We found the following complaints for DODGE CARAVAN (1998)
Read complaints for DODGE CARAVAN (1998)
Horn would not blow, and airbag light is on.took to dealer, dealer stated vehicle needed a clock spring.please provide any further information.
Clock spring went out with 113,000 on vehicle. Was replaced by dealer at no charge in about an hours time.
The clock spring was broken causing an open circuit which caused the horn, and cruise control to be inoperable. Dealer said vin not included in recall.
Violent deployment of air bag during collision, causing burns and injuries to face, neck and chest.
I am getting it repaired today and said it should be covered under warranty as it is a safety problem but the service manager said no. No safety defect mentioned.
The contact owned a 1998 dodge caravan. While driving approximately 30 mph, the contact's vehicle crashed into a second vehicle. The front end was severely damaged. The driver's side air bag did not deploy. The passenger side air bag deployed although no passenger was present in the vehicle. The vehicle was destroyed and towed. The driver sustained a head laceration above the right eye, a concussion, a bruised heart and lung, left knee laceration, and chest bruises from the seat belts. Also, both wrists and elbows were injured. A police report was filed. The local dealer and manufacturer were not notified. The vin was not available. The failure mileage was 135,000.
Air bag light on / horn doesn't work / cruise control doesn't work
Air bag light illuminates when turning on car.
Airbag light comes on intermittently. Dealer determined clockspring assembly needed to be replaced.consumer states that both dealer and daimler chrysler refused to replace the part as a warranty item.(customer care at daimler chrysler had become very belligerant and abusive over the phone) please see reverse side for a continuance of abuse.consumer is fearing the safety of his family.wife is main driver, and feels that he should be reimbursed for the expense of the defective part.(after being overcharged for the repair despite having a verbal quote by the service advisor) appel dodge has failed to return consumers calls to settle the discrepancy in payment.the van is showing no indication of airbag/clockspring failure.*scc
Aibag light illuminates. Took vehicle to dealer, and dealer indicated clockspring was defective.
No summary listed for above vehicle.
Consumer stated thatdodge will not repair the vehicle which was under recall 04v480000.vehicle had over 70,000 miles on it. Consumer believed thatvehicle should be repaired as stated for the ones with less than 70, 000 miles.consumercontacted the manufacturer,and was told that he would have to payto have the vehicle repaired.
While driving tried to usehorn and there was no response. Air bag light illuminated and did not go off.also,cruise control did not work. Manufacturer and dealer have been notified.
The contact owns a 1998 dodge caravan. While driving approximately 25 mph, the driver and passenger side air bags deployed independently. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.
After starting the vehicle, theair bag light illuminated.the horn and cruise control failed to work intermittently.the dealership was notified, but did not resolve the problem.*sc
The clock spring that controls the airbag, cruise control and horn fails often.
The clock spring failed prior to recall notification.the consumer requested reimbursement for the repairs but was denied becauseall the faulty components were not replaced/repaired at the same time. *nlm
When the consumer applied brakes, the pedal went to the floor.the consumer was unable to maintain control of the vehicle and skidded into embankment and flipped twice.the driver 's side air bag did not deploy,but the passenger side air did deploy.the driver was dead on arrival.the insurance company towed totaledthe vehicle.please fill in additional information.
Air bag light comes on andhorn is not working, leading consumer to believe that clock spring material was defective when contactingdealer. Dealer noted the same problem.
Horn stopped working. Horn fuse is good. Air bag warning light came on and has stayed on.
Driver side air bag failure.
The air bag light illuminated.the clock spring was replaced by the dealer on 02/21/2002.please provide details.
Nhtsa recall 04v480000 on the air bag clockspring.after having the clockspring assembly replaced, the cruise control light appeared on the dashboard. The cruise control was inoperative. The vehicle was taken to the dealer for inspection. The cause has not been determined at this time. Please provide further details.
Air bag sensor light came on. Also,horn and cruise control are inoperative.dealer contacted.
The indicator lamp air bag is on continuously. I drive a vehicle all the time, and my trip 50% highway and 50% city.
Air bag sensor light is showing active on display.this could result in inappropriate airbag deployment or possibly no deployment in an accident. *scc
The clock spring that controls the airbag, cruise control and horn fails often.
At least a year ago, my airbag light came on and has stayed on.approximately the same time, i began having problems with my criuse control.in addition, my horn has quit functioning.i contacted a dealership, and they stated it sounded like the airbag clockspring had gone bad.the part alone was estimated to cost $250.i recently checked the nhtsa site, as see that my van is not the only one with these same problems.
Clockspring failed, causingcruise control/horn, and air bagto malfunction. Please provide any additional information.....
The clock spring assembly was replaced. *dt
While traveling 30-40mph air bag light would flash on/off. This has happened for a few weeks. It finally remained on, and horn along with cruise control failed to work. Dealership replaced wires and a sticky clockspring unit.
Air bag light is on, consumer states she has never hit anything.*yd
Problem is with a component called a "clock spring connector".it controls not only the air bag deployment system but also controls the cruise control and horn operation.i have been out on the internet and noticed that this is a common problem with all dodge caravans dated from 1994-2000.i have also spoke with numerous repair shops stating that they see this problem at least 2-3 times a week.thank you for you time and consideration to this matter.
I have had a recent problem where i just thought that the air bag light was on.i later learned that not only is the air bag light on but the air bag will not deploy if naccident occurs.in addition the horn and cruise control does not work.by searching on the web i have learned from the dealer that this is a common problem in their vehicles.it will cost me over 250 dollars to correct.how can dodge know that this problem exists and does not tell anyone or have a recall.this is deplorable.i am sure that deaths have occurred because of this and dodge knows this too.please let me know what can be done.thank you.vince filliben 610-361-8921.
Air bag light oninstrument panel flickers on and off intermittently. Also, horn has failed to operate during operation of vehicle.dealership has yet to examinevehicle for this problem.please provide any additional information / documentation.
After starting the vehicleair bag light illuminated, and the horn became disabled. Dealership was notified, but did not resolve the problem.
When driving at an undetermined speed air bag warning lightappeared on the dashboard consumer informed the dealership about this issue.however, the mechanic was unable to duplicate the problem.
This vehicle has multiply problems.consumer noticed that the air bag light appeared on the dashboard and remained on.when pressing the horn it failed to come on its own. Also,smoke was coming from the steering column.the smoke extinguished itself out. No injuries reported. Hazard lights failed to come on.drove vehicle to the dealer for inspection, and mechanic determined that the horn assembly and air bags were separated problems, and the steering column was okay.no determination on the hazard lights was made. Consumer informed the mechanic that this problem occurred on numerous occasions, and had not been resolved.
Nhts arecall 02-v-293-000: on certain mini vans clockspring assembly may have been windedincorrectly during vehicle assembly process. Consumer has the same problem including horn malfunction. However this vehicle was not recalled due to the vin.
Chrysler not honoring clockspring warrenty for m 1998 dodge chrysler minivan
Consumerpressed on the horn and the air bag light illuminated on the dashboard. Consumertookvehicle to the dealer for analysis.the mechanic noticed that the clockspring needed to be replaced.
Computer scan done to revieal problem at russ darrow consider it a safety hazard. Possible early deployment of failure of air bags.
Clockspring has failed rendering the airbags and horn unusable.this is a safety hazard and other year dodge caravan minivans have been recalled.my dealer said that my year minivan is not part of those recalled.i believe this safety component failure needs to be recalled by the manufacturer and replaced.
The consumer took the vehicle in for the recall on the clock spring. However, when he arrived he was told the part was not available. The consumer called the day before and was told that the part was in stock.
Emergency brakes inoperable, airbag light turns on, horn does not work, hard time removing key from ignition and i can go from "p" to "r" or "d" without pressing on the brakes (even if there is no key in the ignition).
I purchased a used 1998 dodge caravan van at westside dodge 1672 cassat ave jacksonville fl 32210 and was told by the salesman that the airbag light was suppose to stay lit and the a/c lights were supposed to be blinking. When i found the owners manual the day after i purchased the van i read that the`airbag light is suppose to go off in 8 seconds after the car is started and i also read that when the a/c lights are flashing the a/c needs to be serviced. I advised the salesman and was told to bring the van back to the dealership when i did they tried to charge me $119.00 to check the airbag and $49.95 to check the airconditioning. I refused to sign any consent and tried to speak with the used car sales manager and was told "we only sell junk cars to the public as a courtesy", and than he hung up on me.i also found another complaintfrom another customer of this dealership who bought a new car and had the same exact air bag problem and to this date it has not been resolved. Please help me get this resolved, i am driving a vehicle that is unsafe to drive and has no air conditioning.
My 1998 dodge caravan has a failed clockspring, which has caused the airbag light to stay on and the horn and cruise control to not work.i understand that my van is not in the original recall for the clockspring because of the manufacture date, which is to late.the bill for the repairs is approx $210.00 (currently at the dealship).please include all 1998 caravans in the recall.
Air bag sensor light came on and stayed on, causing horn and flashers not to work.
Prior to recall the clockspring was replaced, however dealer refused to refund consumer, also the transmission was replaced.
While driving, airbag light stays on, and it can be useless in the event of a crash. Cause unknown. Dealer notified. A faulty coil in the steering wheel caused the air bag light to stay on and the cruise control to fail.
While driving consumer lost the horn, cruise control, andair bag lightappeared on the dashboard. Dealer determinedclock spring failure.
Per consumer the dealership brown chrysler dodge jeep;devine tx;830-665-6401;has not have the parts for the recall for the air bag clock spring 02 v 293 000 for over a month. Ts
Airbag warning light comes on intermittantly. Vehicle doesnot qualify for recall.
Air bag light was on,the horn did not work, andcruise control malfunctioned.recall 02v950000 concerningclock spring failure was issued.
On several occasions my 1998 dodge caravan would stall when starting up, it has a reoccuring airbag light, cruise control misfunctioning and horn stalling issues. I currently had to take it to chyristler for repairs. I was told from the manufacturer that there was a recall on the dodge caravan 1996-1998 re:clockspring.my veh. Was not listed with this recall and i'm concerned that i am experiencing the same problems as the dodge caravans that have been recalled.the air bag light appear on the dashboard and remain on.the vehicle was taken to the dealer for inspection.the mechanic replaced the clockspring.
Ea 01 007/air bag clockspring:air bag light would remain on while driving, and horn/cruise control are inoperative. Dealer contacted. *jg
Vehicle was set on cruise control at 70-72mph.consumermade rest stop/ got back onroad resuming cruise control,and it quit working.horn would not work either. A day in a half before, airbag light just stayed on. Consumer hasn't contacteddealer.
Airbag light on no turn signals and no reverse lights due to failed airbag clockspring
Engine aservice and air bagwarning lights indicate a potential safety problem.dealership /manufacturer has been unable or unwilling to correct the problem.
While driving 45mph anothercar hitconsumer's vehicle from behind and air bags did not deploy.
While driving air bags deployed for no reason and unexpectedly. Took vehicle to dealer, and mechanic could not locate cause of problem.manufacturer sent an inspector. Inspector indicatedpossible cause was accident from last year,andair bags did not deploy.
Vehicle was involveda frontalcrash. Upon impact,air bags did notdeploy.dealership was notified.
Consumerwas traveling 50mph andrearended a vehicle that came to sudden stop. Driver's seat collapsed backwards.upon impact, air bags failed to deploy.driver suffered injuries in both cases.vehicle was totaled after 12/14/00.
12/15/1999 accident at @ noon, i struck the rear of a leaf collection vehicle, resulting in @ $7000 worth of damage to my car majority of damage in front, air bag never deployed, after car was repaired i air bag light remained continuously on when carwas on.
In oct i rear ended another car and the airbags did not deployapx speed 30-35 , we got the reapirs done and 8 days after i got it back the airbags deployed which caused me to rear end onther car which caused injury to me and ithers asd well as major damage to both vehicles.and from what i have heard there has been some recalls on the caravans airbagsi am not sure if this is where i need to be to report this ans to also get more information on this problem or even where ans what do i do from here???
I was slowing down toward a traffic light and about 35-mph the abs light came on. The car brakes went almost to the floor could not stop. Consequently i could not avoid a collision. The dealer said that the air bag did not open because the vehicle impact was inches just above the left side of the bumper, to my surprise.i thought i was buying a safe vehicle for my family. Since the vehicle was new the light came on one time or another, the deler could not find the problem but it was there and nothing was fix.
While driving between 35-45 mph, going around a curb, the back of the van skidded. This resulted in the vehicle going over a hill, and impacting a tree head on. Upon impact, onlypassenger's air bag deployed. Also, the seat belt failed to retract.driver sustained i facial injuries. Vehicle was totaled.
While at a stopconsumer's vehicle washit by another vehicle,upon impact,driver's and passenger's air bags did not deploy, which did not protect the occupants in this crash.no previous problems with this vehicle. This was a frontal collision.
At any speed air bag light stays on. Also,horn is inoperable, and cruise control does not work.there isrecall 02v293000 concerning clock spring failure. However, this vehicle is not included in the recall due to vin.
Due to the failure of the clock spring assembly. The hornbecame inoperable and the air bag light illuminate on the the dash board. Although the consumer's vehicle exhibited symptoms of recall 02v-293000, the vehicle was not included due to vin.the consumer paid to have the clockspring replaced.
Consumer pressed the horn there was no sound.airbag light was onwhile driving. Took vehicle to the dealer for analysis, andmechanic noticed that the clockspring needed to be replaced due to a worn part.the consumer noticed that the air bag light flickered off and on intermittently then eventually remained on whenever the vehicle was operated.at the same time the horn also failed.the consumer contacted the dealer.the dealer was sure that the problem was with the clockspring but the technician was going to charge the consumer to run the test.the clockspring was recall for the 1996-2000 minivans but not the 1998's.the consumer has not had the vehicle repaired because she believes it should be recall and because she cannot afford the repair.
Dt*: the contact stated a nhtsa recall letter #02v293000, pertaining to the airbag:frontal, was received after having the part repaired.the manufacturer was notified about reimbursement for parts and labor.the manufacturer only agreed to reimburse for parts not labor.the contact would like to be reimbursed for all as promised in the recall letter received.updated 11/30/06.
The air bag warning light stayed on which rendered the cruise control and the horn inoperative. There was air bag clock spring recall 02v293000, but this vehicle was not included due to vin.
While driving, the air bag senor light came on and stayed on along with the horn being inoperative.dealership indicated that theclock spring was defective.please provide more details. Mr
My husband rear ended another vehicle between 40 - 45 mph and my airbags did not deploy.i am concerned that if i had been driving i would have hit the steering column as i drive closer to the wheel.i have spoken with numerous people who all state that at the speed he was going the bag should have deployed.the impact was all frontal, he did try to avoid hitting the vehicle, but the impact is from the center of the hood on the drivers side back to the windshield.the vehicle is a potential total.
Dt: the contact owns a 1998 dodge caravan. The vehicle was involved in a frontalaccident at 55 mph. Upon impact,the air bags did not deploy, and the seat belt did not restrain.the contact'shusband was driving the vehicle and he hit the steering wheel, and his coworker was the passenger, and he went into the windshield. Both occupants where wearing their seat belts and where properly restrained. The air bag warning light was onbeforerecall repairs had been donein july 2005, andhorn would not work.after the recall repairs werecompletedthe light did not come back on. There was pre-impact braking to both occupants. This caused injuries to both occupants. The dealership and the manufacturer have been contacted, and they told her they would send her file off to special investigations, and she may hear from back from them, and she may not. This accident occurred on october 11, 2005. T a police reportwas taken. The accident caused property damage to the vehicle.
The vehicle was involved in a frontal collision whiledriving at 60 mph. The vehicle hydro-planed,struck the medium, went over 5 lanes and crashed into the guard rail. The frontal air bags failed to deploy upon impact. The driver sustained minor injuries including a sore neck and buries.the consumer's son was operating the vehicle at the time of the accident.the light on the dash always indicated that the air bags were enabled. *sc
Had an accident on 05-aug-99, and air bags on both driver's side/ passenger's sidedidn't deploy.consumer contacted dealer.was hit from the front.
Dt:during a vehicle accident the airbags did not deploy.the vehicle was hit on the right front passenger side.
Both air bags inadvertently deployed while traveling at 25 mph or less. No bump/ pothole, or manhole plate was ran over at the time. Dealer/manufacturer notified.
Dt: contact stated on 3-20-05 another van veered into contact's vehicle lane and hit it and ran it into a cement pole. Vehicle was totaled. Upon impact, driver's side air bag did not deploy, but passenger'sside air bagdeployed.there was one injury. Contactnot yet talked to dealer ormanufacturer.contactreceived a recall letter on 8-8-05 regarding the clock spring in the air bag.she didnot think the air bag lightilluminated on the dashboard before the accident. Contact owned the car for 14 days prior to the accident.
The consumer noticed the horn on the vehicle was inoperative. The mechanic stated it was due to a faulty clock spring. There was a recall regarding the issue, however the vehicle identification number was not included.the air bag light had come on. *scc
Vehicle was hit on left front and right front at 25 mph+ and the air bags did not deploy.substantial damage occurred to the vehicle front end, frame was bent, radiator was busted and the front of the vehilce was pushed back several inches.photos and video of damage is available.
The air bag light illuminated, which caused the horn and cruise control to be inoperative.the vehicle was taken to the dealer who stated the drivers side frontal air bag had to be repaired.*nlm. Also the transmission down shifted hard
While drivingat normal speed vehicle was involved in front collision, and neither of the air bags deployed. Dealer notified.
The clock spring failed on the vehicle, there was a recall regarding the issue, however the vehicle identification number was not included in the recall.
During vehcile collision no deployment of both frontal air bags, resulting in injuries (back and hand). *mjs
While driving air bag light suddenly illuminated on the dashboard. When this occurred it rendered the horn and cruise control inoperative.recall 02v290000 was issuedfor the air bag, but this vehicle was not included in the recall due to vin.
The air bag light illuminated.the vehicle was taken to the dealer for repairs. Unfortunately because of the last two numbers in the vehicle identification number, the vehicle was not apart of the recall. *nlm
While driving 35-40 mph and without a collision driver's and passenger's air bags deployed, cause unknown.please give any further details.
My 98 dodge caravan had a failed clockspring, which caused the airbag, horn, and cruise control to not function.chrysler has a recall on a failed clockspring for 96-98 dodge caravans, and clearly states on its website it will reimburse customers for repairs to the clockspring.however, when i brought mine in for repair, and on subsequent phone calls and letters written to chrysler, they indicate that my build date was not included in the recall.they need to expand the build date to later months in 1998, and consequently increase the amount of cars covered in the recall, because there is obviously a problem with the clockspring during my build date.this will cause people to have non-functioning airbags, cruise control, and horns, and unfortunately, may cause lives to be lost.i believe chrysler should also reimburse me the $284.20 i had to pay to get the clockspring repaired, as they indicate on their website they will reimburse customers with 98 caravans for repairs on failed clocksprings.by them not reimbursing me, they are falsely advertising on their website.*la
Clock spring malfunctioned. As a result, air baglight</a> stayed on. A recall was issued, however this vehicle was not included in the recall due to vin.consumer paid for repair.*tc
Srs light appeared on thedashboard and remained on.horn and cruise control failed to operate. Consumer took vehicle to the dealer for inspection, and mechanic determined thatclock spring needed to be replaced.
Consumer was complainingaboutfront air bag light coming on intermittently. *la
Consumer received recall 02v293000 concerning air bag clock spring failure.air bag light and the left signal light illuminated while in motion, also, horn was inoperative and the left turn signal gave off an consent alarm sound when engaged.
I have 2 chrysler mini vans one 1997 & 1998. We receivied a recall regarding defects which related to motor safety recallin some 1996 through 1998 minivans.since my 1998 was experiencing the defect listed failed clockspring allowing air bag light to be illuminated and speed control system to be inoperative we took the van to a nearby chrysler dear to be repaired only tofind out our vin number was not the one listed to be recalled.i do not understand when the recall states some 1996 through 1998 model year minivan's how do they determine which vin number to be recalled. My 1997 was the vin number to be recalled however my 1998 van is experiencing the recall problem.my 1998 van also has 78,000 miles the recall states if mimivan has 70,000 or less clockspring will be replaced without charge even if it appears to be functioning properly.my 1998 is not functioning properly.chrysler has identified the problem states my airbag may not deploy in a frontal crash.arbitary milage and vin number deceisionsby the manufacture should not cause the consumer to have dangerous and life threating parts in their viehicals.
The airbag sensor malfunctioned causing the light to stay on . Dealer said vehicle not included in recall.
Dt: air conditioning light is blinking; engine check and air bag light is on, nothing on the dash (speedometer etc) does not work. Door locks do not work; it's like it all went out at once.
Air bag light will not go off. Lost use of horn. Replaced transmission in february 2003, this car is terrible. Mechanic advised me that the clock spring is off, suggested i take it to the dealer. I will do so and am purchasing a new car. Do not feel safe riding with kids in car.
Vehicle was involved in a frontal collision at 45-50 mph impact with a tracker trailer and driver's side air bag failed to deploy. Driver received facial and body bruises. Driver did not go to the local hospital until a week or two later. Dealer was not notified.
We own a century model 100297 carseat.the shoulder harness latches in the back on a metal clip.i have on one occassion actually pulled the shoulder harness to adjust and had the harness come right through the seat.it came off of the metal latch behind the seat.upon closer inspection of this latch, i do not see what is preventing the should harness straps from coming off the metal clip at any given time..especially in an accident.please let me know if there is a way to ensure that they won't.thank you.
The shoulder belt clip for child safety seat which is built in car is defective. Yh
Plastic which is around the buckle on the integrated child safety seatbroke into twenty pieces.
While driving 20 mph, upon frontal collision the integrated child safety seat harness clip unsnapped failing to restrain child in crash. Please provide further details. *ph
I have a 98 dodge caravan it has no dash lights parking lights or horn. I have no idea what it could be.
Dt: the consumer owns a 1998 dodge caravan.serpentine belt failed five times.when this occurred there wasa loss of power steering as well as the charging of the battery.this only happened in wet or rainy conditions.the consumer took vehicleto a dealer, who said they could again replace the serpentine belt,but it wouldfail againin wet conditions or rainy weather. There was no guarantee.the last trip to the dealer resulted in the replacement of the serpentine belt.no accident or injury was reported.the consumercontacted the manufacturer and filed a complaint also.the local dealer said nothing could be done about.updated 02/07/06.
I have a 1998dodge caravan that the gauges do not register october of last year, the lights, horn, turn signals and accessories still work, on the caution panel the abs light stays on, the dodge dealer(ozark, alabama) has replaced the vehicle computer, and electrical block under the hood it works for about two months then go dead again.
The instrument panel keeps going dead, no gauge readings at all.the abs light comes on and the gas,temp, speedometer,mileage and gear lights don't work, they just go out. So you have no idea what your speed is which can cause an accident. This is not the first time that this has happened and we have checked all the connections. I have also heard from several other people that own caravans and other models that it has happened to them as well.i have already had to replace my transmission because i was left stranded with no notice at all.i love my caravan what i don't love is all the issues that i have been having with it. Yeah, it might be 10 years old but i have only owned it for 5 months and if i had known that these things were known to happen to the caravans i would not have purchased it.
My case is about what the call the " clockspring"i am very concern about this, i think dodge should look at thislives could be lost. Because of this.......
Total electrical system failure, causing accident/injuries.
Dt:the contact stated the rearwindshield wiper failed to operate .he was told by the dealership the body control modulewasdefective. He contacted the manufacturer; they said the warrantyexpired. No repairs have been made.
The contact owns a 1998 dodge caravan. The contact received notification of nhtsa campaign number: 11v139000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. ..updated 05/20/15 updated 11/19/15
Dt: contact owns a 1998 dodge caravan.the contact stated theinstrument clusterfailed.the consumer stated that the mileage and the gasoline indicators were not working so one cannot see ifvehicle isrunning low on fuel.the service dealer stated he would have to replace the entire dashboard to repair the problem.it will have to be replaced at the consumer's expense.the manufacturer stated they would not cover itbecause of the year of the vehicle.
The instrument panel flat lines in other words speedometer, gas gauge and temp gauge all drop to zero. It might returnat any time most often after hitting a bump in the road.
Airbag light on no turn signals and no reverse lights due to failed airbag clockspring
The los angeles cbs affiliate station aired a story about chrysler vehicles year 2007 to 2012 that were being investigated for a potential recall.the problem is a faulty tipm, also known as a powertrain control module.vehicle owners report instrument panel problems, gauges not working, airbag not working, windshield wipers operating without being turned on, problems starting the vehicle, and so on.i have a 1998 dodge grand caravan with many of these same problems/symptoms.i spent $212 on inspection and diagnosis fees.pep boys told me that the problem was the powertrain control module and it would take a prohibitively high price to replace.my vehicle has recently experienced problems similar to the ones described above:fuel gauge not consistently showing the correct amount of fuel in the tank; the airbag and horn not working; the wipers occasionally operate without being turned on; the power door locks do not work properly when vehicle is being locked & unlocked with the key; the heater operates without being turned on, and so on.i was wondering if this information can be used sent to the manufacturer or compared in information submitted by other chrysler owners.the powertrain control module is a durable part, it should operate well for the life of the vehicle.i'm wondering if there is any investigation going on which may lead to a recall.thank you for your attention.
I was backing out of a parking space in 2012, when the brakes completely failed, i had to put my vehicle into gear in order for it to stop. Even though i was only going 5 mph or less, i was on a downhill slope. There wasn't an accident nor any damage,so i don't have that to report.the van was taken to towbin dodge in henderson, nv that weekend i believe and i was told that the recall defect had been fixed. However, the horn, airbag light and abs still do not work.my vin #[xxx], my question is this. If the recall problem is still defective even though it's been repaired, what am i supposed to do? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The instrument panel components began to turn on and off quickly like a flicker.the first instance was in aug and since then it has happened about five times.two times the car stopped and would not start for a few minutes.
Dodge caravan 1998, problems associated with door fire in van.
The contact owns a 1998 dodge caravan. The contact stated that while driving at 20 mph the engine stalled. The instrument panel was inoperable the fuel gauge was inaccurate. The contact could not restart the vehicle and the instrument panel lights were blinking on and off. The contact also stated that the vehicle was towed four times to an independent mechanic. The vehicle was towed to the dealer who could not duplicate the failure. The manufacturer was made aware of the failure. The approximate failure was 99,000.updated 09/15/14*lj
Consumer states left front side of vehicle appears to be lower than the right and the brakes wear down only on the front left side, vehicle skidded when brakes were being applied which caused an accident consumer was advised front caliper, rotor and brake pads were needed because they were worn, dealership advised consumer they could not explain why vehicle was skidding, consumer is having to replace the rotor, caliper and brake only on front side every 8000 miles, consumer was advised by delearship that this type of vehicle is known to have problems with the brakes and would probably have to be replaced every six months. Key would not turn in ignition, dealer attempted to remove cylinder and it broke, dealer replaced.tape dragged in the tape player, dealer replaced.at times when starting vehicle, there is no radio, lights, or horn, dealer could not find any problems.serpentine belt was replaced.slight fluid leak from transmission cooler line,consumer states transmission jerked.arm rest fastner backed off.left front brakes continue to wear and pull vehicle, brakes lock up causing vehicle to skid.
Dt: the contact state that 1998 dodge caravan was having an intermittent problem with starting and stopping. The problem occurred on and off for about two years. The vehicle has been to the dealership, they have seen the problem, but could not duplicate it. Also, the vehicle hasbeen to an independent repair shop, and they could not fix the problem either. The vehicle only did this whenthe contactattempted to start it. This happenedevery day. The vehicle was taken back to the dealerfour or five times. Updated 11/29/2005 -
The contact owns a 1998 dodge grand caravan.while driving approximately 30 mph, the contact noticed that the speedometer was reading a speed of 0 mph.the failure recurred intermittently, but the vehicle was not taken to be examined for the cause of failure and was not repaired.the vin was unavailable.the failure mileage was 47,000 and the current mileage was 48,000.
Dashboard display including speedometer, tachometer, and fuel gauge suddenly stopped working.
The contact owns a 1998 dodge caravan. The contact stated that the gauges on the instrumental panel are inoperative. The vehicle was taken to the dealer and a technician concluded that the entire instrument control panel needed to be replaced.no repairs were made.a complaint was filed with the manufacturer. The failure and current mileages were 130,000.
Battery failed.
Unable to start the vehicle because the positive side of battery terminal could not be tightened.yh
I only have 35,000 miles on this car and of course the warranty is expired.and all of a sudden, the car acts like it has 135,000 miles on it.this has already cost me over $200 to repair brakes because of rotors, not bad brakes.now i need $1000 head gasket work.starter only seems to start when it wants to.very temporamental.what is going on here that a 35,000 mile car would have so much wrong so soon.dt
Serpentine belt failed for the 4th time while driving. Had heard a funny noise prior to no steering. This caused a loss of steering control. First 2 times was at 35mph. 2nd 2 times was while starting vehicle. Been to dealer each time to have belt replaced. Power steering, water pum, alternator and air conditioner failed.
On my wife's 1998 dodge caravan, the idler serpentine belt tensioner arm completely broke off causing alot of noise under the hood, loss of power steering, and loss of alternator battery recharge.it also caused some damage to the other pulleys.i've owned many cars and this has never happened on other makes.this is a safety hazard that can leave anybody in the middle of no where.
Srs light appeared on thedashboard and remained on.horn and cruise control failed to operate. Consumer took vehicle to the dealer for inspection, and mechanic determined thatclock spring needed to be replaced.
Problem is with a component called a "clock spring connector".it controls not only the air bag deployment system but also controls the cruise control and horn operation.i have been out on the internet and noticed that this is a common problem with all dodge caravans dated from 1994-2000.i have also spoke with numerous repair shops stating that they see this problem at least 2-3 times a week.thank you for you time and consideration to this matter.
Air bag sensor light came on and stayed on, causing horn and flashers not to work.
On several occasions my 1998 dodge caravan would stall when starting up, it has a reoccuring airbag light, cruise control misfunctioning and horn stalling issues. I currently had to take it to chyristler for repairs. I was told from the manufacturer that there was a recall on the dodge caravan 1996-1998 re:clockspring.my veh. Was not listed with this recall and i'm concerned that i am experiencing the same problems as the dodge caravans that have been recalled.the air bag light appear on the dashboard and remain on.the vehicle was taken to the dealer for inspection.the mechanic replaced the clockspring.
Horn stopped working. Horn fuse is good. Air bag warning light came on and has stayed on.
Consumer states horn is inoperative.*yd
Air bag light on / horn doesn't work / cruise control doesn't work
At least a year ago, my airbag light came on and has stayed on.approximately the same time, i began having problems with my criuse control.in addition, my horn has quit functioning.i contacted a dealership, and they stated it sounded like the airbag clockspring had gone bad.the part alone was estimated to cost $250.i recently checked the nhtsa site, as see that my van is not the only one with these same problems.
Horn would not blow, and airbag light is on.took to dealer, dealer stated vehicle needed a clock spring.please provide any further information.
Air bag light comes on andhorn is not working, leading consumer to believe that clock spring material was defective when contactingdealer. Dealer noted the same problem.
At any speed air bag light stays on. Also,horn is inoperable, and cruise control does not work.there isrecall 02v293000 concerning clock spring failure. However, this vehicle is not included in the recall due to vin.
My 98 dodge caravan had a failed clockspring, which caused the airbag, horn, and cruise control to not function.chrysler has a recall on a failed clockspring for 96-98 dodge caravans, and clearly states on its website it will reimburse customers for repairs to the clockspring.however, when i brought mine in for repair, and on subsequent phone calls and letters written to chrysler, they indicate that my build date was not included in the recall.they need to expand the build date to later months in 1998, and consequently increase the amount of cars covered in the recall, because there is obviously a problem with the clockspring during my build date.this will cause people to have non-functioning airbags, cruise control, and horns, and unfortunately, may cause lives to be lost.i believe chrysler should also reimburse me the $284.20 i had to pay to get the clockspring repaired, as they indicate on their website they will reimburse customers with 98 caravans for repairs on failed clocksprings.by them not reimbursing me, they are falsely advertising on their website.*la
Vehicle was set on cruise control at 70-72mph.consumermade rest stop/ got back onroad resuming cruise control,and it quit working.horn would not work either. A day in a half before, airbag light just stayed on. Consumer hasn't contacteddealer.
Clockspring has failed rendering the airbags and horn unusable.this is a safety hazard and other year dodge caravan minivans have been recalled.my dealer said that my year minivan is not part of those recalled.i believe this safety component failure needs to be recalled by the manufacturer and replaced.
While driving consumer lost the horn, cruise control, andair bag lightappeared on the dashboard. Dealer determinedclock spring failure.
Consumer received recall 02v293000 concerning air bag clock spring failure.air bag light and the left signal light illuminated while in motion, also, horn was inoperative and the left turn signal gave off an consent alarm sound when engaged.
Air bag light was on,the horn did not work, andcruise control malfunctioned.recall 02v950000 concerningclock spring failure was issued.
I have had a recent problem where i just thought that the air bag light was on.i later learned that not only is the air bag light on but the air bag will not deploy if naccident occurs.in addition the horn and cruise control does not work.by searching on the web i have learned from the dealer that this is a common problem in their vehicles.it will cost me over 250 dollars to correct.how can dodge know that this problem exists and does not tell anyone or have a recall.this is deplorable.i am sure that deaths have occurred because of this and dodge knows this too.please let me know what can be done.thank you.vince filliben 610-361-8921.
This vehicle has multiply problems.consumer noticed that the air bag light appeared on the dashboard and remained on.when pressing the horn it failed to come on its own. Also,smoke was coming from the steering column.the smoke extinguished itself out. No injuries reported. Hazard lights failed to come on.drove vehicle to the dealer for inspection, and mechanic determined that the horn assembly and air bags were separated problems, and the steering column was okay.no determination on the hazard lights was made. Consumer informed the mechanic that this problem occurred on numerous occasions, and had not been resolved.
While driving air bag light suddenly illuminated on the dashboard. When this occurred it rendered the horn and cruise control inoperative.recall 02v290000 was issuedfor the air bag, but this vehicle was not included in the recall due to vin.
Can't find horn on steering hub.
Air bag light oninstrument panel flickers on and off intermittently. Also, horn has failed to operate during operation of vehicle.dealership has yet to examinevehicle for this problem.please provide any additional information / documentation.
While driving tried to usehorn and there was no response. Air bag light illuminated and did not go off.also,cruise control did not work. Manufacturer and dealer have been notified.
Clockspring failed, causingcruise control/horn, and air bagto malfunction. Please provide any additional information.....
Air bag light will not go off. Lost use of horn. Replaced transmission in february 2003, this car is terrible. Mechanic advised me that the clock spring is off, suggested i take it to the dealer. I will do so and am purchasing a new car. Do not feel safe riding with kids in car.
Air bag sensor light came on. Also,horn and cruise control are inoperative.dealer contacted.
After starting the vehicleair bag light illuminated, and the horn became disabled. Dealership was notified, but did not resolve the problem.
Dt: the contact owns a 1998 dodge caravan. The contact states thathorn won't blow.thisalmost caused several accidents, and almost caused him to hit one person. He has had the horn replaced several times, but problem recurred.
Vehicle was parked. Consumer turned the keys in the ignition, a nd vehicle caught on fire. The fire came from under the hood. Their were no problems or warnings prior to the fire.please provide more details.ts *dt
Emergency brakes inoperable, airbag light turns on, horn does not work, hard time removing key from ignition and i can go from "p" to "r" or "d" without pressing on the brakes (even if there is no key in the ignition).
When consumer put key into the ignition to crank the vehicleit made a squeaking/grinding noise. While the engine was still runningblack smoke came from underthe hood. Was not able to turn vehicleoff. Vehicle turned off automatically on its own aftersmoke stopped billowing.vehicle was not taken to a dealer.
Consumer states left front side of vehicle appears to be lower than the right and the brakes wear down only on the front left side, vehicle skidded when brakes were being applied which caused an accident consumer was advised front caliper, rotor and brake pads were needed because they were worn, dealership advised consumer they could not explain why vehicle was skidding, consumer is having to replace the rotor, caliper and brake only on front side every 8000 miles, consumer was advised by delearship that this type of vehicle is known to have problems with the brakes and would probably have to be replaced every six months. Key would not turn in ignition, dealer attempted to remove cylinder and it broke, dealer replaced.tape dragged in the tape player, dealer replaced.at times when starting vehicle, there is no radio, lights, or horn, dealer could not find any problems.serpentine belt was replaced.slight fluid leak from transmission cooler line,consumer states transmission jerked.arm rest fastner backed off.left front brakes continue to wear and pull vehicle, brakes lock up causing vehicle to skid.
When starting the vehicle,keys have to be turned several times in the ignition beforevehicle starts. Cause unknown.
No summary listed for abov evehicle.
On several occasions my 1998 dodge caravan would stall when starting up, it has a reoccuring airbag light, cruise control misfunctioning and horn stalling issues. I currently had to take it to chyristler for repairs. I was told from the manufacturer that there was a recall on the dodge caravan 1996-1998 re:clockspring.my veh. Was not listed with this recall and i'm concerned that i am experiencing the same problems as the dodge caravans that have been recalled.the air bag light appear on the dashboard and remain on.the vehicle was taken to the dealer for inspection.the mechanic replaced the clockspring.
98 dodge caravan, purchased from dealership: security system locks up and will not allow the car to start. I was informed by an older mechanic that this problem was common to all dodges with security systems built since 91.if this is so common why have they not fixed the problem at the source?i took my van in to the dealership for some minor bodywork, when i went to pick it up, it would not start.they tore it apart for two days and basically said, "gosh, i don't know what's wrong."i have been left stranded (15 minutes to 5 hours) about 15 times since i purchased the vehicle. In my job i transport disabled clients so this is a serious problem.
Computer system failed.yh
While driving at 65 mph with cruise control set smoke was coming from under the vehicle due totransmission being replaced. Whenconsumer stoppedvehicle. It wouldn't start back up.
Consumer has been having problem with key not turning after it was put intoignition. She has to play with it for a long while.
After starting my van, whether i have it in park, drive, neutral, or reverse, i am able to remove my key from the ignition. Also, if i am turning my van off, and i accidentally turn it to auxillary, i am still able to remove my key from the ignition.this isn't suppose to happen, is it?
While placing key in the ignition the vehicle failed to start.the driver had the vehicle towed to the dealer for inspection.the mechanic replaced the ignition switch due to worn parts.please provide any additional information.
Consumer stated the ignition switch failed.*scc
1998 dodge caravan: (1.)twice in the past two years "flex plate" between the engine and transmission has failed breaking in the center imitating the sound of a failing main bearing. Under 100,000 miles. (2.) transmission failed 100,000 mi., (3.)wiring harness caught fire while engine running - destroyed harness. (sparks shooting out from beneath vehicle - fire extinguished before major damage @ 110,000 miles. ,000 mi. ( 4.) headlight lens plastic turned milky and inhibits proper light projection - difficult to see well at night even when lights are on bright. *nlm
Electronic computer failure.
I have a 1998 dodge van caravan. Intermittently the cruise control star to fail, some timewould turn on other times would not work at all and then died then the horn quit working and then e few weekslater the air bag light came on and stayed on. Few weeks after thatthe van at parked would start then shut off; start shut off. It does that five times and then it dies. 20 minutes later it would start just fine. A friend of mine call to my attention that there were a few recalls on this van. One of them was the clock spring and the rear sound barrier/outboard seat belts.the clock spring was replaced. The horn and the air bag light stats off but the cruise control light comes on by it self and the shuts off by it self. The cruise control still no engaging. The other problem with engine not stating, it was good for a while after the clock spring was replaced but after four weeks is doing it again along with when i am driving it wont be no function on the panel. It blacks outand no gauges activity ( speedometer,rpm :panel light: temp;gas;etc;etc. Please let me know if these problems are related to any recalls. Thank you so much for your time.
The contact owns a 1998 dodge caravan.the contact was traveling 5 mph when the serpentine belt became detached from the vehicle.the vehicle was towed to a private mechanic, where it was diagnosed that the serpentine belt needed to be replaced.the failure recurred several times.the failure mileage was 119,000 and the current mileage was 120,000.
Driving during heavy rain/snow or going through standing water, the serpentine belt slips off of the pulleys.this leads to a loss of power steering, power brakes and engine cooling.mileage and date are approximate.multiple occurrences.
The contact owns a 1998 dodge caravan. The contact stated that while driving at 20 mph the engine stalled. The instrument panel was inoperable the fuel gauge was inaccurate. The contact could not restart the vehicle and the instrument panel lights were blinking on and off. The contact also stated that the vehicle was towed four times to an independent mechanic. The vehicle was towed to the dealer who could not duplicate the failure. The manufacturer was made aware of the failure. The approximate failure was 99,000.updated 09/15/14*lj
While driving,the thermostat light flashed on the dashboard and remained on. Consumer tookthe vehicle to the dealer for inspection, andmechanicdetermined that the junction boxneeded to be replaced and rewired.
The contact owns a 1998 dodge caravan.after parking and exiting the vehicle, the contact noticed flames rising from under the hood.while inside the passenger compartment, the driver felt heat underneath her feet.the vehicle was towed to a garage and labeled as destroyed.the fuel pump and radiator were previously replaced.the vehicle has not been inspected by a dealer.the purchase date was unknown.the current and failure mileages were 148,000.
The contact owns a 1998 dodge caravan.while driving 25 mph in rainy conditions, the serpentine belt detached from the vehicle.this failure occurred more than 20 times.the mechanic has been unable to duplicate the failure.the vin was unknown.the current mileage is 153,242 and failure mileage was 151,000.
Experience lost of engine power and steering.bolts brokenand replace gaskets.lost steering while driving.the front end appeared to be much lower than usual and the belt was hanging below the chassis. *sc
Dt: air conditioning light is blinking; engine check and air bag light is on, nothing on the dash (speedometer etc) does not work. Door locks do not work; it's like it all went out at once.
The serpentine belt popped off my 1998 dodge caravan, it is 02/10/10 -- the day of the blizzard.this happened before on the day of the blizzard in december.this leads to an immediate loss of power steering during the worst possible driving conditions.when i tried to find out what had happened in december, two mechanics at the dodge dealership both immediately knew what had happened.they said it happens all the time when ice or snow gets up under the car.i believe this is a very dangerous manufacturer's defect.loss of critical steering capability during the worst possible driving conditions.
The serpentine belt on my 98 dodge caravan keeps breaking.when it does, i lose control of the car.i bought the car december 17, 2009 and have had the belt break 4 times since then, causing me near miss accidents and has left me stranded along the highway with my young children.
The contact owns a 1998 dodge caravan.while driving 30 mph the serpentine belt broke. The contact stated that the vehicle stalled and could have caused a crash to occur due to inclement weather after the failure occurred. The serpentine belt was replaced three times.the contact stated there were numerous complaints regarding the serpentine belt and the manufacturer should issue a recall. The failure mileage was 470,000.
Consumer states that while driving and without warning the head gasket blew causing coolant fluid to leak. Dealer notified. Ts
The serpentine belt on my 98 dodge caravan keeps breaking.when it does, i lose control of the car.i bought the car december 17, 2009 and have had the belt break 4 times since then, causing me near miss accidents and has left me stranded along the highway with my young children.
My a/cstopped working right after my 3 year 36 mile warranty ran out. Dealer said it was the evaporator coil. Costs me $400. Right now my a/c just quit. My van has 58,000 miles on it. I go through belts like crazy. My mechanic can't figure it out. And other mechanics say it's an epidemic with caravans. Please help.
The contact owns a 1998 dodge caravan. The contact stated that while driving in wet conditions, the serpentine belt would detach itself from under the vehicle. Once the failure occurred, the power steering would fail and became difficult to maneuver. The vehicle was inspected and repaired by the contact. The manufacturer was contacted and informed him of the remedy. The failure mileage was unknown.
Transmission not properly shifting in 2 nd gears.air conditioning stills blows semi-warm air. Sway bars replaced.
While driving at various speeds and without warning head gasket blew, causing anti freeze to leak. Had notified the dealership, but the problem had not been resolved.
On my way home from the dealership i heard a noise in the front end when i arrived home i called a mechanic the next day. He looked at my van on that monday to find the stabilizer bar broke and zippity strip to the strut which was also bad. The dealer let me drive 180 miles with my son in the vehicle, and the front end was like this. The following week i was driving down the road and white smoke started to come from the vents so i returned to the mechanic and paid $105.00 to have freon with dye ran through my system to find the evaporator was bad and needed replaced, which would cost at least $860.00. Then at 36 days of ownership and only 64000 miles the constant velocity joint is bad and a new transaxle is going to have to be put in this week. I have called the dealership where it was purchased and all they can say is were sorry we got the vehicle in 2 days prior to my purchase and was never inspected, there money was more important than me and my son. I then called the daimler chrysler corporation where they were rude and said there is no recalls on your vehicle theres nothing we can do for you. I know from some research there has been a big problem with the evaporators on chrysler products. Please help me i do not know what else to do. This is the van i will be driving my two sons to school in, i starting to wonder how safe we will be.
Failed head gasket with only 56,000 miles on engine
No summary listed for above vehicle.
The engine appeared to continue running one day after a short run to the grocery store. I went to my mechanic and he diagnosed the problem as my radiator fan.further, he found the item was a recall problem and suggested i take the van to the dealer.i did the following day, they researched and stated it was not a recall item although my mechanic had given me the memo indicating it was on recall.in order to avoid hurting the engine, i authorized the dealer to make the repair with plans to file a complaint for reimbursement at a later date.
The consumer stated that the radiator fan did not work which caused the vehicle to overheat. The consumer had the fan relay replaced by an aftermarket repair shop. This vehicle's year, make, and model is currently being recalled for this defect, however the vehicle identification number was not included.
While drivingvehicle came to a complete stop/dieddue tocoolant and transmission fluidmixing together inradiator, and causing transmission failure. Consumer has contacteddealer, transmission specialist has replacedtransmission andradiator. *ml
Vehicle was parked in the garage, there was fuel leaking from the top of the gas tank which caused a fire. Consumer doesn't want the vehicle back due to the fact that there was fuel coming from the radiator.the fire department came out and they couldn't determine what caused the fire. Dealer doesn't know what caused the fire either.
The radiator fan relay is inoperative, a recall has been issued on this vehicle make and model however this vehicle is not include due to vin.
I have a 1998 caravan that the trans cooler failed and filled the engine with transmissionfluid, and the transmission with coolant, not able to drive vehicle.
Radiator failed mixing coolant and trasmission fluid leading to transmission failure
The air conditioner compressor which was broke and rubbed against the serpentine belt caused the vehicle to catch on fire, also the head gaskets failed.
Consumer states that when vehicle is parked overnight, the head gasket leaks fuel, consumer almost fell from the fuel spill. Dealer contacted. Ts
Head gasket failure.vehicle well maintained, records available.unacceptable for major engine failure (head gasket) at relatively low milage.chrysler needs to recall as my independent mechanic reported that he has seen this problem with this type of engine many times although chrylser maintains that this is "not a common problem".
Engine head gasket blewout, causing vehicle to leak oil.consumer states that the manifold was cracked and welded. *yd
Camshaft sensor failed causing vehicle to stall.
Defective engine intake manifold bolt broken inside housing. 1998 dodge caravan se, 121000 miles.
Tensioner failed causing the belt to be thrown off engine pulleys.nlm
While traveling on the highway without prior warning.the surpentine belt fell off the motor please fill n additional information dealer is aware of the problem. Ts
Cylinder head gasket failed.yh
Six different cases of mechanical problems the vehicle experienced. Problems with head gasket, the transmission twice and three times on the flywheel. *la the mechanic found that the bolts on the flywheel and the torque converter were loose. *sc the consumer was informed that the vehicle was known to have problems with the crankshaft, which causes the flywheel to break off, the consumer was told the crankshaft was out of round, which caused the problem.
Defective engine head gasket caused engine leak.
I am having alot of problems with my van over the past year i have put over 1500 worth of work into this van they made the engine too small for this size of a van. I continue to have problem with the engine and now the transmission is acting up. I have already replaced head gasket all the motor mounts timing belt it has been one thing after anotherand now my engine is making a rattling sound everytime i push the gas petal i don't know where elseto complain.
Engine mounts weak.
Transmission failed at 80,000 miles. Also, engine head gasket was replaced two months ago.
Engine head gasket leaking coolant. *nlm
Rear main seal leaked, which causedvehicle to use 3 quarts of oil per week.mr...
Engine head gasket failed, causing major oil leak.
Vehicle experiences loss of oil. Vehicle taken to an independent repair shop dealer/manufacturer have not been notified at this time. Independent repair shop stated head gasket seal was leaking oil severely.
Vehicle was leaking oil. Took vehicle to mechanic, and mechanic indicatedexternal cylinder gasket was gone. Dealer contacted. Consumer stated that the van had numerous problems, power steering loss, back wheels on fire, complete brake failure and engine would seize and stop.
This is the fourth time the serpentine belt has shreaded apart.the first time was at approximately 20,000 miles.when the belt goes there is, of course, no power steering (which seriously affects the handling, no power brakes (which affects the stopping) and the water pump dos not work (causing the van to overheat rather quickly).the dealership is not able to determine why this keeps happening.i am from canada so i was unable to enter my province (british columbia) and my postal code (v3g 1l5).
While passing a tractor trailer on rt 422 west of pottstown without warning my rmp's shot up and i lost power. My check engine light came on. I pulled off the shoulder of the highway. The transmission was slipping and not shifting correctly. I was able to get my caravan to quigley motors which is the local dodge dealership. The diagnosis was 3rd gear was totally destroyed and they found alot of metal fragments in the pan. It's going to cost me $2500. To fix it. The chrysler corporation needs to acknowledge that there is a well documented problem with this transmission and should rectify the situation. It is my first chrysler vehicle and it will probably will be my last. The service that i received at quigley motors was horrendous. My van was there an entire week before they could get it in to give me a repair estimate.5 star service??? i don't think so!
Vehiclestarted leaking and burning oil. Took to dealer and dealer indicated head gaskets were blown.
Head gasket leaking oil at 60k miles.manufacturer is aware of problem has service bulletin on head gasket leaks.oil leak causing pollution, environmental damage, may result in engine failure or fire.chrysler will not repair, estimates my cost $300 to fix.manufacturing defect. Nlm
While driving camshaft bearing broke,causing vehicle to completely shutdown, cause unknown.please give any further details.
The engine is leaking oil from the engine due to a blown head gasket the dealership is aware of the problem.
Head gasket is leaking oil from engine. Dealership is aware ofproblem.
We smelled coolant, and brought our van to a mechanic.he told us we hada blown head gasket.he said our engine was faulty.we had 48,300 miles on the engine.the head gasket was repaired, don't know if our mechanickept the old gasket.
While driving 35 mph, no prior warning the vehicle shut downas the consumer was coming off the highway and the camshaft went out.
While drivingdefective timing belt andidler arm broke which causevehicle to stall unexpectedly, almost causing a crash.please provide further information.
Was told i needed head gasket replaced due to oil dripping. No prior problemshave had regular service check up and oil changes i have called the manufacturer and was told there were no recalls as a result. I did find another complaint of similar situation on allpar.com . This seems too early for such a large repair.
While driving at 45 mph cruise control sensor light blinked, then engine stalled.
I purchased my vehicle in 2000. Two months later my transmission went. 16 months after that my motor went. I had to let my vehicle sit for nine months not being able to drive it and yet still making payments on it before i could afford to replace to the motor. So 3 weeks ago i had the motor replaced and now my transmission has gone again. Supposedly it was replaced with a factory rebuilt transmission the first time around. This seriously upsets me that the transmission has gone again. I still owe 2 and 1/2 years of payments on this vehicle and i am back to i cannot drive it again because i cannot afford to get it fixed. I was told of some factory problem with the transmissions and i wondered if this could be the reason that my vehicle is out of commission again. For the amount of money this used vehicle is costing me i would have been better off to buy a new one. The vehicle is a 1998 dodge caravan. *nlm
Dt*:the contact stated the check engine light illuminated.the vehicle has been to the dealership multiple times, but the dealership is unable to determine a problem.
Consumer stated half of the engine had to be replaced because the vehicle failed the emission test. As a result, oil burned excessively. I
Rocker arm gasket failure
Consumerhad seen oil onground coming fromvehicle.had taken vehicle for repairs, and technician said that oil was coming aroundengine.head gasket was replaced once.
When sitting in park or reverse can hear metal knocking.when turning on air conditioningnoise is really loud.mechanic stated it wasflywheel that causing the noise.pleaseprovide any furtherinformation.
Engine coolant leak noted from front of vehicle.dealer performed cooling sytem pressure test.diagnosed rear head gasket as faulty.
Dt:the consumer is having problems with his serpentine belt. He states that the belt keeps coming off of the pulleys causing his van to over heat and loose steering.
While driving turned onheater, but there was no heat. Then, openedfront hood, and coolant was all overengine. Took vehicle to dealer, and they said that head gasket was blown out.
While driving camshaft bearing broke, causing the vehicle to completely shut down.please give any further details.
Purchased a used dodge caravan on 8-19-02 with 28,000 miles showing on the meter.it now has 35,000 miles on it and the head gasket is leaking oil down the back of the engine and on to the ground. Dealer says they will not repair it unless i pay for it. Seems like a very costly repair on a van with this few miles on it. This will be the last chrysler product i will purchase. *la
While driving, vehicle lost power and made a funny noise, vehicle stopped running and when consumer looked under the hood there were flames, by the time the fire department got to the vehicle, it was engulfed in flames, claim 08-5050-945.
Vehicle lost power and made a funny noise, then stalled completely, consumer looked under the hood and vehicle experienced fire in engine compartment, claim 08-5050-945.
Consumer was going to work when vehicle experienced fire in the engine compartment, claim 22-v563-088.
Vehicle lost power and made a funny noise, then stalled completely, consumer looked under the hood and vehicle experienced fire in engine compartment, claim 08-5050-945.
While in motion, consumer pulled into a road side rest area and discovered the engine compartment was on fire.*jg
On october 6, 2000 i was taking my son to school when i lost all ability to accelerate.i was going fast enough i was able to coast into the parking lot.my vehicle was towed to the dealership where we purchased it.they were not cooperative or friendly and were unable to diagnose my vehicle within the 3 day time frame they had promised.so on 10-09-2000 we had to have it towed to an independent garage to be diagnosed and fixed.the diagnosis was total transmission failure.we had to have them fix it b/c our dealer was going to be 3-5 weeks to fix it, and we had a rental car during this time.the cost was $1455.00, that we paid out of our pocket.during their investigation of our problems they also found an oil leak.my husband is very good with cars and has made several attempts to fix the problem, to no avail.on 3-9-2001 i had the car oil leak diagnosed by an independent garage.they said the head gasket was leaking oil and would have to be replaced.a cost of approximately $600.00 and down time of the vehicle being 2-3 days.as this is our main vehicle this presents a problem.we have been told by many people and garages that these 4 cylinder engines are widely known to have transmission and head gasket problems.one garage went so far as to tell us that chrysler knew they had these problems but just would not put out a recall.we have had the van for 23 months.nothing went wrong during the valid warranty time.when the transmission went out the vehicle was only over warranty by approximately 5000 miles.our dealer was not willing to work with us within the time frame they had originally given us, so we were forced to go somewhere else and pay out of our pocket for the repairs, as we could not afford a rental car for the 3-5 weeks the dealer was going to take to diagnose and repair the problem. We would like to see chrysler be forced to take responsibility for these problems.
While driving could step on the brakes pedal and vehicle will start shaking without a notice ofbrakes working. In low idle with brakes on, vehicle start shaking as if it would die (engine shut off).
Engine oil seals failed.yh
No summary listed for above vehicle.
No summary listed for a bove vehicle.
I am having alot of problems with my van over the past year i have put over 1500 worth of work into this van they made the engine too small for this size of a van. I continue to have problem with the engine and now the transmission is acting up. I have already replaced head gasket all the motor mounts timing belt it has been one thing after anotherand now my engine is making a rattling sound everytime i push the gas petal i don't know where elseto complain.
While driving and without any warning a fire started underneath the engine compartment.will be taking vehicle to the dealer.please provide further information.
While drivingvehicle caught on fire on passenger's sidein the engine compartment, causeunknown. Please give any further details.
Consumer was going to work when vehicle experienced fire in the engine compartment, claim 22-v563-088.
Consumer heard a growling noise when taking foot of gas pedal.transmission blew a quarter size hole in it. Also, losing oil
Engine oil leak. Mjs
While driving, vehicle caught on fire in the engine compartment, claim 22-v563-088.
I only have 35,000 miles on this car and of course the warranty is expired.and all of a sudden, the car acts like it has 135,000 miles on it.this has already cost me over $200 to repair brakes because of rotors, not bad brakes.now i need $1000 head gasket work.starter only seems to start when it wants to.very temporamental.what is going on here that a 35,000 mile car would have so much wrong so soon.dt
Vehicle surges and hesitates at highway speeds especially with a/c on.
While driving, vehicle caught on fire in the engine compartment, claim 22-v563-088.
While driving vehicle stalled without prior warning. The second time when vehicle was parked,it did not start.
Have heard numerous complaints about this problem, my dealership said that they would give me a deal on the repairs through chrystler corp.sounds like chrystler knows that there is a problem.dealership was not upfront about any problems with the van. No safety defec tlisted.
While driving, vehicle lost power and made a funny noise, vehicle stopped running and when consumer looked under the hood there were flames, by the time the fire department got to the vehicle, it was engulfed in flames, claim 08-5050-945.
While driving vehicle stalls unexpectedly which may result in a crash.please provide further information.
Serpentine beltfell off 3 times due to snow and rainsplashing upon the engine resulting in power steering to fail andengine over heated.
While driving 30 mph serpentine belt fell off. This caused the vehicle to shut down.consumerhad the vehicle towed to dealer for analysis, andmechanicstated that this was an intermittent problem.
Serpentine belt came off while driving during a rain storm, causing loss of power steering/brakes and lights. Apparently, manufacturer sent out tsbwhich stated serpentine belt will slip off when it gets wet.please provide furtehr information.
When drivingserpentine belt would keep coming off. This happened whether it was wet or dry. Went to dealership 3 times & was informed a flaw indesign ofbelt. Hadbelt replaced 5 times & had been shredded 5 times.
Serpentine belt came off during a 25 mph turn.belt then wrapped itself up in a/c pulley.loss of power steering and alternator ensued.i've had this vehicle in the shop now 3 times for alternator or belt problems - they were not aware of tsb affecting the serpentine belt.
Serpentine belt came off during a 25 mph turn.belt then wrapped itself up in a/c pulley.loss of power steering and alternator ensued.i've had this vehicle in the shop now 3 times for alternator or belt problems - they were not aware of tsb affecting the serpentine belt.
Serpentine belt comes off when driving through deep snow. Belt has been replaced 4 times.
The contact owns a 1998 dodge caravan. While driving 40 mph over a puddle, the serpentine time belt detached from the engine. The vehicle was diagnosed and repaired. The manufacturer was made aware of the failure. The failure mileage was 119,000.
The serpentine belt became disconnected, which caused the vehicle to lose power steering.
Intermittently, while driving at 20-30 mph, the drive belt will come off.this has happened 4 times since the 30th of april.the van has been fixed under warranty 3 times for this problem. The driver has the van again for the fourth time for the same problem.
Dealer hasreplaced 3 times the serpentine belt since 2001. Consumer stated dealer mentionedit was normal.
Serpentine belt comes off of accessory pulleys, resulting in loss of power steering and other vehicle functions, possibly at any speed. Wet weather is a constant contributing factor, although is not required for this defect to occur.
1998 caravan 3.3l engine belt tensioner completely broke off of engine mount causing loss of use of all accessories driven by serpentine belt.no previous belt problems as noted by other owners.defective belt tensioner was found laying loose in the engine compartment. *nlm
While traveling on the highway and without prior warning vehicle shut downdue to the serpentinebelt falling off.
The serpentine belt continued to break off. The owner has taken the vehicle to the dealer who continued to replace the belt. Please provide further details.*tc
The contact owns a 1998 dodge caravan.the contact has changed the vehicle's serpentine belt eight times.the belt has either detached, shredded, or become worn while driving 35 mph.the vehicle's pulleys and belt accessories have also been replaced.she believes that it is a design flaw due to the numerous repairs for the same failure.she also feels that the failure is a safety issue because once the belt detaches, the alternator begins to overheat and the power steering fails.the current mileage is 79,000 and failure mileage was 36,351.updated 06/08/07.
Consumer states left front side of vehicle appears to be lower than the right and the brakes wear down only on the front left side, vehicle skidded when brakes were being applied which caused an accident consumer was advised front caliper, rotor and brake pads were needed because they were worn, dealership advised consumer they could not explain why vehicle was skidding, consumer is having to replace the rotor, caliper and brake only on front side every 8000 miles, consumer was advised by delearship that this type of vehicle is known to have problems with the brakes and would probably have to be replaced every six months. Key would not turn in ignition, dealer attempted to remove cylinder and it broke, dealer replaced.tape dragged in the tape player, dealer replaced.at times when starting vehicle, there is no radio, lights, or horn, dealer could not find any problems.serpentine belt was replaced.slight fluid leak from transmission cooler line,consumer states transmission jerked.arm rest fastner backed off.left front brakes continue to wear and pull vehicle, brakes lock up causing vehicle to skid.
Subject: defective serpentine belt designi have a concern about a recent malfunctioning serpentine belt in my 1998 caravan.the belt has slipped off twice last month while driving in the rain. The first incident left me stranded off the side of the freeway waiting for a tow truck. The second incident occurred when backing out of a parking spot on damp payment (no standing water) while at a rest stop many miles from home.both incidents occurred on normal pavement and driving during rainy days, and without any warning. The van has the standard 3.0 liter v6 engine with 88k miles, but the serpentine belt installed was less than 1 year old.two sets of professional mechanics found the belt, the belt tensioner, and all related parts of the system in good working order (including the engine mounts).in summary, the system was well maintained and working as designed.the concern we have is the design of this system. The vehicle has been very reliable during the last eight years. But this particular problem is greatly distressing.not only is the range of the vehicle limited to a couple of miles with a strong battery, the loss of power assisted steering makes this both a safety and reliability issue.
The vehicle stalled, which was caused by the serpentine belt falling off. The belt was replaced, however the problem recurred.
The contact owns a 1998 dodge caravan. While driving various speeds, the power steering seized without warning. The failure was persistent. The vehicle was taken to an independent mechanic where it was diagnosed that the serpentine belt failed and needed to be replaced. The vehicle was repaired several times, but the failure was persistent. The manufacturer was not notified of the failure. The failure mileage was unknown.
Consumerhad to replace surpentine belt. When she was driving serpentine belt came off, andvehicle lostpower.dealershipwas aware of her problem. The belt have to be replaced periodically.
-the contact owns a 1998 dodge caravan, andhad to replace the serpentine belt 8 times since 05/06.the last incident was on 01/25/07.while making a 10 mph turn the serpentine belt came loose causing the loss of the power steering and brakes.the contact towed vehicle to a local repair shop and they tightened the serpentine belt, but they couldn't find the cause of the serpentine belt coming loose.the contacttook the vehicleto the dealership and they could'tfind asolutionto the problem.the contact stated that it happened on all types of roads and weather conditions. Updated 2/27/2007 -
Serpeintine belt last 6-9k mile. A dealer has replaced tensioner beltsa continuesprematurefailures
Dt: the consumer owns a 1998 dodge caravan.serpentine belt failed five times.when this occurred there wasa loss of power steering as well as the charging of the battery.this only happened in wet or rainy conditions.the consumer took vehicleto a dealer, who said they could again replace the serpentine belt,but it wouldfail againin wet conditions or rainy weather. There was no guarantee.the last trip to the dealer resulted in the replacement of the serpentine belt.no accident or injury was reported.the consumercontacted the manufacturer and filed a complaint also.the local dealer said nothing could be done about.updated 02/07/06.
While my wife and daughter were driving, the timing belt on her 1998 dodge caravan (2.4 l)broke.the car immediately died in the middle of thestreet creating a very hazardous situation for my family.looking at therecommended maintenace on this car i noted that there is no recommendedmaintenance for the timing belt until 120,000 miles.thus,since the car only had 72,000 miles, this belt broke far earlier than it should have.i feel that this should not have occurred.since this can create a very hazardous/dangerous situation if it occurs on a busy street or on a freeway, dodge should determine whether this is becoming a common problem with this car and if so whether it should notify owners that the belt should be examined far earlier than at 120,000 miles or if the car should be recalled and the timing belt replaced.
The serpentine belt slips off when you drive through water. Losing the belt causes dangerous steering changes and stops the water pump and alternator. The most recent time this happened i almost lost control of the car and had a near miss head on crash problem has happened 5 times on my car and two friends who have the same model caravanhave also had problems with it. Dims 11 ivoq entry posted after 12/12/02 cut-over to artemis---------770765.*nlm
During a routine maintenance, the serpentine belt tensioner was replaced by the dealer. Since then the belt has come off the pulley twice due to the water getting on the pulley, causing the belt to slip.
Consumer states that while driving all the vehicles dash lights suddenly illuminated.consumer states the steering wheel got really hard to turn. Took to dealer and they stated that the serpentine belt had fallen off.please provide any further information.*mr
The contact owns a 1998 dodge caravan.the contact stated that the serpentine belt which controledthe enginebecame detached on five different occasions.the belt failedwhen driving at50 mph.the belt detached once during rainy conditions , and several times during favorable conditions.when the belt detached the contact lost control of the vehicle and the steering becameinoperable.the current mileage was117,811.
Consumer states while traveling athighway speed vehicle suddenly started to make a weird noise.consumer pulled over, popped the hood, and noticed that one of the belts in the engine compartment had shredded.causeunknown.
Dt: the contact owned a 1998 dodge caravan. She stated that the timing belt kept coming off.dealer said they had numerous similar complaints, and they do have a tsb,but it has not been made a recall yet.
My daughter's van with 2 kids inside.(1) no cause.four failures of same parts.belt and related pulleys. Dealer(s) can't repair properly. (numerous similar problems noted on the net.)(2)repeated serpentine belt failure - 98 dodge caravan, 3.0l engine.causes instantpower steering loss, engine overheating and more.could easily lead to loss of control, injury or death.(3) parts replaces 4 times.not fixed, belts still squeal and will come off again.(just found out aftermarket goodyear and gates kits are available with redesigned pulleys and belt to address this problem.chrysler dealer mentioned nothing about them)if only some of what i have read is correct, this should be a safety-related recall.
Dt*:the contact stated in wet conditions, the serpentine belt fractured and slipped off.the serpentine belt was replaced 5 times over the past two years.the vehicle was driven to the local independent shop for inspection and repair.
While driving about 45mph all of the guages and lites came on and then immediately went off.noticed all of this when a left hand turn was made, resulting im no control. No warning lights came on. Serpentine belt stretched but the belt tensioner was almost totally useless.
My 98 dodge caravan sport is having repeated problem with the serpentine belt and belt tensioner. From a quick search on the web it appears to be a common problem, that the belt would slip off when it gets wet. I have experienced this problem 3 times so far, twice in jan 2006 and another one just today (nov 06). I cannot trust the van anymore, i cannot tell when this problem is going to happen again and when it does, the van lost power steering and would overheat. Lost of power steering can be extremely dangerous especially when trying on a freeway, and being easily overheat would leave me stranded at possibly isolated places. This is a problem that takes repeated fixing yet would not resolve.
Air conditioner evaporator failed twice within a two year period. Also,serpentine belt was replaced 6 times.when the serpentine belt failed vehicle had no power steering or power brakes.
Consumer states: have put on 3 serpentine belts, and is getting ready to put on 4th serpentinebelt. Had the vehicle less than a year.
Serpintine fan belt jumps off pulleys when driving through 3-4 inches of water replaced belt dealer stated belt tenstioner was faulty in 2000 i replaced tenstioner nov 2000 in june 2001 and nov2001 belt jumped the pulleys again even with a new belt and tenstioner installed.
Engine warning light was on, andconsumer saw something hanging from under the car, it wasserpentine belt.then, there was no steeringor braking.
Serpentine belt ripped, causing engine to cut off.
Main belt keeps slipping off dealership serviced it several times. The belt finally broke in half whle driving.
While traveling in inclement weather and passing through water vehicle will shut down andwillnot restartdue to the serpentinebelt falling off.
Serpentine belt failed for the 4th time while driving. Had heard a funny noise prior to no steering. This caused a loss of steering control. First 2 times was at 35mph. 2nd 2 times was while starting vehicle. Been to dealer each time to have belt replaced. Power steering, water pum, alternator and air conditioner failed.
While driving at any speed in the rain, the serpentine belt slipped off.the belt disconnected from the pulley five times in the last five months.the consumer examined the pulley and found that it was smooth and did notr have a lip to hold the belt on.*sc
When it rainsserpentine belt fell off. Consumer lost power brakes and steering. Tookvehicle to dealer, and they put in an idler pulley. Next time it rained in it fell off again. Please provide any further information.
Oxygen sensor failed.
During january 2001 the transmission would completely shut off in mid traffic or at a turn then either stall or turn back on by itself. We had it into the dealership 3 times beforeengine check light came on and they could tell us what they say the problem was : the egr valve and some kind of transmission leak. They completed the work for several hundred dollars and now in october 2001 the transmission while driving started making revving (accelerating) noises then stalled with no warning, now it will not shift from first gear without stalling and another chrysler dealership says we need a whole new transmission for over two thousand dollars.
A crack in exhaust manifold caused fumes to come into vehicle.dealer could not duplicate concern.customer states vehicle jerks when in cruise. Dealer found no problem.
Exhaust manifold has developed a hole in it on the right side. This causes exhaust gas to be ported out right in front of the passenger compartment.
The automatic sliding door opened. Also, the handicap lift opened , and folded out. Consumer pulled over, and closed the lift and the door. Dealership was notified, but did not resolve the problem.
I own a handicap adapted van which i feel is very unsafe for me and my children..this van has been in for repairs (at least) 3 times for the same problem..(when filed with gasoline, it bucks, hestittaes and stalls out , last time on top of the railroad tracks(i was scared to death), each time my van is in for repairs as welli have no transportation as i can only drive my specially adapted van and aslo each time i have trouble with the van and it has to be towed for repairs..i'm also in a jami can't be driving a van that could break up on me(i can;t walk..i can't take a cab)my van came back with a new fueltank and fuel line last thursday and today ride-away corp had to pick it up again..for repairs to thespecially adapted"emergency parking brake, which i've not had now since last friday) and also since the "repaired" van has been returned to me the kneeler(special suspension floor) has been "bouncing" when the ramp is deployed as well as making a "barking" sound..this van has only (now)a little over 8 miles on it, and i feel this van is very unsafe and i'm very nervous and apprehensive each time me and my 2 children have to use it...i have tried to be patient and have tried "working" with the companies, but it just appears to be one problem after another with thisvan..also i'd like to add another point that i feel deserves some time..when i originally purchased this van in 2/98 ride_away corp in east hartford or new hampshire(the headquarters) were the "middleman" so to speak , it was thru them that the van was purchased..the money was paid immediately cuz braun in indiana wouldn't send the van until they had their money..it was "faxed" to them and we were expecting the van in a matter of at the most 10days(as it had to be flat bedded to ct) the van didn't arrive until 6 weeks later(after braun chrsler had their money) why did my van have to sit there up in winamac indiana for an extra 6 week..could it be that they were having a problem even way back then?wh.
Vehicle was manufactured with a handicap ramp. Vehicle was involved in a side impact accident which caused the lift to fall and hit the driver in the jaw breaking it.the driver also sustained injuries to the shoulder and neck.the ramp has no safety lock feature which could have prevented injuries.*ml
Air conditioner was not cooling . Vehicle was serviced by technician.technician indicated that air conditioning evapartor needed to be replaced.this was second repair on air conditioner. Please provide further information.
I have a 1998 dodge caravan with only 66,332 miles the problem's that have come up is first the transmission had a internal pin bust which caused several parts to come apart. This caused the transmissionto break, it had to be rebuilt on 2-17-04 with 61995 miles at the cost of $1685.25. The second problem is the air conditioning system had a failure with the evaporator which seems to be very comon according to several service centers that i have contacted outside the chrysler company. Which spitzer dodge wanted to charge $1100.00 to repair. I know the vehical is 6 years old but with the low milage i think this is a little uncalled for and though it should be reported.
At approximately 50,000 miles, the ac unit needed to be recharged. This would be around august of 2001. While out of the norm with a relatively new vehicle, i chalked it up to routine maintenance had coolant added and went on my way. In july of 2002, the ac again was not cooling the vehicle. Mileage on the vehicle was around 60,000 at this point. I spoke with an employee of the then daimler chrysler (i believe that unit has been sold to behr corporation) hvac unit in dayton, oh. He asked me to have the evaporator unit checked. A close friend of mine is a mechanic; i had him do the work. He placed dye in the system to check for leaks and dye was found to be leaking from the ac drain, pointing to the impending failure of the evaporator. I relayed this information to the chrysler employee and he confirmed that it was indeed the evaporator that was causing a coolant leak. At that time he asked me to contact my dealer to see if any service bulletins or recall notices had been issued for this problem. I also called to verify my warranty, etc., to cover my bases. I was told that there were no recalls and that i was indeed out of warranty. I also asked for an approximate price to replace an evaporator and was quoted a price that was approaching $1000.00i did not really get agitated over this until this past july. Figuring that the routine of recharging the unit for the warm months was a prudent way to deal with this problem, i was prepared to spend about $25.00 for coolant and go on my merry way for this summer. One slight problem. The compressor failed at 66,000 miles.as i stated before, i understand warranties and i get the process. But for a total system failure, related only to normal operation, in my opinion is unacceptable. Especially since the chrysler employee told me that the evaporator issue was a known problem in both my 1994 vehicle and my 1998.
The recirculating light and the a/c light are constantly flashing.
Air conditioningcondensor frozen.
The evaporator coil had to be replaced in the a/c.
The air conditioner compressor which was broke and rubbed against the serpentine belt caused the vehicle to catch on fire, also the head gaskets failed.
Air conditioner started to not cool the air. Took it to goodyear (gemini) dealer in wadsworth, oh who charged the unit and added dye to pinpoint the coolant loss point. On return they informed me it was the evaporator which by inference from their comments is quite common. Cost was $742.00 plus the previous charge of $75.00. It appears to me that something this common is a fault that should be remedied by the mfg. Noted a 94 complaint on nhtsa about the same thing with costs almost identical.
While driving smoke started to appear in vehcle and all around the outside of vehicle. Consumer thought vehicle was on fire. Tookvehicle to dealer, and they replacedevaparator swithch.please provide any further information.
Serpentine/ac belt loose.
Serpentine belt failed for the 4th time while driving. Had heard a funny noise prior to no steering. This caused a loss of steering control. First 2 times was at 35mph. 2nd 2 times was while starting vehicle. Been to dealer each time to have belt replaced. Power steering, water pum, alternator and air conditioner failed.
Dt: air conditioning light is blinking; engine check and air bag light is on, nothing on the dash (speedometer etc) does not work. Door locks do not work; it's like it all went out at once.
No summary listed for abovevehicle.
Consumer have experienced problem with air conditioner; when a/c is turn on it frosted the windshield so badly that it turned white. Affected consumer's visibility.dealer notified and unable to find any thing wrong.
Air conditioner evaporator failed twice within a two year period. Also,serpentine belt was replaced 6 times.when the serpentine belt failed vehicle had no power steering or power brakes.
No summary listed for abovevehicle.
On date 03-30-98took car in stating when a/c is on surging and hesitatingand tick ticking in engine for anew car. Then on 04-13-98 took car in again a/c cycles and a whishing sound is very loud when cycle goes on and still surges and hesitates. They replaced gasket ,evaperator coil and tube.and h-valvesaying this was a common noiseand put parts orings etc,saying this may helpor not help. Then on 06-24-98 still surging and hesitatingwhen a/c is on but was told this was normal.which we dont see how. Then on 12-07-98 took car in again for the same reasonthey said no problem but we still feel it is.then we got tied of take it and went for an ar
I purchased a used 1998 dodge caravan van at westside dodge 1672 cassat ave jacksonville fl 32210 and was told by the salesman that the airbag light was suppose to stay lit and the a/c lights were supposed to be blinking. When i found the owners manual the day after i purchased the van i read that the`airbag light is suppose to go off in 8 seconds after the car is started and i also read that when the a/c lights are flashing the a/c needs to be serviced. I advised the salesman and was told to bring the van back to the dealership when i did they tried to charge me $119.00 to check the airbag and $49.95 to check the airconditioning. I refused to sign any consent and tried to speak with the used car sales manager and was told "we only sell junk cars to the public as a courtesy", and than he hung up on me.i also found another complaintfrom another customer of this dealership who bought a new car and had the same exact air bag problem and to this date it has not been resolved. Please help me get this resolved, i am driving a vehicle that is unsafe to drive and has no air conditioning.
Design/location of information center indicators (turn signals, high beam inicators etc.) are not visible to drivers of all heights. Consumer is 5'11 and has to remove eyes from roadway in search of indicators.
5 batteries since purchased new. Three were noted as having leaked battery acid. In may/june 2003, the wiring harnesses (main ones) had been eaten by battery acid causing all sorts of electrical problems.the harnesses are routed under the battery pan. Stupid placement. Dealer spliced wires together to get it running at his cost, at my insistence.van continues to start inconsistently.horn doesn't work since dealer spliced wires. Turn ignition key - click, repeat 10-20 times, starter will catch on one. Design defect is routing of harnesses and lack of shield to protect them.
Dt: the consumer owns a 1998 dodge caravan.serpentine belt failed five times.when this occurred there wasa loss of power steering as well as the charging of the battery.this only happened in wet or rainy conditions.the consumer took vehicleto a dealer, who said they could again replace the serpentine belt,but it wouldfail againin wet conditions or rainy weather. There was no guarantee.the last trip to the dealer resulted in the replacement of the serpentine belt.no accident or injury was reported.the consumercontacted the manufacturer and filed a complaint also.the local dealer said nothing could be done about.updated 02/07/06.
Radio malfucntioned.
Consumer states left front side of vehicle appears to be lower than the right and the brakes wear down only on the front left side, vehicle skidded when brakes were being applied which caused an accident consumer was advised front caliper, rotor and brake pads were needed because they were worn, dealership advised consumer they could not explain why vehicle was skidding, consumer is having to replace the rotor, caliper and brake only on front side every 8000 miles, consumer was advised by delearship that this type of vehicle is known to have problems with the brakes and would probably have to be replaced every six months. Key would not turn in ignition, dealer attempted to remove cylinder and it broke, dealer replaced.tape dragged in the tape player, dealer replaced.at times when starting vehicle, there is no radio, lights, or horn, dealer could not find any problems.serpentine belt was replaced.slight fluid leak from transmission cooler line,consumer states transmission jerked.arm rest fastner backed off.left front brakes continue to wear and pull vehicle, brakes lock up causing vehicle to skid.
The amount of light that our headlights emit is very low and creates significant difficulty with visibility at night.
Airbag light on no turn signals and no reverse lights due to failed airbag clockspring
This vehicle has multiply problems.consumer noticed that the air bag light appeared on the dashboard and remained on.when pressing the horn it failed to come on its own. Also,smoke was coming from the steering column.the smoke extinguished itself out. No injuries reported. Hazard lights failed to come on.drove vehicle to the dealer for inspection, and mechanic determined that the horn assembly and air bags were separated problems, and the steering column was okay.no determination on the hazard lights was made. Consumer informed the mechanic that this problem occurred on numerous occasions, and had not been resolved.
1998 dodge caravan: (1.)twice in the past two years "flex plate" between the engine and transmission has failed breaking in the center imitating the sound of a failing main bearing. Under 100,000 miles. (2.) transmission failed 100,000 mi., (3.)wiring harness caught fire while engine running - destroyed harness. (sparks shooting out from beneath vehicle - fire extinguished before major damage @ 110,000 miles. ,000 mi. ( 4.) headlight lens plastic turned milky and inhibits proper light projection - difficult to see well at night even when lights are on bright. *nlm
Headlights are not bright enough on low beams.this caueses poor visibility while driving at night. Dealer notified and made some adjustment, but consumer still feelshelights still not bright. Dealer informed that it was set to proper specifications, and nothing else could be done.
The head lights flickered on and off.
The contact owns a 1998 dodge caravan.the contact stated that the headlight covers were tarnished and decreased visibility while driving at night.the dealer informed the contact to purchase a new headlight assembly.the current mileage was 96,000, and failure mileage was 86,000.
The lenses on the headlights of my dodge caravan (1998) have become almost frosted during the past 3 or 4 years, which causes inadequate lighting of roads and increased glare. The dealer told me that both entire headlights would have to be replaced for a cost of $500-600 plus labor.he said that some caravans have this happen and others don't. I feel that this is a safety factor and should be treated as a recall.
Plastic headlight covers are cloudy and cannot be cleaned. Nighttime driving is hazardous.
Dt*:the contact stated the headlights on the vehicle have a film over them which make it hard to see at night.the dealer was alerted.updated 05/22/06.
While driving the consumer noticed that thevehicle'shead lights became dim and provided poor visibility.the dealership has been notified.the head light lenses were also fogged.
A thick film is covering the headlight lens. As a result, the lights are very dim at night. ...
Dt*:the contact stated the headlight lenses were clouded.the vehicle was not taken to a dealer.
Material on headlamps of 1998 dodge caravan is fogging over and is obstructing the headlights.condition has been getting progressivly worse over time.
Headlights are clouded over, lights are dim, can't see well at dark. Potential for an accident.
Headlightsare foggy. Each time it rains it becomes more difficult to see at night time driving.
- the contact owns a 1998 dodge caravan.she noticed the headlights were dim due to the plastic covering of the headlights turned yellow.she stated that even with the high beams on it is hard for her to see.the current mileage was 150,000.the contact did not want to estimate failure mileage.
The consumer stated the lenses that covered the headlights were cloudy which resulted in reduced visibility. *nolan
Headlamps on 1998 dodge caravan have clouded over so much that it makes it difficult to see while driving at night.received two estimates on replacement of headlamps. Both were between 600 & 700 dollars.informed by both mechanics that replacement lamps would more than likely do the same thing after a number of years because there has been no recall on part in question for that year vehicle.
Material headlamps are made of is yellowing/dullto the point that it interferes with your vision at night. We have tried to clean andbluff them. Then we were told to try wet sanding and cleaning them. This helped somewhat for awhile. Replacement for both headlamps cost over $700 to replace. The vehicle runs okay and would like to keep it for awhile longer, but night driving in it is really becoming a problem. I have spoken to several people with vehicles in that age model that are experiencing the same problems.
Lens on headlights fog up with textured surface on outside. Unable to get light through.
Theplastic headlight lenses contained glazed, which caused poor illumination and resulted in poor visibility. Almost all of these models had the same problem. *scc
Dt*:the contact stated the headlights on the vehicle have a film over them which make it hard to see at night.the dealer was alerted.updated 05/22/06.
The headlight lenses has produced a thick haze on them. As a result the light were becoming very dim and the consumer had to drive withthe high beams on.please provide additional information.
Headlight high beam walnut work at all when the vehicle is turned on.
The vehicles headlight covers had a thick film over them which impairs visibility. *nlm
Rear right tail light caught fire.
Consumer received recall 02v293000 concerning air bag clock spring failure.air bag light and the left signal light illuminated while in motion, also, horn was inoperative and the left turn signal gave off an consent alarm sound when engaged.
Some part of the turn signal mechanism broke inside the steering column.evidently, a broken piece moved into such a position as to jam the steering shaft.this occurred during a left turn at a controlled intersection from a stop.the steering jammed in a left turn position giving the feeling to the driver (my wife) that steering control had been lost.giving the steering wheel significantly greater effort broke free the jam condition allowing us to proceed to the dealer for repair.the service writer's comment was to the effect that this was not unusual.my attitude is that it should never happen because if the driver panics, or the jam can't be broken, a serious accident can happen.i haven't heard of a repair campaign on this type of failure.other than that instance, this van is fine in every respect.thanks for your service.
Air bag sensor light came on and stayed on, causing horn and flashers not to work.
Windshield wipers become inoperable in rainy weather conditions due to a malfunction in the windshieldwipermotor, and the multi- function switch.
Turn signal switch failed.
Fuel tank leaks. Dealer notified.
The contact owns a 1998 dodge caravan. The contact stated that a fire began on top of the fuel tank after refueling and the vehicle exploded. The contact was able to exit the vehicle prior to the explosion and stated that there were no fuel system failures prior to the explosion. The manufacturer was not notified of the failure. The failure mileage was 130,000. The vin was unavailable.
The consumer is aware of a fault in the 1996-2000 mini-vans, in the gas line, and is very worried about this problem.(is afraid of for her family and home, if the vehicle catch's fire)the consumer is asking for nhtsa for help in correcting the defect-campaign#00v-268.*scc
5 batteries since purchased new. Three were noted as having leaked battery acid. In may/june 2003, the wiring harnesses (main ones) had been eaten by battery acid causing all sorts of electrical problems.the harnesses are routed under the battery pan. Stupid placement. Dealer spliced wires together to get it running at his cost, at my insistence.van continues to start inconsistently.horn doesn't work since dealer spliced wires. Turn ignition key - click, repeat 10-20 times, starter will catch on one. Design defect is routing of harnesses and lack of shield to protect them.
Consumer states that while driving and no warning the consumer can strongly smell gas in the vehicle.dealer notified. Mr
Engine head gasket blewout, causing vehicle to leak oil.consumer states that the manifold was cracked and welded. *yd
Fuel line leading to the fuel tank was broken and causing a fuel leakage while driving. Dealer andmanufacturer were not notified. Feel free to provide any further information.
Vehicle was leaking fuel. It was discovered when the consumer smelled gas. Consumer made contact with the manufacturer,and h was told that vehicle was not included in 03e450000,03e530000, and 00v268000.
The defective fuelpump retainer ring broke, causing a fuel leak in which if there was a source of ignition it may start a fire.dlrcannot determine problem.
The plastic cap that seals the gasket sealing the fuel pump in the top of the gas tank popped off and gasoline was pumped out all over the inside of the engine and poured out all over the highway leading to emptying of the gas tank and major risk on the highway.there were no holes in the gas tank and the plastic cap was not broken, it had simply popped off leading to this potentially disasterous problem.car needed to be towed, gasoline all over theplace, and major fire hazard.
Gas tank leakingon several occasions due to faulty fuel pumps.
Dt*:the contact stated after refueling, the vehicle would not start.the vehicle was towed to an independent repair shop where it was determined the fuel pump detached, fell into the tank assembly and needs to be replaced.
The plastic cap that seals the gasket sealing the fuel pump in the top of the gas tank popped off and gasoline was pumped out all over the inside of the engine and poured out all over the highway leading to emptying of the gas tank and major risk on the highway.there were no holes in the gas tank and the plastic cap was not broken, it had simply popped off leading to this potentially disasterous problem.car needed to be towed, gasoline all over theplace, and major fire hazard.
Flexible fuel hose which comes from the fuel tank into the fuel rail cracked, causing a fuel leak which may start a fire.no replacement readily available-line was shortened and reused, but failed again twice with severe fuel leaks each time.
Problems with fuel rail on 1998 dodge caravan. *mr the consumer had taken the vehicle in for a recall repair for the fuel line in which the dodge dealer repaired it, but there was a continued leak that had come from the engine. The consumer then took the vehicle to good year who replaced the faulty line to stop the leak, and all the dealer did was place a stronger clamp around the leaking line.the consumer was denied a refund, because an authorized dealer did not perform the work.recall#00v268000 *scc. The consumer also stated the transmission had to be replaced.
Consumer recieved a recall notice(00v268000) regarding the fuel rail.consumer took vehicle to have the work done and was informed the parts weren't in.a second notice was sent, still no parts were available.the third notice was received and the vehicle still has not been repaired for the recall.*jg
The vehicle was taken to the dealer for recall repair 00v-268 in reference to the fuel rail crossover tube o-rings, after waiting at the dealer the consumer was told that there were no parts available for the recall and they were not sure when parts would be available.nlm
The consumer is still having the problem after the recall was perform on the vehicle.
Fuel was pouring out from vehicle whentank was first being filledwith gasoline. Dealer has replaced o-ring 2 times/ a filler tubeand gas tank once within 2 years. A private repair shop also replaced o-ring once, but defect keeps occurring.
Consumerfoundfuel in driveway.thought it was coming from his automobile.consumerwas told by mechanic that there wasrecall oov268000 onfuel leakage.
The fuel injectors had to be replaced at 43,711 because ofa leakage. An independent mechanic performed the repair. *ph
1998 dodge caravan, vin [xxx]. Iwas driving in town and started to smell gasoline. I pulled over to a gas station and the van caught fire. I called the fire dept and they put it out. The van is still sitting at my house. The plastic, hoses, and belts are melted. I have called daimler/chrysler and logged a complaint. # [xxx] because my vin is not on the recall list for; fuel system, gasoline: fuel injection system.updated 07/25/2012 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
While driving at 55 mph driver noticed a fuel smell comingfrom inside of the vents.driver was able to pull over to the shoulder, he lifted up hood and noticed that a fuel leakage was present. Vehicle was towed to the dealer for analysis,where the mechanic replaced the fuel rail.
Consumer took vehicle to have required 00v268000 recall repairs done on sealson the fuel rails and dealer refused to perform repairs.*mr
The contact owns a 1998 dodge grand caravan. While the vehicle was parked, it suddenly caught fire. The fire began under the hood. A fire report was filed. Only the engine was destroyed but the vehicle had not been repaired at the time of the complaint. The contact was informed by the dealer that the vehicle was not included in recall 00v268000 (fuel system, gasoline:fuel injection system). The vin was unavailable when the complaint was filed. The current and failure mileages were approximately 80,000.
The van started acting like is not getrting gas on march 11. It stalled and wouldn't start again so i had it towed to the garage by my house. They could't find the promblem. So i took it home after a week. It diid it again so i had it towed back to the garage and they still couldn't find it. So i drove it to a dealer and they had it for a week. They found no reason for it to stall or act like it had no gas. So i took it home and it did it again so i took it to another dealer and they stated i needed a new battery and fuel thottle and a feul purge and new fuel filter so i paid 438.00 for the work to be done and took it home after a week. Then i had it for 2 days and it acted like it didn't get gas and stalled again. So i had it towed back to the dealer and they kept it for 2 weeks and they still have no idea what the promblem is. I am not taking it to the dealer i bought it from but onechryslersaid was a five star and in my city. Everyone is been real nice but they promblem is still there. It is unsafe to drive a vehicle that may die while driving . I have had it towed 5 times since 3/11. I may have gotten one week worth of driving out of it for this month and a half. It still has the promblem.
A mechanic informed the consumer that they should not put a full tank of gas in the car and should only fill half a tank. When the tank was full this would cause a leak/rust. The dealership was notified, but did not resolve the problem. Please provide more information.
When the fuel tank is full a gasoline odor enters the passenger cabin of the vehicle, and gasoline leaks under the vehicle.the fuel tank seal was replaced, but the problem still exists.when consumer went back to the dealer, they suggested to replace the fuel tank because the collar on top of the tank shaped like an egg instead of the circular shape; however, consumer refused because he believed that it was manufacturer's defect.*la
I own a handicap adapted van which i feel is very unsafe for me and my children..this van has been in for repairs (at least) 3 times for the same problem..(when filed with gasoline, it bucks, hestittaes and stalls out , last time on top of the railroad tracks(i was scared to death), each time my van is in for repairs as welli have no transportation as i can only drive my specially adapted van and aslo each time i have trouble with the van and it has to be towed for repairs..i'm also in a jami can't be driving a van that could break up on me(i can;t walk..i can't take a cab)my van came back with a new fueltank and fuel line last thursday and today ride-away corp had to pick it up again..for repairs to thespecially adapted"emergency parking brake, which i've not had now since last friday) and also since the "repaired" van has been returned to me the kneeler(special suspension floor) has been "bouncing" when the ramp is deployed as well as making a "barking" sound..this van has only (now)a little over 8 miles on it, and i feel this van is very unsafe and i'm very nervous and apprehensive each time me and my 2 children have to use it...i have tried to be patient and have tried "working" with the companies, but it just appears to be one problem after another with thisvan..also i'd like to add another point that i feel deserves some time..when i originally purchased this van in 2/98 ride_away corp in east hartford or new hampshire(the headquarters) were the "middleman" so to speak , it was thru them that the van was purchased..the money was paid immediately cuz braun in indiana wouldn't send the van until they had their money..it was "faxed" to them and we were expecting the van in a matter of at the most 10days(as it had to be flat bedded to ct) the van didn't arrive until 6 weeks later(after braun chrsler had their money) why did my van have to sit there up in winamac indiana for an extra 6 week..could it be that they were having a problem even way back then?wh.
The consumer smelled a strong odor of gasoline while standing near the vehicle.upon arriving to work the odor became stronger.the consumer looked under the vehicle and found that the gasoline was leaking from the fuel tank.there was a recall for an earlier model of this vehicle.
Fuel gauge failed.
While traveling at 30 to 40 mph consumer struck an object in the road that was not visible and punctured a whole in the fuel tank, causing a gas leak. Dealer has been contacted and repaired the fuel tank.
Consumer states that fuel is leaking from vent tube that is connected to the fuel tank. Please provide any additional information. Ts
Consumer stated while driving he loss a 1/2 of tank of gas within 40 miles.gas had leaked out.gas tank needed to be replaced.please provide any further information. *ph
Went to fill the gas tank and had a fuel leakage.contacted dealeran dreplaced gas tank.
Fuel tank was leaking where fuel pump was attached to tank. Dealer stated tank was warped.
When vehicle was filled with gas it lost 1/4 tank due to leak in a circle under the gas tank. Dealer contacted, and towed vehicle in. Sealant put on to repair.the problem reoccurred injuly, 1999. Problem still exists. Provide further information.
The bolt separated from the gas tank. The clamp which held the gas tank in place was hanging down.
Gas continuosly flowing from vehicle flooding garage.
Fuel was pouring out from vehicle whentank was first being filledwith gasoline. Dealer has replaced o-ring 2 times/ a filler tubeand gas tank once within 2 years. A private repair shop also replaced o-ring once, but defect keeps occurring.
Enginecheck light came on due to gas cap failure.
Gas leak at the top, before the overflow when filling.have a shop checked, thinking there was a leak in the gas tank. The shop found no leak.brought to local dealer to find if there is or was any recall that i missed. Dealersaid that thre is none and if i want it fix i have to pay for it. I strongly recommend a recall.
Recall 00v268000; vehicle caught on fire due to engine fuel rails with nitrole rubber o-ring seals which degraded over time, resulting into fuel leakage from the underhood fuel injection fuel rail.
Rear door indicator light was staying on during traveling, causing overhead light to stay on .the problem has to do possily with the latch.just have to keep reslamming the door downto turn off the lights.
The automatic sliding door opened. Also, the handicap lift opened , and folded out. Consumer pulled over, and closed the lift and the door. Dealership was notified, but did not resolve the problem.
The consumer state's the rear door lock is broken and loose. Mjs.
Akif an accident occurs where you need to exit the minivan for safety reasons (ie fire or water) you would be unable to get out of the van.
Consumer was traveling about 40mph on the highway.and sliding door on passenger's sidecame open. Also,the windshield wipers work intermittently.
The hood latch broke without excessive force being applied. As a result, the hood failed to open even when it wasunlocked. Dealership indicated that they repaired the hood latch the first time it failed, but the failurerecurred.consumer felt the problem was never corrected, but went unnoticed because the hood was rarely used.
Emergency brakes inoperable, airbag light turns on, horn does not work, hard time removing key from ignition and i can go from "p" to "r" or "d" without pressing on the brakes (even if there is no key in the ignition).
1998 dodge caravan: (1.)twice in the past two years "flex plate" between the engine and transmission has failed breaking in the center imitating the sound of a failing main bearing. Under 100,000 miles. (2.) transmission failed 100,000 mi., (3.)wiring harness caught fire while engine running - destroyed harness. (sparks shooting out from beneath vehicle - fire extinguished before major damage @ 110,000 miles. ,000 mi. ( 4.) headlight lens plastic turned milky and inhibits proper light projection - difficult to see well at night even when lights are on bright. *nlm
Emergency parking brake would not stay engaged, intermittently when engaged it would back itself off or disengage completely.dealer notified. The consumer stated that the original parking brake assembly broke and was replaced.
The emergency brake does not catch.it has never worked properly.dealer says it needs a new foot pedal.
The contact owns a 1998 dodge caravan. The contact stated that while driving 10 mph, the vehicle lost power and became inoperable without warning. The vehicle was taken to the dealer who was unable to diagnose a failure. The failure recurred frequently however, the vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that the vehicle was no longer under warranty and offered no additional assistance. The failure mileage was 155,000 and the current mileage was 157,000.
The contact owns a 1998 dodge caravan.the contact was traveling 5 mph when the serpentine belt became detached from the vehicle.the vehicle was towed to a private mechanic, where it was diagnosed that the serpentine belt needed to be replaced.the failure recurred several times.the failure mileage was 119,000 and the current mileage was 120,000.
The transmission malfunctioned fourth gear which caused the vehicle to lose power.
Transmission not properly shifting in 2 nd gears.air conditioning stills blows semi-warm air. Sway bars replaced.
Transmission ------------ sudden failure of all forward and reverse gears. Key off-on brings back forward drive for about 100 yards then fails again. No reverse gear at all. Computer diagnostic indicates 3 transmission errors related to shifting. Sensors look ok. Shop had to rebuild transmission at a cost of over $2,000.brakes ------ extremely excessive wear of front brake pads. Must be replaced at least once a year now. First time it occurred it destroyed one brake rotor -- had to replace that. Now, at the first sign of brake squeal i must check and replace the pads as they are close to wearing out. Generally get less than 15,000 miles per set.
Transmission failed at 80,000 miles. Also, engine head gasket was replaced two months ago.
I am having alot of problems with my van over the past year i have put over 1500 worth of work into this van they made the engine too small for this size of a van. I continue to have problem with the engine and now the transmission is acting up. I have already replaced head gasket all the motor mounts timing belt it has been one thing after anotherand now my engine is making a rattling sound everytime i push the gas petal i don't know where elseto complain.
I have a 1998 dodge caravan with only 66,332 miles the problem's that have come up is first the transmission had a internal pin bust which caused several parts to come apart. This caused the transmissionto break, it had to be rebuilt on 2-17-04 with 61995 miles at the cost of $1685.25. The second problem is the air conditioning system had a failure with the evaporator which seems to be very comon according to several service centers that i have contacted outside the chrysler company. Which spitzer dodge wanted to charge $1100.00 to repair. I know the vehical is 6 years old but with the low milage i think this is a little uncalled for and though it should be reported.
I purchased my vehicle in 2000. Two months later my transmission went. 16 months after that my motor went. I had to let my vehicle sit for nine months not being able to drive it and yet still making payments on it before i could afford to replace to the motor. So 3 weeks ago i had the motor replaced and now my transmission has gone again. Supposedly it was replaced with a factory rebuilt transmission the first time around. This seriously upsets me that the transmission has gone again. I still owe 2 and 1/2 years of payments on this vehicle and i am back to i cannot drive it again because i cannot afford to get it fixed. I was told of some factory problem with the transmissions and i wondered if this could be the reason that my vehicle is out of commission again. For the amount of money this used vehicle is costing me i would have been better off to buy a new one. The vehicle is a 1998 dodge caravan. *nlm
Main transaxle shaft went throughbody oftransmission and it would not change gears. Dealer contacted. Please add vin.
1998 dodge grand caravan se id#1b4gp44gowb500517 with under 100,000 miles ended the life of the transmission with a loud metalic clunk.
Contacted chrylser they have agreed to pay 50% of damage but i want to know what is going to keep this from happening again or if it has happened before.i was passing a car on the turner turnpike when i heard a pop and my tires vibrated i thoughti had had a flat. So i pulled over and left a trail of transmission fluid behind me. The pin in the spidergear snapped and flew threw the transmission. Found the piece on top of my transmission. I haul kids and got on trips i don't want this to happen again. How can i see if it has happened before.
06/00 front carrier came apart, 07/01 transmission stopped working, dealer unable to replicate problems,05/02 complete failure of planetary gear mechansim.
Transmission failed without warning. Parts were so badly damaged that nothing was salvagable and a new transmission had to be rebuilt.we have kept the parts if they are needed for an investigation.we notified dodge who said they were not responsible for any repairs, and that we have no appeal to this decision (amey, file no. 8723066). We had a mechanic fix it. The charge was $2,417. Is there any course of action we can take against dodge? it doesn't make sense that a transmission could fail in this way with so few miles on the car.
Problems with fuel rail on 1998 dodge caravan. *mr the consumer had taken the vehicle in for a recall repair for the fuel line in which the dodge dealer repaired it, but there was a continued leak that had come from the engine. The consumer then took the vehicle to good year who replaced the faulty line to stop the leak, and all the dealer did was place a stronger clamp around the leaking line.the consumer was denied a refund, because an authorized dealer did not perform the work.recall#00v268000 *scc. The consumer also stated the transmission had to be replaced.
1998 dodge grand caravan sport (68,000 miles) driven on dry pavement on a clear day at speed limit or below (45mph zone) threw differential pin through transmission housing, destroying transmission.vehicle was transported to dealer and assessed.repair cost (new transmission) stated to be $3,445.this vehicle was purchased new from herb gordon dodge of silver spring, md. Research indicates that this is a recurring problem with this make and model of chrysler produced vehicle.
After backing the car out of the driveway i hear a clunking noise, put the car into drive and it will not move. Only after restarting the engine and then putting it into 2nd gear could we move the car out of the street.
Vehicle would not engage into third gear. After vehicle warms up it will not shift in and out of gear, stays in same gear.
While driving the transmission failed, the pin went trough the case and caused the front end to lock up and the van went skidding down the road i had no steering the gears were on the road surface. This happend a second time with the transmission that was put in at 61000. Miles. I am currently on my third transmission and fearful that at a highway speed this catastrophic mechanical breakdown would cause a major accident.
The transmission can be shifted from park to drive without having foot on brake. Also, when shifting into drive, indicator not really locked in drive position even if shown in drive. The mechanic has to replaced the transmission (twice) because of damage done while trying to shift properly. Ts
Total transmission failure. We drove to nj from our house, no problems, noises orwarnings parked the car and 1/2 hour later go in the car and car would not move either back or forth. Had car towed to mechanic and next day he told me i neededa new transmission, i was shocked, so decide to get a 2nd opinion, took car to amaco , they diagnosed also that a needed new transmission or rebuild transmission. I was going away on vacation on friday , so had no options but fix transmission which cost me $2,021.25. I was glad it didnt brake while we were driving in the highway and no one got hurt. I asked the people at amaco , what made the transmission just die, at 81,525 miles and they told me is a very common problems with this particular car, so i decide to research and found out that they were right, by your own records of complaints. So, i hope the manufacturer will do something about it or be forced to do so. I also found out that there were other recalls that i was never notified about, such as seat belts and fuel system problems. *ph
This is a major problem in the transmission, everyone i know is having this same problem. Each time it's the nut backing off on 5th gear. Time and money are lost when this occurs, and it's being repaired not solved. Some of my friends have had their trucks in the shop numerous times to repair for this annoying and costly problem.
While drivingvehicle came to a complete stop/dieddue tocoolant and transmission fluidmixing together inradiator, and causing transmission failure. Consumer has contacteddealer, transmission specialist has replacedtransmission andradiator. *ml
Prior to recall the clockspring was replaced, however dealer refused to refund consumer, also the transmission was replaced.
When putting my vehicle in park i heard a horrible loud grinding/groaning noise. When i tried to put my car back in geer i heard the same noise and my vehicles wheels locked up andwould not moveforward or backward.i had it towed and the transmission specialist inspected it and showed me that the planitary exploded inside the transmission he said this is a manufactures defect and should never have happened. He gave me the parts that were shattered and cracked many in such little pieces you cant find that got mixed in with the transmission fluid. He also told me i'm lucky it didn't happen when i was driving it with my children in the van.i imagine we wouldn't be here now. This repair cost me $1600.00 dollars i called crysler and they told me they weren't responsible and couldn't help with this. If it's a defective part than aren't they responsible? please help.thank you ,julie ann hit.
Vehicle hesitates and jerks before going into gear. Dealer has inspectedvehicle and informed consumer that transmission needs to be overhauled.prior to taking the vehicle to the dealer, it would not shift into gear.then it would jerk into gear.the engine light never illuminated.there has never been any indication of a transmission problem until two weeks before taking to the dealer.the rubber seals in the transmission got hard and needed replacing.*jg
While driving, transmission went out, causing vehicle to stall.
A humming noise could be heard from the transmission.the transmission also started to slip and the vehicle would jerkforward when the gears were changed.*nlm
Dt: contact states there is a pin located in the hub that separates the driveshaft from the axle.this pin caused the hub to bust the casing on the transmission.the consume believes the small pin is not large/strong enough for all the pressure.
Transmission failure at 60,400 miles that resulted in having to replace the transmission.
We bought the dodge caravan se in 1998. Last year, when the vehicle was around 30,000 miles, the car was starting to have problem on shifting. It sometimes locked on the 2nd gear and wouldn''t go faster. After we turned off the engine and restarted, it was all ok again.on feb 21st, 2003 while we were driving on the highway, the transmission gave up and broke. The whole family was stranded, as the vehicle wouldn''t move at all.the vehicle had only 42,000 miles on it and only 6000 miles after the warranty expired.i therefore contacted the chrysler support. They replied plainly that it is my responsibility because it has passed the warranty.i thenpurchased a remanufactured transmission from phoenix remanufactured transmission in arizona and had kuan''s auto repair, an ase certified repair shop in st. Paul, fix it. I went on and conduct an extended research on chrysler''s transmission. There has to be something wrong if a brand new transmission would broke in 42000 miles.the result of the research is astounding:chrysler had this type of the transmission since 1988 and it is a design flaw in the transmission. The worst part is, chrysler knew about it since beginning and did nothing about it.thousands of people have the same problem with this type of transmission (a604 41te) on dodge, plymouth, chrysler brands of mini vans. Chrysler''s ignorance to the problem continues to jeopardize the safety of thousands of families with this defected transmission on their mini vans. A mini van is a family car and thousands of mothers and children depend on it.it is time for chrysler to put the safety and quality on their priority and pay for the cost to fix those faulty transmissions.
While driving at 15 mph and turning to the left, the vehicle stalled.the vehicle was towed to the dealer.the technician stated that theautomatic transmission needed to be replaced.the consumer wanted to know what the criteria was for issuing a recall.*scc
On going problem with dodge/chrysler transmission. Mine failed at 17,200 miles and i believe chrysler should pay for the repairs.dt
Vehicle rolled while in parked gear resulting in collision with home.
Had to have transmission rebuilt at 58,498 miles because of "lots of metal" found in pan during routine maintenance."found planetary & sun gear and carrier all bad from msun gear bearing going bad.clutches were also showing signs of slipping.something needs to be done about their bad transmissions.there is a very long history of it and the consumer is the one getting screwed.
Six different cases of mechanical problems the vehicle experienced. Problems with head gasket, the transmission twice and three times on the flywheel. *la the mechanic found that the bolts on the flywheel and the torque converter were loose. *sc the consumer was informed that the vehicle was known to have problems with the crankshaft, which causes the flywheel to break off, the consumer was told the crankshaft was out of round, which caused the problem.
Transmission prematurly failed while driving throughintersection. Cause unknown.the transmission drive works but constantly slips in and out of gear.
While driving down the road came to a complete stop, felt like someone washit from the rear end, but it was the transmission shifting gears.contacted dealer and manufacturer, and they were not able to duplicate the problem.
Consumer heard a growling noise when taking foot of gas pedal.transmission blew a quarter size hole in it. Also, losing oil
Transmission failed at 63,000 on the highway, on a cold day, 90 miles from home when i had my children, ages 2 and 5 in the van.this is supposed to be a family vehicle! it should be reliable and safe.i've always had toyotas and hondas and put 200,000 miles on them with no transmission failure.the public is being dumped by daimler chrysler into thinking that replacing transmissions is a normal part of vehicle ownership.i just had to spend $2800 to fix a vehicle that is worth about $7000.i've recently learned that many, many people have had this same problem and that caravans are notorious for bad transmissions and motor failure in under 100,000 miles.if they are going to market family vehicles they should be safe and reliable!*la
I started out in the morning to take my son to school, and we had to make a stop at the grocery store.when i got to the stop sign to turn into the grocery store i heard this clanking sound.the car had stopped and would not move.i had my car towed to a repair shop, and they said my transmission broke into pieces and fell out from under the van.he could not understand why this happened being that i only had 67,000 miles on the van.he could not fix it so i had to get a new one from the manufacturer.the whole process cost me $2400.00 (outrageous).before this incident happened there was leaking coming from under the van.with all the complaints and problems with the transmission i cannot believe dodge/chrysler has not done something about this.they should be held accountable.
Transmission failed while my wife was driving home from my daughters home which is about 3 miles distance. On the way home ther is a one mile stretch that has a 50 mile speed limit. My wife said that the van never got out of low gear on that stretch. When she got home ,i immediately went and took the van for a test drive, and found that what she had told me was in fact correct. The van does not want to kick into high gear .she drove it home in 2nd gear.
Engine check light illuminated while traveling on route i77.pulled off highway and vehicle slipped into neutral.vehicle then would only shift from 1st to 2nd (limp along mode).dealer in virginia determined that transmission had completely failed.large chunks of metal in pan.replaced transmission and torque converter.vehicle has since slipped into neutral 1 more time.
Bought used 1998 dodge caravan in june 2002 with 42k miles. Heard noise in engine in october 2002 and took to independent mechanic. Said transmission was bad. Transmission went out while traveling to work in april 2003. Only has 59,500 miles on it. *nlm
As a concerned citizen, who handles the fleet for a state agency, i unhappy that nothing has been published from the manufactured as recalls to fix the problems which seems to happen around 35,000 miles or if the vehicle happens to be parked for anytime over two weeks.
When putting the car in reverse to leave for work, i heard a grinding noise.as i let the van run, the noise slowly stopped but the van wouldn't move.i talked to several people with caravans to see if this was common.and to my surprise, everyone said they had to replace/overhaul their transmission.i was informed to look at this site to see if any complaints matched mine and there was at least ten when i stopped counting.i notified dodge and they were of little help because they said my vehicle had 77,000 miles.
Transmission failure (leak bad) high rpm.
Failed transmission - after to talking to several dodge owners it is quite apparent that there is a problem with their transmissions.our family vehicle normally carries precious cargo of three small children.having a vehicle with a poor transmission and a company that does not believe in standing behind there product could be very life threatening to our family as well as others.it is at potential risk of causing a serious accident if it fails at the wrong time.prior to the 1998 products and currently dodge stands behind their drive train but for many years that stopped.which makes me wonder did they have a temporary problem with the transmissions in their vehicles which made them temporarily discontinue warranting them for 100,000 miles. As for the car seats i have contacted dodge as well as the nhtsa about the defect in the chest clip.the chest clip should snap safetly and not be able to be pulled apart but i have had them replaced several times and all of them with a little pressure can be pulled apart.i have had them inspected by several local officers and there has been papers filled out for the dmv by a local car seat check notifying them of the defect also. I have a buckle in my vehicle if you would like to inspect one.thank you for your time!
On october 6, 2000 i was taking my son to school when i lost all ability to accelerate.i was going fast enough i was able to coast into the parking lot.my vehicle was towed to the dealership where we purchased it.they were not cooperative or friendly and were unable to diagnose my vehicle within the 3 day time frame they had promised.so on 10-09-2000 we had to have it towed to an independent garage to be diagnosed and fixed.the diagnosis was total transmission failure.we had to have them fix it b/c our dealer was going to be 3-5 weeks to fix it, and we had a rental car during this time.the cost was $1455.00, that we paid out of our pocket.during their investigation of our problems they also found an oil leak.my husband is very good with cars and has made several attempts to fix the problem, to no avail.on 3-9-2001 i had the car oil leak diagnosed by an independent garage.they said the head gasket was leaking oil and would have to be replaced.a cost of approximately $600.00 and down time of the vehicle being 2-3 days.as this is our main vehicle this presents a problem.we have been told by many people and garages that these 4 cylinder engines are widely known to have transmission and head gasket problems.one garage went so far as to tell us that chrysler knew they had these problems but just would not put out a recall.we have had the van for 23 months.nothing went wrong during the valid warranty time.when the transmission went out the vehicle was only over warranty by approximately 5000 miles.our dealer was not willing to work with us within the time frame they had originally given us, so we were forced to go somewhere else and pay out of our pocket for the repairs, as we could not afford a rental car for the 3-5 weeks the dealer was going to take to diagnose and repair the problem. We would like to see chrysler be forced to take responsibility for these problems.
Transmission failed.
Van will not shift into reverse when first started, needs to warm up for at least 5-10 minutes.was evaluated by independent garage, needs complete transmission overhaul.why did chrysler's "goodwill" warranty end on 1997 models?obviously, they did not fix the transmission problems.a 3.5 year old vehicle with 51,000 miles on it should not need a complete transmission overhaul!this is quite costly, the fact that there was a "goodwill" warranty tells me chrysler knows there is a problem.why are they choosing to abandon their new customers (after 1997?)are they trying to loose our business?if this is how chrsyler treats it's customers, it certainly makes me want to look elsewhere for a vehicle in the future.please provide me with any information you can.thank you.
While traveling 60-65 mph on the highway on wet road conditionstransmission stalled. Dealer has been contacted for problem. Please provide further details.
Just a little concerned that after 8 months my transmission has gone bad.it may be a manufacturer problem, but i think it should be checked out.
I found out that the 1998 dodge caravan that i purchased has two design flaws.one is that the vehicle does not have brake-shift interlock.the other is that the vehicle is equipped with chrysler gen3 seat belts that, in some vehicles, have unlatched while people were driving.i believe that the government should order a recall of the 1998 caravan for both of these important safety issues.
Engine check light has illuminated on the dash. Also, computerized transmission is locked into second gear. Consumer has contacted the dealer. Found broken wire in the harness that connects the transmission computer to the main computer.break in harness in dash-firewall. .et.
Automatic transmission failure.extent of rebuild/repairs being assessed by benchmark transmission, wilmington de.probable failure of shift governor due to internal failure of part/parts was preliminary diagnosis of brandywine chrysler, wilmington de and benchmark transmission, wilmington de.preliminary estimate of rebuild is $1400, but dependent on extent of internal damage. Benchmark reported no electronic failure or cause. Mileage is 56,111.vehicle purchased new in july 1998 and still owned by original owner.
While driving 45mph driver heard a loud boom just before stalling out. Driver had difficult time steering vehicle to the side of road. Vehicle was towed to mechanic. Mechanic said a pin broke inside of transmission, causing it to fail. Other dealers stated there was no problem regarding transmission.
While traveling 55 mph consumer noticed a noise form under the hood at the same time the vehicle stalled. Dealer has been notifedthat transmissionwas not functioning. Please provide furtherinformaton.
Consumer noticed grinding sound in front end.replaced brake pads, noise still exist.service manager found that noise was coming from vehicle's transmission, and was replaced because inspection revealed that numerous parts had been damaged.*la*mr
1998 dodge caravan: (1.)twice in the past two years "flex plate" between the engine and transmission has failed breaking in the center imitating the sound of a failing main bearing. Under 100,000 miles. (2.) transmission failed 100,000 mi., (3.)wiring harness caught fire while engine running - destroyed harness. (sparks shooting out from beneath vehicle - fire extinguished before major damage @ 110,000 miles. ,000 mi. ( 4.) headlight lens plastic turned milky and inhibits proper light projection - difficult to see well at night even when lights are on bright. *nlm
Transmission failure at 115,000 miles.
Dealer replaced three timesthe automatic transmission in thelast past two years at owner's expense.
I own a 1998 v6 dodge caravan.my wife was traveling on the interstate and the transmission literally blew apart.it was not merely a transmission failure, but the transmission case was destroyed along with the transmission.i have checked the transmission monthly since i purchased the van in 1999, and i have properly maintained and changed the fluid.the damage to my vehicle was $2,511.00.
Many people i have spoken with, including the employees at kennedy transmission, have said these transmission have a reputation of going out around 60-70,000 miles. Our differential was also damaged. The parts needed for this repair, i was told, is on a national backorder because this is such a common occurance.shouldn't the consumer be forwarned about have a $2800 repair after 60,000 miles?otherwise, shouldn't they put in a different transmission in these mini-vans?
Emergency brakes inoperable, airbag light turns on, horn does not work, hard time removing key from ignition and i can go from "p" to "r" or "d" without pressing on the brakes (even if there is no key in the ignition).
During january 2001 the transmission would completely shut off in mid traffic or at a turn then either stall or turn back on by itself. We had it into the dealership 3 times beforeengine check light came on and they could tell us what they say the problem was : the egr valve and some kind of transmission leak. They completed the work for several hundred dollars and now in october 2001 the transmission while driving started making revving (accelerating) noises then stalled with no warning, now it will not shift from first gear without stalling and another chrysler dealership says we need a whole new transmission for over two thousand dollars.
Transmission leaking due to failure of the front pump housing oil seal.
While driving at low speeds transmission failed. This caused the vehicle to stall. Consumer had the vehicle towed. Then,dealership was notified, but did not resolve the problem. . transmission was replaced twice, but problem recurred.
Consumer was having trouble with transmission. Took vehicleto dealer, and dealer checked it out.currently,vehicle is not driveable.the dealer indicated that the transmission should be replaced.
Transmition failure; due to snow weather conditions, one wheel moving faster than the other. Stuck in the snow! poor design for northern states. Weak design. Consumer should not be responsible for poor design and lack of technology for driving in thesnow.
Dt*:the contact stated while driving 40mph, the transmission began leaking fluid.the dealer determined the transmission failed due to a pin lost inside the transmission.the dealer recommended replacing the transmission.
I have a 1998 dodge caravan with a transmission problem at 65,000 miles with a cost of repair at $2140.00, the dealer telling me i have a 15% off total cost to fix.an actual replacement is a $2600.00, a rebuilt at the cost of 2,140.00.a complaint has been made with chrysler, with no response from them as yet.the dealer said the would contact the zone mgr, but not available for me for at least a week. When i asked why this would happen, the dealer did reply, well, the van is 5 years old. Meaning?a disposable van at 5 years or 50,000 which ever comes first.ridiculous!
While driving at highway speeds vehicle began to stall.dealer was contacted, informed consumer that transmission failed and needed to be replaced. Please provide further details.
The air bag light illuminated, which caused the horn and cruise control to be inoperative.the vehicle was taken to the dealer who stated the drivers side frontal air bag had to be repaired.*nlm. Also the transmission down shifted hard
Consumer stated the transmission failed, the manufacturer offered to reimburse consumer 50% of the cost of the repair. Ts
At 47,000 miles the automatic transmission has completely disintegrated, cause unknown. Dealer cannot identify the problem.please give any further details.
While driving at 65 mph with cruise control set smoke was coming from under the vehicle due totransmission being replaced. Whenconsumer stoppedvehicle. It wouldn't start back up.
While driving 40 mph vehicle stalled. Consumer was not able to restart vehicle.had ittowed to a garage for inspection, andmechanic determined thattransmission needed to be replaced.
Transmission malfunctioned while driving 50mph.dealer inspected vehicle and will replacetransmission at consumer's expense.
While driving the consumer heard a knocking noise and the vehicle started jerking then stalled.the vehicle was towed to the dealer where it was determined that the planetary gears failed. *nlm
I have a 1998 dodge caravan sport with 57000 miles. Today 7/2/03 the transmission failed, it appears that the casting cracked due to an internal failure.i know of two other owners of the same year van that had the same problem. I contacted the chrysler district office and was told i was out of luck..
While applying the gear the transmission will slip and will not move.please provide additional information dealer is aware of the problem. Ts
Vehicle fire caused from defective transmission system. *mr (under sized transmissions, inadequate sized cooling lines and internal parts)the transmissions did not last over and average of 25k miles and had to be replaced more than once at times.while driving, the dash showed everything being, normal, the vehicle suddenly started to smoke.the transmission was not responsive.the transmission dripped balls of flames. *scc
My car was in park and running at idle.the car threw itself into reverse and crashed into a fence. No one was in the car to stop it.
On august, 1, 1998, allen and anne mazerolle purchased a new 1998 dodge grand caravan se manufactured by chrysler from lee dodge in westbrook, maine.at the time of their purchase, neither the dealer nor chrysler provided any disclosure to the mazerolles concerning the differential transmission defect.in 2001, anne mazerolle was operating the chrysler minivan with her children in the vehicle. Without any advance warning, a thunderous noise occurred and the vehicle seized and the wheels locked in traffic. Mrs. Mazerolle telephoned chryslers authorized dealer, lee dodge, from the highway seeking assistance.mrs. Mazerolle was informed that, while it was within three years of the vehicles purchase, the mileage exceeded the 36,000 mile limitation and the mazerolles were out of luck as to any warranty coverage.the mazerolles then inquired as to whether there was any recall or problems concerning the chrysler transmission.they were informed by the chrysler dealer that no such problems had been reported by chrysler and there was no recall concerning the transmission. In the emergency, the vehicle was towed from the highway to a transmission specialist, a&m transmission, in south portland, maine.mrs. Mazerolle was informed by technicians that there was a serious defect in the transmission and that the pinion gear had seized to the pinion shaft and penetrated the bell housing of the transmission, resulting in the complete lock-up of the vehicles drive train and complete failure of the transmission. *sc
After shifting vehicle into gear to drive vehicle would not move. Dealer service technician noticed metal inside transmission broke. Please provide further information.
While on interstate heard a crack. Consumer looked out rear view andsaw smoke.pulled over, and looked under car and saw transmission fluid pouring out.
Consumer states left front side of vehicle appears to be lower than the right and the brakes wear down only on the front left side, vehicle skidded when brakes were being applied which caused an accident consumer was advised front caliper, rotor and brake pads were needed because they were worn, dealership advised consumer they could not explain why vehicle was skidding, consumer is having to replace the rotor, caliper and brake only on front side every 8000 miles, consumer was advised by delearship that this type of vehicle is known to have problems with the brakes and would probably have to be replaced every six months. Key would not turn in ignition, dealer attempted to remove cylinder and it broke, dealer replaced.tape dragged in the tape player, dealer replaced.at times when starting vehicle, there is no radio, lights, or horn, dealer could not find any problems.serpentine belt was replaced.slight fluid leak from transmission cooler line,consumer states transmission jerked.arm rest fastner backed off.left front brakes continue to wear and pull vehicle, brakes lock up causing vehicle to skid.
Axle seal,transmission,torque converter oil cooler hoses failed resulting in leakage.
While vehicle wasinside of the driveway backing out transmission fluid was leaking.
Consumer states that their child was able to switch gears from park to drive with vehicle turned off.vehicle rolled down the hill. Mr
Vehicle was parked in a level parking lot, and while idling in neutral vehicle suddenly slipped into reverse inadvertently. Then, vehicle rolled backwards into another vehicle's left side panel in front of the left rear wheel. The consumer was caught in the driversside door and dragged to the ground.*tc
Consumer states that while warming up the vehicle, nine year old daughter put the vehicle in reverse and crashed the vehicle into garage door causing property damage, consumers research found that the vehicle does not have a safety feature requiring the operator to depress the brake pedal in order to shift the car from park into drive/reverse.
Consumer was able to release vehicle out of park gear without placing foot on the brake pedal.please provide any details.
Transmission gears can be changed without applying brakes. Please give any further details.
Vehicle was parked with key in ignition. 2 year oldchild got into vehicle, turned the key one notch,and shifted to reverse and vehicle moved.brake was not applied. Vehicle hit 2 parked vehicles, child was not injured. Damage to vehicle was $3800.00.
Car is not equipped with with brake/shift lock and our 3.5 year old son was able to sneak into the car, start it, and put in in drive, drove forward into a ditch.no one injured.
Consumer states that while warming up the vehicle, nine year old daughter put the vehicle in reverse and crashed the vehicle into garage door causing property damage, consumers research found that the vehicle does not have a safety feature requiring the operator to depress the brake pedal in order to shift the car from park into drive/reverse.
Vehicle was in park and shifted on its own into reverse, vehicle moved and was stopped by the garage center pillar.no one was in the car. Dealer and manufacturer contacted, attempting an investigation (still pending).
Engine check light illuminated while traveling on route i77.pulled off highway and vehicle slipped into neutral.vehicle then would only shift from 1st to 2nd (limp along mode).dealer in virginia determined that transmission had completely failed.large chunks of metal in pan.replaced transmission and torque converter.vehicle has since slipped into neutral 1 more time.
Axle seal,transmission,torque converter oil cooler hoses failed resulting in leakage.
Total transmission failure. We drove to nj from our house, no problems, noises orwarnings parked the car and 1/2 hour later go in the car and car would not move either back or forth. Had car towed to mechanic and next day he told me i neededa new transmission, i was shocked, so decide to get a 2nd opinion, took car to amaco , they diagnosed also that a needed new transmission or rebuild transmission. I was going away on vacation on friday , so had no options but fix transmission which cost me $2,021.25. I was glad it didnt brake while we were driving in the highway and no one got hurt. I asked the people at amaco , what made the transmission just die, at 81,525 miles and they told me is a very common problems with this particular car, so i decide to research and found out that they were right, by your own records of complaints. So, i hope the manufacturer will do something about it or be forced to do so. I also found out that there were other recalls that i was never notified about, such as seat belts and fuel system problems. *ph
Main transaxle shaft went throughbody oftransmission and it would not change gears. Dealer contacted. Please add vin.
Axle seal,transmission,torque converter oil cooler hoses failed resulting in leakage.
Dt: contact states there is a pin located in the hub that separates the driveshaft from the axle.this pin caused the hub to bust the casing on the transmission.the consume believes the small pin is not large/strong enough for all the pressure.
On my way home from the dealership i heard a noise in the front end when i arrived home i called a mechanic the next day. He looked at my van on that monday to find the stabilizer bar broke and zippity strip to the strut which was also bad. The dealer let me drive 180 miles with my son in the vehicle, and the front end was like this. The following week i was driving down the road and white smoke started to come from the vents so i returned to the mechanic and paid $105.00 to have freon with dye ran through my system to find the evaporator was bad and needed replaced, which would cost at least $860.00. Then at 36 days of ownership and only 64000 miles the constant velocity joint is bad and a new transaxle is going to have to be put in this week. I have called the dealership where it was purchased and all they can say is were sorry we got the vehicle in 2 days prior to my purchase and was never inspected, there money was more important than me and my son. I then called the daimler chrysler corporation where they were rude and said there is no recalls on your vehicle theres nothing we can do for you. I know from some research there has been a big problem with the evaporators on chrysler products. Please help me i do not know what else to do. This is the van i will be driving my two sons to school in, i starting to wonder how safe we will be.
1998 dodge grand caravan sport (68,000 miles) driven on dry pavement on a clear day at speed limit or below (45mph zone) threw differential pin through transmission housing, destroying transmission.vehicle was transported to dealer and assessed.repair cost (new transmission) stated to be $3,445.this vehicle was purchased new from herb gordon dodge of silver spring, md. Research indicates that this is a recurring problem with this make and model of chrysler produced vehicle.
I was driving down the highway at 60 mph when i heard a loud noiseand my car shook.i pulled over and looked for a flat.there wasn't one.my power train differential pin went through the casing rendering my transmission useless, it had to be towed to the shop.the repair bill is $2500 for a new transmission.the transmission repair shop said this is very common on these vans.a search on the web revealed they usually blow out between 60,000-70,000 miles.this is a major flaw in the transmission.a phone call to chryslerwas useless.8jb
Had to have transmission rebuilt at 58,498 miles because of "lots of metal" found in pan during routine maintenance."found planetary & sun gear and carrier all bad from msun gear bearing going bad.clutches were also showing signs of slipping.something needs to be done about their bad transmissions.there is a very long history of it and the consumer is the one getting screwed.
06/00 front carrier came apart, 07/01 transmission stopped working, dealer unable to replicate problems,05/02 complete failure of planetary gear mechansim.
Contacted chrylser they have agreed to pay 50% of damage but i want to know what is going to keep this from happening again or if it has happened before.i was passing a car on the turner turnpike when i heard a pop and my tires vibrated i thoughti had had a flat. So i pulled over and left a trail of transmission fluid behind me. The pin in the spidergear snapped and flew threw the transmission. Found the piece on top of my transmission. I haul kids and got on trips i don't want this to happen again. How can i see if it has happened before.
Transmission failed at 86000 miles. The transaxle was perforated by broken pin.the 2nd transmission at the transmission shop could not be installed because of a crack in housing due to same problem. Transmission #3 that was installed lasted about 3 months and failed in the same manner. #4 could not be installed because it arrived with a crack in housing due to same problem. I now have transmission #5 installed in this vehicle. The failure is a pin in the transaxle becoming loose and flying out at a high rate of speed.the pin then creates a hole in the transmission case and allows fluid to escape causing transmission failure. The pin is usually stopped by the transmission case but it is only a matter of time before one flies out and injures somebody. Roll pin that secures gear pin is breaking. This is a manufacturing defect. Total cost of repairs was $1950.00.
When putting my vehicle in park i heard a horrible loud grinding/groaning noise. When i tried to put my car back in geer i heard the same noise and my vehicles wheels locked up andwould not moveforward or backward.i had it towed and the transmission specialist inspected it and showed me that the planitary exploded inside the transmission he said this is a manufactures defect and should never have happened. He gave me the parts that were shattered and cracked many in such little pieces you cant find that got mixed in with the transmission fluid. He also told me i'm lucky it didn't happen when i was driving it with my children in the van.i imagine we wouldn't be here now. This repair cost me $1600.00 dollars i called crysler and they told me they weren't responsible and couldn't help with this. If it's a defective part than aren't they responsible? please help.thank you ,julie ann hit.
Many people i have spoken with, including the employees at kennedy transmission, have said these transmission have a reputation of going out around 60-70,000 miles. Our differential was also damaged. The parts needed for this repair, i was told, is on a national backorder because this is such a common occurance.shouldn't the consumer be forwarned about have a $2800 repair after 60,000 miles?otherwise, shouldn't they put in a different transmission in these mini-vans?
Engine check light has illuminated on the dash. Also, computerized transmission is locked into second gear. Consumer has contacted the dealer. Found broken wire in the harness that connects the transmission computer to the main computer.break in harness in dash-firewall. .et.
Vehicle began making whining sounds and started to shift erratically.consumer was advised it needed a rebuilt transmission.consumer had the work performed, only to have it go out again.this time a factory rebuilt transmission was installed, which subsequently failed also.a total of four (4) times the transmission failed.*jg
Transmission leaks
Our middle row seat belts stop working. They don't retrack on their own. This is about the 4th we have to replace them both. We just replaced them in january of 07 and they don't retrack again. According to the dealer the pin or i forget what they called it snapped again. We have not been in an accident since they were replaced in january. We are afraid that even after replacing them that they will not protect or kids if god forbid we are in an accident. They keep breaking with just everyday use. Each seat belt cost around $200.00 just for the parts and they are currently on backorder for a month and now my kids can't sit in the middle rows.
I found out that the 1998 dodge caravan that i purchased has two design flaws.one is that the vehicle does not have brake-shift interlock.the other is that the vehicle is equipped with chrysler gen3 seat belts that, in some vehicles, have unlatched while people were driving.i believe that the government should order a recall of the 1998 caravan for both of these important safety issues.
Consumer paid for a repair on the seat belt and later found that there is a repair and request for reimbursement for seat belt repair.driver side rear seat belt locked. Mr
Whiele driving 25mph another car hitconsumer's vehicle from behindand seat belt did not catch ,causing serious injuries to driver.
Vehicle was rear ended by another vehicle.this causeddriver to hitsteering wheel due to lack of restraint support fromseat belt system that was used.
While driving was hit from behind by another car and seat belt did not catch, causing serious injuries to driver.
Consumer stated that when exiting the vehicle it would be hard for the consumer to unlock the driver's side seat belt and consumer will be forced to slide out. Dealer notified. Ts
Passenger seat belt malfunctioned.yh
Trim material on the seat belt is loosening, and is causing it to be inoperative. Dealer notified.
While proceeding to make a turn, another vehicle passed the insured on the opposite side of the road and hit the insured's vehicle causing it to spin around, the seat belt did not engage and the passenger was thrown to the floor, the seat belt was still around the passenger when the vehicle came to a rest, there were 3 injuries.(claim#52-2474-339)
All seat belts in 1998 dodge caravan popped out when latched.
The vehicle is equipped with gen3 seat belts which has a release button which protrudes from the rest of the buckle.the button can be accidentally y bumped which causes the buckle to release.the consumer contacted the manufacturer about the buckle but they refused to replace the seat belts.
While driving vehicle seat belts became unbuckled without notice. Please provide additional information. Ts
The safety seats in my van have defective latch plates!the latch plates that i'm referring too is the plate that is right at the child's armpit level.this latch plate when pulled on will pull completely apart.i believe that this is unsafe for my son to ride in.i have read a lot on child seat safety and it is very important to me.i velieve that with the knowledge i have in this area that in a car wreak this latch plate would pull apart and my son could be very seriously injured or even killed.he would probably be thrown between the two shoulder belts instead of being held between them.i have reported this to chrysler and they have replaced my buckles 5 time.they do not consider this to be a defect yet i do!i have had to purchase my son a century car seat.all 5 of the buckles that i was given all had the same problem.i don't know how they think a child would be safe!i fear that there are other children riding in these integrated car seats and there parents are unaware of the problems with these latch plates and that there children are unsafe.i would hate to see any child hurt because of this problem.i still have a couple of the buckles if y ou would like to see them please let me know and i'll be glad to get them to you!!!thank you for taking the time to listen!i appreciate what youdo trying to keep the roads and our families safe!
Front seat belts are different from driver's seat to passenger's seat. Both have trouble getting them released, when exiting vehicle seat belt would not unlock and consumer was forced to slide out. Dealer notified. Ts...
The right rear seat belt retractor failed under warranty and was replaced. Then the left rear seat belt retractor failed out of warranty.
Dt: the contact owns a 1998 dodge caravan. The vehicle was involved in a frontalaccident at 55 mph. Upon impact,the air bags did not deploy, and the seat belt did not restrain.the contact'shusband was driving the vehicle and he hit the steering wheel, and his coworker was the passenger, and he went into the windshield. Both occupants where wearing their seat belts and where properly restrained. The air bag warning light was onbeforerecall repairs had been donein july 2005, andhorn would not work.after the recall repairs werecompletedthe light did not come back on. There was pre-impact braking to both occupants. This caused injuries to both occupants. The dealership and the manufacturer have been contacted, and they told her they would send her file off to special investigations, and she may hear from back from them, and she may not. This accident occurred on october 11, 2005. T a police reportwas taken. The accident caused property damage to the vehicle.
While driving between 35-45 mph, going around a curb, the back of the van skidded. This resulted in the vehicle going over a hill, and impacting a tree head on. Upon impact, onlypassenger's air bag deployed. Also, the seat belt failed to retract.driver sustained i facial injuries. Vehicle was totaled.
Seatbelt around the intergrated child safety seat tightened around the child's neck. Dealer has not seen vehicle.
Both rear seat belts have body sealant oozing on them - to the point where one will not budge from the side wall.the other, if you pull hard will release, but it is covered with sticky sealant which one would not want to wear!!i called a dodge dealership and they told me that they have seen many of these problems, but with my vehicle being over 36,000 miles, they wouldn't repair it unless i paid ~$450.00.meanwhile, i cannot buckle my children up.i think that this is a manufacturing defect and should be repaired free of charge.they are fixing this problem on most other minivans because they are under 36,000 miles.thanks - ed
I was forced to brake suddenly and the car seat my 4 year old daughter was buckeled into went flying into the back of the passenger seat.the problem is that the seat belts in the 1998 dodge caravan are easily depressed by a game boy, dolls or my older daughter either buckeling or unbuckeling her booster seat.i've found my 4 year olds strap in car seat unbuckeled at least 6 times in the past 4 years.had we been in a serious accident rather than just a sudden braking my daughter would have been severly injured.
The guides that the rear seat belts run through are "melting" so the rear seat belts do not go through the guides as they should.we have stopped using them because they would fail in an accident because they will not retract securely on a passenger.
While driving at 35mph plastic sound burier patch came loose and dropped into rear out seat belt assembly, causing seat belt not to work. Contacted dealer, recall on this part doesn'taffect consumer due to vin.
The contact owns a 1998 dodge caravan.the contact stated that his vehicle was rear ended by an ambulance.the crash caused him to lie flat on his back and the seat to bend backwards.the vehicle was destroyed.he attempted to pull the seat upright, but could not because the seat failed in the downward position.the contact sustained a concussion, nerve damage to the lower back, walking immobility, and shooting pains up and down his left side.a police report was filed.the manufacturer stated that unless he has the damaged seat to be repaired, they have no words or assistance for him.the current and failure mileages were 165,000.
Only a block or 2 from home, doing 20 mph there was the smell of smoke then flames shot out from under the drivers seat. We bailed from the van and before 911 could be called the van was engulfed in flames. A total loss.
Consumer states left front side of vehicle appears to be lower than the right and the brakes wear down only on the front left side, vehicle skidded when brakes were being applied which caused an accident consumer was advised front caliper, rotor and brake pads were needed because they were worn, dealership advised consumer they could not explain why vehicle was skidding, consumer is having to replace the rotor, caliper and brake only on front side every 8000 miles, consumer was advised by delearship that this type of vehicle is known to have problems with the brakes and would probably have to be replaced every six months. Key would not turn in ignition, dealer attempted to remove cylinder and it broke, dealer replaced.tape dragged in the tape player, dealer replaced.at times when starting vehicle, there is no radio, lights, or horn, dealer could not find any problems.serpentine belt was replaced.slight fluid leak from transmission cooler line,consumer states transmission jerked.arm rest fastner backed off.left front brakes continue to wear and pull vehicle, brakes lock up causing vehicle to skid.
While sitting at a traffic light vehicle was rear-ended causing driver and passenger seats to snap backwards.vehicle sustained body damages as well.manufacturer not yet notified.
While traveling at 35 mph consumer was hit from behind by another vehicle.driver'sseat collapsed, causing consumer to lay down while still traveling. Please provide further information.
I have a 1998 dodge grand caravan we have had the steering rac replaced twice. We also have constant alignment problemswhat we are wondering has there ever been reports on the front seats (drivers seat) separating as this is what happened 8/3/03 the welding has seperated and the support bar has snapped completely apart we have never seen anything like it.
Consumer called complaining about having problems with the seat belts on the back. Also stated that they are rippen from the fabric and is now also happening with the ones on front too.manufacturer was not contacted at this time. Mr
Consumerwas traveling 50mph andrearended a vehicle that came to sudden stop. Driver's seat collapsed backwards.upon impact, air bags failed to deploy.driver suffered injuries in both cases.vehicle was totaled after 12/14/00.
Vehiclehas no adjustablerestraints.there are holes planted inside ofvehiclefor a headrest. Dealership is aware ofproblem.the middle and rear seats have no head restraints.
My caravan has bench seats that do not have headrests, but do have attachment points for the headrests.i have recently noticed (2 or 3 weeks ago) that my daughter's head extends above the top of the seat.in the event of a collision, her head would snap back over the top of the seat.this could cause a serious injury.i called the dealership and found that, when i bought my van, headrests were considered accessories, but are now standard equipment.i believe that they are now standard equipment because chrysler realized its potential liability. The approximate cost of 4 headrests is $800.i e-mailed chrysler about this and received neither sympathy nor satisfaction.in my last e-mail, i mentioned the safety issue.they are no longer answering my e-mails.i did not realize that they may be responsible to correct this defect.please help.
Consumer was involved in a rear end collision,impact 30-35 mphforced into another vehicle.upon impact, the driver's side seatback collapsed to the reclining position. Consumer has yet to contact the manufacturer. Please provide any further details.
While driving front driver'sseat collapsed forward. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection.mechanic determined that the seat needed to be replaced.but this vehicle was not an recall, andwarranty expired.
Seatback bolts keep getting loose from jolts due to seats being flipped foreward to exit rear 3rd row seat,seatbackwill become un erect and not latch in upright position.
The contact owns a 1998 dodge caravan. The contact stated that when driving on wet roads, the power brakes and steering failed. The failure recurred several times. The vehicle was taken to an independent mechanic where it was diagnosed that the pulley needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.
I was backing out of a parking space in 2012, when the brakes completely failed, i had to put my vehicle into gear in order for it to stop. Even though i was only going 5 mph or less, i was on a downhill slope. There wasn't an accident nor any damage,so i don't have that to report.the van was taken to towbin dodge in henderson, nv that weekend i believe and i was told that the recall defect had been fixed. However, the horn, airbag light and abs still do not work.my vin #[xxx], my question is this. If the recall problem is still defective even though it's been repaired, what am i supposed to do? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Speed sensor failed.
Transmission ------------ sudden failure of all forward and reverse gears. Key off-on brings back forward drive for about 100 yards then fails again. No reverse gear at all. Computer diagnostic indicates 3 transmission errors related to shifting. Sensors look ok. Shop had to rebuild transmission at a cost of over $2,000.brakes ------ extremely excessive wear of front brake pads. Must be replaced at least once a year now. First time it occurred it destroyed one brake rotor -- had to replace that. Now, at the first sign of brake squeal i must check and replace the pads as they are close to wearing out. Generally get less than 15,000 miles per set.
Dt: the contact state that 1998 dodge caravan was having an intermittent problem with starting and stopping. The problem occurred on and off for about two years. The vehicle has been to the dealership, they have seen the problem, but could not duplicate it. Also, the vehicle hasbeen to an independent repair shop, and they could not fix the problem either. The vehicle only did this whenthe contactattempted to start it. This happenedevery day. The vehicle was taken back to the dealerfour or five times. Updated 11/29/2005 -
I have to change my front brake pads about every other month due to the brakes get to hot and usually the front driver side brake pad just falls off with no warning at all. I have taken this problem in to the dealer and was told that my calipers had to be replaced. I was very happy that it was still covered under the warranty. The dealer had my vehicle for about a week. When i got my van back it was fine for about 5 months, and then the problem started happening again. Now i am stuck with a vehicle that is costing a fortune to keep up the brake pad maintenance. I consider the brakes on a vehicle a lifeline and am surprised that this problem has not been recalled. Every person i know that owns a dodge caravan has the same complaint. I bought my van 01/01/00.*nlm
Front disc brakes failed. Mjs
I was slowing down toward a traffic light and about 35-mph the abs light came on. The car brakes went almost to the floor could not stop. Consequently i could not avoid a collision. The dealer said that the air bag did not open because the vehicle impact was inches just above the left side of the bumper, to my surprise.i thought i was buying a safe vehicle for my family. Since the vehicle was new the light came on one time or another, the deler could not find the problem but it was there and nothing was fix.
When consumer applies brakespedal goes all the way down to the floor, andthe brakes jerk.
No summary listed for this vehicle.
When applying the brake pedal abs light commenced to illuminate. Brake pedal went to the floor, and the vehicle experienced extended stopping distance before stopping. Vehicle was taken to dealer for repairs.
While driving 55 mph, smelled smoke. Then, dashboard went blank.consumer saw smoke coming from edge of hood, he pulled over and saw flames from underneath vehicle.vehicle at dealership at this time. Dealer determined abs system caught on fire. Damage unknown.
While driving consumer tried to put on brakes and foot went to the floor. Took vehicle to dealer,and they replaced master cylinder on 03 jul 2000.master cycinder failed again,and consumer had know brakes. Then, again on oct 7th the same problem occurred,consumer feltthisvehicle wasunsafe because there were kids in vehicle.
As a concerned citizen, who handles the fleet for a state agency, i unhappy that nothing has been published from the manufactured as recalls to fix the problems which seems to happen around 35,000 miles or if the vehicle happens to be parked for anytime over two weeks.
No summary listed for above vehicle.
When driving at any speed, went to apply for the brakes and the brakes locked up three times.consumer had to replace the brake pads due to pads being burned up. Went toapply the brakes and there was a knocking noise coming from the brakes.
Consumer's vehicle brake pedal will not reach the floor, and the brakes have just failed.the consumer backed out of the garage, and brakes failed , resulting in a crash....had vehicle towed to dealer, who stated that front disc brakes failed. Consumer paid $160.oo to replace brakes. *sb
Engine warning light was on, andconsumer saw something hanging from under the car, it wasserpentine belt.then, there was no steeringor braking.
The abs failure light comes on intermittently while driving at any speed. Once on, it stays on until the engine is switched off. Problem was very infrequent through the winter, but returned as weather began to warm. Recently have felt brake pedal pulsation as light was comming on , even at low speed stops. Dealer says light must be on solid in order to diagnose.
The only reasons an accident was avoided was that no one was in front of me ,and i resumed my rate of speed.i ended up 10 feet from a busy street before the van stopped.my small children were in the van with me at the time.i also feel fortunate that only 1 brake failed.
When the consumer applied brakes, the pedal went to the floor.the consumer was unable to maintain control of the vehicle and skidded into embankment and flipped twice.the driver 's side air bag did not deploy,but the passenger side air did deploy.the driver was dead on arrival.the insurance company towed totaledthe vehicle.please fill in additional information.
Anytime brakes are appplied suddenly or in slippery weather conditions,vehicle will shake & make a loud grinding noise. Dealer will be contacted.
- the contact owns a 1998 dodge caravan with 130,000 failure mileage.while driving at 55 mph and attempting make a stop the contact put his foot on the brake, but nothing happened.the pedal went all the way down to the floor.the contact started pumping the brake and the vehicle slowed down, but it did not stop.the contact let the vehicle roll to a stop.the dealer had not been called.the contact replaced the interrupter valve on the vehicle.
While drivingand trying to applying the brakes vehicle makes a squeaking sou, and the pedal has to be stomped for the vehicle to be stopped. Please provide any futher information.
When brakes are applied pedal goes tofloor, causing extended stopping distance. Please give any further details.
While driving consumerpressed down on the brakes andpedal went to the floor.consumer was able to maintain control of the vehicle, andnoticed that the abs braking light appeared on the dashboard and remained on. Consumer drove vehicle to the dealer for inspection, andmechanic determinedthat the abs modular unit needed to be replaced.
Vehicle was leaking oil. Took vehicle to mechanic, and mechanic indicatedexternal cylinder gasket was gone. Dealer contacted. Consumer stated that the van had numerous problems, power steering loss, back wheels on fire, complete brake failure and engine would seize and stop.
While driving could step on the brakes pedal and vehicle will start shaking without a notice ofbrakes working. In low idle with brakes on, vehicle start shaking as if it would die (engine shut off).
Wheel cylinder, shoe and lining and brake assembly failed resulting in leakage.
Abs problems. Brakes go out every six months on the front left side. Rotors, and calipers have to be replaced. When applying the brakes the van skids. This condition caused a crash in 2/99 and 2/00. Dealership is not able to correct problem.
Consumer experiencing ongoing problem with brake system on the front driver's side, premature wear ofbrake pads and calipers which were replaced.also,consumer complained of extendedstopping distance whenever brake are applied. Dealer notified.
With the minivan in reverse gear backing up,at 5mph from a distant of 100ft and then apply brake pedal, fail to stop the minivan.the engine pick up speed,while foot is still on brake and minivan is turn to left moving in a circle in a parking areacausing damage to my minivan and another car park in area.
Front disc brakes failed. Mjs
Consumer states left front side of vehicle appears to be lower than the right and the brakes wear down only on the front left side, vehicle skidded when brakes were being applied which caused an accident consumer was advised front caliper, rotor and brake pads were needed because they were worn, dealership advised consumer they could not explain why vehicle was skidding, consumer is having to replace the rotor, caliper and brake only on front side every 8000 miles, consumer was advised by delearship that this type of vehicle is known to have problems with the brakes and would probably have to be replaced every six months. Key would not turn in ignition, dealer attempted to remove cylinder and it broke, dealer replaced.tape dragged in the tape player, dealer replaced.at times when starting vehicle, there is no radio, lights, or horn, dealer could not find any problems.serpentine belt was replaced.slight fluid leak from transmission cooler line,consumer states transmission jerked.arm rest fastner backed off.left front brakes continue to wear and pull vehicle, brakes lock up causing vehicle to skid.
I only have 35,000 miles on this car and of course the warranty is expired.and all of a sudden, the car acts like it has 135,000 miles on it.this has already cost me over $200 to repair brakes because of rotors, not bad brakes.now i need $1000 head gasket work.starter only seems to start when it wants to.very temporamental.what is going on here that a 35,000 mile car would have so much wrong so soon.dt
Anytime brakes are appplied suddenly or in slippery weather conditions,vehicle will shake & make a loud grinding noise. Dealer will be contacted.
Consumer's vehicle brake pedal will not reach the floor, and the brakes have just failed.the consumer backed out of the garage, and brakes failed , resulting in a crash....had vehicle towed to dealer, who stated that front disc brakes failed. Consumer paid $160.oo to replace brakes. *sb
Front disc brakes failed. Mjs
When driving at any speed, went to apply for the brakes and the brakes locked up three times.consumer had to replace the brake pads due to pads being burned up. Went toapply the brakes and there was a knocking noise coming from the brakes.
Defective brake rotorswereseverly corroded caused extended stopping distance whichcould result n a crash.please provide further information.
Brake rotor rusted and caused brake failure.no accident resulted.dealer claims that it is not an item which is covered by warranty.i am appealing to chrysler as this has been a problem in the past.nhtsa issued a recall on earlier chrysler vehicles for brake rotor corrosion.recall no. 98v005.
Wheel cylinder, shoe and lining and brake assembly failed resulting in leakage.
Brake line erupted because of corrosion. This caused loss of braking while driving. Vehicle towed to a repair shop.
- the contact ownsa 1998 dodge caravan and wanted to file a complaint because the hydraulic brake lineswere rusted and appearedready to fail.the contact didn't provide any more information. Failure mileage was at 56,234.
Vehicle was leaking fuel. It was discovered when the consumer smelled gas. Consumer made contact with the manufacturer,and h was told that vehicle was not included in 03e450000,03e530000, and 00v268000.
We bought this van in januarary 1, 2000 we have had this van for a year now and have had the brakes done on it 8 times.the brakes get so hot that it melts the valve stems.also when we bought this van the yellow lights on the front dash for the rear window wiper and the other lights surrounding that light keep blinking and wont stop blinking until driving on the freeway for about 10 to 15 minutes.the dealership didn't know how to make the lights stop blinking.
When the consumer applied the brakes, the failed.the driver used the emergency brake handle to stop the vehicle.the vehicle was towed to an auto body shop.the mechanic stated the brake line rusted through.*nlm ph
When on a exit ramp going downhill, brake pedal went clear to floor, no slowing. Car totaled trying to slow down by hitting guard rail and dump truck. Safety checkby auto shop said failed master cyclinder.two other drivers drove car that day without noticing any brake problems.no forwarning such as squeaky or grating sound on braking or squishy braking before.since then have heard of two other caravan owners with failed master cyclinder without any forwarning.very dangerous.
While driving consumer tried to put on brakes and foot went to the floor. Took vehicle to dealer,and they replaced master cylinder on 03 jul 2000.master cycinder failed again,and consumer had know brakes. Then, again on oct 7th the same problem occurred,consumer feltthisvehicle wasunsafe because there were kids in vehicle.
Power brakes have failed on several occasions.
- contact owns a 1998 dodge caravan and said that the hydraulic brake line was rusted to the point where it leaked and it caused brake failures. The contact believed that it was a safety issue to drivethe vehicle because the brakes did not work properly.the failure mileage was 56400, and the current mileage was 56500.
Consumer states that while driving all the vehicles dash lights suddenly illuminated.consumer states the steering wheel got really hard to turn. Took to dealer and they stated that the serpentine belt had fallen off.please provide any further information.*mr
Experience lost of engine power and steering.bolts brokenand replace gaskets.lost steering while driving.the front end appeared to be much lower than usual and the belt was hanging below the chassis. *sc
The serpentine belt on my 98 dodge caravan keeps breaking.when it does, i lose control of the car.i bought the car december 17, 2009 and have had the belt break 4 times since then, causing me near miss accidents and has left me stranded along the highway with my young children.
The consumer stated the steering locked up when she made a turn to the right and then to the left. Manufacturer was not contacted at the time of this call. Vehicle was taken to a repair shop, and the mechanic was unable to find what was wrong with the vehicle. *ph
The serpentine belt on my 98 dodge caravan keeps breaking.when it does, i lose control of the car.i bought the car december 17, 2009 and have had the belt break 4 times since then, causing me near miss accidents and has left me stranded along the highway with my young children.
Vehicle was leaking oil. Took vehicle to mechanic, and mechanic indicatedexternal cylinder gasket was gone. Dealer contacted. Consumer stated that the van had numerous problems, power steering loss, back wheels on fire, complete brake failure and engine would seize and stop.
While driving at 65 mph,without any warning consumer lost the control of the steering wheel. Due to one section of the steeringpump is rusted and leakingfluid. Dealer notified.*la
Engine warning light was on, andconsumer saw something hanging from under the car, it wasserpentine belt.then, there was no steeringor braking.
I am the second owner of a 1998 dodge caravan andbought a carfax report when purchasing which was clean showing no accidents, no problems. The one recall alert on this year and model was taken care of previously. The car has generally been dependable, other than ongoing problems with the instrument cluster which fails intermittently and all the panel lights go off.on january 6th, 2015 i was shopping not far from home and upon exiting the store parking lot to leave (2-3 mph) turning the wheel normally whilebacking up from my space, the entire steering wheel just fellinto my hands leaving it attached by only a few wires. There was no prior warning of the upcoming failure, no shaking, no wobble, nothing.i am a senior and was in the car alone. Luckily, some strangers helped push me back into parking space by holding and turning the steering wheel in place, as it would not snap back in.the tow truck driver stated that in his career he had never seen this, my experienced mechanic said the same. The car is currently in the shop. The entire column has to be replaced, the clock spring, etc. And even with used parts it will be costly.i live in the la area with a lot of traffic on every street. What frightens me is that i would likely have been killed had this happened while driving, and especially since i had first planned on going to a mall via freeway. This was a tragic accident waiting to happen. How many more of these steering wheels have fallen off unreported? how many more are ready to occur to some unlucky driver?
The belt keeps slipping off on my dodge caravan.this has been continual.the forums are full of these complaints.it is the serpentine belt.i have been back and forth to the mechanic.they try everything, but when it is wet, it comes off.i even try not to drive in rain, but after the rains, i drive a short distance and its off again., i called the dealership that seems to take no responsibility for this. This is really dangerous, as it is very hard to turn the wheel.fortunately so far, i have not been going at speed during these incidents.i had the tensioners tightened again last month, and its off again.
Steering column replaced on two occasions,third repair was done to rack and pinion however vehicle continues to experience problems ith steering.
No accident.
Consumer states that while driving at any speed on flat surface and no warning the steering wheel will lock up and it will be hard for the consumer to control the vehicle. Dealer notifiedts
The serpentine belt popped off my 1998 dodge caravan, it is 02/10/10 -- the day of the blizzard.this happened before on the day of the blizzard in december.this leads to an immediate loss of power steering during the worst possible driving conditions.when i tried to find out what had happened in december, two mechanics at the dodge dealership both immediately knew what had happened.they said it happens all the time when ice or snow gets up under the car.i believe this is a very dangerous manufacturer's defect.loss of critical steering capability during the worst possible driving conditions.
The contact owns a 1998 dodge caravan. The contact stated that when driving on wet roads, the power brakes and steering failed. The failure recurred several times. The vehicle was taken to an independent mechanic where it was diagnosed that the pulley needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.
Steering column replaced on two occasions,third repair was done to rack and pinion however vehicle continues to experience problems ith steering.
Some part of the turn signal mechanism broke inside the steering column.evidently, a broken piece moved into such a position as to jam the steering shaft.this occurred during a left turn at a controlled intersection from a stop.the steering jammed in a left turn position giving the feeling to the driver (my wife) that steering control had been lost.giving the steering wheel significantly greater effort broke free the jam condition allowing us to proceed to the dealer for repair.the service writer's comment was to the effect that this was not unusual.my attitude is that it should never happen because if the driver panics, or the jam can't be broken, a serious accident can happen.i haven't heard of a repair campaign on this type of failure.other than that instance, this van is fine in every respect.thanks for your service.
While driving 40mph the steering wheel separated from the column.the vehicle has been repaired by an independent mechanic.
Design of the steering wheel is to high causing poor visibility of other instrument components and indicators.yh
This vehicle has multiply problems.consumer noticed that the air bag light appeared on the dashboard and remained on.when pressing the horn it failed to come on its own. Also,smoke was coming from the steering column.the smoke extinguished itself out. No injuries reported. Hazard lights failed to come on.drove vehicle to the dealer for inspection, and mechanic determined that the horn assembly and air bags were separated problems, and the steering column was okay.no determination on the hazard lights was made. Consumer informed the mechanic that this problem occurred on numerous occasions, and had not been resolved.
Power steering--line power 19587, fluid power 18133, clip cool 7433, tie strap 81511, clampns 18701.
Heard loud grinding noise, followed immediately by loss of power steering while turning sharply to left.the loss of power was sudden. I simultaneously decelarted nd lessened the degree of turn and the power returned.have made no sharp turns since, thus no recurrences.
Consumerhad thepower steering belt replaced four times.every time it rained the belt fell off.chrysler repairedfour times at no cost to consumer.the belt fell off again yesterday when it rained.vehicle was towed to the dealer, and wass awaiting repair.
Serpentine belt failed for the 4th time while driving. Had heard a funny noise prior to no steering. This caused a loss of steering control. First 2 times was at 35mph. 2nd 2 times was while starting vehicle. Been to dealer each time to have belt replaced. Power steering, water pum, alternator and air conditioner failed.
Intermittent power steering assist failure.especially at low speeds and tight turns, like entering/exiting parking spots.
Power steering failed on several occasions.
Subject: defective serpentine belt designi have a concern about a recent malfunctioning serpentine belt in my 1998 caravan.the belt has slipped off twice last month while driving in the rain. The first incident left me stranded off the side of the freeway waiting for a tow truck. The second incident occurred when backing out of a parking spot on damp payment (no standing water) while at a rest stop many miles from home.both incidents occurred on normal pavement and driving during rainy days, and without any warning. The van has the standard 3.0 liter v6 engine with 88k miles, but the serpentine belt installed was less than 1 year old.two sets of professional mechanics found the belt, the belt tensioner, and all related parts of the system in good working order (including the engine mounts).in summary, the system was well maintained and working as designed.the concern we have is the design of this system. The vehicle has been very reliable during the last eight years. But this particular problem is greatly distressing.not only is the range of the vehicle limited to a couple of miles with a strong battery, the loss of power assisted steering makes this both a safety and reliability issue.
Power steering hoses failed.
Power steering hose.
Loss of control while attempting to turn caused vehicle to veer into oncomingtraffic. Vehicle towed to dealer, and infomed consumer that problem was due tosteeringbelt tensioner needing replacement. Feel free to provide any further details on this matter.
There is a leak in the power steering pump making it difficult to steervehicle.dealer has inspected vehicle. Dealer to replace power steering pump.
While driving the consumer heard a groaning noise.. The driver started to pull of f to the side of the road when she experienced a momentary loss of control.when the consumer's husband checked the power steering reservoir he noticed it was dry.upon further investigation the consumer found out that the bottom of the power steering pump had corroded through and the fluid leaked out through the housing.
Power steering has regularly cut off when turning at very low speeds and backing up. Vehicle has been returned to dealer 10 times. Dealer has replaced tie rods, power steering pump, belt, tensioner, steering rack,and steering column. Problem is intermittent and dealer states it does not do it when test drive is taken.
No summary listed for above vehicle.
On my wife's 1998 dodge caravan, the idler serpentine belt tensioner arm completely broke off causing alot of noise under the hood, loss of power steering, and loss of alternator battery recharge.it also caused some damage to the other pulleys.i've owned many cars and this has never happened on other makes.this is a safety hazard that can leave anybody in the middle of no where.
When it rainsserpentine belt fell off. Consumer lost power brakes and steering. Tookvehicle to dealer, and they put in an idler pulley. Next time it rained in it fell off again. Please provide any further information.
While drivingdefective timing belt andidler arm broke which causevehicle to stall unexpectedly, almost causing a crash.please provide further information.
While parking steering spindle broke, causing loss ofcontrol which resulted in a collision. Cause unknown..et.
Power steering has regularly cut off when turning at very low speeds and backing up. Vehicle has been returned to dealer 10 times. Dealer has replaced tie rods, power steering pump, belt, tensioner, steering rack,and steering column. Problem is intermittent and dealer states it does not do it when test drive is taken.
Steering gear in the rack and pinion has broken twice. It was replaced at 9 months of owner ship and has broken again in about the same amount of time since last replacement. The failure makes it almost impossible to steer at slow parking lot speeds and causes the van to wander on the highway. Dealer and chrysler have been notified but refuse to fix problem.
Rack and pinion causing noise.
The power steering rack & pinion has been replaced twice and the problem still persists.initially, we reported the problem to the dealer when van was brought in for 6,000 mile service and they advised it was normal.after a couple of months we brought the van back in for service regarding the same problem and they confirmed the problem.they then replaced the pressure hose.it was fine for a little while but the noise came back, so we brought it in to another dealer closer to home.they confirmed the problem and advised the rack & pinion needed to be replaced, so they did.after a week or so, the problem was still there.we brought it in again, and they told us they had to replace the rack & pinion again, and so they did (last week thursday 8/5/99).the noise/problem is still occurring.i have 2 friends who also purchased the same make/model and they also had similar problems (pressure hose replaced).today, her van failed to start (even after attempting to jump start).i would appreciate it if you can find out if anyone else is having problems with this make/model.thank you.
Power steering has regularly cut off when turning at very low speeds and backing up. Vehicle has been returned to dealer 10 times. Dealer has replaced tie rods, power steering pump, belt, tensioner, steering rack,and steering column. Problem is intermittent and dealer states it does not do it when test drive is taken.
Steering column replaced on two occasions,third repair was done to rack and pinion however vehicle continues to experience problems ith steering.
I have a 1998 dodge grand caravan we have had the steering rac replaced twice. We also have constant alignment problemswhat we are wondering has there ever been reports on the front seats (drivers seat) separating as this is what happened 8/3/03 the welding has seperated and the support bar has snapped completely apart we have never seen anything like it.
Dt:front suspension: strut rusted.there is noise in the front suspension, but the consumer is not sure if this was relatedto the corroded struts.the vehicle was taken to the dealer and they said that the struts should be replaced within a couple of months.the dealer was going to charge the consumer to fix the vehicle.the consumer talked to other people with similar problems.the rust was on top of the strut tower which was weakening the structure so that the strut spring began to protrude through the support.*sc
1998 dodge caravan strut tower is rusting through on passenger side. We had taken the vehicle in for front brake servicing and the mechanic informed us of the strut issue. He said this could cause steering and brake failure. If the problem is not corrected and the tower collapses while driving we will loose control of the steering and possible brakes.
The contact owns a 1998 dodge caravan. The contact stated that while driving approximately 30 mph, the vehicle swerved to the right lane independently. The contact inspected the vehicle and discovered corrosion throughout the frame. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 117,000.
Driver's compartment area is cramped and restrictive to the driver.
My 1998 dodge caravan(current mileage 108,000 miles) has severe corrosion around the top to the driver's side strut tower. It was first noticed by a mechanic last summer, but has since accelerated quickly and looks like a safety risk should the tower collapse into the engine compartment. I am concerned about any sudden failure. There is very mild corrosion in the same toparea of the other strut tower.i was told by a dodge dealer in st. Paul that chrysler was covering all or portions of select tower repairs. When i contacted chrysler today i was advised that this problem was not a subject of recall and, therefore, not covered whatsoever.i did find considerable info on this problem at an internet site called allpar.comwhich was quite helpful.
1998 dodge caravan front strut tower failure. The tower is collapsing on both sides of van.
There is a leak under vehicle.driver is concerned that this may cause a fire.please provide any further information.
I took my vehicle in for an inspection and the mechanic informed me that the upper strut towers on my 19998 dodge caravan are rusting through causing possible steering and brake failure.i was told if the problem is not corrected and the tower collapses while drive i will loose total control of steering and possible brakes.
My 1998 dodge van was in to my local dealer for some general service.i asked the mechanic about the considerable rust around the top of the driver side strut.he said that it had been a problem with some vans and that a service bulletin had been issued regarding.if the strut were to go break through the rusted cap it could cause an accident if not least major damage at highway speed.he printed me a copy of the chrysler service bulletin no. 23-044-02.a web search should considerable results on the bulletin number.i called chrysler customer service and spoke with rep# hm494.i first told the bulletin didn't exist, then when i demanded she search under the bulletin number she told me it didn't apply to my vehicle.the bulletins clearly states 1996-2000 nstown&country/voyger/caravan.hm494 then stated that service bulletins were only for technicians and mechanics.i explained that this was the problem.the important information directly related to driver & passenger safety that was issued in 2002 apparently was not intended to be given to the customer.personally i do not think hm494 was qualified to make the statements that represent chryslers customer service.i was also told because my caravan has 126,000 miles i should not expect anything from chrysler.my caravan would have only been 4years old at the time of the service bulletin.
Door locks not functional.one fell inside door panel.the other jammed.
Dt: air conditioning light is blinking; engine check and air bag light is on, nothing on the dash (speedometer etc) does not work. Door locks do not work; it's like it all went out at once.
Body molding on the passenger side slider is loose.
Symptoms of all 3 separate occurences are the same. For no apparent reason the door will remain locked and will not open with a remote entry system , with a key or manually from inside the car.the manual locking mechanism on the inside is physically jammed and will not respond to an unlocking action of any force.it occured to the drivers side door first around june '99,the passenger side front door around august '99 and today the passengers side cargo door.when it happened the first time in june i was unable to obtain an appointment within a reasonable time (was told they no longer take appts. And it's first come, first serve, may take one to three days).for that reason i took a crack at it myself by removing the part of the inner door panel that was accesible and awkwardly inspected the mechanism with a flashlight and dental mirror.if i remember correctly there are 2 solenoids and i could feel both of them energize when i operated the door mounted lock/unlock switch although neither one created any kind of linkage movement.after massaging the linkages and levers blindly for approx. 2 hrs. The door finally unlocked (reason unknown).when the front passenger door presented the same symptoms (noticed by primary driver ("the wife") ), it resolved itself by the end of the day after several trips around town and b4 i could check it out. Finally, this morning the pass. Side cargo door decided it was it's turn and currently remains in this state.i called the dealer tonight and they said they could look at it in the morning so i begrudgingly will not touch it.this irks me for 2 reasons, one is that they will have a much more unobstructed inspection because of the large open area around the door and secondly, i know i could probably figure this out in less time with a more concrete answer than i suspect i'll be given.additional info that may be of importance and always a possibility is an after market remote starting module that is operated from a remote
The inside door handle bezel failed.yh
After getting into vehicle and locking driver and passenger power doors, consumer was unable to unlock manually. Contacted dealer. Consumer stated the doors will only unlock and lock electronically, once the doors lock while driving, consumer can not open doors with her hands or manually lift up the locks, doors will not unlock with keys.
Lift gate gas shocks failed.yh
The front doors were too hard to open and close.
Rear hatch failed.
Liftgate panel came loose.
Consumer states that the liftgate broke off twice when consumer opened up liftgate. Dealer notified.
No summary listed for above vehicle.
Consumer states the screws that hold up the tailgate has crack.dealer replaced right and left rear hatch support rods and both rear hatch struts.
The contact owns a 1998 dodge grand caravan. The contact stated that the strut that secured the wire to the wheels and other structures had rusted under the hood. The contact had not called the dealership or the manufacturer at the time of the complaint. The failure and current mileages were 200,000.
Both strut towers on my 1998 caravan have rusted out to the point of failure. Speaking to many caravan owners and going to many sites this problem seems to be very common on these vehicles. Why does chrysler not have to be responsible to all these vehicle owners or the ones that might be involved in a collision due to this built in defect?
1998 dodge caravan front strut tower failure. The tower is collapsing on both sides of van.
Vehicle's sub frame cracked which caused brakes to have an extended stopping distance.
On thursday, september 30, 2004 i was informed by my dealer rouen chrysler in woodville, ohio that my ls front power tower (housing for left strut, engine bracket, etc) was rusted through and would immediate repair or the strut would collapse, engine bracket and entire front end of the car would collapse causing an accident and injury.the repair was exhorbitant initially.after discussion a service bulletin 23-044-02 was produced that indicated there was a defect for all dodge caravan's model years 1996-200.my vehicle is a 1998 dodge caravan.the service bulletin indicated a repair kit and i was given a more reasonable estimate by the rouen body shop.the service techs were seeking the problem with my horn which wasn't working on all decibles.if they had not been looking at the left front inside of the vehicle this condition would have continued until there was a fatality.my vehicle [xxx] has been exclusively serviced by rouen technicians from its purcase in august 1996.there is no excuse for this oversight and i fear that left unnoticed as it had been for this amount of time a fatality would have occurred.i blame this dealership entirely for this negligence and doubt if i will ever buy another chrysler product and certainly not at this dealership.the service department and warren are well aware of my concern.no action has been taken.i will need immediate transportation.my first vehicle purshased in april 1996 a plymouth voyager had complete engine failure and could nto be fixed, now this.is it any wonder i doubt the credibility of chrysler products and the long-term reliability due to proven manufacturing defects which endanger my life.updated 07/24/2012 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Front end alignment problems causing premature wear of the front tires. Mjs
Consumer states while preparing to pull out of his driveway, both of his front wheels collapsed.he states he had his vehicle towed to the nearest service station and repaired. But he doesn't think there is a recall of this type of defect. *nlm
Strut failure.
Major concern is about the strut housing roughing out been looking this up and from 97 to 2000 maybe a bit longer this has been a major issue that chrysler need to address. I know they don't want the responsibility of the matter ,but some one could get hurt from this.i just found out about this and have been searching all the information i can find on this issue.this is faulty design of chrysler,they made tons of money selling the vans,even after this started to happen they still didnt change the design.well i have to have mine done but in the mean time i better not get hurt from one letting loose. I survived cancer not to die from a auto accident do toa so so good design.
Consumer states that there is to much rust on the strut bars underneath the vehicle, which could eventually cause the suspension to fall down.contacted dealer please provide further information.mr
Transmission not properly shifting in 2 nd gears.air conditioning stills blows semi-warm air. Sway bars replaced.
Consumer states left front side of vehicle appears to be lower than the right and the brakes wear down only on the front left side, vehicle skidded when brakes were being applied which caused an accident consumer was advised front caliper, rotor and brake pads were needed because they were worn, dealership advised consumer they could not explain why vehicle was skidding, consumer is having to replace the rotor, caliper and brake only on front side every 8000 miles, consumer was advised by delearship that this type of vehicle is known to have problems with the brakes and would probably have to be replaced every six months. Key would not turn in ignition, dealer attempted to remove cylinder and it broke, dealer replaced.tape dragged in the tape player, dealer replaced.at times when starting vehicle, there is no radio, lights, or horn, dealer could not find any problems.serpentine belt was replaced.slight fluid leak from transmission cooler line,consumer states transmission jerked.arm rest fastner backed off.left front brakes continue to wear and pull vehicle, brakes lock up causing vehicle to skid.
Front end alignment problems causing premature wear of the front tires. Mjs
Experience lost of engine power and steering.bolts brokenand replace gaskets.lost steering while driving.the front end appeared to be much lower than usual and the belt was hanging below the chassis. *sc
While driving at freeway speeds a high frequency vibration occurs in the front end of the vehicle which is not caused by the wheels.vibration seems to get worse. Dealer/manufacturer did not repair vehicle.
On thursday, september 30, 2004 i was informed by my dealer rouen chrysler in woodville, ohio that my ls front power tower (housing for left strut, engine bracket, etc) was rusted through and would immediate repair or the strut would collapse, engine bracket and entire front end of the car would collapse causing an accident and injury.the repair was exhorbitant initially.after discussion a service bulletin 23-044-02 was produced that indicated there was a defect for all dodge caravan's model years 1996-200.my vehicle is a 1998 dodge caravan.the service bulletin indicated a repair kit and i was given a more reasonable estimate by the rouen body shop.the service techs were seeking the problem with my horn which wasn't working on all decibles.if they had not been looking at the left front inside of the vehicle this condition would have continued until there was a fatality.my vehicle [xxx] has been exclusively serviced by rouen technicians from its purcase in august 1996.there is no excuse for this oversight and i fear that left unnoticed as it had been for this amount of time a fatality would have occurred.i blame this dealership entirely for this negligence and doubt if i will ever buy another chrysler product and certainly not at this dealership.the service department and warren are well aware of my concern.no action has been taken.i will need immediate transportation.my first vehicle purshased in april 1996 a plymouth voyager had complete engine failure and could nto be fixed, now this.is it any wonder i doubt the credibility of chrysler products and the long-term reliability due to proven manufacturing defects which endanger my life.updated 07/24/2012 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
While driving at 35 mphvehicle starts to shimmey. If driver takeshand off the steering wheel it will shake back and forth.
Vehicle wobbles in the front end when driving at low speeds. Tsb low speed tire wobble 22-02-98 /04-24-98. Dealer contacted and not aware of the problem. Cannot remedy the problem.
1998 dodge caravan se front strut covers are completely rotted through and i can view the ground beneath.not only is this a safety issue, but an obvious manufacturer defect in the material used in such a critical location to the vehicle's structure.i am concerned the vehicle will become uncontrollable in the event of failure and serious injury could result to the driver and other vehicles.
Front end alignment problems causing premature wear of the front tires. Mjs
The contact owns a 1998 dodge caravan. While the vehicle was being inspected at an independent mechanic for a brake repair, the technician stated that the front driver side strut tower was corroded and the vehicle was unsafe to drive. The vehicle was not repaired. The vin was unavailable. The approximate failure mileage was 80,000.
I have a 1998 dodge grand caravan we have had the steering rac replaced twice. We also have constant alignment problemswhat we are wondering has there ever been reports on the front seats (drivers seat) separating as this is what happened 8/3/03 the welding has seperated and the support bar has snapped completely apart we have never seen anything like it.
While driving at high speed extreme vibration occurs infront end ofvehicle.cause unknown.please give any further details.
1998 dodge caravan se front strut covers are completely rotted through and i can view the ground beneath. Not only is this a safety issue, but an obvious manufacturer defect in the material used in such a critical location to the vehicle's structure. I am concerned the vehicle will become uncontrollable in the event of failure and serious injury could result to the driver and other vehicles.
I went to the dealership where i had purchased the van in 1998 with the intent of researching the value for a trade in. First item they looked at was the shock towers in the front of the van. Showed me how they had almost rusted through, explaind to me how this was a common issue for this van, thus lowering the trade in value and also informing me as to the dangers involved. Which wer subsquently confirmed my a mechanic. The customer service at chrysler blew me off. There is no other rust on the van in this magnititude. Help please.
I took my vehicle in for an inspection and the mechanic informed me that the upper strut towers on my 19998 dodge caravan are rusting through causing possible steering and brake failure.i was told if the problem is not corrected and the tower collapses while drive i will loose total control of steering and possible brakes.
Both strut towers on my 1998 caravan have rusted out to the point of failure. Speaking to many caravan owners and going to many sites this problem seems to be very common on these vehicles. Why does chrysler not have to be responsible to all these vehicle owners or the ones that might be involved in a collision due to this built in defect?
1998 dodge caravan strut towers rusting through. Dodge said its a cosmetic repair. I bought this van used and the drivers side strut is now made my van dangerous to drive because the drivers side is now resting on strut. The seller will not let me return it.
Preparing for trip, noticed large amount of rust/corrosion on driver side strut tower.large chuncks of rusted metal loosened when lightly touched.this was within two weeks of an oil change, lube and filter at the dealership where purchased in 1999.had checked by local mechanics, all said, "get rid of the car".did research and discovered service bulletin was issued regarding this problem.dealership stated "never seen this before..
While driving the vehicle consumer heard a noise coming from the front of the vehicle.took the vehicle to the dealership, and mechanic determined that the struts rusted.
Dt:front suspension: strut rusted.there is noise in the front suspension, but the consumer is not sure if this was relatedto the corroded struts.the vehicle was taken to the dealer and they said that the struts should be replaced within a couple of months.the dealer was going to charge the consumer to fix the vehicle.the consumer talked to other people with similar problems.the rust was on top of the strut tower which was weakening the structure so that the strut spring began to protrude through the support.*sc
The vehicle had significant rust on strut towers, so much that it would mot pass inspection and severla mechanics expressed concern about the suspension falling out of the vehicle.
Driver's side strut towerrusted and was coming through the top of the vehicle. Consumer took vehicle to the dealer, but problem was not resolved.
Consumer took the vehicle to dealer for routine maintenance, andmechanicdetermined that the strut tower needed to be replaced due to corrosion.a recall was issued for this problem but the consumer's vehicle was not included due to vine.the consumer had to pay $500 for the repairs.
1998 dodge caravan with strut problems concerning rust. Customer states that the struts mount totally rusted out. Customer states that this could cause a serious accident if this problem goes un-repaired.the consumer was informed by a mechanic, that there is a design defect with caravans. The mechanic went on to say the struts were mounted under the hood. The consumer received several opinions and was told that eventually the struts will force their way into the engine compartment. The manufacturer was aware of the problem and provided dealers with a repair kit which welds a new strut over the old one.
The left front strut tower assembly was rusted, which could cause the strut to come out on the side of the vehicle. Consumer anticipated that this could cause the front end of the vehicle to drop unexpectedly.
Left strut tower rusted almost through. Mechanic refused to replace strut. Currently searching for repair alternative.
Consumer states vehicle's left front strut tower is cracked on top. Dealer notified.*mrthe mechanic stated that this wasn't an unusual failure and without repair, the problem will get worse until the suspension breaks.*scc
Strut tower corrosion - failure in near future1998 dodge caravan 86000 milesquoted $ 800 to repairthis should be a general recall by manufacturer !!!!!
Our mechanic alerted us to an abnormal, excessive amount of rust on strut towers.he indicated that the suspension will fall out if not repaired in near future.additionally, he indicated that this vehicle will not pass inspection in its present condition.we contacted daimler chrysler regarding this issue.they suggested that we have our local dealership inspect the problem (preston dodge-butler, pa).the autobody manager there concurred with our mechanic's opinion and indicated because of the abnormality, that daimler chryser should pay for the repair of this problem.however, daimler chrysler has stated that they will not do so.
On my way home from the dealership i heard a noise in the front end when i arrived home i called a mechanic the next day. He looked at my van on that monday to find the stabilizer bar broke and zippity strip to the strut which was also bad. The dealer let me drive 180 miles with my son in the vehicle, and the front end was like this. The following week i was driving down the road and white smoke started to come from the vents so i returned to the mechanic and paid $105.00 to have freon with dye ran through my system to find the evaporator was bad and needed replaced, which would cost at least $860.00. Then at 36 days of ownership and only 64000 miles the constant velocity joint is bad and a new transaxle is going to have to be put in this week. I have called the dealership where it was purchased and all they can say is were sorry we got the vehicle in 2 days prior to my purchase and was never inspected, there money was more important than me and my son. I then called the daimler chrysler corporation where they were rude and said there is no recalls on your vehicle theres nothing we can do for you. I know from some research there has been a big problem with the evaporators on chrysler products. Please help me i do not know what else to do. This is the van i will be driving my two sons to school in, i starting to wonder how safe we will be.
Have fleet of 85 vehicles all breaking at similar location. Need investigation.
We had to replace sway bar and link-bars and were told that this seemed abnormal for such a young car and that it could be a manufacturing defect, however dodge will not claim any responsibility.total cost to us was $494.30.
Whiledriving on i 99 the right rear tire blew out completely. Took to repair shop and they inspected all the tires and noticed two other tires were separating. Consumer has to get 3 tires replaced before consumer could leave the shop.
I've had a half dozen customers' caravans with goodyear conquest tires that i've caught in time to avoid any blowouts.these tires are slipping belts, and the treads are separating.the worst case was one 1998 caravan with 35k miles, and 3 of 4 tires were about to let go.(steel belts breaking through tread around 1/2 circumference of tire)i don't believe air pressure to be an issue here!!( dot number: tire size: 215/70/15? )
Tire blew out at freeway speed, tread was in good condition, cause unclear (possibly puncture).(tiresize: p215/65r15)
In the state of california chains are required for tires when it snows, but this vehicle's tires are not made for chains. Dealer refuses to sell them to owner.
The original michelin mx4 all season 215/65/r16 tires were experiencing tread separation causing vibration while driving, consumer replaced all four tires.*mjs
While driving 70mph on highway tread separated from tire on reardriver's side, causing damage to vehicle.three tires all together experienced tread separation, p215/65r15, bridgestone bt70s.
Consumer was checking goodyear eagle tires, p215/65r15, and noticed tread was starting to separate, goodyear replaced both front tires, however both rear tires consumer was charged for even though they too showed signs of tread separation.
Consumerhad noticed that tires started separating, and would like to replace them.these tireswere not under recall, but consumerwas concerned forsafety. Michelin, touring, 215/65r16.
While traveling at 25-30 mph, vehicle appeared to be driving rough. Pulled vehicle over, and noticed both right and left front tires showed signs of tread separation on a 1998 dodge, caravan, original equipment, p215/65r15, goodyear conquest was not contacted at this time.dot#4bvfhkdr317.
Michelin mx4 all season tires (p215 65 r16) experienced tread separation, causing vehicle to vibrate and shake.
The location design of instrument panel indication are not visible due to steering wheel obstruction, possible design flaw of indicator location causing poor visibility.yh
Serpentine belt failed for the 4th time while driving. Had heard a funny noise prior to no steering. This caused a loss of steering control. First 2 times was at 35mph. 2nd 2 times was while starting vehicle. Been to dealer each time to have belt replaced. Power steering, water pum, alternator and air conditioner failed.
Enginecheck light came on due to gas cap failure.
Engine aservice and air bagwarning lights indicate a potential safety problem.dealership /manufacturer has been unable or unwilling to correct the problem.
During january 2001 the transmission would completely shut off in mid traffic or at a turn then either stall or turn back on by itself. We had it into the dealership 3 times beforeengine check light came on and they could tell us what they say the problem was : the egr valve and some kind of transmission leak. They completed the work for several hundred dollars and now in october 2001 the transmission while driving started making revving (accelerating) noises then stalled with no warning, now it will not shift from first gear without stalling and another chrysler dealership says we need a whole new transmission for over two thousand dollars.
5 batteries since purchased new. Three were noted as having leaked battery acid. In may/june 2003, the wiring harnesses (main ones) had been eaten by battery acid causing all sorts of electrical problems.the harnesses are routed under the battery pan. Stupid placement. Dealer spliced wires together to get it running at his cost, at my insistence.van continues to start inconsistently.horn doesn't work since dealer spliced wires. Turn ignition key - click, repeat 10-20 times, starter will catch on one. Design defect is routing of harnesses and lack of shield to protect them.
No summary listed for above vehicle.
Ltr on behalf of (in) re 2 known defects (seat belt latches & gear shift interlock) in dodge caravans requesting an investigation into possible safety recall fm owner of a 1998 dodge caravan.the consumer found the generation 3 seat belt latches have been known to unbuckle, on some vehicles, while the vehicle was in motion. The consumer stated he didn't experience the incident with his vehicle, but it was scary to think that it has been known to happen. The vehicle was not built with a gear shift interlock. The consumer stated someone including a child could move the gear shift into drive or reverse without the ignition being on, or without stepping on the brake.
My a/cstopped working right after my 3 year 36 mile warranty ran out. Dealer said it was the evaporator coil. Costs me $400. Right now my a/c just quit. My van has 58,000 miles on it. I go through belts like crazy. My mechanic can't figure it out. And other mechanics say it's an epidemic with caravans. Please help.
Engine warning light was on, andconsumer saw something hanging from under the car, it wasserpentine belt.then, there was no steeringor braking.
Belts in the tire slipped resulting in tire failure (dot number: m6vfhkor12tiresize: 215/65r15)
12/15/1999 accident at @ noon, i struck the rear of a leaf collection vehicle, resulting in @ $7000 worth of damage to my car majority of damage in front, air bag never deployed, after car was repaired i air bag light remained continuously on when carwas on.
Consumer fender/bumper hangs pulling it lower to the ground. The consumers vehicle was damaged when being towed by a tow truck.
While driving engine light comes on, indicating there is a problem. Butdealer cannot determine the problem.vehicle repaired and 45 days at repair shop due to bad wire to sensor.
Cup holder spring broke.
I only have 35,000 miles on this car and of course the warranty is expired.and all of a sudden, the car acts like it has 135,000 miles on it.this has already cost me over $200 to repair brakes because of rotors, not bad brakes.now i need $1000 head gasket work.starter only seems to start when it wants to.very temporamental.what is going on here that a 35,000 mile car would have so much wrong so soon.dt
Continuous water leak from dash on passengers side.
A crack in exhaust manifold caused fumes to come into vehicle.dealer could not duplicate concern.customer states vehicle jerks when in cruise. Dealer found no problem.
With the minivan in reverse gear backing up,at 5mph from a distant of 100ft and then apply brake pedal, fail to stop the minivan.the engine pick up speed,while foot is still on brake and minivan is turn to left moving in a circle in a parking areacausing damage to my minivan and another car park in area.
While passing a tractor trailer on rt 422 west of pottstown without warning my rmp's shot up and i lost power. My check engine light came on. I pulled off the shoulder of the highway. The transmission was slipping and not shifting correctly. I was able to get my caravan to quigley motors which is the local dodge dealership. The diagnosis was 3rd gear was totally destroyed and they found alot of metal fragments in the pan. It's going to cost me $2500. To fix it. The chrysler corporation needs to acknowledge that there is a well documented problem with this transmission and should rectify the situation. It is my first chrysler vehicle and it will probably will be my last. The service that i received at quigley motors was horrendous. My van was there an entire week before they could get it in to give me a repair estimate.5 star service??? i don't think so!
Vehicle was set on cruise control at 70-72mph.consumermade rest stop/ got back onroad resuming cruise control,and it quit working.horn would not work either. A day in a half before, airbag light just stayed on. Consumer hasn't contacteddealer.
At least a year ago, my airbag light came on and has stayed on.approximately the same time, i began having problems with my criuse control.in addition, my horn has quit functioning.i contacted a dealership, and they stated it sounded like the airbag clockspring had gone bad.the part alone was estimated to cost $250.i recently checked the nhtsa site, as see that my van is not the only one with these same problems.
Air bag light oninstrument panel flickers on and off intermittently. Also, horn has failed to operate during operation of vehicle.dealership has yet to examinevehicle for this problem.please provide any additional information / documentation.
Uncontrol random rapid acceleration while stopping.was able to stopvehicle if turned off the engine withignition.please provide further information.
While taking off in heavy traffic vehicle surged and took off. Driver just pressedaccelerator pedal very gently and vehicle took off and crashed into a vehicle in front.driver had no control over the vehicle. No obvious damage was done to the vehicle.hidden damage; bumper pushed in and damaged air conditioner.
I was backing out of a parking space in 2012, when the brakes completely failed, i had to put my vehicle into gear in order for it to stop. Even though i was only going 5 mph or less, i was on a downhill slope. There wasn't an accident nor any damage,so i don't have that to report.the van was taken to towbin dodge in henderson, nv that weekend i believe and i was told that the recall defect had been fixed. However, the horn, airbag light and abs still do not work.my vin #[xxx], my question is this. If the recall problem is still defective even though it's been repaired, what am i supposed to do? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
When put in parkvehicle accelerated forward suddenly and unexpectedly, resulting in a collision . Dealer inspected vehicle, and was not able to duplicate the problem.
Vehicle experienced sudden acceleration while in traffic resulting in an accident. Nlm
Problem is with a component called a "clock spring connector".it controls not only the air bag deployment system but also controls the cruise control and horn operation.i have been out on the internet and noticed that this is a common problem with all dodge caravans dated from 1994-2000.i have also spoke with numerous repair shops stating that they see this problem at least 2-3 times a week.thank you for you time and consideration to this matter.
When driving vehicle will have trouble accelerateing, and then will shut off. Contacted dealer, and the dealer cannot find the cause.
Air bag light on / horn doesn't work / cruise control doesn't work
I have had a recent problem where i just thought that the air bag light was on.i later learned that not only is the air bag light on but the air bag will not deploy if naccident occurs.in addition the horn and cruise control does not work.by searching on the web i have learned from the dealer that this is a common problem in their vehicles.it will cost me over 250 dollars to correct.how can dodge know that this problem exists and does not tell anyone or have a recall.this is deplorable.i am sure that deaths have occurred because of this and dodge knows this too.please let me know what can be done.thank you.vince filliben 610-361-8921.
Speed control.
Cruise control failed twice.
Air bag sensor light came on. Also,horn and cruise control are inoperative.dealer contacted.
While driving tried to usehorn and there was no response. Air bag light illuminated and did not go off.also,cruise control did not work. Manufacturer and dealer have been notified.
Accelerator sticks, causing consumerto have trouble controlling vehicle's speed.cannot make the vehicle speed up, but when it speeds up the accelerator sticks, and it is hard to slow down. Dealer has not been contacted.
My accelerator stuck in my 98 dodge caravan.the throttle cable was frayed badly.the tow truck driver mentioned he towed about 50 dodge caravans in the last year with the same problem.the dealer where we got the part had "heard complaints about the accelerator."since this vehicle is the best selling mini van and moms, dads and usually a load of kids are in the back, this problem needs to be investigated and determine whether a recall is warrented.
Accelerator pedal is spaced too far apart from the console. Foot slipped & became wedged between console & pedal. Vehicle had taken off due to misalignment of pedal. Dealer can not do anything.
Consumer heard a growling noise when taking foot of gas pedal.transmission blew a quarter size hole in it. Also, losing oil
While driving air bag light suddenly illuminated on the dashboard. When this occurred it rendered the horn and cruise control inoperative.recall 02v290000 was issuedfor the air bag, but this vehicle was not included in the recall due to vin.
Srs light appeared on thedashboard and remained on.horn and cruise control failed to operate. Consumer took vehicle to the dealer for inspection, and mechanic determined thatclock spring needed to be replaced.
While driving consumer lost the horn, cruise control, andair bag lightappeared on the dashboard. Dealer determinedclock spring failure.
My 98 dodge caravan had a failed clockspring, which caused the airbag, horn, and cruise control to not function.chrysler has a recall on a failed clockspring for 96-98 dodge caravans, and clearly states on its website it will reimburse customers for repairs to the clockspring.however, when i brought mine in for repair, and on subsequent phone calls and letters written to chrysler, they indicate that my build date was not included in the recall.they need to expand the build date to later months in 1998, and consequently increase the amount of cars covered in the recall, because there is obviously a problem with the clockspring during my build date.this will cause people to have non-functioning airbags, cruise control, and horns, and unfortunately, may cause lives to be lost.i believe chrysler should also reimburse me the $284.20 i had to pay to get the clockspring repaired, as they indicate on their website they will reimburse customers with 98 caravans for repairs on failed clocksprings.by them not reimbursing me, they are falsely advertising on their website.*la
While driving at 45 mph cruise control sensor light blinked, then engine stalled.
Clockspring failed, causingcruise control/horn, and air bagto malfunction. Please provide any additional information.....
At any speed air bag light stays on. Also,horn is inoperable, and cruise control does not work.there isrecall 02v293000 concerning clock spring failure. However, this vehicle is not included in the recall due to vin.
On several occasions my 1998 dodge caravan would stall when starting up, it has a reoccuring airbag light, cruise control misfunctioning and horn stalling issues. I currently had to take it to chyristler for repairs. I was told from the manufacturer that there was a recall on the dodge caravan 1996-1998 re:clockspring.my veh. Was not listed with this recall and i'm concerned that i am experiencing the same problems as the dodge caravans that have been recalled.the air bag light appear on the dashboard and remain on.the vehicle was taken to the dealer for inspection.the mechanic replaced the clockspring.
Air bag light was on,the horn did not work, andcruise control malfunctioned.recall 02v950000 concerningclock spring failure was issued.
While driving on interstate at 55 mph vehcile would not stop accelerating, even with foot offgas pedal, vehcile kept accelerating. Took vehicle to mechanic, and he said that open portion on accelerator cable was exposed. One of them were in a bind which caused it to wear,and worn accelerator won't go back down,only way to stop was to unhook everything.then there was no acceleration.the only way to stop the accelerating veheicle was to turn off the engine.
Brought vehicle new in aug 98 and the heater core would continuously to blow out. Would be replaced heater core part every year. Mechanic can not locate cause of the defective heater core problem. Ts
The drivers side power window would intermittently not work; ie: the window would not go down.this started almost immediately when the car was purchased.it happened at least 5 or 6 times and finally would not work at all on 2/8/2000.
Window motor.
This is the second caravan i have owened that has had a problem with the rearview mirror falling off/other caravan oweners i have spoken with have had the same problem.is this common?it certainly is an inconvience if not a safety problem.
While in motion, the glue holding the rearview mirror in place weakened.consumer wishes to be reimbursed for monies paid out for replacement glue.*jg
Windshield contains scratches and waves causing poor visibility. Mjs
Difficult to see through windshield in direct sunlight, also defroster vent reflects in windshield, obscuring drivers vision.qcaw
Windshield contains scratches and waves causing poor visibility. Mjs
Windshield contains scratches and waves causing poor visibility. Mjs
As a concerned citizen, who handles the fleet for a state agency, i unhappy that nothing has been published from the manufactured as recalls to fix the problems which seems to happen around 35,000 miles or if the vehicle happens to be parked for anytime over two weeks.
My windshield wipers turn on even in the off position and i have had to remove the fuse so that they won't run continuously.i have a 1998 dodge caravan. The dealer can't seem to find the problem.i now have to drive without any windshield wipers or if it is raining i have to stop and open the hood and put the fuse back in...then they run continuously.this is very dangerous and i have noticed on the internet that i am not the only one with this problem.the dealer is now ordering a part called a bcm which costs $500 in hopes that it will fix the problem but they are not sure.
Windshield wipers have become intermittent and getting worse to the point of not coming on until the vehicle has been on for a half hour. This happened after the panel lights such as for the ac unit etc began to blink at a constant rate and then they steady out after 20 minutes.have gone to two dodge dealerships. First one had me pay for and replace multi-function switch and it did not fix the problem. Second dealer said i have to order a $500 body control module computer plus labor and it may not solve the problem and they said it is a non-refundable expense even if they cannot fix the wipers.it is extremely dangerous to not have wipers working and i feel irresponsible that a computer is necessary for the wipers to work. The ntsb should have the authority to order dodge to fix this situation at dodge's expense since it is an obvious serious design flaw.
Windshield wipers would operate while inoff mode.dealer notified. Provide further details.
Consumer was traveling about 40mph on the highway.and sliding door on passenger's sidecame open. Also,the windshield wipers work intermittently.
Windshield wipers turn on and off. Althoughproblem is intermittent, they don't work when needed. Ifswitch is left on and forgot they start working without being aware that they were left on.
While driving in a heavy a rainstorm, the windshield wipers failed. Dealer notified.the windshield wiper motor was replaced.
The windshield wiper will come on and off intermittently while traveling in inclement weather.
Windshield wipers become inoperable in rainy weather conditions due to a malfunction in the windshieldwipermotor, and the multi- function switch.
Windshield wipers work intermittently when raining.no recall .dealer has no remedy, and is doing alot of guessingwork.
We bought this van in januarary 1, 2000 we have had this van for a year now and have had the brakes done on it 8 times.the brakes get so hot that it melts the valve stems.also when we bought this van the yellow lights on the front dash for the rear window wiper and the other lights surrounding that light keep blinking and wont stop blinking until driving on the freeway for about 10 to 15 minutes.the dealership didn't know how to make the lights stop blinking.
Vehicle was leaking oil. Took vehicle to mechanic, and mechanic indicatedexternal cylinder gasket was gone. Dealer contacted. Consumer stated that the van had numerous problems, power steering loss, back wheels on fire, complete brake failure and engine would seize and stop.
When taking off from a complete stop or turning a curve when the road is wet, the wheels will spin and vehicle willhave no traction. Took vehicle to repair shop and was told that it's normal for the wheels to spin when driving the vehicle.
While traveling on the highway without prior warning there was a knocking noise coming from the driver side rear wheel.the dealership is aware of the problem.
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