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We found the following complaints for FORD C-MAX (2016)

Read complaints for FORD C-MAX (2016)


The passenger-side bottom corner of the windshield has become unglued. A glass repair shop informed us that the front passenger air bad deploys off of the windshield. In the event of an accident, the passenger side front air bag may not function properly, resulting in increased risk of injury to the front seat passenger.we noticed the right bottom corner of the windshield lifting up when we were cleaning the windshield from the inside.the vehicle is being taken to ford for a diagnostic evaluation, but all warranties have expired.

Driving along a highway holding steady speed of 65mph, the car displayed a "stop safely now" message and disabled the accelerator. We were able to coast to a stop on the side of the road. The car would turn on and off with the push of the on/off button, but the "stop safely now" message remained on the dashboard any time the car was powered on, and the car would not move. We called ford as we are still under warranty; however, a tow truck would have taken approx 90 minutes, and i was not in a safe position, so i used a obdii scanner and app to reset the fault codes. After that the vehicle resumed normal operation.this is the third time we have seen this error in the last 18 months; however, the last time was approximately a year ago.

I was going to back into my driveway. I put the car in reverse then all of the electrical went haywire.everything turned on( windshield wipers, radio, all the lights. Etc.) then i put my foot on the gas to go in reverse and it went forward. Then i tried turning the car off and it would not turn off, so i was stuck in the middle of the street. I then moved the stick shift back and forth, put it in reverse again and it went a couple of feet, then wouldn't move anymore. All the electrical components remained on, but i couldn't turn the car off. I then had it towed to the car dealership with all the electrical components still on.they couldn't get it turned off either. They have it there and have no idea what to do. Now they can't get it turned on because the battery died.

1.reverse camera stays on2.very slow to respond to touch3.navigation 4.navigation not safe, features not disabled during driving

The car went into "limp" mode while going 70 mph.took the car in and we were told it had a recall on the electronic throttle body.we never received a recall notice and it isn't listed on the nhtsa site.

Several times now the vehicle has completely shut off while driving. At first, it was driving uphill on the freeway and when it hit a small bump it would shut off. I figured it was just at high speeds that this occurred. Recently, it was just driving up a driveway incline at 5 mph, and going over a small speed bump triggered it to shut off. I have taken the vehicle in to have service fix it and they can't duplicate the issue. It is very dangerous to be driving 65mph on the freeway and the car just shuts off. It does not go into a safe mode, just completely shuts down. In order to continue driving, you must press the push-button start and let the car sit for a few minutes. After you wait, push the button again and it will allow you to continue driving as normal. I believe it is a wiring issue but multiple service locations have not been able to locate it. I have paid hundreds in labor attempting to fix it. Very dangerous!

The contact owns a 2016 ford c-max. The contact stated that the mobile charger failed and the vehicle was unable to be charged. The contact stated that several different outlets were tried however, the failure persisted. The local dealer was not contacted. The manufacturer was made aware of the failure. The approximate failure mileage was 51,000.

The contact owns a 2016 ford c-max hybrid. The contact stated upon starting the vehicle, the display screen would not display any images and not allow the contact to use any of the functions. The contact also stated that sometimes it would take up to 5 minutes for the display screen to engage.the vehicle was taken to a local dealer where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact to the nhtsa. The failure mileage was approximately 85,000.

Driving along a highway holding steady speed of 65mph, the car displayed a "stop safely now" message and disabled the accelerator. We were able to coast to a stop on the side of the road. The car would turn on and off with the push of the on/off button, but the "stop safely now" message remained on the dashboard any time the car was powered on, and the car would not move. We called ford as we are still under warranty; however, a tow truck would have taken approx 90 minutes, and i was not in a safe position, so i used a obdii scanner and app to reset the fault codes. After that the vehicle resumed normal operation.this is the third time we have seen this error in the last 18 months; however, the last time was approximately a year ago.

The contact owns a 2016 ford c-max. On two separate occasions, after the vehicle was parked, the contact arrived back to where the vehicle was parked; however, the vehicle was no longer in the parking spot. The contact stated that the vehicle had rolled away. On the first occasion, the vehicle was parked on a flat surface. The vehicle rolled backwards and crashed into a tree, causing major damage to the vehicle. A police report was not filed. On the second occasion, the vehicle rolled backwards again, struck a tree, and continued onto the roadway. There were no injuries and a police report was not filed. The vehicle was taken to santa monica ford lincoln (located at 1230 santa monica blvd, santa monica, ca 90404, (310) 451-1588) to be diagnosed, but the mechanic was unable to reproduce the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was unknown.

The contact owns a 2016 ford c-max. While driving approximately 15 mph downhill, the "stop safely now" and check engine warning indicators illuminated. The vehicle stalled and the contact cruised down a hill into a nearby parking lot. The vehicle was towed to formula ford inc (located at 265 river st, montpellier, vt 05601, 802-223-5201) who stated that the sobd module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; however, the contact was still awaiting approval on the part for the repair. The approximate failure mileage was 47,000.

Driving along a highway holding steady speed of 65mph, the car displayed a "stop safely now" message and disabled the accelerator. We were able to coast to a stop on the side of the road. The car would turn on and off with the push of the on/off button, but the "stop safely now" message remained on the dashboard any time the car was powered on, and the car would not move. We called ford as we are still under warranty; however, a tow truck would have taken approx 90 minutes, and i was not in a safe position, so i used a obdii scanner and app to reset the fault codes. After that the vehicle resumed normal operation.this is the third time we have seen this error in the last 18 months; however, the last time was approximately a year ago.

Component failure the abs system failed with only 14,500 miles on the odometer. Symptom the brake pedal became soft, allowing more brake pedal travel than normal. Taken to ford dealer symptom described to service representative and was told after several hrs that the brakes were normal. I told them that the brake pedal was always taut and the current behavior could become a danger to others and myself. It's after i provided my own obd11 scan report ( using a bluedriver scan tool ) that indicated there is an anti-lock brake module code failurethat convinced them and was told to leave the vehicle overnight. Dealer confirmed, that there is a definite problem and that it could be the brake master cylinder and brake booster. There were no warning lamps indication or lights except for the brake pedal losing pressure. The brakes did function, but the pedal almost when to the floor. Currently my ford cmax sel hybrid has been sitting in their service center for 7 days just waiting for ford warranty service approval and was just notified that it was okayed and i would have to wait for parts to be ordered.

Component failure the abs system failed with only 14,500 miles on the odometer. Symptom the brake pedal became soft, allowing more brake pedal travel than normal. Taken to ford dealer symptom described to service representative and was told after several hrs that the brakes were normal. I told them that the brake pedal was always taut and the current behavior could become a danger to others and myself. It's after i provided my own obd11 scan report ( using a bluedriver scan tool ) that indicated there is an anti-lock brake module code failurethat convinced them and was told to leave the vehicle overnight. Dealer confirmed, that there is a definite problem and that it could be the brake master cylinder and brake booster. There were no warning lamps indication or lights except for the brake pedal losing pressure. The brakes did function, but the pedal almost when to the floor. Currently my ford cmax sel hybrid has been sitting in their service center for 7 days just waiting for ford warranty service approval and was just notified that it was okayed and i would have to wait for parts to be ordered.

Power steering system failed while driving, just out of warranty above 60,000 miles; vehicle is currently at a dealer for repair within a week. This made it extremely difficult to safely maneuver the car off the road. Dealer confirmed the power steering system is inoperable and needs to be replaced. Warning light appeared when power steering gave out; no other warning was given.

The front splash guard keep becoming loose this is the second time it has happenedi had to replace the first one. The first one occurred when i was driving on the freeway. Second time i was driving on the streets.

2017 cmax clunking sound coming from undercarriage of vehicle.strut brace failure on one side of vehicle at around 12,000 miles.then the other side strut brace failed a few thousand miles later.

Head impact - previously recalled in july 2013 by ford motor company for headliner design issues. Struck when turning vehicle onto highway.

Ford has recalled many cars/trucks for backup camera issues. My car is not part of the recall and has had many issues with the camera which i have mentioned to the dealer. I would like you to included my vehicle in the recall as well. The camera shows a dark screen and then a message appears saying it is not available. I'm attaching the most recent incident which was 10/08/2020 & happened again numerous times. I just don't want to be stuck paying for this "repair". Thank you kindly, barbara d. Johnson

My charger isn't always fully charging at home and work. At home my car is parked in the driveway, the outlet is dedicated to the charger. At the top of charger i get the red flashing light and sometimes on the bottom as well.

The contact owned a 2016 ford c-max. While driving 60 mph, the cruise control failed to disengage, which resulted in a crash. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The vehicle was towed to the insurance company's tow yard and declared a total loss. A police report was filed. The front passenger was injured and received medical attention. The manufacturer was notified. The failure mileage was approximately 25,000.

The passenger-side bottom corner of the windshield has become unglued. A glass repair shop informed us that the front passenger air bad deploys off of the windshield. In the event of an accident, the passenger side front air bag may not function properly, resulting in increased risk of injury to the front seat passenger.we noticed the right bottom corner of the windshield lifting up when we were cleaning the windshield from the inside.the vehicle is being taken to ford for a diagnostic evaluation, but all warranties have expired.

Rear tires repeatedly wearing out. This could cause a blowout causing harm to myself and others




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