We found the following complaints for DODGE JOURNEY (2012)
Read complaints for DODGE JOURNEY (2012)
In an accident on access rd of ih 35 and a car on a side street did not stop at the stop sign they went through it and t boned me . The whole passenger side of the car was damaged.my daughter was in the passenger side of the car and neither of the curtain air bags deployed.
The contact owned a 2012 dodge journey. While driving approximately 55 mph, the vehicle veered to the right without warning. As a result, the contact crashed into a boulder and the air bags failed to deploy. The driver sustained shoulder, chest, neck, and head injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 33,000.
The contact owns a 2012 dodge journey. The contact stated while driving at approximately 65 mph, another vehicle crashed into the rear ended of the contact's vehicle and none of the air bags deployed. The contact sustained injuries to the shoulder and the passenger sustained cuts in the hands. Both required medical attention and a police report was filed.the vehicle was awaiting inspection from the insurance company.the manufacturer was not made aware of the issue.the failure mileage was 78,000.
The contact owns a 2012 dodge journey. The contact stated that the air bag warning indicator illuminated intermittently. The contact called johnson dodge chrysler jeep ram (located at 1210 highway 39 n, meridian, ms 39301, 601-693-6343) and was informed that the vehicle was not included in an air bag recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 170,000. The vin was unknown.
My car was in an accident on the highway going 60mph rear ended another vehicle and the air bags did not deploy.
The contact owned a 2012 dodge journey. While driving 15 mph, the contact's vehicle was struck by another vehicle on the passenger side. The contact's vehicle flipped over. The air bags deployed. There were two injuries sustained that did not require medical attention. A police report was filed. The vehicle was destroyed and towed to a tow yard. The manufacturer was notified of the failure. The failure mileage was 66,523.
On the freeway, car hydroplaned and hit concrete temporary divider twice. Once in the back and then the front and side of the car. Car crossed three lanes and forcibly landed on edge of freeway.
Tamara recall- my vehicle isn't listed on the recall, however, my airbag light comes on and dings constantly. It is when no one is in the front passenger seat and when there is a passenger in the seat. It seems to happen more often when turning corners or when backing up. Also, my electrical system is messed up as well. Sometimes my charging outlets work and sometimes they don't. This began to occur after my motor was replaced at 17,000 miles by the dodge dealer because it had a manufacturing defect. There were holes in the metal of the motor and oil was seeping out of it. Now i have had issues with the air conditioner, the radio, all charging ports, the cruise control, and the airbag light coming on randomly. The local dodge dealer always says everything is fine when i take it in, because they cannot replicate the problem when it is in the shop.
First was the back brakes and right router have had to replace it 3 times since 2012 .. We where leaving a bp when we were hit on the side back passenger door and back panel so bad the door was stuck and the airbags did not deploywas so scared for my kids.
An accident was reported on 11/16/2017, this year. Could it be to the air bag did not deploying as an fire-hydrantwas strucktearing off the passenger side of the suv and permanently damaging the engine cradle was torn from the motor...updated 12/13/17
The contact owns a 2012 dodge journey. While driving various speeds, the driver's side air bag indicator illuminated without warning. The contact was concerned that the warning indicator could lead to a failure. The vehicle was taken to napleton's river oaks chrysler dodge jeep ram (17225 torrence ave, lansing, il 60438, (855) 276-1941), but was not diagnosed or repaired. The manufacturer was notified of the issue and stated that the contact could call nhtsa to file a complaint. The failure mileage was 70,611. Updated09/01/17*ljthe consumer stated the seatbelt light remained on at all times.
The contact owns a 2012 dodge journey. The contact stated that while driving 70 mph, another vehicle crashed into the rear passenger's side of the contact's vehicle. The vehicle overturned three times before crashing into a cactus. The air bags failed to deploy. The contact sustained lacerations to the elbow, right shoulder injuries, and back injuries. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the incident but the vehicle was not inspected for the cause of the air bag failure. The vin was not available. The approximate failure mileage was 19,000.
The contact owns a 2012 dodge journey. While driving 55 mph, the brake pedal was depressed and the abs and anti-skid warning indicators illuminated. The vehicle was taken to an independent mechanic where the diagnosis was unknown; however, both the front and rear brake pads and front rotors were replaced. The failure persisted and the independent mechanic informed the contact of a recall, and suggested he call the manufacturer. The manufacturer was notified of the failure and informed him that the vin was included in nhtsa campaign number: 17v432000 (air bags). The vehicle was taken to waldorf dodge (2294 crain hwy, waldorf, md 20601 (301) 232-0946) where the air bag recall was serviced. The contact informed the dealer of the brake failure, but the dealer failed to diagnose or repair the brake failure. The vin was not included in nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic). The failure mileage was approximately 207,000.
I was traveling in the slow lane of route 2, when another car crashed into the side of me.car hit directly in drivers door.the side of the car was damaged badly, to the point where the doors were not able to be opened.i had to be removed out of the passenger side of vehicle. I was transported to the hospital with bruises and pain to the left side of my body.i bought this vehicle because of the safety systems.none of the air bags deployed in the car.the side impact bags did not deploy.i hit my head hard on the driver door.why would these safety systems not work?
Vehicle was traveling on a side street and was struck by another vehicle on the left side just in front of the rear wheel causing it to spin and roll. As you can tell by the pictures attached the side curtain airbags did not deploy either at the time of initial impact from the other car hitting the side of our vehicle, nor did it deploy when the vehicle rolled on it's side and roof. Our concern is why?
The contact owns a 2012 dodge journey. The contact stated that while driving 45 mph, he crashed into a vehicle exiting an alleyway.the air bags did not deploy and three passengers were injured.the vehicle was towed to the dealer and was not repaired.the air bag failure had not been inspected.the failure and current mileages were 2,000. The vin was unavailable.
Air bag light comes on when starting, goes outthen comes back on and stays on.
6 weeks ago the airbag sensor light appeared in my car. I called the local dealership (lafontaine in lansing, mi) and they took a look at it. They discovered the wiring between the sensor and the airbag had corroded. In september 26, 2017, our car's heater core exploded on us after being installed improperly earlier in 2017 by wysup chrysler in pullman, washington. It poured boiling hot water and antifreeze on my husband while he was driving the car. We believe that this was the cause of the corroded wiring,but dodge refuses to fix it. We have been without a car for over a month now as we sit and wait to see if dodge corporate, the bbb, or the attorney general's office of washington state will help us. The cost to fix our airbag sensor is $1500.
The contact owns a 2012 dodge journey. The contact stated that when the passenger seat was moved forward and/or backwards, the air bag light turned on and off and then remained illuminated. The vehicle was taken to a mechanic who diagnosed that the "b1c4e passenger positioner open circuit "did not send the signal to inflate or to activate in case of a crash".the passenger side wiring needed to be replaced. The manufacturer was not notified. The approximate failure mileage was 47,900.
Over heating and running hotter than usual. Unusual smell from engine when accelerating quickly. Popping when making sharp turns. Air conditioner turning on and off or up and down randonly
My husband and i were traveling up our hill on from our house.it is very steep, like cresting the top of a rollercoaster.once we were at the top coming over the top our brakes gave out.my husband kept pushing them to the floor and still nothing worked. We had to round a bad curve towards the bottom and had to swerve to avoid hitting a car coming up the road. In doing so my husband tried to keep control of the car but ended up veering off the road into someone's yard where we hit a tree head on then skidded across their driveway and crashed through their privacy fence and landed nose down into their inground swimming pool.and at no point did our airbags deploy.we were wearing seat belts but i actually had to go the local urgent care for head injury and my husband is seeing a dr for back injury.our headrests had a mechanism that deploys in accidents.that was all that worked. Thank god nobody was in the pool because they would have been killed. The police were called and a report filed.
My truck first started with my drivers side taillight going out. It don't work when my lights are off, but when my light out on it works prefect fine. When i first notice this was when i went to get in my car during the day and my neighbors who was parked behind me told me my taillight was out and was the led taillight. I believe there is as electrical issues there. And secondly, my airbag light come on. The vehicle was on a city street and all i did was turning a corner and it came on and still on. Thirdly, when it raining outside driving and stop at a red light, when it turns green and i proceed to go and my tires slide my radio would restart like i just cut my truck on. Everything happened at different times, but the most recent is the airbag light coming on.
While raining i had went to turn and the power steering had gone. I had little to no control over my 2012 dodge journey. Warning lights come and mainly the airbag light when turning. The battery been replaced and i had a recall preformed for lake of wiring covers. I have taking it to two different dealerships and they do not take me serious. Always trying to get me to buy a new car. Instead of fixing my current one
The contact owns a 2012 dodge journey. The contact stated that when the brake pedal was depressed, the air bag warning indicator illuminated. A loud abnormal noise was heard from the front end of the vehicle. Autonation chrysler dodge jeep ram spring (21027 i-45, spring, tx 77388, (281) 715-6927) diagnosed that the wheel wiring needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 129,000.
The contact owns a 2012 dodge journey. The contact stated that while coming to a stop, the brakes failed to respond when the brake pedal was depressed. As a result, an on coming vehicle crashed into the passenger side. The air bags failed to deploy. A police report was filed. The contact did not sustain any injuries. The vehicle was towed to an independent mechanic where it was diagnosed but the contact did not know the cause of the failure. The vin was included in the nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
The contact owns a 2012 dodge journey. The contact stated that while the windshield wipers were activated, the turn signals would lose functionality. The contact stated that the check engine, air bags, and traction control warning lights were illuminated. The vehicle was taken to the local dealer max chrysler dodge jeep ram belton (7820 e. 171st st, belton, mo 64012, (816)331-4300) where it was diagnosed with needing the clockspring to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 173,000.
My dodge while riding radio come on go off the heater turn all the way up and it want crank most time you get ready to go it just goes haywire not dependable brought a battery thought that was the problem but not
Since i purchase my car, the radio has gone out of conto andconstinley keep changing the channels and won't stop. While driving my radio and hvac turned off and interior light came on. Now my gears hesitating to shift (sticking) when turning making a loud thump.this all happens while driving on a highway, street. If i hit a bump, my radio would change channels
The thermal stat housing has been replaced 2 times. The oil pan gasket does lot last. The alternator has been replaced 2 times. The was an electrical shortage in the sb port but only seemed to worked when it was taken to dealer. The head rest deployed when no one was in the car.
I have had this vehicle since september 2017. I have had it in the repair shop twice for this not starting problem. It starts when it wants to. If you try and start it it can take anywhere from 2 minutes to 2 hours to finally decide to start. I've tried to put it in neutral to start but that don't work either!!! this car is a piece of crap that i have to continue to pay for. Chrysler is wrong. They know about this problem but not enough people complain. I'm over it!!!!
The power adapters in the center console have shorted out the aux port work the usb and other ports and lights do not. Also the sync climate control will un-sync with out being touched in the rear or front of the car.
I was driving my car yesterday when the battery light came on and in the process of trying to get it back home everything in the car started shutting off and then the car started stalling while i was on the road i barely made it into a gas station before the car died and had it towed to triple a repair shop to have a diagnostics done on the car which has now been stated to me that its the alternator and ive only had the car 3 months bought it used but the battery went bad and now the alternator in less then 2 months of each other along with the actuator also clicking when the alternator went out. All of this happening in a short amount of time. When the car started dying all the electrical lights went off the brakes the abs the air bags everything and this was on a busy road during rush hour traffic. I barely got my car to a safe location and that was only because my husband was following behind me in his car. This problem made it extremely difficult to break at red lights and get my car moving thru the intersection to the gas station. And the car light was on about 15 minutes maybe before it finally stalled out the car.
I was driving on the interstate and all of a sudden my dashboard started to flicker.i couldn't increase my speed.the check engine light came on.my car began to slow down on its own accord.i pulled over to the shoulder and put the car in park.i was able to shut the engine off, but unable to turn the accessories off.my radio remained on along with the dashboard.i was unable to restart the ignition.i called for a tow truck and my car was brought to the original dealer, cortese chrysler/dodge.the next day they replaced the alternator free of charge.i am concerned that this will happen again when my car is out of warranty.
The 2012 journey was being used to jumpstart a 1997 f 350 ford truck. The f 350was not running while the journey was. Jumper cables were attached correctly. The women jumping the car went into the house for a moment when she heard an explosion and the roar of the fire. The entire front of the car was engulfed in flames. The windshield was blow out and flames reached 12 feet into the air. After the fire truck put out the blaze, the hood had vaporized . The car was reported as a total loss by the insurance company. The heat from the fire was so intense it ignited the f 350. It too was declared a total loss. I do not know the cause of the explosion in the journey. The fire captains report states the origin of the fire was the 2012 dodge journey. I believe that this has happened before. I also believe that serious injury or death would occur if a person is nearby or sitting in the vehicle.
I purchased a used 2012 dodge journey in september 2015 from lakeshore chrysler dodge and jeep of slidell, louisiana.we have had nothing but problems since driving off the lot.found out after purchase that the car was not inspected prior to dealership reselling it.before i even got home the check engine light came on. I called the dealership and reported issues. They did the oil change and inspected the car and said everything was fine it was "normal noises" however after complaining and complaining the were able to locate and fix the issue with the shifting noises and jolting. We are still experiencing the "normal noise" of three clicks when the engine turns off.we have numerous electrical/computer issues.the air, radio, touch screen, lights, all got off randomly.the system will not respond even if the vehicle is turned off and back on. It works when it wants to. We have issues where the car accelerates faster on its own have to break while car still tries to accelerate.we have had this vehicle in the shop numerous times since the purchase and they "can not duplicate the issue" so they can not fix it. I have provided numerous videos showing and proving the electrical/computer issues we are having. Dodge refuses to do anything to fix the situation. Everything is at our expense. Wants us to pay 150 diagnostic fee on top of having to get rent-a-car for the duration of time the vehicle is in the shop. The dealership has had my car on numerous occasions. One time they had it for over 18 days and said "normal noise" and "could not duplicate" however out of the 18 days they only drove the car 35 miles. I no longer feel safe driving this car. It scares me just to drive to the local grocery which we gotten stuck and had to have towed to dealership. I am so scared & trapped in this car with no way out. Contacting a lawyer this can not be legal to sell defects.
My radio will not change stations or inputs from satellite,am,fm,or cd. Sometimes it will turn all the way up and i am unable to turn it down or off or anything. I've even pulled the car over and turned the engine off but,when i turned itback on the volume remained up and i had to drive home very distracted. The worst part is that it will jump stations at this loud volume and nothing can be done to fix it. Everytime i take it to the dealer they say they are unable to find any problem..
The contact owns a 2012 dodge journey. The contact stated that the vehicle failed to start intermittently. Napleton's northwestern chrysler jeep dodge ram (5950 n western ave, chicago, il 60659, (773) 334-3400) stated that there was an electrical failure and the battery was not successfully supplying a current to start the vehicle. The contact watched a youtube video and temporarily repaired the vehicle before going to the dealer. When the dealer saw the remedy that was performed, they did not service the vehicle. The manufacturer was contacted and referred the contact to nhtsa to file a complaint. The failure mileage was 103,620.
The contact owns a 2012 dodge journey. The contact stated that the vehicle failed to start after multiple attempts. Upon exiting the vehicle, the contact attempted to remove her child from the vehicle, but neither of the rear doors would open on either side. The doors also failed to open from inside the vehicle. The contact called suburban ford of sterling heights (40333 van dyke ave, sterling heights, mi 48313, (586) 268-7500), but no assistance was offered. The contact then called ray laethem chrysler dodge jeep ram (18001 mack ave, detroit, mi 48224, (313) 884-7210) and was instructed on how to remove her child out of vehicle. The manufacturer had not been notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.
The contact owns a 2012 dodge journey. The contact stated that when the passenger seat was moved forward and/or backwards, the air bag light turned on and off and then remained illuminated. The vehicle was taken to a mechanic who diagnosed that the "b1c4e passenger positioner open circuit "did not send the signal to inflate or to activate in case of a crash".the passenger side wiring needed to be replaced. The manufacturer was not notified. The approximate failure mileage was 47,900.
The contact owns a 2012 dodge journey. While the key was in the vehicle, the sensor illuminated and indicated that the key had left the vehicle. The vehicle would shut off without warning. The vehicle would not shift up or down from fourth gear. Even when turning the vehicle off and restarting, the vehicle remained in fourth gear. The manufacturer was notified. The dealer was unable to duplicate the failure. The vehicle was not repaired. The approximate failure mileage was 49,000.
The car disables while driving and does not start properly.the car has been at the dealership 5 times since i purchased it and each time they were unable to fix the car.i believe the car is a lemon and want to spare someone the nightmare that i have been experiencing.
Nhtsa id number:11258769 engine light multiple times-emissions control - found online but did not receive a recall: in affected cars, fca will replace the catalytic converter and update software for the powertrain control module — that is, your car’s primary drivetrain computer. Fca will recycle the old catalytic converter to remove the precious metals common in such devices, a usual practice. “obviously the catalytic converter, that’s the biggest part of this,” chernoby said. The replacement converter has a “different mixture of precious metals … to be less susceptible to sulfur in the fuel,” he added. Due to the number of replacement catalytic converters needed, the automaker is recalling cars in waves. Model-year 2011 cars: first quarter of 2019 model-year 2012 cars: second quarter of 2019 model-year 2013-14 cars: third quarter of 2019 model-year 2015-16 cars: fourth quarter of 2019
The problem started right after i got the vehicle home, the power window did not work nor the power lock. When started the heat and air control would reset themselves. Also, the clock and radio would go on and off on its own. Now the problems have increased, my slip resistance is not working, i am hearing all sorts of noises underneath the vehicle, especially when turning. Also, i am using more gas mileage than what is told about the vehicle, to be honest if i had it to do over again i would have never traded my truck in on this vehicle. But, now i am stuck with it and the payments even when it comes to the point of the need of parking the vehicle because i will not risk my families life in a vehicle that has as many problems has this one is having.
.... Takata inflators.... I wrote a complain today i wrote a wrong dates it was last thursday april 5th that itook my car for recall appt april 5th andthey did steering wiring and cover for engine and umm i started to have problems after recall on late friday on the 6th of april which is friday my car wont start all weeki dont know what to do because no one was home and it was late beccause everybody my family dont get off at 5 soi am waiting for dennis dillion to call me mondayi had no problems bofore the recall noneits not working it wont start at all ccomputer seems so screwed up the steerng is locked and brake is locked lightsblinking and everything else is coming on for no reason and goes off and on and i dont know what they did...bofore i did not have any leak either as well i could not start at all.. I been stuck home all week... I didncall until yesterdaythey were closed and they didnt call so i am waiting i dont know why i waited to long i washoping it be the battery its not the battery. Seems like elctrical problem or pcmwhatever is going on i have noglue because i didnt have any problems bofore the recalli still paying my car payments jeez
When opening the back hatch, all the doors will randomly lock or unlock. The hatch light does not work. The rear window, back hatch, wiper cleaner will not work. Attached is a picture of the wiring harness for the back hatch. All the wires have been cut just from regular opening and closing of the hatch due to the fact where it is located and that when the hatch is closed it bends all that wiring in half. As you can see from the picture at least 5 are completely broken and many more are almost completely cut.
The 2012 dodge journey suv wiring harness in the rear hatch if used regularly the wires will brake and cause numerous electrical issues. Ranging from no rear lights, windshield wiper, the rear lock button will also malfunction. Sometimes as in my case it has cause alternator issues. I am now broke down due to what will now be my 3rd alternator in the last 6 months. I feel this vehicle needs to recalled.
The uconnect touch screen system went blank and the uconnecttouch hand controls along with the switch bank controls stopped working. This means no heat or ac control and no radio/volume control. Even though this happened in mid summer, if it had happened in winter, there is no control of defrost system and a potential driving hazard. The dealer diagnosed the problem as a faulty telematics gateway module and the whole radio system needs to be removed to replace it. Cost $800 to fix!
Our back-up camera goes dark frequently or flips upside down while backing up and we almost hit a childt that ran behind us suddenly.also, the vehicle won't shift into low gear when in automatic and going up hills, but shifts in manual,and it suddenly just slows down while in drive, which has caused us to almost get rear-ended several times.finally, our tire sensors show low pressure, but when we replaced them all the tire symbol still showed up.because our engine light is on, we took it in for a diagnostic.we were told the only problem is that we need a software update that would correct all these problems.we were told we would have to pay for it, but it seems it should be a recall item because of the safety issues.
My journey doesn't want to start. According to the mechanic it's the module that doesn't read the key. We had our family vacation in baja california and we were stranded there because my 2012 dodge journey wouldn't start.
Anti-lock brake system (abs) control module.there's was a recall for our 2012 dodge journey which the previous owners took care of in oct 2015 (the month and year of recall). We purchased in 2017. A few time the abs light has come on but only for a minute or 2 since we bought it.today 8/2/2019 it came on along with the brake light and(no traction light (the swiveling car image light).we have had a lot of heavy rain.we where told by servicing station by diagnostic test it was the abs control module system malfunction.and if we did not get fixed our brakes could lock up and system freeze up.this is definitely a safety issue that was corrected in past but is now happening again.these lights came on just as we stared to drive.when the car was resting for 30 minutes and i was leaving to drive to service station the break pedal was extremely hard to push down ( break needs to be pressed with touch button start). I almost couldn't start car. The break finally softened and i was able to press down to start car.at that point the light did not come back on for 5 minutes while driving but sadly it did come back.i feel we should not have to pay to fix a problem that has come up again from a previous recall.this is a big safety concern.it was in the past and should be again.
On multiple occasions my vehicle will loose all power. If i'm going over 45 it usually restarts itself. If under 40 the steering locks up, all electrical shuts down and i cannot get hazard lights or pull over. I can throw it into neutral and hit the push-to-start and it restarts. Sometimes, like at stoplights, i have had to throw it into park then restart it. There have been a few instances of it not restarting no matter what we try. Through trial and error we got it to start again after serious rocking. I have noticed it happens more if the usb port or aux port are being used, although it has happened a couple of times without those being touched. Has only been happening since the majority of the functions with my on-board entertainment unit went out. Dealership can not diagnose, say they cannot get the problem to duplicate. I have videos of this happening but dealership has not been interested in seeing them.
Takata recall i was driving home while at a stop light i smelt a burn odor. I was just a 1/4 of a mile from home so i drove it home. Upon parking i noticed there was a small spot under my car forming. About the size of a quarter. Check all my fluids and and nothing was low. The next day it started and ran ok until it was ran for about 15 then once again the smell and now a low growling. I pulled off the road and parked at a gas station. I had a local shop look at my car and they determined my transfer case is broken. I have been having issues with my car when accelerating it would pull sharply to the right when it shifted gears. Was told there was nothing wrong with my car. It shouldn't try and change lanes when you accelerate. I have almost hit the car next to me just by accelerating. I have also been driving along and have my car turn off. I had to coast to the side of the road, put it in park and start it again. This has happened on four different occasions. The stalling happened on the highway while the transfer case was on city street.
We had issues with the differential, updates needed and dodge has no clue. But now this...we have a 2012 dodge journey that is acting very strange. It started with the headlights being on, even when they were off (we do not have automatic lights)...then after the car was off, the headlights would flash on and off every 10-30 seconds, we would have to undo the battery to keep it from dieing. We replaced the headlights switch and it still does and added a symptom. When my husband would manually lock the doors, it would unlock by itself. We were told it was the tipm which has to be done by dodge.not sure what it will do next!
I was driving down the highway with my two kids when i had turned my bright lights on then off again as cars were coming when the windshield wipers turned on. They will not turn off, the high beams won't turn on and my blinkers do not work as well. Everytime i start the vehicle the windshield wipers turn on and cannot be turned off again. Everything in the switch that controls all of these features is useless and a huge safety issue. Luckily we were not hit turning off the highway headed home.
I have been reading about my issue all too often online and have yet to see any resolution at all.i have a 2012 dodge journey and honestly it is scary driving it! the car actually shuts off in the middle of the road without warning. The issue it keeps showing is a crank sensor code. The sensor has been replaced 3 times now! it is also not an easy job since on an all wheel drive model, there are many hours involved to replace it.but if you're on the highway and driving normally the car will die at any moments notice and give no warning. Seems like there are many many others having the same issue. If you do a quick search and type dodge journey dies while driving you will easily find many people with same issue. Many people spending their hard earned money on repairs that get them nowhere! this really is sad and dodge has done nothing to help except continue to put peoples lives at risk and taking their money for repairs!please help!i have been having this issue over 30 times in the past few months!the car is not safe to drive
Dodge recall 2011-2015 2012 dodge journey purchased march 25 2017 - total loss as of april 24th 2017 engine blew during a reverse
The contact owns a 2010 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Wow!!!!!!!!!! is all i can say, i can't believe the amount of problems this car has. With that being said i'm hoping that since i financed this vehicle, that the finance company will help me because this dealership "clearly" sold me a lemon and i'm sure they know it is. Everything electrical in my 2012 journey started surging to the point where i thought it was going die on me while driving on a highway here on vancouver island b.c. Canada. I've had problems with the push button start ( sometimes 4 attempts to start it are needed ) . I really love the vehicle with the cost to repair modern days cars, i think i want to find a way to return it ( it's only been 5 months since i've had it ) . The dealership says it's probably the battery and offered to replace it so on the 27th of this month, i will take it to the dealers and try to return it all together. None of us should be having issues like this and i'm really disappointed with dodge and how they're "not" doing much to help anyone. Sadly these vehicles are "lemons" and should all be recalled and junked imo. Sorry to hear so many other's have problems too , just keep your roadside assist up to date lol cause i feel we're "all" going to need it eventually and who wants to be stuck in the middle of nowhere.
Tamara recall- my vehicle isn't listed on the recall, however, my airbag light comes on and dings constantly. It is when no one is in the front passenger seat and when there is a passenger in the seat. It seems to happen more often when turning corners or when backing up. Also, my electrical system is messed up as well. Sometimes my charging outlets work and sometimes they don't. This began to occur after my motor was replaced at 17,000 miles by the dodge dealer because it had a manufacturing defect. There were holes in the metal of the motor and oil was seeping out of it. Now i have had issues with the air conditioner, the radio, all charging ports, the cruise control, and the airbag light coming on randomly. The local dodge dealer always says everything is fine when i take it in, because they cannot replicate the problem when it is in the shop.
The contact owns a 2012 dodge journey. While driving approximately 20 mph, the windshield wipers activated, the vehicle lighting suddenly illuminated, and a burning odor was present. The vehicle shut off and was towed to the dealer (simi valley dodge located in simi valley, ca) where it was diagnosed that a wire harness caught on fire and melted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 93,000. ...updated 11/15/17 updated 9/7/18
Vehicle would not start after work. Started fine in the am before going to work. After work, after 3 times of trying to start the vehicle was able to get it started to drive over to autozone to hook up to a computer. Battery had to be replaced. 2nd incident was on 3/17/15-journey lost electrical power while driving home causing radio shut off, lights on dash continued to flash (abc, traction control,airbag) was able to get home and vehicle rpm's went to 4000 and shut itself completely off. 3rd incident was on 3/19/15-driving vehicle back to washington to auto shop to be worked on, completely shut off 4 times within a 20 mile drive and rpm's continued to jump each time before shutting off between 4000-5000. Phone call from auto shop on 3/20/15 stating alternator is not working and is on back order to do recalls.
The radio/thermostat windowpower locks and usbslowly started to malfunction. Now the screen to the radio and thermostat does not work at all. The wiringharnesses located at the rear hatch which has no visible outside damage, yes all the wiring inside is pinched and exposed. The only way we discovered it was because the back wiper blade went out.
The power in my vehicle went out and my breaks locked up, the car just dies. No hazards or anything.my car stopped while driving down a heavy traffic street. Two cars almost hit my kids and i. The car doescome back on a few seconds later or several minutes later. The longest time period was when i got the car towed to a shop saturday. Once, we arrived at the shop it had come back on. This is not the first time and i fear even after we get it from the shop it will not be the last.
Am driving dodge journey 2012.initially the issue was intermittent but it is permanent now. All four switches are not working. When i press the switch it generates continuous clicking sound.
I have had my speed censor and wheel bearing repaired twice very closely together and it now needs done again. My abs, traction, and awd lights are all on. When they are all on, i have no traction at all and slide all over the place. It is very unsafe and i feel like my car is a death trap. I have put over $10,000 into my car in less than 3 years for unnecessary maintenance.
The contact owns a 2012 dodge journey. When the headlights were activated while the vehicle was in reverse, the interior dome light illuminated. Also, the malfunction warning indicator illuminated. The vehicle was taken to tim short chrysler (located at 270 fitz gilbert rd, hazard, ky 41701, (606) 436-2277) and was informed that the failure was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 65,000.
H20 sensor when turning button to heat up car it doesnt work
The contact owns a 2012 dodge journey sxt, equipped with a park sense mopar backing system (part number 82212465). The contact was in reverse when the backing system alerted that there was another vehicle approaching. The contact heard the alert chime but stated that the alarm needed to be amplified. The vehicle was taken to the dealer and themanufacturer was contacted. The vehicle was not repaired. The failure mileage was 1,200 and the current mileage was 3,600. Updated 09/19/12*ljthe consumer stated the vehicle was repaired but, not buy the dealer. Updated 09/26/2012
My 2012 dodge journey rear windshield wiper is acting up. It won't start unless the wiper switch is off and the car is in reverse. It will not work if i have the switch on. Also, i have one tail light that's bothersome. If i open any of my doors, all of the tail lights work. When i turn my lights on, one of my tail lights appears to be out along with my license plate lights. I'm not sure what could be causing these problems.
Lift gate wiring harness becomes weak and brittle causing wiring to fail.this wiring feeds all lights and functionality on the read lift gate.dealers will repair which last a short while until failure again.
Water leaks from the hood by the driver's side headlight on to the battery causing the terminals to corrode over time.poor design flaw that left me having to cancel a trip.
Wife was driving the car and the battery light came on and radio and heater went off.she took it to oreillys and they said it was the altenator.i replaced the altenator and the heater or defroster still will not work and the battery light is still on. We have had problems with the computer with this car.the turn signals were not working correctly when you turned on the left signal the right signal would come on. Really dissapointed in this car at this time and dodge
The contact owns a 2012 dodge journey. The contact stated that the abs and brake warning indicators illuminated when the vehicle was started. On one occasion, the entire instrument panel illuminated and then reset; however, the two initial warning indicators remained lit. The contact took the vehicle to arrigo dodge chrysler jeep ram west palm beach (6500 okeechobee blvd, west palm beach, fl 33411, (561) 282-1545) where it was repaired per two unknown recalls; however, the abs defect was not included in any recalls. The manufacturer was notified. The vehicle was not repaired. The failure mileage was unknown.
Stuck in the middle on nowhere twice with 2 young children! started having problems on the highway on my way home. Started fine in the am before leaving families house. After stopping for gas i was driving the journey when it lost electrical power while driving home causing radio shut off, lights on dash continued to flash (abc, traction control,airbag) was able to get home and vehicle rpm's went to 4000 and shut itself completely off. 3rd incident was on 4/6/15 driving vehicle back to texas to auto shop to be worked on, completely shut off 4 times within a 20 mile drive and rpm's continued to jump each time before shutting off between 4000-5000.
I was driving my suv and while driving my truck stalled and i could not turn it off for several means. The steering wheel locked up and my push start button would not let me turn it off to restart. After 10 mins it let me restart. I had it towed to a car repair shop and they can not find anything wrong . The first shop told me that my oil was mixing with my coolant and visa versa . I then took it to the main shop to have it looked at and they say it's nothing wrong. I just drop my kids off moms before this happen and i just got off the interstate, the possibility of it cutting off while my kids are in the vehicle is dangerous.
The contact owns a 2012 dodge journey. The contact stated that while the windshield wipers were activated, the turn signals would lose functionality. The contact stated that the check engine, air bags, and traction control warning lights were illuminated. The vehicle was taken to the local dealer max chrysler dodge jeep ram belton (7820 e. 171st st, belton, mo 64012, (816)331-4300) where it was diagnosed with needing the clockspring to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 173,000.
For the last four weeks my vehicle just stops in the middle of driving and shuts off the steering wheel locks and the car is not movable for well over a few minutes. Have taken the vehicle to be checked and it claims to be nothing but yet the same problem persist please advise me on what i should do, the vehicle is at 90,000 miles and i want to figure out the problem please and ty in advance.
On november 11,2015, we were traveling from home to a doctor's appointment for a surgical procedure. We were traveling on interstate 65, in heavy traffic, going around 70 mph when vehicle suddenly stalled, engine malfunction light came on, and vehicle lost all power.we were in the right lane and able to coast off the highway and avoid being hit. Vehicle would not restart and had to be towed to dealership that sold it.they were able to crank the vehicle and said there was nothing wrong. Because of safety concerns we pushed them to check further and they then said there were a couple of sensors that needed to be replaced (camshaft position sensor & crankshaft position sensor).we're in the process of replacing those.the vehicle is a family vehicle that is used regularly to transport children and other family members.there is a definite safety concern with a vehicle that would suddenly lose power, with no warning, andcould lead to a serious accident. Dodge should recall until it is repaired.
On multiple occasions over the past two or three months, my vehicle loses all power, and at same time the power steering goes out and brakes have to pushed extra hard to get them to work. This has happened when driving under 40 mph in town. It has happened most often within the first 5 minutes of starting the car, but today it happened after i had been driving 30 minutes on the highway and then in town for several minutes. It has happened when slowing down, when accelerating, or when going stable speed, as well as before a turn, after a turn, or while going straight. I have been able to pull over to side of road and stop, put car in park, and restart it. We took the car to a local car repair shop twice, and they could find nothing wrong after hooking it to their computer. The car has 87,756 miles on it. I am concerned that this is unsafe, and i'm worried it could happen at a dangerous intersection or at highway speeds.
Bluetooth / uconnect / voice recognition stopped working
The contact owns a 2012 dodge journey. While driving at approximately 55 mph, the throttle and traction control warning indicators illuminated and the vehicle shook violently. On a separate occasion, while driving at low speeds, the engine stalled without warning. The failures recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the bcm needed to be replaced and reprogrammed. The vehicle was repaired, but the failure recurred. While driving at approximately 15 mph, the check engine, throttle,and traction control warning indicators illuminated and the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed that the bcm needed to be replaced and reprogrammed. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 33,000. Updated 05/03/16*lj
My truck first started with my drivers side taillight going out. It don't work when my lights are off, but when my light out on it works prefect fine. When i first notice this was when i went to get in my car during the day and my neighbors who was parked behind me told me my taillight was out and was the led taillight. I believe there is as electrical issues there. And secondly, my airbag light come on. The vehicle was on a city street and all i did was turning a corner and it came on and still on. Thirdly, when it raining outside driving and stop at a red light, when it turns green and i proceed to go and my tires slide my radio would restart like i just cut my truck on. Everything happened at different times, but the most recent is the airbag light coming on.
The contact owns a 2012 dodge journey. While driving 35 mph, the vehicle stalled without warning. Prior to the failure, the headlamps failed to remain illuminated. While attempting to restart the vehicle, the "no key connection" warning indicator illuminated. The contact also stated that the hazard lights failed. The vehicle was taken to be diagnosed, but the results of the diagnostic were unknown. The contact was not informed as to what caused the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
After the car has been sitting in my garage for the weekend it won't start. It says the key fob is not detected or it's so dead it won't show anything at all. I get it to start aftergetting jumped. It takes about 5 minutes of being hooked up before it's charged enough to start. Thought it was the battery but the battery is brand new. My mechanic has checked it multiple times but can't find any issues. This is extremely frustrating!!!!!! what the heck is going on with dodge journeys???? it has happened so many times know, it's just ridiculous!
Wiring harness exiting rear of vehicle entering into rear hatch supplying power to overhead brake light, license plate lights and hatch dome light is severed inside rubber sleeve. I currently have no lights to the rear hatch. Rubber sleeve shows no sign of fatigue or failure but wires inside are severed. Link is to another journey owners video of his similar issue only i have several broken wires not just one. Https://www.bing.com/videos/search?q=2012+rear+hatch+light+repair&view=detail&mid=396ee57beae941266444396ee57beae941266444&form=vire. Dodge dealer said no open recalls. Per video, problem reported to dodge 2016. I had no idea of issue until oil change /inspection today 7/20/2019. For some reason did not appear to have blown any fuses which means there is a potential for arching/fire. Design/safety flaw? the overhead rear brake light was installed for a reason and should work. I would have tried to insert pictures but i do not own a camera. Video link accurately depicts issue except in my case i have several severed wires. Currently only the rear hatch lock works. Question: attempt repair or have a mechanic replace wiring harness?
This vehicle has electrical issues. The doors lock automatically when the tailgate is opened. The radio and climate control come on by themselves even after turning it off multiple times. The steering makes a whining noise especially when you are turning to the left. The awd and traction control is off and the service awd light comes on. The cruise control stopped working when there was a loud "thump" in the rear end and all the traction and awd dashboard lights came on. All these problems are evident and occur while driving.
Last week i was driving my car and it felt like it was going to stall at a stop sign. Then the engine light came on when i started driving again. While driving on a busy highway my car just shut off. No brakes, or steering. I had 3 kids in the car 2 being toddlers. I was able to put it into park and start it again to get it off the road. This is the first time this happened to me and now i am scared to drive it. As for electrical my car randomly sometimes just changes radio stations, u connect doesn't work. When disconnecting the battery it works for about a month and you can not use it anymore.
This issue occurred regardless if the car was in motion or stationary.it also occurred if the motor was turned on or not.the license plate light was out, but it was not a bulb issue.the center rear brake light (on the tailgate) was out, but it was not a bulb issue.this is a safety issue.the tailgate wiper would not return to the home position when turned off.it would remain wherever it was when the switch was turned off.this was a visibility issue.the key-less entry fob would not unlock the car doors.this was not a fob battery issue.this was very problematic for passenger doors which could not be unlocked from inside or outside the car.this was brought to a dealer for repair.they diagnosed the car with having split wires in the lift gate.i am concerned that split wires could have caused a short and eventually a fire.additionally, a short could have caused other electrical systems of the car to fail while in motion.
Driving typically less than 25 mph and car shuts down. Which makes me have to brake, place car in neutral and start again then switch to drive. I took car to dealership and because it didn't show on the electrical tester they said nothing was wrong. But the vehicle continues shutting off while i am driving with my children in the car.
While in motion on 7/25/18 the vehicle stopped running, battery light came on, radio turned off, wipers started going on, and lights dimmed. Tried to restart and wouldn't showing battery light, abs light, symbol with lightning bolt, and said it could not detect key. Vehicle was towed and diagnosed with code p0622, and was told i needed an alternator. Replaced the alternator on 7/28/18. On 7/29/18, the car was running good, after about a half hour the battery light came on and the car slowly started to shut down while in motion with my wife and children in the car. I then replaced the battery. After driving 2 miles the battery light came on, the engine started to rev high and go low, other dash lights came on, the a/c turned hot and the car started to come to a crawl.
Got my 2012 dodge journey a year ago live the rig but has always had electrical problems stemming from fuse box. Reads -15 on dash board at all times, sometimes won't start and can wiggle fuse box around, you can hear the sounds of electrical pops and then will start and do fine. Trying to save up for new one but over three hundred dollars for new one.and one more issue my journey clearly says sxt on the vehicle but the vin comes up on your site as an se how does that work.
I was driving on expressway, charging system light came on, engine power was erratic, vehicle slowed and rpms went to 4000, radio stopped, air bag light came on, abs light came on. I exited expressway, parked vehicle and shut it off. Vehicle would not restart until battery was recharged. Mechanic determined that the alternator had failed. Auto repair shop installed a new mopar alternator and recharged the battery.
In the middle of the winter 2015-2016 i had to replace my radiator due to a small crack that developed. My heat started to malfunction the following winter 2016-2017 it only worked part of the time. Starting in the fall of 2017 my heat went out completely. We took it in to have them check the heater core, come to find out that since the heater core is installed at an angle it doesn't drain the sludge properly. I have also noticed that my air conditioning will turn on at random. I don't know exactly when this started, but it will turn on by itself. Just this morning 8/13/18 my air turned on 15 times, after being shut off every time. I'm wondering if this is something wrong electronically. Thank you for your time and consideration on my 2012 dodge journey.
The contact owns a 2012 dodge journey. The contact stated that the battery would suddenly fail intermittently and the vehicle would have to be jumpstarted. The contact took the vehicle to a certified mechanic who was unable to diagnose the cause of the failure. The contact called dishman dodge ram chrysler jeep (located at 7700 e sprague ave, spokane, wa 99212, 509-724-0024) and was informed that the battery failed. The vehicle was not repaired and the failure continued intermittently. The contact called the manufacturer and was informed that it was a common failure with the vehicle; however, there was no permanent remedy. The vehicle had not been repaired. The approximate failure mileage was 174,000.
Alternator is defective ruining both the batter and having to replace the alternator and battery multiple times. This has happened twice already in january2014 and april 2015. And again now march 2017.on a road trip my wife and kids went on in the middle of the highway the vehicle suddenly lost power and almost control. She was able to pull it to the side of the road. She turned the car off completely then turned it back on and it started. The drove another hour and the battery light came on shortly after the vehicle powered off again. She the called roadside assistance and they brought it home. We had to replace the alternator and battery. The second time this happened i was able to identify the problem as to not get stranded and once again replaced the alternator and battery. The auto parts guy insured me that they had fixed the problem with the new alternators. Clearly not.we just finished out 3rd replacement of both alternator and battery after a long road trip we had to buy a battery in the middle of to get home. This issue needs to be addresse. I spoke with the dodge dealership originally and they were no help and said they would have just replaced the alternator and battery as well.## vin passed ## dodge journey 2012 ##
After parking the car, going into a store and returning to the car - it would not start. The push button would not work. Nothing came up on the screen. I was stranded until someone gave me a ride. Afterwards, a mechanic checked the vehicle. He said that the alternator is good, the battery is good, the starter is good, all the fuses and relays are good. He said that this issue seemed to be related to a problem in the computer. I looked online and found that this is a very common problem in dodge vehicles. I have tried all of the tips that i can find online in videos and forums, but the car still won't start. I purchased this vehicle used about a month ago.
Yesterday, while waiting at a stop sign my 2012 journey shut off. I had no idea it had even shut off! i pressed the gas to go and the car wouldn't move. I was a little baffled because the radio was still playing. I put the car in park and pressed the ignition and the car started again. This is latest and most unsafe issue that i have experienced with this car. The radio randomly changes stations and it doesn't shut off when the car is shut off. I have to turn the radio off before i turn the car off because it will continue to play. This started about 8 months ago. The car was turned off and the drivers door was opened, but the radio kept playing. If i forget to turn it off before the ignition, i have to restart the car and let the radio play for a min or so before i can turn it off. Also, the rear air suddenly comes on. When i turn it off it comes back on. If it's synced with the front air, it will randomly go to the high setting. The journey also does a jerking motion while driving. This happens on the highway or neighborhood roads too. We thought that maybe it was the transmission, but we had it checked and it's fine! after yesterday's sudden shutoff, i'm wondering if all that jerking was a sign of what was to come. The brake light has been coming on for a few weeks as well. I could be driving on a city street or highway and the break light comes on. It usually happens while driving straight, acceleration or driving at a constant speed. It happens so frequently that my kids are like, here we go again because we, our bodies, start jerking with the car. We bought this car brand new at the end of 2011. I loved it at first, but now i'm afraid to put my kids in it something needs to be done. There are issues with diff. Model years, so if the problems are being fixed on some, it should be fixed on all. After all, the company made $ on all of them & our lives are valuable
The heater works great on the driverside and blows cold on the passenger side no matter what you do.autostart doesn't work when it's cold out, thought that was the point of it but guess not.makes a really loud winding noise when i starting it,also goes into gears hard most of the time. Got the hard to find 225/55/19 tires on it and my brakes make a lot of noises. My front end makes a bunch of popping and grinding when turning left or right going forward or backwards, heatsheild is falling off around the driveshaft. Service all wheel drive light comes on often, the park assist stopped working ,taillights flickering often, one of my fobs works when it wants to even with a new battery.driver seat is also starting to act up to having to wiggle the switch around to make it work. No one wants to fix the problems with my journey rt making me regret getting this suv i was practically forced into buying/trading it and when i went to the place of purchase a few days after getting was promised these issues fixed and i'm still waiting will not put my children in this car going to get rid of this nightmare soon as i get the chance since this so called 4star safety raiting is bs don't feel safe at all
My dash message says key fob battery low. Sometimes it says key not detected and i can not start the car. At other times the fob won't unlock the car.i have changed key fob batteries and that does not solve the problem. This problem happens when i try to start the car after it has been parked andi return.
My vehicle odometer would jump from 0 to 30 while in motion(foot on pedal) and vice versa. Wiperblades started all on it's on without being turned on. No current is being brought to whole entire vehicle. Vehicle won't turn over or lock without being hooked to another battery. Can jump start but once connection is off the vehicle shuts back off. All lightsflickered on and off on dash board when they never came on the 2 years i had the vehicle.
The contact owns a 2012 dodge journey. While driving various speeds, the vehicle suddenly stalled and shut off. The contact also indicated that the fuel gauge indicator displayed inaccurate information and indicated that less fuel was in the tank than the actual amount. The failures were not diagnosed or repaired. The manufacturer and local dealer were not notified. The failure mileage was 132,000.
I have had trouble with heat every winter for the past four years. I have paid thousands of dollars on this every winter and will work for that season only.
While driving the vehicle on a 4 lane highway the car stopped in the middle of traffic while accelerating. The vehicle had no indication/warning of its shut off. I had my child in the vehicle and could have been in a serious accident. I tried starting the vehicle again and it would not turn over. Vehicle has had all required/recommended maintenance. Vehicle has 140000 miles. Unknown of the cause of the shut off.
The contact owns a 2012 dodge journey. The contact stated that the vehicle exhibited electrical failures with the air conditioner, heater, door locks, lights operating independently and an overheating steering column. The vehicle was not included in nhtsa campaign number: 09v082000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000. The vin was not available.
My horndoes not stop honking had to remove left and right fuses to keep from honking. Vehicle honks while stopped nobody in it and while driving as well. Several people have complaint about this same situation online why is there no recall for this problem which is a safety issue?
The contact owns a 2012 dodge journey. The contact stated that the vehicle experienced a complete loss of power while driving 60 mph. The failure occurred without warning. The failure was intermittent. The check engine warning indicator illuminated two days after the failure. The vehicle was taken to the dealer, but the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 107,000.
While driving the car on a busy road it suddenly lost power and died while driving it, had it towed to a dealership and it was discovered that the fuel pump fuse had blown, the car is only 1yr old.the second time we were driving down a busy high way and the same thing happened this time it was determined that the fuel pump was bad the dealer replaced it, there have been a multitude of problems with this vehicle from the ac not coming on to the radio/nav screen not coming on when the car is started. Brake problems seems to be the next thing that is rough on this vehicle.
The contact owns a 2012 dodge journey. The contact stated that while driving at 5 mph, the vehicle stalled and the check engine warning light illuminated. The vehicle was towed to an independent mechanic; however, details of the diagnosis could not be provided. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 57,000.
2012 dodge journey hero awd hatchback showed a check engine light then lost all power and blacked out.battery was replaced, check engine light again came on and in less than 24 hours blacked out (zero power) again.vehicle was towed to dodge and during a 2 week period in the shop the alternator, battery, two o2 sensors and the pcm were replaced in an attempt to fix the issue causing the check engine light.vehicle was returned to owners and in less than 24 hours blacked out with total power loss again.issue occured once while vehicle is in motion.dodge has been unable to locate a solution.
I have changed my key fob 3 times and got a new battery and it still say key is not detected. I have to get a job every 3 months to get my car started.
Myself and my 3 young children were driving down a pretty dark highway at about 10 pm. 3 hours from home. In a storm and very heavy rain. Vehicle suddenly lost power. When i gave it gas the engine just revved. Lost all power including windshield wipers and power steeringi quickly dropped from 75 to 40 with semis barreling up behind me as i was trying to get to a shoulder to pull off on. Car died and would not restart. We were stuck on the side of the road for 5 hours with no heat and no power to the car. Even callled roadside and they tried to jump it. It would start but then go haywire again. Battery light and etc as well as all others lights come on. It has left me and my kids in the cold more than once. No one seems to know the problem as the battery and alternator are testing fine. Vehicle is now sitting in my drive way and won't do anything. At all.
This vehicle has an on-going problem with "engine battery drain" which has cause numerous returns to the dealership 5-6 times since july 2013 for the same problem (will not start-up without being boosted off with jumper cables).here's description of the event: july 10,2013 had to boosted off to start while out-of town, return to ga & on july 18, took vehicle to dealership & discovered that battery needed to be replaced; on august 5, while out-of-town had to be boosted off to start, got back to ga. On aug. 7, took vehicle back to dealership, they checked battery & said battery was fine. On oct.14,2013, wouldn't start & had to be towed into dealer & they kept it for 2-days & said it needed "cylinder head" & said that was the problem; jan. 7, 2014 wouldn't start, took vehicle back dealer & they kept it 4-days & replaced alternator & said that was the problem; on feb.19, 2014 wouldn't start, took vehicle back on feb.20,2014, kept until feb. 24, & replaced module-telematics & said that was the problem; on feb.28, vehicle stop running & wouldn't start-up, tow vehicle back on march 4,2014 & dealer kept vehicle 8-days & said the battery drain is from fr hub & replaced battery again & vehicle was pick-up mar.12, 2014. I had to pay for first battery, alternator & some rental car fees,not including loss of convenient of time & vehicle. This vehicle could easy present "a safety hazard" while moving & just cut-off & stop in traffic creating danger for me & others.
The instrument panel which controls your ability to turn on radio, tape player, and heating/air conditioning has gone out.i purchased this car in november 2013, and it's unfortunate for me that i did.another failure of this automobile is when it rains heavily, my back doors fill with rain water.you can hear it inside of the doors.it makes me believe that the car was in some type of flooding condition.my back wheel on the drive's side also has a brownish-red tinge that appears to be rust.i am disappointed.did i see the correct report of the reliability of the car?when you place the key in the ignition and start, or use any of the modes on the ignition, the screen was constantly stating, "loading," andit turned black and is out.this happened before in 2014 and i thought that maybe it was just a glitch, but it isn't.
I took my car for recall few days ago for steering and cover for the engine now my car wont start the computer and everything is not working everything is locked i have no issues boforee the recall.its sitting there not able to startwheel is locked and brakes i everything is going off wipers and other stuff going crazy ....... I drove one time after the recalli dont know whats going on... I never had any issues with the caruntil i took the car for recall.. Its not the same thecar was in the shop for recall appt on thursday april 12 2018 soon as i leftthe car would not start on fri the following day and its going crazy whatdoi need to do they did something to itmaking the car not start it wont let me choose what is wrong with the car on the formis unknoown or other and elec stabilty control and electrical
This vehicle has an on-going problem with "engine battery drain" which has cause numerous returns to the dealership 5-6 times since july 2013 for the same problem (will not start-up without being boosted off with jumper cables).here's description of the event: july 10,2013 had to boosted off to start while out-of town, return to ga & on july 18, took vehicle to dealership & discovered that battery needed to be replaced; on august 5, while out-of-town had to be boosted off to start, got back to ga. On aug. 7, took vehicle back to dealership, they checked battery & said battery was fine. On oct.14,2013, wouldn't start & had to be towed into dealer & they kept it for 2-days & said it needed "cylinder head" & said that was the problem; jan. 7, 2014 wouldn't start, took vehicle back dealer & they kept it 4-days & replaced alternator & said that was the problem; on feb.19, 2014 wouldn't start, took vehicle back on feb.20,2014, kept until feb. 24, & replaced module-telematics & said that was the problem; on feb.28, vehicle stop running & wouldn't start-up, tow vehicle back on march 4,2014 & dealer kept vehicle 8-days & said the battery drain is from fr hub & replaced battery again & vehicle was pick-up mar.12, 2014. I had to pay for first battery, alternator & some rental car fees,not including loss of convenient of time & vehicle.
While driving on public highway the engine stalled, steering locked and had to coast to a safe spot.this is the 3rd time this has happened. 1st time march 2016 mileage 94470, 2nd time end of october 2016, current time august 2017. Each time the computer tells the dealership it is the crank sensor which we replace.this is very scary and my daughter is afraid to drive the car.we have been lucky to be able to get off the road so far, but are afraid of it happening again and being in an accident.wondering if dodge is going to do something about this since i see many other similar complaints posted.
While driving the car suddenly losses power and the stability lights and abs lights all flash. This occurs while driving on the city street and highway and turning. The shop says they do not know what is causing it. There are lots of customers on the internet with the same type of problems. This does not occur while sitting still only in motion. This has happened numerous times and when we check for codes all it says if engine misfire even though there are stability light and abs light on.
I was driving on very busy highwayi-270 in columbus ohio my car stop on me on the highway that happens back in 2/14/2018 i started it back keep going luckily no accident occurred through that week continue doing it i take to shop get it fixed.on 7/3/2018 he started it's again am scared to drive my car that am paying for i don't know what to do he cost much last time i fixed it. His making strange noise from the dashboard often i don't know where the noise is coming fromam really scared to put my family in its because that our family car
The contact owns a 2012 dodge journey. The contact stated that the vehicle failed to start on the first attempt and the cargo door ajar warning light remained illuminated. In addition, the car alarm independently activated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 59,050.
The contact owns a 2012 dodge journey. While operating the vehicle, the instrument panel lights flickered off and on and the instrument gauges would not remain illuminated. Also, the rear brake light bulbs burned out on multiple occasions. The cause of the failures was not diagnosed. The vehicle was not repaired. The dealer and manufacturer were not notified of the failures. The failure mileage was 19,000.
The contact owns a 2012 dodge journey. While driving 50 mph, the brake pedal was depressed and traveled to the floorboard. The contact stated the brake pedal was released and reapplied until the vehicle finally stopped. The vehicle was not diagnosed or repaired due to the fact that the vehicle was operating normally. Several days later, while driving 40 mph, the vehicle failed to accelerate when the accelerator pedal was depressed. The vehicle was taken to an independent mechanic where it was diagnosed as having a fuse box failure. The independent mechanic advised the contact to take the vehicle to a dealer because there was a recall; however, the dealer stated that there was no recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage and vin were unknown.
The contact owns a 2012 dodge journey. The contact received notification of nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 dodge journey. The contact received notification of nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
My dodge while riding radio come on go off the heater turn all the way up and it want crank most time you get ready to go it just goes haywire not dependable brought a battery thought that was the problem but not
The contact owns a 2012 dodge journey. While driving 65 mph in inclement weather, the brake pedal was depressed and the abs and traction control warning indicators illuminated and the brakes failed to operate as intended. The vehicle was not taken to be diagnosed or repaired. The vehicle was not included in nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic). The dealer and manufacturer were not contacted. The approximate failure mileage was 146,000.
.... Takata inflators.... I wrote a complain today i wrote a wrong dates it was last thursday april 5th that itook my car for recall appt april 5th andthey did steering wiring and cover for engine and umm i started to have problems after recall on late friday on the 6th of april which is friday my car wont start all weeki dont know what to do because no one was home and it was late beccause everybody my family dont get off at 5 soi am waiting for dennis dillion to call me mondayi had no problems bofore the recall noneits not working it wont start at all ccomputer seems so screwed up the steerng is locked and brake is locked lightsblinking and everything else is coming on for no reason and goes off and on and i dont know what they did...bofore i did not have any leak either as well i could not start at all.. I been stuck home all week... I didncall until yesterdaythey were closed and they didnt call so i am waiting i dont know why i waited to long i washoping it be the battery its not the battery. Seems like elctrical problem or pcmwhatever is going on i have noglue because i didnt have any problems bofore the recalli still paying my car payments jeez
The contact owns a 2012 dodge journey. The contact received notification of nhtsa campaign numbers: 15v675000 (electronic stability control, service brakes, hydraulic) and 15v431000 (engine and engine cooling). The dealer was not able to supply the parts to receive the recall repairs for months. The contact was unable to determine when the vehicle would be repaired. The manufacturer was also unable to provide a reasonable time frame to supply the part to the dealer to receive the recall repair. Parts distribution disconnect. Parts distribution disconnect.
I had a abs light and esc light appear, pulled into gas station. Approached the fuel pumps and pressed the brakes and slid on the icy pavement (snowy michigan) into the gas pump protectors made of concrete. Couldn't control the vehicle @~8mph slightly turned approaching a gas pump on wet/icy concrete.
The contact owns a 2012 dodge journey. The contact received notification of nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 dodge journey. The contact received notification of nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
This vehicle has electrical issues. The doors lock automatically when the tailgate is opened. The radio and climate control come on by themselves even after turning it off multiple times. The steering makes a whining noise especially when you are turning to the left. The awd and traction control is off and the service awd light comes on. The cruise control stopped working when there was a loud "thump" in the rear end and all the traction and awd dashboard lights came on. All these problems are evident and occur while driving.
They're are recalls for all the issues i'm having with my vehicle but when i put the vin in it doesn't fall under the recall list. I don't see how they can choose what cars to fix if the same problems and parts are on all them. So i guess dodge is definitely not the vehicle to buy since they don't stand behind they're work. I was driving and the abs light and traction control light came on and cruise control stopped working. And from what i've been told it's the brake sensor and that's one of the recalls my vehicle vin doesn't fall under.
Driving on highway had to pull over. Put hazard lights on grass was wet. When done we got stuck so i out the abs button on and the traction and abs lights stayed on the dash for 20 miles, then they turned off for a brief moment and they've been on ever since. Computer module at our local store is not giving a problem when plugged into the fuse box with their handheld computer.
Twice now while driving my car it has completely shut down. The car goes from the speed i am doing to everything in my car shutting down with no warning. I had several problems with my radio not working(touch screen) and my car charger in the car doesn't work,ireally thing that the car has an electrical roblem
The contact owns a 2012 dodge journey. The contact stated that the vehicle failed to accelerate, jerked, bucked, and the electronic stability and traction control indicators illuminated. There was also a drastic reduction of speed to the point that the vehicle would stall at any given moment. The vehicle was taken to an independent mechanic who inspected the vehicle and noticed moisture, and that the abs module needed to be replaced. The dealer (maguire chrysler dodge jeep ram of syracuse, 959 hiawatha blvd w, syracuse, ny 13204, (315) 487-6211) was notified and stated that the vehicle was excluded from nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic); however, the vehicle exhibited the same failure as the recall campaign. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 87,000.
My car is exhibiting all of the problems that other 2012 dodge journeysare under a recall for, regarding the abs, and traction control, but i'm being told by the dealer that my car isn't covered under this recall.i have resurched and quite a few people are having this same issue, and being deniedthe recall. The recall needs to be expanded. My car has 110000 miles on it. I had the brakes changed last year by the dealership,and they have continued to make noises like a spinning rusty wheel, and now i have lost my abs, and traction control, which then takes my cruise control. Cars should not come apart just because they reach the 100000 mile mark. I can clearly see i'm not the only person dealing with this same issue, so they need to look into this!
Myself and my 3 young children were driving down a pretty dark highway at about 10 pm. 3 hours from home. In a storm and very heavy rain. Vehicle suddenly lost power. When i gave it gas the engine just revved. Lost all power including windshield wipers and power steeringi quickly dropped from 75 to 40 with semis barreling up behind me as i was trying to get to a shoulder to pull off on. Car died and would not restart. We were stuck on the side of the road for 5 hours with no heat and no power to the car. Even callled roadside and they tried to jump it. It would start but then go haywire again. Battery light and etc as well as all others lights come on. It has left me and my kids in the cold more than once. No one seems to know the problem as the battery and alternator are testing fine. Vehicle is now sitting in my drive way and won't do anything. At all.
Loss of vehical speed, grinding noise & braking, trouble steering, lose of control around a bend, humming & grindig noise from abs ingaging braking, while vehicle was in motion, driving at 40 mph speed, on city streets. Esc (elcetronic stabiltiy control) warning light come on flashing indicating failer of the clock spring modual.
For the last four weeks my vehicle just stops in the middle of driving and shuts off the steering wheel locks and the car is not movable for well over a few minutes. Have taken the vehicle to be checked and it claims to be nothing but yet the same problem persist please advise me on what i should do, the vehicle is at 90,000 miles and i want to figure out the problem please and ty in advance.
The contact owns a 2012 dodge journey. While driving 30 mph with the accelerator pedal depressed, the vehicle failed to accelerate. The vehicle stopped moving and the stability and traction warning indicators illuminated. The vehicle was towed to 5 corners dodge chrysler jeep ram (1292 washington ave, cedarburg, wi 53012, (262-375-3900), but the failure could not be duplicated. The contact mentioned that the failure occurred at least three different times. The contact found nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic), but the vin was not included because the vehicle was manufactured in february of 2012 versus april 12, 2012 to april 14, 2015, as the recall stated. The manufacturer was not made aware of the failure. The failure mileage was 107,000.
While driving the car suddenly losses power and the stability lights and abs lights all flash. This occurs while driving on the city street and highway and turning. The shop says they do not know what is causing it. There are lots of customers on the internet with the same type of problems. This does not occur while sitting still only in motion. This has happened numerous times and when we check for codes all it says if engine misfire even though there are stability light and abs light on.
The issue with my car is that the traction light turned on it does this alot it eventually will turn of on its own then while i'm driving it will decide to turn back on causing my journey to do a little stall. This happens at random times and is stays on for a long time to. There are times when i'm driving it'll flash like it wants to turn on then turn off. This happens on they highway even driving downthe street
My vehicle odometer would jump from 0 to 30 while in motion(foot on pedal) and vice versa. Wiperblades started all on it's on without being turned on. No current is being brought to whole entire vehicle. Vehicle won't turn over or lock without being hooked to another battery. Can jump start but once connection is off the vehicle shuts back off. All lightsflickered on and off on dash board when they never came on the 2 years i had the vehicle.
The contact owns a 2012 dodge journey. While driving 40 mph, the brake warning light illuminated numerous times. The vehicle was not diagnosed or repaired. The vehicle was included in nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 40,000. Parts distribution disconnect. ...updated 10/11/16
I was driving onto the entrance to the expressway and my car would not pick up speed. It started hesitating and would not pick up speed, the esc light came on and started blinking as well as the etc light came on. I immediately got off the expressway at the next exit when i came to a stop , the car stalled and cut off i could have been rear ended i put my flashers on and started the car it started but it was still hesitating i pulled over in a car parking lot and turned it off i turned it back on again and drove home slowly and made an appointment to the car dealership the lights did not come back on i feel very very unsafe driving this car.
On august 3rd 2017 i purchased a 2012 dodge journey with 32000 miles. On august 4 2017 i picked the vehicle up. I noticed that evening that the front right headlight was not working. I brought the car back to the dealer and they fixed it. On august 13, 2017 the tire pressure light came on. I went to fill the tire but it seemed fine. I figured it was just a sensor that needed to be fixed. August 15, 2017 the change oil light came on even though it didn't need to be serviced. August 17, 2017 as i went to put the car in drive the car seemed to be pulling and the traction control light came on.then the abs light and the maintenance awd light came on along with the others. The car will hesitate to accelerate and makes a kind of grinding noise off and on. The lights don't always stay on and will come off the screens but eventually they do come back on and grinding underneath the car starts again.
Automatic transmission has some problem too.
The contact owns a 2012 dodge journey. The contact received a recall notification for nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic). The part needed was unavailable to perform the recall repair. Themanufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The power in my vehicle went out and my breaks locked up, the car just dies. No hazards or anything.my car stopped while driving down a heavy traffic street. Two cars almost hit my kids and i. The car doescome back on a few seconds later or several minutes later. The longest time period was when i got the car towed to a shop saturday. Once, we arrived at the shop it had come back on. This is not the first time and i fear even after we get it from the shop it will not be the last.
The brake warning light, abs warning light and traction control warning lights come on randomly.sometimes the brakes fail to engage when the abs light is lit and the vehicle makes a weird noise (sounds like grinding sound).yesterday my wife was unable to stop at a traffic signal and went through a red light when the brakes would not work.this model and year are under a recall r61 (hhtsa 15v675000) but chrysler support says our vin is not covered.turns out that the manufacture date of our car is about 6 months prior to the reported recall manufacturing dates. This is a dangerous situation that they refuse to even look at or diagnose without charging us to do so.it does not take a rocket scientist to see that our vehicle is exhibiting the exact same problems and symptoms as detailed in the above recall. I guess they want someone to die before taking action. It is my understanding that safety items like abs are covered for 5 yrs or 100000 miles and our vehicle is under that description as it has 86,000 miles and was built 10/2011
I took my car for recall few days ago for steering and cover for the engine now my car wont start the computer and everything is not working everything is locked i have no issues boforee the recall.its sitting there not able to startwheel is locked and brakes i everything is going off wipers and other stuff going crazy ....... I drove one time after the recalli dont know whats going on... I never had any issues with the caruntil i took the car for recall.. Its not the same thecar was in the shop for recall appt on thursday april 12 2018 soon as i leftthe car would not start on fri the following day and its going crazy whatdoi need to do they did something to itmaking the car not start it wont let me choose what is wrong with the car on the formis unknoown or other and elec stabilty control and electrical
The contact owns a 2012 dodge journey. While driving 55 mph, the brake pedal was depressed and the abs and anti-skid warning indicators illuminated. The vehicle was taken to an independent mechanic where the diagnosis was unknown; however, both the front and rear brake pads and front rotors were replaced. The failure persisted and the independent mechanic informed the contact of a recall, and suggested he call the manufacturer. The manufacturer was notified of the failure and informed him that the vin was included in nhtsa campaign number: 17v432000 (air bags). The vehicle was taken to waldorf dodge (2294 crain hwy, waldorf, md 20601 (301) 232-0946) where the air bag recall was serviced. The contact informed the dealer of the brake failure, but the dealer failed to diagnose or repair the brake failure. The vin was not included in nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic). The failure mileage was approximately 207,000.
Anti-lock brake system (abs) control module.there's was a recall for our 2012 dodge journey which the previous owners took care of in oct 2015 (the month and year of recall). We purchased in 2017. A few time the abs light has come on but only for a minute or 2 since we bought it.today 8/2/2019 it came on along with the brake light and(no traction light (the swiveling car image light).we have had a lot of heavy rain.we where told by servicing station by diagnostic test it was the abs control module system malfunction.and if we did not get fixed our brakes could lock up and system freeze up.this is definitely a safety issue that was corrected in past but is now happening again.these lights came on just as we stared to drive.when the car was resting for 30 minutes and i was leaving to drive to service station the break pedal was extremely hard to push down ( break needs to be pressed with touch button start). I almost couldn't start car. The break finally softened and i was able to press down to start car.at that point the light did not come back on for 5 minutes while driving but sadly it did come back.i feel we should not have to pay to fix a problem that has come up again from a previous recall.this is a big safety concern.it was in the past and should be again.
While normal driving on highway , my [ abs ) light and the squiggly car light comes on . Then after awhile or shutting car off and restarting the engine , the lights go off . Then it happens again frequently on a daily basis .
While raining i had went to turn and the power steering had gone. I had little to no control over my 2012 dodge journey. Warning lights come and mainly the airbag light when turning. The battery been replaced and i had a recall preformed for lake of wiring covers. I have taking it to two different dealerships and they do not take me serious. Always trying to get me to buy a new car. Instead of fixing my current one
I was driving my car at approximately 50 miles per hour, when it seems like my steering or the wheels seemed "off.'i checked to make sure all of my tires were correctly pressured and they were, so i kept driving. Approximately 20 miles down the road, well going approximately 60 miles per hour the electronic stability control light came on post flashing and with an off symbol underneath it in two separate locations. Also the red lightning bolt symbol came on as well. At the same time that the lights came on my car decelerated at a rapid pace, which was not at all safe on the highway. I immediately turned on my flashers and pulled to the side of the road. After getting on my phone to see what it could be, i decided that i would limp home with the car so i could research a little further what was going on at home. While i was driving home afterward, the car never got faster than about 20 miles per hour and accelerated at a very, very slow pace.the air conditioner no longer worked and when i had to drive up a very small hill, the car seemed like it would stop completely.
Faulty abs module due to water leak, recalled on very many 2012 dodge journeys. For some reason, not recalled on mine. Noticed brake light, abs light, and traction light came on, i had a diagnostic done by my own mechanic and confirmed over the phone with the dodge dealership that i was covered under the recall. After dropping my car off and the mechanics there not fixing the issue, i was told that my vin actually was not covered under that recall. So my abs module is faulty for no obvious or apparent reason. I rarely drive on highways, i never got into any accidents, the 3 notification lights as noted above just came on one day when i turned the car on.
Car stalled on highway as we were driving and cut out. Very dangerous..wouldn't restart..then started up 20 mins later and drove fine.engine light came on..dealer says it a crankshaft sensor..super dangerous.
Abs and traction control lights illuminated.diagnosed by the dealership that the abs module needed to be replaced.brakes continued to work and at first the abs and traction control went on and off intermittently.
While driving the vehicle on a 4 lane highway the car stopped in the middle of traffic while accelerating. The vehicle had no indication/warning of its shut off. I had my child in the vehicle and could have been in a serious accident. I tried starting the vehicle again and it would not turn over. Vehicle has had all required/recommended maintenance. Vehicle has 140000 miles. Unknown of the cause of the shut off.
In the middle of the winter 2015-2016 i had to replace my radiator due to a small crack that developed. My heat started to malfunction the following winter 2016-2017 it only worked part of the time. Starting in the fall of 2017 my heat went out completely. We took it in to have them check the heater core, come to find out that since the heater core is installed at an angle it doesn't drain the sludge properly. I have also noticed that my air conditioning will turn on at random. I don't know exactly when this started, but it will turn on by itself. Just this morning 8/13/18 my air turned on 15 times, after being shut off every time. I'm wondering if this is something wrong electronically. Thank you for your time and consideration on my 2012 dodge journey.
The contact owns a 2012 dodge journey. While driving various speeds, the vehicle suddenly shut off. The vehicle was taken to an independent mechanic who diagnosed that the crank shaft sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and an unknown dealer were notified of the failure. The failure mileage was 116,785. The vin was invalid.
The contact owns a 2012 dodge journey. The contact received notification of nhtsa campaign number: 15v431000 (engine and engine cooling); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
2012 dodge journey crew // vin: [xxx] // style / body: suv 4d // engine: 3.6l v6 mpi // country of assembly: mexico-----------------------------------------------------------------------------------------------------------------safety issue:?the risk of an accident from the vehicle starting off by itself when engine is running?? -----------------------------------------------------------------------------------------------------------------refer to attached 2012_djc-h90-honda_printout.pdf - after the engine has been warmed after approximately 10-15 miles of driving, there is a valve that is potentially sticking [not disengaging] causing the vehicle to start off by itself when engine is running [while in gear].-----------------------------------------------------------------------------------------------------------------multiple (15+) instances of the same event.over the last approximate 6 - 10 months my journey has had the following issue arise:drive from my home in seaside, ca en route to any destination in salinas, ca [traveled the same route each time] i will arrive at a red light at the intersection [36.667084,-121.684921] of blanco rd & davis rdwhere my journey (stationary) rpm's will fluctuate dramatically and 99% of the time the engine will stall.at least 7-10 of these incidents have also resulted in the journey engine bucking & lunging forward prior to stalling.the engine will immediate restart, however it will 95% of the time re-stall.in order to mitigate/prevent the engine from stalling/re-stalling the gear shift must either be placed in neutral or place into 1st gear and absolutely confirm your foot is firmly on the brake, in case it should lunge or buck forward.---------------------------------------------------------------------------------------complaint evidence/supporting documentation has been attached.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 dodge journey. The contact received a notification of nhtsa campaign number: 15v431000 (engine, engine cooling) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 dodge journey. While the vehicle was undergoing a routine oil change at an independent mechanic, the technician noticed that there was sludge in the radiator. The failure caused the radiator to overheat and the engine leaked oil into the radiator. In turn, the radiator was leaking fluid into the engine. The technician stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 111,000.
The contact owned a 2012 dodge journey. While driving approximately 35 mph, the contact noticed smoke coming from the front end of the vehicle. The vehicle caught fire, which was extinguished by the fire department. A police report was filed and there were no injuries reported. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 50,286.
The contact owns a 2012 dodge journey. The contact stated that the recall notice for nhtsa campaign number: 15v431000(engine) was received in august of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2012 dodge journey. While the vehicle was at a complete stop, smoke emitted from underneath the hood. There were no flames visible. The engine was turned off. After restarting, the vehicle was driven with caution. The vehicle was taken to the dealer. The contact received notification of nhtsa campaign number: 15v431000 (engine and engine cooling); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 11,000. Vin tool confirms parts not available.
The contact owns a 2012 dodge journey. While the vehicle was at a complete stop, smoke appeared underneath the hood without warning. The vin was included in nhtsa campaign number: 15v431000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 115,026.
The contact owns a 2012 dodge journey. While driving 50 mph, the vehicle stalled and shut off without warning. The vehicle would not restart and was towed to an independent mechanic. Afterwards, the vehicle was able to be driven to atlantic chrysler jeep dodge ram (555 sunrise hwy, west islip, ny 11795, 631-422-0123) where a diagnostic was performed. The dealer stated that there was an unknown recall regarding the driver's side cylinder head. The recall repair was performed on the driver's side cylinder head; however, the mechanic stated that there was a wire shortage from the pcm to the map sensor. The contact was given a cost estimate to repair the vehicle. The manufacturer was notified of the failure and informed the contact that the wiring was not under warranty and offered no assistance. The vehicle was repaired. The failure mileage was approximately 139,000.
Dodge recall 2011-2015 2012 dodge journey purchased march 25 2017 - total loss as of april 24th 2017 engine blew during a reverse
Twice now while driving my car it has completely shut down. The car goes from the speed i am doing to everything in my car shutting down with no warning. I had several problems with my radio not working(touch screen) and my car charger in the car doesn't work,ireally thing that the car has an electrical roblem
The contact owns a 2012 dodge journey. The contact received notification of nhtsa campaign number: 15v431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 dodge journey. The contact received notification of nhtsa campaign number: 15v431000 (engine, engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.
The contact owns a 2012 dodge journey. While driving at approximately 55 mph, the throttle and traction control warning indicators illuminated and the vehicle shook violently. On a separate occasion, while driving at low speeds, the engine stalled without warning. The failures recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the bcm needed to be replaced and reprogrammed. The vehicle was repaired, but the failure recurred. While driving at approximately 15 mph, the check engine, throttle,and traction control warning indicators illuminated and the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed that the bcm needed to be replaced and reprogrammed. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 33,000. Updated 05/03/16*lj
My car is throwing off a check engine light an it indicates it's my catalytic converter, my engine has an knocking sound also, and when i apply pressure on my brakes there's a delay of stopping. While i'm driving city/highway.
The thermal stat housing has been replaced 2 times. The oil pan gasket does lot last. The alternator has been replaced 2 times. The was an electrical shortage in the sb port but only seemed to worked when it was taken to dealer. The head rest deployed when no one was in the car.
Vehicle stalls intermittently, when coming to a stop at a light or stop sign.this has occurred on multiple occasions and could result in serious injury or death. The latest date was yesterday may 31,2021.
The 2012 journey was being used to jumpstart a 1997 f 350 ford truck. The f 350was not running while the journey was. Jumper cables were attached correctly. The women jumping the car went into the house for a moment when she heard an explosion and the roar of the fire. The entire front of the car was engulfed in flames. The windshield was blow out and flames reached 12 feet into the air. After the fire truck put out the blaze, the hood had vaporized . The car was reported as a total loss by the insurance company. The heat from the fire was so intense it ignited the f 350. It too was declared a total loss. I do not know the cause of the explosion in the journey. The fire captains report states the origin of the fire was the 2012 dodge journey. I believe that this has happened before. I also believe that serious injury or death would occur if a person is nearby or sitting in the vehicle.
I'm experiencing an odor that is coming through my vents, it smells like antifreeze but then the odor changed and it smelled like anesthesia and had an effect like it as well. I was driving on my way home from work and had the air-conditioner running (summer 2016) my eyes started to get blurry and the smell was taking over me, i said to myself i think i'm about to pass out ( it was a feeling like i was going under to prepare for surgery)i quickly let the windows down to air out the car.and then i was fine.i did not run the air the rest of the summer. Now that it is winter i was running my defrost and the same smell was there so i quickly defrost and aired out the car.also with it being cold and turning on the heat i still get that anti-freeze smell.sometimes when i am not running anything through the vents a whiff of the smell comes through.i had my car serviced and looked at but they could not find anything wrong and could not detect the foul smell.each time i and these encounters i was driving both in the city and on the highway.this started in the summer of 2016 and it is still happening as of 3/17/17
Driving typically less than 25 mph and car shuts down. Which makes me have to brake, place car in neutral and start again then switch to drive. I took car to dealership and because it didn't show on the electrical tester they said nothing was wrong. But the vehicle continues shutting off while i am driving with my children in the car.
The contact owns a 2012 dodge journey. While driving 40 mph, an odor emitted into the vehicle coming from the engine. The contact coasted the vehicle over to the side of the road and noticed smoke and liquid coming from the upper radiator, which melted the valve. The vehicle was not diagnosed or repaired. The vin was not included in nhtsa campaign number: 11v487000 (engine and engine cooling). The contact stated that the upper radiator hose replacement caused the engine to fail. The manufacturer was not notified of the failure. The approximate failure mileage was 114,000.
The contact owns a 2012 dodge journey. The contact stated that the recall notice for nhtsa campaign number: 15v431000 (engine) was received in august of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Vin tool confirms parts not available.
Engine cover chatches fire, i have taken this 2012 dodge journey to the dealership 23 times, the dealership replaced the cover , now the new cover has been on fire, i was told that ,they -the dealersevice deptdon't know why the cover keeps trying to burn,this is a 2.4 liter 4cyl eng, i need help, beforethis journey totally burns..........
I was informed about an oil leak from the oil pan gasket during a routine oil change.the tech informed me that this is a common issue with newer dodge vehicles.i attempted to contact the dealer and corporate office with no satisfaction of my concerns.
The contact owns a 2012 dodge journey. The contact stated that the vehicle stalled when she approached a stop sign and a stop light. There were no warning indicators illuminated before or after the failure. The vehicle was driven to the sherman dodge chrysler jeep ram dealer (7601 skokie blvd, skokie, il) where the vehicle was diagnosed. The diagnosis was undetermined. The manufacturer was notified of the failure. The vin was unknown. The approximate failure mileage was 87,035.
Heater core has to be replaced! i have no heat coming out of the passenger side vents! will costover$1300.00
My family was in the vehicle (my son was 4 weeks old at the time, my daughter 2) on the new york state thruway and the vehicle stalled out at 65 mph. My husband was able to maneuver to the side of the road and restart the vehicle. About 15 miles later, it happened again. We exited the highway and the warning indicator light illuminated. Shortly after that, the low fuel light illuminated. It's happend two other times since that first incident. The dealership has told me that they can't recreate the incident and the codes aren't active so they can't verify the scenario. Chrysler has told me there is nothing they can do. The vehichle in unpredictable, unreliable and in my opinion, unsafe. I did a google search on the issue and found a forum indicating stalling issues with dodge journeys dating back to 2008. The responses from service professionals is astounding - everything from it being a result of the vehicle just being washed to key fob deprogramming.
Last week i was driving my car and it felt like it was going to stall at a stop sign. Then the engine light came on when i started driving again. While driving on a busy highway my car just shut off. No brakes, or steering. I had 3 kids in the car 2 being toddlers. I was able to put it into park and start it again to get it off the road. This is the first time this happened to me and now i am scared to drive it. As for electrical my car randomly sometimes just changes radio stations, u connect doesn't work. When disconnecting the battery it works for about a month and you can not use it anymore.
The car stalled on me a total of 3 times when coming to a stop at busy intersections with cars coming up behind me fast. I took it in a total of two times, to no avail. They stated they could find nothing wrong. The second time i took it in was after a week of very sketchy engine trouble (where it almost stalled numerous times) and the last 2 times it had stalled on me. When i got it back it drove much better, but yet they stated they didn't find anything. I have researched and this is not an isolated incident. I have a cousin who has a chrysler t&c, same year and the same thing happened and again they could find nothing (they are the same engine.) i have put a complaint into dodge. I have my paperwork form service at dodge, just unable to upload right now.
My vehicle odometer would jump from 0 to 30 while in motion(foot on pedal) and vice versa. Wiperblades started all on it's on without being turned on. No current is being brought to whole entire vehicle. Vehicle won't turn over or lock without being hooked to another battery. Can jump start but once connection is off the vehicle shuts back off. All lightsflickered on and off on dash board when they never came on the 2 years i had the vehicle.
Crankshaft sensor and 2 camshaft sensors had to be replaced.going uphill on a bridge that i travel 2x a day for 365/year, it decided to cut off while going up the bridge, i went from 52 mph to 0 mph and coasted to the foot of the bridge, it would sputter when trying to turn on and then after 20 - 30 mins, it turned on as if nothing happened and i drove home. The next day tried to drive over the bridge and it did the same thing going up hill. It just stopped. Mechanic says i had 2 bad camshaft sensors and 1 bad crankshaft sensor. The car still hiccups and shutters and acts like it is going to cut off again as i go uphill with the air conditioner on. I really believe in my heart the air conditioning is draining the power and somehow causing adverse affects elsewhere, i just dont know how i can prove the correlation.i don't feel like replacing those sensors is the end all to the story. I just don't know what else to do.
I purchased a used 2012 dodge journey in september 2015 from lakeshore chrysler dodge and jeep of slidell, louisiana.we have had nothing but problems since driving off the lot.found out after purchase that the car was not inspected prior to dealership reselling it.before i even got home the check engine light came on. I called the dealership and reported issues. They did the oil change and inspected the car and said everything was fine it was "normal noises" however after complaining and complaining the were able to locate and fix the issue with the shifting noises and jolting. We are still experiencing the "normal noise" of three clicks when the engine turns off.we have numerous electrical/computer issues.the air, radio, touch screen, lights, all got off randomly.the system will not respond even if the vehicle is turned off and back on. It works when it wants to. We have issues where the car accelerates faster on its own have to break while car still tries to accelerate.we have had this vehicle in the shop numerous times since the purchase and they "can not duplicate the issue" so they can not fix it. I have provided numerous videos showing and proving the electrical/computer issues we are having. Dodge refuses to do anything to fix the situation. Everything is at our expense. Wants us to pay 150 diagnostic fee on top of having to get rent-a-car for the duration of time the vehicle is in the shop. The dealership has had my car on numerous occasions. One time they had it for over 18 days and said "normal noise" and "could not duplicate" however out of the 18 days they only drove the car 35 miles. I no longer feel safe driving this car. It scares me just to drive to the local grocery which we gotten stuck and had to have towed to dealership. I am so scared & trapped in this car with no way out. Contacting a lawyer this can not be legal to sell defects.
The contact owns a 2012 dodge journey. After the vehicle was parked in the driveway, it surged forward. The contact was almost pinned to a fence in her yard. There were no injuries. The contact had just shifted the vehicle into park and exited while the vehicle was still running. The contact had to circle back around to the driver's side, enter the vehicle, depress the brake pedal, and press the push button ignition. The vehicle finally stopped. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 148,000.
The contact owns a 2012 dodge journey. The contact stated that while drivign at various speeds, the accelerator pedal failed to respond. The contact received notification of nhtsa campaign number: 15v431000 (engine and engine cooling) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2012 dodge journey. The contact stated that the abs and the traction control warning lights intermittently illuminated. The vehicle was taken to a dealer (ville platte dodge, 1320 w main st, ville platte, la 70586, (337) 363-6627) where it was indicated that they serviced the vehicle under a manufacturer recall regarding the brakes and within a week the contact noticed an abnormal noise and the brakes had failed to function properly when applied. The vehicle as taken to the dealer more than twice and they had been unable to replicate and diagnose the vehicle after several test drives. The vehicle was included in nhtsa campaign numbers: 15v675000 (electronic stability control, service brakes, hydraulic), and 15v431000 (engine and engine cooling) but was uncertain if the dealer remedied the recall repairs. The manufacturer was notified of the failure. The failure mileage was not available. Parts distribution disconnect.
Over heating and running hotter than usual. Unusual smell from engine when accelerating quickly. Popping when making sharp turns. Air conditioner turning on and off or up and down randonly
Car stalled on highway as we were driving and cut out. Very dangerous..wouldn't restart..then started up 20 mins later and drove fine.engine light came on..dealer says it a crankshaft sensor..super dangerous.
The contact owns a 2012 dodge journey. While driving approximately 40 mph, the vehicle stalled and the check engine warning indicator illuminated. The contact coasted to the side of the road. The vehicle was towed to an independent mechanic and later towed to the dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000. The vin was not available.
Coolant was low so it was filled with coolant. The reservoir was low again the very same day and the car was overheating (as well as the ac not working properly and blew hot air even when using cold) on the highway, barely making it to destination. The first diagnosis was an air vacuum caused a leak. The problem keeps reoccurring after the supposed fix.
The contact owns a 2012 dodge journey. The contact stated that the vehicle experienced a complete loss of power while driving 60 mph. The failure occurred without warning. The failure was intermittent. The check engine warning indicator illuminated two days after the failure. The vehicle was taken to the dealer, but the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 107,000.
The first time i took for inspection at dealership, service engine light on. They said code was 6th cylinder and reset, and had to come back next day. It recently came on again and now have to take back to shop, because the power and engine hesitates, has issues going up hills, and scares me on long rides. It is now past the 35,000 mile and into my extra warranty i paid for. Tires all wear badly too, car needs full alignment. Hoping they will not just reset and actual fix the 6th cylinder, unfortunately the light comes and goes. Its not the tires that are a problem, it is the bad alignment causing it to wear wrong. Tires aren't covered under warranty, so that is not acceptable to leave the cause of the defect unfixed so every new tire you put on gets ruined. If they fix 6th cylinder will let you know, but be careful, losing power while driving and the hesitation is terrifying with kids in car.
My vehicle has been constantly stalling out while in motion and it is unsafe to drive. My vehicle also picks up speed randomly without excelling the gas pedal. I have a family of five and due to this issue we are having to borrow other vehicles. Its sad that dodge has not done anything about this issue as i see 100's of people have been making the same online reports. I have one year left on this vehicle and was so happy until this issue arose. I do not want to start over with a vehicle & due to so many complaints i feel like dodge should at least waive down payment deposits to get these vehicles off the road before a huge lawsuit is done against them.
Nhtsa id number:11258769 engine light multiple times-emissions control - found online but did not receive a recall: in affected cars, fca will replace the catalytic converter and update software for the powertrain control module — that is, your car’s primary drivetrain computer. Fca will recycle the old catalytic converter to remove the precious metals common in such devices, a usual practice. “obviously the catalytic converter, that’s the biggest part of this,” chernoby said. The replacement converter has a “different mixture of precious metals … to be less susceptible to sulfur in the fuel,” he added. Due to the number of replacement catalytic converters needed, the automaker is recalling cars in waves. Model-year 2011 cars: first quarter of 2019 model-year 2012 cars: second quarter of 2019 model-year 2013-14 cars: third quarter of 2019 model-year 2015-16 cars: fourth quarter of 2019
Vehicle turns off while driving without warning, even at full speed. This happens while i am drving anywhere including the highway
"takata recall" it is to my understanding that this type of vehicle shouldn't have no issue with the engine at 98000, driving at 40 mph the engine stop working and now we have to buy a new transmition... How is this possible... This is unaceptable.
The contact owns a 2012 dodge journey. The contact statedwhile the vehicle was stopped, the vehicle overheated and there was smoke seen from under the hood. The temperature gauge indicated that the vehicle was overheating. The vehicle was driven to the emergency lane for twenty five minutes. The vehicle was restarted and the temperature gauge was in the proper position.fifteen minutes later, the temperature gauge indicated that the vehicle was hot and smoke again emitted under the hood. The vehicle was towed to a local dealer who diagnosed that the radiator needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was towed back to the dealer whodiagnosed that the radiator fan needed to be replaced. The vehicle was repaired; however, the failure recurred and the vehicle taken back to the dealer. The failure mileage was 39,546. The current mileage was 41,000.
While raining i had went to turn and the power steering had gone. I had little to no control over my 2012 dodge journey. Warning lights come and mainly the airbag light when turning. The battery been replaced and i had a recall preformed for lake of wiring covers. I have taking it to two different dealerships and they do not take me serious. Always trying to get me to buy a new car. Instead of fixing my current one
On multiple occasions my vehicle will loose all power. If i'm going over 45 it usually restarts itself. If under 40 the steering locks up, all electrical shuts down and i cannot get hazard lights or pull over. I can throw it into neutral and hit the push-to-start and it restarts. Sometimes, like at stoplights, i have had to throw it into park then restart it. There have been a few instances of it not restarting no matter what we try. Through trial and error we got it to start again after serious rocking. I have noticed it happens more if the usb port or aux port are being used, although it has happened a couple of times without those being touched. Has only been happening since the majority of the functions with my on-board entertainment unit went out. Dealership can not diagnose, say they cannot get the problem to duplicate. I have videos of this happening but dealership has not been interested in seeing them.
Driving at low speed, duringleft hand turn vehicle engine stalled out and power steering ceased functioning. Power to radio, lights,etc. Remained functioning. Upon coming to stop in snowbank, placed vehicle in park, pressed ignition button and vehicle restarted.
I have been reading about my issue all too often online and have yet to see any resolution at all.i have a 2012 dodge journey and honestly it is scary driving it! the car actually shuts off in the middle of the road without warning. The issue it keeps showing is a crank sensor code. The sensor has been replaced 3 times now! it is also not an easy job since on an all wheel drive model, there are many hours involved to replace it.but if you're on the highway and driving normally the car will die at any moments notice and give no warning. Seems like there are many many others having the same issue. If you do a quick search and type dodge journey dies while driving you will easily find many people with same issue. Many people spending their hard earned money on repairs that get them nowhere! this really is sad and dodge has done nothing to help except continue to put peoples lives at risk and taking their money for repairs!please help!i have been having this issue over 30 times in the past few months!the car is not safe to drive
The contact owns a 2012 dodge journey. The contact stated that the vehicle constantly lost power, there was a reduction of speed, and the service engine warning indicator flashed within months of owning the vehicle. The vehicle was serviced per nhtsa campaign number: 11v487000 (engine and engine cooling), but the repair failed to remedy the failures. Hondru chrysler dodge jeep ram of elizabethtown (2005 s market st, elizabethtown, pa 17022, (717) 367-6644) indicated that they repaired the vehicle, but the vehicle made an abnormal ticking noise and the service engine indicator kept illuminating. The dealer had not provided a loaner vehicle. The manufacturer was notified. The approximate failure mileage was 119,000.
The contact owns a 2012 dodge journey. The contact stated that while driving at various speeds, the vehicle stalled. The contact also stated that the vehicle failed to start on several occasions. An independent mechanic diagnosed the vehicle and informed that the motor lock and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure was 116,000.
On 5/10/2014 drving as normal my car begin to make a loud noise and the check engine light blinked on and off a couple of times then went out. But the motor dound like it was idling louder n louder. Once i got homeall the dealership were closed do i had to wait until monday. So once i get up yo drive on monday no issues at all. But the drive was very rugged.so i took my car in even though no lights are on and the couldn't detect anything wrong. Pick my car up drove ok until i went to work the next day light back on now im at a point where i don't kmow what else to do. So today to my car in was advised that they updated my computer system in the car. But now i don't know what's wrong. Transmission? tune up? or just a bad car. And if there is a recall that was placed out before ibought my car i need it fixed.
While approaching a stop light vehicle stutters like the transmission is slipping. While waiting at light the vehicle engine died. This continued for several times intermittently.no warning lights no warning. Except transmission stutter. Called dealer about issue, they told us if they can't reproduce issue nothing they can do to fix. So i called chrysler customer service. They asked us what we wanted them to do? i told them i wanted this car fixed. So they recommend of course bring it to dealer. And we decide to bring back to dealer. In the time before bringing into dealer vehicle has died over a dozen times. In traffic main highway. And no matter if it was a warm engine. Cold engine. Just dies whenever it wants. Also before we got this into shop. Stereo started changing channels on its own. You can change back to station. And few minutes later you would have static. This was not the only issues we had with this vehicle either. The frontend had a loud bang thump sound. Since it was new, also in shop 4 times for this issue. Finally they replaced struts, and the noise came back several weeks later. The stalling in traffic was my last straw. I sent it to shop, and traded this vehicle for another manufactures vehicle. I feel i was sold a problem and felt like chrysler expected me to just tolerate these issues. Way too many issues for brand new vehicle. Also the amount of money we paid to purchase vehicle. Just feel safety issues need to be addressed.
The contact owns a 2012 dodge journey. The contact received notification of nhtsa campaign number: 15v431000 (engine and engine cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 dodge journey. The contact stated that the vehicle hesitated while driving. The accelerator pedal traveled to the floorboard and the vehicle decelerated. There were no warning indicators illuminated. The vehicle was taken to antwerpen dodge ram (5717 baltimore national pike, catonsville, md 21228, (410) 744-7400) where it was diagnosed that the catalytic converter needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was currently making a loud abnormal humming sound. The manufacturer was not made aware of the failure. The failure mileage was 86,269. The vin was invalid.
Check engine light on. Loss of engine power. After two time to the same dealer, same problem. Took car to another dealer, finally the correct repair. Defective cylinder head.
The contact owns a 2012 dodge journey. The contact received notification of nhtsa campaign number: 15v431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Anti-lock brake system (abs) control module.there's was a recall for our 2012 dodge journey which the previous owners took care of in oct 2015 (the month and year of recall). We purchased in 2017. A few time the abs light has come on but only for a minute or 2 since we bought it.today 8/2/2019 it came on along with the brake light and(no traction light (the swiveling car image light).we have had a lot of heavy rain.we where told by servicing station by diagnostic test it was the abs control module system malfunction.and if we did not get fixed our brakes could lock up and system freeze up.this is definitely a safety issue that was corrected in past but is now happening again.these lights came on just as we stared to drive.when the car was resting for 30 minutes and i was leaving to drive to service station the break pedal was extremely hard to push down ( break needs to be pressed with touch button start). I almost couldn't start car. The break finally softened and i was able to press down to start car.at that point the light did not come back on for 5 minutes while driving but sadly it did come back.i feel we should not have to pay to fix a problem that has come up again from a previous recall.this is a big safety concern.it was in the past and should be again.
I was driving my 2012 dodge journey and my car power just shut down and it won't start. The brake pedal was hard and stiff.my car is completely disabled had to get it tow to my house. I tried to start the car it's not starting at all no peer no lights nothing completely dead
The 4 cylinder engine on my 2012 dodge journey developed an engine coolant leak. Trouble shooting found the leak to be related to deterioration of a plastic part inside the engine...dodge part# 68003582...adapter c. The car was standing when the problem was diagnosed. If i had not had the part replaced a catastrophic engine coolant leak could have occurred while the car was being driven, leading to a full loss of coolant, overheating of the engine and seizing of the engine. I talked with dodge customer service and they acknowledgedawareness of the problem.the car has 89,000 miles. I consider this to be a serious safety problem.
The contact owns a 2012 dodge journey. The contact received a notification of nhtsa campaign number: 15v431000 (engine and engine cooling) however, the part to do was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Engine light multiple times- emissions control - found online but did not receive a recall: in affected cars, fca will replace the catalytic converter and update software for the powertrain control module — that is, your car’s primary drivetrain computer. Fca will recycle the old catalytic converter to remove the precious metals common in such devices, a usual practice. “obviously the catalytic converter, that’s the biggest part of this,” chernoby said. The replacement converter has a “different mixture of precious metals … to be less susceptible to sulfur in the fuel,” he added. Due to the number of replacement catalytic converters needed, the automaker is recalling cars in waves. Model-year 2011 cars: first quarter of 2019 model-year 2012 carschrysler's number for this recall is t47chrysler's number for this recall is s08chrysler's number for this recall is r61chrysler's number for this recall is r32
The contact owns a 2012 dodge journey. The contact received notification of nhtsa campaign number: 15v431000 (engine, engine cooling); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the parts needed for the repair. The contact had not experienced a failure.
Yesterday, while waiting at a stop sign my 2012 journey shut off. I had no idea it had even shut off! i pressed the gas to go and the car wouldn't move. I was a little baffled because the radio was still playing. I put the car in park and pressed the ignition and the car started again. This is latest and most unsafe issue that i have experienced with this car. The radio randomly changes stations and it doesn't shut off when the car is shut off. I have to turn the radio off before i turn the car off because it will continue to play. This started about 8 months ago. The car was turned off and the drivers door was opened, but the radio kept playing. If i forget to turn it off before the ignition, i have to restart the car and let the radio play for a min or so before i can turn it off. Also, the rear air suddenly comes on. When i turn it off it comes back on. If it's synced with the front air, it will randomly go to the high setting. The journey also does a jerking motion while driving. This happens on the highway or neighborhood roads too. We thought that maybe it was the transmission, but we had it checked and it's fine! after yesterday's sudden shutoff, i'm wondering if all that jerking was a sign of what was to come. The brake light has been coming on for a few weeks as well. I could be driving on a city street or highway and the break light comes on. It usually happens while driving straight, acceleration or driving at a constant speed. It happens so frequently that my kids are like, here we go again because we, our bodies, start jerking with the car. We bought this car brand new at the end of 2011. I loved it at first, but now i'm afraid to put my kids in it something needs to be done. There are issues with diff. Model years, so if the problems are being fixed on some, it should be fixed on all. After all, the company made $ on all of them & our lives are valuable
This vehicle has an on-going problem with "engine battery drain" which has cause numerous returns to the dealership 5-6 times since july 2013 for the same problem (will not start-up without being boosted off with jumper cables).here's description of the event: july 10,2013 had to boosted off to start while out-of town, return to ga & on july 18, took vehicle to dealership & discovered that battery needed to be replaced; on august 5, while out-of-town had to be boosted off to start, got back to ga. On aug. 7, took vehicle back to dealership, they checked battery & said battery was fine. On oct.14,2013, wouldn't start & had to be towed into dealer & they kept it for 2-days & said it needed "cylinder head" & said that was the problem; jan. 7, 2014 wouldn't start, took vehicle back dealer & they kept it 4-days & replaced alternator & said that was the problem; on feb.19, 2014 wouldn't start, took vehicle back on feb.20,2014, kept until feb. 24, & replaced module-telematics & said that was the problem; on feb.28, vehicle stop running & wouldn't start-up, tow vehicle back on march 4,2014 & dealer kept vehicle 8-days & said the battery drain is from fr hub & replaced battery again & vehicle was pick-up mar.12, 2014. I had to pay for first battery, alternator & some rental car fees,not including loss of convenient of time & vehicle.
On multiple occasions over the past two or three months, my vehicle loses all power, and at same time the power steering goes out and brakes have to pushed extra hard to get them to work. This has happened when driving under 40 mph in town. It has happened most often within the first 5 minutes of starting the car, but today it happened after i had been driving 30 minutes on the highway and then in town for several minutes. It has happened when slowing down, when accelerating, or when going stable speed, as well as before a turn, after a turn, or while going straight. I have been able to pull over to side of road and stop, put car in park, and restart it. We took the car to a local car repair shop twice, and they could find nothing wrong after hooking it to their computer. The car has 87,756 miles on it. I am concerned that this is unsafe, and i'm worried it could happen at a dangerous intersection or at highway speeds.
I was driving on very busy highwayi-270 in columbus ohio my car stop on me on the highway that happens back in 2/14/2018 i started it back keep going luckily no accident occurred through that week continue doing it i take to shop get it fixed.on 7/3/2018 he started it's again am scared to drive my car that am paying for i don't know what to do he cost much last time i fixed it. His making strange noise from the dashboard often i don't know where the noise is coming fromam really scared to put my family in its because that our family car
The contact owns a 2012 dodge journey. The contact stated that the heater failed to function and could not defrost the windshield. The vehicle was taken to an independent mechanic where it was diagnosed that the heater core needed to be replaced. The vehicle was taken to courtesy chrysler dodge jeep ram (440 28th st se, grand rapids, mi 49548, (616) 452-2143) where it was diagnosed that the heater core, radiator, thermostat and oil cooler needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided case number: 68252569. The failure mileage was approximately 127,000.
Passenger side of vehicle had no heat just cool air coming out of vents. Drivers side had heat coming out of vents. Vehicle was taken to an independent facility to have cooling system and heater core flushed. Was told by independent shop if problem comes back to take vehicle to dealer and have heater core replaced.after about 2 months problem came back. Took to dealer and found same problem,a clogged heater core. They reaced heater core in december of 2018, all was good till november of 2019. No heat on passenger side of vehicle.took back to dealer and they flushed heater core. December of 2019 once again no heat on passenger side of vehicle. They reflushed heater core and told us if problem comes back to have radiator replaced and cooling system flushed. This is turning into a major safety problem due to the window keep fogging up in my wifes car making it impossible for her to see clearly and safely while driving. We have spent more than $2000.00 in repairs and now they want $700.00+ and said there is no guarantee it will work.
The contact owns a 2012 dodge journey. The contact received a recall notification of nhtsa campaign number: 15v431000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
This vehicle has an on-going problem with "engine battery drain" which has cause numerous returns to the dealership 5-6 times since july 2013 for the same problem (will not start-up without being boosted off with jumper cables).here's description of the event: july 10,2013 had to boosted off to start while out-of town, return to ga & on july 18, took vehicle to dealership & discovered that battery needed to be replaced; on august 5, while out-of-town had to be boosted off to start, got back to ga. On aug. 7, took vehicle back to dealership, they checked battery & said battery was fine. On oct.14,2013, wouldn't start & had to be towed into dealer & they kept it for 2-days & said it needed "cylinder head" & said that was the problem; jan. 7, 2014 wouldn't start, took vehicle back dealer & they kept it 4-days & replaced alternator & said that was the problem; on feb.19, 2014 wouldn't start, took vehicle back on feb.20,2014, kept until feb. 24, & replaced module-telematics & said that was the problem; on feb.28, vehicle stop running & wouldn't start-up, tow vehicle back on march 4,2014 & dealer kept vehicle 8-days & said the battery drain is from fr hub & replaced battery again & vehicle was pick-up mar.12, 2014. I had to pay for first battery, alternator & some rental car fees,not including loss of convenient of time & vehicle. This vehicle could easy present "a safety hazard" while moving & just cut-off & stop in traffic creating danger for me & others.
Vehicle would not start after work. Started fine in the am before going to work. After work, after 3 times of trying to start the vehicle was able to get it started to drive over to autozone to hook up to a computer. Battery had to be replaced. 2nd incident was on 3/17/15-journey lost electrical power while driving home causing radio shut off, lights on dash continued to flash (abc, traction control,airbag) was able to get home and vehicle rpm's went to 4000 and shut itself completely off. 3rd incident was on 3/19/15-driving vehicle back to washington to auto shop to be worked on, completely shut off 4 times within a 20 mile drive and rpm's continued to jump each time before shutting off between 4000-5000. Phone call from auto shop on 3/20/15 stating alternator is not working and is on back order to do recalls.
As i am drive my car will slow down almost as if itā€™s gonna shut off then began to rev up and feel as if itā€™s jumps back into gear. I been looking through issues with this car and i see the transmission solenoid has been a problem. Seems as if this is the issue with my vehicle.
The contact owns a 2012 dodge journey. The contact received notification of nhtsa campaign numbers: 15v675000 (electronic stability control, service brakes, hydraulic) and 15v431000 (engine and engine cooling). The dealer was not able to supply the parts to receive the recall repairs for months. The contact was unable to determine when the vehicle would be repaired. The manufacturer was also unable to provide a reasonable time frame to supply the part to the dealer to receive the recall repair. Parts distribution disconnect. Parts distribution disconnect.
On november 11,2015, we were traveling from home to a doctor's appointment for a surgical procedure. We were traveling on interstate 65, in heavy traffic, going around 70 mph when vehicle suddenly stalled, engine malfunction light came on, and vehicle lost all power.we were in the right lane and able to coast off the highway and avoid being hit. Vehicle would not restart and had to be towed to dealership that sold it.they were able to crank the vehicle and said there was nothing wrong. Because of safety concerns we pushed them to check further and they then said there were a couple of sensors that needed to be replaced (camshaft position sensor & crankshaft position sensor).we're in the process of replacing those.the vehicle is a family vehicle that is used regularly to transport children and other family members.there is a definite safety concern with a vehicle that would suddenly lose power, with no warning, andcould lead to a serious accident. Dodge should recall until it is repaired.
I havehad 5 engine fires ,in the last 8 months, the foam inside the engine cover melts ,causing toxic fumes to comein side the dodge journey,you can not use the heater or a/c because you will loose you breath, i lmost had a death october 23,2016 in this 2012 dodge journey, due to toxic melting foam, .. Dodge will not do anything to fix the problem, also please refer to compliant #10915935 nhtsa,please have some one call or e mail me , iknow thst i will lose my journey soon due to fire.....
My vehicle started knocking after my second oil change. I asked the dealership to look at it and they told me everything was fine. I asked them more than once over the next few years when i got regular oil changes. They said everything was fine. Then in 2016 my vehicle started with a knocking and random misfires. I took it to the dealership and was told that my cams were blown, my pistons were not working and my lifters were bad. My car is four years old. All of these problems culminate in no power to my engine and a possible seizure of my engine. I am requesting this be looked into.
The passenger side heat stopped blowing warm and became only cold air. Found out by having heater core replaced that its because of casting sand left over on engine block and the angle of heater core causes it to buildup and prevent the heat from the core into the passenger side. New heater core already clogged no heat on either side. When they replaced it was dodge dealer and they flushed everything they said.
For the last four weeks my vehicle just stops in the middle of driving and shuts off the steering wheel locks and the car is not movable for well over a few minutes. Have taken the vehicle to be checked and it claims to be nothing but yet the same problem persist please advise me on what i should do, the vehicle is at 90,000 miles and i want to figure out the problem please and ty in advance.
A recall was submitted on july 28, 2015. I looked online today. I have been smelling a smoke smell, i received a recall notice in the mail august 15, 2015 stating the engine beauty cover on my vehicle may detach from the engine and come in contact with catalytic converter and start a fire without warning. The part to fix the problem is not available and i will be contacted at another time when a repair part is available. I am concerned for the safety of my small children and myself. I'm afraid to drive the vehicle. It is parked in the garage. ...updated 11/04/15
Engine shut down while entering highway but all lights still work, i was barley able to coast to side. Electronic throttle control is the issue according to my dash symbols.i have looked online and see lots of these problems. This has now happened 3 time in 2 days.when i try to restart i get the etc error symbol on my dash, car just keeps trying to turn over but cannot.i have been able to start the engine usually after 15 min of sitting.i have not went to the dealer yet.i was hoping to find a recall since my warranty was only for 36000 miles.
The contact owns a 2012 dodge journey. The contact statedwhile the vehicle was stopped, the vehicle overheated and there was smoke seen from under the hood. The temperature gauge indicated that the vehicle was overheating. The vehicle was driven to the emergency lane for twenty five minutes. The vehicle was restarted and the temperature gauge was in the proper position.fifteen minutes later, the temperature gauge indicated that the vehicle was hot and smoke again emitted under the hood. The vehicle was towed to a local dealer who diagnosed that the radiator needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was towed back to the dealer whodiagnosed that the radiator fan needed to be replaced. The vehicle was repaired; however, the failure recurred and the vehicle taken back to the dealer. The failure mileage was 39,546. The current mileage was 41,000.
The contact owns a 2012 dodge journey. While driving 75 mph, steam was seen coming from the hood and the coolant warning indicator illuminated. The vehicle was taken to a dealer (ken garff west valley chrysler jeep dodge ram fiat, 4175 w 3500 s, west valley city, ut 84120, 801-955-7448) where it was diagnosed that bubbles were found within the cooling system. The vehicle was repaired, but the symptoms recurred. The vehicle was not taken back to the dealer for diagnostic testing or repairs. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000.
The contact owns a 2012 dodge journey. The contact stated that while driving at various speeds, the air conditioner activated and deactivated independently. The failure recurred on numerous occasions. The vehicle was taken to a dealer, who was unable to diagnose or repair the vehicle. The manufacturer was notified of the issue. The failure mileage was 300.
My 2012 dodge journey rear windshield wiper is acting up. It won't start unless the wiper switch is off and the car is in reverse. It will not work if i have the switch on. Also, i have one tail light that's bothersome. If i open any of my doors, all of the tail lights work. When i turn my lights on, one of my tail lights appears to be out along with my license plate lights. I'm not sure what could be causing these problems.
My dodge while riding radio come on go off the heater turn all the way up and it want crank most time you get ready to go it just goes haywire not dependable brought a battery thought that was the problem but not
Vehicle would not start after work. Started fine in the am before going to work. After work, after 3 times of trying to start the vehicle was able to get it started to drive over to autozone to hook up to a computer. Battery had to be replaced. 2nd incident was on 3/17/15-journey lost electrical power while driving home causing radio shut off, lights on dash continued to flash (abc, traction control,airbag) was able to get home and vehicle rpm's went to 4000 and shut itself completely off. 3rd incident was on 3/19/15-driving vehicle back to washington to auto shop to be worked on, completely shut off 4 times within a 20 mile drive and rpm's continued to jump each time before shutting off between 4000-5000. Phone call from auto shop on 3/20/15 stating alternator is not working and is on back order to do recalls.
My truck first started with my drivers side taillight going out. It don't work when my lights are off, but when my light out on it works prefect fine. When i first notice this was when i went to get in my car during the day and my neighbors who was parked behind me told me my taillight was out and was the led taillight. I believe there is as electrical issues there. And secondly, my airbag light come on. The vehicle was on a city street and all i did was turning a corner and it came on and still on. Thirdly, when it raining outside driving and stop at a red light, when it turns green and i proceed to go and my tires slide my radio would restart like i just cut my truck on. Everything happened at different times, but the most recent is the airbag light coming on.
This issue occurred regardless if the car was in motion or stationary.it also occurred if the motor was turned on or not.the license plate light was out, but it was not a bulb issue.the center rear brake light (on the tailgate) was out, but it was not a bulb issue.this is a safety issue.the tailgate wiper would not return to the home position when turned off.it would remain wherever it was when the switch was turned off.this was a visibility issue.the key-less entry fob would not unlock the car doors.this was not a fob battery issue.this was very problematic for passenger doors which could not be unlocked from inside or outside the car.this was brought to a dealer for repair.they diagnosed the car with having split wires in the lift gate.i am concerned that split wires could have caused a short and eventually a fire.additionally, a short could have caused other electrical systems of the car to fail while in motion.
I was driving down the highway with my two kids when i had turned my bright lights on then off again as cars were coming when the windshield wipers turned on. They will not turn off, the high beams won't turn on and my blinkers do not work as well. Everytime i start the vehicle the windshield wipers turn on and cannot be turned off again. Everything in the switch that controls all of these features is useless and a huge safety issue. Luckily we were not hit turning off the highway headed home.
Wow!!!!!!!!!! is all i can say, i can't believe the amount of problems this car has. With that being said i'm hoping that since i financed this vehicle, that the finance company will help me because this dealership "clearly" sold me a lemon and i'm sure they know it is. Everything electrical in my 2012 journey started surging to the point where i thought it was going die on me while driving on a highway here on vancouver island b.c. Canada. I've had problems with the push button start ( sometimes 4 attempts to start it are needed ) . I really love the vehicle with the cost to repair modern days cars, i think i want to find a way to return it ( it's only been 5 months since i've had it ) . The dealership says it's probably the battery and offered to replace it so on the 27th of this month, i will take it to the dealers and try to return it all together. None of us should be having issues like this and i'm really disappointed with dodge and how they're "not" doing much to help anyone. Sadly these vehicles are "lemons" and should all be recalled and junked imo. Sorry to hear so many other's have problems too , just keep your roadside assist up to date lol cause i feel we're "all" going to need it eventually and who wants to be stuck in the middle of nowhere.
The contact owns a 2012 dodge journey. While driving 35 mph, the vehicle stalled without warning. Prior to the failure, the headlamps failed to remain illuminated. While attempting to restart the vehicle, the "no key connection" warning indicator illuminated. The contact also stated that the hazard lights failed. The vehicle was taken to be diagnosed, but the results of the diagnostic were unknown. The contact was not informed as to what caused the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
When opening the back hatch, all the doors will randomly lock or unlock. The hatch light does not work. The rear window, back hatch, wiper cleaner will not work. Attached is a picture of the wiring harness for the back hatch. All the wires have been cut just from regular opening and closing of the hatch due to the fact where it is located and that when the hatch is closed it bends all that wiring in half. As you can see from the picture at least 5 are completely broken and many more are almost completely cut.
The contact owns a 2012 dodge journey. While operating the vehicle, the instrument panel lights flickered off and on and the instrument gauges would not remain illuminated. Also, the rear brake light bulbs burned out on multiple occasions. The cause of the failures was not diagnosed. The vehicle was not repaired. The dealer and manufacturer were not notified of the failures. The failure mileage was 19,000.
The antennae allows water to enter underneath it, seems its not fully sealed all around and it allows water to enter vehicle. Liner has water rings and rear left floor gets pretty damp. Saw the same water rings in a 2010 journey. Rusting out any metal and or electrical components not seen.
2012 dodge journey.consumer writes in regards to steering issues, fuel leaks and brake system problems.the consumer stated upon picking the vehicle up from the dealer, it was leaking gas while driving on the freeway. The vehicle stalled.also, there was an issue with the steering......updated 02/11/16 updated 9/27/2017
I left dallas,tex. Sunday,july,20th.headed to long beach,ca. My suv stopped approx. 4 times.there was like a knocking sound or a jolt before each stop. There were no warnings on the dashboard, no steam from under the hood either, but i noticed when i allowed it to set idle for approx. 5mins. I looked under the hood,nothing appeared to be wrong.the suv restarted.this was repeated 3 more times.i arrived in long beach,ca. At approx.11:30a.m. Wednesday,i drove to las vegas, no problems! returning from there to ca., it stopped again in baker,ca. It was towed to barstow,ca. The tower and the mechanics at the 76 gas station couldn't find a problem, because no lights appeared in the dashboard. I had to sleep at the station overnight in my vehicle. I poured gas treatment fluid in tank. It seemed to help. The next morning i returned to long beach with no problems. I have not attempted to drive it yet.will be leaving here to return to texas on sunday. Will take suv to dodge dealer. You may e-mail me at [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Our back-up camera goes dark frequently or flips upside down while backing up and we almost hit a childt that ran behind us suddenly.also, the vehicle won't shift into low gear when in automatic and going up hills, but shifts in manual,and it suddenly just slows down while in drive, which has caused us to almost get rear-ended several times.finally, our tire sensors show low pressure, but when we replaced them all the tire symbol still showed up.because our engine light is on, we took it in for a diagnostic.we were told the only problem is that we need a software update that would correct all these problems.we were told we would have to pay for it, but it seems it should be a recall item because of the safety issues.
The 2012 journey was being used to jumpstart a 1997 f 350 ford truck. The f 350was not running while the journey was. Jumper cables were attached correctly. The women jumping the car went into the house for a moment when she heard an explosion and the roar of the fire. The entire front of the car was engulfed in flames. The windshield was blow out and flames reached 12 feet into the air. After the fire truck put out the blaze, the hood had vaporized . The car was reported as a total loss by the insurance company. The heat from the fire was so intense it ignited the f 350. It too was declared a total loss. I do not know the cause of the explosion in the journey. The fire captains report states the origin of the fire was the 2012 dodge journey. I believe that this has happened before. I also believe that serious injury or death would occur if a person is nearby or sitting in the vehicle.
The problem started right after i got the vehicle home, the power window did not work nor the power lock. When started the heat and air control would reset themselves. Also, the clock and radio would go on and off on its own. Now the problems have increased, my slip resistance is not working, i am hearing all sorts of noises underneath the vehicle, especially when turning. Also, i am using more gas mileage than what is told about the vehicle, to be honest if i had it to do over again i would have never traded my truck in on this vehicle. But, now i am stuck with it and the payments even when it comes to the point of the need of parking the vehicle because i will not risk my families life in a vehicle that has as many problems has this one is having.
Transmission shifts with a clunk between second and third gear. Dealer installed a program update that solved the problem temporarily. Dodge forum suggests this problem is not uncommon. I am concerned about safety issues as well as transmission failure after the warranty period.
The contact owns a 2012 dodge journey. While driving at an unknown speed, the contact noticed an abnormal fuel odor. The contact stated that the odor was more evident in the rear of the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the fuel tank and fuel pump fractured and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 11,000.
My vehicle started knocking after my second oil change. I asked the dealership to look at it and they told me everything was fine. I asked them more than once over the next few years when i got regular oil changes. They said everything was fine. Then in 2016 my vehicle started with a knocking and random misfires. I took it to the dealership and was told that my cams were blown, my pistons were not working and my lifters were bad. My car is four years old. All of these problems culminate in no power to my engine and a possible seizure of my engine. I am requesting this be looked into.
Engine light multiple times- emissions control - last time to dealer they stated there is 4 leaks. Found online but did not receive a recall: in affected cars, fca will replace the catalytic converter and update software for the powertrain control module ' that is, your car's primary drivetrain computer. Fca will recycle the old catalytic converter to remove the precious metals common in such devices, a usual practice. 'obviously the catalytic converter, that's the biggest part of this,' chernoby said. The replacement converter has a 'different mixture of precious metals ' to be less susceptible to sulfur in the fuel,' he added. Due to the number of replacement catalytic converters needed, the automaker is recalling cars in waves. Model-year 2011 cars: first quarter of 2019 model-year 2012 cars: second quarter of 2019 model-year 2013-14 cars: third quarter of 2019 model-year 2015-16 cars: fourth quarter of 2019
I was driving my car at approximately 50 miles per hour, when it seems like my steering or the wheels seemed "off.'i checked to make sure all of my tires were correctly pressured and they were, so i kept driving. Approximately 20 miles down the road, well going approximately 60 miles per hour the electronic stability control light came on post flashing and with an off symbol underneath it in two separate locations. Also the red lightning bolt symbol came on as well. At the same time that the lights came on my car decelerated at a rapid pace, which was not at all safe on the highway. I immediately turned on my flashers and pulled to the side of the road. After getting on my phone to see what it could be, i decided that i would limp home with the car so i could research a little further what was going on at home. While i was driving home afterward, the car never got faster than about 20 miles per hour and accelerated at a very, very slow pace.the air conditioner no longer worked and when i had to drive up a very small hill, the car seemed like it would stop completely.
While driving the vehicle on a 4 lane highway the car stopped in the middle of traffic while accelerating. The vehicle had no indication/warning of its shut off. I had my child in the vehicle and could have been in a serious accident. I tried starting the vehicle again and it would not turn over. Vehicle has had all required/recommended maintenance. Vehicle has 140000 miles. Unknown of the cause of the shut off.
While driving the car on a busy road it suddenly lost power and died while driving it, had it towed to a dealership and it was discovered that the fuel pump fuse had blown, the car is only 1yr old.the second time we were driving down a busy high way and the same thing happened this time it was determined that the fuel pump was bad the dealer replaced it, there have been a multitude of problems with this vehicle from the ac not coming on to the radio/nav screen not coming on when the car is started. Brake problems seems to be the next thing that is rough on this vehicle.
The contact owns a 2012 dodge journey. While driving various speeds, the vehicle suddenly stalled and shut off. The contact also indicated that the fuel gauge indicator displayed inaccurate information and indicated that less fuel was in the tank than the actual amount. The failures were not diagnosed or repaired. The manufacturer and local dealer were not notified. The failure mileage was 132,000.
My family was in the vehicle (my son was 4 weeks old at the time, my daughter 2) on the new york state thruway and the vehicle stalled out at 65 mph. My husband was able to maneuver to the side of the road and restart the vehicle. About 15 miles later, it happened again. We exited the highway and the warning indicator light illuminated. Shortly after that, the low fuel light illuminated. It's happend two other times since that first incident. The dealership has told me that they can't recreate the incident and the codes aren't active so they can't verify the scenario. Chrysler has told me there is nothing they can do. The vehichle in unpredictable, unreliable and in my opinion, unsafe. I did a google search on the issue and found a forum indicating stalling issues with dodge journeys dating back to 2008. The responses from service professionals is astounding - everything from it being a result of the vehicle just being washed to key fob deprogramming.
The contact owns a 2012 dodge journey. When the headlights were activated while the vehicle was in reverse, the interior dome light illuminated. Also, the malfunction warning indicator illuminated. The vehicle was taken to tim short chrysler (located at 270 fitz gilbert rd, hazard, ky 41701, (606) 436-2277) and was informed that the failure was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 65,000.
The contact owns a 2012 dodge journey. While the key was in the vehicle, the sensor illuminated and indicated that the key had left the vehicle. The vehicle would shut off without warning. The vehicle would not shift up or down from fourth gear. Even when turning the vehicle off and restarting, the vehicle remained in fourth gear. The manufacturer was notified. The dealer was unable to duplicate the failure. The vehicle was not repaired. The approximate failure mileage was 49,000.
The contact owns a 2012 dodge journey. After the vehicle was parked in the driveway, it surged forward. The contact was almost pinned to a fence in her yard. There were no injuries. The contact had just shifted the vehicle into park and exited while the vehicle was still running. The contact had to circle back around to the driver's side, enter the vehicle, depress the brake pedal, and press the push button ignition. The vehicle finally stopped. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 148,000.
Transmission went out while driving.warranty had expired one month prior.car did not even have 100k miles yet.dodge tried to say i had never been to a dodge dealership with the car before so they refused to offer any support.
We purchased a brand new 2012 dodge journey in march 2012.the car had 14 miles on it, our first new car.shortly after driving the car around for about a month, we started having problems with the transmission.we noticed that when coming to a stop the transmission starting stuttering and it would shake the whole car.we thought it was just that once, but then it started happening almost every time we would come to a stop, whether we were slowing down coming off of a highway or sitting through stop and go traffic.we took it to the dealership and they couldn't recreate it.they hooked it up to their computer and found no issues.3 months later we decided to take it in to be looked at again.while driving the car they were able to recreate the stuttering, this time while accelerating.since then they have been back and forth with chrysler and have had the car in the shop for 2 weeks now. Chrysler is now having them open the transmission and replace some parts.this concerns me since this is a brand new car!
Brand new vehicle and the transmission shutters when shifting gears.i took it to one dealership and they said they "reset" the computer chip and that should fix the problem.... It didn't!!i took it to another dealership and i was told that this is "normal".what!!!!!!!!!how can that be normal for any vehicle.the service director told me that most people don't feel it until 3000-3500 miles.are you kidding me!!!!!!!!now i'm waiting to hear from chrysler to see what can be done!
On 5/10/2014 drving as normal my car begin to make a loud noise and the check engine light blinked on and off a couple of times then went out. But the motor dound like it was idling louder n louder. Once i got homeall the dealership were closed do i had to wait until monday. So once i get up yo drive on monday no issues at all. But the drive was very rugged.so i took my car in even though no lights are on and the couldn't detect anything wrong. Pick my car up drove ok until i went to work the next day light back on now im at a point where i don't kmow what else to do. So today to my car in was advised that they updated my computer system in the car. But now i don't know what's wrong. Transmission? tune up? or just a bad car. And if there is a recall that was placed out before ibought my car i need it fixed.
Engine light multiple times- emissions control - found online but did not receive a recall: in affected cars, fca will replace the catalytic converter and update software for the powertrain control module — that is, your car’s primary drivetrain computer. Fca will recycle the old catalytic converter to remove the precious metals common in such devices, a usual practice. “obviously the catalytic converter, that’s the biggest part of this,” chernoby said. The replacement converter has a “different mixture of precious metals … to be less susceptible to sulfur in the fuel,” he added. Due to the number of replacement catalytic converters needed, the automaker is recalling cars in waves. Model-year 2011 cars: first quarter of 2019 model-year 2012 carschrysler's number for this recall is t47chrysler's number for this recall is s08chrysler's number for this recall is r61chrysler's number for this recall is r32
I had a abs light and esc light appear, pulled into gas station. Approached the fuel pumps and pressed the brakes and slid on the icy pavement (snowy michigan) into the gas pump protectors made of concrete. Couldn't control the vehicle @~8mph slightly turned approaching a gas pump on wet/icy concrete.
While in motion on 7/25/18 the vehicle stopped running, battery light came on, radio turned off, wipers started going on, and lights dimmed. Tried to restart and wouldn't showing battery light, abs light, symbol with lightning bolt, and said it could not detect key. Vehicle was towed and diagnosed with code p0622, and was told i needed an alternator. Replaced the alternator on 7/28/18. On 7/29/18, the car was running good, after about a half hour the battery light came on and the car slowly started to shut down while in motion with my wife and children in the car. I then replaced the battery. After driving 2 miles the battery light came on, the engine started to rev high and go low, other dash lights came on, the a/c turned hot and the car started to come to a crawl.
I was driving on the highway when my husband and i smelt a burning oil like smell which we thought was the car in front of us. Nothing on the dash indicated any issues. We arrived home and noticed it was our car that the smell was coming from. I parked the car and came out the next morning and noticed a small wet spot under my car, thought nothing of it and left for work. After working all day i came out to find another small wet spot and on the drive home the same smell. Mentioned it to my husband who glanced underneath but couldn't see where the moisture was coming from. Drove my car to work the next day and it started making a low growling noise. Arrived at work and had a mobil mechanic stop and inspect the car where it was determined i had a crack in the transfer case. Parked the car for almost a year while i saved the money for the new transmission i was told i needed. Got the new transmission installed only to drive it home and have it start making a clicking sound! had it towed back to the transmission place where they informed me that the driveshaft is broken! dropped off another drive shaft to have installed and it is also now broken. I have a recall on my car for the airbag but i can't even get it to the dealer to be fixed because of the transmission / driveshaft issues.
Driving at low speed, duringleft hand turn vehicle engine stalled out and power steering ceased functioning. Power to radio, lights,etc. Remained functioning. Upon coming to stop in snowbank, placed vehicle in park, pressed ignition button and vehicle restarted.
Crankshaft position sensor (ckp)yesterday i was driving down traffic filled pleasant hill rd. In duluth, ga and the check engine light came on. Within seconds i lost power, i could not use my brakes and steering. I almost rear-ended someone. I pushed the start button and the car hesitated. I tried once more and it began to start. I made it to advanced auto and they coded it ( p0335) home and have not driven the vehicle since.
Transmission shifts with a clunk between second and third gear. Dealer installed a program update that solved the problem temporarily. Dodge forum suggests this problem is not uncommon. I am concerned about safety issues as well as transmission failure after the warranty period.
While approaching a stop light vehicle stutters like the transmission is slipping. While waiting at light the vehicle engine died. This continued for several times intermittently.no warning lights no warning. Except transmission stutter. Called dealer about issue, they told us if they can't reproduce issue nothing they can do to fix. So i called chrysler customer service. They asked us what we wanted them to do? i told them i wanted this car fixed. So they recommend of course bring it to dealer. And we decide to bring back to dealer. In the time before bringing into dealer vehicle has died over a dozen times. In traffic main highway. And no matter if it was a warm engine. Cold engine. Just dies whenever it wants. Also before we got this into shop. Stereo started changing channels on its own. You can change back to station. And few minutes later you would have static. This was not the only issues we had with this vehicle either. The frontend had a loud bang thump sound. Since it was new, also in shop 4 times for this issue. Finally they replaced struts, and the noise came back several weeks later. The stalling in traffic was my last straw. I sent it to shop, and traded this vehicle for another manufactures vehicle. I feel i was sold a problem and felt like chrysler expected me to just tolerate these issues. Way too many issues for brand new vehicle. Also the amount of money we paid to purchase vehicle. Just feel safety issues need to be addressed.
Takata recall i was driving home while at a stop light i smelt a burn odor. I was just a 1/4 of a mile from home so i drove it home. Upon parking i noticed there was a small spot under my car forming. About the size of a quarter. Check all my fluids and and nothing was low. The next day it started and ran ok until it was ran for about 15 then once again the smell and now a low growling. I pulled off the road and parked at a gas station. I had a local shop look at my car and they determined my transfer case is broken. I have been having issues with my car when accelerating it would pull sharply to the right when it shifted gears. Was told there was nothing wrong with my car. It shouldn't try and change lanes when you accelerate. I have almost hit the car next to me just by accelerating. I have also been driving along and have my car turn off. I had to coast to the side of the road, put it in park and start it again. This has happened on four different occasions. The stalling happened on the highway while the transfer case was on city street.
My 2012 dodge journey experiences a stall when trying to pick up speed. It appears to sound like the transmission don't want to change over. It makes a jumping sound when trying to pick up speed.
We had issues with the differential, updates needed and dodge has no clue. But now this...we have a 2012 dodge journey that is acting very strange. It started with the headlights being on, even when they were off (we do not have automatic lights)...then after the car was off, the headlights would flash on and off every 10-30 seconds, we would have to undo the battery to keep it from dieing. We replaced the headlights switch and it still does and added a symptom. When my husband would manually lock the doors, it would unlock by itself. We were told it was the tipm which has to be done by dodge.not sure what it will do next!
My vehicle started knocking after my second oil change. I asked the dealership to look at it and they told me everything was fine. I asked them more than once over the next few years when i got regular oil changes. They said everything was fine. Then in 2016 my vehicle started with a knocking and random misfires. I took it to the dealership and was told that my cams were blown, my pistons were not working and my lifters were bad. My car is four years old. All of these problems culminate in no power to my engine and a possible seizure of my engine. I am requesting this be looked into.
2012 dodge journey crew experiences stalling during acceleration between 0-10 mph; makes a jumping sensation during acceleration from a dead stop.
The contact owns a 2012 dodge journey. The contact stated that while driving approximately 45 mph, the vehicle suddenly stalled. The contact also indicated that when the transmission shifts from 2nd to 3rd gear, a vibration was present. The vehicle was taken to the dealer who diagnosed that the transmission computer needed to be reprogrammed. The reprogramming was performed but the defect continued to occur. The manufacturer was not notified of the defect. The vin was not available. The failure mileage was 46,000.
I was driving at 830pm and had at least 120 miles on the same road and set the cruise control to 68mph, the legal speed was 65mph and there was light traffic. As my car approached a small hilly incline, it failed to maintain the 68mph, dropping to 60mph, and then upon reaching "the top" it accelerated rapidly reaching high rpms roughly 5500 6000 and over compensating to as much as 77 before slowing down to the preset speed. After doing this 3 more times, i pulled over turned off the car and started it up, hoping it may just be a quick fix. It once again did it and i refrained from using the cruise control for the remainder of my trip. On my way back, i once again tried the cruise control again and saw the same results. Upon returning home i called my dealer and they told me they would look at it at my next appointment which was 10 days later. 2 days prior to me bringing in the car, i tried it for a third time, this time set at 45mph, same as legal speed limit, while continuing up from a parkway onto a bridge entrance, the car did it again and nearly sent me flying into the back of a truck but i was able to break fast enough to slow down and do a minor swerve within my lane to avoid it. This was immediately followed by a low engine coolant warning and i pulled over as soon as possible. The coolant reservoir was well above the minimum level, however had orange coolant on top of it. I cleaned up what i could and did below speed limit home.this was my second issue with the coolant warning, at 1150 miles i brought it in and the dealer found no codes that it even occurred and therefore did not fix a thing. Upon dropping off my vehicle, they did not seem at all concerned and thought i was making it up. I do not feel safe in my own car.
The brake warning light, abs warning light and traction control warning lights come on randomly.sometimes the brakes fail to engage when the abs light is lit and the vehicle makes a weird noise (sounds like grinding sound).yesterday my wife was unable to stop at a traffic signal and went through a red light when the brakes would not work.this model and year are under a recall r61 (hhtsa 15v675000) but chrysler support says our vin is not covered.turns out that the manufacture date of our car is about 6 months prior to the reported recall manufacturing dates. This is a dangerous situation that they refuse to even look at or diagnose without charging us to do so.it does not take a rocket scientist to see that our vehicle is exhibiting the exact same problems and symptoms as detailed in the above recall. I guess they want someone to die before taking action. It is my understanding that safety items like abs are covered for 5 yrs or 100000 miles and our vehicle is under that description as it has 86,000 miles and was built 10/2011
The problem started right after i got the vehicle home, the power window did not work nor the power lock. When started the heat and air control would reset themselves. Also, the clock and radio would go on and off on its own. Now the problems have increased, my slip resistance is not working, i am hearing all sorts of noises underneath the vehicle, especially when turning. Also, i am using more gas mileage than what is told about the vehicle, to be honest if i had it to do over again i would have never traded my truck in on this vehicle. But, now i am stuck with it and the payments even when it comes to the point of the need of parking the vehicle because i will not risk my families life in a vehicle that has as many problems has this one is having.
Left front wheel hub nut loosened, causing a clunking noise on acceleration and deceleration. Was re-tightened to spec to eliminate the issue.
I bought my new dodge journey on the 16th of july 2012. I live approximately 40 miles from the dealership were i bought my journey. Most of my driving is highway so i didn't notice the issue right away. The first time i came to a stop with my new vehicle the brakes shuddered like they were grabbing then letting go and grabbing again, really fast. I returned to the dealership 4 different times for this and a transmission shudder which they say chrysler has no fix. Is this something you have seen from journeys before? thanks for your time.
The contact owns a 2012 dodge journey. While driving 50 mph, the vehicle stalled and shut off without warning. The vehicle would not restart and was towed to an independent mechanic. Afterwards, the vehicle was able to be driven to atlantic chrysler jeep dodge ram (555 sunrise hwy, west islip, ny 11795, 631-422-0123) where a diagnostic was performed. The dealer stated that there was an unknown recall regarding the driver's side cylinder head. The recall repair was performed on the driver's side cylinder head; however, the mechanic stated that there was a wire shortage from the pcm to the map sensor. The contact was given a cost estimate to repair the vehicle. The manufacturer was notified of the failure and informed the contact that the wiring was not under warranty and offered no assistance. The vehicle was repaired. The failure mileage was approximately 139,000.
Car stalled on highway as we were driving and cut out. Very dangerous..wouldn't restart..then started up 20 mins later and drove fine.engine light came on..dealer says it a crankshaft sensor..super dangerous.
The contact owns a 2012 dodge journey. While driving 50 mph, the brake pedal was depressed and traveled to the floorboard. The contact stated the brake pedal was released and reapplied until the vehicle finally stopped. The vehicle was not diagnosed or repaired due to the fact that the vehicle was operating normally. Several days later, while driving 40 mph, the vehicle failed to accelerate when the accelerator pedal was depressed. The vehicle was taken to an independent mechanic where it was diagnosed as having a fuse box failure. The independent mechanic advised the contact to take the vehicle to a dealer because there was a recall; however, the dealer stated that there was no recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage and vin were unknown.
The contact owns a 2012 dodge journey. While driving 30 mph, all the warning indicators illuminated on the instrument panel and the engine stalled. The contact pulled the vehicle over to the side of the road. The contact attempted restarting the vehicle, but the engine did not start. The vehicle was towed to the dealer (mike toler chrysler dodge jeep ram fiat, located at 5340 hwy 70 w, morehead city, nc 28557; (252) 247-2003) where it was diagnosed that the pcm needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The approximate failure mileage was 45,465.
While driver the airbag light came on in my vehicle. I took it to the dealer and they said it was because of the seatbelt harness and sensor.
Rear, passenger side seat belt is fraying in several equally spaced places and has a whole in it as a result of the retraction system.
The contact owns a 2012 dodge journey. The contact stated that the rear driver's side and middle seat belts failed to unlock and release. The seat belts had to be cut to release the occupants. There were no warning indicators illuminated. The vehicle was taken to tacoma dodge chrysler jeep ram (4101 s tacoma way, tacoma, wa 98409, (253) 475-7300) where it was diagnosed that the seat belts needed to be replaced. The failure recurred and the vehicle was taken to john l sullivan dodge chrysler jeep ram (950 harter pkwy, yuba city, ca 95993, (530) 742-6406), but was not diagnosed or repaired. The manufacturer was contacted and stated that diagnostic testing was needed. The contact was referred to a local dealer. Additionally, a specialist would be sent to review the failure. The failure mileage was 71,000.
Seat side panel coming off after plastic tabs broke, seat belt is attached to this part and the damage gets worse every time i get in the car, since the panel is where a person would get in the car and the panel is only held on by 2 small plastic tabs that are not meant for holding a persons weight.
The contact owns a 2012 dodge journey. The contact stated while driving at 10 mph, or while stopped, the seat belt failed to retract. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.
I was driving down the road and my driver seat head rest randomly deployed. Luckily my head was not on it at the time as i was looking in my mirrors to move over a lane on the interstate. If my head had been on it and it deployed, there's no telling what could've happened, especially since i was driving down the interstate. I thought someone had run into the side of my vehicle it was so loud. This is not safe and should be a recall. I took it to the dealership to get fixed, and it cost's over $500 to fix it. I can't afford to pay $500 to fix that. What happens if another is deployed? this needs to be checked and fixed on all these vehicle as it is not safe and can randomly deploy at any time. Please make this a recall!
The front passenger seat headrest deployed randomly while the vehicle was stationary.
Seat side panel coming off after plastic tabs broke, seat belt is attached to this part and the damage gets worse every time i get in the car, since the panel is where a person would get in the car and the panel is only held on by 2 small plastic tabs that are not meant for holding a persons weight.
The thermal stat housing has been replaced 2 times. The oil pan gasket does lot last. The alternator has been replaced 2 times. The was an electrical shortage in the sb port but only seemed to worked when it was taken to dealer. The head rest deployed when no one was in the car.
My driver side front head rest popped out for no reason while i was sitting in my car at .my work.
The contact owns a 2012 dodge journey. The contact stated that the front passenger's seat heating system failed and could not be turned off. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vin was not available. The failure and current mileage was 13,956.
I bought my new dodge journey on the 16th of july 2012. I live approximately 40 miles from the dealership were i bought my journey. Most of my driving is highway so i didn't notice the issue right away. The first time i came to a stop with my new vehicle the brakes shuddered like they were grabbing then letting go and grabbing again, really fast. I returned to the dealership 4 different times for this and a transmission shudder which they say chrysler has no fix. Is this something you have seen from journeys before? thanks for your time.
Automatic transmission has some problem too.
I was driving my 2012 dodge journey and my car power just shut down and it won't start. The brake pedal was hard and stiff.my car is completely disabled had to get it tow to my house. I tried to start the car it's not starting at all no peer no lights nothing completely dead
Every 15k miles or so the right rear caliper sticks and destroys the pads and associated rotor. I have replaced that specific caliper and both rotors three twice already. After around 25k to 30k miles i can no longer get the caliper to unfreeze. The vehicle now has 93k miles on it and i am about to replace it again. Once the outside pad gets to less than 30% the wheel tries to lock up. Once while driving in the country my wife nearly caught the car on fire because of overheating brakes. This form only allows for one entry, but as stated this has happened a multitude of times. The worst being when the rotor was glowing red before it was noticed by another person at a gas station. That happened in 2015.
The contact owns a 2012 dodge journey. The contact stated that the abs and brake warning indicators illuminated when the vehicle was started. On one occasion, the entire instrument panel illuminated and then reset; however, the two initial warning indicators remained lit. The contact took the vehicle to arrigo dodge chrysler jeep ram west palm beach (6500 okeechobee blvd, west palm beach, fl 33411, (561) 282-1545) where it was repaired per two unknown recalls; however, the abs defect was not included in any recalls. The manufacturer was notified. The vehicle was not repaired. The failure mileage was unknown.
I purchased this car new on july 23,2012, and almost immediately there was a loud groaning noise from the front end, also started to pull to the right. My first dealer contact was on sept 4, 2012 and worked on the brakes, and this somewhat corrected the problem for about a week. The dealer has worked on the steering and brakes a total of 8 times, replacing the brakes several times, also deglazeing and lubricating and whatever, each time it worked for a week or so. The last time , april 29, 2014, a complete brake job was done on the rear brakes, a front end alignment, and repair the front brakes. This cost me $499.00. Mileage is 46700. They also rebuilt the engine due to head and valve failure. As of may 25, 2015 it is again making the noise and pulling hard to the right.i think chrysler should take this car back. Vin [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 dodge journey. The contact stated that the brakes failed occasionally while driving. When the contact attempted to stop, the brake pedal had to be depressed to the floorboard to stop the vehicle. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who test drove the vehicle, but no failure was found. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 141,000.
The heater works great on the driverside and blows cold on the passenger side no matter what you do.autostart doesn't work when it's cold out, thought that was the point of it but guess not.makes a really loud winding noise when i starting it,also goes into gears hard most of the time. Got the hard to find 225/55/19 tires on it and my brakes make a lot of noises. My front end makes a bunch of popping and grinding when turning left or right going forward or backwards, heatsheild is falling off around the driveshaft. Service all wheel drive light comes on often, the park assist stopped working ,taillights flickering often, one of my fobs works when it wants to even with a new battery.driver seat is also starting to act up to having to wiggle the switch around to make it work. No one wants to fix the problems with my journey rt making me regret getting this suv i was practically forced into buying/trading it and when i went to the place of purchase a few days after getting was promised these issues fixed and i'm still waiting will not put my children in this car going to get rid of this nightmare soon as i get the chance since this so called 4star safety raiting is bs don't feel safe at all
The contact owns a 2012 dodge journey. While driving approximately 25 mph, a grinding noise was heard without warning when the brake pedal was depressed. The vehicle was taken to crown dodge of fayetteville (436 n mcpherson church rd, fayetteville, nc 28303, 910-920-9613) where it was diagnosed that the brake pads were not fitted correctly on the calipers and needed replacement. The vehicle was repaired, but the failure persisted. Several weeks later, the vehicle was taken back to the dealer were the front disc brake pads were replaced. The contact stated that the brake failure occurred several times. The vehicle was not taken back to the dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failures. The failure mileage was 70,644.
All these vehicles have serious brake problems , they have to be replace very often if not you end up in an accident , i have been very close , it's the complete breaking systemthat's bad , just check the service records for these vehicles i am sure there have been many accidents related to brake issues .
The contact owns a 2012 dodge journey. The contact stated that the vehicle failed to accelerate, jerked, bucked, and the electronic stability and traction control indicators illuminated. There was also a drastic reduction of speed to the point that the vehicle would stall at any given moment. The vehicle was taken to an independent mechanic who inspected the vehicle and noticed moisture, and that the abs module needed to be replaced. The dealer (maguire chrysler dodge jeep ram of syracuse, 959 hiawatha blvd w, syracuse, ny 13204, (315) 487-6211) was notified and stated that the vehicle was excluded from nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic); however, the vehicle exhibited the same failure as the recall campaign. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 87,000.
I had a abs light and esc light appear, pulled into gas station. Approached the fuel pumps and pressed the brakes and slid on the icy pavement (snowy michigan) into the gas pump protectors made of concrete. Couldn't control the vehicle @~8mph slightly turned approaching a gas pump on wet/icy concrete.
Had my brakes checked at my mechanic because they were grabbing.he said the rotors were warped.my vehicle only has 25,000 miles on it. Called dodge they said too bad you bought it used it is your problem.
The contact owns a 2012 dodge journey. The contact received notification of nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was driving on the highway and heard this awful squealing sound.as i sped up it would go away then when i stopped at a light it was really loud.since then when i stop or go it now makes a grinding sound.i noticed yesterday after driving about 10miles there was a burning smell coming from my back tires.we are taking it in tonight to get it looked at.not real happy when this vehicle is only 2yrs old.
The contact owns a 2012 dodge journey. The contact stated that while driving at various speeds, the vehicle made an abnormal noise and the brakes failed. The contact stated that the brakes failed only a few months after they were installed. The failure recurred numerous times. The vehicle was taken to a dealer. The technician diagnosed that the brakes had to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 20,000.
Brakes have squealed intermittently since purchasing this car. I have returned to dealer at least 4 times. Dealer replaced pads twiceand rotors once. Continued to squeal. Replaced pads and rotors with high quality aftermarket parts. Now after 4 months pads and rotors are glazed and squeaking again and has a burning smell after driving for short distance. Took back to another dealer to check the calipers for sticking. Dealer says that calipers are working properly. I feel that this problem can develop into a safety concern. I have two small children so i am concerned for their safety. Something is very wrong but no one seems to want to take care of the problem. The vehicle has only 27500 miles and now needs it's 4th set of front brakes.
The contact owns a 2012 dodge journey. While driving 65 mph in inclement weather, the brake pedal was depressed and the abs and traction control warning indicators illuminated and the brakes failed to operate as intended. The vehicle was not taken to be diagnosed or repaired. The vehicle was not included in nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic). The dealer and manufacturer were not contacted. The approximate failure mileage was 146,000.
I messaged you the other day about my car losing it's brakes when it rains. I was wondering if you had any information for me about this problem. Complaint # 11422687
I have tried to get my vehicles in for their recalls however the dealership can never get the vehicles done in a reasonable time frame. I can make an appointment and have everything set up for a 30 minute fix and as soon as the car gets there it's well we will need to keep it for 48 hours before we can work on it. My other vehicle is a takata recall and it's been on a waiting list for over a year to came in.
Brake pedal goes completely to the floor when braking.happens intermittently,brakes work perfectly fine for 2 to 3 weeks then occurs again.has happened 4 times.completely replaced brake fluid, checked brake pump and brake line for leaks, no leakage visible.can it be brake module or abs module that is defective?vehicle was in motion everytime situation occurred on the highway.
The contact owns a 2012 dodge journey. The contact stated that a loud grinding sound emitted from the vehicle when the brake pedal was depressed. The contact also mentioned that the abs and traction control warning lights illuminated randomly. The vehicle was taken to the dealer where the failure codes were cleared, but the failure was unable to be duplicated. The vehicle was not repaired and the failure recurred. The vehicle was taken back to the dealer on three occasions and the front passenger side speed sensor module was replaced. In addition, the gears slipped and the abs and traction control warning lights illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure and the vin was not included in nhtsa campaign numbers: 15v675000 (electronic stability control, service brakes, hydraulic) and 11v550000 (service brakes, hydraulic). The failure mileage was not available.
Breaks aren't working shop told me about the recall and said there's no air in the lines and no leaking lines tested the master cylinder and no issues but my breaks are still not fully engaging. Trunk doesn't open i've brought it to 4 shops as well as a dodge dealership and non have been able to get the latch to disingage.
Our awd journey had to have the back driver side braking system fixed at around 35000 miles. This included replacing the caliper and brake line. Now at 38000 the brake is sticking on the back driver side and will have to be worked on again. The vehicle is in motion on city and highways. It happens when it is both a curvy and straight road.
My husband and i were traveling up our hill on from our house.it is very steep, like cresting the top of a rollercoaster.once we were at the top coming over the top our brakes gave out.my husband kept pushing them to the floor and still nothing worked. We had to round a bad curve towards the bottom and had to swerve to avoid hitting a car coming up the road. In doing so my husband tried to keep control of the car but ended up veering off the road into someone's yard where we hit a tree head on then skidded across their driveway and crashed through their privacy fence and landed nose down into their inground swimming pool.and at no point did our airbags deploy.we were wearing seat belts but i actually had to go the local urgent care for head injury and my husband is seeing a dr for back injury.our headrests had a mechanism that deploys in accidents.that was all that worked. Thank god nobody was in the pool because they would have been killed. The police were called and a report filed.
While parking car and engaging "the parking brake,} the brake popped and a round silver looking item popped out from under the brake pedal and landed on the floor board. Trying to engage the parking brake became useless as the petal just stated engaged and when toughed it came up to theparking brake release place, if the petal was touched it would fall back to the engaged looking. When driving i did not notice any burning smell which told me that the emergency was not engaged even tough the brake light was on. At home i checked under the car and found that back and forth. The brake cablewas loose and moveable. Looking at the round piece that fell off it appears to be where the cable was tethered to and this would be placed in the brake petal. The cable appears to have severed at the round piece(connector) making the emergency brake inoperable. Theredoes not appear to be any rust but just severed
The contact owns a 2012 dodge journey. While driving 55 mph, the brake pedal was depressed and the abs and anti-skid warning indicators illuminated. The vehicle was taken to an independent mechanic where the diagnosis was unknown; however, both the front and rear brake pads and front rotors were replaced. The failure persisted and the independent mechanic informed the contact of a recall, and suggested he call the manufacturer. The manufacturer was notified of the failure and informed him that the vin was included in nhtsa campaign number: 17v432000 (air bags). The vehicle was taken to waldorf dodge (2294 crain hwy, waldorf, md 20601 (301) 232-0946) where the air bag recall was serviced. The contact informed the dealer of the brake failure, but the dealer failed to diagnose or repair the brake failure. The vin was not included in nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic). The failure mileage was approximately 207,000.
The contact owns a 2012 dodge journey. The contact received notification of nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
32000 miles and brakes and rotors need to be replaced.rear pads wore uneven, drives side down to metal while passengers are still meaty.front pads still meaty but rotors are warped?dealer claims wear & tear, no warranty
I have a 2012 dodge journey when it rains and i have to go through water on the roads my car will loose it's brakes, which is causing me to almost hit the person in front of me. I see that my car doesn't have a recall on it for this problem but it's to the point that i'm afraid to drive it in the rain. This is my only vehicle to drive back and forth to work. Please let me know what i should do. Thanks
They're are recalls for all the issues i'm having with my vehicle but when i put the vin in it doesn't fall under the recall list. I don't see how they can choose what cars to fix if the same problems and parts are on all them. So i guess dodge is definitely not the vehicle to buy since they don't stand behind they're work. I was driving and the abs light and traction control light came on and cruise control stopped working. And from what i've been told it's the brake sensor and that's one of the recalls my vehicle vin doesn't fall under.
The brake warning light, abs warning light and traction control warning lights come on randomly.sometimes the brakes fail to engage when the abs light is lit and the vehicle makes a weird noise (sounds like grinding sound).yesterday my wife was unable to stop at a traffic signal and went through a red light when the brakes would not work.this model and year are under a recall r61 (hhtsa 15v675000) but chrysler support says our vin is not covered.turns out that the manufacture date of our car is about 6 months prior to the reported recall manufacturing dates. This is a dangerous situation that they refuse to even look at or diagnose without charging us to do so.it does not take a rocket scientist to see that our vehicle is exhibiting the exact same problems and symptoms as detailed in the above recall. I guess they want someone to die before taking action. It is my understanding that safety items like abs are covered for 5 yrs or 100000 miles and our vehicle is under that description as it has 86,000 miles and was built 10/2011
The contact owns a 2012 dodge journey. While reversing out the driveway, a grinding noise emitted from the rear of the vehicle.the vehicle was taken to two independent mechanics. The technician noticed that there were grooves in the rotor and stated that the caliper had not been releasing properly on the passenger side rear brake. Also, the mechanic stated that the failure might be due to the system being assembled with contaminated brake fluid. As a result, all the components for the brakes needed to be replaced. The contact was made aware that the vehicle was not included in nhtsa campaign number: 11v550000 (service brakes, hydraulic). The approximate failure mileage was 50,000. Updated 04/13/15*lj updated 4/16/15the consumer stated the manufacturer was notified. Updated 10/30/15updated 9/28/2017
The abs light and the vehicle with sliding marks light have shown up on my dash while driving in town at low speed.this has accused two or three times and now is staying on all the time. I saw an article on line that there might have been a recall for this in 2015.my car only has 48278 miles on it. Could you let me know if there was or what i need to do about this problem?
The contact owns a 2012 dodge journey. While driving 55 mph, the abs failed and traction control warning indicators illuminated. The contact also mentioned that the power steering seized. Once restarted, the vehicle resumed normal operation. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 125,000.
My daughter was driving the car when the abs light lit up and never turned off. Then the add service light came on.the car barely stopslike the brakes are just given out.mind you there is less than 30k miles on it.
The contact owns a 2012 dodge journey. The contact stated that while driving approximately 45 mph, smoke was present coming from the rear passenger side wheel. The vehicle was towed to the dealer who diagnosed that the brake line failed. The vehicle was repaired. The failure mileage was 36,974.
The contact owns a 2012 dodge journey. The contact received notification of nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owned a 2012 dodge journey. When the brake pedal was depressed, it failed to respond. As a result, the contact crashed into the driver side of another vehicle. The air bags deployed. The driver sustained bruising from the seat belt restraint and air bag, which required medical attention. A police report was filed. The insurance company towed the vehicle to a repair center, investigated the crash, and determined that the brake system may have been faulty prior to the crash. The contact later received notification of nhtsa campaign numbers: 15v431000 (engine) and 15v675000 (electronic stability control, service brakes, hydraulic) after the crash occurred. The manufacturer was notified of the crash and was to investigate the brake failure and air bag deployment. The contact was waiting for a response from the manufacturer. The vehicle was destroyed. The failure mileage was not available.
Today driving down the road with buildings on both sides i heard squealing echoing. As i came to a stop in my garage and shut the door i smelled the most awful burning smell. My fiancee say it was metal burning, and i felt by my tires and they were hot. My suv has 23000 and they are mostly highway miles. I did some research on here and found it is a common problem and should not be happening already on my car. I have also had problem with my touch screen radio having a mind of its own. It switches radio stations on its own. It has switched from cd to radio to aux on its own. It has maxed out on volume on its own and it shut completely off on its own. I think there is a short but the dealership can't find anything wrong with it.
The contact owns a 2012 dodge journey. The contact stated that when the brake pedal was depressed, the air bag warning indicator illuminated. A loud abnormal noise was heard from the front end of the vehicle. Autonation chrysler dodge jeep ram spring (21027 i-45, spring, tx 77388, (281) 715-6927) diagnosed that the wheel wiring needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 129,000.
Abs and traction control lights illuminated.diagnosed by the dealership that the abs module needed to be replaced.brakes continued to work and at first the abs and traction control went on and off intermittently.
The contact owns a 2012 dodge journey. The contact received a recall notification for nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic). The part needed was unavailable to perform the recall repair. Themanufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Yesterday, while waiting at a stop sign my 2012 journey shut off. I had no idea it had even shut off! i pressed the gas to go and the car wouldn't move. I was a little baffled because the radio was still playing. I put the car in park and pressed the ignition and the car started again. This is latest and most unsafe issue that i have experienced with this car. The radio randomly changes stations and it doesn't shut off when the car is shut off. I have to turn the radio off before i turn the car off because it will continue to play. This started about 8 months ago. The car was turned off and the drivers door was opened, but the radio kept playing. If i forget to turn it off before the ignition, i have to restart the car and let the radio play for a min or so before i can turn it off. Also, the rear air suddenly comes on. When i turn it off it comes back on. If it's synced with the front air, it will randomly go to the high setting. The journey also does a jerking motion while driving. This happens on the highway or neighborhood roads too. We thought that maybe it was the transmission, but we had it checked and it's fine! after yesterday's sudden shutoff, i'm wondering if all that jerking was a sign of what was to come. The brake light has been coming on for a few weeks as well. I could be driving on a city street or highway and the break light comes on. It usually happens while driving straight, acceleration or driving at a constant speed. It happens so frequently that my kids are like, here we go again because we, our bodies, start jerking with the car. We bought this car brand new at the end of 2011. I loved it at first, but now i'm afraid to put my kids in it something needs to be done. There are issues with diff. Model years, so if the problems are being fixed on some, it should be fixed on all. After all, the company made $ on all of them & our lives are valuable
When applying the brakes and coming to a stop there was an awful grinding noise and it felt as if the vehicle might be jerking or not stopping correctly. I brought it to the dealership first thing on monday and after their inspection was told that the rear brake pads are defective. There was some surface rust on the pads and rotors, but i was told that is normal and that these parts accumulate rust overnight but it normally grinds off when driving the next day. The dealership did not have the rear brake pads or rotors in stock, so they are on order. I was told the vehicle would be ok to drive until the parts come in and they instructed me that i had to come pick the journey back up and could not leave it at the dealership. With the grinding noise, vehicle jerking and new knowledge of the "defective" parts, i am not comfortable driving this vehicle right now.
Had rear brakes pads and rotors replaced because of frozen calipers.took to dealer and said that caliper pin needed to be greased.
Every 3 to 4 months i have to get new breaks because the breaks start grinding so bad.
The contact owns a 2012 dodge journey. The contact stated that the abs and the traction control warning lights intermittently illuminated. The vehicle was taken to a dealer (ville platte dodge, 1320 w main st, ville platte, la 70586, (337) 363-6627) where it was indicated that they serviced the vehicle under a manufacturer recall regarding the brakes and within a week the contact noticed an abnormal noise and the brakes had failed to function properly when applied. The vehicle as taken to the dealer more than twice and they had been unable to replicate and diagnose the vehicle after several test drives. The vehicle was included in nhtsa campaign numbers: 15v675000 (electronic stability control, service brakes, hydraulic), and 15v431000 (engine and engine cooling) but was uncertain if the dealer remedied the recall repairs. The manufacturer was notified of the failure. The failure mileage was not available. Parts distribution disconnect.
While driving at approximately 30mph and slowing down the right rear brake would not release which resulted in smoke, overheating of the wheel area and smell of burning brakes. The vehicle was reviewed by a dodge dealer who indicated they could not find any problems with the brakes. This happen two more times with the same outcome from dodge. Chrysler supports the dealer and will not take any actions. A complaint was filed with the states attorneys office because it represents a safety issue. Meantime, i am taking the car to another chrysler dealer for a second opinion which seems to be my only option.
Unusual rear brakes wear and rotors at 25000 miles causing car to vibrate.car is still under warranty but will not over this defect.
Purchased new in 2012. Dodge journey sxt the tires developed cord separation at 22,000 km. Manufacturer kumho. Neither chrysler nor kumho would offer any compensation. Even had 4 wheel alignment done that checked out ok to make sure it was not the problem. Replaced them with american made tires and so far no issues.my advise to new car purchasers is have tires if off shore replaced with domestics as part of offerto purchase. Secondly vehicle to date only has 37,000 km and brake rotors developed a warp. Pulsation is being feltupon moderate braking. I am not one to be hard on brakes and have never had to panic stop thus not having to over heat the brakes. Next issue the cruise control will not engage when the button is pushed. The clock on the radio does not keep time . This is not our daily driver and the warrantyhas run out time wise. To date only just over 37,000 km. I own 2 other n.a. Vehicles by gm and ford2001 and 1999 respectively . The 01 sunfire 455,000 km4 sets of pads and original rotors and drumsand f150 with 157,000 2nd set of pads and original rotors so you can see it is not a poor driving style. Very disappointed with chrysler products . Have to take the journey back to dealer for service to see what can be done and will be getting hold of chrysler rep, this one is more in the shop than in my driveway thanks to gm and ford for keeping me rolling.if no positive results from dealer or chrysler i will not recommend their product to anyone from my experiences. I hope some one at chrysler reads this comment.i would certainly like to hear their response. Having read many forums only to find out many are having the same issues with the same vehicles.
The contact owns a 2012 dodge journey. The contact received notification of nhtsa campaign numbers: 15v675000 (electronic stability control, service brakes, hydraulic) and 15v431000 (engine and engine cooling). The dealer was not able to supply the parts to receive the recall repairs for months. The contact was unable to determine when the vehicle would be repaired. The manufacturer was also unable to provide a reasonable time frame to supply the part to the dealer to receive the recall repair. Parts distribution disconnect. Parts distribution disconnect.
The contact owns a 2012 dodge journey. The contact received notification of nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2012 dodge journey. The contact stated that the abs, brake lights, and traction control warning indicators illuminated. The contact took the vehicle to an independent mechanic where the contact was informed that the vehicle needed a new abs. The contact spoke with greenbrier dodge of chesapeake (1717 s military hwy, chesapeake, va 23320, (757) 383-9734) and was provided a repair cost estimate. The manufacturer was notified and stated that there were no recalls. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2012 dodge journey. The contact stated that while coming to a stop, the brakes failed to respond when the brake pedal was depressed. As a result, an on coming vehicle crashed into the passenger side. The air bags failed to deploy. A police report was filed. The contact did not sustain any injuries. The vehicle was towed to an independent mechanic where it was diagnosed but the contact did not know the cause of the failure. The vin was included in the nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
My car is throwing off a check engine light an it indicates it's my catalytic converter, my engine has an knocking sound also, and when i apply pressure on my brakes there's a delay of stopping. While i'm driving city/highway.
Hi my name is [xxx]. I'm writing thiscomplaint on thebasis of my 2012 dodge journey. I have had my 2012 dodge journey for 2 years and 3 months, and i have had to replace front brake pads and resurface rotors 3 times in 2 years. I'vealso had to replace rear brake pads and resurface rotors twice on the back 1 recently being 3 days ago and now i took it somewhereelse because of noise in the front brakes and rotors and they said i need front calibers on both sides and brake hose on both sides, and a break fluid flush and need more brakes because they locked up at that place today also. I haven't even paid carpayment this monthand i've already paid 300 dollarsfor brake caliber on the truck and place i went to get a 2nd opion and they said i need 652.85 dollars to get my front done and this is 2 days later after i got my back done. I havespent at least 3,000 dollars on this on going problems in the past 2 years. My 2012 dodge sucks and i need help. I'm getting me a lawyer and im filing all kind of complaintsabout this currentproblem that i dont have money to keep getting fixed. Also once my brakes locked up on the truck once at the dealership which was july 11, 2018 that cost 300 dollars. I live 30 minutes away from the dealership,i take i95 to and from the dealership, they were about to let me drive my truck back home but the brake had locked before they can give it back to me. Question what if i would'vegot in my truck and drove back home on i95 and my brake would have locked up??? thanksinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 dodge journey. While driving 50 mph, the brake pedal was depressed and traveled to the floorboard. The contact stated the brake pedal was released and reapplied until the vehicle finally stopped. The vehicle was not diagnosed or repaired due to the fact that the vehicle was operating normally. Several days later, while driving 40 mph, the vehicle failed to accelerate when the accelerator pedal was depressed. The vehicle was taken to an independent mechanic where it was diagnosed as having a fuse box failure. The independent mechanic advised the contact to take the vehicle to a dealer because there was a recall; however, the dealer stated that there was no recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage and vin were unknown.
The contact owns a 2012 dodge journey. The contact stated while driving 20 mph, the brakes locked up. The brakes, traction control, and abs warning lights were illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the abs module needed to be replaced. The contact was informed that the parts were on backorder. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 107,000.
Peddle to the floor when braking, excessive dust.
Driving on highway had to pull over. Put hazard lights on grass was wet. When done we got stuck so i out the abs button on and the traction and abs lights stayed on the dash for 20 miles, then they turned off for a brief moment and they've been on ever since. Computer module at our local store is not giving a problem when plugged into the fuse box with their handheld computer.
The contact owns a 2012 dodge journey. The contact stated that while driving 15 mph and depressing the brake pedal, the vehicle felt as if the brakes had slipped. The vehicle was taken to the dealer for inspection where they stated that they could not determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 7,000.
Had to replace at 16,000mile not good for normal driving dealer said its normal ware bull------25,000for a car and this is whit you get
The contact owns a 2012 dodge journey. The contact stated that while stopped at a traffic light, there was an abnormal smoke odor coming from the driver's side front of the vehicle. The vehicle was taken to tires plus dealer (610-616-5256, located at 820 baltimore pike, springfield, pa 19064) where the technician replaced the calipers and rotors. The contact stated that previously the vehicle had been taken to the jeff d'ambrosio dodge chrysler jeep dealer (484-364-3777, located at 1221 e lancaster ave, downingtown, pa 19335) where the technician diagnosed and replaced the rotors. The manufacturer was not made aware of the failure. The approximate failure mileage was 99,000.
I was attempting to drive out of the driveway and put the car in reverse.the car would not go.i ensured that the safety brake was not set and that the car was indeed in reverse. The car was in reverse and the safety brake was not set.i gave the car a little extra acceleration and it felt like i ran over something.i learned that the rear brakes seized.i'm not sure, but i believe that this can compromise the braking ability of the car.it appears that there is an indentation in the rotors from where the brake pads 'set.' i had a similar problem with the car when the mileage was between 3,000 to 5,000 miles and the dealership replaced the rear pads/rotors.
My car is exhibiting all of the problems that other 2012 dodge journeysare under a recall for, regarding the abs, and traction control, but i'm being told by the dealer that my car isn't covered under this recall.i have resurched and quite a few people are having this same issue, and being deniedthe recall. The recall needs to be expanded. My car has 110000 miles on it. I had the brakes changed last year by the dealership,and they have continued to make noises like a spinning rusty wheel, and now i have lost my abs, and traction control, which then takes my cruise control. Cars should not come apart just because they reach the 100000 mile mark. I can clearly see i'm not the only person dealing with this same issue, so they need to look into this!
The contact owns a 2012 dodge journey. The contact took the vehicle to an independent mechanic to have new brakes installed. Once she arrived, the contact was informed that the brakes did not need replacement; however, the rubber line that carried the brake fluid needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 62,600.
Faulty abs module due to water leak, recalled on very many 2012 dodge journeys. For some reason, not recalled on mine. Noticed brake light, abs light, and traction light came on, i had a diagnostic done by my own mechanic and confirmed over the phone with the dodge dealership that i was covered under the recall. After dropping my car off and the mechanics there not fixing the issue, i was told that my vin actually was not covered under that recall. So my abs module is faulty for no obvious or apparent reason. I rarely drive on highways, i never got into any accidents, the 3 notification lights as noted above just came on one day when i turned the car on.
After 60mph have vibration wen touch tha brake pedal
Both rear brakes wore down to the metal and cut into my rotors. The brake light never came on,no scrapping or squealing. There should be a sensor that detects when brakes are getting low. I feel that this is a serious safety issue because my families life is in jeopardy;as well as mine.
Brakes on the 2012 dodge journey squeaked and appeared to not want to stop properly. I took vehicle in for service and was told that it was break dust that caused the problem. After the squeaking got worst, i took it back in was told that they replaced my brake pads. Here i am 2 months later with the same problem. In addition, the vehicle has a slow take off. When trying to obtain speed the vehicle stalls before speed is picked up. Now, i'm having problems with the passenger seatbelt not giving a light signal nor alarming signal that seatbelt is not on.
First was the back brakes and right router have had to replace it 3 times since 2012 .. We where leaving a bp when we were hit on the side back passenger door and back panel so bad the door was stuck and the airbags did not deploywas so scared for my kids.
Abs, etc and brake lights came onthe dash board after i parked on a slope and drove for couple of miles. Take it to the diagnostic technician and a failure is detected in the abs module. I understand there was an alert regarding this, but i never received any notification. Could you advice me what to do in respect to this matter and if it was a recall since 2015 why i never received the letter.
While still under factory warranty i complained that the rear rotors were scored. Rear brake pads are totally worn out, aftermarket pads were suggested, and put on at my expense of $270.00. Car has 30,076 miles on it.i was told on 29sep14 that once warn and scored rear rotors scoring again was normal. Car has 41,124 miles on it. Last week car was again brought in, the rear right rear brake pad was gone.i brought the car to martins dodge in union grove to have the work done again. I did not want the first dealer to work on the car anymore. Chrysler wants me to pay for the repairs first at my expense. Then they will reimburse for what they think is correct. Estimated repairs are over $900. Since last time i only drove the car 8,000 miles. Will this happen to me again in another few months.
Nhtsa id number:11258769 engine light multiple times-emissions control - found online but did not receive a recall: in affected cars, fca will replace the catalytic converter and update software for the powertrain control module — that is, your car’s primary drivetrain computer. Fca will recycle the old catalytic converter to remove the precious metals common in such devices, a usual practice. “obviously the catalytic converter, that’s the biggest part of this,” chernoby said. The replacement converter has a “different mixture of precious metals … to be less susceptible to sulfur in the fuel,” he added. Due to the number of replacement catalytic converters needed, the automaker is recalling cars in waves. Model-year 2011 cars: first quarter of 2019 model-year 2012 cars: second quarter of 2019 model-year 2013-14 cars: third quarter of 2019 model-year 2015-16 cars: fourth quarter of 2019
The contact owns a 2012 dodge journey. While driving 30 mph with the accelerator pedal depressed, the vehicle failed to accelerate. The vehicle stopped moving and the stability and traction warning indicators illuminated. The vehicle was towed to 5 corners dodge chrysler jeep ram (1292 washington ave, cedarburg, wi 53012, (262-375-3900), but the failure could not be duplicated. The contact mentioned that the failure occurred at least three different times. The contact found nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic), but the vin was not included because the vehicle was manufactured in february of 2012 versus april 12, 2012 to april 14, 2015, as the recall stated. The manufacturer was not made aware of the failure. The failure mileage was 107,000.
The abs system malfunctioned causing the brakes not to stop. Which nearly resulted in a life threatening crash.
Engine light multiple times- emissions control - found online but did not receive a recall: in affected cars, fca will replace the catalytic converter and update software for the powertrain control module — that is, your car’s primary drivetrain computer. Fca will recycle the old catalytic converter to remove the precious metals common in such devices, a usual practice. “obviously the catalytic converter, that’s the biggest part of this,” chernoby said. The replacement converter has a “different mixture of precious metals … to be less susceptible to sulfur in the fuel,” he added. Due to the number of replacement catalytic converters needed, the automaker is recalling cars in waves. Model-year 2011 cars: first quarter of 2019 model-year 2012 carschrysler's number for this recall is t47chrysler's number for this recall is s08chrysler's number for this recall is r61chrysler's number for this recall is r32
I've seen there has been a recall on the abs unfortunately my vehicle was made a month later. My abs light, break light, air bag light and the carslippery light is on.
The contact's son owns a 2012 dodge journey. While driving various speeds, the abs warning indicator illuminated. The vehicle was restarted, but the indicator remained illuminated. The vehicle was towed to greenway dodge chrysler jeep ram (9051 e colonial dr, orlando, fl 32817, (407) 347-4929) where the contact was informed that the abs control module needed to be replaced. The dealer also stated that the vehicle was not included in nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic). The vehicle was currently awaiting repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
2012 dodge journey.consumer writes in regards to steering issues, fuel leaks and brake system problems.the consumer stated upon picking the vehicle up from the dealer, it was leaking gas while driving on the freeway. The vehicle stalled.also, there was an issue with the steering......updated 02/11/16 updated 9/27/2017
The contact owns a 2012 dodge journey. While driving 40 mph, the brake warning light illuminated numerous times. The vehicle was not diagnosed or repaired. The vehicle was included in nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 40,000. Parts distribution disconnect. ...updated 10/11/16
The contact owns a 2012 dodge journey. While driving at any speed, the abs indicator illuminated and the cruise control failed to operate. The vehicle was taken to an independent mechanic who diagnosed that the control module for the abs system needed to be replaced. The dealer was not contacted. The manufacturer was made aware of the failure and stated that there was no recall. The contact was referred to nhtsa. The vehicle was not repaired. The failure mileage was approximately 95,000.
The contact owns a 2012 dodge journey. While the vehicle was idling at a traffic light, the contact noticed smoke. The vehicle was taken to an independent mechanic who stated that the brake fluid was contaminated and the rotors and brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20.
The contact owns a 2012 dodge journey. While the vehicle was idling at a traffic light, the contact noticed smoke. The vehicle was taken to an independent mechanic who stated that the brake fluid was contaminated and the rotors and brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20.
The contact owns a 2012 dodge journey. While the vehicle was idling at a traffic light, the contact noticed smoke. The vehicle was taken to an independent mechanic who stated that the brake fluid was contaminated and the rotors and brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20.
It's been a few weeks now that my steering wheel started turning hard.. When it got really hard to turn was when i took it serious that something may be wrong.. About three week ago , being at the end of june i checked my power steering oil i noticed i had major oil loss..i had it serviced as a local garage thinking it may have been the rack and pinions. When they serviced it was serviced with a new power steering cooler and pump..costing me over $1000 in repairs.the problem wasn't fixed because the wheel was still hard to turn.the next day i took it to good year, they clean the rack and pinion with degreaser from all the oil leaking.. The told me to drive it for a couple day and see what happens.. It drove normal for a week, july 4 2020 while out in about, it started smoking and squeaking.. I pulled over and has it told to a garage.. I'm thinking it may be the serpentine belt.
Twice now while driving my car it has completely shut down. The car goes from the speed i am doing to everything in my car shutting down with no warning. I had several problems with my radio not working(touch screen) and my car charger in the car doesn't work,ireally thing that the car has an electrical roblem
The contact owns a 2012 dodge journey. The contact stated that while driving at an undisclosed speed, there was an abnormal sound in the vehicle. The contact stated that the steering wheel became firm and difficult to maneuver. Upon investigation, the contact associated nhtsa campaign number: 16v273000 (steering) with the failure. The vehicle had not been taken to be serviced by a dealer or a mechanic. The manufacturer had not been notified of the failure. The failure mileage was 107,000.
I took my car for recall few days ago for steering and cover for the engine now my car wont start the computer and everything is not working everything is locked i have no issues boforee the recall.its sitting there not able to startwheel is locked and brakes i everything is going off wipers and other stuff going crazy ....... I drove one time after the recalli dont know whats going on... I never had any issues with the caruntil i took the car for recall.. Its not the same thecar was in the shop for recall appt on thursday april 12 2018 soon as i leftthe car would not start on fri the following day and its going crazy whatdoi need to do they did something to itmaking the car not start it wont let me choose what is wrong with the car on the formis unknoown or other and elec stabilty control and electrical
The contact owned a 2012 dodge journey. While driving approximately 55 mph, the vehicle veered to the right without warning. As a result, the contact crashed into a boulder and the air bags failed to deploy. The driver sustained shoulder, chest, neck, and head injuries that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 33,000.
We purchased a new 2012 journey in march 2012 from are local dodge dealer...bought a new vehicle because we did not want to be shelling outmoney for repairs....have been a dodge customer for some 20 yrs... All in all..i love my journey...can't say the same for the dealer or chrysler.. In march of 2013 at about 12,500 my mechanic suggested i might want to get alignment checked out because the front tires were wearingabnormally...i tried to call the dealer about the warranty to see if this was covered...they never called me back....on6/15/13 at about 13,000...i went back to my guy...he informed me that the front tires were indeed bald already, and suggested i go to the dealer to see what they could do....i was greeting by a very smug, cocky and rude service manager named john.....he told mechrysler does not stand behind the tires orthe alignment.....really john???? even at 13000 you don't see a possible problem ??what did i pay 26,000 $ for ?? at this point john and i exchanged some words and he said you too.....ended up having my guy take care of this...600 $ later, and feeling much safer, i now have two new tires on the front, fixed the alignment and also put in two front camberts. Which he thought were defective from the factory knowing the car has not been hit.. Also have noticed the when driving at lower speeds (10-30) that it seems like the acceleration seems to struggle or wants to skip at times....i have seen this issue mentioned before. While my issues do notcompare to some of these others on here....an issue still the same that cost me 600 $and an issue that will lead me to another dealer when the time comes !!!!!!
The contact owns a 2012 dodge journey. The contact received a recall notice for nhtsa campaign number: 16v273000 (steering). The vehicle was taken to an authorized dealer (ganley chrysler dodge jeep ram on 310 broadway ave, bedford, oh 877-639-6813) who refused to remedy the recall repair based upon where the vehicle was manufactured. The contact was unable to determine if the dealer could repair the vehicle. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 dodge journey. While driving at approximately 55 mph, the throttle and traction control warning indicators illuminated and the vehicle shook violently. On a separate occasion, while driving at low speeds, the engine stalled without warning. The failures recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the bcm needed to be replaced and reprogrammed. The vehicle was repaired, but the failure recurred. While driving at approximately 15 mph, the check engine, throttle,and traction control warning indicators illuminated and the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed that the bcm needed to be replaced and reprogrammed. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 33,000. Updated 05/03/16*lj
The contact owns a 2012 dodge journey. While driving 55 mph, the abs failed and traction control warning indicators illuminated. The contact also mentioned that the power steering seized. Once restarted, the vehicle resumed normal operation. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 125,000.
The contact owns a 2012 dodge journey se. The contact stated that while driving approximately 20 to 25 mph, the vehicle spun out of control without any warning. The vehicle stopped after it crashed into the guard rail. The contact did not receive any injuries. The police were contacted and a report was available. The vehicle was later towed to a dealer. The manufacturer was contacted and they informed her that an investigator would come out and diagnose the vehicle. The vehicle was not repaired pending the investigation. The failure and current mileages were approximately 3,000.
Driving at low speed, duringleft hand turn vehicle engine stalled out and power steering ceased functioning. Power to radio, lights,etc. Remained functioning. Upon coming to stop in snowbank, placed vehicle in park, pressed ignition button and vehicle restarted.
On august 3rd 2017 i purchased a 2012 dodge journey with 32000 miles. On august 4 2017 i picked the vehicle up. I noticed that evening that the front right headlight was not working. I brought the car back to the dealer and they fixed it. On august 13, 2017 the tire pressure light came on. I went to fill the tire but it seemed fine. I figured it was just a sensor that needed to be fixed. August 15, 2017 the change oil light came on even though it didn't need to be serviced. August 17, 2017 as i went to put the car in drive the car seemed to be pulling and the traction control light came on.then the abs light and the maintenance awd light came on along with the others. The car will hesitate to accelerate and makes a kind of grinding noise off and on. The lights don't always stay on and will come off the screens but eventually they do come back on and grinding underneath the car starts again.
On multiple occasions over the past two or three months, my vehicle loses all power, and at same time the power steering goes out and brakes have to pushed extra hard to get them to work. This has happened when driving under 40 mph in town. It has happened most often within the first 5 minutes of starting the car, but today it happened after i had been driving 30 minutes on the highway and then in town for several minutes. It has happened when slowing down, when accelerating, or when going stable speed, as well as before a turn, after a turn, or while going straight. I have been able to pull over to side of road and stop, put car in park, and restart it. We took the car to a local car repair shop twice, and they could find nothing wrong after hooking it to their computer. The car has 87,756 miles on it. I am concerned that this is unsafe, and i'm worried it could happen at a dangerous intersection or at highway speeds.
This vehicle has electrical issues. The doors lock automatically when the tailgate is opened. The radio and climate control come on by themselves even after turning it off multiple times. The steering makes a whining noise especially when you are turning to the left. The awd and traction control is off and the service awd light comes on. The cruise control stopped working when there was a loud "thump" in the rear end and all the traction and awd dashboard lights came on. All these problems are evident and occur while driving.
Myself and my 3 young children were driving down a pretty dark highway at about 10 pm. 3 hours from home. In a storm and very heavy rain. Vehicle suddenly lost power. When i gave it gas the engine just revved. Lost all power including windshield wipers and power steeringi quickly dropped from 75 to 40 with semis barreling up behind me as i was trying to get to a shoulder to pull off on. Car died and would not restart. We were stuck on the side of the road for 5 hours with no heat and no power to the car. Even callled roadside and they tried to jump it. It would start but then go haywire again. Battery light and etc as well as all others lights come on. It has left me and my kids in the cold more than once. No one seems to know the problem as the battery and alternator are testing fine. Vehicle is now sitting in my drive way and won't do anything. At all.
I purchased this car new on july 23,2012, and almost immediately there was a loud groaning noise from the front end, also started to pull to the right. My first dealer contact was on sept 4, 2012 and worked on the brakes, and this somewhat corrected the problem for about a week. The dealer has worked on the steering and brakes a total of 8 times, replacing the brakes several times, also deglazeing and lubricating and whatever, each time it worked for a week or so. The last time , april 29, 2014, a complete brake job was done on the rear brakes, a front end alignment, and repair the front brakes. This cost me $499.00. Mileage is 46700. They also rebuilt the engine due to head and valve failure. As of may 25, 2015 it is again making the noise and pulling hard to the right.i think chrysler should take this car back. Vin [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While i exited off a highway ramp to proceed on another highway, i put my indicator on to break into highway traffic, my vehicle then lost control by itself and slammed repeatedly onto the guard rails. The vehicle did not come to an immediate stop so i struggled to gain control and the vehicle stopped approximately .45 mi from the accident. It is a new car with a 100,000 miles warranty so i called the manufacturer and made a complaint. They had an investigator come out and investigate the crash and car and i don't know what the end result is because up to this day i have not received a copy of the report or any information on what happened to my carthe day of the crash. I am devastated because i have been without my car ever since. It is still in the manufacturers possession. They do not answer any of my calls or respond to any of my massages. I struggled the entire winter months with my children because we had to walk in severe weather and temperatures. I am a mom with five children and its been a struggle fro me not knowing anything about my car or having it to use. Please help me because this is abuse andinjustice to my civil rights.
I purchased the vehicle on june 15,2012. Unexpectedly, on september 22, 2012 my vehicle lost controlat the location i 287nb exit41a parsippany ramponto 80 e traffic then my vehicle lost control and slammed onto the guard rail repeatedly. I immediately notified john johnson of the incident and i pleaded for them to send me a tow truck because of my 100,000 mi warranty. Further, i contacted the manufacturers chrysler group and explained the situation. Eventually, because of the accident cause and effect they took the vehicle and send for acontractor inspector from pennsylvania to inspect the car.after the inspection, the contractor contacted me and told me he is sending in the report to chrysler and wait a week before contacting them for a copy of the report. Moreover, i followed up, and chrysler could not tell me who was handling my case. Finally, after pursuing my case someone told me that my vehicle case file was closed and sent to thelegal department because it was determined that my vehicle steering wheel went out. Further, i was told that someone would be in contact with me shortly. No one contacted me andseveral weeks passed and i still didn't hear anything from the chrysler group. I tried again until i got an answer and i was told to expect a letter and no further information was provided. Eventually, after a long wait, i received a letter thatstated that my claim is denied and that the inspector did not find any manufacturing defect that caused the accident. I asked for a copy of the report and chrysler refuse to provide me with the inspection report that gathered information from the vehicle imaging onboard computer systems. Additionally, iam still without my car or a car. My family and i have hadpain and suffering and hardship over this ordeal. And i am still making monthly payments for a car i don't have or drive.can you please help me?
On multiple occasions my vehicle will loose all power. If i'm going over 45 it usually restarts itself. If under 40 the steering locks up, all electrical shuts down and i cannot get hazard lights or pull over. I can throw it into neutral and hit the push-to-start and it restarts. Sometimes, like at stoplights, i have had to throw it into park then restart it. There have been a few instances of it not restarting no matter what we try. Through trial and error we got it to start again after serious rocking. I have noticed it happens more if the usb port or aux port are being used, although it has happened a couple of times without those being touched. Has only been happening since the majority of the functions with my on-board entertainment unit went out. Dealership can not diagnose, say they cannot get the problem to duplicate. I have videos of this happening but dealership has not been interested in seeing them.
2012 dodge journey.consumer writes in regards to steering issues, fuel leaks and brake system problems.the consumer stated upon picking the vehicle up from the dealer, it was leaking gas while driving on the freeway. The vehicle stalled.also, there was an issue with the steering......updated 02/11/16 updated 9/27/2017
Power steering return line burst on a cold start 01/17/18 in moorhead mn at about 0 degrees f. He is a new driver as of 09/13/17 and was scared at an intersection when turning left with oncoming traffic that the vehicle was very hard to steer. He avoided an accident narrowly. Despite many many models of the dodge journey vehicle being covered under nhtsa campaign #16v273000, his vehicle isn't. This type of mfr defect should not be presented live in traffic to an inexperienced driver. His exact vehicle model and engine are covered under the campaign if it had a block heater? the lack of block heater had nothing to do with this failure and owners of this vehicle should have been notified.
The contact owns a 2012 dodge journey. While driving at 30 mph, the power steering was difficult to turn left or right. The contact pulled the vehicle over to the side of the road. A police report was filed of the incident however, there was no crash. The vehicle was towed and taken to larry roesch chrysler jeep dodge ram (200 w grand ave, elmhurst, il 60126, (630) 333-9121). The vehicle was diagnosed and repaired. The manufacturer was made aware of the failure. The failure mileage was 69,000.
The dash is starting to warp.
I was using the scissor jack provided with the vehicle to remove a flat left front tire while parked in my garage. The floor was flat and completely dry and free of any oily conditions.the shift lever was in park, the brake set.i positioned the jack as outlined in the owners manual. I then broke the 5 lug nuts loose prior to raising the vehicle.it was very difficult using the jack as it seemed to be straining to raise the suv. I finally got it raised to a level to clear the tire from the floor surface. I removed the tire and just as i did this the jack collapsed and the vehicle dropped.the fender well just barely missed crushing my hand. I took photos of the condition after it fell.i removed the jack and the frame was twisted and the lifting screw was bent.the jack does not have any load rating or certification markings. All it says is 'made in mexico' the foot print pad it sets on looks too small to provide adequate support. I brought the incident up to chrysler representatives and they just made what seemed to be arbitrary remarks the ' i must have done some thing wrong' in the process.my vehicle is still under the original factory warranty but they said i will have to pay a $500.00 deductible.if this jack failed on a flat concrete floor imagine trying to use this device and a angular, graveled road shoulder. This could lead to someone being seriously injured in the future.
Vehicle was traveling on a side street and was struck by another vehicle on the left side just in front of the rear wheel causing it to spin and roll. As you can tell by the pictures attached the side curtain airbags did not deploy either at the time of initial impact from the other car hitting the side of our vehicle, nor did it deploy when the vehicle rolled on it's side and roof. Our concern is why?
Breaks aren't working shop told me about the recall and said there's no air in the lines and no leaking lines tested the master cylinder and no issues but my breaks are still not fully engaging. Trunk doesn't open i've brought it to 4 shops as well as a dodge dealership and non have been able to get the latch to disingage.
In cold weather (30 degree and lower) the rear driver side door will not latch closed after being opened. This has happened for the past 2 years. I found a youtube fix by pulling the car handle up and using a screwdriver to push the latch either up or down then closing the door. However today it happened several times in one day then the door opened (unlatched) while i was driving at a slow speed while the door was unlocked.
The contact owns a 2012 dodge journey. The contact stated that the rear passenger door was filled with water. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 68,527.
The contact owns a 2012 dodge journey. The contact stated that the vehicle failed to start after multiple attempts. Upon exiting the vehicle, the contact attempted to remove her child from the vehicle, but neither of the rear doors would open on either side. The doors also failed to open from inside the vehicle. The contact called suburban ford of sterling heights (40333 van dyke ave, sterling heights, mi 48313, (586) 268-7500), but no assistance was offered. The contact then called ray laethem chrysler dodge jeep ram (18001 mack ave, detroit, mi 48224, (313) 884-7210) and was instructed on how to remove her child out of vehicle. The manufacturer had not been notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.
My awd light is on and when i was driving my suv rear wheels spin my suv around in the middle of the highway and i almost caused an accident. Onhighway 84 going toward mississippi.
Started getting a lot of grunting from the front end when going over bumps and turning into driveway. The dealer looked at it and retightened front end parts and so far seems to be ok. Also the dual temperature control only blew hot air on passenger side. The dealer had to order a new servo unit for the temperature control. The dealer was very good about it.have a lot of same concerns as other peoples complaints.
I purchased this car new on july 23,2012, and almost immediately there was a loud groaning noise from the front end, also started to pull to the right. My first dealer contact was on sept 4, 2012 and worked on the brakes, and this somewhat corrected the problem for about a week. The dealer has worked on the steering and brakes a total of 8 times, replacing the brakes several times, also deglazeing and lubricating and whatever, each time it worked for a week or so. The last time , april 29, 2014, a complete brake job was done on the rear brakes, a front end alignment, and repair the front brakes. This cost me $499.00. Mileage is 46700. They also rebuilt the engine due to head and valve failure. As of may 25, 2015 it is again making the noise and pulling hard to the right.i think chrysler should take this car back. Vin [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Left front wheel hub nut loosened, causing a clunking noise on acceleration and deceleration. Was re-tightened to spec to eliminate the issue.
We purchased a new 2012 journey in march 2012 from are local dodge dealer...bought a new vehicle because we did not want to be shelling outmoney for repairs....have been a dodge customer for some 20 yrs... All in all..i love my journey...can't say the same for the dealer or chrysler.. In march of 2013 at about 12,500 my mechanic suggested i might want to get alignment checked out because the front tires were wearingabnormally...i tried to call the dealer about the warranty to see if this was covered...they never called me back....on6/15/13 at about 13,000...i went back to my guy...he informed me that the front tires were indeed bald already, and suggested i go to the dealer to see what they could do....i was greeting by a very smug, cocky and rude service manager named john.....he told mechrysler does not stand behind the tires orthe alignment.....really john???? even at 13000 you don't see a possible problem ??what did i pay 26,000 $ for ?? at this point john and i exchanged some words and he said you too.....ended up having my guy take care of this...600 $ later, and feeling much safer, i now have two new tires on the front, fixed the alignment and also put in two front camberts. Which he thought were defective from the factory knowing the car has not been hit.. Also have noticed the when driving at lower speeds (10-30) that it seems like the acceleration seems to struggle or wants to skip at times....i have seen this issue mentioned before. While my issues do notcompare to some of these others on here....an issue still the same that cost me 600 $and an issue that will lead me to another dealer when the time comes !!!!!!
On august 3rd 2017 i purchased a 2012 dodge journey with 32000 miles. On august 4 2017 i picked the vehicle up. I noticed that evening that the front right headlight was not working. I brought the car back to the dealer and they fixed it. On august 13, 2017 the tire pressure light came on. I went to fill the tire but it seemed fine. I figured it was just a sensor that needed to be fixed. August 15, 2017 the change oil light came on even though it didn't need to be serviced. August 17, 2017 as i went to put the car in drive the car seemed to be pulling and the traction control light came on.then the abs light and the maintenance awd light came on along with the others. The car will hesitate to accelerate and makes a kind of grinding noise off and on. The lights don't always stay on and will come off the screens but eventually they do come back on and grinding underneath the car starts again.
The contact owns a 2012 dodge journey. While pulling out of the driveway, the contact heard an abnormal sound and suddenly the vehicle failed to move forward. The vehicle was towed and it was discovered that the link on the front axle was fractured. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,000.
I purchased the vehicle on june 15,2012. Unexpectedly, on september 22, 2012 my vehicle lost controlat the location i 287nb exit41a parsippany ramponto 80 e traffic then my vehicle lost control and slammed onto the guard rail repeatedly. I immediately notified john johnson of the incident and i pleaded for them to send me a tow truck because of my 100,000 mi warranty. Further, i contacted the manufacturers chrysler group and explained the situation. Eventually, because of the accident cause and effect they took the vehicle and send for acontractor inspector from pennsylvania to inspect the car.after the inspection, the contractor contacted me and told me he is sending in the report to chrysler and wait a week before contacting them for a copy of the report. Moreover, i followed up, and chrysler could not tell me who was handling my case. Finally, after pursuing my case someone told me that my vehicle case file was closed and sent to thelegal department because it was determined that my vehicle steering wheel went out. Further, i was told that someone would be in contact with me shortly. No one contacted me andseveral weeks passed and i still didn't hear anything from the chrysler group. I tried again until i got an answer and i was told to expect a letter and no further information was provided. Eventually, after a long wait, i received a letter thatstated that my claim is denied and that the inspector did not find any manufacturing defect that caused the accident. I asked for a copy of the report and chrysler refuse to provide me with the inspection report that gathered information from the vehicle imaging onboard computer systems. Additionally, iam still without my car or a car. My family and i have hadpain and suffering and hardship over this ordeal. And i am still making monthly payments for a car i don't have or drive.can you please help me?
Have had my dodge purchased new for a little less than one year.at around 20,000 miles i noticed the tires seemed to be wearing excessively which i thought was strange with new tires.i requested at my next oil change to have them rotated to see if that would help.never paid it much more attention until my traction light kept coming on when driving in regular weather conditions in addition to wet conditions.i contacted the dealer had my car inspected. The suspension and alignment seemed to be fine there was no explanation why my tires at that point 28,000 were balled and down to the tread indicators on all four tires.the dealership contacted kumho who advised i did not have a warranty for regular tread wear and dodge states they have nothing to do with the tires the warranty is through kumho.well would you expect to have an unsafe vehicle to drive because of no tread being left at 28,000 miles?i would not until i contacted kumho to discuss myself and were advised that the tires are made out of a compound that is not meant to last that long and are not of the same material as you would buy a new set of tires of the same brand and size from a tire dealership directly.they make the tires to the manufacturer specifications and they are not meant to last so balled tires at 20,000 miles is acceptable and safe for new dodge journey owners!when i am in an accident with my family because of these tires being made out of a compound that is only meant to last a few miles then someone will here me then i am sure!bad business move to make inferior tires to put on new vehicles and then point the fingers at eachother and no one is responsible!sad!
Issue with 2012 dodge journey crew:dodge only offered 19" wheel but put an undersized 16" spare tire in car. The dimension of wheel dodge used takes a tire that is not readily available and only manufactured by a small number of tire producers. This situation puts an owner in a predicament when a tire fails. Possibly be stuck some where it is virtually impossible to obtain a tire or weeks to get or have to drive long distances on a wheel that is significantly different in diameter than the other wheels. This is not a safe situation.my personal information is not needed by you or any one else. The above statements are facts which speak for themselves. I know from personal experience that the auto manufacturers do not care the slightest bit about a customers concerns. They lie are arrogant and rude and vindictive. The above issue applies to all 2012 dodge journey crew vehicles made at that time.
The contact owns a 2012 dodge journey. The contact stated that the traction control indicator illuminated. The contact called jerry ulm chrysler, dodge, jeep, ram (2966 n dale mabry hwy, tampa, fl 33607, 813-769-5400) and was informed that the vehicle was not covered under nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 87,000.
The contact owns a 2012 dodge journey. While driving 55 mph, the abs failed and traction control warning indicators illuminated. The contact also mentioned that the power steering seized. Once restarted, the vehicle resumed normal operation. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 125,000.
The contact owns a 2012 dodge journey. The contact stated that the abs and the traction control warning lights intermittently illuminated. The vehicle was taken to a dealer (ville platte dodge, 1320 w main st, ville platte, la 70586, (337) 363-6627) where it was indicated that they serviced the vehicle under a manufacturer recall regarding the brakes and within a week the contact noticed an abnormal noise and the brakes had failed to function properly when applied. The vehicle as taken to the dealer more than twice and they had been unable to replicate and diagnose the vehicle after several test drives. The vehicle was included in nhtsa campaign numbers: 15v675000 (electronic stability control, service brakes, hydraulic), and 15v431000 (engine and engine cooling) but was uncertain if the dealer remedied the recall repairs. The manufacturer was notified of the failure. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2012 dodge journey. The contact stated that a loud grinding sound emitted from the vehicle when the brake pedal was depressed. The contact also mentioned that the abs and traction control warning lights illuminated randomly. The vehicle was taken to the dealer where the failure codes were cleared, but the failure was unable to be duplicated. The vehicle was not repaired and the failure recurred. The vehicle was taken back to the dealer on three occasions and the front passenger side speed sensor module was replaced. In addition, the gears slipped and the abs and traction control warning lights illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure and the vin was not included in nhtsa campaign numbers: 15v675000 (electronic stability control, service brakes, hydraulic) and 11v550000 (service brakes, hydraulic). The failure mileage was not available.
I'm not sure where this falls under since i never experienced this issue until this past sunday. My hatch/trunk area opened one minute and when i attempted to open it again it did not open. There is no way to open it and there is no emergency latch, switch or anything to open it from the inside. I feel this is a major safety issue. Any advice will be appreciated.
I'm experiencing an odor that is coming through my vents, it smells like antifreeze but then the odor changed and it smelled like anesthesia and had an effect like it as well. I was driving on my way home from work and had the air-conditioner running (summer 2016) my eyes started to get blurry and the smell was taking over me, i said to myself i think i'm about to pass out ( it was a feeling like i was going under to prepare for surgery)i quickly let the windows down to air out the car.and then i was fine.i did not run the air the rest of the summer. Now that it is winter i was running my defrost and the same smell was there so i quickly defrost and aired out the car.also with it being cold and turning on the heat i still get that anti-freeze smell.sometimes when i am not running anything through the vents a whiff of the smell comes through.i had my car serviced and looked at but they could not find anything wrong and could not detect the foul smell.each time i and these encounters i was driving both in the city and on the highway.this started in the summer of 2016 and it is still happening as of 3/17/17
Radio goes out and vehicle not able to be used all controls in head unit complained about it 6 times and still nothing cant operate lights and safety equiptment
.... Takata inflators.... I wrote a complain today i wrote a wrong dates it was last thursday april 5th that itook my car for recall appt april 5th andthey did steering wiring and cover for engine and umm i started to have problems after recall on late friday on the 6th of april which is friday my car wont start all weeki dont know what to do because no one was home and it was late beccause everybody my family dont get off at 5 soi am waiting for dennis dillion to call me mondayi had no problems bofore the recall noneits not working it wont start at all ccomputer seems so screwed up the steerng is locked and brake is locked lightsblinking and everything else is coming on for no reason and goes off and on and i dont know what they did...bofore i did not have any leak either as well i could not start at all.. I been stuck home all week... I didncall until yesterdaythey were closed and they didnt call so i am waiting i dont know why i waited to long i washoping it be the battery its not the battery. Seems like elctrical problem or pcmwhatever is going on i have noglue because i didnt have any problems bofore the recalli still paying my car payments jeez
I was driving my 2012 dodge journey and my car power just shut down and it won't start. The brake pedal was hard and stiff.my car is completely disabled had to get it tow to my house. I tried to start the car it's not starting at all no peer no lights nothing completely dead
My abs light on the dash illuminated a month after purchasing this vehicle. The dealer shut it off. It stays off a day, month or several months. There is no way to determine how long it will remain off.every time i get an oil change, it is turned off.last week, it would not turn off. I would not be concerned but winters in michigan require the abs functioning. Not sure if this is a problem with other journeys but before spending several dollars on repairs, i though i'd contact you.
Bluetooth / uconnect / voice recognition stopped working
My electrical system totally failed on my 2012 dodge journey, i havehad over 20 fires under hood of this dodge journey i have taken the car over and over to the dealership over a 4 year period they say the dodge told them not to repair the car, so on 2/28/2018 the 2012 dodge journey was totaled by fire, the total car blow up under the car when the electrical system failed the converter fill with gas me and my family nearly died that day to this present day there has been nothing done about these problems before this happened the wiper , the radio , everything would turnon without a switch beening turned on......i nearly had a head on that day 2/28/2018 becauce i had limited steering and brakes when the car blow up , can someone at this agency help with anyof these problems, also there was serious personal injuries that day as well.. Please reply, i have found a lot of other people online with the same problems , always 2012 -2013 dodge journeys with 2.4 liter engines please help.....
My daughter was driving the car when the abs light lit up and never turned off. Then the add service light came on.the car barely stopslike the brakes are just given out.mind you there is less than 30k miles on it.
Dodge recall 2011-2015 2012 dodge journey purchased march 25 2017 - total loss as of april 24th 2017 engine blew during a reverse
Motor burned up cause of a pin hole leak from the radiator that went into the motor, mixed with the oil, being overheated
I purchased a used 2012 dodge journey in september 2015 from lakeshore chrysler dodge and jeep of slidell, louisiana.we have had nothing but problems since driving off the lot.found out after purchase that the car was not inspected prior to dealership reselling it.before i even got home the check engine light came on. I called the dealership and reported issues. They did the oil change and inspected the car and said everything was fine it was "normal noises" however after complaining and complaining the were able to locate and fix the issue with the shifting noises and jolting. We are still experiencing the "normal noise" of three clicks when the engine turns off.we have numerous electrical/computer issues.the air, radio, touch screen, lights, all got off randomly.the system will not respond even if the vehicle is turned off and back on. It works when it wants to. We have issues where the car accelerates faster on its own have to break while car still tries to accelerate.we have had this vehicle in the shop numerous times since the purchase and they "can not duplicate the issue" so they can not fix it. I have provided numerous videos showing and proving the electrical/computer issues we are having. Dodge refuses to do anything to fix the situation. Everything is at our expense. Wants us to pay 150 diagnostic fee on top of having to get rent-a-car for the duration of time the vehicle is in the shop. The dealership has had my car on numerous occasions. One time they had it for over 18 days and said "normal noise" and "could not duplicate" however out of the 18 days they only drove the car 35 miles. I no longer feel safe driving this car. It scares me just to drive to the local grocery which we gotten stuck and had to have towed to dealership. I am so scared & trapped in this car with no way out. Contacting a lawyer this can not be legal to sell defects.
I was driving my suv and while driving my truck stalled and i could not turn it off for several means. The steering wheel locked up and my push start button would not let me turn it off to restart. After 10 mins it let me restart. I had it towed to a car repair shop and they can not find anything wrong . The first shop told me that my oil was mixing with my coolant and visa versa . I then took it to the main shop to have it looked at and they say it's nothing wrong. I just drop my kids off moms before this happen and i just got off the interstate, the possibility of it cutting off while my kids are in the vehicle is dangerous.
My awd light is on and when i was driving my suv rear wheels spin my suv around in the middle of the highway and i almost caused an accident. Onhighway 84 going toward mississippi.
Coolant leak under intake.. Repair shop said he had same identical vehicle come in less than a month ago same concern.. Vehicle overheated and could smell something burning after hours of labor service manager sealed and replaced the hose. But says to check see if there was a recall since he had another vehicle come in.
Coolant was low so it was filled with coolant. The reservoir was low again the very same day and the car was overheating (as well as the ac not working properly and blew hot air even when using cold) on the highway, barely making it to destination. The first diagnosis was an air vacuum caused a leak. The problem keeps reoccurring after the supposed fix.
My car is throwing off a check engine light an it indicates it's my catalytic converter, my engine has an knocking sound also, and when i apply pressure on my brakes there's a delay of stopping. While i'm driving city/highway.
The antennae allows water to enter underneath it, seems its not fully sealed all around and it allows water to enter vehicle. Liner has water rings and rear left floor gets pretty damp. Saw the same water rings in a 2010 journey. Rusting out any metal and or electrical components not seen.
I have had my speed censor and wheel bearing repaired twice very closely together and it now needs done again. My abs, traction, and awd lights are all on. When they are all on, i have no traction at all and slide all over the place. It is very unsafe and i feel like my car is a death trap. I have put over $10,000 into my car in less than 3 years for unnecessary maintenance.
The vehicle was parked in my driveway. I tried turning on the car and it wouldn't turn on. Allthe dashboard lights work, it locks and unlocks with key, absolutely everything works fine but won't turn on even after replacing with a new battery. This issue is ridiculous and dodge needs to fix it asap. I will never buy dodge again.
I've seen there has been a recall on the abs unfortunately my vehicle was made a month later. My abs light, break light, air bag light and the carslippery light is on.
The heater works great on the driverside and blows cold on the passenger side no matter what you do.autostart doesn't work when it's cold out, thought that was the point of it but guess not.makes a really loud winding noise when i starting it,also goes into gears hard most of the time. Got the hard to find 225/55/19 tires on it and my brakes make a lot of noises. My front end makes a bunch of popping and grinding when turning left or right going forward or backwards, heatsheild is falling off around the driveshaft. Service all wheel drive light comes on often, the park assist stopped working ,taillights flickering often, one of my fobs works when it wants to even with a new battery.driver seat is also starting to act up to having to wiggle the switch around to make it work. No one wants to fix the problems with my journey rt making me regret getting this suv i was practically forced into buying/trading it and when i went to the place of purchase a few days after getting was promised these issues fixed and i'm still waiting will not put my children in this car going to get rid of this nightmare soon as i get the chance since this so called 4star safety raiting is bs don't feel safe at all
The instrument panel which controls your ability to turn on radio, tape player, and heating/air conditioning has gone out.i purchased this car in november 2013, and it's unfortunate for me that i did.another failure of this automobile is when it rains heavily, my back doors fill with rain water.you can hear it inside of the doors.it makes me believe that the car was in some type of flooding condition.my back wheel on the drive's side also has a brownish-red tinge that appears to be rust.i am disappointed.did i see the correct report of the reliability of the car?when you place the key in the ignition and start, or use any of the modes on the ignition, the screen was constantly stating, "loading," andit turned black and is out.this happened before in 2014 and i thought that maybe it was just a glitch, but it isn't.
Driving down the highway or street, car completely shuts off, causing loss of brakes and power steering. Will restart after several attempts but is dangerous on the interstate or while passing or driving down the highway. Has happened on several occasions. Mechanic code pulls dead battery but battery changed and still shuts off.
The contact owns a 2012 dodge journey. While operating the vehicle, a chemical odor was present. The contact became ill from the chemicals used to manufacturer the vehicle. Medical attention was not received. Salinas valley ford lincoln (1100 auto center cir, salinas, ca) was notified and did not assist. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 78,000. The vin was unknown.
Over heating and running hotter than usual. Unusual smell from engine when accelerating quickly. Popping when making sharp turns. Air conditioner turning on and off or up and down randonly
Abs, awd service , the vehicle loses power and stop, have to turn car off and back on
Crankshaft sensor and 2 camshaft sensors had to be replaced.going uphill on a bridge that i travel 2x a day for 365/year, it decided to cut off while going up the bridge, i went from 52 mph to 0 mph and coasted to the foot of the bridge, it would sputter when trying to turn on and then after 20 - 30 mins, it turned on as if nothing happened and i drove home. The next day tried to drive over the bridge and it did the same thing going up hill. It just stopped. Mechanic says i had 2 bad camshaft sensors and 1 bad crankshaft sensor. The car still hiccups and shutters and acts like it is going to cut off again as i go uphill with the air conditioner on. I really believe in my heart the air conditioning is draining the power and somehow causing adverse affects elsewhere, i just dont know how i can prove the correlation.i don't feel like replacing those sensors is the end all to the story. I just don't know what else to do.
Car has periodically stalled while driving 10+ times over the last six months.it has been to the dealership and they attempted fixing a couple of items...one was under warranty and one cost over $200 to repair.yet, the car stalled again two times a month after the last repair. Stalling usually happens while slowing down and about to make a turn.it has happened three times while pulling into my driveway, which has a slight incline.
I have had trouble with heat every winter for the past four years. I have paid thousands of dollars on this every winter and will work for that season only.
I was driving on very busy highwayi-270 in columbus ohio my car stop on me on the highway that happens back in 2/14/2018 i started it back keep going luckily no accident occurred through that week continue doing it i take to shop get it fixed.on 7/3/2018 he started it's again am scared to drive my car that am paying for i don't know what to do he cost much last time i fixed it. His making strange noise from the dashboard often i don't know where the noise is coming fromam really scared to put my family in its because that our family car
Since i purchase my car, the radio has gone out of conto andconstinley keep changing the channels and won't stop. While driving my radio and hvac turned off and interior light came on. Now my gears hesitating to shift (sticking) when turning making a loud thump.this all happens while driving on a highway, street. If i hit a bump, my radio would change channels
We had issues with the differential, updates needed and dodge has no clue. But now this...we have a 2012 dodge journey that is acting very strange. It started with the headlights being on, even when they were off (we do not have automatic lights)...then after the car was off, the headlights would flash on and off every 10-30 seconds, we would have to undo the battery to keep it from dieing. We replaced the headlights switch and it still does and added a symptom. When my husband would manually lock the doors, it would unlock by itself. We were told it was the tipm which has to be done by dodge.not sure what it will do next!
Vehicle turns off while driving without warning, even at full speed. This happens while i am drving anywhere including the highway
Over the last month my car will all of a sudden die while i am driving it.when it happens i lose power steering and brakes. I am not able to get out of traffic.my vehicle will go from 65 mph to 0 mph in seconds and stop where i may be.it has happened numerous time on the highway.this week it started to happen while on main roads.when it happens the check engine light will come on for a short time and the car will continue to try and restart itself but by the time i get the car to my mechanic the check engine light is off and not diagnostic codes are found.the car is unsafe to drive and the defect is unknown.
While in motion my car cutt off on several occasions but came right back on.last night while in motion my car completely shut off and did i not turn back on.i take good care of my vehicle as far as maintenance.so far i've spent a lot of money on a vehicle that i bought new.i've had to replace the alternator and also replaced the thermostat housing.i got all the work done at the dealership where i bought my car.
Our back-up camera goes dark frequently or flips upside down while backing up and we almost hit a childt that ran behind us suddenly.also, the vehicle won't shift into low gear when in automatic and going up hills, but shifts in manual,and it suddenly just slows down while in drive, which has caused us to almost get rear-ended several times.finally, our tire sensors show low pressure, but when we replaced them all the tire symbol still showed up.because our engine light is on, we took it in for a diagnostic.we were told the only problem is that we need a software update that would correct all these problems.we were told we would have to pay for it, but it seems it should be a recall item because of the safety issues.
The passenger side heat stopped blowing warm and became only cold air. Found out by having heater core replaced that its because of casting sand left over on engine block and the angle of heater core causes it to buildup and prevent the heat from the core into the passenger side. New heater core already clogged no heat on either side. When they replaced it was dodge dealer and they flushed everything they said.
I have tried to get my vehicles in for their recalls however the dealership can never get the vehicles done in a reasonable time frame. I can make an appointment and have everything set up for a 30 minute fix and as soon as the car gets there it's well we will need to keep it for 48 hours before we can work on it. My other vehicle is a takata recall and it's been on a waiting list for over a year to came in.
I drove my vehicle for about 30 miles, upon arriving home and removing my children from the car i smelt something burning. I couldn't locate where the smell was coming from and just decided to keep an eye on it. On the 21st of july again after driving a decent amount, maybe 25 miles, and removing my children from the car i smelt burning. When going to the passanger side of my vehicle the smell was stronger, at that time i noticed smoke coming from my rear passanger tire area. I have taken my vehicle to two seperate mechanics, including the dealership where i purchased my car and have been told different things as to what exactly is wrong. I also happen to be 4 days away from my warranty expiring and have a feeling that may be causing the difference in diagnosis. I have spoken with chrysler directly and also have been told that my warranty will not cover anything if the dealership does not figure out the issue by tuesday (the 28th and last valid day of my warranty) even though the complaint and diagnosis had been made today. I have been aware of a recall on other 2012 dodge journey's but according to various recall information sites my vehicle does not fall in the manufacturing date range which i do not believe should be excluded since it is having the same issues as what the recall was put out for. Between both mechanics i have been told brake pads need replaced, rotors need resurfaced and/or replaced, and one of the mechanics expressed that there was either a caliper issue or brake line issue which would be causing the burning and smoking (my vehicle is only 3 years old and only has 24k miles on it.) dodge has refused to acknowledge this issue which is covered by my warranty and the warranty will not pay for the replacement unless dodge says the caliper/brake line has an issue.
The engine ha a clicking noise
They're are recalls for all the issues i'm having with my vehicle but when i put the vin in it doesn't fall under the recall list. I don't see how they can choose what cars to fix if the same problems and parts are on all them. So i guess dodge is definitely not the vehicle to buy since they don't stand behind they're work. I was driving and the abs light and traction control light came on and cruise control stopped working. And from what i've been told it's the brake sensor and that's one of the recalls my vehicle vin doesn't fall under.
I have been reading about my issue all too often online and have yet to see any resolution at all.i have a 2012 dodge journey and honestly it is scary driving it! the car actually shuts off in the middle of the road without warning. The issue it keeps showing is a crank sensor code. The sensor has been replaced 3 times now! it is also not an easy job since on an all wheel drive model, there are many hours involved to replace it.but if you're on the highway and driving normally the car will die at any moments notice and give no warning. Seems like there are many many others having the same issue. If you do a quick search and type dodge journey dies while driving you will easily find many people with same issue. Many people spending their hard earned money on repairs that get them nowhere! this really is sad and dodge has done nothing to help except continue to put peoples lives at risk and taking their money for repairs!please help!i have been having this issue over 30 times in the past few months!the car is not safe to drive
Engine shut down while entering highway but all lights still work, i was barley able to coast to side. Electronic throttle control is the issue according to my dash symbols.i have looked online and see lots of these problems. This has now happened 3 time in 2 days.when i try to restart i get the etc error symbol on my dash, car just keeps trying to turn over but cannot.i have been able to start the engine usually after 15 min of sitting.i have not went to the dealer yet.i was hoping to find a recall since my warranty was only for 36000 miles.
My vehicle has been constantly stalling out while in motion and it is unsafe to drive. My vehicle also picks up speed randomly without excelling the gas pedal. I have a family of five and due to this issue we are having to borrow other vehicles. Its sad that dodge has not done anything about this issue as i see 100's of people have been making the same online reports. I have one year left on this vehicle and was so happy until this issue arose. I do not want to start over with a vehicle & due to so many complaints i feel like dodge should at least waive down payment deposits to get these vehicles off the road before a huge lawsuit is done against them.
/012 dodge journey 2.4 litter. While i drive the cruise control will engage automatically at 30 miles per hour. The car rapidly accelerates. I have to hit the brake to cancel it out.
The contact owns a 2012 dodge journey. The contact stated that the vehicle hesitated while driving. The accelerator pedal traveled to the floorboard and the vehicle decelerated. There were no warning indicators illuminated. The vehicle was taken to antwerpen dodge ram (5717 baltimore national pike, catonsville, md 21228, (410) 744-7400) where it was diagnosed that the catalytic converter needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was currently making a loud abnormal humming sound. The manufacturer was not made aware of the failure. The failure mileage was 86,269. The vin was invalid.
My car is exhibiting all of the problems that other 2012 dodge journeysare under a recall for, regarding the abs, and traction control, but i'm being told by the dealer that my car isn't covered under this recall.i have resurched and quite a few people are having this same issue, and being deniedthe recall. The recall needs to be expanded. My car has 110000 miles on it. I had the brakes changed last year by the dealership,and they have continued to make noises like a spinning rusty wheel, and now i have lost my abs, and traction control, which then takes my cruise control. Cars should not come apart just because they reach the 100000 mile mark. I can clearly see i'm not the only person dealing with this same issue, so they need to look into this!
The contact owns a 2012 dodge journey. After the vehicle was parked in the driveway, it surged forward. The contact was almost pinned to a fence in her yard. There were no injuries. The contact had just shifted the vehicle into park and exited while the vehicle was still running. The contact had to circle back around to the driver's side, enter the vehicle, depress the brake pedal, and press the push button ignition. The vehicle finally stopped. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 148,000.
Driving on highway had to pull over. Put hazard lights on grass was wet. When done we got stuck so i out the abs button on and the traction and abs lights stayed on the dash for 20 miles, then they turned off for a brief moment and they've been on ever since. Computer module at our local store is not giving a problem when plugged into the fuse box with their handheld computer.
Purchased new in 2012. Dodge journey sxt the tires developed cord separation at 22,000 km. Manufacturer kumho. Neither chrysler nor kumho would offer any compensation. Even had 4 wheel alignment done that checked out ok to make sure it was not the problem. Replaced them with american made tires and so far no issues.my advise to new car purchasers is have tires if off shore replaced with domestics as part of offerto purchase. Secondly vehicle to date only has 37,000 km and brake rotors developed a warp. Pulsation is being feltupon moderate braking. I am not one to be hard on brakes and have never had to panic stop thus not having to over heat the brakes. Next issue the cruise control will not engage when the button is pushed. The clock on the radio does not keep time . This is not our daily driver and the warrantyhas run out time wise. To date only just over 37,000 km. I own 2 other n.a. Vehicles by gm and ford2001 and 1999 respectively . The 01 sunfire 455,000 km4 sets of pads and original rotors and drumsand f150 with 157,000 2nd set of pads and original rotors so you can see it is not a poor driving style. Very disappointed with chrysler products . Have to take the journey back to dealer for service to see what can be done and will be getting hold of chrysler rep, this one is more in the shop than in my driveway thanks to gm and ford for keeping me rolling.if no positive results from dealer or chrysler i will not recommend their product to anyone from my experiences. I hope some one at chrysler reads this comment.i would certainly like to hear their response. Having read many forums only to find out many are having the same issues with the same vehicles.
I was driving at 830pm and had at least 120 miles on the same road and set the cruise control to 68mph, the legal speed was 65mph and there was light traffic. As my car approached a small hilly incline, it failed to maintain the 68mph, dropping to 60mph, and then upon reaching "the top" it accelerated rapidly reaching high rpms roughly 5500 6000 and over compensating to as much as 77 before slowing down to the preset speed. After doing this 3 more times, i pulled over turned off the car and started it up, hoping it may just be a quick fix. It once again did it and i refrained from using the cruise control for the remainder of my trip. On my way back, i once again tried the cruise control again and saw the same results. Upon returning home i called my dealer and they told me they would look at it at my next appointment which was 10 days later. 2 days prior to me bringing in the car, i tried it for a third time, this time set at 45mph, same as legal speed limit, while continuing up from a parkway onto a bridge entrance, the car did it again and nearly sent me flying into the back of a truck but i was able to break fast enough to slow down and do a minor swerve within my lane to avoid it. This was immediately followed by a low engine coolant warning and i pulled over as soon as possible. The coolant reservoir was well above the minimum level, however had orange coolant on top of it. I cleaned up what i could and did below speed limit home.this was my second issue with the coolant warning, at 1150 miles i brought it in and the dealer found no codes that it even occurred and therefore did not fix a thing. Upon dropping off my vehicle, they did not seem at all concerned and thought i was making it up. I do not feel safe in my own car.
Takata recall i was driving home while at a stop light i smelt a burn odor. I was just a 1/4 of a mile from home so i drove it home. Upon parking i noticed there was a small spot under my car forming. About the size of a quarter. Check all my fluids and and nothing was low. The next day it started and ran ok until it was ran for about 15 then once again the smell and now a low growling. I pulled off the road and parked at a gas station. I had a local shop look at my car and they determined my transfer case is broken. I have been having issues with my car when accelerating it would pull sharply to the right when it shifted gears. Was told there was nothing wrong with my car. It shouldn't try and change lanes when you accelerate. I have almost hit the car next to me just by accelerating. I have also been driving along and have my car turn off. I had to coast to the side of the road, put it in park and start it again. This has happened on four different occasions. The stalling happened on the highway while the transfer case was on city street.
The contact owns a 2012 dodge journey. While driving 30 mph with the accelerator pedal depressed, the vehicle failed to accelerate. The vehicle stopped moving and the stability and traction warning indicators illuminated. The vehicle was towed to 5 corners dodge chrysler jeep ram (1292 washington ave, cedarburg, wi 53012, (262-375-3900), but the failure could not be duplicated. The contact mentioned that the failure occurred at least three different times. The contact found nhtsa campaign number: 15v675000 (electronic stability control, service brakes, hydraulic), but the vin was not included because the vehicle was manufactured in february of 2012 versus april 12, 2012 to april 14, 2015, as the recall stated. The manufacturer was not made aware of the failure. The failure mileage was 107,000.
I was driving onto the entrance to the expressway and my car would not pick up speed. It started hesitating and would not pick up speed, the esc light came on and started blinking as well as the etc light came on. I immediately got off the expressway at the next exit when i came to a stop , the car stalled and cut off i could have been rear ended i put my flashers on and started the car it started but it was still hesitating i pulled over in a car parking lot and turned it off i turned it back on again and drove home slowly and made an appointment to the car dealership the lights did not come back on i feel very very unsafe driving this car.
I was driving my car at approximately 50 miles per hour, when it seems like my steering or the wheels seemed "off.'i checked to make sure all of my tires were correctly pressured and they were, so i kept driving. Approximately 20 miles down the road, well going approximately 60 miles per hour the electronic stability control light came on post flashing and with an off symbol underneath it in two separate locations. Also the red lightning bolt symbol came on as well. At the same time that the lights came on my car decelerated at a rapid pace, which was not at all safe on the highway. I immediately turned on my flashers and pulled to the side of the road. After getting on my phone to see what it could be, i decided that i would limp home with the car so i could research a little further what was going on at home. While i was driving home afterward, the car never got faster than about 20 miles per hour and accelerated at a very, very slow pace.the air conditioner no longer worked and when i had to drive up a very small hill, the car seemed like it would stop completely.
The contact owns a 2012 dodge journey. While driving at any speed, the abs indicator illuminated and the cruise control failed to operate. The vehicle was taken to an independent mechanic who diagnosed that the control module for the abs system needed to be replaced. The dealer was not contacted. The manufacturer was made aware of the failure and stated that there was no recall. The contact was referred to nhtsa. The vehicle was not repaired. The failure mileage was approximately 95,000.
As i am drive my car will slow down almost as if itā€™s gonna shut off then began to rev up and feel as if itā€™s jumps back into gear. I been looking through issues with this car and i see the transmission solenoid has been a problem. Seems as if this is the issue with my vehicle.
My 2012 dodge journey rear windshield wiper is acting up. It won't start unless the wiper switch is off and the car is in reverse. It will not work if i have the switch on. Also, i have one tail light that's bothersome. If i open any of my doors, all of the tail lights work. When i turn my lights on, one of my tail lights appears to be out along with my license plate lights. I'm not sure what could be causing these problems.
When opening the back hatch, all the doors will randomly lock or unlock. The hatch light does not work. The rear window, back hatch, wiper cleaner will not work. Attached is a picture of the wiring harness for the back hatch. All the wires have been cut just from regular opening and closing of the hatch due to the fact where it is located and that when the hatch is closed it bends all that wiring in half. As you can see from the picture at least 5 are completely broken and many more are almost completely cut.
This issue occurred regardless if the car was in motion or stationary.it also occurred if the motor was turned on or not.the license plate light was out, but it was not a bulb issue.the center rear brake light (on the tailgate) was out, but it was not a bulb issue.this is a safety issue.the tailgate wiper would not return to the home position when turned off.it would remain wherever it was when the switch was turned off.this was a visibility issue.the key-less entry fob would not unlock the car doors.this was not a fob battery issue.this was very problematic for passenger doors which could not be unlocked from inside or outside the car.this was brought to a dealer for repair.they diagnosed the car with having split wires in the lift gate.i am concerned that split wires could have caused a short and eventually a fire.additionally, a short could have caused other electrical systems of the car to fail while in motion.
I was driving down the highway with my two kids when i had turned my bright lights on then off again as cars were coming when the windshield wipers turned on. They will not turn off, the high beams won't turn on and my blinkers do not work as well. Everytime i start the vehicle the windshield wipers turn on and cannot be turned off again. Everything in the switch that controls all of these features is useless and a huge safety issue. Luckily we were not hit turning off the highway headed home.
The contact owns a 2012 dodge journey. The contact stated that the heater failed to function and could not defrost the windshield. The vehicle was taken to an independent mechanic where it was diagnosed that the heater core needed to be replaced. The vehicle was taken to courtesy chrysler dodge jeep ram (440 28th st se, grand rapids, mi 49548, (616) 452-2143) where it was diagnosed that the heater core, radiator, thermostat and oil cooler needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided case number: 68252569. The failure mileage was approximately 127,000.
Issue with 2012 dodge journey crew:dodge only offered 19" wheel but put an undersized 16" spare tire in car. The dimension of wheel dodge used takes a tire that is not readily available and only manufactured by a small number of tire producers. This situation puts an owner in a predicament when a tire fails. Possibly be stuck some where it is virtually impossible to obtain a tire or weeks to get or have to drive long distances on a wheel that is significantly different in diameter than the other wheels. This is not a safe situation.my personal information is not needed by you or any one else. The above statements are facts which speak for themselves. I know from personal experience that the auto manufacturers do not care the slightest bit about a customers concerns. They lie are arrogant and rude and vindictive. The above issue applies to all 2012 dodge journey crew vehicles made at that time.
Mastercraft glacier grip ii tires 4225 65 r16 installed 10/27/2016.less than 25,000 miles on tires and 2 tires on had tread separation. Minor crack fractures that leaked air out.i had to keep putting air in tire. Once pumped up to tire specs hold air. So dealer didn't find nothing wrong till it kept happening and i made then dismount and check inside and out and all around. Found from inside micro cracks in tire tread. Per dealer manufacture defect.
I have had my speed censor and wheel bearing repaired twice very closely together and it now needs done again. My abs, traction, and awd lights are all on. When they are all on, i have no traction at all and slide all over the place. It is very unsafe and i feel like my car is a death trap. I have put over $10,000 into my car in less than 3 years for unnecessary maintenance.
The contact owns a 2012 dodge journey. The contact stated that when the brake pedal was depressed, the air bag warning indicator illuminated. A loud abnormal noise was heard from the front end of the vehicle. Autonation chrysler dodge jeep ram spring (21027 i-45, spring, tx 77388, (281) 715-6927) diagnosed that the wheel wiring needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 129,000.
We purchased a new 2012 journey in march 2012 from are local dodge dealer...bought a new vehicle because we did not want to be shelling outmoney for repairs....have been a dodge customer for some 20 yrs... All in all..i love my journey...can't say the same for the dealer or chrysler.. In march of 2013 at about 12,500 my mechanic suggested i might want to get alignment checked out because the front tires were wearingabnormally...i tried to call the dealer about the warranty to see if this was covered...they never called me back....on6/15/13 at about 13,000...i went back to my guy...he informed me that the front tires were indeed bald already, and suggested i go to the dealer to see what they could do....i was greeting by a very smug, cocky and rude service manager named john.....he told mechrysler does not stand behind the tires orthe alignment.....really john???? even at 13000 you don't see a possible problem ??what did i pay 26,000 $ for ?? at this point john and i exchanged some words and he said you too.....ended up having my guy take care of this...600 $ later, and feeling much safer, i now have two new tires on the front, fixed the alignment and also put in two front camberts. Which he thought were defective from the factory knowing the car has not been hit.. Also have noticed the when driving at lower speeds (10-30) that it seems like the acceleration seems to struggle or wants to skip at times....i have seen this issue mentioned before. While my issues do notcompare to some of these others on here....an issue still the same that cost me 600 $and an issue that will lead me to another dealer when the time comes !!!!!!
Have had my dodge purchased new for a little less than one year.at around 20,000 miles i noticed the tires seemed to be wearing excessively which i thought was strange with new tires.i requested at my next oil change to have them rotated to see if that would help.never paid it much more attention until my traction light kept coming on when driving in regular weather conditions in addition to wet conditions.i contacted the dealer had my car inspected. The suspension and alignment seemed to be fine there was no explanation why my tires at that point 28,000 were balled and down to the tread indicators on all four tires.the dealership contacted kumho who advised i did not have a warranty for regular tread wear and dodge states they have nothing to do with the tires the warranty is through kumho.well would you expect to have an unsafe vehicle to drive because of no tread being left at 28,000 miles?i would not until i contacted kumho to discuss myself and were advised that the tires are made out of a compound that is not meant to last that long and are not of the same material as you would buy a new set of tires of the same brand and size from a tire dealership directly.they make the tires to the manufacturer specifications and they are not meant to last so balled tires at 20,000 miles is acceptable and safe for new dodge journey owners!when i am in an accident with my family because of these tires being made out of a compound that is only meant to last a few miles then someone will here me then i am sure!bad business move to make inferior tires to put on new vehicles and then point the fingers at eachother and no one is responsible!sad!
Purchased new in 2012. Dodge journey sxt the tires developed cord separation at 22,000 km. Manufacturer kumho. Neither chrysler nor kumho would offer any compensation. Even had 4 wheel alignment done that checked out ok to make sure it was not the problem. Replaced them with american made tires and so far no issues.my advise to new car purchasers is have tires if off shore replaced with domestics as part of offerto purchase. Secondly vehicle to date only has 37,000 km and brake rotors developed a warp. Pulsation is being feltupon moderate braking. I am not one to be hard on brakes and have never had to panic stop thus not having to over heat the brakes. Next issue the cruise control will not engage when the button is pushed. The clock on the radio does not keep time . This is not our daily driver and the warrantyhas run out time wise. To date only just over 37,000 km. I own 2 other n.a. Vehicles by gm and ford2001 and 1999 respectively . The 01 sunfire 455,000 km4 sets of pads and original rotors and drumsand f150 with 157,000 2nd set of pads and original rotors so you can see it is not a poor driving style. Very disappointed with chrysler products . Have to take the journey back to dealer for service to see what can be done and will be getting hold of chrysler rep, this one is more in the shop than in my driveway thanks to gm and ford for keeping me rolling.if no positive results from dealer or chrysler i will not recommend their product to anyone from my experiences. I hope some one at chrysler reads this comment.i would certainly like to hear their response. Having read many forums only to find out many are having the same issues with the same vehicles.
After 60mph have vibration wen touch tha brake pedal
Automatic transmission has some problem too.
The first time i took for inspection at dealership, service engine light on. They said code was 6th cylinder and reset, and had to come back next day. It recently came on again and now have to take back to shop, because the power and engine hesitates, has issues going up hills, and scares me on long rides. It is now past the 35,000 mile and into my extra warranty i paid for. Tires all wear badly too, car needs full alignment. Hoping they will not just reset and actual fix the 6th cylinder, unfortunately the light comes and goes. Its not the tires that are a problem, it is the bad alignment causing it to wear wrong. Tires aren't covered under warranty, so that is not acceptable to leave the cause of the defect unfixed so every new tire you put on gets ruined. If they fix 6th cylinder will let you know, but be careful, losing power while driving and the hesitation is terrifying with kids in car.
I purchased the vehicle on june 15,2012. Unexpectedly, on september 22, 2012 my vehicle lost controlat the location i 287nb exit41a parsippany ramponto 80 e traffic then my vehicle lost control and slammed onto the guard rail repeatedly. I immediately notified john johnson of the incident and i pleaded for them to send me a tow truck because of my 100,000 mi warranty. Further, i contacted the manufacturers chrysler group and explained the situation. Eventually, because of the accident cause and effect they took the vehicle and send for acontractor inspector from pennsylvania to inspect the car.after the inspection, the contractor contacted me and told me he is sending in the report to chrysler and wait a week before contacting them for a copy of the report. Moreover, i followed up, and chrysler could not tell me who was handling my case. Finally, after pursuing my case someone told me that my vehicle case file was closed and sent to thelegal department because it was determined that my vehicle steering wheel went out. Further, i was told that someone would be in contact with me shortly. No one contacted me andseveral weeks passed and i still didn't hear anything from the chrysler group. I tried again until i got an answer and i was told to expect a letter and no further information was provided. Eventually, after a long wait, i received a letter thatstated that my claim is denied and that the inspector did not find any manufacturing defect that caused the accident. I asked for a copy of the report and chrysler refuse to provide me with the inspection report that gathered information from the vehicle imaging onboard computer systems. Additionally, iam still without my car or a car. My family and i have hadpain and suffering and hardship over this ordeal. And i am still making monthly payments for a car i don't have or drive.can you please help me?
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