We found the following complaints for DODGE JOURNEY (2009)
Read complaints for DODGE JOURNEY (2009)
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
While driving the vehicle on a highway at 55 mph, all functions of the vehicle dash stopped working ( speedometer, rpm, all lights etc.) and the windshield wiper blades started going as if they were on even though they were not.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
All of the buttons stopped working in the driver's side door, along with the two back doors. The windows, locks, etc do not work because of this. The airbag light keeps turning off and on. Now all of the wiring is acting like it is messed up. The brake lights keep coming on, the car randomly won't start, the overhead light comes on when the right blinker is used. Now the car won't shift out of park 8/10 tries. The car also acts like it loses power randomly while driving in town. These problems have been listed as recalls, yet my car is not on the list.
The contact owns a 2009 dodge journey. The contact stated that another vehicle crashed into the rear of the vehicle. The air bags failed to deploy. A police report was filed. The contact sustained minor injuries to the chest and hands that did not require medical attention. The vehicle was deemed totaled. The manufacturer was not made aware of the failure. The failure mileage was 125,000.
There is something wrong with the air bag system or the air bag sensor.the air bag light has been lit since around the beginning of this year.
The contact owns a 2009 dodge journey.the contact received notification of nhtsa campaign number: 14v373000 (air bags , electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was concerned for their safety. The contact had not experienced a failure.
Left driver door wiring issue causes both front power window controls on driver side not to function when statiinary & driving. Intermittent dash warning lights flash & windshield wipers activate without driver initiation while driving. Airbag & seat belt dash warning light comes on intermittently while driving. Check engine for powretrain control module comes on intermittently while driving.
The contact owns a 2009 dodge journey. While driving approximately 5 mph over a pothole, the vehicle stalled without warning. The failure occurred on several occasions. The vehicle was able to restart. The contact received notification on nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000. The vin was unavailable.
The contact owns a 2009 dodge journey. The contact stated that the recall notice for nhtsa campaign number: 16v047000 (air bags) was received in march. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the part needed (orc module) to repair the vehicle was still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Part distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Head on collision and air bags did not deploy.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. ...updated 03-10-16
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that while driving approximately 40 mph, the vehicle stalled without warning causing the contact to crash into a ditch. The air bags failed to deploy. The police report was filed. The contact sustained a concussion which required medical attention. The failure had occurred on another occasion. The vehicle was not diagnosed or repaired. The vehicle was included in nhtsa campaign number: 11v139000 (electrical system) but the contact was not sure if the recall was related to the stalling failure. The manufacturer was notified of the issue. The approximate failure mileage was 100,000.
The contact owns a 2009 dodge journey. The contact received notification of nhsta campaign number: 14v373000 (electrical system, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.
The orc module on my vehicle may malfunction due to corrosion of the power supply integrated circuit which could result in an illuminated airbag warning lamp with the possibility of no airbag deployment in a crash necessitating airbag deployment or an inadvertent airbag deployment without an illuminated airbag warning lamp. As of january 2016, parts were not going to be available until an estimated timeframe of the second quarter of 2017.
We are very concerned, my wife nothing in the car with the child every day, and the dodge homestead in florida does not answer, not forbik you run the air bag, or, nor the electrical system, you will block placed, god forbid pass an accident.
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that while driving at approximately 50 mph, the left and right turn signals and the horn failed to operate when activated. In addition, the windshield wipers operated independently and the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the vin was included in nhtsa campaign number: 14v373000 (air bags , electrical system). The failure mileage was 113,609.
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Ma 10/19/15the vehicle was repaired. Updated 3/21/2016updated 05/16/16.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 03/15/16*lj
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (air bags). The part to do the repair was not available.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign numbers: 14v373000 (electrical system, air bags) and 16v047000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was given an appointment by the dealer while she was out of town. The contact stated that she was unable to keep the appointment and, when she came back, the ignition key did not work. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.
2009 dodge journey.consumer writes in regards to wireless ignition node module detents recall notice issue.the consumer received a recall 14v373000 last summer, and is waiting for a follow-up notice.the dealer informed the consumer, the parts were not available. Updated 11/24/15.
There was a recall on the airbags & airbag module.. They supposedly replaced.. The electrical wire is now messed up bc the airbag light keeps coming on & off, the drivers side front door control lock to lock the car will not work, now engine light comes on & off and the transmission was replaced, all new components, driving the car on jan 4th 2020 & the engine just stops on me at traffic light..this car has had nothing but problems after problems from the 1st day i bought it from the sales agent that lied to me about everything.. There are recalls on my car that still never got replaced.. I am the new owner of this 2009 dodge journey sxt on (2/16/2018)..i was told i'm the 2nd owner, i am the 4th owner and was lied about if this car was in a accident.. It was in a accident to do with the transmission stopping and the ppl that had this car b4 me the report says it was side swiped passenger side on (10/18/2017)..found out more about the car i bought was in a major flood so someone didn't tell the truth & i was sold a car that has water damage & they covered it up and i been complaining since i bought this car... Something isn't right with this car & i got ripped off, this car the transmission stopped on me and i almost got in a bad car accident..i've had a mechanic at a dodge dealership tell me & my dad i was sold a car that has water damage etc... I am having problems with the airbag light on & off and this was a recall and should be redone, the engine light is faulty and the steering wheel and electrical still, along with the fob ignition switch..
Recall with the airbag for other van's. My airbag light is constantly on and returns after being cleared. Car's airbags have never been deployed.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2009 dodge journey. While driving approximately 65 mph the air bag light illuminated. The vehicle was taken to a local mechanic who performed a diagnostic test that located the failure in the drivers side door wiring. The vehicle was repaired. The manufacturer filed report 20274743. The failure and the current mileages were 42,000.
The contact owns a 2009 dodge journey. The contact received notification nhtsa campaign number: 14v373000 (electrical system, air bags) however the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact did not experience a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.updated 04/13/16*lj
The contact owns a 2009 dodge journey. The contact received nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the vehicle stalled and the service engine warning light illuminated. The failure occurred several times. The vehicle was taken to a dealer where the failure was unable to be determined. The vehicle was taken back to the dealer who replaced the win module four times and the failure recurred. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) but the part was not available. The manufacturer was notified of the failure. The failure mileage was not available.
2009 dodge journey.consumer writes in regards to parts not available to complete wireless ignition node module recall notice.recall # 14v373000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2009 dodge journey. While idling at a traffic light, another vehicle ran a traffic light and crashed head on into the contact's vehicle. The air bags failed to deploy. A police report was filed and the vehicle was towed. The driver sustained head, neck, and back injuries that required medical attention. The other driver sustained unknown injuries that required medical attention. The vehicle was taken to the dealer. The technician explained that the air bags failed to deploy since the impact was more to the right of the vehicle. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 18,750. Updated 04/20/16*lj
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was unavailable.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owned a 2009 dodge journey. While making a left turn at 20 mph, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact's vehicle fishtailed and crashed into another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the left elbow and knee that required medical attention. The contact received notification of nhtsa campaign number: 16v047000 (air bags) after the failure occurred. The vehicle was destroyed and towed. The manufacturer was not notified of the failure. The failure mileage was approximately 119,000.
The contact owns a2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. ..updated 05-26-15 the consumer stated it had been nearly 8 months and the part necessary to perform the recall had not been made available.updated 6/30/2015
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.updated 4/21/15
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was not available. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer was called (snethkamp chrysler dodge jeep ram located at 11600 telegraph rd redford, mi 48239 313-255-2700) and stated that the remedy parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags and electrical system); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure. Parts distribution disconnect.
How can you take your car to a dodge dealer and still can't get help! why does my car read 37 codes? why is my abs tracking light on causing me not to switch gears? why is my airbag light on at all times? why does my back up camera not come on when needed? why haven't they recalled this piece of trash they call a car? i can't go anywhwer with out it not starting and needing a jump. I'm out of about 2000 and still no answers! why haven't i received any recalls?
The contact owns a 2009 dodge journey. The contact received a recall notification for the air bags; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The nhtsa campaign number was not provided. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). The contact had not been able to schedule a recall repair appointment for more than two years due to the part not being available. The dealer was called several times and was unable to determine when the part would become available. The manufacturer was notified and was unable to provide a definite date for when the parts would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. While in park, the vehicle failed to start and the key remained in the off position. The vehicle was taken to multiple dealers who diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The failure recurred on numerous occasions. The vin was included in nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 55,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number 14v373000: (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. That contact stated that nhtsa campaign number: 14v373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the part needed for repair was not available. The contact made several attempts to speak to the manufacturer; however, due to long hold times, had yet to speak to a live representative. The vehicle was not repaired. The contact had not experienced a failure.
Car was parked, turned off, keys out,nothing near the car, and thankfully no one in car - and airbags deployed.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the air bag warning light flashed and then randomly remained illuminated. The vehicle was taken to a mechanic who inspected the vehicle and provided a diagnostic trouble code. The vehicle was not diagnosed or repaired. The vehicle was not included in nhtsa campaign numbers: 14v373000 (air bags and electrical system) and 09v118000 (air bags and electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 143,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/21/15*ljupdated 09/24/15
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl-the contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000(air bags , electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Djr updated 3/4/15
Takata recall. The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The vin was unknown. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 11/08/16*lj
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
2009 dodge journey.consumer writes in regards to wireless ignition recall notice issues.the consumer has been unsuccessful at getting the recall work done. The dealer will not return his call.recall # 14v373000.
The contact owns a 2009 dodge journey. On several occasions, the contact was unable to start the vehicle. The vehicle was taken to the independent dealer from where it was purchased. The contact was informed that a failure occurred between the key fob and the ignition system. The vehicle was previously repaired per nhtsa campaign number: 14v373000 (electrical system, air bags); however, the failure recurred. Neither the dealer nor the manufacturer were contacted. The approximate failure mileage was 172,441.
The contact owns a 2009 dodge journey. The contact received a notification for nhtsa campaign number: 14v373000 (air bags, electrical system); however, the vehicle was unable to be serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 ( air bags , electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. .....updated 02/10/16 updated 02/11/16.
The contact owns a 2009 dodge journey the contact stated the the srs module indicator illuminated. The contact called a local dealer (eastchester chrysler jeep dodge ram, 4007 boston rd, bronx, ny 10466) where it was diagnosed that the vehicle needed to be reprogrammed and the remedy parts were on backorder. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 102,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle stalled on several occasions. While driving approximately 60 mph on a major highway, the vehicle stalled causing the contact to crash into a brick wall. The drivers side air bag deployed with force however the front passenger side air bag failed to deploy. The driver sustained neck pains, body pains, muscle spasms in the left arm and scarring to the left arm. The front passenger sustained head, mouth and face injury due to no air bag deployment. Both received further medical treatment. A police report was filed. The vehicle was not diagnosed and a dealer was not contacted. The contact was unaware that the vehicle was included in nhtsa campaign number: 14v373000 (air bags and electrical system) as the vehicle was not purchased from a dealer. The manufacturer was notified of the failures and the crash to determine if they may open an investigation. The approximate failure mileage was 146,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags , electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Takata recall
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. While parked, the vehicle was unable to start. The contact mentioned that it took multiple attempts to start the vehicle. In addition, various electrical functions failed when the front driver side door was opened. The failure recurred intermittently. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2009 dodge journey. The contact stated while driving approximately 60 mph, the vehicle stalled without warning. After restarting, the vehicle resumed normally. The failure recurred numerous times. The contact referenced nhtsa campaign number: 14v373000 (air bags , electrical system) however, the part needed to perform the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 10.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags , electrical system ), however, the par to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). The contact was unable to receive the part from the dealer to schedule the recall repair within a reasonable time. The manufacturer was also contacted and was unable to provide a time frame of when the part would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v313000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign id number: 14v373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Ma 10/8 the consumer stated the vehicle was repaired on 8/20/15, 11 weeks after the notification date.updated 3/22/2016
The contact owns a 2009 dodge journey. Upon starting the vehicle, it stalled and was unable to restart. The contact stated that the engine and windshield wipers failed, and the instrument panel lighting illuminated continuously. This was a recurring failure. The dealer advised the contact to bring the vehicle in for repair. The manufacturer was not notified. The approximate failure mileage was 71,000. On january 4, 2013, another vehicle crashed into the rear of the contact's vehicle. The contact's vehicle spun around, became airborne, and landed upright. The air bags failed to deploy. A police report was filed. The contact sustained injuries to left shoulder and had to wear a brace. The contact sought medical attention. The vehicle was taken to an independent mechanic, but was not repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000.updated 02/10/16*lj; updated 04/06/18
My air bag light has been on for2 plus years my car missed the recall number by a few thousand cars for the previous ones and i am worried my air bags won't deploy if there is a accident it's always on the light does not go off
The contact owns a 2009 dodge journey. While driving approximately 40 mph, the vehicle shut off. The failure recurred multiple times intermittently. The vehicle was taken to a dealer for diagnostic testing. The mechanic replaced the ignition switch, but the failure persisted. The vehicle was not repaired. The contact also stated that the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was notified that the vin was not included in nhtsa campaign number: 14v373000 (air bags, electrical system). The approximate failure mileage was 60,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the parts to do the repair were unavailable. The contact also stated that the air bag warning indicator was illuminated. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2009 dodge journey. The contact stated the air bag warning indicator illuminated and remained on. The vehicle was taken to the dealer where it was diagnosed that the occupant restrain control (orc) module needed to be replaced. The contact received notification of nhtsa campaign number: 16v047000 (air bags) however, the remedy was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 140,000. Vin tool confirms parts not available. The vin was not available.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 14v373000(air bags, electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Headon accident impacting the side of anther vehicle at approximately 55 mphthe journeys air bags did not deploy. Drive suffered injuries to right side of her back.i am in italy so please use +39 country code if calling.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received a recall notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14373000 (electrical system, air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable about of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Update 01/15/16 maupdated 01/27/16.
The contact owns a 2009 dodge journey. During an oil change at glenbrook hyundai (4801 coldwater, rd, ft. Wayne, in, 260-484-9531) the technician noticed that the air bag indicator was illuminated. The contact was informed that there were two recalls: nhtsa campaign numbers: 16v047000 (air bags) and 14v37300 (electrical system, air bags). The contact was referred back to the dealer where the recalls were repaired; however, the air bag indicator remained illuminated after the repairs. The technician recommended diagnostic testing to determine the cause of the air bag issue. The contact did not want to be responsible for the diagnostic test fee; therefore, the test was not performed and the failure was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 106,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received a recall notification for nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Air bag light keeps flashing like the airbags are defective whenever the vehicle is running.
The contact owns a 2009 dodge journey. After the vehicle was started, the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 53,000. Vin tool confirms parts not available.
Takata recall. The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact stated that the engine failed to start. The contact was able to start the vehicle after multiple attempts. The vehicle was taken to an independent mechanic. The transmission was repaired and the key fobs were replaced, but the failure persisted. In addition, the contact stated that while driving 20 mph, another vehicle crashed into the front driver side of the contact's vehicle and the air bags failed to deploy. A police report was filed. The contact sustained knee and lower back injuries that did not require medical attention. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). The contact mentioned that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 52,000.
When a certain light appears it causes my brake lights to go out. I have been pullover multiple times and almost in accidents because of this. I have children. I have replaced multiple bulbs for nothing. This car has been an safety hazard. I worked sooooooo hard to pay off i should be able to have a safe reliable vechile. I am a cna i have clients that i need to transport and i cant which is causing me to be broke because i cant work. If you have a heart please please help me and my family.
The contact owns a 2009 dodge journey. While driving approximately 20 mph, the contact's vehicle was struck by another vehicle, which removed the entire front end of the vehicle. The air bags failed to deploy. The contact sustained injuries that required medical attention. A police report was filed. The vehicle was towed to a body shop and was repaired. The manufacturer was made aware of the failure. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) after the crash; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 61,000. Updated 7/21/15 updated 10/18/2017
Master window switch quit working,bought a new switch that didnt fix it and so i did some research and see there was a recall on these vehicles for the copyright 2011, chrysler group llc, all rights reservedfebruary 2011dealer service instructions for:safety recall k07front door wiring harnesses2009 (jc) dodge journeynote: this recall applies only to the above vehicles built from november 01, 2007 through november 07, 2008 (mdh 110122 through 110723) which also effects my lighting and possibly airbags . I have children that's not acceptable .
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign numbers: 14v373000 (electrical system) and 16v047000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect and vin tools confirms part not available.updated 05/10/16*lj
The contact owns a 2009 dodge journey. When starting the vehicle, the stability control, abs, and emergency brake lights illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 16v047000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 135,000. Vin tool confirms parts not available.updated 07/26/16*ljthe consumer stated on two separate occasions, the brakes brought the vehicle to an abrupt stop. Updated 08/02/16.
2009 dodge journey. Consumer stated that the air bags did not deploy in a car accident.*klthe consumer stated he was rear ended, which caused him to hit a large truck in front of him.
The contact owns a 2009 dodge journey. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The vehicle was restarted after several attempts. The contact stated that the failure recurred multiple times. The vehicle was taken to the dealer where the technician informed the contact to remove everything from the key ring but the failure recurred. The contact later received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) and was not able to receive the recall repair due to the part being unavailable for an extended period of time. The manufacturer was notified of the failure and was unable to provide a reasonable time frame to when the part would be provided to the dealer. The failure mileage was not available. Parts distribution disconnect. Updated 04/08/16*lj
The contact owns a 2009 dodge journey. The contact stated that the vehicle would failed to start. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 101,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Was in a car accident going 30 mph head on collision and air bags did not deploy
I opened up the drives door with the engine running , the air bag light came on. I turned the engine off and restarted the engine and air bag did not come back on. Every since the air bag lot comes on from time to time but if you cycle the key, it goes off.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Ma 10/2/15
Car will not start at times, have to let sit for about an hour before it will start. Have been having issue for months. Changed battery but that has not helped. I have power to the car but the engine will not turn over. Sensor in steering wheel for airbag is also loose, light comes on and off
The contact owns a 2009 dodge journey. The contact stated that the vehicle was previously included in and repaired under nhtsa campaign number: 14v373000 (electrical system, air bags). The contact stated that shortly after the vehicle was repaired, it became difficult to start the vehicle. The contact stated that to start the vehicle, the ignition was placed in the on position and the starter was tapped to start the vehicle. The vehicle was taken to baxter chrysler dodge jeep ram bellevue (7713 s 19 th st, bellevue, ne 68147, (402) 800-1256) to be diagnosed. The mechanic was unable to provide a cause for the failure. The contact stated that three months after the recall repair, while driving at 70 mph, the vehicle stalled without warning. The vehicle was towed to the same dealer to be diagnosed. The contact was informed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 111,000. The vin was not included.
Takata recall. The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I am not reporting an accident ... Yet. I was driving on residential street about 35 mph when the "airbag warning light" came on. Thereafter it came on each time i started my car and started to drive. Contacted nearest dealer and was told that my vehicle was not apart of the recall ( 09v118000), although the recall named 2009 dodge journeys. They wanted me to pay to have it checked! i then called chrysler corp and spoke with a rep who also stated that my vehicle was not apart of the recall. It appears to me that it should have been since i never had this type of issue before with any of the approx. 7 vehicles i have purchased over the last 50 years. I drive to california at least 3 times each year and various locations within the state of arizona. I want chrysler to contact the bill-luke dealership and have them check my electrical system and fix the problem, at chrysler's expense. I am sure i am not the only owner who has this complaint.
Air bag light is on on dashboard constantly
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the part to do the repair was unavailablethe contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/19/17*lj updated 10/13/2017
The contact owned a 2009 dodge journey. The contact stated that while stopped in traffic, the vehicle was rear-ended by another vehicle. The impact caused the vehicle to become airborne and was thrown to the opposite side of the freeway. The contact stated that the air bags failed to deploy causing her head to snap back and forth. There was no warning lights illuminated. The contact sustained leg, broken ribs, neck and head injuries that required medical attention. A police report was filed. The vehicle was towed to a tow yard and deemed a total loss. The dealer was not called. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair the was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owned a 2009 dodge journey. While driving 30 mph, the vehicle stalled, rolled over multiple times, and crashed into another vehicle. In addition, a smoke odor emitted from the vehicle. The air bags failed to deploy. The driver sustained back and leg injuries that required medical attention. A police report was filed. The vehicle was towed away from the crash scene. The vehicle was not diagnosed and was deemed destroyed. The vin was included in nhtsa campaign numbers: 14v373000 (air bags, electrical system) and 16v047000 (air bags). The manufacturer was notified of the failure. The failure mileage was 90,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey.while driving 30 mph, the air bag light illuminated on the instrument panel.the contact took the vehicle to the dealer and they replaced the sensors.the failure recurred nine months later.currently, the dealer is repairing the vehicle.she believes that such a new vehicle should not have these defects so soon.the failure mileage was 5,500 and current mileage was 14,900.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2013 chrysler town and country. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. While driving at various speeds, the vehicle stalled without warning. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 101,404. The vin was not available.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.updated 8/31/15 updated 10/14/15
The contact owns a 2009 dodge journey. The contact received a recall notice for nhtsa campaign number: 16v047000 (air bags) ; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag indicator remained illuminated. The failure mileage and nhtsa campaign number were unknown. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact stated while driving at an unknown speed, the air bag warning light illuminated. The contact mentioned that the vehicle was exhibiting the failure specified on nhtsa campaign number: 10v658000 (electrical system). However, the vin was not included. The contact mentioned the failure would happen intermittently. The vehicle was not taken to a dealer. The manufacturer was made aware of the failure. The failure mileage was 38,000 and the current mileage was 56,000.
The contact owns a 2009 dodge journey. While driving approximately 15 mph, the air bag warning indicator illuminated.the failure recurred on multiple occasions. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The approximate failure mileage was 50,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of timeto for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/25/15*lj
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v313000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.
The contact owns a 2009 dodge grand journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacture was notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.
The contact owns a 2009 dodge journey. The contact stated that when attempting to turn off the vehicle, the key became stuck in the ignition. The vehicle was not diagnosed or repaired. The contact received nhtsa campaign number: 14v373000 (air bags, electrical system). The manufacturer was not made aware of the failure. The failure mileage was 80,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available.
The contact owns a 2009 dodge journey. After the dealer repaired the vehicle per nhtsa campaign number: 16v042000 (air bags) on march 28, 2016, the air bag warning indicator remained illuminated. The manufacturer was made aware of the failure. The failure mileage was 116,000.
While sitting parked in a parking space with no other cars or people around; the front air bags deployed. Thankfully no one was in the car, the ignition was off, and the keys were in my hand. Car has been at chrysler dealership since that day. Said it would take a couple of weeks. Making me wonder if they have discovered a larger issue (jeep liberty).
The contact owns a 2009 dodge journey. While driving various speeds, the air bag warning light illuminated continuously. The vehicle was taken to an independent mechanic where it was diagnosed that the air bag needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2009 dodge journey. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 144,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (seat belts, air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to holt dodge and jeep dealer to get the recall repaired. Upon taking apart the vehicle, the contact noticed that the parts were not the correct ones. The vehicle was reassembled and the parts were ordered. The next day, while traveling at highway speeds, the brake pedal was depressed but failed to stop the vehicle, which resulted in a front end collision. The air bags did not deploy. A police report was not filed. There were no injuries. The vehicle was towed to the contact's residence. The manufacturer was not made aware of the issue. The failure mileage was approximately 149,000. Parts distribution disconnect.updated 09/01/17*lj
When using right turn signal dome lights turn on, if cruise contrail is on cannot use brights will shut off cruise by itself, car stalls, and will not always start, when it does start many times will stall right away, and when driving stalls. Air bag light on which have read can mean airbag fail to deploy.
Takata recall. The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer (north point chrysler dodge jeep ram located at 7726 north point blvd winston salem, nc 27106 336-773-9185) stated that the recall remedy parts were on backorder. The manufacturer was not made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.
Airbag light on dashboard came on, dodge dealership diagnosed the issue as a bad driver side airbag. The cost to repair $730.00!
The contact owns a 2009 dodge journey. The contact stated that the air bag warning indicator remained illuminated. The contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 75,000. Vin tool confirms parts not available.
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system) and stated that the parts (win module) needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the parts to do the repair were unavailable.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 5/5/15updated 05/12/15
Takata recall. The contact owns a 2009 dodge journey.the contact received notification of nhtsa campaign number: 16v047000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair.the manufacturer indicated on the interim notification letter indicated that the parts could become available mid of second quarter of 2017.the manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
The contact owns a 2009 dodge journey. While driving various speeds, the contact heard an abnormal noise when the brake pedal was depressed. The failure occurred on multiple occasions. The contact also stated that the brakes failed to stop the vehicle immediately when the brake pedal was depressed.the vehicle was taken to the dealer where it was diagnosed that the brakes and the rotors needed to be replaced. The vehicle was repaired however, after a short period of time the failure recurred multiple times. Additionally, the tires were replaced multiple times due to the continuous failures.the contact received nhtsa campaign number: 14v373000 (air bags , electrical system) and stated that the parts were unavailable.the dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the parts needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign numbers: 16v047000 (air bags) and 14v373000 (air bags and electrical system). The parts were not available in a reasonable time frame to receive the repairs from the dealer. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
The contact owns a 2009 dodge journey. While driving approximately 30 mph, all the air bags deployed without warning or impact and the air bag indicator illuminated. The contact sustained injuries that later required medical attention. The police arrived and gave the contact a form to complete, but no police report was filed. The sheriff allowed the contact to drive the vehicle home. The contact called benny boyd lockhart chrysler dodge jeep ram (512-227-2266, located at 2000 s colorado st, lockhart, tx 78644) who stated that the contact would be responsible for the repairs. The manufacturer was made aware of the failure and informed the contact that someone would call. The contact had not been called back. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/04/16*ljthe consumer stated the problem was resolved. Updated 04/05/16.
The contact owns a 20009 dodge journey. The contact received notification of nhtsa campaign number: 14v313000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time of the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issues. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The vehicle was towed to the contact's residence. The failure recurred numerous times. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 200,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. While driving approximately 30 mph, the engine stalled without warning. The vehicle restarted and resumed normal operation. The failure recurred numerous times. The contact was made aware of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed was unavailable to perform the repair. The manufacturer was notified. The approximate failure mileage was 5,600. Updated. 6/9/15 *tathe consumer stated he received are recall 10 months ago. However, the parts were not available. Updated 07/02/15
Airbag sensor light come on in a dashboard.when i start and turn the key the airbag sign come on, the car is park.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Ma 09/22
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owned a 2009 dodge journey. While driving approximately 55 mph, the vehicle stalled without warning. As a result, the contact lost control of the vehicle, swerved into the next lane, and crashed into a tractor trailer. The air bags failed to deploy. It was unknown if a police report was filed and if any injuries were reported. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 100,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owned a 2009 dodge journey. While accelerating from a stop at 25 mph, the contact crashed into another vehicle that ran a red light. The air bags failed to deploy. A police report was filed and no injuries were reported. The vehicle was towed to the contact's residence and was deemed destroyed. The contact also received notification of nhtsa campaign number: 16v047000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 140,000. Vin tool confirms parts not available. The vin was not available.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received a notification for nhtsa campaign number: 14v37300 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was not available.
Drivers side airbag conector burned out causing airbag to error and not deploy. Airbag light activated while parked.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.updated 7/21/15the consumer received the recall notice, over a year ago. Updated 08/06/15
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
2009 dodge journey.consumer writes in regards to parts unavailable to complete wireless ignition node module detents recall notice.recall # 14v373000. The consumer stated it has been over a year, since the dealer promised to repair his vehicle. Updated 09/21/15.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2009 dodge journey.consumer writes in regards to parts still not available to repair occupant restraint control module recall notice.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. One dealer stated the contact was first on the list and another dealer provided no disclosure as to what number the contact was placed on the waiting list. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.updated 1/12/16
The contact owns a 2009 dodge journey. After the vehicle was repaired per an unknown recall, the air bag warning indicator illuminated continuously. The vehicle was taken to the dealer, but the cause of the failure was undetermined the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 410,050. Updated 03/17/17*lj
Dodge has a recall (dodge recall: safety recall k07 / nhtsa recall: 10v658000) concerning the wiring harness in the front door, which may break and could cause the airbag light to turn on as the sensor would not be connected. My dodge journey has this issue with the wiring harness, but dodge will not fix it as my 2009 journey is not listed under that recall for some reason.
First the light turn on of the air bag (movement). In other night when i turn on the alarm it's start to activate on panic mode then i turn off the alarm wait for a various minutes and activate again (off), but in less than a minute start to be in panic mode. In other day (movement), says that was an open door and the locks start to put it many times, any of the doors wasn't open (movement). In the same day at night it's start to turn on/turn off the inside lights, put the locks, and the message of a door it's was open (movement). The alarm was on panic mode twice and the light's was againg turn on/turn off (off). The batterie, every time that i try to turn on the vehicule i need a booster to charge it again. The mechanics says that the alternator and the batterie are in good conditions has the voltage that needs to be operating. I put a new batterie but the problem persist. And turn on the light of other thing on the panel.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the vehicle stalled. The failure occurred on three occasions. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vin was not available. The failure mileage was unknown.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the parts were unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 09/01/2015*lj updated 10/14/2015
The contact owns a 2009 dodge journey. The contact stated that while stopped at a traffic light, another vehicle crashed into the rear end of the contact's vehicle. As a result, the airbags partially deployed. There were no injuries. A police report was filed. The vehicle was not diagnosed or repaired. The contact was made aware of recall nhtsa campaign number: 10v658000 (electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 90,200.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Airbag light is on for no apparent reason and will not shutoff.
Takata recall. The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign numbers: 14v373000 (electrical system, air bags) and 16v047000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect and vin tool confirms parts not available respectively.
Periodically car will not start.turn the ignition key and would click. Would try several times. After waiting for sometimes an hour or more, car would start. Thought related to ignition recall. Finally had ignition replaced. Within next day, didn't start again. Took to dodge dealer. They replaced ignition again. Still periodically not starting. Turn key and it will click but not start. After several trys, it will start. Also, airbag warning light came on.took back to dealer.dodge dealer had for a week. Finally said its a faulty tipm.saw there is a class action suit and several complaints.
I had a big accident and none of the airbags deployed. *dtvin is invalid.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags , electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made of aware of failure. The contact had not experience a failure.
The contact owns a 2009 dodge journey. The contact stated that the recall notice for nhtsa campaign number: 16v047000 (air bags) was received in march of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2009 dodge journey. While driving 35 mph, the vehicle was crashed. The details of the crash were unavailable. The air bags did not deploy. There were injuries to the contact's knees and lower back that required medical attention. A police report was filed. The vehicle was repaired, but the details were not available. The manufacturer was made aware of the failure. The failure mileage was 51,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2009 dodge journey. The contact received notification of nhsta campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.updated 6/18/15
In 10/14 i received recall #l25/nhtsa 14v-373.on 11/5/14 i called my dealer and was told "no parts available". "no schedule".the same day i called chrysler recall assist. Center 1-800-853 and was told."no parts available or schedule available.on 12/4/14 called antioch chrysler/dodge."bring the car in for diagnosis. I wasted 1 hr! "no parts avail. Or scheduled! when you receive notice from chrysler that parts are available, call dealer for appointment."according to the recall, there is danger in driving this vehicle."engine shut off and passive restraint systems would also shut off.how can chrysler not have a schedule for parts availability.do i assume that they haven't been ordered, or if so, were ordered from an incompetent manufacturer?why recall at all?
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The airbag light is on
The orc module went out that controls the safety features of my vehicle. For example, air bags and seat belts.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 7/1/15 updated 9/15/15
My 09 dodge journey would fail to start on multiple occasions since owning the vehicle.it would make a clicking noise and take several tries to get it to start. The dash lights would also fail to come on while trying to start it. I would also have to wait 1 or more hours til i could get it to start. I have put in a new alternator and starter in it. Finally on july 3rd 2014 it quit starting altogether,stranding me at work. I have also had a few incidents when the air bag light would come on, after a few minutes it would go back off.i have called a few dodge dealers in my area and they claim to be aware of the issue and said it was either my key or a win module.if they are aware of this issue why is there no recalls on it. I have done research on my vehicle only to find out i am among thousands of people with the same issue.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). The contact reached out to the dealer and manufacturer to schedule an appointment. They both stated that the parts were not available. The contact stated that on several occasions, the vehicle would shutter and all the warning lights flickered. The manufacturer was made aware of the failure. The contact was placed in a waiting list. The vehicle was not repaired. The failure mileage was 100,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the remedy would not be available until the second quarter of 2017. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacture was made aware of the failure. The approximate failure mileage was 90,000.
The contact owns a 2009 dodge journey. The contact stated that while driving 55 mph, the vehicle stalled without warning. The vehicle veered to the left side of the road into terrain. The vehicle then rolled over multiple times until coming to a stop in a water drain ditch. The air bags failed to deploy. The contact and her daughter sustained injuries that required medical attention. The driver's right side of the face was severely bruised and neck and spine trauma was sustained. The contact needed an mri on the wrist, arm, neck, and lower lumbar area to further diagnose the extent of her injuries. The contact's daughter had a knot on her forehead and was treated for a possible concussion. A police report was filed. The vehicle was affected by nhtsa campaign number: 14v373000 (air bags, electrical system); however, the dealer stated that the parts needed were not available. The vehicle was taken in for diagnostic testing. The vehicle was destroyed. The failure mileage was 75,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 8/21/15the consumer stated the recall was completed. Updated 08/27/15
The contact owns a 2009 dodge journey. While driving 30 mph, the occupant restraint control warning light illuminated. The vehicle was not diagnosed nor repaired. The contact did not receive a nhtsa campaign letter. The contact purchased the vehicle two months prior to the failure. The vin was included in nhtsa campaign number: 16v047000 (air bags). The part to do the repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was 110,000. Vin tool confirms parts not available.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (air bags);however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/23/16*lj updated 10/05/16.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system, air bags); however the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact did not experience a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact stated that the air bag warning light illuminated. The contact mentioned that the vehicle was included in nhtsa campaign number: 16v047000 (air bags); however, the parts needed for the repairs were not available. The vehicle was taken to the dealer. The technician confirmed that the failure was due to the recall failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tools confirms parts not available.updated 06/14/16*ljupdated 06/16/16.
The contact owns a 2009 dodge journey. While the vehicle was stationary and while driving various low speeds, the air bag warning indicator illuminated, which was a safety concern. There were no warning indicators illuminated. A dealer and the manufacturer were not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 143,000.
Reporting common problems of 2009 dodge journey 2.0crd 103kw1.a car started shutting off whenever it drives, running in parking lot, stopped at red light.2.battery fails suddenly, without any warning, jumping cables can't help, because a car just making a cranking noise under a hood. 3. Wheel airbag is having short circuits, so due to it sometimes lights a warning in dashboard.4. Steering wheel relay shows misunderstood degrees of wheel angle, so it comes to esp bas error.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was invalid. The contact had not experienced a failure.
Die airbagwarnleuchte ist schon seit 6-7 monate an.ich war bei werkstattpartner schon 3 mal.3 mal wurde versucht zu reparieren ohne erfolg.ich fahre dieses fahrzeug jeden tag,und habe keine andere wahl.bitte schiecken sie endlich ersatzteile fr mein fahrzeug befor was bsese pasiert an mein werkststatt.autohaus neureither adresse: wattstrae 6, 76185 karlsruhe.fr fahrzeugnimmer ka gg 755
The contact owns a 2009 dodge journey. While stopped, the vehicle stalled without warning. The contact stated that the failure occurred after the vehicle was serviced under nhtsa campaign number: 14v373000 (air bags, electrical system). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Dodge recall r03. We have been waiting over a year for the cullman, al dodge dealership to perform the recall work for recall r03.dodge site shows that parts are available but we have still not heard back from cullman chrysler dodge.we were put on their waiting list over a year ago.
While driving vehicle airbag came on. After scann appears the o.r.c. Module is defected. Vehicle was taken to napleton south orlando and was inform that it have to be replace at my own expense.i search technicall bulletins and apparently vehicles for that same year had a recall for the same problem. I would like to find out if the recall made by chrysler/dodge includes mine.there are many recalls for different reasons for that same reason to similar vehicles of the same year and those parts were use on them is mine included in one of those recalls.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the vin was included in nhtsa campaign numbers: 14v373000 (air bags and electrical system) and 10v658000 (electrical system). The contact called the dealer, but the part was not available within a reasonable time frame. The contact was unable to schedule an appointment and determine when the vehicle would be repaired. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact stated that nhtsa campaign number: 14v373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer stated the parts were not available for the repair. The manufacturer was not made aware of the issue. The vehicle was not repaired. The contact had not experienced a failure. Updated 8/21/15
The contact owns a 2009 dodge journey. The contact stated that while the driver was driving approximately 40 mph, the front driver side air bag deployed without impact. As a result, the driver sustained arm injuries that did not require medical attention. The vehicle was driving to the contact's residence. The vehicle was later taken to gator chrysler dodge jeep dealership (840 s harbor city blvd, melbourne, fl 32901 (321) 727-7715) where it was not diagnosed or repaired. The manufacturer was not contacted and made aware of the failure. The approximate failure mileage was 140,000.
I am not reporting an accident ... Yet. I was driving on residential street about 35 mph when the "airbag warning light" came on. Thereafter it came on each time i started my car and started to drive. Contacted nearest dealer and was told that my vehicle was not apart of the recall ( 09v118000), although the recall named 2009 dodge journeys. They wanted me to pay to have it checked! i then called chrysler corp and spoke with a rep who also stated that my vehicle was not apart of the recall. It appears to me that it should have been since i never had this type of issue before with any of the approx. 7 vehicles i have purchased over the last 50 years. I drive to california at least 3 times each year and various locations within the state of arizona. I want chrysler to contact the bill-luke dealership and have them check my electrical system and fix the problem, at chrysler's expense. I am sure i am not the only owner who has this complaint.
I was sitting stopped in rush hour traffic on 06.17.2008 on hwy 270.a truck traveling at approx 60 mph hit the rear of the journey . The truck remained connected and pushed the journey forward into 3 additional cars and one pickup truck.most vehicles suffered heavy damage and me and two others were transported to emergency rooms.the police report indicated 86' of skid marks and the truck driver was ticketed + assigned 100% blame.my injuries included chest compression, briefly blacked-out, heavy bruising from the left shoulder to the left knee, strained neck and nerve damage.pre-accident i was in the driver's seat and wearing the seat belt/shoulder harness.post accident my upper body was against the driver door with the steering wheel compressed against my chest.the front and side journey airbags did not deploy.the lap and shoulder belt did not prevent me from being thrown into the steering wheel and out of the drivers seat. I did not have seat belt burn marks that may be expected from a high speed multiple impact accident of this kind. The journey traveled approx 60' after impact was subject to 1 hard impact to the rear and 4 hard impacts to the front.the journey repairs cost $15,000.it has been 2.5 years since the accident and i have cronic pain and loss of motion in the neck.
The contact owns a 2009 dodge journey. While operating the vehicle, the driver's side air bag indicator remained illuminated. The vehicle was examined by an independent mechanic who diagnosed that the air bag clockspring was faulty. The vehicle was repaired. Hendrick dodge (7630 hendrick auto plaza nw, concord, nc) was notified of the failure. The manufacturer was not notified. The failure mileage was 200,000. The consumer stating requesting a refund due to massive repairs. The clockspring failed and was repaired.
On september 6, 2009, my wife and i were headed east on highway 19 outside cherokee, nc. A dui driver crossed the center line and hit our 2009 dodge journey headon and caused us to roll over and come to rest upright. Our front air bags deployed. Our side seat and ceiling curtain air bags did not deploy in the roll over. I was traveling at approx 45 mph. Accident investigated and photos taken by cherokee indian police dept. My wife and i were medevac by helicopter to ashville, nc. My vehicle a total loss by insurance company. Have photos of interior showing air bags did not deploy in roll over.
I was sitting stopped in rush hour traffic on 06.17.2008 on hwy 270.a truck traveling at approx 60 mph hit the rear of the journey . The truck remained connected and pushed the journey forward into 3 additional cars and one pickup truck.most vehicles suffered heavy damage and me and two others were transported to emergency rooms.the police report indicated 86' of skid marks and the truck driver was ticketed + assigned 100% blame.my injuries included chest compression, briefly blacked-out, heavy bruising from the left shoulder to the left knee, strained neck and nerve damage.pre-accident i was in the driver's seat and wearing the seat belt/shoulder harness.post accident my upper body was against the driver door with the steering wheel compressed against my chest.the front and side journey airbags did not deploy.the lap and shoulder belt did not prevent me from being thrown into the steering wheel and out of the drivers seat. I did not have seat belt burn marks that may be expected from a high speed multiple impact accident of this kind. The journey traveled approx 60' after impact was subject to 1 hard impact to the rear and 4 hard impacts to the front.the journey repairs cost $15,000.it has been 2.5 years since the accident and i have cronic pain and loss of motion in the neck.
Purchased a 2009 dodge journey with 53000 miles on it.the car will not start intermittently and had it towed back to the dealer.dealer cleared the fault codes out and car started "100 times" says the service rep.then, had to take son to hospital and car would not start.had it towed at my expense and cab to the er at my cost.dealer has no clue what is wrong.so imagine buying a certified used car and being in this situation.car is still at dealership, been there for 3 days and they have no clue.they are going to start "replacing things"service bulletins state that ignition switches can go bad and should be replaced in these models.problem is, it is intermittent.
Drivers side door window switch for front windows, door locks and mirrorcontrols does not work, only back windows roll up and down, googled this issue and seems that this is a common problem with the journeys
In october 2014 i received a letter stating chrysler had a safety recall on the frequency operated button ignition key for my journey.as of march 2, 2105 i have yet to receive a letter to get this fixed.i think 6 months is more than enough time to have this recall taken care of for my car. The letter said i had to wait for another letter stating the part was at the dealer.i have never gotten this letter. Could you please tell me what is taking so long and when this problem will be fixed?
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). The contact had not been able to schedule a recall repair appointment for more than two years due to the part not being available. The dealer was called several times and was unable to determine when the part would become available. The manufacturer was notified and was unable to provide a definite date for when the parts would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part needed to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start intermittently. The vehicle was not taken in for diagnostic testing. The manufacturer was made aware of the failure. The vehicle was apart of nhtsa campaign number: 11v139000 (electrical system) however, the parts needed were not available according to the dealer. The vehicle was not repaired. The failure mileage was 94,000.
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey.the contact stated that intermittently, the vehicle would fail to start.the dealer made three attempts to duplicate the failure but to no avail.the manufacturer was aware of the failure.no repairs were performed. The current mileage was 41,112 and the failure mileage was 30,000. The vin was unavailable.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notifiedof the issue. The contact had not experienced a failure.
First the light turn on of the air bag (movement). In other night when i turn on the alarm it's start to activate on panic mode then i turn off the alarm wait for a various minutes and activate again (off), but in less than a minute start to be in panic mode. In other day (movement), says that was an open door and the locks start to put it many times, any of the doors wasn't open (movement). In the same day at night it's start to turn on/turn off the inside lights, put the locks, and the message of a door it's was open (movement). The alarm was on panic mode twice and the light's was againg turn on/turn off (off). The batterie, every time that i try to turn on the vehicule i need a booster to charge it again. The mechanics says that the alternator and the batterie are in good conditions has the voltage that needs to be operating. I put a new batterie but the problem persist. And turn on the light of other thing on the panel.
On multiple occasions over the past few years my 2009 dodge journey will not start.there is no warning and it's become a gamble to drive my car and risk getting stranded somewhere.the vehicle will just click when i turn the keyfob and sounds like a dead battery, but all lights, radio, windows etc work fine.i have replaced the battery 3x as suggested by my local dodge dealership but they fail to identify why this is a recurring problem.i have also been waiting for almost a year for repairs related to recalls they are unable to correct since the parts are not available.my vehicle also has a history of the panic alarm going off when pushing the unlock button the keyfob (i've made sure the panic was not hit by accident - this is not operator error).once the panic alarm is sounding the keyfob becomes useless and won't work.i have to take the key out of the fob, unlock the door using the key, get in put keyfob in car turn car on, turn car back off, take keyfob out of ignition and click the unlock and/or panic buttons to get the alarm to shut off.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
My dodge journey has run great for a few years now it is having a hard time starting.i have already replaced the battery and several fuses with no luck.it also seems to loose power and have a loud tapping noise in the engine compartment when it is cold.i have taken in the car to my mechanic to get the tapping checked we change oil (even when it does not need it)and the noise will go a way.so in a summary, i ahve a no starting, phantom tapping noise dodge joirney.
The contact owns a 2009 dodge journey. The contact received a recall notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure. Parts distribution disconnect.
I have a brand new 2009 dodge journey. The steering makes noise, interior lights don't work, hazard lights don't work, locks malfunction, alarm malfunctions and won't turn off...i brought it in to have the steering issue looked at and was told they need to keep it for at least a day to fix it. They refuse, however to give me a rental until they find a diagnosis, which they now tell me will take at least 2 days. So, i'm driving around with a car that has one thing after another breaking on it because i can't afford to go 2 days without a car. I have to work. They don't stand by their product and it's going to cause problems for many consumers.
The contact owns a 2009 dodge journey. While parked, the vehicle would not start without warning. The contact stated that the vehicle drove fine, but it would not restart when parked. The contact was able to restart the vehicle, but the failure recurred. The contact also stated that the brake pads and rotors were wearing down faster than normal. The vehicle was taken to a dealer where it could not be diagnosed and was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign numbers: 14v373000 (electrical system) and 16v047000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect and vin tools confirms part not available.updated 05/10/16*lj
The contact owns a 2009 dodge journey. The contact stated that while a traffic light, the vehicle stalled without warning and failed to restart. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The vehicle was included in nhtsa campaign number: 14v373000 (electrical system). However, the part needed to do the repair was unavailable. The manufacturer was notified of the failure. The vin was unavailable. The approximate failure mileage was 136,000.
Recall number l25.have talked with local dealers and with dodge to get recall taken care of.have been put on priority list and not received any communications in over 4 months.my son uses the car at college and has had the car shut off while driving, negating the power steering and brakes.i checked the dodge website and they said parts are now available, but i received no notification.
I bought a 2009 dodge journey in april of 2017. A week after having it the problems started. First it was a backing plate...no big deal...then it was the transfer case...then my speedometer quit working and a few lights on the dash board. I was thankful that they tried fixing it over several months. Then they said we will give you 6,000 for it....when i paid a little over 10,000 for it...no way! then september came around for inspection and i told them it sounds loud could you take a look at the exhaust. Well they passed the inspection....i took it back a week later and said it still sounds loud...well you need a whole new exhaust! why did you pass it knowing it needed this? i was told well at least you can still drive it. Here i am a year later for another inspection and it won't pass now because of the exhaust...i asked about the speedometer and their response was we will let that slide because it's been a ongoing problem since you bought it. So is it ok for them to be doing this to me? no speedometer...miles on it are definitely not right because they don't move...i have 3 children i drive around in this car...i have to drive my son to pittsburgh children's hospital every so often. Am i in the wrong or are they? i was never asking for any money back or a brand new car...i was only asking for them to make it right with us and they think they have.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was not available. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that when the fob was placed in the ignition, the engine did not start. The vehicle was previously repared per nhtsa campaign number: 14v373000 (air bags, electrical system); however, the failure recurred multiple times. The contact was also experiencing electrical failures throughout the vehicle. Also, both side view mirrors were not working, in addition to all of the door locks, master control unit, and child safety locks. The vehicle was unable to detect that the driver's side door was open. Also, the passenger side windows were nonfunctional. The vehicle was taken to the dealer where multiple repairs were made on several occasions. The mechanic replaced numerous modules, fuses, and relays; however, the failures recurred. The manufacturer was not notified of the additional failures and there was no further repairs or diagnostic tests. The failure mileage was 35,000.
On several occasions my dodge journey has shut off while driving and while sitting at a traffic light. Some instances occurred while turning at a traffic light or driving straight ahead on a local city road. The check engine light, traction equalizer warning and air bag lights all come on just prior to the car shutting off most times. Other times there is no warning until my steering wheel and brakes lock up indicated that the car has shut off. I've had the car serviced for the engine amongst other repairs and the problem still persists and the codes clear only temporarily. The car lights dim or flicker and the car shakes sometimes when starting up indicating that the car will not hold power to drive. The battery is good and the mechanic has stated that the issue is electrical.
I took the vehicle in to my normal mechainc because the taillight keeps going out & i have a bas light that keeps coming on which when on means i can't ue the cruise control.i'm also having issues with the ignition where it sometimes won't start, just clicks & when that occurs you have to put it in gear take it out & then it'll start up.my mechanic told me the tailight & all the other issues can be attributed to a bad pcm & i had to take it to the dealer.as i investigated these issues i noticed that most of these electrical issues are being posted as recalled items, but when i contacted the local dealership & dodge directly they tell me no.how can all of the same things that are being recalled be happening with my vehicle & none of that be recalled work that needs to be done?
The contact owns a 2009 dodge journey. The contact stated occasionally the vehicle failed to start.the contact took the vehicle to a local mechanic who could not identify the problem.the contact replaced the battery but that did not remedy the failure. The contact did not notify the manufacturer of the failure.the failure mileage was 46,000.
The contact owns a 2009 dodge journey. While driving approximately 20 mph, the vehicle stalled. The vehicle was able to be restarted, but the failure recurred. The contact also stated that the vehicle failed to start. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 99,000.
Takata recall. The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign numbers: 14v373000 (electrical system, air bags) and 16v047000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was given an appointment by the dealer while she was out of town. The contact stated that she was unable to keep the appointment and, when she came back, the ignition key did not work. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.
Today after a short trip, the engine refused to start. It clicked, but nothing. Everything else worked. Doors locked and unlocked, windows opened and closed, but as for the starter, nothing.this is the 3rd time the car has refused to start first time.both other times were less than a year ago.the dealer has not yet been contacted, so i don't know what it will do.a federal complaint will be filed and a link to this site will be provided.45 or 46 similar complaints are far too many for this not to receive serious attention.the following link shows 45 other similar complaints.http://www.carcomplaints.com/dodge/journey/2009/electrical/engine_wont_turn_over.shtml.m
For the 2nd time since i purchased this car 2 years ago, i have lost power steering and had to pay to replace it.this car has been a lemon since i purchased it.first the head gasket blew, then i had to replace the radiator, then the ignition switch, now power steering twice.this car is nothing but a money pit.i tell everyone i know to stay away from dodge
The contact owns a 2009 dodge journey. The contact stated that the eps warning indicator flashed and the power steering failed to function. The steering wheel became extremely tight and there was an internal electrical failure, which caused the radio and brakes not to work. In addition, the brake indicator was illuminated. The dealer (transitowne jeep chrysler dodge ram of west seneca, 2989 transit rd, elma, ny 14059, (716) 674-6400) diagnosed that the return power steering hose, cooler, and abs unit needed to be replaced. The manufacturer indicated that the vehicle was excluded from the unknown abs and brake system recalls and had not provided an electrical solution to the dealer. The vin and failure mileage were not available.
The contact owns a 2009 dodge journey. The contact received a recall notification for nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2009 dodge journey. While driving 25 mph, the vehicle stalled. The contact was able to restart the vehicle. In addition, thecontact stated that while in park, the vehicle failed to start. All the warning lights on the instrument cluster illuminated. The failure recurred on numerous occasions. The vehicle was towed to a dealer who diagnosed that the starter needed to be replaced. The vehicle was repaired; however, the failure persisted. The vin was included in nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2009 dodge journey. The contact stated that while driving approximately 65 mph, there was a sudden loss of power and smoke was seen coming from the end of the vehicle. Also, the contact stated that the low oil pressure and check engine warning lights were illuminated. The vehicle was not taken to a dealer for a diagnostic test. The manufacturer was notified of the failure and stated that the vehicle was not included in nhtsa campaign number : 08v247000 (electrical system). The vehicle was not repaired. The approximate failure and current mileage was 84,000. The vin was not available.
Something wrong with it stating as sometimes it won't start. I replaced starter and still same issue, i have to pur it in neutral and try to start it and eventually it does but it shouldn't be this way also it stop working as i was driving getting ready to make a turn and i had to restart it but once again it wouldn't start the first few times which i had to put in neutral and i was in the city traffic very dangerous
The vehicle will not start intermittently. After several costly repairs the issue persists and the dealer and manufacturer deny knowledge of the problem or report that they cannot duplicate it. This seems disingenuous since all car sites i evaluated prior to this complaint list this same issue in abundance. I also have had to repair or replace the brake systems and am currently receiving warning lights for the esp and bas. The model year is poorly manufactured and the manufacturer is not taking responsibility. It has also been extremely dangerous (multiple incidence of stranding in the middle of winter without heat up to 2 hours with small children after which the car will miraculously start.)
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 11v139000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. While driving approximately 45 mph, there was excessive hesitation and the brake pedal was depressed. The engine and air bag warning indicators illuminated. The vehicle was taken to an independent mechanic who diagnosed that the electronic control module and sensor would need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 32,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. After several attempts the engine became operable. The vehicle was taken to an authorized dealer where both electronic key fobs were replaced under the service warranty. The failure recurred one year later after the repair was performed. The vehicle had not been repaired for the most recent failure. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.
Pre-existing recall # 14v-373 is getting old, i have initial notice of recall from dodge but never received notice to get fixed, saying parts not available.this needs attention, i don't need to be another statistic for lack of recall repairs.
My 09 dodge journey would fail to start on multiple occasions since owning the vehicle.it would make a clicking noise and take several tries to get it to start. The dash lights would also fail to come on while trying to start it. I would also have to wait 1 or more hours til i could get it to start. I have put in a new alternator and starter in it. Finally on july 3rd 2014 it quit starting altogether,stranding me at work. I have also had a few incidents when the air bag light would come on, after a few minutes it would go back off.i have called a few dodge dealers in my area and they claim to be aware of the issue and said it was either my key or a win module.if they are aware of this issue why is there no recalls on it. I have done research on my vehicle only to find out i am among thousands of people with the same issue.
My vehicle has less than 90000 miles and i've put 4 sets of brakes and rotors on it. I've also had numerous problems with it not wanting to start while the battery test out perfect. I have put 3 sets of tires on it, and the transmission is shifting hard a lot of the time also.it's a shame people have to die before y'all recall vehicles.
When a certain light appears it causes my brake lights to go out. I have been pullover multiple times and almost in accidents because of this. I have children. I have replaced multiple bulbs for nothing. This car has been an safety hazard. I worked sooooooo hard to pay off i should be able to have a safe reliable vechile. I am a cna i have clients that i need to transport and i cant which is causing me to be broke because i cant work. If you have a heart please please help me and my family.
The contact owns a 2009 dodge journey. The contact stated that the key failed to turn in order to start the vehicle. The contact had to make several attempts to get the vehicle to start. The contact waited for nine months for the part for nhtsa campaign number: 14v373000 (electrical system) to become available. The dealer was not able to determine when the part would become available. The vehicle was taken to an independent mechanic who replaced the battery and the starter but the failure persisted. The contact disconnected the automatic start feature as a precaution due to the failure progressing. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
At 11k miles i had to have front brakes replaced. Shortly after that my back brakes had to be replaced and my back rotors were warped. The dealer told me i had exceeded the 12k manufacturer warranty and had to pay for repair. After researching consumer reviews and having read of numerous complaints on brakes / rotors i sent a letter to chrysler along with complaints. I did not receive any letter, not a phone call, just a check for repayment of brake work. Since then i have had my censor light come on twice for the tires and up until now, after reading from this website was i unaware this vehicle appears to have problems with tires as well. My vehicle is currently in the shop. I had taken in twice for a noise that was coming from the front passenger side. The first time i was told they could not find anything. The 2nd i was told it was a computer chip that needed adjusting and it would be "fine". It wasn't fine. The noise got worse. My power locks on driver door and my remote key would not work. I took my vehicle in for both the noise and the power locks/key not working. I have been without a vehicle since monday (it is friday) and it is due to having to replace a wiring system and alternator. An alternator? my vehicle has 25k miles!! please help.....there are almost 200 complaints for all the same problems i am having. This is not right.
The contact owns a 2009 dodge journey. The contact received a notification for nhtsa campaign number: 14v37300 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was not available.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 11v139000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 5/29/15 updated 9/17/2015
The contact owns a 2009 dodge journey. The contact stated that the driver's side rear-view mirror controls were malfunctioning. The contact mentioned that the he was unable to open or close the front windows and he could not lock or unlock the doors. The vehicle was taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in nhtsa campaign number: 10v658000 (electrical system) . The vehicle was not repaired. The vin was not available. The failure mileage was 58,000 and the current mileage was 58,041.
I have received a recall notice, in june i was told my vehicle was 'on the list' for repair. It is now almost the end of august and my vehicle is still 40 down on the list. Dodge is sending one out at a time - and will not send a new one until the dealer can demonstrate installation of the last one sent.my car randomly wont start at times, just wont start. This is a safety based recall and these time delays are not acceptable. I was now told today that there have been more recalls, based on more specific part list- and as such the the list will be jiggled based on the actual part i need. How do is this acceptable- its not the dealers, my car is unsafe and dodge will not ship parts in a timely manner.
While driving on the freeway @ about 70 mph suddenly the steering locked up and there was no power.while i was trying to merge over to the side of the freeway( i had to cross 3 lane, i was almost hit by multiple cars. I had no control of the car. I managed to get off to the side off the freeway and happened to look down to see the ignition key turned to the off position. I dont have any other keys attached to it because i had just had the starter replaced maybe 1 week before & was advised not to. I started the car thinking maybe it was a freak thing and it wouldnt happen again. It did 2 days later. This time i was approaching an intersection turning left on a green arrow. Just as i started to turn the car turned off making it very difficult to turn and barely missed a group of people on the sidewalk where my car ended up before stopping. I had the car towed to the service center the dealership i bought the car from. This was not a dodge, chrysler, or jeep dealership either. I was told that rwi module had to be replaced and it was not covered under my warranty and dodge would not cover it either. While the car was being repaired i came across recall l25. But was told my vin number was not included in the recall. The car was in the repair shop for 5 days. It cost me over $600. The day i picked the car up i came across documentation of the expansion to the l25. I was then again told the vin was not part of the recall & an investigation was being done and eventually the vin would be in the recall but i could not be given a date as to when this would happen. I called dodge corporate offices and was told the same thing. I feel like i own a coffin on wheels. . all in all i have had this car in for repair for the key turning to the off position 3 times now. Something needs to be done now before someone is seriously hurt or killed in a crash because of this defective part.
The contact owns a 2009 dodge journey. The contact stated that the "bad key" warning message illuminated. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage and vin were not available.
I purchased my dodge journey sxt 09-22-2016. On february 3, 2017, i drove about 5 miles (to my daughter's school then to my place of employment). I turned off my vehicle, began to exit the car and noticed it had light smoke coming from it. It bothered me seeing there was not reason (i.e. Wasted fluids) and i just purchased the vehicle.i called my someone to inquire from them about the smoke, and the next thing i know, people are yelling at me to get out of the car!!! my side of the car was on fire (under the hood).the car was stationary in a private parking lot. The engine was not running. In fact, if if my car door wasn't open, i would not be typing this notice.
Vehicle was taken to dealer on 6/15/2015 for ignition switch recall. After recall repair was done, the vehicle starts sometimes. It have been taken back to dealer, and they could find nothing wrong with it. Before the ignition switch was replaced, there was no problem starting it.
The contact owns a 2009 dodge journey. The contact stated that the passenger side window was in the down position and failed to close. The contact placed a bag on the window; however, water entered the vehicle. Afterwards, while driving at unknown speeds, smoke emerged from the passenger side door, the other remaining doors failed to lock, and the windows failed to operate. The vehicle was taken to an independent mechanic who informed the contact to call nhtsa. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 175,000.
I bought this dodge journey sxt last yr 2/16/2018, i asked the salesman if there's any recalls or anything wrong with this car.. He said only need to replace the rear tires.. I contacted a lemon law lawyer the next day after getting the tires replaced bc he lied to me, the tie rod & ball joint had to be replaced, on top of that i found out there are (4) recalls on my car that were never taken care of, so dodge chyrsler dealership replaced the front/back airbags in (mar/april)of year 2018.. I received therecalls to my phone, to top that off i purchased this vehicle in cash over ($4,263.00), the lemon law lawyer told me to go to a website to get the history on my car i bought, it was involved in a car accident on passenger side on (10/18/2017).. I was lied to totally, i almost got rear ended bc the transmission stopped on me, my sister raised $$ to get transmission replaced, now had to put new brakes/new battery/new starter/another new tire/ then the hub assembly broke along with the sway bar arm, the electrical system is faulty & car starts but then if i go anywhere & then try to start to go home, it won't start & the fob keyneeds to be replaced as well.. This car is a safety hazard, too many problems that shouldn't be happening..it has stopped on me too many times to count, i'm at thee point i afraid to drive it.. This vehicle has (2 recalls) that have not been taken care of yet, i had to call canada to tell them i bought the vehicle bc they didn't have me as the new owner, i didn't get any recall notices in the mail bc i just bought this car last yr & it was at a dealership, they never took care of the recalls,,i was sent a notice to my credit karma acct telling me there's 4 recalls but the airbags are dismissed bc they were taken care of,. I have 2 recalls that have not been repaired.my ignition switch hasn't worked from the day i bought this car,it's loose.
This vehicle will intermittently not start (usually once every 3-6 weeks). After sitting for 15-45 minutes, the car will start. It has been taken to two dealerships and one of those dealerships even replaced the ignition (at a cost to me of over $700) and that did not fix the problem. There is no rhyme or reason to this and no one seems to have an answer. One dealership even kept the vehicle for several days and could not replicate the issue or find the cause. From what i have found online, i am not the only person with this same issue. The latest episode was december 8, 2017, but this has been an issue for several years, basically since i purchased the vehicle used in 2013. I also contacted dodge directly and they opened a case (#32993255).
The contact owns a 2009 dodge journey. The contact stated that after inserting the key in the ignition, the vehicle would not start. The failure recurred intermittently.the vehicle was taken to a dealer where they advised her that they would replace the computer chip in the key. The vehicle was repaired. The failure recurred within several months. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 68,000. The vin was unavailable.
The contact owns a 2009 dodge journey. The contact stated that the notice for nhtsa campaign number: 14v373000 (electrical systems) was received in may of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Updated 09/21/15*lj updated 12/13/2017
On my 5th set of brakes & rotors on my 2009 dodge journey. The car only has 53000 miles on it. Chrysler refuses to admit there is a problem with the braking system on the car. I am now averaging replacing rotors every 10,000 miles. Very expensive and most importantly not safe. Please investigate this problem as chrysler extended the warranty on the brakes when we received a letter in july of 2011 to 36,000 miles. They know the brake system is too small for the car. There have been other electrical problems as well. I feel this car is a lemon. Thank you!
2009 dodge journey - total intergrated power module ( fuse box)went in defect mode.it is located under the car hood near front driver side fender. Think of the tipm like a command center for all the electrical functions of your car. Want to turn on your wipers? that has to go through the tipm. Need the fuel pump to turn on after you turn the key? you'll have to run it through tipm first.my car engine turned offwhile on my street road. I had to manually turn off road.there was no traffic at the time.when i restarted car windshield wipers went on would not turn off.low beam lights would not go off.no cluster lights ( fuel gauge, speedometer, battery, temp gauge, speed gauge, digital readouts etc)no heat or ac power, no blinkers. No emergency lights, no ac power converter. I could drive car but had no gauges that worked that left me in the blind.the following worked normal:brake lights, radio and electric windows.had auto mechanic scan it and foundtipm was defected.this is dangerous everyone because if the tipm just decides to go defect your car will automatically stop and you will lose control of your control because the tipm shuts it down.i was lucky and just coasted off the road, but if one is on the road and heavy traffic you will crash and you and every one's life, health and well being is lethally in danger ( death)this dodge journey due to this defect must be recalled before someone dies.does it take death for a recall? is it going to take a death and group law suit?the tipm is defective and must be recalled on 2009 dodge journeys and all other after that year. The tipm is defective.recall or group law suit ?
The front window won't roll down and the side mirrors won't operate.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that when starting the vehicle or when driving across bumpy roads, the vehicle's electrical system would fail without warning and all alarms sounded however, the vehicle would remain on and would still be able to be driven. The approximate failure mileage was 70,000. The manufacturer was not made aware of the failure.parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact stated that the ignition key failed to turn into the on position. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). The manufacturer was notified of the failure. The failure mileage was 88,000.
Takata recall. The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign numbers: 16v047000 (air bags) and 14v373000 (air bags and electrical system). The parts were not available in a reasonable time frame to receive the repairs from the dealer. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
For several years, the vehicle has been stalling intermittently; at traffic lights, when slowing to use an exit ramp, when trying to pull over for an ambulance, etc... .also it intermittently increases to a high rpm for about 10 seconds or so, then returns to normal. This can occur at a constant speed on a level road. Dealer can not find the issue since no 'trouble' light is on. I see what seems to be a similar issue on an internet search, but have not found any cause. After several trips and several hundred dollars paid to chrysler dealers, nothing has been found and nothing has been suggested. The stalling in trafficis very troublesome as it may cause injury to my family. For this reason, the recommendation to drive it till something breaks is not acceptable as it may be the occupants that 'break'! the last time it happened for me (both the stalling and the revving) is reported below.
Last date of incident was on october 16, 2014, this is the 4th time my vehicle has shut off while driving it.the first time it happened i contacted dodge whom stated there was no recall in re: ignition problems, interestingly enough a recall was posted within weeks, since that recall i have been contacted via mail stating parts have been ordered with no known delivery date for repairs.the last incident happened while i was driving too work exiting off the expressway during rush hour traffic on the ramp with vehicles behind me and my car just shut off again.when i contact dodge i am told there is nothing they can do i have to wait for parts and risk my life in the process due to they will not issue a rental car for this.per my conversation with dodge i want this well documented being i am driving a vehicle with major safety issues when it appears to randomly shut off the engine while driving, i have done everything stated in the recall letter so i may limit my risk, i have taken all keys off my key ring, i make sure key is well engaged when starting my car.unfortunately in my case this is not a help at all being i still am having episodes of my car stalling out in traffic.
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 11v139000(electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Master window switch quit working,bought a new switch that didnt fix it and so i did some research and see there was a recall on these vehicles for the copyright 2011, chrysler group llc, all rights reservedfebruary 2011dealer service instructions for:safety recall k07front door wiring harnesses2009 (jc) dodge journeynote: this recall applies only to the above vehicles built from november 01, 2007 through november 07, 2008 (mdh 110122 through 110723) which also effects my lighting and possibly airbags . I have children that's not acceptable .
We have had many problems with this suv. Elect. And mech. The engine will just shut off. Several lights stay on. The dealer claims that they fixed the ignition switch a few mths. Ago but they did not. Every time it has been in the dealer to find what was wrong, they could not find anything. For example we the battery and less than a year later the battery is dead something electrical is draining the battery, the are many other problems with this car.
When the car was started the windshield wipers came on and cannot be shut off or the speed changed. The headlights cannot be dimmed. The direction signals do not work. The fog lamps do not work. Sitting in the garage unattended the car locked itself. Without the key in the ignition 2 red lights on the dash are now blinking.i purchased the car from al west chrysler in rolla, mo on 2/11/2015 but was not able to pick the car up until the next day due to an undisclosed electrical problem. I asked[xxx] in the al west service department to report the issue to chrysler corp. But he said it would do no good that i would have to report it myself and gave me an incorrect phone number to call. I am currently looking for a correct number for the chrysler safety dept.i feel this is a safety issue that ought to be corrected at chrysler's expense.
Something in the engine is causes the alternator to die. Iā€™ve gotten it changed 3 times within a year. The car has been having multiple issues since i purchased it. The file is to lengthy to upload
The contact owns a 2009 dodge journey. While driving various speeds, the vehicle stalled. The failure occurred several times. The contact received a recall notification for nhtsa campaign number: 14v373000 (electrical system); however, the part needed to repair the vehicle was unavailable. The dealer stated that the part was ordered, but not received. The vehicle was not repaired. The failure mileage was 27,000.
I currently own a 2009 dodge journey, the driver side master power switch stopped working. The entire power switch is not inoperable. The driver side mirrors, car locks are currently are not working but the back windows are working. The driver side heat vent blows cold air while the driver side blows hot air. I currently am awaiting supplies for a current recall so begin to research these two concerns. I find that over 46, 500 people have experienced the master power switch suddenly becoming inoperable with a previous recall correcting this issue. I contacted chrysler to inquire about getting this recall done while placing my car in the shop for the current outstanding recall. I was told that my car was made two months after the recall period meaning that i would have to pay for those repairs out of pocket.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable.the contact stated that the vehicle failed to start and the failure recurred on multiple occasions.the contact stated that the vehicle was towed to an independent mechanic. The technician diagnosed that the ignition switch failed.the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.
The contact owns a 2009 dodge journey. While driving approximately 15 mph, the esp warning indicator remained illuminated. The steering wheel made a loud noise as if something was loose. In addition, the vehicle stalled and failed to start. The vehicle was previously repaired per nhtsa campaign number: 14v373000 (air bags, electrical system). The failure recurred and the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
Put the key fob in the ignition, the car would not read the fob... Tried both keys a few times and finally it started. Everything else on the remote (lock, unlock, automatic start, panic) works... Can use the automatic starter... As soon as the key is inserted, the car turns off... Sometimes the display reads bad key and sometimes it doesn't react at all. After trying 10-30 times, it reads the key and the car starts. We took to the dealer and are being told that the entire wireless ignition module and keys need to be replaced, which s going to cost us over $600. I have done some research and am seeing that this is a common issue with our make and model, but am unable to find a recall directly related to our issue. In my opinion, this is not something that should just "break" out of nowhere on a car that is less than 5 years old.
Randomly, when trying to start the car, the engine will make a singular click sound but will not turn over. However, most of the time, when putting the car into neutral, it will start. Sometimes it will take multiple times of putting car in neutral, back to park, for the car to start. The issues happens with both cold and hot starts (happens more often when in hot weather. We have taken the car into the dealer and they, "could not find any issues." the issue has occured over the last 4 years.
The dealer can not seem to get the parts to fix the recall l25. I have a car that is dieing while traveling at speeds of 70 mph. The wireless ignition node is the problem, and the dealer not being able to get the parts is sad. I hope i dont have a wreck and get killed cause of a recall, and me not being able to get it fixed due to the failure of chrysler not providing my dealer with the parts to fix my car.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags , electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Upon trying to start vehicle, no response. Lights, radio, all work fine. After letting sit for 1 hour tried again this time after two attempts car started. I see from the web this is a common problem with dodge journeys from 2009 to 2013. Please find resolution to this problem.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The failure recurred on an intermittent basis. The vehicle was taken to a dealer and they advised him that they were unable to diagnose the failure. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 52,000. The vin was unavailable.
The contact owns a 2009 dodge journey. The contact stated that while turning at various speeds, the vehicle stalled. After restarting the engine, the vehicle operated as normal. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 76,000.
Recall on fobik has been open since may 2015. Dealers never seem to have the part available.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start until after several attempts without warning. The failure recurred on several occasions. The vehicle was taken to the dealer. The technician diagnosed that the ignition switch sensor was faulty and needed to be repaired. The vehicle was repaired but the failure persisted. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer was not made aware of the failure. The approximate failure mileage was 53,000.ma 10/23/15 updated 12/06/2017
The contact owns a 2009 dodge journey. The contact received a recall notification for nhtsa campaign number: 14v373000 (electrical system). The contact stated that the vehicle failed to start after several attempts. While driving 40 mph, the engine stalled without warning. The failure occurred on numerous occasions. The dealer was unable to duplicate the failure. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 25,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The vehicle was taken to the dealer where the failure could not be diagnosed. The manufacturer was not contacted about the failure. The failure mileage was approximately 58,000.
The contact owns a 2009 dodge journey. The contact stated that the driver front door failed to unlock, the window failed to open, and the mirrors were unable to be controlled. The vehicle was taken to the dealer where it was found that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 125,000.
Car refuses to start, insert fob car just clicks but will not turn over, sometimes doors won't open. Replaced battery in winter, 2 starters this summer (within one week), new batteries in fob, green wire to starter cleaned, took out fob and locked doors and unlocked doors (one site suggested they thought it might have to do with anti theft device), tried tapping/wiggling the gear shift (as suggested on another site), have tried all dealership and internet suggestions). I ask if it was a defected fob and was told "no".have been stranded in extreme heat for 30 minutes and longer, stranded in very cold weather (thank god my daughter was at the same store i was at, in her honda). Dealership stated it would cost a lot to try to find issue, this is not a consumer issue but chrysler issue. Chrysler is aware so it should not be my dollar that finds their defect. (one site suggested the power integrated distribution module rl692302-ae - $1k to correct.). Surprised there isn't already a recall for this issue since there are numerous reported from other owners. Afraid to drive car, don't know if it will just stop running while driving down the road, don't know if i will get stranded for hours. Took in for l25 recall and dealership stated that wasn't the issue. Fine still wanted the recall corrected. Safety hazard especially if it turns out to be electrical, might cause a fire. Need help!!!!!
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 11v139000 (electrical system) and stated that the parts needed were not available for several months. The dealer was unable to provide a specific date for when the parts would become available and the contact was unable to be added to a waiting list. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.updated 2/24/15updated 03/03/15
Vehicle randomly will not start. Everything (lights, air, radio) works except it will not start, makes a clicking noise but will not turn over. We have paid dodge over 300 dollars to have this issue fixed but it keeps reoccuring. First time we had to have it towed they said it was a software issue and bad battery. We paid for that and not even a week later i was stranded out of town at night with my children. Dodge had it towed thr next morning and could not identify the issue. We have since had to have it towed 2 other times back to dodge and they have fixed the starter and on the last occasion they said nothing was wrong.once wehad the battery jumped to get it started and it is a brand new battery, however that doesnt always work. We are still dealing with this issue. We received a recall notice in the mail for bad ignition and key issues in may and we still have not been able to get it fixed. We were told by dodge that we would be put on a waiting list for parts and it could be months as there are a lot of people who are having thr same issues and not enough parts are available. Please look into this issue. No, i didn't crash but it is a safety issue when you are stranded far away from home and noone can help you. It is expensive when i end up having to pay 100's of dollars i'm towing. If you google the issue there are multiple complaints of the same issue and dodge keeps saying to everyone that they can not identify the issue.
I have been having trouble with this car ever since i purchased the car the car stalls while you are driving, the rear passenger door fills up with water and it is always heating up, at four years old i had to replace the evaporator coil and heater coil which is a $1200 job. I am a teacher i don't have money just dropping out of the sky i purchased a new car so that i wouldn't have to worry about issues of used cars. I am one who always keeps up with the annual maintenance of my vehicles. Driving this car is very dangerous and dodge should be held responsible for these issues. By the way it takes 15-20 minutes sometimes to get the car to start up. I am really disappointed with dodge i was planning keeping this car for at least ten years now i maybe forced to get a new car note as soon as i am finished with this just to have a reliable vehicle that wont indanger my life. My next car will definitely be a honda!
The contact owns a 2009 dodge journey. The contact stated that the vehicle stalled on several occasions. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vin and failure mileage were not available.
The contact owns a 2009 dodge journey. While driving over a bump in the road, the ignition key fob came out of the ignition switch causing the vehicle to shut off. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The recall notice for nhtsa campaign number: 14v373000 (electrical system) was received in may of 2005. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 160,000. The vin was not available.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that nhtsa campaign number: 14v373000 (electrical system) had exceeded a reasonable amount of time for repair. The dealer stated that the parts were on back order and were unavailable. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact also experienced an intermittent failure where the key would either fail to turn or become stuck in the ignition switch.after several failed attempts, the key would eventually release from the ignition switch.additionally, the cruise control would fail to engage when activated at various speeds. The manufacturer was not made aware the failure. The vehicle was not diagnosed or repaired. The failure mileage was 120,000.
The contact owns a 2009 dodge journey. The contact stated that the key was difficult to turn over to start the vehicle. In addition, the vehicle stalled several times without warning. The vehicle was towed to the dealer where it remained for approximately two weeks and the technician was unable to replicate the failure. The vehicle was included in nhtsa campaign id number: 14v373000 (electrical system) but was unable to be repaired under the recall remedy due to the part not being available. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.
The contact owns a 2009 dodge journey. The contact stated that the instrument panel failed to illuminate. In addition, the vehicle stalled on several occasions. The contact stated that nhtsa campaign number: 14v373000 (air bags, electrical system) exceeded a reasonable amount of time for the repair. The dealer stated that the waiting list for the recall repair was excessively long. The manufacturer was not made aware of the delay. The vehicle was not repaired. The vehicle was taken to the dealer, but was not diagnosed or repaired. The failure mileage was 60,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair the was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact stated that the vehicle stalled. The failure occurred on three occasions. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vin was not available. The failure mileage was unknown.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start when the key was placed in the ignition and all the warning indicators illuminated on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed that the engine timing switch failed and needed to be replaced. The vehicle was repaired, but the failure recurred a few days later. The vehicle was not repaired again. The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 140,000.
I' got this car and the repairs never stopped coming. I've replaced the brakes & rotors 4 times in 3 years.i had to pay to have the car re-wired due to electrical problems &add a starter, replaced hoses. Shocks andball joints.this has to be the worst vehicle ever.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the parts were unavailable to perform the repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the vehicle intermittently stalled and failed to start. The contact stated that the repair for nhtsa campaign number: 14v373000 (electrical system) exceeded a reasonable amount of time. The contact made multiple attempts to have the vehicle serviced under the recall. The dealer stated the parts were not available for repair. The manufacturer was not made aware of the delay. The failure mileage was 0.
The contact owns a 2009 dodge journey. The contact stated that it took several attempts to start the vehicle without warning. The failure recurred on several occasions. In addition, the radio, instrument panel lights, and air conditioner failed. The contact powered the vehicle off and back on to reset the component. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
The vehicle will stall on cranking which a red light will light up you will have to get under vehicle and tap starter constantly to crank. Starter has been replaced 2x problem still happens its spark fire under car. The vehicle will be cut off stationed after a drive then it was crank period until 20 min . When parked to get in and drive it want start. Has been test on machine battery good starter good and transmission it detected and electrical. Also when unlocking doors only 3 doors will unlock one you hot unlock wipers will come on.
How can you take your car to a dodge dealer and still can't get help! why does my car read 37 codes? why is my abs tracking light on causing me not to switch gears? why is my airbag light on at all times? why does my back up camera not come on when needed? why haven't they recalled this piece of trash they call a car? i can't go anywhwer with out it not starting and needing a jump. I'm out of about 2000 and still no answers! why haven't i received any recalls?
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the parts needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. When the contact started the vehicle, the windshield wipers activated independently. In addition, both front power windows failed to operate when engaged. The failures were sporadic. The manufacturer stated that the vin was excluded from nhtsa campaign number: 14v373000 (electrical system). The vehicle was not repaired. The approximate failure mileage was 69,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was unavailable.
The contact owns a 2009 dodge journey. The contact stated that the key was difficult to turn over in order to start the vehicle. The contact mentioned that the key fobik was replaced twice. The contact received notification of nhtsa campaign id number: 14v373000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The failure mileage was not available.
The contact owns a 2009 dodge journey. The contact stated that while driving 50 mph, the accelerator pedal was depressed however, vehicle failed to accelerate. The speed decreased to 10 mph and vehicle went into limp mode. The electronic throttle warning indicator light was illuminated. The vehicle was taken to an independent mechanic where she was informed that the throttle and wiring harness needed to be replaced. The vehicle was towed to contact's residence. The contact called cherry hill dodge chrysler jeep ram (1708 w, nj-70, cherry hill, nj 08002, (856) 471-1058) however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and referred the contact to nhtsa. The contact stated that the failure was similar to the failure stated in nhtsa campaign number: 08v247000 (electrical system). The failure mileage was 98,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of timeto for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/25/15*lj
The contact owns a 2009 dodge journey. The contact stated that while at a stop, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. In addition, the vehicle failed to start intermittently. The contact received notification of nhtsa campaign number: 14v373000 (electrical system, air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 40,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Nhtsa it all started when i bought my journey: nice looking but very, very bad experience1.transmission, it change speed by itself. It change speed from 80 mph to 40, then 70 mph to 30 mph..i was driving in the expressway and this change of speed happen to me several times. I took it to the dealer and they said that they could not found the problem, after so many incidents i got mad to the dealer and told them that my life is at risk because the car change speed by itself that they have to do something about it. They finally fix the car.2.brakes, i have problems with the brakes too. They run fast and have to keep changing them.3.battery, i have problems with the battery too. I have told them numerous times too check the battery, because the car does not want to start and they keep telling me that there is nothing wrong with the battery. So my question to them is the following if the battery is good., what is the problem? i have to turn on the switch several times until the car start. They said that they cannot find the problem. And now the latest problem!!!!!!!!4.steering, every time i turn the wheels the car make a wear sound like an old car5.car does not turn off. Now my car does not want to turn offthe dealer said that i bought the car and that now the car is mine and i have to take care of it. Yeah right!!! so my question is the following what is nhtsa going to do about it while chrysler ignore their customers complaints and not taking responsibility. In the mean time we the consumers have to pay for chrysler poor performance, etc. Dodge journey should be remove from the market.and we as consumers should be reimburse or at least chrysler should recall all cars.
The contact owns a 2009 dodge journey. The contact stated that the vehicle stalled on several occasions. While driving approximately 60 mph on a major highway, the vehicle stalled causing the contact to crash into a brick wall. The drivers side air bag deployed with force however the front passenger side air bag failed to deploy. The driver sustained neck pains, body pains, muscle spasms in the left arm and scarring to the left arm. The front passenger sustained head, mouth and face injury due to no air bag deployment. Both received further medical treatment. A police report was filed. The vehicle was not diagnosed and a dealer was not contacted. The contact was unaware that the vehicle was included in nhtsa campaign number: 14v373000 (air bags and electrical system) as the vehicle was not purchased from a dealer. The manufacturer was notified of the failures and the crash to determine if they may open an investigation. The approximate failure mileage was 146,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received nhtsa campaign number: 14v373000 (electrical system) and stated that the part was unavailable.the dealer was uncertain of when the part would become available and informed the contact that the part was not produced in order to service the vehicle under the recall repair. The manufacturer was not notified of the delay. The contact did not experience a failure. The vin was unavailable.
This isn't the first time this has happened, we think there is something wrong with the ignition. I've replaced the starter, battery and got a tranny all within a year. The car will not start but i have power, the radio and lights come on, i have to let it sit for a minute retry it and hope it works. I'll be calling the dealership and see what they can do, but this is an 09 journey nothing major should be going on.
The contact owns a 2009 dodge journey. The contact stated that the key would not fit into the ignition. The vehicle was taken to an authorized dealer several times for the failure and the dealer replaced the key. The failure continued. The vehicle was taken back to the dealer, who performed a diagnostic test and stated that the failure was located at the win module. The dealer also stated that the vehicle was not included in the recall associated with nhtsa campaign id number 11v139000 (electrical system: ignition). The manufacturer was made aware of the failure and the contact was awaiting a response. The vehicle had not been repaired. The failure mileage was 38,000 and the current mileage was 68,000.
Vehicle will not start or crank. Electrical systems work when door is open, close the door nothing works. Battery has plenty of juice doesn't need jumped. Dash reads "badkey" for a milli second when you insert key fob. Wait an hour or so and the car will start up with no problems. Turn the car off and it will not start again. Dealership wants to replace win module as a "starting point" since their computers can't getcode from the car.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part was not available to perform the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the vehicle was repaired under nhtsa campaign number: 14v373000 (air bags, electrical system); however, the failure persisted. The contact stated that while driving approximately 30 mph and making a left turn, the vehicle inadvertently moved into the accessory position without warning. The vehicle did restart, however, the failure recurred on four other occasions. The vehicle was taken back to the dealer and the key fob was replaced however, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 113,500.
The contact owns a 2009 dodge journey. While driving at low speeds and attempting to park, the vehicle stalled. The vehicle was able to restart and resumed normal operation. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Reporting common problems of 2009 dodge journey 2.0crd 103kw1.a car started shutting off whenever it drives, running in parking lot, stopped at red light.2.battery fails suddenly, without any warning, jumping cables can't help, because a car just making a cranking noise under a hood. 3. Wheel airbag is having short circuits, so due to it sometimes lights a warning in dashboard.4. Steering wheel relay shows misunderstood degrees of wheel angle, so it comes to esp bas error.
The contact owns a 2009 dodge journey. The contact stated that the vehicle started after several attempts. The failure occurred multiple times intermittently. The vehicle was taken to a dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
2009 dodge journey. Has an intermittent starting issue. Car will go weeks, even months without any problems.then it will fail to operate the starter motor.if it sits for a few minutes of hours, the car will eventually start.taken to local auto repair center.tested battery, alternator, and electrical system, with no apparent reason for the problem.please notify auto maker of this situation.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start.the electrical components of the vehicle would power on but the engine would not start. The vehicle was not taken to the dealer. The vin was not available. The failure and current mileage was 63,813.
The car power will fluctuate with the rpm going up and down when trying to accelerate. New trhottle body with tps sensor, intake air sensor and gas pedal sensors were replaced and still having the same issue. The engine problem light is on also the electric throttle control system light is on. The vehicle has only 83000 miles. Active codes are p0642, p2138, p0335 & p0113. The car is dangerous to drive due to speed fluctuation.
The contact owns a 2009 dodge journey. The contact stated that the key was difficult to turn in order to start the vehicle. The contact received notification of nhtsa campaign id number:11v139000 (electrical system) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2009 dodge journey. The contact stated that the vehicle could not be started. The vehicle was taken to the dealer who stated that they could not find the failure. The manufacturer was not contacted. The failure and current mileage was 60,000
The contact owns a 2009 dodge journey. The contact stated that the vehicle stalled without warning. The vehicle was able to be restarted. The dealer was notified of the failure and was unable to provide the part to schedule the recall repair appointment. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer and manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The approximate failure mileage was 83,200.
Vehicle will not start.replaced battery, replaced starter, replaced relays and fuses, cleaned connections. 100's of reports with this problem all over the internet. Putting the car in neutral does not help.
Bought 2009 journey with 47,000 km's on it about 3 months ago from dodge dealer. Have had to have the car towed twice now because it would not start.dealer seems to be in the dark about how to fix problem. Poor, poor, example of customer service and car quality.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
At 37,600 miles the cars electronic throttle control indicator lit and the car would not start. The car was towed to the dealership and the dealership reported it was a bad starter. It was not covered under warranty and the total cost of repair was $386.00. At 41,000 miles the electronic throttle control indicator light went on again and the car was towed to the dealership again. The dealership reported it was a bad throttle body and this would need to be replaced at a cost of $613.00. As of this date the total cost of repairs for the same problem, the electronic throttle control, has been $999.00.
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 7/1/15 updated 9/15/15
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (service brakes, hydraulics); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact experienced a failure with the ignition node module pertaining to the battery of the vehicle. The failure mileage was unknown.
The contact owns a 2009 dodge journey. The contact stated that while driving approximately 40-60 mph and attempting to decelerate, the vehicle stalled. The vehicle was able to restart. The contact also received notification of nhtsa campaign number: 14v373000 (air bags , electrical system) but the part was not available to perform the recall remedy. The contact mentioned that the ignition key was the only item in the key ring. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.
Car won't start , when trying to start , everything works(lights radio) except the engine won't crank. It has happened numerous times. Sometimes i get stalled in the highway, which is really dangerous.
The contact owns a 2009 dodge journey. After the vehicle was repaired according to an unknown manufacturer recall related to the wireless ignition ring, the abs light and traction control light illuminated on the instrument panel. The contact stated that the vehicle would not start unless it was in the neutral position. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 65,000.
On monday, march 8, 2010, my wife, two year old daughter and i suffered a third episode of the following dangerous malfunctions: steering, transmission and drivetrain issues that, without notice, result in an unbearable screeching and grinding noise emanating from underneath the vehicle at speeds between 15 and 30 mph, a pause and hesitation in acceleration between speeds of 15 and 30 m.p.h. That causes the car to jump forward, the immediate loss of accurate steering and a burning smell throughout the car interiorwe suffered the most recent episode, without notice, while driving through rush hour traffic at 7:45 a.m.we waited two hours for a tow truck to arrive.fortunately, my wife and daughter were only shaken, but not injured.in the last three months, we have had an unsafe rear tire replaced, sunroof parts replaced for constant leaking, a new electronic module installed to prevent the episodes of the entire electronic system malfunctioning causing the loss of car function and door locks and multiple power steering parts replaced.
The contact owns a 2009 dodge journey. The contact stated that the air bag warning light flashed and then randomly remained illuminated. The vehicle was taken to a mechanic who inspected the vehicle and provided a diagnostic trouble code. The vehicle was not diagnosed or repaired. The vehicle was not included in nhtsa campaign numbers: 14v373000 (air bags and electrical system) and 09v118000 (air bags and electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 143,000.
The contact owns a 2009 dodge journey. The contact stated while driving approximately 35 mph, the vehicle stalled without warning. The vehicle was able to restart after the key was removed and reinserted into the ignition. The contact replaced the battery, but the failure persisted. The vehicle was included in nhtsa campaign number: 11v139000 (electrical system); however, the part needed to do the repair was unavailable. The manufacturer was made aware of the failure. The approximate failure mileage was 43,000.
I have had nothing but problems since day one of buying this car. Intermittently lags or does not start for long periods of time. Radio goes in and out lights come on and off while driving. Sometime the brake lights work sometimes they dont no one knows why. Got stuck in a parking garage for nine hours one day because the car lost all power could not put it into neutral and i could not find a tow truck small enough to tow me out. Then 9 hours later it started. Now i smell burning under the dash and my ac only works on the passengersidewhile the driver side blows out hot. There is definitely something wrong with thewiringof this car. This car has been to the dealership over 20 time under warranty for almost all the same problem with jo resolve. They cant recreation the problems so i pay deductables andrental car fees to get back the same broken car.
The contact owns a 2009 dodge journey. After the vehicle was repaired per nhtsa campaign number: 14v373000 (air bags, electrical system), the vehicle failed to start after numerous attempts. The contact stated that the engine stalled twice without warning. The vehicle was towed to a dealer where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 143,389.
Car cuts off while in motion. This is an issue that many owners have had. Dealerships say it was "released too early and it has a lot of bugs in the system" i have had my kids in the car every time this has happened!!! was almost in a wreck this time at my daughter's school. Also, car will not start sometimes unless i put it in gear and "trick" it. I have replaced the starter numerous times thinking that was it....has cut off when on the highway, residential street, parking lots, in motion and stationary...happens often.
The pcm needs to be replaced. I don't know much about cars so i don't know what this means. The dealership did a diagnostic test and i was told i needed to replace the pcm.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start and had periods of power loss. The contact received notification of nhtsa campaign number: 14v373000 (electrical system, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer not notified. The failure mileage was unavailable.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign id number 10v658000(electrical system:wiring) and contacted the dealer in march 2011 but was advised that the parts needed for repairs were not readily available. The contact stated that the parts have not yet become available after a period of seven months. The vehicle had not yet been repaired.the failure mileage was approximately 29,000.
The contact owns a 2009 dodge journey. The contact stated that while driving approximately 65 mph, the vehicle stalled. The contact maneuvered to the side of the road. The vehicle was towed to the dealer. The vehicle was repaired however, the diagnosis was unknown. The vehicle failure recurred.in addition, the contact stated that the vehicle failed to start. The contact stated that an unknown warning indicator illuminated at all times. The vehicle was not diagnosed or repaired.the manufacturer was not notified of the failure. The approximate failure mileage was 161,952.
The contact owns a 2009 dodge journey. The contact stated that while driving at 55 mph, the vehicle stalled and the key warning light illuminated. The contact was unable to restart the vehicle. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was included in nhtsa campaign number: 11v139000 (electrical system). The approximate failure mileage was 103,000.
The problem began around 2 years ago, the vehicle wont start when the ignition key is engaged. There aren't any clicks or cranking just silence. After 10, 15 or 20 minutes the vehicle starts after the attempt. This problem probably won't occur in the next number of starting but suddenly the same problem, it won't start. I live in northwest illinois and in the fall and winter this happen more often than spring and summer but it occurs fewer times. I read on the internet that many owners complain about the same problem, some paid a lot of money to the dealership to fix the problem, but the dealerships some times replaced a lot of unnecessary parts and the problem wasn't solved. I contacted the in town chrysler dealer right after the problem began.they weren't sure how exactly to solve the problem. They suggested trial and error process.i didn't wanted to spend a lot of unnecessary money, and the problem won't be solved. Last week the service advisor noted that possible solution but not guaranteed is to replace the starter connector as might be corroded in which i have suspicions, because doing this job takes a lot of time and of course big bill to the dealer. Someone will say it is business, but inthis case isn'tbecause itis chrysler fault of makingvehicle'swith the same problem.it is a safety issue it could be about life and death sometimes. Imagine if some of this vehicles suddenly turn off on the railroad or in the middle of intersections, or a criminal is chasing a dodge journey patron and the patron wants to escape with his vehicle and the vehicle won't start that is death or catastrophic injury!!! i believe that you have a lot of the same complaint from current owners and you don't have a lot from people who will fix the problem by selling the vehicle, and someone else will became the lucky owner.this is a case for factory recall. Thank you
This is the 3rd time the car has left me stranded. The ignition will not turn over. The battery is fine, the tank is full. I received a recall for the ignition fob but was told by the dealer that the part is not in. Its been more than 6 months. I'd like to know what my right are. Isn't the manufacturer obligated to fix the known/admitted problem?
The contact owns a 2009 dodge journey. While driving approximately 30 mph, the engine stalled without warning. The vehicle restarted and resumed normal operation. The failure recurred numerous times. The contact was made aware of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed was unavailable to perform the repair. The manufacturer was notified. The approximate failure mileage was 5,600. Updated. 6/9/15 *tathe consumer stated he received are recall 10 months ago. However, the parts were not available. Updated 07/02/15
Our electronic throttle control (etc) came on last friday evening.we cycled the key and the etc sensor shut off.however, further searches showed that this problem could be caused by cold weather.no recalls are noted on nhtsa's website.the dodge journey handbook is very vague on what action should be taken if the etc sensor appears for a short time but then disappears after key cycling is complete.
The contact owns a 2009 dodge journey. While stopped, the vehicle stalled without warning. The contact stated that the failure occurred after the vehicle was serviced under nhtsa campaign number: 14v373000 (air bags, electrical system). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
After owning my car (august 2009), i turned the key... It clicked once but, it did not start. I waited a few seconds and tried to start it again. This time, it started. I remember mentioning this when i went to the seminar for new car owners given by the service department at the dealership; but they said, "it was just a glitch". But, since then, it has happened intermittently. However, lately, it happens more frequently, including five times within the past week (monday, june 9 - 13, 2014). Specifically, on wednesday 09/11/2014, it happened as usual. However, this time it took about 15 minutes and several tries (turning the key) before the engine finally started. This is unacceptable. I cannot believe this is "just a glitch" as i was told by the dealership's service department personnel approximately five years ago. Please respond as i wonder if this is a recall issue? if so, why haven't i been notified (i purchased the extended warranty). Recently, a friend who also owns a 2009 dodge journey warned me that his car did the same until one day, it just stopped working period. I sincerely hope you can help me with this issue. Thank you.updated 12/19/2014
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhsta campaign number: 14v373000 (electrical system, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received a notification for nhtsa campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 02/09/15*lj updated 06/9/2015
My 2009 dodge se journey has had several problems including some under open recall,electrical recall. However my brakes are very bad,abs light and brake light frequently come on and off. The brakes act as if i have no brakes or pressure, until they are half way down then they over engage causing the vehicle to suddenly stop or significantly slow at unsafe pace. I have contacted chrysler there is no recall at this time. This is an unsafe vehicle all aroundand complete recall should be in effect. This problem has occurred since we purchased the vehicle and has not stopped.
I have the starting issue like others. The engine does not start. Sometimes it starts by itself after a while, sometimes i have to put the gear in n/d and back to p and try. In addition, sometimes the windows go up and down by themselves! i have seen many people have the same issue with this model. Please investigate it and make it as a recall!
Horn randomly sounds off while parked, while driving. Started july 2018. August 2018 took to a dealership, who could find nothing wrong. Also, wrote to chrysler corporation noting the problem. Dealership said they never heard of the problem. Chrysler kept referring me to dealership. No help from either. I researched and found there is a huge problem with the tipm and can cause the problem i am having. As of september 15,2018, neither dealership nor chrysler corp will listen to me about the tipm issue. I now drive with no horn (found out how to remove the fuses), causing a huge safety risk. I need help and no one will help with this prolem. Horn has sounded in parking lots causing people to get angry as they think i am honking at them or people have come running out from buildings to see what is happening, one time horn sounded as an elderly lady entered a crosswalk and it scared her horribly, it sounds while driving causing other drivers to become angry because they think i am honking at them. My car is unusable if i leave fuses in...dangerous if i take fuses out.
The contact owns a 2009 dodge journey. While driving approximately 35 mph, the seat warning light illuminated. The contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 104,879. The vin was not available. Updated 09/18/15*lj updated 3/23/2016updated 11/15/2017
This is just too much. I have had nothing but problems with this vehicle. Sometimes it crank and then it won't. I can get in it and drive to work, but by the time i get off it will not do anything. The lights and radio work but the car will not turn over. It's like it will work for awhile but after turning it off it could take hours to start up again if it starts up. And yes i have also tried the putting the car in nuetral, but when it don't turn over you can not change the gears.i don't hear any cranking noise, the truck just lights up. I have had a new starter, battery, and alternator put on. I have had this truck pull home on a tow truck from work and soon as they unhook it it will starts up...i have two young kids and i have had the experience of going to a gas station in the evening after getting off work and after turning off the car it will not crank. The horn just starts honking on its own sometimes,and the theft system alarm light almost never stops blinking. I have spent more than i almost paid for the vehicle, and still have to uber places. This is a major issue that needs to be resolved. Took it to the dodge dealership and they want you to leave your vehicle there for about 4 days and want to call you with a ridiculous money quote. Come on dodge how much more do your customers have to suffer from a problem you don't want to fix. A very concerned consumer and parent.
The contact owns a 2009 dodge journey. While driving at approximately 70 mph, the engine stalled without warning. The vehicle was able to restart after ten minutes. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available.
While driving the car wheel will lock up and cut off.no warning i have taken it to mechanics who said nothing is wrong.i have been dealing this since i purchased the car. Also front brakes where out i recently had to change the brake caliber in the front of vehicle.
The contact owns a 2009 dodge grand journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact stated that the vehicle experienced a complete loss of power. The contact stated that the vehicle exhibited the failure several times while stationary and driving without warning. The contact received notification of nhtsa campaign number: 14v373000 (electrical systems) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 133,000. The vin was not available.
I already filed a report on how the electrical system is messing up. Also how the braking system is to small for this vehicle ,and how they were out extremely to fast. This time i am trying to find another form in which i can through the mail system try and get hold of nhtsa to try and receive a recall . Due to me and the other tens of thousands who also have this same problem.
The contact owns a 2009 dodge journey. The contact stated that the vehicle experienced trouble starting. Also, when the accelerator pedal was depressed, the vehicle jerked forward. The dealer repaired the vehicle per nhtsa campaign number: 14v373000 (electrical system), but the failure recurred. The manufacturer was not notified of the failure. The vin was invalid. The failure mileage was approximately 50,000.
The contact owns a 2009 dodge journey. While driving various speeds, the contact heard an abnormal noise when the brake pedal was depressed. The failure occurred on multiple occasions. The contact also stated that the brakes failed to stop the vehicle immediately when the brake pedal was depressed.the vehicle was taken to the dealer where it was diagnosed that the brakes and the rotors needed to be replaced. The vehicle was repaired however, after a short period of time the failure recurred multiple times. Additionally, the tires were replaced multiple times due to the continuous failures.the contact received nhtsa campaign number: 14v373000 (air bags , electrical system) and stated that the parts were unavailable.the dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2009 dodge journey. Consumer states vehicles stalled on several occasions and wouldn't restart.*tgwthe electronic throttle, engine and air bag lights illuminated a week after the dealer serviced the vehicle. The consumer asked the dealer if there were any related recall on the vehicle and they stated they were not aware of any recalls. The consumer stated two days later, he received a recall letter in the mail. The consumer stated he mailed the receipts in for reimbursement, but he didn't receive the full amount. Updated 08/17/11.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. In addition, the contact stated that the vehicle failed to start several times. The failure mileage was unknown.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start and made an abnormal noise before stalling. The dealer stated that the digital panel failed. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 1,000.updated 10/24/2014*lj updated 7/14/2015
The contact owns a 2009 dodge journey. The contact stated that when attempting to start the vehicle, several attempts had to be made before the vehicle would start. The vehicle was included in recall nhtsa campaign id number: 11v139000 (electrical system). However, the part needed to do the repair was unavailable. The approximate failure mileage was 57,000.
2009 dodge journey.consumer writes in regards to wireless ignition recall notice issues.the consumer has been unsuccessful at getting the recall work done. The dealer will not return his call.recall # 14v373000.
I own the vehicle in question and have on several ocasions contacted the dealership neilson dodge in east hanover, nj where i purchased the vehicle from to fix the systems involvled in this recall, but to no avail. They have told me they do not have the parts to complete the repairs. My car has failed to start several different times and has shut off while i was driving once. There have also been a few times when the vehicle has started, but no electrical systems have worked execpt for the engine. I drive 60 miles to work per day on roads with speeds of 45-50 mph which creates a dangerous situation if the electrical system were to shut down. I am at a loss as to how to proceed and how that nhtsa can be of assistance to me.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start on several occasions and made an abnormal sound. The contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The failure mileage was approximately 100,000.
The contact owns a 2009 dodge journey. The contact was experiencing the failure several months prior to the recall notification was received. The contact stated that the vehicle failed to start and stalled without warning. The vehicle was taken to several repair shops who were not able to replicate and diagnose the failure to provide a permanent remedy for the condition. The mechanic replaced the battery and the ignition switch, but the failure continued. The vehicle was included in nhtsa campaign number: 14v373000 (air bags and electrical system). The contact was unable to obtain the part from the dealer to receive the repair for several months. The manufacturer was notified of the failure. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. Also, the contact stated that the vehicle failed to start. The vehicle was not repaired. The approximate failure mileage was 60,000.
Drove vehicle to work came home it wouldn't start. Had it towed to the dealer they did a voltage test and said it was the battery. Replaced the battery a week later it wouldn't start. Had it towed to the dealer again this time they kept the vehicle for two weeks and they came to the conclusion that it was the tipm module for a cost of 1,500.00 and the part is on back order. Since this part was not a recalled item i would have to pay out of pocket since i didn't purchase a warranty from them when i purchased the vehicle in june 2014. Had the vehicle for only 3 months and it broke down.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Left driver door wiring issue causes both front power window controls on driver side not to function when statiinary & driving. Intermittent dash warning lights flash & windshield wipers activate without driver initiation while driving. Airbag & seat belt dash warning light comes on intermittently while driving. Check engine for powretrain control module comes on intermittently while driving.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that while driving 55 mph, the vehicle stalled without warning. The vehicle veered to the left side of the road into terrain. The vehicle then rolled over multiple times until coming to a stop in a water drain ditch. The air bags failed to deploy. The contact and her daughter sustained injuries that required medical attention. The driver's right side of the face was severely bruised and neck and spine trauma was sustained. The contact needed an mri on the wrist, arm, neck, and lower lumbar area to further diagnose the extent of her injuries. The contact's daughter had a knot on her forehead and was treated for a possible concussion. A police report was filed. The vehicle was affected by nhtsa campaign number: 14v373000 (air bags, electrical system); however, the dealer stated that the parts needed were not available. The vehicle was taken in for diagnostic testing. The vehicle was destroyed. The failure mileage was 75,000.
All the vehicle dash lights started flashing, gauges bounced to 0 and back, wipers would activate, and vehicle made chime noise - repeatedly.the problem will sometimes last only for a few seconds and other times for the duration of the drive, and even continuing upon startup of the next drive.this problem was very intermittent to begin with and now is becoming more common.i have not been able to find a solution and the dealer originally told me that they could not help me because they could not duplicate the problem.this problem is well known on many online forums and is a huge safety concern for my wife and children.i believe that it may be an issue related to the tipm and related to nhtsa action number :dp14004.dodge really needs to recall this issue, immediately.the problem is happening very frequently now.
I received a recall on my 2009 dodge journey a few weeks ago for wireless ignation node module could cause vehicle to shut off. I call rick keiffer dodge 904-277-699 part was not in. Saturday aug 8th my vehicle cut off in traffic went to kieiffer dodge could not get an answer after several calls finally was told they do not have recalled part in and can not order it all they can do is wait for them to seen part to them . Called recall assistance center 1-800-853-1403 , was told the dealership was correct i could take it in to have dignostic ran to verify the recall is the reason it shut off in traffic and if so they could send them a part in 3 to 5 business days. What isa recall for if they are not going to send the parts when thay have a recall . Will they start sending the parts when enough people are killed from stalling in traffic.
The contact owns a 2009 dodge journey. The contact stated that when the key was inserted in the ignition switch, it failed to turn. The contact was able to start the engine after multiple attempts. The vehicle was taken to the dealer, but the failure could not be duplicated. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to repair the recall was unavailable. The manufacturer was not made aware of the issue. The approximate failure mileage was 800.
The contact owns a 2009 dodge journey. The contact stated when attempting to start the vehicle, it failed to start intermittently without warning. The contact was a certified mechanic and inspected the vehicle himself and stated that it was an electrical problem due to corrosion; however, he did not know what caused the problem. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 55,000. The current mileage was 69,000.
Vehicle would not start. All lights worked, but nothing else. It could not be taken out of park. Tow truck driver tried to jump start, but battery was good. He had to drag thefwd vehicle into a position where he could tow it from the front. Dealer said cause was the win module (over $300 and it is out of warranty). There could be more issues but they will not know until part arrives.there appear to be many issues with this part on this and other dodge vehicles, but no recognition of a safety issue.
After starting up the vehicle, the radio and information display will not function at all. When the vehicle is then shut off the battery will drain rather quickly( within 8 hours) and kill the battery. If the battery is disconnected and then reconnected the radio and display will then work. This happens frequently depending on how many time the vehicle is started and stopped.my mechanic has traced it to the tipm ,totally integrated power module.
The contact owns a 2009 dodge journey.the contact stated that while driving at an unknown speed, the vehicle stalled without warning.the vehicle restarted, however, the failure recurred and the vehicle was towed a dealer.the technician stated the ignition switch needed to be replaced at the owner expense. The vehicle was not repaired.the contact received a notification for recall nhtsa recall campaign id number: 14v373000 (electrical system) which was an expansion for nhtsa recall campaign id number: 11v13000 (electrical system). The manufacturer was notified of the defect.the failure mileage was 130,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. While attempting to start the vehicle, the contact noticed that the vehicle would not start unless the key was turned inside the ignition a total of six continual times. The vehicle was taken to the dealer where the software was updated, however the contact was still experiencing the failure. The current mileage was 102,000 and the failure mileage was 80,000. Updated 05/31/12 the consumer stated it took up to four times to start vehicle. He took thevehicle to dealership twice and the dealership made two area adjustments. The problem was not fixed. He took back a third time but dealership stated the problem was fixed but will re-check it again. The consumer left the vehicle for two days.updated 6/6/12 *sd
The contact owns a 2009 dodge journey. While driving the vehicle at an unknown speed, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The vehicle was included in nhtsa campaign number: 14v373000 (air bags, electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 134,000. Updated 11/06/15*lj
The contact owns a 2009 dodge journey. The vehicle was included in the recall associated with nhtsa campaign id number 10v658000 (electrical system:wiring). The vehicle was taken to an authorized dealer where the contact was told the parts necessary to remedy the failure were unavailable. The vehicle was not repaired. The contact was also told the dealer was only allowed to order enough parts to remedy two vehicles per week. The failure and current mileages were 50,000.updated 06/01/11*ljupdated 06/13/11
I purchased a 2009 dodge journey in august of 2008. I have had repeated problems with rotor and brake wear. The rotors have been replaced twice and all 4 brakes have been replaced twice with the front being replaced 3 times. The first of which occurred just past 12,000 miles. This is when brake and rotor wear warranty ends. I have also had significant problems with the wiring sensor module, resulting in stability control and anti-lock brake light to come one. I also have power ports in the vehicle that do not work as well as a lift gate that does not lock. I currently have 48,000 miles on the vehicle and now have issues with leaking. I am unsure how water is entering the vehicle, possibly thru the air conditioning drainage system. The entire drivers side floor boards are wet as well as the built in cooler behind the drivers seat being completely filled with water within several days of emptying. This occurs when it is not raining or wet outside. I now have mold issues in the vehicle. Myself and my children have significant allergies and asthma. This vehicle is unsafe to drive. The electrical problems resulting in air bag failure are defiantly scary.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags and electrical system); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 11v139000 (electrical system) and stated that the part needed was not available. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Since i've bought this car in 2013 i've had problems with it starting. A few days after i bought it i had a problem took it to the dealer and they replaced the throttle body. 2 years later had a problem again and it went away. Now it is doing it again and i never know whether or not it is going to start. I've been stranded multiple times and had to get it towed home. My lights radio and everything work the car just won't start and i only get clicking sound. Its not the battery and not the starter. We have found disconnecting the battery for a little while will reset the computer and then it will start. However i do not know how to do that and i shouldn't have to. If it doesn't start i have to wait for my husband to come get me and do it. My car has been recalled many times for different electrical problems and i think the should be held resposible for this too. Your car not starting is a major safety hazard depending on where you are or if have children with you on a hot day. We had our grandson with us one day last month and got stranded, we parked the car and came back an hour later and wouldn't start. All lights and radio came on. We called for a jump from roadside assistance and they said an hour and half wait. We went back in the store for an hour and came out to see if it would start and it did. No jump or anything! and everyday other day since then it's been the same thing. If you google the 09 dodge journey starting problems there are many many complaints of people having the same issues. Please recall this car!!
I like so many others are having an issue with my vehicle. At times the vehicle does not want to start. I have had it towed 2 times to the dealer and of course once they get the vehicle there it starts. They then tell me that there is nothing that they can do for me. I called chrysler and they said they were unaware of the problem which seems so funny to me cause every where i read it is something about the vehicle intermittently not starting. This is my first and last chrysler product i will ever own. How many complaints do you need before they are going to do something?
The contact owns a 2009 dodge journey. The contact stated that the vehicle would not start until after several attempts without warning. The failure recurred on several occasions. The vehicle was taken to the dealer, but the failure was unable to be determined. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 66,000.update 01/15/16 ma
The contact owns a 2009 dodge journey. While driving at various speeds, the vehicle stalled without warning. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 101,404. The vin was not available.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 11v139000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the vehicle was able to start after numerous attempts. The failure occurred on several occasions. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.
Vehicle will not consistently start in park. Placing the vehicle in neutral worked for a few months ths and now, after the starter and o2 sensors have been replaced, the vehicle has begun to have the same problems. Our current short term fix is to jiggle the battery cables/wiring harness and after 5 minutes that works. Hadn't had this issue for five years (as the owner) and during the past year it's been one non-start after another. Drove the vehicle for an hour without a problem starting. Stopped to get gas, tried to start the vehicle, nothing. The dash turns on, the vehicle cli is, but wont turn over. Battery, alternator, starter...charging system checked out to be ok. Concerned i will be stranded without a true fix to this issue. The vehicle was stationary each time we tried to start it. Wwle even captured a video of the non-start and our resolution for the mechanic to view. They didnt wxoweince the issue; but i did, and they needed more information to trouble shoot further.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 11v139000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. ....updated 07/22/15 updated 9/27/2017
I have been having problems with my 2009 dodge journey. I also have problems trying to turn it on sometimes. I believe it might be the key or ignition. I bought a new battery thinking my old one was dead and it also started great for a few weeks and then it started doing it again. Sometimes i turn the key around and it turns on fine and sometimes it does not. It is frustrating because sometimes it does it when i am away from home. I am also having problems with my front brakes or suspension because when i press on the brakes my steering wheel starts to shake. I had my brake pads and rotors checked and they are good. I just do not know what else to do because every trip to the mechanic costs money. There should be a recall on this vehicle!
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start on the first attempt. The contact mentioned that the vehicle was able to start after several attempts. The vehicle was not diagnosed or repaired. The vehicle was included in nhtsa campaign number: 14v373000 (electrical system) however, the part to perform the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 73,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags , electrical system ), however, the par to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. While driving, the pcm indicator illuminated without warning. The vehicle was taken to an independent mechanic for an oil change and it was diagnosed that the pcm chip needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was not notified of the issue. The approximate failure mileage was 140,000.
My 2009 dodge journey has been torick hendricks jeep chrysler dodge ram at least 3 times to repair the recalled ignition part. I believe the first time it was taken in was november 22 and they stated the parts were not released yet for the repair. They than called me back two more times stating the parts were in but they weren't. My last visit was on december 20 and after 5 hours of waiting i was told the parts were still not in. I have wasted 15 hours in waiting and gas for two cars. They told me they would call me when the part comes in but no phone call yet.
I went to start my vehicle and it failed to start again, the starter kept trying to start by clicking the battery terminal then began smoking and cause the casing to melt, 3rd battery in 3 years. Updated 09/15/15*ljthe consumer stated the key fob fell out of the ignition, while driving, and the vehicle stalled. Updated 09/16/15
The contact owns a 2009 dodge journey. While driving 35 mph, the vehicle stalled. The contact was able to restart the vehicle. The contact also stated that "bad key" displayed on the message board. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. The vin was unavailable.
The contact owns a 2009 dodge journey. The contact stated that the vehicle would occasionally not start. The vehicle was taken to the delaer, where the battery was replaced. The failure mileage was 20,000 and the current mileage was 24,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The vehicle was taken to the dealer who was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The vin was included in nhtsa campaign number: 14v373000 (electrical system, air bags); however, the part needed to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 30,000.
The contact owns a 2009 dodge journey. While driving approximately 30 mph, the vehicle slowed down and the brake lights illuminated. The contact stopped the vehicle and noticed smoke outside the front passenger side. The vehicle shut off and the instrument panel blacked out; however, the windshield wipers did not stop. The vehicle was towed to the contact's residence. The contact called jim browne chrysler jeep dodge ram tampa bay at 813-452-5499 (located at 10909 n florida ave, tampa, fl 33612) and was informed that there was no recall. Themanufacturer was made aware of the failure and also stated that there was no recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 90,000.
The contact owns a 2009 dodge journey. On several occasions, the vehicle failed to start. The vehicle was repaired under nhtsa campaign number: 14v373000 (air bags, electrical system). The contact also stated that the brakes would wear excessively after being replaced. The contact also stated that the vehicle experienced a head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 70,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v313000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I have been to two different dealerships to have this recall repaired and i am still having the same problem. My car takes several tries to start. The last dealership gave me new keys and said the problem was fixed but it is not fixed. The dealership only wants to sell us a new car. This has been going on for a year. We really like dodge but this is unacceptable and very disappointing. We won't be getting another dodge. What are we supposed to do to get our vehicle fixed? sending us to different dealerships has not worked and if we take our car to an independent mechanic how can we be sure to be reimbursed because we have a trust issue with your company.
The contact owns a 2009 dodge journey. While driving approximately 50 mph, the vehicle stalled without warning. The vehicle restarted after being parked for ten hours; however, the failure recurred on several occasions. The vehicle was taken to the dealer and the contact was informed that the vin was included in nhtsa campaign number: 11v139000 (electrical system). The part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.updated 5/18/15updated 10/5/2017
The contact owns a 2009 dodge journey. The contact stated that the vehicle experienced trouble starting. The vehicle was taken to an authorized dealership where it was repaired. A few months later, the vehicle still had the same problem. Also, the contact stated that the driver side door would not lock unless it was locked manually inside the vehicle. The vehicle had not been inspected at the time of the complaint. The failure mileage was unknown. The current mileage was approximately 88,000.
The door control panel has failed, causing the driver to not have the ability to roll down the window, or lock and unlock the door. The airbag warning light has also come on, presumably indicating a defect in the door panel airbag sensor. I spoke with dodge regarding a safety recall for the same model year, but excluding my vin. They indicated that they would not cover the costs of the replacement of the faulty parts, but to "save my receipts" in case they decide to replace the parts in the future. Now my family's daily driver has a faulty airbag, in addition to brakes that have to be replaced every 12-18k miles, and no help from dodge... Thanks for the bailout americans...
The contact owns a 2009 dodge journey. The contact stated that the vin was included in nhtsa campaign numbers: 14v373000 (air bags and electrical system) and 10v658000 (electrical system). The contact called the dealer, but the part was not available within a reasonable time frame. The contact was unable to schedule an appointment and determine when the vehicle would be repaired. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Wipers come on and want stop. Signal lights want work while wipers are going .dash board dims also which makes it a hazard to drive .car has been to the dodge dealer three times and they say that its the tipm module and its $1500 to fix. It is happening more often now. I gotpulled over by the police and he told me to park the its my only transportation i think dodge need to fix this problem u can google dodge complaint and i am not the only one having this proble
The contact owns a 2009 dodge journey. The contact stated that the battery, alternator and the starter failed. The battery needed to be recharged approximately three times per week. The contact stated that if the vehicle would sit an hour after the recharge and not started, the failure would recur. The battery was only six months old. The dealer was notified of the failure who advised that the power distribution center would need replacing, but the parts needed for the repair were on back order. The manufacturer was notified and a complaint was filed. The failure mileage was 80,000.
The contact owns a 2009 dodge journey. The contact stated that while driving at 65 mph, all of the warning lights flickered and the transmission shifted into a lower gear where it became stuck. The vehicle was towed to the dealer where it was diagnosed that there was no failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
In 10/14 i received recall #l25/nhtsa 14v-373.on 11/5/14 i called my dealer and was told "no parts available". "no schedule".the same day i called chrysler recall assist. Center 1-800-853 and was told."no parts available or schedule available.on 12/4/14 called antioch chrysler/dodge."bring the car in for diagnosis. I wasted 1 hr! "no parts avail. Or scheduled! when you receive notice from chrysler that parts are available, call dealer for appointment."according to the recall, there is danger in driving this vehicle."engine shut off and passive restraint systems would also shut off.how can chrysler not have a schedule for parts availability.do i assume that they haven't been ordered, or if so, were ordered from an incompetent manufacturer?why recall at all?
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system, air bags); however the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact did not experience a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. When the key was turned to the on position, the engine failed to start. The contact was able to start the engine after multiple attempts. The vehicle was serviced under nhtsa campaign number: 14v373000 (air bags, electrical system); however, the failure persisted. The vehicle was taken to the dealer, but could not be diagnosed. The manufacturer was made aware of the issue. The approximate failure mileage was 10,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I was driving down the freeway and the )lighting bolt( symbol came on and my motor shut off completely. This is the electronic throttle control symbol, and i could have been severely injured had i not gotten to the side of the road. I called the dodge dealer in my area and the customer service line. Dodge says this is my problem not theirs. My car is a 2009 with 102000 miles on it. I feel that this is dodge's problem, what happened to taking care of issues like this. My family could have died because their electrical part malfunctioned. When i checked on line it stated this happens all the time on many different dodge models i say dodge should recall each vehicle with these same components so a family does not die because of their use of inferior parts. Dodge has recalled this part on different vehicles just not my model they state that my vehicle, which has the same parts as the other ones recalled is fine because the model year and options are different. To me this is asinine and we all know dodge needs to do what is right in this matter and fix my car, at their expense.
The contact owns a 2009 dodge journey. While driving various speeds, the vehicle began to shake and there were squealing noises and a vibration from the floorboard. The vehicle was towed to champion chrysler jeep dodge in indianapolis, indiana where it was determined that the power train unit needed to be replaced. The vehicle was repaired. In addition, the contact stated that the brakes and electrical system malfunctioned. The vehicle was repaired at least thirty times by various dealers since 2013. The manufacturer was made aware of the failures. The failure mileage was approximately 60,000.
Randomly my car will start just fine one day then the next it will fail to start sometimes on the same day. I have actually been stuck somewhere because my car has failed to start. It just makes a clicking noise when turning the key to start the car. I usually have to wait a while for it to finally start. This happens randomly when parked for short periods or long periods. I notice when it's hot and humid is when i usually have the problem more. I recently changed my starter and it's still giving me the issue. Alsohave changed and had the battery replaced and still the same issue and again just happens randomly.
The contact owns a 2009 dodge journey. The contact stated that the key failed to start the vehicle. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
In oct., 2014 i received a recall notice l25/nhtsa 14v-373. I have called my dealer and chrysler's vehicle safety hotline twice, and again today.both report that "the problem is in the ignition switch, but that "the repair parts are not available, nor do they have an eta for their arrival".last evening my car's engine shut off while i was driving at about 40 mph.i restarted and it stopped again.i had plenty of gas and the car has run normally since.however, the car behind me almost didn't stop in time.how can this vehicle be safe to drive?what if i had been going 65 mph on the interstate?i was employed for many years in the manufacturing industry and never heard of placing , or receiving an order without obtaining a delivery commitment.what is going on here?
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The owns a 2009 dodge journey. The contact stated that while attempting to start the vehicle, the engine failed to start. The contact received a recall notification of nhtsa campaign number: 11v139000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 55,000. Updated 7/9/15the consumer stated the vehicle was repaired on 6-11-2015 under the recall.updated 9/18/15
The contact owns a 2009 dodge journey. The contact stated that while driving various speeds, the engine stalled without warning, however, would restart independently.on another occasion, the vehicle would not start and the anti-lock warning light illuminated. The vehicle was taken to the dealer where the vehicle was repaired under nhtsa campaign number: 14v373000(air bags, electrical system),however, the failures persisted. The vehicle was taken back to the dealer; however, the failure was unable to be determined. The manufacturer was notified of the failure. The approximate failure mileage was 41,740.
The contact owns a 2009 dodge journey. The contact stated that the vehicle had trouble starting and stalled while the vehicle was operated. All the warning indicators were illuminated. The vehicle was not taken to an independent mechanic or dealer. The manufacturer was notified of the failure. The contact was informed that the vehicle was repaired per nhtsa campaign number: 14v373000 (air bags, electrical system) a year prior to owning the vehicle. The failure mileage was approximately 100,000.
Car would not start,everything worked far as radio,heater fan,wipers etc. But would not even turn over. Called a tow truck, had car towed to local mech,car started after being removed from tow truck. Mech checked out electrical system,could not find a problem.
The contact owns a 2009 dodge journey. The contact stated that while driving approximately 20 mph, the vehicle stalled without warning. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The vehicle was included in nhtsa campaign number: 11v139000 (electrical system). However, the parts to do the repair were unavailable. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.
I was given a recall notice that states "if your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a complaint. Dealer said that it will probably take 6 to 8 weeks to get the part.the post card warning states "this could cause unintended engine shut off and increase the risk of a crash." so...6 to 8 weeks of gambling with this problem.dealer said there isn't a replacement car to drive in the interim.tried to call your hotline numerous times with various results but never was able to get through!very frustrating.
Dash goes dark, car dies with no warning.loss of steering.1st time happened leaving parking lot onto busy roadway.cars directly behind able to swerve around me. Able to start up immediately.occurs randomly without warning.dealer replaced sparkplugs 5/2013.still occurs.again randomly and very dangerous.car died while driving 8/5/2014 on dirt road at approx. 30 mph. Took back to dealer they were unable to diagnose. Called dodge to report problem and inquire any recall. I was told does not apply to my vin#.extremely dangerous to die without notice while driving. Occurrence sometimes can be days apart or months apart.continues to happen randomly without any notice, car died while driving on highways6/10/14and7/22/14. Once again contacteddodge.i was told there is potential recall for ignition on dodge journey manufactured at same time as mine, but they have not expanded recall yet. Took back to dealer 7/24/14-7/26/14 unable to diagnose(no time).suggested i bring back. Brought back to dealer 8/11/14-8/14/14.still unable to diagnose. Dodge customer service tells me if happens more often to bring back. Every occurrence is potential hazard.
I went out to start the car to go to work and the engine would not turn over when i attempted to start it. I tried for several minutes to start the car and it would not start, there would just be a clicking sound. I even tried to jump start it and that didn't work. So after reading posts online from other owners i had my wife buy a battery and then after some trying it did. Start. I have since this first incident experienced this issue making it a total of three times within three weeks. I would go out to start the car and it would just click without starting. I also found this on another site from someone who had the same issue but instead of me the consumer spending my own money to see if this is the problem, dodge should be doing a recall on this vehicle. (we had an issue with our journey not starting. All of the dash lights would come on but it wouldn't turn over. The dealership started by re-programming the key fob and then replaced the starter. Both had no affect on the problem and the car continued to not turn over at the most inconvenient time. The day before leaving on vacation, it happened again. The dealership provided us with a rental and they kept the car to try and figure out the problem. I had provided them with a list of complaints listed here which helped them to narrow down the issue. It turns out that it was the sensor that tells the car that it's in park that wasn't working. Although the car is in park, the sensor wasn't sending the right message and was preventing it from starting. It took a month before we got the car back but we've been running it now for nearly two months and not one instance has occurred. If you are experiencing this issue, have the dealership replace this sensor. It worked for me).
Vehicle does not always start when the key is turned. Sometimes it will start if all electronics are turned off. Dealer replaced starter and reflashed controller, however problem persists. Vehicle is equipped with factory remote start and "sentry key" theft deterrent system.
The contact owns a 2009 dodge journey. While driving various speeds, the engine stalled without warning. The vehicle was able to restart. The failure recurred three times. The vehicle was not diagnosed or repaired. The contact received a notification of nhtsa campaign number: (air bags, electrical system); however, the part to do the repair was unavailable. The contactstated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 73,000.
The contact owns a 2009 dodge journey. The contact stated that the driver side door controls failed. The door had to be opened manually. The contact stated that chrysler recalled certain model year 2009 dodge journey vehicles, but the contact's vin was excluded. The nhtsa campaign number was unknown. The approximate failure mileage was 100,000.updated 8/10/15
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The ignition reads bad key and won't start.the tire stems corrode and break off.the calipers are defective which cause the breaks, tires and rotors to wear.this vehicle has too many defects and should have been recalled years ago.
Car will intermittently not start.all lights, windows, locks, radio etc still work, just "clicks" when you try to start it.this has happened too many times to count.typically it will start after a few tries.battery has been replaced- that is not the problem.contacted dodge and they stated "no recall for my vin - take to a local dodge dealer to have it inspected."we are a military family and i am a mother of 3 children- it is not safe or reliable when my vehicle doesn't start repeatedly. It is obvious dodge knows that this is a problem, they need to take responsibility for their faulty vehicles and replace what is wrong.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced a failure.
The contact owns a 2009 dodge journey. Upon starting the vehicle, it stalled and was unable to restart. The contact stated that the engine and windshield wipers failed, and the instrument panel lighting illuminated continuously. This was a recurring failure. The dealer advised the contact to bring the vehicle in for repair. The manufacturer was not notified. The approximate failure mileage was 71,000. On january 4, 2013, another vehicle crashed into the rear of the contact's vehicle. The contact's vehicle spun around, became airborne, and landed upright. The air bags failed to deploy. A police report was filed. The contact sustained injuries to left shoulder and had to wear a brace. The contact sought medical attention. The vehicle was taken to an independent mechanic, but was not repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000.updated 02/10/16*lj; updated 04/06/18
The contact owns a 2009 dodge journey. The contact stated that the vehicle stalled after starting. After numerous attempts, the vehicle was able to restart. The contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate vehicle failure mileage was 90,000.
After buying the car from the dealer we drove home and stopped to get gas. The car would not start. Finally after locking and unlocking the doors it started. Since then every day i drive it i continually have issues with it starting. Once while driving down the road it shut off and stopped. Almost caused an accident. Now i can not even get it started. I have a baby and rhought this would be a perfect vechile. I can nit trust it for the safety of my child and myself. I can not be stranded in the arkansas heat with a vechile that repeatedly has issues with starting or keep running while driving. I have had it checked and no one xan find an issue with the car. Very concerned with safety of car. Very disappointed.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 8/21/15the consumer stated the recall was completed. Updated 08/27/15
The contact owns a 2009 dodge journey. While driving 40 mph, the vehicle began to shake. In addition, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the wireless ignition node needed to be replaced. The vehicle was not repaired. The vin was included in nhtsa campaign number: 14v373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 100,400. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The vin was unknown. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact noticed smoke coming from the front of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant reservoir was cracked and needed to be replaced. The vehicle was not repaired. In addition, the contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 88,693.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issues. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that it took several attempts to start the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 158,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle would not start. The failure was experienced several times. The vehicle was towed to the dealer twice for the failure. The wind module was replaced once but the failure was not corrected. The dealer recently placed the wind module wires and the engine started but the contact believed that the failure could recur.the failure mileage was 47,700 and the current mileage was 47,900.
Tiene problemas para encender aunque tenga buena carga de energa su bateria, por 6 veces a presentado el mismo problema. Al tratar de encenderla no enciende el motor, la luces internas tienen poco poder y las externas tienen mucho poder . , el panel de instrumento enciende el indicador de funcionamiento incorrecto (mil), en todo momento en que esta la unidad en movimiento. El distribuidor en puerto rico no sabe que le sucede.
Drivers side airbag conector burned out causing airbag to error and not deploy. Airbag light activated while parked.
My car fails to stay started when sticking the key in the ignition.
The contact owns a 2009 dodge journey. While driving various speeds, the instrument panel lighting suddenly flashed off and on and the vehicle's speed decelerated. The vehicle was taken to the dealer, but the cause of the failure was not determined. The manufacturer was not notified of the failure. The contact was informed that the vehicle was not included in nhtsa campaign number: 08v528000 (electrical system), although the failures were identical. The failure mileage was 114,000.
The contact owns a 2009 dodge journey. While the vehicle was parked, the contact removed the key from the ignition switch, but the engine did not shut off. The contact had to remove a fuse from the fuse box in order to shut off the vehicle. The vehicle was not taken to an independent mechanic or a dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 101,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. ..updated 05-26-15 the consumer stated it had been nearly 8 months and the part necessary to perform the recall had not been made available.updated 6/30/2015
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated while driving approximately 60 mph, the vehicle stalled without warning. After restarting, the vehicle resumed normally. The failure recurred numerous times. The contact referenced nhtsa campaign number: 14v373000 (air bags , electrical system) however, the part needed to perform the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 10.
The contact owns a 2009 dodge journey. While driving approximately 5 mph over a pothole, the vehicle stalled without warning. The failure occurred on several occasions. The vehicle was able to restart. The contact received notification on nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000. The vin was unavailable.
The contact owns a 2009 dodge journey. On several occasions, the contact was unable to start the vehicle. The vehicle was taken to the independent dealer from where it was purchased. The contact was informed that a failure occurred between the key fob and the ignition system. The vehicle was previously repaired per nhtsa campaign number: 14v373000 (electrical system, air bags); however, the failure recurred. Neither the dealer nor the manufacturer were contacted. The approximate failure mileage was 172,441.
Takata recall - this recall has been out since june 2015, it is now december 2015 and i still cannot get the repairs made as i am continuously told the parts are on "back order".my car does not start half of the time and is not being fixed!!!
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I have been having the problem for a while where my car acts if it doesn't want to start and after waiting a while it starts up. I had the battery replaced twice thinking its the battery or that i am buying bad batteries. My car acts if nothing is wrong i put the key in the ignition turn it to on everything brightly comes on but my car will not start it doesn't click it doesn't do anything well after having this problem for a while now it wont start at all even when adding a new battery... I get online and see alot of other journey owners have the same problem. The difference between them and owners is now there isa recall for this exact same issue but mine cant get recalled due to the vin number not being listed which is unfair due to its the exact same car and the exact same issue i called the chrysler recall number l25 and they said there is nothing they can do since my vin isn't listed im so upset is there someone i can talk to about this.
The contact owns a 2009 dodge journey. The contact stated that the vehicle would turn itself off independently when the push start was used. In addition, the vehicle took numerous attempts to start when using the key. The contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000. Parts distribution disconnect. Updated 04/14/16*lj
The contact owns a 2009 dodge journey. While driving at various speeds, a loud noise was present coming from the front of the vehicle. The vehicle suddenly shut off. The cause of the failure was not diagnosed. The recall notice for nhtsa campaign number: 14v373000 (electrical system) was received in june of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 76,000.
The contact owns a 2009 dodge journey. While in park, the vehicle failed to start. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The vin was included in nhtsa campaign number: 11v139000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2009 dodge journey. The contact received a notification for nhtsa campaign number: 14v373000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vin was unknown. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. While driving approximately 40 mph, the headlights and hazard lights began to illuminate without intent. In addition, the windshield wipers functioned without activation. The contact drove to the side of the road and after waiting approximately thirty seconds, the vehicle began to operate normally however, the hazard lights remained illuminated. The failure recurred four times and also the horn sounded unexpectedly. On december 4, 2010 the front driver side door wiring harness was replaced at the owner's expense. The identical failure recurred and the vehicle was repaired under nhtsa campaign id number 10v658000 (electrical system: wiring). The failure recurred after the recall remedy repair and currently the vehicle was being repaired by the dealer. The approximate failure mileage was 39,000. The vin was unavailable.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 11v139000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.
Car all of a sudden shuts off while driving down the street at various speeds.35-70 steering wheel locks, you have very little control. Very very dangerous has been hooked up to certified auto shop diagnostic computer all codes come back fine and they can not tell me why this happens. I already replaced crankshaft sensor to test if that was what was wrong with it. I am not going to go thru all these fixes for testing.dodge needs to do a recall on this problem. I called dodge direct to start a recall process.something needs to be done before a fatality happens!
Re ignition recall. Unable to have the ignition repaired by hernnstein motors in waverly ohio, due to the company saying they cannot get the repair parts needed.the recall notice was may 16 2015.they cannot honor repeated requests.
The contact owns a 2009 dodge journey. The contact stated that the vehicle would fail to start. The vehicle was taken to the dealer who was unable to diagnose the failure and the vehicle was not repaired. The manufacturer was not contacted to report the failure. The failure mileage was 42,000 and the current mileage 50,000.
Car does not start after being parked - sometimes when turned off for a short time (like getting gasoline), sometimes at the end of a work day or overnight.the car will sometimes start on its own after leaving it alone for more than a few hours.car has been into shop several times and has had the following done:changed to new battery 2x, checked alternator, ran computer diagnostic.this has happened 4 times in the past years.the car "clicks" one time, power windows and radio still work.we are afraid this will keep happening.
The car completely shut off going down the road and everything electrical went crazy and the horn wouldn't stop blaring. I couldn't pull over or anything because my steering and my brakes went out. The car finally turned back on by itself and now the window wipers, blinkers, and door locks do not work.
2009 dodge journey.consumer writes in regards to wireless ignition node module detents recall notice issue.the consumer received a recall 14v373000 last summer, and is waiting for a follow-up notice.the dealer informed the consumer, the parts were not available. Updated 11/24/15.
The contact owns a 2009 dodge journey. While attempting to make a right turn, the vehicle became difficult to steer and stalled without warning. The front end of the contact's vehicle crashed into the front end of another vehicle. The front end of the contact's vehicle was damaged and was no longer able to be driven. The vehicle was towed. A police report was filed. The contact received neck, back, arm, and head injuries. Medical attention was received. The contact received notifications of nhtsa campaign numbers: 14v373000 (air bags, electrical system) and 16v047000 (air bags); however, the vehicle was not repaired. The manufacturer was not aware of the failure. The approximate failure mileage was 200,000. Parts distribution disconnect and vin tool confirms parts not available.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Bad ignition switch to the point that the car would not start immediately.
The contact owns a 2009 dodge journey. The contact stated that the key was difficult to turn over and start the vehicle on numerous occasions. The contact heard a loud clicking noise. The contact had to make several attempts to get the vehicle to start. The vehicle was taken to an independent mechanic who diagnosed that there was an internal electrical failure. The contact referred the contact to an authorized dealer. The contact indicated that the front driver and front passenger side windows were not able to wind up and down due to the electronic control failure on the driver side door. The contact also was not able to use the key fob and manually press the lock and unlock function. The contact had to use the key to lock and unlock the doors as the failure progressed. The vehicle was included in nhtsa campaign number: (electrical system). The contact was to call an authorized dealer to schedule the recall repairs. The manufacturer was not notified of the failures. The vin was invalid. The approximate failure mileage was 88,000.
The contact owns a 2009 dodge journey. The contact stated that the key was difficult to turn over to start the vehicle. After numerous attempts, the vehicle would occasionally start. The key became stuck in the acc mode. The contact had to disconnect the battery to prevent the battery from draining. The contact received notification of nhtsa campaign number:14v373000 (electrical system) and stated that the part needed was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact may need to have the vehicle towed to the dealer due to the failure. The approximate failure mileage was 80,000. Ma 10/6
At any given time my call will not restart. I will park it after 1 hour of driving or 5 minutes of driving and never know if it will restart. I called dodge and they say they know nothing about this. How can this be when the web sites are filled with the same complaints.i do not have the money to start randomly replace parts. Why will dodge not stand behind there product?
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/04/16*ljthe consumer stated the problem was resolved. Updated 04/05/16.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the parts to do the repair were unavailable.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Battery has died multiple times within months of replacing.
I have a 09 journey, bought a year ago.brakes front and back have had to be replaced and need replacement again.interior lights dim when wipers or other electronic controls are operated.engine makes noise as though the lifters aren't getting oil--had it in shop for that and they can't find anything and it is getting worse.right side front wheel sounds like bearing is having issues too.product is dangerous--brakes and not being taken care of under warranty--dealer, have 26,000 miles on it
The contact owns a 2009 dodge journey. The contact stated that the vehicle stalled several times without warning. The key failed to turn over in order to restart the vehicle. The contact had the vehicle towed to a dealer more than three times due to the failure. The contact received notification of nhtsa campaign number: 11v139000 (electrical system) and stated that the part needed was not available. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the part would become available. The approximate failure mileage was 75,000.
The contact owns a 2009 dodge journey. The contact stated that the engine failed to start and the 'bad key' warning light illuminated. The contact was able to wiggle the key several times in order to start the engine. The failure progressed until the contact was no longer able to start the vehicle permanently. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) in september 2014 prior to the failure however, the parts needed for the repair had not yet become available.the failure mileage was 105,000.
Faulty tipm . Car starts intermittently. Dealerships and all mechanics are unable to resolve. There are dodge forums everywhere complaining about this problem why wont dodge recall it already? my antitheft light comes on and disables the car.when trying to start the car, some days it starts and some days it doesn't. No error codes coming up. The dealership has replaced battery, alternator, neutral safety switch, and starter.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14373000 (electrical system, air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable about of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tried to start car just clicks won't turn over. Lights, radio everything turns on. This has happened several times. Sometimes if you wait it will start, sometimes if you move the gear shifter around it will start. Sometimes my battery light comes on then turns off after starting again. Same for my other indicator lights. Also my back seat doors will lock from the outside and you cant get them to unlock with the buttons or the key fob. Only by climbing in the backseat to unlock them. Starting problems seem worse after car sits for longer period or during colder weather. This is a very common problem with these vehicles.
Bought a used 2009 dodge journey in february, have replaced the battery and starter in the last few months. Sometimes we can start the car normally, sometimes you have to jump the car off. Yesterday, the car would not shift or start, tried the neutral safety switch which enabled me to push the journey but still would not crank. Research online shows that many other consumers have or are experiencing the same problem. I feel dodge needs to take responsibility and figure out why these vehicles are malfunctioning. It's costing us money and time we do not have trying to chase down an electrical issue. I even had the pcm checked out and it too was in a good bill of health
As i was driving my 2009 dodge journey on the highway going 70 mph it stuttered and hesitated to pick up speed. I proceeded to geton an off ramp i could not pick up speed to avoid being hit by other cars catching up to me!! luckily i made it to my destination safely!! the check engine light comes on shortly afterwards1 i took it to the dealer to find out what the problem is, they haven't properly diagnosed it right yet!! the car still dies on me while driving!!! by the way i had the car for 6 months and 50,000 miles!!! dodge really needs to fix this problem with their creation of death!!!hopefully they will before someone dies in a car crash because their car went from 70 mph to 0 in 60 seconds!!! i took it to a repair shop and a dodge dealership the repair shop says it needs a whole new computer the dealer say it's a bad solenoid!!! i don't know what it is and i should have to pay for dodge bad build of this vehicle with money or my life!!!
In regard to the frequency operated button ignition key (fobik), i have not received a second notice by the chrysler dealership about repairing my vehicle.i called and was told that the parts are not available.i received that information 2 months ago.i request your immediate attention.i am not comfortable driving the car in this condition.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign: 14v373000 (electrical system). The contact stated that the part was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
For almost a year the doesn't start when it doesn't want to i get in the car and everything lights up and the engine just clicks i've had the starter replaced the battery the some module with new keys the shifter and nothing has helped im at a loss the car has been towed more times than i can count i've been stuck with my children in dark parking lots far from home it happens way to much and the fact that they cant fix this problem is ridiculous no one should have to deal with this i have now been in a rental for 3 weeks im sick over this i lost my car in sandy and bought this stupid one to replace that and now im trying to fix my home and a car i pay cash for.
The contact owns a 2009 dodge journey. While driving approximately 70 mph, the vehicle independently shifted into reverse. The failure occurred without warning. After applying the emergency brake, the vehicle was able to be stopped. The contact stated that the failure recurred while driving 20 mph. The vehicle was towed to the dealer where it was diagnosed that the transmission had an internal failure and would need to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 112,000.
The contact owns a 2009 dodge journey. The contact received a notification for nhtsa campaign number: 11v13900 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount on time for the recall repair. The manufacturer was made aware of the failure.the contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated the vehicle intermittently failed to start. The vehicle was taken to the dealer for diagnosis but the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 40,000.
The contact owns a 2009 dodge journey. The contact stated the vehicle would not start. The contact was able to start the vehicle after several attempts. The failure occurred intermittently. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 45,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact noticed that there was an abnormal noise coming from the front of the vehicle. The vehicle was taken to an independent mechanic who replaced the engine mounts, but the failure recurred. The contact also stated that the driver side window opened and closed independently. In addition, the other power windows only functioned manually. On another occasion, the vehicle stalled while depressing the accelerator pedal. The vehicle was taken to an independent mechanic where it was diagnosed that the housing was cracked, the drive shaft going into the transmission hub was misaligned and needed to be replaced as well as the transmission. The contact received nhtsa campaign number: 14v373000 (air bags and electrical system) but the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.
I am not able to open any doors except the driver door. The trunk will not open and dodge did not build a manual key entry for this model. Also i have a starting problem the car stalls and won't start unless i put it in neutral or jiggle the gear up into drive and back into park. The car turns very slowly when making left hand turns and the engine revs up sometimes when it's trying to pick speed back up after a turn. The dealer told us it was the battery and we had them install a new one but the issue is still there. I've read several complaints about the same issue. Customers getting their batter, starters all the recalls updated because they were told those were the issues but was not as their issue still existed as do mine. I don't want to spend a fortune at the dealer until they find what the problem is. The manufacturer should know what the problem is from all the complaints being the same. I emailed them for suggestions of what they think it may be and they just said take it to the dealership.
On multiple occasions, entered 2009 dodge journey, turned the key, and all i hear is a click.wait a little while, try it again...click!finally, after 1/2 hour of trying to start the vehicle, it finally starts.this happens on too many occasions.i searched the internet, and it seems to be a consistent problem, not only with the dodge journey, but with all dodge vehicles.other owners have complained about the same thing.brought my car to the dealership to diagnose, and they cannot replicate the problem.brining it for a second time.
When i bought my car in 2009.i noticed that my brakes squeaked when i stop i took it back to the dealership, i was told that nothing was wrong. Keep complaining all the time, then the vibration started and i needed rotors and brakes. The aftermarket brakes doesn't fit had to replace them with the dealership brakes. Had toreplace a two tire sensors.had to have my rotors resurfaced will need new rotors. Recently the engine coolant overheating light came on. The fan stop working its electrical the mechanic can't figure out why it stop. My car sometimes doesn't start, took it to a mechanic. No reason why. When my air is on it takes the car longer to gain speed on the highway. I contacted the dealership where i purchased it and dodge. Both were rude and didn't offer any help. I purchased the extended warranty and it didn't cover anything.
Car will intermittently not start.does not crank, just a clicking noise.will start maybe after trying for 5 minutes or half hour later.the computer does not recognize the car did not start according to dealership and mechanic. Computer states operating as designed at this time.has been happening for several years sporadically before and after july 2013.cannot find reason.one time happened jumped the car with jumper cables and car started, had battery checked and it was fine. Have a case # 23738720 with chrysler that was suppose to be sent to case management.never heard anything back from chrysler.a chrysler dealer had car for a day in july 2013 and car started every time all day long.could not find a problem with the car.this problem of not starting has probably happened at least a dozen times or more over the past few years.when car won't start just keep trying to start and eventually will start.sometimes only turning the key fob 3 times and it will start, sometimes turning the key fob 20 times or so and then will start.will not start with electric key start on key fob either.
Takata recall. The contact owns a 2013 chrysler town and country. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. While coming to a stop, the vehicle stalled without warning. The failure recurred intermittently. The contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of timefor the recall repair. The manufacturer was not notified. The failure mileage was 75,000. Parts distribution disconnect.
Had the wim replaced per recall and when i went to pick it up was informed the esp light was on and the car would not shift out of park. They replaced the stop lamp switch and the car still will not shift out of park. I was then told that it is because a faulty tipm control module. Is this because of what dodge did to replace the wim?
I purchased a 2009 dodge journey new in 2008. For the most part did not have any problems with the vehicle until may of 2012. Beginning in may 2012, the car will intermittently not start. When attempting to start the car all i hear is a "click." my husband is a mechanic and has checked all connections, as well as replaced the relays. The dealership is unable to duplicate the problem. This has occurred at least 12 times in approx. 2 months. It is getting progressively worse with no solution available.
The vehicle wouldn't start was just making a clicking sound.had it towed to the dealer and they said it was the battery . Replaced the battery drove home a week later same thing happened vehicle wouldn't start had it towed back to the dealer where is resides now they stated its the tipm module they wanted $1,500 for the parts and labor i just bought this vehicle from them in july 2014.they also stated they didn't know when the part would come in since its on back order.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) and stated that the part was not available to schedule a recall repair within a reasonable timeframe. The contact called two different dealers who stated that the part was not available and waited for longer than six months for the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. While driving approximately 40 mph, the vehicle shut off. The failure recurred multiple times intermittently. The vehicle was taken to a dealer for diagnostic testing. The mechanic replaced the ignition switch, but the failure persisted. The vehicle was not repaired. The contact also stated that the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was notified that the vin was not included in nhtsa campaign number: 14v373000 (air bags, electrical system). The approximate failure mileage was 60,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v313000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Bought a 2009 dodge journey sxt w/14,075 miles-used. Owned little over month-we have had 4 times where driving at night-suddenly all instrument panel lights comes on-headlights go off-engine keeps running. To 'reset' had to turn off car and restart-one night this happen 2 times in appr.10 miles on i-20. First time in shop-'could not duplicate" for 2 days-also "no bus" light comes on. Wife picked up drove 15 miles to groc. Parking lot-during drive battery light came on-she got to parking lot. Killed engine-tried to restart-nothing-no click-nada! called 800 # inowners manual. Towed to nearest dodge-they towed back to original dealer-3 more days-supposedly changed out several elect.parts. Still it happened again-at night-back in shop. We finally did a carfax-seems previous owner had in shop for electrical 3-4 times in less than a year when bought brand new. Did some research on dodge journey problems search on web-not much on journeys problem but did find '99 durango seem to describe exactly same problems-are they related?
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000(electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Vehicle has just randomly shut off while driving twice and luckily able to avoid accident. Over past couple years at random it will not start, all instruments have power just hear a clicking sound than after few times it ended up starting. Except today it will not turn over. Had contacted some dealers asking about problem and they were not helpful at all.
The contact owns a 2009 dodge journey. The contact stated that the vehicle would not start until after several attempts without warning. The failure recurred on several occasions. The vehicle was taken to the dealer but the failure was unable to be determined. On separate occasions, the dealer replaced the starter, the key, the win module, shifter and battery but the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 48,000.
The contact owns a 2009 dodge journey. While driving 30 mph, the warning gauge light illuminated as the window wipers, headlights, and horn activated independently. Moments later, the vehicle stalled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 117,000.
Takata recall. The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign numbers: 14v373000 (electrical system, air bags) and 16v047000 (air bags). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect and vin tool confirms parts not available respectively.
The contact owns a 2009 dodge journey. The contact stated that while driving at approximately 50 mph, the left and right turn signals and the horn failed to operate when activated. In addition, the windshield wipers operated independently and the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the vin was included in nhtsa campaign number: 14v373000 (air bags , electrical system). The failure mileage was 113,609.
I purchased a 2009 dodge journey in march 2015. It gave me no issues until after i completed the key fob recall in august 2015. Since then, it would randomly not start. It was in and out of the dealership several times and the following parts were replaced, all of which were covered under the extended warranty i purchased with the vehicle: fuel injector on oct. 9, a new battery on oct. 29, 2015, a new starter on nov. 16, 2015, a leaking overflow container on nov. 24, 2015, the tipm was replaced on april 11, 2016, and most recently electrical wires and cables on june 7, 2016, which hook up to the starter. I called chrysler headquarters on or about may 2 to report these issues and i received very poor customer service. I was told that my vehicle is too old and has too much mileage for them to do anything for me. The journey has had episodes almost every day, sometimes more than once a day, of not starting since i got it back last week. The dealership told me when it does act up, to put it in neutral, which has been successful in getting the vehicle to start. They are taking it back on monday to replace yet another part that they hope will finally be the answer to this ongoing nightmare, but i'm not getting my hopes up. If we weren't in an upside-down loan, we would have traded in the journey a long time ago. It is not a reliable vehicle'luckily i haven't been stranded in a remote location at night, but it doesn't seem right that i should have to resort to taking that chance. I've never had so many issues with any other vehicle i've owned!
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign id number: 11v139000 (electrical system) and stated that the part was not available for several months. The dealer placed the contact on a waiting list and did not give a specific date for when the part would become available. The manufacturer was notified of the issue. The contact did not experience a failure.
Vehiclewould not start skim module needs to be replaced chrysler could not provide part for 2 months vehicle laid up for 60 days incident started with car not starting regularly and continued to progress where it would not engage the engine at all.
The contact owns a 2009 dodge journey. While driving at approximately 35 mph, the vehicle stalled without warning. The contact restarted the vehicle. The contact received a notification of nhtsa campaign number: 11v139000 (electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 94,893.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start as the bad key warning light illuminated. The vehicle was taken to a dealer. However, the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact received a notification for nhtsa campaign number: 14v373000 (electrical system). The failure mileage was 48,000.
The contact owns a 2009 dodge journey. While driving, the instrument panel lighting illuminated and the vehicle stopped in the middle of the road. The failure almost caused a crash. The vehicle was taken to multiple independent mechanics and dealers. The contact researched and found other vehicle's experiencing the same failure. The vehicle was taken to ganley chrysler dodge jeep ram (310 broadway ave, bedford, oh 44146, (440) 232-2121) where it was determined that the electrical and computer systems failed. The contact took the vehicle to an independent mechanic for a second opinion, but they did not have the equipment to clearly diagnose the vehicle. The manufacturer stated that they would document the contact's file; however, the vehicle was no longer under warranty and there were no current recalls. The contact stated that the failures occurred ever since the vehicle was purchased in 2015. The contact was informed to call nhtsa. The failure mileage was unknown.
The contact owns a 2009 dodge journey. The contact stated that the vehicle stalled on numerous occasions. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 12,900.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The failure was recurring. The vehicle was towed to a dealer where the failure was unable to be duplicated. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceed a reasonable amount of time for the recall repair. The manufacturer had not been notified. The approximate failure mileage was 145,000.
On four separate occasions, i attempted to start my vehicle (all lights, radio work) and only hear clicks of the starter and the vehicle did not start.on the second occasion, the vehicle finally started after approximately thirty minutes.i took the journey to an auto center and they tested the battery, which was registering at 490 cca and they suggested i get a battery soon.on the third occasion, i went to pick my wife up from a doctors appointment and stopped the journey for less than five minutes.i attempted to start the journey and it did not start for over 30 minutes.i attempted to have the vehicle jump started; however, after three separate vehicles attempted to jump my journey, it did not start and had to call a tow truck.after the tow truck driver charged the battery for approximately 5 minutes, the vehicle started.i immediately had the battery replaced and thought the issues was solved.on the fourth occasion, all four of which took place in a three week period, after stopping at a store for approximately 10 minutes, the journey did not start.after waiting for approximately 30 minutes, the vehicle finally started.i have reviewed the recalls and this is not listed, yet there are multiple complaints of this issue.i will be attempting to have all current recalls repaired and hope this issue is take care of before myself or someone in my family is seriously injured due to this happening while driving on the highway.
The contact owns a 2009 dodge journey. The contact indicated that the vehicle failed to start on several occasions. The vehicle was taken to an authorized dealer more than five times. The technician was unable to replicate or diagnose the failure. The vehicle was not repaired. The contact was not notified that the vehicle was included in nhtsa campaign number: 11v139000 (electrical system). The manufacturer was notified. The approximate failure mileage was 20,000.
The contact owns a 2009 dodge journey. The contact stated that the brake lights failed intermittently. Additionally, the horn activated independently, the right turn signal was inoperable, and the tailgate failed to operate as designed. The contact also stated that the vehicle stalled while stationary and idling. The contact who works as a certified mechanic diagnosed the vehicle with a failure of the tipm. The vehicle was not repaired. The manufacturer was not made aware of the failures. The approximate failure mileage was 115,000.
Car won't start, fob key does not work, dashboard shows hazard lightson no other icon shown . Turn key, hazard lights begin to blink...no engine start.took key out, lights stop blinking....locked door (manually) and lights still on. Tried 3 times,with same result.....
My 2009 dodge journey will not shut off when you take the key out. The windows will not go up and down. I brought into a dodge dealership and had the recall on the ignition switch and the wiring harness in the driver door replaced. My car still will not shut off and windows still don't work but now won't go into gear after dealer repaired. I took it to a second dealer and now after 3 week they are saying i need a tipm for $1700. But they don't know if that will fix the problem? plus now the car will not start. My car is in worse shape then when i brought it into the dealership to repair? i called the corporate office and they are not willing to do anything.
The contact owns a 2009 dodge journey. The contact stated that while driving various speeds, the vehicle stalled without warning. In addition, the contact stated that the interior lights would fail sporadically. The battery was replaced twice over a period of two years but the failure was recurring. The vehicle was taken to a dealer and diagnosed that the driver's side door switch needed to be replaced. The vehicle was not repaired. The manufacturer had not been made aware of the problem. The approximate failure mileage was 84,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey.the contact stated that the vehicle was designed to start without a key being placed in the ignition.while driving at an unknown speed, the contact bumped the key fob and the vehicle automatically turned off.the power steering and brakes failed.the vehicle was restarted and resumed normal operation.the dealer stated that the key fob was very sensitive.they kept the vehicle overnight and found no failures.the contact believes that this is a safety hazard.the failure and current mileages were 36,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
2009 dodge journey.consumer writes in regards to replacement parts not available to complete wireless ignition node module recall repairs. Recall # 14v373000.
I've had the car for 2 years. Since i've had it, it would randomly not start, the heat would only work in the back vents. Got everything fixed associated with starter, battery, everything. For the last 6 months, my engine like has been on, and an esp light. I got the engine checked, brakes fixed, routers, brake pedal switch replaced and it's still doing the exact thing. Gear won't shift sometimes but it isn't the transmission.now they are saying possible electrical issue but this has been going on for months! after i've put more than 1000 into everything that has not fixed the issue.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Issues i have had so far:'car was on and running, in park, couldn't move it from park to drive. Had to turn car off and back on to 'restart' the main computer that controls all that'the headlights, visor mirror lights, dashboard main light flickered worse than any other times (this happens most frequently)'the following dashboard lights would light up like a christmas tree: brake, eap bas, abs and the one that shows slippery conditions'odometer would go from 0 to 100 and back and forth like it was possessed many, many times'dings and whatever noise is made when all the above dashboard lights flickered on and off'random lock/unlock of doors'radio would randomly shut off and come back on* had to be jump started 3 times as my 13 month battery was drained to nothingtook to local dodge dealer, all they did was replace my 13 mon. Old battery and ignition fuses and sent me on my way without the issue being fixed.all the above has happened in motion or stationary except trying to move from park to drive was stationary.i posted video of this on my youtube channel (https://www.youtube.com/watch?v=mkqq1ym7shu)i strongly feel this is a faulty tipmreferences that have same issue as i do:https://dodgeforum.com/forum/3rd-gen-durango/379400-tipm-recall-coming.htmlhttps://dodgeforum.com/forum/3rd-gen-durango/379400-tipm-recall-coming-3.htmlhttps://www.chrysler.com/webselfservice/fcanorth/vininputform.jspi also contact an online mopar representative on this issue and all they said was 'since my vehicle is over the 36,000 factory warranty, it does not matter who owns the vehicle. If there is a common issue due to a defect and not some external sources. I would recommend keeping your receipts if this ever does become the case we will send out a letter and you can submit for reimbursement.'so basically i am screwed!
The contact owns a 2009 dodge journey. While driving at 60 mph, the engine stalled and all the electrical functions failed. The vehicle was unable to restart. The failure occurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that ignition switch failed. The vehicle was not repaired. The contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was not available. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacture was not notified of the failure. The failure mileage was 100,000.
Battery goes dead all the time,check enjine light, traction light, loses power going up small hills, won't shift,air bag light stays on,testing says it has a battery drain, cam shat sensor light changed but still says bad, we put a new battery in but doesnt help.
The contact owns a 2009 dodge journey. The dealer stated that the vehicle was included in nhtsa campaign number: 14v373000 (electrical system), but was unable to determine when the part would become available to schedule the recall repair. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.updated 8/10/15
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. While driving at 40 mph, the engine stalled. The vehicle was not diagnosed or repaired. The contact received a notice for nhtsa campaign number: 14v373000 (air bags, electrical system) and believed the failure was related to the recall. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.updated 09/03/15*ljupdated 10/26/2017
The contact owns a 2009 dodge journey. The contact received a notification for nhtsa campaign number: 14v373000 (air bags, electrical system); however, the parts needed were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repairs. The dealer was not able to provide a specific timeframe for when the parts would become available. The manufacturer was not made aware of the delay. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. One dealer stated the contact was first on the list and another dealer provided no disclosure as to what number the contact was placed on the waiting list. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.updated 1/12/16
The contact owns a 2009 dodge journey. While driving 65 mph, the vehicle stalled without warning on several occasions. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure.the failure mileage was 71,812. Updated 03/17/15*lj updated 10/15/2015
The contact owns a 2009 dodge journey. The contact stated that the vehicle took numerous attempts to start. Occasionally, the transmission needed to be pulled in order for the vehicle to start. The dealer diagnosed and repaired the vehicle, but the failure recurred. The vehicle was brought to an independent mechanic who diagnosed that the ignition switch sensor was faulty. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000. Ma 10/2the consumer stated a sensor was replaced on 9/8/15 the vehicle now starts on the first try.updated 10/08/15
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey.the contact received notification of nhtsa campaign number: 14v373000 (air bags , electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was concerned for their safety. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/21/15*ljupdated 09/24/15
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.updated 04/13/16*lj
The contact owns a 20009 dodge journey. The contact received notification of nhtsa campaign number: 14v313000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time of the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer was unable to provide a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. In addition, the vehicle failed to start after the key was turned in the ignition switch. The approximate failure mileage was 74,000. Updated 09/18/15*lj
On march 4,2011 my wife ,kids, and myself went out to dinner and when we got back to our 2009 dodge journey it would not start. I had to call a tow truck and inconvenience a family member because my family needed a ride home. I have taken this vehicle to several chrysler dealerships and no one can figure out why this vehicle starts when it wants to. We travel a lot and have to rent a vehicle to do so. It is now 2014 and chrysler still doesn't have a solution for my troubled car. We are terribly disappointed in this vehicle and can't trust it. With this being an issue you would think chrysler would recall and do right by their customers.
My car has been having trouble starting for some time now, which good thing i calledthe manufacturers and was informed of the recall. Was not informed any other way though.? a little concerning? i called them because a couple of months ago my back passenger side door just stopped locking and unlocking. Then so did the back hatch door. It only unlocks after i sit there and either manually unlock it or eventually get it to go by pushing the button a dozen times.i'm worried my daughter is going to get locked in or open the door while the car is moving. Or much worse the airbags are not going to go off if an accident happens because something is obviously wrong with their wiring. Something needs to be done about this before children are the ones getting hurt.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Dodge has a recall (dodge recall: safety recall k07 / nhtsa recall: 10v658000) concerning the wiring harness in the front door, which may break and could cause the airbag light to turn on as the sensor would not be connected. My dodge journey has this issue with the wiring harness, but dodge will not fix it as my 2009 journey is not listed under that recall for some reason.
The contact owns a 2009 dodge journey. While driving at 60 mph, the windshield wipers activated independently. In addition, all the windows rolled upwards and downwards intermittently. All the warning lights on the instrument cluster illuminated. The failure recurred on numerous occasions. The vehicle was taken to multiple independent mechanics who diagnosed that the power train control module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.
Takara recall.the horn will randomly go off. And so will the alarm.
The contact owns a 2009 dodge journey. The contact stated that the driver's side power window controller failed and he was unable to activate any electronic components on the vehicle. The vehicle was taken to independent mechanic however, the technician was unable to diagnose the exact failure but replaced the starter, battery and all of the fuses. The remedy failed to repair the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 114,000 and the current mileage was 114,005.
The contact owns a 2009 dodge journey. The contact stated that the driver side door controls failed to unlock all of the doors. As a result, the contact had to manually unlock the doors. The vehicle was taken to an independent mechanic for diagnostic testing and the harness was adjusted. The contact referenced nhtsa campaign number: 10v658000 (electrical system), but the vin was excluded from the recall. The manufacturer was not notified. The approximate failure mileage was 97,000.
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that while driving at approximately 45 mph, the vehicle stalled without warning. The vehicle was able to restart. The contact was informed of nhtsa campaign number: 11v139000 (electrical system) but the part was not available for the recall repair. The failure recurred multiple times. The manufacturer was notified of the failure. The contact stated that manufacturer exceeded a reasonable amount of time for the recall remedy. The approximate failure mileage was 80,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 11v139000 (electrical system) and stated that the part needed was not available within a reasonable timeframe. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
While driving at 65 mph on a highway the horn started blowing all by itself. The radio volume also decreased by itself. This continued intermittently for approx 30 minutes.
The contact owns a 2009 dodge journey. The contact stated that nhtsa campaign number: 14v373000 (air bags, electrical system) exceeded a reasonable amount of time for the recall repair. The dealer stated that the parts were not available. The manufacturer was not made aware of the failure. The vehicle was not repaired. The contact mentioned that due to a malfunction with the key fobs, the vehicle experienced difficulty starting. The failure mileage was approximately 59,000.
The contact owns a 2009 dodge journey. While driving various speeds, the vehicle stalled intermittently without warning. The contact believed that the recall repair for nhtsa campaign number: 14v373000 (electrical system) had exceeded a reasonable amount of time. The dealer stated that the part was not available. The manufacturer was made aware of the delay and declined to provide an alternative remedy. The contact was extremely concerned for her family's safety. The vehicle was not repaired. The failure mileage was 10,000.
The contact owns a 2009 dodge journey. The contact stated that the service engine warning light illuminated on several occasions and the vehicle shook violently while driving. The contact also stated that the vehicle stalled without warning. After several attempts, the vehicle was able to restart but the failure recurred. The vehicle was included in nhtsa campaign number: 11v139000 (electrical system) but the part was not available for an extended period of time. The vehicle was taken to the dealer on over three occasions where the failure was unable to be replicated. In addition, the contact stated that the key failed to turn in the ignition switch to start the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 100.updated 8/27/15updated 9/28/2017
The contact owns a 2009 dodge journey. The contact stated that when the key was placed in the ignition the vehicle would not start. The vehicle was towed to a dealer and they have yet to diagnose the failure. The vehicle was not repaired. The manufacturer was notified and offered no assistance. The failure and current mileage was approximately 62,000. The vin was unavailable.
The contact owns a 2009 dodge journey. While driving at various speeds, the windshield wipers and indicators on the instrument panel would independently power on. The vehicle was taken to the dealer where it was diagnosed that the wiring behind the radio failed and needed to be repaired. The vehicle was repaired, but the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the power control module and tcm would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Have lost most controls from drivers door switch, only thing that works is rear windows.all other 3 doors work fine independently.vehicle had the k07 recall done in feb 2011.since then, there was intermittent auto/up-down on both front doors.now i have lost function as mentioned before.the vehicle has been at local dodge/chrysler dealership since 14 november for diagnosis and repair.they cant figure our problem.chrysler corporation was contacted by me for assistance on 19 nov.as of this message, still no final diagnosis and repair.all they do is keep changing parts as directed by chrysler.we are extremely frustrated with this situation and my gut feelings tell me there is a failure with the k07 recall and/or key fob recall number r03.all these components are related electronically.sincerely think its time for the nhtsa to relook these 2 recalls with chrysler corporation.
While driving along the highway, with cruise control on, the vehicle lost power and decelerated. The etc and traction control lights came onthe dash. After pulling to the side of the road the vehicle was restarted. After being restarted the vehicle drove normally. This scenario has happened three times at highway speeds and once during acceleration. Around the same time of onset with the power loss issue the vehicle will not start intermittently. Sometimes it starts after several minutes, sometimes it does not start for several hours.
2009 dodge journey.consumer writes in regards to wireless ignition node module recall notice issues.the consumer stated he purchased a key in march 2015 for $224 and the key does not work all the time. Also, the lock button and the two keys the dealer gave the consumer worked intermittently.
Vehicle stalled while driving at 35 mph.had to put in neutral and stop in order to restart the vehicle.
The contact owns a 2009 dodge journey. The contact stated that the vehicle emitted a clicking sound whenever it was started. No warning lights illuminated during the failure. The vehicle was taken to an authorized dealer and the contact was informed that the failure was related to the starter and the temperature gauge. The vehicle was repaired under the extended warranty. The failure continued. The manufacturer was notified and offered no assistance, stating that the vehicle was not under warranty. The failure mileage was 35,232 and the current mileage was 39,497.
Recall # r03/ nhtsa 14v-373 ....called dealer ( northtown auto. 2020 niagarafalls blvd. 14150. About recall. My car has shut off unexpectedly in the past. They conveyed it could be months before they get to it. This is unsafe and unacceptable.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 11v139000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacture was notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received a notification for recall nhtsa campaign number: 14v373000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experience a failure.
Approximately one month after purchase, the vehicle would not crank one morning. I had to call someone to jump the vehicle off. Vehicle cranked and ran without incident for approximately two days. Third morning, it had to be jumped again. Had the battery and alternator checked. Mechanic said the battery was not a heavy enough battery. So, i bought a new battery. Approximately 3 weeks later, same scenario. Have contacted the dealership that sold me the car, dodge, and even checked online. Dealer and dodge claim that no complaints of this nature have been made. However, my online search turned up several owners that have/are experiencing the same problem. There is a problem in the electrical system somewhere or the battery wouldn't be draining overnight, even after the vehicle is used long enough for the battery to stay charged by the vehicle's charging system. Sometimes the battery drains after sitting only a couple of hours.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Dodge journey 2009 - has trouble starting. Originally started occasionally, now more frequent.turns over sometimes using spare key or turning over original key. Now complete stall.clicking noise but not starting.
The contact owns a 2009 dodge journey. The contact stated that the vehicle was previously included in and repaired under nhtsa campaign number: 14v373000 (electrical system, air bags). The contact stated that shortly after the vehicle was repaired, it became difficult to start the vehicle. The contact stated that to start the vehicle, the ignition was placed in the on position and the starter was tapped to start the vehicle. The vehicle was taken to baxter chrysler dodge jeep ram bellevue (7713 s 19 th st, bellevue, ne 68147, (402) 800-1256) to be diagnosed. The mechanic was unable to provide a cause for the failure. The contact stated that three months after the recall repair, while driving at 70 mph, the vehicle stalled without warning. The vehicle was towed to the same dealer to be diagnosed. The contact was informed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 111,000. The vin was not included.
When i try to start the car at times i only hear a click. The car will not start. I have to try it several times or put the car in neutral. Sometimes it will still just click and the i have to put it back in park.
My 2009 dodge journey will not start intermittently. The dealership is unable to diagnose the problem. It has happened 4 times since we bought it in august of 2012.
At random times the engine will not start.it is not a battery problem, as all lights and radio work even when the engine will not turn. If you wait long enough it may start again. This is a safety issue as you never know when or where this problem will occur.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. While attempting to start the vehicle, the ignition failed intermittently. The failure was persistent. The vehicle was taken to an independent mechanic where it was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The failure mileage was approximately 125,000. Part distribution disconnect.
Vehicle will stall without warning for no apparent reason at any speed.on oct 3, 2014 i was taking my child to school when the car stalled in an intersection.after the light turned green i proceeded to the intersection and stalled upon entering the intersection.i was able to put the car in neutral and restart within ~10 seconds.this issue repeated itself at least twice while en route from my home to a nearby service shop (foltz auto) which determined there was no issue the battery or ignition. On 10/5/14 i took the vehicle to heritage chrysler (21234) and had the car serviced for two reasons:the main reason was the above issue and a secondary issue was the main odometer (not the trip odometer) at some point had reset itself leaving a display of an incorrect mileage much lower than the actual mileage. The dealer could not recreate the stalling issue or offer any solution, but noted that another electrical issue was causing the odometer to display an incorrect mileage; the fix was to replace the instrument cluster assembly.after having the instrument cluster replaced, the issue did not reoccur until 12/26/2014, when the car stalled three times without warning at ~40 mph, leaving the car completely "dead" each time, and once causing the car to veer quickly towards another car as i was in the process of turning the wheel around a slight curve when the car locked up.the car restarted in neutral and continued on in each incident until i was able to safely reach my home - i did not further drive the car.my concern is that the manufacturer knows, or show know, of multiple issues where this model and model year vehicle has randomly stalled without warning and can not offer a solution to the problem.consumers are left to guess which repairs to undertake at significant expense, while driving a car that could continue to have the same issues.
The contact owns a 2009 dodge journey. The contact stated that the vehicle had several defects and failed to start on several occasions. As a result, the contact had to leave the vehicle unattended for a day and then go back and restart the vehicle. While the accelerator pedal was depressed, the vehicle failed to accelerate over 35 mph. On several occasions, the air bag, check engine, traction control, esp, and security indicators illuminated off and on. Also, on several occasions, the gear shifter failed to shift into neutral. The vehicle was taken to monken dodge chrysler jeep ram nissan (located at 1739 w mccord st, centrailia, il 62801 (618) 545-5100) where it was diagnosed that the failure could not be replicated. The contact stated that the vehicle was taken to king city chrysler center (located at broadway st, mt vernon, il 62864 (618) 242-6600) where it was diagnosed that the pcm needed to be replaced. The contact stated that another mechanic suggested to have the pcm rebuilt to save money. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 158,000. The vin was unavailable.
Tipm issue had to be replaced. Vehicle kept accelerating and wipers would run extremely fast.
We bought this car used in 2011. We had an inspection done of the brakes by the dealership we bought from and were informed the brakes were in good shape. We have taken the vehicle to the local dodge dealership for regular preventive maintenance and they have told us the brakes are in good shape also. The last visit they told us the front brakes were completely gone. This after just 4000 miles. The electrical system is also failing. The vehicle at times just won't start or other times will shut done. We feel this vehicle is an accident waiting to happen and feel we have a lemon with no course of action and still 5years of payments.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The contact mentioned that once the vehicle was shut off, the windshield wipers continued to operate. The failure recurred multiple times. The contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part needed were unavailable to perform the repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
The contact owns a 2009 dodge journey. The contact stated that the ignition key failed to turn into the on position. As a result, the contact stated that the vehicle failed to start. The vehicle was taken to the dealer where it was serviced under nhtsa campaign number: 14v373000 (air bags, electrical system). The failure recurred. The manufacturer was not notified of the failure. The failure mileage was 116,000.
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 11v139000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number 14v373000: (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the key failed to turn over in the ignition to start the vehicle. The contact constantly had to maneuver the key to get the vehicle to start and, at times, was unable to start the vehicle. The manufacturer was notified. The vin was not available. The approximate failure mileage was 100,000.
The contact owns a 2009 dodge journey. The contact stated that after turning the ignition switch, all of the lights would illuminate but the engine would not crank. The contact mentioned that the failure recurred sporadically. The vehicle was taken to the dealer who was unable to duplicate the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown and the current mileage was 52,935.updated 04/10/12*ljupdated 04/16/12
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
While in the drive through car turned off and i couldn't stop and scraped thedriverside fender on a yellow barrier pole. I thought it was a fluke (a wtf moment) so i never worried about it again. It still cuts off every now and again but i am usually parked or moving slowly. I did get pulled over one time when the car cut off and to stop i had to put it in park so i wouldn't run a stopsighn onto hwy 99. (he let me go) went for the recall on the ignition sat for over an hour only to be told they dont have the replacement part or know when they will have it.on many occasions i am unable to get the car to start. When this happens i have to place the car in neutral and try again. The car will start once placed in neutral.whenever there is a thunderstorm the driverside rear door will fill up with water from the outside. If i slam the door hard the water will flow out of the bottom. Front brakes grind and squeek no matter if the pads are new or have been on for a while. (i tried new rotors to)wiring recall was fixed only to do the samething as before months later.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.updated 8/31/15 updated 10/14/15
The contact owns a 2009 dodge journey. The contact received a recall notification for nhtsa campaign number: 14v373000 (electrical system); however, the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated while driving various speeds, the vehicle suddenly stalled and failed to restart. The failure was not diagnosed nor was the vehicle repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The failure recurred intermittently. The vehicle was taken to the dealer for diagnostics where the technicians adjusted the engine wires but to no avail.the vin was not available. The approximate failure mileage was 60,000.
The contact owns a 2009 dodge journey. The contact stated that nhtsa campaign number: 14v373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer stated the parts were not available for the repair. The manufacturer was not made aware of the issue. The vehicle was not repaired. The contact had not experienced a failure. Updated 8/21/15
The contact owns a 2009 dodge journey. The contact stated that while driving approximately 40 mph, the vehicle stalled without warning causing the contact to crash into a ditch. The air bags failed to deploy. The police report was filed. The contact sustained a concussion which required medical attention. The failure had occurred on another occasion. The vehicle was not diagnosed or repaired. The vehicle was included in nhtsa campaign number: 11v139000 (electrical system) but the contact was not sure if the recall was related to the stalling failure. The manufacturer was notified of the issue. The approximate failure mileage was 100,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Bought the vehicle used from a toyota dealer ,the brakes were pulsating from warped rotors ,had a brake job done and now the brakes are squealing, /and now the second thing the vehicle hesitates to start, you have to keep turning the key on and off to get it to start ,when you try to start itjust clicks one time ,if were a bad connection on the batt. It would click as long as you held the key to the start position .not happy with this vehicle at all but i'm stuck with the payments so i have to live with it ...
I just recently purchased my 2009 dodge journey in 2013 and immediately noticed that sometimes when i crank my car moments later it will just cut off.in order to get the car to crank up again you have to place the gear back in park and place your foot on the brake or it will not do anything.i contacted the dealership and was told that electrical and ignition problems are often difficult to diagnose.i'm still dealing with this problem and with two kids as passengers i'm starting to become very nervous about our safety.
The car would randomly fail to start. Sometimes the battery would completely drain. Putting it in neutral would sometimes work but not always.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) and stated that the part was not available to schedule a recall repair within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. While driving 25 mph, it was noticed that there was a fire on both rear seats of the vehicle. In addition, there were flames underneath the vehicle. The fire department was able to extinguish the fire. A police report was filed. The vehicle was towed from the scene to a collision center. The cause of the fire was undetermined.in addition, while driving at 25 mph, the vehicle stalled. The contact was able to restart the vehicle and all the warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage and vin were unknown.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
In june 2015 i took car to freedom dodge to have wireless ignition node replaced per the recall. Freedom dodge claimed they didn't have the parts and wouldn't know until it came in.furthermore they said they couldn't order the part.freedom dodge said they would call when the parts came in.it has now been six months and they have never called to tell us if the part is in. I called several times to check and they claim they haven't received the parts.
Was getting gas. Shut the car off. Went to restart and nothing. Sits an hour or so then starts. No recall, im not the only one. Seems like oh well. Thanks for listening.
Front passenger "no seat belt" light does notcome on when seat occupied. Light will come on when seat is unoccupied. Passenger side front door and now rear door no longer operates electrically. Rear passenger will will not open manually interior or exterior.
I have repeatedly asked dealers to put me at the top of the list for the parts when they come in. To unlock the car, you have to hit the lock button and the windows come down (awful during rain storm). Many times, the ignition just goes click, click, click.and now the message comes up "wrong key." plz help me get these parts replaced before an accident happens.there's also all kind of electrical problems in dash:if you turn on the radio, you cannot switch to cd, and vice versa sometimes the radio won't come on at all.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Car fails to start randomly and consistently. I've seen nothing but issues all over the internet about this and nothing has ever been answered. People spend hundreds of dollars to not even be told what is wrong with the vehicle.
I'm writing to complain that my 2009 dodge journey has been issued a recall for the ignition switch.the vehicle will shut down completely. Despite the fact this represents a significant safety hazard and this recall was initiated almost 7 months ago, chrysler still does not have the necessary parts to make the repair. I have contacted them on a number of occasions and they have no solution or can offer an alternative to driving this dangerous vehicle. We don't have the option to stop using the journey. What responsibility does chrysler have to make these ignition parts available in expeditious manner? i would assume there must be a time limit to make these recall repairs. Every day i drive the journey is like driving a bomb-you never know when it will go off.
The contact owns a 2009 dodge journey. The contact stated that the vehicle would not start after repeated attempts. The vehicle was finally able to start after several attempts. While utilizing the key to drive the vehicle, the vehicle would go into accessory mode and stall. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 50. ...updated 02/02/16 the consumer stated also had to have the heater core replace.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Part distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign numbers: 10v658000 (electrical system) and 14v373000 (electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). The contact was unable to receive the part from the dealer to schedule the recall repair within a reasonable time. The manufacturer was also contacted and was unable to provide a time frame of when the part would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received a recall notice of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that while driving at low speeds attempting to stop the vehicle, the vehicle would stall without warning. The manufacturer was not made aware of the failure. The approximate failure mileage was 113,000. Parts distribution disconnect.
The contact owns a 2009 dodge journey. While driving at various speeds, the vehicle stalled without any warning. The vehicle was able to restart. The failure recurred numerous times. The contact mentioned that the vehicle was previously taken to a dealer where the failure was unable to be determined. The contact referenced nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The manufacturer was not notified of the failure. The failure mileage was unknown.
2009 dodge journey.consumer writes in regards to parts not available to complete wireless ignition node module recall notice.recall # 14v373000.
The contact owns a 2009 dodge journey. The contact indicated that they key failed to turn over into the on position preventing the vehicle from starting. The contact was included in nhtsa campaign id number: 14v373000 (electrical system). The dealer was contacted several times who indicated that the part was not available but did not specify if the contact would be placed on a waiting list. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 92,000.
Car leaks,right rear door lock will not always lock, alarm will not cut off, car makes a funny noise when turning, car quit and finally got it started, pulls to left, doors will lock and will take approx. 2 minutes for it to unlock, misses when pulling.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle stalled numerous times. The vehicle was able to be restarted. The failure mileage was unavailable.
The contact owns a 2009 dodge journey. The contact stated that when the key was placed in the ignition and turned to the on position, the engine failed to start. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) however, the part for recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000.
The contact owns a 2009 dodge journey. While driving approximately 35 mph, the vehicle stalled. The vehicle was towed back to the contacts residence. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 137,870.
I have taken my vehicle to the dealership twice in the last two months, and it had been there about a week each time and they still don't know what is wrong with my vehicle. I submitted a complaint a couple of months ago and never heard anything back. When the temperature gets below 45 degrees fahrenheit my car goes haywire. All warning lights are on, speedometer and uconnect screen won't work, wiper blades are on and unable to turn off, my headlights are on but the controls won't work and my brights won't work. The dealership wanted 1600 because the 'think it is the tipm' but are unsure. Well i changed the tipm myself for $330 and it is still doing it. I can at least return the one i bought and am only out $85 which is better than paying $1600 for them to tell me it didn't work. I have no idea what to do aside from selling the vehicle, but then the problem would just change hands. The dealership doesn't know how to diagnose this problem, and every time i take it there i'm out $100 and nowhere closer to knowing what the problem is or how to fix it. I can't be the only one having this problem, and would like an investigation into what is causing it because every time the weather gets cold, i have to drive without a speed or turn signals.
The contact owns a 2009 dodge journey. The contact stated that while driving at 30 mph, the vehicle stalled as the electronic throttle warning light illuminated. The contact mentioned that two weeks prior the failure, the vehicle had been repaired under nhtsa campaign number: 14v373000 (air bags , electrical system). The vehicle was takenback to the dealer and the technician was unable to determine the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 58,000.
I own a 2009 dodge journey. And received recall notification l25 / nhtsa 14v-373 however the part to do the repair was not available. I think that the manufacturer had far exceeded a reasonable amount of time. I haveexperienced the failure in several incidents of car not starting, fortunately, there have been no wrecks yet.i've been on phone for over an hour trying to get someone to answer my call from chrysler customer service 1-800-853-1403. I want something done and i want it done now, before someone gets injured due to this lack of action from chrysler!
The contact owns a 2009 dodge journey. The contact stated that the engine failed to start. The contact was able to start the vehicle after multiple attempts. The vehicle was taken to an independent mechanic. The transmission was repaired and the key fobs were replaced, but the failure persisted. In addition, the contact stated that while driving 20 mph, another vehicle crashed into the front driver side of the contact's vehicle and the air bags failed to deploy. A police report was filed. The contact sustained knee and lower back injuries that did not require medical attention. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). The contact mentioned that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 52,000.
Parking sensor in transmission that sends a signal that car is in park not working i properly may be a huge issue because when you are in drive and sitting it gets stuck in park. Then takes off no warning.if me o our anyone in my family is injured i will be the one to help settle a law suit with chrysler. I spoke of this problem to the dealer while it was under warranty the rep. Said i had to leave my car there till the problem duplicates.this is a expensive car and my only transportation which is why i had the warranty . The other issue is when sitting at the light the brakes slip causing the vehicle to lunge forward.this is even after replacing the brakes at the dealership the vehicle is a money pit. The consumer takes the bill or could lose their life messing with chrysler.
The contact owns a 2009 dodge journey. The contact was able to start the vehicle after numerous attempts. On two separate occasions, the battery had to be jumpstarted in order for the vehicle to start. The vehicle was taken to a dealer on numerous occasions, but the failure was unable to be duplicated. The manufacturer was not notified. The approximate failure mileage was 86,000. Updated 09/22/2014*ljupdated 2/23/2015
There is a electrical malfunction in this vehicle fuses go out every couple of months, dual control heat right side does not heat, also when driving burning smell coming out of heat went, had several parts replaced. I contacted manufacturer regarding the issues, their reply was " we are sorry that you have issues but we cannot help you", purchased after market warranty and they refuse to cover the heat issue.
The contact owns a 2009 dodge journey. While driving over a bump at an unknown speed, the key slightly came out of the ignition and the vehicle stalled without warning. In addition, the bad key warning light illuminated on the instrument panel. The vehicle was towed to the contact's residence. The vehicle had not been diagnosed or repaired. The vehicle was included in nhtsa campaign number: 14v373000 (electrical system). However, the part to do the repair was unavailable. The manufacturer was not notified of the failure. The vin was unavailable. The approximate failure mileage was 93,000.
The contact owns a 2009 dodge journey. The contact received a notification for nhtsa campaign id number: 14v737000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the key was difficult to turn over to start the vehicle. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) and stated that the part was not available for an extended period of time. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The failure mileage was not available.
The contact owns a 2009 dodge journey. While parked, the vehicle was not able to start. The contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect.
2009 dodge journey.consumer writes in regards to the wireless ignition node module detents recall notice.the consumer has been unsuccessful at getting the dealer to comply with the recall.recall # 14v373000.
While driving the vehicle on a highway at 55 mph, all functions of the vehicle dash stopped working ( speedometer, rpm, all lights etc.) and the windshield wiper blades started going as if they were on even though they were not.
Received first recall last year about june and went to dealer. They did not have the part. This was done at least 3 times. Received second recall for the same thing. Dealer was contacted and was still told no part available. On 1-8-2016 i contacted the vehicle safety hotlineand was assuredthe would file my complaint. Complaint id is od-10818896. Still have not received further info on this matter. Was suppose to received something about this in the mail and also by e-mail.
I was driving approximately 10-15 mph when my car suddenly shut-off and would not restart. It has a recall for the win module but the dealer does not have the parts to fix it. It is currently at the dealer being looked at. This car has been nothing but trouble from the beginning. I have been thru more sets of brake pads and rotors than i ever thought possible. Not to mention all the times it was towed to dealer because it would not start and was told every time that nothing was wrong with it. It is a know problem which they will not fix. I have also have numerous electrical issues inside the car. These cars are worthless.
Journey would not start despite healthy battery & other components while stationary.had happened multiple times after being driven for about 30 miles or after sitting overnight.have been told they don't know what is causing the issue.hundreds of other dodge owners complain in online forums about the same issue.problem didn't start until we had the recall repairs done for the ignition and airbags.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Update 01/15/16 maupdated 01/27/16.
Ignition will shut off while driving. Also dashboard will read bad key and refuse to start. Chrysler states that it is part of recall l25 but the part is unavailable. In the meantime my car is a paperweight that i can't drive. They have no date on when parts will be available. What is my recourse?
Electrical system failure due to wiring harness melting, radiator cracked because bracket for ac is connected too tight when car is manufactured, battery died prematurely because of failed wires, rotors warped causing car to shake violently when braking. All these problems and others for a car with only 60,000 miles. Have spent over $2000 to date in repairs that numerous people have had related to this vehicle. Based on online complaints and talking to mechanics who have worked on this car no one can believe that the correct electrical recall has taken place. There have been electrical recalls on vehicle, but not for most common failure. No one understands why brake issue has not been recalled and no one understands why the radiators keep failing without a recall. Will it take a serious crash? safety of the consumer is at risk. You pay $20,000 for a car and think it will last awhile. This car has major problems that are consistent from buyer to buyer.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the front windows and door locks failed to operate. The contact also mentioned that the driver's side mirror failed to function. The manufacturer was notified and informed the contact that the vehicle was not included in nhtsa campaign number 10v658000 (electrical system). The vehicle was not repaired. The approximate failure mileage was 33,000.
Recall the starters! i am sick of bwing syranded because our car won't start!!!! this is an issues for thousands of people!
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The driver's side window switch will not operate the front windows or side mirrors but does operate the back windows. The air bag light is also illuminated on the instrument panel. I've been researching about the fault and found out there was a recall about the wiring harness. I need the proper paperwork or steps to get this problem and recall fixed. Thanks.
Vehicle would not start. Had the battery changed but 3 days later vehicle would not start. Had the starter changed but 2 days later vehicle would not turn over. Ignition just make s a clicking sound. Mechanic claims '09 journey are notorious for electrical problems and will replace the starter again although he doubts that will help. Unfortunately my wife drives this vehicle with 4 children. I'm very concerned about her getting in a bad situation on the road. Vehicle gas already had multiple recalls over the past few years. What can i do? any recourse to have dodge fix the problem thru a recall? i have read that this is an ongoing problem with many customers.
The contact owns a 2009 dodge journey. While parked, the vehicle failed to start and the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The vin was included in nhtsa campaign number: 14v373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 15v373000 (electrical system:ignition switch). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was 38,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that when attempting to turn off the vehicle, the key became stuck in the ignition. The vehicle was not diagnosed or repaired. The contact received nhtsa campaign number: 14v373000 (air bags, electrical system). The manufacturer was not made aware of the failure. The failure mileage was 80,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2009 dodge journey. The vehicle failed to start without warning. On a different occasion, the contact mentioned that the vehicle stalled without warning and restarted after the transmission was shifted into park. Also, the passenger side heat unit failed. The vehicle was towed to a dealer where the technician initially diagnosed that the win module and the pentium intake was defective. The remedy failed to repair the failure. As a result, the technician determined that the transmission range sensor needed to be replaced. The technician diagnosed that the trans range sensor needed to be replaced. The manufacturer stated that the vin was included in nhtsa campaign number: 11v139000 (electrical system). The vehicle was not repaired. The failure mileage was 91,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The vehicle was taken to the dealer. The technician diagnosed that the win module and ignition switch needed to be replaced and the key fobs need to be reprogrammed. The dealer informed the contact that the vin was not included in nhtsa campaign number: 14v373000 (air bags, electrical system). The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 64,000. Updated 09/03/15*ljthe consumer stated the manufacturer would not reimburse the cost of repairs because the symptoms did not line up with other recalls. The manufacturer advised that if the vehicle had no failure at all then they would have paid for the repair.updated 12/8/2015
Tl-the contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000(air bags , electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Djr updated 3/4/15
After the recall work was completed and we received new key fobs the car will randomly not start.we have taken it to our mechanic repeatedly and he has not been able to find the issue.he has jumpstarted it thinking battery was down, applied dielectric grease to connections, checked it with the computer and could find nothing wrong. Problem keeps recurring with the time and number of attempts increasing until, we have to keep car running on short errands and plan for alternate transportation when we have to go somewhere distant, in case it does not start for several hours.in addition the door locks, randomly fail to lock or unlock when using key fob, and also lock and unlock automatically when driving; warning lights randomly come on and go off, for things like low tire and check engine light but when checked or put on diagnostic computer there is nothing wrong. Warning lights come on when driving and stay on even after car is put on computer then shut off on their own sometimes after a few hours or days.all these started after recall and after reaching 100k miles, just got car back from mechanic after replacing battery last week.he is not sure what issues is but is going to replace a connection wire to see if it helps, because computer says its good.i see similar complaints saying car will start in neutral sometimes and i was told to try it.if it starts he said it may be a safety module, but cannot guarantee it is or will work.this has been happening for nearly 2 years with no resolution.car is our only vehicle, and we follow all maintenance directions.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The vehicle was able to start on numerous attempts. The contact received notification of nhtsa campaign number: 14v373000 (electrical system)however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 125,000.
The contact owns a 2009 dodge journey. While driving 70 mph, the headlights and windshield wipers were activated at the same time and caused all the lights on the vehicle to shut off. The failure occurred several times. The dealer was unable to duplicate the failure. The vehicle was not repaired and the manufacturer was not notified. The failure mileage was unavailable. Updated 10/29/14*ljthe consumer stated the driver's side caliper locked up or froze. It destroyed the rotor and caliper. The brakes had under 25,000 miles on the brakes. Updated 4/22/2015
The contact owns a 2009 dodge journey. In january of 2016, the vehicle was repaired according to nhtsa campaign number: 14v373000 (air bags, electrical system). The repair failed to correct the failure. The vehicle was stalling and could not be restarted. The manufacturer was not notified. The failure mileage was 86,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for a recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 7/1/15the consumer stated the vehicle was scheduled to be repaired on september 15th after receiving the second notice.updated 9/15/015
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was invalid. The contact had not experienced a failure.
Attempted to used the remote to unlock the doors but it would not work. Changed the battery still did not work. Had to use the key to unlock the driver door manually. Once in the door locks buttons would not unlock the other doors. Had to open front passenger door manually from insidchre the car. Pull up the door locks on both rear doors in order for the to be opened. Once the car was on we noticed the rear wiper blade does not work nor does the trunk open. There is no manual way to open the trunk at all. I've checked the manual and it never described this issue. Googled it and a lot of others has described this happening to their car but no one can pin point the issue. We changed the fuse this now allowed the driver door only to unlock using the remote, but we still have to manually unlock the rear doors to open them and pull the handle on the front passenger door to open it, as it can't be opened at all from the outside. Changing the fuse did not have an affect on the rear wiper or the trunk. I've never seen a vehicle where the trunk has no other way to be opened. This made it very hard to get to the handle for the spare tire. Received call from customer service after a facebook complaint and they advisedwe needed to bring it in to the dealer so they can figure it out. We are skeptical because a few months prior to that we took it to the dealer to fix a very bad drag. When you make a left hand turn the car drags and goes really slow and takes a few seconds to get back to normal speed. The dealer charged us close to $500 and did not fix the problem. They fixed something that did not need fixing and told us if was fixed we had to turn around not even a minute after pulling off the lot with it to advise them it was not fixed. They wanted to keep charging us for different things because they could not figure out what it was. We declined because no money for guesses.
The contact owns a 2009 dodge journey. The contact stated that the front passenger touched the radio and burned her hand. The vehicle was taken to the dealer for diagnosis. The technician stated that there was a short in the radio/dvd receiver and in the door control module. The technician stated that the door control module and the radio/dvd receiver would have to be replaced. The manufacturer was made aware of the failure. The vin was not available. The vehicle was not repaired. The approximate failure mileage was 54,000.
Recall ro3/nthsa 14v-373 per recall, have tried since notice received in june to have the problem corrected. Am advised that parts are slow in shipping from chrysler. 2 months ago advised i was #4 on list to get part, called 11/4 and told they don't know when part will be sent. Really? someone has dropped the ball!
The contact owns a 2009 dodge journey. While driving, the electrical functions failed without warning. In addition, the contact mentioned that when the key was placed in the ignition to the on position, the engine failed to start. The failures recurred multiple times. The contact mentioned that the vehicle was previously serviced for nhtsa campaign number: 14v373000 (air bags, electrical system) the manufacturer was made aware of the failure. The approximate failure mileage was 35,000.
The contact owns a 2009 dodge journey. When the ignition was turned to the on position, the vehicle did not start. The contact stated that the vehicle had to be parked for awhile in order for it to restart. The failure recurred numerous times. The dealer was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.
The contact owns a 2009 dodge journey.the contact stated that the vehicle would not start. The vehicle was not diagnosed or repaired. The contact received a notification of nhtsa campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 216,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle would not start until after several attempts. The failure recurred on one other occasion. The vehicle was taken to the dealer, but the failure was unable to be determined. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 50,000.
Bought this vehicle about 3 mos..ago. Had 53, 000 miles. Have had nothing but problems with this vehicle.engine light comes on and off, had it checked, stated fuel problems.mechanic stated needed new fuel cap.still not better.was driving today and electron throttle came on, car act as tho it was going to stop.i pulled car over, turned off engine.read book, than started car back up.light went off.also door locks lock when they want to.this car has some kind of problems with computer, needs to be recalled.
My car is constantly unable to start im being told due to electrical issues. Ive replaced the starter, battery, & alternator. There are all kinds of forums telling you ways around getting the car to start but no real fixes. Some people spending hundreds and thousands trying to fix this issue by replacing fuse boxes, adding cables, replacing the entire computer system and more to no avail. While others just park the car until its paid off or sell it. Its not fair and its inconvenient. Dodge journeys 2009+ are all experiencing these issues.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). The contact reached out to the dealer and manufacturer to schedule an appointment. They both stated that the parts were not available. The contact stated that on several occasions, the vehicle would shutter and all the warning lights flickered. The manufacturer was made aware of the failure. The contact was placed in a waiting list. The vehicle was not repaired. The failure mileage was 100,000.
Have a recall letter sent to fix my dodge win....called four different dealerships...closest ones to me 78247two didn't have openings till end of march...one wasn't taking anymore appointments..and the last one was first come first serve meaning i would have to leave my car there five days for an hour long fix and they would get to it when they would get to it....obviously i do not normally go to dealerships for repairs because of the lack of device..case in point and the overcharges for simple repairs.at this point it looks as though no dealership is willing to take timefor a recall fix on their own product.what other way..means is there to fix this since it seems i'm on my own until this part breaks.
The car was scanned several times.it has electrical defects and shows up 17 codes, must of them active.brakes lights and control panel don't works.when we open only the second row door,lights don't work, but if you open any front door then we have lights. Also, we have problems with the entertainment center.it was changed by the dealer a couple of times but still showing the same problem.all the dashboard lights was changed by the dealer but until now we still having the same problem, for example, gas meter goes on and off, mph meter and tachometer goes down and up while the car is moving on the road. A couple of times we were unable to turn on the car after a lot of tries. Car dealer changed battery of the car by june/2012.when this happen while driving the car i feel so insecure cause i have a 4 year old child and i afraid something bad happen to my child and me.its so weird seen all the dashboard lights going on and off while driving, its like the car turned crazy.
The contact owns a 2009 dodge journey. The contact stated that while parked, several attempts had to be made in order to start up the vehicle. The vehicle was serviced under nhtsa campaign number: 14v373000 (air bags, electrical system); however, the remedy failed to repair the vehicle. The contact stated that the failure recurred intermittently after the recall repair. The manufacturer was made aware of the failure. The failure mileage was 95,000.
While driving the car started to sputter with the wipers going extremely fast then stopping and coming back on. Door locks wouldn't work with key fob or door buttons, left low beam and right high beam wouldn't work, neither front turn signal would work, and temp gauge was off by 30 or 40 degrees. Replaced the battery and none of the issues were fixed. Had to take it to the closest mechanic it finally shut down completely on him while running tests. He called the local dodge service center and they told him it is a known electrical issue with journeys and durangos that they see all the time. He had to order a complete new integrated power module or fuse and circuit board for $860 part only. When he ordered the part out of chicago they only had 1 in stock as the guy stated they can't keep these in due to so many issues. Car is running now but it is at the dealer service center because only they can reset the computer so everything works as normal. So, another $100+ for that as well. This needs to placed in a recall status before someone is seriously injured when their car shuts down while driving. I will be submitting a reimbursement request.
2009 dodge journey. Consumer writes in regards to not receiving recall service *tgwthe dealer informed the consumer, the replacement part was not available.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 5/5/15updated 05/12/15
Car will not start, only clicks.sounds come from the stereo.this has been an intermittent problem for about 5 years (i bought the car new in december 2009).i have replaced the battery twice.this problem has gotten worse, as it happened yesterday and again today.it jumps easily.
Received recall lh/nhtsa 14v-373 for wireless ignition node module detents.dealer has never been unable to get recall parts to permanently correct.please advise asap as we would still like to correct this situation as soon as possible.
Purchased date 7/3/2008- 4/3/2009- 3,424mi. Wiper blades had to be replaced.4/8/2009- 3452mi.- replaced power inverter connectors because of recall. 6/22/2010-8,661mi.- hood arm came off, hood liner torn. Had to be replaced. 6/10/2011-13,082mi. Replaced both front door wiring harness because of recall. 5/18/2011-12,636mi.- small oil leak noticedby tech., was not oil leak so did not pursue further. 12/30/2011-15,258mi.- went in for oil change and tech. Noticed water leakage under car, said i had left ice in cooler compartment in back of drivers seat and it had melted and overflowed into carpet. I dried it up and on 1/16/2012 -15,382mi.- after alot of rain returned car to dealer , carpet and foam under drivers seat was water soaked again. Front and rear door gaskets on drivers side was replaced. Carpet was not dried so i had to return it on 1/24/12 to be dried. On 2/10/2012-15, 532mi.- water leaking inside again from rain. Tech foundbody seam imcomplete and pinch weld drain blocked. Repaired and water tested, said no further leaks detected. Carpet was not fully dried so i air dried. On 3/16/2011 -15,835mi.- returned car after raining . Water in car again. Now it is 3/26/2012 and nothing has been done except water testing. Working with dodge corp. And dealer has been very frustrating. Meanwhile i am without a vehicle and still payin for it. If there ever was a car called a lemon dodge journey 2009 is king of the lemons.
The contact owned a 2009 dodge journey. While driving 30 mph, the vehicle stalled, rolled over multiple times, and crashed into another vehicle. In addition, a smoke odor emitted from the vehicle. The air bags failed to deploy. The driver sustained back and leg injuries that required medical attention. A police report was filed. The vehicle was towed away from the crash scene. The vehicle was not diagnosed and was deemed destroyed. The vin was included in nhtsa campaign numbers: 14v373000 (air bags, electrical system) and 16v047000 (air bags). The manufacturer was notified of the failure. The failure mileage was 90,000.
The contact owns a 2009 dodge journey. While the vehicle was at a stop, the message rkb key was displayed across the instrument panel. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The contact received notification of nhtsa campaign number: 14v373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 89,000.
The contact owns a 2009 dodge journey sxt. The contact stated that without warning, the vehicle would not start. The exterior and interior lights work without any difficulties. The contact have to wait 30 minutes before the vehicle would start and over time it lost power and began to make a knocking sound. The brake pads and the rotors also began to wear excessively. The dealer was notified and stated that the vehicle needed a starter, brakes, brakes pads, rotors, battery, and struts. The dealers estimated repair cost was $2,000 at the contacts expense. The contact replaced the brakes, brake fluid, transmission fluid, and the front rotors for $738.23. The manufacture was not notified of the failure. The failure mileage was 30,000 and the current mileage was 80,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 11v139000 (electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. While driving 20 mph, the vehicle stalled without warning. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 94,000. Parts distribution disconnect.
The contact owns a 2009 dodge journey. While driving at 20 mph, the vehicle stalled. The contact was able to restart the vehicle after several attempts. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 85,000.
The contact owns a 2009 dodge journey. While driving at any speed, the esp and abs lights illuminated and the vehicle lost power. Afterwards, all four brakes locked up and smoke appeared. The vehicle was pulled over to the side of the road.the fire department was called and diagnosed that the two front brakes had locked up. The vehicle was towed to the contact's residence and was later driven to the dealer. The dealer diagnosed that the failure occurred due to wear and tear. Themaster cylinder, rotors, brake caliber, and all four brakes were replaced; however, the failure recurred numerous times. The manufacturer was not notified. The failure mileagewas 168,924.
All of the buttons stopped working in the driver's side door, along with the two back doors. The windows, locks, etc do not work because of this. The airbag light keeps turning off and on. Now all of the wiring is acting like it is messed up. The brake lights keep coming on, the car randomly won't start, the overhead light comes on when the right blinker is used. Now the car won't shift out of park 8/10 tries. The car also acts like it loses power randomly while driving in town. These problems have been listed as recalls, yet my car is not on the list.
Dodge has never solved the no start problem the dodgejourney has had. We and all the other owners are upset that we are spending our money on trying to fix it and dodge isn't. Dodge said that they will only do something if a recall is issued by youplease help us . Not everyone can afford a new car with today's prices. If you look up the internet at all the complaints from owners with same issues thank you
My dodge journey is starting sometimes..and will not start at other times. There have been hundreds of driver complaints .dodge is not addressing this major problem. Driving fine..park it..get in and it will not start. It seems to be a problem with the electronics...computer issue. Dodge should know. Due to all the same complains they are receiving. They need to do a recall. It has been happening intermittently last time 3/25/19. .
2009 dodge journey.consumer writes in regards to vehicle ignition switch issues.the consumer stated she began experiencing problems with the ignition switch in july 2013. A recall was issued. However, the parts were not available.
The contact owns a 2009 dodge journey. The contact stated that the vehicle would failed to start. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 101,000.
The contact owns a 2009 dodge journey. The contact stated that the key failed to turn in the ignition, preventing the vehicle from being started. The failure was recurring. The vehicle was towed on several occasions and taken to a dealer but was unable to duplicate the failure. The contact stated that the computer was reprogrammed but the failure persisted. The contact also stated that there was a clicking sound when attempting to start the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was not available.
The contact owns a 2009 dodge journey. When the ignition key was turned to the on position, the vehicle failed to start without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the ignition switched needed to be replaced. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 122,000.
I received a recall notice for my vehicle back in 2013 or 2014 regarding the wireless ignition node (win) module.chrysler recall number is: l25nhtsa recall number is: 11v-139.recall date is: march 1, 2011.i have had my vehicle completely shut off on several different occasions which has almost gotten me in a wreck.i have been fortunate to be able to get out of the way of traffic but the last two times this has happened i was barely able to avoid an accident.one time i was driving on a toll road in austin, texas and going over a bridge and had to pull as close to the center cement wall as possible and restart my vehicle and hurry to get out of traffic before i was hit.this last time that it happened i was driving on my way to work on again a busy 4 lane road and was able to pull into an entrance of an apartment complex and restart my vehicle.both times it has been a close call.my local dodge dealership keeps telling me that there is currently no replacement part available.this is becoming very frustrating and also very scary at the same time.can you please advise me as to when this replacement part might be available.like it said i have.
The contact owns a 2009 dodge journey. The contact received a notification for nhtsa campaign number: 14v373000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Car has been randomly not starting, most times it will start in neutral, have had car in shop repeatedly,can't find reason, problem is intermittent, ignition recall was done just prior to start ing isues beginning but i was told by dealert it was not a related issuehad starter replaced in june, then had new battery put in, took car into dealer in nov for drivers side airbag squib that had to be replaced by by dealer.since that repair car car has drained battery 4 times.first time could not get it jumped put trickle charger on it for about 2 hours started right up, it died again charged it drove it around never shutting it off anywhere took it to mechanic, starter was good battery was good but low,so it was warranted out with brand new one.car was fine for 4 days.did not drive it for 2 days, now it will not start, and when i put battery charger on it, it clicks and chatters and tries to start on its own without the key in the ignition.it is new years day so nothing is open.
The contact owns a 2009 dodge journey. The contact stated that while in park, the vehicle failed to start and the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The vin was included in nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 80,000.
The contact owns a 2009 dodge journey.while driving approximately 60 mph, the vehicle pulled to the left and vibrated.there were no warning lights illuminated on the instrument panel.on three separate occasions, the vehicle was taken to an authorized dealer for identical failures.the tires were replaced; however, there was no resolution to the malfunctions.also, the fuel gauge does not operate properly.the vehicle has not been repaired correctly for the failures. The failure mileage was 60 and current mileage was 3,235.updated 10/14/08. *ljthe consumer stated there was a problem with the tires. Updated 10/16/08.
The contact owns a 2009 dodge journey. The contact stated when the vehicle was in a parked position and the ignition switch was turned on, the entire instrument panel illuminated intermittently and the windshield wipers activated without warning and was unable to turn off. The vehicle was taken to a dealer. The technician diagnosed that the totally integrated power module. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 36,000.
The contact owns a 2009 dodge journey. The contact received notice of nhtsa campaign number: 14v373000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.
The contact owns a 2009 dodge journey. The contact stated that the vehicle would resist starting attempts sporadically. The contact took the vehicle to the dealer and had the battery and wind module replaced but the failure persisted. The dealer advised the contact that they were unable to determine the cause of the failure.the failure mileage was 36,000 and the current mileage was 67,000.
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.the consumer stated that on multiple occasions the ignition switch turns off. This failure occurs while driving. The consumer would pull to restart the vehicle. Updated 10/8/2015
2009 dodge journey.consumer writes in regards to wireless ignition node recall replacement parts reimbursement.the consumer stated chrsyler informed him, he would not receive reimbursement, because the part did not fail while he was driving. The consumer stated the part failed, when he tried to start the vehicle.
Vehicle battery drained. Replaced battery and wipers stayed on continuously. Multi function switch was inoperative which controls the turn signals, high and low beam, and fog lights. Factory navigation with surrounding area caught fire with no key in the ignition while car was parked in driveway resulting in total loss of vehicle.
2009 dodge journey.consumer writes in regards to no parts available to complete recall notice 14v-373.
I have a 2009 dodge journey that has stalled on me while driving twice in the last month.i lose all control of steering and interior controls.the dealer has been unable to figure out what is going on.the car has less than 16,000 miles on it.
The car sometime does not start after turning off engine. In order to restart i have to put my foot on the brake pedal, turn key to run with out starting, then shift lever to neutral, then turn key to crank motor to start. Most of the times the car starts as normal, but sometimes i have to put car in neutral to start motor. Moving the shift lever around seems to do the trick.
I bought the car in october 2013 and within 2 months of having the car it started reading bad key.then it went to not starting so i went and had a new key made because all of the dealerships said it was the chip in the key was bad. The problem kept getting worse and sometimes it takes 25 minutes to start my car.so i finally took it to the dealer and had it put on the computer and they said it came back that the wireless control module was going bad.as i was reading on the internet multiple people has had or is having the exact same issue with the same part.the warranty does not cover this part.please help it is going to cost over 500.00 and if the other journeys r having this problem their is obviously an issue with this part.
The contact owns a 2009 dodge journey. The contact received notification of nhsta campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.updated 6/18/15
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.
The contact owns a 2009 dodge journey. The contact stated that while driving at 70 mph, the vehicle stalled without warning. The contact coasted over to the side of the road. The vehicle was towed to an independent mechanic where the failure was unable to be determined. In addition, the contact stated that the failure occurred on another occasion. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 133,000.
My cars check engine light came on, had it hooked up to a find out what the code was. Came back the tipmwas defected.since i purchased this car back in 2010 i have had recurring problems with the car not starting at will.sometimes after sitting for an undisclosed time it will restart only to shut it off and have it happen again.i was told the tipm may very well be responsible for the problem. After contacting chrysler they stated they have no knowledge of the issue
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the front driver's side door wiring harness failed, the wires prematurely shorted, and the electrical function panel failed to operate. The dealer diagnosed that there were loose and fractured wires, and the front driver's side wires and harness needed to be replaced. The dealer and manufacturer stated that the vehicle was not includednhtsa campaign number: 10v658000 (electrical system). The manufacturer provided no solution. The approximate failure mileage was 182,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.updated 4/21/15
2009 dodge journey sxt. In the year i have owned it, i have replaced brakes twice, as rite now i am replacing them cause they started squeaking a week ago and today they locked up. Also replacing one of the calipers. Any time i take a hard left turn, there is a loud grinding noise. I have replaced the tires already, and have had to replace the rear 2 again recently. Any time i go to brake when going over 40 mph, the steering wheel shakes uncontrollably. I have also received a recall from a local dealership for a wiring harness in drivers side. When i went in to dealership, they put it on order and said they would call when it came in, but never did. That was 6 months ago.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The dealer scheduled an appointment, the contact waited for two hours and then they indicated that the part was on back order and that they ordered the part.the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
I was driving along a 4 lane highway, hit a bump and the ignition turn off.i was in the inside lane and had to maneuver my vehicle across two lanes to the side of the road so i could put the vehicle in park so i could restart the car.
My first experience was the windshield wipers completely stopping while pouring down rain.i almost rear-ended someone.the wiper motor has been replaced numerous times.my car completely shuts off while i am driving or sometimes just putting my car in reverse.it is currently in the shop again.plus, my brakes are already gone and the car is only a year old.
My 2009 dodge journey has not regularly started for over a year off and on.when turning it to the starting position it will just click.it will never start in park and after much research i have found that putting it into neutral would start it which worked for a little over a year.now over a year later of putting it into neutral to start i am finding that its not working any longer.i have had this vehicle since 2012 so only a year after i bought this i started having the problems.in 2013 i replaced the starter and it didn't start 2 hours after replacing it.i have researched and have seen i am not the only one with this problem.i am a mother of 3 kids and can not be stranded someplace because chrysler doesn't want to take the responsibility to recall the problem and fix it!! this problem needs to be fixed for all of us experiencing it!! why hasn't it?
There was a recall on the airbags & airbag module.. They supposedly replaced.. The electrical wire is now messed up bc the airbag light keeps coming on & off, the drivers side front door control lock to lock the car will not work, now engine light comes on & off and the transmission was replaced, all new components, driving the car on jan 4th 2020 & the engine just stops on me at traffic light..this car has had nothing but problems after problems from the 1st day i bought it from the sales agent that lied to me about everything.. There are recalls on my car that still never got replaced.. I am the new owner of this 2009 dodge journey sxt on (2/16/2018)..i was told i'm the 2nd owner, i am the 4th owner and was lied about if this car was in a accident.. It was in a accident to do with the transmission stopping and the ppl that had this car b4 me the report says it was side swiped passenger side on (10/18/2017)..found out more about the car i bought was in a major flood so someone didn't tell the truth & i was sold a car that has water damage & they covered it up and i been complaining since i bought this car... Something isn't right with this car & i got ripped off, this car the transmission stopped on me and i almost got in a bad car accident..i've had a mechanic at a dodge dealership tell me & my dad i was sold a car that has water damage etc... I am having problems with the airbag light on & off and this was a recall and should be redone, the engine light is faulty and the steering wheel and electrical still, along with the fob ignition switch..
Vehicle fails to start or "shuts" down while running.dealer charged me approximately $1000.00 to repair and the repair was ineffective (prior to receiving recall notice)dealer is now informing me that the repair parts detailed in the recall are in "short supply" or "backordered" and they are expecting them not to be available for one year.
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Ma 10/19/15the vehicle was repaired. Updated 3/21/2016updated 05/16/16.
The contact owns a 2009 dodge journey. The contact received a recall notification for nhtsa campaign number: 14v373000 (electrical system). The part needed for the repair was unavailable. The manufacturer was not notified of the issue. The contact stated that the vehicle failed to start for the past two weeks. The failure mileage was unknown.
The contact owns a 2009 dodge journey. The contact stated that after receiving a recall notice regarding the front door wiring harness.she scheduled her appointment for march of 2011 and the vehicle had not been repaired. The manufacturer was contacted and they advised her that the part was on a universal back order and was unsure when it would become available. The failure mileage was approximately 50,000. Updated 06/17/11 the vehicle was repaired on may 17, 2011 after the consumer contacted corporate. Updated 06/30/11
"takata recall" my dodge journey was stationary, i tuned the key and my windshield wipers came on, they were in the "off" position but yet they are going back and fourth. None of my lights except the front and back are working, my dash is dimmed, and it sounds like my cars is ready to stall. Upon looking online, i see several complaints about this issue, but i'm not sure if it is a recall...this is a very big problem that needs to be corrected by chrysler/dodge! 2009 144,000 miles
Front brake pads and rotors needed to be replaced at 12k miles on our 2009 dodge journey.now we just had all brake lights go out.we took it to our mechanic and they found only 1 bulb bad.after the 1 bulb was replaced, all lights started working again.why would they put these bulbs in series rather than parallel so that only the bad bulb would be out rather than all?that is abig a safety problem in my opinion.also one tire now has a bulge in the sidewall and needs replaced.the vehicle has about 15k miles.
The contact owns a 2009 dodge journey. While driving at approximately 30 mph, the vehicle stalled. The vehicle was able to restart. The contact stated that the engine warning light illuminated. The vehicle was taken to an independent mechanic, but the failure was unable to be determined. The manufacturer was not notified of the failure. The approximate failure mileage was 109,000.
I've had nothing but problems with my dodge journey my rpm ramp up to 4-5 whenever i attempt to go 40-45mph the check engine light is on. I took it to button dodge and they fixed something that has to do with my transmission. Less then a month later it starts doing it again. So can you give me some advice on why. Also my locks and windows and turn signal don't work right.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Having unexplained starting issues with my dodge journey -- i am being told that i need a new tipm to make my car work.however, there are no parts available at any dodge/chrysler dealership.
Interior dash lights dim or turn off completely when wipers or other electronic controls are operated. This has happened numerous times.
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 14v373000(air bags, electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the vehicle would not start until after several attempts. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 20,000. Updated 4/15/15
I purchased this 2009 journey in 11/2013 with 51000 miles. It randomly will not start. At first i thought it was a simple problem; now i am finding out that is a problem well known to chrysler and has not been addressed in the 2009 vehicles. This is a serious failure on chrysler's part to fulfill their obligation to address safety issues on their vehicles which leaves the public at risk. I have put over $1200 into the repair on this vehicle and the problem persists. I have a new battery, a new starter, and a new win module and i have the same issue.the car will randomly not start; i started researching this problem on the internet and found that there are a lot of complaints about 2009 journey owners and that the win module was recalled on the 2010 journeys because of the same issue ? yet chrysler has failed to respond to the issue with the 2009 vehicles. Why is this acceptable ??? i understand from the chrysler technician who replaced the win module that he replaces so many of these modules that they sends out pre-packaged replacement kits for the installers to use.in early may i contacted the customer service /department at chrysler (1-800-853-1403). I spoke with [xxx] who pulled up the vin and confirmed that i am the owner of the car.when i explained that i had a new battery and a new starter and believed that i needed a win module he asked me why i did not use the extended warranty on the car; i told him that i am not the original owner and he said i had the warranty coverage until 5/23/14 under contract 36410717 according to your system. He gave me the mopar # to call to schedule repair--i called that same day and was told that i am not the original owner of the vehicle and i do not have the warranty coverage. I called chrysler back and was told that [xxx] had "made a mistake... Sorry"--information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
At 2000 miles on my 2009 dodge journey i started having problems with my front passenger window sticking, and brakes squeaking. Also car not shifting when taking off and when you slow down and try to speed back up.i took it in.they told me maybe sap in window and brakes fine.three days later window acting up again.took it in.same reason.cleaned and greased.this is the eight time i've taken it in.they have replaced motors, switches, tracks, seals and now wont roll up or down .the brakes have been an issue since the start.at 21000 miles the dealer tells me i need new pad and rotors.take it to brake shop and they tell me all i need is pad.brakes working fine right now but still squeak every now and then.they have replaced electrical harnesses that may catch on fire.the squeaking noise now has turned into other parts that are having to be replaced.my computer chip has been reset 4 times and cheap plastic mirrors on visors and sunglass holder and light on inside roof. The springs on my back doors have popped out leaving the door stuck open.went toeat with 23000 miles on the car and after leaving the car would not start.called dealer and they called a tow truck and wanted me to pay for that also.my car has been in two different dealerships on 10-15 different occasions for repairs.they still have not got these issues fixed.what can i do?
The contact owns a 2009 dodge journey. The contact stated that the ignition key failed to go into the on position. The vehicle was taken an independent mechanic. The technician diagnosed that key fobik needed to be replaced. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Tried to start the car one day and all it did was try to turn. Eventually through blogs i had read about the starting issue and to keep trying to turn it and maybe it would go, it died. We replaced the battery and it ran well for 4 weeks and again did the same thing tonight. All windows, locks, air conditioning, and head lights were working but not enough power to turn over, yes i turned all of it off immediately when i realized what happened. Big difference was that last time i could jump it, this time i could not. I had to leave my car in the parking lot at 8:30pm and get a ride for my children and i from family.
Suddenly the gauges all went to zero, including the gas. The headlights came on. The wipers all came o. The radio stopped working. All of the blinkers make noise. This occurs if the car is stopped or if the car is in motion.
Random electrical issues when either the (1) drivers side door is opened when the car is running, or (2) when the car is first started.windshield wipers start going, all the panel lights start blinking, interior soundsbeeping, and gas indicates on empty.thiscontinues until the car just decides to stop.i am afraid i am going to have a total electrical failure while driving.ihope and pray this becomes a recall soon.it's very scary.
There is a recall on the ignition system and each time we call the local dealer to make an appointment, we are simply told that there isn't a part available anywhere to fix the issue.we would like to get this situation taken care of asap.any help that can be provided would be appreciated.
This complaint is in regard to recall r03/nhtsa 14v-373.i have had this car since 2013 and have had several recall notices and i have called my local dealership to schedule an appointment.they stated that the parts have not arrived and that until they did, it couldn't be repaired.this has been several months ago and no word has been received to schedule an appointment.now we have a new recall number about the same problem and they still haven't called.the vehicle has an intermittent problem with starting, so far, it eventually starts but i know it is just a matter of time before it leaves me or my wife stranded.i would hate to see what would happen if it switched from on to accessory and lost all power going down the road.i don't know who is at fault, the dealership or the manufacturer, but i feel this has not be handled in a reasonable time and is also a serious safety risk.
The contact owns a 2009 dodge journey. While parked, the vehicle was unable to start. The contact mentioned that it took multiple attempts to start the vehicle. In addition, various electrical functions failed when the front driver side door was opened. The failure recurred intermittently. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2009 dodge journey. The contact stated that the check engine warning light illuminated and the vehicle stalled while accelerating. The contact also stated that the steering column and transmission were abnormally warm when the vehicle was operated. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of failure. The approximate failure mileage was 85,000.
On several occasion my car would not start - i would sit sometimes for about 15 minutes before my car would start.took it to the mechanic several times (no findings).just one day, my car would not start - called roadside service - would not start - car just completely shut down.had to have the car towed ($138.00) & had to have a wireless control module installed $830.59 - dodge/chrysler need to stop playing games - just received a recall for "wireless ignition node module detents" - but dodge claimed that the work that i just had done is not the same - it's still wireless, it's still a key issue, it's still a module, it's still regarding the ignition, my mechanic said it's the same - who do you believe - not dodge/chrysler - they need to man up and accept the responsibility at all cost!
The contact owns a 2009 dodge journey.the contact stated that the vehicle failed to start. The contact mentioned a clicking chime activated and all of the warning lights illuminated on the instrument panel.the failure occurred several times.the manufacturer was not contacted. The vehicle was taken to the dealer. The technician was unable to duplicate or diagnose the failure. The vehicle was not repaired.the failure mileage was 120,000.
The contact owns a 2009 dodge journey. The contact received a notification for nhtsa campaign number: 11v139000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The part that is defected is tipm(total integrated power module)which i guess you can say the brain.i was driving on my way to work and all of a sudden my whole dash board goes dark and then that's when things went crazy.the wipers starting going and would not stop, this was a dry day can you imagine.the gauges went haywire such as my thermostat went to zero, signal lights would not work, radio died, gas light came on and no speed odometer.all this to say that i travel about 65 miles or so one way to work.did not know what to think of this and as i continue driving thank goodness to that.the dash board start again to go dark and things came back on and this happen again before i got to work.need less to say what a way to start out the morning,i thought there may have been a gremlin in my vehicle or some ghost from pass.trying to brush this off and said this was a fluke or something. I did finally take it to a dealer and this was what was told to me and the cost is almost $900.00 just for this part, that is crazy.i did not fix this that day because i said this is ridiculous.then in reading up on this issue there have been numerous complaints about this situation with auto/dealer and they refuse to recall and take care of this real safety issue.this was one of there first cross over vehicle made so there was room for error and errors should be fix by them.shame on them not to. I need this to be taken care of by them not me the consumer who still has to pay for this vehicle. I need your help! thanks
Car will not start at times, have to let sit for about an hour before it will start. Have been having issue for months. Changed battery but that has not helped. I have power to the car but the engine will not turn over. Sensor in steering wheel for airbag is also loose, light comes on and off
The contact owns a 2009 dodge journey. The contact stated that when the ignition key was turned to the on position, the vehicle failed to start intermittently. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number:14v373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 95,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. While in park, the vehicle failed to start and the key remained in the off position. The vehicle was taken to multiple dealers who diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The failure recurred on numerous occasions. The vin was included in nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 55,000.
The 2009 dodge journey has many problems and complaints! mine is like many others first the brake system locked up and cost $300 to repair and now the care will not start or starts when it wants to. I took it to the dealer and they now say it is the key switch (electrical) and will now be a $400 bill out of my pocket. No coverage warranty is up, purchased used and was not told that their was a recall on the care when we purchased it.dodge knows this car has problems but like normal they will not recall the car and fix their problems, they will however allow the care to be on the road and service them over and over because it makes them money. The claims of dodge is false, this car is not a quality car and many owners have reported the many problems.
I was stationary in a parking lot. My vehicle has electrical problems when it gets below 50 degrees f. All of my dashboard warning lights come on and my gauges won't register including my fuel, rpm, and speedometer. My turn signals won't work and neither will my emergency hazard lights. My door locks and window controls work intermittently when this happens. My navigation screen/back-up camera will not work and my wiper blades and headlights stay on even though the controls are set to off. My wiper spray nozzles won't work and neither will my high beams. It will stay like this until my vehicle warms up, usually about 20-30 min. I am a nurse and often have to take call at night, so sometimes i don't have time to let it warm up. I have had to download an app that will tell me my speed and pray i don't get into an accident. I have taken it to the dealership multiple times and they can never find the culprit so it just wastes my time and money.
We bought this vehicle in april of 2014 with approximately 116,000 miles on it. The day after we bought the vehicle it began not starting and leaving us stranded for minutes to hours at a time. I have six children that regularly ride in this vehicle with me, and it has left us stranded at least once a week (often much more) since we bought it. It has a brand new key fob (bought and programmed by a dodge dealership when we purchased the vehicle). It has had two starters replaced (one before and one just after we bought it, on the assumption that they had received a bad starter). I have been in a dodge dealership getting my oil changed, when it wouldn't start for them, and they wouldn't put it on the computer to isolate the issue, because they didn't have time. When we attempt to start the car, all we will get is a click. All of the lights, radio, etc work just fine, but it will not start. Sometimes it takes two or three attempts to start. Sometimes it is well over an hour. We are aware that our vehicle is under recall for a win detent ring, however, all of the dealerships we've spoken with say that they don't have the part and can't give us an estimated time on when it will be available. This is extremely concerning to me, given that the issue could cause my vehicle to shut down while i am driving at high speeds on the highway with my children. We also had new brakes put on when we purchased it (less than 10,000 miles ago), and it already needs new brakes. Please investigate this issue. We can't get a straight answer from dodge as to what could be the issue. I am concerned over the fact that numerous times we've been stranded in extreme heat, and now we are going into winter where we get extreme cold. It is unsafe. Thank you
The contact owns a 2009 dodge journey. The contact stated that after receiving a recall notice in regards to nhtsa campaign id number 10v658000 (electrical system:wiring). The vehicle was then taken to a dealer, but they advised him that they do not have the parts available because the manufacturer was only distributing one part every so often. The failure and current mileage was approximately 38,500.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Brakes do not last.had to replace rear and front brakes and rotors at 40,000 miles, only 500 after we purchased vehicle.when braking at a high rate ofspeed the entire car shakes and steering column vibrates violently.we have not found a solution, the dealership says they cannot duplicate the problemthe car will randomly not crank.it has left me stranded twice.after sitting for an hour it will crank with no problem.we have been told that is may be a problem with the internal security device that recognizes the key.
The contact owns a 2009 dodge journey. The contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system) and stated that the parts (win module) needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the key was difficult to turn over to start the vehicle and the vehicle stalled several times. The contact was not able to restart the vehicle and it was towed more than once to the contact's residence. The vehicle was included in nhtsa campaign number: 11v139000 (electrical system) and stated that the part was not available for several months. The contact continued to experience the failure without warning while waiting for the part. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
The contact owns a 2009 dodge journey. That contact stated that nhtsa campaign number: 14v373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the part needed for repair was not available. The contact made several attempts to speak to the manufacturer; however, due to long hold times, had yet to speak to a live representative. The vehicle was not repaired. The contact had not experienced a failure.
Front power windows and power mirrors suddenly stopped working. Rear windows do roll down however the drivers and front passenger windows do not work from the drivers side. The front passenger window rolls down from the passenger side but not the drivers side. I believe this is a known issue and should be fixed by the manufacturer before they loose more business.
The contact owns a 2009 dodge journey. While driving approximately 15 mph, the air bag warning indicator illuminated.the failure recurred on multiple occasions. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The approximate failure mileage was 50,000.
The contact owns a 2009 dodge journey. While driving 35 mph, the vehicle stalled without warning. After several attempts, the vehicle restarted. The failure occurred ten times. The contact received a recall notice for nhtsa campaign number: 14v373000 (electrical system); however, the part needed for the repair was unavailable. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 65,000.
For the millenth time since purchasing this car in 2014 it failed to start again!!!i have had ever mechanic under the sun check electrical connections, batteries, starters, alternators, fuses etc. They find nothing wrong but the car continues to simpley not start. I've read a lot of people have the same problem with this car. Did anyone ever figure out why and what dodge is doing about it?sometimes it happens when my car is parked angled. Sometimes on flat pavement. I got stuck with my newborn daughter shortly after i purchased the car and went back to depaula dealer i purchased it from in albany ny and they apologized and said they checked everything and nothing is wrong with the car. I'm scared to be stuck with my kids somewhere and honestly tired of sending it to the mechanic only to hear they can't find anything wrong. Any ideas or directions to give the mechanic would be great. Does dodge actually have the answer and just don't want to issue a recall. I don't care if i have to pay to get it fixed. I just want to know what needs to be fixed!!!thank you
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 1/12/16
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the recall notice for nhtsa campaign number: 14v373000 (electrical system) was received in january of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Updated 11/18/15*lj updated 2/10/16 updated 4/4/18
The contact owns a 2009 dodge journey. While idling at a traffic light, the traction control warning indicator illuminated and the vehicle shut off. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was unavailable. The approximate failure mileage was 119,000.
Car frequently doesn't start for long periods of time!next time i get it started, i'm taking it to a dodge dealership to have it fixed once and for all (i think)!but the internet is full of complaints about this problem mainly for the 2009 and 2010 models!they haven't pinpointed exactly where that problem exists because the integrity of the whole electrical and starting system in these models is under question!unreliable starting systems could mean the difference between life and death in the winter, out in the country, when it's -35 c!
The contact owns a 2009 dodge journey. While driving approximately 20 mph on a local road, the vehicle began to lose power. The contact swerved to the side of the road to avoid an oncoming vehicle. The dealer confirmed that the ignition switch needed to be replaced. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 85,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start at times. In order to get the vehicle to start, the steering wheel had to be shaken from side to side. The contact received notification of nhtsa campaign number: 11v139000 (electrical system); however, the parts needed were not available. The manufacturer was contacted and made the contact aware that even though they received a recall notice, the vehicle was two months past the date to be included in the recall. In addition, the contact stated that the driver side master power switch stopped working and failed to control all the windows. The failure mileage was 176,000.
Let it be noted that after the r03 recall all the following issues started occurring. First incident: driving about 30mph every light on the dashboard except the engine light illuminated, gauges spun around and back and forth, then stopped all together, the rmp's revved up to 5ooo and the accelerator went to the floor with no action as if the car was off. There was a obviuous loss of power, the car was hesitating like it wanted to stall out, and the vehicle once stopped did not start again until being jumped. Once started, none of the light were on except, oddly now, the engine light which threw codes po0562 & po700. The battery read 12.2v on the diagnostic while off then 14.4 when the car was started(after being jumpedfor 1 minute only). 5 minutes into the drive and boom, the demon took over the car again but now the car would not go pst maybe 7mph, again in accelerator power,no shifting, all power still on in the car, but seems low on power. Once turned off, it would not start but still had power. Again, got jumped, diagnostic, and same codes, alternator fine, battery fine, seems to be getting poor connection. Started 2 days later and loud, unstable idle, won't switch gears seems as if its on but running off of stored power. Dealer now says only code is po622. Symptoms are seeming to be the tipm all over again. Again, none of this started until i took it to dodge to have the ro3 recall repaired. The key since also does not register at times, will say "mismatch key" on dashboard, all sensors flash then go away such as (gascap, door ajar, check engine light would ignite with no code, gate, key), wouldn't turn over, frequent :dead battery" then starts without jump few minutes later. Overtime the car will act possessed with all lights on is after hitting a bump, again chrysler dealer recall department is stating tipm, dewlap will not check that while diagnosing. Help!
I have a 2009 dodge journey that periodically will not start.alternator, starter, and battery all fine. I have been reading that it may be a problem with the neutral safety switch and i am apparently not the only person this is happening too. This left me stranded on 7/1/17 and 7/3/17.please address this issue!
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.
The contact owns a 2009 dodge journey. While driving at various speeds, the vehicle suddenly shut off. After restarting the engine, the vehicle operated as normal. In april of 2015, while driving approximately 45 mph, the instrument panel warning sensors and gauges suddenly illuminated before the driver lost control of the vehicle and crashed into the woods. No injuries were reported and a police report was filed. The vehicle was destroyed. The failure mileage was 90,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The vehicle was towed to the contact's residence. The failure recurred numerous times. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 200,000.
Not right,, transmission stopped on me driving, k & m dodge mechanic says it's not my fault that the transmission just stopped on me while driving, he said the 2 gear isn't there, this is 2 times now i almost got killed,to top that off i purchased this mused vehicle on 2/16/2018 & paid cash of $4,263.00i asked if this car had any problems bc i do not want to put any money into it..he told me & my parents only needed rear tires, i asked if it's neenin a car accident, he said no.. He said i will be the 2nd owner,, something isn't right, so i took it in on 2/17/2018 to get 2 new reartires & omg, are you kidding me,, this car didn't have any airbags, electrical system was messed up, had to have a oil change on 2/22/2018, then it went in repair shop on2/26/2018 for recall on airbags, then got it back on 3/26/2018, just for it to go back in on 4/1/2018 for a ball joint/tie rods/rotors/brakes front & back/ wheel alignment/new batteryyou got to be kidding me,, i am pissed as heck, found out i'm the 4th/5th owner,, it was in s car accident passenger side in oct 2017 car stalled on ppl, minor frame work, car is missing lots of parts, then i had to buy another tire front passenger side, key fob doesn't want to start car,,then i almost got hit driving bc ignition stopped on me driving,, then had starter replaced new on 8/26/2018to top that off on aug 28 car stalls again, friend comes over with meter to check out car statistics & says car needs the transmission control modular reset so i can drive, so then try to drive car on sept 5th, won't move, so i have to get rides, then on sept 12th start up, try to drive it & the car stops,tried to drive it back to k & m dodge on sept 12th 2018,, it's been there since that day bc not drivable, needs a new transmission, i can't afford bc i am on disibility (social security disabilty), i called a lawyer on 2/17/2018
The contact owns a 2009 dodge journey. The contact stated that while driving approximately 45 mph, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 160,000.
Do something this has been a safety and inconvenience problem for years it is all over the internet and you have received many complaints
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Periodically car will not start.turn the ignition key and would click. Would try several times. After waiting for sometimes an hour or more, car would start. Thought related to ignition recall. Finally had ignition replaced. Within next day, didn't start again. Took to dodge dealer. They replaced ignition again. Still periodically not starting. Turn key and it will click but not start. After several trys, it will start. Also, airbag warning light came on.took back to dealer.dodge dealer had for a week. Finally said its a faulty tipm.saw there is a class action suit and several complaints.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical systems); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.updated 7/21/15the consumer received the recall notice, over a year ago. Updated 08/06/15
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that while driving at approximately 60 mph, the vehicle stalled without warning. The contact shifted the vehicle into neutral and restarted the vehicle. The failure recurred on several occasions while driving at various speeds. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,500. Parts distribution disconnect.
The contact owns a 2009 dodge journey.the contact stated that while at a stop, the vehicle stalled without warning. The contact mentioned that the failure occurred on numerous occasions. The vehicle was towed to a dealer where it was diagnosed that the co sensor, the battery, and the ignition switch needed to be replaced. The vehicle was repaired but the failure recurred.the failure mileage was 39,000 and the current mileage was 63,500.
The contact owns a 2009 dodge journey. The contact stated that the engine failed to restart. The vehicle was taken to the dealer who replaced the battery and the starter, but the failure continued to occur. The contact stated that the recall notice for nhtsa campaign number: 11v139000 (electrical system) was received in 2012. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The manufacturer was notified of the failure. The failure mileage was 42,000.
Car experiences intermittent ignition failure. While stationary with key in ignition, it will click but not start. We have replaced the battery, alternator, and starter but it continues to have issues starting over the past 3 months. Sometimes it will start fine, but other times it takes several tries over a period of 30 minutes. The mechanics cannot find the solution to this problem even when able to duplicate the issue.
The contact owns a 2009 dodge journey. The contact received a notification for nhtsa campaign id number: 14v373000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform the contact of when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 12/19/14updated 02/03/15.
Vehicle lost all electrical power while driving, engine died, with associated loss of steering power, braking power, etc.after stopping, placing transmission in park, removing key ("fobik"), and replacing it back to turn the ignition switch, electrical power returned and engine started.i had just exited the street into a parking lot (loss of power occurred as i completed returning the steering wheel to center after turning from street) and stalled blocking traffic through the lot until i restarted the engine.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. ...updated 03-10-16
Every four rotations of the ignition results in my vehicle being unable to start. I get 3 clicks with no start. The vehicle is stationary at the time of affect. I have been rendered stranded at doctor's offices due to this issue. Dodge refuses to look at it or acknowledge there are issues. Every time i have taken this vehicle to the dealership, they want $125 just to diagnose the issue.
The contact owns a 2009 dodge journey. The contact stated that the vehicle had a sudden reduction in speed without warning. The vehicle had to be pulled over, turned off, and restarted to reset the computer each time the failure recurred. The lightning bolt warning light randomly flashed and, as the failure progressed, it remained illuminated. The dealer replaced the pcm and the failure recurred within a week. The contact was unable to get the vehicle to start. The vehicle was included in nhtsa campaign number: 14v373000 (air bags and electrical system), but the contact did not receive a notification. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was not available.
The contact owns a 2009 dodge journey. The contact stated that while driving at various speeds, the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 144,000.
Frequently all exterior and interior lights flash on and off, windshield wipers going off, doors will not unlock, windows will not go down, dash panel flashing (it is as though the car is possessed, the panel will show the gas tank as empty, the temp gauge rises to hot and i have to pull over for fear of engine actually overheating) periodically while in this mode, the vehicle will not start. The vehicle has been into 2 different dealerships. Electrical codes were coming up but could no't be identified, multiple loss of communication codes of the interior could not be identified (they were unable to pin point where they were coming from) i was advised to bring it back when it happened again. Finally friday, march 13, 2015 the car started going haywire and i was able to get into the dealership. While the car was running they were able to diagnose and registered multiple loss of communication codes coming from door windows and dash board, they found they were all connected to the tibm. Due to all of the electrical recalls when i first purchased the vehicle, it is my opinion that they have known all along that the journeys had electrical issues. The 2012 model was recalled because of them. I feel tibm has been the issue all along. I travel back and forth 100 miles weekly some times twice a week on the highway picking kids up from school and can not afford to be stranded on the highway nor can i afford to purchase a new vehicle. The dealership is charging me over 1200.00 for replacement of the tibm. I called chrysler/dodge care and they stated because my car is out of warranty, they can't help me. I am currently in dispute with them because, these problems were happening while the car was under warranty and they held my car for weeks trying to identify the issue. I am awaiting a response from dodge case worker.
The contact owns a 2009 dodge journey. The contact stated that the vehicle did not start. There were no prior warnings and no warning lights illuminated on the instrument panel. The vehicle was taken to the dealer and inspected. They determined that the wing module in the ignition needed to be replaced. The vehicle was not repaired.the manufacturer was made aware of the failure, however no assistance was provied. The failure and current mileages were 99,659.
The contact owns a 2009 dodge journey. While driving approximately 20 mph, the vehicle stalled. After several attempts, the vehicle restarted. The failure recurred multiple times intermittently. The vehicle was taken to an independent mechanic for diagnostic testing. The failure was not able to be duplicated. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
I bought this vehicle in 2014, 3 days after purchase went to start my car, it wouldn't start. When i turned it over it said "bad key". This has done this off and on for the last year. As of 3/26/15 my car was totally locked down. I knew of the recall and have asked lithia of eugene oregon 97401 in regards to it, and they have said there is no parts in for the recall. I spoke with parts, today and they stated they had keys in. So then sent me to the service department. The service department states this does not fall under the recall or my warranty. That i need to replace the whole ignition, which will give me 2 new keys for the sum of 702.00 out of my pocket expense. If they are having so many problems with these ignitions for this year, i would assume it would fall under the recall. I have been stranded with this situation "bad key" and my vehicle not starting numerous times, each time that i made reference to it with lithia dodge of eugene, oregon. They just said they will send me information when the part comes in. The company never had a written report of the complaint on there part for unknown reasons, even though i had complained about it. I am very frustrated in the way service department has handled this situation non professional and making it now my problem to have to deal with. I have no other car so i have to pay to get it fixed at this point, and rent a car until they can order the new ignition in, and repair it. Which they stated can take up to a week. At 20.00 dollars a day rental fee for a car, and then the other 702.00 for the repair. I am not a happy camper with my vehicle at this point, or with litha dodge of eugene oregon..
The contact owns a 2009 dodge journey. While parked, the vehicle failed to start. The vehicle was serviced under nhtsa campaign number: 14v373000 (air bags, electrical system), but the remedy failed to repair the vehicle. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 03/15/16*lj
The contact owns a 2009 chrysler journey. The contact received a recall notification for nhtsa campaign id number: 14v373000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The vin wasnot available.updated 03/24/15*lj updated 9/18/2017
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received a notification for nhtsa campaign number: 14v373000 (air bags, electrical system); however, the vehicle was unable to be serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. While driving at any speed, the vehicle stalled and the engine light illuminated. The contact had to make several attempts to start the vehicle. The vehicle was repaired according to an unknown recall, but the failure recurred. The vehicle was taken to the dealer where it was diagnosed that there was a failure with the engine and pcm. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was not available. The failure mileage was approximately 146,557.
The contact owns a 2009 dodge journey. The contact stated that the vehicle stalled several times. Each time the failure occurred, the contact had to restart the vehicle to reset the computer. The contact mentioned that the failure progressed without warning. The contact stated that the vehicle was taken to the authorized dealer who replaced the detent spring for manufacturer recall number l25, but the failure recurred. The contact stated that while traveling approximately 35 mph, the vehicle stalled at a slight curve. The contact lost control of the vehicle and crashed into a barrier. A police report was filed. The driver sustained injuries to the neck and received medical attention. The vehicle was towed to the authorized dealer for diagnostic testing and repair. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags , electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made of aware of failure. The contact had not experience a failure.
The contact owns a 2009 dodge journey. During an oil change at glenbrook hyundai (4801 coldwater, rd, ft. Wayne, in, 260-484-9531) the technician noticed that the air bag indicator was illuminated. The contact was informed that there were two recalls: nhtsa campaign numbers: 16v047000 (air bags) and 14v37300 (electrical system, air bags). The contact was referred back to the dealer where the recalls were repaired; however, the air bag indicator remained illuminated after the repairs. The technician recommended diagnostic testing to determine the cause of the air bag issue. The contact did not want to be responsible for the diagnostic test fee; therefore, the test was not performed and the failure was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 106,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle would not start. The failure recurred randomly. The contact stated that all of the lights on the instrument panel illuminated after inserting the key into the ignition. When the contact attempted to start the vehicle, the vehicle emitted a cracking sound. The vehicle was taken to dealer, but the failure was not diagnosed. The manufacturer was not made aware of failure. The failure mileage was 29,345 and the current mileage was 29,845.
The contact owns a 2009 dodge journey. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The vehicle was restarted after several attempts. The contact stated that the failure recurred multiple times. The vehicle was taken to the dealer where the technician informed the contact to remove everything from the key ring but the failure recurred. The contact later received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) and was not able to receive the recall repair due to the part being unavailable for an extended period of time. The manufacturer was notified of the failure and was unable to provide a reasonable time frame to when the part would be provided to the dealer. The failure mileage was not available. Parts distribution disconnect. Updated 04/08/16*lj
The contact owns a 2009 dodge journey. While driving at 20 mph, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The vin was included in nhtsa campaign number: 11v139000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 80,000.
The contact owns a 2009 dodge journey. While driving at approximately 35 mph over a bump in the road, the vehicle stalled. The vehicle was able to restart when shifted into neutral. The failure recurred multiple times. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the parts were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.ma 09/03/15the consumer stated the vehicle shut down 3 times while driving due to the recalled condition.updated 12/10/15
The contact owns a 2009 dodge journey. While driving at various speeds, the vehicle would suddenly shut off. After restarting the engine, the vehicle would operate normally. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000. The recall notice for nhtsa campaign number: 14v373000 (electrical system) was received in february of 2015. After notifying the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was 80,000.
Not getting a response from dealer to replace fobik on recall notice r03/nhtsa 14v-373
The contact owns a 2009 dodge journey. While the vehicle was parked, it failed to start. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The vin was included in nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 104,000. Updated 02/03/16.
2009 dodge journey.consumer writes in regards to replacement parts not available to complete wireless ignition node module recall notice.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed was not available to schedule a recall repair within a reasonable timeframe for an extended period of time. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Ma 09/22
The contact owns a 2009 dodge journey. While defrosting the windshield, the interior lights illuminated independently and the rear passenger side window rolled down independently. The driver side door panel caught fire. The contact extinguished the fire and the door panel would no longer shut or latch. The vehicle was towed to the dealer. The technician diagnosed that the entire door panel needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 85,000.
As i was driving, the symbols on the dash board all came on at once. The seatbelt symbol came on even though i was wearing my seatbelt, alarms started chiming and the windshield wipers started going without being turned on. The headlights started flashing on and off. The lights on the dashboard goes off when at random. The gas needle goes to empty even though there is 3/4 tank of gas.
I have a 2009 dodge journey sxt and im having a intimate fuel pump problem. I read that the tipm may be a recall and wondering about it
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start unless it was shifted into neutral first. The vehicle was taken to an independent mechanic where the technician diagnosed that the starter and battery needed to be replaced. The vehicle was repaired however, the remedy failed to repair the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The vin was not available. The failure mileage was 42,000 and the current mileage was 43,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The contact charged the battery and was able to restart the vehicle. The failure recurred multiple times intermittently. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the parts needed were not available to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 75,000.
Takata recall. When driving down the when going to slow down the dodge journey will stall out. Everything will just shut off and sometimes will have a hard time starting back up.
The contact owns a 2009 dodge journey. The contact received notification nhtsa campaign number: 14v373000 (electrical system, air bags) however the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact did not experience a failure. Parts distribution disconnect.
2009 dodge journey.consumer writes in regards to parts not available to complete wireless ignition node module recall notice.recall # 14v373000.
The contact owns a 2009 dodge journey. The contact received nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. In addition, the interior and exterior lighting were dim. After the third attempt to start the vehicle, a jumpstart was required. While getting a jumpstart, smoke appeared and the vehicle caught firee. The contact was able to extinguish the fire. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 89,000.
The contact owns a 2009 dodge journey. Upon starting, the vehicle stalled. The vehicle was able to start on the fourth attempt. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 121,000.
The failure that occurred on feb 12,2016. Put the life of my child and myself in eminent danger. While traveling 70 mph in the high speed lane,with moderate traffic on the highway, the car sudden shut off. The dashboard went black, the engine stalled and the car became almost impossible to drive. Not one indicator light on the inside or the outside of the vehicle worked, i reached for hazard lights that did not respond, the gas pedal was unresponsive.the steering was slow and hard to use- power steering was not available. Brakes seemed slow to respond. I know for certain had i collided with any item the airbags would absolutely without a doubt not deployed. The car had simply decided to "shut off", iput the car in neutral hoping to continue rolling forward down the highwaywith traffic. I was able to muscle the car to safety on the side of the road. I placed the car in park , and turned the ignition to the off position. After several minutes of calming myself and my daughter down i restarted the car. It started, however now every light that can illuminate on the dash, the wipers, day time running lights, radio,and door chimes in a 30-40 second repeating pattern. The dashboard indicates that the car is in park, reverse, neutral, and all forms of drive at the same time. The speedometer, rpm gauge, gas gauge , oil pressure and temperature gauge bounce from the minimum to the maximum during the cycle. The car has clearly had a extensive electrical failure- the "main computer" - as i dont know the exact component that has failedis no longer able to determine whats going on. Having this terrifying failure with my daughter in the car caused me to google the problem, im not the only owner this is a reoccurring situation for many owners. Im just so thankful to have walked away unharmed
The contact owns a 2009 dodge journey. The contact stated that the vehicle stalled without warning. The vehicle was able to be restarted. The contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the parts were unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 09/01/2015*lj updated 10/14/2015
The contact owns a 2009 dodge journey. The contact turned the ignition key and there was a delayed response. The engine started after three attempts. The failure recurred intermittently. The vehiclewas taken to an authorized dealer twice but the contact was uncertain of the cause of failure and the specific repairs performed on the vehicle. The manufacturer was notified of the problem. The approximate failure mileage was 90,000.
The contact owns a 2009 dodge journey. While starting the vehicle, the key remained in between the on and the accessory position before the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The vin was included in nhtsa campaign number: 11v139000 (electrical system) however, the part needed to repair the vehicle was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
The contact owns a 2009 dodge journey. While driving approximately 15 mph at night, the headlights, interior lighting, and all the warning indicators started flickering. The vehicle was driven to the contact's residence. The vehicle was not diagnosed by a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. In addition, the contact received notification of nhtsa campaign number: 14v313000 (air bags, electrical system). The approximate failure mileage was 68,000.
The contact owns a 2009 dodge journey. The contact stated after several attempts to start the vehicle, the vehicle failed to start. The vehicle was taken to the dealer who diagnosed that the tipm and the ignition module were defective and needed to be replaced. The remedy failed to repair the failure. The manufacturer was made aware of the failure and offered to pay for half of the repair cost. The vehicle was not repaired. The failure mileage was 50,000 and the current mileage was 52,000.
The car will not start.it comes with a faulty win module that has given many consumers grief. The car has left me stranded before due to the same issue.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that it took several attempts to start the vehicle. The failure recurred on several occasions until the vehicle would no longer start. The vehicle was not taken to the dealer or diagnosed. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.
The win module (wireless ignition node - part # 05026875) has been failing for several weeks and finally died completely.a new one has been ordered however it is on back order.the dealership actually has 5 other journeys waiting for the same part.this has also been an issue with other models for this part.it should be recalled due to its continued failure.
The contact owns a 2009 dodge journey. While the contact was driving approximately 20 mph the vehicle stalled without warning. Upon restarting the vehicle the contact was able to continue driving normally. The failure occurred ten different times and on one of the occurrences the vehicle failed to restart. The vehicle was taken to an authorized dealer on four separate occasions. In addition, the vehiclewas also taken to an independent mechanic numerous times for the identical failure. The solenoid pigtail wire harness was replaced by the dealer; howeverafter the repair the failure recurred. The contact discovered there were several recalls related to the defect under nhtsa campaign 08v247000 (electrical system:wiring), nhtsa campaign id number 09v082000 (electrical system) and nhtsa campaign id numbers 08v528000 (power train:automatic transmission:control module (tcm, pcm)); however, the vin was ineligible for the recall defects. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
I purchased this car in august 2010 (it is a 2009) and since then, i have had the vehicle in the shop 33 times.i have had to replace all brakes and rotors, had front passenger-side window motor replaced, driver-side is going out now, had leaking from the ceiling, replacing the cracked radiator right now, had the emergency brake fixed, needed new rods and bushings, fuel injectors run loud, there is a drone noise from the right side of the vehicle when going 1800-2000 rpm, electrical systems short out, had the electric throttle indicator light come on, car dies all the time, yet the battery is fine, ...bottom line, this is a lemon.i have the r/t model which the dealership likes to claim "is just the noisy one."that is a very poor answer towards a consumer.i take very good care of my vehicles and to put up with this is upsetting.i have spent over $3000 in repairs in the 2 1/2 years that i have owned this suv.chrysler has made no attempts to help with these common problems and i know that i will not support this company buy purchasing with them again.when i bought a journey...i didn't realize being able to drive it without problems, would be such a "journey."
The contact owns a 2009 dodge journey. The contact stated that the vehicle would not start. The contact was able to successfully jump-start the vehicle with the assistance from another driver. The failure recurred on numerous occasions. While examining the vehicle, the contact applied pressure to the brain box under the hood and the vehicle unexpectedly started on its own. The vehicle was taken to an authorized dealer and a loose wire was repaired. The wire was located near the started. The failure continued. The vehicle was towed back to the dealer, but they could not diagnose the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 82,000.
The contact owns a 2009 dodge journey. The contact stated that after starting the vehicle, the vehicle shut off. The vehicle was able to restart after the second attempt. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) however, the part was not available to perform the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 69,000.
Multiple buttons on the drivers side door panel suddenly stopped working(front windows, side mirror positioning, and lock/unlock button) without any trauma/manipulation except for back windows buttons which still work. Upon further investigation, numerous consumers had similar complaints which were found to be due to faulty front door wiring harnesses that were replaced under chrysler safety recall "k07". However, my vehicle was not included in the manufacturing dates specified by the recall despite identical symptoms. I believe that the inability to adjust my side mirrors and lock/unlock the vehicle qualifies my situation as a safety hazard and therefore my vehicle should be covered under the k07 recall issued by chrysler.
I went to start my 2009 dodge journey and it would only click when i turn the key. The lights on the dash and all accessories work but would not turn over. I've experienced this problem several times and asked the dealer have they had any issues like this and hey said no. I went to start it today and it just clicks,so i wait a couple hours like always and it starts but not now. It continues to click and won't start but after all the complaint don't wont to tow it to he dealer and pay 600 for a temporary fix.
The contact owns a 2009 dodge journey. The contact stated that the vehicle would not start occasionally after turning the ignition key. The cause of the failure was not diagnosed or repaired. The recall notice for nhtsa campaign number: 14v373000 (electrical system) was received in may of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The failure mileage was not available.
2009 dodge journey.consumer writes in regards to parts unavailable to complete wireless ignition node module detents recall notice.recall # 14v373000. The consumer stated it has been over a year, since the dealer promised to repair his vehicle. Updated 09/21/15.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact stated that the vehicle stalled and the service engine warning light illuminated. The failure occurred several times. The vehicle was taken to a dealer where the failure was unable to be determined. The vehicle was taken back to the dealer who replaced the win module four times and the failure recurred. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) but the part was not available. The manufacturer was notified of the failure. The failure mileage was not available.
First incident was sometime in april 2014.while driving the engine stalled (turned off) three time daring that same day.i submitted an incident report to this office.called dodge corporate office and spoke to a representative named [xxx].she help us get the local dealership fix the pcm flash throttle body, which the dealership stated was causing the problem.dodge has a recall on for this pcm problem on the 2010 and some 2009 journey models. My vin number was not covered according to dodge, but not vin numbers are stated on the recall notes. The second incident happen around a week an half after the first one and after the dealership say it was fixed and safe to drive.my wife was driving with the kid on board and while exiting the freeway, the engine stalled (turned off) and had to use the emergency brake to avoid hit other cars. Called [xxx] at corporate and took car back to dealership. Dealership now is saying the problem is the winmodule, which again is on the recall for the 2010 journey, but not on the 2009.asked dealership manager ([xxx]) if this would fix the problem. He stated he is not sure, but that is the next diagnostic step to take. I also asked how much it would cost to fix he stated $700 and they would not cover it, because my vin number is not covered under the recall. [xxx] at corporate was trying to reduce price, but dealership is not willing to work with dodge corporate. Misty authorized a rental car, i'm having to pay for the insurance incase i have an accident. This needs to be investigated and all 2008, 2009,and 2010 need to be covered under the recall. All models are having the same problems.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I was driving down the road, (the road has a slope) my car hit a bump in the road and shut completely off. I kept pressing the brake but it didn't stop the car from rolling down hill because there was no power to the car. My car rolled into the back of another car. This vehicle is part of a recall and i have made several trips to a dealer to get it repaired but i am told each time that the part is not available. I am afraid to drive this car. This time it was an accident the next time it shuts off it may be a fatality.
Rear parking, backup and licensed plate lights stop working due to wires broken inside the harness coming from vehicle to rear door, all the wires were broken inside the wire loom at top of the rear door to the vehicle, this is a common problem with this vehicle, the wires break depending how many times the rear door is open/close. Stranded cable wires use in this place are bad quality, like 7 wires inside the cable.
Since replacing the win inoct. 2010, fob unlock button sets off alarm instead.in the past six months the car has randomly stalled immediately upon starting.in these same six months, the car has stalled randomlly while driving-- various speeds and road conditions.it is scary to drive a car that loses all power for no apparent reason! win module was replaced 6/21/2012-- second replacement in 1-1/2 years.i wonder if ts is a problem with the overall car wiring or the win modules.
Recalled for l25 win spacer ring installation.with new spacer ring is installed, the win sticks in the "start" position.it is necessary to manually rotate the fob back to "on" to get the running accessories, ie: electric windows, radio, hvac; to work.nothing like creating a problem to fix a minor problem.dealer says this is normal for this recall solution.dodge 800-help line of no assistance.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign id number: 14v373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Ma 10/8 the consumer stated the vehicle was repaired on 8/20/15, 11 weeks after the notification date.updated 3/22/2016
The contact owns a 2009 dodge journey. The contact stated that the key was difficult to be removed from the ignition. In addition, the engine stalled. The failure occurred on several occasions. The vehicle was towed to a private mechanic, who replaced the battery and the main key but the failure recurred. The vehicle was included in nhtsa campaign number: 11v139000 (electrical system) but the part was not available for several months to repair the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 97,000.
Takata recall. The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 ( air bags , electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. .....updated 02/10/16 updated 02/11/16.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 11v139000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start intermittently. The contact stated that nhtsa campaign number: 14v373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the part needed was not available for repair. The manufacturer was made aware of the delay. The vehicle was repaired at the owner's expense; however, the failure recurred. The vehicle was not repaired. The failure mileage was 90,000.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Ma 10/2/15
This is not the first time this has happened.my windshield wipers come on by themselves and will not turn off, had to remove fuse.as i was driving home from work they came on and wouldn't turn off.then the turn signals, headlights, and dashboard lights stopped working.this car has a mind of its own and these work when they feel like it; meaning they come and go, working one second then not the next, then working again....usually they don't work and stop for a long period of time then eventually work again like nothing happened.this time i'm not so sure how long it is going to go on because it is worse and ongoing. I am finding just how dangerous it is not to be able to use turn signals, etc. I am unable to drive to work now because of the headlights!and now the rain is coming in and i am not going to be able to drive without headlights or wipers.there should be a recall on this - there are sooo many complaints!if something happens to me or my children or grandchildren there will be a lawsuit filed as there is no reason for this not to be recalled with all the complaints and danger it entails.complaints i have read are about air bags not deploying, cars stalling in the middle of driving down the road, etc.this is totally absurd!!!!!and as bad as my car is getting these problems won't be far behind.i do not have the money to dole out for this being a single mom as it is a costly fix, which is exactly why they refuse to recall i am sure!!
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacture was made aware of the failure. The approximate failure mileage was 90,000.
Randomly, vehicle will not start.can drive it to the store, come back out and it will not crank. All interior lights, etc., will be on but engine will not turn over.after it sits for a while (but you never know for how long)it will start again.battery and starter are good.i hear a clicking noise coming from the car after it's been shut of, sometimes hours later.newest issue is that indicator lights all come on when you start the car and car jerks violently when you are driving.if you connect a diagnostic tool and clear the codes before you start it, the car runs smoothly.i am shocked and frustrated to see that there are so few recalls when i am reading that the same problems are consistently occurring.
The contact owns a 2009 dodge journey. The contact stated that while driving at approximately 65 mph, the vehicle stalled without warning. The vehicle was taken to the dealer. The technician stated that the vehicle was operating as designed. The contact received notification of nhtsa campaign number: 11v139000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 64,000.
On many different occasions when going to start the car the lights, radio etc all worked but the vehicle would not start. This would happen periodically then more frequent as time went on. After replacing the battery the vehicle continued to have this problem. At one point i became stranded in a parking lot with my two small children in the car because again the car would not start. After taking the vehicle to the dealership for repairs a module was thought to be the problem and was replaced. Three days later i became stranded again at a gas station again with my two small children because the vehicle would not start. My car was again taken back to the dealership. I was soon informed that they could not find the problem and had contacted chrysler. Chrysler had suggested replacing the starter. After researching this issue i have found that this is not an isolated problem. I find that this is a safety problem do to the unpredictable no start problem. Leaving the vehicle occupants stranded.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that the vehicle was difficult to start. The dealer was made aware of the issue. The vehicle was not repaired. The failure mileage was unknown.
Dear sir or madam:i took my car into the dealership october 30, 2013 for a routine inspection and i was told by the service manager that whole car was wired wrong and my vehicle would not pass inspection.i was told that this issues was aslo affecting my brake & back up light.i was told that all my lights remained lit and appeared to stay on so it looked as if i was always breaking & backing up.needless to say i had to pay to get this issue fixed.i was looking for other recall issues because i received a notice about the ignition and notice there was an issue listed in regards to the wiring also.
The contact owns a 2009 dodge journey. The contact stated that while driving at various speeds, the vehicle would suddenly stall. The contact indicated that in some instances the vehicle could not be restarted. The vehicle was taken to an independent mechanic, who diagnosed that the battery needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 86,000.
The contact owns a 2009 dodge journey. While driving 25 mph, an abnormal noise was detected from the vehicle. The contact also mentioned that the battery needed to be charged in order for the vehicle to start and power steering fluid was leaking. The vehicle was taken to an independent mechanic who diagnosed that the steering hose was leaking and needed to be replaced. The vehicle was taken to riverside auto & truck sales (n3696 us-2, iron mountain, mi 49801, (906) 774-2120) where the contact was informed that the vehicle would need diagnostic testing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 131,000.
The contact owns a 2009 dodge journey. While driving approximately 55 mph, the horn sounded independently. The failure recurred while the vehicle was parked and unoccupied. The contact disabled the horn fuse. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 58,000.
The contact owns a 2009 dodge journey. It took the contact five attempts to start the vehicle. The contact had to place the vehicle in neutral and remove and re-insert the key in the ignition in order for the vehicle to start. The vehicle was taken to a dealer where it was diagnosed that the wireless ignition module, occupant restraint control module, and ignition key needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 163,220.
The contact owns a 2009 dodge journey. After the vehicle was repaired per a recall regarding the ignition switch, the vehicle failed to start after several attempts. The vehicle was taken back to the local dealer and the computer software was updated. The failure recurred and the vehicle was taken back to the dealer where it was diagnosed that the ignition switch may need to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The recall details were not provided. The failure mileage was 134,031.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start intermittently. The dealer stated that the ignition was the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 45,000.
The contact owns a 2009 dodge journey. While parked, the vehicle could not be started. The vehicle was towed to a dealer where it was diagnosed that the wireless ignition node receiver needed to be replaced. The vehicle was repaired. The contact received notification of nhtsa campaign number: 14v373000 (electrical system). The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 92,000.
Engine fails to start. When i turn on the key nothing happens.after several turn of the keys finally there is ignition.last night as my wife was driving home the car dies out and she lost hydralics, so the brakes didn't work and she is lucky that she did not crash and kill herself or someone else. I have had the car in for calliper and brake replacement for both the front 22,000 miles and rear 28,000.the ignition starting problem 3 times.
I've completed a complaint form before (earlier this year) regarding serious issues with the engine.since purchasing the car the issues with the engine has never been fixed. When starting the car the engine will not turn over to start.some times when turning the key fob the engine has no sound and there are no lights on the dashboard.other times the engine will click 5 - 10 times before finally starting.there is also issues with the battery.since 2008 the battery has been replaced 5 or 6 times - something is draining the battery.i've brought the car to 2 separate dealers and a mechanic for these issues.the dealerships could not find why these things are happening.the mechanic thinks its the alternator or starter or definitely something between the ignition switch and the engine.
2009 dodge journey sx.consumer writes in regards to failure of the electrical system.the consumer stated the 2009 models should be included in the recall. The consumer stated she experienced the same electrical as stated in recall # 11v139000
The contact owns a 2009 dodge journey. The contact stated that the key failed to turn in the ignition, preventing the vehicle from being started. The failure was recurring. The vehicle was towed on several occasions and taken to a dealer but was unable to duplicate the failure. The contact stated that the computer was reprogrammed but the failure persisted. The contact also stated that there was a clicking sound when attempting to start the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was not available.
The contact owns a 2009 dodge journey. The contact stated that the vehicle experienced ignition failure. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 120,000. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact stated while his wife was driving at an undisclosed speed, the vehicle loss motive power and stalled. The driver restarted the vehicle and continued to drive; however, the failure recurred. The driver was unable to restart the vehicle. The contact had the vehicle towed back to the residence. An independent mechanic went to the residence to inspect the vehicle. The mechanic replaced the starter and installed a new battery however, the failure recurred. The mechanic was unable to determine the cause of the failure. The contact was concerned that the failure was related to the ignition switch and the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
2009 dodge journey.consumer writes in regards to ignition recall problems and reimbursement issues.
April 30, 2009 the "ignition node module" went out on my 2009 dodge journey. As of today i do not have my car. I live in louisiana and my car is in ft. Walton, florida at a lee chrysler dodge. There was no warning to let me know this was about to happen. Me, my wife, and two children were left stranded in florida. The car is at the florida dealership pending being fixed.
The contact owns a 2009 dodge journey. While driving approximately 40 mph, the engine stalled without warning. The contact had to use excessive force to steer the vehicle and the braking system malfunctioned. The contact was able to restart the vehicle after multiple attempts. The failure occurred multiple times. The vehicle was towed to a dealer for diagnostic testing. The technician stated that the ignition switch was defective and needed to be replaced. The vehicle was not repaired. The manufacturer stated that the vin was not included in nhtsa campaign number: 14v373000 (electrical system). The approximate failure mileage was 52,000.
The contact owns a 2009 dodge journey. While parked, the vehicle stalled sporadically. The dealer diagnosed that the ignition switch malfunctioned and needed to be replaced. The contact received notification of nhtsa campaign number: 14v373000(electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 83,000.updated 09/03/15*lj
The contact owns a 2009 dodge journey. The contact stated that while driving 10 mph, she lost control of the steering wheel and crashed into a curb and there was an explosion noise at the vehicle front end. The vehicle was taken to the mechanic where it was found that the transfer case had a hole which caused it to explode. The contact also wanted to add that the brakes and rotors had worn prematurely and the ignition switch made a clicking noise. The vehicle was not repaired. The manufacture was not made aware of the failure. The failure and current mileage was 81,000.
The contact owns a 2009 dodge journey. The contact stated that the air conditioner emitted hot air on the driver side and cold air on the passenger side independently. The vehicle was taken to the dealer where it was diagnosed that the failure was due to a software issue. The vehicle was not repaired because the manufacturer did not release the software. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
The contact owns a 2009 dodge journey. The contact stated that she attempted to start the vehicle and heard a clicking sound, but the vehicle would not start. The contact had to turn the steering wheel in order to start the vehicle. The vehicle was taken to the dealer and they replaced the starter. The failure continued. The manufacturer was not notified. The failure mileage was 48,000 and the current mileage was 70,000.updated 07/06/12 the consumer stated the started was replaced twice.updated 07/12/12
The contact owns a 2009 dodge journey. The contact stated the starter failed. The vehicle was taken to the dealer and repaired twice and the failure continued to occur. The manufacturer was not notified of the failure. The failure mileage was 24,800.
The contact owns a 2009 dodge journey. The vehicle was included in the recall associated with nhtsa campaign id number 10v658000 (electrical system:wiring). The vehicle was taken to an authorized dealer where the contact was told the parts necessary to remedy the failure were unavailable. The vehicle was not repaired. The contact was also told the dealer was only allowed to order enough parts to remedy two vehicles per week. The failure and current mileages were 50,000.updated 06/01/11*ljupdated 06/13/11
We purchased this vehicle 2/2011 with 47,000 miles and recently in 9/2011 at our regular oil change we were told the left-front tie rod was going to need replaced. Now the steering is loose, and its loud inthe front end while driving over bumps.we don't feel like we should be replacing tie-rod ends this soon on this vehicle that is in excellent shape otherwise.i know there is a dodge ram recallcampaign#10v65800 for the same thing.could this be something also related to the 2009 dodge journey?
2009 dodge journey. Consumer states vehicles stalled on several occasions and wouldn't restart.*tgwthe electronic throttle, engine and air bag lights illuminated a week after the dealer serviced the vehicle. The consumer asked the dealer if there were any related recall on the vehicle and they stated they were not aware of any recalls. The consumer stated two days later, he received a recall letter in the mail. The consumer stated he mailed the receipts in for reimbursement, but he didn't receive the full amount. Updated 08/17/11.
The contact owns a 2009 dodge journey. While the vehicle was being serviced for routine maintenance, the technician noticed that the windshield wipers activated independently. In addition, the instrument panel indicators dimmed and failed to illuminate. The dealer stated that moisture and condensation inside of the wiring harness caused the wires to become corroded. As a result, the instrument cluster needed to be replaced. The manufacturer was notified. The approximate failure mileage was 77,600.
2009 dodge journey. Consumer writes in regards to not receiving recall service *tgwthe dealer informed the consumer, the replacement part was not available.
2009 dodge journey. Consumer writes in regards to repairs to left front door wiring harness.*tgwthe dealer found a wiring short in the door.
I was driving down the road, (the road has a slope) my car hit a bump in the road and shut completely off. I kept pressing the brake but it didn't stop the car from rolling down hill because there was no power to the car. My car rolled into the back of another car. This vehicle is part of a recall and i have made several trips to a dealer to get it repaired but i am told each time that the part is not available. I am afraid to drive this car. This time it was an accident the next time it shuts off it may be a fatality.
On several occasions my dodge journey has shut off while driving and while sitting at a traffic light. Some instances occurred while turning at a traffic light or driving straight ahead on a local city road. The check engine light, traction equalizer warning and air bag lights all come on just prior to the car shutting off most times. Other times there is no warning until my steering wheel and brakes lock up indicated that the car has shut off. I've had the car serviced for the engine amongst other repairs and the problem still persists and the codes clear only temporarily. The car lights dim or flicker and the car shakes sometimes when starting up indicating that the car will not hold power to drive. The battery is good and the mechanic has stated that the issue is electrical.
The contact owns a 2009 dodge journey. While driving 50 mph and making a right turn on a curve, the vehicle started to wiggle. The contact depressed the brake pedal, skid into traffic, and crashed into a ditch; however, the vehicle continued skidding into the bushes. As a result, all four windows fractured. The vehicle was towed to the contacted residence. A police report was not filed and there were no injuries. The contact received notification of nets campaign number: 14v373000 (air bags, electrical system). The manufacturer was not made aware of the failure. The failure mileage was unknown.
When using right turn signal dome lights turn on, if cruise contrail is on cannot use brights will shut off cruise by itself, car stalls, and will not always start, when it does start many times will stall right away, and when driving stalls. Air bag light on which have read can mean airbag fail to deploy.
First the light turn on of the air bag (movement). In other night when i turn on the alarm it's start to activate on panic mode then i turn off the alarm wait for a various minutes and activate again (off), but in less than a minute start to be in panic mode. In other day (movement), says that was an open door and the locks start to put it many times, any of the doors wasn't open (movement). In the same day at night it's start to turn on/turn off the inside lights, put the locks, and the message of a door it's was open (movement). The alarm was on panic mode twice and the light's was againg turn on/turn off (off). The batterie, every time that i try to turn on the vehicule i need a booster to charge it again. The mechanics says that the alternator and the batterie are in good conditions has the voltage that needs to be operating. I put a new batterie but the problem persist. And turn on the light of other thing on the panel.
Car all of a sudden shuts off while driving down the street at various speeds.35-70 steering wheel locks, you have very little control. Very very dangerous has been hooked up to certified auto shop diagnostic computer all codes come back fine and they can not tell me why this happens. I already replaced crankshaft sensor to test if that was what was wrong with it. I am not going to go thru all these fixes for testing.dodge needs to do a recall on this problem. I called dodge direct to start a recall process.something needs to be done before a fatality happens!
I purchased a 2009 dodge journey in august of 2008. I have had repeated problems with rotor and brake wear. The rotors have been replaced twice and all 4 brakes have been replaced twice with the front being replaced 3 times. The first of which occurred just past 12,000 miles. This is when brake and rotor wear warranty ends. I have also had significant problems with the wiring sensor module, resulting in stability control and anti-lock brake light to come one. I also have power ports in the vehicle that do not work as well as a lift gate that does not lock. I currently have 48,000 miles on the vehicle and now have issues with leaking. I am unsure how water is entering the vehicle, possibly thru the air conditioning drainage system. The entire drivers side floor boards are wet as well as the built in cooler behind the drivers seat being completely filled with water within several days of emptying. This occurs when it is not raining or wet outside. I now have mold issues in the vehicle. Myself and my children have significant allergies and asthma. This vehicle is unsafe to drive. The electrical problems resulting in air bag failure are defiantly scary.
We bought the car new in april of 2009. In august of 2012brakes started acting'sticky and jerky'. Took it back to the dealership just because of the brakes (had extended warranty). We had a strong feeling it had something to do with the esp bas system. They didn't even look at it before saying 'no' it wasn't the esp bas system. Through multiple dealership service visits, oil changes and such; brakes stayed constantly jerky. 2+ years agoi went into dealership for tire rotation and oil change and they told me i'd have to replace my brakes soon. Unhappy with the long wait and cost of service at the dealership i've been taking the journey into another shop where i asked them to check my brakes and they said they were fine. Yesterday while driving approx. 35mph the esp bas lights came on and all of a sudden the brakes weren't sticky or jerky. They worked like they were supposed to in the first place. The esp bas (yellow) lights will not turn off. I know sooner or later i'll have to replace the brakes because they put such shoddy ones on at the factory, but the problem with the esp bas is a computer problem that effected the brake system and it should have been addressed by the dealership. Between the poor dismissive way the dealership handled this esp bas problem (didn't even test drive) and the cheap brakes dodge installed. I will never buy a vehicle from either of them again.
Let it be noted that after the r03 recall all the following issues started occurring. First incident: driving about 30mph every light on the dashboard except the engine light illuminated, gauges spun around and back and forth, then stopped all together, the rmp's revved up to 5ooo and the accelerator went to the floor with no action as if the car was off. There was a obviuous loss of power, the car was hesitating like it wanted to stall out, and the vehicle once stopped did not start again until being jumped. Once started, none of the light were on except, oddly now, the engine light which threw codes po0562 & po700. The battery read 12.2v on the diagnostic while off then 14.4 when the car was started(after being jumpedfor 1 minute only). 5 minutes into the drive and boom, the demon took over the car again but now the car would not go pst maybe 7mph, again in accelerator power,no shifting, all power still on in the car, but seems low on power. Once turned off, it would not start but still had power. Again, got jumped, diagnostic, and same codes, alternator fine, battery fine, seems to be getting poor connection. Started 2 days later and loud, unstable idle, won't switch gears seems as if its on but running off of stored power. Dealer now says only code is po622. Symptoms are seeming to be the tipm all over again. Again, none of this started until i took it to dodge to have the ro3 recall repaired. The key since also does not register at times, will say "mismatch key" on dashboard, all sensors flash then go away such as (gascap, door ajar, check engine light would ignite with no code, gate, key), wouldn't turn over, frequent :dead battery" then starts without jump few minutes later. Overtime the car will act possessed with all lights on is after hitting a bump, again chrysler dealer recall department is stating tipm, dewlap will not check that while diagnosing. Help!
The car was scanned several times.it has electrical defects and shows up 17 codes, must of them active.brakes lights and control panel don't works.when we open only the second row door,lights don't work, but if you open any front door then we have lights. Also, we have problems with the entertainment center.it was changed by the dealer a couple of times but still showing the same problem.all the dashboard lights was changed by the dealer but until now we still having the same problem, for example, gas meter goes on and off, mph meter and tachometer goes down and up while the car is moving on the road. A couple of times we were unable to turn on the car after a lot of tries. Car dealer changed battery of the car by june/2012.when this happen while driving the car i feel so insecure cause i have a 4 year old child and i afraid something bad happen to my child and me.its so weird seen all the dashboard lights going on and off while driving, its like the car turned crazy.
I purchased a 2009 dodge journey.at 22,000 miles the brakes failed.the front brake pads had completely worn to the metal.the rotors where gouged terribly.the rear were ok?...the dealer stated "they must be using soft pads"????....unsafe to drive, brake failure could occur at any moment.the 19' tires do not match the very small brake assembly...and dodge's "bumper to bumper" warranty is a lie.
The contact owns a 2009 dodge journeythe vehicle did not start when crankedthe vehicle was not diagnosed by a dealerthe consequence was unable to start the vehicle sporadicallythe contact stated that the vehicle did not start when the key was inserted in the ignition, the contact had replaced the key fob and thestarter. The vehicle was not taken to the dealer for a diagnostic. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 153,000.
End of valve stem shot out of stem while trying to air up tire,end corroded and broke,replaced stem and sensor unit.seems that this is a serious problem with the metal types that are put on and installed at the factory on these models cars.even service station (firestone) said they have collection of bad stems on these vehicles.i got lucky that i noticed air pressure indicator light was on an took it to station to air up tire when i tried to put air in tire and end shot out like a rocket and then i lost all the air in my tire.what has to be done to have this issue taken care of by the manufacturer when these are obviously defective.does some one have to be driving down the road get in an accident because the stem blows out and they get a flat or blow a tire.my car was stationary at the tire pump at the time this happened,i called road side assistance to remove my tire but there was nothing they could do otherwise.
Takata recall on my vehicle is possible with my transmission. While i was in motion and in drive my vehicle began to rev and not gain any speed. Takata recall, my cruise control light come on when in park but does not work while i am driving.
The contact owns a 2009 dodge journey. While operating the vehicle, the abs, ebs, and traction control indicators illuminated. After turning the vehicle off and restarting it, the failure recurred. The failure was not diagnosed or repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 179,000.
My car is constantly unable to start im being told due to electrical issues. Ive replaced the starter, battery, & alternator. There are all kinds of forums telling you ways around getting the car to start but no real fixes. Some people spending hundreds and thousands trying to fix this issue by replacing fuse boxes, adding cables, replacing the entire computer system and more to no avail. While others just park the car until its paid off or sell it. Its not fair and its inconvenient. Dodge journeys 2009+ are all experiencing these issues.
Battery goes dead all the time,check enjine light, traction light, loses power going up small hills, won't shift,air bag light stays on,testing says it has a battery drain, cam shat sensor light changed but still says bad, we put a new battery in but doesnt help.
We are very concerned, my wife nothing in the car with the child every day, and the dodge homestead in florida does not answer, not forbik you run the air bag, or, nor the electrical system, you will block placed, god forbid pass an accident.
I've had the car for 2 years. Since i've had it, it would randomly not start, the heat would only work in the back vents. Got everything fixed associated with starter, battery, everything. For the last 6 months, my engine like has been on, and an esp light. I got the engine checked, brakes fixed, routers, brake pedal switch replaced and it's still doing the exact thing. Gear won't shift sometimes but it isn't the transmission.now they are saying possible electrical issue but this has been going on for months! after i've put more than 1000 into everything that has not fixed the issue.
Our electronic throttle control (etc) came on last friday evening.we cycled the key and the etc sensor shut off.however, further searches showed that this problem could be caused by cold weather.no recalls are noted on nhtsa's website.the dodge journey handbook is very vague on what action should be taken if the etc sensor appears for a short time but then disappears after key cycling is complete.
Both front window will not go up from left master switch however rt window will operate from rt switch. Diag found that the vehicle drive door harness and module must be replaced.
I was stationary in a parking lot. My vehicle has electrical problems when it gets below 50 degrees f. All of my dashboard warning lights come on and my gauges won't register including my fuel, rpm, and speedometer. My turn signals won't work and neither will my emergency hazard lights. My door locks and window controls work intermittently when this happens. My navigation screen/back-up camera will not work and my wiper blades and headlights stay on even though the controls are set to off. My wiper spray nozzles won't work and neither will my high beams. It will stay like this until my vehicle warms up, usually about 20-30 min. I am a nurse and often have to take call at night, so sometimes i don't have time to let it warm up. I have had to download an app that will tell me my speed and pray i don't get into an accident. I have taken it to the dealership multiple times and they can never find the culprit so it just wastes my time and money.
The contact owns a 2009 dodge journey. While driving 50 mph, the esc, abs, and traction control warning indicators illuminated. The contact stated that the brake pedal was depressed and the vehicle began to shimmy. The contact turned off and restarted the vehicle, which cleared the warning indicators momentarily; however, the failure recurred. Atlantic dodge chrysler jeep ram (2330 us-1, st augustine, fl 32086, (904) 797-4383) informed the contact that the lateral acceleration dynamic sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,736.
On multiple occasions over the past few years my 2009 dodge journey will not start.there is no warning and it's become a gamble to drive my car and risk getting stranded somewhere.the vehicle will just click when i turn the keyfob and sounds like a dead battery, but all lights, radio, windows etc work fine.i have replaced the battery 3x as suggested by my local dodge dealership but they fail to identify why this is a recurring problem.i have also been waiting for almost a year for repairs related to recalls they are unable to correct since the parts are not available.my vehicle also has a history of the panic alarm going off when pushing the unlock button the keyfob (i've made sure the panic was not hit by accident - this is not operator error).once the panic alarm is sounding the keyfob becomes useless and won't work.i have to take the key out of the fob, unlock the door using the key, get in put keyfob in car turn car on, turn car back off, take keyfob out of ignition and click the unlock and/or panic buttons to get the alarm to shut off.
When i hit a bump or turn a corner, my ignition will turn off and then i have no power steering, no lights no brakes.this has happened in heavy traffic.this has happened multiple times and i have not had any resolution from chrysler.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. When the air conditioning or power window switch was activated, the vehicle would then start. The failure was experienced numerous times. The vehicle was not taken to the dealer to have a diagnostic performed. The manufacturer was made aware of the failure. The approximate failure mileage was 89,000 and the current mileage was 91,000.
While driving the engine caught fire.dealer says it is not covered under recall.even though i see other dodge journey recalls of same fire being recalled.
The contact owns 2009 dodge journey. While driving approximately 30 mph the vehicle suddenly stalled. The contact was able to stop on the shoulder of the road and restart the vehicle. The failure happened three times intermittently. The vehicle was not taken to the dealer for diagnostics or repairs. The vehicle was not repaired. The approximate failure mileage was 61,000. Updated 06/21/12*lj
The failure that occurred on feb 12,2016. Put the life of my child and myself in eminent danger. While traveling 70 mph in the high speed lane,with moderate traffic on the highway, the car sudden shut off. The dashboard went black, the engine stalled and the car became almost impossible to drive. Not one indicator light on the inside or the outside of the vehicle worked, i reached for hazard lights that did not respond, the gas pedal was unresponsive.the steering was slow and hard to use- power steering was not available. Brakes seemed slow to respond. I know for certain had i collided with any item the airbags would absolutely without a doubt not deployed. The car had simply decided to "shut off", iput the car in neutral hoping to continue rolling forward down the highwaywith traffic. I was able to muscle the car to safety on the side of the road. I placed the car in park , and turned the ignition to the off position. After several minutes of calming myself and my daughter down i restarted the car. It started, however now every light that can illuminate on the dash, the wipers, day time running lights, radio,and door chimes in a 30-40 second repeating pattern. The dashboard indicates that the car is in park, reverse, neutral, and all forms of drive at the same time. The speedometer, rpm gauge, gas gauge , oil pressure and temperature gauge bounce from the minimum to the maximum during the cycle. The car has clearly had a extensive electrical failure- the "main computer" - as i dont know the exact component that has failedis no longer able to determine whats going on. Having this terrifying failure with my daughter in the car caused me to google the problem, im not the only owner this is a reoccurring situation for many owners. Im just so thankful to have walked away unharmed
Vehicle intermittently won't start at any given time when turningthe ignition on it will just click. It may start up after 10 min 2hrs maybe not until the next day. My wife and i have been going through this since we brought this 2009 dodge journey new.we took it back to the dealer troy motor mall they could not pinpoint the problem and they charged us. Same problem later nothing changed. Did not start recently first week in october aaa tow truck came and the driver heard the clicking sound and indicated that it was the starter. I took the car in for repair that next week and had the starter replaced and in a few days it was not starting again.i went to the dodge dealer today and i explained to them what i had been going through all of this time and he still indicated that it would be a $100.00 to diagnose the problem.i looked up this issue on carcomplaints.com and a person with the same issue indicated that their mechanic found it to be a faulty range sensor attached to the transmission complaint #143 under 2009 dodge journey won't turn over, engine won't start.there were quite a few other complaints concerning this same issue that's why it's hard for me to understand why there is no recall concerning this matter. When ever i get it fixed i'd like to be reimbursed by chrysler dodge.
There is a electrical malfunction in this vehicle fuses go out every couple of months, dual control heat right side does not heat, also when driving burning smell coming out of heat went, had several parts replaced. I contacted manufacturer regarding the issues, their reply was " we are sorry that you have issues but we cannot help you", purchased after market warranty and they refuse to cover the heat issue.
The contact owns a 2009 dodge journey. While attempting to crank the vehicle, the starter made a clicking noise and the vehicle failed to start. The contact was able to restart the vehicle after 4-5 hours. The contact also noticed a burning odor while driving on multiple occasions; however, there was no smoke or fire. The fire department was never called. There were no injuries and a police report was not filed. The vehicle was taken to a dealer and independent mechanic, both of whom were unable to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 96,000.
The contact owns a 2009 dodge journey. The contact stated that while driving 50 mph the vehicle stalled. The vehicle was taken to the dealer who was unable to diagnose the failure. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 55,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle intermittently failed to start. The vehicle was not inspected by a dealer or an independent mechanic. The manufacturer was not contacted. The failure and current mileage was approximately 69,000.
First incident was sometime in april 2014.while driving the engine stalled (turned off) three time daring that same day.i submitted an incident report to this office.called dodge corporate office and spoke to a representative named [xxx].she help us get the local dealership fix the pcm flash throttle body, which the dealership stated was causing the problem.dodge has a recall on for this pcm problem on the 2010 and some 2009 journey models. My vin number was not covered according to dodge, but not vin numbers are stated on the recall notes. The second incident happen around a week an half after the first one and after the dealership say it was fixed and safe to drive.my wife was driving with the kid on board and while exiting the freeway, the engine stalled (turned off) and had to use the emergency brake to avoid hit other cars. Called [xxx] at corporate and took car back to dealership. Dealership now is saying the problem is the winmodule, which again is on the recall for the 2010 journey, but not on the 2009.asked dealership manager ([xxx]) if this would fix the problem. He stated he is not sure, but that is the next diagnostic step to take. I also asked how much it would cost to fix he stated $700 and they would not cover it, because my vin number is not covered under the recall. [xxx] at corporate was trying to reduce price, but dealership is not willing to work with dodge corporate. Misty authorized a rental car, i'm having to pay for the insurance incase i have an accident. This needs to be investigated and all 2008, 2009,and 2010 need to be covered under the recall. All models are having the same problems.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Today after a short trip, the engine refused to start. It clicked, but nothing. Everything else worked. Doors locked and unlocked, windows opened and closed, but as for the starter, nothing.this is the 3rd time the car has refused to start first time.both other times were less than a year ago.the dealer has not yet been contacted, so i don't know what it will do.a federal complaint will be filed and a link to this site will be provided.45 or 46 similar complaints are far too many for this not to receive serious attention.the following link shows 45 other similar complaints.http://www.carcomplaints.com/dodge/journey/2009/electrical/engine_wont_turn_over.shtml.m
The contact owns a 2009 dodge journey. The contact stated that when driving 60 mph, she would hear an abnormal noise in the engine. The vehicle was taken to the dealer for inspection and they stated that the power transfer needed to be replaced. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 57,563.
The contact owns a 2009 dodge journey. While driving various speeds, the engine lost power. The failure occurred on numerous occasions. The contact was alerted of nhtsa campaign number: 14v373000 (electrical system); however, the part needed was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 68,000. The vin was not available.
The contact owns a 2009 dodge journey. After the contact turned off the engine, the vehicle failed to restart. The contact had to wait two hours in order to restart the vehicle. The failure occurred multiple times. The dealer was unable to diagnose the cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.
When i bought my car in 2009.i noticed that my brakes squeaked when i stop i took it back to the dealership, i was told that nothing was wrong. Keep complaining all the time, then the vibration started and i needed rotors and brakes. The aftermarket brakes doesn't fit had to replace them with the dealership brakes. Had toreplace a two tire sensors.had to have my rotors resurfaced will need new rotors. Recently the engine coolant overheating light came on. The fan stop working its electrical the mechanic can't figure out why it stop. My car sometimes doesn't start, took it to a mechanic. No reason why. When my air is on it takes the car longer to gain speed on the highway. I contacted the dealership where i purchased it and dodge. Both were rude and didn't offer any help. I purchased the extended warranty and it didn't cover anything.
I was driving along a 4 lane highway, hit a bump and the ignition turn off.i was in the inside lane and had to maneuver my vehicle across two lanes to the side of the road so i could put the vehicle in park so i could restart the car.
The contact owns a 2009 dodge journey. The contact stated that there was an abnormal clicking heard from the engine as the vehicle failed to start. The vehicle was taken to a local mechanic who performed a diagnostic but was unable to locate a failure. The vehicle was test driven but the failure could not be duplicated. The vehicle was not repaired. The approximate failure mileage was 60,000 and the current mileage was 65,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The contact also stated that the failure was experienced numerous times. The vehicle was taken to the dealer several times but the failure could not be replicated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 50,000 and the current mileage was 68,000.
My car fails to stay started when sticking the key in the ignition.
I have been having trouble with 2009 dodge journey sxt overheating. Been to dodge dealer 4 times. The first 2 times, they could find nothing wrong with it. 3rd time they said it was a pinhole in the water pump. So timing belt and water pump and battery were replaced. It has now overheated for a 4th time after spending $1000 and been stranded twice with young children in another state.
The contact owns a 2009 dodge journey. The contact stated that the vehicle intermittently failed to start. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not contacted. The failure and the current mileages were 129,709.
The contact owns a 2009 dodge journey. While driving 40 mph, the vehicle began to shake. In addition, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the wireless ignition node needed to be replaced. The vehicle was not repaired. The vin was included in nhtsa campaign number: 14v373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 100,400. Parts distribution disconnect.
I have complained several times about these issues with this stupid car, and its crazy that im still paying for it!!!the car was purchased brand spanking new and i've been having the same [xxx] issues since day one.when i put the key fob in the starter switch the car goes dead.the only way the freaking car will start is by try to put the car in neutral.if that doesn't work then i move the battery around until i hear a click for a connection.if these don't work i disconnect the negative and positive on the battery.eventually the car will start after spending an hour or so trying to get it started.im disabled and truly have an extremely hard time with this car.this entire car should be recalled!!!the other issue is that the alarm doesn't work.once the alarm goes off, the key fob will not open the car and will not turn the alarm off.also the "key within the fob" doesn't open the car door when the alarm is on.all i can ask is that you help all of us who are having these crazy issues!!!do something [xxx]!!!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2009 dodge journey. The contact stated that it took several attempts to start the vehicle. The gear had to be in neutral in order for the vehicle to start. The failure occurred on several occasions. The vehicle was taken to the dealer, but was not diagnosed or repaired. The failure mileage was 68,000.
The contact owns a 2009 dodge journey. While driving at an unknown speed, the engine light illuminated and the vehicle decelerated. The contact mentioned that the top speed obtained was 25 mph. The vehicle was taken to the dealer, and the throttle body was replaced; however, the failure recurred more than ten times. The manufacturer was notified of the failure. The vehicle was not repaired and the failure recurred intermittently. The approximate failure mileage was 61,000.
I backed out of a parking spot and started to drive and the car shut off.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to turn on intermittently. The contact mentioned that while attempting to start, there would be an abnormal noise coming from the vehicle. The contact stated that the vehicle was only able to start when in neutral. The vehicle was taken to a dealer and the diagnosis was unknown. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 160,000.
The contact owns a 2009 dodge journey. The contact stated while his wife was driving at an undisclosed speed, the vehicle loss motive power and stalled. The driver restarted the vehicle and continued to drive; however, the failure recurred. The driver was unable to restart the vehicle. The contact had the vehicle towed back to the residence. An independent mechanic went to the residence to inspect the vehicle. The mechanic replaced the starter and installed a new battery however, the failure recurred. The mechanic was unable to determine the cause of the failure. The contact was concerned that the failure was related to the ignition switch and the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Everytime i brake my vehicle it jerks. Ive replaced my brakes and this issue still happens. Also a few times ive had my vehicle turn off with all lights on while i was at a stop light and a couple days ago it wouldnt start after two attempts to start then on the third attempt it started.
Engine fails to start. When i turn on the key nothing happens.after several turn of the keys finally there is ignition.last night as my wife was driving home the car dies out and she lost hydralics, so the brakes didn't work and she is lucky that she did not crash and kill herself or someone else. I have had the car in for calliper and brake replacement for both the front 22,000 miles and rear 28,000.the ignition starting problem 3 times.
While driving on the freeway @ about 70 mph suddenly the steering locked up and there was no power.while i was trying to merge over to the side of the freeway( i had to cross 3 lane, i was almost hit by multiple cars. I had no control of the car. I managed to get off to the side off the freeway and happened to look down to see the ignition key turned to the off position. I dont have any other keys attached to it because i had just had the starter replaced maybe 1 week before & was advised not to. I started the car thinking maybe it was a freak thing and it wouldnt happen again. It did 2 days later. This time i was approaching an intersection turning left on a green arrow. Just as i started to turn the car turned off making it very difficult to turn and barely missed a group of people on the sidewalk where my car ended up before stopping. I had the car towed to the service center the dealership i bought the car from. This was not a dodge, chrysler, or jeep dealership either. I was told that rwi module had to be replaced and it was not covered under my warranty and dodge would not cover it either. While the car was being repaired i came across recall l25. But was told my vin number was not included in the recall. The car was in the repair shop for 5 days. It cost me over $600. The day i picked the car up i came across documentation of the expansion to the l25. I was then again told the vin was not part of the recall & an investigation was being done and eventually the vin would be in the recall but i could not be given a date as to when this would happen. I called dodge corporate offices and was told the same thing. I feel like i own a coffin on wheels. . all in all i have had this car in for repair for the key turning to the off position 3 times now. Something needs to be done now before someone is seriously hurt or killed in a crash because of this defective part.
The car will not start.it comes with a faulty win module that has given many consumers grief. The car has left me stranded before due to the same issue.
Car has overheated several times. I have replaced hoses and coolant reserve tank twice temp got so hot that it melted holes in it,brakes on front hash been replaced 6 times since 2014 also replaced rotors twice replace brakes on rear twice. *dt
The contact owned a 2009 dodge journey. While driving 30 mph, the vehicle stalled, rolled over multiple times, and crashed into another vehicle. In addition, a smoke odor emitted from the vehicle. The air bags failed to deploy. The driver sustained back and leg injuries that required medical attention. A police report was filed. The vehicle was towed away from the crash scene. The vehicle was not diagnosed and was deemed destroyed. The vin was included in nhtsa campaign numbers: 14v373000 (air bags, electrical system) and 16v047000 (air bags). The manufacturer was notified of the failure. The failure mileage was 90,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle stalled but was able to be restarted. On a second occasion while making a u-turn, the vehicle stalled. The failure occurred on several occasions. The contact mentioned that the failure was getting progressively worse. The vehicle was taken to the dealer on two occasions where the failure was unable to be replicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,000.
As i was driving home from work and turning into my neighborhood i noticed smoke coming from the back of my car as i looked in the rearview mirror.there were no warning lights on other than my gas light which had just come on about a mile before.i pulled into my parking space and the car immediately began smoking from the underneath the hood, enough to alert all of the neighbors who came out thinking a house was on fire.i saw flames coming from the hood on the passenger side as i was exiting the car.about a minute after i got out of the car, there was a loud explosion from underneath the hood, and the car started to kick out more smoke than before.my neighbor came over to open the hood after a few minutes.there were no more flames, but the heat shield metal had melted from the heat, as did parts of my engine, the engine cover, hoses, and metal connections.(unsure of the true mechanical lingo).the incident was reported to my insurance company as a loss.
The contact owned a 2009 dodge journey. While driving approximately 55 mph, the vehicle stalled without warning. As a result, the contact lost control of the vehicle, swerved into the next lane, and crashed into a tractor trailer. The air bags failed to deploy. It was unknown if a police report was filed and if any injuries were reported. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 100,000.
The contact owns a 2009 dodge journey. While reversing from a parking spot, the engine stalled. In addition, the check engine warning light illuminated prior to the failure. The vehicle was able to restart. The failure occurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the ignition win module needed to be replaced. The vehicle was not repaired. The vehicle was included under the nhtsa campaign number: 14v373000 (air bags, electrical system) but the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start without warning. The vehicle was not taken to the dealer for a diagnostic test. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 83,000.
The contact owns a 2009 dodge journey. The contact stated that while driving approximately 40 mph, the vehicle stalled without warning causing the contact to crash into a ditch. The air bags failed to deploy. The police report was filed. The contact sustained a concussion which required medical attention. The failure had occurred on another occasion. The vehicle was not diagnosed or repaired. The vehicle was included in nhtsa campaign number: 11v139000 (electrical system) but the contact was not sure if the recall was related to the stalling failure. The manufacturer was notified of the issue. The approximate failure mileage was 100,000.
The contact owns a 2009 dodge journey. The contact stated that while braking at 55 mph, the steering wheel shook. The vehicle was taken to a dealer, where the brake pads and rotors were replaced. The failure occurred at least four times and each time the dealer had to replace the rotors and brake pads. Also, the engine would take at least a couple of minutes before starting. The manufacturer was notified and stated that the contact should notified nhtsa. They offered no assistance. The failure mileage was 18,115 and the current mileage was 47,000. The consumer was informed, the vehicle had a history of premature wear of the brake pads and rotors due to them being too small and thin to handle the braking duties required by the size and weight of the vehicle.updated 08/13/12
The vehicle wouldn't start was just making a clicking sound.had it towed to the dealer and they said it was the battery . Replaced the battery drove home a week later same thing happened vehicle wouldn't start had it towed back to the dealer where is resides now they stated its the tipm module they wanted $1,500 for the parts and labor i just bought this vehicle from them in july 2014.they also stated they didn't know when the part would come in since its on back order.
My dodge journey sxt 2009 has 121500 miles on it and the starter has failed.
The contact owns a 2009 dodge journey. The contact statedwhile driving various speeds, the vehicle stalled and all of the warning lamps on the instrument panel illuminated. The contact mentioned that once she turned the vehicle off and back on it began to function normally. The vehicle was not taken to the dealer to determine the cause of failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 54,000 and the current mileage was 55,000.
Sometimes while driving, my vehicle just shuts off for no reason. It shuts off while the vehicle is in motion. Also sometimes when i turn the heater off the vehicle shuts off. It has happened once while in motion and once while stationary.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. Also, the contact stated the failure occurs intermittently without any warning.the vehicle was taken to a private mechanic who was unable to diagnose the failure. The vehicle was taken to a private mechanic on several occasions for the same failure were the failure could not be diagnosed. The manufacturer was made aware of the failure and did not offer any assistance due to the vehicle not being included in any recalls. The vehicle was not repaired. The approximate failure mileage was 105,000 and current mileage was 109,000.
My 2009 dodge journey sxt will completely shut off while driving, not stopped but right in the middle of driving. This has happen 2 times sense getting it back from the dealer in january from taking it in for the recall for this very problem. This is very dangerous and now i am being told to bring it back to the dealership for a diagnostic test to see if it related to the recall and if not related then i will have to pay for the diagnosis lol yea right!!i have never heard of a car dying while driving it. If i am told i have to pay as mich as one penny the only thing i will be paying for is a lawyer.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The contact replaced the vehicle battery and the key batteries but the failure recurred. The vehicle had not been diagnosed by a dealer or independent mechanic. The manufacturer had not been notified. The failure mileage was 45,000 and the current mileage was 71,000.
The contact owns a 2009 dodge journey. While parked, the vehicle failed to start and the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The vin was included in nhtsa campaign number: 14v373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2009 dodge journey. The contact stated that while driving approximately 65 mph, there was a sudden loss of power and smoke was seen coming from the end of the vehicle. Also, the contact stated that the low oil pressure and check engine warning lights were illuminated. The vehicle was not taken to a dealer for a diagnostic test. The manufacturer was notified of the failure and stated that the vehicle was not included in nhtsa campaign number : 08v247000 (electrical system). The vehicle was not repaired. The approximate failure and current mileage was 84,000. The vin was not available.
The contact owns a 2009 dodge journey. Upon starting the vehicle, it stalled and was unable to restart. The contact stated that the engine and windshield wipers failed, and the instrument panel lighting illuminated continuously. This was a recurring failure. The dealer advised the contact to bring the vehicle in for repair. The manufacturer was not notified. The approximate failure mileage was 71,000. On january 4, 2013, another vehicle crashed into the rear of the contact's vehicle. The contact's vehicle spun around, became airborne, and landed upright. The air bags failed to deploy. A police report was filed. The contact sustained injuries to left shoulder and had to wear a brace. The contact sought medical attention. The vehicle was taken to an independent mechanic, but was not repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000.updated 02/10/16*lj; updated 04/06/18
Takata recalli purchased this car & was told only needed to replace back tires.. I told the sakes guy i do not want to put any money in any cars, i told him i own a 2004 dodge intreprid se i bought brand new on 7/27/2004, last yr in end of sept it started to nickel & dime me. This car i bought from this guy said nothing wrong , i said this car looks like it's neen in a car accident, he said nothing wrong, said i will be 2nd owner & a clear title...wrong, i bought this car from a car lot on 2/16/2018, on 2/17/2018 had to buy 3 tires & found out the tie rod & ball joint were hanging by a thread,mechanic said the sales guy would have seen all this when he told me they moved the good tires to the front & put bad tires to back, i had to get new brakes front & back/ new battery, the airbags were missing & i almost got hit bc the transmission stalled on me, the history that i found out with this 2009 dodge journey sxt was already in a accident on 10/18/2017 bc the transmission stalled, i had to ha to put lots of $$$ into this vehicle that i did not want to do, to top that off, i had to call canada & they said they didn't have me as the new owner, i found out the cash i paid the guy had to pay off a leon that was on this car, then after he paid it, i received in the mail leon was paid off in full,the company that had a lein didn't know i bought this car & i had to call canada to give them updated info that i bought the car if &4,263 cash bc guy wouldn't take a check or money order/ nor cashiers check, the lemon law lawyer i called on 2/17/2018 i wouldn't be able to stop payment bc the sales guy lied to me & sold me a bad car, the car is in the repair shop since sept 12,2018bc of the transmission, manufacturing issue that i do not have anything to do with, my sister opened a gofundme me page to raise $$. I believe dodge should pay for this transmission..
The contact owns a 2009 dodge journey.the contact stated that the vehicle failed to start after numerous attempts. The vehicle was not repaired and the manufacturer was notified.the failure mileage was 60,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The failure was recurring. The vehicle was towed to a dealer where the failure was unable to be duplicated. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceed a reasonable amount of time for the recall repair. The manufacturer had not been notified. The approximate failure mileage was 145,000.
While pulling out of a parking lot onto street, the car stalled in the middle of the street. This is the second time in approximately a month this car has stalled. I do not remember the date of the first incident, so i did not enter it. This car was purchased used on march 3, 2014.after some research, i do believe there was a recall on the 2010 model regarding this issue, but do not know if this vehicle was included in that recall.my 5 year old son was with me when this happened today and thank goodness i was able to escape collision.
While driving at a speed of 45 mph on a road that is rated for 55 mph, the left driver side tire separated from the car. While trying to control the car by hitting the brakes the car speed began to increased.
The contact owns a 2009 dodge journey.the contact stated while traveling 60 mph the vehicle stalled.there were no warning lights illuminated. The vehicle began to function normally after it was restarted. The manufacturer was notified of the failure and offered no remedy. The failure was not diagnosed by a dealer or mechanic. The failure mileage was 87,000. The current mileage was 88,500.
Service inspection found 3 of4 engine mounts had failed this was found before any traffic incident.
The car stopped as i was driving. I was able to coast to the side of the road to wait for a tow. Also, twice now the vehicle has not started, had to be towed once the other time it was at home. If i wait several hours the car will start again. When i call the dealership they said they are not aware of any issues and the car would have to be doing it when it is there for them to figure it out. When i call chrysler, the lady said that they are not aware of any issues with car. I told her when i went online that the computer was blowing up with people with the exact same issue.
Tried to start car just clicks won't turn over. Lights, radio everything turns on. This has happened several times. Sometimes if you wait it will start, sometimes if you move the gear shifter around it will start. Sometimes my battery light comes on then turns off after starting again. Same for my other indicator lights. Also my back seat doors will lock from the outside and you cant get them to unlock with the buttons or the key fob. Only by climbing in the backseat to unlock them. Starting problems seem worse after car sits for longer period or during colder weather. This is a very common problem with these vehicles.
Car has had to have brakes multiple times for excess wear and problems with caliper, engine runs rough and hesitates to accelerate at speeds over 45 miles per hr, checkengine comes on and flashes and the goes solid, codes show up as po202 with definition of cylinder 2 injector electrical circuit unit had a fault lodged or was disconnected for predetermined time. This car is costing me an arm and leg
Engine fails intermittently to starts after stopping car. Problem seems to happen more often when car is hot...after running car for a long time. Car had to be towed once..but all other times when engine cools down engine starts. All lights comes on, but ignition does not turn over....engine also has a clattered noise coming from the engine from time to time.
Recall the starters! i am sick of bwing syranded because our car won't start!!!! this is an issues for thousands of people!
The engine stalls when driving down the street and / or highway.there have been several complaints online but no one seems to know how to fix it.also, intermittent no start when trying to start the car.no crank. 2009 dodge journey
I was driving on the highway, with my daughter in the car, and my truck completely lost power. I was luckily able to pull over and restart the vehicle. It was very scary and my life and my daughter's life were in jeopardy. This happens approximately one every 3 weeks. Today, 11-25-2013, my fiance was driving around a roundabout, the car died and she was hit lightly from behind. Also, the controls on my driver's side door do not work properly. They rarely roll down the windows correctly and right now, the back driver's side window is down. I had to duct tape plastic on the door. I am taking it to the dealership tomorrow to try and fix these problems. I just don't know why this series of 2009 journeys were not recalled. We are scared to even drive the journey especially because of the lost power issue and with really no money to have it diagnosed.
Car won't start , when trying to start , everything works(lights radio) except the engine won't crank. It has happened numerous times. Sometimes i get stalled in the highway, which is really dangerous.
The contact owns a 2009 dodge journey. While driving various speeds, the engine stalled without warning. The vehicle was able to restart. The failure recurred three times. The vehicle was not diagnosed or repaired. The contact received a notification of nhtsa campaign number: (air bags, electrical system); however, the part to do the repair was unavailable. The contactstated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 73,000.
Car cuts off while in motion. This is an issue that many owners have had. Dealerships say it was "released too early and it has a lot of bugs in the system" i have had my kids in the car every time this has happened!!! was almost in a wreck this time at my daughter's school. Also, car will not start sometimes unless i put it in gear and "trick" it. I have replaced the starter numerous times thinking that was it....has cut off when on the highway, residential street, parking lots, in motion and stationary...happens often.
The contact owns a 2009 dodge journey.the contact stated that while driving 70 mph, the vehicle stalled.the dealer was unable to diagnose the cause of the failure.the vehicle was not repaired.the manufacturer stated that the vin was excluded from nhtsa campaign number: 14v373000 (electrical system) and did not confirm if the failure was related to the recall.the failure mileage was 7,000. Updated 8/28/14 updated 09/16/2014
Our car will not start all of a sudden for no reason.
The contact owns a 2009 dodge journey. While driving 20 mph, the vehicle stalled and all of the cylinders ceased in the engine. The check engine and tire air pressure indicators illuminated on the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 161,414.
The contact owns a 2009 dodge journey. The contact stated that the vehicle was taken to the dealer at least four times because it sporadically failed to start. The dealer would perform a diagnostic test each time but was never able to generate any failure codes or provide an explanation for the failure. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 66,000 and the current mileage was 67,000.
I've already complained about this issue at least 3 times.when trying to start the car it will not start.nothing happens. The only ways to get the car started at that point is:moving the battery around,removing and putting the battery cables on the battery (to reset it), and put the car in neutral and turn the key.so you tell me, does this car need to be recalled??? i'm still paying on this pos (piece of [xxx]) which makes no sense.i need this car recalled and money be returned.i've been complaining about this car since 2009, will i ever get assistance??? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
We are very concerned, my wife nothing in the car with the child every day, and the dodge homestead in florida does not answer, not forbik you run the air bag, or, nor the electrical system, you will block placed, god forbid pass an accident.
I am not able to open any doors except the driver door. The trunk will not open and dodge did not build a manual key entry for this model. Also i have a starting problem the car stalls and won't start unless i put it in neutral or jiggle the gear up into drive and back into park. The car turns very slowly when making left hand turns and the engine revs up sometimes when it's trying to pick speed back up after a turn. The dealer told us it was the battery and we had them install a new one but the issue is still there. I've read several complaints about the same issue. Customers getting their batter, starters all the recalls updated because they were told those were the issues but was not as their issue still existed as do mine. I don't want to spend a fortune at the dealer until they find what the problem is. The manufacturer should know what the problem is from all the complaints being the same. I emailed them for suggestions of what they think it may be and they just said take it to the dealership.
I'm writing to complain that my 2009 dodge journey has been issued a recall for the ignition switch.the vehicle will shut down completely. Despite the fact this represents a significant safety hazard and this recall was initiated almost 7 months ago, chrysler still does not have the necessary parts to make the repair. I have contacted them on a number of occasions and they have no solution or can offer an alternative to driving this dangerous vehicle. We don't have the option to stop using the journey. What responsibility does chrysler have to make these ignition parts available in expeditious manner? i would assume there must be a time limit to make these recall repairs. Every day i drive the journey is like driving a bomb-you never know when it will go off.
The contact owns a 2009 dodge journey. While driving the entire board flashed and then vehicle engine seized and the vehicle stopped. An independent mechanic diagnosed that the rod and the engine needed to be replaced.the vehicle had been serviced earlier by the dealer ourisman chrysler dodge jeep ram of bowie 2406 crain hwy, bowie, md 20716 (855) 822-3228. The contact suspected the dealer did subpar work that caused the engine to shut down and needed replacementthe contact did not get her vehicle back until the end of november 2019, the vehicle issue of stopping occurred in 12/2019. The manufacturer gave the contact a case number but had not called back with an update. The contact was referred to the ftc and her state's attorney general's office the failure mileage was 61,226.
The contact owns a 2009 dodge journey. The contact stated that while driving the contact heard an abnormal noise and the engine stalled. The vehicle was coasted to the side of the road. When the contact attempted to turn off and restart the vehicle there was a popping noise and black smoke came out of the engine compartment. The contact exited the vehicle and the vehicle was quickly engulfed in flames. The flames were extinguished by the fire department but the vehicle was completely destroyed by the fire. A police report was not filed but a fire department report was filed.there were no injuries. The remains of the vehicle were towed to a lot for the insurance company to inspect. The dealerjohn hiester chrysler dodge jeep ram(940 n main st, lillington, nc 27546 (910) 893-8088) was asked about recallsand told the contact there were no recalls related to the vehicle catching on fire. The manufacturer had not been informed yet. The failure mileage was 170,000. *dt
Just replaced battery.was working and starting fine after replacing for a few weeks.went to work yesterday morning and left for lunch with no issues.went to start car to return to work after lunch and wouldn't turn over at all.i would turn the key and get one click but not turning over.my radio, lights and windows all work when key is in theon position.charged the battery for nearly 40 minutes and still no start only a click.have also had on-going issues with wiring harnesses throughout vehicle.
I went to start my vehicle and it failed to start again, the starter kept trying to start by clicking the battery terminal then began smoking and cause the casing to melt, 3rd battery in 3 years. Updated 09/15/15*ljthe consumer stated the key fob fell out of the ignition, while driving, and the vehicle stalled. Updated 09/16/15
Periodically car will not start.turn the ignition key and would click. Would try several times. After waiting for sometimes an hour or more, car would start. Thought related to ignition recall. Finally had ignition replaced. Within next day, didn't start again. Took to dodge dealer. They replaced ignition again. Still periodically not starting. Turn key and it will click but not start. After several trys, it will start. Also, airbag warning light came on.took back to dealer.dodge dealer had for a week. Finally said its a faulty tipm.saw there is a class action suit and several complaints.
The wireless ignition node cuts off the engine while driving and this has happened on several occasions for the past year 2015
Vehicle will stall without warning for no apparent reason at any speed.on oct 3, 2014 i was taking my child to school when the car stalled in an intersection.after the light turned green i proceeded to the intersection and stalled upon entering the intersection.i was able to put the car in neutral and restart within ~10 seconds.this issue repeated itself at least twice while en route from my home to a nearby service shop (foltz auto) which determined there was no issue the battery or ignition. On 10/5/14 i took the vehicle to heritage chrysler (21234) and had the car serviced for two reasons:the main reason was the above issue and a secondary issue was the main odometer (not the trip odometer) at some point had reset itself leaving a display of an incorrect mileage much lower than the actual mileage. The dealer could not recreate the stalling issue or offer any solution, but noted that another electrical issue was causing the odometer to display an incorrect mileage; the fix was to replace the instrument cluster assembly.after having the instrument cluster replaced, the issue did not reoccur until 12/26/2014, when the car stalled three times without warning at ~40 mph, leaving the car completely "dead" each time, and once causing the car to veer quickly towards another car as i was in the process of turning the wheel around a slight curve when the car locked up.the car restarted in neutral and continued on in each incident until i was able to safely reach my home - i did not further drive the car.my concern is that the manufacturer knows, or show know, of multiple issues where this model and model year vehicle has randomly stalled without warning and can not offer a solution to the problem.consumers are left to guess which repairs to undertake at significant expense, while driving a car that could continue to have the same issues.
Rotors and brakes went out at 36,000 and had to be replaced due to being too small for the vehicle. Of course this was just out side of warranty. Recall was called after we replaced them. Went out again at 45,000 and again at 85,000. I had a knocking noise from under neath and took it in and it was covered under power train. Had to take it in again at 40,000 knocking noise again and luckily it covered under power train. At 45,000 my journey wouldn't start and just didn't know when it would start 30 minutes to an hour. This has happened several times and was told it was the key ignition control and that they are back logged and couldn't replace it but charged $100 for diagnostic again and have had to take it in again since. At 75,000 i was left stranded due to over heating and had to take it in again and it was the temperature control sensor. Brakes went out again at 95,000 and now at 107,00 the check engine light is on and did a diagnostic and it's the throttle runner control is stuck open and unable to get it in until a week later due to the dealer to busy. I think this has gone on to long with these dodge journeys and it's time for some recalls on them. I will never but a dodge again!
The contact owns a 2009 dodge journey. While driving various speeds, the vehicle shook and jerked before shutting off. After restarting the engine, the vehicle operated normally. The vehicle was taken to an unknown dealer who was unable to determine the cause of the failure. The manufacturer was notified. The failure mileage was 135,000.
I purchased my 2009 dodge journey in may 2008.i have had serious issues with this car since purchasing the car.the main problem with this car is that the engine had to be replaced within 3 years of paying for the car.this is highly unheard of.while waiting for all parts to arrive, taking 3 months to arrive, i was not offered a loaner car or anything.nothing was offered but bad attitudes from everyone at bergeron dodge in metairie, louisiana. I have had so many issues with this car that as of today i continue to have starting issues with this car.this car is a true lemon!!
My engine light came on about a year ago. The light came on while i was driving on a city street. I have taken it to 3 mechanics, replaced the exhaust manifold 2 times and the light keeps coming back on. There's a recall on vehicles for 2011, but not for 2009. Per alex at the dodge dealership, they don't know what's wrong.
Reporting common problems of 2009 dodge journey 2.0crd 103kw1.a car started shutting off whenever it drives, running in parking lot, stopped at red light.2.battery fails suddenly, without any warning, jumping cables can't help, because a car just making a cranking noise under a hood. 3. Wheel airbag is having short circuits, so due to it sometimes lights a warning in dashboard.4. Steering wheel relay shows misunderstood degrees of wheel angle, so it comes to esp bas error.
The contact owns a 2009 dodge journey. The contact stated that while driving at various speeds, the air bag, check engine, and the eps traction warning lights illuminated on the instrument panel. The contact initially took the vehicle to an independent mechanic who replaced the brake module control sensor however, the failure persisted. The mechanic referred the contact to an authorized dealer for assistance. The contact then took the vehicle to lithia chrysler dodge jeep ram fiat of santa fe (7401 cerrillos rd, santa fe, nm 87507) where the diagnosis confirmed that the brake module control sensor was defective. The vehicle was repaired however, the failure persisted. The contact brought the vehicle back to the dealer for a second diagnostic test to be performed. The results were still pending. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.
Recently my 2009 dodge journey has been experiencing starting problems.at first i thought it was the battery because it would start by jump starting it.then it became progressively worse, and i had the battery changed.that worked for about a week, then the problem began getting worse.you would drive the car for about 10 to 15 min, turn it off and when you come back it would not start.after a few tries it would finally start.when it did happen if you waited for 10 min or so it would start right up.then one morning i drove 7 miles and had to turn the car off, came back and it would not start.tried for 10 to 15 min and even tried to jump start it with no luck.i proceeded to get a ride to work, then came back that night and it started right up.i immediately took it to a pep boys ( a national chain) (dealership was closed) and left it there.they ran electrical, starter and ignition test on it the next day and found no problem.they started over 40 times over the course of the day and it started every time.now is working, but for how long.i have searched this on the internet and seems to be a common problem with the dodge journey.there is no real solution, just a bunch of guess of what's wrong. Dodge needs to recall this vehicle.
The contact owns a 2009 dodge journey. The contact experienced a failure with the power train control module (pcm) for years. Currently, the pcm malfunctioned and the rpms revved to 40 mph without acceleration. The contact had to pull over to the side of the road and turn off the engine. The contact waited before restarting the vehicle. When the vehicle was restarted and reached approximately 40 mph, the rpms would rev up again.the dealer (smolich motors, 1865 ne hwy 20, bend, or 97701, (541) 389-1177) stated that the cooler line was leaking and the transmission pad needed to be resealed. An independent mechanic repaired the vehicle, but the failures continued. The manufacturer stated that the vehicle was not included in a recall. The failure mileage was 90,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start when the key was placed in the ignition and all the warning indicators illuminated on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed that the engine timing switch failed and needed to be replaced. The vehicle was repaired, but the failure recurred a few days later. The vehicle was not repaired again. The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 140,000.
This(2009 dodge journey sxt),it has many safety issues, i told the sales guy i do not want to put any money into a vehicle, bought it on 2/16/2018, got new rear tires on 2/17/2018, i was told car needs a ball joint/tie rod asap, now i was mad, i got hold of a lemon law lawyer to get my money back, he can't help me bc the car is a 2009, he gave me info to call & found out the car was in a car accident on 10/8/2017 passenger side, found out the car had safety issues that needed to be done, so car went into shop on 2/26/2018 & i got it back on 3/27/2018. I had to get a new battery/new brakes front/back/rotors/ball joint/ nut/snap ring/then car just quit on me while driving, freaked me out, then i had to have the starter replaced, on 8/26/2018, now car went back in shop on 9/12/2018 bc the transmissionstalled on me & i almost got reared end, the meter machine says it needs the transmission control module needed to be reset, wrong, the problem is the transmission & been hearing all kinds of nasty things to do with the chyrsler dodge ignition/ transmission / starter, this car has cost me so much money that i was lied too.. Safety issue is transmission i was told by 2 mechanics the transmission needs to be replaced bc the gear broke, nothing i did, transmission needs to be rebuilt or new one put in, i paid $4,263 plus now for everything else i was not planning on doing..i been hearing bad stories about this car transmission/starter/ignition/electrical..plz help me out here, i almost got killed bc car stopped on me while driving.. . i bought this car on 2/16/2018 , milage was (124,627) & it's been in the repair shop more than me driving, it's back in on 9/12/2018,, plz help, i have all my receipts,i believe dodge/chyrsler should compensate something bc this transmission should have just quit on me driving & told gear broke, not my fault,help plz
Vehicle has just randomly shut off while driving twice and luckily able to avoid accident. Over past couple years at random it will not start, all instruments have power just hear a clicking sound than after few times it ended up starting. Except today it will not turn over. Had contacted some dealers asking about problem and they were not helpful at all.
Car experiences intermittent ignition failure. While stationary with key in ignition, it will click but not start. We have replaced the battery, alternator, and starter but it continues to have issues starting over the past 3 months. Sometimes it will start fine, but other times it takes several tries over a period of 30 minutes. The mechanics cannot find the solution to this problem even when able to duplicate the issue.
The contact owns a 2009 dodge journey.the contact stated that while at a stop, the vehicle stalled without warning. The contact mentioned that the failure occurred on numerous occasions. The vehicle was towed to a dealer where it was diagnosed that the co sensor, the battery, and the ignition switch needed to be replaced. The vehicle was repaired but the failure recurred.the failure mileage was 39,000 and the current mileage was 63,500.
For several years, the vehicle has been stalling intermittently; at traffic lights, when slowing to use an exit ramp, when trying to pull over for an ambulance, etc... .also it intermittently increases to a high rpm for about 10 seconds or so, then returns to normal. This can occur at a constant speed on a level road. Dealer can not find the issue since no 'trouble' light is on. I see what seems to be a similar issue on an internet search, but have not found any cause. After several trips and several hundred dollars paid to chrysler dealers, nothing has been found and nothing has been suggested. The stalling in trafficis very troublesome as it may cause injury to my family. For this reason, the recommendation to drive it till something breaks is not acceptable as it may be the occupants that 'break'! the last time it happened for me (both the stalling and the revving) is reported below.
Car all of a sudden shuts off while driving down the street at various speeds.35-70 steering wheel locks, you have very little control. Very very dangerous has been hooked up to certified auto shop diagnostic computer all codes come back fine and they can not tell me why this happens. I already replaced crankshaft sensor to test if that was what was wrong with it. I am not going to go thru all these fixes for testing.dodge needs to do a recall on this problem. I called dodge direct to start a recall process.something needs to be done before a fatality happens!
The contact owns a 2009 dodge journey. When the key was turned to the on position, the engine failed to start. The contact was able to start the engine after multiple attempts. The vehicle was serviced under nhtsa campaign number: 14v373000 (air bags, electrical system); however, the failure persisted. The vehicle was taken to the dealer, but could not be diagnosed. The manufacturer was made aware of the issue. The approximate failure mileage was 10,000.
Tl-the contact owns a 2009 dodge journey.the contact stated that the vehicle failed to start. The failure recurred on multiple occasions. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable.the manufacturer was not notified of the failure. The approximate failure mileage was 50,000. Djr
The contact owns a 2009 dodge journey. While driving approximately 30 mph, the check engine warning light illuminated on the instrument panel and the vehicle began to overheat.the vehicle was taken to an independent mechanic for diagnostics. The mechanic advised the contact that the coolant engine recovery tank was fractured and would have to be replaced. The contact stated there was an orange spot that looked like the area was burned. The vehicle was repaired. The approximate failure mileage was 60,260.
The contact owns a 2009 dodge journey. While driving at 40 mph, the engine stalled. The vehicle was not diagnosed or repaired. The contact received a notice for nhtsa campaign number: 14v373000 (air bags, electrical system) and believed the failure was related to the recall. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.updated 09/03/15*ljupdated 10/26/2017
After driving home from my house to my mom, in the morning i went to start the car and it would crank on but not fully start. It's been doing that for the past three days can't move my car out of start because it's not fully turning on
The vehicle keeps overheating. I've added coolant. There doesn't seem to be a leakage stain in the garage or driveway. It happened yesterday after leaving the office for lunch. I barely made it home before the journey completely shut down. I allowed the engine to cool off, added coolant, and it wouldn't restart. I took a different car back to work and was able to start the journey upon returning home. I let it sit overnight and it started right up this morning. However, upon driving 15 minutes during lunch today, it overheats again. The red warning light appeared and the ding sounded. The journey coasted into my office parking spot where it will stay until i leave this evening. Hopefully, after adding more coolant, i'll at least be able to make it home.i will be trading this vehicle in asap!ps. The tire pressure light is always on, irregardless the proper amount of air in the tires.
The contact owns a 2009 dodge journey. After the vehicle was repaired per nhtsa campaign number: 14v373000 (air bags, electrical system), the vehicle failed to start after numerous attempts. The contact stated that the engine stalled twice without warning. The vehicle was towed to a dealer where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 143,389.
For the 2nd time since i purchased this car 2 years ago, i have lost power steering and had to pay to replace it.this car has been a lemon since i purchased it.first the head gasket blew, then i had to replace the radiator, then the ignition switch, now power steering twice.this car is nothing but a money pit.i tell everyone i know to stay away from dodge
The contact owns a 2009 dodge journey. Upon starting, the vehicle stalled. The vehicle was able to start on the fourth attempt. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 121,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start intermittently. The failure recurred numerous times. The vehicle was taken to an independent mechanic who tested the starter, alternator and battery, in which none were the cause of the failure. The manufacturer was notified but offered no assistance. The failure and current mileages was 41,000.
While driving to work the engine started making a clunking noise i stopped and checked under the hood the oil was very low it was not ready for an oil change yet and no lights came on i parked it and called tohave it towed, the dealer says it is not covered under the factory warranty because it does not transfer from the original owner i bought it used, there is absolutely no reason for this to happen on a newer lower mileage car and to not have chrysler stand behind it is unheard of.i have completed all required maintenance on a timely basis.
The contact owns a 2009 dodge journey. Upon starting the vehicle, it stalled. The vehicle was able to restart, but the failure recurred. The vehicle was not diagnosed or repaired. The approximate failure mileage was 108,000. Ma 10/19/15
The contact owns a 2009 dodge journey. While driving, the instrument panel lighting illuminated and the vehicle stopped in the middle of the road. The failure almost caused a crash. The vehicle was taken to multiple independent mechanics and dealers. The contact researched and found other vehicle's experiencing the same failure. The vehicle was taken to ganley chrysler dodge jeep ram (310 broadway ave, bedford, oh 44146, (440) 232-2121) where it was determined that the electrical and computer systems failed. The contact took the vehicle to an independent mechanic for a second opinion, but they did not have the equipment to clearly diagnose the vehicle. The manufacturer stated that they would document the contact's file; however, the vehicle was no longer under warranty and there were no current recalls. The contact stated that the failures occurred ever since the vehicle was purchased in 2015. The contact was informed to call nhtsa. The failure mileage was unknown.
I purchased a 2009 dodge journey new in 2008. For the most part did not have any problems with the vehicle until may of 2012. Beginning in may 2012, the car will intermittently not start. When attempting to start the car all i hear is a "click." my husband is a mechanic and has checked all connections, as well as replaced the relays. The dealership is unable to duplicate the problem. This has occurred at least 12 times in approx. 2 months. It is getting progressively worse with no solution available.
The contact owns a 2009 dodge journey. The contact stated that while driving at various speeds, the vehicle stalled and all of the warning lights illuminated. The vehicle was able to be restarted after several minutes and on some occasions the vehicle would have to be towed. The vehicle was inspected by a dealer or an independent mechanic. The manufacturer was not contacted. The failure and the current mileages were approximately 38,000....updated 04/25/13 the consumer stated the dealer flashed the power control module and advised to continue to drive the vehicle until the failure was constant or the code remained on. Updated 05/31/2013
There was a recall on the airbags & airbag module.. They supposedly replaced.. The electrical wire is now messed up bc the airbag light keeps coming on & off, the drivers side front door control lock to lock the car will not work, now engine light comes on & off and the transmission was replaced, all new components, driving the car on jan 4th 2020 & the engine just stops on me at traffic light..this car has had nothing but problems after problems from the 1st day i bought it from the sales agent that lied to me about everything.. There are recalls on my car that still never got replaced.. I am the new owner of this 2009 dodge journey sxt on (2/16/2018)..i was told i'm the 2nd owner, i am the 4th owner and was lied about if this car was in a accident.. It was in a accident to do with the transmission stopping and the ppl that had this car b4 me the report says it was side swiped passenger side on (10/18/2017)..found out more about the car i bought was in a major flood so someone didn't tell the truth & i was sold a car that has water damage & they covered it up and i been complaining since i bought this car... Something isn't right with this car & i got ripped off, this car the transmission stopped on me and i almost got in a bad car accident..i've had a mechanic at a dodge dealership tell me & my dad i was sold a car that has water damage etc... I am having problems with the airbag light on & off and this was a recall and should be redone, the engine light is faulty and the steering wheel and electrical still, along with the fob ignition switch..
The vehicle will not start intermittently. After several costly repairs the issue persists and the dealer and manufacturer deny knowledge of the problem or report that they cannot duplicate it. This seems disingenuous since all car sites i evaluated prior to this complaint list this same issue in abundance. I also have had to repair or replace the brake systems and am currently receiving warning lights for the esp and bas. The model year is poorly manufactured and the manufacturer is not taking responsibility. It has also been extremely dangerous (multiple incidence of stranding in the middle of winter without heat up to 2 hours with small children after which the car will miraculously start.)
I received a recall notice for my vehicle back in 2013 or 2014 regarding the wireless ignition node (win) module.chrysler recall number is: l25nhtsa recall number is: 11v-139.recall date is: march 1, 2011.i have had my vehicle completely shut off on several different occasions which has almost gotten me in a wreck.i have been fortunate to be able to get out of the way of traffic but the last two times this has happened i was barely able to avoid an accident.one time i was driving on a toll road in austin, texas and going over a bridge and had to pull as close to the center cement wall as possible and restart my vehicle and hurry to get out of traffic before i was hit.this last time that it happened i was driving on my way to work on again a busy 4 lane road and was able to pull into an entrance of an apartment complex and restart my vehicle.both times it has been a close call.my local dodge dealership keeps telling me that there is currently no replacement part available.this is becoming very frustrating and also very scary at the same time.can you please advise me as to when this replacement part might be available.like it said i have.
Purchased vehicle in 2010, test drove vehicle asked dealer to check the following components engine, brakes, transmission.dealer took car to a repair place stated everything was fine, went on with purchase.had a oil change not long after purchase facility mentioned front and rear brakes, rotors and calipers were bad..which i had noticed pedal to brakes were not engaging properly, severe safety issue.took to a second brake repair same problem.(s)on occasion engine stalls while driving, sometimes will not start at all.some electrical components do not work in the vehicle. Then driving vehicle home from store transmission dies, car will not go over 20 miles, almost hit from behind by another vehicle due to sudden loss of speed luckily about two minutes from home. Parked vehicle for a few hours car would not go in park or reverse.took vehicle to transmission repair, transmission tech examines transmission, transmission is defective and needs to be replaced.called manufacturer dodge/chrysler stated there was nothing that they were willing to do, same statement they have said to many consumers, without concern for buyers safety or inconvenience that their vehicles cause.please i need help this is the only vehicle that my family has, and i am concerned about all of our safety.
The contact owns a 2009 dodge journey. The contact stated that while attempting to start the vehicle it would not turn over. The contact tried approximately twelve times before it started. The vehicle was taken to a dealer who was unable to diagnose the failure. They also informed her that she should bring the vehicle in when it won't start. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 70,000. The current mileage was approximately 100,000.
Having unexplained starting issues with my dodge journey -- i am being told that i need a new tipm to make my car work.however, there are no parts available at any dodge/chrysler dealership.
I own the vehicle in question and have on several ocasions contacted the dealership neilson dodge in east hanover, nj where i purchased the vehicle from to fix the systems involvled in this recall, but to no avail. They have told me they do not have the parts to complete the repairs. My car has failed to start several different times and has shut off while i was driving once. There have also been a few times when the vehicle has started, but no electrical systems have worked execpt for the engine. I drive 60 miles to work per day on roads with speeds of 45-50 mph which creates a dangerous situation if the electrical system were to shut down. I am at a loss as to how to proceed and how that nhtsa can be of assistance to me.
For almost a year the doesn't start when it doesn't want to i get in the car and everything lights up and the engine just clicks i've had the starter replaced the battery the some module with new keys the shifter and nothing has helped im at a loss the car has been towed more times than i can count i've been stuck with my children in dark parking lots far from home it happens way to much and the fact that they cant fix this problem is ridiculous no one should have to deal with this i have now been in a rental for 3 weeks im sick over this i lost my car in sandy and bought this stupid one to replace that and now im trying to fix my home and a car i pay cash for.
My cars check engine light came on, had it hooked up to a find out what the code was. Came back the tipmwas defected.since i purchased this car back in 2010 i have had recurring problems with the car not starting at will.sometimes after sitting for an undisclosed time it will restart only to shut it off and have it happen again.i was told the tipm may very well be responsible for the problem. After contacting chrysler they stated they have no knowledge of the issue
After buying the car from the dealer we drove home and stopped to get gas. The car would not start. Finally after locking and unlocking the doors it started. Since then every day i drive it i continually have issues with it starting. Once while driving down the road it shut off and stopped. Almost caused an accident. Now i can not even get it started. I have a baby and rhought this would be a perfect vechile. I can nit trust it for the safety of my child and myself. I can not be stranded in the arkansas heat with a vechile that repeatedly has issues with starting or keep running while driving. I have had it checked and no one xan find an issue with the car. Very concerned with safety of car. Very disappointed.
The contact owns a 2009 dodge journey. While driving at any speed, the vehicle stalled and the engine light illuminated. The contact had to make several attempts to start the vehicle. The vehicle was repaired according to an unknown recall, but the failure recurred. The vehicle was taken to the dealer where it was diagnosed that there was a failure with the engine and pcm. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was not available. The failure mileage was approximately 146,557.
Not right,, transmission stopped on me driving, k & m dodge mechanic says it's not my fault that the transmission just stopped on me while driving, he said the 2 gear isn't there, this is 2 times now i almost got killed,to top that off i purchased this mused vehicle on 2/16/2018 & paid cash of $4,263.00i asked if this car had any problems bc i do not want to put any money into it..he told me & my parents only needed rear tires, i asked if it's neenin a car accident, he said no.. He said i will be the 2nd owner,, something isn't right, so i took it in on 2/17/2018 to get 2 new reartires & omg, are you kidding me,, this car didn't have any airbags, electrical system was messed up, had to have a oil change on 2/22/2018, then it went in repair shop on2/26/2018 for recall on airbags, then got it back on 3/26/2018, just for it to go back in on 4/1/2018 for a ball joint/tie rods/rotors/brakes front & back/ wheel alignment/new batteryyou got to be kidding me,, i am pissed as heck, found out i'm the 4th/5th owner,, it was in s car accident passenger side in oct 2017 car stalled on ppl, minor frame work, car is missing lots of parts, then i had to buy another tire front passenger side, key fob doesn't want to start car,,then i almost got hit driving bc ignition stopped on me driving,, then had starter replaced new on 8/26/2018to top that off on aug 28 car stalls again, friend comes over with meter to check out car statistics & says car needs the transmission control modular reset so i can drive, so then try to drive car on sept 5th, won't move, so i have to get rides, then on sept 12th start up, try to drive it & the car stops,tried to drive it back to k & m dodge on sept 12th 2018,, it's been there since that day bc not drivable, needs a new transmission, i can't afford bc i am on disibility (social security disabilty), i called a lawyer on 2/17/2018
The contact owns a 2009 dodge journey. The contact noticed smoke coming from the front of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the coolant reservoir was cracked and needed to be replaced. The vehicle was not repaired. In addition, the contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 88,693.
May 13th, vehicle would not start, lights come on, radio, but nothing from engine. Had aaa jump truck and installed new battery at sears. May 14th vehicle would not start again! lights come on, radio, but engine will not start. Took to repair place, they replace spark plugs, cleaned throttle. May 22nd back to repair shop, vehicle will not start, same exact issues. Replaced fuel pump. They called dealership and they said no warranty and they had no idea what the issue was with truck. May 29th vehicle having same issues, daily it takes 15 to 30 minutes for it to start. Take back to repair shop and they replaced the fuel pump again. Still daily the truck starts when it wants to. Same issue when you engage the key, lights and radio work, power is there, but engine will not start. Now driver window will not work. Informed that we need brakes and rotors for front of truck in may and no warning light, just severe shaking when you are braking. Scared to drive the vehicle for fear of being stranded or failure of braking system.
After starting up the vehicle, the radio and information display will not function at all. When the vehicle is then shut off the battery will drain rather quickly( within 8 hours) and kill the battery. If the battery is disconnected and then reconnected the radio and display will then work. This happens frequently depending on how many time the vehicle is started and stopped.my mechanic has traced it to the tipm ,totally integrated power module.
Something in the engine is causes the alternator to die. Iā€™ve gotten it changed 3 times within a year. The car has been having multiple issues since i purchased it. The file is to lengthy to upload
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start. The vehicle was towed to a independent mechanic for diagnosis but no failure was determined. The failure continued to recur intermittently. The dealer was notified and gave the contact several possible causes for the failure. The manufacturer was also notified and advised that they would look into the wireless control module but offered no further assistance. The vehicle was not repaired. The failure and current mileage was 31,116.
I've completed a complaint form before (earlier this year) regarding serious issues with the engine.since purchasing the car the issues with the engine has never been fixed. When starting the car the engine will not turn over to start.some times when turning the key fob the engine has no sound and there are no lights on the dashboard.other times the engine will click 5 - 10 times before finally starting.there is also issues with the battery.since 2008 the battery has been replaced 5 or 6 times - something is draining the battery.i've brought the car to 2 separate dealers and a mechanic for these issues.the dealerships could not find why these things are happening.the mechanic thinks its the alternator or starter or definitely something between the ignition switch and the engine.
The contact owns a 2009 dodge journey. On several occasions, the vehicle failed to start. The vehicle was repaired under nhtsa campaign number: 14v373000 (air bags, electrical system). The contact also stated that the brakes would wear excessively after being replaced. The contact also stated that the vehicle experienced a head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 70,000.
The contact owns a 2009 dodge journey. While driving 45 mph, the vehicle stalled without warning. The contact was unable to restart the vehicle. The vehicle was diagnosed at the scene by an independent mechanic who informed the contact of a camshaft position sensor circuit bank one failure. The vehicle was towed to the contact's residence. The vehicle was not repaired. The local dealer was not contacted for diagnostic testing or repairs. The manufacturer was notified of the failure. The approximate failure mileage was 89,000.
When driving, engine light consistently came on. Had vehicle repeatedly checked. It was determined manifolds were sticking. Had manifold module replaced. This solved the problem for approximately 3 months. Manifolds were again checked to ensure they were operating properly. They were and still are. However, engine light remains on indicating otherwise. Mechanic said it is a common "fluke" in the chrysler vehicles.
For the millenth time since purchasing this car in 2014 it failed to start again!!!i have had ever mechanic under the sun check electrical connections, batteries, starters, alternators, fuses etc. They find nothing wrong but the car continues to simpley not start. I've read a lot of people have the same problem with this car. Did anyone ever figure out why and what dodge is doing about it?sometimes it happens when my car is parked angled. Sometimes on flat pavement. I got stuck with my newborn daughter shortly after i purchased the car and went back to depaula dealer i purchased it from in albany ny and they apologized and said they checked everything and nothing is wrong with the car. I'm scared to be stuck with my kids somewhere and honestly tired of sending it to the mechanic only to hear they can't find anything wrong. Any ideas or directions to give the mechanic would be great. Does dodge actually have the answer and just don't want to issue a recall. I don't care if i have to pay to get it fixed. I just want to know what needs to be fixed!!!thank you
The contact owns a 2009 dodge journey. The contact stated that the vehicle could not shift out of park and the engine failed to start occasionally. The contact had to place the vehicle into neutral or make multiple attempts to restart the engine. In addition, the eps and abs warning indicators illuminated. The contact had to turn off and restart the vehicle to turn off the indicators and get the vehicle to operate normally. The vehicle was driven to atlanta west dodge jeep (1251 thornton rd, lithia springs, ga 30122, (770) 942-1102) where it was diagnosed that a brake sensor needed to be installed. The vehicle was repaired, but the failures recurred. The dealer installed a new starter, transmission sensors, and pcm module, but the failures recurred. The manufacturer was made aware of the failures and did not assist. The failure mileage was 94,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start intermittently. The contact stated that the started was replaced however, the failure vehicle was not taken to the dealer and was neither diagnosed or repaired. The manufacturer was not notified. The vehicle was not repaired. The failure and current mileage was 68,200.
The contact owns a 2009 dodge journey.the contact was driving 20 mph when the vehicle began to loose power abnormally. The brakes and power steering assist became inoperable, but the vehicle did not stall. In addition, the contact stated that the brakes were continuously wearing prematurely and had been replaced four times within a four year period. The vehicle was not inspected or repaired.the failure mileage was 63,000.the vin was unavailable.
The contact owns a 2009 dodge journey. The contact stated that the oil plug was leaking. The vehicle was taken to the dealer for diagnosis. The mechanic stated that the oil pan needed to be replaced. The vehicle not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000. Remailed 12/04/14*ljupdated 01/07/14*lj
The contact owns a 2009 dodge journey. The contact stated that she attempted to start the vehicle and heard a clicking sound, but the vehicle would not start. The contact had to turn the steering wheel in order to start the vehicle. The vehicle was taken to the dealer and they replaced the starter. The failure continued. The manufacturer was not notified. The failure mileage was 48,000 and the current mileage was 70,000.updated 07/06/12 the consumer stated the started was replaced twice.updated 07/12/12
The check engine light came on and the code said it was the intake manifold runner control.
At random times the engine will not start.it is not a battery problem, as all lights and radio work even when the engine will not turn. If you wait long enough it may start again. This is a safety issue as you never know when or where this problem will occur.
Drove approximately 2 minutes from home to children's school.car was running for about 10 minutes while i was parked.shut vehicle off, got out of car and there was a hissing sound and small amounts of smoke coming from the hood. I immediately called dealership where i purchased car (currently get oil changes done there) to explain the situation and ask if i could bring it in.they were approx. 1-2 miles from where i was.when i got there, the shop manager came out and opened the hood....the antifreeze reserve tank appeared to have exploded.the shop manager called a dealership to get a replacement tank and was told that there are 50 on backorder which leads us to believe there are others having a similar problem.he is waiting for the part to come in from ct today and once that's replaced will have to run tests to see why this happened.if there are 50 antifreeze tanks on backorder, can we find out if there should be a recall?
The contact owns a 2009 dodge journey.the contact stated that the vehicle would loose horsepower, drive sluggishly and would stall at anytime.in addition, a warning symbol in the shape of a thunder bolt would illuminate on the instrument panel sporadically.neither the dealer nor the manufacturer was notified of the failure and the vehicle was not repaired.the failure mileage was 77,000 and the current mileage was 83,000.updated 1/20/2012 *lnthe electronic throotle body unit was replaced. 01/30/12
While pulling the car into my driveway the car just shut down/died.i had no control of the steering.extremely frightening and thankfully this did not occur while at an intersection or on the highway.
The contact owns a 2009 dodge journey. While driving approximately 30 mph, the vehicle suddenly stalled. The failure recurred three times intermittently while the contact was driving at various speeds. The vehicle was taken to the dealer for diagnostics where the technicians were unable to duplicate the failure. The vehicle was not repaired. The approximate failure mileage was 30,000.
I purchased a 2009 dodge journey, used but only 40000 miles.in 8 weeks of owning ithas been in the shop 5 times, 3 times for the same reason a ticking in the engine.the most recent was corrosion of the crank shaft sensor. Really corrosion in a 2009 vehicle.there is also a grinding sound when i turn the wheel yet noone can seem to find the problem of that.i have already replaced the struts and mounts (thank god under warranty) that was a week after i had the car.i have a 15 month old and it scares me that something serious could happen when she is riding with me.i make just enough money to pay my bills and i am scared that something, now that my car is not under a warranty, will happen and i will be without a car.i am very disappointed with the service and quality i have gotten.my family has pretty much always owned a dodge vehicle and we have never had this many issues.i really wish someone from dodge would read this and give back to the people that spent their hard earned money on there product.
The contact owns a 2009 dodge journey. The contact was driving 45 mph when the vehicle suddenly caught fire. The fire department extinguished the fire. The insurance company inspected and stated that the fire was caused by catastrophic engine failure. The vehicle had not been repaired. The current and failure mileages were 65,428.
Carry it to the dealer due to anti freeze link and tire wont keep air. They fixed the thermostat both and fixed the antifreeze problem and did a great job i don't have no problem. What i do have a problem with i was charge $8.91 for a oring wa 07011001 i knew nothing about nor do i know why or what it was for wasn't told about it until it was done and time for me to pay for there services.but the problem am having now is it wont start and i see other owners having the same problem and no one from the company is trying to help us this is not our faultwhere can we get help....... Please help us.
The contact owns a 2009 dodge journey. The contact stated that the vehicle would not start. While examining the battery and various fuses, the contact noticed a spark coming from the engine.the contact was able to successfully start the vehicle. The failure recurred once more approximately one month later. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 57,300. The vin was unavailable.
Last date of incident was on october 16, 2014, this is the 4th time my vehicle has shut off while driving it.the first time it happened i contacted dodge whom stated there was no recall in re: ignition problems, interestingly enough a recall was posted within weeks, since that recall i have been contacted via mail stating parts have been ordered with no known delivery date for repairs.the last incident happened while i was driving too work exiting off the expressway during rush hour traffic on the ramp with vehicles behind me and my car just shut off again.when i contact dodge i am told there is nothing they can do i have to wait for parts and risk my life in the process due to they will not issue a rental car for this.per my conversation with dodge i want this well documented being i am driving a vehicle with major safety issues when it appears to randomly shut off the engine while driving, i have done everything stated in the recall letter so i may limit my risk, i have taken all keys off my key ring, i make sure key is well engaged when starting my car.unfortunately in my case this is not a help at all being i still am having episodes of my car stalling out in traffic.
The contact owns a 2009 dodge journey. The contact stated that the vehicle would stall intermittently when driving in colder temperatures.the vehicle was taken to the dealer who was unable to duplicate the failure. The manufacturer was not made aware of the failure and the vehicle was not repaired. The failure mileage was 18,000 and the current mileage was 29,000.
Electrical system failure due to wiring harness melting, radiator cracked because bracket for ac is connected too tight when car is manufactured, battery died prematurely because of failed wires, rotors warped causing car to shake violently when braking. All these problems and others for a car with only 60,000 miles. Have spent over $2000 to date in repairs that numerous people have had related to this vehicle. Based on online complaints and talking to mechanics who have worked on this car no one can believe that the correct electrical recall has taken place. There have been electrical recalls on vehicle, but not for most common failure. No one understands why brake issue has not been recalled and no one understands why the radiators keep failing without a recall. Will it take a serious crash? safety of the consumer is at risk. You pay $20,000 for a car and think it will last awhile. This car has major problems that are consistent from buyer to buyer.
The contact owns a 2009 dodge journey. While driving approximately 25 mph and approaching a stop sign, the contact depressed the brake pedal to the floorboard and the vehicle hesitated to stop. The contact drove the vehicle slowly to the dealer for diagnostics where the technician advised that the front and rear brakes were worn and would have to be replaced, as well as the rotors. The contact also noticed that the rear passenger side door was holding water in the interior and would leak from the bottom of the door when the door was opened. The vehicle was not repaired. The approximate failure mileage was 20,000.updated 01/24/12*ljthe consumer also stated in december 2009, the vehicle would randomly not start. After letting the vehicle sit for about 15 minutes, it would then start. There were problems with the transmission, exhaust pipes rusting, and doors holding in water. Update 01/27/12
I purchased this car in august 2010 (it is a 2009) and since then, i have had the vehicle in the shop 33 times.i have had to replace all brakes and rotors, had front passenger-side window motor replaced, driver-side is going out now, had leaking from the ceiling, replacing the cracked radiator right now, had the emergency brake fixed, needed new rods and bushings, fuel injectors run loud, there is a drone noise from the right side of the vehicle when going 1800-2000 rpm, electrical systems short out, had the electric throttle indicator light come on, car dies all the time, yet the battery is fine, ...bottom line, this is a lemon.i have the r/t model which the dealership likes to claim "is just the noisy one."that is a very poor answer towards a consumer.i take very good care of my vehicles and to put up with this is upsetting.i have spent over $3000 in repairs in the 2 1/2 years that i have owned this suv.chrysler has made no attempts to help with these common problems and i know that i will not support this company buy purchasing with them again.when i bought a journey...i didn't realize being able to drive it without problems, would be such a "journey."
In two years, five (5) times for brake problems. With 3,000 to 6,000 miles between each broke. Two times engine support mount. Two times with power train problems. Today (10/06/2011) the journey 2009r/t is in the service center of alberic colonchrysler/jeep in kennedy ave, san juan pr for the same problems and also : for the air conditioner system, suspension, motor cooling system problems,leaking grease in the back of the right front wheel. And guess!!!!!!, brakes again. Both, chrysler and the dealer has refuse to obey the law that says, they have to provide a vehicle in cases that repair least more than 5 labor days including saturday.also, to added more problems,[xxx](pr chrysler service manager), has refused to authorize the brake repair. Saying that is normal, that a brake system that was repair in 02/16/2011 needs to be repair again in 09/19/2011(22033 to 30200 m). I have being without transportation for three weeks, causing me an my family a lot of problems because, is our only vehicle for all the family matters including, that i am a cardiovascular patient." someone could tell me is these seems to look like a big juicy lemon " question is, who could help us with this giant abusive corporations?information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2009 dodge journey. The contact placed the vehicle in park she noticed that the engine began to surge without the accelerator pedal being depressed. The vehicle was taken to the dealership where the contact was informed that the vehicle could not be serviced for the failure. There were no prior warnings. The current and failure mileages were 14000.
The contact owns a 2009 dodge journey. While driving at 65mph the check engine light or traction assist light would come on and the vehicle would stop in the middle of the road. The contactwould drift the vehicle to the side of the road. She would waitapproximately ten minutes and it would restart, and other times the vehicle had to be towed to the dealer. The dealer ran a diagnostic test but there would be no codes showing and they could not duplicate the failure. The manufacturer was contacted several times and she was told whenever the failure happens take the vehicle back to the dealer for them to check the vehicle. The failure mileage was 39,500.
The contact owns a 2009 dodge journey. The contact stated that the vehicle would stall while driving at various speeds. The vehicle would also not start, intermittently. The vehicle was taken to an authorized dealer where it was repaired, but the failure recurred. The manufacturer was notified and referred the contact to the dealer. The failure and current mileages were 76,758. Updated 08/31/11*ljupdated 2/9/2012
Brake pads failed prematurely at 19529 miles (20% remaining). Rotors needed machined. Brakes should have a minimum wear warranty requirement. Also the front struts, tie rods and waterpump needed replaced.
The contact owns a 2009 dodge journey. While driving approximately 25 mph and approaching a stop sign, the contact depressed the brake pedal to the floorboard and the vehicle hesitated to stop. The contact drove the vehicle slowly to the dealer for diagnostics where the technician advised that the front and rear brakes were worn and would have to be replaced, as well as the rotors. The contact also noticed that the rear passenger side door was holding water in the interior and would leak from the bottom of the door when the door was opened. The vehicle was not repaired. The approximate failure mileage was 20,000.updated 01/24/12*ljthe consumer also stated in december 2009, the vehicle would randomly not start. After letting the vehicle sit for about 15 minutes, it would then start. There were problems with the transmission, exhaust pipes rusting, and doors holding in water. Update 01/27/12
The brake system is horribly undersized for the vehicle. Pads and rotors have to be replaced at every 13,000 to 15,000 miles? car has only 30,000 miles and i am having to replace the entire brake system again! also the car now has problems starting with the fob key. Sometimes it will start, sometimes it won't. Really disappointed with the vehicle and really do not feel safe in it. I am currently trying to trade it in or sell it due to the poor reliability.
My wife and i were about an hour from home when the brakes on our 2009 dodge journey started squealing very, very loud.i pulled over as soon as possible, got under the car to check.i could not see anything specific and let the car sit idle for about 30 minutes.as soon as i started to drive again, at less than 5mph, the brakes started squealing again, just as loud.i drove to a nearby firestone facility, described the problem and the put it on the rack to check the brakes.the journey had 29,400 miles on it.......and the brakes were completely, totally worn out!!they brought the brakes and rotor for me to see and the rotors were badly grooved.they said they thought the brakes were too small for the size, weight of the vehicle and i tend to agree, especially after reading other complaints online.i was told it would have been close to an act of suicide to continue driving the journey and i agree.this is outrageous!! and from what i read, dodge is well aware of the problem but nothing has been done.i am now 08t $300, and could have been involved in a bad accident from failure of the brakes.
I received a recall notice for my vehicle back in 2013 or 2014 regarding the wireless ignition node (win) module.chrysler recall number is: l25nhtsa recall number is: 11v-139.recall date is: march 1, 2011.i have had my vehicle completely shut off on several different occasions which has almost gotten me in a wreck.i have been fortunate to be able to get out of the way of traffic but the last two times this has happened i was barely able to avoid an accident.one time i was driving on a toll road in austin, texas and going over a bridge and had to pull as close to the center cement wall as possible and restart my vehicle and hurry to get out of traffic before i was hit.this last time that it happened i was driving on my way to work on again a busy 4 lane road and was able to pull into an entrance of an apartment complex and restart my vehicle.both times it has been a close call.my local dodge dealership keeps telling me that there is currently no replacement part available.this is becoming very frustrating and also very scary at the same time.can you please advise me as to when this replacement part might be available.like it said i have.
Heater went out in the winter. Went to dealer and told me it was the heater core. Due to this i could not get the heater core replaced at the time because the part is on back order by 125. So this seems to be a problem with more than 1 vehicle so need to check into this more but i believe that it should be a recall part.
Purchased 2009 dodge journey in september. The first weekend after purchasing the vehicle i loaded my canoe onto the roofrack. About 45 minutes into the trip the roof rack ripped out of the roof of the vehicle. Lost the canoe luckily there was little traffic and nobody was hurt. After further inspection realized dodge used self-tapping screws instead of bolts on the roof rack. This is a very dangerous condition. I contacted my dealership and they told me self-tapping screws is standard on all dodge roof racks and the roof racks were not designed to carry anything besides luggage boxes. I filed a complaint with dodge about this and they came back with the same answer over a month later. Today i received an estimate for the damage totaling just over $2700. However that is nothing compared to what could have happened if it would have broke 20 minutes earlier while i was driving faster on the interstate with heavy traffic.
I have an 09 dodge journey that has issues from day one.1st the a/c broke.they fixed it that was only 2 weeks after i bought the car.the car was new and bought in 01/2009.at a little over 12000 miles my brakes were gone.i had to rotate rotors and put new brake pads. Ever since then i have had to change the pads (2 times the rotors completely all other times rotating the rotors)5 more times. I have called chrysler and all they have done is made the warranty to 36000 miles but that is not fixing a problem.i have gotten online and researched.i am not the only one having this problem .there are thousands of others and there are actually lawsuits out there for this reason.i was in a fenderbender in dec. 2010 and i can not help but wonder if i would have had brakes there were 100% if it could have been avoided.with all the complaints i am wondering how much it will take for a recall or something to be put into effect.i hope it does not take people getting killed for this to be corrected.
The contact owns a 2009 dodge journey. The contact stated that the front passenger touched the radio and burned her hand. The vehicle was taken to the dealer for diagnosis. The technician stated that there was a short in the radio/dvd receiver and in the door control module. The technician stated that the door control module and the radio/dvd receiver would have to be replaced. The manufacturer was made aware of the failure. The vin was not available. The vehicle was not repaired. The approximate failure mileage was 54,000.
Master window switch quit working,bought a new switch that didnt fix it and so i did some research and see there was a recall on these vehicles for the copyright 2011, chrysler group llc, all rights reservedfebruary 2011dealer service instructions for:safety recall k07front door wiring harnesses2009 (jc) dodge journeynote: this recall applies only to the above vehicles built from november 01, 2007 through november 07, 2008 (mdh 110122 through 110723) which also effects my lighting and possibly airbags . I have children that's not acceptable .
The car was scanned several times.it has electrical defects and shows up 17 codes, must of them active.brakes lights and control panel don't works.when we open only the second row door,lights don't work, but if you open any front door then we have lights. Also, we have problems with the entertainment center.it was changed by the dealer a couple of times but still showing the same problem.all the dashboard lights was changed by the dealer but until now we still having the same problem, for example, gas meter goes on and off, mph meter and tachometer goes down and up while the car is moving on the road. A couple of times we were unable to turn on the car after a lot of tries. Car dealer changed battery of the car by june/2012.when this happen while driving the car i feel so insecure cause i have a 4 year old child and i afraid something bad happen to my child and me.its so weird seen all the dashboard lights going on and off while driving, its like the car turned crazy.
Rear parking, backup and licensed plate lights stop working due to wires broken inside the harness coming from vehicle to rear door, all the wires were broken inside the wire loom at top of the rear door to the vehicle, this is a common problem with this vehicle, the wires break depending how many times the rear door is open/close. Stranded cable wires use in this place are bad quality, like 7 wires inside the cable.
This is not the first time this has happened.my windshield wipers come on by themselves and will not turn off, had to remove fuse.as i was driving home from work they came on and wouldn't turn off.then the turn signals, headlights, and dashboard lights stopped working.this car has a mind of its own and these work when they feel like it; meaning they come and go, working one second then not the next, then working again....usually they don't work and stop for a long period of time then eventually work again like nothing happened.this time i'm not so sure how long it is going to go on because it is worse and ongoing. I am finding just how dangerous it is not to be able to use turn signals, etc. I am unable to drive to work now because of the headlights!and now the rain is coming in and i am not going to be able to drive without headlights or wipers.there should be a recall on this - there are sooo many complaints!if something happens to me or my children or grandchildren there will be a lawsuit filed as there is no reason for this not to be recalled with all the complaints and danger it entails.complaints i have read are about air bags not deploying, cars stalling in the middle of driving down the road, etc.this is totally absurd!!!!!and as bad as my car is getting these problems won't be far behind.i do not have the money to dole out for this being a single mom as it is a costly fix, which is exactly why they refuse to recall i am sure!!
Wipers come on and want stop. Signal lights want work while wipers are going .dash board dims also which makes it a hazard to drive .car has been to the dodge dealer three times and they say that its the tipm module and its $1500 to fix. It is happening more often now. I gotpulled over by the police and he told me to park the its my only transportation i think dodge need to fix this problem u can google dodge complaint and i am not the only one having this proble
The contact owns a 2009 dodge journey. The contact stated that the brake lights failed intermittently. Additionally, the horn activated independently, the right turn signal was inoperable, and the tailgate failed to operate as designed. The contact also stated that the vehicle stalled while stationary and idling. The contact who works as a certified mechanic diagnosed the vehicle with a failure of the tipm. The vehicle was not repaired. The manufacturer was not made aware of the failures. The approximate failure mileage was 115,000.
I was stationary in a parking lot. My vehicle has electrical problems when it gets below 50 degrees f. All of my dashboard warning lights come on and my gauges won't register including my fuel, rpm, and speedometer. My turn signals won't work and neither will my emergency hazard lights. My door locks and window controls work intermittently when this happens. My navigation screen/back-up camera will not work and my wiper blades and headlights stay on even though the controls are set to off. My wiper spray nozzles won't work and neither will my high beams. It will stay like this until my vehicle warms up, usually about 20-30 min. I am a nurse and often have to take call at night, so sometimes i don't have time to let it warm up. I have had to download an app that will tell me my speed and pray i don't get into an accident. I have taken it to the dealership multiple times and they can never find the culprit so it just wastes my time and money.
I took the vehicle in to my normal mechainc because the taillight keeps going out & i have a bas light that keeps coming on which when on means i can't ue the cruise control.i'm also having issues with the ignition where it sometimes won't start, just clicks & when that occurs you have to put it in gear take it out & then it'll start up.my mechanic told me the tailight & all the other issues can be attributed to a bad pcm & i had to take it to the dealer.as i investigated these issues i noticed that most of these electrical issues are being posted as recalled items, but when i contacted the local dealership & dodge directly they tell me no.how can all of the same things that are being recalled be happening with my vehicle & none of that be recalled work that needs to be done?
When a certain light appears it causes my brake lights to go out. I have been pullover multiple times and almost in accidents because of this. I have children. I have replaced multiple bulbs for nothing. This car has been an safety hazard. I worked sooooooo hard to pay off i should be able to have a safe reliable vechile. I am a cna i have clients that i need to transport and i cant which is causing me to be broke because i cant work. If you have a heart please please help me and my family.
Issues i have had so far:'car was on and running, in park, couldn't move it from park to drive. Had to turn car off and back on to 'restart' the main computer that controls all that'the headlights, visor mirror lights, dashboard main light flickered worse than any other times (this happens most frequently)'the following dashboard lights would light up like a christmas tree: brake, eap bas, abs and the one that shows slippery conditions'odometer would go from 0 to 100 and back and forth like it was possessed many, many times'dings and whatever noise is made when all the above dashboard lights flickered on and off'random lock/unlock of doors'radio would randomly shut off and come back on* had to be jump started 3 times as my 13 month battery was drained to nothingtook to local dodge dealer, all they did was replace my 13 mon. Old battery and ignition fuses and sent me on my way without the issue being fixed.all the above has happened in motion or stationary except trying to move from park to drive was stationary.i posted video of this on my youtube channel (https://www.youtube.com/watch?v=mkqq1ym7shu)i strongly feel this is a faulty tipmreferences that have same issue as i do:https://dodgeforum.com/forum/3rd-gen-durango/379400-tipm-recall-coming.htmlhttps://dodgeforum.com/forum/3rd-gen-durango/379400-tipm-recall-coming-3.htmlhttps://www.chrysler.com/webselfservice/fcanorth/vininputform.jspi also contact an online mopar representative on this issue and all they said was 'since my vehicle is over the 36,000 factory warranty, it does not matter who owns the vehicle. If there is a common issue due to a defect and not some external sources. I would recommend keeping your receipts if this ever does become the case we will send out a letter and you can submit for reimbursement.'so basically i am screwed!
I purchased a 2009 dodge journey (vin: [xxx]) on september 19, 2011 from the stetler dodge car dealership in york, pa.it was a certified pre-owned car.since that day i bought the car i have been back there over4 times for various problems.the first time was about 2 weeks after i purchased the car (10/3/11), but this last time was it for me.the car makes a hissing noise when i press the brakes, not all of the times but a lot.during the winter months, i hadn't noticed anything else occurring along with the noise, but i had still taken it back to the dealership not long after i bought the car.i was told that it was nothing because they couldn't hear the sound.so, when it got very hot, i turned the air conditioner on in the car.i noticed that if i take a long trip, about an hour or so drive on the highway, a fume/gas smell is released into the car when the air it on.i took it to the dealership on 7/10/12 for this issue.they couldn't get the smell to occur, but i told them that it happened after i took long trips.there is also a grinding/humming noise that occurs sometimes while driving and it happened twice when they were driving it with me in the car, but they don't know what the problem is they say.i was told to bring it back if the problem got worse, even though i had already told them it was already getting worse, that's why i took it in.the steering wheel shakes when i press the brakes.the brakes and rotors are not good.the gear shift moves easily without the brake being pressed so it will go into park while driving.the car finally stalled while driving on july 25, 2012.it's in the shop again.they say a box or case is leaking badly and needs to be replaced.countless other problems but not enough character space allotted to tell.i have 3 pages of problems. Scared to drive this car.want my money back now.help!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2009 dodge journey. The contact stated that one of the seams on the gas tank was splitting in half and leaking fuel. The check engine light came on. When the contact took the vehicle to the dealer, he was told about the crack in the gasoline tank. When the dealer applied pressure to the system they were able to see the fumes coming from the leak. The vehicle was being repaired at the time of the complaint. The failure mileage was 30000 and the current mileage was 40000.
Car has had to have brakes multiple times for excess wear and problems with caliper, engine runs rough and hesitates to accelerate at speeds over 45 miles per hr, checkengine comes on and flashes and the goes solid, codes show up as po202 with definition of cylinder 2 injector electrical circuit unit had a fault lodged or was disconnected for predetermined time. This car is costing me an arm and leg
The check engine light came on and the code said it was the intake manifold runner control.
Vehicle will stall without warning for no apparent reason at any speed.on oct 3, 2014 i was taking my child to school when the car stalled in an intersection.after the light turned green i proceeded to the intersection and stalled upon entering the intersection.i was able to put the car in neutral and restart within ~10 seconds.this issue repeated itself at least twice while en route from my home to a nearby service shop (foltz auto) which determined there was no issue the battery or ignition. On 10/5/14 i took the vehicle to heritage chrysler (21234) and had the car serviced for two reasons:the main reason was the above issue and a secondary issue was the main odometer (not the trip odometer) at some point had reset itself leaving a display of an incorrect mileage much lower than the actual mileage. The dealer could not recreate the stalling issue or offer any solution, but noted that another electrical issue was causing the odometer to display an incorrect mileage; the fix was to replace the instrument cluster assembly.after having the instrument cluster replaced, the issue did not reoccur until 12/26/2014, when the car stalled three times without warning at ~40 mph, leaving the car completely "dead" each time, and once causing the car to veer quickly towards another car as i was in the process of turning the wheel around a slight curve when the car locked up.the car restarted in neutral and continued on in each incident until i was able to safely reach my home - i did not further drive the car.my concern is that the manufacturer knows, or show know, of multiple issues where this model and model year vehicle has randomly stalled without warning and can not offer a solution to the problem.consumers are left to guess which repairs to undertake at significant expense, while driving a car that could continue to have the same issues.
Brakes, allignment, drive shaft was bent...4th set of tires purchased in feb. 2013gas tank & fuel pump needed replaced april 2013caliper locked up causing fire, vehicle needed to be towed may 2013.
While driving the engine caught fire.dealer says it is not covered under recall.even though i see other dodge journey recalls of same fire being recalled.
The contact owns a 2009 dodge journey. The contact stated that the fuel gauge failed to operate properly. When the vehicle was filled with fuel, the fuel gauge displayed as empty. While driving 30 mph, the vehicle shut off without warning. The contact was unable to restart the vehicle and had it towed to a parking spot. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 109,000. The vin was unknown.
I have a 2009 dodge journey sxt and im having a intimate fuel pump problem. I read that the tipm may be a recall and wondering about it
The fuel gauge stopped working causing low fuel to flash all the time and the check engine light to stay on.transmission tries to shift into another level at approx. Speed of 35 to 40 mph causing bucking o resurging motion.
I have a brand new 2009 dodge journey. The steering makes noise, interior lights don't work, hazard lights don't work, locks malfunction, alarm malfunctions and won't turn off...i brought it in to have the steering issue looked at and was told they need to keep it for at least a day to fix it. They refuse, however to give me a rental until they find a diagnosis, which they now tell me will take at least 2 days. So, i'm driving around with a car that has one thing after another breaking on it because i can't afford to go 2 days without a car. I have to work. They don't stand by their product and it's going to cause problems for many consumers.
I have a 09 journey, bought a year ago.brakes front and back have had to be replaced and need replacement again.interior lights dim when wipers or other electronic controls are operated.engine makes noise as though the lifters aren't getting oil--had it in shop for that and they can't find anything and it is getting worse.right side front wheel sounds like bearing is having issues too.product is dangerous--brakes and not being taken care of under warranty--dealer, have 26,000 miles on it
Interior dash lights dim or turn off completely when wipers or other electronic controls are operated. This has happened numerous times.
The contact owns a 2009 dodge journey. The contact stated that the vehicle experienced trouble starting. The vehicle was taken to an authorized dealership where it was repaired. A few months later, the vehicle still had the same problem. Also, the contact stated that the driver side door would not lock unless it was locked manually inside the vehicle. The vehicle had not been inspected at the time of the complaint. The failure mileage was unknown. The current mileage was approximately 88,000.
I have a brand new 2009 dodge journey. The steering makes noise, interior lights don't work, hazard lights don't work, locks malfunction, alarm malfunctions and won't turn off...i brought it in to have the steering issue looked at and was told they need to keep it for at least a day to fix it. They refuse, however to give me a rental until they find a diagnosis, which they now tell me will take at least 2 days. So, i'm driving around with a car that has one thing after another breaking on it because i can't afford to go 2 days without a car. I have to work. They don't stand by their product and it's going to cause problems for many consumers.
The contact owns a 2009 dodge journey. The contact stated that when the fob was placed in the ignition, the engine did not start. The vehicle was previously repared per nhtsa campaign number: 14v373000 (air bags, electrical system); however, the failure recurred multiple times. The contact was also experiencing electrical failures throughout the vehicle. Also, both side view mirrors were not working, in addition to all of the door locks, master control unit, and child safety locks. The vehicle was unable to detect that the driver's side door was open. Also, the passenger side windows were nonfunctional. The vehicle was taken to the dealer where multiple repairs were made on several occasions. The mechanic replaced numerous modules, fuses, and relays; however, the failures recurred. The manufacturer was not notified of the additional failures and there was no further repairs or diagnostic tests. The failure mileage was 35,000.
The contact owns a 2009 dodge journey. The contact stated that the key was difficult to turn over and start the vehicle on numerous occasions. The contact heard a loud clicking noise. The contact had to make several attempts to get the vehicle to start. The vehicle was taken to an independent mechanic who diagnosed that there was an internal electrical failure. The contact referred the contact to an authorized dealer. The contact indicated that the front driver and front passenger side windows were not able to wind up and down due to the electronic control failure on the driver side door. The contact also was not able to use the key fob and manually press the lock and unlock function. The contact had to use the key to lock and unlock the doors as the failure progressed. The vehicle was included in nhtsa campaign number: (electrical system). The contact was to call an authorized dealer to schedule the recall repairs. The manufacturer was not notified of the failures. The vin was invalid. The approximate failure mileage was 88,000.
Car leaks,right rear door lock will not always lock, alarm will not cut off, car makes a funny noise when turning, car quit and finally got it started, pulls to left, doors will lock and will take approx. 2 minutes for it to unlock, misses when pulling.
The contact owns a 2009 dodge journey. The contact stated that the driver side door controls failed to unlock all of the doors. As a result, the contact had to manually unlock the doors. The vehicle was taken to an independent mechanic for diagnostic testing and the harness was adjusted. The contact referenced nhtsa campaign number: 10v658000 (electrical system), but the vin was excluded from the recall. The manufacturer was not notified. The approximate failure mileage was 97,000.
2009 dodge journey. Consumer writes in regards to transmission failure. *ldthe consumer stated the transmission failed. The doors wouldnot lock and the tires blew out, as there was no tread on them.
I had to replace my front and back brakes, and had 4 rotors resurfaced on an 18 mth old car, with 16,373 miles on it.i had to pay $638.58 for it, 426 of it was labor. This should not be normal for a new car.
I purchased this car in august 2010 (it is a 2009) and since then, i have had the vehicle in the shop 33 times.i have had to replace all brakes and rotors, had front passenger-side window motor replaced, driver-side is going out now, had leaking from the ceiling, replacing the cracked radiator right now, had the emergency brake fixed, needed new rods and bushings, fuel injectors run loud, there is a drone noise from the right side of the vehicle when going 1800-2000 rpm, electrical systems short out, had the electric throttle indicator light come on, car dies all the time, yet the battery is fine, ...bottom line, this is a lemon.i have the r/t model which the dealership likes to claim "is just the noisy one."that is a very poor answer towards a consumer.i take very good care of my vehicles and to put up with this is upsetting.i have spent over $3000 in repairs in the 2 1/2 years that i have owned this suv.chrysler has made no attempts to help with these common problems and i know that i will not support this company buy purchasing with them again.when i bought a journey...i didn't realize being able to drive it without problems, would be such a "journey."
Brake light comes on when braking, new suv and the front brakes has worn out after 18,000 miles, dealer says the shoes aresoft from the factory. Brake light flashes when braking.
The contact owns a 2009 dodge journey. The contact stated while attempting to drive in reverse out of a parking space, the vehicle lunged forward without any warning. The vehicle was taken to the dealer who diagnosed that the power train unit was defective and needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 55,000.
The contact owns a 2009 dodge journey. The contact stated that while driving 35 mph, a loud explosive noisewas heard from the engine. Immediately, the steering wheel became inoperable. The vehicle was towed to the dealer, who advised the contact that the power transfer unit failed and needed to be replaced. The dealer replaced the power transfer unit however, the failure recurred. The vehicle was taken back to the dealer who then advised the contact that the clutch, seal transmission seal and the differential were fractured. All components were replaced. The manufacturer was notified and a claim was filed. The failure mileage was 16,888 and the current mileage was 17,100.
I purchased the car in january of 2014 from a used car lot (which i will never do again) and it was sold with transmission leaks. I just found this out after taking the car in for a hole in one of the coolant hoses less than a month ago because it wasn't leaking on the ground. I started hearing a grinding, squeaking and ticking sound that my mechanic couldn't figure out. I just had the breaks done so they are essentially brand new. I had to have the tires replaced because they were worn to the thread. Going up a hill yesterday, i heard a loud noise and then the car wouldn't move. This left me in the middle of the road blocking traffic with 5 children in the car. Turns out there's a cracked transfer case. Sounds like there are many others like me out there having similar problems with this particular year make and model and a recall is in order....again!!!!
My 2009 dodge journey has not regularly started for over a year off and on.when turning it to the starting position it will just click.it will never start in park and after much research i have found that putting it into neutral would start it which worked for a little over a year.now over a year later of putting it into neutral to start i am finding that its not working any longer.i have had this vehicle since 2012 so only a year after i bought this i started having the problems.in 2013 i replaced the starter and it didn't start 2 hours after replacing it.i have researched and have seen i am not the only one with this problem.i am a mother of 3 kids and can not be stranded someplace because chrysler doesn't want to take the responsibility to recall the problem and fix it!! this problem needs to be fixed for all of us experiencing it!! why hasn't it?
The contact owns a 2009 dodge journey. When the key was inserted in the ignition switch, the parked vehicle did not start. The vehicle made a clicking sound. The contact had to shift into neutral in order for the vehicle to start. The contact also stated that the failure occurred approximately ten times in the past. The vehicle was taken to an independent mechanic who diagnosed it as a neutral safety switch failure that needed replacement. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 134,000.
The transmission has been shifting very rough. After taking it to the dealer and "no engine light no problem" was determined today the car refused to accelerate but was revving a lot and temporarily lost the drive gear while i was driving!!!.. I had to park the car and walk home and get the car towed back.
Car started making whinning noise then gears wouldnt shift, then they would, n when they did they shifted hard making car jump, almost hit a car when i was driving home, as well as a parked car when i tried to park and car jumped real hard again.. Definitely not safe car has 92000 miles on it and they say its in warranty 4 lifetime but only by original owner, so i guess im the 3rd owner since i brought from a dealership... Please help
The contact owns a 2009 dodge journey. The contact stated that the vehicle took numerous attempts to start. Occasionally, the transmission needed to be pulled in order for the vehicle to start. The dealer diagnosed and repaired the vehicle, but the failure recurred. The vehicle was brought to an independent mechanic who diagnosed that the ignition switch sensor was faulty. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000. Ma 10/2the consumer stated a sensor was replaced on 9/8/15 the vehicle now starts on the first try.updated 10/08/15
''tamara recall ''the pcm it's been getting very hot and messing up my computer system. I've bought 3 times and keeps on messing up my computer systems and cannot even transfer power to the alternator. This therefore make the car battery die on me when the car is in motion. It happened 3 times and one was inhe middle of no where.
Writing in regards to a recall issued for 2009 dodge journeys on date 10/9/2008. The recall is chrysler recall h33 that began on 11/10/2008. This recall addresses the powertrain control model/fuel pump relay. My vehicle is stated to have not qualified for this recall but is currently having the same dysfunction listed in the recall and is not operable. My vehicle has been diagnosed and needs a powertrain control module replacement due to malfunction. The malfunction occurs when the vehicle is powered on, when in motion, and when trying to drive.i spoke with debbie at chrysler today and she informed me that my vehicle did not qualify for the recall h33 replacement of this part as identified by vin, although my vehicle was manufactured within the same dates, make, model and year.
I have had a 2009 dodge journey for only six months , it has a vtect transmission in it and just completely went out with now warning signs or nothing . Its hard for me to believe that there is not a recall on these kind of transmissions from what i have been reading ...now i'm out about $10,000 dollars..
Rotors and brakes went out at 36,000 and had to be replaced due to being too small for the vehicle. Of course this was just out side of warranty. Recall was called after we replaced them. Went out again at 45,000 and again at 85,000. I had a knocking noise from under neath and took it in and it was covered under power train. Had to take it in again at 40,000 knocking noise again and luckily it covered under power train. At 45,000 my journey wouldn't start and just didn't know when it would start 30 minutes to an hour. This has happened several times and was told it was the key ignition control and that they are back logged and couldn't replace it but charged $100 for diagnostic again and have had to take it in again since. At 75,000 i was left stranded due to over heating and had to take it in again and it was the temperature control sensor. Brakes went out again at 95,000 and now at 107,00 the check engine light is on and did a diagnostic and it's the throttle runner control is stuck open and unable to get it in until a week later due to the dealer to busy. I think this has gone on to long with these dodge journeys and it's time for some recalls on them. I will never but a dodge again!
The fuel gauge stopped working causing low fuel to flash all the time and the check engine light to stay on.transmission tries to shift into another level at approx. Speed of 35 to 40 mph causing bucking o resurging motion.
The contact owns a 2009 dodge journey sxt. The contact stated that without warning, the vehicle would not start. The exterior and interior lights work without any difficulties. The contact have to wait 30 minutes before the vehicle would start and over time it lost power and began to make a knocking sound. The brake pads and the rotors also began to wear excessively. The dealer was notified and stated that the vehicle needed a starter, brakes, brakes pads, rotors, battery, and struts. The dealers estimated repair cost was $2,000 at the contacts expense. The contact replaced the brakes, brake fluid, transmission fluid, and the front rotors for $738.23. The manufacture was not notified of the failure. The failure mileage was 30,000 and the current mileage was 80,000.
The contact owns a2009 dodge journey. The contact stated that the transmission hesitated at acceleration, the engine overheated and the transmission fluid was leaking from the vehicle. The vehicle was not taken to the dealer for inspection or repairs.the manufacturer was not made aware of the failure. The vin was not available. The approximate failure and current mileage was 177,000.
The contact owns a 2009 dodge journey. While the vehicle was parked, the check engine warning light illuminated on the instrument panel. The dealer performed a diagnostic test and stated that there were pieces of metal in the transmission fluid pan. The dealer reset the check engine light accordingly. The contact also experienced brake failure in the past and the vehicle was repaired on three separate occasion for brake failure. The approximate failure mileage was 20,200 and the current mileage was 28,000.
The contact owns a 2009 dodge journey. While driving 30 mph, the vehicle started to smoke. The contact coasted the vehicle over to the side of the road. The vehicle was towed to a dealer the next day, where it was diagnosed that there were a crack in the power unit case that needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,379.
The contact owns a 2009 dodge journey. While the vehicle was stopped at a stop sign, the driveshaft made an abnormal noise. The vehicle was taken to a local repair shop where the contact was informed that the transfer case needed to be replaced. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 203,000.
The contact owns a 2009 dodge journey. While driving 70 mph,the gear shifter was inadvertently hit and switched into neutral. The contact mentioned that the failure occurred multiple times. The contact mentioned that the gear shifter was loose. The vehicle was taken to dick scott chrysler dodge jeep ram (684 ann arbor rd w, plymouth, mi 48170, (734) 451-2110) where the contact was informed that there was no failure and was how the vehicle was designed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000.
For several years, the vehicle has been stalling intermittently; at traffic lights, when slowing to use an exit ramp, when trying to pull over for an ambulance, etc... .also it intermittently increases to a high rpm for about 10 seconds or so, then returns to normal. This can occur at a constant speed on a level road. Dealer can not find the issue since no 'trouble' light is on. I see what seems to be a similar issue on an internet search, but have not found any cause. After several trips and several hundred dollars paid to chrysler dealers, nothing has been found and nothing has been suggested. The stalling in trafficis very troublesome as it may cause injury to my family. For this reason, the recommendation to drive it till something breaks is not acceptable as it may be the occupants that 'break'! the last time it happened for me (both the stalling and the revving) is reported below.
While driving along the highway, with cruise control on, the vehicle lost power and decelerated. The etc and traction control lights came onthe dash. After pulling to the side of the road the vehicle was restarted. After being restarted the vehicle drove normally. This scenario has happened three times at highway speeds and once during acceleration. Around the same time of onset with the power loss issue the vehicle will not start intermittently. Sometimes it starts after several minutes, sometimes it does not start for several hours.
Parking sensor in transmission that sends a signal that car is in park not working i properly may be a huge issue because when you are in drive and sitting it gets stuck in park. Then takes off no warning.if me o our anyone in my family is injured i will be the one to help settle a law suit with chrysler. I spoke of this problem to the dealer while it was under warranty the rep. Said i had to leave my car there till the problem duplicates.this is a expensive car and my only transportation which is why i had the warranty . The other issue is when sitting at the light the brakes slip causing the vehicle to lunge forward.this is even after replacing the brakes at the dealership the vehicle is a money pit. The consumer takes the bill or could lose their life messing with chrysler.
The car power will fluctuate with the rpm going up and down when trying to accelerate. New trhottle body with tps sensor, intake air sensor and gas pedal sensors were replaced and still having the same issue. The engine problem light is on also the electric throttle control system light is on. The vehicle has only 83000 miles. Active codes are p0642, p2138, p0335 & p0113. The car is dangerous to drive due to speed fluctuation.
While making a left hand turn, i felt the car jerk several times as though i was using anti-lock brakes.this was confusing since i did not even have my foot on the brake.seconds later i heard an almost grinding or dragging noise.i pulled over into the first empty lot i found and checked the tires, got down and checked under the car for anything hanging that could have been dragging on the ground, found nothing that looked out of the ordinary.i thought then that there may have been snow or ice around the tires since it had snowed the night before.i proceeded to get back into the car and drove approximately three minutes and the noise got louder.i drove to my mechanic which was another 5 minutes away.he was amazed that the power train seemed to explode from the inside out.in all his years of fixing cars, he said he had never seen anything like it.we've read many recall notices for the power train yet no one is willing to help with this recall.since we bought the car used, they say that the recall is not transferable.this is total bull since it is approx $2400.if this was a defective part, there should be no reason why we would be responsible to have it repaired.something must be able to be done.i would even be willing to pay half the bill but not the entire bill since it must have been defective to start with.i have been without a car now for four weeks and have become a burden to friends and family, needing rides to and from work.i am very upset with dodge for not even attempting to meet me half way.i was under the impression that they were a reputable company.unless they can help in some way, i will never purchase another dodge and discourage anyone else to also.
The contact owns a 2009 dodge journey. The contact stated that the power steering return hose failed. There were no warning indicators illuminated before or after the failure. The vehicle was not taken to a dealer. The contact diagnosed the vehicle himself and determined that the faulty part was the power steering return hose. The vehicle was not repaired. The manufacturer was notified of the failure. The contact wanted his vehicle included in nhtsa campaign number: 16v273000 (steering) because he believed the failure was relevant to the recall. The vin was not provided. The approximate failure mileage was 97,000.
Purchased vehicle in 2010, test drove vehicle asked dealer to check the following components engine, brakes, transmission.dealer took car to a repair place stated everything was fine, went on with purchase.had a oil change not long after purchase facility mentioned front and rear brakes, rotors and calipers were bad..which i had noticed pedal to brakes were not engaging properly, severe safety issue.took to a second brake repair same problem.(s)on occasion engine stalls while driving, sometimes will not start at all.some electrical components do not work in the vehicle. Then driving vehicle home from store transmission dies, car will not go over 20 miles, almost hit from behind by another vehicle due to sudden loss of speed luckily about two minutes from home. Parked vehicle for a few hours car would not go in park or reverse.took vehicle to transmission repair, transmission tech examines transmission, transmission is defective and needs to be replaced.called manufacturer dodge/chrysler stated there was nothing that they were willing to do, same statement they have said to many consumers, without concern for buyers safety or inconvenience that their vehicles cause.please i need help this is the only vehicle that my family has, and i am concerned about all of our safety.
Let it be noted that after the r03 recall all the following issues started occurring. First incident: driving about 30mph every light on the dashboard except the engine light illuminated, gauges spun around and back and forth, then stopped all together, the rmp's revved up to 5ooo and the accelerator went to the floor with no action as if the car was off. There was a obviuous loss of power, the car was hesitating like it wanted to stall out, and the vehicle once stopped did not start again until being jumped. Once started, none of the light were on except, oddly now, the engine light which threw codes po0562 & po700. The battery read 12.2v on the diagnostic while off then 14.4 when the car was started(after being jumpedfor 1 minute only). 5 minutes into the drive and boom, the demon took over the car again but now the car would not go pst maybe 7mph, again in accelerator power,no shifting, all power still on in the car, but seems low on power. Once turned off, it would not start but still had power. Again, got jumped, diagnostic, and same codes, alternator fine, battery fine, seems to be getting poor connection. Started 2 days later and loud, unstable idle, won't switch gears seems as if its on but running off of stored power. Dealer now says only code is po622. Symptoms are seeming to be the tipm all over again. Again, none of this started until i took it to dodge to have the ro3 recall repaired. The key since also does not register at times, will say "mismatch key" on dashboard, all sensors flash then go away such as (gascap, door ajar, check engine light would ignite with no code, gate, key), wouldn't turn over, frequent :dead battery" then starts without jump few minutes later. Overtime the car will act possessed with all lights on is after hitting a bump, again chrysler dealer recall department is stating tipm, dewlap will not check that while diagnosing. Help!
The pcm needs to be replaced. I don't know much about cars so i don't know what this means. The dealership did a diagnostic test and i was told i needed to replace the pcm.
The contact owns a 2009 dodge journey. While driving 40 mph, the vehicle stalled without warning on several occasions. The dealer was unable to diagnose the cause of the failure. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 20,854.updated 09/05/14*lj the cosnumer stated the vehicle loses all brakes, dash lights, and steering.updated 09/11/2014
The contact owns a 2009 dodge journey. While driving various speeds, the vehicle shook and jerked before shutting off. After restarting the engine, the vehicle operated normally. The vehicle was taken to an unknown dealer who was unable to determine the cause of the failure. The manufacturer was notified. The failure mileage was 135,000.
I noticed my 2009 dodge journey started burning oil.i took to the dealership keffer chrysler jeep eagle to have a consumption test run on it. Come to find out my journey burned almost 4 quarts of oil after 1700 miles.there were not warning lights that came on to tell me there was an issue with my car.i bought my car new with 12 miles on it.i have attempted to contact chrysler to see if they would pay mine off and i would upgrade. Everyone i talked to keep saying they can not make those decisions, maybe contact the nhtsa. Chrysler has not replied back yet.the dealer i am working with seems to be more interested in making a new sale with othersthen addressing the current issues with a loyal dodge/chrysler owner.this vehicle has failed at 50,000 miles.the reply i received is "we are better now, that is why we offered the powertrain warranty". You are lucky.yeah, lucky me paying for a car i can not drive and no assistance from chrysler.sure, they are repairing this and they tell me there should not be any charges to me.i guess we will see.there is one thing they took from me that won't come back with any repairs.my peace of mind.
The engine stalls when driving down the street and / or highway.there have been several complaints online but no one seems to know how to fix it.also, intermittent no start when trying to start the car.no crank. 2009 dodge journey
My 2009 dodge journey will not shut off when you take the key out. The windows will not go up and down. I brought into a dodge dealership and had the recall on the ignition switch and the wiring harness in the driver door replaced. My car still will not shut off and windows still don't work but now won't go into gear after dealer repaired. I took it to a second dealer and now after 3 week they are saying i need a tipm for $1700. But they don't know if that will fix the problem? plus now the car will not start. My car is in worse shape then when i brought it into the dealership to repair? i called the corporate office and they are not willing to do anything.
The contact owns a 2009 dodge journey. The contact stated that while stopped at a stop sign, she noticed a clunking noise coming from the engine. The vehicle was towed to an independent mechanic for diagnostic testing. The mechanic stated the power transfer unit needed to be replaced. The vehicle was repaired. The approximate failure mileage was 45,200.
The contact owns a 2009 dodge journey. While traveling 35 mph, the transmission failed. The contact stated that smoke appeared under the hood and fluid leaked underneath the vehicle. The contact stated that the transmission was repaired previously under an extended warranty. The vehicle was diagnosed the technician verified an isolated oil leak to the power transfer unit, as the case was cracked. Thepower transfer unit was replaced. . the failure mileage was 33,166.updated 7/14/15
The contact owns a 2009 dodge journey. The contact stated that the engine failed to start. The contact was able to start the vehicle after multiple attempts. The vehicle was taken to an independent mechanic. The transmission was repaired and the key fobs were replaced, but the failure persisted. In addition, the contact stated that while driving 20 mph, another vehicle crashed into the front driver side of the contact's vehicle and the air bags failed to deploy. A police report was filed. The contact sustained knee and lower back injuries that did not require medical attention. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). The contact mentioned that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 52,000.
Bought a used 2009 dodge journey in february, have replaced the battery and starter in the last few months. Sometimes we can start the car normally, sometimes you have to jump the car off. Yesterday, the car would not shift or start, tried the neutral safety switch which enabled me to push the journey but still would not crank. Research online shows that many other consumers have or are experiencing the same problem. I feel dodge needs to take responsibility and figure out why these vehicles are malfunctioning. It's costing us money and time we do not have trying to chase down an electrical issue. I even had the pcm checked out and it too was in a good bill of health
The contact owns a 2009 dodge journey. The contact stated that the vehicle experienced trouble starting. Also, when the accelerator pedal was depressed, the vehicle jerked forward. The dealer repaired the vehicle per nhtsa campaign number: 14v373000 (electrical system), but the failure recurred. The manufacturer was not notified of the failure. The vin was invalid. The failure mileage was approximately 50,000.
The contact owns a 2009 dodge journey. The vehicle failed to start without warning. On a different occasion, the contact mentioned that the vehicle stalled without warning and restarted after the transmission was shifted into park. Also, the passenger side heat unit failed. The vehicle was towed to a dealer where the technician initially diagnosed that the win module and the pentium intake was defective. The remedy failed to repair the failure. As a result, the technician determined that the transmission range sensor needed to be replaced. The technician diagnosed that the trans range sensor needed to be replaced. The manufacturer stated that the vin was included in nhtsa campaign number: 11v139000 (electrical system). The vehicle was not repaired. The failure mileage was 91,000.
In two years, five (5) times for brake problems. With 3,000 to 6,000 miles between each broke. Two times engine support mount. Two times with power train problems. Today (10/06/2011) the journey 2009r/t is in the service center of alberic colonchrysler/jeep in kennedy ave, san juan pr for the same problems and also : for the air conditioner system, suspension, motor cooling system problems,leaking grease in the back of the right front wheel. And guess!!!!!!, brakes again. Both, chrysler and the dealer has refuse to obey the law that says, they have to provide a vehicle in cases that repair least more than 5 labor days including saturday.also, to added more problems,[xxx](pr chrysler service manager), has refused to authorize the brake repair. Saying that is normal, that a brake system that was repair in 02/16/2011 needs to be repair again in 09/19/2011(22033 to 30200 m). I have being without transportation for three weeks, causing me an my family a lot of problems because, is our only vehicle for all the family matters including, that i am a cardiovascular patient." someone could tell me is these seems to look like a big juicy lemon " question is, who could help us with this giant abusive corporations?information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The output seal on the transfer case failed and was leaking on to the exhaust.had it replace and it has failed a second time and the dealer informed me that the seal will only be replaced once and after that the whole transfer case has to be replaced.
The contact owns a 2009 dodge journey. While the contact was driving approximately 20 mph the vehicle stalled without warning. Upon restarting the vehicle the contact was able to continue driving normally. The failure occurred ten different times and on one of the occurrences the vehicle failed to restart. The vehicle was taken to an authorized dealer on four separate occasions. In addition, the vehiclewas also taken to an independent mechanic numerous times for the identical failure. The solenoid pigtail wire harness was replaced by the dealer; howeverafter the repair the failure recurred. The contact discovered there were several recalls related to the defect under nhtsa campaign 08v247000 (electrical system:wiring), nhtsa campaign id number 09v082000 (electrical system) and nhtsa campaign id numbers 08v528000 (power train:automatic transmission:control module (tcm, pcm)); however, the vin was ineligible for the recall defects. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
Vehicle will not consistently start in park. Placing the vehicle in neutral worked for a few months ths and now, after the starter and o2 sensors have been replaced, the vehicle has begun to have the same problems. Our current short term fix is to jiggle the battery cables/wiring harness and after 5 minutes that works. Hadn't had this issue for five years (as the owner) and during the past year it's been one non-start after another. Drove the vehicle for an hour without a problem starting. Stopped to get gas, tried to start the vehicle, nothing. The dash turns on, the vehicle cli is, but wont turn over. Battery, alternator, starter...charging system checked out to be ok. Concerned i will be stranded without a true fix to this issue. The vehicle was stationary each time we tried to start it. Wwle even captured a video of the non-start and our resolution for the mechanic to view. They didnt wxoweince the issue; but i did, and they needed more information to trouble shoot further.
The contact owns a 2009 dodge journey. The contact stated that while driving at 65 mph, all of the warning lights flickered and the transmission shifted into a lower gear where it became stuck. The vehicle was towed to the dealer where it was diagnosed that there was no failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.
The contact owns a 2009 dodge journey. While driving various speeds, the vehicle began to shake and there were squealing noises and a vibration from the floorboard. The vehicle was towed to champion chrysler jeep dodge in indianapolis, indiana where it was determined that the power train unit needed to be replaced. The vehicle was repaired. In addition, the contact stated that the brakes and electrical system malfunctioned. The vehicle was repaired at least thirty times by various dealers since 2013. The manufacturer was made aware of the failures. The failure mileage was approximately 60,000.
The contact owns a 2009 dodge journey. When starting the vehicle, the contact noticed that the check engine indicator illuminated. The vehicle was taken to greenbrier dodge of chesapeake (1717 s military hwy, chesapeake, va 23320) where it was diagnosed that the transmission failed. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 39,000. The vin was not available.
The contact owns a 2009 dodge journey. The contact stated that the vehicle could not shift out of park and the engine failed to start occasionally. The contact had to place the vehicle into neutral or make multiple attempts to restart the engine. In addition, the eps and abs warning indicators illuminated. The contact had to turn off and restart the vehicle to turn off the indicators and get the vehicle to operate normally. The vehicle was driven to atlanta west dodge jeep (1251 thornton rd, lithia springs, ga 30122, (770) 942-1102) where it was diagnosed that a brake sensor needed to be installed. The vehicle was repaired, but the failures recurred. The dealer installed a new starter, transmission sensors, and pcm module, but the failures recurred. The manufacturer was made aware of the failures and did not assist. The failure mileage was 94,000.
The contact owns a 2009 dodge journey. While driving 25 mph, a loud abnormal noise was heard and smoke emitted from the rear of the vehicle. In addition, the contact independently noticed that the transaxle was leaking fluid. The vehicle was taken to an independent mechanic who diagnosed that the transfer case and two gears in the transfer case had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 83,000. Updated 12/21/16*ljupdated 7/9/18
Purchased 9-6-12 car starting cutting off 9-8-12. I can't steer air conditioner is off, dashboard has no lights. Taken back to car lot they can't duplicate the problem and codes come up, yet this continuous to happen, it has happened 8 times already. I am fearing for my and my families life, i can't continue going through this for 5 years. I have almost been hit in the rear twice. I can't even get on the highway nor drive the streets without fear of being killed!!!
I purchased this car in august 2010 (it is a 2009) and since then, i have had the vehicle in the shop 33 times.i have had to replace all brakes and rotors, had front passenger-side window motor replaced, driver-side is going out now, had leaking from the ceiling, replacing the cracked radiator right now, had the emergency brake fixed, needed new rods and bushings, fuel injectors run loud, there is a drone noise from the right side of the vehicle when going 1800-2000 rpm, electrical systems short out, had the electric throttle indicator light come on, car dies all the time, yet the battery is fine, ...bottom line, this is a lemon.i have the r/t model which the dealership likes to claim "is just the noisy one."that is a very poor answer towards a consumer.i take very good care of my vehicles and to put up with this is upsetting.i have spent over $3000 in repairs in the 2 1/2 years that i have owned this suv.chrysler has made no attempts to help with these common problems and i know that i will not support this company buy purchasing with them again.when i bought a journey...i didn't realize being able to drive it without problems, would be such a "journey."
Transmission locks in low gearwith no warning has happened at least 5 times
First incident was sometime in april 2014.while driving the engine stalled (turned off) three time daring that same day.i submitted an incident report to this office.called dodge corporate office and spoke to a representative named [xxx].she help us get the local dealership fix the pcm flash throttle body, which the dealership stated was causing the problem.dodge has a recall on for this pcm problem on the 2010 and some 2009 journey models. My vin number was not covered according to dodge, but not vin numbers are stated on the recall notes. The second incident happen around a week an half after the first one and after the dealership say it was fixed and safe to drive.my wife was driving with the kid on board and while exiting the freeway, the engine stalled (turned off) and had to use the emergency brake to avoid hit other cars. Called [xxx] at corporate and took car back to dealership. Dealership now is saying the problem is the winmodule, which again is on the recall for the 2010 journey, but not on the 2009.asked dealership manager ([xxx]) if this would fix the problem. He stated he is not sure, but that is the next diagnostic step to take. I also asked how much it would cost to fix he stated $700 and they would not cover it, because my vin number is not covered under the recall. [xxx] at corporate was trying to reduce price, but dealership is not willing to work with dodge corporate. Misty authorized a rental car, i'm having to pay for the insurance incase i have an accident. This needs to be investigated and all 2008, 2009,and 2010 need to be covered under the recall. All models are having the same problems.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
It stalls while in gear and moving automatic transmission. Worse when temps are colder outside. Currently 99000 miles.
The contact owns a 2009 dodge journey. While driving approximately 70 mph, the vehicle independently shifted into reverse. The failure occurred without warning. After applying the emergency brake, the vehicle was able to be stopped. The contact stated that the failure recurred while driving 20 mph. The vehicle was towed to the dealer where it was diagnosed that the transmission had an internal failure and would need to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 112,000.
The contact owns a 2009 dodge journey. The contact stated that the vehicle had several defects and failed to start on several occasions. As a result, the contact had to leave the vehicle unattended for a day and then go back and restart the vehicle. While the accelerator pedal was depressed, the vehicle failed to accelerate over 35 mph. On several occasions, the air bag, check engine, traction control, esp, and security indicators illuminated off and on. Also, on several occasions, the gear shifter failed to shift into neutral. The vehicle was taken to monken dodge chrysler jeep ram nissan (located at 1739 w mccord st, centrailia, il 62801 (618) 545-5100) where it was diagnosed that the failure could not be replicated. The contact stated that the vehicle was taken to king city chrysler center (located at broadway st, mt vernon, il 62864 (618) 242-6600) where it was diagnosed that the pcm needed to be replaced. The contact stated that another mechanic suggested to have the pcm rebuilt to save money. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 158,000. The vin was unavailable.
62 te trasmisin p0750a selenoide arranca en movimiento no cambia se deja enfriar y trabaja luego suve temperatura un 1/4 y no cambia la trasmisin.
Since i brought my journey i had to get my brakes replaced several time & rotors replace, transmission sealant leak and recently when i was driving to work my tire pressure light came on and within minutes my tire was almostflat. I was able to just make it to a gas station and went to fill up my tire and my valve stem went all the way in and my tire went totally flat and lost all pressure. My car had to be towed and ended up spending $300 to get my front passenger and rear passenger side valve stems replaced. The service guy agreed that it was unsafe and i could of easily spun out if i lost all tire pressure right away. I have 2 kids and i feel unsafe to drive with my children in the car. On top of these issues my steering wheel continue to shake but i had it in to the service department a number of times and they said everything is ok. One of the instances they said the shaking was because of my routers and resurfaced them twice. Please help me. I don't know of my options but i am concerned for me and my family's safety with this car. Sincerely,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start properly and was taken to dealer. The dealer confirmed that the transmission needed to be reset. The manufacturer was not contacted. The failure mileage was 41,201 and the current mileage was 41,577.
Left driver door wiring issue causes both front power window controls on driver side not to function when statiinary & driving. Intermittent dash warning lights flash & windshield wipers activate without driver initiation while driving. Airbag & seat belt dash warning light comes on intermittently while driving. Check engine for powretrain control module comes on intermittently while driving.
The contact owns a 2009 dodge journey. The contact stated while traveling at approximately 40 mph, there was a strong vibration and the vehicle was driving roughly. The contact discovered smoke under the vehicle. The vehicle was towed to the contact's residence where an independent mechanic diagnosed that the transfer case and/or the driveshaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,912.updated 11/12/14*ljupdated 11/12/114
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start after several attempts. The failure occurred multiple times. The contact had to place the vehicle in neutral in order for it to start. The vehicle was taken to bud's chrysler dodge jeep ram (945 s main st, celina, oh 45822, (419) 586-7000), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 80,000.
The contact owns 2009 dodge journey. The contact stated that while making a left hand turn the contact heard a loud pop. The contact stated that after inspecting the vehicle he noticed fluid leaking from underneath it. The contact stated there was a small fire, but there was no damage to the vehicle or injuries. The contact had the vehicle towed to a dealer and it was determined that the transfer case had broken. The manufacturer inspected the vehicle, but stated this was normal wear and tear and would not repair the vehicle. The failure mileage and current mileage was 67,400.
The contact owns a 2009 dodge journey.the contact stated that while driving 45 mph, the brakes were applied but the vehicle would not respond. The contact merged onto the shoulder in order to stop the vehicle.the vehicle was towed to the dealer for inspection where they advised that the rotors needed to be replaced. The vehicle was repaired but the failure recurred. The contact also stated that the roof was leaking abnormally.the vehicle was taken to the dealer for inspection where the contact was advised that the seams in the roof needed replacing. The dealer made the necessary repairs to the roof however, the failure recurred. In addition, the contact mentioned that the vehicle failed to start after being parked for a short period of time. The dealer was notified and advised that she should shake the gear shifter and then try to start the vehicle. The contact followed the dealer's instructions and the vehicle started. The cause of the starting failure was unknown. The manufacturer was notified but did not offer any assistance. The failure mileage was 10,900.
The contact owns a 2009 dodge journey. While driving approximately 50 mph, the vehicle failed to accelerate. The failure recurred multiple times. The contact also stated that the steering wheel shook while making a right or left turn. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The approximate failure mileage was 58.
The contact owns a 2009 dodge journey. The contact noticed that there was an abnormal noise coming from the front of the vehicle. The vehicle was taken to an independent mechanic who replaced the engine mounts, but the failure recurred. The contact also stated that the driver side window opened and closed independently. In addition, the other power windows only functioned manually. On another occasion, the vehicle stalled while depressing the accelerator pedal. The vehicle was taken to an independent mechanic where it was diagnosed that the housing was cracked, the drive shaft going into the transmission hub was misaligned and needed to be replaced as well as the transmission. The contact received nhtsa campaign number: 14v373000 (air bags and electrical system) but the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.
The contact owns a 2009 dodge journey. The contact stated that while driving 10 mph, she lost control of the steering wheel and crashed into a curb and there was an explosion noise at the vehicle front end. The vehicle was taken to the mechanic where it was found that the transfer case had a hole which caused it to explode. The contact also wanted to add that the brakes and rotors had worn prematurely and the ignition switch made a clicking noise. The vehicle was not repaired. The manufacture was not made aware of the failure. The failure and current mileage was 81,000.
My 2009 dodge journey sxt will completely shut off while driving, not stopped but right in the middle of driving. This has happen 2 times sense getting it back from the dealer in january from taking it in for the recall for this very problem. This is very dangerous and now i am being told to bring it back to the dealership for a diagnostic test to see if it related to the recall and if not related then i will have to pay for the diagnosis lol yea right!!i have never heard of a car dying while driving it. If i am told i have to pay as mich as one penny the only thing i will be paying for is a lawyer.
The contact owns a 2009 dodge journey. While driving at any speed, the vehicle lost power and shut down without warning. The failure recurred several times. The vehicle restarted after ten minutes in each case. The vehicle was taken to cumberland chrysler dodge jeep ram (931-263-0321, located at 1550 interstate dr, cookeville, tn 38501), but the main cause of the failure was not diagnosed. The manufacturer was not made aware of the failure. The vehicle was repaired, but the specifics were not disclosed. The failure mileage was approximately 85,000.
Brakes, allignment, drive shaft was bent...4th set of tires purchased in feb. 2013gas tank & fuel pump needed replaced april 2013caliper locked up causing fire, vehicle needed to be towed may 2013.
Takata recall there's a recall on dodge journeys 2009 and the sxt is having the same exact problem. The pcm is draining batteries and causing my truck to shift hard or shifts to the second gear and won't power past that. Very concerned because my wife is pregnant and she often has to press on the control board from work to get the truck crunk. Once a week she gets a jump off because the module drains her battery. Because our vin doesn't fit the recall numbers it won't get fixed but it's the same problems as the recall.
The contact owns a 2009 dodge journey. The contact stated while driving 30 mph, the vehicle stalled and the check engine warning indicator was illuminated. The problem recurred intermittently. The vehicle was taken to the dealer where it was diagnosed that the power control module was defective. The vehicle had not been repaired. The contact was made aware of a recall notification under nhtsa campaign id number 08v528000 (power train). However, the vin was not included on the recall.the manufacturer was notified of the problem. The approximate failure mileage was 117,000.
I was driving on the highway, with my daughter in the car, and my truck completely lost power. I was luckily able to pull over and restart the vehicle. It was very scary and my life and my daughter's life were in jeopardy. This happens approximately one every 3 weeks. Today, 11-25-2013, my fiance was driving around a roundabout, the car died and she was hit lightly from behind. Also, the controls on my driver's side door do not work properly. They rarely roll down the windows correctly and right now, the back driver's side window is down. I had to duct tape plastic on the door. I am taking it to the dealership tomorrow to try and fix these problems. I just don't know why this series of 2009 journeys were not recalled. We are scared to even drive the journey especially because of the lost power issue and with really no money to have it diagnosed.
2009 dodge journey. Consumer writes in regards to transmission failure. *ldthe consumer stated the transmission failed. The doors wouldnot lock and the tires blew out, as there was no tread on them.
The contact owns a 2009 dodge journey. The contact stated that the vehicle was previously included in and repaired under nhtsa campaign number: 14v373000 (electrical system, air bags). The contact stated that shortly after the vehicle was repaired, it became difficult to start the vehicle. The contact stated that to start the vehicle, the ignition was placed in the on position and the starter was tapped to start the vehicle. The vehicle was taken to baxter chrysler dodge jeep ram bellevue (7713 s 19 th st, bellevue, ne 68147, (402) 800-1256) to be diagnosed. The mechanic was unable to provide a cause for the failure. The contact stated that three months after the recall repair, while driving at 70 mph, the vehicle stalled without warning. The vehicle was towed to the same dealer to be diagnosed. The contact was informed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 111,000. The vin was not included.
The contact owns a 2009 dodge journey. The contact stated that the vehicle experienced lack of acceleration and moderate vibration while being operated at 60 mph. Also, the check engine warning indicator illuminated. The vehicle was taken to dick poe chrysler jeep (6501 montana ave, el paso, tx) where it was diagnosed that the pcm was defective and needed to be replaced. The manufacturer was notified of the failure and stated that there were no recalls. The failure mileage was approximately 149,000.
The contact owns a 2009 dodge journey. The contact was driving 45 mph when the engine failure warning light illuminated and the engine rpms increased. In addition, the vehicle failed to accelerate beyond 45 mph. The failure recurred intermittently.the vehicle was taken to the dealer and the manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 20,000 and the current mileage was 32,000.
The transmission when changing to lower speed, clunks.
The contact owns a 2009 dodge journey. The contact stated that the vehicle had a sudden reduction in speed without warning. The vehicle had to be pulled over, turned off, and restarted to reset the computer each time the failure recurred. The lightning bolt warning light randomly flashed and, as the failure progressed, it remained illuminated. The dealer replaced the pcm and the failure recurred within a week. The contact was unable to get the vehicle to start. The vehicle was included in nhtsa campaign number: 14v373000 (air bags and electrical system), but the contact did not receive a notification. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was not available.
I've had nothing but problems with my dodge journey my rpm ramp up to 4-5 whenever i attempt to go 40-45mph the check engine light is on. I took it to button dodge and they fixed something that has to do with my transmission. Less then a month later it starts doing it again. So can you give me some advice on why. Also my locks and windows and turn signal don't work right.
I have a 2009 dodge journey sxt and im having a intimate fuel pump problem. I read that the tipm may be a recall and wondering about it
Problem with stearing system as campain fca s08 also on this model2.0 td dpfalso huge problem on automatic transmition getrag
The contact owns a 2009 dodge journey. The contact stated that while attempting to start the vehicle, the contact had to depress the brake pedal to the floorboard and shift the vehicle into gear while the brake pedal was being depressed for the vehicle to start. The contact stated that the stability control and brake warning lights were illuminated. Additionally, the vehicle experienced failures with the intake and transmission. The contact was concerned that the vehicle would independently shift to second gear or to the park position. The contact stated that the vehicle was restarted to be able to shift gears. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the issue. The approximate failure mileage was 138,000.
Oct 2017 i was driving and all of a sudden the car made a grinding sound that didn't stop we took it to the dealership where we purchased it used. They charged us for parts $2000.00 and fix it .about 4 weeks later the same thing happened i was able to drive it to the dealership again but this time they said the part wasn't available. Its now march of 2018 and the part still isnt available and i am paying on a car i don't have. Why is this not being recalled ?? i see i am not the only one in this position. I was on a public hwy.....took it to dealership via local street....i was a nervous wreck the oiltype substance was pouring out...the dealership told me it is the same part they fixed ,the ptu.
On monday, march 8, 2010, my wife, two year old daughter and i suffered a third episode of the following dangerous malfunctions: steering, transmission and drivetrain issues that, without notice, result in an unbearable screeching and grinding noise emanating from underneath the vehicle at speeds between 15 and 30 mph, a pause and hesitation in acceleration between speeds of 15 and 30 m.p.h. That causes the car to jump forward, the immediate loss of accurate steering and a burning smell throughout the car interiorwe suffered the most recent episode, without notice, while driving through rush hour traffic at 7:45 a.m.we waited two hours for a tow truck to arrive.fortunately, my wife and daughter were only shaken, but not injured.in the last three months, we have had an unsafe rear tire replaced, sunroof parts replaced for constant leaking, a new electronic module installed to prevent the episodes of the entire electronic system malfunctioning causing the loss of car function and door locks and multiple power steering parts replaced.
At 2000 miles on my 2009 dodge journey i started having problems with my front passenger window sticking, and brakes squeaking. Also car not shifting when taking off and when you slow down and try to speed back up.i took it in.they told me maybe sap in window and brakes fine.three days later window acting up again.took it in.same reason.cleaned and greased.this is the eight time i've taken it in.they have replaced motors, switches, tracks, seals and now wont roll up or down .the brakes have been an issue since the start.at 21000 miles the dealer tells me i need new pad and rotors.take it to brake shop and they tell me all i need is pad.brakes working fine right now but still squeak every now and then.they have replaced electrical harnesses that may catch on fire.the squeaking noise now has turned into other parts that are having to be replaced.my computer chip has been reset 4 times and cheap plastic mirrors on visors and sunglass holder and light on inside roof. The springs on my back doors have popped out leaving the door stuck open.went toeat with 23000 miles on the car and after leaving the car would not start.called dealer and they called a tow truck and wanted me to pay for that also.my car has been in two different dealerships on 10-15 different occasions for repairs.they still have not got these issues fixed.what can i do?
2009 dodge journey with less just over 23,000 miles needed all new brakes and rotors. The back brakes were completely shot and my car was relying completely on the front brakes. Not covered under warranty. Also had to have the front right tie-rod replaced - so loose the tire was ready to fall off. Now need an entirely new transmission (24,000 miles now). They do see the transmission issue as a problem, but justified the brakes going (told me it was the way i drive) and the tie-rod (lots of potholes in the area). It's insane that no-one at this dealership seems to think there is a problem with this car, but i know i got a lemon.they aren't even paying for a loaner car - i have to pay for a rental while it will likely be in the shop for over a week.
The contact owns a 2009 dodge journey. While driving approximately 25 mph and approaching a stop sign, the contact depressed the brake pedal to the floorboard and the vehicle hesitated to stop. The contact drove the vehicle slowly to the dealer for diagnostics where the technician advised that the front and rear brakes were worn and would have to be replaced, as well as the rotors. The contact also noticed that the rear passenger side door was holding water in the interior and would leak from the bottom of the door when the door was opened. The vehicle was not repaired. The approximate failure mileage was 20,000.updated 01/24/12*ljthe consumer also stated in december 2009, the vehicle would randomly not start. After letting the vehicle sit for about 15 minutes, it would then start. There were problems with the transmission, exhaust pipes rusting, and doors holding in water. Update 01/27/12
The contact owns a 2009 dodge journey.while driving at any speed, the gear shifter will automatically move out of position without the brake pedal being depressed.the failure occurred on numerous occasions when the contact slightly tapped the gear shifter, which caused the vehicle to shift into gear or neutral while in motion.the contact considers this to be a very serious safety risk.the failure mileage was 40 and current mileage was 300. Updated 06/09/08
The contact owns a 2009 dodge journey. While driving approximately 45 mph, the contact began to hear a grinding noise from the engine compartment. The vehicle suddenly stopped accelerating while the engine was running for 30 seconds. The vehicle then stalled and the contact smelled a burning odor. The vehicle was towed to an authorized dealer but the failure could not be diagnosed or repaired. The current and failure mileages were approximately 28,000.
Car leaks,right rear door lock will not always lock, alarm will not cut off, car makes a funny noise when turning, car quit and finally got it started, pulls to left, doors will lock and will take approx. 2 minutes for it to unlock, misses when pulling.
The contact owns a 2009 dodge journey. While having the vehicle examined by an authorized dealer for routine maintenance, the contact was informed the brake pads needed to be replaced. The vehicle was then taken to an independent mechanic where the contact was told the rear brake calipers were not functioning. The vehicle was not repaired. The failure and current mileages were 41,600.updated 03/03/11 the consumer stated the vehicle would not start. The vehicle was taken to the dealer where they discovered transmission fluid was leaking. Updated 03/08/11
The 2009 dodge journeybuilds up carbon in the cylinders.this will cause the cylinders to fail.the car will shake while driving down the roadand will shift incorrectly.it is extremely scarywhile driving 55 miles per hour.you have no ideal what is wrong.after many trial and errors with dodgethe problem of is only fixed by getting your engine tore apart.they will tell you at first bad spark plugs.this is incorrect.then they say bad gas.this is incorrect.then clean the carbon out.this to is a temporary fix,they must redo the engine, but i feel this is again a temporary fix, becausethey just replaces partsin another 40,000miles it is bound to happen again.i only hope by letting everyone know this will only help to have dodge rethink about replacing the parts time and time again,and really look into the matter and fix the problem for the consumer.
On the dodge journey,the automatic shifter has been knocked out of drive into reverse at least 5 times and all the way into park at least one time. Vehicle was in motion.this occurred by being bumped by a dog moving around from the rear seat into the front seat.the journey was not one of the selections on which sort of vehicle.
Have a 2009 dodge journey and need a whole new transmission at 11,000 miles and now at 13,000 miles i needed brake pads.still have whining noise that no dealer can figure out what it is.i have already had the radio replaced, a recall completed and several other items fixed.in less than a year.unfortunately, i can not afford to trade it in.
The contact owns a 2009 dodge journey. The contact experienced a failure with the power train control module (pcm) for years. Currently, the pcm malfunctioned and the rpms revved to 40 mph without acceleration. The contact had to pull over to the side of the road and turn off the engine. The contact waited before restarting the vehicle. When the vehicle was restarted and reached approximately 40 mph, the rpms would rev up again.the dealer (smolich motors, 1865 ne hwy 20, bend, or 97701, (541) 389-1177) stated that the cooler line was leaking and the transmission pad needed to be resealed. An independent mechanic repaired the vehicle, but the failures continued. The manufacturer stated that the vehicle was not included in a recall. The failure mileage was 90,000.
The contact owns a 2009 dodge journey. While driving at any speed, the vehicle stalled and the engine light illuminated. The contact had to make several attempts to start the vehicle. The vehicle was repaired according to an unknown recall, but the failure recurred. The vehicle was taken to the dealer where it was diagnosed that there was a failure with the engine and pcm. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was not available. The failure mileage was approximately 146,557.
The contact owns a 2009 dodge journey. While driving various speeds, the vehicle made loud abnormal noises and would not shift out of second gear. In addition, the traction control and check engine warning indicators illuminated. Essig motors (2204 se 3rd st, aledo, il 61231, (309) 582-5336) informed the contact that the power train module needed to be repaired. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 193,000.
The contact owns a 2009 dodge journey. While driving, the pcm indicator illuminated without warning. The vehicle was taken to an independent mechanic for an oil change and it was diagnosed that the pcm chip needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was not notified of the issue. The approximate failure mileage was 140,000.
The contact owns a 2009 dodge journey.while driving at any speed, the gear shifter will automatically move out of position without the brake pedal being depressed.the failure occurred on numerous occasions when the contact slightly tapped the gear shifter, which caused the vehicle to shift into gear or neutral while in motion.the contact considers this to be a very serious safety risk.the failure mileage was 40 and current mileage was 300. Updated 06/09/08
The contact owns a 2009 dodge journey. The contact stated while traveling at approximately 40 mph, there was a strong vibration and the vehicle was driving roughly. The contact discovered smoke under the vehicle. The vehicle was towed to the contact's residence where an independent mechanic diagnosed that the transfer case and/or the driveshaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,912.updated 11/12/14*ljupdated 11/12/114
The contact owns a 2009 dodge journey. The contact stated that the rotors, calipers, transfer case, and front passenger seat sensor caught fire, the vehicle also experienced a loss of power. The vehicle was taken to an independent mechanic where the technician diagnosed that the brake rotors and the brake caliper were defective and needed to be replaced. The vehicle was repaired. The contact also had the vehicle repaired at the dealer for the transfer case malfunction. Upon inspection for the seat sensor failure, the contact noticed that a rubber boot was not installed, which resulted in the insulation igniting. The contact extinguished the flames and placed electrical tape at the end of the wire. The vehicle was able to be restarted after numerous attempts. The tire sensor also malfunctioned, which resulted in the tire constantly going flat. The contact received notification of nhtsa campaign number: 14373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failures. The failure mileage was 34,903.
I was sitting stopped in rush hour traffic on 06.17.2008 on hwy 270.a truck traveling at approx 60 mph hit the rear of the journey . The truck remained connected and pushed the journey forward into 3 additional cars and one pickup truck.most vehicles suffered heavy damage and me and two others were transported to emergency rooms.the police report indicated 86' of skid marks and the truck driver was ticketed + assigned 100% blame.my injuries included chest compression, briefly blacked-out, heavy bruising from the left shoulder to the left knee, strained neck and nerve damage.pre-accident i was in the driver's seat and wearing the seat belt/shoulder harness.post accident my upper body was against the driver door with the steering wheel compressed against my chest.the front and side journey airbags did not deploy.the lap and shoulder belt did not prevent me from being thrown into the steering wheel and out of the drivers seat. I did not have seat belt burn marks that may be expected from a high speed multiple impact accident of this kind. The journey traveled approx 60' after impact was subject to 1 hard impact to the rear and 4 hard impacts to the front.the journey repairs cost $15,000.it has been 2.5 years since the accident and i have cronic pain and loss of motion in the neck.
The contact owns a 2009 dodge journey. While driving approximately 25 mph the contact crashed into the rear end ofanother vehicle. The vehicle was towed to the dealer where the technicians stated the seat belts were designed to lock only when the air bag sensors detected an impact in a certain location of the vehicle or at a certain speed. The contact was taken by ambulance to the hospital. The contact did not mention if a police report was filed. The contact was not properly restrained by the seat belt and suffered injuries to his chest and a broken sternum. The body damage to the vehicle was repaired. The approximate failure mileage was 11,000.
Airbag sensor light come on in a dashboard.when i start and turn the key the airbag sign come on, the car is park.
Front passenger "no seat belt" light does notcome on when seat occupied. Light will come on when seat is unoccupied. Passenger side front door and now rear door no longer operates electrically. Rear passenger will will not open manually interior or exterior.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (seat belts, air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to holt dodge and jeep dealer to get the recall repaired. Upon taking apart the vehicle, the contact noticed that the parts were not the correct ones. The vehicle was reassembled and the parts were ordered. The next day, while traveling at highway speeds, the brake pedal was depressed but failed to stop the vehicle, which resulted in a front end collision. The air bags did not deploy. A police report was not filed. There were no injuries. The vehicle was towed to the contact's residence. The manufacturer was not made aware of the issue. The failure mileage was approximately 149,000. Parts distribution disconnect.updated 09/01/17*lj
Plastic-metal seat belt buckle its broken, and isn't close when its necessary, always appears like its closed but its not. When i came to dodge agency for service, i ask them for replace but they have not the price and service, i' m worry because use mi car without closed buckle in driver's seat belt. Someone told me journey was build in usa.
I was driving about 45 mph last night and had to stop abruptly to avoid a deer. I weigh about 220 lbs and the seat belt buckle broke. This allowed the belt to unfasten. Luckily i didn't hit anything and didn't really need the belt because of the slow speed and the fact that no other vehicles were involved. If this would have happened in a more severe crash, i could have suffered significant injuries or death. I wonder how many other people have experienced this. I have the old part in my possession if you want to inspect.
The 2nd row (center row) driver's side seat belt will no longer latch.nothing is stuck in it--you can push the seat belt into the latch, but it pulls right out.although a major safety concern (as well as wearing a seat belt being law here), dodge claims it is not under warranty and will only fix if i pay for it.
I purchased a 2009 dodge journey in august of 2008. I have had repeated problems with rotor and brake wear. The rotors have been replaced twice and all 4 brakes have been replaced twice with the front being replaced 3 times. The first of which occurred just past 12,000 miles. This is when brake and rotor wear warranty ends. I have also had significant problems with the wiring sensor module, resulting in stability control and anti-lock brake light to come one. I also have power ports in the vehicle that do not work as well as a lift gate that does not lock. I currently have 48,000 miles on the vehicle and now have issues with leaking. I am unsure how water is entering the vehicle, possibly thru the air conditioning drainage system. The entire drivers side floor boards are wet as well as the built in cooler behind the drivers seat being completely filled with water within several days of emptying. This occurs when it is not raining or wet outside. I now have mold issues in the vehicle. Myself and my children have significant allergies and asthma. This vehicle is unsafe to drive. The electrical problems resulting in air bag failure are defiantly scary.
04/10/11nhtsa headquarters1200 new jersey avenue, sewest buildingwashington, dc 20590to whom it may concern.i am writing you in reference of the purchased of my brand new vehicle, a 2009-dodge journey se on june 08, 2008. This car beginning to have problems after it 6,000 miles having a numerous repairs since them. I submitted the car to the lemon law before the warranty time expired. Chrysler group denied it arguing that my car is running under the company expectation.currently the car still has suspension problem and noises(such as brake noises, turn wheel noises and other). The car bouncing after 50 mp miles and every time that bumps on the street or on the highway the vehicle makes strongly bounces. The company states the bouncing and the noises are part of the cars manufactured. In addition to all the reported repairs, the seats get easily stain with any type of liquid and the black color of the interior is fading, i mean the black is becoming gray.i will submit any document that could support my claim if is required.
Metal rails for the 2nd row seats are sharp on the ends. My child has bumped her foot on this numerous times and has cut open her toe on this rail.
The contact owns a 2009 dodge journey. The contact stated that the rotors, calipers, transfer case, and front passenger seat sensor caught fire, the vehicle also experienced a loss of power. The vehicle was taken to an independent mechanic where the technician diagnosed that the brake rotors and the brake caliper were defective and needed to be replaced. The vehicle was repaired. The contact also had the vehicle repaired at the dealer for the transfer case malfunction. Upon inspection for the seat sensor failure, the contact noticed that a rubber boot was not installed, which resulted in the insulation igniting. The contact extinguished the flames and placed electrical tape at the end of the wire. The vehicle was able to be restarted after numerous attempts. The tire sensor also malfunctioned, which resulted in the tire constantly going flat. The contact received notification of nhtsa campaign number: 14373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failures. The failure mileage was 34,903.
Car won't start, fob key does not work, dashboard shows hazard lightson no other icon shown . Turn key, hazard lights begin to blink...no engine start.took key out, lights stop blinking....locked door (manually) and lights still on. Tried 3 times,with same result.....
At 2000 miles on my 2009 dodge journey i started having problems with my front passenger window sticking, and brakes squeaking. Also car not shifting when taking off and when you slow down and try to speed back up.i took it in.they told me maybe sap in window and brakes fine.three days later window acting up again.took it in.same reason.cleaned and greased.this is the eight time i've taken it in.they have replaced motors, switches, tracks, seals and now wont roll up or down .the brakes have been an issue since the start.at 21000 miles the dealer tells me i need new pad and rotors.take it to brake shop and they tell me all i need is pad.brakes working fine right now but still squeak every now and then.they have replaced electrical harnesses that may catch on fire.the squeaking noise now has turned into other parts that are having to be replaced.my computer chip has been reset 4 times and cheap plastic mirrors on visors and sunglass holder and light on inside roof. The springs on my back doors have popped out leaving the door stuck open.went toeat with 23000 miles on the car and after leaving the car would not start.called dealer and they called a tow truck and wanted me to pay for that also.my car has been in two different dealerships on 10-15 different occasions for repairs.they still have not got these issues fixed.what can i do?
Since i brought my journey i had to get my brakes replaced several time & rotors replace, transmission sealant leak and recently when i was driving to work my tire pressure light came on and within minutes my tire was almostflat. I was able to just make it to a gas station and went to fill up my tire and my valve stem went all the way in and my tire went totally flat and lost all pressure. My car had to be towed and ended up spending $300 to get my front passenger and rear passenger side valve stems replaced. The service guy agreed that it was unsafe and i could of easily spun out if i lost all tire pressure right away. I have 2 kids and i feel unsafe to drive with my children in the car. On top of these issues my steering wheel continue to shake but i had it in to the service department a number of times and they said everything is ok. One of the instances they said the shaking was because of my routers and resurfaced them twice. Please help me. I don't know of my options but i am concerned for me and my family's safety with this car. Sincerely,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
My 2009 dodge journey has less than 18000 miles on it, i drive a total of 9-10 miles both ways to work. I've had to replace the brakes twice for rusting out. Peeved at the tech's comment "you don't drive it enough" as if i am stupid woman. In 2010 i ask for my tires to be checked cause they were constantly low, looking at my invoice from 1/18/10 i asked for them to be checked and all they did was correct pressure. Now i hear about these stems prematurely cracking and after just buying my first replacement set of tires was told, 3 of the stems are cracked and they (tire dealer, not car dealer) couldn't replace cause they have some sensor chip in them. In addition, the tires would consistently lose pressure until the stems are replaced.
The contact owns a 2009 dodge journey sxt. The contact stated that without warning, the vehicle would not start. The exterior and interior lights work without any difficulties. The contact have to wait 30 minutes before the vehicle would start and over time it lost power and began to make a knocking sound. The brake pads and the rotors also began to wear excessively. The dealer was notified and stated that the vehicle needed a starter, brakes, brakes pads, rotors, battery, and struts. The dealers estimated repair cost was $2,000 at the contacts expense. The contact replaced the brakes, brake fluid, transmission fluid, and the front rotors for $738.23. The manufacture was not notified of the failure. The failure mileage was 30,000 and the current mileage was 80,000.
My vehicle has less than 90000 miles and i've put 4 sets of brakes and rotors on it. I've also had numerous problems with it not wanting to start while the battery test out perfect. I have put 3 sets of tires on it, and the transmission is shifting hard a lot of the time also.it's a shame people have to die before y'all recall vehicles.
I had a complete brake failure and ran off the road, lost control and spun backwards striking a buried boulder bending my exhaust pipe, this was at 19k miles. Right front brake pads blew apart, towed into dealership, didn't work on it due to out of warranty and they stated it would be approx 1000 to fix it, took it to midas, spent 400, replaced front rotors and pads, at 23k miles, brakes worn down to metal, took to midas, said dodge problem, dodge would not work on it stating it was midas' issue. Got letter from dodge to fix brakes after 100 deductible, they replaced front rotors and pads, 2 days(two days later) brakes failed and ran through hwy interchange and almost got side swiped by a big rig. Pucker factor +20, taken back to dodge and spent all day there and they stated they turned rotors again on the back rotors but when i went around to the service bays, the front rotors and back rotors were off and they were replacing the brake pads again. This needs to stop and the only way dodge will do anything about it is for someone to be killed, it's not going to be me......
This vehicle has been in the shop several times for the brakes malfunctioning and still no real solution dodge has a commercial for the journey stating that they are insurance institute for highway safety. Top safety pick for 2011if the brakes fail it does not get any more unsafe then that it is obviously a problem and the consumer has no one to turn to please do something before someone dies should not you be proactive instead of reactive at the very least investigate to see if there is a problem. Thank you
I have been having problems with my 2009 dodge journey. I also have problems trying to turn it on sometimes. I believe it might be the key or ignition. I bought a new battery thinking my old one was dead and it also started great for a few weeks and then it started doing it again. Sometimes i turn the key around and it turns on fine and sometimes it does not. It is frustrating because sometimes it does it when i am away from home. I am also having problems with my front brakes or suspension because when i press on the brakes my steering wheel starts to shake. I had my brake pads and rotors checked and they are good. I just do not know what else to do because every trip to the mechanic costs money. There should be a recall on this vehicle!
Electrical system failure due to wiring harness melting, radiator cracked because bracket for ac is connected too tight when car is manufactured, battery died prematurely because of failed wires, rotors warped causing car to shake violently when braking. All these problems and others for a car with only 60,000 miles. Have spent over $2000 to date in repairs that numerous people have had related to this vehicle. Based on online complaints and talking to mechanics who have worked on this car no one can believe that the correct electrical recall has taken place. There have been electrical recalls on vehicle, but not for most common failure. No one understands why brake issue has not been recalled and no one understands why the radiators keep failing without a recall. Will it take a serious crash? safety of the consumer is at risk. You pay $20,000 for a car and think it will last awhile. This car has major problems that are consistent from buyer to buyer.
The brakes made a squealing nose they replaced brakes under warranty.
Bought the vehicle used from a toyota dealer ,the brakes were pulsating from warped rotors ,had a brake job done and now the brakes are squealing, /and now the second thing the vehicle hesitates to start, you have to keep turning the key on and off to get it to start ,when you try to start itjust clicks one time ,if were a bad connection on the batt. It would click as long as you held the key to the start position .not happy with this vehicle at all but i'm stuck with the payments so i have to live with it ...
We are on our third set of front brakes and second set of rear. Now they are saying my rear brakes have 5% brake left. So, i will need new brakes and rotors. The guy at dodge blamed my wife for the way she drives. Pt here is no problem with the way she drives.
My 2009 dodge se journey has had several problems including some under open recall,electrical recall. However my brakes are very bad,abs light and brake light frequently come on and off. The brakes act as if i have no brakes or pressure, until they are half way down then they over engage causing the vehicle to suddenly stop or significantly slow at unsafe pace. I have contacted chrysler there is no recall at this time. This is an unsafe vehicle all aroundand complete recall should be in effect. This problem has occurred since we purchased the vehicle and has not stopped.
Brake rotors warped. Trouble stopping. Steering wheel shaking when brakes applied.
I purchased the car in january of 2014 from a used car lot (which i will never do again) and it was sold with transmission leaks. I just found this out after taking the car in for a hole in one of the coolant hoses less than a month ago because it wasn't leaking on the ground. I started hearing a grinding, squeaking and ticking sound that my mechanic couldn't figure out. I just had the breaks done so they are essentially brand new. I had to have the tires replaced because they were worn to the thread. Going up a hill yesterday, i heard a loud noise and then the car wouldn't move. This left me in the middle of the road blocking traffic with 5 children in the car. Turns out there's a cracked transfer case. Sounds like there are many others like me out there having similar problems with this particular year make and model and a recall is in order....again!!!!
I purchased this car in august 2010 (it is a 2009) and since then, i have had the vehicle in the shop 33 times.i have had to replace all brakes and rotors, had front passenger-side window motor replaced, driver-side is going out now, had leaking from the ceiling, replacing the cracked radiator right now, had the emergency brake fixed, needed new rods and bushings, fuel injectors run loud, there is a drone noise from the right side of the vehicle when going 1800-2000 rpm, electrical systems short out, had the electric throttle indicator light come on, car dies all the time, yet the battery is fine, ...bottom line, this is a lemon.i have the r/t model which the dealership likes to claim "is just the noisy one."that is a very poor answer towards a consumer.i take very good care of my vehicles and to put up with this is upsetting.i have spent over $3000 in repairs in the 2 1/2 years that i have owned this suv.chrysler has made no attempts to help with these common problems and i know that i will not support this company buy purchasing with them again.when i bought a journey...i didn't realize being able to drive it without problems, would be such a "journey."
The contact owns a 2009 dodge journey. The contact stated that the eps warning indicator flashed and the power steering failed to function. The steering wheel became extremely tight and there was an internal electrical failure, which caused the radio and brakes not to work. In addition, the brake indicator was illuminated. The dealer (transitowne jeep chrysler dodge ram of west seneca, 2989 transit rd, elma, ny 14059, (716) 674-6400) diagnosed that the return power steering hose, cooler, and abs unit needed to be replaced. The manufacturer indicated that the vehicle was excluded from the unknown abs and brake system recalls and had not provided an electrical solution to the dealer. The vin and failure mileage were not available.
Rotors and brakes went out at 36,000 and had to be replaced due to being too small for the vehicle. Of course this was just out side of warranty. Recall was called after we replaced them. Went out again at 45,000 and again at 85,000. I had a knocking noise from under neath and took it in and it was covered under power train. Had to take it in again at 40,000 knocking noise again and luckily it covered under power train. At 45,000 my journey wouldn't start and just didn't know when it would start 30 minutes to an hour. This has happened several times and was told it was the key ignition control and that they are back logged and couldn't replace it but charged $100 for diagnostic again and have had to take it in again since. At 75,000 i was left stranded due to over heating and had to take it in again and it was the temperature control sensor. Brakes went out again at 95,000 and now at 107,00 the check engine light is on and did a diagnostic and it's the throttle runner control is stuck open and unable to get it in until a week later due to the dealer to busy. I think this has gone on to long with these dodge journeys and it's time for some recalls on them. I will never but a dodge again!
Over the last 3 years i have had an excessive amount of work done on my brakes. On the front wheels, both have had 3 new sets of rotors, 2 of which had to be resurfaced, 3 sets of brake pads, 2 new calipers for the left and 1 for the right, 1 brake hose and 1 hub bearing for the left. The rear tires have had a new set of rotors, which were resurfaced today, and a new hub bearing on the rear left.the vehicle has never been wrecked, and i can confidently say my driving is not the cause of this issue.when the brakes have gone bad, i hear a squeal, there is vibration in the wheel and the brake pedal, and the car would pull to the left or the right, depending on which caliper needed to be replaced. This is a serious safety hazard that needs to be addressed on a much higher level than on the consumer's dime.
The contact owns a 2009 dodge journey. The contact stated that while driving at approximately 70 mph, the vehicles power reduced without warning. In addition, the contact stated that there was an abnormal sound coming from the vehicle when the brake pedal was depressed. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 14v373000 (air bags , electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. Parts distribution disconnect.
Needed to replace brakes on all 4 wheels and needed 2 front rotors.
The contact owns a 2009 dodge journey. The contact stated that the rotors, calipers, transfer case, and front passenger seat sensor caught fire, the vehicle also experienced a loss of power. The vehicle was taken to an independent mechanic where the technician diagnosed that the brake rotors and the brake caliper were defective and needed to be replaced. The vehicle was repaired. The contact also had the vehicle repaired at the dealer for the transfer case malfunction. Upon inspection for the seat sensor failure, the contact noticed that a rubber boot was not installed, which resulted in the insulation igniting. The contact extinguished the flames and placed electrical tape at the end of the wire. The vehicle was able to be restarted after numerous attempts. The tire sensor also malfunctioned, which resulted in the tire constantly going flat. The contact received notification of nhtsa campaign number: 14373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failures. The failure mileage was 34,903.
The contact owns a 2009 dodge journey. The contact stated while driving approximately 30 mph, when the brakes were depressed, the steering wheel was shaking and the brakes would not stop the vehicle immediately.the contact stated they had also noticed when the vehicle was shifted into gear the vehicle shuddered. The problem recurred multiple times. The contact had taken the vehicle to the dealer for the diagnosis and stated that the brakes needed to be replaced.the vehicle was repaired but the failure recurred. The manufacturer was notified of the failure and the approximate failure mileage was 25,000.the vin was unavailable.
All of the buttons stopped working in the driver's side door, along with the two back doors. The windows, locks, etc do not work because of this. The airbag light keeps turning off and on. Now all of the wiring is acting like it is messed up. The brake lights keep coming on, the car randomly won't start, the overhead light comes on when the right blinker is used. Now the car won't shift out of park 8/10 tries. The car also acts like it loses power randomly while driving in town. These problems have been listed as recalls, yet my car is not on the list.
Abs< brake light, traction control, esp lights all on and flash. Have replaced control module and booster & mater.
Vehicle failed state inspection third year in a row all for same reason and it gets worse. In feb 2011 which is first year i owned the vehicle and got the inspection myself, it failed for rear brake rotors and they were not able to be resurfaced. In feb 2012 the vehicle again failed for rear rotors and again they were to bad o be resurfaced. In feb 2013 i checked my brakes before going in cause i had heard noises and screeching from them for about a couple months leading up to inspection time. Rear rotors were indeed bad again. The right rear rotor wore a 7 mm groove into it and the pad had a mirroring groove where it had not worn. Next both rear calipers i found were seized (i do know these are screw type calipers instead of compression calipers). 3 years in a row i have changed rear rotors and pads. Front brakes are fine and have had normal wear. I have only changed front pads once and had the rotors resurfaced once. Calipers are fine.
The contact owns a 2009 dodge journey. The contact stated that while driving at various speeds, the vehicle failed to accelerate. Also, the contact indicated that the brake pedal had to be pressed multiple times in order to stop the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no solution was offered. The failure mileage was 13,000.
Ineffective brakes on the journey.they wear very quickly, shake the entire vehicle when stopping.i purchased the vehicle with 38,000 miles, now has 65,000 and i have put brake pads on the vehicle 3 times.
Takata recall on my vehicle is possible with my transmission. While i was in motion and in drive my vehicle began to rev and not gain any speed. Takata recall, my cruise control light come on when in park but does not work while i am driving.
Have changed brakes and rotors 3 times since owning it needs,repaired again, just repaired it last december 2014
I bought a 2009 dodge journey in april of 2017. A week after having it the problems started. First it was a backing plate...no big deal...then it was the transfer case...then my speedometer quit working and a few lights on the dash board. I was thankful that they tried fixing it over several months. Then they said we will give you 6,000 for it....when i paid a little over 10,000 for it...no way! then september came around for inspection and i told them it sounds loud could you take a look at the exhaust. Well they passed the inspection....i took it back a week later and said it still sounds loud...well you need a whole new exhaust! why did you pass it knowing it needed this? i was told well at least you can still drive it. Here i am a year later for another inspection and it won't pass now because of the exhaust...i asked about the speedometer and their response was we will let that slide because it's been a ongoing problem since you bought it. So is it ok for them to be doing this to me? no speedometer...miles on it are definitely not right because they don't move...i have 3 children i drive around in this car...i have to drive my son to pittsburgh children's hospital every so often. Am i in the wrong or are they? i was never asking for any money back or a brand new car...i was only asking for them to make it right with us and they think they have.
This is 3rd time my journey's brakes need replacing. This time my cost 1683.00---im on ssdi---low income---really punched me,. Horrible predicament to be in--please contact me if any costs are reimbursed by chrysler-dodge. Help!!
Brakes were replaced in november of 2011. Took car into dealer for oil change and now rotors and brakes need to be replaced again. On top of that the calibers are rocking back and forth. Roughly 3 months after the pads were replaced the same squeaking and scrapping noise can be heard when braking.
The brake and rotor system on my car have prematurely worn down to the point of replacement at least 5 or 6 times in the 3-4 years i have owned this vehicle. This is a very well known issue with the dodge journey, and they refuse to do anything about it.
I brought car used feb 2012 with around 78500. Shortly after i got the car i started noticing the vibration when i applied the brakes. So i took it and had the brake pads and rotors replaced on the front. Well it still was vibrating when i would apply the brakes. So i was told that maybe the calipers was bad. So a couple weeks later they put on new pads, rotors and calipers. Well the vibration stopped. Well at least for about 3 months and the vibration when i apply my brakes came back. So i took it back and was told that they are going to put some dealer pads and rotors on and that should take care of the problem. So im waiting to get those put on and see if it will make a difference like they say.
Wheels, brakes, and rotors deteriorate prematurely and/or shortly after the warranty expires resulting in an excessive cost to the consumer and the potential for a complete brake and tire failure.
The brakes and rotors have needed to have work several times and needs to be taken in for the same thing about every 2-4 months.this is a manufacturer defect per the manufacturer.
The contact owns a 2009 dodge journey. While driving at various speeds, the brake pedal traveled to the floorboard when it was depressed. The accelerator pedal stiffened and prevented the vehicle from accelerating. The failure recurred numerous times. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes, rotors, and calipers needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
I am filing this complaint about my 2009 dodge journey sxt awd and its braking system. Since i have purchased the car new i have had to change the brakes three times.the car now has just under 50,000 miles.that is almost one brake job each year.the braking system for this vehicle is not adequate.this can pose a possible safety risk because the rotors can warp and cause loss of control of the vehicle in any braking situations.
The contact owns a 2009 dodge journey. The contact received notification of nhtsa campaign number: 16v047000 (seat belts, air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to holt dodge and jeep dealer to get the recall repaired. Upon taking apart the vehicle, the contact noticed that the parts were not the correct ones. The vehicle was reassembled and the parts were ordered. The next day, while traveling at highway speeds, the brake pedal was depressed but failed to stop the vehicle, which resulted in a front end collision. The air bags did not deploy. A police report was not filed. There were no injuries. The vehicle was towed to the contact's residence. The manufacturer was not made aware of the issue. The failure mileage was approximately 149,000. Parts distribution disconnect.updated 09/01/17*lj
The contact owns a 2009 dodge journey. The contact stated that while driving approximately 65 mph, the brake pedal was engaged and the steering wheel began to vibrate excessively. In addition, a strong odor of burning brake pads emitted. The vehicle was taken to an authorized dealer who replaced the front brakes and rotors. The manufacturer was not made aware of the problem. The failure mileage was 27,000. The vin was not available.
Brakes and rotors have been replaced on this car at least 3 times already. Along with numerous other problems that journey owners have complained about including: steering sounds when turning, power windows hesitating to work, car not starting, battery replaced too soon. Cosmetic problems such as visor mirror cover broken, seats staining, and seals around doors and tire wells fall off. This car has so many complaints online i don't know why we can't get something in return for all these problems.
The contact owns a 2009 dodge journey. While driving 50 mph, the esc, abs, and traction control warning indicators illuminated. The contact stated that the brake pedal was depressed and the vehicle began to shimmy. The contact turned off and restarted the vehicle, which cleared the warning indicators momentarily; however, the failure recurred. Atlantic dodge chrysler jeep ram (2330 us-1, st augustine, fl 32086, (904) 797-4383) informed the contact that the lateral acceleration dynamic sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,736.
Bought 2009 dodge journey new. With only 12,143 miles (19.818 km) i had to have rotors and brakes replaced due to them rusting out.this was done in germany by a dodge dealer. A policy adjustment was made. Then with only 27,000 miles on the vehicle i had to replace the brake pads and the rotors needed to be turned.then with 43,148 miles i had to once again replace all brake pads, front rotors and the rear rotors were able to be machined.this is the work i had done at san diego dodge dealer.when i had the work done in may 2016 i took the vehicle back in aug 2016 due to a squeaking noise coming when brakes applied.was told it was from new brakes and i should just pump them and it should go away.i tried to do this but noise remained so i took vehicle back in nov 2016 and was told that the brakes were "dirty" and they could clean them for $134 or i could once again pump them and it should stop. I tried again their recommendation and then decided to take for second opinion so took to perry's dodge in national city, ca on 3 april 2017 and was informed that i the vehicle needed all four brakes and the rear rotor needed replaced with the front rotor needing machined.i would think that for a vehicle having only 53,000 miles and having 4 brake jobs and now needing another one that something is wrong.i contacted dodge customer service rep (royal) who basically said that according to the san diego dodge dealership that this is normal wear and tear but they did open email case number: 3336076 and reference number: 29272328.i have read many reviews that basically say that the 2009 and 2010 dodge journey's brake system were not made to hold the weight of the vehicle.dodge will not claim this error and so us who bought this vehicle when it first came out are stuck with performing brake jobs every 10,000 miles.
The contact owns a 2009 dodge journey. While driving at any speed, the esp and abs lights illuminated and the vehicle lost power. Afterwards, all four brakes locked up and smoke appeared. The vehicle was pulled over to the side of the road.the fire department was called and diagnosed that the two front brakes had locked up. The vehicle was towed to the contact's residence and was later driven to the dealer. The dealer diagnosed that the failure occurred due to wear and tear. Themaster cylinder, rotors, brake caliber, and all four brakes were replaced; however, the failure recurred numerous times. The manufacturer was not notified. The failure mileagewas 168,924.
The contact owns a 2009 dodge journey. The contact stated that while driving at various speeds, the air bag, check engine, and the eps traction warning lights illuminated on the instrument panel. The contact initially took the vehicle to an independent mechanic who replaced the brake module control sensor however, the failure persisted. The mechanic referred the contact to an authorized dealer for assistance. The contact then took the vehicle to lithia chrysler dodge jeep ram fiat of santa fe (7401 cerrillos rd, santa fe, nm 87507) where the diagnosis confirmed that the brake module control sensor was defective. The vehicle was repaired however, the failure persisted. The contact brought the vehicle back to the dealer for a second diagnostic test to be performed. The results were still pending. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.
The contact owns a 2009 dodge journey. While driving various speeds, the contact heard an abnormal noise when the brake pedal was depressed. The failure occurred on multiple occasions. The contact also stated that the brakes failed to stop the vehicle immediately when the brake pedal was depressed.the vehicle was taken to the dealer where it was diagnosed that the brakes and the rotors needed to be replaced. The vehicle was repaired however, after a short period of time the failure recurred multiple times. Additionally, the tires were replaced multiple times due to the continuous failures.the contact received nhtsa campaign number: 14v373000 (air bags , electrical system) and stated that the parts were unavailable.the dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.
The contact owns a 2009 dodge journey. After the vehicle was repaired according to an unknown manufacturer recall related to the wireless ignition ring, the abs light and traction control light illuminated on the instrument panel. The contact stated that the vehicle would not start unless it was in the neutral position. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 65,000.
Brakes were not working like they should going down a hill. Tried to slow down and stop and i keep going. Brake light came on!
Upon doing routine brake inspection found both rear calipers to be not working and seized up.
I already filed a report on how the electrical system is messing up. Also how the braking system is to small for this vehicle ,and how they were out extremely to fast. This time i am trying to find another form in which i can through the mail system try and get hold of nhtsa to try and receive a recall . Due to me and the other tens of thousands who also have this same problem.
6 major brake repair jobs in 79,000 miles. The brake system is not adequate for the size and weight of this vehicle. Chrysler paid for some of the repairs which leads me to believe that they know there is a major problem on this year of the journey
Something wrong with it stating as sometimes it won't start. I replaced starter and still same issue, i have to pur it in neutral and try to start it and eventually it does but it shouldn't be this way also it stop working as i was driving getting ready to make a turn and i had to restart it but once again it wouldn't start the first few times which i had to put in neutral and i was in the city traffic very dangerous
At 19,000 mile i had to replace the brakes, then another 41,000 replace brakes, at 66,000 replace brakes, and rear brakes looked up at the cost of 650.00.replacing brakes 90,000 again!!this has been the most expensive "family car" i have ever owned. Tires-i have had 4 sets of tires!! they only made one tire (kumo) for a 19" rim at a costly expense.now goodyear makes a tire that is a better grade.i have had more money in this car than its worth. Never will buy a dodge again.they cut a lot of cost building this car!!as advertised as a family vehicle!! what a joke!!
I was driving there was a loud pop, i didn't know what it was until i tried to stop. I barely had any brakes the brake pad had broken so i had to have brakes put on it. I had just purchased the vehicle already having to put brakes on at 33000 miles i thought something may be wrong but didn't know for sure. Ever since then i have to put brakes every 3000 miles and rotors too some times. Something needs to be done about this before someone gets hurt or killed, i know there have been several complaints about them.
I purchased a 2009 dodge journey (vin: [xxx]) on september 19, 2011 from the stetler dodge car dealership in york, pa.it was a certified pre-owned car.since that day i bought the car i have been back there over4 times for various problems.the first time was about 2 weeks after i purchased the car (10/3/11), but this last time was it for me.the car makes a hissing noise when i press the brakes, not all of the times but a lot.during the winter months, i hadn't noticed anything else occurring along with the noise, but i had still taken it back to the dealership not long after i bought the car.i was told that it was nothing because they couldn't hear the sound.so, when it got very hot, i turned the air conditioner on in the car.i noticed that if i take a long trip, about an hour or so drive on the highway, a fume/gas smell is released into the car when the air it on.i took it to the dealership on 7/10/12 for this issue.they couldn't get the smell to occur, but i told them that it happened after i took long trips.there is also a grinding/humming noise that occurs sometimes while driving and it happened twice when they were driving it with me in the car, but they don't know what the problem is they say.i was told to bring it back if the problem got worse, even though i had already told them it was already getting worse, that's why i took it in.the steering wheel shakes when i press the brakes.the brakes and rotors are not good.the gear shift moves easily without the brake being pressed so it will go into park while driving.the car finally stalled while driving on july 25, 2012.it's in the shop again.they say a box or case is leaking badly and needs to be replaced.countless other problems but not enough character space allotted to tell.i have 3 pages of problems. Scared to drive this car.want my money back now.help!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
We have had to every few weeks change either the rotors or the hub.ever since we got the car in january its been with the abs lights on constintly and squelling coming from the right passenger side only.it even will at times shake like its not going to brake at all.
We bought this vehicle in april of 2014 with approximately 116,000 miles on it. The day after we bought the vehicle it began not starting and leaving us stranded for minutes to hours at a time. I have six children that regularly ride in this vehicle with me, and it has left us stranded at least once a week (often much more) since we bought it. It has a brand new key fob (bought and programmed by a dodge dealership when we purchased the vehicle). It has had two starters replaced (one before and one just after we bought it, on the assumption that they had received a bad starter). I have been in a dodge dealership getting my oil changed, when it wouldn't start for them, and they wouldn't put it on the computer to isolate the issue, because they didn't have time. When we attempt to start the car, all we will get is a click. All of the lights, radio, etc work just fine, but it will not start. Sometimes it takes two or three attempts to start. Sometimes it is well over an hour. We are aware that our vehicle is under recall for a win detent ring, however, all of the dealerships we've spoken with say that they don't have the part and can't give us an estimated time on when it will be available. This is extremely concerning to me, given that the issue could cause my vehicle to shut down while i am driving at high speeds on the highway with my children. We also had new brakes put on when we purchased it (less than 10,000 miles ago), and it already needs new brakes. Please investigate this issue. We can't get a straight answer from dodge as to what could be the issue. I am concerned over the fact that numerous times we've been stranded in extreme heat, and now we are going into winter where we get extreme cold. It is unsafe. Thank you
The contact owns a 2009 dodge journey. While driving various speeds, the vehicle began to shake and there were squealing noises and a vibration from the floorboard. The vehicle was towed to champion chrysler jeep dodge in indianapolis, indiana where it was determined that the power train unit needed to be replaced. The vehicle was repaired. In addition, the contact stated that the brakes and electrical system malfunctioned. The vehicle was repaired at least thirty times by various dealers since 2013. The manufacturer was made aware of the failures. The failure mileage was approximately 60,000.
The contact owns a 2009 dodge journey. While parked, the vehicle would not start without warning. The contact stated that the vehicle drove fine, but it would not restart when parked. The contact was able to restart the vehicle, but the failure recurred. The contact also stated that the brake pads and rotors were wearing down faster than normal. The vehicle was taken to a dealer where it could not be diagnosed and was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
When i bought my car in 2009.i noticed that my brakes squeaked when i stop i took it back to the dealership, i was told that nothing was wrong. Keep complaining all the time, then the vibration started and i needed rotors and brakes. The aftermarket brakes doesn't fit had to replace them with the dealership brakes. Had toreplace a two tire sensors.had to have my rotors resurfaced will need new rotors. Recently the engine coolant overheating light came on. The fan stop working its electrical the mechanic can't figure out why it stop. My car sometimes doesn't start, took it to a mechanic. No reason why. When my air is on it takes the car longer to gain speed on the highway. I contacted the dealership where i purchased it and dodge. Both were rude and didn't offer any help. I purchased the extended warranty and it didn't cover anything.
The brakes on the dodge journey 2009 apparently are too thin/ not heavy enough for the weight of the vehicle.. Apparently every 10,000 to 25,000 miles theywill need to have new brake pads and resurfacing of rotors or replacement.. Seems, depending onthe weight you carry in the vehicletheir may be a failurein the braking system..i bought the vehicle new and only have 26,000 + miles on it..i have read that dodge should redesign and install a new braking system.. Being retired,, i expected this to be my last vehicle.i bought american auto when the american industry was asking the government for assistance.imdisappointed dodge hasn't stepped up and taken responsibility for this problem.. It will cost me $260. To over$400.every time for this..
I have owned this vehicle since october 2012. I have had to replace the brakes and rotors 3 times. The brakes and rotors wear in 1 year or less.
The center for auto safety issued a release in aug. 2011 regarding brake problems with 2009 dodge journeys.i had brake problems in nov. 2011.i contacted the bob frensley chrysler dealership to inquire about brake warranty and was not told anything about the problems with 2009 dodge journey brakes.the release in aug. 2011 says chrysler had worked out a deductible plan where any brake work on dodge journey with mileage between 24,000 and 36,000 would not cost the customer more than a $100 deductible.i was not informed of this when i called the dealership and decided to get the brake work completed at budget brakes closer to my residence.i feel i should have been informed of this deductible program chrysler had implemented according to the center for auto safety release.
Have had the rack and pinion fixed 1 1/2 years ago and it is leaking again.have had to put 3 sets of brake pads on in 3 years.also had to put new rotor and brake caliper on right front due to brake locking up!this car only has 53,600 miles on it and has been one thing after another breaking down on it.been told by two dodge mechanics this should not be happening.would like for the dealer to do something about it.been told there were recalls on this car and we have never gotten one in the mail.help!!
The contact owns a 2009 dodge journey. The contact stated that while braking at 55 mph, the steering wheel shook. The vehicle was taken to a dealer, where the brake pads and rotors were replaced. The failure occurred at least four times and each time the dealer had to replace the rotors and brake pads. Also, the engine would take at least a couple of minutes before starting. The manufacturer was notified and stated that the contact should notified nhtsa. They offered no assistance. The failure mileage was 18,115 and the current mileage was 47,000. The consumer was informed, the vehicle had a history of premature wear of the brake pads and rotors due to them being too small and thin to handle the braking duties required by the size and weight of the vehicle.updated 08/13/12
While driving at a speed of 45 mph on a road that is rated for 55 mph, the left driver side tire separated from the car. While trying to control the car by hitting the brakes the car speed began to increased.
The contact owns a 2009 dodge journey. The contact stated that while driving 10 mph, she lost control of the steering wheel and crashed into a curb and there was an explosion noise at the vehicle front end. The vehicle was taken to the mechanic where it was found that the transfer case had a hole which caused it to explode. The contact also wanted to add that the brakes and rotors had worn prematurely and the ignition switch made a clicking noise. The vehicle was not repaired. The manufacture was not made aware of the failure. The failure and current mileage was 81,000.
My wife drive this vehicle mostly to work and i am afraid for her to drive anymore i had to replace the brake calibres they lock up and then i end up replacing the roeder and the brake pads they are also the power steering pump i had to replace and the hoses for it has busteda few times.i have luckily been the one driving when it has done any of those things. I'm afraid of my wife to drive it anymore. It is her car.i own a dodge dakota and love it,but the journey is a terrible made vehicle. I'm not expecting anything from this just want dodge to know, but i'm sure they already do.
Everytime i brake my vehicle it jerks. Ive replaced my brakes and this issue still happens. Also a few times ive had my vehicle turn off with all lights on while i was at a stop light and a couple days ago it wouldnt start after two attempts to start then on the third attempt it started.
1/10/11 brought vehicle in for standard olf change and tire rotation (mileage:18,399).san diego rancho dealership advised front brakes and rotors needed to be replaced.i diligently researched brake problems on 2009 journey and filed a complaint with chrysler corporate.paid $50.00 deductible for front brakes.5/12/12 brought vehicle in for standard olf change and tire rotation (mileage 27,154) again, san diego ranch dealership advised rear brakes pad needed to be replaced as well as turning the rotors - quote given of $305.00.did my diligent research and will contact chrysler for resolution.corporate is aware of the faulty design in this model.noted on complaint dated 3/21/12 (redford, mi) corporate authorized rear brake replacement for deductible cost of $100.00 (corporate phone to file complain - 800-992-1997.
The contact owns a 2009 dodge journey. The contact stated that the vehicle failed to start and made an abnormal noise before stalling. The dealer stated that the digital panel failed. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 1,000.updated 10/24/2014*lj updated 7/14/2015
I' got this car and the repairs never stopped coming. I've replaced the brakes & rotors 4 times in 3 years.i had to pay to have the car re-wired due to electrical problems &add a starter, replaced hoses. Shocks andball joints.this has to be the worst vehicle ever.
I've had the car for 2 years. Since i've had it, it would randomly not start, the heat would only work in the back vents. Got everything fixed associated with starter, battery, everything. For the last 6 months, my engine like has been on, and an esp light. I got the engine checked, brakes fixed, routers, brake pedal switch replaced and it's still doing the exact thing. Gear won't shift sometimes but it isn't the transmission.now they are saying possible electrical issue but this has been going on for months! after i've put more than 1000 into everything that has not fixed the issue.
I am having to turn the rotors and replace the brakes frequently.
The contact owns a 2009 dodge journey. The contact stated that the brakes and rotors were abnormally worn. The contact replaced the brakes and rotors, but the failure recurred in less than a year after the repairs were performed. The contact also stated that the vehicle jerked forward intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,000.
The contact owns a 2009 dodge journey. The contact stated that at 20,000 miles the brakes and rotors had to be replaced. The dealer informed the contact that the brakes and rotors were too small for use on the vehicle. The contact stated that over the next 40,000 miles, the brakes had been replaced 3 times and the rotors once. The dealer did not have an explanation for the second failure of the rotors. The vin was not available. The failure mileage was 20,000 and the current mileage was 60,000.
The contact owns a 2009 dodge journey.the contact stated that while driving 45 mph, the brakes were applied but the vehicle would not respond. The contact merged onto the shoulder in order to stop the vehicle.the vehicle was towed to the dealer for inspection where they advised that the rotors needed to be replaced. The vehicle was repaired but the failure recurred. The contact also stated that the roof was leaking abnormally.the vehicle was taken to the dealer for inspection where the contact was advised that the seams in the roof needed replacing. The dealer made the necessary repairs to the roof however, the failure recurred. In addition, the contact mentioned that the vehicle failed to start after being parked for a short period of time. The dealer was notified and advised that she should shake the gear shifter and then try to start the vehicle. The contact followed the dealer's instructions and the vehicle started. The cause of the starting failure was unknown. The manufacturer was notified but did not offer any assistance. The failure mileage was 10,900.
The contact owns a 2009 dodge journey. While driving 30 mph, the brake pedal was depressed with excessive force in order for the brakes to respond. The vehicle was taken to a dealer where it was diagnosed that the power transfer unit assembly fractured causing the master cylinder to fail. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 55,266.
The contact owns a 2009 dodge journey. While driving 30 mph, the brake pedal was depressed and the vehicle vibrated severely. A loud squealing noise was heard from the two front wheels. The failure occurred constantly. In addition, fumes of smoke appeared from the two front wheels. The dealer claimed the brakes were completely new. The vehicle was taken to an independent mechanic where it was diagnosed that the rotors and brakes for the front wheels needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The vin was unknown. The failure mileage was 78,000.
Suspension parts failing constantly, front tie rods, sway bars, struts, ball joints, bushings wear after 10,000 a 15,000 miles. As a result alignment is off and cause unusual wear on the tires resulting in rough uncomfortable ride. Brakes get hot and wear/ squeak after 10k miles, sometimes sooner resulting in hub cap dust and paint chipping. Rear tie rods go bad resulting in rear camber being offset and inside of tires wear real quick. Right side door locks have to be manually locked/ unlocked. Intermittent not starting problems, win module already replaced once due to recall. Driver side window up and down buttons broke off. Front dash rattles bad when taking off/ going over bumps. Rear left side door hinge got loose resulting in spring popping off, now door won't stay open and closes by itself, that's the door that's least used.
Engine fails to start. When i turn on the key nothing happens.after several turn of the keys finally there is ignition.last night as my wife was driving home the car dies out and she lost hydralics, so the brakes didn't work and she is lucky that she did not crash and kill herself or someone else. I have had the car in for calliper and brake replacement for both the front 22,000 miles and rear 28,000.the ignition starting problem 3 times.
We bought the car new in april of 2009. In august of 2012brakes started acting'sticky and jerky'. Took it back to the dealership just because of the brakes (had extended warranty). We had a strong feeling it had something to do with the esp bas system. They didn't even look at it before saying 'no' it wasn't the esp bas system. Through multiple dealership service visits, oil changes and such; brakes stayed constantly jerky. 2+ years agoi went into dealership for tire rotation and oil change and they told me i'd have to replace my brakes soon. Unhappy with the long wait and cost of service at the dealership i've been taking the journey into another shop where i asked them to check my brakes and they said they were fine. Yesterday while driving approx. 35mph the esp bas lights came on and all of a sudden the brakes weren't sticky or jerky. They worked like they were supposed to in the first place. The esp bas (yellow) lights will not turn off. I know sooner or later i'll have to replace the brakes because they put such shoddy ones on at the factory, but the problem with the esp bas is a computer problem that effected the brake system and it should have been addressed by the dealership. Between the poor dismissive way the dealership handled this esp bas problem (didn't even test drive) and the cheap brakes dodge installed. I will never buy a vehicle from either of them again.
While driving the car wheel will lock up and cut off.no warning i have taken it to mechanics who said nothing is wrong.i have been dealing this since i purchased the car. Also front brakes where out i recently had to change the brake caliber in the front of vehicle.
The brakes on this vehicle do not work. Every single year, for the past 4 years, i have had to purchase a new brake system for this car at a cost of hundreds of dollars. Dodge and the dealer are aware of the problems but they refuse to recognize it. This is my son's car and i don't feel safe having him drive it. I purchased a lemon!
The contact owns a 2009 dodge journey. On several occasions, the vehicle failed to start. The vehicle was repaired under nhtsa campaign number: 14v373000 (air bags, electrical system). The contact also stated that the brakes would wear excessively after being replaced. The contact also stated that the vehicle experienced a head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 70,000.
We bought the dodge journey in dec 2012 3 weeks or so later i returned to dealership with a clicking sound when i moved the steering wheel that the front end was shaking and that there was a load roar long story short every 6 months rotors brakes tires are having to be replaced and i guess what really set things more in motion was jan 21 2014 while traveling down the interstate to take a sick child to the dr the left front tire valve steam blew out my husband got the car off the road only to jack it up to change tire when the weight of the vehicle bent the jack causing it to fall almost on my husbands foot, we bought this car because it was a v6 and had the room we need to travel to dr appts with our special needs child because we have to travel so far i have had nothing but trouble the dealership after a fight agreed to put new brakes the machined the rotors and said the steering was a dodge thing nothing to worry about only the load clicking when pulling in or out of a parking space and the roar in the front they claim is the raos and they also at this time put 4 new tires on the carnow mind you this was all done 7/6/13 and they done all of this when they purchased the car in 11/20/12 and when i go back in to the car fax every 6 months the breaks rotors and tires have to be replaced. Now here it is 6 months later for us and blow outalso we just changes the rotors and brakes on the 11 of this month so see the 6 month deal with this car and when searching other complaints i am finding the same problem i have contacted chrysler and they say call my dealership i informed [xxx] at chrysler it was not the dealerships problem they didn't make the car. It is a death trap there are so many more issues with this car but thedeadly ones are the tires blowing out the brakes crumbling and the rotors wearing out with in 6 months thank u and i so hope that someone can help us.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The 2009 dodge journey brake pads and rotors wearout prematurely and create a safety hazard. I believe that the brakes are under-designed for the vehicle weight and should be redesigned and replaced under recall. I am a very conservative driver yet still have to replace the pads and rotors every 20,000 to 24,000 miles.
The contact owns a 2009 dodge journey. While operating the vehicle, the abs, ebs, and traction control indicators illuminated. After turning the vehicle off and restarting it, the failure recurred. The failure was not diagnosed or repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 179,000.
Noticed brakes were wearing received letter from dodge extending warranty but we were slightly over on miles. We replaced front pads and rotor. Now a year later they need replaced again. At 55000 miles.
Calipers stuck wearing out brake pads and warping rotors.
Had to get brakes/rotors replaced at 15,000 miles in 12/09, at 49,000 in 12/11, and at 74,000 in 3/13.
Before buying this car in 2013 we took it on a test drive. We noticed that the brakes were not working properly. Upon inspection the brakes had literally crumbled apart and the dealer said they would replace at no cost to us and that we shouldn't let that discourage us from this purchase. In addition, we noticed that the transmission seemed to shift abnormally fast and hard. Again like with the brakes we expressed our concern before we purchased. The salesperson then responded by saying that was how those cars are and that they would reset the transmission for us. They did this at the same time they replaced all brake parts. Progressively over the next few months the issues with the transmission worsened. It stalled in reverse several times. It also shifted from 1st to 2nd in less than 3 seconds and increasingly hard as well and once it hits third it loses power. I merged onto the interstate the other day and the rpms were above 6 before it finally decided to shift. At this point the car had less than 70,000 miles on it and we took it to the dealer to find out thetransmission needed replaced. I knew it needed that before we bought it, they just waited until it became an issue. Now we were told the transmission was actually missing teeth. I am so angry because i purchased this car and have 5 years of payments to make and 6 months in it needs a transmission. I believe this is a defect in the manufacture of this vehicle in addition to the brakes. This is not fair to the american people who want to buy an american car to later find out it was actually manufactured in mexico for "affordability".
The contact owns a 2009 dodge journey. The contact stated that while attempting to start the vehicle, the contact had to depress the brake pedal to the floorboard and shift the vehicle into gear while the brake pedal was being depressed for the vehicle to start. The contact stated that the stability control and brake warning lights were illuminated. Additionally, the vehicle experienced failures with the intake and transmission. The contact was concerned that the vehicle would independently shift to second gear or to the park position. The contact stated that the vehicle was restarted to be able to shift gears. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the issue. The approximate failure mileage was 138,000.
I was driving to exit the hospital when for the 4th time since i've had the dodge the breaks went completely out then locked up a loud noise was heard and the back tires locked up with the breaks. I've changed them 4 times in the 6 months i've had the car, they get fixed and 2 weeks later the breaks are bad again. It's very dangerous if i were on the highway it would have caused a accident. This car was poorly made especially the breaks.
On 2 separate instances thebrake calipers locked up and caused the brakes to smoke badly.the first time was in heavy traffic going slow and it was the right rear brake.a week later, also in heavy traffic, the left front locked up and started to smoke.in the second incident, the wheel was too hot to touch which i feel could cause the tire pressure to build up causing the possibility of a blow out at speed.
The contact owns a 2009 dodge journey. While driving approximately 10 mph, the contact heard an abnormal sound coming from the brakes. The dealer replaced the brakes, but the failure recurred after the vehicle was driven 11,000 miles. The brakes were replaced again, but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
The vehicle will stall on cranking which a red light will light up you will have to get under vehicle and tap starter constantly to crank. Starter has been replaced 2x problem still happens its spark fire under car. The vehicle will be cut off stationed after a drive then it was crank period until 20 min . When parked to get in and drive it want start. Has been test on machine battery good starter good and transmission it detected and electrical. Also when unlocking doors only 3 doors will unlock one you hot unlock wipers will come on.
Car has overheated several times. I have replaced hoses and coolant reserve tank twice temp got so hot that it melted holes in it,brakes on front hash been replaced 6 times since 2014 also replaced rotors twice replace brakes on rear twice. *dt
Car has had to have brakes multiple times for excess wear and problems with caliper, engine runs rough and hesitates to accelerate at speeds over 45 miles per hr, checkengine comes on and flashes and the goes solid, codes show up as po202 with definition of cylinder 2 injector electrical circuit unit had a fault lodged or was disconnected for predetermined time. This car is costing me an arm and leg
This journey has had premature wearing on the brakes and rotors. We have had the car 3 years now and have had brakes done at least 6 times and it only has 47,000. This is a huge safety concern. Also in order to change your batter you have to take it to the dealership, so if you break down you have no choice but to have it towed and taken to the dealership which is hundreds of dollars. Also my husband is handicap, and this poses a big problem for him or anyone else. This car was made poorly. We cannot afford brakes every 6 months and even after you get the brakes done it is constant problems. We try to use our other car we win driving with our kids for fear the brakes will go out or something.
3 months after i purchased my used 09 dodge journey i have had to replace the brake pads every 2 to 3 months.i would take it to the dodge dealer and it was under warranty and they would tell me my brakes were like brand new.i am still replacing pads every 2 to 3 months.i think dodge should recall this car and fix the brakes.
Parking sensor in transmission that sends a signal that car is in park not working i properly may be a huge issue because when you are in drive and sitting it gets stuck in park. Then takes off no warning.if me o our anyone in my family is injured i will be the one to help settle a law suit with chrysler. I spoke of this problem to the dealer while it was under warranty the rep. Said i had to leave my car there till the problem duplicates.this is a expensive car and my only transportation which is why i had the warranty . The other issue is when sitting at the light the brakes slip causing the vehicle to lunge forward.this is even after replacing the brakes at the dealership the vehicle is a money pit. The consumer takes the bill or could lose their life messing with chrysler.
While driving this vehicle, when you go to use the brakes they become 'mushy'. You have to push on the brakes all the way to the floor before the vehicle will even try to stop. We have replaced the brakes already since purchasing the vehicle and now not sure what to do. Yesterday while i was driving down the highway, traffic came to a complete stop. I had to push on the brakes very hard. The tires actually squealed, the car jerked, and you could feel the brake give a jerking feeling below my foot. Fortunately, i did not have my babies with me this time.another incident that has happened this week is when the tires squealed when i was trying to turn right at a light and could not get the vehicle to slow down enough on a decline. This is very scary and i hope this is fixed very soon. I have looked at other sites and notice that there are a lot of brake issues with this particular vehicle.
Purchased vehicle in 2010, test drove vehicle asked dealer to check the following components engine, brakes, transmission.dealer took car to a repair place stated everything was fine, went on with purchase.had a oil change not long after purchase facility mentioned front and rear brakes, rotors and calipers were bad..which i had noticed pedal to brakes were not engaging properly, severe safety issue.took to a second brake repair same problem.(s)on occasion engine stalls while driving, sometimes will not start at all.some electrical components do not work in the vehicle. Then driving vehicle home from store transmission dies, car will not go over 20 miles, almost hit from behind by another vehicle due to sudden loss of speed luckily about two minutes from home. Parked vehicle for a few hours car would not go in park or reverse.took vehicle to transmission repair, transmission tech examines transmission, transmission is defective and needs to be replaced.called manufacturer dodge/chrysler stated there was nothing that they were willing to do, same statement they have said to many consumers, without concern for buyers safety or inconvenience that their vehicles cause.please i need help this is the only vehicle that my family has, and i am concerned about all of our safety.
Bought my journey in march of 2009. In feb of 2010 my brakes were squeaking so i had them checked and it was found i needed pads and rotors replaced on back.3 months later the front rotors and pads needed replaced.6 months later the back rotors needed replaced again along with pads. 8 months later the fronts needed rotors again and the back needed pads.this is just crazy how many times i have been to the mechanic.most of my drive is highway so there is no explanation other than there has to be a serious defect. I love my journey but will never purchase a chrysler vehicle again.
I am concerned about the safety of my vehicle. I have had to replace the brakes 3 times and am going to need to replace them again. I only have 26,000 miles on the vehicle. I know the "sweep" area is insufficient for the weight of my vehicle from what research i have done. I am worried that the brakes might fail with my kids in the car or on the freeway. I know i'm not the only owners to have this problem. It is a persistent problem among dodge journey owners.
Front brakes rotors and pads needed to be replaced at 12000 miles, rear brakes pads and rotors replaced at 20000 miles and front brakes needed to be replaced again at same time steering wheel vibrates horribly dealer said needed rear wheel alignment and 2 new tires at 20000 miles had it done brakes still squealing and grinding and dealer says "can't find anything wrong" steering wheel starting to vibrate again at 23000 milesdealer says nothing wrong can't hear squeaks in brakes unbelievable it is ear piercing and they grind intermittentlyi am sure soon to be grinding continually and then they will tell me i need new brakes again have spent 1200.00 dollars out of pocket vehicle isn't even paid for yeti have lost faith in chrysler and don't know what to docan't afford these costly repairs on a car that is basically new i am afraid that one time the brakes will fail completely that is how fast they wear out.
New 2009 dodge journey purchased in april 2009.september 2010 i was informed that the front brake pads needed replacement and the front rotors needed resurfacing with only 17000 miles on the car!$250.00now today 3/19/2012 i am informed that the rear brake pads need replacement and the rear rotors need resurfacing and the front rotors need to be turned!because chrysler issued a service bulletin stating the front rotors should not be turned, they should be replaced under the extended warranty (that we barely qualify for because our 3 years is almost up) it is recommended that we just replace the front brake pads again and replace the rotors.total cost for brake pad/rotor related service #2 $400.00 with only 28750 miles on the car!so with only 28750 miles on the car both front and rear break pads and rotors have been serviced, the front set twice now!
After only having 25,000 miles, my 2009 dodge journey needed to get all new brake pads and rotors.this came on suddenly as my car just began having a grinding sound every time i pressed the breaks.i have two small children and feel that this could have been a dangerous situation.after much research, i have found that there have been many reported incidents of the same occurrence with the 2009 dodge journey.after discussions with chrysler dodge, i suggested that this be looked into for a recall so that this unsafe situation not occur to another person, possibly ending much worse than my situation did.i am awaiting reimbursement for a portion of the amount paid toward the brakes, and as much as i would like to be fully reimbursed, i am more concerned with the safety of the vehicle and the safey of others.*ln
My first experience was the windshield wipers completely stopping while pouring down rain.i almost rear-ended someone.the wiper motor has been replaced numerous times.my car completely shuts off while i am driving or sometimes just putting my car in reverse.it is currently in the shop again.plus, my brakes are already gone and the car is only a year old.
Bad brake system.
We purchased a 2009 dodge journey, it has approximately 24,000 miles on it. We were recently told that it needed new brakes. There was squeaking and then grinding within a matter of days. We were also told that the rear brakes were also close to going bad. I have never owned a car that the brakes lasted so little a length of time!
We bought a 2009 dodge journey in 5/09. About a week ago, i noticed my brakes were not stopping like they use to, a few days later they starting squeezing really bad and the brakes got worse.finally on friday, march 5th my brakes went completely out. I took my car to firestone auto center and was told that both my front and back brake system was completely gone, the service gentlemen at firestone couldn't believe that both front and back were completely gone on a car that had the mileage we do. I had to replace both which cost me $1500. I called dodge to tell them about what had happened but they didn't seem to care. I talked to gedie in the customer service department and he said they weren't going to do anything about it because brakes wear down and thanks for calling dodge chrysler. But what i don't understand is why the brakes are going out so soon on a vehicle with only 22,116 miles on it. I think between my husband and i, we've owned around 6 cars and i've only had to replace brakes on one car that had over 60,000 miles on it. I think that this needs to get looked into because from my research i'm not the only one that has this issue with this type of car, i did find one person who had 12,500 miles on his vehicle and he had to replace both brake systems as well.if i would have known that i would have to replace both brake systems so quickly i wouldn't have bought this car. Dodge needs to fix the problem before it becomes another 'toyota' issue and reimburse the people that have had to replace both brake systems on a brand new car.
Brake light comes on when braking, new suv and the front brakes has worn out after 18,000 miles, dealer says the shoes aresoft from the factory. Brake light flashes when braking.
I purchased my 2009 dodge journey in june 2009. The brakes started to make a grumbling noise when i stepped on the brake. I had only 11950 miles on the car. It was 3/2010. I took it to the dealer and they said it was the brakes and wanted me to pay for the repair. I told them it was still under the 12k warranty, so they did it free of charge. I took it home and it was still doing the same thing. I took it back the next day and asked them to please have the technician drive the vehicle to determine what was wrong. I was 3 miles away from the 12k mile warranty expiring. This time they replaced the rotors. Now it is 9/20/10, and the vehicle is at 21100k. It started to make the same grumbling noise and when i took it to the dealer, they had to replace all 4 rotors. Three days later i had to take the vehicle back because when i go over 60 mph it starts to vibrate and feels like i have a flat tire. I took it to the dealer ad they rotated and balanced the tires. When i got on the interstate, it is still doing the same thing. I emailed chrysler 2 times and have spoken to them twice. I no longer trust this car. I am afraid everytime i get in the car to drive it, i am putting my life in jeopardy. I know i will have to continue replacing the rotors every few thousand miles .
All four brakes on my 2009 dodge journey have failed after only 25,000 miles. Brake parts have broken and the front two brakes are considered under warranty but the back brakes are not under warranty. The dealership stated the car was unsafe to drive until the brakes were fixed. Donavan dodge in sierra vista arizona has repaired the brakes but the dealership is not taking any responsibility for failure of equipment for the back brakes. This type of failure placed me and any passengers in danger. I requested the broken parts for the brake equipment that was not under warranty. They have to send the ones under warranty back to the dodge corporation.
I was driving in january 2010 and crunching sound and shaking when brakes applied in my 2009 dodge journey, took it in they informed me i needed new brake pads at 25k miles. Got new pads for $300 kept driving, now vehicle shakes hard to stop and crunching sound again when attempting to stop (stopping can be difficult) now june-- took vehicle in again and again they stated front pads are 11/32 (in 4 months?) and rear pads are 1/32 almost metal to metal. Car's brakes appear to be way too small for vehicle size and it appears the pads wear very quickly (can find tons of same complaints in various review sites) dodge always blames the drivers for "riding their brakes" but there are thousands of us. They estimate brake pads last 14-16k miles!!!! but i can tell even the front one being below half are now effecting the vehicles stopping ability. This is a safety issue they need bigger brakes for the vehicle. I am concerned that one day it will just fail as the brake pads wear so quickly.
Brakes do not last.had to replace rear and front brakes and rotors at 40,000 miles, only 500 after we purchased vehicle.when braking at a high rate ofspeed the entire car shakes and steering column vibrates violently.we have not found a solution, the dealership says they cannot duplicate the problemthe car will randomly not crank.it has left me stranded twice.after sitting for an hour it will crank with no problem.we have been told that is may be a problem with the internal security device that recognizes the key.
I purchased a 2009 dodge journey in august of 2008. I have had repeated problems with rotor and brake wear. The rotors have been replaced twice and all 4 brakes have been replaced twice with the front being replaced 3 times. The first of which occurred just past 12,000 miles. This is when brake and rotor wear warranty ends. I have also had significant problems with the wiring sensor module, resulting in stability control and anti-lock brake light to come one. I also have power ports in the vehicle that do not work as well as a lift gate that does not lock. I currently have 48,000 miles on the vehicle and now have issues with leaking. I am unsure how water is entering the vehicle, possibly thru the air conditioning drainage system. The entire drivers side floor boards are wet as well as the built in cooler behind the drivers seat being completely filled with water within several days of emptying. This occurs when it is not raining or wet outside. I now have mold issues in the vehicle. Myself and my children have significant allergies and asthma. This vehicle is unsafe to drive. The electrical problems resulting in air bag failure are defiantly scary.
The brakes have gone out on my 2009 dodge journey 3 times.every 10,000-12,000 miles they wear completely out and make it very difficult to stop the vehicle. I bought it in 2008 right off the showroom floor and did not expect to have such an issue with one of the most important safety features.i have small children that i transport daily and i am thankful that i have not had an accident.the dealership has reluctantly replaced the brakes twice free of charge, but seem unwilling to do it again.i do not feel that i should have to pay for the brakes since this is not due to normal wear and tear.i need a safe and reliable vehicle to travel in with my children.
The contact owns a 2009 dodge journey. The contact stated the brakes failed and the vehicle would shake abnormally when applying the brakes. In addition, there was an increase in stopping distance. The contact stated that they took the vehicle to the dealer and was told that the front and rear brakes needed to be replaced. The contact received a letter from the manufacturer stating that they were extending coverage on the brakes and rotors of the vehicle by one year. The contact believed that the low mileage on the vehicle deemed that the failure was a manufacturing defect. The failure mileage was 12,000 and the current mileage was 13,552.
Tl- the contact owns a 2009 dodge journey.the contact stated when the brake was applied the vehicle and the steering wheel shook. The vehicle was taken to the dealer numerous times forthe failure. The dealer replaced the front and rear rotors, and brake pads four times. The reardifferential assembly was also replaced, but the failure was not corrected. The vehicle was takenback to the dealer. The failure mileage was 4,143 and the current mileage was 52,175. Li
2009 dodge journey. Consumer writes in regards to issues with vehicle brakes *tgwthe consumer stated the dealer replaced the front brakes.then at 29,000 miles the rear brakes were replaced due to excessive squealing.
At 15,200 miles, my 2009 dodge journey began to make a grinding/crunching noise when brakes were applied, making driving the vehicle dangerous(did not know if the brakes would fail!). Service department told me that the rotors, brake pads and calipers needed to be replaced. Only the calipers were covered under the warranty. When questioned on how the brakes could go so quickly, staff told me that the vehicles come out of the factory with "softer" pads and the traction control wears them out quickly. Just a nice way to describe inferior equipment. I do not have the parts that were replaced, was told they had gotten rid of them prior to my picking up the vehicle after repair.
Around 14,000 miles the brake pedal would sink. Dealer found bad master cylinder. During further inspection of brake system they also found front brake pads worn.at 24,000 the rear pads and rotors are no good. You can feel car shimmy when slowing down on freeway.pre-mature failureon pads and rotors. Car is mostly freeway miles with no hard braking.
I bought a brand new dodge journey in april 2009, this is june 2010 and i have 17,459 miles on it.brakes started squealing when i back out of my garage and sometimes when i'm pulling up to stop sign or red light.had them checked with my regular oll change and was informed today that i had less than 10% left on my front brakes!!!!!!!i live on a barrier island for gosh sakes, i'd have to ride the brakes 24/7 to wear them out that fast!called dodge corp. And they say its not covered under the warranty after 12,000. Miles, ha!!!!!i traded in a new chevy impala with greater than 60,000 miles and still had 40 % left on the brakes and i was the driver......this is definitely a default in materials and has to be addressed before someone gets killed.i wasn't even going to ask them to look at it as i would neversuspect a new car needing brakes.i make a new car payment so i won't have repair bills, this is not right.from what i have researched this is an ongoing problem with dodge and has not been addressed.
The contact owns a 2009 dodge journey. While traveling at various speeds the contact noticed that when the brakes were applied he heard a grinding noise in the front end of the vehicle. The vehicle was taken to the dealer where the contact was informed that the front rotors and brake pads needed to be replaced. There were no prior warnings. The current mileage was 23000 and the failure mileage was 20000.
The contact owns a 2009 dodge journey. While driving at speeds of 35 mph, he could hear a grinding noise when applying the brakes. He also stated the brakes would not engage as accurately as they should. When depressed, the brake pedal would feel soft and would fall very close to the floorboard. The dealer advised the front brakes were worn and would need to be replaced. The rotors were cut and the front brakes were replaced under factory warranty. The failure mileage was 10,190 and the current was unknown.
Our dodge journey began having braking issues.a trip to the dealer revealed that at only 30,000 miles, the front brakes were basically non-functional.we needed to replace pads and rotors, which were far beyond machining,on the front and pads on the rear as well as having the rear rotors turned.this is unacceptable for a vehicle driven under normal circumstances with only 30, 000 miles.
At 15,000 miles on my 09 dodge journey, thefront brake pads are gone and the front routers warped.the back pads are fine but the back routers are warped.i was told by the dealership this is "normal wear".i have owned numerous new cars and this is not normal.dealership is unwilling to correct this problem.
Purchased our 2009 journey in the summer of '09. I live in the country and drive approximately 25 miles to and from work, with only 4 stop lights between. At 27k miles we had to hve the front brakes and rotors replaced. Suddenly one day without any sort of warning it sounded like my front end had fallen off when i came to a stop. The noise was so bad that i pulled to the side and put my hazards on honestly thought it was an enginge issue because the noise and shake was so horrible. Husband came and drove it to the dealership. Found out that we were metal on metal the front brakes and rotors needed to be replaced rear were just fine. Dealership tried to tell us this is normal and that it was in the milage range to need this work done. Told them they were crazy'this was the 9th dodge vehicle we had owned and never had we had an issue like this. They ended up comping the rotors for us but we needed to pay for brakes. Dodge came along in june of 2011 and reimbursed us for the brake repair. Now 15k miles later i suddenly had the same horrible noise but in the rear of the vehicle. Took it to the dealearship and what do you know the rear brakes and rotors need to be replaced. Called chrysler this morning, waiting to see what comes of it.
Rotors turned and pads replaced at 19,200 miles. Rotors started warping after first trip of over 200 miles. Rotors replaced at 26,000 miles. Started shaking after first long trip and then consistently after 2000 miles. Rotors replaced at 52,000 (using "best quality" wagner rotors) same results. Shaking, during braking, at highway speeds. This is a known issue at chrysler. I called chrysler customer service and was told that because i didn't use chrysler parts, and wasn't the first owner of the vehicle, there would be no assistance. This is a critical safety issue. When the brakes are applied, at highway speeds, the steering wheelshakes uncontrollably. My wife had to hit the brakes on a two lane exit, due to a car swerving into our lane and the combination of turning, with the steering wheel convulsing erratically, caused us to run off the road and almost have a very serious accident. But is it an accident when the manufacturer knows that the calipers are inadequate to safely stop the vehicle. Through research, i have found that the "sweep area" of the journey front calipers is one fifth the sweep area of other cars of this class/ weight. Please investigate. This is a definite safety concern.
Have a 2009 dodge journey and need a whole new transmission at 11,000 miles and now at 13,000 miles i needed brake pads.still have whining noise that no dealer can figure out what it is.i have already had the radio replaced, a recall completed and several other items fixed.in less than a year.unfortunately, i can not afford to trade it in.
Dodge journey serious brake problem, 2nd time in less than 32,000 pads and rotors are needing to be replaced. Dodge has acknowledged a problem and then did sent out reimbursement option, my first repair was paid for. However, the problem has not been solved with the vehicle, the same repair is required again. A search on the internet indicates this is a rampant problem, a recall from dodge has not been put in place, class action law suits exist. Mechanic at midas indicates many dodge journeys at his facility with the same problem.
Front left brake pads and rotor excessive wear. Back left brake pad and rotor very little wear (to the point pitted rust was on rotor). Original front pads and rotors changed out at approximately 36,000 miles due left to right uneven wear. Back pads and rotors changed out at 49,000 miles, due again to uneven left to right wear. After having the braking system looked at for this issue by the dealership tech where i bought the car from, i have been informed that it was due to "excessive rust". I had an ase certified mechanic change the back pads and rotors and was informed that there was no issues with brake slides, pads calipers, or rust. Now dealership has informed me "that due to all evidence of the issue being destroyed, i will have to wait for it to reappear or complete failure to happen in order to resolve issue".
Brake failurebrakes and rotors worn to a dangerous condition premature without and warning or panel light.
2009 dodge journey, bought brand new, on 4th replacement of front and rear brake pads and rotors.car needs brakes and rotors between 3rd and 4th repair at 5,000 miles!metal to metal sound, feels like tie rod is breaking and steering wheel shakes very badly.vehicle is a lemon and chrysler will do nothing to help.due to the number of complaints on brakes a recall or repair should be being addressed by chrysler not carried by the consumers pocket and health.if i have an accident in this car, all of the complaints on this site will be referenced for my subsequent lawsuit.last dodge of 4 previous vehicles that i will purchase!
I own a 2009 dodge journey, which i just loved up until this spring!i had begun to hear alot of dragging noises in the tire area and upon taking it for a tire rotation, i was told i needed to brakes.the car was barely a year old and yes, it did have about 25,000 miles on it.but, i had owned other cars in the past and didn't have to replace the brakes for atleast 3-4 years!i had to replace the pads & rotors at a fee of $500.it's been about 4 months later and again, the noises have returned!i can't afford to replace these items again.it's crazy!i now have to live with the concerns of will my car stop, will i cause an accident because the brakes go out not to mention the constant noise.
The contact owns a 2009 dodge journey. The contact stated that the front brakes and rotors were wearing prematurely. The dealer advised the wear of the brakes and rotors was normal. The contact disagreed. The vehicle was not repaired. The failure mileage was 24,500. Updated 11/05/10the consumer stated after reporting the issue to dodge corporate, the problem was fixed and she paid a $100 deductible.the consumer stated, she has only put 1500 more miles on the vehicle since the original case and the rotors are warping again.updated 11/05/10
2009 dodge journey.consumer writes in regards to vehicle faulty brake system issues.the consumer stated all four wheels were locked which left the vehicle immobile.the brake pads, rotors, calipers and master cylinder were all replaced and the vehicle still can't be driven.
My wife and i were about an hour from home when the brakes on our 2009 dodge journey started squealing very, very loud.i pulled over as soon as possible, got under the car to check.i could not see anything specific and let the car sit idle for about 30 minutes.as soon as i started to drive again, at less than 5mph, the brakes started squealing again, just as loud.i drove to a nearby firestone facility, described the problem and the put it on the rack to check the brakes.the journey had 29,400 miles on it.......and the brakes were completely, totally worn out!!they brought the brakes and rotor for me to see and the rotors were badly grooved.they said they thought the brakes were too small for the size, weight of the vehicle and i tend to agree, especially after reading other complaints online.i was told it would have been close to an act of suicide to continue driving the journey and i agree.this is outrageous!! and from what i read, dodge is well aware of the problem but nothing has been done.i am now 08t $300, and could have been involved in a bad accident from failure of the brakes.
We bought this car used in 2011. We had an inspection done of the brakes by the dealership we bought from and were informed the brakes were in good shape. We have taken the vehicle to the local dodge dealership for regular preventive maintenance and they have told us the brakes are in good shape also. The last visit they told us the front brakes were completely gone. This after just 4000 miles. The electrical system is also failing. The vehicle at times just won't start or other times will shut done. We feel this vehicle is an accident waiting to happen and feel we have a lemon with no course of action and still 5years of payments.
2009 dodge journey suv brakes and rotors premature wear, leaking roof, and more... Brakes and rotors on the car had to be replaced twice on the front at less than 34,000 miles and once on the back at less than 39, 000 miles; this is a serious problem with this make & model and can cause some one there life. There are numerous complaints about this and they are not being accountable. Chrysler-dodge needs to be held accountable for this and make the recall on the 2009 dodge journey and stop blaming this problem on the people who purchased it.
2009 dodge journey brake issues.car was bought new in jan 09 and in nov 09 the brakes are worn out.brake ware is uneven from front to back and side to side.mileage on the car is about 22,000 miles.if you look at http://www.carcomplaints.com/dodge/journey/2009/brakes/noisy_brakes.shtmlyou will find two complains of brakes wearing out way to early.if you look at http://www.dodgejourneyforum.com/index.php?showtopic=463there are 6 pages of people talking about issues with brakes wearing out at or before 22k miles.seems like a safety issue to me that brakes don't last a year.seems they are wearing out at about half of what their life should be.seems to me that the brakes are not sized right or the pads they use are not formulated to last or the rotors have issues that cause them to rub the pad.
I purchased a 2009 dodge journey in mechanicsville va in 2008.the vehicles front brakes have been replaced 3 times and the front rotors twice in 55,000 miles.the rear brakes also needed replacement once.there is no warning when the brakes become warn, except for metal-on-metal sounds when the hardware for the pads make contact with the rotors.the quick loss of braking surface and rotor wear is effecting braking response and causing the vehicle to shake violently when the brakes are applied.i contacted dodge customer service and a dealership, and both stated that it was driving habits that were causing early wear on the brakes and rotors. However, i have never had to replace these components so early and often on any vehicle i've owned before.
We have replaced the brakes and rotors 5 times in my 2009 dodge journey with only 48,000 miles. Dodge refuses to help or admit any fault . The car shakes so bad when braking it feels as if it's going to fall apart, this is extremely scary.
Front and rear brakes and rotors excessive wear.again on 29 dec 2010 brakes and rotors excessively worn at 15312 miles.
Received a letter from dodge a few weeks back which referenced possible brake problems on the 2009 dodge journey we purchased new in 2009.our daughter is a college student and has only put on 22,000 miles over the past two years. An appt has been made with a local dealership, but when i drove it for the first time today, i could not believe the metal-on-metal sound that emitted from the front brakes. The brake pedal had to be pushed down with force to achieve a total stop. We have never had a vehicle that required any type brake repairs after such a short period of time and i totally resent the fact that there is anywhere from a $50 to $100 deductible for something that should be covered by dodge. These brakes sound like there is absolutely nothing left. The sound even remained for a while even after i took my foot off the brake pedal. Why must the consumer pay for shoddy, poor quality parts?
2009 dodge journey had to have brakes and rotors replaced at 16,000.broughtvehicle in for tire rotation and found out everything needed replacing.unheard of.vehicle repairtechnician informed me that he has been seeing an abnormal amount of 2009 journey's/caravan's with the same issue.dodge must be putting on sub-par brakes for this to be happening.no accident occurred...but i wasn't expecting to replace at only 16,000.i've seen others on a dodge forum website that have had to replace even sooner.whatever you can do to help.it's like david fighting goliath.
The contact owns a 2009 dodge journey.the contact stated that the front passenger side caliper locked while driving 30 mph.when the calipers lock the vehicle began to vibrate and became difficult to steer. The vehicle was in the dealers possession for a month. The dealer stated that the reason the repair took so long was due to the lack of parts in the u.s. The contact does not know why the manufacturer does not have parts.the failure mileage was 35,800.
I owned a dodge journey 2009 and all of the sudden my brakes started to grind. It felt like i had no brake power andsounded like it was metal to metal. I took it immediately to our authorized chrysler dealer and i was told i needed to replace front rotors and brake pads. I had purchased with this vehicle an extended warranty but was told rotors and pads were not covered even in case of premature wear : my car has only 22,000 miles. What is frustrating is that the brakes never squealed . How could i anticipated this ? the dealership is asking over $400 dollars to have the carrepaired and based on what i am reading in this database, my brake problems might happen again very soon.
I have had to replace the brakes on my 2009 dodge journey 3 times since march of 2009, my car only has 35,000 miles on it. I feel that the brakes are defective and are not safe. They do not provide a safe driving enviroment.
Brand new car with brakes that are not substantial enough to carry the vehicles load so brakes prematurely wear as well as ruining the rotors have less than 23,000 miles on the car and also other owners have made same complaint on the same model and yearmanufacturer will fix if you have less than 12,000milesbut will not upgrade braking system to correct the issue nor will they even split cost the cost of brakes if you are over 12000 miles on vehicle this is a one year old 2009 dodge journey bought with 17 miles on it can substantiate my claim with other complaints on the dodge forum complaints website.
The brake pedal at a stop will fade to the floor.
I have a 2009 dodge journey. The brakes started to make a grumbling noise when i stepped on the brake. I had only 14,000 miles on the car. I took it to the dealer and they said it was the brakes and wanted me to pay for the repair. I took it to my mechanic because i didn't want the same dodge brakes onit.we used bendix brake pads.i was ok until i hit approximately 21 k miles.the dealer then told me i need new rotors.i then took it to my mechanic and replaced the rotors with the holed aftermarket rotors because they stay cool and will not heat up.within 300 miles after i replaced the rotors and shoes, the car started the same symptoms again.shaking when the brakes are applied.dodge should come out and recall the brakes on this crossover.my dealer told me that they use car brakes on this truck and they should have equipped it with truck brakes because it is too heavy. I bought this car with the expectation everyone has from a new car and i am very upset with dodge.they never covered any of the brake system under warranty and i am pouring all this money on this car that i do not trust.dodge should be sued for this car !!!!!
The contact owns a 2009 dodge journey.the contact stated that the vehicle would shake violently.the dealer replaced the brakes numerous times but the failure recurred.the manufacturer was notified of the issue and was in the process of assisting the contact with the failure.the failure mileage was 20,000 and the current mileage was 80,000. Updated 12/12/11*ljthe consumer stated the vehicle was taken to the dealer on three separate occasions; once to have the rotors resurfaced and twice to have the pads replaced. Updated 12/14/11
I own a 2009 dodge journey.the front rotors have been replaced twice and my current mileage is only 15,700!
The braking system on the 2009 dodge journey is, in the opinion of a specialized mechanic consulted as a result of the failure of the brakes, defective.the front brakes had to be replaced at 9,000 miles and the back brakes are at this point worn down, with the car having less than 20,000 miles on it.having called dodge, i was advised that it was a problem with the type of brake pads, not the actual braking system, and that dodge is paying for replacement brake pads.however, the opinion received from a specialized dodge mechanic and state vehicle inspector does not support this view.my overtures to chrysler have been utterly pointless with the company stating that the temporary solution proffered will resolve the problem.i am not convinced.the nhtsa must immediately commence an investigation into the nature and breadth of this problem and instruct chrysler to issue and immediate recall on the 2009/2010 dodge journey on the grounds of safety and consumer protection.chrysler is refusing to acknowledge the extent of the problem and seems to believe that it is acceptable to placate customers with a temporary solution to what it seems to me is a permanent and recurring problem, hence the urgent need for intervention from the nhtsa.
The door control panel has failed, causing the driver to not have the ability to roll down the window, or lock and unlock the door. The airbag warning light has also come on, presumably indicating a defect in the door panel airbag sensor. I spoke with dodge regarding a safety recall for the same model year, but excluding my vin. They indicated that they would not cover the costs of the replacement of the faulty parts, but to "save my receipts" in case they decide to replace the parts in the future. Now my family's daily driver has a faulty airbag, in addition to brakes that have to be replaced every 12-18k miles, and no help from dodge... Thanks for the bailout americans...
This vehicle has had issues with brakes and rotors. I bought the vehicle and had to replace the brakes and rotors within months. Roughly a year later they had to be replaced again, and it has now gone out again. I have never had a vehicle go through brakes the way this one does. Our other vehicle is a 2007 ford escape and has never had any brake issues, the first incident date is tentative.
Brakes and rotors are bad at only 15,000 miles..car has vibrating problem and was told i needed new brakes and rotors.
2009 dodge journey sxt. In the year i have owned it, i have replaced brakes twice, as rite now i am replacing them cause they started squeaking a week ago and today they locked up. Also replacing one of the calipers. Any time i take a hard left turn, there is a loud grinding noise. I have replaced the tires already, and have had to replace the rear 2 again recently. Any time i go to brake when going over 40 mph, the steering wheel shakes uncontrollably. I have also received a recall from a local dealership for a wiring harness in drivers side. When i went in to dealership, they put it on order and said they would call when it came in, but never did. That was 6 months ago.
The contact owns a 2009 dodge journey. The contact stated the front brakes and rotors had to be replaced at 13000 miles and the rear rotors had to be resurfaced at 17000 miles. The service manager at the dealer stated that they are aware that the brakes and rotors deteriorated earlier than expected, but when the rear rotors were replaced, the manufacturer stated that this was not a common occurrence. The failure mileage was 13000 and the current mileage was 19000.
Complete break down of brake components for 2009 dodge journey.brakes, rotors, and calipers all replaced at 14,600 miles due to defects.not covered by full warranty.
This vehicle model has an obvious premature brake wear/failure problem.i replaced the front pads a year ago, very early in the life of the vehicle as compared to normal brake wear.i have now also had to replace the rear pads and have the rear rotors cut.i have been told that the front pads and rotors also have to be replaced due to excessive wear.the rotors are too thin and must be replaced.i drive mostly highway miles.i do not ride my brakes.i am a very conservative driver.yet, i have had to spend about $700 for brakes within a year.and, all of that before a normal brake issue should occur on a vehicle.i have read many other complaints about this issue on the internet.and, there are already at least 2 class action lawsuits filed related to it - in ca and nj.please investigate and force chrysler to fix the braking system on these vehicles.
Constant brake problems with 2009 dodge journey.
Premature brake failure.
I had to replace my front and back brakes, and had 4 rotors resurfaced on an 18 mth old car, with 16,373 miles on it.i had to pay $638.58 for it, 426 of it was labor. This should not be normal for a new car.
Purchased vehicle new in june of 2009. Front brakes gone and eating into rotors by 26,000 miles. Little over a year. 90% of driving is freeway driving. Very little stop and go. Replaced brakes and had rotors turned. Rotors warped and front and rear brakes gone again at 35,245 miles one year later. Replaced front rotors and all 4 sets of brakes. Front struts have gone out now as well. Definitely too much weight for vehicle brakes and suspension. If not watched complete failure expected before recommended maintenance changes!!
Front brake calipers heat up so much that they've warped 3 sets of rotors. Rotors turned at 19,000. Replaced at 30,000. Start pulsing after first long trip. Replaced at 52,000, again, start pulsing after first long trip. This caliper design or material is defective. Dealer says it's driving style. Very wrong. I have 35 years as a driver/ mechanic. Can make front brake pads last over 50,000 miles on most vehicles. This issue causes extreme wheel shake at highway speeds. Can be especially dangerous when turning and braking. This is an issue with all dodge journeys equipped with optional 19" wheels. The calipers are too small,or of poor design, to dissipate the heat. I want to request these be recalled to fix this dangerous situation.
After 27,000 miles my 2009 dodge journey needs a set of new brakes for the front tires.i have had several suv's to far surpass this mileage with no new brakes needed.after taking my journey to a local mechanic, i was told that 15 minutes before he hadan identical 2009 dodge journey with the exact same problem.when i came home, i researched dodge journey brake problems online and was shocked at what a problem this was for journey owners.i think a recall should be demanded.my husband and i bought this car to buy american.....and this is what we get.
The contact owns a 2009 dodge journey. When starting the vehicle, the stability control, abs, and emergency brake lights illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 16v047000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 135,000. Vin tool confirms parts not available.updated 07/26/16*ljthe consumer stated on two separate occasions, the brakes brought the vehicle to an abrupt stop. Updated 08/02/16.
I purchased a 2009 dodge journey in may of 2009. Within a month of the purchase, i had the brakes and rotors replaced. Since then, i have complained numerous times about the brakes pulsating when applied and the steering wheel shaking. This has been a safety issue since the purchase of the car. I have all the documents to show where i have complained to the dealership. Now they are saying the brakes are no longer under warranty and i would have to pay for any service done to the brakes. I am not understanding why i should have to come out of my pocket with this expense when i have been complaining since i purchased the vehicle. I have a grandson that i transport daily and don't feel safe driving something that i am paying for monthly. I recently had a vehicle pull out in front of me and went to put the brakes on and the brakes made a grinding and took a long to stop. The steering wheel shook as i applied the brake. My grandson was in the vehicle, but he was not injured.
The contact owns a 2009 dodge journey. The contact stated that he took his vehicle in for an oil change and the mechanic stated that the front pads and rotors needed to be replaced even though the vehicle only had 19,000 miles on it.chrysler was contacted and stated that it was outside the 12 month wear and tear warranty period so the repairs would be at his expense. The vehicle was not repaired at the time of the complaint.the failure andcurrent mileages were 19,000.
At 19,100 miles i took the 2009 dodge journey to a missouri required safety inspection station.the inspector called me and reported that the front disc brakes where near failure.in particular the rotor on the front drivers side is worn very thin.the estimated repairs are approx $800.the mechanic's optinion is that the rotors were defective or insufficient, and that the uneven wear could be caused by defective calipers.
The contact owns a 2009 dodge journey. The vehicle was taken to an authorized dealer for a routine oil change. The technician inspected the rear brake pads and informed that the brake specs were 4 millimeters. The contact stated the failure occurrence was extremely early for the mileage on the vehicle. The vehicle had not been repaired at the time of the complaint. The failure mileage was 17,000. The vin was unavailable. Js
Brakes and rotors had to be replaced at 16,000 miles...unheard of...and rear brakes are going to need to replaced soon as well.chrysler obviously put on faulty brakes/pads in order for this to happen so soon.
2009 dodge journey.i had to replace the rear brake pads at 18201 miles.this is ridiculous since i also had to replace the front brake pads and rotors at 16301 miles.fortunately, i just got a letter stating i will get reimbursed for the front brake job.i wish they would also send me a letter telling me they will reimburse me for the rear brake job.
In two years, five (5) times for brake problems. With 3,000 to 6,000 miles between each broke. Two times engine support mount. Two times with power train problems. Today (10/06/2011) the journey 2009r/t is in the service center of alberic colonchrysler/jeep in kennedy ave, san juan pr for the same problems and also : for the air conditioner system, suspension, motor cooling system problems,leaking grease in the back of the right front wheel. And guess!!!!!!, brakes again. Both, chrysler and the dealer has refuse to obey the law that says, they have to provide a vehicle in cases that repair least more than 5 labor days including saturday.also, to added more problems,[xxx](pr chrysler service manager), has refused to authorize the brake repair. Saying that is normal, that a brake system that was repair in 02/16/2011 needs to be repair again in 09/19/2011(22033 to 30200 m). I have being without transportation for three weeks, causing me an my family a lot of problems because, is our only vehicle for all the family matters including, that i am a cardiovascular patient." someone could tell me is these seems to look like a big juicy lemon " question is, who could help us with this giant abusive corporations?information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Excessive front brake pad and rotor wear.
Brakes continue to go bad. Vehicle calls for numerous brake changes including the rotors as well. Dodge notified and nothing has been resolved. Also their valve stems are breaking in half in cold weather. Causing tires air to deplete within 8 seconds. I have the valve stem from my car that broke and the other was replaced earlier under warranty. If this valve stem was to break in half while at high speeds on the highway, someone could be killed.
Have a 2009 dodge journey with defective brakes. Vehicle has only 18,000 miles and this is the 3rd set of brakes and rotors needing replacement. Premature brake wear leading to brake failure front and rear. Contacted chrysler,they want me to payfor defective brakes. Dealer admitted to me seeing on going problem with this car. Chrysler says nothing wrong. Numerous complaints online from same vehicle owners,same complaints. Something needs to be seriously done about this before someone gets hurt .
The brakes for this vehicle repeatedly continue to fail.since the first repair (11/6/2009) we have had to have had 10 repairs to the brakes in less than 2 years! our mechanic says that there is obviously a design flaw.the last repair (on 9/9/2011) the mechanic said it appeared that the rear brakes were not being used and all braking is being accomplished using the front brakes.i don't believe that is how the braking system is supposed to work.i believe most of the braking should fall on the rear brakes.the front brakes are overheating and causing the rotor to warp and the brake pads to fail (literally fall apart).dodge obviously realizes there is a problem as they sent a letter offering an extended warranty dated 6/1/2011for vehicles that have had early braking system failure.since 6/1/2011 we have had 5 repairs to the front rotors and/or pads!dodge did compensate us for much of our expense.i appreciate the compensation but that is not resolving the problem!the problem is that there is a constant failure in the braking system.i would like dodge to address the problem and either repair the design flaw or replace the vehicle!my fear is that the car will not stop while i am driving in houston, texas traffic and someone in my car or someone else's car will be seriously injured or killed as a result.it appears that dodge will wait until there is a death or injury to take responsibility for the poor or inadequate design of the braking system in this vehicle. Unfortunately, i am not in a position to buy another car or i would get rid of this vehicle and never purchase a dodge vehicle again!
I own a 2009 dodge journey and had my front/brakes replaced and the rotors turned at 12,000 miles.i am approaching 20,000 miles and they need to be replaced again.from my research, this has become a serious issue with dodge journeys.
Dodge gave me an extended warranty on this car to 36,000 miles. Started having brake problems and had them fixed at a shop before the 36,000 mile warranty was up. Then after fixing the brakes noticed a shake in the front end. Took it back to the shop at 36,400 miles and they then told me about the problems with the journey. I called the dealer who completely blew it off. I have paid for the repair and was told to submit a claim to chrysler which i did and it was turned down. This is just not right!
Brakes and rotors fail prematurely on dodge journey. I've had to replace the brakes and rotors three times now in the past 12 months. The rotors warp causing the vehicle to shake. I don't think that the brake system that dodge put in these cars functions correctly.
The contact owns a 2009 dodge journey.while driving approximately 35 mph when pressure was applied to the brakes the contact could hear a squeaking noise. The failure recurred whenever the brakes were applied.an authorized dealer was notified and informed the contact that this was a known failure and he would be responsible for the repair cost. The vehicle was not repaired. The failure mileage was 19,500 and the current mileage was 20,300.
At 17,000 miles, brakes are completely worn already.
Front brake pads and rotors needed to be replaced at 12k miles on our 2009 dodge journey.now we just had all brake lights go out.we took it to our mechanic and they found only 1 bulb bad.after the 1 bulb was replaced, all lights started working again.why would they put these bulbs in series rather than parallel so that only the bad bulb would be out rather than all?that is abig a safety problem in my opinion.also one tire now has a bulge in the sidewall and needs replaced.the vehicle has about 15k miles.
Bad brakes on 2009 dodge journey sxt. Had to replace front brakes at 22,700 miles and then replace the back brakes at 30,200 miles. That includes pads and rotors. Total cost $700.
Car starts shaking at 70mph on highway, find out the brake pads are warped and need to replaced. This is second time in less than 12,000 miles. There needs to be a recall on chrysler brakes and their parts. The cost of having to keep replacing rotors,calipers,brake pads is too much for faulty parts.
The contact owns a2009 dodge journey . The contact stated that he took the vehicle in for aoil change service when dealer told himthat all brakes and rotors need to be replaced. The brakes and rotors are prematurely worn out and the contact stated that thisshould not happen at such a low mileage.there had been no repairs at the time of the complaint. The failure mileage was 15000 and the current mileage was 16001.
My front brake pads and rotors required replacement in may of 2011 at 34,795 miles. The driver's side front brake pad and both rear pads needed replaced by december of 2011, as well as resurfacing all rotors. The mileage at that time was approx 48,000 miles.
The contact owns a 2009 dodge journey. The contact stated that the steering wheel would wobble whenever the brakes were applied. As a result, the contact had to replace the brakes and rotors every 15,000 miles. The brakes were replaced by an authorized dealer, an independent mechanic and by the contact herself. The authorized dealer informed the contact that the constant failure was due to the way she was operating the vehicle. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 15,000.
The contact owns a 2009 dodge journey rt. The front brake pads and rotors were worn and had to be replaced approximately four times. When the brake were depressed the vehicle was shaking excessively. The vehicle was taken to the dealer who stated that was normal wear and tear on the brakes. Each time the vehicle was taken in for repairs she had to pay the cost since there were nowarranties or recalls on the brakes. The manufacturer was contacted and informed her she would be responsible for parts and that they would pay for the labor. No other assistance was offered. The failure mileage was 27,000.
Brake pads and rotors.brake pads wear away way premature and rotors also wear to fast.
The brakes on 2009 dodge journey sxt need new pads at 14,000 miles. According to other reviews this is a common problems with this car.the brakes and rotors both front and back have to be replace every 14,000 to 15,000 miles and chrysler will not take responsibility for the problem.please make them recall the brakes and rotors as this is a safety issue.on edmuns.com consumers are begging other dodge journey owners to file a complaint so this problem can be fixed.
I bought my car may 2008.the first time it went into the shopwas in jan 2009 and my car had about 11,700 miles with squealing noise.(my husband is military and we had to move across country, that's why we have that many miles on it by jan). At that time we didn't have any money to look closer into it.we took into a dealership and was told $600 would fix it.april 2009 my husband changed out the brakes of the car and took it to the base hobby shop to get it rotated.september 2009 squealing noises started again.dec 2010 we took to a firestone and they told us our brakes needed to have the brake pads changed out again.we were shocked. Waiting for income tax to come back.feb 2010 we had the whole front brakes and rotors replaced.cost $400.april 2010 squealing noses came back.april the rotors were resurfaced!june we stared having squealing noises again.took it into firestone since we could the brakes done there.the manager was so shocked at how our brakes were already he called my husband in to the shop to look at the back brakes!!!the back brakes now!!!he told us the caliper was torn and that the brakes needed to be replaced.at this time he told us that he thought we really needed to take it into the dealership.took the car into the dealership that same day and told the service adviser everything.the side, the brake and ect.by 10am he called us telling us that all the brakes were 90%!!!i don;t think so.,i told him to call my husband at that time because my husband saw what they say isn't there!so my husband got out of work early went into the dealership and the service adviser wanted to hand back the car and my husband said no i want to show you.adviser said it will be a minute as we are busy.1 hour later he calls my husband.okay my husband showed him!!!pointed at it and showed him!the adviser was shocked and didn't know what to say but i'll come see you in a minute in the waiting room. (can't fit all of it).
Pads, discs and rotors need to be replaced at 22,495 miles on the vehicle.
2009 dodge journey- noise with the front driver side brakes. Router and brake pad are worn at only 27,000 miles. Noise started at under 20,000 miles and has gotten louder and router is in worse condition. Dealer stated they could not find any issue with the router or brakes. There is a visible groove in the router and the sound of metal on metal when the car is in motion and the brakes are applied. Major premature wear of the brakes and routers.
Vehicle has poor brake performance. Front and rear brake pads worn out at 21,000 miles. Dealer replaced pads and turned rotors. Brakes have delay before slowing the vehicle (pre and post repair) and the vehicle requires a large distance to stop (greater than our previous suvs including chrysler pacific, dodge durango, jeep grand cherokee, and jeep liberty).
My 2009 dodge journey brakes extremely prematurely worn out.brakes and rotors need replaced at 20000 miles.many others with same complaint go to carcomplaints.com.dodge needs to recall this vehicle for premature brakes replacing or reimburse customers for cost.my 18 year old daughter and my 16 year old son also drives this vehicle.this is a major danger to all that drive this vehicle.this sneaks up on you, it is not a gradual thing; they just start grinding all at once.please help!thank you in advance for your help in this matter.
Front rotors and front and rear brakes all had to be changed at 21,000 miles and again at 31,000 miles.now rotors require turning again due to pulsation.
2009 dodge journey front brakes (pads and rotors) completely worn out and needed replacing at 26000 miles. Hundreds if not thousands of complaints exist on the internet of similar owner reports. Brake issues pose an extreme safety concern with this vehicle. Chrysler is aware that there exists a problem with these brake systems as they have extend the brake warranty from 2 years 24000 miles to 3 years 36000 miles with a $100 deductible. After the warranty is up all owners will be faced with the full financial burden of brake replacement but of more concern and importance would be the danger of brake failures while driving causing injuries or death. Chrysler has an obligation to provide a long term solution to this problem prior to any injuries or death instead of just extending the warranty.
The contact owns a 2009 dodge journey. The contact stated that the vehicle would exhibit an abnormal grinding noise when applying the brakes. In addition, the rotors and brake pads were wearing prematurely. The vehicle was taken to the dealer three times where they replaced the front rotors and front brake pads. The manufacturer was notified of the failure who advised that there were no recalls for the vehicle.the contact was reimbursed for fifty percent of the repair costs. The failure mileage was 20,000 and the current mileage was 37,500.
My front brakes went out at 16,000 miles 6 months ago.i had to replace the brake pads and rotors. Now at 23,000 miles my rear breaks have gone out (no prior warning, just all of a sudden constant squealing when i drive) and i've been told i again have to pay for new brakes and rotors.all of the expenses have been out of my own pocket, but i just was told yesterday to send my receipt for the front brake job to chrysler for a refund but that the rear brakes are not covered.i sent the receipt in but have yet to be reimbursed.
I purchased my 2009 dodge journey new, in 2009. The vehicle now has 18,329 miles -- it's basically still brand new -- its still under warranty!!!!. Unfortunately, i have just had to replace all four (4) brake pads, and had all four(4) rotors resurfaced. This cost over $500 -- and the warranty does not cover this!it is my understanding that this is a known issue that the manufacturer is fully aware of. Still, there has been no recall issued, and no warning has been given to the owners (that there's a potential of an under-designed braking system on these vehicles.apparently (my understanding -- you probably know better), dodge knows that the brakes on this vehicle are too small (?). If that is the case, then there is a problem that could lead to an accident. I have had other cars in my life, and have never had both front & rear brake pads and rotors completely wear-out in less than 20k miles. Even if the manufacturer installed pads that were too soft, or to thin, there should be a warning given to the consumer -- if for no other reason thatthe consumer not install the same pads as a repair. Moreover, after-market dealers, like midas, should be alerted -- because they continue to follow the manufacturer's recommendations for replacement pads. It is ridiculous to think that a company the size of dodge would put at risk, the safety of the very consumers that keep their company solvent -- if they're willing to sacrifice our lives (and the lives of our families) simply to "save face," then who will be left to purchase their future products?from reports i've read, other people have literally spent thousands attempting to fix their journeys. While i haven't spent as much as others, i should not have had to spend this type of money on a vehicle that's still under warranty.
1) noise for the tires. Under warranty no problem.2) 19000 miles and need new rotors and brakes. Ok now the brakes are out again and the mileage is on 34,000 and still under warranty 3) nothing was done i had to buy new rotors and brakes now i have to do it all over again .
The contact owns a 2009 dodge journey se. While driving approximately 30-35 mph, the contact stated that the brakes exhibited an unusual squealing noise that would become louder when the brakes were applied. In addition, the vehicle would exhibit an abnormal rubbing noise when attempting a turn. The contact was able to secure an appointment with the dealer for diagnosis and possible repairs. The vin was not available. The approximate failure mileage was 34,000 and the current mileage was 34,100.
Had hard time bring car to a stop went toa dodgedealership to have them look at it.they said that it was so bad that i could not drive it until it was fixed ,it was not fixed until monday feb,28,2011 they charged me 50.00 dollars for the repair. Then on march 19,2012 had to go back to same dodge dealership and have them replace the rear brakes & rotors the car only had 31000 mile on it. They charge me 100.00 dollars for repairs said they did not know why the brakes and rotors gave out ,but would only charge me 100.00 for the repairs. There is no way that the brakes & rotors should wear out this fast they need to recall all journey's with this safety problems and put the proper size brakes on .
Dodge journey 2009. We had to replace the front pads with 21k miles andfront rotors had to be turned twice to get them even. Now with 27k the front rotors need to be replaced and the pads in the rear need to be replaced, as well. This must be a manufacturer problem. (do customers always need to wait until someone dies -- toyota!!).
The contact owns a 2009 dodge journey. While the vehicle was parked, the check engine warning light illuminated on the instrument panel. The dealer performed a diagnostic test and stated that there were pieces of metal in the transmission fluid pan. The dealer reset the check engine light accordingly. The contact also experienced brake failure in the past and the vehicle was repaired on three separate occasion for brake failure. The approximate failure mileage was 20,200 and the current mileage was 28,000.
I had to have my brakes and rotors replaced. Having brakes replaced on other cars i have had, this sounds silly. I am not a stupid woman. I know something is wrong if you have brakes and rotors replaced this early. This car is my last dodge!!!
When i apply brake in high speed (50-75 mph) the wheel vibrates (dodge journey 2009 and chrysler cirrus 2007).
Passenger rear tire kept losing air. The goodyear service garage broke the tire down and cleaned up seal area and i noticed it still leaked air a week later. The sensor came back on.. I put air in tire and it lasted another week took it back to service garage. They discovered the stem with the sensor had a crack in it. If it wasn't under warranty it would cost$40-$60to replace. That's a lot of money for a valve stem. This sensor is a waste of money. Look at your tires save money. While the service center fixed that they saw my front brake pads worn down to almost nothing and the rotors almost completely shot. Having only 16,500 miles on my journey i feel a sensor would have helped for this $360 repair job. I get a new but barley legal rotor you sell for new. Can;t even turn them down any more. Having to replace them with only 16,500 miles it a bunch of --ap!! where's my warranty on this. Just send me my $360 and we'll call it even. The say driving a safe automobile is top priority. Let's fix these rotors.
Premature brake failure. Front and back brakes had to be replaced at 17,179 miles.
We bought that car a year ago brand new, earlier this week we heard grinding which we thought was abnormal and took to dealership and they said the brakes are so bad they could go out at any minute. We don't have the money to fix it and it is not covered so it is not safe to even drive the car. This is way too early and from what i found online, everyone is having this issue. We need a recall.
The contact rented a 2009 dodge journey from a local temporary rental vehicle facility. The contact stated the vehicle would vibrate excessively when applying the brakes from a speed of at least 35 mph. The contact stated the feeling was similar to metal scraping against metal. There was an increased stopping distance and there was a hesitation in brake engagement when the brakes were applied. The failure would occur intermittently. The rental vehicle facility stated they were not aware of the failure. The contact was unaware if the rental facility made any repairs to the vehicle. The failure and current mileages are unknown.updated 10/13/10updated 10/21/10
I have had the dodge journey for less than 2 years and it only had 28000 miles took it in for a noise coming from front of car.the dealer told me it needed front brakes and rotors and it was not covered by warranty.itook it to a local mechanic and he did the front brakes and rotors and said the back brakes and rotors needed to be replaced also and that he has never seen the back brakes with only 28000 milesthat needed to be replaced.$700.00 on a car that isn't even 2 years old and still under warranty????? not very happy with the car or chrysler the company.they need to put out a better product.
I own a 2009 dodge journey . I took the vehicle in for a oil change service when they told me that all brakes and rotors need to be replaced. The brakes and rotors are prematurely worn out. This should not happen at such a low mileage. There have been no repairs at this moment. The failure mileage was around 21,300. Also, the front end makes loud noises when i back up and/or turning to the right.
Brake failure on 2009 dodge journey sxt. Brake pads and rotors need to be replaced after 12,000 miles. I'm concerned about brake failure and the possibility of injury or death.
On my 5th set of brakes & rotors on my 2009 dodge journey. The car only has 53000 miles on it. Chrysler refuses to admit there is a problem with the braking system on the car. I am now averaging replacing rotors every 10,000 miles. Very expensive and most importantly not safe. Please investigate this problem as chrysler extended the warranty on the brakes when we received a letter in july of 2011 to 36,000 miles. They know the brake system is too small for the car. There have been other electrical problems as well. I feel this car is a lemon. Thank you!
Purchased date 7/3/2008- 4/3/2009- 3,424mi. Wiper blades had to be replaced.4/8/2009- 3452mi.- replaced power inverter connectors because of recall. 6/22/2010-8,661mi.- hood arm came off, hood liner torn. Had to be replaced. 6/10/2011-13,082mi. Replaced both front door wiring harness because of recall. 5/18/2011-12,636mi.- small oil leak noticedby tech., was not oil leak so did not pursue further. 12/30/2011-15,258mi.- went in for oil change and tech. Noticed water leakage under car, said i had left ice in cooler compartment in back of drivers seat and it had melted and overflowed into carpet. I dried it up and on 1/16/2012 -15,382mi.- after alot of rain returned car to dealer , carpet and foam under drivers seat was water soaked again. Front and rear door gaskets on drivers side was replaced. Carpet was not dried so i had to return it on 1/24/12 to be dried. On 2/10/2012-15, 532mi.- water leaking inside again from rain. Tech foundbody seam imcomplete and pinch weld drain blocked. Repaired and water tested, said no further leaks detected. Carpet was not fully dried so i air dried. On 3/16/2011 -15,835mi.- returned car after raining . Water in car again. Now it is 3/26/2012 and nothing has been done except water testing. Working with dodge corp. And dealer has been very frustrating. Meanwhile i am without a vehicle and still payin for it. If there ever was a car called a lemon dodge journey 2009 is king of the lemons.
I have a 2009 dodge journey stxi recently had to replace the brakes on my car- they were not stopping and made a terriblerubbing noise.my major concerns are these: since i purchased the car- new if you stop suddenly the whole car bucks forward and skids.the other concern is the very early wear of the brakes.. Upon further research i found that many other dodge journey consumers have had early brake wear.i have never replaced brakes in any other vehicle before 40,000 miles.i drive mostly highway short distances it is very scary not knowing when the brakes are going to wear.it is nota covered warranty item.it is very costly and time consuming. There are class action suits on the this same issue in 2 separate states.
At 21,500 miles i was informed that my 2009 dodge journey r/t v6 needed new pads and rotors.i was further informed that this is normal.upon researching the issue, i have learned that this appears to be common and likely a design flaw that may put myself and others at risk on the road.
Premature front brake wear on 2009 dodge journey. At 13,000 miles the front brake pads had to be replaced for state inspection. This was in may of 2009. Now that the car has 27,000 miles on it the front brakes started grinding suddenly. Now the front brake pads and rotors will have to be replaced. Never had to replace brakes on a car every 13,000 miles. Checked the internet and found very similar complaints. Is there a recall or a permanent fix for this problem other than replacing brakes every 6 months?
Brakes need replacement after only 15000 normal miles.
On monday, march 8, 2010, my wife, two year old daughter and i suffered a third episode of the following dangerous malfunctions: steering, transmission and drivetrain issues that, without notice, result in an unbearable screeching and grinding noise emanating from underneath the vehicle at speeds between 15 and 30 mph, a pause and hesitation in acceleration between speeds of 15 and 30 m.p.h. That causes the car to jump forward, the immediate loss of accurate steering and a burning smell throughout the car interiorwe suffered the most recent episode, without notice, while driving through rush hour traffic at 7:45 a.m.we waited two hours for a tow truck to arrive.fortunately, my wife and daughter were only shaken, but not injured.in the last three months, we have had an unsafe rear tire replaced, sunroof parts replaced for constant leaking, a new electronic module installed to prevent the episodes of the entire electronic system malfunctioning causing the loss of car function and door locks and multiple power steering parts replaced.
Vehicle brakes are too small/thin for this heavy of a vehicle.pads constantly need replacing.
The contact owns a 2009 dodge journey. The contact stated that the brake pads were wearing prematurely and smoke was seen coming from the brakes after repairs. The brake pad was changed at least three times at the vehicle mileage of 30,000, 42,000 and 50,000. The dealer was notified of the failure who advised that they could repair the problem if the owner paid for the repairs. The manufacturer was notified who advised that a representative would return his call at a later date. The failure mileage was 51,000.
At 2000 miles on my 2009 dodge journey i started having problems with my front passenger window sticking, and brakes squeaking. Also car not shifting when taking off and when you slow down and try to speed back up.i took it in.they told me maybe sap in window and brakes fine.three days later window acting up again.took it in.same reason.cleaned and greased.this is the eight time i've taken it in.they have replaced motors, switches, tracks, seals and now wont roll up or down .the brakes have been an issue since the start.at 21000 miles the dealer tells me i need new pad and rotors.take it to brake shop and they tell me all i need is pad.brakes working fine right now but still squeak every now and then.they have replaced electrical harnesses that may catch on fire.the squeaking noise now has turned into other parts that are having to be replaced.my computer chip has been reset 4 times and cheap plastic mirrors on visors and sunglass holder and light on inside roof. The springs on my back doors have popped out leaving the door stuck open.went toeat with 23000 miles on the car and after leaving the car would not start.called dealer and they called a tow truck and wanted me to pay for that also.my car has been in two different dealerships on 10-15 different occasions for repairs.they still have not got these issues fixed.what can i do?
Since purchasing my new dodge journey i have repeatedly been going back to the dealer's with the same issue. My vehicle keeps on vibrating and pulsating when braking. It is occurring between 3 to 4,000+miles and everytime i take it in it's just spin/cut rotors and replace pads. I even wrote an angry letter to chrysler and they made arrangements for a cust service rep to meet with the dealers to resolve issue. Which does help, but for only a short period of time they are not looking into the reason the brakes and rotors are being used up so quickly. Replacing the parts is great but for how long is chrysler going to ignore the overall problem. There is a problem with the braking system of this vehicle. I have numerous job records to show how many times i've been to the dealers and all that is happening is more of the same cut rotors replace pads. Only onmy last visit was i made aware of a warrant extension for the same problem only now i have to pay a deductible. I called chrysler customer service and they made me aware of the fact that they extended the warrant based on complaints, but issued no recalls because the brakes are still deemed safe. I have been to the dealer's at least 6 or seven times for this issue and i have a hard time believing that all that's being done is an extension of warranty. What's going to happen after the three years. I have lost my personal time sitting in a dealership's and now it looks like my wallet will be taking a hit from deductibles everytime this issue arises. This is so aggravating.
The contact owns a 2009 dodge journey.while driving 65 mph, the contact applied pressure to the brakes when the steering wheel started to shake and vibrate excessively.the dealer replaced the front rotors and brake pads in december 2009.in july 2010, the contact experienced vibration and the dealer replaced the front rotors.in april 2011, the front brake pads and rotors were replaced.in may 2011, the contact heard a loud squeaking noise and took the vehicle back to the dealehowever, they were unable to duplicate the failure.the vehicle was left with the dealer where the contact was awaiting diagnosis.the manufacturer was made aware of the failure.the current mileage was 45,111 and the approximate failure mileage was 20,558.updated 10/5/11updated 3/23/12
Purchased a 2009 dodge journey sxtin 02/09;took car in to dealership 11/30/10 for routine oil change/maintenance and was told the front brakes were shot even though the car has less than 21,000 miles on it and vehicle has had stringent maintenance.was told by the service dept that journeys "are just hard on brakes".then contacted several local brake shops and was told this was way too early for brakes to be failing.no warning light on dash;only indication brakes were bad was a little grabbing or mushy feeling upon braking, occasional slight squealing noises but this was infrequent. Upon checking the internet i found hundreds of complaints from other dodge journey owners of premature wear on brakes.contacted dodge corporate office;spoke with service rep and explained the problem. She agreed front brakes should not be wearing out this early;she contacted the local dealershipwhere i bought the car (which i had already done).she called me back and said they had worked out that i needed to take the car in and replace the front brake parts and upgrade to heavier duty parts.kicker is that i was supposed to pay for everything; i pointed out that the factory parts originally issued on the car were obviously not heavy duty for a 3800 pound car and that the brakes were a design defect.she stated that it was considered to be normal wear and that dodge would not replace parts; dealership stated the same.asked if it would take someone dying in a crash from brake failure to get dodge to recall vehicles and no answer was given.took car in to local brake shop and mechanic said front brakes were totally gone and were cutting into the rotor. This is a hazard issue.i take the car in every 3000 miles for maintenance and had never previously been told brakes were going bad---- which they shouldn't be at barely 20,000 miles!these cars should be recalled due to defective parts and have the company to replace brakes.
2009 dodge journey brakes and rotors are failing way before normal cars should.based on my experience it was 25000 miles with no warning, i.e. Normal sound of brake pads wearing down.i had to pay to get all the rotors and brakes replaced out of pocket with no help from the dealer.i looked online and their are too many complaints of the same type for this to be a fluke.i believe someone could get in a major accident causing a death if this problem is not fixed and it seems dodge does not want to admit there is a problem yet.
My 2009 dodge journey required new rotors and brake pads at under 20k miles - the back brakes needed to be changed by 25k miles.dealer service center could not give a reason as to why both sets of brakes would need to be changed so soon.after researching on the internet this was found to be a common problem.brakes that need to be changed before 15k miles or you have to change the rotors as well seems to be a defect to me.i believed the squeak was due to "dirt in the wheel wells", as i was told when i took it in at 15k miles.... This is very dangerous as well as costly.i am now at almost 30k miles and the squeak is back.changing brakes every 15k miles is ludicrous.
Upon taking an exit ramp from the freeway i removed my foot from the gas pedal and placed it on the brake pedal. The traction control light came on and i immediately lost power, then i noticed the electronic throttle control light was flashing too. After sluggishly lurching my way to the side of the road i read that the manual said to place the vehicle in park and cycle the ignition. Upon doing this the lights went off and the vehicle appeared to function normally. Then, it did it again the next day under very similar circumstances, i removed my foot from the accelerator and applied the brake and both lights came on with a total loss of power and some lugging to the side of the road. If a semi had been behind us, there is no way he could have stopped soon enough to avoid a collision. I find numerous complaints about the etc on the internet, but nobody taking action. Does someone have to file a lawsuit first? because i will.....
The contact owns a 2009 dodge journey. The contact stated that the vehicle was taken to an authorized dealer for routine maintenance when she was informed that the brakes would need to be replaced within 10,000 miles. Whenever the contact applied the brakes she would hear a loud squeaking noise. The front brakes were replaced. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 19,600.
Friday, february 4, 2011 at approximately 4:00 call was placed at 3:58i was driving down the interstate in my 2009 dodge journey. I noticed that my car was bouncing and vibrating everything in the car. I pulled over and i rolled down my window. It smelled like my car was on fire. I immediately called the automotive department where i bought the car.i explained to them the situation and they said that they would see my vehicle immediately.i pulled the vehicle in and they said that my back brakes on one side had become very hot and the other brake was warm. They stated that my caliper broke and they were looking into it, but i would not be able to drive my vehicle home because the brakes locked down and the car failed. A man in the automotive department stated, 'you are very lucky that you pulled over and brought it in. This type of thing is very dangerous.'the car should not have failed and they are unsure why it did and they have no explanation as to why it failed. When i went to pick the car up, the mechanic said it was the front left caliper that broke and this caused the car to fail and my brakes locked down.
I have an 09 dodge journey that has issues from day one.1st the a/c broke.they fixed it that was only 2 weeks after i bought the car.the car was new and bought in 01/2009.at a little over 12000 miles my brakes were gone.i had to rotate rotors and put new brake pads. Ever since then i have had to change the pads (2 times the rotors completely all other times rotating the rotors)5 more times. I have called chrysler and all they have done is made the warranty to 36000 miles but that is not fixing a problem.i have gotten online and researched.i am not the only one having this problem .there are thousands of others and there are actually lawsuits out there for this reason.i was in a fenderbender in dec. 2010 and i can not help but wonder if i would have had brakes there were 100% if it could have been avoided.with all the complaints i am wondering how much it will take for a recall or something to be put into effect.i hope it does not take people getting killed for this to be corrected.
The contact owns a 2009 dodge journey. The contact was braking from approximately 40 mph when the brake pedal began pulsating abnormally. The steering wheel also began to shake and vibrate. The vehicle was taken to an authorized dealer for diagnosis. The front brake pads were replaced and the front and rear rotors were resurfaced. The identical failure recurred after the repair. The vehicle was taken back to the dealer where the front rotors were being replaced. The failure mileage was approximately 12,000. Updated 2/28/11 the brakes and rotors were replaced twice. Updated 04/29/11
The contact owns a 2009 dodge journey. While driving approximately between 50 and 55 mph on a mountain road, the brakepedal was applied and the vehicle began to vibrate severely with a squealing noise. The vehicle was taken to an authorized dealer where the front brake pads and rotors were replaced. The identical failures occurred on a separate occasion which involved the rear brake pads and rotors. The contact expressed concern of the premature brake wear at such low mileage. The vehicle was being taken to an authorized dealer for repair. The failure mileage was approximately 28,000.updated 11/16/10. *lj
The contact owns a 2009 dodge journey.the contact was driving 20 mph when the vehicle began to loose power abnormally. The brakes and power steering assist became inoperable, but the vehicle did not stall. In addition, the contact stated that the brakes were continuously wearing prematurely and had been replaced four times within a four year period. The vehicle was not inspected or repaired.the failure mileage was 63,000.the vin was unavailable.
The contact owns a 2009 dodge journey. The contact stated that he had experienced braking difficulty which included excessive pressure applied to the brake pedal and an extreme throbbing feeling while braking at various speeds as low as 35 mph. The dealer replaced the two front rotors but the failure recurred. The contact also heard a loud, unusual popping noise when the brakes were applied. The vehicle was taken to the dealer who replaced the front brake pads, replaced the front passenger side rotors, and reshaped the front driver side rotors; however, the failure recurred. The manufacturer was contacted and stated that they would take the liability for partial repairs. The vehicle was taken to the dealer a three times who advised the identical repair that was previously performed. The contact declined the repair. The contact was concerned since there were numerous complaints pertaining to the failure for his year, make and model vehicle. The vehicle was not repaired. The manufacturer advised the contact that the failure was contributed to normal wear and tear. The failure mileage was 7,009 and the current mileage was 18,945.
I purchased a 09 dodge journey in march 09.had front brakes pads/rotors replaced at 9k miles, rear brake pads/rotors at 10k miles. I just took back in today for another set of front pads/rotors today at 25k miles. I have also contacted chrysler regarding lemon law in state of tn. Upon investigation online found that numerous owners are having the same problems, can you please investigate this? i am happy with the car, just very nervous when driving with my 2 children in the car. I have owned numerous chrysler/dodge vehicles and never had a problem like this. In fact my problems began in july 09 and i have been trying to work with the dealership to get this corrected, i think someone else needs to step in and help the consumers!!
I purchased a 2009 dodge journey in july 2008. When i took the vehicle in for an oil change at 8000 miles, i was told the brakes pads would need to be changed soo. By 12,000 miles the brake pads were completely worn and had to be replaced. By 46,000 miles the front brake pads had been replaced 4 times and the rotors were serviced as well as the rear brakes being replaced twice and the rear rotors were replaced once. The warranty did not cover any of these repairs. On april 29 at approx 10:30 the brakes gave out completely. They did not engage at all which resulted in rear ending a charter bus on a busy street. There weren't even skid marks indicating that the brakes had been engaged at all. To top it off, when we tried to move the vehicle off the road, the brakes wouldn't even engage enough to allow the gear to be shifted out of park.
I have a 2009 dodge journey and the front brakes failed after 29,686 miles. The dealer claims it is normal, this is not true. I am very conscious about braking, i keep my distance and do not make hard brakes unless needed. Based on posted reports, many are having the same problem. I have never owned an automobile with a brake failure with less than 70,000 miles on it, never. Brake failure is a safety concern of mine, it could harm the people in the car as well as some one else. Dodge is not taking any responsibility for this design or material defect, what ever the case is, but they don't have any problem taking your money to keep repairing the problem. I am sure dodge will do nothing until a couple of people are killed due to brake problems with this type vehicle.
The contact owns a 2009 dodge journey. The contact stated that the brakes were exhibiting an unusually loud noise. The vehicle was taken to the dealer who diagnosed that the brake pads needed to be replaced and the rotors would need to be resurfaced. The vehicle was repaired but the remedy failed to repair the problem. The dealer then replaced the rotors and brake pads. The vehicle was taken to a local repair shop for a second opinion where the brake lines, both rotors and brake pads were replaced. The manufacturer was not made aware of the failure. The failure mileage was 10,693 and the current mileage was 24,700.
The contact owns a 2009 dodge journey.the contact stated that while driving approximately 25 mph, he heard a grinding noise while attempting to slow down. The vehicle was taken to an authorized dealer where both the rear and front suspension were replaced. The failure mileage was approximately 31,000.updated 01/26/11*ljthe front brakes and rotors were replaced. Updated 04/20/11
Replaced brakes at 15,500 miles .just had car in for oil change and inspection at 20,000 miles and was told i need new brake pads again.
The contact owns a 2009 dodge journey. The contact stated that when applying the brakes, there was a loud grinding that caused the brakes to wear prematurely. The vehicle was taken to the dealer who replaced the rotors and brake pads at a cost of $50 and offered an extended the warranty. The manufacturer was contacted and a claim was file. The manufacturer advised that the claim would be escalated and the contact should expect a return call at a later date. The failure mileage was 18,000.
I had no signs of problems with the brakes on my 2009 dodge journey.during routine maintenance (oil change, tire rotation), the dealer informed me that my calipers were "sticky" and that i should soon have the brakes done.then i started to hear a squealing noise a week or so ago.two nights ago i stopped at the mailbox and got out to get the mail and my rear brakes were glowing red, sparking and spitting.i took it to the dealer the very next day to get the brakes changed.turns out i need a complete overhaul of the entire brake system.new pads, rotors, calipers in the rear, and only 10% remaining in the front, for which i imminently need pads and rotors.dodge has got issues with their brakes that make them very unsafe -- and i have no choice but to replace the old shoddy parts with the same quality product.the same thing is going to happen again and again.i have never had to replace complete braking systems in the first year, in all my 30 plus years of owning a vehicle.
The contact owns a 2009 dodge journey. While driving 25 mph, approaching a stop light, the contact applied her foot on the brakes and heard a loud grinding noise. The contact then engagedthe accelerator pedal and noticed that there was a dragging noiseas if the brakes had not released. A diagnostic test was performed which indicated that the vehicle needed new rotors and brake pads. The rotors and brake pads were replaced under the warranty. The failure mileage was 11,100. The current mileage was 11,180.
I have a 2009 dodge journey.i have not had any injuries associated with the issue, however feel as though there is the possibility for injury to occur.the car is 2 years old and already the rotors have been diagnosed as being warped 3 times, one of which the car had only been driven 6000 miles since the warpage and then warped again.completely unacceptable.there is also a problem with the suspension.due to the fact that all this is occurring, i feel as though this could lead to major safety issues.
When brakes are applied, the steering wheel shakes so bad that i am afraid of losing control of the vehicle.no one else wants to drive it and i only dare to drive it back and forth to work which is less than 7 miles and speed limits do not exceed 35 mph.i have had brakes replaced twice since i bought it in 2011 and now it needs them again.i had to replace all 4 tires with less than 20,000 miles on them.cost was over $1300.00.what can i do with this lemon? also, when it rains, the driver's side rear door fills with water.
The contact owns a 2009 dodge journey. The contact stated that the brake pads and rotors wore down prematurely. An authorized dealer replaced the rotors and pads on four occasions in an attempt at duplicating the failure, but the failure continued. The failure mileage was 12,000 and the current mileage was 55,000.
Bought 2009 dodge journey in june 2008. Beginning in late april 2010 at appx 26,000 miles brakes began a grinding noise. Took to get brakes looked at 2 weeks later and was informed the brakes/rotors were shot. One rotor was completely metal on metal and all the pads needed replacing. For a brand new car with less than 30k miles on it, there is no reason the brakes should have failed. I called the dealership to find out if the rotor was covered under my extended warranty and was told only the first 12k miles were covered. I have owned numerous cars over the years and have never had the brake damage/repairs needed on this car after so little time and miles had been driven on the car. After reading numerous complaints regarding the same issue, chrysler needs to look into the problem. Brake repairs cost me $400.00 for a car i bought brand new less than 2 years ago.
Brakes making a scraping noise, multiple repair attempts. Told not to drive car until caliper and bracket fixed.have already had to replace hub and bearings, caliper and bracket in front, front brakes and rotors and back brakes and rotors.was told by the service representative at dealership that i would probably have to replace brakes every year.
04/10/11nhtsa headquarters1200 new jersey avenue, sewest buildingwashington, dc 20590to whom it may concern.i am writing you in reference of the purchased of my brand new vehicle, a 2009-dodge journey se on june 08, 2008. This car beginning to have problems after it 6,000 miles having a numerous repairs since them. I submitted the car to the lemon law before the warranty time expired. Chrysler group denied it arguing that my car is running under the company expectation.currently the car still has suspension problem and noises(such as brake noises, turn wheel noises and other). The car bouncing after 50 mp miles and every time that bumps on the street or on the highway the vehicle makes strongly bounces. The company states the bouncing and the noises are part of the cars manufactured. In addition to all the reported repairs, the seats get easily stain with any type of liquid and the black color of the interior is fading, i mean the black is becoming gray.i will submit any document that could support my claim if is required.
2009 dodge journey: pre-mature brake and rotor wear causing steering shake at 8,800 miles and again 10 months later at 15,000 miles.
The contact owns a 2009 dodge journey. The contact stated while driving at 30 mph and applying the brakes, the brakes began to grind abnormally and sounded as if metal was grinding on metal. The dealer was unable to duplicate the failure and advised the contact to return in two weeks for further diagnostic testing. The manufacturer advised there was not a recall for the failure and would not provide any assistance. The contact had the front brakes replaced at a different dealer and the failure did not persist. Most recently, the rear brakes began to exhibit severe brake dust surrounding the rear tire well. There were no repairs to the rear brakes. The failure mileage was 24,000 and the current was unknown.
The contact owns a 2009 dodge journey. While driving 45 mph the contact applied the brakes and heard a squeaking sound in the front end of the vehicle. The vehicle was taken to the dealer who stated that the contact was informed that the front rotors and pads needed to be replaced. The vehicle was not repaired. There were no prior warnings. The vin was not available. The current and failure mileages were 21000.
I purchased a 2009 dodge journey.at 22,000 miles the brakes failed.the front brake pads had completely worn to the metal.the rotors where gouged terribly.the rear were ok?...the dealer stated "they must be using soft pads"????....unsafe to drive, brake failure could occur at any moment.the 19' tires do not match the very small brake assembly...and dodge's "bumper to bumper" warranty is a lie.
This is a follow up e-mail to phone call. My comp# is 274123. My last name is spelled wrong and there are a few discrepancies. Also wanted to give an update. I own an 09 dodge journey in which i had to replace the front brake pads at 12,800 miles, just after warranty, replaced by midas in dec.09. At 19,800 i feltmy steering wheel shake when i applied the brakes. Upon inspection i realized my rear brakes pads and rotors were shot. Being suspicious of this premature brake issues i googled "09 dodge journey brake problems" and found hundreds of the same exact complaint! premature brake failure. Hundreds of people who needed their pads and rotors replaced from 5k-22k sometimes even more than once! at the average expense of $360.00. I also noted that there are numerous of the same complaints from chrysler town & country and dodge caravan owners. When i contacted the dealer i was told by their service clerk that the ceramic pads originally installed at the manufacturer are wearing prematurely and that they are being replaced by a totally different pad with "extended life". In most cases they are being replace in "good will"(free of charge). A service tech also confirmed this but told me he could not promise that this service would be free until further inspection. When we dropped the car off at the dealer our main complaint was the rear brakes and rotors. We asked (in writing )that they be replaced in "good will" and that they also inspect the front brakes an rotors because they were replaced at 12,800 with the same ceramic pads that are causing all the problems. The dealer called and said they would replace the front pads and cut the rotors free of charge but would not replace the rear pads and rotors. The tech said they were already doing enough "good will"repairs onthe car and that if we wanted the rear brakes repaired it would cost us $370. I called chrysler directly and got the same response. It's amazing! the front pads need to be replaced again after only 7k.
Driving the vehicle from my house to a destination approx 100 miles away.during the drive, all of a sudden the brakes started grinding without warning.brought the vehicle into dealership where they told me that the brakes were shot and had to be replaced.this was a cost of 370.00.the vehicle had only 19000 miles on it and the brakes were worn down to the rivets.i have been investigating this problem and "everybody" who owns a 2009 dodge journey has the same problem and dodge is not doing anything about it.they are telling the customers that this is normal.
Brake pads and roters replaced on my 2009 dodge journey at 19,000 miles after months of problems with braking and shaking in the steering column.
The contact owns a 2009 dodge journey. While having the vehicle examined by an authorized dealer for routine maintenance, the contact was informed the brake pads needed to be replaced. The vehicle was then taken to an independent mechanic where the contact was told the rear brake calipers were not functioning. The vehicle was not repaired. The failure and current mileages were 41,600.updated 03/03/11 the consumer stated the vehicle would not start. The vehicle was taken to the dealer where they discovered transmission fluid was leaking. Updated 03/08/11
The contact owns a 2009 dodge journey. While driving 5 mph she heard a rubbing noise. The contact stated when she reached her destination she removed the tire from the vehicle and noticed that the front rotors and brake pads were worn.the vehicle was not taken to the dealer or a local mechanic. Thefailure and current mileages were 21,629.
Heard rear brakes squealing and took journey to mechanic. Mechanics said the brakes were more worn on the inner pads than the outer pads. Mechanic said brake pads are suppose to wear evenly and this was a brake failure problem. He also stated the calipers need to be replaced and that was also unheard of with a vehicle that only has 40000 miles on it. He recommended taking the vehicle back to the dealer to have them fix since this was a brake failure problem and not just normal wear and tear.
We have had the brakes repaired three times on our 2009 dodge journey.the calipers never seem to disengage after braking causing constant wear on the brakes.we have discussed this with the dealership and have been told that it is not their responsibility.the first repair had to be done shortly after the vehicle was out of warranty.the brake check location that we are using states that the issue is due to poor design and possibly an issue with the parts.i see numerous complaints on blogs regarding early brake repair needed on dodge journeys.
I purchased my 2009 dodge journey in may 2008 -- at 17,000 miles and 2 years later i have been told that my front brakes are totally worn and rotors can not be turned and need to be replaced.i received no warning of the braking failure other than one day grinding and squeaking noises while i drive.i took my car to the shop that day !!!how can a braking system go bad in one day with no warning?i've been told by chrysler that this is normal wear and it was not covered ... How can a braking system fail in 2 years !!!when i mentioned the numerous posts from consumers about the same problem.they offered no other explanation other than "they must be using soft pads ... But we still do not cover this under the warranty. "
The brake system is horribly undersized for the vehicle. Pads and rotors have to be replaced at every 13,000 to 15,000 miles? car has only 30,000 miles and i am having to replace the entire brake system again! also the car now has problems starting with the fob key. Sometimes it will start, sometimes it won't. Really disappointed with the vehicle and really do not feel safe in it. I am currently trying to trade it in or sell it due to the poor reliability.
The contact owns a 2009 dodge journey. While driving approximately 25 mph and approaching a stop sign, the contact depressed the brake pedal to the floorboard and the vehicle hesitated to stop. The contact drove the vehicle slowly to the dealer for diagnostics where the technician advised that the front and rear brakes were worn and would have to be replaced, as well as the rotors. The contact also noticed that the rear passenger side door was holding water in the interior and would leak from the bottom of the door when the door was opened. The vehicle was not repaired. The approximate failure mileage was 20,000.updated 01/24/12*ljthe consumer also stated in december 2009, the vehicle would randomly not start. After letting the vehicle sit for about 15 minutes, it would then start. There were problems with the transmission, exhaust pipes rusting, and doors holding in water. Update 01/27/12
Front brake pad failure @ 19,000 miles. Had to be replaced.vehicle now has 26,000 miles and back brakes now have to be replaced. Front brakes are @ 95%. This shows that the original brake pads were defective or cheap.
Premature brake failure on front brakes.the brakes have been replaced 4 times and rotors have been replaced three times due to severe warpage.
My brand new 2009 journey needed front brakes and rotors replaced at 22,000mi!!this seems to be a very common problem as i can go on the internet and find numerous complaint forums regarding the same issue.the dealership said this was normal wear and tear. Not covered under warranty. I had to pay for new brakes, rotors out of pocket.
The contact owns a 2009 dodge journey. The contact was driving approximately between 45-50 mph. The brakes were engaged followed by a squealing noise and vibration. The vehicle was taken to an authorized dealer where the front brakes and rotors were replaced. The problem persisted after the vehicle was repaired. The vehicle was taken back to the dealer for the replacement of therear brakes and rear rotors. The failure mileage was 31,000. The vin was unavailable.
The contact owns a 2009 dodge journey. The contact stated that he noticed a slight shimmy in the vehicle when applying the brakes. The vehicle was taken to a local repair facility for an oil change when the technician informed the contact of premature wear of the brake pads and rotors. The vehicle was taken to an authorized dealer where the contact was awaiting repairs. The manufacturer was not notified. The current and failure mileage was approximately 14,000.
I own a 2009 dodge journey and started hearing squeaky brakes for about 2 days when coming to a stop and then all of a sudden i could hear and feel a loud grinding noise. I could then begin to accelerate and noticed that there was a dragging noise as if the brakes had not let go. You could even see metal shavings on the left front rotor! i took the vehicle in and was told that the vehicle needed new rotors and brake pads. I asked why the premature problems and they said sorry this is a problem with new vehicles but that there was nothing they could do for me. I had to buy new rotors and brake pads out of pocket.
The other day i heard a slight squeaking as i approached a stop light (can't be the brakes, its a 2009 with 40k miles??). Thought nothing of it, until yesterday i heard metal scraping, and i'm smart enough to know it was my rear brakes. After reading other reviews online about the 'new' dodge journeys, i'm fearing my appointment at the local dealership on monday.
I purchased a 2009 dodge journey in april 2009. It is now july 2010 and 20,000 miles later i already have had to replace my front brake pads and the rotors needed to be replaced as well!!after calling chrysler because this is way too early to be replacing them they simply stated that it was not under warranty and there was nothing they could do. I have noticed several complaints of the same nature on blogs and on here.
2009 dodge journey r/t have replaced front pads 3 times, have replaced rotors and had rotors resurfaced.rear brakes pads and rotors replaced.vehicle will shake at highway speed and when attempting to stop.sometimes when attempting to stop brakes will grind and have difficulty stopping.service manager at dealership has told me the vehicle is not safe, however, have yet to receive assistance to remedy ongoing situation regarding braking system and components.
Brakes are bad on my 2009 dodge journey.all of a sudden the brakes started grinding.took it to the dealership to find out that the front brakes mainly the left front was completely worn metal to metal.the car doesn't even have 20k miles on it. I haven't even had it a year.this should be under warranty but dealership says it is normal.normal is 40-50k before brakes go bad or show signs of a needed replacement.the wear indicators on the pads didn't even sound, just one day metal to metal.there needs to be a recall, this is very dangerous for everyone who owns a journey.
This car was purchased from a dealer used with 40,000 + miles on it.it had brake issues right from the start.it seemed like the abs brakes did not work correctly and the car shook when the brakes were applied.after owning it for 14 months the front pads had to be replaced.the vehicle continued shaking and we were told the rotors were bad.we then replaced the front rotors and the back pads.the front brakes started making grinding noises within a couple of weeks.now just one month after replacing the rotors, the front pads must be replaced again.
2009 dodge journey sxt brakes are faulty.have seen numerous reports of problems with these brakes.chrysler needs to recall!!!had to have new brakes @30,000 miles.
Brakes, allignment, drive shaft was bent...4th set of tires purchased in feb. 2013gas tank & fuel pump needed replaced april 2013caliper locked up causing fire, vehicle needed to be towed may 2013.
I bought a 2009 dodge journey in august 2008. By august 2009 12,000 miles the brake rotors were warped and the pads were shot. By june 2010 28,000 miles rotors were warped and pads shot again.
I currently owe a 2009 dodge journey it has 27000 miles on it. I have had to replace the front brakes twice and rotors once and now i have to replace the rear pads and rotors because they are warped. I would not recommend that anyone buys this vehicle.
I have a 09 journey, bought a year ago.brakes front and back have had to be replaced and need replacement again.interior lights dim when wipers or other electronic controls are operated.engine makes noise as though the lifters aren't getting oil--had it in shop for that and they can't find anything and it is getting worse.right side front wheel sounds like bearing is having issues too.product is dangerous--brakes and not being taken care of under warranty--dealer, have 26,000 miles on it
Brake rotor and pad wear failure at 15k miles. Brakes had to be replaced front and rear as the rotors had warped on a 2009 dodge journey with 15k miles of mostly highway driving ($1100). Fault was noticed due to vibrations during braking. Dodge refused to accept any liability for this issue and blamed poor braking.when replacing the rotors with new dealer supplied parts they are visibly thicker than the originals and i was advised by the dealership that these were more suited to the vehicle. Should this not be the case when manufactured?check additional site for similar cases - http://www.carcomplaints.com/dodge/journey/2009/brakes/premature_brake_and_rotor_wear.shtml. There are 104 reported cases on this site alone.
I purchased the car in january and had to put front brakes and rotors on it. In october the rear brakes and rotors had to be replaced. Now it's november and the front brakes are going out again. I have checked the calipers for proper operation and they appear to be fine. The brakes just keep wearing out. I owned my last vehicle for much longer and never had to replace the brakes on it. The brakes on my journey were new when i bought it. I see no reason for a vehicle to need at least 3 sets of front brakes before it even hits 60,000 miles.
Grinding noise when driving slow, tapping the gas would make it go away, called to have it services, and two days before i was scheduled the brake pads slipped off and i had to drive home metal on metal, then had to replace brakes and rotors under 27,000 miles.rubbing noise coming from the front when you turn corners, and a whining noise coming from the back, and chrysler mechanics stated they have received a lot of complaints but not to worry, because they cannot find anything serious going on.
Brakes and rotor issues on 2009 dodge journey, at 15,400 miles my brakes started grinding one day out of no where and the pads need to be replaced and rotors machined already.in looking at various sites this seems to be a prevalent problem with this vehicle.
Having a fairly new vehicle 2009 dodge journey i just needed to get new brake pads and rotors i can believe how bad the brake were at 25,000 miles.
At 11k miles i had to have front brakes replaced. Shortly after that my back brakes had to be replaced and my back rotors were warped. The dealer told me i had exceeded the 12k manufacturer warranty and had to pay for repair. After researching consumer reviews and having read of numerous complaints on brakes / rotors i sent a letter to chrysler along with complaints. I did not receive any letter, not a phone call, just a check for repayment of brake work. Since then i have had my censor light come on twice for the tires and up until now, after reading from this website was i unaware this vehicle appears to have problems with tires as well. My vehicle is currently in the shop. I had taken in twice for a noise that was coming from the front passenger side. The first time i was told they could not find anything. The 2nd i was told it was a computer chip that needed adjusting and it would be "fine". It wasn't fine. The noise got worse. My power locks on driver door and my remote key would not work. I took my vehicle in for both the noise and the power locks/key not working. I have been without a vehicle since monday (it is friday) and it is due to having to replace a wiring system and alternator. An alternator? my vehicle has 25k miles!! please help.....there are almost 200 complaints for all the same problems i am having. This is not right.
2009 dodge journey brake problems. Pads and rotors replaced on front @ 20k miles, rear pads replaced @35k miles. Dealer claims 'normal wear and tear'. Finally involved in an accident. Car did not brake appropriately and rear-ended another car. Safety concerns now over the engineering and design, perhaps the brakes are undersized for this car.
Brake pads failed prematurely at 19529 miles (20% remaining). Rotors needed machined. Brakes should have a minimum wear warranty requirement. Also the front struts, tie rods and waterpump needed replaced.
The contact owns a 2009 dodge journey. The contact stated that during routine inspection a technician concluded that the front brake system including the rotors needed to be replaced. He then added that there was only 25 % left on the rear brake pads. He is in the process of having the vehicle repaired. The current and failuremileages were 20,780.
The contact owns a 2009 dodge journey. While driving at approximately 25 mph, the brakes began to grind. The vehicle was taken to an authorized dealership where the rotors were turned and the disc pads replaced. The brakes continued to grind so the vehicle was taken back to the dealership where the rotors were turned and disc pads replaced again. The brakes continued to grind and the contact planned to take the vehicle back to the dealership at the time of the complaint. The failure mileage was approximately 98,890.
The contact owns a 2009 dodge journey. The contact stated the brakes began grinding prematurely. The vehicle was taken to a local repair facility where the contact was informed that the failure was premature at 12,800 miles. The contact spoke with an authorized service technician who advised the ceramic brake pads on the vehicle were defective and were cutting into the rotors. After inspecting the vehicle, the dealer stated they would replace the front brake pads and shave the rotors at their expense but not for the rear brake pads and rotors. The vehicle was left with the dealer where the contact was awaiting repairs. The vin was not accepted. The failure mileage was 12,800 and the current mileage 19,800.
Front rotors and front and rear brakes all had to be changed at 21,000 miles and again at 31,000 miles.now rotors require turning again due to pulsation.
The contact owns a 2009 dodge journey. The contact stated that the driver side brake pad detached from the vehicle without warning. The vehicle veered to the left and the contact managed to stop the vehicle with the remaining three brake pads. The vehicle was towed to the contact's residence and all four brake pads were replaced. Three months later, the brake pads needed to be replaced again, as well as the rotors. The brake pads were replaced eleven times. The vehicle was not diagnosed or successfully repaired. The manufacturer was not notified. The failure mileage was 30,000.
Contact owns a 2009 dodge journey. The contact stated the vehicle started to make a metal on metal grinding noise while driving 35mph. She took the vehicle to the dealer and was told that thebrakes were completely warn down. The dealer had to replace the brakes pads and the rotors. The contact stated the failure happened in just one day, there was no previous noise or warning. The dealer told her that her back brakes needed to be replaced. The failure mileage 19,200. The current mileage was 19,600.
The contact owns a 2009 dodge journey. While driving approximately 35 mph, the brakes made a grinding noise and failed to stop the vehicle when they were applied. The vehicle was taken to an authorized dealer where the brake pads and rotors were replaced at 20,000 miles. A year later, the failure reccurred. The contact called the manufacturer and was told that they would return her call. The failure mileage was approximately 20,000. The current mileage was approximately 50,000.
The contact owns a 2009 dodge journey. The contact stated that the driver side brake pad detached from the vehicle without warning. The vehicle veered to the left and the contact managed to stop the vehicle with the remaining three brake pads. The vehicle was towed to the contact's residence and all four brake pads were replaced. Three months later, the brake pads needed to be replaced again, as well as the rotors. The brake pads were replaced eleven times. The vehicle was not diagnosed or successfully repaired. The manufacturer was not notified. The failure mileage was 30,000.
The contact owns a 2009 dodge journey. The contact stated that during routine inspection a technician concluded that the front brake system including the rotors needed to be replaced. He then added that there was only 25 % left on the rear brake pads. He is in the process of having the vehicle repaired. The current and failuremileages were 20,780.
Front rotors and front and rear brakes all had to be changed at 21,000 miles and again at 31,000 miles.now rotors require turning again due to pulsation.
The contact owns a 2009 dodge journey. The contact stated that as she was attempting to stop, the vehicle did not respond immediately. She felt a shimmy in the steering wheel and had to pump the brakes to get the vehicle to stop. The vehicle was taken to an authorized dealership where the contact was informed that the rotors needed to be turned. The vehicle was taken to a repair center where she was informed that there was nothing left of the front brakes. The brakes were replaced at the repair center. The contact called the manufacturer who stated that they would reimburse her for the repair. The current and failure mileages were approximately 16,000.
Contact owns a 2009 dodge journey. The contact stated the vehicle started to make a metal on metal grinding noise while driving 35mph. She took the vehicle to the dealer and was told that thebrakes were completely warn down. The dealer had to replace the brakes pads and the rotors. The contact stated the failure happened in just one day, there was no previous noise or warning. The dealer told her that her back brakes needed to be replaced. The failure mileage 19,200. The current mileage was 19,600.
Purchased our 2009 journey in the summer of '09. I live in the country and drive approximately 25 miles to and from work, with only 4 stop lights between. At 27k miles we had to hve the front brakes and rotors replaced. Suddenly one day without any sort of warning it sounded like my front end had fallen off when i came to a stop. The noise was so bad that i pulled to the side and put my hazards on honestly thought it was an enginge issue because the noise and shake was so horrible. Husband came and drove it to the dealership. Found out that we were metal on metal the front brakes and rotors needed to be replaced rear were just fine. Dealership tried to tell us this is normal and that it was in the milage range to need this work done. Told them they were crazy'this was the 9th dodge vehicle we had owned and never had we had an issue like this. They ended up comping the rotors for us but we needed to pay for brakes. Dodge came along in june of 2011 and reimbursed us for the brake repair. Now 15k miles later i suddenly had the same horrible noise but in the rear of the vehicle. Took it to the dealearship and what do you know the rear brakes and rotors need to be replaced. Called chrysler this morning, waiting to see what comes of it.
The contact owns a 2009 dodge journey. While driving at approximately 25 mph, the brakes began to grind. The vehicle was taken to an authorized dealership where the rotors were turned and the disc pads replaced. The brakes continued to grind so the vehicle was taken back to the dealership where the rotors were turned and disc pads replaced again. The brakes continued to grind and the contact planned to take the vehicle back to the dealership at the time of the complaint. The failure mileage was approximately 98,890.
The contact owns a 2009 dodge journey. While driving approximately 35 mph, the brakes made a grinding noise and failed to stop the vehicle when they were applied. The vehicle was taken to an authorized dealer where the brake pads and rotors were replaced at 20,000 miles. A year later, the failure reccurred. The contact called the manufacturer and was told that they would return her call. The failure mileage was approximately 20,000. The current mileage was approximately 50,000.
Car leaks,right rear door lock will not always lock, alarm will not cut off, car makes a funny noise when turning, car quit and finally got it started, pulls to left, doors will lock and will take approx. 2 minutes for it to unlock, misses when pulling.
Have had power steering hose fail twice in two weeks.this has happened after starting the vehicle in extreme cold temperatures.once it happened in driveway but was not noticed till on the road.next time happened after starting the vehicle in driveway but was noticed before taking on road.seemed to be spraying fluid on engine so was a fire hazard.
The failure that occurred on feb 12,2016. Put the life of my child and myself in eminent danger. While traveling 70 mph in the high speed lane,with moderate traffic on the highway, the car sudden shut off. The dashboard went black, the engine stalled and the car became almost impossible to drive. Not one indicator light on the inside or the outside of the vehicle worked, i reached for hazard lights that did not respond, the gas pedal was unresponsive.the steering was slow and hard to use- power steering was not available. Brakes seemed slow to respond. I know for certain had i collided with any item the airbags would absolutely without a doubt not deployed. The car had simply decided to "shut off", iput the car in neutral hoping to continue rolling forward down the highwaywith traffic. I was able to muscle the car to safety on the side of the road. I placed the car in park , and turned the ignition to the off position. After several minutes of calming myself and my daughter down i restarted the car. It started, however now every light that can illuminate on the dash, the wipers, day time running lights, radio,and door chimes in a 30-40 second repeating pattern. The dashboard indicates that the car is in park, reverse, neutral, and all forms of drive at the same time. The speedometer, rpm gauge, gas gauge , oil pressure and temperature gauge bounce from the minimum to the maximum during the cycle. The car has clearly had a extensive electrical failure- the "main computer" - as i dont know the exact component that has failedis no longer able to determine whats going on. Having this terrifying failure with my daughter in the car caused me to google the problem, im not the only owner this is a reoccurring situation for many owners. Im just so thankful to have walked away unharmed
While driving on the freeway @ about 70 mph suddenly the steering locked up and there was no power.while i was trying to merge over to the side of the freeway( i had to cross 3 lane, i was almost hit by multiple cars. I had no control of the car. I managed to get off to the side off the freeway and happened to look down to see the ignition key turned to the off position. I dont have any other keys attached to it because i had just had the starter replaced maybe 1 week before & was advised not to. I started the car thinking maybe it was a freak thing and it wouldnt happen again. It did 2 days later. This time i was approaching an intersection turning left on a green arrow. Just as i started to turn the car turned off making it very difficult to turn and barely missed a group of people on the sidewalk where my car ended up before stopping. I had the car towed to the service center the dealership i bought the car from. This was not a dodge, chrysler, or jeep dealership either. I was told that rwi module had to be replaced and it was not covered under my warranty and dodge would not cover it either. While the car was being repaired i came across recall l25. But was told my vin number was not included in the recall. The car was in the repair shop for 5 days. It cost me over $600. The day i picked the car up i came across documentation of the expansion to the l25. I was then again told the vin was not part of the recall & an investigation was being done and eventually the vin would be in the recall but i could not be given a date as to when this would happen. I called dodge corporate offices and was told the same thing. I feel like i own a coffin on wheels. . all in all i have had this car in for repair for the key turning to the off position 3 times now. Something needs to be done now before someone is seriously hurt or killed in a crash because of this defective part.
I have been having issues with my power steering return house busting at engine startup when the weather is 30 or below. This is my 5th winter dealing with this and i have replaced the reservoir (recommended by the dealership) and i am still having issues. I would reattach the hose and the same day it will bust again. It has busted when we are at home, work or out running errands. During the non winter months i always have a slow leak and have to fill about once a month. This leak is eating away at my motor mount and ac belt. I have came across a recall (s08) for this issue but chrysler said my vin/engine type is not covered under this. Clearly i am having the same issue and do not understand to why i cannot get mine fixed. I have a strong belief that this is a manufacturer issue and i don't have an extra $500 laying around to fix it, if its even fixable my a local mechanic. I live in the midwest where we can get pretty harsh winters and with my power steering not working it is not safe. 75% of the time i have my 3 and 4 year old with me. The upsetting part about this is i am still paying on this car (only 6 months left thank goodness). I hope i can get some positive feedback and answers soon because the people from chrysler was not very professional or helpful.thank you,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2009 dodge journey sxt. In the year i have owned it, i have replaced brakes twice, as rite now i am replacing them cause they started squeaking a week ago and today they locked up. Also replacing one of the calipers. Any time i take a hard left turn, there is a loud grinding noise. I have replaced the tires already, and have had to replace the rear 2 again recently. Any time i go to brake when going over 40 mph, the steering wheel shakes uncontrollably. I have also received a recall from a local dealership for a wiring harness in drivers side. When i went in to dealership, they put it on order and said they would call when it came in, but never did. That was 6 months ago.
Front end clunks when you turn the wheels while driving.
I am not reporting an accident ... Yet. I was driving on residential street about 35 mph when the "airbag warning light" came on. Thereafter it came on each time i started my car and started to drive. Contacted nearest dealer and was told that my vehicle was not apart of the recall ( 09v118000), although the recall named 2009 dodge journeys. They wanted me to pay to have it checked! i then called chrysler corp and spoke with a rep who also stated that my vehicle was not apart of the recall. It appears to me that it should have been since i never had this type of issue before with any of the approx. 7 vehicles i have purchased over the last 50 years. I drive to california at least 3 times each year and various locations within the state of arizona. I want chrysler to contact the bill-luke dealership and have them check my electrical system and fix the problem, at chrysler's expense. I am sure i am not the only owner who has this complaint.
Power steering pump making whining noise. Service shop replaced cracked hose, adv may have been due to extreme cold weather, occurred in jan 2014(mn) -25 -30 below temps at that time. Second occurrence was in march, different hose, again may/may not have been result of cold, adv would need to replace the entire fluid routing system. 1 large part with hose/piping. Was able to carefully cut the split part and re-attach the hose. Car has ran fine, no issues, until nov dec 2014 cold weather appears to affect pump/hoses.
The contact owns a 2009 dodge journey.while driving approximately 60 mph, the vehicle pulled to the left and vibrated.there were no warning lights illuminated on the instrument panel.on three separate occasions, the vehicle was taken to an authorized dealer for identical failures.the tires were replaced; however, there was no resolution to the malfunctions.also, the fuel gauge does not operate properly.the vehicle has not been repaired correctly for the failures. The failure mileage was 60 and current mileage was 3,235.updated 10/14/08. *ljthe consumer stated there was a problem with the tires. Updated 10/16/08.
I bought this dodge journey sxt last yr 2/16/2018, i asked the salesman if there's any recalls or anything wrong with this car.. He said only need to replace the rear tires.. I contacted a lemon law lawyer the next day after getting the tires replaced bc he lied to me, the tie rod & ball joint had to be replaced, on top of that i found out there are (4) recalls on my car that were never taken care of, so dodge chyrsler dealership replaced the front/back airbags in (mar/april)of year 2018.. I received therecalls to my phone, to top that off i purchased this vehicle in cash over ($4,263.00), the lemon law lawyer told me to go to a website to get the history on my car i bought, it was involved in a car accident on passenger side on (10/18/2017).. I was lied to totally, i almost got rear ended bc the transmission stopped on me, my sister raised $$ to get transmission replaced, now had to put new brakes/new battery/new starter/another new tire/ then the hub assembly broke along with the sway bar arm, the electrical system is faulty & car starts but then if i go anywhere & then try to start to go home, it won't start & the fob keyneeds to be replaced as well.. This car is a safety hazard, too many problems that shouldn't be happening..it has stopped on me too many times to count, i'm at thee point i afraid to drive it.. This vehicle has (2 recalls) that have not been taken care of yet, i had to call canada to tell them i bought the vehicle bc they didn't have me as the new owner, i didn't get any recall notices in the mail bc i just bought this car last yr & it was at a dealership, they never took care of the recalls,,i was sent a notice to my credit karma acct telling me there's 4 recalls but the airbags are dismissed bc they were taken care of,. I have 2 recalls that have not been repaired.my ignition switch hasn't worked from the day i bought this car,it's loose.
Power steering leaking from extreme cold weather
Power steering return line ruptures in cold weather. There is an open recall for same make, model, and year but my vin number is not under that recall. Recall #s08. I have had this issues since i bought the car used in 2013. Every year when it gets cold out i start the vehicle and the line burst leaking power steering fluid everywhere. I have not had the money to replace the lines and this has been happing for 5 years now. This has now created a seal on the power steering pump to leak as well. Now i have power steering fluid all over my entire engine because of the pump leaking everywhere. I called dodge and they were not helpful told me it's a vin specific issue and there is nothing that they can do about it when i'm clearly having the same exact issue. Please help!!
Power steering hoses rupturing from cold weather.second hose in less than 1 month to blow out while vehicle is parked and warming up.many people online with same complaint, when it gets cold the journey starts blowing the power steering hoses.seems to have been a problem from the start, but the problem hasn't been fixed and newer models are still experiencing this problem.the mechanic feels this is due to the material being used is not the appropriate material, it is too hard and brittle.once the hose blows out you lose the power steering which is dangerous and it starts to get smoke inside the vehicle as the power steering fluid is smoking in the engine.
The power steering hose ruptured causing failed steering control almost leading to the vehicle hitting the house.this is the third time the the hose has ruptured.the two other occurrences was winter 2017-2018.this only seems to be an issue in cold weather.i see there is a recall for this issue involving this model if it contains a engine oil cooler.seem there are thousands of people describing this same issue on line in the us and canada.
There is a recall for the power steering pressure line for dodge journey 2009 to 2016 . When subjected to cold weather the power steering line can rupture at start up.that is exactly what happened to our 2009 dodge journey this past winter and the line split open. Dodge is telling us that our vehicle vin number does not fall under that recall. *dt
The contact owns a 2009 dodge journey. While driving various speeds, the steering seized without warning. The vehicle was not diagnosed or repaired. The failure recurred several times. The manufacturer was made aware of the failure. The failure mileage and vin were unknown.
Power steering pressure line for dodge journey 2009 to 2016 . When subjected to cold weather the power steering line can hose ruptured at start up when it was cold outside . That is exactly what happened to our 2009 dodge journey this past winter and the line split open, didn't realize it while i was in heavy traffic, no steering, it could of killed us. . dodge is telling us that our vehicle vin number does not fall under that recall
The contact owns a 2009 dodge journey. The contact stated that while driving at various speeds, the vehicle loss power steering assist and became difficult to turn in either direction. The vehicle was taken to an unknown mechanic who diagnosed that the power steering hose was defective and needed to be replaced. The vehicle was not repaired. Chrysler world located at (2612 county rd abrams, wi 54101, (920) 826-4141), and the manufacturer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the nhtsa campaign number 16v273000(steering). The failure mileage was 68,000.
The contact owns a 2009 dodge journey. After starting the vehicle, the power steering hose ruptured and the contact noticed fluid leaking underneath the vehicle. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in nhtsa campaign number: 16v273000 (steering). The approximate failure mileage was 120,000.
The contact owns a 2009 dodge journey. While attempting to make a right turn, the vehicle became difficult to steer and stalled without warning. The front end of the contact's vehicle crashed into the front end of another vehicle. The front end of the contact's vehicle was damaged and was no longer able to be driven. The vehicle was towed. A police report was filed. The contact received neck, back, arm, and head injuries. Medical attention was received. The contact received notifications of nhtsa campaign numbers: 14v373000 (air bags, electrical system) and 16v047000 (air bags); however, the vehicle was not repaired. The manufacturer was not aware of the failure. The approximate failure mileage was 200,000. Parts distribution disconnect and vin tool confirms parts not available.
The contact owns a 2009 dodge journey. Upon starting the vehicle with the driver's door opened, the contact noticed fluid underneath the vehicle. There were no warning indicators illuminated. The contact stated that an independent mechaniccame to her home to inspect the vehicle and determined that the power steering hose had ruptured and there was no power steering fluid in the reservoir. The vehicle was not taken to a dealer or independent mechanic for repairs. The manufacturer stated that the vehicle was not included in nhtsa campaign number: 16v273000 (steering) due to the date the vehicle was manufactured. The failure mileage was approximately 16,000.
Power steering return line hose keep leaking. I don't know why it leaks.
After setting outside this past winter my car sat outside. With winters passing i'm experiencing the problem described in s08. My power steering return hoses have ruptured. My power steering fluid is leaking terribly and i'm having to replace it daily. My vin is ...9t133353. I'm 100% certain that chrysler/dodge has missed some vins in this issue.
For the 2nd time since i purchased this car 2 years ago, i have lost power steering and had to pay to replace it.this car has been a lemon since i purchased it.first the head gasket blew, then i had to replace the radiator, then the ignition switch, now power steering twice.this car is nothing but a money pit.i tell everyone i know to stay away from dodge
The contact owns a 2009 dodge journey. While driving approximately 50 mph, the vehicle failed to accelerate. The failure recurred multiple times. The contact also stated that the steering wheel shook while making a right or left turn. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The approximate failure mileage was 58.
I have a brand new 2009 dodge journey. The steering makes noise, interior lights don't work, hazard lights don't work, locks malfunction, alarm malfunctions and won't turn off...i brought it in to have the steering issue looked at and was told they need to keep it for at least a day to fix it. They refuse, however to give me a rental until they find a diagnosis, which they now tell me will take at least 2 days. So, i'm driving around with a car that has one thing after another breaking on it because i can't afford to go 2 days without a car. I have to work. They don't stand by their product and it's going to cause problems for many consumers.
Power steering fluid leaks, i have looked up recalls and found on some years of dodge journeys that there have been recalls due to crimped lines that leak and can cause engine fires due to the fluid leaks, also i found that there was a recall on my vehicle that did not get serviced before i bought the car at the dealership.
Power steering hose ruptures at cold temps. Recall s08 is in effect for same year, make, model but vin is not covered. Petition has been started to get those of us who are experiencing the same issue some resolve in this matter. Http://chng.it/whklrvvjb8.
The contact owns a 2009 dodge journey. The contact stated that due to the inclement weather, the power steering hose froze and burst. The contact stated that she heard a popping sound before the steering wheel became hard to steer. The vehicle was unable to make right or left turns. The contact stated that the battery warning light illuminated. The contact stated she was able to drive the vehicle to her residence where the vehicle was turned off and failed to restart. The contact also stated that there was no power steering fluid in the reservoir. Neither the dealer nor manufacturer were made aware of the failure. The failure mileage was approximately 194,000.
I got this vehicle in october it drove great until a couple weeks ago. Now it has started having steering difficulties like it pulls to the right when driving.
2009 journey sxt with 860 miles was driving into parking lot when vehicle lost power, vehicle would not restart.taken to dealer and pcm was replaced. Also complained of grinding/whining noise while driving, returned to the dealership 4 times before repairs were attempted. Power steering pump and rack and pinion replaced. Still have whining noise intermittently while turning left.
Have had the rack and pinion fixed 1 1/2 years ago and it is leaking again.have had to put 3 sets of brake pads on in 3 years.also had to put new rotor and brake caliper on right front due to brake locking up!this car only has 53,600 miles on it and has been one thing after another breaking down on it.been told by two dodge mechanics this should not be happening.would like for the dealer to do something about it.been told there were recalls on this car and we have never gotten one in the mail.help!!
The contact owns a 2009 dodge journey. The contact stated that while operating the vehicle, the power steering had malfunction and the steering wheel had become very difficult to turn in either direction. Upon inspection, it was discovered that a power steering fluid hose had ruptured causing the power steering fluid had leak out. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not notified. The failure mileage was 150,000. The vin was invalid.
We bought the dodge journey in dec 2012 3 weeks or so later i returned to dealership with a clicking sound when i moved the steering wheel that the front end was shaking and that there was a load roar long story short every 6 months rotors brakes tires are having to be replaced and i guess what really set things more in motion was jan 21 2014 while traveling down the interstate to take a sick child to the dr the left front tire valve steam blew out my husband got the car off the road only to jack it up to change tire when the weight of the vehicle bent the jack causing it to fall almost on my husbands foot, we bought this car because it was a v6 and had the room we need to travel to dr appts with our special needs child because we have to travel so far i have had nothing but trouble the dealership after a fight agreed to put new brakes the machined the rotors and said the steering was a dodge thing nothing to worry about only the load clicking when pulling in or out of a parking space and the roar in the front they claim is the raos and they also at this time put 4 new tires on the carnow mind you this was all done 7/6/13 and they done all of this when they purchased the car in 11/20/12 and when i go back in to the car fax every 6 months the breaks rotors and tires have to be replaced. Now here it is 6 months later for us and blow outalso we just changes the rotors and brakes on the 11 of this month so see the 6 month deal with this car and when searching other complaints i am finding the same problem i have contacted chrysler and they say call my dealership i informed [xxx] at chrysler it was not the dealerships problem they didn't make the car. It is a death trap there are so many more issues with this car but thedeadly ones are the tires blowing out the brakes crumbling and the rotors wearing out with in 6 months thank u and i so hope that someone can help us.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
On monday, march 8, 2010, my wife, two year old daughter and i suffered a third episode of the following dangerous malfunctions: steering, transmission and drivetrain issues that, without notice, result in an unbearable screeching and grinding noise emanating from underneath the vehicle at speeds between 15 and 30 mph, a pause and hesitation in acceleration between speeds of 15 and 30 m.p.h. That causes the car to jump forward, the immediate loss of accurate steering and a burning smell throughout the car interiorwe suffered the most recent episode, without notice, while driving through rush hour traffic at 7:45 a.m.we waited two hours for a tow truck to arrive.fortunately, my wife and daughter were only shaken, but not injured.in the last three months, we have had an unsafe rear tire replaced, sunroof parts replaced for constant leaking, a new electronic module installed to prevent the episodes of the entire electronic system malfunctioning causing the loss of car function and door locks and multiple power steering parts replaced.
Since i brought my journey i had to get my brakes replaced several time & rotors replace, transmission sealant leak and recently when i was driving to work my tire pressure light came on and within minutes my tire was almostflat. I was able to just make it to a gas station and went to fill up my tire and my valve stem went all the way in and my tire went totally flat and lost all pressure. My car had to be towed and ended up spending $300 to get my front passenger and rear passenger side valve stems replaced. The service guy agreed that it was unsafe and i could of easily spun out if i lost all tire pressure right away. I have 2 kids and i feel unsafe to drive with my children in the car. On top of these issues my steering wheel continue to shake but i had it in to the service department a number of times and they said everything is ok. One of the instances they said the shaking was because of my routers and resurfaced them twice. Please help me. I don't know of my options but i am concerned for me and my family's safety with this car. Sincerely,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
The contact owns a 2009 dodge journey. After starting the vehicle, it was discovered that the power steering malfunctioned and the steering wheel was very difficult to turn in either direction. Upon inspection, it was discovered that the power steering fluid leaked from the vehicle onto the ground. The vehicle was not diagnosed or repaired. The contact called the local dealer (brookdale luther dodge, 952-258-8511) in reference to the failure. The manufacturer was notified. The failure mileage was 151,000.
2009 dodge journey: pre-mature brake and rotor wear causing steering shake at 8,800 miles and again 10 months later at 15,000 miles.
While driving the dodge jouney, up a hill, it just stop.we were not out of gas.had to e towed to level ground.the ride is very rocky, and she pulls to the right.it is very hard to see all around the car.the exhaust seems out of control.
The contact owns a 2009 dodge journey. The contact stated that the power steering return hose failed. There were no warning indicators illuminated before or after the failure. The vehicle was not taken to a dealer. The contact diagnosed the vehicle himself and determined that the faulty part was the power steering return hose. The vehicle was not repaired. The manufacturer was notified of the failure. The contact wanted his vehicle included in nhtsa campaign number: 16v273000 (steering) because he believed the failure was relevant to the recall. The vin was not provided. The approximate failure mileage was 97,000.
The contact owns a 2009 dodge journey. The contact stated that the eps warning indicator flashed and the power steering failed to function. The steering wheel became extremely tight and there was an internal electrical failure, which caused the radio and brakes not to work. In addition, the brake indicator was illuminated. The dealer (transitowne jeep chrysler dodge ram of west seneca, 2989 transit rd, elma, ny 14059, (716) 674-6400) diagnosed that the return power steering hose, cooler, and abs unit needed to be replaced. The manufacturer indicated that the vehicle was excluded from the unknown abs and brake system recalls and had not provided an electrical solution to the dealer. The vin and failure mileage were not available.
We purchased this vehicle 2/2011 with 47,000 miles and recently in 9/2011 at our regular oil change we were told the left-front tie rod was going to need replaced. Now the steering is loose, and its loud inthe front end while driving over bumps.we don't feel like we should be replacing tie-rod ends this soon on this vehicle that is in excellent shape otherwise.i know there is a dodge ram recallcampaign#10v65800 for the same thing.could this be something also related to the 2009 dodge journey?
Power steering return line blewduring start of vehicle causing me to lose power steering control
My power steering line breaks in the cold. It has done it several times and i've had to replace it. Done it while parked and off and while driving down the highway.
Recently purchased 2009 dodge journey, has a scraping noise in the steering, intermittent, louder at times than other when turning, returned to dealership who refused to make any repairs even though they confessed to having heard sound. My concern is it may lock up while turning and resulting in an accident. Had less than 36,000 miles when first reported.
The contact owns a 2009 dodge journey. While driving approximately 15 mph, the esp warning indicator remained illuminated. The steering wheel made a loud noise as if something was loose. In addition, the vehicle stalled and failed to start. The vehicle was previously repaired per nhtsa campaign number: 14v373000 (air bags, electrical system). The failure recurred and the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
My car fails to stay started when sticking the key in the ignition.
Power steering gets leak in hose with extreme cold weather,causing hard steering and turning,wheel will not turn.straightdriving is ok but can hardly turn wheel if turning corner,if u fill fluid level,fluid leaks out after filled.
My wife drive this vehicle mostly to work and i am afraid for her to drive anymore i had to replace the brake calibres they lock up and then i end up replacing the roeder and the brake pads they are also the power steering pump i had to replace and the hoses for it has busteda few times.i have luckily been the one driving when it has done any of those things. I'm afraid of my wife to drive it anymore. It is her car.i own a dodge dakota and love it,but the journey is a terrible made vehicle. I'm not expecting anything from this just want dodge to know, but i'm sure they already do.
My 2009 dodge journey sxt will completely shut off while driving, not stopped but right in the middle of driving. This has happen 2 times sense getting it back from the dealer in january from taking it in for the recall for this very problem. This is very dangerous and now i am being told to bring it back to the dealership for a diagnostic test to see if it related to the recall and if not related then i will have to pay for the diagnosis lol yea right!!i have never heard of a car dying while driving it. If i am told i have to pay as mich as one penny the only thing i will be paying for is a lawyer.
Power steering hose was leaking fluid andburst ,spilling all liquid out. Happened 3 times during 2015.vehicle was stationary when hose or connection to hose broke.leaking might be happening while in motion ,but its hard to tell
Turning left onto highway, lost all ability to steer, brake, etc. Car just froze up.put on flashers, coasted to right side of road (no left shoulder) across traffic.turned ignitionoff,restarted in 1 minute, and was able to drive away.this has been happening with increasing frequency since, now several times a week usually with turns right or left. Took to dealer "could not reproduce", but said the abs bad so installed new abs, installed recalled ignition switch but actually now happening more!taking to different localdodge dealer to assess since not satisfied with primary dealer (purchased vehicle) and their lack of further diagnostic testing.
Hydraulic power steering lines split at start up in cold losing all power steering fluid
The contact owns a 2009 dodge journey. When the vehicle was started, the steering wheel became difficult to turn. While inspecting the vehicle, the contact noticed that there was no power steering fluid inside the vehicle. When the contact attempted to add power steering fluid, it leaked out onto the ground. The vehicle was taken to wilde chrysler jeep dodge ramsouth street (1710 wi-164, waukesha, wi 53186, (262) 544-5400) where it was diagnosed that the power steering cooler and return hose needed to be replaced. The vehicle was currently at the dealer awaiting parts for the repair. The manufacturer was made aware of the failure. The failure mileage was 103,000.
Upon start up in extreme cold, vehicle made loud noises when the steering wheel was turned. While driving, the steering became increasingly more difficult when turning the steering wheel (specifically when exiting the highway). When i arrived home, i opened the hood and checked the engine compartment and noticed fluid on the passenger side of the engine compartment, near the bottom of the engine.it was red in color and determined to be power steering fluid. Upon research, i discovered that this make/model and year has a recall (nhtsa campaign #16v273000) but my vin in particular does not appear to be a part of it.
I had to replace power steering hose as it was found leaking on my dodge journey 2009. My concern came after looking at 10v475000 campaign where it say 2010 dodge journey had same faulty part, do it also applies to 2009 dodge journeys?
I purchased a 2009 dodge journey in may of 2009. Within a month of the purchase, i had the brakes and rotors replaced. Since then, i have complained numerous times about the brakes pulsating when applied and the steering wheel shaking. This has been a safety issue since the purchase of the car. I have all the documents to show where i have complained to the dealership. Now they are saying the brakes are no longer under warranty and i would have to pay for any service done to the brakes. I am not understanding why i should have to come out of my pocket with this expense when i have been complaining since i purchased the vehicle. I have a grandson that i transport daily and don't feel safe driving something that i am paying for monthly. I recently had a vehicle pull out in front of me and went to put the brakes on and the brakes made a grinding and took a long to stop. The steering wheel shook as i applied the brake. My grandson was in the vehicle, but he was not injured.
Nhtsa it all started when i bought my journey: nice looking but very, very bad experience1.transmission, it change speed by itself. It change speed from 80 mph to 40, then 70 mph to 30 mph..i was driving in the expressway and this change of speed happen to me several times. I took it to the dealer and they said that they could not found the problem, after so many incidents i got mad to the dealer and told them that my life is at risk because the car change speed by itself that they have to do something about it. They finally fix the car.2.brakes, i have problems with the brakes too. They run fast and have to keep changing them.3.battery, i have problems with the battery too. I have told them numerous times too check the battery, because the car does not want to start and they keep telling me that there is nothing wrong with the battery. So my question to them is the following if the battery is good., what is the problem? i have to turn on the switch several times until the car start. They said that they cannot find the problem. And now the latest problem!!!!!!!!4.steering, every time i turn the wheels the car make a wear sound like an old car5.car does not turn off. Now my car does not want to turn offthe dealer said that i bought the car and that now the car is mine and i have to take care of it. Yeah right!!! so my question is the following what is nhtsa going to do about it while chrysler ignore their customers complaints and not taking responsibility. In the mean time we the consumers have to pay for chrysler poor performance, etc. Dodge journey should be remove from the market.and we as consumers should be reimburse or at least chrysler should recall all cars.
While pulling the car into my driveway the car just shut down/died.i had no control of the steering.extremely frightening and thankfully this did not occur while at an intersection or on the highway.
Upon start up in cold weather power steering fluid shoots out from under the car. Makes loud noise. I see other vehicles from same year are recalled but not mine. Car was parked.
Power steering hose rupture and it leaking
The ignition reads bad key and won't start.the tire stems corrode and break off.the calipers are defective which cause the breaks, tires and rotors to wear.this vehicle has too many defects and should have been recalled years ago.
Problem with stearing system as campain fca s08 also on this model2.0 td dpfalso huge problem on automatic transmition getrag
The contact owns a 2009 dodge journey. While driving 25 mph, an abnormal noise was detected from the vehicle. The contact also mentioned that the battery needed to be charged in order for the vehicle to start and power steering fluid was leaking. The vehicle was taken to an independent mechanic who diagnosed that the steering hose was leaking and needed to be replaced. The vehicle was taken to riverside auto & truck sales (n3696 us-2, iron mountain, mi 49801, (906) 774-2120) where the contact was informed that the vehicle would need diagnostic testing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 131,000.
Drove approximately 2 minutes from home to children's school.car was running for about 10 minutes while i was parked.shut vehicle off, got out of car and there was a hissing sound and small amounts of smoke coming from the hood. I immediately called dealership where i purchased car (currently get oil changes done there) to explain the situation and ask if i could bring it in.they were approx. 1-2 miles from where i was.when i got there, the shop manager came out and opened the hood....the antifreeze reserve tank appeared to have exploded.the shop manager called a dealership to get a replacement tank and was told that there are 50 on backorder which leads us to believe there are others having a similar problem.he is waiting for the part to come in from ct today and once that's replaced will have to run tests to see why this happened.if there are 50 antifreeze tanks on backorder, can we find out if there should be a recall?
I purchased a 2009 dodge journey in august of 2008. I have had repeated problems with rotor and brake wear. The rotors have been replaced twice and all 4 brakes have been replaced twice with the front being replaced 3 times. The first of which occurred just past 12,000 miles. This is when brake and rotor wear warranty ends. I have also had significant problems with the wiring sensor module, resulting in stability control and anti-lock brake light to come one. I also have power ports in the vehicle that do not work as well as a lift gate that does not lock. I currently have 48,000 miles on the vehicle and now have issues with leaking. I am unsure how water is entering the vehicle, possibly thru the air conditioning drainage system. The entire drivers side floor boards are wet as well as the built in cooler behind the drivers seat being completely filled with water within several days of emptying. This occurs when it is not raining or wet outside. I now have mold issues in the vehicle. Myself and my children have significant allergies and asthma. This vehicle is unsafe to drive. The electrical problems resulting in air bag failure are defiantly scary.
I purchased a 2009 dodge journey, used but only 40000 miles.in 8 weeks of owning ithas been in the shop 5 times, 3 times for the same reason a ticking in the engine.the most recent was corrosion of the crank shaft sensor. Really corrosion in a 2009 vehicle.there is also a grinding sound when i turn the wheel yet noone can seem to find the problem of that.i have already replaced the struts and mounts (thank god under warranty) that was a week after i had the car.i have a 15 month old and it scares me that something serious could happen when she is riding with me.i make just enough money to pay my bills and i am scared that something, now that my car is not under a warranty, will happen and i will be without a car.i am very disappointed with the service and quality i have gotten.my family has pretty much always owned a dodge vehicle and we have never had this many issues.i really wish someone from dodge would read this and give back to the people that spent their hard earned money on there product.
At 2000 miles on my 2009 dodge journey i started having problems with my front passenger window sticking, and brakes squeaking. Also car not shifting when taking off and when you slow down and try to speed back up.i took it in.they told me maybe sap in window and brakes fine.three days later window acting up again.took it in.same reason.cleaned and greased.this is the eight time i've taken it in.they have replaced motors, switches, tracks, seals and now wont roll up or down .the brakes have been an issue since the start.at 21000 miles the dealer tells me i need new pad and rotors.take it to brake shop and they tell me all i need is pad.brakes working fine right now but still squeak every now and then.they have replaced electrical harnesses that may catch on fire.the squeaking noise now has turned into other parts that are having to be replaced.my computer chip has been reset 4 times and cheap plastic mirrors on visors and sunglass holder and light on inside roof. The springs on my back doors have popped out leaving the door stuck open.went toeat with 23000 miles on the car and after leaving the car would not start.called dealer and they called a tow truck and wanted me to pay for that also.my car has been in two different dealerships on 10-15 different occasions for repairs.they still have not got these issues fixed.what can i do?
04/10/11nhtsa headquarters1200 new jersey avenue, sewest buildingwashington, dc 20590to whom it may concern.i am writing you in reference of the purchased of my brand new vehicle, a 2009-dodge journey se on june 08, 2008. This car beginning to have problems after it 6,000 miles having a numerous repairs since them. I submitted the car to the lemon law before the warranty time expired. Chrysler group denied it arguing that my car is running under the company expectation.currently the car still has suspension problem and noises(such as brake noises, turn wheel noises and other). The car bouncing after 50 mp miles and every time that bumps on the street or on the highway the vehicle makes strongly bounces. The company states the bouncing and the noises are part of the cars manufactured. In addition to all the reported repairs, the seats get easily stain with any type of liquid and the black color of the interior is fading, i mean the black is becoming gray.i will submit any document that could support my claim if is required.
Safety issue: sharp edged rough rear metal seat runners that children have been cut on. Attempted safety modification with manufacturer. First 2 attempts said had no resolution. Chrysler was contacted. Our 3rd attempt to resolve duct tape placed on by service dealer. Final response said nothing else could do as it was normal and just the way the vehicle is designed (per manufacturer's inspector.) manufacturer refuses to acknowledge the safety issue.
The contact owns a 2009 dodge journey . The contact stated that the left andright pillar near the vent was to wide which made it difficult to see. The contact stated that the irregularities in the pillar prevented the consumer from seeing a pedestrian three different times almost causing an accident. The dealer was contacted and stated that she needed to contact the manufacturer. The failure and current mileages were 16,000. Updated 10/26/10. *ljupdated 10/26/10
I purchased a 2009 dodge journey on february 28, 2009.i was very pleased with my journey until wednesday, april 1, 2009, when i opened the rear hatch to find my car had been leaking water.i promptly tookmy car back to the dealer where they supposedly fixed the problem only to find the problem was made worse on the next day i had water staining in compartments at the bottom of my car.as of today, april 3, 2009 they have no answers and my car is still not fixed.i asked a friend who purchased the same model and she said she had not noticed anything but hadn't really looked so we looked together and she has the same problem.
The contact owns a 2009 dodge journey. While the vehicle was parked the contact noticed the floor between the front drivers side seat and the rear drivers side seat were wet. The contact inspected the vehicle and noticed there was a compartment on the floor in back of the front drivers side seat which was filled with approximately 5 inches of water. The contact emptied out the water and stated the compartment continued to fill with water. The contact stated she was concerned of rust and that she could not tell where the water was coming from. The dealer stated there might be a seal leak and advised that the vehicle be taken into the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 57,400. Updated 07/20/11*ljupdated 12/05/11
After raining the passenger side rear door fills with water. When i close the door i hear the water swish around inside and then i see it drain out of the bottom of the door. This is the 4th time that i have seen this happen in as many weeks. My wife has also noticed the exact same thing before i did. The door fills with water pretty much every time it rains. It seems like it is at least filling up with several cups of water. I am concerned with mold getting into the car and also the probability of an electrical short. This happens every single time it rains.in addition to the door filling with water the low tire pressure light keeps coming on and the rear left tire will slowly deflate. I have already had the tire replaced once and the same thing happened again in a matter of weeks. Outside air temperature seems to have no effect on when this occurs because it happen during the cold and when it is hot out. Usually the low tire pressure warning will come on within one week of filling the tire.
While in the drive through car turned off and i couldn't stop and scraped thedriverside fender on a yellow barrier pole. I thought it was a fluke (a wtf moment) so i never worried about it again. It still cuts off every now and again but i am usually parked or moving slowly. I did get pulled over one time when the car cut off and to stop i had to put it in park so i wouldn't run a stopsighn onto hwy 99. (he let me go) went for the recall on the ignition sat for over an hour only to be told they dont have the replacement part or know when they will have it.on many occasions i am unable to get the car to start. When this happens i have to place the car in neutral and try again. The car will start once placed in neutral.whenever there is a thunderstorm the driverside rear door will fill up with water from the outside. If i slam the door hard the water will flow out of the bottom. Front brakes grind and squeek no matter if the pads are new or have been on for a while. (i tried new rotors to)wiring recall was fixed only to do the samething as before months later.
Every time it rains, both rear passenger doors fill with water.when opening and closing the doors, the water inside can be heard.the water slowly leaks from the doors, but it takes 2-3 days for it all to leak out.
The contact owns a 2009 dodge journey. While driving approximately 25 mph and approaching a stop sign, the contact depressed the brake pedal to the floorboard and the vehicle hesitated to stop. The contact drove the vehicle slowly to the dealer for diagnostics where the technician advised that the front and rear brakes were worn and would have to be replaced, as well as the rotors. The contact also noticed that the rear passenger side door was holding water in the interior and would leak from the bottom of the door when the door was opened. The vehicle was not repaired. The approximate failure mileage was 20,000.updated 01/24/12*ljthe consumer also stated in december 2009, the vehicle would randomly not start. After letting the vehicle sit for about 15 minutes, it would then start. There were problems with the transmission, exhaust pipes rusting, and doors holding in water. Update 01/27/12
Purchased date 7/3/2008- 4/3/2009- 3,424mi. Wiper blades had to be replaced.4/8/2009- 3452mi.- replaced power inverter connectors because of recall. 6/22/2010-8,661mi.- hood arm came off, hood liner torn. Had to be replaced. 6/10/2011-13,082mi. Replaced both front door wiring harness because of recall. 5/18/2011-12,636mi.- small oil leak noticedby tech., was not oil leak so did not pursue further. 12/30/2011-15,258mi.- went in for oil change and tech. Noticed water leakage under car, said i had left ice in cooler compartment in back of drivers seat and it had melted and overflowed into carpet. I dried it up and on 1/16/2012 -15,382mi.- after alot of rain returned car to dealer , carpet and foam under drivers seat was water soaked again. Front and rear door gaskets on drivers side was replaced. Carpet was not dried so i had to return it on 1/24/12 to be dried. On 2/10/2012-15, 532mi.- water leaking inside again from rain. Tech foundbody seam imcomplete and pinch weld drain blocked. Repaired and water tested, said no further leaks detected. Carpet was not fully dried so i air dried. On 3/16/2011 -15,835mi.- returned car after raining . Water in car again. Now it is 3/26/2012 and nothing has been done except water testing. Working with dodge corp. And dealer has been very frustrating. Meanwhile i am without a vehicle and still payin for it. If there ever was a car called a lemon dodge journey 2009 is king of the lemons.
The contact owns a 2009 dodge journey. The contact stated that while the rear hatch door was open, she went to retrieve something from the vehicle and the hatch dropped down independently onto the contacts head. As a result, the contact sustained injuries to the neck which required medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 103,028.
The contact owns a 2009 dodge journey.the contact stated that while driving 45 mph, the brakes were applied but the vehicle would not respond. The contact merged onto the shoulder in order to stop the vehicle.the vehicle was towed to the dealer for inspection where they advised that the rotors needed to be replaced. The vehicle was repaired but the failure recurred. The contact also stated that the roof was leaking abnormally.the vehicle was taken to the dealer for inspection where the contact was advised that the seams in the roof needed replacing. The dealer made the necessary repairs to the roof however, the failure recurred. In addition, the contact mentioned that the vehicle failed to start after being parked for a short period of time. The dealer was notified and advised that she should shake the gear shifter and then try to start the vehicle. The contact followed the dealer's instructions and the vehicle started. The cause of the starting failure was unknown. The manufacturer was notified but did not offer any assistance. The failure mileage was 10,900.
Sometimes doors can not be unlocked with the remote neither with the lock-unlock button. The problem is more often with the passengers and rear (5th) door. The driver's door does not fail. Passengers can not open the doors to enter or leave the vehicle. This could be dangerous in case of an emergency.
I am not able to open any doors except the driver door. The trunk will not open and dodge did not build a manual key entry for this model. Also i have a starting problem the car stalls and won't start unless i put it in neutral or jiggle the gear up into drive and back into park. The car turns very slowly when making left hand turns and the engine revs up sometimes when it's trying to pick speed back up after a turn. The dealer told us it was the battery and we had them install a new one but the issue is still there. I've read several complaints about the same issue. Customers getting their batter, starters all the recalls updated because they were told those were the issues but was not as their issue still existed as do mine. I don't want to spend a fortune at the dealer until they find what the problem is. The manufacturer should know what the problem is from all the complaints being the same. I emailed them for suggestions of what they think it may be and they just said take it to the dealership.
After a night of rain, both rear doors had taken in water,; both windows were closed tightly ; i first noticed water leaking out of the bottom of both doors, then when opening them could hear the water sloshing around in the door.eventually, the water leaked out (2-3 days) from both, but it smells wet. This has happened again, twice, in the couple of weeks.
The contact owns a 2009 dodge journey. While defrosting the windshield, the interior lights illuminated independently and the rear passenger side window rolled down independently. The driver side door panel caught fire. The contact extinguished the fire and the door panel would no longer shut or latch. The vehicle was towed to the dealer. The technician diagnosed that the entire door panel needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 85,000.
The door control panel has failed, causing the driver to not have the ability to roll down the window, or lock and unlock the door. The airbag warning light has also come on, presumably indicating a defect in the door panel airbag sensor. I spoke with dodge regarding a safety recall for the same model year, but excluding my vin. They indicated that they would not cover the costs of the replacement of the faulty parts, but to "save my receipts" in case they decide to replace the parts in the future. Now my family's daily driver has a faulty airbag, in addition to brakes that have to be replaced every 12-18k miles, and no help from dodge... Thanks for the bailout americans...
I have a 2009 dodge journey.i have not had any injuries associated with the issue, however feel as though there is the possibility for injury to occur.the car is 2 years old and already the rotors have been diagnosed as being warped 3 times, one of which the car had only been driven 6000 miles since the warpage and then warped again.completely unacceptable.there is also a problem with the suspension.due to the fact that all this is occurring, i feel as though this could lead to major safety issues.
The ignition reads bad key and won't start.the tire stems corrode and break off.the calipers are defective which cause the breaks, tires and rotors to wear.this vehicle has too many defects and should have been recalled years ago.
Suspension parts failing constantly, front tie rods, sway bars, struts, ball joints, bushings wear after 10,000 a 15,000 miles. As a result alignment is off and cause unusual wear on the tires resulting in rough uncomfortable ride. Brakes get hot and wear/ squeak after 10k miles, sometimes sooner resulting in hub cap dust and paint chipping. Rear tie rods go bad resulting in rear camber being offset and inside of tires wear real quick. Right side door locks have to be manually locked/ unlocked. Intermittent not starting problems, win module already replaced once due to recall. Driver side window up and down buttons broke off. Front dash rattles bad when taking off/ going over bumps. Rear left side door hinge got loose resulting in spring popping off, now door won't stay open and closes by itself, that's the door that's least used.
Brakes, allignment, drive shaft was bent...4th set of tires purchased in feb. 2013gas tank & fuel pump needed replaced april 2013caliper locked up causing fire, vehicle needed to be towed may 2013.
Front end clunks when you turn the wheels while driving.
I have had to replace the brakes on my 2009 dodge journey 3 times since march of 2009, my car only has 35,000 miles on it. I feel that the brakes are defective and are not safe. They do not provide a safe driving enviroment.
Purchased vehicle new in june of 2009. Front brakes gone and eating into rotors by 26,000 miles. Little over a year. 90% of driving is freeway driving. Very little stop and go. Replaced brakes and had rotors turned. Rotors warped and front and rear brakes gone again at 35,245 miles one year later. Replaced front rotors and all 4 sets of brakes. Front struts have gone out now as well. Definitely too much weight for vehicle brakes and suspension. If not watched complete failure expected before recommended maintenance changes!!
I have been having problems with my 2009 dodge journey. I also have problems trying to turn it on sometimes. I believe it might be the key or ignition. I bought a new battery thinking my old one was dead and it also started great for a few weeks and then it started doing it again. Sometimes i turn the key around and it turns on fine and sometimes it does not. It is frustrating because sometimes it does it when i am away from home. I am also having problems with my front brakes or suspension because when i press on the brakes my steering wheel starts to shake. I had my brake pads and rotors checked and they are good. I just do not know what else to do because every trip to the mechanic costs money. There should be a recall on this vehicle!
The rear driver side cambridge cant be adjusted and it is wearing my tires. Alignment shop is saying that they cant be adjusted so they cant align my car- is there a recall on this? how can this be fixed went to two places one in december 2017 and one this month january 2018
04/10/11nhtsa headquarters1200 new jersey avenue, sewest buildingwashington, dc 20590to whom it may concern.i am writing you in reference of the purchased of my brand new vehicle, a 2009-dodge journey se on june 08, 2008. This car beginning to have problems after it 6,000 miles having a numerous repairs since them. I submitted the car to the lemon law before the warranty time expired. Chrysler group denied it arguing that my car is running under the company expectation.currently the car still has suspension problem and noises(such as brake noises, turn wheel noises and other). The car bouncing after 50 mp miles and every time that bumps on the street or on the highway the vehicle makes strongly bounces. The company states the bouncing and the noises are part of the cars manufactured. In addition to all the reported repairs, the seats get easily stain with any type of liquid and the black color of the interior is fading, i mean the black is becoming gray.i will submit any document that could support my claim if is required.
Have had the rack and pinion fixed 1 1/2 years ago and it is leaking again.have had to put 3 sets of brake pads on in 3 years.also had to put new rotor and brake caliper on right front due to brake locking up!this car only has 53,600 miles on it and has been one thing after another breaking down on it.been told by two dodge mechanics this should not be happening.would like for the dealer to do something about it.been told there were recalls on this car and we have never gotten one in the mail.help!!
The contact owns a 2009 dodge journey. While the contact was driving approximately 65 mph, the vehicle began to vibrate excessively. The vehicle was taken to the dealer on five different occasions for the similar failure. The front suspension ball and seat was replaced. In addition, the front brake pads and rotors were replaced at a different time. The failure continued to occur. The failure mileage was 7,000.
2009 dodge journey sxt. In the year i have owned it, i have replaced brakes twice, as rite now i am replacing them cause they started squeaking a week ago and today they locked up. Also replacing one of the calipers. Any time i take a hard left turn, there is a loud grinding noise. I have replaced the tires already, and have had to replace the rear 2 again recently. Any time i go to brake when going over 40 mph, the steering wheel shakes uncontrollably. I have also received a recall from a local dealership for a wiring harness in drivers side. When i went in to dealership, they put it on order and said they would call when it came in, but never did. That was 6 months ago.
The contact owns a 2009 dodge journey. The contact heard a loud noise coming from the front end of the vehicle. The vehicle was taken to the dealer and the contact was informed that the front driver side wheel bearing would need to be replaced. She was informed that the part was unavailable and when it became available, they would perform the repairs. No repairs were performed since the part was still unavailable at the local and surrounding dealers. The contact did not inform the manufacturer. The current mileage was 34,000 and the failure mileage was 31,000.
2009 dodge journey r/textreme moaning,grinding noise from right front strut assemblystrut bearing is made of plastic and strut spring rotated puncturing same and became jammed inside housingnew strut bearing was installed but it is still made of plasticthe left side spring is starting to shift also & will be replacedold part is available and i also have photos.
Brake pads failed prematurely at 19529 miles (20% remaining). Rotors needed machined. Brakes should have a minimum wear warranty requirement. Also the front struts, tie rods and waterpump needed replaced.
The contact owns a 2009 dodge journey.the contact stated that while driving approximately 25 mph, he heard a grinding noise while attempting to slow down. The vehicle was taken to an authorized dealer where both the rear and front suspension were replaced. The failure mileage was approximately 31,000.updated 01/26/11*ljthe front brakes and rotors were replaced. Updated 04/20/11
The contact owns a 2009 dodge journey. The contact stated that the vehicle was taken to the dealer for brake repairs and an alignment when he was informed that the vehicle did not have a stabilizer bar installed. The dealer advised that because the component was not covered under warranty, he would be liable for the installation of a stabilizer bar. The contact was considered because the vehicle was manufacturer incorrectly and without the stabilizer bar. The failure mileage was unknown and the current mileage was 41,000.
The contact owns a 2009 dodge journey.the contact stated that while driving approximately 25 mph, he heard a grinding noise while attempting to slow down. The vehicle was taken to an authorized dealer where both the rear and front suspension were replaced. The failure mileage was approximately 31,000.updated 01/26/11*ljthe front brakes and rotors were replaced. Updated 04/20/11
2009 dodge journey...great price but...bought the vehicle 10/09...noise from rear suspension drivers side...dealer keeps telling me to much air in tires and they can't find anything causing knocking sound...the rear bumper around rear tires seems loose...mpg is terrible.
On the first incident, the right driver side tire suddenly went flat.valve rotted, that tire was fixable. We questioned the cold weather.we figured it was a fluke.on july 15, 2012 rear driver side tire suddenly went flat while driving 55 mph - warm weather - brought it to a tire company and they stated the valve rotted on this tire as well and that the tire was unrepairable. Both times our 3 and 6 year old children were in the car with us- this is a huge safety issue.i know another person that recently owned a dodge journey and had a blow out - they ended up across the road and down the bank. Luckily no injuries.i don't think this is a coincidence.this could result in bodily injury.the valves on these cars need to be addressed immediately.today i am spending $1325 to replace all 4 tires and rims so that myself and my children do not end up in a fatality.
2009 dodge journey. Consumer requests tires to be replaced on vehicle under warrantydue to an safety issue *tgwthe consumer stated the vehicle did not come equipped with the proper tires for the snow.the vehicle came equipped with 19 wheels, however the dealer stated 17 inch rims with all weather tires should have been on the vehicle.
At 11k miles i had to have front brakes replaced. Shortly after that my back brakes had to be replaced and my back rotors were warped. The dealer told me i had exceeded the 12k manufacturer warranty and had to pay for repair. After researching consumer reviews and having read of numerous complaints on brakes / rotors i sent a letter to chrysler along with complaints. I did not receive any letter, not a phone call, just a check for repayment of brake work. Since then i have had my censor light come on twice for the tires and up until now, after reading from this website was i unaware this vehicle appears to have problems with tires as well. My vehicle is currently in the shop. I had taken in twice for a noise that was coming from the front passenger side. The first time i was told they could not find anything. The 2nd i was told it was a computer chip that needed adjusting and it would be "fine". It wasn't fine. The noise got worse. My power locks on driver door and my remote key would not work. I took my vehicle in for both the noise and the power locks/key not working. I have been without a vehicle since monday (it is friday) and it is due to having to replace a wiring system and alternator. An alternator? my vehicle has 25k miles!! please help.....there are almost 200 complaints for all the same problems i am having. This is not right.
The contact owns a 2009 dodge journey.while driving approximately 60 mph, the vehicle pulled to the left and vibrated.there were no warning lights illuminated on the instrument panel.on three separate occasions, the vehicle was taken to an authorized dealer for identical failures.the tires were replaced; however, there was no resolution to the malfunctions.also, the fuel gauge does not operate properly.the vehicle has not been repaired correctly for the failures. The failure mileage was 60 and current mileage was 3,235.updated 10/14/08. *ljthe consumer stated there was a problem with the tires. Updated 10/16/08.
On monday, march 8, 2010, my wife, two year old daughter and i suffered a third episode of the following dangerous malfunctions: steering, transmission and drivetrain issues that, without notice, result in an unbearable screeching and grinding noise emanating from underneath the vehicle at speeds between 15 and 30 mph, a pause and hesitation in acceleration between speeds of 15 and 30 m.p.h. That causes the car to jump forward, the immediate loss of accurate steering and a burning smell throughout the car interiorwe suffered the most recent episode, without notice, while driving through rush hour traffic at 7:45 a.m.we waited two hours for a tow truck to arrive.fortunately, my wife and daughter were only shaken, but not injured.in the last three months, we have had an unsafe rear tire replaced, sunroof parts replaced for constant leaking, a new electronic module installed to prevent the episodes of the entire electronic system malfunctioning causing the loss of car function and door locks and multiple power steering parts replaced.
Brakes, allignment, drive shaft was bent...4th set of tires purchased in feb. 2013gas tank & fuel pump needed replaced april 2013caliper locked up causing fire, vehicle needed to be towed may 2013.
Front brakes rotors and pads needed to be replaced at 12000 miles, rear brakes pads and rotors replaced at 20000 miles and front brakes needed to be replaced again at same time steering wheel vibrates horribly dealer said needed rear wheel alignment and 2 new tires at 20000 miles had it done brakes still squealing and grinding and dealer says "can't find anything wrong" steering wheel starting to vibrate again at 23000 milesdealer says nothing wrong can't hear squeaks in brakes unbelievable it is ear piercing and they grind intermittentlyi am sure soon to be grinding continually and then they will tell me i need new brakes again have spent 1200.00 dollars out of pocket vehicle isn't even paid for yeti have lost faith in chrysler and don't know what to docan't afford these costly repairs on a car that is basically new i am afraid that one time the brakes will fail completely that is how fast they wear out.
While driving at about 25 mph the tire went flat.mechanic said that the valve stem\tire pressure sensor had corroded and come loose causing the tire to deflate.
While driving home from local grocery store, rear drivers side tire suddenly became flat.i was able pull over to the side of the road. When my husband arrived to help, he attempted to put in some "fix a flat" to get me to the tire store less than 2 miles away and the valve stem went completely inside and all air was released from tire.he put on the spare and we took the tire to the tire store and had to purchase a new valve stem with sensor in it.again, dodge is putting faulty equipment into their cars and not acknowledging obvious flaws in their vehicles. This is another example of a safety recall that dodge should be forced to put in place.
Front brake pads and rotors needed to be replaced at 12k miles on our 2009 dodge journey.now we just had all brake lights go out.we took it to our mechanic and they found only 1 bulb bad.after the 1 bulb was replaced, all lights started working again.why would they put these bulbs in series rather than parallel so that only the bad bulb would be out rather than all?that is abig a safety problem in my opinion.also one tire now has a bulge in the sidewall and needs replaced.the vehicle has about 15k miles.
On april 28, 2009 i have a tire failure while driving an a well maintained paved highway.specifically, i had a sidewall failure on my right rear tire. Upon examination of the tire i found a "v" shaped failure in the sidewall of about one half inch.closer examination revealed that the chords in the tire were frayed as opposed to being cut cleanly.during the first week of april 2011, i experienced another sidewall failure with the same "v" shaped break while traveling on a well maintained paved highway.i decided at that time to replace all four tires with ome tires and i kept the remaining three good tires.in february, 2012, i experienced a third sidewall failure with the same "v" shaped rupture in the sidewall of the left front tire.my mileage at this time was approximately 40500.the replacement tire that was installed was from the original ome tires that i had kept when i replaced after the second failure.approximately 3 months later that replacement tire developed a bulge on the outside tread area of approximately 12" long by 2" wide.i then replaced all fours again with another brand.the ome tires originally on my vehicle and the first set of replacement tires were:kumho 225/55r bw kh16 99t.
2009 dodge journey sxt. In the year i have owned it, i have replaced brakes twice, as rite now i am replacing them cause they started squeaking a week ago and today they locked up. Also replacing one of the calipers. Any time i take a hard left turn, there is a loud grinding noise. I have replaced the tires already, and have had to replace the rear 2 again recently. Any time i go to brake when going over 40 mph, the steering wheel shakes uncontrollably. I have also received a recall from a local dealership for a wiring harness in drivers side. When i went in to dealership, they put it on order and said they would call when it came in, but never did. That was 6 months ago.
While traveling 70 mph from detroit to ohio with three 13 year old boys in my car.the front passenger tire was extremely low.i was able to make it to a service station.when i attempted to put air in the tire, the valve broke, releasing all air in the tire.i contact road service through my insurance and they put the spare on.i then traveled to firestone in sandusky, oh, where i was told that the tire could not be repaired.unfortunately, they did not have my tire in stock as it is a 19" kuhmo.they were able to find one tire 100 miles from where i was in cleveland.so off i went to cleveland,where i spent $289 to replace a tire that was barely 10 months old due to the faulty valve.today i contacted [xxx] at suburban cjd of troy and was told that i would have to pay for the replacement of the valves.not acceptable.i could have been killed along with the tree teenage passengers that i had in my car.please advise as to how i should proceed.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2009 dodge journey. Consumer writes in regards to transmission failure. *ldthe consumer stated the transmission failed. The doors wouldnot lock and the tires blew out, as there was no tread on them.
We bought the dodge journey in dec 2012 3 weeks or so later i returned to dealership with a clicking sound when i moved the steering wheel that the front end was shaking and that there was a load roar long story short every 6 months rotors brakes tires are having to be replaced and i guess what really set things more in motion was jan 21 2014 while traveling down the interstate to take a sick child to the dr the left front tire valve steam blew out my husband got the car off the road only to jack it up to change tire when the weight of the vehicle bent the jack causing it to fall almost on my husbands foot, we bought this car because it was a v6 and had the room we need to travel to dr appts with our special needs child because we have to travel so far i have had nothing but trouble the dealership after a fight agreed to put new brakes the machined the rotors and said the steering was a dodge thing nothing to worry about only the load clicking when pulling in or out of a parking space and the roar in the front they claim is the raos and they also at this time put 4 new tires on the carnow mind you this was all done 7/6/13 and they done all of this when they purchased the car in 11/20/12 and when i go back in to the car fax every 6 months the breaks rotors and tires have to be replaced. Now here it is 6 months later for us and blow outalso we just changes the rotors and brakes on the 11 of this month so see the 6 month deal with this car and when searching other complaints i am finding the same problem i have contacted chrysler and they say call my dealership i informed [xxx] at chrysler it was not the dealerships problem they didn't make the car. It is a death trap there are so many more issues with this car but thedeadly ones are the tires blowing out the brakes crumbling and the rotors wearing out with in 6 months thank u and i so hope that someone can help us.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Car started shaking violently, stopped at a tire company(bayard tire in bayard florida) and tech said left rear tire belts were broken. This is the fifth kumho tire that this has happened to. I had the front 2 replaced in april of 2012 (39000) and the rears replaced in sept. Of 2012(40000) now the left rear tire has done the same thing at 55000 miles. This could cause a major accident if it would have blown out.
After raining the passenger side rear door fills with water. When i close the door i hear the water swish around inside and then i see it drain out of the bottom of the door. This is the 4th time that i have seen this happen in as many weeks. My wife has also noticed the exact same thing before i did. The door fills with water pretty much every time it rains. It seems like it is at least filling up with several cups of water. I am concerned with mold getting into the car and also the probability of an electrical short. This happens every single time it rains.in addition to the door filling with water the low tire pressure light keeps coming on and the rear left tire will slowly deflate. I have already had the tire replaced once and the same thing happened again in a matter of weeks. Outside air temperature seems to have no effect on when this occurs because it happen during the cold and when it is hot out. Usually the low tire pressure warning will come on within one week of filling the tire.
After raining the passenger side rear door fills with water. When i close the door i hear the water swish around inside and then i see it drain out of the bottom of the door. This is the 4th time that i have seen this happen in as many weeks. My wife has also noticed the exact same thing before i did. The door fills with water pretty much every time it rains. It seems like it is at least filling up with several cups of water. I am concerned with mold getting into the car and also the probability of an electrical short. This happens every single time it rains.in addition to the door filling with water the low tire pressure light keeps coming on and the rear left tire will slowly deflate. I have already had the tire replaced once and the same thing happened again in a matter of weeks. Outside air temperature seems to have no effect on when this occurs because it happen during the cold and when it is hot out. Usually the low tire pressure warning will come on within one week of filling the tire.
My wife tried to take the cap off one of her tires to put air in her tire.as she was trying to twist the cap off, it blew off of the tire and hit her in the face.i took the tire to a shop and they said that it was the wheel sensor that the tip corroded off.they replaced the sensor on that tire and then went to check the pressure on the other tires.when they tried to take the cap off of another tire, the end of that tire sensor also snapped off.my wife's vehicle is a 2009 dodge journey with 34,000 miles on it.when i called the service department of the dealership where i bought the vehicle, they said that the sensor is not covered under any warranty when it breaks off at the tip like that.
The contact owns a 2009 dodge journey. The contact stated that the tire pressure monitor valve had fractured on each tire except the front passenger side tire. After the first failure, the dealer repaired the vehicle. After the second failure, the contact called the manufacturer who stated that the parts for repair were on national backorder. The vehicle was eventually replaced. The vehicle had not yet been repaired after the third failure. The failure mileage was approximately 25,000 and the current mileage was approximately 35,000. The vin was unavailable. Updated 02/09/11*ljupadted 03/03/11
The contact owns a 2009 dodge journey. The contact stated the tire pressure sensor gauge had broken on the vehicle. The stems on the front passenger side and the rear passenger side had also broken. The failure was caused by corrosion. The contact took the vehicle to the dealer and was told this is a known problem with the vehicle, and that is why the 2011 was changed to a brass stem fromcast aluminum. The failure was 39,000 and the current mileage was 45,000.
Tire pressure sensors mounted on the valve stems on the wheels are cracking and will eventually fail causing a sudden loss of air to the tires that may lead to an accident that may cause serious injury or death.
The contact owns a 2009 dodge journey. While driving 20 mph, the vehicle stalled and all of the cylinders ceased in the engine. The check engine and tire air pressure indicators illuminated on the instrument panel. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 161,414.
The vehicle keeps overheating. I've added coolant. There doesn't seem to be a leakage stain in the garage or driveway. It happened yesterday after leaving the office for lunch. I barely made it home before the journey completely shut down. I allowed the engine to cool off, added coolant, and it wouldn't restart. I took a different car back to work and was able to start the journey upon returning home. I let it sit overnight and it started right up this morning. However, upon driving 15 minutes during lunch today, it overheats again. The red warning light appeared and the ding sounded. The journey coasted into my office parking spot where it will stay until i leave this evening. Hopefully, after adding more coolant, i'll at least be able to make it home.i will be trading this vehicle in asap!ps. The tire pressure light is always on, irregardless the proper amount of air in the tires.
I have a 2009 dodge journey and the tire (while not in motion)tire went flat.found out the sensor for the air pressure is the issue.this is a hazardous to every owner. What if this would have happen w/ other passengersin thevehicle especially my baby.this could have resultedina horrific accident.this vehicle should be recall w/ some other alternative measures for the sensors.i understand all four tires have sensors and this can happen at any time.
At 2000 miles on my 2009 dodge journey i started having problems with my front passenger window sticking, and brakes squeaking. Also car not shifting when taking off and when you slow down and try to speed back up.i took it in.they told me maybe sap in window and brakes fine.three days later window acting up again.took it in.same reason.cleaned and greased.this is the eight time i've taken it in.they have replaced motors, switches, tracks, seals and now wont roll up or down .the brakes have been an issue since the start.at 21000 miles the dealer tells me i need new pad and rotors.take it to brake shop and they tell me all i need is pad.brakes working fine right now but still squeak every now and then.they have replaced electrical harnesses that may catch on fire.the squeaking noise now has turned into other parts that are having to be replaced.my computer chip has been reset 4 times and cheap plastic mirrors on visors and sunglass holder and light on inside roof. The springs on my back doors have popped out leaving the door stuck open.went toeat with 23000 miles on the car and after leaving the car would not start.called dealer and they called a tow truck and wanted me to pay for that also.my car has been in two different dealerships on 10-15 different occasions for repairs.they still have not got these issues fixed.what can i do?
I own a 2009 dodge journey, within the last month my wife and i have both experienced tire blowouts.the problem comes from the valve of the tire snapping off and immediate loss of air pressure.these incidents have taken place in the winter.this is a very dangerous matter that needs to be followed up.after the first incident 12/12/2010, i took vehicle to my mechanic who put a rubber valve on till i could vehicle into dealer. The second incident took place 1/13/2011.i called the dodge dealer told him about what had happened and scheduled an appointment to have valves replaced, when i asked if they would replace other two valves i was told they would have to contact talk to dodge. Dodge said it would pay for damage to tirethis should be an immediate recall when your dealing with safety.
We purchased a used 2009 dodge journey with 41,000 miles on it.the low tire indicator light was on, which the dealer assured us was due to cold winter air.10 days later a tire went flat sitting in the driveway.i changed the tire to the donut spare, took it to a tire store, and they explained that the tpms device had broken, which had allowed the tire to deflate.they checked the other tires and 3 of the 4 tires had broken tpms devices.the mechanic indicated they saw similar problems with lots of dodge vehicles, especially in winter.the tire store did not have the parts they needed to fix it right then, so a regular valve stem was placed in those three tires as a temporary fix.the mechanic indicated that the tpms devices in the other two tires were so broken that any sudden disturbance, such as a pothole, could have caused them to lose pressure very quickly, and that this was a definite safety hazard.
2009 dodge journey. Consumer states problem with tires. *tgwthe consumer stated after he left the dealership, he experienced a flat tire. Once he arrived home, he discovered two more valve stems had fallen off. The valve stems had fallen off due to corrosion.
Brakes continue to go bad. Vehicle calls for numerous brake changes including the rotors as well. Dodge notified and nothing has been resolved. Also their valve stems are breaking in half in cold weather. Causing tires air to deplete within 8 seconds. I have the valve stem from my car that broke and the other was replaced earlier under warranty. If this valve stem was to break in half while at high speeds on the highway, someone could be killed.
Tire valve stems - tire pressure light was on as weather got colder, when i tried to remove the valve caps the stems broke off and the tires deflated. The stem was corroded into the plastic cap and when twisted, stem broke off. Thank god that they didn't break off while the car was running down the highway as would of caused an accident. This condition has happened over and over on this vehicle and there needs to be a recall before someone gets killed.
The valve stems on my 2009 dodge journey cracked causing the stem to fly out of the tire. This causes the tire to instantly go flat, which in turn makes the vehicle difficult to control. This has happened to me twice. Both times i was on the highway. Luckily i was able to control the car and get to the side of the road. If i had been in any other lane i most likely would have veered into another lane or in front of another car. I had to fix the other two tires as well as they were also cracked. This is apparently a problem that dealers/mechanics are aware of. Dodge is also aware. They have since changed the way the valves were made. They are now some type of plastic. The consumer however is not aware until something goes wrong. In both cases an accident could have easily happened. Again, i was lucky. By doing research on the internet i have found it happens to 2009 and 2010 vehicles. I have contacted dodge and all i got we're apologies. If i lost my life or my children an apology wouldn't bring anyone back. The public needs to be aware of this issue before something terrible happens. When the stem blows out of the tire the air loss is instantaneous. There is no warning just loss of control over the vehicle. I truly hope that someone can help make others aware that this a problem.
During regular oil change the service manager notified me that my tire pressure valve stems on three wheels had corroded to the point of breaking off. One tire lost pressure completely, requiring me to have it replaced immediately. If this had occurred on the road it could have been disastrous.
Traveling at 60mph on west bound m-59 highway, in michigan, when all air pressure lost out of rt. Rear tire. Managed to get car stopped in front of a belle tire store. Had them take car in for repairs and they told me that it was just one more failure, due to road salt, of the aluminum valve stem on a chrysler tpms air pressure sending unit. They advised me to replace unit on all four wheels because they would soon be failing. I replaced two of them at a cost of $65 each because that was all that i could afford. They said that it was a common problem and showed me a bushel of defective chrysler (siemens) units.since only the valve stems are bad, and easy to replace, i looked for replacements on the internet but found none.too bad that they make you buy a $65 part over the failure of a $1 part.by-the way, there are units offered with rubber valve stems that hold up just like the old ones.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Valve stem sensors on the two rear tires are corroded and cracked.driving down road metal on valve stem fell off causing rapid air loss in tire.othertire with corroded valve stem broke at car wash.this is a well known probably, i know this because i am a deputy sheriff and this same problem happened to our squad cars, which our dodge chargers. After two deputies had blowouts at high rate of speed sheriff ordered all sensors changed.if you google online this problem is coming and people are going to die in an accident from this.this has to be recalled by chrysler.chrysler knows this problem exists because they changed the sensors in 2011.
I purchased a 2009 dodge journey in august of 2008. I have had repeated problems with rotor and brake wear. The rotors have been replaced twice and all 4 brakes have been replaced twice with the front being replaced 3 times. The first of which occurred just past 12,000 miles. This is when brake and rotor wear warranty ends. I have also had significant problems with the wiring sensor module, resulting in stability control and anti-lock brake light to come one. I also have power ports in the vehicle that do not work as well as a lift gate that does not lock. I currently have 48,000 miles on the vehicle and now have issues with leaking. I am unsure how water is entering the vehicle, possibly thru the air conditioning drainage system. The entire drivers side floor boards are wet as well as the built in cooler behind the drivers seat being completely filled with water within several days of emptying. This occurs when it is not raining or wet outside. I now have mold issues in the vehicle. Myself and my children have significant allergies and asthma. This vehicle is unsafe to drive. The electrical problems resulting in air bag failure are defiantly scary.
The contact owns a 2009 dodge journey. While operating the vehicle, the abs, ebs, and traction control indicators illuminated. After turning the vehicle off and restarting it, the failure recurred. The failure was not diagnosed or repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 179,000.
The contact owns a 2009 dodge journey. While idling at a traffic light, the traction control warning indicator illuminated and the vehicle shut off. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was unavailable. The approximate failure mileage was 119,000.
When using right turn signal dome lights turn on, if cruise contrail is on cannot use brights will shut off cruise by itself, car stalls, and will not always start, when it does start many times will stall right away, and when driving stalls. Air bag light on which have read can mean airbag fail to deploy.
2009 dodge journey.consumer writes in regards to replacement parts not available to repair recall notice.
On february 22, 2015, my 2009 dodge journey miraculously caught on fire. The car was sitting in the parking lot of my church on top of a small snow pile. After about 40-45 minutes the car started smoking. Both the fire and police department came to the scene. The fire department told me that it looked as though it was an engine departmental fire. I contacted chrysler on february 24th to give my statement and then i was notified that someone was going to inspect the vehicle and then let me know of any findings. On march 6th i received a letter stating that the wingate l25 was not the cause of the fire, but they never mentioned what was the actual cause. Needless to say i got the run around for about a month and in the end chrysler's legal department told me that the findings were unknown and that they were not going to do anything about it. My vehicle was burnt up by the time it completed it's course...it was so bad to the point you could barely recognize my child's car seat. I did not even have the vehicle for a year and this happened. I'm very grateful that no one got hurt because this could have been fatal. This has put me in a financial ruins and fiat chrysler doesn't seem to care anything about it's consumers. I will never buy a chrysler vehicle again.
My vehicle intermittently starts. I put the key in the ignitions all the lights and radio and all other electrical components come on car will just not start.took the car to the dealer for a diagnostic test all test came back fine and dealer was not able to duplicate the problem. This has been happening everyday and i have to wait hours for the car to get restarted or wait over night for the car to start again. This car is completely unreliable and i have gotten stranded with kids several times for hours.
I was driving about 50 mph and it shut down on me and i almost had the car behind me hitting me....this is the 3rd time it happen...and no one knows what wrong with it
1- my steering started making a noise when i would make a right turn. I took it to the dealer service and they informed me that the metal battery holder completely rusted away and the battery dropped down onto the inner wheel well and when i made a turn it would hit the tire and steering arm. When this started i had not driven the car after that because i felt unsafe. So i called chryslercustomer service and ask them to refund my money for the repair ($700+} since itold them of possibly be injured or killed if the steering locked up while driving. They gave me a case number and said they would review it. They denied the request and blew me off with " it's out of warranty". I said i knew that and you were not concerned with my family's safety. So i need your help to recalling all journeys which could happen to them. 2- the lugs nuts on dodges are covered in a casing and after a few years they separate from the nut. This is a big problem because the lug wrench not longer fits and i had to buy a mm deep socket to fit that nut when i would have fix a flat tire. You should review that too.
Car fails to start randomly and consistently. I've seen nothing but issues all over the internet about this and nothing has ever been answered. People spend hundreds of dollars to not even be told what is wrong with the vehicle.
I received notice that my vehicle was on the recall list for the win module and l25 safety recall. I called my local dealer the very next day. This wasin may 2015. I was informed there were no parts available and that i would be added to the waiting list. Recently my vehicle has started shutting off after i crank it. Sometimes this happens when i have just cranked it but other times i am moving such as backing out of my driveway or pulling out of a parking lot. I recalled the dealer and they still told me there were no parts available.
The pcm needs to be replaced. I don't know much about cars so i don't know what this means. The dealership did a diagnostic test and i was told i needed to replace the pcm.
This is just too much. I have had nothing but problems with this vehicle. Sometimes it crank and then it won't. I can get in it and drive to work, but by the time i get off it will not do anything. The lights and radio work but the car will not turn over. It's like it will work for awhile but after turning it off it could take hours to start up again if it starts up. And yes i have also tried the putting the car in nuetral, but when it don't turn over you can not change the gears.i don't hear any cranking noise, the truck just lights up. I have had a new starter, battery, and alternator put on. I have had this truck pull home on a tow truck from work and soon as they unhook it it will starts up...i have two young kids and i have had the experience of going to a gas station in the evening after getting off work and after turning off the car it will not crank. The horn just starts honking on its own sometimes,and the theft system alarm light almost never stops blinking. I have spent more than i almost paid for the vehicle, and still have to uber places. This is a major issue that needs to be resolved. Took it to the dodge dealership and they want you to leave your vehicle there for about 4 days and want to call you with a ridiculous money quote. Come on dodge how much more do your customers have to suffer from a problem you don't want to fix. A very concerned consumer and parent.
My car doesn't start al the time it stalls and i was never advised of the recalls when i purchased the car in feb 2015 chrysler has no parts to fix he recall on the ignition and i don't feel safe driving it however they want me to leave my only car with them until it stalls on them for them, to diagnose if it is due to the recall
Own a 2009 dodge journey. Replaced the heater core 3 years ago.warranty for 1 year. New coil went up approx. 2 weeks after warranty.refused to warranty it.paid to have another heater coil installed.said it was warranted for 2 years.same problem happened last week.went and talked to dealer about warranty for this one. They said no, that it was out of warranty by 15 days.told me to call dodge good will department.they told me that i had to pay to have it checked first.that cost was about $80.00 and no guarantee that it would be covered even though it's an on going problem.an employee told me that they replace a lot of these heater coils.obviously there's a problem.checked on the internet about this problem and there's a lot of the same problems that i'm having, hot air on drivers side cold air on passengers side until it totally goes up.several mechanics on the internet stated that it's a flaw in its design.2 main problems, first seems split second it plugs with sediment very easily.obviously very little heat when car is running.
Not right,, transmission stopped on me driving, k & m dodge mechanic says it's not my fault that the transmission just stopped on me while driving, he said the 2 gear isn't there, this is 2 times now i almost got killed,to top that off i purchased this mused vehicle on 2/16/2018 & paid cash of $4,263.00i asked if this car had any problems bc i do not want to put any money into it..he told me & my parents only needed rear tires, i asked if it's neenin a car accident, he said no.. He said i will be the 2nd owner,, something isn't right, so i took it in on 2/17/2018 to get 2 new reartires & omg, are you kidding me,, this car didn't have any airbags, electrical system was messed up, had to have a oil change on 2/22/2018, then it went in repair shop on2/26/2018 for recall on airbags, then got it back on 3/26/2018, just for it to go back in on 4/1/2018 for a ball joint/tie rods/rotors/brakes front & back/ wheel alignment/new batteryyou got to be kidding me,, i am pissed as heck, found out i'm the 4th/5th owner,, it was in s car accident passenger side in oct 2017 car stalled on ppl, minor frame work, car is missing lots of parts, then i had to buy another tire front passenger side, key fob doesn't want to start car,,then i almost got hit driving bc ignition stopped on me driving,, then had starter replaced new on 8/26/2018to top that off on aug 28 car stalls again, friend comes over with meter to check out car statistics & says car needs the transmission control modular reset so i can drive, so then try to drive car on sept 5th, won't move, so i have to get rides, then on sept 12th start up, try to drive it & the car stops,tried to drive it back to k & m dodge on sept 12th 2018,, it's been there since that day bc not drivable, needs a new transmission, i can't afford bc i am on disibility (social security disabilty), i called a lawyer on 2/17/2018
The hatch door will not unlock with the key fob or from the door unlock button on the driver's door. It was sitting in a parking lot when i tried to unlock. I also tried several hours later after it had been sitting for at least 4 hours, and nothing will unlock the door.
For the millenth time since purchasing this car in 2014 it failed to start again!!!i have had ever mechanic under the sun check electrical connections, batteries, starters, alternators, fuses etc. They find nothing wrong but the car continues to simpley not start. I've read a lot of people have the same problem with this car. Did anyone ever figure out why and what dodge is doing about it?sometimes it happens when my car is parked angled. Sometimes on flat pavement. I got stuck with my newborn daughter shortly after i purchased the car and went back to depaula dealer i purchased it from in albany ny and they apologized and said they checked everything and nothing is wrong with the car. I'm scared to be stuck with my kids somewhere and honestly tired of sending it to the mechanic only to hear they can't find anything wrong. Any ideas or directions to give the mechanic would be great. Does dodge actually have the answer and just don't want to issue a recall. I don't care if i have to pay to get it fixed. I just want to know what needs to be fixed!!!thank you
I purchased my 2009 dodge journey in june 2009. The brakes started to make a grumbling noise when i stepped on the brake. I had only 11950 miles on the car. It was 3/2010. I took it to the dealer and they said it was the brakes and wanted me to pay for the repair. I told them it was still under the 12k warranty, so they did it free of charge. I took it home and it was still doing the same thing. I took it back the next day and asked them to please have the technician drive the vehicle to determine what was wrong. I was 3 miles away from the 12k mile warranty expiring. This time they replaced the rotors. Now it is 9/20/10, and the vehicle is at 21100k. It started to make the same grumbling noise and when i took it to the dealer, they had to replace all 4 rotors. Three days later i had to take the vehicle back because when i go over 60 mph it starts to vibrate and feels like i have a flat tire. I took it to the dealer ad they rotated and balanced the tires. When i got on the interstate, it is still doing the same thing. I emailed chrysler 2 times and have spoken to them twice. I no longer trust this car. I am afraid everytime i get in the car to drive it, i am putting my life in jeopardy. I know i will have to continue replacing the rotors every few thousand miles .
The drivers side window button broke off. Don't have a button now to roll up or downalso the drivers seat will not go up or down. Have to sit on pillows
I have a 2009 dodge journey, when the heat is on in the vehicle the passenger side blows cold air on one side of the vehicle i've been on the internet and hundreds of people are complaining, and the dealership are charging $600-$1200 to fix the problem, when this is a car defect, period.....
I own a 2009 dodge journey that i purchased in july of 2018. Beginning in august i started experiencing a no crank no start problem. There were 3 times my car wouldn't start while i was at home. My car has been towed approximately 9 times since september including 2 times to the dodge dealership for diagnosis and repair of the problem in october. Initially the mechanic diagnosed a dead cell in the battery. I paid approximately $232.00 for a new battery and 2 1/2 weeks later i was stranded again due to my car not starting in november, since then i've had this problem 8 times while attempting to leave my home. All of my major parts are operating correctly and nothing is draining my battery. Can chrysler please attempt to identify what is causing this problem? it's unsafe and very inconvenient this unknown issue is expensive to constantly attempt to fix and the problem still occurs.
Car will not start at times, usually when it's hot outside, and it takes anywhere from 5 minutes to a day before it will start back. Battery, keys, and alternator are fine. Most of the time if i put it in neutral it will start but other times i am left stranded. I am afraid to drive far from home because if i turn my car off it may not start back . I have been stranded for hours with my kids before in the high heat. This needs fixed asap, been going on for 5 yrs now.ask anyone with a dodge journey and they will tell you they have the same issue.
After buying the car from the dealer we drove home and stopped to get gas. The car would not start. Finally after locking and unlocking the doors it started. Since then every day i drive it i continually have issues with it starting. Once while driving down the road it shut off and stopped. Almost caused an accident. Now i can not even get it started. I have a baby and rhought this would be a perfect vechile. I can nit trust it for the safety of my child and myself. I can not be stranded in the arkansas heat with a vechile that repeatedly has issues with starting or keep running while driving. I have had it checked and no one xan find an issue with the car. Very concerned with safety of car. Very disappointed.
Our journey has been in a shop, out of service for over 3 weeks.it stalls at low rpms and is difficult to start.we took it to one shop who couldn't figure out the problem and we then took it to a dodge dealership.the dealership couldn't figure out the problem either.we took it to a 3rd shop and they tried several fixes to no avail.they think it might be a torque converter now.if that fixes the problem we'll have spent over $2000 repairing the car and not being drivable for a month.if it doesn't fix the problem then i have an issue even manufacturer trained mechanics can't figure out.
The car completely shut off going down the road and everything electrical went crazy and the horn wouldn't stop blaring. I couldn't pull over or anything because my steering and my brakes went out. The car finally turned back on by itself and now the window wipers, blinkers, and door locks do not work.
The heater core in my 2009 dodge journey has been an issue for the last 4 years. It has been been replaced in 2014, flushed in 2015, flushed in 2016 and now needs replace again.this is 1300.00 to replace the core.this is definitely a design flaw and should be replaced by dodge at no cost to me.this is an ongoing issue with this year.i can not afford to put out that kind of money every year.this needs looked into.the passenger side had some heat but now has none.i always seems to breakdown when it is coming into the cold season.it is not fair that the consumer should have to continue to pay for dodge's design flaw.also, the brakes and rotors are another ongoing issue,they have been replaced numerous times at my cost.this is another ongoing issue with this particular car.all of the work that has been completed on my car are on my carfax.
I' got this car and the repairs never stopped coming. I've replaced the brakes & rotors 4 times in 3 years.i had to pay to have the car re-wired due to electrical problems &add a starter, replaced hoses. Shocks andball joints.this has to be the worst vehicle ever.
Suspension parts failing constantly, front tie rods, sway bars, struts, ball joints, bushings wear after 10,000 a 15,000 miles. As a result alignment is off and cause unusual wear on the tires resulting in rough uncomfortable ride. Brakes get hot and wear/ squeak after 10k miles, sometimes sooner resulting in hub cap dust and paint chipping. Rear tie rods go bad resulting in rear camber being offset and inside of tires wear real quick. Right side door locks have to be manually locked/ unlocked. Intermittent not starting problems, win module already replaced once due to recall. Driver side window up and down buttons broke off. Front dash rattles bad when taking off/ going over bumps. Rear left side door hinge got loose resulting in spring popping off, now door won't stay open and closes by itself, that's the door that's least used.
Car stopped would not start. Was told by dealer westborn chrysler that chrysler llc will not issue the recall ignition part. Car was towed to westborn chrysler 11:31 am on 06/08/2015. The dealer has given me phone numbers to call to no avail. I own my car free and clear.my car has been at dealer for 15 days with no date given for completion of the work. Each time i inquire about car repair, they say chrysler won't allow them to order part because they have not sold enough dodge cars. Car is under a recall. Help
I received safety recall notice- l25/nhtsa 14v-373 which informed me to take my car to the dealer to have a possible safety condition with the fobik repaired/replaced. It stated that the engine may shutoff during operation as well as air bags and could increase crash risk and occupant injury. After a lengthy wait of almost 4 months or so for parts i took my vehicle to the dealer. I showed them the safety notice prior to the work being done and they informed me i would have to pay for a key shank. I disputed with them that the notice says parts and labor were free of charge. I still had to pay $37.31 for the key shank they gave me some type of explanation but i am still not happy that i had to pay any amount of money because the notice clearly says parts and labor free of charge. I have the original safety notice and receipts from the repair work.
Tell me why i have this l25 recall that has been in existence for now 3 years, chrysler says their engineers are working on it but if your family or loved one got into an accident how would you feel?we need this to be rectified and a part needs to be resolved.i need a rental car until this is resolved paid by chrysler.i dont know who to turn to because if im driving and all the sudden the car shuts off in the middle of the road in traffic, this could spell disaster.chrysler knows this recall is open and is doing nothing about it we have not been compensated for the inconvenience.we have not had any accidents yet from this car and the recall but that not the point.
Back doors on both sides fill up with water when it rains or car is washed. You can hearn the water slosshing in rhe door when you swing the door.
End of valve stem shot out of stem while trying to air up tire,end corroded and broke,replaced stem and sensor unit.seems that this is a serious problem with the metal types that are put on and installed at the factory on these models cars.even service station (firestone) said they have collection of bad stems on these vehicles.i got lucky that i noticed air pressure indicator light was on an took it to station to air up tire when i tried to put air in tire and end shot out like a rocket and then i lost all the air in my tire.what has to be done to have this issue taken care of by the manufacturer when these are obviously defective.does some one have to be driving down the road get in an accident because the stem blows out and they get a flat or blow a tire.my car was stationary at the tire pump at the time this happened,i called road side assistance to remove my tire but there was nothing they could do otherwise.
Bad key error even after win module has been replaced. Issue has been prominent since recall was repaired in 2016 then issue with starting the engine came up. Dealership couldn't recreate issue and wouldn't fix problem. Now 2021, car gives bad key error and won't recognize any keys or start up with remote start. Win module was replaced and two days later, same issue.
We have had to every few weeks change either the rotors or the hub.ever since we got the car in january its been with the abs lights on constintly and squelling coming from the right passenger side only.it even will at times shake like its not going to brake at all.
The kuhmo tires on the 2009 dodge journey were shredding apart and showing the steel tread.kuhmo is not currently making a tire to replace it and they are back ordered until may of 2011.
Every four rotations of the ignition results in my vehicle being unable to start. I get 3 clicks with no start. The vehicle is stationary at the time of affect. I have been rendered stranded at doctor's offices due to this issue. Dodge refuses to look at it or acknowledge there are issues. Every time i have taken this vehicle to the dealership, they want $125 just to diagnose the issue.
No start no crank. Since taking my car to the dealerships to fix the recalls my car wont even go out of park unless the car is on and running.
Car leaks,right rear door lock will not always lock, alarm will not cut off, car makes a funny noise when turning, car quit and finally got it started, pulls to left, doors will lock and will take approx. 2 minutes for it to unlock, misses when pulling.
I have a 2009 dodge journey sxt.i bought this new from the dealership in mckinney, tx.my complaint is the sunroof has leaked from the day i bought it and it still does leak.dealership will not help me even when it was under warranty.i stuck and do not know what to do.it is getting so bad now that i carry a small tarp with me so i can put it over the top if there is rain in the forecast.very upset and disappointed by the effect of chrysler to help me with this.
I called chrysler about 2 1/2 to 3 months ago about my recall and they told me it would be about 6 weeks to get me in but i have yet to hear back from them i'm a mom the last thing i need is my can defecting causing me and my lil girl to wreck and get hurt
No crank/ no start. Battery fine. Gauges light up. Have been towed to dealership 4 times in two months. Ignition has been replaced twice, replaced tipm module, and wire from tipm with no results. It's at the dealership for the fifth time right now.
My car randomly doesn't start. I will be parked, turn off car to run in store when i come back out car wont start. Battery has been changed. Still same issue.
Takata recalli purchased this car & was told only needed to replace back tires.. I told the sakes guy i do not want to put any money in any cars, i told him i own a 2004 dodge intreprid se i bought brand new on 7/27/2004, last yr in end of sept it started to nickel & dime me. This car i bought from this guy said nothing wrong , i said this car looks like it's neen in a car accident, he said nothing wrong, said i will be 2nd owner & a clear title...wrong, i bought this car from a car lot on 2/16/2018, on 2/17/2018 had to buy 3 tires & found out the tie rod & ball joint were hanging by a thread,mechanic said the sales guy would have seen all this when he told me they moved the good tires to the front & put bad tires to back, i had to get new brakes front & back/ new battery, the airbags were missing & i almost got hit bc the transmission stalled on me, the history that i found out with this 2009 dodge journey sxt was already in a accident on 10/18/2017 bc the transmission stalled, i had to ha to put lots of $$$ into this vehicle that i did not want to do, to top that off, i had to call canada & they said they didn't have me as the new owner, i found out the cash i paid the guy had to pay off a leon that was on this car, then after he paid it, i received in the mail leon was paid off in full,the company that had a lein didn't know i bought this car & i had to call canada to give them updated info that i bought the car if &4,263 cash bc guy wouldn't take a check or money order/ nor cashiers check, the lemon law lawyer i called on 2/17/2018 i wouldn't be able to stop payment bc the sales guy lied to me & sold me a bad car, the car is in the repair shop since sept 12,2018bc of the transmission, manufacturing issue that i do not have anything to do with, my sister opened a gofundme me page to raise $$. I believe dodge should pay for this transmission..
Dealer, dennis dillon dodge in nampa, id. Won't fix or order parts needed for the recall on my vin.
I bought my auto in april 0f 2015 and weeks later i started having starting issues were it would just randomly not start after having the starter and battery checked out and found to be no issues. I searched the internet and found hundreds of complaints on this vechile with the same exact issue i contacted dealer and told me they would have to check lots of this out would end up costing me thousands. Another issue i have with the vechile is it leaks in the rear headliner area after having it checked by a shop it found no issues visible read on internet again and found more complaints of the same as well. This car is a lemon and the manufacturer will not fix these issues.
2009 dodge journey.consumer writes in regards to vehicle recall, brakes, cooling flush and fuel injection repairs issue.the consumer stated when she was finally able to take the vehicle to the dealer for the recall, she was informed the vehicle needed other repairs totaling over $1,000.00. The consumer believed the dealer was being dishonest and trying to make money in labor cost.
While parked with full battery turning the ignition switch on...car refusing to start. Car is parked on a city street. This has happened multipletimes.todayit will not start at all. Car was taken to chrysler jeep recently . I was informed that i needed a new ignition nodule at an approx. Cost of $1,000. In checking online i find that i am one of hundreds with the same complaint.i believe chrysler has recalled these cars for faulty ignition switches. I am looking for help with the next step. I am fearful thateven if i get the car to start i am unsure of it happening while driving. Your advice and resourceswould be greatly appreciated. Thomas nye
My dodge journey has run great for a few years now it is having a hard time starting.i have already replaced the battery and several fuses with no luck.it also seems to loose power and have a loud tapping noise in the engine compartment when it is cold.i have taken in the car to my mechanic to get the tapping checked we change oil (even when it does not need it)and the noise will go a way.so in a summary, i ahve a no starting, phantom tapping noise dodge joirney.
For the last 3 weeks when it gets hot outside, usual over 90 degrees my car will not start after being parked for 10 minutes or a few hours. It will click but will not turn over. I took it to a mechanic and the mechanic determined that the battery may be going bad though it held a charge. I had the battery replaced that same day which was 5 days ago for $225.00. Today the car did the same thing, it would click but not turn over. The vehicle had been parked for 15 minutes while i went into the hospital. A bystander said she thinks it was the battery based on the sound which i know it could not be as the battery was just replaced. I tried several times to start the car and it would not turn over. The temperature outside is 94 degrees. I looked online and saw there were several complaints in different forums from consumers with the exact same make and model. One commenter stated that if you press the brake then put the car in neutral the car should start and it would indicate that the neutral safety switch was the issue. I followed the suggestion and the car started. As i have looked through several different online forums i see this is a very common problem with this make and model however i do not see a recall issued.
Dodge recall r03. We have been waiting over a year for the cullman, al dodge dealership to perform the recall work for recall r03.dodge site shows that parts are available but we have still not heard back from cullman chrysler dodge.we were put on their waiting list over a year ago.
Was driving on my way back home with my 4 kids when the car stalled and wouldn't turn over. Put key fob in ignition and would make a clicking noise then it just stopped making noise. Got car towed and had battery checked and the battery had full charge and only 2 years old.
My vehicle has continued to switch to off on numerous occasions.i was told it was something that is being worked on.then i was told my vehicle was not on the recall list of vehicles.then i receive paperwork stating it was on the recall list.i contacted my local dealership who informed me the part/parts needed for the recall are on back order.there are over 300 on backorder.this is pretty ridiculous.so everyday as i drive i constantly have the fear that my car will switch to off in any given moment.....updated 11/13/15updated 1/4/2016
On wednesday april 22nd, i was stranded at the grocery store because my 2009 dodge journey would not start. I repidetly tried to start the car and i got a "bad key" message on the dash board. Thinking it was the key, i tried my spare key that i keep in my bag but thecar would not start. Nothing lit up and there was no noise what so ever from the engine. As a mom with four young kids, this is one of my worst nightmares. Not only were we stranded at the grocery store, we were late for school. We waited for an hour for someone to pick us up and then had to call a tow truck to take the car to our local dodge dealer. Unfortunately, our dealer has no loner vehicles we could have used.on last thursday afternoon, i got a call from the brown dodge service who told me the module needed to be replaced and i had to get two new keys as it all comes together as one package and i was told it would cost $700. .then it happened again a couple of weeks later and i had to pay for yet another tow truck. Same symptom's, the car would not start when i turned the ignition switch. When i took it to the brown dodge dealer they claimed it was a bad battery. So i paid to have it replaced. Then it happened again but luckily this time the car started after i had to try turn the ignition switch on about fifteen times, and i drove it directly to the dealership again. Once there, i kept it there for 4 days so they could see what was going on. Every time they turn the ignition switch, the car started for them. So nothing was fixed. Well, this has been happening every week for the past three months. This past week i was stuck with my children at the bank for 30 minutes until the car would start. The local dealership cannot fix it and i don't know what to do. It is not safe and i am always worried about my car not starting.
Was driving down the highway (straight) my car made a loud noise and started smoking. We pulled over right way on the side of the road called a tow truck and waited two hours for the car to be picked up. When we got it to the shop by a tow truck the shop stated that the transfer case blew up. We were in oregon at the time.
On several occasions my dodge journey has shut off while driving and while sitting at a traffic light. Some instances occurred while turning at a traffic light or driving straight ahead on a local city road. The check engine light, traction equalizer warning and air bag lights all come on just prior to the car shutting off most times. Other times there is no warning until my steering wheel and brakes lock up indicated that the car has shut off. I've had the car serviced for the engine amongst other repairs and the problem still persists and the codes clear only temporarily. The car lights dim or flicker and the car shakes sometimes when starting up indicating that the car will not hold power to drive. The battery is good and the mechanic has stated that the issue is electrical.
My 2009 dodge journey would not turn on after awhile that i have been using it.i would use it then turn it off and it wont turn back on untill a while that you leave it alone.
I drove my vehicle to the grocery store with no problems. I shopped, came back out and tried to start it. Lights, radio, windows, locks... All worked. When trying to start, you hear a single click each time you try. We tried to jumpstart it; there were no changes. It wouldn't start. I had the dealer tow it. They couldn't figure out what was wrong with it. They ended up getting it to start with no answers for me. They just said they can't figure out whats wrong with it or why it acted the way it did. I did some research. Its common in dodge journeys; therefore dodge should adress the issue.
Upon fulling up to a stop sign and applying the brake, my car shut off completely. I was able to restart it a drive a block or two before it did the same thing. I had the car towed to a mechanic and after looking for a problem for several days they were unable to find anything wrong with the car and it started and drove fine.several times within the past 6 months (jan-june 2018) i have tried to start my car and it will not start. Sometimes moments later it will start, sometimes hours later it will start.upon searching online for possible problems, i found many who had the same issues (car shutting off while driving, and car not starting).it seems there was a recall to fix these very problems. The recall was regarding the ignition module.i recently purchased my car from another individual and i do not know if the recall was address initially. How can i find out. If my car was not fixed, how can i get the recall fixed now? if it was fixed, then the vehicle is still having the same problem and the "recall fix" did not actually fix the problem.i have been cautious driving it as i do not want the vehicle to turn off while i am driving, again nor do i want to be stranded again because it won't start.
Issues i have had so far:'car was on and running, in park, couldn't move it from park to drive. Had to turn car off and back on to 'restart' the main computer that controls all that'the headlights, visor mirror lights, dashboard main light flickered worse than any other times (this happens most frequently)'the following dashboard lights would light up like a christmas tree: brake, eap bas, abs and the one that shows slippery conditions'odometer would go from 0 to 100 and back and forth like it was possessed many, many times'dings and whatever noise is made when all the above dashboard lights flickered on and off'random lock/unlock of doors'radio would randomly shut off and come back on* had to be jump started 3 times as my 13 month battery was drained to nothingtook to local dodge dealer, all they did was replace my 13 mon. Old battery and ignition fuses and sent me on my way without the issue being fixed.all the above has happened in motion or stationary except trying to move from park to drive was stationary.i posted video of this on my youtube channel (https://www.youtube.com/watch?v=mkqq1ym7shu)i strongly feel this is a faulty tipmreferences that have same issue as i do:https://dodgeforum.com/forum/3rd-gen-durango/379400-tipm-recall-coming.htmlhttps://dodgeforum.com/forum/3rd-gen-durango/379400-tipm-recall-coming-3.htmlhttps://www.chrysler.com/webselfservice/fcanorth/vininputform.jspi also contact an online mopar representative on this issue and all they said was 'since my vehicle is over the 36,000 factory warranty, it does not matter who owns the vehicle. If there is a common issue due to a defect and not some external sources. I would recommend keeping your receipts if this ever does become the case we will send out a letter and you can submit for reimbursement.'so basically i am screwed!
We called our local dodge dealer, university dodge of florence alabama and we were told that the safety recall that is required for our vehicle was not able to be ordered at this time, and might take upwards of 2 years to recieve the part to fix the recall. This is unacceptable to me and endangers our safety and our families safety.
How can you take your car to a dodge dealer and still can't get help! why does my car read 37 codes? why is my abs tracking light on causing me not to switch gears? why is my airbag light on at all times? why does my back up camera not come on when needed? why haven't they recalled this piece of trash they call a car? i can't go anywhwer with out it not starting and needing a jump. I'm out of about 2000 and still no answers! why haven't i received any recalls?
The vehicle will stall on cranking which a red light will light up you will have to get under vehicle and tap starter constantly to crank. Starter has been replaced 2x problem still happens its spark fire under car. The vehicle will be cut off stationed after a drive then it was crank period until 20 min . When parked to get in and drive it want start. Has been test on machine battery good starter good and transmission it detected and electrical. Also when unlocking doors only 3 doors will unlock one you hot unlock wipers will come on.
I have been trying to get any dodge dealership to help me take care of recall ro3 and i continue to get the run around.i finally got one to make an appointment with and took the day off of work to get it resolved. After waiting for 3.5 hours i was told the "part wasn't in" even though i had scheduled the appointment weeks in advance and was told they had the parts. So again i have gotten the run around from dodge.i do not have confidence that this problem will ever be taken care of by dodge.
No heat or defrost on passenger side of car. This car has now had 4 heater cores replaced since new. They only last around 16000 miles to 18000 miles i'm told that they get plugged in some manor.not sure why but after 4 times there seems to be a manufacturing issue with the dodge parts. And after doing some research this is not the only dodge auto that has this issue.
2009 dodge journey - had a complete brake replacement (rotors turned, pads replaced) at 25000 (february 2010) and now at 53000 we have been told all rotors need to be replace, the front right rotor is cracked, all break pads need to be replaced. Called chrysler tonight 12/27/2010 at 7:05 pm and they no reports of problems with the dodge journeys and brake/rotor problems.they advised us to get the vehicle repaired at a chrysler dealership and have them send it in to corporate.they may pay for the replacement - they have not paid for anyone's replacements nor have they issued a recall.this is my second lemon from chrysler/dodge the first was a chrysler 300 when the front end would not stay in alignment.please do something about this corporation.lots of americans are being victimized by the car companies.this absolutely must be stopped.
There is a electrical malfunction in this vehicle fuses go out every couple of months, dual control heat right side does not heat, also when driving burning smell coming out of heat went, had several parts replaced. I contacted manufacturer regarding the issues, their reply was " we are sorry that you have issues but we cannot help you", purchased after market warranty and they refuse to cover the heat issue.
Sometimes while driving, my vehicle just shuts off for no reason. It shuts off while the vehicle is in motion. Also sometimes when i turn the heater off the vehicle shuts off. It has happened once while in motion and once while stationary.
We bought a dodge journey 2009 in 2010 it had very little mileage. It seemed like a nice vehicle. Within a short time the starter began to fail. I never knew when i would get back home or to work. I have been to the dealer many times.replace battery,fobik,had tuneups, trying to find out what was wrong. Still trying--- now they say it might be the- range sensor. Where does it end. Each time the cost isa lot. I really would like to keep the car, but tired of the problem. I get looks from service desk when i come in. Just want my car fixed. This has been going on for about 5 years!!!!! last time had to have it towed from my yard on back of flatbed to the shop. Im not under warranty ,now.
2009 dodge journey has issues starting intermittently. Seems to be an issue many people post about. If you let the vehicle sit for awhile it will sometimes start back up. Inserting key will make it possible to turn on lights, radio, roll down windows, etc, but the vehicle will not start, only click.
Since september 2018 car would not start. Had gone to the doctor and parked in the lot, when i came out my car would not start and i was stranded in the parking lot until dark after the clinic had closed. Tried starting it multiple times and only got a ʻclickʻ then nothing. Had to get towed home. Iʻm a 59 y/o female with health issues. Battery was new so i had the starter replaced thinking maybe that was the problem. My car still had the same problem. It would randomly start. So once i could get it started, i took it to my mechanic. He could not isolate the problem although it would still randomly start and recommended that i take it to the dealer. I did and the dealer said everything checked out fine but recommended that i have the starter replaced as well as the egr system and he quoted me over $1200. I canʻt afford that. I had already paid to have my battery tested at sears where i bought my diehard and had bought a new starter that my brother installed. Instead, i took it back to my mechanic who replaced it with another started and egr system for $300 less. It only worked for a few days. I only get a click then nothing. Today, i had the same problem. I travel 30 miles each way to get to work and this is frustrating. I tried the ʻbrake, on, neutralʻ and it didnʻt work. I finally got it to start this morning when i did the ʻbrake, on, move the gear shift side to side in the park positionʻ but when i got off work this afternoon, that didnʻt work. Instead, i did the ʻbrake, on, neutral, parkʻ and it started right up. I donʻt know if it will work tomorrow though. Is there a permanent resolution to this problem besides not buying another chrysler made vehicle and junking the one i have?
Approximately 6 weeks ago i received a recall notice from fiat chysler / nhtsa about a safety recall for the wireless ignition node module on my 2009 dodge journey. 6 months before that i received a recall notice just from fiat chysler themselves about the recall. I continue to call weekly and am told they have not started making the part, have no time frame when they will begin shipping the parts and don't know when they will start doing any repairs for my vehicle. I would appreciate any help or solution that the nhtsa can provide my. I have been waiting patiently for a long time for fiat chysler resolve this problem and feel that they have no intensions of ever doing anything about it. Please feel free to contact me for more information or with any solutions you may have.
Car will not start at times, have to let sit for about an hour before it will start. Have been having issue for months. Changed battery but that has not helped. I have power to the car but the engine will not turn over. Sensor in steering wheel for airbag is also loose, light comes on and off
Attempted to used the remote to unlock the doors but it would not work. Changed the battery still did not work. Had to use the key to unlock the driver door manually. Once in the door locks buttons would not unlock the other doors. Had to open front passenger door manually from insidchre the car. Pull up the door locks on both rear doors in order for the to be opened. Once the car was on we noticed the rear wiper blade does not work nor does the trunk open. There is no manual way to open the trunk at all. I've checked the manual and it never described this issue. Googled it and a lot of others has described this happening to their car but no one can pin point the issue. We changed the fuse this now allowed the driver door only to unlock using the remote, but we still have to manually unlock the rear doors to open them and pull the handle on the front passenger door to open it, as it can't be opened at all from the outside. Changing the fuse did not have an affect on the rear wiper or the trunk. I've never seen a vehicle where the trunk has no other way to be opened. This made it very hard to get to the handle for the spare tire. Received call from customer service after a facebook complaint and they advisedwe needed to bring it in to the dealer so they can figure it out. We are skeptical because a few months prior to that we took it to the dealer to fix a very bad drag. When you make a left hand turn the car drags and goes really slow and takes a few seconds to get back to normal speed. The dealer charged us close to $500 and did not fix the problem. They fixed something that did not need fixing and told us if was fixed we had to turn around not even a minute after pulling off the lot with it to advise them it was not fixed. They wanted to keep charging us for different things because they could not figure out what it was. We declined because no money for guesses.
Recall on ignition, still having same issue. Dodge refuses to look at it. When starting the car, does the same thing prior to the pervious recall. Tried several time to start car, then had to have car towed, once in driveway it starts.
My 2009 dodge journey will sometimes not start up. The first event was on saturday, june 6th. The car turns on but the fails to turn over unreliably and often. The car is unpredictable. Being able to go anywhere has been a roll of the dice. We have a recall on the journey set up with milosch palace dealership in michigan, our dealership. However, they have been very unreliable. We received the recall letter in june. We were set up an appointment on july 9th and told we had a part waiting for us. We showed up to the scheduled appointment and they did not have a part for us. They then told us it was back ordered and we would be informed when the part arrived. It has been over a month since the appointment and over two months since we have been informed of the recall and still no repair. This is unacceptable. We still have yet to receive the part for repair on the recall.
My 2009 dodge journey has been having a no start issue that has been getting progressively worse over the past 3 years. At first it was just when it was hot outside or the car was hot after driving an hour or more, now it happens at any given time, even first thing in the morning. I can usually get it started after 5-10 tries, but never on the first try. The last time this happened was on monday, june 17, 2019 when i took it back to the dealer for the 5th time this year for this problem.
On multiple occasions over the past few years my 2009 dodge journey will not start.there is no warning and it's become a gamble to drive my car and risk getting stranded somewhere.the vehicle will just click when i turn the keyfob and sounds like a dead battery, but all lights, radio, windows etc work fine.i have replaced the battery 3x as suggested by my local dodge dealership but they fail to identify why this is a recurring problem.i have also been waiting for almost a year for repairs related to recalls they are unable to correct since the parts are not available.my vehicle also has a history of the panic alarm going off when pushing the unlock button the keyfob (i've made sure the panic was not hit by accident - this is not operator error).once the panic alarm is sounding the keyfob becomes useless and won't work.i have to take the key out of the fob, unlock the door using the key, get in put keyfob in car turn car on, turn car back off, take keyfob out of ignition and click the unlock and/or panic buttons to get the alarm to shut off.
This(2009 dodge journey sxt),it has many safety issues, i told the sales guy i do not want to put any money into a vehicle, bought it on 2/16/2018, got new rear tires on 2/17/2018, i was told car needs a ball joint/tie rod asap, now i was mad, i got hold of a lemon law lawyer to get my money back, he can't help me bc the car is a 2009, he gave me info to call & found out the car was in a car accident on 10/8/2017 passenger side, found out the car had safety issues that needed to be done, so car went into shop on 2/26/2018 & i got it back on 3/27/2018. I had to get a new battery/new brakes front/back/rotors/ball joint/ nut/snap ring/then car just quit on me while driving, freaked me out, then i had to have the starter replaced, on 8/26/2018, now car went back in shop on 9/12/2018 bc the transmissionstalled on me & i almost got reared end, the meter machine says it needs the transmission control module needed to be reset, wrong, the problem is the transmission & been hearing all kinds of nasty things to do with the chyrsler dodge ignition/ transmission / starter, this car has cost me so much money that i was lied too.. Safety issue is transmission i was told by 2 mechanics the transmission needs to be replaced bc the gear broke, nothing i did, transmission needs to be rebuilt or new one put in, i paid $4,263 plus now for everything else i was not planning on doing..i been hearing bad stories about this car transmission/starter/ignition/electrical..plz help me out here, i almost got killed bc car stopped on me while driving.. . i bought this car on 2/16/2018 , milage was (124,627) & it's been in the repair shop more than me driving, it's back in on 9/12/2018,, plz help, i have all my receipts,i believe dodge/chyrsler should compensate something bc this transmission should have just quit on me driving & told gear broke, not my fault,help plz
Car will intermittently start and then won't start. Battery is fine. Checked neutral safety switch. Still nothing. Have been stranded several time.
Just replaced battery.was working and starting fine after replacing for a few weeks.went to work yesterday morning and left for lunch with no issues.went to start car to return to work after lunch and wouldn't turn over at all.i would turn the key and get one click but not turning over.my radio, lights and windows all work when key is in theon position.charged the battery for nearly 40 minutes and still no start only a click.have also had on-going issues with wiring harnesses throughout vehicle.
No fuse warning light, won't start & interior lights don'y work.
The contact owns a 2009 dodge journey. The contact stated that the vehicle experienced lack of acceleration and moderate vibration while being operated at 60 mph. Also, the check engine warning indicator illuminated. The vehicle was taken to dick poe chrysler jeep (6501 montana ave, el paso, tx) where it was diagnosed that the pcm was defective and needed to be replaced. The manufacturer was notified of the failure and stated that there were no recalls. The failure mileage was approximately 149,000.
Brakes were not working like they should going down a hill. Tried to slow down and stop and i keep going. Brake light came on!
The contact owns a 2009 dodge journey. The contact stated that the driver was driving approximately 70 mph when the accelerator pedal fractured from the firewall. The vehicle was pulled over and stopped. The contact, who was a mechanic, appeared on the scene to perform a temporary repair to the pedal. The vehicle was then taken to an authorized dealer where they were in the process of diagnosing and repairing the failure. The failure and current mileages were 73,000.
The part that is defected is tipm(total integrated power module)which i guess you can say the brain.i was driving on my way to work and all of a sudden my whole dash board goes dark and then that's when things went crazy.the wipers starting going and would not stop, this was a dry day can you imagine.the gauges went haywire such as my thermostat went to zero, signal lights would not work, radio died, gas light came on and no speed odometer.all this to say that i travel about 65 miles or so one way to work.did not know what to think of this and as i continue driving thank goodness to that.the dash board start again to go dark and things came back on and this happen again before i got to work.need less to say what a way to start out the morning,i thought there may have been a gremlin in my vehicle or some ghost from pass.trying to brush this off and said this was a fluke or something. I did finally take it to a dealer and this was what was told to me and the cost is almost $900.00 just for this part, that is crazy.i did not fix this that day because i said this is ridiculous.then in reading up on this issue there have been numerous complaints about this situation with auto/dealer and they refuse to recall and take care of this real safety issue.this was one of there first cross over vehicle made so there was room for error and errors should be fix by them.shame on them not to. I need this to be taken care of by them not me the consumer who still has to pay for this vehicle. I need your help! thanks
Abs< brake light, traction control, esp lights all on and flash. Have replaced control module and booster & mater.
Battery goes dead all the time,check enjine light, traction light, loses power going up small hills, won't shift,air bag light stays on,testing says it has a battery drain, cam shat sensor light changed but still says bad, we put a new battery in but doesnt help.
While pulling the car into my driveway the car just shut down/died.i had no control of the steering.extremely frightening and thankfully this did not occur while at an intersection or on the highway.
I was driving on the highway, with my daughter in the car, and my truck completely lost power. I was luckily able to pull over and restart the vehicle. It was very scary and my life and my daughter's life were in jeopardy. This happens approximately one every 3 weeks. Today, 11-25-2013, my fiance was driving around a roundabout, the car died and she was hit lightly from behind. Also, the controls on my driver's side door do not work properly. They rarely roll down the windows correctly and right now, the back driver's side window is down. I had to duct tape plastic on the door. I am taking it to the dealership tomorrow to try and fix these problems. I just don't know why this series of 2009 journeys were not recalled. We are scared to even drive the journey especially because of the lost power issue and with really no money to have it diagnosed.
The contact owns a 2009 dodge journey. The contact stated that while driving 50 mph, the accelerator pedal was depressed however, vehicle failed to accelerate. The speed decreased to 10 mph and vehicle went into limp mode. The electronic throttle warning indicator light was illuminated. The vehicle was taken to an independent mechanic where she was informed that the throttle and wiring harness needed to be replaced. The vehicle was towed to contact's residence. The contact called cherry hill dodge chrysler jeep ram (1708 w, nj-70, cherry hill, nj 08002, (856) 471-1058) however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and referred the contact to nhtsa. The contact stated that the failure was similar to the failure stated in nhtsa campaign number: 08v247000 (electrical system). The failure mileage was 98,000.
While driving along the highway, with cruise control on, the vehicle lost power and decelerated. The etc and traction control lights came onthe dash. After pulling to the side of the road the vehicle was restarted. After being restarted the vehicle drove normally. This scenario has happened three times at highway speeds and once during acceleration. Around the same time of onset with the power loss issue the vehicle will not start intermittently. Sometimes it starts after several minutes, sometimes it does not start for several hours.
The contact owns a 2009 dodge journey. The contact stated that while driving at approximately 70 mph, the vehicles power reduced without warning. In addition, the contact stated that there was an abnormal sound coming from the vehicle when the brake pedal was depressed. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 14v373000 (air bags , electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2009 dodge journey. The contact stated that while driving at various speeds and attempting to increase speed, the acceleratator pedal failed without warning which caused the vehicle to decrease in speed. The failure was intermittent. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 158,080.
At 37,600 miles the cars electronic throttle control indicator lit and the car would not start. The car was towed to the dealership and the dealership reported it was a bad starter. It was not covered under warranty and the total cost of repair was $386.00. At 41,000 miles the electronic throttle control indicator light went on again and the car was towed to the dealership again. The dealership reported it was a bad throttle body and this would need to be replaced at a cost of $613.00. As of this date the total cost of repairs for the same problem, the electronic throttle control, has been $999.00.
The car power will fluctuate with the rpm going up and down when trying to accelerate. New trhottle body with tps sensor, intake air sensor and gas pedal sensors were replaced and still having the same issue. The engine problem light is on also the electric throttle control system light is on. The vehicle has only 83000 miles. Active codes are p0642, p2138, p0335 & p0113. The car is dangerous to drive due to speed fluctuation.
My 2009 dodge journey will not shut off when you take the key out. The windows will not go up and down. I brought into a dodge dealership and had the recall on the ignition switch and the wiring harness in the driver door replaced. My car still will not shut off and windows still don't work but now won't go into gear after dealer repaired. I took it to a second dealer and now after 3 week they are saying i need a tipm for $1700. But they don't know if that will fix the problem? plus now the car will not start. My car is in worse shape then when i brought it into the dealership to repair? i called the corporate office and they are not willing to do anything.
I've had nothing but problems with my dodge journey my rpm ramp up to 4-5 whenever i attempt to go 40-45mph the check engine light is on. I took it to button dodge and they fixed something that has to do with my transmission. Less then a month later it starts doing it again. So can you give me some advice on why. Also my locks and windows and turn signal don't work right.
The contact owns a 2009 dodge journey. While driving various speeds, the instrument panel lighting suddenly flashed off and on and the vehicle's speed decelerated. The vehicle was taken to the dealer, but the cause of the failure was not determined. The manufacturer was not notified of the failure. The contact was informed that the vehicle was not included in nhtsa campaign number: 08v528000 (electrical system), although the failures were identical. The failure mileage was 114,000.
I bought a 2009 dodge journey in april of 2017. A week after having it the problems started. First it was a backing plate...no big deal...then it was the transfer case...then my speedometer quit working and a few lights on the dash board. I was thankful that they tried fixing it over several months. Then they said we will give you 6,000 for it....when i paid a little over 10,000 for it...no way! then september came around for inspection and i told them it sounds loud could you take a look at the exhaust. Well they passed the inspection....i took it back a week later and said it still sounds loud...well you need a whole new exhaust! why did you pass it knowing it needed this? i was told well at least you can still drive it. Here i am a year later for another inspection and it won't pass now because of the exhaust...i asked about the speedometer and their response was we will let that slide because it's been a ongoing problem since you bought it. So is it ok for them to be doing this to me? no speedometer...miles on it are definitely not right because they don't move...i have 3 children i drive around in this car...i have to drive my son to pittsburgh children's hospital every so often. Am i in the wrong or are they? i was never asking for any money back or a brand new car...i was only asking for them to make it right with us and they think they have.
The contact owns a 2009 dodge journey. While driving 50 mph, the esc, abs, and traction control warning indicators illuminated. The contact stated that the brake pedal was depressed and the vehicle began to shimmy. The contact turned off and restarted the vehicle, which cleared the warning indicators momentarily; however, the failure recurred. Atlantic dodge chrysler jeep ram (2330 us-1, st augustine, fl 32086, (904) 797-4383) informed the contact that the lateral acceleration dynamic sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,736.
I was driving down the freeway and the )lighting bolt( symbol came on and my motor shut off completely. This is the electronic throttle control symbol, and i could have been severely injured had i not gotten to the side of the road. I called the dodge dealer in my area and the customer service line. Dodge says this is my problem not theirs. My car is a 2009 with 102000 miles on it. I feel that this is dodge's problem, what happened to taking care of issues like this. My family could have died because their electrical part malfunctioned. When i checked on line it stated this happens all the time on many different dodge models i say dodge should recall each vehicle with these same components so a family does not die because of their use of inferior parts. Dodge has recalled this part on different vehicles just not my model they state that my vehicle, which has the same parts as the other ones recalled is fine because the model year and options are different. To me this is asinine and we all know dodge needs to do what is right in this matter and fix my car, at their expense.
The contact owns a 2009 dodge journey. The contact stated that there was an intermitant failure within the electronic throttle control. The failure caused the vehicle to decelerate and it would not accelerate beyond 20 mph. The contact stated that the electronic throttle control light illuminated during the failure. The manufacturer stated that the vehicle should be shut off and restarted to correct the failure, but the failure continued. The failure mileage was 58,000 and the current mileage was 63,000.
The contact owns a 2009 dodge journey.the contact stated that the vehicle would loose horsepower, drive sluggishly and would stall at anytime.in addition, a warning symbol in the shape of a thunder bolt would illuminate on the instrument panel sporadically.neither the dealer nor the manufacturer was notified of the failure and the vehicle was not repaired.the failure mileage was 77,000 and the current mileage was 83,000.updated 1/20/2012 *lnthe electronic throotle body unit was replaced. 01/30/12
Takata recall. My vehicle electronic thruttle control pad censor is not working right i have to unplug it and them plug it back up before i can crank my vehicle up. If not it will not crank. It there a recall on this.
The contact owns a 2009 dodge journey. The contact stated that while traveling various speeds, the vehicle suddenly stalled. The contact also mentioned that the failure recurred intermittently. The vehicle was taken to the dealer where it was found that the throttle controller needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 99,000.
Upon taking an exit ramp from the freeway i removed my foot from the gas pedal and placed it on the brake pedal. The traction control light came on and i immediately lost power, then i noticed the electronic throttle control light was flashing too. After sluggishly lurching my way to the side of the road i read that the manual said to place the vehicle in park and cycle the ignition. Upon doing this the lights went off and the vehicle appeared to function normally. Then, it did it again the next day under very similar circumstances, i removed my foot from the accelerator and applied the brake and both lights came on with a total loss of power and some lugging to the side of the road. If a semi had been behind us, there is no way he could have stopped soon enough to avoid a collision. I find numerous complaints about the etc on the internet, but nobody taking action. Does someone have to file a lawsuit first? because i will.....
My car is constantly unable to start im being told due to electrical issues. Ive replaced the starter, battery, & alternator. There are all kinds of forums telling you ways around getting the car to start but no real fixes. Some people spending hundreds and thousands trying to fix this issue by replacing fuse boxes, adding cables, replacing the entire computer system and more to no avail. While others just park the car until its paid off or sell it. Its not fair and its inconvenient. Dodge journeys 2009+ are all experiencing these issues.
Takata recall on my vehicle is possible with my transmission. While i was in motion and in drive my vehicle began to rev and not gain any speed. Takata recall, my cruise control light come on when in park but does not work while i am driving.
The contact owns a 2009 dodge journey. The contact stated that while driving at various speeds, the vehicle failed to accelerate. Also, the contact indicated that the brake pedal had to be pressed multiple times in order to stop the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no solution was offered. The failure mileage was 13,000.
While driving at a speed of 45 mph on a road that is rated for 55 mph, the left driver side tire separated from the car. While trying to control the car by hitting the brakes the car speed began to increased.
Nhtsa it all started when i bought my journey: nice looking but very, very bad experience1.transmission, it change speed by itself. It change speed from 80 mph to 40, then 70 mph to 30 mph..i was driving in the expressway and this change of speed happen to me several times. I took it to the dealer and they said that they could not found the problem, after so many incidents i got mad to the dealer and told them that my life is at risk because the car change speed by itself that they have to do something about it. They finally fix the car.2.brakes, i have problems with the brakes too. They run fast and have to keep changing them.3.battery, i have problems with the battery too. I have told them numerous times too check the battery, because the car does not want to start and they keep telling me that there is nothing wrong with the battery. So my question to them is the following if the battery is good., what is the problem? i have to turn on the switch several times until the car start. They said that they cannot find the problem. And now the latest problem!!!!!!!!4.steering, every time i turn the wheels the car make a wear sound like an old car5.car does not turn off. Now my car does not want to turn offthe dealer said that i bought the car and that now the car is mine and i have to take care of it. Yeah right!!! so my question is the following what is nhtsa going to do about it while chrysler ignore their customers complaints and not taking responsibility. In the mean time we the consumers have to pay for chrysler poor performance, etc. Dodge journey should be remove from the market.and we as consumers should be reimburse or at least chrysler should recall all cars.
The contact owns a 2009 dodge journey. The contact stated that nhtsa campaign number: 14v373000 (electrical system) had exceeded a reasonable amount of time for repair. The dealer stated that the parts were on back order and were unavailable. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact also experienced an intermittent failure where the key would either fail to turn or become stuck in the ignition switch.after several failed attempts, the key would eventually release from the ignition switch.additionally, the cruise control would fail to engage when activated at various speeds. The manufacturer was not made aware the failure. The vehicle was not diagnosed or repaired. The failure mileage was 120,000.
The contact owns a 2009 dodge journey. The contact stated that the key was difficult to turn over and start the vehicle on numerous occasions. The contact heard a loud clicking noise. The contact had to make several attempts to get the vehicle to start. The vehicle was taken to an independent mechanic who diagnosed that there was an internal electrical failure. The contact referred the contact to an authorized dealer. The contact indicated that the front driver and front passenger side windows were not able to wind up and down due to the electronic control failure on the driver side door. The contact also was not able to use the key fob and manually press the lock and unlock function. The contact had to use the key to lock and unlock the doors as the failure progressed. The vehicle was included in nhtsa campaign number: (electrical system). The contact was to call an authorized dealer to schedule the recall repairs. The manufacturer was not notified of the failures. The vin was invalid. The approximate failure mileage was 88,000.
The contact owns a 2009 dodge journey. When the contact started the vehicle, the windshield wipers activated independently. In addition, both front power windows failed to operate when engaged. The failures were sporadic. The manufacturer stated that the vin was excluded from nhtsa campaign number: 14v373000 (electrical system). The vehicle was not repaired. The approximate failure mileage was 69,000.
The front window won't roll down and the side mirrors won't operate.
The contact owns a 2009 dodge journey. The contact stated that when the fob was placed in the ignition, the engine did not start. The vehicle was previously repared per nhtsa campaign number: 14v373000 (air bags, electrical system); however, the failure recurred multiple times. The contact was also experiencing electrical failures throughout the vehicle. Also, both side view mirrors were not working, in addition to all of the door locks, master control unit, and child safety locks. The vehicle was unable to detect that the driver's side door was open. Also, the passenger side windows were nonfunctional. The vehicle was taken to the dealer where multiple repairs were made on several occasions. The mechanic replaced numerous modules, fuses, and relays; however, the failures recurred. The manufacturer was not notified of the additional failures and there was no further repairs or diagnostic tests. The failure mileage was 35,000.
The contact owns a 2009 dodge journey. The contact noticed that there was an abnormal noise coming from the front of the vehicle. The vehicle was taken to an independent mechanic who replaced the engine mounts, but the failure recurred. The contact also stated that the driver side window opened and closed independently. In addition, the other power windows only functioned manually. On another occasion, the vehicle stalled while depressing the accelerator pedal. The vehicle was taken to an independent mechanic where it was diagnosed that the housing was cracked, the drive shaft going into the transmission hub was misaligned and needed to be replaced as well as the transmission. The contact received nhtsa campaign number: 14v373000 (air bags and electrical system) but the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 74,000.
At 2000 miles on my 2009 dodge journey i started having problems with my front passenger window sticking, and brakes squeaking. Also car not shifting when taking off and when you slow down and try to speed back up.i took it in.they told me maybe sap in window and brakes fine.three days later window acting up again.took it in.same reason.cleaned and greased.this is the eight time i've taken it in.they have replaced motors, switches, tracks, seals and now wont roll up or down .the brakes have been an issue since the start.at 21000 miles the dealer tells me i need new pad and rotors.take it to brake shop and they tell me all i need is pad.brakes working fine right now but still squeak every now and then.they have replaced electrical harnesses that may catch on fire.the squeaking noise now has turned into other parts that are having to be replaced.my computer chip has been reset 4 times and cheap plastic mirrors on visors and sunglass holder and light on inside roof. The springs on my back doors have popped out leaving the door stuck open.went toeat with 23000 miles on the car and after leaving the car would not start.called dealer and they called a tow truck and wanted me to pay for that also.my car has been in two different dealerships on 10-15 different occasions for repairs.they still have not got these issues fixed.what can i do?
The contact owns a 2009 dodge journey. While in park, the windshield wipers failed to function intermittently. The vehicle was taken to an independent mechanic, who was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The manufacturer was not notified of the failure. The failure mileage was 110,000.
I purchased a 2009 dodge journey (vin: [xxx]) on september 19, 2011 from the stetler dodge car dealership in york, pa.it was a certified pre-owned car.since that day i bought the car i have been back there over4 times for various problems.the first time was about 2 weeks after i purchased the car (10/3/11), but this last time was it for me.the car makes a hissing noise when i press the brakes, not all of the times but a lot.during the winter months, i hadn't noticed anything else occurring along with the noise, but i had still taken it back to the dealership not long after i bought the car.i was told that it was nothing because they couldn't hear the sound.so, when it got very hot, i turned the air conditioner on in the car.i noticed that if i take a long trip, about an hour or so drive on the highway, a fume/gas smell is released into the car when the air it on.i took it to the dealership on 7/10/12 for this issue.they couldn't get the smell to occur, but i told them that it happened after i took long trips.there is also a grinding/humming noise that occurs sometimes while driving and it happened twice when they were driving it with me in the car, but they don't know what the problem is they say.i was told to bring it back if the problem got worse, even though i had already told them it was already getting worse, that's why i took it in.the steering wheel shakes when i press the brakes.the brakes and rotors are not good.the gear shift moves easily without the brake being pressed so it will go into park while driving.the car finally stalled while driving on july 25, 2012.it's in the shop again.they say a box or case is leaking badly and needs to be replaced.countless other problems but not enough character space allotted to tell.i have 3 pages of problems. Scared to drive this car.want my money back now.help!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Vehicle battery drained. Replaced battery and wipers stayed on continuously. Multi function switch was inoperative which controls the turn signals, high and low beam, and fog lights. Factory navigation with surrounding area caught fire with no key in the ignition while car was parked in driveway resulting in total loss of vehicle.
The contact owns a 2009 dodge journey. The contact stated that the passenger side window was in the down position and failed to close. The contact placed a bag on the window; however, water entered the vehicle. Afterwards, while driving at unknown speeds, smoke emerged from the passenger side door, the other remaining doors failed to lock, and the windows failed to operate. The vehicle was taken to an independent mechanic who informed the contact to call nhtsa. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 175,000.
This is not the first time this has happened.my windshield wipers come on by themselves and will not turn off, had to remove fuse.as i was driving home from work they came on and wouldn't turn off.then the turn signals, headlights, and dashboard lights stopped working.this car has a mind of its own and these work when they feel like it; meaning they come and go, working one second then not the next, then working again....usually they don't work and stop for a long period of time then eventually work again like nothing happened.this time i'm not so sure how long it is going to go on because it is worse and ongoing. I am finding just how dangerous it is not to be able to use turn signals, etc. I am unable to drive to work now because of the headlights!and now the rain is coming in and i am not going to be able to drive without headlights or wipers.there should be a recall on this - there are sooo many complaints!if something happens to me or my children or grandchildren there will be a lawsuit filed as there is no reason for this not to be recalled with all the complaints and danger it entails.complaints i have read are about air bags not deploying, cars stalling in the middle of driving down the road, etc.this is totally absurd!!!!!and as bad as my car is getting these problems won't be far behind.i do not have the money to dole out for this being a single mom as it is a costly fix, which is exactly why they refuse to recall i am sure!!
"takata recall" my dodge journey was stationary, i tuned the key and my windshield wipers came on, they were in the "off" position but yet they are going back and fourth. None of my lights except the front and back are working, my dash is dimmed, and it sounds like my cars is ready to stall. Upon looking online, i see several complaints about this issue, but i'm not sure if it is a recall...this is a very big problem that needs to be corrected by chrysler/dodge! 2009 144,000 miles
The contact owns a 2009 dodge journey. While the vehicle was being serviced for routine maintenance, the technician noticed that the windshield wipers activated independently. In addition, the instrument panel indicators dimmed and failed to illuminate. The dealer stated that moisture and condensation inside of the wiring harness caused the wires to become corroded. As a result, the instrument cluster needed to be replaced. The manufacturer was notified. The approximate failure mileage was 77,600.
Wipers come on and want stop. Signal lights want work while wipers are going .dash board dims also which makes it a hazard to drive .car has been to the dodge dealer three times and they say that its the tipm module and its $1500 to fix. It is happening more often now. I gotpulled over by the police and he told me to park the its my only transportation i think dodge need to fix this problem u can google dodge complaint and i am not the only one having this proble
The contact owns a 2009 dodge journey. The contact stated that the windshield wipers made an abnormal noise and failed to clear the windshield when raining. The dealer repaired the wipers, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was unavailable.
The heat/defrost does not work and i can't see out the front windshield in winter.i take it back to the dealer every winter and pay for a new heater core and flushing, but i have been told that the problem is more fundamental--the residual sand from the casting is forming a "sludge-like" residue in the heater core and radiator.the vehicle cannot be safely driven in winter due to visibility issues created by the lack of working heat/defrost due to this issue.
The contact owns a 2009 dodge journey. While driving at 60 mph, the windshield wipers activated independently. In addition, all the windows rolled upwards and downwards intermittently. All the warning lights on the instrument cluster illuminated. The failure recurred on numerous occasions. The vehicle was taken to multiple independent mechanics who diagnosed that the power train control module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.
All the vehicle dash lights started flashing, gauges bounced to 0 and back, wipers would activate, and vehicle made chime noise - repeatedly.the problem will sometimes last only for a few seconds and other times for the duration of the drive, and even continuing upon startup of the next drive.this problem was very intermittent to begin with and now is becoming more common.i have not been able to find a solution and the dealer originally told me that they could not help me because they could not duplicate the problem.this problem is well known on many online forums and is a huge safety concern for my wife and children.i believe that it may be an issue related to the tipm and related to nhtsa action number :dp14004.dodge really needs to recall this issue, immediately.the problem is happening very frequently now.
The part that is defected is tipm(total integrated power module)which i guess you can say the brain.i was driving on my way to work and all of a sudden my whole dash board goes dark and then that's when things went crazy.the wipers starting going and would not stop, this was a dry day can you imagine.the gauges went haywire such as my thermostat went to zero, signal lights would not work, radio died, gas light came on and no speed odometer.all this to say that i travel about 65 miles or so one way to work.did not know what to think of this and as i continue driving thank goodness to that.the dash board start again to go dark and things came back on and this happen again before i got to work.need less to say what a way to start out the morning,i thought there may have been a gremlin in my vehicle or some ghost from pass.trying to brush this off and said this was a fluke or something. I did finally take it to a dealer and this was what was told to me and the cost is almost $900.00 just for this part, that is crazy.i did not fix this that day because i said this is ridiculous.then in reading up on this issue there have been numerous complaints about this situation with auto/dealer and they refuse to recall and take care of this real safety issue.this was one of there first cross over vehicle made so there was room for error and errors should be fix by them.shame on them not to. I need this to be taken care of by them not me the consumer who still has to pay for this vehicle. I need your help! thanks
Drivers side has semi warm air when heat is on vent, passenger side blows cold. The defroster blows freezing cold air on passenger side. Does not always switch over to defroster causing it very hard to see when windshield is fogged over. Actuators have been changed out. Rear heat works great.
The a/c control head needs to be replaced only because the fan knob is not working.i just bought this car 15 months ago and not happy to be making a 400-500 dollar repair so soon.my research has shown that so many people are having problems with the a/c control head and when i brought it into the dodge dealership he said its his most common repair.i called dodge and asked why this was not being recalled.i do not have the money to be throwing down on repairs like this.i bought this car for my son's asthma and wouldn't this be the first thing to break. Just my luck.i think that this needs to be investigated and recalled.the same with the breaks, they are not good, and the car just burns right through them.i am not happy with my dodge journey.
Heat blows out of driver side vents but blows cold out of passenger side vents
Attempted to used the remote to unlock the doors but it would not work. Changed the battery still did not work. Had to use the key to unlock the driver door manually. Once in the door locks buttons would not unlock the other doors. Had to open front passenger door manually from insidchre the car. Pull up the door locks on both rear doors in order for the to be opened. Once the car was on we noticed the rear wiper blade does not work nor does the trunk open. There is no manual way to open the trunk at all. I've checked the manual and it never described this issue. Googled it and a lot of others has described this happening to their car but no one can pin point the issue. We changed the fuse this now allowed the driver door only to unlock using the remote, but we still have to manually unlock the rear doors to open them and pull the handle on the front passenger door to open it, as it can't be opened at all from the outside. Changing the fuse did not have an affect on the rear wiper or the trunk. I've never seen a vehicle where the trunk has no other way to be opened. This made it very hard to get to the handle for the spare tire. Received call from customer service after a facebook complaint and they advisedwe needed to bring it in to the dealer so they can figure it out. We are skeptical because a few months prior to that we took it to the dealer to fix a very bad drag. When you make a left hand turn the car drags and goes really slow and takes a few seconds to get back to normal speed. The dealer charged us close to $500 and did not fix the problem. They fixed something that did not need fixing and told us if was fixed we had to turn around not even a minute after pulling off the lot with it to advise them it was not fixed. They wanted to keep charging us for different things because they could not figure out what it was. We declined because no money for guesses.
The contact owns a 2009 dodge journey. While defrosting the windshield, the interior lights illuminated independently and the rear passenger side window rolled down independently. The driver side door panel caught fire. The contact extinguished the fire and the door panel would no longer shut or latch. The vehicle was towed to the dealer. The technician diagnosed that the entire door panel needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 85,000.
The a/c control head needs to be replaced only because the fan knob is not working.i just bought this car 15 months ago and not happy to be making a 400-500 dollar repair so soon.my research has shown that so many people are having problems with the a/c control head and when i brought it into the dodge dealership he said its his most common repair.i called dodge and asked why this was not being recalled.i do not have the money to be throwing down on repairs like this.i bought this car for my son's asthma and wouldn't this be the first thing to break. Just my luck.i think that this needs to be investigated and recalled.the same with the breaks, they are not good, and the car just burns right through them.i am not happy with my dodge journey.
The contact owns a 2009 dodge journey. The contact stated that the vehicle would not start after repeated attempts. The vehicle was finally able to start after several attempts. While utilizing the key to drive the vehicle, the vehicle would go into accessory mode and stall. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 50. ...updated 02/02/16 the consumer stated also had to have the heater core replace.
I purchased this car in august 2010 (it is a 2009) and since then, i have had the vehicle in the shop 33 times.i have had to replace all brakes and rotors, had front passenger-side window motor replaced, driver-side is going out now, had leaking from the ceiling, replacing the cracked radiator right now, had the emergency brake fixed, needed new rods and bushings, fuel injectors run loud, there is a drone noise from the right side of the vehicle when going 1800-2000 rpm, electrical systems short out, had the electric throttle indicator light come on, car dies all the time, yet the battery is fine, ...bottom line, this is a lemon.i have the r/t model which the dealership likes to claim "is just the noisy one."that is a very poor answer towards a consumer.i take very good care of my vehicles and to put up with this is upsetting.i have spent over $3000 in repairs in the 2 1/2 years that i have owned this suv.chrysler has made no attempts to help with these common problems and i know that i will not support this company buy purchasing with them again.when i bought a journey...i didn't realize being able to drive it without problems, would be such a "journey."
Front power windows and power mirrors suddenly stopped working. Rear windows do roll down however the drivers and front passenger windows do not work from the drivers side. The front passenger window rolls down from the passenger side but not the drivers side. I believe this is a known issue and should be fixed by the manufacturer before they loose more business.
Both front window will not go up from left master switch however rt window will operate from rt switch. Diag found that the vehicle drive door harness and module must be replaced.
Have lost most controls from drivers door switch, only thing that works is rear windows.all other 3 doors work fine independently.vehicle had the k07 recall done in feb 2011.since then, there was intermittent auto/up-down on both front doors.now i have lost function as mentioned before.the vehicle has been at local dodge/chrysler dealership since 14 november for diagnosis and repair.they cant figure our problem.chrysler corporation was contacted by me for assistance on 19 nov.as of this message, still no final diagnosis and repair.all they do is keep changing parts as directed by chrysler.we are extremely frustrated with this situation and my gut feelings tell me there is a failure with the k07 recall and/or key fob recall number r03.all these components are related electronically.sincerely think its time for the nhtsa to relook these 2 recalls with chrysler corporation.
During regular oil change the service manager notified me that my tire pressure valve stems on three wheels had corroded to the point of breaking off. One tire lost pressure completely, requiring me to have it replaced immediately. If this had occurred on the road it could have been disastrous.
While driving at about 25 mph the tire went flat.mechanic said that the valve stem\tire pressure sensor had corroded and come loose causing the tire to deflate.
The ignition reads bad key and won't start.the tire stems corrode and break off.the calipers are defective which cause the breaks, tires and rotors to wear.this vehicle has too many defects and should have been recalled years ago.
The in-tire pressure monitor failed.the car was traveling at highway speed.this was a sudden loss of tire pressure.the tire went flat is less than 1 second.the tire was shredded and destroyed.
I purchased a 2009 dodge journey (vin: [xxx]) on september 19, 2011 from the stetler dodge car dealership in york, pa.it was a certified pre-owned car.since that day i bought the car i have been back there over4 times for various problems.the first time was about 2 weeks after i purchased the car (10/3/11), but this last time was it for me.the car makes a hissing noise when i press the brakes, not all of the times but a lot.during the winter months, i hadn't noticed anything else occurring along with the noise, but i had still taken it back to the dealership not long after i bought the car.i was told that it was nothing because they couldn't hear the sound.so, when it got very hot, i turned the air conditioner on in the car.i noticed that if i take a long trip, about an hour or so drive on the highway, a fume/gas smell is released into the car when the air it on.i took it to the dealership on 7/10/12 for this issue.they couldn't get the smell to occur, but i told them that it happened after i took long trips.there is also a grinding/humming noise that occurs sometimes while driving and it happened twice when they were driving it with me in the car, but they don't know what the problem is they say.i was told to bring it back if the problem got worse, even though i had already told them it was already getting worse, that's why i took it in.the steering wheel shakes when i press the brakes.the brakes and rotors are not good.the gear shift moves easily without the brake being pressed so it will go into park while driving.the car finally stalled while driving on july 25, 2012.it's in the shop again.they say a box or case is leaking badly and needs to be replaced.countless other problems but not enough character space allotted to tell.i have 3 pages of problems. Scared to drive this car.want my money back now.help!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
On april 28, 2009 i have a tire failure while driving an a well maintained paved highway.specifically, i had a sidewall failure on my right rear tire. Upon examination of the tire i found a "v" shaped failure in the sidewall of about one half inch.closer examination revealed that the chords in the tire were frayed as opposed to being cut cleanly.during the first week of april 2011, i experienced another sidewall failure with the same "v" shaped break while traveling on a well maintained paved highway.i decided at that time to replace all four tires with ome tires and i kept the remaining three good tires.in february, 2012, i experienced a third sidewall failure with the same "v" shaped rupture in the sidewall of the left front tire.my mileage at this time was approximately 40500.the replacement tire that was installed was from the original ome tires that i had kept when i replaced after the second failure.approximately 3 months later that replacement tire developed a bulge on the outside tread area of approximately 12" long by 2" wide.i then replaced all fours again with another brand.the ome tires originally on my vehicle and the first set of replacement tires were:kumho 225/55r bw kh16 99t.
Wheels, brakes, and rotors deteriorate prematurely and/or shortly after the warranty expires resulting in an excessive cost to the consumer and the potential for a complete brake and tire failure.
On the first incident, the right driver side tire suddenly went flat.valve rotted, that tire was fixable. We questioned the cold weather.we figured it was a fluke.on july 15, 2012 rear driver side tire suddenly went flat while driving 55 mph - warm weather - brought it to a tire company and they stated the valve rotted on this tire as well and that the tire was unrepairable. Both times our 3 and 6 year old children were in the car with us- this is a huge safety issue.i know another person that recently owned a dodge journey and had a blow out - they ended up across the road and down the bank. Luckily no injuries.i don't think this is a coincidence.this could result in bodily injury.the valves on these cars need to be addressed immediately.today i am spending $1325 to replace all 4 tires and rims so that myself and my children do not end up in a fatality.
My vehicle has less than 90000 miles and i've put 4 sets of brakes and rotors on it. I've also had numerous problems with it not wanting to start while the battery test out perfect. I have put 3 sets of tires on it, and the transmission is shifting hard a lot of the time also.it's a shame people have to die before y'all recall vehicles.
We bought the dodge journey in dec 2012 3 weeks or so later i returned to dealership with a clicking sound when i moved the steering wheel that the front end was shaking and that there was a load roar long story short every 6 months rotors brakes tires are having to be replaced and i guess what really set things more in motion was jan 21 2014 while traveling down the interstate to take a sick child to the dr the left front tire valve steam blew out my husband got the car off the road only to jack it up to change tire when the weight of the vehicle bent the jack causing it to fall almost on my husbands foot, we bought this car because it was a v6 and had the room we need to travel to dr appts with our special needs child because we have to travel so far i have had nothing but trouble the dealership after a fight agreed to put new brakes the machined the rotors and said the steering was a dodge thing nothing to worry about only the load clicking when pulling in or out of a parking space and the roar in the front they claim is the raos and they also at this time put 4 new tires on the carnow mind you this was all done 7/6/13 and they done all of this when they purchased the car in 11/20/12 and when i go back in to the car fax every 6 months the breaks rotors and tires have to be replaced. Now here it is 6 months later for us and blow outalso we just changes the rotors and brakes on the 11 of this month so see the 6 month deal with this car and when searching other complaints i am finding the same problem i have contacted chrysler and they say call my dealership i informed [xxx] at chrysler it was not the dealerships problem they didn't make the car. It is a death trap there are so many more issues with this car but thedeadly ones are the tires blowing out the brakes crumbling and the rotors wearing out with in 6 months thank u and i so hope that someone can help us.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Traveling at 60mph on west bound m-59 highway, in michigan, when all air pressure lost out of rt. Rear tire. Managed to get car stopped in front of a belle tire store. Had them take car in for repairs and they told me that it was just one more failure, due to road salt, of the aluminum valve stem on a chrysler tpms air pressure sending unit. They advised me to replace unit on all four wheels because they would soon be failing. I replaced two of them at a cost of $65 each because that was all that i could afford. They said that it was a common problem and showed me a bushel of defective chrysler (siemens) units.since only the valve stems are bad, and easy to replace, i looked for replacements on the internet but found none.too bad that they make you buy a $65 part over the failure of a $1 part.by-the way, there are units offered with rubber valve stems that hold up just like the old ones.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tire pressure sensors mounted on the valve stems on the wheels are cracking and will eventually fail causing a sudden loss of air to the tires that may lead to an accident that may cause serious injury or death.
The contact owns a 2009 dodge journey. The contact stated that after having the tires rotated, the front passenger side tire pressure monitoring system failed. The contact stated hat the stem fractured during rotation. The contact took the vehicle to a mechanic and was told that the stems would often brake due to corrosion. The vehicle was not repaired. The failure and the current mileages were 47,000.
Car started shaking violently, stopped at a tire company(bayard tire in bayard florida) and tech said left rear tire belts were broken. This is the fifth kumho tire that this has happened to. I had the front 2 replaced in april of 2012 (39000) and the rears replaced in sept. Of 2012(40000) now the left rear tire has done the same thing at 55000 miles. This could cause a major accident if it would have blown out.
Have factoryaluminum wheels.the mandated "safety" tire pressure sensors factory installed have a steel shaft through the rims.road salt reacts with the metal properties cause rotting.in my case it broke off when the mechanic tried to top off air.just as easy would be a bump causing one or more to break on the road.i complained directly to dodge, after thinking it over for three weeks, they called and reported they have no intention of repairing their faulty material problem.this attitude towards a potentially accident causing problem is not an acceptable response.
The valve stems on my 2009 dodge journey cracked causing the stem to fly out of the tire. This causes the tire to instantly go flat, which in turn makes the vehicle difficult to control. This has happened to me twice. Both times i was on the highway. Luckily i was able to control the car and get to the side of the road. If i had been in any other lane i most likely would have veered into another lane or in front of another car. I had to fix the other two tires as well as they were also cracked. This is apparently a problem that dealers/mechanics are aware of. Dodge is also aware. They have since changed the way the valves were made. They are now some type of plastic. The consumer however is not aware until something goes wrong. In both cases an accident could have easily happened. Again, i was lucky. By doing research on the internet i have found it happens to 2009 and 2010 vehicles. I have contacted dodge and all i got we're apologies. If i lost my life or my children an apology wouldn't bring anyone back. The public needs to be aware of this issue before something terrible happens. When the stem blows out of the tire the air loss is instantaneous. There is no warning just loss of control over the vehicle. I truly hope that someone can help make others aware that this a problem.
The contact owns a 2009 dodge journey.while driving various speeds in inclement weather, the vehicle shimmies abnormally due to snow accumulation on the front wheels.the contact called the dealer and was referred to the manufacturer.the manufacturer advised her to refrain from driving in inclement weather.the failure mileage was 4,000 and current mileage was 15,000.updated 5/26/09 the consumer stated the steering wheel would jump 45 degress unless she slowed down to less than 25 mph, but the vehicle would still shake. Updated 05/28/09.
The tires on the vehicle go completely flat in a matter of seconds because the valve stem on the tire pressure monitoring system "corrodes" and snaps off.this has happen 4 times in less than a year.the first time it happened, my wife was going to put air in the tire and when she touched the cover of the valve stem, it blew off the tire and almost hit her in the eye.the last time it happened (01/28/12) i was driving down the highway with my wife and two children, when the light for the tire pressure monitoring system came on to tell me that my tire was low.just a few seconds later, the tire was completely flat as we were driving down the highway.
While traveling 70 mph from detroit to ohio with three 13 year old boys in my car.the front passenger tire was extremely low.i was able to make it to a service station.when i attempted to put air in the tire, the valve broke, releasing all air in the tire.i contact road service through my insurance and they put the spare on.i then traveled to firestone in sandusky, oh, where i was told that the tire could not be repaired.unfortunately, they did not have my tire in stock as it is a 19" kuhmo.they were able to find one tire 100 miles from where i was in cleveland.so off i went to cleveland,where i spent $289 to replace a tire that was barely 10 months old due to the faulty valve.today i contacted [xxx] at suburban cjd of troy and was told that i would have to pay for the replacement of the valves.not acceptable.i could have been killed along with the tree teenage passengers that i had in my car.please advise as to how i should proceed.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
04/10/11nhtsa headquarters1200 new jersey avenue, sewest buildingwashington, dc 20590to whom it may concern.i am writing you in reference of the purchased of my brand new vehicle, a 2009-dodge journey se on june 08, 2008. This car beginning to have problems after it 6,000 miles having a numerous repairs since them. I submitted the car to the lemon law before the warranty time expired. Chrysler group denied it arguing that my car is running under the company expectation.currently the car still has suspension problem and noises(such as brake noises, turn wheel noises and other). The car bouncing after 50 mp miles and every time that bumps on the street or on the highway the vehicle makes strongly bounces. The company states the bouncing and the noises are part of the cars manufactured. In addition to all the reported repairs, the seats get easily stain with any type of liquid and the black color of the interior is fading, i mean the black is becoming gray.i will submit any document that could support my claim if is required.
My wife and i purchased a 2009 dodge journey r/t in january 2013 and at that time the used car dealer had installed a new set of kuhmo tires, 225/55x19 on the vehicle.the mileage at that time was approximately 42,500.in september 2013 while driving at approximately 60-65 mph, there was a pronounced shimmy from the front end and very visible shaking of the steering wheel.i then had the tires rebalanced and the front end checked for any possible problem.again, after rebalancing the wheels (all 4), that did not cure the problem.it was at that time my wife and i decided to replace the kuhmo's.on november 8, 2013, they were replaced with goodyear assurance triple tred size 235/55x19.so far, there is no shimmy or shake of the steering wheel.i have kept the kuhmo's if they are needed for analysis.this same problem has been mentioned in various dodge journey forums and there is a tsb concerning the kuhmo's.
While driving home from local grocery store, rear drivers side tire suddenly became flat.i was able pull over to the side of the road. When my husband arrived to help, he attempted to put in some "fix a flat" to get me to the tire store less than 2 miles away and the valve stem went completely inside and all air was released from tire.he put on the spare and we took the tire to the tire store and had to purchase a new valve stem with sensor in it.again, dodge is putting faulty equipment into their cars and not acknowledging obvious flaws in their vehicles. This is another example of a safety recall that dodge should be forced to put in place.
The contact owns a 2009 dodge journey. While driving approximately 40 mph, the rear driver and passenger side wheels sounded as if they were wobbling with the illumination of the tire pressure warning light. The vehicle was not taken to the dealer for diagnostic testing now was the vehicle repaired. The approximate failure mileage was 36,000.
I purchased the car in january of 2014 from a used car lot (which i will never do again) and it was sold with transmission leaks. I just found this out after taking the car in for a hole in one of the coolant hoses less than a month ago because it wasn't leaking on the ground. I started hearing a grinding, squeaking and ticking sound that my mechanic couldn't figure out. I just had the breaks done so they are essentially brand new. I had to have the tires replaced because they were worn to the thread. Going up a hill yesterday, i heard a loud noise and then the car wouldn't move. This left me in the middle of the road blocking traffic with 5 children in the car. Turns out there's a cracked transfer case. Sounds like there are many others like me out there having similar problems with this particular year make and model and a recall is in order....again!!!!
Brakes continue to go bad. Vehicle calls for numerous brake changes including the rotors as well. Dodge notified and nothing has been resolved. Also their valve stems are breaking in half in cold weather. Causing tires air to deplete within 8 seconds. I have the valve stem from my car that broke and the other was replaced earlier under warranty. If this valve stem was to break in half while at high speeds on the highway, someone could be killed.
The contact owns a 2009 dodge journey.the contact stated that the rear driver side valve stem fractured due to corrosion.the dealer repaired the vehicle by replacing all four valve stems.the manufacturer was notified of the failure but denied any assistance with repairs. The failure mileage was 50,600 and the current mileage was 50,650.
End of valve stem shot out of stem while trying to air up tire,end corroded and broke,replaced stem and sensor unit.seems that this is a serious problem with the metal types that are put on and installed at the factory on these models cars.even service station (firestone) said they have collection of bad stems on these vehicles.i got lucky that i noticed air pressure indicator light was on an took it to station to air up tire when i tried to put air in tire and end shot out like a rocket and then i lost all the air in my tire.what has to be done to have this issue taken care of by the manufacturer when these are obviously defective.does some one have to be driving down the road get in an accident because the stem blows out and they get a flat or blow a tire.my car was stationary at the tire pump at the time this happened,i called road side assistance to remove my tire but there was nothing they could do otherwise.
The contact owns a 2009 dodge journey. The contact stated that while driving approximately 55 mph, he heard a loud noise which sounded as though the tire rim scraping onto the ground. The vehicle was maneuvered to the side of the road. He noticed the rear passenger's side tire completely deflated. The vehicle was towed to an independent mechanic who stated the tire pressure sensor in combination with the valve stem were defective. The vehicle was repaired. The manufacturer was notified of the problem. The approximate failure mileage was 58,000.
My 2009 dodge journey has less than 18000 miles on it, i drive a total of 9-10 miles both ways to work. I've had to replace the brakes twice for rusting out. Peeved at the tech's comment "you don't drive it enough" as if i am stupid woman. In 2010 i ask for my tires to be checked cause they were constantly low, looking at my invoice from 1/18/10 i asked for them to be checked and all they did was correct pressure. Now i hear about these stems prematurely cracking and after just buying my first replacement set of tires was told, 3 of the stems are cracked and they (tire dealer, not car dealer) couldn't replace cause they have some sensor chip in them. In addition, the tires would consistently lose pressure until the stems are replaced.
2009 dodge journey. Consumer requests tires to be replaced on vehicle under warrantydue to an safety issue *tgwthe consumer stated the vehicle did not come equipped with the proper tires for the snow.the vehicle came equipped with 19 wheels, however the dealer stated 17 inch rims with all weather tires should have been on the vehicle.
Read more
