We found the following complaints for FORD EXPLORER (2000)
Read complaints for FORD EXPLORER (2000)
Air bag light remains illuminated on dashboard. *mr the air bag light remained on long after the vehicle was running.the problem was intermittent.the dealer said that the cause of the problem was traced to the wiring harness. The consumer requested reimbursement.*scc
When starting up the vehicle. The air bag light would come on and would stay on the reminder of the time the vehicle was being operated.the cause has yet to be determine.the consumer has notified the dealership but the problem has not been resolve. *nlm
The airbag warning light illuminated, taken in for waranty repair, had several wiring harnesses replaced and the side airbag.*jg
Dt:the cruise control switch shorted out. Sometimes it would work and then other times it would not work, and finally quit working altogether. Had it replaced by mechanic,had not contacted dealer or the manufacturer. Cruise control failedon june 1, 2005.the clockspring failed and caused the horn to activate intermittently.
When drivingat an undetermined speed air bag warning lightappeared on the dashboard. Consumer had informed the dealer about this issue. However, the mechanic was unable to duplicate the problem.
The airbag warning light illuminated, taken in for waranty repair, had several wiring harnesses replaced and the side airbag.*jg
Recalls 00v22801/ seat belt buckles and00v179000/ air bag system. Parts are not available. Dealership was first notified on 11/7/2000.
While driving the airbag light appeared on the dash and would not go off until the vehicle was shut off.*nlm*ph *nlm
The contact owns a 2000 ford explorer.after starting the ignition, the "air bag" warning lightilluminated on the instrument panel.the manufacturer was notified.the vehicle has not been inspected for the malfunction. The failure and current mileages were 147,000.the vehicle identification number was unavailable.
In avoidance of hitting a cow, i rolled my ford explorer at least 3 times and none of the airbags deployed, front nor the side curtain airbags.my husband and myself were fortunate to come out with minor injuries.i have contacted ford motor company and the have not yet offered to settle.
When starting up vehicle airbag light would come on, light stays on all the time while driving. Had light fixed six times and problem still exists.
When the vehicle was started the air bag light illuminated on the dash and remained on until the engine was shut off. *sc
Air bags inoperable due to high resistance or poor connections in the side air bag (sab) wiring harness circuits or restraints control module. (ford article #03-24-1)manufacturer makes a service kit for repair at customers expense of $800 installed.i guess air bags aren't that important.
Air bag light waring light came on, indicating that the air bags are no longer working.initially the air bag warning light would come on periodically and then go off for weeks at a time.even though this is known problem the dealer stated the only way ford will install the wiring kit 3l2z-14b455-ab, that fixes the problem, is if the vehicle has less than 50000 miles on it.i had to pay them to install the fix kit, because they stated that the air bags would not work without doing so.
The air bag light came on and the dealer pointed out that the corroded connector was causing the problem, the consumer states that the vehicle was not safe to drive.
While merging onto a ramp at 25-35 mphconsumer allowed avehicle to pass.sitting at a stand still at the top of the ramp was another vehicle thatconsumer's vehicle rear ended. Consumer was wearing seat belts, but noneof the air bags deployed.police did arrive on the scene and no one was cited.
The air bag check light remains on. The owner's manual informs the consumer that the air bag may not deploy in an accident .owner will takevehicle for repairs for the third time for the same problem.
Air bag light keeps coming on and flashing. Have taken to dealership 5 times but mechanic can not resolve problem.the vehicle was repaired by the dealer, but check the fuel cap light came on.also, the air bag light was back after a couple of days and the dealer was unable to solve the problem.
While driving air bag light illuminated and stayed on for the reminder of the time that vehicle was running.dealership was notified, but did not resolve the problem.
Consumer was involved in a side collision accident,neither the 4 air bag deployed. Dealer and manufacturer has been notified.ph
The contact owns a 2000 ford explorer. The contact stated that the warning indicator for the side air bags was illuminated for an extended period of time. The dealer was notified of the failure and indicated that the side crash sensor would need to be replaced with a revised designed part. The contact was to check with the manufacturer to determine a solution to repair the vehicle or it would not be able to pass inspection. The vin was not included in nhtsa campaign number: 00v179000 (air bags). The vin was not available. The approximate failure mileage was 20,000. ....updated 08/29/16
This component controls the operation of the two front airbags. This wire harness just stopped working.
Dt*:the contact stated the air bag warning light illuminated constantly, and when the front passenger door was shut and the passenger side air bag deployed without warning.the air bag struck the passenger in the vehicle, causing bruises.the vehicle was not taken in for service.
The contact owns a 2000 ford explorer. The contact stated that as the ignition was being started, the air bag warning indicator illuminated continuously until the engine was turned off. The vehicle was taken to an authorized dealer five times where an unknown repair was performed. The malfunction recurred after each repair. The manufacturer was not notified of the problem. The approximate failure mileage was 30,000. The vin was unavailable.
The contact owned a 2000 ford explorer. While driving at an unknown speed in inclement weather, another vehicle crashed into the rear of the contact's vehicle causing it to crash into a second vehicle. As a result, the air bags deployed and emitted metal, glass, and fiberglass fragments. The contact sustained shoulder, face, mouth, left arm, and breast injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was unknown. The vin was unavailable.updated 09/01/2015*lj updated 9/20/2017
For approximately two weeks prior to december 5th, 2004, the heat element in my 2000 ford explorer driver seat would become painfully hot under the left leg near the torso to the point where it needed to be manually turned off each time.it was turned off as it became painful, and we were concerned we would become burned and would the seat catch on fire.my other concern for this is someone, such as a diabetic, with neuropathy wouldn't feel the intensity of the heat and become burned.2) approx 2 weeks after the initial event the seat light will come on but no heat is produced.why did it take 2 weeks for the element (assumed) to burn out?3) the car is scheduled to go to an independant mechanic as i do not trust ford to do the right thing.the dealer is not concerned that my driver airbag light goes on and off at will for days or weeks at a time. They recalled the 98 and 99 models for a tensioner pulley problem and issued a service bulletin for the '00 but the dealer wants to charge $500 for the repair......most defects i took in for warranty repair remain unfixed, (mostly electrical in nature) including a rear wiper that rarely goes on, radio stations and clock display that occasionally can be seen and a rear passenger door handle that after 5 attempts (ford went against their engineer recommendations to do a recall) will unlock with power lock but the unsuspecting or in a hurry will just about rip a hand off to get it open.
Consumer was driving at approximately 60 mph andthe air bags deployed inadvertently. There was no accident. Vehicle did not make contact with anything.
Intermittentlyair baglight appeared on the dashboardwhile driving at any speed.vehicle was taken to the dealer for inspection, andmechanic replace the steering wheel, and the safety harness.however,problem still occurs.
The airbag warning light illuminated, taken in for waranty repair, had several wiring harnesses replaced and the side airbag.*jg
The air bag light came on and the dealer pointed out that the corroded connector was causing the problem, the consumer states that the vehicle was not safe to drive.
When starting up vehicle air bag light remains on until vehicle is turned off. Have been to dealer for repairs several times.consumer also statred the turn signals and hazard lights were inoperative, dealer replaced the multi-function switch, also there was an unusual noise coming from the engine compartment,and there was also smoke coming from the upper steeing column.
The air bag warning light started to flickered or stayed on while driving.this could result in premature or non deployment of the air bag in an accident.dealership has only performed a temporary fix to correct the problem.they serviced the truck twice,but the failure still exists.
The contact owns a 2000 ford explorer. The contact stated that the driver was traveling 65 mph and crashed into an oncoming vehicle. The driver was ejected from the vehicle and was killed. A witness stated that the driver was ejected from the driver's side door. A police report was filed of the incident. The contact was unaware of the exact cause of the crash but after reviewing several pictures of the crash site, the contact noticed that the air bags failed to deploy. The occupants of the second vehicle were not injured. The contact's vehicle was destroyed. The manufacturer was not notified of the air bag failure and the vehicle was not inspected. The failure mileage was 180,000. The vin was unavailable.
2000 ford explorer.air bag diagnostic light keeps coming on, even though it has been to the ford dealer 4 times in the past 12 months.the light flashes 3 times and then 7 times and then stays on.
Vehicle hit 5 feet stone wall at 25 mph, andneither airbag deployed. Driver hit her head on steering wheel and suffered head trauma/ broken cheek and nose. Vehicle was totalled.
Consumer's vehicle was rear ended which caused the vehicle to hit a wall, and the airbags failed to deploy.
While traveling approximately 40 to 50 mph a vehicle in front of him came to an abrupt stop. As a result, consumer's vehicle rear ended the stopped vehicle and both frontal air bags failed to deploy.driver received head, neck, and back injuries. Vehicle has not been examined by dealership or insurance company to determine reason for the air bag failure. Another auto specialist examined the vehicle and determined that the failure of the air bags to deploy was due to the computer failure.
Vehicle involved in a frontal collision with a tree.both frontal airbags did not deployed.dealer and manufacturer notified.ts
In avoidance of hitting a cow, i rolled my ford explorer at least 3 times and none of the airbags deployed, front nor the side curtain airbags.my husband and myself were fortunate to come out with minor injuries.i have contacted ford motor company and the have not yet offered to settle.
Consumer's vehiclewas involved in a front end crash at 10 mph.upon impact,air bags did not deploy.manufacturer was notified by consumer.
While driving about 35 mph slip on a ice spot and lost control of vehicle, crashing into an utility pole, and none ofdual air bags deployed.
While at low speeds during traffic consumer was rear ened at 60 mph, andconsumer was pushed into another vehicle.upon impact,none of the air bagsdeployed. Contacted dealer.
Vehicle was involved in a head on collision while drivingat 35 mph.upon impact,both frontal air bags failed to deploy. Three persons were injured, and one was transported to the local hospital by ambulance.a private vehicle transported the other two. Dealer was notified.*tc
Vehicle was involved in a frontal collision at 40-45 mph with a tree, and neither air bag deployed. Consumer adds that the airbag sensor bracket which is 4 inches long folded around, thus not deploying the air bags, had the sensors been placed on the frame on a shorter bracket they would have deployed, one person was injured in accident.
While traveling 50 mph, consumer was involved in a head-on collision, hitting a tree with frontal damage, the air bags did not deploy at any time.. Consumer was informed by manufacturer that they were not liable for air bags in an anccident.
Consumer was involved in a frontal collision in which driver's and passenger's air bags did not deploy.
While driving at 40mphwas involved a front collision and neither of the air bags deployed.consumer stated that manufacturerand dealer were not helping at all.*ph
Air bags did not deploy on a head on crash. Front left wheel and assebly ripped offdoors twisted out of alignmet, auto impacted twice. Was air bag supposed to deploy or not?
While making a c-shaped turn aroundon beltway at approximately 20-25 mph steering commenced to pull to the right, causingvehicle to hit the curve, rollover, and flip on driver's side. Also, both air bags failed to deploy. Dealer notified,and told consumer toreport it to manufacturer. Feel free to provide further details.
While driving down a mountain in low gear, traveling 15mph with the road being slippery, hit an ice patch, and vehicle started swerving. Was unable to control vehicle and it hit an embankment, and neither airbag deployed.
My son was driving our 2000 ford explorer and accidentally struck a telephone pole near the center of the front bumper. Neither the driver side nor the passenger side air bag deployed on impact.
Consumer was involved in a head-on collision whiledriving at 40 mph in which neither driver's side nor passenger's side air bagsdeployed. Consumer has contacted dealer.
Consumer states that while driving at 35mph vehicle was in a collision. Consumer states that both front airbags did not deploy. Dealer notified.
While driving at approximately 45 mph driver lost control of vehicle, hit median head-on and vehicle rolled over.driver's and passenger's airbags did not deploy, causing injuries.
Dt*: the contact stated while traveling 58 mph on normal road conditions, the vehicle was involved in a rear side impact collision with another vehicle and both front air bags did not deploy.the contact sustained minor injuries made mostly by the seatbelt that was worn during this accident.the air bag warning light was not illuminated prior to the incident.the contact took pictures, and no police report was taken.the vehicle was currently at an independent body shop for further examination and repairs.no repairs had currently been made.
Airbag indicator light came on as soon as consumer turned on the automobile. Consumer has takenautomobile to dealer.at the end of the day,dealer advised the consumer to pick upvehicle, but airbag light was still on.effect of airbag safety light being on can cause the airbag not to deploy in an automobile accident.
Airbag sensor indicator light was on. The consumer tookautomobile todealer. Dealer had advised consumer to pickup the automobile,but the air bag light was still on.effect can mean that the airbags would not deploy in a case of an accident which can cause serious injury or even death.
Air bag has a defect-needs air bag harness kit. The seat belt light comes on &stays on .this is how i found out that there is a problem.the ford garage sayst isn't covered under my extended warranty.
Consumer stated that parked vehicle was hit on the driver's side door by another car travelling approximately 25-30mph.consumer's driver's side airbag did not deploy.collision caused over $3500 worth of damage to vehicle. Ts
Air bag light illuminated. Took in to check. Side impact airbags require new wiring harness - there is an update to the wiring harness - no recall. However, if not repaired no airbags function. This is second wiring harness failure in vehicle.
The airbag warning light illuminated, taken in for waranty repair, had several wiring harnesses replaced and the side airbag.*jg
New vehicle was delivered to the consumer without the recall repair completed (00v-179).*mjs
In avoidance of hitting a cow, i rolled my ford explorer at least 3 times and none of the airbags deployed, front nor the side curtain airbags.my husband and myself were fortunate to come out with minor injuries.i have contacted ford motor company and the have not yet offered to settle.
Nhtsa campaign 00v179000; ford issued an air bag recall. This vehicle is not included in the recall, however the air bag light illuminated. The vin is outside the remedy scope.*sc
The airbag warning light illuminated, taken in for waranty repair, had several wiring harnesses replaced and the side airbag.*jg
The airbag warning light illuminated, taken in for waranty repair, had several wiring harnesses replaced and the side airbag.*jg
While placing the child inside the car seat the bottomof seat sheared off.consumer was able to catchthe bottom before hitting the floor.this put the child in danger.
While placing the child inside of the vehicle.the arm of the car seat broke off.*nlm
Our 2000 ford explorer, has for the second time burned through the spark plug wires.the first time the dealer replaced the damaged wire, but did not indicate that any other problems existedthis past week it occurred again but the dealer indicated that because of the failure of the spark plug wire, fuel has now backed up into the top side of the engine, and significant repairs and the removal of the fuel must take place.it seems this condition could cause an engine compartment fire very quickly.considering the reaction of the vehicle would indicate the need for a tune up only.i contacted ford motor company and they said it was a maintenance problem and not a ford problem.never had a vehicle burn through spark plug wires before and i don't see how a 3 year old vehicle would experience this problem twice.it appears to be something you should look into before a fire does occur and cause injury or death.
Electrical system is causing intermittent operation ofinterior lights/ instrument panel functions, and windshield wipers. Dealership examinedvehicle, but could not determinecause ofproblem. Vehiclewas not affected by recall campaign 00v072000/ electronic functions.please provide any additional information / documentation.
While the consumer's wife pulled into the driveway, the gas pedalbecame stuck and caused her to run into the side of the house.the collision caused $18,000 worth of damage to theirhome.since the vehicle had been in the repair shop 8 times. Every once in a while the rpms revved up causing the engine to race.there were problems with the tail lights.the dealer/mechanic stated that they could not find anything wrong with the vehicle, so they could not repair it.after almost having an accident, the vehicle was taken to the chevrolet dealership and an electrical problem was found and the dealership repaired the vehicle.*scc
Before my transmission went out my over drive would flash then my 4wheel drive stopped working. I had the 4wheel drive switch replaced and everything was fine until i went to sacramento.after taking care of my eddie bauer explorer having the transmission flushed and filled on a regular basis. While leaving sacramento stopped at a chevron to fill up before heading back up to tahoe. As im leaving the gas station all of the sudden there's aloud crunch of metal sound coming from under my car and it wont kick into any gear. Had to have it towed and after reading the thousands of complaints from other owners about their exploders doing the sme thing i figured i would complain. Im tired of big companies screwing the little people over who purchase their products when they are perfectly able to fix it. Shame on u ford.
Vehicle engine compartment firewall wiring harness caught fire and partially melted shorting out electrical system while vehicle was was under steady load (3500 rpm) for less than 5 minutes pulling out a stump. Fire was under hood and was extinguished within seconds with water. Engine runs but dash warning lights periodically appear: engine, abs brakes, gas cap, etc.
Consumer stopped vehicle at a traffic light and engaged the turn signal when smoke suddenly began emitting from the steering column into the passenger cabin.the vehicle was taken to the dealer who diagnosed the problem as an electrical wiring malfunction.*nlm
Consumerwas traveling about 65 mph onhighway, and without prior noticewindshield wipers stopped working intermittently.dealershipwas aware of problem.also, when consumeer startedvehicle he had to shakeshift selector in order for it to crank.filures occur sporadically.
The vehicle experienced problems with the lower ball joints and smoke emitted from the steering column, the dealer replaced the relay switch.*mr there were problems with the left turn signal indicator. Intermittently without warning when the brakes were fully applied the lights stayed on. When the brake was disengaged, the indicator signaled again, in spite of replacement the problem the continued intermittently, however the dealer stated there was no problem.
My vehicle caught on fire while driving on the highway, my mechanic indicated that the fuel system, gasoline was defective. There was a recall in june 13, 2006 for my vehicle, i was not notified of this defect by ford company. It is now that it was brought to my attention that this was an occurring problem with my vehicle.
The contact owns a 2000 ford explorer. The contact stated that after parking her vehicle she heard a loud noise and then vehicle engulfed into flames. A police report was filed. The vehicle was towed to an independent mechanic who advised her that the failure was due to the electrical system. The vehicle was deemed destroyed. The manufacturer was notified but have not followed up with the contact regarding the failure. The failure mileage was approximately 85,000.
The problem started with the drivers door it would not open , with the remote control , the actuator works but the door latch would not open after several weeks of having to open it with the keys i took the door panel open and spay some wd-40 and it started to open but as time when on the rear passenger doors have started to do the same , the child safety locks have got jam and now both doors are failing at one point the rear driver side door didn't open and i had to take it to a mechanic to get it to work but the problem still persists and now the front passenger door does not open it got stock and the handle to open the door has fallen off it has been such a frustrating problem and i went to find out how much it would cost for the parts and its going to cost about $87.00 per door not including the labor and it very frustrating i wish they do something about it also their was a recall for the cruise control i went to the dealer to get it fix , and they disconnected the cruise control i have call several times they say their is no openings and it has now been four years i have given up.
My overhead light melted smoked and doesn't work anymore and now i'm having trouble w my dash lights flickering and my automatic lights don't ever shut off
Vehicle caught on fire while idling in the driveway for 20 minutes. The local volunteer fire department arrived to extinguish the fire. The insurance company had the vehicle towed and inspected. The cause of the fire was determined to beelectrical. Dealer andmanufacturer werenotified.
The contact owns a 2000 ford explorer. The contact stated that while the vehicle was parked, it burst into flames. The vehicle was destroyed. The fire department was called to extinguish the flames. The fire was caused by an electrical component. No one was injured during the fire. The contact called the manufacturer and filed a complaint. The manufacturer stated the fire was not caused by any manufacturer design defect. The failure mileage was 140,000.
I was driving, coming just off the highway in my 2000 ford explorer and there were puffs of smoke coming from the steering column.i researched some of the recalls at ford and this problem was recalled on some other vehicles of the same model, but not my vin #.the recall was for the multifunction switch in the steering column.no replacement parts have been installed, i will bring to dealer for diagnosis.
Consumer lost power to windshield wipers, windows, and interior lighting.*lathe consumer indicated that every two weeks the vehicle loses power to the wipers, power windows and interior lighting.while driving during a thunderstorm, the vehicles wipers did not function which almost caused an accident..the consumer searched the nhtsa website and found a recall (00v072000) concerning an identical issue with a module (gem) which controls the wipers, windows, etc.the consumer's vehicle was not included in the recall due to vin.
2000 ford explorer.on several occasions when using the left turn signal, a large puff of smoke can be seen coming from steering column.now, when using the left turn signal all of the entire rear lights flash along with the blinker.the smoke instances are occasional, but the blinker problem is continuous now.
The contact owns a 2000 ford explorer.the contacts wife noticed smoke rising from the rearview mirror after she started the vehicle.she shut the vehicle off, but the headlights remained illuminated.the dealer stated that an electrical short in the wire caused the failure and they made the repair.the contact stated that since the repair, the headlights would no longer illuminate automatically.the dealer stated this could cause a fire. The consumer stated a recall was performed on the cruise control 2 weeks prior to this incident.the failure mileage was 92,865 and current mileage was 93,000. Updated 01/02/08. *ljupdated 12/12/07
Vehicle is experiencing possible electrical problems, the keyless entry failed, the wipers work without the vehicle being turned on, when the wiper is turned on the cd player will quit working, and the lights dim.
When using turn signal smoke comes from the steering column.
Dt: the contact states there isnhtsa recall campaign 00v072000 concerning the electrical system. This vehicle has the same problemsas indicated in the recall, but itis not included in the recall due to vin.updated 1/11/2006 - the windshield wipers stopped working during a snow storm.the dealer installed a new gem module.the consumer requested reimbursement from the manufacturer.
When using the left turn signal, the signal stops working & smoke comes from the steering column around the hazard light button and from around the turn signal arm.the smoke also causes visability problems.this needs to be taken care of before there is a fire and/or death and ford has more lawsuits on their hands!
The contact owns a 2000 ford explorer. The contact stated that the vehicle was parked with the engine off when she engaged the headlight switch to shut off the headlights. The knob had become abnormally hot and fell to the floor when engaged. She then observed a chemical comingfrom the knob casingand black smoke began emitting from under the dashboard near the steering column. The contact stated that the vehicle was parked near a gasoline fuel line and the vehicle then exploded. The stereo was blown out into the street and glass exploded in several different directions. A second vehicle that was parked nearby was also damaged. The fire department was called and a fire report was available. The vehicle was destroyed. The manufactured was not contacted in regards to the failure. The failure mileage was 170,000.
2000 ford explorer.consumer writes in regards to recall states engine running without ignition key could start a fire.consumer states thought dealership repaired recall problems.vehicle exploded seven minutes after consumer exists vehicle.
2000 ford explorer xls.driving down the road at 25 miles per hour.vehicle running properly and smoothly.smoke began bellowing from under hood.stopped vehicle to open hood to discover engine fire.vehicle has regular maintenance with full diagnostic less than a weak before hand with no issues.vin number is not part of current recalls.baffled as to the start of fire.mainly burned the main engine electrical harness.
The contact owns a 2000 ford explorer. The contact stated that smoke emitted from the steering column. The vehicle was taken to a private mechanic where it was found that there was a shortage in the wiring. The vehicle was not repaired. The failure mileage was 98,000.
Numerous electrical problems with 2000 ford explorer xls.wipers sometimes do not work, the dshboard gauges sometimes do not work (fuel, oil and temp).it has been to the dealers numerous time both in and out of warranty.this actually started when the vehilce was less than two months old. Never has a dealer been able to diagnose the problem.very frustrating.
The contact owns a 2000 ford explorer xlt.while the vehicle was parked in the garage on april 17, 2007;the contact observed the fire and called the fire department who determined the cause was the engine.no prior maintenance work was performed on the vehicle.the current and failure mileage were 104,000.
The contact owns a 2000 ford explorer. The contact was driving 5 mph and attempting a left turn with the left turn signal engaged when white smoke emitted from the steering column. The dealer was called and informed the contact that the multi function switch could potentially be the cause of the failure. The manufacturer was called and advised the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was 100,000.
The windshield wipers, power windows, dome lights, and warning indicators stopped operating due to a malfunction in the generic electronic module.the dealership was helpful but was unable to obtain the parts for about a week.
2000 ford explorer. On several occasions smoke comes from steering column when using left turn signal. Turn light would freeze on and acrid smoke come from around hazard light switch area. Then will be ok for a while and could not recreate for mech but stillhappens on occasion unexpectly. Where there is smoke there is fire.
Lights for radio and clock have gone out- periodically come on for a few minutes and then disappear.lights are off 99% of time- for weeks at a time.this has been happening for two years.it was recommended i replace the radio at my expense, but i have heard of a number of other explorer owners with same problem- i think it is a defect of an expensive radio.
I came home from dropping my son off at his school social. I heard some sparking noise. Unplugged my cell phone charger. I didn't know what it was at first. 1 minute later i saw smoke and flames coming from my hood. I jumped out the car and called fire department. Guys from the neighborhood put fire out. It started around the brake master cylinder. The cord that attaches to it. Later found out it is control deactivation switch. I'm trying to see who's responsible for repairing the vehicle. Wasn't informed about recall.
The contact owns a 2000 ford explorer. The contact stated that her door locks have failed several times. The contact had the vehicle repaired by a local mechanic. The door locks continued to fail after the vehicle was repaired. The contact spoke with the manufacturer and was advised to take the vehicle to the dealer for diagnostic testing. The failure and current miles were not available. Updated 04/15/10. *lj the consumer stated the locks have failed one-by-one. The passenger rear and driver side rear door locks could not be repaired. The trunk lock also sticks. Updated 09/02/10
The contact owns a 2000 ford explorer. While driving at speeds of 70 mph, smoke began pouring from under the hood. As the contact was moving the vehicle off the roadway, the vehicle caught on fire. The fire department arrived and advised the fire was so severe that they were unable to determine the exact cause of the failure. The fire chief ruled the fire as mechanical. The contact stated the vehicle was previously repaired under an unknown recall campaign in order to prevent a vehicle fire. The dealer advised the contact that they were not liable for the fire. The vehicle was destroyed. The current and failure mileages were 125,000.
Consumer states when the engine is shut off, the door locks remain locked.
While driving at 55 mph eletrical system completely went out. Dealer notified. Please provide additional information.
The vehicles electrical system has failed. The dealer stated thatthe multi function switch was the cause of the failure. The harness wires all shorted and the consumer noticed smoke coming from the dash.the power windows failed.the speedometer and gauges failed.the air conditioner failed. The radio blinkers and lights failed.a burning smell came from the dash frequently.the consumer request reimbursement.
I am deeply disgusted with your service.i had filed a complaint online and on the phone about the vehicle i have specified on this online system.this was done back in 2011 and followed through with the manufacture and the ca state dept. Of investigations with dmv.i had also sent the 20 page or so complaint directly to a ca state senator.i was sold a vehicle with a fire recall still in effect and registered to the auto dealer of auto west group.the vehicle come to find out had well over 15 safety related recalls in its hisotry.for a number of years i have been trying to aquire copies of what i had sent into your department, the ftc, the state of california and the bureau of auto repairs.now i find that i am being stonewalled and being told things like they no longer have any records of the problems.i never received a replacment vehicle and i was in fact a victim of financial fraud associated with the purchasing of this vehicle.bank of america and the used vehicle department at the dealer.since this time the state of california had enacted a few new lemon law protections.i am certain that my paperwork and complaint write-ups assisted in serving the legislation.it couldn't be more apparent that i am being harassed as a whistle blower..i have received no information or followup letters from any source.all of them are simply trying to pretend i do not exist.their has been no resolve of this matter.
Total battery drain within 48 hours of charge....alternator checks ok....battery checks ok....regulator checks ok...
I have a ford 2000 explorer xlt. The rear wiper works when it wants to usually when i don't need it and i am on the second motor for it. The check engine light stays on for three or four days then goes out for one or two then back on. I have lost all faith in ford. At times it will shut off when i am driving and it starts right back up, but won't idle for about 2 days after that. I've had it with ford no wonder their having problems selling their auto's. I am about to trade the vehicle and it sure won't be for another ford.
The contact owns a 2000 ford explorer.for the past two months, the contact has experienced electrical failure with his vehicle.the instrument panel and headlights do not illuminate, the windshield wipers work intermittently, and the battery is always low.the vehicle was taken to the auto garage, but they were unable todiagnose the failure.the vehicle was taken to the dealer on april 8, 2008 and they stated that the headlight and globe wiring were the cause of the failures.the cost of the repair is $800.according to the manufacturer, the dealer informed them that the failure was not under the hood; therefore, they were not responsible.the contact believes that his vehicle is included in nhtsa campaign id number 00v072000 (electrical system:fuses and circuit breakers) and he did not receive a recall notice.the vin, engine size, and number of cylinders were unknown.the current and failure mileages were 100,000.updated 05/19/08 updated 05/19/08.
Vehicle failed to start.also, while driving 55 mph,vehicle decelerated without prior warning causing loss ofpower. Consumer has contacteddealer, dealer unable to determine cause ofproblem. Transmission was replaced.
I own a 2000 ford explorer with 36,000 miles.for the past week the vehicle shuts off with no warning.it has done it 7 times now; it as if someone threw a switch.it does not seem to have a pattern of occurrence.it has done it on acceleration coasting and braking. This is a very dangerous problem because at high speeds the power steering shuts off and it is difficult to get off the road.once off the road, you have to put it in park, will not start in neutral, and it starts right back up.
While driving at normal speed vehicle died, no steering/ no brakes. Consumer was almost killed.
While driving suv up steep grade, it started to sputter.when crossiing 4 lane highway, it stalled and the "check engine light" came on.restarted and continued to stall several times.finally after several start / stalls it quit completely and would not restart.took to nearest (was 2 hours from home) ford dealership and found nothing wrong with it after it finally would start.i don't feel safe in this suv at all.i have to 2 small children and am afraid to take another vacation in it!
While drivingexplore engine check lights come on, and the explorer just stopped..aftera few seconds, the explorer will start again. This has been happened every single week for about a month.the dealership was not able to correct this explorer will to be towed to the dealership. Please provide any further information.
When the vehicle sits for 4-8 hours i would attempt to start it and then it would cut off. Then attempted to restart it cuts off.i would have to step on the gas to start it and kept my foot on the gas. If i let go of the gas the engine would shake and then it would stall.no engine light came on when driving. This happened at 60,000 miles.took it to the dealer in woodstock ga on june 30, 2003 and stated that most of the explorers and expeditions are coming in with the same problem.the dealer found it is the iac valve sticking or the ignition moducle sensor bad and had to be replaced. If it was for not the extended warranty the part alone costs $225.00if this is a common problem, with the ford don;t understand why ford does not recall them.i considered this a defect.
When driving, groves,water puddles ,a low part in the road ,ectwill make the car jerk to one side or th other, or pull very harddependingon the side the grove,water ect is on. It has not yet causedharm to my family but it very wellcould have many times.this happens at speeds as low as 10-15 mpr.
My ford focus 2000 has a problem with the ignition switch locks up so that i can put my car key in... But it will not turn. I was left stranded at a gas station at night, if that isn't dangerous than i don't know what is. Iput my key in the ignition and it would not budge. I had my car towed to the ford dealer and they fixed the ignition lock cylinder but cost alot of money and from what i read alot of people have this problem and even when fixed it still happening to people!we need help, no person should be left stranded like i was it was scary to say the least.
After starting the vehicle smoke came from behind the turn signal switch. Consumer shut the vehicle off, and took the key out of the ignition switch to stop the smoking.neither ford nor the dealership acknowledged this was a defect and neither have offered to repair the vehicle. *ph
I have a 2000 ford explorer in the last yeari had to change my sparkplugs twice because coil keeps burning out, i purchased the vehicle 5/03 and the airbag light stays on.*la
The firestone tires were replaced with goodyear tires due to humming noises and recall#00t005000.the engine made noise, vibrated, overheated and would not respond upon acceleration.the vehicles faulty shocks caused noise when driving over bumps in the road, vibration and noise in the front end.the abs warning light illuminated.the drivers side window was off track, would not go up all the way and went up unevenly.the starter became stuck made scraping sounds.the consumer requested a full refund of the purchase price in accordance to the lemon law.*mr*scc*nlm
On several occasions when i put on my left turn signal it doesn't blink it just freezes and smoke comes from the steering column. As soon as i turn the turn signal off it stops smoking. It will be ok for a while but then happens again. Yesterday when it happened i had trouble getting it to stop smoking. I am making an appointment today to have this corrected.
Vehicle overheated/ thermostat, rear wiper motor stopped working, check engine light stays on continually, belt squeals on rainy days, radio comes on by itself, tires to be replaced, lived at same address since vehicle purchase and not even a notice for recall on tires.
Smoke coming from steering column / turn signal area, that comes and goes. On going problem.
The contact owns a 2000 ford explorer xlt.while driving the vehicle, the factory installed interior lights began flashing on and off.the dealer stated that the failure was due to a faulty connection with the rear view mirror.she was charged $477 plus labor for the repair.the contact wrote and called the manufacturer, but they have not responded.the approximate date of failure was in november of 2006.the second incident occurred when the vehicle was taken to the same dealer who stated that there was a leak in the engine.she stated that the vehicle has an engine warranty of 60,000 miles.however, the dealer charged her for this repair as well. This failure occurred on february 6, 2007.the contact notified her state attorney generals office who stated that they received a letter from ford and that she could sue ford if she wished.the engine size was unknown.the current mileage is 57,000 and failure mileage was 55,000.
The multi-function switch in my 2000 ford explorer xlt started smoking when the turn signal was turned on. The service man informed me that this situation needed to be taken care of as soon as possible because if it was not fixed there was a chance that a fire would start because of this malfunction and could cause a fire that would take out the entire wiring system of my vehicle. Ford explained to me that they did not consider this a "hazard" it was something they considered a "maintenance issue."i have 42,000 miles on my vehicle.i have owned 2 explorers previous to this and one of my other explorers experienced this problem as well.*nlm
The vehicle caught fire while parked. The driver called the fire department to extinguishthe fire.the vehicle was towed and totaledby the insurance company.
Aug 2007, received recall notice from ford motor co to replace defective speed control deactivation switch (scds). Sep 2007, received notice from ford motor co advising of parts shortage to repair defect and authorizing "an interim repair of disconnecting the speed control system" on the vehicle. On subsequent service visits and on most recent visit of 3-mar-2008, service representative at ford dealership says that dealer does not have the part to effect a repair.
Wiring in back caught fire, most electrical components quit, severe smoke, had to have towed to dealer.
The truck burst into flames 2 minutes after being shut off.vehicle completely totaled.
Vehicle was parked for over 24 hourswhenvehicle caught on fire for no apparent cause.consumer has contacted the dealer. Please provide any further details.
Consumer's wife was driving,rearview mirorsparked a fire and caused the wires under dash to burn.took vehicle to dealer, and they ordered a wiring harness.bolts were takenout of the steering section at the dealer. Also,while driving at 55,steering wheel just started spinning because of the bolts that were left out.
Dt*: the contact stated a fire erupted in the engine compartment.the fire was first observed on the passenger side of the vehicle near the alternator and wiring harness.shortly before the fire started the vehicle made a grinding noise.the vehicle has not been inspected by a fire investigator however the contact believes the fire was electrical.the vehicle is currently at the dealership although they are unable to determine what component was involved in the fire.the cruise control on the vehicle was seldom used therefore; the contact is unaware if it works.the insurance company was alerted and a claim was filed.
Car was parked when it caught on fire in the parking lot.the incident was reported by metro rail security, stating that smoke was coming from under the hood before the fire started.police report was issued. The fire was extinguished by the fire department.
This is a chronic problem affecting electronic (wipers, turn signal, instrumentation).
The contact owns a 2000 ford explorer.for the past two months, the contact has experienced electrical failure with his vehicle.the instrument panel and headlights do not illuminate, the windshield wipers work intermittently, and the battery is always low.the vehicle was taken to the auto garage, but they were unable todiagnose the failure.the vehicle was taken to the dealer on april 8, 2008 and they stated that the headlight and globe wiring were the cause of the failures.the cost of the repair is $800.according to the manufacturer, the dealer informed them that the failure was not under the hood; therefore, they were not responsible.the contact believes that his vehicle is included in nhtsa campaign id number 00v072000 (electrical system:fuses and circuit breakers) and he did not receive a recall notice.the vin, engine size, and number of cylinders were unknown.the current and failure mileages were 100,000.updated 05/19/08 updated 05/19/08.
The turn signal and wiper switch were replaced prior to recall (oov-072) which was probably the reason for failure. *et
The consumer stated that when he got into vehicle and turnedwindshield wipers on, they did not work and managed to get the vehicle to a dealer.the dealer determined that the generic electronic module (gem) malfunctioned.this caused windshield wipers/ rear defroster/rear lighting/4-wheel drive/ interior lighting,and power windows to malfunction.recall 00v072000 was issued; however, this vehicle was not included in the recall due to vin.*sc
Cruise control and horn has failed possibly due to electrical problems .also brakes take longer time for vehicle to stop.
The contact owns a 2000 ford explorer. The windshield wiper fuse intermittently failed. She replaced the fuse at least four times within two months. The car was parked in front her home when she heard the vehicle alarm going off. She was unable to shut the alarm off with the keyless entry. She found there was smoke coming from the vents of the vehicle. The vents began to melt and she then noticed flames. The fire department was called however she was able to put the fire out before they arrived. The dealer advised her vehicle was not under recall however she found several complaints online pertaining to possible fires and one recall pertaining to the failure of the windshield wiper motor (see nhtsa campaign id number: 00v072000) her vehicle identification number was not included in any of the recalls. No repairs had been made to the vehicle to date. The current and failure mileages were under 125,149. The vehicle identification number was unavailable.
While driving and putting onturn signal, turn signal failed and smoke started to come fromsteering column. Dealer notified.
While having a regular inspection consumer was told that vehicle hadthe same problem as stated innhtsa' recall 00v072000 concerning electrical system:fuses and circuit breakers.when contacting manufacturer consumer was explained that this vehicle was not included in the recall due to vin.
For approximately two weeks prior to december 5th, 2004, the heat element in my 2000 ford explorer driver seat would become painfully hot under the left leg near the torso to the point where it needed to be manually turned off each time.it was turned off as it became painful, and we were concerned we would become burned and would the seat catch on fire.my other concern for this is someone, such as a diabetic, with neuropathy wouldn't feel the intensity of the heat and become burned.2) approx 2 weeks after the initial event the seat light will come on but no heat is produced.why did it take 2 weeks for the element (assumed) to burn out?3) the car is scheduled to go to an independant mechanic as i do not trust ford to do the right thing.the dealer is not concerned that my driver airbag light goes on and off at will for days or weeks at a time. They recalled the 98 and 99 models for a tensioner pulley problem and issued a service bulletin for the '00 but the dealer wants to charge $500 for the repair......most defects i took in for warranty repair remain unfixed, (mostly electrical in nature) including a rear wiper that rarely goes on, radio stations and clock display that occasionally can be seen and a rear passenger door handle that after 5 attempts (ford went against their engineer recommendations to do a recall) will unlock with power lock but the unsuspecting or in a hurry will just about rip a hand off to get it open.
While at a lightdriver noticed white smoke coming out of the dashboard where the hazard light is located.air conditioning was then turned off, and after a few minutes the smoke stopped.
My 2000 ford explorer radio lcd no longer work the radio works fine i just can not tell what time or what station id numbers are.
I was driving slightly uphill in stop and go traffic, off exit 16 on the palisades parkway, due to a controlled stop set up by police to check inspection and registration. I saw smoke around my vehicle, so i looked at my instrument panel to see if my car was overheating. My instrument panel indicated nothing was wrong. When i looked up, an officer was motioning for me to pull over saying my car was on fire. I quickly pulled over, turned off the car, got in the back seat to get my 1 year old daughter out of her car seat, and exited the vehicle. My wife quickly got out of the passenger seat and exited the vehicle. We were told to get far away. Two police officers tried to put out the fire with extinguishers, but were unable to get the hood open. We were out of the car no more than 5 minutes when it was entirely engulfed in flames. Fire trucks arrived approximately 10 minutes later, by then the car was completely destroyed.
I am deeply disgusted with your service.i had filed a complaint online and on the phone about the vehicle i have specified on this online system.this was done back in 2011 and followed through with the manufacture and the ca state dept. Of investigations with dmv.i had also sent the 20 page or so complaint directly to a ca state senator.i was sold a vehicle with a fire recall still in effect and registered to the auto dealer of auto west group.the vehicle come to find out had well over 15 safety related recalls in its hisotry.for a number of years i have been trying to aquire copies of what i had sent into your department, the ftc, the state of california and the bureau of auto repairs.now i find that i am being stonewalled and being told things like they no longer have any records of the problems.i never received a replacment vehicle and i was in fact a victim of financial fraud associated with the purchasing of this vehicle.bank of america and the used vehicle department at the dealer.since this time the state of california had enacted a few new lemon law protections.i am certain that my paperwork and complaint write-ups assisted in serving the legislation.it couldn't be more apparent that i am being harassed as a whistle blower..i have received no information or followup letters from any source.all of them are simply trying to pretend i do not exist.their has been no resolve of this matter.
Vehicle engine compartment firewall wiring harness caught fire and partially melted shorting out electrical system while vehicle was was under steady load (3500 rpm) for less than 5 minutes pulling out a stump. Fire was under hood and was extinguished within seconds with water. Engine runs but dash warning lights periodically appear: engine, abs brakes, gas cap, etc.
The contact owns a 2000 ford explorer. The contact stated that she parked the vehicle and as she proceeded to walk away, the vehicle caught on fire without warning. The contact stated that the fire originated from under the hood. The fire department was called to the scene to extinguish the fire. A fire report was filed and no injuries were reported. The vehicle was destroyed. The manufacturer was not notified of the incident. The vin was unknown. The failure mileage was 173,000.
Sudden acceleration from stop in parking lot.
The vehicle is subject to sudden unexplained acceleration while both in motion and stationary.
2000 ford explorer went up in flames.reported it right away to ford and was given a case number. They told us to take it to a ford dealer in the area. After months and months and months of getting no response we kept getting the run around then told that it had nothing to do with any defect. We recently got a recall letter from ford for the exact thing that happened to this car causing it to go on fire and ford will not respond.they say that the claim has been closed and that the original decision (which we never received) stands and they will not respond to us any longer.how can this be acceptable.see ford safety recall #05s28 it is exactly what happened to the explorer.
On 20 mar 2005 while driving my 2000 ford explorer the check engine light came on. I pulled to the side to check the problems, everything seemed normal except it was idling rough. I called the dealer the next day to bring it in. I brought it to the ford dealer on 21 mar 2005. I was told that afternoon, that it was the cylinder head gasket. I called the dealer on 22 mar to check and see when i could pick it up and was told that it would not be ready because they found the cylinder head had a crack. I called on 23 mar to check and was told both cylinder heads were cracked and there is a possibility that the engine may have to be replaced. I was also told that they were waiting for an adjuster from ford to make a determination to see if the engine needs to be replaced or just the cylinder heads. It is now the afternoon of 29 mar and i was told by the dealer that the cylinder heads are on back order and they do not know when my car will be ready. I called ford (800-392-3673) and basically was told sorry nothing we can do the cylinder heads are on "national back order". If that is true, there is a great demand for ford 4 liter engine cylinder heads. Iis that a result of a defect with the engine or the cylinder heads. Has anyone looked into this?also, do not what can be done to get ford moving on my problem?
I have a 2000 ford explorer with 46,000 miles on it. I noticed a delay going into first gear on transmission. Took car to dealer and they repaired transmission to the cost of $2900. I am 61 years old and drive very little. I expected at least 100,000 miles from this vehicle before major problems. Dealer found elc trans diagnostic found internal wear. Found inter and od servo piston hard 2-3 shift valve sticking. R/r valve body. Pistons overhauled and flushed cooler lines .replaced control assembly,gasket, piston and rod, screen assembly, converter assembly & fluid.
Dt*: the contact stated the engine rattled and the vehicle needed the engine bolts tightened to resolve the issue.the vehicle had been to a private mechanic but not a service dealer.
My ford explorer caught on fire. All i saw wascloud of smoke.then people started yelling and blowing their horn at me, the unbelievable, that my car was on fire.
Dt*: the contact stated while the vehicle was parked in front of the residence, a noise was heard, then fire was noticed coming from under the hood.the contact called the fire department who extinguished the fire and reported the fire as electrical failure from the speed control system.the contact took pictures of the charred vehicle.the insurance company deemed the vehicle a total loss.the dealership was contacted but never returned the call.the manufacturer was also contacted who informed her the vehicle was not included in any recall pertaining to the speed control system due to the vin.the fire department had not determined what caused the fire, however, the consumer had read about reports where vehicle were catching on fire due to faulty cruise control switches. Updated 12/13/06. Updated 04/03/07.
Timing chain rattles.
Over the past three to four months my 2000 ford explorer (6 cylinder w/ sohc engine) has developed a problem with the engine. The problem occurs on an intermittent basis. At times the engine will not start. When it does start it will not idle and dies unless the rpm's are manually held at a high enough level to allow the engine to run. When braking at any speed the engine will die when the automatic transmission shifts from a higher gear to a lower gear allowing the rpm's to fall between shifts. This requires shifting the car into neutral to re-start with a loss of all power steering and braking functions. A first it seemed the problem only occurred after the car was parked outside during hot days. Now the problem occurs at different times and different weather conditions. The car recently had the fuel system serviced (along with the 65k recommended service package) at a local ford dealer. The problem persists. I wrote to consumer reports magazine and they suggested i forward this information. *b
Sparkplug super-heated and melted longitudinally destroying the outermost sparkplug threads (7 through the seating surface of the spark plug).inner most threads, the ones deepest into the head were not damaged.a second plug was installed along with a new spark plug wire and within 20 miles, the sparkplug was again melted beyond salvage and the new wire burned up.due to the destruction of the sparkplug, it was able to be removed without tools as there were no threads remaining in the cylinder head.fortunately the fire damage (likely from the spark of the plug) was limited only to damaging the sparkplug and the spark plug wire labled #3.
Coolant leaked into the oil.*phthe consumer was told the intake manifold failed which caused the coolant to leak.the entire engine had to be replaced.
2000 ford explorer.consumer writes in regards to recall states engine running without ignition key could start a fire.consumer states thought dealership repaired recall problems.vehicle exploded seven minutes after consumer exists vehicle.
I have a letter i sent to ford motor corporation and will attach to this e-mail
The first time i had a problem is when my car wouldn?t start on my way to work, and the check engine light came on. It was a few days after i gotten it. So i took it in and they said they checked the engine and turned off the light. They told me i should have it serviced. So i did. The other time i took it in, it had died on me while driving down my uncles apartment hill. They said they were getting some weird codes from the computer or something. They said they would get me an appointment with ford. Then they call later that day and tell me they will bring someone in to look at the car who specializes in ford models. I needed a car so i had to rent a car while they had my car in the shop so that i could take my son to the sitters and have a way to work. Only to find out when i got my car back, that unfortunately they didn?t have the tools to fix the problem so they will be sending my car to ford. So far its been about a week, they have not called me with a confirmed date on when i can take my car in to fix. Yesterday, (nov. 11)the engine would lug, once in a while my car will die out. When i started it up again about 5 minutes later, my check engine light wouldn?t go off. I called it in when i got to work. They told me that i could still drive it if it doesn?t seem different from before. I am still driving it, mostly because if i take it in, i won?t have any way to work and back home. They said they don?t give out loaners. I?ve been told that the car has multiple problems, and most of them different every time i go in. One time it was some kind of code stating that it thinks it?s a stolen car, now it some kind of timer. The first time it was cause i needed a service. It seems like the longer i drive my car the worse it?s getting. But really i have no choice. They won?t give me a loaner.i am paying major bucks to rent a car since i?m only 19. It cost me $65 the time i rented one cause i wouldn?t have a way to work.
When starting vehicle temp gauge does not read, check gauge & engine light come on.must wait at least 5 mins for temp to come up.reported to fmc they state normal must wait for warm up before driving.
This is to report a fire in a 2000 ford explorer:on friday, 25 nov 11, 5 adults (my husband, 2 sons, daughter-in law, and myself) and 2 dogs, left bethlehem pa for our family christmas trip in our 2000 ford explorer,pulling a utility trailer.the intent of the trip was to start at a christmas tree farm, cut down 3 christmas trees, haul them in the trailer and continue with several other christmas related traditional stops.my husband, drove approximately 45 minutes north to bissels christmas tree hill in lehighton, pa. He did not use cruise control because we were pulling the trailer. The trip was fine with absolutely no indications that anything was wrong with the vehicle. It also had not had any service done to it recently (a question frequently asked to us). He parked the vehicle along an embankment at the tree farm and we all were in various stages of getting out of the car with the dogs when someone nearby yelled to us that our car was on fire.she repeated it as we looked to see who she was addressing.we looked at our car and saw that under it, fire balls were hitting the ground from what appeared to be the center of the engine. My husband attempted to open the hood and smoke was immediately pouring out of the engine. We all quickly got away from the vehicle. My one son immediately called 911 and my other son ran nearby to try and find a fire extinguisher.the smoke quickly turned into a full blown fire. The complete front of the vehicle, along with the embankment nearby, was ablaze.the mahoning valley police came, then the fire captains, then 2 full fire trucks from lehighton and mahoning valley fire departments. They quickly extinguished everything, along with the vehicle we lost my purse, jackets, and other miscellaneous valuables that were on the floor of the front seat and in the glove compartment.
The consumer was driving when she heard a loud noise while turning into her driveway.the vehicle was smoking and caught on fire.the fire was put out with a garden hose.the vehicle was towed to the dealer. The wheel bearings were found to be defective.on the next incident, the consumer took the vehicle to the mechanic to have the front end aligned, when the vehicle was inspected the ball joint fell off into the mechanic's hand july 8, 2004.*la all of the problems had been on the drivers side.there were also problems with the engine. *sc
Consumer states when starting the vehicle the engine would make a ticking sound. Consumer states engine is no longer any good. Dealer notified. Ts
2000 ford explorer motor skips and races when started up.***no answer required***. *mrthe vehicle ran rough and the gas mileage was poor.the vehicle was taken tot he dealer.the dealer cleaned the manifold but this did not rectify the problem.the vehicle was taken back to and independent mechanic who ran a diagnostic test.the test concluded that the fuel pressure regulator needed to be replaced and the manifold needed to be removed and cleaned.it appeared that the dealer never cleaned the manifold as they stated.
At 166,000 head gasket blew plus there were other engine problems. Replaced with another engine. Now transmission is going out. It will go into reverse fine but will go into drive with problems. If vehicle is cold it will go into drive faster than when it is warmed up. At warm temp it may take several tries of shifting from park back to drive or waiting several minutes for it to drop into drive after shifting out of park. Have only owned this vehicle less than 2 years.
The contact owns a 2000 ford explorer.when the vehicle is started, the engine makes a loud rattling noise.the vehicle was taken to the dealer and they discovered that the timing belt was offline.the dealer informed the contact that they were conducting a free repair for this failure; however, the time had already expired.the manufacturer was notified and stated that they were no longer honoring the repair.the failure mileage was 130,000. Updated 06/17/08. *ljupdated 06/17/08
When startingvehicle after fueling it beganto hesitate/stall.
Head gasket defective.coolant is mixing with the oil.$2000 repair job.
The contact owns a 2000 ford explorer.the fuel line rusted and developed tiny pin holes and cracks.the engine light illuminated also.the contact was informed that the cost would be between $400 and $500 to remove the tank.the purchase date was unknown.the current mileage was 34,200 and failure mileage was 34,100.
The contact owns a 2000 ford explorer.while driving approximately 30 mph, another driver informed the contact that there were flames underneath the vehicle.she pulled over onto the side of the road and noticed flames underneath the vehicle and the hood.the contact quickly removed her children and child seat from the vehicle.in a matter of seconds, the hood burst into flames.the vehicle was destroyed and towed to the junkyard.the insurance company will not investigate the failure because the vehicle did not have complete coverage.the miami midway police department filed report number ppoc9a02c02188.the current and failure mileages were 96,000.
The firestone tires were replaced with goodyear tires due to humming noises and recall#00t005000.the engine made noise, vibrated, overheated and would not respond upon acceleration.the vehicles faulty shocks caused noise when driving over bumps in the road, vibration and noise in the front end.the abs warning light illuminated.the drivers side window was off track, would not go up all the way and went up unevenly.the starter became stuck made scraping sounds.the consumer requested a full refund of the purchase price in accordance to the lemon law.*mr*scc*nlm
Spark plug closest to driver does not seat and comes out. Not a full blow out of it, but the plug feels real loose. I tried new plug but it still feels loose.
Car would not startwithout pressing gas pedal to the floor. Once started had to keep my foot on the gas to prevent it from stalling.*la
Cranks haft cracked and caused engine failure.
The contact owns a 2000 ford explorer. The contact was driving 35 mph when smoke emitted from the rear end of the vehicle. The contact exited the vehicle and noticed flames coming from under the vehicle. The vehicle was destroyed. The police and the fire department were contacted and a police report was filed. The vehicle was towed to a local repair shop. The manufacturer was not contacted. The vehicle was not repaired. The failure and the current mileages were 179,000.
Vehicle overheated/ thermostat, rear wiper motor stopped working, check engine light stays on continually, belt squeals on rainy days, radio comes on by itself, tires to be replaced, lived at same address since vehicle purchase and not even a notice for recall on tires.
While driving and with no warning, the left rear tire sidewall started to separate, causing a tire blowout.dealer notifed.size p235 175r15, dot6#m6hlfnwr2801.the vehicle started to sway to the left-2 times.the consumer's husband then started to decelerate, and on the third time the left rear tire exploded.the vehicle was very difficult to control, and damage was done to the panel(vent peelings), and the tires/rims needed to be replaced.(other) problems in detail are as followed:the wheel/tires were out of round, there was a vibration from the drive shaft, steering/excessive tire wear, and the engine thermostat is sticking.*scc
The contact owns a 2000 ford explorer . The contact states that while driving the check engine light illuminated on the instrument panelandthe vehicle stalled.she then pulled over and turned the vehicle off. She then restarted the vehicle and drove directly to the dealer.the technician advised her that the failure occurred from a crack in the cylinder head of the engine.the vehicle was repaired under owners expense.when it was at the dealer ship they took the vehicleapartwithout the drivers permission. The driver called an investigator from the bureau of automotive repair.it was determined thatthey used a defective engine for the 2000 ford models and found out after a year and that's why the y discontinued using that specific engine. The failure mileage was 93104 and the current mileage was 93300.
I previously owned a 1998 explorer that had the same problem i am having with my 2000 explorer. From talking with the ford dealer mechanic, this is a widespread problem that is occurring after 30,000 miles that is a potentially dangerous situation. The problem is upon startup of the vehicle, the engine will crank, and when the ignition key is released, the engine dies immediately. The only way to keep the engine running is to keep one foot on the gas pedal depressed.to drive the vehicle one foot must be on the gas and one on the brake to keep the engine from stalling. This ispresenting a potentially dangerous situation and ford is quite aware of it,but doing nothing in the form of a recall or safety bulletin to consumers. Fortunately my 1998 first failed under warranty, but my 2000 happened after my 36,000 mile warranty. The problem occurs intermittently but frequent at times, after driving several miles, it would correct itself. I think ford needs to address this problem and do any repairs at no cost to the owner. *ph **dimsii ivoq entry posted after 12/12/02 cut over to artemis**766061
The contact owns a 2000 ford explorer.while the vehicle was undergoing an oil change, the mechanic found antifreeze in the oil.new oil was placed in the vehicle and, once it was restarted, antifreeze was found in the oil again.the contact called the manufacturer for assistance and they stated that there was no recall on the head gasket.they further stated that the failure was due to a blown head gasket or a failed head bolt.the vehicle has not been taken to the dealer.the failure mileage was 110,000.
When stopping at a stop sign or a traffic light vehicle stalled. Consumertookvehicle to dealer on two separate occasions, but the problem still occurs.
The 2000 ford explorer suv began to slow down as the engine rpms increased.after pulling over and turning the ignition off, we noticed smoke coming from the hood.underneath the car, flames were dripping down from the transmission.we used a fire extinguisher to extinguish the flames on the ground, and attempted to open the hood.after the hood was opened, large flames were observed in the engine compartment.the fire extinguisher was used until empty and had little impact.the car began to burn quickly and the flames spread from front to back.the emergency services arrived, extinguished the fire and collected witness statements.no one was hurt in the incident and the frame was towed via aaa to a nearby automotive shop.
While driving at any speed the vehicle stalled in traffic.the dealer was unable to duplicate the problem.
Vehicle stalled at any speed, mostly on long trips. Vehicle taken to dealer numerous times, could not find a problem. Once warranty had expired dealer replaced a valve, and vehicle has not stalled since.
Disappointment over a recently purchased 2000 ford explorer. *lathe consumer had experienced problems with the engine and the steering of the vehicle. The dealer was notified about mechanical problems.
While driving at any speed and with no warning vehicle will heavily jerk, and thenengine check light will come on and stay on the remainder of the time vehiclewas being operated. Dealer notified.
The steering wheel will not adjust correctly when driving. The consumer took the vehicle to the dealer for analysis.the problem could not be solved.it was determined that the control sensors needed to be replaced and after being replaced it still failed. As of yet the consumer has not had an accident or been injured but is concerned that the vehicle needs to be investigatedbefore it does happen. The consumer stated the vehicle lost power and died, the computer stated the problem was with the idle control speed senor and a valve, however the problem continued
At 2300 miles enginefly wheel replaced, at 5500 miles engine replaced.*et
The contact owns a 2000 ford explorer.on may 21, 2007, the contact stated that the coil pack and spark plugs failed in her vehicle twice in four days.the contact stated that the service engine light illuminated and the vehicle vibrates and looses power when driving.the contact stated that speed and weather were not factors.the purchase date and engine size were unknown.the current and failure mileages were 150,000.
2000 explorer xlt with approximately55000 miles. Taken to dealer to beserved c for stalling and failureto restart with high temperature. Dealer reportedthat engine hds coolant and oil mixing and will have to be replaced, $3500 cost. When i objected, dealer then stated that the lower intake manifold gasketfailed, and that the engine will need to be torn down to fix , 2,000. . i objected again, and dealer decided to replace gasket, flush oil,coolant systems,and return to the road , $1100. Dealer informedme that they could notbe held responsible for future engine failure due to coolant in engine. I investigated, and found secret warranty service bulletin, nets number 616816. When i attemptedto recover cost of repair under sb, dealer refused,claimingthat sb extension was over , ended december 2006. This vehicle hadless than the limited mileage under the warranty, and obvious driving rates less than expected under the warranty , original and secret extension.. Customers have not been made aware of this secret warranty extension. Engine gaskets, including head gaskets and manifold gasketswere not owner serviced items, and were expected to live as long as the power plant. I expectedford to live up to their product hype and fix this vehicle for free, including complete engine replacement if required.
The contact owns a 2000 ford explorer xlt.while driving the vehicle, the factory installed interior lights began flashing on and off.the dealer stated that the failure was due to a faulty connection with the rear view mirror.she was charged $477 plus labor for the repair.the contact wrote and called the manufacturer, but they have not responded.the approximate date of failure was in november of 2006.the second incident occurred when the vehicle was taken to the same dealer who stated that there was a leak in the engine.she stated that the vehicle has an engine warranty of 60,000 miles.however, the dealer charged her for this repair as well. This failure occurred on february 6, 2007.the contact notified her state attorney generals office who stated that they received a letter from ford and that she could sue ford if she wished.the engine size was unknown.the current mileage is 57,000 and failure mileage was 55,000.
Vehicle started losing power. Was told it needed a tune up. Also was told that the spark plug wires were broken and frayed. They were replaced along with all the filters and new fluids as well as a fuel system cleaner. When this did not work i was informed that the car needed to go to a ford dealer as the car was "throwing out all of these different codes". It was towed to a ford dealership and i was told by the service adviser that the car was fixed and running in tip top shape. Since then i have encountered stalling and still no power and the vehicle is running rougher. The engine light came on right after i picked it up from the dealership. It has cost me $1,000 so far and am afraid what it will finally cost to remedy this situation. I do not feel safe in this vehicle. *nlm
Consumer states that while driving and no warning the motor started racing and the consumer lost control of the vehicle causing an accident. Dealer notified ts
Intermittently vehiclestarted to shake and hesitate.when this happened,enginebegan to knock excessively.dealership insisted this was the characteristic of the engine, and doesn't know how to rememdy the condition. In addition vehicle stalled out twice.
Vehicle will not start at times without depressing and holding on the gas. Vehicle stalls out and/or the rpm's barely idle over 0. At other times when starting the vehicle the rpm's rev up high. Seems not to be getting sufficient power when driving, can depress gas pedal to floor but will not pick up any speed. Been unable to take the truck over 80 mph. *nlm
Purchsed vehicle new. After 6000 miles engine developed a rattling sound when cold. Dealer replaced engine and new engine makes same sound after 6000 miles. Dealer says it is a characteristic of the ohv engine. If so, why did they replace it in the first place.
Timing tensioner was fixed under recall a year ago.currently, when starting up vehicle, it sounded like 2 pieces of metal hitting together. Contacted dealer,and dealer stated nothing they could do. Thiswas common among explorers.please add vin?
There was a very loud noise coming fromengine. Took vehicle to dealer, and they replaced the engine lifters. 5 days later, problem reoccurred.vehicle has had 4 enginesinlast two years.on several occasions, the check engine soon light came on.dealer replaced cam sensor and gas cap.however light came on again.occasionally there is a rough idle and vehicle feels as if it is about to stall.dealer replaced cyliner head gasket.transmission slipping.dealer found 2 3 shift valves sticking.
9 months of service visits for the check engine light coming on with no apparant cause except once;car would ride rough and sometimes felt like it would stall; two cracked engines woudl caused the car to not run in the middle of a trip;had to rebuild the cracked cylinder heads.
Engine is making a loud knocking noise. Dealer has tried twice to diagnoseproblem. Dealer was contacted. *al*yd
My explorer caught on fire while parked in my parking lot.i hadn't driven it for over ten hours.the fire inspector says the fire started inengine somewhere.
Start up makes clicking noise and sometimes won't start for a few minutes.has done it too many times to count.the dealer cannot find anything wrong with it.they say it doesn't do it when they have it.
There is a knock in the engine upon accelerating. The car has been to plantation ford twice and each time i am told that this knocking noise is a "characteristic of the engine".per ford engineers this engine is no longer used in current production therefore, they can compare my engine to another engine with low mileage.the mechanics at plantation ford do agree there is a noise in the engine but no one seems to want to fix it.no i have not had any failures or accidents yet.however, common sense tells one that a knock in an engine is not good.please help me.
Shortly after purchasing the vehicle used with 16000 miles, i began to notice a vibration and rattling sound while at idle.it appears to happen more often when the a/c compressor is running, causing the idle rpm's to be even lower.at this low idle speed of around 500-600 rpm, the vibration and rattling occurs and only stops if the rpm's are increased.and while driving recently with 32600 miles on the vehicle, the rpm's seemed to be abnormally high, resulting in increased braking effort to slow the vehicle, and at startup of the engine, initial idle speeds of up to 2500 rpm.engine temperture was also noted to be above the typical operating temperature and could only be lowered by setting the heater & fan on high to remove heat from the coolant. Nlm
Engine replaced by dealer due to knocking at start up. New engine making same noise dealer says normal for that engine
The vehicle is now at the dealers getting a whole new engine replaced and they are requiring that i pay half the cost.i want ford to by this lemon back.i can not afford this car anylonger with all of the major problems its giving me.
Vehicle fails to start at any given time. Dealer always reports ntf.
This exlorer/eddie bauer was leased brand new.i have had nothing but problems beginning with the first week of having it (ie. Stalling, shutting off, engine failure, excessive wind noise, window/radio replacement, inaccurate fuel readings etc..).i have been bounced back and forth between the service and sales dept. Of the dealship.their favorite answer to a problem is,"we are unable to duplicate consumer concern."hello!!!!, this is why you get paid the big bucks!i am not an engineer or savy with vehicle terminology.however, i think i'm smart enough to know there is a major problem here.i am a single parent who is concerned for myself and child's safety.this has been a nightmare for me and i am reaching out to whomever will listen to my concerns.
When parked or driving at an speedvehicle will shut down, and lose all power without warning. The dealer has been contacted.
Front end shakes and the vehicle floats.vehicle wanders in between lanes.dealer replacedfront shocks, but the loose feeling is still there.the vehicle was vibrating due to bent rim. The brake failed at 6000 miles. There was engine noise and the cause was not known. The tires were on recall and were replaced by firestone. The shcock absorbers also failed.
Engines making knocking noise(lifters) has had two engines replaced since we have owned this vehicle-not including the original engine that was junk,too.
At 2300 miles enginefly wheel replaced, at 5500 miles engine replaced.*et
Consumerhad difficulties restarting vehicle afterengine had been running.also, engine stalled while operatingvehicle.whenengine stalled, vehicle was very hard to control, and could result in a crash.please provide any additional information/attachments.
Vehicle started running very rough in drive but ok in park and smell of fuel or exhaust was in cabin. Took vehicle to dealership immediately. Dealership said valve was burned out and this only happens if vehicle has overheated. This vehicle has never overheated and even acknowledged a full and clean coolant level present. Dealership wants $1,800 to fix engine which only has 68,000 miles on it.
Engine replaced by dealer due to knocking at start up. New engine making same noise dealer says normal for that engine
We leased a 2000 ford explorer on 9-15-00 on 9-16-00 it shut off going down a hill no power steering or power brakes contacted the dealership theythought it was a fluke and wouldn't happen again. It has since happened 4 more times all going down hills. It has been in the shop 5 times but only worked on 2 of the 5 times because ford motor co. Doesn't know what to fix. They also said it had to shut off on a mechanic to do anything . Overall the had our vehicle 23 days, it didn't shut off. They installed a flight indicator on our vehicle and returned it to us and told us to push the button within 5 seconds when it shuts off. You can only do this with 2 people in the car. It shut off feb.2,01i pushed the button because my husband was driving and called the dealership, they picked up the vehicle and returned it 3 hours later and said we got a good reading they should be able to fix the problem. Ford motor co. Asked for the reading and said it wasn't a good reading don't do anything . So we still have a vehicle that everyone know shut off 5 times, we can not do the lemon lawbecause it has only been worked on 2 out 5 times andwe had a rental 23 days and we need 30 days.we have a family that drives in this car, we live on a hill and out business is on abigger hill.i am scared to death to drive this vehicle.we have talked to ford hotlineand got a run around with them and we have email ford andgot a ran around from them. The dealership will take our vehicle back but we need to put the difference in our new payment of what is owed.all together it is 8500.00 i don't feel this is fair considering this is not my problem it is fords.no one wants to help us and the dealership told us to save our money ford has way more attorneys than we can afford to fight them. I hope we can get somewhere with your company. Thank you.
Hesitation after stopping.
A piece within engine has broken off, and it is making a clanging noise withinengine. Dealer claims ford has instructed them not to diagnose or fix defect.
When driving at any speed without any prior warningvehicle stalled, causing loss of all power steering.also, overdrive light illuminated ondash beforevehicle stalled out. Consumer has contacteddealer.dealer has yet to determine the cause. Please provide any further details.
Engine makes throaty sound when both idling and accelerating.dealer first recommended that the engine be replaced--then stated there was no problem and the noise was normal.i feel this is a problem that will persist and become worse and may endanger me and/or others.the manufacturer should replace the engine as originally suggested by the dealer.
Consumer states she noticed a knocking noise in the engine at about 10,000 miles, consumer was informed that ford was aware of the problem, but had no fix.
Ongoing problem with engine stalling at low speed of 10 or less mph or while accelerating from a stop postion.vehicle been in / out of dealer shop on four occasions, andproblem still reocurring. Provide any further information on this matter.
When starting up vehicle air bag light remains on until vehicle is turned off. Have been to dealer for repairs several times.consumer also statred the turn signals and hazard lights were inoperative, dealer replaced the multi-function switch, also there was an unusual noise coming from the engine compartment,and there was also smoke coming from the upper steeing column.
Vehicle will stall while driving and when starting,vehicle back up andwill stall again. Contacted dealer, and dealer stated nothing was wrong. Please add vin.
Original engin replaced @10,000 mi. New engine making same knocking noise @ 3000 mi.dealer says this is normal. I don't think so. Nola
When getting inside and trying to turn onengine it will not turn on.took vehicle to dealer, and they could not find out whatwas causing the problem . Also,could not be repaired.
Engine stalls at any given speed. Consumer informeddealer what the problem was. Feel free to provide any further information.
Vehicle has always had a pulsating in the brake pedal since about 7000 miles.this time the brake master cylinder failed.upon inspection by the dealer he stated that i needed to replace brakes, rotors, ( both of which have been replaced at least twice before ) master cylinder, serpentine belt and tensioner and have complete brake system flush.all in the span of 3 years.this vehicle has also had the ball joints replaced and control arms as well.multiple occurences of the same symptoms.
Dealer replaced the serpentine belt, butan enginenoise was still heard while driving . Also,windshield was leaking when raining or washing the vehicle.
For approximately two weeks prior to december 5th, 2004, the heat element in my 2000 ford explorer driver seat would become painfully hot under the left leg near the torso to the point where it needed to be manually turned off each time.it was turned off as it became painful, and we were concerned we would become burned and would the seat catch on fire.my other concern for this is someone, such as a diabetic, with neuropathy wouldn't feel the intensity of the heat and become burned.2) approx 2 weeks after the initial event the seat light will come on but no heat is produced.why did it take 2 weeks for the element (assumed) to burn out?3) the car is scheduled to go to an independant mechanic as i do not trust ford to do the right thing.the dealer is not concerned that my driver airbag light goes on and off at will for days or weeks at a time. They recalled the 98 and 99 models for a tensioner pulley problem and issued a service bulletin for the '00 but the dealer wants to charge $500 for the repair......most defects i took in for warranty repair remain unfixed, (mostly electrical in nature) including a rear wiper that rarely goes on, radio stations and clock display that occasionally can be seen and a rear passenger door handle that after 5 attempts (ford went against their engineer recommendations to do a recall) will unlock with power lock but the unsuspecting or in a hurry will just about rip a hand off to get it open.
Tensioner was under warranty - but damage is not ($1k) ford is not helping.
Consumer stated that while drivingsmoke came from the steering wheel. But there was nofire. She states that some times you can smell it burning, but never see fire.also, consumer complained that vehicle stalled when she stepped on the accelerator.vehicle hesitated before moving, then when it moved, one could smellgas.consumer did not takevehicle torepair shop for checking on these problems because she was the second owner .
08-14-02 (39685 miles) - replaced idle air control valve - $215.8703-14-03 (46676 miles) - replaced control arm and ball joints- $770.82i feel that the above mentioned repairs that were made to my 3 year old vehicle are a result of poor craftsmanship and quality when the vehicle was made, and that these current problems are evidence of "infant mortality".the ford motor company has refused to accept any financial responsibility and did nothing more than receive my complaint.
Explorer will not start after running the car for a while, the ford service can not identify the problem, i brought it another garage and they identified the idle air control valve is faulty, paid 276.23 to repair.
Dt: the contact complained about anongoing problems with the emission system.the vehicle has been seen by the service dealer five times for emission problems, and they have never been able to completely remedy the problem. After the vehicle was serviced the same emission problems recurred. The check engine light cameon and fumes entered the vehicle. The manifold gasket, oxygen sensor, idle control sensor, and other emission parts have been replaced. Currently, the check engine light was on, fumes were entering the vehicle,and the contact was planning to return the vehicle to the service dealer for additional repairs.
There's a smell invehicle. Consumer smells exhaust fumesthat smell like rotten eggs. Took to dealer, and they can't remedyproblem.
Dt: the contact complained about anongoing problems with the emission system.the vehicle has been seen by the service dealer five times for emission problems, and they have never been able to completely remedy the problem. After the vehicle was serviced the same emission problems recurred. The check engine light cameon and fumes entered the vehicle. The manifold gasket, oxygen sensor, idle control sensor, and other emission parts have been replaced. Currently, the check engine light was on, fumes were entering the vehicle,and the contact was planning to return the vehicle to the service dealer for additional repairs.
When i bought my 2000 ford explorer xlt 4dr the radio display on the mach rds cd/tape radio did not light up. The dealer said he fixed it and indeed it worked for about five minutes after i drove off his lot. I did some research into this problem and have discovered that it is a common problem with this type of oem radio. Supposedly, fixes are available from technicians advertising on ebay or at this internet site: http://www.shareamemory.com/radio/ (the radio pictured at this site is exactly the one i have). I am a qualified electronics technician and discovered the details of the suggested do-it-yourself repair from an internet news group. I followed the procedure to reflow the solder joints on the smt resistors and common grounds on the diplay driver board but it did not fix the problem. I quess i will be sending my radio off for "questionable" repairs from one of those ebay technicians gettting rich off of ford's poor quality radio. This is a known common problem, yet the ford motor company refuses to recognize it as such and make the neceassary repairs free of charge (or even at a reasonable cost).
My radio lost all the lights to it..the display lights for the radio no longer works. Apparently ford knew of this defect as hundreds of owners complained as early as 2001 (one year after the car was sold). I complained and they said i would have to pay for a new radio. Seems they should have replaced the radio back when they saw the problem in 2001 while still under warranty.
While driving the airbag light appeared on the dash and would not go off until the vehicle was shut off.*nlm*ph *nlm
Air conditioner has developed mold in it.nlm
While at a lightdriver noticed white smoke coming out of the dashboard where the hazard light is located.air conditioning was then turned off, and after a few minutes the smoke stopped.
Radio lights and clock just went out-will come on when cold---many people are experiencing same problem --ford says replace radio--for $650.people have done this and still have it go out again--radio lights and interior lights should work for more than 2 years.
Consumer has had a lengthy history of service work performed on this vehicle since day of purchase, problems are centered around the stereo unit.the unit would make cd's and tapes so hot that they burn when touching them to remove from stereo system. (attorney on behlaf of client. *jg
My explorer's radio and clock were intermittently shutting off, no they are completely out.took into dealer who seemed quite familiar with the problem, but was unwilling to fix it.gave me the number of some radio repair shop.i didn't go. Seems like this is a common defect that ford should fix at no cost.anything i can do? *nlm
This exlorer/eddie bauer was leased brand new.i have had nothing but problems beginning with the first week of having it (ie. Stalling, shutting off, engine failure, excessive wind noise, window/radio replacement, inaccurate fuel readings etc..).i have been bounced back and forth between the service and sales dept. Of the dealship.their favorite answer to a problem is,"we are unable to duplicate consumer concern."hello!!!!, this is why you get paid the big bucks!i am not an engineer or savy with vehicle terminology.however, i think i'm smart enough to know there is a major problem here.i am a single parent who is concerned for myself and child's safety.this has been a nightmare for me and i am reaching out to whomever will listen to my concerns.
Recently purchased 2000 explorer xlt. Radio light goes on/off intermittently, sometimes not working for hours! also,when cds are ejected, they are hot to the touch.
The display on my ford explorer radio quit working, the radio/cd/tape all is working properly, but the display light is gone. After informing my mechanic, i was directed to a specialty shop, that works on radios for vehicles. Three seconds into my phone call with them, they let me know they work on up to five ford explorers a day, for this same problem. They said it would cost $125.00 to fix this, they also said ford was aware of this problem and has issued a kit to "fix" these radios. This to me should be a recall. But, as i was informed this "problem" is not a danger to the consumer, so we should pay out of our pockets. I've never experienced any problems like this before, and maybe i'm informing the wrong people. If so, please direct me in the right direction with this complaint. Thank you for your time.*la
Consumer has had a lengthy history of service work performed on this vehicle since day of purchase, problems are centered around the stereo unit.the unit would make cd's and tapes so hot that they burn when touching them to remove from stereo system. (attorney on behlaf of client. *jg
There is no jack handle to change a tire.
When i turned on my left turn signal, it doesn't blink. It just freezes and smoke comes from the steering column. Once i turned off the turn signal it stopped smoking.
Multiswitch in 2000 ford explorer failed and gave off smoke, afraid of fire.
Sometimes when i have my turn signal on smoke will come out from the steering wheel where the emergency signal button is on top of the steering wheel. It doesn't happen everytime i use it but it happens quite often.
This is for a 2000 ford explorer sport. When i turn the left signal on, every few days, the signal light will stick and smoke will come out of the steering column near the hazard switch. Ford refuses to remedy the problem. This is a fault in the multi-function switch which was recalled on several exploreres (just not specifically mine).
My overhead light melted smoked and doesn't work anymore and now i'm having trouble w my dash lights flickering and my automatic lights don't ever shut off
The brake lights failed while backing up.*nlm.
The brake lights do not come on under light braking, dealer showed me that this happens on other vehicles he had on his lot. Dealer is unable to fix, i contacted ford customer service, file 1495490060, and ford requested that i test other similar vehicles, i did, and once i confirmed to ford that the other vehicles exibited the same problem ford told me that there was nothing they would do as the operation is normal.since seeing the problem on my ford explorer i have notice that many ford explorers stopped at trafic lights do not have any brake lights on. Is this the same problem as i am seeing?ford does not appear to care.dt
The vehicle experienced problems with the lower ball joints and smoke emitted from the steering column, the dealer replaced the relay switch.*mr there were problems with the left turn signal indicator. Intermittently without warning when the brakes were fully applied the lights stayed on. When the brake was disengaged, the indicator signaled again, in spite of replacement the problem the continued intermittently, however the dealer stated there was no problem.
When turning on the left turn signal, it occasionally fails to work properly and smoke arises from the steering wheel/hazard lights button. I took it to ford to have the problem corrected, but they were estimating a few hundred dollars in charges, and considered it to be normal wear and tear on the vehicle. After reviewing a number of similar complains on the mycarstats.com website, i don't believe this should be considered normal wear and tear. It is obviously a manufacturer's defect that should be corrected at no cost to the owner.
*note* problems arose when vehicle was bought* vehicle bucks while in od. Also vehicle makes a ticking/hissing noise. Dealer cannot locate noise. Od light flashes. Rear right passenger door is hard to open from inside, consumer must pull latch to extreme point to open, also when open, after closed dome and door ajar lights stay on. Ford refuses to fix. Lighter while in use was pushed through dash, unit and all. Plastics melted. Vehicle also gets 7 mpg highway, but is supposed to get 14. Efi cleaned, higher grade fuel used, ect. And stll gets bad mileage. - update- transmission bucking caused vehicle to hit parked car behind vehicle when accelarator stuck. Shoulder dislocated. Rear entertainment headphone jack 1 broken when bought, dealer refuses to replace. On occasion while turn signals are in use, smoke omitts from hazard switch on steering console. Vehicle's rear wiper arm snapped in half while in use. If this is the best ford can build, henry ford must be spinning in his grave! *pr.
The contact owns a 2000 ford explorer.for the past two months, the contact has experienced electrical failure with his vehicle.the instrument panel and headlights do not illuminate, the windshield wipers work intermittently, and the battery is always low.the vehicle was taken to the auto garage, but they were unable todiagnose the failure.the vehicle was taken to the dealer on april 8, 2008 and they stated that the headlight and globe wiring were the cause of the failures.the cost of the repair is $800.according to the manufacturer, the dealer informed them that the failure was not under the hood; therefore, they were not responsible.the contact believes that his vehicle is included in nhtsa campaign id number 00v072000 (electrical system:fuses and circuit breakers) and he did not receive a recall notice.the vin, engine size, and number of cylinders were unknown.the current and failure mileages were 100,000.updated 05/19/08 updated 05/19/08.
When driving at night orwhen headlights were needed consumer noticed poor or insufficent lightening which caused poor driver's visibility.also, manufacturer has changeddesign in2001 vehicles.consumerhad some safety concernswhile drivinghis vehicle with firestone, wilderness p25570r16 tires. Thus far , has not experienced a problem, but was just concerned. Pleaseprovide any further details.
The second row seat belts will not unlock once buckle is latched.also,the tail light lenses continued to fill with water, causing the bulbs to explode. Dealer will not repair the seat belts or the tail lights without the consumer paying for the parts or labor.
Everytime it rainstail lights fill up with water.also, waterenters in the vehicle through the back windows.vehicle has been taken to the dealer on 4 different occasions. Dealer has resealed lights and windows as remedy, but the problem still occurs.
Shortly after purchasing the vehicle the left rear window began leaking during the rain.after two repairs the luggage rack was replaced and the seals around the windows were replaced.the tail light casings began to collect water after the second repair.after close inspection the case surrounding the tail lights were rusted.i have had the vehicle at the dealership 4 times for the leaking and it has not been fixed.water is gettiing into the electrical system of the vehicle through the tail lights.i have also taken the truck in 3 times for a grinding noise when braking.the dealer reported that it was an issue with the rotors and the problem was fixed.the brakes continue to grind during braking at slow speeds as well as fast braking.the lights and windows in the back of the vehicle are leaking to the point that the vehicle smells musty because of the water leaks.the dealer will not do anything about the water damage or the leaking.i am concerned that this will short out the electrical system on the vehicle and possibly result in a fire.i have asked for a representative from ford to inspect the vehicle and the dealer refuses.i have also contactedthe customer assistancecenter for ford motor company.please provide assistance with this issue.
The left turn signal light in the interior of the dashboard remained on and caused smoke to come out of the steering column. This could be dangerous because there could be an electrical short which would result in a fire.the consumer placed the vehicle in park to release theturn signal and stop electrical smoke.
When turning on the left turn signal, it occasionally fails to work properly and smoke arises from the steering wheel/hazard lights button. I took it to ford to have the problem corrected, but they were estimating a few hundred dollars in charges, and considered it to be normal wear and tear on the vehicle. After reviewing a number of similar complains on the mycarstats.com website, i don't believe this should be considered normal wear and tear. It is obviously a manufacturer's defect that should be corrected at no cost to the owner.
About 50% of the time the turn signal will not lock in place, you have to jockey the steering will to get the turn signal to stay on.the mechanism was supposedly replaced on 1/17/2001 and the problem still existed. I was told that this was normal operation for the turn signal.on april 30, 2002 i had the vehicle in the dealer and mentioned the continued issue with the turn signal.i was told that some of them act this way...it's just the way it is (greg bower).i continue to deal with this problem.i find the problem not only an irritant, but also a saftey problem.i find my attention diverted from driving safely when i am trying to get the turn signal to lock in place (to safely signal to other drivers my intentions).
When turning on the left turn signal, it accasionally fails to work properly and smoke arises from the steering column.the problem was getting worse and i was afraid i might not notice and my car would catch fire.upon taking it to ford to have the problem corrected hoping it was some type of recall i missed, but it was considered wear and tear.after reviewing a number of similar complaints, i don't believe this should be considered normal wear and tear. It is obviously a manufacturer's defect that jeopardizes safety that should be corrected at no cost to the owner.
2000 ford explorer had smoke emitting from the steering column when using the turn signals.*njthe dealer replaced the turn signal switch.
When using the left turn signal, flashing pauses, then smoke drifts up from the area of the emergency flasher switch opening.with so few complaints, i assume the remedy is to allow the vehicle to catch fire and file suit against ford.would seem more reasonable for ford to investigate and resolve their quality issue.
When starting up vehicle air bag light remains on until vehicle is turned off. Have been to dealer for repairs several times.consumer also statred the turn signals and hazard lights were inoperative, dealer replaced the multi-function switch, also there was an unusual noise coming from the engine compartment,and there was also smoke coming from the upper steeing column.
The contact owns a 2000 ford explorer. While driving 40 mph, she noticed smoke coming from the steering column when she engaged the signal switch.the contact stated that the failure only occurred when she engaged the signal switch.as of february 14, 2008, the dealer had not inspected the vehicle.the current and failure mileages were 64,347. Updated 03-04-08 updated 03/04/08
The vehicle experienced problems with the lower ball joints and smoke emitted from the steering column, the dealer replaced the relay switch.*mr there were problems with the left turn signal indicator. Intermittently without warning when the brakes were fully applied the lights stayed on. When the brake was disengaged, the indicator signaled again, in spite of replacement the problem the continued intermittently, however the dealer stated there was no problem.
Dealer had to replace multi-function switch forsecond time because of smoke coming from steering column. Feel free to provide any further information.
On several occasions when i put on my left turn signal it doesn't blink it just freezes and smoke comes from the steering column. As soon as i turn the turn signal off it stops smoking. It will be ok for a while but then happens again. Yesterday when it happened i had trouble getting it to stop smoking. I am making an appointment today to have this corrected.
On three separate occasion the multi-function switch failed. Contacted the dealer, and was told it was the cruise control. Consumer states you could smell the plastic burning. Please provide any further information.. This vehicle wa snot included in the recall.
While engaging the turn signal and making a turn, the windshield wipers will engage.the dealer has been contacted and i was told this was part of a recall for 1999 models, but he hadn't heard about this on the 2000 models.said it is result of failed "multi-function switch".
When parking vehicle on an incline, gas gauge will read incorrectly. Once vehicle is moving again gas gauge keeps reading incorrectly. Vehicle has been taken to dealer 4 times.dealer insists that this is how the gas gauge works.. Also the power train control module was replaced, the fuel injection system was replaced, consumer states if she fills the gas tank up, 150 miles later it will be a half tank, and then if she hits a bump in the road the needle will read full, the fuel tank sender, sending unit and instrument cluster have been replaced.
My vehicle caught on fire while driving on the highway, my mechanic indicated that the fuel system, gasoline was defective. There was a recall in june 13, 2006 for my vehicle, i was not notified of this defect by ford company. It is now that it was brought to my attention that this was an occurring problem with my vehicle.
While driving the vehicle stalled without warning. The vehicle stalled more frequently when making left turns. The cause of the failure is undetermined. *nlm
2000 ford explorer motor skips and races when started up.***no answer required***. *mrthe vehicle ran rough and the gas mileage was poor.the vehicle was taken tot he dealer.the dealer cleaned the manifold but this did not rectify the problem.the vehicle was taken back to and independent mechanic who ran a diagnostic test.the test concluded that the fuel pressure regulator needed to be replaced and the manifold needed to be removed and cleaned.it appeared that the dealer never cleaned the manifold as they stated.
Consumer was traveling at30mph and lost braking power. Dealer inspected vehicle& found a brake line problem. Dealer didn't have parts & they have to come off assembly line to fix it.
1) driving the vehicle normally in everyday conditions.2) the vehicle did not idle when the gas pedal was released, the engine died out losing all power, making it difficult to stop.3) the idle air control valve and gasket was replaced, part # yu3z-9f715-aa, old part is available.
While turning onto a side road at night,consumerencounteredanother vehicle that was blocking the road with no lights on. The other driver was helping someone on the side of the road. Consumer tried to swerve and ran into the other driver's left side of the car. Consumer immediately smelled a funny smell. Got out of the car, and about minute laternoticed a trickle of fire under the hood. Two minutes later, the whole car was in flames.air bags did not deploy at impact.*ml
Fuel pump on 2000 ford explorer needs replacing. Truck has 60,772 miles..
My 2000 ford explorer will not start on an incline.we've replaced the fuel pump and now the ford dealership tells me that the gas tank is corroded, the baffles are broken and the air intake valve is defective.this car is only 5 years old.i have had other cars for 10-15 years and have not had a corrosion problem within the fuel tank. I believe this is caused by a defective fuel tank...how can i pursue this matter.the dealer wants $1600 to fix the car.
Whenever vehicle was at a stop light or sign it idled and stalled. After stalling vehicle could be restarted immediately.also, fuel pump was not pumping fuel properly, and was replaced by the dealer.
Stopped car in traffic to make a left hand turn.vehicle would not go when gas pedal was pressed.felt like vehicle was in neutral.then after awhilte it lunged forward with great force.i was able to stop and avoided a collision.this time they replaced the transmission.previously they replaced the fuel pump.
While driving 45mph fuel connector wire on passenger's side disconnected and car shut off.the engine would not stay running after start up at idle due to idle air control valve assembly failure. The valve was replaced.
This exlorer/eddie bauer was leased brand new.i have had nothing but problems beginning with the first week of having it (ie. Stalling, shutting off, engine failure, excessive wind noise, window/radio replacement, inaccurate fuel readings etc..).i have been bounced back and forth between the service and sales dept. Of the dealship.their favorite answer to a problem is,"we are unable to duplicate consumer concern."hello!!!!, this is why you get paid the big bucks!i am not an engineer or savy with vehicle terminology.however, i think i'm smart enough to know there is a major problem here.i am a single parent who is concerned for myself and child's safety.this has been a nightmare for me and i am reaching out to whomever will listen to my concerns.
My 2000 ford explorer will not start on an incline.we've replaced the fuel pump and now the ford dealership tells me that the gas tank is corroded, the baffles are broken and the air intake valve is defective.this car is only 5 years old.i have had other cars for 10-15 years and have not had a corrosion problem within the fuel tank. I believe this is caused by a defective fuel tank...how can i pursue this matter.the dealer wants $1600 to fix the car.
Sudden acceleration from stop in parking lot.
Problem:vehicle cranks but no start.vehicle was towed from my garage to ford dealer service dept. Service manager's . Diagnosis found the fuel pump inoperable.replaced the fuel pump and fuel filter.
Sudden acceleration while making left turn onto city street from freeway exit.
The power steering randomly goes out while driving and when that happens my car won't accelerate.i turn my car off and back on and it fixes it temporarily
The passenger door stopped locking, one of the seats belts is missing the cover to click the belt
The contact owns a 2000 ford explorer. The contact stated that there were strong fumes of fuel emitting from the exterior to the interior of the vehicle. The contact was able to further inspect the vehicle and noticed that the fuel line prematurely fractured. The vehicle was taken to an independent mechanic, who removed the fuel tank and noticed that there was a crack in the fuel line through the flex line that linked to the fuel rails. The vehicle was to be repaired. The vin was not available. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.
On this date i examined the 2000 ford explorer interior light located above the middle of the dashboard is a two light assembly.one of the lights was operational, while the second would only operate when the light assembly was jiggled, going from off to on, to dim.the contact points for the lights is a thin copper strip which encompasses each light.the strip is fragile and the heat from the lights caused the copper strip to separate and melted the plastic assembly to melt into the light fixture and causing failure in both lights.this resulted in failure of all interior lighting except the instrument cluster.difficulty in locating seat belts, locating dropped keys, insuring safety of passengers.having passenger read directions or maps after dark is now impossible without a flashlight.
This is a chronic problem affecting electronic (wipers, turn signal, instrumentation).
Radio lights and clock just went out-will come on when cold---many people are experiencing same problem --ford says replace radio--for $650.people have done this and still have it go out again--radio lights and interior lights should work for more than 2 years.
The contact owns a 2000 ford explorer. The contact stated that both rear interior child locks failed in the locked position. The vehicle was taken to the dealer for diagnostic testing. The dealer stated this was a normal occurrence. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 30,000.
My driver's door keeps getting jammed. I have to sometimes crawl over the seat to get out of the truck. The lock are constantly getting stuck to the point i can't manually even pull them up anymore.
My driver's door was constantly getting jammed. The lock would not move when i hit the power lock button. So now my door opens when it feels like.
Driver power locking door will not unlock from the outside.
I have a 2000 ford explorer, 4-door. The right front door actuator mechanism has failed.the left front door locking mechanism has failed. Also, left rear passenger door can not be opened from inside and outside the vehicle.1) can not open right front door from the outside with key-fob or with the key!i replaced a rivot that holds the locking actuator with a bolt (right side front door). 2)ican not open left front door from the outside with key-fob or with the key! . I replaced the interior door handle opening lever. This worked until the latching mechanism inside the door failed. I currently have to take the door apart and try to fix this because my wife and kids use this vehicle. 3) on the left rear door,the door can not be opened from the inside or outside. I currently have to take the door apart and try to fix this because my wife and kids use this vehicle.in the event of an accident on the right side, anyone in the left rear seat can not exit the vehicle from the left rear door. We leased this vehicle in 2000 then bought it in 2003. As of this writing, this vehicle has just over 80000 miles on the odometer.ford refuses to correct the problems. Many message boards have reported the same problems with 2000 ford explorers. Unfortunately, i have to resort to using the remedies on various message boards to correct the problem.thank you
The contact owns a 2000 ford explorer.the contact stated that the rear doors cannot be opened from within the passenger compartment.he assumed that the child safety locks were the cause of the failure.he found several consumers online who were experiencing the same failure.the dealer stated that they never heard of this failure and could not assist. The vehicle will be repaired.the failure and current mileages were 108,000.updated 06/23/09.*ljthe consumer stated the dealer was able to get the doors to work. Updated 06/23/09.
Dt*: the contact stated the rear liftgate latch, and the front and rear passenger doors kept jamming closed.each door required excessive force to open.the vehicle was taken to a private repair shop, who determined the latches were faulty, and the parts were ordered.updated 11/21/2006 -
The latch to open the car from the inside has broken for the fourth time. At first i thought it was the child protection switch but when i checked it was unlocked. I have sent it to the dealer three times and although they fix it (in a couple of days) i believe it is unsafe in the event of a fire or accident.
Driver's side door will no longer lock automatically. I have to physically push the button down and sometimes it won't unlock.
My driver's side door lock gets stuck in the locked position randomly. This occurs both while driving and parked. It also effects the child safety locks. This has been happening for about a year now. It is driving me crazy. I have to crawl over the passenger seat and wiggle the handle while trying to pull up the lock manually. I will eventually break the handle. After a little research i found 100's if not 1,000's or more people on the internet that have the same experience. Many are calling for a recall. Just google " ford explorer driver's door won't unlock" or this link http://www.carcomplaints.com/ford/explorer/1998/accessories-interior/drivers_door_wont_unlock.shtml this is a serious safety issue!
The contact owns a 2000 ford explorer. The contact stated that her door locks have failed several times. The contact had the vehicle repaired by a local mechanic. The door locks continued to fail after the vehicle was repaired. The contact spoke with the manufacturer and was advised to take the vehicle to the dealer for diagnostic testing. The failure and current miles were not available. Updated 04/15/10. *lj the consumer stated the locks have failed one-by-one. The passenger rear and driver side rear door locks could not be repaired. The trunk lock also sticks. Updated 09/02/10
The contact owns a 2000 ford explorer. She stated that the frontdriver and passenger, and rear doors failed to unlock she had to climb through the rear window to enter the vehicle. There were no recalls for the failure. Updated 3/4/2010 the consumer stated the front and rear doors continue to jam.updated 06/17/10
The contact owns a 2000 ford explorer.the contact stated that the doors on her vehicle latch and unlatch intermittently.the vehicle has not yet been taken to the dealer.the failure mileage was 105,000 and current mileage was 106,000.
The vehicles doors remained locked when the engine was turned off.*nlm
Rear doors on 2000 ford explorer (4-door, 4x4, xlt) fail to open.in january of 2005 the left rear door would not open, either from the inside nor from the outside. This has just happened to the right rear door (december 2005). I have brought it to a ford dealership ( don jenkins ford in fuquay varina, nc) for both fixes, and the service writer acknowledged the problem immediately saying that they have seen this/fixed this on numerous ford explorers before. This indicates to me that this is a known and repeating problem to ford. Besides costing me $500 to fix both door latch mechanisms, my greatest concern is that this is a safety defect - my children are not able to get out of the vehicle, and no one can open the door from the outside either in the case of an emergency.
Excessive force had to be applied to opendoors although the automatic door lock was in the unlockposition.
Both rear doors will not open from the inside, even if the child proof locks are off.
Consumer noticedrear doors will not open from the inside, even if the child proof locks are off. Consumerwillcontact manufacturer.
Driver's door lock inoperative, rear door lock inoperative.
While driving, the windshield wiper failed.the driver's side door locked on it's on. The consumer was unable to unlock it from the outside.the driver has to go through the passenger's door to get inside the vehicle. The vehicle was taken to a garage for inspection. The mechanic informed the driver that the power train control module needed to be replaced. Please provide further details.
Dt*:the contact stated on three separate occasions the door locks failed to open.the first was thepassenger's side rear passenger door followed by the rear driver's side and now the front driver door.the vehicle was taken to the dealer each time and the latch assemblies were replaced. Updated 10/25/2006 - the technician told the consumer that this was a know problem with this model/year vehicle and that the problem is caused by a defect in the door latches.one of the pieces is made of a type of plastic which is not strong enough.
2000 ford explorer problems with door locking mechanism. Customer states that it began with the rear doors not unlocking, hatch door will now not unlock.customer thinks doors will stop opening.the consumer has tried oiling the mechanisms, but that still didn't work. Updated 10/03/07.
The driver's side front door does not unlock properly with both the remote keyless entry or the unlock latch on the inside of the vehicle.sometimes when this is attempted the door opens.however, the latch is still locked.the vehicle was taken to don's ford dealership, and they did not offer an explanation.the consumer still plans to take the vehicle to a ford dealer for repairs.a new latch and actuator was installed.the problem was fixed but the consumer felt that the problem was still inferior and unsafe. *sc
Defective latch on rear stowage compartment causing the compartment door to continually open. Cj
Whentraveling on the highway at 70 mph4- wheel drive kicked in,causing transmission to downshift, resulting insudden acceleration. Consumer has contacted dealer. Dealer has attempted to repair problem after each of the 4 incidents by replacing harness, computer, electronic controls, and transfer case.new problem has since developed--electrical malfunction when using auto door lock feature.*ml
Dt*: the contact stated the rear driver side door handle had to be lifted up higher than normal to open the door from the inside.the door was inoperable from the outside.an independent repair shop determined the door handle needed to be replaced.
For approximately two weeks prior to december 5th, 2004, the heat element in my 2000 ford explorer driver seat would become painfully hot under the left leg near the torso to the point where it needed to be manually turned off each time.it was turned off as it became painful, and we were concerned we would become burned and would the seat catch on fire.my other concern for this is someone, such as a diabetic, with neuropathy wouldn't feel the intensity of the heat and become burned.2) approx 2 weeks after the initial event the seat light will come on but no heat is produced.why did it take 2 weeks for the element (assumed) to burn out?3) the car is scheduled to go to an independant mechanic as i do not trust ford to do the right thing.the dealer is not concerned that my driver airbag light goes on and off at will for days or weeks at a time. They recalled the 98 and 99 models for a tensioner pulley problem and issued a service bulletin for the '00 but the dealer wants to charge $500 for the repair......most defects i took in for warranty repair remain unfixed, (mostly electrical in nature) including a rear wiper that rarely goes on, radio stations and clock display that occasionally can be seen and a rear passenger door handle that after 5 attempts (ford went against their engineer recommendations to do a recall) will unlock with power lock but the unsuspecting or in a hurry will just about rip a hand off to get it open.
Door locks failed.consumer was concerned that in case of an emergency occupants will be trapped.
For approximately two weeks prior to december 5th, 2004, the heat element in my 2000 ford explorer driver seat would become painfully hot under the left leg near the torso to the point where it needed to be manually turned off each time.it was turned off as it became painful, and we were concerned we would become burned and would the seat catch on fire.my other concern for this is someone, such as a diabetic, with neuropathy wouldn't feel the intensity of the heat and become burned.2) approx 2 weeks after the initial event the seat light will come on but no heat is produced.why did it take 2 weeks for the element (assumed) to burn out?3) the car is scheduled to go to an independant mechanic as i do not trust ford to do the right thing.the dealer is not concerned that my driver airbag light goes on and off at will for days or weeks at a time. They recalled the 98 and 99 models for a tensioner pulley problem and issued a service bulletin for the '00 but the dealer wants to charge $500 for the repair......most defects i took in for warranty repair remain unfixed, (mostly electrical in nature) including a rear wiper that rarely goes on, radio stations and clock display that occasionally can be seen and a rear passenger door handle that after 5 attempts (ford went against their engineer recommendations to do a recall) will unlock with power lock but the unsuspecting or in a hurry will just about rip a hand off to get it open.
Emergency brake will not stop the vehicle.
Emergency brake cable broke without warning.
Before my transmission went out my over drive would flash then my 4wheel drive stopped working. I had the 4wheel drive switch replaced and everything was fine until i went to sacramento.after taking care of my eddie bauer explorer having the transmission flushed and filled on a regular basis. While leaving sacramento stopped at a chevron to fill up before heading back up to tahoe. As im leaving the gas station all of the sudden there's aloud crunch of metal sound coming from under my car and it wont kick into any gear. Had to have it towed and after reading the thousands of complaints from other owners about their exploders doing the sme thing i figured i would complain. Im tired of big companies screwing the little people over who purchase their products when they are perfectly able to fix it. Shame on u ford.
The contact owns a 2000 ford explorer. While driving at 10 mph, the vehicle stalled and the check engine indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 116,000.
The vehicle experienced a hard jerk, when driving at highway speeds. At times, the vehicle would jerk three to four times in a row. Dealer was notified and couldn't diagnose the problem.
The contact owns a 2000 ford explorer. The contact stated that the transmission would slip abnormally once in third gear. The contact took the vehicle to the dealer and was told that the valve body separator plate needed to be replaced. The failure and the current mileage was 115,000.
The contact owns a 2000 ford explorer. While the gear shifter was in park, the vehicle rolled backward and stalled. The vehicle then began to roll forward. The contact depressed the brake pedal to the floor, but the vehicle failed to stop. As a result, the contact's vehicle crashed into a parked vehicle. There were no injuries and a police report was filed. The failure recurred twice. The vehicle was towed to the contact's residence. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 106,000. Updated 01/11/2017*ct
While backing up into my driveway, the transmission made a load noise. The vehicle stopped moving. The vehicle can not go into reverse. I barely got the vehicle in the driveway moving it forward when another load noise occurred and the vehicle stopped moving. Some owners have reported that the reverse band in the transmission fails causing this condition. Through reading on your own website, there are other 2000 ford explorer owners (exploder as ford mechanics call them!!!!) with the same issue.this is the second time the vehicle will need the transmission replaced. The first time, it was covered under warranty.
Noticed a steel pin approximately 1.25" long by 5/32' diameter on the floor below the steering column. Then noticed absence of transmission shift lever detent.in other words, the transmission could be shifted from park to low and back again without pulling the lever forward.the pin is splined at one end.
Big concern with my power train. The back of the car has a loud whirring noise when traveling on the highway and clicks loudly when you slow down. Going a faster speed seems to sound better but its pretty scary.the check engine light comes on and stays on. There also is a sensor that needs to be replaced and i don't know its name.. The brakes have been checked out and rendered passable but i fear that i will not be able to stop sometimes.it feels unstable. I am elderly and need a stable car to drive.
The contact owns a 2000 ford explorer. While driving at an unknown speed, the vehicle failed to shift into gear and accelerated independently without warning. The failure recurred several times. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 176,000.
The contact owns a 2000 ford explorer.ever since august of 2007, the contact experienced issues with the vehicle switching out of gear intermittently.the brakes, rotors, alternator, motor mount, pulley assembly, all the belts, and tires were replaced; however, the failure still persists.on may 1, 2009, while driving out of a subway station at 5 mph, the vehicle suddenly accelerated and switched into reverse and the contact almost struck a pedestrian.an officer witnessed the failure and advised him to call nhtsa.the failure mileage was 83,200 and current mileage was 100,540.
1st transmission was found to have been sent from factory with no 2nd gear, which resulted in 3rd gear being destroyed, this was after 2 visits with could not verify comments. So at 3807 miles transmission 2 was put in, i was never told this was a refurbished transmission. Oct 30,2000 back in for a chirping sound while idling.jan 19,2001 back in for oil in air filter, and transmission sticking at 20 mph.seatbelts also on recall list.jan 23,2001 back in, still sticking at 20mph. Car found to be staying in 3rd gear, repairs made with gasket-trans v, mercon r v aut,gasket asy - tra, processor asy, and pats key all being replaced. Mar 9,2001 2nd key set will not start car, car reprogrammed.7/19/01 car back in shop, whines when turning,slowing down,accelerating, could not verify. Hesitate, then surges at 50mph,could not verify, passenger window will not roll down, replace switch.radio lights suddenly go off, radio stays on, replace radio. 6/05/2003 car seems to lose power, still running but wont drive, 60mph on a freeway!! car returns to normal for a few mins. Then o/d turns off, and light starts flashing about o/d turned off. Get to dealer- 4th gear wrong ratio, needs overhaul of transmission,o/d band & clutches are damaged. Cracked upper intake manifold, manifold & iac valve need to be replaced.car is now at 59,700 miles,warranty expired, and ford and dealership say i have to pay to fix transmission with documented problems, and i find out it was refurbised at that! dealer and ford will not stand behind vehicle because it has worked for 48,000 miles, calls in to ford regional manager, and complaints being filed any where i can.
The consumer has experienced transmissions failure.the dealer will not help due to the unit not being the original and the vehicle is out of warranty.sccph
The contact owns a 2002 ford explorer. The contact stated the vehicle rolled when parked on a hill although it was in the park position. The dealer had not been contacted as of yet. The contact was having medical issues related to stress due to the failure. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 155,275.
The day of the fatality i was standing outside the vehicle for around 5 to 10 minutes. I was on an upgrade,. (however i had just recently had new brakes installed and the car was in park).suddenly the vehicle began to roll back at a fast pace killing the back seat driver that was in there seatbelt. And injuring myself in an attempt to halt the vehicle.
2000 ford explorer . . i bought this vehicle brand new from dealer and i am diligent with upkeep. Truck has 75000 miles and recently the transmission is slipping between 2 nd and 3 rd gear with the rpms increasing to over 5000 rpms before it will shift. The o/d light starts to flash. This problem is very dangerous when pulling onto highways because the truck basically hesitates before it finally accelerates.not too happy with ford right now!
When turning the car steering wheel turns pops and clicks without tires or steering collum turning like it's broke off of the collum as well the car come out of park and rolls off wile car is off and in park with keys out shifters also very loose as the steering goes it first happend going down the highway and we just started drifting in and out if lanes with little control happens when cars off on moving or not nothing changes does seem to improve when it's in 4wd
Vehicle is stuck in 4-wheel low animal going to 4 wheel high or autoi
Timing chain rattles.
There apparently is a problem with this transmission due to all the research i have done and found this transmission has had problems for many years with very low mileage (less than 150,000) and people followed the service recommendations per ford manufacturer. Just another failure of the government not protecting the consumer but big business due to jobs and taxes... I have maintained this vehicle per recommendations since purchase at 62,000 miles.to reach this mileage and this occurs as it has to everyone else, has been a total failure on this manufacturer to take responsibility for a transmission that should of lasted a lot longer than what i have read in many complaints in regards to this issue...
I have a 2000 explorer with the sohv v6. About two years ago while on vacation we had a problems starting the truck. I found that if i fully depressed the accelerator the truck would start but would stall right after. If i held the gas down a little after starting, the truck would run but stall if i let off the gas pedal fully.this problem has plagued us for 2 years and the dealer has looked at it several times but found nothing. I was finally able to fix the problem myself after doing some research on a ford truck owner web site. The problem was a faulty iac valve. I know this for sure because the truck repeated the problem and wouldn't idle until i replaced this valve. After that the truck started right up.i went back to the dealer and reported the results. They claimed they can't reimburse me for that part cost (~ $80) because they never could get an error code from the diagnostics they ran. If they refunded my cost, ford would charge the dealership for the part (ford's policy according to the dealership).my issue is when i bought the part, the person behind the counter said they stock at least 6 of these devices because they go through them like water. If that's the case, my dealership should have replaced ours to start with and my repair would have been covered under the warranty and we would have had two years of worry-free ownership. Ford should step up and accept responsibility for a problematic part.
The vehicle is subject to sudden unexplained acceleration while both in motion and stationary.
Transmission seems to slip before engaging, o/d light is flashing
In early september, my transmission locked up while on a trip with my family. The mileage at the time was under 85,000 miles. It cost me over $1500 to have a rebuilt transmission installed. Apparently, other ford explorer xlt owners have had the same issue.in addition, several months later, both wheel hub assembly's have gone bad to the tune of over $800. The mileage is still under 90,000. I had to take the vehicle in again today and found out that a ball joint has gone bad near the wheel hub assembly and it's going to cost around $250 to replace that. It's unfathomable that ford would be allowed to put out such a shoddy vehicle that falls apart once you get over 80,000 miles usage.
Trandsmission failed, replaced by dealer, failed again, now currently at dealership with another failure.
2000 ford explorer 4.0l sohc. O/d light started blinking while driving down a hill, without the accelerator pressed. When i started to ascend the next hill i was almost rear ended since the transmission would not shift to 4th (overdrive) and i had to depress the accelerator pedal almost to the floor to get the power to get up the hill. Bought this vehicle to replace my 1999 ford zx2 which ran great minus the fact the sub-frame had completely rotted out between the driver seat and the rear strut mount. I'm sure you will get complaints when those start breaking in half on the highway.
The 2000 ford explorer suv began to slow down as the engine rpms increased.after pulling over and turning the ignition off, we noticed smoke coming from the hood.underneath the car, flames were dripping down from the transmission.we used a fire extinguisher to extinguish the flames on the ground, and attempted to open the hood.after the hood was opened, large flames were observed in the engine compartment.the fire extinguisher was used until empty and had little impact.the car began to burn quickly and the flames spread from front to back.the emergency services arrived, extinguished the fire and collected witness statements.no one was hurt in the incident and the frame was towed via aaa to a nearby automotive shop.
While driving vehicle makes a clanking noise. The vehicle takes up to 2-5 seconds upon changing gears to reverse. Going up hill it will down shift very hard as if the floor board is being knocked out. The differential, andrear end were replaced.
Transmission fails to brake in low gear.have repaired 3 times, ford refuses to repair again, says they are aware of the problem but cant fix it.i use low gear in steep mountain terrain where i live and it is a safety issue.they said use the brakes. I thought they should fix the vehicle.please help.
I think something is wrong with ford transmission because i only have this vehicle for 2 yrs and had to put a brand new transmission in this vehicle that cost me $1800.00. ****dimsii ivoq entry posted after 12-12-02 cut over to artemis****761914
2000 ford explorer while parked in our driveway (parked- keys out and in my pocket) it began rolling backward.i was able to jump in and depress the brake pedal just before it would have rolled of the hill and into the street.then it did the same thing again the next day.
2000 ford explorer transmission slipping 2nd and 3rd to overdrive. Od kicks off & will not reset. Dealer charged us for replacement of "separator plate" and "valve body". Gasket material found lodged in valve body by dealer. This is a ford design flaw, but we had to pay over $900 to get it fixed! vehicle has only 66,000 miles on it.
1st failure: transmission would not downshift. Enginecheck engine & o/d lights on.dealer replaced all electronic trans components + valve assembly.2nd failure: 2 months later transmission slipping, would not engage any gear.fluid leaking apparently from cooling line.
2000 ford explorer,transmission will slip,lock up in overdrive,place in reverse car lurches forward.the o/d off light flashes engine rpms are very high.there are thousands of people that keep having the same problems with this vehicle. It has 4.0 engine and the5r55e automatic transmission. This vehicle is dangerous to my family and to the public you never know what type of reaction will come out of this transmission.the vehicle has 100,000 miles on it. Taken to aamco they quoted $2300.00 for repairs. My warrant companycomplete automotive repair servives (c.a.r.s)will only pay for a salvage yard transmission.these transmission were only made fro a short time. Any transmission from a salvage yard will have the operating problems. While at aamco a customer brought his 1999 explorer in his transmission was rebuilt by aamco feb of this year.it is stuck in overdrive and will not go into reverse. Warranty company sent a used transmission to the aamco shop at 4210 red bluff road pasadena texas,it was installed,transmission would not go into overdrive and set a computer code of torque converter failure along with solenoid failure. Ford motor company has turned loose a very unsafe to the public they must be held accountable and made to repair this type of transmission.
I have had numersous complaints about this vehicle some have reoccurred, and some have never been fixed. No safety defect listed in summary.( dot number: tire size: stock )
At 3807 miles 1st transmission found to have been sent from factory missing gear, transmission replaced. Was not told with a refurbished transmission at time of repair. 2nd transmission stuck in 3rd gear, replaced valve body gaskets and solenoid, ran for 48,000 miles, now 4th gear wrong ratio(resulting in overhaul)also overdrive band and clutches are damaged, manifold cracked, warranty over, and ford wants me to pay $2800 to fix it. Transmission has failed in an intersection twice, and on a major highway at 60 mph. Ford taking no responsibility for obvious transmission problems in this suv. Another ford dealer had to tell me this was a refurbished transmission and to call them on it, which they admitted to on friday june 6th, 2003. Dealer says they called ford hdq who said transmission my responsibility to fix now, and dealer will not stand behind vehicle either.
2000 ford explorer transmission went out at 54,000 miles, rebuilt cost $1,350.car is at 128500 miles and transmission has gone out again!car has not piled trailer or load on system. Ford transmissions are junk!
Premature failure of automatic transmission, 2000 ford explorer, transmission is the same used in the pinto. Very under rated for what it is expected to perform.
At 166,000 head gasket blew plus there were other engine problems. Replaced with another engine. Now transmission is going out. It will go into reverse fine but will go into drive with problems. If vehicle is cold it will go into drive faster than when it is warmed up. At warm temp it may take several tries of shifting from park back to drive or waiting several minutes for it to drop into drive after shifting out of park. Have only owned this vehicle less than 2 years.
Explorer 4/4 eddie bauer. Easter driving down highway smoke came from front of vehicle. Dealeradvised that gears had burned out and repaired. Transmission went out again and was rebuilt. Fluid was thrown out on to the highway. On third failure transmission was replaced. On saturday this week transmission went out again punta gored florida and is currently at the dealer for repair.
Vehicle underwent 95000 mile inspection which included change of transmission fluid and filter in oct 06.in feb the transmission failed on return from short trip.local ford garage advised that likely cause was leaking transmission seal.there was no evidence of any transmission leak on driveway, or garage floor.there was no problem with vehicle not shifting correctly until evening of problem.it was as if all fluid was lost at once but garage claims that it was pressure leak?
Independent shopreplaced twice the automatic transmission. Dealer notified.
Dt: the contact statedwhen the vehicle was shifting from second to third gearthe engine revved.if he kicked the vehicle into passing gear the enginerevved even more.a local repair shop stated that it was the blow-off valve that burned out the bands in the transmission.the repair shop did rebuild the transmission.ford had previously issue a service bulletin for this component.
One year ago i started my car and pressed on the gas and it wouldn't go.the dealership corrected the problem under my warranty.in july 2003, my explorer began slipping between 2nd and 3rd gear.took to dealership and they stated that by replacing the gaskets this seems to correct this problem in other ford explorer vehicles.the cost was $500.replacing the gaskets did not correct the problem ,and the dealer said that i needed a new transmission.they also stated that my car was no longer covered by a warranty.i had 41,000 miles and the warranty ended at 36,000.i contacted ford's customer service and they said that it was my responsibility to fix since my warranty ended.they also said that there is no recalls.my vehicle began slipping between 1st and 2nd and 2nd and 3rd.i took my explorer to aamco transmissions knowing that i would have to pay but i didn't have confidence in ford fixing my vehicle.apparently, the torque converter came apart and pieces were thrown throughout my transmission--total cost this time was $2,800.
At speeds over 60 mph vehicle intermittently bucks for a few seconds, feels like it's not shifting right. Also difficult to steer at that time.
Vehicle failed to start.also, while driving 55 mph,vehicle decelerated without prior warning causing loss ofpower. Consumer has contacteddealer, dealer unable to determine cause ofproblem. Transmission was replaced.
On 12-27-04 our 2000 ford explorer started to shift poorly and the over drive light stayed on, the light shows the car will not go into over-drive. I took the explorer to the repair shop and was told the trans. Had a crack in the drum in the valve body of the trans. Vehicle was repaired cost 2229.62 vehicle only has 56,000 miles. I looked on the net and found many complaints with the same problem two people said it occurred twice same problem. To me it sounds like a major problem with the 2000 explorer my wife drives this vehicle very carefully never doing anything but going to work or going grocery shopping. I am very mad i think ford is making a lot of junk this tranny for one. Maybe ford should have a recall on this tranny.
I have a 2000 ford explorer.several years ago i had to replace the transmission, which i understand is very common in ford vehicles.now just a few years later i'm having transmission issues again.the car is jolting ahead when at a complete stop.and also not want to get into the next gear properly.i am now told that i have to repair the transmission valve body.it seems these vehicles have way too many transmission issues.
When driving at any speed without any prior warningvehicle stalled, causing loss of all power steering.also, overdrive light illuminated ondash beforevehicle stalled out. Consumer has contacteddealer.dealer has yet to determine the cause. Please provide any further details.
Dt*:the contact stated while driving, the overdrive light was flashing.the vehicle was pulled over to determine a problem.when the vehicle was put in drive there was no reaction, and reverse was inoperable.the vehicle was put in second gear and taken to the dealership.the dealership determined the transmission needs to be replaced.
1st gear will not engage unless going under 20mph. Ford mechanic says this engine is designed this way. So, when in 4x4, 1st gear will not work nor can one get more braking power with 1st unless going under 20mph .
2000 ford explorer transmission malfunction. This is a safety problem which seems to be rapid on the ford explorer line in several years. The transmission seems to fail at an early or late into ownership. I talked to dealer in my area and there comments where. Don't tell transmission o/d light blinking and tranny slips, the minute i just said light comes on! this is a serious safety issue as when driving it just gives out without warning and slips when accelerating. I'm sure if you get a service related transmission problem for this particular vehicle you will find ford has and is aware of the problem. But it goes back to money! i was making a left turn with oncoming traffic and it just slipped and had to punch it to leave intersection.
2000 ford explorer with 58,000 miles.transmission slips when shifting gears.'od off' light flashes.dealer wants to replace valve body and torque converter.i don't think there should be major tranny problems like this at 60k.i have found several other people with similar problems online.
While car is shut off and in park, and without warningvehicle would pop out of gear into reverse. Consumer had been to the dealership on two separate occasions, butproblem still occurring.
Problems with transmission on 2000 ford explorer.*mrcomponent's within the transmission had to be replaced at 43000 miles.this is the second ford explorer the consumer has owned with transmission problems.the consumer seeks some financial assistance.
While shifting gears vehicle jerked.vehicle was taken to the dealer for inspection, and mechanicdetermined that the transmission needed to be replaced due to worn-out parts.
Consumer stated that while driving at any speed and without warning the transmission failed causing the vehicle not to accelerate. Dealer notified. Ts
While driving vehicle jerks when automatically shifting gears. Dealer stated thatautomatic transmission needed a new valve kit.
I was told in dec 2004 by my mechanic that my transmission was failing (my vehicle had only 32k miles at the time), but because my 2000 ford explorer was too old, there was not any thing that i could do other than pay for a repair. Regardless of age, i don't think any transmission should fail with only 32k miles on the car.
Transmission failed prematurely.transmission was replaced three times.
Transmission fluid was leaking fromthe vehicle. Please furnish additional information. Dealer is aware of the problem. Ph
My transmission on my 2000 ford explorer xlt over drive o/d light started to flash on and off. I only have 169,000 miles on the truck. When i was driving it started to jerk and slip out of gear. Now it only let me drive only in one gear. I've called the ford dealerships and says there is nothing we can do. It should be a recall on this problem because so many ford explorer owners up to the 2002 model has the same problem with their truck and they the same response when call ford dealerships. This the website with all of the complaints: http://www.carcomplaints.com/ford/explorer/2002/transmission/o_d_light_is_blinking.shtml. This issue needs to addressed because no one wants to be in the middle of on coming traffic and can't move because of the vehicle's transmission want allow them too. They will be in an accident or cause one.
When shifting into reverse transmission would simultaneously shift into forward. Dealer and manufacturer have been notified. Consumer contacted world ford and they refused any adjustments.they acknowledged that there is a problem and that the design has been changed to correct it.*jg
Vehicles transmission slips causing loss of power to gearing.unsafe conditions exists while trying to use power to avoid accidents.when vehicle key is switched off then on again, transmission resets until next event of power loss.
The contact owns a 2000 ford explorer. While driving approximately 20 mph, the vehicle jerked when the contact shifted gears. The failure occurred intermittently at any speed. The failure also occurred while the vehicle was in reverse gear. The vehicle was taken to an authorized three times but the failure could not be duplicated. The solenoid was replaced, but the failure continued to occur more frequently over time. The vehicle was taken back to the dealer where the contact was informed that the transmission needed to be replaced. The vehicle had not been repaired. The failure mileage was 16. The current mileage was approximately 53,000. The vin was unavailable.
O/d light started flashing and wouldn't correct with the button on the gear shift.explorer would rev at inappropriate times.mileage has dropped from 21 to 16 mpg which outrageous.took it in to be checked expecting the sensors to be off but was told the transmission was shot, the converter was busted, metal in the transmission, would need to completely replace the transmission.
While driving and making a left hand turn vehicle hesitates and vibrates infront end.driver states it feels like gears are not engaging properly.please provide any further information.
2000 ford explorer has a delay in shifting on transmission, o/d off light flashing and car winds out in between gears... Very costly so far and extremely dangerous!!!!!!!!!
O/d light flashing, transmission slipping at speeds over 40 mph. Vehicle only has 63k miles. Transmission replaced, mechanic states known problem with this transmission in this 2000 ford explorer xlt
O/d light flashing. Griffen ford could not id problem. Unaccustomed to how this transmission should handle, i had no idea how the lowest gear ratio should feel and assumed what it did feel like was normal. At 110,000 a/tran failed and had to be remanufactured. Used private shop. Outstanding re-build and that is when i found out that i never had a low(est) gear but did after the transmission was rebuilt. Faithful change and cleaning of trans fluid, no towing ever, and excellent maintenance record did not prevent a transmission failure which is evidence of ford poor quality control at the manufacturing or assembly level. Obviously no one ever picked up the fact that the low gear never worked, not at the ford factory, at the dealership, by sales, or service, and was never properly road tested. Poor reflection on ford motor corporation.
Vehicle was traveling only five miles onhighway andtransmission malfunctioned.also,whenconsumer appliedbrakes vehicle would take a long time to stop. Dealershipwas aware of problem.
2000 ford explorer has o/d light blinking.rough shifting from 1st to 2nd.barely is able to get into park which leaves the vehicle able to roll away.(automatic transmission).
The four speed automatic transmission is inadequately designed for towing the loads for which it is advertised by manufacturer, the gear ratios are totally inadequate for the load, the vehicle stalls nearly stalls in first gear on the grade.
While test driving the vehicle consumer saw a blinking over drive light ondash board.vehicle was taken to another dealer, who found that the transmission needed to be replaced.
The car while the day before ran fine,began by slipping while in reverse. Would not work in reverse soi immediately returned the car to drive where it would not go smoothly into that gear either. The car will drive in second but with not much power. This is one of many incidents with this vehicle in less than 3 years having also replacing the brakes three times in as many years, twice had to replace the rotors.*nlm
Purchased explorer xlt with automatic transmission.repeated problems holding gears, lack of power.twice was brought to dealer for diagnostics, which were inconclusive.problem continued and eventually transmission was replaced by dealer.no problems for first eight months with the new transmission, but now when travelling at high speeds, the overdrive dis-engages causing a loss of power.upon re-start of car, problem subsides.the car was examined at the dealer two more times, but they were unable to replicate the failure and no work has been done.
Faulty transmission on 2000 ford explorer.o/d light flashes and transmission shifts hard.occurs on mid to long range trips and will likely require a transmission rebuild.it is known that this is a common issue with ford suv's/trucks from late 90's and early 2000's, but ford refuses to "acknowledge" the issue.
While driving about 40 mph transmission got stuck, and vehicle could not accelerate. When trying to pick up speed vehicle start shaking like it was going to cut off.dealer was contacted, and fixed it under warranty.
Dt: the consumer stated that when going to pass another vehicle the passing gear was not working. The passing gear was defective. The consumer hadvehicle fixed by a dealer and it cost him $800.00. The vehicle speed was about 50 mph, he hit the passing gear and the vehicle dropped to first gear. The consumer was involved in a near miss as a result. Theconsumercalled the manufacturer, and they did not reimburse him any money. The dealer replaced the gears in the transmission. Updated 11/02/05.
Transmission slips when shifting to overdrive at 50-55mph.
The four speed automatic transmission is inadequately designed for towing the loads for which it is advertised by manufacturer, the gear ratios are totally inadequate for the load, the vehicle stalls nearly stalls in first gear on the grade.
The contact owns a 2000 ford explorer. The contact stated that while attempting to park, the gear selector would not shift into the park position. The gear was shifted into neutral to allow the vehicle to remain stationary and the engine was turned off. The contact positioned bricks in front of each tire to prevent the vehicle from rolling. The failure was a continuous occurrence. The vehicle was taken to the dealer and independent mechanic where they informed that the failure was related to the gear shifter cable. The vehicle was not repaired due to the part being discontinued. The failure mileage was approximately 120. The vin was unavailable.
On august 28, 2009 i was driving with my husband and two children under age 2 on the massachusetts turnpike when our 2000 ford explorer suddenly accelerated.i could not stop the car with the brakes and was forced to put the car in neutral to finally get the car to stop.i was using the cruise control at the time and had it set just under 70 mph.my car at one point was going almost 90 as we tried to figure out what to do while my foot was all the way on the brake.we were lucky to have survived this incident. A local garage said that the cruise control must have stuck and theyhave disconnected the wires but now leave us with damage to the car we are still trying to diagnose.
When tried to put vehicle into reverse, made loud noise, as stepping on gas, car would not move.however vechile will go into drive.
My first car was a 2000 ford explorer and i could not be more disappointed with the performance of this vehicle. Although i have had the car now for a few years, it has never been in an accident. There have been some minor issues with the car that are expected with normal wear and tear. However at only about 60,000 miles i started having very bad transmission problems. The o/d light flashes nearly every time i drive the car and the transmission (automatic) skips every time after first gear. After doing some research i realized that this is not a random occurrence. There are numerous ford explorer owners with this same problem and ford has yet to acknowledge and help fix this problem. I initially thought that it was just my car possibly getting old, however after spending hours researching my problem i quickly realized that this is not an age issue. I also do not have that many miles on my car. Unfortunately i do not have the $2000+ to completely replace my transmission which apparently seems to be my only option. It has gotten to the point where i am afraid to drive my car because every time i turn it on and start driving these problems occur.
Transmission or transfer case seems to be dropping out of gear.regardless of speed it will drop out then back in gear.sometimes when backing up and then putting vehicle in drive it sits there for almost one min. Until it kicks in.been to the dealership a few times and they said it was normal.whem i bought this in aug of 2000 transfer case was empty of fluid and did not find out for two weeks.dealership refuses to check it or change it.already had a new engine in this in the first three weeks of ownership.
2000 ford explorer 4.0 v6 sohc with less than 120,000miles- 5 speed overdrive transmission is going into failure. Slips consistently when shifting between second and third gear, rpms have to raise well above the necessary level to actuate the shifting mechanism, whether it may be valves or the bands.
I have a 2000 ford explorer with 46,000 miles on it. I noticed a delay going into first gear on transmission. Took car to dealer and they repaired transmission to the cost of $2900. I am 61 years old and drive very little. I expected at least 100,000 miles from this vehicle before major problems. Dealer found elc trans diagnostic found internal wear. Found inter and od servo piston hard 2-3 shift valve sticking. R/r valve body. Pistons overhauled and flushed cooler lines .replaced control assembly,gasket, piston and rod, screen assembly, converter assembly & fluid.
While son was driving, he putvehicleinto overdrive before passing an intersection. When he took foot off the accelerator to step on the brakes, vehicle accelerated out of control,crashing into another vehicle.
There was a very loud noise coming fromengine. Took vehicle to dealer, and they replaced the engine lifters. 5 days later, problem reoccurred.vehicle has had 4 enginesinlast two years.on several occasions, the check engine soon light came on.dealer replaced cam sensor and gas cap.however light came on again.occasionally there is a rough idle and vehicle feels as if it is about to stall.dealer replaced cyliner head gasket.transmission slipping.dealer found 2 3 shift valves sticking.
Problem with transmission.slips between 2nd and 3rd gear.over drive light is flashing.took to repair shop and cost $300, did not fix problem.
Stopped car in traffic to make a left hand turn.vehicle would not go when gas pedal was pressed.felt like vehicle was in neutral.then after awhilte it lunged forward with great force.i was able to stop and avoided a collision.this time they replaced the transmission.previously they replaced the fuel pump.
2000 ford explorer [xxx]xlt 4 dr 4x4 ohv "x" vin 4.0 ohv engine. 2 re-built 5r55e transmissions. Both times po-741 codes torque converter clutch system stuck off. Had to start in low and shift to drive to move thru gears.no reverse unless you gun engine then slowly moves in reverse sometimes. Re-built at 113k and again at 195,000 miles. Sometimes no gear when driving. Have to switch overdrive off to gain traction. Trans finally quit again. Dangerous condition. Ford dealers tell me nothing extraordinary. Have never experienced so much transmission problems with all the suvs and sedans i've owned. I believe a safety re-call is in order. It is no coincidence that retail shops refer to the ford explorer as the ford "exploder".
While reversing engine could not decelerate. When stepping onbrakes pedalwent to the floor, but vehicle could not be stopped, crashing into garage. Then vehicle was towed to dealer, and they could not find out what causedproblem.
1) slippage in 2-3 shift of automatictransmission car with 63k miles2) premature failure of the automatic transmission; costly repair ($2700)3) required rebuild of transmission
On the 27th of march in 2004, my 2000 ford explorer transmission went out in chicago.the vehicle malfunctioned while stopped at a stop light. The car then would not move.the vehicle does have 59,000 miles on it.when i moved the vehicle back to my hometown via my own hauling capabilites, the dealership where the car has been serviced since the time of purchase, refused to help me with any repairs even though it had been in their shop only five days before the transmission went out.when i asked them what they suggested, they informed me that i needed to contact ford myself and start talking with them.after talking with ford several times i realized taht i was no where.they refused to help and did absolutely nothing to make me satisfied.i have received no assistance whatso ever from them.ia m persoanlly aware that other car companies take care of situations like this for their consumers.i hope that by submitting this, ford will be required to recall a product that they know to be defective.*la
I have had numersous complaints about this vehicle some have reoccurred, and some have never been fixed. No safety defect listed in summary.( dot number: tire size: stock )
Consumer's 2000 ford explorer caught fire. Consumer stated he would like reimbursement for personal items which were in the vehicle at the time of the fire.prior to the fire, the engine would not start. The consumer received a recall notice regarding a potential fire concerning the speed control deactivation switch.the transmission had been replaced a month earlier.
When placing the vehicle inreverse it will not move. Consumer has to floor the accelerator all the way down before it will move.
I noticed a slight hesitation in the transmission shifting from 1st to 2nd gear once in a while yesterday. Within 5 miles the o/d light was flashing and by the time i go home(luckily)5 miles later, reverse was now not working. I havea car that has already had 1 transmission replaced, needing another one. I am extremely lucky that i did not get stranded!!!!
When parking vehicle on an incline, gas gauge will read incorrectly. Once vehicle is moving again gas gauge keeps reading incorrectly. Vehicle has been taken to dealer 4 times.dealer insists that this is how the gas gauge works.. Also the power train control module was replaced, the fuel injection system was replaced, consumer states if she fills the gas tank up, 150 miles later it will be a half tank, and then if she hits a bump in the road the needle will read full, the fuel tank sender, sending unit and instrument cluster have been replaced.
The vehicle increased in speed with out warning, the dealer stated there was a recall issued regarding the problem, however the consumer's vehicle identification number was not included.
While driving, the windshield wiper failed.the driver's side door locked on it's on. The consumer was unable to unlock it from the outside.the driver has to go through the passenger's door to get inside the vehicle. The vehicle was taken to a garage for inspection. The mechanic informed the driver that the power train control module needed to be replaced. Please provide further details.
Vehicle shifted from 2nd to 3rd harshly & od light started flashing.did not do it every time it was driven.called dealer and was told no recalls were listed on this type problem.researched online and found a lot of complaints for 2000 explorer with same problem. Transy mechanic repaired otv valve on transmission, resolved problem at my cost of $350.something definitely wrong when this many reports are filed for same issue. Vehicle also weaves when speeds of 60 mph+ are reached as if would roll over.shocks do not seem to be set right, very rough ride for such a luxury fitted out vehicle. First ford i have ever owned in the 30+ years i have driven...not happy....i am selling.give me a pontiac anyday!ford, take ownership!
Dt: the contact owns a 2000, ford.contact's vehicle caught on fire.the firesstarted in the transmission. It was first noticed when it was coming out of the engine compartment. The contact lostpowerprior to the fire. It was a fuel fire because it had to do with the transmission fluid.
Transmission fuel line broke and leaked fuel onto the muffler and catalytic converter while driving.
While drivingvehicle becomes hesitant, and jumps. Took to dealer, and dealer had repairs done on vehicle. Transmission was replaced. However,vehicle leaks. Took to dealer again. Dealer stated that transmission has to be replaced a second time. Please provide any further information.
Gear shift will not move out of park.vehicle can be turned on ,but cannot be put in gear.
Consumer states, vehicle is unable to shift gears properly. Dealer notified. Please provide additional information. Ph
My 2 year old son was standing on the seat and was able to pull the vehicle out of park and into drive.the car was not running, the key was not on.the vehicle rolled down a hill and upon striking another vehicle, my son fell out.there is significant body damage to the vehicle, only minor injuries to my son.i was standing next to the open passenger door when it happened.i have been told that this it is not possible for the vehicle to be taken from park to drive without the brake on (the vehicle is equiped with this safety device).no repairs have yet been done.
Transmission or transfer case seems to be dropping out of gear.regardless of speed it will drop out then back in gear.sometimes when backing up and then putting vehicle in drive it sits there for almost one min. Until it kicks in.been to the dealership a few times and they said it was normal.whem i bought this in aug of 2000 transfer case was empty of fluid and did not find out for two weeks.dealership refuses to check it or change it.already had a new engine in this in the first three weeks of ownership.
Whentraveling on the highway at 70 mph4- wheel drive kicked in,causing transmission to downshift, resulting insudden acceleration. Consumer has contacted dealer. Dealer has attempted to repair problem after each of the 4 incidents by replacing harness, computer, electronic controls, and transfer case.new problem has since developed--electrical malfunction when using auto door lock feature.*ml
While turning right /left the vehicle vibrates in the rear of the vehicle. Dealer says it's normal. Also, while test driving vehicle dealer claimed it acted like the clutches in the position unit were grabbing. So they addeda friction modifier to rear differential and transfer case.problem somewhat diminished, but not entirely solved.
I was driving down the busy highway @ 55 mph, the transmission went into neutral and it stopped moving. The car behind me just narrowly missed rear ending me. There was traffic in front of me, in back of me as well as along side of me. It could have been a very serious situation. Called nelson ford and they attempted to fix it, but could not find out the problem. It happened again on aug. 6, 2001 and they wouldn't even look at it again. The transmission was repaired jan. 6, 01, because it didn't shift properly into 2nd gear, june 8th, it was brought back in, because the overlight flashed on and off.on july19th i brought it in , cause it now shifts in and out of overdrive, erratic shifting and surge.today 8/9/01 it doesn't shift into overdrive correctly, there is several seconds delay before it shifts.the ford company was contacted about the second stahl on the highway and the overdrive not shifting properly. They will not take it apart again. And they can not verify that the car stalled for me so they will not acknowlege the problem. Who is responsible if i am in a serious accident. Ford stated that they will sell me another ford at cost, they will take my explorer as a trade in and ford will kick in some money. "you,may be happpy and then maybe not ."the man i am to deal with is on vacation, so i agreed to wait to talk to them on monday. I am not safe in this car. I mailed a certified letter to ford telling them that i want it considered a lemon. They stat that it does not meet the lemon standards, it was only repaired 3 times. There is not a ford product that i want to buy at this time. I just want out of this dangerous vehicle. Please help me with options. I do not want the same situation as in california. Thank you, [xxx]. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Consumer's child was sitting betweenbucket seats and turned key slightly. He hit gear lever, and the vehicle rolled , causing damage to vehicle.consumer tookvehicle todealer, they stated there was nothing they could do. Vehicle didn't have such a feature.
1st failure: transmission would not downshift. Enginecheck engine & o/d lights on.dealer replaced all electronic trans components + valve assembly.2nd failure: 2 months later transmission slipping, would not engage any gear.fluid leaking apparently from cooling line.
Vehicle was parked with engine running, park brake not applied, andvehicle suuddenly went backward, knocking consumer over , went 75 feet across street and hit a house. No injuries, damage to vehicle was $ 3000.00.
On 5 november i was driving to church and decided to stop the car by the side of the road, take off my jacket and place it on the back seat. I believe i put the gear into park, left the engine running, and got out.the next thing i knew the car was driving away, unmanned. It went off the road, then recrossed the road, and finally ended up in some trees. I was moderately injured when i fell trying to open the door of the rolling car. Has this happened to other people?
I was driving down the busy highway @ 55 mph, the transmission went into neutral and it stopped moving.the car behind me just narrowly missed rear ending me.there was traffic in front of me, in back of me as well as along side of me.it could have been a very serious situation.i called nelson ford and they attempted to fix it , but could not find out the problem, i just need to drive it.it happened again on aug. 6, 2001 and they wouldn't even look at it again.the transmission was repaired jan. 6, 01, because it didn't shift properly into 2nd gear, june 8th, it was brought back in, because the overlight flashed on and off.on july19th i brought it in , cause it now shifts in and out of overdrive, erratic shifting and surge.today 8/9/01 it doesn't shift into overdrive correctly, there is several seconds delay before it shifts.the ford company was contacted about the second stahl on the highway and the overdrive not shifting properly.they will not take it apart again.and they can not verify that the car stalhled for me so they will not acknowlege the problem.who is responsible if i am in a serious accident.the fordcompany stated that they will sell me another ford at cost, they will take my explorer as atrade in and ford will kick in some money. "you,may be happpy and then maybe not ."the man i am to deal with is on vacation, so i agreed to wait to talk to them on monday.the issue is that i am not safe in this car..... I mailed a certified letter to ford telling them that i want it considered a lemon.they stat that it does not meet the lemon standards, it was only repaired 3 times.also there is not a ford product that i want to buy at this time.i just want out of this dangerous vehicle.please help me with options.i do notwant the same situation as in california. Thank you, ginger newborg.
One year ago i started my car and pressed on the gas and it wouldn't go.the dealership corrected the problem under my warranty.in july 2003, my explorer began slipping between 2nd and 3rd gear.took to dealership and they stated that by replacing the gaskets this seems to correct this problem in other ford explorer vehicles.the cost was $500.replacing the gaskets did not correct the problem ,and the dealer said that i needed a new transmission.they also stated that my car was no longer covered by a warranty.i had 41,000 miles and the warranty ended at 36,000.i contacted ford's customer service and they said that it was my responsibility to fix since my warranty ended.they also said that there is no recalls.my vehicle began slipping between 1st and 2nd and 2nd and 3rd.i took my explorer to aamco transmissions knowing that i would have to pay but i didn't have confidence in ford fixing my vehicle.apparently, the torque converter came apart and pieces were thrown throughout my transmission--total cost this time was $2,800.
Rear axle assembly causedvehicle to vibrate at 70mph & over. When traveling at a lesser speed, it is hard to detect vibration. Have taken to dealer, andinformedconsumer axle manufacturer knew of problem, but did not have asolution for it.
While driving and with no warning, the left rear tire sidewall started to separate, causing a tire blowout.dealer notifed.size p235 175r15, dot6#m6hlfnwr2801.the vehicle started to sway to the left-2 times.the consumer's husband then started to decelerate, and on the third time the left rear tire exploded.the vehicle was very difficult to control, and damage was done to the panel(vent peelings), and the tires/rims needed to be replaced.(other) problems in detail are as followed:the wheel/tires were out of round, there was a vibration from the drive shaft, steering/excessive tire wear, and the engine thermostat is sticking.*scc
Consumer states of having problems with the transmission. Dealer was contacted.ts
While turning right /left the vehicle vibrates in the rear of the vehicle. Dealer says it's normal. Also, while test driving vehicle dealer claimed it acted like the clutches in the position unit were grabbing. So they addeda friction modifier to rear differential and transfer case.problem somewhat diminished, but not entirely solved.
While driving vehicle makes a clanking noise. The vehicle takes up to 2-5 seconds upon changing gears to reverse. Going up hill it will down shift very hard as if the floor board is being knocked out. The differential, andrear end were replaced.
Explorer 4/4 eddie bauer. Easter driving down highway smoke came from front of vehicle. Dealeradvised that gears had burned out and repaired. Transmission went out again and was rebuilt. Fluid was thrown out on to the highway. On third failure transmission was replaced. On saturday this week transmission went out again punta gored florida and is currently at the dealer for repair.
Vehicle has a whining noise from the rear ring and pinion gear between 50 and 60 mph, the ring and pinion gear was replaced but did not correct the problem, now the noise started at 69 mph, dealer tried a number of other fixes but none of them helped.nlm
Dt: consumer states that 6 months after purchasing the vehicle she contacted the manufacturer and told them there was a clattering sound coming from under the hood.there was a recall on the vehicle, and on the way to the dealership to have the recall repaired, the motor went out.consumerhad previously taken the vehicle to merle kelly ford in chanute, kansasto have the drivetrainrepaired, but was told they could not find the cause of theproblem.she received a recall on the drivetrain, and on the way to the dealership, this problem occurred.there was a span of years i between the time she took the vehicle to the dealer and when the recall was issued.
Whiledriving 20 mphdriveshaft snapped in two,dealer repaired itunder warranty, but, saidthat had never seen anything like it, and sent it to ford company. Consumer has yet to hear from ford.
Driveshaft broke twice,and had been replaced in july of 2000, and april of 2001.duringfirst incident, consumer was told that yoke and another components was cracked.no determination has been made as toreason for this defect.please provide any additional information/attachments.
Consumer has had three automatic transmisions installed.the problem is still ocurring. Please provide further information.*mr
Transmission slips and delays engagement shifting 1st to 2nd and 2nd to 3rd.o/d light flashing.just out of waranty and ford quoting $1200 to fix manufacturer defect.
After only 20 miles of driving the vehicle, the consumer spotted a transmission leak in the driveway , three weeks after repair transmission was leakin again, the consumer is requesting a new vehicle.
The transmission failed causing the vehicle to shift erratically and the o/d light to illuminate.nlm
Transmission went on my 2000 ford explorer with only 37,431 miles on it.only 1,400 over the warranty!! *nlm
The transmission failed causing the vehicle to shift erratically and the o/d light to illuminate.nlm
There was a very loud noise coming fromengine. Took vehicle to dealer, and they replaced the engine lifters. 5 days later, problem reoccurred.vehicle has had 4 enginesinlast two years.on several occasions, the check engine soon light came on.dealer replaced cam sensor and gas cap.however light came on again.occasionally there is a rough idle and vehicle feels as if it is about to stall.dealer replaced cyliner head gasket.transmission slipping.dealer found 2 3 shift valves sticking.
When engaging the 4 - wheel drive low the vehicle locked up without warning. As a result, the steering becomes inoperative. The cause has yet to be determined. *la
On the evening of june 7, 2004, as i was driving on 85s, my car began shaking violently.as i was trying to get out of the way of the traffic, there was a huge boom from my vehicle and the car stopped.initially, all of the service people around thought that it was my transmission that fell out.i had the car towed to my mechanic who later confirmed that it was my transfer case that had fallen from the bottom of the car.there was absolutely no prior warnings (no service lights appeared in the vehicle) of this happening other than a slight shaking in the car a day or two before.my mechanic is in the process of creating an estimate for this work.
4-wheel drive does not work with only 38,770 miles on 2000 ford explorer and ford will not fix it under covered expenses even though we don't know how long it has been broken. High and low light up on dash board and when put in drive, it makes the thump as though it is in 4 wheel drive. We thought all along it was working until we got hung up 2 weeks ago in a drive way and the front wheels would not move. I think it was broke before the 36000 mile warranty expired. But ford will not consider fixing it without us paying for it.
1st transmission was found to have been sent from factory with no 2nd gear, which resulted in 3rd gear being destroyed, this was after 2 visits with could not verify comments. So at 3807 miles transmission 2 was put in, i was never told this was a refurbished transmission. Oct 30,2000 back in for a chirping sound while idling.jan 19,2001 back in for oil in air filter, and transmission sticking at 20 mph.seatbelts also on recall list.jan 23,2001 back in, still sticking at 20mph. Car found to be staying in 3rd gear, repairs made with gasket-trans v, mercon r v aut,gasket asy - tra, processor asy, and pats key all being replaced. Mar 9,2001 2nd key set will not start car, car reprogrammed.7/19/01 car back in shop, whines when turning,slowing down,accelerating, could not verify. Hesitate, then surges at 50mph,could not verify, passenger window will not roll down, replace switch.radio lights suddenly go off, radio stays on, replace radio. 6/05/2003 car seems to lose power, still running but wont drive, 60mph on a freeway!! car returns to normal for a few mins. Then o/d turns off, and light starts flashing about o/d turned off. Get to dealer- 4th gear wrong ratio, needs overhaul of transmission,o/d band & clutches are damaged. Cracked upper intake manifold, manifold & iac valve need to be replaced.car is now at 59,700 miles,warranty expired, and ford and dealership say i have to pay to fix transmission with documented problems, and i find out it was refurbised at that! dealer and ford will not stand behind vehicle because it has worked for 48,000 miles, calls in to ford regional manager, and complaints being filed any where i can.
The contact owns a 2000 ford explorer.while driving 40 mph through an intersection an oncoming vehicle broadsided the driver side which caused the vehicle to roll once and it landed in the upright position. The passenger seat belt failed to keep the passenger sustained.no one was ejected from the vehicle but the seatbelt did not lock and the passenger was thrown around inside the vehicle. The seat belts presented a safety risk and did not operate properly during the crash. No one other than the passenger sustained injuries.she fractured 5 ribs on her left side and had a himatoma on her right arm. Both passengers were taken to the hospital. The vehicle was towed and destroyed. The contact has been unsuccessful at speaking with the manufacturer. The current and failure mileage were 57,000. Updated 05/08/09 updated 05/12/09.updated 05/12/09.the seat belt failed to stay latched. Updated 06/09/09.
The passenger door stopped locking, one of the seats belts is missing the cover to click the belt
Air bag has a defect-needs air bag harness kit. The seat belt light comes on &stays on .this is how i found out that there is a problem.the ford garage sayst isn't covered under my extended warranty.
While child was in seat belt anchor and latch got stuck and belt tightened when child moved.
Consumer states the seat belt on left back seat does not work, however the dealer could not duplicate the problem.
The seatbelt detached from the wall bracket.( dot number:)
Recalls 00v22801/ seat belt buckles and00v179000/ air bag system. Parts are not available. Dealership was first notified on 11/7/2000.
On november 1, 2000 consumer took vehicle to dealershipto have amanufacturer's recall corrected forseat beltbuckles not fastening.on december 13, 2000 consumer was coming off a road, started sliding and rolling over,butpassenger's side and driver's side seatbelts didn't catch.
Each time when closingdriver's side doorseat belt will be caught between door, and seat belt will not retract.
Passenger's rear seat belt would not release from retainer housing, but instead tightened, causing consumer to cut the seat belt in order to release the child.please give any further details.
Consumerwas rear ended, and rear seat belt released,causing his child's safety seat tobecome loose.consumer sustained some injuries.
Seat belt onfront driver's side is not able to retract.consumer is always closing door on seat belt. Contacted dealer.
Rear middle seating position does not have aseat belt. Consumer has contacted bothdealer and the manufacturer.manufacturer stated they have not manufactured a seat belt for that seating position. Please provide any further details.
The second row seat belts will not unlock once buckle is latched.also,the tail light lenses continued to fill with water, causing the bulbs to explode. Dealer will not repair the seat belts or the tail lights without the consumer paying for the parts or labor.
Consumer had already done recall 03-v-281-000 repairs. Sentdocument to the manufacturer. And was still waiting for the reimbursement.
The contact owns a 2000 ford explorer. While driving 55 mph, the seat fractured and rotated backwards. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The vin was included in nhtsa campaign number: 03v281000 (seats). The failure mileage was 153,000.
While sitting inside of vehicle and without prior warning driver's side seat broke.and driver went backwards toward the rear seat. Dealership was aware of problem.jlg.
The contact owns a 2000 ford explorer. The contact stated that while driving at approximately 45 mph, the driver side seat collapsed to the rear seat. The contact discovered that the driver side seat became unstable. The contact sustained unknown injuries that did not require medical attention. The vehicle was not diagnosed or repaired. The vin was not included in nhtsa campaign number: 03v281000 (seats). The manufacturer was made aware of the failure. The approximate failure mileage was 149,199.updated 4/15/15updated 9/11/17
Vehicle was involved in a 5 mph rear end collision, hitting a tree.driver and passenger seats collapsed backwards.jg
Consumer states manufacturer designed the tether hardware for a child safety seat to tailor the front seat instead of the back.by law it is recommended children 12 and under are to be buckled in the back seat.that is the safest place.the child safety seat is not operable for back seat occupants.*jg
The contact owns a 2000 ford explorer.the contact stated that the driver's seat was reclining farther than normal.when the contact entered the vehicle and sat back, the seat failed.the manufacturer stated that this was normal wear on the seat and it cannot be repaired.the current and failure mileages were 93,924.
The contact owns a 2000 ford explorer.while driving less than 20 mph, the upper bolt on the driver's side high back seat (that attaches the seat recliner mechanism to the seat back frame) fractured.the contact lost control of the steering wheel and foot pedals.she received a recall notice for nhtsa campaign id number 03v281000 (seats:front assembly:recliner) or recall number pe03020and.ford stated that the recall repairs would not be performed because the seat had already failed.the contact was unable to have the repairs done due to medical conditions and, upon recovery, was informed by ford that the recall repairs would not be performed because they were not completed in a timely fashion.the failure mileage was 50,000 and current mileage was 80,000.
2000 ford explorer went up in flames.reported it right away to ford and was given a case number. They told us to take it to a ford dealer in the area. After months and months and months of getting no response we kept getting the run around then told that it had nothing to do with any defect. We recently got a recall letter from ford for the exact thing that happened to this car causing it to go on fire and ford will not respond.they say that the claim has been closed and that the original decision (which we never received) stands and they will not respond to us any longer.how can this be acceptable.see ford safety recall #05s28 it is exactly what happened to the explorer.
Our 3 yr. Old daughter was putting the seat up to get in to the back and when the seat came forward the tip of her finger was cut off by seat spring mecanism.the front side of the mecanism is covered in plastic, but the back side is open.a vertcle piece of flat bar that is mounted stationary to the seat mecanism has a hole drilled through it and the moving part of the seat has another piece of flat bar mounted to it that slides past the stationary piece which has the hole in it when the seat leans forward for entry into the back seat.it's at just the right height for small children to reach when putting the seat up. Our daughter was using her right hand to release the seat latch and using her left hand to support herself when her index finger on her left hand went into the hole and when the seat released the flat bar attached to the seat slid past the hole, slicing her finger off.
Seatback does not protect against whiplash. For people 6 feet or taller, vehicle does not have adjustable head rests.
The vehicle didn't come equipped with an extended head rest for the driver/passenger side seats.this caused the occupants heads to fling backwards with force when vehicle was rear ended.both occupants in the front seats sustained severe sore necks, and headaches.*sc
Left front driver's side seat bracket weld broke free and caused me to lean forward unexpetedly while making a turn. I had complained about something feeling loose during the recall of the seat leanback fastener(recal #03s04 a99).they told me they couldn't find anything wrong but they could replace the entire seat track at my expense. This was on 10-9-03. I believe the weld had broken free at the times when the seat leanback fasteners broke but didn't completely slip off the bracket. Over time and use the bracket loosened up enough to pop off the seat bracket drive rod. I took the vehicle to sunset ford and the service tech and service mgr didn't even look at the problem. They just said it's too old and has 83,000 miles on the vehicle. I find it sad that they didn't even look at the problem or what might have led up to or caused it. The auto body repair shop i took it to for repairs said ford explorers and expeditions all have this problem. I don't know this to be true, but i thought someone should make others aware of this if it is. The auto body shop spot-welded the bracket back in place for $74.10. I also called ford's !-800 # but they also denied my complaint because of the mileage.
The left front seat bracket weld broke free and caused my seat to lean to the right. I had brought the vehicle in for the seat back recall.some time later i had noticed that the seat felt loose.the fasteners broke off the end of the front drive rod which allowed the seat bracket to slip off the front drive rod..when i brought this to the dealer to evaluate the said that the whole seat track assembly would have to be replaced a cost of $586.00.after some investigation i find that this problem appears to be common with these vehicles.i notified ford and am waiting a response from them.
Ford recalls (03s03 / 03s04).*mr the driver seat back may recline while driving posing a safety hazard.also, the speed control on the vehicle may not disengage due to a binding condition between the speed control strand cover and the cable conduit.the consumer received a safety recall pertaining to the above mentioned, however she was unable to get the work performed in a timely manner as a result of the dealer not having the recalled parts. *ph*sc
We have a 2000 ford explorer.the back portion (recliner) of the front seats were very loose.i had them inspected and found that the pivot bolt (recliner bolt) on both sides were broke off.the service department says they had never seen anything like this before and that this was very unusual.i looked under your website and found that an investigation is open as of 5/21/03 regarding similar situations.if it wouldn't have been for me being concerned about us falling to the backseat someday due to their looseness, a severe injury could maybe have occurred just like ones filed in the complaints you have on file..i got the situation repaired (costing me $77.13).the servie department even gave me the bolts to show what had happened.i feel this should be investigated also and maybe i should be compensated for repairing this before a sever injury did occur.
2000 ford explorer 4dr awd - the driver's seat unexpectedly went into the fully reclined position without warning while sitting in the seat. A ford dealership identified the problem as a broken bolt. Repairs cost $240.22
Driver's seat bolt snapped and causing the seat to recline without warning.the dealer told the consumer that there would not be any parts forrecall#03v281000 repairs ofhigh back seat. The driver's seat was bolted until march 2004.ford refused to fix the warranted parts. *scc *nlm
While driving driver's side seatback bolt broke, and back went all the way back to the floor of vehicle.
(1)backing up. We accidentally hit a pole in a parking lot.(2)drivers seat back slipped backwards and will not stay in position now...keeps slipping backwards with minimal pressure on it...cannot lean on it fully (3)will have to be disassembled and repaired..not sure what yet.
Went to sit in driver's seat and back support collapsed without warning.subsequently, back support could not be locked in an upright position.back support could have collapsed while moving at high speeds or collapsed upon a child in the backseat.
Ltr re numerous recalls on his 2000 ford suv explorer.
The front driver's side seat failed to stay in the upright position. Seven months earlier, dealership performedhigh back seat recall 03v281000 repairs. Dealership inspected the seat, and indicated that this failurewas related to the recall bolt that was replaced.it may be the racket assembly or one of the seat frames.
While backing upseat reclined without warning. Dealer notified.
Seatback does not protect against whiplash. For people 6 feet or taller, vehicle does not have adjustable head rests.
The seat fell into a reclining position.
We took our 2000 ford explorer into santa margarita ford for maintenance.we were told that the vehicle was subject to recall 03s04, replacement of a seat bolt.the dealer requested authorization from ford to do the repairs.ford said that they would not pay for repairs.the dealer said that there was apparently somee damage to the driver's seat.i contacted ford customer service and all they offered was to pay $100.i was unable to speak with any individual who made the decision to not completely pay for the needed repairs.$100 is unacceptable; i expect ford to pay for any and all repairs.
I was lucky.i just came home, parked car.when i went into the back seat and touched the back of the driver seat it collapsed.if i were still driving i could have caused and accident and been possibly killed with my children in the vehicle.the back of the seat just collapsed
After takeoff driver's seatback fell back, bolt had snapped.*mr
The contact owns a 2000 ford explorer.the contact stated that the driver side seat would move back and forth and failed to lock in place.the dealer stated that the recliner bolt failed.the contact received nhtsa campaign id notice number 03v281000 (seats:front assembly:recliner) in 2004.the manufacturer refused to perform the recall repair because of the time frame.the failure mileage was 90,000 and current mileage was 94,848.updated 10/03/07
1) inadequate driver's seat latch - driver cannot position seat back properly;2) running boards rusting without cause; 3) roof rack peeling without cause, and nothing has been done to correct these problems; ford dealerships cannot explain why the running board is rusting or the reason for the roof rack peeling.
While driving the consumer swerved onto the shoulder and hit a guardrail while attempting to avoid hitting a vehicle which had pulled out in front of her.the driver's seat collapsed during the collision which resulted in loss of control.as a result the vehicle flipped over three times.the driver sustained injuries to her neck, head and hip.the vehicle recliner bolt was recall and replaced prior to the accident (recall # 03s04).
The drivers seatback in my wifes 2000 explorer appears to be loose,it rocks fore and aft about one quarter of an inch.i am concerned that it will get progressively worse and possibily collaspe while driving.
While driving the consumer noticed that the driver side heated seat wire was overheating and eventually burned, the dealer is aware of the problem. Please provide any additional information.nlm
For approximately two weeks prior to december 5th, 2004, the heat element in my 2000 ford explorer driver seat would become painfully hot under the left leg near the torso to the point where it needed to be manually turned off each time.it was turned off as it became painful, and we were concerned we would become burned and would the seat catch on fire.my other concern for this is someone, such as a diabetic, with neuropathy wouldn't feel the intensity of the heat and become burned.2) approx 2 weeks after the initial event the seat light will come on but no heat is produced.why did it take 2 weeks for the element (assumed) to burn out?3) the car is scheduled to go to an independant mechanic as i do not trust ford to do the right thing.the dealer is not concerned that my driver airbag light goes on and off at will for days or weeks at a time. They recalled the 98 and 99 models for a tensioner pulley problem and issued a service bulletin for the '00 but the dealer wants to charge $500 for the repair......most defects i took in for warranty repair remain unfixed, (mostly electrical in nature) including a rear wiper that rarely goes on, radio stations and clock display that occasionally can be seen and a rear passenger door handle that after 5 attempts (ford went against their engineer recommendations to do a recall) will unlock with power lock but the unsuspecting or in a hurry will just about rip a hand off to get it open.
Front seat heater burned padding material and leather seat liner.the burn hole was 2" in length and about 1/2" deep into the cushion padding.
The contact owns a 2000 ford explorer.while driving at an unknown speed with the driver's side heated seat activated, an unexpected voltage of heat penetrated through the bottom of the seat.there were no prior warnings or injuries.the vehicle was not taken to an authorized dealer.the contact inspected the seat and stated that the cause of the failure was related to a wiring short circuit, which burned the foam padding of the seat.the heating unit was replaced and the seat operated normally.the contact was concerned of the safety risk involved.the failure and current mileages were 140,000. Updated 12/30/08.*ljupdated 01/05/09.
Rear seat loose not acceptable for installation of a child safety seat. Dealer refused to fix said it was not a defect or safety issue because the child would be secured to the floor. The seat being loose would not effect their safety.
When the rear seats were folded down, the buttons failed to lock the seat in place to enlarge the trunk area. This caused the seat to be at least 7 inches off the floor. The consumer took the vehicle to several dealerships and was finally told the seat was not designed to lock securely into place.
The day of the fatality i was standing outside the vehicle for around 5 to 10 minutes. I was on an upgrade,. (however i had just recently had new brakes installed and the car was in park).suddenly the vehicle began to roll back at a fast pace killing the back seat driver that was in there seatbelt. And injuring myself in an attempt to halt the vehicle.
I have just replaced, for the 4th time, the front, drivers side, rubber brake line .the line seems to be to short.when making a right hand turn the line is pulled taunt to beyond it's length.it seems that the line is about 3 to 4 inches to short.each time it has broken at the same place where the rubber line connects to the brake caliper. I still have two of the brake lines that leaked. I don't know how other explores brake lines have held up without leaking. I am going to replace the hose that is leaking , purchasedfrom napa that is the same length as the others. I had a new one made to order with a 3 inch increase in length.the brake hose on the passengers side is the correct length.i have owned this car for 5 year and it has 187,000 miles driven.the date that this happen, below, was the first of three times it happened.
I was stopped at an intersection waiting for oncoming traffic to slow down to turn, and the truck just takes off on its own.i tried pressing the brake pedal but as soon as it took off i was hit by another vehicle.after my truck was hit by the vehicle it took off again out of control on its own while i was trying to press the brake.luckily the truck died on its own before hitting anything else.
Big concern with my power train. The back of the car has a loud whirring noise when traveling on the highway and clicks loudly when you slow down. Going a faster speed seems to sound better but its pretty scary.the check engine light comes on and stays on. There also is a sensor that needs to be replaced and i don't know its name.. The brakes have been checked out and rendered passable but i fear that i will not be able to stop sometimes.it feels unstable. I am elderly and need a stable car to drive.
The car was purchased used in march, 2011. The brake problem started a couple of months later but was hardly noticeable and then overnight they were completely worn out. I had them checked at pep boys to verify that they needed replacing and they said yes, immediately. I did not have aaa at the time and could not drive the car the 50 plus miles where i purchased the car, so the repairs were done at my home. I have a copy of the pep boys receipt for the purchase of the brakes, and one brake plate that needed replacing. I also have pictures of how poor the condition of the brakes were in, and i was sold the car this way. Also, the car doors do not lock, and the dealer said they had replaced the driver side door with a new motor for the locks, but the door still does not work. I have receipts for additional parts that pep boys used to fix the passenger, front door.
Dt:the consumer owns a 2000 ford explorer. The consumer had a brake job done by the dealer and they did not adjust the cables correctly for the emergency brakes.it caused thebrakes to become damaged. Thedealership insisted that consumer needed to pay all over again. The dealer disconnected the cable a year earlier while performing brake repairs and forgot to reconnect them.
We have a 2000 ford explorer bought new from holman ford. The rear metal brake line that is mounted on the rear axle, connecting both rear brakes failed while drivingon rte 42 in new jersey. The suv was slowed down by driving on the median strip of the highway. This incident occurred at the height of morning rush hour. Upon inspection of the brake line, it was found that the line "rusted" through, letting brake fluid to rapidly spray out when the brakes were applied. The brake line is mounted to the rear axle by metal clips attached to the rear axle. At the center of the rear axle, the brake line failed, where it is fastened to the clip. The brake line is mounted this way by ford.after many attempts to buy a new oem brake line from ford, ford informed me that the part was discontinued. And for holman ford, i will never by a car or anything from this dealership!! this is a major safety hazard.
The car while the day before ran fine,began by slipping while in reverse. Would not work in reverse soi immediately returned the car to drive where it would not go smoothly into that gear either. The car will drive in second but with not much power. This is one of many incidents with this vehicle in less than 3 years having also replacing the brakes three times in as many years, twice had to replace the rotors.*nlm
The consumer stated the cruise control became stuck. Consumer was driving on the freeway and set the cruise control at 75 mph. However, the vehicle kept accelerating although consumer had applied the brakes and the emergency brakes.vehicle would not slow down.had to circle the gas station 3 times before the vehicle would stop.significant damage was done to the braking system.the consumer was injured.the mechanic told the consumer that the brakes caught fire but the fire went out soon after.
My brakes failed at a low rate of speed. I was driving my infant to day care at about 45 miles an hour. A car in front of me made a stop so i hit my brakes to slow down and nothing happened.the explorer would not slow down. No abs light, ,no loss of pedal,no vibration,nothing. I pumped the brake pedal and still nothing. I had to go into oncoming traffic and make a very sharp turn onto a side rd to avoid hitting the car in front of me.because of this i almost hit an on coming car. After a few minutes the brake seemedfine again. I have heard of people having this problem before and to my knowledge, no causehas yet been found. Please look into this.
The contact owns a 2000 ford explorer. While driving approximately 15-20 mph he engaged the brakes to avoid hitting the vehicle in front of him and the brake pedal went to the floor. He engaged the brakes a second time and there were no brakes. He shifted into first gear in order to avoid a crash. He stated that using the shifter slowed the vehicle down in time for the other vehicle to move out of the way. The vehicle was taken to a local mechanic and he was advised that the brake line was damaged by rust. The approximate failure and current mileages were 78,000.
When the brakes were applied in a panic stop the pedal went to the floor, resulting in extended stopping which caused a minor collision. Dealer has inspected and will repair the vehicle.8ak
Brakes failed on more than one occasion.took to dealer on sep.4 told on the 5th that nothing was wrong with them.i beg to differ because i didn't stop when i applied my brakes.rear windshield wiper moter is already out and had to be replaced.the front seat tracks also need to be replaced because they don't stay latched or they will not come up when you try to get them to.i was told the tires on my truck were fine, but i have a piece of the tire missing.i went on a trip to tenn. And it was 100+ degrees.we were stuck in traffic for over an hour.when we started traveling on the interstate again i had a horrible vibration in my truck while driving at 60 mph.( dot number: 8hxl tire size: p235/75r15 )
During panic braking at any speed vehicle will pull violently to right. Dealership has examinedvehicle numerous times, and replaced various aspects ofbraking system. Please provide any additional information/attachments pertaining to this defect.
The tachometer cable failed at 40,378 miles. Consumer stated that the vehicle cruise control failed at 40,578 miles and the abs failed at 47,900 miles.in addition, the company where the vehicle was bought is already out of business.*la
Abs system disengages intermittently.
The firestone tires were replaced with goodyear tires due to humming noises and recall#00t005000.the engine made noise, vibrated, overheated and would not respond upon acceleration.the vehicles faulty shocks caused noise when driving over bumps in the road, vibration and noise in the front end.the abs warning light illuminated.the drivers side window was off track, would not go up all the way and went up unevenly.the starter became stuck made scraping sounds.the consumer requested a full refund of the purchase price in accordance to the lemon law.*mr*scc*nlm
At 20-35mph when braking vehicle slowly, brakes grind excessively, vehicle slides and swerves.
When applying brakes brake light came on indicating a malfunction within the system ,pedal went to the floor, causingextended stopping distance which resulted in a collision due to a defect in the front left brake caliper.please give any further details.
While reversing engine could not decelerate. When stepping onbrakes pedalwent to the floor, but vehicle could not be stopped, crashing into garage. Then vehicle was towed to dealer, and they could not find out what causedproblem.
At low speeds of 20-35mph when braking vehicle slides & swerves, brakes shakes.
Vehicle was traveling only five miles onhighway andtransmission malfunctioned.also,whenconsumer appliedbrakes vehicle would take a long time to stop. Dealershipwas aware of problem.
While depressing the brakesina sudden stop. Pedal would go to the floorboard,causing the consumer to depress the gass and brake pedals at same time. Dealer has been notified. Please provide further information.
On 12/4/01 traveling approximately 55 mph when i had to suddenly brake for a suddenly stopped car in front of me. I pressed the brake and no abs deployed thus causing me to hit the car in front of me at near full speed. Upon impact of my front end with rearend of other car, my truck sustained major damage to the entire front end, including fender, punctured radiator, compressed both side panels, folded hood. It was not driveable at the time of the accident and had to be towed. The anti-lock brakes did not work and no air bag was deployed. I have sustained physical injuries related to failure of these two safety devices. The mechanic states the airbag sensor was smashed in accident. The dealer states my brakes were fully functioning. After i received my repaired truck, the anti-lock brakes did not work. I brought it back to the dealer they said they did work, i must be mistaken. I picked the truck up and i suddenly had anti-lock brakes.
Consumer states that brake rotors are wearing, and when applying the brakes, vehicle will vibrate, and extended stopping distance.
While traveling 70 mph vehicles in front of consumer stopped suddenly. When consumer stepped on brake pedal it responded normally, but abs brakes locked up, vehicle skidded, and eventually came to a stop. No accident or injuries occurred. 5 passengers were in vehicle at time of incident.no prior warnings.after the first incident, the brakes failed but worked properly when applied again.
2000 ford explorer does not completely stop when brakes are applied. ***no answer required***
Abs light andbrake light stay on, indicating a problem withbraking systelm.also,heater and air conditioner malfunctioned. Please provide further information.
This is the second ford explorer i have owned. I never had a brake job performed on the first explorer. On the 2000 explorer (my second explorer), this is the third time my vehicle has had its brakes repaired. My driving habits have not changed during the ownership of the vehicle. The first repair was at 21801miles. The second repair was at 22490 miles. The third repair was at 33575 miles.
Front end shakes and the vehicle floats.vehicle wanders in between lanes.dealer replacedfront shocks, but the loose feeling is still there.the vehicle was vibrating due to bent rim. The brake failed at 6000 miles. There was engine noise and the cause was not known. The tires were on recall and were replaced by firestone. The shcock absorbers also failed.
Brakes have failed on two occasions. Both times at low rate of speed, after first braking stops vehicle, but then brakes fail causing extended stopping. Brought vehicle to dealer first time of failure in fall of 2000. They were unable to get the vehicle .
Consumer was traveling 35mphwhile changing into a turn lanebrakes were suddenly applied, they locked up and vehicleskidded. This was second timevehicle has done this. Consumer has a private mechanic to look atvehicle.consumer will addedthe vin#.
Whenever vehicle has been through a car washunder carriage gets wet, and brakes fail to work properly. Had rear ended another vehicle when this had happened. Mechanic indicatedproblem will always happen when brakes are wet.
Anti-lock brake system does not work becauseabs warning light is illuminated on dash panel. Consumer was told this by dealer.
Cruise control and horn has failed possibly due to electrical problems .also brakes take longer time for vehicle to stop.
While driving abs warning light appeared on the dashboard intermittently.
2000 ford explorer abs system engaging while stopping causing hard braking. The vehicle abs activates while braking at low speeds.
Abs light andbrake light stay on, indicating a problem withbraking systelm.also,heater and air conditioner malfunctioned. Please provide further information.
Repeated failure of brake pads and rotors, front and rear, left and right, after normal replacement of original brakes at 35k (front) and 43k (rear) miles. Rotors are warping every 3-8000k miles, resulting in extreme vibration and extended stopping distance during braking. This with discs wearing excessively, resulting in blackened rims after less than 1000 miles of driving. Since december 2001 (20k miles), brakes and rotors have been replaced 5 times. My driving habits have not changed during this period. Problems only began after replacment of original brakes. Dealer is now insisting i pay for all repairs. Which would mean a complete brake job every 2 months other complaints of this nature exist. (ie, odi #'s 766490, 722010, 753303, 8012462, 764972)
Premature failure of brake pads and rotors. This is the second time rotors have been replaced on this vehicle. This vehicle seems to eat pads.
The right front brake disc corroded and cracked causing my front brakes to lock up. I had to replace both front brake dics rotors and brake pads and overhaul the right front brake caliper.
While driving, the consumer heard a noise and later discovered, the caliper was improperly adjusted.dealer had been notified. Mr the consumer heard a noise while driving .when he had come to a complete stop, the vehicle was placed into reverse and the left front wheel immediately locked up and the tire rapidly deflated.when the wheel was removed, two bolts in the brake caliper was gone.the caliper assembly was wedged into the rim and tore a hole 1-2 inches in the rim of the wheel. *scc
When the brakes were applied, the left caliper returned the brake pad, which caused the pad to wear, and a squeaking noise was heard from the wheel. The consumer replaced the rear brake pad and left rear rotor. Dealer notified.
The bolt to brake caliper on the front passenger side fell out, causing the caliper to fall out and the wheel lock up.if i hadn't have been at a low speed it could have been disastrous for me, my one year old and other people.
Left side brake caliper fell off, causing wheels to lock up.this was a week after the passenger side was tightened by dealer due to noise in front end.have all paperwork and also digital pictures.if the caliper would have dropped off on the freeway, it could have been a disaster....thanks.
When applying brakes brake light came on indicating a malfunction within the system ,pedal went to the floor, causingextended stopping distance which resulted in a collision due to a defect in the front left brake caliper.please give any further details.
Hello, while recently replacing the disc brake pads on the rear of our 2000 ford explorer 4dr xlt 4wd (aprox 50k miles), i noticed severe chaffing in multiple spots of the emergency brake cables just aft of where they split from one cable into two armored cables (left rear wheel well area).they cross over each other and due to obvious vertical suspension travel they were chaffing against each other and it appeared one was also chaffing against the frame somewhat (the latter i'm guessing occurs only when carrying a heavy load).the chaffing was so bad that it had rubbed all the way through to the actual left cable (aprox 50% of the cable diameter)allowing water etc... Kicked up by the wheel to penetrate and severely corrode the cable.soon after i had removed the wheel, the cable snapped in two due to the suspension being unloaded and the severe corrosion of the cable.i am curious if there is already a recall on this or if you have had other reports of the same problem on other explorers.unless my vehicle is missing clamps etc... This appears to be a bad design to have the two cables touchingthe way they do.i have taken multiple digital pictures with the suspension unloaded and with the vehicle back on the ground and would be happy to send them to you.this is very concerning to me because if the e-brake were to be used at a decent rate of speed, one wheel braking action could obviuosly cause a loss of control of the vehicle, not to mention the vehicle rolling down the driveway due to loss of parking brake action.the parts (cables) are availaibe as they are still installed on the vehicle at this time.please contact me with any info you have.thanks,
Consumer was driving on the freeway and set the cruise control at 75 mph. However, the vehicle kept accelerating, although consumer had applied the brakes and the emergency brakes. Vehicle would not slow down. Had to circle the gas station 3 times before the vehicle would stop.the consumer stated that she ran 3 red lights before she could get the vehicle to come to a stop.the consumer slammed the vehicle into park going 50mph.significant damage was done to the braking system.the consumer was injured.the mechanic told the consumer that the brakes caught fire and she was lucky the fire put itself out.*tc
When the brakes were applied, the left caliper returned the brake pad, which caused the pad to wear, and a squeaking noise was heard from the wheel. The consumer replaced the rear brake pad and left rear rotor. Dealer notified.
While driving at any speedfront end made noise . Dealer replaced the upper ball joints,and an independent shop replaced the rotors. But the noisewas still occurring.
Consumer was driving on the freeway and set the cruise control at 75 mph. However, the vehicle kept accelerating, although consumer had applied the brakes and the emergency brakes. Vehicle would not slow down. Had to circle the gas station 3 times before the vehicle would stop.the consumer stated that she ran 3 red lights before she could get the vehicle to come to a stop.the consumer slammed the vehicle into park going 50mph.significant damage was done to the braking system.the consumer was injured.the mechanic told the consumer that the brakes caught fire and she was lucky the fire put itself out.*tc
Vehicle has always had a pulsating in the brake pedal since about 7000 miles.this time the brake master cylinder failed.upon inspection by the dealer he stated that i needed to replace brakes, rotors, ( both of which have been replaced at least twice before ) master cylinder, serpentine belt and tensioner and have complete brake system flush.all in the span of 3 years.this vehicle has also had the ball joints replaced and control arms as well.multiple occurences of the same symptoms.
Right rear rotor is completely scored and needs replacement after only 6mths and 19000 miles of highway driving.manufaturer states this is normal wear.does this mean i have to replace rotors every 6 months of driving?
Both front rotors had severe rust/corrosion on the inner surface.vehicle has 56,000 miles on it and was due for the first pad replacement.rotors required replacement due to the depth of rust damage.rust was not visible on the outside surface.i was not aware of the situation or the change in braking distances until the new rotors were installed.the new braking conditions is noticably improved.i have possession of both rotors and pads that were replaced.repair was performed at a local ford dealership.this vehicle has been continually driven and the rust/corrosion is not typical buildup from a lack of operation of the vehicle.
When stopping there is grinding noise.drove to dealer, who stated that rotors were coming apart. Rotors crumble up inconsumer's hand. Please provide any furtherinformation.
Brake rotor vibration-have had rotors turned twice with first time listed above and second in july/2001 with approx 40000miles.is this warping normal with this mileage?mostly driven on highway with some city miles.no other vehicle i've owned has required such frequent maintenance on the rotors.
Consumer states that brake rotors are wearing, and when applying the brakes, vehicle will vibrate, and extended stopping distance.
While replacing the tires consumer noticed that brake linewore out. As result, the chassis of the vehicle also wore out. Dealership was notified.
In early 2002 i noticed the brake pedal was feeling soft and practically went all the way to the floor with normal braking and the pedal made a hissing/vacuum noise at times.for hard braking it felt like the suv wouldn't stop. I took the carfor service on 6/8/02 at a ford dealership which bled the brake system. This did not correct the problem. Took the suv back on 11/9/02 and was told it was a vacuum leak from the power booster and the master cylinder was replaced. Pedal and braking was normal after this until recently, the brake pedal is failing again as before.i have not yet taken it to the dealer.*la
Vehicle has always had a pulsating in the brake pedal since about 7000 miles.this time the brake master cylinder failed.upon inspection by the dealer he stated that i needed to replace brakes, rotors, ( both of which have been replaced at least twice before ) master cylinder, serpentine belt and tensioner and have complete brake system flush.all in the span of 3 years.this vehicle has also had the ball joints replaced and control arms as well.multiple occurences of the same symptoms.
Consumer was driving on the freeway and set the cruise control at 75 mph. However, the vehicle kept accelerating, although consumer had applied the brakes and the emergency brakes. Vehicle would not slow down. Had to circle the gas station 3 times before the vehicle would stop.the consumer stated that she ran 3 red lights before she could get the vehicle to come to a stop.the consumer slammed the vehicle into park going 50mph.significant damage was done to the braking system.the consumer was injured.the mechanic told the consumer that the brakes caught fire and she was lucky the fire put itself out.*tc
Master cylinder on 2000 ford explorer has been replaced three times.
The consumer stated the brake pedal faded before the vehicle responded to the pedal.the dealer diagnosed master cylinder failure.when tested on gravel, only the back brakesworked which was only after the pedal was almost to the floor.complete failure could have resulted. *scc
Update to odi id number 10080842 - same owner; brake pedal master cylinder just started leaking again; has been replaced twice already; year 2000 vehicle has less than 42,000 miles on it; very costly repair to have to do every 2 years!
Two of three explorers i test drove had this same problem.this one which the dealer repared and a 1999 model which i reported to the dealer.i also had 2 identical failures on a 1992 mercury sable which ford credited against the 1995 windstar i currently have in the shop for this same problem. No safety defect listed.
The brake booster fails intermittently and causes an approximate 90% loss of braking power.the pedal is high and firm but no braking power.the effect is the same as when the brakes are pumped with the engine off causing a loss of vacuum and power assist.it does no occur when the dealer service tested the vehicle so no fix as yet.
The brake booster fails intermittently and causes an approximate 90% loss of braking power.the pedal is high and firm but no braking power.the effect is the same as when the brakes are pumped with the engine off causing a loss of vacuum and power assist.it does no occur when the dealer service tested the vehicle so no fix as yet.
Sometimes when i have my turn signal on smoke will come out from the steering wheel where the emergency signal button is on top of the steering wheel. It doesn't happen everytime i use it but it happens quite often.
When driving at highway speeds, vehicle sways and pulls to the right, vehicle also vibrates or loses it's integrity causing the mirrors to vibrate, possible steering or suspension related problems.
During an up-hillleft hand turn at speed less than 10 miles per hour the driver's side sway bar link failed and broke with a loud bang. A sway bar link kit was purchased from napa and replaced by the owner.
The power steering randomly goes out while driving and when that happens my car won't accelerate.i turn my car off and back on and it fixes it temporarily
While driving on highway at 45mph vehicle started veering toleft into oncoming traffic.consumer had no control of steering or brakes, eventually consumer was able to get over, and went into a ditch.took to dealer, and theycould not duplicate the problem.
My wife was driving my daughters 2000 ford explorer on texas 183 in austin texas when the steering wheel become very erratic and turned to the left over two lanes into the center concrete barrier. She had no control over the steering to straighten the vehicle. It seemed the vehicle anti-skid computer took control of the wheels.
Consumer states that when changing lanes at 55mph and without warning consumer lost steering control causing an accident. Dealer notified. Ts
The contact owns a 2000 ford explorer. Thevehicle was parked in the residence driveway, and caught fire. There were no prior warnings. The fire department extinguished the fire which originated underneath the hood in the engine compartment. The flames melted the siding of the house. The vehicle remained at the residence. The contact stated that the fire could possibly be related to the recall associated with nhtsa campaign id number 09v399000 (vehicle speed control). The contact was in the process of notifying the manufacturer. The failure mileage was approximately 150,000. The vin was unavailable.
The contact owns a 2000 ford explorer. The contact stated that smoke would emit from the steering column intermittently. The vehicle was not taken to the dealer to be diagnosed. The manufacturer was contacted and denied any assistance with the repair. The vehicle was not repaired. The failure mileage was 142,000 and the current mileage was 152,603.
When turning the car steering wheel turns pops and clicks without tires or steering collum turning like it's broke off of the collum as well the car come out of park and rolls off wile car is off and in park with keys out shifters also very loose as the steering goes it first happend going down the highway and we just started drifting in and out if lanes with little control happens when cars off on moving or not nothing changes does seem to improve when it's in 4wd
Drivers side steering rack leaking heavily.nlm consumer states when driving experiencing stability problems, consumer states does not feel like she has good contact with the road, when consumer applied the brakes to avoid hitting a cat, while traveling at 35 mph the vehicle fishtailed for several moments consumer also replaced all four tires for safety precaution even though tires were not included in the recall and is requesting reimbursement.
While driving and with no warning, the left rear tire sidewall started to separate, causing a tire blowout.dealer notifed.size p235 175r15, dot6#m6hlfnwr2801.the vehicle started to sway to the left-2 times.the consumer's husband then started to decelerate, and on the third time the left rear tire exploded.the vehicle was very difficult to control, and damage was done to the panel(vent peelings), and the tires/rims needed to be replaced.(other) problems in detail are as followed:the wheel/tires were out of round, there was a vibration from the drive shaft, steering/excessive tire wear, and the engine thermostat is sticking.*scc
Disappointment over a recently purchased 2000 ford explorer. *lathe consumer had experienced problems with the engine and the steering of the vehicle. The dealer was notified about mechanical problems.
This is a 4 wheel drive vehicle; while making a left turn with car in 4- wheel drive,vehiclewas handled inproperly, and it was extremely hard to turnwheel back to straight position. Consumer almost hit another car. Took to dealer,and dealer agreed tosteering problem.
On a clear, sunny morning in phoenix i was making a turn on the airport exit ramp leading to the 143 at 35-45mph.suddenly i feel a clunk in the front steering/suspension and my 4 dr, 4x42000 explorer oversteers. I struggle to keep the explorer straight and not roll over.i lost control of the steering mechanism for a few seconds before i regain total control.i stop in a emergency lane and visually inspect explorer front suspension/steering.i notice from that point forward that there isn't enough resistence when i steer and that it steers too easily.i bring the car in to the ford dealer on june 16, 2005 and at the end of the day the dealer advises me that the ball joints need to be replaced.the service advisor states that it is common on the explorer to replace ball joints because the explorer wears them out quickly.my explorer only has 52,000 miles and i've had it for almost 5 years.i've read on the internet since this incident that ford explorers have had problems with their ball joints, that they come without a lubrication nipple and that they tend to dry out and deteriorate!!!i feel that this should be a safety recall because i could have gotten killed due to these faulty ball joints.i am an excellent driver and i keep my explorer in tip-top condition.please act before someone else does lose control and rolls over.i am getting rid of this vehicle as soon as i can.
When steering vehiclewill go straight, and when trying to turn wheel it jerks . When trying to turn wheel either left or right it is hard, and it makes a grinding noise.contacted dealer, and dealer stated they knew it was a problem, but they didn't have asolution.
Steering very senitive and quick to respond, the traffic in front stopped and i swerved to the right, missing the car infront of me, crossed to lanes on my left, missed all cars and then rolled over, tire was blow-out, all due to steering mechanism failure.
The contact owns a 2000 ford explorer. The contact was driving 5 mph and attempting a left turn with the left turn signal engaged when white smoke emitted from the steering column. The dealer was called and informed the contact that the multi function switch could potentially be the cause of the failure. The manufacturer was called and advised the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was 100,000.
Consumer stated that the top hinge of driver's side doorseparated from the body of vehicle.consumer also had problems with the steering.*ph
While driving the steering became difficult which resulted in loss of control of the vehicle and the vehicle rolled over.*nlm
Steering knuckle broke while driving 25mph vehicle loss steering control and hit a tree .dealer and manufacturer notified ts
The contact owns a 2000 ford explorer.the contact received a recall notice for the speed control assembly.the vehicle was repaired according to the recall remedy.two weeks later, when the vehicle was started, the steering column began smoking.there were no warning indicators illuminated on the instrument panel.the vehicle was taken to the dealer and was not inspected.the contact was informed that the recall repair did not cause the steering column to begin smoking.the vehicle would have to be left at the dealer for the steering column to be taken apart for further inspection.no repairs were made.the contact is in the process of notifying the manufacturer.the nhtsa campaign id number was unknown.the failure mileage was 119,000 and current mileage was 119,065.
While making a c-shaped turn aroundon beltway at approximately 20-25 mph steering commenced to pull to the right, causingvehicle to hit the curve, rollover, and flip on driver's side. Also, both air bags failed to deploy. Dealer notified,and told consumer toreport it to manufacturer. Feel free to provide further details.
When driving at highway speeds, vehicle sways and pulls to the right, vehicle also vibrates or loses it's integrity causing the mirrors to vibrate, possible steering or suspension related problems.
Dt: contact statednoise wascoming from the steering wheel, making it difficult to steer the vehicle.consumer asked if there was a covering to put on the steering wheel, but there was not.the only solution was to replace the entire steering column assembly.consumer did put an after market steering wheel cover, butdid not help, it would absorb through the cover.this happened every time the wheel was gripped.the service dealer has not inspected the vehicle to determine the cause of the problem.the manufacturer has been contacted.
Consumer's wife was driving,rearview mirorsparked a fire and caused the wires under dash to burn.took vehicle to dealer, and they ordered a wiring harness.bolts were takenout of the steering section at the dealer. Also,while driving at 55,steering wheel just started spinning because of the bolts that were left out.
When starting up vehicle air bag light remains on until vehicle is turned off. Have been to dealer for repairs several times.consumer also statred the turn signals and hazard lights were inoperative, dealer replaced the multi-function switch, also there was an unusual noise coming from the engine compartment,and there was also smoke coming from the upper steeing column.
While driving,sparks and smoke started coming through the steering wheel area after using the left turn signal there was an emergency button right above the steering wheel were the smoke came in. *sc
Dt: the consumer complained about a steering failure on his2000 ford explorer while driving at 45 mph.while driving the steering wheel came completely off the steering column. The vehicle flipped over twice after the steering wheel came lose. The driver sustained an injury. A police report was taken. Consumer has been in contact with ford on several occasions. Ford sent someone to inspect the vehicle , and then told the consumer that there were no problems with the vehicle. The consumerread in the news paper that there has been a recall on the 2000 explorer for steering problems. Theconsumer has been in contact withhis attorney. The vehicle is being stored at the family home in case someone may need to inspect it. Every time that consumerspeaks to ford, they keep tellinghim that hewere not getting any money. When the cnosumer applied the brakes, he swerved and then lost control of the vehicle.
The contact owns a 2000 ford explorer.the contact stated that there is a safety recall on his vehicle and he scheduled an appointment with the dealer for the recall repair.once he arrived at the dealer, he was denied service because the vehicle was not purchased from that particular dealer.he stated that smoke was rising from the steering column.the vehicle was inspected by his local mechanic.the recall number was unknown.the current and failure mileages were 89,000.
Vibrations at highway speeds.
When driving at any speed without any prior warningvehicle stalled, causing loss of all power steering.also, overdrive light illuminated ondash beforevehicle stalled out. Consumer has contacteddealer.dealer has yet to determine the cause. Please provide any further details.
While driving at 55 mph vehicle spun out of control without warning, causing vehicle to hit the median. Dealer notified.
While driving at approximately 45 mph driver lost control of vehicle, hit median head-on and vehicle rolled over.driver's and passenger's airbags did not deploy, causing injuries.
My 2000 v8 ford explorer experienced a serious and sudden loss of steerabilty, which led to loss of control and inability to turn a corner - and vehicle ran across traffic into field on other side of roadway.the power steering hose in the engine compartment became unfastened due to everyday vibration, and moved into a position where it was rubbing against one of the belt pulleys (the one nearest the power steering fluid reservoir).this caused the power steering hose to rupture, with immediate loss of power steering.i feel fortunate to have my wife still alive after this episode of poor design.if not for a small break in oncoming traffic, she may well have been killed while attempting to complete a right turn at an intersection.since this occurred today, i have not yet had the vehicle repaired.
While driving power steeringleaked fluid without warning.this was the second time that it had happened.
While driving, the vehicle experienced a severe wheel vibration in the front end. The severity of the of the vibration almost made the truck uncontrollable. The truck was taken to the ford service dealer and the service technician stated the problem was air in the rack & pinion steering which was considered to be a design flaw. The air apparently entered through the housing seals when the truck was being serviced after the serpentine belt tensioner failed and the truck had to be manually steered. The technician stated the only way for the air to be removed from the housing, was to run the vehicle for an undeterminedamount of time until the air circulated with the power steering fluid through the system and escaped at the reservoir. The mechanic also stated there was no way to prevent the problem from happening again.
My wife & i experienced a severe wheel vibration (oscillation) in the front end of our 2000 ford explorer on two separate occasions. The severity of the vibration almost made the truck uncontrollable. When the truck was taken to the service department and the service technician quoted its a design flaw; you have air in the rack & pinion steering . The air apparently enters through the housing seals when the truck was being serviced after a fan belt tensioner ruptured and the truck had to be manually steered. The only way to remove the air from the housing was to run the vehicle for an undetermined amount of time until the air circulates with the power steering fluid through the system and escapes at the reservoir. This design flaw known by ford motor company should have been a recall. Not only do my wife and i fear for our lives now when we drive this vehicle, but my kids are terrified to ride in the vehicle as well. We recently purchased this pre-certified ford explorer in february of 2003 at parkway east ford in pittsburgh pennsylvania. I truly believe with my years of mechanical engineering background that this known design flaw may have contributed to the recent roll-over fatalities of the ford explorer in certain cases. The excessive normal load stress and shear stress forces endured from the wheel oscillation would definitely contribute to the tire tread separation. The p255-75r16 tire has a maximum load of 2271 lbs.thank you,concerned consumersdavid & julia weber.
Drivers side steering rack leaking heavily.nlm consumer states when driving experiencing stability problems, consumer states does not feel like she has good contact with the road, when consumer applied the brakes to avoid hitting a cat, while traveling at 35 mph the vehicle fishtailed for several moments consumer also replaced all four tires for safety precaution even though tires were not included in the recall and is requesting reimbursement.
Drivers side steering rack leaking heavily.nlm
Dealer service states lower ball joint needs replacement.experience clunking over bumps.dealer service already replaced steering rack due to excessive play, somehow are probably related to lower ball joint play.
The consumer states that the vehicle is inherently unsafe because a rapid turn or any invasive maneuver could result in rollover.
Purchased used 2000 ford explorer in 2007. Lift gate in rear has been used on a regular basis since purchase and this past weekend when opening there was a loud bang with the lift gate coming down onto my back. Thankfully it wasn't my wife or child that had opened it as they would have been injured. My first thought was strut had broke as it was hanging there but after closer inspection the lift gate ball mount had snapped off. There is surface rust on the outer part of the ball mount and clip that keeps the strut on the mount but the ball mount where it snapped is clean.the consequences of this failure is rear lift gate will not close properly and because it can't close the interior lights stay on and get very hot. I removed the front light but couldn't get the top off of the rear interior light so i had no choice but to disconnect the battery.have done research and it appears that this is a common failure with many explorers. Problem is no part can be purchased as this mount is welded onto the body at the factory. Two solutions are that ford fixes it at a cost to the consumer or the consumer jury rigs it with drilling out holes in the strut and fashioning a means of attachment using bolts and screws that can and do loosen up and need to be tightened frequently. A search also shows that ford has had previous problems with lift gate parts and failures on other years of explorers.
The consumer states that the vehicle is inherently unsafe because a rapid turn or any invasive maneuver could result in rollover.
While traveling and pulling a 21' trailer at 55 mph and passing another vehicle, back oftrailer fishtailed and caused vehicle to roll over and crash with driver and four passengers in vehicle.driver and front passenger were injured. Consumer stated prior to towing with the explorer, they towed with another vehicle that never gave any problems, the day of the accident the trailer was packed in accordance with manufacturer specifications, the trailer began to sway suddenly and violently, the swaying of the trailer caused the explorer to start rocking out of control back and forth, consumer states he activated the manual over ride brake control on the electronic brake control box, and then tried to pull to the shoulder, this is when consumer lost control of vehicle and it jack knifed to the left and overturned, police report states that consumer ran off roadway, lost control and vehicle overturned, the report also states that the cause was careless driving, the consumer states this is untrue and that the cause is the structural and design flaws of the explorer, two people were injured in the accident.
Dealer replaced the serpentine belt, butan enginenoise was still heard while driving . Also,windshield was leaking when raining or washing the vehicle.
My doors will not open. I was told the door lock actuator was the problem and would cost over $600.00. The drivers door can not open from the outside because the handle broke, i have to leave my door open in order to get in,the front passager door and the back drivers side door will not open from the outside or the inside. The front passager door the handle on the inside broke as well as the handle on the outside, the lock stick fell out. The passager back door is the only way to get into my truck, the drivers door will open from the inside sometimes. This is a safty hazzard. I can be locked inside my truck with no way out and i am locked out of my truck when the back door stop working. This should have been recalled since so many ford doors are not opening.
The contact owns a 2000 ford explorer. The contact stated that the rear hatch window screws became corroded and as a result, the glass window was only being held in place by one screw. The contact was greatly concerned about the possible safety hazard involved. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 103,000. Kmj
2000 ford explorer went up in flames.reported it right away to ford and was given a case number. They told us to take it to a ford dealer in the area. After months and months and months of getting no response we kept getting the run around then told that it had nothing to do with any defect. We recently got a recall letter from ford for the exact thing that happened to this car causing it to go on fire and ford will not respond.they say that the claim has been closed and that the original decision (which we never received) stands and they will not respond to us any longer.how can this be acceptable.see ford safety recall #05s28 it is exactly what happened to the explorer.
Rust and clear paint peeling. Door handles loose unable to open all 4 doors. I have to unlock from rear window to access vehicle. Unclear other than design of handles. Left front door handle completely broke off. Quote of $150 a door to repair. Will cost me $600. Very unsafe and problematic. Including a loss in value.
Vehicle sways toleft and right while traveling onhighway. Vehicle was top heavy.the dealership is aware of the problem.
There are two spots, one on the driver's side, and the other on back door where consumer could seethroughinday light.
4-door vehicle typically drive to work and home between 2002-2007.no one typically ever sat in the back, however, if any one did sit in the back the complained the doors were difficult to open.my thoughts were user error and those doors are rarely used.after my son was born in september 2007 i noticed the doors were difficult to open, at one point i thought i would break the door handle.my mom, my son, who is now 5, have an extremely difficult time opening the doors and my grandmother is not able to open the doors using the door handles.
Squeaking/rattling noise emanating from the left side driver's and passenger's door, noise may be caused by something loose, possibly the door itself. Cj
Dt*: the contact stated the rear driver side door handle had to be lifted up higher than normal to open the door from the inside.the door was inoperable from the outside.an independent repair shop determined the door handle needed to be replaced.
Various problems with 2000 ford explorer. *mr the consumer experienced problem with the wiper motor andthe power window/door assembly which squealed and rattled. *sc
The rear door would not open from the inside. *nlm
Power lock was activated, continually locking door due to a child toy laying on the switch. Dealer/manufacturernotified. Provide additional information.
I own a 2000 ford sport explorer.my seat on the driver side broke a bolt.the same bolt that is on recall from the 2002 ford sport explorer.if i had a 2002 then it would be covered by a recall, but since it is a 2000, it is not covered.the problem costs $200.00 (199.19) to get mine fixed.i think this is unfair since obviously it is a problem that ford motor company has already issued a recall on for a new model.my seat would not sit up straight, and it is the exact same bolt according to a service employeeat north central ford in dallas, tx.recall number concerning this bolt is 3v281000.
Consumer stated that the top hinge of driver's side doorseparated from the body of vehicle.consumer also had problems with the steering.*ph
The contact owns a 2000 ford explorer. The contact stated that as he opened the rear door of the vehicle, he noticed the top hinge was severely fractured from the frame. The vehicle was not taken to an authorized dealer or mechanic for diagnosis of the failure. The vehicle was not repaired. The failure and current mileage was 120,000.
The upper hinge on the rear passenger door presents a danger to a person entering the front door.i was asked to examine an exemplar vehicle, especially the rear door hinges while the front door was open.this is in response to a reported incident in louisiana.a child was injured by the upper hinge of the rear door while entering the driver's door.the child's motheropened the rear door as the child climed into the vehicle.evidently the child was using the exposed rear door hinge as a grip.the hinge appears to be the same model as used on the ford ranger pickup truck.the "stop" which limits the door's movement is a piece of metal that extends past the pin on the hinge.the "stop" and the portion of the hinge which is fastened to the frame have the shape of scissors.there is no body panel to limit access to the rear door's hinge from the opening to the front of the passenger compartment.the hinge if used on the front doors of a vehicle is safe and effective.the hinge used in an unprotected area presents a hazard. Please investigate and take appropriate action.sincerely, douglas fleming p.e.
Over this past weekend the upper support pin (right side) of the liftgate strut broke off and the liftgate fell right on my head . Yes it hurt, as the thing is quite heavy.it appears that the pin was just rusting away, and the one on the left side doesn't look healthy either. The strange part is there is no rust anywhere else on the liftgate and no other rust issues with the rest of the vehicle.
Upon opening my tailgate one day, the left side liftgate hinge popped off.as a result, the left side of the rear windshield is out of place, and is barely hanging on.i took my vehicle to a body shop, and was told that i'd need to get the replacement part (liftgate hinge) from ford.a ford dealership told me that it would cost approximately $300 to repair.
Noticed that there was a gap between my liftgate window and my liftgate when backing out of a parcking space. I found that the post pulled out of the passanger side of liftgate window hinge leaving a smooth hole in hinge and metal in groves of post. Had no options but to leave window attached by only the driver side hinge and the latch at the bottom of window. Did not have proper tools to remove for safer driving.
The contact owns a 2000 ford explorer. The contact stated that the vehicle was parked when the rear lift-gate would not close. The vehicle was taken to an authorized dealer for a diagnostic test and the technician stated that the metal hinges were cracked and had to be replaced. The technician was able to close the lift-gate and advised the contact not to reopen it. The vehicle was not repaired. The approximate failure mileage was 28,000.
Dt: the contact stated the rear liftgate hatch bracket support brokealong the bearing head.this failure restricted theuse of the rear hatch. The contacttook the vehicle to an automobilerepair shop.he received an estimate for the repairs, and planned to have the repairs performed at this time. Updated 12/27/05.updated
This vehicle was rented by my son-in-law from enterprise leasing company in issaquah, washington. It was used to carry my 2 daughters and my 2 grandchildren. He noticed that the tailgate would not latch securely. Further investigation showed that the left side tailgate latch had never been installed at the factory. The original paint is unmarred and is present in the bolt holes and threads. One canno help but wonder how many other vehicles left the factory with this major safety defect. I took photos of this defect and have them available for your records, information, and investigation. I would appreciate being contacted and kept up to date on your investigation. Thanks.
While driving on long island expresswayto work, i heard a loud bang. I pulled to the side of the road see why the passenger side hadlean down. Their was no flat tire. I drove the car to riverdale auto service llc in the bronx, located on west 230 th st. An hour later they informed me that my frame had split. I did not believe them, i called my regular mechanic, and he contacted them to get conformation. He informed me to have a flat bed truck bring the car to village ford of pine bush. I contacted ford for any recalls on frames splitting. I was informed by e-mail and personal telephone call that this is very unheard of and i should bring the car to a ford dealer for service. It is now three weeks and i still do not have my car or the reason why the frame split under normal driving.the consumer stated the cross bar supports the transmission and engine and keeps the front end in balance. When cracked right side went down as if consumer had a flat tire. Updated 09/25/07
Car rolled over, do to uneven wear of the tires in front and in rear and possiable defect in suspension system (tiresize: 255/70r/16)( dot number: tire size: 255/70r/16 )
Question the safety of the vehicle - vehicle turned over during a right-hand turn.
In early september, my transmission locked up while on a trip with my family. The mileage at the time was under 85,000 miles. It cost me over $1500 to have a rebuilt transmission installed. Apparently, other ford explorer xlt owners have had the same issue.in addition, several months later, both wheel hub assembly's have gone bad to the tune of over $800. The mileage is still under 90,000. I had to take the vehicle in again today and found out that a ball joint has gone bad near the wheel hub assembly and it's going to cost around $250 to replace that. It's unfathomable that ford would be allowed to put out such a shoddy vehicle that falls apart once you get over 80,000 miles usage.
During an up-hillleft hand turn at speed less than 10 miles per hour the driver's side sway bar link failed and broke with a loud bang. A sway bar link kit was purchased from napa and replaced by the owner.
The consumer was driving when she heard a loud noise while turning into her driveway.the vehicle was smoking and caught on fire.the fire was put out with a garden hose.the vehicle was towed to the dealer. The wheel bearings were found to be defective.on the next incident, the consumer took the vehicle to the mechanic to have the front end aligned, when the vehicle was inspected the ball joint fell off into the mechanic's hand july 8, 2004.*la all of the problems had been on the drivers side.there were also problems with the engine. *sc
Consumer has gone through the board from the lemon law to try & confirm there is a problem with the stability of the vehicle.board disagreed with the consumer.when traveling 65-70mph, consumer stated thatit was very hard to maintain control ofvehicle.serviceman fromdealership test drove vehicle & found that there could be a problem, but didn't confirm it. They were refusing to give money back for the unwanted vehicle.consumer said it was swaying & wondered when going around curves.problem could also be related to faulty firestone wilderness 16" tires.
I have had atleast 5 instances in the year that i have driven this vehicle.the explorer literally leaves the road at highway speeds if you encounter roadbumps.control of the vehicle is lost in this frightening instance as the vehicle can "bounce" and lose its traction on the roadway.the first episode i remember was soon after leasing the vehicle and driving on the highway.
Bearing broke on ford explorer.wheel was almost off the vehicle.fortunately going slow.
Consumer was in rush hour traffic going 30-35mph and hit a manhole covering it, causingvehicle to swerve left and right, almost hitting a vehicle.road was dry,it felt like it was sliding.a fewdays ago, consumer was going over a speed bump, andvehicle took a swerve to the right.consumer never contacteddealer believing it was just something that was happening.
Consumer complains of the suspension causing steering and riding problems.
When driving at highway speeds, vehicle sways and pulls to the right, vehicle also vibrates or loses it's integrity causing the mirrors to vibrate, possible steering or suspension related problems.
While driving at any speed and with no warning vehicle will heavily jerk, and thenengine check light will come on and stay on the remainder of the time vehiclewas being operated. Dealer notified.
Heard loud pop around tire, car steered uncontrollably, causing it to rollover.had seat belt on but came lose it crash and ended up in back seat.( dot number: tire size: p255/70r16 )
When driving at highway speeds, vehicle sways and pulls to the right, vehicle also vibrates or loses it's integrity causing the mirrors to vibrate, possible steering or suspension related problems.
Unsafe rear suspension, it does not have springs only a one leave bar, the truck bounce up anddown then sway side to side when towing the boat
Consumer has experienced problems with stability of the vehicle, tires replaced however suspension stability problems continue, while driving about 35 mph, applying the brakes in an emergency situation, the vehicle fishtailed for several moments. *cj
The single vehicle rollover crash occurred at approximately 1:38 p.m. On sunday, june 24, 2001, on u.s. Highway 67, eastbound, about ten [10] miles northeast of big lake, reagan county, texas.the explorer was owned and operated by joshua henry helbert w.(dot number: vdhl1py218tiresize: p235/75r15)
The vehicle experienced the same problem as the recall on the suspension. Dealer will not repair because vin# was not included.*nlm
Owner's daughter was driving less than 25mph, going onto an entrance ramp,vehicle suddenly flipped over several times for no reason.there was no emergency room treatment.
While driving at any speed the vehicle would shake and jerk. The dealership has been contacted. Please add any additional information. *nlm
While traveling and pulling a 21' trailer at 55 mph and passing another vehicle, back oftrailer fishtailed and caused vehicle to roll over and crash with driver and four passengers in vehicle.driver and front passenger were injured. Consumer stated prior to towing with the explorer, they towed with another vehicle that never gave any problems, the day of the accident the trailer was packed in accordance with manufacturer specifications, the trailer began to sway suddenly and violently, the swaying of the trailer caused the explorer to start rocking out of control back and forth, consumer states he activated the manual over ride brake control on the electronic brake control box, and then tried to pull to the shoulder, this is when consumer lost control of vehicle and it jack knifed to the left and overturned, police report states that consumer ran off roadway, lost control and vehicle overturned, the report also states that the cause was careless driving, the consumer states this is untrue and that the cause is the structural and design flaws of the explorer, two people were injured in the accident.
While driving at any speed consumer heard a loud noisecoming from under the front end.dealerinspectedvehicle several times, but could no duplicate or correct the problem.
Consumer lost control of vehicle and was rolled 3 times possibly because of the firestone wilderness at tires(p235 75 r15), at the time of the accident, consumer was not aware of firestone recall and now feels the accident occurred because of the tires, consumer was injured and is requesting reimbursement, possibly related to the suspension of the vehicle.
There was a noise on left side coming from front of vehicle. Contacted dealer, and dealer gave consumer anothervehicle.
The contact owns a 2000 ford explorer.while driving 5 mph, the contact heard a loud knocking noise coming from the front suspension.he examined the vehicle and noticed that the front stabilizer bar link failed.the vehicle has not been diagnosed by the dealer and the contact did not notice any differences beforehand.the current and failure mileages were 85,500.updated 1/6/09 the front stabilizer bar link failed. The cause of the failure was due to corrosion. Updated 01/14/09.
While traveling onhighway vehicle will sway toleft and right ofhighway. Dealership is aware ofproblem.
There is a problem with thefront end that is causing physical damage totires.ford has been unsuccessful in correcting problem. Please provide additional information.
The contact owns a 2000 ford explorer. The contact stated that while the vehicle being inspected by a local mechanic for routine tire maintenance, the mechanic stated that the front axle was fractured due to corrosion. The vehicle was not repaired. The failure and current mileages were 71,000.
While driving on highway at 45mph vehicle started veering toleft into oncoming traffic.consumer had no control of steering or brakes, eventually consumer was able to get over, and went into a ditch.took to dealer, and theycould not duplicate the problem.
Severe vibration fromfront ofvehicle when driving 65 mph or more.vehicle been in dealer's shop on five occasions, andproblem still reoccurring. The dealer and manufacturer stated the problem was the tires consumer then replaced the tires, but the problem still exists.
No summary listed for above vehicle.
Consumer wastraveling about 45mph on the highway andsteering wheel started vibrating.also, they heard a popping noise coming from the back. Right rear tire was flat.consumer pulled over to the shoulder to change the flat tire, and car went out control, andwhipped intofour lanes on the highway.car was turned the opposite way of the traffic.
Right front hub bearing cracked, consumer lost control of vehicle. Wheel was slanted to the ground. Dealer contacted. *jg
After driving this vehicle for over a year now, i know there is irreperable problems associated with its suspension.this is an unsafe vehicle, particularily at speeds in excess of 45 mph and on bumpy roads.
Front tires are experiencing excessive wear.vehicle been in / out of dealer shop on four occasions, andproblem isstill occurring.feel free to provide further details.
Engine has excessive vibration when accelerating from a stop. Vibration is at its worst at around 2500 rpm.
Vehicle flipped over.
The vehicle has a vibration / shimmy that appears to be comming from the front end at all speeds on both rough and relatively smooth road surfaces.when going over relatively small routine bumps, such as joints in a roads surface, the entire vehicle shakes.when going over slightly rougher surfaces such as a man-hole cover the front wheel vibration continues for 5-10 seconds after, and is extremely hard to control.navigating some of the larger pot holes/rough roads in the area is extremely hazardous as maintaining control is all but impossible.i have brought the vehicle into the dealers for service on 5 seperate occassions, the first three times i was told that it was normal operations,the last two times, they tried adjusting the tire pressure, and suspension but have not fixed the problem.
Consumerreplacedfirestone tireswith goodyear wranglers. Sincereplacement of tires there is bad vibration, andsteering wheel is loose.dealership is aware ofproblem.the consumer stated thatnoise only appears fromgoodyear.
Vehicle hydroplanes constantly in the rain making steering near to impossible. Vehicle was inspected by ford dealership and no mechanical defects were found. Tires were inspected by ford and firestone and both reported no defects in tires. ( dot number: tire size: p235/75r15 )
Front end shakes and the vehicle floats.vehicle wanders in between lanes.dealer replacedfront shocks, but the loose feeling is still there.the vehicle was vibrating due to bent rim. The brake failed at 6000 miles. There was engine noise and the cause was not known. The tires were on recall and were replaced by firestone. The shcock absorbers also failed.
While driving, vehicle experiences vibration, causing the seats in the passenger compartment to shake, tires are firestone wilderness at p255/70r15, dealer has balanced tires twice, however vehicle still vibrates.
While driving and making a left hand turn vehicle hesitates and vibrates infront end.driver states it feels like gears are not engaging properly.please provide any further information.
While driving about any speed vehicle started vibrating.tires are firestone wilderness.
A loud clanking noise originating from front right suspension area,due to a loose control arm. Cj
I have a 2000 explorer 4wd and lower ball joint on the drivers side is squeeling realy bad. I was told to replace for $400.00. This is just another problem i've had with this suv. The transmission had a bad valve body gasket another $300.00. It's only got 39000 miles. What else can go wrong...sorry that's a bad question. Needless to say i'll be selling this one soon.
The vehicle experienced problems with the lower ball joints and smoke emitted from the steering column, the dealer replaced the relay switch.*mr there were problems with the left turn signal indicator. Intermittently without warning when the brakes were fully applied the lights stayed on. When the brake was disengaged, the indicator signaled again, in spite of replacement the problem the continued intermittently, however the dealer stated there was no problem.
Problems with front ball joints on 2000 ford explorer.*mr consumer stated vehicle is only three years old and there should be a recall if there is a problem with the way the ball joints were made on the suv. Consumer feels this could be a safety issue. *ph
Dealer service states lower ball joint needs replacement.experience clunking over bumps.dealer service already replaced steering rack due to excessive play, somehow are probably related to lower ball joint play.
08-14-02 (39685 miles) - replaced idle air control valve - $215.8703-14-03 (46676 miles) - replaced control arm and ball joints- $770.82i feel that the above mentioned repairs that were made to my 3 year old vehicle are a result of poor craftsmanship and quality when the vehicle was made, and that these current problems are evidence of "infant mortality".the ford motor company has refused to accept any financial responsibility and did nothing more than receive my complaint.
Vehicle has always had a pulsating in the brake pedal since about 7000 miles.this time the brake master cylinder failed.upon inspection by the dealer he stated that i needed to replace brakes, rotors, ( both of which have been replaced at least twice before ) master cylinder, serpentine belt and tensioner and have complete brake system flush.all in the span of 3 years.this vehicle has also had the ball joints replaced and control arms as well.multiple occurences of the same symptoms.
The vehicle experienced problems with the lower ball joints and smoke emitted from the steering column, the dealer replaced the relay switch.*mr there were problems with the left turn signal indicator. Intermittently without warning when the brakes were fully applied the lights stayed on. When the brake was disengaged, the indicator signaled again, in spite of replacement the problem the continued intermittently, however the dealer stated there was no problem.
Vehicle has always had a pulsating in the brake pedal since about 7000 miles.this time the brake master cylinder failed.upon inspection by the dealer he stated that i needed to replace brakes, rotors, ( both of which have been replaced at least twice before ) master cylinder, serpentine belt and tensioner and have complete brake system flush.all in the span of 3 years.this vehicle has also had the ball joints replaced and control arms as well.multiple occurences of the same symptoms.
The ball joints on my 2000 ford explorer need to replaced after only 42,000 miles. It is my understanding ball joints should last a minimum of 100-150,000 miles.
08-14-02 (39685 miles) - replaced idle air control valve - $215.8703-14-03 (46676 miles) - replaced control arm and ball joints- $770.82i feel that the above mentioned repairs that were made to my 3 year old vehicle are a result of poor craftsmanship and quality when the vehicle was made, and that these current problems are evidence of "infant mortality".the ford motor company has refused to accept any financial responsibility and did nothing more than receive my complaint.
Vehicle was making a squealing noise. When turning vehicle noise would get louder. Contacted dealer,and dealer stated it was upper control arm. Contacted ford, and ford decided to leave it as an open case.the ball joint and upper control arm on the driver side is what failed.
While driving at any speedfront end made noise . Dealer replaced the upper ball joints,and an independent shop replaced the rotors. But the noisewas still occurring.
Right front hub bearing cracked, consumer lost control of vehicle. Wheel was slanted to the ground. Dealer contacted. *jg
In early september, my transmission locked up while on a trip with my family. The mileage at the time was under 85,000 miles. It cost me over $1500 to have a rebuilt transmission installed. Apparently, other ford explorer xlt owners have had the same issue.in addition, several months later, both wheel hub assembly's have gone bad to the tune of over $800. The mileage is still under 90,000. I had to take the vehicle in again today and found out that a ball joint has gone bad near the wheel hub assembly and it's going to cost around $250 to replace that. It's unfathomable that ford would be allowed to put out such a shoddy vehicle that falls apart once you get over 80,000 miles usage.
Front end shakes and the vehicle floats.vehicle wanders in between lanes.dealer replacedfront shocks, but the loose feeling is still there.the vehicle was vibrating due to bent rim. The brake failed at 6000 miles. There was engine noise and the cause was not known. The tires were on recall and were replaced by firestone. The shcock absorbers also failed.
I'm following all the info on how bad explorers are regarding rollovers.well the shocks on this vehicle are the absolute worst i've ever seen on any vehicle.it is like riding on a trampoline all the time.it's no wonder they roll over so easily when every bump you hit almost sends it skyward.obviously they've installed the cheapest possible shocks in the factory.is there any way i can get new shocks from ford and decrease my probability of rollover in the event of any small fender benders???
The firestone tires were replaced with goodyear tires due to humming noises and recall#00t005000.the engine made noise, vibrated, overheated and would not respond upon acceleration.the vehicles faulty shocks caused noise when driving over bumps in the road, vibration and noise in the front end.the abs warning light illuminated.the drivers side window was off track, would not go up all the way and went up unevenly.the starter became stuck made scraping sounds.the consumer requested a full refund of the purchase price in accordance to the lemon law.*mr*scc*nlm
The front wheel bearing has corroded.please provide additional information.*mr
While driving vehicle makes a clanking noise. The vehicle takes up to 2-5 seconds upon changing gears to reverse. Going up hill it will down shift very hard as if the floor board is being knocked out. The differential, andrear end were replaced.
While turning right /left the vehicle vibrates in the rear of the vehicle. Dealer says it's normal. Also, while test driving vehicle dealer claimed it acted like the clutches in the position unit were grabbing. So they addeda friction modifier to rear differential and transfer case.problem somewhat diminished, but not entirely solved.
The hinge on the sway bar was replaced.
After heavy snow the vehicle began making a loud clunking noise, the consumer inspected the vehicle and found that the lower left rear leaf spring was hitting a bracket on the differential.nlm
A bubble appeared on the firestone wilderness at tire p235/75r15 dot w2hl after driving about 700 miles at 70-75 mph, consumer states there was vibration, consumer also states that by the next morning the bubble went away, however the vibration is still in vehicle.
I recently read in the papers about the new 'unofficial' recall that ford will need to do to replace even more tires for ford explorers.i own an explorer and my tires were not part of the recall from last august. However, after hearing that possibly more of the tires are affected. I contacted a ford dealership and they explained that since there is no "official" recall they would change my tires for me but i was liable for the cost of mounting, balancing, and the cost for the 4 tires (plus spare) also.i find this ridiculous and i'm sure i am not the only one.i have checked my tires and although i am unsure of what i am looking for and do not consider myself qualified to say if the tires should be changed or not, i do have an uneasy feeling about driving on the tires i currently have.i do alot of traveling in my explorer and do not want to be a part of the statistics on ford's recall papers in the future.so, what are my next steps?i was asked to fill out this complaint form.so who can i contact to get the service i am entitiled to?i would appreciate any follow up that you can offer to me.i love my suv but i always have an uneasy feeling about the tires i am riding on.
I have had 2 flat tires since i bought the car in october.both times i have had to pay to have the tires fixed. There were absolutely no objects or nails.. Etc in the tire.how many more flat tires to i have to have before they get replaced?( dot number: )
Tire blew out on driver rear caused near uncontrollable vehicle. (dot number: vdcu1px429tiresize: 255/70/16)
Vehicle was parked. Noticed cracks inleft rear tire near/through treads & on casing where tread meets. Took to firestone retailer to have tires replaced & tires not on recall.firestone, wilderness at, p235/75r15 with 11,000 miles.
Tire blow out on side.no holes in treads but tread separation from rest of tire.(dot number: w2hltiresize: p235/75r15)
The firestone tires were replaced with goodyear tires due to humming noises and recall#00t005000.the engine made noise, vibrated, overheated and would not respond upon acceleration.the vehicles faulty shocks caused noise when driving over bumps in the road, vibration and noise in the front end.the abs warning light illuminated.the drivers side window was off track, would not go up all the way and went up unevenly.the starter became stuck made scraping sounds.the consumer requested a full refund of the purchase price in accordance to the lemon law.*mr*scc*nlm
Blowout on inside of tire.firestone representative suggested a puncture to tire, but i didn't hit anything.vehicle became unstable on curves for several miles before the blowout occurred.firestone rep offered a pro rated replacement tire. (dot number: w2hl1py379tiresize: p235/75r15)
Consumer is concerned that the recall 00t005 of the firestone wilderness at tire only covers the firestone 15 inch tire and not the 16 inch tires.nlm
Drivers front tire developed a hairline crack between the sidewall and the bead, most of the way around the wheel.obviously defective from new.confirmed by tire dealer.once removed also found similar cracks on the inside between the bead and sidewall. Had all4 tires replaced as a safety precaution.have requested refund from firestone.the recall must be stepped up to include vn tires. This could have caused a serious accident if not found and the tire blew. (dot number: vnhl1py230tiresize: p235/75r15)
Consumer request reimbursement for firestone tires which were not apart of the initial recall.nlm
The vehicle 16 inch firestone tires were not included in recall 00t-005 and the consumer was told that the tires were safe, but while driving the right rear tire blewout, the consumer purchased 4 new tires and requests reimbursement (5 firestone wilderness at 255/70r16).nlm
5 firestone wilderness at tires p235 75 r15 were replaced due to mechanic inspecting that all tires were bad, consumer wants reimbursement.
Tire tread separated when driving on highway in normal conditions. Drove to the shoulder of road while trying to keep control of vehicle.reported problem to ford roadside assistance.a highway courtesy vehicle stopped & guy switched out tire.took shredded tire to firestone (los colinas) for replacement.firestone dealer said, "there was probably a nail in there somewhere." the bad tire had shredded tread but the inner tube part looked intact - no nail and alittle bit of air.replaced tire with another wilderness at.none of the tires kept air well after 8,000 miles.replaced all tires with bridgestone dueler hl at another dealer.the wilderness ats on my vehicle were not the recalled tires but i have experienced the same problem.( dot number: tire size: p255r70/16 )
3/10, one month after purchase.driving heard loud bang, looked to my back right and saw debri flying in the air.the truck began to shake, i pulled over and my tire was totally flat. , it exploded.7/4 driving about 40, heard loud bang from front of car, car began to shake uncontrollably.manged to pull over to side and tire was totaly flat( dot number: vncu1px409 tire size: p255/70r16 )
I have had numersous complaints about this vehicle some have reoccurred, and some have never been fixed. No safety defect listed in summary.( dot number: tire size: stock )
Complete tire tread separation around outer portion of tire resulting in loss of automobile control.(tiresize: p25570r16)( dot number:tire size: p25570r16 )
I was traveling on rt 7 at approx 40mph, that was below the posted speed limit because we had just expierenced a snow storm and the roads were not very clear. As i slowed down to better hear what was going on i had started to hear the sound a flat tire makes, so i pulled off at the next exit and saw that my tire was flat and called aaa. They had told me to report the problem because it was a firestone tire and it may be one of the recalled tires. I had my tires checked some time ago when the recall first happened but i was informed my tires were not part of the recall even though they were the wilderness ats. I feel there must be some kind of defect for this to happen because i am positive i did not hit anything in the snow so i don't know what else could have caused this to happen. (dot number: w2hltiresize: p235 75r15)
Replaced firestone wilderness tires after recall started....our tires do not bear the vd mark indicating decatur plant, but we found a hairline crack around the tire at the tread edge on at least one tire....we replaced with michelins and want to be reimbursed ...wondering if recall will extend to all wilderness at.( dot number: tire size: p235/75r15 )
Noise coming from vehicle's transmission case.*mr the dealer stated nothing was wrong with the vehicle. Four months ago, the dealer stated the noise was coming from the tires. The consumer wanted to have this checked out. *ph
Driving down road at posted speed limit, when the back tire blew out causing me to go into the center median causing damage to the rear of my vehicle( dot number: w2hl tire size: p235/75r15 )
Driving to indianapolis on a cold march night--sudden collapse of right front tire--front face of tire completely seperated at edge of tred---not a decatur, il plant tire!--tow truck mechanic called for help via 911--said he never saw a similar blow-out--also, he removed lugnuts by hand because they were not tightened at the factory--incident reported to sales mgr. At bill mccoy ford in muncie, in. (tiresize: p235/75r15)( dot number: tire size: p235/75r15 )
One of the original firestone tires on the vehicle experienced a blowout while driving, vehicle swerved off the road almost hitting a tree, tire was not included in the recall (00t-005). *mjs
Firestone tires were replaced under recall, consumer paid for the cost of balancing the tires because the dealer she went to first had to give her a raincheck since they didn't have any tires in stock, consumer wants reimbursement.
While driving the tire failed on the right rear of the car, in maneuveringand trying to control the spin the car rolled over completely.nlm( dot number: tire size: p235/75r15 )( dot number: tire size: p235/75r15 )( dot number: tire size: p235/75r15 )( dot number: tire size: p235/75r15 )
Pe00-020; p23575r15, dot #8xhlipy329, original equipment on 2000, ford, explorer with 29,000 miles.on both rear tires there is visible evidence of cracks developing around the edges of the tread,consumer can actually see cord . Five tires were replaced at owner's expense due to discovery of visible cracks and tread separation on both rear tires.
I was traveling on i 69 near indianapolis, in, when left rear tire blew out at the area where tread meets sidewall.i nearly lost control of vehicle but was able to slow and get off road, nearly rear ended by a large semi truck following too closley.these tires were replacement by ford motor because of the problem with firestone original equipment tires.i was afraid to drive with these general tires because of the blowout.i requested the ford dealer who replaced the firestone tires with general tires to replace all 4 tires with new tires, but they refused.i was told that if they replaced tires in these situations they would have to go out of business.it seems they are more concerned with their finances than the safety of myself and my family.i have since purchased 4 new michelin tires at my own expense and feel much safer.i was disappointed with the way i was treated in this matter, it was not through any fault of my own.the dealer even sugguested that i may have caused damage to the tires when parallel parking by hitting the curb, but i do not parallel park this vehicle and i am the only driver.i think ford should reimburse me for the $600 i spent so i may drive a safe vehicle.
Ever since i picked up vehicle from dealer i have been hearing and feeling a thump coming from the front tires at high or low speed, car rocks when driving slow, very noisy with thump at high speeds, one tire very hard to balance requiring extra weights, (suspect this one is bad) last time i had tires balanced the mechanic sugested i get that tire replaced but store manager did not do anything about, tried to sell a set of 4 new tires even though my tire are fairly new. (tiresize: p235/75r15)( dot number:tire size: p235/75r15 )
My husband and i bought a new 2000 ford limited explorer, equipped with firestone wilderness at tires. When the problem with firestone tires surfaced and the facts were revealed that both ford and firestone were aware of the tire defects and didn't initiate any action until the accidents started occuring here in the united states and vennezuela. The fact neither company brought the issue to the attention of their customer's as soon as they were aware of the issue, i have lost confiedence in the tire even though the p255/70r16 is not included. ( dot number: tire size: p255/70r16 )
Firestone replaced recalled tires with a generic tire. Replacementfailed no accident. (tiresize: p23575r15)( dot number: tire size: p23575r15 )
Consumer concerned that the 16 inch firestone wilderness at tires are not included in the recall with the 15 inch tire.nlm
Replaced firestone wilderness tires after recall started....our tires do not bear the vd mark indicating decatur plant, but we found a hairline crack around the tire at the tread edge on at least one tire....we replaced with michelins and want to be reimbursed ...wondering if recall will extend to all wilderness at.( dot number: tire size: p235/75r15 )
The consumer denied reimbursement for faulty firestone tires, the consumer feels reimbursement is in order since the tires failed at only 1300 miles (firestone wilderness at).nlm
Tire had a blowout at approx. 70 miles per hour.the blow out occurred on the insideside wall just before the tire threads.car went out of control ,but i managed to get car to the side of the road. (dot number: w2hltiresize: p235/75r15)
Vehicle came equipped with firestone wilderness at tires, consumer replaced all four tires prior to recieving notice, upon recieving consumer checked serial # and discovered that his tire were not included in recall 00t-005, consumer request reimbursement.
Additional to odi number 732801, not only that the side wall, where the tread meets looked funny, the tread of the tires started to wear funny.this also goes as well as the 2 front tires, were the tread was starting to wear funny, and on the other side of the tires all of the tires where the dot number is located that looked funny, and if i would have kept them on my explorer sport would have had a blow out too.just to let you know that i do have my tires rotated in the spring every year. (dot number: 8xhl359tiresize: 235/r75/15)
I was traveling at approximately 45mph when i heard a lound noise and realized that i had experienced a blowout on my right rear tire.i changed the tire and promply notified my ford dealer where i had purchased the vehicle.ford never notified me at any time that the tires were under possible investigation for defects.i believe that i experienced defective tires made by firestone that were only seven months old and had less than 13k miles on them.( dot number: )
Original tires on a ford, explorer 2000, r15 dot 8xhl.while driving a rental vehicle, the left rear firestone wilderness at tire failed,the tire completely came off the rim. Consumer fishtailed, but was able to regain control.
Failure to disclose safety concerns that were known by the manufacturer which would have influenced my decision not to buy it.i therefore want a full refund of my purchase less usage.is this action appropriate??or do i need to seek redress elsewhere? no safety defect mentioned in summary.
16" tire recalled elsewhere, ford not honest, replaced myself $544.47. (dot number: vdcu1px469tiresize: 255/70/r16)
While driving, vehicle experiences vibration, causing the seats in the passenger compartment to shake, tires are firestone wilderness at p255/70r15, dealer has balanced tires twice, however vehicle still vibrates.
Blowout at 35 mph, pow hiss hiss, lump lump.(dot number: 8xmltiresize: 235/75r15)
What make they think the 16" is safe than the 15" tires, i am driving in fear, i demand a replacement with a different brand.( dot number: tire size: 255x16 )
During tire check, dealer detected that wires were starting to come out of the sidewall of lf tire, from the point where the tread met up with the tire. The vehicle only has 6600 miles on it. My tires (dot 8xhl) are not recalled by firestone, but i feel that this is irresponsible given the nature of this defect. I have changed all of my tires to a different brand at my own expense, but would like to be compensated for the defective tires and my replacement cost for the new tires.( dot number: 8xhl tire size: p235/75r15 )
Consumer lost control of vehicle and was rolled 3 times possibly because of the firestone wilderness at tires(p235 75 r15), at the time of the accident, consumer was not aware of firestone recall and now feels the accident occurred because of the tires, consumer was injured and is requesting reimbursement, possibly related to the suspension of the vehicle.
These tire are showing signs of complete deteriaton( dot number: vdoupx4091 tire size: 255/70r/16 )
Apologies if this is not the place to submit this.firestone does not respond.my 16" tires are from the decatur plant.why are only the 15" being recalled?same plant, same time, same tires. I am fearful of driving my children in this car. Please force firestone to replace all deadly tires.( dot number: vdcu tire size: p255/70r16 )
Am fearful tires are not safe, have complained to ford and firestone ride has become increasingly bumpy and rough, am fearful tires are defected, ford told me the tire was chopped up due to rotating but ok to drive.can you do anything about this before it's too late.i want my tires replaced.fearful they may be defected. (tiresize: p235/75r15)( dot number:tire size: p235/75r15 )
On saturday afternoon, 8/5/00, my wife nancy and i were in our explorer when one of the tires failed.we were northbound on m-51 heading into niles, michigan.we were traveling about 35 mph.suddenly, we felt a very noticeable shudder.i was able to keep the car under control and pull over.no one was hurt.the tire was separated from the rim.i called ford roadside assistance.the explorer was towed to campbell ford in niles.tomorrow (mon. 8/7/00) i hope to learn what position ford motor co. Is taking on this.i do not intend to drive the car with the firestone tires on it.i am asking ford to replace all 5 tires (including the spare) with goodyear tires, at no cost to me. Before news reports surfaced about the firestone tires, i had driven to pittsburgh and brought back a carload of teenagers.i also drove to indianapolis and back with a friend.as it turns out, either of those trips could have resulted in tragedy.i hope your office can impress upon ford and firestone that this is a serious problem.( dot number: tire size: p235/75r15 )
Had my tires checked at firestone but did not feel comfortable, did not see the tires myself.i felt very unsafe driving my own new vehicle, so i went to a place that my son knows the people very well.goodyear.while the truck was up on the mount,i inspected the tires myself and had notice something on the sidewall facing the inside truck.it was on all the tires sidewall.and outer wall.looks like cracking and peeling.also the outer wall on the outside of the truck is turning a funny color.when i asked someone to look at them, a good friend,they said it was the belts ready to give way.the gentlemen at goodyear, was very concerned for my safety and that of my family.they replaced my tires of course i paid for them.they took the time to mark the reciept of the purchasewith the damage of the tires.i then went to firestone and showed them,they told me it was heat damage and could not do anything about it.i then took them to where i had purchased the truck and was told that it was tire dressing and mold.so i preceeded to go to the corporate store where i was told that it was rubberized paint.my tires were and still are unsafe and have defaults.i believe that i am entitled to reimbursement for the 5 tires.i was not about to put firestone tires back on my truck.i would not have felt any better.( dot number: 8xhl tire size: p235/75r15 )
Vehicle was purchased with no knowledge of the tire recall and failures (firestone wilderness at), owner is requesting that the tires be replaced with other make tires and is not satisfied with the recall procedure. *mjs
Tire blew while driving at 45mph, tread came apart.( dot number: x8 tire size: 235/75/15 )
5 firestone wilderness at tires p235 75 r15 were replaced due to mechanic inspecting that all tires were bad, consumer wants reimbursement.
A piece of tread approximately 4 inches wides by 3 inches high came off of this particular tire.we noticed it with the vehicle parked.we took it to the firestone dealer and they replaced this tire with another firestone wilderness at.the firestone tires were recalled the next day but do not include the one we had or any of the ones we currently have.firestone ordered us some bridgestone tires to replace all of the tires on aug. 9 and we have not received them yet.these firestone tires are unsafe because the tread separated even though they are not dot vdhl.( dot number: 8xhl tire size: 236/75r15 )
Consumer has gone through the board from the lemon law to try & confirm there is a problem with the stability of the vehicle.board disagreed with the consumer.when traveling 65-70mph, consumer stated thatit was very hard to maintain control ofvehicle.serviceman fromdealership test drove vehicle & found that there could be a problem, but didn't confirm it. They were refusing to give money back for the unwanted vehicle.consumer said it was swaying & wondered when going around curves.problem could also be related to faulty firestone wilderness 16" tires.
Heard a loud sound that sounded like an explosion, then felt wheel losing control and about to go over the ramp, vehicle hard to control, stopped just in time , tire on the driver side exploded.
Advised by firestone to follow instructions on placard, none on vehicle.(dot number: 0tiresize: p235/75r15) (dot number: 0tiresize: p235/75r15)
The 2 tires on the back of my ford explorer sport where the side walls, and were the tread of the tires meets, started looking funny.if i would have kept those tires on my explorer sport in about 3 to 5 months they would have started to separate.therefore i feel it is best to have them replaced.so i went up to goodyear's tire and order 5 new tires for my explorer sport and had the firestone "wilderness at" taking off.i will take the wilderness at tires up to firestone this weekend (09/30/00). (dot number: 8xhl359tiresize: 235/r75/15)
It was raining but i was driving slowly on right side. Suddenly, i realized that the explores hydroplane and hit the left hand side guard rail. Then the air bag went off and i heard a big noise. The car hit the front left first and the bank. After that it croosed over to oncoming traffic and slided all the way to far side guide rail. It slided for another 5 meters before coming to rest finally. I noticed that tires were off the rim and tear apart.( dot number: )
My suv has hydroplaned on two occasions during interstate travel.this occurred once in light rain at approx. 65 mph & once during moderate-heavy rain at 55 mph.during the heavy rain, i slide into another lane (i was not braking at the time). I did not hit another car.during rain, the tires feel as if they are not gripping the pavement.this tire has not been recalled;however, after speaking with other explorer owners with non-recalled tires, i have heard many similar stories.something is wrong with this tire or it's the wrong tire for the explorer.i have called both firestone and the ford dealership.they are not interested.on 8/18/00, i paid $551.75 for new goodyear tires with special wet traction features. Safety was the motivating factor even though this is an expenditure i can not afford.i firmly believe that these tires should be part of the recall!( dot number: w2hlipy020 tire size: p235/75r15 )
We were on a drive, which is 90 miles one way, to my parents for dinner.it was 1pm on the 6th of march and the weather was between 95 degrees or higher.10 miles into the drive, i noticed that the truck was not handling as crisp when changing from lane to lane and asked my wife if the ride felt different, especially since she drives it during the week.she did notice also that it seemed to be swaying when i changed from lane to lane but she thought that i was doing it.i, from past experience, thought i should stop and check the tires and just in time because when i pulled to the side of the road, the air rushed out of the tire.i examined the tire and noticed that it looked as if it had separated inside the tire but did not think anything of it.i put on the spare and continued on the trip.i let my father take a look at it and he immediately said that there was a problem with the tire.i asked himif he thought something might have punctured the tire but he, like i did, did not think so,,,,, especially since i stopped as soon as i noticed the problem.my father has 2 18 wheelers and changes the tires on them himself and if pretty knowledgable about anything that has to deal with a vehicle.i had my wife the next morning to take the tire to a local firestone dealer.i called and spoke with someone who told me they looked at the tire and that something punctured it.i asked the guy that i was driving and i know for a fact that i did not run over anything in the road.i am positive.nevertheless, it did not matter because i needed a new tire and they were not going to replace, although the dealer said that it should be covered under the road hazard warranty.although the guy running the desk said that the had a hole in it and puncture inside, the mechanic who changed the tire wrote on the work order "ran flat-inside chewed up"indicating that this was not just a hole puncture but something really did happen to this tire.contact me if you need more
We were driving along the road and then the back tire just blew out we did not hit anything and it was blown out the side like it had been shot at. This happened in july 2000 we called our dealer and he said it was not under warrantyso we brang it to a tire shop in lindstrom and had a new one put on.of course we did not save it at the time it was destroyed. Should ibe concerned with the other tires now and can we be reimbersed for the one we lost ? according to my recall notice my tires are not covered in the recall but ever since our tire just blew out for no reason i am very concerned. Please notify me if i should have my tires changed or what i should do. Thank you very much kevin eichten( dot number: w2hl tire size: p235/75r15 )
Firestone tires were replaced under recall, consumer paid for the cost of balancing the tires because the dealer she went to first had to give her a raincheck since they didn't have any tires in stock, consumer wants reimbursement.
Sent an e-mail to for saying that my tires had turned green around the( dot number: vncu tire size: p25570r16 )
While firestone and even your investigation does not mention the "w2" firestone wilderness at tires, three of the four tires on our explorer began to crack radially on the sidewall of the tire at the base of the tread!the firestone dealer here looked at them and said they could do nothing. The cracks range from approx 1/8" to 3/4"long and are worrysome to say the least. We replaced the tires on our own as we could no longer drive the car with any sense of confidence. This is the fourth explorer we've had and have been quite satisfied them as a whole. We have retained the tires should anyone wish to inspect them. The cracks are very obvious. Thanks mark sanderson.( dot number: w2 tire size: 235/75r15 )
Tire failure, failure near edge of tire on inside near where tread and sidewall meet.tire partially off rim.tire beyond repair.no evidence that a road hazard caused this damage.( dot number: 8xhlipy499 tire size: p235/75r15 )
Passengener's tireswere not adequate to beleft on. Rear tires broke from insidedue to weight of vehicle. Dealer was aware.the tire which was used on the light truck was inadequate for the weight of the vehicle.but ford motor company was unwilling to help and the customer paid for replacing it.(p255/70r/16).
These tires are unsafe and should be recalled! (tiresize: p255/70r16)( dot number:tire size: p255/70r16 )
I have the wilderness tires ..on my new ford explorer ..i am scared to death for my familys well fair please help (dot number: hdtiresize: 15'225)
Tire failure.not tread separation.( dot number: vdcu1px509 tire size: p25570r16 )
Seriously cracking side walls( dot number: vd tire size: p255/70r16 )
Pe00 020; consumer was traveling about 40mph onhighwayand had a flat tire, and and lost control/ vehicle flipped twice.there were injuries.
I own a new ford explorer with the "brand description" of the currently recalled firestone tire, although it did not have the code on the inside of the tire stating that it came specifically from the distribution location currently in question.two weeks ago my right rear tire came completely apart. After much misinformation from ford and firestone, channel 4 news took the story and helped get ford to pay attention to my case.they agreed to pick up the car and replace all four tires for me.the day after the story aired on tvford (don mclean specifically) called and said that they had changed their minds and were no longer going to replace my tires because they did not come from that specific location.still the tire seperated from my car and essentially making us aware that the problem does not exist solely with the illinois plant.i am a single mother of two little girls and ford and firestone have gone back on their word leaving once again to drive a car with defective tires.i would appreciate your assistance and sincerely hope that you will take this seriously.people with that brand tire, with the "code" or not, should not drive their car. Sincerely, tammy haladwala.( dot number: tire size: p23575r15s )
Requesting replacement for tires.recd. Letter stating "not recall"
Tire blew out on 6-month old vehicle--highway driving, nearly caused collision and ruined tire.( dot number: )
We purchased a 2000 ford explorer in feb of 2000,we had an accident where the vehicle slid of of the road and then rolled.we were driving under the posted spped limit and no other cars were involved.it was raining and wet and we hydroplaned of the road.unfortunately i only have minimal information on the vehical because it was totaled soon after it was purchased.the information that i have provided is from the accident report and memory as all paper-work etc.. Was still in the car and subsequenly lost in the accident.i have been trying to find out if the car was equiped with the firestone tires that are being recalled - as that may have attributed to the serverity of the accident.i know that when i went back to sign the explorer over to the insurance company the tires were serverly damaged.i broke my collar bone and my expectant wife only had minor scraps (the baby turned out fine).any information that you could provide to me would be greatly appeviated as i am getting tiered of getting no where.thank you.jason koch
The goodyear was a replacement for the wilderness at recalled by ford.that was done when odometer read 9,720.just over 12% tread wear on goodyear.i believe all the goodyears are unstable as ford has discontinued (in only 1 year) road hazard coverage on anything but the highest level of extended warranty.
1st incident firestone tire blew out at 2000 mi. Contacted ford dlr...said nothing they could do it was a firestone problem.then went to firestone dlr in lebanon, mo..said no warranty nothing they could do!had to buy new tire cost $105.00.i then called ford mtr. Co. Rep. Said not their problem. Informed them tires no good should last 2000 mi.refused to discuss.2ndincident was approx. 100 mi. Later , the next month.that tire came apart . Belt broke loose from tire.decided too dangerous not taking chance.we were forced to 4 different brand tires @105.00 each.we now have 3 new firestone tires sit in drive.to dangerous to even give away.no help from ford dealer,or ford mtr co., or firestone.now, the world is finding out what we already knew but paid for new to save lives.we want our money.ford and firestone we feel responsible but are thankful no death.thank you.danny j. Wilson. (dot number: vdcu-1pxtiresize: 255/70r16)
Firestone tire (p235 75 r15) failed, causing vehicle to crash and injure two people, the vehicle is now a total loss.
These tires are terrible in the rain despite having part time 4x4.( dot number: tire size: 15 )
Very concerned about the safety of the tires even though they are not included in this recall.when i purchase a car of this price ($34,000+) i expect to feel safe and not worry about the safety of my children while riding in this car.i could have paid $10,000 for a used vehicle and felt safer, i feel betrayed by ford and firestone.( dot number: tire size: 16 )
Consumer replaced firestone at (p235/75r15) tires which were not included in recall 00t-005 due to manufacturing location and request reimbursement.nlm
After issue of recall alert, i checked my tires for problems, i put the recomended amount of pressure in the tires (that was reassigned to 30 psi by firestone) and noticed half inch slits on the side walls just out side the writing on the tire, on 2 of my tires.after seeing the slits i thought that i should refill the tires upto the their normal capacity, and drove 3.5 miles to a gas station to do so.while filling the tires back up to normal capacity, i noticed that the other 2 tires were starting to shows signs of the same splitting.in a conversation with a friend who also has an explorer that was at the same gas station, i found out that she has the recalled tires with the vd code and that her tires are doing the same as mine, but that mine do not have the vd code.i have subsequently switched vehicles with my roommate because he only has a 6 mile round trip drive to work, and i have a 70 mile round trip to work daily.i do not feel safe driving my vehicle long distances, since i live in the florida keys and it is a warm climate.but as of yet, i can get no responses back about my tires, other than to take them to a corporate-owned firestone dealer, but to do so would mean a drive of 110 miles one way.which i do not feel safe doing so.i have submitted a claim to ford via email and have called firestone's toll free number, but to only be told that my tires are do not have the correct dot code for the recall.meanwhile, my tires do show signs of malfunction that appear similar to tires with the "vd" dot code.because of my situation, this has prompted me to contact your organization.i have also left a message at your toll free number, to the same affect, but decided to also email, so that i could give a more indepth summary of my situation.( dot number: w2hl1py299 tire size: p235/75r15 )
Email sent to both ford and firestone on 9/3/00 as follows:( dot number: 8xhl1py070 tire size: 235/75/15 )
After purchasing the vehicle new, we noticed vibration at high speeds. Ford service found nothing wrong with the explorer.when the recalled was announced we had the local ntb tire company check the tires as the vibration had become very pronounced even before there was 1500 miles of the truck. Ntb recommended replacement of the tires. At our own expense, because the firestone company refused to look at the tires for 2 months (they were too busy and we had to be put on a waiting list) we had ntb replace the wilderness at tires with michelin tires. The vibration immediately ceased. The truck rides smoothly and we have had no more problems. Firestone refuses to discuss taking the tires back even though we explained the problem we were having.( dot number: 8xhl tire size: p235/75r15 )
When the story about the wilderness tires first broke i was in a panic because i travel every day for my job. On 8/09/200 i went to firestone to get my tires inspected and they said my tires were fine. I was asked if i found anything unusal riding on these tires. I told him it was like a flat spot on my tires. He said that was normal for this type of tire. On 8/25/00 i was traveling across a bridge about 55 to 60 mph i felt my rear end swaying then heard a noise like a helicopteri knew something was wrong. I pulled on the side of the bridge and saw my rear tire was blown with pieces of rubber all around. I called ford and they sent eddie's tow truck out. A policeman stopped and called to make sure he was on his way. Eddie's took me to the firestone dealer in town. I was told that if i was not on the recall sheet for these tires that they could adjust my tire . Well i was not about to put the same tire back on knowing what was happening firestone did not take down my dot# and report this , they did not want to bother with me because i was not on the recall sheet. I had to go somewhere else where i could purchase 5 new tires equivalent to the type that were on my vehicle.ihad 11,200 miles on those tires and as i said i travel every day around the state for my job. I was not going to be a statistic before firestone decides to recall all wilderness tires . I value my life to much. As you can see i am very upset. I hope by sending in this complaint no one will die because of these tires and firestone will recall all of the wilderness tires( dot number: 8xhl1py110 tire size: p235/75r15 )
I noticed one of my tires has a deep tear.it looks like a piece of the rubber just tore off leaving a gash.( dot number: tire size: 16 inches )
I have had numersous complaints about this vehicle some have reoccurred, and some have never been fixed. No safety defect listed in summary.( dot number: tire size: stock )
I've not had a failure but it seems that the 16" tire has exhibited the same failures as the recalled 15" tire and ford voluntarily replaced all such tires in teh middle east.it seems imperative that the nhtsa require a recall of the 16" firestone wilderness tire as well as the 15" tire.my 16" tire, apparently, was produced at the same decatur, illinois problem plant.( dot number: vdcu tire size: p255/70-16 )
We were driving along the road and then the back tire just blew out we did not hit anything and it was blown out the side like it had been shot at. This happened in july 2000 we called our dealer and he said it was not under warrantyso we brang it to a tire shop in lindstrom and had a new one put on.of course we did not save it at the time it was destroyed. Should ibe concerned with the other tires now and can we be reimbersed for the one we lost ? according to my recall notice my tires are not covered in the recall but ever since our tire just blew out for no reason i am very concerned. Please notify me if i should have my tires changed or what i should do. Thank you very much kevin eichten( dot number: w2hl tire size: p235/75r15 )
When driving at night orwhen headlights were needed consumer noticed poor or insufficent lightening which caused poor driver's visibility.also, manufacturer has changeddesign in2001 vehicles.consumerhad some safety concernswhile drivinghis vehicle with firestone, wilderness p25570r16 tires. Thus far , has not experienced a problem, but was just concerned. Pleaseprovide any further details.
Firestones tires have been recalled but firestones in elmwood park nj refuses to change them.i'm a concerned single mother who doesn't want to put my kids or myself in danger. M( dot number: tire size: p235/75r15 )
Traveling home on the ship channel bridge from friends place when i heard a bang likesomething had kicked up,after which the vehicle started to move from side to side i proceeded to slow down at which time the tire began to shred. When i was able to pull the vehicle to the shoulder of the freeway the only thing left was the center part of the tire not a piece of the walls were on the tire. (dot number: 8xhl1py529tiresize: p235/75r15)
Driver went onto shoulder then back onto pavement, lost control, tires debeaded and vehicle rolled over.no air bag deployment.death of belted passenger.( dot number: tire size: 235/75r15 )
My vehicle was delivered with firestone wilderness at tires and i was advised that because they were not manufactured at firestone's decatur plant they are considered "safe". The recent govindjee reportstates that the wilderness at tires were equally problematic regardless of the plant in which they were manufactured in, meaning all plants including decatur , joliette, quebec, & wilson, nc. My wife and i continue to be concerned about the safety of our vehicle and the lack of objective evidence that only the decatur tires are at risk. I believe it is time for either ford or firestone come forward and take responsibility for all wilderness ats and responsibly recall & replace. How many more deaths need to occur? it appears that the govindjee report raises enough question for the nhtsa to take the lead and demand an immediate recall of all wilderness ats. Based on this report it is clear to me i need to buy non-firestone replacements. The unfortunate situation is that the unsuspecting purchaser must pay the price, when ford/firestone is responsible. (tiresize: p235/75r15)( dot number:tire size: p235/75r15 )
This is a spare tire, on my ford explorer sport where the sidewalls, and were the tread of the tires meets, started looking funny.also the tread of the tire was wearing funny.if i would have kept this and if i had a blow out i would have had another blow out with this spare.(dot number: 8xhl319tiresize: 235/r75/15)
No summary( dot number: vdcu1px tire size: 255-70r16 )
Email sent to both ford and firestone on 9/3/00 as follows:( dot number: 8xhl1py070 tire size: 235/75/15 )
Dealer refused to replace firestone tires because they had a dot# vnhl instead of vdhl, consumer also showed dealer radial surface of the tires that are buldging still refused to replace.nlm
On 12/6/99 about 10pm, as i entered curve of ramp into i-75 south the right-rear tire failed.the damage was on the sidewall near the tread/running surface.a gash extending about 1/3 the circumference of the tire was created. Although my tires are not from the decatur plant, i recognized the same or similar failure features as shown on television recently.my tires start with 8xhl.at that time the failed tire was replaced under my new vehicle tire warranty.recently, replacemnet of others was denied on the basis that these tires are not covered by the actual recall at this time.i am certain that these tires are also unsafe.( dot number: 8xhl tire size: p235/75r15 )
The consumer firestone tires are on the consumer advisiory list, the consumers tire were made in north carolina but the dealer is saying the tires were made in canada.nlm
I was traveling down the interstate at approxiametly 75 mph. Tread of tire peeled away from the sidewalls almost perfectly.i had traveled approximately 120 miles non-stop whenblowout occurred.i was traveling with my wife who is seven months pregnant with our first child. (dot number: o2-6555tiresize: p255/70r16)
Tire blew out at high speed, explosive decompression.was not in heat climate, happened only 3 minutes after leaving home.. Tire was properly inflated.. Both ford and firestone have blown me off..made me pay full price for a replacement tire and discarded the defective tire.repeated calls to both companies have fallen on deaf ears.. I believe this tire size is also as defective as the 235's already recalled and should be also included in the recall.at minimum i think i should be reembursed for the new tire i was forced to purchase.( dot number: tire size: 255/70 r16 )
Local firestone dealer refuses to work with me on these tires since they were manufactured in canada, not decatur; i question the safety of any firestone wilderness at and have offered firestone cash $$$ to replace these tires, even though they are not included in the recall; i would support government intervention in getting all fireston wilderness at tires recalled and off the highways( dot number: tire size: p235/75r 1 )
No summary listed for abov evehicle. (dot number: 8xlhtiresize: p235/75r15)
I strongly disagree with ford's actions on blameing firestone for the rolling over of the ford explorer.i know on my truck if you hit a bump or are on a rough road the truck is so bouncey that if fills like the rear wheels are comeing off of the ground.the wilderness tires may have some kind of defect but i have not experienced any problems with my firestone tires.i have had my firestone tires for a year and the only problem i have experienced has been keeping the weights on the wheels.the suspension on the 2 door explorer is so stiff that i could see why the truck would roll over when the tire lost air pressure.ford has been blameing firestone and vis versa and nothing has been done to correct the problem except to replace the tires which i dont believe cause the vehicle to roll over.if i have a cd playing in my cd player and i drive down a ruff road or hit a bump over 50 miles per hour the cd will come out of the cd player and the truck will bounce, it fills like the back wheels come off the ground. (tiresize: p235/75r15)
The lovelace law firm represents ms. Latonya washington with respect to this accident.please note that the ford explorer involved in this accident was rented from budget car and truck rental,okaloosa county air terminal, fort walton, florida, on jaunuary 5, 2001.additional information will be provided upon request. No safety defect listed. (dot number: 8xhltiresize: p235/75r15)
While traveling at 60 mph on a highway i experienced a sudden tire failure on a firestone wilderness at tire (p25570r16).there was a loud humming noise coming from the back of my truck just prior to the incident.after the tire failed i immediately pulled onto the shoulder and called ford's roadside assistance.i was told that ford would send someone out to fix the flat but they could not do anything with regards to replacing the tire.pictures are available.although there are no visible indications that the tire failed due to anything other than a manufacturing defect i am taking the tire to a local firestone dealer for observation.( dot number: vncu1px459 tire size: p25570r16 )
After purchasing the vehicle new, we noticed vibration at high speeds. Ford service found nothing wrong with the explorer.when the recalled was announced we had the local ntb tire company check the tires as the vibration had become very pronounced even before there was 1500 miles of the truck. Ntb recommended replacement of the tires. At our own expense, because the firestone company refused to look at the tires for 2 months (they were too busy and we had to be put on a waiting list) we had ntb replace the wilderness at tires with michelin tires. The vibration immediately ceased. The truck rides smoothly and we have had no more problems. Firestone refuses to discuss taking the tires back even though we explained the problem we were having.( dot number: 8xhl tire size: p235/75r15 )
I was told to file a complaint by your webmaster. I purchased this car with firestone wildnerss at tires. In august, prior to the recall announcement, my husband replaced the tires on my car after seeing a rolled over explorer in florida. This was happened.
Tire blew out after getting underway after a traffic light( dot number: vd3705 tire size: lt255/7516 )
Tires cause excessive, violent side-to-side movement of vehicle when crossing a bridge with a steel grid deck, making it difficult to stay within driving lane and avoid hitting cars and side of bridge.( dot number: tire size: 23575r15 )
Firestone says this tire is not on recall list.it should be.ford will take no responsibility.my question to the dealership was whether or not they knew about a problem with firestone tires at the time they sold me the vechile.if they did know and did not disclose this information to me, they should be held responsible. (dot number: xxtiresize: p255r7016)
The consumer stated the rear right tire blew out without warning.*scc
R16 tires must be included in firestone recall.we fear for our lives and are not necessarily able to replace all new tires without firestone's monetary help!recall!recall!recall! (tiresize: r16)( dot number:tire size: r16 )
Brought vehicle with firestone tires. Fear of driving with the tires on the car.
These tire are showing signs of complete deteriaton( dot number: vdoupx4091 tire size: 255/70r/16 )
While driving at 65 mph passenger's front tire blew out.this caused the driver to lose control of vehicle and hit a guard rail.driver sustained minor injuries and was taken to the hospital.
Tire blew out, came completely apart at the seams, could find nothing wrong with the tire afterwards that would have caused this.reported to both local ford and firestone about this, and they wouldn't even discuss it since it wasn't one of the "recalls".i believe they all need to be looked into.call t.v. Station and they have footage of the tire and all.( dot number: tire size: p255/70r16 )
2000, explorer sport with original tires;2 rear tires had flats at 3,000 miles.ford dealer & firestone center didn't do anything.ford put the customer on priority list to replace the tires but the customer stillwaiting after4 weeks.
Traveling at relatively low speed tire failed causing a spin.trying to control the spin caused the vehicle to roll over.car was total destroyed and only through luck did my son and his companion avoid serious injury.( dot number: tire size: p235/75r15 )
When the story about the wilderness tires first broke i was in a panic because i travel every day for my job. On 8/09/200 i went to firestone to get my tires inspected and they said my tires were fine. I was asked if i found anything unusal riding on these tires. I told him it was like a flat spot on my tires. He said that was normal for this type of tire. On 8/25/00 i was traveling across a bridge about 55 to 60 mph i felt my rear end swaying then heard a noise like a helicopteri knew something was wrong. I pulled on the side of the bridge and saw my rear tire was blown with pieces of rubber all around. I called ford and they sent eddie's tow truck out. A policeman stopped and called to make sure he was on his way. Eddie's took me to the firestone dealer in town. I was told that if i was not on the recall sheet for these tires that they could adjust my tire . Well i was not about to put the same tire back on knowing what was happening firestone did not take down my dot# and report this , they did not want to bother with me because i was not on the recall sheet. I had to go somewhere else where i could purchase 5 new tires equivalent to the type that were on my vehicle.ihad 11,200 miles on those tires and as i said i travel every day around the state for my job. I was not going to be a statistic before firestone decides to recall all wilderness tires . I value my life to much. As you can see i am very upset. I hope by sending in this complaint no one will die because of these tires and firestone will recall all of the wilderness tires( dot number: 8xhl1py110 tire size: p235/75r15 )
Just wanted to let ntsb know of another failure and get on record. Cool weather, not speeding. Firrestone refused to honor the warrenty. Thnx jim( dot number: )
Firestone tires failed prior to recall.
I need some assistance.i have contacted bridgestone/firestone on several occasions and other than a list of faqs i can get no one to respond.i live in germany, the driving conditions here are vastly different to the us (speed wise)and i need to know how this affects the tires on my car.i have been told by the local aafes garage that they're ok, but they'd recommend changing them anyway!i drive approximately 45 highway miles each day to and from work at speeds seldom less than 90 mph. Are these tires safe, is there any type of "plan" in place to take into account the different driving conditions?many of us are concerned that the safety of our families and ourselves is in serious jeopardy.this is the exact concern i have expressed to the tire company, followed by two more requests that they either answer our questions or put us in touch with someone who can.i feel that because we are overseas serving our country, we're "out of sight, out of mind".please help.
Firestone tires failed prior to recall.
Dealer refused to replace firestone tires because they had a dot# vnhl instead of vdhl, consumer also showed dealer radial surface of the tires that are buldging still refused to replace.nlm
Pe00-020; original equipment with ford explorer, 2000, 4800 miles p255/70r16 and dot # vncuipx529. Right rear tire blew the sidewall out while driving at approximately 70 mph . No prior warning.consumer contacted ford and firestone, but both did not inspect tire, andwas told driver must have hit something.
While traveling at 60 mph on a highway i experienced a sudden tire failure on a firestone wilderness at tire (p25570r16).there was a loud humming noise coming from the back of my truck just prior to the incident.after the tire failed i immediately pulled onto the shoulder and called ford's roadside assistance.i was told that ford would send someone out to fix the flat but they could not do anything with regards to replacing the tire.pictures are available.although there are no visible indications that the tire failed due to anything other than a manufacturing defect i am taking the tire to a local firestone dealer for observation.( dot number: vncu1px459 tire size: p25570r16 )
Suv began to weave and could not be controlled, it was raining and intially i felt that it was hydroplaning but the rt front tire would not grab the pavement.the suv rolled down a 25ft embankment in a densely vegetated area, felled several trees, and flipped.the driver nor passenger air bags deployed, the suv was totalled.due to the media coverage regarding the firestone/explorer tire i learned that one of the first problems experienced is that the tire will lose air.i had been experiencing this loss of air on the rt front tire for several months before the accident and had asked about it when the tires were rotated and was told by crossroad ford, "that they found no problems".so, i then went to the salvage yard where the car was being stored to view the tire and the cracks and peeling rubber of the rt front tire was obvious.( dot number: tire size: p235/75r15 )
We replaced the firestone tires because my wife was not comfortable riding on them even though they were not recalled..after replacing the tires, the goodyear service manager noticed the tread separating from the tires and brought it to my attention..i took the tires to a firestone dealer and was told by the mgr. He could do nothing.have called firestone but have not received a reply..we hope the recall is extended bcause there a muchbroader problem than they are stating..thank you, richard powell( dot number: 8xhl tire size: p235/r15 )
Tire defect, firestone wilderness
Pe00020;front left driver's side tire has air coming from that tire.tires were firestone #atx p235/75r15/105s. Consumerput air in the tire, and three days later the tire was flat again.
Left rear firestone wilderness at tire dot 8xhl (no size given) has a crack that is 1" long and 1/8" wide, consumer states right rear tire has an indent and is worried this tire will burst.
Consumerhad been putting airinto rear left tire many times even though there isn't a tread separation, but is something that concerned the tires.
Right rear tire blow out from side wall seperation at 55 mph in south florida on 11/08/00.vehicle rented from budget at orlando airport (ra # mcobd1137287).contact manager at 407-850-6727.( dot number:)
We were coming down the back of mt. Lemon in tucson.az and the tire went flat.we had to drive until we came to a safe, level location in able to change the tire.we went to jim click ford in green valley, az and got a new tire and rim.in august when. (tiresize: p235/75r15)( dot number:tire size: p235/75r15 )
While traveling on the freeway, i noticed a slight vibration.a short time later, i felt the vibration again and the tire blew.i was traveling at 60mph.fortunately, no one was injured.i contacted ford roadside assistance and they came to exchange the tire with the spare.i then drove the vehicle to a ford dealer near where i work (magic ford, valencia, ca).i requested that all five tires be replaced along with the rim on which the tire blew.it was damaged beyond repair.i have received a bill for $1,020.00 from magic ford, and do not feel that i should be obligated to have to pay.although the exact model of tire is not on the recall list, it is obvious that this is clearly a manufacturer's defect.i am in possession of the tire and all surrounding paperwork. (dot number: vncu1px080tiresize: p255/70r16)
Back tire blew out about 4 months ago.i replaced it and i am waiting on my dealer to contact me about removing.tkaing too long.
The tires "float" or "hydroplane" in rain.our constant near wrecks and loss of control during the first 1400 miles driven caused us to replace the tires.my husband, don mcree, called steve formby to discuss the problem.the promised return calls never happened.these tires are extremely dangerous.they are standard equipment on explorer's in snow areas, yet they don't hold the road in light rain.they need to be removed from the market immediately.( dot number: tire size: p255/70r16 )
Tire blowout damage was on inside of tire and nothing was run over at any time previous to that.( dot number: w2hl tire size: p235/75r15 )
All three tires, at 26 psi, dismounted in a side collision, causing the car to almost tip over. Since then i have received a card from ford sayimg i should keep the tires at 30 psi, cold pressure. I comtacted ford to ask which was the correct cold tire pressure and got an answer saying that a "range" of 26 to 30 psi is correct. My problem is that i would like the door saftety placard to indicate a correct pressure. 26 pounds - or 30 pounds - or a "range" of 26 to 30 psi. I am communicating with fmc by e-mail. So far, they do not seem to be willing to supply me waith a correct placard. These tires are not part of the recall. Ford has not admitted that the instantaneous dismnounting from the rim of these tires is in any way related to the tire pressure placard on the driver's door. I think that there is a huge diference between a cold 26 psi and a cold 30 psi inflation. I told ford that i would be writing you.( dot number: ? tire size: p23575r15 )
The firestone wilderness tires were checked at the ford dealership for the proper tire pressure, however later the consumer found out that they had been under inflated. *mjs
While driving, firestone wilderness at tire p235/75r15 dot 8xhl 1py was making a clunking noise, then went flat, inspected tires and found right rear tire had a hole where it meets the sidewall.
Going down the highway, my tire went flat. I went across thehighway dodging oncoming traffic. Two menwitnessed this and stopped to help.i did not file a reportbecause the damage was not severe.i do have the trooper's name. God spared my life.will the next person be so lucky?( dot number: vncuipx tire size: p255/70r16 )
Doring a routine inspection of the vehicle by my mechanic during the first oil change (3000 mi.), he noted two (2) large bumps on the sidewall of the rear-right tire, seemingly indicating that the sidewall had separated from the tire at those locations.after showing the bumps to a shop employee named jerry at tyson's ford, he suggested i take the vehicle to a firestone dealer to have the tire replaced.i did precisely that taking it to the firestone tire & service center by springfield mall.there the tire was replaced free of charge, but i had to pay the cost of labor.after mentioning this to a friend, i then became aware of what seems to be a very serious problem with this tire brand/model.i will be happy to provide any additional information that i can if contacted.( dot number: tire size: p255/70r16 )
The tire blew out on the side wall where the thread adheres to the sidewall. (tiresize: p245/75r16)( dot number:tire size: p245/75r16 )
Original tire on a ford, explorer, 2000. Right passenger tire separated atsidewall at 40 mph.firestone wilderenss, size p235/75r15, passenger rear tire experienced sidewall separation almost causing consumer to lose control.
Firestone wilderness p255/70r16on this 2000 truck. Sidewall separated after 40 minutes of driving and parking. Firestone was contacted.
Immediately after purchasing the car i noticed a large bulge in the sidewall of the l/r tire.i called the dealer and was told to go to firestone.i went to the firestone store in newark california and the mechanic pulled off the bulge and revealed a white element of the tire.the tire was replaced, but it was obvious then that the tire was defective and had manufacturing problems.( dot number: tire size: 255/70r/16 )
Firestone wilderness tire dot w2hl experienced sidewall tread separation and went flat while consumer was driving, consumer is requesting reimbursement, consumer is requesting the recall extend to include these tires.
Consumer states tire is flat. A leak was found in the sidewall of the firestone wilderness at 235/75r15 tire.dealer replaced bad tire. Consumer received reimbursement for tire through tire replacement program however, did not receive reimbursement for 4 additional wilderness at 15 inch tires (serial # w2hl 1py379).
Consumer was driving at approximately 70 mph andapproaching an entrance ramp forinterstate andanother vehicle was enteringinterstate and was heading directly towards consumer's vehicle.consumer could not move into next lane. Inched over into next lane, then all of a sudden,vehicle was absolutely uncontrollable, androlled down the interstate atleast 2 times, landing up right.upon examination, there was a 2 inch tear alongsidewall ofleft rear firestone tire. There were approximately 14,349 miles on the tires.firestone wilderness at tires, p255/70r16, dot vncu1px060, there were 3 injuries in the accident.
Travailing at 45 mph on cold road sidewall blewout. (dot number: 8xhltiresize: p23575r15)
While driving and with no warning, the left rear tire sidewall started to separate, causing a tire blowout.dealer notifed.size p235 175r15, dot6#m6hlfnwr2801.the vehicle started to sway to the left-2 times.the consumer's husband then started to decelerate, and on the third time the left rear tire exploded.the vehicle was very difficult to control, and damage was done to the panel(vent peelings), and the tires/rims needed to be replaced.(other) problems in detail are as followed:the wheel/tires were out of round, there was a vibration from the drive shaft, steering/excessive tire wear, and the engine thermostat is sticking.*scc
While driving 45 mph, a loud banging noise was heard from rear.the driver was able to maintain control of the vehicle and pull over. The winch cable wire sheared off and caused the spare tire to fall off and bounced underneath the vehicle.the driver was able to drive the vehicle to the dealer for inspection.the mechanic informed the driver that this vehicle was no longer under warranty.please fill in additional information. *la
Dt: the contact stated the spare tire was mounted under the vehicle with a cable, and the tire fell off. He went to a mechanic for an oil change and noticed the spare tire was missing, and the cable was frayed, the contact was unsure of when this occurred. The dealership was contacted, and they have not gotten back in touch with the contact.
1993 ford explorer--spare tire cable rusted out about 2 years ago and we have no idea if this tire fell out on an interstate or local traffic,we now also have a 2000 ford explorer.will the same thing happen again?my son-in-law was transporting prisoners with a 1998 explorer and the same thing happened to him in traffic.*la
Consumer replaced all four firestone wilderness tires (p255/70r1) once the dealership notice that the interface point where the wall meets the tread is not rigid but very soft compared to the other three tires, it can be pressed with minimum pressure, consumer request reimbursement for tires replaced.nlm
My new vehicle has the firestone tires that have caused numerous deaths and a magnitude of accidents. With serious injury.i contacted my local ford dealer thatsold me the car and they didn't even know about the problem. The next day the dealer called me and said that they are giving out firestones phone number for inquires. I now have two numbers for firestone to which both remain busy all the time. So i am unable to contact them. On the front page of the usa today newspaper dated 8/2/2000 it reports that 31 people have been killed by these tires bursting.it reports that in 6other countries ford motor co recalled the tires. I need assistance imediately as i am afraid to use my vehicle. I can not take thechance of having my grad kids killed byfaulty tires. I am also in the process of taking my mother each day for radiation 50 miles away. I need my vehicle imediately.i need to know what is going to be done for the citizens of the united states about these tires. Does ford motor cocare more about citizens of other countries than american citizens???please contact me imediately, as there is no way that i will ever get firestone on the telephone ,,, and the booklet that came with the car does not give an address for firestone. Thank you.( dot number: tire size: 15 inch )
How many must die before nhtsa steps up to this disaster? this is unexcusable! no safety defect listed within summary.( dot number: )
Please send any info available on this vehicle rolling due to tire blowouts. Also anything availbale from firestone wilderness tires. Vehicel was on freeway tire blew out and vehicle rolled both passengers at casa grande hospitla with injuries no other vehicle involved. (claim# 03-3158-203) *mw
Goodyear wrangler tires p255/70r16 experienced belt separation, the 2 tires had less than 100 miles on them when consumer started noticing poor ride and noise from faulty tires, dealer replaced tires.
Replaced 2 firestone wilderness at tires p23575r15(vdhl) august 13, 2000, consumer seeking reimbursement under recall (00t-005). Cj
Continental tire on his vehicle causing the steering column to veer to the left and right intermittently. Fill in additional information, name of the tire and serial number is requested.ph
Pe00020, original equipment on2000, explorer, tire size 235/75r15, dot 8xhl1ry489.spare tire on a new vehicle still in stock. Had a bubble in the tread which caused tire to be very mushy and soft. The tread for spare tire separated before the tire was used.
Ford, explorer, tire size p255/70r16, dot #vncu1px529.consumer noticed tire was discolored, andpossible tread failure.replaced with goodyear tires.these tires are made in canada are known failures.
The front tire experienced tread separation which caused the entire front wall of the tire to separate from the tread and the rear wall barely hanging on, the tire was not included in recall because in was not made at the decatur plant, the consumer purchased four new non firestone tires (firestone wilderness at p235/75r15).nlm
Pe-00-020; original equipment on a 2000 ford, explorer,tires size p255r7016 dot number vdcu1px439 tires only have 13 thousand miles on them. The left rear tire tread is wobbling, tread is seperating from tire. These tires are made at decatur and the customer feels that they should be recalled regardless of size.
Right front tire showed signs of separation which was confirmed by inspector of tire dealer, consumer replaced all 4 tires plus spare with different brand (firestone wilderness at p255-16-70). Nlm
Pe02000; tire tread separation: while driving about 30 mph,tire onpassenger's front side went flat for no reason. Tire was taken to berekley tire dealership. This was a firestone, wilderness tire, original equipment. Please list vin #, tire size/dot #and date of incident.
As i have a vehicle equipped with firestone wilderness at tires i am concerned that i might encounter a problem int he future.i understand that firestone is planning on announcing a "limited" recall to owners of the tires located in southern areas.my present driving habits are mainly travelling on the highway at speeds between 55 - 65 mph for extended periods of time.this along with what i consider a lower tire pressure stated by the manufacturer of 26 lbs, i beleive this can cause the tires to have more stress on the sidewalls while travelling and with highway speeds could possibly cause the heating& buldging of the tires causing more stress on the sidewalls.presently my vehiclehas only 7750 miles on the odemeter, i hope the nhtsa persues firestone in the recalling of all wilderness at tires in all regions of the country not just the "southern" parts.( dot number: )
On june 12,2000 i was traveling home from dallas to pearland.the weather was clear no rain, cement road in good condition.my right front tire thread separated from the rim with no warning.both sidewalls were still intact on rim.the dealership stated the tires and rim where not covered under warranty.the firestone dealership was reluctant to replace the tire with no cost.eventually the manager could not find any reason to cause the tire to separate and replaced it still charging me for balance and valve stem.he refused to say it was a defective tire but listed unknown reason for failure.it is only because of previous extensive driving classes (police officer training) is why i did not have a wreck and was able to control my vehicle.on the news is a lot of reports of failures of these same tires.both ford and firestone refuse to exchange my tires for safe tires and i cannot afford to change out new tires on a new vehicle. I can go into better detail about this incident if you wish to contact me.do i have a legal course of action at this time?( dot number: tire size: 23575r15 )
Pe02000; tire tread separation: while driving 25/35 mph, rear tire on the driver's side blew upaftering being hit by another vehicle.driver lost control of vehicle,resulting in a crash. Driver was the only passenger in the explorer, andsustainedminor and major injuries. Tire was a firestone, wilderness, original equipment. Vehicle was totalled. Firestone/ ford has not been contacted about the problem. Please list tire size/dot # and any other information pertaining to crash.
Consumerwas driving about 65-70 mph and back right tire blewout.after examining the tire, found that the tread was peeling off.
Pe00 020 ;vehicle was parked in front of house and he noticed that there were stress marks going all around the tires.he has contacted firestone, andattendant told him thattires were not on recall. Firestone, wilderness#at p23575r15., #dot, made in canada.
Right rear tire tread separated fom the tire while driving, dealer refused to replace the tire since it was not included in recall (firestone wilderness at p235/75r15).nlm
The firestone tires on the vehicle experienced failure, however not included in the recall (oot-005). *mjs
After purchase of firestone 235/75r15 wilderness at tires (dot # 8xhl), consumer found tread caps had a saw tooth shape measuring about 3/4 inch crosswise and a deep crack in the tread cap, consumer replaced tires after recall notice and was reimbursed.
Left rear blowout at 75mph. 10:30am 1m north casa grande, az rt. I10 overturn 1 1/2 times. Ford explorer xlt 2000 new at 416 miles. Totaled. Escaped thru rear gate. State farm insurance.( dot number: tire size: p235/75 r1 )
She was traveling about 25mph on the highway andhit a pothole in the street, andfront left tire was puncturd inside of the tire.she took the spare out and replaced it.she took the tire to a tire repair shop tried to repair and the tire would not hold air and the tire started splitting at the middle of the tire.the tires are firestone wilderness at p23575r15.she has received a recall letter. The firestone dealer refuses to replace the tire even after telling the consumer that the tire would be replaced free of charge.
After contacting 4 retailers i was told it would be spring before the tires could be replaced. The waiting list is over 247 customers. I have been told that i can purchase the tires myself and then get reimbursed in 6 to 8 weeks. This will probably take much longer and i will carry the interest on cedit for at leased 3 to 4 months. Also what kind of replacement can you get for $100.00 including mounting and balancing. Each company involved is blaming the other for the problem. What this amounts to is that the end user is getting the shaft. I believe firestone should be held accountable. I would never purchase one of their products. Maybe their future will prove to be as short lived as their customers rolling down our highways.( dot number: vd tire size: 235 )
Experienced problems with tires, before recall (00t-005).*cj
Tread started to split apart, replace
Consumer purchased vehicle that were equipped with the recalled firestone tires, consumer was not notified of the recall, when inspection was completed at the dealership to determine if they were included they were found to be the defective tires, no remedy was offered by the dealership, consumer requesting new tires.*mjs
I would like just to say that on interstate i 15 in california, that between barstow and baker, there are alot of tire treads along side the road, and i though maybe this could be some sort of help in investiaging the firestone tires.just a though.
Fierstone, wilderness/at, p235/75r15 original equipment on ford, explorer 2000. Rear driver's side tire blewout while driving at 50 mph in cool weather condition. Firestone has been contacted, and charged consumer to replace the tire. Firestone wilderness atp235/75/r15 *mw
Left & right tires losttread after sliding across black ice. This causedvehicle to rollover. Vehicle was rental from hertz. Driver/passenger suffered injuries, and had emergency room treatment.vehiclecould not be located.
While traveling 40mph heard a loud boom. Maintained control of vehicle. Pulled over and stopped vehicle. Called triple "a" after noticing rubber had searedand melted on left rear tire.tread was partially on. Some of tread came off. Tire was hard to remove from rim. Firestone, wilderness atx with 18,000 miles.
Firestone tire experienced tread separation, consumer requests reimbursement.
Insured was traveling s on hwy 9 and she lost control of vehicle. Someone driving behind said they saw the right front go down and then driver lost control. Insured stated that it could be the firestone tires on the vehicle possible tire failure-firestone wilderness at 235/75r15. (claim# 11-3519-789) *mw
While drivingat 65mphrear driver's side tire blewout.vehicle was a ford explorer.dealer couldn't find a reason for this to happen. Firestone wilderness at p255/70/r16 *mw
I amd concerened about the firestone wilderness tires on my ford explorer. There was an article in my newspaper today (8/4/00) about 21 deaths and 193 crashes with these tires involved. I have thes tires on my ford explorer and i sure don't want to have these tires fail. What's it going to take and how many more people are going to have to die before something is done? these tires need to be recalled! the atricle said ford was replacing these tires free in 6 other countries. Does that mean that they're not doing that in the u.s. That's outrageous and ridiculous. I called ford's customer service 800 number and they said i'd have to call firestone. I did and didn't get any satisfaction from them. Who can i call at ford to find out why we can't get them replaced here?( dot number: tire size: p235/75 r1 )
Pe00 020; consumer was getting ready to go out of town andnoticed that right passenger's tire tread was beginning to separate. At this time he has contacted firestone. Firestone wilderness#at p23570r15 d0t ity.
I would like just to say that on interstate i 15 in california, that between barstow and baker, there are alot of tire treads along side the road, and i though maybe this could be some sort of help in investiaging the firestone tires.just a though.
Firestone tires are included in recall 00t005, consumer is disappointed that she is on a back order list and has yet to receive replacement tires.
Right front tire showed signs of separation which was confirmed by inspector of tire dealer, consumer replaced all 4 tires plus spare with different brand (firestone wilderness at p255-16-70). Nlm
While driving the right rear firestone tire separated from the wheel causing the steering wheel to vibrate, these tires were not included under recall, consumer purchased five new tires and request reimbursement.nlm
Firestone wilerness p255/70r16 rear tire blew out causing her to lose control and hit a curb and mailbox and then the other tire blew she thinks this might be due to the defective tires these tires are not included in the recall so far but we have inspected and confirmed the right rear tire did blow which caused insd to lose control. (claim# 11-3509-192) *mw
The front tire experienced tread separation which caused the entire front wall of the tire to separate from the tread and the rear wall barely hanging on, the tire was not included in recall because in was not made at the decatur plant, the consumer purchased four new non firestone tires (firestone wilderness at p235/75r15).nlm
The vehicles tires were replaced one month prior to recall notice, consumer request reimbursement (firestone wilderness at).nlm
Pe 00 020/tread separation: left rear tire experienced a tread separation whiletraveling at 40 mph, with onlydriverin a 2000 ford, explorer; original equipment, tire size p235/75r15, dot# unavailable; dealer notified.tire separated at sidewall, causing damage to the molding on the right rear door.
Pe00.020;consumerwas driving on the freeway and was traveling about 65mph andheard a popping noiseright rear tire tread separated fromwheel.
Consumer purchased vehicle that were equipped with the recalled firestone tires, consumer was not notified of the recall, when inspection was completed at the dealership to determine if they were included they were found to be the defective tires, no remedy was offered by the dealership, consumer requesting new tires.*mjs
Pe00 020; consumer stated thatfront driver's side tires are showing bubbles.he has contacted firestone.the tires are firestone #at p23575r15,no injuries.
Consumer discovered that two of the firestone at p235/75r15 tires were apart of the recall, consumer replaced the tires and was assured by firestone that she would receive 100% reimbursement for the replacement tires, consumer states she has not received any reimbursement and feels she is getting the runaround from ford and firestone.
While driving 55 mph, the tire tread separated. This caused a roll over. The vehicle was towed. Please provide more information.
While driving the right rear firestone tire separated from the wheel causing the steering wheel to vibrate, these tires were not included under recall, consumer purchased five new tires and request reimbursement.nlm
We understand the national highway safety traffic administrations is investigating if the firestone tires on explorers are defective. Fatality involved firestone wilderness 235/75r15 # 8xhl 1py apr trailmark p235/75r15 dot # pj. (claim# 03-3155-368) *mw
Tire blew out while driving normally down the highway. ( dot number: )
Had to replace all 4 tires on vehicle after 14,888 miles - signs of tread separation on two of the tires - vehicle purchased and licensed in arkansas but being driven by son in navy stationed at afb in oklahoma city.vehicle purchased in late spring of 2000 -- lots of miles (avg. Nearly 800 miles per week) mostly on highway at speeds of 70 mph.when son brought home had to hold steering wheel tightly with two hands at all times to adequately maintain control of vehicle.called local firestone dealer to inspect and they refused since tires were not part of recall so had all tires replaced.am currently storing replaced tires in garage pending some sort of adjustment / replacement.ford dealer agreed tires needed to be replaced but did not offer any assistance. (dot number: 8xhl1py389tiresize: p235/75r15)
Pe00020; tire tread separation:tire on the rear passenger's side bubbled and split. Tire size p25570r16, original tire equipment.tire was taken to a tire dealership. Tire was replaced with a new wilderness tire at owner's expense.owner has replaced all tires with kelly tires.please provide any further information and dot# if possible. Firestone wilderness at p255/70/r16 *mw
Tread tore off while traveling from california.caused extensive damage to the side of the car.have contacted ford and the dealership. Which neither will take responsibility for damage. Am calling firestone next. (tiresize: 235/75r/15)
While driving less than 30 mph, there was a blow out on right rear wilderness at p25570r16 tire, not involved in recall (00t-005), owner would like to be reimbursed for cost of 4 new michelin tires.cj
Firestone: there was a recall on this vehicle for the tires and this car was involved in a roll-over the tires may have contributed to the accident. (claim# 52-2406-471) *mw
After purchase of firestone 235/75r15 wilderness at tires (dot # 8xhl), consumer found tread caps had a saw tooth shape measuring about 3/4 inch crosswise and a deep crack in the tread cap, consumer replaced tires after recall notice and was reimbursed.
While driving, the left rear tire experienced a blowout where the tread meets the sidewall.consumer is seeking reimbursement for the purchase of new tires. Ford replaced the firestone tires with the general tires and didn't want to replace all four tires like she asked.consumer was aware of the blowout problems with general tires.general ameri 660 as size/d255/70r16, dot number adcu db2*scc
Original tires on a 2000, ford, explorer sport, p23575r15, hd.driver's rear tire, while traveling at 65 mph no bumps on the road, tire separated in 3 sections, completely seperated. Consumer stated thattire busted fuel tank feeder tube.
Consumer discovered that two of the firestone at p235/75r15 tires were apart of the recall, consumer replaced the tires and was assured by firestone that she would receive 100% reimbursement for the replacement tires, consumer states she has not received any reimbursement and feels she is getting the runaround from ford and firestone.
Consumer purchased vehicle that were equipped with the recalled firestone tires, consumer was not notified of the recall, when inspection was completed at the dealership to determine if they were included they were found to be the defective tires, no remedy was offered by the dealership, consumer requesting new tires.*mjs
Pe00 020; consumer was traveling about 40mph onhighway anddriver's side rear tire was flat. There was a lot of olay in the steering wheel. Tire was firestone wilderness #at p23575r15 #dot w-2.
While driving, firestone wilderness at tire p255/70r16 experienced blowout due to tread separation, consumer was charged for replacement even though vehicle only had 9450 miles on it.
Pe00-020: was traveling 67mph when without warning had heard firestone wilderness tire exploded.tire treadhad separated from tire onpassenger's right rear. Wheel was damaged. Had 2,600 miles on vehicle.changed the tire & went to firestone first. Could not help. Went to ford dealership & hadtire exchanged. Firestone wilderness tirewere originals, size p235/75r15.
Consumer feels the trailer hitch is not sufficient for pulling a certain amount of weight.
You are giving the public a false sence of protection, they think after the tires are replaced on the ford explores they will be total safe.you should be releasing information on ford explorers that rollover without the tire failure.you know that dam vehicle did not meet the rollover test and it will continue killing people, not only people driving the vehicle but people like me that happens to be near one when it rollover.get those dam vehicles off the highways of the usa.do what you are paid to do.get off your buts and get this message out to the public!
My wife was driving our 2000 ford explorer to work when smoke started coming out of the steering column. It cost $212.57 to get repaired at the ford dealership (victory ford). Dealership called it a "multi function switch".
Customer states that ford unplugged the cruise control and did not fix it. She stated that they will not have the part until december.
While drivingexplore engine check lights come on, and the explorer just stopped..aftera few seconds, the explorer will start again. This has been happened every single week for about a month.the dealership was not able to correct this explorer will to be towed to the dealership. Please provide any further information.
I purchased the ford explorer xlt in october 2000 and within three years the transmission went of service. I took the vehicle to ford company to see whether or not the vehicle was able to be repaired under the warranty and i was told that the vehicle was not under warranty because it over 36,000 miles and three (3) years has elapsed. I then took the vehicle to amaco co. To repair the vehicle with my personal expenses at $2,000.00. They provided at one (1) year 12, 000 miles warranty. Within two years the transmission went out again and i had to take it to another transmission company because i did not have a warranty anymore. I took the vehicle to a auto shop to service the transmission again and was given after the repair an one (1) year warranty at 12,000 miles. Three years later the transmission went out again in 2014 and now i had to have the vehicle repair for transmission failure. Now again the vehicle was repaired and given a one (1) year warranty at 12, 000 miles. Now we are in 2015, the transmission is requiring repair for the fourth time. This vehicle has been a lemon from the beginning first with the firestone tires and now with the transmission. I cannot afford to repair this vehicle, it is at 293,500 miles. I have contacted ford company several times to no resolution. Ford company has indicated that the vehicle is not under warranty and that there is nothing they can do. They indicated that the national highway and safety must deem the vehicle to be a lemon, have sufficent customer complaints and move forward to have a national recall. Based on internet findings the year 2000 to 2004 of ford explore's has had many issues with the transmission. Ford company has refused to perform a "goodwill" gesture on repairing this lemon. This is unacceptable that now i have replaced and repaired this transmission three (3) times within the span of 8 years.......updated 12/10/15
Dealer letter stating to take to local dealership to have recall fixed. Letter was sent in august and each time i've taken my vehicle to be repaired, which has been at least three times, there were no parts available. It's now october 4, 2007 and i called to check on the status of parts and the dealership says mid november to early december. My question is this, if my car catches on fire because they never get parts, will ford replace my vehicle at their cost?
I was driving slightly uphill in stop and go traffic, off exit 16 on the palisades parkway, due to a controlled stop set up by police to check inspection and registration. I saw smoke around my vehicle, so i looked at my instrument panel to see if my car was overheating. My instrument panel indicated nothing was wrong. When i looked up, an officer was motioning for me to pull over saying my car was on fire. I quickly pulled over, turned off the car, got in the back seat to get my 1 year old daughter out of her car seat, and exited the vehicle. My wife quickly got out of the passenger seat and exited the vehicle. We were told to get far away. Two police officers tried to put out the fire with extinguishers, but were unable to get the hood open. We were out of the car no more than 5 minutes when it was entirely engulfed in flames. Fire trucks arrived approximately 10 minutes later, by then the car was completely destroyed.
Bought car new 1/2000.5/2000 noticed sidewalls turning brown and very bad handling on road bumps.shortly thereafter noticed that on dirt roads (normal country road driving, not off-road) car tended to slide out on corners, and jerk to side if bump not symmetrical.brought to ford's attention, told them i thought the suspension was incompetent.when the recall was announced, bought michelin tires.they have not turned brown, and the safety/handling was immensely improved.something is wrong with the firestone tires, which i still have, and the explorer suspension. (dot number: vdcu 1pxtiresize: 255/70r16)
Get this message out to the public!light trucks crashing into cars accounts for the majority of fatalities in vehicle-to-vehicle collisions 2,000 people would still be alive if their vehicles had been hit by a heavy car instead of an suv 80 percent of car and suv owners strongly that automakers should make safety changes to suvs that would make the roads safer for car occupants are suv's safe? overall safety on america's roads has increased over the last decade. However, sport utility vehicles (suvs) threaten to reverse the trend. There is increasing evidence that suvs are not as safe as they appear. Recent studies show that suvs pose a significant threat to drivers and passengers of other cars on the road. In addition, there are indications that safety problems threaten passengers and drivers of suvs themselves. Most drivers want to feel safe on the road, but choosing an suv for safety may be making the situation worse. Partly, it's an issue of escalation. Like an arms race, as more drivers choose heavier cars, those who choose lighter cars are in more danger. The national highway traffic safety administration, the government agency studying the safety of suvs, describes two characteristics of suvs and other light trucks that have the potential to increase fatalities: rollover propensity and crash compatibility.(1) rollover and unsafe features the propensity of sport utility vehicles to roll over is major safety concern. Sport utility vehicles are more than three times more likely to roll over in crash than normal passenger cars. The higher roll-over propensity may also lead to higher fatalities. Suvs are heavier and ride higher than regular cars. The high ride contributes to a propensity of suvs to roll over in accidents. According to nhtsa, suvs rollover in 37 percent of fatal crashes, compared to a 15 percent rollover rate for passenger cars. Rollover crashes accounted for 53 percent of all suv occupant deaths in single vehicle crashes in 1996.
The passenger door stopped locking, one of the seats belts is missing the cover to click the belt
1st failure: transmission would not downshift. Enginecheck engine & o/d lights on.dealer replaced all electronic trans components + valve assembly.2nd failure: 2 months later transmission slipping, would not engage any gear.fluid leaking apparently from cooling line.
Just following. Instructions for recall issue with this make and model
When starting vehicle temp gauge does not read, check gauge & engine light come on.must wait at least 5 mins for temp to come up.reported to fmc they state normal must wait for warm up before driving.
When i bought my 2000 ford explorer xlt 4dr the radio display on the mach rds cd/tape radio did not light up. The dealer said he fixed it and indeed it worked for about five minutes after i drove off his lot. I did some research into this problem and have discovered that it is a common problem with this type of oem radio. Supposedly, fixes are available from technicians advertising on ebay or at this internet site: http://www.shareamemory.com/radio/ (the radio pictured at this site is exactly the one i have). I am a qualified electronics technician and discovered the details of the suggested do-it-yourself repair from an internet news group. I followed the procedure to reflow the solder joints on the smt resistors and common grounds on the diplay driver board but it did not fix the problem. I quess i will be sending my radio off for "questionable" repairs from one of those ebay technicians gettting rich off of ford's poor quality radio. This is a known common problem, yet the ford motor company refuses to recognize it as such and make the neceassary repairs free of charge (or even at a reasonable cost).
No summmary listed for abov evehicle.
While driving 35 mph the spare tire that was mounted underneath the vehicle fell off into the road and vehicle ran overit. Thedealer has been contacted.
While driving and with no warning, the left rear tire sidewall started to separate, causing a tire blowout.dealer notifed.size p235 175r15, dot6#m6hlfnwr2801.the vehicle started to sway to the left-2 times.the consumer's husband then started to decelerate, and on the third time the left rear tire exploded.the vehicle was very difficult to control, and damage was done to the panel(vent peelings), and the tires/rims needed to be replaced.(other) problems in detail are as followed:the wheel/tires were out of round, there was a vibration from the drive shaft, steering/excessive tire wear, and the engine thermostat is sticking.*scc
Before my transmission went out my over drive would flash then my 4wheel drive stopped working. I had the 4wheel drive switch replaced and everything was fine until i went to sacramento.after taking care of my eddie bauer explorer having the transmission flushed and filled on a regular basis. While leaving sacramento stopped at a chevron to fill up before heading back up to tahoe. As im leaving the gas station all of the sudden there's aloud crunch of metal sound coming from under my car and it wont kick into any gear. Had to have it towed and after reading the thousands of complaints from other owners about their exploders doing the sme thing i figured i would complain. Im tired of big companies screwing the little people over who purchase their products when they are perfectly able to fix it. Shame on u ford.
Leakage around the back window.ph
Shortly after purchasing the vehicle the left rear window began leaking during the rain.after two repairs the luggage rack was replaced and the seals around the windows were replaced.the tail light casings began to collect water after the second repair.after close inspection the case surrounding the tail lights were rusted.i have had the vehicle at the dealership 4 times for the leaking and it has not been fixed.water is gettiing into the electrical system of the vehicle through the tail lights.i have also taken the truck in 3 times for a grinding noise when braking.the dealer reported that it was an issue with the rotors and the problem was fixed.the brakes continue to grind during braking at slow speeds as well as fast braking.the lights and windows in the back of the vehicle are leaking to the point that the vehicle smells musty because of the water leaks.the dealer will not do anything about the water damage or the leaking.i am concerned that this will short out the electrical system on the vehicle and possibly result in a fire.i have asked for a representative from ford to inspect the vehicle and the dealer refuses.i have also contactedthe customer assistancecenter for ford motor company.please provide assistance with this issue.
On july 25 my 2000 ford 4wd explorer xlt caught on fire (per finding of bexar county fire inspector) sitting in my garage and destroyed the vehicle, garage, all its contentsand all the surroundingtrees and landscaping.the car had been driven 5 miles about 30 minutes before the fire started.there was no ford recall on the explorer and there still isn't.
While driving suv up steep grade, it started to sputter.when crossiing 4 lane highway, it stalled and the "check engine light" came on.restarted and continued to stall several times.finally after several start / stalls it quit completely and would not restart.took to nearest (was 2 hours from home) ford dealership and found nothing wrong with it after it finally would start.i don't feel safe in this suv at all.i have to 2 small children and am afraid to take another vacation in it!
Vehicle is stuck in 4-wheel low animal going to 4 wheel high or autoi
Engine checklight comes on frequently. Ford says is normal and over 100 things could cause it.service people say loose gas cap or fill while running could cause.charged $86 to run test to determine nothing is wrong.gas cap might have been left loose after fill...ford has a significant, frequent problem withengine light and should be responsible to take care of these nuisance instances without charge to customers...especially while under warranty.
2000 ford explorer with a recall for speed control. Consumer was told he would have to wait up to three months for the problem to be fixed due to the parts being on back order.
While the consumer was driving with cruise control on at 63 mph the vehicle slowed down, the check engine light came on and the engine stalled.
The tachometer cable failed at 40,378 miles. Consumer stated that the vehicle cruise control failed at 40,578 miles and the abs failed at 47,900 miles.in addition, the company where the vehicle was bought is already out of business.*la
While drving at 10 mph, consumer accidently activated the resume cruise control which was previously on, and vehicle suddenly accelerated, hitting a concrete wall.minor injuries sustained.
While son was driving, he putvehicleinto overdrive before passing an intersection. When he took foot off the accelerator to step on the brakes, vehicle accelerated out of control,crashing into another vehicle.
Consumer was traveling about 65mph onhighwayandwithout prior noticevehicle started to speed up and danced across the highway.she tookfeet off the gas pedal and the brake pedal, and let it slow down on it's own.there were no injuries.
The contact owns a 2000 ford explorer. The contact stated that the rpms and the tachometer increased, but the vehicle hesitated to accelerate. While attempting to park, the vehicle surged forward and crashed into a pole. On another occasion, while reversing from being parked, the vehicle surged from a low speed to over 40 mph causing the contact to crash into the rear of another vehicle. A police report was filed. The contact sustained whiplash that did not require medical attention. The vehicle was not diagnosed or repaired. The vehicle was not included in nhtsa campaign numbers: 09v399000 (vehicle speed control), 07v336000 (vehicle speed control), and 03v280000 (vehicle speed control). The manufacturer was notified of the failure. The approximate failure mileage was 204,000 the contact owns a 2000 ford explorer. The contact stated that the rpms and the tachometer increased, but the vehicle hesitated to accelerate. While attempting to park, the vehicle surged forward and crashed into a pole. On another occasion, while reversing from being parked, the vehicle surged from a low speed to over 40 mph causing the contact to crash into the rear of another vehicle. A police report was filed. The contact sustained whiplash that did not require medical attention. The vehicle was not diagnosed or repaired. The vehicle was not included in nhtsa campaign numbers: 09v399000 (vehicle speed control), 07v336000 (vehicle speed control), and 03v280000 (vehicle speed control). The manufacturer was notified of the failure. The approximate failure mileage was 204,000.
2000 ford explorer with speed control recall. Consumer states that recall was received in september 2007. He was informed that the parts were not available. Then he was informed that the parts wouldn't be in until after december 2007.
While pulling away from a stop vehicle was speeding out of control. After gaining control the back wheels locked up, causing vehicle to speed out of control. Please provide further informaton.
The vehicle is subject to sudden unexplained acceleration while both in motion and stationary.
The contact owns a 2000 ford explorer. While driving at an unknown speed, the vehicle failed to shift into gear and accelerated independently without warning. The failure recurred several times. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 176,000.
2000 ford explorer recall on the speed control. Customer states they only disconnected the speed control but did not repair the vehicle fully. Mechanic told him the parts to fix the problem would not be available until december.
2000 ford explorer self ignited after being parked for 4 hours.also caught car on fire that was in driveway ahead of it, landscaping, tv cable and outside corner of house.
2000 ford explorer with speed control recall. Consumer states that she received her recall in september 2007. She states that the dealer disabled the cruise control. Dealer keeps telling her the parts are not available.
Engine throttle does not release. Applied brakes and vehicle keeps going. I had to turn off engine, lost steering.the first time was in april 05. There was a crash at this time.the second time was today and i was sure it was the car this time.
Sudden intermittent acceleration and stuck throttle when trying to come to a stop.acceleration overpowers braking action.dealer has replaced idle control motor and problem continues.ford refuses to acknowledge.i've found a website safety forum documenting this problem and have also found 2 cases that ford has settled.you have to die first!!!if this happens to you, immediately shift the car into neutral or park and turn it off.car is back at the dealer again today.ford big wig engineer is suppose to check it within 2 days.
200 ford explorer. Consumer states vehicle had a speed control modification, due to a recall. *ss.the consumer stated a week later, her daughter was driving, and lost control of the vehicle and flipped over.
Consumer's 2000 ford explorer caught fire. Consumer stated he would like reimbursement for personal items which were in the vehicle at the time of the fire.prior to the fire, the engine would not start. The consumer received a recall notice regarding a potential fire concerning the speed control deactivation switch.the transmission had been replaced a month earlier.
The contact owns a 2000 ford explorer.the contact received a recall notice for nhtsa campaign id number 07v336000 (vehicle speed control) in august of 2007.the dealer and manufacturer were unable to determine when the parts would be available.as of december 28, 2007, the dealer had not repaired the vehicle.the contact felt that the wait time was excessive.there had been no failure to date.the current mileage was 161,000.updated 01/17/08updated 01/17/08
The contact owns a 2000 ford explorer.while driving at an unknown speed, smoke appeared from the steering wheel.the vehicle was taken to a dealer and they disconnected the vehicle speed control.the dealer never mentioned if the smoke was due to the recall notice the contact received in august of 2007 for the vehicle speed control.he called several dealers during that nine month period, but there are still no parts available.the recall number was unknown.the current mileage was 111,000 and failure mileage was 96,000.
The contact owns a 2000 ford explorer.for the past two months, the contact has experienced electrical failure with his vehicle.the instrument panel and headlights do not illuminate, the windshield wipers work intermittently, and the battery is always low.the vehicle was taken to the auto garage, but they were unable todiagnose the failure.the vehicle was taken to the dealer on april 8, 2008 and they stated that the headlight and globe wiring were the cause of the failures.the cost of the repair is $800.according to the manufacturer, the dealer informed them that the failure was not under the hood; therefore, they were not responsible.the contact believes that his vehicle is included in nhtsa campaign id number 00v072000 (electrical system:fuses and circuit breakers) and he did not receive a recall notice.the vin, engine size, and number of cylinders were unknown.the current and failure mileages were 100,000.updated 05/19/08 updated 05/19/08.
Consumer was driving withcruise control on at 60 mph and vehicle started to accelerate without command from 60 to 85 mph. Consumer applied brakes,andvehicle would not slow down. Applied onoff button, but it would not work, hitemergency brake, and vehicle slowed down.
2000 ford explorer with speed sensor recall. Consumer states that the dealer keeps telling him that the part is not available. He would like to know if the part could be directly delivered to him and he will put it on himself.
Had wreck.did have cruise control on at the time. Car would not slow down through intersection. Proceeding to hit new honda which had only been purchased 2 weeks. The honda had 7,000.00 dollars in damage .luckily i had insurance to cover it. My ford explorer was totaled!!!! about two days later we received a letter in the mail,stating there was a problem with the cruise control. The explorer had a 1000.00 deductible. And safeway insurance came and got the suv. Oh i did included the recall letter in truck! and the insurance company has a copy also. Plus i had to purchase another vehicle which i could not afford!since i am on disability and everything it is hard to make payments. I was letting everyone know they really need to get the speed control fixed asap! i am not sure of the exact date of the accident it might have been the first part of july.
The contact owns a 2000 ford explorer. The contact stated that the rpms and the tachometer increased, but the vehicle hesitated to accelerate. While attempting to park, the vehicle surged forward and crashed into a pole. On another occasion, while reversing from being parked, the vehicle surged from a low speed to over 40 mph causing the contact to crash into the rear of another vehicle. A police report was filed. The contact sustained whiplash that did not require medical attention. The vehicle was not diagnosed or repaired. The vehicle was not included in nhtsa campaign numbers: 09v399000 (vehicle speed control), 07v336000 (vehicle speed control), and03v280000 (vehicle speed control). The manufacturer was notified of the failure. The approximate failure mileage was 204,000. Ma 10/15/2015 updated 11/30/2017
When the cruise control commanded considerably more throttle on an interstate at 60mph, the vehicle suddenly and unexpectedly took off at very high speed (85+mph and accelerating when i finally shut the ignition off). I attempted to disconnect the cruise control via off switch and using the brakes to no avail. I shut the ignition switch off and coasted to the shoulder safely. Attempted a re-start, and the engine appeared to start at full throttle. I raised the hood and found the throttle cable retaining had broken, and the cable assembly had been pushed out of its bracket by the cruise control servo's force. Once out of its bracket and pushed to nearly full throttle, the throttle return spring had hooked on the bracket (see attached image), preventing a return to idle from nearly full throttle. The plastic retaining tabs on the throttle cable had evidently been broken by the long-time force of the cruise control, possibly aggrivated by years heat from the engine. This is a dangerous design, depending on tiny plastic tabs as the only block to such sudden, uncommanded vehicle acceleration.the cruise control was not defective, but had instigated the condition my breaking the throttle cable retaining tabs over time. The attached photo shows the displaced throttle cable, with the spring hooked on the bracket, holding the throttle nearly full throttle. This could easily have resulted in a high speed crash. As a retired air force fighter pilot and airline captain, i remained calm and worked the problem step by step to a safe conclusion, but a less disciplined driver in different traffic could have led to a different and tragic conclusion. A second photo shows the cable end missing the retaining tabs. A third shows the tiny plastic tabs on a new cable.
I came home from dropping my son off at his school social. I heard some sparking noise. Unplugged my cell phone charger. I didn't know what it was at first. 1 minute later i saw smoke and flames coming from my hood. I jumped out the car and called fire department. Guys from the neighborhood put fire out. It started around the brake master cylinder. The cord that attaches to it. Later found out it is control deactivation switch. I'm trying to see who's responsible for repairing the vehicle. Wasn't informed about recall.
The contact owns a 2000 ford explorer.the contact stated that ford does not have the parts to repair his vehicle for nhtsa campaign id number 07v336000 (vehicle speed control).there had been no failure to date.the purchase date was unknown.the current and failure mileages were 84,635.
The contact owns a 2000 ford explorer .the contact received a recall notice in august of 2007 for the vehicle speed control.he does not want ford to disconnect the speed control switch.the dealer advised him on three occasions that the parts would be unavailable until after christmas.there had been no failure to date.the current mileage was 137,000. Updated 12-12-07.updated
I received the original recall notice in august 2007.i contacted the local ford dealer and was told that the part required was on order with an anticipated arrival date of late october 2007.i then received a postcard telling me i could have a "temporary" fix of having my cruise control completely disabled.as of this date, i am now being told that the part may not be available until january 2008.i have a lengthy commute, i paid for and do use my cruise control feature.i don't think 6 months is "temporary" and would like my vehicle properly fixed in a reasonable time.six months is not reasonable for a safety recall.
The contact owns a 2000 ford explorer.the contact received a recall notice regarding the vehicle speed control.there are no parts available and he must make two trips to the dealer; one trip to have the speed control switch disconnected and the second trip to have it repaired.there had been no failure to date. Updated 12/12/07
My 2000 ford explorer xlt caught on fire for no apparent reason. My daughter and i were at a friend's house, we were in the process of backing out of the drive when smoke started coming from under the hood. I pulled the car off to the side of the road and put it in park and turned off the engine, the smoke gotmuch worse. My daughter and i got out of the explorer just as it was catching fire. We called 911, the car was a total loss. The whole incident is unbelievable, we are shocked. My insurance adjuster informed me that it wasn't uncommon and mentioned something about a recall on the cruise control. I bought my explorer in indiana, but have moved to tennessee. I never received a recall, i'm still waiting on my insurance company to get back with me.
Consumer stated while driving at any speed and with no warning the vehicle stalled. The dealer stated it wasa common problem with the idle air control..the consumer stated everytime he took his foot off the gas the vehicle stalled. The dealer found the idle air control valve stuck.
When coming to a stop, the vehicle accelerated into a pole.the dealership was notified, but did not resolve the problem.the consumer experienced sudden acceleration. *sc
Consumer state while traveling with speed control on speed control would not disengage cause consumer applies force to brake to stop vehicle. Please provide further information. Ts
Critical defect in the throttle linkage/cruise controls 2000 explorer. In two incidents involving the same conditions: 1) truck , when cruise control engaged, suddenly accellerated to speeds in excess of 90 mph, on icy and snowy interstate (january 2003), between nashiville and cincinnati, ohio.2) truck , when cruise control engaged, suddenly accellerated to exces of 90 mph, on dry interstate (71) between cincinnati, ohio and columbus ohio.in both occurrences, truck totally non-responsive to braking attempts, to the extent that drivers stood on the brakes to attempt disengagement of cruise control. All other attempts at turning off also ineffective (switches non-responsive as well). Brakes have been substantially damaged.drivers both maintain that accelleration happened without warning and only disengagement of the transmission (neutral) ceased accelleration. The rpm of the engine continued to maintain 4,000+ rpm and only could the engine be disengaged when vehicle was steered into soft ground to be slowed.this problem is repetitive and extremely dangerous as is, but egregious when mixed with icy/snowy conditions. Ford delaership non-responsive to greater issue; attempting to shif liability on drivers and expecting repairs to be shouldered by drivers/owners. Drivers maintain good driving records and now believe this problem to be life-threatening. Drivers have also noted multiple other consumers with same exact problem and are aware of recalls involving this same type of problem in other ford products.
The contact owns a 2000 ford explorer.he received a recall notice for the vehicle speed control (nhtsa campaign id #07v336000) in august of 2007.the dealer disconnected the vehicle speed control because the parts were unavailable however they did not know the parts would be available.as of january 3, 2008, the dealer had not repaired the vehicle.the current mileage was 140,000 and there had been no failure to date. Updated 03-04-08
Speed control dis-engaged by pacific ford, long beach ca, on 09/26/07, due to ford recall letter aug 2007. To date (03/03/08), the 05s28 recall has not been replaced. According to the dealership ford has not filled the replace parts. I have waited an excess of 7 months to have this part replaced. This is unacceptable. Ford needs be better prepared and timely action must occur.
While travelingrpms went way up to number six.appliedbrakes andvehicle was still going.she could stop itby turningvehicle off.dealership was aware ofproblem.
My iac valve suddenly failed this morning. I understand other ford owners have reported the same problem. Mine is a 2000 explorer. Pacific ford is charging me over $300 to replace it, and what i have been reading from other ford owners, they thought $200 was robbery... Could this failurebe part of a current shared concern? fortunately, i had no passengers and nothing in tow. I often tow a boat with this vehicle . Mileage approximately70,000.
The contact owns a 2000 ford explorer.the contact received a safety recall notice for the vehicle speed control in august of 2007.she notified ford and they disconnected the switch.she notified ford again in december of 2007 and was informed that the parts would not be available until april of 2008.there had been no failure to date.the recall number was unknown.the current mileage was 74,889.
The contact owns a 2000 ford explorer.after being parked for 20 minutes with the engine shut off, the front end of the vehicle burst into flames in the engine compartment.the fire department arrived and assisted in extinguishing the fire.a police report was filed.the vehicle is still parked in the contact's driveway.he sent the manufacturer some requested documents.ford explained that there was a recall on that vehicle for the cruise control, which was the cause of the fire.the contact stated that the recall repair had previously been performed; however, the failure still occurs.the vehicle was destroyed.the nhtsa campaign id number was unknown.the current and failure mileages were 79,000. Updated 11/26/08.*ljupdated 12/01/08.
While driving on a dry straight road, accelerator left off and swerved terribly and unable to control.has happened repeatedly !!!
On monday my future son-in-law was driving my ford explorer and experienced the cruise control refusing to disengage while traveling at 70 mph.he tried to disengage the cruise control by braking and by turning it off.neither worked.he tried to shift it into neutral only to have the engine rev to high rpm, so he put it back in gear and forced to car to stop using the brakes fighting the engine. Probably ruining the brakes in the process. I recently had my vehicle serviced as relating to a recall concerning the speed control deactivation switch.the switch was not replaced after a visual inspection.
The contact owns a 2000 ford explorer. The contact was driving 60 mph when the vehicle accelerated to 90 mph erroneously. The contact applied the brakes and the engine rpms increased excessively. The vehicle would not decelerate and the contact shifted into neutral in order to regain control of the vehicle.the engine was turned off as the failure occurred, causing the steering wheel to seize. The vehicle was driven to the dealer who was unable to duplicate the failure. The contact stated that the failure was intermittent. As the contact started the vehicle to exit the dealer, the vehicle abnormally accelerated and crashed into a tree. There were no injuries and the vehicle was destroyed. The contact's insurance company was notified of the failure. The manufacturer was not contacted. The vin was unavailable. The failure mileage was 105,000.
The problem started with the drivers door it would not open , with the remote control , the actuator works but the door latch would not open after several weeks of having to open it with the keys i took the door panel open and spay some wd-40 and it started to open but as time when on the rear passenger doors have started to do the same , the child safety locks have got jam and now both doors are failing at one point the rear driver side door didn't open and i had to take it to a mechanic to get it to work but the problem still persists and now the front passenger door does not open it got stock and the handle to open the door has fallen off it has been such a frustrating problem and i went to find out how much it would cost for the parts and its going to cost about $87.00 per door not including the labor and it very frustrating i wish they do something about it also their was a recall for the cruise control i went to the dealer to get it fix , and they disconnected the cruise control i have call several times they say their is no openings and it has now been four years i have given up.
I noticed on the nhtsa website that there are 7 complaints about stalling. The dealer told me it was the i.a.c. Valve. I know of 3 other instances of this problem. The last time it happened on me was at 70mph on the interstate. The dealer stated there is no recall on this problem. But, this could become a very serious safety issue.
Speed control set at 67 mph.would not disengage when brake tapped.hit "off" button several times and applied heavy pressure to brake pedal.engine raced to 4000 rpm, abs engaged, vehicle slowed to 55 mph and speed control disengaged.serious safety concern.dt
While driving with cruise control on at 55mph, and after trying to applybrakes to remove cruise control,vehicle accelerated to 70mph on two occasions. Dealer notified and is waiting for part which is not in stock.
Unintended acceleration several instances when stopped at an intersection. Once i had to drive over the curb to stop ford explorer (2000) from moving out into intersection
Cruise control and horn has failed possibly due to electrical problems .also brakes take longer time for vehicle to stop.
Just about a year ago, ford corp ordered a recall #05s28 -speed control system modification for my 2000 ford explorer. After repeated inquires to my local ford dealer, the "part" has still not arrived.i called ford headquarters today, and they said perhaps in june. What can you do to help?
2000 ford explorer went up in flames.reported it right away to ford and was given a case number. They told us to take it to a ford dealer in the area. After months and months and months of getting no response we kept getting the run around then told that it had nothing to do with any defect. We recently got a recall letter from ford for the exact thing that happened to this car causing it to go on fire and ford will not respond.they say that the claim has been closed and that the original decision (which we never received) stands and they will not respond to us any longer.how can this be acceptable.see ford safety recall #05s28 it is exactly what happened to the explorer.
On july 8,2005 i was driving on theexit ramp to get on to 435 and i noticed that my car was speeding up without my foot being on it. I then tried to slam on my brakes and that would not work. I exited the highway at statline and my car then went through the red light and was struck by another car. My car is now a totaled out and i only had it for 7 months.
The contact owns a 2000 ford explorer. He received a recall notice for the vehicle speed control. In an attempt to schedule an appointment he was unable to find a dealer within a 50 mile radius that has the parts available. The contact denied to have the switch deactivate due to his disability.he is aware of the safety risk involved and would need to have the complete repair performed vs the interim repair.the nerves in his legs have failed and he cannot operate the vehicle without the vehicle speed control and has confirmed this with the dealer. The dealer stated that they received ten parts and don't know how soon they will receive additional parts. The current mileage was 97,000. The notice indicated that the owner is responsible for having the repair performed in a timely manner. There are no vehicle failures at this time.
2000 ford explorer with speed control recall. Consumer states that the dealer is stating they do not have the parts. He states that the letter was received 7 months ago.
Vehicle is stuck in 4-wheel low animal going to 4 wheel high or autoi
In january 2008 i took my 2000 ford explorer to courtesy ford, in altoona, pa to have the recall service performed.they did not have the necessary parts, so they ordered them and disconnected my cruise control to make the car safe to drive.on february 26, i called and was told my part had arrived.when i took it in, they discovered that only one of two required parts had arrived, and they could not repair my cruise control.i left on a business trip the following day. I was to return on march 7, 2008 and my girlfriend and three daughters were driving to the airport to pick me up.about 40 or 50 miles into the trip she noticed the car was losing power because it was not pulling up a hill well and the engine began running roughly.she pulled over to the side of the road. At this point, the explorer had a little bit of smoke coming from under the hood.she turned the car off and waited a moment, then saw the smoke getting worse.she and my daughters got out of the car and she called 911 for help. Other drivers stopped to assist, but while she was on the phone the explorer broke into flames, starting from under the driver's side.the explorer and my belongings were destroyed, but luckilyeveryone got out safely.my daughters said that they could see flaming liquid (melted plastic or brake fluid) dripping onto the ground under the car while it was burning.
This is in regard to a recall # 05s28 by ford motor co. - speed control deactivation switch, risk of underhood fire (2000 ford explorer xlt). On sep.19,2007 the dealer disconnected the switch and informed me that the new harness will be installed soon, when parts arrive. It's been over four months, the repair has not been completed and now the dealer is telling me that maybe in june 2008. My complaint is that more than reasonable period of time has passed for a simple repair like this. Ford is not following through with the completion with the recall.the lack of speed controlis very inconvenient for me during my frequent freeway trips. The dealer offered me reconnecting the switch if i signed the waiver of liability. I?m not going to sign such a waiver but i will reconnect the faulty switch and in case of fire i will take a legal action against ford for damages. I'm also sending a similar letter to the dealership and ford customer service.
Ford explorer recall 05s28 has not been completed on my vehicle in a timely manner.i called the dealership on 9/6/2007 and they said they would call back when the service parts were available to perform service.i still have not received a call.
Recall notice from ford on my cruise control8 months ago.i got a notice in september of 2007 telling me to get it back to the dealer for a repair.it is now april of 2008 and i just got off the phone with both the local dealer halderman ford of allentown,pa and the toll free number of ford for recalls.both locations tell me that they have no idea of the availability of repair parts.almost 8 months later???? and still no parts to repair this.and to think that i should need another vehicle, i will be hard pressed to consider ford after being treated this way.
The contact owns a 2000 ford explorer.the contact received recall letter number 05s28 in august of 2007.the dealer stated that they did not know when the part would be available, but informed the contact that they would send a post card once it arrived.she stated that she purchased her vehicle to use the cruise control feature and the wait for the repair has exceeded a reasonable length of time.there had been no failure to date.the nhtsa campaign id number was unavailable.the current mileage was 112,000.
The contact owns a 2000 ford explorer.the contact received a safety recall notice for nhtsa campaign id number 07v336000 (vehicle speed control).the dealer stated that the parts for the repair would be unavailable until december of 2007.the contact had the vehicle control switch deactivated.he is handicapped and was concerned about the vehicle catching fire and would like the repair to be made immediately.there had been no failure to date.the vin, purchase date, engine size, current mileage, and dealer information were unavailable.
The contact owns a 2000 ford explorer sport. The contact stated the vehicle had a moment of sudden acceleration. When the contact engaged the accelerator pedal and at 20 mph the vehicle started to accelerate on its own up to 60 mph. Smoke was also coming from the brakes because the vehicle would not slow down. The vehicle had to be placed in neutral in order to slow it down and turn it off. The vehicle was not inspected by a dealer to determine the cause of failure.the current mileage was 115,000.updated 01/24/12*ljthe consumer stated he has since removed the cruise control servo unit that attached to the throttle body unit. Updated 01/25/12
August 2007 i received a letter from ford motor co. Notifying me of a defect in the speed control deactivation switch in my 2000 ford explorer.september 2007 i had the nearby dealer disconnect the switch per notice.as of today, april 16, 2008, the speed control has not been repaired in a "reasonable time".each time we call the dealer, we get the same answer "the part has not been received yet".i've driven 7 months without use of the speed control in my vehicle.i would really like to know when ford intends to get this part out to their dealers so that this problem can be fixed properly.this is ridiculous having to wait this long for a part that ford has known about for a while.
The contact owns a 2000 ford explorer.the contact received a safety recall notice for the vehicle speed control in august of 2007.since then, he was informed three times that the part for the recall repair would be available the following month.there had been no failure to date.the current mileage was 110,000.updated 03-18-08
Dt*: the contact stated while the vehicle was parked in front of the residence, a noise was heard, then fire was noticed coming from under the hood.the contact called the fire department who extinguished the fire and reported the fire as electrical failure from the speed control system.the contact took pictures of the charred vehicle.the insurance company deemed the vehicle a total loss.the dealership was contacted but never returned the call.the manufacturer was also contacted who informed her the vehicle was not included in any recall pertaining to the speed control system due to the vin.the fire department had not determined what caused the fire, however, the consumer had read about reports where vehicle were catching on fire due to faulty cruise control switches. Updated 12/13/06. Updated 04/03/07.
Ltr re numerous recalls on his 2000 ford suv explorer.
The contact owns a 2000 ford explorer.in august of 2007, the contact received a recall notice for nhtsa campaign id number 07v336000 (vehicle speed control).he called the dealer every month since receiving the notice and the parts are still unavailable.the dealer informed him in september that the parts would be available; however, they still had not arrived.the ford recall number was 05s28.there had been no failure to date.the current mileage was 103,000. Updated 03-05-08
While exiting the freeway vehicle began to accelerate on its own.driver tapped the brakes, and engine speed increased even more. As a result, driver lost control of vehicle.vehicle went airborne andlanded on the curve.
Consumer states that the cruise control would not disengage and the cruise control switch would not turn off while driving 70 mph. Vehicle at the dealer. Feel free to provide any further information.nlm
2000 ford explorer with a possibility of a fire hazard. Consumer stated that ford does not have the parts to repair this problem. Consumer would like this problem solved in a timely manner.
While driving 60 mph took feet off accelerator pedal and car speeded up to about 95mph, causing loss of control. Consumer had to use both feet on the brakes to try and stop the vehicle.the engine kept running full throttle pulling the vehicle thru the braking effort.consumer dialed 911 for help.consumer was advised to place the vehicle in neutral to aid in the slowing of the vehicle.the engine continued to wind out at full force.the vehicles momentum pulled consumer through a red light to a smoking stop.consumer has requested the tape as evidence.*jg
2000 ford explorer has a delay in shifting on transmission, o/d off light flashing and car winds out in between gears... Very costly so far and extremely dangerous!!!!!!!!!
I received notification from fordona recall for the speed control deactivation switch (scds) in august of 2007. I brought the vehicle to arrington and blount (place of purchase) to address the recall in early november.the switch was removed from the vehicle, the wire to the switch wastied to fixture and i was told to call the dealer to find out when the part will be available for the recall... It has been almost 5 months and several calls to770-963-1831, always speaking to the service dept and still no part... The reason for this note is last week i called on monday 3/17/08 and i was told some parts have arrived and i should get there on tuesday morning 3/18/08 - which i did...only to find out still no available part...karim abdullah.
Cruise control stuck - dealer treating as recall per ford recall #99s09 dealing with sticking cruise control.cruise control would not release throttle (brakes or off switch for cruise control) - vehicle had to be put into neutral, stopped and then engine stopped.this is a potentially fatal design error.the cruise control servo needs to relinquish control of the vehicle throttle once brakes or off switch engaged.it seems to be a re-occurence of the previous problem or an extension of the previous problem.vehicle build date was 12/06/00, per dealer.
I read an ap article about the nhts investigating "stuck throttles" from 2002 and newer ford explorers.i have a 2000 xlt explorer, all wheel drive, automatic transmission and it has had this problem since i bought it used 3 years ago.i have had this happen about 4 or 5 times since purchase and have reported it to the dealer who says there is no info on this from ford and they do not know what to do.for me, the stuck throttle has only happened in reverse as i am backing up.the throttle will go to full throttle by itself causing the car to quickly accelerate.the only way to stop it is to firmly hit the brakes with all my might, shift the gear into park or shut off the car. My point in contacting you is to make you aware that this is a problem at least going back to 2000 with the ford explorer and to hopefully find a cure for this dangerous situation.
While the consumer's wife pulled into the driveway, the gas pedalbecame stuck and caused her to run into the side of the house.the collision caused $18,000 worth of damage to theirhome.since the vehicle had been in the repair shop 8 times. Every once in a while the rpms revved up causing the engine to race.there were problems with the tail lights.the dealer/mechanic stated that they could not find anything wrong with the vehicle, so they could not repair it.after almost having an accident, the vehicle was taken to the chevrolet dealership and an electrical problem was found and the dealership repaired the vehicle.*scc
Accelerator pedal would stick when applying fuel. This problem only happens after stopping for a stop light or stop sign. Will be taking vehicle to dealer to check.
When placing the vehicle inreverse it will not move. Consumer has to floor the accelerator all the way down before it will move.
Ford recalls (03s03 / 03s04).*mr the driver seat back may recline while driving posing a safety hazard.also, the speed control on the vehicle may not disengage due to a binding condition between the speed control strand cover and the cable conduit.the consumer received a safety recall pertaining to the above mentioned, however she was unable to get the work performed in a timely manner as a result of the dealer not having the recalled parts. *ph*sc
Ltr re numerous recalls on his 2000 ford suv explorer.
Throttle stuck at full speed resulting in shutting off engine at high speed. Both conditions were at zero degree days.dealer said they would change cable at my expense.
While driving, the consumer activated the speed control and the vehicle accelerated, and the engine kept surging. The driver could not stop the vehicle.the drivereventually had to turn off the ignition, and the vehicle gradually came to a stop.recall#03v280000 was performed on the vehicle. *sc
While releasing the accelerator pedal the vehicle accelerated uncontrollably.the driver noticed that the accelerator pedal was stuck.the vehicle was taken to the dealer for inspection, and the mechanic determined that the accelerator cable needed to be lubricated.while accelerating, the first 1 inch of the gas pedal would bind resulting in fast acceleration, when the binding stopped, normal acceleration would take place.the cable underneath the dashboard was loose from attaching parts.dirt build up was in the cable along with a lack of lubrication. *sc
Cruise control sticks and continues to increase in speed. Application of brake, pressing coast or off switch does not release or stop car from accelerating. Only wat to stop runaway acceleration is to shut off ignition. This problem occurrd three times october 3rd, 16th and 25th. The defective cable was part of a ford program and was replaced september 5, 2003 and failed after thirteen months.
2000 ford explorer eddie bauer edition, under the hood fire, after being park in the drivewaynot running for approximately 30-45 minutes.
Reported same issue to the nhtsa on feb 1, 2005...on january 12, 2007, my husband was driving our explorer to work.he accidentally bumped the cruise control and the car began accelerating rapidly.he was able to put the car in neutral and pull to the side of the road without incident and turn the vehicle off, but he was unable to start it up again, the battery was drained.a friend of ours came and gave him a jump start, the car turned on but the engine was revving and he couldn't get it to stop.they car was towed to a local mechanic and they found that the cruise control cable was stuck internally which was causing the cruise control to stick and made the car accelerate on it's own.they disconnected the cable from the throttle body to prevent this from happening again.i contacted ford and spoke to a rep named frankie and filed yet another complaint, but they don't want to help us out at all.they want us to take the car to a dealer and pay for them to inspect the car.
The contact owns a 2000 ford explorer.the contact received a ford recall notice for the vehicle speed control: cruise control in august of 2007.he immediately called the dealer and was informed that the parts would be unavailable until december of 2007.the dealer also stated that he did not have to have his cruise control switch deactivated.since that time, the contact has called the dealer on several occasions and they continue to state that the parts were unavailable.the manufacturer would not provide any information regarding the recall.the vehicle has not been repaired.there had been no failure to date.the recall number was unknown.
While driving approximately 55 mph with cruise control enabled, consumer applied the accelerator pedal to pass the vehicle in front. After passing the vehicle consumer applied the brakes and cruise control did not disengage. There was no accident,but the cause could not be determined.
In august 2007 i received a safety recall notice (05s28) for my 2000 ford explorer and have periodically been contacting the local ford dealership but the necessary repair parts are still not available, 8 months later. The latest call earlier this week generated the usual response of "call back in 30 days." i'm reluctant to exercise the alternative of disconnecting the speed control system for fear of never getting the necessary repairs. The risk of a fire is a serious concern.
Rec'd recall #05s28 from ford motor company.recall was for possible fire due to a leak in the cruise control.we rec'd this recall in august of 2007.we called dealer in klamath falls, or and put on a waiting list since the part to fix the recall was not available.we keep calling but the part is still not available.i use my cruise control all the time and am very concerned that my car may start on fire.i have grandchildren in car seats that i am afraid i might not be able to get out quickly enough.this is a totally unacceptable length of time to wait for it to be fixed when this is a safety issue.we tried calling the ford motor co.customer service center and got a recording telling us to call our local dealer.we would appreciate your help with this matter.
Dt:the cruise control switch shorted out. Sometimes it would work and then other times it would not work, and finally quit working altogether. Had it replaced by mechanic,had not contacted dealer or the manufacturer. Cruise control failedon june 1, 2005.the clockspring failed and caused the horn to activate intermittently.
A recall was issued in august 2007 for the speed (cruise) control deactivation switch (recall 05s28).it is now april 2008 and i have not been contacted for the replacement part.ford stated in their letter that their "commitment, together with ford and lincoln mercury dealers, is to provide you with the highest level of service and support."i think that after 8 months, a "reasonable time" has been exceeded.it has become frustrating and expensive having to wait this long for a simple fix.ford motor company has displayed a failure to "provide me with the highest level of service and support."what has happened is, that ford motor co. Has failed to produce enough parts to support this recall.they know how many vehicles were potentially covered with this recall and should have prepared to replace/service this part in a "reasonable amount of time".meanwhile, i have been forced to be inconvenienced and absorb additional expense due to ford motor co.'s incompetence and short sighted.
Our 2000 ford explorer was sitting in the drive way for at least 3 hours and around 10:30pm (central), our neighbor came knocking at our door and told us that our explorer was on fire. I am now with out a vehicle to go to work and the insurance did not pay off all of the vehicle. I now have to sacrafice to pay for something i do not have and save for another vehicle at the same time.
Vehicle has rough idle almost to the point of stalling.dealer says they cannot repair. Ford customer assistance says they can do nothing.
Vehicle idles roughly.manufacture warranty recalls have not improved.different types/grades of gasoline have not improved.various dealer service departments unable to locate/fix problem.
While driving 65 mph cruise control engaged without warning,and vehicle accelerated to a high rate. Consumer shifted to neutral to decelerate the vehicle.
The vehicle would crank and then immediately die. In order to keep it running you would have to increase the rpms to above 1500. You would have to hold down the brake and accelerate at the same time to be able to drive. This happened twice. I took the vehicle to a local shop since ford claimed they did not know what the problem could be. After explaining the situation the mechanic informed me that he was 99% sure it was the electronic idle controller because he had replaced several of them on explorers which corrected the problem.this is a potential dangerous situation if you are not aware of how to over come the situation in a time of crisis. I believe that ford has a major problem here that needs to be investgated before someone is seriously injued or possible killed. The cost to repair was approximately $175.00, however i spent another $100.00 changing filters and cleaning injectors thinking it was a fuel problem.
Consumer was driving on the freeway and set the cruise control at 75 mph. However, the vehicle kept accelerating, although consumer had applied the brakes and the emergency brakes. Vehicle would not slow down. Had to circle the gas station 3 times before the vehicle would stop.the consumer stated that she ran 3 red lights before she could get the vehicle to come to a stop.the consumer slammed the vehicle into park going 50mph.significant damage was done to the braking system.the consumer was injured.the mechanic told the consumer that the brakes caught fire and she was lucky the fire put itself out.*tc
Just about a year ago, ford corp ordered a recall #05s28 -speed control system modification for my 2000 ford explorer. After repeated inquires to my local ford dealer, the "part" has still not arrived.i called ford headquarters today, and they said perhaps in june. What can you do to help?
The contact owns a 2000 ford explorer.the contact received a ford recall notice for the vehicle speed control: cruise control switch and scheduled an appointment to have the vehicle repaired.the dealer deactivated the cruise control switch and informed him that the parts would be available in december of 2007.he called the dealer again in december and they did not know when the parts would be available.the contact has filed a formal complaint with the manufacturer.there had been no failure to date.the current mileage was 73,000.
The consumer stated the cruise control became stuck. Consumer was driving on the freeway and set the cruise control at 75 mph. However, the vehicle kept accelerating although consumer had applied the brakes and the emergency brakes.vehicle would not slow down.had to circle the gas station 3 times before the vehicle would stop.significant damage was done to the braking system.the consumer was injured.the mechanic told the consumer that the brakes caught fire but the fire went out soon after.
Trouble starting.had to replace idle air control motor.
Dt: 2000 ford explorer was parked in front of the house.the consumers daughter saw t he vehicle on fire. The fire department said it was most likely a faulty circuit breaker.
It is completely unacceptable that ford issued a recall in august 2007 and the replacement part is still not available as of today 2/18/08.i was told by the dealership that ford is telling them to tell owners to check back at the end of april 2008 for the speed control deactivation switch.i've been checking since sept. 2007 when they told me to check back at the end of jan. 2008.this is ridiculous!
Dt: contact states2000 ford explorer xlt fully loaded vehiclehad been parked for 16 hours without being moved. At 5:00am. On 7-8-05 her car caught on fire. It was totally destroyed along with a laptop computer. The whole inside of the car was engulfed in flames. The fire department investigated the fire and said the fire seemed to originate from near the dash on thepassenger side dash panel. She never received a recall notice.
The contact owns a 2000 ford explorer.the contact received a safety recall notice for the vehicle speed control: cruise control in august of 2007 and the speed control switch was disconnected at that time.she has called ford almost every week since and they continue to state that the part is unavailable and they do not know when it will arrive.there had been no failure to date.the purchase date and recall number were unknown.the current mileage was 100,000.updated 4/11/08 updated 04/11/08
The contact owns a 2000 ford explorer.the contact received a ford recall notice in august of 2007 and scheduled an appointment to have the vehicle repaired.he was informed that the parts would be available in january of 2008 and would be notified when the parts would arrive.he called the dealer in march and had the cruise control switch disconnected.the contact was informed that the parts would be unavailable until june of 2008.he filed a formal complaint with the manufacturer.there had been no failure to date.the recall number was unknown.the current mileage was 78,000.
Idlespeed control valve failures on ford explorers cause the vehicle to crank, start, then immediately shut off.the vehicle will not maintain idle.the only way to keep the engine running is to continue to apply throttle.this is potentially hazardous if performed while in drive or reverse, as unintended acceleration (i.e. Audi 5000) can result.many explorer owners have experienced this problem.local ford dealer charges $200 to replace the valve.
Speed control dis-engaged by pacific ford, long beach ca, on 09/26/07, due to ford recall letter aug 2007. To date (03/03/08), the 05s28 recall has not been replaced. According to the dealership ford has not filled the replace parts. I have waited an excess of 7 months to have this part replaced. This is unacceptable. Ford needs be better prepared and timely action must occur.
Consumer 2000 explorer cruise control does not work properly.***no answer required*** the consumer stated the cruise control was inoperative. ( the letter is written in spanish).
Critical defect in the throttle linkage/cruise controls 2000 explorer. In two incidents involving the same conditions: 1) truck , when cruise control engaged, suddenly accellerated to speeds in excess of 90 mph, on icy and snowy interstate (january 2003), between nashiville and cincinnati, ohio.2) truck , when cruise control engaged, suddenly accellerated to exces of 90 mph, on dry interstate (71) between cincinnati, ohio and columbus ohio.in both occurrences, truck totally non-responsive to braking attempts, to the extent that drivers stood on the brakes to attempt disengagement of cruise control. All other attempts at turning off also ineffective (switches non-responsive as well). Brakes have been substantially damaged.drivers both maintain that accelleration happened without warning and only disengagement of the transmission (neutral) ceased accelleration. The rpm of the engine continued to maintain 4,000+ rpm and only could the engine be disengaged when vehicle was steered into soft ground to be slowed.this problem is repetitive and extremely dangerous as is, but egregious when mixed with icy/snowy conditions. Ford delaership non-responsive to greater issue; attempting to shif liability on drivers and expecting repairs to be shouldered by drivers/owners. Drivers maintain good driving records and now believe this problem to be life-threatening. Drivers have also noted multiple other consumers with same exact problem and are aware of recalls involving this same type of problem in other ford products.
Whentraveling on the highway at 70 mph4- wheel drive kicked in,causing transmission to downshift, resulting insudden acceleration. Consumer has contacted dealer. Dealer has attempted to repair problem after each of the 4 incidents by replacing harness, computer, electronic controls, and transfer case.new problem has since developed--electrical malfunction when using auto door lock feature.*ml
The contact owns a 2000 ford explorer.while in the house, the contact heard a loud sound coming from outside.she exited the house and noticed that the rear window was shattered on her vehicle.she discovered numerous complaints online pertaining to the rear window failure, but there were no recalls.the contact feels that this is a major defect.she initially thought that someone shot the glass with a gun.the vin was unknown.the current and failure mileages were 186,000.
The firestone tires were replaced with goodyear tires due to humming noises and recall#00t005000.the engine made noise, vibrated, overheated and would not respond upon acceleration.the vehicles faulty shocks caused noise when driving over bumps in the road, vibration and noise in the front end.the abs warning light illuminated.the drivers side window was off track, would not go up all the way and went up unevenly.the starter became stuck made scraping sounds.the consumer requested a full refund of the purchase price in accordance to the lemon law.*mr*scc*nlm
Various problems with 2000 ford explorer. *mr the consumer experienced problem with the wiper motor andthe power window/door assembly which squealed and rattled. *sc
The contact owns a 2000 ford explorer. The contact stated that while driving, the windshield wiper would activate without engagement. The vehicle was taken to a local repair shop where it was diagnosed that the multi-function switch was defective and needed to be replace. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure mileage was 169,000 and current mileage was 175,000.
Noticed that there was a gap between my liftgate window and my liftgate when backing out of a parcking space. I found that the post pulled out of the passanger side of liftgate window hinge leaving a smooth hole in hinge and metal in groves of post. Had no options but to leave window attached by only the driver side hinge and the latch at the bottom of window. Did not have proper tools to remove for safer driving.
My windshield wipers come on with the switch off.
When usingdefroster/defogger front windshieldfogged up severly. This could lead to a vehicle accident due to poor visibility.dealer/manufacturer notified.
The blend door, inside the heater plenum on the dash board of my 2000 ford explorer, failed. This is an extraordinarily expensive repair, and the history of this failure on this model is astounding. Once this failure occurs, there is no heat available in the cabin, especially dangerous when defrosting of glass is required.
Severe poor visibility when usingdefroster/defogger.it caused windshield to become fogged up, and could cause a vehicle collision. Dealer/manufacturer notified.
Abs light andbrake light stay on, indicating a problem withbraking systelm.also,heater and air conditioner malfunctioned. Please provide further information.
Consumer had the heat & defroster on.back window shattered in pieces. The collisionshop said it could be from a heating malfunction. Quite a few vehicle are coming in with this problem.the consumer states that the ignition was turned off and the door was closed when the window shattered into pieces.
The ford explorer was parked in our driveway at the time of the incident.the rear window was open and we were standing behind the vehicle when without warning the window exploded throwing glass fragments over 10 feet in all directions.the entire back window broke into pieces no larger than 1/4 inch in size.there were no previous mars or cracks in the back window and nothing hit the window before it broke.my biggest concern is that if the window had broken while we were driving on the freeway, our animals that are contained in the back of the vehicle could have been hurt by flying glass not to mention possibly jumping out of the vehicle.
Everytime it rainstail lights fill up with water.also, waterenters in the vehicle through the back windows.vehicle has been taken to the dealer on 4 different occasions. Dealer has resealed lights and windows as remedy, but the problem still occurs.
I was driving down the highway when my rear window in my 2000 ford explorer shattered.nothing hit the window from the inside or outside.this was extremely frightening, as it made a loud popping sound when the window shattered.pieces of glass wereall over the highway.the dealership and the ford customer assistance number claimed no liability for the incident.
The rear window shattered spontaneously while the car was parked in a locked garage.
While consumer was driving at about 60mphback windshield shatterd without any warning. Contacted dealer, and the dealer was not willing to do anything.
I proceeded into a no-touch car wash on 16 mar 02, temp. Was approx. 36 degress above zero, when the first coat of soap hitthe rear window, the whole window imploded inside of my explorer. The car wash did not hit the vehicle just the soap .ero
As i was closing the back door window of my 2000 ford explorer the window exploded spreading shattered glass into the vehicle, over and under the vehicle, over and under my second car parked next to it, on me, the driveway and throughout the garage. We have found glass particles as far as 25-30ft from the vehicle. We are shocked and stunned that something like this could happen and don't think ford realizes the seriousness of this incident. This isn't a warranty issue !! it's a safety issue.i could have been blinded and if thishad happened in a crowded parking lot it would have resulted in injuries to others as well.
I was driving south on i95 through bucks county pa and the rear window shattered and blew out.the price listed in damages was the list price for a new window.i was that there was a report on the news about windows blowing out but have not confirmed the information.
Shortly after purchasing the vehicle the left rear window began leaking during the rain.after two repairs the luggage rack was replaced and the seals around the windows were replaced.the tail light casings began to collect water after the second repair.after close inspection the case surrounding the tail lights were rusted.i have had the vehicle at the dealership 4 times for the leaking and it has not been fixed.water is gettiing into the electrical system of the vehicle through the tail lights.i have also taken the truck in 3 times for a grinding noise when braking.the dealer reported that it was an issue with the rotors and the problem was fixed.the brakes continue to grind during braking at slow speeds as well as fast braking.the lights and windows in the back of the vehicle are leaking to the point that the vehicle smells musty because of the water leaks.the dealer will not do anything about the water damage or the leaking.i am concerned that this will short out the electrical system on the vehicle and possibly result in a fire.i have asked for a representative from ford to inspect the vehicle and the dealer refuses.i have also contactedthe customer assistancecenter for ford motor company.please provide assistance with this issue.
Window mouldings are fit poorly.
My 2000 ford explorer's passenger-side rear power window shudders when it is rolled down. Yet ford has instructed me through our local dealer that it is a common problem in explorers, hence it is deemed "normal."i had followed the proper channel to complain to ford's vp of customer relations but they just notified me by mail the matters considered closed. Following are more details.1.first visit on may 7, 2003. Dealer claimed weather strip was too brittle. Part ordered. 2.second visit on june 4, 2003. Weather strip replaced. Problem persisted.3.third visit on september 12, 2003. Lubed regulator. Problem persisted. 4.last visit on october 22, 2003. Dealer contacted ford technical assistance and was told to check for loose bolt, which was replaced. Problem was still there when i picked up the car. 5.service representative was instructed by ford to inform me that the shuddering is common to all explorers and is considered "normal." hence, though problem is not fixed, ford will not authorize any more repairs. Indeed, an examination of other explorers in dealer's lot prove that many have the same shuddering problem, while some shake even more violently than mine does. In all cases, the problem seemed to be confined to the rear windows. Even the dealer representative admits the operation of those shuddering windows is not normal. I submit to you that an ill-fitted window that binds can shatter and seriously injure any passenger sitting next to it. If all explorers have a loose bolt in the seat-belt assembly, they wouldn't consider that normal just because it happens with high frequency. Be it a quality or design oversight, ford cannot be allowed to use a low standard as excuse to renege on a warranty repair.*la
This exlorer/eddie bauer was leased brand new.i have had nothing but problems beginning with the first week of having it (ie. Stalling, shutting off, engine failure, excessive wind noise, window/radio replacement, inaccurate fuel readings etc..).i have been bounced back and forth between the service and sales dept. Of the dealship.their favorite answer to a problem is,"we are unable to duplicate consumer concern."hello!!!!, this is why you get paid the big bucks!i am not an engineer or savy with vehicle terminology.however, i think i'm smart enough to know there is a major problem here.i am a single parent who is concerned for myself and child's safety.this has been a nightmare for me and i am reaching out to whomever will listen to my concerns.
1st transmission was found to have been sent from factory with no 2nd gear, which resulted in 3rd gear being destroyed, this was after 2 visits with could not verify comments. So at 3807 miles transmission 2 was put in, i was never told this was a refurbished transmission. Oct 30,2000 back in for a chirping sound while idling.jan 19,2001 back in for oil in air filter, and transmission sticking at 20 mph.seatbelts also on recall list.jan 23,2001 back in, still sticking at 20mph. Car found to be staying in 3rd gear, repairs made with gasket-trans v, mercon r v aut,gasket asy - tra, processor asy, and pats key all being replaced. Mar 9,2001 2nd key set will not start car, car reprogrammed.7/19/01 car back in shop, whines when turning,slowing down,accelerating, could not verify. Hesitate, then surges at 50mph,could not verify, passenger window will not roll down, replace switch.radio lights suddenly go off, radio stays on, replace radio. 6/05/2003 car seems to lose power, still running but wont drive, 60mph on a freeway!! car returns to normal for a few mins. Then o/d turns off, and light starts flashing about o/d turned off. Get to dealer- 4th gear wrong ratio, needs overhaul of transmission,o/d band & clutches are damaged. Cracked upper intake manifold, manifold & iac valve need to be replaced.car is now at 59,700 miles,warranty expired, and ford and dealership say i have to pay to fix transmission with documented problems, and i find out it was refurbised at that! dealer and ford will not stand behind vehicle because it has worked for 48,000 miles, calls in to ford regional manager, and complaints being filed any where i can.
For approximately two weeks prior to december 5th, 2004, the heat element in my 2000 ford explorer driver seat would become painfully hot under the left leg near the torso to the point where it needed to be manually turned off each time.it was turned off as it became painful, and we were concerned we would become burned and would the seat catch on fire.my other concern for this is someone, such as a diabetic, with neuropathy wouldn't feel the intensity of the heat and become burned.2) approx 2 weeks after the initial event the seat light will come on but no heat is produced.why did it take 2 weeks for the element (assumed) to burn out?3) the car is scheduled to go to an independant mechanic as i do not trust ford to do the right thing.the dealer is not concerned that my driver airbag light goes on and off at will for days or weeks at a time. They recalled the 98 and 99 models for a tensioner pulley problem and issued a service bulletin for the '00 but the dealer wants to charge $500 for the repair......most defects i took in for warranty repair remain unfixed, (mostly electrical in nature) including a rear wiper that rarely goes on, radio stations and clock display that occasionally can be seen and a rear passenger door handle that after 5 attempts (ford went against their engineer recommendations to do a recall) will unlock with power lock but the unsuspecting or in a hurry will just about rip a hand off to get it open.
I have a ford 2000 explorer xlt. The rear wiper works when it wants to usually when i don't need it and i am on the second motor for it. The check engine light stays on for three or four days then goes out for one or two then back on. I have lost all faith in ford. At times it will shut off when i am driving and it starts right back up, but won't idle for about 2 days after that. I've had it with ford no wonder their having problems selling their auto's. I am about to trade the vehicle and it sure won't be for another ford.
Upon startingvehiclewindshield wipers engage without warning.
Vehicle overheated/ thermostat, rear wiper motor stopped working, check engine light stays on continually, belt squeals on rainy days, radio comes on by itself, tires to be replaced, lived at same address since vehicle purchase and not even a notice for recall on tires.
Positioning of rear view mirror on windshield creates serious blind spot out front window.
1) inadequate driver's seat latch - driver cannot position seat back properly;2) running boards rusting without cause; 3) roof rack peeling without cause, and nothing has been done to correct these problems; ford dealerships cannot explain why the running board is rusting or the reason for the roof rack peeling.
While consumer was driving at about 60mphback windshield shatterd without any warning. Contacted dealer, and the dealer was not willing to do anything.
The first time i had a problem is when my car wouldn?t start on my way to work, and the check engine light came on. It was a few days after i gotten it. So i took it in and they said they checked the engine and turned off the light. They told me i should have it serviced. So i did. The other time i took it in, it had died on me while driving down my uncles apartment hill. They said they were getting some weird codes from the computer or something. They said they would get me an appointment with ford. Then they call later that day and tell me they will bring someone in to look at the car who specializes in ford models. I needed a car so i had to rent a car while they had my car in the shop so that i could take my son to the sitters and have a way to work. Only to find out when i got my car back, that unfortunately they didn?t have the tools to fix the problem so they will be sending my car to ford. So far its been about a week, they have not called me with a confirmed date on when i can take my car in to fix. Yesterday, (nov. 11)the engine would lug, once in a while my car will die out. When i started it up again about 5 minutes later, my check engine light wouldn?t go off. I called it in when i got to work. They told me that i could still drive it if it doesn?t seem different from before. I am still driving it, mostly because if i take it in, i won?t have any way to work and back home. They said they don?t give out loaners. I?ve been told that the car has multiple problems, and most of them different every time i go in. One time it was some kind of code stating that it thinks it?s a stolen car, now it some kind of timer. The first time it was cause i needed a service. It seems like the longer i drive my car the worse it?s getting. But really i have no choice. They won?t give me a loaner.i am paying major bucks to rent a car since i?m only 19. It cost me $65 the time i rented one cause i wouldn?t have a way to work.
Vehicle was parked and consumer noticed passenger's side middle window, vent window, was completely shattered into small pieces.
Windshield wiperswork intermittently, cut off at anytime, almost causing an accident.
The contact owns a 2000 ford explorer.for the past two months, the contact has experienced electrical failure with his vehicle.the instrument panel and headlights do not illuminate, the windshield wipers work intermittently, and the battery is always low.the vehicle was taken to the auto garage, but they were unable todiagnose the failure.the vehicle was taken to the dealer on april 8, 2008 and they stated that the headlight and globe wiring were the cause of the failures.the cost of the repair is $800.according to the manufacturer, the dealer informed them that the failure was not under the hood; therefore, they were not responsible.the contact believes that his vehicle is included in nhtsa campaign id number 00v072000 (electrical system:fuses and circuit breakers) and he did not receive a recall notice.the vin, engine size, and number of cylinders were unknown.the current and failure mileages were 100,000.updated 05/19/08 updated 05/19/08.
Consumer stated that windshield wipers would not stop at the resting place.consumer took vehicle vehicle to an independent mechanic, and was told that he needed a gm motor.consumer called the manufacturer, and was told that his vehicle was not on recall.
While driving, the windshield wiper failed.the driver's side door locked on it's on. The consumer was unable to unlock it from the outside.the driver has to go through the passenger's door to get inside the vehicle. The vehicle was taken to a garage for inspection. The mechanic informed the driver that the power train control module needed to be replaced. Please provide further details.
Windshield wipers intermittently become inoperable in rainy weather conditions, cause unknown.please give any further details.
16" tire recalled elsewhere, ford not honest, replaced myself $544.47. (dot number: vdcu1px469tiresize: 255/70/r16)
While engaging the turn signal and making a turn, the windshield wipers will engage.the dealer has been contacted and i was told this was part of a recall for 1999 models, but he hadn't heard about this on the 2000 models.said it is result of failed "multi-function switch".
Brakes failed on more than one occasion.took to dealer on sep.4 told on the 5th that nothing was wrong with them.i beg to differ because i didn't stop when i applied my brakes.rear windshield wiper moter is already out and had to be replaced.the front seat tracks also need to be replaced because they don't stay latched or they will not come up when you try to get them to.i was told the tires on my truck were fine, but i have a piece of the tire missing.i went on a trip to tenn. And it was 100+ degrees.we were stuck in traffic for over an hour.when we started traveling on the interstate again i had a horrible vibration in my truck while driving at 60 mph.( dot number: 8hxl tire size: p235/75r15 )
1) inadequate driver's seat latch - driver cannot position seat back properly;2) running boards rusting without cause; 3) roof rack peeling without cause, and nothing has been done to correct these problems; ford dealerships cannot explain why the running board is rusting or the reason for the roof rack peeling.
While driving at any speedwindshield wipers engaged lntermittently. The cause has yet to be determined.
Consumerwas traveling about 65 mph onhighway, and without prior noticewindshield wipers stopped working intermittently.dealershipwas aware of problem.also, when consumeer startedvehicle he had to shakeshift selector in order for it to crank.filures occur sporadically.
Windshield wipers experienced the same defect as stated in recall 03 v 159 000; but this vehicle was not included in recall due to vin.
Intermittentlywindshield wipers automatically come on.please provide further details.
The turning left smoke was coming through the windshield wipers.consumer was able to maintain control of the vehicle, and drove it home.the cause had not been determined. Consumer will contact the dealer in the near future.
This is a chronic problem affecting electronic (wipers, turn signal, instrumentation).
Dt:2000, ford explorer xls, left rear wheel broke while driving down the interstate. The wheel passed the consumer as the vehicle was swerving to the left.consumer took out 4 or 5 cable barriers, and then bounced back out to the interstate, then the vehicle spunaround and hit more cable barriers, then, hit one head one and that stopped the vehicle. Therewas no problem with the vehicle before this. The left rear wheel (factory alloy wheel) came apart as consumer was driving at 65 mph on cruise control.the center of the factory alloy wheel was still bolted with all 5 lug nuts.vehicle was totaled .
I was driving slightly uphill in stop and go traffic, off exit 16 on the palisades parkway, due to a controlled stop set up by police to check inspection and registration. I saw smoke around my vehicle, so i looked at my instrument panel to see if my car was overheating. My instrument panel indicated nothing was wrong. When i looked up, an officer was motioning for me to pull over saying my car was on fire. I quickly pulled over, turned off the car, got in the back seat to get my 1 year old daughter out of her car seat, and exited the vehicle. My wife quickly got out of the passenger seat and exited the vehicle. We were told to get far away. Two police officers tried to put out the fire with extinguishers, but were unable to get the hood open. We were out of the car no more than 5 minutes when it was entirely engulfed in flames. Fire trucks arrived approximately 10 minutes later, by then the car was completely destroyed.
While traveling at approximately 30 mph - an unknown component located behindfront left wheel seal snapped.consumer was able controlvehicle resulting in no injuries. *note:consumer mentioned that work was performed on vehicle prior to this incident occurring.please provide any additional information/attachments.
A wheel came offvehicle when backing out of driveway. Dealer tested the tires & wheels and found no fault.consumer wasn't satisfied with the answer.they remounted the tire back onvehicle.
Bearing broke on ford explorer.wheel was almost off the vehicle.fortunately going slow.
2000 ford explorer front right tire separated from vehicle.the right front quarter panel was damaged. The right front hub cover was missing.the lug screws sheared off.the right front door buckled and the lug nuts were missing.
Comsumer was putting new tires on the vehicle but could not because all four rims are not symetrically round, this is a defect from the factory where the tires will not balance or keep an alignment.nlm
Rims are not symeterically round.
Rims have bent out of round. Dealer will replace the tires.
While driving and with no warning, the left rear tire sidewall started to separate, causing a tire blowout.dealer notifed.size p235 175r15, dot6#m6hlfnwr2801.the vehicle started to sway to the left-2 times.the consumer's husband then started to decelerate, and on the third time the left rear tire exploded.the vehicle was very difficult to control, and damage was done to the panel(vent peelings), and the tires/rims needed to be replaced.(other) problems in detail are as followed:the wheel/tires were out of round, there was a vibration from the drive shaft, steering/excessive tire wear, and the engine thermostat is sticking.*scc
Rims are not symeterically round.
Front end shakes and the vehicle floats.vehicle wanders in between lanes.dealer replacedfront shocks, but the loose feeling is still there.the vehicle was vibrating due to bent rim. The brake failed at 6000 miles. There was engine noise and the cause was not known. The tires were on recall and were replaced by firestone. The shcock absorbers also failed.
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