We found the following complaints for DODGE DURANGO (2014)
Read complaints for DODGE DURANGO (2014)
Vehicle got into a accident, in travel vehiclehit into a rock wall and no air bags deployed. Vehicle is totalled.
Service airbags notification keeps coming on. Scheduled to take it to dealer. Found out service recall has been made for airbags on jeep cherokee but not 2014 dodge durango. Why notif the same problem is occurring with the dodge durango those. This should be included in the recall. My vehicle only has 90000 miles on it should not have airbag issues.airbag light would come on as soon as i start to car then would go off then my service alarm for airbag would come on and stay on. Now service light for airbags come on immediately after starting the car and will not go off.
The passenger active headrest deployed when my 14 year old son leaned back in the seat.we were in motion, pulling out of a parking lot.
Airbag light and service airbag system warning constantly on.airbag system deactivated. Very dsngerous if collison were to hsporn. Told my vin is not included in recall p67, which is the issue i am having. This seems to be a common problem with multiple reports of not being included in the recall yet experiencing the same safety issue that is covered under recall p67.
I had just parked my car and had exited to remove my child from his car seat when, for no reason, the drivers side headrest deployed unexpectedly. The vehicle was not in motion.
While sitting in the car with my family at walmart waiting for frock pick up the passenger seat headrest air bag burst open. We were not in accident or had we went over any large speed bumps. Actually the car was in park.
I was driving on a highway at 55mph when, without incident, the driver's side headrest airbag deployed while the car was in motion.
System states service air bag system and air bag light is light up on dash. Is on from start up to running and trun engine off.
Drivers side seatbelt will not retract
The contact owns a 2014 dodge durango. The contact stated while driving at approximately 65 mph, the contact heard an abnormal loud noise coming from the passengers side headrest. The contact pulled over and noticed the headrest exploded without warning. The vehicle was not taken to a dealer or a local mechanic for repairs or diagnostic testing. The manufacturer was not made aware of the failure. The approximate failure mileage was 46,000.
The contact owns a 2014 dodge durango. The contact stated that the air bags warning light illuminated on and off. The contact called dch chrysler dodge jeep ram fiat of temecula service center (26845 ynez rd, temecula, ca 92591, (951) 225-4541) and scheduled an appointment to have the vehicle diagnosed. The contact was informed that there was an electrical short in the ocr module. The contact was informed that the ocr module needed to be replaced however, the replacement part was not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 66,000.
Airbags did not deploy during head on collision.
My wife was driving the vehicle when there was an exploding sound immediately followed by hit to the back of her head.she is currently in a lot of pain from her neck and has a nice headache to accompany it. The vehicle was in motion when the headrest deployed on it own.
I was driving down the street and 1 vehicle in front of me about 3 to 4 car lengths.the woman was going same speed, i looked to my right to assure a dog was not going to run into the strret, 2 seconds, an looked back at road and person in front had stopped, with no turn signal on and no oncoming traffic.i firmly applied brakes and tried to veer around the car but there was not sufficient space and hit the back of car so hard it tossed around items in the car breaking front windshield, knocking off my glasses.the force was so hard it thrust my body hard onto steering wheel and leg into dash.the airbags did not deploy for driver or passenger.the seat belt did not hold my body to the seat.i have a very serious contusion on left leg where putting weight on the leg is terrible pain.i have a fractured sturnum(chestbone) making breathing, walking, getting up or down, reaching for something extremely difficult and extremely painful.your site by vin number states there was a recall on airbags, i never received any notice of a recall on airbags or seatbelt.i phoned local dealership for history and they reported there has never been a recall on this make and model.i talked with insurace agent and an attorney and they had no information of recalls on this vehicle.now i dont know what to believe, but i do know something is wrong as either the airbag or seat belt should have prevented me from being thrust forward so hard to fracture my sternum and cause serious injury to left knee.i would like an investigation as to why the airbag and seatbelt did not work properly.i dont believe this vehicle is safe.please conduct the investigation.
The service your airbag light keeps turning on and off constantly, while driving. It also disables the seat belt automatic locking when the light comes on. It was recalled on the 2014 jeeps with the same issue...
Air bag system light on and dealer says wiring harness for airbag needs replacement. Issue is non available and no idea of when they would get it as all are on back order with no get well date.
On 3/6/17 the passenger side front seat active head rest deployed without cause or crash. When driving in normal conditions the passenger side head rest tethered to the seat suddenly and unexpectedly deployed causing damage to the head rest.attempts to repair this and or find the cause at the dodge autonation dealer located at 21027 i-45 north, spring, tx 77388 (877-791-6569) where the vehicle was purchased met with a declined repair due to the damage was listed as "trim". At the time the ahr deployed a passenger was in the seat at the time but was not injured due to the "tethers" held the front face of the head rest from projecting outward/forward. I was notified by the service director at the dodge dealer frankie freeze this has happened before and he has personally seen this type of deployment without cause. In the service manual in the event the ahr deploys there is a "reset" process. Due to the high velocity of the head rest deployment the unit itself was damaged to include the head rest cover and was not able to be "reset". No visible damage is apparent to the vehicle itself (crash), and no visible codes or warning light (i.e. Airbag light) are displayed. At this time i have disputed the claim by dodge that this is a "trim" issue and the service department can not determine why the head rest deployed and referred the issue and deployment to a investigator.i suspect but have no evidence of the deployment of the head rest was caused by the right rear rear passenger opening the factory installed video system installed in the front passenger seat (rear entertainment system). It is possible the back of the flip open monitor plastic shroud struck the back of the head rest when opened causing it to deploy. The vehicle was in operation in normal traffic conditions at night with little to no lighting in the vehicle. A distinct and loud pop was heard from the seat.
While the vehicle was parked in a parking lot the driver side head rest airbag deployed.the vehicle was taken to a chrysler dealership.the dealership confirmed no impact event occurred and the bag just deployed.dealer also said it was not a warranty covered item and would not replace/repair at not cost.on the day the bag deployed it was a hot sunny day.
I was driving to church at about 20 mph when i heard a noise and felt a bump striking my head. The drivers headrest was deployed. It seems like some plastic clips or parts inside just broke...
While traveling on freeway driver seat headrest deployed striking back of my head.
Getting into my parked vehicle i noticed the driver's side seat head rest had deployed. Plastic clips broken. Lock bar was still enclosed in locking mechanism.my vehicle was in my driveway.
The contact owned a 2014 dodge durango. When the vehicle was placed in park, it continued to roll forward. The contact inspected the vehicle and noticed that the shifter was still in park. The vehicle crashed into a tree. The air bags did not deploy. A police report was not filed. The contact sustained injuries to the right eyebrow, right eye, right wrist, elbow, knee, and forehead. Medical attention was required. Upon arrival at the dealer, the vehicle was still in the park gear and the wheels where moving. The vehicle was towed to the insurance body shop where it was determined that the vehicle was destroyed. The failure mileage was approximately 14,300. Updated 01/11/2017*ct
The contact owns a 2014 dodge durango. The contact stated that while the driver was driving at an unknown speed, the driver was making a right turn and crashed into a concrete retaining wall. The vehicle spun and went into the woods and then crashed into a tree. The air bags failed to deploy. It was unknown if a police report was filed. The driver sustained a left leg injury that required immediate medical attention. The vehicle was towed to the impound lot. The manufacturer was not aware of the failure. The failure mileage was approximately 30,000.
While stopped with the vehicle in park after just coming off of the interstate at a truck stop, the passenger side active headrest popped.no damage had occurred to the vehicle, no large bumps or curbs were hit.luckily we were stopped and no injury occurred.unfortunately this is a huge expense to fix at a dealership (over $700 just for the part plus shop hours making it about a $1000 expense not covered by warranty!)this is a huge safety concern - 1.if we are now in a collision prior to repair will our airbags deploy as this is part of the whole system (and the one is already sprung so could damage occur because of that)2.if we had been driving and it were to deploy and hit someone it the back of the head it could easily cause an accident causing injury or even death to occupants and to occupants of other vehicles!this could be extremely dangerous!
The car was in park with ignition switch off. I sat in the passenger seat and starting to put on my seatbelt when unexpectedly the safety restraint system headrest activated hitting me in the back of the head. After incident i observed that the plastic used to hold the retainer bar in place has gave out and no longer in place with the retaining bar still within the release hooks.
While driving at approx. 40 miles per hour, the drivers side head rest exploded causing my head to move slam forward. I though someone had hit me from behind but looked and there was no one there. Pulled over to the side of the road to find the head rest apart. I contacted a local dealer and they asked if i ran into a curb, hit a large bump or was involved in an accident and was sorry to hear that happened. After research on the internet, there are several reports of these headrest exploding randomly on several dodge models specifically the durango.my vehicle is a 2014 with 29k miles on it, never in an accident and barely driven.
The driver headrest active head restraint safety device deployed without warning during normal driving. There was no impact, etc., that would cause the device to deploy. The device errantly deployed. The headrest came in sharp and sudden contact with the rear of my head while in motion on a city street, not turning. Through online research i noted that this seems to be a common issue.
Dealer stated that my wiring harness has a short which caused the airbag to fail. Became aware of this when the check airbag light illuminated constantly. This is exactly the subject of a nhtsa recall: 14v643000apparently, my vin is not included in this range of vins though i was diagnosed with the same issue
Air bag light goes on and off while driving. I was told this vehicle is not covered under the recall for 2014 dodge durango
Drivers side head restraint functioned /deployed for no reason, causing a blow to the back of the head, hurting and disorienting the driver while the vehicle was in motion,
Passenger side headrest deployed while driving. No crash involved. Deployed during highway driving approx 45-50 mph.
Head rest spontaneously deployed, no collision or accident. Vehicle stationary in driveway.
The contact owns a 2014 dodge durango. The contact received notification of nhtsa campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The passenger headrest active head restraint safety device deployed without warning during normal driving.there was no impact, etc., that would cause the device to deploy.the device errantly deployed.had a passenger been in the vehicle this could have resulted in serious injury.the vehicle was in motion on a city street.through online research i noted that this seems to be a common issue.
The contact owns a 2014 dodge durango. The contact stated that while driving at various speeds, the airbag warning light illuminated. The contact stated that the air bag warning light illuminated also when reversing or at a stop. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 58,000. The vin was not available.
The contact owns a 2014 dodge durango. The contact received notification of nhtsa campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts); however the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The airbag light will frequently illuminate and disable seat belt tensioners and airbag function. Same thing that is under recall with other durango vehicles (recall p67). Dodge claims my specific vehicle is unaffected and not under recall but i find it hard to believe since the exact same issue is occurring. Any grand cherokee model made the same day as my vehicle, or the exact same durango if manufactored two months later, is covered under the recall, but they claim my durango is not.the grand cherokee using the identical module in their vehicle. Part to be faulty has been found to be the orc module (occupant restraint control) by a local shop, same problem as similar recalls yet they claim mine is not a part of. With current situation, driving the vehicle safely is non existent until repaired. Airbag and seatbelt malfunction would lead to serious injury if an accident were to occur.
Airbag light is flashing stemming from an internal short circuit
I was in a collision that involved a significant amount of damage to the front end of my vehicle with over $11000 in damages and no airbag deployed.i was the only occupant in the vehicle so didn't expect passenger airbag to deploy. I know that there is a recall on other vehicles airbags but did not see my vehicle on the current listing of recalls. I would like to ensure this isn't a recurring issue with this make model vehicle or find information on how to get mine tested.
The contact owns a 2014 dodge durango. While the vehicle was parked at the gas station, the passenger side head rest air bag deployed inadvertently without warning or impact. There were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 54,900.
Same defect stated by numerous drivers.air bag system service light illuminating and disabling air bag system intermittently.dodge dealer says my vehicle is not part of recall.same air bag system, same failure, but not part of recall p67?occurs while in motion, not in motion, random times.all types of driving.
Driver side headrest assembly exploded.
The air bag light stays illuminated and tells me to get the air bag system serviced for no reason.it has not been in any accident and just out of the blue came on and remains on.there was a recall on 2014 dodge durango and mine should be included in that recall.
Airbag light is on. Just had the same problem and had to spend a lot of money to replace the module in the 2014 jeep cherokee. Seems fishy. Are we sure there isn't a recall?????
The passenger side active headrest restraint mechanism activated while driving down a straight city street. There was no impact/collision involved. Vehicle only had driver at the time so no passenger was injured however the event caused significant driver distraction and could have led to a collision. If a passenger was present, serious head, neck, and/or upper back injury could have occurred. Vehicle was taking to dealership for repairs. Dealership noted that both retaining brackets were broken. Chrysler is paying for the repair. This complaint is for notification to the nhtsa for follow-up investigation to ensure this is not a manufacturing defect and safety issue for other drivers.
While parking i was driving heard a loud pop/crack that startled me i turn and my wife is saying ouch touching her head. The head rest was opened in two looked like it exploded open and hit my wife on the back of her head. There was nothing different that we did while parking in front of our home that could have caused the head rest to explode. I called the dealer immediately and they have no knowledge of any recalls or problems with the head rest airbags going off. Now i'm concerned about driving the vehiclenot knowing if the same thing could happened to the driver head rest airbag. Unfortunately we are still in a lockdown in california and not driving much or maybe a good thing with the not knowing if the airbag will go off.
The contact owns a 2014 dodge durango. While driving at an unknown speed, the contact's daughter crashed the vehicle into a tree. The air bags failed to deploy. The contact's daughter sustained neck and head injuries that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 24,351.
The contact owns a 2014 dodge durango. While driving various speeds, the air bag warning indicator illuminated continuously. The contact called jim cogdill dodge at 856-690-1611 and was informed that there was no recall. The manufacturer was notified of the failure and informed the contact that there was a recall, but the vin was excluded from nhtsa campaign number: 14v643000 (seat belts, air bags). The approximate failure mileage was 85,000.
The contact owns a 2014 dodge durango. The contact stated while driving approximately 50 mph, the air bag warning indicator illuminated intermittently. The vehicle was taken to the a local dealer bob baker chrysler jeep dodge ram (5555 car country dr., carlsbad, ca 92008) where it was advised that the ocr needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact that the vin was not included in nhtsa campaign number: 14v643000 (seat belts, air bags) and referred the contact to nhtsa. The failure mileage was approximately 50,000.the vin was not available.
Passenger headrest deployed randomly and unexpectedly without warning during normal forward vehicle operation striking the passenger in the head. Vehicle was not in traffic or in contact with any other vehicle or object. Vehicle has no accident history or air bag deployment history.no warning lights and no warning prior to deployment. Owner is on summer holiday in colorado. Owner contacted local colorado dealer and was advised the headrest is not a repairable item and as such will require replacement. Dealer estimated repairs to be approximately $1,100.part will need to be ordered and dealer could not estimate eta for the part.
Seat belts wont retract, forward collision system works only half the tome or less.
The center lighting panel on the lift gate of the vehicle, is taking on water which can and will damage the led lighting, and could also generate an electrical shortage or in the worst case scenario generate an electrical fire.
The racetrack tailgate light leaks and a large amount of water gets inside after anytime its left in the rain, or after a car wash.this will build up and cause a short.this also freezes in the winter and will eventually crack the entire expensive tailgate light. This racetrack light needs to be replaced.
I am having starting issues, combined with stalling when it full power or even partial. I reviewed the recalls that were listed for this era vehicle. And it lines up with the fuel relay or fuse i can't remember which one it was that was happening on similar makes models and this year. I believe this should be involved in that recall, but it's not showing that it is.
I was getting in the driver seat of my parked car. Prior to getting in i heard a loud thud that sounded like a spring released. The headrest safety feature had deployed. Again the car was parked and not in motion.
So the first time i couldn't figure out what was wrong with my durango. I attempted to start the durango and it just kept turning but would not start. At first i though it was my fuel pump. Then i looked at the fuse and the fuel pump motor fuse was a little brown on the pin. So i replaced it with the horn fuse 20a and i when i turned it to the on position i could hear the fuel pump. During the second time this happened i was i a hurry to work. I got my kids in to drop them off and i got and and tried starting it. Same thing it just keep turning but no start. I check the fuse again and the fuse is really burnt but not blown. So i wait for my wife to get home so i can buy another 20a fuse. I replace the 20a fuse and it starts. Third time this happened yesterday 6-30-20. I checked the fuse and the fuse still looks good. Did my research and found out previous dodge durangos have been recalled with bad puel pump relay switch failure. Now my durango sits outside because it wont start.the bad relay switch is something that needs to be looked at with newer vehicles. I've noticed other 2014 owners are experiencing this.
This is a complaint concerning the length of time it has taken so far to get the alternator recall (nhtsa 14v-634 repaired by our dealership, brewbaker motors in montgomery, al.we received the recall notice shortly after the 1st of the year.we were told for at least 2 months that the parts were on backorder.i called again in may and was told they would be getting both parts in in about 2 weeks.the parts manager did call me around the 1st week in june to set the appointment.we had 2 recalled parts, airbag and the alternator.we took the car in, left it overnight, picked it up the next day and only the airbag part had been replaced.when questioned they said the alternator part was not in (after the service manager said both parts were in), and they would call me when they were in.after not hearing from them i called on 07/23/2015 and was told the part was in but it would be the end of august before they could get to the repair of my car.i do not think this is a reasonable amount of time for a repair that could potentially shut down my vehicle while driving, or start an electrical fire under the hood.what do you think?
The racetrack tail light will fill with water during a rain storm causing the rear running light to go out. This could pose a serious safety issue if the running lights go out at night.i started noticing this problem on or around 4/12019 and has progressively gotten worse. Doing research has lead me to several posts on the internet with others having this same issue. Here is just one of the many link talking about this problem.https://www.dodgedurango.net/forums/durango-discussions-2014/42937-poll-water-tail-light-2014-a-26.html
Driver side headrest inadvertently deployed while operating vehicle. Headrest fastener damage in the process making the fastener unrepairable. Dealer states there is no current open recall on this issue even though there even though there are numerous complaints about the same issue online.
My rear racetrack light started filling with water. Shortly after the right side went out. Called my local dodge dealer and was told i'd have to replace the whole piece which is $800.00+. This is ridiculous to have to replace the whole thing. Sounds like a design flaw to me. And when i researched this issue; it seems to be a regular thing for durango owners. Wish mopar/dodge would offer some assistance with this problem.
On 8/24/19 the alternator failed while driving (in motion!!) and the car stopped in the middle of the road shortly after the battery light came on. The battery had just been replaced new that same day. We could not move the car or restart the vehicle to move it and just purchased used on the 21 august 2019, issue that you can not get the car into neutral to move the car. Or that there is no a secondary power source so that if the power fails you can still operate the gears and move the car out of the way. The care makes a clanking noise like if the gears were not moving and the car jolted forward and just stopped. Really? then couldn't move it thank god it didn't happen on the freeway. Saw that there is a recall on this durango for the alternator suddenly failing that exactly what happen but there is no record of that being fixed or being an issue on this model why?
Track lighting on the rear door is not sealed and water gets into the light housing and the rear camera as well as the license plate lights. Some of the lights in the track are out and i have to keep replacing the license plate lights. Water is just sitting on the lights so they burn out. I'm afraid this might start a electrical fire in the rear door or my rear lights will just stop working.
Rear racetrack tail light fills with water. Looks like dodge overtightened the bolts causing the plastic to crack which leads to the main tail light to fill with water and short out. This causes the tail lights to not function making it a huge safety concern. Of course happens when vehicle is just out of warranty and dodge won't do a thing about it, it according to them is a me problem. I have seen other vehicles with the same problem. This racetrack design tail light system is a terrible design and a dangerous one.
Back brake light bar holding water. Burned out a section of lights. Found it stationary. I have seen a lot of complains about this. Recall should be initiated!
While my vehicle was parked in my garage the passenger side head rest deployed without impact or warning. Failure milage was 46400. Had local chryslerdodge inspect failure and was told that head rest needed to be replaced at a cost of 709.49 in order to have the air bag light reset.10/
Rear racetrack lighting has filled with water from rain and shorted out the l.e.d's.
April 9, 2014 ? wednesdaymorning.i was driving my child to school.he left the car and the car started to chime - key fob not detected.i was still in the car, with the key fob in car, but still could not move until turned car off and restarted.? video taped myself.
My lift gate lamp assembly is retaining water which is causing electrical shorts in my tail lights.this is safety hazard in the state of hawaii which caused me to fail my safety inspection and i cannot register my car.
Water has entered the "racetrack" lighting assembly on the rear liftgate causng parts of it to not function.
Vehicle was parked at a boat launch in preparation of putting boat on trailer. Car was in park, engine idling. Got out of the car to retrieve boat while partner would drive the car out after boat was trailered. While partner was attempting to get behind the wheel, car suddenly started backing into the lakeuntil submerged. The transmission was still in park until tow truck operator got into the vehicle to manually release transmission in order to tow out. Probably not repairable.
The fuse box keep blowing the emc fuse and now power steering want work the fuse box was smoking like it was on fire and i called the dealer said nothing they can do and i pulled said have recalls on my dodge and i want to know why if they fix it why it still giving me trouble i have a disabled wife and kids has to ride this car to drop now it not able to be drove because can't keep the fuse from blowing and shutting the whole car down if i have i file a law suit against dodge because my family could have got burn up in car that is defeated and has had recall and not fix the issues either the dealer lied and said they fixed or it wasn't fixed at all i be a manicure for 34 years and i know because i work on dodge ford chevy all the time and i sure ant no dumb [xxx] but anything happens to my and the car issue not fix i will contact a lawyer over this matter as today because i call 3 places and nobody want to get it in the dealer just because it says issue fix come now i ant dumb and i ant paying for a recall defect to be fix when it should been fix from the get to*dtinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The vehicle was parked in my driveway and had not been used since 10pm the night before.at 7am i noticed smoke coming from the back of the vehicle as i looked out my window.i went out and there was a small flame under the bumper near the exhaust pipe also some wires seemed to be on fire.i went to get a hose, and when i returned there were flames erupting up near the tail light.a neighbor put out the fire with a dry chemical extinguisher.i called the fire department, and they said they had no idea what could've happened, but suspected an electrical short.i am taking to the dealer to understand.
The car has always "raddled" since i first bought it. I was told the problem was the tires and that they'd been rotated and should be fixed. I bought the car in june 2017 and have had to replace all 4 tires since despite my many complaints. Yesterday, the vehicle shifted gears while driving, horn started honking uncontrollably until i had to remove the fuse, the screens all blanked out and flashed warnings, headrests voluntarily folding... All while my 3 children were in the car during a hurricane. The vehicle was in motion on a city street
Car alert low voltage came on and then car would not start. When jumping the car, the car would turn off when cables came off. Was told alternator is bad. I googled and found out their was a recall for alternators but not my 2014 model. I believe mine should have been included because the description fits my issue as well and the vehicle is the same year, make and model. Dealership would not honor recall when should the info. On line.
Vehicle was being driven home by customer when she noticed that the vehicle began to hiccup and sputter while turn a corner. After turning, the vehicle stalled. She was able to safely pull to the shoulder. Upon further inspection, the vehicle ran out of fuel. Despite the fuel gauge displaying "empty" she stated that no audible warning chime and that the "low fuel" indicator was not prominently displayed (states that it blends in with the rest of the information on the multifunction display).
A/c will not work--relay that is built into the power module will not function--dealer says they will have to replace the whole expensive module. Can not get the part.
While driving the alert chime indicated that the key fobwas not in range. Then the vehicle shut off. The key fob was in the cup holder. The vehicle was in the drive position. I had to stop. Put vehicle in park, restart the vehicle and then put in drive and continue driving. This is the first time that has happened.
Rear light bar got water in it at 30,000 miles dealer refused to accept the problem and fix it. Rear light bar now electrical shorted out from water
The contact owns a 2014 dodge durango. The contact stated that while both he and his wife were driving at various speeds, the vehicle stalled without warning. The contact had yet to take the vehicle to a mechanic or a dealer to be repaired for the failure. Upon investigation, the contact discovered nhtsa campaign number: 17v741000 (electrical system) which he linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.
When turning on the turn signal indicater the wind shield wipers come on even though they are in the off position.once they come on they continue to run. On occasion they will turn off when running through a variety of options on the same stick such as flashing the bright light (pull in the stick) or turning on the signal again in the other diretion.there is no rhyme or reason to any of it.this past weekend i pressed the button to start and the wipers went on even though the indicator is in the off position.then suddenly the radio went on even though we did not turn it on and this caused the wipers to stop.this looks a lot like a major electrical problem and we are not concerned that this might be a totally integrated power module problem which is currently under inviestication for recall.
Like so many others, my taillight has filled with water and stopped working. I was notified by a fellow driver. I had no idea and could have easily been rear ended. I have no idea why this issue isn't a recall. It is a danger and will cause injury or death eventually.
The light is not sealed properly therefore water has gotten into the bottom of my center led light on the tail gate. It has caused both lights on each side to go out. I am worried that this could possibly cause an electrical fire while driving or just in general when the car is on. My back up camera also has some issues at times and i wonder if water getting into the light has anything to do with this.
The contact owns a 2014 dodge durango. The contact stated that while attempting to start the vehicle, the vehicle hesitated to start. The contact received notification of nhtsa campaign number: 14v634000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure.the failure mileage was 23,000.
Intermittent no start condition/start and shut off at any time which started after vehicle taken to dealer to complete trans cooler condenser/motor mounts/radio replacement. Can happen at cold start or after vehicle has been driven. This has happened 6 times in a course of almost 3 months. Vehicle taken to scott robinson dodge in torrance, ca 3 times for this issue and they are unable to properly diagnose and repair. Had me replace battery and starter. Condition still exists. Dealer is playing guessing games with the repairs needed for my vehicle. I asked dealer to check fuses and wires to tipm. I believe my vehicle is being affected by the nhtsa campaign number: 19v813000 and others which affected 2011-2013 durango's.other 2014 durango owners have complained of a similar experience. A random no start/stall condition is very concerning since that increases my chances of a stall, crash and being stranded. Multiple times i have had my children in the car scared because the vehicle will not start.if the dealer is unable to diagnose and complete repairs, then who can?? i have young children and this is my only mode of transportation. I am without a vehicle and no loaner given by the dealer. If it weren't for covid, i'd really be out of luck with no other means of transportation. Chrysler needs review and expand the current recalls to include 2014 models or maybe a new issue needs to be identified and brought to light.vehicle issue started 09/05/20 and has continued since. Suv taken to dealer 10/09/20, 10/21/20 & 11/04/20 for issue.they also advised on my 10/21/20 visit that my exhaust manifold bolts are broken which is causing a ticking noise at start up. This was never diagnosed at previous visits and noise has been there. I have attached a more comprehensive report.
I purchased my dodge durango brand new in 2014 and never had an issue with it. It is currently in great condition except that i recently took it in for an oil change on 3/9/19. It sat in my driveway until my wife drove it to work the following monday morning. On her way home from work she started to smell an overwhelmingburning electrical smell. I drove it back into the dealership where the oil change took place and they outright lied to me telling me it was a plastic bag burning on the catalytic converter. They could not prove it when i asked them to show me. I scheduled an appointment with another dealership for this tuesday. So i did some research to see if anyone has had the issue and the internet is full of these vehicles having the same problem. I noticed that in a fe instances the issue was dud to a recall on the alternator. When i entered my vin number in the nhtsa site, it does not come up as a vehicle that needs the recall completed. Why would my 2014 dodge durango be part of that recall? vin [xxx] and also if this is not the issue why would i and so many others have the issue.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Our durango will just completely go haywire (display screen, lights - interior, dash, and exterior lights, the 3rd row head rests will automatically go down, doors lock/unlock) and shut down while in motion. All power goes out and the vehicle becomes impossible to regain control.
February 28,2014 " friday" 7:55am car does not start after 12 attempts. Call chrysler service. Car is towed to service.service finds no fault or error message. March 25, 2014 -tuesday "car will not start " no error code ? video taped.april 2, 2014 ? wednesday ? car will not start ? no error code ? video taped.july 26, 2014 ? saturday ? car will not start ? no error code - video taped.bring car in to service monday, july 28.module needs to be updated.2 hours in service.august 1, 2014friday " car will not start"no error code.was able to turn on car via remote start.august 14, 2014 ? thursday "car will not start " no error code.video taped.was able to start car via remote start.august 23, 2014 " saturday" car will not start " no error code.video taped.was able to start car via remote start.
Rear racetrack lighting leaks and led's are burned out
The vehicle was in park in a parking space and running with my daughter, mother-in-law, and father-in-law sitting in the backseat. I reached in from the passenger side door of the vehicle and pressed the ignition to turn the vehicle off. The vehicle ignored my command, the dash began flashing, and the car engaged in drive and took off driving across the parking garage. I had to sprint around the vehicle and jump in to the drivers seat to engage the brake and turn the vehicle off before it collided with other vehicles in the garage.
The hatchback tail light went out because water gets inside and doesn't drain. The whole back brake light has condensation. The bottom left part of light went out (shorted), but in time the whole brake light assembly will go out. This will be a safety hazzard and dodge will be responsible if it is not fixed by recall. *dsy *dtconsumer stated with the lights not well lit at night, it is possible someone wont see me. The water is getting into the racetrack lights on the lift gate. The majority of the lights inthe back of vehicle is the racetrack lights on the lift gate. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Purchased vehicle 31 december 2013. Actually got vehicle about six days later. On 22 january 2014, i put the vehicle in park at the end of my driveway so i could check the mail. While walking back to the vehicle form the mailbox, the vehicle starting backing up a hill on its own.i had to run next to the vehicle, hanging partially inside the cab, to attempt to shut off vehicle.vehicle would not shut off. I had to push down emergency brake with my hand in order to get vehicle to stop. Vehicle also has used active braking feature and the active braking alarm has sounded to inform me that i was too close to a vehicle, though there was no vehicle in site (this has happened 3 times). Vehicle randomly starts on it own.vehicle also remote starts on its own.sometimes the vehicle states it is not in park when it clearly is in park.vehicle has went from park to drive on one occasion as well. The vehicle back hatch opened on its own while driving down the highway.my belongings fell out all in road.my husband was driving the vehicle at the time. Vehicle fails to accelerate correctly when i press the gas pedal intermittently, sometimes from a stop but usually from a slow speed. This causes other drivers to come close to rear ending me because i am going slower than the speed of traffic (because my foot is depressing the gas petal but the vehicle is not reacting). Chrysler has sent an inspector to inspect the vehicle, and he found nothing.this vehicle has serious safety issues. I reported them 3 weeks after purchasing vehicle, but chrysler will not buy back vehicle. They have implemented safety features on the 2015 for some of these exact same issues, yet deny the issues existing.
The ā€œservice shifterā€¯ warning comes on and the gears begin to change on their own. This happen out of the blue and while driving the vehicle. Other dash board issues then come on and the car begins to say to service just about everything and then turns off the dash.
The durango's rear race track tail light assemble fills with water causing a short.vehicle has failed a pa safety inspection due to the hazard.
The contact owns a 2014 dodge durango. The contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.updated 3/12/15 updated 04/30/15
While driving my vehicle at 60 mph my lights started to flicker on and off. Eventually they stopped but the driver side headlight had never came back on. I replaced the bulb and still nothing. Being on the highways i felt i was causing distractions to other drivers from my headlights malfunctioning and putting myself in danger without having the proper lighting to drive safely.
The shift lock mechanism failed to function allowing my vehicle to randomly shift from park to drive causing the vehicle to roll forward into another vehicle
The tailight is not water tight and water leaks in and pools on the bottom. This water shorts out the tailight and causes it to not light up at all. This short circuiting can also cause multiple other issues for things unrelated to the tailight, causing other systems to short.
Water is getting in tail light (racetrack led lighting) and shorting out the led lamps.happens when it rains or goes through a car wash
Wipers won't shut off, no turn signals, blind spot monitor not working, high beam headlights not working, windshield washers not working, all steering wheel buttons, levers not operating, traction control light on, check engine light on.worried that steering wheel airbag is also inoperable.this happened after driving a fully functioning truck, parked it and shut it off.10 minutes later started the truck and all of the items listed above occurred.the dealer, security dodge of amityville, replaced a fuse but was told they cannot find a reason why the fuse failed.truck worked fine on the ride home, parked it and turned it off.ten minutes later started the truck and all the same items (see above) failed.
1) when turning on ventilation seats - driver and passenger seat blow hot air instead of cool air. Caused a mild burn for driver and passenger. In service - wiring defect.2) taillights (led) stopped working when driving and braking. Only turn on when in park. In service.3) sunroof stopped working twice. Had to turn car in for service 2 times. First time worked with a replaced part. Waited over 2 weeks for the part to arrive. Then 2 weeks later, it broke. In service - wiring defect.
2014 dodge durango - the main control panel in the car freezes which results in the back up camera does not turn on, not being able to adjust the volume of the system, not being able to adjust the climate controls, and the navigation freezes.this can happen either which the vehicle is stationary or while running.we took the car to the dealer who told us multiple people have complained about this after one of the recall software updates that was issued and they assumed a future software update would fix the issue.it has been at least 3 years and no updates have fixed the problem.
Rear led litigate light collects water inside unit and burns out the led.this the third time it had happened. Light was replaced twice already.
July 14, 2019 - while the dodge durango is in motion, the dash display suddenly went blank, various sensor lights turned on, transmission gear would not shift, and the wiper blades intermittently turned on.similarly problem was experienced in may2019, when the repair shop identified and replaced a faulty bcm (body control module). I took the vehicle to a local dodge dealership about a month ( june 2019), for the same problem and the dealership identified the wiring harness to be faulty.after some diagnosis, the dealership reset the codes, asked me to drive the vehicle some more to see if the problem reoccurs.it has been a month since i took the vehicle to the dealership and the problem has reoccured several times.i feel this is a real safety issues especially when i have my kids in the car and the electrical issues arises while the vehicle is in motion.this problem is very concerning to me as the problem has occured one time while i was driving on the highway, and three time while driving on city streets.please investigate this matter urgently as i consider this issue to be a serious vehicle problem or hazard.any durango owner and their family could potentially get seriously hurt.
The vehicle has issues with stalling while driving, a/c not operating properly, windows and locks don't always work.
Drove the car off the lot on friday.on monday on my way to the supermarket the truck lost power started shaking and a burning smell filled the cabin.took it to the dealer. Service said it was a faulty battery and changed it.on wednesday the same thing happened returned to the dealer. Truck was kept for two days. Service could not re-create the problem. The service manager said the system was reset and it should be fine.
The rear racetrack lighting on my 2014 durango takes on water when raining, causing rear deck lighting to fail. Dealer refuses to address issue and has no knowledge of issue. I am constantly draining water out of rear light racetrack.
The contact owns a 2014 dodge durango. The contact received a recall notification for nhtsa campaign number: 14v634000 (electrical system) more than a year ago and the part was not available within a reasonable time frame to receive the repair from the dealer. The manufacturer was also unable to provide an estimated time frame to supply the part to the dealer. The contact had not experienced a failure. Parts distribution disconnect. Updated 03/16/16*ljthe alternator was replaced on 01/20/16.
Vehicle on board control panel constantly malfunctions, with the screen going black after ignition. System will remain inaccessible for prolonged period of time and will increase air temp to 75 degrees, with no way to stop or change air output. On board/uconnect connectivity continuously lost with no phone/communication access available (i.e., center light on rear view will be red most times). Have taken vehicle to multiple dodge dealerships for repair, but repair shops claim to be unable to find a problem. Problem began after first system update.
Chexk engine light has been coming on and off for the past few days. Got it scanned and the code the comes up is a p052 - faulty oul pressure sensor. After some research i found there are quite a few other models effected by this issue but only certain ones are being repaired without cost to customer. On my dash the oil preasure reads at 85%-100% at idle and stays at 100% when giving it gas.
The contact owns a 2014 dodge durango. The contact received a notification for recall nhtsa campaign number: 14v634000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was unavailable.
Rear light taking on water causing bulbs to blow
The contact owns a 2014 dodge durango. The contact received notification of nhtsa campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts); however the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The vehicle will not start once driven and turned off. When start is pressed after restarting the vehicle, the vehicle just turns over and don't start. I have taken the vehicle to auto nation dodge several times and the service dept claims they replaced the tpim but the vehicle stills wont start at times and does it more often when restarted
Alternator recall was not completed by dodge service but was documented that it was changed and later gave issues that could have been very dangerous.details are in file attached
The infotainment system head unit failed causing gps navigation, hvac/blower, compass, and climate temperature control to not function.i had to replace it with a new unit costing $806.25.the warranty was expired.it suddenly did not work one day when i turned the vehicle on in the morning.
I am writing to you regarding what i consider to be a safety issue with my 2014 dodge durango.i got into my car to go to work, started the car and as it was running i smelled electrical burning. I looked around the inside and outside of the car. I noticed the rear track lights had parts of the lights that weren't lit up. I looked closer and there was water in the lights.when i first viewed the vehicle, i liked the added safety feature of the back being lit. I am experiencing condensation and water collecting inside the lights, resulting in the lights failing. I know that many other durango owners are experiencing this same issue and have similar concerns. Please see carpcomplaints.com. I am asking that dodge recognize this manufacturing issue and design flaw, and have the tracking lighting fixed, at no cost to the vehicle owner.i had first contacted mopar/dodge customer care. The response was that my vehicle was out of warranty and also past some undefined 'small window' when dodge would assist with the cost of repair. Customer care reference #74976328.apparently dodge does not consider this to be a manufacturing defect. Again, i refer to the high number of complaints regarding this issue that are easily accessible on-line. And i have only mentioned one site. I would be interested to know how many such complaints dodge has directly received.the customer care email indicates that if dodge's 'on-going internal investigations' show this to in fact be a manufacturing defect, they will contact me. I have no reason to believe that general 'on-going internal investigations' will include an investigation into the rear external light issue.i am hopeful that this safety issue will be looked into.thank you very much for your consideration
The contact owns a 2014 dodge durango. The contact received notification of nhtsa campaign numbers: 14v634000 (electrical system), 14v363000 (electronic stability control) and 15v461000 (equipment); however,the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
While driving after leaving a store, the vehicle sounded a warning chime and then all of the electrical displays on the dash went dark.the vehicle downshifted into what seemed 4th gear from 8th gear and sudden deceleration was nored.the windshield wiper turned on and the center radio/climate display would flash on and off.the brief message that was displayed on the dash before it went out said something to the effect of,"do not change gear, do not turn off vehicle, drive directly to destination, by turning car off you may not be able to start it again".we drove to the dealership and they ran a diagnostic where they found several computer faults.the dealer had the vehicle a total of 11 days and changed the body control module.we got the vehicle back and three days later the same thing happened again.worried that if this happened while driving down the interstate at speed, there could be a possible loss of control with the sudden downshift.
Rear lift gate tailight has water in it for the second time in two years. The entire light assembly was replaced in dec 2016 and here is is just over a year later and the replacement light that was replaced by a certified dodge dealer and the gasket has failed again.
Rear tail light failure with low mileage on vehicle. Running and brake lights stop working. Likely due to water intrusion causing short in electrical system.
The backup light assembly is this vehicle fills with water during rain or car washes, speed is irelevant.the water shorts out the led lights, causing them to fail.the assembly is supposed to be water tight, therefor there is no way for the water it collects to drain.therefore, the metal components of this assembly are also beginning to rust due to the persistent presence of water.replacing this failed assembly costs $1,300.this component should continue to be water tight on well maintained vehicles, such as mine.this failure feels like a flaw in the design of the original part.dodge should replace these failed assemblies at a much more reasonable price, or free of charge, due to the fact that the component is designed to last the life of the vehicle, and certainly isn't for me and many others.
The contact owns a 2014 dodge durango. The contact experienced several failures within less than two weeks of owning the vehicle. There was an abnormal noise progressing from the electric control panel on the driver's side door area, the instrument cluster shorted out, various warning gauges illuminated, the emblem fractured from the front area of the vehicle, and the radio failed to function. The vehicle was not inspected by an independent mechanic. Uconnect was contacted pertaining to the failures and indicated that the previous owner reported the same failures. Uconnect suggested that a dealer be contacted. The dealer (stevens creek chrysler jeep dodge ram, 4100 stevens creek blvd, san jose, ca 95129, (408) 248-1800) was contacted. In addition, dark smoke emitted from the tail pipe. The manufacturer was notified of the failure. The failure mileage was not available.
The touch screen works part of the time and other times not.also air works sometimes and not other times,sometimes half the car is cold while at the same temp the other half of the car is hot air from the vent.also the seat set up does not keep settings.
Rear taillight led bar went out after water entered the light bar through small openings and defective weather stripping. The lights on the durango are not sealed good enough to prevent water from entering. The light and the rear camera stopped working for the same reason. This is a defect that originated during production and can cause an accident. The consumer should not be responsible for replacing these parts every couple months because of water damage
Rear "racetrack" center tail light burned/melted causing damage to rear hatch,light,plastic trim. Vehicle was in motion throughtown with two children (ages 5 & 2) when smoke was noticed in rear of vehicle,rear plastic was then pulled/broken off to check the rear when the burning/melting was noticed and water pooling around bottom of tail light.
January 7, 2014 - tuesday, ? 3:30pm car does not start after 6 attempts.call chrysler service since we have appt for january 8th to install new module.january 8, 2014 - wednesday? car is brought into service for new module installation.car checked for no start previous day as well as finding 2 loose screws in back seat on passenger side.
We pick up our new car on december 2, 2013.the following morning - december 3, 2013 - tuesday? 8:30am we turn car on and all indicators and lights start flashing and ringing. We were unable to shift car out of park.car is flat bedded and towed to chrysler.car stays at chrysler until friday december 6, 2013december 6, 2013 - friday ? pick up car at 3:30pm after installation of new abs module.driven 2 miles and same problem as 12/3/13 occurs.car is then driven back to chrysler. Car kept until monday, december 9th, and was informed that there was a loose bolt.
Water continues to leak and pool inside the tail light and has caused some of the led bulbs to go out.
There have been reported issues of the uconnect stereo screen going black, and being inoperable, resulting in the owner having to replace the stereo completely, if the dealership cannot correct it with a hard reset via their diagnostic machines. Informed by "royal" with the online dodge customer service department, this isn't covered under warranties or outside of the warranties. Seems to have been an issue from 2012 to the present and the dealerships need to be responsible for covering the cost of this defect. I bought my vehicle in 2014, brand new, and this is the 3rd year having the truck. Stereos do not just go black, i've owned plenty (more luxury lined than dodges). I've been driving with a black stereo screen since 7/26/2017 - unacceptable.
I submitted a previous report related to this issue. Today my car was parked on the street and totally started on its own. This car does not have a remote start. I was walking towards my car trying to turn off the panic horn which was sounding. I was approximately 15 to 20 feet away from the car when it started. This is the 4th time this car has started on its own. The car was under warranty the other three times this occurred, but the dealership checked it out and said they could not find a reason.i am really concerned this could occur while the car is parked in our garage and cause carbon monoxide poisoning (the first 3 times it started on its own the car was parked in the garage.)
The contact owns a 2014 dodge durango. The contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the parts needed were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
T36 recall for the alternator directly impacts the performance of the powertrain computer model and requires replacement.
Rear lights cracking and filling with water.rear racetrack led lights have failed, licence plate leds failed, and there are electrical issues with turn signals due to this.
For 2 years we had issues with worn inner walls in front & steering shake.we brought it in with extended warranty along with video of noise from self diagnostic.our concerns were dismissed by dealership & another automotive shop informed me that both front hubs were bad.called dealership again & same dismissal.we changed both hubs at our own expense and problem fixed.bushing was making horrendous noise and also dismissed by dealership.changed that on our own expense and issue solved.alternator was supposedly changed due to recall by dealership & after inspecting it, we have both agreed that the alternator hasn't been touched.bolts show no signs of any type of torque and alternator is dusty and dirty as is the rest of the components in engine bay which also lead us to the conclusion. This vehicle was and i believe still is unsafe due to recall concerns and the local dealership absolutely refuses to acknowledge any wrong doing.i will be seeking further action against them and hope this doesn't continue to happen to others.
It started blacking out the swing i would have to restart the car for it to turn back on next thing you know my screen shut off for good i'm not able to control the air on my able to put music i have no control over anything because that screen is touch screen and it's not manual
2014 dodge durango.consumer writes in regards to vehicle hesitation during acceleration.the dealer performed tests, and found nothing wrong with the vehicle. However, the dealer did perform a pcm update. Two days later, the vehicle stalled in traffic. When the consumer applied the accelerator pedal, the vehicle made a strange noise and the check engine light illuminated. She turned the vehicle off and back on again, and the sound stopped, but the check engine light remained lit. While returning to the dealer, the vehicle stalled again.
December 23, 2013 -monday ? we return our new car to chrysler service because memory for heated seats and steering wheel not saving.also, key fob not working properly.informed by service that new module needs to be ordered.radio needs update for latest software.appointment made for service 1/8/14. Car was in less then 3 weeks prior with new abs module needed.(december 3, 2013).
My car was in park in the parking lot of my children's daycare center.i spilled tea in the cup holder, which caused the gear shifter to short out and disable my vehicle.working for an electronics supplier, i've been informed that this is a safety issue which could cause the vehicle to stop driving if liquid were to short this circuit out while driving.chrysler is stating that this is not their issue, which is completely false, as it is a design issue.
On approx july 16th my check light engine came on.the car is brand new with 3k miles. I took it in july 26th to the dealership where i bought the truck and was told the oil pressure switch is faulty, but the part is on back order indefinitely. They proceeded to tell me that the car is safe, but if something else goes wrong i won't know because the light is already on.they also told me to call chrysler myself, which was extremely insulting and dealership takes no responsibility.reluctantly, i did call and that too does not help. The part is not available and nobody can give me any answers.i don't believe chrysler is taking this liability seriously and putting my whole family (with young kids included) at risk.i feel like the whole electrical system is slowing down as response time to nav, door locks, etc. This customer service experience has been the worst i have ever seen. How can they let me drive around with a known risk and no answers. Given the check light engine is on, some add'l features don't work (auto start, etc). Clearly there is an issue if they cant get the part, it must be happening with many vehicles.
Vehicle accelerated without driver input, including going up a hill without driver pressing accelerator. Engine redlined while stopped at a traffic light without driver input.vehicle put into neutral, but engine revving would not decrease, and then driver put vehicle into park which continued to rev at high rpms, but vehicle would then not shift out of park. Vehicle was turned off and then back on after 45 to 60 seconds, but vehicle continued to rev engine at high rpms and showed that vehicle was in 8th gear.approximately 30 minutes later, vehicle would not turn on. Tried to turn vehicle on and it would turn itself off without trying to start.
I've notice that when i'm driving on highways or around the city, wipers come on by itself. That happen twice... Sometimes the sunroof don't open, when the sunroof opens don't want to close sometimes. When i'm on the highway can't seem to get enough power to catch up with traffic, seems like the transmission is about to give out. Very laggy....the notification for engine/trans comes off/on at times. Other to sound weird but i believe someone has access remotely to vehicle. All this happens on a daily or every few days i've noticed.
The contact owns a 2014 dodge durango. The contact received notification of nhtsa campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I purchased a 2014 dodge durango 6 months ago and have had multiple issues, all issues that i have found to be all to common by searching the issue online. The following issues have occurred with my vehicle along with many other similar customers have experienced:rear hatch tail light leaking water,ground wire under hood corrodes and brakes off, rear suspension makes wobbling noise when going over bumps, and rear climate control does not heat properly. These issues are very serious and need to be addressed and recalled by the manufacturer before serious injury occurs.
1st all of the interior lights wonā€™t turn off no matter what you do. Doors all closed locked still stay on while driving canā€™t manually switch them off2nd yesterday i went to pick up my daughter at school and the car all of a sudden just stopped running. It wonā€™t start. Before it would do that and i had to exit the vehicle and use the remote start. Tried it this time and it said fob deactivated and just beeped. Then the alarm went off and wouldnā€™t turn off. When the alarm finally stopped the radio turned on for no reason but the car still wonā€™t start. Fob has a new battery still wonā€™t start. This car isnā€™t even old and only has 60,000 miles on it. Lucky i was pulling over and parking i could have died. Apparently this is a known issue it had to happen to me for me to find out about it. Youā€™ll do a recall for cruise control but not this!!!ā€™ crazy this car is a defective death trap. Itā€™s sitting on the curb in front of the house now since i had to have it towed home. Iā€™m not driving it ever again.
When coming to a stop at about 5 mph with your foot off the gas pedal and your foot on the brake.the engine is still sending gas and not idling still engaging.if you move the shifter to neutral the car will jump.
The racetrak lift gate housing has accumulated water and caused brake lights to malfunction.
License lamp and a portion of the race track brake are out due to water leakage. No apparent damage to taillamp. License lamp socket is melted
I started my dodge durango with remote start to cool the car down before my family got in the vehicle.my wife, sister-in-law, and boys got in the vehicle as i walked towards the driver side.my wife reached over from the passenger side to start the vehicle and turn on all electrical components.once the start button was pressed the vehicle disengaged from park and started moving in reverse reaching approximately 20mph until my wife jumped on to the driver seat and was able to hit the brakes. The shift was in the park position so all she could do was turn off the vehicle.thankfully, there was no injury done to my family or pedestrians.my durango did hit two parked vehicles that my insurance paid to repair.i called chrysler to file a complaint that same day and they requested for the vehicle to be dropped off at a dodge dealership for investigation.a month after the incident i receive a letter from chrysler stating that no electrical problem was found and the vehicles operation meets chrysler standards.
The contact owns a 2014 dodge durango. The contact received notification of nhtsa campaign number: 14v634000 (electrical system); however, the part to repair the recall was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Racetrack tail lights burnt out from normal use because the part suffered a common manufacturing defect. This part is flawed and needs to be redesigned and issued a recall to all racetrack owners.
While operating vehicle (street, dry, day, speed approx. 30-40) abs fault lights and brake warning light illuminated.when vehicle was parked would not restart or disengage park.after waiting 5 hours vehicle started with check engine light illuminated.on drive to dealer for service check engine light turned off, abs lights then illuminated and on parking vehicle at dealer it would not engage transmission.dealer incorporated recalls u65 update pcm and u06 autopark functionality.abs module placed on order and dealer returned vehicle as fit for use 10 october 2018.after driving approx. 10 miles with abs lights illuminated and parking for 6 hours vehicle restarted and behaved normally for .5 mile down entrance ramp to limited access highway. Abs lights illuminated, brake red light and check engine lights illuminated, vehicle slipped from gear and would not reengage.transmission would not shift from park and all attempts to restart engine unsuccessful.vehicle towed to dealer.
Anti-theft system activated upon exiting vehicle and key fob became desensed due to rf interference in area.dash display indicated that "key fob not recognized".car has keyless start button and could not be started.all functions on key fob were not operational.roadside towing assistance had to be requested.
The rear liftgate "race track" light assembly badly collects water. I'm not talking condensation either. After a day of steady rain it almost fills both sides of the light. After one car wash it has about an inch of water in it. It happens any day, any time of the year when ever it's raining. I have to remove the two bottom mounting screws to drain the water out. Most of the leds have gone out and i swear i have seen smoke coming from the light once or twice. New from the dealership the light is over $1,000 and i have the extended bumper to bumper warranty which i have found does not cover the replacement even though it is a very widespread issue all over the web. The dealership told me for some reason some peoples warranty covers it and most are rejected. I feel this is a major concern since water and electrical components usually dont get along. I'm wondering how many vehicals must catch fire first before a complaint recall is issued? or do a few people have to be killed first? i personally know four people who have the same issue. This needs to be taken care of for the safety of the driver and all who follow behind us. Please read a bit on any of the durango forums, mopar forums, or even on your own database of complaints. I know there are hundreds on there because i read the forums and am putting in a complaint. The two pictures i'm attaching are from one car wash, just ten mintues of periodically having water run down the back of the car filled that much. Its unacceptable and you know it is.....so do something about it.
Condensation was seen forming on inside of lift gate tail light.the next day, water was found pooling inside lift gate tail light assembly.two days later, the tail light adjacent to the pooled water went out.the vehicle was parked outside and stationary at the time of discovery.
My 2014 dodge durange center racetrack lighting took on water and cause an electrical smell throughout my vehicle. I couldn't locate the trouble area until this light burned out. At 46,000 miles, i feel this is an unacceptable issue to be facing. I wasn't aware of this is until researching just last night. If it is a known issue, i would have watched the trouble area or been proactive to reduce the possibility of reaching this point where it doesn't work with an estimated $1,000 to fix.
Yesterday when attempting to start my durango, it turned over but did not start. As this is the 5th time, i already knew what the problem was. I checked the fuse for the fuel pump and replaced it. It started back up fine. Although this time, this put my family and i in a very dangerous situation. When driving through a railroad crossing, the vehicle died on me. Moments later the barricades came down and i jumped out quickly to push the vehicle while my wife and kids were inside. I managed to get them out of harms way before the train arrived. Chrysler needs to recall this problem, like the 2011-2013 vehicles that are experiencing fuel pump relay switch. Obviously 2014 models are affected.
Rear backup lamp light bar assembly is leaking water. Water visibly observed in light bar and causing led's to fade. Had it resealed by dealership continued to leak and now light bar has completely failed and no longer turns on, this is a major safety concern as well due to license plate light no longer functioning as well. Vehicle is scheduled to go in for repairs regarding a failed light bar and safety issue.
The contact owns a 2014 dodge durango. While attempting to enter the vehicle, the door failed to unlock. The contact stated that the key fob was in close proximity to the door, but it failed to unlock. The contact informed the police of the failure and a crowbar had to be used to open the door. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 59,000.
Rear "race track" style tail lights on the back tail gate fill with water and, as a consequence, the leds low on the passenger side, where the water pooled,are not working. This occurs during rainfall regardless of stationary or under motion. I do not know how long this has been going on. I noticed it in november 2017.
On november 7th, 2020 while driving on a avenue multiples engine and electrical warning reveal on the vehicle dashboard and all of the sudden the steering wheel got really hard, the check engine light came up, the brakes light, and a message stating "service shifter"; this all happened on a nick of time while i have my whole family in the car, very unsafe.
The tail light of the vehicle is not sealed and accumulates moisture causing it to short out.the tail light has been replaced 3 time previously by dodge.it has now happened a fourth time and dodge is not standing behind it.the most recent tail light is less than 2 years old.
Alternator is not staying charged.had to be jumped more than once because i will get somewhere and the car won't start.mechanic tested and found the alternator is not fully charging. Getting very frustrated that i have a vehicle that is only 3 years old already having problems! if there is a recall why is my vin number not included????its apparent that this has been a problem with the make, model and year of my vehicle!
Tail light is taking up water and condensation that is mostly pooling along the driver side. Bottom lights in turn have shorted out.
Led racetrack lighting on rear hatch has water in lens and is causing the lighting to malfunction.this poses a visability hazard.the vehicle is garage kept and has never been in an accident.there are no obvious cracks or damage to light lens.this is a dangerous problem and very common as i am finding out.
The contact owns a 2014 dodge durango. The contact stated that nhtsa campaign number: 14v634000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced the failure.
The rear sensor beeps non stop even though there is nothing behind it. I took it to the dealer and they said that they couldn't diagnose it even though i sent them a video to show them what i had been dealing with. I have also been dealing with the key fob, every time i go to lock my car it beeps once to lock and after the first beep it beeps 3 times and then unlocks my car. When the car is on and i go to open the driver side door, even with the key in the car, the car beeps and tells me the key fob is not in the vehicle. The race track light was beginning to fog up and with time we started to notice that it was filling up with moisture. It filled up to about and 1" and we managed to release the water but part of the race track light is burned out now. I still have the warranty but the dealer said that those lights are not covered and the pricing would range from $1000-$1200 to fix.
I was driving on the freeway during a very bad rainstorm at night on january 16th, 2019.i was traveling around 50 mph on the freeway, in the number three lane, when my car shut off, where i lost complete power to my engine.my speedometer dropped from 50 to 30 mph immediately, leaving me with no power, to barely make it to the emergency lane.no power,no brake, no steering-nothing.my horn was also honking, my headlights flashing, windshield wipers attempting to move but unable to, and speakers making weird noises.and to make things even more scary, my 9 year old son was in the car with me. This is an issue that needs to be investigated, and possibly issue a recall.i feel that i am extremely lucky that my son and myself were not severely injured or even killed, with my car shutting off like that without warning.if i had not been able to cruise to the emergency lane, no doubt we would have been struck at a standstill by oncoming traffic, averaging 50-60 mph.i am extremely concerned, and this is a huge safety issue.i brought the car into the dodge dealership, where i was told that it was from the rain and it shorted out my electrical. That's it.that's it?there should be a better explanation, and action taken to prevent something like this from ever happening.that car shutting off without warning from 50 mph to 0 mph on a freeway could have cost my son and i our lives.i am expecting to hear back from dodge regarding this very dangerous problem that occurred, and i have also read about similar complaints with the durango, so i know this is not a fluke. I look forward to hearing from you.thank you.
While vehicle was parked, i noticed the "racetrack" style led tail lights, specifically the large section across the trunk, on my dodge durango were no longer working. I did an online search and multiple incidents regarding this same issue popped up. It appears a faulty seal around the tail light allows for water to enter the inside of the light causing it to burn out. The only fix for this is to replace the entire led unit at a cost of over $1000 which the vehicle owner must pay for. The replacement of the led light does not fix the leaking issue allowing for the light to burn out again.
The contact owns a 2014 dodge durango. While driving 70 mph, a burning odor was detected and the check engine warning indicator illuminated, which meant that the battery voltage was low. The vehicle was towed to the dealer (peacock chrysler jeep dodge ram hilton head in hardeeville, sc 29927) where it was diagnosed that the water pump was fractured and needed replacement. The vehicle was not repaired. The contact referenced nhtsa campaign number: 17v435000 (electrical system) as a possible cause of the failure. The manufacturer was notified and informed the contact that the vin was not included in the recall. The failure mileage was 52,326. The vin was not available.
The contact owns a 2014 dodge durango. While driving approximately 25 mph, all the warning indicators began flashing. The vehicle was parked, turned off, and would not restart. The vehicle was towed to tire one in grand fork, south dakota where it was diagnosed that the alternator failed and drained the battery. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was unknown. The approximate failure mileage was 98,000.
There is a recall i need fixed and i would like for someone to contact me.
The contact owns a 2014 dodge durango. The contact received notification of nhtsa campaign numbers: 14v634000 (electrical system), 14v363000 (electronic stability control) and 15v461000 (equipment); however,the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
While operating vehicle (street, dry, day, speed approx. 30-40) abs fault lights and brake warning light illuminated.when vehicle was parked would not restart or disengage park.after waiting 5 hours vehicle started with check engine light illuminated.on drive to dealer for service check engine light turned off, abs lights then illuminated and on parking vehicle at dealer it would not engage transmission.dealer incorporated recalls u65 update pcm and u06 autopark functionality.abs module placed on order and dealer returned vehicle as fit for use 10 october 2018.after driving approx. 10 miles with abs lights illuminated and parking for 6 hours vehicle restarted and behaved normally for .5 mile down entrance ramp to limited access highway. Abs lights illuminated, brake red light and check engine lights illuminated, vehicle slipped from gear and would not reengage.transmission would not shift from park and all attempts to restart engine unsuccessful.vehicle towed to dealer.
The electronic stability control light is showing up as if to have a malfunction. A recall was issued by nhtsa, however, if i enter my vin number it does not show a recall. The vehicle was in motion when the light/alert came on.
Takata recall. Vehicle do not start, and check engine light came on.i took it to o'reilly's auto parts and connected the machine and give me the following errors: p2122, u1110, u11bc, u0100, u0101, and u1120 reference to the communication to tcm, and pcm with the vehicle. Ialso took my vehicle for a software recall with the pcm.
Takata recall loss of power steering, at any speed.
Truck jerked, then lost all power even though it was still running.was locked into drive yet would go no where. No power steering, no brakes to speak of, lights flashing in the dash saying the battery needed charging, plus the check engine light flashing along with the d for drive. There was an altenator recall in nov.it took until april before they had the new parts to put in,and we took it in to be replaced.this happened after it was supposedly replaced.i don't think they actually did a replacement or else the new ones are just as bad as the old ones, and have the same problem
First issue is back racetrack lenses is full of water causing bulbs to blow out.secondly,and most scarey was driving at 50 mph and car starts making loud noises on dash(that alone scarey enough to create a crash)but the looses power and barely can steer vehicle to side of rt.27,then started back up.i am a single mom of 2 boys,(one which i rely on this vehicle to transport to many doctor appointments.)last thing i need is a horrible accident.please listen to all these complaints as if itwere your family and try to address the safety of your consumers.
My complaint is that my 2014 dodge durango has two recalls on it for the past six months or more and they keep telling me that do not have the parts to fix it. Why waste time sending out recall notices if you are not going to fix it.
It started blacking out the swing i would have to restart the car for it to turn back on next thing you know my screen shut off for good i'm not able to control the air on my able to put music i have no control over anything because that screen is touch screen and it's not manual
The car has always "raddled" since i first bought it. I was told the problem was the tires and that they'd been rotated and should be fixed. I bought the car in june 2017 and have had to replace all 4 tires since despite my many complaints. Yesterday, the vehicle shifted gears while driving, horn started honking uncontrollably until i had to remove the fuse, the screens all blanked out and flashed warnings, headrests voluntarily folding... All while my 3 children were in the car during a hurricane. The vehicle was in motion on a city street
This specific model i'm currently leasing is a limited model. I've had it for maybe 3 years. According to the manual, were only to use e85 fuel so that it could run smoothly.unfortunately, not many gas stations where i live carry that specific gas type and not many gas stations in florida and other states alone, provide e85 fuel we are given no choice but to use the alternative gas. It's becoming a nuisance when we want to travel. When the check engine light first appeared the gas gauge also stopped functioning. The truck isn't able to reach a full tank. Something is preventing it.this is becoming an inconvenience for me and my family to have to search and go to just 2 gas stations miles apart from each other to be able to put gas in! majority of the times the gas stations that do offer this type of gas are down due to maintenance. Since i've been puttting in the alternative fuel which is the 87, the truck isn't functioning properly and now i'm starting to have all sorts of problem with my truck. It's a headache. I really love my truck and don't want to get rid of it.i had a mechanic check it out and was told that my my fuel injector and fuel sensor need to be replaced. The costs are expensive and i don't think it's fair.
The check engine light keeps coming on showing code p0430. This code shows bank 2 catalytic converter. I had the catalytic converter changed and short time later the code showed up again. I took it to the maintenance shop and they informed me that the engine valve seals are leaking oil into the combustion chamber causing the check engine light to come on. Also when the check engine light comes on the vehicle pours out blue smoke which is oil burning. Many others have had the same problem. No recalls on this issue.
Mechanic stated it was a bad lifter in engine causeing a ticking sound. After extensive research about this issue, it has shown me that this is a recurring issue with alot of your durango models and alot of complaints on this not being a recall on these vehicles. My complaint is that i have less than 88,000 miles on my vehicle and others with far less mileage having engine trouble and dodge/chrysler will not recall and fix this problem.
Shortly after 1st acquiring the 2014 dodge durango r/t awd an exhaust smell filling the cabin was noticeable after acceleration and steadily traveling between 40-45 mph w/the front and rear air conditioning units on recirculation. The occurrence was repeatable and noticeable by my spouse and children while riding in the durango. It was brought to the purchasing dealership multiple times for the exhaust leak but ultimately they could not determine the origination or cause; they attempted a software update. The dodge durango was brought to another dealership where the rear cabin air exhausters and lift gate grommets were replaced to no avail. The 2nd dealership ultimately advised they do not know how or why the exhaust is entering the interior cabin and have labeled the exhaust leak as a smell. A non-feasible vehicle replacement has been offered. Documentation of the exhaust leak issue is available for further review.the dodge durango has not been modified.
Ive had a total of seven problems with this vehicle related to the engine. Now there is a time king sound with full oil changes on the plan every threeomths. I trhly believe this vehicle hasengine problems with the way its built.
My vehicle started making a clicking noise around 65k miles.when i scheduled my routine oil change at my dealership i was told that i needed to have my cam lifter and rocker arms replaced.i explained that this is an issue that should not be happening on a vehicle that is only 5 years old with 65k miles.they told me that this is going to cost me $1,800 to have the repairs made to the vehicle.then i was told that if i have the 60k mile check up for $800 on the vehicle that dodge will complete the repairs for free.after doing research online and speaking with other durango owners i found that this is a known issue with the 2014-2015 dodge durango and should be addressed.
The fuse box keep blowing the emc fuse and now power steering want work the fuse box was smoking like it was on fire and i called the dealer said nothing they can do and i pulled said have recalls on my dodge and i want to know why if they fix it why it still giving me trouble i have a disabled wife and kids has to ride this car to drop now it not able to be drove because can't keep the fuse from blowing and shutting the whole car down if i have i file a law suit against dodge because my family could have got burn up in car that is defeated and has had recall and not fix the issues either the dealer lied and said they fixed or it wasn't fixed at all i be a manicure for 34 years and i know because i work on dodge ford chevy all the time and i sure ant no dumb [xxx] but anything happens to my and the car issue not fix i will contact a lawyer over this matter as today because i call 3 places and nobody want to get it in the dealer just because it says issue fix come now i ant dumb and i ant paying for a recall defect to be fix when it should been fix from the get to*dtinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The vehicle was in park in a parking space and running with my daughter, mother-in-law, and father-in-law sitting in the backseat. I reached in from the passenger side door of the vehicle and pressed the ignition to turn the vehicle off. The vehicle ignored my command, the dash began flashing, and the car engaged in drive and took off driving across the parking garage. I had to sprint around the vehicle and jump in to the drivers seat to engage the brake and turn the vehicle off before it collided with other vehicles in the garage.
Noticed oil leak under vehicle.upon inspection, discovered it was the oil filter housing.took to dealer who quoted $474.70 for repair.vehicle had 47,xxx miles and should have been covered under the powertrain warranty.chrysler customer care could not state why it wasn't covered other than it was outside the 3yr/36,000 mile bumper to bumper.mechanic did not specify that part was damaged from oil changes.just stated cracks were found in the oil filter housing.service bulletin sb-10058301-5939 dated august 7, 2015 shows there is a known issue.additional sb-10080203-2280dated june 15, 2016 proves that fca knows there are numerous issues and want engineers to be called.it is common to all 2014 3.6l pentastar oil filter housings after the apparent design change from metal to plastic.fca agreed to recoup 50% of the cost after they couldn't explain why it wasn't covered under the powertrain warranty.it's a well known issue across the numerous forums out there.oil draining down back of motor over transmission bellhousing could be hazardous as a fire could be started due to proximity to exhaust system.
Ticking noise when engine was running. Mechanic was familiar with noise. Stated it was a bad rocker arm.when it was taken apart found that the bad rocker had also damaged cam shaft . Ended up replacing all rockers and cams at a cost of 2400.00. Mechanic also stated this was a well know issue with these motors
Wife went to start up vehicle and it would not crank over.called aaa for a jump. It crank and started with a rattle can sound.i came home to verify sound. It did such sound as she explained. I'm a mechanic and removed valve cover to check for rocker damage none found. I removed intake and found water in #7and #8 cylinder.i looked at seals on intake and found not installed properly. The seals were not square in bores of intake. I have not removed oil pan but i suspect connecting rods bent on start up. I need to know if dodge new about this issue. I did do a coolant pressure test and it held fine with no leaks. Was there a recall on the intake which destroyed my wife's engine.
I wanted to add to the mounting number of noisy lifter complaints that are on the nhtsa website.my 2014 durango had the 100k mile warranty and at approx 96k started having lifter noise. Delearship was awesome (sandy sansing in milton) with fixing the vehicle. Now at 122k miles i am having the issue again.not sure if they are going to be awesome a second time. My complaint is they only replaced my #2 rocker and lifter along with the exhaust cam.this is a know problem and it should have all been replaced. But i get it, you cant make money that way.dodge fix your problem pentastar!oh yeah dealership provided a rental and everything during my week long repair.
The contact owns a 2014 dodge durango. The contact stated that a ticking noise occurred coming from the engine. The engine warning light illuminated. The contact also stated that the engine light was flickering. The vehicle was taken to an independent mechanic and was diagnosed however, the mechanic was unable to determine where the ticking noise was coming from. The mechanic informed the contact that it could be the lifter of the cylinder head. The contact stated that the oxygen sensor, spark plugs, and coil packs were replaced. The contact called jimmy britt chrysler jeep dodge ram (12114 us-301 s, statesboro, ga 30458) and informed the dealer of the failure, and was informed that there would be a fee for diagnostic testing. The contact was also informed by the dealer that chrysler had extended the warranty on the ticking failure however, her vehicle year was not included. The manufacturer was not made aware of the failure. The failure mileage was 156,000.
Ticking noise from engine. Getting louder with time and when accelerating. Valve lifter bad. Need to be replaced. Told it is frequent problem by dodge dealer for these models.
Vehicle accelerated without driver input, including going up a hill without driver pressing accelerator. Engine redlined while stopped at a traffic light without driver input.vehicle put into neutral, but engine revving would not decrease, and then driver put vehicle into park which continued to rev at high rpms, but vehicle would then not shift out of park. Vehicle was turned off and then back on after 45 to 60 seconds, but vehicle continued to rev engine at high rpms and showed that vehicle was in 8th gear.approximately 30 minutes later, vehicle would not turn on. Tried to turn vehicle on and it would turn itself off without trying to start.
The contact owns a 2014 dodge durango. While driving, the temperature gauge and power steering indicators illuminated. The contact drove home, inspected the vehicle, and diagnosed that the water pump failed. The contact stated that the water pump failed due to defective materials. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was notified of the failure. The failure mileage was 60,000.
Hello,i just purchased a 2014 dodge durango limited awd w/approximately 30,000 miles. I have had the vehicle for about 3 weeks and on september 4/5th notice huge puddles of oil in our driveway.my wife attempted to drive it that morning,but heard weird noises "sputtering noises" in her own words. Once she told me of the issue,several hours later i started the durango and heard similar noises. Looking under the vehicle i notice oil on the under carriage of the car stretching maybe 5 feet in length. I called chrysler roadside assistance and notified them of the issue. They sent over a tow and once the dealership diagnosed the problem, they said it was an oil cooler leak. Upon reading several forums this seems to be a common issue.
1. When i want to start my car it cranks more and long and does not start in first attempt, second attempt it starts. Took the car to the dealer they told fuel pump, and when the problem started its just only 110000kms. Send the message to fca they does not care they told the car finished manufacturer warranty we have to repair and its a known problem for them. Funny part is my friend also took the same car same model with one week difference he also face the same issues on same month on 2020 oct i belive. I already reported but no response. This fuel pump can cause problem while driving also if pressure fails and no supply of fuel then itbcan cause accident. The other thing is some other manufacturer for american and german cars already called for recall due to fuel pump on jan 2021, still fca manufacturer does not care they just ignore the complaint and issue telling warranty finish.2. My second issue happend when around 65000 lms engine is giving noise ticking, dealer told tappet issue warranty finished cant do anything. U can drive its just give sound only. Now the sound is increased and i informed manufacturer they told y i did not tell before my warranty for car is finished, and if we go and check 2014 model durango the problem os common and they dont want to fix they just want us to pay huge amount of money to repair our own, they knows their car have these problems and they never bothered. On my view they have to take initiative to recall to fix. If u go to complaint forum there is lot like this problm. Fca just dont care after they sell their car and want to pay huge amount of money amd does not give reliable car.nhsta have to involve and take action. Hope i will get positive action from nhsta where manufacturer ignored.
April 9, 2014 ? wednesdaymorning.i was driving my child to school.he left the car and the car started to chime - key fob not detected.i was still in the car, with the key fob in car, but still could not move until turned car off and restarted.? video taped myself.
Part # 68105583af was leaking engine oil. The oil was collecting between the heads. Dealer replace the part but i haven't been able to get imformation from dodge if the part has been redesigned oil collecting between the heads could cause a fire the oil leaks when the engine is running
When coming to a stop at about 5 mph with your foot off the gas pedal and your foot on the brake.the engine is still sending gas and not idling still engaging.if you move the shifter to neutral the car will jump.
Car won't start, car stalls and engines sudden shut off
The oil filter adapter housing is leaking oil.i was made aware that it is a problem on all dodge durango models. The dealership is charging over $1k for the repair.this is a manufacturing defect which the company should cover.
Vehicle shuts down while on freeway. Dealer was unable to locate problem. It happened again over the next 6 month's several times. New vehicle was at dealership many times. Dodge sent out a corporate machanic saying there was apinch in the fuel line. This happened again a year later, same fix at dealership. And two years later, i am having the same problem, car does not start anyone this time.
When vehicle is running in park you can hear a clicking sound in the engine. When in park and you excelerate the gas the clicking sounds gets faster. When in drive the same thing happens. No actual issues with engine yet, but with research and speaking to other owners of the same vehicle they have had the same issue with higher mileage. Research and bringing it to a mechanic has come to the conclusion of a bad cam shaft and rockers. Total parts and labor would total close to $2,000.
January 11, 2014 - saturday evening ? 9:15pm car begins to seize while driving.jerking backing and forth.begins to lose power on busy main road.have a car full of children and it is foggy & raining.yellow engine light goes on.turn car off and restart.engine light is still on.had to drive at reduced speed on main road due to lack of power.car continued to jerk and seize entire ride home.january 13, 2014 ? monday contact chrysler roadside assistance and have car towed to service center.they have no loaner car for us.we are informed by service that the car has a ?gear ratio error code that effected the transmission? and is kept overnight for additional road testing.car is picked up 1/14/14.
Anti-theft system activated upon exiting vehicle and key fob became desensed due to rf interference in area.dash display indicated that "key fob not recognized".car has keyless start button and could not be started.all functions on key fob were not operational.roadside towing assistance had to be requested.
I had significant oil leaks in my driveway for the last few months. I noticed my check engine light was on at 105,000 miles. I took it to a mechanic to get serviced. They replaced transmission fluid (purchased at dodge dealership) and serviced any other areas. I received the vehicle back and noticed it was still leaking a great amount. I took it back to the mechanic thinking the issue was not solved. The mechanic then advised me that there is an oil leak next to the oil cooler and when parked at an incline, it begins to leak profusely. He said this is very common with dodge durango's and reached out to the dealership to inquire about recalls. They indicated there is no current recall. This is very disappointing. I have seldom driven the car since the pandemic and have upkeep the maintenance on the vehicle. I am the second owner and purchased the vehicle in 2016.
Check engine light appeared despite all scheduled maintenance having been conducted as recommended. Check engine light is p0520 engine oil pressure sensor/switch "a" circuit. Seemingly this is a faulty sensor/switch which has occurred in 12% of durango vehicles of the manufacturer year of 2014.
While driving i noticed car wouldn't shift gear. It was stuck on d6 when came to a full stop at stop sign. Then car wouldn't move forward after pressing gas pedal. Getting out of car to ask for assistance to push car on side of road, the car started rolling forward. Ran back to car n drove back home. Parked car in garage and turned off car then back on. Now the car wouldn't go to any gears. It's stuck on park. It wouldn't reverse or drive. Called chrysler warranty online and they had it towed to the nearest dealer for repair.
2014 dodge durango.consumer writes in regards to vehicle hesitation during acceleration.the dealer performed tests, and found nothing wrong with the vehicle. However, the dealer did perform a pcm update. Two days later, the vehicle stalled in traffic. When the consumer applied the accelerator pedal, the vehicle made a strange noise and the check engine light illuminated. She turned the vehicle off and back on again, and the sound stopped, but the check engine light remained lit. While returning to the dealer, the vehicle stalled again.
Upon leaving the dealership after a brand new car purchase a strong gasoline odor filled the cabin with the a/c or heat turned on. Upon exiting the car a strong gasoline odor was present around the hoodand left front fender. The odor has rendered vehicle unusable to transport infant and toddler. Dodge service has had the vehicle for over 2 days with no resolution.
Intermittent no start condition/start and shut off at any time which started after vehicle taken to dealer to complete trans cooler condenser/motor mounts/radio replacement. Can happen at cold start or after vehicle has been driven. This has happened 6 times in a course of almost 3 months. Vehicle taken to scott robinson dodge in torrance, ca 3 times for this issue and they are unable to properly diagnose and repair. Had me replace battery and starter. Condition still exists. Dealer is playing guessing games with the repairs needed for my vehicle. I asked dealer to check fuses and wires to tipm. I believe my vehicle is being affected by the nhtsa campaign number: 19v813000 and others which affected 2011-2013 durango's.other 2014 durango owners have complained of a similar experience. A random no start/stall condition is very concerning since that increases my chances of a stall, crash and being stranded. Multiple times i have had my children in the car scared because the vehicle will not start.if the dealer is unable to diagnose and complete repairs, then who can?? i have young children and this is my only mode of transportation. I am without a vehicle and no loaner given by the dealer. If it weren't for covid, i'd really be out of luck with no other means of transportation. Chrysler needs review and expand the current recalls to include 2014 models or maybe a new issue needs to be identified and brought to light.vehicle issue started 09/05/20 and has continued since. Suv taken to dealer 10/09/20, 10/21/20 & 11/04/20 for issue.they also advised on my 10/21/20 visit that my exhaust manifold bolts are broken which is causing a ticking noise at start up. This was never diagnosed at previous visits and noise has been there. I have attached a more comprehensive report.
Vehicle check engine light came on, went to have vehicle diagnosis completed by shop and it was found that housing oil filter is damaged which lead to oil leakit was found that chrysler engine design of housing oil filters for 3.6l engines have been poorly made an it is a common issueservice bullentin sb-10058301-5939 verifies this issue
2014 dodge durango, with 125,000.has recently required replacement of the oil/cooland housing, which has a known defect and cost $1800 (meineke).now requires replacement of rocker/lifters/cam at a cost of $4,200 (ramsey dodge, chrysler jeep).both repairs are known defects, but not warrantied or subject to recall by chrysler despite these well known issues and a recent lawsuit.
While driving 2014 durango (w/ 26313 miles) on highway, the "check engine light" came on, and the car slow down to 30 mph and it would not accelerate more than 30 mph. I pulled over and inspect the car and found oil dripping from the engine and the entire bottom of the car was soaked with oil which can be a fire hazard.upon doing a brief research online i found many people who owns a 2014 dodge/ chrysler with a pentastar engine reported that the cracked "plastic engine oil filter housing" causing the leak. I took my car to the dealer and they refused to fix my car under warranty and blamed me for "over torquing" the oil filter.
Vehicle was parked at a boat launch in preparation of putting boat on trailer. Car was in park, engine idling. Got out of the car to retrieve boat while partner would drive the car out after boat was trailered. While partner was attempting to get behind the wheel, car suddenly started backing into the lakeuntil submerged. The transmission was still in park until tow truck operator got into the vehicle to manually release transmission in order to tow out. Probably not repairable.
I am writing this complaint as my 2014 dodge durango limited had an oil leak.oil ends up all over your garage, road, driveway in the size of a softball on the group after the car has been turned off.after taking to local mechanic, i was informed that the "cooling assembly or a sensor was leaking".it turns out my car the entire cooling assembly was bad.mechanic informed me that 3 other chysler/dodge products were in his shop over the past week with the same issue.also, when he received the part from the local dodge dealer, they originally had 5 in stock that week and i got the last one.so, this appears to be a flaw in the manufactured part that leaks oil and could potentially cause a fire, illness, etc.part and labor cost me $650.00.my 2014 durango has 65,000 miles at time of posting.
While driving the alert chime indicated that the key fobwas not in range. Then the vehicle shut off. The key fob was in the cup holder. The vehicle was in the drive position. I had to stop. Put vehicle in park, restart the vehicle and then put in drive and continue driving. This is the first time that has happened.
The contact owns a 2014 dodge durango. The contact stated that at start-up there was an abnormal tapping sound coming from the engine, without warning. The contact stated that the vehicle was taken to several independent mechanics who were unable to diagnose the failure. Upon investigation, the contact discovered online by other dodge durango owners that the defect was related to the engine lifters. The manufacturer was notified of the failure and informed the contact that the vin was not under recall. The contact was provided a case number and transferred to nhtsa for assistance. The vehicle was not repaired. The failure mileage was unknown.
I've had this vehicle for about 5 years, i barely hit 40k and i am experiencing a lot of lifter noise. With all the complaints i am surprised they have not recalled for this purpose. When it's stationary the sound is a lot louder than when the vehicle is in motion.
1st all of the interior lights wonā€™t turn off no matter what you do. Doors all closed locked still stay on while driving canā€™t manually switch them off2nd yesterday i went to pick up my daughter at school and the car all of a sudden just stopped running. It wonā€™t start. Before it would do that and i had to exit the vehicle and use the remote start. Tried it this time and it said fob deactivated and just beeped. Then the alarm went off and wouldnā€™t turn off. When the alarm finally stopped the radio turned on for no reason but the car still wonā€™t start. Fob has a new battery still wonā€™t start. This car isnā€™t even old and only has 60,000 miles on it. Lucky i was pulling over and parking i could have died. Apparently this is a known issue it had to happen to me for me to find out about it. Youā€™ll do a recall for cruise control but not this!!!ā€™ crazy this car is a defective death trap. Itā€™s sitting on the curb in front of the house now since i had to have it towed home. Iā€™m not driving it ever again.
1. Recently 2 weeks back my car during starting it cranks more time and after switch off and second attempt it starts. When starting with remote the engine starts normal with normal cranking. Battery voltage everything checked all ok. Dealer is telling may be fuel pump to check even they ask more money. My concern is my friend also bought same model car on same week purchased and when i checked with him he also have the same issue and problem came same time. That means the component have some manufacturer defect which will result in safety. Manufacturer should look into the matter and recall for the defect and fix due to same batch car have same fault or defect.2. My car engine have some ticking noise which was noticed just after finished the warranty. So when checked with dealer hey told warranty finished this is valve lifter issue and it should be changed which the price is too high and i asked for just crossed warranty kilometer of 60000, it camearound 65000 km and when i told dealer they advise to change and nothing can be reported i have to pay full and it wil not harm you can drive, now car drove around 118000km with that sound and now i can hear the sound is more this also some manufacturer issue which dealer did not notify the manufacturer teling just change the parts valve lifter and may be camshaft etc. If this issue us coming just after warranty period the company should take unti account the issue and find solution by recalling and fixing the issue.
Developed a leak in the oil filter housing, which leaks down through the engine compartment and also gets on the exhaust system. This is a very common issue with the pentastar 3.6l engine on all chrysler produced vehicles. They have made a few revisions to this part, but have never issued a recall leaving many vehicles with this faulty and potentially dangerous part.
The contact owns a 2014 dodge durango. While driving 70 mph, a burning odor was detected and the check engine warning indicator illuminated, which meant that the battery voltage was low. The vehicle was towed to the dealer (peacock chrysler jeep dodge ram hilton head in hardeeville, sc 29927) where it was diagnosed that the water pump was fractured and needed replacement. The vehicle was not repaired. The contact referenced nhtsa campaign number: 17v435000 (electrical system) as a possible cause of the failure. The manufacturer was notified and informed the contact that the vin was not included in the recall. The failure mileage was 52,326. The vin was not available.
On july 8, 2019, from a stop, light acceleration, the vehicle started hesitating as if it was misfiring or not getting fuel, up and down shifting, hard up shifting and the vehicle would not accelerate. The check engine light started flashing maybe 10 times then stayed off. Cut the vehicle off and restarted and ran as if no problems occured. Contacted dealership to scan the vehicle, they found no engine codes stored in the computer and stated to drive it until the check engine light comes on and stays on, then to bring it in for diagnostics.
Severe leakage of fluids underneath vehicle resulted in replacement of radiator. Vehicle was stationary
I submitted a previous report related to this issue. Today my car was parked on the street and totally started on its own. This car does not have a remote start. I was walking towards my car trying to turn off the panic horn which was sounding. I was approximately 15 to 20 feet away from the car when it started. This is the 4th time this car has started on its own. The car was under warranty the other three times this occurred, but the dealership checked it out and said they could not find a reason.i am really concerned this could occur while the car is parked in our garage and cause carbon monoxide poisoning (the first 3 times it started on its own the car was parked in the garage.)
The contact owns a 2014 dodge durango. While driving approximately 45 mph, the vehicle stalled without warning. The contact coasted the vehicle to the shoulder. After attempting three times to restart the vehicle, it finally started and was driven to the contact's residence. The contact stated that the failure began approximately two and a half months ago. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic testing or repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 71,000.
Chexk engine light has been coming on and off for the past few days. Got it scanned and the code the comes up is a p052 - faulty oul pressure sensor. After some research i found there are quite a few other models effected by this issue but only certain ones are being repaired without cost to customer. On my dash the oil preasure reads at 85%-100% at idle and stays at 100% when giving it gas.
The water pump blew and had to be replaced.the vehicle had less than 50,000 miles on it.this should not have happened.the vehicle was stationary and was very loud when we started it, took it straight to our mechanic.
While driving on the highway, the car would no longer accelerate and the engine had turned off. All electrical indications were normal and no warnings appeared. I coasted to the side of the road at which point the vehicle displayed the message "shift vehicle to park and restart engine." i put the vehicle in park and restarted the engine. This has occurred multiple times at varying speeds under various conditions. Vehicle was taken to dealership who had the vehicle for 3 days and was unable to reproduce or diagnose the issue. No codes were stored in the vehicle.
The contact owns a 2014 dodge durango. The contact stated that the vehicle failed to start on multiple attempts. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.
My 2014 durango has been making a knocking noise on the front driver side for over 3 years now. I took my car in several times and to different dealers. It was always the same story, 'we couldn't find anything' i even had one dealership tell me 'sorry we can't figure it out, it's like trying to find a needle in a haystack.' are you kidding me!! my vehicle has been to the dealer over 5times for the same problem and it's never been fixed. Now it's out of warranty and out of their hair, just what they wanted. I need to help on what to do in this situation. Another issue i had was with the fuel pump. They fixed some problem i had a few years back, they actually broke my gas tank door after working on this issue. My car has once again come back with this same problem. Today my car won't start and is unfortunately out of warranty. I had a mechanic come take a look at it and it seems to be the fuel pump once again. Who's working on these cars? drunks? i need help asap.i want to note that the knocking noise occurs every time i'm driving. No matter the road conditions. Smooth, bumping, raining, the knocking sound is there. It sounds like a rock hitting under the hood. It's not constant but happens every 3-5 minutes and i know it's not the lifters because i've also had the problem already and it's been fixed. Any help would be great. .
When cranking up my vehicle i heard a ticking noise, as i started to drive the noise began to get louder. I took my vehicle to the mechanic who informed me that i have a bad lifter in the engine it will cost over $2000 to get fixed or more. I only have 135,000 miles on my durango citadel that is a 2014. I should not be having this type of engine issue this soon. I am highly upset about this issue.
I purchased this vehicle in october 2016. The a/c when turned on blows hot air. After i start the vehicle and let it run a minute the air is warm. If i have been in motion for 5 minutes or more the air is hot as if the heater is on. No issues can be found as far as leaks or anything else. This has been an issue since purchase. The a/c was not used in october since it is hot but when i use the remote start the air will turn on but never gets cold.
Rocker arm ticking noise 3.6l v6. I believe the same recall that was put into effect for 2011 to 2013 3.6 engines by dodge should apply to other years with this engine. I've read that the 2014 engine is the same as 2011 to 2013.
The contact owns a 2014 dodge durango. While driving 35 mph, the check engine warning and shift to park warning indicators illuminated. The contact stated that the vehicle slowed independently and stalled. There was also an abnormal fuel odor present. The contact was able to restart the vehicle after parking the vehicle for ten minutes. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 61,000.
The contact owns a 2014 dodge durango. While driving 45 mph, the engine misfired and the vehicle stalled without warning. The contact lost control of the vehicle and crashed into a tree. As a result, smoke started to emit from the dashboard. Shortly afterwards, the vehicle burst into flames. A police report was filed and all five passengers sustained unknown injuries that required medical assistance. The vehicle was towed to a salvage yard, but it was not inspected. The manufacturer was not made aware of the failure. The failure mileage was 5,000.
While traveling on the interstate 80 miles from home the coolant light went off and the temp gauge ran hot. Pulled over and cooled down; lights went off. Pulled up info for a nearby dealership and tried to drive to it . Only got about a mile and lights and gauge went off again. Tried to find a safe space to pull over on interstate; the shoulders are very narrow on i45. When pulled over engine light also came on and i turned engine off and it would not restart. Called tow truck, dealership replaced water pump but then found catastrophic engine damage. Fca knows there's a problem with water pump because they extended the warranty on it but they will not honor warranty on engine because they say i continued to drive with engine light on which i didn't. If water pump had been recalled i never would have had catastrophic engine failure.
I was driving on the freeway during a very bad rainstorm at night on january 16th, 2019.i was traveling around 50 mph on the freeway, in the number three lane, when my car shut off, where i lost complete power to my engine.my speedometer dropped from 50 to 30 mph immediately, leaving me with no power, to barely make it to the emergency lane.no power,no brake, no steering-nothing.my horn was also honking, my headlights flashing, windshield wipers attempting to move but unable to, and speakers making weird noises.and to make things even more scary, my 9 year old son was in the car with me. This is an issue that needs to be investigated, and possibly issue a recall.i feel that i am extremely lucky that my son and myself were not severely injured or even killed, with my car shutting off like that without warning.if i had not been able to cruise to the emergency lane, no doubt we would have been struck at a standstill by oncoming traffic, averaging 50-60 mph.i am extremely concerned, and this is a huge safety issue.i brought the car into the dodge dealership, where i was told that it was from the rain and it shorted out my electrical. That's it.that's it?there should be a better explanation, and action taken to prevent something like this from ever happening.that car shutting off without warning from 50 mph to 0 mph on a freeway could have cost my son and i our lives.i am expecting to hear back from dodge regarding this very dangerous problem that occurred, and i have also read about similar complaints with the durango, so i know this is not a fluke. I look forward to hearing from you.thank you.
The check engine light came on, so i took it to the nearest mechanic (not a dodge dealership).they did a scan and the code said misfire, so they recommended a tune up.$500 later the light came on again.my son took it to dodge who said misfire, left head.the v6 engine i have had the same problem up to 2013 and dodge extended the warranty on the left head to 150k miles.they told us i was out of warranty by 5 weeks or 3k miles, so the repair would cost $2700.00. I called dodge corporate for help and was told tough, we cant help you.i believe this is the same problem as in earlier years.now i have no transportation to work as they said not to drive it. Please investigate the 2014 v6 pentastar engine. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*pm
February 28,2014 " friday" 7:55am car does not start after 12 attempts. Call chrysler service. Car is towed to service.service finds no fault or error message. March 25, 2014 -tuesday "car will not start " no error code ? video taped.april 2, 2014 ? wednesday ? car will not start ? no error code ? video taped.july 26, 2014 ? saturday ? car will not start ? no error code - video taped.bring car in to service monday, july 28.module needs to be updated.2 hours in service.august 1, 2014friday " car will not start"no error code.was able to turn on car via remote start.august 14, 2014 ? thursday "car will not start " no error code.video taped.was able to start car via remote start.august 23, 2014 " saturday" car will not start " no error code.video taped.was able to start car via remote start.
Bad oil pressure sensor with code p0520. Engine light suddenly come on when idle. Since then it read high pressure close to 100psi in the morning right after i start my car. Lowered as i drive but the engine light doesn't go off.
I purchased my dodge durango brand new in 2014 and never had an issue with it. It is currently in great condition except that i recently took it in for an oil change on 3/9/19. It sat in my driveway until my wife drove it to work the following monday morning. On her way home from work she started to smell an overwhelmingburning electrical smell. I drove it back into the dealership where the oil change took place and they outright lied to me telling me it was a plastic bag burning on the catalytic converter. They could not prove it when i asked them to show me. I scheduled an appointment with another dealership for this tuesday. So i did some research to see if anyone has had the issue and the internet is full of these vehicles having the same problem. I noticed that in a fe instances the issue was dud to a recall on the alternator. When i entered my vin number in the nhtsa site, it does not come up as a vehicle that needs the recall completed. Why would my 2014 dodge durango be part of that recall? vin [xxx] and also if this is not the issue why would i and so many others have the issue.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving the car was stuck on d6. It wouldn't shift gears up or down. Pulled over and was at complete stop but car was still on d6. Had turned car off and on then the engine light came on.
The contact owns a 2014 dodge durango. The contact experienced several failures within less than two weeks of owning the vehicle. There was an abnormal noise progressing from the electric control panel on the driver's side door area, the instrument cluster shorted out, various warning gauges illuminated, the emblem fractured from the front area of the vehicle, and the radio failed to function. The vehicle was not inspected by an independent mechanic. Uconnect was contacted pertaining to the failures and indicated that the previous owner reported the same failures. Uconnect suggested that a dealer be contacted. The dealer (stevens creek chrysler jeep dodge ram, 4100 stevens creek blvd, san jose, ca 95129, (408) 248-1800) was contacted. In addition, dark smoke emitted from the tail pipe. The manufacturer was notified of the failure. The failure mileage was not available.
The contact owns a 2014 dodge durango. The contact received notification of nhtsa campaign numbers: 14v634000 (electrical system), 14v363000 (electronic stability control) and 15v461000 (equipment); however,the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Purchased vehicle 31 december 2013. Actually got vehicle about six days later. On 22 january 2014, i put the vehicle in park at the end of my driveway so i could check the mail. While walking back to the vehicle form the mailbox, the vehicle starting backing up a hill on its own.i had to run next to the vehicle, hanging partially inside the cab, to attempt to shut off vehicle.vehicle would not shut off. I had to push down emergency brake with my hand in order to get vehicle to stop. Vehicle also has used active braking feature and the active braking alarm has sounded to inform me that i was too close to a vehicle, though there was no vehicle in site (this has happened 3 times). Vehicle randomly starts on it own.vehicle also remote starts on its own.sometimes the vehicle states it is not in park when it clearly is in park.vehicle has went from park to drive on one occasion as well. The vehicle back hatch opened on its own while driving down the highway.my belongings fell out all in road.my husband was driving the vehicle at the time. Vehicle fails to accelerate correctly when i press the gas pedal intermittently, sometimes from a stop but usually from a slow speed. This causes other drivers to come close to rear ending me because i am going slower than the speed of traffic (because my foot is depressing the gas petal but the vehicle is not reacting). Chrysler has sent an inspector to inspect the vehicle, and he found nothing.this vehicle has serious safety issues. I reported them 3 weeks after purchasing vehicle, but chrysler will not buy back vehicle. They have implemented safety features on the 2015 for some of these exact same issues, yet deny the issues existing.
There is water pooling in my race track lighting and i hear this is a common problem and a $1000 to repair
Water inside rear taillightassembly from rain.
Tail light flooded with water and it's not covered under warranty. 1100$ part
Water entered the tail light(not through any cracking but through the seals on the sides of it) and caused portions of the light to burn out. About 3 months after this the tail light was cracked but caused no more water than usual to get in. The crack was completely repaired and water still comes into the tail light through the seal on the sides of it if it is parked outside in heavy rain. It is embarrassing and unsafe to drive at night when portions of the light do not work. We noticed this about 7 months after the car was purchased when it was parked in a parking lot during heavy rain. During light showers, it does not do this or when driving but if the vehicle sits in rain for a long period of time water starts to build up inside presenting the need to remove a bolt and drain the light(which we do). This also happens when washing the vehicle. You can spray right where it was cracked and no water gets in but if you spray around the sides of the light water starts entering. This has been happening since 2016 but we do not know the exact date but it would be about mid january 2016.
Water pooling in the lower section of taillight also condensation in the upper part of the taillight
The tail running light is out, after looking at the affected area, this isdue to water being inside the lighting area.we have seen other complaints about this in other durango's.dodge wants to charge us to replace this.this seems to be a defect and we are not willing to pay for such a repair.water inside a running light is clearly not the consumers fault.
Rear taillights (referred to as racetrack lights) have already been replaced once for leaking and burning out.the replacement lighting is having the same problem, filling with rain water, and burning out the led lights
Rear tail gate tail lights fill with water when exposed to rain or carwash.light assembly contains no seal and no way to drain water or vent vapor.collected water could cause a short disabling running lights, brake lights, license plate light or fire.this is a known manufacturing defect to dodge yet no recall has been issued.issue could affect safety and/or citation from law enforcement.
Water has pooled up in the lower right led housing and shorted out the lights in that particular area. At one point the whole led strip went out on the lift gate. I didn't know it happened until i smelt a strong electrical fire smoke scent and started looking around to find the source. Water continues to pool on both sides of the led racetrack taillights.
The contact owns a 2014 dodge durango. The contact stated that water was entering the rear race type led lighting. There were no warning indicators illuminated. The vehicle was taken to fox negaunee chevrolet buick gmc (705 us-41, negaunee, mi 49866, (855) 509-9547) where it was diagnosed that the led panelpart number: 6815 5950 ai needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided case number: 35451117. No further assistance was provided. The failure mileage was 79,780.
Water collecting inside racetrack led taillight causing taillight to not be operable. I do notice water pooling inside the light fixture every time it rains. I have to open the rear hatch and the water will slowly start to drop out.
I reside in massachusetts, where winters can be long and harsh. Either raining or snowing. I purchased my 14 durango with 29k in mileage back in june and around december i noticed there to be a puddle of water moving back and forth in my left side light that is attached to the tailgate (not the brake light). Maybe a few days later a few of the led lights burnt out and i now have no lights on the side.i have since tried contacting the dealer and the company that i have an extended warranty through and neither of them will fix nor replace the led strip of the racetrack light. The light itself costs aroun $1,000 and i shouldn't have to worry about something like this. I shouldn't have to keep my vehicle in doors while it rains or be concerned about the safety of my daughter if anything were to catch fire due to electric unit hitting water. I have since joined a dodge durango page on facebook bringing the matter up and a lot of people have experienced the same issue. This should be a recall and fixed immediately. If dozens upon dozens of people are experiencing this from2014-2016 dodge durango's i think something should be done about it. I bought a farely unused car in which i put $4,000 down and now 7 months later i have to pay $1,000 for an entire light strip that should never get water in it? it blows my mind that i have to worry about something like this. Please help us durango owners.
I own a 2014 dodge durango that has water pooling in the center tail light. I had it replaced 1 year ago and the same problem again. Started collecting water and shorted out. It is an expensive part costing about $1,000. Chrysler will not cover the costs or admit it is a quality issue, although they are on backorder and hard to get. Seams like this is a pretty common problem.
Rear raceway taillight has partially gone out.from what i've gathered, this is a common problem with this vehicle due to an engineering design flaw.water is allowed to penetrate, shorting out raceway light, decreasing visibility from the rear, particularly in adverse and low visibility conditions. This manufacturer flaw should be addressed, corrected and replaced by manufacturer as it is a safety issue.
The whole taillight that goes across the back of the trunk is getting water inside of it. There's a pool of water on the left and right side.
Portion of brake light (known as race track lighting) that is located on rear hatch portion of vehicle has been infiltrated by water due to faulty gasket material and rendered portion of light inoperable. Entire assembly must be replaced at a cost of $1100 at dealer. Have mopar maxcare warranty and will not be covered. Also spoke to dodge customer care and they could not open a case on it due to the age/mieage on the vehicle. This has been a reoccurring issue on 2014+ dodge durango's as well as other models that use this racetrack lighting. To reiterate, the light is not damaged on the exterior in any way, was not modified by anyone in any way.....it is an inherent flaw in the design of he lighting and gasket used to keep it water proof that caused this failure.
The contact owns a 2014 dodge durango. The contact stated that the rear passenger side brake lights failed to illuminate. Upon inspection it was discovered that the led light bulbs were blown due to water intrusion of the taillamp assembly. The vehicle was not yet repaired. The local dealer was not notified. The manufacturer was notified. The failure mileage was 20,000.
Rear led raceway taillight fill up with water. Part of the light is dim and cannot be seen
I have water collection in the bottom of the racetrack tail lights.
I have had issues with the rear lighting on my 2014 dodge durango limited allowing water to leak inside of the lights. The rear racetrack tail light has gotten water inside of it causing some of the led lights to stop working. One of the license plate lights has also gotten water inside of it which has caused it to stop working. From some research this looks to be an ongoing issue that customers are having with 2014 and newer dodge durango vehicles. This is a safety concern that may cause even further damage to the vehicle's electrical system and lights that are needed for safety reasons.
The tail light track across the tailgate continues to take on water. I first had it replaced in april 2018 at which point i was told that it's about $1300 fix but was covered under my warranty. Fast forward and early 2020, replacement has same issue with condensation. It was replaced again and i was told if there were any issues that i would be paying out of pocket as i was past the original 2 year warranty replacement. It is now a year later and the 2nd replacement is having the same issue. This is three taillight fixtures having the same issue. Dodge needs to pay for this. Essentially i'd be paying $1300 every two years to replace at this point or have burnt out electric components because of the water. A $40k vehicle with 64,000 miles on it.
Condensation was seen forming on inside of lift gate tail light.the next day, water was found pooling inside lift gate tail light assembly.two days later, the tail light adjacent to the pooled water went out.the vehicle was parked outside and stationary at the time of discovery.
Water and condensation is trapped inside the rear brake lights.i think the name of this is called "race track" tail lights.water is stuck in there and has burnt out one side of my led light. It just sloshes around with no way to escape. The other side is submerged too but hasn't yet burned out.the entire piece has to be replaced and its very expensive.the part is on "national back order".i'm sure it wont pass inspection and i could get a ticket for it.my durango is not under warranty any more as i just hit the 3 year mark and i am sickened that this part is over $1000.i wish this would be a recall for faulty equipment.
3rd generation dodge durango, 2014 with the track tail lights, water from either rain or moisture get into the drivers rear tail light causing it to not work. Ive been stopped several time by the police. In 2015after driving the car for 1 tr the light went out and the dealership replaced it under warranty, in 2017 the light went out again and the car in now out of waranty and the cost to replace it is $485.00 +/-. 2019 and it went out again and after telling the dealership about the defective light they will not change it as chrysler says its not covered even tho they know its defictive .
Water leaking into racetrack tailights on rear of durango. They shorted out now not working 1k to replace!!!!
Water leaked in and accumulated inside the rear "racetrack" led taillight assembly, causing failure to led lights on the driver side of the assembly. The design of this assembly is clearly flawed due to thousands of reports of this happening. Dodge quoted my $1100 for the replacement part. Absolutely ridiculous.
Racetrack tail light assembly has water inside and bulb has burned out
The tail light has retained water due to product defect causing the tail light to burn out which is a safety hazard.
Rear tail light failure with low mileage on vehicle. Running and brake lights stop working. Likely due to water intrusion causing short in electrical system.
The rear tail lights assembly on the tail gate fills up with water causing the lights to burn out. This is a safety issue as the lights fail to operate and could cause a fire hazard with lights submerged in water. The sealant used around assembly has failed so badly that water gathers in the tailgate and pours out as tailgate is lifted which will cause premature rust and failure of tailgate
The contact owns a 2014 dodge durango. The contact stated that water leaked into the rear racetrack lamp assembly, which caused several led lights to malfunction. The failure was not diagnosed or repaired. The local dealer was not notified. The manufacturer was notified, but no solution was offered. The failure mileage was 45,000.
I'm having issues with my trunk led lights. It's not working properly water leaks inside the light and it's cause the light to go out. I researched the problem and it seems like a lot of people are having the same exact is
Racetrack tail lights burnt out from normal use because the part suffered a common manufacturing defect. This part is flawed and needs to be redesigned and issued a recall to all racetrack owners.
The tail light on the hatch back door fills up with water and the led burned out. This happens when it rains or car washes.
Water is entering into my racetrack taillight and staying there at the bottom right of my lighting unit anytime it rains.this is causing my left lower racetrack lighting to flicker on and off.dealership trying to charge over 1100 to replace the whole unit.
Rear race track lighting taking on water when it rains.ed lights have shorter out.happens when vehicle is exposed to wet and rainy conditions or carwash
There is water getting into the passenger racetrack tail light and back up light on my durango.the led's are starting to go out.
On the rear center light aka"race track light". The light gets water into it and burns out the leds. This happens whenever you drive in the rain or get a car wash. There is no recalls on this and many others have the same problem.
The lift gate tail lamp housing is full of water because when manufactured the housing was not made to be water tight. This is a very common issue in this vehicle and affects not only the lift gate tail lamp but also other aspects of the vehicle's electrical system. I have several lights that have shorted out because of this issue.
Water is entering the rear track lighting and it has shorted out.this happens when it is stationary.
The backup light assembly is this vehicle fills with water during rain or car washes, speed is irelevant.the water shorts out the led lights, causing them to fail.the assembly is supposed to be water tight, therefor there is no way for the water it collects to drain.therefore, the metal components of this assembly are also beginning to rust due to the persistent presence of water.replacing this failed assembly costs $1,300.this component should continue to be water tight on well maintained vehicles, such as mine.this failure feels like a flaw in the design of the original part.dodge should replace these failed assemblies at a much more reasonable price, or free of charge, due to the fact that the component is designed to last the life of the vehicle, and certainly isn't for me and many others.
The contact owns a 2014 dodge durango. The contact stated that the tail lights retained water, causing the lights to short out. The vehicle was taken to rairdon chrysler jeep dodge ram of marysville (360-653-5664, located at 16610 smokey point blvd, arlington, wa 98223) where the tail lights were replaced; however, the failure recurred 19 months later. The dealer stated that the warranty expired. The manufacturer was made aware of the failure and confirmed that the warranty expired. The vehicle was not repaired. The failure mileage was approximately 38,000.
Water in rear lift gate light rail. Caused led lights to burn out.after reading the forums it appears there could be a widespread problem.i have attached photos of the light rail with water in it
Water collects inside the tail light assembly whenever i drive in rain or go through an automatic car wash. Recently i noticed there was several ounces stuck inside the assembly on both sides of the tail light assembly mounted on the taillight and part of the led light "track" is out. I removed 2 bolts that attach the light and water poured out for about 20 seconds. I am concerned this will progress and more of the tail light will go out. The led lighting is no user replaceable.
Rear racetrack light bar. Water inside the housing.
The rear taillights accumulate water and have no way to weep/drain. This is now a safety concern due to the fact that the taillights have failed.
The design of the 'racetrack' style taillight assembly allows water and water condensation to accumulate within the assembly. This has been replaced under parts warranty for my vehicle 3 times. If these taillights are not warrantied the cost to replace is prohibitive, resulting in many vehicles with reduced rear light visibility.
Rear track lights accumulated water resulting in light flickering possibly shorting out.no idea how no physical damage to vehicle.
My dodge durango rear racetrack tail lights have filled with water continuously and blown the lights in the assembly, when they are flickering it has given drivers behind me a false visual that i was turning and has caused them to try passing me and almost caused at least one accident with myself and son. It is very costly to replace the lights which have been replaced 3 times now. I have seen many durango in my area the same way. Eventually this is going to cause a serious if not fatal accident. Everyday before my wife or i leaves with the truck we have to check the rear lights and due to the near miss when the assembly fills up with water we don't drive it until the lights are fixed.
Rear center "racetrack" light takes in rain runoff and condensation forms in the low sections on the driver and passenger sides of the racetrack, causing the leds to burn out.
Seatbelt for driverno longer retracts or locks when brake is applied. Doesn't retract back when vehicle is off and seatbelt is removed just flops. Back lift gate opens and then closes and suspends halfway will hit your head if you're standing under it. Interior overhead lights do not turn off while vehicle is in motion and running. Don't turn off for about 5-10 minutes after vehicle turned off and is locked.
Water getting into the rear hatch light [bar] on lift gate, causing the l.e.d. Light to burn out. Seems to be not sealed properly from factory. Whether it is sitting, or mobile, the water still gets into the assembly.
The hatchback tail light went out because water gets inside and doesn't drain.the whole back brake light has condensation.the bottom left part of light went out (shorted), but in time the whole brake light assembly will go out.this will be a safety hazzard and dodge will be responsible if it is not fixed by recall.
Water fills up in the liftgate section of the tail light on both the right and left side.
License lamp and a portion of the race track brake are out due to water leakage. No apparent damage to taillamp. License lamp socket is melted
The rear hatch taillight/brake light assembly, also known as the "race track" light, collects water somehow inside of the assembly. I have found water inside of the assembly after any volume of rain, be it a drizzle or a downpour, and after any length of carwashing. I'm not talking about a small bit of water either. Due to the water accumulation in the assembly, part of the led assembly has now gone dark. Due to the shape of the light the water accumulates in the bottom corners of the light and just sits there until a bright sunny day comes along to evaporate the water. Which still leaves a large amount of condensation inside of the assembly. So it is just a matter of time before the whole assembly goes dark and quits working, that's the best case scenario. I have read on every mopar, dodge, and durango specific community forums and message boards that this is not a one off issue. It seems that 90% of durango's with this light assembly have the same issue. With some cases reporting visible smoke coming from the assembly due to a catastrophic failure from extended water damage, complete light failure, and many other issues caused by shotty manufacturing. To have the assembly replaced is no cheap venture. The light assembly alone runs around $500 or more, depending on the condition, plus i'm figuring another $300 to $600 in labor cost on top of the part cost. None of this work is covered under any of mopar, dodge, or chrysler warranties. Even the bumper to bumper warranty i paid roughly $4,000 for.this situation has numerous saftey concerns from no visibility at night for the driver's behind to a serious fire hazard with electrical equipment constantly in water. I hope this issue is remedied before my vehical or anyone else's vehical has melting taillights or another vehical wedged in the rear from my rear lights burning out. Please research all the forums out there.
Standing water in the race track tail light for the 3rd time in 3 years. Dealer has not found the root cause, just keeps replacing it.causes the tail lights to flicker on and off.
Rear led litigate light collects water inside unit and burns out the led.this the third time it had happened. Light was replaced twice already.
Takata recall: when i first bought my vehicle i noticed that there was water pooling inside the rear racetrack lighting in the bottom right corner.a portion of the racetrack lighting was going out due to the water. Luckily the dealership was willing to replace it for us and did (so they say). We've had the new one in for about a year and just recently noticed that there is water pooling across the entire lighting now. A bigger portion of the light is starting to go out on the right side again and i'm afraid that it will start to affect the rest of the components on the hatch. And i'm assuming it will soon go completely out.
The tail lights on this car keep going out because they fill up with water.the license plate lights go out often as well due to water filling up.attached is a picture where you can see the bottom left starting to go out and now the whole light and both license plate lights are out a few days later.the light assembly was replaced a year ago at the dodge dealership
The "racetrack" light on the liftgate isn't sealed and water gets in to it causing the led lights to burn out.
The center part of my rear tail light keeps letting water get into it causing the light to short out and has caused electrical problems in my vehicle. This is an issue caused while the vehicle is in conditions that allow water to enter because of a default part i.e. Snow, car was, rain
Water leaks into the tail light housing causing it to pool up in the bottom and kill the led's. Really bad in the snow. You can see where the led's have started to die in the attached picture, the bottom most led's on the tailgate.
The racetrack tail light will fill with water during a rain storm causing the rear running light to go out. This could pose a serious safety issue if the running lights go out at night.i started noticing this problem on or around 4/12019 and has progressively gotten worse. Doing research has lead me to several posts on the internet with others having this same issue. Here is just one of the many link talking about this problem.https://www.dodgedurango.net/forums/durango-discussions-2014/42937-poll-water-tail-light-2014-a-26.html
Tail light is collecting water and part of light has burnt out
Track lighting on the rear door is not sealed and water gets into the light housing and the rear camera as well as the license plate lights. Some of the lights in the track are out and i have to keep replacing the license plate lights. Water is just sitting on the lights so they burn out. I'm afraid this might start a electrical fire in the rear door or my rear lights will just stop working.
Tail light and center lift gate lights are pooling with water and causing dark spots in the track lighting and other lights to fail. There has been no damage to this vehicle. This is the factory light assemblies and there have been multiple complaints of this happening with the 2014 and2015 dodge durango
Rear racetrack lighting has filled with water from rain and shorted out the l.e.d's.
The taillights on this model are called "racetrack" lighting as deemed by dodge.these lights are all led and run the entire width of the vehicle.over time, it appears that the material used to construct the assembly develops cracks.the assembly may also allow water to enter the unit and pool.eventually, this will impact the led components of the unit thereby rendering the vehicle a safety hazard as the taillights will no longer be as effective as designed due to unit failure.
I purchased a 2014 dodge durango 6 months ago and have had multiple issues, all issues that i have found to be all to common by searching the issue online. The following issues have occurred with my vehicle along with many other similar customers have experienced:rear hatch tail light leaking water,ground wire under hood corrodes and brakes off, rear suspension makes wobbling noise when going over bumps, and rear climate control does not heat properly. These issues are very serious and need to be addressed and recalled by the manufacturer before serious injury occurs.
The tailight is not water tight and water leaks in and pools on the bottom. This water shorts out the tailight and causes it to not light up at all. This short circuiting can also cause multiple other issues for things unrelated to the tailight, causing other systems to short.
Rear back end lighting is not working which is dangerous while driving at night.dealer wants over $1200 just for the part and even with a chrysler lifetime warranty it will not be covered even though it is a covered part.there is no damage, it is just not working and is cost prohibitive to fix even thought the part is covered by the extended warranty.i'm afraid i'm going to be hit from the rear end at night.
Rear taillight led bar went out after water entered the light bar through small openings and defective weather stripping. The lights on the durango are not sealed good enough to prevent water from entering. The light and the rear camera stopped working for the same reason. This is a defect that originated during production and can cause an accident. The consumer should not be responsible for replacing these parts every couple months because of water damage
Tail light is taking up water and condensation that is mostly pooling along the driver side. Bottom lights in turn have shorted out.
The racetrack tailgate light leaks and a large amount of water gets inside after anytime its left in the rain, or after a car wash.this will build up and cause a short.this also freezes in the winter and will eventually crack the entire expensive tailgate light. This racetrack light needs to be replaced.
Tail light has water in it. May cause assembly to fail.
Rear light bar has shorted. There is water inside the assembly
My rear racetrack light started filling with water. Shortly after the right side went out. Called my local dodge dealer and was told i'd have to replace the whole piece which is $800.00+. This is ridiculous to have to replace the whole thing. Sounds like a design flaw to me. And when i researched this issue; it seems to be a regular thing for durango owners. Wish mopar/dodge would offer some assistance with this problem.
2014 dodge durango tail light assembly not properly sealed when manufactured and allows water to enter and ruin circuit board for led tail lights. I have electrical engineering degree and this is not a bulb burned out. The leds circuit board is what's damaged not the leds. Dealers say warranty does not cover bulbs. But this is a whole tail light assembly that was not sealed right from the factory. It cost $1100 to replace . This is a defect not normal wear and tear. There are literally thousands of people online with same issue.
Water leaked into the rear "race track" light assembly that is on the rear lift door. A section of the lighting no longer works. Not covered under warranty. Believe it has been leaking in slowly over time.
This has happened twice, the first time was a month or so ago but it happened again last week and the wound was much worse. The exposed edge of the left and right rear brake light are extremely sharp and exposed anytime the rear hatch is open/up. I thought about making a video showing how it could peal and apple or watermelon skin. My right arm has a short 3/4" scrap (1st) and now an almost 3" long scrap that is taking its time to heal. If your skin touches those edges and has any amount of force it will scrape the skin. This happens during unloading if a package shifts while unloading.
The contact owns a 2014 dodge durango. The contact was concerned that there was no oem replacement option for the headlight assembly on her vehicle. The contact took the vehicle to the dealer (safford chrysler jeep dodge ram fiat in winchester, va, (540) 667-5532) to have the headlight assemblies repaired. The manufacturer was unable to provide replacement oem light fixtures because the parts were no longer in production. The dealer installed aftermarket headlight assemblies, which failed to attach properly to the vehicle's bumper. The manufacturer was notified and informed the contact to work with the dealer. No further assistance was provided. The vehicle was not properly repaired. The failure mileage was not available.
Ractrack light stop workingrear tail light "racetrack light" burnout thanks to a water leek in to the light this is a manufactor defect the price to replace this light is more then $1,000 dollars
Led sign her tail light fills up with water and shorts out the led bulbs there's no way to change the led bulbs have to replace the whole thing
2014 dodge durango citadel 5.7 liter rear racetrack led lighting burned out at lower right side bottom.it appears water has entered and burned out the led bulbs in that area.
When we first brought the vehicle home from the dealership we noticed that there was water pooling inside the rear racetrack lighting in the bottom left corner.after a day or two the racetrack lighting went out due to the water.luckily the dealership was willing to replace it for us and did.we've had the new one in for about 6 months and just recently noticed that there is water pooling in the bottom right corner of the lighting now.the light is starting to flicker and i'm assuming it will soon go out.
Rear center taillight shorted out due to water leaking in due to manufacturing defect.
Tail light has gotten water inside twice from rain can't keep fixing this issue
Water inside racetrack light
Noticed water inside the center rear taillight.took the lower corner bolts out and tons of water pours out any time the car gets wet (car wash, rain storm etc).parts of the led light are going out because of the water intrusion.i make sure to drain the water whenever the car gets wet, and to not turn the lights on when there may be water inside the housing.of course, you can't replace the bulb inside, you have to buy an entire center taillight for over $1,000.00!!!wont be long and the entire light will be burnt out.now, since i live in wyoming where we have nasty winters, and the water intrusion keeps getting worse, the water has frozen inside the taillight and cracked the lens, creating more water intrusion!terrible design.i have read hours of forums about this issue. It is very very common on 2014-2019 durangos. There is no fix for the issue.some have gotten extended warranties to pay for a new taillight, then, a month later, they have water inside the light and a burnt out light again.what happens when the light goes out and i am in the middle of a nasty blizzard; i can't go buy a new bulb to put in it and i definitely can't go buy a new taillight at $1k just to have it do the same thing.dodge needs to fix this issue.the lights need to be recalled and replaced with a reliable design.
The light on the rear hatch fills up with moisture and the leds that provide the light source are blowing out.
Water leakes into the rear "race track" light assembly that is on the rear lift door. Vehicle is stationary when problem is notced. I have to remove bottom bolt on rear of assembly to drain water and then it fills up again. A section of the lighting no longer works. I have had intermitted times where all rear light are out( no brake/ turn signal)not covered under warranty. I have notice many vehicles with same problem and have seen many complaints thru many websites. There is no fix offered thru dodge except purchase replacement part for $1200.
A section of the lift-gate racing lights is out.it is a sealed unit so you have to purchase the entire racing light assembly. It is extremely expensive, approximately $1200 just for the assembly itself.after some investigation it appears this is a common problem with dodge durango's. Water enters the sealed unit (apparently because it is not sealed properly) and causes the led light to burn out. Given the common occurrence of this issue dodge should issue a recall to fix this problem.
We noticed water pooling in the center tail light assembly on the passenger side about three months ago.now that portion of the tail light stopped working.after doing some research, this seems to be a common problem with this vehicle.
The contact owns a 2014 dodge durango. The contact noticed a puddle of water underneath the rear passenger side of the vehicle. The contact discovered that water had leaked into the rear race track light assembly. After removing a bolt from the assembly, the water was drained from the vehicle. The cause of the failure was not determined. The dealer and manufacturer were not notified of the failure. The failure mileage was 94,000.
Rear race track light water inside and led light out. Can not get sticker. Moisture in license plate light have had to replace three times. Can not get sticker.
The passenger side headlight lens fogs up with excess moisture/water and decreases visibility. The only way to temporarily fix it is to remove a bulb and let it dry out. This occurs when the vehicle is stationary and/or in motion.
The passenger side tail light and the center tail light (mounted on tailgate) fill with water.this results in the passenger side tail light often not working.the center tail light is occasionally totally inoperable and now has leds permanently burned out in the lower portion.neither tail light fixture has ever been damaged and the problem with each one appears to be the result of manufacturing (or design) defects.
Led light onone side of the lift gate is out possibly due to water inside of the tail light need answers.looks like there are many complaints about this problem.
Water and/or condensation in rear lift gate taillight is causing the led light to start burning out.this seems to be a manufacturers glitch as i have seen this in several other durango's on the road, and a few of the newer style chargers (same exact burning out location).working with the dealership they have ordered the replacement part (extremely expensive and will fight with chrysler on this defect) as from a mileage standpoint i am out of warranty, and will attempt further reimbursement for these expenses, however the part was ordered back in the middle of march 2017, and is still on back order as of 4/26/17 with no release date.this sort of back order tells me they know there is a problem and they don't have the supply for all the others with the same issue!
Under normal use the rear tail light was found to have an inch of standing water. During this time the led tail light (race track) section(s) we're not working properly and/or out totally not producing light.this is a safety concern.
Rear lift gate tailight has water in it for the second time in two years. The entire light assembly was replaced in dec 2016 and here is is just over a year later and the replacement light that was replaced by a certified dodge dealer and the gasket has failed again.
Water easily fills the back tail light and starts to crack. The lights are very expensive and not covered under warranty and it seems as though it's a common problem with no point to pay the money to replace since it continues to happen. The headlights seem to also get water in them. The lightbulbs burn out quickly and need to be replaced this is a massive safety issue that needs to be addressed
Rear racetrack lighting gets damage due to the poor insulation around the housing.part of the lightingdoes not work and can cause visablitiy of other drivers to see the vehicle. Dodge has not recall but it should be since it cause failure in a state inspection.
Water in tail light causing lights to not work
The rear sensor beeps non stop even though there is nothing behind it. I took it to the dealer and they said that they couldn't diagnose it even though i sent them a video to show them what i had been dealing with. I have also been dealing with the key fob, every time i go to lock my car it beeps once to lock and after the first beep it beeps 3 times and then unlocks my car. When the car is on and i go to open the driver side door, even with the key in the car, the car beeps and tells me the key fob is not in the vehicle. The race track light was beginning to fog up and with time we started to notice that it was filling up with moisture. It filled up to about and 1" and we managed to release the water but part of the race track light is burned out now. I still have the warranty but the dealer said that those lights are not covered and the pricing would range from $1000-$1200 to fix.
First issue is back racetrack lenses is full of water causing bulbs to blow out.secondly,and most scarey was driving at 50 mph and car starts making loud noises on dash(that alone scarey enough to create a crash)but the looses power and barely can steer vehicle to side of rt.27,then started back up.i am a single mom of 2 boys,(one which i rely on this vehicle to transport to many doctor appointments.)last thing i need is a horrible accident.please listen to all these complaints as if itwere your family and try to address the safety of your consumers.
The durango's rear race track tail light assemble fills with water causing a short.vehicle has failed a pa safety inspection due to the hazard.
Driver side headlamp. Ballast assembly defect and missing headlamp seal. Dealer says the problem is not the light but the who;e assembly needs to be replaced for $2600. Looked online and many others have the same problem with the drivers side headlamp.
The entire brake light (panels) had water leak in them causing water to back up in plastic cover shorting out the break lights and causing condensation on the rest of the brake panels. This happens when it rains or car is getting washed or any time water touches back brake lights.
I purchased a 2014 dodge durango on nov. 2017. I returned the car 2 days later because of the tail light had water in it and the part of it was not working. The dealer replaced the tail light. Shortly after that the rear camera and license plate lights were not working and water got in the tail light which caused it to flicker while driving. The tail light eventually stopped working. The dealer referred me to a dodge dealer that eventually replaced the tail light in march of 2018. It is now february 2019 and part of the tail light stopped working due to water that seeped in the tail light. I've had the tail light replaced twice in less than 1 1/2 yrs of ownership and now the tail light needs to be replaced again.
Rain water gets into rear tail lights and causes short in tail light. Light burns out and needs premature replacement due to leak from water. Due to safety issue with lights being burn out while driving in rainy conditions, especially at night, is a large safety issue which can result in accident. I do not want to be rear ended due to this safety issue, especially with my 1 year old daughter and wife in the vehicle..
There is water coming into the back "racetrack" lights, causing leds to go bad, causing burnt led lights. And bad visibility
The rear tail light located on the tail gate of the durango collects a large amount of water during any rain. This happens if the vehicle is stationary and/or in motion.bolts in the tailgate have to be removed to drain the water. If the water stays it will short out the lights and they will no longer illuminate.
2014 durango racetrack lights on the lift gate have water in them. The water has shorted out the leds on one side already. I am concerned this will lead to more leds shorting out creating a hazard for other drivers at night. Additionally, i am concerned for the overall safety of the vehicle as there may be some additional electrical system damage due to the water. This is a part that is not serviceable. I could not have done anything to prevent it. It is a manufacturer flaw. It is an exterior part and should be sealed to prevent moisture, much less water, from collecting inside of it. There is no damage to the part that is visible for water to enter. I fear the lack of leds operating will prevent the vehicle from passing state inspection. Dodge customer service and dodge dealer state there is no coverage. The dodge dealer quoted $1233 to replace the part. Vehicle has 90k miles. I noticed the problem when the vehicle was in my driveway. Leds not working was noticed 12/30/18
Water in the tail light( track light/ led). Just replaced 8 months ago by dealership. On drivers side lower led has a cup of water from the rain.this is the second time. First time, turned dark and light went out after buying 2 months later.3/15/19
There is water build up in my liftgate rear tail lights. It caused my light to go out and burn out.
Water is getting into the rear tail light mid section that goes all the way across the rear hatch causing the lights to burn out.
Continued and persistent water infiltration into rear 'racetrack' tail lamp assembly. Occurs during all situations, whether stationary or driving. Water can be drained by removing lamp mounting bolts, but damage to internal lamp has already been done and this does nothing to prevent reoccurrence.
The racetrack tail light is not airtight so water gets inside the lamp. This caused an electrical short on the led boards and smoke filled my car. I contacted dodge and they said there was nothing they could do for me. My insurance accepted it as a claim and i had the lamp replaced. The old lamp was intermittently lit before going completely out.
Water is in the lift gate light assembly. This caused the led light to quit working on the lower left. With the lights not working per pa state inspection this fails the safety inspection. I took notice of water on the inside of the lens and then a few days later the lights quit working. I started o remove the light assemble and when i pulled out the bolts, water just flowed out of the light. Once looking into why i found much of the seams coming apart allowing water to enter the fixture. To buy a new light fixture it will cost $1150 from a dodge dealer plus 1.5 hours labor to install at $90 per hour. This is 1/20 of the price of what i just paid to buy this used.
The rear center "racetrack' lights are taking on large amounts of water. The left lower side of the light panel is now inoperable and leaves a dark spot where it should be illuminated. Prolonged exposure to moisture will continue to burn out lights and eventually make the rear lighting inoperable. The vehicle has no damage to the exterior.
Rear racetrack lighting leaks and led's are burned out
The rear lift gate led "racetrack" taillights can become filled with water. This appears to be a common problem with many. Water in the tail lights can cause a short which could be a fire hazard. Tail lights may also stop working with is also a safety hazard. Vehicle owners that are outside factory warranty are forced to pay over $1,000 to have lights replaced. Vehicle was parked in driveway overnight during heavy rain storm. Please view more affected people in the following link http://www.dodgedurango.net/forums/durango-discussions-2014/16295-water-led-light-assembly-lift-gate.html
The rear liftgate "race track" light assembly badly collects water. I'm not talking condensation either. After a day of steady rain it almost fills both sides of the light. After one car wash it has about an inch of water in it. It happens any day, any time of the year when ever it's raining. I have to remove the two bottom mounting screws to drain the water out. Most of the leds have gone out and i swear i have seen smoke coming from the light once or twice. New from the dealership the light is over $1,000 and i have the extended bumper to bumper warranty which i have found does not cover the replacement even though it is a very widespread issue all over the web. The dealership told me for some reason some peoples warranty covers it and most are rejected. I feel this is a major concern since water and electrical components usually dont get along. I'm wondering how many vehicals must catch fire first before a complaint recall is issued? or do a few people have to be killed first? i personally know four people who have the same issue. This needs to be taken care of for the safety of the driver and all who follow behind us. Please read a bit on any of the durango forums, mopar forums, or even on your own database of complaints. I know there are hundreds on there because i read the forums and am putting in a complaint. The two pictures i'm attaching are from one car wash, just ten mintues of periodically having water run down the back of the car filled that much. Its unacceptable and you know it is.....so do something about it.
Led lighting bar on tailgate showed signs of moisture, and then lights went out completely, including the license plate lights. Vehicle was stationary, watched lights flicker, then go out when car was auto started.
Rear lighting will accumulate moisture inside housing eventually burning out led elements. This results in drivers being unable to see vehicle from the rear as well as citations for nonfunctioning equipment.
Water is/haspooled in the rear tail lamp mounted on the lift gate, causing the led's to not work correctly and short out on the passenger side. I am not alone by my research on dodge durango forums. This appears to be a universal problem with most owners whose led's are also shorted out. I am wondering why there has not been a recall, or, if there is, i would appreciate a replacement at no cost to me. The whole assembly needs to be replaced, as these are not repairable. I did not place water in this sealed unit, so how did so many of us get water in there? would appreciate and explanation of why i should have to pay over $1,000.00 for a factory defect?any reply would greatly be helpful.
The contact owns a 2014 dodge durango. While raining, water entered into the exterior tail lamps. Due to the water intrusion, some of the tail lamps failed to operate. The contact stated that some water also leaked from the tail lamp area. The airport chrysler dodge dealer was contacted and diagnosed that the tail lamp assembly would need to be replaced. The manufacturer was not notified. The failure mileage was approximately 28,000. Updated 10/17/17*lj
Water pooling inside left side of race track taillight on deck lid, noticed problem at 45,000 miles of use. One element is now burned out resulting in less visibility to other occupants on roadways. Safety issue please address.
Rear racetrack tail light assembly filled with water and shorted out smells like electrical fire
The light is not sealed properly therefore water has gotten into the bottom of my center led light on the tail gate. It has caused both lights on each side to go out. I am worried that this could possibly cause an electrical fire while driving or just in general when the car is on. My back up camera also has some issues at times and i wonder if water getting into the light has anything to do with this.
Water is collecting in the left side of my racetrack light on my 2014 dodge durango. The dealership and dodge as a whole has continued to blow me off for something that is a nationally known defect.
Due to water intrusion, my lower left corner led of the "racetrack" tail lamp has prematurely burned out.
2014 dodge durango led rear center hatch tail light. Part #mopar 68155950aj. Plastic light on hatch, cracked open, all the way through tail light, for no apparent reason. Now second crack has begun an inch to the left of first crack, but not all the way through yet. First crack is wide and allows water in when it rains, and when vehicle is washed.vehicle has never been in an accident, and i am the only owner, as i bought this vehicle new. This is a garaged vehicle. This is a terrible safety concern, as water in tail light, causes led tail light to fail. I reported factory issue with tail light to the local dodge dealership, where i bought the vehicle. They said it is an issue, but not covered under any warranty, and i would be responsible for all costs. Upon researching online, i found this issue to be widespread with all 2014 and newer dodge durango models. This factory default can cause loss of center led tail light, and reduce visibility to other vehicles on the road. Accidents may be the result of this factory defect. It is unknown when these two cracks originally occurred, as they are not fully noticeable upon a quick look or glance. The only reason i found out the tail light assembly was cracked, was i noticed it had an inch of water inside tail light.
While vehicle was parked, i noticed the "racetrack" style led tail lights, specifically the large section across the trunk, on my dodge durango were no longer working. I did an online search and multiple incidents regarding this same issue popped up. It appears a faulty seal around the tail light allows for water to enter the inside of the light causing it to burn out. The only fix for this is to replace the entire led unit at a cost of over $1000 which the vehicle owner must pay for. The replacement of the led light does not fix the leaking issue allowing for the light to burn out again.
The contact owns a 2014 dodge durango. The contact stated that the exterior led lights and reverse lights seized without warning for approximately three months. The contact looked inside the light fixtures and found water. The contact replaced the exterior lighting himself, but the failure recurred. The manufacturer and dealer were not made aware of the failure. The failure mileage was 91,000.
Water pooling inside of tailgate lights causes leds to burn out. Which is a safety issue
The center lighting panel on the lift gate of the vehicle, is taking on water which can and will damage the led lighting, and could also generate an electrical shortage or in the worst case scenario generate an electrical fire.
My led light bar at rear of truck is taking on water and shorting the light. Clearly a manufacturer defect.
Burned out portion of race track lighting on rear of vehicle.
Rear 'racetrack' lights has water in it, and a section of it has already faded out.took to the dealer and of course not covered by my 'bumper to bumper' and the cost is $1300.i'm so irritated!
Center rear taillamp on tailgate is getting water inside of it that puddles and collects in bottom of assemble. Concerned that led units in the lamp may short out.
I was following a dodge durango suv in heavy traffic on eisenhower expressway going into chicago at dusk and the lights surrounding the tail lights and across the rear of the durango were so bright i could not see all the other traffic satisfactorily.i couldn't get ahead of the suv, so had to slowdown and change lanes to drop far enough behind so i couldn't see the irritating lights.the lights were so bright, i felt i was driving into headlights.
Water pooling in tail racer lights when it rains or goes through touchless car washes.
The contact owns a 2014 dodge durango. The contact stated that for the sixth time there has been water entered the taillight on the rear tailgate of the vehicle. The dealer dick's country chrysler jeep dodge 767 sw baseline st, hillsboro, or 97123, (503) 746-9621, replaced the lights for the sixth time. The dealer stated that the parts were covered under a 24 month warranty. The issue recurred again and the vehicle was taken back the dealer. The contact was informed that permission from the manufacturer was needed from the manufacturer to replace the taillight a seventh time. The manufacturer was contacted and informed of the failure. The failure mileage was 9,000.
Add mine to the many complaints about water getting into the tail lights that are in the hatch. Also known as race track tail light. There is a bug inside as well so the gap in this "sealed" unit must be huge. You can see the mosquito in img_6163.jpg. Also have trouble with water getting in the drivers side headlight about a year ago. I purchased this vehicle new and it has never been in an accident. This is an obvious safety issue when the water starts clouding the lens and/or starts shorting out the bulbs. These issues are not covered by the lifetime maxcare warranty. I tried uploading 4 photos. Hopefeully you got them all
Water has entered and pooled the rear "race track" led lights resulting in some of the lights not working.this defect results in lose of visibility to following motorists and potential for fire.dealer states car is out of warranty and not covered, estimated cost of repair is $1,200!!!i read there are numerous complaints filed about this.
The center section of the rear tail light assembly has water in it. A seal must have failed. Some of the led light is non-functioning.
Water in my 14 dodge durangorace track tail light
I purchased this vehicle in may 2018 and have since noticed water in the rear racetrack light that dodge refuses to fix. This has happened on many vehicles with this light causing the lights to malfunction and a repair bill of $1200.00.
My racetrack tail lamp is filled with water and the lights are starting to not work
Water pooling in rear tail light causing led to burn out. Vertical line crack in center of rear led assembly.
Headlights are unsafe.driving on low setting beams fall just in front of bumper. On high beams aimed at high trees.
The rear taillight on the deck light has encounter water intrusion causing the lights to fail and not illuminate.on this vehicle it has occurred a total of four (4) times.each replacement part has failed.this seems to be a recurring issue with the taillight assembly. Dodge is not covering due to vehicle age even thought this is recurring and the have had to the replace the light assembly four times. Research indicates that this is not an isolated incident but is being experienced by many owners of this product line.dodge is not taking responsibility due to the vehicle age, however the frequency of occurrence indicates a faulty product on their behalf and leaves the vehicle without the rear taillight assembly working.failure can happen at any time with no notice, leaving the vehicle vulnerable to rear end collision.
My tail light has a small crack in it causing it to leak in water and go out.this issue is not covered under my warranty however, its a known issue that should be recalled to fix.
Rear center racetrack led taillight is cracked from factory. It is holdingrain water and several led bulbs burnt out and backup camera quit working. To fix you need to purchase the complete unit which is non serviceable only replace for $1000.00 plus dollars .this is a common problem i found out for the 14 and 15 model years.
I have water pooling in both sides of my racetrack tail lightswhich is causing sections of light to fail. On top of that they have gone out completely at times but one small section has never come back.
Rear racetrack tail light fills with water. Looks like dodge overtightened the bolts causing the plastic to crack which leads to the main tail light to fill with water and short out. This causes the tail lights to not function making it a huge safety concern. Of course happens when vehicle is just out of warranty and dodge won't do a thing about it, it according to them is a me problem. I have seen other vehicles with the same problem. This racetrack design tail light system is a terrible design and a dangerous one.
The contact owns a 2014 dodge durango. The contact stated that the race track lighting on the rear of the vehicle retained water. As a result, the rear lights did not work properly. There were no warning indicators illuminated. The vehicle was taken to central avenue chrysler dodge ram (1839 central park ave, yonkers, ny 10710, (866) 671-0682) where it was diagnosed that the vehicle was built without a rubber seal over the lights. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to buy another light before they could repair the vehicle. The failure mileage was 137,000.
Leaking water in and around the seals of lights causing them not to work. Defective seals. These are in the rear. Already had to replace light in front for same problem about 1 or 1 1/2 years ago.
It has been raining and the lighting system housing unit has filled with water. I had not used the vehicle in several days. I noticed it in a parking lot.
Rain/road way water gets into exterior racetrack tail light causing shortage resulting in the light starting to go out. This is a manufacturer issue. The cost of repairing is over $1000.
Rear taillight collects water in the housing when it rains, snow or wash. Due to this defect know my rear tail light is burned out. This occurs when i'm stationary or moving. I read a lot of forums and it seems like a common problem with dodge.
Water/condensation has entered the racetrack lighting on my durango. Its currently the rear passenger side. The condensation/water has caused my rear lighting to not work and has begun rusting in the area. Safety concerns are ineffective, disabled lighting necessary for driving and cause an accident. Similar safety concerns have been noted by other owners of this type of vehicle
The rear racetrack lights keep taking on water! if i recall water and electricity don't mix! this was one of the selling features that caught my eye to buy this vehicle. But apparently this is a big problem with these lights and an expensive fix if it burns out.the tail light is fused with the plate light. So if the fuse blows you have no plate light which in my state is illegal.if the lights are out, there really isn't much illumination in the rear. I could easily get rear ended at night or cloudy out.
After a year of owning this vehicle i noticed the rear hatch break light was collecting water.this large cluster cracked down the very center almost as if the weight of the two ends was not supporting putting pressure on the center.once it fills with water all the lights that are submerged in water burn out.
My lift gate lamp assembly is retaining water which is causing electrical shorts in my tail lights.this is safety hazard in the state of hawaii which caused me to fail my safety inspection and i cannot register my car.
The racetrak lift gate housing has accumulated water and caused brake lights to malfunction.
The rear racetrack lighting on my 2014 durango takes on water when raining, causing rear deck lighting to fail. Dealer refuses to address issue and has no knowledge of issue. I am constantly draining water out of rear light racetrack.
When i remote started my vehicle. I came outside to smoke rolling out of my back hatch area. Upon further investigating the racetrack tail light had caught fire.
There is a leak on the led taillights. Water is now trapped inside my taillights. This is causing my taillights to short circuit making it extremely dangerous to brake and drive at night. I have heard from many other 2014 durango owners that this is a common problem.
Water collecting in inner (racing) tail light causing bulbs not to work.tail light is across the tailgate that opens to get access to the rear cargo area.
Rear race track lighting has water accumulating in the tail light assembly causing the entire light bar to short out.this has caused the license plate lights to stop working as well which are required by state law.estimate to replace by dealer is $1600
Left side of racetrack light is pooling water. Vehicle has 58,900 miles.
Our 2014 dodge durango rt awd taillight is taken on water when it rains or even going thru car wash causing light to short in spots which is a safety concern for possible fire hazards, wrecksthere needs to be a recall by manufacturer to have to replaced.
When it rains, water collects inside the racetrack tail lights of my 2014 durango. The problem exist on the rear of the part. The sponge-like gasket is disintegrating. I got it replaced at the dealer for 1,000 $ about 4 months ago, i got water again in the new ones. The led's are not working anymore when i turn on the lights on.
I have fallen victim to the infamous condensation/water in my rear taillights. This is obviously a design flaw. And now my family's safety is at jeopardy. Why must the consumer pay for your design flaw. I'm a mopar fan. But i'm highly thinking otherwise.
The contact owns a 2014 dodge durango. The contact noticed water leaking into the rear tail lights of the vehicle. The contact stated that the l.e.d. Exterior lighting failed to illuminate. The vehicle was taken to fisk auto mall (4599 fort campbell blvd, hopkinsville, ky), but was not repaired since it was not under warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 47,000.
Rear lights cracking and filling with water.rear racetrack led lights have failed, licence plate leds failed, and there are electrical issues with turn signals due to this.
Rain gets in the tail light and portions of the light do not light. I have seen many complaints online about this. It is a $1200.00 and it has happen again to mine. I don't know where or when it happens. I can see the water inside tail light.
Rear tailgate racetrack light has a leak.water entered the right-hand side and shorted out the led bulb.there is currently water in the light fixture.there is also evidence of black charring due to the electrical short.i have read numerous complaints about this issue on-line.
Because ofcondensation/standing water in the back racetrack light, the light is now burnt out and dodge is quoting me $1,100 to fix this issue. It is not covered under any warranty and there is not yet a recall. I contacted dodge regarding this safety issue and they have offered no resolution or suggestion to help. This is a wide spread issue affecting models year 2010 to present. I am honestly wondering how this has no been addressed yet. When i questioned whether the issue is being fixed on newer models, i got a very generic answer.
Rear running taillight assembly is not waterproof, this allows water to enter the led running lights. Now the running lights are starting to burn out and are not lit properly. This makes it unsafe the vehicle less visible and unsafe for travels.
I have water in my tail gate lights
Rear light bar began cracking on its own. Moisture and water is going inside of it and could cause a shortage. Contacted dodge but they state they can't do anything and i just have to buy a new one on my own but it is over $1000 new.
In july we approached our parked durango. My wife noticed the tail light was not as bright on the driver's side. I had remote started the car, so we could see the lights. Looking closer, we saw that it held water. I called the dealership and "googled" the problem. The dealership told me that there was no recall, and the warranty was expired. I was told that i could buy a new tail light for $1,200. I believe dodge intended owners to never (except in the case of a collision, or in other rare instances) need to replace such a pricey part, for the life of the vehicle. Hence the led. They offered no other remedy. This failure, on an essential safety element on the durango, has been noted by many folks on the web. I found a youtube video, which showed removing a few lift gate bolts would allow the water to escape, helping to limit the loss of more of the leds inside the housing. That worked, but is not a solution to the diminished lighting. We now have a small shower potential when standing under our lift gate. Lifting the tailgate removes water, which continues to collect during every rain, and each time we wash the vehicle. Leaving the bolts in a tray, inside the cabin, serves to remind me of this dilemma, and may allow insects to infiltrate the area. The water damage will only increase f there is no functioning seal, so at least, this provides an outlet (but only when i lift the gate). From my google search, i learned that the problem has also been noted on dodge chargers, and other products equipped with this same part, and the failure appears to stem from some micro fractures at the top of the fixture. This sounds like the manufacture of the light is flawed, poor materials were used, or assembly procedures have an over-torqued nut in that area. I sure would like some relief from this unsafe, and very expensive, situation.
There is water pooling in my back taillight bar.this has made the taillight bar go out.
Rear track light has moisture inside and a portion of the lights are burning out leaving dark areas.
Water continues to leak and pool inside the tail light and has caused some of the led bulbs to go out.
There is standing water in my rear taillight assembly. Thousands of other durango owners with the same assembly nationwide have experienced the same issue and chrysler refuses to recall the faulty part. This is a safety hazard as it has already burnt out the bulbs on both sides of the assembly.
My 2014 dodge durange center racetrack lighting took on water and cause an electrical smell throughout my vehicle. I couldn't locate the trouble area until this light burned out. At 46,000 miles, i feel this is an unacceptable issue to be facing. I wasn't aware of this is until researching just last night. If it is a known issue, i would have watched the trouble area or been proactive to reduce the possibility of reaching this point where it doesn't work with an estimated $1,000 to fix.
The rear tail lights of my 2014 durango are filling with water because of bad seals and the led strip inside is shorting out. I bought my vehicle 2 years ago and my dealership replaced the entire tail light assembly because of this issue and now it is happening again. They replaced it then because i noticed the issue the day i bought the car and they offered to fix the problem on their dime should it worsen. (it did within a month) the extended warranty i purchased does not cover this. This issue happened again 2 weeks ago. We have been having heavy rains the last 2 weeks and i noticed that the light began filling with water again. The vehicle wasn't moving, it was simply parked in my driveway or in the lot outside of where i work. My main concern is that it will worsen and cause either safety incidents because the lights can't be seen at night, or will cause me to be cited by the police for lights being out. I have been told by my dealership that the repair will be between $1000 and $1400 dollars because the entire assembly has to be done together because it is manufactured that way. I unfortunately can't afford to replace the light at this time because of the price. I did a cursory google search to see if anyone else has had a similar problem and found forums, videos, and pictures of people with both dodge durango's and late model dodge charger's having the same issue as me. I have included a picture of the rear of my carr from 2 weeks ago and my original dealership invoice for the first time the light was replaced 2 years ago. I also provided the url to one of the very first links that showed up in google by searching 2014 durango dead tail lights as well as an attached picture from a google image search using the same search.https://www.google.com/amp/s/www.dodgedurango.net/forums/durango-discussions-2014/42937-poll-water-tail-light-2014-a.html%3ft=42937&=1
The tail lights (commonly referred to as the 'race track tail lights) mounted on the exterior of the rear hatch constantly fill up with water which is burning out the lights.this is apparently a very common problem on these vehicles.this part should have been covered by the manufacturer.this happens any time it rains and in the seattle area that is very frequent.
Led tailgate light has leak in gasket allowing water to enter and shorting out the light.
I am writing to you regarding what i consider to be a safety issue with my 2014 dodge durango.i got into my car to go to work, started the car and as it was running i smelled electrical burning. I looked around the inside and outside of the car. I noticed the rear track lights had parts of the lights that weren't lit up. I looked closer and there was water in the lights.when i first viewed the vehicle, i liked the added safety feature of the back being lit. I am experiencing condensation and water collecting inside the lights, resulting in the lights failing. I know that many other durango owners are experiencing this same issue and have similar concerns. Please see carpcomplaints.com. I am asking that dodge recognize this manufacturing issue and design flaw, and have the tracking lighting fixed, at no cost to the vehicle owner.i had first contacted mopar/dodge customer care. The response was that my vehicle was out of warranty and also past some undefined 'small window' when dodge would assist with the cost of repair. Customer care reference #74976328.apparently dodge does not consider this to be a manufacturing defect. Again, i refer to the high number of complaints regarding this issue that are easily accessible on-line. And i have only mentioned one site. I would be interested to know how many such complaints dodge has directly received.the customer care email indicates that if dodge's 'on-going internal investigations' show this to in fact be a manufacturing defect, they will contact me. I have no reason to believe that general 'on-going internal investigations' will include an investigation into the rear external light issue.i am hopeful that this safety issue will be looked into.thank you very much for your consideration
The racetrack light on the rear of the vehicle was replaced in 2017 due to water seeping inside the light component. Less than one year later, the replacement racetrack light has filled with water and the light has stopped working.
The light on the liftgate collects water while raining. The water stays inside the light and has made the led lights go out where the water was collected. This happened twice now. The light was replaced by the dealer where purchased and within one year it happened again. The part is close to $1000 and from what i can tell it will just happen again. The design is flawed and really needs to be fixed. I have noticed multiple other vehicles identical to mine with the exact same issue. While searching for others who may have the same problem in search of a fix i have realized there is so many others with the exact same issue. I have also realized there is no fix. Anyone who has had this problem and replaced the light ends up having the problem again. I do not think this is fair to the consumer to have to spend close to $1000 every year to have a working light on the back of the car. I am submitting this in hopes something will be done to fix the design flaw. This issue is on my 2014 dodge durango r/t which i bought brand new. Like i said i have replaced the light once already and i do not feel like i should have to keep paying to keep a working light.
Water is getting in tail light (racetrack led lighting) and shorting out the led lamps.happens when it rains or goes through a car wash
Water seeps into the tail light assembly. Must be drained or lights will short out and also loss of led illumination.
Vehicle stalled on highway when going over 40 mph.water gets into left rear light and causes rear lights to go out.
Water in 'racetrack' gate light. This is the 2nd time. First was replaced under warranty. This replacement is over $1,000.00. Lots of consumers are saying they have this issue on the internet. We consumers need help on this. 2 lights in 5 years and now it's $1k???? come get real!!!!
Racetrack tail lights is not correctly sealed and water is coming inside, due to this the tail light had a shortcut and the dealership says the i have to replace the whole tail light and the rear camera, this is the second time i see water inside the racetrack
Water has entered the racetrack lighting component and has caused two sections to burn out.there has not been any compromise of the system as far as a cracks, breaks, or damage.
There is water in the rear tail light race rack. Must be a seal issue since the is no damage to the tail lights. Hopefully the lights don't go out before it is fixed.
The rear tailgate light is filling with water . After a rain storm or car wash theleft side of the light has water build up , i'm worried that it will be a safety issue, as part of the light does not illuminate.
Water pooling inside the led tail light housing. Light has already been replaced under warranty once and now the replacement light has the same issue. Internet show this is a wide spread issue with 2014+ durangos but no recall or action from dodge.
Rear left license plate light getting moisture in it. First one stopped working. Replaced with new one. Now this one has water. Not sure why only one is getting water in it
Water has pooled up in the rear track light and shorted out the lights in that particular area including my license plate light. At one point the whole led strip went out on the lift gate. I didn't know it happened until i smelt a strong electrical fire smoke scent and started looking around to find the source.the dealership states there isn't a crack but the water is getting in and this is becoming a know issues with these vehicles.
1st all of the interior lights wonā€™t turn off no matter what you do. Doors all closed locked still stay on while driving canā€™t manually switch them off2nd yesterday i went to pick up my daughter at school and the car all of a sudden just stopped running. It wonā€™t start. Before it would do that and i had to exit the vehicle and use the remote start. Tried it this time and it said fob deactivated and just beeped. Then the alarm went off and wouldnā€™t turn off. When the alarm finally stopped the radio turned on for no reason but the car still wonā€™t start. Fob has a new battery still wonā€™t start. This car isnā€™t even old and only has 60,000 miles on it. Lucky i was pulling over and parking i could have died. Apparently this is a known issue it had to happen to me for me to find out about it. Youā€™ll do a recall for cruise control but not this!!!ā€™ crazy this car is a defective death trap. Itā€™s sitting on the curb in front of the house now since i had to have it towed home. Iā€™m not driving it ever again.
The rear light in the center of the tailgate, commonly referred to as the "racetrack" light, is not sealed properly by the manufacturer and is susceptible to water and condensation building up inside of it - this can come from the vehicle parked in a driveway/parking spot during rain, driving down a wet road, or during a car wash. The result of extended water within the light is several burned out sections of leds on both sides of the "racetrack" were discovered while the vehicle was parked at night, preventing the full rear lights from illuminating.
The center part of the racetrack tail light leaks and the water can and will cause the light to fail. Chrysler knows of the issue and it is happening in large numbers on the 2014 to current dodge durango. The replacement of the part is over $1,000 us dollars and yet they will not recall the vehicles to make it right instead they use it as a money pit. The light can leak if the vehicle is stationary or moving in wet weather and simply washing the vehicle will cause water to stand in the housing.the lights have been known to go out completely going down the road along with the license plate lights causing a dangerous situation.please help us hard working people out and make chrysler accountable for this poorly sealed design because that much money isn't easy to come by these days.
I noticed recently that condensation was accumulated in the rear racing tail light on the back hatch of the truck. I then noticed approximately 1" of water build up that collected into the bottom of the same racing strip tail light on the rear of the hatch. I researched this online to see if it was a common issue and there is several reports of the same issue. There is also youtube.com videos explaining how to drain the light. I called dodge yesterday after draining the light (i have a video), they stated that could not help me because the vehicle just went out of warranty. The solution would be to replace the entire light costing around $1000-$ 1200.00. They advised me to make a complaint with the nhtsa to see if a recall could be issued. Please look at this link, several reports of this issue:http://www.carproblemzoo.com/dodge/durango/tail-light-switch-problems.phpyoutube, how to drain:https://www.youtube.com/watch?v=z8zupyctixsthere is clearly an issue with this assembly. Can you please do your best to issue a recall so this can be fixed. There has been no damage or incident to the rear end to cause such an issue like this.
The center brake light on the rear hatch leaks water into the light assembly and causes damage to the led lights, which causes some of them to stop working.
I have water pooling in the rear tail light track whenever it rains. This reduces light visibility, and i'm assuming will eventually short out the electrics in the lights.
Rear tail lights allow water into the housing and burns out led bulbs
2014 dodge durango rt water getting in tail lights. Tail lights got about half full of water during 2 days of rain. Vehicle was parked in driveway. Water would slowly drain out when back hatch was opened.
Led racetrack lighting on rear hatch has water in lens and is causing the lighting to malfunction.this poses a visability hazard.the vehicle is garage kept and has never been in an accident.there are no obvious cracks or damage to light lens.this is a dangerous problem and very common as i am finding out.
The rear tail light assembly fills up with water, eventually causing the rear tail lights to dim or stop working.safety issue.
The 2014 durango backup lamp assembly collects water and shorts out the lights that are located inside the assembly.currently mine is flickering and flashing and causing a distraction to other drivers.the manufacturer says it is only covered under a bumper to bumper warranty and the cost ranges anywhere from $800-$1000 without installation.the seal around the light is defective and allows water in enter the assembly causing the lights to burn out.in some cases like mine the light will flicker and flash to cause distractions to other drivers.this occurs when the vehicle is in park or in motion.please help us.
The rear tail light has got water in the rear deck led lights.sometimes call the racetrack lights,and caused the led to burn out not he bottom side of the passenger side light.many have complained about this. Dodge wants $1000 to repair.this is the second one that it has done it to. Dodge replaced the first one under warranty at this 22,000.
Water has entered the "racetrack" lighting assembly on the rear liftgate causng parts of it to not function.
While driving my vehicle at 60 mph my lights started to flicker on and off. Eventually they stopped but the driver side headlight had never came back on. I replaced the bulb and still nothing. Being on the highways i felt i was causing distractions to other drivers from my headlights malfunctioning and putting myself in danger without having the proper lighting to drive safely.
Race track tail gate led light is filled with water causing the lights to fail.vehicle has 30,000 miles and is garaged.water fills tail gate light when it rains or through car wash.this seems to be a common problem with these lights and should be considered a safety hazard. Ct dealers are asking $1,120 to replace assembly with the camera.
2014 durango act water in racetrack lighting on hatch. Parked in a parking lot . When i went to open the hatch the light flickered and went out. Both tail light still work.
Water pooling inside race track tail light, my truck barely has 30000 and i've taking it to carmax in laurel, md and they say it's not covered through warranty it should because they should have better race track tail lights to prevent water from going in the light and the light bulb going off
Center tailgate (race track) tail light gets water in it every time it rains or snow melts regardless if stationary or driving.this is the 3rd time it has happened and the light is now shorted out (visibly burnt) and the vehicle smells like burnt plastic.replaced june 2016, dec 2017 and now needs to be replaced dec 2019.
The rear center tail light(racetrack) is collecting water which caused the led's in the bottom corners to stop working.
Takata recall standing water and bugs are inside my rear light bar on my truck. From rain water and now my light on the driver side in the rear is out.
The rear tail light assembly fills up with water, eventually causing the rear tail lights to dim or stop working.safety issue.
The contact owns a 2014 dodge durango. The contact stated that the passenger side headlight bulb went out. The light bulb was replaced by the contact, but the failure recurred several times. The vehicle was taken to elgin chrysler dodge jeep ram (847-697-0900, located at 1010 e chicago st, elgin, il 60120) where the contact was informed that the failure was a known issue. The technician referred the contact to nhtsa. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000.
The contact owns a 2014 dodge durango. While the contact was standing by the vehicle, one of the tail lights cracked in a vertical line. The vehicle was taken to merrick dodge chrysler jeep of wantagh (516-868-4400, located at 3614 sunrise hwy, ste b, wantagh, ny 11793) where it was stated that the failure was not covered by the extended warranty. The manufacturer was made aware of the failure and stated that there was no recall and that it was not a known failure. The vehicle was not repaired. The failure mileage was approximately 66,000.
The contact owns a 2014 dodge durango. The contact stated that there was water in the tail lights and they were partially inoperable. The contact also detected a burning odor. There were no warning indicators illuminated. The vehicle was taken to mcgrath chrysler jeep dodge ram (4610 center point rd ne, cedar rapids, ia 52402, (319) 393-4610) where it was diagnosed that the tail lights needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 60,000. The vin was invalid.
The contact owns a 2014 dodge durango. The contact stated that both tail lights malfunctioned and would not properly illuminate. Upon inspection, it was discovered that water had accumulated inside both tail light assemblies. The cause of the failure was not determined. The manufacturer and local dealer were not notified. The vin was not available. The failure mileage was 50,000.
The contact owns a 2014 dodge durango. The contact noticed when it rained that the tail lights shorted out without warning. All-star dodge chrysler jeep ram (2590 range park dr, denham springs, la 70726, (225) 665-8266) was contacted, but did not assist. The vehicle was not diagnosed or repaired. The failure recurred multiple times. The manufacturer was made aware of the failure and informed the contact that there was no remedy. The failure mileage was approximately 105,000.
Car is having issues periodically when cranking, it will sometimes take 2-3 seconds from push the "start" button until the car cranks over.from talking to my garage and doing additional research on nhtsa, i understand that this was a problem that the 2011-2013 my durangos were recalled under, however it appears this is a problem for my 2014 at least also.i called the dealer who almost immediately acknowledge the issue but on a look-up on my vin did state that this had not been recalled yet for the 2014s. I would note the issue more frequently occurs when cold but it's not consistent. Given that there are other complaints on the nhtsa.gov website and dodge enthusiast sites for this also, i'd strongly suggest that nhtsa get chrysler/dodge/stellantis to issue a formal recall for this asap!
Vehicle was being driven home by customer when she noticed that the vehicle began to hiccup and sputter while turn a corner. After turning, the vehicle stalled. She was able to safely pull to the shoulder. Upon further inspection, the vehicle ran out of fuel. Despite the fuel gauge displaying "empty" she stated that no audible warning chime and that the "low fuel" indicator was not prominently displayed (states that it blends in with the rest of the information on the multifunction display).
My vehicle is having a long crank time similar to the recall on more than 500k durango and cherokee models are under recall for fuel pump relay issue that can lead to stalls and no-starts. My car has been doing this off and on for over a year i have taken it to the dealership with no resolve, because they are saying it has to duplicate the problem while they have it, but it never does.now my car is acting like it wants to stall while driving.this is scary while driving.
My 2014 durango has been making a knocking noise on the front driver side for over 3 years now. I took my car in several times and to different dealers. It was always the same story, 'we couldn't find anything' i even had one dealership tell me 'sorry we can't figure it out, it's like trying to find a needle in a haystack.' are you kidding me!! my vehicle has been to the dealer over 5times for the same problem and it's never been fixed. Now it's out of warranty and out of their hair, just what they wanted. I need to help on what to do in this situation. Another issue i had was with the fuel pump. They fixed some problem i had a few years back, they actually broke my gas tank door after working on this issue. My car has once again come back with this same problem. Today my car won't start and is unfortunately out of warranty. I had a mechanic come take a look at it and it seems to be the fuel pump once again. Who's working on these cars? drunks? i need help asap.i want to note that the knocking noise occurs every time i'm driving. No matter the road conditions. Smooth, bumping, raining, the knocking sound is there. It sounds like a rock hitting under the hood. It's not constant but happens every 3-5 minutes and i know it's not the lifters because i've also had the problem already and it's been fixed. Any help would be great. .
I am having starting issues, combined with stalling when it full power or even partial. I reviewed the recalls that were listed for this era vehicle. And it lines up with the fuel relay or fuse i can't remember which one it was that was happening on similar makes models and this year. I believe this should be involved in that recall, but it's not showing that it is.
The contact owns a 2014 dodge durango. While driving approximately 45 mph, the vehicle stalled without warning. The contact coasted the vehicle to the shoulder. After attempting three times to restart the vehicle, it finally started and was driven to the contact's residence. The contact stated that the failure began approximately two and a half months ago. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic testing or repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 71,000.
As in another customer report, i also often move over to the left lane to attempt to accelerate to pass another vehicle (in treacherous freeway traffic or eventual oncoming vehicles in two lane traffic- dangerous)...the response after pushing the gas is very delayed sometimes as if the pedal is stuck. Even when the pedal is pressed completely tofloor, the vehicle does not engage in acceleration for multiple seconds. When the vehicle does engage it reacts to where the pedal is at the time. If the pedal is at the floor it shoots to rpms up very rapidly.
3 weeks back i have noticed my car is not getting at first start. It is carryon cranks, but do not give start but second or third attempt only it get start. With remote start it donot make trouble to me. I got checked my battery, they says battery is good and may be the problem with fuel pump and replacement is very costly. I contacted my friends who own dodgedurango, most of them said their car have the same problem specially 2014 model. Funny things is that this problem appeared to everyone in the last few months only. Look like this a manufacturers defect. Kindly request to recall this batch and advice company to get replacement at free of cost. My kind request is that if many a car owner faceing same problem then company should address it as serious matter. Kindly note that, we all dodge durango owners are planning to start a facebook group to air our concern in the public flatform until the management solves our difficulties. Awaiting for a reply/ contact
I often attempt to accelerate at slower speeds generally between 20-30mph to pass another vehicle etc... The response after pushing the gas is very delayed sometimes as if the vehicle hesitates.
When coming to a stop at about 5 mph with your foot off the gas pedal and your foot on the brake.the engine is still sending gas and not idling still engaging.if you move the shifter to neutral the car will jump.
I have had the same issue with my dodge for 2 plus year.i will go to fill up my gas tank and after a few minutes gas starts flowing back out of the tank.i have taken it to the dealership three times for repair.the first two times they have told me they replaced sensors, well it has happened again.now they are telling me they have to replace the entire fuel system, tank and all.they have stated that my car is unsafe to drive and the dealer will not give it back to me to drive because it is completely contaminated and the entire canister needs to be replaced .they are waiting on the part to come in but that will not be till mid july because they have 4200 on backorder.this is clearly a major issue with dodge durango and no one at the dealership or chrysler is trying to help fix this issue.it needs to be looked at!while driving i would have a large smell of gas in my car and it would just cut off and not start back up.
Intermittent no start condition/start and shut off at any time which started after vehicle taken to dealer to complete trans cooler condenser/motor mounts/radio replacement. Can happen at cold start or after vehicle has been driven. This has happened 6 times in a course of almost 3 months. Vehicle taken to scott robinson dodge in torrance, ca 3 times for this issue and they are unable to properly diagnose and repair. Had me replace battery and starter. Condition still exists. Dealer is playing guessing games with the repairs needed for my vehicle. I asked dealer to check fuses and wires to tipm. I believe my vehicle is being affected by the nhtsa campaign number: 19v813000 and others which affected 2011-2013 durango's.other 2014 durango owners have complained of a similar experience. A random no start/stall condition is very concerning since that increases my chances of a stall, crash and being stranded. Multiple times i have had my children in the car scared because the vehicle will not start.if the dealer is unable to diagnose and complete repairs, then who can?? i have young children and this is my only mode of transportation. I am without a vehicle and no loaner given by the dealer. If it weren't for covid, i'd really be out of luck with no other means of transportation. Chrysler needs review and expand the current recalls to include 2014 models or maybe a new issue needs to be identified and brought to light.vehicle issue started 09/05/20 and has continued since. Suv taken to dealer 10/09/20, 10/21/20 & 11/04/20 for issue.they also advised on my 10/21/20 visit that my exhaust manifold bolts are broken which is causing a ticking noise at start up. This was never diagnosed at previous visits and noise has been there. I have attached a more comprehensive report.
Gas pump keeps stopping when filling gas tank, like something is stopping it from flowing fast
I had significant oil leaks in my driveway for the last few months. I noticed my check engine light was on at 105,000 miles. I took it to a mechanic to get serviced. They replaced transmission fluid (purchased at dodge dealership) and serviced any other areas. I received the vehicle back and noticed it was still leaking a great amount. I took it back to the mechanic thinking the issue was not solved. The mechanic then advised me that there is an oil leak next to the oil cooler and when parked at an incline, it begins to leak profusely. He said this is very common with dodge durango's and reached out to the dealership to inquire about recalls. They indicated there is no current recall. This is very disappointing. I have seldom driven the car since the pandemic and have upkeep the maintenance on the vehicle. I am the second owner and purchased the vehicle in 2016.
On july 8, 2019, from a stop, light acceleration, the vehicle started hesitating as if it was misfiring or not getting fuel, up and down shifting, hard up shifting and the vehicle would not accelerate. The check engine light started flashing maybe 10 times then stayed off. Cut the vehicle off and restarted and ran as if no problems occured. Contacted dealership to scan the vehicle, they found no engine codes stored in the computer and stated to drive it until the check engine light comes on and stays on, then to bring it in for diagnostics.
This specific model i'm currently leasing is a limited model. I've had it for maybe 3 years. According to the manual, were only to use e85 fuel so that it could run smoothly.unfortunately, not many gas stations where i live carry that specific gas type and not many gas stations in florida and other states alone, provide e85 fuel we are given no choice but to use the alternative gas. It's becoming a nuisance when we want to travel. When the check engine light first appeared the gas gauge also stopped functioning. The truck isn't able to reach a full tank. Something is preventing it.this is becoming an inconvenience for me and my family to have to search and go to just 2 gas stations miles apart from each other to be able to put gas in! majority of the times the gas stations that do offer this type of gas are down due to maintenance. Since i've been puttting in the alternative fuel which is the 87, the truck isn't functioning properly and now i'm starting to have all sorts of problem with my truck. It's a headache. I really love my truck and don't want to get rid of it.i had a mechanic check it out and was told that my my fuel injector and fuel sensor need to be replaced. The costs are expensive and i don't think it's fair.
Push the gas petal and wouldn't go anywhere, engine light on. Was stationary
The contact owns a 2014 dodge durango. While driving 35 mph, the check engine warning and shift to park warning indicators illuminated. The contact stated that the vehicle slowed independently and stalled. There was also an abnormal fuel odor present. The contact was able to restart the vehicle after parking the vehicle for ten minutes. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 61,000.
Driving the car at city speeds approx 30 mph when the car lost all power.we were forced to swerve off the road to the side.the car would not restart and had to be repaired.they replaced the fuel pump, and now are replacing the entire fuel tank.i feel that we were very lucky to be in an area where it was safe to pull over, if we had been on the highway would have been a very dangerous situation.
Vehicle shuts down while on freeway. Dealer was unable to locate problem. It happened again over the next 6 month's several times. New vehicle was at dealership many times. Dodge sent out a corporate machanic saying there was apinch in the fuel line. This happened again a year later, same fix at dealership. And two years later, i am having the same problem, car does not start anyone this time.
Upon leaving the dealership after a brand new car purchase a strong gasoline odor filled the cabin with the a/c or heat turned on. Upon exiting the car a strong gasoline odor was present around the hoodand left front fender. The odor has rendered vehicle unusable to transport infant and toddler. Dodge service has had the vehicle for over 2 days with no resolution.
1. When i want to start my car it cranks more and long and does not start in first attempt, second attempt it starts. Took the car to the dealer they told fuel pump, and when the problem started its just only 110000kms. Send the message to fca they does not care they told the car finished manufacturer warranty we have to repair and its a known problem for them. Funny part is my friend also took the same car same model with one week difference he also face the same issues on same month on 2020 oct i belive. I already reported but no response. This fuel pump can cause problem while driving also if pressure fails and no supply of fuel then itbcan cause accident. The other thing is some other manufacturer for american and german cars already called for recall due to fuel pump on jan 2021, still fca manufacturer does not care they just ignore the complaint and issue telling warranty finish.2. My second issue happend when around 65000 lms engine is giving noise ticking, dealer told tappet issue warranty finished cant do anything. U can drive its just give sound only. Now the sound is increased and i informed manufacturer they told y i did not tell before my warranty for car is finished, and if we go and check 2014 model durango the problem os common and they dont want to fix they just want us to pay huge amount of money to repair our own, they knows their car have these problems and they never bothered. On my view they have to take initiative to recall to fix. If u go to complaint forum there is lot like this problm. Fca just dont care after they sell their car and want to pay huge amount of money amd does not give reliable car.nhsta have to involve and take action. Hope i will get positive action from nhsta where manufacturer ignored.
Yesterday when attempting to start my durango, it turned over but did not start. As this is the 5th time, i already knew what the problem was. I checked the fuse for the fuel pump and replaced it. It started back up fine. Although this time, this put my family and i in a very dangerous situation. When driving through a railroad crossing, the vehicle died on me. Moments later the barricades came down and i jumped out quickly to push the vehicle while my wife and kids were inside. I managed to get them out of harms way before the train arrived. Chrysler needs to recall this problem, like the 2011-2013 vehicles that are experiencing fuel pump relay switch. Obviously 2014 models are affected.
So the first time i couldn't figure out what was wrong with my durango. I attempted to start the durango and it just kept turning but would not start. At first i though it was my fuel pump. Then i looked at the fuse and the fuel pump motor fuse was a little brown on the pin. So i replaced it with the horn fuse 20a and i when i turned it to the on position i could hear the fuel pump. During the second time this happened i was i a hurry to work. I got my kids in to drop them off and i got and and tried starting it. Same thing it just keep turning but no start. I check the fuse again and the fuse is really burnt but not blown. So i wait for my wife to get home so i can buy another 20a fuse. I replace the 20a fuse and it starts. Third time this happened yesterday 6-30-20. I checked the fuse and the fuse still looks good. Did my research and found out previous dodge durangos have been recalled with bad puel pump relay switch failure. Now my durango sits outside because it wont start.the bad relay switch is something that needs to be looked at with newer vehicles. I've noticed other 2014 owners are experiencing this.
1. Recently 2 weeks back my car during starting it cranks more time and after switch off and second attempt it starts. When starting with remote the engine starts normal with normal cranking. Battery voltage everything checked all ok. Dealer is telling may be fuel pump to check even they ask more money. My concern is my friend also bought same model car on same week purchased and when i checked with him he also have the same issue and problem came same time. That means the component have some manufacturer defect which will result in safety. Manufacturer should look into the matter and recall for the defect and fix due to same batch car have same fault or defect.2. My car engine have some ticking noise which was noticed just after finished the warranty. So when checked with dealer hey told warranty finished this is valve lifter issue and it should be changed which the price is too high and i asked for just crossed warranty kilometer of 60000, it camearound 65000 km and when i told dealer they advise to change and nothing can be reported i have to pay full and it wil not harm you can drive, now car drove around 118000km with that sound and now i can hear the sound is more this also some manufacturer issue which dealer did not notify the manufacturer teling just change the parts valve lifter and may be camshaft etc. If this issue us coming just after warranty period the company should take unti account the issue and find solution by recalling and fixing the issue.
Purchased vehicle 31 december 2013. Actually got vehicle about six days later. On 22 january 2014, i put the vehicle in park at the end of my driveway so i could check the mail. While walking back to the vehicle form the mailbox, the vehicle starting backing up a hill on its own.i had to run next to the vehicle, hanging partially inside the cab, to attempt to shut off vehicle.vehicle would not shut off. I had to push down emergency brake with my hand in order to get vehicle to stop. Vehicle also has used active braking feature and the active braking alarm has sounded to inform me that i was too close to a vehicle, though there was no vehicle in site (this has happened 3 times). Vehicle randomly starts on it own.vehicle also remote starts on its own.sometimes the vehicle states it is not in park when it clearly is in park.vehicle has went from park to drive on one occasion as well. The vehicle back hatch opened on its own while driving down the highway.my belongings fell out all in road.my husband was driving the vehicle at the time. Vehicle fails to accelerate correctly when i press the gas pedal intermittently, sometimes from a stop but usually from a slow speed. This causes other drivers to come close to rear ending me because i am going slower than the speed of traffic (because my foot is depressing the gas petal but the vehicle is not reacting). Chrysler has sent an inspector to inspect the vehicle, and he found nothing.this vehicle has serious safety issues. I reported them 3 weeks after purchasing vehicle, but chrysler will not buy back vehicle. They have implemented safety features on the 2015 for some of these exact same issues, yet deny the issues existing.
The contact owns a 2014 dodge durango. While attempting to enter the vehicle, the door failed to unlock. The contact stated that the key fob was in close proximity to the door, but it failed to unlock. The contact informed the police of the failure and a crowbar had to be used to open the door. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 59,000.
The contact owns a 2014 dodge durango. While the vehicle was parked with the ignition in the on position, the vehicle rolled away. The contact stated that the vehicle rolled onto the neighbor's farm. There was no damage to the vehicle or injuries. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 100,000.
Hello,i just purchased a 2014 dodge durango limited awd w/approximately 30,000 miles. I have had the vehicle for about 3 weeks and on september 4/5th notice huge puddles of oil in our driveway.my wife attempted to drive it that morning,but heard weird noises "sputtering noises" in her own words. Once she told me of the issue,several hours later i started the durango and heard similar noises. Looking under the vehicle i notice oil on the under carriage of the car stretching maybe 5 feet in length. I called chrysler roadside assistance and notified them of the issue. They sent over a tow and once the dealership diagnosed the problem, they said it was an oil cooler leak. Upon reading several forums this seems to be a common issue.
I backed the vehicle out of the garage onto the driveway, then put it in park.ileft the engine running and exited the vehicle to walk in the garage. I was already in the garage and turned back to see the vehicle was moving forward.i tried to get back in to stop the car and was trapped between the door and the car.unable to stop the vehicle, it continued forward, swiping the center garage beam and crushing me.updated 03/21/17*lj
Backed car out of garage, put in park on inclined driveway to retrieve a forgotten item from house.was gone for about 1 minute.upon returning car was across the cul de sac in the neighbors front yard.went to neighbors yard to retrieve car and look for damage.car was still in park as the dial transmission was illuminated to p, but car was no longer running but lights and radio were still on.cleaned dirt and grass out of tail pipe as it had crashed thru neighbors ditch. Started car and drove back to house, turned off engine and put on emergency break, called husband out of the house to look underneath for damage.front end damage on the passenger side and also rear bumper damage.called dodge and filed claim.car was taken to local dealer who called dodge and were advised to check for any gunk or debri in the oil pan, none found so they were advised to drop the transmission and check the components, which resulted in the discovery of a defective valve body.part was replaced and damaged supposedly fixed.less than two months later, transmission is slamming from 2nd gear to 3rd gear and large clunk heard when transmission shifts from 2nd gear to first gear, called dodge and file another claim and taking back to dealer. I have read other complaints about unattended vehicle roll aways for dodge and jeep using the same new dial transmission resulting in property damage and minor injuries.i am very concerned that someone may be seriously injured or killed if this is not addressed by dodge. I do also have this all on video as we have an outdoor security system that i am will to send to anyone who is trying to dispute this same safety issue with dodge.it is even timed second by second in the footage and you can see every door in my car to prove that no one else was in the car when this happened.
The contact owns a 2014 dodge durango. The contact stated that the vehicle was placed in the park position, however the vehicle rolled forward and the contact became trapped between the vehicle and the garage door. The contact sustained three fractured ribs, which required medical attention. The vehicle was not taken to be diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 900. The vin was not available. Updated 06/23/16*lj
I often attempt to accelerate at slower speeds generally between 20-30mph to pass another vehicle etc... The response after pushing the gas is very delayed sometimes as if the vehicle hesitates.
July 14, 2019 - while the dodge durango is in motion, the dash display suddenly went blank, various sensor lights turned on, transmission gear would not shift, and the wiper blades intermittently turned on.similarly problem was experienced in may2019, when the repair shop identified and replaced a faulty bcm (body control module). I took the vehicle to a local dodge dealership about a month ( june 2019), for the same problem and the dealership identified the wiring harness to be faulty.after some diagnosis, the dealership reset the codes, asked me to drive the vehicle some more to see if the problem reoccurs.it has been a month since i took the vehicle to the dealership and the problem has reoccured several times.i feel this is a real safety issues especially when i have my kids in the car and the electrical issues arises while the vehicle is in motion.this problem is very concerning to me as the problem has occured one time while i was driving on the highway, and three time while driving on city streets.please investigate this matter urgently as i consider this issue to be a serious vehicle problem or hazard.any durango owner and their family could potentially get seriously hurt.
Shortly after 1st acquiring the 2014 dodge durango r/t awd an exhaust smell filling the cabin was noticeable after acceleration and steadily traveling between 40-45 mph w/the front and rear air conditioning units on recirculation. The occurrence was repeatable and noticeable by my spouse and children while riding in the durango. It was brought to the purchasing dealership multiple times for the exhaust leak but ultimately they could not determine the origination or cause; they attempted a software update. The dodge durango was brought to another dealership where the rear cabin air exhausters and lift gate grommets were replaced to no avail. The 2nd dealership ultimately advised they do not know how or why the exhaust is entering the interior cabin and have labeled the exhaust leak as a smell. A non-feasible vehicle replacement has been offered. Documentation of the exhaust leak issue is available for further review.the dodge durango has not been modified.
While driving after leaving a store, the vehicle sounded a warning chime and then all of the electrical displays on the dash went dark.the vehicle downshifted into what seemed 4th gear from 8th gear and sudden deceleration was nored.the windshield wiper turned on and the center radio/climate display would flash on and off.the brief message that was displayed on the dash before it went out said something to the effect of,"do not change gear, do not turn off vehicle, drive directly to destination, by turning car off you may not be able to start it again".we drove to the dealership and they ran a diagnostic where they found several computer faults.the dealer had the vehicle a total of 11 days and changed the body control module.we got the vehicle back and three days later the same thing happened again.worried that if this happened while driving down the interstate at speed, there could be a possible loss of control with the sudden downshift.
While driving the car was stuck on d6. It wouldn't shift gears up or down. Pulled over and was at complete stop but car was still on d6. Had turned car off and on then the engine light came on.
While driving i noticed car wouldn't shift gear. It was stuck on d6 when came to a full stop at stop sign. Then car wouldn't move forward after pressing gas pedal. Getting out of car to ask for assistance to push car on side of road, the car started rolling forward. Ran back to car n drove back home. Parked car in garage and turned off car then back on. Now the car wouldn't go to any gears. It's stuck on park. It wouldn't reverse or drive. Called chrysler warranty online and they had it towed to the nearest dealer for repair.
The car is making an annoying "whining noise/hum" when driving.as the speed increases so does the noise.i have had the 2014 durango citadel (v6) 2 years andhave approximately 16,000 miles on it.i started to notice the noise around 12,000 miles.the tires are inflated at the recommended tire pressure and have been recently rotated.this has had no effect on the level of noise.i spoke to another owner of the dodge 2014 durango citadel and he is having the same problem. He mentioned that on a recent service at the dodge dealer they asked him if he was experiencing any noise in the drive train.i will be following up with my dealer tomorrow.
Wife went to start up vehicle and it would not crank over.called aaa for a jump. It crank and started with a rattle can sound.i came home to verify sound. It did such sound as she explained. I'm a mechanic and removed valve cover to check for rocker damage none found. I removed intake and found water in #7and #8 cylinder.i looked at seals on intake and found not installed properly. The seals were not square in bores of intake. I have not removed oil pan but i suspect connecting rods bent on start up. I need to know if dodge new about this issue. I did do a coolant pressure test and it held fine with no leaks. Was there a recall on the intake which destroyed my wife's engine.
On november 7th, 2020 while driving on a avenue multiples engine and electrical warning reveal on the vehicle dashboard and all of the sudden the steering wheel got really hard, the check engine light came up, the brakes light, and a message stating "service shifter"; this all happened on a nick of time while i have my whole family in the car, very unsafe.
On july 8, 2019, from a stop, light acceleration, the vehicle started hesitating as if it was misfiring or not getting fuel, up and down shifting, hard up shifting and the vehicle would not accelerate. The check engine light started flashing maybe 10 times then stayed off. Cut the vehicle off and restarted and ran as if no problems occured. Contacted dealership to scan the vehicle, they found no engine codes stored in the computer and stated to drive it until the check engine light comes on and stays on, then to bring it in for diagnostics.
Three times the vehicle has been placed in park in my driveway and has popped out of gear sending the vehicle down my driveway. Last night 9/5/16 @ 10pm the vehicle was pulled out of the garage, put in park and left running while i changed light bulbs on my garage door opener. The vehicle made it down my driveway, across my street and started down a hill towards an intersection before i was able to jump in the car (while traveling down a hill with some speed) and lay on the brakes. If someone was behind the vehicle they would be dead. If another car was traveling on my street there would of been a major accident. If i didn't stop the vehicle in time it would of went through a home. Called dodge this morning and they don't seem real concerned about it.
After parking in my driveway which is on a very slight angle to the street, i went inside and sat down. A few minutes later, my neighbor came to the door and told me my car was in the street. It had rolled back about 50 feet . The vehicle was still locked and showed it was in park. Thank god there were no injuries.
The shift lock mechanism failed to function allowing my vehicle to randomly shift from park to drive causing the vehicle to roll forward into another vehicle
The contact owns a 2014 dodge durango. While the vehicle was parked, the vehicle shifted out of gear independently, rolled down a hill, and crashed into a tree. There were no injuries. A police report was not filed. The vehicle was taken to station chrysler jeep of mansfield (91 chauncy st, mansfield, ma 02048), but was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that they would send someone to inspect the vehicle. The approximate failure mileage was 31,498. The vin was unavailable.
We have had at least three instances where the durango has rolled while parked and transmission is in park. Only luck than no one was injured.in each instance it was in our driveway, parked.while unattended, the vehicle would roll down the driveway into the street, there is a slight grade in our driveway towards the street.
Stopped suv on incline on remote portion of post canyon road in hood river county, or.upon restarting vehicle, and placing it into drive, the vehicle rolled slightly backwards and hit the park latch, stopping immediately.indicator above shift knob and dashboard gear indicator both flashing.engine revved when pressing accelerator, vehicle not in gear.put back in park and tried again, same result.tried reverse and neutral.same result.stopped engine, restarted and tried shifting into any gear again, same result.after some 15-20 minutes of trying, and lightly pressing on brake, got the car to go into reverse.backed up as far as i could to get car pointed down hill, but car would still not go into drive, flashing the indicators again.after another 10 minutes or so of trying various combinations, got car into drive by very lightly pressing brake and rolling forward in drive.vehicle was then normal.if this happened in traffic, it could be very hazardous as one could be hit by another vehicle, not expecting a stopped vehicle in a travel lane.internet search indicates other dodge/ram owners with problem exactly as described by me.transmission control module, or logic therein would appar to be the cause.,do not know if something has failed, but normal operation since that time indicates otherwise.
The contact owned a 2014 dodge durango. When the vehicle was placed in park, it continued to roll forward. The contact inspected the vehicle and noticed that the shifter was still in park. The vehicle crashed into a tree. The air bags did not deploy. A police report was not filed. The contact sustained injuries to the right eyebrow, right eye, right wrist, elbow, knee, and forehead. Medical attention was required. Upon arrival at the dealer, the vehicle was still in the park gear and the wheels where moving. The vehicle was towed to the insurance body shop where it was determined that the vehicle was destroyed. The failure mileage was approximately 14,300. Updated 01/11/2017*ct
The contact owns a 2014 dodge durango. After stopping the vehicle and switching the transmission to the park position, the contact stepped out of the vehicle as it erroneously rolled backwards. As a result, the open driver door struck a wooden gate. The contact was able to get back into the rolling vehicle and depressed the brake pedal to stop the vehicle. A police report was not filed and there were minor injuries. The cause of the failure was not determined. The local dealer and manufacturer was not notified of the failure. The failure mileage was 61,000.
I was driving on the freeway during a very bad rainstorm at night on january 16th, 2019.i was traveling around 50 mph on the freeway, in the number three lane, when my car shut off, where i lost complete power to my engine.my speedometer dropped from 50 to 30 mph immediately, leaving me with no power, to barely make it to the emergency lane.no power,no brake, no steering-nothing.my horn was also honking, my headlights flashing, windshield wipers attempting to move but unable to, and speakers making weird noises.and to make things even more scary, my 9 year old son was in the car with me. This is an issue that needs to be investigated, and possibly issue a recall.i feel that i am extremely lucky that my son and myself were not severely injured or even killed, with my car shutting off like that without warning.if i had not been able to cruise to the emergency lane, no doubt we would have been struck at a standstill by oncoming traffic, averaging 50-60 mph.i am extremely concerned, and this is a huge safety issue.i brought the car into the dodge dealership, where i was told that it was from the rain and it shorted out my electrical. That's it.that's it?there should be a better explanation, and action taken to prevent something like this from ever happening.that car shutting off without warning from 50 mph to 0 mph on a freeway could have cost my son and i our lives.i am expecting to hear back from dodge regarding this very dangerous problem that occurred, and i have also read about similar complaints with the durango, so i know this is not a fluke. I look forward to hearing from you.thank you.
My vehicle started making a clicking noise around 65k miles.when i scheduled my routine oil change at my dealership i was told that i needed to have my cam lifter and rocker arms replaced.i explained that this is an issue that should not be happening on a vehicle that is only 5 years old with 65k miles.they told me that this is going to cost me $1,800 to have the repairs made to the vehicle.then i was told that if i have the 60k mile check up for $800 on the vehicle that dodge will complete the repairs for free.after doing research online and speaking with other durango owners i found that this is a known issue with the 2014-2015 dodge durango and should be addressed.
Vehicle was parked at a boat launch in preparation of putting boat on trailer. Car was in park, engine idling. Got out of the car to retrieve boat while partner would drive the car out after boat was trailered. While partner was attempting to get behind the wheel, car suddenly started backing into the lakeuntil submerged. The transmission was still in park until tow truck operator got into the vehicle to manually release transmission in order to tow out. Probably not repairable.
The vehicle put itself in reverse after putting it in park.the incident happened twice, once at home in the driveway and another in a target parking lot.i noticed the vehicle started to move after removing my foot from the brake and was able to avoid and incident.my children play outside in the driveway which makes this a dangerous situation if i am not able to stop the vehicle in time.i have taken this to a dealership and the tech saw the truck jump into gear while it was sitting idle but since the "flight recorder" was not hooked up, they decided not to do anything about it after it could not be duplicated again.the dealer then denied my second request to look at the vehicle because of the "loaner vehicle policy".this vehicle has a manufacturer buyback also that was not disclosed to me on the date of purchase.
Pulled into driveway and put car in park to get out to grab the mail. Uponretrieving the mail, i turned around to witness the vehicle rolling on my driveway and crashing through a close garage door.the vehicle apparently jumped out of gear as it was not moving when i got out of the vehicle and walked towards the mailbox
The contact owns a 2014 dodge durango. While driving various speeds, the vehicle suddenly stopped accelerating when the accelerator pedal was depressed. The vehicle was taken to the dealer, but the failure could not be duplicated. The manufacturer was notified. The failure mileage was 33,000.
The contact owns a 2014 dodge durango. The contact stated that while driving 20 mph, the vehicle began to hesitate and stalled. The vehicle was taken to the dealer for inspection where the contact was advised that they could not determine the cause of the failure. The failure was recurring and the vehicle was later diagnosed by the dealer as a transmission flaw which needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 3,200.
While traveling on the interstate 80 miles from home the coolant light went off and the temp gauge ran hot. Pulled over and cooled down; lights went off. Pulled up info for a nearby dealership and tried to drive to it . Only got about a mile and lights and gauge went off again. Tried to find a safe space to pull over on interstate; the shoulders are very narrow on i45. When pulled over engine light also came on and i turned engine off and it would not restart. Called tow truck, dealership replaced water pump but then found catastrophic engine damage. Fca knows there's a problem with water pump because they extended the warranty on it but they will not honor warranty on engine because they say i continued to drive with engine light on which i didn't. If water pump had been recalled i never would have had catastrophic engine failure.
I drove into a store parking lot, put my durango in park, the car was still running as my elderly father was in the passenger side and my 15 year old daughter was in the back. When exiting the store after less than 3 minutes in there, i noticed my durango was now in the middle of the parking lot and my father was in the drivers side. Upon approaching the vehicle, my father told me that the durango started rolling backwards. The durango was clearly in the 'parked' position with the "p" lit up on the dial. The durango had moved a good 6-10 feet before my father was able to jump to the other side and stop it by pressing the break. Upon returning home i checked online for other complaints such as this and found that the nhtsa was investigating claims of this same thing happening in 2014 durango's. This morning i called my dealership and the service guy told me that there was no recall on the 2014 durango's (only other dodge vehicles with this same exact problem) he advised me that the could take a look at it but that there was no 'fix' for it. So i will be taking it to the dealership on 7-15-16 for them to 'look' at it. At this point i feel that i have an unsafe vehicle and there is nothing they can do about it!
Our durango will just completely go haywire (display screen, lights - interior, dash, and exterior lights, the 3rd row head rests will automatically go down, doors lock/unlock) and shut down while in motion. All power goes out and the vehicle becomes impossible to regain control.
The contact owns a 2014 dodge durango. While the vehicle was in park, it unintentionally rolled away with occupants in the back seat. The contact stated that the on/off switch was pressed by an occupant inside the vehicle, which stopped the vehicle. While the contact attempted to enter the vehicle, she fell and the vehicle rolled over her fingers. The contact sustained injuries to her right ankle, right leg, and left arm, which required medical attention. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 95,000.
We pick up our new car on december 2, 2013.the following morning - december 3, 2013 - tuesday? 8:30am we turn car on and all indicators and lights start flashing and ringing. We were unable to shift car out of park.car is flat bedded and towed to chrysler.car stays at chrysler until friday december 6, 2013december 6, 2013 - friday ? pick up car at 3:30pm after installation of new abs module.driven 2 miles and same problem as 12/3/13 occurs.car is then driven back to chrysler. Car kept until monday, december 9th, and was informed that there was a loose bolt.
After starting the vehicle in my garage, i needed to go back into the house to get something. I shifted the car to park to exit the vehicle, the vehicle was still running.when i exited the vehicle the car proceeded to roll backwards out of the garage.the garage is on level ground.i attempted to get back into the car to press the brake.i was unsuccessful, and was dragged out of the garage.after being dragged through the garage i ended up partially under the car,i let go of the car and rolled away not to be ran over by the still moving car.i then got up and ran after the car that was going down my decline driveway.when i got into the moving car i applied the brake and shifted the car from "drive" to "park". There was significant damage done to the drivers side of the car.the garage door/frame was damaged as well.i had injuries that required an ambulance.
My 14 dodge durango began to make a clicking noise when running.10/17/17- it was found that the exhaust cam lifters and rocker arms on right side of engine were worn.it was warrantied and replaced.it was replaced again in the summer of 18.i was told the left side would eventually need replaced as well, but they couldn't until it presented a problem.in november of 18 the same noise happened again.it was put in the shop dec. 26th.it was diagnosed with the same problem(right) and the left.the dealer will fix the right side(for the third time) because it is under warranty.they will not fix the left. My car just went over 100,000.the dealer expressed that he was surprised it was not a recall because this is so common.at this point, the wear happens every six months.i feel it should be under warranty as the very least, or recalled.it is the same problem three times in a little over 1 year.
The contact owns a 2014 dodge durango. While the vehicle was parked and the shift lever was in the park position, the vehicle rolled forward and crashed into the contact's residence. There was no injuries. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 46,000. The vin was not available.
While operating vehicle (street, dry, day, speed approx. 30-40) abs fault lights and brake warning light illuminated.when vehicle was parked would not restart or disengage park.after waiting 5 hours vehicle started with check engine light illuminated.on drive to dealer for service check engine light turned off, abs lights then illuminated and on parking vehicle at dealer it would not engage transmission.dealer incorporated recalls u65 update pcm and u06 autopark functionality.abs module placed on order and dealer returned vehicle as fit for use 10 october 2018.after driving approx. 10 miles with abs lights illuminated and parking for 6 hours vehicle restarted and behaved normally for .5 mile down entrance ramp to limited access highway. Abs lights illuminated, brake red light and check engine lights illuminated, vehicle slipped from gear and would not reengage.transmission would not shift from park and all attempts to restart engine unsuccessful.vehicle towed to dealer.
The shoulder guide that guides the seatbelt on its track found cracked on the driver side, and starting to crack on the passenger side while the vehicle was stationary. Noticed when the seatbelt would not retract all the way properly. Found upon investigation of the seatbelt system.
The contact owns a 2014 dodge durango. The contact received notification of nhtsa campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Driver side seat belt will not unlatch/lock. Have to sit in my car for 5 mins. At times before it will unlock. Afraid if i was in a accident i would not be able to get out of the car.
As i was getting in my car i notice the passenger side headrest was apart/deployed without any accindent. Also having issues with the passenger seat belt not retracting.
Rsi am told it will cost $954 ($300 labor - $654 in parts) to fix both seatbelts when i feel this is a safety issue and should be under some sort of warranty/recall
A passenger seated in the third row drivers side seat extended the seatbelt to fasten. Once we were in transit, the passenger leaned forward, causing the belt to extend. When they leaned back into seat, the belt did not retract. Upon trying to get the retraction to engage, the seatbelt became fully extended and would not retract, putting passenger safety at risk. We were able to stop the vehicle without further incident to address. Upon inspection, it appears that part of the mechanism behind the interior panel is broken. We were able to move the passenger to the other rear seat position since the vehicle was one seat short of being at passenger capacity. We will have the belt evaluated by the dealership upon returning from our travels. This is the first instance of the issue in this vehicle, however based on consumer feedback research, this seems to be a common issue in this year/make/model of vehicle.
Airbag light and service airbag system warning constantly on.airbag system deactivated. Very dsngerous if collison were to hsporn. Told my vin is not included in recall p67, which is the issue i am having. This seems to be a common problem with multiple reports of not being included in the recall yet experiencing the same safety issue that is covered under recall p67.
The passenger side seat belt stopped working. It will not retract or allow the seatbelt to be pulled out. Out of nowhere, it just stopped working.
The contact owns a 2014 dodge durango. The contact stated that the front driver's side seat belt retractor malfunctioned and the seat belt failed to retract and secure the driver. The vehicle was taken to holzhauer motors located at 1200 s. 2nd st, cherokee, ia 51012-2139, and diagnosed that the retractor assembly was defective and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 55,000.
Drivers side seatbelt will not retract
This specific model i'm currently leasing is a limited model. I've had it for maybe 3 years. According to the manual, were only to use e85 fuel so that it could run smoothly.unfortunately, not many gas stations where i live carry that specific gas type and not many gas stations in florida and other states alone, provide e85 fuel we are given no choice but to use the alternative gas. It's becoming a nuisance when we want to travel. When the check engine light first appeared the gas gauge also stopped functioning. The truck isn't able to reach a full tank. Something is preventing it.this is becoming an inconvenience for me and my family to have to search and go to just 2 gas stations miles apart from each other to be able to put gas in! majority of the times the gas stations that do offer this type of gas are down due to maintenance. Since i've been puttting in the alternative fuel which is the 87, the truck isn't functioning properly and now i'm starting to have all sorts of problem with my truck. It's a headache. I really love my truck and don't want to get rid of it.i had a mechanic check it out and was told that my my fuel injector and fuel sensor need to be replaced. The costs are expensive and i don't think it's fair.
On 3/6/17 the passenger side front seat active head rest deployed without cause or crash. When driving in normal conditions the passenger side head rest tethered to the seat suddenly and unexpectedly deployed causing damage to the head rest.attempts to repair this and or find the cause at the dodge autonation dealer located at 21027 i-45 north, spring, tx 77388 (877-791-6569) where the vehicle was purchased met with a declined repair due to the damage was listed as "trim". At the time the ahr deployed a passenger was in the seat at the time but was not injured due to the "tethers" held the front face of the head rest from projecting outward/forward. I was notified by the service director at the dodge dealer frankie freeze this has happened before and he has personally seen this type of deployment without cause. In the service manual in the event the ahr deploys there is a "reset" process. Due to the high velocity of the head rest deployment the unit itself was damaged to include the head rest cover and was not able to be "reset". No visible damage is apparent to the vehicle itself (crash), and no visible codes or warning light (i.e. Airbag light) are displayed. At this time i have disputed the claim by dodge that this is a "trim" issue and the service department can not determine why the head rest deployed and referred the issue and deployment to a investigator.i suspect but have no evidence of the deployment of the head rest was caused by the right rear rear passenger opening the factory installed video system installed in the front passenger seat (rear entertainment system). It is possible the back of the flip open monitor plastic shroud struck the back of the head rest when opened causing it to deploy. The vehicle was in operation in normal traffic conditions at night with little to no lighting in the vehicle. A distinct and loud pop was heard from the seat.
Seat belts wont retract, forward collision system works only half the tome or less.
Driver seatbelt retractor broken. Car was stationed outside of household.
The contact owns a 2014 dodge durango. While driving various speeds, the air bag warning indicator illuminated continuously. The contact called jim cogdill dodge at 856-690-1611 and was informed that there was no recall. The manufacturer was notified of the failure and informed the contact that there was a recall, but the vin was excluded from nhtsa campaign number: 14v643000 (seat belts, air bags). The approximate failure mileage was 85,000.
Rear seat belt guides plastic is cracked preventing seat belt from retracting
Front seat belt retractors have locked making them unusable. I am the only owner, no accidents and 81000 miles.dealer says not covered under warranty and cost to repair is over $600 each.this is a noted issue on the same year jeep too.this should be a recall item.my car is child free also.this is unsafe and should not be occurring,
The contact owns a 2014 dodge durango. The contact stated while driving approximately 50 mph, the air bag warning indicator illuminated intermittently. The vehicle was taken to the a local dealer bob baker chrysler jeep dodge ram (5555 car country dr., carlsbad, ca 92008) where it was advised that the ocr needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact that the vin was not included in nhtsa campaign number: 14v643000 (seat belts, air bags) and referred the contact to nhtsa. The failure mileage was approximately 50,000.the vin was not available.
I have 2 active recalls on this vehicle, they are t59, brake booster water shield may have been incorrectly installed, and p67, occupant restraint control (orc) module may develop an internal fault.i have 1 active campaign on this vehicle, it is u06, autopark functionality.i just purchased this vehicle on june 23rd, 2018 at performance dodge la vista, nebraska.i was informed by the performance dodge la vista, nebraska service department that the recalls were performed, and not reported, due to lack of personnel in the recalls reporting department.meanwhile, i drive a new/used vehicle, wondering if the dealership actually addressed the open recalls, and campaign on my vehicle, with my safety at risk.this is highly unacceptable, it is now september 16th, 2018, and the recalls, and campaign are still outstanding on my vehicle.i am looking to you for assistance in this matter.i am also worried if the work was not actually completed, and just reported as complete by the dealership, the thought of this is frightening, again, since my safety, and that of my family, is at risk when operating this vehicle.thank you for listening, and i hope to hear from you regarding a resolution to this matter soon.good day,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The airbag light will frequently illuminate and disable seat belt tensioners and airbag function. Same thing that is under recall with other durango vehicles (recall p67). Dodge claims my specific vehicle is unaffected and not under recall but i find it hard to believe since the exact same issue is occurring. Any grand cherokee model made the same day as my vehicle, or the exact same durango if manufactored two months later, is covered under the recall, but they claim my durango is not.the grand cherokee using the identical module in their vehicle. Part to be faulty has been found to be the orc module (occupant restraint control) by a local shop, same problem as similar recalls yet they claim mine is not a part of. With current situation, driving the vehicle safely is non existent until repaired. Airbag and seatbelt malfunction would lead to serious injury if an accident were to occur.
The front passenger side seatbelt won't retract.
Upon parking and removing the seatbelt, i noticed it would not retract. Upon further visual inspection, there is a crack on both sides of the part that holds the strap. Dealership states this is not covered under warranty. However, this seems like a huge safety concern if the part is faulty and there had been an accident. Please see picture.
The contact owns a 2014 dodge durango. The contact received notification of nhtsa campaign numbers: 14v634000 (electrical system) and 14v643000 (air bags, seat belts); however the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
When i purchased car 12/3/19 rear passenger side seat belt did not retract so child couldn't occupy seat, this was fixed immediately.then 8 months later the right side passenger seat belt broke and wouldn't retract and now front drivers seat won't retract and the dodge dealership says that it would cost $600 to fix and i said no its a safety issue and should be covered and vehicle was at 92000 miles ?? so as of now it is still not repaired and i contacted dodge corporate office and they still won't repair ridiculousi told them last dodge i will purchase , this is my 4th dodge sadly probably my last
Seatbelt for driverno longer retracts or locks when brake is applied. Doesn't retract back when vehicle is off and seatbelt is removed just flops. Back lift gate opens and then closes and suspends halfway will hit your head if you're standing under it. Interior overhead lights do not turn off while vehicle is in motion and running. Don't turn off for about 5-10 minutes after vehicle turned off and is locked.
We had problems with the driver seat belt we had dealership look at it and there were no recalls. We had it replaced . Now the passenger seatbelt will not retract - there should be recalls for my vehicle as i have seen where other dodge durangoā€™s had recalls for the same issue. I cannot transport anyone in my passenger seat until it is fixed. Highly disappointed - we have a dodge durango - chrysler van and dodge ram - we give our business to these brands and the seatbelts are not under recall when they are failing to restrain people.this should be covered under recall!
The contact owns a 2014 dodge durango. The contact stated that the seat belts would not properly retract. The contact indicated that the failure was due to the b pillar plastic belt holder/post had cracking.the failure was present on both the driver and passenger side seats on the front and 3rd row. The cause of the crack was not determined. The local dealer chapman dodge/chrysler(3800 n. 89th st. Scottsdale az) was notified. The manufacturer was not notified. The failure mileage was 70,000. *tp
The seat belt component cracks causing it to push on the seat belt and therefore, not allowing the seat belt to retract. This happened almost a year ago, we haven't been using the seat. We just finally had it looked at and we're told that both of them in the 3rd row are cracked but the driver side is currently still working. I have photos but i can't upload it on this form. The picture with the crack on the side is the one not working. The one with the crack in the middle still works.
I was driving down the street and 1 vehicle in front of me about 3 to 4 car lengths.the woman was going same speed, i looked to my right to assure a dog was not going to run into the strret, 2 seconds, an looked back at road and person in front had stopped, with no turn signal on and no oncoming traffic.i firmly applied brakes and tried to veer around the car but there was not sufficient space and hit the back of car so hard it tossed around items in the car breaking front windshield, knocking off my glasses.the force was so hard it thrust my body hard onto steering wheel and leg into dash.the airbags did not deploy for driver or passenger.the seat belt did not hold my body to the seat.i have a very serious contusion on left leg where putting weight on the leg is terrible pain.i have a fractured sturnum(chestbone) making breathing, walking, getting up or down, reaching for something extremely difficult and extremely painful.your site by vin number states there was a recall on airbags, i never received any notice of a recall on airbags or seatbelt.i phoned local dealership for history and they reported there has never been a recall on this make and model.i talked with insurace agent and an attorney and they had no information of recalls on this vehicle.now i dont know what to believe, but i do know something is wrong as either the airbag or seat belt should have prevented me from being thrust forward so hard to fracture my sternum and cause serious injury to left knee.i would like an investigation as to why the airbag and seatbelt did not work properly.i dont believe this vehicle is safe.please conduct the investigation.
The seat belt will not retract nor lock up (tension) when stopping suddenly. I have taken it in to the dealership for this issue once already. They told my husband it was due to me yanking on the seatbelt. Which is something i do not do. I cannot even feed it back into the slot. I discovered the seatbelt would not lock upwhile exiting a parking lot. A vehicle turned in front of me and i had to slam on my brakes. I believe i was only going about 20 -25 miles per hour. I was barely able to stop myself from hitting the steering wheel. The seat belt never locked. This is a 2014, with a little over 49,000 miles. The seatbelt should not be having issues like this. Now it is going to cost me a good deal of money to fix. Being that this is a safety feature, i feel it should be covered from the manufacturer.
Passenger seat head rest suddenly popped outwhen i was driving on the freeway
Headrest deployed without a rear collision or hard braking.vehicle was stationary when the headrest safety mechanism deployed.
As i was driving down the highway the passenger seat head rest deployed hitting me in the back of the head. The inner parts of the head rest snapped and it's not rattling.
Headrest deployed without reason while driving. There was no forward or rear impact to vehicle.
Traveling in parking lot less than 10mph when suddenly the passenger headrest deployed with a loud bang.fortunately there was no one sitting in the seat at the time, as it could have caused a serious injury.there was nothing the caused the headrest to deploy.after examination, the cheap plastic pieces holding the headrest in is proper place were broken.i am now greatly concern this will also happen on the drivers side and may cause an injury or accident.it was clearly a failure of a defective part.sine than i have heard of many similar incidents.this clearly a safety issue and should have a recall from chrysler/dodge
I was driving 40-50 mph on hwy 146 near kemah, tx.suddenly and without warning the driver seat headrest rose up several inches and the front of the headrest shot out and hit me in the back of the head.
While driving approximately 40mph the safety system in the passenger headrest exploded and hit my wife in the head.
The passenger headrest deployed while a passenger was sitting in seat.i ( the owner of the car) was parked in a parking lot and the car was not in motion.we had driven to a restaurant and were waiting, parked in a space, ignition running, for our food to be brought out to the car. We heard a loud bang, my daughter shrieked and then we figured out that the headrest popped out. She has a headache, sore neck but minor injuries, however, had the car been in motion and the driver's headrest deployed, the situation could have been different.*dtconsumer stated headrest has been replaced.
I was getting in the driver seat of my parked car. Prior to getting in i heard a loud thud that sounded like a spring released. The headrest safety feature had deployed. Again the car was parked and not in motion.
The front passenger head rest suddenly and violently popped open while in motion on a straight, smooth, city street without any outside force being applied to it.if anyone had been sitting there, it would have jolted the person's head forward.i worry that this will also happen to the driver's side at some point.this is a safety issue.
I was pulling out of the parking lot of my place of employment and as i stoped to make a right turn to the street. The driver side headrest deployed and hit me in the back of my head and neck
We were driving down the road and the back of the passenger head rest exploded open for no apparent reason. I have contacted chrysler about this but we have a restrictions on vehicle which i need to clear up with state of tennessee but i have notice others complain about their head rest exploding.
Passenger headrest exploded (popped open) while parked.
I was driving down road and the head rest out of the blue pop open. Scared the heck out of me and i pulled over to find it broken and done this out of nowhere.
The drivers headrest active head restraint deployed during normal driving conditions. It appears that the plastic holding the pin to keep it in place broke releasing the pin and the headrest. So the feature designed to keep the driver safe became the hazard.
Driver side front headrest deployed un-commanded.plastic bracket holding pin failed.vehicle was parked overnight in driveway and shut down.no impacts occurred.appears to be material failure of the plastic bracket holding the retaining pin.
The headrest on my 2014 dodge durango started to separate on one side and would not snap back in place. Within a week, it self-deployed while i was driving and hit me in the back of the head. There had been no impact or cause for the headrest to deploy. On inspection, i found the plastic bracket that held the metal housing had failed and was broken in several pieces. The metal housing is still locked showing that the headrest had not deployed due to impact.
2014 dodge durangoincident date 7/22/21as my wife and daughter were entering the vehicle, the driver's side headrest exploded. There was no accident/collision. The vehicle was parked in our home's driveway, my wife and daughter were simply entering it to go run an errand. Had my wife already been in the vehicle, she would have been struck in the head by the impact. We are now worried that at any moment, the passenger side headrest may explode. This, i feel, is a serious issue.
While vehicle was sitting stationary in my driveway over night, the passenger side headrest deployed.the vehicle was unoccupied and not in motion.the vehicle has 121,000 miles on it.online research revealed this is a common occurrence with over 30 incidents already documented.this safety related item needs to be identified for recall.
The vehicle was occupied by my wife and two small children. They were stationary sitting at idle in a parking lot when the active head restraint system in the driver seat deployed narrowly missing my wife's face as she was turned around looking at the children in the rear of the vehicle. There was no force or inadvertent contact made to the seat or in the vicinity of the headrest that would cause accidental deployment at the time of occurrence. The headrest is now unservicable and unable to be reset as the plastic hardware in the trigger mechanism failed.
I was driving to church at about 20 mph when i heard a noise and felt a bump striking my head. The drivers headrest was deployed. It seems like some plastic clips or parts inside just broke...
Right front seat headrest has deployed for no reason while driving.
Known safety issue with the active head restraint of the 2014 dodge durango.the head restraint is known to deploy without cause, hitting the driver in the back of the head. This just happened two days ago (8/16/2020) to the driver side head restraint of my 2014 dodge durango citadel with 60,000 miles. Nothing provoked the malfunction, as the vehicle was parked.
The front passanger side headrest completely became undone with such force that it pushed the back of my head forward while we were driving to our destination. Felt like some one punched me in the back of my head with such force that if i was the person driving, it could have caused an major accident. We were on a major highway (turnpike) going about 70 mph and i'm glad that it was not the driver's side.it startled me and my wife as well itcompletely unexpected.now the question is that if this happened on the passenger side, its just a matter of time that it can happen on the drivers side??? this headreast looks like its sprinloaded and the pin that holds this headrest together failed. The unit is broken and the plastic housing inside the headrest that holds the pin is broken as well.please this needs to be looked at as it is an accident waiting to happen because it just can happen at any time and it would be unfortunate for anyone to get hurt if they are driving during the day or especially at night time.
On 12/5/2020 at about 1200 hours, i was driving northbound at about 40 mph on litchfield rd in goodyear, az in my 2014 dodge durango when the front passenger-side headrest deployed against the back of my wife's head for no apparent reason.i looked around and there were no vehicles within a quarter-mile of my vehicle when this occurred. On arrival home, i inspected the faulty headrest and it appeared an interior plastic retention piece was busted.i contacted my dodge dealer, who advised a replacement was not available until may 2021. I contacted chrysler customer care and they we're equally as useless as the dealer. I am completely annoyed, dissatisfied and a bit enraged.
My car was parked in the garage. I went to work on monday morning and noticed my head rest was hanging open. The head rest front portion popped off from the back portion and will not go back together.the garage estimate to fix this is $900!! i think this should be taken care of by chrysler since i wasn't even driving my vehicle - it's just a faulty headrest.
1) when turning on ventilation seats - driver and passenger seat blow hot air instead of cool air. Caused a mild burn for driver and passenger. In service - wiring defect.2) taillights (led) stopped working when driving and braking. Only turn on when in park. In service.3) sunroof stopped working twice. Had to turn car in for service 2 times. First time worked with a replaced part. Waited over 2 weeks for the part to arrive. Then 2 weeks later, it broke. In service - wiring defect.
The active restraint headrest on passenger side front seat deployed while sitting over night in the driveway. Vehicle has 104,000 miles and there hasn't been any rear end impacts. It appearsthat the part that holds the pin has broken allowing the headrest to deploy and the pin is still in the latch it's self. There in not any current recall on this but if it happens while someone is setting in the seat it could cause a head or neck injury or if it is the driver cause an accident.
The passenger headrest active head restraint safety device deployed without warning during normal driving.there was no impact, etc., that would cause the device to deploy.the device errantly deployed.had a passenger been in the vehicle this could have resulted in serious injury.the vehicle was in motion on a city street.through online research i noted that this seems to be a common issue.
As i was driving down the road this morning, taking my kids to school,the passenger seat headrest completely popped itself out. Came apart from from front to back and is locked so that it cannot be put back together. It hit my passenger in the back of the head.
While my vehicle was parked in my garage the passenger side head rest deployed without impact or warning. Failure milage was 46400. Had local chryslerdodge inspect failure and was told that head rest needed to be replaced at a cost of 709.49 in order to have the air bag light reset.10/
While traveling on vacation, and at the time parked in a rest area, the front passenger headrest randomly exploded in my 2014 dodge durango.luckily nobody was sitting in the seat at the time and no injury occurred.we bought this vehicle new and it has never been in a crash.nothing occurred to cause this headrest to do this.plastic pieces are broken and the headrest cannot be reset, it has to be replaced.the estimate for this repair is over $700.my wife drives this vehicle as a daily driver and i am concerned that the drivers seat headrest will do the same thing while we are driving, causing an accident.
Driverside headrest popped or deployed on it's own.no crash happened.vehicle was parked outside my home and not in use. Had i been in the vehicle at the time, potential head trauma could have occurred such as wound, concussion or whiplash.had i been driving the vehicle when this happened, this could have caused a crash and even more potential harm to myself, my children, passengers and other motorists. The vehicle has not been inspected but i have contact local dodge dealer who stated that there was no recall on the known issue and that the cost to "assess" the headrest would cost me $140 to diagnose and any replacement costs would be in addition to the $140. There was no warning whatsoever that this could happen.no engine lights or anything.again, i was not driving the vehicle.it was parked in my driveway.
Driver side headrest inadvertently deployed while operating vehicle. Headrest fastener damage in the process making the fastener unrepairable. Dealer states there is no current open recall on this issue even though there even though there are numerous complaints about the same issue online.
I was simply driving between 25-35 mph, by myself, when the passenger side headrest suddenly deployed. I thought something or someone hit my car. After looking around i noticed that it was the passenger headrest. I have no idea what caused it to activate??? dealer says the only way to fix it is to bring it to them???
We were driving home from thanksgiving break on the highway when we heard a loud pop. My husband thought my daughter had thrown something at his head. We looked back and she was asleep. We turned on the lights to see what happened and we found the head test had popped out. My husband had a slight headache after but we cannot get the headrest fixed.
Driving 65 mph down i10 in houston tx the headrest popped open for no given reason.
While driving at approx. 40 miles per hour, the drivers side head rest exploded causing my head to move slam forward. I though someone had hit me from behind but looked and there was no one there. Pulled over to the side of the road to find the head rest apart. I contacted a local dealer and they asked if i ran into a curb, hit a large bump or was involved in an accident and was sorry to hear that happened. After research on the internet, there are several reports of these headrest exploding randomly on several dodge models specifically the durango.my vehicle is a 2014 with 29k miles on it, never in an accident and barely driven.
I was driving and the headrest deployed without a collision luckily i didn't have my head against the headrest as that would had made the impact harder maybe causing and actual accident. Upon searching online i found out it hasn't only happened to my durango apparently this has happened to many other vehicle manufactured by dodge, jeep and chrysler with many of these headrest activations taking place while the vehicle was parked. I haven't contacted dodge since this accident happened today sunday august 1 2021. As a first responder i think this is a issue that must be addressed now by you guys since i read online that dodge said it was not a safety concern. Mixing highway speeds with a defective headrest that is supposed to be a "safety feature" to prevent an whiplash effect can result in a motor vehicle accident with majorinjuries or including death. As this could be the same as your airbags deploying without a collision. A blow to the head could result in a concussion with or without loss of consciousness.
The passenger seat headrest popped all the way out. There has been no wreck, collision, force of any kind. The car was in park at the time. It can not be closed.
Passenger headrest deployed without notice or warning signs as i was parked in a parking lot today 6/27/2021. My son got into the backseat and reached forward to get phone charger and the passenger seat headrest deployed.
While traveling on freeway driver seat headrest deployed striking back of my head.
As i was driving on the highway, the passenger side headrest deployed.
The driver headrest active head restraint safety device deployed without warning during normal driving. There was no impact, etc., that would cause the device to deploy. The device errantly deployed. The headrest came in sharp and sudden contact with the rear of my head while in motion on a city street, not turning. Through online research i noted that this seems to be a common issue.
Drivers side headrest exploded into the back of my head while driving down the road speed was 30mph. No bumps or accidents. Hit me hard enough in the back ofthe head that i became lightheaded.
Without warning my passenger side headrest popped open.don't know exactly when it happened as most of the time there is no one in the passenger seat. Not involved in any accidents.headset just popped open and is stuck.
Driver side headrest assembly exploded.
I was cleaning my car (stationary in driveway) on 11/3/2019 and noticed a piece of plastic on the floorboard.i looked up to see where it might have came from and noticed the driver seat headrest was separating.i attempted to push the two pieces back together and the headrest fully deployed. Upon inspection i could see that the clip that holds a metal pin had failed.the plastic piece i found was part of this clip. Very grateful i was not driving when this happened.this vehicle is only 4 years old.it is not stored in the heat or sun.now we get to wait for the eventual failure of the passenger side active head restraint.safety devices should not cause injury.
While stopped with the vehicle in park after just coming off of the interstate at a truck stop, the passenger side active headrest popped.no damage had occurred to the vehicle, no large bumps or curbs were hit.luckily we were stopped and no injury occurred.unfortunately this is a huge expense to fix at a dealership (over $700 just for the part plus shop hours making it about a $1000 expense not covered by warranty!)this is a huge safety concern - 1.if we are now in a collision prior to repair will our airbags deploy as this is part of the whole system (and the one is already sprung so could damage occur because of that)2.if we had been driving and it were to deploy and hit someone it the back of the head it could easily cause an accident causing injury or even death to occupants and to occupants of other vehicles!this could be extremely dangerous!
Driver headrest deployed by itself with no reason, starting the vehicle headrest deployed
The headrest of the passenger seat suddenly deployed without any accident when the vehicle doesn't move . Please also note that the vehicle was never used off-road.my car has only 35000 km on its odometer and never been involved to any accidents. It seems like manufacturer defect. The headrest deployed because all plastic latches were damaged due to poor quality of matereal. I have contacted with my lokal dealer but had no any help. I'm afraid that same could happen with driver's side headrest while driving that able to lead fatal accident. Please help people to be safe, chrysler doesn't whant to hear us at all ! please raise an investigation to initiate recall.
My driver side headrest deployed on its own while driving down the road. The vehicle has never been in an accident and it is only 3 years old.the deployment almost caused me to wreck but i was able to maintain my vehicle to come to a stop in the other lane.i have contacted the dealer and dodge with no help. There equipment malfunction and i have to pay $684 to have it repaired.keep in mind it is suppose to deploy in a rear end collision and there was no collision.it was a spontaneous deployment.
One day while my wife was driving with my 23 year old daughter in the front passenger seat they was sitting at a red light and the headrest burst forward hitting my daughter in the back of the head. Ever since that day she now has issues with vertigo and has dizzy spells at least 2 times a month.
While i was driving on the freeway doing 65 mph the driver's seat headrest deployed. It burst forward hitting me on the back of the head so hard i struggled to keep control. I was in motion, not involved in any type of impact. There was no reason for the headrest to deploy.*dtconsumer has contacted the dealer and will be replacing the headset next week.
Upon washing my car, the passenger side front seat active headreast activated while sitting in the driveway.no one was in the seat and the car wasnt in motion. There also wasn't any rear impact. Took the car to the dealer been getting the run around if its covered under warranty.
While driving down the interstate at 70mph the front passenger side headrest "deployed" without warning, striking and injuring my wife who required medical treatment to resolve the injury.inspection of the head rest revealed that the plastic that holds the metal retaining pin for the active head rest system had failed, resulting in the rapid forward movement of the head rest causing injury.dodge/fca so far is refusing to cover the obvious materials failure and poor design under warranty.*dt *dt
After making a left turn at an intersection, the passenger side active headrest deployed.no other safety systems activated, and no warning lights appeared on the dash.the driver-side headrest did not deploy.speed was less than 30 mph.looking at the headrest, it appears that the plastic clips that hold it in place failed, causing the deployment.see the attached photographs.the vehicle had 38,402 miles at the time of the incident
The passenger side active head rest come apart, luckily in the driveway. Itpushed forward about 3". The plastic that locks around the hinge pin broke. The dealer wants $700.00 dollars to replace, plus when will the drivers side head rest come apart. Clearly this will be a $1,400.00 repair when complete
Passenger side headrest deployed while operating vehicle. There was headrest damage in the process, making the fastener unrepairable. I do not see a current open recall on this issue, even though there are numerous complaints about the same issue online.
The headrest all of a sudden popped out/ exploded while i was driving and hit the back of my head
While driving on little road in pasco county florida on july 25th , my passenger side headrest deployed as if in a crash, striking my father in the head. The unit still has the metal pin attached by clamps and basically snapped. The plastic is broken.
The headrest burst open on the driver seat for no reason, when the vehicle was on but stationary, parked in my garage.
While driving on the highway something exploded loud inside the car.i screamed and at the front passenger's seat, i saw my daughters head and body moving forward as she was impacted by the seat.then i noticed that the headrest popped and hit my daughter strongly in the head.i went right away to big o dodge 2645 laurens rd, greenville, sc 29607.the technician looked at the headrest and told me to make an appointment because they were too busy.they gave me an appointment for a week later and also told me to call chrysler 800-992-1997 to see if they cover the part.i talked to ariana gonzalez 9:45am and she said she was going to call big o dodge to verify what can be done, but she never called me back.i called again chrysler and talked to joel and he said they can't do anything about it until the car is diagnosed.i emphasized that this is really dangerous and that i am afraid that this happens to my driver's seat while i am driving.this is a great safety hazard.if this explodes in the driver's seat while driving it can cause an accident.this is my daily use vehicle and i need this to be solved right away, and prevent many other people using dogde from being harmed.
Travelling on highway at 60 mph passenger headrest suddenly deployed.there was no braking or unusual activity.our 12 year old son was in the passenger seat, was knocked on the head by it, but no injury.vehicle has around 120,000 miles, has had no other major issues, and been in no prior accidents.i find this "safety feature" completely un-necessary, and an expensive over-kill. A standard headrest is sufficient.
Drivers seat head rest activated for no reason. Popped out and forward.needs to be repaired.
While driving the car,my daughter was in the passenger seat and without warning, the headrest on the passenger side broke and hit her in the head.
Active head restraint malfunctioned and deployed while driving slowly through a parking lot. Speed bumps were encountered, but i cannot remember if the ahr deployed while passing one. Passenger suffered head injury.
Head rest spontaneously deployed, no collision or accident. Vehicle stationary in driveway.
The touch screen works part of the time and other times not.also air works sometimes and not other times,sometimes half the car is cold while at the same temp the other half of the car is hot air from the vent.also the seat set up does not keep settings.
The passenger headrest deployed without reason. The vehicle was not in motion and parked in my driveway.
Second row passenger side bench seat no longer latches to the vehicle. Mechanism is now jammed and will not function.vehicle seat is free floating and will not latch to the vehicle. Occurred during normal use, as third row passengers were exiting from the vehicle.
While parked, my drivers side headrest deployed like it would in an accident, we were not hit by any other car nor was i in any sort of accident. Just parked when it hit me in the back of the head causing an instant migraine and neck pain. There is no way to reattach it.
While sitting in the car with my family at walmart waiting for frock pick up the passenger seat headrest air bag burst open. We were not in accident or had we went over any large speed bumps. Actually the car was in park.
Driving home and headrest forcefully deployed striking back of my head.i was in fairly heavy traffic and, at first, thought i had been rear ended.i discovered what had happened once i got home and saw that the headrest was not intact.
I was pulling out of a fast food drive thru onto the main road and my passenger seat headrest deployed. My daughter was sitting on front seat. The car did not have any impact and was less than 5 mph out of the drive thru.
While stopped at a drive through the headrest of the driver side front seat deployed heating me in the back of the head causing a good amount of head pain
My passenger side headrest broke at the plastic clips and is just hanging there. We just noticed when we got in the car today... Thank goodness no one was riding in the seat.i'm now worried about the driver's side headrest "exploding" while we're driving.
Out of nowhere, my headrest exploded. Apparently this is some sort of safety feature to avoid whiplash in an accident. My vehicle has never been in an accident and this happened for no reason. It slammed me in the back of the head out of nowhere while driving. I didn't know what happened. I thought i got hit.i see there are many complaints over the years online and yet, dodge has not taken any responsibly and this isn't listed on the recall list. I'm scared to put my elderly mother in the car in fear that her headrest will explode and cause an injury
While my wife was driving down the highway the active head rest pop out, hitting her in the back of the head. She was startled, she then pulled off to the side of the road to see what had happened
I drove over a pothole on a city street. I was traveling at 35 mph, which resulted in front passenger headrest to pop out. Luckily no one was in the seat. The headrest will not close back.
March 22 2020 i got into my vehicle drivers side and when i sat down the head rest deployed and knock me on the back of the head.had not even started the vehicle it was parked in my drive way. I called the local dealer and he tells that there is no recall for the head rest but on line i see other owners have had this problem happen to them but while driving. Crazy! i could not imagine if this had happenned while i was driving.. My vehicle only has 47960 this should not be happening. He's telling me that this will be out ofmy pocket. Huge saftey problem and hope dodge steps to the plate. I have been a huge dodge owner my last durango i owned for 19 years before i bought this one.. I hope i hear from somone soon!!
Passenger side headrest exploded open will driving on parking lot, no collision took place it just broke open when plastic part failed internally. It had enough force to injury a persons head or neck.
Wife was driving in a residential area going aprox15mph. Did not hit anything orwas not struck by anything. Was struck in the head throwing her head violently forward, by the drivers side headrest deploying. She was shocked as she had no idea what had happened. She immediately felt pain and light headedness. Returned home less than block from the headrest deploying.i took her to er, after 2 hrs determined she had a concussion and strained muscles in her neck, basically whiplash.
Passenger side headrest deployed while driving on a highway. Seat was unoccupied, car going about 35 mph, with no collision or braking occurring to set off the headrest.
While driving i heard a pop behind me.i realized when i got home that the head rest had broken.
I was driving on an air force base, heading home after i picked up my children from their after school program. The active headrest suddenly burst open, while i was driving, hitting me in the back of the head and neck. It was so sudden and unexpected that i swerved out of my lane. Fortunately, i was able to regain control of the car without causing an accident. However, it distressed my children, put us all in danger, not to mention the other cars on the road. My neck felt like i had whiplash so i went home, iced it and made a doctor's appointment. I wish the manufacturer had contacted us about there being a recall, so that it didn't create this unsafe situation.
Driving on a 45mph city road. I was a passenger, husband was driving and i heard a loud noise and felt something hit me in back of head.thought we were hit by another car but we were not, we were still driving at same speed. My headrest had ejected for no reason and hit me on back of head and neck.
Without warning, the passenger side front seat active head rest deployed without cause or crash.the vehicle was not moving, we were just getting inside.the passenger side head rest tethered to the seat suddenly and unexpectedly deployed causing damage to the head rest. No visible damage is apparent to the vehicle itself (crash), and no visible codes or warning lights (i.e. Airbag light) are displayed. The vehicle has never been in an accident.
I just pulled out of work and i was driving down the road. My driver seat head rest popped open and hit the back of my head. I didn't hit anything or nothing hit me. I was driving maybe 40mph with no other cars around me. I didn't even realize what happened until i pulled into the parking lot of the store i was going into to. My head rest is still intact just split open!
On 3/6/17 the passenger side front seat active head rest deployed without cause or crash. When driving in normal conditions the passenger side head rest tethered to the seat suddenly and unexpectedly deployed causing damage to the head rest.attempts to repair this and or find the cause at the dodge autonation dealer located at 21027 i-45 north, spring, tx 77388 (877-791-6569) where the vehicle was purchased met with a declined repair due to the damage was listed as "trim". At the time the ahr deployed a passenger was in the seat at the time but was not injured due to the "tethers" held the front face of the head rest from projecting outward/forward. I was notified by the service director at the dodge dealer frankie freeze this has happened before and he has personally seen this type of deployment without cause. In the service manual in the event the ahr deploys there is a "reset" process. Due to the high velocity of the head rest deployment the unit itself was damaged to include the head rest cover and was not able to be "reset". No visible damage is apparent to the vehicle itself (crash), and no visible codes or warning light (i.e. Airbag light) are displayed. At this time i have disputed the claim by dodge that this is a "trim" issue and the service department can not determine why the head rest deployed and referred the issue and deployment to a investigator.i suspect but have no evidence of the deployment of the head rest was caused by the right rear rear passenger opening the factory installed video system installed in the front passenger seat (rear entertainment system). It is possible the back of the flip open monitor plastic shroud struck the back of the head rest when opened causing it to deploy. The vehicle was in operation in normal traffic conditions at night with little to no lighting in the vehicle. A distinct and loud pop was heard from the seat.
While driving, with no warning, the active head restraint deployed on the drivers seat,knocking me in the back of the head with force, momentarily causing me to lose control.
The active head restraint in the head rest deployed striking me in the back of the head while driving resulting in a headache.*dt
While driving down the road my driving side head rest popped open hitting me in the back of the head.
Vehicle parked overnight. Upon entering the drivers headrest was noted to be exploded open as the plastic mounts holdingthe pin keeping the active restraint closed had disintegrated.if car had been underway this might have been lethal..
The head rest pop open put of no where. Try to explain this to them and no one is willing to help. However after doing my research, i found out i'm not the only one with the problem and that is very common. When i brought this up to their attention i was told that there is not a recall on it so therefore they won't be able to help.
Active head restraint activated without warning with occupant in the seat.vehicle was in motion and being driven normally in town.active head restraint hit occupant and caused pain. Took to dealership and was told nothing they could do other than charge me 750 dollars to repair the issue.
As i was driving to my son's football game, my headrest deployed and violently hit me in the back of the head. I hadn't hit anything or a pothole. I lost control of the car momentarily, but thankfully was not around other vehicles and was only going about 30 mph. It sounded like my airbag had deployed, but after looking around to find what happened, i noticed my passenger side headrest was out and so i felt behind my head and sure enough it had deployed as well. I ended up going to the er because of a head injury as i was disoriented and dizzy and had light sensitivity. I have been diagnosed with whiplash and have had headaches everyday since the accident. I am also seeing a chiropractor because my back is all messed up as well.*dt
While parking the passenger side "active head rest restraint" deployed due to a failed plastic piece that holds a steel pin into an electronically controlled servo. I would like a new head rest sent to me free of charge for installation. Thank you.
Driver's side headrest deployed while the vehicle was in motion in reverse in our driveway (no accident). The headrest struck the driver in the back of the head, startling the driver and causing a safety hazard. Upon further inspection of the headrest, the plastic pieces holding the rod that secures the headrest failed.
As i was getting in my car i notice the passenger side headrest was apart/deployed without any accindent. Also having issues with the passenger seat belt not retracting.
Head restraint on driver side deployed while in driveway. Plastic retainer failed allowing the restraint to activate.
The second incident was myself driving on the freeway the driver side headrest burst forward while in motion hitting me in the back of the head causing me to swerve from the far left lane across two lanes before gaining control of the vehicle again. Lucky for me it was late at night and no other traffic was around otherwise i could have ended up in a collision. Also refer to tracking number 11389462. As this was the second headrest to malfunction.
2014 dodge durango just left highway at highway speeds on to exit ramp. Stopped at end, made right turn started to go... " bang "passenger side headrest makes loud noise hits wife in back of head . Causing neck ache and head ache for two days . I did not loose control but took eyes off road when it happened.this was a very distracting thing to happen while driving !pulled over took pictures , called dodge immediately .they sent a company out to investigate , have not heard back at all . (( not trying to do your job... Trust me))please google : dodge headrest deployedmany other dodge cars have same problem .thank you for your time [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My wife was driving the vehicle when there was an exploding sound immediately followed by hit to the back of her head.she is currently in a lot of pain from her neck and has a nice headache to accompany it. The vehicle was in motion when the headrest deployed on it own.
Front passenger side headrest deployed on its own. I was not in the car when it happened. No accident of any sort.
Driving down rural road at approx. 40mph, suddenly felt snap to back of head. Force was such that driver thought perhaps she had been rear-ended. Pulled over to side of road. Noted driver side head rest had split/separated with large v shaped separation in head rest.*dtconsumer stated she had a strained neck and concussion.
The contact owns a 2014 dodge durango. While driving approximately 40 mph, an abnormal noise came from the vehicle. The contact noticed that the front passenger headrest fractured. The vehicle was taken to nyle maxwell chrysler (13401 ranch rd 620 n, austin, tx 78717), but a diagnostic test was not provided. The technician saw the failure and informed the contact that the headrest needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45,600.
The contact owns a 2014 dodge durango. While driving at an unknown speed, the driver's side headrest detached and pushed against the back of the driver's head without warning. The vehicle was taken to blaise alexander chrysler jeep dodge (1080 e college ave, state college, pa 16801, 814-234-4321) where it was determined that there was no recall. The manufacturer was made aware of the failure and promised to call back; however, the contact did not receive a response. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000. *
The contact owns a 2014 dodge durango. The contact stated that while his wife was driving at an undisclosed speed, the front passenger's side headrest deployed without warning or impact. The contact stated that his brother-in-law was rendered unconscious. The contact stated that his brother-in-law sustained neck injuries however, medical attention was not sought. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was approximately 72,302.
As i was driving to my son's football game, my headrest deployed and violently hit me in the back of the head. I hadn't hit anything or a pothole. I lost control of the car momentarily, but thankfully was not around other vehicles and was only going about 30 mph. It sounded like my airbag had deployed, but after looking around to find what happened, i noticed my passenger side headrest was out and so i felt behind my head and sure enough it had deployed as well. I ended up going to the er because of a head injury as i was disoriented and dizzy and had light sensitivity. I have been diagnosed with whiplash and have had headaches everyday since the accident. I am also seeing a chiropractor because my back is all messed up as well.*dt
The contact owns a 2014 dodge durango. The contact stated while driving approximately 75 mph, the front passengerā€™s side seat headrest inadvertently deployed, striking the passenger in the back of the head. During the failure, there was no injury. The cause of the failure was not determined. The manufacturer and local dealer were not contacted. The approximate failure mileage was 100,000. The vin was not available.
1) when turning on ventilation seats - driver and passenger seat blow hot air instead of cool air. Caused a mild burn for driver and passenger. In service - wiring defect.2) taillights (led) stopped working when driving and braking. Only turn on when in park. In service.3) sunroof stopped working twice. Had to turn car in for service 2 times. First time worked with a replaced part. Waited over 2 weeks for the part to arrive. Then 2 weeks later, it broke. In service - wiring defect.
The brake warning light came on and stated low fluid.i topped off the fluid. I checked all wheels for leaks and found none.several weeks later, the same warning appeared and break fluid was low again.i scheduled an appointment with apple dodge in hanover, pa.they found that the brake line had been rubbing on the steering column and rubbed a hole in the metal brake line causing the leak.this vehicle has never been in an accident and has never been "off-roading". I contacted dodge to request a refund of the brake system repair as i feel that this was a manufacturing defect and the vehicle left the factory with the condition of the brake line rubbing the steering column and this should be treated the same as a recall. Dodge case management # 59431690. I was notified by phone today, 9/6/19, that dodge would only refund 50% of the repair cost.this brake system failure couldhave caused a very serious accident and even death. Attached are copies of the invoice (2 pages), and pictures of the damaged brake line and worn area on the steering column. The vehicle has 50,084 miles on it.
Rollaway accident. In 2015 i had an accident where my vehicle rolled out of my driveway. I was not in the vehicle.the vehicle was in park and emergency brake was placed on. I contacted fodge about the issue and they said that althiugh the parking brake lighy may have been on that if the brake was not depressed.completely to the ground the brake was not engaged.
We pick up our new car on december 2, 2013.the following morning - december 3, 2013 - tuesday? 8:30am we turn car on and all indicators and lights start flashing and ringing. We were unable to shift car out of park.car is flat bedded and towed to chrysler.car stays at chrysler until friday december 6, 2013december 6, 2013 - friday ? pick up car at 3:30pm after installation of new abs module.driven 2 miles and same problem as 12/3/13 occurs.car is then driven back to chrysler. Car kept until monday, december 9th, and was informed that there was a loose bolt.
I have 2 active recalls on this vehicle, they are t59, brake booster water shield may have been incorrectly installed, and p67, occupant restraint control (orc) module may develop an internal fault.i have 1 active campaign on this vehicle, it is u06, autopark functionality.i just purchased this vehicle on june 23rd, 2018 at performance dodge la vista, nebraska.i was informed by the performance dodge la vista, nebraska service department that the recalls were performed, and not reported, due to lack of personnel in the recalls reporting department.meanwhile, i drive a new/used vehicle, wondering if the dealership actually addressed the open recalls, and campaign on my vehicle, with my safety at risk.this is highly unacceptable, it is now september 16th, 2018, and the recalls, and campaign are still outstanding on my vehicle.i am looking to you for assistance in this matter.i am also worried if the work was not actually completed, and just reported as complete by the dealership, the thought of this is frightening, again, since my safety, and that of my family, is at risk when operating this vehicle.thank you for listening, and i hope to hear from you regarding a resolution to this matter soon.good day,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
First issue is sometimes when driving the car appears to be accelerating and the speed mph gauge will go up but the car is actually not going past a certain speed and is stuck in second gear. Second sometimes while driving the car feels like the brakes are being applied on their ownthird if the passenger door is opened and closed while the vehicle is running the prompt 'the fob has left the vehicle' appears when you start driving. Battery in the fob has been replaced multiple timesfourth the ac and heater do not work just circulates air. Never ever worked!!! thought i was maybe using the wrong controls but i've read that manual a million times and it's not human error
The contact owns a 2014 dodge durango. The contact received a recall notice for nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the parts needed for the repair were unavailable. The dealer did not know when the parts would arrive. The manufacturer was notified. The contact had not experienced a failure.
The brake pedal do not realize, the car still braking without touching the pedal. Almost crash from behind the car stop hard just put a small touch in a descending street. Thecar almost brakes totallyand realized in any moment when accelerate, also crashbecause i was acceleration and realized, the car go so fast almost crash.
My car presented a safety related defect recently. I was driving in acity street taking my kids to school when a sign of service brakes appeared in the screen.the brakes stooped working properly and i almost had an accident putting my entire family in a very unsafe condition. When i took it to the kendall dodge dealer they told me that the car hadhydraulic power assist problem or brake booster faulty. I paid the repair out of my pocket. Later, i found out that chrysler had a recall in 11/2017 for the same problem i had hydraulic: power assist, recall number t-59. I need to include my car in the list of the cars affected by this issue. When i called chrysler they told to reported it to you so my car can be included in the recall list because at this time it is not included it in. I really need your help because due to the limiting breaking ability of my car my entire family was exposed to a very dangerous situation.
I'm receiving a brake booster warning light but the dealership says my particular vin wasn't one involved in the nationwide recall for 2011-2014 dodge durango's, although i have the same proble.
I stopped a the light with no issue and once traffic begin to move the car in front of me placed their foot on brakes at about 20-25. In the middle of the next block and i did as well but the brakes did nothing but went straight to the floor. My foot is all the way down and still no stopping. I hit the car in front of me and as she moved to the left my truck was still in motion andended up hitting the car in front of her as well which is what actually stopped my truck. The airbags also never deployed in the truck. The were thankfully no physical injuries butdamage to the cars i hit as well as my own. This was a mechanical failure that could have been deadly had i been on the expressway where i was indeed headed.
I received a recall from chrysler on the brake booster possible failure several months ago.when i called my dealer, diehl chrysler in butler pa i was informed they did not have the part for the repair and as of this date still have not received the repair parts from chrysler.i received a second recall last week for sun visor wiring and once again i was informed by the same dealer they have not received the parts.
First incident was trying to back out of driveway. Felt like brakes stayed applied and would not move, and had to be forced. Second incident was the next morning the brake peddle would not depress causing loss of brakes, and going right through a stop sign. Third incident was on the way to dealer. Stopped at a light two miles from dealer and brakes stayed completely locked up. I had to rev the motor to be able to pull off into a parking lot. Called for a tow, had an hour and a half wait to go a mile up the road. Finally, after sitting for an hour, the brakes released and we were able to get it to dealer. During this incident the park lock out did not work and the peddle had no downward movement. However, the dealer could not recreate any of the complaints leading them to try and send us home in it. I refused and insisted more be done to diagnose due to the unsafe possibilities.
My brake pedal is hard after sitting for a couple of days. After starting it goes back down. I brought it to the dealer and the found a small vacuum leak from the brake booster and they said it was an acceptable leak. Is this true? or should there be no vacuum leak at all? i want to make sure my car is safe. Please let me know if i should bring it back to dealer and have them replace the brake booster. Thanks
December 23, 2013 -monday ? we return our new car to chrysler service because memory for heated seats and steering wheel not saving.also, key fob not working properly.informed by service that new module needs to be ordered.radio needs update for latest software.appointment made for service 1/8/14. Car was in less then 3 weeks prior with new abs module needed.(december 3, 2013).
The rear tail light assembly fills up with water, eventually causing the rear tail lights to dim or stop working.safety issue.
The fuse box keep blowing the emc fuse and now power steering want work the fuse box was smoking like it was on fire and i called the dealer said nothing they can do and i pulled said have recalls on my dodge and i want to know why if they fix it why it still giving me trouble i have a disabled wife and kids has to ride this car to drop now it not able to be drove because can't keep the fuse from blowing and shutting the whole car down if i have i file a law suit against dodge because my family could have got burn up in car that is defeated and has had recall and not fix the issues either the dealer lied and said they fixed or it wasn't fixed at all i be a manicure for 34 years and i know because i work on dodge ford chevy all the time and i sure ant no dumb [xxx] but anything happens to my and the car issue not fix i will contact a lawyer over this matter as today because i call 3 places and nobody want to get it in the dealer just because it says issue fix come now i ant dumb and i ant paying for a recall defect to be fix when it should been fix from the get to*dtinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Vehicle is a new company vehicle and had approximately 507 miles on it when the incident occurred. I was driving and vehicle lost power steering and started to smoke from under the hood. Pulled into next safe parking lot and opened hood. Couldn't see any flames and after about 5 - 10 minutes smoke stopped. Tried driving vehicle and it seemed ok except for no power steering. Drove vehicle home and called the 800 number for customer service for chrysler, dodge and they told me to call a local chrysler, dodge dealer for a service appointment. Called local dealer and they told me to bring vehicle in two days later for service.according to the invoice, the power steering pump leaked from behind the pulley. Fluid also leaked onto the serpentine belt.updated 03/11/15
Three weeks ago, the power steering failed on my suv while in motion on a city street. It tightened up severely, making it very difficult to steer. The dodge dealer says the electric power steering control module is faulty and the part is on back order. Today (dec.19), i was told the part would not be available until sometime in january. A parts representative offered to locate a generic part from another manufacturer, which i declined.
2 weeks ago my steering went out. My mechanic says the electric power steering is faulty and the part is on back order and no one can tell him when it might be available but the manufacturer did tell him that there are 160 customers waiting on this part.i am currently without a vehicle due to this, as are the other 159 customers waiting.
The contact owns a 2014 dodge durango. While driving, the temperature gauge and power steering indicators illuminated. The contact drove home, inspected the vehicle, and diagnosed that the water pump failed. The contact stated that the water pump failed due to defective materials. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was notified of the failure. The failure mileage was 60,000.
On november 7th, 2020 while driving on a avenue multiples engine and electrical warning reveal on the vehicle dashboard and all of the sudden the steering wheel got really hard, the check engine light came up, the brakes light, and a message stating "service shifter"; this all happened on a nick of time while i have my whole family in the car, very unsafe.
Bought a used durango 5 months ago at an official dodge dealership in new hampshire, was told that it was in great condition. Came back to the same car dealership for a state inspection to find out that they failed us for a leaking steering gear/rack, charging us an overpriced cost of $1900. Come to find through another mechanic shop that this was not worth a fail and that it was not in need of an immediate fix. The dodge dealership made us feel pressured to get this fixed right away. The 2014 durango with only 63000 miles should not already have an issue like this.
Takata recall loss of power steering, at any speed.
Pulled into driveway and put car in park to get out to grab the mail. Uponretrieving the mail, i turned around to witness the vehicle rolling on my driveway and crashing through a close garage door.the vehicle apparently jumped out of gear as it was not moving when i got out of the vehicle and walked towards the mailbox
The backup light assembly is this vehicle fills with water during rain or car washes, speed is irelevant.the water shorts out the led lights, causing them to fail.the assembly is supposed to be water tight, therefor there is no way for the water it collects to drain.therefore, the metal components of this assembly are also beginning to rust due to the persistent presence of water.replacing this failed assembly costs $1,300.this component should continue to be water tight on well maintained vehicles, such as mine.this failure feels like a flaw in the design of the original part.dodge should replace these failed assemblies at a much more reasonable price, or free of charge, due to the fact that the component is designed to last the life of the vehicle, and certainly isn't for me and many others.
2014 dodge durango tail light assembly not properly sealed when manufactured and allows water to enter and ruin circuit board for led tail lights. I have electrical engineering degree and this is not a bulb burned out. The leds circuit board is what's damaged not the leds. Dealers say warranty does not cover bulbs. But this is a whole tail light assembly that was not sealed right from the factory. It cost $1100 to replace . This is a defect not normal wear and tear. There are literally thousands of people online with same issue.
Water continues to leak and pool inside the tail light and has caused some of the led bulbs to go out.
On may 31, 2018while driving down the interstate in the rain, my front left molding wheel flare flew off of my 2014 dodge durango. There were no hazards in the roadway and i did not hit anything that would have caused it to fly off. There had also been no previous signs that it was lose or about to come off, it just simply flew off while i was driving. Inspection of the vehicle afterwards also did not indicate any damage to the wheel hub area that would have caused the wheel flare to detach.
The entire brake light (panels) had water leak in them causing water to back up in plastic cover shorting out the break lights and causing condensation on the rest of the brake panels. This happens when it rains or car is getting washed or any time water touches back brake lights.
Rear race track lighting taking on water when it rains.ed lights have shorter out.happens when vehicle is exposed to wet and rainy conditions or carwash
This has happened twice, the first time was a month or so ago but it happened again last week and the wound was much worse. The exposed edge of the left and right rear brake light are extremely sharp and exposed anytime the rear hatch is open/up. I thought about making a video showing how it could peal and apple or watermelon skin. My right arm has a short 3/4" scrap (1st) and now an almost 3" long scrap that is taking its time to heal. If your skin touches those edges and has any amount of force it will scrape the skin. This happens during unloading if a package shifts while unloading.
This actually happened about 4 months ago. I was at the post office dropping off mail outside in the mailbox in my car.i dropped a piece of mail on the ground. I put my car in park and got out of my car. My car began to roll forward, i was able to get in and place my foot on the brake. My door hit the mailbox. Later i went to the dealer to get a quote to fix my door and told them what happened.they said i must have never put it in park. They wanted $1000 to fix a little scratch and dent on the door. I decide not to fix it. Today i noticed the possible recall, thought i should mention this. I'm not looking for a response. Than you for your time.
Track lighting on the rear door is not sealed and water gets into the light housing and the rear camera as well as the license plate lights. Some of the lights in the track are out and i have to keep replacing the license plate lights. Water is just sitting on the lights so they burn out. I'm afraid this might start a electrical fire in the rear door or my rear lights will just stop working.
The contact owns a 2014 dodge durango. The contact noticed a puddle of water underneath the rear passenger side of the vehicle. The contact discovered that water had leaked into the rear race track light assembly. After removing a bolt from the assembly, the water was drained from the vehicle. The cause of the failure was not determined. The dealer and manufacturer were not notified of the failure. The failure mileage was 94,000.
I backed the vehicle out of the garage onto the driveway, then put it in park.ileft the engine running and exited the vehicle to walk in the garage. I was already in the garage and turned back to see the vehicle was moving forward.i tried to get back in to stop the car and was trapped between the door and the car.unable to stop the vehicle, it continued forward, swiping the center garage beam and crushing me.updated 03/21/17*lj
Racetrack tail lights burnt out from normal use because the part suffered a common manufacturing defect. This part is flawed and needs to be redesigned and issued a recall to all racetrack owners.
Tail light has water in it. May cause assembly to fail.
I have water pooling in the rear tail light track whenever it rains. This reduces light visibility, and i'm assuming will eventually short out the electrics in the lights.
Rear taillight collects water in the housing when it rains, snow or wash. Due to this defect know my rear tail light is burned out. This occurs when i'm stationary or moving. I read a lot of forums and it seems like a common problem with dodge.
The rear taillight gets water in it everytime it rains and part of the led of the taillight has gone out due to the water and this is a hige safety concern.on dodge forum this is a well known issue and well as well known of at the dealership.i did call dodge customer service with noresponsibilty taken.
The durangos have a serious issue with water soaking into the led race track lighting on the rear lights. Mine is filled with water and killed my led bulbs.
Seatbelt for driverno longer retracts or locks when brake is applied. Doesn't retract back when vehicle is off and seatbelt is removed just flops. Back lift gate opens and then closes and suspends halfway will hit your head if you're standing under it. Interior overhead lights do not turn off while vehicle is in motion and running. Don't turn off for about 5-10 minutes after vehicle turned off and is locked.
The rear tail light has been filling with water and have no idea where it's coming in at because tail light still looks as new as it did before. Now the led part of the light has completely gone out and the whole light isn't illuminated
My 2014 durango has been making a knocking noise on the front driver side for over 3 years now. I took my car in several times and to different dealers. It was always the same story, 'we couldn't find anything' i even had one dealership tell me 'sorry we can't figure it out, it's like trying to find a needle in a haystack.' are you kidding me!! my vehicle has been to the dealer over 5times for the same problem and it's never been fixed. Now it's out of warranty and out of their hair, just what they wanted. I need to help on what to do in this situation. Another issue i had was with the fuel pump. They fixed some problem i had a few years back, they actually broke my gas tank door after working on this issue. My car has once again come back with this same problem. Today my car won't start and is unfortunately out of warranty. I had a mechanic come take a look at it and it seems to be the fuel pump once again. Who's working on these cars? drunks? i need help asap.i want to note that the knocking noise occurs every time i'm driving. No matter the road conditions. Smooth, bumping, raining, the knocking sound is there. It sounds like a rock hitting under the hood. It's not constant but happens every 3-5 minutes and i know it's not the lifters because i've also had the problem already and it's been fixed. Any help would be great. .
For 2 years we had issues with worn inner walls in front & steering shake.we brought it in with extended warranty along with video of noise from self diagnostic.our concerns were dismissed by dealership & another automotive shop informed me that both front hubs were bad.called dealership again & same dismissal.we changed both hubs at our own expense and problem fixed.bushing was making horrendous noise and also dismissed by dealership.changed that on our own expense and issue solved.alternator was supposedly changed due to recall by dealership & after inspecting it, we have both agreed that the alternator hasn't been touched.bolts show no signs of any type of torque and alternator is dusty and dirty as is the rest of the components in engine bay which also lead us to the conclusion. This vehicle was and i believe still is unsafe due to recall concerns and the local dealership absolutely refuses to acknowledge any wrong doing.i will be seeking further action against them and hope this doesn't continue to happen to others.
2014 dodge durango r/t rear suspensionclunking noise at speed going over bumps, potholes. Noise coming from rear shocks, especially passenger side. Probable loose shock or shock mount. Vehicle has very low miles.
Repeated failure/thunking of the rear self-leveling shock system and mounts
Vehicle has loud humming noise coming from passenger side.took me a month just to get an appointment..dropped car off on 12/09/19 @ westbury ,ny dodge dealer..dealer stated car needed wheel hub bearings,states all 4 have been changed. Told to pick car up on 12/17/19, car was never test driven as stated and problem was worst. Left car to correct, picked car up again on 12/18/19 to here a new problem which was rubbing from passenger rear. . service rep. Dominique who test drove with me said that this was normal.(unsatisfactory).service rep. Handling my car is manny., gives me the run around, doesnt stay intouch only after i make numerous complaints, promised to give me a loaner vehicle ,then when i show up i dont recieve one , reason being i didnt purchase car from them, but ok to be inconvenienced for over 10days..i was told by both reps. To take car and bring back if issue continues.(situation was still ongoing)..this is very unsatisfactory and how will i be compensated. My vehicle still isnt fixed and i live in pennsylvania and car is in ny..
I am experiencing a thumping noise in the rear end of my vehicle when moving on any surface with the slightest imperfection.when taken to the dealership to be checked out they found that the rear shocks are causing the abnormal noise.in my own research on these (rather expensive) shocks i have found that they should not be failing in under 100k miles which my vehicle is under and i have also found in a couple forums that they have a known defect.however chrysler claims there is no service bulletin or recall on them.several independent repair shops have also made the comment that i should not be having this sort of issue with these shocks and that i should contact chrysler to see if they would cover them.the customer service rep that i spoke with at chrysler advised me to make a complaint with the nhtsa. Chrysler call reference number: 57340981.these particular shocks have been quoted to me by the factory service department at $477.00 each and are not covered under the 5 year 100k mile power train warranty.
Active head restraint deployed on drivers side 2 years ago, last month passenger side deployed. In both cases deployment was noticed upon entering stationary vehicle.
I get water in my tail lights.i guess you can drain it out but it doesn't stop the issue. I found others online with similar issuecheck you tube!i'm not sure when this problem started as i recently noticed it
Rollaway accident. In 2015 i had an accident where my vehicle rolled out of my driveway. I was not in the vehicle.the vehicle was in park and emergency brake was placed on. I contacted fodge about the issue and they said that althiugh the parking brake lighy may have been on that if the brake was not depressed.completely to the ground the brake was not engaged.
The rear sensor beeps non stop even though there is nothing behind it. I took it to the dealer and they said that they couldn't diagnose it even though i sent them a video to show them what i had been dealing with. I have also been dealing with the key fob, every time i go to lock my car it beeps once to lock and after the first beep it beeps 3 times and then unlocks my car. When the car is on and i go to open the driver side door, even with the key in the car, the car beeps and tells me the key fob is not in the vehicle. The race track light was beginning to fog up and with time we started to notice that it was filling up with moisture. It filled up to about and 1" and we managed to release the water but part of the race track light is burned out now. I still have the warranty but the dealer said that those lights are not covered and the pricing would range from $1000-$1200 to fix.
Vehicle rolled out of park on boat launch, totally submerging vehicle for a total loss.
Rear taillight led bar went out after water entered the light bar through small openings and defective weather stripping. The lights on the durango are not sealed good enough to prevent water from entering. The light and the rear camera stopped working for the same reason. This is a defect that originated during production and can cause an accident. The consumer should not be responsible for replacing these parts every couple months because of water damage
I was getting in the driver seat of my parked car. Prior to getting in i heard a loud thud that sounded like a spring released. The headrest safety feature had deployed. Again the car was parked and not in motion.
The gps system on my vehicle provides inaccurate information that may cause accidents easily. The first time i noticed this issue, i was using the vehicle gps and it asked me to turn right when i turned, the was no road so i nearly hit the curb. Even though i have never being to texas before, my vehicle has resisted locations in texas and other location that makes this issue outrageous. I have seen several report of this online with dodge and jeep but fca seems not to do anything about it as their analyst did not have any idea what i was talking about. The gps information provided on my vehicle is totally wrong and for that matter i have stopped using it. I called dodge once and they tried to reset the gps which did not work and so they advice me to go to the dealer to have it checked but the closest dealer to me told me that they cannot look at it because the vehicle was not purchased from them.one other thing is that the issue affects the time on the vehicles making the time literally go back sometimes. Once, i observed the clock move back from 12:05pm to 11:49am.after reading several reviews online, it was realized that the issue was with the uconnect system meaning that the issue is affecting all or some vehicles from fiat chrysler of america. Please investigate this because this can easily cost someone their life for a gps to assume wrong location.this issues is an ongoing issue so i just placed a date in the when it happened field.
We were driving home from thanksgiving break on the highway when we heard a loud pop. My husband thought my daughter had thrown something at his head. We looked back and she was asleep. We turned on the lights to see what happened and we found the head test had popped out. My husband had a slight headache after but we cannot get the headrest fixed.
After starting the vehicle in my garage, i needed to go back into the house to get something. I shifted the car to park to exit the vehicle, the vehicle was still running.when i exited the vehicle the car proceeded to roll backwards out of the garage.the garage is on level ground.i attempted to get back into the car to press the brake.i was unsuccessful, and was dragged out of the garage.after being dragged through the garage i ended up partially under the car,i let go of the car and rolled away not to be ran over by the still moving car.i then got up and ran after the car that was going down my decline driveway.when i got into the moving car i applied the brake and shifted the car from "drive" to "park". There was significant damage done to the drivers side of the car.the garage door/frame was damaged as well.i had injuries that required an ambulance.
My vehicle is having a long crank time similar to the recall on more than 500k durango and cherokee models are under recall for fuel pump relay issue that can lead to stalls and no-starts. My car has been doing this off and on for over a year i have taken it to the dealership with no resolve, because they are saying it has to duplicate the problem while they have it, but it never does.now my car is acting like it wants to stall while driving.this is scary while driving.
Just purchased a 2014 dodge durango limited.had it one week and a portion of the race track lighting on the rear of the vehicle has went out.it appears water has gotten into the lighting housing.this appears to be a major issue with that lighting system, as complaints are all over the internet about it.problem now is eventually it will short out the entire backend lights including the running lights and brake lights creating a major safety issue.to replace the part is over $1,000 which makes it difficult for the consumer to fix.its not acceptable that this part is failing so quickly on dodge products with that style lighting and isn't an affordable fix.i am concerned driving my vehicle since i have no idea when it will completely short out.dodge should fix the problem that is causing the lighting to accumulate water and short out.a few defective lights is understandable but the amount of people complaining about having the same problems shows it really needs recalled.
On wednesday,january 27, 2016 i backed our newly purchased used 2014 dodge durango into ourgarage, turned it off and went into my house.the vehicle then started on its own so i went out and pressed the button to turn it off.when i returnedinside my house,this occurred two more times (the vehicle started & i went out to the garage to turn it off).this is particularly troubling as the vehicle does not have remote start.i immediately contacted the dealer service representative and scheduled an appointment. I have been informed that while many software issues were updated and corrected,no definitive cause as to why the vehicle self started was found.now i am afraid to park in my garage,because what if we failed hear this durango self start & ended dead from carbon monoxide poisoning?have other similar complaints been reported and investigated?what is our recourse to fix this problem?
I have 2 active recalls on this vehicle, they are t59, brake booster water shield may have been incorrectly installed, and p67, occupant restraint control (orc) module may develop an internal fault.i have 1 active campaign on this vehicle, it is u06, autopark functionality.i just purchased this vehicle on june 23rd, 2018 at performance dodge la vista, nebraska.i was informed by the performance dodge la vista, nebraska service department that the recalls were performed, and not reported, due to lack of personnel in the recalls reporting department.meanwhile, i drive a new/used vehicle, wondering if the dealership actually addressed the open recalls, and campaign on my vehicle, with my safety at risk.this is highly unacceptable, it is now september 16th, 2018, and the recalls, and campaign are still outstanding on my vehicle.i am looking to you for assistance in this matter.i am also worried if the work was not actually completed, and just reported as complete by the dealership, the thought of this is frightening, again, since my safety, and that of my family, is at risk when operating this vehicle.thank you for listening, and i hope to hear from you regarding a resolution to this matter soon.good day,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Vehicle on board control panel constantly malfunctions, with the screen going black after ignition. System will remain inaccessible for prolonged period of time and will increase air temp to 75 degrees, with no way to stop or change air output. On board/uconnect connectivity continuously lost with no phone/communication access available (i.e., center light on rear view will be red most times). Have taken vehicle to multiple dodge dealerships for repair, but repair shops claim to be unable to find a problem. Problem began after first system update.
While traveling on freeway driver seat headrest deployed striking back of my head.
Shortly after 1st acquiring the 2014 dodge durango r/t awd an exhaust smell filling the cabin was noticeable after acceleration and steadily traveling between 40-45 mph w/the front and rear air conditioning units on recirculation. The occurrence was repeatable and noticeable by my spouse and children while riding in the durango. It was brought to the purchasing dealership multiple times for the exhaust leak but ultimately they could not determine the origination or cause; they attempted a software update. The dodge durango was brought to another dealership where the rear cabin air exhausters and lift gate grommets were replaced to no avail. The 2nd dealership ultimately advised they do not know how or why the exhaust is entering the interior cabin and have labeled the exhaust leak as a smell. A non-feasible vehicle replacement has been offered. Documentation of the exhaust leak issue is available for further review.the dodge durango has not been modified.
Race track lighting and tailgate has condensation building up and water standing in it. This is the second time it has happened. First time was covered under warranty and this one is not.
Once i reached my destination i proceeded to back into my designated parking spot, my vehicle engine remained running, but the car would not move. I put the gear into drive, it would not move, i put it into to park, then back to reverse and it still would not go back or forward. I turn the engine off and on several times before shifting it back into gear, still none of these things prevailed. After about 10 mins of the above actions, i was able to reverse the car into position. I have not tried to move it since.
Our durango will just completely go haywire (display screen, lights - interior, dash, and exterior lights, the 3rd row head rests will automatically go down, doors lock/unlock) and shut down while in motion. All power goes out and the vehicle becomes impossible to regain control.
Anti-theft system activated upon exiting vehicle and key fob became desensed due to rf interference in area.dash display indicated that "key fob not recognized".car has keyless start button and could not be started.all functions on key fob were not operational.roadside towing assistance had to be requested.
The shift lock mechanism failed to function allowing my vehicle to randomly shift from park to drive causing the vehicle to roll forward into another vehicle
While started and parked and sitting in driver seat, tried to put down middle row headrests via the computer dashboard. It did not work, and then driver side headrest popped out.shop claims it's cosmetic and not electrical.headrest latch is broken and needs to be replaces $802 parts and labor. I believe it's 1) electrical & 2)(second place on complaint) poor headrest construction.approx date of incident listed.
Drivers seat head rest activated for no reason. Popped out and forward.needs to be repaired.
I have water in my left rear tail light assembly located on the back lift gate, several other similar dodge durango vehicle appears to have this same problems dealers want $1000 to fix i checked the internet this should be a recall
Drivers side head restraint functioned /deployed for no reason, causing a blow to the back of the head, hurting and disorienting the driver while the vehicle was in motion,
Heat is blowing hot on drivers side and cold on passenger side.
While on a road trip in cold weather, my car's main control center screen blacked out. It had the phrase "please insert updated usb". I googled this issue. Many people said they had a usb stick to put in and it worked. I bought my car new and it did not come with a stick. I took the car to the dealership to get an update. They said it would be $45. Instead they are telling me it didn't work and i need a whole new radio at $335 plus install. So because of a radio update my day trip was ruined, because my heat and air was not working! after googling this issue it seems to be a huge problem with dodge/jeeps. Why are they not taking care of this issue without the expense going onto the customer?!!!
Vehicle stalled on highway when going over 40 mph.water gets into left rear light and causes rear lights to go out.
A police officer was backing into a parking spot when the driver side headrest popped open and struck him in the face. The headrest is designed to open on impacts to reduce whiplash and no collision had occurred nor was there any existing damage to warrant this device actuating.chrysler was notified due to this expense not being covered under warranty and expressed no concern or culpability regarding this issue.
I was driving and my sunroof window exploded.
Driver's side head rest deployed while driving.broken plastic pieces inside and could not be reset
Water has entered the "racetrack" lighting assembly on the rear liftgate causng parts of it to not function.
First issue is sometimes when driving the car appears to be accelerating and the speed mph gauge will go up but the car is actually not going past a certain speed and is stuck in second gear. Second sometimes while driving the car feels like the brakes are being applied on their ownthird if the passenger door is opened and closed while the vehicle is running the prompt 'the fob has left the vehicle' appears when you start driving. Battery in the fob has been replaced multiple timesfourth the ac and heater do not work just circulates air. Never ever worked!!! thought i was maybe using the wrong controls but i've read that manual a million times and it's not human error
The car is making an annoying "whining noise/hum" when driving.as the speed increases so does the noise.i have had the 2014 durango citadel (v6) 2 years andhave approximately 16,000 miles on it.i started to notice the noise around 12,000 miles.the tires are inflated at the recommended tire pressure and have been recently rotated.this has had no effect on the level of noise.i spoke to another owner of the dodge 2014 durango citadel and he is having the same problem. He mentioned that on a recent service at the dodge dealer they asked him if he was experiencing any noise in the drive train.i will be following up with my dealer tomorrow.
While parked, my drivers side headrest deployed like it would in an accident, we were not hit by any other car nor was i in any sort of accident. Just parked when it hit me in the back of the head causing an instant migraine and neck pain. There is no way to reattach it.
Wife went to start up vehicle and it would not crank over.called aaa for a jump. It crank and started with a rattle can sound.i came home to verify sound. It did such sound as she explained. I'm a mechanic and removed valve cover to check for rocker damage none found. I removed intake and found water in #7and #8 cylinder.i looked at seals on intake and found not installed properly. The seals were not square in bores of intake. I have not removed oil pan but i suspect connecting rods bent on start up. I need to know if dodge new about this issue. I did do a coolant pressure test and it held fine with no leaks. Was there a recall on the intake which destroyed my wife's engine.
I pulled into the driveway, placed the car in park, left the vehicle running, and went into the house. I was inside the house less than 10 minutes when a neighbor knocked on the door stating a vehicle crashed into her house. We immediately turned the vehicle off to prevent any other damage to the house. We contacted the police dept for a report. Once the report was completed by police, a tow truck was contacted to remove the vehicle. When the vehicle was turned on to engage the transmission, the officers found the transmission was in the parked status. We believe the vehicle rolled into the neighboring house even though the car was in park. Dodge has been contacted and an investigation has been requested to validate the mechanical integrity of the vehicle. *dt *dt
Water collecting on both sides of the race track tail lights on my 2014 dodge durango
The gps system on my vehicle provides inaccurate information that may cause accidents easily. I have been having issues with my radio/computer unit it will state im in different location or in the middle of nowhere it will direct me to turn in places there is no road. This is a serious issue as i use my navigation a lot now i have to use my phone as im scarred to use this unit. Sometimes it will just not turn on when i start the vehicle. The screen will sometimes pp up a message that states my vehicle phone needs assistance contact dealer but we all know the dealers suck as i have went in 3 times now just to talk to someone to find out what the issue is and they just tell me its different issues and get the run around for it to not be fixed. Not sure on exact time but around june started noticing the issue.
Car sputters and engine stalls. Appears to happen more frequently on 1) quick acceleration (i.e., merging, on-ramp, accelerating following a right turn) and 2) when climbing a hill (there is a bridge this routinely happens on). Occurs during city driving and on the highway. Engine shuts off without warning, sometimes not even enough time to coast over to the shoulder. Can typically wait 2-2.5 minutes and it will start again on its own. If you attempt to restart immediately, the engine won't turn over. This issue began in august with some sputtering, progressed to stalling occasionally (first time late august/early sept), and now will sometimes stall multiple times within a day. Have had into two different dealerships over more than three occasions and they have not yet been able to diagnosis the problem because it doesn't appear to have a code associated with it.
While driving down the road my driving side head rest popped open hitting me in the back of the head.
Drivers seat active headrest internal plastic parts failed and deployed the headrest and hit my wife in the back of the head while driving. Lucky she wasn't in heavy traffic or turning when it happened. Upon my further inspection the active system was still intact. The plastic parts failed violently releasing the headrest.
This actually happened about 4 months ago. I was at the post office dropping off mail outside in the mailbox in my car.i dropped a piece of mail on the ground. I put my car in park and got out of my car. My car began to roll forward, i was able to get in and place my foot on the brake. My door hit the mailbox. Later i went to the dealer to get a quote to fix my door and told them what happened.they said i must have never put it in park. They wanted $1000 to fix a little scratch and dent on the door. I decide not to fix it. Today i noticed the possible recall, thought i should mention this. I'm not looking for a response. Than you for your time.
Vehicle was shifted into park, but running, in my driveway. Got out to let passengers out. Turned around to get back in and car started driving itself forward, almost hitting my child. Managed to jump in and stop it after it hit my husband's car with the open driver door. The shifter knob has moved itself into the drive position and actually shifted gears without the brake being pressed.
1. Recently 2 weeks back my car during starting it cranks more time and after switch off and second attempt it starts. When starting with remote the engine starts normal with normal cranking. Battery voltage everything checked all ok. Dealer is telling may be fuel pump to check even they ask more money. My concern is my friend also bought same model car on same week purchased and when i checked with him he also have the same issue and problem came same time. That means the component have some manufacturer defect which will result in safety. Manufacturer should look into the matter and recall for the defect and fix due to same batch car have same fault or defect.2. My car engine have some ticking noise which was noticed just after finished the warranty. So when checked with dealer hey told warranty finished this is valve lifter issue and it should be changed which the price is too high and i asked for just crossed warranty kilometer of 60000, it camearound 65000 km and when i told dealer they advise to change and nothing can be reported i have to pay full and it wil not harm you can drive, now car drove around 118000km with that sound and now i can hear the sound is more this also some manufacturer issue which dealer did not notify the manufacturer teling just change the parts valve lifter and may be camshaft etc. If this issue us coming just after warranty period the company should take unti account the issue and find solution by recalling and fixing the issue.
The touch screen works part of the time and other times not.also air works sometimes and not other times,sometimes half the car is cold while at the same temp the other half of the car is hot air from the vent.also the seat set up does not keep settings.
Driverside headrest popped or deployed on it's own.no crash happened.vehicle was parked outside my home and not in use. Had i been in the vehicle at the time, potential head trauma could have occurred such as wound, concussion or whiplash.had i been driving the vehicle when this happened, this could have caused a crash and even more potential harm to myself, my children, passengers and other motorists. The vehicle has not been inspected but i have contact local dodge dealer who stated that there was no recall on the known issue and that the cost to "assess" the headrest would cost me $140 to diagnose and any replacement costs would be in addition to the $140. There was no warning whatsoever that this could happen.no engine lights or anything.again, i was not driving the vehicle.it was parked in my driveway.
Electronic shifter/ placed in park while engine was on / was in the driveway of our home and shifted intodriveautomatically moved forward andcaused damage to vehicle and garage.( was reported to the insurance company/ adjuster has completed the damage to both vehicle and home).
Active head restraints on passenger side deployed without collision. An internal plastic part is broken.
Vehicle rolled backwards after being placed in park, with ignition off, on small sloped driveway multiple times.
The ac in our car just stopped working. We went to an independent car repair shop to find out that the ac compressor works and that there are 100% no leaks in the system. Can't find the issue even tho we went there twice. They told us that it turns on just fine and wants to work but doesn't blow cold air.
Rear backup lamp light bar assembly is leaking water. Water visibly observed in light bar and causing led's to fade. Had it resealed by dealership continued to leak and now light bar has completely failed and no longer turns on, this is a major safety concern as well due to license plate light no longer functioning as well. Vehicle is scheduled to go in for repairs regarding a failed light bar and safety issue.
The vehicle was parked in my driveway and had not been used since 10pm the night before.at 7am i noticed smoke coming from the back of the vehicle as i looked out my window.i went out and there was a small flame under the bumper near the exhaust pipe also some wires seemed to be on fire.i went to get a hose, and when i returned there were flames erupting up near the tail light.a neighbor put out the fire with a dry chemical extinguisher.i called the fire department, and they said they had no idea what could've happened, but suspected an electrical short.i am taking to the dealer to understand.
While driving the car was stuck on d6. It wouldn't shift gears up or down. Pulled over and was at complete stop but car was still on d6. Had turned car off and on then the engine light came on.
As in another customer report, i also often move over to the left lane to attempt to accelerate to pass another vehicle (in treacherous freeway traffic or eventual oncoming vehicles in two lane traffic- dangerous)...the response after pushing the gas is very delayed sometimes as if the pedal is stuck. Even when the pedal is pressed completely tofloor, the vehicle does not engage in acceleration for multiple seconds. When the vehicle does engage it reacts to where the pedal is at the time. If the pedal is at the floor it shoots to rpms up very rapidly.
First issue is back racetrack lenses is full of water causing bulbs to blow out.secondly,and most scarey was driving at 50 mph and car starts making loud noises on dash(that alone scarey enough to create a crash)but the looses power and barely can steer vehicle to side of rt.27,then started back up.i am a single mom of 2 boys,(one which i rely on this vehicle to transport to many doctor appointments.)last thing i need is a horrible accident.please listen to all these complaints as if itwere your family and try to address the safety of your consumers.
While driving i noticed car wouldn't shift gear. It was stuck on d6 when came to a full stop at stop sign. Then car wouldn't move forward after pressing gas pedal. Getting out of car to ask for assistance to push car on side of road, the car started rolling forward. Ran back to car n drove back home. Parked car in garage and turned off car then back on. Now the car wouldn't go to any gears. It's stuck on park. It wouldn't reverse or drive. Called chrysler warranty online and they had it towed to the nearest dealer for repair.
I've notice that when i'm driving on highways or around the city, wipers come on by itself. That happen twice... Sometimes the sunroof don't open, when the sunroof opens don't want to close sometimes. When i'm on the highway can't seem to get enough power to catch up with traffic, seems like the transmission is about to give out. Very laggy....the notification for engine/trans comes off/on at times. Other to sound weird but i believe someone has access remotely to vehicle. All this happens on a daily or every few days i've noticed.
Vehicle accelerated without driver input, including going up a hill without driver pressing accelerator. Engine redlined while stopped at a traffic light without driver input.vehicle put into neutral, but engine revving would not decrease, and then driver put vehicle into park which continued to rev at high rpms, but vehicle would then not shift out of park. Vehicle was turned off and then back on after 45 to 60 seconds, but vehicle continued to rev engine at high rpms and showed that vehicle was in 8th gear.approximately 30 minutes later, vehicle would not turn on. Tried to turn vehicle on and it would turn itself off without trying to start.
I often attempt to accelerate at slower speeds generally between 20-30mph to pass another vehicle etc... The response after pushing the gas is very delayed sometimes as if the vehicle hesitates.
Driving with cruise control set at 35 mph, cruise holds normal on flat or uphill driving, however when going down hill the engine idles down to an idle and the transmission shifts into overdrive.when this happen the torque converter in the transmission disengages causing the vehicle to "free wheel coast" down hill.on a hill with a grade of 3 to 4 percent the vehicle reached a speed of 55+ mph in less than 1/4 mile.i was told by the dealer that this is normal for this vehicle.the only way to control the speed on a down hill situation when the speed is set is to apply the brakes and disengage the cruise.this process however does nor reengage the torque converter in the transmission.for that to happen i have to press on the accelerator pedal.sometimes when that happens there are great variances in the stability of the vehicle as the transmission grabs.
The contact owns a 2014 dodge durango. While driving 90 mph, the accelerator pedal became stuck. The brake pedal was depressed and an abnormal noise was heard. The accelerator pedal suddenly became unstuck. The vehicle was taken to the dealer, but the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 6,111.
July 14, 2019 - while the dodge durango is in motion, the dash display suddenly went blank, various sensor lights turned on, transmission gear would not shift, and the wiper blades intermittently turned on.similarly problem was experienced in may2019, when the repair shop identified and replaced a faulty bcm (body control module). I took the vehicle to a local dodge dealership about a month ( june 2019), for the same problem and the dealership identified the wiring harness to be faulty.after some diagnosis, the dealership reset the codes, asked me to drive the vehicle some more to see if the problem reoccurs.it has been a month since i took the vehicle to the dealership and the problem has reoccured several times.i feel this is a real safety issues especially when i have my kids in the car and the electrical issues arises while the vehicle is in motion.this problem is very concerning to me as the problem has occured one time while i was driving on the highway, and three time while driving on city streets.please investigate this matter urgently as i consider this issue to be a serious vehicle problem or hazard.any durango owner and their family could potentially get seriously hurt.
The window cowl has deteriorated and causing lots of road noise- it has been going on for a while but just now figured out the issue.there are a lot of complaints surrounding this- if this ultimately fails it can cause leakage to the brake master cylinder or other damage from water.
I've notice that when i'm driving on highways or around the city, wipers come on by itself. That happen twice... Sometimes the sunroof don't open, when the sunroof opens don't want to close sometimes. When i'm on the highway can't seem to get enough power to catch up with traffic, seems like the transmission is about to give out. Very laggy....the notification for engine/trans comes off/on at times. Other to sound weird but i believe someone has access remotely to vehicle. All this happens on a daily or every few days i've noticed.
When turning on the turn signal indicater the wind shield wipers come on even though they are in the off position.once they come on they continue to run. On occasion they will turn off when running through a variety of options on the same stick such as flashing the bright light (pull in the stick) or turning on the signal again in the other diretion.there is no rhyme or reason to any of it.this past weekend i pressed the button to start and the wipers went on even though the indicator is in the off position.then suddenly the radio went on even though we did not turn it on and this caused the wipers to stop.this looks a lot like a major electrical problem and we are not concerned that this might be a totally integrated power module problem which is currently under inviestication for recall.
The cowling on the lower part of the windshield has been warped since i took delivery of the durango in 12/2013.while driving above 65 mph or in windy conditions, a buzzing sound can be heard.from a web search, many others report the same issue, and also report that dealerships say that dodge knows about this issue.this issue will reportedly flood the engine with water in heavy rain, but this has not happened to me.
Rear backup lamp light bar assembly is leaking water. Water visibly observed in light bar and causing led's to fade. Had it resealed by dealership continued to leak and now light bar has completely failed and no longer turns on, this is a major safety concern as well due to license plate light no longer functioning as well. Vehicle is scheduled to go in for repairs regarding a failed light bar and safety issue.
The cowl has warped allowing rain water to leake into theenginecompartment. And under windshield.and while driving air getting under windshield is creating a buzzing noise.while i was at dodge i noticed on the newer model dodge durango they have redesigned the cowl. I have talked with chrysler customer care they have opened up a case.(casr number 64813561)
Vehicle has loud humming noise coming from passenger side.took me a month just to get an appointment..dropped car off on 12/09/19 @ westbury ,ny dodge dealer..dealer stated car needed wheel hub bearings,states all 4 have been changed. Told to pick car up on 12/17/19, car was never test driven as stated and problem was worst. Left car to correct, picked car up again on 12/18/19 to here a new problem which was rubbing from passenger rear. . service rep. Dominique who test drove with me said that this was normal.(unsatisfactory).service rep. Handling my car is manny., gives me the run around, doesnt stay intouch only after i make numerous complaints, promised to give me a loaner vehicle ,then when i show up i dont recieve one , reason being i didnt purchase car from them, but ok to be inconvenienced for over 10days..i was told by both reps. To take car and bring back if issue continues.(situation was still ongoing)..this is very unsatisfactory and how will i be compensated. My vehicle still isnt fixed and i live in pennsylvania and car is in ny..
The car has always "raddled" since i first bought it. I was told the problem was the tires and that they'd been rotated and should be fixed. I bought the car in june 2017 and have had to replace all 4 tires since despite my many complaints. Yesterday, the vehicle shifted gears while driving, horn started honking uncontrollably until i had to remove the fuse, the screens all blanked out and flashed warnings, headrests voluntarily folding... All while my 3 children were in the car during a hurricane. The vehicle was in motion on a city street
For 2 years we had issues with worn inner walls in front & steering shake.we brought it in with extended warranty along with video of noise from self diagnostic.our concerns were dismissed by dealership & another automotive shop informed me that both front hubs were bad.called dealership again & same dismissal.we changed both hubs at our own expense and problem fixed.bushing was making horrendous noise and also dismissed by dealership.changed that on our own expense and issue solved.alternator was supposedly changed due to recall by dealership & after inspecting it, we have both agreed that the alternator hasn't been touched.bolts show no signs of any type of torque and alternator is dusty and dirty as is the rest of the components in engine bay which also lead us to the conclusion. This vehicle was and i believe still is unsafe due to recall concerns and the local dealership absolutely refuses to acknowledge any wrong doing.i will be seeking further action against them and hope this doesn't continue to happen to others.
Front wheel bearings failed at only 38,000 miles.in addition, all four tires experienced premature tire wear due to this condition, as the tires were rotated on a regular basis.
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