We found the following complaints for CHRYSLER TOWN AND COUNTRY (2012)
Read complaints for CHRYSLER TOWN AND COUNTRY (2012)
Replaced alternator two times within a year and now need a third. Started june 2018 while away on a trip, all lights on dashboard light up with no warning signs. Everything failed., brakes barely worked to stop, no power steering, windows would not go up/down, no air, no flashes....etc. The second time july 2019, battery light comes on, then goes off. A day later had the battery replaced. Although the battery tested well according to the company, they placement due being under warranty. The following week, again the battery light comes on during highway speed and car begins the same issues as before. Car was towed to dealership. Dealership states it's the alternator once again. Here we aredecember 2019 with the same issues....not to mention the passenger airbag light never goes off as the dealer states it's nothing.
I got into a car accident hit from side my car sustained over 5,000 of damage my children and i were in the car at the time the airbags did not deploy. I reported this to chrysler they just advised me to go to dealer to have airbags checked. Never offered to do any further inquiry. Currently, my van starts at times and at others does not my new battery which was costly continues to be drained i called chrysler they said it would cost 145. Just to diagnose the problem i don't have that kind of money available to check the car i said to the service dept. "you know these vans are experiencing these problems yet you still charge me so much to have a known problem checked?" they said yes do you want to make an apt.? of course i did not.
During an accident, the front driver side was impacted. My brother was driving, and hit his head on the windshield after air bags failed to deploy. He rear-ended another vehicle on the highway when he was going somewhere around 40-50 mph. He is handicapped, and therefore was seat belted into his wheelchair in addition to the car seatbelt. It is believed that his chair seatbelt kept him from hitting his head harder or from permeating the windshield. Pictures included below show his van (white) and the vehicle he hit (grey/silver) with the rear end damages.
The vehicle shut off while driving. No error codes or poor running performance. It simply shut down. Has happened a few times. This latest event was on the high way at a high rate of speed. With engine off no airbags, power steering/brakes. Family was in the car. Incredibly dangerous situation.
While driving at various speeds the van will shut off we will lose power steering and brakes you lose all power as if the key is off,i will jiggle the key and it will start back up or it will power up, you shift into nuetral and turn the key and start back up it is intermittent and it could happen while driving slow or driving 70mph down the highway.
The contact owns a 2012 chrysler town and country. The contact received a notification for nhtsa campaign number: 14v373000 (air bags, electrical system). However, the part needed was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
The air bag light stays on all the time when being driven.the chrysler parts person says the problem is a defective clock-spring which renders the air bag inoperable. With a former town & country i owned they replaced the clock-spring as a safety recall even after 80k mi.now though they tell me the defective clock- spring is not their problem but mineeven though the air bag will not function because of it.the car currently has 60k mi. On it but the problem began way before this.
2012 chrysler town & country. Consumer is concerned about the safety of vehicle because of recall due to defective airbags. *tathe consumer stated a recent recall, resulted in no parts being available.
I recently purchased a used 2012 (09/11 production date) chrysler town 7 country touring, van, it had 063,200.0 miles when received. Purchased from a honest and reputable local used car dealer. (it was a new car trade in from a dealer 45 miles away) after driving the van for aprox. 300 miles the air bag light in the dash came on and would not reset or go out. The dealer tried to clear the code but could not. They determined that it was something related to the drivers seat.at their recommendation i took the van to the local chrysler/jeep/ram dealer to be checked. The dealer charged $95.00 to check it and said that there is a short in the drivers head rest which is non-repairable and will cost $725.00 (plus the $95.00 charge) to replace the head rest. This safety system failure is not covered by the factory after the 36/36 is expired. I called the chrysler factory information line and was again told that this safety system failure is not covered by chrysler.in researching this issue i have seen that chrysler has had at least 840,000 recalls involving head rests. How can i get chrysler to repair this serious problem.the dealer and chrysler said that the srs/air bags will not work if the light is on.this means i have no air bag function should i be involved in an accident. I am very concerned and feel that a serious safety system failure like this should be a factory covered repair for at least 150,000 miles.i have been denied the repair by chrysler, regardless of the potential for serious injury or death if involved in an accident when the srs system will not work.i am a disabled veteran and need this van for transportation.
Horn will no longer honk,will work using panic on key.went to dealer 2013-14 they said need new air bag assist is defective. Cost 1000+ i declined. I nowhavenohornto honkunlessipushpanic anysuggestion?
The contact owns a 2012 chrysler town and country. While driving 30 mph, the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the air bag wiring failed. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 33,690.
The contact owns a 2012 chrysler town and country. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer, who advised that the failure was could not be diagnosed. The vehicle was taken to the dealer on several occasions for the same failure but the dealer could never determine the failure. The manufacturer was not made aware of the problem. The vehicle was not repaired. The approximate failure and current mileage was 9,279. Updated 5/17/13 the consumer stated the vehicle was taken to 3 different dealers none of which were able to repair the failure. Updated 06/3/2013
2012 chrysler town and country complaint 2/2vehicle would having a humming and whirring sound coming from it that would cease only when the battery is dead or terminal removed.the lights would kill the battery despite being left in off position.the vehicle currently was taken to the store for the change of a tipm due tosmelling a very hot burning scent and then in stop whirring sound along with display is hot in red on screen. The actual screen and middle control panel to hot to touch. The vehicle tire system signal would occur recurrently and it would cause one to have continuously check tires even if they were fine and sometimes the vehicle would need and others not. The vehicle was left with the dealer to change a tipm and work on the fuel pump not stopping even with no key in the vehicle and change the burned electrical rear window switch that had burned like october. The vehicle had a brand new battery installed by aaa. And this battery cell was destroyed by the continuousdraining and jump starting. The vehicle has had the tipm put in and returned to me a month later not being able to drive more than 2 miles without overheating and release of white smoke. The car has no coolant in it and no oil when replaced immediately the vehicle burned it off and it ran out. The vehicle also had to be towed back to the dealer. The dealer charges for the new computer and then tells me i have to pay for the coolant problem, the oil leak problem and and some caliber with my wheel. The vehicle also after having a new tipm installed and new remote coded and programmed the vehicle passenger door on the right still doesn't lock with instruction from neither remote or manually. The dealer is telling me i can not fix the oil leak thing and drive it topping of the oil and checking it daily.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
My husband and i purchased a 2012 chrysler town & country touring van on 8/4/2012 at your dealership. Vin [xxx]. This is our 6th or 7th chrysler/dodge van.on february 7, 2013 as i was approaching the cvs drug store side parking lot in plymouth with my right foot on the brake the van suddenly accelerated and went over the sidewalk and contacted the building. The result was substantial damage to the front end of the car, $5734.90 and some cracked ribs, bruised breast bone and whip lash like injury to my neck. I was taken to the emergency room at plymouth hospital by the plymouth fire & rescue. They took x-rays and a ct scan. The plymouth police investigated the accident. The cvs manager said there was no damage to the building.i am very concerned about what happened. This all happened so fast. The air bags did not deploy. I am a good safe driver with no moving vehicle violations. We have a 2007 chrysler aspen purchased new at carlson motors in concord and a similar thing happened to my husband when exiting a steep driveway on west shore road in hebron. The aspen suddenly accelerated forward but since he was braking to go down the steep driveway, he was able to stop it and put it into neutral. I followed the aspen my husband was driving down i-93 to concord however the aspen engine suddenly quit just before the southbound rest area. He was able to make it into the rest area and called for a tow truck to finish the trip to concord. Carlson?s had the car for 2 or 3 days and said they replaced a computer component under the original factory warranty. I am very worried that there is something that goes wrong with the "fly-by-wire" electronic accelerator on these cars. Things do go wrong with computers!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The blind spot detection does not work and it is a safety issue.
The contact owns a 2012 chrysler town and country. While driving at an unknown speed, both the driver and passenger side blind spot detection signals and the reverse camera failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The contact also received a recall notice for nhtsa campaign number: 14v234000 (electrical system) in june of 2014. After contacting the dealer, the contact was informed that the parts were not available. The failure mileage was 27,000.
The contact owns a 2012 chrysler town and country. The contact stated that the backup camera and blind spot detector were malfunctioning. The contact just purchased the vehicle on april 3, 2019. The dealer (christopher chevrolet buick, 1111 wicker st, ticonderoga, ny 12883, (518) 585-2842) was contacted and stated that they could not assist with the failures. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The contact stated that she had several medical conditions that required her to be able to use the backup camera. The failure mileage was 85,200.
The contact owns a 2012 chrysler town and country. The contact stated that the backup camera failed to operate. The vehicle was taken to dedard brothers chrysler jeep dodge (452 s state rd, cheshire, ma 01225, 413-743-0014) where it was diagnosed that the camera harness had fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000.dealer stated blind spot motors and harness corroded.
Got recall 4 months ago and called. Told to call later when they had parts.three months later i was told to bring car in so they could determine which part.was told that they would call me when part in. Have not heard anything since.
Battery light came on, dash lights flashing, windows not working.then everything working.alternator tested at 14.7 volts out of 15.cranking amps on battery down but tested good.replaced battery.same issues.has not stalled but rpm's dip.loss of some power when travelling up hill.not sure what to do next.
We have a 2012 town and country just over 36000 miles and the blind spot detection system is failing. Now when i drive the car the lights on the mirrors light up all the time and there is a beeping sound that will not quit. It's a danger at night because the lights stay on or blink on and off all the time. There is not a separate fuse for this feature so you can't pull the fuse or you will lose things you need.
I was driving on the freeway with 2 small kids in the car and a semi right behind me when my van completely shut off nothing was working. After what seemed like an eternity all the power was restored and i was able to drive to off ramp and stop. There was no warning and no lights showing a problem. Van is currently inthe shop diagnostic test showed no error code. Me and my kids could have been killed along with others as i had no control.currently awaiting reports from mechanics.
Our town & country turns off while driving. Soon after it has been turned on. It has happened at low speeds and while at a stop. Once it shuts off, it won't restart until sitting for several hours. Both our local car mechanic and the chrysler dealership have inspected the car and can't find anything wrong. No error codes show up. Thankfully it has only happened while i've been in relatively safe situations, like parking lots or backing out of my garage. But the safety concerns are huge, if this happens in an intersection or highway. There was a formal investigation done in 2014 with regards to the timp, of which the town and country was ultimately not included. Attched are repair invoices from both our mechanic and from the chrysler dealership.
My van has the safety recall to have there rear quarter vent window switch replaced. I have tried 6 times to bring my van in to have the part replaced and the dealership(hendrick, chrysler jeep 543n mcpherson church rd fayetteville nc 28303) said they do not have the parts in and can not order parts. They have also told me they have no way of knowing whenparts will come in and when they do come in they cannot hold them. They want me to continue calling and hoping that a part comes on.i have been trying to get this part replaced for several months. There has been no incidents with the part on my van i would just like the part replaced in a reasonable amount of time.
-stalling when you try to start. I push the button and it stalls. When i get to my destination, it switches from off to accy. The stalling issue continues to get worse. Now, it acts as if it is trying to start the engine and nothing connects. This morning, it took approximately 10 tries to get it to turn over. This was after i had driven it a couple of miles. Then, when i arrived at work, it went into the accy mode again as i was opening the door to exit the vehicle. The dealer hooked it to their computer months ago. But, i guess if there is not code, the problem doesn't exist???? the last time they suggested it was related to a transmission issue that they addressed.
Vehicle battery dies overnight and requires a jump start.clicking noise can be heard coming from the fuse box under the hood (tipm?).vehicle is unresponsive to the key fob and accessory mode won't even turn on while key is in the vehicle.jump start remedies the problem for the day, but this is required everyday since the battery dies overnight.
The contact owns a 2012 chrysler town and country. The contact stated that the vehicle lane departure system, navigational system, and the rear back up camera failed. A few weeks later, the contact noticed smoke coming from the rear passenger side tail light. The vehicle was taken to kimberly car city (625 w kimberly road, davenport, ia 52806, (563) 391-8300) where it was diagnosed that the rear bumper, modules, and wiring harness caught fire due to water exposure. The vehicle was not repaired. The manufacturer was made aware of the failure. A chrysler engineer inspected the vehicle and concluded that the failure was not due to a manufacturer defect. The manufacturer provided case number: cair31876429. The failure mileage was 83,000.
Twice in the past 6 months, the blind spot indicator system has failed, and then disabled itself. While it's disabled and malfunctioning, the orange indicator lights in the mirror stay constantly on, and the vehicle keeps dinging. The cost to repair the vehicle each time has been over 1,500 dollars. And that has been since i have just owned it since july, 2015. It is a well known problem and defect. The module and sensors are placed where they are exposed to the elemants, and they are not properly sealed either. They started messing up when ever the weather was bad ( lots of rain and snow), and the system finally would fail. The orange indicator lights would stay illuminated in the mirrors, making it very difficult to use the side morrors, especially at night. It makes it very difficult to see. And is very distracting. The dinging notification is very unnerving, and a distraction as well. It's ridiculous that my 28,000 dollar vehicle has a safety feature that keeps failing, and costs over 1,500 dollars to repair, and then 3 months later breaks again!! the bsm (blind spot module) fails after the vehicle is driven repeatedly in bad weather. Which in effect sho r ts out the sensors. It is a well known problems on the car complaint websites, and the dealership acknowledged it was a known problem also.
Sometimes the van will start sometimes it won't. You get in press brake and push the push start and it won't start.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign id number: 14v234000 (electrical system) and stated that the parts were not available. The dealer did not provide a specific date for when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Blind spot right side radar (safety feature) failed after 41 months. Car was purchased new in november of 2011. Inspected failed part and found a bulge on edge of the plastic container. Opened the device and found metal corrosion on and in the metal case. It appears that the water seal either broke or was not sufficient to stop water leakage. Metal corrosion material was on the print circuit board which i believe cased the failure.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 10,000.
Our 2012 chrysler town and country won't start. The dealer said it is a tipm malfunction and fuel pump malfunction. They want to replace them both. They refuse to help us with the repair cost. We are stranded in cancun, mexico.
The engine has randomly shut-down while in-operation.electrical components black-out for a moment without significant event, then powers back on. Concerns for safety while operating the vehicle and its ability to be controlled while in-motion.
Vehicle intermittently shuts off and loses power while operating during both high and low speeds on highways, city streets, and other roads, during both turns and driving straight.slight movement of the key being used causes the vehicle to regain power.happens with 2 different keys which both look in good condition.after some research, reading some forums and speaking with mechanics, the win module, a part that was recalled on previous chrysler and other models up to 2010, appears to be the issue, and is not an isolated one.potentially a very dangerous problem that i'm sure has already been reported and should be addressed by the manufacturer.
The car stops and wont turn back on. I was told the tipm is bad causing it to shut off on the highway. We were driving when it shut off and lost all control. It was as if we had never started the car.
While driving car will die. This happened on highway and city street and die. Happens random. When at a stop with car running car willdie. So far this has happened 9 times
I was driving on the road i was going to apply bright lights when i did so they did not come on my windshield wipers came on try to turn them off they would not do so had no turning signals left or right and could not get the wipers to stop
Fuel pump won't turn off after turning engine off.drains battery completely.tipm is to blame.read the other comments or look into the lawsuits.this affects all chrysler vehicles with the pentastar enigne.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system). The vehicle was taken to a dealer. The technician disconnected the window switch as a temporary remedy due to the part not being available to repair the vehicle. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. While the vehicle was parked, the push to start button was depressed and the vehicle was shifted into reverse. Suddenly, the vehicle stalled and rolled backwards. The contact activated the emergency brake and shut off the vehicle. The vehicle was restarted. The vehicle was not diagnosed or repaired. The failure occurred intermittently. The approximate failure mileage was 37,000.
Ignition switch failure. Won't start have a hard time getting to key to turn the engine over have to wiggle and press hard to start . Takes a long time to fiddle with in order to start .
The van will just shut off while driving. I have been keeping track in the last 4 months it has shut off completely 32 times while in motions sometimes starting right back up other times takes so cranking to get it to turn over. Last wednesday 10/14 the car shut off while i was driving my kids to school in a 45 mph zone and the van went right off the road luckily no damage and no one being injures. If that was on the highway it would have been a lot more dangerous.i did some research and found that many of this year have the same problem. Also the sliding power doors will not shut and stay shut without holding them with pressure to close they also will close randomly and almost closed on my 4 year old in it luckily i was able to put my body in the door so she did not get squished. I can give me detail on either if you need any.
The contact owns a 2012 chrysler town and country. The contact stated that nhtsa campaign number: 14v234000 (electrical system) exceeded a reasonable amount of time for the recall repair. The dealer informed that the part was not available for the recall repair. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received a recall notification for nhtsa campaign number: 14v234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
Intermittent problem with starting. The car was in a workshop for 3 days and the computer didn't show any code. However, as soon as the car was out, the problem persisted.
The contact owns a 2012 chrysler town and country. While operating the vehicle with the windshield wiper switch in the off position, the wipers would erroneously activate and the instrument panel lighting flashed off and on. The dealer stated that the ground cable was faulty. The vehicle was repaired, but the failure recurred. The manufacturer was not notified. The failure mileage was 37,000.
The contact owns a 2012 chrysler town and country. The contact received a recall notification for nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
We are in the process of purchasing this vehicle and have been told there is a long delay on the ordering of this part (the rear window recall issue) cannot understand if this is a possible fire issue then why are they not being shipped as requested. This makes me very concerned as i transport children and this could be very dangerous. I have trusted the chrysler company for many years and have only purchased their vehicles the past 20 years but this has me very nervous. It might be a little thing to them but on a tight budget and finding a nice van to help with the transportation of my family and grandchildren i have questions to the speed in getting this issue resolved.
The contact owns a 2012 chrysler town and country. The contact stated that the recall notice for nhtsa campaign number: 14v234000 (electrical system) was received in may 2015. After contacting the dealer on multiple occasions the contact was informed that, the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Blind spot monitoring stays on constantly and chiming constantly.unable to turn off and are very distracting to driver.costly repair to turn off and/or repair (>$2,000 to repair).
Vehicle shuts off while driving shutting down all power controls
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Took car back to dealer and was told the tipm was malfunctioning and wasn't covered under warranty. Car is hard to start and sometimes shuts off while driving.
I have an additional complaint: 11286310.traction control and abs system deactivated while driving around town. Engine cut off while driving, speedometer dash cluster stops working while driving, with children in vehicle (minivan).u110a dtc. Network, mfg, fuel and air metering fault. Driving safety issue.
Car wireless ignition would not recognize the key, so car would not start, stranding my wife out of state.part was replaced at a cost of $650, two dealers told me this was a huge problem and it is hard to get the part.the replacement module is now doing the same thing and not working.another issue is that the door will not unlock.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
At first it used to kill the battery overnight.now fails to start. No warning lights. No check engine light on.
The contact owns a 2012 chrysler town and country. The contact stated that the vehicle was taken to a dealer in june of 2014 after receiving a recall notice for nhtsa campaign number: 14v234000 (electrical system). The dealer did not perform the remedy listed in the recall, which was to replace the faulty window switch with a newer version. Instead, the dealer removed the window switch rendering the rear quarter vent window unusable. The contact was informed that there was no estimated date for the new switch to be installed because the part was unavailable. The manufacturer was notified. The contact had not experienced a failure.
When stationary, parked, not turned on, with no key in the ignition and driver no where near vehicle the side doors and hatch open by themselves without a person pushing the key fob buttons. They also close by themselves in the same manner. Sometimes the beeping noise indicating that the doors are locked or unlocked goes off by itself too.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 3/13/15 updated 10/8/2015
The contact owns a 2012 chrysler town and country. The contact received a notice for nhtsa campaign number: 14v115000 (electrical system) and stated that the part was not available. The dealer mentioned that a part of the recall remedy was to be performed. In addition, the dealer informed that the recalled vehicles were repaired if the failure was experienced. The contact felt the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
We contacted the local dealership in july and were told that they would call us when the parts to fix the faulty window switch on the driver's side door were received. As of today, they have not received the parts.we feel that 4 months is too long to wait for parts to fix a safety recall issue.
Just received (1-2015) my second notice for rear quarter vent window switch recall. As i did when the first noticed arrived (7-2014) i called my local dealer and no parts are available and they do not have a date when the parts will be available. From what i see on the recall this issue could cause a fire which is probably not good as the van is parked in our garage when home. Parking outside is not very convenient or logical as we are seeing temps falling into the single digits again and more snow on the way. Don't know where else to turn for help with this issue. I am sure i am not the only owner wondering what is going on with this issue. Any help would be appreciated.
The contact owns a 2012 chrysler town and country. The contact received a notification for nhtsa campaign number: 14v234000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 1/13/15updated 01/15/15
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I have been waiting for over a year for the recall on my minivan vent window switch to be replaced.i went to the dealer (contemporary chrysler in milford nh) in dec 2014 & they told me the part was on order & would be in soon.in the meantime, they need to disconnect the switch.i have since called the dealership many times & am told i am on the list but the part is not available.it is very inconvenient to be without these windows for over a year.this car is practically brand new & i have to deal with non-functioning vent windows.very disappointed in chrysler.i have just received a 2nd notice on this recall p25/nhtsa 14v-234 tomget it fixed.i don't think a year is a reasonable time to wait for recall repair.i'd get it fixed if the part was available.please help.
The power lift gate was open and collapse on to my wife head , and will not stay up and will not latch either to close the door the car was parked and my wife was loading grocery in the trunk and it gave out hit her in the head as she was loading!!
All sorts of electrical issues. Passenger side rear door slides open randomly when starting car or unlocking doors.tailgate opens randomly the same way.tailgate has opened when car was put in reverse to back up. Passenger rear door no longer locks.if car is locked and alarm enabled, that door will still open and alarm goes off. Fuel pump comes on when car is turned off, draining battery and damaging fuel pump.fuel pump shut off while driving down road, and also while sitting at red light, causing car to turn off. Replaced oil sensors, fuel pump, crankshaft sensor; had house of voltage and circuit tests done on vehicle trying to determine root of electrical problems.after 9 months of trying to figure out what is wrong with vehicle and pouring money into it, finally discovered that faulty fuel relays in tipm were common in dodge from 2011-2013. Some models were issued a recall, but not the chrysler town and country.repairing tipms is pricey. Fuel pump issue is now solved but all other electrical issues remain with doors and tailgate.heater has also randomly turned on.rear ac/heat has come on while driving down road even though rear system was turned off.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system). The vehicle was taken to a dealer. The technician disconnected the rear window switch as a temporary remedy due to the part not being available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Ma 09/22 updated 12/06/2017
Driver's side sliding door is inoperable. Opening using buttons, and manually attempting to open from the inside or outside won't work. This seems to be a common issue with this model and dodge caravans. The vehicle was stationary on a city street the first time we noticed it.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the parts would not be available for months. The dealer did not provide a specific date for when the parts would become available. The contact was not placed on a waiting list. The manufacturer was notified. The contact had not experienced a failure.
I have a 2012 chrysler t&c minivan. Ispoke with people at chrysler world hq. There is a 2013 recall on the rear vent window electric switch. Forapprox. One year the dealership cannot perform the recall-fix because "the part is not available". The part is never available.how do the get repairs made?
I had just drove to the store vehicle ran fine. Came out of store and went to start the car. When trying to start the car i notice thestarter trying to turn over but was not starting. I tried starting it 6 time and finally started. I went to auto zone had the check starter system. Battery, alternator and starter passed. Was informed could be bad gas or fuel pump going out. So got gas treatment and after a weekend and half of fuel treatment and change of gas was having same issue. Well this last saturday i went daughter's game and heard what sounds to be an electric motor front under the van driver rear tire. Didn't mind it over the 5 hour game i checked on the van multiple times and the sounds was still there. End up having to get jump started the battery was dead. Was able to get the van home. I got an electrical schematic on the 3.6l engine performance circuit. And come to find out that the fuel relay is inside the tipm. I am able to pull the mac fuse to stop the pump afraid of what this may cause issues with i am disconnecting battery when i get out of van. I contact dealer and told them of my finds and found out not covered. So at this time it is hard to start and fuel pump runs after key is out of ignition.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the part was not available for an extended period of time. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure.
As i was coming home from work at night on january 18th 2014 my lights on my 2012 chrysler town and country went out for a couple of seconds and than came back on. I was going 70mph on the highway and very thankful that i did not crash because of this.i took my van in and found it out it is the totally integrated power module. The part i need is on back order and no one has an eta. I have been without my vehicle since january 29, 2014. I have been in contact with chrysler and they say that there is nothing they can do and basically they are not responsible for the defect part. I have been in contact with multiple dealerships and this has not been an isolated incident. Dealerships have seen multiple incidents on the tipm. The part is on national back order, so that also raises a red flag. I have done some research on this and have found out this has been going on for many years. I'm not understanding why chrysler is not being held responsible for this defective part. How many people have to get hurt before something is done.there is a class action lawsuit against chrysler for the tipm. What more needs to be proved that there is a significant defect with this part and have chrysler held responsible? the dealership where my van is stated to me that the tipm has made my vehicle unsafe to drive. Why does this not scream safety recall??
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number:14v234000 (electrical system) and stated that the part needed was not available. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
Trouble starting the car. You may have to turn the key a few times before it will connect and start. It would die on us at anytime. I had the car running and wiggle the key and it would die. Garage said it was a bad wireless ing.- key module. They said it was covered.it happened many times in the last couple of months.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
My gas gauge indicated i had more than 1/4 tank full. Instead, it was empty, and i ran out of gas in the middle of the freeway, in the middle of detroit's worst snow storm in 40 years, with a toddler in the back seat. I subsequently filled my car after waiting in freezing cold until an officer pulled over and helped me, and my gas gauge went to completely empty even though i then filled my tank. It stayed at empty for a day until suddenly moving to 3/4 full, and hasn't budged since. I have no idea now how much gas my tank actually has. Despite the snow storm on sunday when the incident occurred, the temps were not anything extraordinarily cold for a midwest winter, and regardless of temp, the gas gauge should always work. Had i not had my cell phone, or had i been in a more remote area, or had it been dark at night and i was in a dangerous area, the toddlerand i could have been in real physical danger. The potential disaster that could have ensued makes me shudder. This is entirely unacceptable. Please look into this for other town and country minivans.
The contact owns a 2012 chrysler town and country. The contact stated that the backup camera failed to operate. The vehicle was taken to dedard brothers chrysler jeep dodge (452 s state rd, cheshire, ma 01225, 413-743-0014) where it was diagnosed that the camera harness had fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000.dealer stated blind spot motors and harness corroded.
I received a recall notice by mail at the end of 2014 for a rear quarter vent window switch.my 2012 chrysler town & country was taken to the nearest official chrysler dealership in january, and the switch was disconnected. The dealer did not have it in stock. As of august 2015, the part is still on back order with the manufacturer and this is still an open issue.i find this to be highly unsatisfactory & unacceptable to continue to get recall notices in the mail for a part that the manufacturer cannot support getting out to requested dealers to service their customers!
Dash lights and headlights shut off during operation at night then come back on a few seconds later. We found online that there is an issue with an electrical module that is costly to fix but this problem is dangerous as well!
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the recall repair. The contact had not experienced a failure. The manufacturer was not notified of the issue.
The blind spot system failed.i checked with the dealer, and the sensor that has failed would cost over $1000 to replace.i believe that the there is a possible problem with water intrusion that is the root of the issue.while i understand that the vehicle is long out of warranty, for a safety feature to fail (and based on the internet chatter, and the fact that the dealer had the part on a 20+ part back order)...i think that there is a certain design problem.additionally, the $1000 cost is certainly excessive.
In october 2014 (approx. Mileage of 40k) the blind spot monitoring system stopped working. Did some research and determined i had a bad radar sensor but they cost $900 each so we turned off the blind spot monitoring system.february 2016 (mileage of 53k) the backup camera and bumper sensors quite working and we noticed a hot wire smell. Pulled out the driver's side blind spot monitoring sensor and found it badly corroded and the sensor separating at the seams also found fuse blown. Replaced the fuse with the bad sensor disconnected and put a new fuse in.camera came back on for about ten seconds before going black again when fuse blew again.had smoke coming out of passenger side rear blind spot sensor area. Found the wires melted on the connector and i had to snuff the wires out with water and cut the sensor cable to get the hot components out of the vehicle to prevent a fire.i then removed the passenger side sensor, terminated the loose wires with wire nuts and put a new fuse it. Camera and bumper sensors are working fine now but blind spot monitoring is not functional due to the two bad sensors. I see two issues, first the blind spot sensors which are sold as safety features failed at 3 years of use not just one sensor but both indicating it is a poorly engineered part not a defective part. Secondly is the fusing size or wiring correct for this circuit.as the fuse should blow before wires start to melt. To buy a new wiring harness and the two sensors will cost $1700 and the sensor will fail again in 3 years if no modifications are made to the sensor.internet searches show many complaints about sensor failure and complaints entered in nhsta database.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
2012 chrysler town and country complaint 2/2vehicle would having a humming and whirring sound coming from it that would cease only when the battery is dead or terminal removed.the lights would kill the battery despite being left in off position.the vehicle currently was taken to the store for the change of a tipm due tosmelling a very hot burning scent and then in stop whirring sound along with display is hot in red on screen. The actual screen and middle control panel to hot to touch. The vehicle tire system signal would occur recurrently and it would cause one to have continuously check tires even if they were fine and sometimes the vehicle would need and others not. The vehicle was left with the dealer to change a tipm and work on the fuel pump not stopping even with no key in the vehicle and change the burned electrical rear window switch that had burned like october. The vehicle had a brand new battery installed by aaa. And this battery cell was destroyed by the continuousdraining and jump starting. The vehicle has had the tipm put in and returned to me a month later not being able to drive more than 2 miles without overheating and release of white smoke. The car has no coolant in it and no oil when replaced immediately the vehicle burned it off and it ran out. The vehicle also had to be towed back to the dealer. The dealer charges for the new computer and then tells me i have to pay for the coolant problem, the oil leak problem and and some caliber with my wheel. The vehicle also after having a new tipm installed and new remote coded and programmed the vehicle passenger door on the right still doesn't lock with instruction from neither remote or manually. The dealer is telling me i can not fix the oil leak thing and drive it topping of the oil and checking it daily.
The contact owns a 2012 chrysler town and country. The contact received a recall notification for nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Car would crank but not turn over.brought to dealer and they replaced alternator.problem persisted, they replace battery.problem worsened, random electrical issues when driving, car cutting off and stalling in intersections, still not turning over intermittently when parked. Was told my tipm module is bad.apparently chrysler is aware of the issue and is only replacing in some cars, but not all.it was very scary when the car was stalling while driving then not starting.also was stranded on vacation due to car not turning over.
The contact owns a 2012 chrysler town and country. The contact received a notification for nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 02/24/15*lj updated 9/13/2017
Having had this problem before and being told by the dealership ,they could not find a problem, i thought maybe it was they key fob so i paid to have a new one made. Then the problem still continued and progressed: now not only would the car go crazy with all lighting and power inside turning off and wipers going crazy, but now whenever the new key fob was used from the outsideit would not unlock the doors but the dash would light up. The uconnect also stooped working completely! dealer diagnosed: key failing fault stored for key in system that is failing,1 56046708ae trasnmtr-integrated key fob ,cut new key and program to vehicle. 15 amp fuse blown, checked wiring g and found listing for 20 amp fuse. Replaced fuse and test operation.(since i never replaced any fuses, i don't even know where they are. I have to assume the wrong fuse was put in either during manufacturing or by a dealership) note: this did not solve the problem vehicle went back yet again. See additional complaints.
The contact owns a 2012 chrysler town and country. The contact stated that the vehicle was taken to a dealer to be serviced under nhtsa campaign number: 14v234000 (electrical system). The contact was informed that the part was not available; however, the technician disconnected the rear quarter window switch as a temporary remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
My husband and i purchased a 2012 chrysler town & country touring van on 8/4/2012 at your dealership. Vin [xxx]. This is our 6th or 7th chrysler/dodge van.on february 7, 2013 as i was approaching the cvs drug store side parking lot in plymouth with my right foot on the brake the van suddenly accelerated and went over the sidewalk and contacted the building. The result was substantial damage to the front end of the car, $5734.90 and some cracked ribs, bruised breast bone and whip lash like injury to my neck. I was taken to the emergency room at plymouth hospital by the plymouth fire & rescue. They took x-rays and a ct scan. The plymouth police investigated the accident. The cvs manager said there was no damage to the building.i am very concerned about what happened. This all happened so fast. The air bags did not deploy. I am a good safe driver with no moving vehicle violations. We have a 2007 chrysler aspen purchased new at carlson motors in concord and a similar thing happened to my husband when exiting a steep driveway on west shore road in hebron. The aspen suddenly accelerated forward but since he was braking to go down the steep driveway, he was able to stop it and put it into neutral. I followed the aspen my husband was driving down i-93 to concord however the aspen engine suddenly quit just before the southbound rest area. He was able to make it into the rest area and called for a tow truck to finish the trip to concord. Carlson?s had the car for 2 or 3 days and said they replaced a computer component under the original factory warranty. I am very worried that there is something that goes wrong with the "fly-by-wire" electronic accelerator on these cars. Things do go wrong with computers!information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Nhtsa campaign number: 14v234000i have taken my vehicle to the chrysler dealer twice to address this safety recall over the past 6 months.both times, i am told there are not enough parts to execute the repair and we are on a waiting list.i do not feel chrysler is meeting their responsibilities and failing to produce sufficient parts to repair the defect in a reasonable amount of time.
2012 chrysler town & country.consumer writes in regards to rear quarter vent window switch recall notice issues.the consumer stated he has been waiting for seven months, for the parts to arrive. Recall # 14v234000.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The fuse box under the hood they call the tipm has a known problem with the fuel pump fuse going bad that the vehicles computer does not register the car fax shows that it was looked at in ca. In oct.2019 for hard to start but no problem was found ibought it on march 8 2020it ran great until the fuel pump went out along with the fuse box they said they donnot have another one that i would have to have it rebuilt a new fuel pump in
Warninglights on both mirrors for blind spot detection stay on always - with the ding ding ding sounds ringingon and off -weather driving down the road or sitting still parked, if the car is running, the problem is there.i believe this unsafe issue should be fixed by a recall, as it is a problem that is very unsafe& dangerous, many folks whom have purchased this vehicle are experiencing the same unsafe problem!i paid for this feature on the vehicle,to add safety and now it is causing just the opposite, unsafe driving conditions. This really concerns me, a safety feature failing on all these cars and especially at such low mileage.with this feature malfunctioning, it is much more dangerous than texting or talking on the phone while driving.what is the criteria to get a recall in place, do people have to have accidents or die to get a problem recalled, how is it decided.
Driver side door open on it's own. Wife closed it,after that it would not open or close at all.called dealer ship and they had to replace the locking system on that door because it had begun to make a noise when it finally start opening. And about a month later the passenger door did the same and i'm having problems getting it fixed. I feel this is a safty issue.if i were in a wreck and this was the only way out or my children need to get out and this door jam or want open we would be in a lot of trouble.
While driving the vehicle, the car power turns off when hitting bumps in the road. This occurred over a dozen times on a trip from chicago to florida.this occurred on the highway but not limited to city driving once arriving in florida and driving on city streets.additionally, there are times when the vehicle takes multiple times to try and start.this occurred even after reading other chrysler vehicles have the same problems and chrysler recommends taking the key fob off of the key chain and using alone
The contact owns a 2012 chrysler town and country. The contact stated that while driving at various speeds, the "blind spot sensor detection unavailable" was displayed across the message board. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.
The blind spot detection system is mal-functioning and was beeping intermittently.i took it to the dealer and they said it would cost around $3k to fix it.at the time it was intermittent and i was not going to fix it now it is non-stop and intolerable and dangerous as it is not performing its intended safety function and causing a distraction.the design allows this piece to get water in it and quit working.i believe this is a design flaw and a safety issue and chrysler should fix it.additionally, it appears many people online have had the same problem.some handy people have fixed it themselves by replacing the sensors at a cost far less than $3k.i think this should be investigated please.thank you.
The contact owns a 2012 chrysler town and country. The contact received a recall notification for nhtsa campaign number: 14v234000 (electrical system). The contact believed that the manufacturer exceeded a reasonable amount of time for the repair. The dealer advised that the part was not available for repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received nhtsa campaign number: 14v234000 (electrical system). The contact stated that the intial recall was received in may of 2014 when part were not available and received another notice in december of 2014 but the part continued to be unavailable to perform the recall repair. The contact had not experienced a failure. The vin was unavailable.
Driving on 15 feb.stopped at a stop sign about to cross 4 lane road.car shut off as i hit the gas to cross the road.car could not be restarted.had to push vehicle to a safe stopping place.diagnosed as pcm failure. Item was still under warranty.since failure, continue to have starting problem and perpetual warning light that smart beam headlight sensor for the automatic high beams is out of alignment.chrysler stated they cannot duplicate starting issues so nothing they can do and that the sensor warning is not associated and needs to be fixed out of pocket.
The contact owns a 2012 chrysler town and country. The contact received a notice for nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.mailout 04/14/15*lj
Car would not start from park. Towed to dealer. Diagnosis , win module bad. Why is there no recall on the 2012? it will cost about $1500.00 to fix. In addition, this is a safety issue. The right rear sliding door will not lock. This seems to be an issue when i looked online. The doors either do not lock or lock and are unable to open. Again a problem with the computers.
We recently purchased our second town and country after having really liking our first van. We really liked the idea of having the blind spot detection system. A year or so into owning the van we started getting a warning about the blind spot system not being available and said that it needed service. It started happening when the snow started flying here in michigan. Now as soon as you start the vehicle it states it is not available and leaves the triangles lit in the mirrors with an occasional beeping sound. From other posts and research i have read this seems to be a common issue with water getting into these sensors and shorting them out.why these sensors weren't made more weather proof is beyond me.since this is an add on to make driving safer i think chrysler should step up, be held accountable and recall these very expensive safety modules.to have just one of the two sensors replaced by a dealer is $1200.
I purchased my vehicle in march of 2016 for the purposes of transporting 2 disabled family members. First, check engine light was coming on and stated that the crankshaft sensor we're not working. When i would drive while driving my vehicle would just shut off i feared getting hit by other vehicles. Then the fuel pump relay would stay on after shutting vehicle off until it would drain the battery. After, now my vehicle cranks but doesn't start at all. This is a hazard and dangerous what i am afraid of is that this is a common issue with these vehicles and the issue has not been looked at by the proper department or authority. I also brought this issue to chrysler where i purchased the vehicle and they said they can not assist with the issue and no recalls have been put in place my vehicle has been parked for 5 months now.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 09/21/15*lj
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the vehicle was unable to be serviced under the recall because the part needed was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Back up camera goes out. Have humming noise in front and rear. Replaced tires still have humming noise.
Blind spot monitoring system illuminates constantly.system has failed and can not detect vehicles in the blind spot.unable to turn off system unless paying for costly repair.lights and chimes are distracting to the driver and could result in unnecessary avoidance maneuvers.
The contact owns a 2012 chrysler town and country. The contact received a recall notification for nhtsa campaign number: 14v023400 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received nhtsa campaign number: 14v234000 (electrical system). The contact stated that that the dealer informed that the recall parts were not available. The contact mentioned that the recall notification was received in january of 2015.the manufacturer was made aware of the issue. The contact had not experienced a failure...updated 05/20/15 updated 7/6/2015
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 03/04/15*lj
Two separate issues about six weeks apart.first issue: lifters started to break down, causing a tapping sound when running.while driving, on three occasions the temperature gauge rose to about the 3/4 mark (where it normally sat just below half) and the performance of the car became sluggish.metal shaving damaged both camshafts, covered by extended warranty, but cost about $1500 to repair.took in for repair july 1, 2017, required a full week to repair.second issue:the totally integrated power module (tipm) failed, symptom was engine turning over but not starting until tried several times (push button start).happened a few times in isolation, took it in after happening twice in a day (and the third time in a week).tipm was not covered by extended warranty.took in august 16, 2017, was going to require about 3 days to repair at a cost of $1200.we have video showing this behavior.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number:14v234000 (electrical system) and stated that the part needed was not available for several months. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
Rear quarter vent window switch may overheat if exposed to liquid moisture.recall p25/nhtsa 14v-234.my switch was disconnected in july 2014 and i have repeatedly called barrett in berlin,md to see if part has come in and been told "no". It is now february and i feel this is unreasonable.are new cars being delivered with a corrected part for this problem?i use this vehicle to travel with a pet and need this vent window.
Replaced alternator two times within a year and now need a third. Started june 2018 while away on a trip, all lights on dashboard light up with no warning signs. Everything failed., brakes barely worked to stop, no power steering, windows would not go up/down, no air, no flashes....etc. The second time july 2019, battery light comes on, then goes off. A day later had the battery replaced. Although the battery tested well according to the company, they placement due being under warranty. The following week, again the battery light comes on during highway speed and car begins the same issues as before. Car was towed to dealership. Dealership states it's the alternator once again. Here we aredecember 2019 with the same issues....not to mention the passenger airbag light never goes off as the dealer states it's nothing.
My van needs a new tipm. This is a recall for some chrysler vehicles under p54/nhtsa 14v-530. Why does this not include all chrysler vehicles? the van starts intermittently. Sometimes without issue other times takes minutes and several attempts.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
Chrysler issued recall # p25/nhtsa 14v-234 in may of 2014 and to date has no resolution, or anticipated date, of having repair parts to replace the faulty switches.while the switch has been disconnected, i should not have to wait over nine months for a simple replacement switch to allow me to continue to use the feature of the vehicle for which i purchased.if they will not stand by their products then i will never buy their products again.
The contact owns a 2012 chrysler town and country. While parked, the sliding doors independently opened. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 26,000.
Driver side rear vent window switch and the wire harness connection it plugs into melted while driving. While driving smoke started coming out of the driver side door panel. I pulled over shut the vehicle off and quickly took my three children out of my van, luckily no fire started and no one hurt. After investigating the issue, my husband pulled the window vent switch out to find it completly melted along with the connector it plugs into. Now knowing it is a recall i have not received a recall notice and would like to get it repaired.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed was unavailable to perform the repair. The manufacturer was not notified. The contact had not experienced a failure.updated 8/10/15the consumer stated the manufacturer and dealer were contacted but they did not issue a response. Updated 11/24/2015
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the contact was not able to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v23400 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I have a 2012 chrysler town & country affected by nhtsa recall 14v234000 dated may 2014 for risk of electrical fire.i have contacted my local dealership several times and am told each time that repair part is still unavailable.manufacturer recommends disabling the switch to reduce risk of electrical fire but this renders windows inoperable and i find it an unacceptable long-term solution.i called the chrysler recall hotline on november 26, 2014 (more than 6 months after recall) and was told there is still no estimated time of arrival for repair part.i believe manufacturer has far exceeded a reasonable amount of time for recall repair.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 10v234000 (electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
We got a notice to send our van in for the recall on the switch for the back windows. We took the van to laurelchryslerjeep in johnstown pa. 15904 on july 3rd 2013. Have called many times and they said the part is not in. Over 2 years. That is bull [xxx]. All they did was unplug the windows and that is the fix??? i think not. I keep getting a notice from your office to fix it. Try sending the notice to the people that can fix it not to me!!! updated 06/15/16*ljinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The tipm was replaced by the dealer after the engine stalled (while stationary) and/or would not shut off. Other electrical problems occurred when both sliding side doors would not open or close for a week and then they would work perfectly, then not work.
Van dies while driving. Speed does not matter. 5mph or 65mph. Dies without warning-no power steering, hard to brake, no turn signals to let other drivers know etc. Once i get pulled over and put into park it will start up fine like nothing has happened. The dealership cannot find anything wrong with it. Other reputable mechanics find nothing on van's computer.. No error codes. Nothing detectable.this has been going on for two years at random. It'sterrifying and will unfortunately probably be fatal someday.
This vehicle had a recall i was notified about in may of 2014 with faulty rear quarter vent window switch. I have taken it to the dealer several times and continue to be told they don't have the parts yet. A year and a half and still no parts seems to be complete incompetence don't you think. Help
From february 22nd 2018 to date, this automobile has registered numerous no crank no start failures, requiring several tows. It has stalled in traffic on a major highway, nearly causing an accident. Chrysler refuses to take a responsibility for these actions, that was caused by many years of poor quality control and engineering practices. They have a responsibly to their customer to provide the quality promised them.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
I reported a strange sound to my trusted mechanic, and his tech quickly affirmed that the fuel pump was still operating even with the vehicle turned off and keys removed from the ignition. They told me without skipping a beat that this was a tipm malfunction. They were confident that this was a common problem and that certainly there would be a recall through the dealer. However, there has not been a recall issued for this problem on this make, model, or year of this vehicle. I have read around the web, and it does indeed sound like a common problem chrysler town and country minivans made between 2011 and 2013 (mine's a '12). It seems to be happening to a lot of people who, in good faith, trusted the chrysler brand. It also seems like this problem carries with it very significant risk of dangerous malfunctions: vehicle stalling at high speeds, vehicle fire, other damage to vehicle that could be avoided if the tipm were replaced. Chrysler, do the right thing: in good faith, protect your customers. It will be far cheaper for you to issue a recall on the front end than to risk dealing with a class action suit that arises as a result of customers suffering injury or, god forbid, death because you didn't take care of business. In the long run, your bottom line will be healthier if you stay out of the tragedy segment of the national news (think takata airbags and toyota brakes).
The contact owns a 2012 chrysler town and country. The contact received a recall notice for nhtsa campaign number: 14v234000 (electrical system); however, the parts were not available to repair the vehicle. The dealer was unable to provide and estimated date for when the parts would become available. The manufacturer was not made aware of the delay. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact stated that the wires connected to the power outlet burned causing smoke to seep from the air vents without warning. The vehicle was taken to the dealer where the technician diagnosed that the led light strips added to the vehicle caused the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 30,000. Updated 10/10/14the consumer stated the after market led strip in the front headlights caused the electrical wires to burn inside the vehicle. Updated 03/31/15
Engine shuts off while driving and all electrical goes out while driving. Typically van restarts fine but does it again while driving.
The contact owns a 2012 chrysler town and country.the contact received a recall notification for nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl-the contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign id number: 14v234000 (electrical system) however, the part needed for the repair was unavailable. The manufacturer was notified of the issue. The contact had not experienced a failure. Djr
Passenger side blind spot detection failed.located in wheel well.housing was coroded, dirt, sand ,& water damage inside corroded wires. Cost to repair / replace <$1000
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part was unavailable to perform the repair. The manufacturer was not notified. The contact had not experienced a failure.
Arrigo dealership has failed to correct safety recall for more than 6 months. (p25/nhtsa 14-234)they keep saying part needs to be order.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The vin was not available.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the parts needed were not available. The dealer did not provide a specific date when the parts would become available and as an interim repair the dealer indicated that they disconnected the rear quarter vent window switch. The contact stated that upon further inspecting the vehicle, it was noticed that the component was not disconnected. The dealer was notified and provided an appointment to re-inspect the vehicle. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.themanufacturer was notified of the issue. The contact had not experienced a failure.
Sub: p25nhtsa 14v-234 rear quarter vent window switchwe received a safety recall notice a few months ago that stated, ?chrysler has detected that a defect, which relates to motor vehicle safety, exists in some 2010 through 2014 model year dodge grand caravan and chrysler town & country vehicles.? my vehicle falls within the scope of this problem. We contacted arrigo of west palm beach on april 9, 2015 to schedule an appointment to get the vehicle repaired and was informed that ?the part was on backorder and i would be contacted when the part came in.? it has been five months now and they have still not received the required parts as of september 1, 2015.as stated in the safety recall letter, if the dealer fails or is unable to remedy this defect without charge and with in a reasonable time, i may submit a written complaint to the administrator, national traffic safety administration.?we do not understand why it has taken five months or possibly longer for a dealer to receive a safety recall part, so that this safety hazard may be repaired as well as my peace of mind. The problem as stated, ?the rear quarter vent window switch on your vehicle may overheat if exposed to liquid moisture. An overheated rear quarter vent window switch may cause a burning odor, smoke, or a driver's door fire without warning.? i am very concerned for my family's safety because we live in florida and it is very moist here especially during hurricane season. The longer it takes to receive the correct part and fix this issue creates higher safety risk for my family. Thank you for your time and please help us resolve this issue promptly.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
While driving my town & country on both city streets and highway the engine randomly shuts off to include all instrument panel lights on the dash. After coming to a complete stop i simply turn the key to try to re-start and it does.this has happened several times in the last month.i finally took it to the dealer and they could not determine the cause.they did some software updates and sent me on my way.the very next day it happened again.the dealer said that if it happened again that they would need to replace the catalytic converter.catalytic converter? seriously doubt this is what is causing the vehicle to completely shut off. This is very dangerous and can be deadly.
My blind spot sensors were malfunctioning. I brought them to a dealer that said that it is a very common issue because of a design flaw that causes water to get into the sensor housing. I just got home and removed both sensors and both are corroded from water damage that clearly entered at the seams of the housing. This is so bad that they are split open because the corrosion and there was evidence of shorting wires and melting plastic in the area where the sensors are housed in the rear bumpers. This issue was present in both sensors and after some online searches it appears that thousands of other drivers of this make/model are experiencing the same issue. Because the blind spot warning system is a safety feature i believe this should be a recalled item. If these parts are not recalled someone's failed blind spot detection sensors are going to cause an accident leading to serious injury or death (if they haven't already.) i have contacted chrysler about this issue and they were not willing to investigate or send a replacement part that would be sealed to prevent water damage.
Last january, 2015, i took my vehicle to jim click chrysler jeep, 701 w auto mall dr, tucson, az 85705 to fulfill a safety recall,p25/nhtsa 14v-234, to have the rear quarter vent window switch replaced due to a possible overheating condition.at that time i was told the parts were not available to repair the vehicle, i would be contacted when they arrive.i have never been contacted; they have my name, address, phone number and email.i just received another recall notice for the same issue.
I have problem with my 2012 chrysler town & countryfuel pump raly the fuel pump keep running when the car off. Some company recall for the same problem
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. While driving 30 mph, the vehicle stalled and the check engine indicator illuminated. The contact was able to restart the vehicle. The vehicle was taken to metro chrysler dodge jeep ram on memorial dr c, in chicopee, ma 01020 where it was diagnosed that the thermostat failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle began to stall when idling. The vehicle was taken back to metro chrysler where the dealer was unable to replicate the issue. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case for the contact. The approximate failure mileage was 64,000. The vin was unavailable...updated 09/21/17 the consumer stated the vehicle shuts off independently, but the radio stays on. The key was replaced, but the failure recurred.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.ma 09/25
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The blind spot monitoring system went crazy. It went on, the light turned orange and just stayed on and beeped repeatedly even when in park. The dealership could not figure out the problem so they sent it to another dealership,on 6/20/14 who diagnosed: both blind spot monitors shorted part of mirrors. It went in for repairs: replacement of l/r indicator sensors on 7//7/14 . This was just the beginning of the problems to come.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
This van has the blind spot monitoring system available as a safety feature at an extra cost.the factory installed monitors are exposed to rain, salt and corrosion. Most of the vans produced are affectedwith this problem .the repair cost for mine is $2140.00 plus tax on a two year old van at that time.why doesn't the nhtsarequire the company (chrysler)to pay for this malfunction?chrysler was required to pay the repair/ replacement cost on our old 2006 dodge caravan rear air conditioner problems... The chrysler company and it's dealerships are well aware of this defect.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of this issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
While driving i started to smell something burning and began to pull over. Suddenly i saw smoke coming out from the driver side door panel. Immediately i shut the van off and rushed to get my children out of the van. Later my husband began to investigate and found that the window switch and harness it plugs into was completely melted. We googled what had happened and found that there is a recall regarding this problem and our van falls under the recall but i have never received a recall notice. The recall code is p25 rear window vent switch.
Car sometimes does not start, takes 4 to 6 times. Engine stalls. New battery could be dead overnight or in a few hours. When this happens doors can not be unlocked, no ligths, no radio, or instrumentation panel. Needs to be jump, then works, but it has been happenning often.
So me and my family we're heading to a birthday party onu.s. Highway 64 going to huntsville alabama and we was about ten minutes out from ourcity in winchester tennessee and all of the sudden the van turns its self off at approximately at 50 miles an hour and lost all power to vehicle and power steering was outthen there was a simi truck behind us and i guess he thought we was slowing down on purpose and blowed his horn and passed by.we managed to get the van to the shoulder in the grass and called a tow truck. The tow truck driver tryed to boost the van up and it started then died again so we had to have it towed in. We called chrysler and they didn't help at all but to tell us to take it to the dealership which they was closed so i fixed it my self and all it was is a bad alternator.there should be some kind of warning when this stuff is going to happen because it was a scary situation at a high speed with your family with you.
The contact owns a 2012 chrysler town and country. The contact stated that the air conditioner failed and the front passenger and rear vents would not blow out cold air at all. The driver's side vent blew out semi cold air; however, the vehicle's temperature remained hot due to the failed air conditioner. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 103,000.
Tipm module has been deemed defective by multiple mechanics. I was informed of an active investigation into this. Van refuses to start. Have not had van running in two months now. Replaced battery and alternator to eliminate those as the problem.
It turns off when i'm on the road
2012 chrysler town & country.consumer writes in regards to faulty rear quarter vent window switch recall issues.consumer sent additional correspondence.the consumer received the recall notice eight months ago. The dealer disconnected the switch to prevent a fire. Updated 09/21/15*ljupdated 10/05/15.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.ma 10/19/15the consumer stated the vehicle was repaired on august 24, 2015. Updated 11/25/15.
The contact owns a 2012 chrysler town and country. The contact stated that the rear vents in the vehicle failed to emit air. The vehicle was taken to a dealer where the failure was not determined. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 14v234000 (electrical system). However, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 35,000.
Recall notice p25/nhtsa 14v-234. Rear quarter vent window switch.i was first notified of this in september 2014. On 26 september 2014, chrysler dealer demontrond disconnected the switch and told me i would be notified to return to have the replacement switch installed. Since then i have called demontrond on 09 january 2015, 24 august 2015 and 14 march 2016 to expedite, and each time i'm told chrysler haven't shipped the replacement switch to them! this is not good enough!
When i start the car it will run fine and then the ignition switch will turn off leaving me with steering and braking power dead. Sometimes i will try to start the car and it will not start and the starter will just keep going so the only way i can get the starter to stop is to put it in drive. This has happened several times and fortunately i was driving at low speed or stopped. Had it happened at higher speeds or on the freeway, it could have resulted in a deadly crash. I took it into the dealer and they said it was a defective ignition switch and replaced the switch. So far the problem has not recurred. My complaint is also that i have asked the dealer and chrysler motors for reimbursement, $450.00 and so far they have refused because it was not an item on their recall list and i was out of warranty on mileage. I know that chrysler has known about defective ignition switches for several years so why have they not notified owners. This is a very dangerous problem, like gm had.
The van has turned off completely on the road and in the middle of the freeway several times. The van will turn on, but as soon as you let the key go, it will turn off.
The contact owns a 2012 chrysler town and country. The contact stated that the vehicle failed to crank or start on several occasions. The contact stated that the vehicle to accelerate to highway speeds. Additionally, after switching the ignition to the off position, the vehicle remained running. The contact took the vehicle to a certified mechanic who diagnosed that the fuel system failed and the tipm needed to be replaced. Autoland chrysler jeep dodge ram (170 route 22 east, springfield township, nj 07081, (800) 288-6526) was contacted and informed the contact that the vehicle was not included in nhtsa campaign number: 14v530000 (electrical system). The manufacturer was made aware of the failure and informed the contact that neither the vin nor the year/make/model were included in the nhtsa campaign. The approximate failure mileage was 57,750.
The contact owns a 2012 chrysler town and country. The contact received a recall notification for nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The vin was not available. The contact had not experienced a failure.
The blind spot monitor has notwork at all.ours is not the only 2012 chrysler van in our small community that has this problem.about 6, 2012 chrysler vans have the same problem.
Vehicle has repeatedly stalled and completely shutdown while driving on city streets. On several occasions narrowly avoiding causing an accident by being rear-ended by another vehicle.
2012 chrysler town and country purchased second hand at 84.000 miles vehicle started then following at 86,000 miles.lights sensor would activate lights without input from remote or driver. Then the lights stopped sensing when to change and has to be activated in manual. Vehicle windows would not remain up and locked when manually inputted to do so or activated to do so with remote.interior lights would randomly switch on and run the battery dead. This resulted in many jumpstarts.vehicle began to use fuel like 30.00 weekly with normal driving of my family to 30.00 every two to three days with no charge in driving. This increased when the family needs to drive increased to almost 20.00 daily.vehicle would not accelerate on an incline would stay at 30 mph despite you pressing the gas and it woul rev.vehicle would decorate and accelerate on its own merit, one could press the gas and it wouldn't increase going up an incline causing any to maneuver around you to avoid collision and the it would accelerate on its own merit.vehicle lift gate would not remain locked when secured whether by remote or manual. Lift gate also stopped sensing and has almost locked my small disabled a children in between where it closes. Vehicle lights would stop working with sensing in the auto mode. Have to manually use them then internal lights would come in and kill the battery. The signals in the dash had major malfunctions you would get the airbag, check engine and various lights intermittently flashing. The driver side seat would not work as you change a fuse it would blow. The passenger doors would not lock with remote input or manual lock door can open when driving. Rear windows would open on their own merit usually causing animal to get in. The car fuel pump would not stop running until the battery died or the terminal was removed. The screen said display is hot.*dt*tp
2012 chrysler town & country.consumer writes in regards to recall replacement switch issues due to lack of parts.the dealer disconnected the switch and stated they would call the consumer when the part(s) arrived.
The contact owns a 2012 chrysler town and country. The contact received notification for nhtsa campaign: 14v234000 (electrical system) and stated that the part was not available.the dealer was uncertain of when the part would become available to service the vehicle under the recall.the manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. While driving approximately 10 mph, both rear windows released in an open position independently. The vehicle was taken to the dealer, where they disengaged the vent window switch. The part was unavailable to repair the vehicle according to nhtsa campaign number: 14v234000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The approximate failure mileage was 35,000.
The contact owns a 2012 chrysler town and country. The contact stated that the vehicle was shutting off without warning. The vehicle was unable to pass inspection due to the failure. An independent mechanic indicated that the vehicle needed to be taken to an authorized dealer for diagnostic testing. The vehicle was not included in nhtsa action number: dp14004 (electrical system). The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The dealer was not contacted. The failure mileage was not available.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 2/24/15updated 03/03/15
Trouble starting, battery light and all dashboard lights on car kept reving up and down heater was in full blast and would not turn off windows would not open and i could not put car in neutral to get towed and had to be dragged also the trunk would randomly open when i would walk outside. All o this happened while the vehicle was running and i was driving down the road.except for the trunk opening and closing, that would happen when i would walk out to the parking lot it would randomly be open.i had to have it towed and since they couldn't put the vehicle in neutral it was dragged out of the driveway.it was so hot i almost passed out since the windows would not go down and it was blowing 82degrees on high in 85 degree temperature outside.the chrysler dealership said it is the tipm gone bad and it also now needs a new battery and alternator because it was all ruined. $1996 +tax. It is still at the service department. Because i have not been able to pay for it. Now i see that there have been recalls for the tipm on numerous town and country vans.. Why wasn't mine listed and it is doing the same thing?
The contact owns a 2012 chrysler town and country. The contact stated that nhtsa campaign number: 14v234000 (electrical system) exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer stated that parts were not available for repair. The vehicle was not repaired. The contact had not experienced a failure. Updated 7/1/15updated 07/09/15
Vehicle dash power cycled, all alarms came on, gauges stopped working, a/c quit, windows will not work, windshield wipers will not turn off, turn signals quit, cruise quit, power doors will not open, radio/entertainment system failed. "no bus" displayed on evic (dash). This has happened at startup and while driving streets or highway speeds. Pulling battery cables off to reset does not work. Problem just seems to clear up on its own.
Driver door caught fire after recalled window switch while driving. Luckily, a friend behind me had a fire extinguisher so the fire was contained to the driver door
This is my 7th chrysler or dodge minivan - and i love them. I searched for 6 months to find the model/color/features i wanted before finding this particular vehicle. I was thrilled that it had all the options i wanted - highest on my list is the 'blind spot sensors' as i do a lot of highway driving with kids in the car on busy michigan highways.a few weeks ago the sensors would 'stick' on, but after restarting the van it they would work properly for a while, and then 'stick' on again.now they are always on - making an extremely expensive safety feature option useless as i have had to turn them off to stop the constant chiming and for the sensor lights in my side-view mirrors to be off.i have looked all over the internet and apparently this is an extremely common issue. Where can i get serious safety this issue fixed?as it is apparently some design flaw i do not believe *i* should be responsible for paying for these repairs and if it cannot be fixed i should be reimbursed the sticker cost of this feature as it cannot be used!
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
It started with my wipers continueing to run and when the engine was turned off.the tipm was diagnosed by two machanics as being the issue.in waiting to have the funds to have the tipm replaced my car is now shifting into drive 2 and drive1 on its own while i was driving.i have seen several other complaints about other owners having the same safety issue.
2012 chrysler town & country. Consumer is concerned about the safety of vehicle because of recall due to defective airbags. *tathe consumer stated a recent recall, resulted in no parts being available.
I will be driving the van and it will randomly shut off it only dose it at low speeds at like 20 -40 but i lose power steering everything until i put it in neutral and start it again.
On 12/12/2015 bought a used 2012 town and country touring l with push-to-start feature, with 40,500 miles. Starting 12/20/2015 i would get in the car, step on brake, push the start button, the engine starts up, and vroom for a couple seconds, then died. If i push the start button again it would try crank all day but would not start. I'd have to foot-off the brake and push start to have it in the off mode, open and close the door to "reset" everything as i just get in the car, and re-try again, and it would start up normally. It was a once a week thing, and now once every couple days.i found a large amount of similar complaints online and all points to the tipm defect.i'm concerned about the issue, in addition to start up, might happen during driving. My car is under extended warranty and i'll have it fixed soon, but i'm concerned about if the replacement would be the same parts that would go bad again in three years.chryslershould issue a recall with a new-and-improved tipm module.
While driving my ignition "turns off", often when i hit a bump.it is as if i turn off the ignition and removed the key.they entire dash readout goes blank.i have found that if i press the key in it will sometimes come back on but i still must shift to neutral and turn the key to start.this seems very dangerous as it has happened many times while driving in excess of 55 mph. One time i accidently shifted beyond neutral into park!i believe that chrysler had a recall on this problem in the two prior year models and i believe it should be extended to the 2012 model.this has happened dozens of times, the last time being yesterday.
The contact owns a 2012 chrysler town and country. The contact received a notification for nhtsa campaign number: 14v234000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
While driving down the interstate at approximately 70mph my van completely lost power and the engine shut off. This created an extremely dangerous situation to me and my family. If i had not have been in the lane closest to the shoulder the end results would not have been in our favor. I believe that it may be the egnition switch or something electrical related.
Vehicle will not properly start reliably. On many occasions the vehicle will start after a third or fourth attempt. The main concern was that the vehicle stalled as it entered (vehicle was in motion) a busy street. Power steering went out. After coming to a stop the vehicle was restarted by pressing the ignition button. No diagnostics codes were reported when checked at a local repair shop. I asked them to test the tipm and fuel pump relay, and they were able to confirm the issue.
The contact owns a 2012 chrysler town and country. The contact received a recall notification for nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated the vehicle was repaired on june 7, 2016. Updated 07/13/16.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, who disconnected the window vent switch. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
When i'm driving the rear hatch opens i have to pull over to close , i have replaced this once it cost me $300.00 & it is doing it again the machanic said it is the computer i called where i bought y car they said no recall , the back heater also smells like burning wires has stared to smoke on me as well , , i have to tie the rear door at this time which still opens when i am driving i have my grandbabies in the car makes me very worried on this
I own a 2012 chrysler town and country. I received a recall notice for a switch in the front door that might possibly be faulty . At the time i brought my vehicle in for service and the dealer said the parts weren't available and unplugged the switch. I just received another recall notice and still no parts are available and i am unable to use a feature which is very important to me and i am very disappointed with chrysler.
Blind spot indicator failed.constant service reminder.took in for service.repair cost is $2,200.00,failed due to road dirt, salt, corrosion, etc.warning cannot be turned off since it is a safety feature.cannot see parts of dash display while the warning is on.distracting to driver.seems like bad engineering to me.it's not much of a safety feature is it constantly bothers the driver while driving.if the expense is so great it should work better and if it is distracting there should be a way to turn it off so the distraction goes away.
While stopped and engine running in drive gear. Vehicle was in line at a drive thru. I could smell electrical odorin vehicle. The cars electrical stopped working and then the battery was affected. Suddenly no power to vehicle. Battery was even dead after electrical went out.
Chrysler sent me a recall back in june about rear vent window switch might overheat if it got moisture on it have been trying since june to get itfixed but they keep telling me no parts, had oil changed in november still no parts, called chrysler they did not care said they didn't care ifi sold the vehicle nice response.
The contact owns a 2012 chrysler town and country. While driving at an unknown speed, both the driver and passenger side blind spot detection signals and the reverse camera failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The contact also received a recall notice for nhtsa campaign number: 14v234000 (electrical system) in june of 2014. After contacting the dealer, the contact was informed that the parts were not available. The failure mileage was 27,000.
The contact owns a 2012 chrysler town and country. The contact received a notification of nhtsa campaign id number: 14v234000(electrical system) and stated that the part was not available for several months. The dealer did not give a specific date for when the part would become available. The vin was not available. The manufacturer was notified of the delay. The contact did not experience a failure.
I have been having years of problems with this vehicle. Shortly after purching it in 2015, the climate control unit started (and continues) to turn on randomly whenever it wants to, the a/c stopped working completely, and the blind spot sensors are on 100% of the time. More recently, the vehicle kept having to get jump started every morning for about 2 weeks until finally it wouldn't turn over at all. I have replaced the battery 3 times, the alternator twice (the first time after the vehicle stalling out on a major highway a long way from home), the fuel pump was just replaced, and then i find out from the garage that changed the fuel pump that the tipm needs to be replaced. I am now currently waiting for a new tipm from the dealership. I have been without a vehicle for 3 weeks now as this part is on back order. This vehicle has cost me thousands of dollars in the short time i have owned it and has been very unreliable for me and my family, including 3 children.
The contact owns a 2012 chrysler town and country. The contact stated that while driving at 20 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was not taken to be diagnosed or repaired. The contact stated that the failure was intermittent. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.
The contact owns a 2012 chrysler town and country. The contact received a notice for nhtsa campaign number: 14v234000 (electrical system) in 2014. The manufacturer stated that the part to do the repair was not available. The contact felt the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
On april 12 2013 was the first problem that started with the vehicle. While driving the windshield wipers turned on while driving. I was unable to turn them off until i disconnected the battery. I have had several experience with the vehicle turning off while driving going highway speeds. It sometimes won't even start up, just flashes blind spot unavailable.also the alarm goes off at random times. The sliding passenger doors open and close when vehicle is off and sitting in drive way. Both doors will open half way then suddenly start to close with nothing blocking the door. Power stow and go malfunctions all the time!!!!. The vehicle is putting off a very heavy gasoline smell now when it starts. I feel like this car is possessed. Chrysler will not help me with this situation. They are putting my family in danger everyday!
The contact owns a 2012 chrysler town and country. The contact stated that nhtsa campaign number: 14v234000 (electrical system) exceeded a reasonable amount of time for repair. The dealer stated the part needed was on a national back ordered and not available. The manufacturer was not notified of the delay. The vehicle was not repaired. The contact had not experienced the failure.
When backing up i came to a stop. I shifted from reverse to drive. The van felt like it was hit from behind. Something in the transmission causes a hard bang. This happens about 40% of the time. I had it into 2 chrysler dealers and they say it is normal. They reprogrammed the computer several times to no avail.
While driving the van all the electrical and engine shuts off. Has happened 4 times and the most recent while going 60 highway. Dealer finally diagnosed the tipm needs to be replaced. It looks like there have been several hundred complaints about this and it is very dangerous.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000(electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
When trying to start start button is pushed, van turns over, starts for ~2 seconds and shuts off. Takes several tries to get it to completely start and continue running. Also when turning van off. Push button, van stops running, however, it switches to accessory and takes several times pushing button to switch to off and stay there. Vehicle is on level ground and stationary parked position. This has been going on for a month off and on. Recently the last week.
Got a recall notice in summertime 2014 regarding the switch for the rear windows.that if water got down into it, it could catch fire.went to dealer in romeo, mi.i was told that chrysler did not provide them with the part and asked if i wanted it have it disconnected from the electrical.i declined.went to get my oil changed at a clinton township dealership on december 2014, remembering that the recall was never dealt with, and asked again.i was told the same exact thing.no part available; could have it disconnected.i again declined.can't understand why chrysler bothers to send a notice if they are not going to provide the part. Legal reasons, i imagine, not for customer care.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time the recall repair. The manufacturer was made aware of the issue. The vin was not provided. The contact had not experienced a failure.
Alternator went out at 86k.known issue with exact same part # on other chrysler products have been recalled.van is in the shop now getting a $480 replacement installed plus 1.2 hours of labor for a part that if on another vehicle would be covered under an existing recall.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. After the vehicle was turned off, the battery power drained and the vehicle could not be restarted. The vehicle was examined by an independent mechanic who replaced the battery and alternator, but the failure continued. It was later determined that the fuel pump relay remained activated even though the vehicle was turned off and the ignition key was removed from the ignition switch. The vehicle was not repaired. The local dealer (east tennessee dodge, 2774 n. Main st, crossville, tn) was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 140,000.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.updated 09/21/15*lj
The vehicle continually fails to start when key fob is inserted in ignition and turned. It also often fails to allow us to turn the vehicle off or remove the key. This happens year round and at various locations. We have young children and have been stranded in locations, unable to start our vehicle due to this.the vehicle is stationary when this occurs, and it typically occurs more frequently after being used. For example, i will drive to the store and when i come back out, my vehicle will be able to start.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was not available for an extended period of time. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
The vehicle would shut down and would require restarting.radio time would reset as if the battery was disconnected.after having auto tech look at vehicle, it has shut down once at a stop.the radio has reset multiple time but engine does not shut off.
Blind spot detection system controllers failed do to corrosion.
Tl-the contact owns a 2012 chrysler town and country. The contact received nhtsa campaign number: 14v234000 (electrical system) however, the part for repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Djr
The contact owns a 2012 chrysler town and country. The contact received a recall notification for nhtsa campaign id number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experience a failure.
There was a recall for a defect in the elec switch for the rear quarter vent window. There was the chance that it may over heat and could cause a fire. I took it to the dealer and had the switch disconnected as the recall suggested. That was in july of 2014. I always use these windows and it has been an inconvenience not being able to do so. I understand that the parts are available now and i have been trying to get it fixed for the last couple months now. My chrysler says it is impossible to get the parts and that only a couple are sent out t the most at a time. I have been first on a waiting list at the dealer waiting for this part for over two months now. They said my interior light color is blue and that they are not getting any of that color in. Not sure what that has to do with the elec.switch i need? it has been almost a year and i am very disappointed in chrysler as to how long it has taken to solve this recall and the inconvenience that this has caused me. I am getting very impatient and expect this to be solved as soon as possible. Please follow up on this and help me get this solved as soon as you can.
Recall notification code p25 is several months old, yet chrysler hasn't provided parts to dealers.the approx date, above, is meaningless.please respond to this with specific info as to what action nhtsa is taking.
Tl-the contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Djr
This is an added claim they also found busvoltage low wires have 00khms resistane add this to my originalclaim on blind spot mirrors.thank you
I was first made aware of the recall on the rear quarter vent window switch, 14v-234000,in late fall of 2014. But chrysler made it clear immediately that they did not have the parts available to make the repair. Then at the beginning of the year i received another letter making it seem as if the part is now available and i can get this safety issue resolved. Well, i have called my dealership (adamson motors in rochester, mn) twice with no luck. The first time they said the part was still on back order. The second time they said parts are trickling in and they will take my information and put my name on a part when theyget one in for me. That was over a week ago, still waiting. I know someone else with the same vehicle that went to the same dealership the week prior to when i called the second time (in between my phone calls)and got the same recall part replaced. Why are some people being treated differently? what gives?
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The vehicle had not experienced a failure.
On our 2012 town and country ,we had replaced tipm on 2/18. After replacement ,vehicle would still turn off in mid-drive ,not turn on at all nor turnover many times . I believe it's a huge safety issue to not have any codes show up,the dealer after replacing tipm ( parts and labor $1400),they can't find issue which causes a large safety concern as my girlfriend and children are left to drive a vehicle that can intermittently turn off mid drive . It seems manufacturers know of this problem but no recalls have been issued nor a fix .
This is already a known issue and a recall was issued in june 2014. Nine months have elapsed and repair parts are still on back order.this is ridiculous and the manufacturer should not be allowed to hide behind a claimed parts shortage. Suppliers can certainly produce parts in less than nine months.
The contact owns a 2012 chrysler town country. The contact received a notification of nhtsa campaign number:14v234000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.updated 5/19/15
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer disconnected the rear quarter vent window switch as a temporary remedy. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2012 chrysler town and country. The contact heard a pressure noise when rolling up the window. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 40,390. Parts distribution disconnect.
My car start but don't run . Some vehicles has this problem and they say that is the tipm module. I wish to know if there is a safety recall for this
Blind spot safety indicators located in the side mirrors intermittently activate and stay on. The indicators in the side mirrors and activation ping are a distraction and annoying when driving at night. This happens intermittently when stationary and in motion.also have received the rear vent switch recall well over a year ago and had it disconnected at a dealership.i was told i would be put on the list and notified when they received a replacement switch. I have yet to be called. I did however receive a second recall notice, made a return trip to a dealership and was told the same thing as before. Both of these problems appear to be a common defect.i would hope chrysler could correct these problems in a timely fashion and at no expense to the owner.this is my 3rd dodge/chrysler van i have owned. I consider myself a loyal customer and have been very satisfied with my two previous vans.i wish i could say the same about this one.
The contact owns a 2012 chrysler town and country.the contact received notification of nhtsa campaign id number: 14v234000 (electrical system) and stated that the parts were not available for months. The dealer did not provide a specific date when the parts would become available to repair the vehicle. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign id number: 14v234000 (electrical system). However, the parts were not available for several months. The dealer was unable to provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when vehicle would receive the recall repairs. The contact was not experiencing a failure.
We recently purchased our van and were very excited to get our second town and country. We really liked the idea of having the blind spot detection system. A few weeks into owning the van we started getting a warning about the blind spot system not being available intermittently. Now as soon as you start the vehicle it states it is not available and leaves the triangles lit in the mirrors. From other posts i have read this seems to be a common problem. Since this is a safety feature i hope that chrysler is swift to get this recalled so we can have it taken care of.
The contact owns a 2012 chrysler town and country. The contact received a recall notification for nhtsa campaign number: 14v2340000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact stated that the turn signal indicators on the side mirrors failed. The vehicle was taken to a dealer where the technician diagnosed that the blind spot module was broken. The vehicle was repaired. The manufacturer was made awarefailure. The failure mileage was 50,400. The current mileage was 52,000.updated 08/11/14*lj updated 08/12/2014
The contact owns a 2012 chrysler town and country. The contact stated that the "blind spot modulator needs service" warning message illuminated. In addition, the blind spot modulator emitted a loud beeping noise that did not allow the contact to hear other vehicle's horns. The contact also stated that the speedometer failed to provide accurate reading levels. The vehicle was taken to a dealer where it was diagnosed that the blind spot modulator sensor was installed in the bumper, which was not the proper placement. The vehicle was not repaired. The approximate failure mileage was 83,000.updated 04/06/16*lj
Dealer identified as failed fuel pump relay integrated in total integrated power module (tipm) which is the problem recalled in r09/nhtsa 15v-115 the 2012/2013 durango and grand cherokee series and made by same manufacturer. This can cause vehicle to stall while driving or have a non start situation as power is not properly delivered to the fuel pump due to relay failure. This failure occurred in the 2012 town & country model which is not covered under the recall for the same year.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the parts were not available for months. The dealer did not provide a specific date for when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.updated 02/18/15*lj
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer disconnected the switch. The manufacturer was not made aware of the issue. The contact had not experienced a failure.updated 3/3/15updated 6/17/2015
The contact owns a 2012 chrysler town and country. The contact received a notice for nhtsa campaign number: 14v234000 (electrical system) six months ago and the part needed to do the repair was still not available.the contact stated that six months ago the dealer disconnected the vent window as a temporary fix. The contact believed that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the delay. ..updated 05-26-15 updated 6/30/2015
When driving the vehicle this morning at approximately 7 a.m. Period on major road in lake orion michigan when driving in approximately 40 miles per hour. The car shut down, turned off. Steering wheel locked up. While daughter was in the car also. Had to pull off in the middle of the major road. No codes appeared on the dash. Full tank of gas. Just had the oil changed the day before. At friendly chevrolet in lapeer michigan. Already notified the dealership. They advised with no codes not sure if they can help out at all. They were very helpful though. And courteous.
2012 chrysler town & country.consumer writes in regards to blind spot sensors system causes a constant sound and lights flashing inside vehicle.consumer seeks financial assistance with electrical component replacement repairs. The consumer would like to be provided new sensors or completely repairing the vehicle.
The contact owns a 2012 chrysler town and country. The contact stated while driving 40 mph, the vehicle stalled without warning. The vehicle would not restart and was towed to an independent mechanic, who originally diagnosed the failure as a fuel pump relay failure. The fuel pump was replaced however, the failure recurred. The map sensor was replaced and the failure recurred. The vehicle was then diagnosed that the totally integrated power module (tipm) was faulty and needed to be replaced however, the part for repair was not available. Garden city jeep chrysler dodge ram (283 n franklin st, hempstead, ny 11550) was made aware of the failure but informed the contact that they would not be able to diagnose the vehicle for at least another month. East hills chrysler jeep dodge ram srt and westbury jeep chrysler dodge ram service & parts (111 bond st, westbury, ny 11590) was contacted and informed the contact that parts were not yet available. The contact was also informed that the vin was not included in a recall. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was not made aware of the failure. The contact related the failure to nhtsa campaign number: 15v115000 (electrical system). The failure mileage was 225,000.
The van is cutting off while going down the road, we have detected that it is possibly the key fob. I can play with the fob and it does kill the engine. I understand this has been a problem with other chry., products, and could be the same problem.
2012 chrysler town and country.consumer writes in regards to parts not available to complete recall.
The blind spot sensors are corroded and ruined due to the fact they are installed and subjected to rain, snow and salt.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure; however, they would not use the window due to the affected part being disconnected. The consumer traded the vehicle in september 2015. Updated 01/26/16.the consumer no longer owns the vehicle . It was traded in. The consumer believes it was repurchased. Updated 2/1/2016.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.the contact had not experienced a failure.
The contact owns a 2012 chrysler town & country. The contact stated that while driving 25 mph, smoke emitted from the driver's side front control panel. The vehicle was moved to the shoulder where a thermal event occurred in the door panel. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 22,000. ...updated 08/22/13
Van has had very few problems, i have reached approximately 190000 miles and started having the stalling while driving issues that others have also reported. There are no indicators or pre warnings on dashand actually takes a few seconds to realize the car has shut off. After it happened the first time, my mechanic suggested to start with a full tune up as no codes were coming up. It has happened twice since. It is a terrifying problem, to just have car stop at random with no warning at any speed. 3 times...1st in motion city street going straight, 2nd time in motion city street right after making a turn, 3rd time on highway slowing down to turn. Why is this not part of the recall r09 for durangos/grand cherokee? i can no longer trust to have my kids in this car that is designed for families...how do i know the replacement parts will be safe?
Blind spot detection system stopped working.warning lights in mirrors are always lit.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Djr
Car shut off while driving and no indicate any engine light.very dangerous almost crash wmy 4 kids in car. I wanna now if i can sue the chrysler companies
Faulty tipm identified after several years of problems. Most serious problem occurred when the vehicle stalled on thefreeway during rush hour traffic. Vehicle speed dropped immediately, with no warning, from 70 mph to 25 mph. Vehicle would not shift, and speed would not increase. Power steering went out, and it was very difficult to maneuver the vehicle across four lanes of heavy traffic (with my children inside) and coast to a safe location where a tow truck was called, and vehicle was taken to dealership for repair. This was the most serious of several problems- all of which appear to point to a faulty tipm. Other problems include faulty turn signals, windows that will not open, rear fan that turns on and off by itself, difficulty shifting, difficulty starting, and drained batteries. Repairs and replacements include solenoid pack replacement, transmission overhaul, battery replacement, power module replacement, blower motor replacement- finally leading to tipm replacement.
I have had alternator, fuel pump,and battery replaced underneath the van i can hear a noise like a vacuum sound coming from the fuel pump like a fan is still turning even though the car is fully off. I have seen other reports similar onlinwthat are online.
The contact owns a 2012 chrysler town and country. The contact received a notification for nhtsa campaign number: 14v234000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I was driving down the highway and my drivers side blind spot detector came on. So i waited for the car to pass. No one was there. Then a car passed and the detector went off. The detector came on again and no one was there. The continued to go in and off even with the wire barrier. Driving in town passing a tree with my blinker on it would light up and ding at me. I became frustrated and less than a week later both lights came on and told me to service blind spot detection and that it was unavailable. Took it to the dealer was told it was a possible update (i'm sick of updates). Come to find out the drivers side blind spot detector took a crap. I'm still under warranty so it will be fixed. I've had nothing but problem with my town and country since i got it almost 2 years ago. Damaged key warning, key left vehicle when it's sitting right next to me, sliding doors open and just clicks, blind spot detection already took a crap, remote start stopped working has since been fixed with "update", push button would show it was started but it wasn't went to start it and the engine got stuck just turning over, going to accelerate and the engine accelerates and gets stuck in a higher gear and takes a while to shift down unless you push the brake and slow down, go to resume cruise control only 2-3mph away from my set speed and it accelerates to 3-5 mph above my set speed. If i had it in the shop every time something was wrong i would never have it. I have 2 children and work full time. I don't have the time to be without a reliable vehicle. I haven't taken it in every time so i made a list the last time and but everything wasn't fixed. Keep getting told of "updates" really?wow. For the price i paid i would think she should run perfect for at least a few years with regular maintenance. I'm not impressed with chrysler this far.
The contact own a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact stated that the vehicle hesitated to start and needed to be jumpstarted multiple times. The vehicle was taken to finnegan chrysler jeep dodge ram (26433 southwest fwy, rosenberg, tx 77471), but the cause of the failure could not be determined. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
Driving down the road and the vehicle stalled. Vehicle had to be towed to the dealership where rockwall dodge service department determined that the alternator failed and had to be replaced.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received a notification for nhtsa campaign number: 14v373000 (air bags, electrical system). However, the part needed was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
I got into a car accident hit from side my car sustained over 5,000 of damage my children and i were in the car at the time the airbags did not deploy. I reported this to chrysler they just advised me to go to dealer to have airbags checked. Never offered to do any further inquiry. Currently, my van starts at times and at others does not my new battery which was costly continues to be drained i called chrysler they said it would cost 145. Just to diagnose the problem i don't have that kind of money available to check the car i said to the service dept. "you know these vans are experiencing these problems yet you still charge me so much to have a known problem checked?" they said yes do you want to make an apt.? of course i did not.
Starting issues and my ignition control ight comes on. Vehicle was stationary when tried to start. Happens through out the day but not all the time.
2012 chrysler town & country.consumer writes in regards to rear quarter vent window switch recall part not available to complete recall notice.the consumer received the recall notice almost a year ago. Recall # 14v234000.
The contact owns a 2012 chrysler town and country. While driving approximately 20 mph, the vehicle shut off without warning. The vehicle was able to be restarted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.
Door caught fire while driving, smoke everywhere, smoke coming from under hood.
The blind spot detection system is not working again.this was repaired on may 12, 2017 for a cost of $1409.84 and has failed again.this is my second complaint to nhtsa.i did not receive any feedback from my first complaint.a tech at the dealership told us that the control module is located in the wheel well and is exposed to moisture and dirt which causes the failures.he told us that chrysler knows that they have a design problem but did not design a permanent fix.i do not think that i should have to pay for this repair (again).in the van, visibility is limited and the blind spot detection system is needed for safety and crash avoidance.this problem happens now anytime the vehicle is driven.
The contact owns a 2012 chrysler town and country. The contact received a notification for nhtsa campaign id number: 14v234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
This situation arises while driving and while stopped.the passenger sliding door kept locking or unlocking; sometimes door refused to close. On jan 22 2018 i had it repaired at chrysler dealer at a total cost of $1004.85; mileage was 84,226. Mileage is now about 108,000 and the door is acting up again.now i have to lock it manually, which means that if i don't then that door is unlocked while driving. If i lock it then when i stop and try to get the grandchildren or aging uncle out i cannot open the door and i have to hope this is never an emergency situation
Vehicle shuts off with no warning.doors have opened on their own.just got out of shop as could not start the vehicle or lock the doors.this has been a dangerous experience.there was a recall for this wireless ignition node module on 2008-2010.i believe this recall should be extended to the 2012 also.
The contact owns a 2012 chrysler town and country. While driving 70 mph, the vehicle stalled without warning. The vehicle was taken to an independent mechanic who diagnosed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The contact stated that the failure recurred several times. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 95,956.
Upon entering and pressing the start button, the van starts and immediately dies.dash is dead, but radio and center stack still lit up.press the button again to shut everything off and try again.the van will usually start after a delay.this is in addition to cranking for a long time and not starting at all.this was happening even after we had the engine heads and transmission replaced under warranty.this was an intermittent problem but is now happening about 4 times daily.
Our vehicle will randomly turn off while driving.this has been happening for over a year.we took our vehicle into the dealership.they looked for codes in the computer to help fix the problem but they said no codes were generated so there was nothing they could do.they suggested, when it happens again, come back to the dealership immediately so they can look for codes.we did this and they found nothing.their next suggestion was to leave the vehicle with them for a couple of weeks so they could drive it and try to see if it would happen while they have it.we did that and they found nothing.their last suggestion was to wait for it to get worse.there is the problem.they are asking us to drive a vehicle that we know shuts down while driving.it has happened while driving on the highway, it has happened while driving on a busy street during rush hour.fortunately, we were able to pull over safely to restart the car.the concern is this situation is so random it may happen when we can't pull over safely and us or somebody else gets hurt.we have looked online and have found that others have experienced similar situations.it is awful that nobody has a way to fix this family vehicle until it gets worse.we feel we are forced now to get rid of this vehicle.
This vehicle randomly shuts itself off while driving down the parkway or on our suburban streets.the dash goes black, the steering wheel stiffens, and the power brakes become very difficult to press.it's completely dead.putting it in neutral and trying to restart does not work at all.the dash and electronics remain off.we have to maneuver the vehicle to a complete stop, put in park, and then try several times turning the ignition before the electronics come back on and the vehicle starts.terrifying experience, especially when the family is in the van.
Dear all, i went to miami lakes auto mall to claim for the recall on my car and they denied to replace it. My wife is driving the car and i afraid that she can be in danger because this problem. I really appreciate to help me to solve this problem.the rear quarter vent window switch on your vehicle may overheat if exposed to liquid moisture.my car is recovery theft with no crash.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the parts were not available for several months. The dealer was unable to provide a specific date for when the parts would become available.the dealer disconnected the rear quarter vent window switch as an interim repair. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
This problem occurs frequently.i push the start button and the engine just continues to turn over without starting.if i pull out the start button and use the key, the engine starts without a problem.research shows that there is a known problem with the tipm module but chrysler will not replace it.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tipm fuel pump relay caused motor stall in front of kindergarden. Luckily at very low speed and my wife was able to stop.the fuel pump relay as part of the tipm is causing starting problems and completely drained battery (fuel pump sometimes does not turn off at nights) as well.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
While driving vehicle began to act strangely. Windshield wipers running, headlights turned off, vehicle came out of gear, then stalled. Total loss of power while driving down highway with children in vehicle. No lights, no flashers. Instrument panel began to blink. Only way to recover was to pull battery cable and reset computer. Multiple relays inside tipm module chattering while having issue.
The contact owns a 2012 chrysler town and country. The contact received a notification for nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Related to recall # p25.previously the rear window switch was replaced as part of p25.experiencing very similar issue with driver side window control switch after a rainy day where a small amount of rain came inside from going through drivethroughs etc.after that and since, windows open and close randomly during driving causing a distraction and allowing snow/rain inside.often the windows just get stuck.affects 2 front, 2 passenger windows and 2 side mirrors. From inspection it appears that circuit is shorting around corrosion and had significant discoloring of board, possibly ground layer.upon removing board that is in control switch housing found moisture gets trapped on board between rubber cover and causes corrosion and failure.could eventually cause motor burnout and fire i suppose just like rear one.caused window to roll down and get stuck during snow storm recently.now can't get them down at all.contacted chrysler and told me to bring in to dealer.did so and they refused to cover under existing warranty. Then dealer called chrysler and escalated it to more senior customer support.told me if i had "given patronage to the chrysler dealership more often then they probably would just cover it" but that since i "was not a regular customer" they would not help me.
Upper top engine camshaft rollers are defective also electronica fuel injection problems followed by faulty dash temperature gauge also driver side seat has a defective left side motor with faulty seat belt holder
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
When traveling to florida from buffalo, the battery light on the dash came on just outside of orlando,florida. It slowing started to affect the vehiclewith the transmission not shifting and resulted in the engine running at 5000 rpm just to maintain 55 mph in a construction zone with no pull off to safely leave the highway.the battery finally died when we reached our destination and it was the alternator that had malfunctioned.the temperature that day was over 100 f.it could have caused an accident had i not overworked the engine.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.updated 01/27/16*lj
Key fob stopped working and all wipers went off on their own and would not turn off. The electronic vehicle monitoring systemwent off totally. All lights and power(radio window controls etc) inside the car turned off. The headlight went off. Then fine for about a week k the vehicle into the dealership and they said: checked grounds to cluster. Fuses are working properly,so no repairs made at this time. A day later all of the above happened again! then again and again. On and off this went for a few days, until i could get it back in yet again to get looked at......nothing is fixed.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
When we are driving on streets, the power shuts off. I can barely pull over since the power steering shuts off. There is no lights or anything. Car must be shut off and turned back on to fix the problem. I have 2 children under 2 and i am so worried about getting rear ended. Luckily it's never happened on a highway. The dealership basically said it's not their problem. Mechanics cant figure out why it shuts off . It only happened once when we bought it in the fall. Now that its warm it happens a lot
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number:14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received nhtsa campaign number: 14v234000 (electrical system). The contact received the initial recall notice in may of 2015 but the part was unavailable. The contact stated that a follow up notice was received in december of 2015 but the part continued to be unavailable. The contact had not experienced a failure. The manufacturer was made aware of the issue.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system). The contact stated that the part was not available for the repair. As an interim repair, the dealer disconnected the rear quarter vent window switch. The dealer did not give a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure.updated 04/06/15*lj
Car will be moving and automatically shift to a different gear and something going on electrically with car. As well it shakes a great deal
Total integrated power modulefuel pump relay failed causing the fuel pump to run after the vehicle had been turned off.
The contact owns a 2012 chrysler town and country. The contact received a notification for nhtsa campaign id number: 14v234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
My key fob will not release from ignition and vehicle intermittently shuts down. While vehicle is placed in park and i attempt to remove the key from the ignition, the vehicle will shut down on its own. At this point, i try to remove the key and it becomes stuck in the ignition. I, then, attempt to turn the car back on and nothing happens...no power! this has happened on several occasions and i have had an extremely difficult time removing the key. It's as though a "kill switch" has been activated and my vehicle doesn't have a kill switch. I have a new battery and my engine and transmission are in excellent condition. My concern is that this can happen at any time, even while the vehicle is in use. I have contacted chrysler and they have determined that there is nothing that can be done since no recall has been issued. I have also researched this issue online and there are websites and message boards with hundreds of complaints about this issue with chrysler town and country vehicles.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system). The interim repair was performed; however, the part for the recall repair was unavailable for an unreasonable amount of time. The manufacturer was made aware of the issue. A failure was not experienced.
The van would not crank when i got ready to leave work. I waited a bit, put my halo charger on it and it cranked. The next morning it would not crank. It would turn over but not start. We had it towed to a mechanic who kept it for 4 days and told us we needed to take it to the dealer. We were told that it was the tipm, $1600 to replace, but $400 to do a bypass.
The contact owns a 2012 chrysler town and country. The contact received a notification for nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 03/04/15*ljthe consumer stated the recall was completed on 1/15/15 .updated 06/15/2015
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I recently purchased a used 2012 (09/11 production date) chrysler town 7 country touring, van, it had 063,200.0 miles when received. Purchased from a honest and reputable local used car dealer. (it was a new car trade in from a dealer 45 miles away) after driving the van for aprox. 300 miles the air bag light in the dash came on and would not reset or go out. The dealer tried to clear the code but could not. They determined that it was something related to the drivers seat.at their recommendation i took the van to the local chrysler/jeep/ram dealer to be checked. The dealer charged $95.00 to check it and said that there is a short in the drivers head rest which is non-repairable and will cost $725.00 (plus the $95.00 charge) to replace the head rest. This safety system failure is not covered by the factory after the 36/36 is expired. I called the chrysler factory information line and was again told that this safety system failure is not covered by chrysler.in researching this issue i have seen that chrysler has had at least 840,000 recalls involving head rests. How can i get chrysler to repair this serious problem.the dealer and chrysler said that the srs/air bags will not work if the light is on.this means i have no air bag function should i be involved in an accident. I am very concerned and feel that a serious safety system failure like this should be a factory covered repair for at least 150,000 miles.i have been denied the repair by chrysler, regardless of the potential for serious injury or death if involved in an accident when the srs system will not work.i am a disabled veteran and need this van for transportation.
The contact owns a 2012 chrysler town and country. The contact received a notification for nhtsa campaign number: 14v234000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Vehicle would quit when driving.this was a recall on the 2008-2010 vans, but is now happening on later models with the same ignition system & fobik style keys.
The contact owns a 2012 chrysler town and country. The contact received a notification for nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to specify when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received a notification for nhtsa campaign id number: 14v234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
2012 chrysler town & country.consumer writes in regards to lack of parts forrear quarter vent window switch recall . Recall # 14v234000.
My blind spot detection warning system has stopped working.the indicators on the review mirrors comes on and stay on and i get a message thesystem is disabled.i went to a chrysler dealership on april 7th and was told the sensors in the back bumper were bad.i was quoted at least $2,500. To fix this.i called the chrysler customer service 800 number and was told there was nothing they could do for me.this is further aggravating because i also have a problem with my backup camera.it has not worked since about 37,000 miles.it works fine after 45 seconds but not until then. When i reported this to chrysler they told me to buy a new radio.while i have a lot of miles on my vehicle, neither of these problemsare mileage related.they are both safety issues.i have been driving for 43 years and never had blind spot warning or back up camera systems before so do not plan to pay to fix.they also told me i have to deal with the warning lights going on and off all the time because there is no way to disable. That is distracting. This vehicle is registered to my business and i also use it personally.
Electrical has been malfunctioning from rear view window detectors, reset camera, door locks, auto start, and now door latches. I have to manually place key to start van, and now the heater turns on randomly, and the door opens without being anywhere around the van, and it locks and unlocks randomly, sometimes with kids in it with the keys too. I can't go anywhere without coming out to parking lot and doors are open. It will sit in our garage, honking, locking and unlocking, doors opening and closing, with no one touching the key or near it. I had repair twice at a dealership, bob thomas dimension ford, who charged $1200.00 with no fix, and could not keep going without a vehicle. Now it feels unsafe to even drive. *dt*as *dtthe consumer stated chrysler declined to fix the recall.
Multiple times the vehicle has stalled and completely shut down while in use.my father had it stall twice while on the freeway at freeway speeds.i have recently had the vehicle stall while idling at stop lights and stop signs when trying to proceed forward.we also had an issue where we took the vehicle out of park and into reverse and using the gas pedal was not propelling the vehicle at a proportional rate - and then when put back in drive the same thing occurred - the vehicle was still running.we had to park, turn it off, and restart the vehicle which cleared the issue in that moment.this is extremely dangerous as the vehicle completely turns off while you are in the middle of using it!we have our babies in these vehicles while we are using them!i have read too many other accounts of this happening to other owners who also are spending thousands of dollars for mechanics to go hunting for solutions - most of which do not work.this is unsafe and needs to be investigated as a larger issue with this vehicle.i'm listing my speed below as 5 mph because that has been a frequent case; however, another driver of the vehicle has experienced this at high speeds previously on my vehicle.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the parts needed for the repair were not available. The contact believed the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was unavailable.
Automatic headlights turn off when driving. It has happened twice now. If driver doesn't react quickly and turn lights from automatic on to manual on there could be an accident.
Have taken to dealer time after time they tell me that they dont have the parts to fix it what happens if it burns up is dothan chrysler liable or my insurance l would like to get my car fixed or to know the prosess to make them by it back just maby that whould get them off thier ass and get the parts to fix it
The contact owns a 2012 chrysler town and country. While driving at an unknown speed, a fuel odor emitted from the vehicle without warning. Prior to the fuel odor, the air conditioner became inoperable. The vehicle was taken to a dealer, where it was diagnosed that the rear evaporator condenser needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.ma 10/15/2015
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I own a 2012 chrysler town & country.while driving down the road my blind spot indicator lights up both on the mirrors and the dash.it continues to ding, chime and light up while you are driving.the vehicle was taken to the dealership where i was informed that i had to replace the blind spot indicator and that i had to pay to have this replaced.i have 48,500 on my vehicle this vehicle has been well maintained.this is definitely a problem as there was another chrysler town & country at the dealership at the same time mine was for the same issue.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Wepurchased a chrysler 2012 town & country van.we choose and paid extra for a van with the feature offered, back-up camera, blind-side detection, side airbags.these features are very important to me as i'm a grandma of 11 little grandchildren and felt these features added another level of safety when around them.a warning came up on my dash, the vehicle was taken to a garage where the technician diagnosed that the blind spot module was not sealed and the elements had gotten in and corroded the computer module. The module controls blind side detection, backup camera, navigation direction and more.the failure mileage at the time was 50,400. I would consider it a fluke if it werent for 2 other family members with the same issue, one with a 2011 town & country and the other has a 2012 town & country.i contacted our chrysler garage and the service manager told me they are seeing this issue a lot!!the module is in a location where rain, sleet, snow and salt get in contact with it and the module is not elements tight.
There was a recall on the rear quarter vent window switch. This caused an electrical fire inside my van causing all of the windows and electric doors to cease opening, literally trapping my then 3 year old twins inside the van on 11/30/16. Supposedly fixed only to have it happen again 8/31/17. The second issue involves a recall on the powertrain control module when the van was brand new. It had to have reprogramming of software because of poor shift quality.this was done on 1/1/12. The last almost 2 years of my life have revolved around this issue. My van frequently thinks it's stuck in reverse when it is actually in park so it won't start. This can go on for days. It was brought to the dealership on 10/18/16, 11/3/16, 11/30/16, and again on 8/31/17 all for this exact reason. I have numerous time stamped pictures from the 9 month gap that i stopped bringing it in to show it was still doing it. I didn't bring it in, however because the issue was never resolved because no code came up. This time chrysler has came up with 8 things that it is but they are waiting on the back ordered powertrain module to complete the last of the 8 items. In the meantime they are making me pay over $1000 out of pocket for a rental i can't afford. The first time the electrical fire happened i was driving on the express way in an ice storm with my children and dog where there were no exits. The second time it happened,i was driving with the girl i babysit on a 50mph road. When the car thinls it's in reverse, it sometimes happens when i am in the pickup line at school causing other parents tp get angry when i am blocking everyone. Sometimes i go to start my car and it's fine, other days or minutes it thinks it's in reverse. It has been the bain of my existence. No inspection, ro with complaint of "vehicle filled with smoke":1/11/2016, p25 open at the time of the event updated 7/23/18
Twice in the past 6 months, the blind spot detection has completely malfunctioned and stopped working. It is a known defect, that the module for the blind spot system is located where it is exposed to the elemants, and the module plus the sensors are not sealed properly to protect them from the elemants. Both times, the repair was over 1,500 dollars, plus it made the blind spot system unusable. Both times, it started messing up after the weather started getting bad. ( lots of rain and snow) and the system started to malfunction while the vehicle was in motion. The dealership has stated it is a known defect, and it is posted on several car complaint forums. The blind spot module , and sensors, are not sealed properly, and are installed in a place that leaves them exposed. When the system malfunctions, the system disables itself, and the mirror light indicators remain on, and the car keeps dinging. The lights remain on, creating a driving hazard, especially at night, because it is hard to use them, because the are luminated constantly with the bright triangle light. The constant dinging is very, very distracting and not to mention frustrating and annoying. It is ridiculous that my 28,000 dollar vehicle has a safety feature that every few months malfunctions, and then costs over 1,500 dollars to fix, and the dealership acknowledgedit as a known problem.
Thermostat went bad at 61,500 miles.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Our vehicle is equipped with power opening and closing side doors. My five-year-old son was outside the car, leaning against the car with the passenger side door open and his hand against the b pillar. My wife, not knowing where his hand was, started the door closing using the power feature. The door closed and latched completely, crushing two fingers of my son's hand in the process. Thankfully, there were no broken bones and only minor injury, but the door did not hesitate to closewhatsoever despite the obstruction. Upon returning home from the emergency room, i tested the anti-pinch sensor on the door as it closed using a block of wood. The force exerted on the block was significant enough that i had trouble holding on to the block and was surprised at the amount of pressure exerted. The door did eventually reverse, but only after crushing the block of wood to a depth of approximately 1/8 inch. The obstruction sensors are completely insufficient to avoid injury.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 11/12/15*ljupdated 1/4/2015
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
My 2 year old son exited the van on the passenger side, through power sliding door.the door closed on his hand and did not retract automatically.we reached out to chrysler who sent an inspector.the inspector tested the door with a folded terry cloth.i provided him with a doll, which has a hand the same size and shape of a child's.the passenger door closed completely on the doll hand.the drivers side door opened automatically.so there existed a difference between the two doors.chrysler stated they believe there is nothing wrong with the van.we took the van to the dealership, they also stated the door closes normally.we reached out to the local news station wftv who agreed to assist because the passenger side door still closed on the doll hand, while the driver side door did not.the van was taken to zembower's auto center where immediate testing revealed the car needed a new battery.the comment was made, how is chrysler able to diagnose a potential electrical issue without first checking the electrical system to be sure its operating normally.i took the van to the dealership who then agreed, the van does need a new battery.we took the van back to zembowers for a battery replacement.upon replacement the passenger door now seems to be operating normally.so the issue still remains, why is it that when the battery is in need of replacement in the van, that the passenger power door is less sensitive than the drivers side, allowing it to close on hands of children?and it should be noted that no service engine lights were illuminated, so no indication was given as to the van needing a new battery.so, based on this experience, are we to assume that anytime the van battery is depleted, even before giving any indication through the service engine lights, that the passenger side power door will become insensitive?this issue remains unresolved.
The contact owns a 2012 chrysler town and country. The contact received a recall notification for nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The vin was not available. Updated 02/20/15
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Driving on the highway started to lose power and was lucky enough to be able to pull into a repair garage where the vehicle died. Had to have a new alternator put in. Had no warning..
The contact owns a 2012 chrysler town and country. The contact stated that the vehicle failed to start occasionally. Also, while driving at various speeds, the vehicle would stall without warning. The vehicle was taken to the dealer where it was diagnosed that the tipm failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 107,000.
This is a minivan.the rear hatch/liftback intermittently fails to operate at times.the hatch can either be manually opened and closed, or electrically opened and closed via the remote control or via the button at the rear inside or a button above the dashboard.if the hatch is open and fails to close electronically, then the door will not latch by any means, even if the door is close manually.i have had to hook the bottom of the door with a rope and tie it shut, but the door is not mechanically latched.i have had the minivan to the dealer on 3 separate occasions to get this problem fixed under warranty and the problem is still not fixed. The 1st time the vehicle went in for repairs the center witnessed the problem and replaced the latch.numerous codes were recorded in the black box.not sure if chrysler used these codes to consider further parts replacement, but they won't replace anything at this time.chrysler is not willing to replace any further components without the problem occurring at the service center.the problem was witness by wife, 3 children and myself.the kids have had to crawl over the rear seat to get access to things in the rear of the van due to the hatch not working.the big concern is the hatch not latching in the closed position when traveling.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system). The vehicle was taken to a dealer, who disconnected the window switch as a temporary remedy due to the part not being available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/21/15
Vehicle will crank with ignition switch in on position. However, it will keep cranking and wont start. After a couple tries it will finally roll over and start. Vehicle has turned off while idle for no reason but will start after a couple of cranks. The vehicle was in a stationary position. The ignition switch is operated by a key fob. The ignition switch is getting worse. It takes more tries to start.
The side warning system (in mirrors) stopped working at about 41000 miles.this has many complaints and is common at that mileage range.they charge about 1500 - 2000 for each side to fix this. At 3 to 4 thousand dollars i no longer have this safety system on my van - i can not afford to fix it.
The contact owns a 2012 chrysler town and country. The contact stated that nhtsa campaign number: 14v234000 (electrical system) had exceeded a reasonable amount of time for repair. The dealer stated the parts needed were not available for repair. The manufacturer was not made aware of the dealer. The contact had not experienced the failure.updated 5/12/14updated 03/17/15
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 09/21/15*lj
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the parts needed were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified. The contact had not experienced the failure.
I would like to file a complaint and have a inquiry opened about achrysler and faulty safety device blind spot detection system on one of theirvehicles that fails repeatedly time and time again but doesn't have a companyrecall. I have a active case open with chrysler and have tried to get them toreview this safety feature that fails without notice on perfect mint conditionsvehicles chrysler town and country minivans. There a very numerous cases ofthis that has a price tag that is extremely expensive for the part in the car.two 3" x 3" plastic boxes are over $1100 each and will not work if one fails soboth have to be replaced at the same time causing a $2200-$3000 expenditure arevery limited mileage on the vehicle.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
1) -stereo and navigation system on end off2) - warning light's turn on on the board and run out of power 0 power3) - injeccion problem
I just got the vehicle back from having repairs and the uconnect didn't work already. (which they claimed to have fixed didn't work again after only 20 minutes)i drove it back and left it for diagnosis. They diagnosed :sop special parts ordered. And i was told not to turn on dvd player until parts came in.
My town and country shut off while driving 60 mph on a busy highway with my children in the car. All of a sudden the engine turned off, the power steering and brakes were disabled. My husband had to haphazardly pilot the vehicle to the side of the road. We had it towed to the dealership and they stated that it was a dead battery. I insisted that a dead battery does not cause a vehicle to shut off mid drive. The dealership rechecked it and replaced the battery. I got it home and as i pulled in the driveway the same thing happened. The car just shut off. This is a serious safety issue that chrysler should be addressing. I believe that a faulty tipm is the reason why this is happening.
Chrysler town and country would not start.i put the key in the ignition, turned it on, the van would not start however windows would roll down and radio would play.replaced the battery and issue remained.would stop to get gas a d when. I got back in the van it would not start.this happened several times.one minute it ran just fine and next thing you know it wouldn't start. Leaving me stranded with my 3 kids numerous times.took it to a dealership and had to pay to replace the tipm.now there are issues with the rear ac.it works when it wants to.some days it works just fine and other days it doesnt.it is currently in the shop to have this issue resolved. I have videos of exactly what happened at the gas stations when we were stranded.the video shows my husband putting the key in and the car not starting.
The contact owns a 2012 chrysler town and country. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Responded to a vehicle fire and found this vehicle wit fire and heat damage to the driver's door area.the driver had been driving the vehicle when she stated there were flames coming from the door of her vehicle.the heat damage was mostly in the area of the interior door handle.owner and driver of the vehicle stated the window buttons had been working intermittently. Fire marshalwarminster township
The contact owns a 2012 chrysler town and country. The contact stated that the vehicle failed to start. The vehicle was taken to an independent mechanic where the contact was informed that the fuel pump relay failed to get power from the tipm and that the fuel pump relay needed to be bypassed. The vehicle was not repaired and was not taken to a dealer. The manufacturer was made aware of the failure and informed the contact that the vin was not under recall. The manufacturer provided a case number. The failure mileage was approximately 126,000.*dt
I was driving our town and country van on the interstate and was going to change lanes to my left. The blind spot detection did not come on to warn me that a car was there. Almost hit the other car. This has happened many times since. On 9-27-1014 driving out of the driveway at our house the blind spot detection did not pick up the garbage can on the side of the drive and hit the can causing $ 361.53 of damage. Told chrysler but they said no recalls for this. Now the blind spot system is not working at all and the dash is dinging all the time. I see there was a recall for a 2009 town and country van for this problem no. J01. Many people are complaining on the internet about this fix costing $ 2,000 at the dealer. Seems there should be a recall for this 2012 van as safety has been lost and crashes are expected to happen.
While driving at various speeds the van will shut off we will lose power steering and brakes you lose all power as if the key is off,i will jiggle the key and it will start back up or it will power up, you shift into nuetral and turn the key and start back up it is intermittent and it could happen while driving slow or driving 70mph down the highway.
1) the third row pier folding seats have twice been inadvertently activated by a child touching the button, and narrowly escaping being crushed by the folding seat.also, the seat jammed in the half folded position and the dealership wanted $2600+ to fix it.the power folding seats are a death trap if someone cannot get out of the way when the button has been activated. 2) twice now, the electrical system has been flashing random codes- the tire pressure gauge when the tire pressure is fine, the abs and traction light, and also weird mini rough idles at very low speeds in heavy traffic.it is a repeat problem that the shop seems to only temporarily fix.
Alternator went out at 86k.known issue with exact same part # on other chrysler products have been recalled.van is in the shop now getting a $480 replacement installed plus 1.2 hours of labor for a part that if on another vehicle would be covered under an existing recall.
I have an additional complaint: 11286310.traction control and abs system deactivated while driving around town. Engine cut off while driving, speedometer dash cluster stops working while driving, with children in vehicle (minivan).u110a dtc. Network, mfg, fuel and air metering fault. Driving safety issue.
The screw on my left sided power lift gate completely broke. The car was at a standstill.
1) -stereo and navigation system on end off2) - warning light's turn on on the board and run out of power 0 power3) - injeccion problem
Warninglights on both mirrors for blind spot detection stay on always - with the ding ding ding sounds ringingon and off -weather driving down the road or sitting still parked, if the car is running, the problem is there.i believe this unsafe issue should be fixed by a recall, as it is a problem that is very unsafe& dangerous, many folks whom have purchased this vehicle are experiencing the same unsafe problem!i paid for this feature on the vehicle,to add safety and now it is causing just the opposite, unsafe driving conditions. This really concerns me, a safety feature failing on all these cars and especially at such low mileage.with this feature malfunctioning, it is much more dangerous than texting or talking on the phone while driving.what is the criteria to get a recall in place, do people have to have accidents or die to get a problem recalled, how is it decided.
The blind spot detection system has failed.sensors in the rear bumper have failed causing the system to be inoperable.i have seen several similar complaints with the nhtsa for this vehicle filed under electrical, unknown and other.this safety feature failed at just over 50k miles on this vehicle.this failure occurred while the vehicle was in operation in light traffic on a city street.the service blind spot system message displayed on the dash where the speed of the vehicle is normally displayed and yellow warning lights appeared in each rear view mirror.priced the parts at approx. $900.00 per sensor uninstalled.the system has been shut off at this time.this is a necessary safety feature for this large family vehicle with numerous blind spots. Numerous complaints related to these failing sensors (with the nhtsa and other consumer sites)indicate the part is inferior and/or has been installed by the manufacturer in an area (exposed underside of rear bumper fascia) where it is most susceptible to water and other corrosive elements.
The vehicle would shut down and would require restarting.radio time would reset as if the battery was disconnected.after having auto tech look at vehicle, it has shut down once at a stop.the radio has reset multiple time but engine does not shut off.
When we are driving on streets, the power shuts off. I can barely pull over since the power steering shuts off. There is no lights or anything. Car must be shut off and turned back on to fix the problem. I have 2 children under 2 and i am so worried about getting rear ended. Luckily it's never happened on a highway. The dealership basically said it's not their problem. Mechanics cant figure out why it shuts off . It only happened once when we bought it in the fall. Now that its warm it happens a lot
Traction control light came on and engine shut off while driving around 30 miles per hour after just starting about 20 minutes after shut off and listening to radio with key in accessory position lost brakes and steering.traction control would not come back on till i stopped 10 miles after restarting and turned off. Only came back on with engine not on.
When driving the vehicle this morning at approximately 7 a.m. Period on major road in lake orion michigan when driving in approximately 40 miles per hour. The car shut down, turned off. Steering wheel locked up. While daughter was in the car also. Had to pull off in the middle of the major road. No codes appeared on the dash. Full tank of gas. Just had the oil changed the day before. At friendly chevrolet in lapeer michigan. Already notified the dealership. They advised with no codes not sure if they can help out at all. They were very helpful though. And courteous.
While in motion on a freeway at freeway speeds my van just stalled. The traction control light came on first and then it just stalled. Luckily i was able to pull over safely. I called for a tow because the van would not start after that, it just kept cranking and would not turn over. The repair shop was able to start it the next day and saw a code p061c. Which means it would be 5 different problems. They are keeping it to drive it and hopefully get it to stall again. This is a major safety issue, what if my kids with with me and we crashed. How many complaints will there be before someone steps in to fix this problem. There have numerous complaints for this same issue. Hopefully something is done before someone dies.
Engine shuts off while driving and all electrical goes out while driving. Typically van restarts fine but does it again while driving.
After receiving multiple check engine notifications for "engine misfire", the dealership determined that all the lifters needed to be replaced.we had the work done, and 1 year later the same codes have returned.
My van needs a new tipm. This is a recall for some chrysler vehicles under p54/nhtsa 14v-530. Why does this not include all chrysler vehicles? the van starts intermittently. Sometimes without issue other times takes minutes and several attempts.
This incident has happened about 10 times now, so i thought i should report it.i will start my vehicle by tapping the brake and pressing the engine button.the car ignition turns on as normal.i proceed to put the vehicle in reverse to get out of the parking space and the engine has died without my knowledge.my steering wheel cannot turn at all, the gas pedal does nothing, the car is dead at this point.i have to slam on the brake to not slide into traffic or the car parked behind me.i put the car in park and "turn off" the engine and restart it.this has happened several times, but it only occurs when i'm starting up the vehicle, not when i'm already going: it has never "died" or "turned off" while i was driving it.this just started happening in the last few weeks and it has happened regularly and it is scary when it happens, so i thought i should report it.
The contact owns a 2012 chrysler town and country. The contact stated that the vehicle failed to start. The vehicle was taken to an independent mechanic where the contact was informed that the fuel pump relay failed to get power from the tipm and that the fuel pump relay needed to be bypassed. The vehicle was not repaired and was not taken to a dealer. The manufacturer was made aware of the failure and informed the contact that the vin was not under recall. The manufacturer provided a case number. The failure mileage was approximately 126,000.*dt
Driving vehicle 45mph on leveled road, vehicle jolted, engine disabled and shut down in motion on highway causing traffic backup. Try to turn vehicle back on and ignition restart was disabled. Power remained. Neither key or key remote would restart vehicle.
Engine dies right after starting, some times 2 or 3 consecutive times.some times when engine starts, sounds like it is running on 3 cylinders.also at times the wipers come by them selves, even when it's not raining!
Our 2012 chrysler town and country won't start. The dealer said it is a tipm malfunction and fuel pump malfunction. They want to replace them both. They refuse to help us with the repair cost. We are stranded in cancun, mexico.
I have an additional complaint: 11286310.traction control and abs system deactivated while driving around town. Engine cut off while driving, speedometer dash cluster stops working while driving, with children in vehicle (minivan).u110a dtc. Network, mfg, fuel and air metering fault. Driving safety issue.
Our town & country turns off while driving. Soon after it has been turned on. It has happened at low speeds and while at a stop. Once it shuts off, it won't restart until sitting for several hours. Both our local car mechanic and the chrysler dealership have inspected the car and can't find anything wrong. No error codes show up. Thankfully it has only happened while i've been in relatively safe situations, like parking lots or backing out of my garage. But the safety concerns are huge, if this happens in an intersection or highway. There was a formal investigation done in 2014 with regards to the timp, of which the town and country was ultimately not included. Attched are repair invoices from both our mechanic and from the chrysler dealership.
Vehicle has a rough idle at complete stops in the city and also while driving at slow speeds. Engine produced a misfire at #6 cylinder. Problem continued after repair. All spark plugs replaced to no effect. Engine produced a #2 cylinder misfire. Code cleared itself. Engine still idles poorly/rough at stops. I believe the problem to has been determined to be the left cylinder head.
Vehicle has less than 85,000 miles was working fine then few days ago would not start. The starter worked fine but would not turn over. Let it sit for half an hour and it started on first crank so i let is it run for a few minutes. Turned off and left for an hour or so tried again and had to repeat entire process...vehicle was stationary because we're afraid to drive it anywhere. Original owner is in a va healthcare facility and his daughter and me (husband are handling his affairs. Because of that it is my contact info imputed.
Tapping noise coming from top of engine diagnosis multi cam shaft rollers
While driving down the interstate at approximately 70mph my van completely lost power and the engine shut off. This created an extremely dangerous situation to me and my family. If i had not have been in the lane closest to the shoulder the end results would not have been in our favor. I believe that it may be the egnition switch or something electrical related.
The contact owns a 2012 chrysler town and country. The contact stated that while coming to a stop, the vehicle stalled without warning. Upon restarting, the traction control light illuminated. The vehicle was taken to a dealer and the technician was unable to diagnose a failure. The manufacturer was made aware of the failure. The failure mileage was 63,000 and the current mileage was 64,300.
I had the following replaced in june 2020: 6 spark plugs, 6 boots, and an intake gasket set. The check engine light is still on and it is still reading #2 misfire.
While driving appx 60mph on the highway the vehicle lost all power, lights, steering and engine shut off.it was appx 1030 at night with no street lights around and my husband thankfully was able to maintain control and his composure in order to coast the vehicle off onto the side of the road.we could not see where we were going as it was pitch dark outside and he was able to feel the gravel under the tires and prayed that he was successfully off the roadway enough to prevent being hit by oncoming traffic.we had our 6 month old baby girl secured in her car seat in the second row captain seat and i tried to get her sliding door open in order to get her out of the vehicle and out of harms way since we were barely pulled off the roadway, but the sliding door would not even open.i had to crawl into the back of the van and remove her through the passenger side front door.the dash lights would blink intermittently but we were not even able to get the hazard lights on.we made multiple attempts to turn the car on, pressing every button on the key fab to try to get the vehicle working again.no luck.thankfully the sheriff's office arrived and they provided proper lights and flares to alert other drivers of the disabled vehicle.once the tow truck arrived we disconnected the battery which stopped the sporadic blinking of the dash lights and then reconnected the battery appx 5 seconds later and the vehicle started up no problems.we were able to drive the van home with the sheriff's following us for safety.overall, this experience with the vehicle loosing all power while driving down the road was terrifying.thankfully we were on a fairly straight stretch of highway where the shoulder was wide enough to accommodate a vehicle.had this occurred on a narrow backroad or even a curvy or hilly or busy interstate or highway a more dismal outcome would have occurred
I purchased my vehicle in march of 2016 for the purposes of transporting 2 disabled family members. First, check engine light was coming on and stated that the crankshaft sensor we're not working. When i would drive while driving my vehicle would just shut off i feared getting hit by other vehicles. Then the fuel pump relay would stay on after shutting vehicle off until it would drain the battery. After, now my vehicle cranks but doesn't start at all. This is a hazard and dangerous what i am afraid of is that this is a common issue with these vehicles and the issue has not been looked at by the proper department or authority. I also brought this issue to chrysler where i purchased the vehicle and they said they can not assist with the issue and no recalls have been put in place my vehicle has been parked for 5 months now.
The contact owns a 2012 chrysler town and country. While driving 30 to 40 mph, the vehicle stalled without warning. The failure was experienced numerous times. The contact was able to restart the engine. The contact also stated that the engine computer failed, which caused the transmission to downshift. The engine computer failure was experienced numerous times. The vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer was not contacted. The contact also stated that the alternator, battery, and psc and asd relays were replaced by the contact and an independent mechanic; however, the failure was not corrected. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 120,000.
Oil cooler housing defective cracks under pressure or overheating.driver side power seat failure major safety issues.power train rough shifting.
The contact owns a 2012 chrysler town and country. While driving 25-30 mph, the contact heard an abnormal knocking sound coming from the engine. The vehicle was taken to an independent mechanic where it was diagnosed that there was a connecting rod failure in the lower engine. The contact stated that the engine was being replaced. The vehicle was not included in nhtsa campaign number: 11v487000 (engine and engine cooling). The local dealer was not contacted. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000. Consumer stated engine was replaced.
Van has been intermittently stalling as i'm slowing at a light or when idling. It has also done this as i'm backing out of my driveway. No engine light comes on and there is no sound from the engine. Power steering and abs stop working when this happens which makes this so dangerous.
Van dies while driving. Speed does not matter. 5mph or 65mph. Dies without warning-no power steering, hard to brake, no turn signals to let other drivers know etc. Once i get pulled over and put into park it will start up fine like nothing has happened. The dealership cannot find anything wrong with it. Other reputable mechanics find nothing on van's computer.. No error codes. Nothing detectable.this has been going on for two years at random. It'sterrifying and will unfortunately probably be fatal someday.
The contact owns a 2012 chrysler town & country. The contact stated that while approaching a stop, the vehicle stalled without warning. The vehicle was taken to the dealer where the technician stated that the pcm needed to be re flashed.the manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 24,900 and the current mileage was 25,072.
While driving even a slow or fast speeds it happens.this has been going on for months no warning the car will stall..i lost power steeringthat is how i know the car had stalled.then another time i did not go any where when i hit the gas again the that is how i knew the car stalled.it is a very dangerous thing for the car to be doing i have brought it to my mechanic on many occasion can not seem to find anything wrong
2012 chrysler town & country.consumer writes in regards to cylinder head problems and unsatisfactory customer service at manufacturer headquarters.the consumer stated while driving, the engine light illuminated.the problem was determined to be the left side cylinder head, which was leaking, and had to be replaced.
On our 2012 town and country ,we had replaced tipm on 2/18. After replacement ,vehicle would still turn off in mid-drive ,not turn on at all nor turnover many times . I believe it's a huge safety issue to not have any codes show up,the dealer after replacing tipm ( parts and labor $1400),they can't find issue which causes a large safety concern as my girlfriend and children are left to drive a vehicle that can intermittently turn off mid drive . It seems manufacturers know of this problem but no recalls have been issued nor a fix .
Door caught fire while driving, smoke everywhere, smoke coming from under hood.
The contact owns a 2012 chrysler town and country. The contact stated that the front end of the vehicle made a lot of noise when at a stop. The vehicle was taken to an independent mechanic who diagnosed and replaced the flywheel that was cracked. The contact was uncertain if the dealer was contacted. The manufacturer was made aware of the failure and referred the contact to nhtsa. The failure mileage was approximately 130,000.
While driving car will die. This happened on highway and city street and die. Happens random. When at a stop with car running car willdie. So far this has happened 9 times
Engine and engine cooling recallengine light is on connecting rod failure which can lead to engine lock or crashing
2012 chrysler town and country. Consumer writes in regards to engine failure. *ld
The contact owns a 2012 chrysler town and country. The contact stated that while approaching a stop sign, the accelerator pedal was depressed however, the vehicle jerked forward and stalled without warning. The vehicle was restarted and operated for a while however, the failure recurred. The vehicle was towed to stallings motors (1245-38th boulevard, n.e., cairo, ga 39828, (229) 516-4891) to be diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.
The contact owns a 2012 chrysler town and country. While driving 30 mph, the vehicle stalled and the check engine indicator illuminated. The contact was able to restart the vehicle. The vehicle was taken to metro chrysler dodge jeep ram on memorial dr c, in chicopee, ma 01020 where it was diagnosed that the thermostat failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle began to stall when idling. The vehicle was taken back to metro chrysler where the dealer was unable to replicate the issue. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case for the contact. The approximate failure mileage was 64,000. The vin was unavailable...updated 09/21/17 the consumer stated the vehicle shuts off independently, but the radio stays on. The key was replaced, but the failure recurred.
Multiple times the vehicle has stalled and completely shut down while in use.my father had it stall twice while on the freeway at freeway speeds.i have recently had the vehicle stall while idling at stop lights and stop signs when trying to proceed forward.we also had an issue where we took the vehicle out of park and into reverse and using the gas pedal was not propelling the vehicle at a proportional rate - and then when put back in drive the same thing occurred - the vehicle was still running.we had to park, turn it off, and restart the vehicle which cleared the issue in that moment.this is extremely dangerous as the vehicle completely turns off while you are in the middle of using it!we have our babies in these vehicles while we are using them!i have read too many other accounts of this happening to other owners who also are spending thousands of dollars for mechanics to go hunting for solutions - most of which do not work.this is unsafe and needs to be investigated as a larger issue with this vehicle.i'm listing my speed below as 5 mph because that has been a frequent case; however, another driver of the vehicle has experienced this at high speeds previously on my vehicle.
The contact owns a 2012 chrysler town and country. The contact stated while driving at various speeds, the vehicle jerked and stalled without warning. The vehicle was towed to hatfield used car center (1333 automall dr, columbus, oh 43228; 614-922-1333) and the contact was informed that the vehicle received unknown repairs. The contact stated that there was a misfire in the engine and that the fuel system was defective. The failure recurred several times with the with the check engine warning light illuminated. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
Vehicle shuts off while driving shutting down all power controls
While driving vehicle began to act strangely. Windshield wipers running, headlights turned off, vehicle came out of gear, then stalled. Total loss of power while driving down highway with children in vehicle. No lights, no flashers. Instrument panel began to blink. Only way to recover was to pull battery cable and reset computer. Multiple relays inside tipm module chattering while having issue.
The contact owns a 2012 chrysler town and country. The contact stated that while attempting to start-up the vehicle, the engine would not turn over. The contact replaced the starter however, the failure recurred. The contact stated that there was no warning light illuminated. The vehicle was taken to larry h. Miller chrysler jeep dodge ram sandy (10905 auto mall dr, sandy, ut 84070) where it was diagnosed with the engine needing to be replaced. The vehicle was not yet repaired. The contact related the failure to nhtsa campaign number: 11v487000 (engine and engine cooling) however, the vin was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.*dt
The contact owns a 2012 chrysler town and country. While driving various speeds, the vehicle stalled. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 104,000.
2012 chrysler town and country complaint 2/2vehicle would having a humming and whirring sound coming from it that would cease only when the battery is dead or terminal removed.the lights would kill the battery despite being left in off position.the vehicle currently was taken to the store for the change of a tipm due tosmelling a very hot burning scent and then in stop whirring sound along with display is hot in red on screen. The actual screen and middle control panel to hot to touch. The vehicle tire system signal would occur recurrently and it would cause one to have continuously check tires even if they were fine and sometimes the vehicle would need and others not. The vehicle was left with the dealer to change a tipm and work on the fuel pump not stopping even with no key in the vehicle and change the burned electrical rear window switch that had burned like october. The vehicle had a brand new battery installed by aaa. And this battery cell was destroyed by the continuousdraining and jump starting. The vehicle has had the tipm put in and returned to me a month later not being able to drive more than 2 miles without overheating and release of white smoke. The car has no coolant in it and no oil when replaced immediately the vehicle burned it off and it ran out. The vehicle also had to be towed back to the dealer. The dealer charges for the new computer and then tells me i have to pay for the coolant problem, the oil leak problem and and some caliber with my wheel. The vehicle also after having a new tipm installed and new remote coded and programmed the vehicle passenger door on the right still doesn't lock with instruction from neither remote or manually. The dealer is telling me i can not fix the oil leak thing and drive it topping of the oil and checking it daily.
Was on my way to work and when i had stopped at a stop sign the engine shut off.i had not touched any button or anything else.if this were to happen while someone was driving it would be a very big issue.
While driving on several occasions van would stall out while driving but wouldn't have to restart.had engine code p0302 diagnosed both at advance and dealership.after further combustion check both left and right cylinder heads needed rebuilt to include crankshafts, rocker arms, and gaskets.new engine cooler installed due to failure of part leaking.contacted chrysler customer care for assistance due to van no longer under warranty and right cylinder head was already repaired 60,000 miles prior.received no help.left cylinder head was covered under an extended warranty.cost 1250. Plus rental cars.
This car is needcamshafts, gaskets and valve arms in both side plus more the car only has 64,000 i put only 18,000 in 2 years keep the car up to date with oil change been complaining since day one that something is wrong with the car had a diagnostic by one chrysler dealer paid by the private dealer i bought the car from and cut not find anything wrong with it after a year of it the car need camshafts, valve arms in both sides and gaskets for a cost of 1,100. One of the parts was under guarantee by chrysler like the left side butnot the right side.
Two separate issues about six weeks apart.first issue: lifters started to break down, causing a tapping sound when running.while driving, on three occasions the temperature gauge rose to about the 3/4 mark (where it normally sat just below half) and the performance of the car became sluggish.metal shaving damaged both camshafts, covered by extended warranty, but cost about $1500 to repair.took in for repair july 1, 2017, required a full week to repair.second issue:the totally integrated power module (tipm) failed, symptom was engine turning over but not starting until tried several times (push button start).happened a few times in isolation, took it in after happening twice in a day (and the third time in a week).tipm was not covered by extended warranty.took in august 16, 2017, was going to require about 3 days to repair at a cost of $1200.we have video showing this behavior.
The contact owns a 2010 chrysler town and country. The contact stated that while driving at various speeds, the engine stalled without warning. The failure recurred numerous times. The vehicle was taken to an independent mechanic where it was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the vin was not included in nhtsa campaign number: 14v373000 (electrical system). The failure mileage was approximately 130,000.
Fly wheel flex plateit was a sound like marbles rattling in a tin can at idle and at low speed .it wound up being the fly wheel / flex plate cracking all around the bolt pattern. My mechanic found and repaired it before it blew apart.
While driving my town & country on both city streets and highway the engine randomly shuts off to include all instrument panel lights on the dash. After coming to a complete stop i simply turn the key to try to re-start and it does.this has happened several times in the last month.i finally took it to the dealer and they could not determine the cause.they did some software updates and sent me on my way.the very next day it happened again.the dealer said that if it happened again that they would need to replace the catalytic converter.catalytic converter? seriously doubt this is what is causing the vehicle to completely shut off. This is very dangerous and can be deadly.
The contact owns a 2012 chrysler town and country. The contact stated that while driving at various speeds, the vehicle vibrated and stalled with the check engine and traction control warning lights illuminated. The vehicle was restarted however, the check engine warning light remained illuminated. The vehicle was taken to an independent mechanic who stated that the solenoid and pistons failed and needed to be replaced. The vehicle was not repaired. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 111,000.
Upper top engine camshaft rollers are defective also electronica fuel injection problems followed by faulty dash temperature gauge also driver side seat has a defective left side motor with faulty seat belt holder
While traveling in the midwest, cleveland, ohio, my check engine light came on while driving. I tried waiting a couple of gas tanks to see if it would turn off automatically. It did not. I was scheduled to leave cleveland, ohio and drive back to mobile, alabama with my grandson and daughter the weekend of dec. 10, 2015, i felt it was prudent to have the van looked at for the check engine light problem. I took the van into washington and lee service on dec. 8, 2015. They diagnosed the problem as a fouled ignition coil, and replaced the coil, all the spark plugs and a gasket. I retrieved my car on dec. 10, 2015 in the early afternoon. That same evening, the check engine light came back on, so i returned the van to them. I received a call midafternoon that i needed to take the car to a dealer for service, which is when i found out about the service bulletin regarding the engine. I dropped the car off at deacon's chrysler jeep in cleveland, ohio on december 10, 2015 and picked it up on december 14, 2015 at approx. 6 pm. This necessitated finding a hotel room for the duration. In addition, i needed to secure transportation. I picked up the car too late to leave that day and had to stay until the morning of dec. 15, 2015. Upon returning to mobile, alabama, the van began t shudder and shake when braking. This has happened before and our mechanic performed the repairs.my husband decided to check on the nhtsa site to see if there were any other defects in the van that consumers were not notified of. We took the van to the autonation chrysler dodge, where we originally purchased the vehicle. The dealer determined that the repair did not fall under the service bulletin. I dispute that, the service bulletin specifically states that the front rotor and pads are part of the problem.
Engine was running rough with engine light on. Took to autozone to see what was the code to problem. They said cylinder #2 misfire. Took van to get serviced. They replaced all spark plugs and cylinder # 2 coil pack. All work done in march 2017. Took trip to central california and in arizona engine light comes on. Upon arriving at my destination, i took van to autozone to check code. Cylinder #2 misfire. Come back to san antonio and take to shop to get repaired. Light is off and van runs great. 2 days later engine light on! autozone, cylinder #2 misfire. Took to shop and mechanic said that we will have to do this all the time. He has been working on 3 other town & country's with the same problem but they have misfires in cylinders #6, cyl. # 4 or cyl. #2. What can be done????
The contact owns a 2012 chrysler town and country. The contact stated that the vehicle failed to start. There were no warning indicators illuminated. The vehicle was taken to allen samuels chrysler dodge jeep ram (620-860-4002, located at 1421 e 30th ave, hutchinson, ks 67502) where it was diagnosed that the tipton box needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to nhtsa. The failure mileage was 130,000.
The contact owns a 2012 chrysler town and country. While driving 5 mph, the vehicle lost power and an orange warning icon illuminated. The contact powered off the engine. The vehicle was restarted and was able to drive normally. The vehicle was taken to alm kia south (located at 4310 jonesboro rd, union city, ga 30291, (678) 827-8900), but was not diagnosed or repaired due to the diagnostic fee. The vehicle was also taken to an independent mechanic, but was not diagnosed or repaired. The vehicle was not taken to a chrysler dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
While driving, car shuts off, has happened 4 times while driving. Had it diagnosed and was told it was a faulty cam/crankshaft sensors.
Rough idle and bucking at stop or slow speeds with loss of power at speed when shifting between 4 and 5. Like it miss's 5 altogether and goes straight to 6th gear. Took to shop with #4 cylinder misfire code. They replaced #4 coil but issue returned next day. Same problem and same code. Said most likely cylinder head issue and my be covered by recall. Could not find info of recall for this issue but did find many other complaints about the same thing. My car has 64000 miles on it. Shouldn't be having issue like this.will a recall be forth coming on this issue or am i stuck with it?respectfully. (xxxxx).parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My town & country shuts down while i am driving. There is no pattern to when it shuts down. I may drive 20 miles with no problem and other times it will shut down 1 or 2 times within that distance. Had it to the chrysler certified dealer for repairs and $1400 later the problem was still there..this problem is been going on for couple months and no one has been able to resolve the issue. Not even the chrysler. I am scared to drive the car and had a car accident.
When driving the engine shuts down and and i loose control of my brakes and steering
The contact owns a 2012 chrysler town and country. While operating the vehicle, the check engine sensor illuminated and smoke was present coming from the engine compartment. The contact stated that the engine overheated and the vehicle began to shake and vibrate. The manufacturer was notified of the failure and did not assist. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 168,000. The vin was invalid.
-stalling when you try to start. I push the button and it stalls. When i get to my destination, it switches from off to accy. The stalling issue continues to get worse. Now, it acts as if it is trying to start the engine and nothing connects. This morning, it took approximately 10 tries to get it to turn over. This was after i had driven it a couple of miles. Then, when i arrived at work, it went into the accy mode again as i was opening the door to exit the vehicle. The dealer hooked it to their computer months ago. But, i guess if there is not code, the problem doesn't exist???? the last time they suggested it was related to a transmission issue that they addressed.
As i was driving down the highway at approximately 70mph, my vehicle lost all power. It was so abrupt that it felt as if i had been rear ended.i had no power steering, and all electrical components of my van shut off. I attempted to steer towards the shoulder, and my van regained power. The dash lights flashed twice and then i had full power. The van then again had all lights shut off and it shut off. This second occurrence was quicker than the first, and the power flashed back on after a few seconds. I exited with the van off the highway and had it towed. The dealership drove the vehicle, but was unable to replicate the problem so they could not repair it. They do not know why it happened or if/when it will happen again, but they are unwilling to purchase the car back from me.
The contact owns a 2012 chrysler town and country. The contact stated that while driving at various speeds, there was an abnormal grinding noise coming from the engine. The contact stated that the noise grew progressively worst over a seven-day period. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the noise was attributable to connecting rod bearing failure. The vehicle was not repaired. Glendale chrysler jeep dodge ram located at: 10070 manchester rd, st. Louis, mo 63122, (314) 965-5100, was contacted and informed of the failure. The contact was informed that the vehicle was not included in the nhtsa campaign number: 11v487000 (engine and engine cooling). The manufacturer was not contacted or made aware of the failure. The approximate failure mileage was 97,000.
The contact owns a 2012 chrysler town & country. The contact stated that an abnormal ticking sound could be heard coming from the engine while driving at various speeds with the check engine warning light illuminated. The contact took the vehicle to be inspected by an independent mechanic who linked the failure to nhtsa campaign number: 11v487000 (engine and engine cooling) however, the vehicle was not included. The vehicle was not repaired. Neither the manufacturer nor the dealer had been notified of the failure. The failure mileage was approximately 140,000.
I will be driving the van and it will randomly shut off it only dose it at low speeds at like 20 -40 but i lose power steering everything until i put it in neutral and start it again.
Vehicle check engine light turn on every so often.the code read p0302- misfired #2 cylinder.the lights turns on and after several days it turn off again.a few miles or days later it check engine light turn on again.been to independent mechanic and have try several correction but no luck.the van runs decent but it has a lost some power as it take awhile to speed onhighways.
Check engine light on and runs very rough at idle at all times whether engine is cool and/or warmed up. When hooked up to a code scanner it reads a permanent code "misfire in cylinder 3, so i had all six spark plugs replaced as well as the ignition coils. After the new parts were installed the vehicle still runs rough and check engine light still on even if it is cleared due to the same permanent code "misfire in cylinder 3". After research there are "cylinder misfire" recalls for chrysler town and country vans " due to excessive cylinder wear" on the same make and model year vehicle i have. I have entered my vehicles vin on this site and it does not come up as my vehicle having this recall. I have done even more research and my town and country has the same engine issue as individuals with the misfire recall. I am hoping something can be done
A month after buying the van, it started cutting off while driving causing it to be almost impossible to steer. Luckily i was where i could pull over every time.it was taken to the dealership and they couldn't find anything wrong. Another time it did it my husband took it back for a recall part but they told us that part had nothing to do with it cutting off. The most serious time occurred on 4/29/14 during rush hour 5:00 pm)getting on i85 in gastonia, nc merging onto i85 and the van cut off. I couldn't have been going over 25 miles and everything shut down. I was lucky to get it in the emergency lane. I have never been so scared in all my life. I had my daughter/granddaughter screaming/crying. No way any of us would have survived if i had made it to the inner lane.this time a new light came on the dash.told it was a throttle light, many attempts to start the van, it didn't start. I called lake norman (bought there)and was told there's a place in gastonia. I called and explained what happened and asked for a tow truck.the van was towed to gastonia chrysler. The service tech tried to start it with no luck. He said was better then it starting and resetting everything. He called the next day and everything was reading right on his machines. He told me he was going to drop the gas tank and take the fuel pump out. When he ran it this time the fuel pump had no fuel pressure. He also said there was no gas, in which i had a little over a quarter of a tank on the fuel gauge. He said fuel pump was defective. Replaced it at $777.92. It is sept and starting it again the jerking like the engine and transmission is gonna fall out. This van engines were recalled for debris in engine thruoct 2011. My engine was built in nov. Engine needs replaced. Now my stereo turns off and fuses are good.please help, i see other recalls on chryslers with similar problems.
Alternator burned out at 60,850 miles sitting in parking lot.
At about 100k miles, the van began to make a ticking sound. It wasn't until i passed 150k i had an issue with a misfire on cylinder 2... Turns out, they had an issue with the pentstar v6
The vehicle i have shuts down while i am driving.the chrysler dealership has tried to fix the problem but has not been able to fix it. 1. The following actions were performed by the mechanic software update engine control unit on 26 january 2017 but this did not fix it the problem and kept shutting while driving. 66.60 euros. 2. Mechanic test drove vehicle and since the problem did not occur asked us to bring the vehicle back in a week. Problem not fix. 3. On 16 march 2017 the vehicle was taken back to chrysler dealership. Read error memory, error code; kw-nw sensor faulty. Fuses, connectors, control unit verified evap system checks wiring verified vtt test performed. Crankshaft sensor, camshaft sensor, sealant suction bridge thickening, motors oi 5w 30 replaced. This did not fix the problem. 305,23 euros spent. 4. Spark plugs replaced on 7 april 2017 but this did not fix the problem. 192,74 euros spent. Then i left my vehicle for 11 days in the chrysler dealership from 18 april to 28 april. Engine pressure check camshafts and crankshaft sensor and reprogrammed vehicle. Also, they told me that they took apart the evc and welded a cable. 85 euros spent. The following day the car shut off while driving again. I had asked the dealership what i needed to do if the vehicle shut off again. They told me to sell the car or junk it. I asked how i can sell a defective vehicle that's 5 years old? they told me to contact chrysler customer care. I am awaiting answer from chrysler customer care. Reference number 35128943. I have almost had accidents because of this and inform chrysler this. Should i be seeking legal action against chrysler? should chrysler buy my vehicle back? what are my options? i am currently living in germany but purchase the vehicle in the usa.
Faulty tipm identified after several years of problems. Most serious problem occurred when the vehicle stalled on thefreeway during rush hour traffic. Vehicle speed dropped immediately, with no warning, from 70 mph to 25 mph. Vehicle would not shift, and speed would not increase. Power steering went out, and it was very difficult to maneuver the vehicle across four lanes of heavy traffic (with my children inside) and coast to a safe location where a tow truck was called, and vehicle was taken to dealership for repair. This was the most serious of several problems- all of which appear to point to a faulty tipm. Other problems include faulty turn signals, windows that will not open, rear fan that turns on and off by itself, difficulty shifting, difficulty starting, and drained batteries. Repairs and replacements include solenoid pack replacement, transmission overhaul, battery replacement, power module replacement, blower motor replacement- finally leading to tipm replacement.
1 week after i bought my van the car started vibrating when the vehicle was stopped (waiting at the light). I went to the dealer to ask them if there was a recall for this problem they first say that there was no problem and then i read that there was a recall for some vehicles having debris on the engines, so they replaced half of the heads in the engine. The vehicle stopped vibrating, but then i notice that when speeding or slowing down the vehicle does not responds to the change in gears or isn?t accelerating like it should. Also while coming to a stop the transmission would not downshift causing the car to lunge forward. It would vibrate when coming to stop.
So me and my family we're heading to a birthday party onu.s. Highway 64 going to huntsville alabama and we was about ten minutes out from ourcity in winchester tennessee and all of the sudden the van turns its self off at approximately at 50 miles an hour and lost all power to vehicle and power steering was outthen there was a simi truck behind us and i guess he thought we was slowing down on purpose and blowed his horn and passed by.we managed to get the van to the shoulder in the grass and called a tow truck. The tow truck driver tryed to boost the van up and it started then died again so we had to have it towed in. We called chrysler and they didn't help at all but to tell us to take it to the dealership which they was closed so i fixed it my self and all it was is a bad alternator.there should be some kind of warning when this stuff is going to happen because it was a scary situation at a high speed with your family with you.
When trying to start start button is pushed, van turns over, starts for ~2 seconds and shuts off. Takes several tries to get it to completely start and continue running. Also when turning van off. Push button, van stops running, however, it switches to accessory and takes several times pushing button to switch to off and stay there. Vehicle is on level ground and stationary parked position. This has been going on for a month off and on. Recently the last week.
My car has shut off 4 times while driving in 4 separate dates randomly.i have taken it to the dealership 3 times.the times the car has shut off has been while driving at speeds about 20km per hour. Luckily there was no traffic during these 4 events. The first two times the dealership did not know what it was so they sent us home. The 3rd time we went they replaced the crankshaft sensors but as we have been driving it seems like the problem may come back again. Time will tell if it got fixed or not. Hopefully we are not involved in a traffic accident by then because of this issue.this issue began in january of this 2017.
The contact owns a 2012 chrysler town and country. When the vehicle was started, the engine rattled and the check engine indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the bearings were faulty and needed to be replaced. The dealer was not contacted. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 94,000.
On 4 occasions i was sitting at a stop light and had my left foot on the brake pedal and my right foot resting in the gas pedal.....sitting just a few moments when the car surged forward,if i had not had my foot on the brake pedal i wouldhave been into the car ahead of me....i latter tried to remake the problem happen ,but the only thing was a heavy pull against the applied brakes....the problem was not a heavy pull but a quick jerk like a down shift......thelocal chrysler dealer knows of no problems of this type,,,,but when it happens again they will check it out.
The contact owns a 2012 chrysler town and country. While driving 65 mph, the vehicle shut off and the steering wheel locked. The brake pedal became difficult to depress and all the lights illuminated on the instrument panel. The contact had to shift into the park position to restart the vehicle. Also, there was a knocking noise in the engine. The vehicle was taken to an independent mechanic where it was diagnosed that the catalytic converter was burned and the connecting rod failed. The manufacturer was notified of the failure. The vin was unknown. The approximate failure mileage was 132,000.
The contact owns a 2012 chrysler town and country. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed, and the contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 154,000.
The contact owns a 2012 chrysler town & country. The contact stated that while driving approximately 35 mph, the blind spot indicator failed. The vehicle was taken to the dealer where the contact was informed that the blind spot indicator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage was 56,000.updated 5/27/14
Blind spot monitoring system illuminates constantly.system has failed and can not detect vehicles in the blind spot.unable to turn off system unless paying for costly repair.lights and chimes are distracting to the driver and could result in unnecessary avoidance maneuvers.
All safety features suddenly stopped working.the blind spot monitoring, rear cross path detection, park assist, rear view camera, and compass all stopped.i was told this is from driving the car in the winter!apparently, there are two modules located behind the bumper that have corroded severely. The snow and salt is thrown off the tires directly on these integrated units that are not sealed sufficiently and so the units corrode and fail.this is absolutely a design failure.these critical units that run all safety equipment should not be placed so carelessly and not properly protected.please see chrysler recalls and fixes this design failure.thank you.
I was driving our town and country van on the interstate and was going to change lanes to my left. The blind spot detection did not come on to warn me that a car was there. Almost hit the other car. This has happened many times since. On 9-27-1014 driving out of the driveway at our house the blind spot detection did not pick up the garbage can on the side of the drive and hit the can causing $ 361.53 of damage. Told chrysler but they said no recalls for this. Now the blind spot system is not working at all and the dash is dinging all the time. I see there was a recall for a 2009 town and country van for this problem no. J01. Many people are complaining on the internet about this fix costing $ 2,000 at the dealer. Seems there should be a recall for this 2012 van as safety has been lost and crashes are expected to happen.
Warninglights on both mirrors for blind spot detection stay on always - with the ding ding ding sounds ringingon and off -weather driving down the road or sitting still parked, if the car is running, the problem is there.i believe this unsafe issue should be fixed by a recall, as it is a problem that is very unsafe& dangerous, many folks whom have purchased this vehicle are experiencing the same unsafe problem!i paid for this feature on the vehicle,to add safety and now it is causing just the opposite, unsafe driving conditions. This really concerns me, a safety feature failing on all these cars and especially at such low mileage.with this feature malfunctioning, it is much more dangerous than texting or talking on the phone while driving.what is the criteria to get a recall in place, do people have to have accidents or die to get a problem recalled, how is it decided.
The contact owns a 2012 chrysler town and country. While driving at an unknown speed, a fuel odor emitted from the vehicle without warning. Prior to the fuel odor, the air conditioner became inoperable. The vehicle was taken to a dealer, where it was diagnosed that the rear evaporator condenser needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000.ma 10/15/2015
I was driving on the road i was going to apply bright lights when i did so they did not come on my windshield wipers came on try to turn them off they would not do so had no turning signals left or right and could not get the wipers to stop
Automatic headlights turn off when driving. It has happened twice now. If driver doesn't react quickly and turn lights from automatic on to manual on there could be an accident.
This is my 7th chrysler or dodge minivan - and i love them. I searched for 6 months to find the model/color/features i wanted before finding this particular vehicle. I was thrilled that it had all the options i wanted - highest on my list is the 'blind spot sensors' as i do a lot of highway driving with kids in the car on busy michigan highways.a few weeks ago the sensors would 'stick' on, but after restarting the van it they would work properly for a while, and then 'stick' on again.now they are always on - making an extremely expensive safety feature option useless as i have had to turn them off to stop the constant chiming and for the sensor lights in my side-view mirrors to be off.i have looked all over the internet and apparently this is an extremely common issue. Where can i get serious safety this issue fixed?as it is apparently some design flaw i do not believe *i* should be responsible for paying for these repairs and if it cannot be fixed i should be reimbursed the sticker cost of this feature as it cannot be used!
Chrysler town and country would not start.i put the key in the ignition, turned it on, the van would not start however windows would roll down and radio would play.replaced the battery and issue remained.would stop to get gas a d when. I got back in the van it would not start.this happened several times.one minute it ran just fine and next thing you know it wouldn't start. Leaving me stranded with my 3 kids numerous times.took it to a dealership and had to pay to replace the tipm.now there are issues with the rear ac.it works when it wants to.some days it works just fine and other days it doesnt.it is currently in the shop to have this issue resolved. I have videos of exactly what happened at the gas stations when we were stranded.the video shows my husband putting the key in and the car not starting.
My car was working fine before the the incident that i had was in the family dollar i was as doing some shopping when i was done i went to my car i put the key in the ignition on and i turn the car there was no sound or any power so i call the towing company to take the car to my house when i reach my house and call a friend that he is a mechanic to check on my car and he told me that the battery of the car was drain so i took the battery out and took it to closes autozone hwy 27 haines city fl i took my old battery to the autozone but the new battery was going to cost me round 230 dollars i had no other choice that to buy it then i went back home my friend the mechanic put the new battery in drove the car to the same autozone the same day to do a quick check up on the alternator so they did the check up and the alternator was going bad also so i bought a new alternator that cost me 170 dollars having this problem with almost a brand new car it got me upset i never went to the dealer to complain so 2 weeks pass coming out from my house i turn the ignition and the car didn't wanna start so i ask one of my neighbors to do a quick battery jump when so i took my car to the autozone since i have warranty on the 2 items they have me new alternator and battery again i took it to the mechanic and more money to spend also themechanic told me that it might have some electrical issues inside the car so the mechanic replace again the alternator and battery now the car is running good for now a week pass and leaving home went into my car try to start my car and it took a while to start it sound it like a choke it took me almost 5 times before the car starts so i took the car to the mechanic and the mechanic told me that the fuel pump is going bad and it needed to be replace i spend almost 400 for 2 things now i got to spend more money for a fuel pump this is nonsense.
The contact owns a 2012 chrysler town and country. The contact stated his fog lights failed. The vehicle was taken to the dealer. The technician was unable to determine what caused the failure but stated that the fog lights needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 44,000, and the current mileage was 44,500.
My wife was driving the vehicle at night on a two-lane highway when all of the lights went out and she could not see the road.she was able to get the van stopped in the roadway as there was no other traffic at the time.when she opened the door to see of the dome light would come on, the lights came back on and she was able to get back home.had there been more traffic, it would have been a much more dangerous situation.
Headlamps are extreamly high off road when on high beam.chrysler tells me there is no fix it is a single unit system and in order to lower the high beams they also will lower low beams.when they adj high beams i lose my low beams and they are so low i have no night vision on low beam they stop about 35 feet in front of the vehicle and go no farther due to them being adjusted extreamly low.i can not drive the vehicle at night time.the dealer agrees with me that the headlamps are out of adjustment and that they have had 5/6 new cars owner complain about the headlamps but there is nothing they can do about it. They advised me the headlamps are hight and at five feets from the vehical they they test 12" high so at 100 feet they are in the trees.....the vehical is unsafe to drive at night i have been told there is nothing that can be done.i have had this vehicle to two dealerships for a total of 3 times and the headlamps are still unsafe at this time.
I would like to file a complaint and have a inquiry opened about achrysler and faulty safety device blind spot detection system on one of theirvehicles that fails repeatedly time and time again but doesn't have a companyrecall. I have a active case open with chrysler and have tried to get them toreview this safety feature that fails without notice on perfect mint conditionsvehicles chrysler town and country minivans. There a very numerous cases ofthis that has a price tag that is extremely expensive for the part in the car.two 3" x 3" plastic boxes are over $1100 each and will not work if one fails soboth have to be replaced at the same time causing a $2200-$3000 expenditure arevery limited mileage on the vehicle.
The contact owns a 2012 chrysler town and country. The vehicle was taken to an independent mechanic, who stated that both fog light lens and attached wiring were burned. There were no visible flames. The vehicle was repaired but the failure recurred.the manufacturer was notified of the defect. The approximate failure mileage was 44,000. Updated 8/29/2017
On january 30th, 2019 i was driving on the highway going 70 mph at 630pm when my headlights turned off. I pulled into a parking lot and turned the headlight knob from auto to manual and manual worked but auto did not. I let the car sit while i was at my son's doctor's appointment. When we came out and i started the car, the headlights in auto position worked while driving back home until i was about 10 minutes away from my house and in the city. The next day while driving to work at 715 am, the auto lights turned off again then back on then back off again. When heading to the store that evening, they cut off again. The dash light to show lights were on turned off as well. This is very dangerous and a safety hazard for all vehicals on the road.
This car is needcamshafts, gaskets and valve arms in both side plus more the car only has 64,000 i put only 18,000 in 2 years keep the car up to date with oil change been complaining since day one that something is wrong with the car had a diagnostic by one chrysler dealer paid by the private dealer i bought the car from and cut not find anything wrong with it after a year of it the car need camshafts, valve arms in both sides and gaskets for a cost of 1,100. One of the parts was under guarantee by chrysler like the left side butnot the right side.
Faulty tipm identified after several years of problems. Most serious problem occurred when the vehicle stalled on thefreeway during rush hour traffic. Vehicle speed dropped immediately, with no warning, from 70 mph to 25 mph. Vehicle would not shift, and speed would not increase. Power steering went out, and it was very difficult to maneuver the vehicle across four lanes of heavy traffic (with my children inside) and coast to a safe location where a tow truck was called, and vehicle was taken to dealership for repair. This was the most serious of several problems- all of which appear to point to a faulty tipm. Other problems include faulty turn signals, windows that will not open, rear fan that turns on and off by itself, difficulty shifting, difficulty starting, and drained batteries. Repairs and replacements include solenoid pack replacement, transmission overhaul, battery replacement, power module replacement, blower motor replacement- finally leading to tipm replacement.
I was driving on john r rd. In troy, mi at approximately 5:45 p.m. On 12/19/13 when my headlights that were set on auto suddenly went out and stayed off.it was totally dark at that time.the lights did work manually.i have had multiple incidents since than including one at 70 mph on the expressway.prior to this i have had a lot of irregular problems with the automatic lights turning on.i have taken the car to the dealer but they have been unable to determine the problem.
The contact owns a 2012 chrysler town and country. The vehicle was taken to an independent mechanic, who stated that both fog light lens and attached wiring were burned. There were no visible flames. The vehicle was repaired but the failure recurred.the manufacturer was notified of the defect. The approximate failure mileage was 44,000. Updated 8/29/2017
The contact owns a 2012 chrysler town and country. The contact stated his fog lights failed. The vehicle was taken to the dealer. The technician was unable to determine what caused the failure but stated that the fog lights needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 44,000, and the current mileage was 44,500.
The contact owns a 2012 chrysler town and country. The contact stated that the vehicle lane departure system, navigational system, and the rear back up camera failed. A few weeks later, the contact noticed smoke coming from the rear passenger side tail light. The vehicle was taken to kimberly car city (625 w kimberly road, davenport, ia 52806, (563) 391-8300) where it was diagnosed that the rear bumper, modules, and wiring harness caught fire due to water exposure. The vehicle was not repaired. The manufacturer was made aware of the failure. A chrysler engineer inspected the vehicle and concluded that the failure was not due to a manufacturer defect. The manufacturer provided case number: cair31876429. The failure mileage was 83,000.
The contact owns a 2012 chrysler town and country. The contact stated that the turn signal indicators on the side mirrors failed. The vehicle was taken to a dealer where the technician diagnosed that the blind spot module was broken. The vehicle was repaired. The manufacturer was made awarefailure. The failure mileage was 50,400. The current mileage was 52,000.updated 08/11/14*lj updated 08/12/2014
The contact owns a 2012 chrysler town and country. The contact stated that the vehicle lane departure system, navigational system, and the rear back up camera failed. A few weeks later, the contact noticed smoke coming from the rear passenger side tail light. The vehicle was taken to kimberly car city (625 w kimberly road, davenport, ia 52806, (563) 391-8300) where it was diagnosed that the rear bumper, modules, and wiring harness caught fire due to water exposure. The vehicle was not repaired. The manufacturer was made aware of the failure. A chrysler engineer inspected the vehicle and concluded that the failure was not due to a manufacturer defect. The manufacturer provided case number: cair31876429. The failure mileage was 83,000.
The contact owns a 2012 chrysler town and country. The contact stated that the vehicle would fail to start and would stall while driving various speeds. The vehicle was taken to r & t motors (9651 bissonnet st, houston, tx 77036, (713) 772-4505) where it was diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and did not assist. The contact stated that the failure was similar to nhtsa action number: dp14004 (electrical system). The vin was unknown. The failure mileage was 99,000.
My car was working fine before the the incident that i had was in the family dollar i was as doing some shopping when i was done i went to my car i put the key in the ignition on and i turn the car there was no sound or any power so i call the towing company to take the car to my house when i reach my house and call a friend that he is a mechanic to check on my car and he told me that the battery of the car was drain so i took the battery out and took it to closes autozone hwy 27 haines city fl i took my old battery to the autozone but the new battery was going to cost me round 230 dollars i had no other choice that to buy it then i went back home my friend the mechanic put the new battery in drove the car to the same autozone the same day to do a quick check up on the alternator so they did the check up and the alternator was going bad also so i bought a new alternator that cost me 170 dollars having this problem with almost a brand new car it got me upset i never went to the dealer to complain so 2 weeks pass coming out from my house i turn the ignition and the car didn't wanna start so i ask one of my neighbors to do a quick battery jump when so i took my car to the autozone since i have warranty on the 2 items they have me new alternator and battery again i took it to the mechanic and more money to spend also themechanic told me that it might have some electrical issues inside the car so the mechanic replace again the alternator and battery now the car is running good for now a week pass and leaving home went into my car try to start my car and it took a while to start it sound it like a choke it took me almost 5 times before the car starts so i took the car to the mechanic and the mechanic told me that the fuel pump is going bad and it needed to be replace i spend almost 400 for 2 things now i got to spend more money for a fuel pump this is nonsense.
I work at a used car dealership we have had 3 town and country minivans with a 3.6 liter engine where the fuel feed line comes off the fuel rail we have ckd with chrysler and no recalls yet.
Fuel pump won't turn off after turning engine off.drains battery completely.tipm is to blame.read the other comments or look into the lawsuits.this affects all chrysler vehicles with the pentastar enigne.
My town and country speeds up automatically on occasion. I feel the accelerator drop down from my foot. The cruise control is not on, i never use it. It is do bad i i am looking for places to run the car off of the road if necessary. I have had my car into the dealership twice and was treated like a dumb woman and told that it can not happen. I have less then 30,000 miles on it.
A month after buying the van, it started cutting off while driving causing it to be almost impossible to steer. Luckily i was where i could pull over every time.it was taken to the dealership and they couldn't find anything wrong. Another time it did it my husband took it back for a recall part but they told us that part had nothing to do with it cutting off. The most serious time occurred on 4/29/14 during rush hour 5:00 pm)getting on i85 in gastonia, nc merging onto i85 and the van cut off. I couldn't have been going over 25 miles and everything shut down. I was lucky to get it in the emergency lane. I have never been so scared in all my life. I had my daughter/granddaughter screaming/crying. No way any of us would have survived if i had made it to the inner lane.this time a new light came on the dash.told it was a throttle light, many attempts to start the van, it didn't start. I called lake norman (bought there)and was told there's a place in gastonia. I called and explained what happened and asked for a tow truck.the van was towed to gastonia chrysler. The service tech tried to start it with no luck. He said was better then it starting and resetting everything. He called the next day and everything was reading right on his machines. He told me he was going to drop the gas tank and take the fuel pump out. When he ran it this time the fuel pump had no fuel pressure. He also said there was no gas, in which i had a little over a quarter of a tank on the fuel gauge. He said fuel pump was defective. Replaced it at $777.92. It is sept and starting it again the jerking like the engine and transmission is gonna fall out. This van engines were recalled for debris in engine thruoct 2011. My engine was built in nov. Engine needs replaced. Now my stereo turns off and fuses are good.please help, i see other recalls on chryslers with similar problems.
The van would not crank when i got ready to leave work. I waited a bit, put my halo charger on it and it cranked. The next morning it would not crank. It would turn over but not start. We had it towed to a mechanic who kept it for 4 days and told us we needed to take it to the dealer. We were told that it was the tipm, $1600 to replace, but $400 to do a bypass.
Dealer identified as failed fuel pump relay integrated in total integrated power module (tipm) which is the problem recalled in r09/nhtsa 15v-115 the 2012/2013 durango and grand cherokee series and made by same manufacturer. This can cause vehicle to stall while driving or have a non start situation as power is not properly delivered to the fuel pump due to relay failure. This failure occurred in the 2012 town & country model which is not covered under the recall for the same year.
I have been having years of problems with this vehicle. Shortly after purching it in 2015, the climate control unit started (and continues) to turn on randomly whenever it wants to, the a/c stopped working completely, and the blind spot sensors are on 100% of the time. More recently, the vehicle kept having to get jump started every morning for about 2 weeks until finally it wouldn't turn over at all. I have replaced the battery 3 times, the alternator twice (the first time after the vehicle stalling out on a major highway a long way from home), the fuel pump was just replaced, and then i find out from the garage that changed the fuel pump that the tipm needs to be replaced. I am now currently waiting for a new tipm from the dealership. I have been without a vehicle for 3 weeks now as this part is on back order. This vehicle has cost me thousands of dollars in the short time i have owned it and has been very unreliable for me and my family, including 3 children.
In starting van, engine was turning over when key turned but not to the point of running. After 5-8 attempts it would crank and also sputtered in between attempts. Car was stationary. This was a sudden onset of symptoms that happened on vacation. Recogniing we had additional days on our trip plus the ride home, i took to local repair shop. In route, it sputtered like it wanted to quit. The diagnosis was fuel pump and fuel pump relay failed pressure test and diagnosis. I then learn by searching that 2011 vans have been recalled for same issues. With a return home interstate trip of 600 miles,ithankful i had repaired now reading what has happened with the 2011 related accidents and problems.
The tpim is malfunctioning which is not allowing my fuel pump to work. The car would turn over but not start until i tried several times. Now it does not work at all and had to be towed. My mechanic i'm not able to fix this because the part is back ordered including a part to bypass the issue.
While driving vehicle began to act strangely. Windshield wipers running, headlights turned off, vehicle came out of gear, then stalled. Total loss of power while driving down highway with children in vehicle. No lights, no flashers. Instrument panel began to blink. Only way to recover was to pull battery cable and reset computer. Multiple relays inside tipm module chattering while having issue.
Tapping noise coming from top of engine diagnosis multi cam shaft rollers
I had just drove to the store vehicle ran fine. Came out of store and went to start the car. When trying to start the car i notice thestarter trying to turn over but was not starting. I tried starting it 6 time and finally started. I went to auto zone had the check starter system. Battery, alternator and starter passed. Was informed could be bad gas or fuel pump going out. So got gas treatment and after a weekend and half of fuel treatment and change of gas was having same issue. Well this last saturday i went daughter's game and heard what sounds to be an electric motor front under the van driver rear tire. Didn't mind it over the 5 hour game i checked on the van multiple times and the sounds was still there. End up having to get jump started the battery was dead. Was able to get the van home. I got an electrical schematic on the 3.6l engine performance circuit. And come to find out that the fuel relay is inside the tipm. I am able to pull the mac fuse to stop the pump afraid of what this may cause issues with i am disconnecting battery when i get out of van. I contact dealer and told them of my finds and found out not covered. So at this time it is hard to start and fuel pump runs after key is out of ignition.
2018 my vehicle started having a problem where i would turn the key and it would just sit there turning over turning over and turning over without me having to hold the key down and it wouldn't actually startand i was told to wait 30 seconds and start it , it would work but then it stopped happening and was fine.now last week my van started doing it again. I was told again to turn the key without starting it wait 30 seconds and then try to start it it would start after the 4 or 5thtry. And after a couple of tries it would start but then die. Then the next day i tried 12 different times doing this and my van would not start. I had to have it towed to a garage and he hooked it up to two different computers he said he's 99.9% positive that the tipm is bad. He looked up for recalls for the tipm under chrysler and it only shows that there was recalls on jeep grand cherokees some wranglers dodge durangos and dodge grand caravans which i do know that the caravan and the town and country are almost the same i also have seen numerous reports of other people having the same exact problem as i've been having i would like to know why there is not a recall on the chryslers town & country i was told this part will cost me $1,500 to have it fixed.
Car won't start at times, after awhile finally starts, fuel pump will continuously run after car is off. Gets worse with cold weather. It did it a few times after we bought it but we lived in florida and didn't happen again.we moved to tennessee and now its constantly messing up. We replaced the battery and also the electrical body control throttle. Thinking that was it. Later to find out that it maybe the fuel relay. And that dodge durango and jeep and another vehicle was recalled for this same issue and yet chrysler has not recalled the town and country.
My van needs a new tipm. This is a recall for some chrysler vehicles under p54/nhtsa 14v-530. Why does this not include all chrysler vehicles? the van starts intermittently. Sometimes without issue other times takes minutes and several attempts.
When trying to start start button is pushed, van turns over, starts for ~2 seconds and shuts off. Takes several tries to get it to completely start and continue running. Also when turning van off. Push button, van stops running, however, it switches to accessory and takes several times pushing button to switch to off and stay there. Vehicle is on level ground and stationary parked position. This has been going on for a month off and on. Recently the last week.
The vehicle shut off while driving. No error codes or poor running performance. It simply shut down. Has happened a few times. This latest event was on the high way at a high rate of speed. With engine off no airbags, power steering/brakes. Family was in the car. Incredibly dangerous situation.
My car shuts off while in motion.
The contact owns a 2012 chrysler town and country. After the vehicle was turned off, the battery power drained and the vehicle could not be restarted. The vehicle was examined by an independent mechanic who replaced the battery and alternator, but the failure continued. It was later determined that the fuel pump relay remained activated even though the vehicle was turned off and the ignition key was removed from the ignition switch. The vehicle was not repaired. The local dealer (east tennessee dodge, 2774 n. Main st, crossville, tn) was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 140,000.
On 12/12/2015 bought a used 2012 town and country touring l with push-to-start feature, with 40,500 miles. Starting 12/20/2015 i would get in the car, step on brake, push the start button, the engine starts up, and vroom for a couple seconds, then died. If i push the start button again it would try crank all day but would not start. I'd have to foot-off the brake and push start to have it in the off mode, open and close the door to "reset" everything as i just get in the car, and re-try again, and it would start up normally. It was a once a week thing, and now once every couple days.i found a large amount of similar complaints online and all points to the tipm defect.i'm concerned about the issue, in addition to start up, might happen during driving. My car is under extended warranty and i'll have it fixed soon, but i'm concerned about if the replacement would be the same parts that would go bad again in three years.chryslershould issue a recall with a new-and-improved tipm module.
The tipm was replaced by the dealer after the engine stalled (while stationary) and/or would not shut off. Other electrical problems occurred when both sliding side doors would not open or close for a week and then they would work perfectly, then not work.
Car sometimes does not start, takes 4 to 6 times. Engine stalls. New battery could be dead overnight or in a few hours. When this happens doors can not be unlocked, no ligths, no radio, or instrumentation panel. Needs to be jump, then works, but it has been happenning often.
The contact owns a 2012 chrysler town and country. The contact stated that the check fuel cap warning light illuminated on the instrument panel. The contact took the vehicle to the dealer for inspection and was advised that a rodent had eaten through the fuel line and the fuel tank would need to be replaced. The vehicle was repaired but the check engine light was illuminated on the instrument panel after the repairs.the vehicle was taken back to the dealer where they then stated that the fuel tank would need to be replaced a second time because rodents had once again eaten through the fuel lines. The vehicle was not further repaired. The manufacturer was not notified of the failure. The failure mileage was 2,800.
Vehicle wont start until multiple attempts, will stall while driving and fuel pump will continue to deun when the vehicle is shutoff until battery is drained. This has continued to happen daily for a few weeks. Car has died on multiple while driving on busy streets making it impossible to steer. Wont start without multiple attempts in the morning on my way to work and i between short stops after being driven for awhile. Fuel pump will intermittently continue to run after car is off and key is removed both short and long trips, requiring battery cable to be removed. On a number of occassions i have not realized it was running until coming back to vehicle and hearing it, only to find that it has drained the battery to the point that it will not start.
I purchased my vehicle in march of 2016 for the purposes of transporting 2 disabled family members. First, check engine light was coming on and stated that the crankshaft sensor we're not working. When i would drive while driving my vehicle would just shut off i feared getting hit by other vehicles. Then the fuel pump relay would stay on after shutting vehicle off until it would drain the battery. After, now my vehicle cranks but doesn't start at all. This is a hazard and dangerous what i am afraid of is that this is a common issue with these vehicles and the issue has not been looked at by the proper department or authority. I also brought this issue to chrysler where i purchased the vehicle and they said they can not assist with the issue and no recalls have been put in place my vehicle has been parked for 5 months now.
Tipm module has been deemed defective by multiple mechanics. I was informed of an active investigation into this. Van refuses to start. Have not had van running in two months now. Replaced battery and alternator to eliminate those as the problem.
Our vehicle will randomly turn off while driving.this has been happening for over a year.we took our vehicle into the dealership.they looked for codes in the computer to help fix the problem but they said no codes were generated so there was nothing they could do.they suggested, when it happens again, come back to the dealership immediately so they can look for codes.we did this and they found nothing.their next suggestion was to leave the vehicle with them for a couple of weeks so they could drive it and try to see if it would happen while they have it.we did that and they found nothing.their last suggestion was to wait for it to get worse.there is the problem.they are asking us to drive a vehicle that we know shuts down while driving.it has happened while driving on the highway, it has happened while driving on a busy street during rush hour.fortunately, we were able to pull over safely to restart the car.the concern is this situation is so random it may happen when we can't pull over safely and us or somebody else gets hurt.we have looked online and have found that others have experienced similar situations.it is awful that nobody has a way to fix this family vehicle until it gets worse.we feel we are forced now to get rid of this vehicle.
Multiple times the vehicle has stalled and completely shut down while in use.my father had it stall twice while on the freeway at freeway speeds.i have recently had the vehicle stall while idling at stop lights and stop signs when trying to proceed forward.we also had an issue where we took the vehicle out of park and into reverse and using the gas pedal was not propelling the vehicle at a proportional rate - and then when put back in drive the same thing occurred - the vehicle was still running.we had to park, turn it off, and restart the vehicle which cleared the issue in that moment.this is extremely dangerous as the vehicle completely turns off while you are in the middle of using it!we have our babies in these vehicles while we are using them!i have read too many other accounts of this happening to other owners who also are spending thousands of dollars for mechanics to go hunting for solutions - most of which do not work.this is unsafe and needs to be investigated as a larger issue with this vehicle.i'm listing my speed below as 5 mph because that has been a frequent case; however, another driver of the vehicle has experienced this at high speeds previously on my vehicle.
The fuel pump relay is faulty.we have had issues with the vehicle stalling out while driving. Once almost causing an accident. My mechanic said this is an issue with this vehicle. This is the same set up as the jeep grand cherokee and there was a recall issued for that.we took the vehicle to a mechanic and the parts to replace the relay are not available. We do not feel safe to drive the vehicle any more.i believe there should be a recall issued for the safety of owners. My wife was pulling out into traffic when the van completely stalled out while oncoming traffic was approaching. Luckily, she was able to manuver into a turn lane to avoid a collision.we've also had numerous times that it would glitch out while driving but not stall.
Tipm fuel pump relay caused motor stall in front of kindergarden. Luckily at very low speed and my wife was able to stop.the fuel pump relay as part of the tipm is causing starting problems and completely drained battery (fuel pump sometimes does not turn off at nights) as well.
All sorts of electrical issues. Passenger side rear door slides open randomly when starting car or unlocking doors.tailgate opens randomly the same way.tailgate has opened when car was put in reverse to back up. Passenger rear door no longer locks.if car is locked and alarm enabled, that door will still open and alarm goes off. Fuel pump comes on when car is turned off, draining battery and damaging fuel pump.fuel pump shut off while driving down road, and also while sitting at red light, causing car to turn off. Replaced oil sensors, fuel pump, crankshaft sensor; had house of voltage and circuit tests done on vehicle trying to determine root of electrical problems.after 9 months of trying to figure out what is wrong with vehicle and pouring money into it, finally discovered that faulty fuel relays in tipm were common in dodge from 2011-2013. Some models were issued a recall, but not the chrysler town and country.repairing tipms is pricey. Fuel pump issue is now solved but all other electrical issues remain with doors and tailgate.heater has also randomly turned on.rear ac/heat has come on while driving down road even though rear system was turned off.
While in motion on a freeway at freeway speeds my van just stalled. The traction control light came on first and then it just stalled. Luckily i was able to pull over safely. I called for a tow because the van would not start after that, it just kept cranking and would not turn over. The repair shop was able to start it the next day and saw a code p061c. Which means it would be 5 different problems. They are keeping it to drive it and hopefully get it to stall again. This is a major safety issue, what if my kids with with me and we crashed. How many complaints will there be before someone steps in to fix this problem. There have numerous complaints for this same issue. Hopefully something is done before someone dies.
Van has had very few problems, i have reached approximately 190000 miles and started having the stalling while driving issues that others have also reported. There are no indicators or pre warnings on dashand actually takes a few seconds to realize the car has shut off. After it happened the first time, my mechanic suggested to start with a full tune up as no codes were coming up. It has happened twice since. It is a terrifying problem, to just have car stop at random with no warning at any speed. 3 times...1st in motion city street going straight, 2nd time in motion city street right after making a turn, 3rd time on highway slowing down to turn. Why is this not part of the recall r09 for durangos/grand cherokee? i can no longer trust to have my kids in this car that is designed for families...how do i know the replacement parts will be safe?
My car would not start had to jump it.thought battery, no took it to mechanic to diagnose the problem fuel tipm, relay switch. Told chrysler did not recall my vehicle but recalled other vehicles that had the same problem and was built in the same year as mine. Vehicle was stationary the first time.then it stalled out while i was driving. I was turning onto a city street from my residential complex.
Vehicle will not properly start reliably. On many occasions the vehicle will start after a third or fourth attempt. The main concern was that the vehicle stalled as it entered (vehicle was in motion) a busy street. Power steering went out. After coming to a stop the vehicle was restarted by pressing the ignition button. No diagnostics codes were reported when checked at a local repair shop. I asked them to test the tipm and fuel pump relay, and they were able to confirm the issue.
Vehicle has less than 85,000 miles was working fine then few days ago would not start. The starter worked fine but would not turn over. Let it sit for half an hour and it started on first crank so i let is it run for a few minutes. Turned off and left for an hour or so tried again and had to repeat entire process...vehicle was stationary because we're afraid to drive it anywhere. Original owner is in a va healthcare facility and his daughter and me (husband are handling his affairs. Because of that it is my contact info imputed.
1) -stereo and navigation system on end off2) - warning light's turn on on the board and run out of power 0 power3) - injeccion problem
The vehicle does not consistently start and has a chance of failure when in operation.i have the vehicle in a shop and it has been diagnosed as a fuel pump relay that is not consistently receiving power. This has been a well known issue within the tipm system but no recalls are open on this specific vehicle.
Our 2012 chrysler town and country won't start. The dealer said it is a tipm malfunction and fuel pump malfunction. They want to replace them both. They refuse to help us with the repair cost. We are stranded in cancun, mexico.
For the last 18 months i have had to take out my battery every time i turn off my vehicle in order to prevent the battery from dying because the fuel pump relay keeps running when i turn of the car.as a result of the fuel pump relay system not ever turning off when i turn the key to turn the car off, my battery is drained within minutes and the car fails to start until i am able to wait for the tow service to arrive and jumpstart my car.the car also about a week ago just shut off while i was still driving it.this is very concerning for me.i have 2 young children diagnosed with autism and both have history of seizures and this car is unreliable.i have paid thousands of dollars to repair battery and have this car towed until finally learning what the true problem with the vehicle has been.
2012 chrysler town and country purchased second hand at 84.000 miles vehicle started then following at 86,000 miles.lights sensor would activate lights without input from remote or driver. Then the lights stopped sensing when to change and has to be activated in manual. Vehicle windows would not remain up and locked when manually inputted to do so or activated to do so with remote.interior lights would randomly switch on and run the battery dead. This resulted in many jumpstarts.vehicle began to use fuel like 30.00 weekly with normal driving of my family to 30.00 every two to three days with no charge in driving. This increased when the family needs to drive increased to almost 20.00 daily.vehicle would not accelerate on an incline would stay at 30 mph despite you pressing the gas and it woul rev.vehicle would decorate and accelerate on its own merit, one could press the gas and it wouldn't increase going up an incline causing any to maneuver around you to avoid collision and the it would accelerate on its own merit.vehicle lift gate would not remain locked when secured whether by remote or manual. Lift gate also stopped sensing and has almost locked my small disabled a children in between where it closes. Vehicle lights would stop working with sensing in the auto mode. Have to manually use them then internal lights would come in and kill the battery. The signals in the dash had major malfunctions you would get the airbag, check engine and various lights intermittently flashing. The driver side seat would not work as you change a fuse it would blow. The passenger doors would not lock with remote input or manual lock door can open when driving. Rear windows would open on their own merit usually causing animal to get in. The car fuel pump would not stop running until the battery died or the terminal was removed. The screen said display is hot.*dt*tp
The contact owns a 2012 chrysler town and country. The contact stated that the backup camera and blind spot detector were malfunctioning. The contact just purchased the vehicle on april 3, 2019. The dealer (christopher chevrolet buick, 1111 wicker st, ticonderoga, ny 12883, (518) 585-2842) was contacted and stated that they could not assist with the failures. The manufacturer was not notified. The vehicle was not diagnosed or repaired. The contact stated that she had several medical conditions that required her to be able to use the backup camera. The failure mileage was 85,200.
The contact owns a 2012 chrysler town and country. While driving 30 mph, the vehicle's blind spot sensor remained illuminated. The dealer diagnosed that the driver and passenger side blind spot sensors needed to be replaced. The vehicle was repaired by the contact. The manufacturer was aware of the failure. The failure mileage was 40,400.updated 8/10/15the consumer stated the defective part had a section that was melted and could be a potential fire hazard. Updated 11/24/2015
The contact owns a 2012 chrysler town and country. While reversing out of the garage, the driver and passenger side blind spot mirrors failed to function. The vehicle was taken to the dealer where it was diagnosed that the blind spot sensor and the harness switch that controlled the corner vent windows needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
The contact owns a 2012 chrysler town and country. The contact stated that the "blind spot modulator needs service" warning message illuminated. In addition, the blind spot modulator emitted a loud beeping noise that did not allow the contact to hear other vehicle's horns. The contact also stated that the speedometer failed to provide accurate reading levels. The vehicle was taken to a dealer where it was diagnosed that the blind spot modulator sensor was installed in the bumper, which was not the proper placement. The vehicle was not repaired. The approximate failure mileage was 83,000.updated 04/06/16*lj
The contact owns a 2012 chrysler town and country. While parked, the sliding doors independently opened. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 26,000.
The contact owns a 2012 chrysler town and country. While driving at an unknown speed, the rear hatch door kept opening. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 50,000. Consumer stated rear hatch opens randomly. Updated 12/11/18
The contact owns a 2012 chrysler town and country. After the emergency brake was engaged, the cable fractured. As a result, the emergency brake and parking brake became inoperable. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 58,143.
I had a 2005 town and country but had to purchase another car because someone hit my car and totaled it.i purchased the subject vehicle in late 2012.i had to replace the transmission in 2015 and not quite 2 years later, the new rebuilt transmission is slipping.the transmission was replaced by a chrysler dealership.i was on my way to pick up my son.as i increased speed the engine started making a loud whistling noise (kind of).the rpm indicator was going back and forth.going 25 mph it was almost at three.it took a very hard effort to get the car to go 40 mph.
Chrysler is hiding a major problem with their transmission to engine software. The van is unsafe to drive when it hesitates and and then jolts forward. This occurs both when the car is at a dead stop or when changing lanes in heavy traffic. The engine jumps to high rpm when you give it a little gas, but then it does not shift to the proper gear unless you let off of the gas pedal completely. I have been trying to resolve this problem with the dealerships for 3 years. I think they don't know how to fix the problem because chrysler doesn't know. The lurching forward and hesitation between the transmission.and engine rpm is a very serious safety problem!!!!!!.
Started hearing humming from the rear of the vehicle 35-70 mph. Thought it to be tires. Reviewed recalls and found rt rear wheel bearings recall m13 / nhtsa 12v-141 on my model. Called the dealer who said my car not included . $60 check out and $500 repair. Took it to a local garage paid $350 (attached). Called chrysler customer satisfaction,. No willingness to consider assistance. Unprofessional dealer attitude and only a sorry from chrysler.
Oil cooler housing defective cracks under pressure or overheating.driver side power seat failure major safety issues.power train rough shifting.
Driving vehicle 45mph on leveled road, vehicle jolted, engine disabled and shut down in motion on highway causing traffic backup. Try to turn vehicle back on and ignition restart was disabled. Power remained. Neither key or key remote would restart vehicle.
When coming to a stop the engine will shut off indeterminately. Will have to put in park and restart the engine.
The contact owns a 2012 chrysler town and country. The contact stated that while driving at an unknown speed, the speed suddenly reduced and the vehicle stalled. After restarting the engine, the check engine warning light illuminated and the vehicle failed to drive or reverse. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 35,198.
The contact owns a 2012 chrysler town and country. While driving approximately 45 mph, the vehicle independently accelerated to approximately 80 mph without warning. The contact's wife depressed the brake pedal to slow down the vehicle, but it became uncontrollable and would not slow down. The contact reached over and turned off the engine. The vehicle was coasted to the side of the road and restarted after a few minutes; however, the engine rpms immediately increased to 4,000. The contact disconnected the battery and reconnected it after about one minute. The vehicle restarted and the failure did not recur. The failure was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was 63,600. Updated 12/01/15*lj; updated 4/10/18
When traveling to florida from buffalo, the battery light on the dash came on just outside of orlando,florida. It slowing started to affect the vehiclewith the transmission not shifting and resulted in the engine running at 5000 rpm just to maintain 55 mph in a construction zone with no pull off to safely leave the highway.the battery finally died when we reached our destination and it was the alternator that had malfunctioned.the temperature that day was over 100 f.it could have caused an accident had i not overworked the engine.
My van has only 36,714 miles on it and i had to replace the right front wheel bearing costing $496.24 today. I have heard of a wheel bearing issue recall involving 2012 town and country vans. Is my van a part of this recall?
When backing up i came to a stop. I shifted from reverse to drive. The van felt like it was hit from behind. Something in the transmission causes a hard bang. This happens about 40% of the time. I had it into 2 chrysler dealers and they say it is normal. They reprogrammed the computer several times to no avail.
This car is needcamshafts, gaskets and valve arms in both side plus more the car only has 64,000 i put only 18,000 in 2 years keep the car up to date with oil change been complaining since day one that something is wrong with the car had a diagnostic by one chrysler dealer paid by the private dealer i bought the car from and cut not find anything wrong with it after a year of it the car need camshafts, valve arms in both sides and gaskets for a cost of 1,100. One of the parts was under guarantee by chrysler like the left side butnot the right side.
Error code p083b
Engine shuts off while driving and all electrical goes out while driving. Typically van restarts fine but does it again while driving.
Front pump in transmission failed. Van will not drive.also have keep replacing sway bar end links, for years since new. Had to replace rear wheel hubs due to bearing failure.
Transmission intermittently locks into 2nd gear and will not shift up or down until vehicle is restarted. This issue has happened approximately 45 times in the last 6 months with the cold months of december and january each having 10 instances.this problem happens just after starting vehicle and putting into drive. The vehicle may thunk or lurch forward just after starting motion which indicates the transmission has malfunctioned.there are no codes thrown to the tcm. If it does not happen in the 1st 30 seconds it will not happen.manufacturer has not fixed the problem as they cannot duplicate but it is so intermittent that they will never be able to duplicate.dealer seems unwilling to discover what the problem is.dealer states manufacturer has no records of such an issue while there are many on the internet who have had the same of similar issues.vehicle has been into the dealer multiple times with same result.first visit the dealer replaced a cylinder head for a known cylinder#2 misfire issue.
Fly wheel flex plateit was a sound like marbles rattling in a tin can at idle and at low speed .it wound up being the fly wheel / flex plate cracking all around the bolt pattern. My mechanic found and repaired it before it blew apart.
My car start but don't run . Some vehicles has this problem and they say that is the tipm module. I wish to know if there is a safety recall for this
Out of the blue one day, i was hearing a clanging when my car was idling but when i gave it gas the noice seemed to stop. Several different auto shops told me it was the engine gone bad. I found a shop that went a little further in checking and found that my "flywheel " was broke. The inner circle had just cracked completely out of the outer circle, which is very odd because it is a complete solid piece. I did not have any accidendents or blows to the vechicle so its a big surprise that it happened.
1 week after i bought my van the car started vibrating when the vehicle was stopped (waiting at the light). I went to the dealer to ask them if there was a recall for this problem they first say that there was no problem and then i read that there was a recall for some vehicles having debris on the engines, so they replaced half of the heads in the engine. The vehicle stopped vibrating, but then i notice that when speeding or slowing down the vehicle does not responds to the change in gears or isn?t accelerating like it should. Also while coming to a stop the transmission would not downshift causing the car to lunge forward. It would vibrate when coming to stop.
The transmission on this vehicle has started slipping at 94000 miles. I noticed it happens when taking off.
The contact owns a 2012 chrysler town and country. While driving 50-70 mph, the vehicle stalled. The vehicle was restarted after 20 minutes and was able to function normally. The vehicle was taken to autoworld dodge chrysler jeep ram (1370 auto center dr, petaluma, ca 94952, (707) 762-2712) to be diagnosed, but the cause of the failure could not be determined. The failure recurred. The vehicle was not taken back to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 109,000.
While vehicle was being driven on neighborhood street, approx 25mph it lost transmission engagement and the engine began to rev, the vehicle then came to a screeching halt and would not move. Vehicle was turned off and then started again, moving from park, the transmission would not engage. Told by mechanic that transmission needs to be replaced due to complete failure
At 106000 miles, the transmission went out making a loud noise.according to the mechanic making the repair, the parts inside the transmission were completely disintegrated.
Car will be moving and automatically shift to a different gear and something going on electrically with car. As well it shakes a great deal
There was a recall on the rear quarter vent window switch. This caused an electrical fire inside my van causing all of the windows and electric doors to cease opening, literally trapping my then 3 year old twins inside the van on 11/30/16. Supposedly fixed only to have it happen again 8/31/17. The second issue involves a recall on the powertrain control module when the van was brand new. It had to have reprogramming of software because of poor shift quality.this was done on 1/1/12. The last almost 2 years of my life have revolved around this issue. My van frequently thinks it's stuck in reverse when it is actually in park so it won't start. This can go on for days. It was brought to the dealership on 10/18/16, 11/3/16, 11/30/16, and again on 8/31/17 all for this exact reason. I have numerous time stamped pictures from the 9 month gap that i stopped bringing it in to show it was still doing it. I didn't bring it in, however because the issue was never resolved because no code came up. This time chrysler has came up with 8 things that it is but they are waiting on the back ordered powertrain module to complete the last of the 8 items. In the meantime they are making me pay over $1000 out of pocket for a rental i can't afford. The first time the electrical fire happened i was driving on the express way in an ice storm with my children and dog where there were no exits. The second time it happened,i was driving with the girl i babysit on a 50mph road. When the car thinls it's in reverse, it sometimes happens when i am in the pickup line at school causing other parents tp get angry when i am blocking everyone. Sometimes i go to start my car and it's fine, other days or minutes it thinks it's in reverse. It has been the bain of my existence. No inspection, ro with complaint of "vehicle filled with smoke":1/11/2016, p25 open at the time of the event updated 7/23/18
The contact owns a 2012 chrysler town and country. While driving 30 to 40 mph, the vehicle stalled without warning. The failure was experienced numerous times. The contact was able to restart the engine. The contact also stated that the engine computer failed, which caused the transmission to downshift. The engine computer failure was experienced numerous times. The vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer was not contacted. The contact also stated that the alternator, battery, and psc and asd relays were replaced by the contact and an independent mechanic; however, the failure was not corrected. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 120,000.
In march 2018, i went to put 7 passengers in my van and the passenger (a child) on the passenger side, third row, outboard seat informed me there was no buckle in that seating position.upon further inspection i noticed there indeed was no buckle, just a piece of metal sticking up where the buckle should be.i contacted the dealer where i purchased the vehicle (i purchased it in november 2017 used) who informed me that i would need to wait until they were able to locate one.they never called back.i went to my local dealer where i was able to purchase the replacement buckle for around $50; but was informed i would have to pay an additional $120+ for the buckle to be installed.i have tried to research how to replace the buckle myself, but only found other frustrated chrysler/dodge van owners with the same issues! i contacted chrysler today (5/16/18) and spoke to "nick" who informed me that there was nothing chrysler would be able to do for me because the car has more than 36,000 miles and i purchased it used.i voiced my concerns about this being a safety issue that chrysler needs to investigate as it will eventually lead to the death or serious injury of and individual and that seatbelts should last the lifetime of the vehicle, not just 36,000 miles!i was told again, there was nothing they could do and the call was ended.
2012 chrysler town & country.consumer writes in regards to fraying passenger seat belt .*ldthe consumer stated the seat belt was barely used. The failure was repaired. The consumer requested to be reimbursed. Updated 10/10/2017
Driver's seat belt that is anchored to the seat (or car frame?) on the left side of driver came out when driver turned to look over shoulder.the seat belt is intact but whatever anchors it to the car somehow released the seat belt. The vehicle was in motion and on a city street at the time.
An oncoming driver failed to yield to oncoming traffic (me) before turning left. We narrowly avoided an accident, but when i braked hard and swerved, both of the seat belts in the third row holding my children's car seats came undone. (both children still use the five-point harness while in their seats.) one child (still strapped into her car seat) flew into the back of the front passenger seat and the other child (also still strapped into her car seat) flew into the back of the middle row seat directly in front of her.
The contact owns a 2012 chrysler town and country. While removing the child safety seat from the vehicle, it was discovered that the rear passenger seat belt ripped and tore from the safety seat being secured to the rear seat. The cause of the failure was not diagnosed. The manufacturer was not notified. The failure mileage was 42,000.
Takata recall- while driving this afternoon my children called, from the second and third row seats, that the seat belts had ripped. Upon stopping i went to inspect the seat belts and saw that two of the seat belts had tears and one was completely severed.
I recently purchased a used 2012 (09/11 production date) chrysler town 7 country touring, van, it had 063,200.0 miles when received. Purchased from a honest and reputable local used car dealer. (it was a new car trade in from a dealer 45 miles away) after driving the van for aprox. 300 miles the air bag light in the dash came on and would not reset or go out. The dealer tried to clear the code but could not. They determined that it was something related to the drivers seat.at their recommendation i took the van to the local chrysler/jeep/ram dealer to be checked. The dealer charged $95.00 to check it and said that there is a short in the drivers head rest which is non-repairable and will cost $725.00 (plus the $95.00 charge) to replace the head rest. This safety system failure is not covered by the factory after the 36/36 is expired. I called the chrysler factory information line and was again told that this safety system failure is not covered by chrysler.in researching this issue i have seen that chrysler has had at least 840,000 recalls involving head rests. How can i get chrysler to repair this serious problem.the dealer and chrysler said that the srs/air bags will not work if the light is on.this means i have no air bag function should i be involved in an accident. I am very concerned and feel that a serious safety system failure like this should be a factory covered repair for at least 150,000 miles.i have been denied the repair by chrysler, regardless of the potential for serious injury or death if involved in an accident when the srs system will not work.i am a disabled veteran and need this van for transportation.
Middlefold& store seat does not release to collapse into the floor behind driver. The release won't work. Prior to current problem seat didn't go into store position with out a fight.the 3rd row fold down seat, (double seat), retractable leg locks won't fold down in the floor position. They stick up in the air. The cable mechanize attached to a plasticpiece that holds cable in placecame apart while folding seat down for storage.the plastic part has a crack in it where cable broke through. The car was stationary in the driveway and we were cleaning the car.
2012 chrysler town & country (rental).consumer writes in regards to rental vehicle sliding door & passenger seats malfunction.the consumer stated the sliding doors just behind the front doors were electronically operated. There were 2 occasions where the consumer's husband and a teen-aged driver inadvertently had their hand on the car frame, and when the button was pushed to close the door, it did not stop, when it hit their hands. It kept moving and mashed their hands between the moving door and door frame. The injuries were not severe. However, a safety switch is needed to stop the door. A much bigger problem, however, was found in the second row of the seat, just behind the front seat. The consumer stated she and her husband were sitting in the seats, and decided to take a nap. When she went to re-position the seat, to its upright position, she turned sideways to pull the lever on the side, but when she pulled it, the entire back rest assembly slammed her forward with considerable impact. At the same time, the head rest atop the back rest slammed forward with much more impact and it hit her in the back of the head.
1) the third row pier folding seats have twice been inadvertently activated by a child touching the button, and narrowly escaping being crushed by the folding seat.also, the seat jammed in the half folded position and the dealership wanted $2600+ to fix it.the power folding seats are a death trap if someone cannot get out of the way when the button has been activated. 2) twice now, the electrical system has been flashing random codes- the tire pressure gauge when the tire pressure is fine, the abs and traction light, and also weird mini rough idles at very low speeds in heavy traffic.it is a repeat problem that the shop seems to only temporarily fix.
The contact owns a 2012 chrysler town and country. The contact was driving 25 mph with a passenger seated in the second row passenger seat. That passenger activated the lever which would fold down the second row seating and became stuck between the seats as they were folding. The contact stopped the vehicle and removed the passenger that was stuck between the seats. The vehicle was taken to an authorized dealer and they were unable to diagnose a failure. The vehicle was not repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 500. Updated 04/11/12*lj
Upper top engine camshaft rollers are defective also electronica fuel injection problems followed by faulty dash temperature gauge also driver side seat has a defective left side motor with faulty seat belt holder
Oil cooler housing defective cracks under pressure or overheating.driver side power seat failure major safety issues.power train rough shifting.
Front passenger seat belt keeps jamming and now can't even connect belt into the locking part
While parked in our driveway, ignotion/accessory off, with the 3rd row seats stowed, and the second row door switch disabled, my wife and i were attaching and adjusting a child safety seat in the 2nd row right side. Our 2 year old grandaughter was playing in the back, the back door was open. I went in the house for a moment, upon returning i learned that our grandaughter had gotten pinned between a deploying left side third row seat and a small cooler we had in the back of the van. My wife heard her say "help me" and was able to pull her out of the way. If grandma had not been close enough to effect a rescue it may have been catastrophic. The seat jammed itself against the cooler and the second row seat. One leg locked into the floor the other was "pinned" in a folded backward postion. The seat was not safely usable. I immediately called chrysler, i was told i would hear back, i have not. It was a saturday and i really needed the seat to be usable. I went to the dealer, my sales rep was able to pull the "pinned" leg back into position (it took significant application of strength), following which, the seat operated normally.since that occurance there have been two occurrances of accidental 3rd row seat deployment while loading or unloading the van. The controls are easy to bump with ones elbow.the seats deploy under far too great of force to be safe. There is no lockout for the controls. There is no "cancel". The controls are active when the vehicle is in park and the back door is open. While demonstrating the problems to the dealer, the right side 3rd row seat damaged itself beyond simple repair requiring parts to be ordered. It is scheduled for repair. Chrysler maintains that the system is safe.
The contact owns a 2012 chrysler town and country. While the vehicle was parked, the push to start button was depressed and the vehicle was shifted into reverse. Suddenly, the vehicle stalled and rolled backwards. The contact activated the emergency brake and shut off the vehicle. The vehicle was restarted. The vehicle was not diagnosed or repaired. The failure occurred intermittently. The approximate failure mileage was 37,000.
The brake lights on the drivers side failed.these lights are led lights and meant to last the life of the vehicle.they cannot be changed like a standard brake light.this is a safety hazard when stopping or driving at night.
We purchased this vehicle at carmax in calfornia, right before christmas of2014 we had the brakes replaced and rotors.2015 of august we had to have the front brakes replaced.not it is 2016 october and my front brakes (right side mostly)is squeaking again.we own a chrysler 300 srt8 and a tahoe, my tahoe of which i had since 2005, has only had 2 brake replacements.i feel there is some other issue with this vehicle and no one is looking into it.there is something defective.and i think it is very dangerous.on top of that my airbag lights continuously go off and on and currently has stayed on, and will not turn off.
This car was a new purchase, and already had 5000 miles on it. ( it was a demo car at dealership). After 17k miles ( 22k total), brakes started smelling of burning parts. When i had to stop at an intersection, car simply would not stop. Thankfully, there was no accident or injuries. Chrysler mentions that this was due to driving habit, and will not take any responsibility. I have been driving for 18 years in total, and never had this issue in any of my other cars.
Alternator went out at 86k.known issue with exact same part # on other chrysler products have been recalled.van is in the shop now getting a $480 replacement installed plus 1.2 hours of labor for a part that if on another vehicle would be covered under an existing recall.
When i start the car it will run fine and then the ignition switch will turn off leaving me with steering and braking power dead. Sometimes i will try to start the car and it will not start and the starter will just keep going so the only way i can get the starter to stop is to put it in drive. This has happened several times and fortunately i was driving at low speed or stopped. Had it happened at higher speeds or on the freeway, it could have resulted in a deadly crash. I took it into the dealer and they said it was a defective ignition switch and replaced the switch. So far the problem has not recurred. My complaint is also that i have asked the dealer and chrysler motors for reimbursement, $450.00 and so far they have refused because it was not an item on their recall list and i was out of warranty on mileage. I know that chrysler has known about defective ignition switches for several years so why have they not notified owners. This is a very dangerous problem, like gm had.
The contact owns a 2012 chrysler town and country. The contact stated that while driving 10-25 mph, a squishing sound was heard when the brake pedal was depressed. The abs and traction control warning lights were illuminated. The vehicle was taken to truck farm of easley (296 calhoun memorial hwy, easley, sc 29640, (864) 220-1811) however, the mechanic was unable to duplicate the failure. The vehicle was taken back to the dealer and the contact was informed that the battery terminal was loosened, the brake valve and brake booster wire were eaten by rodents. The vehicle was repaired. The manufacturer was contacted and informed of the failure. The contact was informed that the repairs were not covered under warranty. The approximate failure mileage was 126,000.
The contact owns a 2012 chrysler town and country. The contact stated that a loud noise emitted from the rear of the vehicle. Also, the contact mentioned that the rear driver's side brakes were wearing prematurely. The vehicle was not inspected or diagnosed. The manufacturer was notified of the failure. The approximate failure mileage was 18,000.
Premature wear of brake's rotors and calipers along with pads both back and frontat 65,571 mi. ( $859.95) and 67,283 mi. ( $902.16)respectively. Pads maybe;but not the rotors and calipers with mostly non braking highway miles traveling between maine & florida.
Grinding coming from rear wheels. Attempted to remove wheel on passenger side 1 lug nut broke. Dealership claimed to attempted to remove by drilling it out, but claimed couldn't because heat had been applied. I never took it anywhere nor applied heat. Took it some where to have taken off. Turns out i had to replaced rear brake pads and rotors. Funny how theres a hub issue on some town and country but not mine. They didn't think the lug nut was a defect. I've never seen one break where the cover of the lug not tears off. Then the sides of the lug break off leaving the base of the lug. After driving the van prior to replacement of parts you could feel the heat coming off of the wheels. Possibly, could that have been the heat that caused the lug not to be able to have been drilled out like the dealership attempted. After several searches of the internet i have seen that i am not the only one unhappy with all of the other issues with this chrysler product or the dealerships selling them.
Traction control light came on and engine shut off while driving around 30 miles per hour after just starting about 20 minutes after shut off and listening to radio with key in accessory position lost brakes and steering.traction control would not come back on till i stopped 10 miles after restarting and turned off. Only came back on with engine not on.
While traveling in the midwest, cleveland, ohio, my check engine light came on while driving. I tried waiting a couple of gas tanks to see if it would turn off automatically. It did not. I was scheduled to leave cleveland, ohio and drive back to mobile, alabama with my grandson and daughter the weekend of dec. 10, 2015, i felt it was prudent to have the van looked at for the check engine light problem. I took the van into washington and lee service on dec. 8, 2015. They diagnosed the problem as a fouled ignition coil, and replaced the coil, all the spark plugs and a gasket. I retrieved my car on dec. 10, 2015 in the early afternoon. That same evening, the check engine light came back on, so i returned the van to them. I received a call midafternoon that i needed to take the car to a dealer for service, which is when i found out about the service bulletin regarding the engine. I dropped the car off at deacon's chrysler jeep in cleveland, ohio on december 10, 2015 and picked it up on december 14, 2015 at approx. 6 pm. This necessitated finding a hotel room for the duration. In addition, i needed to secure transportation. I picked up the car too late to leave that day and had to stay until the morning of dec. 15, 2015. Upon returning to mobile, alabama, the van began t shudder and shake when braking. This has happened before and our mechanic performed the repairs.my husband decided to check on the nhtsa site to see if there were any other defects in the van that consumers were not notified of. We took the van to the autonation chrysler dodge, where we originally purchased the vehicle. The dealer determined that the repair did not fall under the service bulletin. I dispute that, the service bulletin specifically states that the front rotor and pads are part of the problem.
At only 20087 miles had to have rear brake pads replaced and rotors turned poor quality materials must have been used to require this service at this low mileage have had several other vehicles over the years andthose brakes lasted atleast 40000 miles.
I got into a car accident hit from side my car sustained over 5,000 of damage my children and i were in the car at the time the airbags did not deploy. I reported this to chrysler they just advised me to go to dealer to have airbags checked. Never offered to do any further inquiry. Currently, my van starts at times and at others does not my new battery which was costly continues to be drained i called chrysler they said it would cost 145. Just to diagnose the problem i don't have that kind of money available to check the car i said to the service dept. "you know these vans are experiencing these problems yet you still charge me so much to have a known problem checked?" they said yes do you want to make an apt.? of course i did not.
Rear brakes have been replaced multiple times. 5 sets of pads, new caliper at 35000 miles and new rotors. Even after replacing everything but one rear caliper it still sticks and has a burning smell with all new parts on driver side. Brakes on this van are absolute garbage and chrysler needs a recall on these brakes and parts.
2012 chrysler town & country.consumer writes in regards to rear brake problems.the consumer stated the problem was the rear brakes wearing out before or at the same time as the front brakes. The rear calipers failed and caused the rear pads to become metal-to-metal and locked up the rotors.updated 10/01/14
2012 chrysler town & country.consumer writes in regards to vehicle brake problems.the consumer experienced a heavy vibration and a roaring sound, when braking from highway speeds. The service dept. Stated the rotors were out-of-round. The service dept. Resurfaced the front and rear rotors. Four months later, the consumer experienced the same issue with the brakes. The service dept. Resurfaced the rear rotors and replaced the rear brakes. Three months later, the consumer experienced the same brake failure.the serviced recommended all new rotors, front and back. However, the consumer declined the repair. The service dept replaced the rotors at no charge, but the consumer had to pay for the parts.
The vehicle shut off while driving. No error codes or poor running performance. It simply shut down. Has happened a few times. This latest event was on the high way at a high rate of speed. With engine off no airbags, power steering/brakes. Family was in the car. Incredibly dangerous situation.
Traction control light came on and engine shut off while driving around 30 miles per hour after just starting about 20 minutes after shut off and listening to radio with key in accessory position lost brakes and steering.traction control would not come back on till i stopped 10 miles after restarting and turned off. Only came back on with engine not on.
Vehicle shuts off while driving shutting down all power controls
While driving at various speeds the van will shut off we will lose power steering and brakes you lose all power as if the key is off,i will jiggle the key and it will start back up or it will power up, you shift into nuetral and turn the key and start back up it is intermittent and it could happen while driving slow or driving 70mph down the highway.
When driving the vehicle this morning at approximately 7 a.m. Period on major road in lake orion michigan when driving in approximately 40 miles per hour. The car shut down, turned off. Steering wheel locked up. While daughter was in the car also. Had to pull off in the middle of the major road. No codes appeared on the dash. Full tank of gas. Just had the oil changed the day before. At friendly chevrolet in lapeer michigan. Already notified the dealership. They advised with no codes not sure if they can help out at all. They were very helpful though. And courteous.
The contact owns a 2012 chrysler town and country. While the vehicle was parked, the push to start button was depressed and the vehicle was shifted into reverse. Suddenly, the vehicle stalled and rolled backwards. The contact activated the emergency brake and shut off the vehicle. The vehicle was restarted. The vehicle was not diagnosed or repaired. The failure occurred intermittently. The approximate failure mileage was 37,000.
Steering wheel did not properly function with the front wheel axel causing a accident on 8/23/2014, it was difficult steering on right turns and left and the vehicle would have wide turns.
When i start the car it will run fine and then the ignition switch will turn off leaving me with steering and braking power dead. Sometimes i will try to start the car and it will not start and the starter will just keep going so the only way i can get the starter to stop is to put it in drive. This has happened several times and fortunately i was driving at low speed or stopped. Had it happened at higher speeds or on the freeway, it could have resulted in a deadly crash. I took it into the dealer and they said it was a defective ignition switch and replaced the switch. So far the problem has not recurred. My complaint is also that i have asked the dealer and chrysler motors for reimbursement, $450.00 and so far they have refused because it was not an item on their recall list and i was out of warranty on mileage. I know that chrysler has known about defective ignition switches for several years so why have they not notified owners. This is a very dangerous problem, like gm had.
The contact owns a 2012 chrysler town and country. While driving approximately 5 mph, the contact heard a loud screeching sound from under the vehicle. After inspecting the vehicle the contact noticed that the front passenger side tie rod disconnected and the other three wheels were pointing forward. The vehicle was towed to the dealer, where the technicians replaced the tie rod. They also advised that a lug nut was not tightened correctly. The vehicle was repaired. The approximate failure mileage was 2,766. Updated 04/10/12*ljupdated 04/16/12
Blind spot indicator failed.constant service reminder.took in for service.repair cost is $2,200.00,failed due to road dirt, salt, corrosion, etc.warning cannot be turned off since it is a safety feature.cannot see parts of dash display while the warning is on.distracting to driver.seems like bad engineering to me.it's not much of a safety feature is it constantly bothers the driver while driving.if the expense is so great it should work better and if it is distracting there should be a way to turn it off so the distraction goes away.
I reserved a 2012 town and country in august of 2012,,, ( they said that way the only auto that they had on the lot)from enterprise that had a defect in the rear window,,, i pick up the car on 9/24/2012 and stop for the night in ga,,, that night it went down to 30 degrees.. I turn on the rear defroster and the window blow up as we were heading north on i-75.this auto had a recall on it for this problem by the auto company but enterprise is trying tocollect,,,3 to 4 emails a day $312.00 in top of the ~$500.00 i all ready paid i believe that enterprise leases unsafe cars to seniorsand when they are damage because of the defect enterprise charges them and get money form the auto company on top of what they can force us seniors to pay>>>>
Opened passanger sliding door now it stays open and will not close the doors melfunctioning the other one shuts on you and sometimes doesn't stop like the sensor is not picking up someone is between it power doors are not working the way they should and i can't drive down a highway with children and worry about having a door open very unsafe the van is parked and can't be used because the door will not close by ramote or button or even handle its stuck open
The rear sliding doors of my 2012 chrysler town and country van has issues.when beginning to drive and the doors automatically lock the passenger side door buzzes a warning. Passengers think the door is about to open.sometimes the fob will and won't lock the door as it should. No consistency to this fob problem but the buzzing occurs every time you put van into gear and begin driving.
Responded to a vehicle fire and found this vehicle wit fire and heat damage to the driver's door area.the driver had been driving the vehicle when she stated there were flames coming from the door of her vehicle.the heat damage was mostly in the area of the interior door handle.owner and driver of the vehicle stated the window buttons had been working intermittently. Fire marshalwarminster township
My 2 year old son exited the van on the passenger side, through power sliding door.the door closed on his hand and did not retract automatically.we reached out to chrysler who sent an inspector.the inspector tested the door with a folded terry cloth.i provided him with a doll, which has a hand the same size and shape of a child's.the passenger door closed completely on the doll hand.the drivers side door opened automatically.so there existed a difference between the two doors.chrysler stated they believe there is nothing wrong with the van.we took the van to the dealership, they also stated the door closes normally.we reached out to the local news station wftv who agreed to assist because the passenger side door still closed on the doll hand, while the driver side door did not.the van was taken to zembower's auto center where immediate testing revealed the car needed a new battery.the comment was made, how is chrysler able to diagnose a potential electrical issue without first checking the electrical system to be sure its operating normally.i took the van to the dealership who then agreed, the van does need a new battery.we took the van back to zembowers for a battery replacement.upon replacement the passenger door now seems to be operating normally.so the issue still remains, why is it that when the battery is in need of replacement in the van, that the passenger power door is less sensitive than the drivers side, allowing it to close on hands of children?and it should be noted that no service engine lights were illuminated, so no indication was given as to the van needing a new battery.so, based on this experience, are we to assume that anytime the van battery is depleted, even before giving any indication through the service engine lights, that the passenger side power door will become insensitive?this issue remains unresolved.
Vehicle was in park and the power liftgate malfunctioned, slammed shut and locked on pointer finger crushing my digital nerve. The liftgate malfunctioned two years previous to this incident and was repaired by the dealer. When i inquired about it being replaced when this happened, i was told the warranty ran out. There is a major safety issue with this part of the vehicle. Im very lucky the only thing that was injured was my finger. This could easily kill someone
Driver side back sliding door lock is stuck in lock position and wonā€™t open. Safety issue! took it to a mechanic he stated it was the lock actuator. This is very dangerous and frustrating needs to be a recall!
The contact owns a 2012 chrysler town and country. The contact stated that the turn signal indicators on the side mirrors failed. The vehicle was taken to a dealer where the technician diagnosed that the blind spot module was broken. The vehicle was repaired. The manufacturer was made awarefailure. The failure mileage was 50,400. The current mileage was 52,000.updated 08/11/14*lj updated 08/12/2014
Gate pops open due to problem with lock.
When rear lift gate button is pushed, gate lifts, then closes and does not stop with resistance and could crush a person.
Rear lift gate keeps opening on its own while parked.
The contact owns a 2012 chrysler town and country. While driving at an unknown speed, the rear hatch door kept opening. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 50,000. Consumer stated rear hatch opens randomly. Updated 12/11/18
The van will just shut off while driving. I have been keeping track in the last 4 months it has shut off completely 32 times while in motions sometimes starting right back up other times takes so cranking to get it to turn over. Last wednesday 10/14 the car shut off while i was driving my kids to school in a 45 mph zone and the van went right off the road luckily no damage and no one being injures. If that was on the highway it would have been a lot more dangerous.i did some research and found that many of this year have the same problem. Also the sliding power doors will not shut and stay shut without holding them with pressure to close they also will close randomly and almost closed on my 4 year old in it luckily i was able to put my body in the door so she did not get squished. I can give me detail on either if you need any.
Hand pinched in driver side power sliding door. Vehicle was stationary and not started.
The contact owns a 2012 chrysler town and country. While driving 35 mph, the vehicle right side sliding door become open. The latch assembly was not operative and needed to be replaced. The vehicle was repaired. The failure recurred a second time. The manufacturer was made aware of the failure. The failure mileage was 52,000.
Driver side rear sliding door became locked and stuck in the closed position. It will not unlock electrically using any button inside the vehicle nor will it unlock using the key fob. The door lock cannot be forcefully disengaged manually either. This creates a great safety hazard because in the event of an accident, the rear passengers can egress only through the right sliding door (or out the back hatch if they are mobile enough to move by themselves). There is much documentation of this in online user forums and on chrysler's own website, there is no user-level repair or bypass information available. The only available fix is to take it to a dealer for an approximate $1000 repair charge. The vehicle is unsafe without both sliding doors operational and the dearth of information how to fix the issue is worse. Occurred at approx. 110000 miles.
Myself, the driver and my wife were (riding in the passenger seat), with my son 2 year old sitting in his car seat in the middle row. The current outside temperature outside was 70 degrees f . We had just drove through a small residential area going approx. 30 mph. We came to a stop light , while waiting for the light to change there was a loud pop , almost sounded like a fire cracker going off. We instantly turned around to find the rear gate window shatter. At first i thought the vehicle sitting behind me at the light had hit my vehicle, but when i looked he was parked nearly 8 feetaway. I talk to the guy and his wife sitting behind me and he said , that it was weird it look as if the window blew out from the inside. The window just explode. Here were the current variables taking place in the car while at stop. 1. The rear defrost was not on 2.the rear side vent windows were both fully open 3. Outside temperature was a comfortable 70 degrees f. Now as for the after math there's not really much to tell other than the window shattered(completely gone)and glass all over the place including right next to my sons car seat. The focal point of the break seemed to be located at near dead center.i've just contacted chrysler about this and i am going tomorrow to see what they say. When i googled this problem i found a handful of town and country from 01 to 13 with this problem. But they tell me on the phone this is not a common thing and will need fca dealer to look at it , which is finemy only concern is they fix the issue, because i can replace a window but this does not solve the underling problem. Had there been people in the 3rd row seating what would have happen to them? this vehicle (minivan) was purchased to be used as our family vehicle and now sadly i am worried to drive with my two year old son in it. Hopefully a resolution can be made
Our vehicle is equipped with power opening and closing side doors. My five-year-old son was outside the car, leaning against the car with the passenger side door open and his hand against the b pillar. My wife, not knowing where his hand was, started the door closing using the power feature. The door closed and latched completely, crushing two fingers of my son's hand in the process. Thankfully, there were no broken bones and only minor injury, but the door did not hesitate to closewhatsoever despite the obstruction. Upon returning home from the emergency room, i tested the anti-pinch sensor on the door as it closed using a block of wood. The force exerted on the block was significant enough that i had trouble holding on to the block and was surprised at the amount of pressure exerted. The door did eventually reverse, but only after crushing the block of wood to a depth of approximately 1/8 inch. The obstruction sensors are completely insufficient to avoid injury.
The contact owns a 2012 chrysler town and country. The contact stated that whenever accessing the power liftgate with the key fob, the door would close abruptly. The contact sustained a bruise to the right leg because of the door failure. There was a recall associated with nhtsa campaign id number 12v191000 (equipment) however, the contact's vin was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the defect. The approximate failure mileage was 39,000.
2012 chrysler town and country 3/3 vehicle lift gate will not respond to remote prior to new tipm installation and new remote reprogramming. The lift gate has almost squeezed and trapped an adult my size in it. It still does this. The doors do not lock despite manual or remote input to keep it lock and it doesn't respond or change with the new tipm installed and the newly programmed remote, despite the problem commencing when all the electrical items in the computer started malfunctioning. The driver seat fuse will consistently burn out and stop working this can be changed as often as daily or every two days.
Passenger sliding door fell off from the top track when opened with button. The door was hanging. Car was stationary on a nyc street
It turns off when i'm on the road
The contact owns a 2012 chrysler town and country. While attempting to remove something from the back seat, the rear driver side sliding door closed on the contact's arm. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
2012 chrysler town & country (rental).consumer writes in regards to rental vehicle sliding door & passenger seats malfunction.the consumer stated the sliding doors just behind the front doors were electronically operated. There were 2 occasions where the consumer's husband and a teen-aged driver inadvertently had their hand on the car frame, and when the button was pushed to close the door, it did not stop, when it hit their hands. It kept moving and mashed their hands between the moving door and door frame. The injuries were not severe. However, a safety switch is needed to stop the door. A much bigger problem, however, was found in the second row of the seat, just behind the front seat. The consumer stated she and her husband were sitting in the seats, and decided to take a nap. When she went to re-position the seat, to its upright position, she turned sideways to pull the lever on the side, but when she pulled it, the entire back rest assembly slammed her forward with considerable impact. At the same time, the head rest atop the back rest slammed forward with much more impact and it hit her in the back of the head.
When it is cold and icy the sliding doors are inoperable, either manually or electronically. If you are outside you cannot get in, if you are inside you are stuck there unless you are agile enough to crawl over the front seats. Hopefully in an accident the doors would break loose. My dealer was unable to suggest any resolution to the problem.
2012 chrysler town & country.attorney representing consumer writes in regards to consumer sustained serious injury when vehicle open power lift gate fell and struck consumer.
The contact owns a 2012 chrysler town and country. After the liftgate was opened, it independently closed without warning. The contact sustained a pinched arm that did not require medical attention. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The vin was not included in nhtsa campaign number: 12v191000 (equipment). The failure mileage was 104,000.
The rear-liftgate of our 2012 chrysler town & country slammed shut on april 11, 2014.thankfully, we weren't underneath it at the time.both struts gave out at the same time.we took it in for service on april 12, 2014 and i described to the service manager how dangerous this problem might be, should someone be under the liftgate.that liftgate is 400 lbs., coming down rapidly and slamming shut.he noted that he would discuss it "up his chain" at chrysler and advised that i discuss my concern when i get surveyed from my service call.i've yet to be surveyed, so he provided me with your contact information.i am fearful that someone may get seriously hurt by this slamming liftgate.for us, we will no longer walk underneath the liftgate as it is raising up, until it is fully open and stopped.
The automatic liftgate opened normally and moments later fell suddenly as the operator was placing items in the vehicle. The liftgate struck the operator on the head causing injury not requiring treatment. The liftgate was closed and latch engaged before the vehicle was in motion. Without warning the liftgate motor engaged while the vehicle was driving at a high rate of speed and the operator suffered property loss. The operator pulled off the highway and attempted to secure the liftgate but was unable to get the latch to engage. The operator continued to destination cautious with the liftgate opened. Once the vehicle was stopped, the operator was able to close the liftgate and engage the latch. The liftgate was secure when the operator proceeded to enter the building. Some time later, the operator was notified by a co-worker that the vehicle liftgate was opened. The recently replaced struts are not supporting the liftgate and it falls suddenly on the operator. The liftgate od also engaging without operator initiating the action, even with the vehicle in motion.
The contact owns a 2012 chrysler town and country. While driving at approximately 60 mph, there was an abnormal humming sound coming from the front and rear driver side. The vehicle was taken to an independent mechanic. The wheel hub assembly was replaced on the front and rear driver side tires. The failure recurred on the front and rear passenger side tires. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was not included in nhtsa campaign number: 12v141000 (suspension). The approximate failure mileage was 48,000.
Had to replace both rear hubs.was told that there was a recall a few months past my vehicle.
The contact owns a 2012 chrysler town & country. The contact stated while driving various speeds, the vehicle would make a loud howling noise. The vehicle was taken to an independent mechanic where the technician diagnosed that the rear passenger side wheel bearing was defective and needed to be replaced. The manufacturer was made aware of the failure and stated that the vehicle was not included in recall nhtsa campaign number: 12v141000 (suspension). The vehicle was not repaired. The failure mileage was 40,000 and the current mileage was 44,000.
Rear trailing arm broke loose from the chassis. 2 bolts sheared off on right side 2 were missing and left side two were missing and the other 2 were loose. The whole right side of the rear end was hanging down.this happened while in town at low speed fortunately as in a few minutes i would have been on the highway at 55 mpr. Grandkids were in the car. It was totally undriveable and i had to have it towed.having read online there are several others that have had the same issue. I wonder how many major accidents or fatalities have occuredon chrysler or dodge minivans because of this condition. This van has less than 40k miles.
The contact owns a 2012 chrysler town and country. While driving approximately 5 mph, the contact heard a loud screeching sound from under the vehicle. After inspecting the vehicle the contact noticed that the front passenger side tie rod disconnected and the other three wheels were pointing forward. The vehicle was towed to the dealer, where the technicians replaced the tie rod. They also advised that a lug nut was not tightened correctly. The vehicle was repaired. The approximate failure mileage was 2,766. Updated 04/10/12*ljupdated 04/16/12
Back up camera goes out. Have humming noise in front and rear. Replaced tires still have humming noise.
Front pump in transmission failed. Van will not drive.also have keep replacing sway bar end links, for years since new. Had to replace rear wheel hubs due to bearing failure.
I leased a new van on 5/10/12. In the summer of 2013 i was informed by independent tire company that my tires were in very bad shape, and i was going to need new ones. I contacted dealership because tires should not have to be replaced after 18,000 miles. I was told to bring vehicle in and they would check it out. Unfortunately, i work full time and was not able to take car in without a loaner vehicle (which they would not provide). When winter hit, the tire issue became very noticeable, as my vehicle has no traction whatsoever. When i took it in for an oil change i spoke with the service guy about it. He encouraged me to bring it in as soon as my schedule allowed it. In the meantime, i did research on these tires and found many stories of abnormal wear at a fraction of the lifespan of the tire. I contacted the service department and was told they would not warranty the tires because tires are excluded. My neighbor had the same problem with his tires after 17,000 and the dealership told him that they were aware of the tires, but to replace them on so many vehicles would be too expensive.
Ntsb: 2012 chrysler town and country: consumer stated the vehicle has a small tire inflator kit instead of a spare tire. *ss
We have the blind spot monitoring system on this van - a several thousand dollar option. Both rear sensors have rusted/corroded out two years ago due to a sup-par design.they cost about four thousand dollars to replace. Why don' tchrysler have to recall and replace the defective sensors?
I have a 2012 chrysler town & country. Its started intermittently not shifting out of park. I can shut it off and turn it back on then it will work. Sometimes i have to restart it a few times before it will work. This happens whether it is initially parked and not running, our if its already running and i put it into park and try to put it back into drive (such as putting in park to wait on a train)
Grinding coming from rear wheels. Attempted to remove wheel on passenger side 1 lug nut broke. Dealership claimed to attempted to remove by drilling it out, but claimed couldn't because heat had been applied. I never took it anywhere nor applied heat. Took it some where to have taken off. Turns out i had to replaced rear brake pads and rotors. Funny how theres a hub issue on some town and country but not mine. They didn't think the lug nut was a defect. I've never seen one break where the cover of the lug not tears off. Then the sides of the lug break off leaving the base of the lug. After driving the van prior to replacement of parts you could feel the heat coming off of the wheels. Possibly, could that have been the heat that caused the lug not to be able to have been drilled out like the dealership attempted. After several searches of the internet i have seen that i am not the only one unhappy with all of the other issues with this chrysler product or the dealerships selling them.
On our 2012 town and country ,we had replaced tipm on 2/18. After replacement ,vehicle would still turn off in mid-drive ,not turn on at all nor turnover many times . I believe it's a huge safety issue to not have any codes show up,the dealer after replacing tipm ( parts and labor $1400),they can't find issue which causes a large safety concern as my girlfriend and children are left to drive a vehicle that can intermittently turn off mid drive . It seems manufacturers know of this problem but no recalls have been issued nor a fix .
The automatic sliding doors and lift gate are a safety risk for my three young children. I am assuming thisminivan is marketed toward families with young children like mine. My seven year old son has been pushed off of his feet by the sliding door as it closed. I am a grown woman and was injured by the lift gate closing on me.the sensors are not adjustable for sensitivity according to my local dealership.
Air conditioning went out on the car costing 1300 to fix. Car is only 4 years old.
The blind spot system warning light remains on and constantly dings.this is a safety issue because the vehicle has poor visibility and this system is necessary to help prevent accidents.the constant dinging is a distraction to the driver.many other owners have complained of this problem and the dealer admitted that they see other vehicles with the problem. This type of vehicle is often driven by moms with children.not being able to determine if there is another vehicle in the driver's blind spot may cause serious accidents.the dealer reported that both the module and connector have failed due to corrosion.the repair bill was reported as $1638.00.this problem is widespread.when contacting chrysler customer service, was told that the warranty had expired and that they repair would not be covered under any other customer loyalty plan.i requested that the representative review my complaint with the supervisor or manager and she refused to take my problem further up in the organization.she told me i should have purchased the extended warranty.electrical parts should be designed so that they are not affected by corrosion.chrysler should be required to fix the problem and ensure that the design is changed to prevent corrosion in the future.headlamps, for example, are subjected to weather and moisture and are designed to operate for the life of the vehicle.this system should have had the same design requirements to guard against the affects of corrosion.chrysler should stand behind their designs and make the necessary design changes and not expect their customers to foot a $1600.00 repair bill.
The blind spot detection system started to come on and off randomly.the system pinging/beep when nothing is near and won't work when vehicle is in the blind spot.
Driver door caught fire after recalled window switch while driving. Luckily, a friend behind me had a fire extinguisher so the fire was contained to the driver door
Myself, the driver and my wife were (riding in the passenger seat), with my son 2 year old sitting in his car seat in the middle row. The current outside temperature outside was 70 degrees f . We had just drove through a small residential area going approx. 30 mph. We came to a stop light , while waiting for the light to change there was a loud pop , almost sounded like a fire cracker going off. We instantly turned around to find the rear gate window shatter. At first i thought the vehicle sitting behind me at the light had hit my vehicle, but when i looked he was parked nearly 8 feetaway. I talk to the guy and his wife sitting behind me and he said , that it was weird it look as if the window blew out from the inside. The window just explode. Here were the current variables taking place in the car while at stop. 1. The rear defrost was not on 2.the rear side vent windows were both fully open 3. Outside temperature was a comfortable 70 degrees f. Now as for the after math there's not really much to tell other than the window shattered(completely gone)and glass all over the place including right next to my sons car seat. The focal point of the break seemed to be located at near dead center.i've just contacted chrysler about this and i am going tomorrow to see what they say. When i googled this problem i found a handful of town and country from 01 to 13 with this problem. But they tell me on the phone this is not a common thing and will need fca dealer to look at it , which is finemy only concern is they fix the issue, because i can replace a window but this does not solve the underling problem. Had there been people in the 3rd row seating what would have happen to them? this vehicle (minivan) was purchased to be used as our family vehicle and now sadly i am worried to drive with my two year old son in it. Hopefully a resolution can be made
Vehicle goes totally dead while driving.engine dies and all electrical systems fail.speeds do not matter.intermittent problem.diagnostic test revealed nothing.suspect egr valve problem as issue after reviews of similar problems discussed on forums on-line.
I own 2012 chrysler town and country. I found that if i drive 15mph front door, sliding door and rear hatch will be locked. After i hear lock sound, i can still open front driver and passenger door while i am driving. Even i can open both front door while i am driving at 70mph.i rent a 2015 chrysler 200 at airport, found that same issue.
My blind spot mirror indicates that it needs to be serviced. I took it to a deale rand they replaced the one monitor. Another indication came up,which they said it was because of corrosion.the right rear indicator needed to be replaced.i have an extended warranty they refused toexcept responsibility and would not pay for the repairs because of the corrosion.the cast would be around $11,000 dollars i believe that it is chrysler problem because of the location thank you what else can i do. Ps i am a 81 year old man and this is a safety problem for me.
When the vehicle is under 30 to 25 degrees outside the van will not start. I just changed the battery & i tried to start it and the van will not start and it's saying that it's 21 on the car dashboard
On 12/12/2015 bought a used 2012 town and country touring l with push-to-start feature, with 40,500 miles. Starting 12/20/2015 i would get in the car, step on brake, push the start button, the engine starts up, and vroom for a couple seconds, then died. If i push the start button again it would try crank all day but would not start. I'd have to foot-off the brake and push start to have it in the off mode, open and close the door to "reset" everything as i just get in the car, and re-try again, and it would start up normally. It was a once a week thing, and now once every couple days.i found a large amount of similar complaints online and all points to the tipm defect.i'm concerned about the issue, in addition to start up, might happen during driving. My car is under extended warranty and i'll have it fixed soon, but i'm concerned about if the replacement would be the same parts that would go bad again in three years.chryslershould issue a recall with a new-and-improved tipm module.
2012 town and country van, message center displayed to service blind spot system. System beeps and lights stay lit on mirrors. Went to dealer and was scanned to find out the per the tech, "module/sensor is bad near the bumper. It was priced out at 1195.00 for just the part. I really need this system to work as there are blind spots and no way can i afford these parts. This is a 2012 and there are 47,932 miles on it. Is there any way i can get some assistance repairing/replacing these parts so it will work. Doing some research i see there have been several problems of this nature involving chryslers. This message is displayed all the time the vehicle is in motion thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The blind sport radar, mopar part # 56038942aa, unit has a design flaw. The unit housing is not properly sealed to withstand moisture and the elements. Moisture gets inside the unit, shorting the electronics and rendering it useless.i had the units (there are 2) replaced at 30,000 miles and now at 70,000 miles they have shorted again with the same problem..the cost of replacing these units is $881.39 per unit!it is probably about 30% of the van's value at this point.this unit works as a back up sensor and blind spot detector.they are a wonderful safety feature to have on the vehicle, but i balk at the replacement price.searching the internet, there have been many reported problems with this unit and i believe a recall should be initiated.when the unit shorts, an error message appears stating that the blind spot warning system is not available and the blind spot warning lights in the mirrors remain on at all times.this happens when i am driving.
When we are driving on streets, the power shuts off. I can barely pull over since the power steering shuts off. There is no lights or anything. Car must be shut off and turned back on to fix the problem. I have 2 children under 2 and i am so worried about getting rear ended. Luckily it's never happened on a highway. The dealership basically said it's not their problem. Mechanics cant figure out why it shuts off . It only happened once when we bought it in the fall. Now that its warm it happens a lot
Our town & country turns off while driving. Soon after it has been turned on. It has happened at low speeds and while at a stop. Once it shuts off, it won't restart until sitting for several hours. Both our local car mechanic and the chrysler dealership have inspected the car and can't find anything wrong. No error codes show up. Thankfully it has only happened while i've been in relatively safe situations, like parking lots or backing out of my garage. But the safety concerns are huge, if this happens in an intersection or highway. There was a formal investigation done in 2014 with regards to the timp, of which the town and country was ultimately not included. Attched are repair invoices from both our mechanic and from the chrysler dealership.
The blind spot monitor system has failed at 61109 miles. The sensors need to be replaced and the vehicle is out of warranty.the cost is $2200 and has to be repaired by the dealer.i will have to turn off the system and drive without it. As a safety system of the vehicle, the system should be under warranty for the same time period as the emissions system.
I was driving on the freeway with 2 small kids in the car and a semi right behind me when my van completely shut off nothing was working. After what seemed like an eternity all the power was restored and i was able to drive to off ramp and stop. There was no warning and no lights showing a problem. Van is currently inthe shop diagnostic test showed no error code. Me and my kids could have been killed along with others as i had no control.currently awaiting reports from mechanics.
My complaint is on how long it is taking the dealership to get a part for the recall on the rear quarter vent window switch.i requested service in april when we received the recall notice and as of today they say they still do not have the part. I asked why and they say it is a restricted order.
My blind spot sensors were malfunctioning. I brought them to a dealer that said that it is a very common issue because of a design flaw that causes water to get into the sensor housing. I just got home and removed both sensors and both are corroded from water damage that clearly entered at the seams of the housing. This is so bad that they are split open because the corrosion and there was evidence of shorting wires and melting plastic in the area where the sensors are housed in the rear bumpers. This issue was present in both sensors and after some online searches it appears that thousands of other drivers of this make/model are experiencing the same issue. Because the blind spot warning system is a safety feature i believe this should be a recalled item. If these parts are not recalled someone's failed blind spot detection sensors are going to cause an accident leading to serious injury or death (if they haven't already.) i have contacted chrysler about this issue and they were not willing to investigate or send a replacement part that would be sealed to prevent water damage.
Door caught fire while driving, smoke everywhere, smoke coming from under hood.
We recently purchased our second town and country after having really liking our first van. We really liked the idea of having the blind spot detection system. A year or so into owning the van we started getting a warning about the blind spot system not being available and said that it needed service. It started happening when the snow started flying here in michigan. Now as soon as you start the vehicle it states it is not available and leaves the triangles lit in the mirrors with an occasional beeping sound. From other posts and research i have read this seems to be a common issue with water getting into these sensors and shorting them out.why these sensors weren't made more weather proof is beyond me.since this is an add on to make driving safer i think chrysler should step up, be held accountable and recall these very expensive safety modules.to have just one of the two sensors replaced by a dealer is $1200.
My van about 2 weeks ago my tracking numbers are 10967987 and 10960136 how can i find out if there are any results of my claim. Thank you my e mail is [email protected].
This is my 7th chrysler or dodge minivan - and i love them. I searched for 6 months to find the model/color/features i wanted before finding this particular vehicle. I was thrilled that it had all the options i wanted - highest on my list is the 'blind spot sensors' as i do a lot of highway driving with kids in the car on busy michigan highways.a few weeks ago the sensors would 'stick' on, but after restarting the van it they would work properly for a while, and then 'stick' on again.now they are always on - making an extremely expensive safety feature option useless as i have had to turn them off to stop the constant chiming and for the sensor lights in my side-view mirrors to be off.i have looked all over the internet and apparently this is an extremely common issue. Where can i get serious safety this issue fixed?as it is apparently some design flaw i do not believe *i* should be responsible for paying for these repairs and if it cannot be fixed i should be reimbursed the sticker cost of this feature as it cannot be used!
The rear driver sliding door opens and shuts with loud clicking noise, tries to shut on passengers as they enter, my child rides in the seat and the door didnt shut all the way as i drove down the road not realizing this until i stopped and noticed door was not shut all the way, had small gap in the door way, no alarms or anything went off telling me the door was still open, this put my childs life in danger, had the vehicle to dealer several times where it was purchased and they cant find where problem is coming from.
The vehicle i have shuts down while i am driving.the chrysler dealership has tried to fix the problem but has not been able to fix it. 1. The following actions were performed by the mechanic software update engine control unit on 26 january 2017 but this did not fix it the problem and kept shutting while driving. 66.60 euros. 2. Mechanic test drove vehicle and since the problem did not occur asked us to bring the vehicle back in a week. Problem not fix. 3. On 16 march 2017 the vehicle was taken back to chrysler dealership. Read error memory, error code; kw-nw sensor faulty. Fuses, connectors, control unit verified evap system checks wiring verified vtt test performed. Crankshaft sensor, camshaft sensor, sealant suction bridge thickening, motors oi 5w 30 replaced. This did not fix the problem. 305,23 euros spent. 4. Spark plugs replaced on 7 april 2017 but this did not fix the problem. 192,74 euros spent. Then i left my vehicle for 11 days in the chrysler dealership from 18 april to 28 april. Engine pressure check camshafts and crankshaft sensor and reprogrammed vehicle. Also, they told me that they took apart the evc and welded a cable. 85 euros spent. The following day the car shut off while driving again. I had asked the dealership what i needed to do if the vehicle shut off again. They told me to sell the car or junk it. I asked how i can sell a defective vehicle that's 5 years old? they told me to contact chrysler customer care. I am awaiting answer from chrysler customer care. Reference number 35128943. I have almost had accidents because of this and inform chrysler this. Should i be seeking legal action against chrysler? should chrysler buy my vehicle back? what are my options? i am currently living in germany but purchase the vehicle in the usa.
I have been having years of problems with this vehicle. Shortly after purching it in 2015, the climate control unit started (and continues) to turn on randomly whenever it wants to, the a/c stopped working completely, and the blind spot sensors are on 100% of the time. More recently, the vehicle kept having to get jump started every morning for about 2 weeks until finally it wouldn't turn over at all. I have replaced the battery 3 times, the alternator twice (the first time after the vehicle stalling out on a major highway a long way from home), the fuel pump was just replaced, and then i find out from the garage that changed the fuel pump that the tipm needs to be replaced. I am now currently waiting for a new tipm from the dealership. I have been without a vehicle for 3 weeks now as this part is on back order. This vehicle has cost me thousands of dollars in the short time i have owned it and has been very unreliable for me and my family, including 3 children.
So me and my family we're heading to a birthday party onu.s. Highway 64 going to huntsville alabama and we was about ten minutes out from ourcity in winchester tennessee and all of the sudden the van turns its self off at approximately at 50 miles an hour and lost all power to vehicle and power steering was outthen there was a simi truck behind us and i guess he thought we was slowing down on purpose and blowed his horn and passed by.we managed to get the van to the shoulder in the grass and called a tow truck. The tow truck driver tryed to boost the van up and it started then died again so we had to have it towed in. We called chrysler and they didn't help at all but to tell us to take it to the dealership which they was closed so i fixed it my self and all it was is a bad alternator.there should be some kind of warning when this stuff is going to happen because it was a scary situation at a high speed with your family with you.
Blind spot detectors fail. On linereports showmany complaints on this safety issue. It is a very valuable accident avoidance option
Just today my blind spot monitoring system seems to have malfunctioned. The vehicle has just over 62,000 miles on it and is well maintained and taken care of. The system functioned properly yesterday and then when my wife drove it today she started to experience the issue. I had to shut off the monitoring system as the blind spot indicators remained lit simultaneously and the vehicle information center continued to chime with the indication to "service blind spot system." a simple online search of "service blind spot system" brings up multiple complaints of the exact same thing having happened to owners of this very same year, make, and model of this vehicle. All of these complaints, on average, had roughly the same amount of miles as my vehicle does. All of the complaints also list a repair cost of $1,000 to $2,000+ and remark that it may be both sensors that need to be replaced and not just one of them. If this is true and it seems to be a recurring theme, why is there not a recall for this issue? both sensors should be replaced by chrysler at no cost to the manufacturer as it seems to be a relatively known issue.
I was driving our town and country van on the interstate and was going to change lanes to my left. The blind spot detection did not come on to warn me that a car was there. Almost hit the other car. This has happened many times since. On 9-27-1014 driving out of the driveway at our house the blind spot detection did not pick up the garbage can on the side of the drive and hit the can causing $ 361.53 of damage. Told chrysler but they said no recalls for this. Now the blind spot system is not working at all and the dash is dinging all the time. I see there was a recall for a 2009 town and country van for this problem no. J01. Many people are complaining on the internet about this fix costing $ 2,000 at the dealer. Seems there should be a recall for this 2012 van as safety has been lost and crashes are expected to happen.
The blind spot detector stopped working properly, all of the sudden, without any known other damage or event to the car.the estimate to repair the problem is $2200. The safety system gives an audible "ding, ding, ding" alert periodically and the sensor lights on the mirror are always lit.very distracting.
Traveling on the highway at approximately 55mph the van shuts down. No power whatsoever. This has happened to us 3 times while traveling this speed on a busy road. I travel with two handicapped sons in wheelchairs and this has been a very scary experience all 3 times. Nobody can tell us what is wrong and they don't even know where to begin to look. Now my boys are confined at home without a vehicle for me to drive them.
Car was parked.i had previously used it that day.it would not start.problem is intermittent.on one occasion when it finally started it displayed object in the rear of the car message even though there was no object.
My vehicle's blind spot detection system stopped working while driving down the street.it began flashing and beeping incessantly and was horribly distracting.i had purchased an extended warranty so made arrangements to have it repaired at a chrysler dealership.the dealership just called me and said that the warranty would not cover because the computer module that controls the blind spot detection system had gotten wet.the dealer said it was a design flaw and the module was placed such that over time it got cracked and moisture causes a malfunction.he said he'd seen a lot of this.so, i called chrysler and they said there's nothing they can (will) do.this is a safety feature that is causing a safety hazard when it malfunctions.there are numerous complaints on the internet regarding this same issue.i feel there should be a recall before this malfunction causes accidents if it hasn't already.
2012 chrysler town ams country rear air conditioning system not working
Vehicle was failing to start.it would crank, but not start.or sometimes would start and die immediately.we took it to a repair shop and said needed to go to the dealership to diagnose.towed it to the dealership and after several days was told we needed a new tipm which would be $1500.instead we ordered the tipm and put it in ourselves (very easy and much cheaper) but it did not resolve the problem.it is doing the same thing, and now i have paid the dealership $160 for a diagnosis and $650 for a part that i cannot return.
Vehicle shuts off with no warning.doors have opened on their own.just got out of shop as could not start the vehicle or lock the doors.this has been a dangerous experience.there was a recall for this wireless ignition node module on 2008-2010.i believe this recall should be extended to the 2012 also.
The vehicle, from the time i bought it, has stalled while driving it for no reason.it has 68k miles on it and it's happened7 times. The dealership can not duplicate this problem but at this point, it's very unsafe. The last time it occurred i was getting into the left lane to make a left on a very busy road and the car just stopped. No powersteering, nothing. Stalled. Imagine i was in the middle of this road with no steering and no gas? extremely unsafe. This car is a lemon. Dodge needs to take this car off the road. A family is going to be killed in it. So unsafe!!!! each time it's happened i've been so lucky to be on a side road or slowing down to stop or turn. Thank god iv not been on the expressway while it happened.
We noticed the air conditioning was making a hissing noise. No cool air blowing out. Was told it was our rear evaporator. The van only has 29,083 miles on it. But the warranty is up because it is 3 yr. Old in july 2015.had a 2006 chrysler minivan and had same thing happen but they had extended the warrant to 7 yr or 70,000 miles, so we didn't have to pay. This repair on a 2012 chrysler town and country is going to be $1100.00. Very unfair of chrysler not to fix this problem under warranty.very unhappy with chrysler.
The first time it happened we were driving in town going little under 30mph and went over railroad tracks and the whole car shuts down...now anytime we're driving and go over any little bump or railroad tracks the car shuts down and i have to put in park and restart the car. The car also shuts down with any touch of the key in the ignition.
The power lift gate was open and collapse on to my wife head , and will not stay up and will not latch either to close the door the car was parked and my wife was loading grocery in the trunk and it gave out hit her in the head as she was loading!!
I first brought my t&c into the dealer immediately following the notice to get the work done in farmington, mi.upon arrival they had no parts and essentially, so they disconnected the windows and i have not heard a peep since.i called in july to get the work done -- no parts from chrysler at dealer.i moved to ca and stopped at dealer to get warranty work on engine in daly city and asked them to complete the work.they said that they have not received parts yet.this has been ongoing for almost a year now and is completely unacceptable.i would like some recourse.
The blind spot detection system stopped working. The cause is a defective sensor that shorts out due to water infiltration.
My car has shut off 4 times while driving in 4 separate dates randomly.i have taken it to the dealership 3 times.the times the car has shut off has been while driving at speeds about 20km per hour. Luckily there was no traffic during these 4 events. The first two times the dealership did not know what it was so they sent us home. The 3rd time we went they replaced the crankshaft sensors but as we have been driving it seems like the problem may come back again. Time will tell if it got fixed or not. Hopefully we are not involved in a traffic accident by then because of this issue.this issue began in january of this 2017.
The contact owns a 2012 chrysler town and country. While driving 70 mph with the cruise control engaged, the vehicle began to accelerate independently without warning. The contact stated that the vehicle accelerated up to 90 mph. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 64,000.updated 08/02/16*lj after several times of pumping the brakes the cruise disengaged and the car slowed down. The remainder of the trip the consumer did not use the cruise and the car handled without any further problems. Chrysler representative stated under no circumstances should the consumer drive the car until further instructions. No further instructions or calls from chrysler.updated 6/19/18
Vehicle dash power cycled, all alarms came on, gauges stopped working, a/c quit, windows will not work, windshield wipers will not turn off, turn signals quit, cruise quit, power doors will not open, radio/entertainment system failed. "no bus" displayed on evic (dash). This has happened at startup and while driving streets or highway speeds. Pulling battery cables off to reset does not work. Problem just seems to clear up on its own.
On november 16, 2016 i was driving my wife's 2012 chrysler town & country back from school on the nj parkway using the cruise control function. As i approached the back of a slower moving semi-truck i pushed the off button for the cruise control as i had normally done in the past. The van did not stop its speed. I pressed the brakes which is another way that the cruise control turns off, that did not work either. I was slamming on the brakes coming up on traffic at a high rate of speed and as the brakes slowed the car the accelerator would hasten my vehicle back to the speed that the cruise control was set at. It was the scariest moments in my life. I had used my quick reflexes to pull over to the side of the parkway, but the van's engine would not stop accelerating. I finally got the van slow enough to put the emergency brake on while my foot was on the regular brake, but the cruise control was still accelerating the engine. I then turned the vehicle off when the van was stationary. A few minutes later i turned the van back on to see if the cruise control was still malfunctioning and it began to accelerate again. I waited until i heard a noise in the engine that sounded like a switch turning off, i then turned the vehicle back on and the car acted normal. I had a scheduled appointment with pine belt chrysler jeep service set for november 23, 2016. I dropped the vehicle off in the morning to be examined, but unfortunately i had a wake for my grandmother who passed away that week and they did not get to even look at the cruise control issue. I took the vehicle back and inertia set in over time, plus they were going to charge me a diagnostic fee to look at the car malfunction. I did not bring it back again for that service since money was tight at the time and i have not tried to use the cruise control function in the car since that almost deadly time.
The contact owns a 2012 chrysler town & country. The contact stated that while traveling various speeds, the vehicle erroneously accelerated. The contact also mentioned that the failure recurred several times. The vehicle was not repaired or diagnosed. The manufacturer was contacted about the failure. The failure mileage was approximately 10,000.
1 week after i bought my van the car started vibrating when the vehicle was stopped (waiting at the light). I went to the dealer to ask them if there was a recall for this problem they first say that there was no problem and then i read that there was a recall for some vehicles having debris on the engines, so they replaced half of the heads in the engine. The vehicle stopped vibrating, but then i notice that when speeding or slowing down the vehicle does not responds to the change in gears or isn?t accelerating like it should. Also while coming to a stop the transmission would not downshift causing the car to lunge forward. It would vibrate when coming to stop.
2012 chrysler town and country purchased second hand at 84.000 miles vehicle started then following at 86,000 miles.lights sensor would activate lights without input from remote or driver. Then the lights stopped sensing when to change and has to be activated in manual. Vehicle windows would not remain up and locked when manually inputted to do so or activated to do so with remote.interior lights would randomly switch on and run the battery dead. This resulted in many jumpstarts.vehicle began to use fuel like 30.00 weekly with normal driving of my family to 30.00 every two to three days with no charge in driving. This increased when the family needs to drive increased to almost 20.00 daily.vehicle would not accelerate on an incline would stay at 30 mph despite you pressing the gas and it woul rev.vehicle would decorate and accelerate on its own merit, one could press the gas and it wouldn't increase going up an incline causing any to maneuver around you to avoid collision and the it would accelerate on its own merit.vehicle lift gate would not remain locked when secured whether by remote or manual. Lift gate also stopped sensing and has almost locked my small disabled a children in between where it closes. Vehicle lights would stop working with sensing in the auto mode. Have to manually use them then internal lights would come in and kill the battery. The signals in the dash had major malfunctions you would get the airbag, check engine and various lights intermittently flashing. The driver side seat would not work as you change a fuse it would blow. The passenger doors would not lock with remote input or manual lock door can open when driving. Rear windows would open on their own merit usually causing animal to get in. The car fuel pump would not stop running until the battery died or the terminal was removed. The screen said display is hot.*dt*tp
Driving vehicle 45mph on leveled road, vehicle jolted, engine disabled and shut down in motion on highway causing traffic backup. Try to turn vehicle back on and ignition restart was disabled. Power remained. Neither key or key remote would restart vehicle.
Upon accelerating from a green light, the rpms jumped as if i pushed the peddle to the floor. As soon as i touch the accelerator this happened so i let go of the peddle and the rpm continued to rise and the car continued to accelerate. I slammed the breaks and for a few moments i was using the breaks to fight the acceleration of the vehicle. After about 20 seconds of this accelerating theproblem stopped on its own and i could take over control again. This same thing happened again on november 15th and on this day it occurred multiple times.
The contact owns a 2012 chrysler town and country. While driving approximately 45 mph, the vehicle independently accelerated to approximately 80 mph without warning. The contact's wife depressed the brake pedal to slow down the vehicle, but it became uncontrollable and would not slow down. The contact reached over and turned off the engine. The vehicle was coasted to the side of the road and restarted after a few minutes; however, the engine rpms immediately increased to 4,000. The contact disconnected the battery and reconnected it after about one minute. The vehicle restarted and the failure did not recur. The failure was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was 63,600. Updated 12/01/15*lj; updated 4/10/18
I was traveling this saturday on the highway. The cruise control was set at 72 miles per hour. The car was in a severe downpour. I disengaged the cruise control with the brake pedal and reduced my speed to 45 miles per hour. Visibility was limited. I was looking for an exit to pull over and wait until the thunderstorm had passed.since i was not using the cruise control, i pressed the stop button. Then i pressed the on/off button. The cruise control light on the dash did not disappear.in was concentrating on driving, staying in the lane and away from other traffic. The downpour was intense. I pressed the on/off button a second time.to my amazement and concern, the car entered overdrive and began increasing speed rapidly when i was trying to maintain my bearing and slow reasonable speed.i am an experienced driver. Any other person would have limited control of the vehicle. Quite possibly, running off the road into a ditch or tree.i sincerely believe a recall should be issued by the car manufacture to correct the severe defect. This episode clearly had my attention.
As i was driving down the highway at approximately 70mph, my vehicle lost all power. It was so abrupt that it felt as if i had been rear ended.i had no power steering, and all electrical components of my van shut off. I attempted to steer towards the shoulder, and my van regained power. The dash lights flashed twice and then i had full power. The van then again had all lights shut off and it shut off. This second occurrence was quicker than the first, and the power flashed back on after a few seconds. I exited with the van off the highway and had it towed. The dealership drove the vehicle, but was unable to replicate the problem so they could not repair it. They do not know why it happened or if/when it will happen again, but they are unwilling to purchase the car back from me.
I will be driving the van and it will randomly shut off it only dose it at low speeds at like 20 -40 but i lose power steering everything until i put it in neutral and start it again.
The contact owns a 2012 chrysler town and country. The contact heard a pressure noise when rolling up the window. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 40,390. Parts distribution disconnect.
The contact owns a 2012 chrysler town and country. The contact received a recall notification for nhtsa campaign number: 14v234000 (visibility); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2012 chrysler town and country. The contact stated that the air conditioner failed and the front passenger and rear vents would not blow out cold air at all. The driver's side vent blew out semi cold air; however, the vehicle's temperature remained hot due to the failed air conditioner. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 103,000.
Engine dies right after starting, some times 2 or 3 consecutive times.some times when engine starts, sounds like it is running on 3 cylinders.also at times the wipers come by them selves, even when it's not raining!
I reserved a 2012 town and country in august of 2012,,, ( they said that way the only auto that they had on the lot)from enterprise that had a defect in the rear window,,, i pick up the car on 9/24/2012 and stop for the night in ga,,, that night it went down to 30 degrees.. I turn on the rear defroster and the window blow up as we were heading north on i-75.this auto had a recall on it for this problem by the auto company but enterprise is trying tocollect,,,3 to 4 emails a day $312.00 in top of the ~$500.00 i all ready paid i believe that enterprise leases unsafe cars to seniorsand when they are damage because of the defect enterprise charges them and get money form the auto company on top of what they can force us seniors to pay>>>>
I was driving on the road i was going to apply bright lights when i did so they did not come on my windshield wipers came on try to turn them off they would not do so had no turning signals left or right and could not get the wipers to stop
I own a 2012 chrysler town & country.while driving down the road my blind spot indicator lights up both on the mirrors and the dash.it continues to ding, chime and light up while you are driving.the vehicle was taken to the dealership where i was informed that i had to replace the blind spot indicator and that i had to pay to have this replaced.i have 48,500 on my vehicle this vehicle has been well maintained.this is definitely a problem as there was another chrysler town & country at the dealership at the same time mine was for the same issue.
The object sensor modules are located in a "wet zone" yet the part is not water proof.the moisture blew out the circuit board of the module and actually deformed the housing.when i removed the passenger side sensor i found it was packed with mud and other debris.the sensors went simaltaneously and the triangle warning light stay "lit up" as you drive.i looked into having the issue fixed and found that the module is over $800 - that is over $1600 to fix a "safety nuisance"a poor design caused the issue.the warning signal is a distraction and a constatnt reminder that i do not have the money to fix the issue. If you can not recall for the poor design of a marketed "safety system" then they should at least make the part more feasible or provide directions on how to pull the fuse that turns on warning light.
Automatic headlights turn off when driving. It has happened twice now. If driver doesn't react quickly and turn lights from automatic on to manual on there could be an accident.
On april 12 2013 was the first problem that started with the vehicle. While driving the windshield wipers turned on while driving. I was unable to turn them off until i disconnected the battery. I have had several experience with the vehicle turning off while driving going highway speeds. It sometimes won't even start up, just flashes blind spot unavailable.also the alarm goes off at random times. The sliding passenger doors open and close when vehicle is off and sitting in drive way. Both doors will open half way then suddenly start to close with nothing blocking the door. Power stow and go malfunctions all the time!!!!. The vehicle is putting off a very heavy gasoline smell now when it starts. I feel like this car is possessed. Chrysler will not help me with this situation. They are putting my family in danger everyday!
The contact owns a 2012 chrysler town & country. The contact stated that while driving approximately 35 mph, the blind spot indicator failed. The vehicle was taken to the dealer where the contact was informed that the blind spot indicator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage was 56,000.updated 5/27/14
Blind spot monitoring system illuminates constantly.system has failed and can not detect vehicles in the blind spot.unable to turn off system unless paying for costly repair.lights and chimes are distracting to the driver and could result in unnecessary avoidance maneuvers.
Vehicle dash power cycled, all alarms came on, gauges stopped working, a/c quit, windows will not work, windshield wipers will not turn off, turn signals quit, cruise quit, power doors will not open, radio/entertainment system failed. "no bus" displayed on evic (dash). This has happened at startup and while driving streets or highway speeds. Pulling battery cables off to reset does not work. Problem just seems to clear up on its own.
Myself, the driver and my wife were (riding in the passenger seat), with my son 2 year old sitting in his car seat in the middle row. The current outside temperature outside was 70 degrees f . We had just drove through a small residential area going approx. 30 mph. We came to a stop light , while waiting for the light to change there was a loud pop , almost sounded like a fire cracker going off. We instantly turned around to find the rear gate window shatter. At first i thought the vehicle sitting behind me at the light had hit my vehicle, but when i looked he was parked nearly 8 feetaway. I talk to the guy and his wife sitting behind me and he said , that it was weird it look as if the window blew out from the inside. The window just explode. Here were the current variables taking place in the car while at stop. 1. The rear defrost was not on 2.the rear side vent windows were both fully open 3. Outside temperature was a comfortable 70 degrees f. Now as for the after math there's not really much to tell other than the window shattered(completely gone)and glass all over the place including right next to my sons car seat. The focal point of the break seemed to be located at near dead center.i've just contacted chrysler about this and i am going tomorrow to see what they say. When i googled this problem i found a handful of town and country from 01 to 13 with this problem. But they tell me on the phone this is not a common thing and will need fca dealer to look at it , which is finemy only concern is they fix the issue, because i can replace a window but this does not solve the underling problem. Had there been people in the 3rd row seating what would have happen to them? this vehicle (minivan) was purchased to be used as our family vehicle and now sadly i am worried to drive with my two year old son in it. Hopefully a resolution can be made
While attempting to clear the vehicles windshield of frost and fog the a/c unit goes out.the a/c unit is an integral part of clearing the windshield of fog and frost.this is a well know problem to chrysler and they refuse to even help with the needed repair.
The contact owns a 2012 chrysler town and country. While reversing out of the garage, the driver and passenger side blind spot mirrors failed to function. The vehicle was taken to the dealer where it was diagnosed that the blind spot sensor and the harness switch that controlled the corner vent windows needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
All safety features suddenly stopped working.the blind spot monitoring, rear cross path detection, park assist, rear view camera, and compass all stopped.i was told this is from driving the car in the winter!apparently, there are two modules located behind the bumper that have corroded severely. The snow and salt is thrown off the tires directly on these integrated units that are not sealed sufficiently and so the units corrode and fail.this is absolutely a design failure.these critical units that run all safety equipment should not be placed so carelessly and not properly protected.please see chrysler recalls and fixes this design failure.thank you.
The contact owns a 2012 chrysler town and country. While driving at any speed, the blind spot sensor failed to function properly. The vehicle was taken to an independent mechanic who diagnosed that the two rear sensors needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.
Related to recall # p25.previously the rear window switch was replaced as part of p25.experiencing very similar issue with driver side window control switch after a rainy day where a small amount of rain came inside from going through drivethroughs etc.after that and since, windows open and close randomly during driving causing a distraction and allowing snow/rain inside.often the windows just get stuck.affects 2 front, 2 passenger windows and 2 side mirrors. From inspection it appears that circuit is shorting around corrosion and had significant discoloring of board, possibly ground layer.upon removing board that is in control switch housing found moisture gets trapped on board between rubber cover and causes corrosion and failure.could eventually cause motor burnout and fire i suppose just like rear one.caused window to roll down and get stuck during snow storm recently.now can't get them down at all.contacted chrysler and told me to bring in to dealer.did so and they refused to cover under existing warranty. Then dealer called chrysler and escalated it to more senior customer support.told me if i had "given patronage to the chrysler dealership more often then they probably would just cover it" but that since i "was not a regular customer" they would not help me.
We contacted the local dealership in july and were told that they would call us when the parts to fix the faulty window switch on the driver's side door were received. As of today, they have not received the parts.we feel that 4 months is too long to wait for parts to fix a safety recall issue.
Got a recall notice in summertime 2014 regarding the switch for the rear windows.that if water got down into it, it could catch fire.went to dealer in romeo, mi.i was told that chrysler did not provide them with the part and asked if i wanted it have it disconnected from the electrical.i declined.went to get my oil changed at a clinton township dealership on december 2014, remembering that the recall was never dealt with, and asked again.i was told the same exact thing.no part available; could have it disconnected.i again declined.can't understand why chrysler bothers to send a notice if they are not going to provide the part. Legal reasons, i imagine, not for customer care.
My van has the safety recall to have there rear quarter vent window switch replaced. I have tried 6 times to bring my van in to have the part replaced and the dealership(hendrick, chrysler jeep 543n mcpherson church rd fayetteville nc 28303) said they do not have the parts in and can not order parts. They have also told me they have no way of knowing whenparts will come in and when they do come in they cannot hold them. They want me to continue calling and hoping that a part comes on.i have been trying to get this part replaced for several months. There has been no incidents with the part on my van i would just like the part replaced in a reasonable amount of time.
Sub: p25nhtsa 14v-234 rear quarter vent window switchwe received a safety recall notice a few months ago that stated, ?chrysler has detected that a defect, which relates to motor vehicle safety, exists in some 2010 through 2014 model year dodge grand caravan and chrysler town & country vehicles.? my vehicle falls within the scope of this problem. We contacted arrigo of west palm beach on april 9, 2015 to schedule an appointment to get the vehicle repaired and was informed that ?the part was on backorder and i would be contacted when the part came in.? it has been five months now and they have still not received the required parts as of september 1, 2015.as stated in the safety recall letter, if the dealer fails or is unable to remedy this defect without charge and with in a reasonable time, i may submit a written complaint to the administrator, national traffic safety administration.?we do not understand why it has taken five months or possibly longer for a dealer to receive a safety recall part, so that this safety hazard may be repaired as well as my peace of mind. The problem as stated, ?the rear quarter vent window switch on your vehicle may overheat if exposed to liquid moisture. An overheated rear quarter vent window switch may cause a burning odor, smoke, or a driver's door fire without warning.? i am very concerned for my family's safety because we live in florida and it is very moist here especially during hurricane season. The longer it takes to receive the correct part and fix this issue creates higher safety risk for my family. Thank you for your time and please help us resolve this issue promptly.
The contact owns a 2012 chrysler town and country. While driving approximately 10 mph, both rear windows released in an open position independently. The vehicle was taken to the dealer, where they disengaged the vent window switch. The part was unavailable to repair the vehicle according to nhtsa campaign number: 14v234000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The approximate failure mileage was 35,000.
The contact owns a 2012 chrysler town and country. While operating the vehicle with the windshield wiper switch in the off position, the wipers would erroneously activate and the instrument panel lighting flashed off and on. The dealer stated that the ground cable was faulty. The vehicle was repaired, but the failure recurred. The manufacturer was not notified. The failure mileage was 37,000.
I leased a new van on 5/10/12. In the summer of 2013 i was informed by independent tire company that my tires were in very bad shape, and i was going to need new ones. I contacted dealership because tires should not have to be replaced after 18,000 miles. I was told to bring vehicle in and they would check it out. Unfortunately, i work full time and was not able to take car in without a loaner vehicle (which they would not provide). When winter hit, the tire issue became very noticeable, as my vehicle has no traction whatsoever. When i took it in for an oil change i spoke with the service guy about it. He encouraged me to bring it in as soon as my schedule allowed it. In the meantime, i did research on these tires and found many stories of abnormal wear at a fraction of the lifespan of the tire. I contacted the service department and was told they would not warranty the tires because tires are excluded. My neighbor had the same problem with his tires after 17,000 and the dealership told him that they were aware of the tires, but to replace them on so many vehicles would be too expensive.
Had to replace both rear hubs.was told that there was a recall a few months past my vehicle.
Car will be moving and automatically shift to a different gear and something going on electrically with car. As well it shakes a great deal
Grinding coming from rear wheels. Attempted to remove wheel on passenger side 1 lug nut broke. Dealership claimed to attempted to remove by drilling it out, but claimed couldn't because heat had been applied. I never took it anywhere nor applied heat. Took it some where to have taken off. Turns out i had to replaced rear brake pads and rotors. Funny how theres a hub issue on some town and country but not mine. They didn't think the lug nut was a defect. I've never seen one break where the cover of the lug not tears off. Then the sides of the lug break off leaving the base of the lug. After driving the van prior to replacement of parts you could feel the heat coming off of the wheels. Possibly, could that have been the heat that caused the lug not to be able to have been drilled out like the dealership attempted. After several searches of the internet i have seen that i am not the only one unhappy with all of the other issues with this chrysler product or the dealerships selling them.
The contact owns a 2012 chrysler town and country. While driving at approximately 60 mph, there was an abnormal humming sound coming from the front and rear driver side. The vehicle was taken to an independent mechanic. The wheel hub assembly was replaced on the front and rear driver side tires. The failure recurred on the front and rear passenger side tires. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was not included in nhtsa campaign number: 12v141000 (suspension). The approximate failure mileage was 48,000.
The contact owns a 2012 chrysler town and country. While driving approximately 5 mph, the contact heard a loud screeching sound from under the vehicle. After inspecting the vehicle the contact noticed that the front passenger side tie rod disconnected and the other three wheels were pointing forward. The vehicle was towed to the dealer, where the technicians replaced the tie rod. They also advised that a lug nut was not tightened correctly. The vehicle was repaired. The approximate failure mileage was 2,766. Updated 04/10/12*ljupdated 04/16/12
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