We found the following complaints for FORD AEROSTAR (1997)
Read complaints for FORD AEROSTAR (1997)
Vehicle was in a head-on collision and neither of the air bags deployed. Please provide more information.
Vehicle was slowing down going 35-45mph in the right slow lane. Whenbrakes were applied,vehicle picked up more speed, causingconsumer tolose control. Vehicleran into one of the beams under underpass of the highway.upon impact,front driver'sair bag didn't deploy. Consumer's face hitsteering.consumer had 16 stiches inbottom lip.consumer had a case, andwas not allowed to contactdealer at this time.
Consumer was driving on the highway and was involved in a collisionwhen a deer jumped in front of truck.airbags didn't deploy.
Manufacturer will not install on/off switch for air bags.
I found two incomplete recalls. I called the dealer 9/28/2020 at [xxx] and spoke to [xxx]. She put the vin in her system, saw the two recalls and said the parts would be ordered. No response. I call [xxx] 10/5/2020 at the same number and she said about the same thing. Then i called 10/8/2020 and another service advisor printed out the issue with my phone number [xxx] and said [xxx] would call me after lunch. No response. I tried calling the ford customer service 800 392-3673 and after pressing '#' for two commercials, the recorder hung up. The vehicle has been running fine, but these are two recalls that are concerns. (00s56 & 99s02). Thank you very much.[xxx]augusta, gainformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Intermittent discharge of battery, contact dealer cant find proplem, ford have 3 service bulletins out on problem,happens on vehicles build before certain time.
Spark plugs failed two times.
My 1997 ford aero star van produced a puff of smoke from the steering column near the ignition switch. I took it to my mechanic whom checked the recall notices and found one resulting in an electrical overload short circuit and overheating in the steering column electrical components. When the key was turned off it subsides. Since this occurrence the instrument panel has not worked and blew all fuses, the fuel pump does not turn on with the key after multiple attempts it engages some times. The ford dealer did the recall work but did not fix or examine the steering column or the components that burned or over heated as a result of the overload. [xxx]updated 07/19/2012 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Consumer is not satisfied with recall repair policy, when repair was made. (99s02)
Vehicle denied recall work due to lack of parts (99v-029) ignition switch. Mjs
Key is stuck in the ignition switch.consumer contacted dealer.
My 1997 ford aero star van produced a puff of smoke from the steering column near the ignition switch. I took it to my mechanic whom checked the recall notices and found one resulting in an electrical overload short circuit and overheating in the steering column electrical components. When the key was turned off it subsides. Since this occurrence the instrument panel has not worked and blew all fuses, the fuel pump does not turn on with the key after multiple attempts it engages some times. The ford dealer did the recall work but did not fix or examine the steering column or the components that burned or over heated as a result of the overload. [xxx]updated 07/19/2012 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
When the air conditioner is on the key gets very hot when it is taken out of the ignition switch.
Consumer is able to turn igintion and start vehicle withoutkey in it, causing a saftey hazard.
Consumer has contacted the dealer 4 times regarding recall 99v029000, ignition switch short.dealer informed consumer thatparts were not available.
My 1997 ford aero star van produced a puff of smoke from the steering column near the ignition switch. I took it to my mechanic whom checked the recall notices and found one resulting in an electrical overload short circuit and overheating in the steering column electrical components. When the key was turned off it subsides. Since this occurrence the instrument panel has not worked and blew all fuses, the fuel pump does not turn on with the key after multiple attempts it engages some times. The ford dealer did the recall work but did not fix or examine the steering column or the components that burned or over heated as a result of the overload. [xxx]updated 07/19/2012 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Electrical harness burned.
The electrical system involving the horn continually fails. The horn regulary goes off while the vehicle is not running. I have replaced both horns, the low and high frequency. I have replaced the horn relay. With each replacement, the horn burns out because it is operated for extended periods because it is set off by something in the system. This usually occurs at night.
My 1997 ford aero star van produced a puff of smoke from the steering column near the ignition switch. I took it to my mechanic whom checked the recall notices and found one resulting in an electrical overload short circuit and overheating in the steering column electrical components. When the key was turned off it subsides. Since this occurrence the instrument panel has not worked and blew all fuses, the fuel pump does not turn on with the key after multiple attempts it engages some times. The ford dealer did the recall work but did not fix or examine the steering column or the components that burned or over heated as a result of the overload. [xxx]updated 07/19/2012 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Smoke occasionally appears coming out from around the dash panel by the heating and a/c controls.smells like electrical components burning or burning wire insulation.smoke goes away after 5-10 minutes.doesn't seem to matter if heat, a/c or just the fan is on.is an intermittent problem.dealer states they could not find the problem or duplicate gripe.
I was given this van with a handicapped lift as a present from some people at our church.ever since i got it the engine light has been on.i've had it checked several times but no one seems to know how to fix it.another problem i've been having is that the left front tire wears out more quickly than the other three.we've had it balanced several times but we still have that problem even with new tires.since i am handicapped and use an electric wheelchair if a tire blows out i may not be able to get out using the ramp lift that was installed and the same applies to the engine.how do i know if the engine has something wrong with it if the light is on all the time?
When it rains/unable to open door lock from passenger side; unexplained stall check/engine light came on/started with no problem
Vehicle experiencing engine belt noise.nlm
Note: i wish i had found this site years ago. I could not get past fords "brick wall" to speak to an engineer!1. 1997 aerostar - accelerator pedal was pressed down quickly to pass (2 lane highway).2. Now in the left lane, not far ahead of passed the car - i experrienced a complete loss of power - hard right over to soft shoulder - avoided an oncoming head on collision - l just missed the car being passed by inches andstopped. The crimped end of cableto the carburator had released from the accelerator pedal.3. I clamped the cable back onto the pedal with vice grips. (drove to dealer). Ford replaced the cable. That problem has not happened again. (i do not press down hard either!)
Automatic fuel cutoff failed when vehicl was struck by other vehicle and rolled over, landing on its roof.
Fuel pump usually does not come on until repeatedly turning ignition on and off, vehicle died twice while driving and would not restart until fuel pump came on, smells like vehicle overheating when it should not be, same problems as described in ford press release regarding recall 99 s 02, taken to (different) dealership for repair, denies problem is recall related
My 1997 ford aero star van produced a puff of smoke from the steering column near the ignition switch. I took it to my mechanic whom checked the recall notices and found one resulting in an electrical overload short circuit and overheating in the steering column electrical components. When the key was turned off it subsides. Since this occurrence the instrument panel has not worked and blew all fuses, the fuel pump does not turn on with the key after multiple attempts it engages some times. The ford dealer did the recall work but did not fix or examine the steering column or the components that burned or over heated as a result of the overload. [xxx]updated 07/19/2012 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
When sliding door too close it will not connect and lock, light stays on because door is not shut all the way.
Rear passenger sliding door does not have a child safety lock.dealer has been contacted.
There isn't achild safety lock on the vehicle. Children can get out of their child safety seat and open the vehicle doorsbefore the consumer can get to the children out.
1997 aerostar rear hatch: 1 of 2 anchor studs which support the tail hatch pneumatic spring (vehicle body end) broke, allowing the hatch to immediately fall on to operator. Although there are 2 pneumatic supports, 1 is insuffcient to support the weight of the hatch. Similar experience with 1994 model.
My transmission developed a bad leak in the front seal. I paid to have the transaxle removed and the seal replaced. The fluid was changed as well as the filter and then shortly afterwards the cars overdrive stopped working. It will shift into overdrive but it will shift right back out when i step on the gas even the least little bit. I could not afford to have it fixed so i put it in drive and drove it for about 3 weeks and yesterday i was doing about 60 and the car shifted into second gear for no reason and then right back into thrid. Then about a half mile later it began shifting from third to second and back over and over. Talk about getting jerked around! it was like someone stepping on the brakes! now i am on foot and i am on foot and due to our great economy i am out of work for the time being.they should offer a manual transmission on all their cars.
Transmission.
Feels like and sounds like transmission trying to lock in two gears, almost stalls vehicle.has a miss/buck/balk/jerk/jump or whatever,severity varies from very severe to barely perceptible. Occurs almost every time vehicle is driven in city.
Vehicle will not run properly due to the transfer case being defective. There is a loud noise when driving. Contacted dealer, and the dealer noted thatvehicle was not included in the recall due to vin.
Received recall notice #97v204000. Contacted dealer. Took vehicle in for repairs for transfer case. After repairs, picked vehicle up. Had problem right away. Was a loud bang. This caused additional damage in rear end. Dealer refused to help w/problem.also, rear differential bearings had cracked. It sounded like metal on metal.
Ford recommends incorrect adjustment of rear brakes, which causes overheating of drums and eventual failure of axle seals, axle bearings, and tire on the rim attached to the brake drum.ford stipulates that brake shoes are to be touching drum when brakes are adjusted.this results in frictional heat build-up, and is likely to be a contributor to tire failures reported with the ford explorer.the ford explorer, aerostar, and ranger all share power train and drive train components.this practice has cost me $000s on my 4 ford aerostars (1989, 1992, 1994, and 1997 model years)
Received recall notice #97v204000. Contacted dealer. Took vehicle in for repairs for transfer case. After repairs, picked vehicle up. Had problem right away. Was a loud bang. This caused additional damage in rear end. Dealer refused to help w/problem.also, rear differential bearings had cracked. It sounded like metal on metal.
While driving my vehicle the right front wheel bearing experienced a catastrophic failure. This failure resulted in a sudden loss in almost all braking power and loss of front right wheel nearly coming off vehicle. The entire front spindle assembly, brake rotor,and caliperand ball joints were detroyed . Due to the nature of the repair the left front brake rotor, caliperand shoes had to be replaced in order for the vehicle to operate efficiently. This incident cost in excess of $1,400.00 to replace i researched your web site and found aidentical problem odi id 554544i would appreciate anyhelp in a resultion to retrievelost expences and and my next best course of action.
Ford recommends incorrect adjustment of rear brakes, which causes overheating of drums and eventual failure of axle seals, axle bearings, and tire on the rim attached to the brake drum.ford stipulates that brake shoes are to be touching drum when brakes are adjusted.this results in frictional heat build-up, and is likely to be a contributor to tire failures reported with the ford explorer.the ford explorer, aerostar, and ranger all share power train and drive train components.this practice has cost me $000s on my 4 ford aerostars (1989, 1992, 1994, and 1997 model years)
The vehicle experienced the problem as stated in recall # 97 v 204 000,however the vehicle identification was not included in the recall.
Rear passenger restraint split down the middle.the dealer has been notified.
Seat belt anchor was never installed in new vehicle.
Consumer started vehicle, pressed brakes, went to reverse and vehicle accellerated at high speed, racing 100 feet down the driveway,across the road, jumped a curve and tore down appprox. 70 ft. Of chainlink fence. The pipe from fence broke back window of vehicle ,pertruding through hitting consumer on head, then broken windshield extended about 40 ft. Outsideof windshield. Through all of this, consumer still had foot on the brakes, the vehicle did not stop untill fence was caught up under vehicle. Consumer suffers a swollen foot due to pressure applied to brakes.
Consumer experiencing intermittent brake failure. When consumer applied brakes, the pedal would go to the floor without indication or brake pedal would go to the floor.abs senor light would come onwould come onwhile consumer continued pumping the brakes for vehicle to stop. Dealer notified and unable to resolve the problem.
When turning or applying brakes they would make loud noises from the rear wheels. Been to dealer & informed consumerthat's how its suppose to be. Did not repair brakes.
While driving my vehicle the right front wheel bearing experienced a catastrophic failure. This failure resulted in a sudden loss in almost all braking power and loss of front right wheel nearly coming off vehicle. The entire front spindle assembly, brake rotor,and caliperand ball joints were detroyed . Due to the nature of the repair the left front brake rotor, caliperand shoes had to be replaced in order for the vehicle to operate efficiently. This incident cost in excess of $1,400.00 to replace i researched your web site and found aidentical problem odi id 554544i would appreciate anyhelp in a resultion to retrievelost expences and and my next best course of action.
Right front spindle and knuckle assembly malfunctioned.dealer has been notified. Right front spindle/knuckle assembly was replaced. Right front rotor, inner and outer wheel bearings and seal were all replaced.
Ford recommends incorrect adjustment of rear brakes, which causes overheating of drums and eventual failure of axle seals, axle bearings, and tire on the rim attached to the brake drum.ford stipulates that brake shoes are to be touching drum when brakes are adjusted.this results in frictional heat build-up, and is likely to be a contributor to tire failures reported with the ford explorer.the ford explorer, aerostar, and ranger all share power train and drive train components.this practice has cost me $000s on my 4 ford aerostars (1989, 1992, 1994, and 1997 model years)
Consumer experiencing excessive wear of the front brake pads and shoes/ rotors due a malfunction within the rear brake adjusters. Consumer has contacted the dealer, dealer has replaced parts. Please provide any further information on othercomplaints.
Power steering pump and hose failed. Mjs
Power steering pump and hose failed. Mjs
While driving my vehicle the right front wheel bearing experienced a catastrophic failure. This failure resulted in a sudden loss in almost all braking power and loss of front right wheel nearly coming off vehicle. The entire front spindle assembly, brake rotor,and caliperand ball joints were detroyed . Due to the nature of the repair the left front brake rotor, caliperand shoes had to be replaced in order for the vehicle to operate efficiently. This incident cost in excess of $1,400.00 to replace i researched your web site and found aidentical problem odi id 554544i would appreciate anyhelp in a resultion to retrievelost expences and and my next best course of action.
When sliding door too close it will not connect and lock, light stays on because door is not shut all the way.
Vibration at different speeds along with noisy droning experienced within weeks of new purchase.several attempts to effect repairs at dealer resulted in one repair attempt which promptly reverted back to high level of vibration and droning at 50 - 55 mph and most apparent at above 60 mph.dealer has done tire balancing, rotation, rear axle components replacement, drive shaft balancing and numerous test drives, all without affecting the drive train vibration and noise.
Right front spindle and knuckle assembly malfunctioned.dealer has been notified. Right front spindle/knuckle assembly was replaced. Right front rotor, inner and outer wheel bearings and seal were all replaced.
While driving my vehicle the right front wheel bearing experienced a catastrophic failure. This failure resulted in a sudden loss in almost all braking power and loss of front right wheel nearly coming off vehicle. The entire front spindle assembly, brake rotor,and caliperand ball joints were detroyed . Due to the nature of the repair the left front brake rotor, caliperand shoes had to be replaced in order for the vehicle to operate efficiently. This incident cost in excess of $1,400.00 to replace i researched your web site and found aidentical problem odi id 554544i would appreciate anyhelp in a resultion to retrievelost expences and and my next best course of action.
While driving the right front wheel bearing failed, causing damage to the front spindle assembly, brake rotor, caliper and ball joints. *mjs
Tires failed. Michelin / ford refused to replace tires (p215/75 r14).
Tire came off striking windshield of another vehicle.(ohio state police report).
My transmission developed a bad leak in the front seal. I paid to have the transaxle removed and the seal replaced. The fluid was changed as well as the filter and then shortly afterwards the cars overdrive stopped working. It will shift into overdrive but it will shift right back out when i step on the gas even the least little bit. I could not afford to have it fixed so i put it in drive and drove it for about 3 weeks and yesterday i was doing about 60 and the car shifted into second gear for no reason and then right back into thrid. Then about a half mile later it began shifting from third to second and back over and over. Talk about getting jerked around! it was like someone stepping on the brakes! now i am on foot and i am on foot and due to our great economy i am out of work for the time being.they should offer a manual transmission on all their cars.
Requesting information regarding recall of either ford windstar or aerostar.
Note: i wish i had found this site years ago. I could not get past fords "brick wall" to speak to an engineer!1. 1997 aerostar - accelerator pedal was pressed down quickly to pass (2 lane highway).2. Now in the left lane, not far ahead of passed the car - i experrienced a complete loss of power - hard right over to soft shoulder - avoided an oncoming head on collision - l just missed the car being passed by inches andstopped. The crimped end of cableto the carburator had released from the accelerator pedal.3. I clamped the cable back onto the pedal with vice grips. (drove to dealer). Ford replaced the cable. That problem has not happened again. (i do not press down hard either!)
Cruise control set at approx 65 mph on interstate 75 north of atlanta.vehicle immediately accelarated out of control to approximately 90 mph and would not respond to attempts to deactivate control by brake, or cruise control switches.after attempting to control vehicle while the throttle was wide open and brakes firmly applied for several mile to find safe place to attempt stoppingit was brought to a stop by combination of braking, downshifting, and finally turning off ignition switch on an exit ramp.once stopped examination of accelator pedal showed in was still being held to the "floor" by cable.vehicle was towed to cherokee ford dealership in woodstock ga at approx 8:00 pm and keys were left in drop off box at service area. Vehicle was purchased used in fall 1997 and am not sure if 36 month warranty has been exceeded.potential for serious and life threatening collision was avoided but at unknown damage to vehicle engine and transmission.
Consumer started vehicle, pressed brakes, went to reverse and vehicle accellerated at high speed, racing 100 feet down the driveway,across the road, jumped a curve and tore down appprox. 70 ft. Of chainlink fence. The pipe from fence broke back window of vehicle ,pertruding through hitting consumer on head, then broken windshield extended about 40 ft. Outsideof windshield. Through all of this, consumer still had foot on the brakes, the vehicle did not stop untill fence was caught up under vehicle. Consumer suffers a swollen foot due to pressure applied to brakes.
Mainly whenvan was in parkengine revved up by itself. Also, van had a slight increase in speed while driving. Van was taken to the dealership. Dealership was not able to duplicate the problem.
Vehicle was brought up to 65 mph on interstate highway and placed under cruise control.vehicle accelerated out of control to speeds in excess of 90mph, and would not respond to attempts to disengage throttle or crusise control.vehilce slowed down to safe speed by constant braking for approximately 10 miles until "safe" area to exit was found.attempts to bring vehicle to stop by breaking, downshifting, applying emergency brake was unsuccessful.vehicle finally stopped by turning ignition switch off while traveling at approx 25 mph.vehicle towed to cherokee ford in woodstock.problem reported to be malfunction of accelerator cable.damage to other vehicle components not known at this time.
Vehicle experienced sudden acceleration when put into reverse causing it to hit a buliding.
When accelerating consumer had to depress the gas pedal several times to get the vehicle to move.when the vehicle moved the throttle gotstuck, and revvedvery high. Dealer informed the consumer that the throttle linkage had asticking problem.
Vehicle was brought up to 65 mph on interstate highway and placed under cruise control.vehicle accelerated out of control to speeds in excess of 90mph, and would not respond to attempts to disengage throttle or crusise control.vehilce slowed down to safe speed by constant braking for approximately 10 miles until "safe" area to exit was found.attempts to bring vehicle to stop by breaking, downshifting, applying emergency brake was unsuccessful.vehicle finally stopped by turning ignition switch off while traveling at approx 25 mph.vehicle towed to cherokee ford in woodstock.problem reported to be malfunction of accelerator cable.damage to other vehicle components not known at this time.
Consumer took vehicle into dealerhave recall00v425000/ accelerator cable repaired.dealer told her they were not aware of this recall notice and refused to perform work.
Consumer was turning into a driveway off of a small street, appliedbrakes, and the vehicle suddenlytook off on its own. Rpms went up,and the rear tires were spinning.vehicle hit a garage wall and door.
Rear windows do not roll down. Dealer notified.
Observed full crack on aluminum wheel rim spoke.this is standard aluminum wheel from manufacturer.serious safety issue.this problem same as http://www.motorbeat.com/complaint/438440/. This is the second rim that this problem has occurred.another rim failed in the same manner one year ago.replaced.
Wheel fell off causing loss of control.
I was given this van with a handicapped lift as a present from some people at our church.ever since i got it the engine light has been on.i've had it checked several times but no one seems to know how to fix it.another problem i've been having is that the left front tire wears out more quickly than the other three.we've had it balanced several times but we still have that problem even with new tires.since i am handicapped and use an electric wheelchair if a tire blows out i may not be able to get out using the ramp lift that was installed and the same applies to the engine.how do i know if the engine has something wrong with it if the light is on all the time?
Consumer's husband discovered that one of the rims had cracked in three places.*la another rim was found with cracks in three places as well. *sc
Consumer tookvehicle to the dealership for inspection, andmechanic determined that two front rimscracked. Consumer called ford motor company and said that they won't address the problem because it's not on warranty or recall.however, consumer replaced both rims.*la
While looking wheel over noticed rim with crack.all three wheels have crack at the same place.
Consumer noticed that rear driver's side rim spokes are cracked.vehicle did not hit anything.four spokes were cracked completely threw. Any more and consumer faced loss of wheel from the vehicle. Consumer had the spare put on and rim replaced. Consumer learned a particular dealership sells one or more to other customers with the same problem. One particular customer went to the dealership with three defective rims. *ph
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