective rack and pinion box on 2002 ford explorer limited with 43k miles - has anyone had any problems with their same year explorer with the rack and pinion and/or any success with ford fixing the problem?
The liftgate hinge fracturedallowing the glass to fall nearly breaking my hand. This hinge was recalled by nhtsa campaign id number 04v442000 / ford recall no. 04s20. In contacting customer service tonight on a ford transmission issue, i discovered the previous hinge recall and they indicated thathinge had been replace once in 2004 and it was my bad luck that it failed a second time. They would make no restitution for the failed part. It is unconscionable that they would have the same issue as a previous recall and not correct the issue again. It is clearly a serious safety hazard they should address, reimburse me for the part i purchased through ford and replace the other hinge before it also fails and hurts someone.
The back plasticpanel under therear window of my ford explorer 2002 cracked for no reason. I noticed that many ford and mercuryhave the same problem - this is a defect.
The trunk of my vehicle has developed a sizable crack in the rear panel only through normal use. I have seen this on a number of other similar vehicles and know it is not only me with this problem.
The 2002 ford explorer has a design flaw such that the rear panel cracks.when moisture gets in it causes electrical problems.the six problems experiences on this explorer are as follows:1) false "door ajar" indicator2) rear window wiper no longer worked3) dead battery4) back-up warning signals no longer work5) rear window can no longer open6) brake lights won't turn off even after the engine is turned off.we had to disconnect the battery and take it to the dealership the next day.
The contact owns a 2002 ford explorer.the contact stated that when he lifted the liftgate on the rear of the vehicle, it would only hold for a few seconds before coming back down.the failure occurred on several occasions, one of which injured the contact's back.the manufacturer stated that they would not assist with the repairs because the failure was not deemed as a safety related defect.the failure mileage was 80,000 and current mileage was 93,000.
Panel on the rear upper hatch cracked with a very loud pop startling methe panel has not been fixed yet ford wants $500 for the minor fix.
The contact owns a 2002 ford explorer.when the contact closed the rear hatch, the left hinge failed and the glass shattered.nhsta campaign id number 04v442000 (structure:body:hatchback/liftgate:hinge and attachments) was referenced.the insurance agency was notified, but the manufacturer was not.the failure and current mileages were 124,996.
I purchased this to use as a second vehicle for camping trips so the mileage on it is very low for its age.suddenly one day of normal local driving, the o/d light started flashing and the vehicle started to run very rough.it couldn't seem to accelerate and rpms were high.i had to drive home with emergency flashers on since the car felt like it was going to die any moment.since o/d flashing means something with transmission, i took it to two different transmission repair shops who both diagnosed a bad transmission that would need to be replaced at about $3,500.i was shocked that i would need a new transmission with only 43000 miles on vehicle despite its age.both shops informed me that the 2002 ford explorers are notorious for bad transmissions.i called ford motor company to request assistance with this repair.they would not help me in any way.the vehicle is not drivable and i am not in a financial position to take on such an expensive repair for a second vehicle.right now it is sitting unused in my driveway while costing me to keep it insured.can't believe this has happened to me since i thought i was buying a reputable product.ford abandoned me when their product failed.i will never buy another ford product again.the least ford could have done was assume responsibility for their mistakes and not cheat the public.other issues i am having is flaking peeling paint and a crack through the ford emblem on the rear door panel.
The contact owns a 2002 ford explorer. The contact stated that while parked, the rear hatch window was closed and it shattered. The vehicle was not taken to a dealer or repaired. The manufacturer was made aware of the failure. The failure mileage was 91,000. The consumer statedafter the window was replaced, she received a recall letter for the exact issue. Updated 03/21/16.
Car leaking unknown fluids .. There are outstanding recalls on my vehicle. Recall id 09509.
2002 ford explorer rear window - the hinges or the slides on the side did not hold the window up for the window section of the rear door. While parked, the glass door came down onto the head of a person, the glass in the window exploded hitting the person in the head, causing the person to fall backwards into the bottom frame of the rear window assembly.the person suffered a large knot on their head and glass cuts. The ford dealer service department advised this is a "common problem" they have with this vehicle and that ford is aware of it but has not done anything about a recall or to repair the problem.
The rear windows was recalled and the repair was performed.now the back window failed as i am told by the ford dealer has cracked.after some searching i see this is pretty common after the repair.http://www.carcomplaints.com/ford/explorer/2002/windows_windshield/rear_lift_gate_window_exploded.shtml
I have a 2002 ford explorer.the hatch below the window is cracked in three places..... And looks like it is not going to last much longer.i have noticed this on many of the same makes and some in the same year and new years.i am very concerned and think that this issued needs to be resolved and recalled asap.i would like to know what other steps i might take to help me resolve this issue.i am embarrassed of it and think that ford needs to step up to the plate.
Cracking in panel below rear window of my 2002 ford explorer.i fear the nature of the crack has increased the possibility for the rear window to fall out during driving.crack has just appeared due to no consequence or misuse.this apparently is becoming a common problem for this vehicle.
This is an accident waiting o happen. Mypanel below the rear window in 2002 explorer may soon fly and hit another car on the freeway and cause a big accident. This is a problem from hundreds of otherford explorers. A recall should be made before major accidents happen because of this problem.
Right below the rear window cracked from window down to the bottom of door. (top half) i thought at first that someone must have tried to break in using a pry bar. Went through the car wash and when i came out i noticed the crack. Pissed me right off..i hate driving damaged cars.. This was not called for..why did it crack?
The fuel system on my ford explorer went out completely at 40,000 miles.also, the black panels between the windows are faded and peeling.
I have 2 issues with my 2002 ford explorer..the first issue is with the transmission. I bought this last year and took it back to where i bought it 2 days later and they had the transmission shop they deal with look at it and was told there's nothing wrong. When i go to put it in drive or reverse the vehicle wont move. Once i start driving the transmission keeps slipping and when stopped at red light or stop sign i have to be very cautious because it wont go and wants to drift backwards and wants to stall and i don't want to cause an accident by drifting into someone. I have to deal with this everyday and it's getting old now.the second issue is the rear hatch/door.. Today i took notice that there is a crack right under the window where the rear ford emblem is located.
The contact owns a 2002 ford explorer.while attempting to close the rear door, the rear liftgate and hinge on the top left side became loose.the rear glass fell out and shattered all over the contact and her child.she took the vehicle to her mechanic and was notified of nhtsa campaign id number 04v442000 (structure:body:hatchback/liftgate:hinge and attachments).she called ford and was informed that her vin was not included in the recall; therefore, they would not be responsible for the repair.the contact feels that the repair should be made for free since the failures are identical.the current and failure mileages were 69,000.
We opened the rear window to get something out of the trunk, lifted the window and the window exploded and crashed on my husband's head.it seems as if the hydrolics failed on each side of the rear window.glass just shattered and was everywhere.my husband's hands were cut and his head was banged up.
The contact owns a 2002 ford explorer. The contact noticed that the lift gate panel was cracked.the manufacturer was aware of the failure; however, informed the contact that there were no related recalls and offered no additional assistance.the vehicle was taken to a private mechanic who informed the contact that the entire lift gate needed to be replaced.the current and failure mileages were 154,000.
Vehicle recalled for a part causing engine fires.transmission failure, makes the vehicle unable to shiftcost of repair i cannot afford at this time ( new is $ 3000 ).
2002 ford explorer rear hatch has a crack in it.
The fiberglass panel on the back hatch of my 2002 ford explorer has cracked from the glass straight down apparently due to cold weather.i called the dealer and was told that for some reason this had happened a lot this winter.i was told to bring it in to be looked at by the service manager and that it would probably be taken care of or at least a 50/50 split.when i took it in the manager told me because of the miles on my vehicle there was nothing that they could do for me.i have since noticed that a lot of the ford explorers that have the 2 piece fiberglass panels are cracked also that are driving around.can ford be held accountable for this?i have no other damages to my vehicle and take very good care of it.but this is very noticeable and you can bet when i go to trade it in ford will discount for this defect.
Re nhtsa # 04v-442.2002 ford explorer. Liftgate glass hinge sheared and glass fell on me. I was told by service dept that ford recall 04s20 (performed in 2004) was only warranteed for 1 year, so i purchased new hinge kit (2l2z-78420a68-aa) and installed myself. After examining old parts, i noticed significant redesign.after discussion with a ford service manager it appears that initial recall repairs were insufficient and by his estimate the hinges last about 3 years. There were several modifications to the recalled parts and procedures since 12/04.my vehicle was repaired 12/20/04 so the most recent procedure was not followed at the time and most recent parts were not installed.ford will not compensate for additional expenses once any recall repair was completed.i was not injured because i was opening the hatch slowly and had not let go before the hinge broke and the glass fell. I believed that the safety defect had been repaired.this is not the case. The danger still exists. I suggest a warning notice be sent to all owners that had recall performed before the final procedures (rcrit-04v442-7848) were developed.it would also encourage ford to cover the cost of repairs for the defective recall repair - including glass breakage - as they did for the original recall.
The body panel below the back window is cracked for no reason when i took my truck into a ford dealer they said that is normal and ford knew about the problem and there isn't anything they could due. So i called the ford service number in my ford handbook and the manager confirmed they knew about the problem but its not a recall out becauseits not a major problem and if i wanted it fixed i would have to pay. So i also asked about the transmission failure rate and i was also told they knew about that too (the transmissions fail under 100,000 miles) but there isn't a recall and i would have to pay to get the transmission fixed as well.
Crack in rear lift gate panel that led to shattered rear window upon normal closing.
The contact owns a 2002 ford explorer.while the vehicle was parked when she noticed a large crack in the rear lift gate, directly below the rear window. The failure was not diagnosed by a dealer or repaired.the failure and current mileages were 92,000. Updated05/04/11updated 05/09/11
Ford explorer 2002 rear panel cracked, and i traveled around the country and i saw several cars with the same problem. I visited too many websites and there's more people complaining on that issue. The back door panel is cracked and getting worse everyday, and someday the glass is going to explode.
My ford 2002 explorer has excessive bubbling and peeling of paint on the front edge of the hood.reported three times to ford only to be told, "not covered by my warranty".seen hundreds of similar complaints on internet.
Crack in the plastic panel under the rear glass.02 ford explorer.went to pick up kids from mothers house, and walked around truck, and saw it.cracked all the way from the bottom to the top, in an upside down fashion.all the way through from top to bottom.lots of other complaints on the internet, and around town with the same problem.afraid it is also a rear glass problem, as the rear glass is attached to the cracked peice.also heard there was at one time a recall on the rear glass of the 02.
2 of my cousins were involved in a ford explorer tire blow out outside of raleigh nc on august 16th. Amal muaraka, a pediatric surgeonwas killed instantly and summeet murarka was placed in icu as the non-bridgestone tire blew out on the ford explorer and the vehicle flipped 5 times when the tire blew out. What will it take for the government to act on ford's malicious deceit. Ford's history is plagued with serious issues such as the pinto that blew up and this time it was the governments inaction and fords cover-up that prevented my cousin from living a full life at only the age of 33.i can only hope that the government will immediately recall the ford explorer line even if it causes serious costs and financial burden to ford to save lives and prevent so many from the pain of tragedies such as the one that we have experienced. Again - it is my belief that it is the fatal design flaws in the ford explorer that caused this wreck and the death of my cousin - he is survived by his wife, and 2 daughters.please stop ford from murdering others!!!! *nlm
When driving my 2002 explorer, the cabin has a pounding sound when driving over any uneven surface, just like a booming stereo.it doesn't evevn have to be a large bump or bumps.after about 5 minutes of this noise, i end up getting a headache.this has never happened before in any other vehicle.i can attach a letter i sent to ford with no reply.
I have problems closing the back window.yesterday i was simply trying to close the back window, then about 1/3 way down out of no where the back window shattered all over me for the second time!very dangerous, especially around children.(good thing my children were about 15ft away, but they witness the whole thing).the first time the window shattered, it was maybe around 2004-05.(i can verify upon request).supposedly dealership fixed the problem.(yeah right!)very disappointed in ford!!
The contact owns a 2002 ford explorer.the vehicle was parked when the contact noticed a large crack on the rear lift gate. The crack was located directly under the rear lift gate window. The vehicle was not taken to the dealer to have the failure diagnosed.the vehicle was not repaired. The failure and current mileages were 60,000.
Part that holds the back window in the ford explorer has developed a crack. ***no answer required***.*mr
2002 ford explorer safety bar to the tail gate cracked. *mr the safety bar cracked and caused the back window to flex.the consumer suggested that this same problem may occur on his 2003 model as well. *sc
My 2002 ford explorer has 2 cracks from top to bottom in the back rear panel.i noticed the first on around january 2007 and the second one january 2009.
The contact owns a 2002 ford explorer. The contact stated that there was a failure on the rear door handle. The contact noticed a crack between the door handle and glass. The vehicle was not diagnosed or repaired. The vehicle was not taken to a dealer. The manufacturer was not notified. The failure mileage was 120,000.
Rear lift gate fiberglass trim below window cracked for no apparent reason. Vehicle was sitting still in driveway and when i went out to start it this is when i noticed the crack.
Rear defroster had been on to un fog the glass.rear liftgate glass shattered after pressing the release button to release the liftgate. Vehicle is a 2002 ford explorer. Weather was 19 degrees f with windchill of 10 degrees f.
The rear hinges gave way, and the back half glass exploded.
The rear panel below the rear window of my 2002 ford explorer cracked.while in the car wash, two thirds of the rear panel fell off the back of the vehicle.i have found out that this is an expensive replacement and that ford has been made aware of the problem.my concern is if it fell off in a car wash what would happen if it fell off while i was driving 55-65 mph on the highway?also, i am not thrilled about the idea of having to spend $500 to fix a piece of my vehicle that should remain intact.
Same as noted from other ford explore 02 owners.....the bottom of the rear window is cracked shortly after purchase in 03. I have now attached a sign using stick on letters that read on the back panel "ford quality' with an arrow pointing to the crack as the dealer and ford will not do anything about it as evident by all the complaints. I think fordneeds this type of publicity!
I took a trip from home in ok to canton, tx on return heard loud noise when i stopped to have the vehicle inspected i found out the front drive shaft was coming out.in march of 2008 i noticed a noise coming from the rear of the explorer.when i had it inspected i was told the rear end needed to be replaced.this cost me over $2000.00.my transmission is now slipping and after reading other complaints i fear the worse if i have my transmission checked.who do we contact to have a lawsuit started?my truck now has approximately 110,000 miles.i have replaced the front drive shaft, rear end assembly.my air bag light stays on and the rear panel below the back window has cracked.i have all the complaints listed except for the gear shifter breaking off in my hand.
Vertical crack rear life window assembly near 2002 ford explorer logo.vertical crack goes between window glass and bottom of lift window. I feel the whole rear window glass will fail on the highway and seriously effect other drivers with the hail of glass.recall of hinges had been completed right after original new purchase.
After loading my luggage i closed my trunk and the whole back window completely shattered the struts broke and the little black thing that holds the window up top broke too. I got a cut on my hand, glass went everywhere. So stressed..
Liftgate glass hinge and ball bracket is broken/disengaged. It is no longer working properly. It can fall, brake and/or cause injury. This part has been replaced during a recall. It did not fix the problem.
I have a 2002 ford explorer and all of a sudden the o/d light started flashing i have read other peoples experiences and this has led me to file a complaint about this and now that i realize that im not the only one well i hope you can help i was expecting for this vehicle to last longer than my 1994 dodge ram. And another thing the side of the windows started pealing off my back door is cracked because it would not close right and none of my three of my windows have stopped working at one time. This car is full of malfunctions and i thing that there should be something done about it i bought it brand new and paid 25,000 for this piece of junk.
My daughter went to open my rear hatch and the window fell. The hinge completely detached from the car. I went to ford to have them look at it they stated that it was a recall item but that it had already been fixed in 2005. I asked if it had been fixed why would the same problem occur. They couldn't give me an answer. All they said was that they only pay for the first occurrence not and subsequent occurrences. My issue is that if an item continues to break that is no longer and issue with that item its and issue with the design of the item. This is a safety concern. What if the glass fell on my daughter or shattered on her.i don't see why i have to replace a faulty ford issue.
Over the past year i have noticed that this particular vehicle is experiencing severe rust issues on various components including lower body work, specifically under the driver and passenger doors in addition to emergency brake components. When i first noticed the issue i took immediate action to repair the damaged body work areas by using anti-rust treatments and applying new paint as recommended by a certified mechanic. The issue though is still ongoing to the point where door seals are no longer water tight and small pieces of body work are flaking away from the vehicle as a result of wind resistance and bumps while the vehicle is in motion. I have also needed to replace rusted emergency brake components which i was advised were no longer functional or safe. Upon further research it appears that a large number of ford/mercury/lincoln vehicles (primarily between 2002 and 2004) are experiencing the exact same issue and that supposedly ford is aware of a known paint defect that is the root cause, however no related recalls or further information has surfaced. (example testimonials here: http://www.lemonlaw.com/wordpress/more-problems-for-ford-paint-defects-in-2000-2005-models/ ) my vehicle has always been regularly serviced and well maintained and i would not expect to be seeing an issue as significant as this given the vehicle's age and mileage. This issue needs to be investigated as i am not confident in the overall safety of my vehicle.
Rear lift gate plastic panel cracked, allowing water to enter. I have noticed many ford explorers with the same issue. Why has ford ignored this defect, i see many complants on-line with the same flaw by other explorer owners..
The rear hatch is splitting down the middle near the windshield wipers. The metal is coming apart and may fly off during high rates of speed causing an accident.this email is to prevent an accident which may occur.i am aware of a pending lawsuit regarding cosmetic defects but would like you to know the possibility of an accident occurring once the metal separates at high rates of speed on the interstate.this is also a paper trail in case i am the truck the causes the accident.
Cracked panel on below window on 2002 explorer.
Cracked tailgate applique (under rear glass).dealer won't replace, car under extended warranty.was never hit or abused.
I have a 2002 ford explorer. The rear hatch upper glass plastic trim cracked next to the ford emblem. This allowed water into the trim that caused the bolts holding the latch to rust through and completely fail. I replaced the entire glass last spring (2009). The replacement part also cracked in two places after a few months of michigan winter. The latch bolts in this unit are now rusting as well. It is obvious that the plastic trim expands and contracts at a different rate than the glass. Since they are bonded together, the weaker plastic fails. The cracks contract and expand depending on the temperature.
Crack on rear hatch of vehicle, this is the second time that it has happened. First time it was replaced at our cost.
The contact owns a 2002 ford explorer. While the vehicle was parked the contact noticed the rear lift gate and window would not engage properly and it would also wobble. The electronic power door locks would not work because they would detect the lift gate was not closed engaging and a warning sound activated. The vehicle was not taken to the dealer for a diagnostic test. There was a recall under nhtsa campaign id number: 04v442000 (structure:body:hatchback/liftgate:hinge and attachments) that may be related to the failure; however, the dealer stated the vin was not included in the recall. The approximate failure mileage was 65,000.
Ford explorer cracked rear panel.
The contact owns a 2002 ford explorer. While driving at an unknown speed, the contact heard an abnormal rattling noise coming from the rear of the vehicle. The contact inspected the vehicle and noticed that the rear driver's side upper hinge was fractured. The vehicle was not repaired. Perry ford of santa barbara (440 hitchcock way, santa barbara, ca 93105, (805) 682-2411) was contacted by phone and informed of the failure. The vehicle was not included in nhtsa campaign number: 04v442000 (structure). The manufacturer was notified. The approximate failure mileage was 204,000.
Approximately a year ago the top panel of the back tailgate began cracking on the right side of the "ford" symbol. Yesterday morning i came out to find another crack in the panel in the exact same spot except on the left side of the "ford" symbol. The first crack is about 1/8" wide and split approximately halfway down the back panel. The second crack spans from the top of the panel to the bottom and is approximately 1/4-1/2" wide. I did not hit anything and there is no structural damage to the car otherwise. The panel has not been corrected or fixed yet.
I have a 2002 ford explorer xlt, a couple weeks ago i went to open the back lift glass, and the window fell, and combustion in thousands of little pieces, right in my face! i have pictures, anyway i proceeded to take my vehicle to ford motor company in horseheads, ny, they replaced the window due to the explosion, and i have had my truck back there 4 times because they wired it wrong, and they refuse to fix this problem, if my wiring from the back windshield to the dash of my truck does not get fixed i am sorry to say that i will be forced to obtain an attorney for ford! please help!!!!!!
The contact owns a 2002 ford explorer.the contact stated that there was an extended crack on the liftgate exterior panel. The defect became progressively worse over a period of time. The manufacturer was notified of the problem. The vehicle had not been repaired. The failure mileage was unavailable.
Crack in rear window surround, near center at a bottom.
Rear hatch panel applique cracked for no apparent reason
The contact owns a 2002 ford explorer.the contact noticed that two cracks developed under the hatch. The contact stated that the failure was caused by extremely cold weather. The dealer was contacted and they stated to the contact that the failure was not a safety issue. The vehicle was not repaired. The contact stated that they did not feel safe driving the vehicle. The failure mileage was 130,000 and the current mileage was 170,000.
The contact owns a 2002 ford explorer. The contact stated that while driving at various speeds, the driver's side and front passenger side doors would swing open sporadically and without warning. The vehicle was not inspected by a dealer or an independent mechanic. The manufacturer was later contacted and advised her to schedule an appointment with the dealer for inspection and possible repairs. The failure mileage was approximately 105,000. The current mileage was approximately 105,500.
Paint job on engine hood is bubbling up.suv has been regularly washed and waxed; so one would not expect problems with the paint job. Based upon internet research, ford has paint job issues with vehicles sold from 2000-2005.
Rear panel below window cracked from cold while sitting in driveway.
Huge crack on back panel below window!!!!!!!!!!!!
The back panel below the rear window has cracked.
Back tailgate window is crooked, air pressure thing fell off on right side causing a lack of support on that side and hinges are starting to bend to the left also. Who knows when this window will fall off or how much longer it will be supported without the support on the right. It's just scary, we don't use this tailgate window at all so it may be fine? it is like this while stationary, in motion, on a city street or highway, turning etc.
2002 ford explorer - rear applique (plastic trim) under the rear window cracked, and a portion of it fell off the vehicle traveling 70mph. Same problem as reported at http://www.carcomplaints.com/ford/explorer/2002/body_paint/cracked_panel_below_the_rear_window.shtml. Ford has said it was temp related, however, i'm in florida, the vehicle never saw any temp below 40, freezing wasn't considered. Tsb 0485 if i'm reading it correctly.
Vehicle leaks transmission fluid from what a appears tobe the trans bell housing and was toldby experts after taking vehicle to investigate,main seal tranny damaged and trans needs tobepulled,costing hundreds to fix.was in first accident in 30yrs because tranny would not engage,shiftto proper torque for speed when needed.causing sluggish late shift to almost stop,and causing crash.can you help?.................anyone?thankyou!
Liftgate glass hinge and ball stud bracket is coming apart. The bracket has disengaged. Glass is potentially going to fall, brake and/or cause injury. It is no longer working properly.this part has been replaced during a recall but did not fix the issue.
Ford 2002 explorer has large crackon liftgate panel running from just of the left of the ford insignia to the bottom of the rear window. Ford will not help with replacement despite the obvious safety concerns and the admission that this is a widespread problem with explorers. The liftgate was recalled a few years ago for an unrelated problem with the cylinders.
The contact owns a 2002 ford explorer. The contact stated that while driving at approximate 10mph the contact heard a grinding noise. The contact inspected the vehicle and noticed that the body mounts were deteriorating between the frame. The vehicle was not taken to a dealer for diagnostic testing. The vehicle was not repaired. The appoximate failure mileage was 141,000.
The contact owns a 2002 ford explorer. The contact stated that while parked, she noticed a large crack from the rear liftgate panel going down. The vehicle had not been inspected or repaired. The current and failure mileages were 65,916.
2002 ford explorer with cracked rear tailgate applique. Have seen many more on the road. Ford says there is no defect. They want $350 to fix.
Vehicle parked in stall when gear selecter was shifted from drive to park with foot on brake said vehicle experienced wide open throttle surged forward knocking down light pole only coming to stop ontop of fire hydrant or vehicle would of kept going as wheels were still spinning!
I was driving my ford on the highway and the next thing i know my feet were really hot and black smoke started coming up. Then the black smoke started coming from the engine and i nearly crashed trying to get to the edge of the highway before the fire took over the whole front of the car. Luckily the fire department was right there for another accident. It was incredibly disturbing experience. Luckily my 3 small children were not in the car.
The rear window shuttered into 100 pieces during the driving. The rear panel has cracked.
Got home and noticed a crack all the way thru panel below window on liftgate.
I have a 2002 ford explorer and the panel below the back window hatch has multiple cracks. I found on the internet that this seems to be a common problem for the 2002 ford explorer. I contacted ford and ford said that because it's out of warranty that they won't cover the repair. This seems to be the common answer that ford is giving to everyone that is experiencing this problem too.
About a year after i purchased my explorer ltd, the rear logo panel started coming loose. I used special adhesive to attach it, but it just wouldn't stick. I tried pulling it off, but it wouldn't budge on the other side, so i tried a different adhesive. It stuck for a while, but as i was going down a busy street, it flew off almost hitting the car behind me. This very easily could have caused an accident and serious injury.
Car stalled on busy street, then was restarted and lost power.then fire in engine compartment.cause is unknown.car was well maintained.total loss was not covered by insurance
The contact owns a 2002 ford explorer.the contact stated that the molding on the rear of the vehicle was cracked.the vehicle has not been repaired.the current mileage was 77,000 and failure mileage was 65,000.
Driving on highway, no debris, and our sunroof exploded. As the screen was closed no injuries, but potential for cut and eye injuries by razor sharp glass. No one behind us affected. Huge noise very startling.
Seats are rusted underneath, under dash metal rusting.contacted local dealer where purchased, said they contacted ford, condition normal. I contacted ford, same answer.concern is rust is a never ending condition and in time (what ever it may be) will cause failure.having paid quite a large amount of money for vehicle, i find it hard to understand that this practice is safe and not a concern.
A crack appeared on the rear hatch door under the rear window. The crack just appeared one morning without any direct action. Now i have 2 cracks. A search on the internet showed that this problem is happening to many 2002 ford explorers.
When i saw a crack on the ford applique, i went to my local ford dealer to see who i should contact about this problem. I've never had any problems with my explorer; took excellent care of it; no dents, dings, accidents. The dealer told me i must have slammed the trunk too hard in cold weather. If that were the case, i should have cracks in all four doors (and the hood). They wanted to give me the name of a body shop to have it repaired. I said, no, this should be ford's responsibility. I contacted ford's corporate office, they replied that there's no recall nor is it under warranty and that i would have to pay for the repair. I will not! this was not something that i did! this is poor workmanship! i have had numerous ford taurus station wagons before this explorer, and have had no problems with them... I placed this complaint on "auto beef".my complaint was #304, there are now 315 complaints on the same problem. I'm afraid this could fall of while driving.
Dt*:the contact stated there is a crack by the ford symbol in the back.there are no dents or debris around the crack.the dealership and manufacturer were alerted.
The liftgate cracked in 3 places.it started a year ago with one crack, then another crack appeared 6 months later.a few weeks ago a 3 crack appeared.the ford dealer refused to help and a call to ford was not returned.
2002 ford explorer developed a crack below the rear hatch window extending down and to the right of the ford emblem.since then i have observed these on dozens of explorers.my vehicle was not involved in an accident, nor was the hatch being used when this occurred.i feel it is a safety issue since the glass could fall out on the highway.ford in no way acknowledges the issue that has hundreds of complaints on message board.
When i saw a crack on the ford applique, i went to my local ford dealer to see who i should contact about this problem. I've never had any problems with my explorer; took excellent care of it; no dents, dings, accidents. The dealer told me i must have slammed the trunk too hard in cold weather. If that were the case, i should have cracks in all four doors (and the hood). They wanted to give me the name of a body shop to have it repaired. I said, no, this should be ford's responsibility. I contacted ford's corporate office, they replied that there's no recall nor is it under warranty and that i would have to pay for the repair. I will not! this was not something that i did! this is poor workmanship! i have had numerous ford taurus station wagons before this explorer, and have had no problems with them... I placed this complaint on "auto beef".my complaint was #304, there are now 315 complaints on the same problem.i'm afraid this could fall off while driving.
The rear window exploded. It was unoccupied parked in the carport.
The interior lights occasionally flicker when all doors are shut securely.also the door ajar light will flicker at times as well.the alarm goes off for no reason and usually it is in the middle of the night and i am pretty sure it is related to the door ajar malfunction.there is no way to disable the factory alarm so i have had to leave my car unlocked at night just to keep it from going off and waking up the neighbors.also we have a crack on the lift gate just below the rear window.you can see this is a common issue by looking at other explorers around town.i have really enjoyed the explorer up until now but it does bother me that these two issues are very common yet ford won't issue a recall to fix these issues.
Rear gate plastic that is directly below the rear window snapped due to cold weather most likely.don't know why there is glass underneath this section, the whole thing should be metal.
2002 ford explorer -- a crack appears in the panel below the rear tailgate window glass.
None of the windows will work, they were operating properly and just quit. This vehicle is unsafe to drive, in an emergency, (such as a crash). The occupants of the vehicle could become trapped in the vehicle because the windows would not operate. If a fire occurred the results could be tragic. Ford is aware of this problem along with several other problems on this vehicle. Yet they choose not to repair or replace any of the known defective components. My vehicle has a lot of miles on it, but this problem along with other problems on this vehicle happens on lower mileage vehicles also.
I own a 2002 ford explorer, there are cracks on the back panel below the rear window, these seem to happen in cold weather. I have seen many other ford explorers with similar cracks. I got an estimate and it is 1500.00 to fix. Ford should fix this!
Crack in hatchback directly below window.
Appeared out of nowhere.large crack in vehicle below rear windowpossibly due to previous recall in oct 2004 - safety recall 04s20.
2002 ford explorer, the back lift gate / panel directly under the glass, cracked for no reason.one day heading to lunch i noticed this piece cracked.now, i have been noticing this on other ford explorers and even found a website containing lots of other 2002 ford explorer owners complaining about the same issue.contacted ford motor company on 12-21-09 and no recall has been made on this vehicle with this problem.i feel that it is the responsibility to ford explorer owners to get this fixed at no cost to the owner.please let me know what i need to do, in order to get this corrected. Michael smiththank you for your time.
Shortly after purchasing my ford explorer from the dealership i noticed a small crack in the rear hatch around the ford emblem.this part of the hatch is also connected to the rear glass window that lifts open.i took my vehicle back to the dealership and they told me it was a manufacturers defect and will be recalled eventually so i should keep checking back.the recall never happened and after 10 plus years the crack got larger letting moisture in and rusting. Meanwhile i was noticing the majority of ford explorers from that year had the same crack on the rear hatch in the same place!about 2 weeks ago i went to simply open the rear hatch and the glass window buckled and shattered with an exploding sound similar to a gunshot.glass was everywhere!the piece with the crack literally broke in half.thankfully no one got hurt, but if my kids were in the car or my face was any closer it could have been a disaster.i truly believe ford needs to take responsibility for their defective rear hatches in these models to prevent injuries.
I was traveling in stop and go traffic. As soon as space opened between me and the vehicle in front of me, i accelerated. While gaining speed i looked in my right rear view mirror to see if i could change lanes. While looking in my mirror the vehicle in front of me stopped. I hit the back of his vehicle with the front of mine. The problem i have is that my airbag(s) fired but did no deploy. You could clearly smell that they fired and my airbag light is now on. My seat belt did not cinch up and restrain me either. This car had been well maintained and was never in an accident before this one. As i see it, it was a total failure of the srs.
Column gear shifter broke off when putting in gear. Could not remove key or put in park
My 2002 ford explorer 4.6l is having major transmission problems at only 110k miles. It hesitates shifting gears and slips while driving. The vehicle also stalls when stopping at a red light or stop sign. It has the infamous crack down the back hatch. Both are problems thousands of customers have complained about yet ford does nothing. The transmission problem is a very expensive cost to repair and it shouldn't be the customers responsibility when ford knew there was a problem.
Rear tailgate had a fracture about 10 inches long and the mold wastouched up with paint prior to shipping or selling.it was cracked. Dealer stated that they had a service bulletin on this problem.
Summer,spring weather, all four, clear, glass windows do not slide up or down through its' power button, electronically.
Following the nhtsa campaign #04v442000 recall replacement of the hinge on the rear hatchback of my 2002 ford explorer, cracks in the body have appeared in the paneling around the rear tailgate window.these cracks appear to be stressed induced and may pose a hazard to the rear window if the framing around the window continues to degrade and crack.
I got a ford explorer 2002 and the hatchback door is cracked, i had a ford explorer 2003 before and it had the same problem and i had seen other fords explorers from year 2000 to 2004 with this problem. I contacted the ford headquarters company and i was told that they couldn't fix the crack because i had to contact you to complain so this will become a recall and they will fix it for me otherwise they are unable to fix it. I only buy ford cars because i like american cars and also i feel i am helping the economy keeping jobs for the american people but i could buy any other brand! i really appreciate you taking the time to read my complain and maybe find a solution for this problem. Thank you.
Last summer 2007, i noticed a crack in the plastic panel beneath the rear window in my ford explorer. I took it into a body shop to ask how this could have happened and they told me that they had seen several ford explorers with the same defect and that the part had been recalled by the manufacturer. I looked up online the recall and saw that it was for the same year, make, and model of my explorer so i took it to the dealership and they ran the vin number andsaid that my particular car wasn't a part of the recall even though it is the same exact part and car. I then called the ford national customer service line and filed a complaint and they did nothing about it. I was told by 2 autoshops that if i don't get the part replaced it could crack completely and the window can fall out of the car. *dt *dt
The contact owns a 2002 ford explorer. The contact stated that the panel under the hatch fractured and allowed water to penetrate the vehicle. The water then made contact with the electrical components. The vehicle was taken to a private dealer where it was found that the panel needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted about the failure. The failure mileage was 50,000.
By the ford symbol in the back there is a crack about 6-8 inches long.no dents or debris around crack.the crack just happened.
Vertical crack in hatch of 2002 ford explorer. I look at other explorers in the same time pereiod and they all have the exact same crack!!
The contact owns a 2002 ford explorer. The contact stated that the rear hatch was fractured. The vehicle was taken to the dealer who advised that the vehicle could be repaired but he could not guarantee that the failure would not recur. The manufacturer was contacted who offered no assistance. The failure mileage was 30,000 and the current mileage was 110,000.
Purchased a 2002 ford exp eddie bauer ed used with 35,000 miles.transmission had to be repaired within 3 weeks due to 4wd malfunction covered by warranty.passenger side window motor assembly has been replaced once, and window regulator has been replaced once, and is in need of a second replacement.took to local dealership and was told window was not meant to be lowered halfway.the rear hatch has also cracked completely down from window to lower panel.dealership will not acknowledge issues with this occurring, but upon further research have found this to be a common problem with this vehicle make and model.overdrive light blinks continuously and dealership reports it to be a malfunctioning electrical switch repair cost at around $400.have continued to drive vehicle, but will no longer drive vehicle after discovering that this is a precursor to transmission failure.may possibly trade-in this vehicle and lose monetary value for private sale.will not be responsible for selling this vehicle to a private party and risk injury to next owner.shame on ford for not taking care of their customers.
The contact owns a 2002 ford explorer. While entering the vehicle, the interior lighting remained illuminated and leaked water into the vehicle. The contact noticed water stains by the visors. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 133,748.
Rear panel cracked in half, vehicle was not hit it just happened.
The contact owns a 2002 ford explorer. The contact stated that there was a loud abnormal noise and noticed that the sun roof was detached. The vehicle was taken to an unknown independent mechanic who stated that the manufacturer discontinued the part. The dealer was not contacted. The manufacturer was notified of the failure and confirmed that the sun roofs were discontinued. The approximate failure mileage was 160,000.
On the 2002 ford explorer i have a crack on the back panel under the lift gate.i have done some researching and find that this is not uncommon.i believe it has to do with the liftgate hinge recall. I am afraid that the panel being broken may cause it to come off and hit a car behind me.i feel that this crack may cause serious problems if i was in a wreck.i feel that there are many people who are out there with the same problem and ford will not do anything to replace this part.they have received many complaints as i can see from the research i have done.
Manufacturer's defect with paint.failure to properly apply under coat resulting in paint checking and oxidation. Entire car will need to be repainted.
The liftgate hinge fracturedallowing the glass to fall nearly breaking my hand. This hinge was recalled by nhtsa campaign id number 04v442000 / ford recall no. 04s20. In contacting customer service tonight on a ford transmission issue, i discovered the previous hinge recall and they indicated thathinge had been replace once in 2004 and it was my bad luck that it failed a second time. They would make no restitution for the failed part. It is unconscionable that they would have the same issue as a previous recall and not correct the issue again. It is clearly a serious safety hazard they should address, reimburse me for the part i purchased through ford and replace the other hinge before it also fails and hurts someone.
2002 explorer's panel on the back gate between the window and the bottom half of the gate is cracked in two different spots. I am afraid that this will come off and cause a traffic crash or worse.
Rear panel has crack 2 times.we paid 600.00$ for first repair.3 months later the rear panel cracked again.no crash or accident.
2 cracks in the hatchback above the logo.
The back panel below the rear window developeda 1/4 inch crack from running from top to bottom.
1. Due to a recall (ford recall no. 04s20. ), the liftgate glass operation system was replaced in 2005. Since early 2007, the same glass struts and hinges are apparently having problem -- first it took extra effort to raise the glass to the fully opening position, then while the glass is lifted open, it unexpectedly dropped down. I got hit 3 times at my head or hands by the sudden dropped glass and frame; it coursed bleeding on my hand once. This is certainly of serious safety concern. I really doubt if the ford dealer (gainesville ford in gainesville, fl) correctly performed the recall job in 2005, as they have a reputation of low standards of service and technique . But, ford, as the manufacturer, should have also taken the responsibility of enforcing the recall job meet the standard. Otherwise, what is point of going through the recall? 2. Since july of 2008, i started to notice that the back liftgate panel start having cracking under the rear window. I suspect that this is related to the malfunction of the liftgate glass struts or hinges, the same systemthat was previously recalled. Nonetheless, this is clearly a safety issue as well, since the crack appearing reflects the liftgate being unstable and the glass having much higher risk of accidentally breaking, therefore coursing injury. This vehicle, with only 60 k miles, has been taken good care. Through searching internet, i found this appears to be a quite common issue for explorer 2002 model. It is absolutely not acceptable to have this kind safety issue ignored by ford for so long. Please help to get ford to truly realize their responsibility and give the massive affected public justice. Thank you very much! j. James jia
Crack developed in area below lift gate glass.now the door ajar light goes on and off, as well as the buzzer.the glass does not shut properly and is inoperable and the area below the glass has completely fallen away.
The plastic panel below the rear window cracked.found out it is a very common problem.ford motor company and local dealership will do nothing to help out.my repair cost will be about $500.it is obviously a design defect.ford should repair at no cost to me.
1.i took our 2002 explorer in for the recall of the back window.when they installed it they put a small crack in panel in the back below the window.2.the crack grew until finally the whole panel cracked in half.the edge is quite sharp and the panel is a bit loose now.3.ford refused to fix it.we track 2002 explorers with this problem and have found that 1/6 have it. I saw another today prompting me to send this.here are related articles:www.fordproblems.com/explorer/cracked-rear-panel.shtml www.carcomplaints.com/ford/explorer/2003/body_paint/cracked_panel_below_the_rear_window.shtml.
I have a 2002 ford explorer and the panel below the back window hatch has cracked for seemingly no reason.i found on the internet that this seems to be a common problem for the 2002-2004 block of ford explorers.i have just over 100k miles on my vehicle and ford said thatbecause it's out of warranty that they won't cover the repair.this seems to be the common answer that ford is giving to everyone that is experiencing this problem too.
I have purchased a 2002 ford explorer that was in mint condition on the outside andfair on the inside, well after having the truck a few months one day i noticed a huge crack by the ford emblem on the back of the truck. There was no evidence of tampering, and i had not been in any accidents, so this troubled me knowing that this crack had just all of a sudden appeared on my truck. Well i went to the store later that day and passed another consumer on my way out of the store and noticed they were driving the same kind of truck, and lo and behold they had the same crack in the same place. I got their attention and asked if there was some kind of incident that may have caused it, and they responded by saying that it too just appeared on their truck, i have noticed many ford explorers ranging from 2002- 2005 having this same crack, keep in mind these are nice vehicles that have not been damaged. I do not know if this could be a potential safety issue or not, by it being so close to the rear window, but it does concern me that i pay money for a nice vehicle and there are defects that the company will not address. I have been out on the internet and there are many many complaints about this samemysterious crack with pictures in the same place on the truck, and i think ford should recall this defective plastic and repair the cracks. Please help us , the consumers in resolving this matter. Thank you so very much.
I have not been involved in any accident, nor any incidences of property damage.it happens that ona saturday during the summer, i noticed a crack in the liftgate of my vehicle.it is a clean and totally straight crack directly under the glass, measuring approximately 6 inches long and 1 to 1/12 wide.while driving and everytime i see an explorer, i look to see if there is a defect in that particular area of their vehicle and i have seen several, which prompts me to think that this is in fact a defect.i took the vehicle to the repair shop and am told that it would be over $1800.00 to have repaired as they will need to order an entire lift gate vs. Repairing the one that on their currently.have you had any reported incidences such as this?i noticed this in july of this year.
Unexplained crack in the rear hatch lid.
March '07:rear gate split under windowdecember '07 through jan '08:rear differential rebuilt twice, rear axel hubs and bearings replaced; differential noise still loudjune '08:torque converter replaced.
The contact owns a 2002 ford explorer.cracks have developed under the rear window door. The vehicle was taken to the dealer but no assistance was provided because there were no recalls..the failure mileage was 40,000.
On the afternoon of dec. 10, 2010 at approximately 2:45 pm i noticed a large crack on the rear panel of my '02 ford explorer - eddie bauer ed.i had assumed that this was vandalism and reported it to the police department.on monday i googled the description of the damage to my vehicle and come to find out that it was actually a defect in ford explorers - '02 - '04.i contacted the ford company who took my complaint and referred me to my nearest ford dealership.in speaking with the rep at the dealership they informed me that this was not a "safety defect" and they could not do anything about it.i was told that the estimated cost would be between $450-500.i also read that back in 2006 when this defect occurred that ford was providing a "special assistance out-of-warranty" on explorers where they would pay all but $100.now apparently since jan. 2007 they have stopped this and not the owners are to pay for the full cost of the repair.i do not see this as being fair due to the fact this damaged was not due to my own doing or another party.ford should be responsible for this repair if not all, at least half.
My 2002 ford explorers hood is corroding.it's been over a year since the first spot appeared.i really didn't pay much attention to it because i thought it was just from wear and tear, but then 2 months ago 2 more spots appeared.on 10/3/08 i went to a body shop to see how much it would cost to paint, and i surprised to hear him tell me that the problem is really a ford problem because it looked like the hood is made of aluminum and the paint isn't sticking.that same day, i went to the ford dealer nearest to me and i was told that indeed there is a problem with these hoods and confirmed what the guy at the body shop said.he then told me that since my car is a 2002, 5 years has passed and i cannot have it replaced for free.this is unfair.i was not aware of the problem, and no one at ford informed us.had i known that it was their problem, i would have had it replaced when the first spot appeared.
Noticed what appeared to be a small scratch just below the glass on the plastic portion of 200 explorer liftgate.on friday feb 6, 2009there was a split from top to bottom.ford is doing nothing about this problem even though it seems to possibly be related to the liftgate hinge recall already issued by the nhtsa.
2002 ford explorer rear liftgate panel cracking below glass.
A cracked rear panel on my 2002 ford explorer. To date, i haven't had any safety issues, but i've checked other online sites and seen quite a few submissions from other owners with the same issue. I cannot afford to have it replaced, and according to other owners, the problem will probably reoccur (it seems to happen during cold weather). Ford has not listed it on their recall site.
The contact owns a 2002 ford explorer. The contact stated that when using the rear liftgate, it would not stay open and it would close unexpectedly. The vehicle had previously been repaired according to recall 04v442000 structure body hatchback/liftgate, hinge and attachments. The vehicle was not repaired. The contact called the manufacturer who stated that the repairs had been done according to the recall and he had to pay for the repairs at his own expense. The current and failure mileages were approximately 82,000.
The rear liftgate mount broke off and window fell on my daughters head and bent the other mount and broke left strut off. Can't line it up to get it to close and latch shut. Can't drive the car or liftgate will fall off. Going to get some rope and try to tie it on.it was in front of house with the whole hatch open to get groceries out
Dt*:the contact stated while shifting gears, the automatic transmission made a clunking noise and the vehicle displayed a jerking motion.the vehicle was seen by a dealer and the solenoid housing of the automatic transmission was replaced.afterwards, the problem persisted and the solenoid housing was again replaced by the dealer. The front pads were replaced. The drivers side door would pop open.there was a delay when shifting gears, and then the vehicle would slam into gear.updated 04/06/06.
Door ajar light and beeping sensor is always going off. Causing the doors to unlock while driving and also causing the inside dome light to turn on and off. I have done some research and alot of ford explorers are having this problem.
Mud, snow, dirt, debris and exhaust fumes was entering the vehicle from under the door.*phford is already aware of the problem and currently investigating.*la
The contact owns a 2002 ford explorer. The contact stated that there was a failure on the rear door handle. The contact noticed a crack between the door handle and glass. The vehicle was not diagnosed or repaired. The vehicle was not taken to a dealer. The manufacturer was not notified. The failure mileage was 120,000.
The doors were not properly sealed which could haveresulted from debris on the road/weather corroding the door. The manufacturer and dealership were aware of the problem, but did not have a remedy.....
The contact owns a 2002 ford explorer.the contact heard a loud noise while driving in reverse.three days later, she discovered a crack below the window of the rear door.the dealer stated that they have three other vehicles on location with the same failure.the ford manufacturer stated that nothing could be done because her vehicle is not under warranty and it was not serviced with ford.the engine size was unknown.the current mileage is 59,000 and failure mileage was 58,750. Updated 02/01/08.*ljupdated 02/01/08
The back door is cracked between the windows the the latch. This morning the latch stopped working and i can't keep the rear latch closed.
My door was frozen shut, i pulled it open and now i cant close it. It "bounces" off the door hinges when i try. It happened when i got out of work at midnight and i drove all the way home with my car door opening and closing as i was driving. Good thing it happened in the middle of the night because no one was driving around. If someone was i probably would have hit them with my door. I had to hold my door shut with the window down while driving. I had to drive 10 mph the whole way to my house. Taking turns was very hard because even though i was holding the door, it still was opening. What happened to me was very dangerous. I could've hurt myself and others. Hopefully this is something to get fixed quickly because i have finals this week and i wont be able to get theschool without my car.
The passenger door handle was replaced 4 times, the mechanic stated the gear inside handle was made of plastic and would continue to break.
Consumer states the window control panel in drivers door is loose.dealer could not find any loose panels.
Main computer module malfunctions, causing other major components, such astransmission/ power window, and doors not to work.
Rear passenger side door will not open from inside vehicle.
Driver side door will not close. Consumer would have to close door 4-5 times to lock door.
While opening the rear door hinges broke. Consumer took vehicle to the dealer for inspection, andmechanic determined that the hinges and struts needed to be replaced, and replaced them.however, a few months later while closing the rear door the glass broke. No one was injured.vehicle was taken back to dealer, and the mechanic replaced the window.
The hinges on the rear door popped off and shattered the glass.the glass fell onto the toddler standing by the door.the rear door was defective to the point that it could not be closed.
This vehicle experienced multiple problems, and the dealer was aware of the problems.consumer applied the brakes, and the pedal went to the floor.vehicle swayed from left to right on its own.consumer was able to maintain control of the vehicle. Also,door rubber panel failed to stay attached to the door. Mechanicdetermined that the brake problem could not be duplicated,and vehicle wasoperating as designed.however, the rubber panel was adjusted properly by the mechanic.consumer informed the mechanic this problem still occurred.
There is a two to three inch crack in my back hatch door in my 2002 ford explorer xlt.it is in the body work right to the left of the windshield wiper.i called ford at least three times and asked if they would resolve this form me as i felt never should a crack in the body of a vehicle occur.they said there has been no recall each time i called and that i should check back.that's as far as they would go.i was driving one day and saw another explorer with a worse crack than my own.i do not have this person's information as i have misplaced it.i talked with my own vehicle place (fred bean's of west chester) where i purchased the vehicle and they will not handle the problem without charging me.i do not feel i should have to pay for such an incident as there was no damage to create the problem. A couple years ago when i had the hinge issue taken care of then it wasn't too long after that the issue arose.i can only assume that the impact of closing this hatch with weak or improperly installed hinges may have caused this crack.when i spoke with someone at the ford place, the person of whom remains anonymous for obvious reasons, said to me that they have seen about 10-100 other vehicles come in to their place alone with this same issue and no one would do anything about it.please contact me.
The contact owns a 2002 ford explorer. The contact stated that while opening the real lift gate, the rear lift gate glass window suddenly shattered. During the incident, the person sustained a facial laceration which required medical treatment. The cause of the failure was not determined. The local dealer(future ford located at 650 automall dr, roseville, ca 95661)was notified of thefailure. The manufacturer was not notified of the failure. The failure mileage was 184,000.
Ford explorer, 2002.stress crack (about one eighth inch wide, seven inches long) in frame below rear hatch window, to the left of the ford name plate.crack occured without any external force being applied (no collision, not struck by foreign object, etc.)the frame is simply not able to carry the weight of the glass window.consequently, the rear glass window appears to be in danger of falling out.this is the identical problem as reported at www.nhtsa.dot.gov in oid numbers:10049180,10052830,10052901,10053989,10079762,10104457,10105660.in each case, neither the dealer nor ford would fix the defective window frame.and likewise, they will not fix the one on my vehicle, even though i have an extended warrenty in effect.an individual in the body shop at my dealer said that he has recently seen about a dozen similar problems.
The tail gate door panel below the glass has to line cracks.it began to separate.it also happen to my father in-law.i have also seen it in many other explorers.
Cracked lift gate/ upper half.
Dt*: the contact stated while the vehicle was parked and being washed by hand, the liftgate glass became unfastened and fractured when the gate was opened.this malfunction caused personal injuries.there were no warning signals prior to the incident.the vehicle was taken to a dealership.
A crack appearedon the rear hatch door under the rear window. The crack just appeared one morning without any direct action. A search on the internet showed that this problem is happening to many 2002 ford explorers.
The contact owns a 2002 ford explorer. The contact stated that the lift gate window was shattered on the ground. The vehicle was taken to the dealer. After diagnosis they advised him that the hinges fractured and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was 140,738. The current mileage was approximately 149,229.
2002 ford explorer - panel below rear window (applique) cracked. Ford dealer claims it happens when weather is to hot or cold.
Tl *- the contact owns a 2002 ford explorer. The rear window has a crack near the window molding.no incident occurred which would have caused the window to crack. The contact also observed another vehicle, same make and model with an identical problem. Updated 03/07/07
I have a cracked panel in my ford explorer 2002. This panel could break in half while driving and cause a serious accidents. Ford refuses to do anything about it.
I have a 2002 ford explorer that has several cracks on the liftgate that just appeared one day.i have seen several other explorers with the same problem and am not sure why this has not become a recall.
Daughter came out of school to find crack beneath rear window.thought to be result of hit and run in parking lot.took to dealer who said it is a known defect.repaired at no cost to us, no problem.good dealer!we are very good ford customers, having bought exclusively fords for 20+ years.this will not deter us from buying ford again.
Rear lift hatch ,the piece of body under the glass, started out as a small crack. Now has split and separated all the way down. Took it to the dealership hoping to be treated with a little fairness. Wrong..it can be fixed, but at my expense.. Doesn't seem right. It happened on it's own and i'm finding out i'm not the only one it's happened to. The numbers shouldshow there is a problem and should be dealt with by the ford company.
Panel directly below rear windshield cracked from top to bottom. Ford delorships and the ford motor corporation refuse to repair it.i was told by the delorship and ford that this was happening to hundreds 2002 explorers nationwide. Some how, they still believe its not necessary to recall.they have, however, issued a techinical service bulletin to delorships nationwide with intructions on exactly how to fix it.
The consumer received a recall notice(04v442000) rear liftgate glassno parts available.notice was received on nov. 2004 however still no parts availabl to repair liftgate.
Upside down "y" crack found in liftgate/hatch from bottom of rear window to bottom of hatch door, to the left of the ford emblem.brought car to dealership where i purchased it 3 yrs ago, but was told it wasn't covered - out of warranty.am concerned about the stability of the rear window and liftgate.this product defect should be recalled by ford and replaced at no charge.
Nhtsa campaign 04v442000; ford issued a rear liftgate glass recall. This vehicle is included in the recall, but the dealer does not have the available parts in order to repair.
2002 ford explorer, crack in rear panel below rear window.ford will not repair, it is a common problem among many 2002 ford explorers.
Originally informed ford dealer of loud shudder in vehicle upon starting when cold at about 11,000 miles and was told that is "normal" for this transmission and they do not know what causes it--"keep on driving it."transmission over-drive light began to flicker at about 69,400 miles.ford service department looked into the problem and had the vehicle for repair for over three weeks.reported broken seal in trans and worn torque converter.trouble "locking out" after repair so they replaced the warped valve body.
Rear liftgate of 2002 ford explorer develops crack on piece below glass.
I have a 2002 ford explorer xls (45k miles) that was recalled in september 2004 for the back liftgate. I had the recall work done in august in 2005 at a local ford dealership.in january of 2006, the liftgate suddenly developed a crack (3-4 inches in length)right below the back window, just to the right of center. After taking it into the dealership, they are claiming that since it is not under warranty, i will be responsible for the costs of repair (about $300). They are claiming that ford has not issued a recall on this defect because ford does not consider it a "safety issue". I believe it is definitely a safety issue because the crack is directly under the rear window and will probably grow in size the longer it goes unrepaired. A noticeable crack that suddenly develops under the back window would seem to be an obvious safety concern. Furthermore, it is a "customer service" issue which ford should address. Also, i had no problems with cracking in the liftgate until after the recall work was done. These appear to be directly related. This is obviously a manufacturer defect and would seem to be a major safety concern. I have done research and i am not the only ford customer having this same problem with the 2002 explorer.i am expecting ford to address this problem and accept responsibility for this defect in the 2002 explorer.
I have a crack down the back hatch of my explorer. It extends from underneath the back window to the latch of the back door. It developed without incident and steadily widens on a daily basis.*la
The back liftgate or hatch back of my 2002 ford explorer limited has a large vertical crack that has just magically appeared.the crack is about 4 inches long and another 1 inch beside it.it is located directly under the rear glass.i was on a website that has about 65 of the same complaints for this year's model of explorer.i feel that ford has an obligation to pay for this since they did have a recall.
Cracked panel below rear window (ford calls this an applique).
The consumer complained about a rear hatch back window problem.there was a crack at the base of the window approximately 8 inches wide.*sc
I recently purchased a used 2002 ford explorer.the middle section of the hatch cracked down the middle.upon further research i found this is a widespread problem with explorers of this year model.it's obvious to all those who own one that the problem was a defect in material from the manufacturer. Ford refuses to fix it or even make partial restitution for having it repaired.
A crack from top to bottom, on the fiberglass panel below the rear window of my 2002 ford explorer xls 2wd, 4.0 fi. I took the car in at about a year and a half old, while it was still under warranty for the same issue and it was "taken care of" at ford's cost.about 3-6 months after the 36 month warranty expired i noticed the same crack start to reappear and with it being out of warranty, the ford dealership refused to repair/replace at their cost. As of 4/10/08 i have yet to receive any recall notices for my vehicle.
The upper rear window liftgate was opened to access cargo and as soon as it was in the up position, the glass exploded sending shards of glass within the vehicle and outside the vehicle.husband was showered with glass and just missed being hit by the attached lower panel that fell on the exterior of the car.this is a serious safety hazard.if passengers were sitting in the third row seats, they would have been showered in glass.if this happened while a parent is holding a child while retrieving items from the back, they could incur serious injuries.glass shattering over your head for no apparent reason is extremely hazardous.this is a serious design flaw.the vehicle did go in for the recall sent out a couple of years ago to replace a bracket.obviously, this did not do a thing to prevent this window from breaking, ford knows there is a problem and tried to do the cheapest thing possible to fix it, instead of replacing the entire rear liftgate assembly.ford should be taking responsibility for this defect and albeit my opinion, i believe that a class action lawsuit should be on the horizon. We will be contacting the dealer tomorrow and finding out what they have to say.with all the information that is on the internet on the number of people having this same problem, this is clearly an issue that needs to be addressed and resolved before it causes a death or life changing injury.
I was loading groceries into the back of my 2002 ford explorer when the liftgate window exploded. The hinge on the liftgate had actually broken, shattering glass everywhere. My hand was cut and i was hit in the head by the liftgate. While devastating, it could have been tragic. I had the hinges and liftgate serviced and repaired several years ago due to a recall issued by ford for a manufacturer's defect. Apparently, the problem was repaired with other defective parts or wasn't repaired at all. When i contacted ford, they refused to pay for repairs and referred me to my insurance company, who said it was a ford problem. I am stuck with the 1,400.00 bill but ford loses my business.
The rear window liftgate has cracked vertically from the glass all the way to the bottom of the panel for no apparent reason (i.e. Happened overnight while rear window was completely closed).i have noticed that most explorers in my area with the same liftgate have the same vertical crack in the same location.concerned with potential glass breaking due to some structural defect in the window liftgate.
The paint on my 2002 ford explorer was peeling off the panels between the windows after 3 years (and it's primarily parked in my garage).after contacting ford and appealing to 2 different dealers for assistance,i decided i could live with it because it was cosmetic flaw even though the dealers admitted that this was "normal" for this to happen. However, on dec 26, 2007, i went out to my car in the morning while out of town,and noticed a three inch crack in the body of the rear hatch, just to the right of the ford logo.this did not happen as a result of being closed too hard or any other logical cause.it just cracked on its own. I called ford about this problem and they said that i would need to take it to a dealer for an estimate.i complied with this request and took it in. The dealers service manager told me that at one time, there had been funds available for this repair, but not anymore.i was told by ford that since it was out of warranty, they could not help me. So ford is well aware of this problem but will do nothing to remedy the problem.this happened as a result of a manufacturer's defect, but since i took care of my vehicle by parking it out of the elements, it did not manifest until the car was out of the warranty period.i also believe this poses a safety issue because the cracked plastic is a bit sharp and i do not wish to cut my hand when closing the door.
The contact owns a 2002 ford explorer.the contact stated that the liftgate is cracked and leaking.he notified ford who stated that complaints have been made for the same failure.the current mileage is 65,590 and failure mileage was 37,000.
The panel just below the back lift gate window on my 2002 ford explorer has cracked from top to bottom in two places.i have found that this is a common problem on the 2002 ford explorer.i have seen numerous other vehicles with the exact same cracks and there are 100's of reports of the same problem on the internet.this is obviously a defect.ford corporate said to contact a dealer about the problem so they offered no help with the situation.i took the car to the hoffman ford dealership in east hartford, ct and they said they would split the repair cost with me.they never followed thru with the offer.they were supposed to call me when they had the part but that never happened.it is obvious ford corporate knows this is a problem and that this is a defect.the outside of a car should never crack for no reason.
Well....here is the 2nd complaint that i'm filing on my vehicle.i purchased my explorer brand new with only 10 miles.i thought i would get the brakes checked since i had 68,000 miles only to find out the rear differential was bad and needing repair.ford dropped the ball on that!!!now i discovered that the rear panel has cracked.i will never buy another ford again!!!there needs to be a class action lawsuit filed against them!!!
I own a 2002 ford explorer. On 3/20/05 i noticed a crack on the back panel just below the upper lift gate.the crack is to the right of the ford emblem and extends from the top to the bottom of this plastic panel.upon contacting my dealer, i was informed by their body shop that this repair was covered by the original warranty.when i went to the body shop at the dealership i was told that the orginal warranty had expired, my original warranty started 6/29/01.i have only just reached 36,128 miles to date.i had purchased an esp premium care contract, but was told that it would not cover the repair my vehicle required even though i was told at the time i purchased the esp that it offered "bumper to bumper coverage."if i want this crack repaired it will have to be out of my pocket to the tune of $450.in any event, i feel that this should be a recall item as it seems as though it will inevitably weaken the upper liftgate window frame.i only learned about the upper liftgate hinge recall with this visit to the body shop.i have never received any recall info. From ford.this crack seems as though it could only add to the dangerous situation only ready imposed by the upper liftgate.at the very least, i feel that my extended service plan should cover this repair ensuring the safety of my upper lift gate window.i paid over $900 for the esp coverage.
Recall campaign:recall issued for liftgate on 2002 ford explorer.prior to the liftgate being repaired it opened twice without using the latch release.the plastic panel which is a part of the liftgate cracked but the dealer refused to replace it under the recall.
The contact owns a 2002 ford explorer.the rear hatch lift-gate under the ford emblem has developed cracks. Consequently water has entered the doors and lights.the vehicle was taken to the dealership and she was advised that she would have to pay between$600-$700 to repair the vehicle. She notified the manufacturer of the failure, but was referred to nhtsa. The current mileage was approximately 120,000. The failure mileage was approximately 70,000.
2002 explorer rear window exploded when my 14 year old daughter closed the top lift gate.rear window recall was performed in 8/2007 ford will not cover cost ($1,400.00) for repair.
Stress fracture running vertically along plastic panel of liftgate directly under back window appeared.the crack is located to the left of the ford emblem running from the glass the length of the panel.no force of any kind was applied to the area to cause this crack.i live in a cold weather climate with rain and snow and am now worried about water getting inside and effecting the electrical system.since this is a commonly documented problem, that could lead to further more serious problems, ford should replace the panel.
Dt: the contact owns a 2002 ford explorer xlt. The contact has been having a problem with the rear end. The rear endmade an extremely loud roaring sound. Took the vehicle the vehicle to three different repair shops.one said it was the tires, and the other two maintained that it was an expensive rear end problem. She talked to other people with this same type of vehicle and they allhad this problem. Also,had a ring and pinion replaced in the rear end not long after she purchased the vehicle. Currently,they toldher that thiswhat was needed to be replaced again along with other parts , including the rear axle. This noise originally started at 55-65 mph,and now it was makingnoise at 40-70 mph. Aftergoingover 70 mphcould not hear it as badly. Also, the vehicle wasleaking fluid from the ring and pinion.a strange sound that was coming from under the hood,like a buzzing sound that sounds liketransmission.in addition,the hatchback glass fell on the contact'shead. It just popped out. Thishappened twice. They do not even attempt to open the glass in the hatch. The dealership where she purcahsed her vehicle still has records of what was replaced on vehicle.
Dt: the contact stated the plastic on the hatchback under the window cracked. The dealer and manufacturer offered no free remedy. No repairs have been made.
On a 10 degree night, i woke up to find a nasty crack in the rear liftgate under the glass.it not only cracked, but separated and made about an 1/8" gap. Another crack beside it forming a triangular shape as well.looks like it will fall out any time. My insurance won't cover this because it is a known ford issue!!!!!!!tell me how that is fair, that we pay the money for these very expensive vehicles, and there is a well known defect in them, but we have to pay for it.i can't blame the insurance companies for denial.it is fords place to pay for this.it is unethical for ford to treat their customers like this and very bad for business.i can't use my back hatch anymore for fear that it will crack again and pieces fall out.i carry full coverage insurance and do my part to take care of my vehicle, now i can't afford to cover something that is fords fault!!!!!!come on ford, cut us some slack. Ch .
I have a 2002 ford explorer and a crack appeared overnight in the rear lift gate panel.this seems to be a recurring defect in ford explorers and ford should be accountable to fix the defect.
Found stress crack in rear hatch...goes from the bottom of glass to the bottom of the hatch...this is a dangerous problem that someone else reported to you on your site. This is a defect that could cause an accident or injury since the glass may dislodge and create a accident...bringing to dealer to get fixed. Panel cracked (vertical) down trim plate.cold temp contraction.purchased 08/02.04/02 dob.new design
I have developed a crack in the plastic applique beneath the liftgate window.it appeared as a scratch and has morphed into a full blown crack about six inches long.
The lift gate (window portion) of my 2002 ford explorer has sustained a crack directly down the middle under the glass.the crack is clean cut and appears to expand and close when the weather is cold and contracts and closes when the weather is hot.i have no idea how the crack appeared.i noticed it approximately 2 month ago and has not had any incidences that would warrant the crack.since i've noticed the crack, i've seen two other explores that have the same crack in the same location as mine, and starting wondering if this is a body defect.can you please research this concern for me and notify me of your findings?
2002 ford explorer rear lift gate panel below the window cracked at around 65,000 miles. Two weeks later it cracked again. I searched the internet and found a large number of problems reported on the 2002 ford explorer with this same issue.
2002 ford explorer eddie bauer v6 4x4rear window lower plastic panel completely cracked throughout.
Crack below rear window.
The contact owns a 2002 ford explorer.the contact stated that the rear liftgate had cracked right below the glass.the crack is spreading.the current mileage is 52,000 and failure mileage was 45,000.updated 09/05/07.
Rear liftgate glass shocks were no longer holding up the window when open.replaced both shocks, closed the liftgate glass and the window exploded, resulting in the bottom trim piece falling and shattered glass flying everywhere.fortunately their were no injuries.
In november 2005, the rear liftgate applique of my 2002 ford explorer cracked overnight.the crack is directly in line with the rear windshield wiper.the local ford dealership claims that they have seen several ford explorers with this same problem and it is caused by cold temperatures and windshield washer fluid getting into the plastic applique and forcing a crack.the night this occurred the temperature reached 10 degrees above zero.because of this crack, i no longer can use this portion of the liftgate for fear that it will cause further damage to my vehicle.i called the ford customer service line where the representative did an investigation into my claim and no warranty or recall will cover this defect.the approximate cost of the repair is $300.00.this is an obvious defect in the manufacturing of the vehicle and should be recalled and repaired at ford's expense.this should not have happened to a vehicle that is made for inclement weather.
I purchased a 2002 ford explorer.the rear hatch has cracked opening approximately 1/16 inch wide through the hatch below the window approximately. 5 inches long.ford has agreed to repair under warranty by gluing the crack.as i have seen numerous injuries from other cracked hatches, i want ford to replace the hatch not just glue a repair.they have refused. *nlm
Glass lift hatch opens while driving.rear door liftgate intermittently unlatches and unlocks while vehicle was moving.dealer made four attempts to fix problem.ford weren't able to find out the cause of the problem.*la
Rear tailgate on my 2002 ford explorer was recalled for the hinges to be exposed since then the tailgate would exhibit random door ajar indications.recently the plastic panel on the outside under the glass has split vertically in the middle.
My wife opened the rear hatch to get groceries out. It started falling on her. Her friend reached to lift it up and it exploded on my wife when she tried to lift it off my wife. I am debbie's husband. We bought the car in 2004. They recalled it in 2006 to put the new hinges on, that were supposed to be ford's recall fix for the problem. It did not resolve the problem. It appears that people are still having the issue after their so called fix. Its time for ford to really fix the problem or pay consumers for their loss through a class action suit. I tried to tell my wife to stick with gm suv's. The ford has been a big disappointment in many areas. It never got the mileage we were told it would get. We get 16 to 17 on the highway. We were told we could get 24. The chevy vortech does get the 24 mpg and our safari van does it daily.
Several problems -at 9,000 miles my brakes went and had to have my rotors resurfaced by 23,000 miles my rear brakes were completely gone and my front brakes were nearly gone.this cost me over $1,000 to repair.at 25-27,000 miles my vehicle would not change gears properly.going in reverse the vehicle would "bang" into gear, then going from park to any gear this would happen.on level ground and on hill.the dealership said they guessed at the problem and fixed something in the transmission.at 32,000 miles the piece of plastic under the liftgate window completely cracked. Since under warranty the dealership is fixing this. There has been a "whining" noise while using the gas pedal for some time that the dealership can not recreate.... I expect that to go wrong as soon as my warranty expires.i think you only get 36,000 mile warranty because they know the vehicle will fall apart after that!
The contact owns a 2002 ford explorer.when he attempted to turn the ignition switch, the steering column fractured. Secondly, the rearlift-gates panel split in half.thirdly, the transmissionintermittently slipped out of gear. None of the failures have been remedied. He previously filed a complaint. The failure and current mileages were 80,000.
On a cold day, i discovered that the body panel below the glass on the rear gate of my 2002 ford explorer cracked.nothing hit the vehicle to cause the crack.the outside temperature was around 32 degree f at the time.
Nhtsarecall campaign 04v442000; ford issued a rear liftgate recall. This vehicle was included in the recall, but there were no available parts in order todo recall repairs.this wasdangerous because the liftgate could fall off.
On the back liftgate, the middle body piece has cracked again after being replaced around the ford symbol.dealer has replaced once and will not replace again.the axle housing is leaking next to the differential.
Rear hatch cracked two spots.
The contact owns a 2002 ford explorer. The vehicle was parked at his residence when he observed that the rear liftgate exhibited a crack near the emblem. The vehicle was taken to an authorized dealer for inspection. The vehicle has not been repaired at this time. The failure mileage was 100,000. Updated 2/22/10 updated 05/10/10
Plastic body piece under rear glass on door cracked due to stress. Broke while driving down road. No impact.
At the bottom of the liftgate underneath the back window, right next to the ford emblem. I have a crack from the top of the frame to the bottom. I have had this crack on my vehicle for a couple of years. Itook it to the nearest ford dealer and was told that it wasn't covered under warranty, or was not on recall. Since then i have seen several other vehicles just like mine with the same crack in the back underneath the back window next to the ford emblem.
Dt*:the contact stated after shutting the liftgate glassit shattered and rained down.the broken glass cut the arm, leg and foot of the contact.the vehicle was taken to a service dealer, who informed the contact that a repair would not be performed because the window cylinder did not appear to be damaged.there was a nhtsa recall # 01i010000 which pertains to the side and rear glass.the vehicle was not included in recall due to the vin.
Rear liftgate on my 2002 ford explorer eddie bauer has a crack in it.i worked for ford for 2 1/2 years and can not believe that they will not fix this problem.i personally have seen hundreds of the same thing happen to other people.with ford hurting for business you would think that they would repair these to keep their customers.i personally own two ford products and unless they fix this problem then i will purchase my next vehicles from a different manufacturer.
'recall campaign'issued for2002 ford explorer, parts not available.(the rear lift gate window) *sc
Outside cover on hatch lid cracked just below the glass. Have seen several other explorers with the same problem. I talked to the owners and they also have had no response from the dealerships in our area. I have talked to 15 other owners and have seen many more cars with this crack.
2002 ford explorer xlt, plastic trim piece below rear window glass cracked all the way.this was a safety issue as the glass could fall out without proper structural support.ford issued a recall for the rear glass hinge posts, but the will not fix the plastic which broke as a result of normal closing of the hatchback.i found a forum with 129 postings on it todayclaiming the same issue.http://www.carcomplaints.com/ford/explorer/2002/body_paint/cracked_panel_below_the_rear_window.shtmli wouldlike ford to fix this problemfree of charge as itwasa safety hazard and defect.
1) i opened the top part of the lift gate, and left it open2) i heard a loud crash, while nobody was within 15 feet of the vehicle. The window had catashrophic failure, and laid on the ground in pieces. It appears that the weight of the lift gate was too intense for the strength of the glass.3)it happened yesterday, and has not been repaired yet.
Recall campaign:no parts available for recall#04s20 rear liftgate. Freeway ford 281-588-5000. Please provide more information.
The contact owns a 2002 ford explorer ext wagon. The contact that stated that upon purchasing the vehicle he noticed that the transmission would shift in an awkward manner. The vehicle was taken back to the dealer who informed him that there was nothing wrong with the vehicle. The failure suddenly recurred and he had to replace the transmission. He also stated that 3 out of 4 window regulators have failed. The windows are not working normally.the liftgate in the rear of the vehicle was fractured which made it difficult to open. The vehicle had only been repaired for the transmission and the 3 window regulators. The failure mileage was approximately 10,000.
2002 ford explorer rear hatch plastic panel cracked completely through,top to bottom directly above and below the oval ford emblem. Ford customer service ran the vin. No. And told me this panel had been replaced once already.
Recall campaign:the liftgate on the consumer's 2002 ford explorer was recall but no parts were available to repair it.prior to the liftgate being repaired it opened twice without using the latch release.the plastic panel which is a part of the liftgate cracked but the dealer refused to replace it under the recall.
Crack appeared in winter 2006 in hatch below rear window. This was a florida car up to june 2006. All was fine in florida. I suspect cold has something to do with these cracks. No repair has been made as i am hoping for a recall.
Liftgate glass applique cracked.i notified the ford dealership, and they told me that because my car was no longer covered under warranty, ford would not replace this item.i explained to them that this was a structural defect, and that i did nothing to cause the plastic to crack.they were very unsympathetic to my needs.this is a two year-old car, and i feel that if they do not fix this problem, by back window will not be secure, therefore causing yet another problem for me.the service manager told me that he has seen a number of explorer's come in with the exact same defect.this crack has nothing to do with mileage or abuse to the car.i feel that ford should replace and repair this defect at no charge to me, and issue a recall on this model.
The contact owns a 2002 ford explorer.when entering the vehicle, the contact noticed that the rear liftgate below the window was cracked.he was concerned that the window panel would fail and cause the glass to slide out and shatter.no repairs were made to the vehicle.the contact is in the process of taking the vehicle to the dealer and notifying the manufacturer.the failure and current mileages were 83,000.
Noticed cracked panel (applique) below rear hatchback window on my 2002 ford explorer xlt (suv) 1st thought was someone hit me while i was parked. Then realized that there was no evidence of that temp was 19 degrees outside. After going online to car complaints found many other complaints. Contacted ford co. They told me to get an estimate. Metro ford gave me estimate of $302.89, called ford co. Back they said they won't pay. I can't afford to pay for this fix, even if i did, bet it will crack again when temp is below freezing again. It has to be a design flaw in the part. Online complaints say ford knows it's a flaw but they are not helping us consumers.
1. Due to a recall (ford recall no. 04s20. ), the liftgate glass operation system was replaced in 2005. Since early 2007, the same glass struts and hinges are apparently having problem -- first it took extra effort to raise the glass to the fully opening position, then while the glass is lifted open, it unexpectedly dropped down. I got hit 3 times at my head or hands by the sudden dropped glass and frame; it coursed bleeding on my hand once. This is certainly of serious safety concern. I really doubt if the ford dealer (gainesville ford in gainesville, fl) correctly performed the recall job in 2005, as they have a reputation of low standards of service and technique . But, ford, as the manufacturer, should have also taken the responsibility of enforcing the recall job meet the standard. Otherwise, what is point of going through the recall? 2. Since july of 2008, i started to notice that the back liftgate panel start having cracking under the rear window. I suspect that this is related to the malfunction of the liftgate glass struts or hinges, the same systemthat was previously recalled. Nonetheless, this is clearly a safety issue as well, since the crack appearing reflects the liftgate being unstable and the glass having much higher risk of accidentally breaking, therefore coursing injury. This vehicle, with only 60 k miles, has been taken good care. Through searching internet, i found this appears to be a quite common issue for explorer 2002 model. It is absolutely not acceptable to have this kind safety issue ignored by ford for so long. Please help to get ford to truly realize their responsibility and give the massive affected public justice. Thank you very much! j. James jia
I own a 2002 ford explorer xls with 51,300 miles.on 11/23/06 two long cracks developed in my lift gate panel just to the right of the ford emblem.one crack extends the full length of the panel.the other extends from the top of the panel and extends to the top of the ford emblem.these cracks developed completely without any damage or force being applied to the panel.the truck was parked in the carport.i researched my damage and found others with the same model explorer with the same damage in the same location.several of them advised that ford would not acknowledge or repair the damage.the location of the damage poses a real danger if the panel completely separates.if separation occurs the glass can possibly shatter causing death or injury.i am convinced the damage is caused by a structural defect in the panel which is in no way my responsibility to repair.i am requesting that ford motor company repair the damage and possibly issue a recall on the panel for the 2002 ford explorer.i look forward to hearing from you soon to discuss the damage to my vehicle.
I have a 2002 ford explorer.the panel below the rear window spontaneously cracked.it is a vertical crack the height of the panel to the left of the ford emblem.i have not had any success in getting ford or my dealership to make a repair to my vehicle.the estimated cost of the repair is $571.20.i am concerned that this crack may affect the stability of my rear window.
Rear hatch on 2002 explorer trim piece at bottom cracks..thsi is a common problem and ford knows about it but will not fix
There is a large crack in my tailgate that starts at the back windshield glass and runs halfway down my tailgate. I guess there are a lot of people with these cracks and ford should be held responsible in paying for these repairs. I spoke with the local ford dealership and they said they know about the problem but they do not want to fix it.i will never buy a ford again if they are going to treat their customers like this...please help us get them to recall this.thanks.
Broken plastic body panel on rear hatch of explorer 2002--vertical break in panel piece occurred just after purchase. Crack widens in cold weather and shrinks in warm, so it can't be patched. Just cosmetic, but rampant with this car. Ford apparently developed a "better" panel, but it is not considering this a recall defect. Very frustrating, but probably should be expected behavior.
I own a 2002 ford explorer xlt i was lifting my rear glass window not the whole liftgate just the glass i was about 3/4 of the way up when i heard this loud noise and was showered by falling glass and then eventually struck by the bottom of the door. I called ford they say there is nothing they will do to fix this issue i have done some research on this and it seems that i am not the only person with this issue.
(1) excellent care of vehicle, no accidents(2) rear panel on hatch cracked all the way through on first cold day of fall 2006 (appears to be stress from thermal expansion/contraction)(3) dealer said $350 to replace panel and paint and was not under any warranty from ford
Consumer received arecall notice.however,consumer was still waiting for parts, andrecall repairs had not been performed.
I own a 2002 ford explorer.on feb 3rd the lift gate split in 2 pieces. Manf. Defect.ford is aware of this happening and has neither offered any kind of monterey assistance or issued a recall.they told me that i needed to pay the repair out of my pocket because it is no longer under warranty.they understand this is a hazard but are not willing to do anything about it. The only thing holding my liftgate closed is the 2 pumps on either side of the gate.obvious hazard!! there are hundreds of vehicles just like mine where the tail gates are failing.does someone need to die before ford does anything about it???
The plastic applique panel below the glass on the liftgate has developed two vertical cracks, approx 1/8th" in diameter running the length of the panel (approx 5 inches) to the left and to the right of the 'ford' emblem. These developed spontaneously over time, one after another. There was no collision or other trauma to trigger these cracks. Research reveals that _many_ other 2002 explorer owners are experiencing the same defect. I noticed the same condition on several other 2002 ford explorers simply driving around town. Ford will not repair this problem which is most obviously a manufacturer's defect.
The rear back hatch cracked.
Rear liftgate structure below the glass has cracked.crack is 6 inches long and growing.it seems this is a issue that is related to the design flaw covered (recall 04s20).this flaw will eventually effect the structural integrity of the rear liftgate structure and make unsafe.
The middle panel under the glass in the back of the car has cracked.i suspect it was due to cold weather.i have since seen other explorers with this problem and notice that there are a lot of complaints online about this. In addition, this past summer my shifter snapped off the barrel.i had 4 kids in the car at the time. Ford responded by telling me that i had 75k miles and no warranty and i didn't typically get my car serviced there so they weren't going to be willing to "work with me" to get it resolved.when i told him i had my 'regular' mechanic look at it he said that the labor rate was probably cheaper with him than at ford. Well - now tell me why i would service my car at a ford dealership? oh yeah...in case i get cracks or shifters fall off and maybe they'll 'work with me' on the price. Big incentive.oh yeah, my fuel gauge doesn't work - another common problem.my previous explorer (about 10 years back) had the same problem .the guy up the street has an explorer (2003) and it doesn't work either.
The half way cargo glass exploded while consumer opened the door. Technician stated it wasrelated to nhtsa recall 01i010000. Vehicle description: 2002 ford explorer and mercury mountaineer sport utility vehicles.the brackets connecting the left cylinders to each side of the liftgate glass could rotate out of position if either the urethane bond or torque are not sufficient. This was not a safety recall; however, it was deemed as a safety improvement campaign by nhtsa. Dup_pco
2002crack on hatchback panel under rear window.on december 26, 2007 i went into my garage and noticed2 cracks, one on each side of the ford emblem, each about 3 to 4 inches long. I know for sure they were not there the night before because we had taken some packages out of the hatchback, and there were no cracks. It is evident that the 2002 ford explorer has a faulty manufactured hatchback.when i searched this problem on the web, it was surprising to find out that it had the highest amount of complaints than any other exterior complain.this is an accident waiting to happen.once the cracks run down to the bottom of the panel there is big potential that the window will fall out.this leaves the window at risk to fall out and injure someone.
The contact owns a 2002 fordexplorer.when the contact manually closed the liftgate, the rear glass exploded unexpectedly.the vehicle was repaired according to nhtsa campaign id number 011010000; however, it failed to sufficiently correct the safety defect.the vehicle has not been repaired.the contact was concerned of the safety risk involved.the failure mileage was 76,249 and current mileage was 76,259.
The problem is my 2002 ford explorer rear window liftgate, my panel below the rear window is cracking for no reason, i do not use is part of the liftgate, after doing some research on the internet i found over 100 owners with the same problem. This is a design and engineering safety problem that will allow the rear window to fallout or explode when operating the door or normal driving of the vehicle . Ford motor company should replace the panels at no charge to the owner of 2002 and up ford explorer with this tailgate design.
Rear hatch back window shattered when opened.dealership was notified, but did not resolve the problem. Dup of 10079152.pco
At 74000 miles our transmission went out completely while we were on vacation! the dealership where we bought the vehicle, said that "we were the only one's who have had this problem" (yeah right!) it cost us $6000 out of our pocket to fix. At 86000 miles the rear window cracked right below the window. Ford and the dealership refuses to fix it. Again, stayton ford told us that,"we were the only people who have had this particular issue."at around 85000, 95000 and 105000 miles, the rear seals leaked. We were promised each time that they would last "for at least 50000 miles." we were always a few miles away from getting them replaced for free since they're limited warranty is only good for 10000 miles.at 111000 miles the electrical system went "haywire." even when all of the door and hatch are closed, the dome light continues to go on and off (making it hard to drive at night) because it senses that a "door is a jar." sometimes, the key pad that's located on the drivers side window sets off the alarm when we push the first number on the key.totally unreliable vehicle that i'm afraid to drive!
My lift gate on my 2002 ford explorer eddie bauer just cracked last night and upon research i found out that this is a common problem with this year explorer.it is a defect with the rear lift gate and ford needs to address this problem.there are thousands of people with the same problem as i have that i found while doing a quick search.this piece is going to need to be replaced and then painted to match the color of the vehicle which is going to cost $500 or more which should be fords responsibility.
The panel on the rear liftgate which contains the ford emblem cracked for no reason and i was informed by 2 dealerships that it has happened many times in the past to similar ford vehicles but that they will not repair mines because it has over 36,000 miles on it, but my complaint is that it is a factory defect and the amount of miles should not matter towards ford repairing this defect.
2002 explorer hatch cracked.the consumer was told the reason why the hatch cracked was because the window and the panel were glued together and contracted at a different rate.
1. No event leading to failure.2. Rear hatch applique panel is damaged and cracked.3. Nothing.i had to pay for the repair since the vehicle has 45k miles.9000 miles beyond the warranty.
The back hatch on my ford explorer has a crack in the plastic. Ford has told us that this is an on going problem but will not fix the problem. My truck is not the only one that i have seen.
Cracked on the back panel, between the window glass and ford logo.
The contact owns a 2002 ford explorer.the back hatch was partially opened, and when opened all the way it shattered.there is a safety recall 04v442000 - structure:body:hatchback/liftgate: hinge and attachments. The vehicle is currently at the dealer. The current and failure mileage was 80,000.the purchase date was not available. Kg
Rear lift gate cracked in the middle.
Consumer has received recall letter/recall number 04v442000. However, the consumer has been waiting for almost 4 months now. The problem still exist. Consumer was told there are no parts. Please provide any further information.
Two large cracks in back body panel below back window.appeared spontaneously and have steadily worsened.two separate dealers have stated this is a common problem, but is not covered under warranty, and i would have to pay $400-500 to have it fixed.have seen this problem in many other 2002 explorers and have never heard of ford owning up to the problem or fixing these cars.
Consumer states attempted to open liftgate to unload groceries when the liftgate blew out crashing on the top of the roof of the truck, shattering the glass to the liftgate window.vehcle has been shop for 14 days.body roof was badly damaged.pe04045.pco
The rear liftgate applique cracked in the middle resulting in the right side completely falling off the vehicle. The part that is still attached to the vehicle is loose on the edges due to inefficient adhesive. Apparently there are hundreds of complaints of this exact defect occurring to other owners of 2002 explorers. This is also a completely replaced rear window following the shattering of the original one in march 2004 due to bad struts. After having the shattered window replaced, it completely fell off the following year due to the faulty hinge (which was recalled). I have an estimate of over $700 from the ford dealer to fix this applique. I feel that with this many complaints it's inexcusable for ford to not issue a recall. I will never purchase a ford again after this nor will anyone in my family with this type of customer service.
While the vehicle was parked consumer was closing the rear hatch and the entire window shattered. Consumer contacted the manufacturer, and although the ball and socket joint to the hatch window was recalled, manufacturerrefused to assist consumer unless a waiver was signed so that consumer will not sue the manufacturer. Consumer refused to sign waiver,but would only like to get the defect repaired. This occurred prior to consumer receiving notification not to open the hatch after this defect happened.
Nhtsarecall campaign 04v442000/rear concerning liftgate glass. This vehicle was not included in the recall due to vin.however, both hinges were fractured, and the glass fell out of position.
Dt*: the contact stated the bracket connecting the right strut to the liftgate rotated out of position, causing the liftgate glass to fall and shatter.the vehicle was taken to a service dealer, who was unable to determine the problem.the manufacturer was also notified.there was a nhtsa recall # 01i010000 which pertained to the side and rear glass.the vehicle was not included in the recall due to the vin.
Hinge on liftgate glass broke and partially fell off, causing minorbruises finger & head injuries. Pe04045.pco.
The rear liftgate window assembly came completely out of the frame. Vehicle was immobile at the time of the occurrence. Consumer contacted the dealer, who was unable to assist the consumer.vehicle was 2000 miles over warranty.
No partswere available for recall 04v442000concerning rear liftgate glass. Sarasota ford, 941-366-3673.
The contact owns a 2002 ford explorer. The contact statedthe hinges on the rear lift gate fractured in half and the window glass fell and was hanging from the rear of the vehicle. The contact tied down the glass to prevent it from falling and shattering. The contact was advised by the dealer that his vin was not included with nhtsa campaign id number: 04v442000 (structure: body: hatchback/lift gate: hinge and attachments). The vehicle was not repaired. The failure and current mileage was 119,000.
On june 4, 2001, i took my vehicle to world ford kendall service (florida registration #mv-06413) for repair (invoice #w71526) of the left rear liftgate cylinder which was detached from its bracket, the mechanic (jose fuentes) tried three times to repair it according to ford motor company's technical service advisory #01t02 and was unable to repair it, the service representative (jose tejedo) even went to one of their stock vehicles, a new 2002 ford explorer to change the lift gate cylinder with mine and it detached after two closings, the service representative also stated that the flip-up glass was bending in the middle during closing and creating a potential for the glass to shatter, he also stated that ford needs to come up with a better way to fix it and that ford needs to recall it.pe04045_pcore-eval to det to be valid since pe opening_pco*sc
While opening rear window, and without any indication window popped off hinge and shattered. Dealer has been contacted. Left hand hinge appeared to be missing threads to engage with bolt for mounting rear window assembly to vehicle. Pe04045_pco
On closing rear window the thing exploded in my face.fortuneately i was not injured, but was covered with glass.i feel i was very lucky not to have gotten glass in my eyes. Pe04045.pco
Vehicle was parked with sunroof open.when trying to close hatchback after loading swimming equipment, glass shattered. *la this occurred twice, inconveniencing the consumer's daily routine.*phpe04045.pco
The rear window gate on our 2002 ford explorer has shattered twice from the simple act of closing the window.1.) my wife on both occasions was loading the back of the vehicle. The glass in the window shatters and spray bits of glass to a 5 -8 ft raidus. 2) this last incident she was in a crowded parking lot. She was closing the window gate when the glass shattered at about the half closed position. The bottom of the window gate fell to the ground, glass hit the cars on both sides our car. Glass hit her in the face and all over her upper body. Luckily she had her sun glasses on, so no glass was thrown into her eyes. It could have been alot worse had my 7 year old son been helping her like he normally does. 3.) ford motor company refuses to aknowledge the problem causing us to incurr over $1500 in repair costs or an insurance claim. The ford dealership we use says that it is a common occurance and they have numerous repairs of this type on 2002 explorers. Parts are readily available but it involves body work so it takes up to a week to get it fixed. Pe04045.pco
The panel below the rear window gets vertical cracks.it happened the first time at about 60,000.the dealer where i purchased it replaced the rear panel as part of the hinge warranty recall.at the time, it had 1 vertical crack.i now have 100k on my car and the cracks have happened again.i now have 3 vertical cracks.this is definitely a defect. My daughter has the same car and has the same problem.on carcomplaints.com there are 48 people who have reported the same problem.the ford dealer said that ford does not acknowledge that this is a design defect and will not cover repair of this.this is a safety issue because with the cracks the upper rear panel has lost it's integrity and the window could dislodge.
The back panel of our ford explorer has cracked the vertical length of the to panel. Have seen many other explorers with the same defect.
The parts have not come in for the liftgaterear glass brackettnhtsa recall 04v442000.manufacturerdoes not know when the parts will be made available.
While raising the glass section of the liftgate on my 2002 ford explorer, the left strut became disengaged, and the back glass exploded.we were very lucky that no one was hurt, as my brother literally had the glass in his hands when it exploded, and my daughter and i were standing right next to him.please note, the glass did not merely shatter.it exploded.i bought this vehicle from carmax last year, and found that there were a couple of recalls on the vehicle that had not been taken care of, one of which included the replacement of the strut brackets and hinges on the liftgate.upon reviewing my service invoice, i found that only the liftgate hinges were replaced; the strut brackets were not.i had the vehicle towed to the ford dealership who performed the recall service originally, and they notified ford.ford claimed that the struts had been replaced in 2002 ~ which was two years before the recall even occurred.therefore, they would not cover any of the repair.how do i know that faulty struts were not installed in 2002, since the recall didn't even occur until 2 years later?i have read other complaints online about this, and it is amazing that ford gets away with this!this is my last ford, that's for sure!this is my second explorer, and i have been a very loyal customer, but no more!ford does not stand behind it's product and they apparently do not care about the safety of their customers.
Rear hatch hinges popped off of bolts, known problem, recalled some vehicles, did not notify every owner.will not pay for repairs.
While opening my rear hatch window of a 2002 ford explorer, the driver-side hinge (strut.pco) which lifts the window came off, decompressing hard enough to completely shatter the window above me.i had several cuts to my neck, arms and head but nothing life threatening.i went to ford about this and they admitted that they were aware of such a problem but because i am beyond the 36k factory warranty, they would not do the repairs for me.i asked about the extended warranty which i paid $2000 for and was told that this warranty would not cover any repairs.i had to pay my $500 insurance deductable to cover the repairs at my loss.since june, i have searched all over the internet and find literally hundreds of complaints which not only had the same outcome, but the same sort of freak accident.why does ford not value safety?if my 2 year old child were standing next to me as he always does, he might have been killed.
The left strut on the glass section of the tailgate broke free and shattered the rear window.the broken glass covered my hair and my clothing, this is potentially very dangerous as the glass could shatter into the eyes of someone closing the tailgate.pe04045.pco
Dt*:the contact stated there are three cracks in the rear hatchback door above the emblem.the dealer and manufacturer have been alerted.
The liftgate exterior cracked down the middle with no pressure being applied, maybe the weather made it crack, but this is a manufacturers defect.
Campaign number:04v442000 date:2004-sep-13 component:structure:body:hatchback/liftgate:hinge and attachments the ford explorer had the recall work performed fall of oct 11,2005. On june 3,2006, about 8 months, the epoxy/tar used to "secure" the strut bracket on the glass failed in 90+degree weather (moderate sunny day, it will get hotter).from observation, using adhesive to prevent the ball joint from pivoting was a bad design. Iopened the glass liftgate and started to reach in and the glass lift gate slammed down on my head.due to local temperature and regular vibration from driving and the load from the strut, the adhesive yielded and the ball joint rotated causing the strut to pop off causing the glass liftgate to come down abruptly and without warning.had this happen to my wife, she would have been seriously injured being petite.i notified the ford company and the dealer, both decline to repair the repair performed under recall as it was pass their warranty of 12 month or 12,000 miles.it was over the 12,000 miles.so i guess after 12 month or 12000 miles, ford is no longer liable if the recall repair injures or kills someone as it was a repair under a recall.
This started in october 2004 and we still on january 19th haven't gotten any repairs made to our vehicle. I have a written statement that wouldn't fit here that i would love to send you with all the details. Please allow me to fax or mail it in.
Rear window was in the up/open position for about 30 minutes and shattered while attempting to close it.it seemed to bow slightly prior to exploding.upon inspection, the hydraulic struts seem to have locked in place, with the resulting pressure on the glass causing the failure.the right hinge also sheared off.shattered glass spread over a few feet to the interior and sides of the vehicle. Waiting for dealership to reopen after holiday weekend to discuss the matter.pe04045_pco
The contact owns a 2002 ford explorer. Upon opening and closing the rear hatch, the rod on the driver side fractured which caused the glass to shatter. The vehicle was parked at the contact's residence. The vehicle was not diagnosed. The vin was not available. The manufacturer was notified of the failure. The approximate failure mileage was111,043. Updated 1/15/16
The rear liftgate cylinder broke while traveling on the highway without prior warning.pe04045_pcodob=12/01.old style mount.glass opened and when closing, heard "pop" noise and glass assembly came down.no injury.06/14/2004.will take pics of "rotated mounts" and email to me.
The contact owns a 2002 ford explorer.in march of 2007, the contact found a crack in the center of the liftgate.the vehicle was taken to the dealer and was informed that the warranty had expired.the vehicle was taken to the dealer again on january 6, 2008 and they stated that the repair was the contact's responsibility.the current mileage was 16,000 and failure mileage was 14,500. Updated 03-04-08
The vehicle was parked under carport.the rear liftgate glass exploded, when the hydraulic cylinders failed as well as the lower half of body of gate.the weather conditions were "normal," and the vehicle was not parked in direct sunlight and had only been driven for a short time that day.our local ford dealership told us he "had seen this before".pe04045.pco *sc
The rear lift gate hinge became loose and the lift gate arm snapped out, i only had this vehicle for six months, i contacted the local dealer the person at the parts dept had exactly the same issue with exactly the same vehicle except his was under warranty my has 54k, he recommended contact their body shop which it was very familiar with the issue they checked any recalls regarding this issue their computer reported a somehow familiar issue with the 2002 ford explorer, they also mention that as of 2004 they had redesigned the location of the lift gate arm placement. They suggested new parts from ford for $21.77 + labor.i'm looking this as an issue that should be recalled since has been a little use to this vehicle and this has been a common problem at the local dealer or doing a little research online.pe04045.pco.
On may 15, 2004 while at a walmart in niagara falls, new york, the rear hatch hinge bolt on my wife's 2002 ford explorer sheared off and fell on her head causing a concussion and other related injuries.pe04045_pco
Consumer was aboutto startvehicle when it was noticed that there was a message on the dashboard thatrear hatch door was ajar. Whenconsumer went to close the door, the glass exploded out of the frame, which fell apart.the hydraulic piston had a bent insert which caused the infraction. Pe04045.pco
The hinge broke on the liftgate of the vehicle.pe04045.pco
Problems with 2002 ford explorer rear window hatch.*mrthe vehicle has been taken to the dealership four times for the broken rear window hatch and the problem has not been fixed yet. Please respond promptly in resolving matters.the rear window hatch failed when the hydraulic lift cylinders on the left and right side of the hatchliterally flew off when the hatch was opened. One occasion when the cylinder flew off, the cylinder flew off and hit the consumer in the back of his head neck, shoulder and spine and subsequently the consumer had to go to the hospital for his injuries. Multi-incidentspe04045.pco
Consumerstarted to slowly open tailgate window, and pistonpopped off back of windshield, dented inside top of vehicle, and wedged between glass and body of truck. Consumer stopped, opening process. This was howfirst explorer's back window explod to take vehicle back.pe04045.pco
Bracket and spring that holdshatchback window up broke completely off, causing left side of the window to almost drop into frame. Please give any further details.pe04045.pco
I opened only the window portion of my back hatch and noticed that one of the hydraulic arms was no longer attached to the glass so i began lowering it and the glass shattered in my hands.consequent repairs are going to cost over $700 being as it is out of warranty though just over 2 years old.pe04045.pco
Recall 04v442000 concerning rear liftgate glass.afterrecall repairs were made the rear glass shattered while opening the liftgate. The vehicle is at the dealer.
I have taken in my 2002 ford twice to have the hatch hinge repaired.the third time i took it in to the dealership was because i got a recall for my vehicle.the recall description was for: the liftgate glass strut may become disengaged or the hinge may fracture allowing the glass to fall and possibly break.after a year of it's recall the hinge again popped out but this time the rear glass of my vehicle did shatter.i took my vehicle again to the ford dealership (where i've taken it now for the fourth time) and they stated that because they already "fixed" the recalled part they were not obligated to replace the rear window hatch.two things are possible: 1. The ford dealership installed the recalled part incorrectly or 2.the recalled part was also defective. I am not going to pay out of my pocket for the recalled part to be fix.
Recall campaign 04v442000 concerning rear liftgate glass. Consumerwas unable to get the dealer to honor this recall since mid december 2004. Dealer kept insisting that no parts were available.
2002 ford explorer with tailgate problems customer states that the structural integrity of the tailgate assembly is in question**ccthe consumer stated ford had a recall for the 2002 ford explorer and will not longer honor fixing the problem with thousands of vehicles.
The rear window piston shattered the glass in back of suv. My passengers standing by were hit with flying glass. Superficial cuts only. The date of this incident was august 8th. I'm writing this on september3rd. We still don't have our car back.pe04045.pco
I lifted the top portion of the tailgate to retrieve items from car. As it lifted, the bolt that hinges the right top side of the tailgate broke off, the hydrolic portion let go and the tailgate came down on my head. I was unable to close the tailgate after that, and it was hanging down on an angle, undriveable as it continued to fall further down and make "cracking" noises. It is currently being fixed, however ford is not too concerned! my car is 500 miles over warranty (1 1/2 years old), and they say i am responsible to pay a portion of this bill.pe04045_pco
I own a 2002 ford explorer xls and the back lift gate hatch has broken on both sides and could cause injury if falls on either me, my daughter, or anyone else who opens the glass hatch.with the side that is now broken it is putting a lot of strain on my hinges where connects to the car and is pulling my glass off and has dented my car. *nlm pe04045_pco
01 1 010 000/liftgate glass bracket; while closing tailgate both brackets broke and causedglass to fall ontoconsumer. Consumer sustained cuts and bruises. Dealer was notified, and given appointment for repairs. Feel free to provide any further information on this matter.pe04045.pco
Consumer stated a recall for the liftgate has was issued. When the consumer attempted to set up an appointmentdealer stated the part was not available, and they did not know when it will beavailable.
When closing the rear hatch glass window shattered.pe04045.pco
Ford replaced hinges on back window 3 times per safety recall before getting it right. Now, the panel on the bottom of the window is cracked in several places, the service department claims it is not related. Ford body shop says it is.
While opening the rear top hatchback, the rear window exploded in my wife's face while my 4 year old sat in the rear seat. My wife received minor scratches from the flying glass. My son was shaken but not injured as the shattered glass flew appx 15 feet outward and to the left and right. Since the bottom panel of the top half of the rear gate is only attached to the car by the glass and the defogger cable, this four foot by six inch metal panel slammed to the ground just missing my wife's legs. I was in the house at the time and heard what sounded like a small explosion when it burst.it was terribly frightening to my wife and son. I brought the car to the dealer who at first told me that it was not a warranty issue and i should go to a glass repair shop. I refused and asked them to fix it and inpect the work. They told methey had "only" three or so reported incidents of breakage in past year and that the previous recall notices i received for the rear window had nothing to do with what happened. They said my car was fine after it was checked for the recall notice two previuos times prior to this incident. I am waiting for the car to be repaired.pe04045.pco
Plunger that holds hatchback window opened/ fell off due to design defect,causing window to come crashing down on consumer, resulting in head and neck injuries.pe04045.pco
Nhtsarecall campaign 04v442000; ford issued a rear liftgate recall. This vehicle was included in the recall, but the vehicle was not repaired in a timely manner. As a result, the liftgate broke. Manufacturer was contacted by owner.
For the second time in five months, our explorer back window has exploded, propelling the window and frame outwards, cutting my husbands arm and shattering glass all over him and our driveway.he was attempting to close the tailgate, but was just lowering it, when it flew out.the second time it happened, my daughter was raising the window, and the frameand window flew out, and hit her in the shoulder, spraying glass all over her and imbedding it in the garage wall.this time they replaced the back window with a completely re-designed window.we told them that we didn't want the vehicle, because we were afraid of future injuries and were actually afraid to use it again.the dealership told us it was fords problem, not theirs, and so we contacted ford.a representative promised to get back with us after taking the information, but it has been over a week now, and we have not been contacted.i hope you can help us resolve this matter.should there have been a recall?dtpe04045.pco
Glass exploded out of the back window, injuring my daughter.ford states that there is a campaign, not a recall. So i wasn't notified of the faulty plunger mechanism. Ford replaced the glass, but could not guarantee me that it would not happen again, so i turned in the lease since the vehicle is unsafe for my family (4 kids).they are suing me because i turned in the lease early. Pe04045.pco
When lowering the liftgaterear window exploded.pe04045.pcodob is 11/01_061604_pco
04 v 442 000/rear liftgate glass: the consumer was unable to get the dealer to honor the recall.
While the vehicle was parked, the rear hatch window exploded without warning.no injuries reported. Please provide additional information. Pe04045.pco
The contact owns a 2002 ford explorer. The contact stated that the hinge in the rear liftgate was fractured and the liftgate would not remain in place. The vehicle was repaired under nhtsa campaign id number:04v442000 (structure:body:hatchback/liftgate:hinge and attachments) yet the failure recurred. The dealer advised the contact that he would be liable for repairs.the manufacturer was not notified. The vehicle was not further repaired. The failure mileage was approximately 60,000 and the current mileage was approximately 115,000.
I own a 2002 ford explorer.this morning my wife opened the top portion of the rear tail gate, as she closed it, the glass shattered giving her minor cuts on both arms.the outdoor temperature was 62 degrees f and sunny.there was no evidence of tampering.i've tried to contact ford reps and have had no luck!!pe04045.pco
When unloading the vehicle liftgate glass shattered.pe04045.pco
About three weeks ago i noticed a crack on the fiberglass piece of the rear hatch lid of my 2002 ford explorer. I didn't think much about it until today when i got to looking for the price of a rear window. While searching i seen that there was alot of people that had this problem and that some had even had the window shatter on them. Well i am now one of them. Today as i opened my rear hatch the passenger side piece that secures the window to the body of the explorer just fell off causing the window to shatter and glass to cut my arms, and face, and also sent pieces of glass into my eye.
Following the nhtsa campaign #04v442000 recall replacement of the hinge on the rear hatchback of my 2002 ford explorer, cracks in the body have appeared in the paneling around the rear tailgate window.these cracks appear to be stressed induced and may pose a hazard to the rear window if the framing around the window continues to degrade and crack.
The consumer leaned over into the rear compartment of the vehicle when the rear window hinge broke and fell on top of the consumer's head.the hinge was replaced, but in the process, the "flip open" rear window shattered, subsequently the entire rear window along with the left and right hinges were replaced.(prior to the incident, the consumer noticed that the rear window would open without one opening the entire rear door to gain access to the back of the vehicle)*scpe04045_pco
My 2002 ford explorer was parked in an parking lot.returning to my vehicle i attempted to place my items in the back section of the suv.when the hatchback glass was opened the left hydraulic lift shattered the rear glass.the glass flew to the front seat and 3 car lenghts over in the parking lot. I have taken my ford explorer back to the dealer for repair.the rear panel was replaced after a month of waiting.but we are not fully satisfied with the repair.ford is sending replacement parts that have a buldge in the bottom panels.so we are on our second door and still waiting for a new part.it is funny how you can buy a vehicle that looks perfect but when you get replacement parts you get less than perfect.makes me wonder if they are really ford parts.the problem we are having now is not a safety hazard, but it is a value problem if we sell or trade in this suv. We are very disappointed that after buying the vehicle we where never told of the recall.this problem was recalled in april of 2001.pe04045.pco
Hydrolic arm on back liftgate broke 3 times and was "repaired" at the dealer.it broke a fourth time, causing the liftgate window to shatter.the glass and falling debris scratched the paint on the back of the vehicle.i was not notified of the recall. Pe04045.pco
While opening the rear lift gate the door hinge broke and caused the door not to close/latch properly. Please provide any additional information.re-eval since pe opening and det to be validpe04045_pco
My children and i went to the bowling alley and my son went to the back of the vehicle to get his bowling ball bag and when he went to close the liftgate it shifted to the left and exploded around him. I took vehicle to fritts ford saturday to have it looked at. The service manager told me that ford was not responsible because the glue holding the hinge was still there and that there was damage on the panel and it had broken the glass inside the panel where we could not see it. The damage he "saw" was 2 superficial scrapes on the paint, there was not any dents, creases or bowing of any kind to the panel. Even though i had done my research on this site and knew that there was a problem with the struts, i could tell that this man would not listen to me and i would not get it repaired there. I have since taken my vehicle to raceway ford and am waiting for the advisor to call me back. At raceway they acknowledged there was a recall and seem willing to help me.
The contact owns a 2002 ford explorer.the contact stated that the plastic portion on the bottom of therear liftgatecracked vertically.the current mileage is 78,000, and failure mileage was 75,000.
The panel that holds the back glass up is in the liftgatecracked. This may cause the glass to fall out while driving .dealer was notified.
Recall campaign:the consumer received a recall notice(04v442000)rear liftgate glass. No parts available.
The hinges on the back hatch window separated from the body of the vehicle,causing the door to sag and lean outwards when the doors were opened.the hinge on the back hatch window separated from the body and caused the window to be held on by one hinge.the window was hanging from the hinge only.the dealer replaced the hinges.(hatch door problem) *scpe04045_pco
The contact owns a 2002 ford explorer. The contact stated that one of the hinges on the liftgate window was rusted out and separated. The manufacturer was made aware of the failure. The failure mileage was 135,000. ......updated 04/01/16
Nhtsa#14956-01-f-061-000 lift gate glass bracket rotation of the bracket could potentially cause the lift cylinders to detach from the glass: consumer states has the same problem. Dealer has been notified provide further information. Tspe04045.pco
On june 1st, 2003 i had the rear glass hatch of my 2002 ford explorer open briefly to remove groceries.my daughter was in rear 3rd seat.i stepped back from vehicle to assist daughter in getting out and glass in rear hatch exploded (without being touched or moved).i was hit by glass shards and if i had not just stepped back, the 4 x 6 metal attachment would have hit me in the head as it is attached to the vehicle only by the glass and defrost cables.my daughter was shaken but fortunately not hit by the exploding glass.a neighbor across the street heard the explosion and thought it was a gun shot.glass shards/pieces were strewn throughout our 3 car garage, some landing on the top of our other vehicle parked next theexplorer.the local dealer told us it was a manufacturer's defect but as there was not a recall on this particular area, they would not be 100% responsible for the cost of replacement as we were 2,000 miles out of our warranty.ford company in deerborne, mi threatened to revoke any assistance as we "did not seem appreciative" of the 80% the local dealership offered.we strongly feel this is a safety issue(not a warranty issue) that ford should be accountable for.this type of glassexplosion could seriously injure or kill someone.*nlmpe04045.pco
No partswere available for recall 04v442000 concerningliftgate glass.dealership was aware of the problem.mallen, 440-442-8000.
2002 eddie bauer explorer transmissiontransmission type 5r55w started to slip and the vehicle has 110,000 mi.next my o/d dash light started to flash and then the check transmission light went on.dealer stated it was just a bad solenoid replacement cost of $1,000 or worse? second opinion stated that there is a buried code in the diagnostic about the overdrive wasn't working and the test drive by mech. Noted that 5th gear wasn't working. The independent mech. Stated that he was sorry when he found out it was an explorer because he has a lot of this work. The transmission was overhauledto the sum of $2,710.safety concern? well you have your family in this vehicletrying to merge onto a highway while your transmission is slipping or worse. To me this is as big as a safety item as their back glass lift gate they recalled. Or their roll over issue for that matter.so i may be one person but you just have to type in this issue on the internet and the number of complaints are incredible. Ok so many people have had the same issue. So go to their tsb and this is littered with transmission issues. This is clearly a faulty transmission from the start but apparently consumer complaints have not been enough for ford to do the right thing here.i would ask that the nhtsa do what is in their power to request ford to do the right thing here and reimburse us for fixing an obvious and dangerous design flaw.
The vehicle's tailgate glass exploded while the consumer attempted to close it.the dealer was notified. *nlm broken liftgate glass and wiper motor and arm were replaced.there were squeaks when going over bumps.sway bar bushings replaced.ignition switch hard to insert key at times.cylinder and tumbler rekeyed.bottom door molding (passenger side) peeling off.rubber grommet on antenna base off.resecured rubber grommet for antenna base.pe04045_pco
The rear liftgate window shattered into pieces. Consumer reached to close the window and it moved approx. Six inches when it shattered. *phpe04045.pcoglass shattered when closing.will ck. Dob and design version.
Drivers side lift arm on rear hatch failed to retract, causing hatch to close with arm extended resulting in damage to left hinge on drivers side rear hatch.lift arm was defective in that it would not work properly.required replacement of drivers side lift arm and drivers side hinge.rear hatch now does not line up properly.
The hinges on the back hatch are breaking. I have contacted ford on several occasions and they state this was already fixed once under recall. Therefore, i will have to pay to have it fixed again. If the safety recall was completed properly, i do not think it should be failing again; therefore, i believe they did not fix it properly the first time and since it was a recall, i feel they should have to fix it again. This will be a serious issue if the window completely breaks off.please advise.
Consumer stated after her husband had drivenford explorer for about a half hour, parked/ went in the house and ate, then decided to go back out and unload the stuff he had in the truck.window in the back exploded. Window exploded while he was closing it.also, frame was also blown out.she stated that her husband fortunately was not hurt althoughhe did get glass into his face and hair.the lift gate glass exploded while parked in the garage and damaged the lift gate and bumper cover. *sccpe04045.pco
Ford 2002 explorer.i had my one year old in a grocery cart, popped open the hatch, opened it and the glass shattered all over the cart with the bottom of the hatch swinging out toward the cart. Thankfully my child was not harmed.i went to ford, they said it was not covered under a recall and that it was not a safety issue.they said they had never seen anything like this and that it was my responsibility to fix. Pe04045.pco
In august, 2003, the vehicle back window hinge broke while loading groceries,it caused damage to the tailgate frame and the glass cracked. Both were replaced taking over 7 days. The same component broke again in january, 2004, causing the rear glass to crash on my wifes head.luckily she only had a minor bruise and bump from the impact.i asked the manager of maintenance about this problem, and he said it happens all the time.pe04045_pco
- the contacted stated that the rear liftgate applique on the 2002 ford explorer was cracked. The applique held the back rear glass onto the liftgate. The liftgate glass strut may become disengaged if the rear lift gate was opened.the contactwasunwilling to open the rear liftgate due to the crack. The contact spoke with dealership andford manufacturer, and was informed that the vehicle was not part of the recall due to the vin.the vehicle had 67200 miles.
Consumer received a recall for the rear hatch .the cylinder was defective. Dealer had no parts for the recall.
I was opening the door to get my daughters diaper bag andhinge broke. My husband was trying to put it back and the glass shattered in his hands.my daughter and i were standing next to the vehicle as the glass shattered.this could have taken my entire families eye sight.the glass literally exploded.this issue is definitely unsafe!!! especially when there are young children around.and mothers are opening up the hatch to get out a diaper bag with a child in hand.please note this is the second time we have had a problem with this hatch.we took it to ford.this should be a mandatory safety recall.pe04045_pco
Collapse of tailgate window/structure onto my head while i was in the process of removing groceries from the vehicle. I have suffered cervical injuries as a result.pe04045.pco
The liftgate bracket cracked and the glass shattered. When this occurreddriver was standing against the liftgate, and sustained cuts from the pieces of glass. Recall 01i01000was issued for this component, but this vehicle was not included in the recall due to vin.pe04045.pco
While opening manual tailgate windowglass exploded, glass was thrown inside vehicle with such force that interior panels were scratched. Please provide additional information.re-eval to be valid since pe opening_pcope04045_pco
The contact owns a 2002 ford explorer.the contact noticed that the rear glass was cracked from the top to the bottom of the glass.he noticed another crack beginning to form at the top as well.one crack is in the center and the other is on the top right.the manufacturer stated that they would assume a small portion of the cost to have the glass replaced, but did not state whether the failure would recur.the failure mileage was 25,000 and current mileage was 46,700.updated 04-02-08
The consumer received a recall letter number 04v442000/rear liftgate glass. The consumer contacted the dealer to have the repair made, however the consumer has been waiting since september 2004; the parts have not come in as of yet. The dealer information is 3400 14th w, bradenton fl. 34205, 941-747-4411. Please provide any further information.recall campaign:# 04s20 on vehicles built from job #1 2002 through march 10, 2002 at st. Louis assembly plant (slap) or through march 3, 2002 at louisville assembly plant ( lap).*tc
Rear hatch lift on my 2002 ford explorer glass shattered when i closed it after placinga diaper bag in the backi took the vehicle to texas ford to find out if there was a recall i was told none. They refused to replace my glass because it was out of warranty. That i should file on my insurance.pe04045.pco
The liftgate latch appeared to be faulty.it broke while my wife was closing the liftgate and the liftgate came crashing down, shattering glass everywhere.dealer wouldn't warranty, suggested that try to use my car insurance to cover the costs. Pe04045.pco
4 hours after taking delivery of vehicle consumer parked it and opened tailgate window. Window exploded withglass flying 15 feet.windshield wiper assembly hit consumer inchest, and glass flew intoeyes. Dealer picked vehicle up.then, stated he could repair vehicle or replace it. Consumer chose new vehicle. Consumer still has pain in eye, still under medical attention.piston popped off the window and caused glass to explode, consumer has since had another piece of glass removed from her eye. Pe04045.pco
There is a crack in the plastic just under the liftgate glass down to the liftgate handle.it just appeared on a cold morning in new jersey with nothing done to cause it.i know ford makes vehicles that can withstand the cold without cracking, right?hopefully, this will not affect the sturdiness of the rear glass.because the vehicle has 37000 miles on it, ford would not fix it.not the way to get return customers.
While closing the rear lift gate, the entire glass portionexploded.the consumer discovered that there was a recall and was never notified.(recall#04v442000)the consumer requested reimbursement.sccpe04045.pco.
On a hot day, i opened the glass liftgate & the passenger side strut glue came undone, causing the liftgate to not shut properly. I then removed the strut so that i could close the liftgate without breaking the glass, & continue to drive.i never opened it again. A month later, the glue on the holding strut & the glass on the driver side became undone.(also, on the first warm day of this spring season, i powered down the passenger side front seat window, but i was unable to get it to go back up, although the power was working. It became evident that this is also attributable to the inferior bonding product used on this window. The interim remedy was that i taped the window up with duct tape to protect the vehicle from the elements & theft.)it's clear that since this has happened in 2 sections of my new vehicle that there is a defect in the bonding product used on these windows. I found there is a recall for this very problem on my vehicle.(recall no. 01i010000.) there is also a phone no. To call regarding this problem as ford has decided to conduct a special service campaign to inspect and torque the liftgate glass bracket on affected vehicles. i called this number and was advised that, although i have the exact vehicle and problem as the recall requires, my vin number does not render me eligible for the recall.in addition, although i clearly have an affected vehicle, i was not offered the opportunity to have the benefit of the special service campaign. given the nature of the problem, the newness of the vehicle & the fact that it has happened on two windows, this is clearly a manufacturer defect.in addition, there is a recall for the exact problem (on the back window) on my exact vehicle.if for some reason my vin number is not included, it obviously should be included. After all, how do they initially determine which groups of cars have been affected if not by the consumers complaining of the problem? being fixed tomorrow for $800. Pe04045.pco
No parts were availablefor recall 04s20repairs concerning liftgate window. Dealership was contacted. Family ford 973-347-5379. Recall campaign;nhtsa campaign id number : 04v442000.*tc
Dt: consumer stated he received a recall04520 in10-04.consumer called the dealer numerous times.they put him on a list and indicated they would call him back.in 2-05 he received a card from ford statingdealer could now order parts for his vehicle. He called the dealer, and they said theydidn't have the parts, and they will order them.the dealersaid again he would be put on a waiting list. The recall was onliftgate back window brackets.that wassixmonths ago and they still haven't called consumer.
Dt*: the contact stated the transmission slipped at variable speeds, sometimes not engaging the next higher gear or at times the engine would race, then slam into gear with a banging noise. The vehicle was taken to a service dealer where computer diagnostics would not recognize the 5th gear in the automatic transmission. The transfer case was rebuilt, but the problem continued. The vehicle has been inspected on 7 occasions. The rear lift gate window hinge was replaced, but continued to fall out of the hinge. The manufacturer was notified.
Upon closing thehatchback the strut locked up and the glass shattered. Pieces of glass landed inconsumer's eyes. Consumer was not injured since he wore glasses.vehicle was turned off when this occurred.pe04045.pcodob is 10/01_061704_pco
Mounting bracket on glass liftgate became detached from strut-lift mechanism joint upon reaching maximumextension causing glass to fall onto my head. Reported to dealer but not repaired/replaced due to parts n/a. Often have difficulty turning ignition switch after inserting either of the factory keys. It requires a "jiggling" motion to engage and turn ignition.pe04045.pco
Tailgate window shattered without warning when attempting to close it.dealer stated the hydraulic cylinder twisted away from the bracket.pe04045.pco
The contact owns a 2002 ford explorer. The contact stated that the liftgate glass shattered without warning. The contact received notification of nhtsa campaign id number: 04v442000 (structure: body: hatchback/liftgate: hinge and attachments) and the vehicle was taken to the dealer for repairs. One year later, the contact noticed a fracture through the middle of the liftgate and the liftgate would not close properly. The dealer was contacted and they advised him that were only mandated to repair the failure under the recall once. The vehicle was not repaired. The failure mileage was approximately 135,000. The vin was unavailable.
Dt:the complainedstarted in10/04. Received a recall notice. Took the vehicle to the dealer, and parts were on back order. Called the dealer numerous times to checkon the parts. The liftgatebusted on the vehicle due to not having the parts installed. Dealer didn't have the parts on12-30-2004. December 31, 2004 consumer went to the dealer, and the dealer wouldn't get the consumer a rental car .so they stapled plastic over the back of the vehicle. Consumer made several phone calls to ford asking for a rental car. They wouldn't give one to consumer. The glass was replaced in march, butstill was not fixed correctly.alightappeared indicating a door was ajar, and it was always the liftgate. Andcouldn't open the driver's side door. Consumer could not get the dealer to help fix the vehicle correctly because it cost the dealertoo much to fix the vehicle the first time.
Rear liftgate window exploded in consumer's face.cause of explosion is unknown.please provide any further information.pe04045.pco
The contact owns a 2002 ford explorer. The contact stated that the vehicle was recently repaired according to nhtsa campaign number: 04v442000 (structure), but the failure was not remedied. The liftgate hinge fractured and caused the glass to shift. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 100,000.
Rear window fell off the hinges. Pe04045_pco
Nhtsa campaign number 04v442000/rear liftgate glass. The consumer received notification from the manufacturer regarding the recall on the lift gate. Parts to repair the recall will not be available for at least 5 months. Now, the lift gate has crashedand broken and the dealer is telling the owner that the vehicle is 4000 miles out of warranty and the owner will have to pay out of pocket.provide further details.the recall part was not available.the hatchback slammed down and broke the back panel.*tc
The rear hatchback hinges failed, causing the window to fall into the vehicle. The dealership was notified, but did not resolve the problem. Pe04045.pco
The right side piston assembly on the rear tailgate failed. As i was going to close the tailgate, the whole window shattered on top of me, resulting in glass in my face and the top of my head. I have done some research and seen that there is a "safety campaign" concerning this issue. What does that mean? i have contacted the dealer and have gotten no response.
Dt: contact stated there was a recall on the liftgate strut, and repairs were done.but on three different occasions the part popped off, on the fourth occasion the partbroke again. Ford refused to pay for another repair.
While closing the rear window rearglass unexpectedly shattered.no injuries reported.consumer contacted the dealer for an appointment.pe04045.pco
I opened the top part of the tailgate on my 2002 ford explorer last night and the right hinge broke and fell on my head. Luckily the glass didn't break and i wasn't injured.this is not the first case of this happening, i have come to find out. One of the other people this happened to (same year and model) was trapped underneath the hatch momentarily. I have documentation from this person of the incident that occured to him. This seems to be either a manufacturer's defect or something and luckily my 3 year old daughter who likes to climb in the back while i'm loadng the truck, wasn't there or it would have hit her in the head. Please tell me what i can do about this other than pay an arm and a leg to get it fixed and hope it doesn't happen again! pe04045.pco
Crack in rear liftgate due to the misalignment of the hinges which led to the window not being able to close correctly.
Nhtsa recall campaign04v442000 concerning rear liftgate glass.no parts available.
The contact owns a 2002 ford explorer.while the vehicle was parked and the rear tailgate hatch window was a quarter of the way down, the contact's son retrieved items from the trunk and the middle piece of the rear end was literally hanging off.the window glass shattered everywhere.his son was uninjured, but the contact believes that this should not have occurred if no pressure was applied to the window itself.the contact drove to the dealer and was informed that the failure was not covered under warranty, nor a recall.the current and failure mileages were 136,739.
The back glass lift gate which had been replaced once before due to a recall broke. The glass door opened with the button on the key fob, and as i reached into the car to put a stroller in the door, it slammed down and hit the back of my head forcing my chin to also slam into the frame of the door.
Problems with rear window hatch.*mr the right and left rear glass lift sticks were replaced.the rear window fell out when it was opened.pe04045.pco purchased 03/02. Dob 02/02, old style design (through glass)struts fell/detached (mount rotated and strut detached) and then fell on her head (bruise, headache).received emer. Med attantion.date was 7/24/2003.finally replaced entire glass assembly (glass, wiper motor, trim, strut)
Hatch window exploded and shattered upon routine closing.had car into dealer 3 previous times to repair hatch, the strut had broke off on the left side each time. Each time they repaired or replaced the strut and said it would be fine. This time the strut did not just break off the whole window exploded and left cuts on the consumers hands as well as glass in her mouth and on her head.*nlmpe04045.pcodob is 06/02_061704_jf
Dt*:the contact stated the vehicle's lift gate strut disengaged, it fractured the glass and the glass shattered.there was a recall on the nhtsa campaign #04v442000, concerning the lift gate and attachments.the recall work was preformed; although, the remedy did not repair the problem.the vehicle was driven to the dealer for inspection and repair.
Recall campaign:the consumer received a recall notice on the strut mounting brackets (04s20) but hasn't been able to have them replaced due to lack of parts.*tc(recall# 03v094000)
Vehicle's hatchback glass shattered.*mrtwo incidents occurred where the consumers hatch back glass shattered.the dealership repaired them twice but the consumer feels that there is definitely somethingdefective in the manufacture of the hatchback door/glass. And maybe measures need to be taken for a recall issued.pe04045.pco
After seeing other 2002-2006 ford explorers on the street with the same problem of having a crack in the rear panel right below the rear window i decided to see if there was anything we could do about it. I know there was a recall to replace the hinges because the door would slam shut which i believe caused the crack. I talked to ford when it first occurred and they said based on my mileage they would not fix it and it would cost about 500. My question to ford was what does the mileage have to do with what i believe was a recall defect that ultimately caused this problem? i noticed on the new model explorers they redesigned them so the glass opens up without the panel. After reading other complaints i am now concerned that the window could actually fall out if the door is shut and could break and cause an injury. I would like to file a formal complaint and hopefully get this resolved soon.
Nhtsa recall 04v442000 on the rear liftgate glass. Dealer refused to honor the recall because the computer showed that the vin number was not part of the recall. However,consumer received the recall notice .
I have a ford explorer 2002 xls.while opening my rear window door the left hinge (latch) broke and the window exploded throwing glass everywhere including pasengers inside the vehicle.i went to the vendor and was told that this was not anymore responsability of the manufacturer since the warranty was expired.i complaint was filed with the police department since in the incident there where people involved and happened in my workplace parking lot.pe04045_pco
We own a ford explorer in my wife's name diana giraldo.on sunday 9/19/2004she opened the back liftgate and the hinge broke and the top half (glass ) of the liftgate almost came down on her.the suv was brought back to fullerton ford in somerville nj where it was bought in may of this year. They charged us for repairs and the part also for a loaner car while they were repairing it. It turns out there is a recall on this which i found on your web site. Ford motor company was called and they said the recall letters haven't went out yet so we would have to pay. They only replaced the hinge and not the liftgate struts which was the parts in the recall also. Recall number 04v442000 on your site , ford recall number 04s20
When the vehicle was parked rear liftgate window shattered when it was opened.dealership was notified, but did not resolve the problem.
A vertical crack in the lift-gate below the rear window. No apparent other damage to vehicle. Discovered when preparing to open rear hatch. Extends from window downward to latch/release point. Updated ivoq 01/08/10.
While parked withrear window ofliftgate raised for about 30 minutes, it was shattered. Occupant did get cut by pieces flying of glass. Temperature that day was about 70 degrees.a witness saw the incident, and told the other party that the young lady didn't do anything to cause this. Glass/assembly is being ordered andglass has been modified.a ford dealership told her that they have never heard of an incident like this.please describe details. Pe04045.pco
The contact owns a 2002 ford explorer.on september 9, 2007, the hinge failed on the liftgate and the glass fell out and shattered.he notified the dealer and a recall was found.the dealer advised him to take the vehicle to the ford dealer.ford stated that his vin was not included in the recall and would not repair the vehicle.the manufacturer stated that the recall had been performed by the previous owners, however, it was done improperly at the time.the recall number was unknown.the current and failure mileages were 91,600.updated 01-14-08.updated 12/12/07.
Left hydrualic support bracket forrear window has broken off three times. Pe04045.pco
The contact owns a 2002 ford explorer.when the contact opened the liftgate on the vehicle, the rear glass suddenly shattered.there were no injuries; however, a piece of glass landed in the contact's hair.the insurance adjuster was notified of the failure.the vehicle was inspected and it was discovered that the liftgate glass strut brackets failed.the manufacturer stated that the vehicle had previously been repaired for nhtsa campaign id number 04v442000 (structure:body:hatchback/liftgate:hinge and attachments).the recall remedy has not corrected the safety defect.the vehicle will be taken to an authorized dealer for repair.the contact was concerned of the safety risk involved.the failure and current mileages were 63,000. Updated 12/15/08.*ljupdated 12/15/08.
After i parked the explorer at the mall, i opened the rear liftgate glass to take out the stroller. After i set the stroller up, i reached up to close the liftgate glass. At this point, while my hand is still on the liftgate, the glass shattered and exploded with glasses flew everywhere. The baby stroller is covered with glasses. Unfortunately, i had not put my 8 months old baby is the stroller or else his face would be covered with glasses. At this point, i felt a sharp pain on my right hand and saw that there were two cuts and i was bleeding everywhere. After dropping the explorer at a dealer nearby, i went to the urgent care and got 12 stitches for the cuts.i called ford customer relationship center on monday to report the incident and was told to wait for 2 business days for the ford consumer affairs to call me back. After two days of waiting, i called back and this time i was told that it might take up to 7 days before they can call me back. I did some research on this problem and found out that there are numerous complaints filed with nhtsa regarding this problem and there is an open investigation by odi (opened on 06/02/2004).apparently, shortly after the introducing the 2002 explorer for sale, ford issued a special service instruction (ssi 01i-010) in april of 2001 to correct a liftgate lift cylinder mount issued in 56,000 vehicles built from 2/5/2001 to 3/30/2001. All vehicles built after that period were to have an improved lift cylinder mounting design. My explorer was built on 04/20/2001. However, i am very suspicious that this build date might be wrong since i kept the window sticker and the dealer's invoice when i bought the explorer and the dates on those is 04/09/2001. Why is this date (04/09/2001) before my explorer's production date (04/20/2001)? my explorer might have been built during this 2/5/2001 - 3/20/2001 period since there are numerous complaints on this problem with known build dates after april 2001 period. Pe04045.pco
The contact owns a 2002 ford explorer. The contact stated that while driving approximately 30 mph, the rear window fell off track. He attempted to keep the window in place by using duct tape. The vehicle was not taken to the dealer and the manufacturer were not notified. The contact found nhtsa campaign id number 04v442000,structure body,hatchback/lift gate,hinge and attachments which was related to his year, make and model vehicle; however, he was unable to confirm if his vin was included. The approximate failure and current mileages were 112,000.
Went to open liftgate when parked in the dark and cut hand on cracked panel. Called ford, they are aware that the plastic panels are cracking in the cold/hot temp changes but are not recalling them. We taped the crack so our children won't get hurt. Please help.if you go to www.carcomplaints.com there are lots of people with this same problem.thank you
There was a recall for faulty hinges years back, ford replaced.i noticed faulty hinge when waxing vehicle, hinge is askew.called ford customer service, verified it would need replacing or glass windowcould fall off, informed i would have to pay for repair.since the faultyhinge is their product, i think they are responsible, and it is a safety hazard.i have had this car serviced every 3 months since i bought it.it is well maintained, i have spent a fortune replacing faulty ford parts.the glass hinge is a ford hazard that i believe ford is responsible for.
Vehicle was parked in front of the residence anddriver lifted up the liftgate andglassshattered. Driver took the vehicle to the dealer, andmechanic determined that the liftgate glass needed to be replaced.
2002 ford explorer rear window explosion.upon slowly closing the rear gate window, the glass exploded in my wife's face with the brackets and frame falling down causing rear gate body damage.personal injury resulted (cut on wife's hand).bracket parts were found as far 8 to 10 yards from the original location and broken glass throughout vehicle.ford has been very difficult to deal with and appears to be posturing defensively.customer service has been very bad.ford replaced the window but would not repair body damage without signing a general release of liability.we were never notified of potential problems in their customer notification program or "soft recall".dealer also stated that they saw a few more vehicles just recently with same problem upon further discussion.this is a very dangerous situation and encourage a recall of these vehicles.if ford does'nt put consumer safety first, i encourage the nhtsa's intervention.all 2003 ford explorer customers need to be educated on this issue .pe04045.pco
Recall 01l010000, driver's side liftgate bracket snapped, causing the glass to shatter. Dealershipwould not repair the problem because this vehicle was not included in the recall due to vin.pe04045.pco
Returning home one sunday evening from grocery shopping with my grand-daughters(ages 4 and 5),i removed them from the vehicle and sent them in thehouse, while my teenage son and i unloaded the groceries. After the last of thegroceries were removed, my son started to close the liftgate glass. As i stood next to him, the liftgate glass had only made it halfway down ,when there was an explosion .the liftgate glass had disintegrated as if shot with a gun. At the time of this incident, i had the explorer backed into the garage. So when theglass exploded,it flew outward towards us ,as well as inward into the vehicle.the next day, i drove the explorer back to the dealership with the liftgate glassmissing. I was fortunate to still be under warranty, but when i asked the ford service advisor to confirm that this problem will be covered under the warranty, he was not reassuring. Not having that confirmation that the dealership was going to cover this upset me greatly.i was called by the dealership later that day (monday), only to try to persuade me to agree to $500 dollars worth of maintenance, unrelated to the liftgate problem. In this same call, the service advisor did confirm that the dealership would fix the problem.two days have gone by, and i haven't heard from the dealership so i called and found out they had ordered a new liftgate glass and would replace it. However, by the end of the week (friday), i called them again,since no one was calling me with updates and was told by the service advisor that they will have to replace the entire liftgate door. And because of thisthey will have to keep the vehicle for a few more days, since they now will have to paint the new liftgate door to match the color of the vehicle.at this writing,the dealership has had the vehicle for over a week now. I don't have an accurate account of what was specifically changed (i.e. Parts), but i will insist on a detailed list of what was done and why.pe04045.
On may 8, i was placing some items in the rear of my 2002 explorer through the hatchback (the glass part, not the entire rear door).i heard a pop when the glass raised up.since it was dark and i wasn't sure what that noise was, i slowly started to close the glass when it exploded.as it turns out, the right pneumatic shock mount had broken off the glass as it lifted.the glass must have been broken by a portion of that shock mount in the path during closing.luckily, i only received a cut on my hand as glass was everywhere; in my shoes, hair, purse, etc.i am very thankful that my three-year-old was not with me, as she normally would be standing by my side in that situation.i can only imaging what could have happened. My husband drove the vehicle to the ford dealership the next day, anticipating the worst, but they fixed the vehicle free of charge.they claimed that was the first time they had heard of that happening, but they were very quick to give him a loaner and get him out of there.we purchased the vehicle in august of 2002. It had approximately 14,000 miles on it at the time of the incident.i hope this info helps.pe04045_pco
Problems with rear glass hatch supports.*mr the vehicle was taken to the dealer on 4 occasions to rectify the problem.it also fell on wife's head but no injury.on 3rd occasion (1/02), lt strut detached again and struct glass and shattered glass.dealer replaced "entire" liftgate assemby.failure mileage was around 5,000 miles.owner gave permission to release info to mfr.owner will ck. Design version of liftgate during replacement.061704_pcope04045.pco
The parts to perform the rear liftgate recall 04v442000 has'nt been available for3 months, and the dealership didn't know when they would become available.
This is the second time my rear panel below the window hatch on my 2002 ford explorer has cracked. This time it cracked and flew off on the highway. 2 vehicles behind me had to dodge the debris, and fortunately there were no accidents.
The back window raised up while the truck was parked, and when i touched the window to shut it, it blew up completely, leaving nothing in the rear.all the glass was shattered, and the struts holding the window were blown out.ireceived cuts on my arms and wrists.pe04045.pco
The consumer received recall campaign #04v442000 in october of 2004 regarding the liftgate.she continued to contact the ford dealer and the manufacturer.the recall repairs had not been performed as of yet because there were no parts.*sc
Rear lift glass assembly. Shattered upon opening, lift glass support bracket twisted out of place, causing the failure. 2 injured, an adult and a child.
Nhsta#01i010000 ref. 2002 ford explorer rear window lift arm twisting and causing the rear window to break.i have owned the car for 1.5 years and the window has broken twice and the arm twisted a third time.when we got the vehicle back the screws were stripped and the liftgate was damaged.my daughter was standing below the window when it broken and glass fell all over her.luckily no glass got into her eyes or mouth but i believe the rear window bracket is a safety hazards which demands correcting.i know that ford did re-engineer the rea window frame and lift brackets.because there has not been a formal recall, i can not get the new rear lift gate but rather thay keep replpacing the broken windows.meanwhile i keep paying for the vehicle to be in their shop.please help!pe04045_pco
Four hours after new vehicle was collected from dealer,glass tailgate exploded on being closed gently. Complete rear window shattered with such force that metal components of the door were badly bent and scratched. Glass was scattered over a radius of 20 feet,including into the back seats and onto the roof. My right leg was cut in three places. Luckily, my children were not in or at the back at the time of the explosion. The entire door was replaced by the dealer within four business hours. Unless recalled, this apparently common defect will result in serious injury. Pe04045.pco
The parts to perform the rear liftgate glass recall 04v442000 weren't available on the dates indicated in the recall letter. The dealership nor the manufacturer had any indication on when the parts will be available.
The contact owns a 2002 ford explorer.when the contact lifted the hatch on the vehicle, the glass stuart brackets popped off and cut his head and wrist.there is a recall for this failure.the nhtsa campaign id number was unknown.the current and failure mileages were 139,000.
Dt: the contact had nhtsa recall campaign01i010000 repairs performed on the rear liftgate glass in february 2005. Then,the rear liftgate glass shattered when he shut the liftgate. Hecontactedthedealer and manufacturer, and they offered no free remedy.
Consumer received recall 04v442000 concerning rear liftgate glass. Dealer was unable to perform recall repairs because parts were not available. .....
I was driving my 2002 explorer at a low rate of speed and the back window blew out. Just spontaneously blew up, sending glass throughout the vehicle. In april 2005, the car was recalled for a back gate glass problem. The dealer says it was fixed. Now, six months later, the glass just blows up and causes damage to the back gate. This is odd and frightening. Had my children been in the third seat, they would have been sprayed with glass and injured. Luckily, i had just left them off at school. Please look into this matter for us.
This was not a safetyrecall in accordance with the safety act.however, it was deemed a safety improvement campaign by the agency. Vehicle description: 2002 ford explorer and mercury mountaineer sport utility vehicles.the brackets connecting the left cylinders to each side of the liftgate glass could rotate out of position if either the urethane bond or torque are not sufficient. The consumer's vehicle experienced the same failure, however the vehicle identification number was not included in the recall.pe04045.pco
2002 ford explorer rear window hinge broke scraping the rear window. The liftgate hinge snapped off as the consumer opened the rear glass window.the broken hinge also caused the rear class to scrape the paint on the upper rear portion of the vehicle when the glass broke off the hinge.the consumer contacted he dealer.they advised the consumer that they were aware of the problem at to bring the vehicle in.the technician check the vehicle vin against the recall and informed the consumer that the vehicle was not included in recall 04v442000.the consumer paid to have thehinge replaced.
Consumer was responsible for repairing a customer's vehicle because the rear window shattered when he opened the rear hatch.when he closed the hatchbackthe rear liftgate window exploded.a recall was issued. But this vehicle was not included in the recall because of vin, per manufacturer. Pe04045.pcodob is 12/02_061704_pco
While standing under the raised liftgate (top half) loading groceries, the glass suddenly and unexpectedly shattered causing my wife and i to be showered by shards of glass and then hit on our heads and backs with the falling liftgate assembly.this incident caused us head, neck and back trauma and also a scratched cornea to my wife's left eye.ford refuses responsibility for this incident.pe04045.pco
Last summer (july 2002) during a military move from ga to az i noticed that my windshield had a large piece of glass missing on the outter right edge that you could not see until you actually got right up on the windshield.part of it was visible to and part of it was hidden behind the rubber seal that is around the windshield.this windshield was actually installed with this piece missing from it when the vehicle was built and sent to the dealership.also, the rear glass hatch, gas shocktwisted from its original position and caused the window to be off center by about an inch or more.after fixing it three times it had to be replaced.both of these problems (the windshield and the gas shock) have been fixed by my local dealership and thus far have held up.there are numerous other complaints that i have on my vehicle that include the elecrical system not functioning properly.when you turn the truck on sometimes all the dashboard lights stay on as well as the interior lights and you have to shut the truck down and back on several times in orderfor them to go out.the truck will sometimes stall at take off or will lurch while shifiting into a higher gear and has totally shut down while driving down the road on a few occasions.the trim paint on the doors, both front and passenger has faded there are rusted spots in the paint on the top of the vehicle, and the hood has a very bad orange peel effect on it with grit in the paint. The left rear speaker has busted and the panel on the rear hatch below has broken loose as well as one of the plastic bracket covers on the back of the passenger seats. Pe04045.pco
Hydraulic arm that holds up hatchback window broke.the pressure from the broken plunger arm pressed against the back glass and caused it to explode out. The pressure was so extreme that the door panel was moved two inches away from the frame.car was parked in a garage at the time the glass and door blew out.pe04045.pco
The contact owns a 2002 ford explorer.after the engine was turned off and the door was closed, the contact heard a loud noise.she noticed that the liftgate glass shattered.the vehicle was driven to the dealer, but no repairs were made.the vehicle was previously serviced for nhtsa campaign id number 04v442000(structure:body:hatchback/liftgate:hinge and attachments) in may of 2007.the current and failure mileages were 100,000. Updated 03-04-08 the consumer stated the problem was thought to be fixed back in april 2007, however the rear glass shattered again. Tl the dealer stated that the brackets were replaced; however, the glass broke and sounded like an explosion. The vehicle has been at the dealer for 21 days to have the glass installed. The contact had to pay $948 to have the vehicle repaired. The contact has the brackets that should have been installed. She also spoke with the manufacturer and they didn't offer her any assistance.
On two occasions the hydraulic cylinder that supportedrear window slipped out of the bracket that was designed to secure it. The third time the incident occurredthe cylinder popped out of the bracket and shattered the window. Pe04045.pco
I lifted my rear upper tailgate on my 2002 ford explorer, and the windshield literally exploded on my head, including dropping the lower part of the tailgate on top of me.after searching on the internet it appears to be a very common problem, and my local ford dealer claims they've never heard of such a thing.my local bodyshop however was familiar with the problem.this tailgate had a previous recall related to the hinges i believe, which i did have done, back in 2005.my car has 75,000 miles and is used almost exclusively for highway driving.
Nhtsa recall campaign 04v442000; ford issued a rear liftgate glass recall. This vehicle was included in the recall, but there were no available parts in order to repair.
Recall 04v442000 was issued for the liftgate in october 2004. Dealer stated the part was not available.
Two large cracks below liftgate window . I took truck in for recall 04s20 and dealership said cracks were not fords problem bull ----- shame on ford i have been looking on internet complaints and many other people have the same problem . I think they should fix it correctly the first time.
The vehicle was on its fourth repair for rear the glass lift gate, the bracket door failed to stay up.
The contact owns a 2002 ford explorer. The contact stated that the rear liftgate panel was ajar when the pistons failed, causing the liftgate to slam shut and shatter the rear window glass. The vehicle was taken to the dealer who advised that the pistons were not covered under warranty nor was there a recall for the failure therefore; the contact would be liable for the $700 in repairs. The manufacturer was not contacted. The vin was unavailable. The failure mileage was 156,000.
Rear hatch window lift failed and caused rear glass to shatter (luckily no one was hurt).the window was lifted to remove items from the rear and the lift arm apparently was wedged under the glass and it exploded so loudly that neighbors 2 houses away ran over and people walking down the street came to make sure no one was injured.we had the glass replaced by a glass company--this took 4 days due to the unavailability of the glass.they also indicated they had just (the same day) replaced another with the exact same problem and they had seen several in the last few weeks.the struts were not replaced and we were advised not to use the hatch door until they are. Our dealer was not responsive on this matter but i believe there needs to be an investigation.the glass co said that the window design was changed in or after 2002 so the struts are lower and support the glass correctly.
Car was parked.when my wife was walking to the vehicle, she noticed a large crack down the back door (hatch area) of vehicle which is directly below the glass.take note that if this panel falls off (and could with the crack), it could fall onto another vehicle causing harm or tragedy.if the panel also falls off, the glass is no longer supported which also can result in it falling off onto another vehicle or onto the highway causing an accident.
Dt*: the contact stated while parked, the rear hatch was lifted up, and the hydraulic support device failed.this caused the rear hatch to close forcefully on the arm of the contact.the left arm of the contact sustained a huge bruise, and was wearing 3 layers of clothing at the time of the incident.the following day, the manufacturer was contacted, who determined that the dealer should be contacted for repairs.the dealer was contacted, and the support device was replaced.the contact expressed concern that a child could have been seriously injured or killed if the rear hatch failed with a child present.
There is a panel below the rear window gate that has a vertical crack..initially, the rear window was a recall, now the panel below the window has cracked.the rear window was replaced, at no cost, but ford will not replace the defect/crack on the back panel.
Dt*:the contact stated while the vehicle was parked, the liftgate latch was not properly secured.while trying to close the liftgate, the contact noticed that the screw that holds the liftgate had loosened, and would not close.the vehicle was taken to a service dealer, where the hinges were replaced.the manufacturer was notified, who informed the contact there was a recall on the hinge, but that recall was closed.
I drive a 2002 ford explorer, eddie bauer model, 4 door. The arms (4) which hold both the back door up when open and the back glass up when open do not raise up fully. I find myself constantly bumping my head on either the door or the glass. Last night after a baseball practice for my 10-year old son i popped open the back glass to put his baseball bag in the car. The glass went up part way and unthinkingly i hit my head on the glass. I pushed the glass up so i could place the bag in the vehicle and the glass pane exploded. It showered glass shrapnel over the two of us. We were both shocked that the glass window would just catastrophically explode. We are very lucky we were not injured. I feel that this accident is a public hazard. I will avoid a poor design like this when looking for a new car. When i reported it to payton wright ford in grapevine, texas, the service adviser shrugged it off and stated yes i've seen that happen, like it was an everyday occurrence. I was told to report it to my insurance company and that ford would do nothing about it.
There are no identifiable event leading up to the discovery of the problem.it was cold at night when i found the problem, but the car is in the garage.problem: ford explorer 2002 rear tailgate crack.the tailgate has a clean crack from top to bottom under and to the right of the ford oval.i have not yet replaced the tailgate.i have read numerous complaints of this same problem all over north america.
In may, 2005, ford dealer performed fix for nhtsa recall 04v442000.this recall is intended to prevent the rear tailgate glass from failing.the alarming issue is that 5 months after the recall fix was performed, the real tailgate glass exploded while the tailgate glass was in the open position.this occurred inside a closed garage so wind was not an issue.the force of the explosion sent thousands of pieces a glass flying as far as 15 feet.this could have injured anybody standing near the rear of the car.in this case, nobody was near the glass when it exploded.perhaps there is a design defect in the recall fix, or perhaps the recall fix was installed incorrectly.both the ford dealer and ford motor company have refused to take responsibility for repairs costs.
2002 ford explorer xlt. Noticed a crack in the rear panel located below tailgate glass the crack is from top to bottom.
The tailgate under the glass that lifts up is cracked all the way down from the glass to the part where you can lift the whole tailgate right by the key hole. I have noticed a few others cracked in the exact same place while driving around town. I have informed mitsibishi where i bought it used but they say i have to contact ford. What do i do?
My 2002 ford explorer has a crack in the rear window as a result of a recall that occurred two years ago. I have personally seen 5 others with identical cracks. Ford is aware of it but refuses to take any accountable actions.
Cracks appearing on the tailgate of 2002 ford explorer.
I have no idea what caused the problem but i believe it is a very common occurrence. I am (sorry 'was') the proud owner of a 2002 ford explorer eddie bauer v8 auto transmission. It has suddenly developed 2 stress cracks in the panel under the rear window - one actually goes right through the panel from end to end!. They were most certainly not there this morning when i parked my vehicle outside my office but it was extremely cold in atlanta today, i've read numerous articles on the internet this evening and i am absolutely alarmed to discover that the cracking is a common occurrence in this year/model explorer in cold conditions - why is ford not doing something about it??
Back tailgate panel was cracked (defect) and the back window just exploded when the tailgate was open.
Vertical crack all the way through rear-panel below rear glass about 2 inches to the right of the ford emblem.have seen other explorers around with the same crack.
2002 ford explorer xlt. Noticed a crack in the rear panel located below tailgate glass the crack is from top to bottom. The location of this crack is approximately 3 inches to the right of the ford emblem under the rear tailgate window.
The problem is my 2002 ford explorer rear window liftgate, my panel below the rear window is cracking for no reason, i do not use is part of the liftgate, after doing some research on the internet i found over 100 owners with the same problem. This is a design and engineering safety problem that will allow the rear window to fallout or explode when operating the door or normal driving of the vehicle . Ford motor company should replace the panels at no charge to the owner of 2002 and up ford explorer with this tailgate design.
End gate cracked, no appearant reason.
2 large vertical cracks in back panel of tailgate extending down from window.
Left panel below tailgate window cracked without any contact to vehicle - nothing hit the car and the car did not hit another vehicle.
While closing rear tailgate window of 2002 ford explorer,fiberglass portion of the tailgate shattered. No injury was incurred; however, the potential does exist. Inquired manufacture, and was told they did not have a recall on this part therefore, they felt no liability to replace the part.since the incident, i have noticed 5 explorers with the same defect.
Crack appeared under back glass on drivers side all the way through panel down past ford emblem, another crack is on passenger side back all the way threw , but not down quite as far.
In december, 2006, found crack in hatchack door just below the window.called my dealership immediately to explain what i saw and what they would do to take care of this.i was told that it was only cosmetic and therefore would not pay to replace, that would be my responsiblility
No parts for tailgate. Nhtsa's recall # 04v442000.
Tailgate exterior applique cracked for no apparent reason.
I walked around the back of my 2002 ford explorer today to find the panel directly below my rear window was severely cracked in 3 places.i had a minor crack which i repaired on my own before.in neither instance did i have an accident or anything along those lines to cause the cracks.after doing some research on the internet and contacting a few ford dealerships, i've discovered that hundreds, if not thousands of other 2002 explorer owners have had the misfortune of experiencing similar problems.the phantom splitting of a body panel on a modern vehicle is a major design flaw.my vehicle's safety is now in question; i am concerned that the hatch-back glass is now not adequately supported due to the multiple cracks below it.please, forthe safety of all 2002 explorer drivers and the travelers behind them on the road, see to it that this defect is remedied by ford motor company with a product recall.
2002 ford explorer xlt 6 inch crack under window.
Broken tailgate panel on explorer my 2003 and 2002.
Rear liftgate on 2000 ford explorer has cracked in two places below the window.have noticed this on many same vehicles.have had many comments on if ford has issued a recall.
Consumer experiencing problems getting the dealership to perform recall liftgate repairs on vehicle.*mrthe vehicle was taken to a local dealer but they refused to do the recall work because the vehicle was not purchased there.
The rear tailgate has a window and there is a part of the door that goes up with the window. Consumernoticed a crack from the glass down, and another crack starting to form.consumer is afraid the whole window may fall out while on the highway.
Consumer received recall 04v442000 rearconcerning tailgate glass. However, consumer was told that the parts would be in late november.consumer contacted ford manufacturer, and was told they didn't know when the parts would be in. Consumer has been waiting for four months.consumer scheduled an appointment for december 15, 2004 to have the part replaced with a different component.
After receiving the recall for the tailgate lift consumer was unable to get the vehicle serviced because there were no parts.consumercontacted the manufacturer.recall campaignnhtsa campaign id number : 04v442000.the consumer was told that the repair could not be preformed until the weather warmed.*tc
While vehicle was parked consumersaw the tailgate frame cracked around the glass window. Dealership was notified, but did not resolve the problem.
Severe cracks in back window housing. Crack is so severe, consideration of window falling out is possible.information panel registers door ajar which consequently flashes internal lights, re-locks doors, sets warning bells to go off. Often, door ajar does not register, but electric locks lock re-lock and lock many times with warning bells going off, interior lights flickering,many times in one instance.all activities happen intermittently, without cause or reason causing severe distraction to driver.theft alarm goes off after vehicle has been locked several hours; for no apparent reason.when unlocked and re-locked, continues to go off intermittently.i believe the rear window housing break is the root of all this activity.
I am the owner of a 2002 explorer that for a year started with a squeak noise coming from the chassis supports. Every time that i took my vehicle for an oil change to the dealer i complain about this problem, and it was always mentioned to me that this type of car do not have any lub points for the chassis supports. They could not find the squeak noise from where it was coming.the squeak noise started to be so bad, that i went underneath the car and found by myself from where the noise was coming. The chassis supports parts of the back were replaced. The same squeak noise started to happen on the front end and parts were changed.well surprise, i got my car after repair and after checking it one more time by rocking the vehicle there still a squeak noise coming from the front area.imagine that this a common problem on this explorer 2002 fleet, i had a '98 explorer that never developed this problem.
This2002 ford explorerhas only 62,153 miles and the wheel assembly hubs have failed.the problem is in the design of this part because it has no axle and is assemble to the frame by three bolts.if this part goes bad on the interstate and the wheelwill come off , god help the driver and the people on the same path.this suv needs to be recall!
According to my mechanic "the caged nut broke from 8an inch bolt with washers on the rear end" he had never seen anything like it before.
On 10-14-2008, took vehicle in for routine nys veh inspection.midas mech informed me that a 5 inch piece snapped off at the bottom of the pass side rear coil spring .you could see that the coil spring wasn't seated right anymore.vehicle mileage was approx 66,400.never used off road. Mech informed me that 2002 ford explorers are notorious for defective wheel hubs (which is true because i recently just replaced both about 1000 mi ago at $1400) and for the strut coil over springs snapping.enough already!!when will the gov make ford own up to design and safety failures !!!???i could have been traveling on the highway when this coil spring piece snapped off and could have punctured the tire or the brake line or the fuel tank!!
Dt*:the contact stated when the vehicle was taken to an independent repair shop for state inspection, the technician determined all four rotors were corroded and flaked off when touched.there is corrosion on the entire underside of the vehicle.the technician stated it looks as though the entire vehicle was submerged in saltwater.the dealership and manufacturer have not been contacted.
This complaint is in regards to the 2002-2005 ford explorer/mercury mountaineer models (4 doors).i own a 2002 ford explorer 4 door xls with 150,000 miles.recently my vehicle became very dangerous to drive.when i accelerate and then release the pedal the vehicle would "push" to one side or another. Also going around curves i would get a "death wobble" where the vehicle would "push" from side to side in almost a swinging motion and when you attempt to correct it, it continues to swing excessively back and forth.tonight i went to check my wheel bearings thinking this was the problem,and i found 3 out of the 4 coil springs on the struts were broken.both rear coils were shattered (easiest way to describe it) at the top of the spring.i could literally pull pieces of coil spring out of the coil.the front right spring was also cracked all the way through, near the bottom of the coil.i have spent alot of time working on cars and i have never see 3 coil springs fail at the same time especially since they are less than 10 years old!!!i also did a google search and read where other owners have had spring failures as low as 75,000 miles!! please look into this issue there are so many of these on the road. I work in law enforcement and this i feel is a significant safety risk after experiencing the loss of control you have when driving the vehicle in this condition.if this wouldhave happened in the illinois winter with ice on the roads it could have been disastrous.i will be replacing the entire strut/coil spring assembly sing the rear springs have collapsed in such a way that the spring is rubbing on the strut bodies.one of the issues is, with exception of the handling characteristics, the vehicle sits level and close to its normal ride heightand its is very difficult to tell 3 springs are broken.i will be taking pictures to document this failure and i will be willing to provide this to you.i may also save the old parts if you would like.
The rear suspension is broken on either side of vehicle, the rear passenger side bearings were replaced, now the drivers rear wheel bearings are shot.
Whenever vehicle hits a bump it's hard to control, goes all overroad. Contacted dealership, but dealer refused to look at vehicle. Consumer has replaced the michelin tires at their cost, p235/70r16, dot e20291511, vehicle and tires only had 470 miles.
On my 2002 ford explorer suv i have had to replace 3 of the 4 wheel bearings and hub assemblies(approx $250 each), with the 4th not far behind.i have also had to replace the 4-wheel drive module(approx $400-$500).i have had problems with the rear window motors going bad and having to replace these too.the air conditioning unit has stopped working.the passenger air bag dummy light has come on for no reason.the seat belt warning chime often comes on and will not go off, even though you have buckled your seat belt.you have to slam the buckle into place for it to go off and sometimes this does not work either.the transmission is now making a lovely clunking sound when shifting from park to drive and when you try to put it back into park, it does not want to.you have to put it up to park as far as it will go then go back to neutral and then into park from there.we have replaced the emergency brake shoes on both sides because they were completely worn off even though we do not use the e-brakes.these problems are just piling up one after another.i went to an internet site that has complaints about vehicles and found that there are hundreds of others with the same problems on their 2002 ford explorers of all kinds (xl, eddie bauer, special edition, etc.).why hasn't ford done any recalls for these problems?does it require multiple injuries or even death for them to take responsibility???
The rear stabilizer links just broke out of nowhere not even to latest later the front stabilizer links just broke out of nowhere and i have no steering a whole lot of loose control
While making a right turn or driving over bumpy road, steering column and entire car begins to shake significantly at speeds of 55mph and continue until pulling off the road or slowing to 20mph.shakingcontinued for 2 miles until being able to safely pull off the highway.steering wheel shaking is significant enough to shake drivers entire body! this has happened on 3 occasions. Steering column shaking happens frequently( daily) while making l and r turns at low speeds.column noise is heard also. At
Rear coil springs are rusted and cracking, piece fell off. It appears that inadequate or deficient metal was used. Mechanic says very rare for coil springs to rust like this, springs look as though they have been in a junk yard for 30 years.this vehicle is a family car, not used for off-roading and kept in a garage. According to my research many other owners have had the same issue, some have even had the pieces puncture tires causing a blowout while driving. I can only assume that ford is not concerned with consumer safety, but only with their own profits and are waiting for people to die before taking responsibility. This is just one of many issues with this model and ford needs to step up.
Thumping noise from drivers side front end in the wheel area. The noise is most noticeable at between 40 and 60 mph during acceleration. It also becomes a humming noise as the gas pedal is released and the car is coasting or decelerating. Had new tires put on then new brake pads and rotors. Nothing fixed the problem. Talked to my brother, another loyal explorer owner, and he had same problem diagnosed as a bearing needing replacing. He also told me about a leak on his garage floor in the rear middle of the car where the rear axle is. I told him i have same exact spot of something leaking on my garage floor. We read about all the seal problems with the axle and needing to be replaced. He spent over $1000 on the front bearings and now in for another big bill for the seal problem. I see we are not alone in our explorer disappointments. All with the same problem. Come on ford, back up your vehicle and pay for these defects to your suvs.
I have had troubles with the wheel ends on my ford since i bought it in 2005. I didn't realize the problems that i am having are common in this vehicle. I started noticing more brake dust on some of the wheels than others. Then on my rear/passengers tire i hear a squeaking, grinding noise with a little wabble in the wheel. Take it back to the dealer -said they grinded something down. Didn't hear the noise anymore.my abs light kicks on won't go off has something to do with defect in wheel end assembly apparently. Paid $150 to get it off comes right back on weeks later!! my entire wheel end almost falls off while on the hwy. Pull over all 4 studs had come completely off of the wheel except 1, the wheel was literally hangin. Had to have all studs replaced. Have had to have wheel studs replaced frequently at some point on all four tires. Paid to have rear passenger wheel bearings replaced finally $300+. Front, drivers wheel bearings went out while driving 70-80 mph on hwy, loss control, barely made it off hwy in the middle of nowhere! 1-2months later front passengers wheel bearings go bad have to be replaced-$300+ each time. Had front brakes & rotors replaced march '07, rear brakes & rotors jan '08. This month sept '09 had to have rear brakes & rotors replaced. Could only afford to have brake pads replaced. Only put 30,000miles on it since had b/r changed in '08. Why am i having to have them both changed a year later. Something in the wheel end assembly is causing increased wear & tear on rear brakes, rotors and everything else! now my brake pads are burning insanely crazy, alot of smoke comes from the wheel. New brake pads shouldn't burn that fast even with somewhat bad rotors. (that shoudn't be bad), have to go back to the shop this week. All are common issues apparently. Please review link w/complaints on this '02 model. & they tell me my ball joints are going out! thank you. Http://www.carcomplaints.com/ford/explorer/2002/wheels_hubs/wheel_bearing_failure.shtml.
We own a 2002 ford explorer that we purchased used with 40,000 miles on it. Since purchase we have had 3 power window motors go bad, both rear bearings replaced, the back door panel is cracked, the a/c doesn't work, and now it looks as if the transmission is going bad.if so many people with this vehicle have all the same problems how can there be no recall?
Heard a clunk noise in the rear of truck...come to find out both rear strut coils were rotted out and broken..trucks has never pulled a trailer or been off road!
Bought 2002 explorer in 2003 with 12,000 miles.servicng dealer replaced transmission and torque converter under warranty @ 32,000 miles after o/d light started flashing. Now needs another transmission @ 54,000 miles.car has always been serviced, driven lightly, never towed, never abused.dealer will not pay or help out one bit.ford knows 2002 explorers have defective transmissions and rear ends, is ignoring problem, leaving consumer to absorb cost!have also had to replace timing chain tensioner, rear windshield wiper assembly, air conditioning unit under warranty. Front and rear wheel bearings needed replacing- out of warranty. Rear end is making classic "humming" sound that ford is also ignoring-pinion gears.
Brought my 2002 explorer (59k miles) to dealer for repair and was informed i had a broken rear spring. On discussion board on-line found allot of other people with same problem. Very costly to fix can't understand why spring would break on low mileage vehicle.
My complaint is that i've had to replace all four wheel bearings on my 2002 ford explorer....it only has 90,000 miles on it and it is a very costly repair. It seems to me that these bearing are defective and if i don't replace them the car would be in serious jeopardy of an accident.
I took my car to a local repair shop to have the front & rear struts replaced. They found that all of the springs were broken. About 1/2 to 3/4 of the top coil had separated from the rest of the spring.
Two problems.there is a strong rotten egg smell in my explorer. I had the vehicle checked while under warranty, but was told there was no problem.since the warranty expired the smell has become stronger.i had it checked, and the ford service department said it would cost $600 to repair.the other is a shimmy at 40 miles per hour.the service department just rotated and balanced my tires.i had this done a month earlier and it did not solve the problem.the vehicle still shimmies badly at 40 mph. *nlm
My vehicle has cracking noises behind dash that uncovered 15 plus bolts loose, in addition the dealer noticed the frame looked racked.the tailgate and front end assembly show signs that potential structural problems per service mgr.ford continues to not return calls and giving a run around to dealer.engineer from ford disavowed problems stating within spec's.dealer has continued to argue back due to visual evidence of defective vehicle.dt
I recently had the dealer install 2 new rear wheel bearings (2nd time in 2 years) and was told that both rear springs are broken. I was told that the broken pieces can come out while driving and puncture the tire. I did an internet search and found over 100 complaints of the same broken springs on other explorers.
I bought my 2002 ford explorer in jan 08, it is now april 08 and i have already replaced the r front wheel bearing, and both rear wheel bearings.it has cost me around $1,200.00 and it only has 60,000 miles on it.once a month i am putting more money into something that i believe should have been a recall.i can count more than 60 complaints about this problem on this particular year and model of vehicle and it amazes me that ford motor company is so naive to such a dangerous problem.are they really insensitive enough to wait until someone dies or gets injured from this?i believe that whatever parts they used when manufacturing these vehicles were defective and i am to do whatever it takes to make them see, even if it means getting a lawyer.between all of us out there i believe we would have a pretty good case if we all get together.so anyone who sees this most recent complaint and agrees with me, i can be contacted at (865)-585-6874 which is my cell number, or you can e-mail me at [email protected] and my name is fayann manning.awaiting everyone else's call who feel like they have been screwed over!!!
2002 ford explorer front and rear wheel bearing replacement. Back right wheel bearing failed causing damage to the axle, breaks and wheel drum. Front left wheel bearing failed. In both occasions noises were heard. In regards to be back wheel bearing the tire almost came off and the wheel froze. This occurred while on a major interstate traveling at a speed of 65 miles an hour. Back wheel bearing, axle, drum and brakes replaced at a ford dealer, costing over $1700 dollars. Front wheel bearing began making a thumping noise and was replaced at a local mechanic costing $500. In contacting ford i was told there was nothing they could do.
Wheel bearings eroded after only 75k miles; tires in danger of falling off.
Failure of wheel bearings, causing lack of control and possible wheel loss.
The contact owns a 2002 ford explorer. The contact stated he noticed that the front tires were wearing excessively. The vehicle was taken to an authorized dealer and the contact was informed that the front passenger coil spring was fractured, causing the excessive tread wear. The vehicle was not repaired. Both rear coil springs also fractured since the failure occurred. The vehicle was not repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 75,000 and the current mileage was 96,000. The vin was unavailable.
Rear spring cracked at 100,000 mil transmission failed at 120,000 mil body electrical not sealed well and keeps shorting in different placescruise gets stubborn and scared to use it , im afraid of it getting stuck in cruise.
Utah i-15 south bound, inside lane next to concrete barrier with tour bus in lane on my right. My vehicle began to drift to the right as i was passing the bus. I corrected by slowly turning the steering wheel to the left; not hard or fast but slowly and evenly. The explorer (4-door, 2002, xlt) began to whip back and fourth violently. It took me several hundred yards to get the car under control after coming within an inch or two of both the barrier and the bus. This is not the first time the whipping problem has happened. I bought the vehicle four months ago from a private seller. I put new "big-o" bigfoot tires on it and had the front end alignment checked; it was fine. If i hadn't done some fancy driving the vehicle would have rolled (at 80mph) and i probably would have been killed. I am getting rid of the explorer and never buying another ford product again.
The lift gate on the right side shock broke.
My ford explorer started making a sound like there was something rolling around in back gate. First mechanic couldn't find problem. I worked on this for three months. Looks as if it is the bushings are worn and body is touching frame. I also understand that several others have had this problem.
I am a mechnical engineer, and do a lot of my own car repairs, when i was adjusting the emergency brake i noticed that my rear coil spring was broken in 2 places and rusted through, i went online to buy replacement springs and struts, and i came upon a website with others also with this issue of broken springs on this ford model. This is a serious safety issue, a broken spring could drop and puncture the tire.at highway speeds this could lead to serious injury and fatalities.the nhtsa should hold ford accountable for this serious manufacturing flawi am lead to believe that the springs where manufactured in china.the nhtsa should get some guts and expose this serious safety issue.as a personal note this vehicle has never been off-road .
Steering wheel vibrated while driving at highway speeds.dealer attempted to repair the vehicle, but was not able to remedy the problem. Dealer did not inform the consumer of the repairs that were made.
Flat tire;after taking tire off i noticed that the coil spring was broken in half and the wheel bearing was bad, causing the wheel to wobble.there was no apparent reason for the part failures.after consulting others with the same vehicle type this is a very common problem for 2002 ford explorers - wheel bearings and coil spring failure.ford may want to recall these before it causes accidents.
2002 ford explorer had all coil springs broken and some may have been for quite some time. This is a common problem that ford will not acknowledge. I pulled into my driveway and i heard something clunk in the back and sure enough it was completely cracked. Took it into get repaired along with struts and ball bearing plate. Total cost for the failure of these springs = $1750!
We were driving down the highway and we heard a clunk and so we pulled over right away and looked and thought it looked like the rear passenger side was sagging but wasn't sure, we drove home and then realized it was def sagging. I took it to the car lot i bought it at and their going to check it all out to see what's going on.. Just be looking at it the car lot mechanic said looks like suspension issue as if something broke. Also the check engine light came on and we had it checked out a few times and it appears to have o2 sensor issues located on the exhaust which seems to be a issues with alot of ford explorers which makes gas mileage terrible and vehicle stalls out and dies, not to mention the piece of plastic under the rear hatch window that always breaks.
I've had to replace two ball bearings in my 2002 ford explorer xls.first the back left and now the back right.with the latest, the back left, the tire on the back left was almost seizing up from the problem and my car was leading to the left and right from the grinding.
The contact owns a 2002 ford explorer. The vehicle was taken to an independent mechanic for replacement of the rear wheel bearings when the mechanic noticed that the driver and passenger side rear coil springs were fractured and would have need replacing. The vehicle was not repaired. The vin was not available. The approximate failure mileage was 70,000.
Recently purchased a 2002 ford explorer for my 17 year old daughter, it has 79,000 miles on it. Within the first three months of owning the vehicle i have had to replace 3 of the 4 wheel bearings. The tire was practically falling off the vehicle by the time it made enough noise for anyone to notice.
2002 ford explorer, wheel bearings went out(pre-maturely as on thousands of this model car)and airbag disconnected (ford made cable too short under driver's seat.) lucky we caught it before wheel flew off and airbag didn't deploy!
Bearing keep have to be replaced, an the rear coil spring is cracked an the tire came off while driving my truck, have replaced the wheel bearing 3 times already. An i have replace the transmission 2 times.
Consumer states there is a squeaking noise originating possibly from the suspensionwhen driving over speed bumps or uneven road surfaces at highway speeds especially during windy conditions. Also there is vibration occurring in the front end of the vehicle at 55 - 60 mph.the vibration can also be felt from under the seat with the windows rolled up.
I went to perform brake pad replacement and found passenger side rear coil spring broken. When i got around to the drivers side to no avail that rear coil spring is broken as well.
Potential lost left wheel due to failing wheel bearing.
The contact owns a 2002 ford explorer. The contact stated that the vehicle was taken to the dealer for routine maintenance when the dealer stated that the rear coil springs needed to be replaced. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 118,000.
Read strut springs fail and crack. This issue has been reported in the past and many owners have experienced the same issue. This has happened on both the rear driver and passenger side of the vehicle. Ford has been notified many times with no response. I have been doing a lot of research into this issue, and realized that hundreds of owners ar claiming the same problem.
The contact owns a 2002 ford explorer.the contact stated that the vehicle began to vibrate.a sears mechanic diagnosed the failure as the front wheel bearings and performed the repair.the left front and left rear wheel bearings were also replaced.the current mileage is 92,000 and failure mileage was 50,000.the rear coil spring were weak. The end bushing were replaced. Updated 06/08/07.
I brought this suvlast year at bill heard chevrolet dealership. Even though this was a new vehicle. When i went to the dealership they told me that i could pay this car in three years but in reality it was five years. I signed all the paperwork i had to but they didn't give me any papers when i left.however when i went to apply to buy another car they didn't accept my application because they told me that i was already being finance a car for five years.this car has had many problems like the transmission would just make really loud noises when i drove the suv;the transmission was simplynot functioning properly. When i drove the car 60 mph or more the vehicle would just start vibrating.i contact the dealership to make a complaint but they simply just ignore my complaint.
Air bag wiring harness to short : every time you move the seat the air bag light would come on $683.00 repair service technical service bulletin from ford no compensation for repairs miles 22,000. Front wheel bearing failure left and right60,000 miles. Rear spring failure 75000 miles front spring failure 75000 miles. Fuel tank registers 1/4 tank when tank is empty 45000 miles transmission cellinoid failure 28000 miles and 800000 miles heater control module 70000 miles. Intake leak 80000 miles. Rear wheel bearing and axle seals 100,000 miles. Other than that great car. If ford cared about its customer it would have fixed the transmission problems they had six flaws from day one of production from 1990 ---- why ford if you had a real transmission it would make up for all the other failure built into this car. You make great real trucks like the f150 other than that your entire fleet is junk.
I purchased a 2002 fore explorer xlt 10/2004 with 69,500 miles. I now have 17,500.00 miles. I have owned this vehicle for approx 4 years and have had to replace the wheel bearings for all 4 wheels.the first time was 12/05. All four times the repairs were done at a ford dealership. They offer no reason why this might happen. This was my first ford vehicle.
While driving and making a left turn the vehicle vibrates violently as if it was not in gear.drivers feelsvery unsafe driving. Please provide any further information.
The truck seems to have a tire or suspension hop/chatter after going over all types of bumps small/large, does not seem affect the driving ability but it is annoying. Any other complaints on this? also could not locate dot # on tires, made in canada.
I, too am apparently a ford explorer loose wheel bearing victim. Unlike most of the complaints i've read, i only have 42,000 mi. On my truck. My mechanic also indicated that he's seeing many of these cases and that ford should be stepping up in the name of safety to recall this defective item before serious injury occurs and the tsa should be forcing them to do so. It is outrageous thata part that should last a minimum of 100,000 mi is going to cost me in excess of $700!is ford simply using less expensive parts because most people donot carry an extended warranty after 5 years?in addition to filing a complaint here, i strongly encourage you to discuss this with your insurance company. They are a much louder voice since they do not want to pay out unnecessary claims. Ford does not want to alert the public to a safety issue prior to someone being killed, nor do they voluntarily wish to assume this expense if the public simply goes out and pays $700 to fix it.i'm so fired up, i may attempt to reach out to the media. Ford & tsa. My insurance company just called back and they are concerned that claims are being paid out on this and it's neither the owner's nor the insurance companies fault.pleasetake the time to do what's right here.
I have a 2002 ford explorer.when it started to get very cold,my explorer, that i just bought, started to not want to go into gear. It would grind and slip. There was a clicking sound coming from under the dash. It was from the computer that runs the 4 wheel drive. The 4 low button would just kick in by its self. Then it would not go into gear. After a while of trying to get it into gear it would go. It would only act up when it was very cold out (10 to -5 degrees) it did this to me for about a week and then it just stuck into 4 low and now won't come out. There was a smell this last time of burning electrical wire and smoke. Now my explorer won't drive and has a electrical smoke smell stuck in it.i now have to have it towed to a ford dealer to get it fixed.it also makes a really loud popping sound when i go to turn or hit a bump. Sound comes from the front of the explorer drivers side.
I own a 2002 ford explorer, with 69.000 miles on it. In the last few months i have had to replace ever wheel bearing on my car, the wheel have come loose, and the bearing were scraping.the cost for the bearing and the labor was over $1,400 , i am also have to replace my tires because of this, when i contacted ford on this matter, there commit was "that is your problem it is out of warranty, there is no reason all 4 wheel bearing would have gone bad with no more miles than there is on the car. My concern is that the next person may not know in time that there is flaw in the bearings and may have a wheel come off. This should be a very big safety concern. This could cause someone there life. I hope i can get someone to listen before it is to late and causesa child's life. Thank you.
While inspecting the left, rear wheel bearing a broken spring was found.it was determined that the wheel bearing was also in a stage of failure.a load noise like the vehicle had "truck tires" was coming from the rear.the spring was fractured at the top in multiple places and partially collapsed
Have had several incidents with my ford explorer attempting to run off parkway at 65 mph after wheel bearing failure. Have had to replace wheel bearings 6 times from 100,000 to 102,000 miles.this problem is extremely dangerous due to failure of control of vehicle with no prior notice of any mechanical problems concerning the bearings until complete failure . Even the replacement parts after installation have failed after less than 1000 miles.
Fix for chattering and rear whine on 02 explorer. When the car was new 25,000 the dealer replaced the rear pumpkin, very loud whine.. Last month with 85,000 miles on the car, during a turn the rear would chatter and shake the car. I was told the rear needed a special lube for the rear to keep the rear clutches free, i had a local shop replace the rear differential oil with a special blend and it has been fine since.
Noticed a noise from rear of vehicle. Upon inspection, i found both rear coil springs were broken. Springs were replaced with new. Old parts have been disposed of but do have photos.
Rear coil springs broke and had to be replaced ford would not warrenty.
My 2002 explorer is also having the same problems which have been previously noted by other explorer owners.the whining when reaching 50-60 km/hr, which goes away when you take your foot off the gas, the slipping and shuddering of gears and sometimes passing gear never kicks in, the abs light comes on (usually after the truck has warmed up and it doesn't seem to happen when the weather is really cold), the abs is now starting to act up, wherein it randomly activates itself even while on dry pavement and the brakes feel mushy when this happens.now the locks are randomly not working.i would like to share one instance about the passing, shuddering, slipping was when i was traveling on the highway with my kids, i pulled out to pass, and when i stepped on it the truck shuddered so hard, that my daughter, who was coloring a mother' day card, actually scribbled when it shuddered, if that makes any sense. She was po'd at me asking me why did i do that and now her card was ruined.we have had the transmission in for service and were told nothing was wrong.we had the transmission fluid changed and the truck worked fine for about 2 weeks and then back to the same old problems.my husband and i are seriously considering trading this piece of crap vehicle off and we have decided that it will only be imports from now on.ford needs to wake up and start fixing all of these problems or they will be finding themselves bankrupt in no time.i was brought up as a kid in fords; 67 t-bird, ford ltd, 1/2 ton truck, 3/4 ton truck, 78 ford t-bird, ford taurus, my first car being a mercury lynx, then a 93 ford festiva, hubby owned a 93 ford ranger 4x4, 98 windstar, my mom owns a 96 explorer and so on.my friend just got rid of her 2000 explorer which she lovingly named her 'ford exploder'.thanks for listening to my rant and i really hope that with everyone's input that something can be done about this.
Premature failure of all four wheel bearings in my 2002 ford explorer as well as the pinion gear and clutch packs with less than 50,000 miles.
I own a 2002 ford explorer, and i have had it for nearly 3 years.i recently started hearing a familiar noise from my truck, another wheel bearing needs replacing!this is the third one over the past year and a half!ford has to fix this problem, there is no reason a vehicle should have this many problems with the bearings!
The vehicle's tailgate glass exploded while the consumer attempted to close it.the dealer was notified. *nlm broken liftgate glass and wiper motor and arm were replaced.there were squeaks when going over bumps.sway bar bushings replaced.ignition switch hard to insert key at times.cylinder and tumbler rekeyed.bottom door molding (passenger side) peeling off.rubber grommet on antenna base off.resecured rubber grommet for antenna base.pe04045_pco
Well, the wife bought this pre owned 2002 ford explorer. 10 months ago. We started getting road noise after an oil change and tire rotation.i thought the noise was coming from the rear tires being cupped, and placed on the front.we let that go, i then told the wife to go get new tires.they tell here afterwards, that both rear coil springs are broken, and would be $660.00 dollars to fix.so i told her, to just bring the explorer to me, ill fix it.so after a day of web searches i find this is a common problem for this make and model, just like the man at tireman said.and these coil springs are of course made in china.this could be very dangerous, i always felt the rear end sway when going over speed bumps at 10 mph.and never knew the springs were broken for almost a year.and nobody else i read about online knew, until a mechanic told them after other repairs were being done.i just hope this doesn't cost someone their life changing lanes one the expressway, going 65 mph from the rear end getting sloppy and rolling over.all because ford put cheap rear coil spring on their explorers.if u search ford coil springs, it looks like all their makes and models have this major problem.this could be firestone tires all over again for ford.
"takata recall" i was driving about 10 miles took a right into the libiary parking lot and my front side drivers tire snapped the ball joint completely snapped and it broke the spring, upper control arm, sway bar and tyirod
Ford dealership and local mechanic have witnessed dozen of cases with ford in which the vehicle is vibrating at higher speeds.we have tried replacing tires, balancing, and wheel alignments.i have read hundreds, if not thousands of people complaining about this issue online, but ford has done nothing to educate their staff or public about this issue.most common identified issue has been the rear differentials, but those who have had them replaced has had the vibration come back after time.
Severe wheel bearing issues since day one. Hub assembly made loud noise and the wheels may have fell off because of poor design of bearing assembly. Mathews ford assured us it was normal for 4x4 explorers to make such noise, and have not revisited the problem from 2002 until now. Bearings were checked on routine maintenance on june 17 2008 and were found to be failing according to mathews ford mechanic. At 52,000 miles the front wheel bearings and spindle were replaced due to this defect.
2002 ford explorer experiencing problems with the 4wd, the over drive light illuminates on the dashboard and the vehicle is giving off a rotten egg smell. *mr there were front end problems.the 4wd module wasn't working.the driveshaft and both front wheel bearings were replaced.the rotors were out of round. The service engine light illuminated along with the over drive light.the transmission experienced the same problem on two occasions and possibly a third time.a large puddle of transmission was found under the vehicle.the torque converter was noisy.the acceleration pedal would pull back.when the vehicle was accelerated, it would whine.the left rear wheel bearing was gone and caused damage to the axle, brakes and the tire was barely holding on.the error code for the service engine soon light was due to the solenoid which had been changed before.the a/c was inoperative. *sc
2002 ford explorer xltreplacing 3rd wheel bearing in 2 years.
The car always feels like is about to jump off the road or the lane im in whenever i drive over any rough road or pot holes.%ģ
Makes a rattling noise when a bump is hit driver side seat stop working
Tried to put the vehicle into reverse from park and the column shifter broke off. Vehicle could not be driven and was towed to a transmission business. Cost to repair is $1300. I bought this vehicle in 2004 used.i've had the rear transmission seals, shocks, tires, front window and the entire steering column replaced.
I'm reading many, many, many and multiple complaints about the same things for the 2002 ford explorer. Mainly the wheel bearings going which can cause the wheels to fall off with the potential for severe injury or death and the rear differential going out. Ford needs to recall these vehicles and fix this matter!
I was driving in town at approximately 30 mph when i drove over a crack and it felt like a large pothole. I heard a grinding noise and pulled over. My rear springs were both broken. The driver side one at the top and the passenger side one at the top in 3 places. When i turn now it feels like my vehicle is going to roll over. This is a common problem as stated by many others on many internet sites. This is going to cause a serious if not deadly accident. Ford needs to do a recall on this part and replace them for free, since they were the ones who used bad parts in their vehicles. This is a manufacturing defect and should be treated as such.
Loud grinding noise from front and rear wheels, the front wheel bearing failed along with the front carrier bearings were spun replaced them at 82,000 miles and at 86,000 miles the rear did the same thing but the rear did not spin the carrier bearings (not yet anyways) the front repair cost me and my wife over 600 dollars (would have been over 900.00 if i didn't do the work my self) the rear we had to buy the parts from the internet to save money and it cost us 350 for the new wheel assembly's and 62 dollars to have the new bearings installed to the spindals. Again if i would have had ford do the work it would have cost us around a 1,000.00 that is a total of 1,025.00 to do it my self and 2,000.00 to have ford do the work. I do still have one old wheel bearing the rest have been discarded for scrap to help pay for the damages. On other thing my wife drives this truck to work every day and when the rear wheel bearing let loose the right rear wheel nearly fell off the wheel was sitting about 15deg inward.
I own a 2002 ford explorer, it's our daily driver everything works except the hubs, this truck has never been wrecked, and we find ourselves@ about every 15,000 to 20,000 miles having to replace the wheel bearings and hub assembly's , last night on the way home the driver side front hub started squealing and came apart and we had to have it towed again, i have owned this truck for 3 years, i have had to replace the bearings and hubs brakes 11 times and now i'm going to have to do it again, wow, these parts are really expensive to have no better qualitythan that, everytime we get it fixed it cost around $1400, it's a nice truck, and everything else works great, no issues, i transport my family members in this vehicle, and i'm getting tired of fearing for their lives and my own when the wheel hubs break and leave us stranded , it's obviously time for a different vehicle, and i just thought about how many other people drive one of those trucks, and how dangerous that could have been out on the interstate, it's a good thing we were driving 30 mph on a country rd, if we had been in town when it broke again we i thought that the last time this happened too, there definatly is a problem, when the guy at the dealership says that's a very common problem, but unfortunately, all he can do is fix it, or sell me something else,and that that's the issue that those trucks have and that everyday someone is dropping one of to get fixed for the exact same problem, anyway i think it's time to try something else, but this problem needs to be on a recall list because it's just bad business and a safety hazard, and it's problaby already gotten people and families killed, i'm going to fix this thing one more time and give the people that buy it this website info, ford motor company needs to fix thisever occurring problem.
Rear hub bearings shot and very costly to repair. This is happening on 2002 ford explorers in great numbers and should be resolved by a recall. Please refer to http://www.carcomplaints.com/ford/explorer/2002/wheels_hubs/wheel_bearing_failure.shtml where among others complaints regarding this issue are posted.
Both rear coil springs broke. Replacedfront and rear wheel bearings replacedball joints replacedtransmission has now failed and is now undependable. May fail with out warningno accidents, any of the above could have resulted in an accidentford is aware of all of the mentioned problems and refuses to rectify the problems. This is a wide spread problem with all 2002 ford explorers.
I have a 2002 ford explorer. I bought ti used with 64,000 miles on it. Replaced both rear wheel bearings. I have also replaced all struts and coils springs. I have an engine light on for a intake gasket problem. Then on my way home from work today my o/d light came on. My truck has 130,000 miles on it. Before i purchased explorer i found out it was in a rear end accident.
This complaint is concerning the wheel bearings on all 2002 ford explorers and the frequency in which they break or come lose causing lose of control of the vehicle.this has happened on my vehicle on 5 occasions, the last of which ford refuses to replace at their cost due to it being out of warranty. The first incident happened in february 2007 when my right front bearing broke while i was on an highway overpass driving at approximately 60 mphand almost lost control of my vehicle as the wheel nearly comes off when this happens and the vehicle jerks.the truck was towed into the dealership for repair.the second incident happened in january 2008 when my left front wheel bearing broke.this time i was thankfully not on the expressway but once again the vehicle was towed into the dealership for repair as it was not drivable.when the vehicle was in for repair this time i requested that the rear bearings be checked and replaced if necessary and it was found that those two bearings also needed replacement.now, in october 2009, once again my front left wheel bearing is lose and needs to be replaced.i called ford regarding the possibility that the bearings are faulty and that someone is going to be killed due to this issue but the customer service center just says to make a complaint.they also will not cover the cost of the repair as it is out of their 12 month or 12,000 mile warranty period. I have started researching this issue and have found 28 pages of complaints from people having the same issue and this is just one website.this seems to be a common occurrencewith the bearings on 2002 explorers.this is supposed to be a sealed factory part that usually does not require repair and i am on my fifth repair.i am concerned for my own safety and the safety of others.
Three instances of whining noise at 50+ mph and fluid leakage from rear axle seal 2002 ford explorer. The first one caused loss of control when accelerating on highway. Difficult to determine since rear transaxle fluid leaks down drive shaft to brake assembly. Inoticed significant corrosion of brake assembly where fluid is running into the wheel assembly. Only when leak is significant will fluid drip onto surface below rear axle. Dealer noted ford engineers are aware of problem but expect the consumer to pay for repairs. First replacement of rear axle seals at 30000 miles; second at 460000 miles and the third at 62000 miles. These seals should last longer. Second instance had vibration when engaging the vehicle in reverse and loud whining noise/ vibration from rear; then fluid leakage.my dealer acknowledgesthat many explorers (2002-2005) have this problem and ford motor company engineers are evaluating; as a dealer there is nothing they can do. Ford has not indicated a fix other than to check fluid level, replace rear axle seals, and/or the rear unit. This is a significant hazard since in most cases the vehicle owner will not know there is a pending failure due to the fluid leaking down the rear axle drive shaft toward the brake/wheel assembly. The whining noise will increase as fluid level decreases with risk failure and loss of control. This problem is far more common than reported due to the difficult nature of observation of leakage. One has to crawl under the rear transaxle and carefully inspect the two axle seals to look for signs of corrosion and fluid leakage.
Wheel bearing failure on ford explorer 2002.
O/d light began flashing diving on a major highway - rpm's ran at 3rpm's no matter what speed i traveled. Transmission shifts very hard and i am experiencing a terrible clunking noise - piece of'!@#$% transmission - will have to replace the transmission according to the dealer and i have heard it is happening very frequently with the 2002 explorers.
2002 ford explorer xlt- all four wheel bearing have gone bad within 1 year. This is a known problem with owners and dealers. This year and model of ford explorer has bad bearings and hub assemblies. Ford is happy to collect the hundreds of dollars it cost owners to replace these faulty parts but will not do anything to fix the issue. One bearing actually broke on my vehicle and now i am afraid to drive it because i do not want to be stranded somewhere. I have a front and rear bearing out again.
Ford 2002 explorer xlt limited. I have had a myriad of issues, which upon research appear common to the extreme. Front & rear bearings have been replaced multiple times. Springs had to be replaced.now the transmission is slipping -- o/d light blinks, ses light activates, and vehicles over-revs, slips, and will not operate in overdrive.the transmission design is completely sealed, so i cannot even check for fluid levels, nor do any preventive maintenance whatsoever.there is no warning, just failure.issues with this model year are so prevalent that local mechanics need only ask the model and year and can itemize the problems i have experienced, and public forums are full of similar complaints.ford needs to recall this model year.
I got a knock on my door by the fire department telling me that my car set on fire i filed a claim with my insurance and they told me to file a claim with ford because they have reason to believe it was the cruise control button that set the car on fire .
Abs light came on at 19,518 miles, 22,071 miles, and 27,078 miles.more importantly, however, are my issues with the 2002 explorer rear end.10/1/03: 27,078 milesabs light came on, the dealer replaced the assembly.rear differential was leaking, dealer replaced the seals.7/28/04:40,541 milesrear end leaking again.half shafts were worn.rear locking diff was slipping.the dealer had to replace both halfshafts, seals, and clutch packs.9/22/04:43,203 milesrear axle chattering.replaced whole rear axle assembly.2/25/05:54,960 milesrear diff making more noise.left rear axle bearing was noisy.replaced left rear axle hub and assembly.on test drive, the dealer found that the bearing they just installed was bad, so they had to replace it again.8/11/05:68,000 milesleaking fluid from rear end.the dealer performed the following maintenance:replaced diff seals, replaced timing chain, replaced right front hub assembly, replaced ring and pinion, replaced front end tie rods, replaced both lower ball joints, performed front end alignment.all told, i have had my explorer in the shop at least 10 times.my warranty is about to expire (7,000 more miles) and i'm going to try to get ford to buy the vehicle back.from what i've heard, this is not an easy process and apparently doesn't happen often with such 'high mileage' vehicles.if they don't buy it back i will be forced to take a huge loss on the vehicle.i will then purchase anything but a ford.
2002 ford explorer- a nightmare of problems that keep getting worse.it has 56k miles on it and i am about to replace the transmission.fuel pump , 2 rear springs, 2 wheel bearings and the drivers side window motor have already been replaced.neither of the 2 rear windows roll down and the back hatch lift replace on recall is broken yet again.this is the biggest hunk of junk on 4 wheels.ford needs to do something.thank god i didn't buy it new because that really would have been a rip off.
Have a 2002 ford explorer have had several problems, but while i was out driving today my car began to pop as i turned the wheel. I have gotten my tie rods replaced and there seems to continue to be a problem with my vehicle. My husband drove the car home for me slowly but will not drive for fear that the wheel may pop off. Contacted ford and am waiting on a response, this problem has been noted on the internet by several owners of this model and year. This is a suspension problem and i would like this further investigated so that noone is riding down the highway with their children in vehicle and the wheel pop off.i was very lucky that my child was not in the truck with me at the time this incident happened.
While turningaround corners vehicle would shake, making it difficult for consumer to control the vehicle. Driver had contacteddealer on three separate occasions, andproblemwas still recurring.
When driving at 50mph and higher vehicle vibrates uncontrollably. Dealer has inspectedvehicle several times, and problem still exists. Consumer states that ford bought back vehicle and refunded his money.
2002 ford explorer eddie bauer 4l v6 auto transi had my explorer into the dealer for an oil change last january and they mentioned that my right rear wheel seal was leaking and needed to be changed but not right away.i waited for the next oil change in april and scheduled it in for a wheel seal replacement -- $190.no mention of any problems with the rear end.not 90 miles later i hear a loud crunching sound and managed to limp back to the dealer to find out that the same right rear hub they just replaced the seal on has a bad bearing/hub.they replaced the hub and bearing at a cost of $899 ($533 parts).given the explorers history of problems with the right rear wheel (firestone blowouts) causing rollover accidents i think ford would take this problem seriously.if having a tire fail can lead to rollover accidents imagine what happens when you lose the entire wheel!
Wheel bearing problems with most 2002 model ford explorers all trim levels.
2002 ford explorer bearing and hub failure.
Purchased 2002 explorer xlt v6 4.0l already transmission slipping solenoid or whatever out.. I have read reports and wonder why this transmission is not recalled? i have it in shop now having to have it rebuilt and everything changed.also right wheel bearings bad, upper and lower ball joints bad, suspension shot. And the records show the previous owners maintained everything well. But also had transmission replaced and had problems at 99,000miles.please doing something for all of us out here.also coolant leak, engine leak, power seat failure, and on.
Heard a grinding noise coming from the rear of the vehicle, had brakes changed, noise continued. Found out it was the driver side wheel bearing and the passenger side front both going bad. Repairs not done too expensive.
Had to have both front wheel bearings replaced.
1. Humming noise coming from vehicle, went to dealer got it looked at dealer said it was hub assembly in 3 of four wheels that needed replaced.2. Asked if i could drive it until i had the money, was told it is not recommended because (if) (when) it fails completely it could damage the braking system or the wheel could fall off, searched online and found car-complaints.com and discovered numerous explorer drivers with the same problem and was told the same thing about the wheel falling off.3. Wheel hub assembles will be replaced, i could get the old parts back if requested. Just kind of scary that the wheel could fall of when this part fails, and it failed on 3 out of 4 wheels.
2002 ford explorer hub assembly/wheel bearing failure. The left rear tire completely locked up and had to be towed. Upon inspection the bearing had ripped apart so bad you could see the metal coming out of the rear side of the tire, where the axle shaft connects. In addition to that, right rear hub assembly was very loose and had to be replaced. 2 weeks later, the front left hub is so bad that it's roaring and thumping and feels like it's also ready to lock up. 88k miles on explorer, this is the second time the rear hub were replaced. There is obviously either a flaw in the design or just substandard dangerous defective parts produced by ford.
Driving nd steering wheel fell apart brake switch stopped working 3 times had new transmission put in had to have 3 different sets of tire put on back window shattered while sitting at red light.
Explorer makes whining noise in rear end at speeds between 45 and 70 mph.the abs light stays lit continuously even after having the brake system services. Have also had front wheel bearings replaced all this since the vehicle reached 60,000 miles it now has 86,000 and mechanic says it need a new rear end.
Noise and fluid leakage in rear diagnosed by local mechanic as failing wheel bearing and differential seal.replaced differential seal and one rear wheel bearing at 57,000 miles. At 69,000 replaced one front wheel bearing because of noise.at 80,000 mechanic reported that both rear springs had corroded at their upper ends and cracked through.both these issues are common on 2002 models based on the number of complaints in the data base.
Rear spring broke on left side, not even rusted. Car only has 32000 miles on it. Have been seeing that this is a known issue with this model but no recall was ever instituted. A travesty.
All four wheel bearings needed replaced on my 02' ford explorer prematurely in my opinion and this seems to be a common complaint on internet chat rooms and web sites. The rear wheel bearings can be dangerous when they fail due to the tire wobbling on the axle without warning. These repairs are extremely expensive also and hard to do for the average person if they want to save money.
First the back (both) wheel bearings went. Sounded like a nasty grinding noise, very loud. I had them replaced at 750.00 to replace them and that was not including the fact that they destroyed my brakes and they had to be replaced also..very expensive.. No warranty..than replaced the drivers front bearing and not the passenger side bearing is going..will replace very soon.
2002 ford explorer 4.0 has excessive wheel bearing noise.i have read of many wheel bearing issues with this model which signifies a manufacturers defect.a recall should be instituted.
The noise was the indication of a problem, took the car in for noise coming from the wheels.was told by ford garage all four wheel bearings needed to be replaced i was very shocked. When ford mechanic said this was a recurring problem and common in this year and model i was angry.not soon after that the four wheel drive module went out and needed replaced.this car is five years old with at the time 82,000 miles on it.now the transmission is slipping.earlier we had to replace the automatic driver's window power motor which was also expensive.had to replace rear axel bushings too.
This is my wife's vehicle so i do not drive it often.when i did i noticed the loud roar and asked how long it had been there.she said a couple months.i replaced 3 of the 4 wheel bearings.had i not drove it myself the wheels could have fallen off!!!she has my two children in there also.thanks ford!!this is not an old vehicle. Less than 80,000 miles.if there is no recall on these bearings and someone gets killed i hope ford is sued so bad they go under.recall your piece of crap bearings like you should.
2002 explorer with 95k miles: power windows, airbag and front/rear wheel bearings.dealer was not surprised by these problems at all.$3k estimated repair cost.
Wheel hub and bearing bad.
Inspection found both rear coil springs broke and driver front coil spring also broke. 3 broken springs. Never heard of spring breaking, ever.seems to be a problem with ford exployers
My first occurrence was approximately sept 2008 when i pulled into a driveway and felt an odd bump upon leaving the vehicle was wobbling when i stopped and took the cap off of the lug nuts i noticed the studs where broken on the drivers side rear.thought we had it fixed by having the studs replaced.wrong about 2 months later it happened again.was told the hub and bearing needed replaced so we replaced them.upon inspection the passenger side rear had started doing the same thing. So we replaced that side as well.that lasted about 4 months and we went to have new tires put on the vehicle the mechanic said that our bearings were bad again and needed replaced.so we did replace them.about 4 months later it started all over again with the studs breaking off.in one incident i lost all lug nuts but one on the drivers side at once with my kids in the vehicle.this is a serious problem for my family being that we depend on this vehicle and cant afford another but yet can't find why this problem isn't and apparently cant' be fixed.i've done everything the garage has told me to do.the local ford dealer saysmy problem is that i'm not putting good quality ford parts in there from them.can any one help.upon research i have found that there are others with the same type of vehicle having the same problem.i have never owned a vehicle that has done this.
When stopped at light vehicle makes a loud humming noise. Took to dealer,and dealer couldn't identify problem.
I bought a 2002 explorer on may 23,2002.in the past 8 months, the vehicle has been towed in because it woudn't start--acomputer chip was replaced.my a/c made a high pitch squeal and after at least five times of trying to repair the existing a/c clutch, a new one was finally put on.my front end suspension has been fixed.my midlift gate cracked in november and a new one was put on.i have had daily problems with the driver's side seat not fully going into position when i start my truck and this problem has not been fixed as the service dept. That i deal with nevers seems to be able to see the problem.funny how it does it every day for me, though.my blinkers will sometimes stick and stay on without blinking--this also has not been fixed.at the beginning of january,2003, on the way home from a trip, my husband and i noticed that every time we slowed the truck down, there was a blast of air from the upper vents in the vehicle.this happened no matter what setting we had it in (ie. Defrost or floor vents).this past thursday, jan.16, the suspension was repaired and supposedly the heating system was as well.now the air doesn't seem to leak out the top vents, but continuosly comes out of the floor vent, no matter what setting the heat is on.i have a rental vehicle once again, while they keep the vehicle overnight tonight to see if they can hopefully fix this problem.needless to say, we are currently checking into the lemon law for our state!!!
Grinding noise from rear especially driver side rearhumming and swayingbrought to dealerreplaced rear hub and bearing assemblies both sidesreplaced front sway bar links and bushings both sides.
Purchased 2002 explorer xlt v6 4.0l already transmission slipping solenoid or whatever out.. I have read reports and wonder why this transmission is not recalled? i have it in shop now having to have it rebuilt and everything changed.also right wheel bearings bad, upper and lower ball joints bad, suspension shot. And the records show the previous owners maintained everything well. But also had transmission replaced and had problems at 99,000miles.please doing something for all of us out here.also coolant leak, engine leak, power seat failure, and on.
Upon inspecting our 2002 ford explorer for state inspection, i discoveredthe right rear coil spring to be broken. This is one of two broken on this vehicle to date, the first was the left rear discovered by the local ford dealer when in for a routine check, they replaced that spring, i replaced the right side & still have the pieces (3 to be exact) in my possession. We have also had all four axle bearings replaced. One of which became so hot, the left side rear hub cap melted & fell off the wheel. All four bearings were replaced by the dealer. None of the bearings or hub cap were under warranty so we were stuck with those & the rr spring expense.knowing the type of part failures on our explorer it brings up a more crucial question of, could any of them have resulted in serious consequences. Rollover,swerving off of the road to possibly hit something or someone,etc. What could have happened if both rear coil springs broke around the same time?i've always enjoyed ford products, repaired many,hope they will take this and apply it to tougher test standards.vehicles' current mileage is over 120,000 i understand other ford models have had other coil spring concerns also, such as a notice we received when we owned our '95 windstar.
Only 83,000 miles on my 2002 ford explorer and i am faced with a bill of around $2,500 for repairs.the rear wheel bearings and hubs need to be replaced.the rear struts need to be replaced.the front stabilizer bar bushings need to be replaced.when the car is driven you can hear noises like a whining sound.it sounds almost like a plane is landing in my back seat.
The owner states the truck veers side to side not keeping a straight direction.truck has been in the shop (8) times for problems with the front end or steering.the parts were replaced from the steering to a complete rack and pinion with defect not corrected.an engineer from ford has also inspected the truck and has determined that there is no problem.the dealership is insisting that the owner come pick the truck up in the same condition.please describe details. Mr
The contact owns a 2002 ford explorer.while driving approximately 50 mph on normal road conditions, the contact heard a loud noise outside of the vehicle.the vehicle vibrated excessively.the check engine warning indicator illuminated on the instrument panel and remained lit until the engine was turned off.the driver pulled over to the side of the road and the vehicle was towed to an independent mechanic for diagnostic testing.the technician stated that the rear driver's side wheel bearing was cracked.the vehicle was repaired.recently, the front passenger side wheel bearing exhibited a crack.in addition, the overdrive warning indicator illuminated while traveling on the highway.also, the automatic transmission was slipping out of gear.the mileages were unknown.
The vehicle has been in the service dept 3 times since purchase on 8/01. Upper & lower steering shaft has been replaced on 9/14/01.the front end rattles when i am operating the vehicle over normal terrain. Steering wheel has a popping feel when i go over a bump or turn right, feels like th e car is going out of control (at slow speed).the vehicle will be back at ford on 12/6/01 for further testing to detect/correct these problems. After looking at your website, i have discovered similar complaints exist.i will take copies with me to the dealership supervisor today.
The contact owns a 2002 ford explorer.while driving 35 mph, the contact heard a grinding noise coming from the front end of the vehicle.he examined the vehicle and noticed that the tire was rubbing against the a frame in the front end of the vehicle.prior to the failure, the contact noticed that the brakes were taking a longer period of time to stop the vehicle.the vehicle was taken to the dealer and they stated that the cv joint and bearing hubs needed to be replaced.the vehicle has been repaired by the dealer.the current and failure mileages were 119,000.
Grinding noise sounding like it is from front end, especially on accelerating at low speeds, and turning slow.told to replace tires and front hub.both done and still making same noise.cannot figure what is wrong.think the sound is from transmission or rear end.also having problems with the transmission.the truck does not switch gears properly.it takes to long and sometimes reaches 4 rpms before finally switching on flat road surface.
In april of 2005 my 2002 explorer with just over 40,000 miles started making grinding noise in the right rear. Took it to a mechanic and then to the ford dealership, both said the right rear wheel bearing needed to be replaced, had it replaced on 5/11/05. Within 2 weeks, the left rear wheel bearing also started making a grinding noise, had it replaced on 5/25/05. Called ford customer care who said they could do nothing. In october, 2006, at 80,000 miles (mostly e-way miles, no off-road driving, only one driver and i am the original owner), the right rear wheel bearing needed to be replaced again and one of the front bearings is going as well. Called ford customer care again to report the failures, and they still aren't interested. Have been told by several mechanics that this is a know defect with 2002 explorers, wheel bearings should last well over 100k miles. Ford has no plans to recall or even redesign the defective wheel bearings. After reading complaints from others, who have had the bearings explode while driving, i suspect that it is only a matter of time before the deaths from accidents due to the defective wheel bearings start getting reported. I personally do not feel safe driving this vehicle. Due to ford's lack of concern regarding this very expensive and dangerous defect in their vehicles, the next new vehicle i purchase will not be a ford. *
2002 front wheel bearings failed at 80,000 miles.
While driving, consumer would hear popping noises coming from left front end. Dealer checked and repaired steering column shaft. Problem not resolved. Took back to dealer and steering column assembly was replaced. However, problem was not resolved. Took vehicle back again and left front wheel hub assembly was replaced. Nothing solved the problem. Mechanic could not resolve it. Manufacturer is working on solution.
Rear springs both cracked-front & rear wheel bearings bad needed to be replaced ford should recall these vehicles before someone seriously if not already has been hurt or killed in an accident.
This vehicle has been in the service department 3 times since september 2001.the steering column has been replaced, the wheel bearings have been replaced(this was suppose to eliminate steering column rattle) and the lower control arm has been replaced.i still hear and feel a metallic rattle coming from the steering column.in my review of your website other 2002 explorer owners are experincing the same problem.i have talked to at least three other owners that have the same problem.my dealer has done everything recommended by ford, but nothing has solved the problem.ford is "working on it".they have been working on it since september 2001.my safety concern is this.if something is loose that is causing this noise it has to be progressing.what will happen after more mileage builds on this vehicle?will i be driving down the highway one day and lose control due to steering failure?there is to much smoke here for that not to be fire sooner of later by my explorer or some other owner.how long does it take for a company the size of ford to solve a problem?
On january 16, 2006 while driving on the highway i noticed a shaking feeling under the driver's side floor.there was also loud noise.i slowed down and continued to drive.on saturday, january 21,2006 i brought ford explorer 2002 to a ford dealer for them to drive and take a look.the result was vehicle all over the road, was unstable andneededall 4 wheel bearings, upper rear ball joints. Replaced. Not safe to drive for very long, must go slow and a$3,000 approximate cost to repair.i contacted ford to complain and to see if they could help out by reducing the cost of fixing it for free.their responsewas sorry but they could not help. I cannot see how ford can tell me there was nothing they could do when every mechanic i have spoken to said it was unheard for all 4 wheel bearings to go at the same time, especially with only 73,000 miles on the truck.i drive my 6 year old sun to school, left to ford i'm supposed to take my chances with his safety while driving one of their poorly made vehicles. All this after i had to replace the transmission in october when than went while i was on vacation in new hampshire.
Intermittently when turning corners there was a loud popping sound coming from the front end ofvehicle.the problem occurred three times in the last six months. Consumerdetermined thatupper ball joints were worn out.
On january 16, 2006 while driving on the highway i noticed a shaking feeling under the driver's side floor.there was also loud noise.i slowed down and continued to drive.on saturday, january 21,2006 i brought ford explorer 2002 to a ford dealer for them to drive and take a look.the result was vehicle all over the road, was unstable andneededall 4 wheel bearings, upper rear ball joints. Replaced. Not safe to drive for very long, must go slow and a$3,000 approximate cost to repair.i contacted ford to complain and to see if they could help out by reducing the cost of fixing it for free.their responsewas sorry but they could not help. I cannot see how ford can tell me there was nothing they could do when every mechanic i have spoken to said it was unheard for all 4 wheel bearings to go at the same time, especially with only 73,000 miles on the truck.i drive my 6 year old sun to school, left to ford i'm supposed to take my chances with his safety while driving one of their poorly made vehicles. All this after i had to replace the transmission in october when than went while i was on vacation in new hampshire.
The contact owns a 2002 ford explorer.while driving 45 mph, the front passenger side of the vehicle makes a grinding and roaring sound.the vehicle could not be driven while making a right turn.as of april 10, 2008, three wheel bearings and hubs have been replaced.the current mileage was 61,306 and failure mileage was 54,000.
I bought my 2002 ford explorer in jan 08, it is now april 08 and i have already replaced the r front wheel bearing, and both rear wheel bearings.it has cost me around $1,200.00 and it only has 60,000 miles on it.once a month i am putting more money into something that i believe should have been a recall.i can count more than 60 complaints about this problem on this particular year and model of vehicle and it amazes me that ford motor company is so naive to such a dangerous problem.are they really insensitive enough to wait until someone dies or gets injured from this?i believe that whatever parts they used when manufacturing these vehicles were defective and i am to do whatever it takes to make them see, even if it means getting a lawyer.between all of us out there i believe we would have a pretty good case if we all get together.so anyone who sees this most recent complaint and agrees with me, i can be contacted at (865)-585-6874 which is my cell number, or you can e-mail me at [email protected] and my name is fayann manning.awaiting everyone else's call who feel like they have been screwed over!!!
Grinding noise progressively increased over the last several weeks.tookthe car to local mechanic.in early 2006 he had replaced a rear hub assembly for noise. He diagnosed that there were three bad wheel hub assemblies and they were the same three replaced in 2006. He stated that thiswasa very common explorer problem.i felt 6 wheel hub replacements in 2 years wasexcessive at $450 a pop, including labor. This wasa problem that ford neededto address.luckily,two of the three parts were covered under warranty , napa,but i did have to pay for the labor.
I bought an 02 explorer. Was driving and started making weird grinding noises. Took it to the mechanic and its costing me 1000! dollars to replace the wheel hubs and bearings. He said the wheel on the back was ready to fall off!
The hub on the driver side went bad, causing damage to my axel, rotor, and brakes. Almost caused me to have an accident due to this manufacturing problem.
Dt: problem with back end, tookvehicle to the dealer,and dealersaid they fixed axle, then, took backvehicle to the dealer, andthey fixed hub, and replaced the rear wheel bearings.in last 3 months vehicle has been in shop 3 times. Currently, in the shop.went to get oil change last friday, and mechanic noticed oil was leaking from the axle.currently vehicle in shoptrying to figure out what was wrong with it. This happened before. They gave consumer an extra 5 yr warranty because of the transmission, and this was 8 months after purchasing the vehicle. Dealership kept saying vehicle was safe even though didn't know what was wrong with it.
I am the fleet manager of the buffalo grove park district and we own four ford explorers two of the four a 2002, and a 2003, explorer 4x4 xlt have had numerous expensive problems such as wheel bearing failures three failures on the 02 explorer and one on the 03, rear strut failure,seals leaking converter clutch failure,rear axlenoise gear whine,clutch pack noise,all these problems on vehicles that are out of warranty by mileagebut only a couple two or three years old. This year jan 04 to jan 05 3,500 in repairs for these two vehicles, not including the rear axle problems on the 03, this is "not acceptable"p.s. The mileage 72,000 on the 02, and 51,000 on the 03
Noise like unbalanced tire coming from left front tire/wheel.noise increases until it becomes a roar like an airplane taking off.steering wheel begins to vibrate.feels like wheel is going to fall off car.mechanic tells me left front hub and bearings must be replaced.the three other wheels are also symptomatic but not as immediately pressing as left front he does not think but won't know until repair is completed later today.repair ball park cost at this time is $600-$700. Still, other three wheels bearings/hubs will need to be replaced.car has 70,000 miles, has received all recommended maintenance and has had city driving.ford is aware of this problem.they have issued technical service bulletins about it.they say that only you can issue a recall.there is an internet board at this linkhttp://www.carcomplaints.com/ford/explorer/2002/wheels_hubs/wheel_bearing_failure.shtml where 47 other consumers of this issue model have faced the same issue....repetitive failure of wheel bearings/hubs...to the point where wheels have fallen off.even when replaced the new factory made replacement bearings wear out! please issue a recall for this before somebody is killed when a wheel flies off on a highway!
Rear axle seals and wheel bearings.we have had to replace the rear axle seals on june 4, 2004with 4, 000 miles,and on jun 16, 2006 with 69.600 miles.also had to replace rear hub bearings and assembly on april 17, 2007with 74,000 miles.this is obviously a recurring issue, and i have been told this is a common explorer problem.all work on this vehicle has been performed by reputable ford authorized dealers/service, and would expect work to last longer than1-2 years.
Rear differential gears had whining noise replaced gears three times...still whining. Front hub bearings making grinding noise at 80,000 miles, told they are 1500 to replace, cant afford repair. Told if the bearings fail when driving at highway speeds could be a serious safty issue. Bearing should not need to be replaced at 80k. Have researched on the web and found this to be a pattern on the 2002 ford explorers. Something needs to be done on this issue.
We recently learned from http://www.nhtsa.gov/ that ford coil spring problems may not be limited to windstar minivans. " ford coil spring problems may not be limited to windstarswashington, jan. 31, 2001 -- the national highway transportation safety administration (nhtsa) has upgraded its investigation of 926,000 ford windstar minivans after reports that a spring in the suspension system can break and puncture a tire. "we own a 2002 ford explorer, [xxx], which has two (2) broken rear coil springs, both occurring at the same time. The springs broke for no apparent reason and the truck is seldom used for hauling; has never been overloaded. The service manager at the local ford dealership admitted he has seen this before on windstar and other ford vehicles, but would not do anything about it, other than repair it at my cost. The cost for the repairs & replacement coil spring(s) was $ 535.00. The truck was out of commission for three days.the ford dealership is:irwin motors union & bisson avenuelaconia, nh 03246 thank you for accepting this information and for any assistance you may provide in forcing the manufacturer to stand up to this issue, an issue worthy of a recall due to the safety hazard- the broken coils can cut the tires during travel.[xxx][xxx][xxx] .updated 07/18/2012 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Defective 2002 ford explorer front stabilizer bar- since i have purchased this vehicle, the front stabilizer bar has been replaced twice, first on 4/15/02, and again on 5/6/03.i have noticed that nhtsa has asked ford to recall earlier models of this vehicle for this same defect, and i am concerned this could be a safety issue, although the servicing dealer has not indicated it could be.
The contact owns a 2002 ford explorer.while driving 40 mph, the right wheel turned outwards and the vehicle rolled in a ditch.the contact stated that the stabilizer bar failed.he sustained injuries.the current and failure mileages were 160,000.
Rear wheel bearing failure at 80,000 miles, both rear bearings.
While driving 30 to 40 mph a crunching sound was heard. The dealer stated the front wheel bearing failed.please provide additional information.this is the second front wheel baring failure.*tc
2002 ford explorertwo issues 1/1/07 - grinding of rear wheel. 1/2/07 - o/d light started flashing, within 7 miles service engine light came on. Car would not accelerate until letting off the gas.1/2/07 - call aaa to have car towed to local ford dealer.ford quoted $5,100 for repairs. We denied repair at ford. Due to out of pocket expenses we had a local transmission shop do the repairs. We did not want to give ford any more money since we were told by several repair shops that this is a very common problem with ford explorers. The local shop indicated there were tsbs published and they had to buy special equipment from ford to fix the problems. If companies are buying special tools because the problem is so common, isn't there a problem? we also investigated many numerous websites to read about many complaints regarding the exact same problem.to repair the car we purchased rear wheel bearings and the transmission shop purchased an overhaul transmission kit. They repaired both problems for less than $5,100.unfortunately, a co-worker had the exact problem with her car just last week. She came to warn me of the problem with her car only to find out i picked mine up from the shop the same day!
Bearings.noticed a clunking coming from the front. Was told i need new bearings and it would cost approximately $1200.only 55k miles.
The contact owns a 2002 ford explorer. The contact stated while traveling at unknown speeds, the wheel bearing failed on the vehicle causing her to lose control of the vehicle. The contact was able to barely avoid crashing with another vehicle. She stated that the wheel bearings had been replaced five times. The most recent failure was the sixth failure. The failure mileage was 130,000 and the current mileage was 150,000.
I have ford explorerand have replaced three of four wheel hub assemblies in 3 years. Each time i took the car to a repair shop i was told the wheel was close to coming off the car because of the poor condition of the wheel hub assembly( bearings).
I started hearing something that sounded similar to a having a low or bad tire.tires were replaced and the vehicle is still making sound.after hearing that this was the explorer's downfall, the wheel bearings, i researched the topic online to now see that in the near future i will be trying to replace all bearings more than likely.as documented by other owners, when one bearing goes, they all seem to go.my husband was driving the vehicle yesterday and he said the wheel popped, grinded, and started squeaking; assuming the bearing went out completed, the vehicle is parked to get fixed.i do not have the money that is suggested by other owners to fix this vehicle.if this is a problem with the explorers at this mileage, which seems to happens around 70,000-80,000 miles; this is a safety issue that is affecting the lives of owners.why is the product not recalled?i drive this vehicle with my 4 and 6 year old children in the back seat, if i do get this bearing fixed, what happens when the others go out.i am just very disappointed in ford motor company.my granddad and dad both retired from ford motor company and i have always upheld their name and value; but this is a disgrace and a huge disappointment.view more owner complaints at:http://www.carcomplaints.com/ford/explorer/2002/wheels_hubs/wheel_bearing_failure.shtml
The contact owns a 2002 ford explorer. While driving various speeds the contact heard a buzzing noise in the rear of the vehicle. The vehicle was taken to the dealer where the technicians stated the rear passenger side wheel bearing needed to be replaced. After the repairs were performed, the contact was driving approximately 5 mph when the vehicle began to shake and wobble. The contact pulled over to the side of the road. The vehicle was towed to the dealer. The technicians stated the hub and the wheel bearing needed to be replaced. The vehicle was repaired. The approximate failure mileage was 98,000.
Wheel bearing went bad.
While driving home from work after having my front bearings done on my 2002 ford explorer i heard a grinding noise from the back of my truck.it felt as though my left rear wheel was going fall off.took the car to the dealer and they want to charge me $705 dollars.i could have died from this and there are a number of people who have the same problems with the bearings.with a very limited budget i am not able to have the part fixed and this will lead to me missing time at work.please look into this problem because ford refuses to do so and there is going be a serious injury from this.please lets not wait until someone loses their life when we can do something about this.
On new years eve 2005-2006 the wheel bearing on the driver's rear broke while i had my family with me.the wheel bearing had to be replace.the vehicle is a 2002 ford explorer xlt v6 with 80000 mi. On it.no warranty.on 5/21/06 while driving interstate speeds, the passenger rear wheel bearing broke and steering wheel jerked to the right.i was able to keep the vehicle under control and get off the interstate. I removed the wheel and found all but one stud had been sheared off. The wheel nearly fell off a 65 mph.i had heard a noise earlier and stopped to check, but found nothing.i thought something had fallen from the roof.my family was again with me.i called ford customer service, but was told that they would not do anything except enter it into the file.i made a complaint and requested a supervisor call me back even though i was told repeatedly that nothing more could be done and the operator couldn't even give me another person whom i could talk with concerning the matter.this is unacceptable and obviously a ford problem.i paid $150 for a tow and i'm waiting for the wheel to be fixed.
Had to replace three wheel bearings at the same time. One went bad while on vacation. Luckily we pulled off the highway for a break and heard a lot of grinding. Took it to a repair shop and they wiggled the tire like a loose tooth. Technician said the wheel was about to come off and could have at highway speeds. With only 67,000 miles on this vehicle this must be a manufacturers defect that could have cost me and my family our lives! now i am told the transmission is failing. Ford needs to do something about this.
Dt: contact states there was a humming noise coming from the vehicle.the rear passenger wheel bearingwas bad, the service dealer stated this was a safety concern, and to bring the vehicle in right away.the wheel bearing has been replaced.
Dt: the van was only 3 years old and only had 32,000 miles on it and the left front wheel bearing has already failed.it was making a roaring noise every since purchasing the car. Took it to dealer for inspection,and they told her the bearing was bad.
Potential lost left wheel due to failing wheel bearing.
I bought an 02 explorer. Was driving and started making weird grinding noises. Took it to the mechanic and its costing me 1000! dollars to replace the wheel hubs and bearings. He said the wheel on the back was ready to fall off!
No start no spark ford could not figure it out, 1200.00 it was a faulty main wiring harness also loud noise in rear endno help from ford, broken wheel bearing.should not have been.
Noise like unbalanced tire coming from left front tire/wheel.noise increases until it becomes a roar like an airplane taking off.steering wheel begins to vibrate.feels like wheel is going to fall off car.mechanic tells me left front hub and bearings must be replaced.the three other wheels are also symptomatic but not as immediately pressing as left front he does not think but won't know until repair is completed later today.repair ball park cost at this time is $600-$700. Still, other three wheels bearings/hubs will need to be replaced.car has 70,000 miles, has received all recommended maintenance and has had city driving.ford is aware of this problem.they have issued technical service bulletins about it.they say that only you can issue a recall.there is an internet board at this linkhttp://www.carcomplaints.com/ford/explorer/2002/wheels_hubs/wheel_bearing_failure.shtml where 47 other consumers of this issue model have faced the same issue....repetitive failure of wheel bearings/hubs...to the point where wheels have fallen off.even when replaced the new factory made replacement bearings wear out! please issue a recall for this before somebody is killed when a wheel flies off on a highway!
The contact owns a 2002 ford explorer. The wheel bearings on three of the wheels have to be replaced. A representative from the manufacturer stated since the warranty expired, he was ineligible for a free remedy. The failure mileage was 61,000. Updated 01/12/10updated 01/14/10.
After 60,000 miles two wheel bearings needed replacement.
Dt:consumer statesvehicle has defective wheel bearings, mainly in the rear, but he also had to replace one on the front.the vehicles wheels started grinding and they became loose on the axle.he took the vehicle to a local mechanic, who stated that all of the wheel bearings on this particular model were going bad.the consumer tried to notify the manufacturer but they were unresponsive.
2002 ford explorer wheel bearing failure with under 80,000 miles on the vehicle. I have replaced the front wheel bearing and now both rear wheel bearings due to failure. The first was a rear hub assembly in 06 then a front in 07 and now the driver side rear in 08. I was told by a ford dealer this is a common problem with a tsb addressing it. The dealer told me if not caught soon enough the tires could actually come off the vehicle while traveling. While this has not happened in my case there is the potential for an accident. Also this vehicle has a known defect in the transmission which ford has done nothing about. I have had to replace my transmission at under 70,000 miles and many others have had the same problems i have had with my vehicle as found by searching the web for these problems.
Front and rear bearing for the 2002 ford explorer fails while driving. Ford is aware of the problem but will not recall until your approval, repairs are made at the owners cost....please help.
The contact owns a 2002 ford explorer. The contact stated that while driving 68 mph, the vehicle exhibited a squealing noise and began pulling to the left. The vehicle was taken to the dealer for diagnosis and was told that the wheel bearings were frozen and that he should continue to drive on them until they fractured, in which the vehicle would be fine to drive. The vehicle was then taken to an independent mechanic who stated that the bearings were frozen to the axle, and that the rear driver's side axle would need to be replaced. The vehicle was not repaired. The failure mileage was 73,000 and the current mileage was 161,000.
The contact owns a 2002 ford explorer. The contact stated that the door ajar and brake warning indicators illuminated even when the doors were closed. The contact also stated that the vehicle made an abnormal noise. An independent mechanic was notified and diagnosed that the wheel bearings were defective and needed to be replaced. The wheel bearing failure was repaired. The manufacturer was notified of the failures and stated that nhtsa was responsible for all recalls. The contact was transferred to nhtsa. The failure mileage was not provided.
The contact owns a 2002 ford explorer.the contact stated that the vehicle made roaring noises while driving.a mechanic stated that the wheel bearings failed.no repairs were made.the vin, engine size, and speed were unknown.the current mileage was 93,000 and failure mileage was 85,000.
Rear axle seals and wheel bearings.we have had to replace the rear axle seals on june 4, 2004with 4, 000 miles,and on jun 16, 2006 with 69.600 miles.also had to replace rear hub bearings and assembly on april 17, 2007with 74,000 miles.this is obviously a recurring issue, and i have been told this is a common explorer problem.all work on this vehicle has been performed by reputable ford authorized dealers/service, and would expect work to last longer than1-2 years.
My vehicle has 79k miles on it and i have all four of the wheel bearings replaced once and the left rear bearing replaced twice. I have never towed a trailer, driven through standing water or overloaded the vehicle at any time. The comments on the internet would indicate that this is a common problem on the 2002 explorer. This problem could cause loss of control of the vehicle. I have not had to replace wheel bearings on other vehicles and i suspect that ford motor company is well aware of this issue. My experience with the dealer was very good. I do not hold joe cotton ford responsible for any deficiencies with my vehicle.
Dt*: the contact stated the hub bearings are wearing out locking the wheel up causing the vehicle to lose control on the road. The front and rear wheel bearings are both wearing out.the dealer determined there was no way of checking the hub bearings. Because hub bearings are sealed, they can't be greased, or serviced. The contact expressed that the vehicle can't be service for the hub bearings, therefore there is no way to determine when this might happen again, and create a potentially fatal accident.
Front wheel bearing on my 2002 ford explorer had to be replaced at 65,000 miles. Shop said if it had been driven much further the wheel would have come off. My extended warranty expired last year and ford will not help. This is evidently a very common problem with this model year and could lead to death or serious injury please issue a recall before anyone gets hurt.
2002 ford explorer xltreplacing 3rd wheel bearing in 2 years.
I own a 2002 ford explorer xlt. Vehicle has @ 57k miles on it. Wheel bearings had to be replaced. My understanding this isfactory sealed and should not need replacing this quickly. Normal lifetime of wheel bearings should be over 100k?
I took my 2002 explorer in for recall on rear door. They told me that both rear springsbroke. This vehicle has less than 44,000 miles on it, and has the tow package although nothing was ever towed. The springsthat broke are at the very top and hard to find.mechanic would have had to know to look there to find it. This led me to believe that there have been others with the same problem.
Have replaced 3 wheel bearings at the cost of $400 a piece.
While changing the transmission fluid at the ford dealer for my 2002 ford explorer with 60,000 miles, the technician mentioned that there was a loud noise from my rear left wheel, the bearing had to be replaced.doing research, i have found numerous other 2002 ford explorer owners with similar complaints, that bearings were going bad with mileage that is below the normal need for bearing replacement.if you hear from others on this problem, it may be time for a factory recall.
I have a 2002 ford explorer and my problem first started with the 4x4 case. The dealership stated it was covered under the warranty and it was fixed.a month or so later my truck began doing the same things, weird noise when driving now i have to get the wheel bearing changed on the left side and that is not covered by warranty. The cost for this repair is estimated. $600.00.
On january 16, 2006 while driving on the highway i noticed a shaking feeling under the driver's side floor.there was also loud noise.i slowed down and continued to drive.on saturday, january 21,2006 i brought ford explorer 2002 to a ford dealer for them to drive and take a look.the result was vehicle all over the road, was unstable andneededall 4 wheel bearings, upper rear ball joints. Replaced. Not safe to drive for very long, must go slow and a$3,000 approximate cost to repair.i contacted ford to complain and to see if they could help out by reducing the cost of fixing it for free.their responsewas sorry but they could not help. I cannot see how ford can tell me there was nothing they could do when every mechanic i have spoken to said it was unheard for all 4 wheel bearings to go at the same time, especially with only 73,000 miles on the truck.i drive my 6 year old sun to school, left to ford i'm supposed to take my chances with his safety while driving one of their poorly made vehicles. All this after i had to replace the transmission in october when than went while i was on vacation in new hampshire.
Wheel bearing failures-4 in a 6 month period of time-cost over 1700.00 too have these repairs-ford will not help out and there customer service is a joke. I have a child that is always with me and 2 times it could have been bad.
Dt: problem with back end, tookvehicle to the dealer,and dealersaid they fixed axle, then, took backvehicle to the dealer, andthey fixed hub, and replaced the rear wheel bearings.in last 3 months vehicle has been in shop 3 times. Currently, in the shop.went to get oil change last friday, and mechanic noticed oil was leaking from the axle.currently vehicle in shoptrying to figure out what was wrong with it. This happened before. They gave consumer an extra 5 yr warranty because of the transmission, and this was 8 months after purchasing the vehicle. Dealership kept saying vehicle was safe even though didn't know what was wrong with it.
Currently own a 2002 explorer xlt with only 65k miles on it.the transmission is in need of a rebuild because is slip from time to time.the rear differential seals are leaking.the entire rear of the vehicle makes a humming noise so i suspect that a rear bearing is going bad.not to mention the 4wheel drive system has not worked since i bought it a little over a year ago.i've had intermittent issues with the air bag control module and also the backup alarm system.there is nothing but poor write-ups about this truck all over the internet.all the same problems i'm experiencing are problems many other drivers have also had.
The contact owns a 2002 ford explorer. While driving at speeds of 40 mph, the contact could hear a noise coming from the rear of the vehicle. The dealer found that both the driver and passengers side rear wheel bearings were failing. The wheel bearings were replaced accordingly. The vin was not available . The failure mileage was 60,000 and the current was 80,000.
Front wheel bearings shot at 80k miles.
2002 ford explorer.wheels nearly fell off due to faulty wheel bearings.needed replaced at only 70,000 miles.a recall is needed for public safety.
The contact owns a 2002 ford explorer.while driving 45 mph, the front passenger side of the vehicle makes a grinding and roaring sound.the vehicle could not be driven while making a right turn.as of april 10, 2008, three wheel bearings and hubs have been replaced.the current mileage was 61,306 and failure mileage was 54,000.
1.i noticed a humming type sound that would increase as i sped up.i thought i had a wheel out of alignment, or tire off balance.i was due for my 36,000 mile maintenance check, so i took it to the dealership to have everything checked out.they performed a $400.00 maintenance package to my vehicle on may 4, 2004, of which i thought included inspecting tires, wheels, etc.they returned my vehicle to me and as i drove home, noticed the humming sound was still occurring, but i just had everything checked, and thought it was just a noise that was normal.2.the noise continued on, getting worse (louder) and was bothersome, so i took it to a local mechanic for a second opinion.upon review of my vehicle, he suggested replacing the right rear wheel hub assembly and bearings.3.on july 3, 2004 the rr hub assembly and bearings were replaced at a cost of $360.52.the problem was solved.i don't believe the old part is still available.but, after speaking with other mechanics, i have heard this has been a problem with several vehicles of this type and wanted to let someone know i had a problem with this too.
2002 ford explorer caught fire. Consumer stated that the vehicle caught fire while his mother was visiting his sister in a different state. No attempt was made to repair her vehicle and rental cost them $600.00 out of pocket.prior to the fire, the consumer asked the mechanic to inspect the vehicle, because warning lights were coming on and going off intermittently.the consumer had a list of documentation relating to electrical issues. The vehicle had to get a jump several times, the vehicle would hesitate when first starting up. The brake lights were stuck, the dealer replaced the brake pedal switch. The cruise control was inoperable so the dealer replaced the brake light switch.the alternator and wheel bearings were replaced.
In feb of 2006 with 65,995 miles on my car i heard a whirring/grinding noise from the passenger side while driving.i made an appointment with my mechanic for later in the week (~4 days) to have the noise looked into.1 day prior to taking my car to the mechanic the noise got much worse and i took it in immediately.i was told that the right rear wheel bearing exploded and damaged the brake and emergency braking system.i had this repaired and chalked it up to bad michigan roads.in may of 2006 the left rear wheel bearing also eroded/wore out and needed to be replaced (only 68,368 miles at the time).the warehouse/retail outlet where my mechanics purchased the replacement wheel bearings told me the person working the counter commented on how many requests ford has had for wheel bearings as of recent.my mechanics (as well as friends and family) told me i should contact ford as well as nhtsa with this information since the component failure effected the emergency braking system.i am following through on that request and have placed a letter in the mail to ford motor company and am awaiting their reply.i would appreciate an independent 3rd party's evaluation of this situation since i have been told by my mechanic as well as others the auto repair and industry that wheel bearings should last throughout the life of the automobile (or at least to 100,000 miles.
This vehicle has been in the service department 3 times since september 2001.the steering column has been replaced, the wheel bearings have been replaced(this was suppose to eliminate steering column rattle) and the lower control arm has been replaced.i still hear and feel a metallic rattle coming from the steering column.in my review of your website other 2002 explorer owners are experincing the same problem.i have talked to at least three other owners that have the same problem.my dealer has done everything recommended by ford, but nothing has solved the problem.ford is "working on it".they have been working on it since september 2001.my safety concern is this.if something is loose that is causing this noise it has to be progressing.what will happen after more mileage builds on this vehicle?will i be driving down the highway one day and lose control due to steering failure?there is to much smoke here for that not to be fire sooner of later by my explorer or some other owner.how long does it take for a company the size of ford to solve a problem?
Wheelbearing failure for third timealmost flipped truck i have had it repaired again.
Front driver wheel bearing replaced twice in 1.5 years.right rear wheel bearing replaced once already need to replace again.
A whining sound comes from the front end end of the vehicle, upon first inspection by a mechanic a bad tire was found and blamed on the noise. As it was bearable at highway speeds, we ignored it trusting the diagnosis. We planned on purchasing tires soon and believed the problem would be solved. New tires were purchased and an alignment done and the same sound came from the front end most noticeably 45-65 mph. Now we are told it is a wheel bearing and the cost for the parts alone is $350.00 not to mention the $55/hr. Labor. We already had the rear end replaced for noise and now we are told that a dangerous situation involving another part of the drivetrain is looming. This is unacceptable and i would hope that ford would acknowledge the problem that the vehicles have and remedy it. I have heard of this happening to vehicles with far less than my 65,000 miles and these parts were build to last a whole lot longer as they were supposed to be sealed and maintenance-free, instead they fail too often and cost a fortune. I believe this will be my last ford product if i do not receive some sort of satisfactory response from ford.
My 2002 ford explorer had rear and front howling noises similar to a jet during take off. Also was very unstable at higher speeds. Ford dealership found both rear wheel bearings and rear differential bearings need replacing. They also stated that the rear had such a wobble that it would dangerous to drive in its current condition. Just the rear wheel bearings cost me almost $600. On further investigation they found the front hubs and ring and pinion noisy and also in need of replacement. The total for these repairs is nearing $3000. No wonder ford is heading into bankruptcy! this vehicle still has well under 100,000 miles, has never towed, plowed or used off-road, all highway mileage. Is this why they say ford is fix or repair daily? my next vehicle will not be ford for sure. Ford needs to have these issues recalled and fixed before somebody gets hurt.
I heard a whining sound coming from the front of my suv.took it to a friend who works on fords and he said it was the left front wheel bearing. He fixed that and the sound continued, so he replaced the right front. The sound went away. Two days later same sound coming from the rear. My suv only has 51,000 miles on it. This is a major safety issue especially since i am driving with 3 children.i see that this is way too common.i am lucky that i was not driving my kids when the bearings totally failed and a tire fell off. I still have to old parts, i am considering sending them to ford. They told me in order for them to acknowledge there is a problem i must put the bad parts back on my car and take it to a dealership. Risk my life and the lives of my children so i can take it to a dealership? no thanks. I will send them the parts so they can see how bad they are.
Right rear wheel making noise and is loose. Wheel hub/bearing is loose and wobbly. Parking brake pads worn completely off from wheel being tilted. Failed wheel bearing!!!106,000 miles. 2002 ford explorer. Also replaced both front wheel hubs for same reason at about 95,000 miles (noisy and rough bearing).
Wheel bearing defective.
The contact owns a 2002 ford explorer. While the vehicle was at a local dealer for routine service, the front wheel bearings and hub assemblies were replaced. After the repairs, the contact heard an abnormal noise coming from the vehicle. The vehicle was taken back to the dealer where it was diagnosed that the front wheel bearings needed to be replaced. The vehicle was repaired; however, the failure persisted. While driving 60 mph, the front driver side wheel detached from the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the front wheel bearings needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 85,000.
Problems with this explorer over my ownership include:-rear glass replaced-front brakes replaced-rear wheel bearings have required replacement,-parking brake issues,-new tires, etc.
During a service the rear spring was foind to be broken in two places.the first two coils of the righ rear coil spring were broken.
The contact owns a 2002 ford explorer.on february 21, 2007, the contact replaced the rear driver side hub assembly.currently, the vehicle is in the shop a second time for the passengers side hub assembly.on april 18, 2007, the contact heard a loud rumbling noise while driving 65 mph.the vehicle began to operate as if the alignment had failed.someone driving beside the contact informed her that the rear wheels appeared as if they were about to detach from the vehicle.the current and failure mileages were 65,000.
My 2002 ford explorer xlt made a loud tinging, screeching noise on a tuesday morning ,especially noticeable when turning the wheel.it was not a consistent sound. My husband lubricated the bushings that night, thinking that was the problem. Next day, the sound was progressively worsening, i even heard it when i was driving in a straight path, but the noise still was not consistent. It did seem louder with a clanking sound in the rear of the vehicle. That day on the highway coming home from work the noise was intermittent until i had slowed down for traffic and it began to vibrate and shake. Fortunately, i was at my exit and was two blocks from home. I was absolutely frightened. There was a rubbing sound now that was at the rear rt side of the car. Later, that evening we were told it was probably the bearing. First my husband went out and purchased the bearing from a ford dealer. Then he came to find out that the entire kit was needed, as well as, a special tool to get the bolt off which took hours to loosen and release. Today he is still trying to replace the rt rear wheel bearing with the kit from an auto store since ford is not open and this is our one means of travel for the family. Please include this complaint with any others as a "near miss" for an accident that could have occurred on the beltway in rush hour traffic. This could have been worse. I feel very lucky, but i want ford to know about this incident and to consider this a safety recall for others. As i have done some research i have heard that this is happening far too often and is a serious hazard to other ford explorer owners and the public. The car wheel could have come off as well as the drive shaft could have broken. I have also read that this is not something that should occur on a 2002 vehicle. There have been reports of the left side having problems not too long after the rt or vice versa. Please notify me of any updates on this issue. Thank you.
Funny thing, my explorer only has 30,000 mile, there was no event, one day it was fine the next day come the whine and grind.
Rear end hum and leakback tire was loose due to rear wheel bearings deteriorating, took it apart and bearings fell apart. There was no grease on them. This '02 explorer has 30,000 miles on it.
Front driver wheel bearing replaced twice in 1.5 years.right rear wheel bearing replaced once already need to replace again.
After hearing several different noises coming from the explorer, i took it in to have it checked out.i was told that the front struts were broken and needed replaced.i paid to have those replaced.after leaving, i continued to hear a second noise.i took the vehicle back to have it checked out again.i was told that they couldn't find any problem.after another week i didn't hear the noise anymore. I then started having problems with a chugging occurring in the engine.while having this serviced, i was told that the rear springs were broken and the struts also need replaced.the first estimate for the rear springs and struts was $780!so far on the 2002 explorer i have had to have the transmission rebuilt (50k miles), od sensor replaced (45k miles), abs sensor replaced (45k miles), rear control arm replaced (75k miles), front struts (78k miles), and rear latch replaced (recall).the emergency brake (75k miles) also needed replaced.when the control arm was replaced, the emergency brake crumbled apart.i was told by the dealership that i am luckily the broken spring did not pierce the tire and cause a blowout.the springs/struts and the transmission are common problems and should be recalled.between paying out of pocket and the issues covered by an after market warranty, over $5000 have been spent on a vehicle 7 years old with only 79000 miles.this vehicle has never towed anything or been driven off road.
My vehicle has 79k miles on it and i have all four of the wheel bearings replaced once and the left rear bearing replaced twice. I have never towed a trailer, driven through standing water or overloaded the vehicle at any time. The comments on the internet would indicate that this is a common problem on the 2002 explorer. This problem could cause loss of control of the vehicle. I have not had to replace wheel bearings on other vehicles and i suspect that ford motor company is well aware of this issue. My experience with the dealer was very good. I do not hold joe cotton ford responsible for any deficiencies with my vehicle.
Rear wheel axle bearings.i have a 2002 ford explorer that had 85,000 miles on it.i had to have the rear wheel axle bearings replaced.i drove the vehicle about 20,000 and it was just over a year and the rear bearings went out again.ford would not cover these.i had to pay full price again to have them replaced.numerous people i have spoken with said there have been many problems with the bearings.also a very close friend of mine also has a 2002 explorer and she has had to have her bearings replaced too.
Rear coil spring.after having tire rotated was informed that driver rear spring was broken.had both rear coil springs replaced since this seems to be an eventual problem down the road.
When i took my 2002 ford explorer v8 into the shop to get new tires i was told that my rear coil spring is broke and would need to be replaced. I have never been off road with my vehicle and only drive mostly highway. I was told by the mechanic that this is common for my vehicle and i should file a complaint. I had no idea it broke or how it did but my car started leaning to one side. I have small children that need to be in a safe and dependable vehicle. There needs to be a reall done for this issue before there is serious injuries. My vehicle has 115k miles.
2002 ford explorer xlt 4x4 rear coil spring broken.
We have had problems with the rear differential since buying our vehicle in 2003. The first time we had it fixed was two weeks after buying it. It has been fixed 3 times and we are about to fix again. After some research i found that this is a problem with hundreds of owners of 2002 ford explorers. There is no recall because they say it is not a safety issue, however; the mechanic said if not fixed the rear wheels could lock up causing an accident.i consider this a safety issue, especially when my children are in the car.
I own a 2002 ford explorer xlt. The bearings in the rear end differential are going out.this type of problem should not be occurring in a vehicle with less than 100,000 miles.from what i understand, many ford explorers have this problem ford should take a second look at this problem because it should not be happening. I don't have a warranty, but still this is too common of a defect in the ford explorers for it to not be a manufacturer problem.
Rear springs are cracked and my mechanic and friends said its a common problem among 2002 explorers. Also saw many complaints and photo's of the same problem online.
When driving30 mph vehicle vibrated in the rear. Also, consumerheard a knocking noise coming from the rear.consumer took the vehicle to the dealership for inspection, and mechanic was unable to duplicate the problem.
Rear cracked/crumbling strut springs both sides.
I have a 2002 ford explorer and replaced the right rear wheel bearing in 2004, again in oct. Of 2006, and now in feb. Of 2008.the right front was also replaced in dec. Of 2006.
The contact owns a 2002 ford explorer. The contact stated that the vehicle was taken to an independent mechanic where a technician noticed that both rear coil springs fractured. The vehicle was not repaired. The failure mileage was approximately 75,000.
Left rear "permanently sealed" wheel bearing failure.
The contact owns a 2002 ford explorer. While driving at speeds of 40 mph, the contact could hear a noise coming from the rear of the vehicle. The dealer found that both the driver and passengers side rear wheel bearings were failing. The wheel bearings were replaced accordingly. The vin was not available . The failure mileage was 60,000 and the current was 80,000.
Both rear coil springs (strut assembiles) broken on 2002 ford explorer xlt.breaks in steel coil springs discovered during dealer inspection in 2010.vehicle is used for standard daily driving on paved roads.resulted in sagging rear of vehicle and degraded vehicle control in bumpy terrain.parts likely broken for some time before detection.replacement parts have been installed to correct problem.photos of broken parts available.
I bought my explorer brand new in may 2002.i have had problems with the rear end differential twice, rear end sensor, and my latest problem is the rear end sealer (pinion).all within 3 years of owning the vehicle.
Broken rear coil springs were discovered during routine brake replacement.truck had been handling poorly, was brought to dealership for brakes & shocks.service advisor advised of discovery of cracked springs, had to keep vehicle overnight for repair/replacement.
During normal operation the rear spring assembly has broken.they have been replaced once before and the ones installed are now broken.this is very hazardous as the spring could puncture the tire while vehicle is in motion causing and accident.
While driving vehicle is making a loud noise in the rear due to suspension problems. Dealer contacted.please add vin.
First of all i have a humming sound coming from the rear of the vehicle i notice it most when we are traveling on the hwy at at least 55 mph or more.in oct. My brake light came on for no reason and now in feb. My air bag light came on for no apparent reason.
2002 ford explorer 4x4 limited with 2 broken coil springs 127,000mi.
I was driving home and turned the corner and this clanking noise began coming from the rear wheel of my truck. I took the tire off to check the brake calipers and and were spinning the hub and got resistance and clanking sounds. I went to the repair shop and was told the left rear bearings had gone out.
Vehicle taken to dealer for state inspection. Both rear suspension coil springs were cracked through. Parts are being replaced by dealer. Old parts are available.
I was changing the rear brakes on my mothers 2002 ford explorer and found that the left rear coil spring was broken in 2 places and cracked quite some distance through the center of the spring. I looked online to see if this is a common problem and it turns out it is a huge problem. The first link i clicked on lead me to a forum with 92 threads were people have had broken springs on their 2002 explorer. This is clearly a widespread issue. I do have the old spring, but am missing one part because it must have fallen out while driving.
Both rear spring crumbled.
Grinding noise from rear especially driver side rearhumming and swayingbrought to dealerreplaced rear hub and bearing assemblies both sidesreplaced front sway bar links and bushings both sides.
Noise coming from rear end of vehicle. Mechanic states both rear bearings are bad. Also states this is a very common problem with 2002 ford explorers. Cost estimate of 700.00-800.00. Problem can lead to wheel falling off vehicle while under way.
Brought our 2002 ford explorer xlt into the dealer with 75,000 miles on it to check out a noise in the rear end. Was told it needed a new wheel bearing.this is the second wheel bearing that we've had to replace. The dealer also found that both rear coil springs were broken.said they may have been broken for some time. Will cost $250 for the wheel bearing and $500 for new springs.was told ford will not pay for the defective springs.have never towed anything with the vehicle.have read on the internet about lots of other people experiencing rear spring failures as well.
1) could hear high pitch noise while driving.2) jacked up rear of explorer and rear wheel(s) could wobble on the axle.3) by 70,000 miles, both left and right rear wheel bearings have now failed and have been replaced by a ford dealer.i now have 77000 miles on the explorer and i am beginning to hear the high pitch sound again.
2002 ford explorer 4x4 eddie bauer.right rear suspension hub/bearing failure.vehicle located and driven in southeast michigan (detroit area) where roads are salted in winter.vehicle in service date (12/12/2001).incident date (03/08/2006 - 69216 miles).left rear suspension hub/bearing failure at a later date.
While driving 45 mph the right rear wheel locked up.the dealer was notified and said the wheel bearing seized.*nlm
I own a 2002 ford explorer. While having my tires rotated the mechanic told me that my rear drivers side coil spring was broken. I am waiting for the dealer to order new springs as it appears both need to be changed. I was made aware of this on 9-9-09. So i don't know when it broke. I did not hear any noise or notice any difference in handling.
While in traffic today, my 2002 ford explorer suddenly lost drive power.fortunately, the driver behind me was not tailgating and noticed my vehicle slow down rapidly. I now find this transmission failure is a very common problem with ford 2002 explorer.in fact on one web site alone, www.autobeef.com i see over 861 complaints on this issue alone all with 2002 explorers.transmission failures in heavy traffic and at higher speed could certainly be a significant safety issue.also last year replaced both rear springs that had failed and broke completely affecting braking.
2002 explorer first rear end went and was replace only to find its gone again after 20,000 miles, then 4.6 v8 engine has a knock in it, ford is aware of it but wont replace or fix it, now both rear springs are broke which ford also knows and wont replace.
2002 ford explorer xlt. When having brakes replaced mechanic informed me both rear springs were broken. In checking web this appears to be a common problem with various ford products. Approx. Mileage 78,000. Mechanic said the springs can break apart while driving, causing a blowout. Again, if this is a known, common problem with fords, why hasn't there been any recall regarding this? luckily no accident/incident because the problem was discovered prior to one occurring.
I drive a 2002 ford explorer with 86,000 miles.the driver side rear coil spring broke.
A thumping noise could be heard from the rear of the vehicle while driving.*nlm
In may 2005, the car would not go into reverse.the o/d light had been going on and off for a number of days.transmission has to be replaced at a cost of $4500. Car had approximately 60000 miles.in january of 2008, the engine had to be replaced due to because the timing belt went at a cost of $3000. Car had 75000 miles.in august 2009, both rear spring were discovered to be broken when the car was taken in for a whining in the rear, which was the rear axle bearing.the car had 94000 miles, cost of repair was $1200.
Found part of my rear spring for my 2002 explorer lying on the floor of the garage.upon inspection i see the driver's side spring and the top that holds the spring are broken and crumbling.the passenger side spring and top has several cracks.this is at 101,000 mi, never driven off road and only light towing.i believe this is a serious safety issue because it could very well fail with a fully loaded vehicle on the highway leading to loss of control.
Dt*:the contact stated while traveling 30 mph, the rear passenger side tire began to wobble.the vehicle was pulled over and the contact noticed the wheel bearings in the road.the vehicle was driven to an independent repair shop where the wheel bearing and hub was replaced.
2002 ford explorer xlt 4wdrear coil spring broke under normal driving condition. Created bad situation with car swaying left to right.had to replace spring and strut.also all 4 wheel bearings had to replaced in 5 years.
1.rear wheel bearing failure, manufacturer sealed part2. Failed 3 times, passenger tire broke free from wheel while driving down road with 2 young children in the car.3.fix both rear wheel bearings three times at a cost of $800 each time totaling $2400 in wheel bearings.this part is not suppose to fail....i have been told it is a manufacturer's sealed part, but i have 6 different ones for this vehicle and they all fail!!!all bought at the dealership, but no warranty applies as they last long enough to out live that!
2002 ford explorer - both rear springs rusted and cracked. One in 2006 and the other in 2007.this vehicle driven by wife and not off road or for towing. On the net there are many, many owners with same exact problem.dealership says it is a safety concern but manufacture won't do anything about it.
The contact owns a 2002 ford explorer. The contact stated that the vehicle was taken to an independent mechanic to replace rear brakes where a technician noticed that both rear coil springs fractured. Repaired brakes and rear springs. Was informed by shop that this is a very common issue with 2002 ford explorers. The failure mileage was approximately 76,000. Added note, this vehicle has never been used to tow or carry heavy loads, only used as personal transport.
Rear wheel bearings worn out on ford explorer. Looks to be a huge problem with them. It should be a recall item to be fixed. Luckily no accident/or injuries!!!
Huge problems with rear differential on 02 ford explorers. Ford should take accountabilities for there lack quality in terms of engineering and manufacturing.thought it would be a good family vehicle. Unfortunately it is unsafe and a drain on the finances.
36,006 miles rear axle seals started leaking, had new set put on.not even 10,000 miles & that set started leaking.had third set put on.61,500 miles & leaking again!mechanic says i have a broken rear coil spring.could the springs have been faulty all long causing the rear axle seals to leak?
2002 ford explorer xlt rear coil springs .i have been in contact with many explorer owners and they report that their rear coil springs are breaking and cracking prematurely!as of now, no recall has been issued for this problem and as i checked under the rear end of my explorer today, both rear coils are broken and will need replacement. As i understand, this problem does not only exist in2002 models, but others also.
When in a ford dealership for lube, oil & filter change, the mechanic noticed that both rear coil springs were broken.
First the back (both) wheel bearings went. Sounded like a nasty grinding noise, very loud. I had them replaced at 750.00 to replace them and that was not including the fact that they destroyed my brakes and they had to be replaced also..very expensive.. No warranty..than replaced the drivers front bearing and not the passenger side bearing is going..will replace very soon.
Rear springs both cracked-front & rear wheel bearings bad needed to be replaced ford should recall these vehicles before someone seriously if not already has been hurt or killed in an accident.
I was driving home when all of a sudden i heard a loud clang from the rear of the car.i felt the back of the car drop.luckily, i was only about 100 yards from home so i drove it home.looking under the car once i got it home it was immediately noticeable that the driver side rear coil spring had just snapped.this car has never been used for towing or going off road; it is strictly a highway vehicle.this is an unacceptable problem, had i been on a highway or the turnpike it could have blown out my back tire causing a wreck.both rear coil springs and struts will have to be replaced now.
I purchased my 2002 ford explorer from a ford dealer in april 2005, with approximately 45,000 miles on it. I immediately noticed a humming noise coming from the rear and thought that i needed to replace the tires. After purchasing all four new tires, the noise continued to worsen. By 60,000 miles the noise was unbearable and i was told by a local garage that the right rear hub seal was the problem and that the wheel could fall off if i didn't replace it. The entire housing needed to be replaced, due to rust fusing the parts together.surprisingly, the noise continued (although somewhat more muffled this time), but i was afraid to drive it.i do alot of local on and off highway driving and i was afraid of losing a wheel at higher speeds.i took it into a ford dealer and both rear hubs needed to be completely replaced.i now have 105,000 miles on this vehicle and the problem has not re-occurred.i just can't believe though that ford has not owned up to this wide-spread problem by making these ford-owners whole after they're made to spend anywhere from $500 to $1500 (like i did) to repair a problem that surely they must know could potentially cost them another headline!
After several months of hearing a "whooshing" tire sounds from the back of the 02 ford expl xlt, and dealers telling us that nothing was wrong, took vehicle to a local service center and had to have rear suspension/axles replaced (4/04) and also had to replace the 2 back tires because of the damage.now, 1/05, same noise is present and wear on back tires, we are now being told that the back suspension/axles are bad again and need to be replaced.less than one year and we have the same problem.obviously ford needs to look into this problem.vehicle had 78k miles on it.
I have a 2002 ford explorer with about 75,000 miles.i took it to my dealerdue to a recall notice, and they performed a multi-point inspection.during this inspection, they said that both of my rear springs were broken.i found this hard to believe because i don't tow anything and i drive city streets and highways.through investigation on the internet, it seems this is a common problem for 2002 ford explorers.i will need to replace the springs as they could puncture a tire leading to an accident.the cost of the springs seems to be about $125 plus labor.*tw
I have had the rear bearings replaced 4 times and the complete rear hub assemblies and bearings replaced once (total 5 times) the car is dangerous to drive and sways going down the road.the sway links have been replaced twice. The problems keeps recurring.i have all parts bills dating back to 11/2005 when problems started and continue to date.
March '07:rear gate split under windowdecember '07 through jan '08:rear differential rebuilt twice, rear axel hubs and bearings replaced; differential noise still loudjune '08:torque converter replaced.
2002 ford explorer rear springs broke , punctured the tire.
During the 90,000 mile servicing of this vehicle, it was discovered that the rear coil springs on our 2002 ford explorer xlt had rusted completely through and needed to be replaced. We do not reside in a coastal area resulting in exposure to the salty ocean spray nor do we drive this vehicle in off road situations that would cause water to accumulate under the vehicle. For these reasons there is no apparent cause for the coil springs to prematurely rust through. I don't want to think what would have happened to my wife or i if these springs would have fallen completely off while the vehicle was being operated.
Vehicle was purchased in november 2007 where a complete inspection was made of the vehicle and its components.since that time, the vehicle was not driven off-road, had any heavy loads, towed anything, or an unusually hard driving.strange noise was heard coming from the rear suspension, found to be the rear coil springs both snapped at the top.the vehicle is kept outside during new england winters.
Rear coil spring failure on 2002 ford explorer.
I took my 2002 ford explorer in for new tires(82k miles) and the mechanic told me one of my rear coil springs was broken in 3 places.i hadn't noticed any "knocking" or noises as i drove my truck, and i don't use it off-road or take it anywhere where there's great stress put on the suspension system.to my knowledge the struts weren't damaged due to the spring failing, but i didn't have another $300 to replace both rear springs after getting new tires.i've noticed that an alarming number of people are seeing this problem with their '02 explorers.ford should be doing something about this.
Grinding noise sounding like it is from front end, especially on accelerating at low speeds, and turning slow.told to replace tires and front hub.both done and still making same noise.cannot figure what is wrong.think the sound is from transmission or rear end.also having problems with the transmission.the truck does not switch gears properly.it takes to long and sometimes reaches 4 rpms before finally switching on flat road surface.
On 01/29/2010, i took my 2002 ford explorer 4x4 to kill brake & wheel to have new tires put on the vehicle.the technician/mechanic advised me that the left rear spring for the vehicle was broke, but sitting in the center.i called tiffin brake & wheel to schedule an appointment to have the springs replaced.i was advised by an employee that the business has had "a lot of explorers have their springs replaced."the employee also mentioned that a complaint should be filed, because a recall may be in order due to the amount of explorers with broken springs.i am concerned with this issue, because the vehicle has not been off roaded and/or abused.the vehicle has been well maintained.the actual date when the spring broke is unknown.
This is my wife"s02' 4x4 v8explorer,we brought it new and now have 78,000 miles in it,at first i heard some noisei thought itcame from the tires that pretty worn out so iwent to change out the new tires while i was in the shop and wait i ask the guy can i go in there to check out the brake pads i notice the rear springs broke???? the more searching i did the more thing i find out, wheel bearing??? no more ford.......
Normal driving car with very little light towing had rear coil spring failure.i was able to drive the car to the mechanics to get fixed however there is absolutely no reason this part should fail at only 80,000 miles.i have driven cars with factory springs that had 200k on them.and someone could have been hurt, including myself.
Just found out rear coil springs are both broke. With simple search on web, found numerous other owners of 2002 ford explorers have same issue. This is a factory defect, i shouldn't have to pay for it. Plus, its unsafe!
Major noise from rear end escalated quickly requiring service. Independent service garage diagnosed and replaced right rear wheel hub assembly and left rear tie rod.this was the third of the four wheel hubs replaced on this vehicle between 70,000 and 86,000 actual odometer miles. The other two were both the fronts. Very honest mechanic showed me failed parts and three other explorers in the shop that same day with the same wheel hub assembly replacement requirement.there is obviously a defective design on this vehicle.vehicle is a highway driven car only, not off road.
2002 ford explorer 4x4 eddie bauer.left rear suspension coil spring fracture.vehicle located and driven in southeast michigan (detroit area) where roads are salted in winter.vehicle in service date (12/12/2001).incident date (12/10/2008 - 108845 miles).right rear suspension coil spring fractured at an earlier date.
Failed rear wheel bearing. Car swaying side to side, possible rollover if at high speed.
After normal driving i began to hear a loud grinding and humming noise coming from the rear drivers side tire of my 2002 ford explorer. After going to my mechanic he had said my rear bearing and hub are bad which also made my rear tire unstable. He began to tell me it is a major problem with this vehicle and the bearings, hubs, and brakes were defective due to the fact that they cannot handle the braking load of this vehicle. After researching the problem online it would seem he is correct. This is a major safety problem in that all the bearings and hubs eventually go bad and can fail at anytime making the tires unstable and could fall off during driving. This is obviously a defective design and /or parts installed in this vehicle. There are many complaints of the same events happening to other owners. Since this is a major safety issue and a very expense fix for unsuspecting owners i hope you look into this issue and make ford issue a recall. Thank you.
-the contact owns a 2002 ford explorer.while driving 50 mph he heard a loud noise coming from the rear wheels.the mechanic stated that the wheel bearings were rusted and should be replaced.the dealer made the repair.the failure mileage was 83,000 miles at the time of the repair.there had not been any other occurrences since the repair.the vehicle's current mileage was 95,000 miles.updated 07/03/07.
2002 ford explorer xlt.this suv has a third seat, that's seldom used. Has a towing package that's been rarely used. Rear coil springs that tell me none of these extra options can be used. Without endangering everybody in the car, as well as everybody on the road. This car was driven daily, to and from work, and seldom used on the weekends. Parked on pavement, not gravel, or grass, and never off road.why are they breaking? does the general public have to be warned to avoid driving past one of these suv's because they may randomly veer off the road with a tire blowout? this is typical of ford to send out recalls on the hatch, but not the much more serious (life safety) problem with it's rear coil springs.
Rear coil spring broke and damaged the strut. Dealer repaired both at cost to consumer, also suggested i replaced the other side before it fails. This ford explorer has never towed anything or has never been off road. All fourwheel bearings have been replaced on truck at 50,000 miles. But truck was under extended warranty.
1. Inspected rear coil springs.2. Found both rear coil springs broken, causing rear of vehicle to sag.3. Had both rear coil springs replaced, also replaced the rear struts.i still have the old coil springs and struts.
Rear coil springs failed on 2002 ford explorer. Vehicle only has 4,100 miles on it. This was found while oil was being changed at the dealer. It appears this is a very common problem with this vehicle. Ford need to be held accountable with this many vehicles having the same problem. Now i'm facing a 500.00 repair bill.
I purchased a pre-owned 2002 ford explorer at the end of 2007.at the time of purchase, the vehicle had just under 60,000 miles.around 65,000 i began to hear a high pitched howling sound coming from the rear of the vehicle.i had the noise investigated and had both rear wheel bearings replaced as a result.this did not, however, solve the problem.the noise continued and intensified.recently, the sound began to be accompanied by a low grinding sound and a definitely perceptible 'dragging' affect.this happened just shy of 80,000 miles.after extensive research, my problem has been re-diagnosed as a rear drive train/axle problem.i have also recently discovered that this is a persistent problem with this make/model, but ford is refusing to acknowledge/accept responsibility for the problem and the potential safety concerns associated with the rear axle seizing up during normal operation.this link: http://www.carcomplaints.com/ford/explorer/2002/drivetrain/rear_differential_problems.shtml represents a list of ongoing complaints relative to this particular issue.
I purchased my 2002 ford explorer eddie bauer in 2006, there is a roaring sound and from other responses from the internet i see that alot of people are having this same problem and a mechanic that works for ford said that it could be very dangerous and the back wheels could lock up at anytime that is very dangerous to me. Please consider a recall on this for it very important to me and alot of other people. The rear end (axle) is very important.
Passenger side rear coil spring broken in half near top portion. Apparently it is a common problem with this year of explorer, but nothing has been fixed yet.
Driving from parking lot, heard a loud thump from the rear. Upon inspecting, the rear coil spring is broken in two places.
Left side coil spring snapped suddenly while car was parked in driveway.
Rear bearings in 2002 ford explorer. Major grinding and loud scratching noises coming from drivers side rear end. I see that this is a known problem with the 2002 ford explorer, and that possible fatalities could occur by the tire falling off. I have 3 children, all under 10 years old, and this is my primary vehicle.
Looks like this is a fairly common complaint.i have a 2002 ford explorer, with 84k miles.i have been told that both rear coils are broken.based on what i am reading on misc blog sites, a great number of 2002 ford explorers have had these issues.obviously there is a defect on these rear coils and it seems like ford should step up and offer free replacements.i am going to try to replace myself as the garage wanted $850 for the work, but, after seeing the work involved, i'm not wondering if it might be easier to sell the truck and get a reliable vehicle.
Took the truck into have a vibration and noise checked out coming from the rear of the vehicle.turned out to be a failure of passenger rear knuckle assembly and wheel bearing.went on car complaints.com to see if a recall was issued for this.there were report of the same type of failure with the wheels actually coming off.
While driving (65 mph) on i 95 through richmond virginia, at 12:30 after midnight,my 2002 ford explorer (62,000 miles) developed a vibration. I made it to the ford dealer and left it for repairs. The rear end bearing, axle shaft, cv jointfailed. Four (4) days later i was on the road. It was a very frightening experience. Ford would not accept responsibility. There is no maintenance on the rear axle bearings. This is a new design and i bought an early unit.
At 51,894 we were surprised to find that ourrear wheel bearings and hub assembly had to be replaced this started as a whine and clicking noise total charge to fix approx 750.00 -- according to others on this site this could have caused an accident. At this time we also had a very loose parking brake, but was told by the dealer that it couldn't be tightened until the grooves wore out?
2002 ford explorer used for non business driving. No heavy loads or trailers. No off road use. No incidents with objects in road, pot holes, obstacles etc.both rear suspension springs broken. One spring broken in 3 places. Noticed @ 56,500 miles. Springs had been broken for a while(rust on breaks). Didn't notice it until recently broken spring on other side asymptomatic. The only immediate consequences to me were a large repair bill. It could have been a lot worse if i was presented with a need for an emergency maneuver and the faulty suspension caused an accident. I replaced both rear springs and struts. Parts in repair shop trash. Won't last there too long.repair shop reports seeing similar problems with explorer and related ford models. Internet search revealed many people had same problem with no history of abuse reported. Had rear brakes serviced at the same time. Had to replace shoe pads on parking brake because the pads both fell off. Use parking brake infrequently. Repair shop reported seeing this problem previously also.
Both rear coil springs rusted through and broke on 2002 explorer.this was noticed during inspection while having the oil changed.it appears to be bad steel as there have been many reports of this on the internet.ford should recall and pay for anyone who has already had to have these replaced.my take on this is it needs immediate attn.(in the form of a recall from ford) to save lives.
2002 ford explorer. Rear springs/coils rusted, broken, on both sides didn't know until i had estimate done for noise in front end which turned out to be uv joint. I understand to repair back springs it will cost about $325 each side and the other things i need uv joint, wheel hub, strut,etc...another $400 this is sad!!!
Transmission started to slip with no warning and completely went out on my wife's way to work. This happened at 98,000 miles. Now there is a issue with the wheel bearings and also had to replace the four wheel drive module two years earlier.
Broken rear springs causing struts to fail
Vibration and drone/roar sound at speeds of 64mph and greater.4 attempts made to repair, problem still exists.rear end assembly replaced as well as two axle shafts and drive shaft reindexed.
We are in the process of replacing the left rear outer tie rod and which the mechanic says displays excessive wear and movement. Also replacing rear gas charged struts (displays excessive wear and movement), rear coil springs (bent, cracked, and loose), and rear strut mounts. $1100.00 on a car with 61109 miles on it. This vehicle is never used to haul or tow anything. We have trucks for that. I'm sick to see all of these complaints on the same problem - it can't be a coincidence.
2002 ford explorer 4x4 eddie bauer.right rear suspension coil spring fracture.vehicle located and driven in southeast michigan (detroit area) where roads are salted in winter.vehicle in service date (12/12/2001).incident date (03/08/2006 - 69216 miles).left rear suspension coil spring fractured at a later date.
In april of 2005 my 2002 explorer with just over 40,000 miles started making grinding noise in the right rear. Took it to a mechanic and then to the ford dealership, both said the right rear wheel bearing needed to be replaced, had it replaced on 5/11/05. Within 2 weeks, the left rear wheel bearing also started making a grinding noise, had it replaced on 5/25/05. Called ford customer care who said they could do nothing. In october, 2006, at 80,000 miles (mostly e-way miles, no off-road driving, only one driver and i am the original owner), the right rear wheel bearing needed to be replaced again and one of the front bearings is going as well. Called ford customer care again to report the failures, and they still aren't interested. Have been told by several mechanics that this is a know defect with 2002 explorers, wheel bearings should last well over 100k miles. Ford has no plans to recall or even redesign the defective wheel bearings. After reading complaints from others, who have had the bearings explode while driving, i suspect that it is only a matter of time before the deaths from accidents due to the defective wheel bearings start getting reported. I personally do not feel safe driving this vehicle. Due to ford's lack of concern regarding this very expensive and dangerous defect in their vehicles, the next new vehicle i purchase will not be a ford.
My 2002 ford explorer had rear and front howling noises similar to a jet during take off. Also was very unstable at higher speeds. Ford dealership found both rear wheel bearings and rear differential bearings need replacing. They also stated that the rear had such a wobble that it would dangerous to drive in its current condition. Just the rear wheel bearings cost me almost $600. On further investigation they found the front hubs and ring and pinion noisy and also in need of replacement. The total for these repairs is nearing $3000. No wonder ford is heading into bankruptcy! this vehicle still has well under 100,000 miles, has never towed, plowed or used off-road, all highway mileage. Is this why they say ford is fix or repair daily? my next vehicle will not be ford for sure. Ford needs to have these issues recalled and fixed before somebody gets hurt.
On 10-14-2008, took vehicle in for routine nys veh inspection.midas mech informed me that a 5 inch piece snapped off at the bottom of the pass side rear coil spring .you could see that the coil spring wasn't seated right anymore.vehicle mileage was approx 66,400.never used off road. Mech informed me that 2002 ford explorers are notorious for defective wheel hubs (which is true because i recently just replaced both about 1000 mi ago at $1400) and for the strut coil over springs snapping.enough already!!when will the gov make ford own up to design and safety failures !!!???i could have been traveling on the highway when this coil spring piece snapped off and could have punctured the tire or the brake line or the fuel tank!!
Rear coil spring broke after only 76,000 miles. Light driving most times.
The contact owns a 2002 ford explorer. The rear coil springs on the vehicle broke which the contact was informed of during a brake inspection. The dealer stated that the coil springs were the same used on the ford taurus model and that they were aware of the failures with the springs. The current and failure mileages were approximately 250,000.
2002 ford explorer was in an accident because of wheel bearing problems**nar**cc transferred to dad **cgthe consumer was told the wheel bearing failed due to wear, however the consumer stated there was no noise prior to the accident.
Purchased vehicle used in april 2007 - vehicle was certified by the dealer prior to the purchase, i inspected the vehicle and test drove it.there were no issues at this time.over the last 3 months, both rear coil springs are broken.the right side is broken in multiple pieces and damaged the strut.i have done zero towing / hauling anything other than people.the vehicle is difficult to handle when you hit a bump in the road - feels like you are going to lose control.i have no idea when they originally cracked/broke.i noticed a loud noise in the rear and finally did some online research and then took it to a shop.a very expensive repair.
Rear bearing failure of 2002 ford explorer.took vehicle to dealer because of rear end noise and was told the bearing was about to explode and could have lost an axle.
Right rear wheel making noise and is loose. Wheel hub/bearing is loose and wobbly. Parking brake pads worn completely off from wheel being tilted. Failed wheel bearing!!!106,000 miles. 2002 ford explorer. Also replaced both front wheel hubs for same reason at about 95,000 miles (noisy and rough bearing).
Just like thousands of other 2002 ford explorer owners both of my rear coil springs are broken at the top of the spring and need to be replaced because they rusted from the inside out (poor quality) i also had to replace both rear wheel bearings. Obviously this year vehicle has rear end issues that need to be addressed by ford.i just cannot understand why there is no coil spring recall? ford must know there's a problem with them, all you need to do is search the web to see that several other owners have the same problems with the rear end. This should be dealt with because it's clearly a safety issue. Please help get this issue addressed before some family who isn't aware of the issue gets injured or killed.
The broken rear springs (both) on our 2002 ford explorer xlt 4x4 caused a near accident on veterans parkway in bloomington, illinois.the springs completely shattered and were broken on both the right and left rear making the suv much less stable in lane changes.when traffic suddenly slowed, we almost loss control when we tried to change lanes.it was a miracle there was not an accident.ford has known about the bad steel in these springs for years and there are hundreds of reports on the internet of this same problem on 2002 to 2005 ford explorers.we are having to pay out of our pockets about $700 for vehicle repairs even though there is a ford service bulletin on this problem.
2002 ford explorer xlt. Whiningfrom the rear has grown to a loud roar at any speed over 10mph.we don't drive this car very often, so we ignored the problem thinking it was the tires.from all i have read and heard, this can only end in a bad situation since it involves the rear differential and wheel bearings. This problem should be labeled as a recall and ford should have to pay for the repairs. This is a serious safety recall issue.
Dt*: the contact stated while traveling on the highway at 60 mph, suddenlycontrol of the vehicle was lost.the contact thought the vehicle's tire blew out, because both rear tires began wobbling.the vehicle was traveling on a normal flat surface at the time of the incident. The failure occurred under normal driving conditions, and was driven about 20 miles to the contact's residence.two weeks prior to the incident, the contact observed a low grade deep drum noise coming from the rear of the vehicle.the vehicle was taken to the dealer for inspection prior to the incident and the dealer notified the contact that both rear bearings were wearing out and needed to be replaced. After the incident, the vehicle was inspected and determined that both bearings were shot and the rear driver spring was broken.both rear bearings and the rear driver spring are permanently damaged and must be replaced.
Dt*:the contact stated while turning the vehicle at low speeds, not exceeding 10 mph, the vehicle vibrates.the dealership determined the clutch basket and rear axle seal needs to be replaced.
Vehicle mileage: 69,000.loud grinding noise from rear of vehicle while driving on the highway.no previous warning. Required tow.replaced 2 cracked rear springs, 2 damaged struts, 2 rear wheel bearings.unusual and dangerous incident for this mileage.we now know it is a "notorious problem" - old parts available.
Noticed fluid on rear passenger side lower control arm. Upon closed inspection, noticed fluid coming from rear shock and both rear coil springs were broken. Repair estimates to replace both rear coil spring assembly range from $655 to $800.
The contact owns a 2002 ford explorer.while driving approximately 35 mph, the vehicle began bouncing abnormally.upon further inspection, the contact noticed that the rear passenger coil spring was fractured.she is in the process of having the vehicle repaired and notifying the manufacturer.the failure and current mileages were 91,000.
Rear wheel almost fell off on my wife's 2002 ford explorer. There was no leading suspicion to this problem until it happened. Very dangerous and with my wife being pregnant it makes it that much more frustrating.
Dt: the contact owns a 2002 ford explorer xlt. The contact has been having a problem with the rear end. The rear endmade an extremely loud roaring sound. Took the vehicle the vehicle to three different repair shops.one said it was the tires, and the other two maintained that it was an expensive rear end problem. She talked to other people with this same type of vehicle and they allhad this problem. Also,had a ring and pinion replaced in the rear end not long after she purchased the vehicle. Currently,they toldher that thiswhat was needed to be replaced again along with other parts , including the rear axle. This noise originally started at 55-65 mph,and now it was makingnoise at 40-70 mph. Aftergoingover 70 mphcould not hear it as badly. Also, the vehicle wasleaking fluid from the ring and pinion.a strange sound that was coming from under the hood,like a buzzing sound that sounds liketransmission.in addition,the hatchback glass fell on the contact'shead. It just popped out. Thishappened twice. They do not even attempt to open the glass in the hatch. The dealership where she purcahsed her vehicle still has records of what was replaced on vehicle.
Both rear coil springs on my 02 ford explorer broke. There wasn't any indications prior for us to know it would happen.when it did it fell onto rubber stops but tracted crooked and spring almost hit tire.i went to dealer they said no recall call ford. I called ford rep said nothing they could do not enough complaints to justify a recall or fix my explorer. I went to local parts store and bought monroe quik strut.. Installed myself.saved old parts just in case because ford said get rid and save my receipt for parts in case of future recall.vehicle mileage at time was about 46,000 miles.
Dt: the contact owns a 2002 ford explorer.the contact stated that the rear bearing went out on 9-6-05. The consumer is unsure if it was on the right or the left.she did not hear a noise prior to this but reported that the vehicle felt sluggish.the contact said that the vehiclewas not steering properly and it was pulling all over the road.she reported that steering was very sloppy and she could not control the vehicle.she called ford motor company and they took a complaint from her and said they would evaluate it within 3-5 days. *mr
Broken coil springs-car is not used for towing or other activities.many such reports of premature coil breakage.my car has 66k miles on it--no third seat.both coils broken.
Rear coil springs broke on 2002 explorer for unknow reason.
Purchased 2002 explorer xlt v6 4.0l already transmission slipping solenoid or whatever out.. I have read reports and wonder why this transmission is not recalled? i have it in shop now having to have it rebuilt and everything changed.also right wheel bearings bad, upper and lower ball joints bad, suspension shot. And the records show the previous owners maintained everything well. But also had transmission replaced and had problems at 99,000miles.please doing something for all of us out here.also coolant leak, engine leak, power seat failure, and on.
Left rear spring broken approximately 3" from top of spring.spring protective coating only 20% remaining and essentially non functional.extremely heavy rust in this region of spring.
There is a loud whining sound from back end and get louder the more you accelerate. The rear end or bearings need to be replaced.
I have a 2002 ford explorer and both rear coil springs are completly rusted and broke in several places..i realize that my vechile is now 8 years old and has 100,000 miles but i've read online that many people have had this same problem with these springs breaking and blowing tires. Now im paying close to 400 dollars to have this replaced. I think ford needs to take action and stop neglecting them buying cheap material and playing with people lives and safety. They should reimburse those who have had this problem and fix all vechiles of this year...
2002 ford explorer xlt, car will not shift out of 2nd gear. Over drive off light flashes and shifting stalls. No replacement has happened yet, but seems like everyone else who has had this happen to them needed a transmission rebuild. I don't have the money to shell out for a rebuild. Also 5 months after purchasing the car, i had to replace the rear ball baring hubs and bearings. The total cost was 1,000 dollars usd.we need ford to recall the transmission.
Both rear springs are broken at the top. Also, driver rear tire blew out on inside sidewall with about 50% tread left (suspect broken spring gouged the tire). Also had to replace right rear wheel bearing (noisy andwobbly) and parking brake shoes (completely worn off from tilted axel hub). 110,000 miles. Also both front wheel bearings were replaced at 95k miles (making noise). Where is the safety recall?
2002 ford explorer badly rusted cracked rear coil springs. While doing brake job noticed how rusted and cracked rear coil springs where. Car has less than 75,000 miles on it never towed no heavy weight springs should not crack like that. Could have shot out and caused major damage (ie shot through tire or gas tank loss of control of vehicle etc.)
The contact owns a 2002 ford explorer. There was a loud noise coming from the rear of the vehicle which caused the back wheel to fail. The vehicle was taken to a mechanic who stated that the rear differential system, rear wheel and back hub needed to be replaced at a cost of $3,600. The dealer and the manufacturer were contacted but stated that there were no recalls and offered no assistance. The vehicle was not repaired. The failure mileage was 140,816.
The rear wheel bearing on the passenger side locked up while my wife was driving home from 150 miles away.lucky she heard a weird noise and slowed down prior to it seizing the tire up.
I took my car to have the tires replaced.when the mechanic put the car on the lift he informed me that both of my rear springs were crumbling.one of the springs was broken in 3 places, the other was broken in two places.the mechanic claims in his 30 years of experience he has never seen a broken spring at 51,000 miles, when the vehicle is only used as a family car and had not been a result of an accident.he said how lucky i was that the spring did not come apart killing myself and my family on the highway.we contacted ford, hoping that they had recalled this fault after we saw hundreds of complaints about the same problem on the internet.ford said there was no recall and we were responsible for repairs.this repair is going to cost over $500.i guess it is a small price when my family could have been killed.i am hoping the government can contact all ford explorer customer to warn them of this problem and hopefully prevent a certain death.
The contact owns a 2002 ford explorer.after a routine inspection, the mechanic stated that both rear coil springs failed.after being informed of the diagnosis, the contact remembered hearing clunking noises and odd suspension-related behavior.he called ford to find out if his vehicle was included in any recalls and was informed that there were none.the manufacturer has not been notified.the current mileage was approximately 80,552 and failure mileage was approximately 80,500.
Car started making humming noise when going 30-45 mph, took to a mechanic who ref me to the dealership to check the transmission and then for transmission flush, still the same issue, i was advised that the tires needed to be replaced, i have 4x4 which requires the same 4 tires or the car will jerk. The brake pedal vibrates, and the 4x4 gauge doesn't work, replaced the component and still the same issue.any who to make a long story short, now i am hearing a clinking and rubbery sound coming from the rear of the vehicle. I am now forced to take the car in... And of course be charged a ridiculous fee, for them to run diagnostics on the truck to diagnose the issue, and then of course pay for parts and labor.... My next car will be a foreign car.. They break down less, and the cost of maintenance and equivalentor less then the cost of maintaining a good ole' american made ford vehicle. (lexus, kia, and i believe either mazda or toyota are owned by ford.. So steer clear of those brands). Timeline reflects the latest issue, and the amount of previous problems.. Amount to many.
I own a 2002 ford explorer with 65,000 miles on it, have never towed anything or used it for hauling heavy loads. I take my small children back and forth to school and drive 15 miles round trip to work 3 days a week. Both rear coil springs are rusted and broken - passenger side broken in 3 spots, driver's in one spot. This has ruined the rear struts. Car is now dangerous to drive.
2002 ford explorer rear coil breakage.. Was driving and my back end dipped no noise just leaning. Went to mechanic and realized coils have just rusted out, are you serious. Explorer only has 87k. Parts just rusted out and broke.
My 2002 ford explorer rear springs broke just the other day. Mine had rusted out and broke at the bottom and top of the springs from rusting out.
Heard loud roaring noise coming from back rear tires. Had explorer checked to find out that right rear tire was almost ready to come off explorer. After doing some looking around on the web i found out that many other ford explorer owners are also having these hubs/bearings wearing out very early (50-70k miles). This is a very dangerous problem and ford needs to recall these explorers before someone gets hurt.thank you
After failing inspection because both rear coil springs were broken.vehicle has never towed or carried heavy loads.
I took my 2002 ford explorer with 67k miles on it to the dealer for a recall.they offered a free inspection of which they informed me the right rear spring was broken.there was no indication it was broken while driving the vehicle, so there is no way of knowing when it broke.the problem will be corrected by replacing the spring.no improved spring part number was available for ford, so i expect it to break again in about 70k miles if i buy a new ford spring.
Rear coil spring found broken during routine brake inspection.
Broken rear springs, two uppermost coils collapsed on both drivers and passenger sides. I noticed it when i was changing the brake pads and rotors in august 2007. From the rust, it appears that the springs have been broken for a while. Have yet to replace since it doesn't seem to have effected handling, but intend to do it this fall just to be safe.
Front and rear bearing for the 2002 ford explorer fails while driving. Ford is aware of the problem but will not recall until your approval, repairs are made at the owners cost....please help.
2002 ford explorer with broken coil spring, crack under rear window, and transmission slip, broken parking brake shoes in assembly. Same complaints that seem to be common. And same with everyone else, no help from ford.
In april of 2005 my 2002 explorer with just over 40,000 miles started making grinding noise in the right rear. Took it to a mechanic and then to the ford dealership, both said the right rear wheel bearing needed to be replaced, had it replaced on 5/11/05. Within 2 weeks, the left rear wheel bearing also started making a grinding noise, had it replaced on 5/25/05. Called ford customer care who said they could do nothing. In october, 2006, at 80,000 miles (mostly e-way miles, no off-road driving, only one driver and i am the original owner), the right rear wheel bearing needed to be replaced again and one of the front bearings is going as well. Called ford customer care again to report the failures, and they still aren't interested. Have been told by several mechanics that this is a know defect with 2002 explorers, wheel bearings should last well over 100k miles. Ford has no plans to recall or even redesign the defective wheel bearings. After reading complaints from others, who have had the bearings explode while driving, i suspect that it is only a matter of time before the deaths from accidents due to the defective wheel bearings start getting reported. I personally do not feel safe driving this vehicle. Due to ford's lack of concern regarding this very expensive and dangerous defect in their vehicles, the next new vehicle i purchase will not be a ford. *
2002 ford explorer driver side rear coil spring broken.
I was hearing a loud sound from the rear-end, thought it was the tires so i replaced them. Brought the vehicle in because i believe the bearings were going, which they were, at which time they stated the rear spring was snapped. The car is in the shop now getting repaired and i am unsure how this happened because i never felt anything that seemed like a spring snapping. I was also informed by the mechanic that it is a common problem in fords and mercurys.....
I brought my 2002 ford explorer to my mechanic because i noticed a very loud rubbing noise.upon inspection, my mechanic discovered that both rear coils were cracked.my vehicle is a "soccer mom" car and has never been off-road.he had to replace the coils, rear rotors and rear wheel bearings because of the damage from the coils.my vehicle has approximately 124,000 miles.
In april of 2005 my 2002 explorer with just over 40,000 miles started making grinding noise in the right rear.took it to a mechanic and then to the ford dealership, both said the right rear wheel bearing needed to be replaced, had it replaced on 5/11/05. Within 2 weeks, the left rear wheel bearing also started making a grinding noise, had it replaced on 5/25/05.called ford customer care who said they could do nothing.in october, 2006, at 80,000 miles (mostly e-way miles, no off-road driving, only one driver and i am the original owner), the right rear wheel bearing needed to be replaced again and one of the front bearings is going as well.called ford customer care again to report the failures, and they still aren't interested.have been told by several mechanics that this is a know defect with 2002 explorers, wheel bearings should last well over 100k miles. Ford has no plans to recall or even redesign the defective wheel bearings.after reading complaints from others, who have had the bearings explode while driving, i suspect that it is only a matter of time before the deaths from accidents due to the defective wheel bearings start getting reported.i personally do not feel safe driving this vehicle.due to ford's lack of concern regarding this very expensive and dangerous defect in their vehicles, the next new vehicle i purchase will not be a ford.
Needed lower tierod ends replaced and it was discovered that both rear coil springs were rusted and broken.
2002 ford explorer. Failed transmission, starter, rear wheel bearings, airbag, pinion, electric window. Now loud sounds from rear of car.
Upon inspecting our 2002 ford explorer for state inspection, i discoveredthe right rear coil spring to be broken. This is one of two broken on this vehicle to date, the first was the left rear discovered by the local ford dealer when in for a routine check, they replaced that spring, i replaced the right side & still have the pieces (3 to be exact) in my possession. We have also had all four axle bearings replaced. One of which became so hot, the left side rear hub cap melted & fell off the wheel. All four bearings were replaced by the dealer. None of the bearings or hub cap were under warranty so we were stuck with those & the rr spring expense.knowing the type of part failures on our explorer it brings up a more crucial question of, could any of them have resulted in serious consequences. Rollover,swerving off of the road to possibly hit something or someone,etc. What could have happened if both rear coil springs broke around the same time?i've always enjoyed ford products, repaired many,hope they will take this and apply it to tougher test standards.vehicles' current mileage is over 120,000 i understand other ford models have had other coil spring concerns also, such as a notice we received when we owned our '95 windstar.
I own a 2002 explorer, with only 74k miles on it.i began making a severe humming noise while driving.took into dealer and i was told that my right rear wheel bearing was bad and this i need to get this fixed right away.i had it in within a day, while they fixed my right rear, they noticed that one of my front wheel bearing is going bad.from what i am hearing ford is aware that on the 2002 explorers there are issues with the wheel bearings.i am glad ford recognizes that.....considering this seems to be a dangerous scenerio, especially as i travel with my 5 year old in the vehicle.ford needs to do a recall on 02 explorer's wheel bearings.
Grinding noise sounding like it is from rear end, especiallyaccelerating at high speeds, and turning. Told to replace rear hub assembly.
After getting my rear tires replaced, the mechanic told me that i had a crack in my right rear spring for my suspension.
Humming/whinning sound coming from rear-end especially when accelerating.brought in to dealership 3 times, repaired 2 times while under warranty.rear-end completely changed 2nd time.making the whinning sound again now even louder, drowns out radio.not under warranty anymore but obviously a manufacturer defect with the 2002 model, considering all the complaints with the exact problem i have read upon research.will a recall be issued to prevent any accidents that could occur from a rear-end going out while driving?my explorer is a family hauler, hate to put my babies at risk...
I own a 2002 ford explorer xlt. Vehicle has @ 57k miles on it. Wheel bearings had to be replaced. My understanding this isfactory sealed and should not need replacing this quickly. Normal lifetime of wheel bearings should be over 100k?
My 2002 ford explorer has been repaired for major transmission and rear end problems approx. 15 times in the past 3 years.the transmission continues to slip between 2nd-3rd and 3rd-4th gear.in reverse the clutch binds up.the rear end roars and was replaced at 35,000 miles (after numerous fix attempts) and at 66,000 miles rear wheel bearings, ring gear & pinion were replaced.the transmission was almost overhauled at 35,000, re-programmed approx 3 times and needs to be done again now.the compass has failed twice.
Rear spring breakage both rear springs were broken vehicle not used for rough duty the dealer it was purchased from said there was no recalls or campaigns but parts manager stated he has sold seven sets of springs for theses vehicles i believe this needs to be addressed being it is a safety and handling issue.
1. Roaring noise in rear end2. Left and right rear bearings shot3. Replace left and right bearings and hubs.
Broken rear springs.my ford service manager said that there is a known problem with broken rear springs on explorer's as well as other ford's.this is very dangerous as the driver has lost the functionality of the truck.mine broke while sitting at a stop light and my daughter and i heard a loud bang.i thought a tire blew.$800 to fix, for just the 2 rear springs, but service manager said he would recommend replacing the fronts as well.until i can get truck in for service i am afraid to drive the truck as the bottom of the spring landed on the rear suspension and may cause further damage as it rubs.i drove truck slowly home as the truck now leans to the right (side that failed) and i have definitely lost the handling characteristics to this truck.
Bought the car used in sept. 2007. A month and a half later, had to replace rear passenger wheel bearing. A month after that, we had to replace the driver side rear wheel bearing. Driver door window motor went a week after the wheel bearings. Abs light is on. Also had to replace two coils in the electrical unit. Put approximately 3,000.00 into car since purchase in less than eight months.
My 2002 ford explorer has broken rear suspension springs.my vehicle has 75,000 miles on it.i have noticed that there are numerous customers with this same problem.this may be due to bad steel or heat treatment of the parts.i am requesting action on this item.i do not do any hauling or towing to cause the problem.
Only 83,000 miles on my 2002 ford explorer and i am faced with a bill of around $2,500 for repairs.the rear wheel bearings and hubs need to be replaced.the rear struts need to be replaced.the front stabilizer bar bushings need to be replaced.when the car is driven you can hear noises like a whining sound.it sounds almost like a plane is landing in my back seat.
I own a 2002 ford explorer, purchased new in 2001. First a few years after the vehicle was purchased, my o/d light stated flashing. I brought the vehicle to my local ford dealer as it was still under warranty. The transmission was overhauled and haven't had a problem. In 2008 i had routine brake replacement done on my vehicle at a local garage and when this was done the technician working on the vehicle noticed that my rear coil springs were broken and nearly fell out. I had this problem replaced with new shocks and springs and did not think something like this would happen because the vehicle had low mileage. Now just recently with 61000 miles on my vehicle the o/d light began to flash again, i had problems shifting from park to reverse, their was a definite slip, and also noticed a few days before the light came on that their was a shudder when upshifting from 4th to 5th gear. I brought the vehicle to my local ford dealer and they determined that i needed to replace the transmission. Due to the cost of this being over $4000.00, i decided to bring it to a reputable transmission repair facility. I did get a lower quote and authorized the repair. I spoke to the owner of the business and he advised me that the transmission needed to be remanufactured and they also found water or coolant in the transmission fluid. The owner also advised me of the fact that their is a vent for the transmission and it was plugged with some sort of plug which should not be their.
Broken rear coil springs on 2002 ford explorer xlt, 85000 miles.also need front and rear wheel bearings, seat belt tensioner, emergency brake repair.
2002 ford explorer ltmd...90k miles front wear bearings completely blew out, rear struts leaking massive oil and rear springs fractured....had front bearings replaced when it disables brake usage from tires being crooked in next couple of days need to have rear end done with struts, springs and bushings....all new parts no choice and $2600.00 later in all the springs are the biggest issue, they should not break.
Rear coil springs (left & right) have both rusted through and are only held in place by the weight of the vehicle.
2002 ford explorer 4x4 eddie bauer. Left rear suspension hub/bearing failure. Vehicle located and driven in southeast michigan (detroit area) where roads are salted in winter. Vehicle in service date (12/12/2001). Incident date (12/10/2008 - 108845 miles). Right rear suspension hub/bearing failure at an earlier date.
The coil spring on my 2002 ford explorer snapped off at the top and now rests atop my sway bar.i have read of several complaints of this happening since it has happened to me.
We noticed a humming noise and a small oil leak coming from the rear axle.we took the vehicle to the ford dealer and were informed that the rear differential was in need of repair and that this was a known problem with explorers.we were given a discounted rate for the repair.two weeks later the left rear wheel bearing went out (with only 59,000 miles) and were told that this had nothing to do with the rear differential repair and would cost a total of $700 for both rear wheel bearings.
While rotating the tires on my 2002 ford explorer i found that both rear springs are broken. I believe this is caused due to sub standard materials as my car has never been used for off road or towing. My car has only 62,000 miles. Both springs and struts will have to be replaced.
I took my car in for a simple oil change and inspection and they noticed 2 rear coil springs broken and bad rear right wheel bearing. I feel this is a major repair/recall ford motor company should take care of before someone seriously gets injured or dies. I drive this vehicle to and from work locally with 2 small children under the age of 6. I'm glad we didn't get into a major accident with this happening.
The contact owns a 2002 ford explorer.the contact noticed that the rear of the vehicle was lower to the ground than usual.the vehicle was taken to an independent mechanic and a ford dealer and they both verified that the rear coil springs failed.the failure mileage was 68,000.
My rear passenger wheel bearing is going out... This had happened to many other explorers drivers and i do not think it is safe..... Wheel could fall off to unknown driver.
Heard grinding noise which mechanic diagnoses as rusted and broken rear coil spring. Shortly after, the other rear coil spring broke into several pieces. Metal used in coil springs seem to be defective and should not need to be replaced after 5 years. No off road driving. Normal use.
Vehicle started to make terrible grinding/rubbing noise while 50 miles from home.on exit ramp to my city, it swayed...the next morning my cousin examined the vehicle finding the right rear spring broken, and the left in terrible condition as well. I am just thankful nothing bad happened on my way home.i have never had this vehicle off road nor used it to pull anything.after viewing all the complaints of the same issue on the "car complaints" web site, i cannot understand what has to happen b/f ford is forced to make a recall on this item?????i had to have the parts replaced, and i do have the old springs!good thing i did not hit a huge bump or pot hole on my way home or have to swerve quickly, i hate to think of what might have occurred!
02 ford explorer,bad wheel bearing, go on internet and find out very high failure rate of these bearings that could cause wheel to come off and potentially kill someone.ford will not recall these bearings.
Dt*:the contact stated while driving at speeds of 20mph or more there was a roaring noise coming from the rear end of the vehicle.initially the contact suspected the tires needed replaced.the vehicle was inspected by an independent tire repair shop.the repair shop mechanic suggested the vehicle should be inspected by an authorized dealer because it was determined there were no problems with the tires.the mechanic suggested the noise could possibly be associated with the rear suspension. Updated 7/13/2006 -
Upon taking my 2002 ford explorer for a routine oil change. I was informed by the ford dealer that my left rear spring was broken. My explorer only has 26,116 miles, how could the springs break? i never carry anything heavy, usually only one person is in the vehicle. Iv'e been reading on the internet and there are hundreds of other people with the same problem. Why hasn't nhtsa looked in this issue since it is a safety problem? ford motor co. Knows this is a defect since they changed their design after it was discovered. Can nhtsa re-examine this issue and order a recall before someone jets injured.
I took the vehicle to a dealership to have the struts looked at and they told me that the right rear wheel bearing was in need of repair and both rear coil springs were broken. I have noticed on other chat rooms that this is a common occurrence for this make/model of vehicle and i was referred to this site.
Rear spring broken on 2002 ford explorer with 80,000 miles.
2002 ford explorer xlt 4.0 engine.rear coil spring failure.the vehical has never been used off-road and the springs do not have surface rust but both are broken.car in for recall on cruise control and ford "found" issue.turns out it is very common in this model and ford dealers find it a great way to make extra dollars.u-haul will not rent trailers to owners of ford explorers.they say that there are too many claims but will not reveal nature of claims.ford said that they have no comment on issue.i can forward e-mails from both u-haul and ford stating such.
This vehicle has been maintained per manufactures recommendations. It is not used off road and run under normal conditions. With no warning and no previous noise the right rear wheel hub/bearing failed. The bearing came apart and the wheel was so loose it was walking 1-2 inches side to side. Had my wife not been driving slowly there could have been a horrific wreck. Luckily she was close to a shop when it happened. I have not fixed it as of yet but am in the process now. I know i will need a hub, bearing and the brakes were knocked out by the walking motion. There should have been a recall on this. I see on the internet where a lot of individuals have had the same issue.
Our 2002 ford explorer xlt with 109,000 miles has serious transmission slippage between 2nd and 3rd gears.the local dealer and an independent repair shop state that the transmission needs replaced at a cost between $2,500 and $3,500.it is dangerous to drive in its current condition because there are times when it will not accelerate.the rear differential and ball bearings also need replaced according to 2 separate mechanics.there is a random thumping coming from the back of the vehicle daily.the cost to repair is between $2,000 and $5,000.they cannot tell us exactly until they actually get in there to do the repair.
Bought the car in july 2004at around 50,000 miles. Heard a loud noise coming fromrear of the truck.currently,the noise has proceeded to the front.i have not replaced anything because i really don't know what i am going to have to change.i was wondering if there is going to be a recall on this truck.
I have a 2002 ford explore with 47,000 miles. Was told both rear springs were broke during vehicle inspection. Don't know when they broke.daily driver only, no towing. Should not happen at 47,000 miles should have a recall with all the complaints with springs.
Heard loud roaring noise coming from back rear tires. Had explorer checked to find out that right rear tire was almost ready to come off explorer.hubs/bearings wearing out . This is a very dangerous problem and ford needs to recall these explorers before someone gets hurt.
2002 ford explorer with slightly less than 130,000 miles with near incident of rear passenger wheel falling off at highway speed.
The contact owns a 2002 ford explorer.the contact stated that the air bag indicator remained illuminated.the dealer stated that the seat belt latch system does not work and they are charging himto diagnose and repair the failure.the contact stated that it is a safety hazard that the seat belt does not work.the failure and current mileages were 47,600. Updated 12/10/08 both of the rear springs broke and the rear axle bearing was bad. Updated 12/16/08.
My 2002 ford explorer has been repaired for major transmission and rear end problems approx. 15 times in the past 3 years.the transmission continues to slip between 2nd-3rd and 3rd-4th gear.in reverse the clutch binds up.the rear end roars and was replaced at 35,000 miles (after numerous fix attempts) and at 66,000 miles rear wheel bearings, ring gear & pinion were replaced.the transmission was almost overhauled at 35,000, re-programmed approx 3 times and needs to be done again now.the compass has failed twice.
My problem is with the rear differential as well as the hub bearing assembly in the2002 ford explorer, 60,000 miles onthe vehicle.terrible grinding sound in rear wheels, both rear bearings in wheelswere bad, as well as differential noise and leaking of fluid, e no recall on these issues, but i have found thousands of complaints for this same issue. It wasa safety violation not to recall these. If the rear wheels lock it would send vehicle into a spin, or travel off the road, why have you not remedied this with ford? you were taking a great legal risk, by not looking out for the safety of consumers.
Currently own a 2002 explorer xlt with only 65k miles on it.the transmission is in need of a rebuild because is slip from time to time.the rear differential seals are leaking.the entire rear of the vehicle makes a humming noise so i suspect that a rear bearing is going bad.not to mention the 4wheel drive system has not worked since i bought it a little over a year ago.i've had intermittent issues with the air bag control module and also the backup alarm system.there is nothing but poor write-ups about this truck all over the internet.all the same problems i'm experiencing are problems many other drivers have also had.
While driving (65 mph) on i 95 through richmond virginia, at 12:30 after midnight,my 2002 ford explorer (62,000 miles) developed a vibration. I made it to the ford dealer and left it for repairs. The rear end bearing, axle shaft, cv jointfailed. Four (4) days later i was on the road. It was a very frightening experience. Ford would not accept responsibility. There is no maintenance on the rear axle bearings. This is a new design and i bought an early unit.
My 2002 ford explorer had rear and front howling noises similar to a jet during take off. Also was very unstable at higher speeds. Ford dealership found both rear wheel bearings and rear differential bearings need replacing. They also stated that the rear had such a wobble that it would dangerous to drive in its current condition. Just the rear wheel bearings cost me almost $600. On further investigation they found the front hubs and ring and pinion noisy and also in need of replacement. The total for these repairs is nearing $3000. No wonder ford is heading into bankruptcy! this vehicle still has well under 100,000 miles, has never towed, plowed or used off-road, all highway mileage. Is this why they say ford is fix or repair daily? my next vehicle will not be ford for sure. Ford needs to have these issues recalled and fixed before somebody gets hurt.
My 2002 ford explorer has been repaired for major transmission and rear end problems approx. 15 times in the past 3 years.the transmission continues to slip between 2nd-3rd and 3rd-4th gear.in reverse the clutch binds up.the rear end roars and was replaced at 35,000 miles (after numerous fix attempts) and at 66,000 miles rear wheel bearings, ring gear & pinion were replaced.the transmission was almost overhauled at 35,000, re-programmed approx 3 times and needs to be done again now.the compass has failed twice.
This is my wife's vehicle so i do not drive it often.when i did i noticed the loud roar and asked how long it had been there.she said a couple months.i replaced 3 of the 4 wheel bearings.had i not drove it myself the wheels could have fallen off!!!she has my two children in there also.thanks ford!!this is not an old vehicle. Less than 80,000 miles.if there is no recall on these bearings and someone gets killed i hope ford is sued so bad they go under.recall your piece of crap bearings like you should.
I am the fleet manager of the buffalo grove park district and we own four ford explorers two of the four a 2002, and a 2003, explorer 4x4 xlt have had numerous expensive problems such as wheel bearing failures three failures on the 02 explorer and one on the 03, rear strut failure,seals leaking converter clutch failure,rear axlenoise gear whine,clutch pack noise,all these problems on vehicles that are out of warranty by mileagebut only a couple two or three years old. This year jan 04 to jan 05 3,500 in repairs for these two vehicles, not including the rear axle problems on the 03, this is "not acceptable"p.s. The mileage 72,000 on the 02, and 51,000 on the 03
Sudden loss of fluid from left rear shock, detected by pool of fluid on garage floor.2002 ford explorer with 37500 miles of normal highway driving.failure was sudden and premature, possibly resulting in vehicle instability if not detected by careful inspection.dealer was not willing to hold part for ford failure mode analysis?with suv history of suspension concerns, this dealer response seems inappropriate?i saved the shock they replaced.
Failure of both rear springs on 2002 ford explorer.95,000 miles, normal duty (never overloaded).springs literally breaking apart starting at top.suspect design or material flaw.internet search indicates this is not isolated incident.suspect further spring failure could lead to loss of control/roll over. Please investigate -- in my opinion this should be serious safety recall item.
I found an ~3" long piece of unknown steel in my garage.noticed the right side of the vehicle was about 2" lower than left.the unknown steel was part of the top of the coil spring.also, the bottom of the spring was broken and the spring had come to rest on the lower swing arm.total of 3 breaks on the right side spring.when the vehicle was placed on a lift the right side was found to have two breaks, also near the opt of the spring.called local dealer and was told they have repaired 'a few of them'.repair garage could not obtain aftermarket springs, they were told they were on national backorder.local dealer was out and received 2 today, which were installed.i have placed ~95% of the ~62,000 miles and vehicle was not abused in any form.old parts and pictures are available upon request.
Both rear coil springs broken. Vehicle drove normally to dealer for wheel bearing replacement.however, mech. Found both coil springs broken while replacing left wheel bearing.
During a service the rear spring was foind to be broken in two places.the first two coils of the righ rear coil spring were broken.
2002 ford explorer's rear springs cracked.
2002 explorer rear coil springs broke at 76,000 miles.the front brake pads were replaced.
Both rear coil springs are broken - mileage 50,000. Just noted while doing undercarriage inspection.
The contact owns a 2002 ford explorer.the contact stated that the air bag indicator remained illuminated.the dealer stated that the seat belt latch system does not work and they are charging himto diagnose and repair the failure.the contact stated that it is a safety hazard that the seat belt does not work.the failure and current mileages were 47,600. Updated 12/10/08 both of the rear springs broke and the rear axle bearing was bad. Updated 12/16/08.
-the contact stated that while driving 50 mph inthe2002 ford explorer he heard a loud noise coming from the back of thevehicle.the contact took the vehicleto dealerfor a wheel bearing repair when the odometer reached 10,300 miles, and was informed that both the rear spring and the emergency brake cable were fractured.the contact stated that he tried to get a resolution for repairs on the vehicle because it was still under warranty, but the dealership refused to repair the vehicle unless the contact paidfor the repairs.the contactpurchased the vehicle from wentworth motors , and they told the contact that he hadto take the vehicle to a ford dealership for the repairs.the current mileage was 10,600.the rear springs failed. Updated 04/12/07.
I took my 2002 explorer in for recall on rear door. They told me that both rear springsbroke. This vehicle has less than 44,000 miles on it, and has the tow package although nothing was ever towed. The springsthat broke are at the very top and hard to find.mechanic would have had to know to look there to find it. This led me to believe that there have been others with the same problem.
After noticing problems with the rear suspension, it was discovered by my dealer that both rear springs were cracked, and also the shocks were frozen in place.i asked for the old parts and it is obvious from seeing the springs that the breakage resulted from bad steel. Dealer advised me it is not currently under recall.
Dt*:the contact stated while traveling at various speeds, the vehicle sounded as if somethingwas rubbing against the ground.the vehicle was pulled over and inspected.the rear end was observed to be riding low.an independent repair shop determined the rear springs were fractured and they were replaced.
Broken rear coil springs on my 2002 ford explorer.noticed when changing the brakes.
2002 ford explorer both rear coil springs broke.
Both rear coil springs broke on both sides of ford explorer.
The contact owns a 2002 ford explorer xls.the mechanic was rotating both rear tiresand changing brake pads. The mechanic stated that the rear coil springssheared off. The current mileage was 51,600.the consumer has provided both the invoice and pictures of the broken coil springs. Update 4/23/07
The contact owns a 2002 ford explorer.her rear passenger coil spring has fractured.the dealer and the manufacturer were notified of the failure.since the warranty had expired, she was ineligible for a free remedy. The failure mileage 47,600.
The contact owns a 2002 ford explorer . While changing the brake pads, he noticed that the rear coil springsfractured. The vehicle was taken to a ford dealer, and the axles bearings,the rack and pinion, and the rear coil springs were replaced at an expense of $2140.56. The failure mileage was 87000. The current mileage was90000.
The contact owns a 2002 ford explorer.while the vehicle was undergoing an oil change, the mechanic found a crack in the rear coil springs.the contact did not notice any prior failures.the vehicle has not been diagnosed by the dealer.the current and failure mileages were 106,000. Updated 6/9/08
Took my 02 explorer to dealer for pa state inspection on 2-26-08. Vehicle logged 79,000 miles.dealer found both rear coil springs broken at very top of each spring. This failure resulted in the failure of both rear shock absorbers which also had to be replaced. This, in turn, required the replacement of both rear insulators and brackets.this vehicle is not utilized for towing or "off road" activities.
The contact owns a 2002 ford explorer. The contact stated the vehicle was taken in for service at an authorized dealer when the mechanic noticed that the rear passenger side coil spring had fractured. The failure had occurred on three different occasions prior to the dealer's discovery of the failure. The failure mileage was 95,000 and the current mileage was 97,000.updated 11/9/10 updated 11/16/10
The contact owns a 2002 ford explorer. While driving approximately 35 mph and attempting to make a sharp left turn and the rear of the vehicle swerved out of control. He was able to bring the vehicle to a stop without incident and noticed that the passenger's side rear tire was shredded which caused him to lose control of the vehicle. The vehicle was towed to a local repair shop. The mechanic stated that the two rear coil springs were fractured which shredded the rear passenger side tire. The mechanic also replaced the two rear tires,spring set with standard suspension, pinion shaft seal, two rear rims and both rear coil springs. All repairs were made at the owner's expense. The failure mileage was 51,898. Updated 06/29/10. *ljupdated 09/21/10
The rear coil springs on the 2002 ford explorer fell apart! pieces of the coil are breaking apart with razor sharp edges.i've never seen springs fall apart like this,the metal has to be defective. I have found parts of the coils in my driveway, so i'm sure there has to be some coming off on the road. I have pictures if you would like a better understanding of what i'm talking about.
While driving my 2002 ford explorer within the city, i was stopped at a stop sign when i heard a popping sound and the car's right rear tire deflated.i moved out of traffic, called a tow truck and it was discovered that the right coil spring had broken off and punctured the rear tire (which by the way was brand new).it was very fortunate that i was not traveling at a high rate of speed when this occurred.the ford dealer replaced the right spring, but saw no need to replace the left.sounds like defective heat treating to me.
2002 ford explorer rear coil spring was defective, consumer wants to be reimbursed.
The back coil springs on my 2002 ford explorer have broken. My sister's, nephew's and a friends has also broken on the same make and model as mine. I would think that there is something wrong for all of us to have the same problem with the back coil springs. I am not for sure if any one else has had this problem or not? will there be a recall on these springs? we have all had to have these springs replaced and they have not been cheap.
The contact owns a 2002 ford explorer. The contact was rotating his tires when he noticed that the rear passenger coil springs had fractured. The contact replaced the coil spring. One year later while having the vehicle inspected by an independent mechanic, the mechanic advised that the rear driver and front passengers side coil springs were also fractured. The vehicle was not repaired. The failure mileage was unknown and the current mileage was 139,994.
Rear spring failure.
The contact owns a 2002 ford explorer.the dealer informed the contact that the coil spring on the rear passenger side suspension failed.the dealer did not state the cause of the failure.as of august 1, 2007, the vehicle has not been repaired.the contact stated that the coil spring on the rear driver side suspension failed june 2005.he also stated that the transmission failed at 79,835 miles.the current and failure mileages were 79,835.updated 02-04-08.the consumer discovered he didn't have 3rd gear. Updated
Dt: contacttookvehicle to a service dealer, and they informed him that the rear coil springbroke.
1. Inspection of vehicle2. Rear coils springs broken3. Repalcement
Broken rear coil spring.
Rear coil spring on drivers side is cracked through. Talked with my mechanic and he said that this is not the first time he has seen this. Probably every third explorer he has seen has this problem. He questioned local ford dealer on this and was told there is no recall on this problem.
Dt*: the contact stated the vehicle rode lower than normal.the vehicle was taken to a service dealer, who determined that the rear coil springs were both fractured.the springs were replaced, but the dealer was unable to determine the cause of the fractures.the manufacturer was also notified. Updated 12/12/2006 -
Drivers side rear coil spring snapped and passenger side rear coil spring snapped in 4 places. Mechanic at midas told me they are seeing alot of these on the 2002 ford explorer.wondering if ford is doing anything about this.i called there customer service and didn't get anywhere with them.
Broken rear springs
Dt*:the contact stated afterhavingrear axle pinion seal repaired at a local independent repair shop the mechanic noticed the rear suspension coil springs were broken and needed to be replaced.the manufacturer was consulted.
The contact owns a 2002 ford explorer. The contact stated that the vehicle failed state inspection because the rear coil springs were fractured. The vehicle was repaired by a local mechanic. The dealer was contacted and stated that there were no related recalls to the failure. The manufacturer was not been notified. The current and failure mileage was approximately 200,000.
The contact owns a 2002 ford explorer.in the process of getting an oil change, it was discovered that both rear coil springs failed.the failure did not rupture the tires.the current and failure mileages were 140,000. Updated 10/14/08 updated 10/24/08.
Broken rear coil springs.vehicle never used off road or anything other than normal roadway driving.went for new tires and mechanic found both rear coil springs broken.the drivers side spring was broken into multiple pieces.
Vehicle mileage: 69,000.loud grinding noise from rear of vehicle while driving on the highway.no previous warning. Required tow.replaced 2 cracked rear springs, 2 damaged struts, 2 rear wheel bearings.unusual and dangerous incident for this mileage.we now know it is a "notorious problem" - old parts available.
The contact owns a 2002 ford explorer.while driving approximately 30 mph, the contact heard a loud noise outside of the vehicle.upon reaching his destination, the contact discovered that the rear passenger side coil spring failed without warning.the vehicle is currently inoperable and has not been repaired.the failure and current mileages were 96,000.
Rear coil spring broke last week with only 65k miles on my 2002 ford explorer. It has never been off road. I'm told by several mechanics its a common ford problem. Why is there no recall? i have piece of old spring showing rust. It cost me $500 to repair. Ford says no recall or cust sat program.
Passenger side rear coil spring broke.
The contact owns a 2002 ford explorer.while driving at any speed over a bump in the road, the contact could hear a rubbing sound coming from the rear of the vehicle.while the wheel bearings were being serviced, it was discovered that both the driver and passenger side rear coil springs failed.the vehicle has not been diagnosed by the dealer.the current and failure mileages were 81,979.updated 06/17/08.*lj
Rear coil spring on ford 2002 explorer broke.took car in for annual inspection and mechanic discovered the problem.while it was replaced with a dealer part, i was informed that all it would have taken for the spring to pierce a tire or brake line was to hit a bump in the road.who knows how long i was driving around with this problem and in danger of a possible fatal incident.
The contact owns a 2002 ford explorer. While driving approximately 45 mph, the contact heard a noise under the drivers rear side of the vehicle. The contact noticed that the coil springs were breaking off in pieces. The vehicle had not been repaired at the time when the complaint was filed. The current mileage was approximately 96,000. The failure mileage was approximately 93,000.
On routine inspection, it was discovered that the left rear spring on my 2002 ford explorer was broken.this vehicle has 55,000 miles on the odometer.fortunately, it was probably not broken long since i inspect my vehicles regularly.when i went to the local ford dealer, they initially wanted me to pay the full repair bill for replacement of the spring; however, after negotiation, they offered replacement if i paid half of the bill, or $78.00.i agreed to this offer, and had the spring replaced.i feel, and expressed this opinion to the ford agency, that this spring should not break after only 55,000 miles.in addition, i am now concerned about the other rear spring, and what would happen if i was traveling at highway speeds and it broke.
2002 ford explorer. Consumer states problem with tires *tgwthe consumer experienced a tire blow on the right rear tire.when triple aaa arrived, the consumer was informed the rear coil spring along with 3 lug nuts had failed. In july 2010, three more lug nuts broke again.
Both rear coil springs are cracked/fractured completely through.spring coils are collapsed onto each other at the location of the fracture.this is should not happen.springs/struts should lose tension over time but should not completely fail to the point they completely crack into two pieces.some quick research shows that this is a chronic problem with the 2002 explorer.this is a safety issue and should be addressed by the manufacturer.
Apparent manufacturing defect causes a simultaneous breakage of one or both rear suspension coil springs.in my case, both rear springs were discovered broken on a routine service visit.
Horrible whining noise coming from rear differential ofmy 2002 ford explorer limited edition. Replaced twice already and now it's whining louder and louder everyday. I refuse to pay for the same repair a 3rd time. I have read many complaints on the web about this problem, along with many other similar complaints. Other popular defects for the new ford explorer are cracked rear coil over springs, along with transmission and a/c problems, etc, etc. How many more complaints is it going to take before ford stands up to their design flaws...????
The contact owns a 2002 ford explorer.during a routine inspection, the mechanic stated that the rear coil springs broke.the dealer inspected the vehicle and stated that the rear coil springs were defective.the mechanic replaced the rear coil springs and there had been no further occurrences.the current and failure mileages were 61,000.the dealer information is not available. The vin was unavailable. Updated 11/06/07
Cpsc# i11a0238a. 2002 ford explorer. Studs for vehicle rear right tire completely snap in half. *ln
It started very early after buying the 2002 ford explorer...electrical prob..couldn't get veh started...100 miles away from home dealership....towed to closest forddealership...fixed; or so we thought. Same thing happened a week later. Homedealership advised us that the other dealership installed the wrong part and it could have caused life-threatening problems....we contacted the other dealership and advised them what our home dealership said...of course the dealership denied this...anyway...home dealership installed new part...veh ok....then wheel bearings had to be replaced in front1st left side-then right. (this was after the rear end was replaced) boy, was that a major fight with the home dealership!now! the transmission is gone!!!!! isn't there something we can do?ford has been using defective parts!!!!and now asking for government money???!!!!ford should be paying for this!
Rear end is making a horrible rubbing noise....thought it might be the tires but i just replaced all 4 tires with the same exact tires they come from factory with and still have the problem.
After owning for a week and a half, had to have the g ears in the rear end replaced.later informed that the tires were not evenly worn which was causing the rear end to pop.after replacing the tires, the four wheel drive would not work.the 4 x 4 module and the wiring need to be replaced, costing $1000.00.that is not including the driver window switch needing to be replaced as well as the window regulator.now there is an electrical problem coming from the dash.unable to figure out what it is yet.
Tried to put the vehicle into reverse from park and the column shifter broke off. Vehicle could not be driven and was towed to a transmission business. Cost to repair is $1300. I bought this vehicle in 2004 used.i've had the rear transmission seals, shocks, tires, front window and the entire steering column replaced.
While drivingat an undetermined speed right rear tire fell off the vehicle.consumer was able to pull off the road,and call for a tow truck. Vehicle was towed to the dealer.
Whenever vehicle hits a bump it's hard to control, goes all overroad. Contacted dealership, but dealer refused to look at vehicle. Consumer has replaced the michelin tires at their cost, p235/70r16, dot e20291511, vehicle and tires only had 470 miles.
2 of my cousins were involved in a ford explorer tire blow out outside of raleigh nc on august 16th. Amal muaraka, a pediatric surgeonwas killed instantly and summeet murarka was placed in icu as the non-bridgestone tire blew out on the ford explorer and the vehicle flipped 5 times when the tire blew out. What will it take for the government to act on ford's malicious deceit. Ford's history is plagued with serious issues such as the pinto that blew up and this time it was the governments inaction and fords cover-up that prevented my cousin from living a full life at only the age of 33.i can only hope that the government will immediately recall the ford explorer line even if it causes serious costs and financial burden to ford to save lives and prevent so many from the pain of tragedies such as the one that we have experienced. Again - it is my belief that it is the fatal design flaws in the ford explorer that caused this wreck and the death of my cousin - he is survived by his wife, and 2 daughters.please stop ford from murdering others!!!! *nlm
The tire blew out of the explorer going 75 mph on a major route in massachuetts.there were no injuries, but i feel i should report this due to 6-month old vehicle with less than 10,000 miles.the conditions that day were very hot, it was about 90 degrees when the tire blew out need to report.dt
The contact owns a 2002 ford explorer.he noticed deep worn areas on the tire.the dealer has not inspected the vehicle to determine the cause.the current mileage on the vehicle was 104,000.the contact was unable to provide the tire details.the failure mileage was unavailable.
Driving nd steering wheel fell apart brake switch stopped working 3 times had new transmission put in had to have 3 different sets of tire put on back window shattered while sitting at red light.
Problems with this explorer over my ownership include:-rear glass replaced-front brakes replaced-rear wheel bearings have required replacement,-parking brake issues,-new tires, etc.
I have a 2002 ford explorer xlt with 96,000 miles on it and around 60,000 the noise started. First the front right wheel started to vibrate and then the hub went. While driving my front tire just collapsed. 2nd issue the rear end started to make noise is more likevibraing.and after searching on google, i find that im not the only one with this issue. This is a very expensive issue $1200. Just to startthe ford company is aware of this issue and nothing is being done about it. This is not a joke, this is serious, someone can get hurt.maybe that's what it will take for the ford company to resolve the issue, the issue that ford is aware of.please help!
Tire blow out on 2002 ford explorer. *mr ford refused to reimburse the consumer for the tire blow out along with the body damage that occurred due to the incident.the consumer requested reimbursement.*scc
The front and rear tires developed cuts on the side. Vehicle was takento dealer for replacement tires.updated *eh
While driving and with no warning the passenger front tire blew out.dealer notified. *nlm
The contact owned a 2002 ford explorer. The contact stated that while driving at 35 mph in the rain, the rear passenger side tire blew out and caused the vehicle to flip over three times. The contact suffered injuries to the back and neck, but didrequire medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 01v171000 (tires: sidewall). The failure mileage and tire information were unknown. Ma 08/11/15
While driving 70mphright rear tire deflated.tire had a cut in it. Contacted dealer ,michelin tire.please add tire size and dot.
I have the warranty and they will not cover.i am driving without a spare tire.
While driving 15 mph,the spare tire cable broke, causing the spare tire to fall off into the street from underneath the truck. Dealer was notified. Dealer informed consumer that part was not covered under a recall.
The contact owns a 2002 ford explorer.the vehicle has tech international, model tr413 valve stems.after the vehicle had been parked for approximately 20 minutes, the contact noticed that his front passenger side tire was completely flat.a replacement bridgestone dueler ht tire was purchased and the valve stem was replaced in october of 2007.the vehicle was driven to a dealer and they replaced the valve stem because it was split at the point where it meets the rim.the serial and part numbers were unknown.the current mileage was 67,000 and failure mileage was 66,500. Updated 09/10/08.*ljupdated 09/16/08.
Cracked on the back panel, between the window glass and ford logo.
Consumer requesting service bulletin on the 2002 ford explorer.
Front passenger window (automatic windows) stopped working.my explorer was just a little over the mileage limit on the warranty.i took it to the local ford dealer and was told that it would cost over $300 to repair.the modulator in the window had failed.i called ford and they agreed to the repair for $100.that satisfied me.now, the same thing has happened with the rear passenger window.if i used these two windows excessively, i could see something possibly happening.but, i don't - i'm the only occupant of this vehicle 98% of the time.is there anything that i can do to get ford to repair this obviously defective part?
I just bought my vehicle on 5/17/20 at a lot called grant motors 2744 fowler st fort myers fl, 33901 during the daytime, they keep pushing , and pushing me to buy it took my id to copy we left without my id, had another vehicle i wanted to buy but had to go back to grant to get id, when pete started at us again and keep coming down on price, till my brother told me it was worth it to buy it, so i did, well during the day in bright sunshine you couldn't see the taillights, nor the dashboard lights, and as driving it home turned on radio to listen to it , all's it would do is flicker, wouldn't change stations, wouldn't do nothing at all, and they put a carfax folder on my dash for me to read at home , that is when i seen the info about the recalls and figured it had something to do with my lights outside and in the dash and the stereo not working at all. Them my brother said he wondered why they continued to drop the price to way more then they first asked for as if they new ahead of time the issues and didn't tell us about any of it. So could someone please let me know what is going on , i now have nothing to drive and no money to buy another i'm old raising two grandbabies one with autism , the other with bipolar please help me out. Sitting in walmart parking lot, and in motion to go home family had to stay behind me to get homesafely,
I bought a ford explorer, v-6 4x4 and the transmission light started flickering and the transmission started shifting hard when i tried to drive it home.
Rear mix canister causes a knocking noise in the rear driver side.this equipment was replaced last year at the beginning of summer. Found a crack in the container along the seam was the cause. Cost $800 to replace.now my complaint is the problem has recurred this year indicating a defect in manufacturing.
I was driving along and the over drive light off started flashing and i started experiencing the vehicle starting to shift harder in 1 & 2 gears!
Leases a 2002 ford explorer. Was notified by ford finance manger that it was mandatory to purchase two insurance policies totaling over $1000. *nlm
Rear window/hatch, including hydraulics and steel frame exploded while i was driving my 2002 ford explorer. Glass and debris flew about 15' behind my car and was all the way up to the front seats. Thankfully i was alone in the vehicle. Someone sitting in the middle or back seats would have been hurt. A baby in a rear-facing car seat might have been blinded, or worse.
Back glass breakingupon shutting door , drviers door
I was riding along the highway in my 2002 ford explorer with my two kids on vacation.we had been driving for about 4 hours .i was using the cruise control.i came to a red light then continued on for about 2 miles than all of a sudden the check temp gauge came on and the gauge was all the way hot.i waited for a safe place on the side of the rode to pull over. As soon as the truck was put in park smoke started coming in through the glove box and the hood.my son who was sitting in the passenger seat said his legs felt hot. A passerby pulled over and yelled get your stuff and get out of the truck.we had enough time to get what we could and run.the truck started to burnand all we could do was watch.we were stranded 4 hours from home.luckily for us the good samaritans probably saved our lives.the truck went from hot to fully involved in a matter of a few minutes.by the time the fire dept. Came the truck was a total loss.
Was driving on private parking lot at 10 mph when gas pedal slammed to the floor locked and accelerated vehicle to approx. 35 mph and careened through 6ft chain link fence onto rv dealership lot and crashed into a motorhome. Entire wheel and housing ripped from the car, personal injuries sustained
My 2002 ford explorer back rear window exploded the glass hitthe top ofmy head and cut my faceand a piece got in my eye, glass went every where, it was like a bomb went off. I am not the only one this has happen too. I feel this really needs to be address asp, and a recall on it. What has to happen some one lose a eye for anything to be done. Just check the report on this, its not a one time thing.. It has happen to lost of them why isn't any thing being done about it ? is ford paying someone off. *ln
Takata recall . My od light keeps blinking , takes forever to shift i have to take my feet of the gas until i hear it shift then i can press the gas again and the car jerks when the gears shift. The car will shut off if i put the car in reverse or if i change the gear to drive . There seems to be a lot of issues but the od light seems to be common. I took it to more than one dealership and they told me that its a transmission problem. Why hasn't ford taken responsibility and recall this issue if its happened to so many of us . I am a mother of four that needs her car and this is unfair because its a very expensive fix i was quoted between $2,500-$3,000
After jumping the vehicle due to dead battery gear shifter snapped when shifting car into drive. Vehicle stuck in reverse also need a new transmission. Form cars are worthless! don't buy a ford!!
Backing into parking space and gearshift handle on column fell off in my hand.i could not shift out of gear.had to shut off engine on a hill with car stuck in reverse.could not get key out and car started to roll downhill.i had to call a friend to block tires rather trust emergency brake on a hill.
Pulling out of a neighbor's driveway, my shift rod cracked off and dangled, leaving the truck immobile.nothing had preceded this.due to towing fees, i contacted a local mechanic who was able to bring it to his shop, a mile away, vs. To ford, which would have required a $200 flatbed tow. This provider tried for 3 weeks to get a part, # 5l2c36529a, told that ford had 1300 vehicles with this issue.if this had happened on the street, there would have been an accident.several calls to ford and local dealerships have been not only unproductive but fruitless and demeaning.we are concerned for others that have this same issue, which ford (which i have always been loyal to prior to now) has gone out of its way to deny, are going to be endangered and would like a recall investigation, please!
The transmission has a 5 second delay when going into reverse or drive. The car transmission jerks forward suddenly and randomly shifts into a higher or lower gear while driving. There is a loud grinding noise while the car is running and while the gears are shifting.
When i turn my windshield wipers on they stay on low and will not go off unless i turn the truck off with the wipers in off position.my o/d off light started blinking when i was driving down the road when i turn the truck off for a few minutes it goes off, but comes on a little bit later while driving.
Last summer (july 2002) during a military move from ga to az i noticed that my windshield had a large piece of glass missing on the outter right edge that you could not see until you actually got right up on the windshield.part of it was visible to and part of it was hidden behind the rubber seal that is around the windshield.this windshield was actually installed with this piece missing from it when the vehicle was built and sent to the dealership.also, the rear glass hatch, gas shocktwisted from its original position and caused the window to be off center by about an inch or more.after fixing it three times it had to be replaced.both of these problems (the windshield and the gas shock) have been fixed by my local dealership and thus far have held up.there are numerous other complaints that i have on my vehicle that include the elecrical system not functioning properly.when you turn the truck on sometimes all the dashboard lights stay on as well as the interior lights and you have to shut the truck down and back on several times in orderfor them to go out.the truck will sometimes stall at take off or will lurch while shifiting into a higher gear and has totally shut down while driving down the road on a few occasions.the trim paint on the doors, both front and passenger has faded there are rusted spots in the paint on the top of the vehicle, and the hood has a very bad orange peel effect on it with grit in the paint. The left rear speaker has busted and the panel on the rear hatch below has broken loose as well as one of the plastic bracket covers on the back of the passenger seats. Pe04045.pco
In the unlikely event there is a problem that is totally "unfixable" then ford has sold me a product that is faulty, and the product should be replaced.however, i would like for the car to be fixed and i am willing to leave it in the shop as long as it takes to correct the problem so that the car will be safe to drive again. *la
I was pulling out of a parking space and i no more than pulled the gear shift lever back and it broke off. I could not shift at all.the keys got stuck in the ignition, too. I had to leave my car there over night until the following morning when the tow company came. I also could not lock my doors, and it was loaded with working equipment. ( i cannot even imagine if it broke after i had put it in reverse or drive, and been stuck in the middle of the road, or if this had happened in a remote place. ) as you can see by my picture it was actually the metal,possibly aluminumbut not 100% sure .. Metals should not just break.. This is definitely a defect . I also noted on just one website over 151 complaints for this exact same thing on the exact same year and model vehicle.
I bought a used 2002 ford explorer (used) on 2/8/03, with @43,000 miles, and at times, i experienced a lurchingin my car, with banging between shifts most often when switching from drive to reverse, but sometimes when strictly in drive, even at complete stops, such as red lights.as it was becoming repetitive, i brought the car in for service with the dealer i purchased it from - larson ford in lakewood, nj.the first service was on 5/24/04, in which they said it was a transmission problem, and replaced the driveshaft and yolk, with a cost of $879.75 to me. As the problem was not corrected, i brought my car back on 8/2/04, at which time they told me that the solenoid was not responding, they replaced it, and tried to charge me another $900.00, which i refuted, because i had already paid for this to be "fixed".unfortunately, the lurching when switching from drive to reverse (with brake on)still occurs, although not as violently; however, i have experienced sudden rises in rpm for no apparent reason, even at complete stops with my foot on the brake.this happened as recently as last week, but since it does not happen every time i am stopped, i am hesitant to bring it for service, because it will probably not be apparent during a test drive since it is a sporadic occurrence.the car is a 2002 ford exlporer, 4.0 liter, v6 engine, automatic with o/d.
Paint on hood and roof bubbling and cracking.
Over the years we have had repeated problems with the transmission.it jerks and struggles to change gears.when you travel at freeway speeds it whines and jerks when it changes gears and when you're stopped at a light it makes weird noises and hesitates when you put your foot on the gas. We have repeatedly had the transmission repaired over the years.
My vehicle surges forward when the brakes are applied. This has happened several times this month.
The radiator started going out on me. I had to fix it twice. The breakes i keep having the continued fixing them every 4 months. Recently october 25, 2019 it started smelling like burnt rubber came thru the air vents. Things with the electricity oe a shortage. With the tires they put wrong tire size. They told me to sign and go because they didn't have my actual tire size. Its always on the smalls streets and on freeway or. Highway it smells like burnt rubber. The owner didn't notify me or bother to tell me it was on recall already.
Lift gate window fell off the hinges as explained in recall #04v442000
Rear panel cracked without collision or incidentrear glass of lift gate exploded upon closing in my driveway, while parked, on saturday 4/9/201i knew nothing of a pending class action lawsuit or the defect being complained about by so many explorer owns from the years of 2002-2005ford changed the problem piece after 2005however they never recalled the lift gate or rear panelinsurance will not cover itford will not recall or replace itthere is glass everywhere and i do not have 500+ dollars to replace it. This was a defect that should be replaced by ford!
I was driving,when i heard a loud noise comming from underneath my ford explorer.i thought for a second or two,that i had ran over something in the street.the vehicle,slowed.when i stopped for the traffic light,it would not move.the od off light was flashing.the only way i could move the truck was in neutral.i had the truck towed to joe rizza ford in n.riverside,il.they told me that the transmission had to be replaced.i purchased this truck from rizza new on 09/11/01.59,000 miles was on the spedometer.i believe the transmission was defective.i was told it would cost me $3,400.00 to get it replaced.i had no choice but to go further in debt and buy another vehicle.
While inspecting the left, rear wheel bearing a broken spring was found.it was determined that the wheel bearing was also in a stage of failure.a load noise like the vehicle had "truck tires" was coming from the rear.the spring was fractured at the top in multiple places and partially collapsed
Paint on hood and roof of suv bubbling and cracking.purchased suv only two years ago on 4/11/01.it is a 2002 and is only one year old and the paint is cracking and bubbling terribly on the hood and starting to crack and bubble on the roof as well.took to dealer, crouse ford, hampstead, md and they told me it was probably birds!please tell me that's a joke!(: if birds are going to scratch the paint that badly then that still indicates that it is a faulty paint job.i also had the truck in for body (fender) work .the body shop (showcase)also brought to my attention the cracking and bubbling of the paint.they also contacted crouse, and again crouse never responded.showcase (the body shop) had to call a few times before they received a response, and nothing was resolved.i think that crouse should cover this expense being that the truck is only a 2002.i also have given crouse, hampstead much business getting my vehicle serviced at least 6-8 times.the paint on my one year old suv should not be cracking or bubbling!
Noticed a grinding and whining noise coming from right side of my 2002 ford xlt explorer. Also thought that i needed a new exhaust the car was making such loud noise. Went to 2 different garages for pricing, i needed both front and rear bearings replaced actually the front bearing was about to fall off both garages stated. Also the loud noise from my exhaust it was missing one bolt to the cover, covering the exhaust and or catalytic converter. Also 8months prior the cars transmission was replaced. All of this expensive and costly repairs happened at 79,000 miles. This is a very dangerous vehicle and reading all of the other complaints this problem needs to be considered for recalls from ford. My family is very important to me and i use this car to travel and transport my family. I am very concerned and fords needs to investigate the problems arising with the 2002 ford xlt explorer problems and fix them. So far i have invested $5500 into this car i would not even get this for a trade in value. Please consider my complaint and the many others very important. Thank you
I just had my car serviced for a recall at cherokee ford in woodstock ga. Just 3 days later, my vehicle stopped working in the middle of a very busy street and i was unable to restart it. I was very lucky not to be hit. It would have been tragic.
I have a 2002 ford explorer and the transmission just went out on it. I will tell the story from the beginning. Ok so i was about 30 mins away from my home and driving on the freeway back home when the od light started blinking very fast. Then i get off the freeway and stop and the red light then when i started to go the transmission started doing all sorts of crazy [xxx] it was changing gears like crazy and finally settle out. Then right before i turn in my drive the transmission just quits! it just stopped! i put it in park then drive and nothing...no sound.. No movement it would just roll backwards. So now it sitting on the side of the road where i pushed it to. All of this happened in 30 mins! nothing was wrong before this happened.!!!! please someone help and lets get this to be recalled!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2002 ford explorer with broken coil spring, crack under rear window, and transmission slip, broken parking brake shoes in assembly. Same complaints that seem to be common. And same with everyone else, no help from ford.
Back glass shattered after closing the hatch
1) check engine light came on.2) dpfe sensor was found to be defective3) dpfe sensor was replaced at my cost even though there is a recall for vehicles with same year, make and model
2002 ford explorer cruise control would not release, the car accelerated each time after trying to release the cruise control. I had to ride the brake to stop the car.i shut the racing engine down and tried to restart and found the engine raced as soon as it was started.if we were in traffic, we may have crashed.i stayed calm but thinking about my wife and son driving the car at times, they may not have reacted as i did.this was a very scary and dangerous situation.
The issues that i'm having is the exhilaration (picking up speed) on a public street as well as in the expressway it hesitates to do so. When the vehicle is parked and i go to switch gears it does not want to switch. The gauge indicator comes on and the gas idle be stuck on empty when it has a full tank of gas. While the vehicle is in motion the radio volume goes up and down on its own. And the vehicle did not want to start for me one day the very next day it started right on up (like it want to start but didn't catch). All of this started happening at the beginning of october 2020
The contact owns a 2002 ford explorer. While pulling into a parking space at a very low rate of speed, the vehicle suddenly experienced unintended acceleration and surged forward before crashing into a building. The driver sustained injuries to the left arm, hip, head, and neck. Medical attention was not received. A police report was filed. The cause of the failure was not diagnosed or repaired.the manufacturer was notified. The failure mileage was 47,000.
The contact owns a 2002 ford explorer. The contact stated that while in reverse, the vehicle accelerated independently. Additionally, the brake pedal was depressed but failed to respond and the steering wheel seized. As a result, the vehicle crashed into trees then went forward independently crashing into shrubs, a fence, and a building. In addition, the air bags failed to deploy and smoke started to emit from the front of the vehicle. A police report was filed. The contact sustained bruise and neck and head injuries that did not require medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Dt*:the contact stated while approaching a stop sign and applying the brakes the vehicle accelerated forward causing a minor crash.there was a police report filed at the scene.after inspection the dealership replaced the wheel speed sensor on december 15, 2005.when the problem returned the dealer replaced a different unknown sensor.
This has been a wonderful vehicle!it is a 2002 ford explorer equipped with automatic 4-wheel drive as well as full 4-wheel drive with high & low transfer case, 5-speed automatic, 4.6l v8 with double overhead cams, limited slip rear differential, towing package, leather seats, etc. However, this problem has the potential of causing harm or even death to its passengers and/or those in other cars and especially pedestrians.the problem has been extremely intermittent such that the technicians cannot experience it themselves.it usually happens on a cold day.the first time it did it, i was pulling a small trailer and i had driven a couple of miles to a plant nursery and on the way back as i neared my house, i drove down a long grade toward a stop sign.when i began to apply the brakes, the engine accelerated with such force that the transmission downshifted so that i had to stand on the brakes with both feet to keep from running clean across the road into a tree.it happened 2 more times that day.i then had it towed to the dealer and they replaced the idle valve.however, that did not fix the problem.it has happened several times sense.it has happened while traveling up a hill, down a hill, and on level ground. But it always happens when you apply the brakes.the last time it happened, it threw me out into a busy intersection but fortunately i was not hit.the time before that it tried to run over the little car in front of me but i was still able to stop it.i'm thinking about naming this suv christine.my brother has an early 2002 explorer equipped the same as mine and his has done it once.my mother has a 1998 crown victoria with this same engine and it has done it twice.there's no telling how many "christines" out there waiting to kill and there poor owners may not be totally aware of the problem.
The contact owns a 2002 ford explorer. The contact stated while driving in reverse and then shifting the gear in park, the vehicle accelerated backward and crashed into a fence. No one was injured but the vehicle sustained minor scratches on the rear passenger and driver sides. Neither the dealer nor the manufacturer was contacted. The failure mileage was 59,900.
While parking my car between two other cars, i shifted from reverse to forward to adjust my car to the middle of the parking space.i had my foot lightly on the brake so that the idle speed would inch my car forward a little.when i shifted to forward, my car lunged forward 2 to 3 feet. Because my foot was already on the brake, i was able to hit the brake hard.the car stopped within a few inches of the car in front of me.
When braking vehicle accelerates. Could not stop had to put in n and it stalled before hitting a store front and a second time on the way home at a red light.
Cruise control electrical disengage switch failed. Cruise control could only be disengaged by stepping on the brake very hard or by manually turning off the cruise control on/off switch.
While starting to move forward, the accelerator stuck twice in the last month.once i nearly went through a closed garage door.until now i thought someting got in the way of the accelerator.heard that this was an equipment problem.now i will seek to have the defect repaired.
2002 ford explorer xlt: rec'd recall notice about cruise control switch withfire hazard and brake fluid leakage driving or in park. Called dealer 'armstrong ford in homestead ford twice. Once sent to voice mail of service manager with no return call. Following day 11/17 spoke with service advisor who stated to call back on fri or mon 11/20 or 11/23 as part was unavailable. I find this unacceptable. In addition i have electrical problems thatconsistently create shorts with parts or displays in console which this dealer has been unable to resolve thus costing me hundreds of dollars each time. Thank you.
On date of accident, i was driving on 12 mile approaching intersection of orchard lake road.i'm coming to a complete stop, going about 1-2 mph, when the engine surged.my foot was on the brake, and i could hear and feel my engine accelerating, and to avoid rear ending the car in front of me, i turned the wheel and went up the curb, and finally stopped when i hit an interstate sign.the event took place in about five seconds.on the monday following the accident, i took my truck tojerome duncan ford and explained what happened.i also informed them that on 2 ocassions my car would not start.the diagnostic showed that my pcm need to be replaced.it could not bring up any missing codes for the surge of my engine. The pcm controls the engine and is the drive train.i don't believe for one second the defective pcm isn't the cause of the accident.i never relased my foot from the brake!my car is still at the dealer, and i refuse to have the pcm changed till a field engineer looks into it.i told them i don't want the truck back till they find what caused the surge, and that the car is unsafe to drive.the service drive manager said that this monday (2/25/02) he would take my truck out and wait for it to surge on him.they are not taking this as a serious matter!they told me i could start some "legal" action paperwork (where there will be and investigation, and a ford field engineer will look into it) and i told them that i was willing to start paperwork.they explained it could take up to 4 months, i told them that is not an issue, my truck is unsafe to drive. A detail i forgot to mention was the service manager started to say that they already changed my pcm, then told me they didn't.so called him 2 minutes after our conversation and told him that i did notwant it changed until someone from ford looked at it.he said "oh you don't want it changed, i was just going to have it changed."i said do not change it!
The contact owns a 2002 ford explorer. While driving 55 mph the accelerator pedal would not disengage. The driver attempted to pull the accelerator pedal up with her foot but was unsuccessful brake pedal was depressed and the vehicle slowed down. The driver was able to maneuver the vehicle off of the road and crashed into a few small trees in a wooded area. The driver previously suffered from spinal injuries and experienced back and hip pain. The driver was treated by a doctor for the injuries. A police report was filed. The insurance company had the vehicle towed to an independent repair shop for inspection. The vehicle was not repaired.the approximate failure mileage was 140,000. Updated 09/21/11*ljupdated 10/05/11
The contact owns a 2002 ford explorer. The contact stated that the vehicle caught on fire while parked outside of his residence. The fire department was called to extinguish the fire but by the time had arrived, the vehicle and the contacts residence were destroyed.there were no injuries. The origin of the fire was deemed as the vehicle speed control. A fire report was available. The vehicle remained in the contacts driveway. The manufacturer was not contacted to report the failure. The failure mileage was 65,000.
Like many other frustrated ford owners, i have had transmission problems with my explorer. Its really frustrating when you take it to the repair shop and they don't even need to see it to know the transmission needs to be rebuilt, due to the track record of the faulty parts ford has used. Its really sad when they know the transmission where not good and continued to install them for more years. I hope sooner or later they own up to their faults and do the right thing and recall the faulty transmissions. We spent good money for a quality american made car and did not expect to have to invest almost $3,000 in a new transmission the next year. Ford will lose a lot of loyal customers over this and needs to address this problem.
When the brakes were depressed, the vehiclesurged forward. This also occurs whenthe acceerator pedal is being depressed. The vehicle was serviced several timesbut the technician was unable to determine the cause. Please provide any additional information.
The contact owns a 2002 ford explorer xlt.the contact was driving with the cruise control set to 70 mph when the vehicle abnormally began to accelerate over 80 mph. The contact then depressed the brakes to disengage the cruise control yet the vehicle continued to accelerate. The contact then drove to the shoulder and shut the engine off. When restarting, there was an abnormal increase in engine rpms from 5,000 to 6,000. The vehicle was towed to the dealer. The dealer was unable to duplicate the failure but recommended replacing all components of the cruise control mechanism. The vehicle was not repaired. The failure mileage was 8,000 and the current mileage was 8,200.
Drove car to tire dealer forwheel alignment. Parked and left for them to work on. The next day,dec 10,2014,the service tech drove the car for a test ride to check the alignment before headjusted. He thendrove into the bay and applied foot pressure to the gas peddle to get onto the alignment ramp. The peddle stuck at high rpms , 4000+, . As such the car ran off of the ramp , he applied brakes, to no avail, shut car off at same time. Which stopped the car, but not before it crashed into the alignment machine and tires. Car was hung up on part of the ramp had to be jacked off of ramp. Front bumper damaged, cross member under trans pan bent, left rare lower control arm bent..tire dealer has sent the car to forddealer, on dec 11,2014 i spoke with ford dealer and the have never had a problem like thisbefore. Told him of your report pe 05037and your letter to ford. . since your letter to ford the internet has at least 25 reports of this same problem most with accidents. There may only be240,000 of this cars,as your report notes, but this problem can cause a death .this car was made with in the time period stated in you report. The fix is to replace the cable. I told ford that i would not accept the car unless the cable was replaced. On the other hand i would expect you to follow up on this deadly problem.
The contact owns a 2002 ford explorer. The vehicle was included in nhtsa campaign id number: 09v399000 (vehicle speed control) and the contact indicated that an authorized dealer replaced the wiring harness but did not inspect the abs control module connector to determine if the vehicle needed to be remedied for the recall. The contact reported the safety concern to the manufacturer and they would not comply. The vehicle was not fully repaired under the recall remedy. The manufacturer was notified of the safety concern and provided no remedy. The approximate failure mileage was not available.
While pulling into parking space (right)in parking garage my explorer experienced a sudden accleration-at full throttle (snapping the steering wheel to the right) (extremely loud revving, whining and another sound like a bad belt screech all at the same time) before the crash. No brakes (pedal went to the floor). Crashed into steel i-beam bending it and cracking concrete pillars. No airbag on impact.
2002 ford explorer-transmission failure-130,000 miles-july 12, 2011transmission rebuilt at 119,000 miles on jan. 13, 2010 by a local ford dealer- both failures consisted of the transmission slipping in and out of gear during normal driving. In heavy traffic this is a very dangerous situation. The vehicle suddenly loses speed and passengers are subject to rear end impact or sudden surges of speed when the transmission slips back into gear, causing a possible rear end impact with another vehicle. In addition, the transmission sticks in one gear and will not shift. Ford motor company has been aware of the problems with this type of transmission since 2002. My local dealer says that fmc figures revealed that 30% of vehicles equipped with this transmission experienced failure of some type. However fmc offered very little relief to its customers. I believe that it is time for an immediate forced recall of this transmission.
While driving 50 mph, the throttle pedal became stuck in the open position.the driver slammed on the brakes but the vehicle continued to accelerate up to 65 mph.the driver tapped on the throttle pedal until it released and was able to stop the vehicle without incident.the dealer mechanic could not determine the cause of the problem but will further assess the problem by trying to duplicate the problem.
At a stop, began accelerating to enter highway, accelerator pedal became stuck and car continued to accelerate up to 90 mph at full throttle before i shut vehicle off and put it in neutral. Has happened on several occasions, all exactly the same. Vehicle accelerates at full throttle and has to be shut off before an accident occurs. Only way to correct problem is to exit vehicle and push gas pedal several times; start vehicle and see if engine is still at full throttle.
The contact owns a 2002 ford explorer. The contact stated that while driving approximately 30 mph, the vehicle suddenly accelerated. She applied both feet to the brake pedal but the rear tires were smoking and the vehicle began spinning out of control until she turned off the ignition to regain control of the vehicle. The vehicle was taken to the dealer for diagnostic testing but the failure could not be duplicated. The vin was not available. The current and failure mileages were approximately 63,000.
While pulling into a gas station slowingto a stop the vehicle suddenly accelerated. Striking the barrier in front of the gas pump. Vehicle was towed to repair shop.
The contact owns a 2002 ford explorer.while driving 35 mph, the vehicle unexpectedly accelerated without the accelerator pedal being depressed.the driver applied maximum pressure to the brake pedal, which slowed down and eventually stopped the vehicle.the dealer stated that the contact would be responsible for the repairs.the vehicle has not yet been repaired.the failure mileage was 73,000 and current mileage was 85,000.
While driving speedometer would be off by 6 mph. Dealership was notified, but did not resolve the problem. The vehicle was not in compliance with federal law 49 cfr chapter iii section 393.82 for the speedometer which states reasonable accuracy is within +/- 5 mph at a speed of 50 mph.the consumer notified ford customer service of the problem and asked them to comply with the above code.the customer was denied this service.
While pulling into parking space (right) in parking garage my explorerexperienced a sudden accleration-at full throttle (snapping the steeringwheel to the right) (extremely loud revving, whining and another sound likea bad belt screech all at the same time) before the crash. No brakes (pedalwent to the floor). Crashed into steel i-beam bending it and crackingconcrete pillars. No airbag on impact.
While driving, the vehicle accelerated suddenly without warning.the consumer applied the brakes, but the vehicle continued to accelerate.please fill in additional information.
2002 ford explorer1. Going to full acceleration (pedal to the floor) when passing car or entering highway from side road2. Accelerator pedal stays pressed on the floor even when foot is removed. This happened twice on the last 2 times that the pedal was fully depressed.3. Failure is avoided by not pressing accelerator pedal all the way to the floor.
Vehicle accelerated to maximum rpm's on a city street and would not stop, even after brake applied. Tried downshifting, would not work. Ran through a red light, fortunately no one was in front of us or going the other direction. Had to put it into neutral and turn the key off to get it to stop. Merged over and parked. When restarted, rpm's still at maximum until hood was opened and throttle cable was moved around. Scary situation as won't drive it until it is fixed. Appointment scheduled with mechanic. Should have been a recall on this with as many complaints as i have read about with this very situation. We could have killed someone or been killed.
While driving home from work, attempted to pass a slower moving car. As i did so the gas pedal stuck to the floor. Causing me to brake to slow vehicle..finally able to free gas pedal by lifting it up with my foot...major safety issue..ford said no recall.
Vehicle speed control reactivation problems to ford truck.
I was getting onto i90, floored the accelerator to catch up to speed.the accelerator got stuck in that position, and i couldn't get it to stop.i had both feet on the brake, and my truck was still doing 80 mph.i couldn't get it to stop. I finally put the vehicle into neutral, pulled over to the side, and finally got my vehicle to stop.while i was in the stopped position, my speedometer still was reading 80.finally it quit on its own.i definitely do not feel safe driving it anymore.
The contact owns a 2002 ford explorer.the contact received ford recall notice number 05s28 for the vehicle speed control in august of 2007.the dealer stated that the part will be available in june of 2008.the contact stated that the recall has gone beyond a reasonable amount of time for the repair to performed.there had been no failure to date.the current mileage was 135,000.
My cars cruise control failed to disengage when i applied the footbrake, pushed the off switch, the gear shift would not move and the key would not turn off. The car was checked by police and when it was tested they were unable to find a fault in the failsafes however they are still suspicious of the vehicle. I had to call police and was in a runaway car on the freeway for 30mins. When i hit a median strip i lost enough speed to be able to use the little braking power i had left, as each time i applied the brakes the engine would accelerate back to the set sped and the brake pedal became hard to push. When i stopped i also pulled the handbrake as ordered by the police over the phone to avoid a headon, the left shoe of the handbrake snapped and the car skidded to a stop. The police disconnected the battery when they did testing. So i've been told any fault codes or faults either with the cruise control or the ecu may now be lost. Ford are claiming this could never happen, but im starting to read on other sites the same things are happening to other people. I could be dead along with alot of other people that day. The police also had issues moving the gear shift that day on my car to get it onto a tow truck, so its not just the driver.
The contact owns a 2002 ford explorer. While driving 50 mph, the accelerator pedal seized without warning. The vehicle's speed increased up to 90 mph and crashed into another vehicle. The air bags deployed. A police report was filed. The driver sustained injuries to the head and neck, which did not require medical attention. The vehicle was towed. The manufacturer was notified. The failure mileage was approximately 139,514.
Accelerator pedal was hard to press, rpm remained high 3000 - 4000.eventually the car would not stop, accelerator was stuck - go was going 70 mph. Had to strut of enginemechanic replace accelerator cable - noted cable was kinked and frayed - very dangerous and that i should report it.
The contact owns a 2002 ford explorer.while driving with the cruise control engaged at approximately 70 mph pressure was applied to the brake pedal and the vehicle surged forward until repeated pressure was applied to that pedal.a pop noise was also heard coming from the passenger side firewall.the vehicle was taken to an authorized dealer where he was informed there was a wire malfunction within the brake pedal switch.the authorized dealer was in the process of installing a new brake pedal switch.the failure and current mileages were 73,000.updated 10/21/10. *ljupdated 10/25/10
I own a 2002 ford ranger xlt pick-up truck. In august of this year, 2007, i received a recall notice for a speed control deactivation switch. Within two weeks i called the local ford dealership and they requested me to bring the vehicle in. I did, and upon arrival i was told that they did not have the part to fix/comply with the recall. I had a few choice words with the dealership and was told to wait for a call concerning the parts arrival. I waited, waited and waited, and still no call. I have contacted the local ford place three times since august of 2007. I still, as of november 25, 2007, do not have a repaired truck in accordance with the recall. All of the numbers on the recall sheet point to the local dealership and nothing else. I have no other avenue except this one. I just want my truck repaired for the safety of me and my family. Please assist me in resolving this issue, as safety should be priority one in any auto makers mind. This is my first ford product and i am not pleased with their capacity to handle such a crisis as a fire within the vehicle. I hope that they understand the magnitude of this and the avenues they have provided show only a false sense of security within all ford products. Please contact me as soon as possible with help in this area. Thank you in advance.
Consumer has had vehicle in the shop 4 times for the rear window.*jgwhen the vehicle was coming to a stop it would surge forward.the vehicle was taken to the dealer but they were unable to help the consumer with the problem.
Dt: contact states when taking foot off of the throttle it continued to accelerate. Thishappened three times. The last time was less than 30 days ago. It has only been happening for the last three months.it has happening more frequently. It does not happen at a low speeds; but at other speeds above 35 mph. Road conditions have been perfect at every incident.
The vehicle experienced sudden acceleration.
2002 ford explorer- spouse almost seriously injured when the gas pedal throttle was stuck and would not release. Car lunged out of control.slamming brakes only slowed it but did not stop it.
Nar 06/19/2003.*mrthere is a reccurring problem with the brakes on the consumers 2002 ford explorer. The series of incidents occurred nov 2, 2002, feb, 2003, may 5,2003, and the last time was may 17, 2003 to date. It is evident to the consumer that there is an consistent problem and needs to be fixed.the dealership can't seem to find the source of the problem.please do further investigations. The consumer stated when he applied the brakest he vehicle accelerated and continued to move forward
The contact owns a 2002 ford explorer.while driving 55 mph and accelerating to 60 mph, the engine suddenly roared and began racing.the contact was unable to stop the vehicle, which caused other vehicles to swerve around her to avoid crashing.she activated the hazard lights and pulled off the road.she attempted to shut off the vehicle, but even with the keys removed from the ignition, the engine still raced for approximately another 30 seconds until it finally stopped.the contact grabbed her children, exited the vehicle, and waited for someone to come pick her up.she later called a tow truck and had the vehicle towed to her house.the vehicle remains at her residence and has not been repaired.the failure and current mileages were 51,761. Update 06/10/08
The contact owns a 2002 ford explorer. The contact stated that while driving approximately 35 mph, the accelerator pedal was depressed but the vehicle failed to accelerate. The vehicle was taken to an independent mechanic, who diagnosed that transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The vin was unavailable. The approximate failure mileage was 75,000.
Speed control suddenly accelerated from 65mph (where cruise control was set) to 95 mph.it was full throttle and increasing speed when i hit the brake and it stopped accelerating. Dealer says there is nothing wrong and does not know why it did this. I'm still working with them to solve the problem becuase i no longer trust it. I was not touching any controls or pedals when the car began accelerating.
Went to back out carport, when gas pedal was push it went to floor and stuck !, auto traveled out drive way circled a field come back and hit tree, after traveling approx 1500 ft more or less, knocked unconscious, broke dentures, neck and back injuries , concussion, total the auto a2002 ford explorer ...
My power steering stuck caused a wreck!!
Letter from congressman shimkus on behalf of constituent re wiring harness fire on her recalled ford vehicle *tgwthe consumer stated when she called the dealer to inquire about a recall, she was informed there was a recall. However, the vehicle had already been repaired in another state in december 2010. The consumer stated the vehicle has been no further than west than missouri. The consumer referenced recall # 09v399000.
Sudden acceleration with foot off of gas upon startup of vehicle and shifting into gear.
The contact owns a 2002 ford explorer. The contact stated that while traveling 70 mph the vehicle speed suddenly increased up to 90 mph. The contact stated that the brake pedal was very stiff and failed to stop the vehicle. As a result, the contact had to shift into park in order to get the vehicle to stop. The vehicle was not taken to the dealer. The vin was not available.the failure and current mileage was 175,550.
I got a knock on my door by the fire department telling me that my car set on fire i filed a claim with my insurance and they told me to file a claim with ford because they have reason to believe it was the cruise control button that set the car on fire .
The contact owns a 2002 ford explorer. While driving approximately 35 mph, the vehicle independently accelerated without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
On one occasion the vehicle experienced sudden acceleration, and the second occasion, while driving at highway speed the vehicle all of a sudden shut down.*mr
Major transmission problems at 106k miles on my ford explorer xlt 4.0l. This was not due to poor maintenance or up keep! shifting into neutral going 75 miles an hr down the freeway, shifting out of place, rough, scary shifts, shimming from the transmission jumping allover the place is just the beginning. After 5 trips to the mechanic, first i did wires, then plugs, then updated computer, full tranny flush and finally had to rebuilt the transmission due to the solenoids in the transmission being defective and faultyper a ford service manager in owatonna, mn. The service manager informed me that ford was looking at making it a recall,but it wasn't the top of their priority list and maybe they would eventually get to it! he has seen many of these trucks in the shop with their "busy" transmissions, and the same issues! this was the issue all along..after all of the service appts, and money spent nothing was resolved, until the transmission was rebuilt! $4k later just for the tranny repair! for their faulty defective transmission solenoids! as if the truck didn't already cost enough! and the troubleshooting "bandaids" (which between the tranny, diagnostics, labor etc total well over $5500!!) i contacted ford after directed to due so my (their) technician and employee of 25 yrs. I read all the posts of duplicate complaints (i see there are several other consumers in my situation!), to inform them of the money i've lost, time incurred into this headache, and all the days i went without a vehicle for my family that i had nothing to do with it was their equipment! that it was their fault! curious aboutwhat their compensation was, if any,going to be. Or what they planned on doing about it!and after several service appt, $5500 loss and numerous complaints that ford is aware of the rep stated basically said oh well! its ur problem not ours!!! lol!
The contact owns a 2002 ford explorer.in september of 2007, the contact received a recall notice for nhtsa campaign id number 07v336000 (vehicle speed control).she was informed that the part would be unavailable until december of 2007.the dealer never advised her to disconnect the speed control switch.the purchase date was unknown.there had been no failure to date.the current mileage was 82,000.
While driving 45 mph consumer applied brake, however vehicle would not slow down,cruise control stayed on. Consumer then depressed accelerator pedal, then the brake throttle released.
Vehicle experiences periods of stalling at low speeds. Applying brakes there is a loss of brakes and steering. No prior warning before stalling. Existing problem 5 times, taken into the delaer. Dealer replaced fuel pump, main control valve body, transmission oil pan, idle air control valve and programmed pcm.vibration like anti-lock brake system is kicking in.dealer could not duplicate.overdrive comes in and out at odd speeds.no problem found.
2002 ford explorer transmission failure and uncontrollable accelerator. The transmission had been shifting hard for months but it is considered by ford to be a "sealed" unit and it is not recommended that the customer maintain the fluid level, so there was nothing i could do. In jan 2010 the accelerator stuck while entering the freeway and we were out of control, i thought i was going to die and had to turn of the car on the freeway with no shoulder after brushing the guard rail and was subsequently rear ended. The o/d off light began blinking that day and it was tough to reach 60mph. Service engine light came on and i shopped around for diagnostic. Independent trans. Guy said it needs complete rebuild, ford dlr agrees but for twice the cost. New parts are not available. It makes no sense why this car just started to fail on me like this, i'm the first owner and now its just decided to die and ford has been no help what so ever. Now i'm looking at a repair that is 80% of the bluebook value. Each mechanic i've brought it to says this problem is endemic to this model/year and there should be a recall. Why would they put in a trans. That cannot be reasonably serviced and maintained and dies just after 100k mi. I have a very difficult time believing this was not planned by ford and i will never buy their products again! my car is no longer safe enough to drive to the grocery store let alone the freeway. This is a clear case of irresponsible manufacturing practices on fords part and warrants a recall!
I am a single mother of 4 driving 55mph in heavy traffic on a 4 lane highway, with my children in the vehicle when the o/d light flashed a few times and then the transmission just stopped working, as though the vehicle was in neutral i coasted safely to a stop thank god. I took it to a ford service center and they said it was caused by the servo boar????? never herd of this. It used to be a seperate line that could be replaced now it is built into the transmission and the whole transmission has to be replaced. Is what i was told to me by thecertified ford service man and that there was not a problem with the old style lines but he hears of this often with the newer transmissions. Was this changed just for profit by ford motor company? because with this happening without warning someone could get into an accident and be seriously injured or killed depending on the situation. I am very upset that my family was put in this situation but we got lucky. If we were only lucky enough to have the money to fix it now, it is $2,400 for the new transmission and labor.
Recall notice 09s09 on 2002 ford explorer.*nj
The contact owns a 2002 ford explorer. The contact stated that while traveling less than 5 mph, the vehicle's throttle became stuck without warning which caused the vehicle to accelerate to a speed above 40 mph. The vehicle crashed thru a fence and into the rear of a motor home causing the front driver's side tire to fracture. The air bags did not deploy. The contact was not included in nhtsa campaign number: 09v399000 (vehicle speed control). The contact sustained whiplash, neck and back pains from the failure. A police incident report was filed and the vehicle was to be towed to a yard until it would be able to get inspected and diagnosed. The manufacturer was notified of the failure. The vehicle was destroyed. The approximate failure mileage was 194,000.
Consumer stated that the vehicle experienced an acceleration problem, consumer started to brake, however the vehicle would not stop, it started to buck and jerk for about 4 car lengths and then went back to normal.*jg
The contact owns a 2002 ford explorer. The contact stated that upon shifting into reverse and applying the accelerator pedal, the pedal depressed to the floor and the vehicle surged backward. The contact lost control of the vehicle and crashed into a tree. A police report was not filed and there were no injuries. Both the dealer and manufacturer were notified and were in the process of assisting the contact with an investigation. The vehicle was not repaired. The approximate failure and current mileages were 184,000. The vin was unavailable.
2002 ford explorer recall notice*cwthe consumer stated the vehicle is in the repair shop for unrelated repairs and has been there since august 2009 due to lack of parts. The consumer received the recall notice regarding the speed control deactivation switch and according to the recall, the vehicle should not be parked near structures as a fire could occur. However, the repair shop informed the consumer that the vehicle could not be lowered or moved because the engine wasloose.
My family and i were traveling on vacation on july 20,2002. We were driving our new ford explorer xlt.i stopped for fuel and was re-entering the interstate.traffic was heavy so i had to accelerate to about 60mph to enter the traffic.as i made my entrance, i let off the accelerator as i was between two 18 wheelers. I removed my foot from the accelerator and the vehicle continued at full speed almost rear ending the semi.i was applying my brake with all my strength to no avail. The vehicle charged ahead. I steered to the shoulder avoiding the semi and began stomping the accelerator at which time it finally released. My family and i were terrified. I got the vehicle back to my dealer in lexington where it was examined and the position taken that there is nothing wrong with the vehicle. "the problem couldn't be verified". I was told to come and get my vehicle that nothing is wrong with it. My wife and daughter are terrified of the vehicle and we can get no relief from ford.i did contact ford in detroit and got the same answer-nothing wrong with the vehicle.
Afterengine was started and gear shift indicator was inpark position vehicle started rolling backwards unexpectedly for a short distance beforebrake system stopped the movement. Dealership has not examined vehicle for this problem.please provide any additional information / documentation.
The contact owns a 2002 ford explorer.while driving approximately 20 mph and approaching a turning lane, the contact applied pressure to the brakes to slow the vehicle down.the vehicle accelerated on its own and she had to turn the vehicle to the right in order to avoid a rear end crash.the vehicle jumped the curb and the vehicle stopped.an hour later, while exiting the freeway, the vehicle accelerated on its own again.the contact turned off the vehicle in order for it to stop.the vehicle was not taken to the dealer and the manufacturer was not notified.a mechanic informed her to park the vehicle.the cause of the failure could not be determined.the current mileage was 114,450 and failure mileage was 114,337.updated 11/25/08.*ljupdated 11/25/08.
The contact owns a 2002 ford explorer. On several occasions, while driving, the 4wd auto high or low failed to operate. While accelerating, the contact attempted to use the cruise control and, although the green cruise control indicator illuminated, the vehicle failed to engage. A dealer was not notified. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 108,742.
While merging onto the interstate the accelerator continued to accelerate even after i took my foot off the pedal. The rpm's were in the red and nothing i did would correct the problem. The vehicle continued to accelerate. I had to apply both feet to the brake pedal and press as hard as possible to slow the vehicle down. I was able to pull off to the shoulder and jammed the truck in park and the engine stopped.
The contact owns a 2002 ford explorer. While driving approximately 35 mph, the over-drive warning indicator illuminated on the instrument panel and the vehicle began to unexpectedly increase acceleration. The vehicle failed to slow down even though the brake pedal was engaged several times, as a result the contact loss control and crashed into a tree. The contact was able to drive the vehicle to a safe location. The vehicle had not been towed or repaired for the extensive front end damage. The manufacturer was notified of the unintended acceleration. The approximate failure mileage was 157,000.
After driving on a cold weather night at single digit temperatures,the vehicle seemed to accelerate on its own even without pressing the gas pedal.when the vehicle is put into park or neutral,the rpm was above 4000.from a complete stop,the vehicle would accelerate on its own.when braking the vehicle seems to still want to move.
It was an extremely cold day in wisconsin and my son went into town, while approaching a stop light the gas pedal accelerated.he applied the brakes and it kept on accelerating until he shut the engine off.this happened again on the highway, once again the weather was cold and this time he kept tapping on the accelerator and pulled over and shut the vehicle off.this was a frightening experience, any suggestions to rectify this problem.
The contact owns a 2002 ford explorer.a recall notice was received for nhtsa campaign id 07v336000 (vehicle speed control).the dealer advised not to drive the vehicle, however; the part was unavailable for two weeks.there was no failure.the current mileage was 65,000.
The accelerator cable broke when pushed sharply to get around a hazard. Car was only nine months old.*nlm
After removing foot off accelerator pedal, vehicle continues to accelerate,causing extended stopping distance when brakes are applied. Dealer andmanufacturer were notified.*yd
The contact owns a 2002 ford explorer. While driving 25 mph the engine surged and the vehicle suddenly accelerated. When the brakes were depressed and the gear shifted into neutral the rpms would increase excessively. The vehicle was taken to the dealer who performed a diagnostic test but could not duplicate or determinethe cause of failure. The manufacturer stated that there were no recalls or warranties on the vehicle and they offered no additional assistance. The failure mileage was 76,000.
The contact owns a 2002 ford explorer. The contact stated that when he depressed the brake pedal, the vehicle suddenly accelerated. The rpms would rise when the failure occurred. Because of the failure, the contact was involved in two accidents. There were no injuries as a result. No police reports were filed. The vehicle was taken to an authorized dealership so the dealer could inspect the brakes but the dealer could find nothing wrong. The manufacturer had not been notified. The current mileage was approximately 43,500. The failure mileage was approximately 30,000.
2002 ford explorer accelerator became stuck open.*mrthe consumer stated the vehicle went out of control. The consumer was able to place the vehicle in neutral to turn off the engine.
I was accelerating away from work and when i attempted to come to a stop i was unable to because of the throttle being stuck in the on position. I was able to stop the vehicle and avoid a collision by shifting into neutral and applying the brakes. The temperature was 5 degrees fahrenheit. This was the first time i experienced the problem and the throttle cable required replacement.
While driving my car to work, i came to a stop sign at the end of my road, like i do every morning. However, on this morning, as i tried to accelerate from a complete stop, my car bogged down which left me in the road for seconds longer then was safe. There was a car speeding around the curve, and my car would not accelerate like it should. Finally, and thank god, it jammed into gear, and me and my one year old son were not injured. Also, on that same day, my car starting skipping while in first gear, which also was a safety hazard because it was jerking so hard, it was hard to keep in under control, plus it also slowed my progression across highly congested areas down, which also put my safety at risk. We took my car to the shop, and the repairman stated that my transmission was having problems with first gear and overdrive.there had been no previous warning or indicators that something was wrong with my transmission until the day of. We had the fluid checked and the engine checked. Nothing was wrong that we could have prevented.
The contact owns a 2002 ford explorer. While reversing out of his drive-way, the vehicle rapidly acceleratedinto the garage. The garage was severely damaged.while attempting to exit the garage the vehicle accelerated forward into the neighbors yard, and then knocked over a tree. The vehicle was towed to a local repair facility.the vehicle will be towed to an authorized dealer for inspection. Theford manufacturer was notified. He was advised that since the warranty expired, no assistance would be provided. The failure mileage was 87,264.
Dt: contact's wife onstates on 9-17-05was driving the 2002 ford explorer and she stopped at a red light on a hill.she tookfoot off of the brakes and the car surged very high and lungedforward, resulting in a rear end collision. The contact was concerned that this may had something to do with the cruise control. The contact's wifedid not have the cruise control on at the time of the accident. The dealer did not think this had anything to do with the cruise control. A police report was taken. This was the first incident of this kind. The contactreported ofhaving no problems with the cruise control prior to this accident..
The contact owns a 2002 ford explorer. The contact smelled a burning odor while sitting at a traffic stop, and then noticed that there was smoke and flames coming from the engine without warning. The contact was able to exit the vehicle without injury. A fire report was filed. The vehicle was towed to a private mechanic but there was no diagnostic performed. The manufacturer was made aware of the failure and stated that the vehicle was not included in nhtsa campaign number: 09v399000 (vehicle speed control ). The vehicle was destroyed. The approximate failure and current mileage was 130,000.
When the brakes were applied, the vehicle surged foward into oncoming traffic.
Dt:consumer states her 2002 ford explorer had the throttle stick last week.the dealership told her they could not do anything about it.the dealership refused to inspect the vehicle until ford ordered them to or they heard from the nhtsa.the vehicle accelerated on it s own and she had to turn the vehicle off and take the key out.
The contact owns a 2002 ford explorer. The contact stated that while at a stop, the vehicle lunged forward forcefully and crashed into another vehicle. There were no personal injuries. A police report was filed of the incident. The vehicle was destroyed and towed to a collision facility. The manufacturer was notified of the problem. The approximate failure mileage was 65,000.
Erratic operation of cruse control.
The contact owns a 2002 ford explorer. The contact stated that while driving approximately 15 mph, the accelerator pedal became jammed. The contact tried depressing the brakes but the vehicle continued to accelerate. The contact immediately shifted to park and shut the ignition off. The vehicle was not inspected by a dealer or an independent mechanic. The manufacturer was not contacted. The failure and current mileages were approximately 210,000. The vin was not available.
The contact owns a 2002 ford explorer.the contact received a recall notice for the vehicle speed control.ever since the vehicle was purchased approximately 1.5 years ago, she has had to tape the rear passenger side door shut to keep it from opening while driving.the failure occurs at speeds of 35 mph or lower.the dealer claimed that they would repair the door at the time of purchase.the recall number was unknown.the failure mileage was 120,000.
My husband was driving home and the car started accelerating on its own. The gas pedal was stuck and he tried braking and it would not stop. He even tried the emergency brake and it would not stop. It finally popped up and stopped. He was very frightened by the incident. We have two small children and he refused to let them ride in it again. Then next day we traded it in on a new car at a huge loss to us. I now find out that ford has this problem and refuses to do anything about it. The rug did not catch it was nowhere close to it. They won't do anything until many people die and they get sued. Please investigate this before others are hurt.*nlm
Vehicle stumbled while making a left turn into my driveway i fed it gas to keep it from stalling and it accelerated rapidly into my garage door. While under warranty this problem reported to dealer but they claimed they were neve able to find a problem. The last service under extended warranty said same problem reported and this time i was charged for the test but once again they found nothing i complained to ford via their web site but they never replied to my emaili
Consumer stated that the vehicle experienced an acceleration problem, consumer started to brake, however the vehicle would not stop, it started to buck and jerk for about 4 car lengths and then went back to normal.*jg
The contact owns a 2002 ford explorer. While pulling into a parking space at a very low rate of speed, the vehicle suddenly experienced unintended acceleration, surged forward, and crashed into a building. During the crash, the front end of the vehicle sustained significant damage; however, the air bags did not deploy. The driver suffered injuries to the left arm and hip, head, and neck. Medical attention was received and a police report was filed. The cause of the failure was not diagnosed. The manufacturer was notified. The vin was unknown. The failure mileage was 47,000.
The contact owns a 2002 ford explored. The contact stated that while driving uphill, the vehicle suddenly emitted a burning odor. The vehicle then stalled without warning as the vehicle proceeded to roll-backward and crashed into a phone pole. The vehicle then crashed into a residential home. The contact sustained injuries to the shoulder and mouth.the front seat passenger sustained lacerations and a bruised tail bone. The person seated in the rear passenger side of the vehicle sustained injuries to the back and lacerations to the feet. The rear driver's side passenger sustained head injuries. A police report was filed of the incident. The manufacturer was contacted and advised that the vehicle was included in nhtsa campaign id number: 09v399000 (vehicle speed control) however, the contact never received notification of the recall. The vehicle was destroyed. The failure and the current mileage was 147,000.
2002 ford explorer transmission died for the second time after i had the dealership replace it, 75,000 miles ago. I am now sitting at 156000 and it is doing the same things again. This gives me such a bad taste toward ford, and i have been a die hard ford guy.
Consumer states the vehicle surges forward when coming to a stop.*jg
Car leaking unknown fluids .. There are outstanding recalls on my vehicle. Recall id 09509.
2002 explorer has problems picking up speed and over use of gas.the consumer also had problems with the transmission, gear adjustment, difficult high altitude driving even after gear change, air suction into the engine and transmission, accelerator and ses light illuminated.the vehicle was taken to the dealer but they refused to provide any assistance.updated 07/06/06.
My abs light came on.when serviced, they said a speed sensor needed to be replaced.of course this occurered one week following the expiration of the warranty.talking with others, this seems to be an often occurance, and seems to be a defect.some poeple have had their's replaced several times within a year.
2002 ford explorer experiencing problems with the 4wd, the over drive light illuminates on the dashboard and the vehicle is giving off a rotten egg smell. *mr there were front end problems.the 4wd module wasn't working.the driveshaft and both front wheel bearings were replaced.the rotors were out of round. The service engine light illuminated along with the over drive light.the transmission experienced the same problem on two occasions and possibly a third time.a large puddle of transmission was found under the vehicle.the torque converter was noisy.the acceleration pedal would pull back.when the vehicle was accelerated, it would whine.the left rear wheel bearing was gone and caused damage to the axle, brakes and the tire was barely holding on.the error code for the service engine soon light was due to the solenoid which had been changed before.the a/c was inoperative. *sc
The consumer came to a stop at a red light. When he pulled off, the accelerator pedal jammed down to the floor. The consumer had to physically pull the gas pedal up with hands.
Consumer is having sudden acceleration problems.*dt
While giving acceleration at any speed and no warning accelerator pedal will get stuck, and it will be hard to stop vehicle. Dealer notified.
Brake pedal and gas pedal are too close together and when trying to apply brakes, consumer applied gas pedal and ran into a dumpster.
Gas pedal and brake pedal are too close together.when trying to applybrakesconsumer stepped ongas pedal and ran into a dumpster. Please provide more information.
The consumer was slowly merging when the gas pedal had gotten stuck and the speed increased.the cruise control was not on.the brakes did not stop the vehicle from driving forward.the consumer shifted to reverse but that didn't stop the vehicle until it hit the vehicle in front.later i lifted the gas pedal up with my foot.
Dt*: the contact stated the gas pedal stuck causing an accident by hitting a van and barely missing a house.this was the first occurrence and the accident was reported to the police, however, the police have not finalized the police report.
The accellerator on our 2002 ford explorer xlt sticks intermittently.
Two different times, both stopping at a traffic light, the accelerator kept going.stomped on the brake as hard as possible, finally had to turn off the key.took the 2002 ford explorer to the dealership and they could not find anything wrong.
While accelerating pedal is hard to push and it makes a loud hissing noise.dealer attempted to repair the problem four times, but was unable to resolve the problem.
Went to apply brakes and the vehicle started to accelarate. I thought i had hit the gas pedal with the side of my foot, but after getting the vehicle stopped i tried to put my foot on the brake pedal and the gas pedal at the same time since that upset me. I could not do it because they are too far apart for that to happen. This could have been very bad because i could have gone into the store in front of the parking space.
At a stop light, in slow moving, stop and go traffic, my 2002 ford explorer accelerated when i applied the brakes (speed at the time i applied brakes was under 5 miles per hour).the throttle was obviously engaged, a loud whining noise came from the engine.i put the car in park and shut off the engine to get it to stop moving.this vehicle virtually accelerated while the brakes were applied to the floor!i hit the car in front of me, who hit the car in front of her.all three cars were damaged and all three drivers have been treated for injuries.the explorer is in the dealership now being repaired.i am concerned that a mechanic may not know enough about this to diagnosis the problem correctly.the vehicle is not safe to drive because of this problem.
While turning into a parking space and braking, my vehicle experienced a surge in acceleration that the braking could not control. Vehicle was going approximately 5 mph. In an attempt to avoid a concrete abutment, the passenger front fender clipped the driver rear fender of another vehicle. When i questioned ford about problem, they said they had no recalls and i should get it looked at. The problem has yet to be determined.
Dt:the consumer states that on 2002 ford explorerthe throttle stuck. He had a hard time stopping the vehicle in a work zone. Consumer applied the brake extremely hard and put the parking brake on andengine continued to roar.dealership stated that he had never heard of this happening.this occurred in september 2, 2004, and has not happened since.he read an article in the july 13, 2005 washington post stating that other consumers were having a similarproblem.when he started vehicle again the roar stopped, and he pushed on the throttle,which caused it to operate again.consumer hadleft foot on the brake and tapped the accelerator.
Vehicle is a 2002 ford eddie bauer explorer. Vehicle was driving on expressway when will changing lanes to pass a slower moving vehicle, our vehicle began to uncontrollibly excellerate and continue to excellerate pushing the car toward speeds in excess of 70 miles per hour.engine continued to race. An emergency stopping of the vehilce was brought under control after putting car into neutral, applying brakes and getting off of the road. The vehicle had to be towed to westfiled ford dealer ship where they are inspecting the throddle and other parts estimated cost to repair $400. Have not picked up vehicle yet for full description of problem.
Dt: the contact stated the accelerator pedal failed to release when completely depressed. The vehicle has been seen by the dealer on one occasion. The vehicle was only test driven.no diagnostic test was performed. The dealer was unable to duplicate the problem therefore, no repairs were made. Updated 01/11/06.
Whenthe consumer attempted to accelerate, the throttle became stuck in the idle position.
Prior to the incident, i noticed that the accelerator pedal seemed somewhat loose.we were on the freeway in the l.a. Area when i needed to accelerate quickly.as i did this the accelerator stuck and the vehicle surged.i was barely able to avoid rear ending a semi and avoid other vehicle on the congested freeway.the front seat occupant was able to lean under the dash and free the pedal.we pulled over and found our way to a mechanic.he advised that a small plastic piece had broken near the pedal.a bar that is attached to the system then stuck under the dash.he repaired this by bypassing the manufacturers system for less than $200.00.i took it to the ford dealer and they told me it would cost over $800.00 for labor and parts.i don't really want to repair it with the same parts if it could possibly recur.
At highway speed of approximately 65 mph, i applied the accelorator and it stuck in the increased acceleration position. After a few frantic seconds (10 - 15 approx), i managed to release it by kicking it. At the time, i felt that it was possible that the floormat or carpeting may have been involved in the problem, but was not sure. I have not taken it to a shop because of that uncertainty. However, the current odi investigation convinced me of the strong possibility that this is a manufacturing defect.
On occasions, the vehicle had been inching forward at stops with the brakes applied.the dealer repaired the accelerator cable.then about a week later, while traveling at about 70 mph, the vehicle would not decelerate.my husband shifted the gear in neutral and stopped the vehicle. The dealer admitted that the accelerator cable housing was defective.i finally traded in the vehicle.
While pulling into parking space vehicle accelarated and crashed through wall of a doctors office. Vehicle stopped after shifting into park and front end was inside building. Had vehicle towed to dealer for inspection. Found throttle body sticking which made gas pedal stick causing engine to accelarate out of control. Dealer filed claim with ford. Still waiting for ford to respond.
When driving at any speed and pressing ongas pedal there was a loud thumping sound coming from the engine.when the vehicle heated up there was a strong sulfur odor. Dealer andmanufacturer have been informed of this problem.
2002 ford explorer. Throttle stuck while driving. Vehicle was put in neutral in order to stop acceleration. This is incredibly dangerous and could have caused serious injury to us as well as others. *lnupdated 11/09/11 the consumer stated he removed his foot from the accelerator and applied the brake. The rpm's revved to 4000-5000 and it continued to make the vehicle accelerate as he tried to brake. He put the vehicle in neutral to stop the acceleration. Then engine kept the rpm's over 4000 until the ignition was turned off.updated 11/10/11updated 11/17/11updated 12/08/11
While traveling at about 45 mph, the throttle on my 02 ford explorer suddenly would not return to idle.the cruise control was not on at the time. The cause was a plastic sheathing between the throttle cable and the exterior housing of the cable.i believe this material is used for lubrication?the material appeared to pull out of the housing and bunched up inside thedriver footwell.when my foot was removed from the pedal, it would not return fully to idle because this tan material bunched up at the base of the housing where the cable comes through the firewall.by cutting the excess material away, i was able to get the pedal to respond properly.the dealer replaced the throttle cable under warranty.
2002 ford explorer- crashed into doctors office- because of failed throttle body- reported to ford. One letter received requiring information-no response from ford since july, car still waiting for inspection, dealer inspections confirms throttle body cable stuck causing car to accelerate on its own and crash--no response from ford.
Gas pedal went to the floor, as a result consumer experienced sudden acceleration on its own.consumer had to turn off the vehicle in order to stop.the vehicle was not in cruise control mode.dealer said that the throttle cable seized.jb...while making left hand turn through an intersection the gas pedal went to the floor and rpms went to the top. Used both feet on brakes to stop. However, vehicle won't stop. Turned vehicle offin drive, thenput it in neutral , rpms lncreased. Turned vehicle off, couldn't put vehicle back into park or pullkey out of ignition. Called aaa to tow vehicle to dealer. It was fixed without charge to consumer because of extended warranty.
Throttle cable gots stuck causing vehicle to accelerate without warning. Dealer was notified. Ts
Vehicle is a 2002 ford eddie bauer explorer. Vehicle was driving on expressway when will changing lanes to pass a slower moving vehicle, our vehicle began to uncontrollibly excellerate and continue to excellerate pushing the car toward speeds in excess of 70 miles per hour.engine continued to race. An emergency stopping of the vehilce was brought under control after putting car into neutral, applying brakes and getting off of the road. The vehicle had to be towed to westfiled ford dealer ship where they are inspecting the throddle and other parts estimated cost to repair $400. Have not picked up vehicle yet for full description of problem.
Accelerator pedal becomes stuck at time causing high idle speed.i have taken the vehicle to cal worthingtons 4 times in the past complaining of stuck accelerator or excessive idle. The dates were 6/20/02, 12/04/03, 5/23/05, 10/17/05 and now the accelerator is stuck completely at 4000 rpm.
While driving the vehicle the throttle cable became stuck in the open position causing the vehicle to increase speed to dangerous levels.application of the brakes did little to slow the vehicle down.immediately stopped at service station which identifed the problem as the throttle cable, noting the there was an exisiting service bulletin regarding this problem.new parts were ordered and repair was effected - cost approx $200.00.
The consumer was stopped at a light, removed his foot from the brake pedal to go,when the vehicle accelerated to 50 mph.drove home with brakes applied to slow the vehicle down.the dealer replaced the throttle cable.
Cruise control, vehicle keeps accelerating after cruise control set button is released also when coast button is pushed vehicle will accelerate.buttons are free and not sticking. This is an intermittent problem. Almost rearended cars on two occasions. Just bought car and have not had a chance to get to delear.
The contact owns a 2002 ford explorer.the contact received a notice for recall number 05s28 for the vehicle speed control: cruise control in august of 2007.as of march 26, 2008, the part for the recall repair is still unavailable.she feels that this length of time is unlawful.she called the manufacturer and was denied to speak with a supervisor.there had been no failure to date.the powertrain was unknown.the current mileage was 62,000. Updated 04/14/08.*ljupdated 04/11/08
Repeat failure of brake light switch,cruise control won't disengage when brake pedal depressed ,an unsafe situation.also intermittent inability to shift out of park and brake lights not operating.
The contact owns a 2002 ford explorer. While driving approximately 50 mph with the cruise control activated, the vehicle would not disengage from the cruise control while depressing the brake pedal. The vehicle spontaneously accelerated to 70 mph, the emergency brake did not work, and the cruise control was still active. The vehicle was shifted into park and pulled into a parking lot. The vehicle was left there. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 103,000.
I had just left work with my mother and noticed a smell of burning rubber or wires. We drove for approx. 4 blocks still smelling this. We rolled down the windows thinking it was coming from outside. I even turned off my air conditioning thinking it was pulling the odor in from outside. We then decided we should turn around and go back to my place of employment and have the mechanics check it out. I turned the corner and smoke starting coming out from under the hood. We then pulled over to call our wrecker. The smoke got worse, so we got out of the vehicle and moved away. We then called the fire department. After about 5 minutes flames started coming out from under the hood. Then, there was a small explosion and there was a hole blown in the center of the hood close to the windshield. The flames were then shooting about 6 to 8 ft in the air. The fire department arrived and put the fire out. We have not yet heard if it is a total loss, but i'm sure it is.
Speed control does not engage even though it shows that it is on, on the dash board.once engaged after numerous attempts, the speed will then increase on its own.
Approximately 30% of the time, the coast button on the cruise control will actually function as the accelerate button.this can be disturbing if you hit coast to increase distance between you and another vehicle.when this does occur, i am able to hit the brake pedal and deactivate the cruise control.
Dt:the caller saw an new report on 48 hours about fords burning up and has concerns about his vehicle.the dealer said to call the manufacturer to see what they say. The manufacturer said there was no recall on it.the consumer felt that this was a major safety issue and ford should replace the part before anything else happens.the consumer is concerned about the cruise control switch and it's potential to cause a fire.*sc
The contact owns a 2002 ford explorer.the contact received a recall notice for the cruise control in august of 2007.he took his vehicle to a local dealer to have the recall repaired and they stated that the parts would be unavailable until november.he called another dealer and they currently do not have any parts as well.he attempted to notify the manufacturer, but was unable to speak with a representative directly.the contact has not had the speed control switch deactivated.there had been no failure to date.the current mileage was 51,000.
While traveling on the freeway my cruise control was acting up, it kept turning itself off, and not keeping a set speed. I got it to turn back on and set the speed to 80 mph. After a few minutes it felt like we were going faster than we thought , i looked down and noticed the cruise control had surged from 80mph to 105mph on its own. This really frightened my and i immediately put the brakes on to slow down and turned off the cruise control feature for the remainder of my trip. I had my husband and my three youngdaughters in the car and was pretty shaken up about how quickly things could have gone terribly wrong and someone or all of us could have been killed if we were to crash because of this incident.
2002 ford explorer concerns regarding cruise control fires. *mr *sc
While driving, and after setting the cruise control,vehicle would accelerate beyond the set speed.problem occurred five times. Manufacturer and the dealer had been informed of the problem.
While the cruise control was set at 72 mph, the vehicle would not decelerate.the consumer pulled over, restarted the vehicle, but the cruise control was still engaged.the vehicle was towed.the dealership was notified, but did not resolve the problem.the vehicle was shut off as the manual suggested in order to reset, but it did not.the consumer said that her husband experienced this problem numerous times. *sc
Cruise control will not always engage, even when indicator light shows it is on. Initial failures were failure to engage or unexpected disengagement. When it does engage, the speed continually accelerates and does not disengage with brake pedal, must use off button on steering column. All buttons are free. Contacted dealer and manufacturer, and they report no recall on this vin. Search of nhtsa site shows 3 similar complaints.
When applying the brakes to disengage the cruise control vehicle would speed more instead of disengaging.disengaged the cruise control using the hand button.dealer changed the brake lamp switch.
The consumer's 2002 ford explorer sport was parked when it suddenly caught on fire.
Vehicle is a 2002 ford eddie bauer explorer. Vehicle was driving on expressway when will changing lanes to pass a slower moving vehicle, our vehicle began to uncontrollibly excellerate and continue to excellerate pushing the car toward speeds in excess of 70 miles per hour.engine continued to race. An emergency stopping of the vehilce was brought under control after putting car into neutral, applying brakes and getting off of the road. The vehicle had to be towed to westfiled ford dealer ship where they are inspecting the throddle and other parts estimated cost to repair $400. Have not picked up vehicle yet for full description of problem.
When i am trying to put the explorer into park i have a hard time.it takes me several minutes and much frustration to get it into park.it seems to be getting worse, harder to get into park.this could be a safety issue.
Sticking throttle cable. Caused engine to idle high.
Vehicle is a 2002 ford eddie bauer explorer. Vehicle was driving on expressway when will changing lanes to pass a slower moving vehicle, our vehicle began to uncontrollibly excellerate and continue to excellerate pushing the car toward speeds in excess of 70 miles per hour.engine continued to race. An emergency stopping of the vehilce was brought under control after putting car into neutral, applying brakes and getting off of the road. The vehicle had to be towed to westfiled ford dealer ship where they are inspecting the throddle and other parts estimated cost to repair $400. Have not picked up vehicle yet for full description of problem.
Rear window supports failed and were in a ford recall.ford replaced them several years ago, but now the rear window will not stay up and is dangerous.
When closing the rear hatch glass, the glass exploded.car was parked inside our garage attached to our house.we were unloading packages and when we were done we reached up and pulled the window to close.the glass shattered all over.
Consumer has had vehicle in the shop 4 times for the rear window.*jgwhen the vehicle was coming to a stop it would surge forward.the vehicle was taken to the dealer but they were unable to help the consumer with the problem.
Long list of repairs made this summer including computer, airbag sensors, a/c whole system, main window controlsand now my transmission.
The contact owns a 2002 ford explorer. She noticed that the frame for the glass on the rear window was cracked. The dealer stated that the manufacturer would no longer provide a free remedy for the visibility: glass, side/rear (nhtsa campaign id #01i010000).as of may 23, 2008, the dealer had not repaired the vehicle.the failure and current mileages were 73,000.
Driving on highway, no debris, and our sunroof exploded. As the screen was closed no injuries, but potential for cut and eye injuries by razor sharp glass. No one behind us affected. Huge noise very startling.
The rear hinges gave way, and the back half glass exploded.
The contact owns a 2002 ford explorer. The contact stated that while parked, the rear hatch window was closed and it shattered. The vehicle was not taken to a dealer or repaired. The manufacturer was made aware of the failure. The failure mileage was 91,000. The consumer statedafter the window was replaced, she received a recall letter for the exact issue. Updated 03/21/16.
This is an accident waiting o happen. Mypanel below the rear window in 2002 explorer may soon fly and hit another car on the freeway and cause a big accident. This is a problem from hundreds of otherford explorers. A recall should be made before major accidents happen because of this problem.
1.) my heating does not work. The air conditioner works, however, when you turn the knob for heat, it makes a ticking sound and no heat. We took the vehicle to several garages, 3 in all, who have states they see this problem often with my model ford explorer xlt.
I have had many problems with my 2002 ford explorer. I started getting the crack in my hatch by the rear window in 2005.it has spread and gotten worse and i still have not fixed it.last year in 2009 our abs light has been coming on and off and when i go to brake at times it feels like they kick on at irregular times, but i also feel i do not have the braking power i should.in june 2010 i was driving the explorer and the o/d light starting blinking and the explorer was shifting out of control. We had to have the transmission replace and the u-joints and the rear axle fixed for around $2900.we also had to replace the battery in july 2010. I called ford motor company and told them all of my issues and they told me that since they did not have enough complaints they could not do anything about it.to this point i was aggravated and couldn't believe the way they had treated me and let alone others who i am sure made the same call.i feel this is a safety issue because even now when it is in gear in park the car seems to move back and forth.
The contact owns a 2002 ford explorer. Upon opening and closing the rear hatch, the rod on the driver side fractured which caused the glass to shatter. The vehicle was parked at the contact's residence. The vehicle was not diagnosed. The vin was not available. The manufacturer was notified of the failure. The approximate failure mileage was111,043. Updated 1/15/16
2002 ford explorer rear window - the hinges or the slides on the side did not hold the window up for the window section of the rear door. While parked, the glass door came down onto the head of a person, the glass in the window exploded hitting the person in the head, causing the person to fall backwards into the bottom frame of the rear window assembly.the person suffered a large knot on their head and glass cuts. The ford dealer service department advised this is a "common problem" they have with this vehicle and that ford is aware of it but has not done anything about a recall or to repair the problem.
-the contact states that on january of 2005 her 2002 ford explorer had a defective applique located below tailgate glass had developed a crack from top to bottom. The location of this crack is approximately inches to the left of the ford emblem.contact took the vehicle to the dealership and they stated that the crack was a stress crack, probably due to temperature expand.on october of 2006 contact experience the same crack this time it cracked into two pieces.contact states that she can provide pictures if needed.
Re nhtsa # 04v-442.2002 ford explorer. Liftgate glass hinge sheared and glass fell on me. I was told by service dept that ford recall 04s20 (performed in 2004) was only warranteed for 1 year, so i purchased new hinge kit (2l2z-78420a68-aa) and installed myself. After examining old parts, i noticed significant redesign.after discussion with a ford service manager it appears that initial recall repairs were insufficient and by his estimate the hinges last about 3 years. There were several modifications to the recalled parts and procedures since 12/04.my vehicle was repaired 12/20/04 so the most recent procedure was not followed at the time and most recent parts were not installed.ford will not compensate for additional expenses once any recall repair was completed.i was not injured because i was opening the hatch slowly and had not let go before the hinge broke and the glass fell. I believed that the safety defect had been repaired.this is not the case. The danger still exists. I suggest a warning notice be sent to all owners that had recall performed before the final procedures (rcrit-04v442-7848) were developed.it would also encourage ford to cover the cost of repairs for the defective recall repair - including glass breakage - as they did for the original recall.
My suv was parked in the driveway. I pushed the rear window release button to open the rear window and it exploded. Glass fragments were found up to 12 feet in all directions. The noise it made was loud, like a shot gun had gone off. A professional auto mechanic told me that my rear window regulator must have malfunctioned. Clearly this is a design flaw that ford should rectify and fear for the safety of anyone owning/using this vehicle. I'm currently searching for replacement parts.
Placed an item into the rear storage area of my 2002 ford explorer.window didn't stay up, so i gave it another push with my hand.i didn't push hard.the window exploded in my hand.glass flew everywhere.ford had a recall on this which i had fixed early on in my ownership of the vehicle.i ended up with glass slivers in my hand and now i have a vehicle with no rear window.
Same as noted from other ford explore 02 owners.....the bottom of the rear window is cracked shortly after purchase in 03. I have now attached a sign using stick on letters that read on the back panel "ford quality' with an arrow pointing to the crack as the dealer and ford will not do anything about it as evident by all the complaints. I think fordneeds this type of publicity!
2002 ford explorer rear differential clutchpart failure.consumer wants assistance from ford to coverthe repairs. *nj the consumer stated numerous parts failed on the vehicle. Those failures included: the differential compass, hvac blower motor, one of the rear window lift motors and one of the seals on the rear differential failed.
The contact owns a 2002 ford explorer. While the vehicle was parked, the rear hatch window exploded without warning. The dealer repaired the window according to recall 01i010000 (visibility: glass, side/rear) but the failure occurred again. The vehicle had not been repaired. The vin was unavailable. The current and failure mileages were unknown.
The contact owns a 2002 ford explorer. The contact stated the entire glass on all four doors exhibited permanent streaks which distorted his visibility. In addition, there were similar streaks on the front and rear windshield. The vehicle was taken to an independent mechanic who specialized in auto glass. The technician stated the failure was contributed to acid. The vehicle was not repaired. The approximate failure mileage was 3.all glass has a fog type film and streaks which obscures vision during night time and inclement weather driving. Updated 09/29/2011 *ln
On monday june 1stwe were loading items into my explorer for a garage sale and my husband went to close the door and when he went to close itjust exploded everywhere. Luckily by the grace of god my grandson was not around the vehicle at that time. I just feel that ford should be responsible for this repair because even though i was not the original owner whenever the recall was posted, they should still honor it.
We opened the rear window to get something out of the trunk, lifted the window and the window exploded and crashed on my husband's head.it seems as if the hydrolics failed on each side of the rear window.glass just shattered and was everywhere.my husband's hands were cut and his head was banged up.
While parked in my driveway the back window (lift gate window) was raised to remove things from the back of the vehicle as soon as the window was being closed about halfway down it exploded and sent glass flying all around outside and inside the vehicle. The bottom piece of the window with the wiper was hanging from the electrical cord everything else was gone. There was no force on the window and nothing obstructing it the whole thing just exploded for no apparent reason. It was very scary and could have caused serious injuries. Luckily no one in this situation was injured. My family have spent hours removing all of the shattered glass from the driveway and yard. It sent glass flying as far as to the front of the vehicle.
At approximately 12:30 pm, a brief rain shower began and the windshield wipers failed to operate. Afterreplacement of the wiper motor, and significant troubleshooting, it is likely that the gem module is defective. There had been several days of light, moderate, and heavy rain preceding this issue, during which the automobile was not driven. After this incident, the door-ajar light stays on, the automatic door locks do not work, and there are other electrical issues.
The contact owns a 2002 ford explorer. The contact stated that the lift gate window was shattered on the ground. The vehicle was taken to the dealer. After diagnosis they advised him that the hinges fractured and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was 140,738. The current mileage was approximately 149,229.
While pushing up on the rear panel the glass making up the rear window exploded - shattered.
When i turn my windshield wipers on they stay on low and will not go off unless i turn the truck off with the wipers in off position.my o/d off light started blinking when i was driving down the road when i turn the truck off for a few minutes it goes off, but comes on a little bit later while driving.
Crack in rear lift gate panel that led to shattered rear window upon normal closing.
The contact owns a 2002 ford explorer. While the vehicle was parked, the rear windshield shattered without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue.the approximate failure mileage was 80,000.
"exploding rear window" - my truck was parked in front of my house and i went out to get something out of it.i simply opened the hatch and the rear window exploded in my face.
The contact owns a 2002 ford explorer. The contact stated that the blend door which regulates the heat and the defrost systems has failed. The dealer replaced the actuator motor that controls the blend door. The contact was responsible for paying $650 to repair the vehicle. There were no recalls or warranties related to the failure. The failure mileage was $64,000.
Drivers side saftey belt has broken too, air vent has broken too, sunroof design problem too, fuel pump failed at 14000 mi too
Defroster does not work and is causing front windshield to fog up during cold weather, and it will be hard forconsumer to see. Dealer notified.
The contact owns a 2002 ford explorer. The contact stated that he attempted to engage the heater however, the vehicle exhibited an abnormal noise and the heater would not engage. The vehicle was taken to the dealer who advised the contact that the heater box needed to be replaced. The manufacturer was not notified. The failure mileage was unknown.
Heater failed causing windows to "fog" over and decreased ability to see out windshield.
When stopping or slowing down, intermittently the vehicle stalledwhen turning left, there was a knocking sound coming from the front left wheel.the heat vents that blew directly on the consumer did not work.these problems have occurred at least three times in one month.the manufacturer and the dealer were not aware of the problem.
Consumer states that on 07/03/03 his wife attempted to open the rear door to the vehicle and rear window exploded in her face.the consumer's wife suffered minor scratches, and a hand laceration.
Consumer state while defrosting windows consumer cant set the correct ac temperature to unfog windows and keep them clear. Dealer has been contacted. Please provide further.nlm
The contact owns a 2002 ford explorer. When the contact attempted to close the rear lift gate door, the glass fell out of the door frame, and shattered. The vehicle was taken to an authorized dealer. The rear glass assembly required replacement. The vehicle had a prior recall repair performed under the nhtsa campaign id number 01i010000 (visibility: glass, side/rear). The failure recurred due to the insufficient remedy repair. The current and failure mileages were 103,000.
The contact owns a 2002 ford explorer.the contact noticed that the rear glass was cracked from the top to the bottom of the glass.he noticed another crack beginning to form at the top as well.one crack is in the center and the other is on the top right.the manufacturer stated that they would assume a small portion of the cost to have the glass replaced, but did not state whether the failure would recur.the failure mileage was 25,000 and current mileage was 46,700.updated 04-02-08
Consumer ford explorer rear window cracked. Dealer stated this was a problem and that it was covered in warranty up to 3 yrs.the consumer had his vehicle for 4 years.
On monday june 1stwe were loading items into my explorer for a garage sale and my husband went to close the door and when he went to close itjust exploded everywhere. Luckily by the grace of god my grandson was not around the vehicle at that time. I just feel that ford should be responsible for this repair because even though i was not the original owner whenever the recall was posted, they should still honor it.
While attempting to close the lift window on the liftgate the glass shattered into very small sharp pieces.the driver cut his finger in a piece of glass.the glass also scratched the tailgate.the consumer contacted the dealer who replaced the glass. Pe04045.pco
Opened the liftglass on the rear of the vehicle and the glass shattered. No excessive force was used. Contacted ford dealership and said that it was my responsibility since the recall repair had been performed 6 months ago. I am paying for repair.
Rear lift glass assembly. Shattered upon opening, lift glass support bracket twisted out of place, causing the failure. 2 injured, an adult and a child.
I popped the liftgate on my 2002 ford explorer while it was sitting in my garage (garage door was closed and it was early evening -- so temperatures were mild and no sunlight was hitting the truck).as i pulled on the liftgate to fully open it, i heard a loud "bang!" and the entire back window exploded.balls of glass were thrown with such force that they embedded in the walls of my garage.several tiny shards of glass (even though it's safety glass, edges are still pretty sharp) lodged in my feet.today, i'm having the back glass replaced, but i'm concerned about this problem recurring.there had been no previous damage to my rear window, and i had the "liftgate hinge" recall work performed promptly.it appears that numerous other ford explorer owners are having problems with their back windows cracking or exploding:http://www.autobytel.com/content/research/forums/index.cfm/action/posts/fid/200.
Dt*: the contact stated while the vehicle was parked in the yard, the neighbor alerted the contact that the rear window was shattered.the dealership was alerted.there is a nhtsa recall, #01i010000 regarding the visibility: glass, side/rear.the vin was not included in the recall.
Dt*:the contact stated after shutting the liftgate glassit shattered and rained down.the broken glass cut the arm, leg and foot of the contact.the vehicle was taken to a service dealer, who informed the contact that a repair would not be performed because the window cylinder did not appear to be damaged.there was a nhtsa recall # 01i010000 which pertains to the side and rear glass.the vehicle was not included in recall due to the vin.
Consumer received nhtsarecall 01i010000 notice in october of 2004.since then dealer has still not received any parts.
Safety concern: 2002 ford explorer xlt.defective applique located below tailgate glass has developed a crack from top to bottom. The location of this crack is approximately 3 inches to the left of the ford emblem. The dealer sent me to the body shop, which provided me with an estimate of $334.68 to replace the defective part. Although the dealership was familiar with this problem, my vehicle has approximately 105,000 miles and as a result the dealership would not pursue this a warrantable repair. They essentially ignored my grievance. As a left the dealership, i happen to notice a blue 2002 explorer similar to mine on the used car lot. As i approached the vehicle i noticed it had the identical crack (from top to bottom), located in the same position (3 inches to the left of the ford emblem). This vehicle; vin #[xxx] had only 56,069 miles on it.i contacted ford at 800 392-3673 and spoke with [xxx]. The reference number for my complaint is; ref #[xxx]. [xxx] investigated and confirmed that a bulletin had been issued for this complaint with instructions for its repair. However, ford has not yet agreed to pay for any repairs or to reimburse the consumer for any repairs already made. This is a safety concern as this applique could break off and cause serious damage to another vehicle or passerby. I made this concern know to [xxx], but was assured that it had not been deemed a recall repair.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Dt*: the contact stated while the vehicle was parked and being washed by hand, the liftgate glass became unfastened and fractured when the gate was opened.this malfunction caused personal injuries.there were no warning signals prior to the incident.the vehicle was taken to a dealership.
The rear window on my 2002 ford explorer exploded when i opened it. Unfortunately a friend was standing near and received a couple minor cuts. No idea what so ever what caused the window to shatter into a million pieces, the local ford motor folks said this was strange and had never heard of it before. The temperature was about 40 degrees, so it wasn't that cold out. It had been closed just minutes before without any indication of a problem.
The vehicle was parked when consumer was notified that the rear window had shattered. There wasglass outside of the vehicle and inside..the panel had been expanded.the vehicles rear door was closed and in place.the consumer had received a consumer notificationfrom the manufacturer that this could happen and the dealer did not have the glass to make the repair.
The contact owns a 2002 ford explorer.the contact lifted the tailgate and noticed that the lift cylinder had detached from the socket, causing the tailgate to strike him on the top of his head.the failure resulted in a bump on his head.the dealer stated that his vehicle was not covered under the warranty.there was recall # 01i010000 (visibility:glass, side/rear).the dealer did not verify to determine if his vehicle was included in the recall.the current mileage is 78,000 and failure mileage was 77,500.
Consumer stated that while making a left turnhe heard a loud humming noise and had difficulty turning vehicle.the vehicle was taken to the dealer and the technician indicated that the power steering rod failed.this problem occurred in july.in august the consumer made a turn and the vehicle shut off in the middle of an intersection which caused the steering wheel to lock up.the vehicle was taken to the dealer who indicated that the fuel tank needed to be replaced.the glass in the rear hatch rattled.the vehicle was purchased new and the consumer believes it should not be experiencing these types of problems. *nlm
Back tailgate panel was cracked (defect) and the back window just exploded when the tailgate was open.
Recall 04v442000 concerning rear liftgate glass.afterrecall repairs were made the rear glass shattered while opening the liftgate. The vehicle is at the dealer.
The contact owns a 2002 ford explorer. The contact stated that the front passenger, rear passenger and driver side windows malfunctioned. The contacted mentioned that the windows could not be closed or opened. The dealer was contacted and the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired.the failure mileage was 149,983 and the current mileage is 206,000.updated 11/07/12*ljthe consumer stated all of the windows malfunctioned. Updated 11/07/12
Hatch fell of hitting my wife on back and neck
The contact owns a 2002 ford explorer. While parked, the contact was standing under the rear lift gate when it closed on its own and the glass shattered. The contact did not have severe injuries but sustained a headache and cuts on her head. The contact stated there was a recall nhtsa campaign id number: 07e104000 (component: visibility: glass, side/rear) on the vehicle. The recall repairs were performed on the vehicle prior to the failure. The manufacturer was contacted and stated the vehicle could be taken to the dealer for inspection and if the technicians determined the repairs were not performed correctly, they would cover the costs of the glass but if they were done correctly, the contact would have to cover the repair costs. The failure mileage was 58,263.
Driving nd steering wheel fell apart brake switch stopped working 3 times had new transmission put in had to have 3 different sets of tire put on back window shattered while sitting at red light.
When the consumer opened the hatchback the glass portion of the hatchdetached from the back of the truck.the dealership indicated that stress cracks in the panel underneath the window caused the failure. *nlm
Foia request for complaints associated with the model year 2002 ford explorer rear lift glass breaking.attorney located 2 bulletins.one which warned that the liftgate glass strut may become disengaged.the other warned that the brackets connecting the left cylinders to each side of the liftgate glass could rotate out of position if either the urethane bond or torque are not sufficient.
The contact owns a 2002 ford explorer.the contact heard a loud noise while driving in reverse.three days later, she discovered a crack below the window of the rear door.the dealer stated that they have three other vehicles on location with the same failure.the ford manufacturer stated that nothing could be done because her vehicle is not under warranty and it was not serviced with ford.the engine size was unknown.the current mileage is 59,000 and failure mileage was 58,750. Updated 02/01/08.*ljupdated 02/01/08
The contact owns a 2002 ford explorer.the contact called regarding nhtsa campaign # 01i010000 (visibility:glass, side/rear).the dealer stated that according to the vin, the recall repair had already been performed on the vehicle.however, ford stated that there were no recalls for the vehicle.the manufacturer also stated that the vin did not relate to the safety act.before he notified the dealer and the manufacturer, the rear side glass on the vehicle had already fallen out, similar to the failure noted in the recall.unfortunately, the contact never received a recall notice prior to the failure.the estimated cost to have the glass replaced is $900.neither the dealer nor the manufacturer has offered to pay for the repair.the engine size, powertrain, mileage information, and fuel system were unknown.
Went to place items in rear. Opened rear glass, glass shattered. Myself and my wife were both standing under the hatch when it shattered. No excessive force on the hatch was given. Wife received wounds to the head and hands. I myself received wounds to hands and arms.
While driving at 35mph and with no warningfront windshield shattered, and caused consumer to have visual problems. Dealer notified.consumer states the the rear window opens on its own, has has done so on 3 occasions.
The rear windows was recalled and the repair was performed.now the back window failed as i am told by the ford dealer has cracked.after some searching i see this is pretty common after the repair.http://www.carcomplaints.com/ford/explorer/2002/windows_windshield/rear_lift_gate_window_exploded.shtml
Problems with this explorer over my ownership include:-rear glass replaced-front brakes replaced-rear wheel bearings have required replacement,-parking brake issues,-new tires, etc.
Tl *- the contact owns a 2002 ford explorer. The rear window has a crack near the window molding.no incident occurred which would have caused the window to crack. The contact also observed another vehicle, same make and model with an identical problem. Updated 03/07/07
Crack on panel below the rear glass wasabout 4 inches long. If the crack continues it could become a safety issue at highway speeds. Part of the panel could detach.
At 74000 miles our transmission went out completely while we were on vacation! the dealership where we bought the vehicle, said that "we were the only one's who have had this problem" (yeah right!) it cost us $6000 out of our pocket to fix. At 86000 miles the rear window cracked right below the window. Ford and the dealership refuses to fix it. Again, stayton ford told us that,"we were the only people who have had this particular issue."at around 85000, 95000 and 105000 miles, the rear seals leaked. We were promised each time that they would last "for at least 50000 miles." we were always a few miles away from getting them replaced for free since they're limited warranty is only good for 10000 miles.at 111000 miles the electrical system went "haywire." even when all of the door and hatch are closed, the dome light continues to go on and off (making it hard to drive at night) because it senses that a "door is a jar." sometimes, the key pad that's located on the drivers side window sets off the alarm when we push the first number on the key.totally unreliable vehicle that i'm afraid to drive!
The rear window shuttered into 100 pieces during the driving. The rear panel has cracked.
Consumer states while backing out of garage rear end window and door assembly opened without warning,resulting indamage to door and glass.
2002 ford explorer 4 door rear hatch glass exploded as it was being closed.incident occurred approximately 1 year after recall 04s20 was performed.
The contact owns a 2002 ford explorer.while the vehicle was parked and the rear tailgate hatch window was a quarter of the way down, the contact's son retrieved items from the trunk and the middle piece of the rear end was literally hanging off.the window glass shattered everywhere.his son was uninjured, but the contact believes that this should not have occurred if no pressure was applied to the window itself.the contact drove to the dealer and was informed that the failure was not covered under warranty, nor a recall.the current and failure mileages were 136,739.
I own a 2002 ford explorer 4 door.the rear left window was failing to go down, and when it did it would take time for it to go back up again.my mother purchased a 2003 ford explorer as well and my niece and they too experienced the same problem.i also had problems with my air leaking and was informed that some form of an invisible gas was leaking into my vehicle.i have an infant daughter and was concerned that she was breathing this.
Front passenger side window exploded whilevehicle was stopped at a traffic light.when this occurred a piece of glass hit the consumer. Passenger side was unoccupied at the time of the incident. The cause of the widow exploding was yet to be determined.
After starting the ignition on my 2002 ford explorer, my husband and i noticed an obnoxious smell in the car. My husband pulled over and looked under the car and did not see anything. I looked at the driver's door and saw smoke coming from the power window buttons. My husband turned off the ignition. He felt the buttons and they were very hot. Eventually the smoke subsided. He later on removed the fuse that correlated with the power windows. He drove the car home without incident.
The contact owns a 2002 ford explorer ext wagon. The contact that stated that upon purchasing the vehicle he noticed that the transmission would shift in an awkward manner. The vehicle was taken back to the dealer who informed him that there was nothing wrong with the vehicle. The failure suddenly recurred and he had to replace the transmission. He also stated that 3 out of 4 window regulators have failed. The windows are not working normally.the liftgate in the rear of the vehicle was fractured which made it difficult to open. The vehicle had only been repaired for the transmission and the 3 window regulators. The failure mileage was approximately 10,000.
At a complete stop vehicle surges (accelerates).have to place in neutral at standing stops to prevent an accident.driver's side power window switch failed, had replaced, also the window whines when rolling up.passenger's side power window regulator(cable) snapped??when rear windows are down at a speed of 20 mph+ it sounds like a helicopter is in the back seat(actually physically hurts your ears!!!)<<<<no fix or repair?? anyone else have this problem?55-65 mph steering wheel shakes.repair attempt balanced and rotated tires and suspension was inspected.still shakes.rear spare tire accessories cover handle broke. <<not abused.how do you change a flat with no jack or no tools??(spare tire came down alright though).egr valve failure @ 40,000 miles.4x4 intemittent shifting issues from low>auto and auto>high.can not pin point problem.that about wraps up my lovely experience with this vehicle.i am a married father of two and the only one working on a limited income.i bought this truck with very low miles thinking it would be dependable not unaffordable.
Main computer module malfunctions, causing other major components, such astransmission/ power window, and doors not to work.
Power window opener on drivers side quit.
I opened the rear window on my 2002 ford explorer and the left shock came loose. Went to a car dealership to have it fixed. It has come undone twice since that time.eeds to be on a recall.
The noise was the indication of a problem, took the car in for noise coming from the wheels.was told by ford garage all four wheel bearings needed to be replaced i was very shocked. When ford mechanic said this was a recurring problem and common in this year and model i was angry.not soon after that the four wheel drive module went out and needed replaced.this car is five years old with at the time 82,000 miles on it.now the transmission is slipping.earlier we had to replace the automatic driver's window power motor which was also expensive.had to replace rear axel bushings too.
On my 2002 ford explorer suv i have had to replace 3 of the 4 wheel bearings and hub assemblies(approx $250 each), with the 4th not far behind.i have also had to replace the 4-wheel drive module(approx $400-$500).i have had problems with the rear window motors going bad and having to replace these too.the air conditioning unit has stopped working.the passenger air bag dummy light has come on for no reason.the seat belt warning chime often comes on and will not go off, even though you have buckled your seat belt.you have to slam the buckle into place for it to go off and sometimes this does not work either.the transmission is now making a lovely clunking sound when shifting from park to drive and when you try to put it back into park, it does not want to.you have to put it up to park as far as it will go then go back to neutral and then into park from there.we have replaced the emergency brake shoes on both sides because they were completely worn off even though we do not use the e-brakes.these problems are just piling up one after another.i went to an internet site that has complaints about vehicles and found that there are hundreds of others with the same problems on their 2002 ford explorers of all kinds (xl, eddie bauer, special edition, etc.).why hasn't ford done any recalls for these problems?does it require multiple injuries or even death for them to take responsibility???
I am presently having problems with the rear passenger windows on my 2002 ford explorer.it appears that there is a serious problem with the motor and/or window track system.at present, i am not able to operate neither of the windows.in fact, when and if i attempt to do so, all that is heard is the motor attempting to maneuver the window.neither one of the windows come down when i attempt to do so operationally.on the other hand, they come down on there own (slides down everyday).unfortunately, i have to wedge an object on the side of the window, so that one of the windows could stay in place (to no avail, it continues to come down).i have attempted to reach out to winner ford in cherry hill, n.j., (where i purchased the suv, nevertheless, they claim that there are no known recalls, and instructed me to call the ford manufacturing company ). In taking their advice, i have attempted to call fords complaint department, just to be told that they are not able to do anything.it is apparent that they are just tossing the problem back on the consumer.i have done some research on the above mentioned problem and have noticed that there are other owners who are having the same, if not, similar problems with the rear passenger windows. Hence, as a result of an incident with winner ford a little over a year or two ago, i am not willing to invest money into a problem that is obviously manufacturer related.i had purchased a window control (driver's side) that had been recalled and was told that since i purchased the control prior to the recall, i was not entitled to a refund. Your assistance is greatly appreciated. An unhappy consumer, armando andujarp.s. The incident date is a estimate.
I have a 2002 ford explorer. There was no accident or any reason leading up to the failure. Both of my rear door windows can not be moved down (or up). The switch mechanism does not work and needs to be replaced. This is an on-going problem that ford is aware of, that is costly to the consumer to repair and which could prove fatal should an accident occur and the occupants could not escape through the windows. I feel that a recall needs to be done about this problem as it seems to be a manufacturing/component defect of ford's.
Consumer received a recall letter for the rear window liftgate.the parts have not been received by the dealer.liftgate bracket nhtsa 04v442000.
Rolling down passenger side window when i heard a loud pop and the window slid down and will no longer go up or down.
We own a 2002 ford explorer that we purchased used with 40,000 miles on it. Since purchase we have had 3 power window motors go bad, both rear bearings replaced, the back door panel is cracked, the a/c doesn't work, and now it looks as if the transmission is going bad.if so many people with this vehicle have all the same problems how can there be no recall?
I have a 2002 ford explorer that i purchased 8 months ago. I have had to replace the switch that controls the windows 8 times now. The driver side window goes down while noone is touching it and will not go back up. I have jumped the window up and disconnected the plug until i could afford it every time that this has happened. The cost is about $200 to repair. I feel that this is a safety issue because it is so frequent and until a person can afford to fix the problem you have to jump your window and disconnect the plug, allowing none of the windows to go down. What if there was an accident and putting a window down was the only way for an adult or a child to get out of this vehicle? to me that is dangerous! and terrifying! in 8 months of owning a vehicle that i paid $6,500 for i have now put $1,600 into on top of it! and i will continue to have to do so if this problem is not recalled. I have taken the vehicle to 4 different garages and the only "fix" option i am getting is to replace the switch! there has to be something more than this if the switch is going bad every month or more! this last time it took a whole 3 days for the switch to go bad again! i understand that some people may feel as though this is not dangerous or is not a safety issue, but lets be real here.....if the plug is not connected the windows cannot got down. So if there is a fire or an accident and this is the only way out people may die!!some people may say to just keep paying to have the problem fixed, however it is getting expensive and it is not truly fixing whatever the problem is! ford made this vehicle and should have to fix this issue!!
All 4 windows on my 2002 ford explorer no longer work properly.you either can hear they are going to soon fail or have already failed (the driver's side window has already failed and i had to spend over $500 for the repair and now my passenger-rear window has failed and will no longer go back up).
Purchased a 2002 ford exp eddie bauer ed used with 35,000 miles.transmission had to be repaired within 3 weeks due to 4wd malfunction covered by warranty.passenger side window motor assembly has been replaced once, and window regulator has been replaced once, and is in need of a second replacement.took to local dealership and was told window was not meant to be lowered halfway.the rear hatch has also cracked completely down from window to lower panel.dealership will not acknowledge issues with this occurring, but upon further research have found this to be a common problem with this vehicle make and model.overdrive light blinks continuously and dealership reports it to be a malfunctioning electrical switch repair cost at around $400.have continued to drive vehicle, but will no longer drive vehicle after discovering that this is a precursor to transmission failure.may possibly trade-in this vehicle and lose monetary value for private sale.will not be responsible for selling this vehicle to a private party and risk injury to next owner.shame on ford for not taking care of their customers.
Power rear window has only 3 positions, fully open, open 1" from top, fully closed, once activated there is no emergency stop until the 1" from top position.window drive motor is very powerful, no waring in place.could result in crushing of hand and other serious injuries.
Dt:the contact stated the instrument panel cluster was no longer working. The service dealer did not state why the panel was no longer working. The electrical components failed,such as the radio, blowers, windows, airbags, and all of the safety equipment.the dealer stated it was a common problem within this type of vehicle. The part to repair was no longer available.the consumercontacted the manufacturer; they referred him to the dealer to find an aftermarket product to repair the problem.
Consumer stated that gear shift broke off,preventingconsume r from driving the vehicle.also, electric windows broke, one at a time.
Piston that raisesback windowflew out on a couple of occasions. Contacted dealer, anddealer could not findcause of problem.
Consumer receivedrecall 04v442000 for therear window, and after numerous calls the parts have not been received by the dealers.
While opening the rear door hinges broke. Consumer took vehicle to the dealer for inspection, andmechanic determined that the hinges and struts needed to be replaced, and replaced them.however, a few months later while closing the rear door the glass broke. No one was injured.vehicle was taken back to dealer, and the mechanic replaced the window.
2002 ford explorer- a nightmare of problems that keep getting worse.it has 56k miles on it and i am about to replace the transmission.fuel pump , 2 rear springs, 2 wheel bearings and the drivers side window motor have already been replaced.neither of the 2 rear windows roll down and the back hatch lift replace on recall is broken yet again.this is the biggest hunk of junk on 4 wheels.ford needs to do something.thank god i didn't buy it new because that really would have been a rip off.
After owning for a week and a half, had to have the g ears in the rear end replaced.later informed that the tires were not evenly worn which was causing the rear end to pop.after replacing the tires, the four wheel drive would not work.the 4 x 4 module and the wiring need to be replaced, costing $1000.00.that is not including the driver window switch needing to be replaced as well as the window regulator.now there is an electrical problem coming from the dash.unable to figure out what it is yet.
Window may drop unexpectedly when vehicle is operating. Dealer refuses service.
None of the windows will work, they were operating properly and just quit. This vehicle is unsafe to drive, in an emergency, (such as a crash). The occupants of the vehicle could become trapped in the vehicle because the windows would not operate. If a fire occurred the results could be tragic. Ford is aware of this problem along with several other problems on this vehicle. Yet they choose not to repair or replace any of the known defective components. My vehicle has a lot of miles on it, but this problem along with other problems on this vehicle happens on lower mileage vehicles also.
Rear window on hatch door suddenly emploded when the driver pushed automatic button.glass shattered immediately with metal molding flying inside compartment all the way up front to driver.please describe details.
2002 explorer with 95k miles: power windows, airbag and front/rear wheel bearings.dealer was not surprised by these problems at all.$3k estimated repair cost.
We lifted up the rear glass on our 01 ford explorer and it completely shattered. The whole back glass is now gone. Ford did a recall but only included 02 - 04 vehicles. They've had almost one million recalls for this particular problem however they said that it doesn't matter because the recall is only for cars made from 02 to 04. This seems somewhat frivolous.
Right below the rear window cracked from window down to the bottom of door. (top half) i thought at first that someone must have tried to break in using a pry bar. Went through the car wash and when i came out i noticed the crack. Pissed me right off..i hate driving damaged cars.. This was not called for..why did it crack?
Bought 2002 explorer in 2003 with 12,000 miles.servicng dealer replaced transmission and torque converter under warranty @ 32,000 miles after o/d light started flashing. Now needs another transmission @ 54,000 miles.car has always been serviced, driven lightly, never towed, never abused.dealer will not pay or help out one bit.ford knows 2002 explorers have defective transmissions and rear ends, is ignoring problem, leaving consumer to absorb cost!have also had to replace timing chain tensioner, rear windshield wiper assembly, air conditioning unit under warranty. Front and rear wheel bearings needed replacing- out of warranty. Rear end is making classic "humming" sound that ford is also ignoring-pinion gears.
I popped open the rear lift gate window of my 2002 ford explorer, and as it did not open fully, i pushed it upward slightly out the way.the gate window assembly collapsed, shattered, and fell on my head.fortunately, i was not injured, but it was unnerving to say the least.investigating further, i see that this is actually not an uncommon occurrence: http://www.carcomplaints.com/ford/explorer/2002/windows_windshield/rear_lift_gate_window_exploded.shtmlsomething needs to be done, and soon, our somebody is going to get blinded or worse.
Back glass breakingupon shutting door , drviers door
13jan03-rear windshield washer inoperative reinstall rear washer hoses.5nov03-clicking noise from rear a/c; replace motor assembly temperature blend.5nov03&13nov03-l/r power mirrors inop; fuse blows; replaced mirror rear view outside sail mount13nov03-fuel guage inop read 1/2 tank but tank was full; 20nov03-instrument cluster fuel gauge inop; 24nov03-removed and replaced instrument cluster; 18mar04-fuel guage inop & l/r power mirrors inop, fuse blows; could not duplicate problem at this time about fuel guage; tested bce for short, traced to mirror switch, replaced switch and blown fuse; 20 july 04-l/r power mirrors inop; replaced fuse; 20 july 04 - rear winshield washer inop; access washer hose and reconnect; 20 july 04- air conditioner not cooling properly; replaced blower motor for poor operation; motor assembly-heater-a/c blower replaced. 20 july 04 - mechanics broke the drivers door switch cover- 23 july 04 -reordered door panel and replaced drivers door switch cover.
I open up my back hatch to get my bags out and as i was getting my bags out of the back the window exploded all over me.. Class got in my neck and on my back thank god i had a hat on or my face would of got all cut up.. Something needs to be done this has happen to many people. There is not reason for this, someone is going to get hurt very bad.. What has to happen someone losea eye before something is done.. I am not waiting i am getting a lawyer.
The contact owns a 2002 ford explorer.the contact stated that after several attempts to open the lift gate she was able to open it, as a result, the hinge broke and the bar that held the glass broke then the glass shattered.as of may 27, 2008, the dealer had not repaired the vehicle.the failure and current mileages were 101,000.
Crack developed in area below lift gate glass.now the door ajar light goes on and off, as well as the buzzer.the glass does not shut properly and is inoperable and the area below the glass has completely fallen away.
I have a 2002 ford explorer and for the past 5 years that i have owned it, the windshield wipers have been erratic! the front ones will come on whenever they want and alot when the turn signal is used. As of late they come on very often and is very distracting while driving. Today they were so unpredictable that they almost caused an accident with me and my 2 small children in the car.
Rear panel was cracked which then lead to the rear window hinge failing and the window shattered in an unprovoked manner.
Dt*:the contact stated the air bag light intermittently illuminates.the vehicle was seen by a dealer.the service department determined both front seat belts needed to be replaced due to the integrated air bag/seat belt system.the entire front seat belts were replaced accordingly but the air bag light later illuminated.the vehicle was taken back to the dealer.the service department suggested replacing the seat belts again.updated 3/3/2006 - the consumer has also had to replace the rear washer motor, odometer and has had problems with the automatic door locks.
2002 ford explorer rear windshield wipers worked intermittently.***no answer required***.*mr
Consumer states the smoky rearview mirror obscures the view out the rear window. *yd
Consumer states driver side mirror will not a hold position.dealer found loose glass and replaced mirror.
"electro-chromatic" inside rear view mirror - obscures forward vision - particularly in turns to the right and at intersections.
13jan03-rear windshield washer inoperative reinstall rear washer hoses.5nov03-clicking noise from rear a/c; replace motor assembly temperature blend.5nov03&13nov03-l/r power mirrors inop; fuse blows; replaced mirror rear view outside sail mount13nov03-fuel guage inop read 1/2 tank but tank was full; 20nov03-instrument cluster fuel gauge inop; 24nov03-removed and replaced instrument cluster; 18mar04-fuel guage inop & l/r power mirrors inop, fuse blows; could not duplicate problem at this time about fuel guage; tested bce for short, traced to mirror switch, replaced switch and blown fuse; 20 july 04-l/r power mirrors inop; replaced fuse; 20 july 04 - rear winshield washer inop; access washer hose and reconnect; 20 july 04- air conditioner not cooling properly; replaced blower motor for poor operation; motor assembly-heater-a/c blower replaced. 20 july 04 - mechanics broke the drivers door switch cover- 23 july 04 -reordered door panel and replaced drivers door switch cover.
Interior rear view mirror is defective.the image is blurred, more so at night with head lights or street light on.took to ford dealer three times:1st time they said nothing was wrong, 2nd time they said they had to order the part, 3rd time they said they replaced it but the problem still exist.i do not know what i have to do to get this distracting and possibly safety defect fixed.
The consumer would like to know if ford has issued a recall to their tsb article no. 620978 referencing the sun roof. *scthe consumer stated there is a problem with the sun roof in how it retracts.
The contact owns a 2002 ford explorer. The contact stated that there was a loud abnormal noise and noticed that the sun roof was detached. The vehicle was taken to an unknown independent mechanic who stated that the manufacturer discontinued the part. The dealer was not contacted. The manufacturer was notified of the failure and confirmed that the sun roofs were discontinued. The approximate failure mileage was 160,000.
Sun roof would riddle while driving. Dealer contacted . Feel free to provide any further information.
Problems with the material on the moon roof. *mrthe vehicle was taken to the dealer who indicated that the manufacturer would only cover the problem if the vehicle was within it's warranty 36000 miles/36 months, the vehicle had 45000 miles. The consumer came across a technical service bulletin which explained the type of problem the vehicle was having sb620978.
Drivers side saftey belt has broken too, air vent has broken too, sunroof design problem too, fuel pump failed at 14000 mi too
Window frame does not have a protective shield, it cracked about 5 inches , with smallest hit of a pebble.
Dt*: the contact stated the rear hatchback door windshield fell off while the door was open breaking glass over the concrete which deflected back up causing injuries to the contact.the vehicle has not been to a service dealer to determine the caused of the problem.
We are having alot of turbulance problems with the vehical with having the back windows down!it's so bad that the whole roof shakes as well as the sound is so ear piercing that it feels like your ear drums are going to break!we have taken it to ford to the service manager as well as having it looked at by the ford service rep,we are told to keep the windows up and locked!when we purshased the vehical we wanted a four door with windows to open not just two.to myself and my family my concern is health related as well,we have young children and if the windows are put down by them ,my concern is it could brak their ear drums.ford shows no concern in this matter ,being we are the only ones to complain.this is a defect with the manufacture,and are not willing to fix the problem! we could use your help. Thank you,mr. Anthony magee & family.
Went to wash my 2002 ford explorer and when the water hit the windshield it started to crack from the top of the windshield to about 3/4 the way down. It would seem to me that a windshield should be able to with stand this type of thing.
The windshield wipers on a friend of mines 2002 ford explorer xlt are awful. I drive this vehicle from time to time and they do an awful job with snow and rain. Have others ever complained about explorers in this way?? this is her fourth ford explorer over the past many years-she had a 1996, 1998, and 2000 explorer and they all had awful windshield wipers.
The contact owns a 2002 ford explorer. The contact stated thatthe windshield wipers would independently engage intermittently. The contact stated the failure would occur during any type of weather condition. The wipers also fractured from the vehicle due to friction caused by the dry windshield. The dealer has not been contacted and the vehicle was neither diagnosed nor repaired. The failure mileage was 100,000 and the current mileage was 111,000.
Windshield wipers came on andwent off intermittently in inclement weather.windshield wiper stayed in the up position while in operation .consumer informed the dealer about the problem on numerous occasions.mechanic determined thatmotor needed to be replaced.
Traveling in heavy rain when intermittent windshield wipers suddenly became non-operational.the wipers stopped midway on the windshield.the regular and fast wiper speeds are still operational at this point.in order to have the wipers return to the normal position on the windshield, the wiper switch has to be continually moved from the off position to the intermittent position until the wipers gradually move down the windshield.vehicle needs to be taken to dealership to have problem diagnosed and repaired immediately.
My window switch started to smoke and melted the main window switch.it does not work at all now.it will be taken toa ford dealership tomorrow.
I was on the highway doing 65 as posted, i started to feel shaking from the tires and it got to the point i couldn't control the vehicle, lucky i was able to get off the side of the highway and call aaa for a tow, a state police officer pulled behind me and said let me guess hub bearing. The police dept also has the same problem. This is my 8th repair i am doing and next week i am doing the opposite side. It is costing me 600.00 dollars for every side i am doing. I made a complaint to ford company and they told me there is no recall. Then why is my mechanic telling me he gets numerous repair jobs on the same vehicles. Plus i spoke to a co worker that has the same year and vehicle doing the same thing. When is something going to get done. Or is the company going to wait till someone gets killed. Bbb and bluminthau was told about and still no response from no body.
Rear wheel bearing failure at 80,000 miles, both rear bearings.
I recently had to have the bearings replaced due to problems that many have experienced with the same make, model, and respective years.once the bearings were replaced i noticed more issues with the "slipping" transmission that many many many more have already lodged complaints against.what is being done?when can we expect answers?
Faulty bearings and hub in 2002 ford explorer.apparently, a very common problem.
This2002 ford explorerhas only 62,153 miles and the wheel assembly hubs have failed.the problem is in the design of this part because it has no axle and is assemble to the frame by three bolts.if this part goes bad on the interstate and the wheelwill come off , god help the driver and the people on the same path.this suv needs to be recall!
The rear stabilizer links just broke out of nowhere not even to latest later the front stabilizer links just broke out of nowhere and i have no steering a whole lot of loose control
Wheel bearing failed, was left stranded in snow outside jackson, wy.no warning of failure.
We own a 2002 ford explorer.it was recently in the shop at 45k miles for a whining noise from the rear differential.the service guy said that they have had quite a few vehicles with this problem.the service manager said he was surprised it didn't start at 12k.we were told we needed to repair the rear differential ring and pinion in order to fix a leak and whining noise from the area. He said we would not necessarily see leaking fluid because it would leak while driving at higher speedsit is out of warranty and cost of 1300.we were also told that the rear wheel bearing is going out. 250.00 to repair this.the service guy also told me that until ford came out with a different repair part he had needed to replace it several times on at least one explorer. They had one in that day to repair other than mine if i am not mistaken.
The contact owns a 2002 ford explorer. The contact was driving 60 mph when the rear passenger side tire detached from the vehicle. The contact discovered that there were three lug nuts that had become loose and caused the failure.the contact took the vehicle to a local mechanic to have the wheel replaced.less than one month later, the contact noticed that the lug nuts had become loose again.the contact stated that the lug nuts were becoming loose from the vibration of the vehicle.the contact did not take the vehicle to the dealer for diagnostics or repairs. The failure mileage was 112,000. The vin was not available.
I have replaced 8 wheel bearings on this auto.4-21-12 i was on the hwy to the nearest big city towing a borrowed utility trailer, which is 90 miles from my home, and i am so fortunate that i did not loose my wheel.at the time, i thought it was my new tires but when i went to the dealer of my tires he showed me the play that my back wheel had and told me i was a very lucky girl that my tire didn't snap off.fast forward and i have just replaced both back wheel bearing again with only 23,000 miles on the previous replaced bearing.14,000 on the one before that!ford you have a problem!!
The rear suspension is broken on either side of vehicle, the rear passenger side bearings were replaced, now the drivers rear wheel bearings are shot.
We have owned a 2002 ford explorer xlt for about two years now. On october 13, 2009 my husband was driving on a side street, thankfully at a slow speed, he turned a corner and realized that something was seriously wrong with the car, thought it was a flat tire. So he slowed down and started to pull over, he then looked out the window to see the tire rolling off the car and down the street. The rear driver-side tire fell off the car. It had sheared all the lug nuts off. If the tire were to fall off at high speeds this type of incident could cause serious injuries or death to the people in the vehicle and pose a threat to other drivers as well. This is not the first time it has happened either. About a year ago the lug nuts sheared off of the same wheel, we thought the first time was a freak accident but it was under similar conditions - slow speed, turned at a stoplight, thought something was seriously wrong, then pulled over to discover the rear driver-side tire falling off of the vehicle, all lug nuts were sheared off. We had no recent work on the tires or the vehicle that could have possibly loosen the lug nuts for either occurrence. To fix this failure we are having the car towed and the lug nuts replaced, again, along with a panel that was damaged by the tire coming off. I do not feel safe driving this car especially with our children as the tire can just come off without warning. Also, as i searched the nhtsa website there are eight other complaints filed for the same problem for 2002 model explorers and seven similar complaints for the 2003 explorer year and two for the 2004 year as well. This needs to be investigated! i also found on the www.carcomplaints.com website other peoples experiences with the same problem in ford explorers for the years 2002, 2003, and 2004. Please look into this, it is a serious defect! -
We have had the wheel bearings replaced twice, beginning in 11/04 @ 61,528miles, than it needed it again on 8/05 at 79,000 miles. We also had to overhaul the transmission at 79000 miles!
Ford 2002 explorer xlt limited. I have had a myriad of issues, which upon research appear common to the extreme. Front & rear bearings have been replaced multiple times. Springs had to be replaced.now the transmission is slipping -- o/d light blinks, ses light activates, and vehicles over-revs, slips, and will not operate in overdrive.the transmission design is completely sealed, so i cannot even check for fluid levels, nor do any preventive maintenance whatsoever.there is no warning, just failure.issues with this model year are so prevalent that local mechanics need only ask the model and year and can itemize the problems i have experienced, and public forums are full of similar complaints.ford needs to recall this model year.
I noticed that the car was pulling to the side while driving and was making a strange noise coming from the right rear. When i took the vehicle in to have the brakes checked they informed me that the right rear wheel bearing was going bad and had almost a.5 inch of play. He was concerned that it was unsafe to drive on. We called our ford dealer to arrange to have it fixed and they informed us that the tire could come off and and that they keep three of the replacement part in stock because it's a common problem with this vehicle. My husband called around to other dealers to get more information and every dealer knew exactly which wheel was having the problem before my husband even told them. They said it could definitely come off and that i shouldn't drive over 20 -25 mph on it. We are having the vehicle towed to the dealer to have it fixed today.
You need to seriously look into recalling all 2002 ford explorers for potentially dangerous wheel and hub assemblies. This happened on multiple occasions. The first time it happened, it happened in august 2008. I just moved into my dorm, and i had to go home for a little while. I was on the pennsylvania turnpike, and my truck began swerving to the point that i had no control over it, and i had to pull over. When i got out, i pulled the lug cover off the rear passenger side wheel to find that four of the five lugs were snapped. I had to pay $400 to have it towed, and when it got to the garage, they found that the wheel bearings and hub were damaged. The next time it happened, it happened on the driver's side rear wheel, and, again, the lugs snapped and they found the hub and wheel bearings to be the cause of it. This was about a month after the first incident. The third incident involved both front wheels, but luckily only the wheel bearings and hubs were damaged and my wheels stayed in place. This happened about november of 2010. In january of 2011, the rear went again. This time it was in the middle of a snow storm, so i had to wait in the freezing cold for two hours until the tow truck could come. Currently, my vehicle is sitting in a garage to have yet another wheel bearing replaced because it has failed. In total, in the last two years, the rear wheel bearings have been replaced three times each and the front wheels have now been replaced two times each. Every time it happens, it feels as though you are driving on ice, and the vehicle eventually gets to the point where it cannot be controlled any longer. I've had numerous incidents where i've began to fishtail. Every time it goes to the garage, they put it on the lift and the wheels just dangle there. The mechanic, one time, kicked it and it fell off. He did this to show how close i was to a major accident. These vehicles need to be recalled and equipped with superior parts. Ford will eventually kill someone.
Failure of rear wheel bearings on both sides. Time between onset of noise and near catastrophic failure was approximately 300 miles. Fearing a high probability that the front wheel bearings might fail without warning and possibly cause a serious accident and injuries, the only option was to incur the high cost to replace all four wheel bearings and related parts. This is a common problem with ford explorers across a wide range of model years and is clearly a manufacturing design defect. Nhtsa has been made aware of this issue via a sufficient number of complaints from owners and must compel ford motor company to issue a recall of all ford explorers beginning with model year 2002 or earlier. The recall rightfully must include full reimbursement for reasonable and customary repair costs incurred by owners after warranty expiration.
I had been told that my drivers side bearing was going bad and had it fixed and my car was still making a funny noise but was told by the mechanic that it was my brakes going bad and that they would need replaced, so we went and bought brakes and rotors to put on ourselves.as we were putting them on we noticed that my wheel was close to falling off!!!now we have to replace the bearing in the passenger side rear and also the axel shaft.what if my wheel had came off and killed my 3 small children and my husband and i?
Wheel hubs especially the rear - constantly going bad usually 12 months or less- rear differential vented with hose over rear tire.causes water to get into gears - major problem.i keep catching the problem but only because i now look for them but it has been close - recently i had to have it taken to the repair site as it was too dangerous to drive.
We own a 2002 ford explorer. It has approximately 56,000 miles on it to date. We took it into the mechanic for an annual inspection and were told that 3 of the 4 wheel bearing assemblies needed to be replaced. We had been hearing a loud, almost grinding noise, while driving. These assemblies, being of poor quality, mean 3 of the 4 wheels on our vehicle were loose. I see a very large number of complaints online regarding this particular issue. Very dangerous.
I was driving in town at approximately 30 mph when i drove over a crack and it felt like a large pothole. I heard a grinding noise and pulled over. My rear springs were both broken. The driver side one at the top and the passenger side one at the top in 3 places. When i turn now it feels like my vehicle is going to roll over. This is a common problem as stated by many others on many internet sites. This is going to cause a serious if not deadly accident. Ford needs to do a recall on this part and replace them for free, since they were the ones who used bad parts in their vehicles. This is a manufacturing defect and should be treated as such.
I purchased a 2002 explorer new late in 2001.every wheel bearing has failed and now my passenger front has failed a second time so i am on my 3rd set of wheel bearings if you include the factory bearings and i only have 112k on the car.the bearings are clearly defective on these cars and if left alone are also a safety hazard.
I had had this 2018 jeep renegade not even 2.5 months and it needed an oil change and the tires were completely worn out they were every one slick as could get and dangerous. I called the dealer because the tires went bad and i hadn't had the first 50k miles on it yet and they did nothing. Called the tire company they did nothing. So i replaced them and another almost 3 months go by and the tires are completely worn out and slick again. This has repeatedly happened every 2-3 months to where they are so dangerous you either drive 30 mph or get them changed. 3 times i've replaced the tires and and the oil goes so fast. And now i am stuck with this vehicle i don't feel safe in. I shouldn't have to pay these prices for a 30k vehicle that's not worth 10k.
I have had to have the rear differential changed and both wheel bearings. The problem occurred at 80000 miles for me but is so wide spread in this make and model that it occurs over and over. *ln
Left rear wheel bearing failed doing 65mph, wheel lost stability, almost lost control of the car. Right rear wheel bearing also failed 5/3/2010.
I own a 2002 ford explorer, with 69.000 miles on it. In the last few months i have had to replace ever wheel bearing on my car, the wheel have come loose, and the bearing were scraping.the cost for the bearing and the labor was over $1,400 , i am also have to replace my tires because of this, when i contacted ford on this matter, there commit was "that is your problem it is out of warranty, there is no reason all 4 wheel bearing would have gone bad with no more miles than there is on the car. My concern is that the next person may not know in time that there is flaw in the bearings and may have a wheel come off. This should be a very big safety concern. This could cause someone there life. I hope i can get someone to listen before it is to late and causesa child's life. Thank you.
I have had troubles with the wheel ends on my ford since i bought it in 2005. I didn't realize the problems that i am having are common in this vehicle. I started noticing more brake dust on some of the wheels than others. Then on my rear/passengers tire i hear a squeaking, grinding noise with a little wabble in the wheel. Take it back to the dealer -said they grinded something down. Didn't hear the noise anymore.my abs light kicks on won't go off has something to do with defect in wheel end assembly apparently. Paid $150 to get it off comes right back on weeks later!! my entire wheel end almost falls off while on the hwy. Pull over all 4 studs had come completely off of the wheel except 1, the wheel was literally hangin. Had to have all studs replaced. Have had to have wheel studs replaced frequently at some point on all four tires. Paid to have rear passenger wheel bearings replaced finally $300+. Front, drivers wheel bearings went out while driving 70-80 mph on hwy, loss control, barely made it off hwy in the middle of nowhere! 1-2months later front passengers wheel bearings go bad have to be replaced-$300+ each time. Had front brakes & rotors replaced march '07, rear brakes & rotors jan '08. This month sept '09 had to have rear brakes & rotors replaced. Could only afford to have brake pads replaced. Only put 30,000miles on it since had b/r changed in '08. Why am i having to have them both changed a year later. Something in the wheel end assembly is causing increased wear & tear on rear brakes, rotors and everything else! now my brake pads are burning insanely crazy, alot of smoke comes from the wheel. New brake pads shouldn't burn that fast even with somewhat bad rotors. (that shoudn't be bad), have to go back to the shop this week. All are common issues apparently. Please review link w/complaints on this '02 model. & they tell me my ball joints are going out! thank you. Http://www.carcomplaints.com/ford/explorer/2002/wheels_hubs/wheel_bearing_failure.shtml.
I have only owned my 2002 ford explorer for a little over a year and i have had to replace the rear wheel bearings 3 times. Just today i have noticed that the left rear wheel bearing is going again and i just replaced both rear wheel bearings a month ago. This is very expensive and i'm am very disappointed in the quality.
Felt a wobble while driving, found out that the right front wheel bearing is out. Had to order a front wheel bearing and hub assembly. If bearing went out while driving, the wheel will come off. This could result in an accident and possible death. Ford is aware of the issue but declines to take action.114 other complaints listed at carcamplaints.com/ford/explorer/2002/wheels_hubs/wheel_bearing_failure.shtml.
This complaint is concerning the wheel bearings on all 2002 ford explorers and the frequency in which they break or come lose causing lose of control of the vehicle.this has happened on my vehicle on 5 occasions, the last of which ford refuses to replace at their cost due to it being out of warranty. The first incident happened in february 2007 when my right front bearing broke while i was on an highway overpass driving at approximately 60 mphand almost lost control of my vehicle as the wheel nearly comes off when this happens and the vehicle jerks.the truck was towed into the dealership for repair.the second incident happened in january 2008 when my left front wheel bearing broke.this time i was thankfully not on the expressway but once again the vehicle was towed into the dealership for repair as it was not drivable.when the vehicle was in for repair this time i requested that the rear bearings be checked and replaced if necessary and it was found that those two bearings also needed replacement.now, in october 2009, once again my front left wheel bearing is lose and needs to be replaced.i called ford regarding the possibility that the bearings are faulty and that someone is going to be killed due to this issue but the customer service center just says to make a complaint.they also will not cover the cost of the repair as it is out of their 12 month or 12,000 mile warranty period. I have started researching this issue and have found 28 pages of complaints from people having the same issue and this is just one website.this seems to be a common occurrencewith the bearings on 2002 explorers.this is supposed to be a sealed factory part that usually does not require repair and i am on my fifth repair.i am concerned for my own safety and the safety of others.
My first occurrence was approximately sept 2008 when i pulled into a driveway and felt an odd bump upon leaving the vehicle was wobbling when i stopped and took the cap off of the lug nuts i noticed the studs where broken on the drivers side rear.thought we had it fixed by having the studs replaced.wrong about 2 months later it happened again.was told the hub and bearing needed replaced so we replaced them.upon inspection the passenger side rear had started doing the same thing. So we replaced that side as well.that lasted about 4 months and we went to have new tires put on the vehicle the mechanic said that our bearings were bad again and needed replaced.so we did replace them.about 4 months later it started all over again with the studs breaking off.in one incident i lost all lug nuts but one on the drivers side at once with my kids in the vehicle.this is a serious problem for my family being that we depend on this vehicle and cant afford another but yet can't find why this problem isn't and apparently cant' be fixed.i've done everything the garage has told me to do.the local ford dealer saysmy problem is that i'm not putting good quality ford parts in there from them.can any one help.upon research i have found that there are others with the same type of vehicle having the same problem.i have never owned a vehicle that has done this.
Flat tire;after taking tire off i noticed that the coil spring was broken in half and the wheel bearing was bad, causing the wheel to wobble.there was no apparent reason for the part failures.after consulting others with the same vehicle type this is a very common problem for 2002 ford explorers - wheel bearings and coil spring failure.ford may want to recall these before it causes accidents.
For the sixth time since 2009, i was driving and heard what sounded like a pop. My boyfriend noticed my right rear tire wobbling. I knew immediately a stud or studs had broken. When he popped off the cap, two studs were literally snapped at the bolt, clean break. This has happened six other times, one in which my tire was hanging on by one stud and nearly caused me to wreck into a telephone pole. I thought it was my mechanic making error after error but could never find an issue. Now, after doing some extensive research, i see it is fords error. This is a life threatening issue. I have spent thousands of dollars getting new rotors, new tires, etc. Thinking this was it. Clearly it's not. Ford needs to either reimburse or recall the vehicles. I'm done.
I heard a humming sound coming from the front tires about a year ago. I thought it was the tires humming because i had a brake job and tires rotated andi noticed the humming some time after that. Now i find out it wasn't tires but the wheel hub bearings went bad in the front. It is at the dealer now being repaired.
Was driving on the highway and felt a sharp jerk/pull to the right. At first thought it was a flat tire so got off on next exit. Wasn't a flat tire but could smell something awful. Made grinding sound and still had bad smell, knew we had to drive it back to the place we are staying at. Had hazard lights on and only drove 10-15 mph because of the sound and because of how scary it was. Knew something bad was happening to our car. Brakes at this point practically went out. Would not have to press brakes to stop vehicle at a red light, the car would just stop. Steering wheel was not even, but more or less 90 degrees to the right. Pulled into the neighborhood and into the driveway and a car leaving the street saw that our vehicle at this point was on fire! extinguish fire (since it was a gas fire) and looked at the damage. Looks like the front driver side wasn't even connected to anything. Do not know how or when fire started but the flames when we noticed were about 1 foot tall and wide by the internal driver side wheel.
Rear bearings go out on vehicle while driving on the interstate - no crash occurred, but it very well could have in heavier traffic.
In 03/2008 i went in thinking i had brake problem and ended up with a right rear wheel bearing replaced. I was told this is a common problem on this year and model ford. Now its 12/2009 and i have the same noise, i go to the dealer and tell him i think its the left front bearing and after further inspection they say the noise was coming from the left front but the left rear is about ready to fall off. I am glad i went to get the truck checked before it fell off at 65 mph on i80. I could have been killed. I have researched online and there have been many incidents with the wheel bearings/hubs on 2002 ford explorers they know there is a problem and ford is not fixing it. What does it take to get the problem recalled? accidents with deaths?
Dt*: the contact stated while driving 30 mph, a noise was heard and the rear driver wheel fell off.the vehicle was maneuvered off the road and towed to the dealer who could not determine the cause of the failure.
The contact owns a 2002 ford explorer. While driving 15 mph the wheels locked; which caused thevehicle to stop without prior warnings. The vehicle was taken to the dealership, but the technician could not duplicate the failure.the current and failure mileages were 59000.
Wheel studs breaking off & causing danger for my family,therefore making it unsafe for the family.many reports have been made about these particular vehicles.when im able i will get rid of both my ford vehicles for my families safety & wellbeing.
Rear passenger wheel started shaking.stopped and removed wheel cover and found three wheel studs sheared off.had to have vehicle towed to tire store. Replaced wheel,hub and all studs.
A couple of years ago, my 2002 ford explorer 4.0 xls started to make a roaring sound from the rear wheels and the gas mileage seemed to be a couple mpg less.i think i had about 25k miles at the time.i took it to the dealer and asked them to check it out,i thought it could be the bearings, they found nothing.i was very concerned since i was going to take my family on vacation...now, still concern i did an internet search seeing if anyone else was having the same problem.i found http://www.carcomplaints.com/ford/explorer/2002/wheels_hubs/wheel_bearing_failure.shtml and now i am even more concerned.i think i am sitting on a time bomb.there were so many complaints, that i believe that there is truly a design flaw that needs to be corrected. I have had identical issues and i don't abuse the car. Could you please investigate before i end up in an accident?thank you.
Purchased a 2002 ford explorer for my 17 yr old daughter.a few weeks later she drove home from college and said she thought it needed an alignment because car vibrating. She had scheduled an appointment to have this done.a couple days later she was driving at 70 mph on the interstate when her and the passenger heard a loud noise in the back passenger side of the car.the car than began to shake very hard and loose control.she could not keep on the road and rolled across the interstate and into the median.the rear passenger side tire had broken off the car.thankfully there was no traffic and the two survived the crash with non life threatening injuries.i can only hope the next person this happens to is as lucky.upon researching this problem on the internet i realized this seems to be a common cause of accidents with this type of vehicle.what is it going to take to make ford recall and fix this issue.how many people have to be hurt or killed?i hope this is addressed before someone else is injured.
2002 ford explorer, replaced front left and left rear wheel bearings.now the right rear bearing is going out.mechanics at ford dealership said its a common problem.ford needs to recall these.
Discovered the rear hub bearings on my ford 2002 explorer were totally gone,in january 2010, started with a loud roar in the back of the vehicle. The auto mechanic stated that the wheel was very dangerous and was about to come off this car. I had the repair work done immediately, then today, may 3 2010 noticed the same roar, the auto shop deemed it the same issue, the rear hub bearings were replaced again on may 3.this has to be stopped, this problem could be very dangerous.fmc needs to own up to the problem.i was lucky today, the jan 2010 repair was under an extended warranty, but i might not be as lucky the next time.i just pray it's a safe vehicle to drive.
When stopping or slowing down, intermittently the vehicle stalledwhen turning left, there was a knocking sound coming from the front left wheel.the heat vents that blew directly on the consumer did not work.these problems have occurred at least three times in one month.the manufacturer and the dealer were not aware of the problem.
Apparently there is a problem with the hubs and bearings on the 2002 ford explorer.i have a "rubbingsound", had it checked, and was told i have to replace them.it is approximately, $1000.00 (lowest i could find) to replace them.ford is aware of the problem,there is a technical service bulletin issued by ford (tsb 05-25-8, and 051710) which clearly describes the bearing issue to mechanics. Unfortunately ford refused to address the issue.
Bearing keep have to be replaced, an the rear coil spring is cracked an the tire came off while driving my truck, have replaced the wheel bearing 3 times already. An i have replace the transmission 2 times.
Chrome wheels disintegrating. Was told by dealer that it was cosmetic at the time.now the aluminum has become porous and i believe it to be a safety issue.
Had to have both front wheel bearings replaced.
The contact owns a 2002 ford explorer.while driving 75 mph, the contact heard a grinding sound coming from the rear of the vehicle.the mechanic stated that the noise was due to the routers from the brakes, and advised the contact not to worry.as the contact left the mechanic, the sound from the rear of the vehicle continued.the contact took the vehicle to another mechanic and was informed that the wheels were being held on by the brakes and the bearings were destroyed.after having the wheel bearings replaced one year later, the contact noticed that the tires had poor tread marks.the contact took the vehicle in for a wheel alignment and the mechanic informed the contact that two of the wheel bearings were destroyed.the current mileage was 75,000 and failure mileage was 60,000.
2002 ford explorer(xls)one by one each wheel(bearing) hub had to be replaced!the wheels on my truck were actually about to fall off it was scary and very dangerous! it starts out with a squeaking sound like the brakes need to be replaced but no it wasn't the brakes which repairs and parts together range from $60 to $90 it was the wheel bearing whichrepairs and parts together range from $300 to $400!i had to get every wheel repaired one by one within 6 months so you do the math.also my (od)light flickers and my transmission slips and jumps in to gear!!!
Took the truck into have a vibration and noise checked out coming from the rear of the vehicle.turned out to be a failure of passenger rear knuckle assembly and wheel bearing.went on car complaints.com to see if a recall was issued for this.there were report of the same type of failure with the wheels actually coming off.
I was driving my 2002 ford explorer about 25mph when i felt the rear end drop down. Pulled over to the side of the road and all 5 studs had sheared off. The second time it happened i was only backing out of my driveway when i put it into drive & started to accelerate the opposite side studs sheared off. This time only 4 studs broke so i limped the truck back onto my driveway. The third time this happened i was driving about 15mph going around a turn & 4 studs broke off again. If i was going any faster the truck could have flipped over.
Transmission in 2002 ford explorer failed w/o warning.directly (3 days) after getting it back from transmission shop, both rear hub assemblies went.again, seemingly overnight.my wife said, "it feels like the wheels are going to fall off."service shop said, "it's a wonder the wheels didn't fall off."did this thing just self-destruct or what?ford needs to be held accountable for these untimely failures.i have three small children.updated 06/25/08
I heard a whining sound coming from the front of my suv.took it to a friend who works on fords and he said it was the left front wheel bearing. He fixed that and the sound continued, so he replaced the right front. The sound went away. Two days later same sound coming from the rear. My suv only has 51,000 miles on it. This is a major safety issue especially since i am driving with 3 children.i see that this is way too common.i am lucky that i was not driving my kids when the bearings totally failed and a tire fell off. I still have to old parts, i am considering sending them to ford. They told me in order for them to acknowledge there is a problem i must put the bad parts back on my car and take it to a dealership. Risk my life and the lives of my children so i can take it to a dealership? no thanks. I will send them the parts so they can see how bad they are.
2002 ford explorer xlt 4x4, i have been getting a humming sound. I have replaced one front wheel hub bearing and both rear will bearing hub. One at a time, couldn't afford to do all. Humming still being heard. I have 125,000 miles and its in good shape. I bought it in 2002 a certified vehicle. Ford needs to recall rear of 2002 explorer.
I have a 2002 ford explorer xlt with 96,000 miles on it and around 60,000 the noise started. First the front right wheel started to vibrate and then the hub went. While driving my front tire just collapsed. 2nd issue the rear end started to make noise is more likevibraing.and after searching on google, i find that im not the only one with this issue. This is a very expensive issue $1200. Just to startthe ford company is aware of this issue and nothing is being done about it. This is not a joke, this is serious, someone can get hurt.maybe that's what it will take for the ford company to resolve the issue, the issue that ford is aware of.please help!
1.i noticed a humming type sound that would increase as i sped up.i thought i had a wheel out of alignment, or tire off balance.i was due for my 36,000 mile maintenance check, so i took it to the dealership to have everything checked out.they performed a $400.00 maintenance package to my vehicle on may 4, 2004, of which i thought included inspecting tires, wheels, etc.they returned my vehicle to me and as i drove home, noticed the humming sound was still occurring, but i just had everything checked, and thought it was just a noise that was normal.2.the noise continued on, getting worse (louder) and was bothersome, so i took it to a local mechanic for a second opinion.upon review of my vehicle, he suggested replacing the right rear wheel hub assembly and bearings.3.on july 3, 2004 the rr hub assembly and bearings were replaced at a cost of $360.52.the problem was solved.i don't believe the old part is still available.but, after speaking with other mechanics, i have heard this has been a problem with several vehicles of this type and wanted to let someone know i had a problem with this too.
Recently purchased a 2002 ford explorer for my 17 year old daughter, it has 79,000 miles on it. Within the first three months of owning the vehicle i have had to replace 3 of the 4 wheel bearings. The tire was practically falling off the vehicle by the time it made enough noise for anyone to notice.
I heard like a airplane right over the head of my truck and it ended up being my hub bearings, the ford dealer said we have alot of these problems with the 2002 ford xlt explorer. He told me as many as these that he gets in it should be a recall. He proceeds to tell me your tire can fall off and there can be serious accident someone can get killed or hurt really bad. Now i had to shell out 1,0000. At a local dealer to get this problem fix. I finally got done paying for the [xxx] car and now i have to throw money in constantly first it was my rear end 10 days after warranty expired now its hub bearing what's next maybe ford would be # 1 if they made a better truck. That is why the american consumer are buying foreign cars and trucks because at least they do recalls and the cars and trucks last. Maybe our economy would be better if people bought american stuff but as you see why when you have to shell out money all the time to fix it! plus warranty's on foreign cars are better too 10 yrs or 100,000miles .see american companies like ford don't have a warranty like that because they know there crap will break before 10 yrs. I feel bad to complain but i supported ford for along time and anything i buy usually has some kind of problem and the sad thing i always buy new. This is my 3rd new ford i bought just to keep the money in united states. There should not have to be a death or crash for a recall!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
In feb of 2006 with 65,995 miles on my car i heard a whirring/grinding noise from the passenger side while driving.i made an appointment with my mechanic for later in the week (~4 days) to have the noise looked into.1 day prior to taking my car to the mechanic the noise got much worse and i took it in immediately.i was told that the right rear wheel bearing exploded and damaged the brake and emergency braking system.i had this repaired and chalked it up to bad michigan roads.in may of 2006 the left rear wheel bearing also eroded/wore out and needed to be replaced (only 68,368 miles at the time).the warehouse/retail outlet where my mechanics purchased the replacement wheel bearings told me the person working the counter commented on how many requests ford has had for wheel bearings as of recent.my mechanics (as well as friends and family) told me i should contact ford as well as nhtsa with this information since the component failure effected the emergency braking system.i am following through on that request and have placed a letter in the mail to ford motor company and am awaiting their reply.i would appreciate an independent 3rd party's evaluation of this situation since i have been told by my mechanic as well as others the auto repair and industry that wheel bearings should last throughout the life of the automobile (or at least to 100,000 miles.
Ihad 1 wheel stud break and ordered a replacement from dealer.wheel studs only come in packs of 5.wheel stud replaced and about 4 months later 2 more broke simultaneously.
-the contact owns a 2002 ford explorer. While driving 65 mph, the vehicle started vibrating and pulling to the right.a lug nut hit the windshield and the vehicle came to a sudden stop because the front passenger side tire was lodged underneath the vehicle.the vehicle was towed to the dealer to replace the new lug nut and stems and repair the damage to the vehicle. The failure mileage was 71,000.the current mileage was 81,000.this failure has occurred on tow occasions.
On 8-10-01 i was driving a hertz car rental 2001 0r 2002 ford explorer on i-75 to the atlanta airport.i began noticing "shimming" in the steering wheel.soon after the "shimmying " became worse and i experienced excessive "play" in the steering wheel.i pulled onto the shoulder without incident.later, a tow truck driver discovered that 3 out of 5 lug nuts had been sheared off completely - - causing the right front wheel to "wobble" significantly when rotating.if the wheel had come off the vehicle, it could have resulted in very serious injury/dealth - - especially on busy truck lader i-75 just north of atlanta.just want you to be aware of this serious matter.
Driver rear tire separated from vehicle.*mr the failure was the result of the lug nut breaking. The vehicle sustained a dent hub cap, and light damage to the left rear bumper and panel. *ph
Noted "clicking" noise when wheel turned at slow speed, assumed cv joints were going bad.however, dealer said that lug nuts were loose, and when tightened the noise stopped.what is notable is that the wheels have never been off, so this condition originated at the factory.dealer says owner at fault and charged for the repairs.owner says this a factory defect and a significant safety item and insist it be covered under warranty.at impass.
2002 ford explorer. Consumer states problem with tires *tgwthe consumer experienced a tire blow on the right rear tire.when triple aaa arrived, the consumer was informed the rear coil spring along with 3 lug nuts had failed. In july 2010, three more lug nuts broke again.
The contact owns a 2002 ford explorer. While driving approximately 10 mph, the contact noticed that the rear passenger side tire rode roughly. The contact noticed that three of the wheel studs were sheared off. The failure occurred four times with the remaining wheel studs. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 140,000.updated 10/02/14*lj the consumer stated within 7 months the the rear wheel studs suddenly sheared off while driving. The last time the driver was on the freeway with 5 children in the car.updated 3/30/2015
On 8-10-01 i was driving a hertz car rental 2001 0r 2002 ford explorer on i-75 to the atlanta airport.i began noticing "shimming" in the steering wheel.soon after the "shimmying " became worse and i experienced excessive "play" in the steering wheel.i pulled onto the shoulder without incident.later, a tow truck driver discovered that 3 out of 5 lug nuts had been sheared off completely - - causing the right front wheel to "wobble" significantly when rotating.if the wheel had come off the vehicle, it could have resulted in very serious injury/dealth - - especially on busy truck lader i-75 just north of atlanta.just want you to be aware of this serious matter.
I was driving down county road branch, it felt like i was driving on a bumpy road (what it feels like when your tire goes flat) i turned on lateral b south, then it got worse, so i stopped and checked all tires, they were all okay, then i start driving 20 feet further then i stopped again, my oldest son took of the hub and discovered 3 out of 5 bolts with lug nuts were broke off in the right rear passenger hub.
Dt*:the contact stated while driving 15mph the right rear wheel wobbled.the vehicle was taken to an independent repair shop for inspection.the mechanic determined that the lug nuts were broken which resulted in the loose rear wheel.the mechanic replaced the broken lug nuts.
In feb of 2006 with 65,995 miles on my car i heard a whirring/grinding noise from the passenger side while driving.i made an appointment with my mechanic for later in the week (~4 days) to have the noise looked into.1 day prior to taking my car to the mechanic the noise got much worse and i took it in immediately.i was told that the right rear wheel bearing exploded and damaged the brake and emergency braking system.i had this repaired and chalked it up to bad michigan roads.in may of 2006 the left rear wheel bearing also eroded/wore out and needed to be replaced (only 68,368 miles at the time).the warehouse/retail outlet where my mechanics purchased the replacement wheel bearings told me the person working the counter commented on how many requests ford has had for wheel bearings as of recent.my mechanics (as well as friends and family) told me i should contact ford as well as nhtsa with this information since the component failure effected the emergency braking system.i am following through on that request and have placed a letter in the mail to ford motor company and am awaiting their reply.i would appreciate an independent 3rd party's evaluation of this situation since i have been told by my mechanic as well as others the auto repair and industry that wheel bearings should last throughout the life of the automobile (or at least to 100,000 miles.
Loud vibrating noise from tire...right rear wheel bearing failed in june of 2007, replaced.front left wheel bearing is failing now, january 2008.
-the contact tookthe2002 ford explorer to get new tires where she observed that two of therims were cracked, the passenger side front and the rear driver's side.the crack almost dissected the rim.kmc the specific wheel she had was the king pin 20 inch chrome wheel.she called the distributors for kmc wheels and they stated if she didn't have the original receipt therewas nothing they could do. They faxed her the warranty. Structural damage would only be coveredif she had a receipt.the name of the distributorswaswheel pros 562-921-1237.
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