We found the following complaints for CHRYSLER PACIFICA (2018)
Read complaints for CHRYSLER PACIFICA (2018)
Service airbag system warning light keep coming on. Van has been in shop 5 times and can't find a problem with the system. Shop tech says he don't think they will explode while driving but don't know if they will work in an accident. Warning light comes on and off while driving. This problem started when van was about 6 months old.
While driving our 2018 chrysler pacifica on i-95 south in nh, traffic came to an abrupt stop and we rear-ended a jeep wrangler at approximately 30-40 mph. I braked for about 20 ft and struck the jeep. Our airbags deployed and the engine compartment immediately burst into flames upon impact. The flames were so immediate and so violent that my wife and i only had time to remove our young daughters from the middle row of the vehicle. The accident itself was minor, the jeep was able to drive away after the accident. Our pacifica was a complete loss as a result of the fire......updated 10/30/18
The first incident occurred when i was in a parking lot. I got into my car and when i went to press the brake and push to start, my brake was locked and my computer started flashing service electronic stability control, park brake unavailable, enter auto-theft code and other numerous error messages. I had to have my car towed to the closest service and they didn't find anything wrong. Yesterday i was in traffic at a stop light and my car dinged, the check engine light came on, and my car said to put it in park and restart (this happened twice at the same light) then the error messages starting flashing (service air bag, service electronic stability control, blind spot alert unavailable, etc) today when i went to start my car the engine did not come on and the same error messages starting flashing as well as the check engine. This became an entirely new concern when this started happening while i'm driving. I have two small children in the car, and i'm pregnant. I just don't feel safe driving and this is our main vehicle, so we don't have much of a choice.
The contact owned a 2008 chrysler 300. While driving approximately 38 mph, the contact's vehicle crashed into a second vehicle. The front end of the contact's vehicle was severely damaged, but the air bags did not deploy. The driver sustained an injured left shoulder, which did not require medical attention. The vehicle was destroyed and towed away. A police report was filed. The dealer and manufacturer were not notified of the failure. The contact indicated that the vehicle was serviced per nhtsa campaign number: 16v352000 (air bags) in 2016 and had the air bag inflater replaced. The failure mileage was 79,163. *dt
The contact owns a 2018 chrysler pacifica. The contact stated while attempting to park the vehicle, the back over prevention camera failed to display an image on the screen. The contact also stated that the rearview image would remain on the radio display. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the radio software needing to be updated. The vehicle was not repaired. The contact was relating the failure to nhtsa campaign number: 19v886000 (back over prevention, equipment). The manufacturer had been informed of the failure and informed the contact that the part was not yet available. The failure mileage was approximately 800.
I have small grandchildren who play in the driveway area occasionally and i purchased a vehicle with parking collision warning features as an essential safety feature. The front center collision warning stopped working and when taken to the dealer twice they cannot confirm the defect because they test by walking in front of the car from the side. This activates sensors on the side but cannot identify a problem with the front sensor. They also drive the vehicle into a service bay which also activates the side sensors and does not detect the problem with the front sensor. We will try a third time with the dealer to have the problem addressed, but my concern is that current service guidelines for assessing function of the system are inadequate and should be addressed by appropriate training.i have no safe way of evaluating whether this problem effects the collision warning system.
The car has lost power on several occasions. When stopped at a stop light/stop sign car shuts off completely and loses power. I brought the car to the dealer last week, they completed an update- however just today the car lost power on a main road which happens to be right in front of the dealer. I pulled in completely shaken as i had my daughter in the car and cars were coming from behind not realizing i am stalled in the road. I have left the car at the dealer. It is so dangerous and scary as i bought this car as a family car and i can't feel comfortable driving it.
When in motion driving the blind spot detection safety function flashed warnings when there are no cars in the blind spot. Then if malfunctioning does not detect a car in the blind spot, i have video showing the problem which usually happen when the outside temp is over 100.the dealer was unable to duplicate.
6/20 the engine light came on. The dealership claimed that they performed the dtc inspection and a system update (to prevent vehicle from stalling). The vehicle was returned on 6/23 and it broke down on 6/24. The car went from 10mph to 43 mph when pressing on the gas and then instantly stopped at around 10mph. The vehicle turned off and was unable to start and had to be towed back to the dealership. I hit a curb and if i was not an experienced driver i could have killed someone or myself or my 3 children could have been harmed if they were in the vehicle. I have provided a video of the incident on my youtube and the documentation from what the dealership said they performed on the vehicle. This car needs to be recalled and off of the road. Please save lives because this was very scary and i fear getting back into the vehicle if they fix it. I do not want it back. I want safety for my children and myself. I am a social worker and i drive my vehicle to clients homes and i cannot do my job in fear that i might loose my life.https://www.youtube.com/watch?v=fcsx8mpcag8
Vehicle was purchased new in march 2019 off the showroom floor from a dealer in morton, il. It had radio problems from the beginning and was noted on my first service visit 6/4/19. The radio would freeze on the loading screen and never operate. I was told to wait for software updates regardless of the amount of pictures and videos i showed the team members of what was going on with the radio freezing and rebooting, not to mention the wi-fi issues. Fast forward to july of this year and the whole radio and associated safety features went out. I was driving 1,000 miles from my new house in nc back to il for a visit and 90 minutes into the drive the radio and climate controls all went out. I was then driving in the rain, in the mountains, without a way to defog my windshield. I'm very familiar will pulling the fuse to reset the radio (as noted in other service visits), but even that didn't fix it this time. For much of the drive i had heat instead of ac in the driver's area. Cameras were not functional during this time and the lane assist and cross traffic alert was intermittent. I arrived to central il late at night on thursday, july 23rd, now 600 miles outside the 36k warranty. I brought the vehicle in to pull codes on friday, as instructed. I was told no one could help me at that point and to just come for my oil change on the 29th. On the 29th, my comment on the radio wasn't even acknowledge by the service rep and there are no notes on the service receipt about it. On friday, august 28th, the radio started rebooting every 3 to 4 minutes. I have nouse of safety features or cameras. The battery then died from rebooting the computers regardless of operation. Both sliding doors were disabled. The back hatch doesn't open at all. Uconnect safety location features were not working.
Twice now i have been driving and the car has turned itself off. I look at the dash and it gives and error about being in park sense mode. I took it to the dealer and they say i must have had a voltage spike but they can not reproduce the error so they cannot fix it. Its pretty scary luckily no one was barreling up behind me when it happened.
The contact owns a 2018 chrysler pacifica. The contact stated that the entire theater system failed and the backup system would become stuck in camera mode while driving. The failure intermittently occurred. The contact stated that the software on the tv monitor and the video module under the passenger seat were replaced and updated at coast auto center chevrolet (530 chetco ave, brookings, or 97415, (800) 342-9438). The contact stated that the failure continued and the vehicle was taken back to the dealer several times. The contact stated that the same dealer attempted to repair the vehicle, but was unsuccessful. The contact wanted to know why the vin was not included in nhtsa campaign number: 19v886000 (equipment, back over prevention). The manufacturer was made aware of the failure and provided numerous unknown case numbers. The failure mileage was approximately 36,000. The vin was unknown.
Minivan stalled seased operating as driving normal speed in motion on a city street tried restarting vehicle kept stalling automatically turned off could not turn wheel kept stalling shutting off while in normal operation could not brake could not accilatate screen said put in park to put in drive...check engine light was on
Driving on major highway at 70 mph, car suddenly lost power with no warning other than a message on dash 'parking brake may temporarily be unavailable', car did not shut off but gas pedal unresponsive. Pulled over, turned off car, restarted, put in drive, car did not move. New message: service trans, press brake when stopped, key off engine to engage park. Previous two days, had trouble ,took 4 try's to start car from key fob. Car has 30391 miles, i have owned it 2 months. Had to be towed to dealership.
We purchased the vehicle new from an out-of-state dealership (ewald chrysler jeep dodge llc in franklin, wi) in november 2019. Since that purchase, we have suffered four (4) failure events in which the vehicle completely loses power while driving, having experienced the first failure event just 10 months after purchase at approximately 15,000 miles.in each instance, the vehicle will, without warning and while in motion, power off and cease to move under its own power, illuminate a check engine light (cel), and display a ā€˜shift to p to startā€™ message on the console.in every instance, the complete loss of driveability has required immediate and urgent action to move our vehicle out of lanes of travel and onto the shoulder. In all but one instance, the vehicle fails to restart without significant intervention (e.g., towing to the dealership) and has left our family stranded. To facilitate repairs, we have shared cel event logging, a video, and photos with the below-listed dealerships. To date, the dealership states that they are unsure as to the cause of the failures and can not find any obvious issue requiring repair beyond the p0c0e code that is stored in the vehicle's ecm.our vehicle has been in for repair on the following dates for this recurrent failure:august 3, 2020 (15,900 mi): died while driving, serviced at larry miller chrysler jeep avondale august 7, 2020 (15,978 mi): died while driving, serviced at chapman dodge chrysler jeep june 30, 2021 (33,863): died while driving, serviced at chapman dodge chrysler jeep july 3, 2021 (34,300): died while driving, serviced at chapman dodge chrysler jeep
Vehicle was at red light when started to smell something burning then smoke from the hood and vents inside the van.then when the hood is popped tithe flames got worse.the fire started on the right rear side of engine compartment around the radiator reservoir.
The engine start/stop feature of this van is faulty and chrysler knows it. Because they do not have a fix for this issue they cannot place a recall. This issue is not limited to my personal van. Our particular vehicle has less than 13,000 miles and has been in the service department 5 times. 3 for the same issue. We have stalled out in intersections 4 times. One time we (wife and children) were almost struck by a truck. This is a serious safety issue. Again chrysler is aware and only offered an extended service agreement.
Transmission doesnā€™t shift properly. Highway going normal speeds, switch lanes and when pushing gas peddle, it instead slipped and decreased speeds almost causing an accident. Dealership says nothing is wrong. Eco start stop illuminated and front collision warning light also on.
My 2018 chrysler pacifica car stopped while i was driving. I had slowed down to make a left turn and it shut itself off. It quickly flashed a message about stability control and then showed stop, start, restart required. The car was still in drive. When i tried pressing the brake it was very hard and wouldn't move. I put the car in park and tried shutting it off and restarting it, but couldn't. I had a line of cars behind me, including a school bus and put my hazards on. I'm not sure how many tries it took, but i was finally able to get it to start and drive home. I have since driven the car without incident but i am very nervous that it will happen again. It seems like a huge safety risk.
Vehicle uconnect screen locks onto forward image while moving forward down the road or goes black eliminating the ability to access any of the climate control or sos features.extremely distracting and requires vehicle to be pulled over and restarted to clear.
The sliding side doors and rear tailgate open when i'm driving the vehicle!!!!! also when you push button shut the side doors they shut, then open again repeatedly, no obstacles or debris in the tracks, this is purely electrical on a vehicle that has 42,000 miles. The back tailgate opened today on my wife while she was driving, this vehicle has not been in an accident orw water damage either.
Number of incidents pertaining to stop and start system.my wife was driving our kids to the store when coming to a stop (stationary) the start and stop system cut off dead stopping (stationary) us resulting in almost getting into an accident.second time we were coming home and stopped (motion to stationery) as normal and the system jerked and stopped would not re start, turning the van on and off van started again and the car behind us was traveling regular speed luckily swerved and missed up and this happened a few more time during the period from owing this vehicle till now. (less than a year)total of 6 or more times all the events that have happened the van was in motion coming to a stop then stationary at a stoplight.
The contact owns a 2018 chrysler pacifica. The contact stated that the vehicle's horn did not work. An independent mechanic stated that the horn was built without a fuse and that one needed to be installed. While driving at an unknown speed, the vehicle lost power without warning. The vehicle was taken to dadeland chrysler dodge (16501 s dixie hwy, miami, fl 33157), but was not diagnosed or repaired. The manufacturer was informed and assigned a technician. The failure was escalated to a higher office of the dealer. The failure mileage was 18,600. ...*dt2nd incident: dec. 11: total electrical failure while parked in garage at home. Car was towed to dadeland dodge wherethe auxiliary battery was replaced.3rd incident: dec.19: total electrical failure while parked in garage at home. Vehicle was towed again to dadelandchryler. After much research they replaced the body coltrol module. The car was returned to me on jan. 4, 2019the car seems to be working well now. *dt
1- turn the van on. Click on uconnect theater then shift to r or click the surround camera to activate the camera, click any bottoms to change the camera view, is not working. The screen freezing and not responding anymore. Turn the van off for 2 hours. Turn it on again, the camera options will work fine. Click the uconnect theater again, go back to the camera or shift to r, the bottoms that change the views are not working and not responding. 2- put the usb flash to play movies. Go to uconnect theater, it will read the usb and i can play movies. Disconnect the flash and connect it again, it will not reading it anymore. Turn the van off for 10 min. Then turn it on, it will work again. Once i disconnected and connect it again, it will stop reading it.software issues. (watch the video that i did (https://www.youtube.com/watch?v=gc7o60khj4w) 3- on speed 5 or less, driving forward or backward, when i turn right, the steering will shake. Sounds like rock and pinion or steering column issue.
The start/stop fuel economy system does not work.i have taken it to the shop 3 times to get this repaired. Once to have them identify the problem, then order replacement battery. Twice a new battery has been installed and the system still does not work.i have approximately 3000 miles on this vehicle and it has never worked after the initial test drive.the dash board gives various reasons why it can't work but none of these conditions or situations but none seem related to actual, current operation of the car:engine is not warmed up or the steering wheel turned to sharply. I purchased the vehicle with 60 miles on the odometer in august 2018.
The contact owns a 2018 chrysler pacifica. The contact received notification of nhtsa campaign numbers: 19v348000 (electrical system) and 18v395000 (electrical system, equipment). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Jacksonville chrysler dodge jeep ram arlington (9600 atlantic blvd, jacksonville, fl 32225, (877) 677-5782) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Malfunction of the hands free power sliding door opener caused sufficient heat buildup to ignite an open flame in the plastic cladding material under the body of the car.vehicle was parked (and had been for several hours prior).the area directly below the passenger sliding door was completely melted away.photos of the damaged area are attached.*dtupdated 10/2/18updated . *dt
My vehicle has been in for service at least 4 times for the stalling issue.i am either driving at 24mph or less and it just shuts off. Off. Sometimes im sitting at a light and it shuts off. I have almost been rear-ended 3 times. Police have had to direct traffic aroud me twice. My children are scared to ride in it. The media does not always work. A usb plug doesnt work the one used for car play. The rear sensors do not always work. This van is currently sitting in my garage. Useless to me. I am not putting my kids at risk any longer.
The contact owns a 2018 chrysler pacifica. While driving approximately 30 mph, the vehicle stalled and all the warning indicators illuminated. The contact coasted the vehicle to the side of the road and attempted to restart it, but the vehicle failed to start. The vehicle was towed to telegraph chrysler (12000 telegraph rd, taylor, mi 48180) where the failure was unable to be diagnosed, but the vehicle was able to restart. The vehicle was not repaired. The contact stated that the failure recurred and the vehicle was towed back to the dealer. The vehicle was diagnosed, but no failure codes were found again. The manufacturer was contacted and opened case number: 33243784. The approximate failure mileage was 14,000.
Engine shuts off while driving, message displayed to turn off car and turn on again because of electrical failure. Brakes lock and car stalls until vehicle is set back to park and restarted.
Driver's side sliding door repeatedly reopens and fails to close while the vehicle is stationary.this failure occurs intermittently and seems to coincide with a clicking noise that comes from under the dash at highway speed.
Auto stop/start failed monday morning. Died at an intersection. I was lucky. Didn't block the whole intersection, but only 1 lane.stopped in front of a traffic light. I was the 1st vehicle of the line. The starter didn't start the engine when traffic light be green. The message of the vehicle guided me to turn to park, and to push the start. I did many times, short push, long push. I could hear the starter kicked in, but the engine refused to start. I stuck there. Turned on emergent flashers.i felt so frustrating and nervous about the car i purchased this year. Nice people tried helping to push the car to a parking spot, but i could not get it into neutral gear. Even though, i could turn the button it to neutral position. It was not real neutral. We could not push it. I tried to disconnect the battery. But i could not do it without the right wrench by the f**king new design. My son started crying. I called towing. I called my wife to get my son. More kind people tried to help me. One person even tried to towing my car away with his towing strap. But we abandoned because there is no towing hook found on the car.finally, my wife arrived and rode my son to daycare.i went back into the car, and calmed down a little bit. I tried to turned the vehicle off. Brake. Turing to parking. Pushing start/stop button. I successfully turned the vehicle off. Took a deep breath, turned on the vehicle. Everything back in normal. I run the car away from the intersection, and called cancelling the towing service. The whole process took my more than half an hour.hate auto stop start.
I was driving straight at 40mph. The engine turned off, but electrical maintained. After a couple hundred feet the engine came back on. Without pushing on the gas the engine accelerated the car over a short distance, break was inputted and full control was restored to the physical.we took the vehicle to the dealer, but nothing was done as they couldn't replicate the issue. This vehicle has had numerous electrical issues.
On multiple occasions the vehicle has stalled out while waiting for stop lights and just in a stopped position. In order to restart the vehicle it had to be placed in park. It does start immediately however is a serious safety concern leaving us to wonder if this will occur during actual driving.
The first incident occurred when i was in a parking lot. I got into my car and when i went to press the brake and push to start, my brake was locked and my computer started flashing service electronic stability control, park brake unavailable, enter auto-theft code and other numerous error messages. I had to have my car towed to the closest service and they didn't find anything wrong. Yesterday i was in traffic at a stop light and my car dinged, the check engine light came on, and my car said to put it in park and restart (this happened twice at the same light) then the error messages starting flashing (service air bag, service electronic stability control, blind spot alert unavailable, etc) today when i went to start my car the engine did not come on and the same error messages starting flashing as well as the check engine. This became an entirely new concern when this started happening while i'm driving. I have two small children in the car, and i'm pregnant. I just don't feel safe driving and this is our main vehicle, so we don't have much of a choice.
I was passing a slow moving motor home on state road 19 ocala national forest . In the middle of my pass the engine cut off. I had enough speed to finish my pass safely and pull to the side of road. All the panel lights were flashing and the car would not restart. I called roadside assistance chrysler and after four hours the vehicle was towed to the nearest chrysler dealer. The car has been at beck palatka florida, chrysler since april first. They informed after five days that they were not equipped to handle repairs because of the new technology on this vehicle. I have now been informed that i will have to pay for towing from dealer in palatka to the st. Augustine dealer. I feel concern for my safety driving this new chrysler hybrid if it can be repaired. We could have had loss of life had another vehicle struck our vehicleapproaching head on. I had no acceleration in the middle of my passing, and with my wife and grandchildren in the car, this situation could have been tragic. My case number is 33839387 and i have been informed that it is going to be transferred to another person! please advise as to my next step in this process.
Vehicle stalled multiple times requiring shift to park and manual restart. Vehicle was at idle in left turn lane of major city road with 4 occupants. Vehicle has stalled at low speed in parking lot immediately after stating to move from a stop with 4 occupants.
The electronics through uconnect shut off randomly or will not all work randomly.we have had the software updated by ourselves and the dealership on multiple occasions.while driving or in park. Next, our dash lights would not go off one night no matter what we did to shut them off and ended up killing the battery by morning.
The vehicle has 9700 miles on the od.as it was slowing for a stop as it was still in motion the traction control light came on and the engine shut off forcing the vehicle to abruptly stop.the vehicle had to be placed into park and turned back on to continue.
(1) power steering went out intermittently on the freeway and said it was unavailable and service was required (2)vehicle was hesitating when stepping on the gas (3) heater/air conditioner changed the level of air flow on it's own (4) window rolled down on its own.after i had it in the shop for 2 1/2 weeks, they didn't do any work to it and had me come pick it up.after driving it for 2 minutes, the power steering kept going out on me again.then i was stopped at a stop light and the car turned off and i had to put it in park and re-start it.when i drove it back to the dealership, the window rolled down again on its own.how could they give this car back to me knowing they didn't fix anything.i have children that i drive around in this vehicle.i do not feel safe driving this vehicle any longer.it is a brand new car.i've had it for 2 months.
While driving - slowing to a stop for a stoplight, my car's computer screens started flashing various warnings to restart the engine. At this point, the car was not responsive to the gas pedal / would not move and the power steering was also not functional. I had to put on my hazards, put the car in park and turn off and turn back on the engine.
My van completely shut down while driving with my 2 kids in the car and would not start back up. It was not from the auto start/stop feature. The radio interior lights everything shut off. It would not even allow me to get it in n to push it. It was very scary because i was in the middle of a highway with my children. It is not my battery, alternator, or starter because i've had them tested. After speaking to multiple people and reading on the chrysler forums this seems to be a common issue. If this issue persists i will be trading it in for a different make and model. Bummed because i absolutely love this van.
Inthe middle of driving the vehicle suddenly shut down. The vehicle was repaired by a chrysler dealer, was drivenapprox. 2 blocks and shut down, in the middle of driving, for a second time.
Driving down the hwy when the van just turns completely off almost causing a wreck and also the control panel freezes and ac will not turn on at all. It will not let you press any buttons
First, thanks for this opportunity to bring up my concerns regarding my vehicle:i had the following issues with my 2018 vehicle:1. On 20 feb 20, vehicle was in motion when the charging system light came up regarding an issue with the electrical charging system.the vehicle almost turned off in the middle of the street.now the off/ on start is not working.2. 9 may 19; vehicle was stationary; another recall regarding the battery ground that have been built with a sealer that is used during the wire harness manufacturing process may accumulate on the wire harness tab which may cause a loss of clamp load in the battery ground joint over time.3. 23 may 18; few days after purchased, the vehicle was stationary, the recall was about fault handling strategy of the engine control module or pcm software in the vehicle.i am really concern because this is a new vehicle from 2018 and is the vehicle utilized for my family on a daily basis and in less than 2 years and it has 2 recalls and one malfunction.i am really worry about the performance of my chrysler pacifica, and i am really concern that one of this days the vehicle left my family on the road.
Bought vehicle on march 5, 2018, on the 2 hr drive home the cars main front center console starts rebooting and resetting over and over, the car then yanks us hard to the right and as i fight the driver assist mode to actually stay on the road, my husband and myself was plenty scared.we got the driver assist disabled, the heat was unable to be turned down, the steering wheel was so hot we had to put on gloves, the seat heat could not be shut down, we were with windows open in the snow, we had no choice. We attempted to restart the car, same functional issue. Contacted dealership following morning, informing them they said get in in right away, we took to local chrysler on may 6th and they found nothing. They didn't believe us either. Happens again immediately the day after being there, again we took it in, they wanted it to continue when we pulled in we were told, i said it keeps taking us off the road. The 3rd time was the same only we almost side swiped another van by the skin of our teeth.lucky we pulled hard and saved ourselves. It has now been at chrysler repair more than 5-6 times same exact problem, their same exact excuses, no fix. Dealership where we purchased suggested we begin lemon law on it. I agree, i don't want to be the crash dummy. Chrysler has been notified online, they were insistent it can be fixed, its been a month, and they have had the car more than us, and they have put 1000 miles on it too, where as we barely got 450 with ride home. I have made first payment and have a rental now, a junkie one! please help us, this car is dangerous, and will cause a serious fatality the way it steers off suddenly. It is a catastrophe waiting to happen. On board computers fail on and off.
Since i leased the vehicle, the screen of the radio don't work properly, the automatic doors sometimes don't work, the automatic doors lock don't work properly either and the transmission do a harsh kick.i have been reporting to chrysler the conditions and malfunctions of the vehicle and they have never fixed, always says that everything is ok.i have to drive and pay a lemon car with no remedy.every time that i drive my car on the highway, the transmission have issues, and also when i drive my car and i need to use the camera to see the back of the street, the screen doesn't work.
The back up camera only works intermittently. Sometimes the screens flickers as if it is shortening out. Other times the screen freezes, displaying the initial scene behind the vehicle for the duration of the vehicle being in reverse. Sometimes the screen is blank with only the guiding lines visible and other times it is completely blank with a statement at the top stating the back up camera is unavailable. This is a major concern for us due to having small children, going to the school, playground, etc. The dealership said they could replace the camera for $400 but the issue seems to be a short in the wiring somewhere. As the camera sometimes works. One of the pictures attached show the camera frozen with a white vehicle on the back up screen. The white vehicle that is displayed is actually in front of the van at the time of the picture. This is a screen shot from a video.
2018 chrysler pacifica. Consumer writes in regards to vehicle stalling. *ldthe consumer stated the battery was dead upon purchase. The dealer replaced it. A week after purchasing the vehicle it would not start. It had power, but the key fob could not be detected. The sliding doors reopened after being closed. The vehicle applies the brakes when reversing or going forward as if to stop a crash. The vehicle jolts/lunges and rolls a little when shifting gears. The engine rattles for a few seconds after the vehicle was shut off. The vehicle stalled/idled and shut down while at a stop sign and in traffic. The dash displayed engine stop start system malfunction.
The first thing i would like to address is the shutdown system eco feature has shutdown out of nowhere. An a indicator light is on dash, along with my check engine light. In addition, when i turn the vehicle on the rpm go sky high for about 45 seconds before it adjust to proper rpms. I also believe there are major electrical issue going on with the vehicle. My power doors, and rear door wonā€™t open and the lights in the minivan flicker when the vehicle starts. I am worried this is my only family means for transportation. I have only had this vehicle for a little over a year.
While car parked, turned car on, car stuck in "run" position, unable to change gears, unable to turn car off.
I was stopped at light going straight and when the light turned green, i pressed on the gas pedal but the van wouldn't move as it had stalled out.the shift knob was stuck on drive which started blinking and the start/stop warning light came on. I turned the vehicle off and tried to restart it but it still failed to move.i tried to restart it a second time and this time it did start to move.extremely inconvenient and unsafe when stuck in the middle of an intersection. Also have had issues with the left passenger rear door continously opening back up after trying to close it.nothing is in the way of the door which i had confirmed multiple times so i'm not sure if something is wrong with the sensor or if it's part of the electrical system failing.
2018 touring l plus towed. Was driving along and started losing all power, systems started to shut down, van was limited in speed and function. By the end all warning systems had failed, power steering was gone, abs was gone, after the battery hit 8.9 volts we lost control of the transmission, the "d" on the display started flashing and the van shut off 15 seconds later.once the van was off i was unable to put it in park or apply the parking brake due to the loss of power.
My car purchased in 2018 from reed jeep chrylser in overland park kansas. In september of 2020, the vehicle was in hybrid/electric mode and stopped running as we were driving down the street. We were driving slowly and able to coast to the right side of the road and were able to safely leave it on a residential street. The car would not start and it was not an issue related to the starter or battery. We had the car towed to the dealership. The problem was reviewed by the engineering team with chrysler and it was found to be a computer electrical hybrid component. Originally, chrysler advised they had no replacement part anywhere in the country. After two weeks, they advised they would be able to get a component from the component manufacturer but that it would take time. The car remained in the service center for at least two additional weeks. They replaced the regular battery and performed recall on other components during this time as well.a little over a month later, the same failure/problem occurred. Fortunately, we were again on a residential street and leave it. A couple of hours later, we were able to start it and get it back to our residence. We tried to charge it using the 240v charger we had but the car would not take any additional charge even though not fully charged. Three days later, we returned the car to the dealership with the same complaint and were told that they could not find any problem with the car. Our overarching concern is safety, as there is no warning as to when the car will shut down.
While i am at a quick stop - stop sign, rotary, light, intersection - my vehicle will shut off without warning, causing me to have to put the car into park, restart, and put the car back into drive before i am able to continue in motion.this causes me to stall for 30 seconds - 1 minute with traffic piling up behind me.
While i was driving down the road, with my children in the car, my power steering suddenly went out. It said, "power steering unavailable" on the dashboard. Thank god there was not a car waiting to turn on the road i turned onto because i probably would have crashed into them. It took all my might to turn the car onto the neighborhood street. Also sometimes the sliding doors to the van pick and choose when they want to open.
Electrical and sensor issues. When my 2018 pacifica is started in the morning i receive a fcw (front crash warning) after driving approximately one half mile and stopping at a stop light near my house. I have the gas saver on and my van will usually shut off. When i stop at the light, the console will flash fcw when no objects are in front or near me as well as two other censors flashing. The van completely shuts down and then flashes "start stop required". I then have to place the vehicle in park, turn it off, restart it, then shift back to drive all while in at an intersection. This has happened at least 12 times and creates a risk of being rear-ended. Since we purchased the van in august 2018, we have had: the uconnect center replaced on september 7 2018, the radio improperly activated or turned off incorrectly completely draining the battery requiring tow and service on april 12 2019, and the fcw was supposedly repaired on may 21 2019. Although it was "fixed" the fcw alert has occurred 3 times since it was returned less than 3 weeks prior.
We were driving home at night and stopped on a red light in an intersection on a highway. When it was 'go' our pacifica 2018 (400 miles on it) did not run. Light ison 'run', dial shift on drive and i did not turn off the car. I stepped on the accelerator again but it just would not run. Other drivers behind me started honking and i signaled them to go around me. So turned to park and turned off the engine. Then turned back on. Still it would not run. For the third time i turned the engine completely off, opened the door. Then closed the door and redid the entire process. This time it worked. Took us about 15 distressing seconds. I'm now scared driving this thing with my family with me. I dont want this to happen again especially on a busy highway. Just the thought of it gives me goosebumps. I called the sales guy first this morning and was told he will schedule appointment with their service. Just surprised me this never happened to our previous cars - toyota, honda and nissan especially such a brand new car! chrysler, if you are reading this, please don't live in fantasyland that your vehicles are ok. Admit it and help owners like us. Otherwise, you have to buyback our vehicle.
In the fall, the entire electrical system failed leaving my car completely inoperable. This happened while driving the vehicle with my kids in the car. Thank goodness we were in a safe neighborhood going at a slow rate of speed.it took over a week to "fix" the problem and was give a whole new "computer".on saturday 3-2 at 10:30 pm, i was driving with my children on the ohio turnpike going 70 mph when then power steering failed. I had to pull off the road. I did not have control of the vehicle due to loss of steering and had to pull the wheel hard to the right to get off the road. Thank goodness, i was in the right lane. If i were in the left lane on the highway, it would have been potentially fatal. Both occurrences could have caused serious injury or have been fatal. We researched the issues and found a nytimes article on these failures. This car has put my family's safety in danger.
When stopped at a stoplight, my car used the stop/start function. When i tried to accelerate, the car stalled and wouldn't let me turn it back on or turn the dial to move it to neutral. It stayed like that for a couple minutes and then i was able to start it, but now i have a light on my dashboard indicating that the stop/start isn't available. I was traveling 500 miles from home on vacation with my family.
Failure of the auxiliary battery operating the auto start/stop system while driving causing the vehicle to stall at a stop.
My 2018 chrysler pacifica keeps stalling while driving. I found a recall from 2017 that matches my car exactly! recall u01. Dealership as well as chrysler, keep telling me that my vehicle year is not affected but my car keeps stalling at intersections! i have almost been hit two times with my child in the car. They have had my vehicle for more than 42 days in the service department and say they cannot recreate the problem in order to fix it. I even have video tape documenting what happens. If i stop at a light, or am driving very slow my vehicle shuts off! an indicator on my dash states to put the vehicle in park and re-start it! this is not safe when you have people behind you ready to go at a green light and you are stalled! i refuse to drive this vehicle on the road and jeopardize my families safety. Please investigate this issue. I am stuck paying a brand new lease payment for a vehicle that i am not able to drive!
The contact owns a 2018 chrysler pacifica. The contact stated while driving 60 mph, the vehicle decelerated and with the 'shift to park" message displayed and several unknown warning lights were illuminated. The contact stated the vehicle stalled in the middle of the road. The contact stated a police officer assisted in pushing the vehicle to the side of the roadway. The vehicle was not drivable. The vehicle was towed the following day to triple a service center and had the vehicle jump started. The vehicle was taken to the local dealer criswell chrysler jeep dodge ram fiat located at 84 bureau dr, gaithersburg, md 20878, (301) 637-4198, where it was diagnosed with needing 12 volt battery to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was informed of the failure. The failure mileage was approximately 53,217.
This complaint is just one of many i've had. Most recently, i've been stalled while waiting at a red light (thankfully) on a city street. I had an error message come on shortly followed by a prompt telling me that start/stop was required. So i had to put the car in park, restart and then car drove. This happened twice in one day and dealer couldn't find anything wrong. Left it has protocol passed all recommended checkpoints and that an engineer has to determine fix.
The engine would not turn, there was no warning sign of check engine for that day and for being a certified pre-used vehicle there should be warranty for electrical and the transmission.
When we shut the sliding door electronicly. It opens back up on its own. It beeps and then opens again.sometimes we shut the door go in a store and the door is open cause it just opens on its own.
We bought the car as a certified used car from a dealership in february, 2019.the car is a 2018, and had 22,000 miles at time of purchase.the car first stalled in late march, 2019.it stalled while at a red light, and cars had to be directed around the car.my child was in the car with me at the time.an error message appeared with something regarding the stability control.since that first time, the car has stalled at a light 2 more times.we are bringing the car back to the dealer for service.when we called to let the dealer know the issue, they said they've never heard of this happening.i find that hard to believe with so many similar complaints.i am very concerned that this is a known issue that is not being addressed.
Van will stall during low speed or idle. Stability/traction control will flash and van will need to be restarted. Has happened multiple times in intersections and once in stop and go highway traffic.
Vehicle came to a stop and then shutdown suddenly. Vehicle would not respond to input and created a potentially dangerous situation and we were stopped in a divided median without power. Display says "fcc service required" and then proceeds to say start/stop required and caused the engine to die. Required putting the vehicle in park, restarting the engine, and then putting back into drive.
Car stalled and began smoking profusely when attempting to accelerate after being stopped at a red light. Car was repaired as per recall (which was known about at the time but we were told it should not have affected our car). Car continued to smell of smoke after transition from electric to gas mode. Dealer was unable to pinpoint why.*dt *dt
The contact owns a 2018 chrysler pacifica. The contact received notification of nhtsa campaign number: 20v334000 (electrical system) however, the part to do the recall repair was not yet available. The vehicle was taken to rairdon's dodge chrysler jeep of kirkland (12828 ne 124th st, kirkland, wa 98034; (877) 606-8196) where it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.*dt
I was at a stop sign. With out any warning my 2018 pacifica shut down. The knob to turn from park to drive or reverse started turnning by itself and then it shut off completely. A couple of seconds later, the van restarted and it said to press the ignition button to start the vehicle. I was at an intersection with the car on drive when the vehicle shut off.
On 05-11-2019 my 2018 (purchased nov. 2018) chrysler pacifica touring l plus van was stationary in my driveway (7,000 miles).vehicle would not start.vehicle began giving erratic dash displays, for example it advised that the car was not in park.it advised that the gear shift need service.despite not ever turning on, the vehicle as clearly having a complete electrical meltdown.the windshield wipers engaged.then none of the buttons on the fob, nor in the car were responding.within a few minutes the entire car died.no electrical response.had it towed to dealership today.waiting to hear on diagnosis.
While stopped at a red light, the auto stop engaged.when taking the foot off the brake to disengage auto stop, the vehicle stalled out in the middle of the road.multiple attempts were made to restart the vehicle.hazard lights were enabled; however, the entire vehicle eventually shut down, including the hazard lights.this vehicle had been driving on the highway and city streets for the previous 20 minutes without any indication of the impending failure.dealership service department initially believes fault lies with the battery, but how did the car get 20 minutes from home on a dead battery???
Purchased vehicle new april 2019. The start/stop system has given a dash message 4 times.the dealer has replaced batteries and the entire drivers door mechanism trying to correct the problem.this is a braunabilty handicapped conversion and it is imperative that the vehicle stop and start as needed. It cannot stop and not start in traffic situations. It also has a sliding door problem that has failed and stranded the handicapped person.third situation is the brakes, the brakes failed, however the computer on the vehicle indicated no problem.the question below asks for a date it happenedthis is ongoing so i am using today's date.
When i shifted into reverse to back out of a parking spot where i'd had the car turned off, the main infotainment screen went completely blue after briefly showing the usual backup camera and 360 view. It was about 23 degrees outside.
The vehicle spontaneously shut off while driving. The vehicle was able to be restarted after coming to a stop
2018 chrysler pacifica stalled while making a turn in an intersection. Dash message said something like put in park and hit stop/start and the d on the shifter was flashing
2018 pacifica with 5450 miles on it.while driving on highway at 60 mph with adaptive cruise control engaged, vehicle sudden appeared to stop running. Vehicle had been operating perfectly normal with no indication of a problem until it started to quickly lose speed and had no response from accelerator pedal.message on dashboard said to place vehicle in park and press start button. I'm not sure if the engine was actually idling or if it had completely stopped running.i did not notice a loss of power steering or brakes.coasted over to shoulder, placed in park and tried to restart.the engine would start, but only idle at about 600 rpm.accelerator pedal had no effect on engine rpm and i could not shift out of park. Shut the vehicle off and restarted it several times with same result over a 3 minute period.then i switched the auto start/stop button into the off(defeat setting) and was immediately able to restart the vehicle, which then operated as normal.since this incident yesterday, the vehicle has operated as normal and has reported no faults through the u-connect application.clear weather with temperature near 100 degrees when this incident occurred. Both keyless remotes for the vehicle were inside the vehicle, mine in my pocket and my wife's in her purse. Before heading out on this trip i had used the remote start function and allowed the vehicle to run in remote start mode until it timed out.then had remote started the vehicle a second time before switching it to normal run mode before leaving the parking lot.this was about 40 minutes before the event happened.it occurred to me that the messages that were displayed on the dash while the vehicle was inoperable were similar, or possibly identical to messages displayed during the remote start function, which is why i thought of switching the auto start/stop button to the defeat position.
My 2018 chrysler pacifica continues to stall while the car is in motion on the street. The last two occurrences happened when the car was moving at 25mph or higher with my foot on the gas pedal. This problem occurred prior to the fca v53 recall being issued, and has persisted even after taking the car in to be fixed under the recall. It seems to happen most often in the first 15 minutes of operating the car, and especially if i have gone above 30 miles an hour and then decelerate (like approaching a light). The car will lurch, shut off, all the indicator lights will come on, and then 'start/stop required' will appear on the dashboard. The car always shuts off while in the "drive" position. Sometimes i am able to remedy the stalling quickly, and sometimes it takes more than three tries. One or more functions of the vehicle is always "unavailable" after this occurs. The sudden stopping has always been terrifying and unexpected. On the last two occasions (within a week of one another), i have come very close to being rear-ended with three babies in the back seat of my car. I have tried reaching out to chrysler customer service to no avail. The reps have stated that i must return the car to the dealership where the v53 recall was performed but that dealership has gone out of business and i am left without a remedy. I am also concerned that chrysler is well aware of this problem persisting even after the recall and has not remedied the situation. I am terrified that a very bad accident will occur due to this problem that chrysler continues to ignore.
On numerous occasionsthe navigationscreen would go black or freeze up. On multiple occasions the uconnect theater would not work. Everytime we took it to the dealership said it was fine and didn't investigate the issue. Recently, we went to the store made several stops at different stores on our last stop the van would not recognize the keys. We couldn't lock or unlock the van. I had to pull out the emergency key to get into the van. Once inside the van didn't recognize the keys. I ended up having to google the issuefor a work around to get home. The entire ride there was a display stating that the key was not in the vehicle. We made on more stop and an left the van running. Ten minutes later it recognized the key and a uconnect starting working again. The van is a 2018 and less than a year old. This is unacceptable for a new vehicle.
I was driving about 45mph, slowed up to a green traffic light, turned right and accelerated.the car lost power for about 5 seconds, then came back on after i had pulled to the side.we brought it in for service, but chrysler could not duplicate or diagnose the issue.then, twice, my wife was stopped at a stop sign or traffic light.she got a green left arrow, accelerated into her turn, and the car lost power, then resumed after about 3-5 seconds each time.after her second occurrence, my wife drove it straight to the dealership, got the service advisor to drive the vehicle with her, he turned right into another dealership, and the car lost power for 3 seconds.again, chrysler was unable to diagnose and repair the problem.
We purchased our 2018 chrysler pacifica in early october 2018 and have since put less than 3,000 miles on the odometer. Today, while driving on a level rural road near our home, a couple of warning lights started flashing out of nowhere: one indicating that blind-spot monitoring was disabled, and another re: electronic stability control. Not long after we started up a hill a half-mile later, the accelerator stopped responding. We were slowing down. Then, the car basically stalled and came to a stop. More warning lights and sounds came on, including a check engine light, and one indicating that we needed to service the transmission. Then on the display above the wheel, a message said that we needed to turn off the engine to engage the parking brake. We called 911 in hopes of having an officer help direct traffic while we waited for a tow, as we were stopped around a curve and at a high risk of getting rear-ended. The car wasn't responding when i attempted to turn the engine off. I wasn't able to shift the car into park, either (the light above each gear flashed when i tried to shift away from drive). Also, the hazard lights wouldn't turn on, and nor would the parking brake (i had to keep my foot on the brake to prevent the car from rolling backward down the hill). As we waited for the tow truck, the lights on the dash continued to flash and the alarms continued on. At some point, i once again tried to turn the car off. It worked. Then, when i turned the car on again, only a check engine light came on. The tow truck driver also had no issue reversing the van up onto the bed of his truck.
Power will be loss including radio frequently. When driving at low speeds such as in traffic the engine will stall and jerk.
New vehicle with 58 miles caught on fire due to a defective electrical control module that drives the front grill vent angle function.the fire consumed the complete front of the vehicle including the ac condensor,lines and bumper.the vehicle was being driven on the highway to a chrysler dealer to perform the two recalls .that was due.*dt *tp
Water entering through front side of marker light and shorting out light and corroding wiring and switch.also, breaking active grille shutter.also shorting out bulb for the marker light.
Radio turns off and reboots itself in the middle of music, movie, navigation, etc.
The van stalls at all different speeds. Losing all control ad having to coast off to the side of the highway because the car has completely lost power. When i am accelerating, the vehicle is jerking around 10-20 mph, almost like a violent jolt. (at times seems like someone is rear ending us) the dealership says that everything is functioning as it should be. This makes me extremely concerned for the safety of my family and my kids. This has happened numerous times. Also the sliding doors open and close on their own. My 6yo was nearly caught in one as it closed.i have video of the car stalled in a parking lot as well.
During driving the van will shut off.this happens intermittently but consistently 1-3 times per week. Most often the vehicle will shut off while at a stop.this happens with both the auto start/stop feature on and off. When releasing the break to resuming driving, the vehicle is off and warning lights on the dash display. "service stabilitrac, abs, etc.it then displays the ignition icon that says depress brake and start vehicle.the vehicle must be placed in park, then restarted.this same event has happened on multiple occasions while driving down the highway at 50 mph.no power steering, brake booster or nothing.chrysler is aware of these issues in the 2018-19 vehicles and we have been dealing with them for 3 months, however they have no resolution proposal and feel it ok to keep this type of liability on the road......not acceptable.
Today, 8/26/2018 as i was driving on the interstate with my newborn and 2 year old son my 2018 chrysler pacifica decided to shut off the entire ac unit and stop the car unexpectedly.we were unable to restart the ac and ended up having to roll down the windows once we restarted the car.this is extremely concerning since it is august in alabama and also puts my entire family's safety at risk.i am currently too afraid to drive my new car in fear that something will happen again.
Car will stall out while it's in drive, but braking. Yesterday it did it as i was turning left in the middle of an intersection. It stalled and turned off the engine flashing'fcw/ lanesense unavailable restart required.' i then will have to shift to park and restart the car. This has happened several times and chrysler has not fixed the issue.
Had a wheel alignment it still pulling to the side .i do think it the control arm lower arm,train axle assembly axle shaft. Radio doesn't work correct or with bluetooth. If i get a call it won't go back to playing the radio or bluetooth. Need to turn off car for awhile and start again! back camera sometimes blackout.
Vehicle suddenly shut off while driving.
I live in new york city and have had my chrysler pacifica phev for just over a year. About 6 months ago, i had (more) electrical problems causing the check engine light to be constantly illuminated. I took it to the dealer and the dealer found that my engine wiring had been chewed presumably by squirrels. They kindly patched up what they could find and sent me on my way. The check engine light came on shortly after that, just before a long vacation. I brought it back to the dealer today and without any pretext, the intake specialist said, as if it were common industry knowledge, that "the wire insulation is soy-based plastic and that's why squirrels like to eat it." if this is the case and the fact is that a manufacturer is producing vehicles that within the industry are known to attract vermin, this must be inspected. I'm driving a car with giant lithium batteries, which if shorted could easily cause fire and death. Please don't let this go unaddressed.
Manufacturer (chrysler) mailed me a legal notice that my vehicle could catch fire and / or explode at anytime whether parked, idling or driving because of a defect in the hybrid battery components (inverter). They told me not to park next to anything or anyone, not to allow moisture of any kind into the vehicle and to not park or store it in any enclosed structure like a garage.they said to wait for a fix for the problem as there was not yet resolution. I responded to them asking for a loaner car or rental and was told no.it has been almost a year and still no chrysler dealership can offer a fix, however they did come out with a 2020 model that was built without the problem.this is a serious safety recall that our government seems to be ignoring.i am left with a lemon i cannot safely store park or drive.i paid 55k for this hybrid, was told i would get 80 mpg when i only get 17 mpg and i have to worry that if moisture gets into these hybrid battery components by vehicle could kill me or others.i live in washington where everything is wet and we have to take ferries..: chrysler doesn't respond to my letters.
While driving approximately 35 mph, control panel stated "vehicle not in park" and then completely shut down.i had to coast into a parking lot.i put the vehicle in park and van restarted immediately.however, when i put the van into d (drive) the car reversed!i immediately braked and then preceded to drive forward.the "vehicle is not in park" has happened approximately 3 other times while driving but the engine never stopped.this is the 2nd time my vehicle has stalled while driving.it looses all power!!!the first time it was in the dealership, they could not detect any issues.it was very similar except the panel stated "vehicle is not in drive".this should not be happening to a brand new car!this is a safety issue and recalls should be placed as i have seen several other vehicles with similar problems.i have 3 small children and luckily they were not with me.
I have just bought a chrysler pacifica 2018 and imvery upset with the purchase. The sliding back doors open again when they are about to close.i have to try several times by pressing the button on the door until it closes.each time i have to do it about six times and it's both doors.it is annoying and should not happen because it can become a danger on the road because they can open themselves while driving
The electronic auto start/stop is not working properly. When at a red light the engine shuts off and the car does not start again when the gas is pushed. We have to put the car in park then restart the engine to proceed. Chrysler told us this morning that it is a known issue and are waiting to see if there is going to be a recall on it.
Since december 2018, we had to replace the battery 3 times since the vehicle shut off while driving on the highway.there was smoke smell coming from the engine.the vehicle was towed and problems corrected, but the engine light has been coming on more than 3 occasions.the gps system has not been working since march 2020, but they are not able to fix the issues.our local dealership says that chrysler has not responded to their multiple requests for the radio replacement.
On august 7, while i was driving on a state highway, around 30 mph, my van suddenly stopped and would not start again. I was stuck in the middle of the road for about 5 minutes while the car made noises and the check engine lights and other dashboard warnings flashed. After a few minutes i was able to restart my car to move it to a safe location. My "micromechanic" engine light reader gave me codes u0401 and u0100, lost communication with ecm/pcm and invalid data received from ecm/pcm-and said the car was unsafe to drive. I had it towed to the dealership. After about a week, the dealership said they rebooted the computer and test drove the car about 15 miles and it was working again. They said it was safe for me to drive and had me pick it up. I had the car back for 10 days. On august 22, i was attempting to leave work. The car was stationary in the parking garage. When i started my car, the same thing happened - it began flashing and beeping. I was unable to turn the car off or move the car. When i pushed the ignition button instead of turning the car off it would re-cycle and begin beeping again.i ran the micromechanic and it gave me the same codes u0100 and u0401 dealing with ecm and pcm. I had to stay with the car 2.5 hours to wait for the tow truck and the entire time it beeped and flashed - i was unable to turn it off. I had it towed back to the same dealership, where it still is currently. Both times this occurred the car was not charged electrically but had gasoline fuel.
My car is 3-4 months old. Around 7k in miles on it.this afternoon car did not started, start button was showing as run created a kind of chaos in terms seems the like car is ready to run showing all run signals but was not running, happened in a parking lot so i was confused what state should i leave the car in as not able able to shut down the car & dont know whether it will start running by himself, switched on the parking breaks just to make sure it does just start running & ruins someones car, it was kind of scary.more scary things happened when the towing truck guys showed up to drive the car to dealer.he was trying to figure out where is the button to put the car in neutral, called dealership no one knew, looked at a video where it showed there is a small box under steering which has a ribbon to pull to move the car to neutral mode. When the towing driver opened that space there was no ribbon.these are part of safety issues with the car, tis time it happened in a parking lot if it would have happened on the live road this would have been disastrous.
Start/stop indicator comes on and van will some times just shut off while driving or while stationary. Dealerships have replaced the batteries main and ess battery 4 times in 3 years and problem continues to persist. Dates of occurrence, (stationary) march 9, 2018 (came off the lot with two dead batteries), (stationary) another time date unknown, (moving city streets & stationary) december 5-12, 2019, and (both moving highway & city street & stationary) september 7-15, 2020. (incident information below is of one of the many incidents. No crashes every, the times it stopped while driving on city streets, i was able to move over or get it started again before an incident occurred. All event where under 50 mph, and between 0 miles and 36550 miles on the vehicle.
The car was bought brand new in october of 2018.towards the end of december, the car stopped working.luckily, we were at home when this happened, but basically, the car would not start despite various attempts.we brought it into the dealership and it has since been "worked on" for the past month, but still to get a diagnosis......
While stopped at a traffic light in our town the van shut off and the electrical system starting sending me messages on the dashboard that the lane sense was not operating.i had my foot on the brake and tried several times to move the gear selector to park but it was locked in place.the ignition said it was in the run position which indicates the car should be running but it was not.the brake pedal was firm too, as it would be when the car is off.finally after several attempts i was able to move the gear knob to park and then restart the car.i could have easily been rear ended, this was very scary and unacceptable on chrysler's part.
The contact owns a 2018 chrysler pacifica. While driving 5 mph and making a left turn, the vehicle stalled. The contact was able to restart the vehicle after several attempts. The vehicle was taken to phillips chrysler jeep dodge ram (located at 3440 s pine ave, ocala, fl 34471, (352) 732-7577) to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 7,000.*consumer stated vehicle lost power as entering intersection. I am not sure it stalled, i think more likely lost accelerator control, as i did not see any warning lights. It was a down hill "coast" to stop about 300 yards so not clear if vehicle was "coasting" or driving at idle speed. Putting into park, pushing engine button to stop and start solved the problem. Updated 11/1/18
The vehicle stalls and has trouble starting at times, the steering pulls and caused 1 accident and almost caused 2 more accidents, sliding door doesn't open with key fob or push button in vehicle at times. Brought to dealer 2 times for issues to date. There r recalls for these issues but not for my specific van. It's affecting more than th one listed for recalls
The contact owns a 2018 chrysler pacifica. The contact stated that while driving at 30 mph, the vehicle stalled without warning. The contact restarted the vehicle and resumed normal driving. The contact then received notification of nhtsa campaign number: 19v348000 (electrical system) and the vehicle was taken to tom ahl chrysler, dodge, jeep, ram located at (2525 allentown rd lima, oh 45805) for the recall repair. The vehicle was repaired however, the failure occurred. The vehicle was then taken to liberty chrysler jeep dodge ram located at (12895 worthington rd, pataskala, oh 43062), where a software update was performed. The vehicle was also taken to byers chrysler jeep dodge ram located at (465 s hamilton rd, columbus, oh 43213) but not repaired. The failure mileage was approximately 25,000. The vin was not available.consumer has tried to get it repair several times.
My van's radio will randomly play a high-pitched tone and will not stop until the car is turned off.it is very distracting while driving and has happened randomly over a dozen times.nothing seems to turn it off.i took a video and shared it with the dealer but chrysler will not repair/replace the radio.unfortunately, the radio controls almost everything in the car.
While just driving down the highway a constant alert beeping & 'brake now' is flashed on the dashboard! scares you to death.and when you do brake as it says that could cause rear end accident. This has happened 3times! when van is started the 2 back sliding doors and the back hatch all open up without any buttons being touched.
We have a 2018 pacifica that we bought new a year ago.our van currently has 8,000 miles on it. My wife received a warning about a battery fault while she was taking our kids to school.the van then shut off in morning rush hour while she was driving at around 40 mph.the vehicle lost all power and ability to safely steer and brake with the electric assist.she was able to slowly get the van to a stop on a side street.the van is at the dealer now and they have no idea what is wrong with it.i was told the battery appears to be totally flat, but if it was just a simple battery replacement, we would have had our van back by now.
Van will randomly not start after just being driven. Dash board lights up and engine clicks but will not turn over. Several messages come up for service. (see pictures attached.) has happened once before about 2 weeks ago and there's no explanation as to why it started back up after about an hour of problem solving. Battery was fine. Headlights, horn, inside lights and radio all worked fine. When clicking on parking brake button, the lights flash on the dash and can hear clicks but won't turn on the brake.
The contact owns a 2018 chrysler pacifica. While driving 65 mph, the steering seized and the power steering assist warning indicator illuminated. The contact managed to veer into a parking lot. Once the vehicle was turned off and restarted, it resumed normal operation. The following day, the vehicle was towed to arrigo dodge chrysler jeep ram sawgrass (5901 madison ave, tamarac, fl 33321, (954) 515-5800) where it was diagnosed that the steering module needed to be replaced. The vehicle was repaired; however, the engine stalled and the engine and emergency brake warning indicators illuminated. The contact referenced nhtsa campaign number: 19v348000 (electrical system). The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 11,127.
Very frequently the utheater application will not work after shutting van off and restarting. We have gone through 1 battery a year even though it is supposed to have a 5 year life. After stopping at a red light the auto start/stop causes the van to die. I had to completely restart the van. Out of nowhere driving home doing about 50 mph it flashed a low battery alert then died within 2 minutes while driving. Thank god i was only a block from home and it was downhill. My van just had the battery replaced again and again won't start. This battery is 2 weeks old. I had turned off the auto start/stop as directed by my dealership and it continues to drain batteries. After doing research i found about 100 cases with the same issues. If i would have still be on the highway when it died i could have been hit. This has happened about a dozen or more times in the year and a half we have had the van. The first time the battery died was less than 2 months after purchasing the van. New battery was put in at request at purchase. Died after going maybe 20 miles an hour.
The contact owns a 2018 chrysler pacifica. While driving 65 mph, the vehicle lost power. In addition, the power steering failed and the steering wheel was difficult to turn. Also, the emergency flashers were inoperable, the temperature gauge increased to high, and the vehicle failed to engage into gear. There were no warning indicators illuminated. The vehicle was towed to landmark chrysler dodge ram of atlanta (5745 peachtree industrial blvd, chamblee, ga 30341, (678) 825-3200)where it was diagnosed that two batteries failed and needed to be replaced. The vehicle was repaired; however, the contact had concerns about the safety of the vehicle. The contact called 911 for assistance during the failure. The manufacturer was contacted and provided case number: 57793693. The failure mileage was approximately 10,000.
Several times, while driving 20-30mph as well as when stopped at a red light or a stop sign, the car has lost power steering (steering wheel locks, brake seems to lock in place), unable to accelerate or decelerate, dashboard flashes some message along the lines of "stop/start required" or "shift to p then desired gear", but even when attempting to shut off the car and restart, sometimes this does not even work. At times it has taken 2-3 minutes to even get the car to shut off completely in order to try to turn it back on (as if the car is completely frozen). This has happened on side streets, as well as at a stop sign and a red light on a busy road, which left me blocking traffic for several minutes, unable to operate my vehicle. This has happened at least 5-6 times in the last year, most recently twice in the last week.
The contact owns a 2018 chrysler pacifica. The contact stated while driving 70 mph, the vehicle independently accelerated to 76 mph. The contact stated after turning off cruise-control the vehicle resumed normal operation. The contact stated no warning light was illuminated. The contact stated that the failure was related to nhtsa campaign number: 18v332000 (electrical system, vehicle speed control). The contact stated an unknown dealer was contacted to schedule an appointment for the repairs. The vehicle had not been diagnosed nor repaired as of yet. The manufacturer had been informed of failure and referred the contact to nhtsa. The failure mileage was approximately 27,200.
26 june 2018, i leased the 2018 chrysler pacifica with the s appearance package vin: [xxx] from ourisman chrysler jeep dodge ram of alexandria, 5900 richmond hwy, alexandria, va 22303. First complaint: on thursday, june 28th at 8:51am i reached out to [xxx] explaining to him the console was shorting out and at one point it had completely shut-off. . he instructed me to bring it back in and have it replaced so that chrysler would have a record of the issue.-- this issue happened within days of purchase.second complaint: on monday, oct 1, 2018 the same 2018 chrysler pacifica with the s appearance package stalled, then shut off while driving home from real estate class (6 months pregnant).suddenly for no reason, without warning the vehicle lost all electricity (including power steering, engine, interior and exterior light.) right after flashing the following error: ?service electrical stability control, park brake unavailable, battery light, enter auto theft code, stop safely vehicle will shut off soon and other numerous errors.as the van slowed to a crawl, and passing vehicles drove by nervously trying to avoid hitting me, i edged off into a school parking lot. My vehicle was towed to ourisman chrysler of bowie md, 2406 crain hwy, bowie mdthird complaint: on sunday, dec 8, 2019 the same 2018 chrysler pacifica with the s appearance package stalled then shut off on my husband,again, suddenly for no reason, without warning the vehicle lost all electricity (including power steering, engine, interior and exterior light.) right after flashing the following error: ?service electrical stability control, park brake unavailable, battery light, enter auto theft code, stop safely vehicle will shut off soon and other numerous errors. Fortunately, my husband was able to coast it into the garage as it shut off, never to start again.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Going down a highway at 70 mph the service electronic throttle warning light came on and vehicle lost all power.system came back about 10 seconds later. The secondtime, about 5 hours later the vehicle spontaneously shut off while driving on the highway.i coasted to an exit pulled off the highway into a parking lot and shut off engine.i was able to restart engine at that time and brought it to the dealer where they found nothing wrong,they were unable to replicate the problem after 4 days.additionally the stop start warning light continues to come on.milage of the vehicle is 3900 miles and is 3 months old
Multiple times while stationary when starting the car, the push button starter will fail to start the engine.upon second attempt to start the car the starter has a prolonged series of cranks and finally starts.the concern is this has happened multiple times after just purchasing the car.this could be a safety issue if it happens while driving, and engine shuts off, or could strand us without the the ability to start the car.
A safety recall was issued in the spring of 2020. I've tried for several months to get a dealer to inspect and/or repair the vehicle and they have not done so. I have been told numerous times that parts are on backorder. No one will even inspect the vehicle. In the meantime, i've been instructed to park my vehicle outside so that it doesn't burn my house down. It should not take a year to inspect and repair a known safety issue
The contact owns a 2018 chrysler pacifica. When the vehicle accelerated, the contact heard an abnormal noise and a warning appeared, indicating to place the vehicle in park to restart the vehicle. The vehicle lost power when the failure occurred. The vehicle was able to restart and was taken to hanlees chrysler dodge jeep ram (4318 chiles rd, davis, ca 95618, (530) 757-3770). The dealer test drove the vehicle, but was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.
The contact owns a 2018 chrysler pacifica. When the vehicle was purchased, it was modified with a side entry ramp; however, the automatic sliding door and ramp malfunctioned several times and failed to open. During the recent failure, the door failed to open and fell off. The door fell off twice and was damaged. Mobilityworks 2(727 st johns bluff rd s, jacksonville, fl 32246) stated that the contact was responsible for the damage and wanted to charge the contact for the repairs. The manufacturer of the sliding door (braun ability) checked with their chain of command and informed the contact that they would not cover the repairs. The vehicle was also taken to jacksonville chrysler dodge jeep ram arlington (11101 nurseryfields dr, jacksonville, fl 32256, (904) 493-0000) and they reprogrammed the vehicle software. The failure mileage was9,747.
The contact owns a 2018 chrysler pacifica. While the vehicle was parked and turned off in the driveway on a slight slope, the contact remotely opened the front passenger door and rested her right hand on the door. While retrieving something from the back of the front passenger seat, the front passenger door closed and latched onto the contact's hand without warning. The contact struggled with the help of a neighbor to release the door latch and free her hand. The dealer was not called. The manufacturer was not made aware of the failure. The contact was not injured. The failure was not diagnosed or repaired. The failure mileage was approximately 14,000.
On sunday january 13th while getting off highway lost power steering while taking exit. Due to lack of power steering van went off the road up an embankment and damaged vehicle. I called chrysler on 1/14/2019 and reported issue. Claim #57836097. I was told that someone from incident reporting team would be contacting me within 4-5 days. I have since called them again on 1/22/2019 and again today 1/28/2019. I have no choice but to drive vehicle because i am a 100% disabled veteran and in a powerchair. The van is customized for my powerchair and my only means of transportation. The power steering keeps going out intermittently and now other electrical issues are occuring now as well. The passenger side window comes down on its own, traction control light on dash goes on and off, stability warning flashes on dash and of course power steering light comes on and says service. Prior to the incident on the highway off ramp the steering went out for a few seconds. I brought it to bonneville dealer in manchester nh and they told me it was just a fluke. Obviously it was not a fluke and my van is now damaged. Drivers side sliding door does not close right and is bent upwards and not sure what else may be damaged. Waiting on chrysler for next step.
Multiple engine stalls when slowing to turn or stop, at least 9 times. The engine dies, you have to come to a complete stop to be able to restart the engine.this has happened while turning, while coming to a stop sign or stop light and just while slowing down.one instance ofthe brakes and steering locking up as i tried to stop at a red light.i was not able to stop and ran through the red light.i had no steering or brakes.when i did come to a stop, i tried to back up to get out of the middle the road and the gear shift was also locked up.the van has a been in for service 5 times and 49 days so far and currently has been at the dealership service department since june 11.took van in 6/5/2019 to comply with recall v53 and on 6/11/2019 the engine stalled again.i have documents i wanted to upload but they exceeded the 5mb limit. Also in the "affected parts" section i wanted to select "brakes" in addition to the steering, engine and electrical but i was not able to add another selection.
Within 2 months of buying the vehicle, the minivan stalled and died on a highway (i-80). Luckily it was early morning (6 am) and there wasn't anyone behind me or next to me. So was able to maneuver to the right shoulder. Car was towed to local dealership. Problem was supposedly fixed, but not assurance from chrysler. Did i get a lemon? are there others who have had similar issues with this minivan?
While driving on a highway during pouring rain, with wipers on high and head lights on, dash and touch screen went off/black for up to 15 minutes then turned back on again. This occurred three times while driving. I was unable to pull over on the thruway and was unable to assess if my head lights were affected as well. We had been driving about an hour when this occurred. The car had been charged fully before beginning our travels that day.
While car parked, turned on car, car stuck in "run" position, unable to change gears, unable to turn car off.
The car 12v battery drains completely, rendering the vehicle immobile and completely non functional. There has been an electrical burning smell once the car is jump started and driving. I fear there is some kind of short or electrical discharge somewhere that could render the vehicle inoperable or start a fire at my home or while the car is being used. This vehicle has been at the dealer for 7 weeks and they have not found the problem. I have been told that the car has been connected to a computer system that is being "looked into" remotely by chrysler. They have replaced the battery and the charging management system at my expense.the problems started when the car had 38000 miles and began with the "radio" which controls many other functions of the car constantly rebooting and having corrupted firmware which i was told cannot be fixed, only replaced. I have since been told this unit cannot be ordered at this time.
While car parked, turn car on, car stuck in "run" position, unable to change gears, unable to turn car off. (has occurred more than three dates/times).
While stopped at a stop sign the vehicle's auto stop/start function disabled the engine as normal. When i lifted my foot off the brake to engage engine the car stalled and "service auto start/stop" displayed on screen. Then the screen indicated to put the vehicle in park. After i put the vehicle in park i restarted the vehicle and operated normally. Vehicle was purchased new and has 1,200 miles on it. I will be taking the vehicle to my dealer for assessment.
This happened on two occasions. I came to a complete stop, and the auto start stop shut the engine off like it's supposed to. However, when this happened a bunch of warnings came across my dash, saying certain safety features were disabled and the car wouldn't respond to the gas pedal. I had to put the car into park and restart my car. I took it to the dealer and they couldn't find anything wrong. It happened again after having it back for three days, and they said there was an 'update' for it. However when i picked up my car they didn't give me any paperwork to sign.
Was traveling at highway speeds until road construction slowed everything down to stop-and-go.after about 10 minutes of this, we were about to go again and the car just stopped.nothing was working.called chrysler dealership in st louis where we leased the car.they told us there was a way to release the car so we could push it off the highway.didn't work.finally had car towed to chrysler dealership in springfield, il.when we got back to st louis, found a safety recall letter: v53/nhtsa19v-348.am enclosing repair sheets.
The unpredictable nature of intermittent electronic start/stop operation creates uncertainty for the driver, and distracts attention conducive to causing a crash. Documentation implies that operation for a few miles may be necessary to re-charge sufficiently for ess.however, over time ( 6-9 months according to my detailed maintenance log), the alternator's capacity to re-charge lagssuch that ess ceases to function altogether.3.when operating properly, there is a slight pause between taking one's foot off the brake and engine restart.this pause is mildly annoying, but the driver can become accustomed to it, if the operation is continuously reliable.when it is not reliable, the driver tends to pause even when the engine has not stopped.the driver can then be embarrassed, and 'jack-rabbit' unnecessarily. Alternatively, if the ess has unexpectedly resumed functionality, the driver may accelerate prematurely which causes a significant jerk once the ess kicks in.eventually, the operator will be driving erratically, constantly distracted by the uncertainty.neither dealerships, nor mechanics have offered a long-term solution.thus far they are only replacing or re-charging the batteries.5.i have progressed through three discharge and replace/recharge cycles in a new vehicle in just 17 months and 15,000 miles.i was able to extract from my dealership's general manager that the entire inventory of batteries on which they are required to depend is inferior; and said chrysler might be 'going back to interstate batteries'. For me, this erratic operation has become a safety issue.i am interested to know nhsta's position.
Power steering goes out while drivingin service for second time with only 800 miles on itpassenger front window rolls down while driving by its selfpassenger auto side door would open one dayvehicle shut off and came to a complete stop in a parking lot with no notice or reason.
Vehicle randomly loses power driving down the road.transmission jerks and sometimes shifts to park while moving.
The contact owns a 2018 chrysler pacifica. While the contact's spouse was driving 45-50 mph, the vehicle stalled without warning and an audible chime was heard. The contact quickly snatched the steering wheel out of his spouse's hands and guided the vehicle to the side of the road. The contact stated that the vehicle was involved in a minor crash with a curb in a construction zone. There were no injuries and a police report was not filed. The vehicle sustained minor damage to the underside of the bumper and fog lights. The contact was able to restart the vehicle and took it to mcinerney's woodhaven chrysler jeep (located at 23940 allen rd, woodhaven, mi 48183, (734) 362-3100). The dealer diagnosed that there was a loose wire under the dashboard. The vehicle was repaired. The mechanic was also unable to retrieve a fault code. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
While driving on a freeway, the engine started losing power and would not react to the gas pedal. In addition, the gear shift would not change when i tried to change it from drive to neutral. The car would purposely be slowed down by the engine as it was stuck in drive position. The created a dangerous situation as it was difficult to control car to move it into the emergency lane. After pulling over, smoke started coming out of the engine and vents. I was then unable to turn off the engine as the power button would not react when pressed. Per the dealership, the catalytic converters was clogged and overheated so needed to be replaced as well as the oxygen sensor. This should not have needed to be repaired in a car that is only 1.5 years old and created a very dangerous situation on the freeway.
We are travelling on the freeway and suddenly the electronic stability control kept on flashing. This just happened two days ago and until now we have this message in the car. Also about a year ago we are driving on the freeway and suddenly the car stopped and could not start. This problem kept on happening.
While car parked, turned car on, car stuck in "run" position, unable to change gears, unable to turn car off.
Sliding door shuts, beeps and reopens.we have to hit the button 3-5 times before it shuts.back up camera flashes blue and does not work.aux battery keeps going dead and the auto start stop quits working.i just had to spend 1000 to fix all the issues.after seeing other comments this seems to be quite a problem with a lot of these vans.
Battery failure of both batteries with any advanced warning via icon in the dashboard.i was on an exit ramp off a bust parkway with husband, daughter, and 2 granddaughters in the car.my husband and i are seniors.dead car. Hazards didn't even work.kids climbed over the seats to get out the front door.sliding doors didn't work.scary occurrence.could have been far worse if i was going 60mph on the parkway.car was ultimately towed to the dealer. They told me i neede to get new batteries every 2 to two and a half years.that's a short life for a battery.chrysler must use junky batteries.
Chrysler pacifica 2018problems to startstart button turns on after powering van some times and takes a few seconds and brake light turn offso the van wont switch gears all hazard lights stay on i have replaced the two batterys two times and doesnt help wth in the last year in a halfvery concern worry have small children
I have had several instances of my car accelerating forward while driving through city traffic. It almost feels like the vehicle is not properly changing gears or the start stop feature is making the vehicle stop and then start by jumping forward. It is a terrifying feeling when you feel like you do not have control of the car for a half second when it does this. Unfortunately it is an intermittent issue and i cannot replicate it on command.
Problem occurs at slow speeds or when stopped.the car completely shuts off.then we have to quickly switch into park, restart, then switch into drive.this has happened at least 8 times while driving. It is extremely dangerous. Chrysler said to turn of front collision warning collision until they have a solution.since that temp fix, the car fail 2 more times on 3/6/19. Once while making a left turn it died before the turn was completed, and once more coming out of a parking lot turning onto a main road.this is extremely dangerous and needs to be rectified immediately before someone has a crash. The car just shuts off. The car is only a few months old and it has happened several times.
This morning my 2018 hybrid limited was dead.i purchased it new three weeks ago. It had been plugged in overnight using the 110 charger that came with the van. It would not start, and briefly flashed some kind of service needed warning on the screen. Then the screen turned off and the vehicle repeatedly made a clicking sound. The van was completely unresponsive. I noticed the windshield wipers were ever so slowly in motion back and forth. I checked the switch but the wiper was set to the 'off' position. None of the wiper controls would change the setting. The dealership set me up with a number for chrysler tow. I was on the phone about 20ft away when suddenly the van started rolling backward down the driveway and into the street! i ran over and checked it and still everything was unresponsive, the wipers no longer moving however the parking brake button, and shifter buttons, and overhead lights were flashing.we had the van towed to the dealership.they said the battery was bad and replaced it.below is a post about my experience with more information and videos:https://www.pacificaforums.com/forum/433-2017-chrysler-pacifica-phev-hybrid-general-discussion/41697-battery-dies-pacifica-hybrid-rolls-out-driveway-into-street.htmlalso here is video taken immediately after it rolled.note the interior lights actively flashing including the parking brake indicator as well as the digital shifter knob lights.https://youtu.be/6_ly7blnjnshttps://youtu.be/jfcp0idbfqialso, after researching online i found someone else who also had the brakes disengage with 12v battery issue..her experience can be found here (see post #3): https://www.pacificaforums.com/forum/433-2017-chrysler-pacifica-phev-hybrid-general-discussion/40261-brand-new-hybrid-completely-died.htmlchrysler needs to address this serious and dangerous issue!
Car started and the shifting knob got stuck in nuetral this isn't the the first time this has happened . No mater what i tried it wouldn't budge had to the dealer twice about it they said they needed to order a part. They are in northeast ohio rightnow i am 200 miles from home on a sunday . And hope a local dealer has the part this van has been a disappointment to say the least.
The power steering is going in and out, both with warning light and loss of power steering. This has happened at various speeds and conditions and is very dangerous, not only when steering goes out, but with the suddenness of it coming back on. It can do it several times in just a few minutes of driving and worries me about transporting my children, but this is our only vehicle.
Touch screen is not turning on. I have started my vehicle a few different times hoping will come back on, but no luck. Unable to get to any of the functions including backup came does not come on with is a safety issue in accordance, "the u.s. National highway traffic safety administration announced that it would require all automobiles sold in the united states built beginning in may 2018 to include backup cameras." unable to use any of the climate controls, heated seats or vented seats, radio, uconnect etc.. All features unable to use do to black screen. This vehicle has been to the dealership multiple times with multiple screen swaps and continues to happen. I was told by the dealership humidity causes the screen to go black or not work. I addition,i have notified the dealership when changing out the screen please change all wiring harness. I do not know if this was ever completed or not. There is a short somewhere and without back up cam working it is a major safety issue. I will be driving and the screen will go blank. This has been on going for over a year since 2019
2 days after purchasing car, the check engine light came on. I asked service folks at dealership if i can bring it in. They said bring it in the next day. Later that day, my wife drove to store. She was in for 15 minutes. When she came back to car in parking lot and started the car the monitor said something about car being put in "park" and then had electric failure after a strange noise. Worried that power failure could happen while car is in motion. Dealer would not replace car unless we gave all 10s on survey, which we refuse to do.dealership service said car had complete electric failure. Was told this was the first time they have encountered this problem. Service person also said they were aware of defects in pacificas. I asked how come they sold cars with known defects dealership stated they have lots of cars and many have defects.
My van on multiple occassion has stalled in the middle of city intersections. While driving my car will have an electrical meltdown. All different warning messages will appear on dash, warning dings will go off, my wipers will go on without me turning them on, when i push the gas it will not drive. On one occasion the car accelerated without pressing the gas or if the gas was pressed it would accelerate more than the pedal was being pressed. All my buttons on my dash including a/c, auto start, back up camera/sensors will not respond. Its as though my car just dies. This occurrence has no common scenario that brings on the malfunction. I 've had times when it malfunctioned weeks apart and this last occurrence it was a year in between occurrences. I was told on a chrysler forum to check my pcm. My batteries have been tested and passed. I currently do not have my aux battery installed as i do not want/like my autostart feature. This accident occurred all 5 times with my aux battery installed. My dealership said "too many electrical parts to check" and "we cant duplicate the problem/get error code to diagnose so take the van back till it happens again and call us while its happening and drive it in". First its unsafe and unpredictable. I have tried getting this fixed and they can't even/wont fix it or buy it back. No lemon law as i am second owner, not purchased new and the problems started happening at 34000 miles right before warranty expired. This vehicle is unsafe and chrysler won't fix it/don't know how. No remedy after 2 years and 6/7 shop visits. I have opened a case with fca twice and they threatened me to pick up vehicle or they would charge me for the rental i had. Others have experienced this. Look at chrysler pacifica and voyager van on facebook.
When completing a stop at traffic lights, the vehicle start/stop system shuts off the engine and without warning it has not restarted automatically leaving us expecting to take off and having to put the vehicle back in park while in traffic and then restart the engine and move gear selector back to the drive position. I've nearly been rear-ended due to this several times. I have counted 7 times this malfunction has happened. When checking the vehicle for any dtc's there have never been any.
Stop and start system fails with an error saying that the feature is unavailable because the battery is being charged. The battery is not fully charged ever.
This happened the day after we purchased the 2018 hybrid pacifica limited.while driving the van started to stall out (wouldnā€™t go when pushing gas) and said shift to p(park) to start. Pulled over turned off the van and restarted it, that didnā€™t fix the problem. Restarted again and it went back to normal but the check engine light is on. Also the battery is dying extremely fast. Within 5 miles itā€™ll go from 40% to 0%.
Intermittent stopping of rear ac/heating unit.
Purchased van new in august from dulles motors in leesburgh va.at 200 miles, car started in my driveway, but then immediately stalled.van towed to dealership.dealer was able to start car with no problem, so i was asked to come get it. A few days later, fca announces recall u87 for pcm problem.due to a defective voltage regulator chip, this van, plus other cars in chrysler's lineup,stall after starting, and/or stall while driving.as i write this on 9/28/2018, recall is not live yet.van continued to experience stalling after starting on initial startup in morning.a few days ago, car shut down while driving 30 mph in traffic.i made my way to shoulder of road.i captured thefollowing on my cell phone video: warning lights on dash blinking. Fuel gauge cycles from from empty to full.odometer flashes "no bus." can't restart car. I released hood latch to look under hood and car cleared itself, and i was able to restart it.same problem appeared two more times while driving at low speeds.each time, releasing hood latch clears problem.i suspect the little voltage spike created by releasing latch somehow affects voltage regulator in that pcm in a positive way.taking car to dealer and requesting new pcm, knowing it is a possibly defective one.can not wait for recall.
At approximately 130 miles, the electronic control module failed resulting in erratic acceleration and loss of vehicle control.the engine would violently go from 0 to 2000 rpms while driving.
The van was running and i was stopped in the middle of an intersection, waiting to turn left. A warning message popped up on the dash--something about the start/stop system. I released my foot from the brake so as to continue through the intersection. Interior and exterior lights remained on however the vehicle would not move. I could not turn the shift knob out of drive, even after several attempts. Depressing the gas pedal has no effect. At some point i may have pressed the brake and then turned the shift knob back to park. I was then able to restart the vehicle and get out of the intersection. I was able to drive home after but the experience was dangerous and frightening.
Driving 50 mph and engine stopped."d" was flashing stating it wasn't in drive.all power lost.i was able to turn on a side street and put it in park.took multiple times to restart the van.i was able to drive home without any other episodes.two weeks ago, while driving at night, the interior lights dimmed all of a sudden.this occurred two times.the dealership did not detect any problems with the light dimming.i'm not sure if they are related but i am terrified to drive the car with my 3 young children.
While approaching a traffic light the car came to a stop and completely shut down. I had to turn shifter of the car from drive to park and then restart the car. This is the 4th time this has happened. Scary time as the first time it happened i was making a legal k turn and the car shut off as i stopped the car before putting the car in reverse. I was t'd in the middle of the road. The first time occurred was 11/23/18 then again 12/18/018, again 12/21/18 and today 1/3/2018
Purchased 2018 chrysler pacifica limited in march 2019.within 2 weeks, two electrical recalls and failure of safety locks and autistic 3yr locked in car.turned car on with ac to cool, took daughter out and put in carseat, closed door and driver door locked.had spare in house.serviced at dealership and told all fine.three weeks later, sunroof would not close, and daughter locked in car again for over 30 minutes.grandmother had to bring spare key to publix.service once again said all was fine. Safety locks, we were told, would not lock if key was in car which it was.serious safety issue for my daughter and there has been times engine shut down. *as
Road vibration causes the speedometer gauge to rotate in the dash so the correct speed is not displayed. It has turned so far that the needle is now stuck on 40 mph. This also prevents you from seeing the dash indicator lights.
The contact owns a 2018 chrysler pacifica. The contact stated that the vehicle's horn did not work. An independent mechanic stated that the horn was built without a fuse and that one needed to be installed. While driving at an unknown speed, the vehicle lost power without warning. The vehicle was taken to dadeland chrysler dodge (16501 s dixie hwy, miami, fl 33157), but was not diagnosed or repaired. The manufacturer was informed and assigned a technician. The failure was escalated to a higher office of the dealer. The failure mileage was 18,600. ...*dt2nd incident: dec. 11: total electrical failure while parked in garage at home. Car was towed to dadeland dodge wherethe auxiliary battery was replaced.3rd incident: dec.19: total electrical failure while parked in garage at home. Vehicle was towed again to dadelandchryler. After much research they replaced the body coltrol module. The car was returned to me on jan. 4, 2019the car seems to be working well now. *dt
The contact owns a 2018 chrysler pacifica. The contact stated that the electronic stability control warning indicator illuminated. The dealer (eastchester chrysler jeep dodge ram, 4007 boston rd, bronx, ny 10466, (718) 547-5500) was unable to determine a failure cause or a remedy. The manufacturer was notified of the failure and had no specific solution other than to trade the vehicle in for the same vehicle, which was not a repair remedy according to the contact. The vin and failure mileage were not available.
While car parked, turned car on, car stuck in "run" position, unable to change gears, unable to turn car off.
My vehicle has been in for service at least 4 times for the stalling issue.i am either driving at 24mph or less and it just shuts off. Off. Sometimes im sitting at a light and it shuts off. I have almost been rear-ended 3 times. Police have had to direct traffic aroud me twice. My children are scared to ride in it. The media does not always work. A usb plug doesnt work the one used for car play. The rear sensors do not always work. This van is currently sitting in my garage. Useless to me. I am not putting my kids at risk any longer.
The first incident occurred when i was in a parking lot. I got into my car and when i went to press the brake and push to start, my brake was locked and my computer started flashing service electronic stability control, park brake unavailable, enter auto-theft code and other numerous error messages. I had to have my car towed to the closest service and they didn't find anything wrong. Yesterday i was in traffic at a stop light and my car dinged, the check engine light came on, and my car said to put it in park and restart (this happened twice at the same light) then the error messages starting flashing (service air bag, service electronic stability control, blind spot alert unavailable, etc) today when i went to start my car the engine did not come on and the same error messages starting flashing as well as the check engine. This became an entirely new concern when this started happening while i'm driving. I have two small children in the car, and i'm pregnant. I just don't feel safe driving and this is our main vehicle, so we don't have much of a choice.
My van on multiple occassion has stalled in the middle of city intersections. While driving my car will have an electrical meltdown. All different warning messages will appear on dash, warning dings will go off, my wipers will go on without me turning them on, when i push the gas it will not drive. On one occasion the car accelerated without pressing the gas or if the gas was pressed it would accelerate more than the pedal was being pressed. All my buttons on my dash including a/c, auto start, back up camera/sensors will not respond. Its as though my car just dies. This occurrence has no common scenario that brings on the malfunction. I 've had times when it malfunctioned weeks apart and this last occurrence it was a year in between occurrences. I was told on a chrysler forum to check my pcm. My batteries have been tested and passed. I currently do not have my aux battery installed as i do not want/like my autostart feature. This accident occurred all 5 times with my aux battery installed. My dealership said "too many electrical parts to check" and "we cant duplicate the problem/get error code to diagnose so take the van back till it happens again and call us while its happening and drive it in". First its unsafe and unpredictable. I have tried getting this fixed and they can't even/wont fix it or buy it back. No lemon law as i am second owner, not purchased new and the problems started happening at 34000 miles right before warranty expired. This vehicle is unsafe and chrysler won't fix it/don't know how. No remedy after 2 years and 6/7 shop visits. I have opened a case with fca twice and they threatened me to pick up vehicle or they would charge me for the rental i had. Others have experienced this. Look at chrysler pacifica and voyager van on facebook.
My 2018 chrysler pacifica car stopped while i was driving. I had slowed down to make a left turn and it shut itself off. It quickly flashed a message about stability control and then showed stop, start, restart required. The car was still in drive. When i tried pressing the brake it was very hard and wouldn't move. I put the car in park and tried shutting it off and restarting it, but couldn't. I had a line of cars behind me, including a school bus and put my hazards on. I'm not sure how many tries it took, but i was finally able to get it to start and drive home. I have since driven the car without incident but i am very nervous that it will happen again. It seems like a huge safety risk.
Van will randomly not start after just being driven. Dash board lights up and engine clicks but will not turn over. Several messages come up for service. (see pictures attached.) has happened once before about 2 weeks ago and there's no explanation as to why it started back up after about an hour of problem solving. Battery was fine. Headlights, horn, inside lights and radio all worked fine. When clicking on parking brake button, the lights flash on the dash and can hear clicks but won't turn on the brake.
While car parked, turned car on, car stuck in "run" position, unable to change gears, unable to turn car off.
Power steering goes out while drivingin service for second time with only 800 miles on itpassenger front window rolls down while driving by its selfpassenger auto side door would open one dayvehicle shut off and came to a complete stop in a parking lot with no notice or reason.
Car stops and sometimes it doesn't turn on
26 june 2018, i leased the 2018 chrysler pacifica with the s appearance package vin: [xxx] from ourisman chrysler jeep dodge ram of alexandria, 5900 richmond hwy, alexandria, va 22303. First complaint: on thursday, june 28th at 8:51am i reached out to [xxx] explaining to him the console was shorting out and at one point it had completely shut-off. . he instructed me to bring it back in and have it replaced so that chrysler would have a record of the issue.-- this issue happened within days of purchase.second complaint: on monday, oct 1, 2018 the same 2018 chrysler pacifica with the s appearance package stalled, then shut off while driving home from real estate class (6 months pregnant).suddenly for no reason, without warning the vehicle lost all electricity (including power steering, engine, interior and exterior light.) right after flashing the following error: ?service electrical stability control, park brake unavailable, battery light, enter auto theft code, stop safely vehicle will shut off soon and other numerous errors.as the van slowed to a crawl, and passing vehicles drove by nervously trying to avoid hitting me, i edged off into a school parking lot. My vehicle was towed to ourisman chrysler of bowie md, 2406 crain hwy, bowie mdthird complaint: on sunday, dec 8, 2019 the same 2018 chrysler pacifica with the s appearance package stalled then shut off on my husband,again, suddenly for no reason, without warning the vehicle lost all electricity (including power steering, engine, interior and exterior light.) right after flashing the following error: ?service electrical stability control, park brake unavailable, battery light, enter auto theft code, stop safely vehicle will shut off soon and other numerous errors. Fortunately, my husband was able to coast it into the garage as it shut off, never to start again.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While car parked, turned on car, car stuck in "run" position, unable to change gears, unable to turn car off.
Driving on major highway at 70 mph, car suddenly lost power with no warning other than a message on dash 'parking brake may temporarily be unavailable', car did not shut off but gas pedal unresponsive. Pulled over, turned off car, restarted, put in drive, car did not move. New message: service trans, press brake when stopped, key off engine to engage park. Previous two days, had trouble ,took 4 try's to start car from key fob. Car has 30391 miles, i have owned it 2 months. Had to be towed to dealership.
Power will be loss including radio frequently. When driving at low speeds such as in traffic the engine will stall and jerk.
While stopped at a red light, the auto stop engaged.when taking the foot off the brake to disengage auto stop, the vehicle stalled out in the middle of the road.multiple attempts were made to restart the vehicle.hazard lights were enabled; however, the entire vehicle eventually shut down, including the hazard lights.this vehicle had been driving on the highway and city streets for the previous 20 minutes without any indication of the impending failure.dealership service department initially believes fault lies with the battery, but how did the car get 20 minutes from home on a dead battery???
The contact owns a 2018 chrysler pacifica, which was a trade-in of another 2018 chrysler pacifica. Within months of owning the vehicle, the electronic stability control warning indicator illuminated, which was the same failure experienced from the previously traded-in 2018 chrysler pacifica. The dealer (eastchester chrysler jeep dodge ram, 4007 boston rd, bronx, ny 10466, (718) 547-5500) was contacted and a diagnostic appointment was scheduled. The manufacturer was not contacted. The vin and failure mileage were not available.
Several times, while driving 20-30mph as well as when stopped at a red light or a stop sign, the car has lost power steering (steering wheel locks, brake seems to lock in place), unable to accelerate or decelerate, dashboard flashes some message along the lines of "stop/start required" or "shift to p then desired gear", but even when attempting to shut off the car and restart, sometimes this does not even work. At times it has taken 2-3 minutes to even get the car to shut off completely in order to try to turn it back on (as if the car is completely frozen). This has happened on side streets, as well as at a stop sign and a red light on a busy road, which left me blocking traffic for several minutes, unable to operate my vehicle. This has happened at least 5-6 times in the last year, most recently twice in the last week.
1. In motion on city streets vehicle has harsh shifting, jerks like its shifting into a different gear while driving under 40 mph. This started happening two weeks or so after purchasing this vehicle brand new and does this once to twice a week. 2.) in motion on streets and freeway the stereo goes black randomly and will not turn back on, radio also will randomly jump from multiple stations including am/fm, carplay, etc. While driving.3). In motion driving on city streets the vehicle antilock brake system kicked in while pulling out of driveway and stopped vehicle dead in its tracks with 3 children in the vehicle. I made multiple attempts and was unable to release antilock brake system for one hour until it automatically shut off and then was able to drive back into driveway.
Car will stall out while it's in drive, but braking. Yesterday it did it as i was turning left in the middle of an intersection. It stalled and turned off the engine flashing'fcw/ lanesense unavailable restart required.' i then will have to shift to park and restart the car. This has happened several times and chrysler has not fixed the issue.
On several recent occasions, our 2018 pacifica (with ~3k miles on it) has stalled on us at an intersection after an error in regards to stability control.this has happened to both me and my wife while driving, and has nearly caused accidents on multiple occasions.the vehicle message has instructed us to put the vehicle in park and restart, and this has happened to us while in the turning lane facing oncoming traffic.the issue has happened to me as we were slowing down just prior to turning.we have young children, and this is a serious safety concern for us.
The contact owns a 2018 chrysler pacifica. While driving approximately 45 mph, the vehicle stalled and lost braking and steering ability. There were no warning indicators illuminated.the contact depressed the start button and the vehicle restarted normally. The contact stated that the failure also occurred on may 19, 2018. The vehicle was taken to the naples chrysler/jeep/ram dealer (6381 airport pulling road north, naples, florida 34109) where it was awaiting diagnostic testing and repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,300.
My engine shuts off when it is idle. The start/stop battery was replaced 5 months ago.
This complaint is just one of many i've had. Most recently, i've been stalled while waiting at a red light (thankfully) on a city street. I had an error message come on shortly followed by a prompt telling me that start/stop was required. So i had to put the car in park, restart and then car drove. This happened twice in one day and dealer couldn't find anything wrong. Left it has protocol passed all recommended checkpoints and that an engineer has to determine fix.
My car will stall out on me while driving. The screen will flash stability control error and requires me to put it in park before restarting the car.*dt
Electrical and sensor issues. When my 2018 pacifica is started in the morning i receive a fcw (front crash warning) after driving approximately one half mile and stopping at a stop light near my house. I have the gas saver on and my van will usually shut off. When i stop at the light, the console will flash fcw when no objects are in front or near me as well as two other censors flashing. The van completely shuts down and then flashes "start stop required". I then have to place the vehicle in park, turn it off, restart it, then shift back to drive all while in at an intersection. This has happened at least 12 times and creates a risk of being rear-ended. Since we purchased the van in august 2018, we have had: the uconnect center replaced on september 7 2018, the radio improperly activated or turned off incorrectly completely draining the battery requiring tow and service on april 12 2019, and the fcw was supposedly repaired on may 21 2019. Although it was "fixed" the fcw alert has occurred 3 times since it was returned less than 3 weeks prior.
We bought the car as a certified used car from a dealership in february, 2019.the car is a 2018, and had 22,000 miles at time of purchase.the car first stalled in late march, 2019.it stalled while at a red light, and cars had to be directed around the car.my child was in the car with me at the time.an error message appeared with something regarding the stability control.since that first time, the car has stalled at a light 2 more times.we are bringing the car back to the dealer for service.when we called to let the dealer know the issue, they said they've never heard of this happening.i find that hard to believe with so many similar complaints.i am very concerned that this is a known issue that is not being addressed.
I purchased my vehicle 10/29/18 and its been a great vehicle til about july 2019. I have taken it to the dealership for them to fix a clicking noise in the front left side and everytime they change a bunch of parts but dont fix it. Now its a loud squeeking noise everytime i back out my driveway or pull off in drive.ive taken 3 times and they cant figure out what it is. Ive have to rent a vehicle and the dealer also let me use a 2 door loaner knowing i have 4 kids. They keep saying bring it back monday. Well thats only 1 problem. 3 times already when i put my car in reverse my backup camera comes on but dont go off when i put it in drive. So while im driving down the road my backup camera is on and is very distracting and dangerous. This past weekend my husband was driving while we were going somewhere, well we were in traffic on a very steep hill so he had to stop. When he went to step on the gas to go the car wouldnt go. It was like the car wasnt getting signal that the car was in drive. It was very scary. So many problems with this vehicle and the reason i purchase the 2018 pacifica was because i heard it was a good car and dependable as i have 4 children that i have to get to and from school , doctors and sports. I really hope someone there at chrysler can help me out.
Two incidents which happened within 4 months of each other. I have had the car less than 9 months. Most recent was april 3rd, 2019. I was waiting at a traffic light when i went to let my foot off the brake to drive when all of sudden the car stalled. An alert came up on the screen to tell me the there was an issue with the electronic stability control. I had to turn the car off and back on again to get it to drive. I had two small children in the car both times it has happen. It's my only car. It says there is no recall for this. When you google this problem though apparently it's very common with this van and chrysler has no fix. Many people had this happen to them while the car was in motion. This is extremely concerning & you should demand chrysler fix this issue please.
On sunday january 13th while getting off highway lost power steering while taking exit. Due to lack of power steering van went off the road up an embankment and damaged vehicle. I called chrysler on 1/14/2019 and reported issue. Claim #57836097. I was told that someone from incident reporting team would be contacting me within 4-5 days. I have since called them again on 1/22/2019 and again today 1/28/2019. I have no choice but to drive vehicle because i am a 100% disabled veteran and in a powerchair. The van is customized for my powerchair and my only means of transportation. The power steering keeps going out intermittently and now other electrical issues are occuring now as well. The passenger side window comes down on its own, traction control light on dash goes on and off, stability warning flashes on dash and of course power steering light comes on and says service. Prior to the incident on the highway off ramp the steering went out for a few seconds. I brought it to bonneville dealer in manchester nh and they told me it was just a fluke. Obviously it was not a fluke and my van is now damaged. Drivers side sliding door does not close right and is bent upwards and not sure what else may be damaged. Waiting on chrysler for next step.
Bought vehicle on march 5, 2018, on the 2 hr drive home the cars main front center console starts rebooting and resetting over and over, the car then yanks us hard to the right and as i fight the driver assist mode to actually stay on the road, my husband and myself was plenty scared.we got the driver assist disabled, the heat was unable to be turned down, the steering wheel was so hot we had to put on gloves, the seat heat could not be shut down, we were with windows open in the snow, we had no choice. We attempted to restart the car, same functional issue. Contacted dealership following morning, informing them they said get in in right away, we took to local chrysler on may 6th and they found nothing. They didn't believe us either. Happens again immediately the day after being there, again we took it in, they wanted it to continue when we pulled in we were told, i said it keeps taking us off the road. The 3rd time was the same only we almost side swiped another van by the skin of our teeth.lucky we pulled hard and saved ourselves. It has now been at chrysler repair more than 5-6 times same exact problem, their same exact excuses, no fix. Dealership where we purchased suggested we begin lemon law on it. I agree, i don't want to be the crash dummy. Chrysler has been notified online, they were insistent it can be fixed, its been a month, and they have had the car more than us, and they have put 1000 miles on it too, where as we barely got 450 with ride home. I have made first payment and have a rental now, a junkie one! please help us, this car is dangerous, and will cause a serious fatality the way it steers off suddenly. It is a catastrophe waiting to happen. On board computers fail on and off.
While driving my 2018 pacifica in 45 mph traffic on a local road, the car flashed 'stability control' and lost all power. The brakes went hard, the car completely stalled. The display read 'stability control' then disappeared from the screen and it instructed me to put car in park and to restart the car. The second time this happened i was driving 50 mph on a state highway slowing to make a left turn when the vehicle did the exact same thing as stated above.
Van will stall during low speed or idle. Stability/traction control will flash and van will need to be restarted. Has happened multiple times in intersections and once in stop and go highway traffic.
On four occasions, i started the van and it immediately became locked in park mode with a notice about electronic stability control issues. You can't turn off the vehicle or take it out of park. Chrysler is buying back the vehicle because they can't fix it.
While car parked, turn car on, car stuck in "run" position, unable to change gears, unable to turn car off. (has occurred more than three dates/times).
I returned home from driving a half an hour in my vehicle and when i pushed the start/stop button to turn the vehicle off it would not go completely off. The engine turned off but the sensors and radio would not turn off. Normally it shuts off when you open the door and it still would not work. So then i messed with thingsa bit and made sure all doors were shut. When doing so the back left door would not latch all of the way. It would go to shut and the open again before latching.
While driving approximately 35 mph, control panel stated "vehicle not in park" and then completely shut down.i had to coast into a parking lot.i put the vehicle in park and van restarted immediately.however, when i put the van into d (drive) the car reversed!i immediately braked and then preceded to drive forward.the "vehicle is not in park" has happened approximately 3 other times while driving but the engine never stopped.this is the 2nd time my vehicle has stalled while driving.it looses all power!!!the first time it was in the dealership, they could not detect any issues.it was very similar except the panel stated "vehicle is not in drive".this should not be happening to a brand new car!this is a safety issue and recalls should be placed as i have seen several other vehicles with similar problems.i have 3 small children and luckily they were not with me.
We have rented a chrysler car for 1 day from budget rentals to take us from raleigh, nc to dulles airport, va.we drove the car to dc. We did setup the cruise control on 76 speed in 70 mph zone. The police stopped us on the i-95 in va and gave us a speeding ticket, according to him, we are driving in 86 mph. We did not realize the speed because not too many cars around, driving around 3am. We were so surprised about that ticket and how could this even happen. We thought that we were mistakenly reading the odometer readings. We received the ticket with reckless driving of 86/70 mph. We took deep breath and started driving again. We said ok let's setup the cruise control this time to 75 and watch it carefully. Within less than 20 seconds from setting up the cruise control, another police stopped us with speed of 85/70 mph, reckless driving. We had no idea what is going on. The two tickets were about 5 miles apart on the i-95, va. We decided this time not to use the cruise control and follow the cars flow around us. We did that for the rest of the trip, driving without the cruise control. All of the previous problems were nothing in comparison to the following. As we driving in va, around 7am where many cars on the i-95 to follow their pattern. We said let's just setup the cruise control for few seconds and compare it to the cars beside us. We setup the cruise on 75, we noticed a significant speed increase. I pushed the brakes, it did not stop this time. The car was driving in higher speed. While i was trying to act as fast as i could, i pushed the brakes and switched the stick from d to n. I tried to disable the cruise control this time, it did not work. We parked in a near gas station, took deep breath, turned off the car, went to the bathroom and got back on the road. Thankfully, the cruise control was disabled.
We purchased our 2018 chrysler pacifica in early october 2018 and have since put less than 3,000 miles on the odometer. Today, while driving on a level rural road near our home, a couple of warning lights started flashing out of nowhere: one indicating that blind-spot monitoring was disabled, and another re: electronic stability control. Not long after we started up a hill a half-mile later, the accelerator stopped responding. We were slowing down. Then, the car basically stalled and came to a stop. More warning lights and sounds came on, including a check engine light, and one indicating that we needed to service the transmission. Then on the display above the wheel, a message said that we needed to turn off the engine to engage the parking brake. We called 911 in hopes of having an officer help direct traffic while we waited for a tow, as we were stopped around a curve and at a high risk of getting rear-ended. The car wasn't responding when i attempted to turn the engine off. I wasn't able to shift the car into park, either (the light above each gear flashed when i tried to shift away from drive). Also, the hazard lights wouldn't turn on, and nor would the parking brake (i had to keep my foot on the brake to prevent the car from rolling backward down the hill). As we waited for the tow truck, the lights on the dash continued to flash and the alarms continued on. At some point, i once again tried to turn the car off. It worked. Then, when i turned the car on again, only a check engine light came on. The tow truck driver also had no issue reversing the van up onto the bed of his truck.
My car engine suddenly shut down on stop at red light in an intersection and then happen again during driving on the city street the engine shut off again and unable to restart. The dashboard showed message of 'shift to parking to start' had to tow the car to dealer. Another experience with engine shut down was on the freeway of 210 but engine was able to restart after turn off the car for few minutes.
I was stopped at light going straight and when the light turned green, i pressed on the gas pedal but the van wouldn't move as it had stalled out.the shift knob was stuck on drive which started blinking and the start/stop warning light came on. I turned the vehicle off and tried to restart it but it still failed to move.i tried to restart it a second time and this time it did start to move.extremely inconvenient and unsafe when stuck in the middle of an intersection. Also have had issues with the left passenger rear door continously opening back up after trying to close it.nothing is in the way of the door which i had confirmed multiple times so i'm not sure if something is wrong with the sensor or if it's part of the electrical system failing.
This is the third and fourth time we have had this issue with our van. The previous two times were on may 25, 2019 and june 4, 2021. In this incident, my wife was driving our van with our two kids and i down northwest highway in arlington heights, il. We were going about 35 miles per hour when several alarms and warnings appeared on the driverā€™s dashboard including 'service hybrid system', a red wrench with a red lightning bolt through it, the orange engine warning light, and red battery warning icon, and a message appeared saying 'shift vehicle to park'. (see attached photos.) when my wife pressed the accelerator pedal nothing happened. We were able to coast and turn down a side street. We put the vehicle in park, turned it off and weā€™re able to restart it. We immediately notified the dealership and drove it there. On the way to the dealership, we made a stop. When in a parking lot, my wife pressed the accelerator to drive and the same issue happened with the same warning lights and alarms. Once again, we shifted to park, turned the vehicle off and weā€™re able to restart it. We drove straight to the dealership, informed them of the repeated issue and left the van with them.the dealership indicated there were over twenty software updates. We were told the exact same thing on june 4th the last time this happened. They have not yet been able to tell us why this has happened or continues to happen. The problem has not been reproduced by the dealership but this is the third time this has happened. The vehicle has not been inspectedby the manufacturer.
My chrysler pacifica shut off twice while i was driving in a pkwy. Everything turn off, engine, display everything. It took around a min to turn back on. And five min after it made a big noise and it shut down again.
Inthe middle of driving the vehicle suddenly shut down. The vehicle was repaired by a chrysler dealer, was drivenapprox. 2 blocks and shut down, in the middle of driving, for a second time.
This is the second time we have had this issue with our van. The first time was may 25, 2019. On june 4, 2021, my wife was driving down the highway with our two kids and as she began to exit toward the off ramp, several alarms and warning appeared on the driverā€™s dashboard including 'service hybrid system', a red wrench with a lightning bolt through it, the orange engine warning light,and a message appeared saying 'shift vehicle to park'. The van stalled and when my wife pressed the accelerator, nothing happened. She was able to coast down the exit ramp and pull over to the shoulder. The van was out in park, shut off and we were able to restart it. The orange engine warning light remained on. We immediately drove to the dealership. They ran a diagnostic test and said no issues came up but there were twenty some software updates. The issue has not been reproduced by the dealer but we have had it happen two times.the vehicle has not been inspected by the manufacturer.
On 05-11-2019 my 2018 (purchased nov. 2018) chrysler pacifica touring l plus van was stationary in my driveway (7,000 miles).vehicle would not start.vehicle began giving erratic dash displays, for example it advised that the car was not in park.it advised that the gear shift need service.despite not ever turning on, the vehicle as clearly having a complete electrical meltdown.the windshield wipers engaged.then none of the buttons on the fob, nor in the car were responding.within a few minutes the entire car died.no electrical response.had it towed to dealership today.waiting to hear on diagnosis.
When driving and stopping at a signal, engine goes into auto start/stop, chimes with error, and must do a manual restart by placing into park. Has done this many times and could be very dangerous if stopped in an intersection. The only remedy is to start engine and turn off auto start/stop.
Intermittently when stopped , the car stalls.messages flash saying "fcw unavailable" and "acc unavailable""lanesense unavailable" service required.the car has to be restarted.i have had it at dealer several times and they cannot fix.it's dangerous as i have almost been rear ended at stop signs or stop lights since it's stalled.i happens usually right after stopping.there is no pattern but happens about 25% of the time i am driving.
I returned home and turned off my car and shut the garage door. My purse with my keys was still in the car. I came downstairs 45 minutes later and heard the car running in the garage. I don't know how long it was running with the garage door shut, but it terrified me. I have no idea how it was started. I did not use remote start, since the keys were in the car.
Vehicle auto shutdown and will not restart at stop light. Lifting foot off brake pedal will not have the vehicle disable the fuel saving auto shutdown and vehicle will not restart. Forward collision warning light comes on and audible alarms active. Must do a complete restart of the vehicle engaging brake pedal and push button start.
Sitting at stop light waiting for it to change when engine just turned off.didn't know what had just happened or what to do, afraid i would get rear-ended.light turned green and i had no power.i put van in park, pushed the ignition start button, van started and i was able to proceed in traffic.didn't know if problem was related to the feature where engine turns off when stopped in traffic, then turns back on when you press the gas.i pushed the button so engine wouldn't turn off until i got home safely.near zero outside temps and i thought vehicle had died.luckily, driver behind me was paying attention and didn't jump the gun when the light turned green or i definitely would have been rear-ended.apparently this is a problem that other pacifica drivers have experienced.it needs to be fixed before someone is hurt.makes me very uneasy to drive it not knowing when it might happen again.will take to dealer as soon as possible.
The engine start/stop feature of this van is faulty and chrysler knows it. Because they do not have a fix for this issue they cannot place a recall. This issue is not limited to my personal van. Our particular vehicle has less than 13,000 miles and has been in the service department 5 times. 3 for the same issue. We have stalled out in intersections 4 times. One time we (wife and children) were almost struck by a truck. This is a serious safety issue. Again chrysler is aware and only offered an extended service agreement.
While driving my 2018 pacifica in 45 mph traffic on a local road, the car flashed 'stability control' and lost all power. The brakes went hard, the car completely stalled. The display read 'stability control' then disappeared from the screen and it instructed me to put car in park and to restart the car. The second time this happened i was driving 50 mph on a state highway slowing to make a left turn when the vehicle did the exact same thing as stated above.
The contact owns a 2018 chrysler pacifica. When the vehicle was started, the check engine warning indicator illuminated. The vehicle was taken to darcars chrysler dodge jeep ram of marlow heights (5060 auth way, camp springs, md 20746, (301) 423-5111) to be diagnosed. The contact was informed that it would be approximately one week before the dealer would be able to complete the diagnostic test. The vehicle was not repaired. The manufacturer was not informed of the failure. The approximate failure mileage was 10,100.
Water entering through front side of marker light and shorting out light and corroding wiring and switch.also, breaking active grille shutter.also shorting out bulb for the marker light.
2018 chrysler pacifica. Consumer writes in regards to vehicle stalling. *ldthe consumer stated the battery was dead upon purchase. The dealer replaced it. A week after purchasing the vehicle it would not start. It had power, but the key fob could not be detected. The sliding doors reopened after being closed. The vehicle applies the brakes when reversing or going forward as if to stop a crash. The vehicle jolts/lunges and rolls a little when shifting gears. The engine rattles for a few seconds after the vehicle was shut off. The vehicle stalled/idled and shut down while at a stop sign and in traffic. The dash displayed engine stop start system malfunction.
Vehicle exhibited "unintended acceleration"; the engine and vehicle suddenly accelerated on it's own while making a slow (10 mph) left hand turn.vehicle lurched forward and accelerated.acceleration lasted for a few seconds after i applied the brakes but did stop accelerating at that point.i was able to stop just short of a parked car i was trying to park behind.this is the only time this has happened before or since the incident.note: i am an ex powertrain calibration engineer so i know unintended acceleration from my previous employment.also, my foot was not on the gas pedal when the incident happened.and there was no floor mat interference (pedal physically can't reach the floor).
The contact owns a 2018 chrysler pacifica. The contact stated that the vehicle stalled several times without warning. The vehicle was taken to bob baker chrysler jeep dodge ram (5555 car country dr, carlsbad, ca 92008, (760) 431-3000) for diagnostic testing, but the cause of the failure was not determined for weeks. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 500.
Picked up vehicle from bayside chrysler dodge jeep ram of annapolis after we were told the problems were addressed. After driving about 50 miles home parking than driving the van again about 5 miles, in the center lane of the road driving about 45 mph the van said "shift to p to start". The van wouldn't accelerate forcing my wife to drift to the shoulder of the road. The van was turned off and attempted to turn back on, but the van would not turn completely on to drive. After about five minutes the van was able to be restarted and turned on. The check engine light came on, the van was driven to auto zone to have the check engine light read."power train system - p0bfd" & " secondary dtc".
The contact owns a 2018 chrysler pacifica. The contact stated that while her daughter was driving approximately 70 mph, the vehicle stalled without warning. The contact's daughter pulled over to the side of the road to restart the vehicle however, the vehicle failed exceed 10 mph. The vehicle was towed to an unknown dealer but was not diagnosed nor repaired. The dealer offered no additional assistance. The manufacturer was not notified of the failure. The approximate failure mileage was 16,000.
I was driving straight at 40mph. The engine turned off, but electrical maintained. After a couple hundred feet the engine came back on. Without pushing on the gas the engine accelerated the car over a short distance, break was inputted and full control was restored to the physical.we took the vehicle to the dealer, but nothing was done as they couldn't replicate the issue. This vehicle has had numerous electrical issues.
The contact owns a 2018 chrysler pacifica. The contact stated that the vehicle stalled when it approached a stop light. The contact had to turn off and restart the vehicle to get it to operate. Also, while driving 30 mph, the steering seized and the vehicle rolled to a complete stop in the middle of the road. Also, "start stop required" appeared on the instrument panel. Autonation chrysler dodge jeep ram southwest (7980 w tufts ave, littleton, co 80123, (303) 578-6099) stated that they would have to test drive the vehicle and try to replicate the failure. If they could not diagnose it in two days, they would have to return the vehicle to the contact .the manufacturer was called and immediately transferred the contact back to the dealer. The failure mileage was 8,000.
The start/stop fuel economy system does not work.i have taken it to the shop 3 times to get this repaired. Once to have them identify the problem, then order replacement battery. Twice a new battery has been installed and the system still does not work.i have approximately 3000 miles on this vehicle and it has never worked after the initial test drive.the dash board gives various reasons why it can't work but none of these conditions or situations but none seem related to actual, current operation of the car:engine is not warmed up or the steering wheel turned to sharply. I purchased the vehicle with 60 miles on the odometer in august 2018.
Vehicle randomly loses power driving down the road.transmission jerks and sometimes shifts to park while moving.
On may 25, 2019, as i was driving on a highway at about 40 mph with two little children in the car, my chrysler pacifica suddenly stalled and the engine died. Two error messages came up: one a picture of a battery and one a picture of a turtle.the car died in the middle of the highway and it was extremely dangerous, especially in rainy conditions.i had to wait for a tow truck in rain and in dangerous conditions to get it towed to the dealership.the engine would not engage even after being jump started.
Within 2 months of buying the vehicle, the minivan stalled and died on a highway (i-80). Luckily it was early morning (6 am) and there wasn't anyone behind me or next to me. So was able to maneuver to the right shoulder. Car was towed to local dealership. Problem was supposedly fixed, but not assurance from chrysler. Did i get a lemon? are there others who have had similar issues with this minivan?
The contact owns a 2018 chrysler pacifica. While driving 65 mph, the steering seized and the power steering assist warning indicator illuminated. The contact managed to veer into a parking lot. Once the vehicle was turned off and restarted, it resumed normal operation. The following day, the vehicle was towed to arrigo dodge chrysler jeep ram sawgrass (5901 madison ave, tamarac, fl 33321, (954) 515-5800) where it was diagnosed that the steering module needed to be replaced. The vehicle was repaired; however, the engine stalled and the engine and emergency brake warning indicators illuminated. The contact referenced nhtsa campaign number: 19v348000 (electrical system). The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 11,127.
The contact owns a 2018 chrysler pacifica. The contact stated that the vehicle's horn did not work. An independent mechanic stated that the horn was built without a fuse and that one needed to be installed. While driving at an unknown speed, the vehicle lost power without warning. The vehicle was taken to dadeland chrysler dodge (16501 s dixie hwy, miami, fl 33157), but was not diagnosed or repaired. The manufacturer was informed and assigned a technician. The failure was escalated to a higher office of the dealer. The failure mileage was 18,600. ...*dt2nd incident: dec. 11: total electrical failure while parked in garage at home. Car was towed to dadeland dodge wherethe auxiliary battery was replaced.3rd incident: dec.19: total electrical failure while parked in garage at home. Vehicle was towed again to dadelandchryler. After much research they replaced the body coltrol module. The car was returned to me on jan. 4, 2019the car seems to be working well now. *dt
This happened on two occasions. I came to a complete stop, and the auto start stop shut the engine off like it's supposed to. However, when this happened a bunch of warnings came across my dash, saying certain safety features were disabled and the car wouldn't respond to the gas pedal. I had to put the car into park and restart my car. I took it to the dealer and they couldn't find anything wrong. It happened again after having it back for three days, and they said there was an 'update' for it. However when i picked up my car they didn't give me any paperwork to sign.
2018 pacifica with 5450 miles on it.while driving on highway at 60 mph with adaptive cruise control engaged, vehicle sudden appeared to stop running. Vehicle had been operating perfectly normal with no indication of a problem until it started to quickly lose speed and had no response from accelerator pedal.message on dashboard said to place vehicle in park and press start button. I'm not sure if the engine was actually idling or if it had completely stopped running.i did not notice a loss of power steering or brakes.coasted over to shoulder, placed in park and tried to restart.the engine would start, but only idle at about 600 rpm.accelerator pedal had no effect on engine rpm and i could not shift out of park. Shut the vehicle off and restarted it several times with same result over a 3 minute period.then i switched the auto start/stop button into the off(defeat setting) and was immediately able to restart the vehicle, which then operated as normal.since this incident yesterday, the vehicle has operated as normal and has reported no faults through the u-connect application.clear weather with temperature near 100 degrees when this incident occurred. Both keyless remotes for the vehicle were inside the vehicle, mine in my pocket and my wife's in her purse. Before heading out on this trip i had used the remote start function and allowed the vehicle to run in remote start mode until it timed out.then had remote started the vehicle a second time before switching it to normal run mode before leaving the parking lot.this was about 40 minutes before the event happened.it occurred to me that the messages that were displayed on the dash while the vehicle was inoperable were similar, or possibly identical to messages displayed during the remote start function, which is why i thought of switching the auto start/stop button to the defeat position.
Sliding door shuts, beeps and reopens.we have to hit the button 3-5 times before it shuts.back up camera flashes blue and does not work.aux battery keeps going dead and the auto start stop quits working.i just had to spend 1000 to fix all the issues.after seeing other comments this seems to be quite a problem with a lot of these vans.
The van was in motion when i was driving and it just stopped on traffic very scary experience when on the freeway and van dieds and cars behind me. This is not the first time that something went wrong with the van i was driving a different day on freeway and the van slowed down on its own and felt like it was going to died but didn't. But yesterday it died and i had to put it on park then tried to turn back on.
My engine shuts off when it is idle. The start/stop battery was replaced 5 months ago.
While driving - slowing to a stop for a stoplight, my car's computer screens started flashing various warnings to restart the engine. At this point, the car was not responsive to the gas pedal / would not move and the power steering was also not functional. I had to put on my hazards, put the car in park and turn off and turn back on the engine.
We purchased the vehicle new from an out-of-state dealership (ewald chrysler jeep dodge llc in franklin, wi) in november 2019. Since that purchase, we have suffered four (4) failure events in which the vehicle completely loses power while driving, having experienced the first failure event just 10 months after purchase at approximately 15,000 miles.in each instance, the vehicle will, without warning and while in motion, power off and cease to move under its own power, illuminate a check engine light (cel), and display a ā€˜shift to p to startā€™ message on the console.in every instance, the complete loss of driveability has required immediate and urgent action to move our vehicle out of lanes of travel and onto the shoulder. In all but one instance, the vehicle fails to restart without significant intervention (e.g., towing to the dealership) and has left our family stranded. To facilitate repairs, we have shared cel event logging, a video, and photos with the below-listed dealerships. To date, the dealership states that they are unsure as to the cause of the failures and can not find any obvious issue requiring repair beyond the p0c0e code that is stored in the vehicle's ecm.our vehicle has been in for repair on the following dates for this recurrent failure:august 3, 2020 (15,900 mi): died while driving, serviced at larry miller chrysler jeep avondale august 7, 2020 (15,978 mi): died while driving, serviced at chapman dodge chrysler jeep june 30, 2021 (33,863): died while driving, serviced at chapman dodge chrysler jeep july 3, 2021 (34,300): died while driving, serviced at chapman dodge chrysler jeep
The van was running and i was stopped in the middle of an intersection, waiting to turn left. A warning message popped up on the dash--something about the start/stop system. I released my foot from the brake so as to continue through the intersection. Interior and exterior lights remained on however the vehicle would not move. I could not turn the shift knob out of drive, even after several attempts. Depressing the gas pedal has no effect. At some point i may have pressed the brake and then turned the shift knob back to park. I was then able to restart the vehicle and get out of the intersection. I was able to drive home after but the experience was dangerous and frightening.
The contact owns a 2018 chrysler pacifica. While driving various speeds, the engine stalled without warning. The contact placed the gear in park and attempted to restart the vehicle. The contact cited that the automatic engine fuel saving device, a feature of the vehicle, may have caused the failure. A dealer and the manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
The vehicle has 9700 miles on the od.as it was slowing for a stop as it was still in motion the traction control light came on and the engine shut off forcing the vehicle to abruptly stop.the vehicle had to be placed into park and turned back on to continue.
I have experienced my 2018 chrysler pacifica stalling at varying speeds, including while idling, making turns and traveling under 40 miles per hour on municipal roads.when it does stall out, the dash displays 'electronic stability control.requires restart.'i have almost been in multiple accidents due to this issue. I have brought it up with the dealership and they have said chrysler does not have a fix for it.
We have a 2018 pacifica that we bought new a year ago.our van currently has 8,000 miles on it. My wife received a warning about a battery fault while she was taking our kids to school.the van then shut off in morning rush hour while she was driving at around 40 mph.the vehicle lost all power and ability to safely steer and brake with the electric assist.she was able to slowly get the van to a stop on a side street.the van is at the dealer now and they have no idea what is wrong with it.i was told the battery appears to be totally flat, but if it was just a simple battery replacement, we would have had our van back by now.
Minivan stalled seased operating as driving normal speed in motion on a city street tried restarting vehicle kept stalling automatically turned off could not turn wheel kept stalling shutting off while in normal operation could not brake could not accilatate screen said put in park to put in drive...check engine light was on
Engine randomly stalls.we've had this vehicle for approximately 8 months and it has randomly stalled more than 10 times regardless of the scenario (driving, stopped at a light, parked).the latest incident being today, 3/4/19.this is a serious safety concern based on it happening while driving with our children in the vehicle.
The contact leases a 2018 chrysler pacifica. The contact stated that the vehicle stalled numerous times when attempting to accelerate from a stop. The contact took the vehicle to sterling heights dodge chrysler jeep ram (40111 van dyke avenue, sterling heights, mi 48313, (586)-939-3900) where it was diagnosed that the fuel pump control module and fuel pump relay failed. The vehicle was not repaired; however, the dealer replaced the start and stop engine battery. The failure was not remedied. The dealer also test drove the vehicle and was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 3,000.
While i am at a quick stop - stop sign, rotary, light, intersection - my vehicle will shut off without warning, causing me to have to put the car into park, restart, and put the car back into drive before i am able to continue in motion.this causes me to stall for 30 seconds - 1 minute with traffic piling up behind me.
My 2018 chrysler pacifica stalled in an intersection.the auto start-stop system was on. After pressing the gas and entering the intersection the van stalled.i had to quickly put my hazard lights on, put the van into park and restart.i purchased this van less than a month ago and it has less than 1500 miles.this incident resulted in no injuries.
We have a 2018 pacifica limited hybrid. While driving, it beeped, then message appeared to say "shift to p". The van then lost motive power shortly after. Once stopped, shut down engine then restarted, it would drive again. This also occurred a few times while driving on a freeway, i had to quickly get to emergency lane/shoulder. Very dangerous situation with cars whipping by us while we stopped with van full of kids. But it always restarted back and we were able to keep going. Engine light would stay on but then would disappear later. We took it to our dealer (fresno chrysler jeep) and they said "software issue" and that they will update it. I didn't get to talk to the advisor but looking at the service bill - unclear if anything was done. They drove it around for 30 min and engine light did not come back on. The vehicle already has done all the recalls previously. We took it home - shortly after this happened again. Not sure what condition triggers it. My wife will take it back to the dealer today and will ask them at least change the 12v battery (not sure if that is the reason but per forum discussion, this can be a culprit). The problem it seems is that dealers are in the dark about the problem and most probably dont have clue how to address it.
Start/stop indicator comes on and van will some times just shut off while driving or while stationary. Dealerships have replaced the batteries main and ess battery 4 times in 3 years and problem continues to persist. Dates of occurrence, (stationary) march 9, 2018 (came off the lot with two dead batteries), (stationary) another time date unknown, (moving city streets & stationary) december 5-12, 2019, and (both moving highway & city street & stationary) september 7-15, 2020. (incident information below is of one of the many incidents. No crashes every, the times it stopped while driving on city streets, i was able to move over or get it started again before an incident occurred. All event where under 50 mph, and between 0 miles and 36550 miles on the vehicle.
My van on multiple occassion has stalled in the middle of city intersections. While driving my car will have an electrical meltdown. All different warning messages will appear on dash, warning dings will go off, my wipers will go on without me turning them on, when i push the gas it will not drive. On one occasion the car accelerated without pressing the gas or if the gas was pressed it would accelerate more than the pedal was being pressed. All my buttons on my dash including a/c, auto start, back up camera/sensors will not respond. Its as though my car just dies. This occurrence has no common scenario that brings on the malfunction. I 've had times when it malfunctioned weeks apart and this last occurrence it was a year in between occurrences. I was told on a chrysler forum to check my pcm. My batteries have been tested and passed. I currently do not have my aux battery installed as i do not want/like my autostart feature. This accident occurred all 5 times with my aux battery installed. My dealership said "too many electrical parts to check" and "we cant duplicate the problem/get error code to diagnose so take the van back till it happens again and call us while its happening and drive it in". First its unsafe and unpredictable. I have tried getting this fixed and they can't even/wont fix it or buy it back. No lemon law as i am second owner, not purchased new and the problems started happening at 34000 miles right before warranty expired. This vehicle is unsafe and chrysler won't fix it/don't know how. No remedy after 2 years and 6/7 shop visits. I have opened a case with fca twice and they threatened me to pick up vehicle or they would charge me for the rental i had. Others have experienced this. Look at chrysler pacifica and voyager van on facebook.
The car stalls while driving.this continues to occur after the nhtsa recall 18v-332 has been completed.the dealer cannot reproduce the problem.
2018 touring l plus towed. Was driving along and started losing all power, systems started to shut down, van was limited in speed and function. By the end all warning systems had failed, power steering was gone, abs was gone, after the battery hit 8.9 volts we lost control of the transmission, the "d" on the display started flashing and the van shut off 15 seconds later.once the van was off i was unable to put it in park or apply the parking brake due to the loss of power.
While stopped at a red light, and the auto shut off feature shut the car off,the vehicle would not start up again. This caused the car to be stalled out in middle of the road on a city street. Only a few minutes later did the car start up again.
We were driving home at night and stopped on a red light in an intersection on a highway. When it was 'go' our pacifica 2018 (400 miles on it) did not run. Light ison 'run', dial shift on drive and i did not turn off the car. I stepped on the accelerator again but it just would not run. Other drivers behind me started honking and i signaled them to go around me. So turned to park and turned off the engine. Then turned back on. Still it would not run. For the third time i turned the engine completely off, opened the door. Then closed the door and redid the entire process. This time it worked. Took us about 15 distressing seconds. I'm now scared driving this thing with my family with me. I dont want this to happen again especially on a busy highway. Just the thought of it gives me goosebumps. I called the sales guy first this morning and was told he will schedule appointment with their service. Just surprised me this never happened to our previous cars - toyota, honda and nissan especially such a brand new car! chrysler, if you are reading this, please don't live in fantasyland that your vehicles are ok. Admit it and help owners like us. Otherwise, you have to buyback our vehicle.
The contact owns a 2018 chrysler pacifica. The contact stated while driving approximately 10 mph, the vehicle stalled without warning. The vehicle was jump started and moved off of the roadway however, the failure recurred. The vehicle was towed to michiana chrysler dodge jeep ram fiat (120 w mckinley ave, mishawaka, in 46545) where the vehicle was diagnosed with an auxiliary battery failure. The vehicle was currently being repaired. The manufacturer was notified of the failure however, no assistance was provided. The failure mileage was approximately 50,000.
While driving, my son, who was seated in the passenger side of the third row, noticed that his cupholder area was extremely hot. I pulled over and confirmed. We drove on and i told him to check. It stayed very hot for the duration of the drive. At the first visit the dealer said that they added insulation between the interior panels and the coolant lines in the area, though as an engineer i understood that said insulation would do nothing if it were squeezed tightly between the panel and the pipe. We noticed no change and reported the problem to chrysler, who refunded the visit but took no further action. A repeat visit to the dealer had them saying there was less than five degrees difference between the hot spot and the surrounding area. I used my infrared thermometer to prove that the section of the interior panel is over 130 degrees whereas the surrounding panel is about 65. You can see this in the video i link to below. This is a safety issue, as second degree burns can result from temperatures that high, and it could start a fire. Repeated attempts to contact chrysler were ignored.https://youtu.be/gtbecz5chtg
Vehicle stopped operating while driving. Check engine light. Chrysler states this 2018 chrysler pacifica e-hybrid needs a new transmission. It was purchased new. We put ~4k miles on the van prior to this incident.
Vehicle was at red light when started to smell something burning then smoke from the hood and vents inside the van.then when the hood is popped tithe flames got worse.the fire started on the right rear side of engine compartment around the radiator reservoir.
While stopped at a traffic light in our town the van shut off and the electrical system starting sending me messages on the dashboard that the lane sense was not operating.i had my foot on the brake and tried several times to move the gear selector to park but it was locked in place.the ignition said it was in the run position which indicates the car should be running but it was not.the brake pedal was firm too, as it would be when the car is off.finally after several attempts i was able to move the gear knob to park and then restart the car.i could have easily been rear ended, this was very scary and unacceptable on chrysler's part.
I returned home from driving a half an hour in my vehicle and when i pushed the start/stop button to turn the vehicle off it would not go completely off. The engine turned off but the sensors and radio would not turn off. Normally it shuts off when you open the door and it still would not work. So then i messed with thingsa bit and made sure all doors were shut. When doing so the back left door would not latch all of the way. It would go to shut and the open again before latching.
When stopped at a stoplight, my car used the stop/start function. When i tried to accelerate, the car stalled and wouldn't let me turn it back on or turn the dial to move it to neutral. It stayed like that for a couple minutes and then i was able to start it, but now i have a light on my dashboard indicating that the stop/start isn't available. I was traveling 500 miles from home on vacation with my family.
On two occasions, the vehicle has stalled at a stop light with the auto stop/start disengaged.on both occasions, the vehicle information system said to put the vehicle into park and restart it.i've checked with the dealer and they have never heard of the issue before.
Car will stall out while it's in drive, but braking. Yesterday it did it as i was turning left in the middle of an intersection. It stalled and turned off the engine flashing'fcw/ lanesense unavailable restart required.' i then will have to shift to park and restart the car. This has happened several times and chrysler has not fixed the issue.
Electrical and sensor issues. When my 2018 pacifica is started in the morning i receive a fcw (front crash warning) after driving approximately one half mile and stopping at a stop light near my house. I have the gas saver on and my van will usually shut off. When i stop at the light, the console will flash fcw when no objects are in front or near me as well as two other censors flashing. The van completely shuts down and then flashes "start stop required". I then have to place the vehicle in park, turn it off, restart it, then shift back to drive all while in at an intersection. This has happened at least 12 times and creates a risk of being rear-ended. Since we purchased the van in august 2018, we have had: the uconnect center replaced on september 7 2018, the radio improperly activated or turned off incorrectly completely draining the battery requiring tow and service on april 12 2019, and the fcw was supposedly repaired on may 21 2019. Although it was "fixed" the fcw alert has occurred 3 times since it was returned less than 3 weeks prior.
I have taken my car to the dealership several times for the auto start stop. They replaced both batteries. The check engine light came on (it was flashing so had it towed) and they said it was a piston misfiring. Paid $900 to have it fixed. Two days later, the check engine light comes on again. After weeks of diagnosis the issue, with detroit's help, they said it was blow head cylinder. I was well over the warranty so i had to pay for new engine. Get this, the new engine warranty is for 3 years 100k miles so it would have been covered under warranty if they didn't change the warranty in 2016.
I have taken my vehicle to the dealership twice because the automatic start stop system failed to work. I picked it up last night. I stopped in a left hand turn lane. The engine stopped. When i took my foot off the brake nothing happened. It did not restart. I had to put the car in park and completely restart the engine to get it to come on. Luckily i was not in a dangerous point in the intersection when this happened. I was on a major us highway at a very busy intersection waiting to turn as the front car in the turning lane when this happened. The person behind me almost hit me anticipating to go when the light turned green.
Automatic restart feature stalls the car after the feature turns off engine and driver tries to drive again. If car has not been running for a long time, then at first stop (stop sign or stop light) the automatic restart feature will turn off the engine as expected but when driver tries to drive again, the engine stalls.driver forced to put car into park and use start/stop button to completely restart the engine.this is a dangerous issue as the car stalls completely and puts driver at risk of getting rear-ended since car will not move when light turns green.there is no way to permanently disable this automatic restart feature, so driver must remember to do it manually by pushing a dash button with a on it.....else the car will stall at first stop.
The contact owns a 2018 chrysler pacifica. While driving various speeds, the check engine warning indicator remained illuminated. The vehicle was taken to ramey chrysler jeep dodge ram (127 frazier dr, princeton, wv 24739), but the cause of the failure was undetermined. The vehicle was not repaired and the failure recurred. The vehicle was taken back to the dealer three times. The manufacturer was not notified of the failure. The approximate failure mileage was 1,800.
Multiple times while stationary when starting the car, the push button starter will fail to start the engine.upon second attempt to start the car the starter has a prolonged series of cranks and finally starts.the concern is this has happened multiple times after just purchasing the car.this could be a safety issue if it happens while driving, and engine shuts off, or could strand us without the the ability to start the car.
2018 chrysler pacifica purchased new. When the stop/start function is activated, the engine will completely shut off while idling at stoplights or stop signs, and pacifica has to be shifted into park and restarted. (this happens intermittently and occurs going straight on the roadway and turning left or right.) chimes sound and dashboard display flashes a message about electronic stability control, engine completely stalls out, and then shows a message to put vehicle in park and to restart the vehicle. Started occurring around 11k miles and has happened 8 times to date. Several visits to the chrysler dealership include: first visit was a software update and that didn't fix the issue. Second visit was to replace both batteries as both reportedly failed their tests, and that didn't fix it. Opened a chrysler care case after 7th engine stalling incident. Third visit was to add a data recorder. Captured data on 8th stalling incident. Chrysler is unwilling to report what info was learned from the data recorder and whether root issue has been identified. Fourth visit to chrysler dealership after data recording capture included replacing the crankshaft position sensor, and chrysler believes that will fix the issue. Customer now has vehicle for driving (and further road testing).
6/20 the engine light came on. The dealership claimed that they performed the dtc inspection and a system update (to prevent vehicle from stalling). The vehicle was returned on 6/23 and it broke down on 6/24. The car went from 10mph to 43 mph when pressing on the gas and then instantly stopped at around 10mph. The vehicle turned off and was unable to start and had to be towed back to the dealership. I hit a curb and if i was not an experienced driver i could have killed someone or myself or my 3 children could have been harmed if they were in the vehicle. I have provided a video of the incident on my youtube and the documentation from what the dealership said they performed on the vehicle. This car needs to be recalled and off of the road. Please save lives because this was very scary and i fear getting back into the vehicle if they fix it. I do not want it back. I want safety for my children and myself. I am a social worker and i drive my vehicle to clients homes and i cannot do my job in fear that i might loose my life.https://www.youtube.com/watch?v=fcsx8mpcag8
When completing a stop at traffic lights, the vehicle start/stop system shuts off the engine and without warning it has not restarted automatically leaving us expecting to take off and having to put the vehicle back in park while in traffic and then restart the engine and move gear selector back to the drive position. I've nearly been rear-ended due to this several times. I have counted 7 times this malfunction has happened. When checking the vehicle for any dtc's there have never been any.
The contact owns a 2018 chrysler pacifica. While driving 5 mph and making a left turn, the vehicle stalled. The contact was able to restart the vehicle after several attempts. The vehicle was taken to phillips chrysler jeep dodge ram (located at 3440 s pine ave, ocala, fl 34471, (352) 732-7577) to be diagnosed, but the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 7,000.*consumer stated vehicle lost power as entering intersection. I am not sure it stalled, i think more likely lost accelerator control, as i did not see any warning lights. It was a down hill "coast" to stop about 300 yards so not clear if vehicle was "coasting" or driving at idle speed. Putting into park, pushing engine button to stop and start solved the problem. Updated 11/1/18
My 2018 chrysler pacifica keeps stalling while driving. I found a recall from 2017 that matches my car exactly! recall u01. Dealership as well as chrysler, keep telling me that my vehicle year is not affected but my car keeps stalling at intersections! i have almost been hit two times with my child in the car. They have had my vehicle for more than 42 days in the service department and say they cannot recreate the problem in order to fix it. I even have video tape documenting what happens. If i stop at a light, or am driving very slow my vehicle shuts off! an indicator on my dash states to put the vehicle in park and re-start it! this is not safe when you have people behind you ready to go at a green light and you are stalled! i refuse to drive this vehicle on the road and jeopardize my families safety. Please investigate this issue. I am stuck paying a brand new lease payment for a vehicle that i am not able to drive!
When driving the van turned off completely & shut down in traffic. Had to put it in park and restart the van then the van was stalling and did not run normal it was pulling like it was going to die again. In motion on the highway was scared had my 3 kids with me. This is not the first time that the van felt that it was going to die. Week before it didn't want to get speeding while trying to enter the free way. It slowed down then caught speed.
I was driving in the left lane on a congested highway at approximately 10 mph with my foot gently on the accelerator.traffic started to move a little faster, i pressed down on the accelerator, to increase the speed of the car. Instead of accelerating the car was slowing down.i realized the engine cut out.i steered the car toward the left shoulder and the car glided to a stop barely on the shoulder.with the car stopped, i checked for an indicator light to help determine the problem.no indicator lights were on.there was a message displayed that directed me to put the car in park ( i left everything the way it was when the engine stopped), press the brake and push the start button.i car restarted normally.the reason the engine stopped running is unknown.the vehicle was purchased new.model year 2018.it is a gas driven minivan, not the hybrid model. Total mileage 2932.the vehicle has not been serviced.
The vehicle stalled in the middle of a city intersection. I was at a full stop at a stoplight, then when the light turned green, i proceeded forward into the intersection. After pulling into the intersection, the van stalled. I had to put the vehicle into "p" park and then restart the vehicle. Our family was in the vehicle and had a near miss with oncoming traffic.
Multiple engine stalls when slowing to turn or stop, at least 9 times. The engine dies, you have to come to a complete stop to be able to restart the engine.this has happened while turning, while coming to a stop sign or stop light and just while slowing down.one instance ofthe brakes and steering locking up as i tried to stop at a red light.i was not able to stop and ran through the red light.i had no steering or brakes.when i did come to a stop, i tried to back up to get out of the middle the road and the gear shift was also locked up.the van has a been in for service 5 times and 49 days so far and currently has been at the dealership service department since june 11.took van in 6/5/2019 to comply with recall v53 and on 6/11/2019 the engine stalled again.i have documents i wanted to upload but they exceeded the 5mb limit. Also in the "affected parts" section i wanted to select "brakes" in addition to the steering, engine and electrical but i was not able to add another selection.
Driving 50 mph and engine stopped."d" was flashing stating it wasn't in drive.all power lost.i was able to turn on a side street and put it in park.took multiple times to restart the van.i was able to drive home without any other episodes.two weeks ago, while driving at night, the interior lights dimmed all of a sudden.this occurred two times.the dealership did not detect any problems with the light dimming.i'm not sure if they are related but i am terrified to drive the car with my 3 young children.
While driving on a freeway, the engine started losing power and would not react to the gas pedal. In addition, the gear shift would not change when i tried to change it from drive to neutral. The car would purposely be slowed down by the engine as it was stuck in drive position. The created a dangerous situation as it was difficult to control car to move it into the emergency lane. After pulling over, smoke started coming out of the engine and vents. I was then unable to turn off the engine as the power button would not react when pressed. Per the dealership, the catalytic converters was clogged and overheated so needed to be replaced as well as the oxygen sensor. This should not have needed to be repaired in a car that is only 1.5 years old and created a very dangerous situation on the freeway.
We have a 2018 pacifica with 10000 milesand on 4-1-2020 the check engine light came on as soon as it was started. We put the van in reverse to back out and it wouldn't go into gear. Ended up putting it back into park and tried reverse again and it jerked into gear moving the van. Took it to progressive dodge chrysler in ohio and found it they need to replace the transmission vavle body and also something with the emissons.how does something like this go bad so fast...
The van stalls at all different speeds. Losing all control ad having to coast off to the side of the highway because the car has completely lost power. When i am accelerating, the vehicle is jerking around 10-20 mph, almost like a violent jolt. (at times seems like someone is rear ending us) the dealership says that everything is functioning as it should be. This makes me extremely concerned for the safety of my family and my kids. This has happened numerous times. Also the sliding doors open and close on their own. My 6yo was nearly caught in one as it closed.i have video of the car stalled in a parking lot as well.
Van will stall during low speed or idle. Stability/traction control will flash and van will need to be restarted. Has happened multiple times in intersections and once in stop and go highway traffic.
Car stalled, engine completely stopped while driving expressway speeds. Engine would not restart and required tow. Eight days after incident - still no diagnosis for failure although evidence points to internal engine damage.
2018 chrysler pacifica ~4500mi. While driving at low speed the engine suddenly cut off with no warning. All electronics were still powered. The display on the dashboard flashed something to the effect of " turn to p and press start/stop." luckily i was slowing for a red light when this occurred and was not traveling at speed. I came to a stop, turned the gear selector to p then start/stop to restart the engine. No further issue on restart, however, this is a serious safety issue.
The vehicle stalls and has trouble starting at times, the steering pulls and caused 1 accident and almost caused 2 more accidents, sliding door doesn't open with key fob or push button in vehicle at times. Brought to dealer 2 times for issues to date. There r recalls for these issues but not for my specific van. It's affecting more than th one listed for recalls
The contact owns a 2018 chrysler pacifica. While driving approximately 45 mph, the vehicle stalled and lost braking and steering ability. There were no warning indicators illuminated.the contact depressed the start button and the vehicle restarted normally. The contact stated that the failure also occurred on may 19, 2018. The vehicle was taken to the naples chrysler/jeep/ram dealer (6381 airport pulling road north, naples, florida 34109) where it was awaiting diagnostic testing and repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,300.
During driving the van will shut off.this happens intermittently but consistently 1-3 times per week. Most often the vehicle will shut off while at a stop.this happens with both the auto start/stop feature on and off. When releasing the break to resuming driving, the vehicle is off and warning lights on the dash display. "service stabilitrac, abs, etc.it then displays the ignition icon that says depress brake and start vehicle.the vehicle must be placed in park, then restarted.this same event has happened on multiple occasions while driving down the highway at 50 mph.no power steering, brake booster or nothing.chrysler is aware of these issues in the 2018-19 vehicles and we have been dealing with them for 3 months, however they have no resolution proposal and feel it ok to keep this type of liability on the road......not acceptable.
My van completely shut down while driving with my 2 kids in the car and would not start back up. It was not from the auto start/stop feature. The radio interior lights everything shut off. It would not even allow me to get it in n to push it. It was very scary because i was in the middle of a highway with my children. It is not my battery, alternator, or starter because i've had them tested. After speaking to multiple people and reading on the chrysler forums this seems to be a common issue. If this issue persists i will be trading it in for a different make and model. Bummed because i absolutely love this van.
Power will be loss including radio frequently. When driving at low speeds such as in traffic the engine will stall and jerk.
The car has lost power on several occasions. When stopped at a stop light/stop sign car shuts off completely and loses power. I brought the car to the dealer last week, they completed an update- however just today the car lost power on a main road which happens to be right in front of the dealer. I pulled in completely shaken as i had my daughter in the car and cars were coming from behind not realizing i am stalled in the road. I have left the car at the dealer. It is so dangerous and scary as i bought this car as a family car and i can't feel comfortable driving it.
First, thanks for this opportunity to bring up my concerns regarding my vehicle:i had the following issues with my 2018 vehicle:1. On 20 feb 20, vehicle was in motion when the charging system light came up regarding an issue with the electrical charging system.the vehicle almost turned off in the middle of the street.now the off/ on start is not working.2. 9 may 19; vehicle was stationary; another recall regarding the battery ground that have been built with a sealer that is used during the wire harness manufacturing process may accumulate on the wire harness tab which may cause a loss of clamp load in the battery ground joint over time.3. 23 may 18; few days after purchased, the vehicle was stationary, the recall was about fault handling strategy of the engine control module or pcm software in the vehicle.i am really concern because this is a new vehicle from 2018 and is the vehicle utilized for my family on a daily basis and in less than 2 years and it has 2 recalls and one malfunction.i am really worry about the performance of my chrysler pacifica, and i am really concern that one of this days the vehicle left my family on the road.
Problem occurs at slow speeds or when stopped.the car completely shuts off.then we have to quickly switch into park, restart, then switch into drive.this has happened at least 8 times while driving. It is extremely dangerous. Chrysler said to turn of front collision warning collision until they have a solution.since that temp fix, the car fail 2 more times on 3/6/19. Once while making a left turn it died before the turn was completed, and once more coming out of a parking lot turning onto a main road.this is extremely dangerous and needs to be rectified immediately before someone has a crash. The car just shuts off. The car is only a few months old and it has happened several times.
Engine shuts off while driving, message displayed to turn off car and turn on again because of electrical failure. Brakes lock and car stalls until vehicle is set back to park and restarted.
2018 chrysler pacifica stalled while making a turn in an intersection. Dash message said something like put in park and hit stop/start and the d on the shifter was flashing
I was stopped by a stop sign on a city road when suddenly the engine turned off. The screen said put van in park and restart. The van was in drive when this occurred.
Coming home from church, a neighbor was out washing his car, as he moved toward the road i began to apply the brakes and the engine sped up to a higher speed.after i stopped the car, i looked down to see my right shoe was on both pedals.this had happened three times before.my son went out and checked the brake fluid and found it at the minimum level.he topped it off to the maximum level.my son believes that will take care of the problem.but reporting it might be better for others.since i had taken it into chrysler a couple of weeks ago and they said they had preformed a 32 point safety inspection, i did not see how the could have missed the low brake fluid, or have not topped it off.it seems the brake pedal is up higher than the gas pedal by several inches when the car is first started, but after several miles - more than 11 miles - it loses the height it started with.the vehicle was moving at less than 20 mph on a subdivision street.this had happened three times before, while pulling into a parking place or driveway, moving at low speed.each tim after having driven a longer distance than normal.over 11 miles.the brake pedal had gone lower to the floor and was at or below the level of the gas pedal.if this is to be expected, the brake and gas pedal are much too close together, only 3 inches between them, and this is then a problem.
Came to full stop at a light on a 2 lane highway.there was no one in front of me and one care behind.almost immediately after stopping for the light, the engine stopped, the transmission indicator light flashed the light under "d" and the gauge cluster flashed multiple lights.i can only remember seeing fwc or fcw flashing but there were other lights.auto start/stop was not disabled so i was initially not surprised by the engine stopping at a light.to restart, i had to place transmission back in "p", hold the brake and push the ignition.i then, despite having our seat belts on, had to disengage the parking brake by pushing the button.this usually happens automatically when the vehicle is placed in "d".once we returned home, the driver's side power sliding door would not operate.we had to open it manually to get my son out.the passenger's side worked like it should.both these things have happened to my wife (the primary driver) several times and reported to the dealership.they have been unable to replicate the problem or fix it.
Driving on major highway at 70 mph, car suddenly lost power with no warning other than a message on dash 'parking brake may temporarily be unavailable', car did not shut off but gas pedal unresponsive. Pulled over, turned off car, restarted, put in drive, car did not move. New message: service trans, press brake when stopped, key off engine to engage park. Previous two days, had trouble ,took 4 try's to start car from key fob. Car has 30391 miles, i have owned it 2 months. Had to be towed to dealership.
Driving down the hwy when the van just turns completely off almost causing a wreck and also the control panel freezes and ac will not turn on at all. It will not let you press any buttons
On may 23, 2018 i was in route to work per normal.it was about 8:30 am. The car was stationary in the left hand turn lane (second from right lane) on a 6 lane busy city street waiting for a red light to turn green so i could turn left/north onto next street.the car was in drive with my foot on the brake.as the light turned green i took my foot from the brake to the accelerator and the car suddenly powered down. I put my foot on the brake, put in park, turned off the car, and then pushed start again.the car started but would not move out of park.i retried several times with no luck to get the car out of park and move forward.i put on my hazards as cars started to stack up behind me while i was motioning for traffic to go around me.i tried again to restart and while the car would restart,i could not move it out of park and was stuck there.with my hazards on, i called the police to assist and then tried to use my uconnect to reach my 'free' roadside assitance using my assist button.i got an error message multiple times that it would not connect.i found the 800 number and manually dialed myself.after about a 10 minute process i finally was able to order service via the text process that was sent to me.it took another 5 minutes before i received confirmation that tow truck was ordered.police arrived.i called back to determine how long tow truck would take to find it was 90 minutes.this was unacceptable due to my location and the traffic backup.i called my dealer directly and they sent service within 30 minutes.the dealer immediately received a call from chrysler star team (due to the roadside report i filed) and they had my car for one week.i have the car back now and there are no solid explanations as to why this happened.i know that chrysler was very involved in having dealer perform multiple tests. Thankful i was not on freeway.
This happened the day after we purchased the 2018 hybrid pacifica limited.while driving the van started to stall out (wouldnā€™t go when pushing gas) and said shift to p(park) to start. Pulled over turned off the van and restarted it, that didnā€™t fix the problem. Restarted again and it went back to normal but the check engine light is on. Also the battery is dying extremely fast. Within 5 miles itā€™ll go from 40% to 0%.
My 2018 chrysler pacifica car stopped while i was driving. I had slowed down to make a left turn and it shut itself off. It quickly flashed a message about stability control and then showed stop, start, restart required. The car was still in drive. When i tried pressing the brake it was very hard and wouldn't move. I put the car in park and tried shutting it off and restarting it, but couldn't. I had a line of cars behind me, including a school bus and put my hazards on. I'm not sure how many tries it took, but i was finally able to get it to start and drive home. I have since driven the car without incident but i am very nervous that it will happen again. It seems like a huge safety risk.
Purchased 2018 chrysler pacifica limited in march 2019.within 2 weeks, two electrical recalls and failure of safety locks and autistic 3yr locked in car.turned car on with ac to cool, took daughter out and put in carseat, closed door and driver door locked.had spare in house.serviced at dealership and told all fine.three weeks later, sunroof would not close, and daughter locked in car again for over 30 minutes.grandmother had to bring spare key to publix.service once again said all was fine. Safety locks, we were told, would not lock if key was in car which it was.serious safety issue for my daughter and there has been times engine shut down. *as
Vehicle stalled multiple times requiring shift to park and manual restart. Vehicle was at idle in left turn lane of major city road with 4 occupants. Vehicle has stalled at low speed in parking lot immediately after stating to move from a stop with 4 occupants.
2 days after purchasing car, the check engine light came on. I asked service folks at dealership if i can bring it in. They said bring it in the next day. Later that day, my wife drove to store. She was in for 15 minutes. When she came back to car in parking lot and started the car the monitor said something about car being put in "park" and then had electric failure after a strange noise. Worried that power failure could happen while car is in motion. Dealer would not replace car unless we gave all 10s on survey, which we refuse to do.dealership service said car had complete electric failure. Was told this was the first time they have encountered this problem. Service person also said they were aware of defects in pacificas. I asked how come they sold cars with known defects dealership stated they have lots of cars and many have defects.
The contact owns a 2018 chrysler pacifica. While driving 65 mph, the vehicle lost power. In addition, the power steering failed and the steering wheel was difficult to turn. Also, the emergency flashers were inoperable, the temperature gauge increased to high, and the vehicle failed to engage into gear. There were no warning indicators illuminated. The vehicle was towed to landmark chrysler dodge ram of atlanta (5745 peachtree industrial blvd, chamblee, ga 30341, (678) 825-3200)where it was diagnosed that two batteries failed and needed to be replaced. The vehicle was repaired; however, the contact had concerns about the safety of the vehicle. The contact called 911 for assistance during the failure. The manufacturer was contacted and provided case number: 57793693. The failure mileage was approximately 10,000.
Engine turned off/stalled without warning while in drive going about 35 mph on a highway exit ramp. Chimes started bonging and 'd' on dashboard started blinking. I was able to brake to a stop. Msg appeared to put car in park to restart. Car restarted immediately. This problem sounds similar to 2018 recall u87 for engine stalling, but my vin is not covered in recall.also, note the 2017 recall u01 for engine stalling.some consumers noted in their complaints that the "fix" did not work. This is very troubling!! obviously two consecutive year recalls for engine stalling does not inspire confidence that the problem has been adequately addressed. I do not feel safe in this car.see current reported complaints (for same problem) online:http://www.arfc.org/complaints/2018/chrysler/pacifica/engine/problem.aspxhttp://www.carproblemzoo.com/chrysler/pacifica/2018/engine-shut-off-without-warning-problems.php......
We bought the car as a certified used car from a dealership in february, 2019.the car is a 2018, and had 22,000 miles at time of purchase.the car first stalled in late march, 2019.it stalled while at a red light, and cars had to be directed around the car.my child was in the car with me at the time.an error message appeared with something regarding the stability control.since that first time, the car has stalled at a light 2 more times.we are bringing the car back to the dealer for service.when we called to let the dealer know the issue, they said they've never heard of this happening.i find that hard to believe with so many similar complaints.i am very concerned that this is a known issue that is not being addressed.
Car shut off with the "put car in park and restart" message.it took 2 attempts to restart.car has only 795 miles on it. When the car shuts off there is no power steering creating a very dangerous situation.the car was stopped at a traffic light when this happened with the fuel saver option set to the off position.
Twice in the last week when slowing down for a stop light, the vehicle flashes a warning sign "stability control?" and then shuts off completely.then a display says "shift into park and restart vehicle".this is a serious safety issue.if this happens at a higher speed you have no control of the vehicle.i know there was a recall on 2017 models but obviously 2018 models have the same problem.
While approaching a traffic light the car came to a stop and completely shut down. I had to turn shifter of the car from drive to park and then restart the car. This is the 4th time this has happened. Scary time as the first time it happened i was making a legal k turn and the car shut off as i stopped the car before putting the car in reverse. I was t'd in the middle of the road. The first time occurred was 11/23/18 then again 12/18/018, again 12/21/18 and today 1/3/2018
My car purchased in 2018 from reed jeep chrylser in overland park kansas. In september of 2020, the vehicle was in hybrid/electric mode and stopped running as we were driving down the street. We were driving slowly and able to coast to the right side of the road and were able to safely leave it on a residential street. The car would not start and it was not an issue related to the starter or battery. We had the car towed to the dealership. The problem was reviewed by the engineering team with chrysler and it was found to be a computer electrical hybrid component. Originally, chrysler advised they had no replacement part anywhere in the country. After two weeks, they advised they would be able to get a component from the component manufacturer but that it would take time. The car remained in the service center for at least two additional weeks. They replaced the regular battery and performed recall on other components during this time as well.a little over a month later, the same failure/problem occurred. Fortunately, we were again on a residential street and leave it. A couple of hours later, we were able to start it and get it back to our residence. We tried to charge it using the 240v charger we had but the car would not take any additional charge even though not fully charged. Three days later, we returned the car to the dealership with the same complaint and were told that they could not find any problem with the car. Our overarching concern is safety, as there is no warning as to when the car will shut down.
Twice now i have been driving and the car has turned itself off. I look at the dash and it gives and error about being in park sense mode. I took it to the dealer and they say i must have had a voltage spike but they can not reproduce the error so they cannot fix it. Its pretty scary luckily no one was barreling up behind me when it happened.
The engine automatically stops when going 10 mph or below.a message comes up to stop/start restart required. This happens when i am in traffic or idling at a light.it is occurring more frequently.brought it to the dealer but they couldn't duplicate message so they did nothing.this is extremely dangerous.i read this was an issue in jan 2017 and 2018 with 2017.apparently there needs to be an engine control software update but because chrysler did not authorize this the service dept at the dealer will not do anything.extremely dangerous and can cause an accident to anyone driving.this is happeningmore frequently now on my car.it used to be only once today was three times in twenty minutes..... *dtconsumer experiencing engine stalls.
Pacifica was coming to a stop after a military checkpoint and the vehicle stalled while coming to a stop.the speed was less than 30 miles per hourthe vehicle showed a service electronic suspension and needed to be placed in park to restart.it did restart immediately.
Engine stalled during the stop/start function while idling at stoplights, and vehicle has to be restarted. Dashboard shows a quick message about electronic stability control, engine completely stalls out, and then shows a message to put vehicle in park and to restart the vehicle. Vehicle has 5,300 miles. This occurred on the chrysler dealership *loaner vehicle* (a 2018 chrysler pacifica) while dealership is trying to troubleshoot same problem on owner's 2018 chrysler pacifica. Returned loaner vehicle to dealer for a different car.
While stopped at a stop sign the vehicle's auto stop/start function disabled the engine as normal. When i lifted my foot off the brake to engage engine the car stalled and "service auto start/stop" displayed on screen. Then the screen indicated to put the vehicle in park. After i put the vehicle in park i restarted the vehicle and operated normally. Vehicle was purchased new and has 1,200 miles on it. I will be taking the vehicle to my dealer for assessment.
While driving our 2018 chrysler pacifica on i-95 south in nh, traffic came to an abrupt stop and we rear-ended a jeep wrangler at approximately 30-40 mph. I braked for about 20 ft and struck the jeep. Our airbags deployed and the engine compartment immediately burst into flames upon impact. The flames were so immediate and so violent that my wife and i only had time to remove our young daughters from the middle row of the vehicle. The accident itself was minor, the jeep was able to drive away after the accident. Our pacifica was a complete loss as a result of the fire......updated 10/30/18
Car turned off while driving on highway
Vehicle was briefly stopped in traffic at a light with electronic start-stop engaged. When foot was removed from the brake, the engine started back up momentarily then sputtered to a stop. The engine start/stop button and shift knob were unresponsive (could not shift gears). Neutral override cord was pulled, but ineffective because electronic parking brake still seemed to be engaged. The vehicle could not be moved out of traffic into a safe location and had to be towed to dealership. Heating and power windows turned off as well, and possibly the hazard lights were ineffective (unsure because it was unsafe to leave the vehicle and check).
On several occasions while driving, the vehicle has stalled. Forcing us to put the car in park and restart the engine. This has happened pulling into busy intersections and once occurred on train tracks. My wife and i are afraid to drive our brand new mini van.
This vehicle with unsafe deadly driving conditions began as a new vehicle at around 1300 miles. Acceleration of chrysler pacifica while driving at 55 to 75 miles per hour with the engine of vehicle does not slow down but stays stuck and does not slow down and remains at a high rate of speed. Documented over 350 incidents of thissubject pacifica for 3 years.often, i could not stop the engine from racing at its highest rate of speed while on freeways and other roads.this vehicles engine does not slow down and begin forced pumping of brakes making the vehicle rise in height and..ii could not stop this pacifica engine from shutdown racing engine until i place the shift mechanism in neutral to slow it down and keep in from crashing into a forward vehcile object.the engine gets stuck in its former highest rate of speed for 30 to 45 seconds.on a good number of occasions i have taken this subject vehicle to ray lathem dealership in detroit, michigan.the dealership put thousands of miles on my leased vehicle and stated they did not know what the safety stuck acceleration problem was.chrysler would not acknowledge any safety acceleration problems and i had my vehicle tested by software engineers and they advised me that the aforementioned chrysler pacifica has defective ut modules, powertrain control pcm reprogram module powertrain control.this pacifica engine continued to stick causing the engine to race a its former highest rate of spped of 55 or 70 miles per hour.during winter weather like rain, snow or ice this vehicle would turn sideways while getting off the freeway service drive.while this is my 4th chrysler mini van i have placed my family children at high risk of being injured in a car accident.i have written the president of chrysler and all this stress this cost me over 9,500 additional mileage penalties of .28 cents per mile.. .
On multiple occasions the vehicle has stalled out while waiting for stop lights and just in a stopped position. In order to restart the vehicle it had to be placed in park. It does start immediately however is a serious safety concern leaving us to wonder if this will occur during actual driving.
(1) power steering went out intermittently on the freeway and said it was unavailable and service was required (2)vehicle was hesitating when stepping on the gas (3) heater/air conditioner changed the level of air flow on it's own (4) window rolled down on its own.after i had it in the shop for 2 1/2 weeks, they didn't do any work to it and had me come pick it up.after driving it for 2 minutes, the power steering kept going out on me again.then i was stopped at a stop light and the car turned off and i had to put it in park and re-start it.when i drove it back to the dealership, the window rolled down again on its own.how could they give this car back to me knowing they didn't fix anything.i have children that i drive around in this vehicle.i do not feel safe driving this vehicle any longer.it is a brand new car.i've had it for 2 months.
The contact owns a 2018 chrysler pacifica. The contact received notification of nhtsa campaign numbers: 19v348000 (electrical system) and 18v395000 (electrical system, equipment). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Jacksonville chrysler dodge jeep ram arlington (9600 atlantic blvd, jacksonville, fl 32225, (877) 677-5782) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 chrysler pacifica. The contact stated while attempting to park the vehicle, the back over prevention camera failed to display an image on the screen. The contact also stated that the rearview image would remain on the radio display. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the radio software needing to be updated. The vehicle was not repaired. The contact was relating the failure to nhtsa campaign number: 19v886000 (back over prevention, equipment). The manufacturer had been informed of the failure and informed the contact that the part was not yet available. The failure mileage was approximately 800.
There have been no map updates to the built-in gps navigation system in two years. With constantly changing roads, regular map updates are vital. The lack of map updates is a dangerous safety issue, as the built-in gps navigation system cannot be relied upon. I have monitored the official chrysler source for map updates, and there have been none. Numerous telephone calls to chrysler have confirmed that there are no map updates available, and no prediction as to when or if such updates will ever be available.
I was passing a slow moving motor home on state road 19 ocala national forest . In the middle of my pass the engine cut off. I had enough speed to finish my pass safely and pull to the side of road. All the panel lights were flashing and the car would not restart. I called roadside assistance chrysler and after four hours the vehicle was towed to the nearest chrysler dealer. The car has been at beck palatka florida, chrysler since april first. They informed after five days that they were not equipped to handle repairs because of the new technology on this vehicle. I have now been informed that i will have to pay for towing from dealer in palatka to the st. Augustine dealer. I feel concern for my safety driving this new chrysler hybrid if it can be repaired. We could have had loss of life had another vehicle struck our vehicleapproaching head on. I had no acceleration in the middle of my passing, and with my wife and grandchildren in the car, this situation could have been tragic. My case number is 33839387 and i have been informed that it is going to be transferred to another person! please advise as to my next step in this process.
While cruise control is engaged if a vehicle is already stopped when you come upon it, like at traffic light, while you are approaching the vehicle will not engage the brakes as apposed to when you are both moving and the vehicle in front slows to a stop. Also, the screen that shows the 360 camera and other apps freezes up randomly, mostly while using the camera while not in reverse, both when the vehicle is moving and stopped.
Forward collision avoidance systemcame to a complete stop at a check pointproceeded forward when told to and with in 20-30 feet the warning system went off and vehicle came to an abrupt stop for no reason.nothing in front of the vehicle at all. Similar situations have happened but there were vehicles parked on the side of the road as you go into a turn, but the vehicle never actually braked for those.
My new pacifica is equipped for the forward collision warning system.this is one of the big reasons i changed to this exact van.well, it doesn't work.i have tried to get it to engage, no warnings, no braking, no anything.i have had it in the dealership and they claim they tried it and it worked but the service guy refused to do it again because it wasn't safe.ummm, isn't that the whole purpose of it?it is set to the farthest distance setting and not working.i have had to slam on the brakes when testing it, so know that it is not working.the dealer is giving me the run around but i have read that many others have the same issue.this needs to work!i paid extra for this package and am very disappointed.a new 45000 van that doesn't do what it is suppose to is ridiculous.
The contact owns a 2018 chrysler pacifica. While driving 60 mph and approaching a vehicle, the forward collision warning system failed to alert. The vehicle was taken to huntington jeep chrysler dodge ram (1220 e jericho turnpike, ny 11743, (631) 673-0270) where the sensor was recalculated. The repair did not correct the failure. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 810. Updated 9/26/18
Active cruise control fails to detect the vehicle in front. It happens at least once a day. Its does not convey confidence on the system.
Transmission doesnā€™t shift properly. Highway going normal speeds, switch lanes and when pushing gas peddle, it instead slipped and decreased speeds almost causing an accident. Dealership says nothing is wrong. Eco start stop illuminated and front collision warning light also on.
I have small grandchildren who play in the driveway area occasionally and i purchased a vehicle with parking collision warning features as an essential safety feature. The front center collision warning stopped working and when taken to the dealer twice they cannot confirm the defect because they test by walking in front of the car from the side. This activates sensors on the side but cannot identify a problem with the front sensor. They also drive the vehicle into a service bay which also activates the side sensors and does not detect the problem with the front sensor. We will try a third time with the dealer to have the problem addressed, but my concern is that current service guidelines for assessing function of the system are inadequate and should be addressed by appropriate training.i have no safe way of evaluating whether this problem effects the collision warning system.
Within 2 months of buying the vehicle, the minivan stalled and died on a highway (i-80). Luckily it was early morning (6 am) and there wasn't anyone behind me or next to me. So was able to maneuver to the right shoulder. Car was towed to local dealership. Problem was supposedly fixed, but not assurance from chrysler. Did i get a lemon? are there others who have had similar issues with this minivan?
Fuel pressuresensor bad, fuel leaking, fires
We purchased the vehicle new from an out-of-state dealership (ewald chrysler jeep dodge llc in franklin, wi) in november 2019. Since that purchase, we have suffered four (4) failure events in which the vehicle completely loses power while driving, having experienced the first failure event just 10 months after purchase at approximately 15,000 miles.in each instance, the vehicle will, without warning and while in motion, power off and cease to move under its own power, illuminate a check engine light (cel), and display a ā€˜shift to p to startā€™ message on the console.in every instance, the complete loss of driveability has required immediate and urgent action to move our vehicle out of lanes of travel and onto the shoulder. In all but one instance, the vehicle fails to restart without significant intervention (e.g., towing to the dealership) and has left our family stranded. To facilitate repairs, we have shared cel event logging, a video, and photos with the below-listed dealerships. To date, the dealership states that they are unsure as to the cause of the failures and can not find any obvious issue requiring repair beyond the p0c0e code that is stored in the vehicle's ecm.our vehicle has been in for repair on the following dates for this recurrent failure:august 3, 2020 (15,900 mi): died while driving, serviced at larry miller chrysler jeep avondale august 7, 2020 (15,978 mi): died while driving, serviced at chapman dodge chrysler jeep june 30, 2021 (33,863): died while driving, serviced at chapman dodge chrysler jeep july 3, 2021 (34,300): died while driving, serviced at chapman dodge chrysler jeep
The contact owns a 2018 chrysler pacifica. While driving various speeds, the engine stalled without warning. The contact placed the gear in park and attempted to restart the vehicle. The contact cited that the automatic engine fuel saving device, a feature of the vehicle, may have caused the failure. A dealer and the manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
This is the second time we have had this issue with our van. The first time was may 25, 2019. On june 4, 2021, my wife was driving down the highway with our two kids and as she began to exit toward the off ramp, several alarms and warning appeared on the driverā€™s dashboard including 'service hybrid system', a red wrench with a lightning bolt through it, the orange engine warning light,and a message appeared saying 'shift vehicle to park'. The van stalled and when my wife pressed the accelerator, nothing happened. She was able to coast down the exit ramp and pull over to the shoulder. The van was out in park, shut off and we were able to restart it. The orange engine warning light remained on. We immediately drove to the dealership. They ran a diagnostic test and said no issues came up but there were twenty some software updates. The issue has not been reproduced by the dealer but we have had it happen two times.the vehicle has not been inspected by the manufacturer.
Car looses power and then jolts from the backend. It feels like we have been rear ended.car shut off at a stop. Had to restart. All these have have happened over 5 times and we have only owned the car for 3 months.scared to drive the vehicle.
Vehicle stalled out while driving. Emitted a burning smell. Made it to the side of the road and saw smoke.opened the hood and saw the catalytic converter was glowing red.huge risk of fire.*dt *dt*dt *dt
The contact leases a 2018 chrysler pacifica. The contact stated that the vehicle stalled numerous times when attempting to accelerate from a stop. The contact took the vehicle to sterling heights dodge chrysler jeep ram (40111 van dyke avenue, sterling heights, mi 48313, (586)-939-3900) where it was diagnosed that the fuel pump control module and fuel pump relay failed. The vehicle was not repaired; however, the dealer replaced the start and stop engine battery. The failure was not remedied. The dealer also test drove the vehicle and was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 3,000.
My engine shuts off when it is idle. The start/stop battery was replaced 5 months ago.
This morning my 2018 hybrid limited was dead.i purchased it new three weeks ago. It had been plugged in overnight using the 110 charger that came with the van. It would not start, and briefly flashed some kind of service needed warning on the screen. Then the screen turned off and the vehicle repeatedly made a clicking sound. The van was completely unresponsive. I noticed the windshield wipers were ever so slowly in motion back and forth. I checked the switch but the wiper was set to the 'off' position. None of the wiper controls would change the setting. The dealership set me up with a number for chrysler tow. I was on the phone about 20ft away when suddenly the van started rolling backward down the driveway and into the street! i ran over and checked it and still everything was unresponsive, the wipers no longer moving however the parking brake button, and shifter buttons, and overhead lights were flashing.we had the van towed to the dealership.they said the battery was bad and replaced it.below is a post about my experience with more information and videos:https://www.pacificaforums.com/forum/433-2017-chrysler-pacifica-phev-hybrid-general-discussion/41697-battery-dies-pacifica-hybrid-rolls-out-driveway-into-street.htmlalso here is video taken immediately after it rolled.note the interior lights actively flashing including the parking brake indicator as well as the digital shifter knob lights.https://youtu.be/6_ly7blnjnshttps://youtu.be/jfcp0idbfqialso, after researching online i found someone else who also had the brakes disengage with 12v battery issue..her experience can be found here (see post #3): https://www.pacificaforums.com/forum/433-2017-chrysler-pacifica-phev-hybrid-general-discussion/40261-brand-new-hybrid-completely-died.htmlchrysler needs to address this serious and dangerous issue!
2 days after purchasing car, the check engine light came on. I asked service folks at dealership if i can bring it in. They said bring it in the next day. Later that day, my wife drove to store. She was in for 15 minutes. When she came back to car in parking lot and started the car the monitor said something about car being put in "park" and then had electric failure after a strange noise. Worried that power failure could happen while car is in motion. Dealer would not replace car unless we gave all 10s on survey, which we refuse to do.dealership service said car had complete electric failure. Was told this was the first time they have encountered this problem. Service person also said they were aware of defects in pacificas. I asked how come they sold cars with known defects dealership stated they have lots of cars and many have defects.
While driving straight at highway speeds, engine started hesitating, quickly followed by engine shutdown and total loss of acceleration. Within several seconds engine restarted, followed by a rapid increase in rpms.then engine shut down again. After pulling off road, i waited several minutes and restarted the car. It would run for 30 seconds or so and then shut down, this pattern repeating until i could find a safe spot to park the car and arrange for tow.dealership replaced fuel rail pressure sensor, fuel supply tube, and fuel pump. Car is 6 months old.
I had just purchased this car and was driving away from the dealer.about a mile down the road i was slowing down and started to put on the brakes when i had an uncontrolled acceleration event.(it felt like someone had just stepped on the accelerator).i had to slam hard on the brakes and just avoided hitting the car in front of me.i know this was caused probably by the computer but i know it wasn't me.my foot was only on the brake.i know this feeling well since i used to have a 2004 prius where this happened to me many times.
The car 12v battery drains completely, rendering the vehicle immobile and completely non functional. There has been an electrical burning smell once the car is jump started and driving. I fear there is some kind of short or electrical discharge somewhere that could render the vehicle inoperable or start a fire at my home or while the car is being used. This vehicle has been at the dealer for 7 weeks and they have not found the problem. I have been told that the car has been connected to a computer system that is being "looked into" remotely by chrysler. They have replaced the battery and the charging management system at my expense.the problems started when the car had 38000 miles and began with the "radio" which controls many other functions of the car constantly rebooting and having corrupted firmware which i was told cannot be fixed, only replaced. I have since been told this unit cannot be ordered at this time.
Was traveling at highway speeds until road construction slowed everything down to stop-and-go.after about 10 minutes of this, we were about to go again and the car just stopped.nothing was working.called chrysler dealership in st louis where we leased the car.they told us there was a way to release the car so we could push it off the highway.didn't work.finally had car towed to chrysler dealership in springfield, il.when we got back to st louis, found a safety recall letter: v53/nhtsa19v-348.am enclosing repair sheets.
Car stalled and began smoking profusely when attempting to accelerate after being stopped at a red light. Car was repaired as per recall (which was known about at the time but we were told it should not have affected our car). Car continued to smell of smoke after transition from electric to gas mode. Dealer was unable to pinpoint why.*dt *dt
This is the third and fourth time we have had this issue with our van. The previous two times were on may 25, 2019 and june 4, 2021. In this incident, my wife was driving our van with our two kids and i down northwest highway in arlington heights, il. We were going about 35 miles per hour when several alarms and warnings appeared on the driverā€™s dashboard including 'service hybrid system', a red wrench with a red lightning bolt through it, the orange engine warning light, and red battery warning icon, and a message appeared saying 'shift vehicle to park'. (see attached photos.) when my wife pressed the accelerator pedal nothing happened. We were able to coast and turn down a side street. We put the vehicle in park, turned it off and weā€™re able to restart it. We immediately notified the dealership and drove it there. On the way to the dealership, we made a stop. When in a parking lot, my wife pressed the accelerator to drive and the same issue happened with the same warning lights and alarms. Once again, we shifted to park, turned the vehicle off and weā€™re able to restart it. We drove straight to the dealership, informed them of the repeated issue and left the van with them.the dealership indicated there were over twenty software updates. We were told the exact same thing on june 4th the last time this happened. They have not yet been able to tell us why this has happened or continues to happen. The problem has not been reproduced by the dealership but this is the third time this has happened. The vehicle has not been inspectedby the manufacturer.
The vehicle during operation suddenly decelerated and would not move on two occasions.the first occasion happened less than 1000 miles on the od.the vehicle was traveling at 30mph on a city street when it lost power to the wheels and had to pull off the road.the engine was still running but the vehicle would not drive.had to turn it off and on again for it to operate.the second occasion at 5500 miles it just stopped after pulling out from a stop sign in the middle of an intersection.the traction control light went on briefly as it was stopping.again the engine was on but it would not move.had to restart the vehicle for it to operate.
The contact owns a 2018 chrysler pacifica. While the vehicle was parked and turned off in the driveway on a slight slope, the contact remotely opened the front passenger door and rested her right hand on the door. While retrieving something from the back of the front passenger seat, the front passenger door closed and latched onto the contact's hand without warning. The contact struggled with the help of a neighbor to release the door latch and free her hand. The dealer was not called. The manufacturer was not made aware of the failure. The contact was not injured. The failure was not diagnosed or repaired. The failure mileage was approximately 14,000.
I had just purchased this car and was driving away from the dealer.about a mile down the road i was slowing down and started to put on the brakes when i had an uncontrolled acceleration event.(it felt like someone had just stepped on the accelerator).i had to slam hard on the brakes and just avoided hitting the car in front of me.i know this was caused probably by the computer but i know it wasn't me.my foot was only on the brake.i know this feeling well since i used to have a 2004 prius where this happened to me many times.
I was driving near my home at 20mph when car came to a dead stop. It felt like the bottom of car had fallen. I turned off car and restarted it to see if it would move. It wouldn't. I calledaaa and it was towed to an auto service. It was transferred to pompey auto group in scranton, pa. Had my husband been driving this vehicle on major highways for his job at a higher rate of speed, it could've been catastrophic. Luckily it happened to me as i was not transporting my grandchildren and i was close to home. Thinking back months earlier, i recalled that on many occasions, as we were backing out of our driveway, we would hear a grinding noise. It was mentioned to several repairmen , including authorized chrysler servicemen, and no one supposedly found any issues. By the way, back in september of 2019, we also had a problem with the battery that controls the engagement in the park position. We have documentation for both issues, should you need further information. Indeed, both issues are safety issues and both could cause deaths if they are not immediately solved. The issue w/ the battery park position engagement occurred while the car was stopped on a major highway in nj. The last problem occurred on a city street on july 30, 2020.
Picked up vehicle from bayside chrysler dodge jeep ram of annapolis after we were told the problems were addressed. After driving about 50 miles home parking than driving the van again about 5 miles, in the center lane of the road driving about 45 mph the van said "shift to p to start". The van wouldn't accelerate forcing my wife to drift to the shoulder of the road. The van was turned off and attempted to turn back on, but the van would not turn completely on to drive. After about five minutes the van was able to be restarted and turned on. The check engine light came on, the van was driven to auto zone to have the check engine light read."power train system - p0bfd" & " secondary dtc".
When driving forward speed around 10-20 miles an hour or 1500 -1750 rpm, the transmission will shift extremely hard (it feels like someone is hitting the car from behind-it is a violent shift).i have taken this vehicle in several times since purchasing new in february 2018.theis occurs two to three times a day or even more during the week.i have experienced this issue pulling forward from my drive way to getting on the highway and accelerating.i have taken it to the dealership and they have done flash resets several times with no success.i think having a brandnew vehicle doing this is unacceptable and very dangerous with the violent shifting.i was told the new 9 speed transmissions all are having this type of issue.
1. In motion on city streets vehicle has harsh shifting, jerks like its shifting into a different gear while driving under 40 mph. This started happening two weeks or so after purchasing this vehicle brand new and does this once to twice a week. 2.) in motion on streets and freeway the stereo goes black randomly and will not turn back on, radio also will randomly jump from multiple stations including am/fm, carplay, etc. While driving.3). In motion driving on city streets the vehicle antilock brake system kicked in while pulling out of driveway and stopped vehicle dead in its tracks with 3 children in the vehicle. I made multiple attempts and was unable to release antilock brake system for one hour until it automatically shut off and then was able to drive back into driveway.
I called the dealer regarding another issue with my vehicle. I was told that there are 2 open recalls and had to wait 2 months to get the service appointment. The recalls are for a manual park release and the cruise control. This is very alarming and very dangerous. I called chrysler corporation and was told that there is nothing that i can do and need to wait the 2 months. This vehicle is a hazard to the road! i do not feel comfortable driving an unsafe vehicle for 2 months!
Takara recall. While taking off from a stop my transmission shifts into a gear very hard. It makes a load bang and you can feel it. It feels like you got hit. It seems to be getting worse.
While driving on a freeway, the engine started losing power and would not react to the gas pedal. In addition, the gear shift would not change when i tried to change it from drive to neutral. The car would purposely be slowed down by the engine as it was stuck in drive position. The created a dangerous situation as it was difficult to control car to move it into the emergency lane. After pulling over, smoke started coming out of the engine and vents. I was then unable to turn off the engine as the power button would not react when pressed. Per the dealership, the catalytic converters was clogged and overheated so needed to be replaced as well as the oxygen sensor. This should not have needed to be repaired in a car that is only 1.5 years old and created a very dangerous situation on the freeway.
Came to full stop at a light on a 2 lane highway.there was no one in front of me and one care behind.almost immediately after stopping for the light, the engine stopped, the transmission indicator light flashed the light under "d" and the gauge cluster flashed multiple lights.i can only remember seeing fwc or fcw flashing but there were other lights.auto start/stop was not disabled so i was initially not surprised by the engine stopping at a light.to restart, i had to place transmission back in "p", hold the brake and push the ignition.i then, despite having our seat belts on, had to disengage the parking brake by pushing the button.this usually happens automatically when the vehicle is placed in "d".once we returned home, the driver's side power sliding door would not operate.we had to open it manually to get my son out.the passenger's side worked like it should.both these things have happened to my wife (the primary driver) several times and reported to the dealership.they have been unable to replicate the problem or fix it.
The contact owns a 2018 chrysler pacifica. While driving 25 mph, the contact heard a loud abnormal noise. The contact was able to park the vehicle on the side of the road. While she was exiting the vehicle, the contact noticed that the front driver's side wheel was turned completely to the left. The vehicle was towed to orchard chrysler dodge jeep ram (located at 64600 van dyke, washington, mi 48095, (586) 430-5086) where it was diagnosed that the tie rod and axles needed to be replaced. The contact stated that the vehicle was repaired per an unknown recall. The manufacturer was notified. The failure mileage was 9,605. Consumer stated after the accident, there was a recall on the right side tie rod. Consumer wants to know if the left side isdefective.
The vehicle during operation suddenly decelerated and would not move on two occasions.the first occasion happened less than 1000 miles on the od.the vehicle was traveling at 30mph on a city street when it lost power to the wheels and had to pull off the road.the engine was still running but the vehicle would not drive.had to turn it off and on again for it to operate.the second occasion at 5500 miles it just stopped after pulling out from a stop sign in the middle of an intersection.the traction control light went on briefly as it was stopping.again the engine was on but it would not move.had to restart the vehicle for it to operate.
Engine turned off/stalled without warning while in drive going about 35 mph on a highway exit ramp. Chimes started bonging and 'd' on dashboard started blinking. I was able to brake to a stop. Msg appeared to put car in park to restart. Car restarted immediately. This problem sounds similar to 2018 recall u87 for engine stalling, but my vin is not covered in recall.also, note the 2017 recall u01 for engine stalling.some consumers noted in their complaints that the "fix" did not work. This is very troubling!! obviously two consecutive year recalls for engine stalling does not inspire confidence that the problem has been adequately addressed. I do not feel safe in this car.see current reported complaints (for same problem) online:http://www.arfc.org/complaints/2018/chrysler/pacifica/engine/problem.aspxhttp://www.carproblemzoo.com/chrysler/pacifica/2018/engine-shut-off-without-warning-problems.php......
While i am at a quick stop - stop sign, rotary, light, intersection - my vehicle will shut off without warning, causing me to have to put the car into park, restart, and put the car back into drive before i am able to continue in motion.this causes me to stall for 30 seconds - 1 minute with traffic piling up behind me.
On may 23, 2018 i was in route to work per normal.it was about 8:30 am. The car was stationary in the left hand turn lane (second from right lane) on a 6 lane busy city street waiting for a red light to turn green so i could turn left/north onto next street.the car was in drive with my foot on the brake.as the light turned green i took my foot from the brake to the accelerator and the car suddenly powered down. I put my foot on the brake, put in park, turned off the car, and then pushed start again.the car started but would not move out of park.i retried several times with no luck to get the car out of park and move forward.i put on my hazards as cars started to stack up behind me while i was motioning for traffic to go around me.i tried again to restart and while the car would restart,i could not move it out of park and was stuck there.with my hazards on, i called the police to assist and then tried to use my uconnect to reach my 'free' roadside assitance using my assist button.i got an error message multiple times that it would not connect.i found the 800 number and manually dialed myself.after about a 10 minute process i finally was able to order service via the text process that was sent to me.it took another 5 minutes before i received confirmation that tow truck was ordered.police arrived.i called back to determine how long tow truck would take to find it was 90 minutes.this was unacceptable due to my location and the traffic backup.i called my dealer directly and they sent service within 30 minutes.the dealer immediately received a call from chrysler star team (due to the roadside report i filed) and they had my car for one week.i have the car back now and there are no solid explanations as to why this happened.i know that chrysler was very involved in having dealer perform multiple tests. Thankful i was not on freeway.
Transmission doesnā€™t shift properly. Highway going normal speeds, switch lanes and when pushing gas peddle, it instead slipped and decreased speeds almost causing an accident. Dealership says nothing is wrong. Eco start stop illuminated and front collision warning light also on.
On june 11th on my way home from work i stopped at a store and parked the car.upon my return to my car about 15 minutes later, i unlocked, sat down, put my foot on the brake and pressed start. The car started as normal.i attempted to put the car in drive and the lever would not move out of park. The orange engine light remained on.as i had a similar problem on may 23rd, i turned off the car and attempted to start and shift into drive again with no different result. I tried several more times with no luck.the car started just fine, it simply would not shift out of park and each time the engine light remained on.the parking brake was not on nor did i try to push it.i called my roadside assist to order service to be towed to my dealer.i got out of the car for a few minutes and then got back in to try the process again and still no result. After about 30 minutes total, the tow truck arrived.just as he was arriving i tried same process and the car did shift into drive.i still had the car towed and the dealer spent over one week trying to determine the cause with no answers. Chrysler was very involved since i had this same problem on may 23rd.however, on that may date my car stalled while i was waiting at a stoplight on a busy road and then locked in park so i could not move it.this time i was not moving as the car was parked in a lot.after 8 days at the dealer i have my car back.
Sept 2018 at approximately 9000 miles: complete loss of power while driving.all systems relayed error messages such as "power steering not available."lost power steering and power brakes.car could not be put in neutral or park or restarted. The vehicle was towed to the shop where they replaced the transmission. In december the car began having issues with the auto start/stop causing the car to lose power while stopped at a light.it was worked on 3 times for this over the next several months, to date there have not been any issue of this reoccurring.in may 2019 at 18000 miles it was returned to the shop for a whining sound in the transmission and they replaced the transmission again.
Vehicle was briefly stopped in traffic at a light with electronic start-stop engaged. When foot was removed from the brake, the engine started back up momentarily then sputtered to a stop. The engine start/stop button and shift knob were unresponsive (could not shift gears). Neutral override cord was pulled, but ineffective because electronic parking brake still seemed to be engaged. The vehicle could not be moved out of traffic into a safe location and had to be towed to dealership. Heating and power windows turned off as well, and possibly the hazard lights were ineffective (unsure because it was unsafe to leave the vehicle and check).
On august 7, while i was driving on a state highway, around 30 mph, my van suddenly stopped and would not start again. I was stuck in the middle of the road for about 5 minutes while the car made noises and the check engine lights and other dashboard warnings flashed. After a few minutes i was able to restart my car to move it to a safe location. My "micromechanic" engine light reader gave me codes u0401 and u0100, lost communication with ecm/pcm and invalid data received from ecm/pcm-and said the car was unsafe to drive. I had it towed to the dealership. After about a week, the dealership said they rebooted the computer and test drove the car about 15 miles and it was working again. They said it was safe for me to drive and had me pick it up. I had the car back for 10 days. On august 22, i was attempting to leave work. The car was stationary in the parking garage. When i started my car, the same thing happened - it began flashing and beeping. I was unable to turn the car off or move the car. When i pushed the ignition button instead of turning the car off it would re-cycle and begin beeping again.i ran the micromechanic and it gave me the same codes u0100 and u0401 dealing with ecm and pcm. I had to stay with the car 2.5 hours to wait for the tow truck and the entire time it beeped and flashed - i was unable to turn it off. I had it towed back to the same dealership, where it still is currently. Both times this occurred the car was not charged electrically but had gasoline fuel.
The contact owns a 2018 chrysler pacifica. While driving 15 mph, the vehicle jerked back and forth without warning. The failure recurred several times. The vehicle was taken to autonation chrysler dodge jeep ram pembroke pines (954-446-8775, located at 13601 pines boulevard, pembroke pines, fl 33027), but the failure could not be duplicated. The manufacturer was made aware of the failure and did not assist. The failure recurred and the vehicle was taken to an unknown dealer. The dealer could not duplicate the failure and the vehicle was not repaired. The failure mileage was unknown.
We purchased our 2018 chrysler pacifica in early october 2018 and have since put less than 3,000 miles on the odometer. Today, while driving on a level rural road near our home, a couple of warning lights started flashing out of nowhere: one indicating that blind-spot monitoring was disabled, and another re: electronic stability control. Not long after we started up a hill a half-mile later, the accelerator stopped responding. We were slowing down. Then, the car basically stalled and came to a stop. More warning lights and sounds came on, including a check engine light, and one indicating that we needed to service the transmission. Then on the display above the wheel, a message said that we needed to turn off the engine to engage the parking brake. We called 911 in hopes of having an officer help direct traffic while we waited for a tow, as we were stopped around a curve and at a high risk of getting rear-ended. The car wasn't responding when i attempted to turn the engine off. I wasn't able to shift the car into park, either (the light above each gear flashed when i tried to shift away from drive). Also, the hazard lights wouldn't turn on, and nor would the parking brake (i had to keep my foot on the brake to prevent the car from rolling backward down the hill). As we waited for the tow truck, the lights on the dash continued to flash and the alarms continued on. At some point, i once again tried to turn the car off. It worked. Then, when i turned the car on again, only a check engine light came on. The tow truck driver also had no issue reversing the van up onto the bed of his truck.
After stopping at a stop sign, i turned right to go with traffic, it seemed as though the transmission quit responding at all for several seconds.fortunately, i was turning to the right. Scary.
The car 12v battery drains completely, rendering the vehicle immobile and completely non functional. There has been an electrical burning smell once the car is jump started and driving. I fear there is some kind of short or electrical discharge somewhere that could render the vehicle inoperable or start a fire at my home or while the car is being used. This vehicle has been at the dealer for 7 weeks and they have not found the problem. I have been told that the car has been connected to a computer system that is being "looked into" remotely by chrysler. They have replaced the battery and the charging management system at my expense.the problems started when the car had 38000 miles and began with the "radio" which controls many other functions of the car constantly rebooting and having corrupted firmware which i was told cannot be fixed, only replaced. I have since been told this unit cannot be ordered at this time.
After a stop, then stepping on the gas and nothing happens. Finally takes the gas and lurches forward. On 03/15/2018 the dealer updated the tcm software,said mine was out of date. Seemed ok until 04/01/2018 when it did the same thing again. Mileage is 3000.
Vehicle was in reverse (r), changed to drive (d) in "prndl" selector and vehicle moved backwards instead of forwardwhen accelerating causing a collision. Police incident report was filled, and chrysler corporation contacted. Vehicle is at chrysler dealership for transmission malfunctioninvestigation.
When trying to accelerate sometime vehicle loses all power for a bout 30 seconds before power kicks in. If pulling out on to the roadway, it can be a very serious safety matter. Sometimes when problem is happening, vehicle will shift hard when power kicks in(feels like you have been rear-ended). Have had three different chrysler mechanics drive vehicle all saying they could not duplicate problem and is performingas it was designed to preform. I am at the point of being afraid of driving the vehicle, afraid i could be in a serious accident.
2018 chrysler pacifica. Consumer writes in regards to vehicle stalling. *ldthe consumer stated the battery was dead upon purchase. The dealer replaced it. A week after purchasing the vehicle it would not start. It had power, but the key fob could not be detected. The sliding doors reopened after being closed. The vehicle applies the brakes when reversing or going forward as if to stop a crash. The vehicle jolts/lunges and rolls a little when shifting gears. The engine rattles for a few seconds after the vehicle was shut off. The vehicle stalled/idled and shut down while at a stop sign and in traffic. The dash displayed engine stop start system malfunction.
When i am accelerating, the vehicle is slipping 30-40 mph, almost like a violent jolt.(at times seems like someone is rear ending us) i have brought it 2 dealerships, 1 said it couldn't duplicate the issue, the other dealership said it's a normal feature of the car. This makes me extremely concerned for the safety of my family.this has happened numerous time (like every day) i have brought the vehicle in twice now, last on 8/16
July 28, 2018 7:20pm: stopped the car at crosswalk for pedestrians. While car was stationary with my foot on the brake, the engine started to race with increasing force. Fearing that i could not hold it back with the brake, i reached over and shifted the car into neutral, which remedied the situation.notes:1) the cruise control was not engaged at the time.2) the auto stop/start was not engaged (i.e. The blue light was on).this is not the first time that this has happened.july 13, 2018 12:15pm at disney world: i was traveling down an incline toward a stop sign. As i applied my foot on the brake, the engine began to race with increasing force, despite my foot on the brake. As there was no traffic coming, i simply took my foot off of the brake and proceeded through the intersection. The situation seemed to remedy itself.notes:1) the cruise control was not engaged at the time.2) the auto stop/start was not engaged (i.e. The blue light was on).neither of these events appear to be associated with chrysler's u64 or u50 recalls, as neither the cruise control nor manual park release were engaged.however, it should be noted that the auto stop/start was not engaged in both situations.additional observations:on numerous past occasions, when the car did have the auto stop/start feature engaged (i.e. Blue light off), the car would "buck" while going through an intersection (i.e. It would slam into gear). This is one of the reasons why we now disable the auto stop/start.i am an electro/mechanical engineer with 40 years experience and former global director of product reliability, safety & consumer impact for motorola.
There are two issues:1) on city streets when turning the vehicle will not accelerate when putting pressure on the accelerator. There is no revving of the motor, no resistance on the accelerator. Feels like the van is shutting off (but it isn't). I can push the accelerator all the way down with no increase of speed. This lasts about 4 seconds. It has happened 3 times2) the vehicle will violently shift at low speeds. 10-15mph. The vehicle acts like it is searching for the gear (slowing) and then shifts hard! feels like you are being hit from behind. This happens on all streets and at all times (turning, going straight) star case is open with fiat.
Sitting at stop light waiting for it to change when engine just turned off.didn't know what had just happened or what to do, afraid i would get rear-ended.light turned green and i had no power.i put van in park, pushed the ignition start button, van started and i was able to proceed in traffic.didn't know if problem was related to the feature where engine turns off when stopped in traffic, then turns back on when you press the gas.i pushed the button so engine wouldn't turn off until i got home safely.near zero outside temps and i thought vehicle had died.luckily, driver behind me was paying attention and didn't jump the gun when the light turned green or i definitely would have been rear-ended.apparently this is a problem that other pacifica drivers have experienced.it needs to be fixed before someone is hurt.makes me very uneasy to drive it not knowing when it might happen again.will take to dealer as soon as possible.
When driving at low speeds (30 mph or less)the transmission kicks going from first gear into second and now it is kicking from second gear to third gear. It is a hard bang that feels like i am being rear ended by another vehicle.
We bought the chrysler van new in 2018.one year (~10,000 miles) later, the van developed rough upshifting.it does not happen every time but it occasionally bangs into gear very violently under slow acceleration at 30 - 35 mph.we took the van to chrysler mechanics but they could not reproduce the rough shift so they would not do anything about it.every time it happens, it scares me to death.it feels like a sledgehammer hit the van!
When in slow or bumper to bumper traffic slowing down at a traffic light or to make a right or left turn. When you go toaccelerate my transmission throws a hard shift like something just hit the back of the van and pushed it forward .i took thevan to the dealership twice between february and may 2020they keep telling me they cant find the problem.
The contact owns a 2018 chrysler pacifica. The contact stated that while driving at various speeds and shifting from second to third gear, without warning, the vehicle jerked backward then forward while depressing the accelerator pedal. The vehicle was taken to three separate chrysler dealers; orlando dodge chrysler jeep ram (4101 w colonial dr, orlando, fl 32808), airport chrysler dodge jeep ram (5751 eagle vail drive, orlando, fl 32822) and central florida chrysler dodge jeep ram (8675 commodity cir, orlando, fl 32819) however, the mechanics were unable to duplicate the failure. The manufacturer was notified of the failure and the referred the contact back to the dealers. No additional assistance was provided. The vehicle was not repaired. The failure mileage was approximately 17,000.
When completing a stop at traffic lights, the vehicle start/stop system shuts off the engine and without warning it has not restarted automatically leaving us expecting to take off and having to put the vehicle back in park while in traffic and then restart the engine and move gear selector back to the drive position. I've nearly been rear-ended due to this several times. I have counted 7 times this malfunction has happened. When checking the vehicle for any dtc's there have never been any.
2018 pacifica with 5450 miles on it.while driving on highway at 60 mph with adaptive cruise control engaged, vehicle sudden appeared to stop running. Vehicle had been operating perfectly normal with no indication of a problem until it started to quickly lose speed and had no response from accelerator pedal.message on dashboard said to place vehicle in park and press start button. I'm not sure if the engine was actually idling or if it had completely stopped running.i did not notice a loss of power steering or brakes.coasted over to shoulder, placed in park and tried to restart.the engine would start, but only idle at about 600 rpm.accelerator pedal had no effect on engine rpm and i could not shift out of park. Shut the vehicle off and restarted it several times with same result over a 3 minute period.then i switched the auto start/stop button into the off(defeat setting) and was immediately able to restart the vehicle, which then operated as normal.since this incident yesterday, the vehicle has operated as normal and has reported no faults through the u-connect application.clear weather with temperature near 100 degrees when this incident occurred. Both keyless remotes for the vehicle were inside the vehicle, mine in my pocket and my wife's in her purse. Before heading out on this trip i had used the remote start function and allowed the vehicle to run in remote start mode until it timed out.then had remote started the vehicle a second time before switching it to normal run mode before leaving the parking lot.this was about 40 minutes before the event happened.it occurred to me that the messages that were displayed on the dash while the vehicle was inoperable were similar, or possibly identical to messages displayed during the remote start function, which is why i thought of switching the auto start/stop button to the defeat position.
2018 touring l plus towed. Was driving along and started losing all power, systems started to shut down, van was limited in speed and function. By the end all warning systems had failed, power steering was gone, abs was gone, after the battery hit 8.9 volts we lost control of the transmission, the "d" on the display started flashing and the van shut off 15 seconds later.once the van was off i was unable to put it in park or apply the parking brake due to the loss of power.
Since i leased the vehicle, the screen of the radio don't work properly, the automatic doors sometimes don't work, the automatic doors lock don't work properly either and the transmission do a harsh kick.i have been reporting to chrysler the conditions and malfunctions of the vehicle and they have never fixed, always says that everything is ok.i have to drive and pay a lemon car with no remedy.every time that i drive my car on the highway, the transmission have issues, and also when i drive my car and i need to use the camera to see the back of the street, the screen doesn't work.
This happened on two occasions. I came to a complete stop, and the auto start stop shut the engine off like it's supposed to. However, when this happened a bunch of warnings came across my dash, saying certain safety features were disabled and the car wouldn't respond to the gas pedal. I had to put the car into park and restart my car. I took it to the dealer and they couldn't find anything wrong. It happened again after having it back for three days, and they said there was an 'update' for it. However when i picked up my car they didn't give me any paperwork to sign.
Vehicle exhibited "unintended acceleration"; the engine and vehicle suddenly accelerated on it's own while making a slow (10 mph) left hand turn.vehicle lurched forward and accelerated.acceleration lasted for a few seconds after i applied the brakes but did stop accelerating at that point.i was able to stop just short of a parked car i was trying to park behind.this is the only time this has happened before or since the incident.note: i am an ex powertrain calibration engineer so i know unintended acceleration from my previous employment.also, my foot was not on the gas pedal when the incident happened.and there was no floor mat interference (pedal physically can't reach the floor).
Vehicle came to a stop and then shutdown suddenly. Vehicle would not respond to input and created a potentially dangerous situation and we were stopped in a divided median without power. Display says "fcc service required" and then proceeds to say start/stop required and caused the engine to die. Required putting the vehicle in park, restarting the engine, and then putting back into drive.
Van will jerk or jolt when it's shifting between gears going 10- 50 mph on a flat straight away city road. Dangerous on the road because its unpredictable and uncontrollable. The jolt feels as though you have been rear ended. This has happened on multiple occasions. My car is a little over a year old. I've been having this problem immediately after i bought this brand new van with less than 10,000 miles.
While in motion, at low speed around the intersection, the car stalled and lost all power, the brake pedals become harder to push, and the power steering was gone. This happened 5-6 times over the course of 3 miles that we had to travel home.
The car randomly shifts to what sounds like neutral and has the rpms skyrocket while driving around 10-15 mph. After 2-5 seconds of loss of momentum the transmission engages and jerks the car forward like it was rear ended. This happens 3-4 times a day. The dealer states "nothing is wrong, we cant replicate the problem". This car is not safe to drive, but its our family vehicle and is needed on a daily basis.
Since the car was bought new back in june 2018 , the transmission when shift from p to d , it would engage for a second and when you hit the accelerator it wound slip for about 2 seconds and then it engages back with a bang . I found this to be very dangerous especially when i'm pulling out of the street or parking lot . I've tried to resolve it at the dealership a few times but it was hard to duplicate and instead the dealer just updated the software which did nothing to resolve the slipping problem .
We have a 2018 pacifica limited hybrid. While driving, it beeped, then message appeared to say "shift to p". The van then lost motive power shortly after. Once stopped, shut down engine then restarted, it would drive again. This also occurred a few times while driving on a freeway, i had to quickly get to emergency lane/shoulder. Very dangerous situation with cars whipping by us while we stopped with van full of kids. But it always restarted back and we were able to keep going. Engine light would stay on but then would disappear later. We took it to our dealer (fresno chrysler jeep) and they said "software issue" and that they will update it. I didn't get to talk to the advisor but looking at the service bill - unclear if anything was done. They drove it around for 30 min and engine light did not come back on. The vehicle already has done all the recalls previously. We took it home - shortly after this happened again. Not sure what condition triggers it. My wife will take it back to the dealer today and will ask them at least change the 12v battery (not sure if that is the reason but per forum discussion, this can be a culprit). The problem it seems is that dealers are in the dark about the problem and most probably dont have clue how to address it.
Vehicle randomly loses power driving down the road.transmission jerks and sometimes shifts to park while moving.
My wife and i just purchased the pacifica and decided to take a road trip from arizona to oregon . While traveling through the hills and mountains the transmission would not shift properly to maintain highway speeds! there was a lot of lag time from the drivers input between the transmission and engine to respond. Also the cruise control would engage suddenly and speedup. Took to the dealership and the tech said the vehicle software was engineered that way and he couldn't do anything for us.
I was driving about 45mph, slowed up to a green traffic light, turned right and accelerated.the car lost power for about 5 seconds, then came back on after i had pulled to the side.we brought it in for service, but chrysler could not duplicate or diagnose the issue.then, twice, my wife was stopped at a stop sign or traffic light.she got a green left arrow, accelerated into her turn, and the car lost power, then resumed after about 3-5 seconds each time.after her second occurrence, my wife drove it straight to the dealership, got the service advisor to drive the vehicle with her, he turned right into another dealership, and the car lost power for 3 seconds.again, chrysler was unable to diagnose and repair the problem.
Car started and the shifting knob got stuck in nuetral this isn't the the first time this has happened . No mater what i tried it wouldn't budge had to the dealer twice about it they said they needed to order a part. They are in northeast ohio rightnow i am 200 miles from home on a sunday . And hope a local dealer has the part this van has been a disappointment to say the least.
The van was running and i was stopped in the middle of an intersection, waiting to turn left. A warning message popped up on the dash--something about the start/stop system. I released my foot from the brake so as to continue through the intersection. Interior and exterior lights remained on however the vehicle would not move. I could not turn the shift knob out of drive, even after several attempts. Depressing the gas pedal has no effect. At some point i may have pressed the brake and then turned the shift knob back to park. I was then able to restart the vehicle and get out of the intersection. I was able to drive home after but the experience was dangerous and frightening.
Notes of 2018 chrysler pacifica :on october 24,i purchased a 2018 pacifica limited with 22,000 miles.drove it home .and turned into my driveway just before my garage.my wife (who was still in the van) said i was too far over and suggested i back up and line up better.i restarted the engine and put the rotator control in reverse.the engine started and i quickly putthe car in reverse.immediately the engine rpm jumped up, the vehicle started roaring backwards.the reverse momentum thru me forward (i still had the seat belt on). It also thru me against the brake and the accelerator. The pacifica roared back off my driveway into our cul de sac, rotated 90 degrees and landed next to my neighbors stone flower bed. The engine then died.the 'auto stop' feature was operational. Very fortunately, there were no cars or people in the drive so no one was hurt. Had they been it would have been disastrous.it was delivered to the body shop .the total damages were $4,500 and took three weeks in the repair shop..after return i noticed the pacifica still responded with sudden acceleration and jerky shifting, making driving an extremely nervous venture.an internet search revealed other similar events in the pacifica.(xxxxx)parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
This vehicle with unsafe deadly driving conditions began as a new vehicle at around 1300 miles. Acceleration of chrysler pacifica while driving at 55 to 75 miles per hour with the engine of vehicle does not slow down but stays stuck and does not slow down and remains at a high rate of speed. Documented over 350 incidents of thissubject pacifica for 3 years.often, i could not stop the engine from racing at its highest rate of speed while on freeways and other roads.this vehicles engine does not slow down and begin forced pumping of brakes making the vehicle rise in height and..ii could not stop this pacifica engine from shutdown racing engine until i place the shift mechanism in neutral to slow it down and keep in from crashing into a forward vehcile object.the engine gets stuck in its former highest rate of speed for 30 to 45 seconds.on a good number of occasions i have taken this subject vehicle to ray lathem dealership in detroit, michigan.the dealership put thousands of miles on my leased vehicle and stated they did not know what the safety stuck acceleration problem was.chrysler would not acknowledge any safety acceleration problems and i had my vehicle tested by software engineers and they advised me that the aforementioned chrysler pacifica has defective ut modules, powertrain control pcm reprogram module powertrain control.this pacifica engine continued to stick causing the engine to race a its former highest rate of spped of 55 or 70 miles per hour.during winter weather like rain, snow or ice this vehicle would turn sideways while getting off the freeway service drive.while this is my 4th chrysler mini van i have placed my family children at high risk of being injured in a car accident.i have written the president of chrysler and all this stress this cost me over 9,500 additional mileage penalties of .28 cents per mile.. .
The safety pull on the seat belt did not let up when unbuckling. It forced my daughter into almost suffocation and ultimately needed to be cut (back row, passenger side). I've now noticed that the middle row, middle seat (8 seater) has a similar issue. It continues to tighten and does not let up on, what seemingly should be a safety feature. See attached pictures
The engine start/stop feature of this van is faulty and chrysler knows it. Because they do not have a fix for this issue they cannot place a recall. This issue is not limited to my personal van. Our particular vehicle has less than 13,000 miles and has been in the service department 5 times. 3 for the same issue. We have stalled out in intersections 4 times. One time we (wife and children) were almost struck by a truck. This is a serious safety issue. Again chrysler is aware and only offered an extended service agreement.
This vehicle comes equipped with stow n go middle seats.it is a useful feature for sure.however, upon placing one of the seats back into its locked position, the headrest would no longer stay locked in its upright position.upon taking the headrest apart to try to fix the issue, i found a very cheap plastic mechanism inside that had snapped.this very flimsy plastic piece is very much liable to fail in an accident, and cause the headrest to flop forward and not provide the support required.
3rd row pacifica seats have a button to recline seats back and forward within reach of children in car seats which causes car seats to become loose and no longer installed properly.this is a family vehicle and i am concerned this will cause injury because there is no way to disable or child lock the seat recline.attempts to contact the dealership and chrysler customer service has led to no immediate resolve or acknowledgment that this could cause injury to children in car seats.the button is available for use while the car is in motion or parked.
This morning my 2018 hybrid limited was dead.i purchased it new three weeks ago. It had been plugged in overnight using the 110 charger that came with the van. It would not start, and briefly flashed some kind of service needed warning on the screen. Then the screen turned off and the vehicle repeatedly made a clicking sound. The van was completely unresponsive. I noticed the windshield wipers were ever so slowly in motion back and forth. I checked the switch but the wiper was set to the 'off' position. None of the wiper controls would change the setting. The dealership set me up with a number for chrysler tow. I was on the phone about 20ft away when suddenly the van started rolling backward down the driveway and into the street! i ran over and checked it and still everything was unresponsive, the wipers no longer moving however the parking brake button, and shifter buttons, and overhead lights were flashing.we had the van towed to the dealership.they said the battery was bad and replaced it.below is a post about my experience with more information and videos:https://www.pacificaforums.com/forum/433-2017-chrysler-pacifica-phev-hybrid-general-discussion/41697-battery-dies-pacifica-hybrid-rolls-out-driveway-into-street.htmlalso here is video taken immediately after it rolled.note the interior lights actively flashing including the parking brake indicator as well as the digital shifter knob lights.https://youtu.be/6_ly7blnjnshttps://youtu.be/jfcp0idbfqialso, after researching online i found someone else who also had the brakes disengage with 12v battery issue..her experience can be found here (see post #3): https://www.pacificaforums.com/forum/433-2017-chrysler-pacifica-phev-hybrid-general-discussion/40261-brand-new-hybrid-completely-died.htmlchrysler needs to address this serious and dangerous issue!
On numerous occasions the van has lost brake function. I can slowly be coming to a stop and press brakes all the way to the floor and i'm still coasting. So dangerous and scary. There is a hissing sound like as if air pressure is building up in the brake line which is pushing against my foot is on the brake pedal, allowing the vehicle to move slowly when it should be stopped. As a mom of 3, i feel very unsafe i took it to the dealership and 2 other people and no one can't find what is wrong. I feel very unsafe.
Engine shuts off while driving, message displayed to turn off car and turn on again because of electrical failure. Brakes lock and car stalls until vehicle is set back to park and restarted.
While using the park assist feature to park perpendicular my van started to backup too fast and backed me into a parked car prior to being able to hit the brakes in time. It resulted in damages to both my van and the parked car that it was attempting to park me next to.
The contact owns a 2018 chrysler pacifica. The contact stated that while approaching a stop sign, the brake pedal was depressed to the floorboard but the vehicle failed to come to a stop. The vehicle kept driving and suddenly made a stop along with a jerk but no warning lights illuminated. The contact called the pearl chrysler jeep dodge ram dealer and scheduled an appointment. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 15,300.
While in motion, at low speed around the intersection, the car stalled and lost all power, the brake pedals become harder to push, and the power steering was gone. This happened 5-6 times over the course of 3 miles that we had to travel home.
2018 chrysler pacifica. Consumer writes in regards to vehicle stalling. *ldthe consumer stated the battery was dead upon purchase. The dealer replaced it. A week after purchasing the vehicle it would not start. It had power, but the key fob could not be detected. The sliding doors reopened after being closed. The vehicle applies the brakes when reversing or going forward as if to stop a crash. The vehicle jolts/lunges and rolls a little when shifting gears. The engine rattles for a few seconds after the vehicle was shut off. The vehicle stalled/idled and shut down while at a stop sign and in traffic. The dash displayed engine stop start system malfunction.
The contact owns a 2018 chrysler pacifica. When the contact pulled into a parking space, the brakes did not stop the vehicle and the gear did not shift into park. As a result, the vehicle crashed into a wall. The contact had to pump the brake pedal a couple of times until the vehicle stopped. The contact sustained a minor injury that did not require medical attention. A police report was not filed. The vehicle was damaged and driven to suburban chrysler dodge jeep ram of garden city (734-421-5700, located at 32850 ford rd, garden city, mi 48135), but the cause of the failure could not be determined. The dealer suggested that the contact might have depressed the accelerator pedal instead of the brake pedal. The manufacturer was made aware of the failure and stated that there was no failure. The vehicle was not repaired. The failure mileage was approximately 6,000.
Purchased vehicle new april 2019. The start/stop system has given a dash message 4 times.the dealer has replaced batteries and the entire drivers door mechanism trying to correct the problem.this is a braunabilty handicapped conversion and it is imperative that the vehicle stop and start as needed. It cannot stop and not start in traffic situations. It also has a sliding door problem that has failed and stranded the handicapped person.third situation is the brakes, the brakes failed, however the computer on the vehicle indicated no problem.the question below asks for a date it happenedthis is ongoing so i am using today's date.
Was using park assist and the car did not park itself correctly and hit another car. While using park assist feature the car started to move too fast and the sterling wheel did not turn the car correctly. The car was moving so fast, there was no time to press the brake. In the result our car hit another parked car and jumped on the curb. In the result our rear bumper and rear door were damaged. We contacted chrysler right away to tell what had happened, the representative told us to contact our insurance and then insurance will do investigation. When we contacted our insurance the representative said that chrysler is the one who does the investigation. After that chrysler was contacted by us numerous times, each time different representative, each time some information was missing from the case that investigation team could not start to do their investigation. So, each time i spoke with the representative (i have their names) we were adding missing information, and creating new case number. It took almost a month for the investigator to contact us to do the car inspection. By this time the car was fixed thru insurance. After the inspection took place chrysler did not send us any solution or suggestion if park assist needs to be fixed. The onlyletter they send stating that since the car was fixed nothing they can do about this issue. So its unclear either all features in this car function properly. I think it's not fair that my insurance had to pay and made this accident as my fault
While driving my 2018 pacifica in 45 mph traffic on a local road, the car flashed 'stability control' and lost all power. The brakes went hard, the car completely stalled. The display read 'stability control' then disappeared from the screen and it instructed me to put car in park and to restart the car. The second time this happened i was driving 50 mph on a state highway slowing to make a left turn when the vehicle did the exact same thing as stated above.
Vehicle exhibited "unintended acceleration"; the engine and vehicle suddenly accelerated on it's own while making a slow (10 mph) left hand turn.vehicle lurched forward and accelerated.acceleration lasted for a few seconds after i applied the brakes but did stop accelerating at that point.i was able to stop just short of a parked car i was trying to park behind.this is the only time this has happened before or since the incident.note: i am an ex powertrain calibration engineer so i know unintended acceleration from my previous employment.also, my foot was not on the gas pedal when the incident happened.and there was no floor mat interference (pedal physically can't reach the floor).
1. In motion on city streets vehicle has harsh shifting, jerks like its shifting into a different gear while driving under 40 mph. This started happening two weeks or so after purchasing this vehicle brand new and does this once to twice a week. 2.) in motion on streets and freeway the stereo goes black randomly and will not turn back on, radio also will randomly jump from multiple stations including am/fm, carplay, etc. While driving.3). In motion driving on city streets the vehicle antilock brake system kicked in while pulling out of driveway and stopped vehicle dead in its tracks with 3 children in the vehicle. I made multiple attempts and was unable to release antilock brake system for one hour until it automatically shut off and then was able to drive back into driveway.
Many times when i or my wife have pressed the brakes the van surges forward or lunges forward.very scary.happens a lot.it feels like when we press the brakes the electric engine just for some reason turns on and pushes the van forward, fighting the brakes.it is crazy.happens at least once a week.
Van will randomly not start after just being driven. Dash board lights up and engine clicks but will not turn over. Several messages come up for service. (see pictures attached.) has happened once before about 2 weeks ago and there's no explanation as to why it started back up after about an hour of problem solving. Battery was fine. Headlights, horn, inside lights and radio all worked fine. When clicking on parking brake button, the lights flash on the dash and can hear clicks but won't turn on the brake.
After driving the van in reverse, the typical process is to stop the van, put it into drive, and begin going forward. Occassionally, however, within a few seconds of shifting into drive the can very abruptly and dangerously engages the emergency parking brake and i become stuck on the road scared to drive and in the middle of traffic!applies to 2018 chrysler pacifica hybrid touring l
Was parking my car using park assist feature. The car speed up and crashed the rear bumper into another car.
Car stops fine at first but if you are stopped long enough the brake pedal will push towards you and the car will begin to roll even when pressing hard on pedal. This is accompanied by a hissing noise. I have to place the vehicle in park to stop. This problem doesn't happen every time but has happened about 5 times in the last 30 days.
Coming home from church, a neighbor was out washing his car, as he moved toward the road i began to apply the brakes and the engine sped up to a higher speed.after i stopped the car, i looked down to see my right shoe was on both pedals.this had happened three times before.my son went out and checked the brake fluid and found it at the minimum level.he topped it off to the maximum level.my son believes that will take care of the problem.but reporting it might be better for others.since i had taken it into chrysler a couple of weeks ago and they said they had preformed a 32 point safety inspection, i did not see how the could have missed the low brake fluid, or have not topped it off.it seems the brake pedal is up higher than the gas pedal by several inches when the car is first started, but after several miles - more than 11 miles - it loses the height it started with.the vehicle was moving at less than 20 mph on a subdivision street.this had happened three times before, while pulling into a parking place or driveway, moving at low speed.each tim after having driven a longer distance than normal.over 11 miles.the brake pedal had gone lower to the floor and was at or below the level of the gas pedal.if this is to be expected, the brake and gas pedal are much too close together, only 3 inches between them, and this is then a problem.
During long and short drives vehicle randomly locks the power steering. Driver then has to manually maneuver vehicle, which became difficult for driver. Happened multiple times on the interstate, had to pull off and then steering would unlock and power steering would come back. Few miles it would do it again.
Power steering goes out while drivingin service for second time with only 800 miles on itpassenger front window rolls down while driving by its selfpassenger auto side door would open one dayvehicle shut off and came to a complete stop in a parking lot with no notice or reason.
On sunday january 13th while getting off highway lost power steering while taking exit. Due to lack of power steering van went off the road up an embankment and damaged vehicle. I called chrysler on 1/14/2019 and reported issue. Claim #57836097. I was told that someone from incident reporting team would be contacting me within 4-5 days. I have since called them again on 1/22/2019 and again today 1/28/2019. I have no choice but to drive vehicle because i am a 100% disabled veteran and in a powerchair. The van is customized for my powerchair and my only means of transportation. The power steering keeps going out intermittently and now other electrical issues are occuring now as well. The passenger side window comes down on its own, traction control light on dash goes on and off, stability warning flashes on dash and of course power steering light comes on and says service. Prior to the incident on the highway off ramp the steering went out for a few seconds. I brought it to bonneville dealer in manchester nh and they told me it was just a fluke. Obviously it was not a fluke and my van is now damaged. Drivers side sliding door does not close right and is bent upwards and not sure what else may be damaged. Waiting on chrysler for next step.
Several times, while driving 20-30mph as well as when stopped at a red light or a stop sign, the car has lost power steering (steering wheel locks, brake seems to lock in place), unable to accelerate or decelerate, dashboard flashes some message along the lines of "stop/start required" or "shift to p then desired gear", but even when attempting to shut off the car and restart, sometimes this does not even work. At times it has taken 2-3 minutes to even get the car to shut off completely in order to try to turn it back on (as if the car is completely frozen). This has happened on side streets, as well as at a stop sign and a red light on a busy road, which left me blocking traffic for several minutes, unable to operate my vehicle. This has happened at least 5-6 times in the last year, most recently twice in the last week.
Two occurrences of complete loss of power steering assist during one day.first occurrence was while driving at approximately 25mph in a residential area.vehicle was driven into parking lot and parked.the next occurrence was during the next drive cycle and occurred immediately after the vehicle was started and placed into reverse.power steering returned when the vehicle was then placed in drive.on both occasions. Warning was displayed on driver information center but cleared when steering assist returned.no mil or stored messages accessible by vehicle owner.approximately 1,800 miles on vehicle.
I was passing a slow moving motor home on state road 19 ocala national forest . In the middle of my pass the engine cut off. I had enough speed to finish my pass safely and pull to the side of road. All the panel lights were flashing and the car would not restart. I called roadside assistance chrysler and after four hours the vehicle was towed to the nearest chrysler dealer. The car has been at beck palatka florida, chrysler since april first. They informed after five days that they were not equipped to handle repairs because of the new technology on this vehicle. I have now been informed that i will have to pay for towing from dealer in palatka to the st. Augustine dealer. I feel concern for my safety driving this new chrysler hybrid if it can be repaired. We could have had loss of life had another vehicle struck our vehicleapproaching head on. I had no acceleration in the middle of my passing, and with my wife and grandchildren in the car, this situation could have been tragic. My case number is 33839387 and i have been informed that it is going to be transferred to another person! please advise as to my next step in this process.
On may 23, 2018 i was in route to work per normal.it was about 8:30 am. The car was stationary in the left hand turn lane (second from right lane) on a 6 lane busy city street waiting for a red light to turn green so i could turn left/north onto next street.the car was in drive with my foot on the brake.as the light turned green i took my foot from the brake to the accelerator and the car suddenly powered down. I put my foot on the brake, put in park, turned off the car, and then pushed start again.the car started but would not move out of park.i retried several times with no luck to get the car out of park and move forward.i put on my hazards as cars started to stack up behind me while i was motioning for traffic to go around me.i tried again to restart and while the car would restart,i could not move it out of park and was stuck there.with my hazards on, i called the police to assist and then tried to use my uconnect to reach my 'free' roadside assitance using my assist button.i got an error message multiple times that it would not connect.i found the 800 number and manually dialed myself.after about a 10 minute process i finally was able to order service via the text process that was sent to me.it took another 5 minutes before i received confirmation that tow truck was ordered.police arrived.i called back to determine how long tow truck would take to find it was 90 minutes.this was unacceptable due to my location and the traffic backup.i called my dealer directly and they sent service within 30 minutes.the dealer immediately received a call from chrysler star team (due to the roadside report i filed) and they had my car for one week.i have the car back now and there are no solid explanations as to why this happened.i know that chrysler was very involved in having dealer perform multiple tests. Thankful i was not on freeway.
While using the park assist feature to park perpendicular my van started to backup too fast and backed me into a parked car prior to being able to hit the brakes in time. It resulted in damages to both my van and the parked car that it was attempting to park me next to.
I was traveling on i-95 north bound in south carolina at 75 mph in the far left lane.i went to shift back to the center lane when the power steering completely failed and sent us across 3 lanes of traffic.we almost sideswiped a semi-truck.i was able to break enough to end up behind that truck in the far right lane and regain control of the vehicle.the red steering wheel light was illuminated on the dash board with a message power steering failure service required.i was able to make it to the next off ramp and once about half way up the ramp the power steering started working again.several hours later the power steering went out again this time i was going straight at 65 mph in north carolina.it remained out for a few minutes and then started working again.it did this 4 more time on our trip from florida to maryland.on one occasion we were in traffic in virginia at 5 mph and it went out for about 10 minutes before working again.
Was using park assist and the car did not park itself correctly and hit another car. While using park assist feature the car started to move too fast and the sterling wheel did not turn the car correctly. The car was moving so fast, there was no time to press the brake. In the result our car hit another parked car and jumped on the curb. In the result our rear bumper and rear door were damaged. We contacted chrysler right away to tell what had happened, the representative told us to contact our insurance and then insurance will do investigation. When we contacted our insurance the representative said that chrysler is the one who does the investigation. After that chrysler was contacted by us numerous times, each time different representative, each time some information was missing from the case that investigation team could not start to do their investigation. So, each time i spoke with the representative (i have their names) we were adding missing information, and creating new case number. It took almost a month for the investigator to contact us to do the car inspection. By this time the car was fixed thru insurance. After the inspection took place chrysler did not send us any solution or suggestion if park assist needs to be fixed. The onlyletter they send stating that since the car was fixed nothing they can do about this issue. So its unclear either all features in this car function properly. I think it's not fair that my insurance had to pay and made this accident as my fault
Was traveling at highway speeds until road construction slowed everything down to stop-and-go.after about 10 minutes of this, we were about to go again and the car just stopped.nothing was working.called chrysler dealership in st louis where we leased the car.they told us there was a way to release the car so we could push it off the highway.didn't work.finally had car towed to chrysler dealership in springfield, il.when we got back to st louis, found a safety recall letter: v53/nhtsa19v-348.am enclosing repair sheets.
2018 pacifica has 218 miles on it. Bought it 4 days ago. While driving down the road the power steering completely fails. When this happens van pulls hard to the right. This has happened 3 times. Power steering service light, check engine light are both on. Turning van off and restarting fixes the problem, for awhile. Called dealership and was told " that doesn't make sense". Taking it in first thing monday morning.
I have had my vehicle exactly 1 month.i have noticed when taking a sharp right or left turn going approx. 20mph, the steering wheel will rip out of my hand.today while driving straight going about 34mph my power steering was completely gone and i had a light flashing on the instrument panel to service power steering.i pulled off to the side of the road which was very difficult, turned my vehicle off and than back on and it had reset itself.not happy with less than 1,000 miles on this vehicle.
While in motion, at low speed around the intersection, the car stalled and lost all power, the brake pedals become harder to push, and the power steering was gone. This happened 5-6 times over the course of 3 miles that we had to travel home.
The contact owns a 2018 chrysler pacifica. While driving 65 mph, the vehicle lost power. In addition, the power steering failed and the steering wheel was difficult to turn. Also, the emergency flashers were inoperable, the temperature gauge increased to high, and the vehicle failed to engage into gear. There were no warning indicators illuminated. The vehicle was towed to landmark chrysler dodge ram of atlanta (5745 peachtree industrial blvd, chamblee, ga 30341, (678) 825-3200)where it was diagnosed that two batteries failed and needed to be replaced. The vehicle was repaired; however, the contact had concerns about the safety of the vehicle. The contact called 911 for assistance during the failure. The manufacturer was contacted and provided case number: 57793693. The failure mileage was approximately 10,000.
The contact owns a 2018 chrysler pacifica. While driving 65 mph, the steering seized and the power steering assist warning indicator illuminated. The contact managed to veer into a parking lot. Once the vehicle was turned off and restarted, it resumed normal operation. The following day, the vehicle was towed to arrigo dodge chrysler jeep ram sawgrass (5901 madison ave, tamarac, fl 33321, (954) 515-5800) where it was diagnosed that the steering module needed to be replaced. The vehicle was repaired; however, the engine stalled and the engine and emergency brake warning indicators illuminated. The contact referenced nhtsa campaign number: 19v348000 (electrical system). The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 11,127.
I was driving in my 2018 chrysler pacifica on a rural street when it suddenly felt like the front passanger side tire had blown out. The car was difficult to control & and pulled to the right, pushing up against the curb. The car started to smoke and would not turn off. Concerned it was going to go on fire, my daughter & i ran out. When we were out of the car i saw that the front axle connecting the tire had come completely disconnected and dropped to the street while driving. I called 911 for help. The firemen arrived first. The car was still revving & smoking but they were unable to shut it manually so they had to lift the hood & cut the wires. The police arrived & investigated the area. They showed me the gauge mark from where the tire axle dropped in the middle of street which was behind where the car stopped against the curb.there were zero interferences in the area (pothole, debris, signs, railguards etc.). It was a smooth street with a low, gradual curb. The officer told me that it was not my fault & due to a mechanical failure on the car. He wrote that in his report as well as on the notepad paper with his info & phone # to give the the dealership. 2 2018 recalls that may explain the problem, even thoughmy vin is not affected - which i would like further inspected, so i'm contacting the nhtsa to hopefully expand the recall vin #s.*2018 chrysler pacifica recall, the front-axle half-shafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity joint. If the axle shaft disengages from the cv joint, the minivan will have a loss of drive or allow the vehicle to move.*chrysler is recalling 47,771 of the 2018 pacifica and pacifica hybrid minivans because parts that connect key suspension and steering components on the right front wheel may fail, which could lead to a crash. *dt*dt *as
1- turn the van on. Click on uconnect theater then shift to r or click the surround camera to activate the camera, click any bottoms to change the camera view, is not working. The screen freezing and not responding anymore. Turn the van off for 2 hours. Turn it on again, the camera options will work fine. Click the uconnect theater again, go back to the camera or shift to r, the bottoms that change the views are not working and not responding. 2- put the usb flash to play movies. Go to uconnect theater, it will read the usb and i can play movies. Disconnect the flash and connect it again, it will not reading it anymore. Turn the van off for 10 min. Then turn it on, it will work again. Once i disconnected and connect it again, it will stop reading it.software issues. (watch the video that i did (https://www.youtube.com/watch?v=gc7o60khj4w) 3- on speed 5 or less, driving forward or backward, when i turn right, the steering will shake. Sounds like rock and pinion or steering column issue.
I was driving my vehicle down the highway at approx. 30 mph and my dash started to beep stating that i had no power steering and i was unable to turn my steering wheel. I brought the car back to the dealership and they told me that it was all computerized and that it should not happen again.after i left the dealer and drove down the highway again my vehicle continued to loose power steering but only after the vehicle would accelerate.when i would come to a stop the computer message would go away and they vehicle was able to be turned and driven as normal.
At about 12900 miles, the car suddenly had problems for about 15 minutes after starting with maintaining power steering. A light on the dashboard would be lit and say that the power steering is unavailable and needed to be serviced and it would be out. Then if would come on after a while and then might go out again for a time.i would be starting the vehicle in the morning after sitting all night and i would drive it, even when it was out because i had to go to work.
Multiple engine stalls when slowing to turn or stop, at least 9 times. The engine dies, you have to come to a complete stop to be able to restart the engine.this has happened while turning, while coming to a stop sign or stop light and just while slowing down.one instance ofthe brakes and steering locking up as i tried to stop at a red light.i was not able to stop and ran through the red light.i had no steering or brakes.when i did come to a stop, i tried to back up to get out of the middle the road and the gear shift was also locked up.the van has a been in for service 5 times and 49 days so far and currently has been at the dealership service department since june 11.took van in 6/5/2019 to comply with recall v53 and on 6/11/2019 the engine stalled again.i have documents i wanted to upload but they exceeded the 5mb limit. Also in the "affected parts" section i wanted to select "brakes" in addition to the steering, engine and electrical but i was not able to add another selection.
The car was put in drive and was driving at 20 miles an hour. Suddenly the power steering was lost. The car would not turn and had to turn the car off and on again to fix the problem.the problem occurred again after 20 minutes. The steering was stuck and turning the car off and on again resolved it.i am worried it would happen again on the highway and am taking it to the dealer.
Minivan stalled seased operating as driving normal speed in motion on a city street tried restarting vehicle kept stalling automatically turned off could not turn wheel kept stalling shutting off while in normal operation could not brake could not accilatate screen said put in park to put in drive...check engine light was on
Car shut off with the "put car in park and restart" message.it took 2 attempts to restart.car has only 795 miles on it. When the car shuts off there is no power steering creating a very dangerous situation.the car was stopped at a traffic light when this happened with the fuel saver option set to the off position.
As i was driving on a three lane interstate with all three of my children in the automobile the power steering indicator light came on and i could not steer my car. I put on my flashers and started beeping my horn to alert other drivers. Thankfully, i was able to find a clear path over to the shoulder. After i was stopped for about 30 seconds the indicator light went off and the steering came back.
Power steering losses all assistance and its very hard to handle the vehicle . Message shows up on driver display that say power steering system is not available. This has happen numerous times while driving from 20 to 50 mph and some times while stopped. Vehicle has 19k miles on it. Has been at the dealer 2 times and heading back a third time within the last 2 weeks for the same problem. First they changed the gear rack 19001012 and eps module returned vehicle. Did not even leave the dealership parking lot and the problem was back. Returned vehicle for another service and this time they changed eps wiring harness. Had the vehicle for 3 days and problem is back, taking back to the dealership for the 3rd time. The loss of power steering assist is a major safety issue and will lead to an accident and maybe even death.
During driving the van will shut off.this happens intermittently but consistently 1-3 times per week. Most often the vehicle will shut off while at a stop.this happens with both the auto start/stop feature on and off. When releasing the break to resuming driving, the vehicle is off and warning lights on the dash display. "service stabilitrac, abs, etc.it then displays the ignition icon that says depress brake and start vehicle.the vehicle must be placed in park, then restarted.this same event has happened on multiple occasions while driving down the highway at 50 mph.no power steering, brake booster or nothing.chrysler is aware of these issues in the 2018-19 vehicles and we have been dealing with them for 3 months, however they have no resolution proposal and feel it ok to keep this type of liability on the road......not acceptable.
Loose feeling in front end while driving the car and going over bumps in the road,had vehicle serviced 4 times by 2 service places,the noise still exists and i am concerned something will happen driving my car so i have rented a vehicle a few times to make sure of mine and my family's safety,this issue has been going on for 2 to 3 months now and every technician can't seem to duplicate the noise that we feel when going over bumps,it almost feels like something is bobbling around under the car,this issue also affects the steering when making a left turn and it makes some sort of rubbing or knocking noise,this has been so frustrating and i am concerned that something will happen if i don't get this car fixed,i hope someone out there can help me,[xxx] 4/13/19,thank you.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The power steering is going in and out, both with warning light and loss of power steering. This has happened at various speeds and conditions and is very dangerous, not only when steering goes out, but with the suddenness of it coming back on. It can do it several times in just a few minutes of driving and worries me about transporting my children, but this is our only vehicle.
Bought vehicle on march 5, 2018, on the 2 hr drive home the cars main front center console starts rebooting and resetting over and over, the car then yanks us hard to the right and as i fight the driver assist mode to actually stay on the road, my husband and myself was plenty scared.we got the driver assist disabled, the heat was unable to be turned down, the steering wheel was so hot we had to put on gloves, the seat heat could not be shut down, we were with windows open in the snow, we had no choice. We attempted to restart the car, same functional issue. Contacted dealership following morning, informing them they said get in in right away, we took to local chrysler on may 6th and they found nothing. They didn't believe us either. Happens again immediately the day after being there, again we took it in, they wanted it to continue when we pulled in we were told, i said it keeps taking us off the road. The 3rd time was the same only we almost side swiped another van by the skin of our teeth.lucky we pulled hard and saved ourselves. It has now been at chrysler repair more than 5-6 times same exact problem, their same exact excuses, no fix. Dealership where we purchased suggested we begin lemon law on it. I agree, i don't want to be the crash dummy. Chrysler has been notified online, they were insistent it can be fixed, its been a month, and they have had the car more than us, and they have put 1000 miles on it too, where as we barely got 450 with ride home. I have made first payment and have a rental now, a junkie one! please help us, this car is dangerous, and will cause a serious fatality the way it steers off suddenly. It is a catastrophe waiting to happen. On board computers fail on and off.
2018 chrysler touring l plus purchased 4/23/2018.on 3/25/2019, while driving on a clear dry road in late afternoon at 50 miles/hour on a main road leading into our city, the steering suddenly turned hard right (could not control it) and the vehicle went off the road. No injuries (side airbags deployed), but significant damage to vehicle. It may be a total loss. It's unbelievable that nobody was killed or hardly physically injured, but both driver and passenger (a very young child) are traumatized by the experience with this new vehicle. *dt
In the fall, the entire electrical system failed leaving my car completely inoperable. This happened while driving the vehicle with my kids in the car. Thank goodness we were in a safe neighborhood going at a slow rate of speed.it took over a week to "fix" the problem and was give a whole new "computer".on saturday 3-2 at 10:30 pm, i was driving with my children on the ohio turnpike going 70 mph when then power steering failed. I had to pull off the road. I did not have control of the vehicle due to loss of steering and had to pull the wheel hard to the right to get off the road. Thank goodness, i was in the right lane. If i were in the left lane on the highway, it would have been potentially fatal. Both occurrences could have caused serious injury or have been fatal. We researched the issues and found a nytimes article on these failures. This car has put my family's safety in danger.
The contact owns a 2018 chrysler pacifica. The contact stated that the vehicle stalled when it approached a stop light. The contact had to turn off and restart the vehicle to get it to operate. Also, while driving 30 mph, the steering seized and the vehicle rolled to a complete stop in the middle of the road. Also, "start stop required" appeared on the instrument panel. Autonation chrysler dodge jeep ram southwest (7980 w tufts ave, littleton, co 80123, (303) 578-6099) stated that they would have to test drive the vehicle and try to replicate the failure. If they could not diagnose it in two days, they would have to return the vehicle to the contact .the manufacturer was called and immediately transferred the contact back to the dealer. The failure mileage was 8,000.
My 2018 chrysler pacifica continues to stall while the car is in motion on the street. The last two occurrences happened when the car was moving at 25mph or higher with my foot on the gas pedal. This problem occurred prior to the fca v53 recall being issued, and has persisted even after taking the car in to be fixed under the recall. It seems to happen most often in the first 15 minutes of operating the car, and especially if i have gone above 30 miles an hour and then decelerate (like approaching a light). The car will lurch, shut off, all the indicator lights will come on, and then 'start/stop required' will appear on the dashboard. The car always shuts off while in the "drive" position. Sometimes i am able to remedy the stalling quickly, and sometimes it takes more than three tries. One or more functions of the vehicle is always "unavailable" after this occurs. The sudden stopping has always been terrifying and unexpected. On the last two occasions (within a week of one another), i have come very close to being rear-ended with three babies in the back seat of my car. I have tried reaching out to chrysler customer service to no avail. The reps have stated that i must return the car to the dealership where the v53 recall was performed but that dealership has gone out of business and i am left without a remedy. I am also concerned that chrysler is well aware of this problem persisting even after the recall and has not remedied the situation. I am terrified that a very bad accident will occur due to this problem that chrysler continues to ignore.
While in motion, a loss of power steering is observed.there doesn't appear to be any specific sequence or events to cause the issue, and appears to occur randomly.instrument cluster indicates that there is a loss of power steering, and to service soon.a red lightning bolt in the upper left corner remains on for as long as the power steering loses function.issue has occurred between 1 - 4 times in a day, at wide spectrum of speeds (stationary at red light, and between 30 - 125 km/hr)
While driving - slowing to a stop for a stoplight, my car's computer screens started flashing various warnings to restart the engine. At this point, the car was not responsive to the gas pedal / would not move and the power steering was also not functional. I had to put on my hazards, put the car in park and turn off and turn back on the engine.
Electric power steering suddenly went off andstopped working while driving at the highway speed limit of 65 and at 75. It has happened a total of 7 times during a one week period while on 2 trips.my van has 15,500 miles on it.so far it has only occurred while driving in a straight line. It has happened with cruise control on and with it off. It has happened with temperatures in the mid to upper 20's and when it wa s in the upper 60's.
The vehicle stalls and has trouble starting at times, the steering pulls and caused 1 accident and almost caused 2 more accidents, sliding door doesn't open with key fob or push button in vehicle at times. Brought to dealer 2 times for issues to date. There r recalls for these issues but not for my specific van. It's affecting more than th one listed for recalls
Driving at 45 mph in very light traffic, the power steering on the vehicle failed in 'turning traffic' making it near impossible for my wife to physically be able to correct the direction of the vehicle.she came to a complete stop as the vehicle was unresponsive with an error being reported on the driver information center located center/dash where the error reported was that there was a power steering failure and the vehicle should be taken to a chrysler dealer for immediate service.problem:power steering failsaction taken:stopped, restarted and error message was no longer present.tried on 3 separate occasions to reproduce the issue without success. Note:i have been unsuccessful in reproducingupdated 9/20/18
While i was driving down the road, with my children in the car, my power steering suddenly went out. It said, "power steering unavailable" on the dashboard. Thank god there was not a car waiting to turn on the road i turned onto because i probably would have crashed into them. It took all my might to turn the car onto the neighborhood street. Also sometimes the sliding doors to the van pick and choose when they want to open.
26 june 2018, i leased the 2018 chrysler pacifica with the s appearance package vin: [xxx] from ourisman chrysler jeep dodge ram of alexandria, 5900 richmond hwy, alexandria, va 22303. First complaint: on thursday, june 28th at 8:51am i reached out to [xxx] explaining to him the console was shorting out and at one point it had completely shut-off. . he instructed me to bring it back in and have it replaced so that chrysler would have a record of the issue.-- this issue happened within days of purchase.second complaint: on monday, oct 1, 2018 the same 2018 chrysler pacifica with the s appearance package stalled, then shut off while driving home from real estate class (6 months pregnant).suddenly for no reason, without warning the vehicle lost all electricity (including power steering, engine, interior and exterior light.) right after flashing the following error: ?service electrical stability control, park brake unavailable, battery light, enter auto theft code, stop safely vehicle will shut off soon and other numerous errors.as the van slowed to a crawl, and passing vehicles drove by nervously trying to avoid hitting me, i edged off into a school parking lot. My vehicle was towed to ourisman chrysler of bowie md, 2406 crain hwy, bowie mdthird complaint: on sunday, dec 8, 2019 the same 2018 chrysler pacifica with the s appearance package stalled then shut off on my husband,again, suddenly for no reason, without warning the vehicle lost all electricity (including power steering, engine, interior and exterior light.) right after flashing the following error: ?service electrical stability control, park brake unavailable, battery light, enter auto theft code, stop safely vehicle will shut off soon and other numerous errors. Fortunately, my husband was able to coast it into the garage as it shut off, never to start again.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
(1) power steering went out intermittently on the freeway and said it was unavailable and service was required (2)vehicle was hesitating when stepping on the gas (3) heater/air conditioner changed the level of air flow on it's own (4) window rolled down on its own.after i had it in the shop for 2 1/2 weeks, they didn't do any work to it and had me come pick it up.after driving it for 2 minutes, the power steering kept going out on me again.then i was stopped at a stop light and the car turned off and i had to put it in park and re-start it.when i drove it back to the dealership, the window rolled down again on its own.how could they give this car back to me knowing they didn't fix anything.i have children that i drive around in this vehicle.i do not feel safe driving this vehicle any longer.it is a brand new car.i've had it for 2 months.
Both sliding doors will automatically and inadvertently reopen immediately after closing. This happens when the vehicle is turned off or in park.
While driving, my son, who was seated in the passenger side of the third row, noticed that his cupholder area was extremely hot. I pulled over and confirmed. We drove on and i told him to check. It stayed very hot for the duration of the drive. At the first visit the dealer said that they added insulation between the interior panels and the coolant lines in the area, though as an engineer i understood that said insulation would do nothing if it were squeezed tightly between the panel and the pipe. We noticed no change and reported the problem to chrysler, who refunded the visit but took no further action. A repeat visit to the dealer had them saying there was less than five degrees difference between the hot spot and the surrounding area. I used my infrared thermometer to prove that the section of the interior panel is over 130 degrees whereas the surrounding panel is about 65. You can see this in the video i link to below. This is a safety issue, as second degree burns can result from temperatures that high, and it could start a fire. Repeated attempts to contact chrysler were ignored.https://youtu.be/gtbecz5chtg
Came to full stop at a light on a 2 lane highway.there was no one in front of me and one care behind.almost immediately after stopping for the light, the engine stopped, the transmission indicator light flashed the light under "d" and the gauge cluster flashed multiple lights.i can only remember seeing fwc or fcw flashing but there were other lights.auto start/stop was not disabled so i was initially not surprised by the engine stopping at a light.to restart, i had to place transmission back in "p", hold the brake and push the ignition.i then, despite having our seat belts on, had to disengage the parking brake by pushing the button.this usually happens automatically when the vehicle is placed in "d".once we returned home, the driver's side power sliding door would not operate.we had to open it manually to get my son out.the passenger's side worked like it should.both these things have happened to my wife (the primary driver) several times and reported to the dealership.they have been unable to replicate the problem or fix it.
When we shut the sliding door electronicly. It opens back up on its own. It beeps and then opens again.sometimes we shut the door go in a store and the door is open cause it just opens on its own.
I opened the hood to check something in the engine compartment, and afterwards the hood would not latch shut.neither the primary or secondary latch would hold the hood down.since i was traveling, i located a tool to try to maneuver different parts of the latch mechanism to attempt to get it to hold.it was verified that the cable to open the latch from the passenger compartment was working properly.after about 15 minutes of opening and closing and pushing on various latch parts, the hood finally latched shut.the vehicle was taken to the dealer upon my return home, and they replaced the latch mechanism.
Purchased vehicle new april 2019. The start/stop system has given a dash message 4 times.the dealer has replaced batteries and the entire drivers door mechanism trying to correct the problem.this is a braunabilty handicapped conversion and it is imperative that the vehicle stop and start as needed. It cannot stop and not start in traffic situations. It also has a sliding door problem that has failed and stranded the handicapped person.third situation is the brakes, the brakes failed, however the computer on the vehicle indicated no problem.the question below asks for a date it happenedthis is ongoing so i am using today's date.
This morning i entered the car with a passenger and neither front door would latch shut.the door would register to the car as closed when pulled shut, but it would not physically latch.the car was turned on and off, the doors were locked and unlocked, and the door was repeatedly opened and shut, and it still wouldn't latch.after about 4-5 minutes, the driver door successfully latched.another 5-10 minutes was required on the passenger door before it suddenly started latching.there was no obvious maneuver that proceeded the proper functioning of the latch.weather conditions were 23f this morning and dry.it was damp the night before and the temperature was above freezing, but did not rain overnight.car was garaged indoors the day before but left outside in the driveway overnight.there was a slight sound of frost giving way when the door was first opened this morning, but no ice buildup.
Water entering through front side of marker light and shorting out light and corroding wiring and switch.also, breaking active grille shutter.also shorting out bulb for the marker light.
The automatic sliding side doors(and probably the automatic rear lift gate) do not stop if something -- like an arm or a little kid -- is blocking it. It could crush someone to death.also, the regular driver's door is so heavy and it is not weighted properly to stop at certain increments so i almost severed my leg when it slammed shut on me. *dt *dt
While driving our 2018 chrysler pacifica on i-95 south in nh, traffic came to an abrupt stop and we rear-ended a jeep wrangler at approximately 30-40 mph. I braked for about 20 ft and struck the jeep. Our airbags deployed and the engine compartment immediately burst into flames upon impact. The flames were so immediate and so violent that my wife and i only had time to remove our young daughters from the middle row of the vehicle. The accident itself was minor, the jeep was able to drive away after the accident. Our pacifica was a complete loss as a result of the fire......updated 10/30/18
We have a 2018 pacifica, and the window on the driver-side sliding door all of sudden shattered while we were driving on freeway. We have a dashboard camera that records while we are driving. We could not see any objects flying towards the car or the sound of any object hitting the window when we checked the recording. But we can hear the recording of the glass fracturing sound of the window without any impact sound. I am puzzled about this glass window shattering, and why these windows are not shatterproof (like a safety film)! my kids were seating in their car seats next to this window, but luckily the sun shade protected them from getting sprayed by the shattered glass while we were driving at 65 mph. The wind was blowing in fast after this window broke. Since we could not see or hear any impact of anything in the video, i am wondering if this window shattered by itself !? i hope chrysler has the proper glass specifications and qualification for these windows. Glass shattering can be very dangerous to vehicle's occupants!
Driver side door constantly opens. I hit the button to close and it opens right back up. My daughters car seat is right there, so when i go to put her in her car seat say while it's raining or snowing and i hit it to close to walk away, bam it's right back open. It never stays shut. It takes me 5 times to finally shut my door. This happens all the time. Anytime the van is running or off it does this.
An object fell between the midde seat and the electronic sliding door so when the door was electronically opened the object was caught causing the doorto reverse and try to close however i was leaning throughthe door at that point and the door closed on my chest triggering the door to try and re-open. When the door started to repon i hit the object again immediately closing without enough time for me to get my body out. The door re-closed squishing me and stopped. I was able to push the side door button to openand wriggled out but there was a failure in the logic if the door hits something both opening then closing. This is a safety issue because if this happens the door can crush you.
The contact owns a 2018 chrysler pacifica. The contact stated that the rear driver's side sliding door failed to function properly. The contact stated that while retrieving her dog from the backseat, the sliding door began to close.the contact was unaware as to whether she depressed the sliding door button or not. The contact's husband had to manually pull the door back while the door was crushing her left arm. The contact sustained minor injuries to her left arm, soreness and bruising; however, no medical attention was needed. There were no warning lights illuminated related to the failure. The contact had not notified a dealer or a manufacturer of the vehicle failure. The vehicle had not been diagnosed or repaired. The failure mileage was approximately 8,700.*dt *dt
The contact owns a 2018 chrysler pacifica. When the vehicle was purchased, it was modified with a side entry ramp; however, the automatic sliding door and ramp malfunctioned several times and failed to open. During the recent failure, the door failed to open and fell off. The door fell off twice and was damaged. Mobilityworks 2(727 st johns bluff rd s, jacksonville, fl 32246) stated that the contact was responsible for the damage and wanted to charge the contact for the repairs. The manufacturer of the sliding door (braun ability) checked with their chain of command and informed the contact that they would not cover the repairs. The vehicle was also taken to jacksonville chrysler dodge jeep ram arlington (11101 nurseryfields dr, jacksonville, fl 32256, (904) 493-0000) and they reprogrammed the vehicle software. The failure mileage was9,747.
The contact owns a 2018 chrysler pacifica. While outside of the vehicle, the contact attempted to close the driver's side door, but the sensor became inoperable and closed on her daughter's hand. There were no injuries. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,207.
The contact owns a 2018 chrysler pacifica. The contact received notification of nhtsa campaign number: 19v143000 (suspension). The contact called seaside chrysler dodge jeep ram at 831-394-6666 (located at 3 geary plaza, seaside, ca 93955) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. *dt
Major problem with my axel/cv joint. Obvious loud clicking and clinking when braking, acceleration from a stop and turning. Had independent mechanic take a look at it and problem is definitely in the axel/cv joint. There is an open recall on exactly this part which is very dangerous yet they are only acknowledging the defect in 60 vehicles please help my children's car is not safe. Also rolls when in park and violently surges on right hand turns
Had a wheel alignment it still pulling to the side .i do think it the control arm lower arm,train axle assembly axle shaft. Radio doesn't work correct or with bluetooth. If i get a call it won't go back to playing the radio or bluetooth. Need to turn off car for awhile and start again! back camera sometimes blackout.
I purchased my vehicle 10/29/18 and its been a great vehicle til about july 2019. I have taken it to the dealership for them to fix a clicking noise in the front left side and everytime they change a bunch of parts but dont fix it. Now its a loud squeeking noise everytime i back out my driveway or pull off in drive.ive taken 3 times and they cant figure out what it is. Ive have to rent a vehicle and the dealer also let me use a 2 door loaner knowing i have 4 kids. They keep saying bring it back monday. Well thats only 1 problem. 3 times already when i put my car in reverse my backup camera comes on but dont go off when i put it in drive. So while im driving down the road my backup camera is on and is very distracting and dangerous. This past weekend my husband was driving while we were going somewhere, well we were in traffic on a very steep hill so he had to stop. When he went to step on the gas to go the car wouldnt go. It was like the car wasnt getting signal that the car was in drive. It was very scary. So many problems with this vehicle and the reason i purchase the 2018 pacifica was because i heard it was a good car and dependable as i have 4 children that i have to get to and from school , doctors and sports. I really hope someone there at chrysler can help me out.
1- turn the van on. Click on uconnect theater then shift to r or click the surround camera to activate the camera, click any bottoms to change the camera view, is not working. The screen freezing and not responding anymore. Turn the van off for 2 hours. Turn it on again, the camera options will work fine. Click the uconnect theater again, go back to the camera or shift to r, the bottoms that change the views are not working and not responding. 2- put the usb flash to play movies. Go to uconnect theater, it will read the usb and i can play movies. Disconnect the flash and connect it again, it will not reading it anymore. Turn the van off for 10 min. Then turn it on, it will work again. Once i disconnected and connect it again, it will stop reading it.software issues. (watch the video that i did (https://www.youtube.com/watch?v=gc7o60khj4w) 3- on speed 5 or less, driving forward or backward, when i turn right, the steering will shake. Sounds like rock and pinion or steering column issue.
While driving my children home from an extracurricular activity, a combination of loss of clamp load and inadequate joint engagement resulted in a separation of the driver's side front lower control arm from the steering knuckle of my van.as a result the driver's side front wheel came off the car and i lost full control of the vehicle.fortunately, i had just left the highway and turned onto a city street.had i been on the highway when this occurred it would have resulted in the loss of my life, the lives of my children, and the lives of many other motorists driving near me.there has already been a recall for this vehicle concerning the passenger's sidefront lower control arm.now the driver's side seems to be affected.
Pacifica was coming to a stop after a military checkpoint and the vehicle stalled while coming to a stop.the speed was less than 30 miles per hourthe vehicle showed a service electronic suspension and needed to be placed in park to restart.it did restart immediately.
Loose feeling in front end while driving the car and going over bumps in the road,had vehicle serviced 4 times by 2 service places,the noise still exists and i am concerned something will happen driving my car so i have rented a vehicle a few times to make sure of mine and my family's safety,this issue has been going on for 2 to 3 months now and every technician can't seem to duplicate the noise that we feel when going over bumps,it almost feels like something is bobbling around under the car,this issue also affects the steering when making a left turn and it makes some sort of rubbing or knocking noise,this has been so frustrating and i am concerned that something will happen if i don't get this car fixed,i hope someone out there can help me,[xxx] 4/13/19,thank you.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2018 chrysler pacifica. While driving 25 mph, the contact heard a loud abnormal noise. The contact was able to park the vehicle on the side of the road. While she was exiting the vehicle, the contact noticed that the front driver's side wheel was turned completely to the left. The vehicle was towed to orchard chrysler dodge jeep ram (located at 64600 van dyke, washington, mi 48095, (586) 430-5086) where it was diagnosed that the tie rod and axles needed to be replaced. The contact stated that the vehicle was repaired per an unknown recall. The manufacturer was notified. The failure mileage was 9,605. Consumer stated after the accident, there was a recall on the right side tie rod. Consumer wants to know if the left side isdefective.
I was driving in my 2018 chrysler pacifica on a rural street when it suddenly felt like the front passanger side tire had blown out. The car was difficult to control & and pulled to the right, pushing up against the curb. The car started to smoke and would not turn off. Concerned it was going to go on fire, my daughter & i ran out. When we were out of the car i saw that the front axle connecting the tire had come completely disconnected and dropped to the street while driving. I called 911 for help. The firemen arrived first. The car was still revving & smoking but they were unable to shut it manually so they had to lift the hood & cut the wires. The police arrived & investigated the area. They showed me the gauge mark from where the tire axle dropped in the middle of street which was behind where the car stopped against the curb.there were zero interferences in the area (pothole, debris, signs, railguards etc.). It was a smooth street with a low, gradual curb. The officer told me that it was not my fault & due to a mechanical failure on the car. He wrote that in his report as well as on the notepad paper with his info & phone # to give the the dealership. 2 2018 recalls that may explain the problem, even thoughmy vin is not affected - which i would like further inspected, so i'm contacting the nhtsa to hopefully expand the recall vin #s.*2018 chrysler pacifica recall, the front-axle half-shafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity joint. If the axle shaft disengages from the cv joint, the minivan will have a loss of drive or allow the vehicle to move.*chrysler is recalling 47,771 of the 2018 pacifica and pacifica hybrid minivans because parts that connect key suspension and steering components on the right front wheel may fail, which could lead to a crash. *dt*dt *as
On driver side tire i hear a popping or grindingsoundwhen i turn and sounds like my ball joint popping
The contact owns a 2018 chrysler pacifica equipped with kumho solus tire size: 235/65r17, dot number: 275ayay1. On three separate occasions while driving at various speeds, the contact's steering wheel would shake without warning as one of his tires would become defective. The contact had initially taken the vehicle to a dealer where they replaced the rear passenger side tire due to an internal band failure. The second time, the same failure occurred with the rear driver side tire as an independent mechanic replaced that tire. Soon after the second replacement, the front passenger side tire also experienced that same failure. The contact then decided to replace all four tires. The manufacturer had yet to be notified of the failure. All tires were replaced. Each tire that failed were original tires.the tire and vehicle failure mileage was approximately 30,000.
The power steering is going in and out, both with warning light and loss of power steering. This has happened at various speeds and conditions and is very dangerous, not only when steering goes out, but with the suddenness of it coming back on. It can do it several times in just a few minutes of driving and worries me about transporting my children, but this is our only vehicle.
Vehicle was purchased new in march 2019 off the showroom floor from a dealer in morton, il. It had radio problems from the beginning and was noted on my first service visit 6/4/19. The radio would freeze on the loading screen and never operate. I was told to wait for software updates regardless of the amount of pictures and videos i showed the team members of what was going on with the radio freezing and rebooting, not to mention the wi-fi issues. Fast forward to july of this year and the whole radio and associated safety features went out. I was driving 1,000 miles from my new house in nc back to il for a visit and 90 minutes into the drive the radio and climate controls all went out. I was then driving in the rain, in the mountains, without a way to defog my windshield. I'm very familiar will pulling the fuse to reset the radio (as noted in other service visits), but even that didn't fix it this time. For much of the drive i had heat instead of ac in the driver's area. Cameras were not functional during this time and the lane assist and cross traffic alert was intermittent. I arrived to central il late at night on thursday, july 23rd, now 600 miles outside the 36k warranty. I brought the vehicle in to pull codes on friday, as instructed. I was told no one could help me at that point and to just come for my oil change on the 29th. On the 29th, my comment on the radio wasn't even acknowledge by the service rep and there are no notes on the service receipt about it. On friday, august 28th, the radio started rebooting every 3 to 4 minutes. I have nouse of safety features or cameras. The battery then died from rebooting the computers regardless of operation. Both sliding doors were disabled. The back hatch doesn't open at all. Uconnect safety location features were not working.
Car looses power and then jolts from the backend. It feels like we have been rear ended.car shut off at a stop. Had to restart. All these have have happened over 5 times and we have only owned the car for 3 months.scared to drive the vehicle.
Our theater system has not worked properly since we purchased the new vehicle 4 months ago.the car is at the dealership for repair, but the software patches have not worked and have corrupted the entire system.chrysler does not know how to fix the problem or what is causing the issue.my brand new $50,000+ vehicle has been sitting at the dealership with no expectation on when the problem will be fixed.
I'm on my 3rd radio for the 2018 pacifica that i bought new less than 2 years ago and the radio was not activated when it was installed on 1/8/21 therefore no emergency services will work. I have contacted the dealership multiple times without reply. I have contacted my uconnect case manager six times by email and left a voicemail. I have contacted the corporate webpage and was directed back to my case manager. Guardian services claim the radio is not associated with my vin so there is nothing they can do. In addition to the 911 basic emergency services, i paid $250 in march for the enhanced guardian services, however since the initial radio failure in july, those services have not worked for any length of time. No one will take responsibility for this issue. If a cell phone provider has to overnight a phone due to liability in an emergency, shouldn't a vehicle manufacturer do something?
When i come to a stop the engine cuts out and i get a warning message that saysfwc unavailable.restart engine.i am worried that at some point this may happen while my vehicle is in motion.this happen intermittently. It has happened 4 time in the last 3 weeks
I buy the new car on 2019, the car had 25000 miles , the first time , the car can not drive smooth , look like something is wrong, i took the car to the dealer and they checked and they said the car is ok, the second time , i drove the car on 91 freeway from west to east, the car shut down and can not move anything, i called the tow company to tow the car to dealer moss bros riverside, after 4 days they fixed for me , i came to picked up and driving back home , on the way abouy 15 minutes, the car had the same problem, it shut down and can not move anything , it happened on 60 freeway from west to east, i called the tow company again to the dealer moss bross moreno valley, the car stayed there 3 days and they called me that they can not fix the car, and they told me that help to move the car other dealer to fix it, i have to call the tow company again to move the car from moss bross moreno valley to moss bross riverside again, the car stayed there 10 days already until today on 08/24/2020 but they told me that they dont know what happened for the car, and they do not fix for me, the car stayed in the dealer almost a month but they dont fix for me , the car still have under warranty, but they dont fix anything for me and the car had 3 times problems the same things, everytime i had the baby in the car with me , and every time problems i also called the 911 come to help me because it took around 5 hours for the towing company coming to move the car, please help me, i dont know what can i do
I was driving about 45mph, slowed up to a green traffic light, turned right and accelerated.the car lost power for about 5 seconds, then came back on after i had pulled to the side.we brought it in for service, but chrysler could not duplicate or diagnose the issue.then, twice, my wife was stopped at a stop sign or traffic light.she got a green left arrow, accelerated into her turn, and the car lost power, then resumed after about 3-5 seconds each time.after her second occurrence, my wife drove it straight to the dealership, got the service advisor to drive the vehicle with her, he turned right into another dealership, and the car lost power for 3 seconds.again, chrysler was unable to diagnose and repair the problem.
Auto start and stop
Forward collision warning system is not working.went back to to dealers and it still does not work.i called chrysler and spoke to two different people and was told they have no way to check if' it working.i paid 995.00 for this option for safety for my family.i was told that this was a luxury feature and not able to be tested,too bad for us.i have tested my car with chrysler mechanics and they don't know how to fix the problem.how can chr not sell something like this? thanks
At least daily it shifts hard.my foot would be off the gas and it will shift up.i have gone to the dealer to get it "fixed".they did a software update.it was fixed for a few days and started up again.the car only has 30k miles on it.shouldn't be having these issues.there's no approx date.it's ongoing since i took over car from my father on 2/26/2020
I was driving down the street and the vehicle just shut off.a light for lane assist came on that said seek service asap.it went right back out though.i immediately scheduled it to be checked out.the dealership in hermitage, pennsylvania said they had another woman with same vehicle and same problem.they were waiting on a recall to know how to fix it.upon returning to florida, i also went to the dealership i bought the vehicle from.the service manager had never heard of this problem.however, we informed him we had looked it up on line and this has been an ongoing problem for several years now.
When we shut the sliding door electronicly. It opens back up on its own. It beeps and then opens again.sometimes we shut the door go in a store and the door is open cause it just opens on its own.
This happened the day after we purchased the 2018 hybrid pacifica limited.while driving the van started to stall out (wouldnā€™t go when pushing gas) and said shift to p(park) to start. Pulled over turned off the van and restarted it, that didnā€™t fix the problem. Restarted again and it went back to normal but the check engine light is on. Also the battery is dying extremely fast. Within 5 miles itā€™ll go from 40% to 0%.
The transmission has slipped and/or jerked on multiple occasions.as many as 50.when driving from a stop it will not go into gear for several seconds or will jerk into gear.while putting in park it will jerk causing it to jump forward which could lead to an accident.
My vehicle has been in for service at least 4 times for the stalling issue.i am either driving at 24mph or less and it just shuts off. Off. Sometimes im sitting at a light and it shuts off. I have almost been rear-ended 3 times. Police have had to direct traffic aroud me twice. My children are scared to ride in it. The media does not always work. A usb plug doesnt work the one used for car play. The rear sensors do not always work. This van is currently sitting in my garage. Useless to me. I am not putting my kids at risk any longer.
The crash warning sensors will randomly activate while you are driving down the road and cause the vehicle to shut off.has been to the dealer on a couple of occasions and the issue has not been resolved.
The back up camera only works intermittently. Sometimes the screens flickers as if it is shortening out. Other times the screen freezes, displaying the initial scene behind the vehicle for the duration of the vehicle being in reverse. Sometimes the screen is blank with only the guiding lines visible and other times it is completely blank with a statement at the top stating the back up camera is unavailable. This is a major concern for us due to having small children, going to the school, playground, etc. The dealership said they could replace the camera for $400 but the issue seems to be a short in the wiring somewhere. As the camera sometimes works. One of the pictures attached show the camera frozen with a white vehicle on the back up screen. The white vehicle that is displayed is actually in front of the van at the time of the picture. This is a screen shot from a video.
On may 1, 2020, i brought my 2018 chrysler pacific to the dealership for the vehicle to be repaired because of recall campaign 19v886000. It was supposed to be a simple update to the radio software. However, the entire radio malfunctioned when they attempted to update the software. The dealership said the entire radio needs to be replaced. They originally estimated it would take 3 to 5 days to receive a new radio. It is now june 18, 2020, seven weeks since i took my car in for the recall update, and the dealership and corporate chrysler headquarters don't even have an eta on when a new radio will be available. I am concerned that they may not be able to fix my vehicle to meet the recall mandate and nhtsa's safety standards.
With start/stop on, sitting at a stop sign or light, car stops as it's supposed to, then i remove my foot from the brake and it rolls backward. It doesn't do it all the time, dealer unable to replicate issue and sends me home. I arguestating my vehicle is not safe for my children! once it rolled me into a mailbox shattering my rear window!
Car started and the shifting knob got stuck in nuetral this isn't the the first time this has happened . No mater what i tried it wouldn't budge had to the dealer twice about it they said they needed to order a part. They are in northeast ohio rightnow i am 200 miles from home on a sunday . And hope a local dealer has the part this van has been a disappointment to say the least.
Intermittently when stopped , the car stalls.messages flash saying "fcw unavailable" and "acc unavailable""lanesense unavailable" service required.the car has to be restarted.i have had it at dealer several times and they cannot fix.it's dangerous as i have almost been rear ended at stop signs or stop lights since it's stalled.i happens usually right after stopping.there is no pattern but happens about 25% of the time i am driving.
Sliding doors will not close properly. Once the button to close is pressed, door will try to close, as soon as it touches the latch, three beeps will sound and door will open back right away as if something is jammed. This will occur 3 to 5 times before the door closes completely. Vehicle is stationary on a level road. Door module update is recommended by dealer. I dont think customers should pay for these problems.
The engine would not turn, there was no warning sign of check engine for that day and for being a certified pre-used vehicle there should be warranty for electrical and the transmission.
2018 chrysler pacifica. Consumer writes in regards to clicking noise coming from right end of vehicle. *ld
The first thing i would like to address is the shutdown system eco feature has shutdown out of nowhere. An a indicator light is on dash, along with my check engine light. In addition, when i turn the vehicle on the rpm go sky high for about 45 seconds before it adjust to proper rpms. I also believe there are major electrical issue going on with the vehicle. My power doors, and rear door wonā€™t open and the lights in the minivan flicker when the vehicle starts. I am worried this is my only family means for transportation. I have only had this vehicle for a little over a year.
Intermittent stopping of rear ac/heating unit.
The van stalls at all different speeds. Losing all control ad having to coast off to the side of the highway because the car has completely lost power. When i am accelerating, the vehicle is jerking around 10-20 mph, almost like a violent jolt. (at times seems like someone is rear ending us) the dealership says that everything is functioning as it should be. This makes me extremely concerned for the safety of my family and my kids. This has happened numerous times. Also the sliding doors open and close on their own. My 6yo was nearly caught in one as it closed.i have video of the car stalled in a parking lot as well.
Number of incidents pertaining to stop and start system.my wife was driving our kids to the store when coming to a stop (stationary) the start and stop system cut off dead stopping (stationary) us resulting in almost getting into an accident.second time we were coming home and stopped (motion to stationery) as normal and the system jerked and stopped would not re start, turning the van on and off van started again and the car behind us was traveling regular speed luckily swerved and missed up and this happened a few more time during the period from owing this vehicle till now. (less than a year)total of 6 or more times all the events that have happened the van was in motion coming to a stop then stationary at a stoplight.
I called the dealer regarding another issue with my vehicle. I was told that there are 2 open recalls and had to wait 2 months to get the service appointment. The recalls are for a manual park release and the cruise control. This is very alarming and very dangerous. I called chrysler corporation and was told that there is nothing that i can do and need to wait the 2 months. This vehicle is a hazard to the road! i do not feel comfortable driving an unsafe vehicle for 2 months!
The vehicle spontaneously shut off while driving. The vehicle was able to be restarted after coming to a stop
Whej i'm driving the van it shuts off while it's in drive. A alert comes on saying something related to fcc. I try to take a pic but it goes away quickly. It's happened at stops and while moving. Very scary. Chrysler acts as though they don't want me to bring the car in. Very dangerous and scary. I don't want to drive it. This vehicle is my daughters wheelchair van with less then 3000 miles on it.
Air conditioning went out. Dealer put freeon in sent us home it went out again in a very short time.
Since we purchased the vehicle 3 months ago, dealer hasn't been able to correct problems with bluetooth connectivity memory and gps memory.they've replaced the radio once but that didn't correct issues. Per dealership, chrysler has'radio restriction' so they don't know when another might be available. Seems more of a software issue that they don't seem to know how to correct
When trying to accelerate sometime vehicle loses all power for a bout 30 seconds before power kicks in. If pulling out on to the roadway, it can be a very serious safety matter. Sometimes when problem is happening, vehicle will shift hard when power kicks in(feels like you have been rear-ended). Have had three different chrysler mechanics drive vehicle all saying they could not duplicate problem and is performingas it was designed to preform. I am at the point of being afraid of driving the vehicle, afraid i could be in a serious accident.
The electronic auto start/stop is not working properly. When at a red light the engine shuts off and the car does not start again when the gas is pushed. We have to put the car in park then restart the engine to proceed. Chrysler told us this morning that it is a known issue and are waiting to see if there is going to be a recall on it.
There are two issues:1) on city streets when turning the vehicle will not accelerate when putting pressure on the accelerator. There is no revving of the motor, no resistance on the accelerator. Feels like the van is shutting off (but it isn't). I can push the accelerator all the way down with no increase of speed. This lasts about 4 seconds. It has happened 3 times2) the vehicle will violently shift at low speeds. 10-15mph. The vehicle acts like it is searching for the gear (slowing) and then shifts hard! feels like you are being hit from behind. This happens on all streets and at all times (turning, going straight) star case is open with fiat.
I placed my vehicle in reverse to back out of a parking spot. The rear camera activated as normal. I completed backing out and placed the vehicle in drive. The rear camera did not disengage and remained on. I pulled the vehicle over into another parking space so as to examine the screen. There was an "x" in the upper right hand corner of the screen so i pushed the x as it is a touch screen. No joy. I turned the vehicle off and sat for about 3 minutes, then i restarted the vehicle. The rear camera was still in operation while i sat in park and the car idled. I attempted to power off the screen by depressing the radio power button, but it also yielded no results. I elected to drive the vehicle home as opposed to paying for a tow, and as i drove, the screen would transfer to a blue screen as i reached a certain speed, and then revert back to the camera view as i slowed below that speed. The speed variant was approximately 20 mph. As the blue screen appeared the words "rear camera not available at this time" appeared on the screen at the top. I again tried to press the "x" which appeared in the upper right hand corner to alleviate the situation to no avail. Upon returning home i exited the vehicle and proceeded to google recalls for 2018 chrysler pacifica's. I found that a recall was in place for just the experience i had with the camera. I contacted my local dealership who told me my vin number reflects no recalls. I called chrysler at 1-800-334-9200 and they too stated my vehicle has no recalls. I asked about the recall on the backup camera that i had read about and was advised that my vehicle did not qualify as it was a different radio in the car. It seems to me that this issue is now evident in all of their vehicles and should be covered under a recall, as it is a distinct distraction while trying to drive and may well cause an accident.
The lifgate is not properly working. It is a power lifgate and stopped working.
While driving, my son, who was seated in the passenger side of the third row, noticed that his cupholder area was extremely hot. I pulled over and confirmed. We drove on and i told him to check. It stayed very hot for the duration of the drive. At the first visit the dealer said that they added insulation between the interior panels and the coolant lines in the area, though as an engineer i understood that said insulation would do nothing if it were squeezed tightly between the panel and the pipe. We noticed no change and reported the problem to chrysler, who refunded the visit but took no further action. A repeat visit to the dealer had them saying there was less than five degrees difference between the hot spot and the surrounding area. I used my infrared thermometer to prove that the section of the interior panel is over 130 degrees whereas the surrounding panel is about 65. You can see this in the video i link to below. This is a safety issue, as second degree burns can result from temperatures that high, and it could start a fire. Repeated attempts to contact chrysler were ignored.https://youtu.be/gtbecz5chtg
I have had several instances of my car accelerating forward while driving through city traffic. It almost feels like the vehicle is not properly changing gears or the start stop feature is making the vehicle stop and then start by jumping forward. It is a terrifying feeling when you feel like you do not have control of the car for a half second when it does this. Unfortunately it is an intermittent issue and i cannot replicate it on command.
Since december 2018, we had to replace the battery 3 times since the vehicle shut off while driving on the highway.there was smoke smell coming from the engine.the vehicle was towed and problems corrected, but the engine light has been coming on more than 3 occasions.the gps system has not been working since march 2020, but they are not able to fix the issues.our local dealership says that chrysler has not responded to their multiple requests for the radio replacement.
Frequently the driver side rear power door does not remain shut.when the power door closure is activated, the door slides all of the way closed and then frequently will reverse, causing the door to open completely again.this can cause the driver to think the door is closed if a child closes the door or if someone walks away after hitting the power closure button, but may not be, causing a safety concern.i see others online are having same issue.the dealer indicates it is a firmware/software issue and is requiring a substantial fee to update the software/firmware to fix the issue.the issue can happen when on a flat or inclined terrain.it started happening shortly after we bought the vehicle new.
Very frequently the utheater application will not work after shutting van off and restarting. We have gone through 1 battery a year even though it is supposed to have a 5 year life. After stopping at a red light the auto start/stop causes the van to die. I had to completely restart the van. Out of nowhere driving home doing about 50 mph it flashed a low battery alert then died within 2 minutes while driving. Thank god i was only a block from home and it was downhill. My van just had the battery replaced again and again won't start. This battery is 2 weeks old. I had turned off the auto start/stop as directed by my dealership and it continues to drain batteries. After doing research i found about 100 cases with the same issues. If i would have still be on the highway when it died i could have been hit. This has happened about a dozen or more times in the year and a half we have had the van. The first time the battery died was less than 2 months after purchasing the van. New battery was put in at request at purchase. Died after going maybe 20 miles an hour.
On august 7, while i was driving on a state highway, around 30 mph, my van suddenly stopped and would not start again. I was stuck in the middle of the road for about 5 minutes while the car made noises and the check engine lights and other dashboard warnings flashed. After a few minutes i was able to restart my car to move it to a safe location. My "micromechanic" engine light reader gave me codes u0401 and u0100, lost communication with ecm/pcm and invalid data received from ecm/pcm-and said the car was unsafe to drive. I had it towed to the dealership. After about a week, the dealership said they rebooted the computer and test drove the car about 15 miles and it was working again. They said it was safe for me to drive and had me pick it up. I had the car back for 10 days. On august 22, i was attempting to leave work. The car was stationary in the parking garage. When i started my car, the same thing happened - it began flashing and beeping. I was unable to turn the car off or move the car. When i pushed the ignition button instead of turning the car off it would re-cycle and begin beeping again.i ran the micromechanic and it gave me the same codes u0100 and u0401 dealing with ecm and pcm. I had to stay with the car 2.5 hours to wait for the tow truck and the entire time it beeped and flashed - i was unable to turn it off. I had it towed back to the same dealership, where it still is currently. Both times this occurred the car was not charged electrically but had gasoline fuel.
The forward collision warning system has never worked since car was purchased. Chrysler has told us car must be going 70 mph for system to activate. The chrysler video indicates system should be working at much slower speeds (25 mph). This is a serious safety issue.
Car stalled and began smoking profusely when attempting to accelerate after being stopped at a red light. Car was repaired as per recall (which was known about at the time but we were told it should not have affected our car). Car continued to smell of smoke after transition from electric to gas mode. Dealer was unable to pinpoint why.*dt *dt
We arrived home from the grocery store, i parked the car in the garage turned it off and began unloading the groceries. About 2 am thursday, the indoor security system went off, saying "alert carbon monixide."i then went out to the garage and found the engine had been running for several hours.the hood of the car was too hot to touch. I then shut off the engine and opened the garage door to begin airing out the garage.then got my wife up and began airing out the house.my daughter came over and continued opening windows to air out the upper floor of the house.i have no idea why the engine restarted or why it remained running for so long.i have since realized the spare car 'key' was hanging just on the other side of the wall to the garage, well within the 5 feet from the vehicle, which is necessary for the car to know the key is nearby, allowing the doors to be opened, etc.i took the car out the first time after the incident, the trip information said the car had driven a total of 120 miles since being refueled, for an average mpg rating of 4.7 mpg.since the average fuel usage is between 24 and 31 mpg, i must assume the extra fuel was used to idle the engine for several hours.since we were alone in the house there wereno injuries, but had someone been sleeping up stairs, i am sure the would have been affected by or killed by the carbon monixide.i also feel that the information needed to go to someone other than the auto manufacturer. *dt *dt
Manufacturer (chrysler) mailed me a legal notice that my vehicle could catch fire and / or explode at anytime whether parked, idling or driving because of a defect in the hybrid battery components (inverter). They told me not to park next to anything or anyone, not to allow moisture of any kind into the vehicle and to not park or store it in any enclosed structure like a garage.they said to wait for a fix for the problem as there was not yet resolution. I responded to them asking for a loaner car or rental and was told no.it has been almost a year and still no chrysler dealership can offer a fix, however they did come out with a 2020 model that was built without the problem.this is a serious safety recall that our government seems to be ignoring.i am left with a lemon i cannot safely store park or drive.i paid 55k for this hybrid, was told i would get 80 mpg when i only get 17 mpg and i have to worry that if moisture gets into these hybrid battery components by vehicle could kill me or others.i live in washington where everything is wet and we have to take ferries..: chrysler doesn't respond to my letters.
Backup cameradoes not show after the driver shifts out of reverse.
I was at a stop sign. With out any warning my 2018 pacifica shut down. The knob to turn from park to drive or reverse started turnning by itself and then it shut off completely. A couple of seconds later, the van restarted and it said to press the ignition button to start the vehicle. I was at an intersection with the car on drive when the vehicle shut off.
When in slow or bumper to bumper traffic slowing down at a traffic light or to make a right or left turn. When you go toaccelerate my transmission throws a hard shift like something just hit the back of the van and pushed it forward .i took thevan to the dealership twice between february and may 2020they keep telling me they cant find the problem.
The drivers screen (navigation , back up camera, dvd,etc) freezes regularly. This means that often the backup camera is unavailable, at times the movie shows even while driving. I have reported it several times to chrysler'suconnect team with no resolution. My case manager is no longer answering my calls. I have videos of the malfunction. The dealership has asked me to bring the car in 5 times already, with no resolution, but their 'plan' is to just have me keep bringing it in but said they cannot replace the screen/device. It is a safety issue that i cannot reliably access my rear camera or change applications. I have videos of multiple imstamces
On two separate occasions, when the vehicle is in motion and coming to a stop, the vehicle has shut off followed by a multitude of error lights and messages on the dash and lights flashing on the gear selector. Upon shutting off unexpectedly the vehicle is in motion with no power steering, brake assist, or any other electrical function. The brake has to be applied, the vehicle shifted to park and finally the start button pressed. This is a major safety concern and very frightening the two times that it has happened. The dealership has been contacted and an emergency service appointment has been scheduled. Also, the manufacturer has been contacted and a case number has been assigned.
The sliding side doors and rear tailgate open when i'm driving the vehicle!!!!! also when you push button shut the side doors they shut, then open again repeatedly, no obstacles or debris in the tracks, this is purely electrical on a vehicle that has 42,000 miles. The back tailgate opened today on my wife while she was driving, this vehicle has not been in an accident orw water damage either.
Sliding door shuts, beeps and reopens.we have to hit the button 3-5 times before it shuts.back up camera flashes blue and does not work.aux battery keeps going dead and the auto start stop quits working.i just had to spend 1000 to fix all the issues.after seeing other comments this seems to be quite a problem with a lot of these vans.
We have a 2018 pacifica with 10000 milesand on 4-1-2020 the check engine light came on as soon as it was started. We put the van in reverse to back out and it wouldn't go into gear. Ended up putting it back into park and tried reverse again and it jerked into gear moving the van. Took it to progressive dodge chrysler in ohio and found it they need to replace the transmission vavle body and also something with the emissons.how does something like this go bad so fast...
On numerous occasionsthe navigationscreen would go black or freeze up. On multiple occasions the uconnect theater would not work. Everytime we took it to the dealership said it was fine and didn't investigate the issue. Recently, we went to the store made several stops at different stores on our last stop the van would not recognize the keys. We couldn't lock or unlock the van. I had to pull out the emergency key to get into the van. Once inside the van didn't recognize the keys. I ended up having to google the issuefor a work around to get home. The entire ride there was a display stating that the key was not in the vehicle. We made on more stop and an left the van running. Ten minutes later it recognized the key and a uconnect starting working again. The van is a 2018 and less than a year old. This is unacceptable for a new vehicle.
My car is 3-4 months old. Around 7k in miles on it.this afternoon car did not started, start button was showing as run created a kind of chaos in terms seems the like car is ready to run showing all run signals but was not running, happened in a parking lot so i was confused what state should i leave the car in as not able able to shut down the car & dont know whether it will start running by himself, switched on the parking breaks just to make sure it does just start running & ruins someones car, it was kind of scary.more scary things happened when the towing truck guys showed up to drive the car to dealer.he was trying to figure out where is the button to put the car in neutral, called dealership no one knew, looked at a video where it showed there is a small box under steering which has a ribbon to pull to move the car to neutral mode. When the towing driver opened that space there was no ribbon.these are part of safety issues with the car, tis time it happened in a parking lot if it would have happened on the live road this would have been disastrous.
When i bought my pacifica the audio used to go loud and soft.the next thing that happened was the fm would flip to am and the radio stations would change, u-conect would call the last person i had called the day before, and flip to climate control.then, it started stalling out at intersections, a clear and pleasant danger!!!the car was sitting at a light waiting to turn one time and going straight the other time.both times it had to be restarted, holding up traffic. I am now concerned this will happen while in motion.others on facebook have said this has also this happened to them and chrysler knows about it, but can't do anything about it because they don't have a fix for it.i have had my car into the dealer three times now.
It looks like the vehicle's 12-volt isolator post is compromised and needs some work. The dealer asked me to leave the vehicle for 1 week or more till they can rectify the problem. I asked the dealer to give me a loaner vehicle. They then said that they don't have loaner vehicle. Once when the loaner vehicle is available they will call me. Until then they said i can take the risk and drive the vehicle. I called fiat chrysler recall line to complaint. They said that the dealer is not doesn't have to give the loaner vehicle however long they keep my vehicle for repair. They also mentioned that the final repair is also there when it is clearly stated in nhtsa website it is not available. They put me on hold for 2 hours to speak to the supervisor with still no supervisor to speak to. The notice that chrysler sent me clearly states that the loaner vehicle will be given and the note in the nhtsa website says that the loaner vehicle will be given. The dealer says that the recall is not a big deal and the chrysler also doesn't seems to be worried about it. This is a very callous attitude from both the dealer and the company.
I have had the vehicle since 12-2-2017 and the engine has stalled 3 times while waiting at a stop light? what can i do this is not normal.
Vehicle uconnect screen locks onto forward image while moving forward down the road or goes black eliminating the ability to access any of the climate control or sos features.extremely distracting and requires vehicle to be pulled over and restarted to clear.
An error about the shift control came on in the middle of driving. At a stop light, the car's emergency brake came on and wouldn't engage, rendering the car undrivable. I shut the car off as instructed but the same message appeared and i could not disengage the emergency brake to move the vehicle.
Stop/start system failure. While waiting behind a schoolbus the start/stop system initiated. When i attempted to press the gas the car stopped - gear shifter was locked and would not allow me to move it even to neutral. The d gear was blinking blue and i was unable to either brake, accelerate, or turn the vehicle off. This caused a very dangerous/hazardous situation when in traffic. Eventually - i was able to restart the vehicle and disable the stop/start system.
While just driving down the highway a constant alert beeping & 'brake now' is flashed on the dashboard! scares you to death.and when you do brake as it says that could cause rear end accident. This has happened 3times! when van is started the 2 back sliding doors and the back hatch all open up without any buttons being touched.
Passenger sliding door does not open and close all the way
Engine randomly stalls.we've had this vehicle for approximately 8 months and it has randomly stalled more than 10 times regardless of the scenario (driving, stopped at a light, parked).the latest incident being today, 3/4/19.this is a serious safety concern based on it happening while driving with our children in the vehicle.
While stopped at a stop sign the vehicle's auto stop/start function disabled the engine as normal. When i lifted my foot off the brake to engage engine the car stalled and "service auto start/stop" displayed on screen. Then the screen indicated to put the vehicle in park. After i put the vehicle in park i restarted the vehicle and operated normally. Vehicle was purchased new and has 1,200 miles on it. I will be taking the vehicle to my dealer for assessment.
The contact owns a 2018 chrysler pacifica. The contact received notification of nhtsa campaign number: 18v332000 (electrical system, vehicle speed control). The vehicle was taken to ken nelson chrysler cadillac buick gmc (1100 n galena ave, dixon, il 61021, 815-288-4455) where the recall was repaired. Two months later, while driving approximately 65 mph with the cruise control activated, the vehicle accelerated to 85 mph. An alarm went off and the "over 75 mph" warning indicator illuminated. The contact depressed the brake pedal and disengaged the cruise control. The dealer and manufacturer were not made aware of the failure. The failure was not diagnosed. The failure mileage was approximately 6,900.
July 28, 2018 7:20pm: stopped the car at crosswalk for pedestrians. While car was stationary with my foot on the brake, the engine started to race with increasing force. Fearing that i could not hold it back with the brake, i reached over and shifted the car into neutral, which remedied the situation.notes:1) the cruise control was not engaged at the time.2) the auto stop/start was not engaged (i.e. The blue light was on).this is not the first time that this has happened.july 13, 2018 12:15pm at disney world: i was traveling down an incline toward a stop sign. As i applied my foot on the brake, the engine began to race with increasing force, despite my foot on the brake. As there was no traffic coming, i simply took my foot off of the brake and proceeded through the intersection. The situation seemed to remedy itself.notes:1) the cruise control was not engaged at the time.2) the auto stop/start was not engaged (i.e. The blue light was on).neither of these events appear to be associated with chrysler's u64 or u50 recalls, as neither the cruise control nor manual park release were engaged.however, it should be noted that the auto stop/start was not engaged in both situations.additional observations:on numerous past occasions, when the car did have the auto stop/start feature engaged (i.e. Blue light off), the car would "buck" while going through an intersection (i.e. It would slam into gear). This is one of the reasons why we now disable the auto stop/start.i am an electro/mechanical engineer with 40 years experience and former global director of product reliability, safety & consumer impact for motorola.
I've had it happen twice now where the cruise control was set to around64 mph, and when going downhill, the transmission down shifted. However, the car then accelerated beyond 70 mph both times, and didn't let go of the accelerator until i turned the cruise control off.
Number of incidents pertaining to stop and start system.my wife was driving our kids to the store when coming to a stop (stationary) the start and stop system cut off dead stopping (stationary) us resulting in almost getting into an accident.second time we were coming home and stopped (motion to stationery) as normal and the system jerked and stopped would not re start, turning the van on and off van started again and the car behind us was traveling regular speed luckily swerved and missed up and this happened a few more time during the period from owing this vehicle till now. (less than a year)total of 6 or more times all the events that have happened the van was in motion coming to a stop then stationary at a stoplight.
The first thing i would like to address is the shutdown system eco feature has shutdown out of nowhere. An a indicator light is on dash, along with my check engine light. In addition, when i turn the vehicle on the rpm go sky high for about 45 seconds before it adjust to proper rpms. I also believe there are major electrical issue going on with the vehicle. My power doors, and rear door wonā€™t open and the lights in the minivan flicker when the vehicle starts. I am worried this is my only family means for transportation. I have only had this vehicle for a little over a year.
My wife and i just purchased the pacifica and decided to take a road trip from arizona to oregon . While traveling through the hills and mountains the transmission would not shift properly to maintain highway speeds! there was a lot of lag time from the drivers input between the transmission and engine to respond. Also the cruise control would engage suddenly and speedup. Took to the dealership and the tech said the vehicle software was engineered that way and he couldn't do anything for us.
While using the park assist feature to park perpendicular my van started to backup too fast and backed me into a parked car prior to being able to hit the brakes in time. It resulted in damages to both my van and the parked car that it was attempting to park me next to.
The contact owns a 2018 chrysler pacifica. When the contact pulled into a parking space, the brakes did not stop the vehicle and the gear did not shift into park. As a result, the vehicle crashed into a wall. The contact had to pump the brake pedal a couple of times until the vehicle stopped. The contact sustained a minor injury that did not require medical attention. A police report was not filed. The vehicle was damaged and driven to suburban chrysler dodge jeep ram of garden city (734-421-5700, located at 32850 ford rd, garden city, mi 48135), but the cause of the failure could not be determined. The dealer suggested that the contact might have depressed the accelerator pedal instead of the brake pedal. The manufacturer was made aware of the failure and stated that there was no failure. The vehicle was not repaired. The failure mileage was approximately 6,000.
Was using park assist and the car did not park itself correctly and hit another car. While using park assist feature the car started to move too fast and the sterling wheel did not turn the car correctly. The car was moving so fast, there was no time to press the brake. In the result our car hit another parked car and jumped on the curb. In the result our rear bumper and rear door were damaged. We contacted chrysler right away to tell what had happened, the representative told us to contact our insurance and then insurance will do investigation. When we contacted our insurance the representative said that chrysler is the one who does the investigation. After that chrysler was contacted by us numerous times, each time different representative, each time some information was missing from the case that investigation team could not start to do their investigation. So, each time i spoke with the representative (i have their names) we were adding missing information, and creating new case number. It took almost a month for the investigator to contact us to do the car inspection. By this time the car was fixed thru insurance. After the inspection took place chrysler did not send us any solution or suggestion if park assist needs to be fixed. The onlyletter they send stating that since the car was fixed nothing they can do about this issue. So its unclear either all features in this car function properly. I think it's not fair that my insurance had to pay and made this accident as my fault
At approximately 130 miles, the electronic control module failed resulting in erratic acceleration and loss of vehicle control.the engine would violently go from 0 to 2000 rpms while driving.
This is the second time we have had this issue with our van. The first time was may 25, 2019. On june 4, 2021, my wife was driving down the highway with our two kids and as she began to exit toward the off ramp, several alarms and warning appeared on the driverā€™s dashboard including 'service hybrid system', a red wrench with a lightning bolt through it, the orange engine warning light,and a message appeared saying 'shift vehicle to park'. The van stalled and when my wife pressed the accelerator, nothing happened. She was able to coast down the exit ramp and pull over to the shoulder. The van was out in park, shut off and we were able to restart it. The orange engine warning light remained on. We immediately drove to the dealership. They ran a diagnostic test and said no issues came up but there were twenty some software updates. The issue has not been reproduced by the dealer but we have had it happen two times.the vehicle has not been inspected by the manufacturer.
I had just purchased this car and was driving away from the dealer.about a mile down the road i was slowing down and started to put on the brakes when i had an uncontrolled acceleration event.(it felt like someone had just stepped on the accelerator).i had to slam hard on the brakes and just avoided hitting the car in front of me.i know this was caused probably by the computer but i know it wasn't me.my foot was only on the brake.i know this feeling well since i used to have a 2004 prius where this happened to me many times.
Car stops and sometimes it doesn't turn on
My 2018 chrysler pacifica continues to stall while the car is in motion on the street. The last two occurrences happened when the car was moving at 25mph or higher with my foot on the gas pedal. This problem occurred prior to the fca v53 recall being issued, and has persisted even after taking the car in to be fixed under the recall. It seems to happen most often in the first 15 minutes of operating the car, and especially if i have gone above 30 miles an hour and then decelerate (like approaching a light). The car will lurch, shut off, all the indicator lights will come on, and then 'start/stop required' will appear on the dashboard. The car always shuts off while in the "drive" position. Sometimes i am able to remedy the stalling quickly, and sometimes it takes more than three tries. One or more functions of the vehicle is always "unavailable" after this occurs. The sudden stopping has always been terrifying and unexpected. On the last two occasions (within a week of one another), i have come very close to being rear-ended with three babies in the back seat of my car. I have tried reaching out to chrysler customer service to no avail. The reps have stated that i must return the car to the dealership where the v53 recall was performed but that dealership has gone out of business and i am left without a remedy. I am also concerned that chrysler is well aware of this problem persisting even after the recall and has not remedied the situation. I am terrified that a very bad accident will occur due to this problem that chrysler continues to ignore.
Active cruise control fails to detect the vehicle in front. It happens at least once a day. Its does not convey confidence on the system.
I was driving straight at 40mph. The engine turned off, but electrical maintained. After a couple hundred feet the engine came back on. Without pushing on the gas the engine accelerated the car over a short distance, break was inputted and full control was restored to the physical.we took the vehicle to the dealer, but nothing was done as they couldn't replicate the issue. This vehicle has had numerous electrical issues.
On even minor declines, the van gains speed well past acceptable limits while cruise control is engaged. I have had to brake to disengage the cruise control when it passes 10 mph over the set speed. My 2011 chrysler town & country did not have this problem, so not sure why a newer model vehicle does. It does not explicitly accelerate but it does not brake to maintain cruising speeds on even slightly graded downhill slopes. The longer the slope, the worse the effect.
This is the third and fourth time we have had this issue with our van. The previous two times were on may 25, 2019 and june 4, 2021. In this incident, my wife was driving our van with our two kids and i down northwest highway in arlington heights, il. We were going about 35 miles per hour when several alarms and warnings appeared on the driverā€™s dashboard including 'service hybrid system', a red wrench with a red lightning bolt through it, the orange engine warning light, and red battery warning icon, and a message appeared saying 'shift vehicle to park'. (see attached photos.) when my wife pressed the accelerator pedal nothing happened. We were able to coast and turn down a side street. We put the vehicle in park, turned it off and weā€™re able to restart it. We immediately notified the dealership and drove it there. On the way to the dealership, we made a stop. When in a parking lot, my wife pressed the accelerator to drive and the same issue happened with the same warning lights and alarms. Once again, we shifted to park, turned the vehicle off and weā€™re able to restart it. We drove straight to the dealership, informed them of the repeated issue and left the van with them.the dealership indicated there were over twenty software updates. We were told the exact same thing on june 4th the last time this happened. They have not yet been able to tell us why this has happened or continues to happen. The problem has not been reproduced by the dealership but this is the third time this has happened. The vehicle has not been inspectedby the manufacturer.
I purchased my vehicle 10/29/18 and its been a great vehicle til about july 2019. I have taken it to the dealership for them to fix a clicking noise in the front left side and everytime they change a bunch of parts but dont fix it. Now its a loud squeeking noise everytime i back out my driveway or pull off in drive.ive taken 3 times and they cant figure out what it is. Ive have to rent a vehicle and the dealer also let me use a 2 door loaner knowing i have 4 kids. They keep saying bring it back monday. Well thats only 1 problem. 3 times already when i put my car in reverse my backup camera comes on but dont go off when i put it in drive. So while im driving down the road my backup camera is on and is very distracting and dangerous. This past weekend my husband was driving while we were going somewhere, well we were in traffic on a very steep hill so he had to stop. When he went to step on the gas to go the car wouldnt go. It was like the car wasnt getting signal that the car was in drive. It was very scary. So many problems with this vehicle and the reason i purchase the 2018 pacifica was because i heard it was a good car and dependable as i have 4 children that i have to get to and from school , doctors and sports. I really hope someone there at chrysler can help me out.
Had a wheel alignment it still pulling to the side .i do think it the control arm lower arm,train axle assembly axle shaft. Radio doesn't work correct or with bluetooth. If i get a call it won't go back to playing the radio or bluetooth. Need to turn off car for awhile and start again! back camera sometimes blackout.
This vehicle with unsafe deadly driving conditions began as a new vehicle at around 1300 miles. Acceleration of chrysler pacifica while driving at 55 to 75 miles per hour with the engine of vehicle does not slow down but stays stuck and does not slow down and remains at a high rate of speed. Documented over 350 incidents of thissubject pacifica for 3 years.often, i could not stop the engine from racing at its highest rate of speed while on freeways and other roads.this vehicles engine does not slow down and begin forced pumping of brakes making the vehicle rise in height and..ii could not stop this pacifica engine from shutdown racing engine until i place the shift mechanism in neutral to slow it down and keep in from crashing into a forward vehcile object.the engine gets stuck in its former highest rate of speed for 30 to 45 seconds.on a good number of occasions i have taken this subject vehicle to ray lathem dealership in detroit, michigan.the dealership put thousands of miles on my leased vehicle and stated they did not know what the safety stuck acceleration problem was.chrysler would not acknowledge any safety acceleration problems and i had my vehicle tested by software engineers and they advised me that the aforementioned chrysler pacifica has defective ut modules, powertrain control pcm reprogram module powertrain control.this pacifica engine continued to stick causing the engine to race a its former highest rate of spped of 55 or 70 miles per hour.during winter weather like rain, snow or ice this vehicle would turn sideways while getting off the freeway service drive.while this is my 4th chrysler mini van i have placed my family children at high risk of being injured in a car accident.i have written the president of chrysler and all this stress this cost me over 9,500 additional mileage penalties of .28 cents per mile.. .
We bought the chrysler van new in 2018.one year (~10,000 miles) later, the van developed rough upshifting.it does not happen every time but it occasionally bangs into gear very violently under slow acceleration at 30 - 35 mph.we took the van to chrysler mechanics but they could not reproduce the rough shift so they would not do anything about it.every time it happens, it scares me to death.it feels like a sledgehammer hit the van!
While backing out of my driveway i applied powerand the vehicle seemed to accelerate rapidly rearward...i stomped on the brake pedal with my leftfoot but the brake was unable to slow or stop the car. The car sped across 4 lanes of traffic backwards barely missing on coming cars and went about 150 to 200 feet down opposite traffic lanes backwards very fast. It finally stopped facing on coming traffic and they allowed me to slowly to come against them and turn into a driveway off the street. I narrowly missed other cars on the street as it was a high traffic period time of the day. ..about 5 pm. I've driven it about 3 to 5 miles a day since with no problems since then with much more care than usual. I don't know how fast it was going as i was trying to steer.
Picked up vehicle from bayside chrysler dodge jeep ram of annapolis after we were told the problems were addressed. After driving about 50 miles home parking than driving the van again about 5 miles, in the center lane of the road driving about 45 mph the van said "shift to p to start". The van wouldn't accelerate forcing my wife to drift to the shoulder of the road. The van was turned off and attempted to turn back on, but the van would not turn completely on to drive. After about five minutes the van was able to be restarted and turned on. The check engine light came on, the van was driven to auto zone to have the check engine light read."power train system - p0bfd" & " secondary dtc".
I called the dealer regarding another issue with my vehicle. I was told that there are 2 open recalls and had to wait 2 months to get the service appointment. The recalls are for a manual park release and the cruise control. This is very alarming and very dangerous. I called chrysler corporation and was told that there is nothing that i can do and need to wait the 2 months. This vehicle is a hazard to the road! i do not feel comfortable driving an unsafe vehicle for 2 months!
2018 chrysler pacifica limited. Consumer writes in regards to issues with active cruise control (acc). *ldthe consumer stated the acc was not reliable if the vehicle was on a slight incline or slight decline relative to the target vehicle. The dash does not show the presence of a vehicle ahead.
The contact owns a 2018 chrysler pacifica. The contact stated while driving 70 mph, the vehicle independently accelerated to 76 mph. The contact stated after turning off cruise-control the vehicle resumed normal operation. The contact stated no warning light was illuminated. The contact stated that the failure was related to nhtsa campaign number: 18v332000 (electrical system, vehicle speed control). The contact stated an unknown dealer was contacted to schedule an appointment for the repairs. The vehicle had not been diagnosed nor repaired as of yet. The manufacturer had been informed of failure and referred the contact to nhtsa. The failure mileage was approximately 27,200.
While driving on a highway during pouring rain, with wipers on high and head lights on, dash and touch screen went off/black for up to 15 minutes then turned back on again. This occurred three times while driving. I was unable to pull over on the thruway and was unable to assess if my head lights were affected as well. We had been driving about an hour when this occurred. The car had been charged fully before beginning our travels that day.
When i shifted into reverse to back out of a parking spot where i'd had the car turned off, the main infotainment screen went completely blue after briefly showing the usual backup camera and 360 view. It was about 23 degrees outside.
Loose feeling in front end while driving the car and going over bumps in the road,had vehicle serviced 4 times by 2 service places,the noise still exists and i am concerned something will happen driving my car so i have rented a vehicle a few times to make sure of mine and my family's safety,this issue has been going on for 2 to 3 months now and every technician can't seem to duplicate the noise that we feel when going over bumps,it almost feels like something is bobbling around under the car,this issue also affects the steering when making a left turn and it makes some sort of rubbing or knocking noise,this has been so frustrating and i am concerned that something will happen if i don't get this car fixed,i hope someone out there can help me,[xxx] 4/13/19,thank you.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I was driving in my 2018 chrysler pacifica on a rural street when it suddenly felt like the front passanger side tire had blown out. The car was difficult to control & and pulled to the right, pushing up against the curb. The car started to smoke and would not turn off. Concerned it was going to go on fire, my daughter & i ran out. When we were out of the car i saw that the front axle connecting the tire had come completely disconnected and dropped to the street while driving. I called 911 for help. The firemen arrived first. The car was still revving & smoking but they were unable to shut it manually so they had to lift the hood & cut the wires. The police arrived & investigated the area. They showed me the gauge mark from where the tire axle dropped in the middle of street which was behind where the car stopped against the curb.there were zero interferences in the area (pothole, debris, signs, railguards etc.). It was a smooth street with a low, gradual curb. The officer told me that it was not my fault & due to a mechanical failure on the car. He wrote that in his report as well as on the notepad paper with his info & phone # to give the the dealership. 2 2018 recalls that may explain the problem, even thoughmy vin is not affected - which i would like further inspected, so i'm contacting the nhtsa to hopefully expand the recall vin #s.*2018 chrysler pacifica recall, the front-axle half-shafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity joint. If the axle shaft disengages from the cv joint, the minivan will have a loss of drive or allow the vehicle to move.*chrysler is recalling 47,771 of the 2018 pacifica and pacifica hybrid minivans because parts that connect key suspension and steering components on the right front wheel may fail, which could lead to a crash. *dt*dt *as
Wheel wells fill up with snow and ice builds up. The tires have no room to work. They spin but don't go anywhere. You can have your pedal to the ground, and the tires are not able to propel forward b/c of the extreme snow/ice build up in the wheel wells. It is extremely dangerous b/c it can happen as you are stopped at a light. Once the light turns green, you are unable to go b/c the tires just keep spinning. The only way to get your car moving again is hope that some of the snow breaks loose or you have to manually remove the build up that is around, behind and on the tires!!! i have to do this daily when there is snow on the ground. It does not even have to bea lot of snow on the ground for the wheel wells to be effected. It is very very dangerous!!! it seems like you are stuck in a 2 foot pile of snow but in reality you are not. Please please help me with this! i have this lease for over 2 more years and i am afraid to drive it in the winter when we have snow. The snow/ice will build up and stay in there so badly that it causes the whole car to shake. I drove it to the dealership the first time it happened b/c i thought my tires were going to fall off. I had no idea what was causing it until the service man said they have seen this before with pacificas. He cleaned out all of the wheel wells and then it was fine. Until the next time it got filled up!!!!!
During the very first modest snow fall of the season, i was not able to stop at intersections where other cars could stop. At even extremely slow speed, i had trouble negotiating curves. I had to drive much slower than other cars and yet couldn't stop foryellow lights when other cars could. I am leaving the car in my driveway until i can get snow tires because it is too dangerous to drive my brand new van with the factory equipped "all weather" tires. I have driven long distances in much worse winter weather over 42 years and have never felt so unsafe as i did in this van with these tires!
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