We found the following complaints for FORD EXPLORER (1997)
Read complaints for FORD EXPLORER (1997)
The vehicle was involved in a head on collision but none of the airbags deployed upon impact. *nlm*scc *nlm
The absence of a driver side airbag disable switch has failed the safety standards of the country, morally.i am appauled the manufacturers won't recall these vehicles, or give owners the option for free disable switches to be installed.in addition, with all the reports of deaths to infants and teens with driver side airbags, i'm insulted that i need my governments permission to install a disable switch to protect my family.this is a design defect, everyone knows it.the manufacturer is responsible.it should be a massive recall.nhtsa should mandate all manufacturers to retrofit all vehicles with passenger side airbags with disable switches.it's the right thing to do.concern about air bag on-off switch. Added on 09-07-1999.
Consumer hit a telephone pole at 25 mph and the air bags didn't deploy.*ph *mr
Iwas in a frontalcrash on01/24/2012the air bagsdidn't deploy.causinginjuries, seatbelts were wore.
While traveling at approximately 50 mph consumer's vehicle collided with a deer when it crossed directly in front ofvehicle. Insurance adjuster stated thatfrontal air bags should have deployed. *note:connsumer'swife was injured, suffered back injuries.
About three months agoair bag light illuminated. Consumer took vehicle to an independent mechanic last month which stated clockspring had to be replaced.
Consumer states while driving 60mph had collision and air bag did not deploy causing injuries.nlm
While waiting at the stop light a van had failed to stop properly & rearended explorer. Vehicle then rearended another vehicle in front. Upon impact with other vehicle, the air bags did not deploy.vehicle was towed to dealer.
Vehicle was traveling at 40 to 50mph, when it was rearended by another vehicle.vehicle completely rolled over, and landed upside down.consumer has yet to contact dealer. None ofairbags deployed. There were four injuries.
While driving at 30 mph owner was in direct frontal crash, there was no deployment of drivers or passengers airbags. The cause has not been determined. Vehicle is currently at dealers.
Air bags failed to deploy during head on collision at approximately 55 mph.
Consumer called complaining about been in a collision and air bags did not deployed. Dealer was notcontactedat this present time.mr
Pe 00020: while driving 75mph vehicle started to vibrate. Was pulling to side when a loud explosion was heard. Lost control of vehicle, went towards median & hit guardrail.air bags failed to deploy. When vehicle finally stopped, got out & checked. Noticed no tread onleft rear tire. No serious injury. Firestone wilderness,size p235/75r15 with 61,000 miles on it. Did not have the tire.
Vehicle was involved in an accident. Another vehicle ran a red light and hit consumer's vehicle on the driver's front fender area. Upon impact,both air bags did not deploy. Speed of vehicle was not determined. Dealer / manufacturer was not contacted at this time.
Car was hit in the right front at 50mph and then hit in rear when the airbags and seatbelts did not work.
- the contact called regarding a 1997 ford explorer.the airbags did not deploy.the driver of the vehicle was driving around a curve,andthe road conditions were icy and snowy. The driver hit an embankment head on and the vehicle flipped over.the driversustained fatal injuries.there were two other passengers in the vehicle that were not injured.it is unclear whether the driver was wearingtheseat belt.one of the passengers removedtheseat beltand the other passenger's seat belt was not on so that they could get out of the vehicle.it wasunclear whether the passenger removed the seat belt from the driver as well. The vehicle was towed to a tow shop where it remained.the contact did not take possession of the vehicle at this time.the tow shop plannedto sell parts of the vehicle.itwas unknown whether there were pictures taken of the vehicle.the contact had a police report the contact stated that the previous owner said that the vehicle had been involved in a recall for the airbags in the past.
Consumer was traveling about 60mph on highway and a bear was in the lane, she hit the bear and dual airbags didn't go off. Dealership was aware ofproblem.
Air bagdid not deploy in front end collision.
Dt*:the contact stated while driving 20mph a vehicle collided with the contact's vehicle.this was a side and frontal impact and the driver's side air bag did not deploy.the seat belts were in use.no injuries were sustained.the vehicle was towed to an independent repair shop.upon inspection the steering wheel was separated three milliliters as if the air bag was going to deploy.the airbag warning and check engine light were illuminated.the manufacturer has not been alerted and no repairs were made.
Started applying brakes after going 30mph. Vehicle did not slow downor stop. Rearended several vehicles. Upon impact, airbags did not deploy. Left front wheel came off. Prior to impact, cv joint made knocking noisewhen turning. Took to dealer twice for knocking noise.
I was involved in an accident in february that was not my fault.the other driver failed to stop at a stop sign and came into the intersection as i was coming from through it.i was wearing my seat belt and the airbag did deploy, causing the majority of my injuries.i had several lacerations on my cheeks, chin and mouth.my upper lip was split open and i sustained a serious injury to my jaw.all of these injuries were caused when my head went forward as the airbag cover popped back and the airbag was inflating.the airbag hit me in the face with such force that it left my jaw permenantly injured.i am an 5' 5 1/2" tall and do not sit particularly close to the steering wheel.there is an obvious flaw with the design of the airbag.
While driving at 40 mph another vehicle ran a stop, causingconsumer to hit the other vehicle on the side. Upon impact, driver sideandpassenger's side air bags didn't deploy.
Accelerator pedal had stuck while driving. This increasedspeed of vehicle while going 60mph. Was trying stop vehicle by stepping on brakes. But,vehicle hita building,tires were still spinning afterimpact. Air bags failed to deploy.
Consumer states while driving 40 mphhad head on collision the air bags did not deploy.*mr
No deployment of driver's side air bag during a collision resulted in driver sustaining injuries. Vehicle totaled.
While driving at 55 mph and trying to avoid being hit by another vehicle, explorer ran into a guardrail, andshoulder belt didn't preventconsumer from hitting her head on windshield and falling onpassenger's side of vehicle.also, driver's side air bag didn't deploy, althought the passenger side air bag did.*ml
When truck crashed into ahorse head-on, traveling about 38 mph, there was no deployment of the driver's side or passenger's side air bags. Driver was injured.damages estimated at $10,000 dollars. *ml
Rear seatbelt will not stay locked. It to would be hard to keep child seat locked in properly. Dealer notified.
Wheneverplacingccs seat inmiddle of back seat, andwhoever sits on either side ofseat will be trapped. Push release button on the ccs is too close to the seat belt buckles onregular seatbelts, andconsumer can't gether hands betweenbuttons.
My complaint deals w/ a carseat swing shield arm that broke while taking my son out of the seat.the carseat is an evenflo horizon i product.
The vehicle automatically popped into 4x4 mode without warning. When that happened the vehicle made a loud grinding noise and stopped in the middle of traffic.*nlm the vehicles wipers also became inoperable.the windows could not be opened.the interior lights failed. It was later determined that all these failures were as a result of a faulty gem module.the module has been recalled in canada.*nlm
Consumer states after vehicle was shut off, the locks would not work, lights would go on and stay on, and the alarm would go off at all hours, possibly an electrical problem.
About a mile from an intersection i noticed the check engine light turned on. Approaching the traffic light my brake pedal had lost pressure and went to the floor. I had to pump the brakes to get the vehicle to stop. I noticed some smoke coming from the driver side of the hood but thought it might be from the old pickup truck next to me. The light turned green and the vehicle "sputtered" suffering a loss of horse power but i was able to drive the car about 150 yards and coasted into a gas station where i parked at the far end away from the pumps. At this time i noticed more smoke and flames coming from the driver side of the hood so i went inside to ask for a fire extinguisher but the cashier said he had none. I then asked to him dial 911 because my vehicle was on fire. I went back to my vehicle and removed some paperwork from the seat and waited for help to arrive. I just had the vehicle serviced by covert ford on march 16, 2011 for the factory recall of the speed control deactivation switch, (brake pressure switch) which is what i believe cause the fire. I believe that when i had to pump my brakes to stop the vehicle the brake fluid was leaking onto the exhaust manifold. According to the fire officials at the scene there was no way to determine the point of origin of the fire but the damaged area is right below the brake master cylinder. (i have pictures and video). Thank god there was no other damage to property or lives. I only had liability coverage so i signed the title over to the tow truck driver and lost my transportation. I bought the vehicle on april 19, 1999, took care of it for almost 12 years without incident and a week after having it serviced for a fire safety issue, it caught fire and burned. I put about 100 miles on it after it was serviced by the dealer before the fire began.
While driving the consumers vehicle caught on fire under the dash.it was later determined that the consumer never receive a recall notice related to this failure because she moved but the mail was later routed to her.the consumer wants to know what action can be taken since the recall has expired.*nlm
The 1997 ford explorer 4d eddie bauer edition has a computer controlled message center.the message center controls among other things the vehicle headlights and fog lamps.the light out module (lom) also known as the indicator warning system control is located inside the message center console and runs "hot" in temperature because of a flawed design.the current design leads to internal electrical system failures that result in a loss of the low beam headlights.the system is designed to notify the driver of a headlight or lamp failure, etc, however, the failure of the notification system causes the low beam headlights (and fog lamps as they are on the same circuit) to fail.on june 25, 2014, the second failure of the system occurred (we are the original owners and have previously replaced the indicator warning system control or light out module (lom) at great expense).ford motor company must recall the 1997 ford explorer eddie bauer edition and any other like designed ford product with a light out module (lom) that fails leaving the driver without low beams and no means of fixing the said defect without an authorized ford dealer's repair (at great expense) that is life threatening in the interim.such repairs are not possible if on an extended trip in rural settings.the absence of low beam headlights after sunset and before sunrise is life threatening and unacceptable to the occupants of a 1997 ford explorer as well as to pedestrians and other vehicles who cannot see the ford explorer operating without headlights.the corrective solution needs a venting system such that the message center does not continually melt the indicator warning system control or light out module (lom).thank you for your service and for your prompt attention to this defect requiring a corrective recall.
While driving my 1997 ford explorer sport the speedometer would drop to zero and i would not know how fast i am actually driving. The tachometer is also affected and, probably, the odometer. My mechanic has changed the speed sensor but the problem remains. An internet search has turned up numerous complaints of the same issue with the result being a faulty programmable speedometer/odometer module (psom), which is located in the dash. This is a very costly repair. Some individuals are just purchasing gps units to determine how fast they are driving. It is my opinion that ford knows about this issue and should be required to repair/replace the psom. Aside from the obvious safety problem of not knowing how fast i am driving, this problem also causes the odometer to read incorrectly.
I recently found out my vehicle has an open recall regarding the possible leakage of the speed control deactivation switch, which could cause a fire whether the vehicle is running or not. The ford manufacturer's recall #09s09 and the nhtsa recall #09v399000. This is still an open recall.i contacted ford recall center today and they are refusing to remedy this hazardous recall due to the age of the recall and the age and miles of my vehicle. This is a safety issue and ford should fix it as bodily injury or even possible death could occur if this recall is not remedied. My vehicle is running properly for the moment but since this is a safety issue, ford motor co. Should be required to fix it no matter the age of my vehicle.
Consumer states of having electrical problems with the vehicle. Please add more information.mr
Dt: the engine light came on. Consumer took vehicle to dealer ,who said they could not get it in until saturday forrepairs.tuesday the vehicle caughtonfire with the engine not running.the vehicle had been parked with engine turned off for about 5 minutes , and when consumer returnedthe vehicle was in flames.the fire was most prominent in the front.the fire dept came, and they said the vehicle caught fire from the dash and head area and it was electrical in nature.the vehicle was totaled. Thereare police and fire departmentreports as well as photographs.no other indication as to why this happened.
Today is the first time since i have owned the truck as i was driving it and started right back up, and about 6 hours later my neighbor noticed my truck on fire.flames were coming from behind the left front wheel well.my mechanic said looks like e-brake cable started to weld it self and caught the body mount on fire.e-brake cable melted plastic housing inside the truck.
My 1997 ford explorer started fire in the engine area after practicing football for 45 min in the school.it was a total loss by the time fire men arrived.they said it was either fuel or electrical related.
Approx. 2am, the vehicle caught on fire. Fire dept. Report confirmed electrical fire.
Truck will not start. Sometimes driver has to pop the clutch.sometimes the truck has to be push before it will start.
I have no explanation for the fire, the car was parked in my driveway.it had been driven about a block from my home and then it was returned to the driveway.my uncle son sitting in the living room when they heard the car alarm and looked out of the window to see clouds of black smoke coming from the truck.my son attempted to put the fire out but it was to intense, my son called 911.this would have killed someone if they had been in the car.photos are available. Fire department could not say what caused this fire. The tires even melted. All severe damage was to the front end.the car had not been in any kind of accident, there is no explanation for this fire.please contact me for photos. Not sure what to do but i need to make sure no families.
While driving at 35 mph consumer heard anoise, then vehicle stalled. The spark plugs blew out. An independent technician indicated that engine cylinder need to be replaced.
Several problems with this auto, it seems to be falling apart.the driver side seat belt no longer latches.we have to loop the driver side through the passenger side. It appears this is an issue with several of these models. This is a serious safety hazard and seat belts are mandatory by law.is there anything being done?the left turn indicator has had electrical issues for years.it makes a zzzz sound and no longer works. I am also down to only one door that the key works on. That is the back lift. The door key had not worked on the driver side for years, then the passenger side went.i have the same heat problem the others are having.you either get full on heat and have to turn it on and off when it gets too hot or you get partial ac, always a little warm.both the ac and heat has been serviced, the problem is in the switch somewhere.and now the reason i'm writing is i have major electrical problems. Fuses and solinoids have been looked at, there are no longer lights in the dash area. The lights on alarm (ding ding ding ding) remains on when the car is off, the keys out and the door shut which has drained my battery completly.i have jumped started it twice and now it sits in my driveway because it will cost a fortune to have the electrical looked at.if this is an issue with anyone else it should be reported to ford.not only can i no longer drive this car, it would be totally unsafe to use it.i need 4wheel drive just to get out of my driveway in winter and have no idea how i'm going to come up with the money for all these repairs.please advise if there are any recalls that address these issues. The incident date i listed below is for the time the seatbelt started to fail completly.we were on a vacation trip!
The cars heat/ac would switch between high heat to max cool.i took it to the local ford dealer and was told it was a problem with the blend door and would cost about $1100.00 to repair.the repair would include a updated blend door motor and a new air plenumthe service person also stated this problem is very common in explorers and it is just a matter of time before they all fail.
My lights don't work stabilizing bar is bad,speed control dose not work security key code not working,door controls do not work.wiper work sometimes.ball joint are bad, tires wearing bad,,bushings are very bad.transmission is starting to slip,all wheel drive does not work, it grinding sound.heaf light only brights work.
Dt*: the contacted stated while starting the vehicle the fuses for the horn, cruise control, dashboard lights and compass burned out. While driving at 40 mph. With out replacing the fuse, the engine warning lights illuminated. When the engine compartment was inspected, brake fluid was observed to be leaking. The vehicle has not been to service dealer however the manufacturer contacted. The manufacturer informed the contact, that the vehicle was not included in the recent ford recall expansion, which the contact heard about on the news, due to the vin.
Intermittently various components will become inoperable due to a deffect in the electrical system. Dealer has inspected the vehicle.
Nov '00 - truck would not start, had to get jump start.took into the dealer for service.diagnosis - idle air control valve replaced. Dec '00 - truck would not start, had to jump start.took to a local mechanic.diagnosis - gem module replaced.jan '01 - truck would not start or jump start.towed to dealer.diagnosis - crank positioning sensor replaced.told by dealer that these all were electronic parts.no explanation as to why they would fail with such low mileage.currently, the 4wd indicator lights on the dash flash periodically.left voice message with dealer service on 2/5 to discuss/fix.
While driving 55 mph vehicle caught on fire on its own.pulled over, and the fire department extinguished the fire. Vehicle was towed to a garage for inspection. The cause had not been determined at this time.
Electrical failures continually replacement of the faulty pcm module and spark plugs did not rectify failures.
Our 1997 ford explorer was parked in the driveway while we were asleep.it caught on fire and burnt completely up destroying a 6000.00 stereo system, 2 sets of golf clubs, part of a deck, and parts of another vehicle.
Electrical fire originating behind radio section of dash.
On december 23rd, 2016 i was coming home from work around 6:00 pm. My car was a 1997 ford explorer eddie bauer edition. I had just gotten off of the highway and turned onto my road when i began to smell smoke, so, i pulled off into an empty parking lot beside a walking trail. I could tell that it was an electrical fire, but, it took me quite a while to figure out where it was coming from. I checked under the hood - but nothing seemed to be wrong there. Then, i got back into the car and the smoke kept getting heavier. I began feeling around for something that was hot. I checked the dash, the vents, the steering wheel, the seats - almost everything before i checked the center computer console. In the middle of my car - directly under the radio - there is a computer module that displays the gas mileage, oil status, and if there is a problem with the lights on the car. The module had recently started displaying a "check headlamps" message. Well - i had done so and they were working fine - so i did not think anything of it. Turns out that the fire had started under the center computer module. I guess that the car should have blown a fuse but instead - started a fire. I tried to rip the cover and the console up - but it was screwed down and i had no luck. At that point, the flames started to spread very quickly and the entire car went up in flames in a matter of minutes. I called 911 and got as far away as i could with my belongings. The fire truck and fire fighters came within five minutes or so and put out the fire before it reached the gas tank. The bottom half of the car remained untouched, however, the interior was completely destroyed. The seats had burnt off and the steering wheel was completely gone. I'm still in my teenage years - so i did not know how to deal with this situation properly. I am just glad i am alive and that i was able to get out of the car in time.
Dt*: the contact stated while traveling 50 mph on any road condition, the vehicle swayed violently from side to side.the sway bar was replaced in 2003.a few months later, the contact noticed there was a nhtsa recall, #00v402000, regarding the suspension.the service dealer was contacted and determined that a diagnostics test needed to be performed before any work was to be done.the test showed the upper and lower ball joints along with the camber castor kit were damaged.also the passenger and both rear doors did not open.the front driver's door had difficulties closing on two occasions.the contact received a letter from the manufacturer which offered $6000 for a trade in.the vehicle was not included in the recall due to the vin.the locks were inoperative, the headlamp switch was broken. The vehicle needed upper and lower ball joints, however the consumer declined all repairs. Updated 10/11/06.
Dash panel will go out. Headlights will stay on , but tail lights will not. Dealer has tried 4 times to remedy the problem. Sometimes it will work properly for about 2 weeks, but then defect will reoccur. This is an intermittent problem.
Vehicle started out fine. After a month of driving, far left dash lights died out. Those are the ones illuminating the oil pressure and battery. A few months later, the lights illuminating the speedometer and tachometer died out as well. This is not normal. Personally, i think it might be a short to ground, but i still have yet to find out.
Battery failed.
I was just wondering why dreager ford did not tell me of the recalls (i saw from your website) when i took my vehicle in to be worked on three deferent times for a charging problem. Also is there a way to trace this vehicle history using the vin number? no summary listed for above vehicle.
Battery exploded whilevehicle was idling. No fire or injuries.
Battery cable misaligned,dealer made location correction.mgm
Received recall notice (#98v06000), alternator. Took vehicle in as requested. Mechanic tightened bolts. Does not have the new, revised bolts. Would need to order the revised bolts for vehicle.
No summary listed for above vehicle.
On monday, january 7, 2008, i parked my vehicle and noticed a burning smell. I opened up the hood and noticed flames shooting out of the alternator.by the time i was able to get a fire extinguisher from the nearby house, my suv was fully engulfed in flames.fire department and police came to the scene.fire department extinguished the flames.the suv is a total loss.
Two-tone horn failure.
While traveling and when depressing hornit did not sound off . Dealer has been contacted and refused to repair. Please provide further information.
The crank sensor wiring, for the starter (ignition), will not start the vehicle. Took to dealer & was informed what problem was. Vehicle is out of warranty & dealer refused repairs unless paid up front first. Vehicle was under warranty in beginning.
Ignition wires and plugs need replaced, consumer feels dealer should make these repairs.
Ignition fuel butterfly valve failedcausing the gas pedal to stick.
I didn't think there was a problem initially but the vehicle has stalled multiple times at various speeds. Until the california court case against ford about the ignition system there has been multiple repairs from the fuel filter to the injectors. All of this did not solve the problem. I pleade to ford the nhtsa please recall this problem before people get hurt or killed in accidents. I am a proud ford owner and love my explorer please help your loyal customers.
While driving iginition locks up.
Electrical failures continually replacement of the faulty pcm module and spark plugs did not rectify failures.
Driver's side seatbelt would not release.consumer had to use scissors to cutseatbelt off.consumer has contacted dealer.also, the ignition assembly unit failed and the back seat latch was missing.
Ford definitely has an engineering problem.is the nhtsa gonna deal with it or, are we going to wait till we have another wilderness tire issue.my explorer has consistently shown severe skip/miss for the past 2-months.at first indication....i scheduled it in to my local dealer (rochester auto collection -a division of ford), who determined that it needed new ignition wires.(mind you, this vehicle only has 42,000 original miles, as i bought it new).three hundred bucks later, i notice the vehicle performing no better on the day i picked it up.so....we schedule a second visit.during that visit, they "dink around" with the throttle.again, the day i picked it up, i noticed itwas no better.so....in we go for a third visit.during that visit i am advised that the timing chain tensioner has broken off and that they will need to pull the engine out to repair.so, we schedule that 3-day service visit.and here i am today.....after having picked up the vehicle, and now it is worse!!this is a $30,000 vehicle with 43,000 miles that runs worse than my son's '95 cavalier.as i review the database of consumer complaints, i note many, many issues relating to this timing belt tensioner.so......when is the nhtsa gonna step up to the plate, and make ford get their "ducks in a row" and fix this issue. As it is right now, between the tire incident and then this, i sincerely doubt i will ever buy a ford again.
When it's cold outside vehicle hesitates to start.consumer adds that the seat belt locked in place on passenger side, consumer's child was locked in and could not get out, seat belt had to be cut in order to release child; ignition locked up and would not crank for 2 hours.
Spark plug failed.
Consumer was starting vehicle in the morning and there was a loud boom with a toxic smell. There were no flames. Started it again, and it didn't do anything.there was a small mini explosion underneathhood.dealer stated that uper intake had blown to pieces. Undetermined of the cause, but assuming amissed fire. Right rear gasket intake manifold failed and was replaced. Spark plugs were replaced. The fan belt were replaced.
Pcm sensor failed.
Electrical failures continually replacement of the faulty pcm module and spark plugs did not rectify failures.
Four wheel drive computer failed.
While driving at 70 mph computer shut down, causing the consumer to have no power/no steering and no brakes. Consumer had no prior warning.
Engine o-rings and computer program faulty causing continued engine stalling.
Vehicle experienced several engine problems, consumer stated that the engine sounded like no oil was in it when started, dealer has replaced gaskets, upper intake cam tensioner three times, and there was a coolant leak.left front door hinge replaced, it was making noise.power steering pump was replaced, it was noisy when turning the wheel.vanity mirror on driver's side would not close all the way and popped when opened, dealer replaced it.the right front of the vehicle was lower than the left front.brakes were squeaky, dealer replaced front brake pads and turned rotors.a tap noise was heard while playing cd's.vehicle experienced several transmission problems,while going over bumps and railroad tracks, transmission jumped out of gear, dealer intalled overhaul kit because the clutch had burned. 4 wheel drive was inoperable and made a rubbing/groan noise, when reversing and putting intor drive, consumer heard popping noise, dealer replaced rear transfer case flange and removed driveshaft.vehicle would not start, it would turn over, dealer found the pcm was not wiring, dealer replaced pcm.
When pulling off the vehicle chokes off. Dealer contacted and states a computer problem, but cannot repair the problem.numerous occasions the dealer has been contacted, and cannot fix the problem.
Vehicle experienced misalignment.in addition, replaced fuel gauge sendin gunit/air bypass valve/ water pump/seat release/passenger's door and computer.
Consumer states that after driving vehiclekeys can be removed and vehicle will still operate as thoughkeys are still in it.also, vehicle willstart up on its own before the key is inserted.
-the contact stated that he had not been able to start up the 1997 ford explorer since 02/09/07.the contact had replaced the starter, the spark plugs, and continues to experience the same failure.they pulled the front end of the motor and noticed something snapped and was sitting in the pan.the contact had been on the internet and had noticed that other explorerswere havingthe sameproblem.the current and failure mileage were both 98000 miles.
Replacement of engine due to defective parts; throttle body plate and cam chain guide on motors.the engine throttle plate stuck while the consumer was warming the vehicle on a cold day.recall #00v422000.the consumer requested reimbursement for the defective engine.the starter did not kick in per invoice. *sc
When starting vehicle up, and about two minutes afterwards there was smoke coming from the steering wheel column which caught on fire. Consumer was able to put the fire out.
While driving vehicle lost power completely and could not be restarted, without warning, in for repairs.
Electrical problems with door control panel continually.
Approx 1 month ago, vehicle failed just after leaving the freeway and had to be towed to dealer.the problem was found to be the main fuse controlling all drive-train components, including computer, fuel injectors, transmission, etc.the dealer ( harris ford) could not find the cause after two days of investigation.i was returned the vehicle with two extra 30 amp fuses (and a $500 bill)in case the problem recurred.approx. Two weeks later, the vehicle again died, this time in portland, or.fortunately it did not happen on the freeway, since all power was lost when the engine died.the vehicle has been at a portland dealer for the past week, again with no explanation of the cause.despite the fact that the vehicle will not run, and i have an esp, ford nor its dealers will commit to covering repairs under warranty.had this happened at freeway speed of 60 or 70 mph, a serious accident could occur, potentially with fatal injuries.
Vehicle stalled at 25 mph,also , when going over a small bump rpms went up to 4000-5000. Mechanic thought vehicle stallingwasan electrical problem,not taken to dealer yet.
When startingthe car a fire started under the hood.
While driving vehicle caught fire under the hood . Vehicle was totaled. Manufacturer has not been notified.
Jumper harness failed.nlm
Head light and fog light wire exposed and loose in the front wheel wells, when driving through snow and ice buildup of ice occurs on the wires, then the wires break, causing sudden outage, wire need to be rerouted.
When starting car a fire broke out under the hood.
Vehicle seems to go through headlight and fog lamp bulbs rather quickly.i have replaced both headlamps once, and the driver side headlamp a second time.i also have had to replace both fog lamps twice.driver side brake light also has been replaced once and is out again.dt
While driving on flat surface and no warningvehicle starts smoking under hood.consumer pulled over. Dealer notified.
The back up lights go out. The fuse had been replaced several times. Have taken to 4 different dealers for same problem. Seems the back up lights & rear defroster are connected together.
Dash panel will go out. Headlights will stay on , but tail lights will not. Dealer has tried 4 times to remedy the problem. Sometimes it will work properly for about 2 weeks, but then defect will reoccur. This is an intermittent problem.
Dealer claimed couldn't duplicate.2nd time-replaced multifunciton switch and flasher. Now ok.
Faulty gem module caused malfunction of the windshield wipers, 4x4, lights and power windows.nlm
Blend door actuator on 97 ford explorer eddie bauer is not working properly. Dealership is quoting $1000 to fix it because dash board have to be removed to fix it. I think there should be some sort on recall on this because it is a common problem with this vehicle.
In february 1998 the number 40 and 50 began to dim in the speedometer.the dimming has spread troughout the instrument cluster.after several repair attempts the instrument cluster was replced in october 1998.the new one is worse than the original. The problem has continued to spread.at the present time all numbers in the speedometer are either dim or do not light up.the problem has spread to controls on the steering wheel, controls on the door, and the radio.controls tht do not light up at all are power window adjuster on door, knob to turn on lights, gauges for controlling the light for off, low, or high, and the knob to adjust dimness of instrumnet cluster.ford had an engineer to look at march 31, 1999.he concluded no reapirs were needed.the problem worsens daily.i am now going through a case with a dispute settlement board.if that fails i will have to contact an attorney.ford refuses to make repairs.rental vehicles i have received from them have the same problem. Ford motor compnay continues to state they have seen no other vehicle produced bythem with this problem.your database suggests otherwise.i would like the nhtsa to investigate before someone is killed due to this vehicle failure.
Several problems with this auto, it seems to be falling apart.the driver side seat belt no longer latches.we have to loop the driver side through the passenger side. It appears this is an issue with several of these models. This is a serious safety hazard and seat belts are mandatory by law.is there anything being done?the left turn indicator has had electrical issues for years.it makes a zzzz sound and no longer works. I am also down to only one door that the key works on. That is the back lift. The door key had not worked on the driver side for years, then the passenger side went.i have the same heat problem the others are having.you either get full on heat and have to turn it on and off when it gets too hot or you get partial ac, always a little warm.both the ac and heat has been serviced, the problem is in the switch somewhere.and now the reason i'm writing is i have major electrical problems. Fuses and solinoids have been looked at, there are no longer lights in the dash area. The lights on alarm (ding ding ding ding) remains on when the car is off, the keys out and the door shut which has drained my battery completly.i have jumped started it twice and now it sits in my driveway because it will cost a fortune to have the electrical looked at.if this is an issue with anyone else it should be reported to ford.not only can i no longer drive this car, it would be totally unsafe to use it.i need 4wheel drive just to get out of my driveway in winter and have no idea how i'm going to come up with the money for all these repairs.please advise if there are any recalls that address these issues. The incident date i listed below is for the time the seatbelt started to fail completly.we were on a vacation trip!
Electronic module failure not an add on component.please contac john at superior investigations at the above work number for additional information.
Dt*:the contact stated while driving various speeds the cruise control was inoperative when engaged.the vehicle was inspected by a dealer who determined the cruise control switch needed to be replaced.after the cruise control switch replacement, the problem persisted.the vehicle was taken to an independent repair shop who determined the electrical wiring had melted in the interior dash panel area.no fire was seen.after new wiring was installed, the problem was corrected.there was a nhtsa recall, # 05v388000, regarding the vehicle speed control.the vehicle was not included in the recall due to the vin.the manufacturer was alerted.updated 9/22/2006 -
In february 1998 the number 40 and 50 began to dim in the speedometer.the dimming has spread troughout the instrument cluster.after several repair attempts the instrument cluster was replaced in october 1998.the new one is worse than the original. The problem has continued to spread.at the present time all numbers in the speedometer are either dim or do not light up.the problem has spread to controls on the steering wheel, controls on the door, and the radio.controls tht do not light up at all are power window adjuster on door, knob to turn on lights, gauges for controlling the light for off, low, or high, and the knob to adjust dimness of instrumnet cluster.ford had an engineer to look at march 31, 1999.he concluded no reapirs were needed.the problem worsens daily.i am now going through a case with a dispute settlement board.if that fails i will have to contact an attorney.ford refuses to make repairs.rental vehicles i have received from them have the same problem. Ford motor compnay continues to state they have seen no other vehicle produced bythem with this problem.your database suggests otherwise.i would like the nhtsa to investigate before someone is killed due to this vehicle failure.
I was driving the truck on my way home.i had driven 12 miles when i notice smoke coming out of the dash board by the steering column.i pulled over and by the time i grabbed my laptop and walked approximately 10 feet from the vehicle to call for help the truck was filled with black smoke and was on fire. I have pictures of the burndt truck, if you would like to see them.i also still have the burndt truck.i have always felt there was a fault somewhere in the dash on this fire. If you would like to see the pictures or the vehicle that can be arranged.
Faulty gem module caused malfunction of the windshield wipers, 4x4, lights and power windows.nlm
(1) cruise control, normal useage(2) when the cruise control is on for more than five minutes, the cruise control switch controlling accel, coast, resume, on the steering wheel becomes hot. Furthermore, approximately 30% of the time, the vehicle will suddenly accelerate when the coast button is depressed, resulting in two near misses, with temporary loss of control of the vehicle.(3) the failure still exists, however i have not used the cruise control for two months. I had contacted a ford dealership fully explaining the problem and was told that there was no recall; i would have to take the vehicle in and pay for it.
My lights don't work stabilizing bar is bad,speed control dose not work security key code not working,door controls do not work.wiper work sometimes.ball joint are bad, tires wearing bad,,bushings are very bad.transmission is starting to slip,all wheel drive does not work, it grinding sound.heaf light only brights work.
When i drive my vehicle, i press the gas pedal and it feels heavier than normal. Then when i press the brakes to slow down it has a clocking sound. And it pulls back when i press the gas pedal to go faster.
It is hard to keep the vehicle in the lane when on the freeway.the front end has been done and the tires replaced.manufacturer stated this vehicle was not included in the recall.
While driving 65 mph vehicle started swaying uncontrollably.consumerwas able to maintain control of the vehicle, and drove it to a dealership for inspection. Mechanic determined that the sway bar sheared off while driving, and needed replacement.
The contact owns a 1997 ford explorer. The contact stated that the vehicle caught on fire while parked in his driveway. The contact stated that an independent mechanic diagnosed that the hydraulic fluid was leaking due to the faulty cruise control switch causing the fire. The contact mentioned that the hydraulic fluid leaked out when it gets warm even when the vehicle not running. The vehicle was not taken to a dealer for a diagnostic testing and was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000. The vin was not available.
I have no explanation for the fire, the car was parked in my driveway.it had been driven about a block from my home and then it was returned to the driveway.my uncle son sitting in the living room when they heard the car alarm and looked out of the window to see clouds of black smoke coming from the truck.my son attempted to put the fire out but it was to intense, my son called 911.this would have killed someone if they had been in the car.photos are available. Fire department could not say what caused this fire. The tires even melted. All severe damage was to the front end.the car had not been in any kind of accident, there is no explanation for this fire.please contact me for photos. Not sure what to do but i need to make sure no families.
The contact owns a 1997 ford explorer. The contact stated while driving 50 mph, the vehicle started to shake abnormally, the contact was unable to drive in 4 wheel drive. The contact stated the check gauge warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the front drive shaft, the control arms, the front oxygen sensor, and the front and rear brakes needing to be replaced. The control arms were replaced however, the failure persisted. The manufacturer had not been informed of the failure. The failure mileage was approximately 147,000.
The engine slowed down and just quit. Would not restart. Had it towed to a repair facility *again* and found out that *2 (two)* timing chains went out. The drivers side snapped in two and the passenger side (rear) had over 1 1/2 inches of play in it and obvious stretching of the timing chain.the front broken one totaled the engine,all tensioners, spacers etc were nor in pieces lying in the engine.and guess what to replace the rear timing chain you have to completely remove the engine from the vehicle!thanks again ford!!!!!!!!
On a 1997 ford explorer had problems with transfer case.first noticed when driving on interstate with cruise control on vehicle made grinding noise and would not decelerate had to put into neutral to stop. When decelerating while driving vehicle it would also make grinding noise almost sounding like it was not down shifting.few weeks later when vehicle was put into reverse it would make a grinding noise and would not go into gear.did not feel safe to drive. Ending up having to have a mechanic rebuild transfer case, cost almost $1000.00.now five months later having problems with check engine light continuously coming on. Replaced sensors and spark plug on #4 cylinder twice. This will be replacement number 3 for spark plug in four month period. Mechanics cannot seem to figure out why.
Since the explorer was 5 years old the driver side of the truck was starting to settle/ be lower than the passenger side. Until it was so bad the shop stated we needed to replace the rear springs, shocks and stabilizer and *** the rear was also lower than the front. So we had to replace the front shocks and several suspension parts to try to level the vehicle back to normal.now with the engine blown the truck again was settling to the passenger side and toward the rear!!!!!
While driving at 35 mph consumer heard anoise, then vehicle stalled. The spark plugs blew out. An independent technician indicated that engine cylinder need to be replaced.
The contact owns a 1997 ford explorer.while driving 5 mph, the vehicle began to shake.the contact placed the vehicle in park and shut off the engine.he exited the vehicle, raised the hood, and noticed that the engine was on fire.the contact was able to extinguish the fire.the vehicle was towed to his residence and has not been to a mechanic.the cause of the fire and the dealer information were unknown.the current and failure mileages were 15,200.
Temperature gauge failed.
Vehicle experienced several engine problems, consumer stated that the engine sounded like no oil was in it when started, dealer has replaced gaskets, upper intake cam tensioner three times, and there was a coolant leak.left front door hinge replaced, it was making noise.power steering pump was replaced, it was noisy when turning the wheel.vanity mirror on driver's side would not close all the way and popped when opened, dealer replaced it.the right front of the vehicle was lower than the left front.brakes were squeaky, dealer replaced front brake pads and turned rotors.a tap noise was heard while playing cd's.vehicle experienced several transmission problems,while going over bumps and railroad tracks, transmission jumped out of gear, dealer intalled overhaul kit because the clutch had burned. 4 wheel drive was inoperable and made a rubbing/groan noise, when reversing and putting intor drive, consumer heard popping noise, dealer replaced rear transfer case flange and removed driveshaft.vehicle would not start, it would turn over, dealer found the pcm was not wiring, dealer replaced pcm.
My 1997 ford explorer died while i was driving. I had the vehicle towed to a ford dealership and was informed that the cam shaft chain was broken or let go. I was advised by ford they knew about this problem, but didn't notify everyone who owned them because they didn't have enough parts to repair or replace and they only told the ford dealerships about this problem and not the public. And they also purged all the "old records" as they call them and cannot tell if they notified the ford dealership where i purchased my vehicle. I was told by hackettstown ford when i purchased my vehicle that it was one of the sales managers wifes car and it is in mint condition and well maintained. When i found out about the problem with my vehicle., i was told by ford that there are over 5 million ford exploreres and mercury suv still on the road. There is no way a consumer can tell if this is going to happen youor vehicle just dies, and i cannot imagine how many people have been in accidents or even killed because of this problem or are still driving these vehicles and wont know until it happens. It cost me $14,999 when i purchased this vehicle and it cost me over $6,000. For a new engine. Who is watching out for us? if i was told to have my vehicle checked i would have it only cost about $100.00 to pull they engine down to the cam shaft chain and check for the problem. I had my vehicle looked at by four mechanics who knew right away what the problem was. Please help me and the public with this problem, i am disabled and had to borrow the money for the engine and will have to pay the money back for the next 4 years. I couldn't buy a new vehiclebecause my vehicle fits me perifectbecause of having 35 surgeries from a auto accident in 1974.if i see another explorer i stay far away from it.. The funny thing is when you call ford in detroit they ask you how many fords you have purchased in your lifetime and would you ever buy another one.
-the contact stated that he had not been able to start up the 1997 ford explorer since 02/09/07.the contact had replaced the starter, the spark plugs, and continues to experience the same failure.they pulled the front end of the motor and noticed something snapped and was sitting in the pan.the contact had been on the internet and had noticed that other explorerswere havingthe sameproblem.the current and failure mileage were both 98000 miles.
While drivingengine will overheat without a prior warning.had been taken to dealer, but no repair had been made.
The contact owns a 1997 ford explorer. The contact stated that while driving approximately 20-30 mph, the vehicle would misfire and seem as if it would stall. The vehicle was inspected by a dealer who informed the contact that she needed to replace the engine. The manufacturer was then contacted and advised her that her vehicle was included in any recalls. The vehicle had not been repaired. The failure mileage was approximately 150,000.
The vehicle in question is a 1997 ford explorer with 38643km. The a/c heater unit was blowing out only cool air. Does not help when you get -30c weather and you try to defrost your windshield with cold air.yes it is out of the 3 year warranty period but certainly not the 60000km. I do not understand how a vehicle with less than 40000km can have such a problem ? ford's answer is as follows:cause: diagnosed-temp blend door is broke. Correction: replaced interior heater case.ford refuses to pay any portion because it is out of warranty.other websites with same problem listed:http://www.mightyautoparts.com/data/otl1200.pdf http://www.carsurvey.org/viewcomments_review_16717.html http://www.epinions.com/content_66590314116
Ford is aware of a recurring problem, the particular problem being a worn or broken cam chain guide which creates a noisy symptom which my vehicle has, then ford should be willing, if not liable, to fix it.
When i stopped using my ac and turned on the heat in my 97 ford explorer all i get is cold air. This happens at all heat settings including defrost. I talked to a ford dealership and the service man there said it is probably the blend door and that it would cost $800-1000 to repair. Nothing has been done yet as i don't have that much spare cash for this repair. The vehicle does have 116,000 miles on it but i have been checking this out on the internet and it seems to be a major safety issue with 95-99 explorers. Is there any recourse from ford on this?
The contact owns a 1997 ford explorer. The contact was driving approximately between 35-40 mph when he smelled a burning odor. The vehicle was immediately taken to a local repair facility. While exiting the vehicle, the contact noticed flames erupting from under the hood. There was no prior warning. The fire department extinguished the fire. The vehicle was towed to an independent mechanic. The vehicle was completely destroyed. The cause of failure had not been determined at the time of the complaint. The failure mileage was 190,000.
My heater "splitter door" failed to release heat about 4 mo. Ago and is still briken. I haven't had the 700.oo to fix it.
While driving at 60 mph heard some noise and the consumer pulled over and noticed water and anti-freeze coming from the vehicle. Consumer turnedvehicle off.when trying to start the vehicle back up, the vehicle won't start.
I bought the explorer last april and the a/c worked fine, but when winter got here the heater would not blow warm air.i took it to a mechanic who replaced the thermostate and looked at other things, but could not fix it.i then took it to a second mechanic who looked at it and told me that he had just fixed the same problem on another 97 ford explorer--and it was the blend door.that the door was a factor defect and would cost about $650.00 to replace it.i did not have the money to have it replaced, and it is a safety hazard when it is stuck on a/c air and you can not defrost your windshild while you are driving. It has not been fixed and restricts vision out of the windshield when fogged or iced which could cause me to have a bad wreck.
Vehicle overheated while driving. When checking the cooling systemfluids were turning into slush. Contacted dealer, and the dealerwas not willing to help.
Rear doors won't open from inside and it is not the child deterrent lever on door,heating system overrides a/c heater sometimes dosen't work. Recline lever broke off.
While drivingengine will overheat without a prior warning.had been taken to dealer, but no repair had been made.
Vehicle experienced misalignment.in addition, replaced fuel gauge sendin gunit/air bypass valve/ water pump/seat release/passenger's door and computer.
Water pump leak.
Air blend door failure.i only have hot air.
Experiencing continued engine overheating and stalling, unable to rectify after replacement of faulty fuel pump and thermostat.
Vehicle overheated, when checking vehiclefluid was turning into slush. Contacted dealer, and dealerwas not willing to help.
Well, the first thing that stopped working was the thermostat, then the window regulator and seat bealt, i went to the dealer and just to see the problem i was charged 160usd . I think it's unfair but they said i had to pay and nothing was done to the car. The tires were replaced at sears because i was scaredand simply replaced them 4 months after i bought the car. I called the dealer and firestone recall but they are now asking for a dot code in which sears did not give me. Now i am only asking to please try to refund something. I will never buy a ford vehicle because they give too many problems and the dealer gets away with problems in which they need to fix because they are factory problems. (tiresize: 15inches)
Radiator cap failed resulting in leaking.
Dealer said overheat was due to faulty thermostat (2nd time). Suggested flushing the system every 30,000 miles to clean the system.when it overheated the first time there was and still is less then 30,000 miles on the vechile.the warranty runs out on may 24, 2000.today is may 9, 2000.i would like the problem resloved and guatanteed for a while.
1997 ford explorer faulty timing chain tensioner started making a noise.consumer believes ford should fix the problem at no cost.
Consumer was at stop sign when there was a loud popping sound and the engine shut down.timing chain broke. Consumer was hearing popping noise for years, took to dealership and they never were able to duplicate noise.
Engine crankshaft failed. *et
I have experienced loss of power in the engine in my 1997, ford\explorer(purchased used, in june of 1999) causing me to lose my brakes while driving, i have taken this vehicle to several mechanics (for diagnosis) and have been told that this is a recurring problem, that ford knows about, and that there is something defective in the timing system, and i should take it to the dealer, for further diagnostics, after taking it to the dealer i was told, that the timing chain and timing casette had went and that there had been a service bulletin out pertaining to this problem and that owners had been notified, however i was never notified that there were problems with the engine in this vehicle, the dealer also told me that it would cost me $4500.00 for a remanufactured engine-replacement because the car was beyond the milage of the service bulleten. Afterpaying $28,000.00 for a vehicle, as a consumer i would not expect to be subject to repetitive safety concerns for self, family and the public at large, especially when the manufacturer knows of the defective product (1997 explorer), and then told that i must pay the amount it would cost fora down payment ($4500.00) on a new vehicle, just to keep my investment safely on the road. Everytime i have taken this vehicle to the dealer i have been robbed of my finances and dignity. I should not have to keep paying for repairs of this car, when ford knows they have manufactured a defective product. This is not the first time i have had to take this vehicle to the dealer for expensive repairs for defects that ford knows about and refuses to take responsibility for.merican auto manufacturers want to know why the american citizen has stopped buying american cars? well the answer is simple. Wewant to get what we are paying for ($28,000.00 worth)!! and ford auto manufacturer, is not giving us what we are paying for... Instead they are taking us to the cleaners financially..
First evidence of noise reported to dealer on 7/22/98. They said there was no problem. Noise became unbearable and engine began lossing power. Took it to dealer on1/2/01 and found out the front cam tensioner disintegrated causing severe metalic noises from the engine compartment. Bankston fordsupposidly did the well known recall. My paperwork shows they replaced the tensioner cassette and changed the oil. I obtained their own proceedures for this issue because many engines have had to be replace due to the pieces of the broken tensioner clogging oil passages and destroying the engines. The instructions they should have followed included inspecting the heads for clogged passages and other things. I believe they should have replaced the engine then, but they made me take it. As soon as i left dealer, the noise was back. Called them and they said to give it a week and see if it goes away. It got worse and i brought it back in to the dealer. This time they said it was the rear tensioner (the one not coverered by their recall since it requires removing the engine. Same part- same defect, but not covered due to cost). Since ford was losing too much money on their defect replacing engines, they stopped helping their customers. The dealer offered a $500 and 75,000 mile warrantee dealer concession, but i expected it to be taken care of like everyone else. The defective part ruined the engine and it should be replaced, or at least repaired properly. Have been ata stand-still for almost 2 years now with a non-funcioning vehicle. Ford customer service will not do anything and the dealer now wants $5000 for a new engine.
The timing chain broke off and knocked a hole in the valve cover tensioner. Could smell oil burning prior to problem with timing chain.vehicle was towed to dealership for repairsof timing chain.
Timing chain broke, causing vehicle not to run at all. Dealer said itwas defective, and the manufacturer doesn't make part anymore.
Head gasket - leaking anti freeze
Consumer was starting to accelerate almost reaching speed of 25-30mph whenengine shut off due to crankshaft that fell off. No prior warning . Dealer has to replace motor, but cannot determine cause.
While driving crankshaft sheared off.vehicle then completely shut down. Consumer contacted the dealer. However, problem has not been resolved as of yet.
Ever owner i know who owns a ford explorer has a failure on this valve.i feel this should be recalled by ford.
While driving about 25 mph and all of a sudden vehicle just died. This happened without any warning. Vehicle would not restart. This was due to a broken time chain tensioner. Entire engine was being replaced.ford refused to help consumer with this matter.manufacturer changed the design due to timing chain tensioner problem with this make of vehicles.
Oil pump failed.
I have had my1997 ford explorer for two years, the same problem keeps recurring.it becomes suligish on the on set, than the check engine light comes on. 12 times now i have had to replace the spark plugs, 3 times i have done fuel enjection cleans, 2 times i have changed the o2 sensor. I have talked to other owners that speak of the same problems.
4.0liter sohc has defect in the design of timming chain idler . This caused engine to stall and severe valve damage . Ford is recomending complete engine replacement ( $4,800 ) with 2000 model. Ford is obviously aware of the defect but i was never notified.
Mechanic stated metal used in making crankcase too soft.this problem shouldnt occur with the mileage and year of this vehicle.
While traveling at low speed, engine seized and car stopped abruptly, consumer had vehicle towed and was advised by mechanic that crankshaft broke and a new engine was needed. (check odi # 740940)
Engine- vehicle began making knocking/ticking noise from engine at 30000 miles, took into dealer to report it, and they said no problems.noise was at start ups and after vehicle had set for brief time.noise became louder and longer in duration, took back into dealer at 35000 miles, again, they said no problems-normal noise.at 41900 miles, vehicle became undriveable, noise was extremely loud and metallic in nature.took to different dealer who stated that they had numerous problems with 1997/98 explorers with 4.0sohc engine timing chain tensioner failures.most were under warranty and they sent entire engine back to manufacturer to repair.now my vehicle was out of warranty and the reapai cost me $700.00.the vehicle went back 3 days later with same problem, another $300.00.i feel that i reported my problem while the vehicle was still in warranty and that ford should cover the repairs.i also think thatford is fully aware of a widespread problem with these 4.0 sohc engines and the timing chain/tensioner defects.i have talked with many dealers and individual owners who have stated the defect is not isolated.had my family and i been traveling at high speed when this thing went bad and the engine quit,there could have been an accident.there needs to be a formal investigation into this issue, it is too widespread andford certainly is aware of the problem, but unwilling to address it and compensate consumers who are suffering with this.fuel system-there is also a hesitation/stalling that occurs on same vehicle that has been into teh dealer on several occasions to fix, but can not be diagnosed or repaired.this is very dangerous especially when pulling into intersections or turning at traffice lights.my wife has had several near misses due to this.again, this appears to be widespread with this 4.0 sohc engine.please let's have something done about this before someone is hurt.ford's army of engineers surely are aware this exists. Mark ditto
Dt*:the contact stated the engine idled roughly.while sitting at a stop sign the vehicle idled erratically.while traveling around curves or down hills, at any speed, the engine felt as if it was going to stall.however, the engine has never completely stalled.the vehicle has been seen by the service dealer several times, but the problem could never be duplicated. Updated 06/07/2006.
Timing chain needs replacement? $1,700 and truck isn't even 3 years old.
Ford definitely has an engineering problem.is the nhtsa gonna deal with it or, are we going to wait till we have another wilderness tire issue.my explorer has consistently shown severe skip/miss for the past 2-months.at first indication....i scheduled it in to my local dealer (rochester auto collection -a division of ford), who determined that it needed new ignition wires.(mind you, this vehicle only has 42,000 original miles, as i bought it new).three hundred bucks later, i notice the vehicle performing no better on the day i picked it up.so....we schedule a second visit.during that visit, they "dink around" with the throttle.again, the day i picked it up, i noticed itwas no better.so....in we go for a third visit.during that visit i am advised that the timing chain tensioner has broken off and that they will need to pull the engine out to repair.so, we schedule that 3-day service visit.and here i am today.....after having picked up the vehicle, and now it is worse!!this is a $30,000 vehicle with 43,000 miles that runs worse than my son's '95 cavalier.as i review the database of consumer complaints, i note many, many issues relating to this timing belt tensioner.so......when is the nhtsa gonna step up to the plate, and make ford get their "ducks in a row" and fix this issue. As it is right now, between the tire incident and then this, i sincerely doubt i will ever buy a ford again.
The crankshaft fell out while driving, as the crankshaft fell out it caused the vehicle to lockup resulting in the vehicle not steering or braking very well.nlm
Cylinder heads or head gasgets failed causing coolant leak into cylinders and out exhaust. Suspect faulty heater valve leaked coolant causing engine to overheat and damage heads or gasgets.
Engine crankshaft broke.while sitting in vehicleheard a funny noise. Then, vehicle died, and would not start again.consumer felt this was a manufacturing defect because of the way thecrankshaft felloff.
1-21-00 took car into magic ford in santa clarita, ca. For warranty work, replace catalytic converter. I was informed by tim heming that the timing chain tensioners were bad. About $1500.00 to fix. I asked if it was a warranty item. He said no, but i can call the ford customer assistance guide to see if i can get finacial help. I did and they said no. 1-27-00 i had my own service tech. Pick up car and start the repairs. 2-1-00 my service tech., ken wagner lic.#0706-121676 informed me that the timing chain tensioners were broken and sucked up in the engine and desstroyed the engine. He also informed me that the timing chain tensioners have been upgraded from some kind of plastic material to metal. He also informed me that the dealer he ordered the parts from has ordered 104 of them. The dealer is antelope valley ford lancaster, ca. The cost to buy and install the new engine was $4000.00 i had to pay to ken wagner. I think that do to the factthat the parts have been upgraded and so many are being ordered that ford is aware of this problem and i should be reimbursed for my out of pocket expense.
While driving all lights on dashboard came on,humming sound, had vehicle towed.crankshaft had broken.
While driving about 65 mphengine malfunctioned. Then, stopped and found that crankshaft was out ofengine.vehicle had to be towed, and engine had to be replaced at dealer.
While traveling at low speed in light traffic, the crankshaft on my 1997 ford explorer broke causing the vehicle to stop quite abruptly.the motor must be replaced at a cost of $4500.this is a part failure that places individuals at considerable risk.had this incident occurred at high speed in relatively heavy traffic, e.g. Freeway traffic at 55 mph or higher, there would certainly have been serious injuries and probably fatalities.to date, ford motor company steadfastly refuses to acknowledge any responsibility for the problem and, further, refuses to participate in paying for any portion of the necessary repairs or associated costs such as towing bills and car rentals while the necessary repairs are being made.also see 560357.
Rocker arm cover out of order.
While accelerating from a traffic signal, the engine siezed and the vehicle came to an immediate stop.unable to restart the engine, i had the vehicle towed to a service station where inspection by a mechanic revealed that the crankshaft had broken.the vehicle was then towed to conlon-collins ford in crystal lake, il where they confirmed that the crankshaft was broken and the engine must be replaced at a cost of approximately $4,500.i reported the matter to ford motor company's customer assistance center.they indicated that this problem has not been reported previously and no recall notices or service bulletins have been issued with regard to this problem.ford motor company has been reluctant to discuss bearing any part of the cost for repairs or incidental expenses such as towing or rental of a replacement vehicle while repairs are under way.a crankshaft should never break and one certainly should not expect it to fail after only 52,000 suburban miles.in my opinion, this represents a significant safety hazard.there is no question that had this incident occured at high speed or in heavy traffic, there would have been injuries and/or fatalities.
Cam chain tensionners replaced at 19004 miles dec. 1998 but still making rattling noise when starting
30 mph, camshaft breaks.dealer says new engine required, $4500 est.ford contacted and offers $2000 assistance.this should be a safety recall and ford should be forced to pay for all damages b/c the forceful stop caused by engine failure could have caused serious injury to passengers or other vehicle due to skidding.this is not normal wear on a vehicle, is obviosly a ford defect.
Ford 4.0l sohc timing chain issue. Currently my timing chains are still in one piece. The plastic tensioners break, leading to chain slack, and eventually, breakage. There has been nothing done to correct it as of yet, the only way to repair them is to buy $500-$600 worth of parts and tools, remove the engine from the car and repair and replace the timing chains and guides.
Backed out of driveway and proceeded down street at about 10 mph.engine made a "thunk" noise andwent into a "no start" condition.my '97 explorer was towed to the dealer who diagnosed the problem as a snapped crankshaft.at 103k miles the dealer did not acknowledge that this was any sort of manufacturing defect and emphatically stated that they'd never heard of this problem. They refused customer request that they review nhtsa webiste for history of prior reports.the dealer stated that the engine was only designed to last 100k miles but that might be extended with regular oil changes.this customer asked if engine replacement at 100k miles was an expected event and the dealer repeated that it could be.ford's national customer service was no help. The zone manager would not meet to discuss the problem.customer paid $4,800 to replace the engine.customer kept the broken shaft which shows multiple internal surface textures.to date there have been other complaints about this same problem without a response on this safety and manufacturing issue from ford.other websites report ford employees aware of this problem, loosely referred to as a "stacking of tolerences" whereby the tolerences exert pressure on the crankshaft just behind the key where it attaches to the dampner.this is reportedly not a condition that the owner can prevent, diagnose or otherwise be aware of until the crankshaft breaks.ford reportedly cannot make a prior determination either, seemingly leaving it to chance whether a vehicle will have problems.certain engine compnents are expected to fail during engine life such as water pumps, alternators and so forth but major components should not.ford should address this issue by revealing the design life of the crankshaft.j.d. Powers relayed to this customer that crankshafts are routinely designed to last 200 - 250k miles, contrary to dealer assertations.the nhtsa needs to investigate this issue and take appropriate action.
The timing chain and tensioner failed due to design problems causing the vehicle to idle rough and make alot of noise upon startup and while stopped at a light.nlm
Timing chain broke, causing the engine to blow up. Dealer replaced the engine. Problem with timing chain has occurred again.
1997 ford explorer, 5.0 l engine, automatic transmission. The car's engine unexpectedly races to the point that its brakes will not hold it back.this sometimes happens when backing from a cold start and sometimes when braking for a stop at an intersection.the only way to stop the vehicle is to shift into park and turn off the engine.the effect is like being slammed into by a large vehicle.it almost killed my pregnant daughter and me earlier this month when it happened as i was braking for a traffic light.it felt like we had been hit from the rear, but it was the engine pulling its old trick again.the local ford dealer has been unable to diagnose and repair the problem.one year ago he said that it was the pcv valve and he replaced the valve.the car then behaved for about one year.then, without warning,with my wife at the wheel, the car, in reverse, raced out of our garage into the street.it was unstopable.later it did the same thing, while in drive, at intersections.i returned it to the dealer who could find nothing wrong. It then happened to me and my daughter and i returned it to the dealer who tested it for a week without results.
Consumer was driving less than 30 mph andstalled.all lights came on. Towed to dealer who found crankshaft had broken. Crank pulley had broken off engine. No prior warning.
I heard a noise while leaving parking lot.immediately there was a rattling sound in the motor, then the truck stalled.. The vehicle was towed into the dealership.their diagnosis is the engine needs to be replaced because of a timing chain failure that jumped loose and knocked a hole in the left valve cover.there was no prior warning or occurence before this happened.
Vehicle had shutdown while driving. Dealer was notified, and informed consumer thatcamshaft had failed.part was not covered under a manufacturer's recall, andwas out of its warranty. Feel free to provide any further information.
While driving at 65 mph vehicle suddenly started to decrease in speed without warning. Engine had blown.
An unknown cause lead to the head gasket cracking and the cyclinders blowing-out on the vehicle, which nowrequires a new engine.vehicle was purchased with 46m miles and the return of a lease orignated with the delaership that sold the same vehicle to us. This was ford certified lease vehicle we were told, which means it supposedly wnet through the highest inspection upon it being turned in from the lease.the vehicle broke-down on 8/12/01 on busy interstate 84 at the juction of the merge of interstate 91 and 84, stranding my wife ( who ws driving) between two heavily used highways.both the dealership and fordhave refused to take responsibility for the inherent defect in the manufacturing of the vehicle. Acordig to the dealership a their fordrepresentative, taryn, stated ford refuses to pay fany part of the repair becuse the vehicle was bought used and we did not do our service (oil changes) with the dealership, although we did do so at other places.we want ford and the delearship to pay for the full cost of repairing this vehicle.
Ford is aware of a recurring problem, the particular problem being a worn or broken cam chain guide which creates a noisy symptom which my vehicle has, then ford should be willing, if not liable, to fix it.
Idle not returning after cruise control was disengaged and brakes would not work. Cruise controlkept accelerating. My three children were in the car, was able to stop the car by putting it in neutral, at that point the brakes worked. Pulled to the side of the interstate and shut the car off. When trying to start car again, engine revved to the point where it sounded like it was going to blow up. *nlm
Pinion seal leaking.
1997 ford explorer 4.0 sohc, my engine is making a terrible rattle sound while running, i have been told by many that its the timing chain tensioners, and that ford knows about the problem but is not doing anything to help owners to get this repaired.
When driving consumer noticed a rattling noise coming fromengine comparment.vehicle cut off without prior warning. Consumer contacteddealer, dealer noted that engine had a holewhich wascaused by the timing belt that came off.engine needed to be replaced.
Engine crank broke off at pulley.no previous warning, it happened while driving at low speeds. 110 miles on engine at time of catastrophic failure.dealership laughed at request for repairs, "warranty expired".i paid for new "rebuilt engine"cost= $3000.00.
Broken crankshaft on a 97 ford explorer.crank broke while driving on the interstate at 55 mph. All dash lights came on and engine quit.ford dealer confirmed crank was broken and new engine was needed at a cost of $4400.00.
Timing chain accesories are made of a poor material causing it to break .whats worry all the costumer is that the people the have does not know how to deal with this situation in time(warraty time) making this problem prolong so much that the costumers have to deal with the problem and it cost having the situation during the warranty time.
While driving the tensioner failed causing the engine to stall without warning or indication of trouble, consumer request reimbursement.nlm
While traveling about 35mph, check engine light appeared.took vehicle to dealer who indicated that the intake gasket was loose and resulted in the check engine light coming on.dealer noted that the gasket allowed dirt to enter the engine.
While driving vehicle heard a loud noise and vehicle stalled.also,opened hood to check, and found a hole inengine block,size of a silver dollar. Consumerhad gottennotices for camshaft guide and retentioner, but was not honored because vehicle had gone over the mileage. Contacted dealer, could find nothing, but did see metal shavings.
While backing out of our yard , the engine just stopped working. Had it towed to a local automotive repair service.was told that the crankshaft was sheared off . Ford motor co. Will not admit any equipment fault, leaving me with a $4200.00 price tag to get it fixed.. I have been told that crankshafts do not just shear or break off by other mechanics that i have talked to.looking at your site has shown me that this is not just an isolated case and it should be looked into by ford.i am thankful that this didn't happen while traveling at highway speeds which could have caused injury.thank you.
Type "e" motor failure at only 90,000 miles resulting in replacement motor.
The contact owns a 1997 ford explorer.while driving 30 mph, the contact smelled smoke and then noticed smoke rising from the engine compartment.he pulled over approximately two minutes later and discovered flames coming from the engine compartment.there was a small explosion on the driver side of the vehicle.the vehicle was destroyed and a police report was filed.as of november 1, 2007, the dealer and manufacturer had not inspected the vehicle.his vin was not included in nhtsa campaign id number 07v336000 (vehicle speed control).the contact felt that a leak in the engine compartment caused the fire.the current and failure mileages were 130,000.
Ford explorer 1997, consumer paid for replacement of engine prior to ford recall.the consumer was denied reimbursement under the recall because the replacement engine was not purchased from ford.
When starting up the car, a loud noise came from engine. My personal mechanic advised it was a timing chain. Ford towed it to the dealership and i found out that there was additional warranty coverage for this part. It was a failed timing chain guide. They are now in the process of reviewing it for ford to pay for repairs. Entire engine may need replaced.
Cam tensioner broke.metal piece from tensioner ran through engine and damaged it. There was a recall on vehicle's make/model; but, consumer's vehicle was not includedbecause it exceeded 100000 mile warranty. Consumer bought vehicleand didn't know recall.
While driving vehicle completely shutsdown without warning, cause unknown.please give any further details.
Replacement of engine due to defective parts; throttle body plate and cam chain guide on motors.the engine throttle plate stuck while the consumer was warming the vehicle on a cold day.recall #00v422000.the consumer requested reimbursement for the defective engine.the starter did not kick in per invoice. *sc
The timing chain tensioners do not support the guides as it was designed to do causing loud rattling.nlm
Tensioner plastic piece wich supports the timing chain broke, caused the vehicle to stall while driving which may cause a crash.please provide further information.
The consumer stated, while driving, the crankshaft sheared off.the consumer contacted the dealer and was told that there was nothing they can do.*scc
When vehicle is sitting or moving there is a ticking noise coming from engine. Vehiclewas atrepair shop, andmechanic told consumer that vehicle needed a camchain guide.dealershipwas aware of problem. Dealer replaced the timing chanin, also the brake light was inoperative.
Consumer was informed by dealer that the chain tensioner broke and the engine needed replaced, consumer had used engine put in vehicle, consumer received a letter (o00m12) extending the warranty on the camshaft chain tensioner (00m12) and lower intake manifold gaskets, if any repairs were performed because of a faulty camshaft chain prior to december of 2000, ford would give a full reimbursement, the used engine that was installed has the same defect and consumer is requesting a new engine be installed plus refund of the used engine, ford stated they would not replace the engine, only give reimbursement for the used engine.
Was traveling approximately 40mph when vehicle stalled. Took to dealer & informed defective engine & needed to be replaced. Had no anti-freeze. Received another engine off manufacturingline. Engine lasted 2 weeks. Had paid half. The 3rd engine replaced free. There is some stalling in this engine as well.
I was making a left turn inmy 1997 ford explorer.all of a sudden the car engine just died and i lost steering power and the car would not start again.after having it towed to the dealer they examined the vehicle and told me that the crankshaft had broken and that it was unrepairable, and that my only option was to have the engine replace. From my understanding if i had been travling at a high rated speed i could have been seriously injured from that piece breaking off.
Stopped for a red light and all of a sudden engine shutoff and all of the lights on the dashboard came on.looked under the hood belt, came off, and noticed the pulley was laying against the radiator.towed the car to the dealer. Dealer notice crankshaft broke outside of the engine.
There is a faulty timing chain with the ford explorers. Ford has admitted that they know there is a problem. They also said there is no fix right now. This has been going on for over a year. The problem has gotten so bad that they are replacing the engine. They can not guarentee me that this problem will hapen again.
While in motion, the vehicle developed a problem with the engine.the cause of the vehicle failure was the crankshaft.the crankshaft had a crack half way through which has been there for a while due to weathering on the area.*jg
Timing chain was making a rattle noise and we had it checked out and they said that they had a safety recall .
Check engine light came on, due to engine sensor failure.
Cranckshaf/pulley disconnected from engine.
Timing chain belt broke while travling at 35 mph with no prior warnings .has not contacted dealer.
Drivers door lock not working properly, gasket cylinder front cover, torque converter shudder, catalytic converter, rt bank exhaust manifold; these problems have been corrected, but new ones mount every week. Now there is a problem with the steering, being checked tomorrow.
There is a constant rattling noise when driving. Dealer determined it was the timing chain. Please provide additional information.
My'97 explorer sport makesa diesely noise. I have seen many complaints on the ford enthusiasts message boards. I have had several repairs done and it hasn't fixed the problem. I've heard belt tensioner, cat converter, heat sheild, lifters , bearings, arm rockers, and even rod knock. Ive also heard there was a batch of '96- early '98 explores made typically the sohc. I want some answers. I am fed up with having unnecessay repairs done to my truck. Please contact me.
Consumer states that there is a significant safety hazard with this vehicle.the vehicle is experiencing revving and stalling.consumer feels that the vehicle is unable to be corrected.the problem has been able to be fixed temporarily to reduce the severity of the problem, even in consultation with ford motor company engineers.consumer has continued to experience several unexpected surges in the engine revs in different situations.*scc
I had purchased a 1997 ford explorer xlt from mk auto in auburn, ca and the car fax i recieved said there had been no recalls and no accidents on the vehicle. The owner from mk auto assured me many times that the fehicle was in good running condition. The day after i baught the vehicle it broke down in me. Mk auto took it back 3 times in hopes they could fix it, but never did. 10 months later the cam chain guid broke in the engine. My husband and i looked on the internet and found there had been 13 recalls on my vehicle i never knew about. This car in very unsafe for my family and i am outraged i was never notified! i have now tried to buy another car, but the ford explorer is worht so little and now i have so much negative equaty its hard.......i finally found a car, but am paying dearly for it because of the explorer which has been sitting in the car lot of a ford dealership for over a month!
My vehicle suddenly started accelerating when i was proceeding down the interstate.i could slow the vehicle down somewhat by aggressively applying the brakes.however, this would just get me slowed down a little until i would release the brake.the vehicle would suddenly speed up again.i was traveling on a fairly busy stretch of interstate at the time of the incident.i luckily did not have a need to stop quickly while this problem occurred.i tried hitting the accelerator a few times to get it to stop sticking in the "wide open" position.i even tried manipulating the cruise control (which was off).after several failed attempts to remedy the problem, i started trying to think of a quick game plan to get out of this potential disaster.i am very thankful that my wife was not driving at the time and that i did not have others in the car during this nightmare.i was finally able to find a shoulder where i could pull off the road.as i said, the road was extremely busy and i was very worried about getting off the road safely with a semi-truck not far behind me.i pulled toward the shoulder and put the car into "neutral".the rpm's, which had been running extremely high for about 3 minutes, moved even higher at this point.the rpm's were pegged to the top of the gauge for about 30 seconds.as soon as i felt i was off of the roadway enough, i turned the key to the "off" position.when i got out of the car there was a horrible burning odor coming from the front of the car.i am not only concerned about the problem that may have triggered this incident, but i am also very worried about collateral damage that this undoubtedly caused.i feel that this caused an excessive amount of wear and tear to the engine and the braking system.on top of all of the physical damage done to the car, the experience was scary to say the least.my wife refuses to even get in the car at this point.needless to say, she doesn't want my kids to ride in it either.
Have had a intermittent valve tap since a recall was done ,it's getting progressly worse. Dealer has replaced tappets once and the timing chain tensioner thinking it was that .now i see two tsbs' nhtsa #sb051948 and #sb051128 and was wondering if they might apply and can i do anything to get the problem resolved ?thankyou for any help ,shannon
No summary mentioned for this vehicle.ak
While driving at 50 mph heard a loud noise, and then saw smoke coming out of engine. Vehicle was totalled.
I ha d a warranty through ford motor co. They will not honor it nor will the dealership i complained about this loud metallic rattling noise they (the dealerships service writers) said that the problem was fixed back in october it was not nearly a half a year later there was enough engine damage that it needed to be replaced my extended warranty states "if the front cam chain guide is not functioning properly it will be replaced by ford free of charge any other engine damage clearly resulting from a worn or broken front cam chain guide is also covered by this extended coverage" again this extended coverage is not being honored by ford or the servicing dealership.
Consumer stated when vehicle was being started it sounded like a diesel engine, the engine light was appearing on the dashboard, consumer was informed that a new engine was needed, consumer states vehicle is now on its 3rd engine.
Consumer was driving the vehicle on the road at approximately 40 mph when she heard a grinding noise and noticed engine smoking. Dealer noticed, and informed consumer that the repairs would be the consumer's responsibility.
When accelerating to turn left with my s.o.h.c v6 explorer, the engine will sometimes cut out and almost stall in the middle of the intersection with cars bearing down on me. It goes for 2 seconds and then cuts out for 2 seconds. It will then take off again. At first i thought it had to do with the heat outside, but it happened this january. I have always been turning left under quick acceleration. Has happened with 1/4 tank of gas to nearly full. I did a search in dejanews and found approx. 20 other similar cases. It is very scarry to have your vehicle almost die in the middle of an intersection with cars coming at you. It happened twice in the summer of 97, 3 times in the summer of 98 and once in january 99.
On 12/18/00-i had my car towed to romeo ford,because my motor diedsitting at a red light waiting to turn ,romeo ford informed me that something in the upper half of the motor let go and that ford motor company did not recomend the motor be repaired-that a factory rebuild is recomended-my cost would be 1,600.00-and that ford would pick up the rest-i thought great a new motor for 1,600.00 dollars-i said fix it-i got the car back 01/18/01-runs great-on 01/24/01 i get in the mail a safty recall packet from ford motor company-in this packet is a warrantyextensionon the camshaft chain tensioner-(thats what let go to kill my motor) i thought great my new motor is covered under warranty-i get my $1,600.00 back! -nope- romeo ford -ford motor company-will not honor the warranty extension-can you help me?
When engine is warm and vehicl is at a stop, driver attempts to accelerate hard to get into traffic the engine will stall or hesitate.
While drivingpressed on gas pedal to accelerate, andvehicle would die. When car was in park it did not cut off.but, soon as consumer pressedgas pedal it shut off.
Check engine light illuminated, possibly engine related.
After cutting car off and parking for a while,consumer tried to restart car and it would not start.
Check engine light came onwhile dirving 25-35 mph. Vehicle had no power/ brakes. Vehicle coasted to a parking lot to avoid an accident.was not able to steer car.
When starting cold engine races and gas pedal sticks,i live in florida so it doesn`t happen unless its 50 deg or less, engine also almost stalls, dealer could not find the problem.
Engine is noisy.
First evidence of noise reported to dealer on 7/22/98. They said there was no problem. Noise became unbearable and engine began lossing power. Took it to dealer on1/2/01 and found out the front cam tensioner disintegrated causing severe metalic noises from the engine compartment. Bankston fordsupposidly did the well known recall. My paperwork shows they replaced the tensioner cassette and changed the oil. I obtained their own proceedures for this issue because many engines have had to be replace due to the pieces of the broken tensioner clogging oil passages and destroying the engines. The instructions they should have followed included inspecting the heads for clogged passages and other things. I believe they should have replaced the engine then, but they made me take it. As soon as i left dealer, the noise was back. Called them and they said to give it a week and see if it goes away. It got worse and i brought it back in to the dealer. This time they said it was the rear tensioner (the one not coverered by their recall since it requires removing the engine. Same part- same defect, but not covered due to cost). Since ford was losing too much money on their defect replacing engines, they stopped helping their customers. The dealer offered a $500 and 75,000 mile warrantee dealer concession, but i expected it to be taken care of like everyone else. The defective part ruined the engine and it should be replaced, or at least repaired properly. Have been ata stand-still for almost 2 years now with a non-funcioning vehicle. Ford customer service will not do anything and the dealer now wants $5000 for a new engine.
Engine "ticks" primarily at cold startup. Problem becoming more prevelant however, now it occurs also at a warm startup. Engine also "hisses" at low speeds to idle. Rear end leaks fluid and also shudders at high speeds. "clunking" noise often heard and felt from rear end when vehicle stops.
I am sending this information as requested but my major concern is thati have not been personally informed for the recalls to the ford xlt explorer except the one for the firestone tires and the one for the motor oil pump. My wife and myself contacted bayamon ford dealer for information on other recalls that appeared in the news and no response was received from the dealer. Could you update me in this issue? should i contact the ford company?
Intermittently when making a quick left turn the truck loses power. The problem has been reported to the dealership. Dealer cleaned speed sensor andreplaced idle air control, but the problem still exists.*ml
Consumer was going to pull out into traffic, merged into lane when vehicle completely stopped/no motion, but engine was still on/running/and in gear. Pushed pedal to the floor,heard noise, no response. Gradually picked up speed after waiting about 30 seconds to 1 minute.dealer could not duplicate same problem.
Consumer hears a tapping in the engine when foot is on the gas.
Engine making ticking noise where time chain is. After disassembly by mechanic found tensioner with timing chain was defective. New tensioner and timing chain installed( dot number: )
Motor failed.
Engine o-rings and computer program faulty causing continued engine stalling.
While driving vehicle about 45 mph after leaving from a gas station, smelled somthing burning. Stopped and looked under the hood, butdid not see anything. When parked vehicle on the bank parking after coming from inside, found her vehicle on fire.dealer and manufacturer were contacted.
Upper and lower engine intake gaskets are leaking, causing air to enter into the cylinder, resulting inengine idling erratically and eventually no start.please give any further details.
Engine stopped. Never started again. Plastic "cassette guide" failure in engine?? said dealer. Timing / valves all went.
While driving the engine cut completely off. Dealer replaced engine. Consumer states that after engine replacement, oil pump assembly failed and then oil was leaking again after that was replaced, dealer has agreed to replace consumer's explorere with a 1998 model.rack and steering was replaced, due to lost fluid in front end.seat bracket failed.
Vehicle has been brought back to dealer several times with same complaint, dealer complies ,has acknowledged ford has problems. However, nothing has been done that seems to rectify the problem. Vehicle has had problem since the first year, and it continues to get worse.investigation control number was issued#118268bh (11/30/98).ramp ford has been helpful to us in this matter, but it seems that ford has not provided the dealership with a way to fix this problem.
Chain tensioners have deteriorated and broken up. Engine now rattels and grinds. I have fear of major engine damage. After talking toford dealers in reno nv and one in susanville cai have been told every thing from "your on your own " to " ford is working on a permanant fix so be patient. Is ford going to fix my problem . I understand this to be a major widespread problem.
While driving the vehicle shut down and lost all power, the dealer replaced the timing chain, 2 days after this repair the vehicle broke down again, this time it was determined that the vehicle needed a new engine.nlm
Engine turns and vehicle moves on slight incline with engine off and manual transmission in first gear.resulting in crash.
Whenparking the vehicle or leaving vehicle overnight, the vehicle does not start,and this is a problem for the consumer.manufacturer was contacted.
Consumer was driving on highway at 55 mph under normal road conditions, consumer heard something popping. Then noticed a gas smell. Within a few seconds later othermotoristwas signalingfor consumer to pull over.pulled over and found engine on fire. Dealer notified and informed consumer that they do not do fire repairs and the vehicle was not under warranty.the vehicle was under warranty but the warranty did not cover fire related failure.*nlm
Engine seal leak.
Cam chain tensioner failed, as described in technical service bulletins 00m12, 01m01, 12150, 6926.ford customer relations refuses to cover the repair.they claim this is not a safety issue.i claim it is.when mine failed, i was nearly run over by a semi tractor trailer following behind me due to instantaneous loss of power without warning.ford should be compelled to issue a general recall on all such engines with this known defect.
While traveling 0-25 mph after stopping vehicle shutdown without any indications. Also,engine check light flashed.dlr has been notified. Please provide further information.
No summary listed for above vehicle.
Ford was never able to determine cause of problem (engine cut out and or stalled upon moderate to hard acceleration, on most occasions from a stop) with vehicle after 5-6 repair attempts on parts listed above.vehicle was replaced by ford with a 1998 explorer that turns out to be exhibiting the same problem that the 1997 explorer did.
Startedvehicle in mornings, and it ran rough. Also, motor stalled.contacted dealer. Dealer indicated that intake manifold gasket needed to be replaced.was told by dealer that they were on national backorder.
Vehicle caught on fire in the engineafter sitting for over an hour. Also caused the house to catch on fire.
Was driving and car stopped with a clicking sound.no prior warning with engine lights, etc.dealer claims failure to change oil resulted in engine failure and that engine needs replaced and ford also denied claim to replace said engine.
Engine stalls sometimes when turning left after stop.very dangerous in traffic.taken in to multiple dealers who can never reproduce the failure.stalling problem seems common among people with 4.0 sohc engine (based on internet discussion).truck was bought/registered under my wife's name: kathleen.
While driving at 40 mph the engine caught fire.
Ford acknowldges problems in their service bulletins relating to this particular part. The service alerts warn of catastrophic engine failure which is what happened to my vehicle. This "defect" cost me $2178.68. Ford refuses to cover any of these costs.
Engine is noisy.
Engine failure due to oil pump drive assembly failure(ford recall campaign #97b12).manufacturer refuses to cover under warranty.
Faulty serpentine belt causes squealing noise at times, there is also an oil leak from the vehicle.nlm
Engine making ticking noise where time chain is. After disassembly by mechanic found tensioner with timing chain was defective. New tensioner and timing chain installed( dot number: )
My 1997 explorer will temporarly stalls without warning since new, usually when pulling out into a stream of traffic.this causes a severe safety problem for the occupants of the car. I have taked the vehicle to tallahassee, ford, tallahassee, florida several times (remaining overnight there for over 10 days) and the only effort to fix this problem was to install a set of spark puugs. The service manager advised me not to bring the car back since the problem is intermittent and can't be fixed. I feel no one has taken my complaints seriously and no real effort has been made to fix this problem. The vehicle continues to have the problem, noticibly worse in hot weather andi have no more support from ford motor comapny despite writing and calling ford's consumer complaint division. The car remains to be hazardous to drive and i hope you can help me with this problem. I am really suprised at ford motor company for placing a long time customer in a dangerous vehicle with no support in making necessary repairs.
Early in 1998 consumer saw oil in driveway, she took vehicle for oil change in february.a week later the oil spot was bigger.took vehicle back to dealer in june 98, and they saw no leak.the oil leaks got bigger. Consumer has taken vehicle to dealers three times. Banner ford--1665 scott blvd. Decatur, ga---404-633-4005. Vehicle is still leaking oil today.
Engine failed while driving, causing vehicle to stall due to overheating. Cause unknown, dealer does not know why vehicle overheated. Complete engine needs to be replaced.
I know that ford is fully aware of the problem. The replacementparts reflect that. Those who experience failure during warranty are fortunet to save hundreds of dollars. I still as of yet not claimed my vehicle .
When depressingbrake pedal vehicle would stall without any indication. Please provide further information.
The engine racesfrom 55 to 70 mph.
Engine is a 1997 4.0l sohc. There is a very noticible miss in the timing at idle. When the vehicle is sitting still, it bucks and shudders the whole truck, but the idle speed never varies more than 100 rpm. Had same problem with 1991 explorer 4.0l. Dealer ran on the vehicle and could not find any problems.mechanic said this is common with these engines.dt
Repeated failed attemps to correct ping/tick when engine is below 30 degrees f
Car stalls at speed.. Premature failure of intake gaskets..ford may have redesigned but no recall.. Caused loss of control 17 year old driver.
Engine stalls
Engine misses and stalls in various situations including highway speeds and from a stop.dealer has been unable to repair after replacing ignition wires and vaccuum assembly.i consider this to be a very dangerous situation because of loss of power steering and brakes.it also causes the vehicle to act as if the brakes have been applied causing a stop from high speeds.
Ongoing problem with defective engines. Dealer / manufacturer notified, and replaced engine. Later on,problem reoccurred again.engine needs to be replaced again.feel free to provide any further details on this matter.
On-going problem with vehicle vibrating in front, vibration would commence whenever taking off from a stop position or whenever transmission would shift gear. Vehicle has been in and out of the shop on five occasions,condition still unresolved. The check engine light also illuminated, had dealer check vehicle and found the cv solenoid, ftp sensor and the o2 monitor were bad.*jg
No summary listed for above vehicle.
When vehicle comes to a stop the motor races with the rpm's going up to 6000, idle arm sensor replaced, but still idling high.
Vehicle experiences continued hesitation.
The engine locked up and was replaced twice, the dealership refused to pay for any repairs.*mj
Consumer stated when vehicle was being started it sounded like a diesel engine, the engine light was appearing on the dashboard, consumer was informed that a new engine was needed, consumer states vehicle is now on its 3rd engine.
I have a big question conserning the 4.0 sohc "plastic" cam tensioner. I have had my explorer in a local shop for 4 weeks "diagnosing" me check engine light problem. Today i find out that i have a totally wrecked 48,000 mile engine due to the fact that ford installs plastic cam tensioners from the factory only to replace them later with steel units. I also found out today that i am going to have to purchase a new engine for the low, bargain basement price of $5400. My god that makes me happy. There are 4 explorers in my local dealership with the same problem. I am beginning to see a trend here! could somebody please tell me what's up with these engines. I was also told that the new engine, which is a 2000 model, "has been redesigned".
While driving on highway at 65 mphsuddenly the engine light came on and the engine cut off. The vehicle was taken to the dealer,and the dealer said that the engine needs to be replaced.
Engine stalls and almost quits entirely during acceleration.most noticeable at speeds 50 - 55 mph.may be in conjuction with a slight turn of the left (during lane change on the freeway.)
While traveling at any speed vehicle will stall and hesitate without prior warning, causing loss of power steering and power brakes . Consumer has contacted the dealer, dealer has replaced parts. Please provide any further details.
New engine needed. I have had ford replace the cam tensioners, only to have had it fail now for the 3rd time in 8 mos.i am going to request the engine be replaced at dealer cost, as it was a recalled part. The warranty was extended to 72k miles back in jan 0f '01. I now have 90k and the problem has reocurred.the problem was never really corrected, so its my opinion that ford is obligated to correct this. Was told engine needs replacement. Have had a constant 'ticking' since purchased.now very loud clattering and 'rapping' noises in timing chain area. I was told there are 6 chains on this engine and they only replaced the front, saying if the back ones are bad, the engine needs to be replaced...and that that is the problem since the first 2 replacements have gone bad again.
I have experienced loss of power in the engine in my 1997, ford\explorer(purchased used, in june of 1999) causing me to lose my brakes while driving, i have taken this vehicle to several mechanics (for diagnosis) and have been told that this is a recurring problem, that ford knows about, and that there is something defective in the timing system, and i should take it to the dealer, for further diagnostics, after taking it to the dealer i was told, that the timing chain and timing casette had went and that there had been a service bulletin out pertaining to this problem and that owners had been notified, however i was never notified that there were problems with the engine in this vehicle, the dealer also told me that it would cost me $4500.00 for a remanufactured engine-replacement because the car was beyond the milage of the service bulleten. Afterpaying $28,000.00 for a vehicle, as a consumer i would not expect to be subject to repetitive safety concerns for self, family and the public at large, especially when the manufacturer knows of the defective product (1997 explorer), and then told that i must pay the amount it would cost fora down payment ($4500.00) on a new vehicle, just to keep my investment safely on the road. Everytime i have taken this vehicle to the dealer i have been robbed of my finances and dignity. I should not have to keep paying for repairs of this car, when ford knows they have manufactured a defective product. This is not the first time i have had to take this vehicle to the dealer for expensive repairs for defects that ford knows about and refuses to take responsibility for.merican auto manufacturers want to know why the american citizen has stopped buying american cars? well the answer is simple. Wewant to get what we are paying for ($28,000.00 worth)!! and ford auto manufacturer, is not giving us what we are paying for... Instead they are taking us to the cleaners financially..
Tensioner failed.yh
Faulty serpentine belt causes squealing noise at times, there is also an oil leak from the vehicle.nlm
Without any warning, lost all power, engine totally shut off at 45 mph.had towed and was told crankshaft broke.ford knows of problems with the crankshaft and has actually replaced some but as more are breaking, refuses to deal with the problem.had this happened the previous weekend while traveling rt. 95 this could have had serious consequences.please look into the numerous complaints about the 1997/1998 ford explorer crankshaft problems.
While driving serpentine belt came off, anddriver lost controlof the vehicle.also, when brakingthere was a grinding noise.
The vehicle was serviced on 4/1/03 for the check engine light.on 4/14/03 consumer entered a parking lot and turned off vehicle ignition.consumer restarted the vehicle, heard a thump, and noticed the battery indicator light was illuminated. The dealer diagnosed that the serpentine belt popped.*nlm
Consumer took vehicle intoinspection station and didn't pass inspection because of the timing belt was making noise. Dealer stated itwould cost about $1500.
Consumer was starting vehicle in the morning and there was a loud boom with a toxic smell. There were no flames. Started it again, and it didn't do anything.there was a small mini explosion underneathhood.dealer stated that uper intake had blown to pieces. Undetermined of the cause, but assuming amissed fire. Right rear gasket intake manifold failed and was replaced. Spark plugs were replaced. The fan belt were replaced.
Emissions control system failure.
I purchased this vehicle in november of 1998.at the time it had 10,000 miles on it.i noticed the vehicle had what seemed to be a shutter or vibration.i took the vehicle back to the dealership and the service manager drove with me for many miles.he stated that this was a normal characteristic of the vehicle.everything is a normal characteristic of the vehicle.i have taken the vehicle to a certified transmission repair/replacement shop and have found that this problem is actually an emissions problem, and that the computer needs to be flashed to change the strategy of the torque converter. I would like this issue addressed as it causes my vehicle to vibrate and at highway speeds the vehicle feels very unsafe.
Engine check light came on and stayed on when weather got cold. The ford service said the the air intake valve gaskets shrank and was letting in too much air and carbon monoxide into to the gas tank. I've never seen or heard of this happening with truck under 100,000 miles.
Vehicle experienced misalignment.in addition, replaced fuel gauge sendin gunit/air bypass valve/ water pump/seat release/passenger's door and computer.
While running engine emitted an awful odor, dealer has been unable to determine source.
Vehicle vibrates at idle in drive or park at 625 rpms.dealer replaced the exhaust system per ford, however the problem remains.
Vehicle experiencing ongoing problem with fuel vapor smell coming inside the vehicle. Dealer notified, and wasunable to locate the problem.also,seat moves back and forth, and driver's shoulder belt would not latch properly. Dealer notified.
I was driving down the road and when going down a hill the veh. Stared to make a grinding noise. I had to get up out of the hole to pull off and i noted that when i steped back on the gas it stoped.it only does this when coasting or braking.i took it to the shop and they said it was a failure in the transfer case. I started looking for a new one on the net and found alot of other people describing the same problem to a t.one guy stated that his mechanic said that the gem control module had failed or partially failed and commanded the tranfer case to disengage causing damage to the case. It appeared to be a ford electronic defect not having a fail safe mode but instead ordering the tranfer case to self destruct. The oxygen senors i replace them and they go right back out.
Emmission/exhaust control sensor failed causing the check engine light to illuminate. Mjs
Intake manifold failed. Yh
Onboard diagnostics indicated oxygen sensor error--common problem.
Oxygen sensor failed.
I was driving down the road and when going down a hill the veh. Stared to make a grinding noise. I had to get up out of the hole to pull off and i noted that when i steped back on the gas it stoped.it only does this when coasting or braking.i took it to the shop and they said it was a failure in the transfer case. I started looking for a new one on the net and found alot of other people describing the same problem to a t.one guy stated that his mechanic said that the gem control module had failed or partially failed and commanded the tranfer case to disengage causing damage to the case. It appeared to be a ford electronic defect not having a fail safe mode but instead ordering the tranfer case to self destruct. The oxygen senors i replace them and they go right back out.
Catalytic converter was replaced.
Drivers door lock not working properly, gasket cylinder front cover, torque converter shudder, catalytic converter, rt bank exhaust manifold; these problems have been corrected, but new ones mount every week. Now there is a problem with the steering, being checked tomorrow.
1-21-00 took car into magic ford in santa clarita, ca. For warranty work, replace catalytic converter. I was informed by tim heming that the timing chain tensioners were bad. About $1500.00 to fix. I asked if it was a warranty item. He said no, but i can call the ford customer assistance guide to see if i can get finacial help. I did and they said no. 1-27-00 i had my own service tech. Pick up car and start the repairs. 2-1-00 my service tech., ken wagner lic.#0706-121676 informed me that the timing chain tensioners were broken and sucked up in the engine and desstroyed the engine. He also informed me that the timing chain tensioners have been upgraded from some kind of plastic material to metal. He also informed me that the dealer he ordered the parts from has ordered 104 of them. The dealer is antelope valley ford lancaster, ca. The cost to buy and install the new engine was $4000.00 i had to pay to ken wagner. I think that do to the factthat the parts have been upgraded and so many are being ordered that ford is aware of this problem and i should be reimbursed for my out of pocket expense.
Recall 97v074000. The dealer has no parts.
Exhaust gas recirculation valve tube failed.
Egr valve failed at cost of over $250.this is part of the emissions system and is covered by an extended warranty.i requested warranty status for this part from ford motor co. Customer relations center in letter of 7/17/03 with 76,172 miles on vehicle.initial "check engine light" for this failure was at about 66,000 on 8/30/02. Ford did not answer my inquiry, instead referring me to their customer service reps in india, against my wishes.
Egr valve pipe has a crack, consumer feels dealer should pay for this repair due to the number of miles on the vehicle.
Drivers door lock not working properly, gasket cylinder front cover, torque converter shudder, catalytic converter, rt bank exhaust manifold; these problems have been corrected, but new ones mount every week. Now there is a problem with the steering, being checked tomorrow.
Car stalls at speed.. Premature failure of intake gaskets..ford may have redesigned but no recall.. Caused loss of control 17 year old driver.
Engine surging when cold.i have had the codes read and will not tell what the problem is.poor gas mileage.valves rattling when start up of engine for several secounds and then stops rattling.black sutt in exhaust pipe.
Tail pipeseparated frommuffler and there was a loud noise coming from under the vehicle. There was some metal rubbing against the vehicle.
Tail pipeseparated from the muffler, causing vehicle tomake a very loud noise. There is a noise likemetal piece of object is hanging from vehicle.
Tail pipe separated from the muffler. Causingvehicle to make loud noises there is some metal under the vehicle that is making alot of noise.
Intake manifoldand the exhaust gas sensors had to be replaced prematuraly.
Tail pipe is separating frommuffler, and the vehicle is making a loud noise.there is metal type ofnoise coming from the vehicle.
Consumer is a victim of odometer fraud, encountering problems with the vehicle that's uncharacteristic for the mileage on the vehicle. (nar)*phexhaust system, ball joint, and instrument panel had to be replaced.
My 1997 ford explorer has an intake manifold failure. I understand by reading many message boards and other complaints on the internet that ford has recalled this item on some vehicles but not all. I really can't believe that ford would actually use a plastic intake on anything. I believe it is a break down in judgement and ford should be responsible for the replacement of this part.
Exhaust manifold failed.
Upper and lower engine intake gaskets are leaking, causing air to enter into the cylinder, resulting inengine idling erratically and eventually no start.please give any further details.
Blend door failure on automatic climate control module.replacedat a cost of over $700.this is a known and common failure on this car and should be covered by a recall but is not.
Spare tire hoist cable failed on 1997 ford explorer xlt, resulting in spare tire breaking free of the vehicle while in motion.
Both running boards on the driver and passenger side have a serious rust problem.both sides are rusting throughin the exact same way, in the same area.this area is on top mainly near the plastic tread.in the past 4 months i have seen nearly 12 other explorers with the identical problem.this is on the identical model, the identical part.in some cases, the problem on the others is more advanced and severe.i have told local ford dealer as well as ford customer service, there response is not covered outside 3yr./36 month warranty.mainly contacting you to see if this simular problem has been reported by others.
A/c quit working, went to have it serviced. The a/c accumulator has rust holes in it .the foam around it kept the accumulator wet and caused it to rust through. Letting out the freon.what if all explorer's do this ? if i had known the day it was bought. It was going to do this , i would have pulled the foam off. It rusted because of the way ford wrapped it.this should be a recall. Just look at all the freon that is going to be lost in the air. Thank you for your time and intrest ; tim cargle.
Air conditioner does not cool and driver side lock does not work.
Air conditioner bloing only cold air during winter months here in ny. Mechanic said blend door was broke and in closed posotion and therefore only able to blow cold cold air. No heater, no defroster only cold air from all ducks.mechanic replaced the complete heater plenum box assembly shoing me broken chep plastic part. The whole dashbord came out and was 2 days of work. Cost of plenum box assembly was 160.00 and blend control unit was 80.00. The rest was labor. Ford gets 850.00 for job as well as 150. To diagnose the problem.
Cannot adjust the temperature of the heating and cooling system - always blows cold air.i have been told themanufacturer installed the wrong parts at time of production.the part fails and then you cannot adjust the temperature - it always blows cold air.this, it seems to me, is a serious safety issue as it is impossible to keep windows clear in cold climates.*la
Air conditioning switch was stuck andowner could not defrostwindows, resulting indecreased visibility. Mechanic replacedblender unit.
No summary listed for this vehicle.
Air conditioning switch assembly failed.
Air condition unit is not working. Dryer is leaking and will need to be repaired at a cost estimate of $450.
The temperature control does not control the temperature of the a/c-heater that results in a failure to defog/defrost the windshield.
Air conditioner fly wheel stops as belt contnues to turn, replaced.
The dial that controls the hot/cold feature of the heating/air-conditioning unit in my 1997 explorer malfunctioned. When taken in to dealer the service manager told me that they have been seeing alot of this problem in explorers and the service technician said he was concerned with it happening in his mother's car.
A/c was blowing warm air.ford dealership said accumulator was rusted and needed to be replaced (quoted $895).this part rusts because it is wrapped in foam.it appears to be a common problem with 1996-1998 explorers.the 1999 and later models do not have the wrapping on the accumulator.
The ac accumulator has rusted through. The accumulator has a thermal wrap-around blanket and evidently excess moisture is trapped between it and the all-steel accumulator. Removing it easily exposes the rust.
The original dryer unit was wrapped with a piece of rubber.this part, as a normal part of it's operation will sweat.this piece of rubber held the condensation to the unit and caused the dryer to rust.the replacement part does not have this rubber warpping.i believe that the original part was designed to fail.
Air compressor problems.
A/c service plenum plastic doorbroke, needs to be replaced with stronger nylon blend door as per technical service bulletin. Part number f87z-1847-da. Clearly defective part should be replaced by manufacturer.
This truck has been to the shop over 4 times in the last 2 months for the problem and it is not fixed yet.they told me that my truck is not the only one and that they are working on it.they were to call last week for the flight recorder box to be used i called them today they state it will be next week. I am very tired of taking my truck in for the same problem.please help.
Ashtray is impossible to see at night, causing driver to distract vision from roadway to find ashtray, thus posing risk of accident.
Hot cigaratte lighter ejected fully from the assembly.after testing, occurs every time.
Vehicle experienced several engine problems, consumer stated that the engine sounded like no oil was in it when started, dealer has replaced gaskets, upper intake cam tensioner three times, and there was a coolant leak.left front door hinge replaced, it was making noise.power steering pump was replaced, it was noisy when turning the wheel.vanity mirror on driver's side would not close all the way and popped when opened, dealer replaced it.the right front of the vehicle was lower than the left front.brakes were squeaky, dealer replaced front brake pads and turned rotors.a tap noise was heard while playing cd's.vehicle experienced several transmission problems,while going over bumps and railroad tracks, transmission jumped out of gear, dealer intalled overhaul kit because the clutch had burned. 4 wheel drive was inoperable and made a rubbing/groan noise, when reversing and putting intor drive, consumer heard popping noise, dealer replaced rear transfer case flange and removed driveshaft.vehicle would not start, it would turn over, dealer found the pcm was not wiring, dealer replaced pcm.
Radio sdpeaker and wiring assembly failed.
Far left dash lights and lights behind indicators on left side of steering wheel went out shortly after receiving the vehicle in 1998; this was repaired under warranty; the lights went out again sometime after the warranty period expired.the sound system amplifier goes out intermittently with no discernible cause; this has gone on for years; the dealer says it would cost over $600 to replace the amplifier.
Mechanism which holdsspare tire had to be cut before consumer could usetire. Also ,wrong jack was with the vehicle. Please provide any further information, and identification number.
Jack handle shattered in jack base while lowering vehicle after changing tire. Was eventually able to lower jack using screwdriver. However, jack handle is also required to retract the spare-tire holding cable, so that had to be left loose until we got to a tire store. Handle is made of very weak metal, and it is thinnest at the point of most stress, where it is inserted into the jack.
The contact owns a 1997 ford explorer.while changing the tire, the bottom metal plate for the jack popped off.the failure occurred after the vehicle had been lifted for ten minutes.this was the first time the jack was used.the manufacturer would not make a replacement.there were no injuries or damage to the vehicle.the current and failure mileages were 186,000.
Jack handle broke.
The bumper hole is too large to accommodate manufacturer's recommendation on shank diameter.
Jack handle break because the manufacturer made the bend where the most pressure is with white metal.
Screws that hold the cross over portion of the luggage rack to the rivet mounted track broke off, causing the luggage rack to come off of vehicle into traffic.
While vehicle was driven spare tire cable sheared off, causingspare tire to fall off which could have caused an accident.the cable was swinging back and forth and rubbing against metal.this is a design flaw.*ml
Mechanism which holdsspare tire had to be cut before consumer could usetire. Also ,wrong jack was with the vehicle. Please provide any further information, and identification number.
Screws that hold the cross over portion of the luggage rack to the track broke, causing the luggage rack to disconnect.
Consumer was removing spare tire from bottom of truck. The cable that holds the tire in place was almost broke in two, with tire hanging underneath.*ml
The roof rack ripped off while driving, the thumb screws designed to loosen the crossbar vibrated loose completely. *mjs
Consumer is a victim of odometer fraud, encountering problems with the vehicle that's uncharacteristic for the mileage on the vehicle. (nar)*phexhaust system, ball joint, and instrument panel had to be replaced.
Tire placard is not required in suv's, owners are advised to take suv to a shipping company or an inspection station to get the vehicle's correct weight. *cj
I own a ford explorer xlt 1997 and the rear passenger door on the drivers side only opens from the inside while the other rear passenger door will not open from the inside or out (child lock not activated).the drivers door doesn't lock and when it does lock, it doesn't unlock or sticks so bad it has be unlocked with pliers, causing the driver to have to get in and out of the car through the front passenger side door.the interior map light and rear interior door light above the backseats stay on constantly even when switched off and the lightbulbs had to be removed because they wouldn't turn off and were overheating.
The 1997 ford explorer 4d eddie bauer edition has a computer controlled message center.the message center controls among other things the vehicle headlights and fog lamps.the light out module (lom) also known as the indicator warning system control is located inside the message center console and runs "hot" in temperature because of a flawed design.the current design leads to internal electrical system failures that result in a loss of the low beam headlights.the system is designed to notify the driver of a headlight or lamp failure, etc, however, the failure of the notification system causes the low beam headlights (and fog lamps as they are on the same circuit) to fail.on june 25, 2014, the second failure of the system occurred (we are the original owners and have previously replaced the indicator warning system control or light out module (lom) at great expense).ford motor company must recall the 1997 ford explorer eddie bauer edition and any other like designed ford product with a light out module (lom) that fails leaving the driver without low beams and no means of fixing the said defect without an authorized ford dealer's repair (at great expense) that is life threatening in the interim.such repairs are not possible if on an extended trip in rural settings.the absence of low beam headlights after sunset and before sunrise is life threatening and unacceptable to the occupants of a 1997 ford explorer as well as to pedestrians and other vehicles who cannot see the ford explorer operating without headlights.the corrective solution needs a venting system such that the message center does not continually melt the indicator warning system control or light out module (lom).thank you for your service and for your prompt attention to this defect requiring a corrective recall.
The failure of the third brake light which is an led (light emitting diode) assembly is a major safety concern.when the brake light failure was discovered i went to the manufacturer's dealership to have it repaired.first i was quoted a repair price 35 times higher then the average brake light replacement or $350.00.ultimately, i had the repair done for $265.00 after some serious dialogue about the cost of this part versus normal brake light replacements.i emphasied a part costing $35 times the normal brake light bulb repair should be engineered to last the life of the vehicle.if it did not then it must be an engineering ormanufactureing defect.the dealership said ford would not respond positively to my arguements and the best they could do was $265.00.i beleive the safety issue is driven by the cost of this assembly.there maybe many ford explorers on the road with this defective part, simply because the cost to repair is prohibitive.in some states vehicle inspections are not required until the vechicle is resold and therefore the problem could go undected creating a serious risk for the driver of the failing vehicle and anyone following behind.i suggest a safety alert be issued if it has not already been done giving consideration to the number of led assemblies, brake light failures and the cost of the repair that a recall also be considered.
Consumer is the original owner of the vehicle and stated has had to replace multi-function switch 3 times in 5 years.switch controls functions of head lights, wipers, high/low beams, etc.the most recent failure occurred while driving.the consumer noticed smoke emitting from switch and steering column that filled up the entire cabin.had to pull over to avoid a collision.
When vehicle is sitting or moving there is a ticking noise coming from engine. Vehiclewas atrepair shop, andmechanic told consumer that vehicle needed a camchain guide.dealershipwas aware of problem. Dealer replaced the timing chanin, also the brake light was inoperative.
Brake lamp and fog lamp failed. Mjs
The third stop light (balast) failed causing the vehicle to fail inspection, the consumer feel this component should be repair at the manufacturers expence since the vehicle has such low mileage.nlm
Brake lamp and fog lamp failed. Mjs
The headlights/turn signal failsedto work intermittently. Dealership was notified, but did not resolve the problem.
Intermittent failure of the headlights.
On the first occasion, the headlights would go out when the turn signal was turned on. The vehicle was out of warranty(over 36,000 miles) so we had our regular mechanic repair, but we asked to keep the replaced part. The most recent problem (only 11/2 years& approx 8000 miles later)was that the windshield wipers would not work. This time we took it to a ford dealer. The service manager mentioned that there had been a problem with this part and that ford had made an upgrade, but no recall had been enacted. Again we asked to keep the replaced part (both are ford parts#13k359).if there are any questions regarding this claim, please leave message on home phone, or contact diane rutt between the hours of 9-5 at 717 336-7534.
Driver believes that the headlights are aimed too high on all ford trucks causing blindness problems for other drivers.
Design of headlights causing irritation and poor visibility to other driver's, required adjustment down.
The headlights went out while i was passing another vehicle on an icy road at night between driggs, idaho and victor, idaho.i clicked the dimmer when they went out, and tried to put the dimmer lever into any other position and the lights would not come on.i held the dimmer switch up against the steering wheel in the "bright" flasher position and they came on, butblinding oncoming traffic so that they flashed their lights at me.i drove this way to my home about seven more miles.this is very dangerous!broadway ford (66 mi from our home) charged us $134.41 to replace the multi-function switch which they think caused the problem, and i understand ford rangers have been recalled for this problem.
Consumer stated while traveling without any indication vehicle head light went out. Dealer has been contacted. Please provide further information. Ts
Dt*: the contact stated while traveling 50 mph on any road condition, the vehicle swayed violently from side to side.the sway bar was replaced in 2003.a few months later, the contact noticed there was a nhtsa recall, #00v402000, regarding the suspension.the service dealer was contacted and determined that a diagnostics test needed to be performed before any work was to be done.the test showed the upper and lower ball joints along with the camber castor kit were damaged.also the passenger and both rear doors did not open.the front driver's door had difficulties closing on two occasions.the contact received a letter from the manufacturer which offered $6000 for a trade in.the vehicle was not included in the recall due to the vin.the locks were inoperative, the headlamp switch was broken. The vehicle needed upper and lower ball joints, however the consumer declined all repairs. Updated 10/11/06.
During a vehicle inspection several problems were found.the child safety lock on the passenger side rear door was broken and the driver side tail light doesn't work.please provide details.
The headlights/turn signal failsedto work intermittently. Dealership was notified, but did not resolve the problem.
Turn signal failed.
Multi-purpose directional switch, does not operate the windsheild wipers properly, however,the signals work. Consumer has replaced the switch once before, and the problem has reoccurred. Dealer has been contacted.
Windshield wiper/washer failed, replacement of the multi-function switch and wiper motor did not rectify failures.
Several problems with this auto, it seems to be falling apart.the driver side seat belt no longer latches.we have to loop the driver side through the passenger side. It appears this is an issue with several of these models. This is a serious safety hazard and seat belts are mandatory by law.is there anything being done?the left turn indicator has had electrical issues for years.it makes a zzzz sound and no longer works. I am also down to only one door that the key works on. That is the back lift. The door key had not worked on the driver side for years, then the passenger side went.i have the same heat problem the others are having.you either get full on heat and have to turn it on and off when it gets too hot or you get partial ac, always a little warm.both the ac and heat has been serviced, the problem is in the switch somewhere.and now the reason i'm writing is i have major electrical problems. Fuses and solinoids have been looked at, there are no longer lights in the dash area. The lights on alarm (ding ding ding ding) remains on when the car is off, the keys out and the door shut which has drained my battery completly.i have jumped started it twice and now it sits in my driveway because it will cost a fortune to have the electrical looked at.if this is an issue with anyone else it should be reported to ford.not only can i no longer drive this car, it would be totally unsafe to use it.i need 4wheel drive just to get out of my driveway in winter and have no idea how i'm going to come up with the money for all these repairs.please advise if there are any recalls that address these issues. The incident date i listed below is for the time the seatbelt started to fail completly.we were on a vacation trip!
Windshield washer comes on intermittently while driving. Vehicle taken to dealer twice, multi function switch was replaced the first time. It did not remedy the problem. Second time dealer could not find cause. The consumer stated that the vehicle was at the dealer for one day in cold weather outside, problem was replicated and they found relays overheating and sticking caused by shorted malfunction switch on prior repair and they replaced both relays.
The contact owns a 1997 ford explorer. The contact was driving approximately 45 mph when he was informed that a fire had erupted from under the vehicle. The contact was able to move the vehicle off the roadway and exit the vehicle just as it burst into flames. The police arrived to assist and a police report was available. The fire was extinguished and the vehicle was towed to an undisclosed location. The manufacturer was contacted and advised the contact to take pictures of the failure and damages. The contact was also informed that the vehicle was under recall under nhtsa campaign id number: 98v060000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings), which could possibly have been the cause of the failure. The vehicle was not repaired. The vin was unavailable. The failure mileage was approximately 234,000.
Ongoning problem with fuel system vapor leakage. Vehicle been in/out dealer shop on four occasions.vehicle have been inspected / repaired, but vaporleakeges still exist. Needs help in this matter.
While parked the vehicle caught on fire under the hood, cause unknown.fire report indicates fuelrelated.
Ford did not apply nhtsa recall98v060 properly to my 1997 ford explorer vin [xxx]. The do not ground warning was applied to the incorrect bracket. When i attempted to jump start the vehicle, i used the fuel line bracket since there was no warning label. The braided fuel line covers overheated and melted the fuel line resulting in a significant leakage of fuel when the engine was running. The vehicle had to be towed. Ford claims the recall was done properly. I have photographs which show it was not done properly. I believe that this poses a serious risk to the 300, 000+ vehicles that had this recall done. Summary1.the warning label was not attached to the correct bracket when the vehicle was serviced per the recall2.there is no label in the engine compartment indicating that the revised alternator bolt is a jump start ground location3.fords position is that the repairs were done properly. My contention is that they were not done properly. 4.this situation poses an imminent danger to drivers, passengers and bystanders.5.there are still significant numbers of these vehicles on the road. 6.ford should provide a label indicating that the alternator bolt is a ground location and they should check vehicles that were subject to this recall to ensure that the labels were properly applied.updated 07/30/2012information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Stuck accelerator on 1997 ford explorer with 58,000 miles.while driving on interstate 287/78 in nj i tried to turn off the cruise control but instead the car accelerated uncontrollably to over 85 mph. I gained control by turning the engine on and off until reaching a safe place to stop.an njdot truck helped me and later that day i emailed what happened to ford's customer assistance.i wanted them to have a dealer examine my explorer to see if this was caused by a material defect of normal wear and tear, in which case i would repair it.they refused to help so i wrote a letter to dearborn and received a response saying the matter was closed (case # 1510510480).my wife said (and i believe her) that if she were driving it would have resulted in a crash.i noted that there was a recall on the 2002 escape that sounds like the same problem.i just want to prevent potential loss of life due to this, in my opinion, faulty design or manufacturer glitch.njdot documented the case since i sent them a "thank you" and they responded.the vehicle put me and others on the highway in a life-threatening situation (viz a viz toyota) but ford is unwilling to consider the case.they want to treat this as an "out of warranty" condition but i believe it is potentially a product liability that if not corrected will cost lives and damage.
The contact owns a 1997 ford explorer.the contact stated that there was a recall on his vehicle (number 98s09) regarding the warning label that was to be installed on the fuel bracket; however, his was installed on the fuel line itself.the failure and current mileages were less than 102,266.
I bought a 1997 ford explorer on february 23, 2008. On october 3, 2008 i used my explorer to jump another vehicle. I had the negative cable grounded to a bracket right next to the battery (the most obvious place to ground to). While trying to jump the other vehicle fuel started leaking from the fuel lines that are attached to that bracket. The fuel lines were melted because of jumping on that bracket and there was fuel running over the jumper cables and down the side of the engine. I could have been seriously injured but most likely killed if the jumper cables sparked. I was looking on the internet to see how much it would cost to have the fuel lines replaced and i stumbled across a recall stating that on my specific explorer" the engine fuel lines can be damaged if the vehicle is jump started and the ground cable is attached to the fuel line bracket that is located near the battery. Since the bracket is not grounded, the stainless steel fuel line braid could act as a ground potentially overheating the ptfe inner liner of the fuel line resulting in damage to the fuel line. Consequence:the fuel lines can leak, and in the presence of an ignition source, a fire could potentially result. Remedy:dealers will install a warning label on the fuel line bracket advising owners not to use it for a jump start ground."i went and checked to see if there was any kind of warning and there was, but it was not on the fuel line bracket like the recall said the dealership should do, it was on the fuel lines and tucked up behind that bracket where it was in no way visible unless you knew it was there. So now im going to have to pay $608.05 for fuel lines because faulkner-ciacco ford dealership did not service my explorer correctly. I called ford motor company asking if they would pay for it and they said that they cant do anything about it. I believe ford, or the dealer should have to pay since the warning label was not correctly placed on my vehicle. The ford recall # is 98s09.
The front suspension bar links are broken, the fog lights of the exterior does not work.
Consumer was starting vehicle in the morning and there was a loud boom with a toxic smell. There were no flames. Started it again, and it didn't do anything.there was a small mini explosion underneathhood.dealer stated that uper intake had blown to pieces. Undetermined of the cause, but assuming amissed fire. Right rear gasket intake manifold failed and was replaced. Spark plugs were replaced. The fan belt were replaced.
Intake manifoldand the exhaust gas sensors had to be replaced prematuraly.
Consumer had to replace o ring in intake manifold, and transfer box of4- wheel drive.
The upper and lower intake manifolds failed due to a vacuum leak at the intake manifold gasket.nlm
Defective intake manifoldis causing vehicle to stall after starting vehicle when it is cold. Parts are on national back order. Consumer has been waitingat least 31/2 months, and cannot get vehicle fixed.
Startedvehicle in mornings, and it ran rough. Also, motor stalled.contacted dealer. Dealer indicated that intake manifold gasket needed to be replaced.was told by dealer that they were on national backorder.
Engine check light came on. Consumer took vehicle to a mechanic who told her that a hole was produced in the intake manifold.
Consumer was driving on highway at 55 mph under normal road conditions, consumer heard something popping. Then noticed a gas smell. Within a few seconds later othermotoristwas signalingfor consumer to pull over.pulled over and found engine on fire. Dealer notified and informed consumer that they do not do fire repairs and the vehicle was not under warranty.the vehicle was under warranty but the warranty did not cover fire related failure.*nlm
While having vehicle jumped started fuel line began to leak. Dealer was notified; however, was unable to fix problem.
No summary listed for above vehicle.
No summary listed for above vehicle.
While driving at highway speed, suddenly vehicle lost power. Vehicle towed, dealer replaced fuel pump.
Experiencing continued engine overheating and stalling, unable to rectify after replacement of faulty fuel pump and thermostat.
When vehicle is parked at a slight incline it will not start with less than 2 gallons of fuel remaining due to fuel pump.
Upon starting the explorer fuel gauge drops down from half tank to empty. After about 10 minutes the fuel gauge shows the correct amount of fuel. The fuel gauge was replaced in march of 99, and the fuel pump was replaced on4/1//99. Conusmer is still experiencing a problem with the explorer. Please provide any further details.
Vehicle was involved in a collision, and the next day the vehicle caught on fire on the right hand side by the head lights of the passenger side. Dealer looked under the hood, and said that the fuel pump caused the fire. Consumer states that this reason does not make any sense.
When putting gas into the gas tank, the pump will shut off and the gas will spill out.it take's five times as long to get gas intotank.
Same problem as in recall 98v060000, jump starting. Consumer jumped started vehicle, andfuel lines blewout.
I see all of the recalls on the ford explorer date 1997 but i own a ford explorer 1997 and the only recall notice that i received is the one for the tires back in 2000.i never received the others and i know the ford company is aware of me owning this vehicle for i get notices in the mail constantly about selling it back to ford.why are not my suspension lines or gas lines being repaired like the other fords with the 4.0 liter engine?
Consumer is concerned that the dealer will not repair vehicle under manufacturer's recall 98-s-09and nhtsa recall 98v-60, fuel line,within a reasonable time frame .
Vehicle can not be repaired due to lack of parts, o-rings, (99v-060).*mjs
Dt:the contact state vehicle had been repair under nhtsarecall 98v060000/ manufacturer's recall 98s09before by the previous owner.when she contacted the dealership they said the recall repairs were doneon january 9, 2001. She was having the same problem asstated in the recall. The contact'shusband had to jump start the vehicle on january 24, 2005.immediately after he had done so hesmelled fuel inside the vehicle.when he took vehicleto a dealership they found two holes in the fuel line.they had the fuel line replaced at their expense.the problem happened again on october 15, 2005.the contact'shusband had to jump start the vehicle again.after examining the fuel line he found there were two holes in the exact same spots.she took it to a ford dealer, and they told her that there had been a recall on the vehicle.
The vehicle experienced the same problem as stated in recall#98v06000- fuel system, however the vehicle identification number was not included in the recall.
After vehicle was in frontal crash, fuel cut-off system did not shut off. Vehicle/engine continued to run for 10-15 minutes after frontal crash. Engine had to be manually turned off.
Recall repair denied due to mileage of the vehicle.(98s09)*mjs
While driving at 25 to 30 mph stopped at a stop sign and noticed smoke coming from under the hood due toa leak from the fuel line.a spark touched some of the wires, causing a fire.fire department came out to put out the fire, and they disconnected the wires.
The contact owns a 1997 ford explorer. The contact smelled gasoline in the vehicle and after looking underneath the hood he noticed that the fuel line was leaking from a bracket behind the motor. The contact spoke to the manufacturer about recall campaign 98v060000, fuel system, gasoline:delivery:hoses, lines/piping, and fittings, but the manufacturer stated that the recall had closed. The current and failure mileages were 118,034.
Fuel line was leaking fuel.dealership has replacedfuel line, and charged consumer approximately $300.please provide any additional information/attachments.
1997 ford explorer caught fire under the hood. Fire chief stated that the vehicle was on recall and the fire was due to a fuel leak.
I jumped a car and grounded the cables on the bracket at the top of the engine.immediately after jumping the car, a strong fuel odor was noted.the lake bluff police witnessed the entire event.later that night after driving the car, i noted a fuel leak from the lines adjacent to the bracket.i brought the car into my local shop for repairs. The coincidence of the car jump and fuel leak made me suspicious and i found that my car should have been recalled under id no. 98v060000 for a warning label and new grounding bolt.i called ed mateo at highland park ford in il and gave him my vin, [xxx].he agreed that the car was subject to the recall and they would replace the fuel line(s) and install the warning and new grounding bolt.i picked up me car from my local repairman this morning and dropped it off with ed at highland park ford.he said that they would take care of everything under the ford recall no. 98s09.he called me a half hour later and said that his manager would not let him repair the car under the recall since it didn't come up in their system under my vin - even though we had already cleared this earlier.i called jessie ford customer service, 800-392-ford, and they told me that the reason it didn't come up under my vin was because the recall work (warning and new bolt) was already performed on my car, but she couldn't tell me who did it.this work was never performed on my car and now ford is refusing to honor the recall.updated 0716/2012 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
While driving on the i15 interstate freeway and making a merge onto california state hiighway78 in heavy traffic the accelerator peddle bracket broke away from the engine firewall where it had been spot welded.after several near collisions, i managed to pull off of the freeway.upon close inspection i saw that the spot welds holding the bracket to the engine firewall had failed, allowing the bracket to pull away from support rendering the accelerator peddle useless.as of today, 7/25/2005, i have not yet reported the incident to ford motor company as i wanted to find out if similar incidents on the 1997 ford explorer have been reported.
Consumer received recall 98060000 concerning fuel line rupture; however, this vehicle was not included in the recall due to vin.while attempting to charge the battery, the consumer connected the cable to the fuel line bracket.this caused the fuel braid to overheat, causing the fuel line to rupture.
Vehicle will not accelerate when gas pedal is pressed.also, the rear seat bottoms do not lock in position, causing passengers fall when entering or exiting vehicle.seat bottom flips forward when weight is positioned on the front edge.
I have spent more than 1200.00 repairing this vehicle lately. No safety defect mentioned.
When vehicle is cold and first started, gas pedal will stick and has to be pressed extremely hard to get vehicle to move. Throttle body replaced once and seemed to correct problem for a year. Problem now back,it appears to be a problem with injection system which may cause vehicle to jump forward as gas pedal has to be pushed extremely hard to move vehicle after first started.
A/c was blowing warm air.ford dealership said accumulator was rusted and needed to be replaced (quoted $895).this part rusts because it is wrapped in foam.it appears to be a common problem with 1996-1998 explorers.the 1999 and later models do not have the wrapping on the accumulator.
Fuel injectionmodule has worn out. Dealer has advised consumer thatpart was "defective" and needed to be replacedat consumer's expense.
No summary listed for above vehicle.
Engine- vehicle began making knocking/ticking noise from engine at 30000 miles, took into dealer to report it, and they said no problems.noise was at start ups and after vehicle had set for brief time.noise became louder and longer in duration, took back into dealer at 35000 miles, again, they said no problems-normal noise.at 41900 miles, vehicle became undriveable, noise was extremely loud and metallic in nature.took to different dealer who stated that they had numerous problems with 1997/98 explorers with 4.0sohc engine timing chain tensioner failures.most were under warranty and they sent entire engine back to manufacturer to repair.now my vehicle was out of warranty and the reapai cost me $700.00.the vehicle went back 3 days later with same problem, another $300.00.i feel that i reported my problem while the vehicle was still in warranty and that ford should cover the repairs.i also think thatford is fully aware of a widespread problem with these 4.0 sohc engines and the timing chain/tensioner defects.i have talked with many dealers and individual owners who have stated the defect is not isolated.had my family and i been traveling at high speed when this thing went bad and the engine quit,there could have been an accident.there needs to be a formal investigation into this issue, it is too widespread andford certainly is aware of the problem, but unwilling to address it and compensate consumers who are suffering with this.fuel system-there is also a hesitation/stalling that occurs on same vehicle that has been into teh dealer on several occasions to fix, but can not be diagnosed or repaired.this is very dangerous especially when pulling into intersections or turning at traffice lights.my wife has had several near misses due to this.again, this appears to be widespread with this 4.0 sohc engine.please let's have something done about this before someone is hurt.ford's army of engineers surely are aware this exists. Mark ditto
Rubber seal on fuel tank cap failed causing check engine light to illuminate. Diagnosis and replacement of fuel tank cap $110. Seal on cap was torn. This was the second failure. First failure occurred while vechile was under warranty.
Coming out of garage smelled fuel. Popped the hood, and could see gas squirting out of carburetor.contacted dealer, and had a local mechanic replace the fuel tank assembly.
Vehicle experienced misalignment.in addition, replaced fuel gauge sendin gunit/air bypass valve/ water pump/seat release/passenger's door and computer.
When filling tank with gasoline, it does not take the last 4 gallons. The dealer said that this is due to pressure from the gas vapors.if filling vehicle very slowly, gasoline would take.98 model has this problem corrected, owner believes ford to correct the 97 model. .et.
Upon starting the explorer fuel gauge drops down from half tank to empty. After about 10 minutes the fuel gauge shows the correct amount of fuel. The fuel gauge was replaced in march of 99, and the fuel pump was replaced on4/1//99. Conusmer is still experiencing a problem with the explorer. Please provide any further details.
Consumer indicated the gas tank cap was not tightened securely, which caused the engine light to illuminate.
Fuel fillerdoes not have a ground strap which caused a build up of static electricity and resulted in a fire.
Gas gauge malfunctioned, does not give accurate information or warning. On several occasions while going up a hill or at a right side tilt, vehicle ran out of gas without warning and stalled.
After fuel goes belowa quarter tank of gas,the fuel gauge indicator does not give correct readings of fuel amount lefet in tank.vehicle has been repaired twice by dealer. Vehicle needs reparing again for same problem.
Recall work not completed due to lack of parts. (fuel lines/fittings).
Far left dash lights and lights behind indicators on left side of steering wheel went out shortly after receiving the vehicle in 1998; this was repaired under warranty; the lights went out again sometime after the warranty period expired.the sound system amplifier goes out intermittently with no discernible cause; this has gone on for years; the dealer says it would cost over $600 to replace the amplifier.
The contact owns a 1997 ford explorer.the contact attempted to open the windows, but was unsuccessful.the windshield wipers, interior lights, and the 4x4 also failed to operate.the dealer has not diagnosed the vehicle.there were no warning indicator lights prior to the failures.the contact is unable to drive the vehicle due to the safety risk involved.the current and failure mileages were 50,000.updated 03-04-08
The contact owns a 1997 ford explorer.the driver side doorwill not open from inside the passenger compartment.the lock sticks and will only open from outside the vehicle.the door lock itself is not working and when the contact pushes the unlock control on the door panel, it fails to unlock the door.she is concerned that she may not be able to open the door in case of an emergency.the purchase date was unknown.the current mileage was 168,299 and failure mileage was 167,299.
During a vehicle inspection several problems were found.the child safety lock on the passenger side rear door was broken and the driver side tail light doesn't work.please provide details.
Several problems with this auto, it seems to be falling apart.the driver side seat belt no longer latches.we have to loop the driver side through the passenger side. It appears this is an issue with several of these models. This is a serious safety hazard and seat belts are mandatory by law.is there anything being done?the left turn indicator has had electrical issues for years.it makes a zzzz sound and no longer works. I am also down to only one door that the key works on. That is the back lift. The door key had not worked on the driver side for years, then the passenger side went.i have the same heat problem the others are having.you either get full on heat and have to turn it on and off when it gets too hot or you get partial ac, always a little warm.both the ac and heat has been serviced, the problem is in the switch somewhere.and now the reason i'm writing is i have major electrical problems. Fuses and solinoids have been looked at, there are no longer lights in the dash area. The lights on alarm (ding ding ding ding) remains on when the car is off, the keys out and the door shut which has drained my battery completly.i have jumped started it twice and now it sits in my driveway because it will cost a fortune to have the electrical looked at.if this is an issue with anyone else it should be reported to ford.not only can i no longer drive this car, it would be totally unsafe to use it.i need 4wheel drive just to get out of my driveway in winter and have no idea how i'm going to come up with the money for all these repairs.please advise if there are any recalls that address these issues. The incident date i listed below is for the time the seatbelt started to fail completly.we were on a vacation trip!
A year ago my door locks started to cycle up and down without my help.the dealer replaced the module but it continues to do it but only about once a month.it is hard to take it in when it is happening because it stops and does not do it again for a long time.at times it will go on for 10 minutes.
Consumer states rear doors will not lock or unlock due to latches breaking. Door latches had been repaired four times.
Passenger's rear door will not open from inside even without child proof lock on.
When i purchased this vehicle the back passenger door would not open from the inside and the child safety lock was not locked.the dealership fixed that for me, but now the driver side back door will not open.i think this is a big safety issue when you have children riding in the back seat.this time i have to pay 200.00 to get this fixed and i shouldn't have too. If i were to have an accident and my 7 and 9 year olds are in the back seat the one that is setting behind me cannot get out.this is a big concern to me.i have been in an accident before where my door would not open and that was the scariest feeling of my life.i think someone needs to check into the door assembly and make sure that it is sturdy and durable.
The rear doorswill not open from the inside. Occupants have opened doors from the outside. Dealer has not seen vehicle.
Driver and passenger side door locks will not lock or unlock.rear window would be rolled down so thatdrivercan enter and exit from the vehicle.consumer drove the vehicle todealer for inspection, and mechanic informed the consumer that this vehicle was not on recall.
Have reported this before. Consumer complaint ids 538918, 702648, 827786, 829733 also apply.very dangerous, rear doors lock and can't open without exiting vehical to open from outside. Acting like malfunction of childlocks, only childlocks are disengaged.serious accident waiting to happen. Dealer doesn't know how to fix problem and doesn't recognize it as a problem. Need to put dealer in rear seat to get any reaction, and still no resolution. Recall warranted.this is a major safety problem!!ford will not recognize the problem.
The rear door locks bind up whenever a rear passenger attempts to open a door without the driver depressing door unlock button manually.once locks bind up, the only way to open door is from exterior door handle.rear passengers are essentially trapped in the vehicle until doors are opened from outside.it appears that locks are malfunctioning somewhat like the child door lock protection system even though the child locks are not engaged.this is a severe safety hazard which traps a person in the rear seat.if there were a fire, accident or any other type of emergency, they could not get out of the vehicle from the rear seat.dealer claims not a problem; that this how locks were designed, but refused to put on repair slip stating only "unable to duplicate".help! help! help! ford has a problem here and it needs a nhtsa directed recall to get them to properly correct it.in your data base there are numerous similar reported problems with rear door locks.this is a major catastrophy just waiting to happen.
Several months ago, the rear door latch stopped working from the inside.my child was unable to open the door to exitand the only way to open the door is from the outside.i believed that maybe something had gotten caught on the door handle to pull it too hard to cause it to break.the handle is no longer flush with the door, it extends out a little.several months ago, i was speaking to my sons preschool teacher, who also owns a ford explorer (1996) and she too said that she had the same problem with her back handle.today i talked with another explorer owner (1997)who said that recently, in the same week, both door handles in the rear had broke in the same manner.our concern is for our young children who in the event need to get out their door in an emergency, would be unable, unless someone opens from the outside.
Driver's side rear door could not beopened from the inside. Dealer was not notified at this time.
The drivers rear door lock is inoperative.nlm
I have two 1997 ford explorers (an xlt and an eddie bauer) both vehicles have numerous problems with door latches and power locks.occupants have been unable to exit the vehicles on several occasions due to inoperable handles and/or locks.i believe someone could become trapped in one of these vehicles in the event of an accident.
Consumer experiencing ongoing problem with door closing improperly. Vehicle been in/out dealer on three occasions and codition still occurring.
Rear door locks won't unlock unless you use unlock button on front door first.child safety door lock won't disengage on left rear door, someone has to open left rear door from the outside.keyless control will not unlock either if right rear door lock gets hung up.i have tried several times to get repaired, but have no documentation except once in 1997. I seldom have passengers in the back, but if there was an accident anyone in the rear could not get out. I just want the door locks fixed.there are some similiar complaints with the nhtsa, idi id 702648, 827786, 829733, 537402, 538918, and 530692. Any help will be appreciated.
Several months ago, the rear door latch stopped working from the inside.my child was unable to open the door to exitand the only way to open the door is from the outside.i believed that maybe something had gotten caught on the door handle to pull it too hard to cause it to break.the handle is no longer flush with the door, it extends out a little.several months ago, i was speaking to my sons preschool teacher, who also owns a ford explorer (1996) and she too said that she had the same problem with her back handle.today i talked with another explorer owner (1997)who said that recently, in the same week, both door handles in the rear had broke in the same manner.our concern is for our young children who in the event need to get out their door in an emergency, would be unable, unless someone opens from the outside.
Rear passenger's side door opens intermittently.
In addition to the locks unlocking while vehile is unattended, the locks sporatically click while vehicle is in motion.also, the locks don't lock immediately when the suv is put in gear, they lock sometimes up to a couple of minutes of driving.this is a definite safety issue as occupant(s) of vehicle are not safe from outside goings on unless vehicle is locked.in addition, this presents a problem with insurance if vehicle is stolen because it is unlocked.please respond directly.
Rear doors won't open from inside and it is not the child deterrent lever on door,heating system overrides a/c heater sometimes dosen't work. Recline lever broke off.
Both rear passenger doors continuousley will not open from inside, causing safety hazard.
Air conditioner does not cool and driver side lock does not work.
The right side door that automatically locks comes open when moing speeds from2 to 60 miles an hour. This vehicle needs to be checked by the ford motor comapny, now for the 4 time we have problem with the same door. A friend had the same problem with 2 ford explores.( dot number: tire size: 235-70-15 )
Door lock will not operate with inside lock buttons or hand remote locks.
Both back doors will not open from the inside.child safety locks are not on.this is the second ford explorer i have owned and i had the same problem with the other one.a ford dealer has acknowledged that they have sold numerous parts to correct this particular problem.this newer model has a feature where the doors automatically lock when you reach a certain speed(5mph?).i feel like this could be hazardous because you have to rely on the driver to open the doors and it cannot be done without first unlocking them. If the vehicle was on fire, this problem would delay the time that the passengers in the back seat could be safely removed from the vehicle..
Lock system on both rear passenger doors have failed such that neither door can be opened from the interior of the vehicle.obvious safety hazard if rear passengers must exit from the vehicle quickly.
The hood latch on the vehicle is too weak resulting in the hood opening while driving causing damage to the vehicle, the 1998 explorer has been recalled for the defective hood latch, however the 1997 model is not included.*mjs
While driving the hood detached from the latch, causing the hood to fly up.
Accelerator pedal was stuck when applied to pass on an incline. Dealer notified.tsdealership removed throttle cable and found frayed fragments inside cable covering.there was a recall regarding this condition however, vehicle's vin was not included. Had multiple problems with hood latch.cruise control engaged on its own.
While driving at 45 mph the hood flew up, obstructing the view of the driver.a recall was issued on later model/ year. However, this vehicle was not included. The dealerand manufacturer have been notified.
Failure of secondary hood latch while driving at highway speed of 50-55 mph, causedhood to open, and almost caused a vehicle crash.dealer was notified, and informedconsumer that was not cover under a recall.please feel free to provide any further details on this matter.
Parking lever assembly. Throttle valve assembly.
Consumer stated while driving, the emergency brake engaged without warning which caused the back tires to lock up and skid.consumer had a collision as a result.
The contact owns a 1997 ford explorer.while driving 40 mph, the contact lifted the emergency brake and the handle failed.no warning lights illuminated.the contact took the vehicle to the dealer and they stated that release it would cost $280 to repair the handle.the current mileage was 83,000 and failure mileage was 69,304.updated 02-01-08.updated 02/01/08
Emergency parking brake doesn't engage whenpushing all the way to the floor.the brakes are hard, butwill slip out.dealership has been notified.
While driving at 45 mph, appliedbrakes, and they went straight to the floorboard.also,emergency brake didn't work at all, and consumer is having problems with the drive train.
The parking cable had flipped over against the left rear tire causing wear and a cut all the way around the tire.nlm
Consumer states the routing of the parking brake cable on this particular model of explorer's is no more than 1/16 of an inch from the tire and in some cases the cable rubs against the tire and causes a blowout. Consumer feels this problem develops when the left brake cable is installed, the cable has to loop over very close to the tire, if the cable sags a little, it will touch the tire, when it touches the tire, the downward notation at the point of contact it will pull the cable further downward increasing the contact, consumer also states tire pressure of 26 psi or less would contribute to the problem.
While driving about 55 mph vehicle suddenly accelerated without prior warning, andodometer will stay stuckin place.consumer states vehicle has been repaired, and transmission has been rebuilt.
This letter is intended to address ineffective service by aamco that led to failure of a transmission in my vehicle. As you see by the attached letter, i voiced concern about this last year and all aamco suggested was to take it back to the dealer that performed the ineffective service. I requested the right to take the vehicle to another aamco center, but your response was to take it to the center that i already had doubts about. Let me set the scenario again.?with initial grinding sounds and lack of reverse, i took to clinton transmissions in 2011 and they informed me the transmission needed to be rebuilt. The vehicle was parked until 2012.?in 2012, i called the waldorf aamco center and they informed me it may not be the transmission and to let them look at it. It was towed in and i was informed that the transmission was fine but the transfer case was bad. ?all totaled, i paid $1534.76 for transfer case, $430.03 for parts, and $600 for labor. This does not include the other services that the center said i needed.?the vehicle was taken back twice for an od light that came on as soon as i left the center. They seemed unable to diagnose the problem. ?i felt concern for the period i was driving and wrote corporate to request assistance. ?earlier this year while driving to south carolina, the grinding sound started again and reverse went out. I notified corporate and the waldorf center and was told to go to the nearest aamco.?i went to the columbia, south carolina aamcoand after diagnostic, told me the same thing that the clinton transmission told me in 2011. The transmission had internal damage and needed to be rebuilt.?i left the vehicle in columbia and had to purchase a new vehicle.with these facts in mind, aamco can surely see where ineffective service led to a safety failure.
We maintained our vehicles regularly, after replacing the transfer case not 8 months ago now the transmission went out.spent $2400 for a rebuild. Shop states this model is a piece of [xxx], and the have made a lot of money from fords poor engineering on this model.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Transfer case failed with no apparent problems. When taken apart by tech. It looked perfectly fine. Must have complete replace of transfer case, can't just change parts. Msn auto-tecs brings up a number of mechanics who found same problems. Ford has built better after market replacement but never notified anyone of this problem. Some mechanics say that customers have brought in with this problem and they have never engaged their 4x4.
The engine slowed down and just quit. Would not restart. Had it towed to a repair facility *again* and found out that *2 (two)* timing chains went out. The drivers side snapped in two and the passenger side (rear) had over 1 1/2 inches of play in it and obvious stretching of the timing chain.the front broken one totaled the engine,all tensioners, spacers etc were nor in pieces lying in the engine.and guess what to replace the rear timing chain you have to completely remove the engine from the vehicle!thanks again ford!!!!!!!!
After turning a corner at less than 15 mph a loud sound was heard and the engine raced but stopped moving.tried all gears and after having it towed to a repair facility i was informed that the transfer case broke.i had to have it replaced.
The contact owns a 1997 ford explorer. The contact stated while driving 45 mph, the transmission failed causing the rpms to increase continuously. The contact drove the vehicle to the dealer for inspection and was advised that the speedometer needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified and stated there was nothing wrong with the vehicle. The failure mileage was 256,000.
My vehicle suddenly started accelerating when i was proceeding down the interstate.i could slow the vehicle down somewhat by aggressively applying the brakes.however, this would just get me slowed down a little until i would release the brake.the vehicle would suddenly speed up again.i was traveling on a fairly busy stretch of interstate at the time of the incident.i luckily did not have a need to stop quickly while this problem occurred.i tried hitting the accelerator a few times to get it to stop sticking in the "wide open" position.i even tried manipulating the cruise control (which was off).after several failed attempts to remedy the problem, i started trying to think of a quick game plan to get out of this potential disaster.i am very thankful that my wife was not driving at the time and that i did not have others in the car during this nightmare.i was finally able to find a shoulder where i could pull off the road.as i said, the road was extremely busy and i was very worried about getting off the road safely with a semi-truck not far behind me.i pulled toward the shoulder and put the car into "neutral".the rpm's, which had been running extremely high for about 3 minutes, moved even higher at this point.the rpm's were pegged to the top of the gauge for about 30 seconds.as soon as i felt i was off of the roadway enough, i turned the key to the "off" position.when i got out of the car there was a horrible burning odor coming from the front of the car.i am not only concerned about the problem that may have triggered this incident, but i am also very worried about collateral damage that this undoubtedly caused.i feel that this caused an excessive amount of wear and tear to the engine and the braking system.on top of all of the physical damage done to the car, the experience was scary to say the least.my wife refuses to even get in the car at this point.needless to say, she doesn't want my kids to ride in it either.
The truck's overdrive light blinked and the engine lights came on. When this occurred the truck failed to go into overdrive and the # 3 cylinder misfired.the dealership indicated this could be caused by automatic transmission failure.please provide any additional information.*nlm
Intermittently when driving overdrive light flashesand jerks forward. Dealer has inspectedvehicle.
Ea99001, throttle body systemmalfunctioned, causing the vehicle to jump forward or backward.also,while starting vehicle, it will stall out when placing it in gear.owner thinks part should be recalled. *ml
Transmission problem occurred beginning in october 1997 until november 1998 when vehicle was returned to ford per a lemon law settlement.transmission problems included lack of power, loss of power, erratic idle and throttle.please contact me for more information per your investigation.
At 45,000 miles transmission had to be replaced.at 70, 000 vehicle started to hesitate.consumertook vehicle to dealer.please provide any further information.
See description from another dissatisfied owner at odi id: 702324. No safety defect listed in summary.( dot number:)
The contact owns a 1997 ford explorer.the contact stated that on three different occasions, the vehicle shut off and the keys could not be removed from the ignition.additionally, the vehicle suddenly rolled backwards.the dealer was notified of the roll backs.the contact places bricks behind two wheels to keep the vehicle secure.the engine size was unknown.the current mileage is 120,000 and failure mileage was 100,000.
Dt: the overdrive light intermittently cameon.dealer said it could either be a loose connection or moisture in the system.after about five miles on the road, the transmission was slipping.pulls in second gear.transmission finally failed.*sb
Transmission failure. Ts
Brought vehichle into different ford dealer to complain of noise, was told that it was the air presssure valve and to wait till it got louder till they would fix, one week later transmission failed, they say it is a cracked drum and replaced entire transmission...never had an air valve problem
Engine has been sounding different since throttle recall oov422000was done in december of 2001. While driving 75-80 mph there was a loud noise.vehicle was taken to dealer who stated transmission needed to be replaced.
Ford powertrain system disengaged while driving down a highway with a steep grade.auto engine braking control was lost with loud gear tearing sounds.vehicle speed immediately encreased to a dangerous level during curved down-hill setion of the road.heavy application of brakes kept us from sliding off the highway and down the mountain side.there was no warning that the ford gem control module was failing and subsequently instructing the transmission "transfer" case to release/engage in such a manner as to destroy the powertrain and disconnect the vehicle from the powertrain.
The 4-wheel drive lites (4-wheel dr-low & 4-wheel dr) and the cruise control lite began flashing on the dash.i stopped at a ford dealership, pocatello, idaho.they put on computer, but said they could find nothing in the gem memory, so advised me to drive on to salt lake city, but do not put in cruise control, and this would not harm the car's equipment or be unsafe.i returned from my trip and stopped at a retirement home's parking lot in idaho falls on july 1, 2000 and the car made "banging" noises when reversed out of the parking slot.the dash lites that had been flashing previously were not showing.i called the broadway ford dealership that services the car to haul it in for repair.they found the sensors were not working properly.then they test drove the car and said it had a noise in the transfer case and thought they should investigate.they found shavings in the fluid, and have parts on order.i am alarmed at what might have happened while driving on the interstate to and from salt lake city at 75 mph, as the car lurched and banged in reverse and forward gear when i tried to drive out of the parking lot at the retirement home.it seemed to have the gears locked up, or the two 4-wheel drive transmissions not working together.they cannot assure me that the transmission might also be damaged from these sensors not working.
While driving at any speed vehicle jerked and the overdrive light appeareed on the dashboard and remained on.vehicle was taken todealer for inspection, and mechanic determined that transmission needed to be replaced.
When trying to pass, or even when accelerating, the transmission will completely disengage!the problem is that you never know when it's going to happen.this has almost caused me to crash in two cases while passing another vehichle.when this occurs it's as if you intentionally put the transmission in neutral.there is no slippage, just complete disengagement.i have even had it completely shift into neutral while operating in cruise control on the interstate.believe me it's really scary when your enginge completely tachs out at this speed.it's a wonder the engine didn't blow before i tapped the brake pedal. The transmission has been completely rebuilt twice and repaired once.costs to me so far in repairing this transmission have been $3000 and counting for the last time.the repairs were made at a ford dealer and an independent.again, the transmission is doing the same thing after 13,000 miles.what's bad is that ford technicians, nor their technical service department, can correct the problem.their diagnostic equipment shows no problem.i have to take it on the road to show the mechanic how it's operating which takes a pretty good test drive.again their only suggestion is another complete rebuild since they are clueless.unfortunatley, this time, it is one thousnand miles over their warranty period.this is extremely dangerous in my opinion.if i'm haveing this trouble, then surely others are experiencing the same.thanks for your time, and if you need further information please call or contact me.i have all my records.
This vehicle has a emmisions related torque converter problem which must be repaired by an authorized ford dealer. It effects the the shifting of the transmission and the engaging of the torque converter.this problem was reported to the dealer on august 17, 1999 with 22,941 miles and again on february 2, 2000 with 32,304 miles.the dealer stated it was a normal characteristic and since no trouble lights come on that the ford division would not be willing to do anything about the problem.this is fords problem not mine i have been driving this vehicle under much stress daily and ford needs to own up to the problem and make the repair at their cost not mine.ford made the faulty vehicle and i should not be left with the expense of fixing their faulty equipment.let me add torrington ford will not be involved in this nor will they touch this vehicle.the ford dealership will be of my choice and i want a loaner vehicle while the repair is being made.i don't care if they have to replace the transmission, torque converter, front driveshaft and the pinion seal.this vehicle is faulty and it will not be at my expense.thank you, [xxx]parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Engine "ticks" primarily at cold startup. Problem becoming more prevelant however, now it occurs also at a warm startup. Engine also "hisses" at low speeds to idle. Rear end leaks fluid and also shudders at high speeds. "clunking" noise often heard and felt from rear end when vehicle stops.
While on vacation from california going to montana i was driving down a 7% grade with my family in the car, our transmission started to spin and we lost all foward/backward propulsion.upon contacting the nearest ford dealer, they stated the o-rings on our new transmission filter were broken.they stated they replaced them and charged us 200+ dollars (we have since found out that there are no o-rings on the transmission filter for this make and modle of vehicle)the problem reoccured while in the mountains.ford then stated that we needed a new transmission, however, in the town we were in on vacation, they were unable to put one in.we then took the vehicle to the gmc dealer who put in the transmission according the instruciton and recommendation from ford at a cost of $2700.the gmc dealer was having difficulty finding a suitable place to attach the overdrive wireing to the new transmission.ford talked them through it and i and my two small childrenwere on our way home (after flying my husband home who had to return to work).we were headed out of town and the transmission started to spin again.we were towed back to the gmc dealer who contacted the ford techs.the ford techs. Stated that the transmission harness that was originally put on our vehicle was not correct and that they have been having a lot of problems with them because they don't allow the vehicle to shift properly and eventually everything locks up.they stated that it should be recalled but hasn't yet.they sent the gmc dealer a new harness which still was not the right one.the gmc dealer then built a harness for my vehicle to get me home as i had been stranded in montana for three weeks at this point living in motel rooms with my two small children.at this point ford is taking no responsiblity for this problem. Now my vehicle is at the ford service center in temecula ca and there cont. To be a problem with the transmission.help please this is an extreme danger!!
When backing up, the gas pedal may stick. You must tap the pedal to disengage it.if the transmission is in drive, the vehicle may lurtch forward and if you're on an incline it may roll backwards before engaging.
We (herndon, va residents - jane, my son tj-15, my daughter bobbie-13, and i) were returning from spending christmas with jane's sister, anne, and our brother-in-law, jack, in detroit.we departed from farmington hills mi (detroit) at 9:30am in a light snow.it worsened as we got into ohio, but the roads were cleared and in some areas were salted.most traffic was moving at approximately 50 mph in one lane, the far right one closest to the shoulder.that is where i was when the accident occurred.shortly after we started the trip i heard a series of loud noises from under the car. My sport utility vehicle (suv), a 1997 ford explorer, has a series of settings for 4 wheel drive (4wd), i.e., auto 4wd, 4wd high, and 4wd low.at the time i believed the noise to be the car shifting from 2wd to 4wd as it sensed the road conditions.i attempted to set it to 4wd, but the noise continued.since the noise did not stop i set it back to the setting i had it in most of the time.at approximately 1pm, i am certain the transmission failed locking the wheels, which put me into a spin. During the spin the car rolled over, went in and out of a ditch (located to the right of the shoulder of the road) on its side, and eventually settled right side up with the front of the car pointed downward into the ditch toward the highway. I contacted my insurance company and the car is currently located at suburban collision center, 1151 west bagley road, burea, oh 44017 (440) 243-5533.
Is this legal to sell a vehicle new or used with serious safety recalls, they have jeopordized my safety in this vehicle.sudden engine acceleration and tachometer re-line at passing gear.shifting into low gear prior to 1800rpms.engine noise at start up.overheating causing damage to the transmission, i.e. Torque converter failure. Idles at 1200.rpms and fluctuates.what ethics do these dealer possess and do they not safety inspect them prior to sales, they let me drive off the lot.this vehicle is currently in service for the failed parts after purchasing it on novemeber 1,2000.i have firestoneat tires yet to be inspected.
When changing gear into reverse defect in transmission will cause a ten seconds delay, vehicle will notmove before it will actually engage the reverse gear. Dealer has rebuilt transmission, now saying this is normal with vehicle.
Vehicle experienced several engine problems, consumer stated that the engine sounded like no oil was in it when started, dealer has replaced gaskets, upper intake cam tensioner three times, and there was a coolant leak.left front door hinge replaced, it was making noise.power steering pump was replaced, it was noisy when turning the wheel.vanity mirror on driver's side would not close all the way and popped when opened, dealer replaced it.the right front of the vehicle was lower than the left front.brakes were squeaky, dealer replaced front brake pads and turned rotors.a tap noise was heard while playing cd's.vehicle experienced several transmission problems,while going over bumps and railroad tracks, transmission jumped out of gear, dealer intalled overhaul kit because the clutch had burned. 4 wheel drive was inoperable and made a rubbing/groan noise, when reversing and putting intor drive, consumer heard popping noise, dealer replaced rear transfer case flange and removed driveshaft.vehicle would not start, it would turn over, dealer found the pcm was not wiring, dealer replaced pcm.
My vehicle developed a clunk in the rear end which i assumed was a problem with the rear differential. When i took it to my mechanic he found there was a problem in the transfer case. After repairing the transfer case he then found that the problem originated in the transmission and that it was a costly repair. I would not have thought much about this except for the fact that he had another ford explorer with the same problem in his shop at the same time. I contacted ford motor company about this problem but they deny ever having this problem or having any dealerships reporting this type of defect.
There's a winding and grinding noise whenever traveling at high speeds.it isan intermittent problem withvehicle going into reverse without warning.
Automobile jumped out ofpark and rolled forward and hit a pole.no injuries were sustained.
While shifting gears vehicle jerked and vibrated uncontrollably. Consumer was able to maintain control of the vehicle, and drove it to a garage for inspection. Mechanic determined thattransmission needed to be replaced, and replaced it. However, the problem recurred.
4 wheel drive stuck in low.if switched out of low the transmission disengages from both the front and rear axel so the vehicle just stops.even though the lights on dash indicate the vehicle is in 4 wheel high the vehicle remains in 4 wheel low.we have had the vehicle for 2 1/2 years and never once used 4 wheel low.with the snow this week i used 4 wheel low to get out of the driveway.i did not go more then 3 feet forward when the transmission became stuck.nothing i did would fix the problem.when i contacted ford all they told me was my vehicle was out of warrenty so i had to pay for it.i know from other explorer owners that this is a common problem.the fear here is that the 4 wheel drive system completely disengages and my vehicle with my family is put at risk as others come up on us at speed.thanks for the site.kevin
In searching the internet, i've found there are many people who have suffered the same problems that i have had.i have a 1997 ford explorer eddie bauer edition.the climate control system failed in 1998 and i took it to les pinkam lincoln mercury in elizabethtown, ky for repair.without even looking at it, the technician told me that the blend air door had broken and it would costs $800 to repair it.thinking he was lying, i took it to bill collins ford in louisville, ky.again, the same results and repair estimate.technicians at both places, told me it's a common problem.i eventually had les pinkam repair it. It seems that ford would design a system that wouldn't require the complete removal of the dash to repair it, much continue with a design with so many problems.years later and the problem has happened again.in addition i came across tsb article number 98-23-20 in my searches, but couldn't find the article at your web-site.i also have had the transmission rebuilt twice and finally replaced it with one from a salvage yard.i couldn't see repairing it a third time when a ford technician and private yard couldn't fix it.both times within 13 months after repair, the car would suddenly completely fail and tach out as if it were in neutral.i could get it to do it with a ford technician and his code sensor plugged in.this has come close to having me get rear ended on the interstate 65, especially when its in cruise control.for no reason at all thetransmission would completely disengage and the engine would almost completely tack out before i could hit the brake pedals to dis-engage.to make a long story short, i've spent almost $6000 in repairs since owning this vehicle.in addition, i've had it in for many recalls.all i've ever got out of ford or the dealers is, sorry about your luck.surely there is something your agency can do about this.my transmission problems, were pretty scary.
Loss of reverse.failure of bearing race above valve body caused fluid to be ported to both forward and reverse drive at same time. When reverse was selected, the vehicle would only travel in rearward direction two to three feet before binding and all motion ceased. Drive forward was not adversely effected before the repairs were completed. Ford motor company recommended the replacement of the transmission with a rebuilt unit at the cost of $2800. With only 61000 miles on the vehicle, i opted for a second opinion. A reliable transmission shop diagnosed the problem with the "exploder" transmission and completely rebuilt the unit for half the ford replacement cost. *la
Mechanic made comment that seals in transmission were defective and were supposed to be replaced but dealer neglected to do so when vehicle was traded in or in for prior services.
Transmission out before i reached 87,000 miles.when my husband changed the transmission fluid, large chunks of metal came out.the problem occured when driving home from krogers and vehicle did not shift out of 2nd gear, rmps went up past 4000, then vehicle would loss power.would take my foot off gas til rmps 0, then repeat this cycle for my 5 miles home.my husband towed vehicle to peffley ford of dayton, ohio on dec 24, 2003.they said this is normal for that many miles, but according to my search, this is not.ford transmissions have been problems for other buyers.could have been fatal if i was on interstate.we are being charge $2100 for a new transmission, today is jan 1, 2004 and i don't even have it back.
Vehicle is not consitent switching in/out of overdrive/4 wd -sticks-ford denies there is a problem.
On slight inclines vehicle rolls either up or down hill. Dealer has been notified.
Connector seal between the engine and the transmission was leaking causing a bang when vehicle was put into reverse.nlm
Had started vehicle & shifted into reverse and transmission locked up. Reshifted back to driveand then into reverse again transmission locked up.when it happened a third time, transmission damagedleft front tire. Vehiclenow at dealership.
Transmission leaked on the converter causing fire.
While driving 35 mphtransmission engaged itself into 4-wheel drive. As a result, vehicle lostpower, and would not shift gears. Dealer stated transmission burned itself out, andneeded to be rebuilt.
While the truck was parkedwith the ignition running, the gear popped out of park and took off in drive. The driver was able to jump in the truck and turn off the ignition switch. The truck hit a mail box, and the hood and fender were dented.
Consumer turned on the ignition switch and the alarm chimed, indicatingthat a door was ajar. Driver got out to check the doors.heard something that sounded like the gear was engaging. Then vehicle suddenly began to roll backwards. Consumergrabbed the steering wheel but was dragged 300 feet before the vehicle came to a stop by slamming into a neighbor's house.
The vehicle will not shiftback to auto, its stuck on auto low. Please provide any further information.ph
4-wheel drive activated while driving at 30mph, causing the steering to lock which resulted in a crash
While drivingsteering was stiff, and consumer could hear a grinding noise infront end of vehicle. When making a turn felt like wheels were going to lock up. Vehicle was towed to a ford dealer, and they stated that front and rear sensor intransfer case had gone bad.consumer stated that on may 4th problem reoccurred. Please provide any further information.
Vehicle has been taken in 4 times - some parts replaced -dealer can not find problem. Ford motor company contacted not resolved. Vehicle 4- wheel drive low and high lights blink while driving then the vehicle will not go into 4 wheel drive. After you turn off car and restart the system resets and 4 wheel drive works. This problem could be dangerious and could cause an accident if 4 wheel drive does not work and this would also probably include auto 4 wheel drive mode for slippery conditions.
Tranfer case will lock up four wheel drive. And there was difficulty in steering.see service bullentin 99-14-2.
4 wheel drive stuck in low.if switched out of low the transmission disengages from both the front and rear axel so the vehicle just stops.even though the lights on dash indicate the vehicle is in 4 wheel high the vehicle remains in 4 wheel low.we have had the vehicle for 2 1/2 years and never once used 4 wheel low.with the snow this week i used 4 wheel low to get out of the driveway.i did not go more then 3 feet forward when the transmission became stuck.nothing i did would fix the problem.when i contacted ford all they told me was my vehicle was out of warrenty so i had to pay for it.i know from other explorer owners that this is a common problem.the fear here is that the 4 wheel drive system completely disengages and my vehicle with my family is put at risk as others come up on us at speed.thanks for the site.kevin
Transfer case bearing broke while driving, causing excessive shimmering and shaking, driver lost control and the vehicle went off the road immediately.after repairs, main driveshaft bearing failed with same result.
I was driving down the road and when going down a hill the veh. Stared to make a grinding noise. I had to get up out of the hole to pull off and i noted that when i steped back on the gas it stoped.it only does this when coasting or braking.i took it to the shop and they said it was a failure in the transfer case. I started looking for a new one on the net and found alot of other people describing the same problem to a t.one guy stated that his mechanic said that the gem control module had failed or partially failed and commanded the tranfer case to disengage causing damage to the case. It appeared to be a ford electronic defect not having a fail safe mode but instead ordering the tranfer case to self destruct. The oxygen senors i replace them and they go right back out.
My vehicle developed a clunk in the rear end which i assumed was a problem with the rear differential. When i took it to my mechanic he found there was a problem in the transfer case. After repairing the transfer case he then found that the problem originated in the transmission and that it was a costly repair. I would not have thought much about this except for the fact that he had another ford explorer with the same problem in his shop at the same time. I contacted ford motor company about this problem but they deny ever having this problem or having any dealerships reporting this type of defect.
Transfer case went out traveling between speeds of 40-60 mph, no pulling power in gear.
While driving vehicle would automatically go into 4- wheel drive. Cannot drive on dry payment when in 4- wheel drive. Vheicle is heavy going for steering. Dealer reset computer & could not find anything wrong.
While traveling 55 mph with snow on pavement consumer heard noise under vehicle.all 4 wheels locked up, causing truck to rollover. Manufacturer has been notified. Please provide further information.
- wheel drive high and low activated while driving at 30mph causing the steering to lock which resulted in a crash.
I was driving down the road and when going down a hill the veh. Stared to make a grinding noise. I had to get up out of the hole to pull off and i noted that when i steped back on the gas it stoped.it only does this when coasting or braking.i took it to the shop and they said it was a failure in the transfer case. I started looking for a new one on the net and found alot of other people describing the same problem to a t.one guy stated that his mechanic said that the gem control module had failed or partially failed and commanded the tranfer case to disengage causing damage to the case. It appeared to be a ford electronic defect not having a fail safe mode but instead ordering the tranfer case to self destruct. The oxygen senors i replace them and they go right back out.
Vehicle would make a "grinding" noise while accelerating and stopping.a dealership and independent mechanic concluded that noise was coming fromtransfer case, v8 engine, automatic transmission, all-wheel drive.please provide any additional information / documentation.
Consumer had to replace o ring in intake manifold, and transfer box of4- wheel drive.
The 4-wheel drive lites (4-wheel dr-low & 4-wheel dr) and the cruise control lite began flashing on the dash.i stopped at a ford dealership, pocatello, idaho.they put on computer, but said they could find nothing in the gem memory, so advised me to drive on to salt lake city, but do not put in cruise control, and this would not harm the car's equipment or be unsafe.i returned from my trip and stopped at a retirement home's parking lot in idaho falls on july 1, 2000 and the car made "banging" noises when reversed out of the parking slot.the dash lites that had been flashing previously were not showing.i called the broadway ford dealership that services the car to haul it in for repair.they found the sensors were not working properly.then they test drove the car and said it had a noise in the transfer case and thought they should investigate.they found shavings in the fluid, and have parts on order.i am alarmed at what might have happened while driving on the interstate to and from salt lake city at 75 mph, as the car lurched and banged in reverse and forward gear when i tried to drive out of the parking lot at the retirement home.it seemed to have the gears locked up, or the two 4-wheel drive transmissions not working together.they cannot assure me that the transmission might also be damaged from these sensors not working.
While driving along at 25-3m mph in rain, and after engaging 4-whhel drive, vehicle flipped over on its top.
Transfer case failed with no reason. The 4 wheel drive is never used. When being fixed they found chuncks of metal in the transfer case. It appeared to be defective. Ford is is denying this.
4 wheel drive indicator light flashes.
While vehicle is parked on slight incline, vehicle rolls either up or down hill. Consumer states this happens when the engine is turned off and the emergency brake has not been applied.
While vehicle was parked in the neutral position, andemergency brake on,vehicle jerked and rolled, causing a collision. Dealer has inspected the vehicle.
Consumer explains that while having parked the vehicle in a driveway with a slight incline, driver left the vehicle running in park, while standing in the doorway the vehicle rolled up the driveway and struck another vehicle.*jg
Consumer explains that while having parked the vehicle in a driveway with a slight incline, driver left the vehicle running in park, while standing in the doorway the vehicle rolled up the driveway and struck another vehicle.*jg
I purchased this vehicle in november of 1998.at the time it had 10,000 miles on it.i noticed the vehicle had what seemed to be a shutter or vibration.i took the vehicle back to the dealership and the service manager drove with me for many miles.he stated that this was a normal characteristic of the vehicle.everything is a normal characteristic of the vehicle.i have taken the vehicle to a certified transmission repair/replacement shop and have found that this problem is actually an emissions problem, and that the computer needs to be flashed to change the strategy of the torque converter. I would like this issue addressed as it causes my vehicle to vibrate and at highway speeds the vehicle feels very unsafe.
This vehicle has a emmisions related torque converter problem which must be repaired by an authorized ford dealer. It effects the the shifting of the transmission and the engaging of the torque converter.this problem was reported to the dealer on august 17, 1999 with 22,941 miles and again on february 2, 2000 with 32,304 miles.the dealer stated it was a normal characteristic and since no trouble lights come on that the ford division would not be willing to do anything about the problem.this is fords problem not mine i have been driving this vehicle under much stress daily and ford needs to own up to the problem and make the repair at their cost not mine.ford made the faulty vehicle and i should not be left with the expense of fixing their faulty equipment.let me add torrington ford will not be involved in this nor will they touch this vehicle.the ford dealership will be of my choice and i want a loaner vehicle while the repair is being made.i don't care if they have to replace the transmission, torque converter, front driveshaft and the pinion seal.this vehicle is faulty and it will not be at my expense.thank you, [xxx]parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Drivers door lock not working properly, gasket cylinder front cover, torque converter shudder, catalytic converter, rt bank exhaust manifold; these problems have been corrected, but new ones mount every week. Now there is a problem with the steering, being checked tomorrow.
After the car was broken on highway 20 west, :making a lot of noise [ sound like the flat , but lucky, the tires are good ] . The car lost control and stop near the exit , about 1 mile to the " millbury ford dealer ". , l looked down under the car : seeing the axle which connected to the rear diffderential assembly by the "u join " was broken , it pull apart , and drop on the ground . Then call a tow-truck , and a policeman stopped by for guiding the traffic to avoid ,prevent accident ..etc.. For safety .
The contact owns a 1997 ford explorer.while driving approximately 10 mph on normal road conditions, the vehicle began to jerk excessively.the driver pulled over to the side of the road and inspected the vehicle.he noticed that the rear driver's side axle was split in half.the failure occurred without warning.roadside assistance was called to the scene and the vehicle was towed to his residence.the vehicle has not been repaired.the vin was unknown.the failure and current mileages were 130,000.
Consumer had seen left front tire show initialseparation.consumer believed it was the axle.
The consumer states that both front axles failed in the same way:the rubber sleeve split allowing grease to come out causing the moving metal parts to disintegrate.the consumer doesn't drive over rough terrain, although i would expect an all wheel drove to be able to do so w/out damage to the axles.the consumer's mechanic has replaced the axles on three explorers in two months in an area with a small population seems more than coincidence.*scc
Vehicle tends to buck when making tight turns.
Pinion seal leaking.
The last repair was a third time the front end seal have failed. The service dealer customer service attendent state that he had six explorers that morning for the same failure.ford motor co. Could not provide me with infromation regarding if this was a common occurance for this vehicle.
Manual clutch failed several times, repairs made however still failed.
No summary listed for above vehicle.
I kept hearing the gears spinning when i would press on the brakes. According to my transmission specialist, the transfer cases were not built right in this year of explorer.he says he sees the same problem all the time and is unsure why there has not been a recall on this.
Vibration/grinding in front drive line.
Started applying brakes after going 30mph. Vehicle did not slow downor stop. Rearended several vehicles. Upon impact, airbags did not deploy. Left front wheel came off. Prior to impact, cv joint made knocking noisewhen turning. Took to dealer twice for knocking noise.
While driving on highway started slowing down and heard a clunking noise. When let go the gas pedal,all 4 wheels locked up.also,cv joint on the front driveshaft had separated.
Vehicle was taken to dealership due to noise coming fromfront end. Dealer determined that front differential was broken and had to be replaced.
This vehicle has a emmisions related torque converter problem which must be repaired by an authorized ford dealer. It effects the the shifting of the transmission and the engaging of the torque converter.this problem was reported to the dealer on august 17, 1999 with 22,941 miles and again on february 2, 2000 with 32,304 miles.the dealer stated it was a normal characteristic and since no trouble lights come on that the ford division would not be willing to do anything about the problem.this is fords problem not mine i have been driving this vehicle under much stress daily and ford needs to own up to the problem and make the repair at their cost not mine.ford made the faulty vehicle and i should not be left with the expense of fixing their faulty equipment.let me add torrington ford will not be involved in this nor will they touch this vehicle.the ford dealership will be of my choice and i want a loaner vehicle while the repair is being made.i don't care if they have to replace the transmission, torque converter, front driveshaft and the pinion seal.this vehicle is faulty and it will not be at my expense.thank you, [xxx]parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The front differential had to be replaced.
Driving 68mph on highway when vehicle started vibrating excessively. Slowed down for 1st exit & vibrations decreased; but started up again. Took to mechanic at gas station to check out & informed was driveshaft. Had vehicle towed to nearest dealer.
This vehicle has a emmisions related torque converter problem which must be repaired by an authorized ford dealer. It effects the the shifting of the transmission and the engaging of the torque converter.this problem was reported to the dealer on august 17, 1999 with 22,941 miles and again on february 2, 2000 with 32,304 miles.the dealer stated it was a normal characteristic and since no trouble lights come on that the ford division would not be willing to do anything about the problem.this is fords problem not mine i have been driving this vehicle under much stress daily and ford needs to own up to the problem and make the repair at their cost not mine.ford made the faulty vehicle and i should not be left with the expense of fixing their faulty equipment.let me add torrington ford will not be involved in this nor will they touch this vehicle.the ford dealership will be of my choice and i want a loaner vehicle while the repair is being made.i don't care if they have to replace the transmission, torque converter, front driveshaft and the pinion seal.this vehicle is faulty and it will not be at my expense.thank you, [xxx]parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The sway bar links broke prior to the recall notice, consumer was sent a check for the repairs of the front sway bar links, however the left front drive shaft was also replaced due to the links breaking which caused damage to the drive shaft, consumer is requesting reimbursement for the drive shaft as well.
Getting on highway at 55 mph, steering wheel and front of car began excessive vibrating (shaking and sputtering).car cut off at side of road.towed to dealer who said they never heard of symptoms and could not reproduce problem (after 4 days).on day 4 they told me it was my driveshaft which needed to be replaced.car has not been the same since and still maintains a constant vibrating although significantly different than first episode.car still has troubles at 70-75 mphs.
While driving the vehicle made a cracking noise, driveshaft failed, and then became unable to drive. Dealer has fixed it.
The crank/drive shaft completely sheared off and fell out with the pulley still attached.the dealer's service manager and three other service personnel stated they have never seen anything like this before.the service manager also stated he could not even begin to explain how it would have happened.
While driving at 45 mph, appliedbrakes, and they went straight to the floorboard.also,emergency brake didn't work at all, and consumer is having problems with the drive train.
The sway bar links broke prior to the recall notice, consumer was sent a check for the repairs of the front sway bar links, however the left front drive shaft was also replaced due to the links breaking which caused damage to the drive shaft, consumer is requesting reimbursement for the drive shaft as well.
The sway bar links broke prior to the recall notice, consumer was sent a check for the repairs of the front sway bar links, however the left front drive shaft was also replaced due to the links breaking which caused damage to the drive shaft, consumer is requesting reimbursement for the drive shaft as well.
Left front drive shaft worn out and replaced.
On two occasions the driveshaft broke without warning causing the driver to loose temporary control of the vehicle.nlm
Transfer case bearing broke while driving, causing excessive shimmering and shaking, driver lost control and the vehicle went off the road immediately.after repairs, main driveshaft bearing failed with same result.
Consumer stated the overdrive light was illuminated, consumer was informed that the converter needed to be serviced at a transmission shop.
Consumer stated the overdrive light was illuminated, consumer was informed that the converter needed to be serviced at a transmission shop.
While going up hill car was backing back down hill. Took vehicle to dealer, and had transmssiion replaced.february 2000, consumer had to get a total of 3 transmssions.on07-oct-2000, while waiting at a light, consumer took foot off of brake and vehicle rolled backwards.
On 5 separate occasions when driving in the snow, the 4-wheel drive failed, resulting inthe vehicle skidding and hitting a guard rail, a mail box androcks.when the four wheel drive engaged the vehicle went into a skid.
Transfer case failed. *mjs
The automatic 4wd system selects 4wd on dry pavement during sharp turns causing the gears to bind, intermittently - about half the time.however the same "automatic" 4wd selection does not result in 4wd when wheels are slipping.in fact the implementation of 4wd when "auto" is selected seems to be completely random.this has happened since the vehicle was new.i complained to the dealer when it was under warranty and they said "it is supposed to do that."i am about to rewire the system to a manual selector as i am now on my own with the warranty expired.however ford has seen the last of my money.
On a 1997 ford explorer had problems with transfer case.first noticed when driving on interstate with cruise control on vehicle made grinding noise and would not decelerate had to put into neutral to stop. When decelerating while driving vehicle it would also make grinding noise almost sounding like it was not down shifting.few weeks later when vehicle was put into reverse it would make a grinding noise and would not go into gear.did not feel safe to drive. Ending up having to have a mechanic rebuild transfer case, cost almost $1000.00.now five months later having problems with check engine light continuously coming on. Replaced sensors and spark plug on #4 cylinder twice. This will be replacement number 3 for spark plug in four month period. Mechanics cannot seem to figure out why.
4 wheel drive is inoperative, the dealer drained and filled the transfer case.
The contact owns a 1997 ford explorer.the contact attempted to open the windows, but was unsuccessful.the windshield wipers, interior lights, and the 4x4 also failed to operate.the dealer has not diagnosed the vehicle.there were no warning indicator lights prior to the failures.the contact is unable to drive the vehicle due to the safety risk involved.the current and failure mileages were 50,000.updated 03-04-08
While traveling down a hill and letting off the gas, the transfer case makes a grinding sound, dealer stated that the transfer case is defective.
Dt: 1997 ford explorer.the consumer states the four wheel/ two wheel lights are flashing on and off.this will happen until the vehicle is turned off.the vehicle automatically engages into four wheel drive.the only way one can tell this has happened is from the popping and cracking noises coming from the vehicle.the vehicle was taken to cumberland falls ford twice.they have not been able to diagnose the problem.the vehicle was also taken to a local mechanic,they thought it was the switch.the transfer switch was replaced, but the problem recurred.the vehicle automatically slows down when it goes into four wheel drive.
Consumer stated the transfer case in the front and rear fell out, dealer was unable to correct the problem completely, the vehicle was eventually sold.*jg
While driving at highway speed, consumer states "there was a sudden big bang and then sound like a machine gun".consumer tried to keep driving, when a big cloud of smoke emerged from the rear.cause is unknown.dealer states transfer case had completely locked up.please provide any further information. Ts
Loss of drive accompanied by a ratcheting noise coming from the transfer case during coast or deceleration or when in reverse. After reseaching this problem on the net i have found many with thissame problem. The dealer says the transfer case must be replaced at cost of $3000.00. The september issue of gears magizine has an article on page 64 that address the cause and how to correct it. And states that this is a defect. However the article says that it is cheaper and more efficient to buy a new unit. You would think thata problem like this should at leased be addressed by ford.dt
Consumer stated the transfer case in the front and rear fell out, dealer was unable to correct the problem completely, the vehicle was eventually sold.*jg
The contact owns a 1997 ford explorer . The contact stated that the driver side rear seat belt buckle failed. The contact was able to disengage the seat belt without depressing the buckle. The dealer was made aware of the failure and offered no assistance to the contact. The contact does not feel safe having his child's safety restraint seat installed in the rear seat due to the malfunction. The vehicle was neither diagnosed nor repaired. The vin was not available.the failure mileage was 223,000 and the current mileage was 224,500.
Back seat belt inoperable.yh
The contact owns a 1997 ford explorer 2 door. The contact stated that while driving various speeds, the driver's side seat belt would become unlatched without warning. The vehicle was taken to an independent mechanic for diagnosis where they advised him that the seat belt needed replacing. The mechanic was not able to determine the cause of the failure. The vehicle was repaired. The manufacturer was not contacted. The failure and current mileages were approximately 187,000. The vin was unavailable.
The contact owns a 1997 ford explorer. The contact stated that the seat belt on the driver side would not attach. If it did attach, it would release when the contact depressed the brakes. The vehicle had not been inspected or repaired. The current and failure mileages were approximately 160,000.
Well, the first thing that stopped working was the thermostat, then the window regulator and seat bealt, i went to the dealer and just to see the problem i was charged 160usd . I think it's unfair but they said i had to pay and nothing was done to the car. The tires were replaced at sears because i was scaredand simply replaced them 4 months after i bought the car. I called the dealer and firestone recall but they are now asking for a dot code in which sears did not give me. Now i am only asking to please try to refund something. I will never buy a ford vehicle because they give too many problems and the dealer gets away with problems in which they need to fix because they are factory problems. (tiresize: 15inches)
Seat belts: driving approximately 30mph ,vehicle ahead of us slowed down to make a sudden stopi hit brakes and my nephew came forward into the back of the front seat. There is no clip to lock the belt into.
I was recently in an accident, both airbags did deploy but not the full extent that an airbag should deploy to. That then caused me fall forward upon impact, which then caused my head to strike the windshield of my car. There is a mark i believe on the window proving this, and also i had a headache for 3 days following the accident. My concern is that if i would have been hit harder, my head could have possibly gone threw the window. I hope that you can be able to contact me again involving this matter!! sincerly, holly k hendrickson
The drivers side seatbelt will not engage to the lock position.
Driver side seat belt fails to stay latched, or sometimes becomes unlatched with drivers forward body motion (extend line of sight, change radio/climate settings, turn on lights, etc.).as a result, the seat belt is not a reliable safety restraint.i am having problems find a replacement part.
Dt*: the contact stated all 5 seatbelt buckles failed to release properly.the front left and front right buckles failed to release and the belts had to be cut to release the occupants.an independent service dealer replaced the seatbelts.the service dealer and manufacturer were contacted.the consumer stated the seat belts do not disengage. Updated 12/01/06.
The contact owns a 1997 ford explorer. The contact stated that a vehicle crashed into the rear of his vehicle and the driver side seat belt failed to restrain. The contact received injuries to the shoulder and neck. The vehicle was taken to the dealer for diagnosis and the failure was located at the driver seat. The dealer advised that the seat was detached from the base and caused the seat belt buckle to fail. The vehicle was not repaired. The failure and the current mileage was 100,000.updated 06/01/11*ljupdated 1/19/2012 *ln
Driver side seat belt buckle will no longer securely latch.
The seatbelt on the driver side comes undone by itself. U can buckle about 2 minutes later it comes undone by itself. Even accelerates while driving.
I own a 1997 ford explorer awd 5.0 liter.the seat belt latch on the driver's side no longer holds the seat belt in place after i buckle up.in order to drive, i have to insert the seat belt into the latch on the passenger's side.when i do this the seat belt now crosses my neck, and i am very concerned.it also means i cannot safely drive the auto with a passenger because the driver's side seat belt won't work.on a normal latch, i can push down the red release button and can feel the spring action.on my driver's side, there is no spring tension on the red release button.
Several problems with this auto, it seems to be falling apart.the driver side seat belt no longer latches.we have to loop the driver side through the passenger side. It appears this is an issue with several of these models. This is a serious safety hazard and seat belts are mandatory by law.is there anything being done?the left turn indicator has had electrical issues for years.it makes a zzzz sound and no longer works. I am also down to only one door that the key works on. That is the back lift. The door key had not worked on the driver side for years, then the passenger side went.i have the same heat problem the others are having.you either get full on heat and have to turn it on and off when it gets too hot or you get partial ac, always a little warm.both the ac and heat has been serviced, the problem is in the switch somewhere.and now the reason i'm writing is i have major electrical problems. Fuses and solinoids have been looked at, there are no longer lights in the dash area. The lights on alarm (ding ding ding ding) remains on when the car is off, the keys out and the door shut which has drained my battery completly.i have jumped started it twice and now it sits in my driveway because it will cost a fortune to have the electrical looked at.if this is an issue with anyone else it should be reported to ford.not only can i no longer drive this car, it would be totally unsafe to use it.i need 4wheel drive just to get out of my driveway in winter and have no idea how i'm going to come up with the money for all these repairs.please advise if there are any recalls that address these issues. The incident date i listed below is for the time the seatbelt started to fail completly.we were on a vacation trip!
Passenger's front and rear seat belts get tight and does notrelease to the point thatthe passengers can't move. Consumer has almost had to cut seat belt to release children.
1)throttle cable binds up.when it breaks free it adds 1,000 rpm to engine speed.most pronounced after using cruise control on the freeway and deactivating cruise with brake pedal.almost rearended car in front of me due to sudden acceleration. 2)seat belt retractor locks up.restrains passenger to the point of pain.very difficult to release.retractor replaced once under warranty.
Consumer has a child safety seat in the rear middle, when a person sits next to the child safety seat and buckles their seat belt, the release is on the side of the restraint and the child safety seat prevents access to the release, in an emergency the release would be impossible to get to and the consumer would like the design of the seat belt releases changed.
Seat belt anchors of rear seats stick up. When passenger sat on the anchor while trying to move to the middle seat, the anchor hit the passenger's spine tail causing severe pain. Lower back problem since injury.
No summary listed for this vehicle.
When it's cold outside vehicle hesitates to start.consumer adds that the seat belt locked in place on passenger side, consumer's child was locked in and could not get out, seat belt had to be cut in order to release child; ignition locked up and would not crank for 2 hours.
Seat belt when worn cuts across driver's neck and rubs sideways.
No summary listed for above vehicle.
The driver's side seat belt buckle mechanism failed, causing the seat belt to unhook with just a slight amount of force. Prior to this failure, the belt would come loose on occasion, i thought this was do to my failure to properly hook the belt into the buckle.it appears that this is a gradual failure of a critical safety item, that for quite some time would have failed to protect the driver in a crash as it would have failed to hold the seatbelt. The danger of this is that after it fails, it sometimes works and sometimes does not, which could put the driver at danger as they won't know the seatbelt won't stay connected in a crash. I have the defective part in my possession, i will forward it to you if you request me to.dt
Driver side seat belt fails to stay latched, or sometimes becomes unlatched with drivers forward body motion (extend line of sight, change radio/climate settings, turn on lights, etc.).as a result, the seat belt is not a reliable safety restraint.i am having problems find a replacement part.
Seat belt locked up on passenger's side,had to cut belt to remove infant. Contacted dealer. Dealer refused to do anything.*aik
Rear seatbelt will not stay locked. It to would be hard to keep child seat locked in properly. Dealer notified.
Driver's seat belt buckle failed to unlatch.the consumer had to use a screw driver to pry it open.*scc
An unusual problem that has happened to me probably over 100 times in 2 years.after unbuckling the seatbelt, the seatbelt starts to retract as it's supposed to.however, just before fully retracting, with about 7-8 inches to go, the belt gets twisted just before it enters the belt shoulder guide/support/slide (exact name unknown--mounted on frame, about ear level when seated in car, changes the direction of the belt position to vertical).it seems to me that the weight of the buckle (male end) is off center in relation to the belt and causes the belt to twist.this twist prevents the belt from sliding throught the shoulder belt support/guide/slide.the 7-8 inches of slack gets caught in the door after exiting and closing the door.after re-entering the car and closing the door, the slack in the belt is still there (nothing has changed since exiting the car).the seat belt can be easily buckled (it just takes additional belt off the retraction roller) but the belt is still stuck in the door and the driver would never know it.a slight tug on the belt frees it from the door and the excess belt is retracted.this is a problem should the belt be called upon to work with the slack caught in the door.in a head-on, the body moving forward would not be restrained until the slack part of the belt is no longer stuck in the door.(the body moving forward frees the belt from the door).i'm sorry for the lengthy description.
After parking vehicle consumer could not unbuckleseat belt. Consumer had to cutseat belt to finally get out ofvehicle.
- the contact stated that while attempting to drive the 1997 ford explorerwith 134800 failure mileage the driver's front seat belt failed.the seat beltwas difficult to buckle and would unlatch while driving .the vehicle has not been taken to a dealer ,and the vehicle had not been repaired.the current mileage was 135000.
Driver side seat belt buckle fails to lock when clip is inserted or sometimes appears to lock but comes unlock if occupant takes a breath.
I own a 1997 ford explorer awd 5.0 liter.the seat belt latch on the driver's side no longer holds the seat belt in place after i buckle up.in order to drive, i have to insert the seat belt into the latch on the passenger's side.when i do this the seat belt now crosses my neck, and i am very concerned.it also means i cannot safely drive the auto with a passenger because the driver's side seat belt won't work.on a normal latch, i can push down the red release button and can feel the spring action.on my driver's side, there is no spring tension on the red release button.
Consumer was stuck in the car because seat belt would not unlatch enroute to dealer. Provide further details.
Passenger restraint did not release at the buckle or restraint.owner had to cutrestraint to releasepassenger.dealer and manufacturer have been notified and neither accepts fault or liability of failed part.
The driver side seat belt buckle assembly malfunctioned and failed to lock. The latch platedidnot lock in the buckle. This rendered the seat belt inoperative.
The driver's shoulder harness will not unbuckle. I would like to know if there have been similiar problems reported to nhtsa. The local ford dealer has special ordered the part (fmc f87z 7861203 aaa).
Seat belt buckle latch mechanism has failed for the drivers seat in my 1997 ford 4 door 4x4 explorer
Vehicle experiencing ongoing problem with fuel vapor smell coming inside the vehicle. Dealer notified, and wasunable to locate the problem.also,seat moves back and forth, and driver's shoulder belt would not latch properly. Dealer notified.
In aroll over crash consumer's daughter was killed due to rear seat belt buckle disconnecting, and she wasejectedfrom front windshield.
Car was hit in the right front at 50mph and then hit in rear when the airbags and seatbelts did not work.
The contact owns a 1997 ford explorer. The contact stated the drivers side seat belt locked and she was unable to unlock it. The highway patrol had to cut the seat belt in order for her to get out of it. The manufacturer was notified and stated that there were no related recalls. They also stated that they would not be liable for replacing the seat belt. The failure mileage was 213,000.updated 10/21/09. *ljupdated 10/20/09
Rear restraints are inoperaple. The restraints will not retract. Dealer has bene notified.
Driver's side seat belts failed to release/retract to be used. Also, will not retract if able to release them.took to dealer & mechanic indicated problem was not repairable.
Passenger restraint did not release at the buckle or restraint.owner had to cutrestraint to releasepassenger.dealer and manufacturer have been notified and neither accepts fault or liability of failed part.
Driver's side seatbelt would not release.consumer had to use scissors to cutseatbelt off.consumer has contacted dealer.also, the ignition assembly unit failed and the back seat latch was missing.
Seat belt catch released when extreme side impact on front passenger side.
Passenger seat belt retract and locks restraining normal passenger movement.
Seat belt retractor, on driver's side does not fully retract seat belt, as a result, a loop of about 18 inches hangs outside the vehicle. *cj
Consumer states vehicle was involved in a collision, driver's side seat belt did not restrain occupant.as a result,driver sustained massive head injuries. Dealer notified.
Passenger's side front seat belt does not release whenseat belt button is pushed to disengage.
Rear lap belts do not come out all the way. Sometimes they don't retract, incident occurred three times.dealer cannot duplicate the problem.
I was unable to release my child from his seat belt.when everyone else failed to be able to release the child, i carried the vehicle (with the child still constrained) to the dealer.the dealer's body shophad to remove the bolts from the roof of the vehicle to release the child.if there had been as accident and a fire, the child would have perished because the seat belt was jammed and would not allow for release.
Consumer cannot put a car seat in the meddle of the back seat because vehicle does not have a middle seat belt. *mjs
While driving the vehicle her son 11 years old got the rear seat belt tangle around his neck and body and starting to tight around his neck. Please provide further information. Ts
While stopped at a traffic light,vehicle was rear endedby another suv going approximately 60mph. The back support for the drivers seat apparently broke as a result of the impact and went to a fully reclined position,providing no support. As a result, my wife sustained neck and lower back injuries (herniated disks) among other injuries. Have any other problems been reported regarding the seat failing to hold up and provide proper support during a severe rear end collision?
The contact owns a 1997 ford explorer. The contact stated that a vehicle crashed into the rear of his vehicle and the driver side seat belt failed to restrain. The contact received injuries to the shoulder and neck. The vehicle was taken to the dealer for diagnosis and the failure was located at the driver seat. The dealer advised that the seat was detached from the base and caused the seat belt buckle to fail. The vehicle was not repaired. The failure and the current mileage was 100,000.updated 06/01/11*ljupdated 1/19/2012 *ln
Adjustment handle snapped off of seat.
While driving and applying gas the driver's seat rocks back and forth. Also, when the brakes are applied the seat rocks forward.dealer was contacted.
Flaw in seat cover.
While driving the engine cut completely off. Dealer replaced engine. Consumer states that after engine replacement, oil pump assembly failed and then oil was leaking again after that was replaced, dealer has agreed to replace consumer's explorere with a 1998 model.rack and steering was replaced, due to lost fluid in front end.seat bracket failed.
The drivers side seatbelt will not engage to the lock position.
Nhtsa# 03-v-281-000 on certain sport utility vehicles equipped with high back seats, the upper bolt on the driver's side high back seat, that attaches the seat recliner mechanism to the seat back frame, could fracture. The consumer has the same problem.*ph
Rear seats not designed to lock down.
Child got hand stuck in seat while playing with the control buttons, the child sustained injuries due to failure.
Holes in the seat and the lever is broken.
Front seat track failed.
No summary listed for this vehicle.
When making a right turn driver's side seat leans from side to side.took to ford, and they welded driver's side seat.consumer is asking for refund.
The contact owns a 1997 ford explorer. The contact stated that the driver and passenger seat bolts fractured and caused the seats to separate from the frame.the bolts were replaced several times; however the failure was not corrected. The manufacturer advised that the vehicle was not included in nhtsa campaign id number 03v281000 (seats). The vehicle was not repaired. The failure mileage was 120,000 and the current mileage as 330,000.
My 1997 ford explorer was parked outside a local restaurant when i was alerted that the interior of my vehicle was on fire and that the fire department had been called. Black smoke was pouring out of the slightly opened windows when i approached the suv and ultimately put the fire out with a fire extinguisher. Closer examination indicated that the source of the fire came from under the drivers side seat. One of the firemen on the scene speculated that the motor that controls the power seat overheated and started the fire. My first call was to ford motor company. Their response was that they would send me a letter in the mail. This letter came a week later and explained that although they would really like to assist me with my loss , there was not a recall on my vehicle, so they would not be able to assist me. My insurance company took care of me and hopefully they will also "take care of ford" to recoup their loss . I am fortunate that a young child or one of our family pets were not in the car. Any thoughts i may have had about buying another ford have been replaced with thoughts about there customer dis-service and the lack of concern over a potentially deadly problem with one of their best selling suv's.
The drivers side seatback lever was broke.
Driver's side seatbelt would not release.consumer had to use scissors to cutseatbelt off.consumer has contacted dealer.also, the ignition assembly unit failed and the back seat latch was missing.
Seat recliner levers break off. Back seat passenger(s) must climb over seat to enter or exit. If there was an emergency rear seat passengers would have difficulty exiting vehicle. The cheap metal part that fractured is attached to a $70.00 part that with labor would be $240.00 for both driver and passeenger repair. This is more than inconvenience.
While driving driver's seat back fell, causing the vehicle to veer across the road.
Back split bench seat: bottom of the seat does not lock in place, when sitting on front of seat, the back pops up, cause unknown.took to dealer and did not repair it,is taking to a dealer on monday for repair.
Seat recliner handle broke while driving and readjusting seat.nlm
Driver was rearended by smaller vehicle that was driving at high rate of speed, causing driver's seatback to fall back into a reclining position, resulting in loss ofcontrol. Vehiclewas totaled.
The drivers side seatback lever was broke.
Vehicle experiencing ongoing problem with fuel vapor smell coming inside the vehicle. Dealer notified, and wasunable to locate the problem.also,seat moves back and forth, and driver's shoulder belt would not latch properly. Dealer notified.
Rear brakes are shot and the seat handle is broken.my dealer says thatvehicle is not cover under my extended warranty. But, there is a tsb # 98-25-15 for the seat handle, and i can't believe that my brakes or rear rotors are warped.already they did replacethe front ones and they should have done the rear at the same time but they did not. Now i am the one who has to suffer because of them.this should be a warranty item taht all there is to it. Hope i here from some one but i dought it.
Vehicle will not accelerate when gas pedal is pressed.also, the rear seat bottoms do not lock in position, causing passengers fall when entering or exiting vehicle.seat bottom flips forward when weight is positioned on the front edge.
Vehicle was rear ended at 70mph, and the driver's side seatback collapsed. Dealer has not seen vehicle.
Consumer has been experiencing problems withseat tracks and anchors. When the driver slammed on brakes,back seat tilted up andthe passengerwas ejected into the air.as a result, the passenger jammed her head against the ceiling.the manufacturer has been contacted.on 2-door model.
This broken lever is a design problem, not a safety issue.
Seat latch metal broke off from the seat, and the seat is unusuable.incident occurred two times.dealer cannot duplicate the problem.
The consumer noticed the driver side seat backreclined backwards after opening the driver's side door.prior to this incident, the consumer had informed the dealership that the seat was loose and rocked.the dealer provided no assistance.recall 03v281000 was issued for the high back seat, however, this vehicle was not included in recall due to the vehicle identification number.*scc
Consumer stated as he leaned back in the drivers seat, the back of the seat fell onto the rear seat, consumer was not able to get the seat back up by using the seat handle, vehicle was taken into the dealership and consumer was informed that the latch holding the seat back in place had let go and had to be replaced.
Rear doors won't open from inside and it is not the child deterrent lever on door,heating system overrides a/c heater sometimes dosen't work. Recline lever broke off.
While vehicle was parked consumer wastrying to recline/adjust the seat. The seat reclining handle snapped.dealership was notified, but did not resolve the problem.
Front passenger seat handle keeps breaking off. Consumer has yet to contact dealer. Please provide any further infomation.
Consumer stated as he leaned back in the drivers seat, the back of the seat fell onto the rear seat, consumer was not able to get the seat back up by using the seat handle, vehicle was taken into the dealership and consumer was informed that the latch holding the seat back in place had let go and had to be replaced.
Consumer states that the car does not produce heat, had panel replaced still no heat. Ts
Rear seat fails to stay in a downright position. Keeps flipping up for no reason. Does not stay locked inplace. Child safety seat can not be placed on that rear seat.
Rear seat loose due to design.
We were lucky this time, we had the explorer in the shop and i got a call from the lead tech that stated while the were servicing the brakes no less than 3 lines rotted through, but*** the antilockcontroller sprung a leak and sprayed fluid all over the hot engine causing a small fire!!!no damage but we were lucky...
The contact owns a 1997 ford explorer. The contact stated while driving 50 mph, the vehicle started to shake abnormally, the contact was unable to drive in 4 wheel drive. The contact stated the check gauge warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the front drive shaft, the control arms, the front oxygen sensor, and the front and rear brakes needing to be replaced. The control arms were replaced however, the failure persisted. The manufacturer had not been informed of the failure. The failure mileage was approximately 147,000.
When applying brakes vehicle lurches forward. Dealer notified.
No summary provided by consumer
Speed sensor failed.nlm
Velocity censors in brakes failed.
1997 ford explorer. With malfuction car would not stop fast idellig after afer using cruise control. Could not get it to stop caused the brakes to catch fire ad burn. Due to trying to keep the car at a slow speed. Till i was at asafe area were i could abtain help.
The instrument panel does not illuminate all the guages properly, original instrument cluster replaced but the problem persist.
With no warning or hint of anything going wrong on the brake system, as traffic slowed to stop for a light, the brakes went completely out on my ford explorer.the pedal went to the floor and pumping had no effect.i was in mid day traffic and had almost 2 car lengths between myself and the suv in front of me, which unfortunately, was what stopped me. Thankfully, i was only going 20 mph and no one was hurt nor did air bags deploy.after the police arrived and had us pull into a parking lot, the pedal felt like it had the brakes back however, the brake pedal went to the floor after cranking up. I was able to stop from rolling out the other side of a parking space in the back of the lot by usingthe emergency brakes. Even though the truck has showshigh mileage,most of which is highway miles, the truck as been maintained. I had the truck towed to the shop and two mechanics could find nothing wrong.i had the master cylinder and booster was changed even though i was assured it was fine.that seemed to help my peace of mind for about a week until i was stopped at a light and the brake pedal eased down to the floor.i ran an internet search to see if anyone else has had this problem and surprised to see it seems to be a common problem with explorer. I'm sure everyone who mentioned having this problem has not reported it that should have.
Consumer complaining about grinding noise and pulsing at the brake pedal.dealership said that sensors are defective and needed replacement.also, dealership added that it's a common problem on the particular model.*la*mr
Brake pedal goes almost to the floor and is hard.incidents happened at speeds below ten mph.
As brakes were applied vehicle slowed and then pedal went to the floor of vehicle.
Ford 1997 explorer brake line failed.on my car last year and my friends this year.dangerous.
My wife was driving our 1997 ford explorer when she saw white smoke come from under the hood. She was parked in mcdonald's parking lot. She called me telling me there was smoke coming from under the hood. I asked her if there was liquid running from the car and she said yes. It was clear and on the drives side. The next thing i heard was the truck was on fire. When i got to the body shop to see what the damages were i found the master cylinder completely melted away and the wire harness burnt. The vehicle is a total loss.
While driving brake failed completely.there was no warning. *sc
About a mile from an intersection i noticed the check engine light turned on. Approaching the traffic light my brake pedal had lost pressure and went to the floor. I had to pump the brakes to get the vehicle to stop. I noticed some smoke coming from the driver side of the hood but thought it might be from the old pickup truck next to me. The light turned green and the vehicle "sputtered" suffering a loss of horse power but i was able to drive the car about 150 yards and coasted into a gas station where i parked at the far end away from the pumps. At this time i noticed more smoke and flames coming from the driver side of the hood so i went inside to ask for a fire extinguisher but the cashier said he had none. I then asked to him dial 911 because my vehicle was on fire. I went back to my vehicle and removed some paperwork from the seat and waited for help to arrive. I just had the vehicle serviced by covert ford on march 16, 2011 for the factory recall of the speed control deactivation switch, (brake pressure switch) which is what i believe cause the fire. I believe that when i had to pump my brakes to stop the vehicle the brake fluid was leaking onto the exhaust manifold. According to the fire officials at the scene there was no way to determine the point of origin of the fire but the damaged area is right below the brake master cylinder. (i have pictures and video). Thank god there was no other damage to property or lives. I only had liability coverage so i signed the title over to the tow truck driver and lost my transportation. I bought the vehicle on april 19, 1999, took care of it for almost 12 years without incident and a week after having it serviced for a fire safety issue, it caught fire and burned. I put about 100 miles on it after it was serviced by the dealer before the fire began.
While consumer was driving on highway vehicle started to shift from side to side, and when consumer slammed on the brakes, vehicle started to smoke. Please provide more information.
The brakes does not stop the explorer within any allowed time, even if one set of wheels are on dry payment.i have close to 3 collision because the vehicle would not stop, even though i did exactly what i was suppose to with abs brakes.
While consumer was driving and another vechicle hit him from the right side.consumerlost control because the brakes wouldn't hold.the car took him onto front steps of someone's house.
I have not been notified of any recalls on this vehicle by ford or the dealer.
Abs brakes sytem would not shut off. Abs brake system continued to function through dry weather any time brakes were applied.
Was driving approximately 20mph through a construction zone.appliedbrakes (abs), and brake pedal went to the floor.vehicle failed to stop. Rearended another vehicle.air bags deployed.
When the applying the abs brakes the pedal goes all the way to the floor and sometimes foot will catch the gas pedal. The master cylinder was replaced at (150) miles or less.
Brakes would make a groaning sound and pedal would vibrate when applying brakes.vehicle was taken to dealer shop, and had both front caliper and pads replaced.but, still making noise. Vehicle was returned todealer shop. Dealerinformed consumer thatabs sensor needed to be replaced. Seeking assistance from nhtsa, isit normal wear for this part to go out under 40,000 miles.
While driving on highway at 40 mphbrakes failed to stop vehicle when depressed. Vehicle stopped when it collided with another vehicle.driver sustained bruises, cuts, and whip lash. Vehicle is currently with the insurance company awaiting a factory representative to investigate the brake failure.
Emergency parking brake doesn't engage whenpushing all the way to the floor.the brakes are hard, butwill slip out.dealership has been notified.
When applied brakes failed to stop vehicle, excessive effort, shifted to park to avoid crash; intermittment problem;according to dealer, brakes are working normal, have not duplicated problem.
No summary listed for above vehicle.
Vehicle never taken off road/dealer has no idea why all front end parts failed/dealer states it never should have happened with 1997 vehicle/ other expoloer owners i have talked with have similar front end problems / i feel there is something wrong with design or parts used in front end and abs system
While driving about 70 mphvehicle start vibrating. Then, felt a pop on the tire where the abs light come on, and consumer kept control of vehicle with firestone tires. Firestone wilderness at p235/75/r15 *mw
Turned into parking space at low speed. When brakes were applied vehicle surged forwardand struck building trapping a lady between vehicle and building, killing her.gas was not applied at anytime, you could feel the anti-lock brakes trying to engage and the vehicle could not be stopped.
The abs light continues to go on and off, andfrom time to time driver feels a small vibration.
Experiencing on going problem with vehicle brake system; 1. Abs light remain on, and 2. Rear rotors wear excssively. Faulty brake senor have been replace /repairs on four occasion by dealer and problem still reoccurring. Please feel free to provide any further details:
Engine accelerated during braking to a stop. Unable to stop vehicle with brakes.
Abs malfunctioned while driving, when accelerating experienced intermittent front wheel lockup, vehicle skidded,resulting innear accidents, no warning dlr can't recreate incidents and cannot fixed it.
When applying brakes heard a grinding noise. Dealer replaced both front hubs and sensors.consumer stated the front brake sensors are confused, they think they are on wet pavement, when really driving on dry pavement.
Engine accelerated during braking to a stop. Unable to stop vehicle with brakes.
Brakes failed intermittently.
Consumer was traveling at 40 mph andupon depressingbrake pedal vehicle continued to accelerate to 70 mph, causing extended stopping distance and unwanted speed.consumer therefore had to place the vehicle in park to stop the vehicle. Consumer has contacted the dealer,consumer awaiting service from manufacturer. Please provide any further details.
Accelerator pedal had stuck while driving. This increasedspeed of vehicle while going 60mph. Was trying stop vehicle by stepping on brakes. But,vehicle hita building,tires were still spinning afterimpact. Air bags failed to deploy.
While applying the brakes to the floorboard vehicle continued totravel. As result of brake failure,consumer was in an accident.air bags did not deploy, and driver sustained injuries.please provide further information.
While drving at 35mph and coming to a light consumer tried to stop. Vehicle had enough time to stop, the pedalwas normal andgave no signs of a problem. However, consumerhit vehicle in front.dealer has been contacted.
The brakes system failed to stop the truck going at only 30 mphas i approched a stop sign. I went right through the stop sign.immediatly after pulling over i applied the brakes again to check them and they worked fine.the dealer could not find anything wrong with the brake system.,other than to have thepads and shoes replaced because they were getting worn low .however idont believe the problem of not being able to stop the vehicle was due to the brake pads or shoes but possible with the abs system or its components because the brakes all of a sudden didn't work and then worked again immediatly thereafter.the brake pedal did not go all the way to the floor as if fluid was lost and there was no grinding from the pads or shoes because they were not that low.the brakes just failed temporarily and luckly i was not in an accident but am afraid that if happens again i may not be so luck next time.
Whenbrakes were applied the pedalcollapsed, causing an extended stopping distance. Dealer has repaired the vehicle.
While driving applied the brakes and the vehicle would not stop,causing the vehicle to hit another vehicle.
Consumer has been experiencing some problems with anti-lock brakes. When applyingbrakes,vehicle accelerated.the manufacturer has been contacted.
While driving about 20 mph stepped onbrakes pedal to stop, butbrakes did not work,resulting inextended stoping distanc. This problem happened twice the same day.
Started applying brakes after going 30mph. Vehicle did not slow downor stop. Rearended several vehicles. Upon impact, airbags did not deploy. Left front wheel came off. Prior to impact, cv joint made knocking noisewhen turning. Took to dealer twice for knocking noise.
Vehicle does not stop when the abs brakes are applied. Also,there is extended stopping distance. The dealer cannot duplicate the problem.
Consumer was traveling about 35mph onroad to pass another vehicle., and without prior warning,vehicle acelleratedabout 100mph. Hadfoot onbrakes, but vehicle was still running.consumer turned vehicle off. Dealership was aware of problem.
While making a stopwheelslocked up, causing vehicle to go into a spin, resulting in a collision. There were minor injuries.the 4 wheel drive steering mechanism had been damaged.
Ongoing / intermittent problem with frontbrakes locking up whenever vehicle makes a turn, and on three occasions vehicle would suddenly acceleratewhile at a stop position . Vehicle been inspected by dealer, and nothing could be founded. Can nhtsa help in this matter.
Brakes: brakes make squeaky noise, pads and rotors are wearing excessively. Had pads and rotors replaced within a years time.
Brake lost 3 times where the brakes went to the floor before stopping. The brakes slowed the vehicle down, but took a long time to stop. Felt like a loss of power in the brakes.
Consumer experienced brake failure when he began to apply brakes, the throttle will go up and the brakes will go flat, consumer was then sitting with his foot on the brakes doing 2000 rpm's, after coming to a complete stop. When he moves his foot the throttle goes down. Consumer has had a number of close calls, he has taken vehicle todealer six recorded times, and many times unrecorded. Dealership--neill sandler--ford, lincoln, mercury--of 3699 airport highway, alcoa, tn.--423-970-2500.
While driving the abs engaged, which caused the truck to flip over. As a result the driver was ejected from the vehicle, then two seconds later, the vehicle caught fire. The consumer contacted the manufacturer about the failure but the responded with a letter whichsaid " sorry there is nothing we can do for you at this time."
Abs would engage during normal braking and on dry pavement. Vehicle been todealer on three occasions, and they were unable to locate the problem. Feel free to provide any further information.
Rear brakes are shot and the seat handle is broken.my dealer says thatvehicle is not cover under my extended warranty. But, there is a tsb # 98-25-15 for the seat handle, and i can't believe that my brakes or rear rotors are warped.already they did replacethe front ones and they should have done the rear at the same time but they did not. Now i am the one who has to suffer because of them.this should be a warranty item taht all there is to it. Hope i here from some one but i dought it.
Preparing to brake for a corner on a rainy night, the anti-lock brakes locked the wheels and slid me into an oncoming traffic lane at about 35 miles per hour.the oncoming vehicle swerved and avoided a head on collision with me.about 20 seconds later down the road the anti-lock brakes locked again as i turned into my development and again i slid.vehicle has been serviced through its life and has a little over 52,000 miles on it.i could be dead right now had i not been a slower highway.it appears this problem has existed since the vehicle was produced after reading all of the complaints on this site.
When brakes were applied in a panic stop the pedal went to the floor, resulting in extended stopping distance,causing a collision.driver sustained minor injuries.
Cruise control failed. Also,brakes completely faded. Vehicle stopped by turning engine off, stop made without power steering or brakes.
Vehicle experienced several engine problems, consumer stated that the engine sounded like no oil was in it when started, dealer has replaced gaskets, upper intake cam tensioner three times, and there was a coolant leak.left front door hinge replaced, it was making noise.power steering pump was replaced, it was noisy when turning the wheel.vanity mirror on driver's side would not close all the way and popped when opened, dealer replaced it.the right front of the vehicle was lower than the left front.brakes were squeaky, dealer replaced front brake pads and turned rotors.a tap noise was heard while playing cd's.vehicle experienced several transmission problems,while going over bumps and railroad tracks, transmission jumped out of gear, dealer intalled overhaul kit because the clutch had burned. 4 wheel drive was inoperable and made a rubbing/groan noise, when reversing and putting intor drive, consumer heard popping noise, dealer replaced rear transfer case flange and removed driveshaft.vehicle would not start, it would turn over, dealer found the pcm was not wiring, dealer replaced pcm.
Brakes squeal.
Brakes fail continuously, causing loss of control.
Vehicle would not start.on second occassion, took to dealer for diagnostics 4times before actual problem was found.
While driving at approx. 55mph, noticed vehicle suddenly accelerated unintendedly to 70mph without pressing accelerator pedal, ran over 4000rpm's, acted as though in cruise, but it was not engaged, when applied brakes, seemed not to slow down, turned off ignition.
Problem appears to be sporadic and initially, applying the brake pedal slowed the vehicle down.last incident caused engaging of parking brake, shifting to neutral and turning off ignition.
Back seats do not have a lock down mechanism to secure the bottom portion of the folding seats, resulting in incidents where children have were injured due to seats flipping up unexpectedly.
While driving at 45 mph, appliedbrakes, and they went straight to the floorboard.also,emergency brake didn't work at all, and consumer is having problems with the drive train.
Failed annual veh.inspection due to defective front brakes. Cause of failure extremely heavy rust in hub area that spread onto the outside rotor surface heavily damaging the rotor surface and brake pad. This was not a wear & tear situation as the inside pad and rotor were not damaged & showed no abnormal wear. Mechanic reported seing this problem on a number of low-mileage ford explorers. He felt that this amount of rust was due to a defective casting.
The brake pedal is too close to the accelerator pedal.in a panic stop situation, the drivers foot will depress the brake pedal fully and at the same time open the throttle over halfway, engine revs to nearly 3,000 rpm.i have nearly wrecked this truck on five different occasions.if one is a right foot heel and toe brake operator with a normal size adult shoe, this serious problem will happen.this has occurred since the vehicle was brand new.
Vehicle experienced front end vibration . Problem occurred at take off or slow down speed. Been inspected by three different dealers, and informed that nothing could be found.also resurfaced front brake rotors and pads.
Brakes: brakes make squeaky noise, pads and rotors are wearing excessively. Had pads and rotors replaced within a years time.
The brakes system failed to stop the truck going at only 30 mphas i approched a stop sign. I went right through the stop sign.immediatly after pulling over i applied the brakes again to check them and they worked fine.the dealer could not find anything wrong with the brake system.,other than to have thepads and shoes replaced because they were getting worn low .however idont believe the problem of not being able to stop the vehicle was due to the brake pads or shoes but possible with the abs system or its components because the brakes all of a sudden didn't work and then worked again immediatly thereafter.the brake pedal did not go all the way to the floor as if fluid was lost and there was no grinding from the pads or shoes because they were not that low.the brakes just failed temporarily and luckly i was not in an accident but am afraid that if happens again i may not be so luck next time.
Brakes would make a groaning sound and pedal would vibrate when applying brakes.vehicle was taken to dealer shop, and had both front caliper and pads replaced.but, still making noise. Vehicle was returned todealer shop. Dealerinformed consumer thatabs sensor needed to be replaced. Seeking assistance from nhtsa, isit normal wear for this part to go out under 40,000 miles.
The contact owns a 1997 ford explorer. While driving 25 mph she heard grinding and clicking noise when she applied the brakes. Her mechanic replaced the brake pads and stated that they were worn. The failure mileage was 13,500 and the current mileage was 137,002.
Front and rear brake pads and shoesare prematurely wearing, cause unknown.please give any further details.
Consumer has taken vehicle back to dealer 4-5 times, and no one could find out why there was a roaring noise in driver's side and passenger's side wheels.after taking vehicle to goodyear, she was told that vehicleneeded new brake padsand shoes.this would be the second set of brake pads and shoesput on this automobile.
Rear brakes are shot and the seat handle is broken.my dealer says thatvehicle is not cover under my extended warranty. But, there is a tsb # 98-25-15 for the seat handle, and i can't believe that my brakes or rear rotors are warped.already they did replacethe front ones and they should have done the rear at the same time but they did not. Now i am the one who has to suffer because of them.this should be a warranty item taht all there is to it. Hope i here from some one but i dought it.
While driving serpentine belt came off, anddriver lost controlof the vehicle.also, when brakingthere was a grinding noise.
3 of the 4brake shoe linings came off of their metal supports when i had them inspected. I was told this was a common problem with the explorers. The ford garage said that my suv was out of mfg warranty.they were not reponsible. There is no recall on this problem.
Brake failure leaving personnel residence (noted above).rear steal brake line burst leaking brake fluid and de-mobilizing brake system (pedal went to the floor, stopped the vehicle with emergency brake). Leak was in the middle of the vehicle. Brake line between the rear axle and spare tire. Brake line was rusted away. Local repair shop replaced the line.
The contact owns a 1997 ford explorer. He stated that in 2004 while the vehicle was parked he noticed transmission fluid leaking from the vehicle at 50,000 miles. A local mechanic stated that the brake lines were corroded. The mechanic replaced the brake line system for $880.00.indecember of 2009, while driving the vehicle he noticed that the rear brakes were failing off of the vehicle. The mechanic stated that the rear brake line was corroded. The rear brake line was replaced for $135 00. The manufacturer took a report, but no assistance or call back was offered. The current and the failure mileage was 83,000.updated 2/17/10
While driving down a canyon lost all brake power and fluid.brake pedal went to floor. Also,vent hose came out of rear differential, laying on top of brake line, and wore a hole inline. Please add vin.a worn hole in the rubber brake line caused the failure.
1997 ford explorer developed two failures of the brake line.***no answer required***. *mrthe consumers wife experienced a loss of brakes due to the failure of the brake line above the rear axle. The incident happened a second time, but there was no accident, both failures were caused by corrosion.
Brakes failed while backing up due to a hole rusted in the rear steel brake line that runs from the left rear wheel caliper to the right rear caliper. Lost all braking. Towed to ford dealer for service where brake line was replaced. Told by service manager problem is not uncommon. This is on a 1997 ford explorer with only 60,000 miles. I have the old brake line ,which has minimal surface rust except for the center area that is held by a retaining clip to the top of the differential housing. I feel this is not a normal event and is not acceptable and was surprised to be told this failure is not uncommon! i had to spend $283.00 plus a towing fee to have a problem corrected, that i feel is a premature failure. I at first expected to find a blown caliper or a brake hose split, not a rusted out brake line. I do have the old brake line in my possession.
Fuel line broke which is located near exaust system manifold. Consumer is very concerned for safety. The fuel line bracket broke at the bracket on the left hand side of the engine by the valve cover, this was found be the strong smell of gas while the a/c was on.
Vehicle was parked. Was checking the oil & noticed fluid leaked onto garage floor. Checked closely & leak was coming from master cylinder. Took vehicle to dealer & was advisednot to drive vehicle. Problem with accelerator pedal sticking. Needed cable change (2/24/98). Consumer stated accelerator cable has been changed.
No summary listed for above vehicle.
When the applying the abs brakes the pedal goes all the way to the floor and sometimes foot will catch the gas pedal. The master cylinder was replaced at (150) miles or less.
The design of pedals are to close, causing acceleration, almost resulting in collision.
Appied the brakes and the vehicle acclerated. The brake pedaland gas pedal are tooclose together.whenlooking out the windowcan accidentally hit the accelerator pedal instead the brake pedal.
When making panic stops pedal goes to floor but hits accelerator pedal. This caused brakes & wheels to squeak. Location of brake & accelerator pedals are too close. Can cause an accident.
Consumercould not reach the pedal.had talk to dealer about driving close to the air bag.dealer replied that she should buy a smaller car.owner wants ford to pay for pedal extensions. *ml
The brake pedal is too close to the gas pedal.consumer did not purchase vehicle because of this design.
Gas pedal and the brake pedal are too close, causing misapplication of the pedal which resulted in an accident.
Whenbrakes were applied the pedalcollapsed, causing an extended stopping distance. Dealer has repaired the vehicle.
Brake pedal is located too closely to gas pedal, it is easy to press on both at the same time.
Lost power assist to braking system during freeway rush hour. No warning of loss of power brakes. Almost unable to stop in time. Lost of power assist traced to loss of motor vacuum due to air filter clogged with auto transmission fluid.filter recieved auto trans oil from transmission fluid leaking from oil cooler.see service bulletin number 99-4-6,bulletin sequence number 477, date9903, nhtsa item number sb60476. Dealer says service bulletin does not indicate that air filter should be checked when repairing leak or that a clogged air filter can lead to loss of power assist to breaks. Also note that the antilock breaking system will not work without the power assist.
Camber caster and toe misadjusted.nlm
When truning the steering it would get hard in different places.
Consumer states that while driving at any speed and with no warning steering bolts are lose and it is causing the steering wheel to jump around, making ithard for consumer to steer the vehicle. Dealer notified.
Vehicle has very sensitive steering when driving 50 mph or more.
Multiple issues with vehicle when turning either right or left vehicle comes to a complete stops then a very loud bang is heard, told it was hub but replaced hub and still happens, was also told it was u-joint on drive shaft have yet to replace it have not notified dealer as of yet.
While traveling 10-15mph on highway and without prior warning, consumer was turning left approching her driveway and the steering wheel became hard to turn.dealership was aware of problem.consumer states that the rack and pinion part of the steering unit failed.ford motor company repaired the problem.*scc
Engine misses and stalls in various situations including highway speeds and from a stop.dealer has been unable to repair after replacing ignition wires and vaccuum assembly.i consider this to be a very dangerous situation because of loss of power steering and brakes.it also causes the vehicle to act as if the brakes have been applied causing a stop from high speeds.
When driving at any speed and making any type of turn, the steering wheel is jumping andconsumer almost lost control of the vehicle.
While driving 50 mph the steering vibrates,causing the driver to lose control of the steering wheel.please describe.
Vehicle lost control over vehicle while towing trailer, resulting in crashing into barriers. (ohio traffic crash reports). Mjs
Bolt holding steering column together fell out.the steering wheel became separated from the wheels.
While driving lost control of vehicle and side driving a rock wall. Then, vehicle stopped and found out that left front and left rear tires were blownout without a prior warning.consumer said it felt likesteering wheel locked up.firestone, wildeness at, t-255/70r16 109s radio.
The keyless number pad on vehicle quit working, then the remote foranti theft system quit working and finally the automatic door locks quit working
When driving in heavy rain through puddles, the battery indicator light comes on.the engine continues to run but the power steering ceases to operate and the windshield wipers sometimes fail.this lasts for approximately one to two minutes.
While driving on i-95 in florida in the passing lane all of a sudden had no control of steering.car went out of control,flipped over into the grassy median , and was totalled.had the vehicle towed to the insurance agency.
Cruise control failed. Also,brakes completely faded. Vehicle stopped by turning engine off, stop made without power steering or brakes.
Tranfer case will lock up four wheel drive. And there was difficulty in steering.see service bullentin 99-14-2.
This problem started this year when raining. Today 9/16/00 in tampa fl. There is a hurrican approching i was getting supplies. The power steering locked up 2x as tring to return home in heavy rain. I called & took this vehicle immediately to autoway ford in st. Petersburg who prevesiously noted this problem at last rain.[said manufacture defect] but did nothing or charge at that time. Now with a major hurricane approching!! they documented the problem & wanted to keep the car til monday! i said no! storm to hit this area sun/mon.morn, & i would be stranded>took car back home which is on the gulf. I am very frightened & will call the local news on this matter. It,s not just tires now with the ford explorer.
Rack and pinion steering is defective.also, power steering makes loud noises when turning. Would lose power steering fluid. Will be taking to dealer to have it checked.
Vehicle experienced several engine problems, consumer stated that the engine sounded like no oil was in it when started, dealer has replaced gaskets, upper intake cam tensioner three times, and there was a coolant leak.left front door hinge replaced, it was making noise.power steering pump was replaced, it was noisy when turning the wheel.vanity mirror on driver's side would not close all the way and popped when opened, dealer replaced it.the right front of the vehicle was lower than the left front.brakes were squeaky, dealer replaced front brake pads and turned rotors.a tap noise was heard while playing cd's.vehicle experienced several transmission problems,while going over bumps and railroad tracks, transmission jumped out of gear, dealer intalled overhaul kit because the clutch had burned. 4 wheel drive was inoperable and made a rubbing/groan noise, when reversing and putting intor drive, consumer heard popping noise, dealer replaced rear transfer case flange and removed driveshaft.vehicle would not start, it would turn over, dealer found the pcm was not wiring, dealer replaced pcm.
The steering column knuckle that holds the two-piece column together (under the dash) was improperly maintained or manufactured.one of two assembly pins was missing causing the steering wheel to free-spin, resulting in complete steering loss.
While making a slow turn to park there was a loud noise. Vehicle stopped , consumer tried to back up, but again vehicle did not move. Consumer sawleft front wheel was tilted to one side. Had vehicle towed to dealer who noticed the front steering knuckle had broken.
While driving 45mph entire spindle assemblydisengaged, causing a collision to occur.please give any further details.
Noise in front end due to failure of the rod assembly.
While driving 25 mphconsumerlost steering control and vehicle dropped to right side.dealer is replacingbroken right tie rod. In oct 1997,left tie rod had broken.
Two front inner tie rods have been replaced. Contacted dealer. Also, the outer tie rods failed.
When turning there would be moaning noises. No effect on steering ability. Took vehicletofirst dealer, andmechanic could not locate cause.at an independent mechanic was informed inner tie rod was causingmoaning noises.
Pin andbolt that connect tie rod tofront end fell off, causingtire to blow.dealer has inspectedvehicle. Tire blew in driveway.
While driving at 35 mph front right passenger's wheel collasped,causing loss of vehicle control. Dealer replaced ball joints and tie rods.
Rack and pinion steering too sensitive and too tight, causinglack of steering control (wanders).
While traveling 10-15mph on highway and without prior warning, consumer was turning left approching her driveway and the steering wheel became hard to turn.dealership was aware of problem.consumer states that the rack and pinion part of the steering unit failed.ford motor company repaired the problem.*scc
While driving about any mphcould lose control of vehicle due to steering.took vehicle to dealer, and they found out that rack and pinion was leaking oil and had to be replaced.
Rack and pinion steering is defective.also, power steering makes loud noises when turning. Would lose power steering fluid. Will be taking to dealer to have it checked.
Was driving to georgia & steering was not handling properly. Took to dealer in ga & vehicle placed on machine. Nothing was found. Moved to nc 1 1/2 yr later & had regular maintenance done. Also had steering checked again due to same problem. Nothing found again. Vehicle went for inspection & failed due to problem with steering. Took to local mechanic & indication was rack & pinion was messing up. Took back to dealership & mechanic indicated a problem with the rack & pinion & it needed to be repaired or replaced.
While driving the engine cut completely off. Dealer replaced engine. Consumer states that after engine replacement, oil pump assembly failed and then oil was leaking again after that was replaced, dealer has agreed to replace consumer's explorere with a 1998 model.rack and steering was replaced, due to lost fluid in front end.seat bracket failed.
Although not a safety problem, i believe my rusting running boards should be considered a defective product.i have contacted the dealer and they refuse to help me.1998 models and newer models have plastic running boards so obviously ford realized they created a defective product and changed it.
Consumer is a victim of odometer fraud, encountering problems with the vehicle that's uncharacteristic for the mileage on the vehicle. (nar)*phexhaust system, ball joint, and instrument panel had to be replaced.
The vehicle went onto the shoulder then over, corrected while coming back onto to roadway and rolled over striking a light pole (bridgestone/firestone, p235/75r15, wilderness at m/s, vdhl1py207, left rear).nlm
The vehicle went onto the shoulder then over, corrected while coming back onto to roadway and rolled over striking a light pole (bridgestone/firestone, p235/75r15, wilderness at m/s, vdhl1py207, left rear).nlm
Front main seal. Paint--paint faded and had no paint under door jams.
Severe rust on the frame of a 1997 ford explorer.
The vehicle went onto the shoulder then over, corrected while coming back onto to roadway and rolled over striking a light pole (bridgestone/firestone, p235/75r15, wilderness at m/s, vdhl1py207, left rear).nlm
Door compartment between the heaterand the air conditioner, made of plastic is broke, causing not to have a heater. Dealer has been notified. Consumer will add more information on this issued. Mr
I own a ford explorer xlt 1997 and the rear passenger door on the drivers side only opens from the inside while the other rear passenger door will not open from the inside or out (child lock not activated).the drivers door doesn't lock and when it does lock, it doesn't unlock or sticks so bad it has be unlocked with pliers, causing the driver to have to get in and out of the car through the front passenger side door.the interior map light and rear interior door light above the backseats stay on constantly even when switched off and the lightbulbs had to be removed because they wouldn't turn off and were overheating.
Car makes a rattling noise whendriven. Also,vehicle has scratches/cuts on its body.
The driver side interior door handle return spring unseated resulting in interior door handle that does not return to the fully stowed position after actuation.if the interior door handle return spring is unseated, could the door unlatch in the event of a side impact crash, increasing the risk of personal injury?
Rear air deflector installed incorrectly damaging hinges and putting stress on metal.
Bracket attached to firwall by three small rivets.rivets broke loose, pedal became inoperational while driving.
Center console vibrates above 65 mph damaging cd discs.
Rusting and corrosion of the bumpers and wheels.
Ford explorer 1997 xlt 4 door 4.0l y air blend door is no longer working such that the heating system is permanently on hot and with a 9 month baby this is a safety concern that we cannot cool the car to the comfortable temperature during summer. I found on the internet this is a common problem which ford has fixed in later models with revised system part #f87z-18471-da.
The door handle machanism has failed on each of the rear doors.a plastic piece broke off the mechanism.this resulted in not being able to open the door from the inside, inhibiting egress of any passengers during an emergency.both failed mechanisms have been replace by the selling dealership at our expense.representatives at the dealership indicated to us both times that this is a common problem with our type of vehicle.we believe that this is a safety issue that needs to be addressed.it is not always possible to get the vehicle in to the dealership in a timely manner to get this door opening replaced.we had our broken part replaced today.ford part # f77z-7821818-aaj is the one that was most recently replaced.
Rear door locks fail to unlock, trapping rear passengers in vehicle, several repairs made however continues to fail.(qcaw)
Door handles onfront passenger and rear passenger doors will not unlockfrominside ofvehicle, cause unknown.please give any further details.
Both inside rear door handles broke offwhile exiting vehicle. Dealer notified, and repairs were made at consumer's cost.
Power door lock design is poor, creating hazardous situation, rear passengers can not exit vehicle unless depressing release button in front of vehicle.
The contact owns a 1997 ford explorer. The contact stated that the driver side door could not be opened from the interior or exterior of the vehicle, causing the contact to have to enter and exit the vehicle from the passenger side. The contact also stated that the rear passenger door could not be opened from the exterior or interior of the vehicle as well.the contact took the vehicle to a local mechanic to have the doors repaired. The contact had the doors repaired three times for the recurring failure. The failure mileage was 200,100.
Rear passenger's and driver's door handles from the inside are inoperative.in case of an emergency driver/rear passenger cannot get out. Dealer will repair at owner's expense. .et.
Occupants cannot exit rear seat, door handles do not work.
Electrical door switches failed.
Passenger side door came open last 2 times. The last time the door came open i fell out of it, and hurt my back, and can not stand for any lentgh of time. I would like something done its been ongoing for almost 3 months with ford motor company. And i e-mailed you in january and i should of heard something from you beginning of febuary. And i still have not heard from you why?thank younedra j. Osso
Summer 1999- trip to florida, ran into rain storm around decatur, alabama.we had slowed to 35 - 45 mph maximum after feeling what felt like the vehicle trying to hydraplane.then we heard a slapping sound like the rubber was loose.stopped and check it and tires appeared okay.continued carefully.to date, we still hear a sound similiar to a ball bouncing while driving it.local dealership's service mgr. Said the tires were cupping.we have had the tires balanced and rotated every 10,000 miles max. And the alignment checked numerous times;all have been okay.i run approx. 32 lbs. In the tires.door locks - left rear had to have 2 motor replacements before it operated properly.now left front control lockis not unlocking properly without numberous attempts.( dot number: w2hl1py49 tire size: p235/75r15 )
Left side rear door is inoperative, door will not open from the inside of the vehicle. Consumer has contacted the manufacturer, manufacturer has yet to replace parts. Please provide any further details.
Vehicle experienced misalignment.in addition, replaced fuel gauge sendin gunit/air bypass valve/ water pump/seat release/passenger's door and computer.
Passenger doors would not open from the inside, the dealer replaced both door handles.
Both back doors will not open from the inside.child safety locks are not on.this is the second ford explorer i have owned and i had the same problem with the other one.a ford dealer has acknowledged that they have sold numerous parts to correct this particular problem.this newer model has a feature where the doors automatically lock when you reach a certain speed(5mph?).i feel like this could be hazardous because you have to rely on the driver to open the doors and it cannot be done without first unlocking them. If the vehicle was on fire, this problem would delay the time that the passengers in the back seat could be safely removed from the vehicle..
Drivers door lock not working properly, gasket cylinder front cover, torque converter shudder, catalytic converter, rt bank exhaust manifold; these problems have been corrected, but new ones mount every week. Now there is a problem with the steering, being checked tomorrow.
The keyless number pad on vehicle quit working, then the remote foranti theft system quit working and finally the automatic door locks quit working
Heater blend door has broken, so defroster does not work.difficulty seeing out front window in cold weather.this appears to be a common problem, for which i was quoted a $900 repair.*la
Vehicle has four doors,doors in rear will not operate unlessunlockeddoors frominside.when operating fromoutside too open, door locks will not opearate.this is a safety concern because in case of an emergencydoors will not operate unlessconsumeris outside to open them.dealership is aware ofproblem.
Rear driver's and passenger'sdoor handleshave broken,causingthe occupants not to be able to exit the vehiclefrom the rear doors. Cause unknown.please give any further details.
Both rear door hinges, left and right are broken. Consumer unable to open doors.
Failure of metal at the location where the hinge attaches to the door.had door checked in march of 2000 because door wasn't working properly.they found nothing and no visual signs.continual and normal use of the door has caused this obvious weakness or defect in the metal to rupture and make the door inoperable.
Vehicle experienced several engine problems, consumer stated that the engine sounded like no oil was in it when started, dealer has replaced gaskets, upper intake cam tensioner three times, and there was a coolant leak.left front door hinge replaced, it was making noise.power steering pump was replaced, it was noisy when turning the wheel.vanity mirror on driver's side would not close all the way and popped when opened, dealer replaced it.the right front of the vehicle was lower than the left front.brakes were squeaky, dealer replaced front brake pads and turned rotors.a tap noise was heard while playing cd's.vehicle experienced several transmission problems,while going over bumps and railroad tracks, transmission jumped out of gear, dealer intalled overhaul kit because the clutch had burned. 4 wheel drive was inoperable and made a rubbing/groan noise, when reversing and putting intor drive, consumer heard popping noise, dealer replaced rear transfer case flange and removed driveshaft.vehicle would not start, it would turn over, dealer found the pcm was not wiring, dealer replaced pcm.
Failure of metal at the location where the hinge attaches to the door.had door checked in march of 2000 because door wasn't working properly.they found nothing and no visual signs.continual and normal use of the door has caused this obvious weakness or defect in the metal to rupture and make the door inoperable.
Dt: 1997 ford explorer the driver front door and the passenger side rear door will not open.contact states she called the service dealer, but it costs too much to have it looked at, parts and labor would be more.
Hydraulic lift cylinder bracket broke away from the frame on the driver's side.dealership is aware of the problem.problem has not been corrected. Please provide any further information.
Due to thelocation of the hood cable, the cable is pressing against the battery, causing the acid to eat through the cable, consumer is also unable to open the hood of the vehicle due to the problem. Please provide any further details.
Rear tailgate doors will not open frominside of vehicle.dealr has been contacted.
There is metal fatigue of door panel athinge at the upper right hand corner of the rear lift gate. The company says the door has to be replaced, that it cannot be fixed as a fix would further fatigue the metal. The bending of the metal is taking place where the hinge attaches and is bending the panel up so that when the door is closed, the bent body work acts as a scoop, drawing rain water, air and, i assume, exhaust fumes into the passenger compartment. I complained to ford and they have said they will cover approx. $1,000 of the $1300 estimate to fix the problem. However generous that may be, i feel this is a problem than is a design problem and that it may affect many more than just my unit. I have not yet taken the car in for the repair....the earliest i can get an appt. Is 12/11. The dealer has been most cooperative in this but the expense of the replacement of the door is large and, in my estimation, should be 100% covered by the company. Jm.
The rear lift gate door is tearing away from the where it attaches to the lift gate door hinge on the left side (dirvers side).the door has always been a problem to close and was ajar from when i bought the car new.the door ajar light would come on all the time, and of couse the numberous time i took it to the dealer they could never "duplicate the problem".now it is beyond the point of ajustment.the whole liftgate has to be replaced at a cost of approxiametly $1,200.it is a safety hazzard as i have to pull out the fuseto get the lights to go out, in order to drive it at night.the lights won't go off when the door is ajar.when it rains i have to stop to put the fuse back in and drive witht the interior lights on, which is very hard to see.also fumes come in from the exhaust so i can't go for long trips n it. If i didn't like the car so much i would trade it in, but i really love my explorer except for this defect in construction. (it has never been involved in a accident.)i am taking it in to be fixed next week.
Tailgate while in lifted position fell/failed due to left rear bracket coming off, causing minor injury to owner. Child almost injuried due to braket failure.
Squeaking noises from vehicle.
Vehicle is making whistling noise when in idle/drive.
Vehicle developed undercarriage problems and caught on fire. *mr *sc
While driving the accelerator pedal fell off, catching the accelerator pedal and the weld to the firewall broke.nlm
While driving 20mph heard grinding noise, sounded as if it was coming frombottom of vehicle.
Driving 35 mph on gravelroad, turning corner when vehicle flipped over twice.air bags did not deploy.driver wearing seat belt.vehicle then flipped back onto 4 wheels.vehicle towed to rental agency due to being totaled.driver has broken ribs.
Firestone wilderness at tires (p235 75 r15) experienced abnormal wear, consumer replaced two of the tires, even with the replacements the firestone tires were wearing prematurely, the consumer replaced all tires with a different brand and has had no further problems, consumer is requesting reimbursement for the replacement tires, the front and rear bearings also had to be replaced at 35000 miles.
Vehicle was traveling at 40 to 50mph, when it was rearended by another vehicle.vehicle completely rolled over, and landed upside down.consumer has yet to contact dealer. None ofairbags deployed. There were four injuries.
While consumer was coming back from the airport she heard vibrating noises coming from inside ofvehicle . She got out of vehicle to check the tires.got back intovehicle,decreased speed, andnoticed more trembling and vibrating noises.she proceeded to pull over to the shoulder, and noticed that tread came off passenger's tire. Also, the tire tread damaged metal part of the bumper.
The right rear leaf spring is bad and this causes the tires to ware which has caused us several dollars to replace tires.i've been told that leaf springs don't go bad but mine has.
Consumer went to dealer because when making turns vehicle felt shaky, like it would roll over. Consumer had to make turns at crawling speed. Dealer found sway bar missing from vehicle. There is a recall on sway bar, but this vehicle not affected.recall number is 00v402, consumer states sway bar blew out from vehicle causing a huge bang and vehicle to sway to the right almost causing an accident.
I see all of the recalls on the ford explorer date 1997 but i own a ford explorer 1997 and the only recall notice that i received is the one for the tires back in 2000.i never received the others and i know the ford company is aware of me owning this vehicle for i get notices in the mail constantly about selling it back to ford.why are not my suspension lines or gas lines being repaired like the other fords with the 4.0 liter engine?
Firestone wilderness at tires (p235 75 r15) experienced abnormal wear, consumer replaced two of the tires, even with the replacements the firestone tires were wearing prematurely, the consumer replaced all tires with a different brand and has had no further problems, consumer is requesting reimbursement for the replacement tires, the front and rear bearings also had to be replaced at 35000 miles.
Vehicle experiences ongoing vibration at high speeds.
The contact owns a 1997 ford explorer.while driving various speeds, the steering vibrated and the contact lost control of the steering wheel on two separate occasions.the vehicle was taken to a dealer and they discovered that the sway bar link failed.the vin was not included in nhtsa campaign id number 00v402000 (suspension).the current mileage was 100,000 and failure mileage was 98,000. Updated 03-04-08
While driving straight vehicle is making a humming. When making a turn feels like vehicle is going to turn over.when taking off consumer can feel a hard bang on drivers side.
Suspension problem.
While driving 10mph heard grinding noise, said it soundes is if it wascoming from under vehicle.
My lights don't work stabilizing bar is bad,speed control dose not work security key code not working,door controls do not work.wiper work sometimes.ball joint are bad, tires wearing bad,,bushings are very bad.transmission is starting to slip,all wheel drive does not work, it grinding sound.heaf light only brights work.
While driving could hearpopping noise coming frombottom ofvehicle.had taken vehicle torepair shop, and they said it was a problem with suspension.
Dt*: the contact stated while traveling 50 mph on any road condition, the vehicle swayed violently from side to side.the sway bar was replaced in 2003.a few months later, the contact noticed there was a nhtsa recall, #00v402000, regarding the suspension.the service dealer was contacted and determined that a diagnostics test needed to be performed before any work was to be done.the test showed the upper and lower ball joints along with the camber castor kit were damaged.also the passenger and both rear doors did not open.the front driver's door had difficulties closing on two occasions.the contact received a letter from the manufacturer which offered $6000 for a trade in.the vehicle was not included in the recall due to the vin.the locks were inoperative, the headlamp switch was broken. The vehicle needed upper and lower ball joints, however the consumer declined all repairs. Updated 10/11/06.
I was driving about 60 mph, when the i heard a pop, i lost control of the vehicle and rolled over once and i landed upsided down.there was 2 other people besides me in the vehicle.we were all wearing are seatbelts and nothing happen to us.everyday i thank god i did not have my two girls with me at the time of the accident.we were not hurt, but we were sure terrified.( dot number: )
Vehicle vibrates while driving.
Car makes a rattling noise whendriven. Also,vehicle has scratches/cuts on its body.
Regarding recall 00v402000 on sway bar problems i also was told my vehicle was beyond the recall date however the same parts have broken just as the recall states.
The contact owns a 1997 ford explorer. The contact stated while driving 50 mph, the vehicle started to shake abnormally, the contact was unable to drive in 4 wheel drive. The contact stated the check gauge warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the front drive shaft, the control arms, the front oxygen sensor, and the front and rear brakes needing to be replaced. The control arms were replaced however, the failure persisted. The manufacturer had not been informed of the failure. The failure mileage was approximately 147,000.
The vehicle stabilizer bolt snapped without warning. As a result, when turning in either direction the vehicle rolls. A recall(00v-402000) was issued, however the vehicle's vin number is outside of the remedy scope. *la *sc
Nhtsa#00-v-402-000 sway bar link can fracture.the vehicle handling could be affected increasing the risks of a crash.consumer stateswhilewife was driving the vehicle at 65mph, the sway bar link bolts were broken, forcing the driver to pull off the road.the dealer has been notified.mrford stated that the vehicle wasn't covered, in reference to the recall, due to the vehicle year.the link bolts on the left and the right sides were replaced.the passenger side bolts were in bad shape.scc
My wife and i were traveling west on the interstate in the right laneat app. 75 mph when we heard a strange sound coming from the rear right tire.at that moment, i could feel the back end of the vehicle sliding out from under us to the right, turning the vehicle to the left toward the center median.we went into the median and the vehicle began to roll.after rolling app. 3 complete times, we ended up facing east in the right lane of eastbound traffic - right side up.miraculously, no other vehicles were involved in the accident.my wife escaped with several bumps and bruises and i had cuts and scrapes which required stitches.both of us were wearing seat belts at the time of the accident, which is the primary reason we were not more severely injured or killed.we were both taken to the hospital via ambulance for x-rays, bandages, and stitches and released on the same day.( dot number: )
Hissing/whistling noise under vehicle.
While driving about 50 mph explorer began to sway back and forth, became air borne and flipped over 4 times. Driver did not go into any other lane, and did not hit other vehicle.driver and one other passenger were in the explorer.both were injured. Tires were firestone, wilderness at.please provide tire size and dot # and any other information.
The contact owns a 1997 ford explorer. The contact stated that when driving approximately 35-40 mph over a road bump, the vehicle would sway from left to right. The vehicle was taken to the dealer, who advised that the front stabilizer bar needed to be replaced. The vehicle was repaired three times however, the failure recurred after each repair.the manufacturer was notified and stated that there were no recalls for the vehicle and offered no other assistance. The failure mileage was approximately 135,000.
- the contact stated was driving25 mphwhen the vehicle started making a loud popping sound each time she made a right turn, the sound seemed as if it was coming from under the driver's seat area. The road and weather conditions were great.the contact stated that while driving if she hit a bump in the road the vehiclewould make the same loud popping sound.the contact took the vehicle to a repair shop on 12/28/06, and told the mechanic of the problem she was having, and the mechanic told the contact about the recall campaign # 00v402000 for suspension.the mechanictold the contact that she needed sway bar link replaced because itbroke. The contact did pay $92.67 for this repair.the contact feltthat since there was nothing else wrong withvehicle, the manufacturer should reimburse her for the repair amount. Updated 01/30/07.
Since the explorer was 5 years old the driver side of the truck was starting to settle/ be lower than the passenger side. Until it was so bad the shop stated we needed to replace the rear springs, shocks and stabilizer and *** the rear was also lower than the front. So we had to replace the front shocks and several suspension parts to try to level the vehicle back to normal.now with the engine blown the truck again was settling to the passenger side and toward the rear!!!!!
The vehicle pulled to the right and the consumer noticed a major shimmy which caused the steering wheel to shake resulting in front tires making noise. The cause was discovered to be a missing part called a camber kit. The consumer wants a refund from the manufacturer of the vehicle for fixing this problem.
Vehicle leans to the left, vehicle taken to dealership, adjustment to torsion bar made, did not appear to correct problem, vehicle taken back to dealership, owner was told bar or underlying springs need to be replaced. Cj
Multiple issues with vehicle when turning either right or left vehicle comes to a complete stops then a very loud bang is heard, told it was hub but replaced hub and still happens, was also told it was u-joint on drive shaft have yet to replace it have not notified dealer as of yet.
Dt*:the contact stated while driving various speeds with the cruise control activated a burning smell came from the steering wheel.also, while driving 55 mph the vehicle jerked to the left.furthermore, the vehicle surged forward without warning.the vehicle was driven to an independent repair shop to diagnosed the problems.there were no repairs made except on the throttle body.there were recalls on all three components.there was a nhtsa recall, #99v062000 regarding the vehicle speed control.a nhtsa recall, #00v402000 concerning the suspension.also, a nhtsa recall #00v422000 concerning the vehicle speed control.the vin was not included in any of the recalls.
Letter on behalf of constituent seeking information identifying recalled of defective sway bars in certain 1997 ford explorer vehicles. *njthe consumer wasinformed his vehicle was not included in recall 00v40200, however the right and left sway bar links failed exactly as described in the recall.
The contact owns a 1997 ford explorer. When she started the vehicle there was a clicking sound and the vehicle begin swaying from back and forth. The contact stated that the right front sway bar link was broken and sheared. A mechanic looked under the vehicle and observed that the bar was broken. The dealer was contacted and confirmed that recall# 00v402000component: suspension is related; however, the vin does not apply to the recall. The failure mileage was 126,000.
While driving at highway speedsdriver changed lanes, and streering wheel went to the right, resulting in a collision/ minor injuries.vehiclewas totalled. Dealer has been notified.
Grinding noise coming from the steering while driving.vehicle been to the dealer on three occasions, andproblem reoccurring. Feel free to provide any further information.
Tires were cupping at 29,000 miles in sept. 01.dealer replaced both lower ball joints.new tires were installed and vehicle aligned.cupping has returned 12 mo and 8,000 miles later.ford refuses to address problem without me having to pay a non-refundable "diagnostic" charge. Ts
No summary listed for abov evehicle.
I have a situation with my 1997 ford explorer 4x4.i recently took it in to have an alignment done.i have just purchased this vehicle from the dealer above.when i took it to get aligned the mechanic told me i needed to buy a caster adjuster kit.this amazes me that ford wouldn't have good enough engineers to put the correct size caster adjusters on my vehicle.there has been no aftermarket work done to it .. It is all ford factory suspension, so it is not my fault, it is theirs.this seems like an injustice that i have to buy a $100 kit because ford didn't get it right the first time.i have talked to 3 other dealers, and they don't act surprised, actually i was told by 2 of the other dealer service departments that this is a common problem.i want my complaint on the books, in case ther eare more.
Serious noise problem at right front end during any movement of the vehicle.unsure if this is a safety issue and currently concerned to travel any lengthy distance.
The front suspension bar links are broken, the fog lights of the exterior does not work.
When traveling and upon idling, consumer noticed a high pitch sound coming from the front end ofvehicle. Consumer has contacteddealer, dealer unable to determine the cause, but has noticed a similar problem on several other explorers. *ml
Front end noise.
Vehicle experienced misalignment.in addition, replaced fuel gauge sendin gunit/air bypass valve/ water pump/seat release/passenger's door and computer.
Vehicle never taken off road/dealer has no idea why all front end parts failed/dealer states it never should have happened with 1997 vehicle/ other expoloer owners i have talked with have similar front end problems / i feel there is something wrong with design or parts used in front end and abs system
Vehicle drifts or floats at highway speeds.most noticeable in inclement weather -it feels as if the front end was going intwo directions at once. Then itpulls to rightand if you overcorrect it,then it will pull to left dramatically. Situation is like a balancing act between opposing poles.this vehicle has history of " front end" problems from original owners and myself dating back to 10-23-1996. Tsb # 98-3-11 issued feb 98, speaks of drift/pull with tire wear as ihave now. Problem can possibly result in high speed rollover on inetrstate due to operator attempting to compensate for drift/pull. The correction may be such as to create a catastrophic shift in center of gravity, causing rollover.
Vehicle lost steering control while driving 35-40 mph. This almost causedvehicle to run down an embankment. Vehicle takento the dealer, who informed the consumer that the problem was caused by the sway bar linkswhich needed to be replaced.
While drivingsteering was stiff, and consumer could hear a grinding noise infront end of vehicle. When making a turn felt like wheels were going to lock up. Vehicle was towed to a ford dealer, and they stated that front and rear sensor intransfer case had gone bad.consumer stated that on may 4th problem reoccurred. Please provide any further information.
Squeaking noise would come from front suspension system while driving. Vehicle been to the dealer on three occasions, and the problem still reoccurring. Feel free to provide any further information.
Whenvehicleis idling or at a stop light it vibrates.
Pe00020; tire tread separation: while driving at any speed,truck pulled severely to the right.tire on the driver's right front side continued to shear on the inside.tires werefirestone wilderness, size p23575r15,original equipment sold withexplorer.tires were alignedand switched around, but continued to pull to right, and sheared the tires.*ml
Vehicle experienced several engine problems, consumer stated that the engine sounded like no oil was in it when started, dealer has replaced gaskets, upper intake cam tensioner three times, and there was a coolant leak.left front door hinge replaced, it was making noise.power steering pump was replaced, it was noisy when turning the wheel.vanity mirror on driver's side would not close all the way and popped when opened, dealer replaced it.the right front of the vehicle was lower than the left front.brakes were squeaky, dealer replaced front brake pads and turned rotors.a tap noise was heard while playing cd's.vehicle experienced several transmission problems,while going over bumps and railroad tracks, transmission jumped out of gear, dealer intalled overhaul kit because the clutch had burned. 4 wheel drive was inoperable and made a rubbing/groan noise, when reversing and putting intor drive, consumer heard popping noise, dealer replaced rear transfer case flange and removed driveshaft.vehicle would not start, it would turn over, dealer found the pcm was not wiring, dealer replaced pcm.
The problem persist and de dealers never fixes the problem in myvehicle what i've to do to resolve that delicate prblem. No safety defect listed.
I brought this vehicle to the dealer four separate times because i thought the front end was out of alignment. They charged me all four times and it turns out the tires were defective. They are not the recall tires but i have since replaced them (at my own cost) and the vehicle seems to be running fine now (last two weeks). I would like to know why all the wilderness brand tires were not recalled? they clearly are defective! if it was a design problem then would'nt every plant have the same design problem? if it is a quality control issue than would'nt that also be the same problem at other plants, companies like firestone write one set of procedures for safety and inspections of tires. They don't have different inspection procedures for each plant! they certainly don't have separate procedures for the same brand of tires. You guys drop the ball, and now we are paying for it!!!!( dot number: w2hlipy426 tire size: p235/75r15 )
Front tire wear and alignment.
Consumer is complaining of the vibration that is occurring when steering, problems could be due to the firestone wilderness ht tires (p225 70 r15) or the suspension.
The front passenger side sway bar fractured.recall 00v402000 was issued, however, this vehicle was not covered under the recall due to vin......sway bar broke in july 2004. Car felt like boat when driving. Vehicle was repaired in january 2005.
Vehicle experienced front end vibration . Problem occurred at take off or slow down speed. Been inspected by three different dealers, and informed that nothing could be found.also resurfaced front brake rotors and pads.
Consumer was traveling about 75mph onhighway andvehicle was vibrating.also, rear right passenger side tire separated fromwheel, and driver lost control, and vehicle rolled over and landed in the middle ofhighway.
Excessive wear of michelin tires. Vehiclewould make a loud of noise. Took to dealer & was informed the wheel, left front,was out of alignment real bad & needed replacing.the inside of tire was worn through to the steel belting, while the outside showed no wear.the front end was not aligned properly at the factory.
Call red hickey for important cause finding of tire wear in suspension 828 253 4311 he has investigated it on many explorers. As soon as you rotate your tires the trouble starts. The wear on our vehicle at both front is not the air preasure. Hickey says it is a ford design flaw known and ignored for years and overlooked by most shops. He is in the allignment business the last 40 years and known as an expert in the area for problems others can't fix. (dot number: w2hlipytiresize: p235/75r15)
On-going problem with vehicle vibrating in front, vibration would commence whenever taking off from a stop position or whenever transmission would shift gear. Vehicle has been in and out of the shop on five occasions,condition still unresolved. The check engine light also illuminated, had dealer check vehicle and found the cv solenoid, ftp sensor and the o2 monitor were bad.*jg
No summary listed for above vehicle.
No summary listed for this vehicle.
Sway bar link failure.
While traveling at 25 mph or less i hit a slight bump and heard a very load bang. The front left drivers side of the vehicle abruptly dropped, the vehicle swerved into the opposing lane and tend to roll. Luckily there was no oncoming traffic and i quickly stopped. The ford dealer replaced the torsion bar and acknowledged that this was a very dangerous failure. However they refused to cover the repair cost. The repair cost me $171.67. Due to their refusal to cover a significant safety issue and other media coverage of explorer problems, i sold the vehicle this week.
The contact owns a 1997 ford explorer. The contact stated that when driving approximately 35 to 40 mph over a road bump, the vehicle would seem to shift to the left. The vehicle was taken to an independent mechanic and they advised her that the front stabilizer bar needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 189,000.
Heard a bang & wheel was on its side.left front suspension caused wheel to tilt while driving about 5mph. Vehicle towed to dealer. Mechanic said bolt was left off or was missing from the suspension.
Vehicle leans to the left front. Left front of vehickle is lower than the right side. Makes turning to the right tricky.
Ball joints again on 3/15/02.
Ball joints should last for 100,000 miles this along with the tires in question should make you look at ford for the current tire failures . If i had not went to firestone to get the tires checked i would have had a blowout on the front and blamed it on the tires. I took the car to a ford dealer and they told me that it was not there problem that the ball joints are bad but at this time i am dealing with ford motor co. To get the situation resolved.( dot number: tire size: p235/75/15 )
Ball joints should last for 100,000 miles this along with the tires in question should make you look at ford for the current tire failures . If i had not went to firestone to get the tires checked i would have had a blowout on the front and blamed it on the tires. I took the car to a ford dealer and they told me that it was not there problem that the ball joints are bad but at this time i am dealing with ford motor co. To get the situation resolved.( dot number: tire size: p235/75/15 )
While driving at 35 mph front right passenger's wheel collasped,causing loss of vehicle control. Dealer replaced ball joints and tie rods.
Front ball jointsarewearing excessively due to a lack of lubricant.new ball joints do not require lubrication. Mechanic refuses to replace old ball joints withnewer ball joints.
When turning steering wheel,would hear a rubbing noise, like metal against metal. Every time a bump is hit, would have same noise problem. Took to dealer & mechanic indicated it was the lower ball joints that were causing the problem & they were bad. Will be ordering replacement parts.
1997 ford explorerlower ball joints on explorer, both sides, left and right, had a clunk when going over dips in road. Ford did not find the problem. The problem was there from new, i have 57,000 miles on the explorer. The problem was found at firestone when rotating the tires and getting ready for a front end alinement. I was told that the ball joints werebad on both sides . Nothing has been done. I talked to ford, they say the warranty is gone and will do nothing, but will turn it over to the engineers
While having the tires rotateddealership noticed that the upper andlower ball joints wore out prematurely,and needed to be replaced.*la
Consumer is a victim of odometer fraud, encountering problems with the vehicle that's uncharacteristic for the mileage on the vehicle. (nar)*phexhaust system, ball joint, and instrument panel had to be replaced.
Bolt holding upper control arm failed causing extensive damage when the control arm separated from ball joint.
Upperball joint fell apart at 5mph, and driver lost control.dealerhas repaired vehicle.
While having the tires rotateddealership noticed that the upper andlower ball joints wore out prematurely,and needed to be replaced.*la
Front shock absorber was defective from the dealership.when consumer drives she can feel every bump in the road.
The sway bar links broke prior to the recall notice, consumer was sent a check for the repairs of the front sway bar links, however the left front drive shaft was also replaced due to the links breaking which caused damage to the drive shaft, consumer is requesting reimbursement for the drive shaft as well.
Front torsionbar broke while consumer was driving at 20 mph, and almost lost control of the vehicle. Failure not related to road conditions.*ml
The sway bar broke, which caused a noise.
When the vehicle was parked, the torsion bar snapped.
Alldata.com and other sites show a safety recall for this vehicle year/model for the front sway bar. However, upon numerous requests to the service dept. At said dealer, they say it doesn't affect our particular vehicle. But, our vehicle's sway bar has been making a popping/squeeking noise almost since it was purchased. We want ford to cover the replacement, before a serious accident occurs.
The sway bar links broke prior to the recall notice, consumer was sent a check for the repairs of the front sway bar links, however the left front drive shaft was also replaced due to the links breaking which caused damage to the drive shaft, consumer is requesting reimbursement for the drive shaft as well.
Front sway bar broke,could puncturetire. Manufacturer will be notified. Please provide further information
The sway bar links broke prior to the recall notice, consumer was sent a check for the repairs of the front sway bar links, however the left front drive shaft was also replaced due to the links breaking which caused damage to the drive shaft, consumer is requesting reimbursement for the drive shaft as well.
After pulling off the interstate i noticed my 1997 ford explorer was making awful noises and didn't handle well. When i got home i realized the sway bar link had snapped. After looking at your website i saw that the 1997 ford explorer was recalled for sway bar links breaking. After bringing my explorer to the dealership to get the item fixed i was told my vehicle wasn't part of the recall and that they go by vin #'s. So my question is why are only certain 1997 explorers recalled. Just because my vehicle's vin # doesn't qualify does that mean that i should loose control on the interstate going 75 mph. Only certain color explorers get recalled? maybe only explorers built on wednesdays in 1997 qualify. Do i have to crash and die until my vin # qualifies? it will be too late then but maybe my parents can sue ford and get rich. Ford already tried to kill me with their firestone tires and now this. I'm glad the nhtsa has the knowledge to know exactly which 1997 explorers had faulty parts, seems like a coincidence that i had the same problem that resulted in a recall for the 1997 explorer but yet i am refused service by ford. Could you please tell me how this can happen. I am furious with ford but i guess i should be more angry with the nhtsa since they issue the recalls. Please let me know how you determine which lives to save and which ones aren't as important. Thanks for your time, joe
Over rough pavement or entering ramped driveways at an angle, vehicle rocked side-to-side more than normal, with an occasional "clunk".inspection revealed a bolt holding the anti-roll bar to the upper control arm had rusted and failed, rendering the anti-roll bar non-functional.given the propensity of this type of vehicle to roll over if driven improperly, this failure increases the risk / decreases the rollover threshold.
Consumer statedfront stabilizer barbroke. As a result, while driving 40 mph vehicle swerved to avoid another vehicle, and almost rolled over with the front passenger side wheel off the ground.
Consumer heard noise on driver's side wheel and front stabilizer barbroke. Consumer called the dealer, and ford was told consumer's vehicle was not included in recall due to vin number. Other vehicles of same year were recalled.contact felt this vehicle should have been recalled.at low speed vehicle was responding normally but at increased speed vehicle becomes unstable for a short instance. Consumer could not continue to drive unsafely, so consumer purchased twonew stabilizer links from ford dealership for $22. Mechanic replaced both of them for an additional $40. Consumer feels that this incident is unfortunate for the ford company not to stand behind their vehicles because the links are not moving parts of the vehicle and should last a lifetime. *sb
The front wheel bearings are leaking grease causing the abs system to engage.
While drivingdriver heard a loud noise coming from the front of the vehicle. Consumer had the vehicle towed to a dealership. Mechanic informed consumer that wheel bearings failed.
Pulling into parking space when wheels made a thumping noise. This would happen when turning wheels. Had to have front wheel bearings replaced. Took vehicle to dealer.
Last fall we noticed that there was a "burning rubber smell" coming from the rear right wheel well. It only seemd to manifests itself when we drove on the highway at an approximate speed of 60 mph. When we drove on the city streets at the posted rate of speed, we found there was no smell whatsoever. We had our mechanic check things out and later our local tires plus, in both instances nothing was found. Today we went to our local ford dealer and had them check it out and they found nothing. This worries us, for recently on the local news there have been reports of car fires and i just happened to view one of the videos that showed one of the vehicles on fire. It was a ford explorer and the source of the fire was coming from the right rear wheel well. I hope this information helps you find exactly what's going on with this right rear wheel well. P.s. The wheel is fine.
The left rear axle broke causing the wheel to become disconnected from the vehicle, as a result the vehicle crashed into a wall then flipped onto its side and slid about 400 feet, the vehicle was totaled.nlm
The left rear axle broke causing the wheel to become disconnected from the vehicle, as a result the vehicle crashed into a wall then flipped onto its side and slid about 400 feet, the vehicle was totaled.nlm
Consumer took vehicle to tri-lake ford to have recall 00v402000repairs performed. But, dealer refused to perform repairs because consumer did not buy vehicle from that dealer.
Consumer went to dealer because when making turns vehicle felt shaky, like it would roll over. Consumer had to make turns at crawling speed. Dealer found sway bar missing from vehicle. There is a recall on sway bar, but this vehicle not affected.recall number is 00v402, consumer states sway bar blew out from vehicle causing a huge bang and vehicle to sway to the right almost causing an accident.
When making a right turnsteering wheel would pull and pop.a recall has been issued onvehicle forsway bar;however, this vehiclewas not included due to vin.the problem was solved after 21/2 years.
While driving about any mph andwhen making a turn could hear a clicking noise.consumer said it is just like recall 00 v 402 000 sway bar.please provide more information.
Weak rear springs on left rear of ford explorer, making vehicle lean to the left.
I was driveway down highway at approx 65 mph. Car started shifting left to right excessively. I had also hear a piece of metal hit the underside of my ruck. When i reached home i checked suspension and foudn stabilizer bar hanging loose. On right side. I checked drivers side and found that stabilizer bar loose with missing components and slightly rusted. Had probably been loose for some time. Both are currentlycompletely disconnected.
Shock reel came loose causing noise.
The air ride will raise the backend 10-12" from the top of the tire to the top of the wheelwell. This has happened while driving 70+mph and makes the vehicle buck violently and is difficult to control.it has been to the shop 8+times for repair and they've replaced everything possible. They replaced the master control panel last month and it's gone up 5 times since then. I have not taken it in each time it happens because my servicing dealer, john markel ford, said it must still be running for them to get codes from the computer and sometimes it raises up after i turn the key off. They are unable to "document" the problem and can't reproduce it so the zone rep won't replace it. He's offered $1500 toward the purchase of a new vehicle but that's it.
Automatic leveling system malfunctioned, causing rear of vehicle to rise about 10-12 inches high without warning, and without pushing any buttons. Dealer could notdetermine the cause.
While driving 45 mph and making a right curve the defective suspension leaf spring broke,causing the vehicle to flip in the air.had a rollover and landed on the side of the vehicle.dealer said the leaf spring broke due to the occupant's driving.
All these tires should be taken off the road.there is no indication that this is a manufacturing. Issue rather than a design issue.( dot number:)
Rr tire separated while driving down freeway at appx 55 mph. No injuries. Replaced withrecalled tire vdhl. I have replaced all 4 tires with goodyear, as of 8/28/00. Will be reimbursed for 1 tire. Have remaining 3 tires in possession. Believe these should be recalled as well. All show crack along tread near steelbelt line. Believe this is a design problem. I have orig 3 tires and photos of tire that seperated. (dot number: w2hlipy476tiresize: p235/75r15)
Firestone experienced steel belt protruding through, consumer requests dealer reimburse for replacement tires.
The firestone tires made noise and did not handle well, the consumer took tires to be checked over and was told the tires were okay, the consumer did not feel comfortable with tires and replaced them, now consumer has received recall letter and has no paper work that states whether the tires were included in recall 00t005, however is still requesting reimbursement.
We went off the road as a result of the tire tread breaking loose from the tire.a double trailer truck behind us almost hit us as a result of our vehicle vibrating and slowing down.luckily we could pull on the side of the road, but the front fender was dangling, and the wheel cover was torn and bent, rubbing on the tire that remained without the tread.a scary situation.our insurance company has determined that the tire was faulty.they are now taking legal action to recover their cost of repair from firestone.my husband had several treatment to his shoulder, and an orthoscopic operation to the shoulder as a result of the incident.i am still frightened each time i drive the explorer, worrying about the remaining tires for fear the same thing may happen.firestone has not been very cooperative in resolving the issue.they refuse to take responsiblity.we did not know to report this incident to ntsa until the recent news that there were several other incidents similar to ours.please let us know what we need to do to have our tires recalled, and to get compensation from bridgestone firestone.( dot number: tire size: p235 owl )
Mr. Hattaway was driving down i-95 when tread separated from tire causing vehicle to become uncontrollable.vehicle hit guardrail and flipped over.mr. Hattaway had severe injuries and was in a coma for a long period of time.( dot number: vdhl 1py )
All four tires have substantial cracks at the base of those alternating tread blocks which do not wrap onto the sidewall.the ford dealership says, "that size is not covered under the recall"and calls it "normal" but other brands of similar tires i have examined do not have cracks like these.i will provide photos if desired.i want to know if these tires are safe.if not, i want them replaced.( dot number: tire size: p255/70r16 )
I live in a section of virginia that is 25 miles from the nearest ford or firestone store.all 4 of my tires have severe cracking at the area where the tread connects to the tire.i took the car to the nearest tire store or tucks tire center in moneta, va.1-540-297-5155.they verified that my tires are severely cracked and ready for tread separation and i am due repacements even without being on the recall.however they spents two days on the phone calling firestone for authorization to replace the tires.they were on the phone for hours on hold and nobody ever come on the line.i proceeded to contact ford via email, explained all the preceeding and they basically told me to get lost since i had 16 inch tires.right now i cant drive the car because the tires can separate at any time.yet i cant get any action from ford or firestone.this is a bonafide case of a 16 inch non recalled tire that will have tread sepatation soon upon driving the car.( dot number: w2c1px017 tire size: p255/70r16 )
I took my explorer in to have the tires checked.i was told they were not included in the recall but that they were falling apart and needed replacement.i am unable to afford new tires right now so i am forced to drive on dangerous tires.can you help me?( dot number: tire size: p235 )
4 tires are splitting where tread joins to body.these are not the recalled tires but appear to be having the same problem. If this is a trend with non-decatur mfg'd tires it should be looked into.firestone dealer would only offer to replace with like tires.i have lost faith in firestone and replaced these tires with michelin.old tires still had at least 75% of the tread left.i'm a retired sears auto center salesman so i know of what i speak. (dot number: vltiresize: p235 75 15)
Pe-00-020; original equipment on a ford explorer, 1997, tire size p235/75r15, tires have 17 thousand miles on them. Consumer has noticedrear passenger side tire has developed a hairline crack, crack is developing a circle, tread look like it is separating.
Last day of recall..... According to newspaper.....unable to find dealer who can replace. No safety defect mentioned. (tiresize: p23575r15)
A small portion of the tread had separated from the tire, replaced it.( dot number: w2hl tire size: 235/75-15 )
No summary( dot number: tire size: 15 )
Tire separation at interstate highway speed.we heard noises at first we mistook for road debris.in fact, it was the rubber separating from the tire.fortunately, the tire did not blow out completely while we were on the interstate. We stopped at the next exit.the air could be heard hissing as it rapidly deflated the tire.we had the tire replaced at a tire dealer in that area (statesville, nc) under bridgestone/firestone limited warranty claim number 7722731 at a prorated price.the tire had 9/32 tread at time of claim. Replacement tire is also a wilderness a/t.( dot number: w2hlipy107 tire size: p235/75r15 )
Firestone wilderness at tires p235 75 r15 experience noise and vibration.
The four tires did not fail as i replaced them when i noticed a continual crack around the entire tire, on both sides of each tire, which indicated the possibility of tire tread separation.i showed this to two different firestone stores and one ford dealer and they said that they could not replace my tires under the recall because the tires on my vehicle did not have the code on them to meet the recall criteria.what can i do?( dot number: vnhl tire size: p235/75r15 )
No tire failure as yet, but notice hairline cracks in area of tire separation on other wilderness tires( dot number: vn tire size: p235/75r15 )
Failure identical to those described in news with vd serial numbers. No safety defect mentioned. (dot number: w2hl 1 pytiresize: p235/75r15)
I had to have two tires replaced in may 2000. One was damaged from being involved in an accident.the other had gone flat and, when inspected for repair, was found to be crumbling and in such poor condition that it also had to be replaced.in september 2000 i noticed cracking around the exterior walls and tire tread, and in some spots in the tread itself, on the last two original tires.i contacted firestone regarding the recall and was told to bring the vehicle in to have the tires checked.i brought the truck into firestone and was told that there was no problem with the tires and that there was nothing they could or would do since the tires were not included in the recall.i contacted nhtsa and was told that the recall might be expanded to include these tires in the future.i experienced loss of tire pressure on a weekly basis and had to put air into the tires at least once a week (the tires were filled to 30 lbs. Psi, not at the manufacturer's recommended pressure).since we felt that there was a serious safety issue with the tires, we have replaced them.if you have any interest in examining them, we still have them in our possession.the explorer is used primarily under moderate speed and short distance conditions, for example, driving to the store.these tires were not subjected to any conditions that could be an explanation for this cracking.the tires were not subjected to abnormal high-speed conditions, extreme temperatures or any other abuse. Although we no longer have these tires on our truck, it is our opinion that these tires should also be included in the recall before there are any more injuries or deaths due to accidents that could have been avoided. (dot number: w2hltiresize: p235/75r15)
In contacting firestone to receive a rebate form for reimbursement of the replacement of the wilderness tire that blow out for me, the firsestone 800 number and the local firestone dealer does not have and will not provide a copy of the reimbursement form. It nice that there is a recall for the 16 inch tires, but a customer cannot receive the form from either the manifacturer or their corporate retail outlet. (tiresize: 16)
Tires were starting to seperate. All four tires had grooves where tread joined the sidewall. The grooves could not be seen until the air was removed from the tires. The first firestone store i contacted was very smart and hateful when i asked what i was to do. That store is located in eastland mall charlotte,nc. They also told me that if i bought new tires on my own and did not wait my turn for them to replace the tires that firestone would not pay me for the new tires. I would have been # 251 to been inspected and these tires would have probably blown before then. Ford sent me a letter assuring me that the tires on my 1997 f-350 was not affected but failed to send me a letter telling me that my explorer had the killer tires. Both companies have put my family at a high risk of being killed and have drug their feet to try to correct the problem.( dot number: vdhl tire size: p23575r15 )
The tires were factory installed tires, vehicle bought at 26,000 miles, at 31,900 miles the front tires developed flat spots and were not safe to operate.on saturday 8/7/1999 i replaced the front tires with another style of firestone tires.the same afternoon i had a blowout on the right rear.so monday 8/9/1999 i replaced the blown out tire and the remaining original rear tire.the factory tires were not from the decatur plant but were just as defective and unsafe.the tires should have lasted longer than 31,900 miles.i ask for an adjustment from the dealer and got none!i had to replace all 4 tires at my expense which was not right.i demand reimbursement for the 4 tire replacement.( dot number: w2hl tire size: p235/75r15 )
Tire size p25570r16, dot#w2cubx197 on ford, explorer, 1997.consumer was driving at approximately 35 mph for a long period of time,making a trip from florida to michigan, when she heard a loud noise and vehicle rocked. Consumer pulled into tire shop, and was told by tire expert that right front tire had separated in 3 different spots, and it was not a normal separation.tires are firestone wilderness at, consumer states ford is not honoring the warranty she has.
Upon purchase of vehicle, there were firestone wilderness at tires (no other specific tire information mentioned) that were original equipment on vehicle, consumer replaced with 4 new tires, however, after replacement, firestone wilderness at tires were recalled, conumer submitted refund form, but was denied reimbursement.
For the last 3 months i have had problems maintaining air pressure in my wilderness at tires.at least twice a week 2 out of the 4 tires loses 10 pounds of air pressure. Tires have been looked at by an authorized ford dealership and i have been told they are fine- no leaks or punctures - yet i am consistently have a problem maintaining proper inflation of the tires. (tiresize: 255/70r/16)( dot number: tire size: 255/70r/16 )
I bought replacement wilderness tires for my explorer last october. This past august two went bad.one blew going 55 mph.nobody was hurt but i replaced them all. Four tires were not the ones made on decantor ill but the spare was.the original tires were the recall.i am wondering if the ones made "not at the ill" plant are bad as well.mine certainly are not right. I have them saved if you would like to inspect them.( dot number: not recall tire size: recall )
Two of the three tires on vehicle (vn dot serial #) showing same signs of separation as the vd dot serial # recalled tires.( dot number: vnhl1py077 tire size: recalled )
Tire delaminated completely but bladder did not deflate.no crash, but left rear of vehicle was damaged by tread as it left vehicle.tire was submitted to firestone under claim number 019721.they replaced the tire and paid insurance deductible but did not advise as to cause of failure. They sent me a check for $397.76 with a letter dated december 10,1999.the remainder of the claim was paid by my insurance company, usaa.( dot number: udhc1py516 tire size: 23575r15 )
I was on the highway driving 65 mph at the time when i thought there was a funny noise, then i started to swerve, but kept it under control, slowed down and pulled to the side of the road in a driveway.when i had left my home that morning i had felt a funny vibration, but had figured it was just a tire out of balance and on the front of the vehicle.the farther i drove the worse the vibration got, to the point my seat belt was "engaged"all the time.i was dressed up, going out of town to a reception, the tires were fairly new with correct air pressure and plenty of tread left.i do not enjoy changing tires, especially on an explorer on the side of the road in nice clothes in the mist.i keep good tires on my vehicles, in fact these were 6-ply tires since i live in the country.two good samaratins stopped and changed the tire for me (and put on my spare which is now in the recall!)and they said the tires were worn funny and the tread was split.i no longer have that tire, but i have the one that was purchased at the same time, if anyone would care to look at it.i replaced those tires with 6-ply kelly tires and put thenm on the front.three weeks ago, i noticed some strange splits in the sidewalls of my remaining 2 bridestone tires, now on the back of the explorer.i showed them to a mechanic who saidi would be wise to get them replaced.i have since replaced them with 2 more 6-ply kelly tires.when i recieved my recall notice i noticed that, even though these were bridgestones and 6-ply tires, the symptoms of the tread failure were the same and i decided to report it to someone.i hope you can use this information to help othe people avoid scary situations on the highway.thank you.( dot number: tire size: p235/75r15 )
The vehicle sustained right rear tire failure and the driver was unable to maintain control of the vehicle, the vehicle entered the median and rolled over multiple times, ejecting the victim who died on the scene (firestone atx tire size p235/75r15).nlm
No summary listed for above vehicle.(tiresize: p255/70r13)( dot number:tire size: p255/70r13 )
Goodyear wrangler rt/s tires (p235r15) experienced blowout, consumer is requesting reimbursement.
Consumers tires are not included in the recall 00t-005 because the serial number does not start with vd, consumer believes the should be covered and request reimbursement.nlm
While driving bridgestone tire blewout, consumer changed the tire and about five miles later two more tires blewout, consumer replaced all four tires and request reimbursement.nlm
My rear left tire blow out in a houston highway on may 09, 2000, prior to the general warning and firestone tire recall. Then i left the us for my vacations abroad and when i came back to college last week and knowing already about the recall, i took the explorer's tires to the ford dealer but to my surprise, he refuses to change the tires because they were not manufactured at the firestone's decatur, il. Plant.i still have the wilderness at tire that blownout, it is as i said from another firestone plant and i wonder if my tire blowout, shouldn't all the wilderness at tires from other firestone plants be recall as well?( dot number: tire size: 15 )
Possible (firestone wilderness at dot #vdhl1px057) failure resulted in vehicle rollover causing 1 death and 3 injuries. (attorney writing in representing several cases)(client-farinas) *mjs
Accident occurred due to tire exploding off rim.i have also gone through 12 tires due to irregular wear and vibrations( dot number: tire size: p235/75r15 )
Consumer is complaining of the vibration that is occurring when steering, problems could be due to the firestone wilderness ht tires (p225 70 r15) or the suspension.
Consumer was traveling between 70-80 mph on the highway and heard a popping noise. Right rear tire exploded, and driver lost control of the vehicle, and veered into the guardrail. Then,vehicle flipped numerous time. Vehicle crashed when it hit the concrete wall. Due to the tire failure, there were 3 injuries and 2 fatalities. (attorney for client)
We were driving on highway 75 in oklahoma when the left rear tire blew out from tread separation.it was 105 degrees at the time.what saved us from rolling over was that we were pulling a loaded trailer, and it kept us on the road.there were 2 of us in the car at the time and no one was hurt, but we could have been killed.i have since traded that explorer for a newer model explorer, and unfortunately, the newer model also has the firestone tires.the mileage i showed at the top of the form was the mileage on the day i had the tires replaced - i still have a copy of the receipt for the new tires.an oklahoma state highway patrolman stopped and helped us change the tire, so there may be a record, but i'm sure it isn't very detailed.since this happened last year i don't know the specific information about the model of tire or where it was manufactured, and of course, i don't have the tires.( dot number: tire size: p235/75/15 )
I recently took the car to a ford dealership to have a check-up.i knew that i would need to replace the tires soon, but have had trouble finding replacement tires due to the recall.the ford service tech called me at work to tell me that my steel threads were showing through on one rear tire, and they did not have any replacements for me.he recommended that they put on the spare tire until i could get new ones. Since i knew that i would be driving on the highway for 120+ miles on labor day towing a horse trailer with my horse, i did not want to just have three worn tires and a spare.i started calling around and found four replacement tires (goodyear wrangler at/s) at a kaufman tire store.i drove from the ford dealership that same day (on the original tires) to have the new ones put on.as they were switching the tires, the kaufman rep came to the waiting area to tell me - "you really dodged a bullet".apparently, not only were the steel threads showing, they were showing because the tread was separating.they did not mention this to me at the ford dealership.i have kept the tires, and the one looks as if someone took a razor blade to the edge - all the way around.as this was on the inside edge, i could not see it.i have my tires rotated regularly - the last time about a month and a half ago, so either this is a recent split, or the servicer did not notice (or noticed and failed to mention it to me). Given the recall, i thought i should info the nhtsa.thank you.( dot number: vf... Tire size: p235/75r15 )
The right rear tire came apart causing the vehicle to veer to the left spinning around onto the median and struck the concrete barrier with the right front, then continued to spin and struck the barrier with the right rear, the vehicle then overturned several times and came to rest, one person was killed and the other suffered non-incapacitating injuries (florida traffic crash report bridgestone/firestone p235/75r15 wilderness m/s w2hl1py416 right rear).nlm
Mr. Hattaway was driving down i-95 when tread separated from tire causing vehicle to become uncontrollable.vehicle hit guardrail and flipped over.mr. Hattaway had severe injuries and was in a coma for a long period of time.( dot number: vdhl 1py )
Right rear wheel detached from 1997 eddie bauer explorer on freeway near rawlins wyoming on 7-3-03 the rate of speed was approx. 70 mph the rear tires were replaced about 4000 miles prior to the incident. I witnessed the installer torque the lugnuts to specs.
My client was driving a 1997 ford explorer on an interstate highway when the right front firestone wilderness at tire blew out, causing my client to lose control of the explorer, rolling over several times. ( dot number:tire size: 235/75/r15 )
Had tire checked approx 2 hours before incident, when mechanic brought my vehicle back to me i drove about half a block and noticed the vehicle was not driving properly i got out and looked to see what was the problem andthere was not enough air in the left drivers side rear tire which was not problem when i took it in, and i drove back to store located at 4561 elvis presley in memphis, tn and told them my problem.the checked the air pressure and asked me to pull around so they can put some air in it. I drove my vehicle home and approximately 2 hours later the same tire burst.i called store and they told me they have no replacement for me at that time.i am stuck with no vehicle because i had to put my spare tire on the vehicle and that left me without a spare tire.i have to bomb a ride to get places because i am afraid to drive my vehicle after this incident and because of the fact that i do not have a spare should another tire burst.i have been promised different dates that the tires are to come in, and each date they tell me the next week som should be in, but that hasn't happened either.i don't have the money right now to purchase my tires for reimbursement because i am laid-off and this is hendering me from seeking employment.( dot number: vdhl tire size: p235-75r15 )
An unusual noise was coming from the vehicle.the local ford dealer stated that all four firestone tires were separating from the rim at the bead!!!!they also stated that i was fortunate to not have had a catistrophic failure at interstate highway speeds on my 360 mile trip back to my home.the ford dealer also stated that they had not seen this type of failure before.firestone will also be notified of these failures.( dot number: vnhlipm276 tire size: 235r15 )
Tires were starting to seperate. All four tires had grooves where tread joined the sidewall. The grooves could not be seen until the air was removed from the tires. The first firestone store i contacted was very smart and hateful when i asked what i was to do. That store is located in eastland mall charlotte,nc. They also told me that if i bought new tires on my own and did not wait my turn for them to replace the tires that firestone would not pay me for the new tires. I would have been # 251 to been inspected and these tires would have probably blown before then. Ford sent me a letter assuring me that the tires on my 1997 f-350 was not affected but failed to send me a letter telling me that my explorer had the killer tires. Both companies have put my family at a high risk of being killed and have drug their feet to try to correct the problem.( dot number: vdhl tire size: p23575r15 )
I brought this vehicle to the dealer four separate times because i thought the front end was out of alignment. They charged me all four times and it turns out the tires were defective. They are not the recall tires but i have since replaced them (at my own cost) and the vehicle seems to be running fine now (last two weeks). I would like to know why all the wilderness brand tires were not recalled? they clearly are defective! if it was a design problem then would'nt every plant have the same design problem? if it is a quality control issue than would'nt that also be the same problem at other plants, companies like firestone write one set of procedures for safety and inspections of tires. They don't have different inspection procedures for each plant! they certainly don't have separate procedures for the same brand of tires. You guys drop the ball, and now we are paying for it!!!!( dot number: w2hlipy426 tire size: p235/75r15 )
While the consumer was driving at 65 mph the driver's side rear tire completely disintegrated. The consumer replaced all the tires after the incident, goodyear wrangler, p235/75r15.
Tire blew out while driving on pa turnpike.vehicle very difficult to control, rain/snow conditions, tire completely shredded.aaa responded for roadside assisstance, pa state troopers also responded due to (dangerous) location of vehicle, mother traveling alone with two small children( dot number: tire size: p235/75r15 )
Sidewalls cracked on all four tires, was told by firestone to have them inspected and when i went to firestone dealer and was told that if the tires were found to be unsafe,the best they could do is take the milage into consideration and prorate a new set of tires.( dot number: tire size: p255/70r16 )
The vehicle experienced failure of the firestone atx tire causing loss of control and vehicle rollover, ejecting the consumer and resulted in death.*mjs
*** alert ***i have four (4) firestone wilderness at tires that were not manufactured at the decatur, il plant.each of these tires exhibit a continuous fissure around the perimeter of the tire where the tread meets the sidewall.i replaced these tires immediately and have retained them here at my home so that i may bring them to the nhtsa facility here in northern virginia.i believe these tires were in immediate danger of catastrophic failure in a fashion similar to the recalled tires.i would like the nhtsa to extend the recall of the wilderness at tires to include all tires manufactured in all plants and am willing to provide the proof needed to justify this recall.please contact me at my home phone immediately.thank you (dot number: vnhlipy336tiresize: p235/75r15)
While driving, firestone wilderness tire became flat, a local firestone dealer stated that a somewhat angular basalt rock had penetrated the tread and caused the tire to go flat, dealer also stated that vehicle was not designed to be driven off of paved roads, consumer feels this happened because the tires have very thin treads and sidewalls, a couple months after the first tire failure another tire failed exactly the same way, consumer had the front two tires replaced after the firestone dealer looked at the numbers on the tires.*et
Please be advised that i have not had an incident with the tires as of yet.i forwarded an email to your organization on 11 sept. 2000 to advise what i think is a potential problem with my current tires and received a return email from you on 12 sept. 2000.per your return email i was advised to fill out the "owner's questionnaire" form and submit it.unfortunately certain fields have to be populated, which would indicate i had an incident already.this is not the case.the tires i currently have on my 97 ford explorer are firestone wilderness, dot code vnhl, p235/75r15 105s m/s.as i'm sure you're aware these are not on the recall list but my dilema is the tires show, in my opinion, signs of "tread seperation" idntical to the tires being recalled.i discussed this with the ford dealership as well as firestone on the phone and they advise if they are not covered by the recall there's nothing we can do.i've taken digital pictures to show these lines unfortunately i don't think i can attach the pictures to this questionnaire.please note that i will try and return email your message of the 11th to you at "hotline, auto <nhtsa>" <[email protected]> with your reference wt20000911_0000000518 / re: wilderness tires (ford explorer) and i will attach all of the pictures.please advise what course of action i have for (in my opinion) defective tires that are currently not covered by the recall?this is a real safety issue for anyone who is in our vehicle and i am extremely concerned ! ! !please advise. ( dot number: vnhl tire size: p235/75r15 )
Summer 1999- trip to florida, ran into rain storm around decatur, alabama.we had slowed to 35 - 45 mph maximum after feeling what felt like the vehicle trying to hydraplane.then we heard a slapping sound like the rubber was loose.stopped and check it and tires appeared okay.continued carefully.to date, we still hear a sound similiar to a ball bouncing while driving it.local dealership's service mgr. Said the tires were cupping.we have had the tires balanced and rotated every 10,000 miles max. And the alignment checked numerous times;all have been okay.i run approx. 32 lbs. In the tires.door locks - left rear had to have 2 motor replacements before it operated properly.now left front control lockis not unlocking properly without numberous attempts.( dot number: w2hl1py49 tire size: p235/75r15 )
The left rear firestone wilderness at tire experienced blowout resulting in vehicle rollover accident, two injuries due to failure.*mjs
I want to add our name to the list of those complaining about this tire.luckily no one was hurt.but the accident occurred during rushhour in seattle traffic when it was cold (not hot).the incident happened with no warning.i was lucky to maneuver t( dot number: tire size: p235/75r15 )
Consumer is concerned about the wilderness (p235/75r15) at tires because they all have cracks all the way around the tire where the tread meets the sidewall.nlm
Allour tires have a small "separation" line around the circumference of the tire, according to firestone's authorized dealer, belle tire.because our specific tires were not part of the initial recall by firestone, belle tire tried to contact firestone to get a determination as to what to do about our tires.that was three weeks ago.belle tire and us have been unable to contact any decision makers at firestone-we kept running into dead ends, even though we tried numerous phone numbers and 2 emails,last week, we read in our local paper about another person who had our type of tires where firesone said they were okay and then 2 weeks later, the tires ruptured causing an accident.those tires were made at firesone's canadian plant, as were ours.while the lines aof separation are small currently, they are about 3/8 inch below the treadline and are present around the entire circumference of each tire.we are very concerned that they will eventually peel away from the rest of the tire and are limiting our driving until we hear definitively from firestone as to the safety of these tires.thank you for your consideration.( dot number: vnhl 1py tire size: p235/75r15 )
Tire noise and vibration at highway speed, replaced tires before failure occured.( dot number: wzuu1po446 tire size: p225/70r15 )
While driving down road, noticed a loud noise.slowed down to realize tire had blown. The tread had peeled off of the right rear tire.i have pictures if needed.( dot number: tire size: 235/75/r15 )
I have a 1997 ford explorer with firestone wilderness at tires. These tires do not belong to the recall. I had my tires inspected a couple of weeks ago by the firestone dealer.who said they were fine.i keep the pressure in the tires about 30 psi.on thansgiving weekend, while i was on the highway i had my rear tire shredded.we almost lost control of our vehicle but managed to pull off the road eventually.i called firestone and ford and was given the run around for a couple of days.i called ford, where they indicated to me that they were not responsible for the tires and only responsible for taking information about incedents.firestone said that rear tire failures are common , and i should not believe in the hype about the tires since they are a safe product. He also said to me that ford explorer's have a high incedence of tires failing from the rear left side, and it is a fairly common occurence. Eventually after much argument, a local firestone dealer has agreed to replace one tire free of charge.this was only because we could not retemine why the tire had shredded.it looked to be like the tred seperated in one portion and subsequently tore the rest of the tire off.the firestone guy said it was not the "typical" tread separation.he also offered to replace my tires for about $500 if i did not feel safe with the current set.at this point i feel very unsafe driving my vehicle.niether ford nor firestone seem to feel it is their responsibility to address my fears.is there anything that can be done about this?.i have names contact numbers and representatives with whom i have spoken. (dot number: w2hltiresize: p23575r15)
After about 40000 miles on the tires i started having troubles steering the car.i had the alignment checked several times.it was always okay. I was having so much trouble that i wore some of the covering off the steering wheel. Finally my ford dealer said it looked as if i was having tread seperation.he showed me and i went to my local firestone dealer.he said tread seperation was not a problem with their tires even though i showed him where it was starting to come off.he check the alignment, changed it a little and switched my front tires-left to right.it felt okay, but i didn't like what i heard so i went to my ford dealer and had him replace the tires.there was no accident involved, but if i hadn't taken action there could have been.firestone ignored my complaint and disavowed the problem.( dot number: vd-- tire size: p235/75r15 )
The consumer never received recall notice regarding faulty firestone tires but by researching found out that the tires on the vehicle were subject to the recall, one tire was replaced by the dealer because it looked suspicious, the consumer had the tires replaced at an outside tire dealer, when the claim was submitted for reimbursement it was denied because the tires were purchased and installed one day after the non, 15th deadline (firestone wilderness at tires).nlm
3 weeks ago a vd coded wilderness at on right front of my explorer lost a chunk of tread exposing both steel belts. I took it to firestone who said the stories in the press were false, and there was no problem. This was august 8, 2000. They sold me a replacement tire. I had previously been to this store complaining of woble at speed. They claimed the tires (all vd code) were good, and the alignment by ford dealer was bad. My ford dealer had inspected tires and alignment 7 months earlier and said the tires were bad.i did not install the replacement new tire since the recall news came the following day. So i used my spare, dot coded w2hl while recall issues were being resolved.today i was driving at 70 mph in texas, 107 degrees at the time. The car started wobbling severly, and i slowed down. The entire tread of the tire then flew off, after causing damage to the car. The tire did not blow out, fortunatley. I walked back down the highway and retrieved the tread if anyone wants to inspect it. This was my spare tire, also mounted on right front, and it was a supposedly good dot code. I have had two defectives in 3 weeks on the right front of the same car. I was carrying 30 lbs pressure at the time of the second failure. I put the new spare on, drove to a tire store and bought 4 tires. I retained all four bad tires (3 are dot vd, and the otherw2hl.i believe you need to look for other bad dot plant codes. I also think there is a defect in the ford suspension, based on several mechanics reporting to me that the explorers all exhibit an unusual tire wear pattern.thanks.( dot number: w2hl1py416 tire size: p235-75r15 )
All these tires should be taken off the road.there is no indication that this is a manufacturing. Issue rather than a design issue.( dot number:)
1/tire blew on paved off-ramp from i-4; 2/steel belts started showing at 45,000 miles.( dot number: 25400urbmo tire size: p235/75r15 )
On 6/30/01 the tire tread on the left (driver side) rear tire of our 1997 ford explorer sport separated from the main body of the tire.this resulted in a complete loss of vehicle control.both the driver and passenger were injured while the vehicle violently shook and changed direction multiple times.both people were in the front seats and were wearing their seat belts.one person hit her head on the side window and is now experiencing numbness in one of her hands and other areas.both people suffered whiplash and sprain type of injuries.there was no impact with other vehicles or objects due only to the location of the road and the time at which the tread seperated and the vehicle lost control.if the tread had come off the tire 5 sec. Earlier much more serious injury and probably death would have resulted as the vehicle was crossing a bridge with a low guard rail.if the tire failure had occurred on a raod with any heavier traffic present a collision would have been unavoidable as the vehicle jumped from lane to lane.it should be noted that when the tread seperated from the tire it came off in essentially 1 piece and in 1 rotation of the tire.the loss of vehicle control was nearly instantaneos.the damage to the car was a result of the tread severing cables, bending the body and underside of the car as well as shattering the tail light.the vehicle was being driven from las vegas, nv to visit realitives near tehachapi, ca.the tire failure happened as the vehicle was traveling on hwy. 58 approximately 7 miles outside of tehachapi, ca.the tire pressure was checked on the vehicle before it left las vegas.upon stopping, it was noticed that the tread was begining to seperate from the left front tire as well.if it had been the front rather than the rear tire that failed first, or if both had failed at the same time, a rollover and very serious injury or fatality would have almost certainly happened. (tiresize: 235/75/r15)
Firestone wilderness at tires (p235 75 r15) experienced abnormal wear, consumer replaced two of the tires, even with the replacements the firestone tires were wearing prematurely, the consumer replaced all tires with a different brand and has had no further problems, consumer is requesting reimbursement for the replacement tires, the front and rear bearings also had to be replaced at 35000 miles.
*** alert ***i have four (4) firestone wilderness at tires that were not manufactured at the decatur, il plant.each of these tires exhibit a continuous fissure around the perimeter of the tire where the tread meets the sidewall.i replaced these tires immediately and have retained them here at my home so that i may bring them to the nhtsa facility here in northern virginia.i believe these tires were in immediate danger of catastrophic failure in a fashion similar to the recalled tires.i would like the nhtsa to extend the recall of the wilderness at tires to include all tires manufactured in all plants and am willing to provide the proof needed to justify this recall.please contact me at my home phone immediately.thank you( dot number: vnhlipy336 tire size: p235/75r15 )
While driving down highway at 55 mph i heard 3 loud thuds in the left rear wheel well. There was no difference in control of the vehicle. The road was clear with no objects in the road. I pulled over to check out the vehicle. Inspecting the tire i discovered was cracking. (dot number: w2hlipy tiresize: p235/75r15)
Am in possession of 5 tires dot vnhl separating at the shoulder.these tires are made in canada & not currently on the recall.( dot number: vnhl tire size: p235/75/15 )
When driving at 70 mph rear firestone tires blewout, causingvehicle to flip and rollover three times into a embankment.also, vehicle was totaled.please provide any further details.
All four original equipment firestone wilderness tires (p235/75r15) are cracking.nlm
Even though checked and found not to be a recalled tire, while driving at 55 mph up a freeway we experienced tire tread separation but no blow out.was able to drive slowly to firestone dealer where they replaced the bad tire.wanted to report tire separation from wilderness at firestone tire that was claimed to be good and not on the recall list.i am now stuck with three more tires of the same nature that i feel must be replaced before another tread separation and extensive accident.please see into all firestone tires of this type as i am now unsure that any are safe. (tiresize: p275/r15)( dot number: tire size: p275/r15 )
We are requesting assistance from nhtsa due to the fact that today upon returning home from work, we examined the tires on our vehicle as we do often due to the problem with the firestone tires on explorers, and found that all four tires are beginning to " seperate in exactly the same location " as all the other tires that have been recalled, the rear being worse than the front but all have the same seperation.you can actually see the steel inside of the tires in some places, right where the tread starts. We have been on the phone with firestone locally and the dealer where we purchased the vehicle just this past april 2000, and no-one wants to help. The only help we have been offered is to "prorate" our tires, not " replace" them. Fortunately we caught this problem before an accident, but now with this being the only vehicle we have to get back and forth to work and no-one wanting to replace them, what are we to do ? could this be an addition that needs to be recalled asap as well before anyone dies ?? (dot number: w2hl/8xhltiresize: p235/75r15)
The tires have large cracks where the tread ties to the casing at each lug.there is a separation clear around on both sides of the tires where the steel belt ends.all four tires have small crazing cracks all over them.the treads all have severe cracking throughout.i had the tires removed from my vehicle on aug. 16, 2000 due to the firestone tire recall.at the time, i did not know that just the tires with dot # vdhl were involved.i still have the tires, but i am going to have them looked at by the dealer where i bought the vehicle.i feel that i was very lucky not to have a serious problem with these tires while they were on my explorer.i think my only saving factor was that i do not drive at excessivly high speeds.( dot number: vnhl tire size: p235/75r15 )
The vehicle sustained right rear tire failure and the driver was unable to maintain control of the vehicle, the vehicle entered the median and rolled over multiple times ejecting the left rear occupant,the ejected occupant was killed all other occupants were injured(arizona traffic crash report, bridgestone/firestone, p235/75r15, radial atx m/s, w2hl1pm316, right rear).nlm
Help! i have a report that says there is over 2 mill claims on this tire.still no recall.please help me to have these tires recalled.who can i talk to?the dealer will not help and firestome fabricated a story to me!sincerely tammy forrester 949-587-3299thanks**** (tiresize: p255/70r16)( dot number:tire size: p255/70r16 )
I just want to inform you that i have a different size of the firestone wilderness at's, i have taken them to firestone.they won't do anything about them because they are not the "recall" size.the tires do appear to be seperating.i am not waiting for your investigation.i feel my famlies life is worth more than $450.00 for a new set of tires.i know you are doing additional investigation.if you find that other sizes are at fault, please consider the people that had them switched upon announcement of the original recall.i am going to keep my firestone's in the garage for awhile until your investigation is over.also please consider that the size they recalled is the most popular of the firestone's installed on explorers, but the 16" wheel is an option on the vehicle.so if "most" of the accidents occured on the 15" that would jive with the ratio !!also consider that the vehicles sold in the south are the ones with problems... Maybe because of heat as reported. . does ford ship vehicles from specific assembly plants to specific areas of the country ?if so this could explain why it appears to be only from the decatur plant, when in fact it could be that just the majority of vehicles that get shipped to the southern states are the ones that get tires from the decatur plant ?? just a logical thought that crossed my mind.i appreciate your organization and respect the outcome of your investigation regardless of the conclusion.thank you very much for reading my e-mail during this busy time !!!! v/r, bill breedlove [email protected]( dot number: wh????? tire size: 255/70/16 )
Firestone wilderness at tire experienced blowout, a replacement tire was put on and it was noisy.
All four tires have cracks at the point where the tread and sidewall meet.the tires were inspected by a firestone representative at a firestone service center. The inspector indicated that there was a defect in the tires and that they would replace them on a pro-rated basis.i would have to pay 36% of the cost of new tires since there was still 64% of usable tread remaining on the tires.he inspector further suggested that the tires should be replaced since and that driving with tires in this condition could be dangerous. (tiresize: 255/70/r16)( dot number: tire size: 255/70/r16 )
Tire blewout causing driver to loose control of the vehicle, as a result the vehicle rolled over several times before coming to rest, no skid marks were observed on the roadway, driver sustained non-incapacitating injuries (florida traffic crash report, bridgestone/firestone, p235/75r15, wilderness at m/s, w2hl1py436, unknown tire position).nlm
Have been complain of front wheel shake since purchasing vehicle at 36,000.dealer thought it was a different problem.during routine vehicle mantinance found left front tire inside (dot w2hl) was worn and belt showing.dealer said bad tire, firestone dealer said need alinement.put on spare tire also dot w2hl and purchased new firestone wilderness tire p235/7515 dot 8xhl.have kept old tire.two remaining rear tires show cracks in side wall.little help from dealership or firestone.tires areat use full life, but good tread is still on tires.plan on replacing all four this weekend .will not be replalcing with firestone.( dot number: w2hl tire size: p235/75r15 )
Tread separated from tires ,but was informed it was not one on recall.( dot number:tire size: 175-70r-15 )
Treads began to peel from tire( dot number: w2hl tire size: p235 75r15 )
No summary listed for above vehicle.( dot number: tire size: p235/75r15 )
Was washingvehicle when cracks were noticed in the tread of the tires. One of the tires, right front,was splitting away from the tread. All four tires have been replaced. Tires were manufacted in canada. Have the tires.firestone wilderness p235/75r15 with 52,000 miles.
Allour tires have a small "separation" line around the circumference of the tire, according to firestone's authorized dealer, belle tire.because our specific tires were not part of the initial recall by firestone, belle tire tried to contact firestone to get a determination as to what to do about our tires.that was three weeks ago.belle tire and us have been unable to contact any decision makers at firestone-we kept running into dead ends, even though we tried numerous phone numbers and 2 emails,last week, we read in our local paper about another person who had our type of tires where firesone said they were okay and then 2 weeks later, the tires ruptured causing an accident.those tires were made at firesone's canadian plant, as were ours.while the lines aof separation are small currently, they are about 3/8 inch below the treadline and are present around the entire circumference of each tire.we are very concerned that they will eventually peel away from the rest of the tire and are limiting our driving until we hear definitively from firestone as to the safety of these tires.thank you for your consideration.( dot number: vnhl 1py tire size: p235/75r15 )
*** alert ***i have four (4) firestone wilderness at tires that were not manufactured at the decatur, il plant.each of these tires exhibit a continuous fissure around the perimeter of the tire where the tread meets the sidewall.i replaced these tires immediately and have retained them here at my home so that i may bring them to the nhtsa facility here in northern virginia.i believe these tires were in immediate danger of catastrophic failure in a fashion similar to the recalled tires.i would like the nhtsa to extend the recall of the wilderness at tires to include all tires manufactured in all plants and am willing to provide the proof needed to justify this recall.please contact me at my home phone immediately.thank you.
The firestone wilderness tire on the vehicle failed resulting in vehicle rollover accident and injury to the consumer. *mjs
I have a 1997 ford explorer with firestone wilderness at tires. These tires do not belong to the recall. I had my tires inspected a couple of weeks ago by the firestone dealer.who said they were fine.i keep the pressure in the tires about 30 psi.on thansgiving weekend, while i was on the highway i had my rear tire shredded.we almost lost control of our vehicle but managed to pull off the road eventually.i called firestone and ford and was given the run around for a couple of days.i called ford, where they indicated to me that they were not responsible for the tires and only responsible for taking information about incedents.firestone said that rear tire failures are common , and i should not believe in the hype about the tires since they are a safe product. He also said to me that ford explorer's have a high incedence of tires failing from the rear left side, and it is a fairly common occurence. Eventually after much argument, a local firestone dealer has agreed to replace one tire free of charge.this was only because we could not retemine why the tire had shredded.it looked to be like the tred seperated in one portion and subsequently tore the rest of the tire off.the firestone guy said it was not the "typical" tread separation.he also offered to replace my tires for about $500 if i did not feel safe with the current set.at this point i feel very unsafe driving my vehicle.niether ford nor firestone seem to feel it is their responsibility to address my fears.is there anything that can be done about this?.i have names contact numbers and representatives with whom i have spoken.( dot number: w2hl tire size: p23575r15 )
My 18 year son is the primary driver of this vehicle and will be leaving for college ten days.his safety is my primary concern and after seeing the awful accidents/deaths reported in recent weeks i wish to received more information.all the information i can get from firestone is that the tires are safe.this is easy for them to tell me as the consumer.we are playing with the lives of many human beings, my son included.yes, i need a more informed, caring answer than the tires are safe.i have documented each and every conversation i have had with either firestone or ford motor company.please help all of us before more lives are lost.( dot number: tire size: ? )
While driving lost control of vehicle and side driving a rock wall. Then, vehicle stopped and found out that left front and left rear tires were blownout without a prior warning.consumer said it felt likesteering wheel locked up.firestone, wildeness at, t-255/70r16 109s radio.
Tread separation - tires replaced by dealer mike davidson ford, jacksonville, fl.firestone contacted - stated that tire is not included in recall - only subject to standard warranty; requested that tire that failed be shipped to firestone, norcross, ga for inspection.with this tire failure, i had 4 tires replaced with another brand as a safety issue.(dot number: w2uuipo237tiresize: p225-70r15)
Tires are wilderness, but not part of the recall. Least two of these tires are responsible for accidents in south texas in the past year, one which left a woman a quadraplegi why are these wilderness tires not made at the decater plant part of the recall????
The vehicle went onto the shoulder then over, corrected while coming back onto to roadway and rolled over striking a light pole (bridgestone/firestone, p235/75r15, wilderness at m/s, vdhl1py207, left rear).nlm
Upon purchase of vehicle, there were firestone wilderness at tires (no other specific tire information mentioned) that were original equipment on vehicle, consumer replaced with 4 new tires, however, after replacement, firestone wilderness at tires were recalled, conumer submitted refund form, but was denied reimbursement.
Pe00-020; after having a blowout onleft rear tire a technician told consumer that four of tires had to be replaced. Firestone, wilderness p235/75r15 on ford, explorer, 1997.the recall was issued two years later after the tire blow out but the customer wants refund for buying replacements.
Firestone wilderness at tires experienced flat tires on 7 different occasions, the first tire went flat only one week after purchasing vehicle, consumer received recall notice 00t005 and is requesting reimbursement.
I feel these tires are unsafe, per my auto mechanic and should be replaced at no cost to me.they are wearing badly.( dot number: w2hl tire size: p235/75r15 )
Consumer was told by dealer that the firestone wilderness tires were separating and stated it was dangerous to drive on them, when the vehicle was taken to firestone and firestone stated everything looked fine.nlm
Consumer is concerned about the wilderness (p235/75r15) at tires because they all have cracks all the way around the tire where the tread meets the sidewall.nlm
The tread came off the tire and hit the wheel well. I was able to drive to the edge of the road and no other damage occured. The tire was on the rear and firestone would not even prorate the tread wear on the tire and claimed that there was no manufacturer's defect and the tire was the original equipment tire at the time of the failure.( dot number: vd______ tire size: p235/75r15 )
Tire is starting to separate.dealers are being slow to replace it. The other three tires are also showing signs of separation.( dot number: vdhl tire size: 235/75r15 )
Consumer had seen left front tire show initialseparation.consumer believed it was the axle.
My mechanic,while doing an oil change,noticed the severe cut at separated tread on my right rear tire.also checking out the other tires,the rear left is badly cracked and starting to peel.they both have uneven tread wear.the right rear had to be changed immediatly.the left is in need of immediat repair also.i have a typed statement from the mechanic. (dot number: w2hl1py496tiresize: p235/75ri5)
Firestone wilderness at tire experienced blowout, consumer requests reimbursement.
I live in a section of virginia that is 25 miles from the nearest ford or firestone store.all 4 of my tires have severe cracking at the area where the tread connects to the tire.i took the car to the nearest tire store or tucks tire center in moneta, va.1-540-297-5155.they verified that my tires are severely cracked and ready for tread separation and i am due repacements even without being on the recall.however they spents two days on the phone calling firestone for authorization to replace the tires.they were on the phone for hours on hold and nobody ever come on the line.i proceeded to contact ford via email, explained all the preceeding and they basically told me to get lost since i had 16 inch tires.right now i cant drive the car because the tires can separate at any time.yet i cant get any action from ford or firestone.this is a bonafide case of a 16 inch non recalled tire that will have tread sepatation soon upon driving the car.( dot number: w2c1px017 tire size: p255/70r16 )
1/tire blew on paved off-ramp from i-4; 2/steel belts started showing at 45,000 miles.( dot number: 25400urbmo tire size: p235/75r15 )
The right front tire was so bad that jack furriers western tire center removed it and put on my spare until they can get the replacement tires. Jim click ford, john farinski-service advisor, told me that ford could not help in my case. (dot number: o2tiresize: 255.70r.15)
Pe00-020; tires size p235/75r15, dot w2hl1py, original equipment on ford, explorer, 1997 with 40,000 miles.front left tire had separated to the point wheresteel belts were visible which caused vibration. Firestone inspected tire, and consumer was told it was not part of recall. Ford claimed therewas no defect . Ford company agreed to replace two of the tires and the customer replaced the remaining two tires.
Pe00 020; consumer heard that the firestone #atx tires were on recall.consumer took tires to firestone, andnoticed cracks all the way around the tires.tires were replaced by firestone dealer prior to recall.
Goodyear wrangler rt/s tires (p235r15) experienced blowout, consumer is requesting reimbursement.
The vehicle went onto the shoulder then over, corrected while coming back onto to roadway and rolled over striking a light pole (bridgestone/firestone, p235/75r15, wilderness at m/s, vdhl1py207, left rear).nlm
The left rear tire shredded causing the vehicle to spin out of control. Yh 2 injuries, 1 foot injury and 1 finger injury.firestone tire, police report provided - alabama uniform traffic accident report #00062455.
Might be in direct relation of the tire recall on the ford suv's - we've had to have the front end aligned twice in less than 3 years.dealer said it was definitely a problem with ford explorer and the tires that is causing the alignment problem.
At the time of incident the temperature was about 80 degrees.this happened on i-66 west when the vehicle came to a complete stop i checked the tire and the tread completelycame off of the rim.i called #77 for road assistance. The tire has been diposed of i had no known knowledge of any defects with the tires until after the fact.( dot number: w2hl1py )
While driving over a set of rail road tracksfront right firestone tire blewout causing a loss of control, and vehicle rolled over, andwas lost.dealer has not been contacted.
The firestone tires do not have the proper dot number therefore firestone/ford will not replace the tires, the tires have not failed.nlm
My vehicle did a 360 on the highway.there was no cause.the adjuster determined there was a defect in my tire so i had to replace a tire.( dot number: tire size: 235/75/15 )
A 4inch chunck of tread was missing, and the tread around area was loose. It looked like a retread coming apart.( dot number: w2cu1px137 tire size: p255/70r16 )
I have submitted information to firestone/bridgestone and they claim that i do not have defective tires.therefore they will not reimburse me as they previously stated that they would.what is the next step of my complaint? (dot number: dotvdtiresize: p235/75r15)
Tires coming apart at same point as the decatur built tires. Have contacted both ford and firestone and was basically ignored. They would only address officially rcalled tires.( dot number: vnhl tire size: p235/75r15 )
At approximately 11;30 p.m. May 28, 1999,as we were traveling along interstate 10, just outside of tallahassee ,florida, my explorer suddenly veered toward the left abruptlly. A loud crashing sound was heard from the right rear of the vehicle. Pulling the car on the shoulder of the road, my wife and i checked to see what had happened. Much to our surprise there was nothing left to the right rear tire except shreds of a radial tire. Lucky for us , that at the time of the problem, i was driving and not my wife, as she would have never been able to manuever during the problem. Also there was no one in the right lane due to the late hour. With great problem, we changed the tire and arrived at our destination quite shaken up. After further examination of the tire and the vehicle the next morning, we realized that there had been much damage to the underpanels of the car. I must note, that at the time we were trailering a wave runner . So you can imagine how difficult it was to keep the vehicle and the boat on the road. After returning home, i went to firestone , a which time i was told that they could do nothing for me. I purchased 2 new tires to replace the back tires from firestone. One year later , almost to the exact date, we were again visiting in the tallahassee area, and on our way home the car began to shake. After going through the ordeal the last time, we quickly pulled over to check the tires and sure enough the same thing was starting to happen again. We changed the tire and came home. The very next day we replaced all the tires on the vehicle but not with firestone tires. I must mention that there was a total of $920 worth of damage done to the explorer during the may 1999 accident. There was no damage done during the latest shredding because i knew what was happening again. I am quite upset with the fact that nothing was done for me last year or this year ecept a denial on firestones part. My family could have been seriously hurt, not once but twice.
Vehicle was operated below speed limit, when it started to shimmy and shake violently causing operator to loose control. Vehicle wanted to go towards the right and would not respond to operator's attempts to steer towards the left. Vehicle abruptly responded towards left, dipped down on the passenger side front and rolled over, hitting an embankment causing it to flip up on it's wheels (right side up). Police and insurance adjuster noticed shredded and mangled tires on passenger side of vehicle, but had no explanation. I now realize the cause of the crash/roll-over must be the firestone tires. I no longer have possesion of the vehicle or tires, as the vehicle was totalled and taken by insurance company.( dot number: unknown tire size: p235/75r15 )
Consumer was told that all four firestone wilderness at tires (p235/75r15) had a cut line appearing completely around each tire and that they were capable of tread separation, only the two front tires were under recall 00t005, the two rear tires were in the same shape (including spare), but did not fall under the recall, consumer wants to be reimbursed for tires not under recall.
The right rear tire on my ford explorer sport failed while travelling at approximately 45 mph on a dry flat cool roadway in april 1999.the nature of the flat was very unusual...so catastrophic that i made a search of the roadway for several feet to look for debris.i found none, however the tire looked as though the tread had been peeled away from the tire about halfway up the sidewall.the tires were adequately inflated and the failure occured quickly.the tire had almost 19,000 miles on it at the time.unfortunately, the tire was replaced and taken by the tire dealer.i replaced it at my own cost.there were no injuries in this accident.i would like this to show up in the record because i am suspicious that the 16" wilderness at tires may also me faulty, despite what firestone and ford say. (tiresize: p255/70r16)( dot number:tire size: p255/70r16 )
Not on recall and inspected by dealer before failure. No safety defect listed in summary. (dot number: w2hltiresize: p235/75/15)
Spare tire hoist cable failed on 1997 ford explorer xlt, resulting in spare tire breaking free of the vehicle while in motion.
Accidentally hit the curb at 25 mph. The jolt produced a bubble at the side of two tires which had to be replced to avoid tire explosion. Expected a better performance from an "off the road" suv.( dot number: w2hl tire size: 235/75r15 )
Pe00-020; after inspecting the tires had found cracks on the four set of tires. Ford, explorer, 1997, p235/75r15, dot vnhl. Firestone has informed the customer that the tires were not on recall and the customer intends to replace them.
Firestone wilderness at tires (p235 75 r15) experienced cracking. (slc
I was informed today that i have wilderness at tires dot code vd and w2, but the tread on all 4 of my tires is bad. I have 35000 miles on these tires and was told they should be good for 60000 miles. I am to take my vehicle to a firestone dealer tomorrow for them to determine if these tires are defective. Seems to me there is something wrong with these tires, and it doesn't matter which plant they were made in.( dot number: tire size: p235/75r15 )
On 3-17-00, while traveling north on i-476, between lansdale & quakertown, in pennsylvania, at approximately 65mph, my left reat tire essentially disintigrated. I was using my vehicle to move furniture and it was fairly loaded.aaa changed my tire, and i subsequently replaced it with another firestone tire.today i learned that the remaining tires on my ford are the tires being recalled by firestone.i have receipt for replaced tire.( dot number: tire size: p27575r17 )
When driving over 60 mph my tires exhibit a "high frequency vibration" similar to that described in a 10-11-96 ford memo, provided to nhtsa. I have discussed this matter with a ford dealer who advised me this is a common complaint, but they could not do anything about it. However, the subject memo also stated that "these tires should be replaced with like tires". So, am i being lied to ? these tires should be replaced before and accident/injury/death occur.( dot number: tire size: p25570r/16 )
Tires coming apart at same point as the decatur built tires. Have contacted both ford and firestone and was basically ignored. They would only address officially rcalled tires.( dot number: vnhl tire size: p235/75r15 )
As we were returning from vacation on 3/20/00 from florida, my wife (the driver at the time) felt weird vibrations through the steering wheel.(note -we were approx. 5 miles in to georgia on i-75 just passed the ga/fl border - near lake park?). As we continued to slow down and move away from other traffic, we heard a popping noise from under the explorer as if things were kicking up from the road and hitting the undercarriage.once we were able to pull off the interstate, i looked under the suv and did a quick visual inspection of the tires, however, all appeared to be normal (no flats, nothing that we could visibly see).we pulled back onto the interstate and before we even reached merging speed (55 - 60 mph), the popping noise returned and we could actually see small black parts exiting the rear of the vehicle.we managed to immediately pull off the road and enter a gas station at which time we discovered a foot long patch of the left rear tire was completly gone.although the tire never deflated, a complete foot long section of tread, through the steel belts and all, was gone.no other damage to the tire was visible (side walls all okay, no punctures, nails, etc.).i inspected the rest of the tires and we continued our trip home once the spare tire was installed.on 4/1/00, i went to the local firestone center (940 old monrovia rd, huntsville, al 35806) and had them inspect the damaged tire.although they did not confirm or deny that the tire was defective, they did offer me a new tire at a pro-rated discount.at that time, i had them inspect all of the tires, perform wheel balances, rotations, etc.based on the tread wear at that time, full replacement of all tires was not needed.since that time, we have heard from other people of similar problems and with the latest news on the investigation of the firestone tires, i felt it was necessary to report our experience.we were fortunate not to have had an accident and are awaiting more recall info.
Tire blew out while driving on pa turnpike.vehicle very difficult to control, rain/snow conditions, tire completely shredded.aaa responded for roadside assisstance, pa state troopers also responded due to (dangerous) location of vehicle, mother traveling alone with two small children( dot number: tire size: p235/75r15 )
I took my explorer in to have the tires checked.i was told they were not included in the recall but that they were falling apart and needed replacement.i am unable to afford new tires right now so i am forced to drive on dangerous tires.can you help me?( dot number: tire size: p235 )
Returning home from myrtle beach, sc to wash, dc area, while in nc lost controll of car due to tire blowing - my serial number of the tires were not the official recall.started with vh (?) instead of vd.did evetually have to get all four replaced at the dealer in nc because the other three had defects.i still have the spare that matched the replaced tires.my insurance had to cover the damage to my car - firestone would not.i'm upset that my old tires are not part of the recall - they should be for obvious reasons!i've had no success getting my point heard.( dot number: tire size: 14 in )
I had a tire blowout for no apparant reason while driving home from a business trip.when i went to a firestone dealership to get a new tire under warranty, they indicated that it was not coveraged as it was caused by a road hazard.when i argued that i did not hit anything, they still refused to cover the tire under warranty.just prior to blowout, i noticed a vibration in the front section of the vehicle, but didn't think much of it.( dot number: coil tire size: 225/70r15 )
Firestone wilderness at tire experienced blowout, consumer requests reimbursement.
Consumer has firestone wilderness at tires (p235/75r15 dot#vnhl) on vehicle, the tires are experiencing cracking and small slits on the outer and inner sidewalls, a service technician verified the symptoms on these tires are the same that are occurring with the recalled tires.
Was washing vehicle & noticed cracks on all four of the tires. Original equipment.cracks are located wheretread meets the sidewall. Took to dealer & indication was that tires which were not affected due to being manufactured in canada.firestone, wilderness at, p235/75r15 with 39,000 miles.
Blown out tire without reason( dot number: w2 tire size: p235/75r15 )
I was driving from l.a. To phoenix on 6/13/98.prior to my departure from l.a., all of the tires were checked for the drive.they were all in good condition. At 9:30am i was driving east on i-10 @ 75mph with the cruise control on.the road became bumpy and i switched lanes. My vehicle immediately lunged to the left and i realized that my left rear tire had blown, and the rim had caught the pavement.i wrestled to keep the vehicle straight while heading for an off-ramp to avoid traffic & an upcoming overpass. It fish-tailed back and forth until and began to slide sideways.it slid through a road sign and then rolled over ending upside down beside the road, facing traffic. The vehicle was totaled and i suffered many cuts to my head (along with many strained muscles.)i was lucky.the chp report held me responsible for the crash.i contended at the time that the blow-out was more abrupt and sever than any i had ever experienced, and that controlling the vehicle with such an abrupt blow at that speed was impossible.i disputed the report.i also complained to the dealer, the dmv and the insurance agency.all held me responsible and the dealer offered that i could try and sue the tire company.i didn't.as a result, i lost a new car, and spent many weeks recuperating.my insurance rates also increased as well as receiving a point on my drivers license.i did manage to have some pictures taken of the ford & the blown tire following the crash.the police report was taken by chp officer l. Quattlebaum #12917, report # 98060056.(the report mistakenly lists the tires as goodyear, but they were the original wilderness at's as my pictures show.) thank you.( dot number: ??? tire size: 225/70r15s )
Left front tire blew-out while cruising on freeway at 70 mph.no problem controlling the vehicle and pulling to a stop on inside median.tire completely destroyed.tire was replaced under warranty at good year store in portland, or. (dot number: 275800grftiresize: p235/75r15)
Firestone wilderness at tires experienced flat tires on 7 different occasions, the first tire went flat only one week after purchasing vehicle, consumer received recall notice 00t005 and is requesting reimbursement.
Pe00-020 ; tire size p23570r16, dot w2cu.all 4 tires have separated , 2 of them have started with hairline cracks ,and the other 2 completely separated.
The tires have large cracks where the tread ties to the casing at each lug.there is a separation clear around on both sides of the tires where the steel belt ends.all four tires have small crazing cracks all over them.the treads all have severe cracking throughout.i had the tires removed from my vehicle on aug. 16, 2000 due to the firestone tire recall.at the time, i did not know that just the tires with dot # vdhl were involved.i still have the tires, but i am going to have them looked at by the dealer where i bought the vehicle.i feel that i was very lucky not to have a serious problem with these tires while they were on my explorer.i think my only saving factor was that i do not drive at excessivly high speeds.( dot number: vnhl tire size: p235/75r15 )
Both front and rear tires blew out simultaneously as car pulled from parallel parking and turned corner.vehicle was towed to canadian tire store where one blowout was repaired and the other refilled.contacted dealer and were told tires were not guaranteed with car sale so we would have to replace as out-of-pocket expense.tri-town rubber inc. Replaced all four tires, mounted and balanced for $286.00 (same make and model).on january 16, 2000, a blowout on front left occurred again.car was again towed and paid to have new tire (same make & model) put on vehicle.submitted complaint to firestone under recall and was denied because replacement tires were purchased prior to january 1, 2000.wanted nhtsa to have information for research on incidents of tire failure still being researched even though we no longer have vehicle (3/11/00 traded in).) (dot number: unknowntiresize: p235/75r15)
Regarding the firestone atx tires recently in the news.i do want to report that i did have a firestone atx tire that came apart last year (sept. 1999-the tuesday after labor day)after atrip from charleston sc to williamsburg va.i happened to look down at the rear left tire and discovered that a large piece of tread had peeled off the tire.at the time i thought the tire should not of done that-i called my husand and he advised me to call aaa autoservice, have the spare put on and go to firestone and purchase two new tires.thank goodness i noticed the bad tire when i did.
My tires show the same sign as those that are on recall i have call firestone on several occations to complain to no avail .they keeptelling me i can not be helped because my tires are not on recall. Do they want for me to die before something is done?. Thanks for your time. ( dot number: tire size: p255/70/16 )
I feel that a recall on all firestone tires is necessary due to design flaws and not where they were made. It is an excuse by firestone to choose a single plant for a major design flaw that will take more lives.( dot number: tire size: p235/75r15 )
Although my tires are not included in the current recall i believe that they should be. I was lucky. My eplorer warned me that something was wrong when it started pulling to the right. I thought i needed and alignment and took my explorer to a ford dealer for an alignment. My alignment was fine and i was flabergastedwhen the ford people told me that my front left firestone wilderness at tire, not involved in the recall,had a belt completely seperated from the rest of the tire. They told me not to drive on it. As if was not safe and had been completely destroyed. I was in shock as i had my grandchildren in the explorer a few day before. I was concerned for my safety and the safety of others so i immediately bought five new tires.we were planning to drive from florida to portland, oregon on the original firestone tires. Since i am retired and so not drive very much i would not have had to buy new tires for sometime as they only had 32,400 plus miles on them. I am informing you of this hoping that someone else that might be planning a long trip on the firestone tires not involved in the recall will reconsider. Thank you for being there.( dot number: w2hlipy446 tire size: p235/75r15 )
The tire blewout causing loss of control of the vehicle and an accident, as a result 4 people were injured (tire size 235/75r15) (claim # 43-r479-516).nlm
Tire shreaded while driving along i-81 just oustside harrisonburg, va. Car controlled. Shreading of tire caused plastic trim to be damaged. Digital photographs of ruined tire and damage to tim available. All tires replaced by the tire station, 202, williamson rd, roanoke, va, 24011 10/7/2000 at no charge. Alltires retained by agent. (dot number: w2hl1pytiresize: p235/75r15)
Complained to dealer 3/07/00 about uneven tire wear; replaced 2 front tires myself 35,226 miles; subsequent inspections at 43,000 reveal hairline cracks on rear tires; dealer says tires not on recall; appalachian tire in hurricane, wv. Inspected tires and confirms that they must be replaced.there is slight vibration inside the vehicle.feel that i must replace all 4 tires, not just the rear 2, as this appears to be a problem that will just re-occur.these tires should be recalled also.i will write letter to ford/bridgestone, asking for reimbursement of costs.( dot number: tire size: r255/70r16 )
Tires are cracking at bottom of tread line on side wall, also "chunking"at top of tread, pieces of top of tread are lifting from tire( dot number: w2hl tire size: p235/75/15 )
I lost part of the treadwith another part peeled back along with steel belt while travelling on highway near miami.i heard popping sound and then a noise with each tire rotation.i discovered damage after pulling over to side of road.the lost tread measures about 12" long by 3" wide.there were no injuries or loss of control..just several anxious hours riding to and from our vacation with no spare and 3 other possibly defective tires.( dot number: vdhi ipy tire size: p23575r15 )
No summary.( dot number: tire size: p23570r16 )
These tires should have been recalled as they show signs of separation right at the tread/sidewall line. Firestone would offer me a credit in firestone dollars of $100 but i had these replace with a different brand at a cost of $350.more important is the fact that this tire is dangerous and yet has not been recalled.please respondas i am going to auction these tires on the internet to attorneys that are suing the pants off these negligent morons that are not stepping up to the plate and taking responsibilityfor their defective product. (dot number: vncuipx366tiresize: p25570r 16)
Tire therd sperated from body of tire (tiresize: 235-75r-15)( dot number:tire size: 235-75r-15 )
While driving on ih 37, near corpus christi, texas, the left front tire blew out and the auto rolled 4 or 5 times down the embankment of the interstate.driver taken to hospital by ambulance, auto totalled by insurance comapny.left front tire tread had separated from the tire.the other three tires were flattened from the roll over.please do something!( dot number: ? tire size: ? )
Faulty firestone tires cause a vehicle to pull to one side or another and a constant shimmy in the steering wheel, consumer had several alignments done but to no avail, after the tires were replaced there were no problems (firestone wilderness at p235/75r15).nlm
Pe00-020; original equipment on ford, explorer, 1997, p23575r15, dot w2hl326with 37000 miles.all 5 tires have jaggedcracks where consumer could push against the tires, and see the separations around the edge. Consumer has replaced tires at owners expense.
The four tires did not fail as i replaced them when i noticed a continual crack around the entire tire, on both sides of each tire, which indicated the possibility of tire tread separation.i showed this to two different firestone stores and one ford dealer and they said that they could not replace my tires under the recall because the tires on my vehicle did not have the code on them to meet the recall criteria.what can i do?( dot number: vnhl tire size: p235/75r15 )
2 tires began separate at 70 mph on a 110 degree day. Causing truck to go off the road. (dot number: vd66tiresize: 30x9.50r15)
Both of these tire blowouts occurred while driving on washboarded gravel roads. No road hazards were found during repair (e.g. No nails or other objects). They appear to have just blown out.( dot number: w2cu1px446 tire size: p255 70r16 )
While driving 50mph on the highway, lost control of my vehicle, went across two lanes of traffic and hit the center median.after hitting the center median rolled the car at least once.after exiting the car, noticed that the drivers side front tire had come apart and came off the rim.( dot number: tire size: p235/75r15 )
Driving on 1-75 to naples l rear tire came apart.
Firestone wilderness at tire(15") experienced blowout, causing vehicle rollover and consumer to obatin injuries.
The firestone wilderness at p255/70r16 tires listed in the report were on the rear vehicle (ford 1997 explorer, eddie bower 4x4, 4 door model).these tires appeared to be original.total vehicle miles were approximately 62,000 miles.tread wear was excellent for these tires.there is approximately one-fourth inch tread left on these tires.i have been inspecting each of the vehicle's tires before and after each day's commute.i noticed small fractures developing at the edge of the tread where it meets the sidewall of the tire.both rear tires exhibited the small fractures.during the last inspection (on 08/23/00), i noticed the fractures widening significantly.at least one of the fractures on the outer side of the left rear tire exhibited steel wires protruding from the bulge.i immediately discontinued use of the vehicle and contacted a local firestone representative.because the tires are not part of their recall, they offered to inspect and possibly prorate warranty.i did not want firestone replacements because i believe that these model tires have design defects.i had all four wilderness tires on the vehicle replaced by the local ford dealer.the second rear tire had larger bulges and steel wire protrusions on the inside of the tire.i believe that these two rear tires were in imminent danger of catastrophic tread separation.the front tires appear to have been replaced and i do not think they are original.they appear newer with much more tread remaining than the rear tires.no obvious signs of defect appear on the front tires.the front tire specifics follow:wilderness at p255/70r16.dot vdcu1px119.thank you for your attention,kent e. Parrish( dot number: w2cu1px076 tire size: p255/70r16 )
The firestone tires made noise and did not handle well, the consumer took tires to be checked over and was told the tires were okay, the consumer did not feel comfortable with tires and replaced them, now consumer has received recall letter and has no paper work that states whether the tires were included in recall 00t005, however is still requesting reimbursement.
On 9/1/00 with my 2 children in the car, i suffered a blow-out on a highway @ 65mph. I was lucky beyond measure, traffic was light & i was able to pull over to safety. The tire was inspected by our mechanic at goodyear & found to have no foregin objects in it; the tread was peeling away on the inside. The next morning i read that nhtsa had included my model tire in its warnings to firestone & ford. I called firestone directly, they said that since my tire isn't included in the recall, i should just save my receipt for the replacements & watch the news for any additional info. This company didn't even take my name, or ask for the tire info, much less ask if there were any injuries.i am furious that my family came so close to being a statistic.inaction by firestone will only lead to additional fatalities, please don't allow them to continue on the path of denial. ( dot number: vdhlawr457 tire size: p235/75r15 )
Pe0002, original equipment, tire sizep23575r15, dot # vnhl1py436. All four tires firestone wilderness athadcracked around tread and sidewall, bigger than a hairline crack.firestone said it was due to normal wear and tear.
Pe00 020;consumer tookvehicle to a firestone dealership to havetires inspected.mechanicat dealership toldhim that there were stress marks on tires, but these tireswere not the oneson recall. Firestone wilderness at#, p23575 r15 dot#w2hl.
While driving, firestone wilderness at tire p255/70r16 experienced blowout.
No summary( dot number: tire size: p255/70r16 )
The original firestone wilderness at p235/75r15 tires on the vehicle experienced cracking, dealership said it was dry rot symptoms, tires not included in recent recall.*mjs
I went to my ford dealer & asked him to inspect my tires for the same problem as the 235 series.he siad " looks just like the others, you should be very concerned."my tires are cracking circumferentially around the border of the tread and sidewall, as well as with in the tread itself. I am a bit scared about the tread tearing off, they look really bad( dot number: vncu1px356 tire size: 255 70r 16 )
Vehicle had a tire burst which resulted in an accident.*lathe consumer was hospitalized for awhile and was on life support for a several days. She didn't receive compensation for medical bills, extended therapy nor for the replacement of a tire. *ph
Tire failure noted at inspection of vehicle, front drivers side.tires were checked by dealer and not included in recall.mechanic noted tire was threading, not safe to drive with, and installed spare.consequently with two small children always in the car, i do not feel safe with these tires and will have to purchase all new.i do not feel confident that the firestone wilderness tire recall has been sufficient and thank god that i was not driving when this tire went bad.
No summary( dot number: tire size: 15 )
Original tires on a ford, explorer, 1997, p23575r15, dot w2hl. All 4 tires on vehicle are wearing faster than normal. Consumer feels its a design problem, and has nothing to do with where they were made.the customer had tires rotated every 3000 miles.customer had all 4 tires replaced .
Although my tires were not produced in decatur, i noticed a disturbingly loud noise shortly after the vehicle purchase.there was a service bulletin issued, but not for that particular tire.the noise has gotten louder and the tires feel "mushy" when driving on the highway, even though properly inflated.i've contacted our ford dealerships re: replacement, but they cannot assist.have contacted firestone and am waiting for authorization or denial.( dot number: )
I am questioning whether or not the tires resulted in the roll over totaling the suv( dot number: )
Tire delaminated at 70 mph on hot day on interstate i-10. This caused suv to go into spin resulting in crash. Car did not roll, ties had been inspected at ford dealership one week earlier. Fo( dot number: tire size: 235 15 )
The firestone tires do not have the proper dot number therefore firestone/ford will not replace the tires, the tires have not failed.nlm
Had a tire blowout on 4/99 and it ran off the road and ruined the wheel, no other damage but to the tire and the wheel itself.i put the spare on and drove to a shop to have the tire and wheel replaced.i thought i hit something in the road, but i remember the guy telling me that the tire had separated. At the time they said there was nothing they could do but replace the tire.no warranty applied as to that.now that i think about it, it makes me wonder if it could of been the tires having a defect.it angers me knowing i could of been hurt or had hurt someone.i sent an e-mail to firestone and ford and got a general response.i know my tires start with dot# (w-2), but if someone from firestone or ford would examine my tires they would see the others look like they are separating or dry rotting at the start of the treadwall.i have looked at them many times over the past few days, they look horrible.any help would be appreciated.i really do not want to end up as a statistic of someone who has been killed.i have moved to florida and drive on i-95 or the turnpike where the speed is now 70 miles an hour.that will in itself make your nervous now.please let me know if you can help.( dot number: w2 tire size: 235/75r-15 )
Two tires failed at approximately the same time. Dealer was unable to balance either one. Indicated that probable cause was belt slip. Do not use vehicle for off road or other severe service. (dot number: vncu ipxtiresize: 255/70r16)
All four of my firestone wilderness at tires on my '97 explorer sport have cracks on the sidewalls about 1/2 inch from the top of the tires that run the full circumference of each tire. (dot number: bm07459-3tiresize: p235/75r15)
No summary listed for above vehicle. (tiresize: p255/70r13)( dot number:tire size: p255/70r13 )
I feel these tires are unsafe, per my auto mechanic and should be replaced at no cost to me.they are wearing badly.( dot number: w2hl tire size: p235/75r15 )
Tire separated with steel belting causing extensive damage to quarter panel.driver is military and is trained to inspect tires before driving vehicle as he drives on u.s. Air force runways on a regular basis.he had inspected tires approximately35 miles prior to incident.driver maintained control of vehicle thus preventing worse damage to vehicle and bodily injury to himself and passenger. Thirteen days prior, to incident, car was serviced with no verbal mention of tire problem. Service report reads left and right rear tires each had 7/32 tire tread and wear pattern good.tires pressure at 26 psi. Inreviewing purchase contract determined standard equipment would have beenp225/7or155l bsw a/s tires.( dot number: vdhlipy436 tire size: p235/75r15 )
While traveling at 55mph there was a loud pop, the driver pulled over and left rear tire blew out.
The vehicle started veering to the left even with the steering pointed straight ahead,gently turned the steering to the right to counteract, however this had no affect.( dot number:)
Vehicle was operated below speed limit, when it started to shimmy and shake violently causing operator to loose control. Vehicle wanted to go towards the right and would not respond to operator's attempts to steer towards the left. Vehicle abruptly responded towards left, dipped down on the passenger side front and rolled over, hitting an embankment causing it to flip up on it's wheels (right side up). Police and insurance adjuster noticed shredded and mangled tires on passenger side of vehicle, but had no explanation. I now realize the cause of the crash/roll-over must be the firestone tires. I no longer have possesion of the vehicle or tires, as the vehicle was totalled and taken by insurance company.
Possible (firestone wilderness at dot #vdhl1px057) failure resulted in vehicle rollover causing 1 death and 3 injuries. (attorney writing in representing several cases)(client-farinas) *mjs
No tire failure as yet, but notice hairline cracks in area of tire separation on other wilderness tires (dot number: vntiresize: p235/75r15)
Firestone wilderness at tires p235 75 r15 experienced cracking.
The rubber separated from the tire causing the vehicle to spin out of control.nlm
No summary( dot number: )
Firestone atx tires were on this vehicle.left rear tire had a blowout, causing vehicle to rollover.it was totaled. Dealer has not been contacted.
Am in possession of 5 tires dot vnhl separating at the shoulder.these tires are made in canada & not currently on the recall.( dot number: vnhl tire size: p235/75/15 )
All four tires have a hairline crack that goes 360 degrees around the tire on both the outside and inside. This crack appears to be where the cap attaches to the tire. I you look at the sidewall you can see where the cap is attached. (dot number: vntiresize: p235/75r15)
Used tire wherehouse put two wrong size tires on my car. Greated 2 1/2 circumference.my vehicle was inspected by an independent third party inspector who verified the cause of the failure to my vechicle as the large difference in circumference from the front tires and the rear tires.the first tires being 2 1/2 more in circumference.at the time of failure, i had three young children with me 6 months, 11 years old and 14 years old.my car is all four wheel drive, should have the same tires.used tire wherehouse tire stated that it is commin to have larger tires on the back of a truck.my front end needs to be relaced.my car caught on fire.my wheels locked.damage $1900.used tire whrehouse 35516 pacific hwy. South, federal way wa 8003,owner mike barber, (541) 975-2220.could you help me?
My husband, eugene, on 08/07/00 had the left rear tire blow out on the highway going approximately 55-60 mph.the next day we had all four 4 tires replaced at discount tire co., inc.we were not aware of a recall until the next day.the tires in question were firestone wilderness p235/75r-15. The vehicle was originally purchased for me by our son, steven e. Sakowski on the ford motor co. Employees "b lot"and i purchased it from him after 30 days were up.we want to register the incident with you so that if in the future there is a recall we will be on record.thank you,dolores g. Sakowski( dot number: w2dot tire size: p235/75r-1 )
During regular driving my tire exploded and fell apart( dot number: tire size: 235 75 r15 )
Tire separtion caused a roll over accident. Tires checked 2/25/2000 by mechanic and ok'd.major injury was severing of 4 fingers on the left hand of the driver. Two children and another adult passenger were inthe back seat and sustained cuts and bruising and psychological trama even still.( dot number: )
Tire exhibited 360 degree cracks in sidewall 1/2" from corner of tread, moderate loss of air pressure - replaced by firestone dealer( dot number: vn tire size: p235/75r15 )
Vehicle hadfirestone wilderness/atx tires on at time it was struck from the rear.after being struck,tires busted immediately, causing a loss of control, making the vehicle spin and strike another vehicle.one person was injured in accident, consumer did not give size or dot number for tire.
Three firestone wilderness ht tire failures. Consumer was traveling 70 mph on dry road conditons whenfront drivers side tire went flat without warning.second tire failure was on front passengers side.dealer has been contacted.consumer stated he is unable to get any assistance from firestone or dealer, consumer has now replaced all 4 tires.
Important: dot code "vnhl". This tire has a crack around the entire tire on inside and outside where tread and side wall meet. It is not under the current "vd" recall but is evidence of early stage of failure mode on a tire made at the canada plant. The recall should include all plants!!!( dot number: vnhl tire size: p235/75r15 )
While traveling down a graveled road in a remote location in northwestern colorado the left rear tire suddenly went flat . Some pictures of the tire being changed were taken but may not show the damaged tire.i manage a fleet of government vehicles and thoughtthe tires looked as if there was a break down of the materials prior to the incident.there was no indication of the tire going flat, it just blew and almost came off the rim in a distance of less than 10 feet.( dot number: vd tire size: p235/75r15 )
From the original purchase of the vehicle, i found that the wilderness at tires did not hold the road well under any surface conditions.during the time i had these tires on my truck, i was involved in 2 accidents.when the dealer was unable to align my vehicle after the 2nd accident, i brought the truck to another tire shop (winston tires, canyon country, ca), to have the alignment done, and on inspecting the tires, they found that the 2 of the tires were beginning to separate, and an alignment could not be performed.i replaced the tires with bf goodrich all terrain tires, after which i was able to align the truck.with the new tires i found that my explorer's handling, braking, steering, and traction were considerably improved.i still have a couple of the original tires which firestone has generously offered me $10/ tire for since i replaced the wilderness at tires prior to 1/1/2000.i feel that firestone should pay for my replacement tires regardless of when i purchased them.i live in southern california, where summertime temperatures regularly exceed 100 degrees, and the highway is the only way to travel.please contact me if i can offer any further details on these tires, which i considered the worst tires i ever had, even before the recall began, and frequently expressed this in ford quality questionaires that they were not doing themselves a favor by putting these tires on their trucks. (dot number: w2xxxxxtiresize: 255 70 16)
Firestone wilderness at tire experienced blowout, consumer requests reimbursement.
Went to dealer for oil change, and mechanic indicated that right front tire was worn & weak. Would have to exchange the tire. Put the spare on, which the mechanic indicate could blow also.firestone, wilderness, p235/75r15 with 35,000 miles.
No summary listed for above vehicle.( dot number: tire size: 16 )
Consumer states that vehicle was involved in a head on collision and all four tires were blown. Vehicle was totaled. Please provide additional information. Ts
Experienced a surpise blowout while on the interstate 45 freeway in houston - no road hazards - the tire just blew up.( dot number: tire size: p235/75r15 )
Consumerhad firestone, wilderness tires on truck. While driving had a tire blowout onfreeway. Consumer did not hit anything, just heard a big bang.
Tire lost all tread while driving on highway. Tire recently inspected by firestone dealer and said to be in excellect condition.( dot number: w2hl ipy tire size: p235/75r15 )
During april while driving at low speed i noticed and heard a thumping noise in my front wheel.i took the car to a local service garage that i trust and they determine the problem was with a tire.this garage rotated the tires.it was after this that i learned of the firestone recall. I had the tires inspected again by this service garage and they gave me the tire numbers so i could go to the firestone dealer.at the firestone store i explained the problem of the "thumping tire" and gave them the tire numbers.they told me that my tires were not part of the recall and they did not offer to inspect the tires.still having concern iwent back to my trusted service station in martinsburg wv and they inspected the tires again. Noted small cracks aorund the rim and along the edge of the tread on all tires.noting the potential risk of tire failure i purchase 5 new tires on 9/20/2000 for $ 420.82.please note i could not find tires available even though i went to more then one place, e.g., costco - price club.i then went back to firestone and they then inspected the tires.theywere able to see the marked up wilderness at tires and cracks. However,they told me that because these were not part of the recall they could do nothing for me.i currently have all 5 tires if anyone is interested in looking at them.i donot believe firestone acted in good faith.one final comment, ford motor company is not blameless in that they put a c grade temperture tire on a vehicle that is known to be use off road in sand and underinflated. Why would they do that??? i would welcome a response from any interested party. (dot number: w2hl1py127tiresize: p235/75r15)
I was traveling down the interstate doing approximately 75 mph when my back driver side tire exploded.i could have been going a little over 80 however.i do not recall hitting anything but just hearing the loud explosion and suddenly trying to steer across four lanes of traffic as i slowed down.my car was towed to the nearest ford dealer where it was replaced. They said the tire looked torn apart with a hole around 9 inches or so.i did not think much about it at the time other than having to pay to replace it.i did not inquire about whether there was a defect with the tire or if it seemed strange.i was just glad to have not wrecked and just quickly replaced it.i simply wanted to report that i did have a problem with this tire even though i don't personally know if there was a defect with the tire made by firestone.as i said, i just wanted to go on record saying i did have an incident with it.( dot number: )
Consumer was told that all four firestone wilderness at tires (p235/75r15) had a cut line appearing completely around each tire and that they were capable of tread separation, only the two front tires were under recall 00t005, the two rear tires were in the same shape (including spare), but did not fall under the recall, consumer wants to be reimbursed for tires not under recall.
I hydroplaned in november 1999 in a ford explorer with brand new firestone wilderness tires.i was traveling at 40 mph (10 miles below the speed limit) and the conditions were rainy.there were several very serious injuries to all parties involved.i have been reading about problems with explorers and these tires and i'd hoped to get more information and register a complaint if applicable.please let me know if i can help to prevent any other accidents.thank you!.( dot number: tire size: p235 75r15 )
The door panel information states the tires should be inflated to 26psi. This is not the recomended pressure that firestone says to run in these tires (30psi)
We have had three instances of the front tires going flat overnight.the left front tire went flat last night and upon closer examination it was noted that the tread is separating from the tire for a distance of approximately 5 to 6".no accidents have occurred to this point but the vehicle will not be driven on the highway and will receive very limited use (until these tires are replaced) in view of what's happened with other firestone tires. (dot number: w2uuipo217tiresize: p225/70r15)
I was on the highway driving 65 mph at the time when i thought there was a funny noise, then i started to swerve, but kept it under control, slowed down and pulled to the side of the road in a driveway.when i had left my home that morning i had felt a funny vibration, but had figured it was just a tire out of balance and on the front of the vehicle.the farther i drove the worse the vibration got, to the point my seat belt was "engaged"all the time.i was dressed up, going out of town to a reception, the tires were fairly new with correct air pressure and plenty of tread left.i do not enjoy changing tires, especially on an explorer on the side of the road in nice clothes in the mist.i keep good tires on my vehicles, in fact these were 6-ply tires since i live in the country.two good samaratins stopped and changed the tire for me (and put on my spare which is now in the recall!)and they said the tires were worn funny and the tread was split.i no longer have that tire, but i have the one that was purchased at the same time, if anyone would care to look at it.i replaced those tires with 6-ply kelly tires and put thenm on the front.three weeks ago, i noticed some strange splits in the sidewalls of my remaining 2 bridestone tires, now on the back of the explorer.i showed them to a mechanic who saidi would be wise to get them replaced.i have since replaced them with 2 more 6-ply kelly tires.when i recieved my recall notice i noticed that, even though these were bridgestones and 6-ply tires, the symptoms of the tread failure were the same and i decided to report it to someone.i hope you can use this information to help othe people avoid scary situations on the highway.thank you.( dot number: tire size: p235/75r15 )
Two tire failures within 8 weeks.rotated every 3000 miles, properly inflated.( dot number: tire size: 23575r15 )
Firestone wilderness at tires (p235 75 r15) experienced abnormal wear, consumer replaced two of the tires, even with the replacements the firestone tires were wearing prematurely, the consumer replaced all tires with a different brand and has had no further problems, consumer is requesting reimbursement for the replacement tires, the front and rear bearings also had to be replaced at 35000 miles.
All four tires have a circumferential crack where the tread meets the sidewall.i am concerned that this may lead to a tread separation that i have read about this past weekend.i actually noticed the problem about two months ago.( dot number: )
Firestone tires were defective.
Firestone wilderness at tires p235 75 r15 experienced cracking.
While driving at 35 mphright rear firestone,wilderness/ht, 255/70r16 dot, vmcu25570r tires blewout, causing a fishtail, but consumer maintained control. Firestone, and ford have been contacted. The consumer was injured due to the faulty tire.
I was informed today that i have wilderness at tires dot code vd and w2, but the tread on all 4 of my tires is bad. I have 35000 miles on these tires and was told they should be good for 60000 miles. I am to take my vehicle to a firestone dealer tomorrow for them to determine if these tires are defective. Seems to me there is something wrong with these tires, and it doesn't matter which plant they were made in.( dot number: tire size: p235/75r15 )
I was driving my 1997 ford explorer with firestone tires (not part of current recall) whenmy front right tire blew out causing me to lose control of the suv and have the accident( dot number: w2hlipy077 tire size: e4027477 )
Tire blowout.(tiresize: 255/70r16)
During regular driving my tire exploded and fell apart( dot number: tire size: 235 75 r15 )
Thred seperated from tires ,but was informed it was not one on recall (tiresize: 175-70r-15)( dot number:tire size: 175-70r-15 )
Firestone tires, size p255/70r16, dot ws2u 1px117, have experienced two failures due to rock puntures between tread, causing the casing to rupture, original tires were 16" 4 ply, consumer replaced with 16" 6 ply and has not experienced any further problems.
Pulled into parking lot off highway.tire went flat with loud pop. Upon inspection of tire, noted sidewall had burst, leaving approx 4 inch split in sidewall from rim to tread.had pressurized tire to approx 30 psi per recall instructions.firestone dealer in voorhees, nj replaced at no charge for tire.dealer did charge for mounting.tire had less than 5000 miles wear, purchased in march 2000. (dot number: 8xhltiresize: p235/75r15)
I was changing lanes to allow on traffic to get on. When my tire blew out causing me to lose control having a roll over accident! (tiresize: 2457516at)( dot number:tire size: 2457516at )
Original firestone wilderness at tires,traveling between lanes with snow slush onroad, tires didn't grip well when passing other vehicles. Size p235/75r15dot# w2hl1py. Consumer replaced all tires, dealer stated tires were rounded on the edges.
Tire exhibited 360 degree cracks in sidewall 1/2" from corner of tread, moderate loss of air pressure - replaced by firestone dealer( dot number: vn tire size: p235/75r15 )
We purchased the 97 explorer in 1999 - as a new vehicle - with 9,000 miles on it.we originally noticed that the tires had a problem in april of 2000 and experienced problems with the vehicle pulling to the right.we took to the dealer who performed a front end alignment that did not help.they rotated the tires that helped with the steering problem, however, the tires had already began to show signed of treadwear cracking and sidewall cracking.this vehicle only has 26,000 miles and we should not be experiencing problems with our tires at this time.after the recall notice, we took back to the dealer who referred us back to firestone.firestone stated they are not recalling our dot number tire at this time, but we feel that this tire is an extreme safety hazard in hauling our family and feel firestone needs to recall these tires as well.we have always used firestone tires and have never experienced or seen this type of problem before and would like to see firestone recall these tires as well, in order to save our lives as well as the lives of many others!that could very well be prevented now!( dot number: vnhl tire size: p2357515 )
After having my '97 ford explorer sport firestone wilderness at tires checked on tuesday, august 22 at 5:00 pm, i was given a printout from bob davidson ford that confirmed that my wilderness at's were not part of the firestone recall as they did not have the needed "vd" dot code. The dealer's report read, "not applicable to recall. Tires of ok dot (w2hl). I was leary about driving the explorer on interstate 95 from baltimore to delaware but had to join my wife who was assisting her 85 year old mother who is recovering from a broken pelvis in wilmington. Returning home at about 10:15 pm from wilmington, del. To baltimore, md. On wednesday, august 23, the explorer started to swim on the road, noticeably swerving. Just then a man in a car on my right started yelling at me and pointing to the rear of my vehicle. I realized something was very wrong and pulled over immediately. The tire was flat. Although it was not a "blowout" as has caused many accidents in explorers over the past few months, the tire went flat quickly, in a couple minutes at most. When i took off the tire and looked inside, there were large air bubbles inside the tire. In addition, the tire was shredded in several sections inside. The outside of the tire was mushy and spongey. Early on thursday, august 24, i took the tire to the firestone tire center and they informed me that i had hit something on the road that had caused the tire to lose air. However, there was no puncture and the inside of the tire was obviously ripped apart rather extensively. When we consulted with other tire dealers about the condition of our other three tires on the vehicle they pointed out the cracks all along the edge of the tread, indicating that the tread is noticeably beginning to separate from the rest of the tire. As the tires are in "mid-life" but not on the formal recall list, we are stuck with tires unsafe to drive on the highway. We hope the recall will be expanded soon.
The right rear tire side wall separated from the tire with a blow out at 70 mph.( dot number: tire size: p255/75/16 )
I was inspecting and rotating my tires and notices the front drivers side tire was ripping at the rim.this could have failed during operation and have caused a serious accident.i emailed goodyear on this issue and asked how they would handle this issue. I have the tire still on the rim and have photos which could be emailed.please advise.i would like to buy new tires asap. (tiresize: p235/75r15)( dot number:tire size: p235/75r15 )
While driving tire experienced a blowout resulting in loss of control and the vehicle landed in a ditch, the vehicle was totaled (firestone tire).nlm
Tires did not fail but developed cracks around sidewall where tread attatches( dot number: w2hl 1py tire size: p235/75r15 )
Tires stay low on pressure, and there is excessive wear on the inside. Dealer has been contacted.
The vehicle went onto the shoulder then over, corrected while coming back onto to roadway and rolled over striking a light pole (bridgestone/firestone, p235/75r15, wilderness at m/s, vdhl1py207, left rear).nlm
This tire says "made in canada" (i.e. Not in illinois), yet the tread is separating and cables showing. We replaced it last spring and it is the spare now.
I have had one blowout traveling approx. 65 mph on an expresswayand have replace two other oem tires (at different times) because of broken belts in the tires... Both mechanics told me that it appeared as though i had a defective tire.that is was nothing i was doing wrong, or that the truck was doing to the tires.the tires basically started giving me trouble at about the 50,000 mile mark - i thought tires should last a bit longer than that.before al the reports i was feeling as though there were problems with just my set of oem tires, but i see that a lot of others are having similar problems.( dot number: tire size: 16 )
Pe00-020 ;consumer had foundcracks on the tires after seen the recall information on it. Consumer had contacted firestone dealer. Ford, explorer, 1997, p235/75r15. Dot#vnhl1py077.
Pe00 020; consumer was traveling about 70mph on highwayand vehicle started swerving left and right on the highway.there were no injuries.tire was a firestone p23575r15#dot w2hl.
We have been to two ford dealers, firestone and no one will comply to replace these tires, i do not want my wife driving this to and from work with these tires on it.ford seems to pass the buck to firestone and vice versa. Supposidly in new york, we have friends in shops and are replace all tires on the explorer. Getting no satifaction in dealers in fla.(tiresize: p235/75r15)( dot number:tire size: p235/75r15 )
Right rear tire disintegrated. Firestone dealer in vicksburg, ms offered no in formation that these tires were problem prone, nor did they allow tire wear credit toward the replacement tire( dot number: unk tire size: 23575r15 )
While driving the tires failed to perform and made the car slip into ditch. I had to get it pulled out and i had it looked at the ford dealer. The dealer and firestone recommended to me that they would replace the tires free of charge so the car will not do it again. It is now september 22, 2000 and i have not heard them giving the tires as the said they would. I received a letter from bridgestone/firestone recalling my wilderness at tires. Please help me because i could have been killed like the other accidents. I feel bridgestone/firestone is cheating and lying to us. Congress supports my request. Thank you. Chhabi( dot number: vnhl tire size: p235/75r15 )
See attachment letter(no attachment letter)defective tire
I had three tire failures from 29 june thru july 22 2000.the first failure was at approximately 35000 miles, on the right front.the tire dealer stated there was a hole but he could not identify the cause.the second failure was on 19 july and the left front tire blew at approximately 60mph.the tire shredded and had to be replaced $94.03). I have the receipt.the third was on 22 july 2000 on the right rear.the tire was flat in the morning.i had it repaired at the same place i bought the other one.i am 59.5 years of age and have been driving and owning cars since i was 16.i have never had such tire problems before and i find it impossible to believe that these tires should not be included in the recall.there has to be something wrong with the tires for this to happen.thease are not cheap tires!( dot number: w2cu1px496 tire size: p255/70r16 )
Pe00020; original equipment on a 1997 ford explorer, p23575r15 bm07458-3, consumer has noticeable cracks on all four tires, half inch slit on outside and inside of tires.consumeris experiencing the same problem as the recall on the other firestone tires has indicated, and is very concerned.the crack slits run the entire circumference of the tire.the vnhl ipy 047 tires are made in canada.
Our car rolled over after being struck in the right rear , both tires on driver side seperated from rims. This caused the car to roll over. Other 2 tires while having debris in bead areas did not seperate from rim( dot number: unk tire size: p23575r15 )
All 4 tires are separating according to ford dealer who replaced them. Only one under recall - others made in canada.i had to pay for the other three.i have submitted a reimbursement request to firestone.( dot number: tire size: p235/75r15 )
I was driving my 1997 ford explorer with firestone tires (not part of current recall) whenmy front right tire blew out causing me to lose control of the suv and have the accident( dot number: w2hlipy077 tire size: e4027477 )
My husband, eugene, on 08/07/00 had the left rear tire blow out on the highway going approximately 55-60 mph.the next day we had all four 4 tires replaced at discount tire co., inc.we were not aware of a recall until the next day.the tires in question were firestone wilderness p235/75r-15. The vehicle was originally purchased for me by our son, steven e. Sakowski on the ford motor co. Employees "b lot"and i purchased it from him after 30 days were up.we want to register the incident with you so that if in the future there is a recall we will be on record.thank you,dolores g. Sakowski( dot number: w2dot tire size: p235/75r-1 )
John seegers. No summary listed for above vehicle. (dot number: vnhltiresize: p235/75r15)
Road noise got so loud that walker ford told me to get new tires( dot number: w2???? tire size: p235/75r15 )
No summary( dot number: tire size: p235 75r15 )
Complete blowout of left rear tire while driving at 60 mph.
While approaching a bridge consumer heard a "pop" noise, seconds later the tire went down (firestone wildness at 235-75-r15).nlm
On may 10th, 2000 while driving on us41 at a speed of approx. 58 mph, the tread on the right rear tire of the vehicle came off of the tire casing which caused me to almost lose control of the vehicle. After installing the spare tire, i went to my local firestone dealer and questioned if there was any type of warranty on the tire. The dealer said there was not. He indicated that the tire might have been run on low air pressure. Naturally i could not disprove his theory. I purchased two new tires because i was afraid of the same thing happening again. I told the dealer that i would be back to replace the other two when i had the money to do so. In the last few days, it has been brought out that there is a defect in some firestone 15 inch tires of the same type. I would like to notify the nhtsa that there is also a good chance that the 16 inch version of this tire may be defective also.( dot number: tire size: p255/70r16 )
Tires were cupped and made thumping noise while driving, consumer noticed that eventhough the tires had plenty tread there was excessive wear on the edges of the tires and the steel belts were exposed, consumer request reimbursement for faulty tires.nlm
Treads began to peel from tire( dot number: w2hl tire size: p235 75r15 )
Although my tires are not included in the current recall i believe that they should be. I was lucky. My eplorer warned me that something was wrong when it started pulling to the right. I thought i needed and alignment and took my explorer to a ford dealer for an alignment. My alignment was fine and i was flabergastedwhen the ford people told me that my front left firestone wilderness at tire, not involved in the recall,had a belt completely seperated from the rest of the tire. They told me not to drive on it. As if was not safe and had been completely destroyed. I was in shock as i had my grandchildren in the explorer a few day before. I was concerned for my safety and the safety of others so i immediately bought five new tires.we were planning to drive from florida to portland, oregon on the original firestone tires. Since i am retired and so not drive very much i would not have had to buy new tires for sometime as they only had 32,400 plus miles on them. I am informing you of this hoping that someone else that might be planning a long trip on the firestone tires not involved in the recall will reconsider. Thank you for being there.( dot number: w2hlipy446 tire size: p235/75r15 )
All 4 tires have cracks all the around the edge.the dealer told me that they were not part of the recall.my question was you should replace the tires under the warranty.he told me to go to a firestone dealer as they were the manufacurers.the firestone dealer said that the cracks were due to aging and this was normal and i should not worry.i find it very hard to believe that this is the case,after only 24000 and less than 3 years. (dot number: w2hltiresize: p235/75r15)
Tire tread partially separated at speed (not all the way across--a strip about 1/3 the circumference of the tire and about 3 inches wide came off).temperature was about 85 degrees.( dot number: vdhlipy346 tire size: p23575sr15 )
The vehicle sustained right rear tire failure and the driver was unable to maintain control of the vehicle, the vehicle entered the median and rolled over multiple times ejecting the left rear occupant,the ejected occupant was killed all other occupants were injured(arizona traffic crash report, bridgestone/firestone, p235/75r15, radial atx m/s, w2hl1pm316, right rear).nlm
It is my belief that all the wilderness at tires are defective, not just the ones made in decator. Our tires were wearing from 3 months into owning the vechicle, but neither ford nor firestone would take any action. I believe it's a design flaw! firestone should compensate owners of all the tires. Please continue your investigation further into all brands, not just the vdhl coded tires. Thank you. Gary j. Spanedda( dot number: w2hl tire size: p235/75r15 )
Firestone/ford need to be held accountable for all sized tires not just the 15 inch tires.we had our 16 inch tires checked by the ford dealership and here are there comments about each tires:lr tire bad wear on out side tread, rr tire has choppy tread, rf tire low spot in the middle of the tire, lf also has low spot in the middle.this vehicle has less than 38,000 miles and these tires are used for normal driving, they should not have all of these problems.please recognize that firestone/ford need to be held accountable for shoddy craftmanship and it is not limited to the 15 inch tires.how many people need to lose their lives before it is realized that the manufacure has rolled out tires that are not made to withstand normal wear and tear?( dot number: tire size: p255/70r16 )
It is my belief that all the wilderness at tires are defective, not just the ones made in decator. Our tires were wearing from 3 months into owning the vechicle, but neither ford nor firestone would take any action. I believe it's a design flaw! firestone should compensate owners of all the tires. Please continue your investigation further into all brands, not just the vdhl coded tires. Thank you. Gary j. Spanedda( dot number: w2hl tire size: p235/75r15 )
Orginal equipment with 1997 explorer. While driving vehicle moved from side to side which caused a loss of vehicle control.however,problem has become worse. Ford said no problem withvehicle.the dealer indicated that 55 psion the tires was too much and should be 3o psi.however, the customer says the problem was with the tires.
I live in md ,and tire still failed not due to heat( dot number: tire size: p235 75r15 )
Consumer statedwhile driving on the freeway, at55-60 mpha tire fell off.consumersaw the tire roll down the freeway.consumerwas able to make it to the side of the road without incident, called aaa, and had tire replaced.
Noticed on 8/11 that my left front tire had good sized cuts/splits in the sidewall of the left front tire.this tire is not coded vd as in the recall but coded vn which means it was made in the firestone canadian plant.the left front tire was changed-out with the relatively new spare tire by my ford dealer in new york.( dot number: vn-------- tire size: p235/75r15 )
Tire failed despite not being made in decatur, il( dot number: vnhl1py tire size: p235/75r15 )
I have the wilderness at firestone tires. They seem to not be the recall tires but the dot # is w2hl. My husband and i were on a road trip and going 70 mph and the tread just ripped off the rear right tire. Our explorer sport just swerved hard to the right tilting upwards and then coming down, then swerving to the left tilting upwards and then coming down, another swerve to the right and then to the left before we stopped. This was on the interstate and everyone behind us began slamming on their brakes to avoid us. That scared me very much but we are being told that no one can help us. There was damage to my truck and i had to buy two new tires at my cost. We had a mechanic look at another tire and we could almost move the tread it was getting that bad. It was ready to blow he said. So we bought two. I am unhappy with firestone right now and i don't want these tires on my truck. All the tires have the same dot #. I need to get three more tires and get my truck fixed and i don't know who is going to pay for it. (dot number: w2hltiresize: p235/75r15)
Vehicle has the wilderness/atx tires. While pulling into drivewayrear driver's side tire completely separated.
While the consumer was driving at 65 mph the driver's side rear tire completely disintegrated. The consumer replaced all the tires after the incident, goodyear wrangler, p235/75r15.
All 4 tires are separating, which was verified by a mechanic.they observe the exact same problem as the 15 in tires that are on recall. (tiresize: 16)( dot number: tire size: 16 )
Tires have cracks in the rubber near the lugs. Been to 3 firestone dealers to have them checked for safety. First dealer said "dry rot". Second dealer said "ozone cracking". Third said "all tires with large lugs on suv's get that cracking". These all sound like b.s. To me! shouldn't these tires be replaced by firestone also before one comes a part and causes damage/injury? i lease this vehicle and i don't believe i should be responsible for this! please advise. (tiresize: p255/70r16)( dot number:tire size: p255/70r16 )
All 4 tires show definite cracking entire circumference where tread meets body.mfr refuses to replace (dot number: vnhltiresize: p235/75r15)
Consumer is concerned about the wilderness (p235/75r15) at tires because they all have cracks all the way around the tire where the tread meets the sidewall.nlm
My client was driving a 1997 ford explorer on an interstate highway when the right front firestone wilderness at tire blew out, causing my client to lose control of the explorer, rolling over several times.(tiresize: 235/75/r15)( dot number:tire size: 235/75/r15 )
On october 4th, 2000 i had my ford explorer tires checked for the firestone tire recall. I was told by the ford service department, and given a service report, that all 5 of my tires passed inspection and were not on the firestone recall. Then on october 11th, 2000 my wife was driving 35 miles an hour in the city when a tire blew out! upon my inspection i found out that all of my tires have cracks on the side walls where the tread is attached. The tire that blew out has the side wall rubber missing in this area around the whole tire. The cords are showing around the side wall! if a qualified ford service center can't identify a tire problem when they see it, then a lot of people will get killed until the tire problem is solved. My tires should be on recall! (dot number: w2hl1py386tiresize: p235/75r15)
While vehicle was parkedconsumer found out that left tire was flat. Tire repair man said that he could not repair the tire.firestone, wilderness at,p235/75 r15.
The tires (firestone wilderness at) on the consumers vehicle experienced excessive wear and cupping, vehicle also pulls hard to the right and appeared to be very unstable and unsafe.nlm
All 4 firestone wilderness at tires (p235 75 r15) experienced cracking, the tires are not part of the recall.
Dealer sold consumer a vehicle with dryrotted tires which were cracking badly, dealer stated that since they were not on recall they wouldn't replace them (firestone wilderness at p235/75r15 w2hl).nlm
Both of these tire blowouts occurred while driving on washboarded gravel roads. No road hazards were found during repair (e.g. No nails or other objects). They appear to have just blown out.( dot number: w2cu1px446 tire size: p255 70r16 )
Tire blewout causing driver to loose control of the vehicle, as a result the vehicle rolled over several times before coming to rest, no skid marks were observed on the roadway, driver sustained non-incapacitating injuries (florida traffic crash report, bridgestone/firestone, p235/75r15, wilderness at m/s, w2hl1py436, unknown tire position).nlm
Accidentally hit the curb at 25 mph. The jolt produced a bubble at the side of two tires which had to be replced to avoid tire explosion. Expected a better performance from an "off the road" suv.( dot number: w2hl tire size: 235/75r15 )
The right rear tire came apart causing the vehicle to veer to the left spinning around onto the median and struck the concrete barrier with the right front, then continued to spin and struck the barrier with the right rear, the vehicle then overturned several times and came to rest, one person was killed and the other suffered non-incapacitating injuries (florida traffic crash report bridgestone/firestone p235/75r15 wilderness m/s w2hl1py416 right rear).nlm
Pe00 020; consumerwas traveling 35-40mph onhighway and heard a noise, front passenger's firestone wilderness at tire p235/75r15 had popped out.she was able to pull over.
Contacted ford motor company via e-mail on 8/29/00. Their response was to wait for firestone to recall tires. All firestone and ford dealers in the area where i had the inspected agree that the tires show defect marks similar to those being recalled. However, they will not replace them because firestone will not authorize or has not authorized that particular dot number. Tires are begining to look unsafe to drive at highway speeds. Please advise. (dot number: vntiresize: 235p65r15)
Tire blow out on interstate 45 south. Car traveled across traffic lanes.carhit cement barrier and came to stop facing oncoming traffic. Back window popped open . Pictures of tire have flap of rubber seperated from the tire.( dot number: )
Firestone wilderness at tire(15") experienced blowout, causing vehicle rollover and consumer to obatin injuries.
Vehicle was operated below speed limit, when it started to shimmy and shake violently causing operator to loose control. Vehicle wanted to go towards the right and would not respond to operator's attempts to steer towards the left. Vehicle abruptly responded towards left, dipped down on the passenger side front and rolled over, hitting an embankment causing it to flip up on it's wheels (right side up). Police and insurance adjuster noticed shredded and mangled tires on passenger side of vehicle, but had no explanation. I now realize the cause of the crash/roll-over must be the firestone tires. I no longer have possesion of the vehicle or tires, as the vehicle was totalled and taken by insurance company. (dot number: unknowntiresize: p235/75r15)
Tire separation and rollover( dot number: w2cu 1px tire size: p2557016 )
Tires have a strange looking wear pattern developing( dot number: tire size: 235/75r15 )
Right front tire has bigger & deeper cracks in the sidewalls near the tread.other 3 tires have same cracks, but not as pronounced. Been to dealer & was placed on a waiting list for tire replacement. All firestone wilderness at tires(p235 75 r15) dot #htw2 have been replaced.
Susan crum. No safety defect listed in summary.( dot number: w2hcipy217 tire size: p235-75r15 )
Consumerinspected tires after seen the recalls and foundcracks on four sets of tires. Then took vehicle to a firestone dealer,anddealer pointed outthat tires were not on recall.
On the night of wednesday may 5th 1999 i was traveling home on interstate highway 44 in the left lane at 70 mph. All of the sudden i heard a loud noise. It sounded like the rear hatch of my ford explorer had blown open. I soon discovered that my left rear tire had exploded. Luckily i quickly made it over to the shoulder without incident.( dot number: tire size: p2557r16 )
All 4 of my tires were bad at 44,000 miles. (tiresize: 225/70/16)( dot number:tire size: 225/70/16 )
I filled this form out previously concerning these tires. The problem is that the tread is seperating from the sidewall on both rear tires. I had all four tires replaced at my own expense for safety reasons. The two rear tires, in addition to the tread seperation problems, have large "blisters" or "bubbles" in the interior of the tire. One measures approximately three inches across, and one-half inch high. The other measures approximately two inches across, and one-half inch high. These 16-inch wilderness at tires are defective, and others, and need to be recalled( dot number: w2cu1px217 tire size: p25570r16 )
The front suspension bar links are broken, the fog lights of the exterior does not work.
Since new, the tires in question have bubbles on every sidewall. And the tires are already cracking. (tiresize: p235/75r15)( dot number: tire size: p235/75r15 )
Please accept the following information regarding the firestone wilderness at (p235/75r15) dot series "vnhl".i have a series of split sidewall cracks that is approximately 1/2-inch down from the top of the sidewall that run the entire circumfrance of the tire on both the "inside" and "outside" on all four (4) tire's.i have never driven this vehicle off-road or above 70-75mph.the tires have been maintained at 32psi cold and have 28,000 miles.the tire tread is in very good shape and still has over 10/32" (5/16") of tread remaining.this vehicle has been maintained by ford as a leased vehicle and is in excellent shape. This is not a daily driver and has never been driven for more than 450 miles one way, or for more than 5-hours at anyone time.the series of cracks were not present when i purchased the vehicle and has occured over the last year.i first noticed these cracks after returning from a trip to columbus, ohio last june.they appear to have lengthened and have openned up slightly over the course of the summer. I had 32psi in the tires prior to this trip.again, i would like to point out that the dot series number is "vnhl" and these tires were manufactured in canada.i urge "all" concerned to please consider the fact that these tires are not from the decantur, illinois plant, but from canada.the chance of one injury or fatality per million is one too many and this tire problem may be related to something other than using an awl to puncture the air bubbles or just the illinios plant.this is a major defect somewhere in the manufacturing process and "all" firestone tires regarless of the dot series needs to be thoroughly inspected and brought to the attention of all the parties involved and that includes all current owners of vehicles with firestone tires. Thank you for the opportunity to look into this very serious situation.families are at risk here, not just a tire manufacture, but actual lives.
Goodyear wrangler rts tires p235 75 r15 experienced humps on sidewalls.
Rear driver's firestone wilderness at tire p235/75r15 blewout on 3 different spots on sidewall, causing damage to vehicle, there are stress marks coming from the rim and up on other tires.
The left rear tire blew out on sidewall just below the tread. The tire did not go flat all at a sudden, but slow enough for me to be able to keep control of auto. The failure being so close to the tread and being that this series of tires is in question i feel that a report should be made.( dot number: w2hlrinint tire size: p235/75r15 )
I have been inspecting these tires on a weekly basis since the problems with wilderness at's became public knowledge.the subject tire are not part of the recall because they were manufactured in canada.this weekend i noticed cracking where the tread and sidewall meet.it appears that this will lead to trread separation.i have replaced all 4 tires.i believe that it is time for the government to force firestone to recall all wilderness at's regardless of the size or the manufacturing facility.firestone has refused to reimburse me for the replacement tires.( dot number: vnhl tire size: p235/75/15 )
While driving and without warning, the right rear tire experienced a blowout, the driver was able to maintain control of the vehicle(michelin ltx m/s).*jg
I have a 97 ford explorer - the tires on my suv now are direct from firestone.i just wanted to note that factory tires that i had originally did in fact 'almost' split.by the time i had them replaced (at around 50,000 miles) there was a 6" line of steel showing through rubber on the inside sidewall on the back two tires.i'm very glad that i got them replaced when i did - but i thought that this information might be of some help.the only symptom that i had was a shake in my car once i hit 70 mph.if i had not done any highway driving i never would have known about this until it was too late.(except for having it serviced and lifted - regular maintance would not have required someone looking at that inside sidewall. ( dot number: tire size: p235/75r15 )
Firestone wilderness at tire p235/75r15 dot vnhl1p1486 went flat due to sidewall separation.
I have been inspecting these tires on a weekly basis since the problems with wilderness at's became public knowledge.the subject tire are not part of the recall because they were manufactured in canada.this weekend i noticed cracking where the tread and sidewall meet.it appears that this will lead to trread separation.i have replaced all 4 tires.i believe that it is time for the government to force firestone to recall all wilderness at's regardless of the size or the manufacturing facility.firestone has refused to reimburse me for the replacement tires. (dot number: vnhltiresize: p235/75/15)
All 4 firestone wilderness at tires p255/70r16 are cracking on the sidewalls, cracks begin where the tread starts, dot w2cu.
Pe00 020; was checkingtires andnoticed that all four tires are cracking all around the sidewalls. Firestone, wilderness#at, p25570r16, dot vncu1tx237.he will get in touch with firestone.
I have a 97 ford explorer - the tires on my suv now are direct from firestone.i just wanted to note that factory tires that i had originally did in fact 'almost' split.by the time i had them replaced (at around 50,000 miles) there was a 6" line of steel showing through rubber on the inside sidewall on the back two tires.i'm very glad that i got them replaced when i did - but i thought that this information might be of some help.the only symptom that i had was a shake in my car once i hit 70 mph.if i had not done any highway driving i never would have known about this until it was too late.(except for having it serviced and lifted - regular maintance would not have required someone looking at that inside sidewall. ( dot number: tire size: p235/75r15 )
1997, ford, explorer, firestone wilderness at tires size p235/75r15 dot#vnhl1py027, original equipment. Consumer noticed tires were cracking all around sidewall where they would have separated, but consumer replaced all four tires.
1997 ford, explorer withoriginal tires. Approximate mileage 38,000, tire size p235/75r15, and dot#w2hl. All 4 tires were dry rotten completelyaroundsidewall of the tires.
Firestone wilderness at tires p235/75r15 dot vnhl experiencing crack on sidewall at the base of the tread, tire have been rotated every 4000 miles.
On july 21 2000, while driving at 60 mphpassenger's side rear firestone wilderness tire p23575r15 blewout, and whole sidewall had come off. Consumer maintained control ofvehicle.the blowout caused damage to the vehicle.
While driving and without warning, the right rear tire experienced a blowout, the driver was able to maintain control of the vehicle(michelin ltx m/s).*jg
The sidewall failed on this tire.to date two other tires are showing similar damage.i am a pretty good driver and do not rub my tires on curbs, etc.it is almost like the sidewall is peeling away exposing a white layer beneath.naturally the recent news prompted this response, but my concerns are very real.thank you and keep up the great work - i sleep better at night knowing you are protecting my family's interests.( dot number: tire size: 23575r15 )
Faulty firestone wilderness at tires caused vibration while driving and consumer noticed cracks in the sidewall, consumer replaced the tires.nlm
All four tires were showing a cracks all the way aroundthe sidewalls. Consumer tookvehicle to a local dealership, and mechanic advisedhim to have tires replaced soon as possible.tires replaced by dealer at no cost.*ml
While driving and without warning, the right rear tire experienced a blowout, the driver was able to maintain control of the vehicle(michelin ltx m/s).*jg
Spare tire is stored underneath rear of car secured by a winch and cable which rusted and broke, dropping spare tire to ground, creating a high speed hazard for traffic following me.
Dt*: the contact stated the spare tire fell out of the mount while driving along the road at 20 mph.the cable failed next to the tire.the spare had not been used since the purchase of the vehicle.the contact has the affected parts.the service dealer and the manufacturer were not alerted.
Spare tire size is insufficient for vehicle.
When a michelin dealer recently replaced the four 16 inch255 firestone tires, he commented that the spare is a firestone 15 inch 225 tire.is it safe to mix thes sizes?the 16 inch tires were original equiupmenton the car -- not purchased as an option.ford has not responded to my inquiry.
I purshased a ford explorer sport 4x4 with 16 inch tires and i went to replace my tires because of the recall on the firestone tires and i found out that the spare tire is only a 15 inch so i called the dealer and customer service to ask them why i recieved a 15 inch tire as a spare and they told me that it was o.k. To use a 15 inch tire until i could have my other tire fixed in case of a flat.i thought that it was wrong an a safety issue but they assured me that it would be o.k. So i was trying to find out if that was true if you could please let me know if that is safe or not you can e-mail me at [email protected]. Thank you.
Consumer feels the wheel design of the spare tire is defective.
The spare tire is smaller than the original tires.
After buyingvehicle, found out that spare (p255/70r15) tire is a different size thanregular tires (p255/70r16) onvehicle.consumer believes it is unsafe in case of replacing tires withspare one.
While driving at a low speed in the drivewayspare tire detached fromvehicle. Driver found the cable that was holding the tire, it looked shredded.
Consumer noticed an oblong worn place on the tread near the sidewall that worn down to the cord on a firestone wilderness at tire (p235/75r15), consumer replaced all the tires and later received the recall letter but didn't have the dot#'s to see if the tires should have been included, the spare tire was not included in the recall so the dealer assumed the other tires were not included, the consumer is requesting reimbursement.
Pe00 020; took his vehicle toford dealership for check up. Mechanic told him thattires will perform with less inflation of tire for better performance.there are stress marks all four tires have markings. Firestone, wilderness#at, p2357515.he has contacted firestone.
Firestone wilderness at tire (p235/75r15) dot w2hl caused vehicle to pull to the right at all speeds, consumer states vehicle rode rough, left front tire experienced steel belt separation, visual inspection of tires showed no problems.
My tire lost the tread on the highway as described by the recent news stories about the firestone tires.when i took it to a firestone dealer they were not recalling my tires because it was not manufactured by the decatur plant.i would like to submit that all of these tires are a safety hazard and all should be recalled. ( dot number: tire size: p235/75r15 )
Pe00020; bought used a1997 ford explorer, tires p23575r15, dot w2. All tires have cracks forming around the tread and the sidewall which indicatestread separation.firestone contacted.please provide further information. Firestone wilderness at p235/75/r15 *mw
Pe00 020;consume r was traveling about 65mph onhighway andheard a rattling noise and felt vibration inside vehicle.he was able to pull over to the shoulder, and noticed thatleft front tire tread had separated.firestone, wilderness#atx, p2375r15 # . There were no injuries to report.
Pe00020, tire tread separation: all four have signs of tread separation. Tires have cracks that go all the around the tire, just down from the belts.tires are wilderness at, p23575r15, dot # vn. Original tire equipment.please provide any further information.
Consumer firestone tires were faulty causing the vehicle to weave and vibrate while driving, consumer replaced the tires and requested reimbursement but was denied because the tires were purchased from a competitor prior to aug 9, 2000 (firestone wilderness at).
All 4 tires showing signs of tread separation. Not a part of the original firestone recall. Have replaced all 4 tires with a set of goodyear wrangler ats. Still have possession of the firestone tires as i am trying to heighten the awareness that there may be problems with the wilderness at tires from other firestone plants other than decatur, illinois and hopefully get some type of reimbursementfor having defective tires.( dot number: vnhl1py176 tire size: p235/75r15 )
All four firestone radial atx tires (p235/75r15) were replaced due to belt separation, consumer is requesting reimbursement.
While driving about 70 left rear tire had a tread separation.driver could not control vehicle,changing lane because of the separation.firestone, wilderness at p235/75 r15 dot w2hl027477.
Pe00 020;consumer has firestone, wilderness#at, p2357515,#dot plan was vd. Consumer is concerned about a reimbursemnt $448.75.
Tread began to separate but tire did not deflate. Tire was replaced at firestone dealer under previously purchased "road hazard' warrantee at 50% cost. We were not aware of any recall at this time. Please include our data to support inclusion of these (wilson, nc plant) tires in an expanded recall. Thank you.( dot number: w2hl1py097 tire size: 235 75r15 )
Suspect damage related to recall.tire made in canada.cracks in valleys of tread.small cracks around sidewall - all tires similar.reported to firestone 3 weeks ago and they indicated oxidation then showed me 4 other tires that did not have similar cracks, explaining this was normal.8/26 firestone dealer (columbia, md) agreed to replace, but had to order.( dot number: tire size: 255r16 )
The steering wheel and truck started to shake, upon inspection consumer noticed that the firestone wilderness at tire tread separated form the tire but the tire remained inflated (p23575r15).nlm
Inspection revealed that all firestone wilderness at p23475r15 tires have cracks around tread line, dot # w2hl, dealership will not replaced free of charge because tires not involved in recall (oot-005). Cj
While traveling 70mph heard loud noise, left rear wheel froze. Vehicle veered to left over 2 lanes & then right over 2 lanes. Spun around & was facing oncoming traffic. Went backwards & hit a culvert. Took off & was air borne. Landed upside down. Unlocked seat belt & crawled out. Police and emergency vehicle arrived. Informed consumerthat tire tread separated & wrapped around axle. Vehicle totaled. Tires were firestone radial axt. The consumer stated that he didn't get any kind of reimbursement for the tires and no offer of settelement from ford motor company.
While consumer was coming back from the airport she heard vibrating noises coming from inside ofvehicle . She got out of vehicle to check the tires.got back intovehicle,decreased speed, andnoticed more trembling and vibrating noises.she proceeded to pull over to the shoulder, and noticed that tread came off passenger's tire. Also, the tire tread damaged metal part of the bumper.
Faulty tires cause humming noise while driving, tread wear and vibrations, the consumer replaced all four tires and request reimbursement (firestone p235/75r22l all terrain sbr owl tires, vnhl 1py - 017 d22 7477).nlm
Firestone wilderness at tires involved in recall 00t005, were in the process of tread separation.
Traveling 65075mpha loud noise was heard & then the left rear tire blewout.lost control of vehicle. Hit edge of road & rolled several times. Landed up right. Vehicle's other 3 tires were flat, but no tread separation. Vehicle was totaled. Received no substantial injuries. The groves had slits all around the tires near the tread. The tread on the left rear was attached to the tire but slightly off. Was treat at emergency room & released.firestone wilderness at, p25570r16 with 73,000 miles.
A split notice in the tires frominside of front driver's tires on a ford explorer. Tires replaced byaftermarket tires, and not available for analysis.the tire tread separated and the tire was destroyed.
These tires, although not recalled, show a circumferential crack at the lateral edge of the tread line.no accident involved and i replaced the tires voluntarily with another brand.these tires need to be investigated and possibly recalled - they show the same premature wear pattern as the recalled tires that were presented on dateline nbc.thank you.( dot number: vnhl tire size: 235/75r15 )
I've had three wilderness at tire failures.one resulted in blowout at interstate speed.the last two were caught in the tread bubble up stage by me before a blowout.( dot number: tire size: 235x15 r75 )
Tread is separating from all four tires, and none of them are on recall.steel belts are showing through the tires.
The firestone wilderness at tires (p235/75r15) on vehicle were not included in recall, however the tires showed signs of tread separation, the consumer replaced the tires at a pro-rated cost and is requesting reimbursement, the first firestone center the consumer went to stated there were no defects with the tires, but two other firestone centers stated otherwise.
6 tire failures in the last 3 years on an average of every 5000 miles on the failed tires, under normal driving conditions.( dot number: tire size: p225/70r15 )
Consumers firestone wilderness at (p235/75r15 dot vdhl) tires were deterioarting on the sides near the tread and consumer replaced them prior to recall notice, consumer complained about the noise the tires made and steering when braking, after consumer replaced the tire the problem stopped, consumer request reimbursement.nlm
The tread stripped off the tire, but the innertube remained intact..it still it full of air with no tread on it.the loose tread beat the underside of the wheel well, causing some visible damage.this is obviousely a tire problem and i think firestone should be held responsible.( dot number: tire size: p235 75r15 )
The consumer is having trouble receiving replacement tires for the recall (oot-005), the dealership in florida will not put the consumer on a waiting list for the replacement tires unless the vehicle is checked prior, however the vehicle is in new jersey, unable to travel due to defective tires.*mjs
Consumerhad found out cracks on tire treads.dealer told consumer that tiescould separate if kept driving .then, replaced four tires. Ford, explorer, 1997, p235/75 r15, dot sn.firestone dealer replaced four tires.
Firestone wilderness at tire treads failed (p235/75r15).nlm
Two of the consumer firestone tires started showing the cords, consumer replaced those two and about 45 days later the other two started showing the cords, tires were recalled but consumer did not have all the original tires so the dealer would only replace the one the consumer still had.nlm
The consumer submitted a claim for reimbursement of faulty firestone wilderness at tires, the tires were clear the recalled tire bearing vdhl in the dot serial number, the manufacturer denied reimbursemtn stating the the tires were not included in recall 00t-005.nlm
I was driving to an amusement park on sunday, 8/6/00 afternoon.i was the only adult in the vehicle.my oldest daughter, my younger brother, and my nephew were all in the back seat of the vehicle.i noticed the vehicle vibrating quite a lot as i increased my speed to 60 mph. My daughter even remarked at how badly the car was shaking.i slowed the speed to 55 mph.as i drove south on i-45 , towards the pierce st. Exit,in the inside lane, i heard a loud pop, and saw a black piece of rubber, and something shinyrip away from theleft, rear of my vehicle. Myvehicle began to go out of control, but i managed to steer it to the inside shoulder of the freeway.my sister who was following me stopped in front of me and got out of her car.we both took a look at what she told me was that my left, rear tire had come apart.sure enough, the rear, left tire tread had torncompletely away from the rest of the tire.after i contacted my husband, and managed to drive the vehicle off the freeway, we noticed that the tread had cut the hoses to the gas tank, exposing the main line to the gas tank.needless to say, we could no longer drive the car, and had to have a wrecker take the vehicle to local ford dealer in town.( dot number: tire size: p235/75r15 )
Consumer replaced all 4 firestone wilderness at ( p235/75r15 1055) tires, consumer was advised by dealer that tires were not apart of recall, even though tires were showing abnormalities of tread separation, consumer believes that tires should have been part of recall.
Cracking at tread layer very apparent.firestone letter says "the first indication that [separation in the tread area] is occurring could be a bulge in the tread area and/or a thumping noise."this is exactly what is occurring in the right-front tire.the tires lives should not be over, there is still plenty of tread left.( dot number: vnhl1py277 tire size: p235/75r15 )
Peoo 020;consumer tookvehicle to firestone retailer.andattendant told him that one of the tires was on recall., andother tirehad t tread separation.tires were firestone #atx, p23570r15, #dot vd.
Pe00020, original, tire size p23575r15,rear driver's tire tread separated and caused major damage towheel well and rim. Firestone wilderness at tires, dot w2hlipv.
Firestone wilderness at tires experienced tread separation, causing vehicle to pull and shake at higher speeds.
The firestone atx tires developed flat spots, erratic wear patterns, noise and deterioration at the sidewall at the tread lines, consumer replaced the tires with a set of firestone ht tires which are starting to develop flat spots like the atx's did.
Pe00020; tire tread separation: while driving at any speed,truck pulled severely to the right.tire on the driver's right front side continued to shear on the inside.tires werefirestone wilderness, size p23575r15,original equipment sold withexplorer.tires were alignedand switched around, but continued to pull to right, and sheared the tires.*ml
Since ownership tires wear out easily, front tires have been replaced twice, tires have been balanced and rotated and also loose air, while driving one of the tires experienced tire separation, all 4 (firestone wilderness at p235/75r15) tires have been replaced, consumer felt that firestone should have been responsibile for tires, but only the spare tire qualified for the recall.
Pe00 020.consumer was traveling 15mph on highway and while approaching a stop sign,right front tire tread separated from the vehicle.he was able to pull over toshoulders. Firestone, wilderness at, p25570r16, fdot w2cu1px.there were no injuries.
All four firestone tires experienced tread separation which caused noise and uneven ride, consumer purchased four new firestone wilderness tires and kept the spare, after consumer heard of the recall he inspected the tires and found that the spare was included in recall, consumer request reimbursement for replaced tires and spare.nlm
Driver experienced brief vibration, tire tread separated and wrapped around axle causing it to break, vehicle rolled over 5 time, front and right rear passenger killed on impact, driver sustained major injuries (1 mos. Hospital stay), one persond had minor injuries (bruising-scraping), one person had lacerations and neck injury (firestone firehawk size 10.5x33.15).nlm
The firestone atx tires developed flat spots, erratic wear patterns, noise and deterioration at the sidewall at the tread lines, consumer replaced the tires with a set of firestone ht tires which are starting to develop flat spots like the atx's did.
The tread came off of my rear left tire when i was eastbound on i-10.the tread wrapped around my axle and i lost control of the vehicle.the car spun 180 degrees and finally came to a halt in the highway median.( dot number: )
Vehicle had brand new tires on it when it was bought in april, so tires had less than 6000 miles when tire failure occurred.the three remaining tires now have alittle less than 10,000 milesand they all show signs of seperation. The tire failure that occurred happened on interstate 64 east, just west of charlottesville, va. The road conditions and weather were ideal except for the heat.we had gone approximately 5 miles after a lengthy stop for food and gas when the tire failed, with no warning. We swerved to the left onto the shoulder of the highway and luckily there was enough shoulder to "catch" the vehicle. When the tread came off of the tire , it beat up the fender and the front bumper and then kicked out to the side of the vehicle were it tore the mouldings off of the side of the vehicle.we now have a claim filed with firestone for reimbursement for our insuance deductible and cost of a new tire.( dot number: vd tires tire size: p23575r15 )
The original firestone wilderness at p235/75r15 105s m/s tires on the vehicle were replaced, the tires had cracks in the sidewall at the tread line on all four tires which caused a choppy and noisy ride, consumer is requesting reimbursement. *mjs
Outer tread is peeling away from the rest of the tire.( dot number: tire size: p235/75r15 )
Consumer went in to have tires rotated and balanced, consumer complained that tires were noisy and starting to make a thumping noise mechanic inspected tires, and found tires to be cracking between the cleats on all 4 tires which means tread separation was in its beginning stages, consumer has replaced all 4 firestone wilderness at (p235/75r15) although tires not a part of recall.
Pe00020; tire tread separation: while driving about 65 mph tread on the driver's rear side tire came off. Driver was able to control vehicle, which was a 1997, explorer.tire was a firestone wlderness ht, p22570ri5, original tire equipment with 36,800 miles.owner has not been able to reach firestone at the customer's service number.dot #w2uu1p0187, 2 tires have experienced tread separation, one separation caused damage to the vehicle.
The driver lost control of the vehicle and crashed as the tire tread separated. Yh
All four tires had visible cracks at the tread sidewall, consumer replaced all four tires and they were not included in recall, consumer request reimbursement.nlm
While driving the firestone tires blewout and the tread separated from the rest of the tire causing extensive damage to the quarter panel of the vehicle (firestone wilderness at p235/75r15 had 17000 miles on it).nlm
One tire came apart and consumer replaced all four tires with a different brand, consumer request reimbursement (firestone wilderness at p235/75r15).nlm
The tire blew on interstate i-69 on clear roads, overcast day. The driver rear tire lost its tread which flipped up behind the suv causing damage to the rear of the vehicle. I began a right hand spin which i got out of and then spun 180 degrees and entered the median backwards travelling approximately 300 yards before coming to a stop. Several witnesses gave statements to the eaton county sheriff's department indicating what occured after the tire blew out. I sustained neck and back injuries. ( dot number: ? tire size: p235/75r15 )
The right rear tire of my vehicle the tread separated this caused the vehicle to swing right and run off the right shoulder.
While driving about 70 mphvehicle start vibrating. Then, felt a pop on the tire where the abs light come on, and consumer kept control of vehicle with firestone tires. Firestone wilderness at p235/75/r15 *mw
Tread separated from left, rear tire at highway speed without warning, lost control of vehicle as a result, went onto left shoulder of road, corrected to come back to left lane and explorer began to roll, rolled approximately two times before landing on right shoulder of road.( dot number: )
No injuries, one car accident. Cr advised firestone atx p235/75/r15. (claim# 59-v543-719) *mw
Pe00-020, tire size p235/75r15, dot vnhlipy456, original equipment on ford, explorer, 1997. 2 popular tire shops have claimed all 4 tires' tread was separating. Tire there was a line going aroung the tire ,underneath tread near sidewall.the customer states that firestone dealer was unable to replace the failed tire because there were no tires in the store according the dealer.
Firestone tires provided poor handling and uncomfortable ride prior to recall notice 00t-005, tires also exhibited unusual wear even after rotating the tires twice in one year, consumer replaced the tires and request reimbursement.nlm
With 7/32" tread depth remaining,tire tread began to separate from the body of the tire.i kept the tire for your examination should you desire. (dot number: w2hltiresize: p235/75r15)
While driving tires would would wear out excessively & would fail to maintain air in tires. Would be driving on the steel belt in tires.front tires were the problem.two rear tires could not maintain air, but were not wearing excessively. Tires were not recalled. Firestone, wilderness at,p235/75r15 with 15,000 miles.
Ontires near the tread & sidewalls where they meet are cracks going around the tires. It's on all four of them. Right rear tire tread is beginning to separate. Vehicle was parked.firestone wilderness at p255/70r15 with 59,000 miles. The dot code 8 w2.the cracks on the tires (four of them) slowly spread all the way around the tires and some cracks began to spread apart and separate.
The firestone wilderness at tires werereplaced prior to recall (00t-005). Owner requesting reimbursement. *cj
Pe 00 020/ tires tread separtion: vehicle experieced a right rear tire separation while traveling at highway speed of 65-70 mph in a ford, explorer, original equipment,p235/75r15, and dot#vnhl.no injuries reported.please provide any further details. The consumer states that there was property damage done to the vehicle, the dot#vnhl.
While traveling on highway at 55-60 mphand without any indication tire had a blowout . The tire was shredded with the belt being totally separated.the tire was not on recall.
Wilderness at original equipment on a 97 explorer. While driving 70mph the left rear tire tread separeated, causing damage to the finder and brake housing. The customer states the problem that has caused the recall is the same with that the customer is experiencing and should be included in the recall.
After seeing back tire on driver's side separating to the point where consumer sees wires intires, and tread separating, called dealer of firestone, and was told that he has to speak withdealership where he purchased vehicle. Also, that if his tire was not on recall he would have to pay full price for replacements.
We were driving back to az from pa on i-40 in ar when our front left tire disintegrated.there was no noise just the sudden violent shaking of the vehicle, fortunately we were able to keep control of the vehicle and get it to the median of the highway.when we got out the tread was completely gone and all that was left was the two side walls of the tire.we had only been driving a few hours that day and it wasn't that hot of a day, it had been raining and was getting ready to rain again.the tire pressure was ok just 1 week prior.i have heard about the recall of this type of tire and am concerned that even though my tires were not made in the effected illinois plant they are also defective.my tires say they were made in canada.( dot number: not listed tire size: p235/75r15 )
Pe00020,tire tread separation: while driving about 30 mph a nail punctured the tire on the rear driver's side. Whentire was taken to be repaired, it could not be repaired because of tread separation. Tire size p225/70r15, dot # w2. Original tire equipment on a 97, ford, explorer. Tire mileage about 50,000.
This tire broke down on the inside. I am now using 4 of the same tires and am very woried that the same thing will happen to them . I understand there is no recall for this tire. Will the company stand behind this product? .( dot number: tire size: 225/75/r15 )
While driving in heavy traffic the left rear goodyear wrangler tire blewout causing the vehicle to veer sharply to the side, the tread separated and the tire completely disitegrated, consumer replaced all four tires and request reimbursent.nlm
Firestone, wilderness/at tires on this vehicle. Sidewall peeledoff just like a banana.this incidentoccurred once again wheretread separated. Firestone wilderness p235/75/15 *mw
The firestone wilderness at p 235/75r15 tires on the vehicle are not included in the recall (00t-005), however they are experiencing dry rot and separation problems, consumer is requesting reimbursement for defective tires. *mjs
I have the firestone wilderness at tires with the code vn made in canada. I took the car to firestone and they said the tires are safe, but, there is a hair line crack all aroubd the tires (all four) on the side near the top of the tread area. This looks like all the pictures of the tire seperation that have been in the newspapers and tv. Firestone said they are safe, but the crack does not look safe to me.( dot number: vn tire size: p235/75r15 )
These tires are original equipment ford explorer tires with 31,000 miles. These tires are not listed in the recall.these tires all show very obvious seperation cracking around the circumferance of the tire about 3/4" down from the flat of the tread.the cracks are on both the inside and outside sidewall.i have contacted the local firestone store, manager shane mcgrane, who agreed the tires did not look quite right, but refused to do anything saying that he is a independant dealer for firestone and since the tires are not listed as recall, firestone would not reimburse him.i then contacted the dick witham ford dealership, showed them the tires, service manager, brant walters, who looked at the tires, agreed they did not look quite right.witham ford decided they would do nothing, as the tires were not on the recall list.they suggested i contactfirestone. I called and talked with the iowa district firestone representative, harold lee, who was really too busy to talk to me.he refered me to his employee larry desalvo, 319-388-6017, who has refused to return my phone message calls.it does not take a genius to look at the tires and tell they have seperation cracks, not weather checking, and do not look right, however both ford and firestone are passing the buck.these tire i believe may also have a very serious safety problem. It is only a matter of time before the tread seperatesi am asking your help in resolving this matter.( dot number: vdhl tire size: p235/75r15 )
All four tires are cracked at the tread line, consumer replaced them on 11-aug-00 before they fell apart. Tires made in canada & 3 different dealers said they were defective, there is still 8/32 tire tread on all 4 tires (firestone wilderness at p235/7-15).*et
Belt seperation at sidewall has exposed steel cords, tire has more than 8/32 in. Of tread on tire , tire has been determined to be unsafe by dealer but due to the wrong dot number refused to replace under current recall status. Dealer also advised that he was owed more than $30,000 in tire replacment from firestone.( dot number: w2hl tire size: 235 75 r15 )
While driving the left rear tire tread separeated causing the driver to loose control of the vehicle and run off the roadway into a fence line and rollover three time landing upright, all four occupant were injured (texas peace officers accident report, bridgestone/firestone, p235/75r15, radial atx m/s, vdhl1pm286, left rear).nlm
The treads of two tires failed 2 weeks prior to recall notice 00t-005,the consumer requested reimbursement but was denied (firestone).nlm
Firestone atx tire right rear tread separated and two additional tires failed on the highway two years prior to recall notice 00t-005, consumer request reimbursement.nlm
Firestone atx tires p235/75r15 experienced tread separation on both front tires, consumer is requesting reimbursement.
Tire blew out on major highway.caused vehicle to spin out of control into oncoming highway traffic.narrowly missed several head-on collisions.truck was skidding on rims.still have tire remnants.exactly as described in usa today article.police responded, but no report taken, as there was no collision.( dot number: tire size: 235/75/10 )
Noted hairline fissure circumferentially at exact level of tread separation depicted in cbs news report of aug. 8,2000.told by local firestone store manager this was "normal".offerred me a new set of tires at a discount.i believe this to be a safety defect which according to law requires free replacement.i have photos of defect.( dot number: ? tire size: p235/75r15 )
Consumer replaced the tire prior to receiving the recall notice, dealer refused to refund the full cost of the replacement tires.nlm
Consumer experienced vibration while driving, took vehicle to dealer for inspection and found that the left front tire interior side had experienced tread separation, tires are firestone atx p235/75r15 dot w2hl19m296.
Equipped withwilderness/atx tiresvehicle experienced tire separation to the rear driver side tire while traveling onhighway at 70 mph. A ford dealership was contacted,and replaced the tires with two new wilderness tires.
All 4 tires showing signs of tread separation. Not a part of the original firestone recall. Have replaced all 4 tires with a set of goodyear wrangler ats. Still have possession of the firestone tires as i am trying to heighten the awareness that there may be problems with the wilderness at tires from other firestone plants other than decatur, illinois and hopefully get some type of reimbursementfor having defective tires. (dot number: vnhl1py176tiresize: p235/75r15)
The tire which is not one of the widerness at tires currently under the recall program, has tread seperating from the tire body. I doscivered this via visual inspection. Luckily this was just prior to my son driving 300 miles back to school. We replaced the tires with another brand. Both ford and firestone have been notified but neither have indicated any action will be taken.( dot number: w2hl tire size: p235/75r15 )
The firestone wilderness at 235/75r15 tires have cracks on the sidewall just below tread, one tire failed while driving at freeway speed. *mjs
I am hopeful that the nhtsa will examine and place a warning on these tires, because i feel the are unsafe.i had an incident where one of the tires blew out from the side at a moderate speed (35-45mph) for no reason.the service tech at the tire dealer that i went to examinded the tire, and could find no punctures or leaks.the other 3 tires were all at the proper air pressure, so he told me that he couldn't see any reason why this tire blew out, and that it was just a bad tire.this all happened way before any public claims regarding problems with firestone tires were made, so he wasn't being prejudiced.i feel very unsafe due to the fact that i am still driving on 3 of these tires.the 235-sized tires made from the same plant were included in your warning, so i don't understand how the 255's could be any safer, simply because they are 2 cm wider.do those 2 cm mean that the tire was made properly?i doubt it.well i would like to thank you for all the work you have already done in this matter, and i hope you will continue to bring matters like these to the publics attention.please help me before the rest of them blow up!thank you -- jeremy.( dot number: w2 tire size: p255/70r16 )
Pe00-020 consumerhas found crack on the grove of the tire where had taken to firestone dealer, but tires were not included on the recall by dot information.ford, explorer, 1997, p235/75 r15, dot vn.
The firestone wilderness tire blew out and caused the ins to loss control. Firestone radial atx were also on vehicle. V1 had a tire blow out. This caused the vehicle to flop over. Insured would like an investigation of the vehicle and the tires. According to insured, a lawsuit may be filed against the tire manufacturer. (claim# 53-c563-980) *mw
This tire broke down on the inside. I am now using 4 of the same tires and am very woried that the same thing will happen to them . I understand there is no recall for this tire. Will the company stand behind this product? .( dot number: tire size: 225/75/r15 )
The firestone tires experienced irregular tread wear, noise and vibration, consumer replaced all four tires and requested reimbursement but was denied because the replacement tires were purchased prior to january 1, 2000.nlm
Pe00 020; consumer hadtires inspected by firestone.tires were cracked all around .they were firestone wilderness #at, size p235/75r15,dot number was not availale, but hadw2 production code which indicated that these tires were produced in wilson, north carolina.
Pe00020;3 tires replaced original equipment on a 1997 ford explorer, tire size p23575r15.4 out of5 tires haveabout 15000 to 28000 miles on them, one of the frontal tires were manufactured at a different assembly plant.one frontal tire around the sidewall areainside and the outer side of the tire has cracks.other two tires were manufacturedat the decatur assembly. Please provide any further details. Firestone wilderness at p235/75/r15 *mw
Pe 00 020/tire tread separation: 1997 ford, explorer; original equipment, tire size 235/75r15, dot# vnhl1py237 (on three tires) and dot# vnhl1py207 (on one tire) was inspected by a goodyear's center,and noticed cracks where the tread met the crown of the tire.left rear tire was more severe then the others. Firestone notified, and informed that tires was not cover under recall. Dot vnhl1py207 for the right front and spare tires.
I have had two different "thread peels" on these tires.in one case, the tire blew and i almost lost control of the vehicle.damage that time was $924 because the thread caused damage to my left rear panel. Firestone replaced the tire and paid for the damage.this was around jan of 1999.this january, 2000, i lost another tire but this time the tire went down more slowly and did not cause any damage.firestone again replaced my tire and i was paid this april 2000.in both cases, i was driving at 70mph and the tires went out after i was driving over 350 miles.i have asked firestone to remove these tires and replace them with another brand.i have an appointment with firestone wed.( dot number: )
Consumer has 4 firestone wilderness at size r25570r16 (dot # w2101fx067) tiresleaking air.these tires were involved in recall campaign 01t006000.ford refunded two tires as part of refund promotion.however, consumer is seeking reimbursement from firestone for the 2 remaining tires.
Tire tread layer separated from the steel-belted layer creating a 15-by-5-inch flap.we were lucky....we caught the problem before the tire blew.( dot number: )
Firestone wilderness at tires (p235 75 r15) were showing signs of tread separation, cracking, and vibration, the consumer replaced the tires.
Original equipment on a 1997, explorer,p235/75r15 size, dot#: vn. Tread on all four tires is starting to separate.the customer purchased four new tires to replace the failed tires.
Tire was knocking, took suv in to firestone dealer, they told me the tread had separated.(it had not yet departed the tire). (dot number: w2hlipy157tiresize: p235/75r15)
Pe00 020; consumer tookvehicle for a brake job,andmechanic noticed thattire tread wasstarting to separate. Also, there were stress marks and cracksinside of the inner sidewall.firestone wilderness#at, p23575r15, plant code #vn. Consumer stated that he had tire replaced by goodyear.
The consumers firestone wilderness atm tires were determined to be defective by the dealer, the dealer had no tires available to replace the defective ones so the consumer purchased tires from another tire center, the consumer returned the defective tires to firestone then was told that his tires were not a matched set and that only two were elegible to be returned, the consumer request reimbursement for faulty tires.nlm
From all documentation the consumer received from firestone and the acceptance of the tires by the ford dealer the consumer was assured that the tires were included in recall 00t-005, after submitting all reimbursement forms the consumer was sent a letter stating that the type of tire indicated on the refund request for was not part of the recall (firestone wilderness at).nlm
Consumer has a 1997 ford, explorer. Vehicle developed a shaking during driving. Vehicle wsa taken in for theproblem &passenger's rear tire belt inside was broken . Tire size p235/75r15.dot# unknown.dealer replaced1 tire at half price. The approximate mileage 30,415. Goodyear wrangler p235/75/r15 *mw
Consumer replaced the tire prior to receiving the recall notice, dealer refused to refund the full cost of the replacement tires.nlm
After starting my trip to north dakota, somewhere in georgia, my suv started to travel to the right as if the car was out of alignment.i drove to north dakota and then back.when i arrived back in jacksonville, on the 24th of july, i read an article in the paper about my tires.i tried to find out some information about having them replaced, but could not find any.i went to a tire dealer and had all four replaced.the right front tire had a six-inch opening and wear showing tread peeling off.the other 3 tires had a crack that went all the way around the tire where the tread meets the sidewall.as there has been no official word, that i can find, about how to be reimbursed for my having to replace the tires, i am patiently waiting for such information.i could have been killed or still sitting in some ditch in one of the more uninhabited areas that i drove through on my trip.this is outrageous!i checked my air pressure religiously as it makes for better tire wear and gas mileage.i can't imagine the number of those tires that were resold when turned in for new tires.thank you.( dot number: tire size: p235/75/15 )
Two firestone wilderness at p23575r15 tires went bad and were replaced at owner's expense prior to recall 00t-005, firestone was denied reimbursement. Cj
Firestone wilderness at tire caused vehicle to experience vibration, the left front tire experienced tread separation which caused the vibration, the spare tire also was out of balance and had tread separation, consumer replaced all tires and is requesting reimbursement even though the tires are not part of recall 00t005.
After driving cross country consumer noticed that the front firestone wilderness at tires were worn on the inside and had them replaced, soon after the left rear tire blewout while driving, consumer request reimbursement.nlm
My right rear firestone tire blew out while i was driving the explorer, causing me to lose control of the vehicle.i skidded into the path of an oncomming car and was "t-boned" by that car on my drivers side.the tire was recorded as "defective" on the police accident report.all comments are from the police accident report.i have no memory of the accident.i suffered a concussion and was flown by lifeflight to the nearest trauma hospital. I am still trying to recover and regain my life.please recall these dangerous tires before they kill and injure more innocent people.( dot number: )
The vehicle experienced two firestone wilderness at tire blowouts, tires are not included in the firestone recall. *mjs
Left rear goodyear wrangler tire (p235/75r15) experienced tread separation, dealer stated that all tires needed replaced and front end needed aligned, consumer is requesting reimbursement.
Consumer was driving a 1997 ford explorer. Rear passenger's tire started making a loud flapping noise.tire blew out and pulledvehicle hard to the right,across a 3- lane highway. No damages to vehicle.tires werethe original ones,tire size p235/75r15, and dot# not available.approximate mileage 107336. Firestone said they would make note of the problem. Firestone thinks the tire problem occure only in the south.
Hair line cracks around sidewall and unsual tread wear. Firestone notified, and informed consumer that tire was not covered under a recall. Please provide further details.
Right front firestone atx tire (p235 75 r15) experienced tread separtion causing the vehicle to do a 360 degree turn on the interstate, vehicle sustained damages.
Consumer states while driving she noticed vehicle was starting to make a strange vibration whenever she would reach speeds over 65 mph, consumer took vehicle in to local repair shop and was advised by technician that one of the firestone wilderness at tires(p235/75r15) had experienced tread separation, all four of the tires were replaced, consumer's tires were not part of recall but she was assured 3 months prior that tires were fine and they passed inspection.
While driving the left front tire tread separated causing loss of control of the vehicle and veered off the highway into a ditch, there were no injurires (firestone radial atx p235/75r5).nlm
Firestone wilderness at tires (p265 75 r16) experienced tread separation which was causing the vehicle to pull and vibrate at higher speeds.
Purchesed suv in may 1999 tires were finesuv was in texas form june2000 to mid aug 2000 leaving tex. Same time as recall checked tires and found cracking on all four tires cove ford in fort hood tx said they would not help went to gentellini was told they were dry rot.these tires are only 3 years old was not driven off road and all four are damaged.also i have come to find out that i only have a 15 inch temp spare tire how can i use that with my other tires being 16 inch?i do not have the 500.00 or more to replace these tires and don't understand how all four tires dry rot at the same time( dot number: w2cu1px tire size: p255/70r16 )
The firestone wilderness at tires (p235/75r15) on vehicle were not included in recall, however the tires showed signs of tread separation, the consumer replaced the tires at a pro-rated cost and is requesting reimbursement, the first firestone center the consumer went to stated there were no defects with the tires, but two other firestone centers stated otherwise.
Original tireon ford, explorer sport, 1997, p255/70r16(provide dot).one of the tires, consumer does not no which one, had slits all around the tire. Ford would not replace tires because they were not part of the recall, consumer replaced tires and is requesting reimbursement.
Pe00 020;consumer tookvehicle to a firestonestore, and they inspected thetires. Left rear tire treadseparated.firestone wilderness #ht,tire sizep225/70 r15.there were no injuries. Firestone wilderness 225/70/r15 *mw
Consumer replaced all the firestone wilderness at tires, due to cracks around the tread in dec 2000, however in may 2001 the original tires were recalled and consumer is now seeking reimbursement, but is getting the run around from the dealer.
Consumer noticed goodyear wrangler rt-s tires making an odd noise, replaced tires due to tires beginning to split, tire size p235/75r15, dot m6hltb1r286.
The tread of the left rear tire separated causing the vehicle to veer off the roadway, the driver overcorrected to return to the road which caused the vehicle to rotate clockwise, upon the vehicle sliding the left rear tire became deflated and the wheel began to gouge into the roadway causing the vehicle to overturn several times, the driver sustained contusions and abrasions to his arms and upper torso area, the left rear occupant was ejected from the vehicle ans sustained contusions and abrasions to his head, neck, arms and legs,the other three occupants sustained fatal injuries(attorney for clients, florida highway patrol investigation, firestone, no other tire info given)
While driving, right rear tire experienced tread separation, steel belt was showing while the tire stayed inflated, firestone pro-rated tire, however the dot was vdhl and consumer heard about recall00t005 and had all tires replaced, consumer is requesting reimbursement for the tire that was replaced prior to recall 00t005.tires were firestone wilderness at p235/75r15 dot vdhlipy137.
While driving the left rear tire tread separeated causing the driver to loose control of the vehicle and run off the roadway into a fence line and rollover three time landing upright, all four occupant were injured (texas peace officers accident report, bridgestone/firestone, p235/75r15, radial atx m/s, vdhl1pm286, left rear).nlm
Three tire failed, tires leak on side wall next to tread
On 4/28/00 i had my tires checked at firestone.replaced front two tires.mileage on vehicle was 56,405.back two tires had plenty of tread and did not need replacing.reason for replacing front tires was cupping on inside of front tires.on 7/12/00 the back left tire blew out on the interstate at 70 mph.car went off road and flipped three times...totalling vehicle.suffered broken ribs, concussion and other injuries.( dot number: tire size: p22575r15 )
While traveling on interstate 40 and suddenlyright rear tire blewout.was traveling about 60 mph, and was able to control vehicle. The road was wet with light rain at the time of tire blow out.consumer replaced all tires.
I took my car for inspection. I was told my tires didn't qualify. I pointed out to the firestone manager my left rear tire. The tread is separating and there are cracks around the tire and the others. I was told they would cover my tires under the recall. I am 400th in line. I have had to switch labor day travel plans to train travel. I do not have the whole dot code for my tires but it did include w2. I wanted to notify you of this failure as it is a different dot# then the current recalled tires.
Consumer received recall 00t005, when going to the dealer to have the tires checked and replaced, the dealer stated that there was a 3 week waiting period for tires to get checked and a backorder of replacement tires, the consumer replaced the tires and is requesting reimbursement.
Tread on all four tiresis separating. There are cracks all around casing near the where it meets the sidewall.had not taken vehicle or tires to retailer. Firestone, wilderness at, p235/75r15 ,dot code vn.
My wife was driving down the interstate back in april and she had a catastrophic failure of the right rear tire on a wilderness at.the dealer says it is a w2 tire though i have not visually verified it.the tire was replaced.no additional damage occured at the time, though it was very scarry for my wife.didn't think anything about it until all the current talk and she reminded me of the problem.now scarred to drive the explorer even though these tires are supposed to be ok.we have had one failure.( dot number: w2 tire size: p235/75r15 )
Pe00020;while driving 65 mph on the interstate tread onrear driver firestone wilderness tire (p235 75 r15) separated. These were the original tires purchased on a 1997 ford explorer.please provide additional information about tire size, dot number from tire, and vehicle identification number.the tires dot # is vdhl1py137.
Firestone wilderness at tires (p235 75 r15) experienced tread separation.
Pe 00020: while driving 75mph vehicle started to vibrate. Was pulling to side when a loud explosion was heard. Lost control of vehicle, went towards median & hit guardrail.air bags failed to deploy. When vehicle finally stopped, got out & checked. Noticed no tread onleft rear tire. No serious injury. Firestone wilderness,size p235/75r15 with 61,000 miles on it. Did not have the tire.
The left rear tire blewout causing the driver to loose control and travel to the right shoulder, the rim on the right side of the vehicle dug into the grass and soil causing the vehicle to roll passenger side down first, the driver was killed, the three other occupants sustained non-incapacitating injuries(texas peace officers accident report, p255/70r16, wilderness at m/s, w2cu1px106, left rear).nlm
Consumer replaced all four tires due to tread separation prior to recall notice 00t-005 (firestone radila atx tires), consumer request reimbursement.nlm
Consumer has a 1997 ford, explorer.original tires have 31,000 miles on them.tires size is p235/75r15, and dot # vnhl. There was about 3/4 inches of separation & cracking down onsidewall to flat tread. In & outside of the tires. Firestone wilderness at p235/75/r15 *mw
Pe00020;firestone, wilderness at original manufacturer's equipmenton a 1997, ford, explorer, tire size p23575r15, dotw2hl. Tread separated from the tires.the dealer replaced the failed tire (wilderness) at no cost to the customer.
Michelin, 17,tire information is not available. While driving side front and rear tires tread separated. Vehicle almost flipped over. Please provide any further information.
I felt a wobble while driving. Stopped at gas station and found that a chunk of tread was missing from the tire on the outside edge of the tread.it was a patch about 4" in diameter, and left two steel belts exposed. I took tire to firestone on 8/5/00, where i was told that there was no problem with wilderness at tires- just bad press. They tried to charge me $100+ for replacement, as a road hazard incident, and when i complained they reduced the charge. I did not install the new tire, but left my old spare in place, which was also date code w2. That tire had complete tread separation on 8/31/2000 which i have separately reported on another voq. The other tire was also of same date code with exactly same dot number. When i made the other report i mentioned the 8/5/00 incident, and incorrectly reported it to be a vd date code. I just found firestone receipt which shows the first failure like the second was with dotw2hl1py416 tire. When i contacted firestone about damage to my car caused by the tire failure, they asked me to ship the defective tire and all the pieces i collected off the street to them. Should i do so?( dot number: w2hl1py416 tire size: p235-75r15 )
Complete tread seperation/shredded with dealer documentation also i presently see evidence of another starting to seperatealso with the number dot w2hl. ( dot number: w2hl tire size: p235/75r15 )
One of the firestone tires on the vehicle experienced tread separation while driving, consumer replaced tire at that time, tires are not included in the recall. *mjs
While driving the tire tread split resulting in a blowout, during a tire rotation and balance the tire dealer stated the tread was splitting on another tire, consumers tire were not included in recall 00t-005 because they did not have the correct dot code (firestone wilderness, tires had 35k miles).nlm
While driving the firestone tires blewout and the tread separated from the rest of the tire causing extensive damage to the quarter panel of the vehicle (firestone wilderness at p235/75r15 had 17000 miles on it).nlm
Consumer received reimbursement ($100) from firestone for recalled spare but has not recieved reimbursement for the other wilderness at tires.nlm
Pe00020 ; original tires on a ford explorer 1997, p25570r16 109s m+s, w2cuitx087.all 4 tires cracked. Took vehicleto mechanic, and they suggested consumer remove tire. Firestone wilderness at p255/70/r16 *mw
Tread separation at 25mph on unpaved road.( dot number: w2hl tire size: p235/75r )
After hearing news on tv checked all the tires. Noticed that cracks appeared aroundedges wheretread meets the casing. Firestone, wilderness, p235/75r15,dot code vnhl with 30,000 miles.
While driving at 60 mphtread began to separate onwilderness/atx tire before it blewout. Firestone has been contacted. Firestone wilderness atx 235/75/r15 *mw
Two back tires andpassenger's front tire around the rim area are cracked. Consumer has a 1997, ford, explorer with original tires, size p235/75r15. Approximate mileage 42,000.
Consumer vehicle experienced a blowout prior to recall notice 00t-005 and consumer replaced all four tires and requested reimbursement but firestone denied reimbursement because the tires were purchased prior to january 1, 2000.nlm
Consumer replaced the faulty firestone tires (p235/75r15) prior to recall 00t005, firestone is denying reimbursement due to replacement tires being purchased 20 days prior to recall start date.
Consumer was traveling about 35mph on highway andheard a popping noise. Right rear tire tread separated fromwheel. Tires were firstone wildernessht.
After hearing news hype about tires & checked them noticed that all four tires were cracked or split near or ontread & sidewall casing. Took tires to firestone retailer & was informed tires will not be exchanged due to not being on recall. There was wear on sidewall &tread. Has invoice withinformation.firestone wilderness at with 40,000 miles, p235/75r15,dot w2h1.
All four of the firestone wilderness at 235-75-r15 tires have experienced tread separation where the tread and the tires comes together, tires are not included in the recall. *mjs
Vec1 had a blow out and the tire flew up and damageed veh1. Firestone tires blew out on v1 firestone wilderness at p235/75r15. (claim# 04-1179-892) *mw
I was driving 75 mph on the interstate when the right rear tire had the entire outer tread separate from the rest of the tire.the tire had about 45,000 miles of use.i then paid to replace the remaining tires at big o tires.( dot number: tire size: p235/75r15 )
The firestone wilderness at p 235/75r15 tires were replaced prior to recall due to one flat and treadwear and vibration problems. *mjs
The firestone wilderness at tire on the vehicle experienced tread separation and blowout prior to recall,consumer is being denied recall (00t-005) reimbursement. *mjs
The vehicle's firestone wilderness at p235/75r15 tires are showing signs of separation, however only one of the tires is included in the recall, owner is not satisfied with current recall and it may take up to 6 months to obtain replacement tires through recall replacement. *mjs
Pe00 020she had a blow out the front tire.then he took the vehicle to a firestoneand attendant from the firestone told him that the other three tire needed to be replaced the tire had stretch mark all around the inner side wall of the tires.the tire of firestone wilderness #at p25570r 16 the tires were replaced. Firestone wilderness at p255/70/r16 *mw
Pe00020; tire tread separation: all four tires were separating/cracking around tread line. Tire size was p25570r16, original tire equipment. Dealer was contacted about the tires. Owner was told that ford had no responsibility forthe tires. All four tires that cracked along tread line were replaced by the customer.
Pe00023; tire tread separation:firestone wilderness at tire on the rear passenger' s side has real deep dips in it where the tread is gone. The dips are on the inside of the tire, about 1/2 from the edge of tread.original tire equipment on a 1997, ford, explorer. Tire size p25570r16. Tire mileage about 45,000.owner has replaced all four tires.dot#w2cu1px.
Consumer firestone wilderness (p235/75r15) tires are not under recall notice but consumer experienced tread separation on three of the four tires one of which experienced a blowout resulting in damage to the vehicle, consumer replaced all four tires and request reimbursement.nlm
For about 2 weeks my vehicle was pulling to the right and the ride got increasingly rough.my husband took the vehicle to a tire store and found that the tread was separating and there was a bubble in the tire.according to the mechanic, the tire was about to blow out.we purchased a replacement tire (a firestone atx) and left the other three original tires on.i've since seen reports on problems with firestone wilderness tires so i wanted to report this.( dot number: )
The consumer replaced the firestone wilderness at tires due to tread separation, the tires were not included in the recall (00t-005), however consumer is requesting reimbursement due to defect. *mjs
Pe 00020: consumerwas driving 35mph & turned onto another road, whenright front tire blewout, causing vehicle to go into a ditch. Had no prior warning. Checked the tire & found tread had completely separtated. Still had the tire for the lawyer.firestone wilderness p235/75r15 with 25,000 miles on it.
Prior to recall notification 00t005, consumer noticed some fine cracking in the sidewall of both front tires, at the recommendation of the local tire dealer, consumer replaced both front tires, later the three remaining tires were replaced free of charge by a local firestone dealer, consumer is now requestng reimbursement for the previously purchased tires.
Tire tread separating is from sidewall (firestone wilderness at 235-75-25-r). *et
Tire blew out...firestone wildrness 235/75r15, vehicle then flipped killing the driver partial ejection from the vehicle. (claim# 01-6191-016) *mw
The consumer experienced a blow out prior to the recall. The tire ruptured where the side wall and the tread meet. (firestone tires)
Pe00-020, original equipment ford explorer 1996 tire size p25570r16109s with 55,000 miles.consumer took vehicle to merchant tires to have brakes looked at whenmanager of store stated that rear left tire steel belt on the side of tire was visible andcracking around the cross sites. At the time, consumer took vehicle to firestone,and was told that all 4 tires were experiencing defect. Firestone wilderness at p255/70/r16 *mw
I have hadd to replace 3 of 5 tires in the last 7 months due to tread separation. When i first reported the problem on 2 of the tires i was advised that it was only superficial.i continued to monitor the tires and two weeks ago had to replace them due to evident separation (i could put my finger in the cracks that had developed).i have returned to them due to tire cupping which was discovered by the dealer repair shop.i have been told by the dealer there is nothing wrong with my suspension.firestone is refusing my claim stating that the only way the tires could have become cupped is by some "ford vibration" or suspension problems.firestone advised me when i first went in the tires were overinflated.i had been driving for 30 minutes in 100 degree weather.when the manager checked the tires they ranged between 32 and 35 pounds.i advised him they inflated them the last time.he stated that the tires could be no more than 26 psi when cold and that when they heated up the variance would only be 3 pounds.he left for the evening and turned my vehicle over to the techs.when the techs returned the vehicle to me they state the tires were underinflated and had inflated them to 32 psi.i advised them their own manager had stated the tires must b e 26 psi but they did not reduce the inflation of the tires.i am concerned that due to the prior failures of 3 of the tires (one of which has become cupped) my vehicle and my family are in danger.i ma trying to get firestone to return my funds so that i can get tires from someone else imagine my frustration on that.( dot number: unknown tire size: 23575r15 )
Tread separation at 25mph on unpaved road.( dot number: w2hl tire size: p235/75r )
Original manufacturing equipment, tire size p23575r15 dot w2hl. While driving 50 mph,tread onleft rear tire separated and blewout, causing damage to the left quarter panel and running board, consumer replaced all tires and is requesting reimbursement.
Consumer replaced all the firestone wilderness at tires, due to cracks around the tread in dec 2000, however in may 2001 the original tires were recalled and consumer is now seeking reimbursement, but is getting the run around from the dealer.
I own a 1997 ford explorer sport, vin # 1fmcu24x2vub50580 purchased by me in december 1996 in nj, that has firestone wilderness at p255/70r16 tires. I went through a replacement on 12/11/98 that seems to be similar to the recall problems, where i found the treads on my rear tires to be splitting and starting to separate from the tire. I had the two rear tires inspected and replaced at the firestone dealer in gastonia, nc after paying a reduced price due to proration according to tread wear since i was lucky enough to be still under the tire warranty period (33,185 miles). This also brings up another concern, where i would like to know, since they are recalling these tires, will i be reinbursed for the monies spent in replacing the first two tires due to the defect? i still have two of the original tires on my explorer and since i live in south carolina (also a hot state), i am concerned on how long it would be before firestone gets the recall to those of us who don't live in the first two phased state groups for the recall. I do monitor my air pressure consistently, but travel 56 miles each way (112 total) to work each day via highway between gaffney, sc and charlotte, nc. Each of the tires information follows: original tires from purchase date - still on rear of vehicle: p255/70r16 (e4) o2 6555, 24815 ur bm06175-3, made in usa. 24816 ur bm06175-3, made in usa. Replacements tires from 1999 - on front of vehicle: p255/70r16 (e4) o2 6555, 24817 ur bm06175-4, made in canada. 30863 ur bm06175-6, made in canada. Could you please send me more detailed information on what is to happen and possibly when if known? thank you in advance for your concern and timely response to this message. Sincerely, john a. Burrows 117 greenbriar drive gaffney, sc 29341 864-206-0106 (home) 704-559-4394 (work) 864-505-0711 (cellular)a copy of this was also sent to ford at: [email protected]( dot number: tire size: p255/70r16 )
Pe00020; tire tread separation: while driving about 70 mph,tread onpassenger's side tire came off. Driver was able to pull over on the side of the road. One other passenger in the truck. No one was injured. Tire size p23575r15, dot # w2hl1py067, original tire equipment. Firestone was not contacted about the tire.driver just thought the tire exploded and contacted aaa.
One year ago i replaced four firestone wilderness at tires which were showing visible severe tread separation with new bfgoodrich (michelin) tires. Today i noticed that two of the replacement tires were suffering from tread separation in the exact same manner as the failed firestones. I have photographs of the failed tires if they would be helpful. Thanks, matthew a. Treskovich.(tiresize: 235/75r15)
The left rear tire blewout causing the driver to loose control and travel to the right shoulder, the rim on the right side of the vehicle dug into the grass and soil causing the vehicle to roll passenger side down first, the driver was killed, the three other occupants sustained non-incapacitating injuries(texas peace officers accident report, p255/70r16, wilderness at m/s, w2cu1px106, left rear).nlm
While driving the drivers side rear firestone wilderness tire separated causing the driver to loose control of the vehicle which quickly veered uncontrollably from the left lane across the right lane and rolled over 5 times down an embankment, the driver sustained cracked collarbone, injuries to his chest and neck and headaches, the front passenger was knocked unconscious during the accident and suffered injuries to her chest, arms and legs, the rear passenger suffered the most injuries, she lost the use of her right arm and hand permanently significantly impairing her quality of life, the doctors have recommended amputation above the elbow since it is nonfunctional.nlm
Tire tread separating is from sidewall (firestone wilderness at 235-75-25-r). *et
Consumer bought 4 firestone atx tires from a friend, and after maybe a year consumer started to experience a problem he thought wasfront alignment because vehicle was wobbling on the road, took to dealer, and dealer noticed a bulge in driver's side front tire.dealer advised consumer that treadwas seperating. Consumer then remembered hearing about problem, and felt this situation was unsafe.
On ih 37 & had cruise control set at 70mph.(speed limit 70mph)& lt frt tire thread came apart. Purchased vehicle in 12/97. Firestone tires/original. Our policyholder indicates the tire brand & model were the firestone wilderness, size 15 which were the original tires on veh. When she purchased veh. From covert ford in austin tx back in 12/97. Policyholder has submitted invoice on new tires & as well as copy of invoice reflecting options when she purchased vehicle. (claim# 53-c545-115) *mw
The front firestone tires were completely worn on the inside and the steel belts were visible, the tread was separating from the tire, consumer replaced all four tires and request reimbursement.nlm
The right rear tire tread came off the tire (firestone wilderness at) causing the driver to loose control of the vehicle and it overturned two and a half times.the driver and two passenger crawled out of the vehicle and waited for emergency personnel.nlm
Consumer received recall 00t005, when going to the dealer to have the tires checked and replaced, the dealer stated that there was a 3 week waiting period for tires to get checked and a backorder of replacement tires, the consumer replaced the tires and is requesting reimbursement.
Consumer replaced his firestone wilderness at tires prior to recall notice because of the vibration they were causing on the vehicle, once the notice was recieved consumer found out his tires were not included due to the dot#, consumer believes he should be reimbursed because the tires were defective.nlm
Prior to tread separation, consumer heard a slapping noise coming from rear, weeks later right rear firestone wilderness at tire p235/75r15 dot w2hl, experienced tread separation, consumer replaced tires with another brand.
Pe00 020;was traveling about 70mp onhighway and did hear a noise.driver's rear tire tread separated. Firestone wilderness #at p235/75r15.he took vehicle to the dealership.
The rear firestone wilderness at p 235/75r15 tire tread disintegrated, tire was not included in the recall. *mjs
Pe 00 020/tire tread separation: vehicle experienced two blowouts while traveling on highway at 65 mph. No injuries reported.original equipment on the same left side of 1997 ford explorer, tire size and dot # not available.the tiresarewilderness at p235/75r15.
Consumerwent to a tire repair shop because a tire had a leak. Technician showedconsumer that tire was separating at that time.firestone 235/75 r15.
Tire began to separate on outside edge but i had it replaced before failure occurred.tire manufactured at wilson, nc plant.i replaced the tires with goodyear wrangler rts of the same size.had to pay for replacement since code w2hl not in recall. (dot number: w2hltiresize: p235/75r15)
Consumer is being refused recall (00t-005) reimbursement of the failed firestone (p235/75r15) tires which were replaced prior to recall notification, the date of replacement does not meet within the recall guidelines. *mjs
Consumer replaced the firestone atx tires (p235 75 r15) on the vehicle due to two of the tires experiencing tread separation, consumer is requesting reimbursement.
Pe20020, p23575r15, all 4 firestone wilderness at tires are showing steel pieces coming through the rubber. Consumer paid to have all four tires replaced.
Pe00-020;original equipment ford, explorer, 1997 tire size p235/75r15, dot w2hl with 45,000 miles. Consumer experiencedright rear tire tread separation, resulting in blowout while driving at approximately 60-65 mph . Consumer was able to pull to side without any incident. Consumer felt a slight vibration and a thump noise possibly a minute before the blowout.
Tread separation caused vehicle roll over.thiswas second occurrence of tread separation, the first not causing roll over although speed was about 70mph(same brand tire) (right rear tire, damage of $883 to repair right rear quarter panel, 11/10/99)having no public notice of this problem, i continued to drive with the second firestone wilderness at and risk my life like a dumb fool.( dot number: )
Whilevehicle was parked consumer noticed thatfront left tire which was an firestone wilderness/at p23575r/15 had three loose belts coming out of it. Firestone has been contacted.
Belt failure on all four tires . Spare is new/unused. 'have been babying vehicle driving habits. Tread is good but vehicle wobbles even after an alignment and repeated wheel balancing episodes.belts are separating.since i have four used and one unused...it might be good to use these for investigative tests.(tiresize: p235/75r15)( dot number:tire size: p235/75r15 )
Two of the consumer firestone tires started showing the cords, consumer replaced those two and about 45 days later the other two started showing the cords, tires were recalled but consumer did not have all the original tires so the dealer would only replace the one the consumer still had.nlm
Tread separation.had to replace all 4 tires!( dot number: tire size: p225/70r15 )
While driving at about 65 on a clear day/no rain, and traveling on the inside lane, rear lefttire tread peeled off, causing driverto lose control and roll over. Left rear tire never deflated. Tire was a firestone wilderness at. One child came out of the vehicle. *mjs
Pe00-020; wilderness at 1000 miles, original equipment with ford, explorer 1997, p235/75r15, and dot w2hl. Whiledriving at 60-70 mphsuddenlyrear right tire blewout ,some of the outer tread came off. Consumer was able to maintain control and pull over. Consumer took tire to firestone/ merchant dealer, but dealer did not replace tire or assist. Consumer was told itwas normal occurrence. Dot vd are being recalled and the customer's blown out tires has dot code w2hl.
While driving the tread of the tire separated from the carcass damaging the left rear quarter panel (firestone wilderness at p235-75-r15 dotvnhl1py346).nlm
Firestone wilderness at tire experienced tread separation, consumer requests reimbursement.
Firestone: control loss possible tire failure 8 year old son in a coma cr does not know if tire failed or other factors caused loss tires are wilderness at p235/75r15. (claim# 47-4185-156) *mw
Consumer firestone wilderness at tires are not included in recall but are beginning to separate.nlm
Rear tire tread separated while driving, causing a loss of control. Dealer has been contacted.
Pe00 020 ; consumer was havingoil changed at goodyear and noticed thatright front tire had tread separation.firestone, wilderness#at, p23575r15, #dot vnhl. There were no injuries. He replacedtire with michelen.after the tires were removed from the vehicle, the loud and humming noise stoped.customer states the tires should be on recall.
2 right side firestone wilderness at tires p255/70r16 were experienced tread separation, they were splitting and separating, consuemr replaced tires and is requesting reimbursement.
Peooo20; original tire on a 1997 ford explorer p22575r15. At least two tires are cracking around were the tread meets the tire body.the tires are firestone wilderness at made in canada and are not on recall.
P235/75r15 dot#: vnhl1py097.tread on all four tires has separated on the inside and outside sidewall. The tires were not on recall.ford acknowledged only that tires are bad but says that the problem was firestone's.
I felt a wobble while driving. Stopped at gas station and found that a chunk of tread was missing from the tire on the outside edge of the tread.it was a patch about 4" in diameter, and left two steel belts exposed. I took tire to firestone on 8/5/00, where i was told that there was no problem with wilderness at tires- just bad press. They tried to charge me $100+ for replacement, as a road hazard incident, and when i complained they reduced the charge. I did not install the new tire, but left my old spare in place, which was also date code w2. That tire had complete tread separation on 8/31/2000 which i have separately reported on another voq. The other tire was also of same date code with exactly same dot number. When i made the other report i mentioned the 8/5/00 incident, and incorrectly reported it to be a vd date code. I just found firestone receipt which shows the first failure like the second was with dotw2hl1py416 tire. When i contacted firestone about damage to my car caused by the tire failure, they asked me to ship the defective tire and all the pieces i collected off the street to them. Should i do so?( dot number: w2hl1py416 tire size: p235-75r15 )
All 4 firestone wilderness at tires p235/75r15 are experiencing cracking along the tread, a firestone dealer stated tires were safe as the cracks were only ozone cracks.
Belt failure on all four tires . Spare is new/unused. 'have been babying vehicle driving habits. Tread is good but vehicle wobbles even after an alignment and repeated wheel balancing episodes.belts are separating.since i have four used and one unused...it might be good to use these for investigative tests. ( dot number:tire size: p235/75r15 )
Firestone: v 1 southbound on i294-the drivers side front tire blew out damaging the fender, bumper & molding underneath the drivers side door-something also flew up and put a small crack in the windshield. (claim# 13-7010-249) *mw
Consumer waiting for reimbursment under recall (oot-005), all firestone wilderness at tires p23575r15 replaced. Cj
Tread had started separating onrear driver's side, causing excessive vibration tires have been replaced with another brand, consumer stated vibration is no longer in vehicle. Tires were firestone wilderness at.
Consumer recieved recall 00t-005 for firestone tires which were replaced prior to recall notification, three were replaced because of uneven wear and tire noise, the other two had been replaced prior to this time because of wear, the recall reimbursement plan fails to address the period of time in which consumer replaced his tires.nlm
Pe00020; tire tread separation:while driving about 55 mph tread on the rear passenger's side tire peeled off.driver was able to controlvehicle.one other passenger was in the truck. No one was injured. Tire was a wilderness at, not sure if tire was original equipment. Owner thoughttire was a retread tire ,and did not contact firestone.
Have a split located between the center tread that is vertical between the tread but not in the thick part of the tread. (dot number: w2hltiresize: p23575r15)
I was traveling back to college on i-75 in my explorer.i was going about 65 mph.without warning the tread of the passenger rear tire separated and starting flying off.i knew at the rate of speed that i was going i would flip my car over is i braked.instead i tried to steer the car to the side of the road.i was lucky that there was not a lot of traffic.i went from the third land to the shoulder of the road on the first lane and ended up in the opposite direction.the tire was still inflated but the tread was almost all gone.when the tow truck arrived the driver took a look at the tire and said this had to be a defective tire.the back of my explorer by the taillight was damaged due to the flying rubber.i have since replaced all 4 tires on my explorer.when i showed the firestone dealer the tire he told me that this happened due to wear and tear.i believed them at the time.i am not quite sure that this was the case.after reading the stories about explorers and the firestone tires i felt compelled to notify you.i feel that from other accounts of the firestone tire and the explorer this is exactly what happened to me.my vehicle would have flipped over if i had braked.i was quite lucky.the damaged to the taillight is still not fixed on my car but as i mentioned i have already replaced all the tires.the tires on the explorer were atxs.( dot number: )
Original equipment on ford, explorer, 1997tire size p25570r16, dotw2cu1px.tread is separating fromoutside on all four tires.
Tire blew out on major highway.caused vehicle to spin out of control into oncoming highway traffic.narrowly missed several head-on collisions.truck was skidding on rims.still have tire remnants.exactly as described in usa today article.police responded, but no report taken, as there was no collision.( dot number: tire size: 235/75/10 )
I was traveling on i-75 southbound from ga. To fl. At 70 mph when i heard a loud noise from the front of my ford explorer.i observed a piece of tire tread in my rearview mirror.not having lost control or feeling like my tire was flat, i beleived i had run over a piece of old tread in the roadway.i motioned to a driver next to me to look at my tire.he motioned back that it looked ok.i continued driving from the wildwood, fl. Area to tampa, fl. At interstate speed and through intermitant rain.upon arriving home and after driving the vehicle again for an errand, i checked the tire and observed that the entire tread of my right front tire was gone!i went to the firestone store @ 9035 n. Florida ave, tpa and was told that i must have struck something, possibley a nail, and that made the tread separate. And, that tread will not just come off a tire.i was sold another atx.( dot number: tire size: p235/75r15 )
Consumers firestone wilderness tires (p235/75r15 serial w2hl) are not included in recall 00t-005 but are showing the symptoms of the recall, dealer refuses to replace them.nlm
Consumer received recall letter 00t005, however when dealer was inspecting the firestone tires, they were not part of the recalled tires, the consumer had previously replaced the tires due to tread separation, consumer is requesting reimbursement.
Two firestone tires had belt separation, the consumer had all four tires replaced, one of the replacement tires experienced belt separation, the consumer requested reimbursement but the claim was denied because the tires were purchased prior to august 9, 2000 on a non pro-rated basis (firestone wilderness at).nlm
Firestone atx tires (p235 75 r15) are included in recall 00t005, dealer stated that there would be 5 different tire brands to choose from, however when the consumer arrived to get the replacement tires the brands were down to 2 and there were no all terrain tires like the ones currently on the vehicle, consumer feels that the replacement tires should be the same type and quality of tires that were originally purchased.
Pe00020, bought used 1997 explorer, firestone wilderness at tires p23575r15, not part of the recall. All four tires have cracks on the tires.while driving over 60 mph there is a thumping noise in the front.the faulty tires are also causing the vehicle to experience steering problems.
00 020/tread separation: left rear tire experienced a tread separation while traveling at highway speed of 65 mph, withdriver only in a 1997, ford, explorer; unaware of original or aftermarket equipment; tire size p235/75r15, dot#w2hl1py077. Firestone notified, and informed consumer that tires were not cover under recall.
Two of the vehicle tires had missing rubber from the treads, the consumer replaced all four tire and request rembursement (firestone atx p235/75r15).nlm
The tread of the left rear tire separated causing the vehicle to veer off the roadway, the driver overcorrected to return to the road which caused the vehicle to rotate clockwise, upon the vehicle sliding the left rear tire became deflated and the wheel began to gouge into the roadway causing the vehicle to overturn several times, the driver sustained contusions and abrasions to his arms and upper torso area, the left rear occupant was ejected from the vehicle ans sustained contusions and abrasions to his head, neck, arms and legs,the other three occupants sustained fatal injuries(attorney for clients, florida highway patrol investigation, firestone, no other tire info given)
All 4 tires are failing due to tread separation.they have a single, continuous tread separation crack located where the tread meets both the inner and outer tire sidewalls.( dot number: vnhlipy097 tire size: p235/75r15 )
Right rear firestone radial atx tire tread failed while driving(p235/75/15) the debris from the tire jammed the left rear brake caliper causing it to lock up and begin smoking.nlm
The original firestone wilderness at p235/75r15 105s m/s tires on the vehicle were replaced, the tires had cracks in the sidewall at the tread line on all four tires which caused a choppy and noisy ride, consumer is requesting reimbursement. *mjs
Tire tread separated from body of tire.( dot number:tire size: 235-75r-15 )
All 4 tires showing signs of tread separation. Not a part of the original firestone recall. Have replaced all 4 tires with a set of goodyear wrangler ats. Still have possession of the firestone tires as i am trying to heighten the awareness that there may be problems with the wilderness at tires from other firestone plants other than decatur, illinois and hopefully get some type of reimbursementfor having defective tires.( dot number: vnhl1py176 tire size: p235/75r15 )
I did not follow ford's recommended inflation pressure but kept these tires inflated to 30psig as firestone is now recommending and two of the original tires failed with tread separation anyway.( dot number: tire size: 15 )
Original equipment with ford, explorer 1997, p23575r15, dot vd.consumer owned vehicle for 3 days when tire tread separated.consumer replaced tire at his own expense in 1997. Currently, with the firestone recall ,manufacturer refused to reimburseconsumer.
These tires do not have a dot number beginning with a "vd"rather bm. I would like to bring to your attention-there are fine cracks around the complete circumfrance of the tire, both inside and outside approximately 1/2-inch down from the top of the tread on all four tires. ( dot number: bm 07459-3 tire size: p235/75r15 )
Tread separation on inside of tire - steel belt exposed. Observant motorist at gas station noted the problem.tires out of line although they are rotated every 6000 miles and had alignment at 20,691 miles.was at dealership on 11/3/00 at 33011 miles and no one noticed the problem.leased vehicle with end of contract 7/31/01.want out of contract now.seeing dealer on 12/11/00 to discuss and try to get satisfaction of tire replacements. (dot number: w2hl1py137tiresize: p235/75r15)
Tire blew out on veh and vehicle rolled over and looks like it is totalled. The tires vere firestone, insured did not lose control of the vehicle. Firestone wilderness at. (claim# 42-1283-914) *mw
Pe00 020 ; consumer hadvehicle parked andexaminedtires, and all four tires were showing signs of cracking and stress marks. Tires were from the #dot vnhl1pyo57.there were no injuries reported.four tires cracked at perimeter near outside edge of the tread.the tires were manufactured in toronto, canada.
While driving right front tire tread separated. Currently,two rear tires are having the same problem.
I checked air pressure on all 4 tires at 4pm that afternoon before getting on freeway to be sure they were at the manufacture's spec. Stamped on each tire.the tire tread detached from the tire itself which still held air and remained on the rim.firestone denies tire defect.
Firestone tire failure-while driving down highway-tire blew, insured lost control went over side and hit tree. Insured is attorney represented. Rep is uncertain of tire model and size. He will try to have this information available tomorrow. Wilderness at p250/70r16. (claim# 13-7027-812) *mw
Consumerwas traveling about 60mph on the highway and vehicle was shaking. Rear right driver's tire was blown. There were wires, andtire was separated from the rim.
Right front tire blew out on the highway. The tire looked like it disintegrated where the tire tread met the sidewall.( dot number: )
The left rear tire of my ford explorer became separated on arizona highway i-17 at the speed of about 70 mph. The tire was sent to the firestone/bridgestone in nashville,tn,and the company paid for the repair expenses caused by the tire separation. This incident changed our lives, because we could have got seriously injured or killed had it been one of the front tires... As victims, we strongly support the government's investigation into the situation involving the tires manufactured by firestone/bridgestone. Better yet, we hope ford will recall all the f/b tires. We are going to have them replaced anyway, and ford or f/b should reimburse my cost.( dot number: 8xhlipy )
Pe00020, original equipment 1997 explorer, firestone wildernessp25570r16, dot w2cu1px466,rear driver's tire tread came off, causingvehicle to have a rollover.occupants sustained serious injuries. *mjs
I took it to ford on 8/15 and they said it was not part of recall (not from decatur).a couple weeks ago i notice craking around tires.took it to ford, they referred me to firestone.firestone said "yes, these needed replaced, but don't have any.will be about two weeks to get replacements"i am not part of recall so i can't get different brand and be reimbursed (which would prefer)( dot number: not vd tire size: p235/75r15 )
Pe00-020: was driving approximately 35mph whentire blew. Checked the firestone wilderness tire p275/75r16 &tread had separated fromrear left tire. Tookvehicle to firestone tire shop & had the tire replaced. Do not have the tire.
Firestone at p235/75/r15---the tire that failed was oem per the ni. (claim#43-r430-696) *mw
Firestone wilderness at right rear tire p235/75r15 dot vnhl experienced tread separation while driving in 100 degree weather.
Pe00020; original equipment on a 1997, ford explorer, tire size p23575r15.all four tires have developed cracks inside of the rim, also extreme vibration occurs while driving.
Firestone wilderness at tires replaced 5/13/00 because of consistently uneven wear and constant rough ride, consumer seeking reimbursement under recall (oot-005), and is having trouble obtaining refund. Cj
Firestone wilderness at tires (p235/75r15) dot vnhl, experienced thumping noises at speeds over 40mph, inspected tires and found cracking, treads were beginning stages of separation on all 4 tires, consumer went to firestone dealer who refused to look at tires, consumer is requesting reimbursement.
Pe00020; 1997 explorer, tire size p25570r16, dot # w2cu1px.driver's rear tire began peeling apart which may have caused the tread to separate.consumer has the tires in the garage.firestone contacted.please provide further information. Firestone wilderness at p255/70/r16 *mw
The consumer is having trouble receiving replacement tires for the recall (oot-005), the dealership in florida will not put the consumer on a waiting list for the replacement tires unless the vehicle is checked prior, however the vehicle is in new jersey, unable to travel due to defective tires.*mjs
While driving about 20 mp vehicle started shaking,and when increasing the speedsteering wheel will stop shaking.then,took vehicle to a technician. Technician found out that tires tread was separating, and had to be replaced.
The consumers tires were showing signs of tread separation therefore they were replaced, the consumer requested reinbursement but was denied because the replacement tire were purchased from a competitor prior to august 9, 2000.nlm
Front two tires had a line separated all the way around the tire. Tires separated in the middle of both right and left front tires.
Pe00 020;;consumerwas traveling about 65mph on the highway and heardtire tread hitting the back ofvehicle on the driver's side.itwas hauling a boat.then, she was sucessfully pulled over to the shoulder, andtire was still inflated.driver's side rear tire tread separated from tire . Consumer replaced tire.firestone wilderness #at p23575 r15.there were no injuries, butdamage was done to vehicle.firestone wilderness at p235/75/r15 *mw
A firestone tire failed and damaged the vehicle firstone wilderness ht p225/70r15 100s. (claim# 03-3164-305) *mw
Consumerfelt a knocking noise onfront passenger's side while driving at 70 mph. Then, pulled over and noticeda hump ontires. Took vehicle to dealer where technician said thattread was separating on three tires.p235/75r15, dot w2hl1py406. The consumer had asked firestone to include the failed wilderness at tires in the recall list since they are similar with ones on recall.
The vehicles firestone tires were riding extremely rough, tires were taken to the dealer where it was determined they were included in recall 00t-005, consumer replaced all four tires and submitted all paper work to the manufacturer, but has not recieved reimbursement or correspondence from the manufacturer in 10 months (firestone).nlm
Firestone wilderness at tire (p235/75r15) experienced tread separation and caused the vehicle to sustain damage, the consumer replaced all four tires and is requesting reimbursement.
While traveling at 15- 25 mph without any indication tire blewout.tire size p235/70r16.
Firestone atx tires (p235 75 r15) are included in recall 00t005, dealer stated that there would be 5 different tire brands to choose from, however when the consumer arrived to get the replacement tires the brands were down to 2 and there were no all terrain tires like the ones currently on the vehicle, consumer feels that the replacement tires should be the same type and quality of tires that were originally purchased.
Pe-00020, tire size p23575r15, dot-w2hl, original equipment on a 1997, ford explorer.while drivingtread onpassenger's rear tire separated.please give any further details. Firestone wilderness at p235/75/r15 *mw
Firestone wilderness at tires experienced irregular tread wear, tires were noisy and rough, sidewalls are irregular, and tires grab uneven in slow turns.
Had just left job site and noticedtire was getting low. Pulled into a tire retailer & tire was checked. Was informed thatright rear tire was bad. Was separating where tread met sidwall.steel belt was showing.still has tire. Goodyear, wrangler rt/s,0235/75r15 with 60,000 miles.
Belt seperation at sidewall has exposed steel cords, tire has more than 8/32 in. Of tread on tire , tire has been determined to be unsafe by dealer but due to the wrong dot number refused to replace under current recall status. Dealer also advised that he was owed more than $30,000 in tire replacment from firestone.( dot number: w2hl tire size: 235 75 r15 )
Consumer was traveling about 75mph onhighway andvehicle was vibrating.also, rear right passenger side tire separated fromwheel, and driver lost control, and vehicle rolled over and landed in the middle ofhighway.
The rear left tire blew out while i was travelling at 60 mph on i-95 between baltimore and wasington d.c.luckily i was in the left lane and only hit the guardrail instead of other vehicles.the tire completely shredded and wrapped around my axel.it was not due to a puncture.i had to get the entire driver side of my truck replaced.( dot number: )
Noise, vibration at highway speeds, uneven tread wear, and eventually thumping from tread separartion, although no peel before they were replaced in june 1999.( dot number: vn tire size: p235/75r15 )
Pe00 020;consumerwas traveling about 55mph onhighway and lost control ofvehicle. It veered intomediumstrip barrier and rolled more than once. She was ejected fromvehicle and died. Rear tire exploded and detached fromrims.tires were firestone wilderness #at, size p23575 r15. Mjs
All four tires are cracked at the tread line, consumer replaced them on 11-aug-00 before they fell apart. Tires made in canada & 3 different dealers said they were defective, there is still 8/32 tire tread on all 4 tires (firestone wilderness at p235/7-15).*et
Injury amount unknown-please send information outlining procedures for possible firestone sub. Thanks. The tire in question is a firestone wilderness at size p235/75r15 and the code on them per our expert is vd hl. Please let me know if you need anthing else. (claim# 59-v520-789) *mw
Firestone wilderness at tire (p235/75r15) failed, consumer noticed a chunk of tread missing, steel webbing visible, slight raised effect in tire, and the beginning of tread separation, consumer replaced all tires.
Was driving south on i-69, 2 miles before the construction area, tire blew and sent the veh out of control but didn't collide with another vehicle. (claim# 22-v372-826) *mw
Tread separated from the tire.i don't have the dot numbers and tire size since i had to replace all 4 tires when i noticed the defect in the first one.it wasn't worth taking any chances.( dot number: unknown tire size: 15 )
Consumer firestone wilderness at tires are not included in recall but are beginning to separate.nlm
Purchesed suv in may 1999 tires were finesuv was in texas form june2000 to mid aug 2000 leaving tex. Same time as recall checked tires and found cracking on all four tires cove ford in fort hood tx said they would not help went to gentellini was told they were dry rot.these tires are only 3 years old was not driven off road and all four are damaged.also i have come to find out that i only have a 15 inch temp spare tire how can i use that with my other tires being 16 inch?i do not have the 500.00 or more to replace these tires and don't understand how all four tires dry rot at the same time (dot number: w2cu1pxtiresize: p255/70r16)
Both of the previously specified 16-inch wilderness at rear tires on my explorer are cracking where the tread meets the sidewall. ( dot number: w2cu1px217 tire size: p25570r16 )
Firestone tire failure-tire blew causing insured to lose control and strike two othere vehicles. Uncertain of model but know size is 235/75/r15. Salvage sold, tire was not retained. Insured hs contacted rep due to media and recall. Police report states tire burst causing insured to loose control of vehicle. (claim 43-r479-516) *mw
Vehicle was involved in an accident where the left rear firestone p235 tire experienced tread separation, causing the vehicle to turn 2 360-degree turns, this accident occurred before recall 00t005.
Tires built in joliete quebec not subject to recall but all 4 showed tread separation at tread/sidewall meeting point. Ford dealer determined tires unsafe and replaced all 4 tires w/o charge after firestone refused. (dot number: vntiresize: p235/75r15)
The tread portion of the right front tire separated from the sidewall.
Firestone at wilderness tire failure-while driving down highway one tire blew out and then second tire failed. Insured lost contol and spun vehicle. (claim# 53-c586-873) *mw
Pe00-020; consumer was traveling about 65mph on the highway anddriver's side left reartire treadseparated and exploded. Vehicle started to go out of control,andvehicle rolledover three times. Vehicle was totaled.there were three people injured.
Tread separation inside edge of tire,crescent shape about size of 1/2 frisbee,down to steel belt,on opposite side of tire additional tread separation but not detached. (tiresize: p225/70r15)( dot number:tire size: p225/70r15 )
Peoo 020; consumer was traveling about mph on the highway and noticedvibration inside of vehicle. Onpassenger's rear tire tread separated.firestone wilderness #at p23575r15.
Pe00-020; p25570r16 with 6,000 miles, original equipment onford explorer, 1997.while driving at approximately 70 mphdriver's rear tire blewout, and noticed outer edge of tread was completelygone.driver was able to control vehicle and pulled over. Consumer contacted firestone, did not assist dealer, and chargedconsumer for replacement. Firestone wilderness at p225/70/r16 *mw
I am sending this form as i have had 2 wilderness tires peel apart while on the highway.i feel these tires are very unsafe, but, the cost of tires prohibit me from replacing.both times the tires ripped apart while my baby girl was in the car and we were lucky that our swerving did not cause a major accident.i have no doubt these tires are unsafe and need to be replaced by ford and firestone. ( dot number: )
Consumer replaced the firestone atx tires (p235 75 r15) on the vehicle due to two of the tires experiencing tread separation, consumer is requesting reimbursement.
Firestone atx tire experienced tread separation, the consumer replaced all of the tires prior to recall 00t005 and is requesting reimbursement, consumer has a spare tire that is included in the recall, but is on a waiting list for the replacement.
Firestone: #tire blowout causing damage to vehicle this tire is on recall list. (claim#53-c608-193) *mw
While driving about 40 mph heard a noise coming from the bottom of vehicle. Then, slowed down and found out that right rear firestone (p235 75 r15) tire tread had separated.the dot # is vdhl1py the consumer stated on the application that there was one fatality, however no other information provided.
Tires were removed and replaced(at owner's expense), prior to recall notice (00t-005) due to repeated tire failures in less than 13,000 miles. Owner seeking reimbursement from firestone. *cj
Consumer stated that tires were noisy, and were beginning to make thumping noises, after inspecting tires it was determined that tires were developinh cracks between the cleats around the entire tire, and the tires were beginning to show signs of tread separation.(firestone wilderness at p235/75r15 dot code vnhl.
Consumer purchased firestone wilderness at tires that were not part of the recall 00t005, however tires showed signs of tread separation and replaced them with pathfinder radial, consumer is requesting reimbursement.
Tire blew and i/v went into ditch. Notes in files indicate firestone employee saw tire and verfied tire had separated tire only 8 mos old. (claim 33-0241-696) *mw
The firestone wilderness at tires (p235 75 r15) are cracking around the tread.
While driving at 20 mphfirestonewilderness/at left rear tire separated.whole sidewall came off. Firestone has been contacted.
I was concerned about the tires on my explorer and had them checked at the dealer.i was told to replace immediately as the treads were separating.i recently replaced the tires with cooper tires at a cost of $80.00 per tire.i am told that i do not fit under the recall, however, i feel someone should be aware that there are potential problems with the 70r16's.if possible, i would like to be included under the customer satisfaction program for the reimbursement of up to $100.00 per tire.i would not have them replaced if i wasn't told that they were dangerous to be driving on.i have the tires in my possession.thank you for your response.( dot number: tire size: p255/70r16 )
Pe00 920; consumer was traveling about 65mph on highway andheard a popping noise,tread cameoff of tires.
Three of the consumer four tire are cracking but are not included in recall 00t-005 because the dot number on the inside of the tire does not have the marking of "vd" (firestone wilderness at p235/75r15 105/ms dot vnhl).nlm
Consumer stated that tires were noisy, and were beginning to make thumping noises, after inspecting tires it was determined that tires were developinh cracks between the cleats around the entire tire, and the tires were beginning to show signs of tread separation.(firestone wilderness at p235/75r15 dot code vnhl.
All four wilderness at p23575r15 tires replaced prior to recall 00t-005, tires were badly damaged, firestone will not honor reimbursement request. *cj
Pe-00-020; original equipment on a ford, explorer, 1997, tire size p235/75r15, dot number began with vn on all four tires. Tires have 37 thousand miles on them.consumernoticed hairline cracks developing right at the tread line on all four tires.four tires have been replaced with another brand at customer expense.the customer states that the tires failed due to faulty design land should be recalled.
While driving home from jackson,ms on interstate 20 on sat. July8,2000, our car started vibrating and making a noise.my daughter asked what was wrong and what to do.i told her that i thought we had a blow out.i instructed her to brake and slow down as much and as fast as possible and try to keep the car on the road.the vehicle was slowing down and she was maintaining control until something stopped the car from rolling and she lost control as if something was physically pulling the wheelhard to the right.she then lost complete control and the car started turning to the right.we then hit a bridge abutment on the driver's side, the car spinned completely around from the first impact with the bridge and then we hit the bridge on the passenger's front side, we were knocked clear of the bridge and headed down an embankment toward a large stand of pines and the car came to rest just past the driving lane on the highway.we had a witnesses from dallas, texas, also driving an suv,who told us that they saw the entire accident and that there was nothing my daughter could have done differently because they could see the steel belt of the tire get caught up in the mechanism under the car and then she lost total control.we were told by the state trooper who accompanied us to the emergency room that he was glad we hit the bridge like we did because if we had not we would have probably rolled or hit the stand of pines after going airborne head on.he stated that he had seen numerous occasions in a situation like ours that the occupants of the vehicle were critically hurt or killed.my husband and i feel that the firestone company and/or the ford manufacturer should replace our vehicle with a new one and at the least, pay our medical expenses which were minimal according to the terrible accident we had.we are lucky to be alive!we will not stop until every one we are acquainted with knows how negligent the manufacturers are in this matter.
While drive ford explorer at about 70 mph on highway, felt car vibrate and then shake.drove to edge of highway. Right rear tire had tread completely peeled off.( dot number: w@cuipx 11 tire size: p255/70r16 )
While driving aprox, 20 mph my left rear tire all of a sudden blew out. I did not or had not run over anything in the road. I think the recall on the wilderness at tire sould include all tire of the make not just those out of the decatur, il plant. I do not feel safe driving and it seems that know one realy cares unless you have the tire with have the vd dot # on them. The most reports have come form that plant but it is the same tire wetherit came form il,or ga or where ever that tire is made. I am sure it would be appreciated by all who own these tire if u made it a total recall regardless of the plant the tire came from. I have 5 co-workers who have the same issue we all just purchased new cars which have these tires and we are all very concerend and upset because we could not get our tires changed.( dot number: vnhlipy097 tire size: p235/75r15 )
Consumer replaced recalled 00t-005 firestone at tires (p235) instead of waiting on the list, the consumer is requesting reimbursement.
Pe00020, tire tread separation: while drivingbetween 55-60 mph sidewall on the passenger's side tire blewout. Driver was alone and not injured. Tire size p23570r15. Original tire equipment on a 1997, ford, explorer. Tire mileage about 27,000.firestone was contacted about the tire. Firestone took no responsibility in this matter. Please list dot # if possible.
After inspection of vehicle it was found that two of the firestone wilderness at tires had cracks around the circumference of the tire (dot code w2hl), consumer purchased four new non-firestone tires and request reimbursemwnt.nlm
Tires replaced prior to recall (oot-005) due to tread separation, owner requesting reimbursement. *cj
Tire completely exploded and was in schreds. Was towing a race car on a trailer at normal speed at the time. Excellent driving by crew member averted accident. Car felt as if it had gone over a land mine. Two witness in my explorer and two witness in car directly following my car can verify the incident. The spare tire was mounted and the tire was replace with another wilderness at shortly after the tire failure. The incident was never reported to ford or firestone, but i feel should be added to the data base. It occured on a warm day in early may in massachusetts. I feel that the tire failures are more far reaching than currently reported since it happend on a tire that was not manufactured at the plant in question.( dot number: w2hl1py117 tire size: p235-75-15 )
I cannot get through to firestone.i am on three waiting lists for replaced tires but am told new tires will not be available for 4 weeks.i plan to rent a car during that period and expect firestone/ford to pay for the cost of the rental.( dot number: )
Consumer has 1997 ford, explorer.all 4 tires have a cracks on the originaltires.tire size p235/75r15 dot#vnhl, and approximate mileage 50,000.firestone center recommended they callhot line.firestone wilderness at p235/75/r15 *mw
Firestone wilderness at tires (p235 75 r15) did not ride or sound right so the consumer replaced the tires and then received recall 00t005, firestone is denying a claim for the consumer since the tires were purchased prior to the recall even though the spare tire is included in recall and the consumer is on a waiting list to be replaced.
Pre-drive inspection of tire indicated many cords showing through where tread had disintegrated around both edges of tire. Middle of tire tread appeared normal as did other remaining original tire on opposite side of vehicle. Believed to have happened rather suddenly since tires are cleaned and inspected regularly. Also believe tire would have failed while driving had the condition not been noticed. Approximate tire life remaining on other original tire is 5,000 to 10,000 miles.( dot number: tire size: p235/75r15 )
Tire failed on garden state parkway @65 mph, vehicle veered wildly but was brought to stop without crashing. Temperatures were mid to upper 80's, on a clear dry surface. New tire of same make purchased at gw tire, cookstown rd, cookstown, nj. ( dot number: tire size: p235/75r16 )
The consumer replaced four firestone wilderness atx tires due to tread separation prior to recall. The consumer received recall notice and requested firestone to reimburse her for tires purchased, but firestone rejected the request, firestone stated that consumers tires were not apart of the safety recall and also the tires were purchased prior to january 1,2000, firestone tire size 235/75r15.
Pe00020; original equipment on a 1997 ford, explorer, size 15 235. Consumerhad tires rotated at 21951 miles.went on the expressway at 60mph and vehicle fishtailedabout 3 times. Also,back seat broke. Consumer had trouble driving on the drivers side right after incident. Didn't think to look at tires at the time, but believed it may have been the tires.
While driving 60mph & heard a thump noise beforetread on the left rear tire came off. Looked at a recap tire. It hit the side fender well. Tire was still inflated at the time. Do not have the tire. Had put the spare tire on in its place.firestone, wilderness at p235/75r15 with 100,000 miles.
Pe00020; tire tread separation: while driving about 70,tread on the right front tire came off. Driver was able to controlvehicle. Two passengers were in the vehicle. No one was injured. This was a firestone wilderness tire, sizep23575r15, original equipment. Firestone was called about the problem. Owner was told to take tire to a firestone dealer for replacement. Please provide any further information. Firestone wilderness p235/75/r15 *mw
Tread separated from tire. (tiresize: p255/70r16)( dot number:tire size: p255/70r16 )
Firestone tires(p235 75 r15) experienced tread separation.
Consumers tires were replaced because the tread was beginning to separate (dot code w2hl), consumer request reimbursement.nlm
Treadseparating from tire . Taken to tire shop for inspection and replacement of tires. (dot number: w2c1pxtiresize: p25570r16)
I had the vehicle for 3 years and the tire thread came apart alot. Me and my children were in the explorer and almost got killed on several times. I reported the incident to ford's 800 number as a complaint. I told the lady on the phone that this car was very dangerous and that i was going to return it to my finance company. I was very freighten and upset because me and my 3 children could have died.the car went out of control several times because of the tires.the tires were constantly threading.in early 2000 i returned the explorer because i feared for me and my family safety. Nlm (tiresize: p22570r15s)
My firestone wilderness at tires were not made in the decatur il that is faulted in the recall from firestone.my tires were in at the joliete plant in cananda.i had to replace my tires because the tread was begining to separate from the tire.how do i go about getting reimbursed from firstone since the call does not include all of the wilderness fristone at tires?( dot number: vnhl ipy tire size: p235/75r15 )
Tires were worn at time of purchase (used) and experienced a flat prior to recall notice 00t-005, consumer purchased 4 new tire and request reimbursement.nlm
All four firestone tires experienced tread separation which caused noise and uneven ride, consumer purchased four new firestone wilderness tires and kept the spare, after consumer heard of the recall he inspected the tires and found that the spare was included in recall, consumer request reimbursement for replaced tires and spare.nlm
The firestone wilderness at p 235/75r15 tires on the vehicle are not included in the recall (00t-005), however they are experiencing dry rot and separation problems, consumer is requesting reimbursement for defective tires. *mjs
Pe 00 020/tire tread separation:left front tire experienced a flat while driving. Vehicle was towed to a firestone center and informed consumer that two of the tires needed replacement due to sign of tread separation, tire size p255/70r16.
Pe00 020 ; consumer was traveling about 70mph on highway. Was able to pull over to shoulder, and noticedthatright reaer tire separated fromvehicle.firestone, radial atx, p23575r15 dealershipaware ofproblem.dot v2hl1pm296, vehicle sustained damage.
Consumer noticed an oblong worn place on the tread near the sidewall that worn down to the cord on a firestone wilderness at tire (p235/75r15), consumer replaced all the tires and later received the recall letter but didn't have the dot#'s to see if the tires should have been included, the spare tire was not included in the recall so the dealer assumed the other tires were not included, the consumer is requesting reimbursement.
Pe00 030 ; consumer was traveling 75mph onhighway and heard a noise. He was able to pull over toshoulder, and sawthat left rear tire experienced tread separation.firestone, wilderness at, p2357515, dot w2hlipy037 .firestone has been notified.tire failure caused damage to vehicle.
My sister took her vehicle into audubon ford for routine service and because it was pulling to the right.the mechanic told her that the tread on the tires was separating and the tires needed replaced. She then took the vehicle to sam's club automotive for a second opinion. They concurred and she bought 5 new tires. This was 3 days before she was officially notified by ford of the tire recall.she went to firestone in new orleans and explained to them the problem.she was told they would not reimburse her because: the tires were replaced 3 days before she was notified, sam's club might have sold the tires taken off the vehicle, she could not produce the tires for them, and she did not know the numbers on the side of the tires.this is bull. Ford can tell by their records what tires were on the vehicle and where they came from. Firestone can also check with the selling dealer's mechanic to verify there was a problem with the tires. Are you supposed to use a defective product until the recall starts and hope you don't die because of it? thank you in advance for your help in this matter. (tiresize: p23570r16)( dot number:tire size: p23570r16 )
The firestone tires experienced irregular tread wear, noise and vibration, consumer replaced all four tires and requested reimbursement but was denied because the replacement tires were purchased prior to january 1, 2000.nlm
Prior to recall, consumer experienced a tire blow out and replaced all four tires, consumer was denied reimbursement because the tire blew out before the recall.(firestone tires)
Rear driver's side tire looks like it can be peeled it likean orange, andconsumer can see the steel down inside of tire.the driver side rear tire lost chunk of rubber while traveling at 30 mph.
Tires are cracking where the tread is fastened to the shoulder(side wall). The tires have about 40,00 miles on them. Failures have been verified by a local firestone dealer.so far both ford and firestone deny problems with wilderness at tires not made at the decatur il plant. This complaint should help prove that the problem is more widespread than indicated by both companies.( dot number: vnhl tire size: p235/75r15 )
Original equipment on a ford explorer 1997, p23575r15 dot vnhn. All 4 tires are showing evidence of tread separating.the tires were inspected and had been indicated to be defective but the numbers on these tires do not match the ones that being defected.
While driving on the freeway i heard a thump from under car in rear. Less than two minutes later i heard another thumping. I looked into my rear view mirror and saw something roll to shoulder of road, but didn't hit anything. I decided to pull off to the side of the freeway to investigate. On my investigation i notice a large chunk(size of a large orange)of the rear passenger side tire missing. All the tires appear to have a line of seperation yet plenty of tread left on them.( dot number: 027477 tire size: p235/75r15 )
Tires were original, 48,000 milles vehicle in virginia.tread seperated on one tire.i replaced 4 tires on july 28, 2000 just before the major recall.( dot number: vnhi tire size: p235/75r15 )
Pe00020; tire tread separation: while drivng 55 mph tread on the rear driver's side tire cameapart.tire was a firestone wilderness, at. Tire size p23575r15, dot # vn.original tire equipment.firestone was contacted about the tire.owner replaced all four tires with another brand.
Consumer began having problems with two of their firestone tires and decided to replace all four prior to recall notice 00t-005, consumer request reimbursement.nlm
While driving, consumer feels vibration which is also felt in the dash, consumer has contacted dealer.
Pe00-020; tires size p23575r15, and dot vnhl, original equipment on 1997, ford explorer with 37,000 miles,all 4 tiresdeveloped visible cracks onthe tread and whereit metsidewall . Firestone wilderness at p235/75/r15 *mw
All four firestone wilderness at tires (p235/75r15) have hairline cracks, consumer replaced all four tires and request reimbursement.nlm
Peoo 020;consumer was traveling about 65mph onhighway and felt a shaking vibration.right front tire tread separated.firestone, wilderness#at, p23575r15, #dot w2hl. There were no injuries.consumer states there were no nails, etx detected when tire was replaced.
Prior to recall, consumer experienced a tire blow out and replaced all four tires, consumer was denied reimbursement because the tire blew out before the recall.(firestone tires)
Firestone tires (p255 70 r15) experienced cupping which was causing a thumping noise, dealer inspected tires and stated tires were safe, however consumer later noticed excessive wear on edges of tires and exposed steel belts so he had them replaced, consumer is requesting some reimbursement since firestone is denying the request due to tires being purchased prior to january 2000.
Upon taking my ford explorer to firestone to see if my tires are in the recall, i was informed that my front tires were so badly worn on the inside edge that the steel belts could be seen.i took the truck to my local ford dealer, howard ford of west memphis, and they informed me that the caster and camber bushings were worn out and would have to be replaced.they also stated that this is a normal wear item.my problem with this statement is that i have regularly had ford service my explorer and rotate the tires from day one.the service technician asked me who has been servicing my explorer right off the bat.he said this as if whoever it was, should have noticed this.when i informed him that his service department was the only one to ever do anything to this vehicle, he changed the subject.after speaking with a service manager at a different ford dealership, it is my feeling that this poor design of the wheel assembly, and the inferior material used in these bushings could be just as much a cause in the tire problem as anything.my reasoning is this, i recently had my tires rotated and the ford dealer never mentioned any problem with the front end.now, less than 5,000 miles later, my tires are so worn that you can see the steel belts.istrongly urge nhtsa to research this matter and make ford to take there share of the blame for these accidents amd deaths.( dot number: tire size: p235/75r15 )
While driving about 65 mph rear right tire suffered a tread separation, causing consumer to lose control, wandering side to side.other experience with firestone tires wilderness at was that rear left tire was peeling.
While traveling about 70mph on highway heard a loud noise , left rear tire tread separated, andconsumer lost control ofvehicle and went into an enbankment hittoing a tree.
The firestone wilderness at tires (p235/75r15) experienced tread separation which caused vibration and noise while driving, the dealer would not replace these because they were not part of the recall, the consumer purchased other replacement tires.
After driving cross country consumer noticed that the front firestone wilderness at tires were worn on the inside and had them replaced, soon after the left rear tire blewout while driving, consumer request reimbursement.nlm
Left rear tire had the tread seperate on the "firestone at" tire and caused damaged to the gas tank, gas plug, gas line, rear fender, and molding of the vehicle. This is the tire that has been on the news causing accidents due to the "firestone at" tires being defective. (claim# 43-r530-570) *mw
Left rear tire would lose air along with the other tires.left rear tire was only the one that had cracks all around tires, near the tread & casing. Would hear a lot of noise coming fromtires when driving. Taking vehicle to firestone retailer to check & have exchange.firestone, wilderness at,dot vnhlp235/75r15 with 39,000 miles.two or three tires had separation cracks along edge of the tread and side wall.
Pe00 020;consumerwas traveling 55mph onhighway and heard a cranking noise.vehicle felt like it was goimg to tip over. Dealership was aware of the problem.
Inner sidewall, continuous crack, approxim,ately one-tenth of thickness, located 1/4 inchdown from top of the tread. This condition is on four of the five firestone wilderness tires that were mounted on the vehicle at time of purchase. I was told to report this to your agency, after speaking with an operatorfrom the 1-800 number of firestone. (dot number: vnhltiresize: p235/75r15)
I checked air pressure on all 4 tires at 4pm that afternoon before getting on freeway to be sure they were at the manufacture's spec. Stamped on each tire.the tire tread detached from the tire itself which still held air and remained on the rim.firestone denies tire defect. Nlm (dot number: w2uuipo396tiresize: p225/70r15)
The right front tires tread separted comletely from the tire.
While driving, right front firestone wilderness at tire p235/75r15 experienced tread separation, causing vehicle to lose control and drive off the road and caused damage to the vehicle.
Pe 00020:; while driving 70mph in a light snow in nebraska left rear tire blew. Tire & tread became mangled & shredded. Was able to control vehicle.does not have tire after having spare replaced. Firestone wilderness at,size p235/75r15 with 28,000 miles on it.
Firestone atx tire experienced tread separation, the consumer replaced all of the tires prior to recall 00t005 and is requesting reimbursement, consumer has a spare tire that is included in the recall, but is on a waiting list for the replacement.
After seeing the information for recall, checked the tiresand found out that three out of four tires had cracks and started separating, except the left rear.firestone wilderness p235/75r15.
The firestone wilderness tires were extremely worn and had interior tread showing,, consumer request reimbursement, they failed prior to recall notification (00t-005).nlm
Firestone wilderness at tires (p235 75 r15) experienced tread separation, consumer requests reimbursement.
The original firestone rear tirestread is coming apart from the outside of the tire which may cause a tire blowout anda loss of vehicle control.please provide further information.please provide further information.
Pe00020,original equipment 0n1997, explorer, p23575r15 dot w2-hl-ipy,allthe tires are having spider like cracks on the side of the tread and on the bottom of the tire.
The dealer replaced faulty firestone tires with new ones but the tire valves on two tires were replaced due to leaks caused by improperly installed tire valve resulting in loss of tire pressure, the consumer had to return to the dealer on four occasions for this problem (firestone wilderness at, p235/75r15, dot vdhl).nlm
While drivingengine light illuminated ondash. Took vehicle to dealer, cause unknown. Engine light continued to illuminate dash. Please provide any further information, and vehicle identification number.
Check engine light comes on.
The vehicle started to make loud noise, the consumer learned there was a recall, but the recall notice was probably mailed to the original owner.
Running on the highway the right axle of the differential brokeoff and the wheel came off with the brake caliper and brake hose and because of this cause loose control and crash .the vehicle is total loss.
While driving about 15 mph the explorer began to travel at a speed of 80 mph because thefloor mat got stuck under the pedal. Driver shifted the transmission into neutral to stop the suv while using the brakes. Problem has not been reported to dealership.
Temperature blend door is made of weak material and is proned to shatter inside the air plenum heat assembly. *nlm
When consumer was trying to turn off the engine the vehiclesuddenly accelerated. Drivercouldn't stop vehicle by applyingbrakes, and he had to move the pawl to neutral and turn switch off.cruise control failed.the entire keyless entry electronic system failure caused the starter kept turning over and over,but the engine did not start.
Need to secure custody of vehicle left in texas - please contact us( dot number: )
Ford was willing and actually paid the repair bill of $800+ dollars for the first repair. 25,000 miles later the same problem arises. I've done considerable research on this problem and the problem occurs frequently.dt
Maufactures should alert customers that using a fuel not recommended for california emission could result in damage to vehicle.yh
The very first time i went to use the spare tire on this 97 explorer the winch failed and had to be replaced. ( dot number: tire size: p235/75r15 )
Check engine light comes on frequently.
No summary listed for above vehicle.
The keyless number pad on vehicle quit working, then the remote foranti theft system quit working and finally the automatic door locks quit working
Check engine light came onwhile dirving 25-35 mph. Vehicle had no power/ brakes. Vehicle coasted to a parking lot to avoid an accident.was not able to steer car.
Ticking noise in engine since purchase.had the suv in a ford service center several times for recalls etc.had only 21,000 mile at purchase.went to another ford service center with engine service light on at 36,200.told i needed the timing chain replaced at my cost.according to your web posting a service bul. Has gone out on this problem long ago.ford should have had a recall .if not fixed in other engines this will couse major engine failure and major expense to others.ford should have covered this!according to your web customer complaints i am not the only one that has had this problem.ford needs to be pushed on this problem before major engine failure happes to others with possible injuries etc.
While drivingengine check light will comeand stay on.had taken vehicle to dealer for repairs, and could not determine what had caused the situation.please provide more information.
In early march of 1997 the ford assembly plant in louisville, ky flooded. This plant produces ford explorers, mercury mountaineers, and ford ranger pickup trucks. Ford estimated that "approximately 2000 vehicles were affected." ford also stated that "none of the damaged vehicles will be shipped to dealerships." not true. I bought one of the damaged vehicles at don reid ford in maitland, florida. Don reid ford failed to disclose the material fact that my truck had been flooded and cleaned as a result of the flood. My guess is that ford sold all or most of the 2000 damaged vehicles. My truck is rusting, on the bumper and the underside of the car. I also have an electrical problem:my windshield wipers come on of their own volition. Iassume that the other owners of these damaged vehicles might be having electrical problems, or other unexplained problems related to the flood, which could pose safety problems. The problem is that these owners don't know that their vehicles had been sitting in the floodwaters of kentucky. My guess is that ford has secret warranties for these cars.
Several problems with this auto, it seems to be falling apart.the driver side seat belt no longer latches.we have to loop the driver side through the passenger side. It appears this is an issue with several of these models. This is a serious safety hazard and seat belts are mandatory by law.is there anything being done?the left turn indicator has had electrical issues for years.it makes a zzzz sound and no longer works. I am also down to only one door that the key works on. That is the back lift. The door key had not worked on the driver side for years, then the passenger side went.i have the same heat problem the others are having.you either get full on heat and have to turn it on and off when it gets too hot or you get partial ac, always a little warm.both the ac and heat has been serviced, the problem is in the switch somewhere.and now the reason i'm writing is i have major electrical problems. Fuses and solinoids have been looked at, there are no longer lights in the dash area. The lights on alarm (ding ding ding ding) remains on when the car is off, the keys out and the door shut which has drained my battery completly.i have jumped started it twice and now it sits in my driveway because it will cost a fortune to have the electrical looked at.if this is an issue with anyone else it should be reported to ford.not only can i no longer drive this car, it would be totally unsafe to use it.i need 4wheel drive just to get out of my driveway in winter and have no idea how i'm going to come up with the money for all these repairs.please advise if there are any recalls that address these issues. The incident date i listed below is for the time the seatbelt started to fail completly.we were on a vacation trip!
The vents which released cold and hot air into the vehicle was broke, the consumer was not able to defrost the windows.
I returned from a trip to notice that the spare on my 1997 ford explorer had "disappeared".seems that the cable that holds it had rusted out and given way dropping the spare who knows where.i had never used the spare and had only noticed thinking i had seen fluid under my car.i have the car inspected for state purposes and nothing was ever said to me.i mentioned the occurrence to an online buddy and he said the same had happened to him.another acquaintance said he had it happen with his pick up truck.i called my ford dealer and was told they had a replacement "winch & cable" in stock so i thought what happened to me was not a rare occurrence and was recall worthy.it certainly is a safety hazard and i have no clue what havoc my spare may have created on the highway or whereverit dropped.
I have a 1997 ford explorer xlt.my ac blend door failed this winter.i canget either full heat or full cold and no in between.from what i have read, this costs about $1000 to have fixed.it is a ridiculous problem that seems to happen fairly often in ford vehicles.the affected models should be recalled and fixed.thank you.
Check engine light continually lighting for no apparent reasons.
Anecdotal description emailed to nhtsa webmaster 5 minutes ago
No summary listed for above vehicle.
3 weeks after having my vehicle inspected by the state of texas and 4 weeks after inspection by ford dealership the tread was off my two front tires.luckily this was caught before it killed someone.i replaced the tires with more wilderness tires thought the firestone dealership had no explanation for the instantanious tread loss. Ford was also notified at the time.after it came to light on the tire problems i got with ford who says it's firestones problem. Firestone says it's my problem. I feel the 16 inch wilderness should be recalled before more are killed. Please do what you can !!! (tiresize: p255/70r16)( dot number:tire size: p255/70r16 )
Engine check light came on and stayed on when weather got cold. The ford service said the the air intake valve gaskets shrank and was letting in too much air and carbon monoxide into to the gas tank. I've never seen or heard of this happening with truck under 100,000 miles.
My 97 ford explorers paint is checking very bad on all horizontal surfaces and rear gate, and is traveling down the sides getting progressively worse.
No summary listed for above vehicle.
Ford powertrain system disengaged while driving down a highway with a steep grade.auto engine braking control was lost with loud gear tearing sounds.vehicle speed immediately encreased to a dangerous level during curved down-hill setion of the road.heavy application of brakes kept us from sliding off the highway and down the mountain side.there was no warning that the ford gem control module was failing and subsequently instructing the transmission "transfer" case to release/engage in such a manner as to destroy the powertrain and disconnect the vehicle from the powertrain.
I was driving on highway at 55mph when heard slight thumping noise, followed by huge noise, when i realized my right rear tire blew out. The ford explorer remained very straight and i pulled over. The tire was shredded into pieces. At the time i thought it was a strange blow out because it didn't seem instantanous. I also thought it was strange because the tires were in good shape. Always rotated, etc.. Since the tires had 42,000 miles i replaced all four tires. Unfortunately with the same brand!! it wasn't until i heard about the tires on the news that i realized why it happened. I wonder how many others there are that never even reported a problem.( dot number: tire size: p235-75/15 )
Engine check light came on. Consumer took vehicle to a mechanic who told her that a hole was produced in the intake manifold.
Dt*: the contact stated the spare tire fell out of the mount while driving along the road at 20 mph.the cable failed next to the tire.the spare had not been used since the purchase of the vehicle.the contact has the affected parts.the service dealer and the manufacturer were not alerted.
Back order since january because replacing bad on all explorers and no recall. No safety defect mentioned in the summ ary.
Rear door locks won't unlock unless you use unlock button on front door first.child safety door lock won't disengage on left rear door, someone has to open left rear door from the outside.keyless control will not unlock either if right rear door lock gets hung up.i have tried several times to get repaired, but have no documentation except once in 1997. I seldom have passengers in the back, but if there was an accident anyone in the rear could not get out. I just want the door locks fixed.there are some similiar complaints with the nhtsa, idi id 702648, 827786, 829733, 537402, 538918, and 530692. Any help will be appreciated.
Accelerator pedal came off while driving on highway i-95, had the car towed back to the house, inspected the pedal area and noticed there are 3 missing screws and one of the three openings is no longer usable. I've seen a lot of complaints on the internet about the accelerator pedal coming off on fords. Contacted sawgrass ford in fort lauderdale, fl. A local dealer and they said it would be $180.00 to take a look at the carplus the cost of the part.ford should be looking at this as a safety measure, someone could really be injured and killed due to this issue. Hopefully they wont wait till a life is lost for them to look into this and possibly have a recall.
While driving the accelaerator bracket(arm) detached from the firewall where it was welded. This is the same incident that was reported on odi id 858739.
Consumer was traveling at 40 mph andupon depressingbrake pedal vehicle continued to accelerate to 70 mph, causing extended stopping distance and unwanted speed.consumer therefore had to place the vehicle in park to stop the vehicle. Consumer has contacted the dealer,consumer awaiting service from manufacturer. Please provide any further details.
Vehicle experienced two car crashes due to possible failure of the speed control (recall component) prior to notice, also speed control repaired four times prior to accidents. Mjs (99v-062)
Vehicle had continual problems with the cruise control, not able to be rectified, 2 accidents occurred due to faulty cruise control which did not signal one wheel to activate properly and locked up instead causing complete loss of control. Mjs
Consumer contacted the dealer regarding recall nhtsa 99v074000/manufacturer's recall 98r03, throttle linkages and control.dealer refused to replace parts. Dealer statedthat vehicle would need to be inspected to determine if parts needed to bereplaced.owner took vehicle to another dealer to have repairs done.*ml
While driving at approx. 55mph, noticed vehicle suddenly accelerated unintendedly to 70mph without pressing accelerator pedal, ran over 4000rpm's, acted as though in cruise, but it was not engaged, when applied brakes, seemed not to slow down, turned off ignition.
When i drive my vehicle, i press the gas pedal and it feels heavier than normal. Then when i press the brakes to slow down it has a clocking sound. And it pulls back when i press the gas pedal to go faster.
Engine idle surges without warning at stop signs. It is very dangerous, and has almost caused five accidents. It surges beween 3000-4000 rpms.
The contact owns a 1997 ford explorer. The contact stated that while sitting in a drive-thru with the brakes engaged, the vehicle suddenly accelerated and there was an increase in engine rpms. The contact stated that he attempted to hold the brakes but the vehicle would not stop. As a result, the contact crashed into another vehicle. A police report was not filed and no injuries were reported. The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and the current mileage was 190,000.
Throttle would stick. Started vehicle & shifted into drive. Vehicle shot forward. Driver had collapsed backwards. Took to dealer & mechanic could not locate problem. Called manufacturer. & was informed to keep taking vehicle back until problem is found.
Operator was exiting parking lot onto main road when vehicle picked up speed, operator tried to stop vehicle, by breaking, but vehicle accelerated faster, causing operator to lose control of vehicle ,vehicle still accelerating turned back towards other end of parking lot crashing into large metal sign post. Operator had to be taken to nearby hospital, and them evacuated to mass general hospital, for emergency head operationas a result of injury to head. (subdural hemotoma).
Recall notice sent to consumer (97v074/98r03), however dealership refuses repair due to state in which consumer lives does not match description on recall. Mjs
Engine accelerated during braking to a stop. Unable to stop vehicle with brakes.
Coming to stop, applying foot on brakes, vehicle will lunge foward, engine will rev up. Consumer must reapply the brakes in order to stopvehicle. Dealershipunable to correct problem.
Each time i start the vehicle and put my foot on the gas pedal, it sticks.then it is necessary to step on it even harder.it eventually catches and then i surge forward or backward (depending on whether i am in drive or reverse).the dealership says that i must wait until my vehicle identification number comes up to get it fixed.in the meantime, i just have to live with it.is there anything i can do to speed up the process?my vehicle is still under warranty.
Consumer contacted the dealer regarding recallnumber 97v074000/mfr recall 98r03 regarding throttle linkages and control.dealer stated parts did not need replacing.
The vehicle accelerated on its own because the accelerator linkage was frozen. Yh
This has happened three times.once in december 1997.once in june 1998.and once on june 19, 2000.each time as i am coming to a normal stop at an intersection, the car accelerates.the last two times i was sitting at the intersection with both feet on the brake with the wheels spinning, burning rubber, until i managed to shift into park.the dealer has offered to "trade me out" but i am afraid they will just resell the car.plus i feel that they have not accepted that the car has endangered my life. After the first two incidents, santa fe ford tested the car and replaced some parts (in june 1998)i have a copy of that repair sheet.so the incident this week occured after two years of no problems.i was at a busy, small-town intersection.
Is this legal to sell a vehicle new or used with serious safety recalls, they have jeopordized my safety in this vehicle.sudden engine acceleration and tachometer re-line at passing gear.shifting into low gear prior to 1800rpms.engine noise at start up.overheating causing damage to the transmission, i.e. Torque converter failure. Idles at 1200.rpms and fluctuates.what ethics do these dealer possess and do they not safety inspect them prior to sales, they let me drive off the lot.this vehicle is currently in service for the failed parts after purchasing it on novemeber 1,2000.i have firestoneat tires yet to be inspected.
Dt*: the contact stated the vehicle had a brake fluid leak that was leaking onto the vehicle speed control switch. There was a recall#97v074000 pertaining to the vehicle speed control. The vehicle was not included in the recall due to the vin. The vehicle has not been to a dealer.
Accelerator sticks at various times. Mjs
While driving the vehicle has sudden accelerations. Sometimes when this happens when applying the brakes the vehicle will still acclerate. One time,the only time, the vehicle will stop is shutting the vehicle off. There was a recall on the throttle97v-07 000.dealer says that there has not been any complaint on this vehicle.ford replaced vehcle.
Vehicleis showingsame symptoms as mentioned in recall 00v422000 regarding 4.0 l engines. Throttle is sticking andconsumer has to forcepedal to move.this is a continuous event that seems worse after cruise control has been used.
Ea99001, throttle body systemmalfunctioned, causing the vehicle to jump forward or backward.also,while starting vehicle, it will stall out when placing it in gear.owner thinks part should be recalled. *ml
Sudden acceleration.
The contact owns a 1997 ford explorer.while driving 35 mph, the accelerator pedal became stuck when it was depressed.the contact had to depress the brake pedal first and then the accelerator pedal for the vehicle to operate normally.she believes the vehicle is a part of recall # 00v422000 (vehicle speed control).the dealer stated that the vehicle has no recalls.the weather was sunny and approximately 70 degrees at the time of failure.the current and failure mileages were 94,000.
Owner was not notified of recall 99v-062 for the faulyt cruise control resulting in accident. *nlm
On alocalstreet going 25 mph applied the accelerator then somethingcliced and jetisoned with speed.vehicle ended up between 2 trees and overturned a couple of times on the railroad tracks.
Dt*:the contact stated while driving various speeds with the cruise control activated a burning smell came from the steering wheel.also, while driving 55 mph the vehicle jerked to the left.furthermore, the vehicle surged forward without warning.the vehicle was driven to an independent repair shop to diagnosed the problems.there were no repairs made except on the throttle body.there were recalls on all three components.there was a nhtsa recall, #99v062000 regarding the vehicle speed control.a nhtsa recall, #00v402000 concerning the suspension.also, a nhtsa recall #00v422000 concerning the vehicle speed control.the vin was not included in any of the recalls.
Consumer was traveling about 35mph onroad to pass another vehicle., and without prior warning,vehicle acelleratedabout 100mph. Hadfoot onbrakes, but vehicle was still running.consumer turned vehicle off. Dealership was aware of problem.
While pulling into a parking space vehicle took off forward ,and consumer barely touchedgas pedal, and vehiclehit a pole.
Vehicle recall denied (97v-074) due to location of state. Mjs
While coming to a stop, consumer applied brakes and vehicle revved andwent forward.
The contact owns a 1998 ford explorer. The contact received notification of nhtsa campaign id number: nhtsa campaign id number: 00v422000 (vehicle speed control). The vehicle was inspected by a dealer and they advised the contact to return after the first of the year to have the recall repair performed. A few months later while driving 35 mph, the steering wheel and brakes froze without warning. The contact crashed into a pole as the vehicle independently shifted into reverse and accelerated backward. The driver sustained major injuries and was transported to the hospital via ambulance. The police were called and a report was filed and available. The vehicle was towed to an independent mechanic where it was deemed as destroyed. The manufacturer was not contacted. The failure mileage was unknown.updated 06/02/11updated 1/18/2012 *ln
Everytime i drive my ford explorer, the gas pedal sticks in the off position.as a result, i have to step on the gas pedal harder, and sometimes i go flying out the driveway.i spoke with delacy service department and they said that there is no recall yet on the vehicle and since it is out of warrenty, they wouldn't get paid to do it and anyway they don't know how to fix it.
The drivers side seatbelt will not engage to the lock position.
The contact owns a 1997 ford explorer eddie bauer edition. The contact stated that while accelerating from a driving traffic stop, the engine growled loudly as the vehicle abnormally accelerated rapidly. The brakes were engaged and the vehicle came to a stop. The contact was able to resume as normal. The failure recurred twice. The vehicle was taken to an independent mechanic for diagnosis but they were unable to locate a defect. The manufacturer was not notified of the problem. The approximate failure mileage was 100,000.
The contact owns a 1997 ford explorer. The contact stated while driving at 45 mph, the vehicle independently decelerated. The contact moved the vehicle of the roadway and found that the accelerator pedal was hanging from the assembly by three tiny spot welds. The weld had also fractured and the entire accelerator pedal assembly had detached from the vehicle. The contact was able to drive the vehicle to his residence where he made unknown repairs to the vehicle. Neither the dealer or the manufacturer were contacted. The failure and current mileages were 103,000.
Throttlegets stuck while the consumer is driving. When coming to a complete stop and starting up again,consumer will have trouble accelerateing.
Vehicle started accelerate from 55 mph to 60mph, then from 60mph to 65mph to 70mph, retried three different times, problem did no happen again.
In many occasions i had turned off the cruise control and the car had continue to accelerate.my gas pedal has gotten stuck too many times.well today was the best of all.my car felt for a few days that it did not accelerate when i pressed on the pedal.i took it in yesterday to have the oil changed and see what the matter was.nothing was found wrong with the car by the mechanic.well, today i found out what the matter was. As i was driving on my way to my son's daycare the accelerator pedal came off the floor.i had no pedal.i pulled to the side and indeed the cable and pedal were laying on the floor.i managed to get to the mechanic by trying the car to move. The mechanic said that the cable snapped and that it had to be replaced.*nlm
Cruise control does not maintain speed when vehicle is going downhill. It accelerates.
Experiencing a noice and vibration at idle stage,when aceleratinglose of power,smoke from engine do not know the source.
Tl * the contact owns a 1997 ford explorer. While driving at speeds of 45 mph, the vehicle stalled without warning. The contact coasted into a nearby parking lot and suddenly, noticed a fire had erupted near the drivers side window. The contact did not report any injuries. The fire department was called to the scene but a fire report was not taken. The vehicle was towed to her place of residence and has not yet been repaired. The failure mileage and current mileages were 100,000.
Vehicle revved and speeded up on its own .this has happened 3 times, resulting in a rear end accident.
The consumer has experienced the throttle sticking and the engine surging after the brakes were applied. The dealership replaced the throttle body, however problem still exists. (attorney for client).
While going up hill car was backing back down hill. Took vehicle to dealer, and had transmssiion replaced.february 2000, consumer had to get a total of 3 transmssions.on07-oct-2000, while waiting at a light, consumer took foot off of brake and vehicle rolled backwards.
While stoppingat a stop sign or a light, the vehicle revved up to 6000rpm, which could cause the vehicle to accelerate if the vehicle brakes weren't activated.dealer repaced the sensor. Problem still exists.cause unknown.dealer cannot determine problem.
Parking lever assembly. Throttle valve assembly.
Vehicle accelerated suddenly and unexpectedly whilespeed control was activated. Driver had to shutvehicle off to stop. Dealer has been notified. There is a recall (00v422) regarding the problem the vehicle is experiencing.
Poor design of throttle linkage cable sticks causing the vehicle to lurch forward or backward and causes the vehicle to continue to accelerate when foot is removed from gas pedal.nlm
While sitting at a lightvehicle suddenly accelerated with brakes being applied, andwithout driver stepping on the accelerator. Dealer has been contacted.
Vehicle experienced two car crashes due to possible failure of the speed control (recall component) prior to notice, also speed control repaired four times prior to accidents. Mjs (99v-062)
Vehicle experienced two car crashes due to possible failure of the speed control (recall component) prior to notice, also speed control repaired four times prior to accidents. Mjs (99v-062)
Cruise control failed. Also,brakes completely faded. Vehicle stopped by turning engine off, stop made without power steering or brakes.
Dt: the contact stated when attempting to stop at a stop sign the vehicle suddenly accelerated and it went through the stop sign and then came to a stop when placed into neutral. The vehicle accelerated suddenly two more times before the contact was able to take vehicleto the dealership. It occurred while at a complete stop. Again the brakes would not hold and the vehicle was placed into neutral to get it to stop. The vehicle is currently at the dealer for diagnostic testing, which has not been completed at this time. Updated 12/27/2005 - when the vehicle was started cold it would not stay on and idled erratically.the dealer informed the consumer that the acceleration problem and idle problem were due to a faulty throttle sensor.the dealer replaced the throttle valve assembly but that did not correct the problem.
While driving the car accellerated out of control. My brakes & other componants broke in my attempts to stop.luckily i did not crash, flip or run someone over as it took several miles to stop.i was towed to freedom ford in beacon, ny where they found that the ford air filter broke and wedged the accelerator linkage causing the car to go out of control.i incurred brake damage, towing, travel expenses, and subsequent throddle repairs done at pleasantville ford in pleasantville, ny.
Accelerator sticks on occasions.
Vehicle experienced sudden acceleration resulting in a vehicle collision.
The contact owns a 1997 ford explorer. While driving on october 3, 2008 without warning the front end of the vehicle caught fire. The driver and passenger were able to exit the vehicle. The passenger sustained injuries to the arm and shoulder. The manufacturers recall letter 00v422000, vehicle speed control was received in november 2009. Report 378123209 was filed with the manufacturer; however, the failure could not be investigated, because the vehicle was destroyed. The sumner county sheriff report number was 9386782. The failure and the current mileages were 130,000.
The contact owns a 1997 ford explorer.while driving 35 mph, he noticed smoke coming from the under the hood.in addition, flames erupted from the engine compartment after he opened the hood.the dealer stated that the vehicle speed control switch caused the fire.there is a recall for the vehicle speed control (nhtsa campaign id 07v336000) however the dealer stated that his vin was not included.as of january 30, 2008, the dealer had not repaired the vehicle.the current and failure mileages were 160,000. Updated 02-19-08 updated 02/19/08
Engine accelerated during braking to a stop. Unable to stop vehicle with brakes.
Received recall notice for 97v-074 000 and the dealer had truck for 3 weeks and they still do not have parts for this truck.
There is a recall for the speed control on '97 explorers (nhtsa #9054 & 9047). Ford has not included my vehicle; however, my car suffers from the speed control problem described in the recalls. How do i make ford fix this problem. (99v-062001) denied repair.
The throttle body was replaced at 17,000 miles and at 30,000 miles i was told by ford i needed an air induction cleaning. At 37,000 miles i now have the same gas pedal problem and was told it was the throttle body again.
Dt*: the contact stated while driving 30 mph, the vehicle lurched forward out of control and was difficult to stop when the brake pedal was depressed.the second incident happened when the vehicle was started from the parked position.the brake pedal was depressed and the gear was shifted from park to drive when it accelerated out of control.the vehicle was taken to two independent service dealers and one service dealer, but the problem could not be recreated.the third occurrence resulted in a collision with another vehicle parked in the driveway when acceleration reached 50 mph.no injuries were reported, although a police report and photos were taken.the manufacturer was contacted.the contact's phone number was the son of the vehicle's owner.updated 11/30/2006 - the driver of the vehicle reported some neck pain later that night which was not apparent at the time of the accident.
Stopped at a stop sign, went to accelerate and the gas pedal was sticking. Then, vehicle lurched forward when the pedal stopped sticking.contacted dealer, and was told that the throttle body valve was sticking whichcaused the problem.
Accelerator bracket that holds onto firewall came off while drivingdue to failure of the 2 spot welds which were the size of an eraser tip on firewall. Dealer repaired bracket by re-spot welding the bracket. *ml
Consumer was at a complete stop with her foot on th brakes, all of a sudden the vehicle lurched forward, resulting in a collision.
Consumer received recall notification (00v422000), consumer purchased vehicle from a private owner which was a salvage title and manufacturer is refusing to honor recall as well as install tether kit free of charge as they previously stated.
While driving the accelaerator bracket(arm) detached from the firewall where it was welded. This is the same incident that was reported on odi id 858739.
Owner of 1997 ford explorer that had a recall issued in 2001 for throttle body problem.nhtsa #00v-42200.my explorer was not one of the recalled vehicles (not built in st. Louis or louisville) and i never knew anything about this problem.about 8 months ago i began experiencing a problem with a sticking accelerator.result of a web search about a month ago to see if a problem exists for this condition because i feel i'm going to crash into something going forward or reverse, i found out about this recall.by calling ford motor company customer service. Line today i was told that a ford dealer will fix the problem but i have to pay for it.i had the cust. Serv. Rep. Make an "on the record" of my call and my question is this: if this was a safety issue in 2001 for certain factory built explorers, why couldn't it become a future safety issue (in 2007) if the vehicle (mine) was built in another factory?couldn't this problem arise at another time, as it has with me?the problem i am experiencing is identical to every word stated in the recall.the original throttle body is installed on my explorer.
While traveling with cruise control on, consumer could not turn off cruise control.gas pedal went involuntarily to the floor, and car accelerated from 68 mph to 85 mph.vehicle had to be shut down in order to disengage the cruise control. *ml
Car surges out of control regardless of the gear and without warning.
While stopped at a stop light the vehicles engine began to race and move forward although consumer foot was depressing the brake, consumer touched the other vehicle and the truck started pushing it forward, consumer had to turn off vehicle to stop the movement.nlm
Upon purchase in june 1997, throttle stuck in closed position, especially when first starting up.ford replaced the throttle plate once in approximately august 1997.the replacement throttle plate failed and was replaced by ford in approximately november 1998.in june 1999, the throttle has again begun to stick and will probably have to be replaced for the 3rd time.ford has recognized the problem and extended the warranty on this part to 72,000 miles, but it seems that they are still just replacing the part with another defective part.
When consumer was trying to turn off the engine the vehiclesuddenly accelerated. Drivercouldn't stop vehicle by applyingbrakes, and he had to move the pawl to neutral and turn switch off.cruise control failed.the entire keyless entry electronic system failure caused the starter kept turning over and over,but the engine did not start.
Throttle causing vehicle to surge.
When the vehicle was put in reverse, it accelerated, resulting in a crash.cause unknown and the dealer was notified.the consumer states that his wife started to back out of the leveled driveway, when the vehicle immediately went into full throttle and crossed the street onto the neighbors property.the vehicle traveled approxiamately 500 feet before she was able to stop.(cause damage to the property and the vehicle)the consumer feels that there is a malfunction on the part of the explorer and that ford is responsible.*scc
Idle air control valve has failed twice , only lasted about 20,000 miles.this caused vehicle to stall when applying accelerator pedal.
The contact owns a 1997 ford explorer. The contact stated that while driving 5 mph, the accelerator pedal became detached from the vehicle. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 215,000.
The 4-wheel drive lites (4-wheel dr-low & 4-wheel dr) and the cruise control lite began flashing on the dash.i stopped at a ford dealership, pocatello, idaho.they put on computer, but said they could find nothing in the gem memory, so advised me to drive on to salt lake city, but do not put in cruise control, and this would not harm the car's equipment or be unsafe.i returned from my trip and stopped at a retirement home's parking lot in idaho falls on july 1, 2000 and the car made "banging" noises when reversed out of the parking slot.the dash lites that had been flashing previously were not showing.i called the broadway ford dealership that services the car to haul it in for repair.they found the sensors were not working properly.then they test drove the car and said it had a noise in the transfer case and thought they should investigate.they found shavings in the fluid, and have parts on order.i am alarmed at what might have happened while driving on the interstate to and from salt lake city at 75 mph, as the car lurched and banged in reverse and forward gear when i tried to drive out of the parking lot at the retirement home.it seemed to have the gears locked up, or the two 4-wheel drive transmissions not working together.they cannot assure me that the transmission might also be damaged from these sensors not working.
The contact owns a 1997 ford explorer. The contact stated that as soon as the vehicle was started, it accelerated independently. The vehicle was taken to a dealer for diagnosis and the contact was informed that the speed control deactivation switch had began to leak internally and caused the failure. The contact was informed of a recall for the failure under nhtsa campaign id number: 09v399000 (vehicle speed control) however, the dealer informed him that they were only required to stop the leak but not replace the defective part. The manufacturer was notified but offered no assistance. The vehicle was not repaired. The failure and current mileage was 201,000.updated 01/05/13*lj updated 2/13/2013
When traveling in cold weather conditions about 30 mph and upon making a gradual stop the vehiclewill continue to accelerate, making it very difficult to stop the vehicle, causing the consumer to go through an intersection.consumer has contacted the dealer.please provide further details.
The contact owns a 1997 ford explorer.the contact stated that there was a small motor bike lodged under the vehicle, which somehow caused it to catch fire.the entire front end of the vehicle and the front cabin seats were destroyed.there are three vehicle speed control recalls on this year, make, and model vehicle, but it has not been determined if the vin was included.there were no injuries.a police report was filed.the recall numbers and vin were unknown.the failure mileage was 159,000.
Engine has been sounding different since throttle recall oov422000was done in december of 2001. While driving 75-80 mph there was a loud noise.vehicle was taken to dealer who stated transmission needed to be replaced.
We were lucky this time, we had the explorer in the shop and i got a call from the lead tech that stated while the were servicing the brakes no less than 3 lines rotted through, but*** the antilockcontroller sprung a leak and sprayed fluid all over the hot engine causing a small fire!!!no damage but we were lucky...
Recall # 97v074000, dealership refuses to honorrecall because manufacturer will not cover the cost. Dealer stated that recall needs to be performed in the state of wisconsin.
Replacement of engine due to defective parts; throttle body plate and cam chain guide on motors.the engine throttle plate stuck while the consumer was warming the vehicle on a cold day.recall #00v422000.the consumer requested reimbursement for the defective engine.the starter did not kick in per invoice. *sc
After any stop vehicle idles high, causingvehicle to run out of control. Please provide further information.
After coming to a complete stop consumer applies accelerator and vehicle hesitates, has very little power. Consumer has to almost floor it to get vehicle to move.rpm's will be high, but speed is very slow.this happens 4-5 times a week. Check engine light is on intermittently. Took vehicle todealer 8-9 times inlast year and a half, cant' findcause.dealer took motor apart, found nothing. Please provide additional comments.
No summary listed fro above vehicle.
Consumer states that there having the same problem as recall#0v422000 throttle. Dealer will not repair.
Periodicallywhile driving consumer wouldlet accelerator pedal go and then began to press it,vehicle would not pick up speed. Vehicle began to stall, causing consumer to pull over.in order for vehicle to start and pick up speed, consumer would turn offengine and restart.dealer was not able to replicate defect and was not able to provide remedy.
Cruise control failed to disengage. Vehicle stopped by turning engine off.
The contact owns a 1997 ford explorer. The contact stated while driving approximately 20 mph on a steep uphill grade, the bracket that supported the gas pedal suddenly broke away from the firewall and the bracket and gas pedal slid into the floor board and under the seat. The vehicle was backed down the hill in neutral and maneuvered to the side of the road in light oncoming traffic. Assistance was summoned and upon inspection the gas pedal was found with the bracket that attached to the firewall in a new like condition, except where three spot welds attached to the gas pedal bracket to the firewall had broken away. The vehicle was rigged to a running condition to travel approximately two miles or less to the owners residence where a more reliable repair was made. The repair was over seen by a licensed a&p mechanic. The manufacturer was notified by the owner of the weld failure. The approximate mileage was well over 100,00 and is currently back in service.updated 06/18/13*lj
Ongoing / intermittent problem with frontbrakes locking up whenever vehicle makes a turn, and on three occasions vehicle would suddenly acceleratewhile at a stop position . Vehicle been inspected by dealer, and nothing could be founded. Can nhtsa help in this matter.
The vehicle was purchsed new with 7 miles on odometer from charles gabus ford in des moines, ia.a few days after purchase, i noticed and reported to dealer that the accelerator pedal would stick at the top, meaning that it required extra pressure to push it down.initially the cable was looked at and lubrication applied, but did not alleviate the problem.charles gabus ford then suggested replacement of the throttle body.this was accomplished within 2 months of purchase and alleviated the problem for a few months.when the problem reoccured, charles gabus kept the vehicle for 3-4 days to further inspect the problem to see whether disconnecting the cruise control had any effect.it did not, so the throttle body was changed again.this was around february 1998.the problem once again started occuring in august 1998.at that time, i had just moved to st. Louis, but was still working with the service manager at charles gabus ford in des moines.i was told that ford had now redesigned the throttle body and i was given that new part number, which was ordered and replaced by a dealership in st. Louis (mcmahon ford) in september 1998.the vehicle was still under warranty at that time.in may 1999, i received a letter from ford that it was providing additional warranty coverge for the throttle body for 6 years or 72,000 miles under service program number 99m02.in september 1999, the problem resurfaced and the throttle body is scheduled to be replaced this week.the concern is that i have just verified that the throttle body touted as the solution in the letter is the same throttle body part number replaced a year ago.therefore, it seems probable ford has not found the fix, and why should owners pay for this defect (and the resulting diminshed value of the vehicle) regardless of mileage?a year from now, when the accelerator starts sticking again, i will have more than 72,000 miles.any suggestions?
Stuck accelerator on 1997 ford explorer with 58,000 miles.while driving on interstate 287/78 in nj i tried to turn off the cruise control but instead the car accelerated uncontrollably to over 85 mph. I gained control by turning the engine on and off until reaching a safe place to stop.an njdot truck helped me and later that day i emailed what happened to ford's customer assistance.i wanted them to have a dealer examine my explorer to see if this was caused by a material defect of normal wear and tear, in which case i would repair it.they refused to help so i wrote a letter to dearborn and received a response saying the matter was closed (case # 1510510480).my wife said (and i believe her) that if she were driving it would have resulted in a crash.i noted that there was a recall on the 2002 escape that sounds like the same problem.i just want to prevent potential loss of life due to this, in my opinion, faulty design or manufacturer glitch.njdot documented the case since i sent them a "thank you" and they responded.the vehicle put me and others on the highway in a life-threatening situation (viz a viz toyota) but ford is unwilling to consider the case.they want to treat this as an "out of warranty" condition but i believe it is potentially a product liability that if not corrected will cost lives and damage.
Consumer was backing up and accelerator stuck, applied more pressure to pedal, and vehicle hit fire hydrant. Bumper needed to be replaced.recently, consumer received recall 00v422.
The contact owns a 1997 ford explorer. The contact stated that while trying to accelerate, the vehicle would not respond unless an excessive amount of pressure was applied to the accelerator pedal. The vehicle was taken to a private mechanic where it was found that the throttle body had failed. The vehicle was not repaired. The manufacturer was contacted and informed the contact that his vin was not included in nhtsa campaign id number 00v422000 (vehicle speed control). The failure mileage was 100,000 and the current mileage was 170,000.
While traveling approximately 50 mph throttle stuck in an open position preventing the driver from being able to slow vehicle down immediately.there was no crash and no injuries. Dealership has previously performed recall 00v422000 on this vehicle.akthis is the third throttle body installed on vehicle, consumer states the brakes did stop the vehicle.
When turning cruise control off vehicle started to acclerate up to 90-100mph. Only way to slowdown is to put vehicle out of gear. Contacted dealer, and dealer said that they could notdo anything because theydid not knowwhat the problemwas.the vehicle was idling very high.
Vehicle experienced problems with cruise control, dealership did not notify consumer of recall (99v-062).mjs
Throttle body prevents the driver from depressing the accelerator.a service recall has been issued .dealer has repaired the vehicle under the service recall; however it has also been repaired 2 times since the recall, and 3 times prior to the recall.dealer and manufacturer have been notified.
Vehicle began to accelerate rapidly and could not be controlled by driver.the gas pedal was not being pressed.the only way the car could be controlled was by turning the engine off and coasting to the side.this was a very scary incident and could have caused a crash and fatalities.
The vehicle experienced the same problem with the cruise controlas stated in recall 99 v 062 00, but the vehicle was included in the recall. The consumer stated the cruise control failed to disengaged, the problem happened three timed.
Throttle sticking at accleration especially when engine is cold.
Vehicle experienced the same defect with its speed control as stated in recall 99 v 062 001, but it's vin number is not included.
When disengaging cruise control vehicle throttles down and accelerates. Consumer has to depress brakes or shut off cruise control. Vehicle has an aggressive acceleration. This happens intermittently. Contacted dealer, and dealerurged consumerto recreate problem for them to check it out.
1)throttle cable binds up.when it breaks free it adds 1,000 rpm to engine speed.most pronounced after using cruise control on the freeway and deactivating cruise with brake pedal.almost rearended car in front of me due to sudden acceleration. 2)seat belt retractor locks up.restrains passenger to the point of pain.very difficult to release.retractor replaced once under warranty.
Accelerator suddenly and uncontrollably causes vehicle to go from a stopped condition,foot on brake, cruise control off. Extreme braking effort avoids collision.problem presented to ford service at dealer, diagnostic tests done and no repair provided.ford service denied knowledge of any similar problems of this type and offered no recall repairs.
While driving on the freeway consumer attempted to apply brakes and the engine began to accelerate, not allowingconsumer to slow down. Consumer tried to avoid an automobile in front of him , ran up on the curb and hit rear end of automobile in front of him.
A 1997 ford explorer cruise control deactivation switch caused a fire resulting in the death of the driver.
Consumer put automobile on cruise control mode and it took off, causing automobile to accelerate. Consumer states when tried to apply the brakes, they would not let her. Had to turn automobile off after running off road.
When i lifted off off the gas pedal to brake for stopped traffic, the gas pedal seemed to stick and rev the engine as i was trying to stop. I had plenty of time to stop, but because of the speed of the engine it took longer to slow down, and i hit the vehicle in front of me. This has happened twice to me and at least once with my wife over a 3 year period. The oct 15th resulted in an accident.
Vehicle stalled at 25 mph,also , when going over a small bump rpms went up to 4000-5000. Mechanic thought vehicle stallingwasan electrical problem,not taken to dealer yet.
When applying brakes vehicle lurches forward. Dealer notified.
While drivingpressed on gas pedal to accelerate, andvehicle would die. When car was in park it did not cut off.but, soon as consumer pressedgas pedal it shut off.
Whenever accelerator pedal is pressed down, it would stick. Would have to press hard for it to catch. Took to dealer & mechanic could not locate problem. Its an intermittent problem. Been to dealer at least 4 times.
While pulling out into traffic, accelerator pedal broke away from the firewall. Was able to roll over to shoulder. I was able to reach under the dash and pulled on the pedal to drive.apparently the welds (3) failed (tore out).i repaired it by drilling out holes and screwing the bracket back to the firewall.
Accelerator pedal and bracket fell off while driving on highway.gas cable was pulled to idle car off road.the pedal was bolted back on by auto body shop but is not guaranteed to hold.
The gas pedal sticks and will not move unless driver slams on the pedal very hard. This happens mostly after the vehicle has come to a stop. The problem has not been corrected.
The accelerator pedal sticks when the vehicle is in drive. Cause unknown.please give further details.
While traveling and when depressing gas pedal it was stuck ,causing vehicle not to gain any speed. Please provide further information.
Consumer states while driving and without warning the accelerator pedal will stick upon acceleration, dealer has been notified and has replaced pedal.
Consumer was backing out into the driveway when vehicle picked up speed,resulting in vehiclehitting his other vehicles which were also parked in the driveway. The accelerator stuck.
Accelerator pedal had stuck while driving. This increasedspeed of vehicle while going 60mph. Was trying stop vehicle by stepping on brakes. But,vehicle hita building,tires were still spinning afterimpact. Air bags failed to deploy.
Gas pedal sticks.
When vehicle is put in reverse after started the accelerator pedal sticks. The dealer has replaced the throttle body.
After vehicle is turned on has to tap or pumpgas pedal so that engine will not turn off, and could move without a problem.
The contact owns a 1997 ford explorer. While driving 35 mph, the accelerator pedal assembly fractured from the firewall and caused the vehicle to become stuck in the open throttle position and accelerate. The assembly fell behind the brake pedal and the contact was unable to stop the vehicle when the brakes were depressed. The contact was able to gain control of the vehicle and drive home without incident. The dealer and manufacturer were contacted; however, neither were willing to provide any assistance. The failure and current mileage was 154,000.
Vehicle was parked. Was checking the oil & noticed fluid leaked onto garage floor. Checked closely & leak was coming from master cylinder. Took vehicle to dealer & was advisednot to drive vehicle. Problem with accelerator pedal sticking. Needed cable change (2/24/98). Consumer stated accelerator cable has been changed.
Gas pedal continues to stick, repairs made however problems persist.
While driving the accelerator pedal fell off, catching the accelerator pedal and the weld to the firewall broke.nlm
Gas pedal and the brake pedal are too close, causing misapplication of the pedal which resulted in an accident.
While driving on highway got off to exit while approaching a stop light, and all of sudden accelerator pedal stuck to the floor, and vehicle went through the intersection.contacted dealer, who indicated thatwarranty was up.
Gas pedal gets stuck, will not go down , consumer has to keep stepping on pedal when suddenlypedal will go down, causing vehicle to surge forward, almost resulting in an accident.
The accelerator pedal welds broke and the pedal shifted under the brake pedal while cruising at 55/60 on highway.when i approached a red light i couldn't apply the brake enough to stop the vehicle.luckily i was n the right lane and was able to get off the road, release the brake and kick the gas pedal out from under the brake pedal and stop and avoid an accident with the car in front of me. ***dimsii ivoq entry posted after 12/12/02 cut-over to artemis***762252
Accelerator pedal sticks, mostly on take off or at slow speeds.
Gas pedal sticks intermittantly,
While drivingaccelerator pedal fell off . Dealer will be notified.
Accelerator pedal sticks in the closed position.
Consumer was backing up and accelerator stuck, applied more pressure to pedal, and vehicle hit fire hydrant. Bumper needed to be replaced.recently, consumer received recall 00v422.
The throttle body design on 1997 and 1998 ford explorers with the 4.0 litre sohc engine sticks or binds in a closed position after the vehicle has been parked with the engine off.when the accelerator is depressed, the bind will result in no gas to the engine.then the binding stops and the car lurches forward often at speeds high enough to chirp the tires.this can be a dangerious situation in traffic.
While traveling on the road throttle pedal got stuck to the floor. Vehicle flipped over and landed between two telephone poles.vehicle was towedto repair shop torelease the pedal.
The bracket which attatches the gas pedal to the firewall of the vehicle sheared off while driving the vehicle. It was attatched by 3 small spot welds which i feel is insufficient to hold this bracket in place.
Upon touchinggas pedal vehicle suddenly acceleratred, causing a collision. Driver sustained minor injuries,and vehicle wastotaled.manufacturer will be notified.
Accelerator is sticking.the dealer has been notified.
The accelerator pedal keeps sticking and causes the vehicle to accelerate when the driver is trying to stop it. When its in park the engine keeps revving.
Accelerator pedal felt loose, pulled over and examined. The bracket on which the pedal was mounted had completely broken out from the firewall of the vehicle. Upon examination, the braket had been attached with three spot welds.
While driving vehicle at 70 mph the gas pedal broke, causing owner not to have control over vehicle. Dealer noted that shoulder bolt which holds gas pedal in place broke. Consumer stated the shoulder bolt did break the shoulder bolt is threaded, due to the pedal action, shoulder bolt worked loose allowing the gas pedal assembly to fall to the floor causing consumer not to have control over vehicle.
Accelerator throttle would stick when pedal is pressed.problem only happens when at a stop light or sign, andthen leaving. Have been to dealer , and mechanic indicated thatthrottle cable was causing the problem, andneeded to be replaced.
Safety complaint involving a stuck accelerator on a 97 ford explorer.the incident occurred on a county road, while traveling a 50 mph, when a attempt was made to slow down the vehicle as it approached an intersection.after several attempts to apply brakes failed, i was able to maneuver the vehicle to the right shoulder and stop it by switching off the engine.searching to find the source of the problem, i reached for the accelerator pedal, which was loose and subsequently dangled in my hand.the vehicle was towed to north county ford, vista ca., where it was revealed that"broken accelerator bracket welds" were the source of the problem.the car was then repaired at a cost of $132.89.on monday may 12 and again on tuesday may 13, i called ford motor co. Consumer service (800) 392-3673, to report what i believe is a safety defect in the vehicle and to request a reimbursement for the repair.i was told by the ford representatives that the "incident" would be reported to their engineeringdivision, but since there were not any recalls on cases such as this, they would not cover the cost of repair.i certainly take exceptional to their finding and expressed my disagreement.therefore, i request your agency to look into this incident as i feel there is a potential hazard to public safety and to help determine whether or not i am due reimbursement for the cost of the repair of this defect.
While driving the vehicle took off and the throttle stuck and went to the floor, even when foot is on the brakes. The problem happened again.
Consumer was trying to accelerate when gas pedal got stuck, did not move, causing acceleration. This is a intermittent problem. Dealer cannot duplicate problem.
Accelerator sticks to the point where consumer has to put foot behind the pedal to release it from the floor. Even by applying the brakes, it will not decrease speed. Dealer has been contacted.
While driving at any rate of speed the accelerator pedal will stick upon contact.dealer has replaced the throttle body which has not remedied the problem.please give further details.
1997 ford explorer limited.while driving gas pedal assembly broke off from firewall.unable to accelerate.had to reach under dash to grasp throttle linkage to get off road.(thankful my wife wasn't driving at the time).
Consumerwas traveling about 65mph on highway, andpedal bar that was welded tothrottle pedal,metal part came completely off.dealership bolted back on, there were no injuries.
Every once in the while the gas pedal will stick, causing the vehicle to accelerate. Vehicle was involved in an accident on april 5, 1997 because of problem. Vehicle has been to dealership (3) times;12/96, 1/97, and 4/ 97. Dealer changed throttle body,but problem still exists.
-the contactwas driving at 5 mph under dry conditions whenthe accelerator pedal became detached.the contact saw that three links failed. The contact found that therewas service bulletin 616531 for this failure.updated 1/29/2007 -
The contact owns a 1997 ford explorer. The contact stated while driving approximately 20 mph on a steep uphill grade, the bracket that supported the gas pedal suddenly broke away from the firewall and the bracket and gas pedal slid into the floor board and under the seat. The vehicle was backed down the hill in neutral and maneuvered to the side of the road in light oncoming traffic. Assistance was summoned and upon inspection the gas pedal was found with the bracket that attached to the firewall in a new like condition, except where three spot welds attached to the gas pedal bracket to the firewall had broken away. The vehicle was rigged to a running condition to travel approximately two miles or less to the owners residence where a more reliable repair was made. The repair was over seen by a licensed a&p mechanic. The manufacturer was notified by the owner of the weld failure. The approximate mileage was well over 100,00 and is currently back in service.updated 06/18/13*lj
Sometimes when turning a cornergas pedal will get stuck.only way to get it back up is to bang on it or turn offvehicle.consumer feels this is very unsafe. It seems to happen every 6 weeks. It occurs both on driving straight and turning corners, as well as at high and low speeds..
When starting cold engine races and gas pedal sticks,i live in florida so it doesn`t happen unless its 50 deg or less, engine also almost stalls, dealer could not find the problem.
Consumer stated whenbrakes wereapplied vehicle accelerated.as a result, consumer's vehicle rear ended another vehicle.
While driving 65mphgas pedal snapped off, all three welds holding gas pedal snapped.
I have to push extra hard on the pedal to accelerate because it feels stuck. When and when the pedal finally gets loose, the car accelerates abrubtly.
While driving andcrossinglanes had tostep onaccelerator pedal. Itgot stuck, and vehiclesuddenlyaccelerated,hitting another vehicle.
Gas pedal sticks.
Periodicallywhile driving consumer wouldlet accelerator pedal go and then began to press it,vehicle would not pick up speed. Vehicle began to stall, causing consumer to pull over.in order for vehicle to start and pick up speed, consumer would turn offengine and restart.dealer was not able to replicate defect and was not able to provide remedy.
Brakes did not stop vehicle aftergas pedal stuck. Vehicle went down an enbankment, and driver sustained some minor injuries.
Dt: the contact stated when attempting to stop at a stop sign the vehicle suddenly accelerated and it went through the stop sign and then came to a stop when placed into neutral. The vehicle accelerated suddenly two more times before the contact was able to take vehicleto the dealership. It occurred while at a complete stop. Again the brakes would not hold and the vehicle was placed into neutral to get it to stop. The vehicle is currently at the dealer for diagnostic testing, which has not been completed at this time. Updated 12/27/2005 - when the vehicle was started cold it would not stay on and idled erratically.the dealer informed the consumer that the acceleration problem and idle problem were due to a faulty throttle sensor.the dealer replaced the throttle valve assembly but that did not correct the problem.
Vehicle suddendly slowed down and would not move. Upon checking the suv, driving noticed that the accelerator pedal had fallen off and was hanging on by a string. The dealer has been notified about the problem. Dealer not willing to correctfree of charge.
When vehicle is cold and first started, gas pedal will stick and has to be pressed extremely hard to get vehicle to move. Throttle body replaced once and seemed to correct problem for a year. Problem now back,it appears to be a problem with injection system which may cause vehicle to jump forward as gas pedal has to be pushed extremely hard to move vehicle after first started.
The throttle is sticking in the closed position. Consumer must press hard on pedal in order for it to unstick which then causes the vehicle to lunge forward.
Vehicle accelerated at an unsafe speed.
Gas pedal detached from the firewall, consumer lost use of accelerator.could have been an accident because consumer was on a main highway.
While drivingand coming to a stop the lip on the accelerator cable became stuck, causing the vehicle to continue to accelerate.please give any further details.
The 1997 ford explorer caught on fire at the cruise switch located on the master cylinder.
While driving my 1997 ford explorer on i-64 e at approximately 60 mph, smoke started to pour into the car from under the dashboard. I pulled over as fast as possible and was met by a virginia dot truck who noticed me suddenly cross two lanes to get to the breakdown lane. He grabbed his fire extinguisher and put the fire out within seconds of my stopping. The fire department was not called because it was put out so quickly. After having it towed to a shop, i was informed that it appears to have started in the cruise control switch and burned through the master cylinder. The fire was extinguished within 15-30 seconds from the time i stopped but the mechanic said that the car does not have any brakes as a result of the fire. I consider myself lucky to have been able to stop at all. My car was not and still has not been recalled. After contacting ford they have declined to help us with any repairs. Had i known about the switchfire problems earlier, i would have called the fire department to do a formal investigation of the cause. The car has not been fixed as of yet.
When vehicle comes to a stop the motor races with the rpm's going up to 6000, idle arm sensor replaced, but still idling high.
While stopping at a light consumer had to put vehicle in neutral due to engine idling high.consumer states this has been happening ever since the vehicle was new, the engine idles at 1400 rpm, dealer can not remedy the problem.
Engine idle is erratic when engine is warm, vehicle is in neutral or park and heater or air conditioner is on. This component has now failed twice. Is this a common problem?
Dt*:the contact stated while driving various speeds the cruise control was inoperative when engaged.the vehicle was inspected by a dealer who determined the cruise control switch needed to be replaced.after the cruise control switch replacement, the problem persisted.the vehicle was taken to an independent repair shop who determined the electrical wiring had melted in the interior dash panel area.no fire was seen.after new wiring was installed, the problem was corrected.there was a nhtsa recall, # 05v388000, regarding the vehicle speed control.the vehicle was not included in the recall due to the vin.the manufacturer was alerted.updated 9/22/2006 -
- the contact owns a 1997 ford explorer. The mechanic informed the contact that there was a recall for the cruise control deactivation switch. The dealer informed the contact that thisvehicle was not part of the recall. Therewasrecall 06v286000 for 1998 ford explorer. The contact felt that this vehicle should be included as part of this recall. The vehicle has currently 170000 miles.
Idle not returning after cruise control was disengaged and brakes would not work. Cruise controlkept accelerating. My three children were in the car, was able to stop the car by putting it in neutral, at that point the brakes worked. Pulled to the side of the interstate and shut the car off. When trying to start car again, engine revved to the point where it sounded like it was going to blow up. *nlm
I have a1997 ford explorer that caught fire. The fire originated around the wiring harness in and around the master cylinder. When my vehicle caught fire i lost my brakes instantly.
-the contact stated that while driving with cruise control on at a speed of 65 mph the cruise control did not disengage.the weather was clear and about 30 degrees fahrenheit, and the odometer reading was 121000 miles. The failure did not allow the throttle to return to idle.he was able to stop the vehicle by shifting gears and putting it into park on the side of the highway.the vehicle was at the dealership, and he was concerned because vehicle should be covered under nhtsa campaignrecall 99v062001.presently, the dealerwas asking the contact to pay for the repair.updated 1/22/2007 - the dealer indicated that the cruise control off button had shorted out.as a result the cruise control could not be turned off once turned on.
Dt: the cruise control switch stopped working, the consumer lifted up the hood and noticed that fluid was leaking around the master brake unit. The consumer took the vehicle to the dealer and they confirmed that it was a problem and they replaced the cruise control switch about a week ago.
Cruise control under the hood caused power outage to overhead temperature/direction display.when taken to dealership for repair the tech along with the service manager,indicated that sparks and smoke was coming from the cruise control located under the hood when power was applied.this is the same cruise control that has caused accidents and death. This cruise control is the same one that has sparked a large recall from ford but the ford motor company elected not to include the explorer.
The contact owns a 1997 ford explorer.the contact stated that the vehicle caught fire while being serviced for the radio.the dealer stated that the cruise control caused the fire.the dealer stated that the vin was not included in nhtsa campaign id number 07v336000 (vehicle speed control).the dealer disconnected the vehicle speed control.as of november 1, 2007, the dealer had not repaired the vehicle.the failure mileage was 70,000 and current mileage was 106,000.
The cruise control on our 1997 ford explorer stopped working.i called and check to see if there were any recalls on this problem because we know of the expedition having problems where this was causing fires to start with the vehicle.we were told this did not involve the explorer.i was concerned because i feel that there could be a connection.we had the repairs done but i felt that this needed to be reported.i also feel that ford should be required to report to the nhtsa each time the ford explorer has to repair cruise control failures to help determine if there is a problem that is widespread.
Dt*: the contact stated the cruise control was set at 55 mph while driving on the highway when the vehicle accelerated on its own.the cruise control would not disengage.the vehicle revved to 85 mph before the contact turned the key to the off position and pulled off of the road.each time the vehicle was restarted the vehicle continued to accelerate on its own.finally the contact disengaged the cruise control under the engine and drove the vehicle one mile to a dealership where it was determined the cruise control switch was faulty.updated 09/11/06.
Nov '00 - truck would not start, had to get jump start.took into the dealer for service.diagnosis - idle air control valve replaced. Dec '00 - truck would not start, had to jump start.took to a local mechanic.diagnosis - gem module replaced.jan '01 - truck would not start or jump start.towed to dealer.diagnosis - crank positioning sensor replaced.told by dealer that these all were electronic parts.no explanation as to why they would fail with such low mileage.currently, the 4wd indicator lights on the dash flash periodically.left voice message with dealer service on 2/5 to discuss/fix.
Vehicle experiences sudden acceleration.mehicanic is having a hard time trying to get part in because ford is redesigning the part.
Consumer states while driving the accelerator pedel sticks causing the vehicle to surge forward.ph
Sudden acceleration whenengine is cold. Vehicle been in dealer shop on two occasions, and unable to locate the problem.
Throttle body was sticking and defective, consumer having problem with getting part from dealer bacause of back orders.
While driving took foot off accelerator to slow down and car started to accelerate, then once gas pedal got stuck.consumer had to manually pull it back up.
Accelerator stuck, causingsudden acceleration.(attorney of client)
While driving 70 mph with the cruise control on, the vehicle increased its speed to 85 mph and would not decrease speed, until after having to press brakes for several seconds.please describe details.
Light switch assembly on t cruise control on the steering column has failed twice in less than 12 months.do not believe this should be happening & could cause problem when driving at night trying to figure out which switch to use.-- (tiresize: 235/75r15)( dot number:tire size: 235/75r15 )
While driving about 55 mph vehicle suddenly accelerated without prior warning, andodometer will stay stuckin place.consumer states vehicle has been repaired, and transmission has been rebuilt.
The throttle cable on our explorer snapped when the car was being put on cruise control; the car accelerated to 75 mph. Our 19 yr. Old daughter put both feet on the brakes but could only get the car down to 55 mph.she was weaving in and out of traffic on the dulles access rd but was able to grab her cell phone and call 911. They asked her if she could get over to the right side of the road (which she managed to do) and told her to put the car in neutral. She followed their instructions and was able to roll to a stop without hitting any one or anything...a miracle.no one was injured. The car suffered $3500 worth of damage.ford has said that they are not responsible for this.
When consumer was trying to turn off the engine the vehiclesuddenly accelerated. Drivercouldn't stop vehicle by applyingbrakes, and he had to move the pawl to neutral and turn switch off.cruise control failed.the entire keyless entry electronic system failure caused the starter kept turning over and over,but the engine did not start.
Accelerator pedal was stuck when applied to pass on an incline. Dealer notified.tsdealership removed throttle cable and found frayed fragments inside cable covering.there was a recall regarding this condition however, vehicle's vin was not included. Had multiple problems with hood latch.cruise control engaged on its own.
Accelerator sticks and causes unintended acceleration due to a dirty throttle assembly.
While ina parking lot spacevehicle suddenly accelerated without a prior warning, lost control and strokea bulding.
Vehicle experienced sudden acceleration due to failure of a broken throttle return spring. (attorney for consumer). Mjs
The contact owns a 1997 ford explorer. While driving approximately 70 mph, the contact noticed that the defroster was not functioning and the windshield would not clear. The vehicle was taken to the dealer for diagnostic testing where the technician advised that the dashboard would have to be removed and the blending chamber would have to be replaced. The vehicle was repaired. The approximate failure mileage was 126,000. Updated 07/10/13*ljupdated 07/12/13
In searching the internet, i've found there are many people who have suffered the same problems that i have had.i have a 1997 ford explorer eddie bauer edition.the climate control system failed in 1998 and i took it to les pinkam lincoln mercury in elizabethtown, ky for repair.without even looking at it, the technician told me that the blend air door had broken and it would costs $800 to repair it.thinking he was lying, i took it to bill collins ford in louisville, ky.again, the same results and repair estimate.technicians at both places, told me it's a common problem.i eventually had les pinkam repair it. It seems that ford would design a system that wouldn't require the complete removal of the dash to repair it, much continue with a design with so many problems.years later and the problem has happened again.in addition i came across tsb article number 98-23-20 in my searches, but couldn't find the article at your web-site.i also have had the transmission rebuilt twice and finally replaced it with one from a salvage yard.i couldn't see repairing it a third time when a ford technician and private yard couldn't fix it.both times within 13 months after repair, the car would suddenly completely fail and tach out as if it were in neutral.i could get it to do it with a ford technician and his code sensor plugged in.this has come close to having me get rear ended on the interstate 65, especially when its in cruise control.for no reason at all thetransmission would completely disengage and the engine would almost completely tack out before i could hit the brake pedals to dis-engage.to make a long story short, i've spent almost $6000 in repairs since owning this vehicle.in addition, i've had it in for many recalls.all i've ever got out of ford or the dealers is, sorry about your luck.surely there is something your agency can do about this.my transmission problems, were pretty scary.
The heater blend door failed on my 1997 ford explorer while driving it in snowy conditions. I only had cold air blowing on my windows. After reviewing web sites, i have found that the top piece of my heaters hot and cold blend door is broken. The cost of replacing this one piece of plastic is around $1000. Ford has a replacement part that is now stronger, but fails to realize the defect in the older doors.
Waiting at a traffic light the sunroofshattered nothing but rain had fallen on the vehicle.
When i stopped using my ac and turned on the heat in my 97 ford explorer all i get is cold air. This happens at all heat settings including defrost. I talked to a ford dealership and the service man there said it is probably the blend door and that it would cost $800-1000 to repair. Nothing has been done yet as i don't have that much spare cash for this repair. The vehicle does have 116,000 miles on it but i have been checking this out on the internet and it seems to be a major safety issue with 95-99 explorers. Is there any recourse from ford on this?
My heater temperature control became inoperative. The blend door inside the plenum chamber is broken and no longer moves (on full heat). The new plenum chamber now contains a nylon door in stead of plastic. This looks like ford knows there is a problem with the old style doors but will not give any assistance on repairs. The cost of repair is steep! i was quoted $108.00 for the plenum chamber and $598.00 to install it. From what i have learned the problem is not isolated to me, in fact the dealer i phoned had just sold a replacement plenum the previous day and was waiting for one to arrive to fill there stock. When a dealer stocks a part there usually is a large demand for it!*nlm
Have experienced periods when the windshield wipers do not operate when the control is on.has occurred when first turning on the control as well as when changing from a different speed setting on the control. No regularity in the occurrence, seems to be random.this has occurred many times during my ownership since 2000.i was checking the database and found an entry on this problem under "defect investigations" so i am adding my experience to your records.
This is an example of very poor design; this part should never fail - it is a simple part, subjected to very minor loads.worse, the entire dashboard must be disassembled to replace it, and rather than replacing just the blend door (a little flapper that controls the mix of hot and cold air), you have to replace the entire heater plenum assembly.
Heater will not control due to manufacturers wrong part installed from the factory. This is the third one we have had to replace
Heater plenum hot/cold air blend; door breaks, causing no temperature control for heater & defroster.
I have discovered many ford explorer owners have this failure--due to a manufacturing defect.when defroster does not work can result in serious accident.mr
Dt:contact stated while using the defroster systemthe windshieldcracked from the outside to the inside. Vehicle had not been to a service dealer, but was scheduled to be taken in this week.
I feel that ford should address the issue of the air blend door / hvac system at a safety level due to the fact this these problems could result in hazardous driving conditions.
Defrosteris not working properly. Contacted dealer, and the dealer is not willing to do anything.
In middle of a snow storm, defroster would not work, causing vehicle not to have any heat and poor visibility to drive.consumer found a technical service bulletin, nhtsa sb618546 relating to the problem.dealer was contacted to resolve the issue.jg
Broken air blend door, causing no heat for defrosters or heater.
The heater and defroster stopped workingbecause ofa plastic part on the heater door that fails after to much use. The part has to be replace by a part called the actuator value.ford must have know about this problem, because it has a replacement part already to go when the part fails. (nylon blend door and plenum #f87z-18471-da.) the problem beening that it cost $784.40 in labor to put the part in. If ford new it had this problem , why wasn`t it on a recall list to replace???
Defogger/defroster will not operate as blend door is stuck on air conditioner.
My explorer only produces warm air for heat and defogging when the temperature outside is too hot to want or need warm air.the dealership service center says it is the blend door & actuator assembly that has failed.i say it defective by design and should be repaired at their expense, they disagree. Not being able to properly defogg a windshield is a serious safety issue. *nlm
1995 thru 1999 explorers and 1997-99 mountaineers, built through 4/98 were manufactured with a plastic air blend door which breaks due to poor design and prevents temperature regulation . Ford revised this plenum using nylon as a reinforcement , which is stronger and less susceptible to breakage. If the air blend door breaks and the system is locked in the a/c mode, defogging/defrosting the windshield is a challenge. This is a safety issue that should be addressed. Thank you.
Temperature out of control, defogging/defrosting challengedon a 1997 ford explorer.was told it will it is due to defect in the air blend door.i can't defrost the windows which could be an accident waiting to happen.
I own a 1997 ford explorer that since its been purchased the air conditioning and the heat were always giving me problems, i have since found out that its a problem with almost every ford explorer out on the roads today.this is a major concern to me due to window defrosting during the winter months,the blend door has a mind of its own and will open and close at any time.please advise me on how i can get this looked into.i believe that ford should be responsible for this and they believe that they dont.thank you for your time
Heater/ac temperature control. Temperature control door is stuck in the position for heat. Have talked to dealer they say inexpensive part, labor for repair is about 7 hours to be charged for. This dealer has had other complaints and fixed some. Checked with other dealers in area, they gave same answer as to cost and complaints. I am told this is a plastic bracket on door assembly that breaks when servo moves door to control hot or cool air flow.
Invalid design of plenum door leads to part failure resulting in inability to control temperature setting.condition causes inability to control inside air temperature and possibly failure of defrost/defogging system (safety issue).cost to repair is prohibitive ($500 to $1000) due to the need to remove the dashboard and the replacement of the entire air channel (because plenum door itself cannot be purchased/installed alone).*nlm
The blend door on my 1997 ford explorer failed. This failure did not allow proper de-fogging of the windshield.
Ford has been well aware of the blend door breaking problem for several years now and still is doing nothing to appease their customers. Mine is stuck blowing cold air, so should i need it to defog or defrost my windows during a rain or snowstorm (of which we have many in minnesota) i cannot. I've found numerous reports of this part failing and complaints written to ford all over the internet. The problem is prevalent in several ford models, yet they refuse to compensate their customers for a part that is obviously defective.
Temperature control blend door does not work properly.stuck on cold.unable to defrost and defog windows.*la
Dt*: the contact stated in an attempt to defrost the windshield, no heat was produced.the vehicle was driven to the dealer, who determined the blend door needed to be replaced.
Blend door on my 1997 ford explorer is not working.its a problem when defrosting, and driving in bad weather due to the fact that the windshield is not defrosting.
From what i have read this is a common problem that ford should have to fix via recall. This failure could be quite dangerous during winter conditions. It is apparent that ford knows of this and has made changes in the way this door is constructed.dt
Heater defroster/defogger is blowing out cold air,.dealer andmanufacturer were notified .feel free to provide any further information.
The temperature control failed to regulate temperature i researched and found the blend door to be broken leaving me without the ability to defrost the winshield or regulate heat /cool this is a safety issue since i live in a climate that has snow /ice and cold as well as hot temperatures. This is a known problem and is dangerous and requires a nearly $1000.00 fix to replace the blend door it was explained to me they had to remove the dash etc. This appears to be a ford design issue and a known safety issue.nlm
The blend door is broken on my heater...ever try to defrost a window when it is minus 5 with the air conditioner on..? this needs to be addressed in a recall campaign it is poorly designed and dangerous!
The failure of the heater blend door causes uncontrolled windshield fogging and icing.visibility is often reduced to zero.mr
Bought explorer in the summer of 2006,went to turn on the heat only blows cold air unable to defrost windows.this is a 1997 explorer that after talking to three different dealerships told me that they all do break and that ford has made a stronger blend door to replace the defective one and they would be happy to replace for a cost of 1200.00.after speaking to five or six different repair shops and finding the article by larry hammer of mighty auto parts i believe that ford has a responsibility for its admitted factory design flaw.
With heater failure frost builds up on the windshield causing serious driving hazard.dt
Dt*: the contact stated due to the heater being inoperable, the defroster did not operate.the vehicle was driven to the dealer, who determined the blend door needed to be replaced.
This heater has the potential to be a serious safety issue.the defroster will not work properly because only hot air will exit the vents, which leads to a foggy windshield.this problem appears to be very well documented and ford has a tsb for it, 99-8-8 and 97-24-25.
1997 ford explorer equipped with an electronic automatic temperaturecontrol system. The plastic air blend door in the heater plenum has broken, preventing the system from regulating the temperature.
The throttle body was replaced at 17,000 miles and at 30,000 miles i was told by ford i needed an air induction cleaning. At 37,000 miles i now have the same gas pedal problem and was told it was the throttle body again.
The temperature control does not control the temperature of the a/c-heater that results in a failure to defog/defrost the windshield.
The lend door is broken...ford knows that they put faulty blend doors in and will not replace them! how do i defrost my winshield with a/c???? is a frosted winshield not a hazard???? this happens every day!
I am the original owner of this 1997 ford explorer.after a few years, i started to have problems with the heat/defrost. I have had this repaired twice costing around $2000 total. Once again, i no longer have heat/defrost and am scheduled for an evaluation next monday. During snow and rain, not only are you miserable because of the cold but it is dangerous when you are trying to clear the condensation off the window to have complete visibility.
I bought the explorer last april and the a/c worked fine, but when winter got here the heater would not blow warm air.i took it to a mechanic who replaced the thermostate and looked at other things, but could not fix it.i then took it to a second mechanic who looked at it and told me that he had just fixed the same problem on another 97 ford explorer--and it was the blend door.that the door was a factor defect and would cost about $650.00 to replace it.i did not have the money to have it replaced, and it is a safety hazard when it is stuck on a/c air and you can not defrost your windshild while you are driving. It has not been fixed and restricts vision out of the windshield when fogged or iced which could cause me to have a bad wreck.
Heater control valve also broke.
Consumer noticed when turning dials on heater unit from hot or cold the unit only blew hot air. The technician stated the heater blend door needed to be replaced.
Heater runs at full heat no mater what temperature selected.
Heater in vehicle became inoperative during a sleet and ice storm.heater blend door failed causing only cold air to blow out of heater and defroster, windshield and windows fogged up and i could not see the road.heater box and blend door replaced that cost me $700.00. 8nm
1997 ford explorer developed a defect in the defroster and defogger system.*mrthe problem was due to a broken plastic door in the a/c/heater plenum.this created a condition of fogging the windshield uncontrollably and impairing the drivers vision.*sc
Heater blend door on my 1997 ford explorer does not change positions.it is stuck in the position only giving me air conditioning full time.no matter where the dial on the dash is turned the heat refuses to activate.through a quick series of odd weather occurrences i found my windshield covered in a layer of ice that could not be removed since the heat did not work on the defroster.this almost caused a near fatal head-on collision.i have no option now but to have the heater plenum replaced at a cost $1010.
Air deflector installed over back window is damaging hinges on window.
Ford explorer heater plenum/actuator stopped working this past winter.climate control is stuck on cold and defrost does not work in cold weather.during a road trip to a nearby city early this spring i was barley able to see out the windshield because of the ice and fog on my windshield.i believe this is a known mechanical defect by ford and dealers.this is a very dangerous problem.in contacting several seattle-area dealers, all refused to fix as a safety problem, said no recall had been issued, said i was out of warranty, this is absurd for a problem they caused with faulty design and parts that causes serious visibility problems in many older explorers.
Cylinder heads or head gasgets failed causing coolant leak into cylinders and out exhaust. Suspect faulty heater valve leaked coolant causing engine to overheat and damage heads or gasgets.
The a/c and heat was unable to come out of the blend air door. The dealer was notified. Ford found that they installed the wrong blend air door acuator during the manufacturing process.tsscc
Defroster does not defrost/defog windshield due to the heat/ac blend door being broken.common problem for ford explorers.ford is remiss in not recalling the vehicle to fix this hazardous condition.
Temperature control switch broke, cold air was being distributed.consumer unable to defrost windshield.
Windshield washer comes on intermittently while driving. Vehicle taken to dealer twice, multi function switch was replaced the first time. It did not remedy the problem. Second time dealer could not find cause. The consumer stated that the vehicle was at the dealer for one day in cold weather outside, problem was replicated and they found relays overheating and sticking caused by shorted malfunction switch on prior repair and they replaced both relays.
The blend door is broken on my heater...ever try to defrost a window when it is minus 5 with the air conditioner on..? this needs to be addressed in a recall campaign it is poorly designed and dangerous!
The heat actuator "broke" and eliminated any heat to defrost my windows.
No summary listed for above vehicle.
Driver's side electric window motor is going out. The motor seems to have trouble rolling the window up and down, and speeds up and slows down when operating.dt
Power windows fail occasionally.
Well, the first thing that stopped working was the thermostat, then the window regulator and seat bealt, i went to the dealer and just to see the problem i was charged 160usd . I think it's unfair but they said i had to pay and nothing was done to the car. The tires were replaced at sears because i was scaredand simply replaced them 4 months after i bought the car. I called the dealer and firestone recall but they are now asking for a dot code in which sears did not give me. Now i am only asking to please try to refund something. I will never buy a ford vehicle because they give too many problems and the dealer gets away with problems in which they need to fix because they are factory problems. (tiresize: 15inches)
The contact owns a 1997 ford explorer.the contact attempted to open the windows, but was unsuccessful.the windshield wipers, interior lights, and the 4x4 also failed to operate.the dealer has not diagnosed the vehicle.there were no warning indicator lights prior to the failures.the contact is unable to drive the vehicle due to the safety risk involved.the current and failure mileages were 50,000.updated 03-04-08
Automatic window motor failed.
The contact owns a 1997 ford explorer.the contact attempted to open the windows, but was unsuccessful.the windshield wipers, interior lights, and the 4x4 also failed to operate.the dealer has not diagnosed the vehicle.there were no warning indicator lights prior to the failures.the contact is unable to drive the vehicle due to the safety risk involved.the current and failure mileages were 50,000.updated 03-04-08
Rear windshield wiper failed.yh
Vehicle experienced several engine problems, consumer stated that the engine sounded like no oil was in it when started, dealer has replaced gaskets, upper intake cam tensioner three times, and there was a coolant leak.left front door hinge replaced, it was making noise.power steering pump was replaced, it was noisy when turning the wheel.vanity mirror on driver's side would not close all the way and popped when opened, dealer replaced it.the right front of the vehicle was lower than the left front.brakes were squeaky, dealer replaced front brake pads and turned rotors.a tap noise was heard while playing cd's.vehicle experienced several transmission problems,while going over bumps and railroad tracks, transmission jumped out of gear, dealer intalled overhaul kit because the clutch had burned. 4 wheel drive was inoperable and made a rubbing/groan noise, when reversing and putting intor drive, consumer heard popping noise, dealer replaced rear transfer case flange and removed driveshaft.vehicle would not start, it would turn over, dealer found the pcm was not wiring, dealer replaced pcm.
Rear view mirrors create poor visibility.
Side view mirrors vibrate excessively causing poor visibility resulting in accident.
The location of rear view mirror is mounted too low, which obstructs drivers vision. Driver not able to see to the right clearly. The dealer has been notified about the problem. *sb
Rear view mirror is causing poor visibility. Consumer on many counts has had close encounters of accidents.dealer said that it was nothng they could do about it.the rear view mirror is at eye level and is hard to see vehicles that are behind.the service center said that it can not be adjusted or replaced.
Inside rear view mirror failed causing poor visibility.
Sealant used aroundfront windshield is dissolving and causingt water to leak intopassenger compartment. Dealer has been notified. Feel free to provide any further information.
Rear window seal failed.
The failure of the heater blend door causes uncontrolled windshield fogging and icing.visibility is often reduced to zero.mr
Owner went to put on the defroster button while driving and the window became frozen to the point that he had to pull off the road and clean the window by himself.
Dt:contact stated while using the defroster systemthe windshieldcracked from the outside to the inside. Vehicle had not been to a service dealer, but was scheduled to be taken in this week.
Window lock not working properly.
Molding on windshield was falling off, causing windshield to leak inside vehicle.
Consumer stated that while driving and without warning rear window shattered. Dealer notified.
Windshield washer comes on intermittently while driving. Vehicle taken to dealer twice, multi function switch was replaced the first time. It did not remedy the problem. Second time dealer could not find cause. The consumer stated that the vehicle was at the dealer for one day in cold weather outside, problem was replicated and they found relays overheating and sticking caused by shorted malfunction switch on prior repair and they replaced both relays.
Windshield wipers intermittently become inoperable in rainy weather conditions. Please give any further details.
Windshield wiper/washer failed, replacement of the multi-function switch and wiper motor did not rectify failures.
I saw a tv report about explorer owners complaining about wipers.mine don't work in cold or damp weather.they only work after the suv has been driven several miles.dealership has no clue on how to fix problem.
Freezing rain the night before a trip occured, wipers stopped working 20 miles into a 130 mile trip and refused to work rest of trip. Requested an appointment with roth ford in petersburg, wv to enlarge windshield wiper storage areadrain hole.dealer refused, said that at least 20 people had call in with wipers frozen.during the remainder of the trip, i tried to get the wipers to work.they would barely move, but would not operate.after vehicle sat in airport parking lot for 10 days, wipers worked.i saw an article in a recent newspaper about this malfunction, so even though i did not prusue it with the local dealer or with the original dealer, i wanted to inform nhtsa that it is probably more of a problem than the 35 incidents mentioned in the article.
While driving in cold/ icy weather the windshield wiper arms froze, causing the windshield wipers to be inoperative, which could cause visibility problems and an accident. .et.
On the first occasion, the headlights would go out when the turn signal was turned on. The vehicle was out of warranty(over 36,000 miles) so we had our regular mechanic repair, but we asked to keep the replaced part. The most recent problem (only 11/2 years& approx 8000 miles later)was that the windshield wipers would not work. This time we took it to a ford dealer. The service manager mentioned that there had been a problem with this part and that ford had made an upgrade, but no recall had been enacted. Again we asked to keep the replaced part (both are ford parts#13k359).if there are any questions regarding this claim, please leave message on home phone, or contact diane rutt between the hours of 9-5 at 717 336-7534.
Rear windshield wiper failed.
While driving the windshield wiper malfunctioned, causing visibility problems in the rain.the windshield wiper never turned back on.currently at the dealer.cause unknown.please provide further details.
Please ad vin #. Consumer driving and when she turned on windshield wipers on, the motor froze in the up position. Dealership---odaniel ford---service--748-6260, service mechanic said there had been a number of those complaints at this dealership.
Pe99049,windshield wipers malfunction, causingpoor visibilitywhich may result in a crash. High mode goes too slowly, and the low mode goes too fast.please provide further information.
Windshield wiper/washer failed, replacement of the multi-function switch and wiper motor did not rectify failures.
While driving in a rain storm with windshield wipers on high speed, consumer thoughtthatblades came loose,but insteadit was the arm connector to the motor tha tloosened. Contacted the dealer to havevehicle serviced.
Windshield wipers intermittently become inoperable in rainy weather conditions.please give any further details.
Windshield washer will not spray fluid. Safety concern as visibility can be impaired, especially in the winter. Have seen ford discussion groups that this is a common problem, possibility related to excessive grease in the electrical contacts of the wiper and washer spray switch.
Improper camber adjustment component part of original equipment does not allow wheel alignment. This causes excessive tire wear on the inside corner of the tire and poor handling of the auto. Car pulls to the right.
Rusting and corrosion of the bumpers and wheels.
Started applying brakes after going 30mph. Vehicle did not slow downor stop. Rearended several vehicles. Upon impact, airbags did not deploy. Left front wheel came off. Prior to impact, cv joint made knocking noisewhen turning. Took to dealer twice for knocking noise.
While driving at 60 mph the rear wheels locked up.cause unknown.please provide any details.
There seems to be a burning rubber smell coming from the right rear wheel well.
A wheel fell off, causing vehicle to lose control, resultin gin a collision/ fatality and six injuries.
The contact owns a 1997 ford explorer. The contact stated that while driving at various speeds, the contact stated that the rims were completely rusted. The vehicle was not repaired and the manufacturer was not notified of the failure. The vin was unavailable. The approximate failure mileage was 170,000.
Loose wheel hubs.
Vehicle would pull to the right while driving 35mph. Have taken to dealership to check on alignment. Informed not alignment.mechanic indicated problem iwas located inwheel hub. It was not repaired.
Right rear wheel detached from 1997 eddie bauer explorer on freeway near rawlins wyoming on 7-3-03 the rate of speed was approx. 70 mph the rear tires were replaced about 4000 miles prior to the incident. I witnessed the installer torque the lugnuts to specs.
While driving at 35 mph front right passenger's wheel collasped,causing loss of vehicle control. Dealer replaced ball joints and tie rods.
Stud broke off of wheel.
Read more
