We found the following complaints for FORD EDGE (2019)
Read complaints for FORD EDGE (2019)
Single point of failure where ground wire disconnected from ecm and car lost 100% functionality and shut down completely while operating/driving while stopped at a red light. Hazards warning lights were non operable therefore my concern is if airbags would of even actuated if a rear end accident would of occurred since the vehicle had no functionality. Issue caused major traffic back up and police had to have vehicle towed to dealer. While waiting for tow truck, i had to climb over center console to manually open rear door to remove my toddler from stranded vehicle on a main road (13 mile and drake, farmington hills). I already voiced a corporate complaint with ford and they did nothing to resolve issue or put me into an equivalent vehicle. The vehicle has also had previous odd/screaching rear axle noises and brake sticking/locking up issues when putting into reverse after parked overnight and has been into the dealer 2-3x for this issue. Vehicle is <6 months old.
2019 ford edge st - using parallel park assist feature, i followed prompts on screen, the car backed into another vehicle, damaging the right rear quarter-panel of the edge. I had to take over and brake once i realized it was about to hit the other vehicle. No alerts or warnings appeared on the screen. The system shouldn't have continued with the parking steps if it "lost" its sensors on the space and should have sensed an object in the path.the vehicle also has transmission shifting issues around 25-30 mph. Nearly stalls before shifting into gear and accelerating. This happens 100% of the time driving in stop/go traffic, slow accelerating (not putting pedal to the floor), and driving city streets.thick ice/condensation builds up on the interior side of the windshield when parked outside in a cold climate. Must be dried with a towel (towel will be soaked from the amount of water build-up) before car can be driven. Defrost does not solve the issue.
While driving at approx. 10 mph through a parking lot, my vehicle ignition turned off for no explainable reason. Additionally, the instrument cluster went completely dark (no power). I did note that the center auxiliary display remained lit. Once the vehicle coasted to a stop, i attempted to restart the vehicle, at which time it did start, however it was in limp mode. I drove it home (1.5 miles) and turned it off. When i went to take it to the dealer the next morning, the vehicle started and operated normally. The ford dealer (el cajon ford) had the vehicle for 3 days, and was unable to identify the issue (no dtcs code). I was able to locate the examples of identical issues online, within a number of owner blogs. When contacting ford, i was told there was nothing they could do, because they were not able to identify the problem. I am concerned that someone will not be in a safe place when this issue happens, and could potentially suffer injury or death. This vehicle has a manufacturing issue for which the manufacturer is unable to diagnose and resolve.
Touch screen alternates from blue screen to backup camera and back again it seems it's stuck in a loop.
Rear drive unit (rdu) produces a very loud and annoying metallic scraping noise when any door is opened.ssm 48007 - 2019 edge/nautilus - clicking noise from rdu when door(s)opened, key on, and/or engine running ' built on 22-jan-2019 andthrough 03-mar-20192019 edge and nautilus vehicles, equipped with awd and built on 22-jan-2019 andthrough 03-mar- 2019, exhibit a noise from the rear of the vehicle when a door is opened or after koeo/koer. The rear drive unit (rdu) in these vehicles uses a brushless dc motor to vary the amount of torque to the rear axle, and during functional verification, it produces a noticeable noise that is a normal function of the rdu. If the noise appears abnormally loud, it is recommended to compare the noise from the customer's vehicle with a 2019 awd edge or nautilus built before 22-jan-2019 or after 03- mar-2019, in a similar environment (i.e. Both outside). If the noise in the customer's vehicle is determined to be significantly louder than a similar vehicle built outside the build dates, do not disassemble the rdu for further diagnosis, an updated rdu assembly is available.
When both adaptive cruise control activated and lane keep assist activated, the edge st bounces in between the lines on the road, instead keeping the car center in the lane. Lane keep assist censors and software need re-calibration.
Lost all power while driving on highway. I was able to coast vehicle to shoulder of highway and then restart vehicle
Crime protection vs. Occupant safety for ford door locking system. For crime protection ford has set, staring with the 2019 model, that the doors cannot be opened from the outside when the motor is running in parking position. Previous models did not have the feature or the system could be programmed so that the doors were open as an occupant safety feature. I make this statement as a lifelong safety engineer first at mercedes benz and later at bendix in breaks, followed by 25 years at trw in seat belts, first in germany and later in usa. I.e. I was heavily involved with nhtsa for seat belt certifications and in the ford seat belt buckle development, now standard in all north american cars.i see this step to lock the doors as a step against occupant safety and protection. A driver, which was able to stop the car i.e. Having a heart attack, cannot be reached from the outside by helpers until police or fire department come. This might be too late in a remote area. Also parking in the garage and needing to manually unlock the vehicle for unloading is a nuisance.after trying to have the setting changed by a ford dealer and contacting ford customer service ended 5 months later in a statement from customer contact: you should have ordered this option. -there is not such an option available.so my request is after all not unreasonable, but the door lock system cannot be changed at a later point in time. In conclusion: locking the doors at any speed is a necessity but not when a car is in park position, even with running engine. Locking for crime protection is a manual option if occupants feel unsafe.*ln
On december 31, 2019, the powertrain malfunction/reduced power error light came on in the vehicle when i started the car while i was away from home. When i tried to turn the gear shift knob from park to drive it would not turn. After i turned the car off and waited a moment the car was able to start and i rushed home to contact a ford dealership. When i tried to start again to take to ford dealership it would not turn again. This time it remained that way. Road side assistance was called to come pick up the vehicle the follow day after the holiday to take to the dealership. As of today i still don't have my car that i have only had for 2 1/2 months due to what was diagnosed as a gsm (gear shift module) issue. It has been over 3 weeks since the car has been in the shop unable to get the part to fix it. Not sure if this is a safety risk for injury but it is definitely a inconvenience in my daily living.
The navigation screen was stuck on the backup camera and wouldn't go back to normal until i shut the vehicle off and it sat for almost an hour. Then the screen locked up again on the audio screen and wouldn't allow movement to any other area.
The contact owns a 2019 ford edge. The contact stated that the brake and anti-collision warning indicators were illuminated. The contact took the vehicle to southgate ford (16501 fort st, southgate, mi 48195, (734) 282-3636) where it was diagnosed with rodent damage due to soy based plastic in the wiring harness. The manufacturer was notified and agreed to perform the repair under warranty. The failure mileage was 1,200.
2019 ford edge st - using parallel park assist feature, i followed prompts on screen, the car backed into another vehicle, damaging the right rear quarter-panel of the edge. I had to take over and brake once i realized it was about to hit the other vehicle. No alerts or warnings appeared on the screen. The system shouldn't have continued with the parking steps if it "lost" its sensors on the space and should have sensed an object in the path.the vehicle also has transmission shifting issues around 25-30 mph. Nearly stalls before shifting into gear and accelerating. This happens 100% of the time driving in stop/go traffic, slow accelerating (not putting pedal to the floor), and driving city streets.thick ice/condensation builds up on the interior side of the windshield when parked outside in a cold climate. Must be dried with a towel (towel will be soaked from the amount of water build-up) before car can be driven. Defrost does not solve the issue.
Car shuts off while driving. This is the second time this has happened. The first time it happened on the highway.
Single point of failure where ground wire disconnected from ecm and car lost 100% functionality and shut down completely while operating/driving while stopped at a red light. Hazards warning lights were non operable therefore my concern is if airbags would of even actuated if a rear end accident would of occurred since the vehicle had no functionality. Issue caused major traffic back up and police had to have vehicle towed to dealer. While waiting for tow truck, i had to climb over center console to manually open rear door to remove my toddler from stranded vehicle on a main road (13 mile and drake, farmington hills). I already voiced a corporate complaint with ford and they did nothing to resolve issue or put me into an equivalent vehicle. The vehicle has also had previous odd/screaching rear axle noises and brake sticking/locking up issues when putting into reverse after parked overnight and has been into the dealer 2-3x for this issue. Vehicle is <6 months old.
Engine coolant leaking into the engine block caused the vehicle to come to a grinding halt on the highway. The vehicle alerted to low engine coolant roughly 30 seconds prior to losing drive power. The vehicle has approximately 42000 miles on it. There was smoke coming from the exhaust that smelled of burnt coolant and smoke coming from under the front hood, but no fire.
From stop, began right turn into city traffic.heard loud clicking noise in dashboard.engine cut off.lost power steering.coasted to stop on side of the city street.restarted engine successfully and drove away.
While driving at approx. 10 mph through a parking lot, my vehicle ignition turned off for no explainable reason. Additionally, the instrument cluster went completely dark (no power). I did note that the center auxiliary display remained lit. Once the vehicle coasted to a stop, i attempted to restart the vehicle, at which time it did start, however it was in limp mode. I drove it home (1.5 miles) and turned it off. When i went to take it to the dealer the next morning, the vehicle started and operated normally. The ford dealer (el cajon ford) had the vehicle for 3 days, and was unable to identify the issue (no dtcs code). I was able to locate the examples of identical issues online, within a number of owner blogs. When contacting ford, i was told there was nothing they could do, because they were not able to identify the problem. I am concerned that someone will not be in a safe place when this issue happens, and could potentially suffer injury or death. This vehicle has a manufacturing issue for which the manufacturer is unable to diagnose and resolve.
Engine failed. Car was jumping and shaking out of control on the highway while i was going 60 mph and before i could pull of the highway it wouldnā€™t accelerate at all, and stopped directly in the middle of a busy highway.i could have been rear ended at a speed of 60 mph on a highway. Itā€™s currently at ford dealership. Before the carwhile parked made a gushing sound like water coming out of bath tub. After car started shaking check engine light and engine coolant over temperature came on.
Single point of failure where ground wire disconnected from ecm and car lost 100% functionality and shut down completely while operating/driving while stopped at a red light. Hazards warning lights were non operable therefore my concern is if airbags would of even actuated if a rear end accident would of occurred since the vehicle had no functionality. Issue caused major traffic back up and police had to have vehicle towed to dealer. While waiting for tow truck, i had to climb over center console to manually open rear door to remove my toddler from stranded vehicle on a main road (13 mile and drake, farmington hills). I already voiced a corporate complaint with ford and they did nothing to resolve issue or put me into an equivalent vehicle. The vehicle has also had previous odd/screaching rear axle noises and brake sticking/locking up issues when putting into reverse after parked overnight and has been into the dealer 2-3x for this issue. Vehicle is <6 months old.
When both adaptive cruise control activated and lane keep assist activated, the edge st bounces in between the lines on the road, instead keeping the car center in the lane. Lane keep assist censors and software need re-calibration.
2019 ford edge st - using parallel park assist feature, i followed prompts on screen, the car backed into another vehicle, damaging the right rear quarter-panel of the edge. I had to take over and brake once i realized it was about to hit the other vehicle. No alerts or warnings appeared on the screen. The system shouldn't have continued with the parking steps if it "lost" its sensors on the space and should have sensed an object in the path.the vehicle also has transmission shifting issues around 25-30 mph. Nearly stalls before shifting into gear and accelerating. This happens 100% of the time driving in stop/go traffic, slow accelerating (not putting pedal to the floor), and driving city streets.thick ice/condensation builds up on the interior side of the windshield when parked outside in a cold climate. Must be dried with a towel (towel will be soaked from the amount of water build-up) before car can be driven. Defrost does not solve the issue.
Every time after filling up gas tank, there is always some sort of spillage from the gas filling gun when pulling out the gas filling gun.
When both adaptive cruise control activated and lane keep assist activated, the edge st bounces in between the lines on the road, instead keeping the car center in the lane. Lane keep assist censors and software need re-calibration.
Due to close gear ratio of 2nd and 3rd in the 8f57 transmission, there is unwanted harsh/bucking shift from 2nd to 3rd everytime, even after the latest tsb 20-2190 update. Also, after 30 to 40 mins of normal driving, the 8f57 transmission starts to exhibit severe hesitation to down shift and up shift especially when going on to a grade/slope.
The contact owns a 2019 ford edge. The contact stated that while the vehicle was being towed, with the transmission shifted into neutral, an abnormal squealing sound was heard coming from the vehicle. The contact discovered that 25 miles into the tow, the transmission had independently shifted into park. The contact stated that there was no one inside of the vehicle while the vehicle was being towed. The vehicle was taken to the local dealer oc welsh ford (4920 independence blvd hwy 278 hardeeville sc) however, the cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 1,132. The vin was invalid.
Lost all power while driving on highway. I was able to coast vehicle to shoulder of highway and then restart vehicle
The contact owns a 2019 ford edge. While driving various speeds, the vehicle would not immediately shift into gear and would not immediately accelerate when depressing the accelerator pedal. The vehicle was taken to tenvoorde ford (185 roosevelt rd, st cloud, mn), but the cause of the failure was not determined. The manufacturer was notified of the failure and provided case number: 22346131l6r802. The failure mileage was 6,000.
Differential rattled when turning causing steering wheel toveer.car brand new and ford dealer replaced entire differential-at same time had to tighten lug nuts on both sides of rear axil.
Rear drive unit (rdu) produces a very loud and annoying metallic scraping noise when any door is opened.ssm 48007 - 2019 edge/nautilus - clicking noise from rdu when door(s)opened, key on, and/or engine running ' built on 22-jan-2019 andthrough 03-mar-20192019 edge and nautilus vehicles, equipped with awd and built on 22-jan-2019 andthrough 03-mar- 2019, exhibit a noise from the rear of the vehicle when a door is opened or after koeo/koer. The rear drive unit (rdu) in these vehicles uses a brushless dc motor to vary the amount of torque to the rear axle, and during functional verification, it produces a noticeable noise that is a normal function of the rdu. If the noise appears abnormally loud, it is recommended to compare the noise from the customer's vehicle with a 2019 awd edge or nautilus built before 22-jan-2019 or after 03- mar-2019, in a similar environment (i.e. Both outside). If the noise in the customer's vehicle is determined to be significantly louder than a similar vehicle built outside the build dates, do not disassemble the rdu for further diagnosis, an updated rdu assembly is available.
Transmission issues,slips,seems to get stuck between gears, constantly shifting, jerky starts,jerky stops,shifting is very obvious,always up and downalway in motion.started noticing on backroads,brought it into krause ford in woodstock ga.they had it a few days,said ford thought it was bad gas,not bad gas,they did something,probably cleared memory.ran again for a few days then started to degrade and to back to the same problems. Brought it back in sent them one of the incidents on this site.(8-15-2019)first time i brought it in in june they asked me to wait until late july (30th)
Every time after hard acceleration (engine rpm > 4000), the interior air vents automatically open for 5 to 10 seconds (when the hvac is off) to let cool air in and then air vents close off.afterwards, there is really a strong exhaust gas smell fill up the cabin of the edge st. Really unbearable.
On several occasions, my vehicle will not allow me to switch gears, or even get out of park. My vehicle has been dragged out of my garage, has stopped in the middle of a busy intersection, and has been towed a few times due to this issue. In addition to, there is a rattling at higher speeds, carpet comes up, pieces fall apart from the car. I have reported it to ford and was dismissed.
Rear back seat belt do not work, took 3 weeks to get a replacemnet. Seat belt was on back order, they said.
The drivers seat belt locks when trying to extend across the my body. So sometimes it works and sometimes it will not release. I live in illinois where seat belt are mandatory yet there are times that i'm unable to use the safety item "seat belt". I took the vehicle to auffenberg ford in o'fallon illinois this morning. I was told that the parts to fix it are on back order and where not sure when the parts might arrive if ever. I asked, days, weeks, months, years, or in my life time. They where still unable to give me an estimate. They also stated that there where several other vehicles that have the same problem and they o not have any idea if or when they might be fixed. So they keep selling them knowing that there is problem.ok so if i'm forced to use a vehicle that is not safe without any recourse who is responsible?this needs to stop before someone is seriously hurt or killed.
The driver's side seat belt may be faulty. It takes several attempts to pull the seatbelt into place. It usually takes several tries to fasten the seatbelt. I am concerned this may be a safety issue. This has been happening for 2 weeks now.
Driver's side seatbelt does not lock properly. It will engage then slip, the locking feature will do this both before the vehicle is on and after driving it. Occurs when the vehicle gets hot, surrounding air temperature at 80 degrees f or above. I have taken the vehicle to a ford dealer and they have confirmed it happens to that seatbelt. The vehicle should not be driven if the seatbelt doesn't do its job properly, the risk of injury is too great. There have been no indicators that the seat belt was malfunctioning other than using the seatbelt.
Every 3rd or forth time bucking the drivers seat belt it will jam and lock prohibiting wearing the belt. To release you must continually pull belt until it stops (about 12" or so at a time) release it slightly and try to pull out more webbing.other times it will release fully working normally.it happened one or twice about 8 months a go but the service writer at the dealer had a tech work on it and clear it. However lately it is happing frequently and will be taking to dealer this week.
While out driving my 2019 ford edge i began experiencing difficulty with steering.i started heading home when i tried to stop the brakes were not working. I had to use the emergency brake to stop.when i tried to turn the steering wheel it would not turn. I managed to get it parked with great difficulty.i had several warnings that flashed on the dash. I had it flat bedded to seabreeze ford. I am currently waiting to hear from them regarding what repairs are need. This was a terrified experienceto be in control of my vehicle. I just wanted to warn everyone that this could be a potential issue with the 2019 for edge.
2019 ford edge st randomly slammed on the brakes and abruptly stopped the vehicle. Strangely and at the same time the tachometer red lined at 6500 rpm, although the engine did not rev up!this is the 5th time the car has randomly stopped going less than 10 mph downhill.
On three separate occasions at less than 10 mph, the vehicle randomly applied the brakes bringing the suv to an immediate hard stop.there was no apparent reason for the braking as the road ahead was completely clear.
At less than 10 mph going down a hill, the vehicle abruptlyapplied the brakes bringing the suv to an immediate hard stop. There was no apparent reason for the braking as the road ahead was completely clear.this is the fourth time this has happened, twice with me and twice when my wife was driving!
Lost steering while parallel parking on a busy street with numerous warning lights appearing on dash, including steering fault. This occurred at 9000 miles after only 6 months of driving this brand-new car. Car had to be towed through my aaa membership to saybrook ford otherwise the free ford customer assistance would have towed it to the nearest dealership & i expected to be treated better at the dealer where i bought it. The car was in the shop for a week while they tried to diagnose the problem which the mechanic said occurred in a tight turning radius. The guidance the dealer received from ford was to replace the steering harness. The car is now driveable but i no longer feel safe and don't trust the car.the regional sales manager we contacted refused to let us out of the lease-to-buy option on advise ofcounsel. If i experience any similar issues i plan to invoke the lemon law under the state of ct since steering is a core safety component.this problem was ultimately electrical in nature similar to other ford model years that have already gone through recall so i am afraid this is a continuation of a long-standing problem for some ford cars. This car is a tank without steering, so it is very dangerous. Buyer beware!
While out driving my 2019 ford edge i began experiencing difficulty with steering.i started heading home when i tried to stop the brakes were not working. I had to use the emergency brake to stop.when i tried to turn the steering wheel it would not turn. I managed to get it parked with great difficulty.i had several warnings that flashed on the dash. I had it flat bedded to seabreeze ford. I am currently waiting to hear from them regarding what repairs are need. This was a terrified experienceto be in control of my vehicle. I just wanted to warn everyone that this could be a potential issue with the 2019 for edge.
Assisted driving lane centering.car goes over the double or single line on the left or drivers side before correcting.this could lead to sideswiping car in next lane or oncoming.
Lost steering while driving on highway. Steering doesn't work, cannot diagnose the problem.
Differential rattled when turning causing steering wheel toveer.car brand new and ford dealer replaced entire differential-at same time had to tighten lug nuts on both sides of rear axil.
Crime protection vs. Occupant safety for ford door locking system. For crime protection ford has set, staring with the 2019 model, that the doors cannot be opened from the outside when the motor is running in parking position. Previous models did not have the feature or the system could be programmed so that the doors were open as an occupant safety feature. I make this statement as a lifelong safety engineer first at mercedes benz and later at bendix in breaks, followed by 25 years at trw in seat belts, first in germany and later in usa. I.e. I was heavily involved with nhtsa for seat belt certifications and in the ford seat belt buckle development, now standard in all north american cars.i see this step to lock the doors as a step against occupant safety and protection. A driver, which was able to stop the car i.e. Having a heart attack, cannot be reached from the outside by helpers until police or fire department come. This might be too late in a remote area. Also parking in the garage and needing to manually unlock the vehicle for unloading is a nuisance.after trying to have the setting changed by a ford dealer and contacting ford customer service ended 5 months later in a statement from customer contact: you should have ordered this option. -there is not such an option available.so my request is after all not unreasonable, but the door lock system cannot be changed at a later point in time. In conclusion: locking the doors at any speed is a necessity but not when a car is in park position, even with running engine. Locking for crime protection is a manual option if occupants feel unsafe.*ln
Vehicle had rear lift gate issues july 2020. The lift gate became totally inop at that time and spent a lengthy time in the shop. This issue has been occurring intermittently since then. I went shopping this morning and lift gate worked ok when loading but became inop when i got home and i had to fold the rear seatsdown for access to grocery bags.the odd thing is the system starts to work normally after sitting for a short time. I'm concerned that if this is an on going issue with these vehicles what if in an emergency the lift gate became inop?
On monday march 9, 2020 as we were travelling north, at approx. 65-mph in the right hand lane of us 41, about 2 miles south of oshkosh.wi, about to exit the expressway, in the rain with the wind blowing from west to east, we experienced a shotgun level explosion going off over our heads (fortunately, the sunscreen was closed so we did not get bathed with glass). We had never once opened the moonroof since we purchased the vehicle in may of '19.i looked out the passenger's side mirror and saw what looked like a swarm of bees blowing off to the right (turned out to be thousands of small pieces of glass from the exploded moonroof).we got the car back home to ann arbor, mi where it was repaired by our ford dealer.ford has refused to pay for the repair (even though the vehicle is9 months old with 16,000 miles on the odometer and still under warranty).ford claims that something must have hit the roof to damage it.my wife and i were just completing an 8 hour trip in the vehicle where nothing hit the moonroof.there was no damage to either the windshield or to the smaller, rear pane of the moonroof.
Rear view camera. The screen went to blue when i put me car in reverse.i backed out of driveway and put car in drive screen went black, then blue. When i came to stop sign the camera came on showing the street behind me.started driving and camera stayed on while driving. Second stop screen went blue then black. Car is still in drive, proceeded on my way. Camera started flashing between blue, black and showing road behind me.this has happened 3 times once in april, this incident in june and oncein august. I did reset to see if that worked and it did for a couple of weeks. With covid-19 restrictions. I am not doing a lot of travelingi can't duplicate it or why it happens, i thought maybe car had to be warm that isn't it. Just when it wants to do it.this also prevents me from using screen for radio or any other controls on the screen.i did report this incident to the dealership where i purchased my car, but never heard back from them at all
Vehicle was going approximately 45 mph when the panoramic sunroof exploded dropping chards of glass over the 3 occupants body.a loud noise was heard prior to the glass exploding
While my mom(who is 82 and it is her car) and i were trying to get items out of herhatch area one of us somehow activated the hands free liftgate.first i heard the chime sound and wondered why it was chiming, then the gate started to come down.i simultaneously tried to push or hold it up as i was pushing my mom out of the way. We both got clear of it, but it completely shut.there needs to be some sensor or something that activates when it feels and object in its path.my mom now will not use her hatch on her brand new 2019 ford edge.she had a friend get 26 stiches in her head when her hatch came down on her.
When traveling on freeway, lane centering should steer away fro left lane. It doesn't correct until you get onto rumble strip on freeway
When doing a hard accelerating, for example passing a vehicle or speeding up to enter a highway, a odor like smell like exhast fumes fills the cabin.the odor cannot be seen but it does smell, sometimes the smells goes away quickly and other times it will linger for over 10 seconds at which point i have to open the windows.while normal driving this does not happen.both my wife and daughter say its bad.i took the vehicle to a ford dealership and they did nothing.
While driving on highway on dec4th heard a loud noise which sound like a explosion then glass came falling in my car ' took back to dealer ship with 3,100 miles on the car and they said its not covered in warranty and that it was some how my fault..and that they seen scratches..my question is how if all the glass is in the car and if something hit it where is it,why is it not in the car '..oh this is my third as last car from this dealer ship because ,after calling my insurance company and the called she said he was rude...not one person ask was i okay this is glass falling from a panoramic sunroofthank godi didn't get hurt glass didn't fall in my eyes or ears'..last thing ford is aware of this problem .after i told them i was coming to get the car i ask was the glass still in car and of course it was 'the customer service is outstanding
Vehicle horn is barely audible. If on roadway or highway vehicles next to you cannot hear the horn. Vehicle had bracket for two horns but only one is present. Previous 2016 ford edge had two horns. Safety isue not having a clearly audible horn. Seems to be a problem with all 2019 / 2019 edge and explorer models.
Horn barely audible. Ford claims it is ok..
Every time after hard acceleration (engine rpm > 4000), the interior air vents automatically open for 5 to 10 seconds (when the hvac is off) to let cool air in and then air vents close off.afterwards, there is really a strong exhaust gas smell fill up the cabin of the edge st. Really unbearable.
I bought a brand new 2019 ford edge titanium on july 31, 2019, i have enjoyed the car right up to the moment on october 13, 2019 at approx. 3:30p.m. When my sun/moon roof exploded as i was driving on the highway at 55mph with my adult daughter in the car.i too had the shade closed so we weren't showered in glass.i was so shocked and it took a bit for us to realize what had happened just in time to see a large piece of the glass fly off the top of my car into the air behind me.thank goodness there were no cars directly behind me.i am more than disappointed in ford as they are not stepping up on this issue, but rather stated that "something must have hit the sun/moon roof and weakened the glass so it is not an issue that they are responsible for.i know nothing hit the glass and given that it has less then 5000 miles on it, it feels very much like a manufacturer defectproblem.after seeing multiple complaints i am even more convinced that ford should be taking responsibility for this.this was the second car i bought from ford, the first was a 2014 escape titanium (no sun/moon roof) but i had to have the transmission worked on 3 times and the engine once in the first year.i submitted a complaint to ford on that and was politely brushed off.yet i gave them a second chance because i really like the edge and thought surely it couldn't happen again.although the issues aren't the same it is very unsettling to be having any issue with my new car.i now feel like i am stuck with a car for the next 6 years that i can't trust.every time i drive it i'm wondering if it is going to happen again or will it be something else.how many sun/moon roof explosions with potential risk to the people in the car and in the vicinity of the car before ford takes responsibility for this issue.my opinion of ford and my local dealership have diminished significantly. .
I purchased a brand new 2019 ford edge with 10 miles on 11/23/2019 from stone mountain ford (smf) in stone mountain georgia.four days later, i went into my garage to get in my car.i noticed the top looked wet... Which i thought was strange since it had been parked inside a locked garage all night.i stood on my tiptoes and noticed the roof was strangely cracked with pieces raised up towards the ceiling of the garage.the sunroof had exploded.
2/5/19, attempted to use parallel park assist for the first time. Following prompts on the display, pulled forward and stopped. Next screen prompted to remove hands from steering wheel,vehicle proceeded to back up slowly and turned into designated space,car accelerated with no time to apply brakes and impacted car parked behind me and stalled. Vehicle speed pushed the parked vehicle 30 ft. That vehicle stopped when it hit a parked car,2 spaces behind it. I called the dealer that day to add the incident to a scheduled servicing on 2/8/19. Serv dept ran diagnostics,no malfunction to the system. A test drive showed parking assist did not sense the curb during parallel parking,but registered for perpendicular parking. Results were unacceptable,it came too close to the vehicle next to it, no prompt to stop and pull forward. He backed into the curb, no prompt from assist feature. Findings were forwarded to ford motor. 2/17/19,while at a red light,no other vehicles,the light changed to green,and when brakes released,collision avoidance sounded and sensors lit up. Vehicle was not moving. I received a letter that ford does not believe the subject vehicle qualifies for compensation because the dealership test drove the vehicle and could not be duplicate complaint. 5/29/19,the serv mng explained that another service department verified all sensors and wiring are operational. A technician test-drove it and assured me that everything worked properly. I drove my vehicle to a parking lot, and tried to use park assist. It indicated an empty spot, and proceeded to auto-park. The sensors did not indicate a car already parked there. It gave no warning to stop,i manually terminated the assist. The service dept asked for the vehicle, so a field service engineer could test the system. They concluded the system does not work as it should and no update is available at this time.
Adaptive cruise control has a mind of its own. Sometimes it keeps you between the road lines. Sometimes it will let you go off the road. Sometimes it will try to pull the steering wheel out of your hands for no reason. Sometimes the pre-collision alarm will go off for no reason. Sometimes it will stop for a vehicle in front of you. Sometimes it will not. How can you feel safe driving this vehicle?
Driving on freeway at cruising speed. We heard loud explosion from car.pulled over, got out and saw sun roof had blown out.
I was driving my car in normal operations on the highway in indiana with all windows and sunroof closed. We were going straight, no sudden movements of the vehicle. Without warning the sunroof just blew out, from the inside out. Some of the glass landed on me, my wife and my son, but most of it was just gone. We had to cancel our vacation, did not get a refund. Looking to see what ford says tomorrow when i take the car in, because of course this happened on a sunday when dealers are closed.
Angle of windshield creates massive reflection when driving toward the sun or bright daylight which often makes visibility impossible even with sunglasses. I've never noticed this in older vehicles which had a more vertical windshield.
Windshield has distortion all the time where it messes up your eyesight and it takes a few seconds to straighten back out if your eyes hit the spot!!it has been replaced 3 times since april directly from ford. It has been in shop since july 19 waiting for 4th windshield.it is around review mirror on both sides.
Purchased a rental turn-in 6/29/20 from ford dealer with 21,715 miles on it. Within 3 weeks i returned to dealer explaining windshield had a very bad distortion which extended from the left side of rear view mirror down into the field of vision while driving. This distortion is visible while vehicle is stationary or in motion. Photos submitted to ford for warranty claim & was denied.called ford myself this week & was told there is no warranty program that covers this issue .. The 3 year 36k miles bumper to bumper does not cover this issue. Vehicle owner gets to pay for a manufacturer's defect. Back window also has distortion but not to the extent of the front.
The contact owns a 2019 ford edge.while driving 72 mph the panoramic sun roof exploded without warning or impact and glass entered vehicle.the contact sustained injuries to her hand but medical attention was not provided as she was cleaning the glass off the seat. The vehicle was taken to les stumpf ford (3030 w college ave, appleton, wi 54914 (920) 731-5211) where the failure was diagnosed that a rock may have caused the sunroof to shatter as there was damage that looked like a rock had hit the vehicle. The vehicle was repaired. The contact was concerned that the sunroof was not laminated. The manufacturer was not contacted. The failure mileage was 19,000. The vin was not available.
I have had my tires original tires punctured by either nails or screws 6 times in less than 9 months and 16000 miles. The tires seem to have an issue.
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