We found the following complaints for CHRYSLER TOWN AND COUNTRY (1997)
Read complaints for CHRYSLER TOWN AND COUNTRY (1997)
Cruise control failed first due toclock spring. I did not have this fixed but now teh air bag is failing as well.
Consumer received recall campaign id 02v293000 and has made several attempts to have remedy performed to no avail.currently, the airbag light is illuminated ,andhorn does not work.took vehicle in for remedy on 01/16/02 was informed that the service technicianwas not in and told to return the next day.consumer called to confirm appointment, andreturned on 01/17/02, was told the service technician was currently off site ,and would not return until 2pm, and that the part had to be ordered.consumer was working and had to leave.spoke with service manager bob murray and attempted to set up an appointment for 01/18/02, but was informed that the service tech does not work on saturdays.manager also could not confirm appt advising consumer would contact once part arrived.consumer lives in a rural area and dealer is only option for recall remedy.
Brought vehicle to chrysler dealer in bloomington, mn.they said that this was a common failure in chrysler mini vans.however, it is not a chrysler problem, but up to the owner to repair. Estimated at $300.00 cost. Also called chysler corporate customer service, same ansewer:too bad, they errored at my expense.this is a family vehicle and i don't consider the horn and airbags frills.additionally, i understand that chrysler has already replaced over 124,000 of these parts at owner expense.
The air bag light illuminates intermittently when making u turns and when turning left or right.nlm
Air bag light remains on while driving, alsohorn & the cruise control are inoperative. Dealer notified. Feel free to provide any further information.
There is apparently a common short in the steering column of these vehicles and the functions in the steering column stop working.of particular concern is the horn and air bag.seems to me that this is a design defect and a safety problem that the manufacturer should take responsibility for ...
Horn/cruise control worked intermittently, then failed.i now understand the air bags were on that circuit as well, but i had no way of checking that at the time, and the garage did not give me any indication that this failure was dangerous.please force them to fix these things on other chrysler mini-vans beofre someone gets seriously hurt.
I first notice just my airbag light came on, then my noticed my horn wasn't working, and checked my cruise control also out.when we contacted the dealer (chris in service) he knew exactly what it was and rattled off what needed to be replaced on the spot (sight unseen).we find this to be highly unusual as we have dealt with this dealership for years and years.we read that you were investigating this same problem today via wallstreet journal and decided to let you all know we had the same problem you were investigating.contact us if needed... Feel free.we appreciate the job you do!!
Without prior warning while traveling onhighway noticed that there was no horn or cruise control,and airbag light appeared on dashboard.
Airbag and horn are not operable due to malfunction of clockspring. Dealer contacted.
Air bag clockspring: after the recall repairs was made, the air bag light continued to illuminate while driving. The consumer took the vehicle back to the dealer. The dealer wanted to charge consumer for repairs. The stated the part which needed to be replaced was not covered under the recall.
Consumer is experiencing problems with steering column whereairbag light comes on/loss of cruise control, and electrical problems.please provide any additional information/attachments.
Cruise control went out, and then airbag light came on. Also, horn would not work.
No summary listed for abov evehicle.
Problem appears to be identical to that described for the 1997 dodge truck recal, nhtsa campaign id: 01v153000.i'd like to be assured that my problem is not related to the recall defect. *
Van unexpectedtly surged forward at high speed from a parked position to cause a crash of incredible destruction to the church, without foot on accelerator.the air bags did not deploy.consumer is smelling gas, consumer can not find any problems.consumer states vehicle is hard to start.
My 'air bag' light flickered for a month and then finally stayed on.i discovered my horn did not work, or the cruise control.i replaced the fuses, and the problem continued.i contacted my repair shop and was told other minivans had the same proble.he referred me to the dealer.the dealer was well aware of the problem and told me it was the "clockswitch".it would cost approximately $250 to repair.he informed me that my air bag does not work, in addition to the cruise control and horn.i researched the web and found many others have the same problem.i contacted chrysler, they claim it is not a defect and not a reall.this should be a recall since over 124,511 of these parts have been replaced, at the owner's expense, and who knows how many vehicles are out there where the operators are unaware their air bag will not deploy.this is a sfety issue!!!!!!please investigate!!!
Airbag light came on.dealer replaced clock spring assembly.
Air bag light stays on, horn and cruise control doesn't work since light has been on. Dealer wants $500+ to fix. Several other chrysler owbners have this problem.
Air bag light remains on while driving and cruise control is inoperative. Dealer contacted. Feel free to provide any further information.
The airbag clock spring failure rate in chrysler mini-vans is unacceptable.. This is a serious safety issue and should be subject to recall.
Air bag light is on continuous, horn does not work, and cruise control does not work.
1.steering system locked up while making turns making control of vehicle difficult.van also made screeching noises while turning.was told rack and pinion needed replacing per "service bulletin".it was, but did not solve problem.dealer recommendeddrive belt and tensioner be replaced.this finally helped.2.air bag light and abs lights came on, and traction control went off at hwy speeds. Air bag light remained on constantly.dealer says that both air bag clock spring and abs controler must be replaced.dealer stated that if these controlers were not replaced, neither the air bags, the horn, the cruise control nor the abs braking system would work.please reopen nhtsa action investigation #ea01007for the air bag clock spring in this vehicle.it is important for people to know that if their air bag light won't go off it means that the system is not operational!
This defect effects air bag and horn at the same time. This is a safety issue. We can not count on the air bag to work nor the horn to function in an emergency. I think its quite unusual that both are not functioning. Thank you for your concern and attention.ph *nlm**dimsii ivoq entry posted after 12/12/02 cut over to artemis**765869
I own a 97 chrysler t & c.it appears that the clockspring in the steering wheel is defective and the mfg states there is not a problem but it could led to a airbag malfunction.it appears this is not covered by a recall which it should be... How many complaints have you received on this????
Intermittently airbag light stays illuminated while driving. Dealer has inspectedvehicle. The air bag light stay on due to defective clock spring, which was replaced.
Air baf light came on. Took van to dealer for repair. Was told air bag would not work because of defective clock spring.there is a mfg. Recall on 97 dodge pickups but not on 97 chry minivans for defective clock spring.
Airbag light on and cruise control turned on and off.replaced clock spring.when looking for information on clock spring saw how many others had failed and decided to add my voice.a non-woring airbag is a safety issue, especially in vehicles marketed to young families.
The clock spring seems to be a very common safety failure in the 1997 chrysler town and country minivan. This clock spring provides power for major safety components including the airbag and horn..
Per conusmer the dealership stearns daimler chrysler; graham nc; 336-228-6315; is refusing to honor the recall for the clockspring 02 v 293 000. Ts
Airbag light stayed on , and cruise control didn't work. Dealer identifiedproblem as being clock spring. Consumerwas responsible for $150 for repairs.
Horn is not working. Took vehicle to dealer to check onhorn, and found thatclock spring was broken. Also,air bagswere norworking.this is a safety hazard, and consumer should be notified of this .
Air bag light was flashing.dealer diagnosedclock spring was defective. Dealer replaceditat consumer's cost.vehicle was not experiencing any problems.
Airbag light flashes on and off. It cuts on for a while, then it will go out for a while.
Air bag light remains on while driving. Hornand cruise control were inoperative. Dealer notified,and they replaced the clock spring. Feel free to provide any further information.
The clock spring in the steering wheel is defective resulting in he horn, airbag and cruise control being inoperative.
Airbag light is on.
The air bag light on the dash is illuminated.nlmair bag, horn and cruise control failed, clockspring failure, consumer states there is a recall for some chrysler vehicles.
My airbag light stays on all the time when minivan is on, and my horn doesn't work i never know how much i needed ny horn till now. Also my cruise control doesn't work either.
The air bag light comes on intermittently and the cruise control no longer operates.
While driving withcruise control activated could not disengage that system by the steering column, and had to apply brakesto stop vehicle. Also, horn has failed to function.dealership has examinedvehicle, and determined that clock springwas the componentthat needed to be replaced.please provide any additional information/attachments.
No summary listed for above vehicle.
I went to dmv to have my car inspected and was given a report that stated several parts on my vehicle were recalled. I am trying to find out if vehicle can be serviced for free from dealer because of the defects or will i have to pay for them?parts listed under recall were rc-j25-09 emissions recall j25 mopar value line catalytic converters my car failed for emissions problemsb24-clockspring safety recall - lifetime warranty 895- safety recall fuel rail seals.
Horn won't blow, cruise control only works intemittently, air bag light stays on continuously.
The courtesy light in the door burned out.nlm consumer states while his wife was driving vehicle the steering wheel suddenly became extremly difficult to turn, consumer was told that the vehicle needed new struts and a new rack an pinion, also the windshield wopers come on by themselves and the air bag light on the dashboard stays on.
Upon starting the vehicle the srs light illuminated it stayed on longer than normal, and went off.consumer restarted vehicle and light came back on again this time staying on.the owner took van to dealer and they informed him that the airbags were disabled, due to a timer spring.please describe details. Mr
Clockspring failure disables airbag.
Clock spring brokeand disengagedhorn, andairbag.air bag light illiminated ondashboard.please provide any further information.
About 2 weeks agoair bag light came on after starting vehicle.air bag light remained on. Also,hornand cruise control failed to function properly when in use.
Purchased as used vehicle with the premium warranty offered by dealer.air bag light remains on, warning horn does not work and cruise control is inoperative.took the vehicle to chrysler dealer this morning and seemed to me the other three customers at the counter had the same complaint all echoed my problem.while discussing it another customer "chimed in" i had mine fixed last week- under warranty.got called 2 hours later to inform me it needed the clock spring replaced to the tune of $227.60.would like to get all or some of this back and a warranty on repair. *nlm**dimsii ivoq entry posted after 12/12/02 cut-over to artemis*763547
Air bag sensor light comes on and stays on. May result in none or permature deployment of air bags. Dealer contacted.
The air bag warning light remains illuminated indicating a malfunction. Consumer also states since this problem has occurred the horn has become inoperable and a clicking noise is coming from the horn area.nlmconsumer states cold air came out of the passenger side vents when the heat is turned on due to a faulty heater control.dealer replaced faulty clockspring.
The air bag clock spring failed causing the air bag light to illuminate.nlm
1997 chrysler town and country. The air bag light illuminated, the dealer stated the clock spring shorted out internally, however the consumer received a notice in the mail, regarding the clock spring and that it would be replaced regardless of mileage. The check engine light illuminated, the dealer replaced the egr valve.
The airbag warning light came on in june.i contacted the dealer and was told that it was the clockspring without them even looking at it.they also told me that my cruise control and horn would fail next.sure enough, about a week later the cruise control and horn ceased to function.i have a friend with a 1997 caravan with the same problem.if the dealer knew what was wrong with it sight unseen, that indicates that this is a common problem. I see that there is an open investigation (nhtsa action#ea01007) into this very problem, and i hope that it results in a recall soon.the dealer wants almost $300.00 to fix it.
The contact owns a 1997 chrysler town and country. While the vehicle was parked, the driver and passenger side air bags deployed without warning and smoke filled the vehicle. The contact was able to safely exit the vehicle with minor injuries to the hand. The manufacturer was not notified. The dealer was notified. The contact was afraid to drive the vehicle. The failure mileage was 180,000.
The contact owns a 1997 chrysler town and country. The contact stated that while starting the vehicle, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact was aware of nhtsa campaign number: 02v293000 (air bags) however, the vin was not included in the recall.the manufacturer was not notified of the failure. The failure mileage was 175,000.
The cruise control and the horn were inoperable,due to the srs light appearing on the dashboard.dealer was aware of the problem. Tsjg.
Clock spring problems, consumer states the horn will work sometimes, butcruise control is not working, also there was a noise from the steering wheel column, contact dealer and vehicle is being repaired. . consumer also stated there was a coolant leak, the dealer replaced the radiator cap.
The failure of the air bag clock spring has resulted in the air bag warning light staying continualy on and the loss of the cruise control.i have talked with several other people who indicate this is a problem on similar chrysler products.there is some concern that the air bag(s) could deploy without having an event that would signal deployment.there is also concern that the air bag(s) would fail deploy in the event of a front force collision.
Airbag light came on, horn and cruise control stopped working, tookto dealer, clock spring assembly had to be replaced. The consumer states that were 2.8 million other owners with the same problem and withthe same kind of vehicle.the consumer also indicates thatdriving this vehicle was extremely dangerous.
Airbag light is coming on and staying on.cruise control doesn't work, and horn won't blow.
Clock springs are not working properly andhorn/cruise control have gone out due to this default. Contacted dealer, and dealer was not willing to do anything.the consumer's insurance would not pay forthe clock spring replacement because they claim it was the manufacturing defect.
The air bag light stayed on, the cruise/horn does not work, and the clockspring was found to bedefective.the clockspring was replaced.mrscc
Chrysler lxi minivan -- 1997 -- airbag, horn failure [clockspring?] -- reported by many as a common issue.car has about 52,000 miles.engine was replaced (short block) at 13,000 miles.
"air bag" light came on continuously. Dealer advised me that clockspring had failed and that airbag probably will not deploy. Horn doesn't work either.
Airbag sensor light illuminated.also,horn stopped blowing.please provide any further information.
Consumernoticed a couple of months ago thathorn stopped working, andairbag light came on dashboard.
The clock spring controls the air bag system, horn and cruise control system. I was told by the repair technician at the dealership that the part(clock spring) has failed on other vehicals and that chrysler has recalls on some of these vehicals for the same part.
While driving 55-60mph vehicle was hit on side, went down a ravine and hit a tree front at an angle. Neither airbag deployed,vehicle was totalled.
Request reimbursement for numerous multi-function switch replacements.*phthe problem caused the turn signals and horn to work intermittently, also the windshield wipers turned on by themselves.by the fourth failure the consumer took the vehicle to an independent car center and the problem was diagnosed as a broken clockspring. After two years of the ongoing problem and asking if there was a recall, the consumer then discovered there was a recall on the clockspring.
Consumer was driving whenairbag lightcame on.local mechanic replaced clock spring insteering column.
While driving about 60 mph with cruise control on when suddenly vehicle accelerated, andair bag light came on.consumer took vehicle to dealer to be repaired, but vehicle was not under warranty to be fixed.
No were parts available, regarding recall#02v293000. Frontal air bags.
Vehicle was involved in a frontal collision, andairbags did not deploy, resulting in minor injuries.the manufacturer will be notified.
Consumer received a recall notice regarding the clock spring. The consumer had the repairs on the clock spring done on 05/08/2002 prior to receiving recall notice. Consumer sent receipts as proof of payment to chrysler on january 12, 2003.and still did not receive reimbursement of $208.61, nor was consumer notified by manufacturer when the reimbursement would bre issued.
No response to safety recall to replace minivan's clock spring assembly.*consumer requested assistance on reimbursement for safety recall to replace the clock spring assembly.the air bag light stayed on and the horn was inoperative.
When slamming on the brakes to stop in an emergency, brake pedal went to the floor,resulting inextended stopping distance, and the vehicle crashed into the rear end of vehicle in front.there was no deployment of the driver'sside or passenger's side air bags. Owner waiting forhelp from chrysler about the crash.prior to crash brake service light can on and dealer turned it off and said nothing was wrong.
Clockspring assembly repaired three times.(nar)*phthe consumer had made several attempts to have the malfunction on vehicle fixed, however the continued. The consumer isseeking reimbursement for repairs because the vehicle was defective .
The air bag warning light came on after the dealership checked the recall 02v293000, air bag clock spring assembly and indicated that it was fine, and didn't need replacement.currently,dealership wanted to charge the consumer $70.00 to inspect the clock spring again.
During impact the driver's and passenger's side air bags deployed, causing passenger to sustain a broken hand.
I hit a pothole and the airbags deployed.
At an impact of approx 100mph, the passenger airbag on my 97 town & country lxi deployed however the driver airbag didnot. The impact was the front driver side and down the side. Why would the driver airbag not deploy?
Since we purchased this van in 2001 we have had a problem with it not wanting to run, at first it was intermittent, but now it is just sitting at the shop.we have taken it in to the dealer 6 times, and to 2 other mechanics 4 times and finally may have found that it is the body control module.we have already spent thousands of dollars on this van and now they want another $1000 that we do not have.i have been reading lots of complaints on the computer concerning this part of the vehicle, why is there no recall for this???
My 16 year old son was driving our 1997 chrysler town & country mini van.he was traveling at about 30 mph.he hit a truck that was parked along our street.the impact to our van was on the passenger front side.neither the driver side airbag nor the passenger airbag deployed.both passengers in the front hit the windshield.the driver was wearing his seatbelt, but hit both the steering wheel (which bent) and the windshield.my van is totalled and the truck needs a new bed and back fender all replaced.i am concerned that the seatbelt did not restrain my son and also that the airbags did not deploy from this impact.please respond - thank you,kari kienitz
Intergrated child seat located behind drivers seat is difficlult to open when latch becomes contaminated from child eating. Seat has never been used. There was recall 98v185000 on this problem, but consumer's vehicle was not included due to vin.
Failure of the electrical system caused fire.
The instrument gages and warning lights malfunctioned, consumer was informed by dealer that there was a possible electrical problem and recommended that the battery be replaced. *yd
While driving the vehicle stalled without warning.*nlmreturned usps, 2nd attempt made 05/21/03 failed. *lj
The power door locks malfunctioned.the locks click off and on every 5 to 10 minutes.the vehicle is equipped with a manufacturer installed remote security system.. *la
The instrument gages and warning lights malfunctioned, consumer was informed by dealer that there was a possible electrical problem and recommended that the battery be replaced. *yd
Engine compartment fire, possibly electrical system failure, claim # 12-0651-368.nlm
Electrical system failure associated with instrument panel, speed control, locks, warning lights.dt
Vehicle stalls at highway speeds because of an unsolvable electrical malfunction.
Failure in the electrical system caused battery to fail.
Vehicle possibly experienced an electrical failure, the insured is asking if there are any recalls regarding electrical systems. Claim #12-0651-368.
Well i'am having electrical issues now i close my hood and my 4 ways start blinking, i turn on my van and the abs & and air bag light come on when i start it but never go off.the cv boot is bad and the half shalf on passenger side i think its making alot of sound when i go down the road ,i already brought brand new outter tie rod ends for both sides, and swag bar lings brand new for both sides springs and mounts, and struts the radio seems to fade in and out you can not see any station numbers or clock time on it so i figured its and elec issues and now in the last couple of day like about july29th, 2015 , i got back home and noticed my temperture light on dash came on and it said hit was it was hot, the day before i just paid for and oil change and thats because their was oil all over the engine and to find out the bolts were all loose but 1 which was striped, but anyways now my fans are not going around and its not keeping my van cool my husband has checked all fuses but can't find the relay for the radiator fan if that even has anything to do with it, i have put over 1,000 in this van now, i'am handid cap and i really need my van to get me around i also don't have the remote to open the doors or lock it so i have to do it with the key , it surely would be nice to have a remote that goes with this van , but it surely would be great if things would work right to, i can be driving it down the road and the automatic door locks will be locking and un locking while i'am driving all by their self also the window wipers wipe but the fluid will not come out on the front windows or the back windows, ihope you can help me out i walk with 1 to 2 canes and sometimes a walker, i have braces on my legs and have to help myself at putting my legs in , i really need a mini van that will work for me, thank you.
Vehicle possibly experienced an electrical failure, the insured is asking if there are any recalls regarding electrical systems. Claim #12-0651-368.
While driving engine will quit working andelectrical system will not work. Then consumer will let vehicle set for about an hour , and will start again. The consumer took the vehicle to the dealer and they could not find anything wrong.
The air bag light stayed on, the cruise/horn does not work, and the clockspring was found to bedefective.the clockspring was replaced.mrscc
An electrical short, either in the fuse breaker block, wiring harness or battery, started a fire in the engine compartment and totally burned the vehicle.
Tl-the driver owns a 1997 chrysler town and country.the driver began to notice that all of the gauges on the instrument panel would drop to zero intermittently.the failure recurred while driving or while stopped.the check engine light also began to illuminate on the dashboard so the vehicle was taken to an independent repair shop where they were unable to diagnose the failure.the vehicle was not repaired and the failure continues.the failure mileage was 91,500 and the current mileage was 92,000.sm.
Consumer is experiencing problems with steering column whereairbag light comes on/loss of cruise control, and electrical problems.please provide any additional information/attachments.
When traveling at any speed the vehicle will cut off without prior warning.problem is noticed when making a stop or when making a turn. Consumer has contacted the dealer, dealer indicated that it was due to an electrical malfunction. Please provide any further details.
The contact owns a 1997 chrysler town and country. The contact stated while driving approximately 35 mph, the instrument panel gauges failed. The check engine warning indicator illuminated at the time of the failure. The vehicle was taken to an independent mechanic for diagnosis. The technician informed that the failure was related to the electrical grid. The vehicle had not been repaired due to the part being unavailable. The manufacturer was notified of the problem. The approximate failure mileage was 84,900.updated 08/15/13*lj
As we were driving down the expressway one day the gauges all froze for about 3 days and from that moment on the locks lock and unlock while the car is in motion, it is a continuous thing every time we get in the vehicle. My wife was driving oneday and the doors unlocked on her and the driver door slung open , the only way that i have been able to deal with this is by driving with the door not fully closed so that it will stop locking and unlocking, but that only lasts for so longthen it does it at times when the door is not fully closed as well.this has got to be some kind of a manufacturers thing because my horn is not working either and it all has to do with my drivers side door.if there is some type of recall or answer please inform me in a hurry, this is a dangerous problem that really needs to be rectified.
I turned on the ignition and i have no instrument gauges working on the dash also the service engine light and abs lights are on. I went to a service tech and had the dash display replaced, the computer and the transmission control module replaced and still have the same problem. Can you help?
The van just died by itself while running at speed of 60 mph on freeway.
Electrical fire, believed to have started somewhere between the battery and the starter.
Engine compartment fire, possibly electrical system failure, claim # 12-0651-368.nlm
On ignition the vehicles dash gage instrument panel lights (odometer, gas gage, warning lights) do not turn on with ignition, vehicle runs 2-3 seconds and shuts off, with no sputtering or knocking.searching online for problems of a similar nature many sites indicate the error may stem from an incorrectly soldered instrument display panel, specifically the ground return on the instrument circuit board.
The instrument panel lights shut off while driving.*nlm *nlm
Since we purchased this van in 2001 we have had a problem with it not wanting to run, at first it was intermittent, but now it is just sitting at the shop.we have taken it in to the dealer 6 times, and to 2 other mechanics 4 times and finally may have found that it is the body control module.we have already spent thousands of dollars on this van and now they want another $1000 that we do not have.i have been reading lots of complaints on the computer concerning this part of the vehicle, why is there no recall for this???
Engine suddenly turns off while on highway, windshield wipers go on and off without turning switch, usually happens while locking or unlocking doors. 1997 chrysler town and county, engine stopped, and so did power steering while driving around curve causing driver to run off road into field. Possible head injury according to local hospital, am to report to neurologist asap. Mechanics can find nothing wrong.
The contact owns a 1997 chrysler town and country lxi.while driving at any speed, the contact noticed that the lights on the dashboard would shut off without warning, making it impossible to see how fast the vehicle was traveling. The dealer nor manufacturer were notified. The failure was not diagnosed nor was the vehicle repaired. The current mileage was approximately 200,000. The failure mileage was approximately 190,000.
The contact owns a 1997 chrysler town and country. While driving various speeds, the instrument panel gauges failed without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the failure was related to the electrical grid. The vehicle was not repaired. The vin was unknown. The failure mileage was 40,000.
The contact owns a 1997 chrysler town and country. After starting the vehicle, the contact noticed that the instrument panel no longer functioned. The failure continued to occur. The vehicle had not been inspected or repaired at the time of the complaint. The failure mileage was approximately 163,000. The current mileage was approximately 164,000.updated 9/1/10 the consumer stated the problem was due to a bad connection at the end of the wiring harness. Updated 09/14/10
1997 chrysler t&c van repeatedly loses all dash gauges so you can not tell how fast you are going etc.. Abs light and service engine soon light come on.no remedy as of yet .had one mechanic tell me it was the body control module but it would cost over $900 to replace{and that might not fix the problem!}.also lost wiper function, i have to use the wash function to clear windshield when it's raining or snowing.mechanic said that is related to the bcm also.
The evaporator heater coiland expansion valve malfunctioned.prior to this, the air conditioner was not cooling the van.thishappened since january2002.the consumer was told by the manufacturerthere was no recall on the above parts.the battery had been replaced on four occasions, the rear brake drums, the serpentine belt and tensioner had been replaced.*sccalso the horn, driver seat rack and grill were replaced.
The vehicle would not start due to battery failure. Yh
Battery failed, causing vehicle to stall.
Battery failed.yh
While driving 45 mphelectrical system failed. As a result, headlights/windshield wipers, and horn failed.vehicle was taken to the dealership, and mechanic determined that electrical wiring harness failed, and it will cost $1300 at consumer'sexpense to fix it.the harness was installed at the factory under the battery.the battery corroded and acid leaked onto the harness which caused varying electrical problems.nm
Battery fails without warning and after failure will not take after jump started.nlm
Battery failed.
The original battery failed at 27,000 miles and was replaced in march 1999 with a new 60 month battery. Now 17 months later the battery has failed again and was told by the dealer that the battery had to be replaced. There seems to be an issue with the short life of batteries in these minivans. A side note is my sister inlaw has a 98 t&c with 26k and her battery needed to be replaced. Please provide any information that you have on this. Thanks!
Battery failed.
Airbag sensor light illuminated.also,horn stopped blowing.please provide any further information.
Horn/cruise control worked intermittently, then failed.i now understand the air bags were on that circuit as well, but i had no way of checking that at the time, and the garage did not give me any indication that this failure was dangerous.please force them to fix these things on other chrysler mini-vans beofre someone gets seriously hurt.
Consumernoticed a couple of months ago thathorn stopped working, andairbag light came on dashboard.
Clock spring brokeand disengagedhorn, andairbag.air bag light illiminated ondashboard.please provide any further information.
Without prior warning while traveling onhighway noticed that there was no horn or cruise control,and airbag light appeared on dashboard.
Brought vehicle to chrysler dealer in bloomington, mn.they said that this was a common failure in chrysler mini vans.however, it is not a chrysler problem, but up to the owner to repair. Estimated at $300.00 cost. Also called chysler corporate customer service, same ansewer:too bad, they errored at my expense.this is a family vehicle and i don't consider the horn and airbags frills.additionally, i understand that chrysler has already replaced over 124,000 of these parts at owner expense.
While driving withcruise control activated could not disengage that system by the steering column, and had to apply brakesto stop vehicle. Also, horn has failed to function.dealership has examinedvehicle, and determined that clock springwas the componentthat needed to be replaced.please provide any additional information/attachments.
Horn won't blow, cruise control only works intemittently, air bag light stays on continuously.
Began as intermittent horn and cruise control functions, then an airbag light, now all three are continuously inoperative.i diagnosed the problem myself, got a $200.00 estimate from the dealer to replace the clock spring. Have not yet had vehicle repaired as yet due to cost; am awaiting recall notification from manufacturer.dt
Consumer states that while driving at any speed and no warning the clock spring went out causing the consumer horn not to work. Dealer notified ts
Clock springs are not working properly andhorn/cruise control have gone out due to this default. Contacted dealer, and dealer was not willing to do anything.the consumer's insurance would not pay forthe clock spring replacement because they claim it was the manufacturing defect.
The clock spring seems to be a very common safety failure in the 1997 chrysler town and country minivan. This clock spring provides power for major safety components including the airbag and horn..
The clock spring controls the air bag system, horn and cruise control system. I was told by the repair technician at the dealership that the part(clock spring) has failed on other vehicals and that chrysler has recalls on some of these vehicals for the same part.
Air bag light stays on, horn and cruise control doesn't work since light has been on. Dealer wants $500+ to fix. Several other chrysler owbners have this problem.
Air bag light remains on while driving, alsohorn & the cruise control are inoperative. Dealer notified. Feel free to provide any further information.
Air bag light remains on while driving. Hornand cruise control were inoperative. Dealer notified,and they replaced the clock spring. Feel free to provide any further information.
Air bag light is on continuous, horn does not work, and cruise control does not work.
The horn often does not honk when the center of the steering wheel is pushed.several times, i have tried to honk and was unable to.one has to push hard and then "search" for the spot that will make the horn honk.this is a serious problem for me, but chrysler has not helped me.
The courtesy light in the door burned out.nlm consumer states while his wife was driving vehicle the steering wheel suddenly became extremly difficult to turn, consumer was told that the vehicle needed new struts and a new rack an pinion, also the windshield wopers come on by themselves and the air bag light on the dashboard stays on.
The airbag warning light came on in june.i contacted the dealer and was told that it was the clockspring without them even looking at it.they also told me that my cruise control and horn would fail next.sure enough, about a week later the cruise control and horn ceased to function.i have a friend with a 1997 caravan with the same problem.if the dealer knew what was wrong with it sight unseen, that indicates that this is a common problem. I see that there is an open investigation (nhtsa action#ea01007) into this very problem, and i hope that it results in a recall soon.the dealer wants almost $300.00 to fix it.
Loss of control of cruse control. Horn did not work ( on indication prior).
My 'air bag' light flickered for a month and then finally stayed on.i discovered my horn did not work, or the cruise control.i replaced the fuses, and the problem continued.i contacted my repair shop and was told other minivans had the same proble.he referred me to the dealer.the dealer was well aware of the problem and told me it was the "clockswitch".it would cost approximately $250 to repair.he informed me that my air bag does not work, in addition to the cruise control and horn.i researched the web and found many others have the same problem.i contacted chrysler, they claim it is not a defect and not a reall.this should be a recall since over 124,511 of these parts have been replaced, at the owner's expense, and who knows how many vehicles are out there where the operators are unaware their air bag will not deploy.this is a sfety issue!!!!!!please investigate!!!
Airbag light is coming on and staying on.cruise control doesn't work, and horn won't blow.
The evaporator heater coiland expansion valve malfunctioned.prior to this, the air conditioner was not cooling the van.thishappened since january2002.the consumer was told by the manufacturerthere was no recall on the above parts.the battery had been replaced on four occasions, the rear brake drums, the serpentine belt and tensioner had been replaced.*sccalso the horn, driver seat rack and grill were replaced.
Cruise control went out, and then airbag light came on. Also, horn would not work.
Horn is not working. Took vehicle to dealer to check onhorn, and found thatclock spring was broken. Also,air bagswere norworking.this is a safety hazard, and consumer should be notified of this .
Airbag light came on, horn and cruise control stopped working, tookto dealer, clock spring assembly had to be replaced. The consumer states that were 2.8 million other owners with the same problem and withthe same kind of vehicle.the consumer also indicates thatdriving this vehicle was extremely dangerous.
About 2 weeks agoair bag light came on after starting vehicle.air bag light remained on. Also,hornand cruise control failed to function properly when in use.
While drivingvehicle stalls unexpectedly which may cause a crash. Took vehicle to dealer several times, and dealer could not determinecause.vehicle is able to restart after stalling.please provide further information.
Intermittently while drivingvehicle stalls when making a any types of turnswhich may cause a crash.been to dealer several times, and they could not determinecause.please provide further information.
Bundle of wire under hood fell due to not being clamped, serpentine belt wore through casing on wire bundle, splitting cam sensor wire.
As we were driving down the expressway one day the gauges all froze for about 3 days and from that moment on the locks lock and unlock while the car is in motion, it is a continuous thing every time we get in the vehicle. My wife was driving oneday and the doors unlocked on her and the driver door slung open , the only way that i have been able to deal with this is by driving with the door not fully closed so that it will stop locking and unlocking, but that only lasts for so longthen it does it at times when the door is not fully closed as well.this has got to be some kind of a manufacturers thing because my horn is not working either and it all has to do with my drivers side door.if there is some type of recall or answer please inform me in a hurry, this is a dangerous problem that really needs to be rectified.
The contact owns a 1997 chrysler town and country. After starting the vehicle, the contact noticed that the instrument panel no longer functioned. The failure continued to occur. The vehicle had not been inspected or repaired at the time of the complaint. The failure mileage was approximately 163,000. The current mileage was approximately 164,000.updated 9/1/10 the consumer stated the problem was due to a bad connection at the end of the wiring harness. Updated 09/14/10
Electrical wiring failure caused vehicle fire.
Fire while driving, brakes, power steering completely failed.
While pulling vehicle in parking garage saw smoke coming from under the hood. Consumer raisedhood and vehicle was on fire. There was no warning.contacted dealer, and dealerurged consumer to contact insurance company.
Windshield wipers have self-actuated over 100 times while driving.i have taken the car back to dealer (galeana) seven (7) times and they cannot fix the problem.i consider this a safety problem because there is some kind of "short circuit" in the electrical system that could cause a fire and we may be trapped in the car.it is startling to the driver to have the wipers come on suddenly while you are driving at highway speeds and could cause the driver to lose control of the car.
Vehicle started smoking after an hour parked in garage. Consumer was able to move vehicle out of garage, smoke decreased after vehicle was outside. Dealer notified, and found the cause in the electrical harness under the hood. Repair made at no cost to the consumer.
There is apparently a common short in the steering column of these vehicles and the functions in the steering column stop working.of particular concern is the horn and air bag.seems to me that this is a design defect and a safety problem that the manufacturer should take responsibility for ...
While the wife of the comsumer was driving the vehicle about 45 mph.the dashboard electrical powerwent off, air conditioner and engine still running;dealer will start working on vehicle tuesday july 8, 1997.
Instrument panel cluster module was replaced at 64,000 miles. Problem has reoccurred,and cluster needs to be replaced again. Dealer notified.
Consumer experiencing problems with the instrument clsuter module gauges and overhead computer malfunctioning. Also service engine soon light is illuminated. Dealer suspected an electrical problem and stated that battery needed to be replaced, consumer refused repairs, consumer believes the problem that other chrysler vehicle are having, he is experiencing the same problem, the manufacturer recalled 2 chrysler vehicles and consumer believes that other models should be included as well.
The van just died by itself while running at speed of 60 mph on freeway.
Vehicle suddenly turns off while driving with no control of the gas or breaks.
The most recent brake failure was the most potentially deadly.without warning, we had total brake failure due to rear wheel cylinders seizing up. We contacted chrysler, offered to send them the defective parts. After numerous calls to customer service and the recall center, we were told chrysler was not interested.chrysler contacts were very rude.we pulled up a recall from nhtsa id number 96v215000.our concern was the remark in the corrective summary.the master cylinders in 1997 minivans made in st. Louis were defective.our minivan was manufactured in st. Louis.according to chrysler recall center, the recall was on vehicles with traction control.we have traction control.people at customer service will not talk to us about the recall notice to help us.our van is handicap accessible.safety for our family and out disabled son is of utmost concern.since chrysler is no help, who is?
While turning/braking vehicle stalled andlost power.the consumer managed to pull over.
I have 1997 dodge town and country van and every time it rains the serpentine belt pops off.dodge told me that this is a known problem and there is no sure way of resolving it.this is very dangerous because there is no power steering once the belts pops off.
When driving, the vehicle stalled. The vehicle has been to the dealer on six occasions.
While drivingheard a strange noise, andtemperature gauge wentto hot, andlost all power. Consumer managed to get toside ofroad. Consumer felt thatonhighway there may have been an accident.dealer has put fourbelts on vehicle, andproblem still remained. Consumer states each time belt fails that brakes fail and steering is hard, consumer was told by 2 mechanics that this year and model vehicle is noted for this problem.
Somewhere between 82,000 & 86,000 miles, my engine began making a ticking sound.since i was duefor an oil change, i took the van in to a nearby shop for an oil change.the first thing the mechanic called me about was an oil leak...he thought the head gasket was blown and was calling for my authorization.when he removed the valve cover, he called back to inform me that i had a broken head.somehow, one of the stanchions that holds the rocker arm assembly had broken off and the rocker arm next to that stanchion was loose and causing the clicking sound.neither he nor i had never heard of that type of part failure and i went to the shop to see what he had found.the stanchion was broken through about 1/4 inch below the rocker arm.in my mind, since a head is a solid block of cast aluminum, this was not a part that should wear out or have to be replaced.the engine had never overheated, et cetera. In quoting the repair estimate, the mechanic informed me that since the head was broken, in addition to the cost of purchasing a reconditioned head, i would also have to pay a $200.00 core charge since mybroken head could not be exchanged and reconditioned.to my way of thinking, since the head shouldn't have broken in such a manner anyway, the core charge was unfair.my belief was that this is either a casting or design flaw and regardless of the fact that i was 16,000 milesover the warranty, this type of breakage should not have happened.i then went to the dodge dealership service department to see if chrysler corp. Was helping consumers with this type of problem.he then put me in touch with the service manager.i learned a few more things from the service manager. First, since my vehicle was out of warranty, he was certain that chrysler would not help in any way with the repairs.when they recondition the heads, they now insert a shaft through the stanchions to provide additional strength to prevent these breaks.
The contact owns a 1997 chrysler town and country. The contact was driving approximately 55 mph in rainy weather when the steering wheel became abnormally stiff and difficult to turn. The defroster also failed and the contact experienced an increase in stopping distance when applying the brakes. The vehicle was pulled over and the contact noticed that the serpentine belt was detached. The contact reattached the serpentine belt and continued driving. The failure recurred 3 times and only when driving in rainy weather. After each failure, the contact would reattach the serpentine belt himself. The vehicle was not taken to have the failure diagnosed or the vehicle repaired. The failure mileage was 185,000 and the current mileage was 187,000.
Water pump is leaking. Yh
From27,928 mile up to the present had four serpentine belts replaced & repaired by various independent repair shops,but,problem still appears to be reoccurring, dealer / manufacturer were not notified at this time. Discharge line leaking from compressor to condensor causing ac not to work. Water pump failed.windshield wiper switch shorted and was replaced.exterior power mirrors shook while driving, dealer replaced switch.transmission hard to downshift to first gear on slight downgrades, dealer made no repairs.
Windshield wipers will not operate in cool damp weather (25-45 degrees f with high humidity). They cannot be controlled- sometimes operating for 10 minutes without being able to turn them off, sometimes they go into delay mode by themselves, and sometimes will not even turn on. This has been going on since we bought the vehicle in 2002. The same problem occured with our 1997 dodge intrepid es which we sold in 2002 due to it being an electrical nightmare, a lemon from the factory. Though purchased new, the dealer would not make any effort to having the car replaced though we suffered through 3 years of warranty "repairs" for the same problem. Anyway, i digress...
While drivingheard a strange noise, andtemperature gauge wentto hot, andlost all power. Consumer managed to get toside ofroad. Consumer felt thatonhighway there may have been an accident.dealer has put fourbelts on vehicle, andproblem still remained. Consumer states each time belt fails that brakes fail and steering is hard, consumer was told by 2 mechanics that this year and model vehicle is noted for this problem.
When the vehicle was turned off the fan continued to run, the vehicle was taken to the dealer but they were unable to remedy the problem.nlmthe dealer replaced the relay rod on the fan.the consumer requested reimbursement.scc
Clock spring problems, consumer states the horn will work sometimes, butcruise control is not working, also there was a noise from the steering wheel column, contact dealer and vehicle is being repaired. . consumer also stated there was a coolant leak, the dealer replaced the radiator cap.
The contact owns a 1997 chrysler town & country. Whiletraveling at speeds of 30 mph during rainy weather, the vehicle stalled without warning. The vehicle was taken to a local mechanic where the timing belt was replaced, however the failure recurred. The failure mileage was 196,000 and the current mileage was 198,000.
Consumer received manufacturer'srecall notification895 for engine seals. Contacted dealer, and they stated parts were not available and didn't know when they will be.
"service engine soon" light comes on at 55 to 60 mph accompanied by a stumble in car's motion. Dealer tried and was not able to correct this problem. *la
Was driving approximately 40mph, when the serpentine belt (timing belt) came off. This caused the lost of power steering, brakes and coolant. Have been to dealership at least 3 or more times for problem with serpentine belt.ts
Consumer state while traveling 30 mph without any indication the power steering ended the temperature gauge was running high. Consumer pulled over and look under hood and notice major belt had broken. Vehicle was repaired three weeks after repair problem return. Please provide further information. Ts
Tensioner pulley bolts snapped, assembly flew into power steering pulley, breaking pulley and pump, due to low speed at moment of failure, loss of control of vehicle did not result in accident or injury. *et
Van engine dies at any time without any sputtering or warning, like someone turned off the ignition. Will start right up again as soon as i put transmission in neutral and turn key. Often when driving the engine will jerk real hard like i just drove over a speed bump, but engine does not kill. The engine light flashes for a second. Dealer says nothing shows on computer so theres nothing he can do. Chrysler in detroit was called and said the same thing. They were no help at all.i have almost been hit from behind several times due to this problem. I see others have had the same problem posted also. Happens about once every two weeks or so. It seems if the dealers computer doesn't give them a code they are lost and can't do anything to help. It's a very frustrating and dangerous situation to be in!
Engine has quit without warning while being driven six times between 1/1/00 and 5/17/00.it has occurred at all speeds, sets no codes, does not hesitate, stumble, spudder, just quits like you turned off the key!on several of these occasions accidents were almost caused by vehicles behind my vehicle not realizing my deacceleration and stop.replaced fuel pump, knock sensor, crankshaft sensor..
Tensioner pulley bolts snapped, assembly flew into power steering pulley, breaking pulley and pump, due to low speed at moment of failure, loss of control of vehicle did not result in accident or injury. *et
Chrysler lxi minivan -- 1997 -- airbag, horn failure [clockspring?] -- reported by many as a common issue.car has about 52,000 miles.engine was replaced (short block) at 13,000 miles.
Engine fails while car is in motion. It happens often and at different speeds. Dealer installed a co-pilot which registered a number of occurences.since august 2003 dealer tried and was not able to correct this problem. *la
The insured was driving into a parking space and smoke came up on both sides of the vehicle, insured opened the hood and flames were shooting out, vehicle intermittently catches on fire, but there is no visible damage.claim number 06-5430-611.
Engine failed on interstate while traveling at 70 mph.dealers have not been able to correct problem.engine still backfires and the service engine light is on.especially dangerous for driver who is disbled and it is difficult to control without the use of power steering and brakes.
While driving engine will quit working andelectrical system will not work. Then consumer will let vehicle set for about an hour , and will start again. The consumer took the vehicle to the dealer and they could not find anything wrong.
The insured states that the vehicle caught on fire from the engine and destroyed the vehicle, the fire started near the front wheel wells. Claim number 20-5421-367.
Engine stalling while traveling at highway speed of 60-65 mph, and restart itself.also,engine would stall at low speed of 30 or less, and cut off completely. Vehicle been to two different dealers, and nothing could be found.
Engine has quit without warning while being driven six times between 1/1/00 and 5/17/00.it has occurred at all speeds, sets no codes, does not hesitate, stumble, spudder, just quits like you turned off the key!on several of these occasions accidents were almost caused by vehicles behind my vehicle not realizing my deacceleration and stop.replaced fuel pump, knock sensor, crankshaft sensor..
The insured was driving into a parking space and smoke came up on both sides of the vehicle, insured opened the hood and flames were shooting out, vehicle intermittently catches on fire, but there is no visible damage.claim number 06-5430-611.
Driving over very small amount of water or if rains water gets underneath vehicle , the vehicle will lose all power/completely stalling, causing safety hazard.
When traveling and upon making a complete stop, the vehicle will cut off without prior warning. Consumer stated thatafter taking the key out the ignition andrestarting the vehicle there is no problem.consumer has contacted the dealer, dealer has yet to find the problem.
Fire started in the engine compartment destroying the vehicle, claim # 20-5421-367.nlm
Consumer put vehicle in drive and vehicle experienced surged, crashing into a church, consumers foot was not on the accelerator at any time, the air bags failed to deploy.consumer recently experienced a bad fuel smell and difficulty starting vehicle, a dealer stated that they could not find any problems and that the consumer needed to take the vehicle back to the dealer where it was purchased, consumer had the fuel pump replaced.
The insured states that the vehicle caught on fire from the engine and destroyed the vehicle, the fire started near the front wheel wells. Claim number 20-5421-367.
Engine failed on interstate while traveling at 70 mph. Problem is intermittent.dealers have not been able to correct problem.
Consumer states that while driving at any speed the vehicles engine will died, and then consumer can restart and it will continue to go.cause is unknown.nlm
The evaporator heater coiland expansion valve malfunctioned.prior to this, the air conditioner was not cooling the van.thishappened since january2002.the consumer was told by the manufacturerthere was no recall on the above parts.the battery had been replaced on four occasions, the rear brake drums, the serpentine belt and tensioner had been replaced.*sccalso the horn, driver seat rack and grill were replaced.
Main belt tensionersheared off due to metal fatigue, causing the power steering filter pumpto become inoperative.
Fan belt failed.
Last december 2004 while driving, my steering wheel locked up and i was unable to make a turn.i looked under hood and found s belt had slipped off.i was able to have it fixed.i do not know what caused this.today 5/9, again, the belt came off as my sister was about to go down an incline.should she have been in the process of descending, she would have had an accident, because of a sharp turn in the road. At the repair shop i was told that there is a problem that exist with the tensioner in this vehicle, and that it slips off when it rains or if water gets into it.in order to put the vehicle in use i've had to have it repaired.from the complaints i've read, this should be made into a recall issue, and those who've had to make repairs and replace belts, should be reimbursed by the manufacturer.
When engine is cold hears chirping noise under hood due to belt and tensioner failure. Yh
While driving vehicle under rainy conditions, consumer states" there was a sudden loss of all power.took to dealer and they stated serpentine belt had fallen off due to driving in rain.please provide any further information. Ts
While drivingheard a strange noise, andtemperature gauge wentto hot, andlost all power. Consumer managed to get toside ofroad. Consumer felt thatonhighway there may have been an accident.dealer has put fourbelts on vehicle, andproblem still remained. Consumer states each time belt fails that brakes fail and steering is hard, consumer was told by 2 mechanics that this year and model vehicle is noted for this problem.
When your serpentine belt breaks, is replaced because of damage or wear or just falls off the pulleys when you go through water puddles... Then you must replace the belt tensioner as well as the belt to reduce future problems... I have a 1997 t & c and have just recently replaced the belt tensioner of the 2nd time... Not hard or expensive.... Must do about every 3 to 4 years... The tensioners wears out.
While drivingserpentine belt came off. As a result,power steering assist malfunctioned.serpentine beltwas replaced five times, however, problem still exists.
While driving in the rain, not standing water or high water, my 97 chrysler town and country started overheating. Not knowing what was wrong, i pulled over and let it cool off and attempted to restart my trip. This continued every 1/2 mile and finally i had no power steering. Trying to get to a filling station, it finally just died. After having it towed, staying in a hotel and taking a cab to work, the mechanic told me my serpentine belt just came off. He replaced it. He stated that this has been known to be happening with these vans and for additional money and labor costs i could have a "kit"installed and will hopefully prevent this problem from continually happening. The kit he spoke about was a belt that is ribbed on both sides and replacement of a pulley.if this is a known problem then chrysler should recall and replace this free of charge.
Nar 06/19/2003.*mrsoon after the consumer purchased the vehicle he noticed the parking brake did not work. The vehicleh had a flat tire before entering the interstate.the car was taken to the service dealer tohave the brakes repaired, but it was evident that the parking brake was defective.along with the parking brakes several other problems existed with the vehicle.a belt tensioner and tune up was needed.there were tworecalls were issued for the fuel rails and clocks springs. However the dealership failed to recognize other malfunctions like the parking brakes in which the consumer felt a recall needed to be issued.please investigate and give prompt response. The consumer was told the reason the parking nrake did not work was because the vehicle needed disc pads, brake shoes rotors and drums because they were glazed and could not be resurfaced. The fuel injector and throttle body needed to cleaned.
The bolt that holds the fan belt tensioner onto the engine broke unexpectedly while going about 25 mph. As a result, the fan belt broke off and the consumerlost steering.the consumer managed to bring the vehicle to a safe stop.the fan belt pulley tensioner was replaced.
Serpentine belt comes off on a regular basis. A chrysler employee told the consumer to expect it to come off when driving in the rain.
1.steering system locked up while making turns making control of vehicle difficult.van also made screeching noises while turning.was told rack and pinion needed replacing per "service bulletin".it was, but did not solve problem.dealer recommendeddrive belt and tensioner be replaced.this finally helped.2.air bag light and abs lights came on, and traction control went off at hwy speeds. Air bag light remained on constantly.dealer says that both air bag clock spring and abs controler must be replaced.dealer stated that if these controlers were not replaced, neither the air bags, the horn, the cruise control nor the abs braking system would work.please reopen nhtsa action investigation #ea01007for the air bag clock spring in this vehicle.it is important for people to know that if their air bag light won't go off it means that the system is not operational!
From27,928 mile up to the present had four serpentine belts replaced & repaired by various independent repair shops,but,problem still appears to be reoccurring, dealer / manufacturer were not notified at this time. Discharge line leaking from compressor to condensor causing ac not to work. Water pump failed.windshield wiper switch shorted and was replaced.exterior power mirrors shook while driving, dealer replaced switch.transmission hard to downshift to first gear on slight downgrades, dealer made no repairs.
The serpentine belt comes off when it rains.you lose steering ability immediately.
January 2003 - r & r cross over pipes had a crack.had to replace january 2003 - 3 lugnuts fell off. Had to replace july 2003 - key cylinder locked up.had to replace and had the car towed. October 2003 - fuel pump went bad.part broke inside the gas tank.had to remove the tank and buy a new part.i have a toyota with 128k miles and it has never had any of these problems!i'm thinking about trading the van in.
Engine sensor failed.yh
1997 chrysler town and country. The air bag light illuminated, the dealer stated the clock spring shorted out internally, however the consumer received a notice in the mail, regarding the clock spring and that it would be replaced regardless of mileage. The check engine light illuminated, the dealer replaced the egr valve.
A tall beverage glass was placed in the cup holder of the van. Since the air conditioning on/off button is positioned in line with the cup holder, the button was unknowingly pressed and the air conditioning compressor was disabled which caused the van to become excessively hot and the person inside suffered a heat stroke. This is a blatant design flaw!!!!!
Since we purchased this van in 2001 we have had a problem with it not wanting to run, at first it was intermittent, but now it is just sitting at the shop.we have taken it in to the dealer 6 times, and to 2 other mechanics 4 times and finally may have found that it is the body control module.we have already spent thousands of dollars on this van and now they want another $1000 that we do not have.i have been reading lots of complaints on the computer concerning this part of the vehicle, why is there no recall for this???
Compressor failure at 55000, lock failure at 60000, stereo failure at 60000.
The evaporator heater coiland expansion valve malfunctioned.prior to this, the air conditioner was not cooling the van.thishappened since january2002.the consumer was told by the manufacturerthere was no recall on the above parts.the battery had been replaced on four occasions, the rear brake drums, the serpentine belt and tensioner had been replaced.*sccalso the horn, driver seat rack and grill were replaced.
The most recent brake failure was the most potentially deadly.without warning, we had total brake failure due to rear wheel cylinders seizing up. We contacted chrysler, offered to send them the defective parts. After numerous calls to customer service and the recall center, we were told chrysler was not interested.chrysler contacts were very rude.we pulled up a recall from nhtsa id number 96v215000.our concern was the remark in the corrective summary.the master cylinders in 1997 minivans made in st. Louis were defective.our minivan was manufactured in st. Louis.according to chrysler recall center, the recall was on vehicles with traction control.we have traction control.people at customer service will not talk to us about the recall notice to help us.our van is handicap accessible.safety for our family and out disabled son is of utmost concern.since chrysler is no help, who is?
Compressor failure at 55000, lock failure at 60000, stereo failure at 60000.
Cd player failed.
Dt*:the contact stated while the left turn signal was activated, the hazard lights illuminated.the vehicle has not been inspected by the dealership.
The plastic lens covering the headlights on my 1997 chrysler town and country has become clouded [opaque] over the past two years and continues to become more so as time passes.this greatly reduces the amount of light that the headlights put out and therefore makes driving at night hazardous.my local chrysler dealer wants greater than $600 to replace these and told me this was not covered under my extended warranty [still in effect].my seach at local salvage yards for the part was unsuccessful because,i was told,these chrysler plastic lenses all tend to get cloudy[opaque]as they age.therefore if there are a lot of these clouded headlight lenses out there,it sure makes night driving unsafe for us chrysler owners and all others using the highways at night.and as the replacement part is so expesive,many may not replace it.
Hi beams are not bright enough.
Headlights are very dim, even high beams are not bright.dealer has no answer. *mjs
The plastic headlamp covers on my chrysler minivan have become fogged or hazed or otherwise become cloudy and will not allow light transmission required for safe nighttime drivingmany cars have this problem, and the manufacturer builds the headlamp unit as a single assembly costing $400 to $500 for each light to replace the clouded plastic.
The headlight lenses on my 1997 chrysler town & country have become hazy and somewhat opaque, greatly reducing vision at night.the hazing seems to be internal to the plastic headlight lens and due to tiny cracks.i have never used abrasive cleaners on the lenses.this hazing has occurred gradually over the years and is due, i believe, to the selection of a poor manufacturing material, (some sort of plastic).my headlights have become so dim that it is probably not really safe to drive the van at night.i am looking into replacing the lenses but they are fairly expensive.i also have a '97 chrysler cirrus that has the same type headlight lens and it is showing signs of the same problem, just not to as great a degree as the town & country.
The headlight acrylic covers have become so clouded that the lights are so dim that the highway is unsafely illuminated during night driving.switching between high and low beams doesn't make much of a difference.these are original chrysler installed assemblies, and should certainly last longer than 7 years.its like trying to look through a windshield that has become less and less transparent.the problem is not with the replaceable lamps, but with the head light assemblies in which they are mounted.chrysler should replace these without cost to the customer.
Driver is not able to see the road clearly because of the headlights. The headlights are too dim in areas where there are no street lights. The problem has been reported to the manufacturer.
The clear plastic lenses on the front of my headlight assemblies were defectively designed as the plastic is especially prone to damage by uv light, heat, cold, &/or road chemicals.the plastic after a few years has come to be fogged or hazed or cloudy looking... And upon close inspection also has thousands of tiny cracks throughout each lens. Our vehicle is a 1997 chrysler t&c which we purchased in 2000. By 2002 we noticed the headlights at night were getting dimmer and it got progressively worse until about 2004 when i bought brighter bulbs to try to compensate for this.it did not help at all.the damaged lenses causes severe diffraction of the light coming from the bulbs creating essentially a pair of very bright "night lights" on the front of the car.by 2005 vision was limited to 25-50 feet at night depending on weather conditions.this made night time driving extremely dangerous and so we stopped driving it at night at highway speeds.in late 2005, after checkingthe cost of having them replaced and finding that it would be $400-500 per light,i decided to replace them myself.at local auto parts stores the part alone is $219-255.88 each plus tax.i then searched the internet where i found and bought them from www.yourautopartstore.com.the sku numbers are hl 3163 and hl 3164 and the total was $221.24 including shipping for the pair.i installed and aligned them myself.it is my feeling that this crucial part should never deteriorate with time, and that the cost of replacement should be borne by the manufacturer for designing these defective, and expensive to replace parts.
Plastic lens covering the headlights on my 1997 chrysler town & country has become clouded over the past two years and continues to become more so as time passes.this greatly reduces the amount of light that the headlights put out and therefore makes driving at night hazardous .i was told by my dealer that the replacement of these lens are very expensive, over $500.00.i love my town and country, its great for vacations but i feel that driving it at night is a danger to myself, family, as well as other drivers on the road.
The head lights were very dim, due to the the plastic headlamp housing, which impaired the consumer visibility.
Wipers come on at times by themselves due to mulfunction switch failure. Yh
Consumer states that wipers come on and go off by themselves. Turn signal comes on and off also and sometimes will not turn off. Consumer took to dealer and they replaced the multifunction switches 3 times. *nlm*yd
Multifuntion switch failed causing the wipers to come on when turning the steering wheel or activating the turn signals.nlm
I replaced the fuel filter about 6 months ago and put about 6 months ago.we were going to church and the van quit on me.i pulled off to the side of the road and could smell gas.gas was leaking almost onto the muffler.this could have been catastrophic.the fuel line shouldn't be running so close to the exhaust line.i thank god that the van didn't catch on fire.
January 2003 - r & r cross over pipes had a crack.had to replace january 2003 - 3 lugnuts fell off. Had to replace july 2003 - key cylinder locked up.had to replace and had the car towed. October 2003 - fuel pump went bad.part broke inside the gas tank.had to remove the tank and buy a new part.i have a toyota with 128k miles and it has never had any of these problems!i'm thinking about trading the van in.
Whenever i fill up the gas tanks on my 97 town & country and 98 dodge grand caravan, the fuel gauge intermittently goes to empty and you'll hear the "ding" sounds.this occurs intemittetlyuntil the gauge is halfway empty.this been going on now for over 2 years and it's annoying.
The van just died by itself while running at speed of 60 mph on freeway.
Fuel pump failed. Yh
Engine has quit without warning while being driven six times between 1/1/00 and 5/17/00.it has occurred at all speeds, sets no codes, does not hesitate, stumble, spudder, just quits like you turned off the key!on several of these occasions accidents were almost caused by vehicles behind my vehicle not realizing my deacceleration and stop.replaced fuel pump, knock sensor, crankshaft sensor..
Consumer put vehicle in drive and vehicle experienced surged, crashing into a church, consumers foot was not on the accelerator at any time, the air bags failed to deploy.consumer recently experienced a bad fuel smell and difficulty starting vehicle, a dealer stated that they could not find any problems and that the consumer needed to take the vehicle back to the dealer where it was purchased, consumer had the fuel pump replaced.
Fuel filter failed. Yh
Fuel tank was leaking while parked and vehicle idling. When driving fuel would gush out of tank. At dealership, mechanic had replacedfuel filter, and problem still exists. Had the fuel tank replaced.
Got recall 00v268000/ manufacturer's recall 895 and called dealer to make an appointment.dealer indicated there were no parts. Dealer didn't know when parts will be in.
Conumer received recall letter00v268000/ manufacturer's recall 895, and upon making appointment,parts were not available.consumer was added to a waiting list up to 3 months.consumer filed complaint with manufacturer.
The parts for recall 00v 268 000 are not available. The dealer , story chrysler , lansing, mi 517-323-6900, was notified on 22-mar-2002. Nlm
Fire started inengine compartment burning the fuel rail. There is recall 00v268000 for a fuel rail leak on this vehicle.dealer has been contacted. The vehicle was burned but not destroyed.
Consumer received recall letter 00v268000. Called dealer to make an appointment, and dealer stated they only had a small supply ofparts available.
Dt:the contact smelled gasoline when parking her vehicle in the garage.she took the vehicle to the mechanic. He took the vehicle apart and the mechanic found there was a recall #00v268000 for the fuel injection system.he took the vehicle to the dealership. They state the recall work had already been performed prior to her purchase.
Fuel injector o-ring have failed,causingfuel to leak which could result in fire hazard. Please provide further information.
Fuel tank was leaking while parked and vehicle idling. When driving fuel would gush out of tank. At dealership, mechanic had replacedfuel filter, and problem still exists. Had the fuel tank replaced.
Gas tank makes sounds loud when accelerating.
Fuel tank is normally attached by two bolts, however since a bolt was missing one of the straps was loose and was dragging on the pavement, the bolt holding the second strap was loose and halfway out of the bolt opening.
Was told that plastic fuel tank warped and allows gasoline to leak from the connector between fuel tank and line leading to engine.this created a very dangerous situation by puddling gasoline under the van.was told by the dealer that this defect was not uncommon.dealer indicated that the entire gas tank must be replaced.
Defective fuel sending unit malfunctioned, causing incorrect reading in the fuel gauge which indicated the tank was full, but actually did not have any fuel. This could causevehicle to stall.vehicle has had a serious rear end collision.there was a recall for 1997 cherokee, but not for the town and country which hs the same problem. Please provide further information.
The defective fuel tank assembly, causing gas leakage and fumes due to adefective o- ring.dealer replaced fuel tank twice. Dealer stated the gasoline destroed the o ring which caused this problem.
Nar 06/19/2003.*mrsoon after the consumer purchased the vehicle he noticed the parking brake did not work. The vehicleh had a flat tire before entering the interstate.the car was taken to the service dealer tohave the brakes repaired, but it was evident that the parking brake was defective.along with the parking brakes several other problems existed with the vehicle.a belt tensioner and tune up was needed.there were tworecalls were issued for the fuel rails and clocks springs. However the dealership failed to recognize other malfunctions like the parking brakes in which the consumer felt a recall needed to be issued.please investigate and give prompt response. The consumer was told the reason the parking nrake did not work was because the vehicle needed disc pads, brake shoes rotors and drums because they were glazed and could not be resurfaced. The fuel injector and throttle body needed to cleaned.
The courtesy light in the door burned out.nlm consumer states while his wife was driving vehicle the steering wheel suddenly became extremly difficult to turn, consumer was told that the vehicle needed new struts and a new rack an pinion, also the windshield wopers come on by themselves and the air bag light on the dashboard stays on.
Recently the power locks on our chrysler town and country minivan have begun to malfunction. They lock and unlock without reason, both while we are driving as well as when the car is parked in our driveway. Tonight they locked immediately after i had closed one of the sliding doors after buckling my children in and before i had opened the driver's door, locking my keys inside. Fortunately my husband was also around and was carrying his spare. I believe that this malfunction presents a serious safety hazard.with two small children it is both a challenge and an inconvenience to schedule this sort of repair, but plan to have the repair made as soon as feasible.
Consumer stated while driving, the windshield wipers came on without touching the controls. Also, the door latchesactivated while the vehicle was in motion, even though no one had touched them. *ph
Automatic adjuster on the emergency parking brake does not hold intermittently,causing the vehicle to roll. *ml
Parking brakefoot operated pedal rachet stripped gear and willlcan no longer be relied upon to holdvechicle on slopes. As van is parked in garage and mostly level ground the parking brake getsvery little use it would seem that the failure is premature for the mileage on the vehicle.
Consumer contacted the dealer to have the recall work preformed for the master cylinder 96v215000,repairs were done. After leaving the dealership andupon making a stop, the vehicle continued to move.consumer also stated that the emergency brake was engaged,causing the consumer to hit a bike rider.
The speedometer and tachometer failed twice.the first time the dealer reprogrammed computer chip. This isa dangerous condition when the speedometer gauge fails
Make: chrysler town & country vin:[xxx] all-wheel all the time drive vehicle. Well maintained by the owner at the dealership, the following problems have arisen. It was taken off the road last friday,december 15, 2000. Symptoms: somewhat of a crunching noise when turning left or right. Difficult to steer at low speed. Some thumping heard - progressively faster until vehicle was up to road speed.repair history: dealer maintained vehicle. Dealer had repaired it before and in fact had replacedbolts on the transfer case yet never made any statement about any damage to the transmission.dealer & visual observation reveal:the dealer rep told me that it must be from abuse. We saw the front frame struts - in perfect shape - and the damage is all up above it. The transfer mechanism appears to be eating the case from the inside. The drive shaft was whipping against the body strut and actually "carving" through it just by the rotations. Transfer case, which is metal, had shattered from bolt to bolt on all visible sides.the front of the case was sheared to the degree that it was hanging there not doing much of anything - the back of the housing would shift to about a 30 30 degree cant to the rear if the drive shaft was physically lifted by hand (hence the whipping "like a jump rope") and would touch the upper body parts.there was no sign of abuse of any sort or any reason to have this happen during normal wear. This surely could have caused a very serious accident.the entire trans-axle housing was shattered on all visible sides and the bolts had sheared allowing the drive train to bounce against the chassis housing. Two bolts were found on the front cross-struts, most bolts were missing several in a backed-out position. Left tie rod ws very loose. The floor manager looked at andsaid that this sort of thing should never happen and again agreed that there was probably some internal problem in the drive that was causing the housing to disintegrate. Help!!!information redacted pursuant to the freedom of information act
I went to dmv to have my car inspected and was given a report that stated several parts on my vehicle were recalled. I am trying to find out if vehicle can be serviced for free from dealer because of the defects or will i have to pay for them?parts listed under recall were rc-j25-09 emissions recall j25 mopar value line catalytic converters my car failed for emissions problemsb24-clockspring safety recall - lifetime warranty 895- safety recall fuel rail seals.
During service had transmition oil & filter changed at 69,000 miles.no silver sparkles in old oil noted.at 86,000 compleat trans failure.when pan removed from trans. "chunks" of metal noticed in oil!!!!! warranty did not cover $3,700 to replace trans. Regardless of temp, trans shifts when it wants to and will stall engine in a minute for no reason.
Transmission stays in neutral while in drive position.
No summary listed for abov evehicle.
Complained lound hissing noise when turning the steering wheel- dealer said it is nomal eventhough, they admited that there is a technical service bulletin for that problem but they did not offer us to repair to correct the problem. Second problem: when shift gear from park to drive or reverse it make a buzzzzzz..tic sound. I browse the web and quite a few owners also complain about this problem. I took my mini van to an independent repair shop and they told me that my transmission is defective i don't have anymore warranty on my mini van.
While driving 70 mph the transmission shifted to second gear and then shut down completely.*nlm *nlm
Consumer was traveling around 55mph onhighway andshaft broke totransmission.there was no prior warning.vehicle would shift into third gear.dealership was aware ofproblem.
While in traffic the car jumped to neutral.i pulled off the road and tried to put the car into drive, but it although i could move the lever to drive, the transmission would not shift out of second gear.when stopped it would start in second gear and not shift into third.i crept in traffic with emergency blinkers on to a transmission shop where i left it.being new years day it was closed.
On numerous occasions since owning our 1997 town and country chrysler van,anytime we have run into an even slight puddle, turning left onto our street, we have completely lost all power and unable to turn....running into the neighbor's yard....where children have played, at times.we reported such to our dealer with their saying that "no one has ever reported this." apparently, they have now. We would like it fixed please, at no cost to us.also, our transmission for two years works and then doesn't work, with our having to drive off the road, turn off the van, and turn back on in order to have it shift properly....especially when the air conditioning has been on.we would like that fixed, too, with no cost to us....for it must be a defect as it hasn't quit completely.thank you,larry wright7/08/05
Transmission failure.
While driving 40 mph transmission failed .
When vehicle is inpark and the key is not in the ignition, the consumer can still shift the gears to reverse.dealer has been notified.the rearview mirror had fallen.(assumed due to the heat)the consumer's daughter moved the gear shift down and in reverse and the second vehicle was adjacent but several feet behind the vehicle.the driver's side door was severely pushed forward and the front end of the second vehicle was damaged. *scc
Purchased vehicle with 52,037 miles. At 65,000 miles took vehicle in for routine transmission service at local chrysler dealer for fluid and filter change. Service technician advised metal debris noted in transmission fluid pan, keep an eye on it. At 78,350 miles with no prior drivability problems, trans became difficult to engage any drive gear, accompanied by loud gear noise- no malfunction lights illuminated. At repair facility, was told fluid pan full of metal; final drive mechanism destroyed. Routine locally driven only, no abuse. Shop changed trans with factory reman. Unit at cost of $2,780.00; 3/36 warranty. Local dealer suggested contacting chrysler hq., no warrantee or compensation applicable. Felt this warrented some compensation, many similar cases are out there for these minivans. Contacted wa. St. Atty. General's consumer affairs office, receptionist answering call had same experience! no action resulted, vehicle out of warrantee. Now chrysler has 7/70 coverage. Older transmissions are notorious for early failure under normal driving conditions and maintenance. Request inquiry, possible recall action. Failure on the highway may result in drivetrain malfunction and possible injury. Thank you.
Vehicle stalled, and consumer had the vehicle towed. Dealership was notified, but did not resolve the problem. Arrivinga tschool the transmission failed in traffic. Had to push it into the parking lot, then called tow truck. Contacted nanufacturer after discovering that this was a very common failure, but not recall item.
While driving, transmission went out.there were no prior warnings.please fill additional information.
Transmission failed. Yh
Consumer stated that while driving at any speed and without warning the transmission will start to make a winding noise causing a distraction to the consumer. Dealer notified. Ts*dt
My vehicle had broken down in columbia, tennessee then it was towed to harpeth chrysler jeep dealership for a new transmission, but dealership did not do a complete teardown required by extended warranty would not pay full claim because dealership did not follow extended warranty guidelines. Harpeth, flash tcm but did not indicated on my invoice. 10 days later van broke down again in sterling heights, and was able to drive it to golling chrysler dealership for replacement of pcm. Part was covered under warranty. Harpeth never checked this problem and sold me a new transmission, and did not offered me a used one either. I believe now that i didn't need a new transmission at all. I am not disputing the bill at harpeth and they did not stick a label on the engine for the flash tcm. I believe this is an violation of federal laws as i was informed by my home dealership at ferman. Can you please investigate this claim? harpeth refuses to refund my money, my intention will be to sue them if i do not received my money back for the false sale of the transmission.
While driving the vehicle's transmission failed prematurely without warning. The part was repaired three times. Please provide any additional information. *nlm
When driving vehicle stalled. Had to be put in neutral to restart. Consumer took vehicle tofour mechanics and no one could find anything.then,consumer took it back to where it was bought and the mechanic said they had problems before on town and country vehicles withstalling.
Transmission failed on high speed road in traffic. Lost power & dealer reported gear failure. Chrysler should pay but won't
While stopping at a light noticed vehicle jerking.soon afterward vehicle would stall out. Dealer has been contacted, technician replaced torque converter. Please provide further information.
The consumer stated the transmission locked up while driving. The vehicle was towed and upon inspection it was discovered the transmission contained chunks of metal. The planetary had disintegrated.
My mother was driving a 1997 chrysler town & country mini-van when she stopped to pick up yard sale signs.when she stopped the vehicle and placed it park, she exited the van and started walking towards the rear of the van when it self-shifted into reverse, known as the park-to-reverse defect. The van knocked my mother down and pinned her under the van where she died from blunt force trauma to the head. This is a known defect but has never been recalled in chrysler vehicles.there have been numerous complaints and you have even investigated this very defect 3 or 4 times previous to my mothers death and have never done anything about it, now i don't have a mother. The vehicle was inspected by an engineer and he concluded that the vehicle did have the park-to reverse defect. The vehicle would go into false park and seconds later, it would go into reverse. When the vehicle was tested, it happened four out of ten times.updated ivoq 11/17/10the consumer stated none of the recalls that wereissued, really fixed the actual defect in the shift selector of the transmission. Updated ivoq 12/10/10.updated 12/21/10.
At times the transmission will slip.dealership advised me, there are not enough vehicles with transmission failure to recall.
While driving at 65 mph vehicle jumped out of gear, and the engine revved very high. Consumer stopped the vehicle, and killed the engine.after a minuteconsumer restarted the vehicle and pulled out. Currently,vehicle would not go out of second gear.vehicle was taken to a dealer, whodetermined that a new transmission was needed.
The vehicle was shut off and in park. My 18 month old hit the automatic shift leverwithout applying brakes. The car was on an incline and rolled out into 2 lanes of traffic.the car was not on nor did she put her foot on the brake. The lever moved from out of park and into reverse. Luckily no one was injured, but it could have been worse. I chased the car down the incline into traffic and we were only hit by one lane of traffic. This is a serious safety issue, especially since it is mom's with little children that drive mini-vans. The tow truck driver said that this should not have happened, my van has a defect. Thank you for your time!
No summary listed for above vehicle.
Transmission needs to be replaced at 60k miles.a review of the internet reveals lots of people with similar problems.
Consumer got into vehicle tostartengine. After driving approximately 15minutes, transmission overheated. In stop and go traffic problem becomes persistent. Transmission fluid boils and overheats. Vehicle becomes smoky and gives off an odor.
Consumer able to shift gears without applying brakes.
Three-year old was playing in vehicle with baby sitter supervising and wa sable to shift gear out of park, vehicle rolled down the driveway across the street into neighbor's yard and stopped when hittiing retaining wall.
Consumer's four year old child was able to put van right into gear when key was turned to the start position.the van rolled downhill about 150 feet, through an electric fence and hit three trees.please provide any further details.
While vehicle was parkedand without warninggear popped out of park into reverse. Vehicle was involved in a minor accident.
The transmission torque converter locks up at 40mph.
While stopping at a light noticed vehicle jerking.soon afterward vehicle would stall out. Dealer has been contacted, technician replaced torque converter. Please provide further information.
Rear axle separated from vehicle at spring, causing loss of control, resulting incrash/injuries.
Front axle broke and caused front wheel to turn sideways upon vehicle existing the highway.dealership indicated that this might have been caused by engine motor failure.
Without any warning my transmission failed at 58,587 miles. It was serviced once at about 30,000 miles and the fluid checked regularly.the failure was not my fault.after having it towed to the local chrsyler dealer & waiting 3 days the problem was finally diagnosed as the rear planetary gears had welded themselves together, otherwise total transmission failure.the service manger agreed with me that this was an usual situation. I was offered no help or recourse. I had toreplace the transmission at full cost. I am very angry that i have had to put out $2000 for a problem that was not my fault. It is a documented fact that chrysler has had an ongoing problem with their power trains.before purchasing my van i was lead to believe that this problem was a thing of the past.if chrysler knows they still have a problem that should issue a disclaimer up front when you purchase their vehicles or at least offer a higher warranty on the power trains.is there a class action suit i can get in on or start one?i had expected chrysler to offer to pay for the entire bill or at least the cost of the tranmission.this is a major problem that needs to be fixed.if this had happened while driving at interstate speeds there could have well been a major fatality with loss of lives.if you can not offer me any help at least steer me in the right direction.i am prepared to pursue this matter until chrsyler resolves it.
From27,928 mile up to the present had four serpentine belts replaced & repaired by various independent repair shops,but,problem still appears to be reoccurring, dealer / manufacturer were not notified at this time. Discharge line leaking from compressor to condensor causing ac not to work. Water pump failed.windshield wiper switch shorted and was replaced.exterior power mirrors shook while driving, dealer replaced switch.transmission hard to downshift to first gear on slight downgrades, dealer made no repairs.
Seat belts don't work if you pull them out as fast as you can they don't stop. Even while driving.
While driving under rainy conditions, consumer stated" the vehicle suddenly loss all power everything shuts down.took to dealer, and dealer stated that the serpentine belt fell off.consumer states" belt fell off 5 times. Dealer has told consumer not to drive vehicle in the rain.please describe further. Ts
We have the gen 3 seatbelts, we just learned of their danger. When my son was in a car seat, the belt came undone spontaneously many times. Why is there not an official recall on these?dt
I am complaining about the safety belt buckle in my daimlerchrysler 1997minivan.it is a chrysler gen3 belt that does not pass the standard auto industry test for accidental release. Additionally, it is too easy to insert the tang wrong, where the belt is not latched at all.
This vehicle is equipped with one belt system and it slipped off with no reason.steering became hard and vehicle almost crashed into other oncoming vehicle.
Consumer called complaining about the serpentine belt has come out at least four times.dealer was contacted and they replaced the belt twice. Mr
Design of the captain seats does not accommodate child safety seats. The consumer feels this is a design problem.
The evaporator heater coiland expansion valve malfunctioned.prior to this, the air conditioner was not cooling the van.thishappened since january2002.the consumer was told by the manufacturerthere was no recall on the above parts.the battery had been replaced on four occasions, the rear brake drums, the serpentine belt and tensioner had been replaced.*sccalso the horn, driver seat rack and grill were replaced.
No summary listed for above vehicle.
Front drivers seat moved all the way forward nearly pinning driver in the vehicle. Vehicle is a 1997 chrysler mini-van.seats have a 2 setting memory feature. And it was determined that the memory module failed.
While driivngdriver put the van in park to set the driver's side view mirror.when hitting the remote to save the setting in memory,driver's seat moved all the way forward, pinning the driver in the seat. The van was taken to the dealership. Improper voltagewas found in the volt sense circuit and the wiring harness was improperly routed.the problem was corrected.
While driving the center front seatback folded, throwing the occupant into the back of the driver's seat.the dealer has adjusted the seatback.
My vehicle was stopped at a traffic light in town.another vehicle travelling at in town speeds (actual unknown) impacted the rear of the vehicle.the front seatback failed and i slid out from under the seatbelt and impacted my daughter in the rear seat with my head fracturing her nose.
Vehicle suddenly turns off while driving with no control of the gas or breaks.
I went to dmv to have my car inspected and was given a report that stated several parts on my vehicle were recalled. I am trying to find out if vehicle can be serviced for free from dealer because of the defects or will i have to pay for them?parts listed under recall were rc-j25-09 emissions recall j25 mopar value line catalytic converters my car failed for emissions problemsb24-clockspring safety recall - lifetime warranty 895- safety recall fuel rail seals.
The contact owns a 1997 chrysler town and country.the contact stated that something under the vehicle was making a grating sound.she could feel and hear a popping sound when the accelerator and brake pedals were depressed.she believes the vehicle is unsafe to drive.the current and failure mileages were 111,501.
Nar 06/19/2003.*mrsoon after the consumer purchased the vehicle he noticed the parking brake did not work. The vehicleh had a flat tire before entering the interstate.the car was taken to the service dealer tohave the brakes repaired, but it was evident that the parking brake was defective.along with the parking brakes several other problems existed with the vehicle.a belt tensioner and tune up was needed.there were tworecalls were issued for the fuel rails and clocks springs. However the dealership failed to recognize other malfunctions like the parking brakes in which the consumer felt a recall needed to be issued.please investigate and give prompt response. The consumer was told the reason the parking nrake did not work was because the vehicle needed disc pads, brake shoes rotors and drums because they were glazed and could not be resurfaced. The fuel injector and throttle body needed to cleaned.
Hard application of brakes.
Consumer said that the brake rotors had little deep indentations, like holes that didn't go all the way through. The passenger's sideand driver's side calipers cracked anda chunk of metal was missing on the passenger's side caliper.the consumer believed this was a manufacturer's defect and that the metal was not strong enough.the holes in the rotors ranged from a couple of mm to 15 mm.*ph
Serious grinding in brakes at 38000 miles. 45000 miles dealer noted discs wore corroeded and warped. Brakes now rattle during braking.
The most recent brake failure was the most potentially deadly.without warning, we had total brake failure due to rear wheel cylinders seizing up. We contacted chrysler, offered to send them the defective parts. After numerous calls to customer service and the recall center, we were told chrysler was not interested.chrysler contacts were very rude.we pulled up a recall from nhtsa id number 96v215000.our concern was the remark in the corrective summary.the master cylinders in 1997 minivans made in st. Louis were defective.our minivan was manufactured in st. Louis.according to chrysler recall center, the recall was on vehicles with traction control.we have traction control.people at customer service will not talk to us about the recall notice to help us.our van is handicap accessible.safety for our family and out disabled son is of utmost concern.since chrysler is no help, who is?
The brakes locked up, which caused the vehicle to experience extended stopping distance.
1.steering system locked up while making turns making control of vehicle difficult.van also made screeching noises while turning.was told rack and pinion needed replacing per "service bulletin".it was, but did not solve problem.dealer recommendeddrive belt and tensioner be replaced.this finally helped.2.air bag light and abs lights came on, and traction control went off at hwy speeds. Air bag light remained on constantly.dealer says that both air bag clock spring and abs controler must be replaced.dealer stated that if these controlers were not replaced, neither the air bags, the horn, the cruise control nor the abs braking system would work.please reopen nhtsa action investigation #ea01007for the air bag clock spring in this vehicle.it is important for people to know that if their air bag light won't go off it means that the system is not operational!
Vehicle experiences a delayed stopping distance whenever brakes are applied. Vehicle taken to an independent shop, and informed consumer thatproblemwas due to front brake rotors, beingrusted/corroded and pitted.
The brakes locked up, which caused the vehicle to experience extended stopping distance.
Sudden acceleration of vehicle while foot on brake and about to put car in gear resulting in accident.
The rear brakes locked up while the vehicle was being driven.this caused the brakes to burn up and ruin all the rear components.the wipers would activate without being turned on.this would happen intermittently without warning.the dealer knew exactly what was needed to repair so i believe this is a factory defect they knew about.
As head of engineering development at temic automotive, n.a., now owned by continental teves, i was involved in the investigations into hundreds of cases of 'thermal incidents' on abs controllers on nearly every program.the incidence was highest, on those vehicles with the greatest exposure of the connector to the elements.our investigations showed that a direct battery to ground short would develop in the presence of moisture and contamination, and even a 'sealed' connector design would not prevent this.the highest failure rate was on the chrysler minivan.an interim fix using a raychem gasket was employed, and even used as a silent recall fix on many customer vehicles.it is my opinion now, that this should have been a recallable issue, should such an direct short situation develop that it might lead to a vehicle fire.i am not aware of any vehicle fires directly traceable to this.i would think the probability would be very low, but i'm sure it is not zero.i think the actions taken, and the vehicles effected, and the lack of warranty coverage for a known defect in many customer cases should be investigated by nhtsa.the time period of interest would be from my 1997 up until 2000 or 2001.the main platforms effected would be chrysler minivan, jeeps and ford explorer.
This morning when i put the car in drive, i heard a loud constant squealing noise.i attempt to turn the steering wheel to the left, but the van took off striaght ahead and would not turn and crashed into a parked car, which was totalled afterwards.although my foot was on the brakes at all times,my van continued to propel forward.it then knocked over a tree approx. 12 ft. Tall and finally stopped when it ran into a neighbors shrubs.fortunately, no one was injured or walking in front of the van at the time or perhaps someone may have been killed.upon investigation, there was visible skid marks from where my van was parked to where it finally stopped, which was over 60 feet away.ironicallly, my van was still drivable after all the damaged it had done. I had it towed to a local chrysler dealership, they conducted a test drive and found nothing out of the ordinary.i have serious reservation about ever driving my van again.if there have ever been any similiar complaints, please let me know.i can be contacted at 011 49 6202 29935 or email [email protected].
While driving 65 mph consumer had to make a sudden stop, the vehicle continued to travel. Consumer depressed the brake pedal again . Consumer had to swerve to avoid an accident.
When slamming on the brakes to stop in an emergency, brake pedal went to the floor,resulting inextended stopping distance, and the vehicle crashed into the rear end of vehicle in front.there was no deployment of the driver'sside or passenger's side air bags. Owner waiting forhelp from chrysler about the crash.prior to crash brake service light can on and dealer turned it off and said nothing was wrong.
Fire while driving, brakes, power steering completely failed.
The abs light came on and stayed on when the temperature was warm. *nlm *scc
Consumer was traveling about 30- 35mph on the service ramp, she went to apply brakes, and there were no brakes, and no prior warning.in order to avoid hitting another vehicle,vehicle has deliberately crashed into metal barrier.vehicle was totaled.
Brakes failed.nlm
The vehicle shakes when braking at higher speeds. Yh
On my minivan (like most cars) there is a sensor for the front brakes so that when the front brakes pads are wearing thin, the sensor causes a high pitched shrill to be sounded.my sensor failed to function at all-hence i continued to use my brakes for a significantly longer time than i should have.as a result, by the time i was alerted to any damage to the brakes whatsoever, both the front and back brakes were so destroyed my van required an entire brake overhaul.fortunately, once i heard a dreadful 'metal against metal' sound (my very first warning), i was able to drive directly to the dealership.unfortunately, the dealership basically called me a liar when i told them about the defective sensor and they refused to pay any portion of my bill.
Front and rear brakes became weak and could not stop the vehicle resulting in accident. Yh
Brakes are very difficult to press down and are noisy.
The braking system malfunctioned, causing extended stopping distance which almost caused accidents.been to dlr 5 times.dealer replaced rotors/pads.dealer cannot determine problem.please provide further information.
The braking system malfunctioned, causing extended stopping distance which almost caused accidents.been to dlr 5 times.dealer replaced rotors/pads.dealer cannot determine problem.please provide further information.
Right front inside brake shoe sticks. No warnings.until brake shoe is distinigrates and hard to stop car. - 2nd occurrence.
Right front inside brake shoe sticks. No warnings.until brake shoe is distinigrates and hard to stop car.
Car has 35,ooo miles and have had to replace front brake pads 3 times.front, right caliper replaced 1 time.right side: break pad closest to piston, hardly worn, exterior pad worn bare to point where rotor had to be replaced.left front: pad closest to piston hardly worn. Exterior pad severely worn.calipers checked on last break job and appear ok.mechanic expressed disbelief at seeing such uneven wear on pads.he believes this vehicle model has a design or part malfunction, as he sees them frequently for similar service.
Right frontcaliper sticks inside brake pads.no warning indicator.
The day after dealer replaced front brake pads, applied brakes for approaching stop light, vehicle continued on into the intersection, luckily no vehicles were coming, vehicle was taken back todealer for inspection. Ak *yd
While attempting to come to a stop the brakes would grind like metal to metal.brakes had to serviced five (5) times in the past year.dealer has been notifed.
The front brake rotors on both sides rusted causing failure of one side leading to brake failure, also one of the guide pins failed causing premature wear.nlm
Vehicle experiences a delayed stopping distance whenever brakes are applied. Vehicle taken to an independent shop, and informed consumer thatproblemwas due to front brake rotors, beingrusted/corroded and pitted.
The evaporator heater coiland expansion valve malfunctioned.prior to this, the air conditioner was not cooling the van.thishappened since january2002.the consumer was told by the manufacturerthere was no recall on the above parts.the battery had been replaced on four occasions, the rear brake drums, the serpentine belt and tensioner had been replaced.*sccalso the horn, driver seat rack and grill were replaced.
The failure of brake shoes drums and wheel cylinders caused the right rear wheel to be locked up.yh
Master cylindertotally failed without warning which couldhavecaused a crash. Recall was issued #96v215000 for same defect, but this vehicle was not included due to vin.
Consumer contacted the dealer to have the recall work preformed for the master cylinder 96v215000,repairs were done. After leaving the dealership andupon making a stop, the vehicle continued to move.consumer also stated that the emergency brake was engaged,causing the consumer to hit a bike rider.
Recall 96v215000; dealer has no parts, and keeps making the owner come in to get vehicle serviced, still does not have parts.
Nhtsa recall 96-v-215-000, themaster cylinder rear seal, between the hydraulic fluid and the vacuum reservoir, may not seal adequately, allowing hydraulic fluid to be drawn into the power assist vacuum reservoir. Consumer had the same problem while driving at 30 mph applied brakes andbrake pedal went down to the floor,and did not brake at all.
Receivedd recall letter (#96v215000) 3 weeks ago; called dealer for appointment; was informed they had no parts; called manufacturer & informed no parts also.
Having owned maney cars and trucks since 1965 i feel these brakes are the worse ones i have owned to date and feel that they were resonsible for the accident.the brakes require too much foot pressure to apply. I have driven other chrysler vans, and feel it is the 1996and abovemodel year that have the greatly increased foot pressure requirments to stop. It seems like the vacuum booster is too small. The 1994 dodge minivan we vanpool to work in has far better brakes in terms of brake power to foot pressure response. I have driven several different ones at the dealers and it seems to just be the late models that are efected. It requires too much foot pressure for a small personduring a panic stop. Regular braking seems to be ok, but i would prefer a lighter pedal.
Steering wheel locked up on wet streets and when making sharp turns.an ongoing problem for at least three (3) years.dealership cannot find problem.
January 2003 - r & r cross over pipes had a crack.had to replace january 2003 - 3 lugnuts fell off. Had to replace july 2003 - key cylinder locked up.had to replace and had the car towed. October 2003 - fuel pump went bad.part broke inside the gas tank.had to remove the tank and buy a new part.i have a toyota with 128k miles and it has never had any of these problems!i'm thinking about trading the van in.
On numerous occasions since owning our 1997 town and country chrysler van,anytime we have run into an even slight puddle, turning left onto our street, we have completely lost all power and unable to turn....running into the neighbor's yard....where children have played, at times.we reported such to our dealer with their saying that "no one has ever reported this." apparently, they have now. We would like it fixed please, at no cost to us.also, our transmission for two years works and then doesn't work, with our having to drive off the road, turn off the van, and turn back on in order to have it shift properly....especially when the air conditioning has been on.we would like that fixed, too, with no cost to us....for it must be a defect as it hasn't quit completely.thank you,larry wright7/08/05
Somewhere between 82,000 & 86,000 miles, my engine began making a ticking sound.since i was duefor an oil change, i took the van in to a nearby shop for an oil change.the first thing the mechanic called me about was an oil leak...he thought the head gasket was blown and was calling for my authorization.when he removed the valve cover, he called back to inform me that i had a broken head.somehow, one of the stanchions that holds the rocker arm assembly had broken off and the rocker arm next to that stanchion was loose and causing the clicking sound.neither he nor i had never heard of that type of part failure and i went to the shop to see what he had found.the stanchion was broken through about 1/4 inch below the rocker arm.in my mind, since a head is a solid block of cast aluminum, this was not a part that should wear out or have to be replaced.the engine had never overheated, et cetera. In quoting the repair estimate, the mechanic informed me that since the head was broken, in addition to the cost of purchasing a reconditioned head, i would also have to pay a $200.00 core charge since mybroken head could not be exchanged and reconditioned.to my way of thinking, since the head shouldn't have broken in such a manner anyway, the core charge was unfair.my belief was that this is either a casting or design flaw and regardless of the fact that i was 16,000 milesover the warranty, this type of breakage should not have happened.i then went to the dodge dealership service department to see if chrysler corp. Was helping consumers with this type of problem.he then put me in touch with the service manager.i learned a few more things from the service manager. First, since my vehicle was out of warranty, he was certain that chrysler would not help in any way with the repairs.when they recondition the heads, they now insert a shaft through the stanchions to provide additional strength to prevent these breaks.
Every time i drive into a puddle my steering wheel locks up, it takes about 2 minutes for the car to regain its steering.i have three children and this has happend dozens of times.i went to chrysler in vero beach, florida and at first they told me they never heard of this happening to anyone.they then told me the belt got wet and replaced it.the next day it happened again on the highway when i was 1 1/2 hours from home and they said bring it back which i did that day.when i returned to new york with the same problem the dealership in larchmont, new york said they never heard of the problem and could not fix it.this summer i was in vero beach and they said they heard of the problem but fixed my problem 2 years ago and now the car is no longer under warranty.this is extremely dangerous!i cannot hit a puddle for if i do, i cannot control my car.you can hear the steering straining while i am trying to control the car.i have 3 children, chrysler should repair this correctly and have a recall immediately.please help!
Steering wheel and column has intermittent grinding noise and vibrates at speeds between 25 and 35 mph.
Consumer is experiencing problems with steering column whereairbag light comes on/loss of cruise control, and electrical problems.please provide any additional information/attachments.
When startingvehicle to drivepower steering system fails, causing loss of vehicle control, cause unknown.the dealer replaced power steering pump and rack and pinion gear assembley.
Consumer state while traveling 30 mph without any indication the power steering ended the temperature gauge was running high. Consumer pulled over and look under hood and notice major belt had broken. Vehicle was repaired three weeks after repair problem return. Please provide further information. Ts
When going through puddles, the power steering fails. It is a major concern as we were nearly involved in a wreck due to the failure of the power steering.
The serpentine belt comes off when it rains.you lose steering ability immediately.
Complete loss of power steering when driving through the smallest of water puddles.
While drivingserpentine belt came off. As a result,power steering assist malfunctioned.serpentine beltwas replaced five times, however, problem still exists.
Complete loss of power assisted steering while driving almost caused me to veer off the road.i was barely able to get home.steering it took all my strength.
Fire while driving, brakes, power steering completely failed.
Power steering is lost when vehicle runs through a deep puddle of water. Dealer has been contacted.the problem was supposedly fixed but occured again.
The serpentine belt came off during a slow speed turn in the rain, causing complete loss of power steering.the tensioner pulley is the root cause of the belt tracking problem. It is misaligned. Information from websites and nhtsa database, and my local dealer in wisoncin confirmed that his is a very common problem with these engines and can result in a complete loss of vehicle control.i believe this represents a serious design defect and chrysler should redesign the part and replace it for free.
The consumer was pulling out of the parking lot, when all of a sudden he loss control of the vehicle due to an inoperative power steering belt.
Belt and the tension rod inpower steering assembly broke with 30,000 miles on vehicle.both components were replaced by dealership.on 04/10/2001, consumer was driving at approximately 10 mph here was a popping noise, andpower steering was lost.dealership informedconsumer thatbelt and tensioner rod went out again at 63,000 miles.dealership stated that this needed to be replaced every 30,000 miles.
When making a left or right turn the steering wheel does not turn. Van was towed to dealership. Dealer found the power steering belt came off.please list information about other incident.
When driving through puddles and the belts get wet, power steering locks up, causing a loss of control.
Tensioner on the power steering belt froze, causing loss of power steering control. Also the tie rod end broke, which resulted in a collision.please give any further details.
Due to the broken steering control arm knuckle, the front tiremovedside ways, causing accident.
Tensioner on the power steering belt froze, causing loss of power steering control. Also the tie rod end broke, which resulted in a collision.please give any further details.
1.steering system locked up while making turns making control of vehicle difficult.van also made screeching noises while turning.was told rack and pinion needed replacing per "service bulletin".it was, but did not solve problem.dealer recommendeddrive belt and tensioner be replaced.this finally helped.2.air bag light and abs lights came on, and traction control went off at hwy speeds. Air bag light remained on constantly.dealer says that both air bag clock spring and abs controler must be replaced.dealer stated that if these controlers were not replaced, neither the air bags, the horn, the cruise control nor the abs braking system would work.please reopen nhtsa action investigation #ea01007for the air bag clock spring in this vehicle.it is important for people to know that if their air bag light won't go off it means that the system is not operational!
While driving the steering wheel suddenly became extremely difficult to turn, new struts and a new rack and pinion were installed.nlm
When startingvehicle to drivepower steering system fails, causing loss of vehicle control, cause unknown.the dealer replaced power steering pump and rack and pinion gear assembley.
This vehicle is equipped with one belt system and it slipped off with no reason.steering became hard and vehicle almost crashed into other oncoming vehicle.
Rack and pinion failed.yh
No summary listed for above vehicle.
The courtesy light in the door burned out.nlm consumer states while his wife was driving vehicle the steering wheel suddenly became extremly difficult to turn, consumer was told that the vehicle needed new struts and a new rack an pinion, also the windshield wopers come on by themselves and the air bag light on the dashboard stays on.
The power steering system functions properly at start-up, but somtime after driving, the steering system locks-up. It actually requires more force to turn the wheel than if the engine had stalled. Several trips to various chrysler dealers failed to diagnose the problem until tuesday, may 30 at walser chry. In burnsville, mn. This problem is especially treacherous because the vehicle operates normally at start-up.
The evaporator heater coiland expansion valve malfunctioned.prior to this, the air conditioner was not cooling the van.thishappened since january2002.the consumer was told by the manufacturerthere was no recall on the above parts.the battery had been replaced on four occasions, the rear brake drums, the serpentine belt and tensioner had been replaced.*sccalso the horn, driver seat rack and grill were replaced.
I own a 1997 chrysler town and country sx.my wife and i bought this mini-van back in 09/97.my problem is this, during the rainy season, everytime i step on the brake or accelerate from the full stop, i can hear water splashing back and forthe on the rear driver side.local dealership were able to get rid of the water, at no cost, that was trapped on the "seam plate" (that's what they called it).after 36,000 miles, i called the local dealership's service department for the same situation, and they said that my new car warranty had expired and that if i wanted the problem fixed, i would have to pay for it on my own.isn't trapping water inside the "seam plate" would cause for its components to rust and that rusting could make those tainted areas fragile?please advise if i should be concerned regarding my vehicle's situation or what i should do to get the problem fixed. I appreciate your time reading this comments and hoping to get a response.yours truly,[xxx].parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving the vehicle the undercarriage of the truck caught on fire, spreading to the fuel tank , consuming the whole car. Dealer is not taking responsibility.
Events leading to failure: rusty mcpherson strut tower attachment points, a widespread problem with certain chrysler autos.the part that rusts out is part of the car's reinforced unibody sheet metal.both the front left and front right strut towers are rusted, but the left (driver's side) cracked open upon hitting a pothole, making a 1.5" x 4" hole in the strut tower attachment.this caused the front left wheel to wander over uneven pavement, since the strut was no longer securely anchored to the car, making the car too dangerous to drive.what was done: i purchased a chrysler strut tower repair kit and installed it.note that these are available at most auto parts stores.this is an indication of how widespread a problem this is with some chrysler models, as well as the thousands of complaints about this on the internet.there has been no recall on this widespread safety defect, though there should be one.chrysler will only repair this defect for free under their regular warranty.they charge approximately $900 for the repair.i grew up in a "chrysler family."between my parents and myself, we've owned abouttwenty chrysler, dodge, plymouth and imperial cars and trucks, but after all of the numerous and expensive problems i've had with this car, i've sworn off chrysler for good.their quality control is absent.
Doors begin to make a whirring noise when attempt to lock, then won't lock.repaired under warranty on 3 previous occasions.at dealer at present and told that we would have to pay for defect this time. Found technical service bulletin#230399 detailing exact problem.should i be responsible for the cost of the repairs?
Sliding door will come open intermittently andwithout prior notice. Dealership is aware ofproblem.&
Power locking for sliding door has failed on several occasions intermittently.
After sliding door is locked, door will not unlock. Lock motor hasbeen replaced 3 times, having same problem.
Sliding door latch intermittently jams and cannot be opened by remote control, power locks or manual controls.
Compressor failure at 55000, lock failure at 60000, stereo failure at 60000.
The screw holding the hydraulics to the van body broke and the rear hatch came crashing down on my head. I have been suffering from headaches, neck and shoulder stiffness and pain.
Strut retaining bolts on the rear hatch on a 1997 chrysler t&c failed (sheared) when opening and closing the hatch. One strut bolt (passenger side) failed in 2002, the other strut bolt (driver's side) failed 6/27/04. The 2002 failure occurred while opening the rear hatch. The resulting failure cause the hatch to drop on the head of child resulting in a bump which didi not require medical attention. The 2004 failure occurred when shutting the hatch locking the hatch in a near closed position as the strut lodged itself behind the closing bumper (bolt with rubber cap). First strut was replaced with dealer replacement part by owner. The 2nd strut has not been replaced yet. Close observation of the 2nd strut with failed retaining bolt showed a streak of rust across the shear plane. Looks like there was porosity or material anomaly that resulted in premature failure of retaining bolt. Did not notice if this was the case on first strut assembly. Both old struts are available.
The right side rear liftgate strut broke where it was connected to the body of the vehicle.this occurred upon closing the liftgate, resulting inliftgate not being supported when in the open position.
I heard a loud noise as i parked my car in the parking lot.when i returned to my car to put my shopping bags in, the tailgate door seemed very heavy.the bolt holding up the support for the tailgate had broken in half.the tail gate fell down on my head. Half of the bolt remained in the socket.the dealer had to pry it out.they have ordered a replacement part for me.i was lucky that i partially caught the tailgate door before its full weight hit me on the head.i wanted to report this as a potential defect so someone else didn't get seriously injured.
Went in for oil change to casey auto asked for a free inspection of vheicle.they foundthe strut tower corrosion perforation on one side the other is perfect.they explained that this was very dangerous ,if the strut goes throughthe front side would drop.they explained there was a service bulletion on this and without any hesitation i went to chrysler who took my information , explanin that i was not in any danger they have seen worse and told me i would be notified.after almost one month later i was told bychrysler --- sorry ,if the vehicle was 7 years it would be covered , normally this would not be covered after 36mth. But chrysler is extending it to 7 years, unforturtly my vehicle is 7yrs and 9months. Needless to say this is an expensive repair but most importantly is it dangerour or not??one mechanic says yes chrysler says no.now it was just by chance that a good mechanic saw this,chrysler is well aware they have a problem.i feel this is somethingthat i need to bring to someones attention.
Possible suspension problem that must create excessive wear on the tires and causes the car to wobble at low speeds.tires need to be replaced at one-half or less of their useful life.dealer was not aware of the problem but michelin knew how to treat the symptom, put a new set of tires on the car, but not necessarily how to cure the problem. Anyone aware of this problem and what is being done to fix it?sounds like nhtsa item number: sb052078 to me.is the complete bulletin available anywhere? dealer referred me to have wheels aligned at goodyear who sent me to michelin because of a belt separation.( dot number: tire size: p215/65r16 )
The contact owns a 1997 chrysler town and country. While driving approximately 30 mph, the contact noticed a tapping noise coming from the front end of the vehicle. The vehicle was taken to an independent mechanic for diagnostics where the mechanic advised that the surface around the strut on the front driver side was corroded because of poor drainage from the drainage system.the mechanic installed a cap on the corroded surface to minimize corrosion of the original part. The vehicle was repaired. The approximate failure mileage was 100,000.
Dt:1997 chrysler town and country.the contact stated the left front axle broke while driving.the vehicle was being stopped and she was able to pull it over.the vehicle was then towed to a mechanic, not the dealership.there was no explanation as to why this happened. Chrysler has not been contacted.there had been no problems with the vehicle prior to this.the vehicle has been fixed, but the contact has not yet picked it up so there was no information on what was replaced.this happened onoctober 11, 2005.updated 11/29/2005. The mechanic explained to the consumer that a bushing on the axle holds moisture and caused the part to rust
While driving vehicle at 50mph, vehicle vibrated. Had control of vehicle at time. Had all 4 tires changed & rotated since november. Informed by dealer the problem was with tires. However,informed by tire dealer thatit wassuspension.
There is a technical service bulletin issued by chrysler on oct. 14,2002 (tsb 23-044-02) on the problem and it covers all minivans build from 1996 until 2000. My 1997 chrysler town and country mini van has rusting front strut tower assembly's . My mechanic that if this condition is left as is , it will result in the front struts failing by premature failure of the chassis to hold them in place. This will result in the loss of steering . This could easily lead to an immediate accident. This is a know defect for 1996 to 2000 mini vans. The chrysler company had repair parts available but will not on it's own make a recall. I am asking that this recall me made immediately as to avoid the likelihood of accidents due to a defect in the manufactures design. The year 2001 chassis was changed to resolve this problem. Please act to help us get monetary assistance from the manufacture immediately.this is a well know problem that is being ignored. Parts are available to remedy the defect but only if paid by the owners of the defective vehicles. Since all the vans in question suffer this condition , it could not bethe result of the owners. Can you help us?thank you.
The left front suspension tower has corrosion on the top side just outside of the bolt circle.chrysler knows about this defect and has a service bullitin number 23-044-02 covering 1996-2000 models for the repair.they do not furnish parts or pay for the repair.this defect will in time cause failure of the strut mount resulting in a serious accident.
Events leading to failure: rusty mcpherson strut tower attachment points, a widespread problem with certain chrysler autos.the part that rusts out is part of the car's reinforced unibody sheet metal.both the front left and front right strut towers are rusted, but the left (driver's side) cracked open upon hitting a pothole, making a 1.5" x 4" hole in the strut tower attachment.this caused the front left wheel to wander over uneven pavement, since the strut was no longer securely anchored to the car, making the car too dangerous to drive.what was done: i purchased a chrysler strut tower repair kit and installed it.note that these are available at most auto parts stores.this is an indication of how widespread a problem this is with some chrysler models, as well as the thousands of complaints about this on the internet.there has been no recall on this widespread safety defect, though there should be one.chrysler will only repair this defect for free under their regular warranty.they charge approximately $900 for the repair.i grew up in a "chrysler family."between my parents and myself, we've owned abouttwenty chrysler, dodge, plymouth and imperial cars and trucks, but after all of the numerous and expensive problems i've had with this car, i've sworn off chrysler for good.their quality control is absent.
I feel there is a defect in the 1997 chrysler mini van shock tower.i brought my car in to be looked at because it was riding rough in the front end.the dealershipreplaced the struts 7/13/04 at 107,819 miles.on 11/19/04 i had the front end realigned at, because it wasn't handling poorly.they found it very dangerous, the left front strut lower mount bolts were loose/causing strut to pop in knuckle mount and both bolts were loose.then now, 5/27/08 at approximately 170,780 miles i was told me that the right strut was bad and the left strut was ready to pop through the frame of the car where it was rusted.this is directly under the hood, i do not see any reason for it rusting.i was told it could of been very dangerous for us if the left strut had popped out.chrysler sells a kit specifically to reinforce this problem, it is part number and description:5080009-aa (cap shock 23034233), 5086513-ab (cap pkg s 23034233) and 5083855-aa (adhesive 1081005).they also had to install longer bolts, so the car could be aligned correctly.after repairing the shock tower and replacing the struts, it was realigned.i did without my car for over 4 weeks.i feel there is a defect in the shock tower, they sell a kit specifically to address this problem and the defect is a safety concern.
The strut housing on my 1997 chrysler town&country are both rusting and will soon render my van inoperatable. The passenger side is the worst and there both getting worse. I will be in danger if i continue to drive it.
Front end vibrates at 35-45 mph. Dealer has inspected the vehicle and is not able to correct the problem.
Auto in generally very good condition, with 110000 miles on odometer.i bought from chrysler dealer in 2004 with 90000 miles on odometer.i noted a fairly sudden "friction" in the steering (i.e. Slow to return to center after a turn).entered a parking lot to inspect, stopped, then turned the wheel to enter a parking space and the left ball joint broke (was not moving).repair shop (not the dealership) replacedthe "permanently lubricated" original joint with after-market part which includes a grease fitting for future lubrication.the shop found thatthe other ball joint had a grease point, indicative of previous replacement, and lubricated that joint. In my judgment, this is a very critical failure; it could easily have resulted in injury or death. The car is too new and the mileage is too low to justify this as normal wear, and the shop foreman said "we see these all the time".i believe chrysler should look at this and a recall or improvement may be in order.
On the left side of the vehicle there is corrosion in the strut tower. Consumer noticed this while cleaning the vehicle.there is technical service bulletin 23-044-02.
The courtesy light in the door burned out.nlm consumer states while his wife was driving vehicle the steering wheel suddenly became extremly difficult to turn, consumer was told that the vehicle needed new struts and a new rack an pinion, also the windshield wopers come on by themselves and the air bag light on the dashboard stays on.
Upper strut towers rusting. Tsb issued but not warranty. This is dangerous. I have 2 1997 chrysler mini vans, a voyager and this town and country. Both are rusting in strut towers but otherwise rust free.
Dt*:the contact stated while looking under the hood the shock towers observed rusted.the vehicle was taken to an independent repair shop who replaced the shock towers.the dealer has not been alerted.
While driving the steering wheel suddenly became extremely difficult to turn, new struts and a new rack and pinion were installed.nlm
Front sway bar broke.also, mechanic stated a lot of sway bars were breaking on these vehicles. It was a defect in material.contacted chrysler, and chrysler insisted that it was not an unreasonable thing to happen at 74000 miles.
Consumer notice while changing the tire that the sway bar was broke. Please provide any additional infomation. Ts
Nar 06/19/2003.*mrsoon after the consumer purchased the vehicle he noticed the parking brake did not work. The vehicleh had a flat tire before entering the interstate.the car was taken to the service dealer tohave the brakes repaired, but it was evident that the parking brake was defective.along with the parking brakes several other problems existed with the vehicle.a belt tensioner and tune up was needed.there were tworecalls were issued for the fuel rails and clocks springs. However the dealership failed to recognize other malfunctions like the parking brakes in which the consumer felt a recall needed to be issued.please investigate and give prompt response. The consumer was told the reason the parking nrake did not work was because the vehicle needed disc pads, brake shoes rotors and drums because they were glazed and could not be resurfaced. The fuel injector and throttle body needed to cleaned.
Consumer was traveling about 70mph onhighway and heard a thumbing and banging noise.because it was hitting up against the undercarriage ofvehicle,left rear tire separated. Michelintires, p215-65-r15, and there were no injuries.
Firestone, dot hjhbclh209, p21565r16; while traveling at 65-70 mph vehicle started to pull and vibrate, upon inspection the consumer noticed that a tread had separated.all four tires were inspected before trip and checked again the day after the incident, the other three tires were found to be the same pressure (38psi).*nlm
Firestone, daytona radial a/s, p225/60r16; while driving 65mph front left tire had tread separation, and right front had tread separation.2 front tires dot number vdxo dcb 269, rear driver side vdxo-dcb269 and rear passenger side vdxo_dcb 399
Paint jobs defective in a 1995 dodge neon and a 1997 town & country on the roofs/ i went to have the 1995 dodge painted they said it had contaminated paint on roof/on both vehicles its faded out and peeling/every dodge ive seen has the same problem why?
Vehicle suddenly turns off while driving with no control of the gas or breaks.
Doors begin to make a whirring noise when attempt to lock, then won't lock.repaired under warranty on 3 previous occasions.at dealer at present and told that we would have to pay for defect this time. Found technical service bulletin#230399 detailing exact problem.should i be responsible for the cost of the repairs?
No summary.dt
While unloading groceries from rear storage area the strut slipped down from the anchor point.this was caused by a fractured ball joint screw. *nlm
Unspecified.
Oxygen sensor connecter melted to manifold.wont go in reversekeeps blowing fuses.
This is the second time this part has failed. The previous failure was in january 1999 according to the service writer and the dealership. The service writer tells me i must pay for the time for repairs and i feel this cost should be absorbed by the manufacture. Thank you for your time. James w. Roberts. Does not mention any safety defects.
Engine failed on interstate while traveling at 70 mph. Problem is intermittent.dealers have not been able to correct problem.
Well i'am having electrical issues now i close my hood and my 4 ways start blinking, i turn on my van and the abs & and air bag light come on when i start it but never go off.the cv boot is bad and the half shalf on passenger side i think its making alot of sound when i go down the road ,i already brought brand new outter tie rod ends for both sides, and swag bar lings brand new for both sides springs and mounts, and struts the radio seems to fade in and out you can not see any station numbers or clock time on it so i figured its and elec issues and now in the last couple of day like about july29th, 2015 , i got back home and noticed my temperture light on dash came on and it said hit was it was hot, the day before i just paid for and oil change and thats because their was oil all over the engine and to find out the bolts were all loose but 1 which was striped, but anyways now my fans are not going around and its not keeping my van cool my husband has checked all fuses but can't find the relay for the radiator fan if that even has anything to do with it, i have put over 1,000 in this van now, i'am handid cap and i really need my van to get me around i also don't have the remote to open the doors or lock it so i have to do it with the key , it surely would be nice to have a remote that goes with this van , but it surely would be great if things would work right to, i can be driving it down the road and the automatic door locks will be locking and un locking while i'am driving all by their self also the window wipers wipe but the fluid will not come out on the front windows or the back windows, ihope you can help me out i walk with 1 to 2 canes and sometimes a walker, i have braces on my legs and have to help myself at putting my legs in , i really need a mini van that will work for me, thank you.
Airbag light is coming on and staying on.cruise control doesn't work, and horn won't blow.
Parked vehicle, started the vehicle with feet on the brakes and itaccelerated, hit another car bumper,took to dealer who said the computer malfuctioned.
Air bag light stays on, horn and cruise control doesn't work since light has been on. Dealer wants $500+ to fix. Several other chrysler owbners have this problem.
Sudden acceleration of vehicle while foot on brake and about to put car in gear resulting in accident.
The failure of the air bag clock spring has resulted in the air bag warning light staying continualy on and the loss of the cruise control.i have talked with several other people who indicate this is a problem on similar chrysler products.there is some concern that the air bag(s) could deploy without having an event that would signal deployment.there is also concern that the air bag(s) would fail deploy in the event of a front force collision.
About 2 weeks agoair bag light came on after starting vehicle.air bag light remained on. Also,hornand cruise control failed to function properly when in use.
Clock spring brokeand disengagedhorn, andairbag.air bag light illiminated ondashboard.please provide any further information.
Air bag light remains on while driving. Hornand cruise control were inoperative. Dealer notified,and they replaced the clock spring. Feel free to provide any further information.
Air bag light remains on while driving and cruise control is inoperative. Dealer contacted. Feel free to provide any further information.
Loss of control of cruse control. Horn did not work ( on indication prior).
While driving withcruise control activated could not disengage that system by the steering column, and had to apply brakesto stop vehicle. Also, horn has failed to function.dealership has examinedvehicle, and determined that clock springwas the componentthat needed to be replaced.please provide any additional information/attachments.
The air bag light comes on intermittently and the cruise control no longer operates.
Air bag light is on continuous, horn does not work, and cruise control does not work.
While driving about 60 mph with cruise control on when suddenly vehicle accelerated, andair bag light came on.consumer took vehicle to dealer to be repaired, but vehicle was not under warranty to be fixed.
I first notice just my airbag light came on, then my noticed my horn wasn't working, and checked my cruise control also out.when we contacted the dealer (chris in service) he knew exactly what it was and rattled off what needed to be replaced on the spot (sight unseen).we find this to be highly unusual as we have dealt with this dealership for years and years.we read that you were investigating this same problem today via wallstreet journal and decided to let you all know we had the same problem you were investigating.contact us if needed... Feel free.we appreciate the job you do!!
While driving at 65 mph vehicle jumped out of gear, and the engine revved very high. Consumer stopped the vehicle, and killed the engine.after a minuteconsumer restarted the vehicle and pulled out. Currently,vehicle would not go out of second gear.vehicle was taken to a dealer, whodetermined that a new transmission was needed.
The vehicle took off as soon as it was put into drive, even with the drivers foot on the brake pedal. Dealer said nothingwaswrong with the vehicle.
The courtesy light in the door burned out.nlm consumer states while his wife was driving vehicle the steering wheel suddenly became extremly difficult to turn, consumer was told that the vehicle needed new struts and a new rack an pinion, also the windshield wopers come on by themselves and the air bag light on the dashboard stays on.
Airbag light on and cruise control turned on and off.replaced clock spring.when looking for information on clock spring saw how many others had failed and decided to add my voice.a non-woring airbag is a safety issue, especially in vehicles marketed to young families.
Clock springs are not working properly andhorn/cruise control have gone out due to this default. Contacted dealer, and dealer was not willing to do anything.the consumer's insurance would not pay forthe clock spring replacement because they claim it was the manufacturing defect.
Horn/cruise control worked intermittently, then failed.i now understand the air bags were on that circuit as well, but i had no way of checking that at the time, and the garage did not give me any indication that this failure was dangerous.please force them to fix these things on other chrysler mini-vans beofre someone gets seriously hurt.
Airbag light came on, horn and cruise control stopped working, tookto dealer, clock spring assembly had to be replaced. The consumer states that were 2.8 million other owners with the same problem and withthe same kind of vehicle.the consumer also indicates thatdriving this vehicle was extremely dangerous.
Cruise control went out, and then airbag light came on. Also, horn would not work.
Consumer is experiencing problems with steering column whereairbag light comes on/loss of cruise control, and electrical problems.please provide any additional information/attachments.
The throttle had stuck wide open. Had cruise control at 73mph. Started to brake to release cruise control, but it did not release. Took off exit & put in neutral & applied brakes. Vehicle still going. Shifted into park & vehicle finally stopped. Took to dealer & manufacturer buying vehicle back.
This morning when i put the car in drive, i heard a loud constant squealing noise.i attempt to turn the steering wheel to the left, but the van took off striaght ahead and would not turn and crashed into a parked car, which was totalled afterwards.although my foot was on the brakes at all times,my van continued to propel forward.it then knocked over a tree approx. 12 ft. Tall and finally stopped when it ran into a neighbors shrubs.fortunately, no one was injured or walking in front of the van at the time or perhaps someone may have been killed.upon investigation, there was visible skid marks from where my van was parked to where it finally stopped, which was over 60 feet away.ironicallly, my van was still drivable after all the damaged it had done. I had it towed to a local chrysler dealership, they conducted a test drive and found nothing out of the ordinary.i have serious reservation about ever driving my van again.if there have ever been any similiar complaints, please let me know.i can be contacted at 011 49 6202 29935 or email [email protected].
Consumer put vehicle in drive and vehicle experienced surged, crashing into a church, consumers foot was not on the accelerator at any time, the air bags failed to deploy.consumer recently experienced a bad fuel smell and difficulty starting vehicle, a dealer stated that they could not find any problems and that the consumer needed to take the vehicle back to the dealer where it was purchased, consumer had the fuel pump replaced.
The airbag warning light came on in june.i contacted the dealer and was told that it was the clockspring without them even looking at it.they also told me that my cruise control and horn would fail next.sure enough, about a week later the cruise control and horn ceased to function.i have a friend with a 1997 caravan with the same problem.if the dealer knew what was wrong with it sight unseen, that indicates that this is a common problem. I see that there is an open investigation (nhtsa action#ea01007) into this very problem, and i hope that it results in a recall soon.the dealer wants almost $300.00 to fix it.
Air bag light remains on while driving, alsohorn & the cruise control are inoperative. Dealer notified. Feel free to provide any further information.
The clock spring controls the air bag system, horn and cruise control system. I was told by the repair technician at the dealership that the part(clock spring) has failed on other vehicals and that chrysler has recalls on some of these vehicals for the same part.
Cruise control failed first due toclock spring. I did not have this fixed but now teh air bag is failing as well.
Airbag light stayed on , and cruise control didn't work. Dealer identifiedproblem as being clock spring. Consumerwas responsible for $150 for repairs.
Sudden acceleration resulted in an accident. (drivers foot was not on the accelerator).
Horn won't blow, cruise control only works intemittently, air bag light stays on continuously.
Without prior warning while traveling onhighway noticed that there was no horn or cruise control,and airbag light appeared on dashboard.
Parts for recall have not been available due to back orders.
Van unexpectedtly surged forward at high speed from a parked position to cause a crash of incredible destruction to the church, without foot on accelerator.the air bags did not deploy.consumer is smelling gas, consumer can not find any problems.consumer states vehicle is hard to start.
My 'air bag' light flickered for a month and then finally stayed on.i discovered my horn did not work, or the cruise control.i replaced the fuses, and the problem continued.i contacted my repair shop and was told other minivans had the same proble.he referred me to the dealer.the dealer was well aware of the problem and told me it was the "clockswitch".it would cost approximately $250 to repair.he informed me that my air bag does not work, in addition to the cruise control and horn.i researched the web and found many others have the same problem.i contacted chrysler, they claim it is not a defect and not a reall.this should be a recall since over 124,511 of these parts have been replaced, at the owner's expense, and who knows how many vehicles are out there where the operators are unaware their air bag will not deploy.this is a sfety issue!!!!!!please investigate!!!
When driving with cruise control engaged, cruise control will deactivate by itself and without warning, drastically reducing vehicle's speed.
Windshield wipers stop working, then start working, then stop again without warning.i never know when they will work or not. I have taken it to two different repair places and they can't diagnose the problem because wipers have not completely stopped working.it is very hazardous not knowing if the wipers will work or not, and no one seems to be able to fix them permanently.
The defroster does not function properly. When it rains or snows,it makes it harder to see. Dealer has no solution.
The heater control unit has malfuntioned. When the heat is on, cold air comes out of the vents on the passenger side of the vehicle only.nlm
The air bag warning light remains illuminated indicating a malfunction. Consumer also states since this problem has occurred the horn has become inoperable and a clicking noise is coming from the horn area.nlmconsumer states cold air came out of the passenger side vents when the heat is turned on due to a faulty heater control.dealer replaced faulty clockspring.
Rear window exploded while van was in park. Temperature was normal, and consumer didn't hit anything.
Visual sysytem, the rear window is overtinted, causing vision problems, cannot see at night.
While the vehicle was parked in front of my residence at approx. 8:30 pm i heardan exploding sound come from the van. I went outside to see what had happened and saw the rear window blown out from the inside. It was obvious that the window broke from the inside out because the glass was pushed out and completely shattered, a few chips of glass were on the outside of the van approx 3 to 4 feet away from the rear of the van, indicating the force with which the window blew out. I took some pictures to try and show the window and the obvious direction the glass was broken out in butsince the window was shattered the glass started breaking apart and falling all over. I feel this is and extreme saftey hazard which might have been caused by the hot temperatures we were having or a defect in the rear window. The window broke in what appears to be the weak part of the glass as it busted out at the peak of the curve. Thank you i would like to know if other owners have had similar problems.
The flimsy plastic clips that hold the windows to the track of the power door windows are a hazard. They brake extremely easy and could leave a person trapped inside the car in a event of not being able to open the door. Our van is currently disabled to the plastic retainer clip braking. As an engineer myself i am appalled at the poor design. I'm sure the design was cheap to manufacture, but its totally incapable of surviving any stress.****dimsii ivoq entry posted after 12/12/02 cut over to artemis***761559
Windshield wiperswill activate unexpectedly.dealership has not examinedvehicle,but informed consumer that windshield wiper switch could be faulty.please provide any additional information / documentation.
From27,928 mile up to the present had four serpentine belts replaced & repaired by various independent repair shops,but,problem still appears to be reoccurring, dealer / manufacturer were not notified at this time. Discharge line leaking from compressor to condensor causing ac not to work. Water pump failed.windshield wiper switch shorted and was replaced.exterior power mirrors shook while driving, dealer replaced switch.transmission hard to downshift to first gear on slight downgrades, dealer made no repairs.
Dear nhtsa: the problem is simple. The rearview mirror fell off the windshield because, i assume, the heat of the afternoon. Luckily, it did not occur while i was driving, but happened while the car was parked outdoors. It was a hot and humid day. (in newark, n.j.) i understand from friends this is becoming something of a regular problem and auto parts stores are now stocked with replacement kits. I went back to my dealer, and there was no problem getting it fixed. There is a problem, however, that it happened to a car that has only been on the road for 2 years 7 months. I've owned cars far longer -- from three to eight years -- and this has never happened before. Beyond the obvious danger of this happening when operating the car, or driving around without a mirror for a day until it gets fixed, i do think that rejecting this as warranty work because the car has been driven more than 36,000 miles is ludicrous. A rearview mirror is obviously an important safety feature and manufacturers should be required to own up if they fall off windshields. I also think you might have to check to see if this is a chronic problem for chrysler motors. Thank you for your attention to this matter.
Dear nhtsa: the problem is simple. The rearview mirror fell off the windshield because, i assume, the heat of the afternoon. Luckily, it did not occur while i was driving, but happened while the car was parked outdoors. It was a hot and humid day. (in newark, n.j.) i understand from friends this is becoming something of a regular problem and auto parts stores are now stocked with replacement kits. I went back to my dealer, and there was no problem getting it fixed. There is a problem, however, that it happened to a car that has only been on the road for 2 years 7 months. I've owned cars far longer -- from three to eight years -- and this has never happened before. Beyond the obvious danger of this happening when operating the car, or driving around without a mirror for a day until it gets fixed, i do think that rejecting this as warranty work because the car has been driven more than 36,000 miles is ludicrous. A rearview mirror is obviously an important safety feature and manufacturers should be required to own up if they fall off windshields. I also think you might have to check to see if this is a chronic problem for chrysler motors. Thank you for your attention to this matter.
Rearview mirror keeps dislodging from windshield since the car was purchased in 1997. Last incident occurred during a lane change in traffic. Service manager indicated that this is a common problem especially with cars with heavy mirrors (electonics such as a mirrordimmer). Problem also appears to involve other brands. Recall to correct problem before a fatal accident occurs.
Outside rear view mirror.
When vehicle is inpark and the key is not in the ignition, the consumer can still shift the gears to reverse.dealer has been notified.the rearview mirror had fallen.(assumed due to the heat)the consumer's daughter moved the gear shift down and in reverse and the second vehicle was adjacent but several feet behind the vehicle.the driver's side door was severely pushed forward and the front end of the second vehicle was damaged. *scc
Rear view mirror continues to fall off even after consumer glued it back on many times.nlm
Rear view mirror failed.
The rear and side windows have a manufacturing tint on the side and rear windows,causing poor visiblty, consumer had number amount of mishaps.
The windshield wiper turns off and on for no reason, while driving. Dealer has been contacted.ph
Consumer have been experiencing ongoing problem with windshield wipers whichkeep coming on for knowreason. Been in/out of dealer shop, and problem cannot be resolved.
Windshield wipers intermitently shut off.
Windshield wipers failed.
The courtesy light in the door burned out.nlm consumer states while his wife was driving vehicle the steering wheel suddenly became extremly difficult to turn, consumer was told that the vehicle needed new struts and a new rack an pinion, also the windshield wopers come on by themselves and the air bag light on the dashboard stays on.
Windshield wipers self activate.
Windshield wipers will not operate in cool damp weather (25-45 degrees f with high humidity). They cannot be controlled- sometimes operating for 10 minutes without being able to turn them off, sometimes they go into delay mode by themselves, and sometimes will not even turn on. This has been going on since we bought the vehicle in 2002. The same problem occured with our 1997 dodge intrepid es which we sold in 2002 due to it being an electrical nightmare, a lemon from the factory. Though purchased new, the dealer would not make any effort to having the car replaced though we suffered through 3 years of warranty "repairs" for the same problem. Anyway, i digress...
The wipers turn on at random times for random intervals.dt
The rear brakes locked up while the vehicle was being driven.this caused the brakes to burn up and ruin all the rear components.the wipers would activate without being turned on.this would happen intermittently without warning.the dealer knew exactly what was needed to repair so i believe this is a factory defect they knew about.
When you start up the vehicle, the intermediate wipers and wiper button both flash continuously, other buttons (ac and circulation) do not light up at all.airbag indicator light goes on and off.horn doesn't work on occasion.wipers turn on by themselves sometimes.occasionally doesn't start when raining or will die while driving in the rain.
The windshield wipers functioned sporadically.
Intermittently windshield wipers came on without turning on the wiper switch. Probelm was reported to the dealership. The problem has not been corrected. Please provide any further information.
Consumer stated while driving, the windshield wipers came on without touching the controls. Also, the door latchesactivated while the vehicle was in motion, even though no one had touched them. *ph
Engine failed on interstate while traveling at 70 mph. Problem is intermittent.dealers have not been able to correct problem.
The windshield wipers worked intermittently.*nlm *scc
While driving in inclement weather the windshield wipers became inoperable. Consumer contacted the dealer. However, the problem still existed.
The windshield wipers come on intermittently on their own.nlm
Windshield wipers would work intermittently when turned off. Happened at any speed zero to 70mph.dealer replaced mutifunction switch, corrected. Dealers response indicates this to be a common problem. Expensive for me to correct. Poor engineering.mirror d
Wiper switch fails intermittently, causing poor visibility.
From27,928 mile up to the present had four serpentine belts replaced & repaired by various independent repair shops,but,problem still appears to be reoccurring, dealer / manufacturer were not notified at this time. Discharge line leaking from compressor to condensor causing ac not to work. Water pump failed.windshield wiper switch shorted and was replaced.exterior power mirrors shook while driving, dealer replaced switch.transmission hard to downshift to first gear on slight downgrades, dealer made no repairs.
January 2003 - r & r cross over pipes had a crack.had to replace january 2003 - 3 lugnuts fell off. Had to replace july 2003 - key cylinder locked up.had to replace and had the car towed. October 2003 - fuel pump went bad.part broke inside the gas tank.had to remove the tank and buy a new part.i have a toyota with 128k miles and it has never had any of these problems!i'm thinking about trading the van in.
Well i'am having electrical issues now i close my hood and my 4 ways start blinking, i turn on my van and the abs & and air bag light come on when i start it but never go off.the cv boot is bad and the half shalf on passenger side i think its making alot of sound when i go down the road ,i already brought brand new outter tie rod ends for both sides, and swag bar lings brand new for both sides springs and mounts, and struts the radio seems to fade in and out you can not see any station numbers or clock time on it so i figured its and elec issues and now in the last couple of day like about july29th, 2015 , i got back home and noticed my temperture light on dash came on and it said hit was it was hot, the day before i just paid for and oil change and thats because their was oil all over the engine and to find out the bolts were all loose but 1 which was striped, but anyways now my fans are not going around and its not keeping my van cool my husband has checked all fuses but can't find the relay for the radiator fan if that even has anything to do with it, i have put over 1,000 in this van now, i'am handid cap and i really need my van to get me around i also don't have the remote to open the doors or lock it so i have to do it with the key , it surely would be nice to have a remote that goes with this van , but it surely would be great if things would work right to, i can be driving it down the road and the automatic door locks will be locking and un locking while i'am driving all by their self also the window wipers wipe but the fluid will not come out on the front windows or the back windows, ihope you can help me out i walk with 1 to 2 canes and sometimes a walker, i have braces on my legs and have to help myself at putting my legs in , i really need a mini van that will work for me, thank you.
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